CLARIFY INC
S-8, 1997-04-28
PREPACKAGED SOFTWARE
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          As filed with the Securities and Exchange Commission on April 28, 1997
                                                     Registration No. __________

================================================================================

                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                 ---------------
                                    FORM S-8
                             REGISTRATION STATEMENT
                                      Under
                           THE SECURITIES ACT OF 1933
                                 ---------------

                                  CLARIFY INC.
             (Exact Name of Registrant as Specified in its Charter)

           Delaware                                            77-0259235
(State or Other Jurisdiction of                             (I.R.S. Employer
Incorporation or Organization)                           Identification Number)

                                2125 O'Nel Drive
                           San Jose, California 95131
               (Address of principal executive offices) (Zip Code)
                                 ---------------

                      1995 STOCK OPTION/STOCK ISSUANCE PLAN
                          EMPLOYEE STOCK PURCHASE PLAN
                            (Full title of the Plans)
                                 ---------------

                                 David A. Stamm
                      President and Chief Executive Officer
                      2125 O'Nel Drive, San Jose, CA 95131
                     (Name and address of agent for service)
                                 (408) 573-3000
          (Telephone number, including area code, of agent for service)
                                 ---------------

<TABLE>

                         CALCULATION OF REGISTRATION FEE
<CAPTION>
====================================================================================================================================
                                                                 Proposed Maximum   Proposed Maximum
         Title of Each Class of                Amount to          Offering Price         Aggregate              Amount of
      Securities to be Registered           be Registered (1)     Per Share (2)       Offering Price (2)      Registration Fee
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                        <C>                         <C>                 <C>                     <C>
1995 Stock Option/Stock Issuance Plan:

Options to purchase Common Stock              1,158,475               N/A                  N/A                     N/A

Common Stock, $0.0001 par value            1,158,475 shares            $7.0313             $8,145,585.27           $2,468.36

Employee Stock Purchase Plan:

Common Stock, $0.0001 par value              820,000 shares            $7.0313             $5,765,666              $1,747.17
====================================================================================================================================

<FN>
(1)      This  Registration  Statement shall also cover any additional shares of
         Common Stock which become  issuable  under the Clarify Inc.  1995 Stock
         Option/Stock  Issuance Plan and Employee  Stock Purchase Plan by reason
         of any stock dividend,  stock split,  recapitalization or other similar
         transaction effected without the receipt of consideration which results
         in an increase in the number of the outstanding  shares of Common Stock
         of Clarify Inc.

(2)      Calculated  solely for purposes of this  offering  under Rule 457(h) of
         the Securities Act of 1933, as amended,  on the basis of the average of
         the high and low  selling  prices per share of Common  Stock of Clarify
         Inc. as reported on the Nasdaq National Market on April 21, 1997.
</FN>
</TABLE>

<PAGE>

                                     PART II

               Information Required in the Registration Statement


Item 3.  Incorporation of Documents by Reference

         Clarify Inc. (the "Registrant")  hereby  incorporates by reference into
this Registration  Statement the following  documents  previously filed with the
Securities and Exchange Commission ("SEC"):

         (a)   The  Registrant's  report on Form 10-K for the fiscal  year ended
               December 31, 1996;

         (b)   The Registrant's  Registration Statement No. 00-26776 on Form 8-A
               filed with the SEC on  September  15,  1995,  pursuant to Section
               12(b) of the Securities Exchange Act of 1934 (the "1934 Act"), in
               which  there  is  described  the  terms,  rights  and  provisions
               applicable to the Registrant's outstanding Common Stock.

         All  reports  and  definitive  proxy or  information  statements  filed
pursuant to Section 13(a),  13(c), 14 or 15(d) of the 1934 Act after the date of
this  Registration  Statement  and  prior  to  the  filing  of a  post-effective
amendment which  indicates that all securities  offered hereby have been sold or
which  deregisters  all securities  then remaining  unsold shall be deemed to be
incorporated  by reference  into this  Registration  Statement  and to be a part
hereof from the date of filing of such documents.  Any statement  contained in a
document  incorporated or deemed to be incorporated by reference herein shall be
deemed to be modified or superseded for purposes of this Registration  Statement
to the extent that a statement  contained  herein or in any  subsequently  filed
document which also is deemed to be incorporated by reference herein modifies or
supersedes  such statement.  Any such statement so modified or superseded  shall
not be deemed, except as so modified or superseded, to constitute a part of this
Registration Statement.

Item 4.  Description of Securities

         Not applicable.

Item 5.  Interests of Named Experts and Counsel

         Not applicable.

Item 6.  Indemnification of Directors and Officers

         Section 145 of the Delaware General  Corporation Law authorizes a court
to award or a  corporation's  Board of  Directors  to grant  indemnification  to
directors   and   officers   in  terms   sufficiently   broad  to  permit   such
indemnification   under  certain   circumstances   for  liabilities   (including
reimbursement  for expenses  incurred)  arising under the Securities Act of 1933
(the "1933 Act"),  Article VII, Section 6, of the  Registrant's  Bylaws provides
for mandatory  indemnification  of its  directors  and officers and  permissible
indemnification of employees and other agents to the maximum extent permitted by
the  Delaware  General   Corporation   Law.  The  Registrant's   Certificate  of
Incorporation  provides that,  pursuant to Delaware law, its directors shall not
be liable for monetary  damages for breach of the  directors'  fiduciary duty as
directors  to  the  Registrant  and  its  stockholders.  This  provision  in the
Certificate of Incorporation  does not eliminate the directors'  fiduciary duty,
and in appropriate  circumstances equitable remedies such as injunctive of other
forms on  non-monetary  relief  will remain  available  under  Delaware  law. In
addition,  each  director will continue to be subject to liability for breach of
the  director's  duty of loyalty to the  Registrant for acts or omissions not in
good faith or involving intentional  misconduct,  for knowing violations of law,
for  actions  leading to  improper  personal  benefit of the  director,  and for
payment of dividends or approval of stock  repurchases or  redemptions  that are
unlawful under Delaware law.


<PAGE>


Item 7.  Exemption from Registration Claimed

         Not applicable.

Item 8.  Exhibits

Exhibit Number    Exhibit
- --------------    -------
  4               Instrument Defining Rights of Stockholders.  Reference is made
                  to  Registrant's  Registration  Statement No. 00-26776 on Form
                  8-A,  which is  incorporated  herein by reference  pursuant to
                  Item  3(b) of  this  Registration  Statement.

  5               Opinion and consent of  Gunderson  Dettmer  Stough  Villeneuve
                  Franklin & Hachigian, LLP.

  23.1            Consent of Coopers & Lybrand LLP - Independent Accountants.

  23.2            Consent of  Gunderson  Dettmer  Stough  Villeneuve  Franklin &
                  Hachigian,  LLP  is  contained  in  Exhibit  5.  

  24              Power  of  Attorney.  Reference  is made to page  II-3 of this
                  Registration Statement.

  99.1            Employee Stock Purchase Plan.

Undertakings

         A. The undersigned  Registrant hereby  undertakes:  (1) to file, during
any period in which offers or sales are being made, a  post-effective  amendment
to this Registration Statement (i) to include any prospectus required by Section
10(a)(3) of the 1933 Act, (ii) to reflect in the  prospectus any facts or events
arising after the  effective  date of this  Registration  Statement (or the most
recent  post-effective   amendment  thereof)  which,   individually  or  in  the
aggregate,  represent a fundamental  change in the information set forth in this
Registration  Statement  and (iii) to  include  any  material  information  with
respect  to  the  plan  of  distribution   not  previously   disclosed  in  this
Registration  Statement  or any  material  change  to such  information  in this
Registration Statement; provided, however, that clauses (1)(i) and (1)(ii) shall
not  apply  if the  information  required  to be  included  in a  post-effective
amendment by those  paragraphs  is contained  in periodic  reports  filed by the
Registrant  pursuant  to Section  13 or  Section  15(d) of the 1934 Act that are
incorporated  by reference into this  Registration  Statement;  (2) that for the
purpose of determining any liability under the 1933 Act each such post-effective
amendment  shall be deemed to be a new  registration  statement  relating to the
securities  offered  therein and the  offering of such  securities  at that time
shall be deemed to be the initial bona fide  offering  thereof and (3) to remove
from  registration by means of a post-effective  amendment any of the securities
being registered which remain unsold at the termination of the Registrant's 1995
Stock Option/Stock Issuance and/or the Employee Stock Purchase Plan.

         B. The undersigned  Registrant  hereby undertakes that, for purposes of
determining  any liability  under the 1933 Act, each filing of the  Registrant's
annual report pursuant to Section 13(a) or Section 15(d) of the 1934 Act that is
incorporated by reference into this Registration Statement shall be deemed to be
a new registration statement relating to the securities offered therein, and the
offering of such  securities at that time shall be deemed to be the initial bona
fide offering thereof.

         C. Insofar as  indemnification  for liabilities  arising under the 1933
Act may be  permitted  to  directors,  officers  or  controlling  persons of the
Registrant pursuant to the foregoing  provisions,  or otherwise,  the Registrant
has been  advised  that,  in the  opinion of the SEC,  such  indemnification  is
against  public  policy  as  expressed  in the  1933  Act,  and  is,  therefore,
unenforceable.  In the  event  that a claim  for  indemnification  against  such
liabilities  (other than the payment by the  Registrant of expenses  incurred or
paid by a  director,  officer or  controlling  person of the  Registrant  in the
successful  defense of any  action,  suit or  proceeding)  is  asserted  by such
director,  officer or controlling person in connection with the securities being
registered, the Registrant will, unless in the opinion of its counsel the matter
has been  settled by  controlling  precedent,  submit to a court of  appropriate
jurisdiction the question whether such  indemnification  by it is against public
policy  as  expressed  in the  1933  Act  and  will  be  governed  by the  final
adjudication of such issue.

                                      II-2

<PAGE>


                                   SIGNATURES

         Pursuant to the requirements of the Securities Act of 1933, as amended,
the Registrant certifies that it has reasonable grounds to believe that it meets
all of the  requirements  for  filing  on Form  S-8,  and has duly  caused  this
Registration Statement to be signed on its behalf by the undersigned,  thereunto
duly authorized,  in the City of San Jose, State of California, on this 25th day
of April, 1997.

                                          Clarify Inc.


                                          By: /s/ David A Stamm
                                             -----------------------------------
                                              David A. Stamm
                                              President, Chief Executive Officer
                                              and Director

                                POWER OF ATTORNEY

KNOW ALL PERSONS BY THESE PRESENTS:

         That the undersigned officers and directors of Clarify Inc., a Delaware
corporation,  do hereby  constitute and appoint David A. Stamm and Ray M. Fritz,
and each of them,  the lawful  attorneys-in-fact  and agents with full power and
authority  to do any  and  all  acts  and  things  and to  execute  any  and all
instruments  which said  attorneys  and agents  determine  may be  necessary  or
advisable or required to enable said  corporation  to comply with the Securities
Act of 1933, as amended,  and any rules or  regulations or  requirements  of the
Securities  and  Exchange   Commission  in  connection  with  this  Registration
Statement. Without limiting the generality of the foregoing power and authority,
the powers  granted  include  the power and  authority  to sign the names of the
undersigned  officers and directors in the  capacities  indicated  below to this
Registration  Statement,  to any  and all  amendments,  both  pre-effective  and
post-effective,  and supplements to this Registration Statement,  and to any and
all  instruments  or  documents  filed as part of or in  conjunction  with  this
Registration  Statement or amendments or  supplements  thereof,  and each of the
undersigned  hereby ratifies and confirms all that said attorneys and agents, or
any one of them,  shall do or cause to be done by virtue  hereof.  This Power of
Attorney may be signed in several counterparts.

         IN WITNESS WHEREOF,  each of the undersigned has executed this Power of
Attorney as of the date indicated.

         Pursuant to the requirements of the Securities Act of 1933, as amended,
this  Registration  Statement has been signed below by the following  persons in
the capacities and on the dates indicated.

Signature                 Title                                   Date         
- ---------                 -----                                   ----
                          
/s/ David A. Stamm        
- ------------------------  President, Chief Executive            April 25, 1997
David A. Stamm            Officer (Principal Executive
                          Officer) and Director
/s/ Ray M. Fritz          
- ------------------------  Chief Financial Officer (Principal    April 25, 1997
Ray M. Fritz              Financial and Accounting Officer)
                          
                                           II-3
                          
<PAGE>                    
                          
                          
Signature                 Title                                   Date
- ---------                 -----                                   ----
                          
/s/ James L. Patterson        
- ------------------------
James L. Patterson        Chairman of the Board                 April 25, 1997
                          
/s/ Thomas H. Bredt
- ------------------------
Thomas H. Bredt           Director                              April 25, 1997
                          
/s/ Mary Jane Elmore
- ------------------------
Mary Jane Elmore          Director                              April 25, 1997
                          
/s/ Frederick Fluegel
- ------------------------
Frederick Fluegel         Director                              April 25, 1997
                          
                                      II-4

<PAGE>

                       SECURITIES AND EXCHANGE COMMISSION

                                WASHINGTON, D.C.




                                    EXHIBITS

                                       TO

                                    FORM S-8

                                      UNDER

                             SECURITIES ACT OF 1933




                                  CLARIFY INC.


<PAGE>


                                  EXHIBIT INDEX
                                  -------------


Exhibit
Number            Exhibit
- --------          -------

   4              Instrument Defining Rights of Stockholders.  Reference is made
                  to  Registrant's  Registration  Statement No. 00-26776 on Form
                  8-A,  which is  incorporated  herein by reference  pursuant to
                  Item 3(b) of this Registration Statement.

   5              Opinion and consent of  Gunderson  Dettmer  Stough  Villeneuve
                  Franklin & Hachigian, LLP.

  23.1            Consent of Coopers & Lybrand LLP - Independent Accountants.

  23.2            Consent of  Gunderson  Dettmer  Stough  Villeneuve  Franklin &
                  Hachigian, LLP is contained in Exhibit 5.

  24              Power  of  Attorney.  Reference  is made to page  II-3 of this
                  Registration Statement.

  99.1            Employee Stock Purchase Plan.




                                    EXHIBIT 5

                 Opinion and consent of Gunderson Dettmer Stough
                      Villeneuve Franklin & Hachigian, LLP







<PAGE>

                                 April 25, 1997


Clarify Inc.
2125 O'Nel Drive
San Jose, CA  95131



                  Re:      Clarify Inc. (the "Company")
                           Registration Statement for an aggregate
                           of 1,978,475 Shares of Common Stock
                           -----------------------------------

Ladies and Gentlemen:

         We  refer  to  your   registration  on  Form  S-8  (the   "Registration
Statement")  under the Securities Act of 1933, as amended,  of the (i) 1,158,475
shares of Common Stock  available for issuance  under the  Company's  1995 Stock
Option/Stock Issuance Plan and (ii) 820,000 shares of Common Stock available for
issuance  under the Company's  Employee Stock Purchase Plan. We advise you that,
in our  opinion,  when such  shares  have been  issued and sold  pursuant to the
applicable provisions of the Company's 1995 Stock Option/Stock Issuance Plan and
the  Employee  Stock  Purchase  Plan and in  accordance  with  the  Registration
Statement,  such shares  will be validly  issued,  fully paid and  nonassessable
shares of the Company's Common Stock.

         We hereby  consent to the  filing of this  opinion as an exhibit to the
Registration Statement.

                                         Very truly yours,

                                         /s/ Gunderson Dettmer Stough Villeneuve
                                             Franklin & Hachigian, LLP


                                         Gunderson Dettmer Stough Villeneuve
                                         Franklin & Hachigian, LLP




                       CONSENT OF INDEPENDENT ACCOUNTANTS


         We  consent  to the  incorporation  by  reference  in this Registration
Statement on Form S-8 of our reports  dated  January 14, 1997,  on our audits of
the  consolidated  financial  statements  and  financial  statement  schedule of
Clarify Inc. as of December  31, 1996 and 1995,  and for each of the three years
in the period ended December 31, 1996,  which reports are included in the Annual
Report on Form 10-K for the year ended December 31, 1996.



                                          /s/ Coopers & Lybrand L.L.P.

                                              COOPERS & LYBRAND L.L.P.

San Jose, California
April 25, 1997




                                  EXHIBIT 99.1

                          Employee Stock Purchase Plan




<PAGE>

                                  CLARIFY INC.
                          EMPLOYEE STOCK PURCHASE PLAN

                          (As amended on April 9, 1997)


I.        PURPOSE OF THE PLAN

         This Employee  Stock Purchase Plan is intended to promote the interests
of Clarify Inc. by providing  eligible employees with the opportunity to acquire
a  proprietary   interest  in  the  Corporation   through   participation  in  a
payroll-deduction  based  employee stock purchase plan designed to qualify under
Section 423 of the Code.


         Capitalized terms herein shall have the meanings assigned to such terms
in the attached Appendix.


II.       ADMINISTRATION OF THE PLAN

         The Plan  Administrator  shall have full  authority  to  interpret  and
construe any provision of the Plan and to adopt such rules and  regulations  for
administering  the Plan as it may deem  necessary  in order to  comply  with the
requirements of Code Section 423. Decisions of the Plan  Administrator  shall be
final and binding on all parties having an interest in the Plan.


III.      STOCK SUBJECT TO PLAN

         A.       The  stock  purchasable  under  the Plan  shall be  shares  of
                  authorized but unissued or reacquired  Common Stock  including
                  shares of  Common  Stock  purchased  on the open  market.  The
                  maximum  number of shares of Common  Stock which may be issued
                  over  the  term  of  the  Plan  shall  not  exceed   1,370,000
                  shares. (1)

         B.       Should any change be made to the Common Stock by reason of any
                  stock split, stock dividend, recapitalization,  combination of
                  shares,  exchange  of shares  or other  change  affecting  the
                  outstanding  Common Stock as a class without the Corporation's
                  receipt of  consideration,  appropriate  adjustments  shall be
                  made  to (i)  the  maximum  number  and  class  of  securities
                  issuable under the Plan,  (ii) the maximum number and class of
                  securities  purchasable  per  Participant  on any one Purchase
                  Date and (iii) the  number  and  class of  securities  and the
                  price per  share in effect  under  each  outstanding  purchase
                  right in order to  prevent  the  dilution  or  enlargement  of
                  benefits thereunder.

- --------
(1) All share  numbers  have been  adjusted to reflect a 2 for 1 stock  dividend
approved  by the  Board on  September  18,  1996 for  stockholders  of record on
September 30, 1996.

<PAGE>

IV.      OFFERING PERIODS

         A.       Shares of Common Stock shall be offered for purchase under the
                  Plan through a series of  successive  offering  periods  until
                  such time as (i) the maximum  number of shares of Common Stock
                  available  for  issuance   under  the  Plan  shall  have  been
                  purchased (ii) the Plan shall have been sooner terminated.

         B.       Each offering  period shall be of such duration (not to exceed
                  twenty-four   (24)   months)   as   determined   by  the  Plan
                  Administrator  prior to the start date.  The initial  offering
                  period shall  commence at the Effective  Time and terminate on
                  the last  business  day in  October  1997.  The next  offering
                  period  shall  commence on the first  business day in November
                  1997,  and  subsequent  offering  periods  shall  commence  as
                  designated by the Plan Administrator.

         C.       Each offering  period shall be comprised of a series of one or
                  more successive Purchase Periods. Purchase Periods shall begin
                  on the first  business day in May and  November  each year and
                  terminate  on  the  last  business  day  in  October  and  the
                  following April,  respectively,  each year. However, the first
                  Purchase  Period  under  the  initial  offering  period  shall
                  commence  at the  Effective  Time  and  terminate  on the last
                  business day in April 1996.

V.       ELIGIBILITY

         A.       Each  individual who is an Eligible  Employee at the Effective
                  Time shall be eligible to enter the  initial  offering  period
                  and any subsequent offering period under the Plan on the start
                  date of any  Purchase  Period  within  that  offering  period,
                  provided he or she remains an Eligible  Employee on such start
                  date.

         B.       Each  individual  who becomes an Eligible  Employee  after the
                  Effective  Time shall be eligible to enter an offering  period
                  under the Plan on the start date of any Purchase Period within
                  that  offering  period,   provided  such  individual  (i)  has
                  completed  thirty (30) days of service with the Corporation or
                  any  Corporate  Affiliate  prior to such  start  date and (ii)
                  remains an Eligible Employee on such start date.

         C.       The date an  individual  enters an  offering  period  shall be
                  designated his or her Entry Date for purposes of that offering
                  period.

         D.       To participate in the Plan for a particular  offering  period,
                  the  Eligible  Employee  must  complete the  enrollment  forms
                  prescribed  by  the  Plan  Administrator  (including  a  stock
                  purchase agreement and a payroll deduction authorization form)
                  and  file  such  forms  with the  Plan  Administrator  (or its
                  designate) on or before his or her scheduled Entry Date.

                                       2

<PAGE>

VI.      PAYROLL DEDUCTIONS

         A.       The  payroll  deduction  authorized  by  the  Participant  for
                  purposes of  acquiring  shares of Common  Stock under the Plan
                  may be  any  multiple  of one  percent  (1%)  of the  Eligible
                  Earnings paid to the  Participant  during each Purchase Period
                  within  that  offering  period,  up to a  maximum  of  fifteen
                  percent (15%) but in no event to exceed  Twelve  Thousand five
                  Hundred Dollars  ($12,500) per Purchase Period.  The deduction
                  rate so authorized  shall continue in effect for the remainder
                  of the  offering  period,  except to the  extent  such rate is
                  changed in accordance with the following guidelines:

                  1.       The Participant  may, at any time during the offering
                           period,  reduce his or her rate of payroll  deduction
                           to become  effective as soon as possible after filing
                           the appropriate form with the Plan Administrator. The
                           Participant  may not,  however,  effect more than one
                           (1) such reduction per Purchase Period.

                  2.       The Participant may, prior to the commencement of any
                           new  Purchase  Period  within  the  offering  period,
                           increase the rate of his or her payroll  deduction by
                           filing   the   appropriate   form   with   the   Plan
                           Administrator. The new rate (which may not exceed the
                           fifteen percent (15%) or Twelve Thousand Five Hundred
                           Dollars ($12,500)  maximum) shall become effective as
                           of the start date of the  Purchase  Period  following
                           the filing of such form.

         B.       Payroll  deductions shall begin on the first pay day following
                  the  Participant's  Entry  Date into the  offering  period and
                  shall (unless sooner  terminated by the Participant)  continue
                  through  the pay day ending with or  immediately  prior to the
                  last day of that  offering  period.  The amounts so  collected
                  shall be credited to the Participant's  book account under the
                  Plan,  but no interest  shall be paid on the balance from time
                  to time  outstanding  in such account.  The amounts  collected
                  from  the  Participant  shall  not be held  in any  segregated
                  account or trust fund and may be  commingled  with the general
                  assets  of the  Corporation  and  used for  general  corporate
                  purposes.

         C.       Payroll   deductions  shall   automatically   cease  upon  the
                  termination of the Participant's  purchase right in accordance
                  with the provisions of the Plan.

         D.       The  Participant's  acquisition of Common Stock under the Plan
                  on any  Purchase  Date shall  neither  limit nor  require  the
                  Participant's  acquisition  of Common Stock on any  subsequent
                  Purchase Date, whether within the same or a different offering
                  period.

                                       3

<PAGE>

VII.     PURCHASE RIGHTS

         A.       Grant of  Purchase  Right.  A  Participant  shall be granted a
                  separate  purchase right for each offering  period in which he
                  or she  participates.  The purchase  right shall be granted on
                  the  Participant's  Entry  Date into the  offering  period and
                  shall  provide  the  Participant  with the  right to  purchase
                  shares of Common Stock, in a series of successive installments
                  over the remainder of such offering period, upon the terms set
                  forth below.  The  Participant  shall execute a stock purchase
                  agreement  embodying such terms and such other provisions (not
                  inconsistent with the Plan) as the Plan Administrator may deem
                  advisable.

                  Under no circumstances  shall purchase rights be granted under
                  the Plan to any Eligible  Employee if such  individual  would,
                  immediately  after the grant,  own (within the meaning of Code
                  Section 424(d)) or hold outstanding options or other rights to
                  purchase,  stock  possessing  five percent (5%) or more of the
                  total  combined  voting power or value of all classes of stock
                  of the Corporation or any Corporate Affiliate.

         B.       Exercise of the Purchase  Right.  Each purchase right shall be
                  automatically  exercised in  installments  on each  successive
                  Purchase Date within the offering period, and shares of Common
                  Stock  shall  accordingly  be  purchased  on  behalf  of  each
                  Participant   (other  than  any   Participant   whose  payroll
                  deductions  have  previously  been refunded in accordance with
                  the  Termination of Purchase Right  provisions  below) on each
                  such Purchase Date. The purchase shall be effected by applying
                  the Participant's  payroll  deductions for the Purchase Period
                  ending on such  Purchase  Date  (together  with any  carryover
                  deductions from the preceding Purchase Period) to the purchase
                  of whole shares of Common Stock  (subject to the limitation on
                  the maximum number of shares  purchasable  per  Participant on
                  any one Purchase Date) at the purchase price in effect for the
                  Participant for that Purchase Date.

         C.       Purchase  Price.  The purchase price per share at which Common
                  Stock will be  purchased on the  Participant's  behalf on each
                  Purchase  Date within the  offering  period  shall not be less
                  than  eighty-five  percent  (85%) of the lower of (i) the Fair
                  Market  Value per share of Common  Stock on the  Participant's
                  Entry Date into that  offering  period or (ii) the Fair Market
                  Value  per  share  of  Common  Stock  on that  Purchase  Date.
                  However,  for each Participant  whose Entry Date is other than
                  the start date of the offering  period,  the clause (i) amount
                  shall in no event be less than the Fair Market Value per share
                  of Common Stock on the start date of that offering period. The
                  Plan  Administrator  shall  determine the  percentage for each
                  Purchase Period prior to the start date.

         D.       Number of Purchasable  Shares.  The number of shares of Common
                  Stock  purchasable  by a  Participant  on each  Purchase  Date
                  during the offering period shall be the number of whole shares
                  obtained by dividing the amount collected

                                       4

<PAGE>

                  from the  Participant  through payroll  deductions  during the
                  Purchase  Period ending with that Purchase Date (together with
                  any carryover  deductions from the preceding  Purchase Period)
                  by the purchase price in effect for the  Participant  for that
                  Purchase Date. However, the maximum number of shares of Common
                  Stock  purchasable  per  Participant  on any one Purchase Date
                  shall not exceed 1,000 shares, subject to periodic adjustments
                  in  the  event  of  certain   changes  in  the   Corporation's
                  capitalization.

         E.       Excess Payroll Deductions.  Any payroll deductions not applied
                  to the purchase of shares of Common Stock on any Purchase Date
                  because they are not  sufficient  to purchase a whole share of
                  Common Stock shall be held for the purchase of Common Stock on
                  the next Purchase Date.  However,  any payroll  deductions not
                  applied  to the  purchase  of  Common  Stock by  reason of the
                  limitation on the maximum number of shares  purchasable by the
                  Participant on the Purchase Date shall be promptly refunded.

         F.       Termination of Purchase Right. The following  provisions shall
                  govern the termination of outstanding purchase rights:

                  1.       A  Participant  may,  at any  time  prior to the next
                           Purchase Date in the offering  period,  terminate his
                           or her  outstanding  purchase  right  by  filing  the
                           appropriate form with the Plan  Administrator (or its
                           designate),  and no further payroll  deductions shall
                           be collected from the Participant with respect to the
                           terminated  purchase  Right.  Any payroll  deductions
                           collected  during the  Purchase  Period in which such
                           termination occurs shall be immediately refunded.

                  2.       The  termination  of such  purchase  right  shall  be
                           irrevocable, and the Participant may not subsequently
                           rejoin the offering  period for which the  terminated
                           purchase  right  was  granted.  In  order  to  resume
                           participation in any subsequent offering period, such
                           individual  must  re-enroll  in the Plan (by making a
                           timely filing of the prescribed  enrollment forms) on
                           or before his or her  scheduled  Entry Date into that
                           offering period.

                  3.       Should the  Participant  cease to remain an  Eligible
                           Employee for any reason (including death,  disability
                           or change in status) while his or her purchase  right
                           remains  outstanding,  then that purchase right shall
                           immediately  terminate,  and all of the Participant's
                           payroll  deductions for the Purchase  Period in which
                           the purchase right so terminates shall be immediately
                           refunded.  However,  should the Participant  cease to
                           remain in  active  service  by reason of an  approved
                           unpaid leave of absence,  then the Participant  shall
                           have the  election,  exercisable  up  until  the last
                           business  day of the  Purchase  Period in which  such
                           leave commences, to (a) withdraw all the funds in the
                           Participant's  payroll  account  at the  time  of the
                           commencement  of such  leave or (b) have  such  funds
                           held for the

                                       5

<PAGE>

                           purchase  of  shares  at  the  end of  such  Purchase
                           Period.  In no  event,  however,  shall  any  further
                           payroll  deductions  be  added  to the  Participant's
                           account  during  such leave.  Upon the  Participant's
                           return  to  active   service,   his  or  her  payroll
                           deductions under the Plan shall automatically  resume
                           at the rate in effect  at the time the  leave  began,
                           provided the Participant  returns to service prior to
                           the expiration  date of the offering  period in which
                           such leave began.

         G.       Corporate  Transaction.  Each outstanding purchase right shall
                  automatically be exercised, immediately prior to the effective
                  date of any  Corporate  Transaction,  by applying  the payroll
                  deductions  of each  Participant  for the  Purchase  Period in
                  which such  Corporate  Transaction  occurs to the  purchase of
                  whole  shares of Common  Stock at a  purchase  price per share
                  equal to  eighty-five  percent  (85%) of the  lower of (i) the
                  Fair  Market  Value per share of  Common  Stock  ------ on the
                  Participant's  Entry  Date into the  offering  period in which
                  such  Corporate  Transaction  occurs  or (ii) the Fair  Market
                  Value  per  share of  Common  Stock  immediately  prior to the
                  effective date of such  Corporate  Transaction.  However,  the
                  applicable  limitation on the number of shares of Common Stock
                  purchasable  per  Participant  shall  continue to apply to any
                  such purchase,  and the clause (i) amount above shall not, for
                  any  Participant  whose Entry Date for the offering  period is
                  other than the start  date of that  offering  period,  be less
                  than the Fair Market  Value per share of Common  Stock on such
                  start date.

                  The Corporation shall use its best efforts to provide at least
                  ten (10)-days  prior written  notice of the  occurrence of any
                  Corporate  Transaction,  and Participants shall, following the
                  receipt  of such  notice,  have the right to  terminate  their
                  outstanding purchase rights prior to the effective date of the
                  Corporate Transaction.


         H.       Proration of Purchase Rights Should the total number of shares
                  of  Common  Stock  which  are  to  be  purchased  pursuant  to
                  outstanding  purchase rights on any particular date exceed the
                  number of shares then  available for issuance  under the Plan,
                  the Plan Administrator shall make a pro-rata allocation of the
                  available shares on a uniform and nondiscriminatory basis, and
                  the payroll  deductions of each Participant,  to the extent in
                  excess of the aggregate  purchase price payable for the Common
                  Stock pro-rated to such individual, shall be refunded.

         I.       Assignability. During the Participant's lifetime, the purchase
                  right shall be exercisable  only by the  Participant and shall
                  not be assignable or transferable by the Participant.

         J.       Stockholder  Rights.  A Participant  shall have no stockholder
                  rights  with  respect  to  the  shares  subject  to his or her
                  outstanding  purchase  right until the shares are purchased on
                  the Participant's  behalf in accordance with the provisions of
                  the Plan and the  Participant has become a holder of record of
                  the purchased shares.

                                       6

<PAGE>

VIII.    ACCRUAL LIMITATIONS

         A.       No  Participant  shall be entitled to accrue rights to acquire
                  Common Stock pursuant to any purchase right  outstanding under
                  this Plan if and to the extent such  accrual  when  aggregated
                  with (i) rights to purchase  Common  Stock  accrued  under any
                  other  purchase right granted under this Plan and (ii) similar
                  rights  accrued  under other  employee  stock  purchase  plans
                  (within the meaning of Code Section 423) of the Corporation or
                  any  Corporate   Affiliate,   would   otherwise   permit  such
                  Participant to purchase more than Twenty-Five Thousand Dollars
                  ($25,000)  worth of stock of the  Corporation or any Corporate
                  Affiliate (determined on the basis of the Fair Market Value of
                  such stock on the date or dates such rights are  granted)  for
                  each calendar year such rights are at any time outstanding.

         B.       For  purposes  of  applying  such  accrual  limitations,   the
                  following provisions shall be in effect:

                  1.       The  right  to  acquire   Common   Stock  under  each
                           outstanding  purchase  right shall accrue in a series
                           of  installments  on each  successive  Purchase  Date
                           during  the  offering  period  on  which  such  right
                           remains outstanding.

                  2.       No  right  to   acquire   Common   Stock   under  any
                           outstanding purchase right shall accrue to the extent
                           the  Participant  has  already  accrued  in the  same
                           calendar year the right to acquire Common Stock under
                           one (1) or more other purchase rights at a rate equal
                           to Twenty-Five  Thousand  Dollars  ($25,000) worth of
                           Common  Stock  (determined  on the  basis of the Fair
                           Market  Value  of such  stock on the date or dates of
                           grant) for each calendar year such rights were at any
                           time outstanding.

         C.       If by reason of such accrual  limitations,  any purchase right
                  of a  Participant  does not accrue for a  particular  Purchase
                  Period, then the payroll deductions which the Participant made
                  during  that  Purchase  Period with  respect to such  purchase
                  right shall be promptly refunded.

         D.       In the event there is any conflict  between the  provisions of
                  this  Article  and one or more  provisions  of the Plan or any
                  instrument issued  thereunder,  the provisions of this Article
                  shall be controlling.

IX.      EFFECTIVE DATE AND TERM OF THE PLAN

         A.       The Plan was  adopted by the Board on  September  14, 1995 and
                  became  effective on November 3, 1995. The Plan was amended on
                  April 29,  1996 to increase  the number of shares  issuable by
                  160,000  shares.  The  stockholders  approved the amendment on
                  June 25, 1996.  The Plan was amended again on April 4, 1997 to
                  increase the number of shares  issuable  thereunder by 500,000
                  shares,  provided no purchase rights granted under the Plan on
                  the basis of the share  increase  shall be  exercised,  and no
                  shares of Common  Stock shall be

                                       7

<PAGE>

                  issued hereunder, until (i) the Plan amendment shall have been
                  approved by the  stockholders  of the Corporation and (ii) the
                  Corporation   shall   have   complied   with  all   applicable
                  requirements  of the 1933 Act (including the  registration  of
                  the shares of Common Stock issuable under the Plan on a Form S
                  registration  statement filed with the Securities and Exchange
                  Commission),  all applicable listing requirements of any stock
                  exchange (or the Nasdaq  National  Market,  if  applicable) on
                  which the  Common  Stock is listed for  trading  and all other
                  applicable requirements  established by law or regulation.  In
                  the event such stockholder  approval is not obtained,  or such
                  compliance  is not  effected,  within twelve (12) months after
                  the date on which the Plan  amendment is adopted by the Board,
                  then the share  increase  shall not take  effect  and the Plan
                  shall  terminate  when all shares  authorized by the Board and
                  stockholders  have been issued  pursuant  to  purchase  rights
                  under the Plan.  Upon issuance of all authorized  shares,  the
                  Plan  shall  have no  further  force  or  effect  and all sums
                  collected  from  Participants  which  cannot be applied to the
                  purchase of shares hereunder shall be refunded.

         B.       Unless  sooner   terminated  by  the  Board,  the  Plan  shall
                  terminate  upon the  earliest of (i) the last  business day in
                  October 2005, (ii) the date on which all shares  available for
                  issuance  under the Plan  shall  have been  sold  pursuant  to
                  purchase rights  exercised under the Plan or (iii) the date on
                  which all purchase  rights are exercised in connection  with a
                  Corporate  Transaction.  No further  purchase  rights shall be
                  granted or exercised,  and no further payroll deductions shall
                  be collected, under the Plan following its termination.

X.       AMENDMENT OF THE PLAN

         The Board may alter, amend, suspend or discontinue the Plan at any time
to become  effective  immediately  following  the close of any Purchase  Period.
However,   the  Board  may  not,  without  the  approval  of  the  Corporation's
stockholders,  (i)  materially  increase  the  number of shares of Common  Stock
issuable  under  the  Plan or the  maximum  number  of  shares  purchasable  per
Participant on any one Purchase Date, except for permissible  adjustments in the
event of certain  changes in the  Corporation's  capitalization,  (ii) alter the
purchase price formula so as to reduce the purchase price payable for the shares
of Common Stock  purchasable  under the Plan, or (iii)  materially  increase the
benefits  accruing  to  Participants  under the Plan or  materially  modify  the
requirements for eligibility to participate in the Plan.

XI.      GENERAL PROVISIONS

         A.       All costs and expenses  incurred in the  administration of the
                  Plan shall be paid by the Corporation.

         B.       Nothing  in the Plan shall  confer  upon the  Participant  any
                  right to  continue  in the  employ of the  Corporation  or any
                  Corporate  Affiliate  for any period of  specific  duration or
                  interfere with or otherwise  restrict in any way the rights of
                  the

                                       8

<PAGE>

                  Corporation (or any Corporate Affiliate employing such person)
                  or of the  Participant,  which  rights  are  hereby  expressly
                  reserved by each, to terminate such person's employment at any
                  time for any reason, with or without cause.

         C.       The  provisions  of the Plan shall be  governed by the laws of
                  the  State  of  California  without  resort  to  that  State's
                  conflict-of-laws rules.

                                       9

<PAGE>


                                   Schedule A


                          Corporations Participating in
                          Employee Stock Purchase Plan
                            As of the Effective Time

                                  Clarify Inc.

<PAGE>


                                    APPENDIX
                                    --------

         The following definitions shall be in effect under the Plan:

         A.       Board shall mean the Corporation's Board of Directors.

         B.       Code shall mean the Internal Revenue Code of 1986, as amended.

         C.       Common Stock shall mean the Corporation's common stock.

         D.       Corporate  Affiliate  shall  mean  any  parent  or  subsidiary
                  corporation  of the  Corporation  (as determined in accordance
                  with Code Section 424),  whether now existing or  subsequently
                  established.

         E.       Corporate  Transaction  shall  mean  either  of the  following
                  stockholder-approved  transactions to which the Corporation is
                  a party:

                  1.       a  merger  or   consolidation   in  which  securities
                           possessing more than fifty percent (50%) of the total
                           combined   voting   power   of   the    Corporation's
                           outstanding securities are transferred to a person or
                           persons  different  from the  persons  holding  those
                           securities immediately prior to such transaction, or

                  2.       the sale,  transfer  or other  disposition  of all or
                           substantially all of the assets of the Corporation in
                           complete    liquidation   or   dissolution   of   the
                           Corporation.

         F.       Corporation  shall mean Clarify Inc., a Delaware  corporation,
                  and any corporate successor to all or substantially all of the
                  assets  or  voting  stock  of  Clarify  Inc.  which  shall  by
                  appropriate action adopt the Plan.

         G.       Effective  Time shall mean the time at which the  Underwriting
                  Agreement  is  executed  and  finally  priced.  Any  Corporate
                  Affiliate which becomes a Participating Corporation after such
                  Effective  Time shall  designate a subsequent  Effective  Time
                  with respect to its employee-Participants.

         H.       Eligible  Earnings shall mean the (i) regular base salary paid
                  to a Participant by one or more Participating Companies during
                  such  individual's  period of  participation in the Plan, plus
                  (ii) any pre-tax  contributions made by the Participant to any
                  Code Section  401(k) salary  deferral plan or any Code Section
                  125 cafeteria benefit program now or hereafter  established by
                  the Corporation or any Corporate Affiliate,  plus (iii) all of
                  the  following  amounts to the extent  paid in cash:  overtime
                  payments, bonuses,  commissions,  profit-sharing distributions
                  and other incentive-type payments.  However, Eligible Earnings
                  shall not include any  contributions  (other than Code Section
                  401(k)  or  Code  Section  125  contributions)   made  on  the
                  Participant's  behalf  by the  Corporation  or  any  Corporate
                  Affiliate to

                                      A-1

<PAGE>

                  any deferred  compensation plan or welfare benefit program now
                  or hereafter established.

         I.       Eligible  Employee shall mean any person who is engaged,  on a
                  regularly-scheduled  basis of more than  twenty (20) hours per
                  week for more than five (5) months per calendar  year,  in the
                  rendition   of   personal   services   to  any   Participating
                  Corporation as an employee for earnings considered wages under
                  Code Section 3401(a).

         J.       Entry  Date  shall mean the date an  Eligible  Employee  first
                  commences participation in the offering period in effect under
                  the Plan.  The earliest Entry Date under the Plan shall be the
                  Effective Time.

         K.       Fair Market  Value per share of Common  Stock on any  relevant
                  date shall be  determined  in  accordance  with the  following
                  provisions:

                  1.       If the  Common  Stock  is at the time  traded  on the
                           Nasdaq  National  Market,  then the Fair Market Value
                           shall  be the  closing  selling  price  per  share of
                           Common Stock on the date in  question,  as such price
                           is reported by the National Association of Securities
                           Dealers  on  the  Nasdaq   National   Market  or  any
                           successor  system.  If  there is no  closing  selling
                           price for the Common  Stock on the date in  question,
                           then  the Fair  Market  Value  shall  be the  closing
                           selling  price on the last  preceding  date for which
                           such quotation exists.

                  2.       If the  Common  Stock  is at the time  listed  on any
                           Stock  Exchange,  then the Fair Market Value shall be
                           the closing  selling  price per share of Common Stock
                           on  the  date  in  question  on  the  Stock  Exchange
                           determined  by  the  Plan  Administrator  to  be  the
                           primary market for the Common Stock, as such price is
                           officially   quoted   in  the   composite   tape   of
                           transactions on such exchange. If there is no closing
                           selling  price  for the  Common  Stock on the date in
                           question,  then the Fair  Market  Value  shall be the
                           closing  selling price on the last preceding date for
                           which such quotation exists.

                  3.       For  purposes of the initial  offering  period  which
                           begins at the Effective  Time,  the Fair Market Value
                           shall be deemed to be equal to the price per share at
                           which the Common Stock is sold in the initial  public
                           offering pursuant to the Underwriting Agreement.

         L.       1933 Act shall mean the Securities Act of 1933, as amended.

         M.       Participant   shall   mean   any   Eligible   Employee   of  a
                  Participating Corporation who is actively participating in the
                  Plan.

         N.       Participating  Corporation shall mean the Corporation and such
                  Corporate  Affiliate or Affiliates  as may be authorized  from
                  time to time by the Board to extend the

                                      A-2

<PAGE>

                  benefits  of  the  Plan  to  their  Eligible  Employees.   The
                  Participating  Corporations  in the  Plan as of the  Effective
                  Time are listed in attached Schedule A.

         O.       Plan  shall mean the  Corporation's  Employee  Stock  Purchase
                  Plan, as set forth in this document.

         P.       Plan Administrator shall mean the committee of two (2) or more
                  Board members appointed by the Board to administer the Plan.

         Q.       Purchase  Date  shall  mean  the  last  business  day of  each
                  Purchase Period.  The initial Purchase Date shall be April 30,
                  1996.

         R.       Purchase Period shall mean each  successive  period within the
                  offering  period at the end of which there shall be  purchased
                  shares of Common Stock on behalf of each Participant.

         S.       Stock  Exchange  shall mean either the American Stock Exchange
                  or the New York Stock Exchange.

         T.       Underwriting  Agreement  shall mean the agreement  between the
                  Corporation and the  underwriter or underwriters  managing the
                  initial public offering of the Common Stock.

                                      A-3




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