Automotive   |   Suzuki Motor
Integrated Report  
2021  
SUZUKI MOTOR CORPORATION  
Corporate Profile  
Corporate Philosophy / Contents  
Message from the President  
SUZUKI HISTORY  
Section  
Contents  
p01-p02  
p03-p06  
p07-p08  
p09-p12  
Global Network  
Major Product Lineup  
p13-p14  
p15-p16  
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1
At a Glance  
Corporate Philosophy ,Contents  
Message from the President  
SUZUKI HISTORY  
At a Glance  
Global Network  
01  
03  
07  
09  
13  
15  
0
1
Corporate Profile  
Major Product Lineup  
Suzuki’s Value Creation Process  
Suzuki Mid-term Management Plan  
17  
19  
Corporate Philosophy  
02  
What Suzuki Strives for  
Value Creation  
Business Overview [Automobile Business]  
Business Overview [Motorcycle Business]  
Business Overview [Marine Business]  
23  
27  
30  
Section  
Section  
0
3
Basic policy for company management  
0
1
01  
The Group has been placing the motto “Develop products of superior value by focusing on the customer” as the first  
paragraph of the mission statement. We will continuously strive for making truly valuable products that satisfy our customers.  
Under the slogan “Small cars for a big future”, we will work toward manufacture of “small cars” and “environmentally-friendly  
products” which are wanted by our customers. We will also work on lean, efficient and sound management by emphasizing the  
Sustainability Policy  
Environmental  
Social  
Directors, Auditors and Officers  
Corporate Governance  
Compliance System and Risk Management System  
Interview with the Outside Directors  
Risks and Measurements  
Stakeholder Engagement  
31  
33  
37  
47  
49  
54  
57  
59  
60  
0
4
Mechanisms Supporting Value Creation  
“Smaller, Fewer, Lighter, Shorter and Neater” concept in all areas while complying with laws and prioritizing safety and quality.  
Mission statement  
11-Year Financial/Non-Financial Data  
Financial Review  
Consolidated Financial Statement  
Company Information/Stock Information  
61  
63  
65  
69  
0
5
Data Section  
962, Suzuki established the “Mission Statement” which indicates  
orporate policy of Suzuki Group.  
ki Group Mission Statement (established in 1962)  
velop products of superior value by focusing on the customer  
tablish a refreshing and innovative company through teamwork  
ive for individual excellence through continuous improvement  
In order for the Suzuki Group to continuously grow for the next 100 years, the Company is promoting various initiatives.  
This report is published to help our stakeholders including shareholders, investors, and employees, to understand those  
initiatives. Financial and non-financial information are also available at our website.  
Editorial Policy  
Period Covered  
The period covered by this report is FY2020 (from 1 April 2020 through 31 March 2021). However, this report also contains  
descriptions on some activities took place before or after that time period.  
Statement sets three goals for all employees of the Suzuki Group  
derstand and strive for: the one toward carrying out company's  
al missions (making products), the one for the corporate  
ization that they belong to (making company) and for the one  
emselves (developing human resources), respectively.  
This report covers information about not only Suzuki Motor Corporation, but also domestic and overseas Suzuki Group  
companies. (Unless “related companies”, “dealers”, or “overseas” is indicated in each description, the information is related  
to Suzuki Motor Corporation.)  
Information Covered  
Referred Guidelines  
the motto “products of superior value”, which is mentioned in  
rst paragraph of the Mission Statement, all employees of the  
Suzuki Group are making daily efforts as value creators.  
“Guidance for Integrated Corporate Disclosure and Company-Investor Dialogues for Collaborative Value Creation”, by the  
Ministry of Economy, Trade and Industry  
International Integrated Reporting Framework”, by The International Integrated Reporting Council (IIRC)  
Financial Information  
Non-financial Information  
Smaller, Fewer, Lighter, Shorter and Neater  
Integrated Report (PDF)  
Smaller, fewer, lighter, shorter and neater” has been used for  
In addition, the meaning behind “neater” is that all activities are  
for the best interest of our customers, that the customers can be  
satisfied for the first time once we meet all criteria of performance,  
quality, cost, reliability, safety and security, and compliance.  
In order to provide products of superior value by focusing  
on the customer, the Company will continue conducting the  
“smaller, fewer, lighter, shorter and neater” in manufacturing  
and all other operations.  
Information Disclosure System  
many years and it has become established as words to simply  
express Suzuki’s philosophy and culture.  
Business Report (PDF)  
Financial Results (PDF)  
• Corporate Profile (PDF)  
• Sustainability Report (PDF)  
• Corporate Governance Report (PDF)  
Smaller” leads to enhanced efficiency by making things  
• Securities Report (PDF)*  
compact, “fewer” optimally distributes resources by avoiding  
wastes, “lighter” slims down for enhanced efficiency, and  
*In Japanese language only  
shorter” speeds up decision-making, action and reporting,  
The forward-looking statements mentioned in this report are based on currently available information and assumptions,  
contain risks and uncertainty and do not constitute guarantees of future achievement.  
Please note that the future results may greatly vary by the changes of various factors.  
Those factors, which may influence the future results, include economic conditions and the trend of demand in major  
markets and the fluctuations of foreign exchange rates (mainly U.S. dollar/Yen rate, Euro/Yen rate, Indian Rupee/Yen rate).  
communication, and consultation processes.  
Caution with respect to  
Forward-Looking Statements  
Integrated Report 2021  
Integrated Report 2021  
02  
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1
Message from the President  
Our vision for realizing Suzuki’s mission is to “become  
a life infrastructure company that solves mobility issues  
encountered by numerous people each day and that  
energizes many people and revitalizes the economy.” In  
other words, I believe that to fully deploy Suzuki’s strengths  
throughout society, we must make proposals with a holistic  
view of the entire environment surrounding our products.  
This includes not only the actual products but also related  
infrastructure and the structures that will be used with our  
products. To respond to the need for realizing the ideal form  
of mobility that supports people’s lives in the future, we  
aim to create new value matched to the needs of society  
by integrating all our businesses, including electro seinor  
vehicles. These efforts will include thinking of automobiles  
as a form of personal mobility that incorporates various  
concepts related to motorcycles instead of advancing  
motorcycle and automobile technologies separately as we  
further pursue the true meaning of Sho (smaller) in “Sho-  
Sho-Kei-Tan-Bi,” which is Suzuki’s strength.  
Remain Indispensable to People by Staying Closely  
attuned to Lives and Providing Mobility  
Under the new management structure, Suzuki launched the  
New Mobility Service Division and the EV Operations Division  
that eliminate barriers between motorcycles and automobiles  
while revising its internal information sharing system and  
establishing an environment for facilitating flexible ideas  
and efficient cooperation. Recognizing the importance of  
encouraging all officers and employees to promote internal  
communication and incorporate new perspectives and  
different ways of thinking, we will work as one team in  
addressing various issues while mutually listening to each  
other’s opinions.  
Section  
Section  
0
1
01  
Environment Surrounding Automobiles and Suzuki’s Response to CASE Technology  
The automobile industry is currently in the midst of  
accelerating technological innovations typified by CASE  
role in supporting last-mile logistics. The addition of  
Suzuki and Daihatsu to CJP will enable improvements in  
the efficiency of integrated logistics, from trucks to mini-  
commercial vehicles.  
(
Connected, Autonomous, Shared & Services, Electric) as the  
industry moves toward the next generation. By advancing  
technologies in these four areas, each automaker is steering  
toward a mobility service business.  
To speed up its response to CASE under these  
circumstances, Suzuki newly established the aforementioned  
New Mobility Service Division in October 2020 and the EV  
Operations Division in July 2021.  
In addition, in July 2021 Suzuki announced that together  
with Daihatsu Motor Co., Ltd. it will participate in the  
Commercial Japan Partnership (CJP), a commercial vehicles  
project launched by Toyota Motor Corporation, Hino Motors  
Limited and Isuzu Motors Limited in April 2020.  
Minivehicles now account for around 31 million of the  
approximately 78 million vehicles on the road in Japan and  
are instrumental in people’s daily lives, especially in rural  
areas. Among these, mini-commercial vehicles play a key  
Press conference announcing the participation in CJP (July 2021)  
Toshihiro Suzuki  
Representative Director and President  
Review of Operations  
Looking back on our performance in FY2020 (fiscal year  
ended March 31, 2021), the sharp decline in business  
results at the beginning of the fiscal year due to COVID-19  
subsequently rebounded thanks to recovery in sales in  
Japan and India and efforts to reduce expenses. On a full-  
year basis, however, both net sales and operating income  
decreased from the previous fiscal year.  
In FY2021, our business results have been better than those  
of the previous fiscal year, when performance declined  
sharply because of COVID-19. Nevertheless, net sales and  
operating income have yet to recover to the levels recorded  
in the first half of FY2019, owing mainly to production  
cutbacks arising from resurgence of COVID-19 in India and  
shortage of semiconductors in Japan as well as to soaring  
raw material prices and an increase in R&D expenses.  
Launch of a New Management Structure and Suzuki’s Strengths  
Furthermore, the adverse impact of the semiconductor  
shortage is ongoing, which we expect will persist at least  
until the end of the fiscal year ending March 2022. Besides  
modifying specifications and designs to manufacture  
products that are minimally affected by the current  
circumstances, Suzuki is promoting a host of other measures  
that include introducing mechanisms for visualizing its supply  
chain. Moreover, I believe Suzuki must rebuild relationships  
with business partners and reevaluate inventory and  
procurement strategies. I intend to take the lead in these  
efforts as we continue to promote dialogue.  
Suzuki celebrated its 100th anniversary in March 2020. As  
we embarked on our next 100 years, we launched a new  
management structure to start up a “New Suzuki” with the  
aim of contributing to a sustainable society. Even with the  
new management team, my personal belief is that Suzuki’s  
mission is to “continue to be an indispensable presence  
by staying closely attuned to people’s lives and providing  
mobility for local transportation.”  
strength that was built up under the extended leadership  
of our former chairman. Furthermore, in line with the  
basic policy of “Sho-Sho-Kei-Tan-Bi” (an abbreviation for  
Japanese meaning “smaller,” “fewer,” “lighter,” “shorter,” and  
“neater”), Suzuki has continuously advanced these products  
at affordable prices. This product lineup is a strength that  
enables us to realize the recent watchwords of “personal  
mobility rather than automobiles” and “supporting the last  
mile.”  
Suzuki’s extensive lineup of automobiles, motorcycles,  
outboard motors, and electro senior vehicles serves as a  
Integrated Report 2021  
Integrated Report 2021  
04  
0
3
New Mid-Term Management Plan  
Toward the Future  
In February 2021, Suzuki formulated a new Mid-Term  
Management Plan “Sho-Sho-Kei-Tan-Bi” (April 2021 to March  
In addition, we need to place emphasis on quality more  
than ever before to address the sophistication of automobile  
technologies accompanying electrification and software  
development. We aim to create valuable products that  
offer superb quality and affordability from the customer’s  
perspective. At the same time, while heeding the lessons  
learned from past recalls, we will redouble efforts toward  
the prompt investigations of causes of product defects  
and implementation of countermeasures, strive for product  
manufacturing with less variants, and expand traceability  
management to prevent the occurrence of quality issues,  
enable early detection of problems, and avert the outflow of  
defective products.  
Meanwhile, in the automobile business, we aim to secure a  
market share of 30% or more for minivehicles in Japan and a  
market share of 50% or more in the passenger car segment  
in India while advancing measures for electrification. We will  
also work to achieve our profit targets in the motorcycle  
business and marine business.  
This marks the first time that Suzuki’s philosophy and ideas,  
future business strategies, and vision for the future have  
been summarized in the form of an integrated report. Suzuki  
will continue to hold dialogue after properly communicating  
to stakeholders how we plan to realize our management  
philosophy while making the most of our strengths as well as  
the ways we will contribute to a sustainable society. I believe  
that fulfilling this mission is crucial.  
Each officer and employee will once again return to the  
mission statement of “Develop products of superior value  
by focusing on the customer” with a strong awareness  
of creating environment-friendly products demanded by  
customers. At the same time, we will also pursue the concept  
of “Sho-Sho-Kei-Tan-Bi” in every area to contribute to the  
realization of sustainable management and a sustainable  
society.  
2
026). Under this plan, we aim to return to our origins of  
focusing on the customer” inherited from our founder  
and provide valuable products and services by pursuing the  
concept of “smaller, fewer, lighter, shorter and neater.”  
In this management plan, Suzuki has clearly articulated its  
initiatives amid the global trend toward carbon neutrality and  
will prioritize the three key issues of “CO₂ emissions in use,”  
CO₂ emissions from production,” and “quality assurance.”  
We regard the five years of this plan as a period for creating  
a foundation for building on our electrification technologies  
in anticipation of 2030 and will proactively promote various  
technological developments to attain this goal.  
Section  
Section  
There are even some automakers around the world that  
are setting the ambitious goal of converting all models to  
electric vehicles (EVs) by 2030. However, most of Suzuki’s  
customers are ordinary consumers and the existence of our  
business necessitates us to stay closely attuned to their  
needs. For precisely this reason, instead of rushing too far  
ahead and focusing solely on advancing technologies, we  
must first consider what kinds of vehicles our customers will  
actually need and use in the coming years. In collaboration  
with the national and local governments, we wish to move  
forward by giving consideration to what is needed in society  
for electrified vehicles to be prevalent, such as charging  
stations and other infrastructure, and by contemplating what  
must be done to small vehicles.  
0
1
01  
Additionally, we plan ambitious investments in R&D totaling  
¥1 trillion over the five-year period of the management plan  
and aim for consolidated net sales of ¥4.8 trillion and an  
operating margin of 5.5% in the fiscal year ending March 31,  
2026. Regarding shareholder returns, we are striving for ROE  
of 8% and a dividend payout ratio of 30%.  
Toward Solving Social Issues  
There is an urgent need to resolve globally common social  
issues such as achieving the Sustainable Development Goals  
persistent communication, and unity there has since been  
strengthened.  
(
SDGs). To date, Suzuki has contributed to the development  
Communication is also important from the perspective of  
compliance. Regarding the case of improper conduct during  
final vehicle inspections, as our efforts were insufficient for  
confirming what was occurring and identifying the problems  
at inspection sites, we failed to make needed improvements.  
We are now pushing ahead with various improvements by  
automating inspections to reduce workloads and taking other  
measures so that inspectors can feel a sense of reassurance  
and devote themselves to their work in compliance with  
applicable laws, regulations, and rules.  
Turning to corporate governance, I believe that diversity in  
the composition of the Board of Directors is also important.  
For example, advice from outside directors with knowledge  
that differs from that of someone inside Suzuki serves as a  
good stimulus while repeated discussions often yield positive  
results. One person alone cannot manage a company so  
Team Suzuki must work as one. Here, as well, communication  
among a variety of people is the key.  
I should point out that the importance of diversity is not  
limited to the Board of Directors. For a company on the  
scale of Suzuki, with its extensive range of customers and  
stakeholders, respecting and incorporating diverse opinions  
and ideas is paramount. We will also strive to create work  
environments in which human resources from extensive  
backgrounds can flourish in the most suitable jobs and  
demonstrate their abilities regardless of gender, nationality,  
age, disabilities, etc.  
and spread of environment-friendly small cars and the  
creation of jobs in emerging countries. Suzuki will continue  
to consider what it can do for and what is needed by society  
as it works toward solving social issues while earning profits  
through business activities that leverage its strengths.  
On the environmental front, Suzuki formulated Environmental  
Vision 2050. Under this vision, we have set challenging goals  
with an eye toward 2050 based on four themes of “mitigation  
of climate change,” which we place particular focus on, “air  
conservation,” “water resource conservation,” and “resource  
circulation.” Through manufacturing, Suzuki is making efforts  
to not only reduce its carbon footprint, but also to recycle  
resources and reduce the burden on the water environment.  
In 2021, Suzuki also commenced various innovative  
initiatives through its businesses, such as introducing the  
device for outboard motors to collect marine microplastics.  
Having people capable of generating ideas for and actively  
working on such initiatives will become increasingly crucial.  
It is often said that “companies are made up of people.”  
However, without an environment in which employees  
can thrive, such imaginative ideas will never be born. For  
this reason, it is important for all employees to share  
information and move into action. As such, we are working  
to create open workplaces with active communication  
that enable easy exchanges of opinions and consultations.  
Labor-management strife that once occurred in India was  
solved by mutually sharing information and ideas through  
Integrated Report 2021  
Integrated Report 2021  
06  
0
5
SUZUKI HISTORY  
*
*
Below graph is ased on non-consolidated figures until 1976, and consolidated figures from 1977.  
Until 1974, the accounting period was 6 months. *Operating income has been disclosed since 1960.  
Net Sales  
Operating Income  
4
,000  
400  
Net Sales(billion yen)  
Operating Income  
(
billion yen)  
Suzuki’s h
1
955  
1967  
Launched Suzuki Fronte  
1970  
Launched Jimny  
1979  
Launched Alto  
1983  
1993  
Launched WagonR  
2004  
Launched Swift  
2006  
Launched SX4  
2014  
Launched Hustler  
2018  
Launched Suzulight  
Launched Cultus (Swift)  
Launched Escudo (Vitara)  
Launched Spacia Gear  
Automobile prototype  
completed in 1939  
Section  
3,000  
300  
200  
100  
Section  
0
1
01  
1965  
Launched T20  
Launched GT380B  
1981  
1983  
Launched RG250Γ  
1985  
1999  
2002  
2019  
Launched KATANA  
Launched Power Free  
Launched Colleda 250TT  
Launched GSX1100S KATANA  
Launched GSX-R750  
Launched Hayabusa Launched Skywave (Burgman) 650  
2
,000  
1
965  
2006  
Launched Outboard Motor DF300  
2017  
Launched Outboard Motor D55  
Launched Outboard Motor DF350A  
1
,000  
1999  
1974  
1974  
1982  
Launched Senior Car ET10  
Launched Senior Car ET-4A  
Suzuki Loom Works at the  
time of founding  
A46 Single-sided automatic  
four-shuttle loom  
Launched Motor Chair Z600 Launched Suzuki House  
Launched ATV LT125  
1940  
1950  
1960  
1970  
1980  
1990  
2000  
2010  
2020  
(FY)  
Non-Consolidated accounting basis  
Consolidated accounting basis  
Major Management Topics  
Starting Out as a Loom Manufacturer, Ambition for cars  
Transformation to an Automobile Manufacturer  
Taking on the World: Growth as a Global Company  
Working toward the Next 100 Years  
1
1
1
1
1
1
909 Oct. Michio Suzuki founds Suzuki Loom Works  
1951 Nov. Commences development of motorcycle engine prototype  
1952 Jan. Succeeds in developing small engine prototype  
Jun. Enters the transportation equipment field  
1954 Jan. Commences research on minivehicles  
Jun. Company name changed to Suzuki Motor Co., Ltd.  
1955 Oct. Launches the Suzulight, blazing a trail for minivehicles  
1981 Aug. Enters business tie-ups with General Motors Corp. (GM)  
1982 Sep. Commences automobile production at Pak Suzuki Motor Co., Ltd. in Pakistan  
1983 Dec. Commences automobile production at Maruti Udyog Ltd. (currently Maruti  
Suzuki India Limited) in India  
1990 Oct. Company name changed to Suzuki Motor Corporation  
1991 Mar. Consolidated sales reach ¥1 trillion  
1992 Oct. Commences automobile production at Magyar Suzuki Corporation Ltd. in Hungary  
2000 Jun. Masao Toda appointed as president  
Osamu Suzuki appointed as chairman and CEO  
2003 Mar. Consolidated sales reach ¥2 trillion  
Apr. Hiroshi Tsuda appointed as president  
2007 Mar. Consolidated sales reach ¥3 trillion  
2008 Nov. Dissolves business tie-ups with GM  
Dec. Chairman and CEO Osamu Suzuki additionally appointed as President  
2009 Dec. Reaches framework agreement with Volkswagen AG (VW) for a comprehensive  
partnership  
2015 Jun. Toshihiro Suzuki appointed as president  
911  
912  
-
-
Invented Upper and Lower Shuttle Device and developed Two-shuttle Tread Loom  
Invented Warp regulator and developed Suzuki Power Loom  
Announces the new mid-term management plan “SUZUKI NEXT 100”  
Aug. Receives an award whereby the tribunal found that the Framework Agreement  
with VW was validly terminated, and orders VW to divest its shares in Suzuki  
Sep. Acquires all the shares in Suzuki held by VW  
920 Mar. Suzuki Loom Manufacturing Co. incorporated on March 15 with Michio Suzuki as president  
929  
930  
-
-
Inveted Card-saving Device fit for quad-shuttle loom and developed Sarong Loom  
Started export of Sarong Loom to Southeast Asia  
2016 Jun. President Toshihiro Suzuki additionally appointed as CEO  
2017 Feb. Commences automobile production at Suzuki Motor Gujarat Private  
Limited in India  
Feb. Concludes memorandum toward business partnership with Toyota  
Apr. Reaches basic agreement with Toshiba and Denso to establish a joint venture  
company for production of automotive lithium-ion battery packs in India  
Nov. Concludes memorandum with Toyota on EV introduction in India  
2018 Mar. Reaches basic agreement with Toyota toward mutual supply of hybrid and  
other vehicles in India  
1
957 Feb. Shunzo Suzuki appointed as president  
1
1
1
1
936 Aug. Commences research on automobiles  
1962 Mar. Mission Statement established  
1965 Apr. Enters the outboard motor field  
1973 May Jitsujiro Suzuki appointed as president  
1974 Apr. Enters the medical equipment field  
Aug. Enters the housing field  
937  
939  
941  
-
-
-
Succeeds in developing engine prototype  
Completes small four-wheel sedan prototype  
Halts research on automobiles  
1
975  
-
Suffers severe difficulties owing to delays in compliance with car emission  
regulations  
1
978 Jun. Osamu Suzuki appointed as president  
2019 Aug. Enters into capital alliance agreement with Toyota  
2020 Mar. Celebrates the 100th anniversary  
2
011 Nov. Notifies VW that Suzuki terminated the comprehensive partnership and  
commenced arditration process for divesting Suzuki shares held by VW  
Nov. Announces the Suzuki Environmental Vision 2050  
2021 Feb. Announces the new mid-term management plan “Sho-Sho-Kei-Tan-Bi”  
(
April 2021 to March 2026)  
Integrated Report 2021  
Integrated Report 2021  
08  
0
7
At a Glance  
Strength of Suzuki  
Non-financial  
CO2 emission amount  
from the whole value chain (10,000 t-CO2)  
Amount of water used at plants in Japan  
and major overseas plants (10,000m3)  
Strength  
Reference  
8,765  
872  
863  
863  
Suzuki has been working to popularize hybrid vehicles  
818  
815  
402  
Popularization of hybrid vehicles  
7
,810  
(
HVs) as part of its efforts on climate change. In FY2020,  
Ratio of hybrid models (FY2020)  
HVs accounted for 24% of Suzuki’s global sales, more  
specifically, over half in Japan and 75% in Europe. We  
plan to focus on promoting the widespread use of HVs in  
India as well.  
7
,188  
7
,117  
・・・・・・・・・・・・・・・・・・・・  
Japanꢀ  
52.3%  
p33 Environmental  
438  
4
54  
457  
395  
104  
Indiaꢀ  
・・・・・・・・・・・・・・・・・・・・・・・  
8.9%  
74.9%  
23.9%  
8,647  
Section  
Section  
Europeꢀ  
・・・・・・・・・・・・・・・・・・・・  
7
,680  
5,660  
0
1
01  
Global・  
・・・・・・・・・・・・・・・・・・・  
7,077  
7,062  
102  
5,556  
83  
81  
8
6
Suzuki has also been working to popularize minivehicles in  
Japan and compact cars in emerging countries, which provide an  
indispensable means of mobility for local communities and people’s  
daily lives. In FY2020, Suzuki’s minivehicle market share was 30.7%  
in Japan, and the passenger car market share was 47.7% in India. We  
will continue to aim for a minivehicle market share of 30% or more  
in Japan and a passenger car market share of 50% or more in India.  
3
19  
332  
326  
320  
332  
Large market share in Japan and India  
5
5
56  
62  
5
6
0
1
62  
66  
38  
Market share (FY2020)  
65  
p23 Value Creation  
53  
Japan (minivehicles)ꢀ  
・・・・・  
30.7%  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
India (passenger cars) 47.7%  
・・・・  
Whole value chain: Total of Scope 1, 2, and 3  
Scope 1: Direct emissions from corporate activities  
Scope 2: Indirect emissions from energies  
Scope 3: Other indirect emissions  
Overseas plants  
Domestic manufacturing subsidiaries  
Suzuki  
*
Scope of calculation : Suzuki Motor Corporation, 69 domesitc manufacturing and  
*Scope of calculation : 8 plants of Suzuki Motor Corporation (Takatsuka and Toyokawa  
plants are until July 2018), 4 domestic manufacturing  
non-manufacturing subsidiaries, and 31 overseas  
manufacturing and non-manufacturing subsidiaries.  
Suzuki’s consolidated net income has been profitable for 70  
consecutive years since the fiscal year ended November 1950.  
The shareholders’ equity ratio was 41.8% as of March 31, 2021.  
We will continue to aim for a shareholders’ equity ratio of 45% and  
undertake efforts toward improvement as an important management  
issue, while maintaining a healthy balance in securing funds.  
subsidiaries, and 17 overseas manufacturing subsidiaries  
Sound financial foundation  
p07 SUZUKI HISTORY  
p63 Financial Review  
Consolidated net income  
Total waste discharge amount at plants in Japan  
and major overseas plants (1,000t)  
No. of employees  
(Person)  
Consecutive years of profits  70  
68,499  
68,739  
67,721  
384  
65,179  
372  
8
62,992  
9
2
12  
3
50  
09  
1
5
2
1
325  
3
15  
86  
3
8
8
0
1
Suzuki's No.1 market share for automobiles  
228  
213  
2
185  
1
9
countries  
2
4
21  
ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ  
Asia / Pakistan, India, Bhutan,  
16  
2
0
15,646  
1
6,073  
1
8
15,138  
15,269  
15,431  
Myanmar, Nepal,  
Latin America / Barbados, Bolivia  
114  
115  
113  
104  
93  
ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀ  
Africa / Ivory Coast  
Europe / Hungary (passenger car)  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
Pakistan  
Bolivia  
Thailand  
Non-Consolidated  
Consolidated  
Indonesia  
India  
Domestic manufacturing subsidiaries  
Suzuki  
Integrated Report 2021  
Integrated Report 2021  
10  
0
9
Financial  
Net sales by geographic region (Millions of yen)  
Net sales by segment (Millions of yen)  
Capital expediture/Depreciation (Millions of yen)  
R&D expenses (Millions of yen)  
3
,871,496  
268,945  
158,086  
3
,871,496  
3,757,219  
148,080  
1
46,222  
3
,757,219  
83,893  
236,450  
139,390  
2
61,139  
75,053  
3,488,433  
1
31,539  
2
94,210  
2,454  
255,071  
213,376  
198,782  
7
0,722  
3,488,433  
13,902  
2
46,362  
7
4,535  
242,561  
3,178,209  
6
2
52,928  
3,169,542  
3
,169,542  
524,810  
3,178,209  
11,666  
170,947  
164,158  
6
7,062  
67,633  
163,397  
8
3,411  
206,530  
5
10,643  
2
57,585  
220,228  
150,877  
148,926  
4.6%  
2
06,289  
136,545  
4.2%  
465,260  
6
8,074  
4.2%  
4.1%  
5
6,115  
3.7%  
4
22,722  
4
25,332  
1
,762,377  
1
,773,145  
1
,523,658  
1
,293,149  
3
,532,531  
1
,392,961  
3,435,802  
3
,157,434  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
2
,895,619  
2,876,601  
Section  
Section  
Capital expenditure  
Depreciation  
R&D expenses  
Ratio of R&D expenses to sales  
0
1
01  
Capital expenditures significantly decreased, notably in India, due to the impact of  
lockdown measures.  
R&D expenses for the entire Group were ¥146.2 billion. By segment, R&D expenses were  
¥130.4 billion for automobiles, ¥12.4 billion for motorcycles, and ¥3.4 billion for the  
marine business, etc., respectively.  
1
,252,447  
1
,179,523  
1,174,034  
1
,116,764  
1
,037,546  
FY2016  
Others  
FY2017  
FY2018  
FY2019  
FY2020  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
Total assets/Net assets/Shareholders’  
equity ratio (Millions of yen)  
Cash flows (Millions of yen)  
Asia  
Japan  
Others  
Marine + Others*  
*Reportable segment has been changed since FY2019.  
North America  
Europe  
Marine  
4,036,360  
445,171  
415,439  
Motorcycle  
Automobile  
3
83,437  
366,315  
3
,401,970  
3
,340,828  
3,339,783  
Consolidated net sales decreased ¥310.2 billion (8.9%) year on year to ¥3,178.2 billion. Although sales declined significantly in each geographic region, marked decreases were recorded  
particularly for India for both automobiles and motorcycles. With regard to automobiles, sales decreased due to the failure to compensate for declines recorded in the April–June quarter.  
Sales of motorcycles decreased due to the decline in sales of large-displacement motorcycles in the prime April–June period as well as the decrease in sales of small-displacement  
motorcycles in markets such as India and ASEAN countries. As for the marine business, sales increased due to a rise in demand for large outboard motors in North America. Sales of other  
domestic businesses, which mainly consist of motorized wheelchairs, solar power generation, real estate, and housing, decreased due to a decline in real estate sales.  
3
,115,985  
1
82,454  
302,633  
171,533  
44.5%  
132,589  
103,586  
41.8%  
80,708  
40.9%  
77,750  
89,505  
38.8%  
35.9%  
2,031,964  
-113,922  
1,793,657  
1,715,914  
-256,110  
-125,456  
1,595,227  
1,387,041  
-232,985  
Operating income (Millions of yen)  
Net income attributable to owners of the parent  
-250,848  
-288,564  
-296,989  
-341,585  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
3
74,182  
215,730  
3
24,365  
1
78,759  
1
59,956  
62.54  
488.86  
2
66,685  
1
46,421  
Cash flows from operating activities  
Cash flows from financing activities  
Cash flows from investing activities  
Free cash flows  
1
34,222  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
2
15,069  
395.26  
1
0.0%  
1
94,432  
6.1%  
3
8.4%  
8.4%  
3
01.65  
6.2%  
286.36  
Total assets  
Net assets  
Shareholders’ equity ratio  
1
7.9%  
1
5.4%  
1
3.3%  
9
.3%  
9.2%  
As a result of ¥400 billion in loans made in the first quarter to secure sufficient cash  
on hand under an uncertain outlook regarding the spread of COVID-19, the balance  
of interest-bearing debt totaled ¥770.8 billion (an increase of ¥366.6 billion year on  
year), and total liabilities amounted to ¥2,004.4 billion (up ¥458.3 billion from the  
end of the previous fiscal year). The new loans lowered the equity ratio to 41.8%.  
Free cash flow was negative in the first quarter (April–June), but became positive  
since the second quarter, resulting in a cumulative total of ¥182.4 billion. Taking  
future trends into account, we will continue to secure the funds raised in the  
first quarter.  
FY2016  
FY2017  
FY2018  
Margin  
FY2019  
FY2020  
FY2016  
FY2017  
FY2018  
FY2019  
FY2019  
Operating income  
Net income  
(
Net income per share  
(Yen)  
ROE  
Millions of yen)  
Operating income decreased ¥20.7 billion (9.6%) year on year to ¥194.4 billion  
due mainly to a decline in net sales and soaring raw material costs.  
Net income increased ¥12.2 billion (9.1%) from the previous fiscal year to ¥146.4 billion  
attributable to the posting of ¥14.2 billion in gain on sale of investment securities.  
Automobile sales (thousand units)  
 Motorcycle sales (thousand units)  
3,327  
3,224  
2,918  
2,852  
(
Including, commemorative  
Dividends (Yen)  
2,571  
dividend 11 yen)  
8
5
90  
29.8%  
2,602  
7
4
29.7%  
2,556  
1,745  
1,709  
74  
5.1%  
44  
2.1%  
2,279  
2,179  
1,576  
1,535  
1
8.7%  
1,924  
1,367  
1
1
53  
48  
3
3
7
7
44  
1,688  
1,659  
1,516  
1,484  
1,305  
2
1
7
7
6
39  
668  
725  
672  
647  
37  
37  
62  
FY2016  
60  
FY2017  
57  
FY2018  
49  
FY2019  
51  
FY2020  
30  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
Japan  
Overseas  
Japan  
Overseas  
Year-end  
dividends  
Interim  
dividends  
Dividend payout ratio  
Overseas sales of automobiles decreased in India, Asia, Europe, and other regions, falling below  
the previous year’s level. In Japan, unit sales were lower than the previous fiscal year, but  
strong sales of the new Hustler and the new Solio pushed up automobile sales from the  
second quarter, resulting in higher sales than each relevant quaters in the previous fiscal year.  
Although global sales of motorcycles increased year on year in some regions and countries,  
including Japan, North America, China, and Vietnam, overall sales fell below the previous  
fiscal year’s level.  
Annual dividends per share were ¥90.00 based on the dividend payout ratio of  
0% announced in the mid-term management plan  
3
Integrated Report 2021  
Integrated Report 2021  
12  
1
1
Global Network  
User-friendly and high-quality SUZUKI products are favored by customers of each contry and area worldwide.  
24 
1
10  
1
4
1
1
8
Section  
8
3
1
2
0
1
9
1
3
2
0
2
7
21  
2
31 
Cikarang Plant)  
3
34  
2
1
9
1
16  
(
3
5
2
3
3
2
2
3
4
2
5 26 28  
27  
4
2
9 30  
17  
3
1
35 PAK SUZUKI MOTOR CO., LTD.  
1
5
5
6
Major Overseas Distributors  
★ꢀSales  
Major Overseas Manufacturing Companies  
★ꢀSales  
○ꢀProduction  
Locations  
Outboard  
Motor  
Outboard  
North  
Latin  
Middle  
East  
Automobile Motorcycle  
Automobile Motorcycle  
Asia Europe  
Africa  
53  
Oceania  
America America  
Motor  
Number of trading countries/  
Regions  
1
SUZUKI MOTOR USA, LCC (USA)  
SUZUKI MARIN USA, LCC (USA)  
SUZUKI CANADA INC. (Canada)  
16 SUZUKI MANUFACTURING OF AMERICA CORPORATION (USA)  
17 SUZUKI MOTOR DE COLOMBIA S.A. (Colombia)  
18 MAGYAR SUZUKI CORPORATION LTD. (Hungary)  ★  
(ATV)  
21  
45  
1
2
1
48  
3
18  
1
19  
0
32  
MARUTI SUZUKI INDIA LIMITED  
(Gurgaon Plant)  
2
○ ★  
Number of manufacturing  
companies  
18  
1
3
4
SUZUKI MOTOR DE MEXICO, S.A. DE C.V. (Mexico)  
SUZUKI AUSTRALIA PTY. LTD. (Australia)  
SUZUKI NEW ZEALAND LTD. (New Zealand)  
SUZUKI MOTOR (CHINA) INVESTMENT CO., LTD. (China)  
SUZUKI FRANCE S.A.S. (France)  
19 SUZUKI EGYPT S.A.E. (Egypt)  
Domestic Plants  
○ꢀProduction  
Automobile Motorcycle Outboard Motor  
5
20 JINAN QINGQI SUZUKI MOTORCYCLE CO., LTD. (China)  
21 JIANGMEN DACHANGJIANG GROUP CO., LTD. (China)  
22 CHANGZHOU HAOJUE SUZUKI MOTORCYCLE CO., LTD. (China)  
23 TAI LING MOTOR CO., LTD. (Taiwan)  
24 SUZUKI PHILIPPINES INC. (Philippines)  
○ ★  
○ ★  
○ ★  
○ ★  
○ ★  
6
1
2
3
4
5
Kosai Plant  
Iwata Plant  
Sagara Plant  
Osuka Plant  
7
8
9
SUZUKI ITALIA S.P.A. (Italy)  
Foundry  
1
0
SUZUKI DEUTSCHLAND GmbH (Germany)  
SUZUKI GB PLC (UK)  
25 SUZUKI (MYANMAR) MOTOR CO., LTD. (Myanmar)  ★  
26 SUZUKI THILAWA MOTOR CO., LTD. (Myanmar)  ★  
27 SUZUKI MOTOR (THAILAND) CO., LTD. (Thailand)  ★  
28 THAI SUZUKI MOTOR CO., LTD. (Thailand)  
Hamamatsu Plant  
32 MARUTI SUZUKI INDIA LIMITED  
1
1
(Manesar Plant)  
1
2
SUZUKI AUSTRIA AUTOMOBIL HANDELS GmbH (Austria)  
SUZUKI MOTOR IBERICA S.A.U. (Spain)  
SUZUKI MOTOR POLAND SP. Z.O.O. (Poland)  
SUZUKI AUTO SOUTH AFRICA (PTY.) LTD. (South Africa)  
1
3
○ ★  
○ ★  
○ ★  
○ ★  
○ ★  
5
1
4
29 CAMBODIA SUZUKI MOTOR CO., LTD. (Cambodia)  
30 VIETNAM SUZUKI CORP. (Vietnam)  
3
1
2
4
1
5
○ ★  
31 PT. SUZUKI INDOMOBIL MOTOR (Indonesia)  ★  
Head Office  
32 MARUTI SUZUKI INDIA LIMITED (India)  
○ ★  
33 SUZUKI MOTOR GUJARAT PRIVATE LIMITED (India)  
34 SUZUKI MOTORCYCLE INDIA PRIVATE LIMITED (India)  
○ ★  
○ ★  
Number of domestic subsidiary distributors  
33 SUZUKI MOTOR GUJARAT PRIVATE LIMITED  
35 PAK SUZUKI MOTOR CO., LTD. (Pakistan)  
○ ★  
56 companies sales of automobiles, motorcycles and outboard motors, etc.  
(Gujarat Plant)  
As of the end of March 2021  
Integrated Report 2021  
Integrated Report 2021  
14  
1
3
Major Product Lineup  
J Japan I India A ASEAN E Europe N North America O Others  
*
Global sales unit, sales market, and production site are based on FY2020 results, photos are as of March 2021.  
Automobiles  
Motorcycles  
Spacia  
Hustler  
Solio  
XBEE  
Section  
Section  
Global Sales Unit 145,000  
Sales Market J  
Global Sales Unit 86,000  
Sales Market J O  
Global Sales Unit 44,000  
Sales Market J O  
Global Sales Unit 15,000  
Sales Market J  
Hayabusa  
Global Sales Unit 2,000  
Sales Market  
KATANA  
Global Sales Unit 2,000  
Sales Market  
GSX-S125/150/750/1000  
GSX-R125/150/600/750/1000  
0
1
01  
Global Sales Unit 21,000  
Global Sales Unit 19,000  
J A E N O  
Production Site  
J
Production Site  
J
Production Site  
J
Production Site  
J
J
■■■■■  
I
A
E
N
O
■■■■■  
J
A
E
N
O
Sales Market  
■■■■■  
■■■  
Photo: GSX-S750)  
J
A
E
N
O
Sales Market  
■■■■■  
Production Site  
J
I
O
Production Site  
J
Production Site  
J
A
O
Production Site  
J A O  
* Global sales unit includes GSX-R1000R  
(Photo: GSX-R1000R)  
■■  
■■■  
*
Global sales unit includes GSX-S1000F  
(
Alto  
WagonR  
Carry  
Every  
Global Sales Unit 351,000  
Global Sales Unit 238,000  
Global Sales Unit 150,000  
Global Sales Unit 200,000  
Sales Market  
J I A O  
Sales Market  
J
I
A
O
Sales Market  
J
I
A
O
Sales Market  
J
I
A
O
■■■  
■■■■  
■■■■  
■■■■  
Production Site  
J
I
O
Production Site  
J
I
A
O
Production Site  
J
I
A
O
Production Site  
J
I A O  
■■  
■■■■  
■■■■  
■■■■  
Access 125  
Global Sales Unit 455,000  
Sales Market  
I A O  
*
Global sales unit includes overseas Alto, etc.,  
* Global sales unit includes overseas WagonR,  
besides the Japanese minivehicle WagonR  
(Photo: Japanese minivehicle WagonR)  
* Global sales unit includes overseas Carry, etc.,  
besides the Japanese minivehicle Carry  
(Photo: Japanese minivehicle Carry)  
* Global sales unit includes overseas Every, etc.,  
besides the Japanese minivehicle Every  
(Photo: Japanese minivehicle Every)  
besides the Japanese minivehicle Alto and Lapin  
(
Photo: Japanese minivehicle Alto)  
O
■■■  
N
O
Production Site  
■■  
I
O
Outboard Motors  
Motorized Wheelchairs  
Swift  
Jimny  
Vitara  
SX4 S-CROSS  
Global Sales Unit 306,000  
Global Sales Unit 98,000  
Global Sales Unit 85,000  
Global Sales Unit 50,000  
I A E O  
Sales Market  
J
I
A
E
O
Sales Market  
J
I
A
E
O
Sales Market  
J
A
E
O
Sales Market  
J
■■■■  
■■■■■  
■■■■  
■■■■■  
Production Site  
J
I
A
O
Production Site  
J
I
O
Production Site  
E
O
Production Site  
I E O  
■■■  
■■■  
■■  
■■■  
DF350A  
DF140BG  
ET4D  
Sales Market  
J
A
E
N
O
Sales Market  
J
A
E
N
O
Sales Market  
Production Site  
J
Baleno  
Global Sales Unit 183,000  
Sales Market  
Ignis  
Global Sales Unit 90,000  
Sales Market  
Dzire  
Global Sales Unit 141,000  
Sales Market  
Ertiga/XL6/XL7  
Global Sales Unit 167,000  
■■■■■  
■■■■■  
Production Site  
J
Production Site  
J
J
J
■■■■  
I
A
E
O
■■■■■  
J
I
A
E
O
■■■  
I
A
O
Sales Market  
■■■  
I A O  
Production Site  
I
Production Site  
J
I
Production Site  
I
Production Site  
I
A
■■  
■■  
Celerio  
Vitara Brezza  
Ciaz  
Global Sales Unit 88,000  
Global Sales Unit 97,000  
Global Sales Unit 33,000  
Sales Market  
I A O  
Sales Market  
I
A
E
O
Sales Market  
I
O
■■■  
■■  
■■■  
Production Site  
I
A
O
Production Site  
I
Production Site  
I A O  
■■  
■■■  
Integrated Report 2021  
Integrated Report 2021  
16  
1
5
What Suzuki strives for  
Section  
Suzuki’s Value Creation Process  
Suzuki mid-term management plan  
p17-p18  
p19-p22  
0
2
What Suzuki strives for Basic policy  
Mission statement  
Focusing on the customer”  
Suzuki’s Value Creation Process  
Based on an unwavering commitment to “Focusing on the customer” inherited from our founder, Suzuki has provided a diverse  
array of products and services around the world that are closely attuned to and enrich people’s daily lives.  
Mission  
Continue to be an Indispensable Presence by Staying Closely Attuned to  
People’s Lives and Providing a Means of Mobility for Local Communities  
Going forward, we will continue to offer Suzuki’s unique value, which is created by leveraging its strengths, in Japan, India, and  
every corner of the world. Suzuki aims to be a company that strives to resolve social issues and make people’s lives brighter.  
Section  
Section  
0
2
02  
Social issues  
and changes  
Strength of  
Suzuki  
Business Activities  
Contribute to the  
economic development  
of emerging countries  
Business bases  
Output (Products)  
Environmentꢀ〉  
Sales and service  
Automobiles  
Product lineup for  
 Climate change  
Japan  
:
Subsidiary distribution  
companies 55  
Global sales : 257 thousand units  
(India : 132/ Japan : 65)  
automobiles, motorcycles,  
and marine  
 Air conservation  
 Water resource  
Overseas : Sales distributors  
Net sales : 2,876.6 billion yen  
Operating income : 172.0 billion yen  
Provide economically  
competitive and  
206 countries / regions  
Contribute to the  
environment through  
smaller products  
conservation  
Sales distributors  
Resource circulation  
Suzuki’ s unique value that high-quality products  
combines its strengths to  
provide a means of mobility  
and support people’ s lives  
144 countries / regions  
Motorcycles  
Minivehicle and  
compact car  
Biodiversity  
and services  
Production and Procurement  
Manufacturing plants  
: 5 plants  
Overseas : 18 countries, 27 plants  
Local procurement rate in India :  
Global sales : 153 thousand units  
Net sales : 206.5 billion yen  
Operating income : 2.6 billion yen  
Socialꢀ〉  
Japan  
 Product quality  
marine  
and safety  
Two business bases,  
Japan and India  
9
0% or more  
Research and development  
: 7 facilities  
Net sales 83.4 billion yen  
Operating income 17.1 billion yen  
・ꢀ  
Regional and elderly  
mobility issues  
Provide an  
Engage in  
manufacturing  
that excites and touches  
people’s lives  
indispensable  
means of mobility for  
local communities  
and people  
Japan  
*As of March 2021”  
 Traffic accidents  
Overseas : 3 facilities (India,  
North-America)  
Parts procurement  
SME management  
 Diversity of  
Number of Employees  
Speed, Three Reality  
Principle, Sound financial  
foundation  
68,739 persons (consolidated)  
human resources  
*
as of March 2021  
 Human rights  
Social contribution  
Fundamentals of  
Manufacturing “Smaller, Fewer,  
Lighter, Shorter, Neater”  
Contribute to solve social issues while profits from business activities  
Suzuki Mid-Term Management Plan  
Reduction of CO₂ emissions in useꢀ  
Reduction of CO₂ emissions from productionꢀ  
Quality Assurance  
Foundation for value creation  
Corporate governance / compliance  
Integrated Report 2021  
Integrated Report 2021  
18  
1
7
New mid-term management plan  
Suzuki Mid-Term Management Plan (April 2021 to March 2026)  
Amid the global trend toward carbon  
neutrality, it is necessary to place even  
greater emphasis on quality as shift to  
electrification and software development  
are to take place. Therefore, we will give  
priority to three issues: CO₂ emissions in  
use, CO₂ emissions from production, and  
quality assurance.  
-
“Smaller, Fewer, Lighter, Shorter, Neater” –  
Top priority on the following three issues  
1
2
. CO₂ emissions in use  
Suzuki celebrated its 100th anniversary in March 2020.  
Over the past 100 years, we have taken on many challenges,  
including looms, motorcycles, automobiles, and outboard  
motors. Based on the unwavering commitment to “Focusing  
on the customer” inherited from our founder, we will make  
even greater efforts to provide customers with the value of  
. CO₂ emissions from production  
3. Quality assurance  
1
. CO₂ emissions in use  
Sho-Sho-Kei-Tan-Bi” through our products and services.  
Visual image toward “zero" CO₂ emissions  
With regard to CO₂ emissions in use, we  
will develop electrification technologies by  
025, fully implement these technologies  
Suzuki will stay focused on the customer throughout the  
next 100 years, and with our “Sho-Sho-Kei-Tan-Bi” concept,  
we strive to create value-packed products and services. We  
would like to convey our thought together with the slogan  
of “Small cars for a big future.”  
Proactively promote development of various  
technologies toward carbon neutrality  
2
in products from 2025, and make full-scale  
quantitative increase from 2030. In order for  
Suzuki to prevail in 2025 and beyond, we  
will intensively engage in the development  
of electrification technologies. These  
include a hybrid system for mini, compact,  
and commercial vehicles as well as plug-in  
hybrid models evolved from Suzuki’s hybrid  
system. In the field of electric vehicles  
Develop electrification  
technology  
Full application to  
products  
Section  
Section  
0
2
02  
Increase  
quantity  
Review of the previous mid-term management plan  
38,715  
5-year target》  
4,884  
37,572  
(
EVs), we will develop mini and compact  
EVs. Joint development will also be carried  
out with Toyota Motor Corporation.  
Consolidated  
net sales  
3
 Net sales target achieved in FY2017  
31,807  
31,695  
5.4%  
3,700 bln yen  
2
020  
2025  
2030  
2050  
17.9%  
and FY2018  
1
13.3%  
 Operating profit ratio target achieved  
10.0%  
9
.6%  
9.3%  
6.2%  
8.4%  
8.4%  
ROE 10%  
in FY2016 to FY2018  
2. CO₂ emissions from production  
6.1%  
Operating income  
margin 7%  
Visual image toward “zero” CO₂ emissions  
Target not achieved in its final year of FY2020  
With regard to CO₂ emissions from  
production, we will advance and expand  
the use of existing technologies and  
develop new technologies during  
the period covered by the mid-term  
management plan. We will also engage in  
field testing to achieve zero CO₂ emissions  
at the Hamamatsu Plant by 2030. At  
the same time, we will apply our results  
to all other production sites and take  
concerted efforts toward achieving zero  
CO₂ emissions in 2050.  
3,224  
3,327  
Automobile  
Proactively promote development of various  
technologies toward carbon neutrality  
2,861  
2,918  
2,852  
3
,400,000 units  
1,745  
1,709  
Automobile  
Sales  
Motorcycle  
2,000,000 units  
1,501  
1,576  
Advance and expand use  
of existing technologies  
1,367  
Motorcycle  
Sales  
“Zero” CO₂ emissions  
from model plant  
FY2015  
FY2016  
FY2017  
FY2018  
FY2019  
(Hamamatsu Plant)  
(
Review and determination)  
Apply to all production sites  
Return to basics in the Mission Statement by founder  
Michio Suzuki  
 Frequent quality problems and recalls  
 Fraud in fuel efficiency tests and final inspection  
“If the customer needs something we must do whatever  
 Delay in CASE development  
we can to respond. Hard work guarantees success.”  
2
020  
2025  
2030  
2050  
3
. Quality assurance  
Drawings  
Production  
Inspection  
Market  
Suzuki's Commitment  
As a manufacturer, we will continue to  
work toward the development of new  
technologies. Nonetheless, technological  
excellence alone is not sufficient. The  
resulting products will not be accepted by  
customers unless they excel in quality and  
affordability. Suzuki’s business can only  
exist when customers buy, use, and are  
satisfied with our products.  
Assure people’s “means of mobility”  
Prompt investigation of causes and countermeasures (Early detection and countermeasures)  
 Mini-cars in Japan function as local transportation and is an indispensable  
• Not to miss a single defect  
Al management of market quality information  
Automatic acquisition of vehicle data  
means of living.  
 As a mobility company, Suzuki contributes to the environment providing small  
products worldwide.  
Emerging economies continue to be a pillar of growth  
We will strive to prevent the occurrence,  
early detection, and outflow of quality  
problems by promptly investigating the  
causes and taking countermeasures,  
producing products with reduced variants,  
and expanded traceability management.  
Production with less variants  
(Prevention of occurrence)  
Expand traceability management  
 Providing economical and quality products and services to customers in  
(Prevention of outflow)  
emerging countries  
 Emerging economies as a pillar of Suzuki’s future growth, anticipating the  
Human resources development  
medium-and long-term development  
Integrated Report 2021  
Integrated Report 2021  
20  
1
9
Business Strategy  
Marine  
Net sales target ¥100 billion  
Japan  
India  
Taking the initiative in promoting electrification required  
by society in response to environmental issues in India  
• Increase sales of large 4-stroke models (leisure use)  
• 2 stroke models →4 stroke (business use)  
Earnings increase  
Maintain market share of 30%+ in mini segment  
Increase compact car sales by 50% (vs FY2020)  
Automobile  
• Maintain market share of more than 50% in  
passenger car segment  
Comprehensive brand  
recognition  
Promote Clean Ocean Project with customer participation  
Expand sales of models equipped with Suzuki Hybrid System  
Expand charging infrastructure to cope with future EV sales  
Promote penetration of hybrids  
Introduce EV  
Electrification  
New technologies including electrification  
Integrated vessel controls  
New technologies  
Strengthen distributor function  
Update direct sales outlet, increase sales and service personnel  
Digitization for effective sales  
Increase number of rural small outlets, allocate circuit service car  
Develop demand in rural areas  
Increase sales efficiency through digitization  
Strengthen sales  
capability  
Efforts for SDGs  
Contribute to solve social issues while earning profits from business activities  
Enhance lineup of compact cars  
Strengthen preventive safety technology  
Continuous introduction of new models  
Section  
Section  
Enhance product  
lineup  
Strengthen SUV segment  
Promote CNG cars  
0
2
02  
Management performance targets  
Flexible production operations to meet the changes in demand  
BCP administration of supply chain  
Strengthen production capacity in line with the  
growth of the Indian market  
Production  
FY2019 Result  
3.4884 trillion yen  
6.2%  
FY2020 Result  
3.1782 trillion yen  
6.1%  
FY2025 Target  
4.8 trillion yen  
Net Sales  
Performance  
Operating income margin  
ROE  
5.5%  
8.0%  
Alliance with Toyota  
Motor Corporation  
9.3%  
9.2%  
Deepening of alliances  
Shareholder  
return  
Payout ratio  
29.7%  
29.8%  
30.0%  
Expand mutual supply of hybrid vehicles  
Promote use of batteries for hybrid vehicles produced in India  
Development of small EV platform  
Cooperation in  
1.0 trillion yen/5 years  
(200.0 billion/year)  
R&D  
148.1 billion yen  
236.4 billion yen  
146.2 billion yen  
170.9 billion yen  
electrification  
Investment  
1
.2 trillion yen/5 years  
Capital Investment  
(
240.0 billion/year)  
3.7 million units  
2.0 million units  
Collaboration in  
Africa  
• Market development  
Automobiles  
Motorcycles  
2.85 million units  
1.71 million units  
2.57 million units  
1.54 million units  
• Introduction of products from India and establishment of logistics and Service System  
Global sales  
Note. Exchange rate assumptions ... US $1 = 104 yen, 1 Euro = 124 yen, 1 INR = 1.42 yen  
Complementing  
products  
and components  
• Enlarge mutual supply of vehicles and powertrain  
Global sales target  
Motorcycles  
2 million sales units, Secure operating profit of 5% or more  
10,000  
units  
Other  
(
)
3
70  
<Automobiles>  
<Motorcycles>  
2
0
Commonization of platform  
Attractive and diverse lineup  
Commonization  
2
85  
1
8
257  
15  
10,000  
units  
Other  
Electrification  
• EIntroduction of EV scooters  
250  
Asia  
(
)
2
00  
1
71  
20  
174  
1
54  
156  
18  
1
7
1
68  
Asia  
2
7
5
5
Europe  
Japan  
2
6
140  
2
1
123  
8
5
8
5
8
4
Europe  
Japan  
67  
65  
FY2019  
Result  
FY2020  
Result  
FY2025  
Target  
FY2019  
Result  
FY2020  
Result  
FY2025  
Target  
Integrated Report 2021  
Integrated Report 2021  
22  
2
1
Value Creation  
Business Overview [ Automobile Business ]  
Business Overview [ Motorcycle Business ]  
Business Overview [ Marine Business ]  
Mid-Term Management Plan initiatives  
Section  
Japan  
India  
p23-p26  
p27-p29  
p30  
Taking the initiative in promoting electrification required  
Maintain market share of 30%+ in mini segment  
Increase compact car sales by 50% (vs FY2020)  
by society in response to environmental issues in India  
0
3
Automobile  
• Maintain market share of more than 50% in passenger  
car segment  
Expand sales of models equipped with Suzuki  
Hybrid System  
• Promote penetration of hybrids  
• Introduce EV  
Electrification  
Expand charging infrastructure to cope with  
future EV sales  
Business Overview [Automobile Business]  
Strengthen distributor function  
• Increase number of rural small outlets, allocate  
circuit service car  
• Develop demand in rural areas  
Strengthen sales  
capability  
• Update direct sales outlet, increase sales and  
service personnel  
Business Policy  
• Digitization for effective sales  
• Increase sales efficiency through digitization  
In Japan, the Group will aim to increase its share of minivehicles by at least 30% and  
to increase sales of sub-compact and standard-sized vehicles by a factor of 1.5 (in  
comparison with FY2020). In addition to maintaining and strengthening our business  
sales network, we will also aim to strengthen our direct sales capabilities and expand  
sales of sub-compact and standard-sized vehicles by increasing the size of our  
stores and securing human resources to accommodate this expansion. In terms of  
software development, we will promote the digitalization of sales operations.  
In India, we will encourage the widespread adoption of hybrid vehicles, work to  
introduce electric vehicles (EVs), and take the initiative in advancing electrification,  
which society is demanding as a response to environmental issues. We will also aim  
to increase our passenger car market share to at least 50% by enhancing our sales  
capabilities, boosting product appeal, and reinforcing the production structure.  
Marine Business  
Automobile  
Business  
• Enhance lineup of compact cars  
Motorcycles  
Business  
Enhance product  
lineup  
• Strengthen SUV segment  
• Promote CNG cars  
Strengthen preventive safety technology  
Continuous introduction of new models  
Sales  
Section  
Section  
Composition Ratio  
0
3
03  
9
0.5%  
• Flexible production operations to meet the  
changes in demand  
Strengthen production capacity in line with the  
growth of the Indian market  
Production  
BCP administration of supply chain  
Alliance with Toyota  
Motor Corporation  
Deepening of alliances  
Operating results for FY2020  
• Expand mutual supply of hybrid vehicles  
• Promote use of batteries for hybrid vehicles produced in India  
Operating results of automobile  
business  
Cooperation in  
1
97.1  
Net sales decreased by ¥280.8 billion (8.9%) to ¥2,876.6 billion year-on-  
year. The decreased net sales and profit for April-June period could not  
be covered with factors including recovery of sales in India and Japan  
from July, and efforts to decrease expenses. Operating profit decreased  
by ¥25.1 billion (12.7%) to ¥172.0 billion year-on-year partly owing to  
increase in price of raw materials, in addition to decrease in sales.  
(Billion yen)  
172.0  
6.0%  
electrification  
Development of small EV platform  
Operating income  
Margin  
6.2%  
Collaboration in  
Africa  
• Market development  
2
019  
2020  
(FY)  
• Introduction of products from India and establishment of logistics and Service System  
Production Units / Sales Units * Sales units are from Suzuki’s own survey based on external data.  
Complementing  
products  
Total overseas automobile production for FY2020 decreased  
by 14.8% year on year to 1,721,000 units. Worldwide  
production, including Japan, also posted a year-on-year  
decrease of 10.6% to 2,651,000 units. Sales of automobiles  
in overseas markets decreased by 11.7% to 1,924,000  
units from the previous fiscal year, while total global sales,  
including Japan, also decreased by 9.9% to 2,571,000 units.  
• Enlarge mutual supply of vehicles and powertrain  
and components  
Market Summary and Suzuki's Business Overview  
Automobile production (thousand units)  
Automobile Sales (thousand units)  
[Japan]・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
Japan  
1
,577  
1
. Market Trends and Business Environment  
full year comparison: from April to March  
1
,440  
1,436  
Total domestic automobile sales volume in FY2020 decreased by 8% to 4,657,000 units  
from the previous fiscal year, marking a second successive year-on-year decrease due to the  
impact of plant shutdowns resulting from the COVID-19 pandemic.  
-
25 thousand units (-3.7%)  
1,323  
(thousand units)  
Suzuki’s total domestic automobile sales volume also fell for the second consecutive fiscal year,  
decreasing 4% to 647,000 units. Despite the decline, sales in the SUV/Crossover category, for which  
Suzuki has a unique advantage in the minivehicle and compact car market, grew significantly, with  
sales of the Hustler, Jimny, and Jimny SIERRA up by 36%, 60%, and 81% year on year, respectively.  
6
72  
6
47  
9
44  
118  
9
30  
108  
Sub-compact  
and standard-  
sized vehicle  
5
1.0%  
6
72  
2. Suzuki’s Market Advantage and Strategies  
6
47  
47.7%  
175  
Suzuki’s key advantage is in providing compact and economical automobiles to customers  
in all regions of Japan to meet their day-to-day mobility needs. In addition to our lineup of  
low-cost, fuel-efficient products, we have built a business sales* network to maintain sales  
and provide after-sales services to customers nationwide.  
30.7%  
1
59  
237  
06  
Others  
Asia  
2
29.9%  
3
2
06  
62  
554  
5
39  
Minivehicle  
Passenger  
car share  
1
281  
Others  
Asia  
Looking ahead, although we expect that increasingly high product pricing will be unavoidable due to the  
introduction of EVs and other advances in electrification as part of efforts aimed at achieving carbon neutrality,  
we will continue to provide unique products suited to the daily lifestyles of consumers and will work to  
strengthen our sales and service network that allows customers to drive our cars with peace of mind.  
1
1
70  
Minivehicle  
share  
2
Europe  
(FY)  
160  
10  
2020  
Europe  
(FY)  
2
019  
Japan  
2020  
2019  
2020  
India  
2019  
2019  
Japan  
2020  
2019  
2020  
India  
2019 2020  
Others  
Others  
2019  
2020  
(FY)  
*Business sales: One of the sales systems by which Suzuki sells automobiles via Suzuki Motors, car maintenance  
shops, and other dealers that supply Suzuki products  
Integrated Report 2021  
Integrated Report 2021  
24  
2
3
India] ・  
[Pakistan] ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
[
India  
1
. Market Trends and Business Environment  
2. Suzuki’s Market Advantage and Strategies  
1
. Market Trends and Business Environment  
full year comparison: from April to March  
Overall market sales in Pakistan in FY2020 stood at 143,300  
units, a decrease of 6% year on year (as announced by the  
Pakistan Automobile Manufacturers Association). This was  
due to the impact of the decline in production and sales  
activities associated with the spread of COVID-19 during the  
first half of the fiscal year. In the second half, sales recovered  
as a result of an increase in installment sales arising from  
the Pakistani government’s deregulation policy, but the  
rebound could not fully offset the negative effects of the first  
half. Suzuki’s sales totaled 74,000 units (down 17% year on  
year). Travel restrictions put in place to contain the impact  
of the spread of COVID-19 resulted in a significant decrease  
in sales of models (Wagon R) for which we had secured  
demand for taxis.  
In FY2020, we remained the market share leader at 51.3%.  
Given the recent increase in installment sales, demand  
for automobiles in the middle-income demographic is  
increasing. Looking ahead, we will seek to introduce new  
models and strengthen our sales network by increasing  
the number of sales and service locations from the current  
168 sales locations and 152 service locations throughout  
Pakistan.  
New car sales (total market of passenger cars and commercial cars) in India decreased  
in FY2020 by 211,000 units (6%) from 3,491,000 units in the previous fiscal year to  
-
113 thousand units (-7.8%)  
3
,280,000 units. This was due to the impact of constraints on production and sales  
(
thousand units)  
activities as a result of lockdowns accompanying the spread of COVID-19. Suzuki’s  
sales also totaled 1,323,000 units, a decrease of 8% year on year. Going forward, it will  
be necessary to pay close attention to the impact of soaring raw material prices and  
the tightening of regulations on fuel efficiency, exhaust gas emissions, and safety.  
At the same time, in our sales activities we will need to respond to changes in  
customer preferences and purchasing habits due to the advent of the new normal in  
recent times.  
1,436  
22  
1
,323  
118  
3
1
0
4
LCV  
Vans  
1
05  
235  
2
29  
UV  
25  
Midsize  
2
. Suzuki’s Market Advantage and Strategies  
7
2
88  
48  
720  
Compact  
Currently, we are further strengthening our new vehicle sales network (3,120 locations  
as of March 31, 2021) and service network (4,044 locations as of March 31, 2021),  
which are the source of Suzuki’s strength, and building an online customer support  
system. Based on more than 40 years of experience leading the Indian market, we are  
also working to swiftly identify market needs and actively introduce CASE (Connected,  
Autonomous, Shared & Services, Electric) and other new technologies to provide new  
value to our customers.  
226  
Mini  
[Others] ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
(FY)  
2019  
2020  
Oceania  
Middle East  
Overall market sales in FY2020 decreased by 9% to  
Overall market sales in the Middle East (excluding Iran)  
in FY2020 decreased 24% year on year to 934,000 units,  
reflecting the impact of the COVID-19 pandemic. In  
comparison, Suzuki’s sales decreased only slightly, falling 7%  
year on year to 11,000 units, thanks to an increase in sales  
in the UAE and Qatar from the previous fiscal year.  
Section  
Section  
1
,076,000 units, reflecting decreases in both Australia and  
New Zealand due to the impact of the COVID-19 pandemic.  
Suzuki’s market share increased from 1.9% to 2.1%, despite a  
minor year-on-year decrease in sales of 2% to 23,000 units.  
0
3
03  
ASEAN] ・  
[
ASEAN  
1
. Market Trends and Business Environment  
full year comparison: from April to March  
New car sales in the ASEAN market in FY2020 contracted by 26% year on year to  
-
48 thousand units (-27.1%)  
Latin America  
2
,598,000 units. In our primary market of Indonesia, the decline was particularly  
pronounced due to the impact of the COVID-19 pandemic, decreasing 46% year on year.  
Suzuki’s sales in ASEAN countries decreased by 26% from the previous fiscal year to  
Overall market sales in FY2020 decreased by 26% to  
4,059,000 units. Sales decreased year on year in many  
markets, including the major markets of Brazil and Mexico,  
due to the impact of COVID-19. Suzuki’s sales in Latin  
America decreased by 23% year on year to 84,000 units.  
Although sales were down in comparison with the previous  
fiscal year, Suzuki increased its market share from 2.0% to  
Africa  
(thousand units)  
1
78  
Overall market sales in FY2020 decreased by 14% to  
1,030,000 units year on year, attributable to the impact of  
COVID-19. On the other hand, Suzuki’s sales increased by  
31% over the previous fiscal year to 40,000 units due to the  
contribution of sales in South Africa, which posted record  
sales for the fourth consecutive fiscal year.  
1
2
1
33,000 units, with a 5.1% market share, despite bolstering our online sales activities.  
1
4
2
. Suzuki’s Market Advantage and Strategies  
23  
130  
As sales activities continue to be restricted in each country owing to the spread of  
COVID-19, we will aim to expand sales of the Indonesian-produced Carry to small-lot  
delivery business operators in response to the expansion of the e-commerce business  
in addition to further bolstering our online sales activities.  
1
6
Vietnam  
Myanmar  
Philippines  
25  
7
16  
2
.1% and maintained the top market share in Bolivia and  
2
6
4
Thailand  
Barbados.  
Additionally, in consideration of the electrification policies being advanced by  
governments such as Indonesia and Thailand, we will seek to establish a supply system  
for mild hybrid vehicles to ASEAN countries as a first step.  
105  
6
Indonesia  
FY2020 Topics  
(
FY)  
2
019  
2020  
[
July]  
[November]  
*
ASEANTotal of 5 countries (Indonesia, Thailand,  
the Philippines, Myanmar and Vietnam)  
Expanded mutual supply of completed vehicles with Toyota  
As part of the business alliance between Toyota Motor  
Corporation and Suzuki, we have been expanding the mutual  
supply of completed vehicles since FY2020.  
We started supply of the compact passenger car Baleno  
(Toyota name: Glanza), produced by Maruti Suzuki, a  
subsidiary in India, and supplied to Toyota’s domestic market  
in India from 2019, to the African market from July 2020  
Launched the all-new compact passenger car SOLIO and SOLIO BANDIT  
SOLIO and SOLIO BANDIT both have compact and easy-  
to-handle bodies with large interior space, sliding doors on  
both sides of the rear seats and walk-throughs on the front,  
back, left and right. They are compact height wagons with  
excellent usability with layouts that make it easy to get on  
and off.  
In this makeover, while maintaining good maneuverability,  
the luggage compartment space has been expanded in  
addition to creating large seating spaces by expanding the  
body size. We have further evolved the preventative safety  
technologies of Suzuki Safety Support; for example, these  
cars are the first in Suzuki compact cars to use a colored  
heads-up display that shows information necessary for  
driving, in an easy-to-read manner.  
Europe] ・  
[
Europe  
1
. Market Trends and Business Environment  
full year comparison: from April to March  
Looking at market trends and the business environment in Europe, new car sales  
in FY2020 decreased by 15% year on year to 14,560,000 units, given temporary  
suspensions and restrictions on production and sales activities due to the spread of  
COVID-19. Although Suzuki proactively carried out sales activities such as online sales  
and digital marketing while instituting COVID-19 protocols, the lockdowns that took  
place from January to March 2021 resulted in a decrease in sales of 21% from the  
previous fiscal year to 206,000 units.  
-
56 thousand units (-21.5%)  
(thousand units)  
(
Toyota name: Starlet). In addition, we have expanded our  
2
62  
selection of models of the compact SUV Vitara Brezza (Toyota  
name: Urban Cruiser), starting its supply to the domestic  
market in India from October 2020 and to the African market  
from January 2021.  
Furthermore, in Europe, Suzuki accepted the supply of  
vehicles from Toyota and started sale of the SUV Suzuki  
Across (Toyota name: RAV4) from September 2020, and the  
station wagon Suzuki Swace (Toyota name: Corolla Touring)  
from November 2020.  
206  
1
27  
2
. Suzuki’s Market Advantage and Strategies  
In the medium to long term, we expect CO₂ and exhaust gas emissions regulations  
to become more stringent amid society’s shift toward carbon neutrality. In response,  
Suzuki has begun switching all of its passenger cars to hybrids, preparing for the  
introduction of EV models by 2025 and enhancing carbon neutrality initiatives in its  
production structures and sales networks.  
100  
Others  
7
2
9
5
8
6
Spain  
UK  
5
1
7
3
21  
Germany  
2
3
24  
France  
38  
Italy  
(FY)  
2019  
2020  
[
Solio ]  
[ Solio BANDIT ]  
Integrated Report 2021  
Integrated Report 2021  
26  
2
5
Market Summary and Suzuki's Business Overview  
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
[
Japan]  
Business Overview [Motorcycle Business]  
Japan  
1
. Market Trends and Business Environment  
Overall market sales in Japan in FY2020 increased by 5% to 375,000 units year on year. Suzuki’s  
overall sales also increased by 5% to 51,000 units year on year. This was due to a 13% year-on-year  
increase in sales of models with engine displacements of 126cm and higher and a 36% increase  
in sales of light motorcycles, including the newly launched GIXXER 250, despite a slump in sales  
of models with engine displacements of 50cm due to a decline in customer demand for models  
with engine displacements up to 125cm . As the COVID-19 pandemic prompted consumers to avoid  
the three Cs (closed spaces, crowded places, and close-contact settings), motorcycles were re-  
evaluated as a mode of transport for commuting and daily mobility as well as for leisure purposes.  
full year comparison: from April to March  
+
2 thousand units (+4.5%)  
Business Policy  
3
Marine Business  
(thousand units)  
In the motorcycle business, we will aim to achieve sales  
of 2 million units and an operating income margin of 5% or  
more, as set forth in our mid-term management plan, by  
building a universal platform and a diverse, attractive lineup.  
Automobile  
Business  
5
1
Motorcycles  
Business  
49  
6
3
3
5
251cm ~  
126250cm  
3
Sales  
3
1
1
Composition Ratio  
8
6.5%  
2
. Suzuki’s Market Advantage and Strategies  
2
1
0
5
3
2
3
51125cm  
Main products  
3
In addition to catering to the growing demand for models with engine displacements of 126cm  
and higher and light motorcycles, we will aim to expand our market share by boosting sales of large  
displacement models. There is growing demand in these categories as motorcycles have been re-  
evaluated by consumers as a mode of transport for commuting and daily mobility to avoid the three  
Cs during the COVID-19 pandemic as well as for leisure purposes. Suzuki will aim to expand its  
market share by increasing sales of large displacement models in addition to models with engine  
Motorcycles, ATV  
3
12  
50cm  
Operating results for FY2020  
2019  
2020  
(FY)  
Operating results of Motorcycles  
business  
2.6  
3
Net sales decreased by ¥36.1 billion (14.9%) to ¥206.5 billion  
year-on-year owing to decrease in sales during the sales  
season of large motorcycles in April-June period, and the  
impact of decrease in sales of small motorcycles in markets  
including India and ASEAN. Operating profit increased by ¥1.9  
billion to ¥2.6 billion year-on-year mainly owing to decrease  
in expenses through improvement of business quality.  
(Billion yen)  
displacements of 126cm and higher and light motorcycles.  
Operating income  
Margin  
Section  
Section  
India] ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
[
India  
0
3
03  
0
.7  
1
. Market Trends and Business Environment  
full year comparison: from April to March  
1
.2%  
Overall market sales of motorcycles in India in FY2020 decreased by 13% year on year  
to 15,119,000 units. With record sales achieved in the second half of the year, Suzuki’s  
sales recovered to 521,000 units (down 24% year on year). Despite lockdowns during  
April and May and delays in the delivery of some parts due to the impact of COVID-19,  
which hindered production from keeping up with the sudden recovery in demand, sales  
improved as a result of monitoring the status of suppliers and seeking to bring back  
production capacity.  
0.3%  
-
164 thousand units (-23.9%)  
2
019  
2020  
(FY)  
(thousand units)  
6
85  
Production Units / Sales Units * Sales units are from Suzuki’s own survey based on external data.  
5
21  
Total overseas motorcycle production (including ATVs) for  
FY2020 decreased by 12.5% to 1,430,000 units year on year.  
Worldwide production, including Japan, also decreased by  
ATVs) in overseas markets decreased by 10.7% year on year to  
1,484,000 units, while total global sales, including Japan, also  
decreased by 10.2% to 1,535,000 units. All markets suffered a  
major impact as a result of the global spread of COVID-19.  
2
. Suzuki’s Market Advantage and Strategies  
We will continue to successively introduce new models and maintain the industry’s top  
market share for 125cm class scooters, which are our key focus, and link this to an  
increase in units sold. With regard to backbone frame type models, we will strengthen  
our sales network by increasing our number of premium stores with exhibition areas  
and expand the sales volume of these models as an additional pillar beside scooters,  
our mainstay product.  
3
647  
1
3.2% to 1,497,000 units. Sales of motorcycles (including  
4
94  
Scooter  
Motorcycle production (ATV included)  
Motorcycle Sales (ATV included)  
(
thousand units)  
(thousand units)  
180  
60  
174  
Others  
57  
Others  
7
98  
Backbone  
692  
38  
2019  
27  
2020  
(
FY)  
6
00  
557  
7
73  
712 668  
Asia (excl. India)  
North America  
7
71  
Asia (excl. India)  
11.6%  
1
1.0%  
ASEAN]・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
[
ASEAN  
1
. Market Trends and Business Environment  
India  
Scooter share  
full year comparison: from April to March  
-110 thousand units (-35.6%)  
3
35  
46  
3
North America  
Japan  
Overall market sales of motorcycles in five ASEAN countries (Indonesia, Thailand,  
Vietnam, the Philippines, and Cambodia) in FY2020 decreased by 33% year on year  
to 8,868,000 units. Indonesia, in particular, suffered a serious impact from COVID-19.  
Suzuki’s total sales in five ASEAN countries decreased by 36% year on year to 199,000  
units, with sales down in all countries except Vietnam. Although market conditions  
were uncertain due to the impact of COVID-19 and there were supply shortages of parts  
from suppliers, subsidiaries and dealers in each country worked to restore sales by  
enhancing their measures to prevent infection and improve hygiene.  
41  
49  
39  
51  
Europe  
9
2019  
5
6
7
Japan  
2
019  
2020  
2020  
(FY)  
2019  
2020  
2019  
2020  
(FY)  
(thousand units)  
India  
Others  
India  
Others  
309  
2
6
Mid-Term Management Plan initiatives  
1
99  
7
Cambodia  
Philippines  
1
83  
2
. Suzuki’s Market Advantage and Strategies  
Motorcycles  
2 million sales units, Secure operating profit of 5% or more  
We will work to expand sales, primarily of scooters and underbone frame type models.  
Given persistent demand for underbone frame type models in addition to a growing  
scooter market, we will step up efforts to offer contactless sales at subsidiaries and  
dealers in each country as a response to COVID-19, while continuing to approach  
customers in anticipation of a recovery in post-COVID-19 demand and linking this to an  
increase in sales.  
1
30  
Commonization of platform  
Attractive and diverse lineup  
Commonization  
23  
19  
2
8
3
Vietnam  
Thailand  
Indonesia  
5
7
11  
Electrification  
• Introduction of EV scooters  
2
(
FY)  
2019  
2020  
*
ASEANTotal of 5 countries (Indonesia, Thailand,  
Vietnam, Philippines and Cambodia)  
Integrated Report 2021  
Integrated Report 2021  
28  
2
7
Europe/North America] ・  
[
Europe  
North America  
1
. Market Trends and Business Environment  
Business Overview [Marine Business]  
full year comparison: from April to March  
full year comparison: from April to March  
Overall market sales of motorcycles in North America in  
FY2020 rose by 20% year on year to 610,000 units due to  
increased consumer attention on motorcycles as a form of  
leisure that enables riders to maintain social distancing during  
the COVID-19 pandemic. Suzuki increased its sales by 25%  
year on year to 30,000 units primarily for off-road motorcycles  
and small displacement models.  
-
3 thousand units (-8.3%)  
+6 thousand units (+24.8%)  
(thousand units)  
(thousand units)  
3
9
Business Policy  
Marine Business  
36  
Automobile  
Business  
The Group will work with the aim of achieving the sales target of  
¥100 billion as set forth in the mid-term management plan under  
the brand slogan “THE ULTIMATE OUTBOARD MOTOR.” We will also  
continue to advance the Suzuki Clean Ocean Project and engage  
in global activities to protect the Earth’s beautiful oceans.  
Motorcycles  
Business  
9
30  
9
Others  
5
Canada  
Sales  
2
4
Composition Ratio  
Overall market sales in Europe also increased by 7% year  
on year to 1,137,000 units. This was attributable to the front-  
loaded increase in demand for Euro4-compliant motorcycles  
toward the end of 2020, in addition to a recovery in sales from  
June onward. Suzuki’s sales recovered to 36,000 units (down  
6
8
4
6
Spain  
4
2.6%  
France  
Main products  
4
4
UK  
4
5
25  
USA  
Outboard Motors  
2
% year on year), boosted by sale of the new DL1050 model.  
Italy  
20  
Both Europe and North America faced uncertain market  
conditions due to the impact of COVID-19. Against a backdrop  
of strong demand, however, we proactively engaged in sales  
activities focused mainly on new models and worked to  
recover sales by strengthening our remote responsiveness  
while improving our brand image.  
10  
Germany  
Operating results for FY2020  
8
Operating results of Marine  
17.1  
Net sales increased by ¥8.9 billion (11.9%) to ¥83.4 billion  
year-on-year, and operating profit increased by ¥3.0 billion  
business (Billion yen)  
1
4.1  
(FY)  
(FY)  
2
019  
2020  
2019  
2020  
Operating income  
Margin  
(
21.1%) to ¥17.1 billion year-on-year owing to growing  
demand for large outboard motors mainly in North America.  
2
0.5%  
18.9%  
Section  
Section  
2
. Suzuki’s Market Advantage and Strategies  
0
3
03  
We will strive to proactively expand sales of large displacement  
models by achieving good results in MotoGP racing, combined  
with the synergistic effects of the introduction of new models.  
By introducing new large displacement models such as the  
Hayabusa and winning both rider and team annual titles in  
MotoGP racing, we will continue to improve our brand image and  
promote sales of large displacement models, primarily sports  
and standard models.  
2019  
2020  
(FY)  
Mid-Term Management Plan initiatives  
China] ・  
[
1
. Market Trends and Business Environment  
Net sales target ¥100 billion  
Overall market sales in China for FY2020 increased by 2%  
year on year to 6,272,000 units. Suzuki’s sales increased  
by 40% year on year to 388,000 units, significantly  
outperforming the overall market growth thanks to an  
increase in sales of 125cm scooters and the 150/250cm  
backbone frame type models.  
3
3
Increase sales of large 4-stroke models (leisure use)  
2 stroke models → 4 stroke (business use)  
Earnings increase  
2
. Suzuki’s Market Advantage and Strategies  
increase sales mainly of 125cm scooters and the 150/250cm3  
backbone frame type models, which are highly sought after by  
the market, while paying attention to other market sales trends.  
3
We will increase our market share by expanding sales mainly  
of 125cm scooters and the 150/250cm backbone frame type  
models. We will further strengthen online sales and aim to  
Comprehensive brand  
recognition  
Promote Clean Ocean Project with customer participation  
3
3
New technologies including electrification  
Integrated vessel controls  
New technologies  
FY2020 Topics  
[
November]  
[February]  
Market Summary and Suzuki’s Business Overview  
2
. Suzuki’s Market Advantage and Strategies  
・・・・・・・・・・・・・・・  
・・・・・・・・・・  
Joan Mir became 2020 MotoGP world champion  
Unveiled the flagship model, the all-new Hayabusa  
In October 2020, we announced the world’s first micro-  
plastic collecting device for outboard motors (to be launched  
in 2022). In addition, we are implementing the Suzuki Clean  
Ocean Project, an initiative that combines continuous waterside  
cleanup activities with the reduction of plastic packaging of  
outboard motors and marine genuine parts, on a global scale.  
By providing a better marine lifestyle while stimulating customer  
empathy for a cleaner environment, we will seek to differentiate  
the Suzuki outboard motor brand from the competition and  
further strengthen our business.  
1
. Market Trends and Business Environment  
Team SUZUKI ECSTAR’s Joan Mir aboard the GSX-RR in the  
MotoGP class became the 2020 world champion. This is the  
first time in 20 years for a Suzuki rider to become champion  
since Kenny Roberts Jr. in 2000.  
Also, with Alex Rins ranking third in this season, the team  
won the first team title as Team SUZUKI ECSTAR, giving  
double crown for Suzuki.  
We have made full-model change of our flagship motorcycle, the  
Hayabusa. Worldwide sales of the all-new Hayabusa has started from  
Europe, subsequently followed by markets including North America and  
Japan.  
The all-new Hayabusa is the third-generation model. Under the product  
concept “Ultimate Sport”, inherited from the very first generation, it has  
further evolved the unique styling design with outstanding aerodynamic  
At the beginning of FY2020, the outboard motor market shrank  
significantly overall due to the global spread of COVID-19. Since  
then, however, boats have been recognized as a leisure activity  
that enables avoidance of the three Cs, and the leisure market  
has expanded rapidly, especially in Europe and North America.  
We have increased our production capacity to keep pace with  
this market expansion, and sales and income increased year on  
year due to sales expansion of large outboard units, primarily in  
North America.  
3
performance and superior riding performance. The 1,340cm in-line  
four engine features ride-by-wire electronic throttle system and revised  
intake and exhaust mechanism for enhanced output and torque in the  
low-to-mid speed range. It meets the Euro5 emission standards (for  
European specification) while maintaining its best performance in the  
highspeed range by pursuing a high level of aerodynamic performance.  
FY2020 Topics  
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
[
June] Unveiled new DF140BG/115BG outboardmotors  
We have unveiled new DF140BG/115BG outboard motors, the first 4-stroke 140/115 horsepower  
outboards in the world* to offer drive-by-wire throttle and shift.  
The DF140BG/115BG have adopted the Suzuki Precision Control, drive-by-wire throttle and shift  
control technology which were installed on Suzuki’s large-sized outboards ranging from 150 to 350  
horsepower before. This control system replaces the conventional mechanical cable with electrical  
wires to realize smooth and secure shifting as well as swift and precise throttle control. Combined  
with the Lean Burn Control System, its fuel efficiency has been enhanced in a wide range of speeds.  
*
The image includes an optinal accesory  
DF115BG  
*Based on Suzuki research as of the end of March 2021.  
Integrated Report 2021  
Integrated Report 2021  
30  
2
9
Mechanisms Supporting Value Creation  
Section  
Efforts for SDGs  
The Suzuki Group supports SDGs and will actively take  
responsibilities in goals that we can contribute in their  
achievements through our business activities.  
Sustainability Policy  
Environmental  
p31-p32  
p33-p36  
p37-p46  
p47-p48  
p49-p53  
Compliance System and Risk Management System p54-p56  
Interview with the Outside Directors  
Risks and Measures  
p57-p58  
p59  
p60  
Social  
0
4
Suzuki contributed to creating jobs in emerging countries,  
through development and penetration of environmentally  
friendly compact cars. Through business activities that take  
advantage of Suzuki's strengths, Suzuki will contribute to  
solve social issues while increasing profits.  
Directors, Auditors and Officers  
Corporate Governance  
Stakeholder Engagement  
*
SDGs (Sustainable Development Goals): adopted by the United Nations in 2015.  
Sustainability Policy  
Through our business  
Structure for promoting sustainability  
At the Executive Committee meetings attended by Representative  
Directors and Directors and Managing Officers concerned, issues,  
policies, and measures concerning sustainable activities are  
discussed. Issues of particular importance are discussed by the  
Board of Directors. Along with the management, the Company as  
a whole, aims to promote viable sustainable activities.  
Following the organizational change in September 2021, we  
established the Sustainability Promotion Department within  
the Corporate Planning Office to promote cross-organizational  
initiatives to respond to social issues, including the SDGs.  
For the natural environment  
For the better life for people  
Reduction in amount of CO₂ emitted  
products and business activities)  
Air conservation  
Water resource  
 Product quality  
(
 Suzuki Safety Support technologies  
 Alliance with Toyota Motor Corporation, CJP collaboration  
Section  
Defining materiality (key issues)  
Following the formulation of the new mid-term management plan, we  
performed a review of the materiality (key issues) specified in 2015 by giving  
consideration to changes in the environment surrounding our business.  
 Resource circulation  
Section  
Biodiversity  
Suzuki Clean Ocean Project  
0
4
04  
Steps in defining materiality  
Step 1  
Step 2  
Identify issues by using as reference various indices specified in the ESG guidelines, such as the GRI Standards and SASB Materiality Map.  
Through strengthening business base  
Check their alignment with the issues specified in the mid-term management plan at the Corporate Planning  
Office and other sustainability-related departments.  
Check their adequacy and completeness by examining their significance from the perspective of stakeholders  
through engagement with ESG investors, environmental NGOs, and ESG rating agencies.  
Step 3  
Issues related to systems and mechanisms  
Human related Issues  
Specify materiality by discussing the adequacy and completeness of the identified issues at the Executive Committee, verify the  
significance of these issues depending on the nature of each, and confirm the appropriate method of disclosure.  
Corporate governance  
Compliance  
●ꢀRespect for human rights  
Step 4  
Step 5  
 Occupational health and safety  
Discuss and approve the materiality at the Board of Directors.  
Health care  
Nurturing of human resources  
Diversity of human resources  
Materiality matrix  
While “focusing on the customer” as stated in our mission  
statement and remaining mindful of how to contribute to society  
and customers by solving issues, we have divided the identified  
materiality (key issues) broadly into two groups: Issues to be solved  
through business and Issues for strengthening business base.  
We will promote our future initiatives by using the newly identified  
and verified materiality as the basis of Suzuki’s sustainability policy.  
We will also review each topic periodically in accordance with  
changes in the surrounding business environment.  
Through our community contribution activities  
Society/Customer  
Traffic safety activities  
Educational supports  
Disaster support activities  
Forest conservation activities  
Other social contribution activities  
Issues to be solved through business  
For the natural environment  
For the better life for people  
Product quality and safety  
Reduction of CO₂ emissions  
Air conservation  
Economical products and services  
Reduction in traffic fatalities  
Sustainable local community  
Water resource  
Resource circulation  
Biodiversity  
Basic policy regarding human rights  
(Initiatives concerning human rights)  
As stated in the“Suzuki Group Code of Conduct”, we believe  
that respect for human rights is the base for all corporate  
activities and thorough efforts are made even in the business  
activities. The Suzuki Group has no intention of taking part  
in any action that would lead to infringement of human  
rights. We will promote respect of human rights with all  
stakeholders.  
Issues for strengthening business base  
 Prohibiting all types of harassments  
 Safe and healthy working environment, and good  
employee relations  
Issues related to systems and mechanisms  
Corporate governance and compliance  
Privacy and data security  
Human related Issues  
Respect for human rights  
Eliminating discrimination in employment  
Prohibiting child labor and forced labor  
Not using conflict minerals causing human rights  
infringement  
Occupational health and safety  
Stable labor/management relations  
Nurturing of human resources  
Diversity of human resources  
Establishing a robust supply chain  
Stable growth of sales and income  
Integrated Report 2021  
Integrated Report 2021  
32  
3
1
<Climate-related risks and opportunities for Suzuki>  
As more stringent regulations, including exhaust gas, CO₂ emissions, and  
fuel efficiency standards, are being adopted as mitigation measures against  
climate change, the resulting increase in development expenses needed  
to comply with these regulations may greatly impact Suzuki’s business  
performance. On the other hand, small cars, which represent a strength  
of Suzuki, require less materials and energy to manufacture and emit less  
CO₂ while in use. We believe that we can create opportunities by leveraging  
such a unique strength of Suzuki and by handling risks appropriately.  
We will continue to hold careful discussions to reduce or avoid risks  
caused by climate change, capture opportunities for the future, and  
increase our competitive edge, and incorporate the outcomes of these  
discussions into our business strategies.  
Environmental  
Response to the TCFD’s recommendations  
In April 2020, Suzuki became a signatory to the Task Force on Climate-  
related Financial Disclosures (TCFD)* in support of its intent. Along with  
promoting information disclosure in a manner easily comprehensible to  
stakeholders, we will work to improve the level of sophistication of our  
scenario analysis and enhance the content of information to be disclosed  
in order to further increase our resilience against climate change.  
List of Suzuki’s climate-related risks and differences in impact by scenario  
Differences in impact  
Key risks (examples of anticipated impact) *Underlined items represent particularly significant risks  
4
°C scenario Below 2°C scenario  
(
1) More stringent CO₂ and fuel efficiency standards for automobiles  
Policies,  
regulations,  
and  
Governance  
(Payment of fines, loss of sales opportunities, etc.)  
No change  
Increase  
Increase  
In April 2001, Suzuki established the Suzuki Environmental Committee  
as the top decision-making body in the environmental management  
system for the entire Group. Meetings by Suzuki Environmental Committee  
are held twice a year to determine our environmental policy and long-  
and mid-term environmental goals, check the progress in the existing  
issues, and discuss urgent problems. The Management Committee and  
the Board of Directors discuss and report on important issues such as  
environmental policy and long- and mid-term environmental targets.  
Transition  
risks  
(2) Implementation or reinforcement of carbon tax and other systems  
(Increase in operating costs, etc.)  
technologies  
No change  
No change  
Increase  
(3) Changes in consumer preference and/or investor behavior  
Reputation  
Chronic  
Acute  
(
Decline in corporate value, etc.)  
4) Rise in the average temperature  
Increase in energy costs, etc.)  
Increase  
Suzuki Group Environmental Organizational Chart  
As of January 2022  
(
(
Environmental Committee Promotion Director (President)  
No change  
No change  
No change  
Person Responsible for Environmental Activity Promotion  
Physical  
risks  
(5) Changes in water resource risk  
(Disruptions in the supply chain, increase in production costs, etc.)  
Increase  
Section  
Section  
Secretariat (Environment Group, Vehicle Regulations and Certification Dept.)  
(
6) More frequent and intensifying natural disasters  
0
4
04  
(
Offices sustaining disaster damage, suspension of business activities, etc.)  
Increase  
Details of particularly significant risks, creation of opportunities, and status of Suzuki’s response  
Risks  
Opportunities  
Status of Suzuki’s response  
Loss of market share due to being  
slow in adopting carbon neutral  
Maintaining and reinforcing  
Intensively developing electrification  
technologies, increasing the number  
of models equipped with a hybrid  
system, and promoting development  
of mini and compact EVs  
competitiveness and enhancing  
(
1)  
(
electrification and other) technologies  
corporate value through small cars that  
emit less CO₂ throughout their life cycle  
Capturing sales opportunities by developing  
electrified vehicles at affordable prices  
Contributing to sustainable economic  
development by leading electrification  
in India and emerging countries  
More  
and making response in terms of costs  
Increase in investment in development  
of carbon neutral technologies  
stringent  
CO₂ and fuel  
efficiency  
standards for  
automobiles  
Promoting electrification in India  
I
ncrease in investment in production facilities  
(releasing electrified vehicles,  
investing in a battery plant, etc.)  
 Deepening alliance with Toyota  
(
batteries, etc.) for carbon neutral technologies  
Payment of fines and loss of sales opportunities  
due to regulatory non-conformance  
Motor Corporation  
*
Some non-manufacturing  
subsidiaries are omitted.  
Increase in investment in production  
facilities that implement carbon  
neutral technologies  
Increase in operating costs due  
to carbon tax, emissions trading,  
carbon border adjustment  
mechanism, etc.  
Extending energy-saving technologies  Promoting ongoing CO reduction  
(
2)  
that leverage the benefits of “Sho-  
Sho-Kei-Tan-Bi” to Group companies  
and business partners  
measures  
Implementation  
or reinforcement  
of carbon tax  
and other  
 Creating carbon neutral energy  
Climate-related risks and opportunities, scenario analysis  
Contributing to sustainable economic  
development by leading the use of renewable  
energy in India and emerging countries  
Suzuki has been identifying business risks and opportunities to  
promote business activities in a sustainable manner. Since the  
impact of climate change, in particular, is intrinsically uncertain,  
we believe that it is crucial to assess degrees of its impact on  
risks and opportunities from a broader future perspective and  
make appropriate response.  
scenarios. One is the “4°C scenario” in which climate change  
causes marked physical effects, and the other is the “below 2°C  
scenario” in which mitigation measures are being implemented at  
an accelerated pace toward the realization of the Paris Agreement.  
In assuming these scenarios, we have referred to externally  
developed scenarios that are based on the scientific knowledge  
of the International Energy Agency (IEA), Intergovernmental Panel  
on Climate Change (IPCC), and other organizations.  
systems  
Sales of automobiles  
equipped with hybrid  
system (1,000 units)  
2
3.9%  
Based on this recognition, we have evaluated differences in the  
impact of climate change on risks and opportunities by using two  
Others  
Europe  
India  
Ratio of hybrid vehicles to total sales  
6
4
2
0
.0  
.0  
.0  
.0  
Japan  
4
°C scenario without mitigation  
17.1%  
1
6.2%  
Model simulation result for the past period  
RCP2.6  
RCP8.5  
Climate change causing a large impact  
615  
*Hybrids include mild hybrid, S-Ene Charge,  
and SHVS.  
*Hybrid sales in Others are units exported  
from Japan and India.  
14.3%  
5
1
3.3%  
539  
Considerably stricter regulations than current ones not adopted  
Intensifying natural disasters (e.g., torrential rains and heat waves)  
A rise of 3.2–5.4°C from pre-industrial temperatures  
2
27  
489  
154  
461  
3
3
1
41  
2
127  
389  
2
5
85  
99  
118  
1
85  
Below 2°C scenario with stringent mitigation  
New or reinforced policies causing a large impact  
3
82  
350  
348  
338  
2
87  
Stricter regulations adopted at an accelerated pace  
Severity of natural disasters unchanged  
A rise of 0.9–2.3°C from pre-industrial temperatures  
2.0  
1
950  
2000  
2050  
2100  
Year)  
(FY)  
2
016  
2017  
2018  
2019  
2020  
(
Source: IPCC AR5 WG1 SPM Fig. SPM. 7(a)  
Integrated Report 2021  
Integrated Report 2021  
34  
3
3
Suzuki Environmental Vision 2050 - Smaller, Fewer, Lighter, Shorter, Neater –  
Environmental plan  
Smaller, fewer, lighter, shorter, and neater”: these are the  
Suzuki Environmental Plan 2020  
Plan  
Plan  
Do  
Suzuki Environmental Vision 2050  
words which Suzuki has been holding since the early 1990s  
to express the base of manufacturing.  
While maximizing the value offered to customers, these  
words are meant to make things smaller with fewer  
resources, with lighter weight, in shorter time and distance,  
and neater as much as possible.  
We believe that this “smaller, fewer, lighter, shorter, and  
neater” concept applies to the initiatives toward tackling  
global environmental issues including climate change, water  
shortage, and resource depletion.  
In order to hand over the beautiful earth and affluent society  
to the next generations, Suzuki had established and been  
striving to accomplish “Suzuki Environmental Plan 2015” for  
environmental conservation activities from FY2012 to FY2015  
based on “Suzuki Global Environment Charter”. We then  
established “Suzuki Environmental Plan 2020” for continuous  
environmental conservation activities from FY2016 to FY2020  
to clearly present the direction and actions of Suzuki’s  
business operations in relation to environment.  
-
Smaller, Fewer, Lighter, Shorter, Neater –  
Do  
Check  
Action  
Check  
Action  
On the occasion of the Company’s 100th anniversary, we  
have set the Suzuki Environmental Vision 2050 as a compass  
toward 2050, in order to “contribute to the society and  
become a company loved and trusted throughout the world”  
for the next 100 years.  
Based on the “smaller, fewer, lighter, shorter, and neater”  
concept, Suzuki will aim to realize our ideal future which  
makes environmental impact from our business activities  
smaller and fewer, makes environmental load lighter,  
shortens the time to tackle various environmental issues,  
and keeps the earth bountiful and beautiful.  
As we reached the final year of the Suzuki Environmental  
Plan 2020, we conducted a comprehensive evaluation of our  
activities. We were able to achieve most of the plan’s targets,  
even though some were unachievable due mainly to a  
decline in production resulting from the COVID-19 pandemic.  
We will seek further improvement for items we have  
achieved and carefully review and reflect on those we have  
not. Toward the achievement of the new targets specified in  
the Suzuki Environmental Vision 2050 and Milestone 2030,  
we will carry out operations management and continuous  
improvement through the PDCA* cycle and promote business  
activities in a way to reduce environmental impact.  
*
PDCA is a way of making initiatives in a cycle of Plan, Do, Check, and Action. It not only  
covers planning and doing, but also checking and making actions, thereby enabling to  
make initiatives by constantly improving through feeding back effects and reflections.  
Suzuki Environmental Plan 2025  
Section  
Section  
Following the previous Suzuki Environmental Plan 2020, we formulated  
a new plan, the Suzuki Environmental Plan 2025, which represents our  
environmental conservation initiatives over the five years to 2025.  
The Suzuki Environmental Plan 2025 is an effort toward achieving the  
Suzuki Environmental Vision 2050 and Milestone 2030, which were  
formulated in 2020, and is designed to promote initiatives under the  
four themes of climate change, air conservation, water resources, and  
resource circulation. The progress concerning the Suzuki Environmental  
Plan 2025 and enhancement of related initiatives will be reported in  
our Sustainability Report in FY2022 onward.  
0
4
04  
Theme  
Suzuki Environmental Vision 2050  
Milestone 2030  
Reduce CO₂ emitted from new  
automobiles by 90% in Well-to-Wheel  
base compared to FY2010 by 2050  
CO₂ emitted  
from products  
Reduce CO₂ emitted from new automobiles by 40% in Well-  
to-Wheel base compared to FY2010 by 2030  
Climate change  
 Reducing CO₂ emissions amount in use of products  
Climate  
change  
CO₂ emitted  
from business  
activities  
 Reduce CO₂ from business activities by  
80% in base unit per sales unit compared  
to FY2016 by 2050  
Reduce CO₂ from business activities by 45% in base unit per  
sales unit compared to FY2016 by 2030  
Object  
Automobiles  
Base year  
Target (FY2025)  
Reduce by 30%  
Reduce by 15%  
Reduce by 15%  
By 2030:  
Motorcycles  
FY2010  
-
Reduce use of fossil fuel in business activities and expand  
use of renewable energies  
- Contribute in improving air-pollution in each country/region  
by promoting development of clean products  
Reduce volatile organic compounds (VOC) from  
manufacturing and products  
Outboard motors  
Minimize air-polluting substances emitted  
from business activities and products by  
050  
Reducing CO₂ emissions from business activities  
Reducing CO₂ emissions in production  
Air conservation  
Water resource  
2
-
Object  
Base year  
FY2016  
Target (FY2025)  
Reduce by 25%  
CO₂ emission per production  
Realize use of sustainable water  
resources through minimizing load on  
water environment by 2050  
 Implement reduction of water withdrawal and purification  
of discharged water at all manufacturing sites through  
specifying water risks surrounding Suzuki by 2030  
Reducing CO₂ emissions in development, sales, and other activities  
Proactively promote energy-saving activities toward achieving carbon neutrality, including introduction of energy-saving equipment and solar panels  
Reducing CO₂ emissions in logistics and other activities  
By 2030:  
Improve transportation efficiency by revising transportation routes and packing methods  
Introduce eco-driving support equipment and improve fuel efficiency of transportation vehicles  
Promote the use of transportation by rail  
Promote reduction, recycle, and proper  
treatment of wastes from manufacturing  
activities and products through globally  
expanding recycling technologies and  
systems developed in Japan by 2050  
- Globally expand automobile recycling system  
- Promote recycling, rebuilding, and reusing of secondary  
(rechargeable) batteries used for propulsion of electric  
vehicles  
Mitigate waste discharge amount at global manufacturing sites  
Reduce plastic packaging materials  
Resource circulation  
Reduce CO₂ emissions from Suzuki’s entire transportation activities in Japan  
-
-
Object  
CO₂ emission per sales  
Base year  
FY2016  
Target (FY2025)  
Reduce by 9%  
Please refer to the Sustainability Report for other targets and initiatives related to air conservation, water resources, and resource circulation.  
Overall image of Suzuki’s environmental strategy  
Back casting  
Suzuki has formulated the Suzuki Environmental Plan  
every five years to promote environmental initiatives  
and ensure continuous improvement  
Disclosure of GHG emissions occurred in the entire value chain  
Back casting  
The amount of CO₂ emissions generated through the entire value  
chain during FY2020 stood at 56.60 million tons, of which the emissions  
falling under Scope 3 (other indirect emissions than those classified into  
Scope 2) were 55.56 million tons that include CO₂ emissions classified  
into “Category 11 (Use of products sold by Suzuki)” accounting for as  
much as 81.1% of the total emissions through the overall value chain.  
Milestone  
2030  
Environmental  
Vision  
through the plan-do-check-action (PDCA)  
cycle.  
Toward achieving the Suzuki Environmental  
Vision 2050 and Milestone 2030, we  
will continue to promote our initiatives  
by setting short-term targets through  
backcasting.  
Forecasting  
Environmental Plan  
2050  
2025  
Environmental Plan  
Unit  
FY2016  
7,188  
FY2017  
7,810  
FY2018  
8,765  
FY2019  
7,177  
FY2020  
5,660  
(next plan)  
2020  
GHG emissions  
occurred in the entire  
value chain  
(
current plan)  
Scope1  
Scope2  
Scope3  
61  
50  
7,077  
65  
55  
7,690  
62  
56  
8,647  
53  
62  
7,062  
38  
66  
5,556  
10,000t-CO₂  
Integrated Report 2021  
Integrated Report 2021  
36  
3
5
Safety  
Social  
Suzuki reinforces “efforts for safety technologies” and actively improves the safety so that every single person including  
pedestrian and bicycle, motorcycle, and automobile can co-exist in a safe mobility society with each other.  
Product Quality  
As a manufacturer, Suzuki has been taking on the challenge of developing new technologies. No matter how good a  
technology is, however, it will not be recognized by customers as a product unless it is of good quality and an affordable  
price. Suzuki’s business is viable only when customers buy and use its products to their satisfaction. We therefore work to  
create high-quality, valuable products at an affordable price from the customer’s point of view.  
Suzuki Safety Support  
Suzuki Safety Support was born from our wish to have  
everyone enjoy their cars safely.  
In order to prevent accident and secure occupant’s safety  
in case of an accident, we will make our utmost effort to  
minimize even near-miss accidents through various driving-  
support technologies.  
Production of high quality  
In its Mid-Term Management Plan (April  
Drawings Market  
Production  
Inspection  
2
021 to March 2026) “Sho-Sho-Kei-Tan-  
 Products installed with Suzuki Safety Support  
(As of September 2021)  
Bi,” Suzuki has set “maintaining high  
quality” as one of three priority issues and  
has been taking measures accordingly.  
Prompt investigation and countermeasures  
(
Early detection and countermeasures)  
Installed model  
(
“Sho-Sho-Kei-Tan-Bi” is an abbreviation  
of Japanese terms meaning “smaller,”  
fewer,” “lighter,” “shorter,” and “neater.”)  
Not to miss a single defect  
WagonR Smile  
Spacia  
Hustler  
Swift  
Solio  
Escudo  
Al management of market quality information  
Automatic acquisition of vehicle data  
Section  
Section  
We will work, focused on customer, to  
create products of high quality, value-  
packed products at affordable price. In  
addition, we will strive to prevent the  
occurrence, early detection, and outflow of  
quality problems by promptly investigating  
the causes and taking countermeasures,  
production with reduced variants, and  
expanded traceability management.  
Collision-mitigation  
braking  
Dual Camera  
Dual Camera  
Dual Camera  
Dual Sensor  
Dual Camera  
Dual Sensor  
0
4
04  
Brake Support Brake Support Brake Support Brake Support Brake Support Brake Support  
Production with less variants  
Prevention of occurrence)  
Expand traceability management  
Back-up Brake  
Support  
(
(Prevention of outflow)  
Unintended Start  
Prevention Function  
Front/ Rear  
Front/ Rear  
Front/ Rear  
Front/ Rear  
Front/ Rear  
Front/ Rear  
Human resources development  
Lane Departure  
Prevention Function  
Lane Departure  
Warning Function  
Quality management system  
Weaving Warning  
Function  
Suzuki Group has adopted the international standard  
ISO9001 as its quality-management system. In addition to  
As a result, the ratio of production at plants certified by  
ISO9001 against the entire global production of automobiles  
in the Suzuki Group in FY2020 (2,651,000 vehicles) reached  
approximately 99.3%. We will promote quality management  
in the entire Suzuki Group, and continue to make efforts to  
realize quality improvement.  
5
plants in Japan, major overseas plants in India, Indonesia,  
(
Follows at  
(Follows at  
safe distance  
between  
(Follows at  
safe distance  
between  
(Follows at  
safe distance  
between  
(Follows at  
safe distance  
between  
Thailand, Hungary, etc., have also adopted the ISO9001.  
Suzuki Philippines Inc., which is a subsidiary for production  
of motorcycles, also acquired the certificate in FY2020.  
Adaptive Cruise  
Control  
safe distance  
between  
vehicles in all  
speed range)  
vehicles in all  
speed range)  
vehicles in all  
speed range)  
vehicles in all  
speed range)  
vehicles in all  
speed range)  
Acquisition of ISO9001 Series Certification by Major Manufacturing Bases  
Road Sign  
Recognition  
Function  
Country  
Plant  
Suzuki Motor Corporation: Kosai Plant  
Osuka Plant  
Country  
Thailand  
Plant  
1
2
3
4
5
6
7
8
9
11  
12  
Suzuki Motor (Thailand) Co., Ltd.  
Thai Suzuki Motor Co., Ltd.  
Head-up Display  
High Beam Assist  
Japan  
Sagara Plant  
13 Vietnam Vietnam Suzuki Corp.  
14 Philippines Suzuki Philippines Inc.  
15 Hungary Magyar Suzuki Corporation  
Iwata Plant  
Hamamatsu Plant  
Preceding car  
Departure Announce  
Function  
Maruti Suzuki India Limited  
Suzuki Motor Gujarat Private Limited  
Suzuki Motorcycle India Private Limited  
16  
U.S.A.  
Suzuki Manufacturing of America Corp.  
India  
17 Colombia Suzuki Motor de Colombia S.A.  
18  
19  
20  
Jinan Qingqi Suzuki Motorcycle Co., Ltd.  
Changzhou Haojue Suzuki Motorcycle Co., Ltd.  
Blind Spot Monitor  
China  
Pakistan Pakistan Pak Suzuki Motor Co., Ltd.  
0 Indonesia PT. Suzuki Indomobil Motor  
1
Taiwan Tai Ling Motor Co., Ltd.  
Rear Cross Traffic  
Alert  
Camera for all-  
direction monitor  
*
Each system functions under certain condition. For detail, please check their instructions.  
*Systems vary depending on model, variant, and specification. For detail, please refer to each model’s catalogue.  
Integrated Report 2021  
Integrated Report 2021  
38  
3
7
Health management  
Human Resources  
Health Declaration  
Under the mission statement “Develop products of superior value by focusing on the customer”, Suzuki takes actions  
to accomplish the mission that our every single employee thinks and acts by themselves and provides customers with  
products that will enrich their life.  
We give the first priority to assurance of stable employment. Also, we try to improve work conditions in order to build a healthy and  
better working environment. Employees mutually help each other and try to be a person who can contribute to the society with the  
spirit of “Team Suzuki”, and the management and employees band together and build a refreshing and innovative company.  
In addition, we strive to create systems and environments, focusing on the following points, in order to cultivate the  
corporate climate that employees go for a big future with motivation and ambition.  
The Suzuki Group will aim toward making an open working environment where all  
employees can work happily and with enthusiasm by helping each other. To promote  
the safety and health of all employees, who are tasked with daily corporate activities,  
the Company will take on health initiatives as “Team Suzuki”.  
 Promotion structure  
Headed by the Representative Director and President, the Human Resources  
Department take the lead in promoting employee health. Accordingly, the  
department will proactively take opinions from experts, including health-  
promoting industrial physicians, public health nurses, and nurses, and carry out  
activities through labor-management cooperation.  
Create a system that fairly evaluates  
Create a safe and healthy workplace  
for our employees  
Create good and stable relationship  
between employer and employees  
and supports human resources who  
challenge higher goal  
 Focused initiatives  
1
. Creating a working environment where employees stay healthy at work: Early detection, early treatment  
The Company has been making efforts in early detection and early treatment by calling for periodical health checks  
and the 100% achievement of thorough examinations. The Company will work toward maintaining and enhancing  
the working environment by preventing lifestyle-related diseases while employees are still young.  
Efforts for safety, health and traffic safety  
2
. Improving mental health  
Safety and health  
In addition to conducting stress checks, the Company is proactively making efforts in treating employees’ mental  
health after stress checks to realize a better working environment.  
Suzuki is promoting the safety and health management activities through our basic safety concept.  
3
. Undertaking efforts toward realizing a mentally and physically healthy body  
The Company will address health promotion issues so that employees can proactively do so by aiming to create  
opportunities for developing exercise habits for a healthy body.  
Basic Safety Concept  
Section  
Section  
Make safety as first priority. (Safety First)  
The basis of corporate activities is “people”.  
The first priority must be always given to safety that protects “people”.  
0
4
04  
4. Raising health literacy  
In order to encourage employees to maintain their health in their daily lives, the Company will make its utmost  
efforts to raise the health literacy of employees and their families.  
All accidents are preventable.  
Representative Director and President Toshihiro Suzuki  
Managers must lead the workplace, having the strong belief “all labor accidents can be prevented”.  
Safety is everyone’s responsibility.  
While the corporate conducts what they should do, every single person must take responsible actions to  
protect themselves.  
Health Indicators  
Category  
FY2019  
00.0%  
FY2020  
100.0%  
Target  
100%  
Let’s make the culture where everyone follows the rules and mutually warns each other in the workplace.  
Percentage of employees who received regular  
health checks  
1
Percentage of employees who underwent a thorough  
examination after a regular health checkup  
Safety and health control system  
 Risk assessment activities  
75.2%  
74.2%  
100%  
The “Central Safety and Health Committee” to which representatives from  
offices and labor unions attend is held twice a year to determine basic  
polices related to corporate “work safety”, “labor health” and “traffic safety”.  
In addition, the Central Safety and Health Committee conducts the central  
safety patrol once a year to raise safety awareness within the company  
through cross-functional safety activities by inter-department crosschecks.  
The Departmental offices and plants and Health Committee is established at  
each office and constantly conducts activities related to safety and health  
based on the policy of the Central Safety and Health Committee.  
Suzuki implements “risk assessment” mainly for prevention  
of risks as safety prefetch activities. Through these activities,  
we try to improve safety by identifying potential risks in  
operations and promoting countermeasures to prevent them.  
We have introduced risk assessment for the close call cases  
in 2001 and have been working on risk assessment in regular  
operations since 2013.  
Specific health guidance implementation rate  
Stress test response rate  
38.1%  
95.5%  
27.9%  
47.1%  
95.6%  
26.6%  
55%  
100%  
Smoking rate  
22% or less by 2026  
Initiatives to combat COVID-19 (examples)  
Established an in-house COVID-19 response headquarters  
Conducted workplace vaccinations for COVID-19  
Established a code of conduct to prevent and limit the  
spread of COVID-19 within the company  
Conducted online interviews and health guidance  
Installed hand sanitizer for hand disinfection and alcohol  
for wiping surfaces at each workplace  
Trends in accident frequency rate  
Conducted workplace patrols to measure CO₂ concentration  
at each workplace and encouraged ventilation  
Made cloth masks and distributed them to employees  
Average of manufacturing industry  
Average of transportation equipment manufacturing industry  
Regularly educated employees about precautions in the  
workplace and in private to prevent infection  
Created and utilized an app that can record behavior  
history and physical condition management  
Suzuki  
1
1
1
0
0
0
0
.40  
1
.20  
1.20  
1.21  
.20 1.15  
1
.02  
.00  
.80  
.60  
0
0
.54  
.26  
0
0
.50  
.03  
0.48  
0
0
.43  
.21  
0
.39  
.40  
.20 0.15  
0
.08  
0
Safety education at overseas plant  
Workplace vaccination  
2
016  
2017  
2018  
2019  
2020 (FY)  
Integrated Report 2021  
Integrated Report 2021  
40  
3
9
Secure and comfortable working environment  
Efforts for career advancement  
Diversity (varieties of human resources)  
Suzuki believes that setting high goals is an excellent way to grow  
one’s self and that such trial itself is the DNA of Suzuki. In order to  
cope with rapid changes in the market environment, every single  
employee must set higher goals and strive to acquire higher technical  
capabilities. Suzuki implements the rich human resource development  
program that supports such individual challenging spirit.  
FY2016 FY2017 FY2018 FY2019 FY2020  
13,603 13,711 13,808 13,932 14,220  
The Suzuki Group Code of Conduct, which applies to all  
those working in the Suzuki Group, addresses to make  
a workplace that does not have any discrimination or  
harassment due to gender, age, nationality, race, religion,  
belief, etc. Variety of human resources regardless of gender,  
age and nationality are active in various departments.  
Male  
Employees Female  
Total  
1,535  
1,558  
1,623  
1,714  
1,853  
15,138 15,269 15,431 15,646 16,073  
Goal Challenge System  
Male  
4,162  
70  
4,243  
90  
4,339  
98  
4,403  
115  
4,577  
133  
Of which  
Suzuki believes that it is an excellent way to improve one’s self by  
not simply waiting for instructions from the supervisor but voluntarily  
setting and striving for the goal in terms of accomplishment of the  
work. Our Goal Challenge System is introduced to allow employees to  
set and achieve higher goals. In this system, employees confer with  
their supervisors every half period and set specific goals to be achieved  
over the course of six months. Through this process, employees can  
clarify their own goals and improve motivation toward them. In addition,  
their supervisors can appropriately evaluate their goal attainment levels  
and recognize the training points required to further improve their  
capabilities.  
with job  
titles  
Female  
Total  
We will maintain and improve our working environment so  
that a wide variety of human resources can work actively.  
4,232  
1,004  
10  
4,333  
1,037  
12  
4,437  
1,066  
14  
4,518  
1,121  
19  
4,710  
1,185  
19  
Suzuki’s personnel system places greater emphasis on occupational  
ability than seniority. Intended to develop professional human resources  
who will lead Suzuki’s further growth, it is based on an objective and  
fair personnel evaluation system according to types of work, roles,  
responsibilities and results of individual employees. The performance-  
based personnel system and the Goal Challenge System motivate  
employees’ intentions to step up each rung of the corporate ladder.  
Male  
Actions to promote participation by women  
Of which  
managers  
Female  
Total  
In order to further realize workplace where women can  
demonstrate their abilities and work successfully from FY2020,  
the Company will raise “increase in number of female employees  
with job titles” and “promotion to take paid holiday” for building  
better working environment as our issues. Based on these  
issues, the Company will target to “triple the number of female  
employees with job titles compared to FY2015 in 2025” as  
well as to “improve rate of paid holiday taken by all employees  
including managers by 10% compared to FY2018 in 2025”.  
1,014  
1,049  
1,080  
1,140  
1,204  
Employees rate of  
people with disabilities  
2.04% 2.02% 2.14% 2.20% 2.23%  
Male  
674  
120  
794  
523  
62  
541  
101  
642  
396  
60  
445  
118  
563  
396  
79  
569  
139  
708  
413  
81  
651  
168  
819  
474  
103  
577  
New  
employment  
Female  
Self-assessment system  
Total  
This system is to grant employees with opportunities to review  
their work and capabilities once a year, reconfirm their own  
strength and weakness, and lead them to further improvement  
in capabilities. In addition, they can clarify jobs and departments  
that they want to try as the career plan, and submit it to  
their supervisors and the Human Resources Department. The  
submitted contents are effectively utilized as the basic data for  
development and optimal assignment of human resources.  
Male  
Of which  
Specifically, the Company will systematically conduct initiatives  
including “education for promoting understanding of work and  
family balancing for young employees and employees with job  
titles”, “gathering of employees taking childcare leave”, “opening  
website to provide information regarding work and family  
balancing”, and “clarifying the situation of paid holiday taken.  
college  
Female  
Total  
graduates  
Section  
585  
456  
475  
494  
Section  
0
4
Turnover rate  
3.80% 4.20% 3.90% 3.10% 2.21%  
04  
Rotation system  
Utilization rate of  
paid holiday  
70.2% 75.7% 76.7% 84.8% 77.2%  
Suzuki implements systematic rotations of human resources  
by preparing the companywide personnel change plan in order  
to improve employees’ knowledge and technical skills and  
activate our organizations. The goal we set in this system is  
to have all young employees of technical jobs, office jobs and  
sales jobs experience the transfer to different departments  
Initiatives for shortening overtime working hours  
Initiatives are made to shorten working hours by introducing  
various systems so not to have our employees to become ill  
due to long working hours.  
International training program  
Strict management of overtime working hours based on  
total working hours  
• Introduction of interval system between working hours to  
secure continuous resting time  
• Setting a day with no overtime work aimed for work and life  
balancing  
Since FY2015, we have been implementing “6-month oversea
training expatriate” that sends young employees to oversea
affiliates, aiming to develop global human resources.  
Introduction of flexible time system that bans early and late  
working hours  
(FY2015~2019 total 31 persons…FY2015-6 persons, FY2016
6
persons, FY2017-5 persons, FY2018-10 persons, FY2019-
persons, FY2020-not implemented due to COVID-19.)  
Employment of people with disabilities  
Foreign language training program  
Suzuki strives to create a working environment where  
people with disabilities can work for long time at ease.  
We allocate the dedicated person in charge of employing  
people with disabilities, as well as psychiatric social  
worker in the Human Resources Department to provide  
individual consultations periodically and assign a vocational  
life consultant for persons with disabilities also to each  
workplace for caring for their problems.  
In order to improve language skills of employees, we have  
introduced a system where employees can take the TOEIC test  
for free (examination fees are paid by the Company).  
introducing online correspondence courses of English, Spanish,  
Chinese, Thai, Indonesian, etc. provided by external educational  
organizations. Suzuki provides employees who have completed  
such programs with a subsidy for a part of the expenses.  
In addition, we support improvement of language skills by  
Deployment of a special subsidiary “Suzuki Support”  
[Summary of Suzuki Support]  
Suzuki Support Co., Ltd., a special subsidiary company  
established in February 2005, has been conducting business  
activities for 16 years. As of the end of May 2020, 60 disabled  
employees including those having severe intellectual  
disabilities are performing janitorial service and stationery  
management service at Suzuki’s main office, employee  
dormitories and related facilities, as well as farm work at  
Suzuki’s farm together with supervisors.  
1. Company Name  
Suzuki Support Co., Ltd.  
2. Capital  
5. Establishment  
February 2005  
6. Business category  
Office cleaning, farming  
7. Representative  
Takatoshi Okabe, Representative  
Director  
In-house education system  
Suzuki’s education system is comprised of three pillars, which are group training, in-house Number of training participants (Suzuki Group)  
training, and voluntary skill development. At the Training Center (Suzuki Juku), a group in charge  
10 million yen  
3. Capital Investor  
Suzuki Motor Corporation  
4. Location  
2018  
019  
2020  
76,100  
88,800  
55,700  
of education, enterprise education including seminars according to managerial hierarchy are  
conducted based on the policy of our mission statement. Training Center also cooperates with  
engineering and manufacturing departments to conduct individual occupational (specialized)  
training of fundamental knowledge and abilities needed for execution of operation.  
Also, active efforts are made to enhance employee performances by educating specific  
knowledge and skills in each department to nurture human resources, as well as through  
e-learning, correspondence course, and language seminars.  
In seminars according to managerial hierarchy, main focus is emphasizing education for  
enhancing abilities of young employees”, “developing leaders in each managerial hierarchy”,  
and “systematically developing management class”.  
2
300 Takatsuka-cho, Minami-ku,  
Hamamatsu, Shizuoka  
8. Number of employees  
104 (60 employees with disabilities)  
Their sincere and cheerful attitude toward work greatly  
encourages all the people in Suzuki.  
In line with the corporate philosophy, which is intended to  
make a contribution to society, Suzuki Support will further  
provide job assistance for people with disabilities in order for  
them to feel happiness through working and to build their  
experience through social participation.  
Training for enhancing abilities of young employees  
Trainings according to the year of joining the company are conducted every  
year for young employees from 2nd to 7th year employees.  
Selected trainings for systematically developing management class  
Trainings for new employees with job titles and their follow-up  
In-house training in FY2019 (At present, online training is conducted.)  
Integrated Report 2021  
Integrated Report 2021  
42  
4
1
Social contribution activities  
Employee relations  
Through mutual trust, we have developed a good  
relationship with the Suzuki Labor Union, which represents  
Suzuki employees. Among the labor union’s goals are stable  
employment and maintaining and improving work conditions.  
In order to meet these conditions, stable development of  
the company is required. When negotiating salaries, bonuses,  
labor hours, etc. as distributions of the results of corporate  
activities, we do share the same basic vector, which aims for  
stable development of the company while having discussions  
from different standpoints: the company and labor union.  
The number of the labor union members is 16,927 as of  
the end of FY2020, and the unionization rate of full-time  
employees (excluding managers and non-union members  
defined in the labor agreement) is 100%.  
Support for Healthcare in India  
Starting a multi-speciality hospital  
As part of its CSR business, Maruti Suzuki India Ltd. established  
a general hospital in Sitapur, Gujarat, which is fully equipped with  
the latest facilities, in cooperation with Zidas Hospital, an Indian  
hospital renowned for its medical services. The hospital opened  
in April 2021.  
When the Gujarat car plant started in 2017, there was no majo
medical facility available in the region. The establishment of the  
hospital has made it possible to provide medical care not only to  
the Gujarat factory workers but also to more than 375 thousand  
people living in Sitapur and adjoining villages.  
As the first multi-speciality hospital in and around Hansalpu
and Sitapur region, Ahmedabad, the hospital provides 24x7  
emergency outpatient care and inpatient treatment for COVID-19.  
Starting with a 50-bed facility, the hospital can be progressively  
expanded to 100 beds basis the demand.  
Employee communication  
We arrange frequent labor-management consultations to ensure  
that employee ideas are reflected in all of our departments, such  
as research and development, design, manufacturing, sales, etc.  
In addition to discussing requirements (salaries, bonuses, labor  
hours, etc.) we hold monthly discussions that regularly cover a  
wide range of issues such as management policies, production  
planning, working hours, welfare, safety and health, etc., and  
earnestly exchange ideas on what Suzuki and the labor union  
can do to deliver quality products to the customer.  
Frequency  
Central Labor-Management Consultation  
District Labor-Management Consultation  
Monthly  
Monthly  
Total capital expenditure: 1,260 million Rupee (1,890 million yen)  
Staff: 20 doctors, 50 nurses, 60 support staff  
Building a stable relationship with the labor union in the Suzuki Group  
Section  
The Suzuki Group has 126 member companies (manufacturers,  
non-manufacturers, sales companies) at home and abroad. It  
is our hope that those 126 member companies are individually  
trusted by the local residents, society, and customers.  
relationship and smooth communication between labor and  
management, as well as the need for a fair and equal personnel  
management system, etc. We also work with the labor union  
to promote global personnel exchanges both domestically and  
abroad, and we strive to establish a work climate which allows  
our 68,000 employees in 126 companies to enjoy working with a  
highly creative and stable labor- management relationship.  
ction  
Diagnostic  
and support  
facilities  
Clinical department  
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04  
Salient features of the hospital  
• 24x7 super specialization hospital offering services such as  
emergency care  
Health Check-up Dental OPD  
Trauma Center Internal Medicine  
At Suzuki, seminars are given to union officials and human  
resource management personnel of overseas companies  
to make them understand the importance of cooperative  
Radiology  
Cardiac OPD Emergency Care  
E.N.T.  
Gynecological  
OPD  
Ophthalmology  
Critical Care  
Neurology  
• Manned by qualified and experienced doctors recruited and  
trained by Zydus Hospitals  
• Integrated residential facility with dormitory occupancy,  
flats, gymnasium, cafeteria, shops, library and garden for  
staff employed in managing operations of the hospital.  
Mother & child  
Care  
Orthopedics General Surgery  
Initiatives by Maruti Suzuki India Limited  
Physiotherapy  
General OPD  
Urology  
At Maruti Suzuki India Limited, maintaining harmonious industrial  
relations to facilitate smooth plant operations and achieve  
competitive business goals, is the pivotal aspect of human  
resources business strategy of the plant.  
union by-laws. A minimum notice period of 21 days, as per  
regulatory requirements, is typically given to employees prior  
to implementation of any significant change in the conditions  
of service, that could affect them substantially. All major  
policy changes affecting employees are discussed with union  
representatives and the same are communicated to employees  
directly and through union r
Dialysis  
Nephrology  
By recognizing the above, establishing good relations with  
unions across all three plants (Gurgaon, Manesar, and Manesar  
Powertrain) and making unions aware of business challenges and  
accordingly taking them together onboard in decisions pertaining  
to employee welfare policies, has also been an essential aspect  
of industrial relations at the company. Based on the integral  
philosophy of connection between people, the company has  
designed its employee engagement framework wherein proactive  
communication with all stakeholders and making them more  
skillful in their work has been the core focus area.  
(Latestꢀinspectionꢀfacilitiesꢀandꢀprivateꢀroomsꢀareꢀavailable)  
SUZUKI Foundation  
SUZUKI Education & Culture Foundation  
Periodical meeting (online)  
The company is making efforts in continuously strengthening  
mutual labor-management communication by holding periodical  
meetings between union, Managing Director, plant managers,  
human resources managers and other shop floor employees.  
Consolidating its strong connection between people and  
employee engagement ambit, the company organizes various  
welfare and employee engagement activities jointly with unions  
on cultural, academic and sports front so as to get connected  
with employees and their families, resulting in enhanced  
motivation and commitment of employees. Accordingly, the  
company organizes plant tour for the employee’s families,  
sports tournaments, family day, upgrading the existing skills of  
associates (Higher Education Scheme), career counseling for  
the children of employees and various other initiatives where  
all employees participate. (In FY2020, we refrained from holding  
these activities due to the COVID-19.)  
Meeting  
Frequency  
SUZUKI Foundation was established in 1980, as one of  
the commemorations of the company's 60th anniversary.  
Foundation offers subsidies to higher academic institutions  
and research organizations for studies in various fields, as  
well as sponsoring major international academic symposia. In  
commemoration of the 40th anniversary of the foundation,  
we are actively developing activities such as establishing the  
In October 2000, SUZUKI Education & Culture Foundation  
was established as a commemorative activity for the 80th  
anniversary of the foundation of Suzuki Motor Corporation. The  
foundation performs various activities, such as educational  
support through the supply of scholarship to the youth having  
difficulties in concentrating on their study for financial reason,  
support for special-needs school and support provided for sport  
activities for young people for the development of the youth.  
Managing Director meeting with managers & above Quarterly  
Managing Director meeting with unions  
Monthly  
Monthly  
Top management (executive officers, plant managers,  
human resources managers) meeting with unions  
Top management (production and human resources)  
meeting with associates and supervisors  
Monthly  
"Yaramaika Grand Prize / Special Award" as a prominent project.  
Plant human resource managers & plant managers with union Monthly  
Outline (as of 25 June, 2021)  
Name of foundation: SUZUKI Foundation  
Location: Minato-ku, Tokyo  
Chairman: Osamu Suzuki  
(Senior Corporate Advisor of  
Suzuki Motor Corporation)  
Asset: 11,371 million yen  
Number of subsidies: 1,855  
Total amount of subsidies:  
2,255 million yen  
Outline (as of 31 March, 2021)  
Name of Foundation: SUZUKI Education & Culture  
Foundation  
Location: Hamamatsu-shi, Shizuoka  
Chairman: Toshihiro Suzuki  
(Representative Director and Presiden
of Suzuki Motor Corporation)  
Asset: 4,665 million yen  
The company respects the right of employees to form and join  
a union. Its management officially recognizes three employee  
unions, one each at its three plants. These are internal and  
independent labor unions and their elections are held as per  
Total amount of subsidies:  
514 million yen  
Plant tour for family members (FY2019)  
Integrated Report 2021  
Integrated Report 2021  
44  
4
3
Suzuki CSR guidelines for our business partners  
Busines Partners  
Stakeholders including business partners of Suzuki are  
getting multi-nationalized and diversified as our business  
activities are developed globally. Therefore, we are expected  
to fulfill social responsibilities with due considerations to  
other cultures and histories, in addition to follow legal and  
social norms of various countries.  
conducting research on greenhouse gas emissions and water  
usage amount once a year.  
Aimed to prevent one-sided cost reduction request and  
delay in payment to suppliers throughout the whole supply  
chain, we are holding case-by-case presentation to widely  
notify about proper trading.  
In the case of any compliance issues or doubts regarding  
transactions with Group companies, we work to resolve  
them through the use of our whistleblowing hotlines (Suzuki  
Group Risk Management Hotline and those run by third-party  
organizations) for consultations.  
Quality audit is held periodically (frequency based on rank  
in quality) under the Supplier Quality Assurance Manual that  
compiles Suzuki’s basic policy, activities, and requests for  
quality assurance.  
Suzuki intends to make a social contribution under the first paragraph of the mission statement: “Develop products  
of superior value by focusing on the customer”. In creating such valuable products, we believe that it is our role to  
work in mutual cooperation with our business partners so that both parties may prosper. Those business partners are  
selected through an impartial procedure based on quality, cost, delivery deadline, technical development capabilities, risk  
management, and past track record. We also have an open-door policy, which offers the chance of teaming up with Suzuki  
regardless of size, track record, or countries/regions.  
Based on such social demand, we compiled basic concept  
and practices of social responsibilities that we should  
accomplish with our business partners as “Suzuki CSR  
Guidelines for Suppliers”. We are requesting our partners  
to comply with the guidelines upon making procurement  
throughout the Suzuki Group.  
We kindly request our business partners to understand the  
purpose and cooperate with us to promote CSR activities  
together.  
Sustainable relationships  
In creating trusting relationships with our business partners,  
we aim to establish sustainable relationships. For that  
purpose, we regard the mutual communications as the  
most important factor, and are making efforts in mutual  
understanding by holding Procurement Policy Presentation  
once a year to our business partners to share Suzuki’s  
policy and product/production plans as well as to inform our  
procurement policy based on those plans.  
https://www.globalsuzuki.com/corporate/environmental/  
green_policy/pdf/SUZUKICSRGuidelinesforSuppliers.pdf  
(Initiatives to maintain workable guideline)  
In the basic principles of the Basic Purchase Agreement  
Also, we are sharing ideas not only between the top and  
middle managements, but also between managements and  
individuals responsible for daily business operations.  
that we conclude with our business partners, we state clearly  
that “both we and our business partners shall recognize  
our social responsibilities in civic society and comply with  
relevant laws and regulations, both in Japan and overseas,”  
and strive to conform to social norms.  
Section  
Section  
*
In consideration of the COVID-19, Procurement Policy Presentation FY2020  
was held in the form of web conference. (Photo: Presentation materials)  
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4
04  
Efforts are made in understanding the environmental  
conservation initiatives of our business partners by  
Global procurement  
We will accelerate global procurement activities by working  
with worldwide manufacturing bases. Previously, procurement  
activities were carried out mainly on individual local bases,  
but we have shifted to a more global-basis approach to  
obtain the most suitable parts at competitive prices. That  
benefits not only Suzuki, but also our business partners  
who can stably receive orders and accumulate various  
technologies. By sharing those merits, we can build more  
confident relationships.  
Declaration of Partnership Building  
*
Suzuki Motor Corporation Declaration of Partnership Building  
Suzuki has published the Declaration of Partnership Building  
on the Declaration of Partnership Building Portal Site to build  
new partnerships by complying with desirable transaction  
practices between ordering parties and subcontractors  
https://www.biz-partnership.jp/declaration/282-05-23-  
shizuoka.pdf  
(
“Promotion Standards” based on the Act on the Promotion  
of Subcontracting Small and Medium-sized Enterprises) and  
by promoting cooperation, coexistence, and co-prosperity  
with business partners (suppliers) in the supply chain and  
value creators.  
Business continuity plan  
Suzuki Motor Corporation Declaration of  
Partnership Building (excerpt)  
In addition to earthquake-proof reinforcing of individual  
office buildings, we have started compilation of a business  
continuity plan (BCP). We regard the preparation for  
earthquakes, tsunami and other wide-scale disasters as part  
of our responsibility to local community, business partners,  
and customers. We recommend disaster measures such as  
quakeproofing to our partners located in areas that are likely  
to experience heavy damage. We are tackling such initiatives  
together with our business partners for their early recovery if  
they should fall victim to such disaster.  
1. Coexistence and co-prosperity of the  
entire supply chain and new collaborations  
beyond scale and Group  
2
. Adherence to “Promotion Standards”  
Efforts for compliance with laws and regulations, respect for human rights and environmental conservation  
Based on this Declaration of Partnership Building, Suzuki is:  
1) Price determination methods  
Strengthening cooperative relationships with our business  
partners, who are important partners, to create new value  
in diverse areas such as development, manufacturing,  
quality, and cost reduction.  
Working to improve our transaction practices in compliance  
with the Subcontract Act and the “Promotion Standards”  
of the Act on the Promotion of Subcontracting Small and  
Medium-sized Enterprises.  
Working to increase opportunities for information exchange  
with our business partners to learn about product (and  
parts) delivery problems, financing concerns, and other  
issues, and take sincere measures to resolve them  
promptly.  
Suzuki is complying with laws and regulations of each  
country and region (for example, compliance with “Act  
against Delay in Payment of Subcontract Proceeds, Etc. to  
Subcontractors” and business operations according to the  
five principles for procurement in “Automotive Industry  
Appropriate Transaction Guidelines” in Japan), respect for  
human rights and environmental conservation. Also, we  
establish Suzuki CSR Guidelines for Suppliers and request  
our business partners to practice efforts for compliance  
with laws and regulations, respect for human rights and  
environmental conservation.  
2) Cost burdens such as die management  
3
4
) Payment conditions  
) Intellectual properties and expertise  
5) Strain associated with work style reforms, etc.  
3. Other  
Basic policy regarding human rights  
(
Initiatives concerning human rights)  
As stated in the “Suzuki Group Code of Conduct”, thorough  
efforts are made by the Suzuki Group (Suzuki Motor  
Corporation and domestic/overseas Group companies) to  
respect human rights. The Suzuki Group has no intention of  
taking part in any action that would lead to infringement of  
human rights even in procurement activities. We will promote  
respect of human rights with our business partners.  
Prohibiting all types of harassments  
Safe and healthy working environment, and good  
employee relations  
Eliminating discrimination in employment  
Prohibiting child labor and forced labor  
Not using conflict minerals causing human rights  
infringement  
Integrated Report 2021  
Integrated Report 2021  
46  
4
5
(as of 1 October 2021)  
Audit & Supervisory  
Board Members  
Directors, Auditors and Officers  
*
Mr. Norio Tanaka, Mr. Nobuyuki  
Araki and Mr. Norihisa Nagano  
are outside audit & supervisory  
board member as stipulated  
in Article 2, Item 16 of the  
Companies Act of Japan.  
(
as of 1 October 2021)  
Representative Directors  
Audit & Supervisory  
Board Member  
Audit & Supervisory  
Board Member  
Taisuke Toyoda  
Masato Kasai  
Representative  
Director and  
President  
Representative  
Director and Senior  
Technical Executive  
in charge of Technology  
and Logistics Strategy  
Toshihiro Suzuki  
Osamu Honda  
Audit & Supervisory  
Board Member (Outside)  
Audit & Supervisory  
Board Member (Outside)  
Audit & Supervisory  
Board Member (Outside)  
Section  
Section  
Norio Tanaka  
Nobuyuki Araki  
Norihisa Nagano  
Directors  
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4
04  
*
Mr. Osamu Kawamura, Mr.  
Hideaki Domichi, and Ms. Yuriko  
Kato are outside director as  
stipulated in Article 2, Item 15  
of the Companies Act of Japan.  
Officers  
Executive Vice President  
Managing Officers  
Kenichi Ayukawa  
Keiichi Asai  
Keiji Miyamoto  
Executive General Manager, Cost Control/Reduction  
Executive General Manager, Domestic  
Marketing II, Domestic Marketing  
Director and Senior  
Director and Senior  
Director and Senior  
Director and Senior  
Managing Director and CEO, Maruti Suzuki India Limited  
India)  
Managing officer  
Managing officer  
Managing officer  
Managing officer  
(
Tokyo Representative  
for Government and  
Industry Relations  
Executive General Manager,  
Domestic Marketing I,  
Domestic Marketing  
Global Automobile  
Marketing  
Chief Technology Officer,  
and in charge of Automobile  
Engineering Quality  
Shinichi Imaizumi Executive General Manager, Domestic  
Marketing Administration Promotion  
Kinji Saito  
Naoki Suzuki  
New Mobility Service, in charge of  
Engineering Transformation  
Masahiko Nagao  
Toshiaki Suzuki  
Yukihiro Yamashita  
Senior Managing Officers  
Kazunobu Hori  
Executive General Manager, Human  
Resources & Affairs, and Committee,  
Inspection Reform Committee  
Executive General Manager, Quality  
Assurance and Inspection, and Chief  
Officer, Inspection Reform Committee  
Ichizo Aoyama  
Managing Director, TDS Lithium-Ion Battery Gujarat Private  
Limited (India)  
Katsuhiro Kato  
Naomi Ishii  
Supporting President, and Executive General Manager,  
Corporate Planning Office  
Shigeo Yamagishi Executive General Manager, Vehicle Regulations  
and Engineering Administration, and Deputy  
Chief Officer, Inspection Reform Committee  
Yasuharu Osawa Division General Manager, Marine Operations,  
and Managing Officer in charge of USA  
Director (Outside Director)  
Director (Outside Director)  
Director (Outside Director)  
Satoshi Uchida  
Shigetoshi Torii Managing Officer in charge of  
manufacturing in India, and Joint Managing  
Director, Maruti Suzuki India Limited  
Masayuki Fujisaki Executive General Manager, Product Planning  
Yutaka Kikukawa Executive General Manager, Legal/IP, and  
Committee, Inspection Reform Committee  
Masahiro Ikuma Executive General Manager, Procurement  
Strategy, and Executive General manager,  
Automobile Vehicle Engineering  
Hisanori Takashiba Executive General Manager, Automobile  
Electrical/Electronic Engineering  
Managing Director, Suzuki Motorcycle India Limited  
Osamu Kawamura  
Hideaki Domichi  
Yuriko Kato  
Resume  
Resume  
Resume  
Jan. 1973 Representative Director and President of  
CHANSON COSMETICS HONPO CO., LTD.  
Representative Director and President of  
CHANSON SHOJI CO., LTD.  
Apr. 1972 Joined Ministry of Foreign Affairs  
Aug. 2003 Director-General of Middle Eastern and  
African Affairs Bureau  
Oct. 2009 Founder and President of M2Labo. Inc.  
(To the present)  
June 2015 Outside Director of Toclas Corporation  
Mar. 2017 Founder and Representative Director of  
VegiBus Inc.  
(To the present)  
Mar. 2018 Outside Director of SHIZUOKA GAS CO.,  
LTD.  
(To the present)  
July 2018 Representative Director of Glocal Design  
School Inc.  
May 2020 Audit, TERRACE MILE, Inc. (to the  
present)  
June 2020 Outside Director, Suzuki Motor  
Corporation (to the present)  
June 2004 Ambassador of Japan to Iran  
Sept.2007 Ambassador of Japan to India and  
Kingdom of Bhutan  
Feb. 2011 Ambassador in Charge of Economic  
Diplomacy  
Apr. 2012 Executive Senior Vice President of Japan  
International Cooperation Agency  
Oct. 2016 Senior Managing Officer of Hotel  
Management International Co., Ltd.  
June 2017 External Audit & Supervisory Board  
Member of Konoike Transport Co., Ltd.  
June 2002 Outside Director, Suzuki Motor  
Corporation (to the present)  
(Both companies were merged in  
September 1997 into a company currently  
known as CHANSON COSMETICS INC.)  
Feb. 1973 Representative Director and Chairman of  
Shizuoka Information Processing Center  
(
To the present)  
July 1975 Representative Director and Chairman  
of CHANSON YUSHI KOGYO CO., LTD.  
(
(
currently known as CARING JAPAN INC.)  
To the present)  
Feb. 1977 Representative Director and President of  
Takken Inc.  
Hisashi Takeuchi Joint Managing Director, Maruti Suzuki India Limited  
Kenichiro Toyofuku Supporting CEO, Maruti Suzuki India Limited  
(
To the present)  
Nov. 2006 Representative Director and Chairman of  
CHANSON TEA WORLD CO., LTD. (To the  
present)  
Oct. 2017 Representative Director and Chairman of  
CHANSON COSMETICS INC. (To the present)  
June 2002 Outside Director, Suzuki Motor  
Corporation (to the present)  
Masayoshi Ito  
Executive General Manager, Motorcycle Operations  
Tatsuro Takeuchi President, Suzuki Motor Sales Kinki Inc.  
Kenichi Goto  
Managing Officer in charge of IT and Spare Parts, and  
in charge of Parts Center and PDI Operations Reform  
Integrated Report 2021  
Integrated Report 2021  
48  
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Corporate Governance System  
The Company has adopted the current system with the  
thought of statutory company auditor system being the  
foundation and establishment of optional committee on  
Personnel and Remuneration, etc. and appointment of highly  
independent Outside Directors enables improvement of  
governance.  
Corporate Governance  
(As of the end of June 2021)  
Corporate Governance System  
General Meeting of Shareholders  
Basic Policy on Corporate Governance  
Through fair and efficient corporate activities, the Company  
aims to earn the trust of our shareholders, customers,  
suppliers, local communities, employees, and other  
stakeholders, and to make further contribution to the  
international community in order to continue to grow and  
develop as a sustainable company. To achieve this goal,  
the Company recognizes that continuous improvement of  
corporate governance is essential, and as a top priority  
management issue, we are actively working on various  
measures.  
shareholders and the effectiveness of the Board of Directors  
and the Audit & Supervisory Board as well as to upgrade the  
internal control system.  
Also, in order to be trusted further by society and  
stakeholders, we will disclose information quickly in a fair  
and accurate manner prescribed in laws and regulations and  
actively disclose information that we consider is beneficial  
to deepen their understanding of the Company. Thus we will  
further enhance the transparency of the Company.  
Elects/  
Elects/Dismisses  
Elects/Dismisses  
Evaluates  
Dismisses  
appropriateness  
of audit  
Audit & Supervisory Board  
5 Members  
(3 of which are Outside Audit &  
Supervisory Board Members)  
Audits  
Board of Directors  
Accounting  
Auditor  
9 Directors (3 of which are Outside Directors)  
Reports  
Secretariat  
of Audit &  
Supervisory Board  
Audits accounts  
In consideration of the meaning of the respective principles  
of the Corporate Governance Code, the Company will make  
continuing efforts to ensure the rights and equality of the  
Corporate Governance Report  
https://www.globalsuzuki.com/ir/library/governance/pdf/report.pdf  
Committee on  
Personnel and  
Audit  
Division  
Remuneration, etc.  
Collaborates  
Executive Committee  
Meetings Relating to  
Business  
Corporate Governance  
Committee  
External  
Attorneys  
Corporate Governance Enhancement  
Operations and Management  
Section  
Section  
Risk Management Hotline  
Internal reporting system)  
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04  
pre FY14  
FY15  
FY16  
FY17  
FY18  
FY19  
FY20  
FY21〜  
(
Mid-Term Management Plan  
Mid-Term  
Mid-Term Management  
Mid-Term Management Plan  
SUZUKI NEXT 100 FY15  
"
Sho-Sho-Kei-Tan-BI"  
Management Plan  
Target FY10  
FY14  
FY19  
FY21  
FY25  
Headquarters / Group Companies  
Chairman  
President  
Term  
Osamu Suzuki  
Chairman and President  
from 2008 to 2015  
Toshihiro Suzuki  
[Board of Directors]  
In June 2006, the Company reduced the number of Directors from  
Term of board members shortened to 1 year from 2002  
In principle, the Board of Directors meets once a month and also  
as needed to strengthen supervision by making decisions on basic  
management policies, important business execution matters, matters  
authorized by the General Meeting of Shareholders to the Board  
of Directors, and other matters prescribed by law and the Articles  
of Incorporation based on sufficient discussion, including from the  
perspective of legal compliance and corporate ethics, as well as  
receiving reports on the execution of important business operations as  
appropriate.  
2
9 to 14 persons following the introduction of Managing Officers  
System to facilitate agile execution of operations and clarification of  
a responsibility framework. After that, the Company has continued to  
further streamline the structure of the Board of Directors now consisting  
of 9 members (including 3 outside independent directors) in order to  
speed up decision-making processes thereat. Further, the Company has  
appointed two Outside Directors since June 2012 and has appointed  
three Outside Directors since June 2020, in order to strengthen the  
management oversight function and receive useful advice, suggestions,  
etc. on the Company’s business management based on their respective  
extensive experience and expertise and various perspectives.  
Supervision  
Execution  
Introduced executive officers system in 2006  
Outside  
directors,  
total directors  
Appointed 2 outside directors  
among 9 total  
2/8  
2/7  
3/9  
Supporting div.  
Seats  
Corporate Governance Dept. / Secretariat of Audit Supervisory Board  
Not more than 30 from 1989  
Reduced to 15  
Committee on Personnel and Remuneration, etc  
Corporate Governance Committee  
In order to clarify managerial accountability for individual Directors  
and flexibly respond to the changing business environment, the term of  
each Director is set to one year.  
Committees  
Corporate  
mission  
Drafted "Mission Statement" in 1962  
Directors (9 persons)  
(Age and years of service are as of September 2021)  
Years of  
Current positions at the Company  
(*Background of outside directors)  
Attendance at the Board  
of Directors in FY2020  
Drafted Suzuki Activity Charter,  
Suzuki  
employees Activity Charter in 2003  
Name  
Gender  
Male  
Male  
Male  
Male  
Male  
Male  
Male  
Male  
Female  
Age  
62  
71  
63  
63  
63  
53  
78  
72  
47  
Attribute  
Code of  
conduct  
Suzuki Group Code of Conduct  
(Feb. 2020 distributed the compliance handbook to employees)  
service  
Toshihiro  
Suzuki  
18  
years  
Representative Director & President,  
Chairman of the Board of Directors  
100%  
(15 times/15 times)  
Osamu  
Honda  
11  
years  
100%  
(15 times/15 times)  
Representative Director & Senior Technical Executive  
Masahiko  
Nagao  
Senior Managing Officer,  
Tokyo Representative for Government and Industry Relations  
100%  
(15 times/15 times)  
6 years  
1 year  
Toshiaki  
Suzuki  
Senior Managing Officer, and Executive General Manager of Domestic  
Marketing I, Domestic Marketing  
100%  
(12 times/12 times*)  
Kinji  
Saito  
Senior Managing Officer, Global Automobile Marketing  
Yukihiro  
Yamashita  
Senior Managing Officer and Chief Technology Officer, in charge of  
Automobile Engineering Quality  
Osamu  
Kawamura  
Independent Business owner (Corporate management in cosmetic business and  
Outside other businesses)  
91%  
1 year  
1 year  
1 year  
(11 times/12 times*)  
Hideaki  
Domichi  
Independent Former diplomat (Served as the Ambassador of Japan to India and  
Outside Kingdom of Bhutan)  
100%  
(12 times/12 times*)  
Yuriko  
Kato  
Independent Business owner (Corporate management such as social business to  
Outside solve agricultural problems)  
100%  
(12 times/12 times*)  
*Attendance is to those held after assumption of office on June 26, 2020  
Integrated Report 2021  
Integrated Report 2021  
50  
4
9
Company Auditors Audit]・  
[Committee on Personnel and Remuneration, etc.]・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
[
As an independent organization which plays a part in corporate  
Environment Committee, and express their opinions as necessary.  
In addition, Company Auditors inspect the status of operations and  
properties at the Head Office and major places of business by carrying out  
the inspection of important decision documents, etc. and the audit, etc.  
on the performance of duties by the senior management. With respect  
to subsidiaries, Company Auditors inspect the status of operations and  
properties, etc. by receiving business reports and collecting management  
data, etc. and make proposals for improvement in business management  
through discussions with executives of subsidiaries by means of video  
conference, etc. Further, Company Auditors receives reports of audits  
conducted over the Head Office, major places of business and subsidiaries  
from Audit HQ, which is an internal audit division, conveyed their opinions,  
and confirm the status of activities under the internal control reporting  
system for financial reporting.  
Outside Company Auditors attend meetings of the Board of Directors, the  
Audit & Supervisory Board as well as various meetings related to business  
management and execution of operations as appropriate and express  
their opinions as needed, and exchange opinions with the Representative  
Director. All of them are observers of the Advisory Committee on Personnel  
and Remuneration, etc. Regarding “Key Audit Matters (KAM),” the Audit &  
Supervisory Board has discussions, receives reports on the status of audits  
on such matters and seeks explanation as needed.  
Aimed to enhance clarity and objectivity upon electing  
candidates for Directors and Auditors, as well as deciding  
remuneration of Directors, as an optional committee the  
Company establishes the “Committee on Personnel and  
Remuneration, etc.”, where Outside Directors make up a  
majority of the membership.  
The Committee discusses issues such as election standards  
and adequacy of candidates for Directors and Auditors,  
as well as adequacy of system and level of Director’s  
remuneration. The Board of Directors decides based on their  
results. Also, some matters are delegated to the committee.  
Decision for election and remuneration of Senior Managing  
Officers are also based on results of the Committee’s  
discussion.  
The Committee meetings are held as needed and the  
frequency of meetings varies from year to year. The  
Committee has the functions of both the Nominating  
Committee and the Remuneration Committee.  
governance, the Company Auditors conduct audits conforming with the  
auditing standards of the Audit & Supervisory Board for proper managerial  
executions, as well as expressing their opinions to the management  
members as appropriate.  
Company Auditors’ audit procedures conform to the auditing standards  
of the Audit & Supervisory Board, and according to the auditing policy  
and division of duties, which are formulated after the General Meeting of  
Shareholders, Company Auditors audit the proper execution of corporate  
management and communicate their opinions by attending meetings of  
the Board of Directors, Executive Committee and other important meetings,  
inspecting ringi (request for approval) documents and minutes of meetings,  
and receiving reports and interviews from directors and employees on the  
status of operations. In addition, Company Auditors review and discuss the  
audit plan and topics formulated by Audit HQ, which is an internal audit  
division, and the results of operational audits conducted by Audit HQ.  
Full-time Company Auditors actively and proactively exercise their  
authority to express their opinions at meetings of the Board of Directors  
and other important meetings on management and execution of operation  
as described below as appropriate. In addition, as an observer, Company  
Auditors participate in the Corporate Governance Committee, the  
Inspection Reform Committee, the Quality Assurance Committee, and the  
Committee on Personnel and Remuneration, etc. (5 committee members and 3 observers)  
Name  
Attribution  
Responsibility  
Member (Chairperson)  
Member  
Toshihiro Suzuki  
Osamu Honda  
Osamu Kawamura  
Hideaki Domichi  
Yuriko Kato  
Representative Director  
Representative Director  
Outside Director  
Member  
Outside Director  
Member  
Outside Director  
Member  
Norio Tanaka  
Outside Company Auditor  
Outside Company Auditor  
Outside Company Auditor  
Observer  
Section  
(Age and years of service are as of September 2021)  
Section  
Audit & Supervisory Board Members (5 persons)  
Nobuyuki Araki  
Norihisa Nagano  
Observer  
0
4
Years of  
service  
Attendance at the Board of  
Directors meeting in FY2020  
Attendance at the Audit & Supervisory  
Board meeting in FY2020  
04  
Observer  
Name  
Gender  
Male  
Male  
Male  
Male  
Male  
Age  
64  
65  
70  
82  
71  
Attribute  
Full-time  
Full-time  
Taisuke  
Toyoda  
Masato  
Kasai  
100%  
(15 times/15 times)  
100%  
(13 times/13 times)  
2 years  
9 years  
5 years  
2 years  
Policy on Directorsand Auditorsremuneration> ・  
<
Norio  
Tanaka  
Independent / Outside  
(Certified Public Accountant)  
100%  
(15 times/15 times)  
100%  
(13 times/13 times)  
Regarding the decision-making policy for individual  
multiplying the performance indicators predetermined by  
the Board of Directors by a stipulated percentage and the  
multiplication rate by position predetermined by the Board of  
Directors. The performance indicator shall be consolidated  
operating income based on the perspective of company  
profitability.  
Restricted stock remuneration is paid to Directors (excluding  
Outside Directors) in order to function as an incentive for  
continuous improvement of the corporate value and to  
further promote shared value with shareholders. Eligible  
Directors shall receive common stock of the Company by  
paying all remuneration (monetary remuneration rights) paid  
as contribution in kind based on the resolution of the Board  
of Directors. The transfer restriction period shall be until the  
date of retirement from the position of Director. If a Director  
falls under certain grounds, such as the Director retires for  
any reason other than that deemed as reasonable by the  
Board of Directors, the Company shall acquire the shares  
allotted for no fee.  
remuneration of Directors (hereinafter referred to as the  
“Decision-making Policy”), a report on the validity of the  
proposed Decision-making Policy is received from the  
Committee on Personnel and Remuneration, etc. The Board  
of Directors deliberates and makes a resolution based on the  
report. The outline of the Decision-making Policy as of the  
filing of this report is as follows. Remuneration of Directors  
Nobuyuki  
Araki  
Independent / Outside  
(Doctor of Engineering)  
100%  
(15 times/15 times)  
100%  
(13 times/13 times)  
Norihisa  
Nagano  
Independent / Outside  
(Solicitor)  
100%  
(15 times/15 times)  
100%  
(13 times/13 times)  
Executive Committee and other various meetings on management and execution of operation] ・  
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
[
In order to promptly deliberate and decide on important management  
Also, various meetings are held weekly and monthly to deliberate  
business plans etc. and to receive reporting on operation of the company,  
enabling the Company to appropriately plan, identify administrative issues  
and grasp the situation on execution of operation.  
In such way, the Company is enhancing efficiency of decision making  
at the meetings of Board of Directors and supervision on execution of  
operation.  
(
excluding Outside Directors) consists of basic remuneration,  
issues and measures, the Executive Committee, which is attended by  
Executive Officers and General Managers, etc. as well as the Company  
Auditors as an observer, and other various meetings attended by Directors,  
Company Auditors and divisional responsible persons (Managing Officers  
and divisional general managers, etc.) are held weekly and as needed to  
report and share information on management and business execution.  
bonuses linked to the Company’s performance of each  
fiscal year, and restricted stock remuneration linked to the  
medium- to long-term stock price to function as an incentive  
for continuous improvement of the Company’s corporate  
value. The ratio is roughly 40% basic remuneration, 30%  
bonuses, and 30% restricted stock remuneration. Outside  
Directors’ remuneration shall be solely basic remuneration,  
given their duties.  
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
[
Corporate Governance Committee]  
Corporate Governance Committee has been established to examine  
Article 24-4-4, Paragraph 1 of the Financial Instruments and Exchange Act.  
The Corporate Governance Committee is chaired by the Managing Officer  
in charge of Corporate Planning and consists of other Managing Officers  
and Executive General Managers who serve as vice chairpersons or  
members, and full-time Audit & Supervisory Board Members who serve as  
observers.  
matters to ensure compliance and risk management, as well as to  
promote the implementation of measures and policies for the Suzuki  
Group's sustainable growth and the medium- to long-term enhancement  
of corporate value. The Committee also verifies the results of effectiveness  
evaluation of internal controls over financial reporting in accordance with  
Basic remuneration for Directors is fixed monthly  
remuneration, which is determined and paid in consideration  
of duties and responsibilities, remuneration levels at other  
companies, and employee salary levels.  
Bonuses are paid to Directors (excluding Outside Directors)  
in order to raise awareness of improvement of each fiscal  
year’s performance and to function as an incentive for  
continuous improvement of the corporate value. The specific  
amount of remuneration for each individual is calculated by  
The remuneration of Audit & Supervisory Board Members  
shall be limited to monthly fixed remuneration and is  
determined and paid based on consultations with Audit &  
Supervisory Board Members.  
Please refer to pages 9–10 of Corporate Governance Report  
regarding the amount of remuneration for Directors and Audit  
& Supervisory Board Members in FY2020.  
Internal Auditing]・  
[
As an organization under the direct control of the President, staff  
completed to solve issues at an early timing.  
members with expertise in various areas of the Company’s operations  
regularly audit the Company’s divisions and domestic and overseas  
affiliates in accordance with the audit plan.  
In addition, the effectiveness evaluation of internal controls over financial  
reporting in accordance with Article 24-4-4, Paragraph 1 of the Financial  
Instruments and Exchange Act is conducted by the Corporate Governance  
Committee, and the results are reported by the Corporate Governance  
Committee to the Board of Directors and the Board of Company Auditors.  
For subsidiaries with an internal audit division, Internal Audit checks their  
activities, receives reports on their audit plans and results, and provides  
advice and guidance as necessary.  
Operational audits include on-site/online and paper audits to confirm the  
appropriateness and efficiency of overall operations, compliance with law  
and internal rules, and the development and operation of internal controls,  
such as the management and maintenance of assets. The operational  
audit results are reported to the President, the heads of related divisions,  
and full-time Company Auditor, as well as to the Board of Directors once  
every six months, at each audit along with suggestions for improvement  
on findings. Advice and guidance are provided until improvements are  
<
Independence of Outside Directors and Outside Company Auditors> ・  
As to independence from the Company with regard to  
elected Outside Directors and Outside Auditors to the Tokyo  
Stock Exchange as independent officers.  
About the “Standard for Independence of Outside Directors  
and Outside Company Auditors”, please refer to pages 14–15  
of the Corporate Governance Report.  
the election of Outside Director/Company Auditor, the  
Company judges their independence under the “Standard for  
Independence of Outside Directors and Outside Company  
Auditors of the Company” based on “independence criteria”  
set by Tokyo Stock Exchange, Inc. Suzuki reports all the  
Furthermore, Audit results are shared with the accounting auditor as  
needed, and regular meetings are held to share information, enhance  
communication, and maintain close cooperation.  
Integrated Report 2021  
Integrated Report 2021  
52  
5
1
Assessment of the effectiveness of the Board of Directors  
To further improve the effectiveness of the Board of  
Directors, we identified issues pertaining to the Board of  
Directors and undertook analysis and assessment by rotating  
the PDCA (Plan, Do, Check, Act) cycle as a mechanism.  
A summary is as follows.  
(2)Outline of Results  
Compliance System and Risk Management System  
While there was an opinion that constructive discussions  
had been done with Directors and Company Auditors  
actively making statements at meetings of the Board of  
Directors, there were suggestions on oversight over the  
progress of a mid-term management plan, discussions on  
sustainability/ESG issues, explanation to Outside Directors  
and Outside Company Auditors, allocation of time for  
deliberations, improvement of information materials, etc.  
The company will further improve the effectiveness of the  
Board of Directors by making efforts for improvement in  
those aspects and continuously carrying out evaluation.  
Compliance  
 Basic policy  
(
1)Method  
For the Suzuki Group to achieve sustainable growth and  
development, it must be trusted by society and its activities  
need to be supported and understood. For this purpose, Suzuki  
recognizes that it is essential to not only comply with laws and  
internal regulations, but also adhere to social norms and carry  
out activities based on high ethical standards.  
On the basis of the tradition and spirit passed down since the  
Company’s founding, in 1962 Suzuki established the mission  
statement that expresses the corporate philosophy of “what  
kind of company we seek to become” with the aim of sharing  
values throughout the Suzuki Group. (Please refer to page 10 of  
Sustainability Policy for details.)  
The Company carried out a survey on how the Board of  
Directors should be in terms of information materials  
for meetings, time spent for deliberations, proceedings,  
decision-making, oversight, etc. by sending questionnaires  
to Directors and Company Auditors and reported the  
results to the Board of Directors.  
Furthermore, based on the Code of Conduct, in 2020 Suzuki  
created and distributed the Compliance Handbook to all  
employees in Japan. This handbook specifically summarizes  
what people working in the Suzuki Group must and must not  
do from the perspective of compliance. Along with a Japanese  
version, Suzuki also created an English and Portuguese versions  
of the handbook to enable employees to confirm and review  
their conduct at any time in their daily work.  
Support system for Outside Directors  
Suzuki provides each Outside Director with dedicated  
support (Board of Directors Secretariat staff) in addition to  
comprehensive support by the Board of Directors Secretariat.  
In this way, the Company builds a system that enables  
timely, prompt, and accurate access to internal information  
necessary for actively expressing opinions and fully  
participating in decision-making at the Board of Directors.  
In keeping with the spirit of the mission statement, in  
016 Suzuki formulated the Suzuki Group Code of Conduct  
hereinafter, the Code of Conduct) as a set of rules for enabling  
2
(
Section  
all persons working in the Suzuki Group to dedicate themselves  
to their duties healthily, efficiently, and energetically. This Code  
of Conduct has been made into a booklet so that all Suzuki  
Group employees can carry it at all times. Besides a Japanese  
version, English and Portuguese versions have been created and  
distributed to non-Japanese employees working in Japan. Also,  
at overseas subsidiaries, booklets written in the respective local  
native languages are distributed to employees.  
Section  
0
4
04  
Training for executives  
When a new Outside Director or a new Outside Audit &  
Supervisory Board Member assumes post in the Company,  
the Company will explain to the person the corporate  
philosophy, lines of business, finances, organizations, etc.  
In addition, the Company will prepare opportunities, such as  
interaction with Directors, Managing Officers and employees  
in the Company, attending various meetings related to  
corporate management and business execution, and joining  
factory inspections, to ensure that the person can deepen  
understanding of the Company.  
etc. Main training themes in recent years have been “risk  
management (including compliance)” and “awareness  
change.” In the training for which we invite outside experts  
and knowledgeable persons to serve as lecturers, various  
topics are covered in accordance with the main themes. For  
example, training on awareness change held in 2020 was  
held on the themes of “cyber security (as a management  
issue)” and “AI.”  
We intend to make the training an opportunity in which  
Directors and Audit & Supervisory Board Members take part  
together in principle, so that they can share the information  
on their respective roles, responsibilities, etc.  
Suzuki Group Code of  
Conduct booklet  
Compliance Handbook  
 Compliance system  
<Corporate governance committee>  
A corporate governance committee, chaired by the Director  
or Managing Officer in charge of Corporate Planning, is  
established under the Board of Directors. The Corporate  
Governance Committee shall deploy measures for advancing  
in thorough compliance and promote efforts to address  
cross-sectional challenges in coordination with the relevant  
sections.  
The Committee engages in enhancement of compliance  
awareness by employees and urges caution for individual  
legal compliance throughout the Company. Furthermore,  
if compliance issues arise, the Committee conducts  
deliberation for each issue, formulates required measures,  
and reports the details to the Directors and the Audit &  
Supervisory Board Member as appropriate.  
The Company also implements trainings that allow Directors  
and Audit & Supervisory Board Members to deepen their  
understanding of their respective roles, responsibilities,  
Situation of Cross-Shareholdings  
<
Whistleblowing system (Suzuki Group Risk Management Hotline)>  
Appropriateness of individual cross-shareholdings is  
examined by the Board of Directors every year. The Company  
makes a comprehensive judgment on the accompanying  
benefits, risks, etc. of holdings taking into consideration  
nature, scale, etc. of transactions and setting qualitative  
criterion including aspect of enhancement of corporate value  
and quantitative criterion including comparison with capital  
costs for judgment, and once a stock is decided to be sold,  
then the company shall advance reduction.  
Trends in the number of cross shareholdings  
With the aim of preventing and promptly addressing non- Trends in the number of internal whistleblowing cases*  
Unlisted company stocks  
(Number of Brands)  
Stocks other than those of unlisted companies  
compliance matters, Suzuki has established an internal  
reporting system (Suzuki Group Risk Management Hotline)  
that enables violations of laws and regulations or possible  
violations to be reported without consequentially being  
subject to disadvantageous treatment. All Suzuki Group  
executives and employees (including temporary employees,  
fixed-term contract employees, and retired employees),  
whether in Japan or overseas, can report to the hotlines (two  
internal hotlines and one external hotline (law firm)). Suzuki  
also accepts reports from external parties such as business  
partners.  
Education, training, and urging posters at all worksites are  
some methods being used to ensure awareness of the “Suzuki  
Group Risk Management Hotline” in an effort to discover  
compliance issues early and to respond appropriately.  
The number of whistle-blowers since FY2016, when the  
whistle-blowing system was introduced, is as follows.  
Cases involving laws and regulations  
Personnel/harassment-related cases Other cases  
Cases involving internal regulations  
1
00  
(
Cases)  
94  
120  
100  
80  
88  
1
02  
5
80  
8
6
4
2
0
0
0
0
0
9
4
12  
6
4
The changes in the number of cross-shareholdings are as  
shown in the chart.  
49  
12  
6
7
3
6
6
0
36  
60  
53  
9
44  
42  
41  
41  
17  
4
0
32  
7
2
2
1
2
30  
20  
0
36  
25  
24  
7
7
1
7
2
016  
2017  
2018  
2019  
2020  
(FY)  
2017  
2018  
2019  
2020  
(FY)  
*Total of compliance-related cases only  
Integrated Report 2021  
Integrated Report 2021  
54  
5
3
Ongoing status accompanying effective measures to prevent recurrence of improper sampling inspection of  
fuel consumption and exhaust gas in 2016 and improper conducts in final vehicle inspection in 2018  
 Initiatives for information security  
To properly manage personal and confidential information,  
based on the Suzuki Basic Policy for Information Security,  
an information security officers’ committee was established  
under the Corporate Governance Committee to deal  
with information security in general including product  
security, and the Company is promoting the Suzuki Group’s  
information security measures.  
Concerning the improper conduct regarding final vehicle inspection  
strong framework and awareness that ensure problems never occur  
during inspections.  
Suzuki’s information security basic policy (Excerpt)  
in 2018, Suzuki worked on recurrence prevention measures for a total  
of 120 items, including management commitment, company-wide  
awareness reforms, and improvements in organizational culture. In  
June 2020, we reported to the Ministry of Land, Infrastructure, Transport  
and Tourism (MLIT) that we completed the implementation of all these  
items.  
Among these items, for final vehicle inspection, Suzuki has made  
efforts that include increasing the number of inspectors, updating  
inspection equipment, establishing various types of regulations,  
implementing thorough education for inspectors, and improving on-  
site communication. Suzuki will continue to aim for easier inspections  
and proceed with the establishment of new inspection lines that further  
tighten inspections at all automobile and motorcycle plants. Through  
such improvement activities, Suzuki is striving to firmly establish a  
1) Legal compliance  
As a company-wide compliance initiative, we will raise awareness of  
compliance by utilizing the Compliance Handbook distributed to all  
employees, hold “Remember 5.18” activities so that we never forget the  
improper sampling inspection of fuel consumption and exhaust gas in  
2016 as well as the improper conduct regarding final vehicle inspection  
in 2018. We will also further enhance and utilize the Quality Education  
Room, which features panel displays for both issues. Concurrently, we  
are also focusing on improving internal communications and striving to  
prevent such inappropriate actions from occurring again.  
Suzuki made voluntary reports to the MLIT in October 2020 and June  
2021. While receiving various advice, we are continuously working to  
solve new problems that have emerged through communication as we  
operate an organization.  
2) Initiatives for information security and product security  
3
) Building of information security management system  
) Establishment of internal regulations  
4
5) Establishment of audit system  
6
7
8
) Implementation of information security measures  
) Implementation of education  
) Management of outsourced contractors  
9) Implementation of continuous improvements  
Efforts for preventing bribery  
Suzuki makes efforts to prevent bribery. The Suzuki Group  
Code of Conduct expricitly prohibits the bribery to public  
officials while the Compliance Handbook cites examples of  
specific prohibited acts (e.g., making facilitation payments,  
providing entertainment for public officials who have an  
influence on corporate activities).  
Additionally, to build and maintain fair and proper  
relationships with all our business partners, Suzuki has  
prescribed rules regarding entertainment received from  
our business partners and strives to instill these rules in all  
executives and employees through the Corporate Governance  
Committee.  
Section  
Section  
0
4
04  
Efforts for preventing anti-competitive behavior  
Within the Suzuki Group Code of Conduct, Suzuki calls  
for compliance with competition laws and regulations and  
provides thoroughgoing education in this area.  
understanding among employees such as by citing specific  
prohibited behavior in an easily comprehensible manner in  
the Compliance Handbook  
Moreover, Suzuki is working to raise the level of  
Entry/exit control using automated gates  
Inspection records through biometric authentication  
Quality Education Room  
Risk Management  
Efforts for compliance with laws and regulations, respect for human rights and environmental conservation in the supply chain  
Risk management system  
In step with the global development of Suzuki’s business  
Based on such social demands, Suzuki summarized in its  
CSR Guidelines for Suppliers its basic policy on the social  
responsibilities it must fulfill and the matters it must put into  
practice together with its business partners. Accordingly,  
Suzuki and its suppliers work as one team in promoting CSR  
activities. (For details, please refer to “With Our Business  
Partners” on page 79.)  
The Company has established a system in which issues  
occurring or recognized in any department are deliberated  
on promptly by the Executive Committee or the Corporate  
Governance Committee, depending on their urgency and  
severity. The Company checks concerns of the impact and  
measures from each divisions every week at the Executive  
Committee in order to quickly grasp the impact of issues related  
to product quality, certifications, final vehicle inspections, as well  
as COVID-19, and issues of shortages of parts or raw materials  
on the business and make necessary management decisions.  
activities, its business partners and other stakeholders are  
increasingly multi-nationalized and diversified. As such,  
there are rising expectations for Suzuki to not only comply  
with the laws and social norms of each country but also  
fulfill its corporate social responsibilities (CSR) while giving  
consideration to the culture and history of each region.  
Response to quality issues  
The Company is working to strengthen its system for  
prompt investigation of causes and swift implementation of  
countermeasures to avoid situations where the prolonged response  
to quality issues causes major inconvenience to customers and  
an increase in the cost of countermeasures, and the Company  
constantly keeps track of the latest status of quality issues at  
weekly and monthly meetings such as the Executive Committee.  
Market actions such as recalls are decided after deliberation by  
the Quality Assurance Committee, which is composed of related  
officers, Executive General Managers, General Managers, etc.  
Business continuity plan (BCP)  
As part of measures to prepare for natural disasters, the  
Company has formulated the BCP assuming the occurrence  
of the potential Nankai Trough Earthquake, and based on  
this, the Company has secured the necessary cash on hand  
and lines of credit.  
Response to COVID-19  
Centered around the COVID-19 Response Headquarters established  
in March 2020, the Company is thoroughly implementing infection  
prevention measures for Suzuki Group employees by frequently  
exchanging updated information with all domestic and overseas bases  
while promoting remote work, staggering office hours, ensuring social  
distancing in workplaces and cafeterias, and establishing and spreading  
awareness for standards of conduct. In addition, the Company is  
working to reduce the risk of infection for its customers by adopting  
customer service and sales methods in which representatives do not  
directly interact with customers in on-site sales.  
Protecting personal information  
We fully recognize that personal information (information  
regarding our customers, business partners, shareholders,  
investors, employees, etc.) is a valued asset that we receive  
from individuals, and it is our obligation under the law and our  
accountability to society, to handle this information properly  
and with care. In response to this, we establish the “Basic  
policy on protection of personal information” and work hard  
for protection of personal information. Details on the handling  
of personal information are released on our public website:  
https://www.globalsuzuki.com/cookies/index.html  
required according to revision of related laws etc. in order  
to handle personal information appropriately. To familiarize  
our employees with these rules, Suzuki provides education  
through employee seminars or enlightenment from the  
internal webpage so that all employees thoroughly become  
aware of protection and appropriate handling of personal  
information. In addition, the “Basic policy on protection  
of personal information” is followed also at Suzuki Group  
companies to thoroughly ensure protection of personal  
information. We will continuously review and improve the  
personal information protection system.  
We establish the in-house rules and revise them as  
Integrated Report 2021  
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56  
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5
tendency to focus more on technology. So, I currently make  
recommendations and proposals from service design and  
social design perspectives where back casting and a holistic  
view of society are needed to deal with Mobility as a Service  
(MaaS), CASE technology, and carbon neutrality. The most  
urgent tasks, in particular, are to secure human resources for  
future business development and enhance both personnel  
systems and techniques to promote business operations.  
Interview with the Outside Directors  
Q. What is the atmosphere of Suzuki’s Board meetings?  
Domichi: Even though the Board members were changed  
following the General Meeting of Shareholders in 2021, the  
Board itself maintains a free and open atmosphere with  
no constraints nor the need to “read between the lines.”  
Suzuki makes sure to report what has been discussed by  
the Executive Council, and we, Outside Directors, as well  
as Outside Audit & Supervisory Board Members are treated  
the same as everyone else. It’s true that we have to learn  
about technical terms, Suzuki’s broad business lineup, the  
impact of a disruption in its global supply chain, and many  
other topics, but what Suzuki requires us to provide is a  
different, non-limiting perspective. I believe that an important  
thing is to hold meaningful discussions and swiftly draw a  
conclusion.  
Kato: The Board holds lively discussions, with each member  
demonstrating respective expertise. Suzuki still falls short  
in terms of diversity in my opinion, but is beginning to show  
a clearer and more proactive attitude toward reform as  
we’ve held repeated discussions. Matters pointed out, big or  
small, are quickly dealt with, and nothing is left unresolved.  
I feel that initial response has become quicker both among  
directors and employees.  
Section  
Section  
0
4
04  
Q. Could you
Kawamura: I’ve been running businesses mainly in the  
cosmetics sector for many years, while placing particular  
emphasis on supporting working women, promoting quality-  
oriented and environmentally friendly manufacturing  
operations, and proactively achieving the SDGs through  
business activities.  
served as a driver of the development effort. Looking back,  
I feel an unusual connection with Suzuki because I have  
had many contacts with the company, dating back to when  
Suzuki made a foray into Hungary.  
Q. How have each of you, as an Outside Director, been involved in the formulation of Suzuki’s new mid-term  
management plan announced in February 2021? How did the Board discuss and determine the plan?  
Kawamura: From the viewpoint of supervising the decision-  
making process and execution of operation, we need to  
perform a check on management strategies and plans made  
by the management team in terms of how these have been  
examined and formulated. In doing so, it is crucial that we  
promote Board discussions from the perspective of whether  
each has been fully considered internally and whether the  
decision thus made will contribute to Suzuki’s sustainable  
growth and improved corporate value over the medium to  
long term. It is also important that we, Outside Directors,  
monitor the adequacy of decisions from a standpoint free of  
the “common sense” unique only to Suzuki.  
Domichi: We share the same recognition that the mid-  
term management plan covering the next five years will  
determine the future of Suzuki. While facing the difficult  
tasks of developing electric vehicles (EVs) and other types  
of electrified vehicles, ensuring quality, reducing costs,  
and more swiftly issuing recalls, Suzuki has declared its  
intention to assure people’s means of mobility by continuing  
to provide minivehicles. As Outside Directors, we highly  
regard Suzuki’s stance. Creating electrified variants of mini  
and compact vehicles will be difficult in terms of prices and  
various other aspects, but Suzuki is determined to prepare  
for their widespread market use in the next five years.  
Kato: After engaging in research and development of  
industrial machinery and robots, I established a company  
with the aim of helping to create a sustainable society.  
In order to solve such social issues given the decline  
in agricultural workers and an aging society, I’ve been  
proactively working toward the development of agricultural  
machinery and robots, improvement of logistics efficiencies  
of agricultural products, and human resources development  
through agriculture. I became acquainted with Suzuki mainly  
through the development of agricultural machinery and  
robots.  
Domichi: I was the ambassador to India from 2007 to 2011,  
and it was during this period that I became acquainted  
with Suzuki. I recall that I deepened a feeling of respect for  
former Chairman Osamu Suzuki (currently Senior Corporate  
Advisor) as I had close talks with him during his many visits  
to India. In 2012, I became involved in the development  
of the Thilawa Industrial Park in Myanmar as the Executive  
Senior Vice President of the Japan International Cooperation  
Agency (JICA). In this project, Suzuki’s investment decision  
Q. How do you perceive your role in Suzuki’s Board of Directors?  
Q.What challenges will Suzuki face in achieving the targets of the new mid-term management plan?  
Kawamura: The cosmetics company, in which I’ve been  
involved for many years, was established in the postwar  
period and has grown together with women while always  
remaining closely attuned to their needs. Amid the current  
trend advocating diversity, I hope to leverage such an  
empathetic and caring perspective of the cosmetics company  
to assist Suzuki’s growth. It is now essential to carry out  
business activities while keeping pace with various global  
trends toward sustainability. My company likewise regards the  
achievement of the SDGs as a central issue in its business  
activities. In the funding market as well, consideration for  
ESG issues and the SDGs will be an important enabler in the  
future to sustain a capital structure to generate profits. It will  
be also important to monitor how Suzuki’s business activities  
are aligned with these factors at the Board of Directors in its  
decision-making process.  
Domichi: Suzuki is both a Japanese company and a global  
Domichi: The move toward vehicle electrification is  
outpacing a shift in society from fossil fuel-derived energy  
to alternate energy sources. I think this accelerated move  
has been driven by Europe and the United States, the  
former in particular, as they have the power to create global  
standards and norms in this area. Amid this environment,  
Suzuki’s decision to keep manufacturing vehicles affordable  
for many people is important in providing “people’s cars” in  
developing countries. This represents a strength of Suzuki,  
and what matters now is whether Suzuki can manufacture  
affordable vehicles and at the same time promote vehicle  
electrification at a high quality level. Global standards have  
virtually been established for EVs. China already provides  
markedly inexpensive EVs, and Europe is beginning to roll out  
relatively low-priced EVs. It has become a race against time.  
Kato: If I were to name one challenge, it would be how to  
overcome a loss of self-confidence as quality issues and  
low-price strategies have diminished the joy of making cars.  
Schemes are needed to make employees confident and  
proud of working for Suzuki and providing great value to  
society. As one such scheme, Suzuki may need a function  
to collect information on the human community and global  
environment and perform analysis from a holistic perspective.  
In implementing the mid-term management plan, I expect  
that Suzuki will steadily proceed with the development of  
each required technology. A service design that determines  
how to deliver value to society based on these technologies  
is equally important as a product design because both are  
inextricably linked to Suzuki’s manufacturing operations.  
company. From now on, how it can lead the electrification  
and achievement of carbon neutrality particularly in India will  
make an impact in other emerging country and developing  
country markets. Suzuki has achieved success by turning  
its attention to today’s emerging country markets ahead  
of others. I have a role to ensure that Suzuki will not lose  
its global perspective, covering developed, developing, and  
emerging countries, in making important decisions. It is  
encouraging that so far Suzuki has shown no such tendency.  
Kato: I provide both engineering and management-related  
insights based on my experience in serving as an R&D  
manager for industrial machinery and in continuing to create  
businesses that strive to resolve issues in local communities.  
Manufacturing companies, including Suzuki, have a  
Integrated Report 2021  
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58  
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7
Risks and Measures  
Stakeholder Engagement  
Policy for stakeholders  
Risks in Operations  
Measures  
Influences of natural disasters,  
epidemics and pandemics, wars,  
terrorism and strikes, etc.  
Main stakeholders Policy  
Ways of dialogue and communication  
For Customer Satisfaction  
Marketing activity  
sales and after-service)  
Stocking inventory, long-term contracts, creation of  
Dependence on specific suppliers supply chain visualization system, and cost reduction  
While keeping in step with the times and taking the opinions of  
the public into full consideration, use our knowledge and skills to  
create useful products of real value that satisfy the customer. We  
do our best to provide quick, reliable, and stress-free sales and  
after-sales services in order to enhance customer satisfaction.  
Significant Risk  
(
Customers  
∙ Customer Relations Office  
Change in product prices and  
purchase prices  
Customer events  
Safety driving lectures, etc.  
Change in economic situations,  
Automobile business  
For Prosperous Coexistence  
demand fluctuation in the markets Japan: Strengthen distributor network, strengthen direct  
Presentation of procurement policy  
Procurement activity  
Risk relating to markets  
Cooperate with our business partners on even ground to  
maintain confidential and prosperous relationships for  
manufacturing value-packed products while practicing  
initiatives for compliance to laws and regulations, respect of  
human rights, and preservation of the environment.  
sales outlet (Larger sales outlet, securing human resources),  
Severer competitions with other  
expand sales of compact cars, digitalization of sales  
companies  
Business Partners  
∙ Co-development  
India: Promote penetration of hybrids, introduce EV,  
strengthen sales, strengthen product lineup, strengthen  
production capacity  
Exchange of opinions between the  
management or persons in charge, etc.  
Alliance with Toyota Motor Corporation  
For Enhancement of Corporate Value  
Annual General Meeting of Shareholders  
New product development and  
launching abilities  
Cooperation in electrification, collaboration in Africa,  
deepening of alliance by complementing products and  
components  
Disclose information promptly, appropriately, and fairly while  
seeking communication with shareholders and investors,  
and strive to reinforce management base and improve our  
corporate value.  
Shareholders &  
Investors  
∙ Presentation for institutional investors  
∙ IR events for individual investors  
Section  
Section  
Publication of various reports, etc.  
For Comfortable and Worthwhile Workplaces  Safety and health committee  
Create a workplace based on the following points that allows  Consultation desk  
for employee self-improvement and advancement.  Goal-challenging system  
1. Create a safe and healthy workplace for employees.  Self-actualization system  
Motorcycle business  
Commonization of platform, attractive and diverse lineup  
0
4
04  
Production with high-quality  
Develop products of superior value by focusing on the  
customer, quality assurance and affordable price, prompt  
investigation of cause and countermeasures, production  
with less variants, expand traceability management, early  
detection, prevention of occurrence, prevention of outflow  
Employees  
Quality assurance  
2. Create a system that fairly evaluates and supports those  In-house education and training  
who want to take the initiative in advancing their careers. program  
3. Create a good and stable employer-employee relationship.  Labor-management consultations, etc.  
Strengthen information security (obtain ISO27001  
certification), Recruitment and development of human  
resources with expertise that will lead the next generation  
For a Community-Friendly Company  Local contribution activities in each  
Risk relating to business  
Dependency on information  
technology  
Contribute to the development of social community through domestic and overseas office  
positive communications with local communities and social  Educational support activity  
action programs, and act as a responsible member of society.  Suzuki Plaza, etc.  
Local Community  
Environment  
Alliance with Toyota Motor Corporation  
Focus on specific businesses and collaboration in Africa (Introduction of products  
For Global Environmental Conservation  
∙ Establishment, promotion, and reporting  
We acknowledge that activities in environmental conservation are of Environment Plan 2020  
the most important part of business management. Environmental  Opening of and participation into  
conservation is promoted in accordance with our “Suzuki Global various environment events  
Environment Charter” through our business activities and products  Environment education and lectures,  
markets  
from India and establishment of logistics and service  
systems, Market development)  
Compliance to laws and  
regulations  
Continuation of measures to prevent recurrence of  
inappropriate incidents  
in order to achieve a society with sustainable development.  
etc.  
Alliance with Toyota Motor Corporation  
Cooperation in electrification, collaboration in Africa,  
deepening of alliance by complementing products and  
components  
Alliance with other companies  
Leakage of information  
Strengthen information security (obtain ISO27001  
certification)  
Stakeholder Engagement and / Examples of Communication Initiatives  
Hedges such as forward exchange contracts,  
decentralization and global optimization of production  
facilities  
The voices of customers opinions and suggestions received at the Customer Relations Office is distributed  
to related departments in order to develop better products and improve manufacturing, quality, sales, and  
after-sales services. We have established a system enabling such information to be promptly fed back to the  
relevant persons in charge depending on the criticality of the information. Also, we fully examine the collected  
information, and we often summarize potential customer needs and inform the relevant departments.  
Risk relating to finance and the  
economy  
Fluctuations of exchange rates  
and interest rates  
Customers  
Carbon neutralization of CO₂ emissions in use, CO₂  
emissions from production  
Government regulations  
We are making efforts in mutual understanding by holding Procurement Policy Presentation once a year  
to our business partners to share Suzuki’s policy and product/production plans as well as to inform our  
procurement policy based on those plans.  
Differentiation from other companies' products,  
accumulation and protection of intellectual property  
such as technology and know-how, measures to prevent  
infringement of intellectual property by third parties  
Business Partners  
Protection of intellectual property  
The financial briefing for analysts is held every quarter of the year. In addition, investors’ conference and  
other presentation meetings, domestic/ international IR meetings, new model announcement (to invite  
analysts), and plant tour events for analysts are held as well. Amid the COVID-19 where we are unable to  
hold face-to-face meetings, we continue to have communication with investors by utilizing online tools.  
We periodically hold IR presentations for individual investors by officers or IR representative. Since the  
annual meeting of shareholders held in 2008, we have been inviting shareholders to the Suzuki Plaza, after  
the meeting, for better understanding of Suzuki. (Due to the COVID-19, we cancelled the event for 2021.)  
Risk relating to politics,  
regulations, legal procedures,  
disasters, etc.  
Production with high-quality  
Develop products of superior value by focusing on the  
customer, quality assurance and affordable price, prompt  
investigation of cause and countermeasures, production  
with less variants, expand traceability management, early  
detection, prevention of occurrence, prevention of outflow  
Shareholders &  
Investors  
Legal proceedings  
At domestic automobile assembly plants, we accept students from the local schools as part of the field  
trips. We are also holding the exchange meeting with local community, plant festivals for promoting  
friendship among employees, their families, and local residents.  
Business development in various Hedges such as forward exchange contracts, decentralization  
countries in the world and global optimization of production facilities  
Local Community  
Integrated Report 2021  
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60  
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9
Data Section  
Section  
Unit  
FY2010  
FY2011  
FY2012  
FY2013  
FY2014  
FY2015  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
Number of employees  
14,532 14,389 14,405 14,571 14,751 14,932 15,138 15,269 15,431 15,646 16,073  
Person 13,269 13,147 13,140 13,260 13,347 13,467 13,603 13,711 13,808 13,932 14,220  
1
1-Year Financial/Non-Financial Data  
p61-p62  
p63-p64  
p65-p68  
p69-p70  
Male  
Financial Review  
Consolidated Financial Statement  
Company Information/Stock Information  
Female  
Employeees with job titles*1  
1,263  
1,242  
1,265  
1,311  
1,404  
1,465  
4,184  
4,131  
53  
1,535  
4,232  
4,162  
70  
1,558  
4,333  
4,243  
90  
1,623  
4,437  
4,339  
98  
1,714  
4,518  
4,403  
115  
1,853  
4,710  
4,577  
133  
0
5
Male  
Person  
%
Female  
Ratio of female  
1.27  
965  
957  
8
1.65  
1,014  
1,004  
10  
2.08  
1,049  
1,037  
12  
2.21  
1,080  
1,066  
14  
2.55  
1,140  
1,121  
19  
2.82  
1,204  
1,185  
19  
Managers  
926  
921  
5
Male  
Female  
Person  
1
1-Year Financial/Non-Financial Data  
Ratio of female  
Employment rate of people with disabilities  
New employment  
Male  
%
%
0.54  
2.09  
571  
496  
75  
0.83  
2.08  
635  
532  
103  
472  
412  
60  
0.99  
2.04  
794  
674  
120  
585  
523  
62  
1.14  
2.02  
642  
541  
101  
456  
396  
60  
1.30  
2.14  
563  
445  
118  
475  
396  
79  
1.67  
2.20  
708  
1.58  
2.23  
819  
249  
306  
268  
38  
427  
364  
63  
588  
496  
92  
Unit  
FY2010  
2,878  
994  
FY2011  
2,803  
1,020  
1,782  
1,134  
2,560  
596  
FY2012  
2,878  
1,044  
1,834  
1,169  
2,661  
672  
FY2013  
2,857  
998  
FY2014  
3,043  
1,055  
1,988  
1,308  
2,867  
756  
FY2015  
2,951  
861  
FY2016  
3,074  
871  
FY2017  
3,338  
971  
FY2018  
3,394  
1,011  
2,383  
1,850  
3,327  
725  
FY2019  
2,964  
944  
FY2020  
2,651  
930  
232  
569  
651  
Person  
Production unit  
Female  
17  
139  
168  
Domestic production  
College graduates  
Male  
Thousand  
units  
230  
214  
280  
247  
33  
367  
328  
39  
446  
404  
42  
462  
425  
37  
494  
577  
Overseas production  
Of which India  
1,884  
1,273  
2,643  
588  
1,859  
1,153  
2,709  
728  
2,090  
1,424  
2,861  
630  
2,203  
1,585  
2,918  
639  
2,367  
1,781  
3,224  
668  
2,020  
1,577  
2,852  
672  
1,721  
1,440  
2,571  
647  
Person  
413  
474  
Female  
16  
81  
103  
Automobile Sales unit  
Domestic sales  
Turnover rate  
%
4.3  
4.1  
3.8  
4.2  
3.9  
3.1  
2.2  
Thousand  
units  
Number of employees (consolidated) Person 52,731 54,484 55,948 57,749 57,409 61,601 62,992 65,179 67,721 68,499 68,739  
Oversas sales  
2,055  
1,133  
1,964  
1,006  
1,989  
1,051  
1,981  
1,054  
2,111  
1,171  
55  
2,231  
1,305  
249  
2,279  
1,445  
389  
2,556  
1,654  
461  
2,602  
1,754  
539  
2,179  
1,436  
489  
1,924  
1,323  
615  
Ratio of paid holiday taken*2  
%
76.0  
70.2  
75.7  
76.7  
84.8  
77.2  
Of which India  
*
1: Manager, assistant manager, supervisor, and foremen (including expert and technical master) *2: Excludes managers  
Sales unit of hybrid models Thousand units  
Section  
Section  
Production unit  
2,735  
185  
2,574  
174  
2,269  
169  
2,033  
180  
1,799  
154  
1,480  
122  
1,370  
141  
1,627  
152  
1,747  
115  
1,729  
95  
1,497  
67  
FY2010  
FY2011  
FY2012  
FY2013  
FY2014  
FY2015  
FY2016  
7,188  
61  
FY2017  
7,810  
65  
FY2018  
8765  
62  
FY2019  
7,177  
53  
FY2020  
5,660  
38  
Unit  
0
5
05  
Thousand  
Domestic production  
units  
GHG  
emissions  
occurred in  
the entire  
value chain  
Overseas production  
2,550  
2,695  
79  
2,400  
2,589  
78  
2,100  
2,312  
76  
1,852  
2,022  
74  
1,645  
1,764  
67  
1,358  
1,501  
61  
1,229  
1,367  
62  
1,475  
1,576  
60  
1,632  
1,745  
57  
1,634  
1,709  
49  
1,430  
1,535  
51  
Scope1  
Scope2  
Scope3  
10,000  
Motorcycle  
Net sales  
t-CO₂  
Sales unit  
50  
55  
56  
62  
66  
Thousand  
Domestic sales  
units  
7,077  
7,690  
8,647  
7,062  
5,556  
Overseas sales  
2,616  
2,511  
2,236  
1,948  
1,697  
1,440  
1,305  
1,516  
1,688  
1,661  
1,484  
Global  
Average fuel efficiency  
average CO₂  
emission  
amount of  
new  
19.8  
135.6  
20.1  
130.9  
22.0  
128.8  
120.3  
24.9  
125.3  
118.5  
26.4  
126.1  
117.5  
27.2  
119.4  
112.1  
27.4  
118.6  
111.1  
27.1  
114.9  
109.9  
25.9  
113.9  
108.7  
25.6  
120.7  
111.2  
24.5  
100.2  
112.9  
in Japan  
Unit  
FY2010  
FY2011  
FY2012  
FY2013  
FY2014  
FY2015  
FY2016  
FY2017  
FY2018  
FY2019  
FY2020  
km/L  
g/km  
Average CO₂ emissions  
2,608.2 2,512.2 2,578.3 2,938.3 3,015.5 3,180.7 3,169.5 3,757.2 3,871.5 3,488.4 3,178.2  
2,302.0 2,209.0 2,297.8 2,615.7 2,702.0 2,878.5 2,895.6 3,435.8 3,532.5 3,157.4 2,876.6  
amount in Europe  
models  
Automobile  
Motorcycle  
Marine  
Average CO₂ emissions  
257.7  
254.8  
230.3  
266.6  
250.5  
233.9  
206.3  
246.4  
255.1  
242.6  
74.5  
13.9  
88.4  
206.5  
83.4  
11.7  
95.1  
amount in India  
48.4  
Amount of  
water used  
globally  
409  
330  
413  
329  
434  
342  
782  
347  
780  
330  
772  
314  
818  
319  
872  
332  
863  
326  
863  
320  
815  
332  
Other  
Suzuki  
Marine + Other  
Domestic sales  
Overseas sales  
Europe  
48.5  
937.4  
50.2  
56.0  
63.0  
68.3  
67.6  
75.0  
83.9  
Billion  
yen  
Domestic manufacturing  
subsidiaries  
79  
84  
92  
99  
106  
344  
116  
342  
104  
395  
102  
438  
83  
86  
81  
986.8 1,040.9 1,132.7 1,094.6 1,047.9 1,037.5 1,116.7 1,252.4 1,179.5 1,174.0  
0,000m3  
1
1,670.8 1,525.4 1,537.4 1,805.6 1,920.8 2,132.8 2,132.0 2,640.5 2,619.1 2,308.9 2,004.2  
Overseas manufacturing  
subsidiaries  
336  
454  
457  
402  
395.1  
99.0  
350.9  
105.3  
886.3  
182.9  
119.3  
130.6  
53.9  
286.5  
95.6  
398.9  
65.1  
372.0  
66.0  
404.7  
67.0  
425.3  
56.1  
510.6  
62.5  
524.8  
70.8  
465.3  
67.0  
422.7  
68.1  
North America  
Asia  
Total global  
waste  
133  
119  
136  
114  
130  
110  
281  
102  
290  
102  
297  
93  
315  
93  
372  
114  
384  
115  
350  
104  
325  
113  
973.0  
203.5  
106.9  
122.5  
45.2  
985.4 1,112.0 1,214.5 1,394.7 1,393.0 1,773.2 1,762.3 1,523.7 1,293.2  
Suzuki  
dischange  
amount  
Others  
169.9  
144.6  
155.6  
80.4  
229.7  
187.7  
197.8  
107.5  
213.6  
117.2  
127.1  
445.3  
268.3  
179.4  
194.3  
96.9  
266.3  
195.3  
209.1  
116.7  
171.5  
168.3  
131.0  
529.3  
257.6  
266.7  
286.7  
160.0  
198.8  
163.4  
131.5  
639.9  
294.2  
374.2  
382.8  
215.7  
213.4  
150.9  
139.4  
577.9  
261.2  
324.4  
379.5  
178.8  
268.9  
148.9  
158.1  
375.4  
252.9  
215.1  
245.4  
134.2  
236.4  
164.2  
148.1  
404.2  
220.2  
194.4  
248.3  
146.4  
170.9  
136.5  
146.2  
770.8  
Domestic manufacturing  
subsidiaries  
14  
22  
20  
22  
20  
18  
18  
24  
21  
20  
16  
Operating income  
Ordinary income  
Net income*  
Billion  
yen  
1,000t  
India  
1
30  
21  
6
147  
17  
4
166  
13  
7
186  
10  
8
213  
12  
9
228  
12  
8
209  
12  
5
185  
8
Indonesia  
Thailand  
Capital expenditures  
Depreciation expenses  
R&D expenses  
130.3  
138.4  
104.1  
484.6  
126.7  
103.1  
109.8  
439.8  
169.3  
93.7  
194.5  
134.4  
125.9  
554.7  
3
Billion  
yen  
119.3  
427.5  
Interest-bearing debt  
Total assets  
2,224.3 2,302.4 2,487.6 2,874.1 3,252.8 2,702.0 3,116.0 3,340.8 3,402.0 3,339.8 4,036.4  
1,107.0 1,111.8 1,298.6 1,494.4 1,701.4 1,187.7 1,387.0 1,595.2 1,715.9 1,793.7 2,032.0  
Billion  
yen  
Net assets  
Shareholders’ equity ratio  
Net income per share, Basic  
Cash dividends per share (annual)  
ROE  
Yen  
43.6  
80.65  
13.00  
4.7  
42.9 41.8  
46.1  
46.2  
45.6  
35.4  
35.9  
38.8  
40.9  
44.5  
96.06 143.31 191.60 172.67 234.98 362.54 488.86 395.26 286.36 301.65  
15.00  
5.5  
18.00  
7.5  
24.00  
8.7  
27.00  
6.9  
32.00  
9.6  
44.00  
15.4  
74.00  
17.9  
74.00  
13.3  
85.00  
9.3  
90.00  
9.2  
*
Net income attributable to owners of parent  
Integrated Report 2021  
Integrated Report 2021  
62  
6
1
Liquidity and Source of Funds  
(
Assets, liabilities and net assets)  
Cash flows from investing activities  
Financial Review  
Net cash provided by investing activities for FY2020  
With respect to the financial positions at the end of FY2020, total  
amounted to ¥233.0 billion of negative which was used for  
capital investment in Japan and India, etc (¥297.0 billion of  
negative year-on-year). As a result, free cash flow amounted  
to ¥182.4 billion of positive (¥125.5 billion of negative year-  
on-year).  
assets were ¥4,036.4 billion (increased by ¥696.6 billion from  
the end of the previous consolidated fiscal year). With respect  
to liabilities, the company borrowed ¥400.0 billion for securing  
sufficient cash on hand in April-June period as the outlook of  
the spread of the new coronavirus infection was uncertain. As  
a result, interest-bearing debt were ¥770.8 billion (increased by  
¥366.6 billion from the end of the previous consolidated fiscal  
year) and total liabilities were ¥2,004.4 billion (increased by  
¥458.3 billion from the end of the previous consolidated fiscal  
year). Total net assets were ¥2,032.0 billion (increased by ¥238.3  
billion from the end of the previous consolidated fiscal year).  
As for the shareholders' equity ratio, the company had been  
working to improve it to 45% till the previous consolidated fiscal  
year. However, it dropped to 41.8% at the end of FY2020 due to  
the borrowings in April-June period. The company will continue to  
work for improving the shareholders' equity ratio as an important  
management issue, in balance with securing funds.  
Business Segments and Scope of Consolidation  
The corporate group of the Company consists of subsidiaries  
of 122 companies and affiliates of 34. The main businesses  
are manufacturing and marketing of automobiles,  
motorcycles, outboard motors, motorized wheelchairs, and  
houses, and also businesses of logistics and other services  
related to the respective operations.  
[Significant notes that are fundamental in making the  
consolidated financial statement]  
1. Note regarding scope of consolidation  
Consolidated subsidiaries 120 companies  
2. Note regarding scope of equity method  
Capital expenditures amounted to ¥170.9 billion in FY2020  
¥236.4 billion in the previous fiscal year), affected by the  
(
spread of COVID-19. More specifically, some investment  
projects were put on hold under an austere fiscal policy,  
while investment activities were not possible for a certain  
period due to lockdowns. In the future, Suzuki will continue  
to promote growth investment in accordance with its mid-  
term management plan, which aims to make investments  
totaling ¥1.2 trillion over five years.  
Affiliates accounted for using equity method 31 companies  
Management results of FY2020  
With respect to the management environment of the Group  
for FY2020, the spread of the new coronavirus infection has  
slowed the global economy significantly. Although the economy  
gradually recovered with settling down of the spread of infection  
temporarily, the outlook remains uncertain due to the respreads  
of the new coronavirus including new variants, the semiconductor  
shortage, and increase in price of raw materials, etc.  
Under such circumstances, with respect to the Group’s operating  
results for FY2020, consolidated net sales decreased by ¥310.2  
billion (8.9%) to ¥3,178.2 billion year-on-year. The decreased net  
sales and profit for April– June period could not be covered with  
factors including recovery of sales in India and Japan from July,  
and efforts to decrease expenses. Operating profit decreased by  
¥20.7 billion (9.6%) to ¥194.4 billion year-on-year mainly owing to  
decrease in sales and increase in price of raw materials.  
Ordinary profit increased by ¥2.9 billion (1.2%) to ¥248.3 billion  
year-on-year partly owing to improvement in financial revenue.  
Profit attributable to owners of parent increased by ¥12.2 billion  
(9.1%) to ¥146.4 billion year-on-year partly owing to recording  
¥14.2 billion as gain on sale of investment securities.  
Cash flows from financing activities  
Net cash provided by financing activities for FY2020  
amounted to ¥302.6 billion of positive (¥80.7 billion of  
positive year-on-year). This resulted from borrowing ¥400.0  
billion in April-June period to secure sufficient cash on hand  
due to the uncertain outlook for the new coronavirus. Given  
such factors as the possibility of COVID-19 spreading again  
and in consideration of the risk concerning business funds  
in the future, Suzuki intends to maintain the current level of  
cash on hand for the time being.  
(
Capital Resources, Liquidity of Funds, and Cash flows)  
The balance of cash and cash equivalents at the end of  
FY2020 amounted to ¥924.4 billion (increased by ¥504.0  
billion from the end of the previous consolidated fiscal year).  
Cash flows for FY2020 are as follows.  
Section  
Section  
Cash flows from operating activities  
0
5
05  
Net cash provided by operating activities for FY2020  
amounted to ¥415.4 billion of positive due to recovery of  
performance from July (¥171.5 billion of positive year-on-  
year).  
R&D Expenses  
Suzuki Motor Corporation takes the lead in R&D activities for the  
entire Suzuki Group. Proactive efforts are being made to provide  
unique and competitive products that respond to environmental  
issues and customers’ diversifying needs.  
curbing energy use through energy saving and better production  
efficiencies and by developing technologies to shift to other forms  
of energy; and leveraging data utilization technologies, including AI,  
in improving and assuring the quality of new technologies.  
In its mid-term management plan “Sho-Sho-Kei-Tan-Bi” (April  
In FY2020, R&D expenses of the entire Group amounted to ¥146.2  
billion, and the breakdown by segment is as shown below.  
Basic Dividend Policy and Dividends  
2
021 to March 2026), Suzuki has declared its commitment to  
The company places shareholder return as one of the most  
important management issues. With respect to the dividends,  
our basic policy is stable dividend under the indication of  
annual cash dividends per share of ¥90.00.  
assuring people’s means of mobility as one tenet under the plan’s  
basic philosophy. While focusing on this tenet, the production,  
engineering, purchasing, and IT departments of Suzuki are working  
in concert and taking up the challenge of delivering valued products  
and services to customers. Suzuki is also aiming to become carbon  
neutral globally. Efforts in this area include developing technologies  
necessary to electrify products and to manufacture such products;  
reducing CO₂ emissions from manufacturing processes by  
Suzuki’s basic policy is to pay dividends from surplus twice  
a year in the forms of interim and year-end dividends. The  
Articles of Incorporation of Suzuki permit the Company to  
pay an interim dividend on the basis of a resolution of the  
Board of Directors, using every September 30 as the record  
date. The interim dividend and year-end dividend are based  
on a resolution of the Board of Directors and that of the  
General Meeting of Shareholders, respectively.  
Segment  
R&D Expenses  
¥130.4 billion  
3
0% dividend payout ratio announced on the “Mid-Term  
Management Plan (April 2021 to March 2026) ~ “Sho-Sho-  
Kei-Tan-Bi” ~” announced on February 24, 2021.  
Under this dividend policy, Suzuki increased the year-end  
dividend per share by ¥5.00 over the previous fiscal year to  
53.00 in FY2020. Including the interim dividend, Suzuki paid  
Automobile business  
Motorcycle business  
Marine business, etc.  
ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀTotal  
¥12.4 billion  
¥12.4 billion  
¥146.2 billion  
¥
Capital Expenditures  
Capital expenditures for FY2020 were ¥170,947 million,  
which were used for production, R&D, and marketing  
facilities. Breakdown by segment is as per below.  
Segment  
Capital Expenses  
¥160,762 million  
¥8,350 million  
¥1,833 million  
¥170,947 million  
Facilities  
Financing  
Self-financing and outside financing  
Same as above  
Automobile business  
Motorcycle business  
Marine business, etc.  
Production, R&D, and marketing facilities, etc. of automobiles  
Production, R&D, and marketing facilities, etc. of motorcycles  
Production, R&D, and marketing facilities, etc. of outboard motors Same as above  
Total  
Note 1. The above amounts do not include consumption tax, etc.  
In the automobile business, the Company made capital expenditure of ¥51,485 million,  
2
3
. Capital expenditure amount is a total of the Company and its subsidiaries.  
. Investment in each segment are as per below.  
which includes expansion of production ability and production facilities for new models.  
Maruti Suzuki India Ltd. also made capital expenditure of ¥33,822 million, which  
includes expansion of production ability, production facilities for new models. Suzuki  
Motor Gujarat Private Ltd. made capital expenditure of ¥30,993 million, which includes  
expansion of production ability.  
In the motorcycle business, the Company made capital expenditure of ¥3,390 million,  
which includes expansion of production ability.  
Integrated Report 2021  
Integrated Report 2021  
64  
6
3
Consolidated Financial Statement  
Consolidated Balance Sheets  
(
Amount: Millions of yen)  
(Amount: Millions of yen)  
FY2019  
FY2020  
FY2019  
FY2020  
(As of 31 March 2020)  
(As of 31 March 2021)  
(As of 31 March 2020)  
(As of 31 March 2021)  
Assets  
Liabilities  
Current liabilities  
Accounts payable-trade  
Current assets  
Cash and deposits  
485,808  
427,358  
118,584  
245,409  
47,420  
1,024,553  
448,601  
201,549  
246,567  
46,298  
257,996  
71,869  
121,082  
74,515  
2,972  
330,522  
78,663  
287,577  
281,277  
Notes and accounts receivable-trade  
Securities  
Electronically recorded obligations-operating  
Short-term borrowings  
Merchandise and finished goods  
Work in process  
Current portion of long-term borrowings  
Current portion of bonds with share acquisition rights  
Accrued expenses  
Raw materials and supplies  
Other  
62,662  
63,045  
207,996  
22,310  
315,835  
95  
228,726  
32,138  
254,076  
83  
155,349  
(2,871)  
132,315  
(4,138)  
Income taxes payable  
Allowance for doubtful accounts  
Total current assets  
Provision for product warranties  
Provision for bonuses for directors  
Other  
1,539,722  
2,158,793  
Non-current assets  
150,830  
1,225,506  
195,397  
1,688,462  
Property, plant and equipment  
Buildings and structures, net  
Machinery, equipment and vehicles, net  
Tools, furniture and fixtures, net  
Land  
Total current liabilities  
186,544  
241,974  
68,402  
202,409  
270,729  
61,065  
Non-current liabilities  
Section  
Section  
Bonds with share acquisition rights  
Long-term borrowings  
8,560  
197,064  
5,121  
8,560  
193,413  
5,802  
0
5
05  
304,652  
118,571  
920,144  
1,604  
317,813  
126,897  
978,916  
2,351  
Deferred tax liabilities  
Construction in progress  
Total property, plant and equipment  
Intangible assets  
Provision for retirement benefits for directors  
Provision for disaster  
1,161  
17  
436  
358  
Provision for product liabilities  
Provision for recycling expenses  
Retirement benefit liability  
Other  
4,646  
4,217  
Investments and other assets  
Investment securities  
9,654  
12,363  
62,081  
29,120  
315,932  
2,004,395  
662,194  
549  
704,305  
545  
67,206  
26,768  
320,619  
1,546,126  
Long-term loans receivable  
Retirement benefit asset  
Deferred tax assets  
4,261  
Total non-current liabilities  
174,320  
41,843  
(445)  
140,922  
46,825  
(329)  
Total liabilities  
Other  
Allowance for doubtful accounts  
Allowance for investment loss  
Total investments and other assets  
Total non-current assets  
Net assets  
Shareholders’ equity  
(150)  
(232)  
878,312  
1,800,060  
3,339,783  
896,298  
1,877,566  
4,036,360  
Share capital  
138,202  
146,490  
138,262  
143,400  
Capital surplus  
Total assets  
Retained earnings  
Treasury shares  
1,414,665  
(21,775)  
1,519,826  
(21,027)  
Total shareholders’ equity  
1,677,583  
1,780,462  
Accumulated other comprehensive income  
Valuation difference on available-for-sale securities  
Deferred gains or losses on hedges  
Foreign currency translation adjustment  
Remeasurements of defined benefit plans  
Total accumulated other comprehensive income  
Share acquisition rights  
87,455  
(269)  
121,133  
(484)  
(255,266)  
(21,951)  
(190,032)  
115  
(193,295)  
(20,337)  
(92,984)  
115  
Non-controlling interests  
305,990  
1,793,657  
3,339,783  
344,371  
2,031,964  
4,036,360  
Total net assets  
Total liabilities and net assets  
Integrated Report 2021  
Integrated Report 2021  
66  
6
5
Consolidated Statement of Income and Consolidated Statement of Comprehensive Income  
Consolidated Statement of Cash Flows  
Consolidated Statement of Income  
(
Amount: Millions of yen)  
(Amount: Millions of yen)  
FY2019  
FY2020  
FY2019  
FY2020  
(
1 April 2019 – 31 March 2020)  
(1 April 2020 – 31 March 2021)  
(1 April 2019 – 31 March 2020)  
(1 April 2020 – 31 March 2021)  
Net sales  
Cost of sales  
Gross profit  
Selling, general and administrative expenses  
Operating profit  
3,488,433  
2,514,779  
973,654  
758,585  
215,069  
3,178,209  
2,311,592  
866,617  
672,184  
194,432  
Cash flows from operating activities  
Profit before income taxes  
246,027  
164,158  
565  
(1,868)  
185  
(6,339)  
(28,776)  
5,555  
(2,527)  
(6,315)  
(1,222)  
45  
241,064  
136,545  
5,323  
Depreciation and amortization  
Impairment losses  
Increase (decrease) in allowance for doubtful accounts  
Increase (decrease) in retirement benefit liability  
Increase (decrease) in provision for product warranties  
Interest and dividend income  
801  
Non-operating income  
Interest income  
(6,799)  
(62,750)  
(41,503)  
4,935  
(7,146)  
(7,900)  
496  
(14,172)  
(5,547)  
22,145  
18,045  
63,593  
15,451  
57,815  
420,400  
41,826  
(5,021)  
(41,766)  
415,439  
25,450  
3,325  
36,221  
5,282  
7,196  
7,900  
11,942  
68,543  
Dividend income  
Foreign exchange gains  
Share of profit of entities accounted for using equity method  
Other  
Interest expenses  
Foreign exchange losses (gains)  
6,315  
15,930  
51,021  
Share of loss (profit) of entities accounted for using equity method  
Loss (gain) on sale of property, plant and equipment  
Loss (gain) on sale of investment securities  
Decrease (increase) in trade receivables  
Decrease (increase) in inventories  
Decrease (increase) in accounts receivable-other  
Increase (decrease) in trade payables  
Increase (decrease) in accrued expenses  
Other, net  
Subtotal  
Interest and dividends received  
Interest paid  
Income taxes paid  
Total non-operating income  
Non-operating expenses  
Interest expenses  
5,555  
3,508  
11,612  
20,675  
245,414  
4,935  
1,109  
Foreign exchange losses  
Other  
(29,177)  
(23,360)  
(51,727)  
(4,850)  
(54,742)  
206,736  
28,525  
(4,808)  
(58,921)  
171,533  
9,784  
Total non-operating expenses  
Ordinary profit  
Extraordinary income  
Gain on sale of non-current assets  
Gain on sale of investment securities  
Total extraordinary income  
Extraordinary losses  
14,720  
248,255  
Section  
Section  
1,501  
170  
1,672  
741  
14,173  
14,914  
0
5
05  
Loss on COVID-19  
279  
215  
565  
1,060  
246,027  
48,881  
34,537  
83,418  
162,608  
28,386  
134,222  
*�  
*ꢀ  
15,542  
1,238  
Net cash provided by operating activities  
Cash flows from investing activities  
Payments into time deposits  
Loss on sale of non-current assets  
Loss on sale of investment securities  
Impairment losses  
1
(97,968)  
93,678  
(128,363)  
97,598  
(561,233)  
463,488  
(171,706)  
67,231  
5,323  
Proceeds from withdrawal of time deposits  
Purchase of securities  
Proceeds from sale and redemption of securities  
Purchase of property, plant and equipment  
Other, net  
Total extraordinary losses  
Profit before income taxes  
Income taxes-current  
Income taxes-deferred  
Income taxes  
22,106  
241,064  
50,772  
20,869  
71,641  
169,422  
23,000  
146,421  
(682,913)  
698,776  
(245,825)  
(62,736)  
(296,989)  
Net cash provided by investing activities  
Cash flows from financing activities  
Net increase (decrease) in short-term borrowings  
Proceeds from long-term borrowings  
Repayments of long-term borrowings  
Purchase of bonds with share acquisition rights  
Proceeds from disposal of treasury shares  
Dividends paid  
(232,985)  
Profit  
Profit attributable to non-controlling interests  
Profit attributable to owners of parent  
36,358  
72,741  
(70,395)  
153,355  
285,118  
(80,166)  
(2,970)  
*
*
1 Loss on COVID-19 FY2020 (1 April 2020- 31 March 2021)  
(Amount: Millions of yen)  
¥15,542 million equivalent to fixed expenses related to production suspension due to lockdown  
Use  
Location  
Japan  
Japan  
Total  
Classification  
Land  
Amount  
in countries including India and Hungary to prevent the spread of the new coronavirus pandemic  
was recorded as extraordinary losses.  
2 Impairment losses  
FY2020 (1 April 2020- 31 March 2021)  
The Group recorded impairment losses in the following group of assets.  
96,096  
(34,139)  
(19,975)  
23  
Assets for rent  
Idle assets  
5,245  
(41,254)  
(11,490)  
41  
Land  
7
8
Dividends paid to non-controlling interests  
Other, net  
5,323  
Net cash provided by financing activities  
Effect of exchange rate changes on cash and cash equivalents  
Net increase (decrease) in cash and cash equivalents  
Cash and cash equivalents at the beginning of period  
Cash and cash equivalents at the end of period  
80,708  
(7,956)  
(52,704)  
473,097  
420,392  
302,633  
18,912  
503,999  
420,392  
924,392  
Consolidated Statement of Comprehensive Income  
(
Amount: Millions of yen)  
FY2019  
1 April 2019 –  
1 March 2020)  
FY2020  
(1 April 2020 –  
31 March 2021)  
(
3
Profit  
162,608  
169,422  
Other comprehensive income  
Valuation difference on available-for-sale securities  
Deferred gains or losses on hedges  
(2,603)  
(313)  
47,078  
(44)  
Foreign currency translation adjustment  
(119,454)  
(1,239)  
(1,308)  
(124,919)  
37,688  
75,167  
2,737  
927  
125,865  
295,287  
Remeasurements of defined benefit plans, net of tax  
Share of other comprehensive income of entities accounted for using equity method  
Total other comprehensive income  
Comprehensive income  
Comprehensive income attributable to:  
owners of parent  
34,425  
3,263  
243,469  
51,817  
non-controlling interests  
Integrated Report 2021  
Integrated Report 2021  
68  
6
7
Capital and Situation of Stock (as of 31 March 2021)  
Company Information/Stock Information  
・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・  
Capitalꢀ  
138,262 million yen  
Total number of authorized shares 1,500 million  
Total number of shares issued 491,098,300  
Number of shareholders  31,588  
Company Name  
SUZUKI MOTOR CORPORATION  
Date of Incorporation  
March 1920 Incorporated as Suzuki Loom Manufacturing Co.  
June 1954 Name changed to Suzuki Motor Co., Ltd.  
October 1990 Name changed to Suzuki Motor Corporation  
Stock Listing Tokyo Stock Exchange  
Representative  
No. of Employees  
Net Sales  
Representative Director and President Toshihiro Suzuki  
Securities Code 7269  
[Consolidated] 68,739  
[Non-consolidated] 16,073 (as of 31 March 2021)  
Ordinary General Meeting of Shareholders June  
[Consolidated] 3,178,209 million yen [Non-consolidated] 1,707,133 million yen (FY2020)  
Record Dates Ordinary General Meeting of Shareholders 31 March  
Head Office  
300 Takatsuka-cho, Minami-ku, Hamamatsu, Shizuoka 432-8611 Japan  
Website Address: https://www.globalsuzuki.com  
Year-End Dividend 31 March  
Interim Dividend 30 September  
Fiscal Year-End  
31 March  
Shareholders’ Register Manager Sumitomo Mitsui Trust Bank, Limited  
1-4-1, Marunouchi, Chiyoda-ku, Tokyo  
Section  
Public Accounting Firm Seimei Audit Corporation  
Section  
0
5
05  
Top Ten Largest Shareholders >  
Main Products  
Main Facilities  
Automobiles, Motorcycles, Outboard Motors, Motorized Wheelchairs, etc.  
Number of Shares  
1,000 shares)  
Percentage of  
Name of Shareholders  
(
Shareholding (%)  
Head Office  
Hamamatsu, Shizuoka  
Kosai, Shizuoka  
The Master Trust Bank of Japan, Ltd. (Trust Account)  
Custody Bank of Japan, Ltd. (Trust Account)  
Toyota Motor Corporation  
52,404  
24,508  
24,000  
17,961  
16,000  
13,000  
11,600  
8,415  
10.8  
5.0  
4.9  
3.7  
3.3  
2.7  
2.4  
1.7  
1.6  
1.6  
Kosai Plant  
Iwata Plant  
Iwata, Shizuoka  
Osuka Plant  
Kakegawa, Shizuoka  
Makinohara, Shizuoka  
Hamamatsu, Shizuoka  
Minato-ku, Tokyo  
Sagara Plant  
Tokio Marine & Nichido Fire Insurance Co., Ltd.  
MUFG Bank, Ltd  
Hamamatsu Plant  
Tokyo Branch Office  
Yokohama Lab.  
Resona Bank, Ltd.  
Yokohama, Kanagawa  
The Shizuoka Bank, Ltd.  
Marine Technical Center Kosai, Shizuoka  
JP Morgan Chase Bank 385632  
Sompo Japan Insurance Inc.  
Suzuki Group Companies (as of 31 March 2021)  
7,761  
Consolidated subsidiaries  
120 companies  
Nippon Steel Corporation  
7,759  
(
Note) 1. Number of shares less than 1,000 is truncated.  
Japan >  
2. Percentage of shareholding is calculated excluding treasury stock (5,459 thousand shares).  
Consolidated subsidiaries in Japan  
67 companies  
Manufacturing companies including Suzuki Auto Parts Mfg. Co., Ltd., Snic Co., Ltd., etc.  
Sales companies including Suzuki Motor Sales Tokyo Inc., Suzuki Motor Sales Kinki Inc., etc.  
Unit FY2016  
FY2017  
194.2  
FY2018  
FY2019  
95.0  
FY2020  
179.1  
Total Shareholder Return  
TOPIX Net Total Return Index  
155.0  
169.0  
Overseas >  
(114.7)  
(132.9)  
(126.2)  
(114.2)  
(162.3)  
Overseas consolidated subsidiaries  
53 companies  
Manufacturing companies including Maruti Suzuki India Ltd. (India),  
Pak Suzuki Motor Co., Ltd. (Pakistan),  
PT. Suzuki Indomobil Motor (Indonesia),  
Magyar Suzuki Corporation Ltd. (Hungary), etc.  
Sales companies including Suzuki Deutschland GmBH (Germany), etc.  
Integrated Report 2021  
Integrated Report 2021  
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300 Takatsuka-Cho,  
Minami-Ku, Hamamatsu,  
Shizuoka, Japan 432-8611  
https://www.globalsuzuki.com  


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