CLARIFY INC
8-A12G, 1997-06-24
PREPACKAGED SOFTWARE
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549



                                    Form 8-A


                For Registration of Certain Classes of Securities
                     Pursuant to Section 12(b) or (g) of the
                         Securities Exchange Act of 1934



                                  CLARIFY, INC.
- --------------------------------------------------------------------------------
             (Exact Name of Registrant as Specified in its Charter)


           Delaware                                      77-0259235
- ------------------------------------------      --------------------------------
(State of Incorporation or Organization)              (I.R.S. Employer
                                                     Identification No.)
        2125 O'Nel Drive
      San Jose, California                                 95131
- ------------------------------------------      --------------------------------
(Address of Principal Executive Offices)                 (Zip Code)

If  this   Form   relates   to  the        If  this   Form   relates   to  the 
registration  of a  class  of  debt        registration  of a  class  of  debt 
securities  and is  effective  upon        securities   and   is   to   become 
filing    pursuant    to    General        effective  simultaneously  with the 
Instruction  A(c)(1)  please  check        effectiveness   of   a   concurrent 
the following box.                         registration  statement  under  the 
[ ]                                        Securities  Act of 1933 pursuant to 
                                           General  Instruction A(c)(2) please 
                                           check the following box.
                                           [ ]        
                                                                               

Securities to be registered pursuant to Section 12(b) of the Act:

    Title of Each Class                      Name of Each Exchange on Which
    to be so Registered                      Each Class is to be Registered

      Not Applicable                              Not Applicable
  -----------------------                    -------------------------------


Securities to be registered pursuant to Section 12(g) of the Act:

                         Preferred Share Purchase Rights
- --------------------------------------------------------------------------------
                                (Title of Class)
<PAGE>

Item 1.  Description of Registrant's Securities to be Registered.

         On June 11,  1997,  the  Board  of  Directors  of  Clarify,  Inc.  (the
"Company") declared a dividend of one preferred share purchase right (a "Right")
for each  outstanding  share of common stock, par value $.0001 per share, of the
Company  (the  "Common  Stock").  The  dividend is payable on June 30, 1997 (the
"Record Date") to the  stockholders  of record on that date. Each Right entitles
the registered holder to purchase from the Company one one-thousandth of a share
of Series A Junior Participating Preferred Stock, par value $.0001 per share, of
the Company (the "Preferred  Stock") at a price of $95.00 per one one-thousandth
of a share of Preferred Stock (the "Purchase Price"), subject to adjustment. The
description and terms of the Rights are set forth in a Rights Agreement dated as
of June 13,  1997,  as the same may be  amended  from time to time (the  "Rights
Agreement"),  between the Company  Harris Trust  Company of California as Rights
Agent (the "Rights Agent").

         Until  the  earlier  to  occur  of  (i)  10  days  following  a  public
announcement  that a person or group of affiliated  or associated  persons (with
certain exceptions,  an "Acquiring Person") has acquired beneficial ownership of
15% or more of the  outstanding  shares of Common Stock or (ii) 10 business days
(or such later  date as may be  determined  by action of the Board of  Directors
prior to such  time as any  person or group of  affiliated  persons  becomes  an
Acquiring Person) following the commencement of, or announcement of an intention
to make, a tender offer or exchange offer the consummation of which would result
in the  beneficial  ownership  by a  person  or  group  of 15%  or  more  of the
outstanding  shares of Common  Stock (the earlier of such dates being called the
"Distribution  Date"), the Rights will be evidenced,  with respect to any of the
Common Stock  certificates  outstanding  as of the Record  Date,  by such Common
Stock certificate  together with a copy of the Summary of Rights attached to the
Rights Agreement as Exhibit C.

         The Rights Agreement  provides that,  until the  Distribution  Date (or
earlier expiration of the Rights),  the Rights will be transferred with and only
with the Common Stock. Until the Distribution Date (or earlier expiration of the
Rights),  new  Common  Stock  certificates  issued  after the  Record  Date upon
transfer or new issuances of Common Stock will contain a notation  incorporating
the Rights  Agreement  by  reference.  Until the  Distribution  Date (or earlier
expiration of the Rights),  the surrender for transfer of any  certificates  for
shares of Common  Stock  outstanding  as of the Record  Date,  even without such
notation or a copy of this Summary of Rights,  will also constitute the transfer
of the Rights  associated  with the shares of Common Stock  represented  by such
certificate.  As soon as practicable  following the Distribution Date,  separate
certificates  evidencing  the Rights  ("Right  Certificates")  will be mailed to
holders  of  record  of the  Common  Stock as of the  close of  business  on the
Distribution Date and such separate Right  Certificates  alone will evidence the
Rights.

         The Rights are not exercisable until the Distribution  Date. The Rights
will  expire on June 13, 2007 (the "Final  Expiration  Date"),  unless the Final
Expiration  Date is  advanced  or  extended  or unless the  Rights  are  earlier
redeemed or exchanged by the Company, in each case as described below.

                                       2
<PAGE>

         The Purchase Price payable, and the number of shares of Preferred Stock
or other securities or property issuable, upon exercise of the Rights is subject
to adjustment from time to time to prevent  dilution (i) in the event of a stock
dividend on, or a subdivision, combination or reclassification of, the Preferred
Stock,  (ii) upon the grant to holders of the Preferred  Stock of certain rights
or  warrants  to  subscribe  for or  purchase  Preferred  Stock at a  price,  or
securities  convertible into Preferred Stock with a conversion  price, less than
the  then-current  market  price  of the  Preferred  Stock  or  (iii)  upon  the
distribution  to holders of the Preferred  Stock of evidences of indebtedness or
assets  (excluding  regular  periodic  cash  dividends or  dividends  payable in
Preferred  Stock)  or of  subscription  rights or  warrants  (other  than  those
referred to above).

         The number of outstanding  Rights is subject to adjustment in the event
of a stock  dividend on the Common  Stock  payable in shares of Common  Stock or
subdivisions,  consolidations or combinations of the Common Stock occurring,  in
any such case, prior to the Distribution Date.

         Shares of Preferred Stock  purchasable upon exercise of the Rights will
not be redeemable. Each Preferred Share will be entitled to a quarterly dividend
payment of 1000 times the dividend  declared per Common  Share.  In the event of
liquidation,  dissolution  or  winding  up of the  Company,  the  holders of the
Preferred Stock will be entitled to a minimum  preferential payment of $1000 per
share  (plus any  accrued  but  unpaid  dividends)  but will be  entitled  to an
aggregate payment of 1000 times the payment made per share of Common Stock. Each
share of Preferred  Stock will have 1000 votes,  voting together with the Common
Stock.  Finally, in the event of any merger,  consolidation or other transaction
in which  outstanding  shares of Common Stock are converted or  exchanged,  each
share of  Preferred  Stock will be  entitled  to  receive  1000 times the amount
received  per share of Common  Stock.  These  rights are  protected by customary
antidilution provisions.

         Because of the nature of the Preferred  Stock's  dividend,  liquidation
and voting rights,  the value of the one  one-thousandth  interest in a share of
Preferred Stock  purchasable upon exercise of each Right should  approximate the
value of one share of Common Stock.

         In the event  that any  person  or group of  affiliated  or  associated
persons becomes an Acquiring Person,  each holder of a Right,  other than Rights
beneficially  owned by the Acquiring  Person (which will thereupon become void),
will  thereafter  have the right to receive upon exercise of a Right that number
of shares of Common Stock having a market value of two times the exercise  price
of the Right.

         In the event  that,  after a person or group  has  become an  Acquiring
Person,  the  Company  is  acquired  in a merger or other  business  combination
transaction or 50% or more of its consolidated assets or earning power are sold,
proper provisions will be made so that each holder of a Right (other than Rights
beneficially  owned by an  Acquiring  Person  which will have become  void) will
thereafter have the right to receive upon the exercise of a Right that number of
shares of common  stock of the person  with whom the  Company has engaged in the
foregoing  transaction (or its parent) that at the time of such transaction have
a market value of two times the exercise price of the Right.

                                       3
<PAGE>

         At any time after any person or group  becomes an Acquiring  Person and
prior to the earlier of one of the events described in the previous paragraph or
the  acquisition  by such  Acquiring  Person  of 50% or more of the  outstanding
shares of Common  Stock,  the Board of Directors of the Company may exchange the
Rights (other than Rights owned by such Acquiring  Person which will have become
void),  in whole or in part, for shares of Common Stock or Preferred Stock (or a
series of the Company's  preferred stock having equivalent  rights,  preferences
and  privileges),  at an  exchange  ratio of one  share of  Common  Stock,  or a
fractional  share of Preferred  Stock (or other preferred  stock)  equivalent in
value thereto, per Right.

         With certain  exceptions,  no adjustment in the Purchase  Price will be
required until  cumulative  adjustments  require an adjustment of at least 1% in
such Purchase  Price.  No fractional  shares of Preferred  Stock or Common Stock
will be issued  (other than  fractions  of  Preferred  Stock which are  integral
multiples of one one-thousandth of a share of Preferred Stock, which may, at the
election of the  Company,  be  evidenced by  depositary  receipts),  and in lieu
thereof an adjustment in cash will be made based on the current  market price of
the Preferred Stock or the Common Stock.

         At any time prior to the time an Acquiring  Person  becomes  such,  the
Board of  Directors  of the Company  may redeem the Rights in whole,  but not in
part, at a price of $.01 per Right (the  "Redemption  Price"),  payable,  at the
option of the  Company,  in cash,  shares of Common  Stock or such other form of
consideration  as the Board of Directors  of the Company  shall  determine.  The
redemption  of the Rights may be made  effective at such time, on such basis and
with  such  conditions  as the Board of  Directors  in its sole  discretion  may
establish.  Immediately upon any redemption of the Rights, the right to exercise
the Rights will terminate and the only right of the holders of Rights will be to
receive the Redemption Price.

         For so long as the Rights are then redeemable,  the Company may, except
with respect to the Redemption Price,  amend the Rights Agreement in any manner.
After the Rights are no longer redeemable,  the Company may, except with respect
to the Redemption Price,  amend the Rights Agreement in any manner that does not
adversely affect the interests of holders of the Rights.

         Until a Right is exercised or exchanged,  the holder thereof,  as such,
will  have  no  rights  as a  stockholder  of the  Company,  including,  without
limitation, the right to vote or to receive dividends.

         This summary  description of the Rights does not purport to be complete
and is qualified in its entirety by reference to the Rights Agreement,  which is
attached hereto as Exhibit 1.

                                       4
<PAGE>

Item 2.             Exhibits.

Exhibit
Number              Description
- ------              -----------

1                   Rights  Agreement,  dated as of June 13,  1997  between  the
                    Company and Harris Trust  Company of  California,  including
                    the   Certificate   of   Designation   of  Series  A  Junior
                    Participating Preferred Stock, Form of Right Certificate and
                    Summary  of Rights to  Purchase  Preferred  Shares  attached
                    thereto as Exhibits A, B and C, respectively.


<PAGE>

                                    SIGNATURE


                  Pursuant to the  requirements  of Section 12 of the Securities
Exchange Act of 1934, the registrant has duly caused this registration statement
to be signed on its behalf by the undersigned, thereto duly authorized.

                                         CLARIFY, INC.



                                          Date:  June 13, 1997

                                          By:    /s/ 
                                          --------------------------------------
                                          Name:  /s/ David A. Stamm
                                          --------------------------------------
                                          Title: President and 
                                                 Chief Executive Officer
                                          --------------------------------------

<PAGE>


                                    EXHIBITS



Exhibit
Number              Description
- ------              -----------

1                   Rights  Agreement,  dated as of June 13,  1997  between  the
                    Company and Harris Trust  Company of  California,  including
                    the   Certificate   of   Designation   of  Series  A  Junior
                    Participating Preferred Stock, Form of Right Certificate and
                    Summary  of Rights to  Purchase  Preferred  Shares  attached
                    thereto as Exhibits A, B and C, respectively.





                     ---------------------------------------


                                  CLARIFY, INC.

                                       and


                       HARRIS TRUST COMPANY OF CALIFORNIA,
                                 as Rights Agent


                     ---------------------------------------

                                RIGHTS AGREEMENT



                            Dated as of June 13, 1997




            --------------------------------------------------------


<PAGE>

                                TABLE OF CONTENTS




                                                                            Page
                                                                            ----

1. Certain Definitions........................................................1
2. Appointment of Rights Agent................................................4
3. Issue of Right Certificates................................................4
4. Form of Right Certificates.................................................5
5. Countersignature and Registration..........................................6
6. Transfer, Split Up, Combination and Exchange of Right Certificates; 
       Mutilated, Destroyed, Lost or Stolen Right Certificates................6
7. Exercise of Rights; Purchase Price; Expiration Date of Rights..............7
8. Cancellation and Destruction of Right Certificates.........................8
9. Status and Availability of Preferred Shares................................8
10. Preferred Shares Record Date..............................................9
11. Adjustment of Purchase Price, Number of Shares or Number of Rights........9
12. Certificate of Adjustment................................................16
13. Consolidation, Merger or Sale or Transfer of Assets or Earning Power.....16
14. Fractional Rights and Fractional Shares..................................17
15. Rights of Action.........................................................18
16. Agreement of Right Holders...............................................19
17. Right Certificate Holder Not Deemed a Stockholder........................19
18. Concerning the Rights Agent..............................................19
19. Merger or Consolidation or Change of Name of Rights Agent................19
20. Duties of Rights Agent...................................................20
21. Change of Rights Agent...................................................22
22. Issuance of New Right Certificates.......................................23
23. Redemption...............................................................23
24. Exchange.................................................................23
25. Notice of Certain Events.................................................25
27. Supplements and Amendments...............................................26
28. Successors...............................................................27
29. Benefits of this Agreement...............................................27
30. Severability.............................................................27
31. Governing Law............................................................27
32. Counterparts.............................................................27
33. Descriptive Headings.....................................................27
34. Administration...........................................................27

Exhibit A         Certificate of Designations of Series A 
                    Junior Participating Preferred Stock....................A-1

Exhibit B         Form of Right Certificate.................................B-1

Exhibit C         Summary of Rights to Purchase Preferred Shares............C-1

<PAGE>

                                RIGHTS AGREEMENT


         Rights Agreement,  dated as of June 13, 1997, between Clarify,  Inc., a
Delaware  corporation  (the  "Company"),  and Harris Trust Company of California
(the "Rights Agent").

         The Board of  Directors  of the Company has  authorized  and declared a
dividend of one  preferred  share  purchase  right (a "Right") for each share of
Common  Stock,  par value $0.0001 per share,  of the Company (a "Common  Share")
outstanding  on the close of business June 30, 1997 (the "Record  Date") and has
authorized  the  issuance of one Right with  respect to each  additional  Common
Share that shall become  outstanding  between the Record Date and the earlier of
the Distribution Date, the Expiration Date or the Final Expiration Date (as such
terms are defined in Sections 3 and 7 hereof), each Right representing the right
to purchase one one-thousandth of a Preferred Share, as hereinafter  defined, or
such  different  amount  and/or  kind of  securities  as  shall  be  hereinafter
provided.

         Accordingly, in consideration of the premises and the mutual agreements
herein set forth, the parties hereby agree as follows:

         1. Certain Definitions.  For purposes of this Agreement,  the following
terms have the meanings indicated:

         "Acquiring  Person"  shall mean any Person who or which,  together with
all Affiliates and Associates of such Person,  shall be the Beneficial  Owner of
15%, or more of the Common Shares of the Company then outstanding, but shall not
include (i) the Company, (ii) any Subsidiary of the Company,  (iii) any employee
benefit plan of the Company or any Subsidiary of the Company, or (iv) any entity
holding Common Shares for or pursuant to the terms of any such employee  benefit
plan.  Notwithstanding  the foregoing,  (1) no Person shall become an "Acquiring
Person" as the result of an  acquisition  of Common Shares by the Company which,
by reducing the number of shares outstanding, increases the proportionate number
of shares  beneficially owned by such Person to 15% or more of the Common Shares
of the Company then outstanding;  provided,  however,  that if a Person shall so
become the  Beneficial  Owner of 15% or more of the Common Shares of the Company
then outstanding by reason of an acquisition of Common Shares by the Company and
shall, after such share purchases by the Company, become the Beneficial Owner of
an additional  1% of the  outstanding  Common  Shares of the Company,  then such
Person  shall be deemed  to be an  "Acquiring  Person";  and (2) if the Board of
Directors  of the  Company  determines  in good  faith  that a Person  who would
otherwise  be an  "Acquiring  Person,"  as  defined  pursuant  to the  foregoing
provisions of this  paragraph,  has become such  inadvertently,  and such Person
divests as promptly as practicable a sufficient  number of Common Shares so that
such Person would no longer be an "Acquiring Person," as defined pursuant to the
foregoing provisions of this paragraph,  then such Person shall not be deemed to
have become an "Acquiring Person" for any purposes of this Agreement.
<PAGE>

         "Affiliate" and "Associate" shall have the respective meanings ascribed
to such  terms in Rule  12b-2 of the  General  Rules and  Regulations  under the
Securities  Exchange Act of 1934, as amended (the "Exchange  Act"), as in effect
on the date of this Agreement.

         A Person shall be deemed the "Beneficial  Owner" of and shall be deemed
to "beneficially own" any securities:

                  (i) which such Person or any of such  Person's  Affiliates  or
Associates beneficially owns, directly or indirectly;

                  (ii) which such Person or any of such  Person's  Affiliates or
Associates  has (A) the right to  acquire  (whether  such  right is  exercisable
immediately  or only  after the  passage  of time)  pursuant  to any  agreement,
arrangement or understanding  (other than customary  agreements with and between
underwriters  and  selling  group  members  with  respect to a bona fide  public
offering  of  securities),  written  or  otherwise,  or  upon  the  exercise  of
conversion rights, exchange rights, rights (other than the Rights),  warrants or
options, or otherwise;  provided,  however, that a Person shall not be deemed to
be the Beneficial Owner of, or to beneficially own, securities tendered pursuant
to a tender or exchange  offer made  pursuant to, and in  accordance  with,  the
applicable  rules and  regulations  promulgated  under the Exchange Act by or on
behalf of such Person or any of such Person's  Affiliates  or  Associates  until
such tendered securities are accepted for purchase or exchange; or (B) the right
to vote  pursuant to any  agreement,  arrangement  or  understanding;  provided,
however,  that a Person  shall  not be  deemed  the  Beneficial  Owner of, or to
beneficially own, any security if the agreement, arrangement or understanding to
vote such security (1) arises solely from a revocable  proxy or consent given to
such Person in response to a public proxy or consent  solicitation made pursuant
to, and in accordance  with, the applicable  rules and  regulations  promulgated
under the Exchange Act and (2) is not also then reportable on Schedule 13D under
the Exchange Act (or any comparable or successor report); or

                  (iii) which are beneficially owned, directly or indirectly, by
any other Person with which such Person or any of such  Person's  Affiliates  or
Associates has any agreement, arrangement or understanding (other than customary
agreements with and between  underwriters and selling group members with respect
to a bona fide public  offering of  securities),  written or otherwise,  for the
purpose of acquiring,  holding, voting (except to the extent contemplated by the
proviso to section (B) of the immediately preceding paragraph (ii)) or disposing
of any securities of the Company.

         Notwithstanding  anything in this definition of Beneficial Ownership to
the  contrary,  the phrase  "then  outstanding,"  when used with  reference to a
Person's  Beneficial  Ownership of  securities  of the  Company,  shall mean the
number of such securities  then issued and outstanding  together with the number
of such securities not then actually  issued and  outstanding  which such Person
would be deemed to own beneficially hereunder.

         "Business Day" shall mean any day other than a Saturday,  Sunday,  or a
day on which  banking  institutions  in the State of Illinois are  authorized or
obligated by law or executive order to close.

                                       2
<PAGE>

         "Close of  Business"  on any given date shall mean 5:00 P.M.,  Chicago,
Illinois  time,  on such  date;  provided,  however,  that if such date is not a
Business  Day it shall  mean 5:00  P.M.,  Chicago,  Illinois  time,  on the next
succeeding Business Day.

         "Common  Shares" when used with reference to the Company shall mean the
shares of common  stock,  par value $0.0001 per share,  of the Company.  "Common
Shares" when used with reference to any Person other than the Company shall mean
the capital stock (or equity  interest)  with the greatest  voting power of such
other  Person or, if such other Person is a Subsidiary  of another  Person,  the
Person or Persons which ultimately control such first-mentioned Person.

         "Common Stock  Equivalents" shall have the meaning set forth in Section
11(a)(iii)(B)(3) hereof.

         "Current   Value"   shall  have  the   meaning  set  forth  in  Section
11(a)(iii)(A)(1) hereof.

         "Distribution  Date"  shall  have the  meaning  set forth in  Section 3
hereof.

         "Equivalent  Preferred  Shares"  shall  have the  meaning  set forth in
Section 11(b) hereof.

         "Exchange  Ratio"  shall have the  meaning  set forth in Section  24(a)
hereof.

         "Final Expiration Date" shall mean June 13, 2007.

         "Person" shall mean any  individual,  firm,  corporation,  partnership,
limited  partnership,  limited liability  partnership,  business trust,  limited
liability company, unincorporated association or other entity, and shall include
any successor (by merger or otherwise) of such entity.

         "Purchase  Price"  shall have the  meaning  set forth in  Section  7(b)
hereof.

         "Preferred  Shares" shall mean shares of Series A Junior  Participating
Preferred Stock, par value $0.0001 per share, of the Company.

         "Redemption  Date" shall mean the date on which the Rights are redeemed
as provided in Section 23 hereof.

         "Right  Certificate"  shall mean a  certificate  evidencing  a Right in
substantially the form of Exhibit B hereto.

         "Section  11(a)(ii)  Trigger  Date" shall have the meaning set forth in
Section 11(a)(iii) hereof.

         "Shares Acquisition Date" shall mean the earlier of the date of (i) the
public  announcement  by the Company or an  Acquiring  Person that an  Acquiring
Person has become 

                                       3
<PAGE>

such or (ii) the  public  disclosure  of facts by the  Company  or an  Acquiring
Person indicating that an Acquiring Person has become such.

         "Spread"  shall have the meaning set forth in Section  11(a)(iii)(A)(2)
hereof.

         "Subsidiary" of any Person shall mean any Person of which a majority of
the voting power of the voting equity  securities  or equity  interest is owned,
directly or indirectly, by such Person.

         "Substitution  Period"  shall  have the  meaning  set forth in  Section
11(a)(iii) hereof.

         "Summary  of  Rights"  shall  mean the  Summary  of Rights to  Purchase
Preferred Shares in substantially the form of Exhibit C hereto.

         2.  Appointment of Rights Agent. The Company hereby appoints the Rights
Agent to act as agent for the  Company and the  holders of the Rights  (who,  in
accordance with Section 3 hereof,  shall prior to the Distribution  Date also be
the holders of the Common  Shares) in accordance  with the terms and  conditions
hereof,  and the Rights Agent hereby accepts such  appointment.  The Company may
from time to time  appoint  such  co-Rights  Agents as it may deem  necessary or
desirable.

         3. Issue of Right Certificates.

                  (a) Until the  earlier  of (i) the tenth day after the  Shares
Acquisition  Date or (ii) the tenth  Business  Day (or such later date as may be
determined by action of the Board of Directors  prior to such time as any Person
becomes an Acquiring  Person) after the date of the  commencement  by any Person
(other than the Company,  any  Subsidiary of the Company,  any employee  benefit
plan of the Company or of any  Subsidiary  of the Company or any entity  holding
Common Shares for or pursuant to the terms of any such plan) of, or of the first
public  announcement  of the  intention  of any  Person  (other  than any of the
Persons  referred to in the preceding  parenthetical)  to commence,  a tender or
exchange offer the consummation of which would result in any Person becoming the
Beneficial  Owner  of  Common  Shares  aggregating  15%  or  more  of  the  then
outstanding   Common  Shares  (such  date  being  herein   referred  to  as  the
"Distribution  Date"),  (x)  the  Rights  will  be  evidenced  (subject  to  the
provisions  of Section  3(b)  hereof)  by the  certificates  for  Common  Shares
registered in the names of the holders thereof (which certificates shall also be
deemed to be Right Certificates) and not by separate Right Certificates, and (y)
the right to receive Right  Certificates will be transferable only in connection
with  the  transfer  of  Common  Shares.   As  soon  as  practicable  after  the
Distribution  Date, the Company will prepare and execute,  the Rights Agent will
countersign, and the Company will send or cause to be sent (and the Rights Agent
will, if requested, send) by first-class, insured, postage-prepaid mail, to each
record holder of Common  Shares as of the Close of Business on the  Distribution
Date, at the address of such holder shown on the records of the Company, a Right
Certificate  evidencing  one  Right  for each  Common  Share so held.  As of the
Distribution   Date,  the  Rights  will  be  evidenced   solely  by  such  Right
Certificates.

                                       4
<PAGE>

                  (b) On the Record Date, or as soon as practicable  thereafter,
the  Company  will  send a  copy  of  the  Summary  of  Rights  by  first-class,
postage-prepaid  mail, to each record holder of Common Shares as of the Close of
Business on the Record Date,  at the address of such holder shown on the records
of the Company. With respect to certificates for Common Shares outstanding as of
the Record Date,  until the  Distribution  Date, the Rights will be evidenced by
such certificates registered in the names of the holders thereof together with a
copy of the Summary of Rights attached thereto.  Until the Distribution Date (or
the earlier of the Redemption Date or the Final Expiration  Date), the surrender
for transfer of any  certificate  for Common  Shares  outstanding  on the Record
Date,  with or without a copy of the Summary of Rights attached  thereto,  shall
also  constitute  the transfer of the Rights  associated  with the Common Shares
evidenced thereby.

                  (c)  Certificates  for Common Shares which become  outstanding
(including, without limitation, reacquired Common Shares referred to in the last
sentence of this  paragraph (c)) after the Record Date but prior to the earliest
of the Distribution Date, the Redemption Date or the Final Expiration Date shall
have  impressed  on,  printed on,  written on or  otherwise  affixed to them the
following legend:

         This  certificate  also  evidences  and entitles  the holder  hereof to
certain  Rights as set forth in a Rights  Agreement  between  Clarify  Inc.  and
Harris Trust Company of California,  as Rights Agent,  dated as of June 13, 1997
(the "Rights  Agreement"),  the terms of which are hereby incorporated herein by
reference and a copy of which is on file at the principal  executive  offices of
Clarify Inc. Under certain circumstances,  as set forth in the Rights Agreement,
such Rights will be  evidenced  by separate  certificates  and will no longer be
evidenced  by this  certificate.  Clarify  Inc.  will mail to the holder of this
certificate  a copy of the Rights  Agreement  without  charge after receipt of a
written request therefor.  Under certain circumstances,  Rights that are or were
acquired or  beneficially  owned by Acquiring  Persons (as defined in the Rights
Agreement) may become null and void.

With respect to such  certificates  containing the foregoing  legend,  until the
Distribution  Date, the Rights associated with the Common Shares  represented by
certificates  shall be evidenced by such  certificates  alone, and the surrender
for transfer of any such  certificate  shall also constitute the transfer of the
Rights associated with the Common Shares represented  thereby. In the event that
the Company  purchases or acquires  any Common  Shares after the Record Date but
prior to the  Distribution  Date, any Rights  associated with such Common Shares
shall be deemed  canceled and retired so that the Company  shall not be entitled
to exercise  any Rights  associated  with the Common  Shares which are no longer
outstanding.

         4. Form of Right Certificates. The Right Certificates (and the forms of
election to purchase  Preferred  Shares and of  assignment  to be printed on the
reverse  thereof)  shall be  substantially  the same as Exhibit B hereto and may
have such marks of identification or designation and such legends,  summaries or
endorsements  printed thereon as the Company may deem appropriate and as are not
inconsistent  with the  provisions of this  Agreement,  or as may be required to
comply with any  applicable  law or with any rule or  regulation  made  pursuant
thereto or with any rule or regulation of any stock exchange on which the Rights
may from time to time

                                       5
<PAGE>

be  listed,  or to conform to usage.  Subject  to the other  provisions  of this
Agreement,  the Right Certificates shall entitle the holders thereof to purchase
such number of one  one-thousandths  of a Preferred  Share as shall be set forth
therein  at the  Purchase  Price,  but the  number of one  one-thousandths  of a
Preferred  Share and the  Purchase  Price  shall be  subject  to  adjustment  as
provided herein.

         5.  Countersignature and Registration.  The Right Certificates shall be
executed  on behalf of the  Company  by its  Chairman  of the  Board,  its Chief
Executive Officer, its President, any of its Vice Presidents,  or its Treasurer,
either  manually  or by  facsimile  signature,  shall have  affixed  thereto the
Company's seal or a facsimile thereof, and shall be attested by the Secretary or
any  Assistant  Secretary  of  the  Company,  either  manually  or by  facsimile
signature. The Right Certificates shall be countersigned by the Rights Agent and
shall not be valid for any purpose unless so  countersigned,  either manually or
by  facsimile.  In case any  officer of the Company who shall have signed any of
the Right  Certificates  shall cease to be such  officer of the  Company  before
countersignature  by the Rights  Agent and issuance and delivery by the Company,
such Right Certificates,  nevertheless, may be countersigned by the Rights Agent
and issued and delivered by the Company with the same force and effect as though
the person who signed such Right  Certificates had not ceased to be such officer
of the Company; and any Right Certificate may be signed on behalf of the Company
by  any  person  who,  at the  actual  date  of  the  execution  of  such  Right
Certificate,  shall  be a proper  officer  of the  Company  to sign  such  Right
Certificate,  although at the date of the execution of this Rights Agreement any
such person was not such an officer.

         Following the Distribution Date, the Rights Agent will keep or cause to
be kept, at its principal office,  books for registration of the transfer of the
Right  Certificates  issued  hereunder.  Such  books  shall  show the  names and
addresses of the  respective  holders of the Right  Certificates,  the number of
Rights  evidenced on its face by each of the Right  Certificates and the date of
each of the Right Certificates.

         6. Transfer,  Split Up, Combination and Exchange of Right Certificates;
Mutilated,  Destroyed,  Lost  or  Stolen  Right  Certificates.  Subject  to  the
provisions of Section 14 hereof,  at any time after the Close of Business on the
Distribution  Date,  and at or prior to the Close of  Business on the earlier of
the Redemption Date or the Final Expiration Date, any Right Certificate or Right
Certificates (other than Right Certificates representing Rights that have become
void pursuant to Section  11(a)(ii) hereof or that have been exchanged  pursuant
to Section 24 hereof) may be  transferred,  split up,  combined or exchanged for
another Right Certificate or Right Certificates, entitling the registered holder
to purchase a like  number of one  one-thousandths  of a Preferred  Share as the
Right Certificate or Right Certificates surrendered then entitled such holder to
purchase.  Any  registered  holder  desiring to transfer,  split up,  combine or
exchange any Right Certificate or Right  Certificates shall make such request in
writing delivered to the Rights Agent, and shall surrender the Right Certificate
or Right Certificates to be transferred,  split up, combined or exchanged at the
principal  office  of  the  Rights  Agent.  Thereupon  the  Rights  Agent  shall
countersign  and deliver to the person entitled  thereto a Right  Certificate or
Right Certificates, as the case may be, as so requested. The Company may require
payment  of a sum  sufficient  for any tax or  governmental  charge  that may

                                       6
<PAGE>

be imposed in connection with any transfer, split up, combination or exchange of
Right Certificates.

         Upon receipt by the Company and the Rights Agent of evidence reasonably
satisfactory  to them of the loss,  theft,  destruction or mutilation of a Right
Certificate,  and,  in case of  loss,  theft or  destruction,  of  indemnity  or
security  reasonably  satisfactory  to  them,  and,  at the  Company's  request,
reimbursement  to the Company and the Rights  Agent of all  reasonable  expenses
incidental  thereto,  and upon surrender to the Rights Agent and cancellation of
the Right  Certificate  if  mutilated,  the Company  will make and deliver a new
Right  Certificate  of like  tenor  to the  Rights  Agent  for  delivery  to the
registered holder in lieu of the Right Certificate so lost, stolen, destroyed or
mutilated.

         7. Exercise of Rights; Purchase Price; Expiration Date of Rights.

                  (a) The registered holder of any Right Certificate (other than
a holder whose Rights have become void pursuant to Section  11(a)(ii)  hereof or
have been  exchanged  pursuant  to Section 24 hereof)  may  exercise  the Rights
evidenced  thereby in whole or in part at any time after the  Distribution  Date
upon surrender of the Right  Certificate,  with the form of election to purchase
on the reverse side thereof duly executed,  to the Rights Agent at its principal
office,  together with payment of the Purchase Price for each one one-thousandth
of a Preferred  Share as to which the Rights are  exercised,  at or prior to the
earliest  of (i) the Close of Business on the Final  Expiration  Date,  (ii) the
Redemption  Date,  or (iii)  the time at which  such  Rights  are  exchanged  as
provided in Section 24 hereof.

                  (b) The  purchase  price  for  each  one  one-thousandth  of a
Preferred  Share to be purchased upon the exercise of a Right shall initially be
ninety-five  dollars  ($95.00)  (the  "Purchase  Price"),  shall be  subject  to
adjustment  from time to time as provided in Sections 11 and 13 hereof and shall
be payable in lawful money of the United  States of America in  accordance  with
paragraph (c) below.

                  (c)  Upon   receipt  of  a  Right   Certificate   representing
exercisable  Rights,  with the form of election to purchase and certificate duly
executed,  accompanied  by payment of the  Purchase  Price for the number of one
one-thousandths  of a Preferred Share to be purchased and an amount equal to any
applicable  transfer  tax  required  to be paid  by the  holder  of  such  Right
Certificate  in  accordance  with  Section  9 hereof by cash,  certified  check,
cashier's  check or money order payable to the order of the Company,  the Rights
Agent shall thereupon  promptly (i) (A)  requisition  from any transfer agent of
the Preferred  Shares  certificates for the number of one  one-thousandths  of a
Preferred  Share to be purchased and the Company hereby  irrevocably  authorizes
its transfer agent to comply with all such requests, or (B) requisition from any
depositary agent for the Preferred Shares depositary receipts  representing such
number of one  one-thousandths  of a Preferred  Share as are to be purchased (in
which case  certificates for the Preferred  Shares  represented by such receipts
shall be  deposited  by the transfer  agent with the  depositary  agent) and the
Company hereby directs the  depositary  agent to comply with such request,  (ii)
when appropriate,  requisition from the Company the amount of cash to be paid in
lieu of issuance of fractional  Preferred  Shares in accordance  with Section 14
hereof, (iii) after

                                       7
<PAGE>

receipt  of such  certificates  or  depositary  receipts,  cause  the same to be
delivered  to or  upon  the  order  of  the  registered  holder  of  such  Right
Certificate,  registered  in such  name or  names as may be  designated  by such
holder and (iv) when  appropriate,  after receipt,  deliver such cash to or upon
the order of the registered holder of such Right Certificate.

                  (d) In case the  registered  holder of any  Right  Certificate
shall  exercise  less  than  all  the  Rights  evidenced  thereby,  a new  Right
Certificate  evidencing  Rights  equivalent to the Rights remaining  unexercised
shall be issued  by the  Rights  Agent to the  registered  holder of such  Right
Certificate  or to his duly  authorized  assigns,  subject to the  provisions of
Section 14 hereof.

                  (e)   Notwithstanding   anything  in  this  Agreement  to  the
contrary,  neither  the  Rights  Agent nor the  Company  shall be  obligated  to
undertake any action with respect to a registered  holder upon the occurrence of
any  purported  exercise as set forth in this  Section 7 unless such  registered
holder shall have (i) completed and signed the certificate following the form of
election to  purchase  set forth on the  reverse  side of the Right  Certificate
surrendered for such exercise and (ii) provided such additional  evidence of the
identity of the Beneficial Owner (or former  Beneficial  Owner) or Affiliates or
Associates thereof as the Company shall reasonably request.

         8.  Cancellation  and  Destruction  of Right  Certificates.  All  Right
Certificates  surrendered  for the  purpose  of  exercise,  transfer,  split up,
combination  or exchange  shall,  if surrendered to the Company or to any of its
agents,  be delivered to the Rights Agent for  cancellation or in canceled form,
or, if  surrendered  to the Rights Agent,  shall be canceled by it, and no Right
Certificates  shall be issued in lieu thereof  except as expressly  permitted by
any of the provisions of this Rights Agreement. The Company shall deliver to the
Rights  Agent for  cancellation  and  retirement,  and the Rights Agent shall so
cancel and retire,  any other  Right  Certificate  purchased  or acquired by the
Company otherwise than upon the exercise thereof. The Rights Agent shall deliver
all canceled Right Certificates to the Company, or shall, at the written request
of the Company, destroy such canceled Right Certificates, and in such case shall
deliver a certificate of destruction thereof to the Company.

         9. Status and Availability of Preferred Shares.

                  (a) The  Company  covenants  and agrees  that it will take all
such action as may be necessary to ensure that all  Preferred  Shares  delivered
upon exercise of Rights shall, at the time of delivery of the  certificates  for
such Preferred  Shares (subject to payment of the Purchase  Price),  be duly and
validly authorized and issued and fully paid and non-assessable shares.

                  (b) The Company further  covenants and agrees that it will pay
when due and payable any and all  federal and state  transfer  taxes and charges
which may be  payable  in  respect  of the  issuance  or  delivery  of the Right
Certificates or of any Preferred Shares upon the exercise of Rights. The Company
shall not, however,  be required to pay any transfer tax which may be payable in
respect of any  transfer  or delivery of Right  Certificates  to a person  other
than, or the issuance or delivery of certificates or depositary receipts for the
Preferred  Shares in a name

                                       8
<PAGE>

other than that of, the registered  holder of the Right  Certificate  evidencing
Rights  surrendered  for exercise or to issue or to deliver any  certificates or
depositary  receipts for Preferred  Shares upon the exercise of any Rights until
any such tax shall  have been paid (any such tax being  payable by the holder of
such  Right  Certificate  at the  time  of  surrender)  or  until  it  has  been
established to the Company's reasonable satisfaction that no such tax is due.

                  (c) The Company  covenants and agrees that it will cause to be
reserved and kept available, out of its authorized and unissued Preferred Shares
or any  Preferred  Shares held in its treasury,  the number of Preferred  Shares
that will be sufficient to permit the exercise in full of all outstanding Rights
in accordance with Section 7 hereof.

         10.  Preferred  Shares  Record  Date.  Each  person  in whose  name any
certificate for Preferred Shares is issued upon the exercise of Rights shall for
all  purposes  be deemed to have  become the  holder of record of the  Preferred
Shares  represented  thereby on, and such  certificate  shall be dated, the date
upon which the Right Certificate evidencing such Rights was duly surrendered and
payment of the  Purchase  Price (and any  applicable  transfer  taxes) was made.
Prior to the  exercise of the Rights  evidenced  thereby,  the holder of a Right
Certificate  shall not be entitled to any rights of a holder of Preferred Shares
for which the Rights shall be exercisable,  including,  without limitation,  the
right to vote, to receive  dividends or other  distributions  or to exercise any
preemptive  rights,  and shall not be  entitled  to  receive  any  notice of any
proceedings of the Company, except as provided herein.

         11. Adjustment of Purchase Price, Number of Shares or Number of Rights.
The Purchase Price, the number of Preferred Shares covered by each Right and the
number of Rights  outstanding  are  subject to  adjustment  from time to time as
provided in this Section 11.

                  (a) (i) In the event the  Company  shall at any time after the
date of this Agreement (A) declare a dividend on the Preferred Shares payable in
Preferred Shares,  (B) subdivide the outstanding  Preferred Shares,  (C) combine
the outstanding  Preferred  Shares into a smaller number of Preferred  Shares or
(D) issue any shares of its capital stock in a reclassification of the Preferred
Shares (including any such  reclassification  in connection with a consolidation
or merger in which the  Company is the  continuing  or  surviving  corporation),
except as otherwise provided in this Section 11(a), the Purchase Price in effect
at the time of the record  date for such  dividend or of the  effective  date of
such subdivision,  combination or  reclassification,  and the number and kind of
shares of capital stock issuable on such date, shall be proportionately adjusted
so that the holder of any Right  exercised  after such time shall be entitled to
receive the aggregate  number and kind of shares of capital stock which, if such
Right had been  exercised  immediately  prior to such date,  he would have owned
upon such  exercise  and been  entitled  to receive by virtue of such  dividend,
subdivision,  combination or  reclassification;  provided,  however,  that in no
event shall the  consideration to be paid upon the exercise of one Right be less
than the  aggregate  par value of the  shares of  capital  stock of the  Company
issuable upon exercise of one Right.

                  (ii) Subject to the following  paragraph of this  subparagraph
(ii) and to Section 24 of this  Agreement,  in the event any Person shall become
an Acquiring  Person,

                                       9
<PAGE>

each holder of a Right shall  thereafter have a right to receive,  upon exercise
thereof at a price equal to the then current  Purchase  Price  multiplied by the
number of one  one-thousandths  of a  Preferred  Share for which a Right is then
exercisable,  in  accordance  with the  terms of this  Agreement  and in lieu of
Preferred Shares, such number of Common Shares of the Company as shall equal the
result obtained by (x) multiplying the then current Purchase Price by the number
of  one  one-thousandths  of a  Preferred  Share  for  which  a  Right  is  then
exercisable  and dividing  that product by (y) 50% of the then current per share
market price of the  Company's  Common  Shares  (determined  pursuant to Section
11(d) hereof) on the date such Person became an Acquiring  Person.  In the event
that any Person shall  become an  Acquiring  Person and the Rights shall then be
outstanding,  the  Company  shall not take any action  that would  eliminate  or
diminish the benefits intended to be afforded by the Rights.

         From and after the occurrence of such an event,  any Rights that are or
were acquired or beneficially  owned by such Acquiring  Person (or any Associate
or Affiliate of such  Acquiring  Person) on or after the earlier of (x) the date
of such event and (y) the Distribution Date shall be void and any holder of such
Rights  shall  thereafter  have no right  to  exercise  such  Rights  under  any
provision of this Agreement.  No Right  Certificate  shall be issued pursuant to
Section 3 that represents Rights beneficially owned by an Acquiring Person whose
Rights  would be void  pursuant to the  preceding  sentence or any  Associate or
Affiliate  thereof;  no Right  Certificate  shall be issued at any time upon the
transfer  of any  Rights  to an  Acquiring  Person  whose  Rights  would be void
pursuant to the preceding  sentence or any Associate or Affiliate  thereof or to
any nominee of such  Acquiring  Person,  Associate or  Affiliate;  and any Right
Certificate  delivered to the Rights  Agent for transfer to an Acquiring  Person
whose Rights would be void pursuant to the  preceding  sentence or any Associate
or Affiliate thereof shall be canceled.

                  (iii) In the event that the number of Common  Shares which are
authorized by the Company's  certificate of incorporation and not outstanding or
subscribed  for, or reserved or  otherwise  committed  for issuance for purposes
other than upon exercise of the Rights,  are not sufficient to permit the holder
of each  Right to  purchase  the  number of  Common  Shares to which he would be
entitled  upon  the  exercise  in full of the  Rights  in  accordance  with  the
foregoing  subparagraph  (ii) of paragraph (a) of this Section 11, or should the
Board of Directors so elect,  the Company shall: (A) determine the excess of (1)
the value of the Common Shares issuable upon the exercise of a Right (calculated
as provided in the last sentence of this subparagraph (iii)) pursuant to Section
11(a)(ii) hereof (the "Current Value") over (2) the Purchase Price (such excess,
the "Spread"),  and (B) with respect to each Right,  make adequate  provision to
substitute  for such Common  Shares,  upon  payment of the  applicable  Purchase
Price,  any one or more of the following having an aggregate value determined by
the  Board of  Directors  to be equal to the  Current  Value:  (1)  cash,  (2) a
reduction in the Purchase Price, (3) Common Shares or other equity securities of
the Company  (including,  without  limitation,  shares,  or units of shares,  of
preferred  stock which the Board of Directors of the Company has  determined  to
have the same value as shares of Common Stock (such  shares of preferred  stock,
"common stock  equivalents")),  (4) debt securities of the Company, or (5) other
assets; provided, however, if the Company shall not have made adequate provision
to deliver value  pursuant to clause (B) above within thirty (30) days following
the first occurrence of an event triggering the 

                                       10
<PAGE>

rights to purchase  Common  Shares  described in Section  11(a)(ii) the "Section
11(a)(ii) Trigger Date"),  then the Company shall be obligated to deliver,  upon
the  surrender  for  exercise  of a Right and without  requiring  payment of the
Purchase  Price,  shares of Common Stock (to the extent  available) and then, if
necessary,  cash,  which  shares and cash have an  aggregate  value equal to the
Spread.  If the Board of Directors of the Company shall  determine in good faith
that it is likely that sufficient  additional  Common Shares could be authorized
for issuance upon exercise in full of the Rights, the thirty (30) day period set
forth above may be extended  to the extent  necessary,  but not more than ninety
(90) days after the Section  11(a)(ii)  Trigger  Date, in order that the Company
may seek stockholder  approval for the  authorization of such additional  shares
(such period, as it may be extended,  the "Substitution  Period"). To the extent
that the Company determines that some action need be taken pursuant to the first
and/or  second  sentences  of this  Section  11(a)(iii),  the  Company (x) shall
provide,  subject  to Section  7(e)  hereof  and the last  paragraph  of Section
11(a)(ii)  hereof,  that such action shall apply  uniformly  to all  outstanding
Rights,  and  (y)  may  suspend  the  exercisability  of the  Rights  until  the
expiration  of the  Substitution  Period in order to seek any  authorization  of
additional  shares and/or to decide the  appropriate  form of distribution to be
made pursuant to such first sentence and to determine the value thereof.  In the
event of any such suspension, the Company shall make a public announcement,  and
shall deliver to the Rights Agent a statement,  stating that the  exercisability
of the Rights has been temporarily suspended.  At such time as the suspension is
no longer in effect,  the Company shall make another  public  announcement,  and
deliver to the Rights  Agent a  statement,  so  stating.  For  purposes  of this
Section  11(a)(iii),  the value of the Common  Shares  shall be the  current per
share market price (as determined  pursuant to Section  11(d)(i)  hereof) of the
Common Shares on the Section  11(a)(ii) Trigger Date and the value of any common
stock  equivalent shall be deemed to have the same value as the Common Shares on
such date.

                  (b) In case  the  Company  shall  fix a  record  date  for the
issuance  of rights,  options or warrants  to all  holders of  Preferred  Shares
entitling them (for a period  expiring within 45 calendar days after such record
date) to subscribe for or purchase  Preferred  Shares (or shares having the same
rights,   privileges  and  preferences  as  the  Preferred  Shares  ("equivalent
preferred   shares"))  or  securities   convertible  into  Preferred  Shares  or
equivalent  preferred  shares  at a price  per  Preferred  Share  or  equivalent
preferred  share  (or  having  a  conversion  price  per  share,  if a  security
convertible into Preferred Shares or equivalent  preferred shares) less than the
then  current  per share  market  price of the  Preferred  Shares (as defined in
Section  11(d)) on such record date,  the  Purchase  Price to be in effect after
such record date shall be adjusted by  multiplying  the Purchase Price in effect
immediately  prior to such  record date by a fraction,  the  numerator  of which
shall be the number of Preferred Shares outstanding on such record date plus the
number of  Preferred  Shares  which the  aggregate  offering  price of the total
number of Preferred Shares and/or  equivalent  preferred shares so to be offered
(and/or the aggregate initial conversion price of the convertible  securities so
to be offered) would  purchase at such current market price and the  denominator
of which shall be the number of Preferred Shares outstanding on such record date
plus the number of  additional  Preferred  Shares  and/or  equivalent  preferred
shares to be offered for subscription or purchase (or into which the convertible
securities so to be offered are initially convertible);  provided, however, that
in no event shall the consideration to be paid upon the exercise of one Right be
less than the  aggregate par value of the shares of capital stock of the Company
issuable upon exercise of one Right. In case such subscription price may 

                                       11
<PAGE>

be paid in a  consideration  part or all of which  shall be in a form other than
cash,  the value of such  consideration  shall be as determined in good faith by
the Board of Directors of the Company, whose determination shall be described in
a statement filed with the Rights Agent.  Preferred  Shares owned by or held for
the account of the Company  shall not be deemed  outstanding  for the purpose of
any such computation. Such adjustment shall be made successively whenever such a
record date is fixed; and in the event that such rights, options or warrants are
not so issued,  the Purchase  Price shall be adjusted to be the  Purchase  Price
which would then be in effect if such record date had not been fixed.

                  (c) In case the Company shall fix a record date for the making
of a  distribution  to all holders of the Preferred  Shares  (including any such
distribution  made in  connection  with a  consolidation  or merger in which the
Company is the continuing or surviving corporation) of evidences of indebtedness
or assets (other than a regular quarterly cash dividend or a dividend payable in
Preferred Shares) or subscription  rights or warrants  (excluding those referred
to in Section  11(b)  hereof),  the  Purchase  Price to be in effect  after such
record date shall be  determined  by  multiplying  the Purchase  Price in effect
immediately  prior to such  record date by a fraction,  the  numerator  of which
shall be the then current per share market price of the Preferred Shares on such
record  date,  less the fair market  value (as  determined  in good faith by the
Board of Directors of the Company,  whose  determination shall be described in a
statement filed with the Rights Agent) of the portion of the assets or evidences
of indebtedness so to be distributed or of such subscription  rights or warrants
applicable to one  Preferred  Share and the  denominator  of which shall be such
current per share market price of the Preferred Shares; provided,  however, that
in no event shall the consideration to be paid upon the exercise of one Right be
less than the  aggregate par value of the shares of capital stock of the Company
to be  issued  upon  exercise  of one  Right.  Such  adjustments  shall  be made
successively  whenever  such a record date is fixed;  and in the event that such
distribution  is not so made,  the Purchase  Price shall again be adjusted to be
the  Purchase  Price  which  would then be in effect if such record date had not
been fixed.

                  (d) (i) For the  purpose  of any  computation  hereunder,  the
"current per share market price" of any security (a  "Security"  for the purpose
of this  Section  11(d)(i)) on any date shall be deemed to be the average of the
daily closing prices per share of such Security for the 30  consecutive  Trading
Days (as such  term is  hereinafter  defined)  immediately  prior to such  date;
provided,  however, that in the event that the current per share market price of
the Security is determined  during a period  following the  announcement  by the
issuer of such  Security  of (A) a dividend  or  distribution  on such  Security
payable in shares of such Security or securities  convertible  into such shares,
or (B) any  subdivision,  combination or  reclassification  of such Security and
prior to the expiration of 30 Trading Days after the  ex-dividend  date for such
dividend or distribution,  or the record date for such subdivision,  combination
or  reclassification,  then, and in each such case, the current per share market
price shall be  appropriately  adjusted to reflect the current  market price per
share  equivalent of such Security.  The closing price for each day shall be the
last sale price,  regular way, or, in case no such sale takes place on such day,
the average of the closing bid and asked prices,  regular way, in either case as
reported in the principal consolidated transaction reporting system with respect
to securities  listed or admitted to trading on the New York Stock  Exchange or,
if the  Security  is not  listed or  admitted  to  trading on

                                       12
<PAGE>

the  New  York  Stock  Exchange,  as  reported  in  the  principal  consolidated
transaction  reporting system with respect to securities listed on the principal
national  securities  exchange  on which the  Security  is listed or admitted to
trading or, if the Security is not listed or admitted to trading on any national
securities exchange,  the last quoted price or, if not so quoted, the average of
the high bid and low asked prices in the over-the-counter market, as reported by
the National Association of Securities Dealers, Inc. Automated Quotations System
("NASDAQ")  or such  other  system  then in use,  or,  if on any  such  date the
Security is not quoted by any such organization,  the average of the closing bid
and asked prices as furnished by a professional  market maker making a market in
the  Security  selected  by the  Board of  Directors  of the  Company.  The term
"Trading  Day"  shall  mean a day on which  the  principal  national  securities
exchange on which the  Security is listed or admitted to trading is open for the
transaction of business or, if the Security is not listed or admitted to trading
on any national securities exchange, a Business Day.

                           (ii) For the  purpose of any  computation  hereunder,
the "current per share market price" of the Preferred Shares shall be determined
in accordance  with the method set forth in Section  11(d)(i).  If the Preferred
Shares are not publicly  traded,  the  "current  per share market  price" of the
Preferred Shares shall be conclusively deemed to be the current per share market
price  of  the  Common  Shares  as  determined   pursuant  to  Section  11(d)(i)
(appropriately  adjusted to reflect any stock split,  stock  dividend or similar
transaction occurring after the date hereof), multiplied by 1000. If neither the
Common Shares nor the Preferred Shares are publicly held or so listed or traded,
"current  per  share  market  price"  shall  mean the fair  value  per  share as
determined  in good  faith  by the  Board of  Directors  of the  Company,  whose
determination shall be described in a statement filed with the Rights Agent.

                  (e) No  adjustment  in the  Purchase  Price  shall be required
unless such  adjustment  would require an increase or decrease of at least 1% in
the Purchase Price;  provided,  however, that any adjustments which by reason of
this  Section  11(e) are not  required  to be made shall be carried  forward and
taken into account in any subsequent  adjustment.  All  calculations  under this
Section 11 shall be made to the nearest cent or to the nearest one ten-millionth
of a Preferred Share or one ten-thousandth of any other share or security as the
case may be.  Notwithstanding  the first  sentence of this  Section  11(e),  any
adjustment  required by this  Section 11 shall be made no later than three years
from the date of the transaction which requires such adjustment.

                  (f) If as a result of an  adjustment  made pursuant to Section
11(a) hereof, the holder of any Right thereafter exercised shall become entitled
to receive  any  shares of capital  stock of the  Company  other than  Preferred
Shares, the number of such other shares so receivable upon exercise of any Right
shall  thereafter be subject to adjustment  from time to time in a manner and on
terms as nearly  equivalent as practicable to the provisions with respect to the
Preferred  Shares  contained in Section  11(a) through (c),  inclusive,  and the
provisions  of Sections  7, 9, 10 and 13 with  respect to the  Preferred  Shares
shall apply on like terms to any such other shares.

                  (g) All Rights originally issued by the Company  subsequent to
any adjustment  made to the Purchase Price hereunder shall evidence the right to
purchase, at the 

                                       13

<PAGE>

adjusted Purchase Price, the number of one  one-thousandths of a Preferred Share
purchasable from time to time hereunder upon exercise of the Rights, all subject
to further adjustment as provided herein.

                  (h) Unless the Company  shall have  exercised  its election as
provided in Section  11(i),  upon each  adjustment  of the  Purchase  Price as a
result  of  the  calculations  made  in  Sections  11(b)  and  (c),  each  Right
outstanding  immediately prior to the making of such adjustment shall thereafter
evidence the right to purchase,  at the adjusted  Purchase Price, that number of
one  one-thousandths  of a  Preferred  Share  (calculated  to  the  nearest  one
ten-millionth  of a Preferred  Share) obtained by (i) multiplying (x) the number
of one  one-thousandths  of a share covered by a Right immediately prior to this
adjustment  by (y) the  Purchase  Price  in  effect  immediately  prior  to such
adjustment  of the Purchase  Price and (ii)  dividing the product so obtained by
the Purchase Price in effect  immediately  after such adjustment of the Purchase
Price.

                  (i)  The  Company  may  elect  on or  after  the  date  of any
adjustment of the Purchase Price to adjust the number of Rights in  substitution
for any  adjustment in the number of one  one-thousandths  of a Preferred  Share
purchasable upon the exercise of a Right.  Each of the Rights  outstanding after
such  adjustment of the number of Rights shall be exercisable  for the number of
one  one-thousandths  of a  Preferred  Share for  which a Right was  exercisable
immediately  prior to such  adjustment.  Each Right held of record prior to such
adjustment  of  the  number  of  Rights  shall  become  that  number  of  Rights
(calculated  to the nearest  one  hundred-thousandth)  obtained by dividing  the
Purchase Price in effect  immediately  prior to adjustment of the Purchase Price
by the Purchase  Price in effect  immediately  after  adjustment of the Purchase
Price.  The Company shall make a public  announcement  of its election to adjust
the number of Rights,  indicating  the record date for the  adjustment,  and, if
known at the time, the amount of the adjustment to be made. This record date may
be the date on which the Purchase Price is adjusted or any day thereafter,  but,
if the Right Certificates have been distributed, shall be at least 10 days later
than the  date of the  public  announcement.  If Right  Certificates  have  been
distributed,  upon each  adjustment  of the  number of Rights  pursuant  to this
Section  11(i),  the Company  shall,  as promptly  as  practicable,  cause to be
distributed to holders of record of Right Certificates on such record date Right
Certificates evidencing,  subject to Section 14 hereof, the additional Rights to
which such holders shall be entitled as a result of such adjustment,  or, at the
option of the Company,  shall cause to be  distributed to such holders of record
in substitution and replacement for the Right  Certificates held by such holders
prior to the date of adjustment,  and upon surrender thereof, if required by the
Company, new Right Certificates  evidencing all the Rights to which such holders
shall be entitled after such adjustment. Right Certificates to be so distributed
shall be issued,  executed and  countersigned  in the manner provided for herein
and  shall  be  registered  in the  names  of the  holders  of  record  of Right
Certificates on the record date specified in the public announcement.

                  (j)  Irrespective  of any adjustment or change in the Purchase
Price or the number of one  one-thousandths  of a Preferred  Share issuable upon
the exercise of the Rights,  the Right  Certificates  theretofore and thereafter
issued  may  continue  to  express  the  Purchase  Price  and the  number of one
one-thousandths  of a Preferred  Share which were expressed in the initial Right
Certificates issued hereunder.

                                       14

<PAGE>

                  (k) Before  taking any action that would  cause an  adjustment
reducing the Purchase  Price below one  one-thousandth  of the then par value of
the Preferred  Shares  issuable  upon exercise of the Rights,  the Company shall
take any corporate action which may, in the opinion of its counsel, be necessary
in  order  that the  Company  may  validly  and  legally  issue  fully  paid and
non-assessable Preferred Shares at such adjusted Purchase Price.

                  (l) In any case in which this Section 11 shall require that an
adjustment  in the  Purchase  Price be made  effective as of a record date for a
specified  event,  the Company may elect to defer until the  occurrence  of such
event the issuing to the holder of any Right exercised after such record date of
the Preferred  Shares and other  capital stock or securities of the Company,  if
any,  issuable upon such exercise over and above the Preferred  Shares and other
capital stock or securities of the Company,  if any, issuable upon such exercise
on the basis of the Purchase Price in effect prior to such adjustment; provided,
however,  that the  Company  shall  deliver  to such  holder a due bill or other
appropriate instrument evidencing such holder's right to receive such additional
shares upon the occurrence of the event requiring such adjustment.

                  (m)   Anything   in   this   Section   11  to   the   contrary
notwithstanding,  the Company  shall be entitled to make such  reductions in the
Purchase  Price,  in addition to those  adjustments  expressly  required by this
Section 11, as and to the extent that it in its sole discretion  shall determine
to be  advisable  in  order  that  any (i)  combination  or  subdivision  of the
Preferred Shares,  (ii) issuance wholly for cash of any Preferred Shares at less
than the current  market  price,  (iii)  issuance  wholly for cash of  Preferred
Shares or securities  which by their terms are convertible  into or exchangeable
for Preferred  Shares,  (iv) dividends on Preferred  Shares payable in Preferred
Shares  or  (v)  issuance  of  any  rights,  options  or  warrants  referred  to
hereinabove  in Section  11(b),  hereafter made by the Company to holders of its
Preferred Shares shall not be taxable to such stockholders.

                  (n) In the  event  that at any  time  after  the  date of this
Agreement and prior to the  Distribution  Date, the Company shall (i) declare or
pay any dividend on the Common Shares  payable in Common Shares or (ii) effect a
subdivision,   combination   or   consolidation   of  the   Common   Shares  (by
reclassification  or  otherwise  other than by payment  of  dividends  in Common
Shares) into a greater or lesser number of Common Shares,  then in any such case
(i) the number of one  one-thousandths  of a Preferred Share  purchasable  after
such event upon proper exercise of each Right shall be determined by multiplying
the  number  of  one   one-thousandths  of  a  Preferred  Share  so  purchasable
immediately  prior to such event by a fraction,  the  numerator  of which is the
number  of Common  Shares  outstanding  immediately  before  such  event and the
denominator  of which is the  number of Common  Shares  outstanding  immediately
after such event, and (ii) each Common Share outstanding  immediately after such
event  shall have issued  with  respect to it that  number of Rights  which each
Common Share outstanding immediately prior to such event had issued with respect
to it.  The  adjustments  provided  for in  this  Section  11(n)  shall  be made
successively whenever such a dividend is declared or paid or such a subdivision,
combination or consolidation is effected.

                                       15

<PAGE>

         12.  Certificate  of  Adjustment.  Whenever  an  adjustment  is made as
provided in Sections 11 and 13 hereof,  the Company shall promptly (a) prepare a
certificate  setting forth such  adjustment,  and a brief statement of the facts
accounting  for such  adjustment,  (b) file with the Rights  Agent and with each
transfer  agent for the  Common  Shares or the  Preferred  Shares a copy of such
certificate  and (c) mail a brief  summary  thereof  to each  holder  of a Right
Certificate  in  accordance  with  Section 25 hereof.  The Rights Agent shall be
fully protected in relying on any such certificate and on any adjustment therein
contained,  and  shall not be  obligated  or  responsible  for  calculating  any
adjustment,  nor  shall it be  deemed to have  knowledge  of such an  adjustment
unless and until it shall have received such certificate.

         13.  Consolidation,  Merger or Sale or  Transfer  of Assets or  Earning
Power.

         In the event  that,  at any time after a Person  becomes  an  Acquiring
Person, directly or indirectly, (i) the Company shall consolidate with, or merge
with and into,  any other  Person,  (ii) any Person shall  consolidate  with the
Company,  or  merge  with  and into the  Company  and the  Company  shall be the
continuing or surviving  corporation of such merger and, in connection with such
merger,  all or part of the Common Shares shall be changed into or exchanged for
stock or other  securities  of any other  Person (or the Company) or cash or any
other property, or (iii) the Company shall sell or otherwise transfer (or one or
more of its  Subsidiaries  shall  sell or  otherwise  transfer),  in one or more
transactions,  assets or earning power  aggregating 50% or more of the assets or
earning  power of the  Company  and its  Subsidiaries  (taken as a whole) to any
other  Person  other  than  the  Company  or one  or  more  of its  wholly-owned
Subsidiaries,  then, and in each such case,  proper  provision  shall be made so
that (A) each holder of a Right  (except as  otherwise  provided  herein)  shall
thereafter have the right to receive, upon the exercise thereof at a price equal
to  the  then  current   Purchase   Price   multiplied  by  the  number  of  one
one-thousandths  of a Preferred Share for which a Right is then exercisable,  in
accordance  with the terms of this  Agreement  and in lieu of Preferred  Shares,
such  number of Common  Shares of such other  Person  (including  the Company as
successor  thereto or as the  surviving  corporation)  as shall equal the result
obtained by (x) multiplying the then current Purchase Price by the number of one
one-thousandths  of a Preferred Share for which a Right is then  exercisable and
dividing  that  product by (y) 50% of the then current per share market price of
the Common  Shares of such other Person  (determined  pursuant to Section  11(d)
hereof)  on the date of  consummation  of such  consolidation,  merger,  sale or
transfer;  (B) the issuer of such Common Shares shall  thereafter be liable for,
and shall assume, by virtue of such consolidation, merger, sale or transfer, all
the  obligations and duties of the Company  pursuant to this Agreement;  (C) the
term "Company" shall thereafter be deemed to refer to such issuer;  and (D) such
issuer shall take such steps (including,  but not limited to, the reservation of
a sufficient number of its Common Shares in accordance with Section 9 hereof) in
connection  with  such  consummation  as may be  necessary  to  assure  that the
provisions  hereof shall  thereafter be applicable,  as nearly as reasonably may
be, in relation to the Common Shares thereafter deliverable upon the exercise of
the Rights.  The Company  covenants and agrees that it shall not  consummate any
such  consolidation,  merger,  sale or transfer unless prior thereto the Company
and such  issuer  shall  have  executed  and  delivered  to the  Rights  Agent a
supplemental  agreement  so  providing.  The  Company  shall not enter  into any
transaction  of the kind  referred to in this  Section 13 if at the time of such
transaction   there  are  any  rights,   warrants,   instruments  or  securities
outstanding  or  any  agreements  or  arrangements

                                       16

<PAGE>

which, as a result of the consummation of such  transaction,  would eliminate or
substantially  diminish the benefits intended to be afforded by the Rights.  The
provisions of this Section 13 shall  similarly  apply to  successive  mergers or
consolidations  or sales or other transfers.  For purposes hereof,  the "earning
power" of the Company and its Subsidiaries  shall be determined in good faith by
the Company's Board of Directors on the basis of the operating  earnings of each
business  operated by the Company and its  Subsidiaries  during the three fiscal
years preceding the date of such  determination (or, in the case of any business
not  operated by the Company or any  Subsidiary  during  three full fiscal years
preceding such date, during the period such business was operated by the Company
or any Subsidiary).

         14. Fractional Rights and Fractional Shares.

                  (a) The Company  shall not be required to issue  fractions  of
Rights or to distribute Right Certificates which evidence  fractional Rights. In
lieu of such fractional Rights, there shall be paid to the registered holders of
the  Right  Certificates  with  regard to which  such  fractional  Rights  would
otherwise  be  issuable,  an amount in cash  equal to the same  fraction  of the
current  market value of a whole Right.  For the purposes of this Section 14(a),
the current  market  value of a whole  Right  shall be the closing  price of the
Rights  for  the  Trading  Day  immediately  prior  to the  date on  which  such
fractional Rights would have been otherwise issuable.  The closing price for any
day shall be the last sale price,  regular  way,  or, in case no such sale takes
place on such day, the average of the closing bid and asked prices, regular way,
in either case as reported in the principal  consolidated  transaction reporting
system with respect to securities  listed or admitted to trading on the New York
Stock  Exchange  or, if the Rights are not listed or  admitted to trading on the
New York Stock Exchange, as reported in the principal  consolidated  transaction
reporting  system with respect to securities  listed on the  principal  national
securities exchange on which the Rights are listed or admitted to trading or, if
the Rights  are not listed or  admitted  to trading on any  national  securities
exchange,  the last quoted  price or, if not so quoted,  the average of the high
bid and low asked prices in the  over-the-counter  market, as reported by NASDAQ
or such  other  system  then in use or, if on any such date the  Rights  are not
quoted by any such organization, the average of the closing bid and asked prices
as  furnished  by a  professional  market  maker  making a market in the  Rights
selected by the Board of Directors  of the Company.  If on any such date no such
market  maker is making a market in the Rights,  the fair value of the Rights on
such date as  determined  in good faith by the Board of Directors of the Company
shall be used.

                  (b) The Company  shall not be required to issue  fractions  of
Preferred  Shares  (other than  fractions  which are  integral  multiples of one
one-thousandth  of a  Preferred  Share)  upon  exercise  of  the  Rights  or  to
distribute  certificates which evidence fractional  Preferred Shares (other than
fractions  which are  integral  multiples of one  one-thousandth  of a Preferred
Share).   Fractions   of   Preferred   Shares  in  integral   multiples  of  one
one-thousandth  of a Preferred  Share may, at the  election of the  Company,  be
evidenced by depositary receipts,  pursuant to an appropriate  agreement between
the Company and a depositary selected by it; provided, that such agreement shall
provide that the holders of such depositary  receipts shall have all the rights,
privileges and  preferences  to which they are entitled as beneficial  owners of
the  Preferred  Shares  represented  by  such  depositary  receipts.  In lieu of
fractional   Preferred  

                                       17

<PAGE>

Shares that are not  integral  multiples  of one  one-thousandth  of a Preferred
Share, the Company shall pay to each registered holder of Right  Certificates at
the time such Rights are exercised as herein provided an amount in cash equal to
the same  fraction of the current  market  value of one  Preferred  Share as the
fraction of one Preferred  Share that such holder would  otherwise  receive upon
the exercise of the aggregate number of rights exercised by such holder. For the
purposes of this Section 14(b),  the current  market value of a Preferred  Share
shall be the closing price of a Preferred  Share (as determined  pursuant to the
second  sentence of Section  11(d)(i)  hereof)  for the Trading Day  immediately
prior to the date of such exercise.

                  (c) The  holder  of a Right  by the  acceptance  of the  Right
expressly  waives any right to receive  fractional  Rights or fractional  shares
upon exercise of a Right (except as provided above).

         15.  Rights  of  Action.  All  rights  of  action  in  respect  of this
Agreement,  excepting  the  rights of action  given to the  Rights  Agent  under
Section 18 hereof, are vested in the respective  registered holders of the Right
Certificates (and, prior to the Distribution Date, the registered holders of the
Common Shares); and any registered holder of any Right Certificate (or, prior to
the  Distribution  Date, of the Common  Shares) may,  without the consent of the
Rights Agent or of the holder of any other Right  Certificate  (or, prior to the
Distribution  Date,  of the  Common  Shares),  on his own behalf and for his own
benefit,  enforce, and may institute and maintain any suit, action or proceeding
against  the Company to enforce,  or  otherwise  act in respect of, his right to
exercise the Rights  evidenced by such Right  Certificate in the manner provided
in such Right Certificate and in this Agreement.  Without limiting the foregoing
or  any  remedies  available  to  the  holders  of  Rights,  it is  specifically
acknowledged that the holders of Rights would not have an adequate remedy at law
for any breach of this Agreement and will be entitled to specific performance of
the  obligations  under,  and  injunctive  relief  against  actual or threatened
violations of the obligations of any Person subject to, this Agreement.

         16.  Agreement of Right Holders.  Every holder of a Right, by accepting
the same,  consents  and agrees with the  Company and the Rights  Agent and with
every other holder of a Right that:

                  (a)  prior  to the  Distribution  Date,  the  Rights  will  be
transferable only in connection with the transfer of the Common Shares;

                  (b) after the  Distribution  Date, the Right  Certificates are
transferable  only on the  registry  books  maintained  by the  Rights  Agent if
surrendered  at the  principal  office of the Rights  Agent,  duly  endorsed  or
accompanied  by a  proper  instrument  of  transfer  with a  completed  form  of
certification; and

                  (c) the  Company  and the Rights  Agent may deem and treat the
person in whose name the Right Certificate (or, prior to the Distribution  Date,
the associated  Common Shares  certificate)  is registered as the absolute owner
thereof and of the Rights evidenced  thereby  (notwithstanding  any notations of
ownership or writing on the Right  Certificates or the associated  Common Shares
certificate  made by anyone other than the Company or the Rights

                                       18

<PAGE>

Agent) for all purposes whatsoever, and neither the Company nor the Rights Agent
shall be affected by any notice to the contrary.

         17. Right  Certificate  Holder Not Deemed a Stockholder.  No holder, as
such, of any Right Certificate  shall be entitled to vote,  receive dividends or
be  deemed  for any  purpose  the  holder of the  Preferred  Shares or any other
securities  of the Company  which may at any time be issuable on the exercise of
the Rights  represented  thereby nor shall anything  contained  herein or in any
Right  Certificate  be  construed  to  confer  upon  the  holder  of  any  Right
Certificate,  as such,  any of the rights of a stockholder of the Company or any
right to vote for the  election of  directors  or upon any matter  submitted  to
stockholders  at any  meeting  thereof,  or to give or  withhold  consent to any
corporate  action,  or to receive notice of meetings or other actions  affecting
stockholders  (except as provided in Section 25 hereof), or to receive dividends
or subscription  rights,  or otherwise,  until the Right or Rights  evidenced by
such  Right  Certificate  shall  have  been  exercised  in  accordance  with the
provisions hereof.

         18.  Concerning  the Rights  Agent.  The  Company  agrees to pay to the
Rights Agent reasonable  compensation for all services  rendered by it hereunder
and, from time to time, on demand of the Rights Agent,  its reasonable  expenses
and counsel  fees and other  disbursements  incurred in the  administration  and
execution  of this  Agreement  and the exercise  and  performance  of its duties
hereunder.  The Company  also agrees to  indemnify  the Rights Agent for, and to
hold it harmless  against,  any loss,  liability,  or expense,  incurred without
negligence or willful  misconduct on the part of the Rights Agent,  for anything
done or  omitted by the  Rights  Agent in  connection  with the  acceptance  and
administration of this Agreement,  including the costs and expenses of defending
against any claim or  liability in  connection  therewith.  The  indemnification
provided  for  hereunder  shall  survive  the  expiration  of the Rights and the
termination of this Agreement. The costs and expenses of enforcing this right of
indemnification shall also be paid by the Company.

         The Rights Agent may conclusively  rely upon and shall be protected and
shall  incur no  liability  for or in respect of any action  taken,  suffered or
omitted  by it in  connection  with  its  administration  of this  Agreement  in
reliance upon any Right  Certificate or certificate  for Preferred  Stock or for
other securities of the Company,  instrument of assignment or transfer, power of
attorney,   endorsement,   affidavit,   letter,  notice,   direction,   consent,
certificate,  statement, or other paper or document believed by it to be genuine
and to be signed,  executed and, where necessary,  verified or acknowledged,  by
the proper person or persons.

         19.  Merger or  Consolidation  or Change of Name of Rights  Agent.  Any
corporation  into which the Rights  Agent or any  successor  Rights Agent may be
merged or with which it may be consolidated,  or any corporation  resulting from
any merger or  consolidation  to which the Rights Agent or any successor  Rights
Agent shall be a party,  or any  corporation  succeeding to the corporate  trust
business  of the  Rights  Agent  or any  successor  Rights  Agent,  shall be the
successor  to the Rights  Agent under this  Agreement  without the  execution or
filing of any paper or any further act on the part of any of the parties hereto,
provided that such corporation  would be eligible for appointment as a successor
Rights Agent under the provisions of Section 21 hereof. In case at the time such
successor  Rights Agent shall succeed to the agency

                                       19

<PAGE>

created  by this  Agreement,  any of the  Right  Certificates  shall  have  been
countersigned  but not delivered,  any such successor Rights Agent may adopt the
countersignature  of  the  predecessor  Rights  Agent  and  deliver  such  Right
Certificates  so  countersigned;  and in  case  at that  time  any of the  Right
Certificates shall not have been  countersigned,  any successor Rights Agent may
countersign such Right Certificates either in the name of the predecessor Rights
Agent or in the name of the successor  Rights Agent;  and in all such cases such
Right  Certificates shall have the full force provided in the Right Certificates
and in this Agreement.

         In case at any time the name of the Rights  Agent  shall be changed and
at such time any of the Right Certificates shall have been countersigned but not
delivered,  the Rights Agent may adopt the countersignature under its prior name
and deliver Right Certificates so countersigned; and in case at that time any of
the Right Certificates shall not have been  countersigned,  the Rights Agent may
countersign such Right  Certificates  either in its prior name or in its changed
name;  and in all such cases such Right  Certificates  shall have the full force
provided in the Right Certificates and in this Agreement.

         20. Duties of Rights Agent.  The Rights Agent undertakes the duties and
obligations  expressly  set forth in this  Agreement  and no  implied  duties or
obligations  shall be read into this  Agreement  against the Rights  Agent.  The
Rights Agent shall perform those duties and obligations upon the following terms
and  conditions,  by  all  of  which  the  Company  and  the  holders  of  Right
Certificates, by their acceptance thereof, shall be bound:

                  (a) Before the Rights Agent acts or refrains  from acting,  it
may consult with legal counsel (who may be legal  counsel for the Company),  and
the  opinion  of such  counsel  shall be full  and  complete  authorization  and
protection  to the Rights  Agent as to any action taken or omitted by it in good
faith and in accordance with such opinion.

                  (b)  Whenever  in the  performance  of its  duties  under this
Agreement the Rights Agent shall deem it necessary or desirable that any fact or
matter be proved or  established by the Company prior to taking or suffering any
action hereunder,  such fact or matter (unless other evidence in respect thereof
be herein  specifically  prescribed) may be deemed to be conclusively proved and
established by a certificate signed by any one of the Chairman of the Board, the
President,  a Vice President,  the Treasurer or the Secretary of the Company and
delivered to the Rights Agent; and such certificate shall be full  authorization
to the Rights  Agent for any action  taken or suffered in good faith by it under
the provisions of this Agreement in reliance upon such certificate.

                  (c) The Rights  Agent shall be liable  hereunder  only for its
own negligence or willful misconduct.

                  (d) The Rights  Agent  shall not be liable for or by reason of
any of the statements of fact or recitals  contained in this Agreement or in the
Right Certificates (except as to its countersignature thereof) or be required to
verify the same, but all such statements and recitals are and shall be deemed to
have been made by the Company only.

                                       20

<PAGE>

                  (e) The Rights  Agent is serving  as an  administrative  agent
and,  accordingly,  shall  not be under any  responsibility  in  respect  of the
validity of this Agreement or the execution and delivery  hereof (except the due
execution hereof by the Rights Agent) or in respect of the validity or execution
of any Right Certificate (except its countersignature  thereof); nor shall it be
responsible for any breach by the Company of any covenant or condition contained
in this Agreement or in any Right  Certificate;  nor shall it be responsible for
any  adjustment  required  under the  provisions  of Sections 11 or 13 hereof or
responsible  for the  manner,  method or amount  of any such  adjustment  or the
ascertaining  of the existence of facts that would  require any such  adjustment
(except with respect to the exercise of Rights  evidenced by Right  Certificates
after actual notice of any such  adjustment);  nor shall it by any act hereunder
be deemed to make any  representation  or  warranty as to the  authorization  or
reservation  of any  shares of  Preferred  Stock to be issued  pursuant  to this
Agreement  or any Right  Certificate  or as to whether  any shares of  Preferred
Stock will,  when so issued,  be validly  authorized and issued,  fully paid and
nonassessable.

                  (f)  The  Company  agrees  that  it  will  perform,   execute,
acknowledge  and deliver or cause to be performed,  executed,  acknowledged  end
delivered  all such further and other acts,  instruments  and  assurances as may
reasonably be required by the Rights Agent for the carrying out or performing by
the Rights Agent of the provisions of this Agreement.

                  (g) The Rights  Agent is hereby  authorized  and  directed  to
accept instructions with respect to the performance of its duties hereunder from
any one of the  Chairman of the Board,  the  President,  a Vice  President,  the
Secretary or the  Treasurer of the  Company,  and to apply to such  officers for
advice or instructions in connection with its duties, and it shall not be liable
for any action  taken or suffered to be taken by it in good faith in  accordance
with  instructions  of any such officer or for any delay in acting while waiting
for  those  instructions.  Any  application  by the  Rights  Agent  for  written
instructions  from the Company may, at the option of the Rights Agent, set forth
in writing any action  proposed to be taken or omitted by the Rights Agent under
this Agreement and the date on or after which such action shall be taken or such
omission shall be effective. The Rights Agent shall not be liable for any action
taken by, or  omission  of,  the  Rights  Agent in  accordance  with a  proposal
included  in any  such  application  on or  after  the  date  specified  in such
application  (which date shall not be less than ten Business Days after the date
any officer of the Company actually receives such  application,  unless any such
officer shall have  consented in writing to an earlier  date)  unless,  prior to
taking any such action (or the effective  date in the case of an omission),  the
Rights  Agent  shall have  received  written  instructions  in  response to such
application  subject to the proposed  action or omission  and/or  specifying the
action to be taken or omitted.

                  (h) The Rights Agent and any stockholder, director, officer or
employee of the Rights Agent may buy, sell or deal in any of the Rights or other
securities of the Company or become pecuniarily interested in any transaction in
which the  Company  may be  interested,  or  contract  with or lend money to the
Company or otherwise  act as fully and freely as though it were not Rights Agent
under this Agreement. Nothing herein shall preclude the Rights Agent from acting
in any other capacity for the Company or for any other legal entity.

                                       21
<PAGE>

                  (i) The  Rights  Agent may  execute  and  exercise  any of the
rights or powers hereby vested in it or perform any duty hereunder either itself
or by or through  its  attorneys  or agents,  and the Rights  Agent shall not be
answerable or  accountable  for any act,  default,  neglect or misconduct of any
such attorneys or agents or for any loss to the Company  resulting from any such
act, default, neglect or misconduct.

                  (j) No provision of this  Agreement  shall  require the Rights
Agent to expend or risk its own funds or otherwise incur any financial liability
in the  performance  of any of its duties  hereunder  or in the  exercise of its
rights if there shall be reasonable grounds for believing that repayment of such
funds  or  adequate  indemnification  against  such  risk  or  liability  is not
reasonably assured to it.

                  (k) The Rights  Agent  shall not be required to take notice or
be deemed to have notice of any fact, event or determination (including, without
limitation,  any dates or events defined in this Agreement or the designation of
any  Person  as an  Acquiring  Person,  Affiliate,  Approved  Acquiring  Person,
Associate or Subsidiary)  under the Rights Agreement unless and until the Rights
Agent  shall be  specifically  notified  in writing by the Company of such fact,
event or determination.

         21.  Change of Rights Agent.  The Rights Agent or any successor  Rights
Agent may resign and be discharged  from its duties under this Agreement upon 30
days' notice in writing  mailed to the Company and to each transfer agent of the
Common Shares and the Preferred  Stock by registered or certified  mail,  and to
the holders of the Right Certificates by first-class mail, at the expense of the
Company.  The Company may remove the Rights Agent or any successor  Rights Agent
upon 30 days' notice in writing,  mailed to the Rights Agent or successor Rights
Agent,  as the case may be, and to each transfer  agent of the Common Shares and
the Preferred  Stock by registered or certified  mail, and to the holders of the
Right  Certificates by first-class  mail. If the Rights Agent shall resign or be
removed or shall otherwise become incapable of acting, the Company shall appoint
a  successor  to the  Rights  Agent.  If the  Company  shall  fail to make  such
appointment  within a period of 30 days after  giving  notice of such removal or
after it has been notified in writing of such  resignation  or incapacity by the
resigning or incapacitated  Rights Agent or by the holder of a Right Certificate
(who shall, with such notice, submit his Right Certificate for inspection by the
Company),  then the registered  holder of any Right Certificate may apply to any
court of competent  jurisdiction  for the appointment of a new Rights Agent. Any
successor  Rights  Agent,  whether  appointed by the Company or by such a court,
shall be a corporation organized and doing business under the laws of the United
States or of any state of the United States, in good standing,  having an office
in the State of  California  which is  authorized  under  such laws to  exercise
corporate  trust powers and is subject to  supervision or examination by federal
or state  authority and which has at the time of its appointment as Rights Agent
a combined capital and surplus of at least $100 million. After appointment,  the
successor Rights Agent shall be vested with the same powers,  rights, duties and
responsibilities  as if it had been  originally  named as Rights  Agent  without
further act or deed; but the predecessor Rights Agent shall deliver and transfer
to the successor Rights Agent any property at the time held by it hereunder, and
execute and deliver any further assurance, conveyance, act or deed necessary for
the  purpose.  Not later than the  effective  date of any such 

                                       22
<PAGE>

appointment   the  Company  shall  file  notice  thereof  in  writing  with  the
predecessor  Rights Agent and each  transfer  agent of the Common Shares and the
Preferred Stock, and mail a notice thereof in writing to the registered  holders
of the Right  Certificates.  Failure  to give any  notice  provided  for in this
Section 21,  however,  or any defect  therein,  shall not affect the legality or
validity of the resignation or removal of the Rights Agent or the appointment of
the successor Rights Agent, as the case may be.

         22.  Issuance  of New Right  Certificates.  Notwithstanding  any of the
provisions of this Agreement or of the Rights to the contrary,  the Company may,
at its option,  issue new Right  Certificates  evidencing Rights in such form as
may be approved by its Board of Directors to reflect any adjustment or change in
the Purchase Price and the number or kind or class of shares or other securities
or property purchasable under the Right Certificates made in accordance with the
provisions of this Agreement.

         23. Redemption.

                  (a) The Board of  Directors of the Company may, at its option,
at any time prior to such time as any Person becomes an Acquiring Person, redeem
all but not less than all the then  outstanding  Rights at a redemption price of
$0.01 per Right,  appropriately  adjusted  to  reflect  any stock  split,  stock
dividend or similar transaction occurring after the date hereof (such redemption
price being hereinafter  referred to as the "Redemption  Price"). The redemption
of the Rights by the Board of Directors  may be made  effective at such time, on
such basis and subject to such  conditions as the Board of Directors in its sole
discretion may establish.

                  (b)  Immediately  upon the action of the Board of Directors of
the Company  ordering the redemption of the Rights  pursuant to paragraph (a) of
this  Section 23, and without  any  further  action and without any notice,  the
right to exercise the Rights will terminate and the only right thereafter of the
holders of Rights shall be to receive the  Redemption  Price.  The Company shall
promptly give public notice of any such redemption;  provided, however, that the
failure to give, or any defect in, any such notice shall not affect the validity
of such  redemption.  Within 10 days after such action of the Board of Directors
ordering the  redemption  of the Rights  pursuant to paragraph  (a), the Company
shall mail a notice of  redemption  to all the  holders of the then  outstanding
Rights at their last  addresses  as they appear upon the  registry  books of the
Rights Agent or, prior to the  Distribution  Date, on the registry  books of the
transfer agent for the Common  Shares.  Any notice which is mailed in the manner
herein  provided shall be deemed given,  whether or not the holder  receives the
notice. If the payment of the Redemption Price is not included with such notice,
each such notice  shall state the method by which the payment of the  Redemption
Price will be made.  Neither the Company nor any of its Affiliates or Associates
may redeem,  acquire or purchase  for value any Rights at any time in any manner
other  than that  specifically  set forth in this  Section  23 or in  Section 24
hereof, other than in connection with the purchase of Common Shares prior to the
Distribution Date.

         24. Exchange.

                  (a) The Board of  Directors of the Company may, at its option,
at any time after any Person becomes an Acquiring  Person,  exchange all or part
of the then  outstanding

                                       23
<PAGE>

and  exercisable  Rights  (which shall not include  Rights that have become void
pursuant to the provisions of Section  11(a)(ii) hereof) for Common Shares at an
exchange ratio of one Common Share per Right,  appropriately adjusted to reflect
any stock split, stock dividend or similar transaction  occurring after the date
hereof  (such  exchange  ratio being  hereinafter  referred to as the  "Exchange
Ratio").  Notwithstanding  the  foregoing,  the Board of Directors  shall not be
empowered to effect such  exchange at any time after any Person  (other than the
Company, any Subsidiary of the Company, any employee benefit plan of the Company
or any such  Subsidiary,  or any entity holding Common Shares for or pursuant to
the terms of any such plan), together with all Affiliates and Associates of such
Person,  becomes the  Beneficial  Owner of a majority of the Common  Shares then
outstanding.

                  (b)  Immediately  upon the action of the Board of Directors of
the Company  ordering the exchange of any Rights  pursuant to subsection  (a) of
this Section 24 and without any further action and without any notice, the right
to exercise  such Rights  shall  terminate  and the only right  thereafter  of a
holder of such Rights shall be to receive that number of Common  Shares equal to
the number of such Rights held by such holder  multiplied by the Exchange Ratio.
The Company shall  promptly give public notice of any such  exchange;  provided,
however,  that the  failure to give,  or any defect in,  such  notice  shall not
affect the validity of such exchange.  The Company  promptly shall mail a notice
of any  such  exchange  to all of the  holders  of such  Rights  at  their  last
addresses as they appear upon the registry books of the Rights Agent. Any notice
which is mailed in the manner herein provided shall be deemed given,  whether or
not the holder receives the notice.  Each such notice of exchange will state the
method by which the  exchange  of the Common  Shares for Rights will be effected
and, in the event of any partial  exchange,  the number of Rights  which will be
exchanged.  Any partial  exchange shall be effected pro rata based on the number
of Rights (other than Rights which have become void  pursuant to the  provisions
of Section 11(a)(ii) hereof) held by each holder of Rights.

                  (c) In any exchange  pursuant to this Section 24, the Company,
at its option,  may substitute  Preferred Shares or common stock equivalents for
Common Shares exchangeable for Rights, at the initial rate of one one-thousandth
of a Preferred Share (or an appropriate  number of common stock equivalents) for
each Common  Share,  as  appropriately  adjusted to reflect  adjustments  in the
voting rights of the Preferred Shares pursuant to the terms thereof, so that the
fraction of a Preferred  Share delivered in lieu of each Common Share shall have
the same voting rights as one Common Share.

                  (d) In the event that  there  shall not be  sufficient  Common
Shares, Preferred Shares or common stock equivalents authorized by the Company's
certificate of incorporation  and not outstanding or subscribed for, or reserved
or otherwise  committed  for issuance for purposes  other than upon  exercise of
Rights, to permit any exchange of Rights as contemplated in accordance with this
Section  24, the  Company  shall  take all such  action as may be  necessary  to
authorize additional Common Shares, Preferred Shares or common stock equivalents
for issuance upon exchange of the Rights.

                                       24
<PAGE>

                  (e) The Company  shall not be required to issue  fractions  of
Common Shares or to distribute  certificates  which evidence  fractional  Common
Shares. In lieu of such fractional  Common Shares,  the Company shall pay to the
registered  holders  of  the  Right  Certificates  with  regard  to  which  such
fractional  Common Shares would otherwise be issuable an amount in cash equal to
the same fraction of the current per share market value of a whole Common Share.
For the purposes of this  paragraph (e), the current per share market value of a
whole Common Share shall be the closing  price of a Common Share (as  determined
pursuant to the second sentence of Section  11(d)(i) hereof) for the Trading Day
immediately prior to the date of exchange pursuant to this Section 24.

         25. Notice of Certain Events.

                  (a) In case the  Company  shall  after the  Distribution  Date
propose (i) to pay any dividend  payable in stock of any class to the holders of
its  Preferred  Shares or to make any other  distribution  to the holders of its
Preferred Shares (other than a regular  quarterly cash dividend),  (ii) to offer
to the holders of its Preferred Shares rights or warrants to subscribe for or to
purchase any additional  Preferred Shares or shares of stock of any class or any
other securities, rights or options, (iii) to effect any reclassification of its
Preferred Shares (other than a  reclassification  involving only the subdivision
of outstanding  Preferred  Shares),  (iv) to effect any  consolidation or merger
into or with, or to effect any sale or other  transfer (or to permit one or more
of its  Subsidiaries  to  effect  any  sale or other  transfer),  in one or more
transactions,  of 50% or more of the assets or earning  power of the Company and
its  Subsidiaries  (taken as a whole)  to, any other  Person,  (v) to effect the
liquidation, dissolution or winding up of the Company, or (vi) to declare or pay
any  dividend  on the  Common  Shares  payable  in Common  Shares or to effect a
subdivision,   combination   or   consolidation   of  the   Common   Shares  (by
reclassification  or otherwise  than by payment of dividends in Common  Shares),
then,  in each such  case,  the  Company  shall  give to each  holder of a Right
Certificate,  in  accordance  with Section 26 hereof,  a notice of such proposed
action,  which  shall  specify  the record  date for the  purposes of such stock
dividend,  or  distribution  of rights or  warrants,  or the date on which  such
reclassification,    consolidation,   merger,   sale,   transfer,   liquidation,
dissolution,  or  winding  up is to take  place  and the  date of  participation
therein by the holders of the Common Shares and/or Preferred Shares, if any such
date is to be fixed, and such notice shall be so given in the case of any action
covered by clause  (i) or (ii)  above at least 10 days prior to the record  date
for determining holders of the Preferred Shares for purposes of such action, and
in the case of any such other action,  at least 10 days prior to the date of the
taking of such  proposed  action  or the date of  participation  therein  by the
holders of the Common Shares and/or  Preferred  Shares,  whichever  shall be the
earlier.

                  (b) In case any event set forth in  Section  11(a)(ii)  hereof
shall occur,  then the Company shall as soon as practicable  thereafter  give to
each holder of a Right  Certificate,  in  accordance  with Section 26 hereof,  a
notice of the  occurrence of such event,  which notice shall describe such event
and the consequences of such event to holders of Rights under Section  11(a)(ii)
hereof.

         26.  Notices.  Notices or demands  authorized  by this  Agreement to be
given or made by the Rights Agent or by the holder of any Right  Certificate  to
or on the Company  shall

                                       25
<PAGE>

be  sufficiently  given or made if sent by first-class  mail,  postage  prepaid,
addressed  (until another  address is filed in writing with the Rights Agent) as
follows:

                           Clarify Inc.
                           2125 O'Nel Drive
                           San Jose, CA  95131
                           Attention:  Ray Fritz

                           Copy to:

                           Gunderson Dettmer Stough Villeneuve
                             Franklin & Hachigian, LLP
                           155 Constitution Drive
                           Menlo Park, California  94025
                           Attention:  Steve Spurlock

Subject to the provisions of Section 21 hereof,  any notice or demand authorized
by this  Agreement  to be given or made by the  Company  or by the holder of any
Right Certificate to or on the Rights Agent shall be sufficiently  given or made
if sent  registered or certified mail and shall be deemed given upon receipt and
addressed  (until  another  address is filed in  writing  with the  Company)  as
follows:

                           Harris Trust Company of California
                           601 S. Figueroa Street, Suite 4900
                           Los Angeles, CA  90017
                           Attention:  Neil Rosso

Notices  or  demands  authorized  by this  Agreement  to be given or made by the
Company or the  Rights  Agent to the  holder of any Right  Certificate  shall be
sufficiently  given  or  made  if sent by  first-class  mail,  postage  prepaid,
addressed  to such holder at the address of such holder as shown on the registry
books of the Company.  The Company  shall deliver a copy of any notice or demand
it delivers to the holder of any Rights  Certificate to the Rights Agent and the
Rights  Agent  shall  deliver a copy of any notice or demand it  delivers to the
holder of any Rights Certificate to the Company.

         27. Supplements and Amendments.  The Company may from time to time, and
the Rights  Agent  shall,  if the Company so directs,  supplement  or amend this
Agreement without the approval of any holders of Right  Certificates in order to
cure any  ambiguity,  to correct or supplement  any provision  contained  herein
which may be defective or inconsistent  with any other provisions  herein, or to
make any  change  to or  delete  any  provision  hereof  or to adopt  any  other
provisions  with respect to the Rights  which the Company may deem  necessary or
desirable;  provided,  however,  that  from and after  such  time as any  Person
becomes an Acquiring Person, this Agreement shall not be amended or supplemented
in any manner  which  would  adversely  affect the  interests  of the holders of
Rights (other than an Acquiring Person and its Affiliates and  Associates).  Any
supplement  or  amendment  authorized  by this Section 27 will be evidenced by a
writing signed by the Company and the Rights Agent.  Notwithstanding anything

                                       26
<PAGE>

in this  Agreement to the contrary,  no supplement or amendment that changes the
rights and duties of the Rights  Agent under this  Agreement  shall be effective
without the written consent of the Rights Agent.

         28.  Successors.  All the covenants and provisions of this Agreement by
or for the  benefit of the  Company or the Rights  Agent shall bind and inure to
the benefit of their respective successors and assigns hereunder.

         29.  Benefits of this  Agreement.  Nothing in this  Agreement  shall be
construed  to give to any  person or  corporation  other than the  Company,  the
Rights Agent and the registered holders of the Right Certificates (and, prior to
the Distribution  Date, the Common Shares) any legal or equitable right,  remedy
or claim  under this  Agreement;  but this  Agreement  shall be for the sole and
exclusive benefit of the Company, the Rights Agent and the registered holders of
the Right Certificates (and, prior to the Distribution Date, the Common Shares).

         30. Severability.  If any term,  provision,  covenant or restriction of
this Agreement is held by a court of competent  jurisdiction  or other authority
to be invalid,  void or unenforceable,  the remainder of the terms,  provisions,
covenants  and  restrictions  of this  Agreement  shall remain in full force and
effect and shall in no way be affected, impaired or invalidated.

         31.  Governing  Law. This Agreement and each Right  Certificate  issued
hereunder  shall be deemed to be a contract  made under the laws of the State of
Delaware and for all purposes  shall be governed by and  construed in accordance
with the laws of such State  applicable  to contracts  to be made and  performed
entirely within such State.

         32.  Counterparts.  This  Agreement  may be  executed  in any number of
counterparts and each of such  counterparts  shall for all purposes be deemed to
be an original,  and all such counterparts shall together constitute but one and
the same instrument.

         33. Descriptive Headings.  Descriptive headings of the several Sections
of this  Agreement  are inserted for  convenience  only and shall not control or
affect the meaning or construction of any of the provisions hereof.

         34.  Administration.  The Board of Directors of the Company  shall have
the exclusive  power and authority to administer and interpret the provisions of
this Agreement and to exercise all rights and powers specifically granted to the
Board of  Directors  or the Company or as may be  necessary  or advisable in the
administration of this Agreement. All such actions, calculations, determinations
and  interpretations  which are done or made by the Board of  Directors  in good
faith shall be final,  conclusive and binding on the Company,  the Rights Agent,
the holders of the Rights and all other  parties and shall not subject the Board
of Directors to any liability to the holders of the Rights.

                                       27
<PAGE>
                  IN WITNESS WHEREOF, the parties hereto have caused this Rights
Agreement  to be duly  executed  and  their  respective  corporate  seals  to be
hereunder affixed and attested, all as of the day and year first above written.

Attest:                           CLARIFY, INC.



______________________________    By:  _____________________________________





Attest:                           HARRIS TRUST COMPANY OF CALIFORNIA



______________________________    By:  _____________________________________


                                       28
<PAGE>

                                    Exhibit A



                                      FORM

                                       of

                           CERTIFICATE OF DESIGNATION

                                       of

                  SERIES A JUNIOR PARTICIPATING PREFERRED STOCK

                                       of

                                  CLARIFY INC.

                 -----------------------------------------------

                         (Pursuant to Section 151 of the

                        Delaware General Corporation Law)

                ------------------------------------------------



         Clarify  Inc., a corporation  organized and existing  under the General
Corporation Law of the State of Delaware (hereinafter called the "Corporation"),
hereby  certifies  that the  following  resolution  was  adopted by the Board of
Directors  of the  Corporation  as  required  by  Section  151  of  the  General
Corporation Law at a meeting duly called and held on June 11, 1997:

         RESOLVED,  that pursuant to the authority  granted to and vested in the
Board of  Directors  of this  Corporation  (hereinafter  called  the  "Board  of
Directors"  or the "Board") in  accordance  with the  provisions of the Restated
Certificate of Incorporation  of the Corporation  (the "Restated  Certificate of
Incorporation"),  the Board of  Directors  hereby  creates a series of Preferred
Stock, par value $0.0001 per share (the "Preferred  Stock"),  of the Corporation
and hereby states the designation  and number of shares,  and fixes the relative
rights, preferences, and limitations thereof as follows:

         1.  Designation  and  Amount.  The  shares  of  this  series  shall  be
designated  as "Series A Junior  Participating  Preferred  Stock" (the "Series A
Preferred  Stock") and the number of shares  constituting the Series A Preferred
Stock shall be 50,000.  Such number of shares may be  increased  or decreased by
resolution of the Board of Directors;  provided,  that no decrease  shall reduce
the  number  of shares of  Series A  Preferred  Stock to a number  less than the
number of shares  then  outstanding  plus the  number  of  shares  reserved  for
issuance upon the exercise of  

<PAGE>

outstanding  options,   rights  or  warrants  or  upon  the  conversion  of  any
outstanding  securities  issued by the  Corporation  convertible  into  Series A
Preferred Stock.

         2. Dividends and Distributions.

                  (A)  Subject to the rights of the holders of any shares of any
series of Preferred Stock (or any other stock) ranking prior and superior to the
Series A Preferred  Stock with  respect to  dividends,  the holders of shares of
Series A Preferred Stock shall be entitled to receive,  when, as and if declared
by the  Board of  Directors  out of funds  legally  available  for the  purpose,
quarterly  dividends payable in cash on the last day of March,  June,  September
and  December  in each  year  (each  such  date  being  referred  to herein as a
"Quarterly  Dividend Payment Date"),  commencing on the first Quarterly Dividend
Payment  Date  after the first  issuance  of a share or  fraction  of a share of
Series A  Preferred  Stock,  in an  amount  (if any) per share  (rounded  to the
nearest cent),  subject to the provision for adjustment  hereinafter  set forth,
equal to 1000 times the  aggregate per share amount of all cash  dividends,  and
1000 times the  aggregate  per share  amount  (payable in kind) of all  non-cash
dividends  or other  distributions,  other than a dividend  payable in shares of
Common  Stock,  par  value  $0.0001  per  share  (the  "Common  Stock"),  of the
Corporation  or a  subdivision  of the  outstanding  shares of Common  Stock (by
reclassification  or  otherwise),   declared  on  the  Common  Stock  since  the
immediately  preceding  Quarterly  Dividend Payment Date or, with respect to the
first Quarterly  Dividend Payment Date, since the first issuance of any share or
fraction of a share of Series A Preferred  Stock.  In the event the  Corporation
shall at any time  declare or pay any  dividend on the Common  Stock  payable in
shares of Common Stock, or effect a subdivision or combination or  consolidation
of the outstanding shares of Common Stock (by reclassification or otherwise than
by  payment of a dividend  in shares of Common  Stock)  into a greater or lesser
number of shares of  Common  Stock,  then in each such case the  amount to which
holders of shares of Series A Preferred Stock were entitled immediately prior to
such event under the preceding  sentence shall be adjusted by  multiplying  such
amount by a fraction,  the  numerator of which is the number of shares of Common
Stock  outstanding  immediately after such event and the denominator of which is
the number of shares of Common Stock that were outstanding  immediately prior to
such event.

                  (B) The  Corporation  shall declare a dividend or distribution
on the Series A Preferred  Stock as provided in  paragraph  (A) of this  Section
immediately  after it declares a dividend or  distribution  on the Common  Stock
(other than a dividend payable in shares of Common Stock).

                  (C)  Dividends  due pursuant to paragraph  (A) of this Section
shall  begin to  accrue  and be  cumulative  on  outstanding  shares of Series A
Preferred Stock from the Quarterly Dividend Payment Date next preceding the date
of issue of such shares, unless the date of issue of such shares is prior to the
record  date for the  first  Quarterly  Dividend  Payment  Date,  in which  case
dividends  on such  shares  shall begin to accrue from the date of issue of such
shares, or unless the date of issue is a Quarterly Dividend Payment Date or is a
date after the record date for the  determination of holders of shares of Series
A  Preferred  Stock  entitled to receive a  quarterly  dividend  and before such
Quarterly  Dividend Payment Date, in either of 

<PAGE>

which events such  dividends  shall begin to accrue and be cumulative  from such
Quarterly  Dividend  Payment Date.  Accrued but unpaid  dividends shall not bear
interest.  Dividends paid on the shares of Series A Preferred Stock in an amount
less than the total amount of such  dividends at the time accrued and payable on
such shares shall be allocated pro rata on a share-by-share basis among all such
shares at the time outstanding. The Board of Directors may fix a record date for
the  determination  of holders of shares of Series A Preferred Stock entitled to
receive payment of a dividend or  distribution  declared  thereon,  which record
date  shall be not more than 60 days  prior to the date  fixed  for the  payment
thereof.

         3. Voting  Rights.  The  holders of shares of Series A Preferred  Stock
shall have the following voting rights:

                  (A) Subject to the provision for  adjustment  hereinafter  set
forth,  each share of Series A Preferred  Stock shall entitle the holder thereof
to 1000 votes on all  matters  submitted  to a vote of the  stockholders  of the
Corporation.  In the event the Corporation  shall at any time declare or pay any
dividend  on the Common  Stock  payable in shares of Common  Stock,  or effect a
subdivision or combination or consolidation of the outstanding  shares of Common
Stock (by  reclassification or otherwise than by payment of a dividend in shares
of Common Stock) into a greater or lesser number of shares of Common Stock, then
in each such case the  number of votes per share to which  holders  of shares of
Series A Preferred Stock were entitled  immediately prior to such event shall be
adjusted by multiplying such number by a fraction, the numerator of which is the
number of shares of Common Stock  outstanding  immediately  after such event and
the  denominator  of which is the  number of shares  of Common  Stock  that were
outstanding immediately prior to such event.

                  (B) Except as otherwise  provided the Restated  Certificate of
Incorporation, including any other Certificate of Designations creating a series
of  Preferred  Stock or any similar  stock,  or by law, the holders of shares of
Series A Preferred Stock and the holders of shares of Common Stock and any other
capital  stock of the  Corporation  having  general  voting  rights  shall  vote
together as one class on all matters  submitted to a vote of stockholders of the
Corporation.

                  (C) Except as set forth  herein,  or as otherwise  required by
law, holders of Series A Preferred Stock shall have no special voting rights and
their consent  shall not be required  (except to the extent they are entitled to
vote with holders of Common Stock as set forth  herein) for taking any corporate
action.

         4. Certain Restrictions.

                  (A)  Whenever  quarterly   dividends  or  other  dividends  or
distributions  payable on the Series A Preferred  Stock as provided in Section 2
are in  arrears,  thereafter  and until all  accrued  and unpaid  dividends  and
distributions,  whether or not declared,  on shares of Series A Preferred  Stock
outstanding shall have been paid in full, the Corporation shall not:
<PAGE>

                           (i)  declare  or pay  dividends,  or make  any  other
distributions,  on any shares of stock ranking junior (either as to dividends or
upon liquidation, dissolution or winding up) to the Series A Preferred Stock;

                           (ii)  declare  or pay  dividends,  or make any  other
distributions,  on any  shares  of  stock  ranking  on a  parity  (either  as to
dividends  or upon  liquidation,  dissolution  or winding  up) with the Series A
Preferred  Stock,  except dividends paid ratably on the Series A Preferred Stock
and all such  parity  stock on which  dividends  are  payable  or in  arrears in
proportion to the total amounts to which the holders of all such shares are then
entitled; or

                           (iii)  redeem or  purchase or  otherwise  acquire for
consideration shares of any stock ranking junior (either as to dividends or upon
liquidation,  dissolution  or  winding  up) to the  Series  A  Preferred  Stock,
provided  that the  Corporation  may at any time  redeem,  purchase or otherwise
acquire  shares of any such junior  stock in exchange for shares of any stock of
the  Corporation   ranking  junior  (as  to  dividends  and  upon   dissolution,
liquidation or winding up) to the Series A Preferred Stock.

                  (B) The  Corporation  shall not permit any  subsidiary  of the
Corporation  to purchase or otherwise  acquire for  consideration  any shares of
stock of the Corporation  unless the Corporation  could,  under paragraph (A) of
this Section 4,  purchase or  otherwise  acquire such shares at such time and in
such manner.

         5. Reacquired  Shares. Any shares of Series A Preferred Stock purchased
or  otherwise  acquired by the  Corporation  in any manner  whatsoever  shall be
retired and canceled  promptly after the  acquisition  thereof.  All such shares
shall upon their cancellation become authorized but unissued shares of Preferred
Stock and may be reissued as part of a new series of Preferred  Stock subject to
the conditions and  restrictions on issuance set forth herein or in the Restated
Certificate of Incorporation, including any Certificate of Designations creating
a series of Preferred  Stock or any similar stock,  or as otherwise  required by
law.

         6.  Liquidation,  Dissolution  or  Winding  Up.  Upon any  liquidation,
dissolution or winding up of the  Corporation  the holders of shares of Series A
Preferred  Stock  shall be entitled  to receive an  aggregate  amount per share,
subject to the provision for  adjustment  hereinafter  set forth,  equal to 1000
times the aggregate  amount to be distributed  per share to holders of shares of
Common  Stock plus an amount equal to any accrued and unpaid  dividends.  In the
event the  Corporation  shall at any time  declare  or pay any  dividend  on the
Common  Stock  payable in shares of Common  Stock,  or effect a  subdivision  or
combination  or  consolidation  of the  outstanding  shares of Common  Stock (by
reclassification  or otherwise than by payment of a dividend in shares of Common
Stock) into a greater or lesser number of shares of Common  Stock,  then in each
such case the aggregate  amount to which holders of shares of Series A Preferred
Stock were entitled immediately prior to such event under the preceding sentence
shall be adjusted by  multiplying  such amount by a fraction  the  numerator  of
which is the number of shares of Common Stock outstanding immediately after such
event and the  denominator of which is the number of shares of Common Stock that
were outstanding immediately prior to such event.
<PAGE>

         7. Consolidation, Merger, etc. In case the Corporation shall enter into
any consolidation,  merger, combination or other transaction in which the shares
of Common Stock are  exchanged  for or changed  into other stock or  securities,
cash  and/or  any other  property,  then in any such case each share of Series A
Preferred Stock shall at the same time be similarly exchanged or changed into an
amount per share, subject to the provision for adjustment hereinafter set forth,
equal to 1000 times the aggregate amount of stock,  securities,  cash and/or any
other  property  (payable in kind),  as the case may be, into which or for which
each share of Common Stock is changed or exchanged. In the event the Corporation
shall at any time  declare or pay any  dividend on the Common  Stock  payable in
shares of Common Stock, or effect a subdivision or combination or  consolidation
of the outstanding shares of Common Stock (by reclassification or otherwise than
by  payment of a dividend  in shares of Common  Stock)  into a greater or lesser
number of shares of Common Stock, then in each such case the amount set forth in
the  preceding  sentence  with  respect to the  exchange  or change of shares of
Series A  Preferred  Stock shall be  adjusted  by  multiplying  such amount by a
fraction,  the  numerator  of which is the  number of  shares  of  Common  Stock
outstanding  immediately  after such event and the  denominator  of which is the
number of shares of Common Stock that were outstanding immediately prior to such
event.

         8. Amendment.  The Restated  Certificate of Incorporation  shall not be
amended in any  manner,  including  in a merger or  consolidation,  which  would
alter, change, or repeal the powers, preferences or special rights of the Series
A Preferred Stock so as to affect them adversely without the affirmative vote of
the  holders  of at least  two-thirds  of the  outstanding  shares  of  Series A
Preferred Stock, voting together as a single class.

         9. Rank. The Series A Preferred  Stock shall rank,  with respect to the
payment of dividends and upon liquidation, dissolution and winding up, junior to
all series of Preferred Stock.

         IN WITNESS  WHEREOF,  the undersigned has executed this  Certificate of
Designation this 13th day of June, 1997.

                                  CLARIFY, INC.



                                  By:      _______________________
                                  Name:    _______________________
                                  Title:   _______________________

<PAGE>

                                    Exhibit B



                            Form of Right Certificate

                    Certificate No. R-________________ Rights


         NOT  EXERCISABLE  AFTER  JUNE 13,  2007 OR  EARLIER  IF  REDEMPTION  OR
EXCHANGE OCCURS.  THE RIGHTS ARE SUBJECT TO REDEMPTION AT $0.01 PER RIGHT AND TO
EXCHANGE  ON  THE  TERMS  SET  FORTH  IN THE  RIGHTS  AGREEMENT.  UNDER  CERTAIN
CIRCUMSTANCES,  RIGHTS  THAT ARE OR WERE  ACQUIRED OR  BENEFICIALLY  OWNED BY AN
ACQUIRING  PERSON OR ANY  ASSOCIATES  OR  AFFILIATES  THEREOF (AS SUCH TERMS ARE
DEFINED IN THE RIGHTS  AGREEMENT)  OR ANY  SUBSEQUENT  HOLDER OF SUCH RIGHTS MAY
BECOME NULL AND VOID.

         Right Certificate

         CLARIFY INC.

         This certifies that _______________________,  or registered assigns, is
the  registered  owner of the  number of Rights set forth  above,  each of which
entitles the owner thereof,  subject to the terms,  provisions and conditions of
the  Rights  Agreement,  dated as of June 13,  1997  (the  "Rights  Agreement"),
between Clarify Inc., a Delaware  corporation (the "Company"),  and Harris Trust
Company of California (the "Rights Agent"),  to purchase from the Company at any
time  after  the  Distribution  Date  (as such  term is  defined  in the  Rights
Agreement)  and prior to 5:00 P.M.,  Los Angeles,  California  time, on June 13,
2007,  at the  principal  office of the  Rights  Agent,  or at the office of its
successor as Rights Agent,  one  one-thousandth  of a fully paid  non-assessable
share of Series A Junior  Participating  Preferred  Stock, par value $0.0001 per
share  (the  "Preferred  Shares"),  of  the  Company,  at a  purchase  price  of
ninety-five  dollars ($95.00) per one  one-thousandth  of a Preferred Share (the
"Purchase  Price"),  upon  presentation and surrender of this Right  Certificate
with the certification  and the Form of Election to Purchase duly executed.  The
number of Rights  evidenced  by this  Right  Certificate  (and the number of one
one-thousandths  of a  Preferred  Share  which may be  purchased  upon  exercise
hereof) set forth above,  and the Purchase Price set forth above, are the number
and  Purchase  Price  as of June 13,  1997,  based on the  Preferred  Shares  as
constituted  at such date.  As provided in the Rights  Agreement,  the  Purchase
Price and the number of one  one-thousandths  of a Preferred  Share which may be
purchased  upon the exercise of the Rights  evidenced by this Right  Certificate
are subject to modification and adjustment upon the happening of certain events.

         From  and  after  the  occurrence  of an  event  described  in  Section
11(a)(ii) of the Rights  Agreement,  if the Rights are or were at any time on or
after the  earlier of (x) the date of such event and (y) the  Distribution  Date
(as such term is defined in the Rights Agreement) acquired or beneficially owned
by an Acquiring  Person or an Associate or Affiliate of an 

<PAGE>

Acquiring  Person (as such terms are  defined  in the  Rights  Agreement),  such
Rights shall become void, and any holder of such Rights shall thereafter have no
right to exercise such Rights.

         This Right  Certificate is subject to all of the terms,  provisions and
conditions of the Rights Agreement,  which terms,  provisions and conditions are
hereby  incorporated  herein by  reference  and made a part  hereof and to which
Rights Agreement  reference is hereby made for a full description of the rights,
limitations  of rights,  obligations,  duties and  immunities  hereunder  of the
Rights Agent, the Company and the holders of the Right  Certificates.  Copies of
the  Rights  Agreement  are on file at the  principal  executive  offices of the
Company and the offices of the Rights Agent.

         This Right Certificate, with or without other Right Certificates,  upon
surrender at the  principal  office of the Rights  Agent,  may be exchanged  for
another  Right  Certificate  or  Right  Certificates  of  like  tenor  and  date
evidencing  Rights  entitling the holder to purchase a like aggregate  number of
Preferred  Shares as the  Rights  evidenced  by the Right  Certificate  or Right
Certificates  surrendered  shall have entitled such holder to purchase.  If this
Right  Certificate  shall be exercised in part,  the holder shall be entitled to
receive upon surrender  hereof another Right  Certificate or Right  Certificates
for the number of whole Rights not exercised.

         Subject to the  provisions  of the Rights  Agreement,  at the Company's
option,  the Rights  evidenced  by this  Certificate  (i) may be redeemed by the
Company at a  redemption  price of $0.01 per Right or (ii) may be  exchanged  in
whole or in part for shares of the Company's Common Stock, par value $0.0001 per
share, or Preferred Shares.

         No fractional  Preferred Shares will be issued upon the exercise of any
Right or Rights  evidenced  hereby  (other  than  fractions  which are  integral
multiples of one one-thousandth of a Preferred Share, which may, at the election
of the Company, be evidenced by depositary receipts), but in lieu thereof a cash
payment will be made, as provided in the Rights Agreement.

         No  holder  of this  Right  Certificate  shall be  entitled  to vote or
receive  dividends  or be deemed for any  purpose  the  holder of the  Preferred
Shares  or of any  other  securities  of the  Company  which  may at any time be
issuable on the  exercise  hereof,  nor shall  anything  contained in the Rights
Agreement or herein be construed to confer upon the holder hereof,  as such, any
of the  rights  of a  stockholder  of the  Company  or any right to vote for the
election  of  directors  or upon any matter  submitted  to  stockholders  at any
meeting thereof,  or to give or withhold consent to any corporate  action, or to
receive notice of meetings or other actions  affecting  stockholders  (except as
provided  in the Rights  Agreement),  or to receive  dividends  or  subscription
rights,  or  otherwise,  until  the  Right or  Rights  evidenced  by this  Right
Certificate shall have been exercised as provided in the Rights Agreement.

         This Right Certificate shall not be valid or obligatory for any purpose
until it shall have been countersigned by the Rights Agent.

         WITNESS the facsimile  signature of the proper  officers of the Company
and its corporate seal. Dated as of _______________, _____.
<PAGE>

Attest:                              CLARIFY, INC.



___________________________________  By:  _________________________


Countersigned:


HARRIS TRUST COMPANY
OF CALIFORNIA


By:  ______________________________
       Authorized Signature



<PAGE>



                    Form of Reverse Side of Right Certificate

                               FORM OF ASSIGNMENT
                (To be executed by the registered holder if such
               holder desires to transfer the Right Certificate.)



         FOR  VALUE  RECEIVED  _________________________________  hereby  sells,
assigns and transfers unto  ____________________________________________________
________________________________________________________________________________
                  (Please print name and address of transferee)

this Right Certificate, together with all right, title and interest therein, and
does hereby  irrevocably  constitute  and appoint  ____________________________,
Attorney,  to  transfer  the  within  Right  Certificate  on  the  books  of the
within-named Company, with full power of substitution.

Dated: _____________ ___, _____



                                         _____________________________________
                                                      Signature



Signature Guaranteed:

                  Signatures must be guaranteed by a member firm of a registered
national securities exchange, a member of the National Association of Securities
Dealers,  Inc.,  or a  commercial  bank or trust  company  having  an  office or
correspondent in the United States.

- -------------------------------------------

                  The undersigned  hereby certifies that the Rights evidenced by
this Right  Certificate are not beneficially  owned by an Acquiring Person or an
Affiliate or Associate thereof (as defined in the Rights Agreement).

                                         _____________________________________
                                                      Signature



- -------------------------------------------

<PAGE>



             Form of Reverse Side of Right Certificate -- continued

                          FORM OF ELECTION TO PURCHASE
                      (To be executed if holder desires to
                        exercise the Right Certificate.)



To CLARIFY INC.:

                  The  undersigned   hereby   irrevocably   elects  to  exercise
________________  Rights  represented by this Right  Certificate to purchase the
Preferred  Shares  issuable  upon the exercise of such Rights and requests  that
certificates for such Preferred Shares be issued in the name of:

Please insert social security
or other identifying number

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------
(Please print name and address)

If such  number of Rights  shall not be all the Rights  evidenced  by this Right
Certificate,  a new Right  Certificate for the balance  remaining of such Rights
shall be registered in the name of and delivered to:

Please insert social security
or other identifying number

- --------------------------------------------------------------------------------

- --------------------------------------------------------------------------------
(Please print name and address)


Dated: _____________ ___, _____


                                         _____________________________________
                                                      Signature



Signature Guaranteed:

                  Signatures must be guaranteed by a member firm of a registered
national securities exchange, a member of the National Association of Securities
Dealers,  Inc.,  or a  commercial  bank or trust  company  having  an  office or
correspondent in the United States.

<PAGE>



             Form of Reverse Side of Right Certificate -- continued


- -----------------------------------------

                  The undersigned  hereby certifies that the Rights evidenced by
this Right  Certificate are not beneficially  owned by an Acquiring Person or an
Affiliate or Associate thereof (as defined in the Rights Agreement).


                                         _____________________________________
                                                      Signature


- ------------------------------------------
                                     NOTICE



         The  signature in the foregoing  Forms of Assignment  and Election must
conform to the name as written upon the face of this Right  Certificate in every
particular, without alteration or enlargement or any change whatsoever.

         In  the  event  the  certification  set  forth  above  in the  Form  of
Assignment  or the Form of  Election  to  Purchase,  as the case may be,  is not
completed,  the Company and the Rights Agent will deem the  beneficial  owner of
the Rights  evidenced by this Right  Certificate to be an Acquiring Person or an
Affiliate or  Associate  thereof (as defined in the Rights  Agreement)  and such
Assignment or Election to Purchase will not be honored.

<PAGE>
                                    Exhibit C


                          SUMMARY OF RIGHTS TO PURCHASE
                                PREFERRED SHARES


         On June  13,  1997,  the  Board  of  Directors  of  Clarify  Inc.  (the
"Company") declared a dividend of one preferred share purchase right (a "Right")
for each  outstanding  share of common  stock,  par value $0.0001 per share (the
"Common  Shares")  outstanding  on June 30,  1997  (the  "Record  Date")  to the
stockholders of record on that date.  Each Right entitles the registered  holder
to purchase  from the Company one  one-thousandth  of a share of Series A Junior
Participating  Preferred  Stock,  par value  $0.0001  per share (the  "Preferred
Shares"),  of the Company,  at a price of ninety-five  dollars  ($95.00) per one
one-thousandth  of  a  Preferred  Share  (the  "Purchase  Price"),   subject  to
adjustment.  The  description  and terms of the Rights are set forth in a Rights
Agreement (the "Rights  Agreement") between the Company and Harris Trust Company
of California, as Rights Agent (the "Rights Agent").

         Until  the  earlier  to  occur  of  (i)  10  days  following  a  public
announcement  that a person or group of  affiliated  or  associated  persons (an
"Acquiring  Person")  has  acquired  beneficial  ownership of 15% or more of the
outstanding Common Shares or (ii) 10 business days (or such later date as may be
determined by action of the Board of Directors  prior to such time as any Person
becomes an Acquiring  Person)  following the commencement of, or announcement of
an intention to make, a tender offer or exchange offer the consummation of which
would result in the beneficial  ownership by a person or group of 15% or more of
such  outstanding  Common  Shares (the  earlier of such dates  being  called the
"Distribution  Date"), the Rights will be evidenced,  with respect to any of the
Common Share  certificates  outstanding  as of the Record  Date,  by such Common
Share certificate with a copy of this Summary of Rights attached thereto.

         The Agreement  provides that, until the  Distribution  Date, the Rights
will be transferred with and only with the Common Shares. Until the Distribution
Date (or earlier  redemption  or  expiration  of the  Rights),  new Common Share
certificates  issued  after the Record Date or upon  transfer or new issuance of
Common Shares will contain a notation  incorporating the Agreement by reference.
Until the Distribution Date (or earlier redemption or expiration of the Rights),
the surrender for transfer of any certificates for Common Shares  outstanding as
of the Record  Date,  even  without  such  notation or a copy of this Summary of
Rights being attached  thereto,  will also constitute the transfer of the Rights
associated with the Common Shares  represented by such  certificate.  As soon as
practicable  following the Distribution Date, separate  certificates  evidencing
the  Rights  ("Right  Certificates")  will be mailed to holders of record of the
Common  Shares as of the Close of  Business  on the  Distribution  Date and such
separate Right Certificates alone will evidence the Rights.

         The Rights are not exercisable until the Distribution  Date. The Rights
will  expire on June 13, 2007 (the "Final  Expiration  Date"),  unless the Final
Expiration  Date is extended  or unless the Rights are  earlier  redeemed by the
Company, in each case, as described below.
<PAGE>

         The Purchase Price payable, and the number of Preferred Shares or other
securities  or  property  issuable,  upon  exercise of the Rights are subject to
adjustment  from time to time to  prevent  dilution  (i) in the event of a stock
dividend on, or a subdivision, combination or reclassification of, the Preferred
Shares, (ii) upon the grant to holders of the Preferred Shares of certain rights
or  warrants  to  subscribe  for or  purchase  Preferred  Shares at a price,  or
securities  convertible into Preferred Shares with a conversion price, less than
the  then  current  market  price of the  Preferred  Shares  or  (iii)  upon the
distribution to holders of the Preferred  Shares of evidences of indebtedness or
assets  (excluding  regular  periodic  cash  dividends  paid out of  earnings or
retained  earnings or dividends  payable in Preferred Shares) or of subscription
rights or warrants (other than those referred to above).

         The number of outstanding Rights and the number of one  one-thousandths
of a Preferred  Share  issuable  upon exercise of each Right are also subject to
adjustment  in the  event  of a stock  split  of the  Common  Shares  or a stock
dividend  on the  Common  Shares  payable  in  Common  Shares  or  subdivisions,
consolidations or combinations of the Common Shares occurring, in any such case,
prior to the Distribution Date.

         Preferred  Shares  purchasable  upon exercise of the Rights will not be
redeemable.  Each  Preferred  Share will be  entitled  to a  quarterly  dividend
payment of 1000 times the dividend  declared per Common  Share.  In the event of
liquidation,  the  holders  of the  Preferred  Shares  will  be  entitled  to an
aggregate  payment of 1000 times the  aggregate  payment made per Common  Share.
Each  Preferred  Share will have 1000  votes,  voting  together  with the Common
Shares. In the event of any merger,  consolidation or other transaction in which
Common Shares are exchanged,  each  Preferred  Share will be entitled to receive
1000 times the amount  received per Common Share.  These rights are protected by
customary antidilution provisions.

         Because of the nature of the Preferred  Shares'  dividend,  liquidation
and voting rights, the value of the one  one-thousandth  interest in a Preferred
Share  purchasable  upon exercise of each Right should  approximate the value of
one Common Share.

         From  and  after  the  occurrence  of an  event  described  in  Section
11(a)(ii)  of the  Rights  Agreement,  if the  Rights  evidenced  by this  Right
Certificate  are or were at any time on or after the  earlier of (x) the date of
such event and (y) the Distribution  Date (as such term is defined in the Rights
Agreement) acquired or beneficially owned by an Acquiring Person or an Associate
or  Affiliate  of an  Acquiring  Person (as such terms are defined in the Rights
Agreement),  such Rights shall become void,  and any holder of such Rights shall
thereafter have no right to exercise such Rights.

         In the event  that,  at any time after a Person  becomes  an  Acquiring
Person,  the  Company  is  acquired  in a merger or other  business  combination
transaction or 50% or more of its consolidated assets or earning power are sold,
proper  provision  will be made so that each  holder of a Right will  thereafter
have the  right  to  receive,  upon the  exercise  thereof  at the then  current
exercise  price of the  Right,  that  number of  shares  of common  stock of the
acquiring company which at the time of such transaction will have a market value
of two times the  exercise  price of the  Right.  In the event  that any  person
becomes an Acquiring Person,  proper provision shall be

<PAGE>

made so that each holder of a Right, other than Rights beneficially owned by the
Acquiring  Person and its Affiliates and  Associates  (which will  thereafter be
void),  will  thereafter  have the right to receive upon exercise that number of
Common  Shares  having a market  value of two  times the  exercise  price of the
Right.  If the Company does not have  sufficient  Common  Shares to satisfy such
obligation to issue Common Shares,  or if the Board of Directors so elects,  the
Company shall deliver upon payment of the exercise price of a Right an amount of
cash or  securities  equivalent  in value to the  Common  Shares  issuable  upon
exercise of a Right; provided that, if the Company fails to meet such obligation
within  30 days  following  the later of (x) the  first  occurrence  of an event
triggering  the right to  purchase  Common  Shares and (y) the date on which the
Company's  right to redeem the Rights  expires,  the Company must deliver,  upon
exercise of a Right but without  requiring payment of the exercise price then in
effect,  Common Shares (to the extent  available) and cash equal in value to the
difference  between the value of the Common Shares  otherwise  issuable upon the
exercise  of a Right  and the  exercise  price  then in  effect.  The  Board  of
Directors may extend the 30-day period  described  above for up to an additional
60 days to permit  the  taking  of action  that may be  necessary  to  authorize
sufficient additional Common Shares to permit the issuance of Common Shares upon
the exercise in full of the Rights.

         At any time after any Person  becomes an Acquiring  Person and prior to
the acquisition by any person or group of a majority of the  outstanding  Common
Shares,  the Board of Directors  of the Company may  exchange the Rights  (other
than Rights owned by such person or group which have become  void),  in whole or
in part,  at an  exchange  ratio of one  Common  Share  per  Right  (subject  to
adjustment).

         With certain  exceptions,  no adjustment in the Purchase  Price will be
required until  cumulative  adjustments  require an adjustment of at least 1% in
such Purchase Price. No fractional  Preferred  Shares will be issued (other than
fractions  which are  integral  multiples of one  one-thousandth  of a Preferred
Share,  which may, at the  election of the Company,  be evidenced by  depositary
receipts) and in lieu  thereof,  an adjustment in cash will be made based on the
market price of the  Preferred  Shares on the last trading day prior to the date
of exercise.

         At any time prior to the time any Person  becomes an Acquiring  Person,
the Board of Directors of the Company may redeem the Rights in whole, but not in
part, at a price of $0.01 per Right (the "Redemption  Price"). The redemption of
the  Rights  may be made  effective  at such  time,  on such basis and with such
conditions  as the Board of  Directors  in its sole  discretion  may  establish.
Immediately upon any redemption of the Rights,  the right to exercise the Rights
will  terminate  and the only right of the  holders of Rights will be to receive
the Redemption Price.

         The terms of the Rights may be amended by the Board of Directors of the
Company  without the consent of the holders of the Rights,  except that from and
after such time as any person becomes an Acquiring  Person no such amendment may
adversely  affect the  interests  of the  holders of the Rights  (other than the
Acquiring Person and its Affiliates and Associates).
<PAGE>

         Until a Right is exercised,  the holder thereof,  as such, will have no
rights as a stockholder of the Company, including, without limitation, the right
to vote or to receive dividends.

         A copy of the Agreement has been filed with the Securities and Exchange
Commission as an Exhibit to a Registration  Statement on Form 8-A dated June 24,
1997. A copy of the Agreement is available free of charge from the Company. This
summary  description  of the  Rights  does not  purport  to be  complete  and is
qualified  in its  entirety  by  reference  to the  Agreement,  which is  hereby
incorporated herein by reference.








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