CARNEGIE GROUP INC
10-Q/A, 1997-09-23
COMPUTER PROCESSING & DATA PREPARATION
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<PAGE>   1
- -------------------------------------------------------------------------------
   
                                  FORM 10-Q/A
                                AMENDMENT NO. 1
    

                                 UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549
(Mark One)

(X)               QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                  SECURITIES EXCHANGE ACT OF 1934

For The Quarterly Period Ended June 30, 1997

                                       OR

(  )              TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (D) OF THE
                  SECURITIES EXCHANGE ACT OF 1934

For The Transition Period From         to 
                               -------    --------

Commission File Number   0-26964
                      -----------

                               Carnegie Group, Inc.
- ------------------------------------------------------------------------------

              Delaware                                 25-1435252
- -------------------------------------------------------------------------------
     (State or other Jurisdiction of     (I.R.S Employer Identification Number)
     Incorporation or Organization)

     Five PPG Place, Pittsburgh, Pennsylvania              15222
- -------------------------------------------------------------------------------
    (Address of principal executive offices)            (Zip Code)

                                  (412) 642-6900
- -------------------------------------------------------------------------------
              (Registrant's telephone number, including area code)

Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or such shorter period that the registrant
was required to files such reports), and (2) has been subject to such filing
requirements for the past 90 days.

   
                           Yes  X                    No_______
                               ---
    
Indicate the number of shares outstanding of each of the issuer's classes of
Common Stock
- ------------------------------------------------------------------------------
- ------------------------------------------------------------------------------
as of the latest practicable date:

         Class                               Outstanding at July 31, 1997

Common Stock, $.01 par value                         6,338,145
- ------------------------------------------------------------------------------


<PAGE>   2



   
                                  FORM 10-Q/A
    

                              CARNEGIE GROUP, INC.

                               TABLE OF CONTENTS

                                                                Page Number

   
PART I.   FINANCIAL INFORMATION
    

     Item 1.  Financial Statements

              Carnegie Group, Inc. and Subsidiaries                   3
              Consolidated Statements of Operations for
              the three months and six months
              ended June 30, 1997 and 1996

              Carnegie Group, Inc. and Subsidiaries                   4
              Consolidated Balance Sheets

              Carnegie Group, Inc. and Subsidiaries                   5
              Consolidated Statements of Cash Flows

              Notes to Unaudited Consolidated Financial Statements    6

     Item 2.  Management's Discussion and Analysis of                 7
              Financial Condition and Results of Operations

     Item 3.  Quantitative and Qualitative Disclosures about         16
              Market Risks

   
PART II.  OTHER INFORMATION                                          17


     Item 4.  Submission of Matters to a Vote of Security Holders    17

     Item 6.  Exhibits and Reports on Form 8-K                       17


SIGNATURES   

EXHIBIT INDEX
    


                                      -2-

<PAGE>   3



                         PART I - FINANCIAL INFORMATION

ITEM 1.  FINANCIAL STATEMENTS

                     CARNEGIE GROUP, INC. AND SUBSIDIARIES
                     CONSOLIDATED STATEMENTS OF OPERATIONS
                                  (UNAUDITED)

<TABLE>
<CAPTION>
                                                      Three months ended                   Six months ended
                                                      ------------------                   -----------------
                                                   June 30,          June 30,         June 30,              June
                                                     1997              1996             1997                1996
                                                     ----              ----             ----                ----
<S>                                               <C>                                     <C>
Revenue
     Software services--Unrelated parties      $   6,078,572      $   5,636,264   $    11,578,304        $13,079,014
     Software services--Related parties            1,681,074            494,277         2,688,182          1,244,926
                                                ------------       ------------      ------------        -----------
         Total software services                   7,759,646          6,130,541        14,266,486         14,323,940
     Software licenses                                98,361            532,820           723,439            662,761
                                                ------------       ------------      ------------        -----------
         Total revenue                             7,858,007          6,663,361        14,989,925         14,986,701
                                                ------------       ------------      ------------        -----------
Costs and expenses:
     Cost of revenue - Unrelated parties           3,785,525          3,907,883         7,623,025          8,609,565
     Cost of revenue - Related parties               924,949            412,765         1,506,694            775,276
                                                ------------       ------------      ------------        -----------
         Total cost of revenue                     4,710,474          4,320,648         9,129,719          9,384,841
     Research and development                        392,864            288,276           750,546            467,290
     Selling, general and administrative           2,061,187          2,014,917         3,938,023          4,150,886
                                                ------------       ------------      ------------         ----------
         Total costs and expenses                  7,164,525          6,623,841        13,818,288         14,003,017
                                                ------------       ------------      ------------         ----------

Income from operations                               693,482             39,520         1,171,637            983,684
Other income (expense):
     Interest income                                 168,978            151,524           332,876            298,690
     Other income                                      6,399              6,699            12,598             12,798
     Interest expense                                (3,408)            (4,564)           (7,053)            (9,421)
                                                ------------       ------------      ------------         ----------
         Total other income (expense)                171,969            153,659           338,421            302,067
                                                ------------       ------------      ------------         ----------
Income before income taxes                           865,451            193,179         1,510,058          1,285,751
Income tax provision                               (343,942)           (72,356)         (600,302)          (481,743)
                                                ------------       ------------      ------------         ----------
         Net income                            $     521,509      $     120,823     $     909,756        $   804,008
                                                ------------       ------------      ------------         ----------

Earnings per share of common stock             $        0.08      $        0.02     $       0 .13        $      0.11
                                                ============       ============      ============         ==========

Weighted average number of common shares           6,905,348          7,182,428         6,930,042          7,205,668
outstanding                                     ============       ============      ============         ==========

</TABLE>

   The accompanying notes are an integral part of these financial statements.


                                      -3-

<PAGE>   4



                      CARNEGIE GROUP, INC. AND SUBSIDIARIES
                           CONSOLIDATED BALANCE SHEETS
<TABLE>
<CAPTION>
                                                                   <C>                          <C>
                                                                   (Unaudited)
                                                                     June 30,                   December 31,
                                                                       1997                         1996
                                                                    ---------                    ------------
<S>                                                             <C>                             <C>
                                   ASSETS

CURRENT ASSETS:
Cash and cash equivalents                                       $  14,819,458                  $  14,691,765
Accounts receivable                                                 3,993,957                      2,751,316
Accounts receivable from related parties                            1,422,954                        769,223
Accounts receivable--unbilled                                       2,801,797                      3,660,765
Accounts receivable related parties--unbilled                         717,824                        188,302
Deferred income taxes                                               2,032,767                      2,179,426
Other current assets                                                  634,262                        403,508
                                                                -------------                   ------------
       Total current assets                                        26,423,019                     24,644,305
                                                                -------------                   ------------
Property and equipment, net of accumulated depreciation
       and amortization                                             2,603,708                      2,046,415
Deferred income taxes                                               1,393,617                      1,775,480
Other assets                                                           18,441                         23,055
                                                                 ------------                   ------------
       Total assets                                             $  30,438,785                  $  28,489,255
                                                                 ============                   ============

                         LIABILITIES AND STOCKHOLDERS' EQUITY

CURRENT LIABILITIES:
Trade accounts payable                                          $   1,291,460                  $     614,458
Payables to related parties                                           292,877                      1,034,608
Accrued compensation                                                  798,543                        706,965
Advance billings and deferred revenue                               2,185,289                      1,101,221
Accrued rent                                                          402,915                        538,641
Other accrued liabilities                                             755,708                        821,752
Obligations under capital leases--current portion                       5,343                         33,242
                                                                 ------------                   ------------
       Total  liabilities                                           5,732,135                      4,850,887
                                                                 ------------                   ------------

STOCKHOLDERS' EQUITY:
Common stock, $.01 par value; 20,000,000 shares authorized, 
       6,563,845 and 6,512,038 shares issued at June 30, 1997
       and December 31, 1996 respectively                              65,638                         65,120
Capital in excess of par value                                     31,542,088                     31,384,080
Accumulated deficit                                                (6,426,076)                    (7,335,832)
Treasury stock, 190,000 shares at June 30, 1997 and
         December 31, 1996 (at cost)                                 (475,000)                      (475,000)
                                                                 ------------                   ------------ 
       Total stockholders' equity                                  24,706,650                     23,638,368
                                                                 ------------                   ------------
       Total liabilities and stockholders' equity               $  30,438,785                  $  28,489,255
                                                                 ============                   ============
</TABLE>

   The accompanying notes are an integral part of these financial statements.


                                      -4-
<PAGE>   5



                      CARNEGIE GROUP, INC. AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF CASH FLOWS
                                   (UNAUDITED)

<TABLE>
<CAPTION>

                                                                          Six Months Ended
                                                               --------------------------------------
                                                                   June 30,               June 30,
                                                                    1997                    1996
                                                                    ----                    ----
<S>                                                             <C>                    <C>
Cash flows from operating activities:
     Net income                                                 $     909,756          $     804,008
     Adjustments to reconcile net income to net cash
     (used in) provided by operating activities:
         Depreciation and amortization                                602,433                469,124
         Deferred income taxes                                        528,522                420,744
         Changes in working capital component:
           Accounts receivable                                       (383,673)               (27,754)
           Accounts receivable - Related parties                   (1,183,253)              (987,431)
           Other assets                                              (226,140)                80,995
           Trade accounts payable                                     677,002               (302,915)
           Payables to related parties                               (741,731)               (90,561)
           Accrued compensation                                        91,578                (84,444)
           Accrued rent                                              (135,726)               (29,365)
           Other accrued liabilities                                      720                791,437
           Advance billings and deferred revenue                    1,084,068                (12,208)
                                                                -------------           ------------
                 Net cash (used in) provided by operating
                    activities                                      1,223,556              1,031,630
Cash flows from investing activities:
     Proceeds from the sale of fixed assets, net                           --                     --
     Capital expenditures                                          (1,159,726)              (722,192)
                                                                --------------          -------------
                 Net cash used in investing activities             (1,159,726)              (722,192)
Cash flows from financing activities:
     Borrowings on line of credit                                          --                     --
     Repayments on line of credit                                          --                     --
     Principal payments under capital lease obligations               (27,899)               (26,982)
     Proceeds from sales of common stock, net                          91,762                105,804
                                                                -------------           ------------
                 Net cash (used in) provided by financing
                     activities                                        63,863                 78,822
                                                                -------------           ------------
Net change in cash and cash equivalents                               127,693                388,260
Cash and cash equivalents:
     Beginning of period                                           14,691,765             12,394,588
     End of period                                             $   14,819,458          $  12,782,848
                                                                =============           ============

</TABLE>

   The accompanying notes are an integral part of these financial statements.


                                      -5-
<PAGE>   6



              NOTES TO UNAUDITED CONSOLIDATED FINANCIAL STATEMENTS

BASIS OF PRESENTATION

         In the opinion of the management of Carnegie Group, Inc. (the
"Company"), these unaudited interim consolidated financial statements include
all adjustments, consisting only of normal recurring adjustments, considered
necessary for a fair presentation of operating results for the three month and
six month periods ended June 30, 1997. Results for the interim periods are not
necessarily indicative of results for the full year. The accompanying
statements have been prepared in accordance with generally accepted accounting
principles for interim financial information and pursuant to the rules and
regulations of the Securities and Exchange Commission and therefore do not
include all information and footnotes required by generally accepted accounting
principles for complete financial statements. Accordingly, the information
contained in this Form 10-Q should be read in conjunction with the financial
statements and notes thereto contained in the Company's Form 10-K for the year
ended December 31, 1996 as filed with the Securities and Exchange Commission.

RECENT ACCOUNTING PRONOUNCEMENTS

         In February 1997, the Financial Accounting Standards Board issued
Statement of Financial Accounting Standards (SFAS) No. 128 "Earnings per
Share." SFAS No. 128 establishes new standards for computing and presenting
earnings per share. The Company is required to adopt the provisions of SFAS No.
128 for its consolidated financial statements for the year ended December 31,
1997 and subsequent interim periods. Upon adoption, the standard also requires
the restatement of all prior period earnings per share information presented.

         In June 1997, the FASB issued SFAS No. 130, "Reporting Comprehensive
Income," and SFAS No. 131, "Disclosures about Segments of an Enterprise and
Related Information." SFAS No. 130 establishes standards for reporting and
display of comprehensive income and its components. The Company is required to
adopt the provisions of SFAS No. 130 beginning with its consolidated financial
statements for the three months ending March 31, 1998. SFAS No. 131 requires
certain disclosures about segment information in interim and annual financial
statements and related information about products and services, geographic
areas and major customers. The Company must adopt the provisions of SFAS No.
131 for its consolidated financial statements for the year ending December 31,
1998.

         The adoptions of SFAS No. 128, SFAS No. 130 and SFAS No. 131 are not
expected to have a material effect on the measurement of the Company's
financial position, results of operations or cash flows; the Company is
reviewing possible changes in disclosures that may be called for.


                                      -6-

<PAGE>   7



ITEM 2

MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF
OPERATIONS.

General

     Carnegie Group, Inc. ("Carnegie Group" or the "Company") provides
client/server software development services that integrate advanced
user-centered, intelligent software technologies with clients' existing
computing infrastructures to automate and enhance complex business processes.
The Company performs business and technical consulting, custom software
development, and systems integration services to improve clients' productivity
and market position in two business areas: customer interaction; and logistics,
planning and scheduling. Within these areas, the Company targets its services
to clients in the financial services, government, manufacturing and
telecommunications industries.

     The Company's expertise encompasses a wide range of advanced software
technologies, including knowledge-based systems, object-oriented technology,
advanced graphical user interfaces, constraint-directed search and distributed
computing. The Company captures certain aspects of its business area experience
and advanced technology expertise in a portfolio of reusable software templates
that can be used as building blocks to create software solutions quickly and
effectively. In addition, Carnegie Group employs an iterative or "spiral"
approach to software design that begins with the construction of a prototype
and continues through testing of successive versions of the software against
project requirements. This iterative design facilitates rapid software
development, encourages client feedback and leads to greater congruence with
client needs and expectations.

     Since inception, Carnegie Group has emphasized relationships with leading
corporations in its targeted industries. These relationships have provided the
Company with opportunities for growth through the provision of additional
services to existing clients and through references to other companies within
the Company's targeted industries. Carnegie Group's clients include the United 
States Transportation Command, U S WEST Communications, Inc., BellSouth 
Telecommunications, Inc., U.S. Army, Caterpillar, Inc., First USA Bank, 
Highmark Blue Cross Blue Shield and Philips Medical Systems.

     The Company only includes in backlog signed contracts that either have
milestones yet to be attained or for which the Company can make a reasonable
estimate of work yet to be performed. The Company's backlog at June 30, 1997
was $12.4 million, compared to $15.1 million at June 30, 1996 and $9.6 million
at December 31, 1996. The increase compared to the prior year end reflects
contract closures resulting from business development capabilities. As most of
the contracts in backlog are terminable by the Company or the client upon short
notice, there can be no assurance that contracts reflected in backlog are a
reliable measure of future revenue.


                                      -7-

<PAGE>   8



Comparison of Quarter and Six Months Ended June 30, 1997 and June 30, 1996.

       Revenue. Total revenue for the quarter ended June 30, 1997 was $7.9
million compared to $6.7 million for the quarter ended June 30, 1996, an
increase of $1.2 million or 18%. For the six months ended June 30, 1997 revenue
was unchanged at $15.0 million compared to $15.0 million for the six months
ended June 30, 1996.

       Total software services revenue for the quarter ended June 30, 1997 was
$7.8 million compared to $6.1 million for the quarter ended June 30, 1996, an
increase of $1.7 million or 27%. The renegotiation of a significant fixed-price
contract in the second quarter of 1996 adversely affected revenue and earnings
for that period. Software services revenue was unchanged at $14.3 million for
the six months ended June 30, 1997 compared to $14.3 million for the six months
ended June 30, 1996. Revenue from software services-related parties was $2.7
million for the six months ended June 30, 1997 compared to $1.2 million for the
six months ended June 30, 1996, an increase of $1.5 million or 116%. This
increase was primarily due to an increase in customer contact engagements for a
telecommunications industry client.

       Revenue from software licenses was $98,000 for the three month period
ended June 30, 1997, compared to $533,000 for the same three month period in
1996, a decrease of $435,000 or 82%. The decrease in software licenses in the
second quarter of 1997 when compared to 1996 was attributable to the timing of
closing sales of software templates. Revenue from software licenses was
$723,000 for the six months ended June 30, 1997 compared to $663,000 for the
six months ended June 30, 1996, an increase of $60,000 or 9%.

       Cost of Revenue. Cost of revenue consists primarily of salaries and
related benefits for personnel, and also includes an allocated portion of rent,
building services and expenses. For the second quarter of 1997, total cost of
revenue was $4.7 million compared to $4.3 million for the second quarter of
1996, an increase of $.4 million or 9%. For the six months ended June 30, 1997,
total cost of revenue was $9.1 million compared to $9.4 million for the six
months ended June 30, 1996, a decrease of $.3 million or 3%. The six month
decrease was primarily attributable to a decrease in the cost of consultant
labor. Cost of revenue-related parties was $1.5 million for the six months
ended June 30, 1997 compared to $.8 million for the six months ended June 30,
1996, an increase of $.7 million or 94%. This increase was primarily
attributable to an increase in customer contact engagements for a
telecommunications industry client.

       Research and Development. Research and development expenses for the
quarter ended June 30, 1997 were $393,000 compared to $288,000 for the second
quarter of 1996, an increase of $105,000 or 36%. For the six months ended June
30, 1997 research and development expenses were $751,000 compared to $467,000
for the six months ended June 30, 1996, an increase of $284,000 or 61%. These
increases were primarily attributable to continued investment in template and
methodology development.

       Selling, General and Administrative. Selling, general and administrative
expenses include costs of proposal development and proposal writing, marketing
communications and advertising,

                                      -8-

<PAGE>   9



sales and management staff, and corporate services functions including
accounting, human resources and legal services, along with corporate executive
staff. Selling, general and administrative expenses were $3.9 million for the
six months ended June 30, 1997 compared to $4.1 million for the six months
ended June 30, 1996, a decrease of $.2 million or 5%.

       Other Income (Expense). Total other income for the second quarter of
1997 was $172,000 compared to total other income of $154,000 in 1996, an
increase of $18,000 or 12%. For the six months ended June 30, 1997, total other
income was $339,000 compared to total other income of $302,000 in 1996 an
increase of $37,000 or 12%. This income is primarily interest income earned on
the net proceeds received in December 1995 from the Company's initial public
offering, which were invested in an interest-bearing account.

       Income Tax Provision. An income tax provision of $344,000 was recorded
for the second quarter of 1997 and $600,000 for the six months ended June 30,
1997 based on the Company's estimate of the effective tax rate for the year.

       SFAS No. 109, "Accounting for Income Taxes," requires a valuation
allowance when it is "more likely than not that some portion or all of the
deferred tax assets will not be realized." It further states that "forming a
conclusion that a valuation allowance is not needed is difficult when there is
negative evidence such as cumulative losses in recent years." The ultimate
realization of its deferred income tax asset depends on the Company's ability
to generate sufficient taxable income in the future. The Company has weighed
the positive evidence of sustained profitability over the last three years and
future income expectations within the Company's three year strategic planning
horizon against the negative evidence of dependence upon a limited number of
customers and other uncertainties and has concluded that retaining a valuation
allowance related to net operating losses is no longer necessary.

       In estimating the amount of its realizable deferred tax asset, the
Company gives substantial weight to recent historical results. Significant
changes in circumstances or in enacted tax laws which affect the valuation
allowance are recorded when they occur. The Company's annual strategic business
planning process takes place in the fourth quarter of the year, and the
valuation allowance is adjusted for future years' income expectations resulting
from that process. When preparing subsequent interim and annual financial
statements, the Company reevaluates whether there has been any significant
change in the assumptions underlying its plan and adjusts the valuation
allowance as necessary.

Liquidity and Capital Resources

       The Company has funded its operations in recent years primarily through
cash generated from operations and the use of cash reserves, and in part by
borrowing under available lines of credit. The Company has also funded its
operations through the net proceeds of the initial public offering of its
Common Stock consummated in December 1995.

       During the first six months of 1997 the Company generated $1.2 million
in positive cash flow from operating activities and overall net cash provided
of $128,000. This positive cash

                                      -9-

<PAGE>   10


flow was generated even with a substantial six month investment of $1.2 million
in capital equipment. In comparison, capital equipment spending for the six
months ended June 30, 1996 was $722,000.

         The Company's net accounts receivable increased by $1.6 million for
the six months ended June 30, 1997. Invoicing of amounts to clients generally
occurs within 45 days of time and materials cost incurrence, unless a specific
schedule is agreed upon, and payment follows invoicing in accordance with
customary terms. The Company has not experienced any significant write-downs of
receivables, nor does the Company expect that payments are doubtful;
accordingly, the Company has not made any allowance for doubtful accounts.

     Advance billings and deferred revenue increased $1.1 million for the six
months ended June 30, 1997. Advanced billings and deferred revenue balances
will normally change from period to period. Any increase reflects billings in
advance of revenue earned, but which were billed in accordance with established
or agreed billings schedules. These amounts are recorded as deferred revenue
until earned. The timing and magnitude of such advance billings vary from
contract to contract and from client to client.

     The Company currently has a committed line of credit agreement in the
amount of $3.5 million in place with PNC Bank, N.A. (the "Bank"). Borrowings
under this agreement are collateralized by accounts receivable. The line of
credit bears interest at the Bank's prime interest rate and the Bank charges a
0.15% fee per annum on the unused portion of that line of credit. The Bank's
prime interest rate was 8.50% at June 30, 1997 compared to 8.25% at December
31, 1996. This agreement was amended on July 1, 1997 by extending the
expiration date to June 30, 1998. No borrowings were outstanding against the
line of credit at June 30, 1997 or December 31, 1996.

     The Company believes that the current cash balances, together with cash
generated from operations and borrowing available under its line of credit,
will satisfy the Company's working capital and capital expenditure requirements
during fiscal year 1997 and the foreseeable period thereafter. In the longer
term, the Company may require additional sources of liquidity to fund future
growth. Such sources of liquidity may include additional equity offerings or
debt financings. Capital expenditures are typically made for computing
equipment, software, physical plant, and furniture and fixtures in order to
seek enhancements in the productivity of the Company's employees and to support
growth.


RECENT ACCOUNTING PRONOUNCEMENTS

         In February 1997, the Financial Accounting Standards Board issued
Statement of Financial Accounting Standards (SFAS) No. 128 "Earnings per
Share." SFAS No. 128 establishes new standards for computing and presenting
earnings per share. The Company is required to adopt the provisions of SFAS No.
128 for its consolidated financial statements for the year ended December 31,
1997 and subsequent interim periods. Upon adoption, the standard also requires
the restatement of all prior period earnings per share information presented.

         In June 1997, the FASB issued SFAS No. 130, "Reporting Comprehensive
Income," and SFAS No. 131, "Disclosures about Segments of an Enterprise and
Related Information." SFAS No. 130 establishes standards for reporting and
display of comprehensive income and its components. The Company is required to
adopt the provisions of SFAS No. 130 beginning with its consolidated financial
statements for the three months ending March 31, 1998. SFAS No. 131 requires
certain disclosures about segment information in interim and annual financial
statements and related information about products and services, geographic
areas and major customers. The Company must adopt the provisions of SFAS No.
131 for its consolidated financial statements for the year ending December 31,
1998.

         The adoptions of SFAS No. 128, SFAS No. 130 and SFAS No. 131 are not
expected to have a material effect on the measurement of the Company's
financial position, results of operations or cash flows; the Company is
reviewing possible changes in disclosures that may be called for.




                                      -10-

<PAGE>   11
Material Factors Affecting the Company's Business

         The Company's business is subject to a number of risks and
uncertainties that could materially affect future results. To the extent that
any of the statements made in this report on Form 10-Q (including, without
limitation, statements with respect to growth in the Company's business and
client engagements) may be deemed to be forward-looking statements, or to the
extent that the Company or its representatives may in the future be deemed to
make oral forward-looking statements, the following is a list of important
factors, among others, that could cause actual results to differ materially
from those expressed in any such forward-looking statements:

         Dependence Upon Limited Number of Clients. The Company has derived in
the past, and expects to derive in the future, a significant portion of its
revenue from a relatively limited number of major clients. For example,
approximately 83%, 87% and 80% of total software services revenue in the years
ended December 31, 1996, 1995 and 1994, respectively, was derived from the
Company's five largest clients in each such period. In 1996, revenue from
billings to each of the United States Transportation Command, BellSouth
Telecommunications, Inc. and Caterpillar Inc. accounted for more than 10% of
the Company's total revenue. In 1995, revenue from billings to each of such
customers and U S WEST Communications, Inc. accounted for more than 10% of the
Company's total revenue. The Company's business depends in large part upon its
ability to establish and maintain relationships with a limited number of large
clients. The loss of, or any significant reduction in the services provided to,
any existing major clients, or the failure of the Company to establish and
maintain relationships with new major clients, would have a material adverse
effect on the Company's business, financial position and results of operations.

         Project Risks. Many of the Company's engagements involve projects
which are critical to the operations of its clients' businesses and which
provide benefits that may be difficult to quantify. Moreover, many of these
engagements are significant to the Company, in that each may represent a
significant portion of the Company's total revenue. For example, the Company's
ten largest engagements accounted for approximately 76%, 68%, and 56% of total
software services revenue in the years ended December 31, 1996, 1995 and 1994,
respectively. The Company's failure or inability to meet a client's
expectations in the performance of an engagement could have a material adverse
effect on the Company's business, financial position and results of operations,
including damage to the Company's reputation that could adversely affect its
ability to attract new business. In addition, the Company's engagements
generally are terminable by clients on short or no notice. An unanticipated
termination of a major engagement could require the Company either to maintain
under-utilized employees, resulting in a higher than expected number of
unassigned persons and concomitant lower utilization rate, or to terminate such
employees, resulting in higher severance expenses. The Company must maintain a
sufficient number of senior professionals to oversee existing client
engagements and to participate with the Company's sales force in securing new
client engagements; thus, professional staff expenses are relatively fixed.
Although the majority of the Company's contracts are

                                       11


<PAGE>   12



performed on a time-and-materials basis, some contracts are performed on a
fixed-price basis, exposing the Company to the risks of cost overruns and
inflation.

         Variability of Quarterly Operating Results; Future Operating Results
Uncertain. The Company has experienced significant quarterly and other
variations in revenue and operating results. Because the Company's business is
characterized by significant client concentration and relatively large
projects, the timing of performance for each client engagement can result in
significant variability in the Company's revenue and cost of revenue from
quarter to quarter. In addition, variations in the Company's revenue and
operating results occur as a result of a number of other factors, such as
employee hiring and utilization rates and the number of working days in a
quarter. The timing of revenue is difficult to forecast because the Company's
sales cycle is relatively long and may depend on factors such as the size and
scope of assignments and general economic conditions. Because a high percentage
of the Company's expenses, particularly employee compensation, are relatively
fixed, a variation in the timing of the initiation or completion of client
engagements, especially at or near the end of any quarter, can cause
significant variations in operating results from quarter to quarter and could
result in quarterly losses. Future revenue and operating results may vary as a
result of these and other factors, including the demand for the Company's
services and solutions and the competitive conditions in the industry.
Moreover, much of the Company's revenue from software licenses is realized upon
the licensing of individual copies of software, rather than in the course of a
specific services engagement.  Accordingly, the timing of software license
revenue can be difficult to predict and may vary significantly from quarter to
quarter. Many of the factors that could result in quarterly variations are not
within the Company's control. The Company believes that quarter-to-quarter
comparisons of its financial results are not necessarily meaningful and should
not be relied upon as an indication of future performance.

         In addition, quarterly variations, together with the Company's
dependence upon a limited number of clients and the Company's experience of
adverse operating results in years prior to 1994, make it difficult for
management to engage in strategic planning that contemplates a horizon of more
than three years. Thus, income expectations beyond three years are viewed by
management as very uncertain, and management's past assessments of its ability
to realize its deferred tax asset through future taxable income have reflected
this. Prior to December 31, 1996, the Company's interim and annual financial
statements included a valuation allowance that was intended to reflect
management's estimation, in light of these and other risk factors, of the
realizability of its deferred tax asset. In determining the amount of any
valuation allowance and the possible need to adjust that amount, the Company
weighs the negative evidence of its dependence upon a limited number of clients
and the other risks described herein, on the one hand, against the positive
evidence of recent results and future expectations over its three-year planning
horizon, on the other hand. The Company then adjusts the valuation allowance,
if any, to reflect the portion of the deferred tax asset that the Company
believes it will, more likely than not, be unable to realize. Any valuation
allowance that may be shown on the Company's financial statements would reflect
that the Company does not believe that it is more likely than not to realize
certain deferred tax assets.

                                       12


<PAGE>   13




         Dependence on Key Management Personnel. The Company's success depends
in significant part upon the retention of key senior management and technical
personnel. The Company does not have employment agreements with any of its
personnel other than Dennis Yablonsky, its President and Chief Executive
Officer, nor does it maintain key man life insurance on any of its personnel.
The loss of one or more of its key management employees or the inability to
attract and retain other qualified management employees could have a material
adverse effect on the Company's business, financial position and results of
operations.

         Attraction and Retention of Employees. Carnegie Group's business
involves the delivery of software development services and is labor-intensive.
The Company's success depends in large part upon its ability to attract, retain
and motivate highly skilled employees, particularly project managers, sales and
marketing personnel, engineers and other senior personnel. Qualified project
managers and engineers are in particularly great demand and are likely to
remain a limited resource in the foreseeable future. Although the Company
expects to continue to attract sufficient numbers of highly skilled employees
and to retain existing project managers, sales and marketing personnel,
engineers and other senior personnel for the foreseeable future, there can be
no assurance that the Company will be able to do so. The Company, like others
in the information technology services industry, is subject to a relatively
high annual rate of turnover in personnel. The loss of project managers, sales
and marketing personnel, engineers and other senior personnel could have a
material adverse effect on the Company's business, financial position and
results of operations, including its ability to secure and complete
engagements. No project managers, sales and marketing personnel, engineers or
other senior personnel have entered into employment agreements, other than
Dennis Yablonsky, the Company's President and Chief Executive Officer.

         Management of Growth. Carnegie Group is currently experiencing a
period of growth which has placed, and could continue to place, a strain on the
Company's financial and other resources. The Company was founded in 1983 by
computer scientists at Carnegie Mellon University in Pittsburgh, Pennsylvania.
The Company was initially funded through equity investments and technology
alliances with Digital Equipment Corporation, Generale de Service Informatique,
The Boeing Company, Texas Instruments Incorporated, Ford Motor Company and U S
WEST, Inc. From January 1, 1994 through December 31, 1996, the size of the
Company's staff increased from 124 to 238 employees and independent
contractors.  In addition, the Company has opened offices in Atlanta, Georgia
and Fairview Heights, Illinois since January 1, 1995. In order to manage any
further growth in its staff and facilities, the Company must continue to
improve its operational, financial and other internal systems, and to attract,
train, motivate and manage its personnel. If the Company is unable to manage
growth effectively and new personnel are unable to achieve anticipated
performance levels, the Company's business, financial position and results of
operations would be adversely affected.

         Competition. The information technology services market includes a
large number of participants, is subject to rapid change and is highly
competitive. The Company competes with

                                       13


<PAGE>   14



and faces potential competition for client assignments and experienced
personnel from a number of companies that have significantly greater financial,
technical and marketing resources and greater name recognition. Primary
competitors include: the consulting practices of the "Big Six" accounting
firms; systems consulting and integration firms such as American Management
Systems, Inc. and Cambridge Technology Partners, Inc.; and the professional
services groups of large companies, such as International Business Machines
Corporation, Digital Equipment Corporation and AT&T Corporation. In addition,
clients may elect to use their internal information systems resources to
satisfy their needs for software development, systems integration and technical
consulting services, rather than using those services offered by the Company.
The Company also faces competition from organizations providing outsourcing
services to the information systems departments of existing and potential
clients. In addition, the information technology services market is highly
fragmented and is served by numerous firms; some of these firms compete
nationally and internationally, while others serve only their respective local
markets. While the Company has not experienced competition from foreign
providers of information technology services, there can be no assurance that
the Company will not experience such competition in the future. Carnegie Group
has targeted, and expects to continue to target, industries that are
characterized by business areas (such as customer interaction, and logistics,
planning and scheduling) to which the Company's services and technology are
particularly well-suited, and by participants who possess the financial
resources and scale of operations necessary to support the engagement of
service providers such as the Company. A growing number of professional
services firms are seeking engagements from that same client group.  The
Company believes that the principal competitive factors in the information
technology services industry include the nature of the service offering,
quality of service, timeliness, responsiveness to client needs, experience with
the client's industry and competitive environment, technical expertise, access
to replicable technology, such as software templates, and price. The Company
believes that its ability to compete also depends in part upon a number of
competitive factors outside its control, including: the ability of its
competitors to hire, retain and motivate project managers, sales and marketing
personnel and engineers; competitors' ownership of or access to software and
technology used by potential clients; the development by others of software
that is competitive with the Company's solutions and services; the price at
which others offer comparable services; and the extent of competitors'
responsiveness to customer needs.

         While the information technology services market remains highly
fragmented and continues to be served by numerous firms, the Company notes that
this market has been subject to recent consolidation. Accordingly, the Company
from time to time considers possible acquisitions, consolidations and other
strategic alternatives.

         Developing Market; Technological Advances. The market for
client/server software development services is continuing to develop. The
Company's success is dependent in part upon the acceptance of information
processing systems utilizing client/server architectures. While the Company
believes that corporations and government agencies will continue to accept the
use of client/server architectures, a decline in this trend could have a
material adverse effect

                                       14


<PAGE>   15


on the Company's business, financial position and results of operations. The
Company's success will also depend in part on its ability to develop software
solutions that incorporate and keep pace with continuing changes in advanced
software technologies, evolving industry standards and changing client
preferences. There can be no assurance that the Company will be successful in
adequately addressing these developments on a timely basis or that, if these
developments are addressed, the Company will be successful in the marketplace.
The Company's failure to address these developments could have a material
adverse effect on the Company's business, financial position and results of
operations. In addition, there can be no assurance that products or
technologies developed by others will not render the Company's services
uncompetitive or obsolete.

         Intellectual Property Rights. The Company's success is dependent in
part upon reusable software templates and other intellectual property. The
Company's business includes the development of custom software solutions in
connection with specific client engagements. Ownership of certain custom
components of such software is generally assigned to the client. The Company
has licensed through December 1997 certain custom software components developed
in the course of an engagement for a client. In addition, the Company also
develops core software technology and reusable software templates, often in the
course of engagements for clients, as well as object-oriented software
components and certain software "tools," which can be reused in software
application development and which generally remain the property of the Company.

         The Company relies upon a combination of patent, trade secret,
non-disclosure and other contractual arrangements, and patent, copyright and
trademark laws, to protect its proprietary rights and the proprietary rights of
third parties from whom the Company licenses intellectual property. The Company
enters into confidentiality agreements with its employees, consultants, clients
and potential clients and limits access to and distribution of proprietary
information. There can be no assurance that the steps taken by the Company in
this regard will be adequate to deter misappropriation of proprietary
information or that the Company will be able to detect unauthorized use and
take appropriate steps to enforce its intellectual property rights.

         Although the Company believes that its services and solutions
(including its reusable software templates) do not infringe on the intellectual
property rights of others and that it has all rights necessary to utilize the
intellectual property employed in its business, the Company is subject to the
risk of litigation alleging infringement of third party intellectual property
rights. There can be no assurance that third parties (including the parties for
whom the Company has been engaged to develop solutions, from which its reusable
software templates have been derived) will not assert infringement claims
against the Company in the future with respect to intellectual property
utilized by the Company now or in the future. Any such claims could require the
Company to expend significant sums in litigation, pay damages, develop
non-infringing intellectual property or acquire licenses to the intellectual
property which is the subject of asserted infringement.

                                       15

<PAGE>   16



ITEM 3

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

 Not applicable


                                      -16-
<PAGE>   17



                          PART II - OTHER INFORMATION

ITEM 4   SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

(a)  On May 13, 1997, the Company held its 1997 Annual Meeting of Stockholders.

(b)   Mark S. Fox and John W. Manzetti were elected directors at the Annual 
      Meeting; Dennis Yablonsky, Raj Reddy, Glen F. Chatfield, Bruce D. 
      Russell, Tracie A. Muesing and Jaime G. Carbonell continued as directors 
      after the Annual Meeting.

(c)  The following matters were voted upon at the Annual Meeting, with the
     results indicated:

         1.       Election of Directors

                                                   Authority        Broker
                              Votes For             Withheld        Non-Votes
                              ---------            ---------        ---------

         Mark S. Fox           5,090,187             38,935            0

         John W. Manzetti      5,093,087             36,035            0


         2.       Proposal to ratify the selection of Price Waterhouse LLP,
                  independent accountants, to audit the books and accounts of
                  the Company for the year ending December 31, 1997.

                                Votes for: 5,111,512   Votes against:  9,860
                                Abstentions:           Broker Non-Votes    0

(d)      Not applicable

ITEM 6   EXHIBITS AND REPORTS ON FORM 8-K

   
(a)      Exhibits                                   

The exhibits listed below are filed or incorporated by reference as part of 
this quarterly report on Form 10-Q:

10.01    Development Agreement, dated April 28, 1997, by and between an 
         affiliate of U S WEST Communications Group, Inc., and Carnegie Group, 
         Inc. (confidential treatment with respect to certain information 
         in this exhibit has been requested of the Commission pursuant to 
         Rule 24b-2 under the Securities Exchange Act of 1934, as amended).

10.02    Letter Agreement, dated May 20, 1997, to amend Development Agreement, 
         dated January 24, 1997, as previously amended by Letter Agreement, 
         dated March 6, 1997, by and between U S WEST Business Resources, Inc., 
         as agent for U S WEST Advanced Technologies, Inc. and U S WEST 
         Communications, Inc., and Carnegie Group, Inc. (confidential 
         treatment with respect to certain information in this exhibit has 
         been requested of the Commission pursuant to Rule 24b-2 under the 
         Securities Exchange Act of 1934, as amended).
    

11.1     Statement regarding computation of per share earnings

27.     Financial Data Schedule


   
(b)     Reports on Form 8-K
    

                  The registrant did not file any reports on Form 8-K during
                  the quarter ended June 30, 1997.


                                      -17-

<PAGE>   18



                                   SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, as
amended, the registrant has duly caused this report to be signed on its behalf
by the undersigned thereunto duly authorized.

   
Date:  September 23, 1997                  CARNEGIE GROUP, INC.
    

                                           /s/ DENNIS YABLONSKY
                                           ----------------------
                                           Dennis Yablonsky
                                           President, and
                                           Chief Executive Officer

                                           /s/ JOHN W. MANZETTI
                                           ------------------------
                                           John W. Manzetti
                                           Executive Vice President,
                                           Chief Financial Officer
                                           and Treasurer


                                      -18-

<PAGE>   19


   
                                 EXHIBIT INDEX
    

                                                                             
Exhibit No.                        Description                     

   
10.01     Development Agreement, dated April 28, 1997, by and between an 
          affiliate of U S WEST Communications Group, Inc., and Carnegie Group, 
          Inc. (confidential treatment with respect to certain information 
          in this exhibit has been requested of the Commission pursuant to 
          Rule 24b-2 under the Securities Exchange Act of 1934, as amended).

10.02     Letter Agreement, dated May 20, 1997, to amend Development Agreement, 
          dated January 24, 1997, as previously amended by Letter Agreement, 
          dated March 6, 1997, by and between U S WEST Business Resources, 
          Inc., as agent for U S WEST Advanced Technologies, Inc. and U S WEST 
          Communications, Inc., and Carnegie Group, Inc. (confidential 
          treatment with respect to certain information in this exhibit has 
          been requested of the Commission pursuant to Rule 24b-2 under the 
          Securities Exchange Act of 1934, as amended).
    


11.1      Statement Regarding Computation of Per Share Earnings

27        Financial Data Schedule


                                      -19-

<PAGE>   1
   
                                                                   Exhibit 10.01

Confidential treatment with respect to certain information in this Exhibit has
been requested of the Securities and Exchange Commission pursuant to Rule 24b-2
under the Securities Exchange Act of 1934, as amended. The bracketed portions
of this Exhibit have been omitted from material filed in accordance with Rule
24b-2 and have been filed separately with the Commission.
    

<PAGE>   2


   
                       DEVELOPMENT AGREEMENT NO.23-002-97

                        LONG DISTANCE [                 ]

         This Development Agreement is entered into on the 28TH day of APRIL,
1997 by and between U S WEST [                ] Inc., an Affiliate of U S WEST 
Communications Group, Inc. which is a Colorado corporation, ("Licensee") and 
Carnegie Group, Inc., a Delaware corporation with a principal place of business
at Five PPG Place, Pittsburgh, PA 15222 ("CGI").

                              ARTICLE 1 - RECITALS

         1.1 Licensee and CGI entered into a General License Agreement (the
"GLA") on December 17, 1992 in which the parties committed to enter into a
series of Artificial Intelligence ("AI") technology research, experimentation
and development agreements ("Development Agreements") over a period beginning
on the Effective Date, as defined in the GLA, and ending on the fourth
anniversary of the Effective Date, and extended through mutual consent through
July 1, 1997.

         1.2 Licensee and CGI now desire to enter into this Development
Agreement pursuant to which the parties, as contemplated by the GLA, will
commit to a project of specific research, experimentation and development as
stated herein.

         NOW, THEREFORE, in consideration of the mutual covenants set forth in
this Development Agreement, Licensee and CGI agree as follows:

                            ARTICLE 2 - DEFINITIONS

         2.1 Defined terms used in this Development Agreement shall have the
meanings set forth in Article 2 of the GLA, unless different meanings are
specifically set forth in this Development Agreement.

         2.2 "Project" means the specific research, experimentation and
development which CGI will perform for Licensee under this Development
Agreement.

         2.3 "Project Description" means a detailed written description of the
Project, including but not limited to:
    


                                       1
<PAGE>   3


   
              (a)  any Deliverable Performance Specifications; and

              (b)  a listing which identifies and describes, as to the Project:

                   (i)   any Deliverables intended to be created in the course
                         of the Project; and

                   (ii)  any Licensee Specific Technology intended to be created
                         in the course of the Project; and

                   (iii) any Licensee Proprietary Information or Licensee
                         Confidential Information to be made available to CGI in
                         the course of the Project; and

                   (iv)  any Generic Research Technology intended to be created
                         in the course of the Project.

         2.4 "Projected Cost" means that projected cost referred to in Article
9 of the GLA and set forth in Article 5 hereof.

         2.5 "Projected Date" means the projected date for completion of the
Project agreed upon by the parties and set forth in Article 6 hereof, including
any Agreed Completion Date.

                         ARTICLE 3 - EFFECT OF THE GLA

         For the purposes of this Development Agreement, the parties agree that
the Licensee shall be U S WEST [        ]. In all cases in this Development
Agreement and in the GLA as it relates to this Development Agreement, the word
"Licensee" shall refer exclusively to U S WEST [        ]. U S WEST [        ]
(Licensee) designates U S WEST Communications, Information Technologies, as its
Project Coordinator and to act as Licensee's principal interface with CGI under
this Development Agreement.  Licensee may change its Project Coordinator upon
written notice to CGI.

         This Development Agreement is subject in all respects to the terms and
conditions of the GLA. Ownership of Generic Research Technology and all
Deliverables developed hereunder are vested in U S WEST [        ] in accordance
with Article 3.3 of the GLA and the payment of ALLIANCE rates
    


                                       2
<PAGE>   4


   
by Licensee to CGI as provided in Exhibit 2, attached hereto and defined in the
GLA.

         Pursuant to Article 3.5 of the GLA, the Deliverables shall be works
made for hire and CGI hereby assigns to Licensee all right, title and interest
including rights to copyrights in all copyrightable material and to any patents
which may issue thereon.

                        ARTICLE 4 - PROJECT DESCRIPTION

         4.1 The Project Description is set forth in Exhibit 1 attached hereto.

         4.2 CGI shall use its best efforts to complete the Project in
accordance with the Project Description. Except for the warranties set forth in
Article 8 of the GLA regarding any Deliverable Performance Specifications set
forth in Exhibit 1 of this Development Agreement, CGI hereby disclaims any
express or implied warranty that all or any portion of the Project intended to
be created or developed pursuant to this Development Agreement will perform in
accordance with the Project Description or any other criteria.

                      ARTICLE 5 - PROJECTED COST; PAYMENT

         5.1 CGI's Projected Cost for the Project is [       ]. An itemized
account of the Projected Cost including person-year rates applied as Alliance,
Technology and/or Co-Development Rates as defined in the GLA is set forth in
Exhibit 2 attached hereto. Modifications to the Projected Cost (and any payments
under Section 5.2) shall be governed by Sections 9.4 and 14.7 of the GLA.

         5.2 Licensee shall pay to CGI, in consideration for CGI's performance
of its obligations under this Development Agreement, the sum of $  *  in
accordance with the payment schedule set forth in Article 5 of the GLA.

"*" REPRESENTS TIME AND MATERIAL COSTS IN ACCORDANCE WITH EXHIBIT 2 OF THIS
DEVELOPMENT AGREEMENT WHICH SAID AMOUNT SHALL NOT EXCEED AMOUNT SPECIFIED IN
SECTION 5.1.

                           ARTICLE 6 - PROJECTED DATE

         6.1 The Agreed Completion Date for completion of the Project is
    


                                       3
<PAGE>   5


   
provided in Article 4 of the [                 ] ("[   ]") Proposal attached
hereto and made a part hereof. A time schedule listing projected dates for
completion of interim stages of the Project is set forth in Exhibit 3 attached
hereto.

         6.2 CGI shall use its best efforts to complete the Project by the
Agreed Completion Date.

                 ARTICLE 7 - TERMS OF DELIVERY AND RISK OF LOSS

         7.1 CGI will deliver, at its expense, to Licensee any Deliverables and
Licensee Specific Technology in accordance with the Exhibits hereto.

         7.2 CGI will bear the risk of loss or destruction of such Deliverables
and Licensee Specific Technology until the delivery of such items to Licensee
at the location designated by Licensee. For the purposes hereof, "delivery"
shall mean physical delivery to a facility and successful installation of any
software Deliverable, provided that Licensee has met assumptions and
dependencies related to such installation, as defined in the attached [   ]
Proposal.

                            ARTICLE 8 - INSTALLATION

         8.1 CGI will provide, at Licensee's request and expense, technical
assistance to Licensee sufficient for the proper installation of Deliverables
and Licensee Specific Technology in Licensee facilities. Such assistance may
include, if deemed necessary by Licensee, the presence of one or more CGI
employees at Licensee facilities to assist in such installation. Licensee will
pay, in accordance with the GLA, travel, room and board expense incurred by
such employees of CGI.

         8.2 Licensee will bear the risk of loss or destruction of the
Deliverables, Licensee Specific Technology or any other items delivered to
Licensee facilities upon delivery, as defined in Section 7.2 above.

                        ARTICLE 9 - OPERATIONAL TRAINING

         CGI will provide, in accordance with Article 6 of the GLA, adequate
training to no more than 0 Licensee employees regarding the proper operation
and use of Deliverables, Licensee Specific Technology and Generic Research
Technology created in the course of the Project.
    


                                       4
<PAGE>   6


   
                            ARTICLE 10 - MAINTENANCE

         CGI will perform maintenance and repair services on Deliverables,
Licensee Specific Technology and Generic Research Technology in accordance with
the GLA.

                   ARTICLE 11 - MODIFICATIONS AND AMENDMENTS

         Any modifications to the Project or to this Development Agreement,
including but not limited to modifications to the Project Description, the
Projected Costs, or the Projected Date, to which the parties agree after the
date of execution of the Development Agreement, will be evidenced by a written
supplement to this Development Agreement executed by both parties.

                        ARTICLE 12 - DISPUTE RESOLUTION

         12.1 Any claim, controversy or dispute which arises between the
parties, their agents, employees, officers, directors or affiliates ("Dispute")
which the parties are unable to settle through consultation and negotiation may
be mediated under the Commercial Mediation Rules of the American Arbitration
Association ("AAA") by a mutually acceptable mediator. Any Dispute which cannot
be resolved through negotiation or mediation shall be resolved by binding
arbitration as provided in this Article. The arbitrability of claims shall be
determined under the Federal Arbitration Act, 9 USC Secs. 1-15. Notwithstanding
the foregoing, the parties may cancel or terminate this Agreement in accordance
with its terms and conditions without being required to follow the procedures
set forth in this Article.

         12.2 A single arbitrator engaged in the practice of law, who is
knowledgeable about the subject matter of this Agreement and the matter in
Dispute, shall conduct the arbitration under the rules of the AAA then in
effect, except as otherwise provided herein. The arbitrator shall be selected
in accordance with AAA procedures from a list of qualified people maintained by
the AAA. The arbitration shall be conducted in Denver, Colorado, and all
expedited procedures prescribed by the AAA rules shall apply. The laws of
Colorado shall govern the construction and interpretation of this Agreement.
The arbitrator's decision and award shall be final, conclusive and binding, and
judgement may be entered upon it in accordance with applicable law in any court
having jurisdiction thereof.
    


                                       5
<PAGE>   7


   
         12.3 Either party may request from the arbitrator injunctive relief to
maintain the status quo until such time as the arbitration award is rendered or
the Dispute is otherwise resolved. The arbitrator shall not have authority to
award punitive damages. Each party shall bear its own costs and attorneys'
fees, and the parties shall share equally the fees and expenses of the mediator
and arbitrator.

         12.4 If any party files a judicial or administrative action asserting
claims subject to arbitration, as prescribed herein, and another party
successfully stays such action and/or compels arbitration of said claims, the
party filing said action shall pay the other party's costs and expenses
incurred in seeking such stay and/or compelling arbitration, including
reasonable attorneys' fees.

         12.5 CGI agrees that in the event of any Dispute between the parties,
it will continue to provide Purchases without interruption.

         12.6 CGI shall include in all contracts with its subcontractors
provisions similar to those in this Article, requiring that all disputes in any
way involving Licensee shall be settled by binding arbitration.

                            ARTICLE 13 - INTEGRATION

         This Development Agreement, the Exhibits attached hereto and the terms
of the GLA set forth the entire and exclusive agreement and understanding of
the parties relating to the subject matter contained herein, and supersede all
prior and contemporary discussions. Neither party will be bound by any
definition, condition, warranty or representation except as expressly set forth
in this Development Agreement or the GLA or as subsequently set forth in
writing signed by authorized representatives of each party.
    


                                       6
<PAGE>   8


   
IN WITNESS WHEREOF, Licensee and CGI have executed this Development Agreement
in duplicate by their respective authorized representatives.

CARNEGIE GROUP, INC.                                  LICENSEE

By:      /s/ BRUCE RUSSELL                   By:      /s/ ILLEGIBLE
         -----------------------                      -------------------------
Title:   EVP/COO                             Title:   VP-OPS, USW[    ]
         -----------------------                      -------------------------
Date:    6/18/97                             Date:    6/13/97
         -----------------------                      -------------------------

U S WEST Communications,                      U S WEST Business Resources, Inc.
Information Technologies                      Acting as Agent for:   LICENSEE
initials for approval: 
                       ======== 
                                        By:      /s/ MARIAN K. ROTHBUN
                                                 -----------------------------
                                        Title:   Contract Agent
                                                 -----------------------------
                                        Date:    6/13/97
                                                 -----------------------------
    


                                       7
<PAGE>   9


   
                                   EXHIBIT 1

                              PROJECT DESCRIPTION

For the purposes of this Development Agreement, the parties agree that the
Licensee shall be U S WEST [        ]. In all cases in this Development
Agreement and in the GLA as it relates to this Development Agreement, the word
"Licensee" shall refer exclusively to U S WEST [        ]. U S WEST [        ]
(Licensee) designates U S WEST Communications, Information Technologies, as its
Project Coordinator and to act as Licensee's principal interface with CGI under
this Development Agreement.  Licensee may change its Project Coordinator upon
written notice to CGI.

Reference Articles 1 through 3 of the attached [   ] Proposal submitted by 
CGI to Licensee, dated May 1997, for a complete project description of the 
[           ], including any Deliverable Performance Specifications. This
[   ] Proposal shall be included in its entirety as part of this Development
Agreement 23-002-97.

It is not intended by the parties that any Generic Research Technology be
developed under this project.

Carnegie Group will develop the [                ] Deliverables without the use
of any pre-existing CGI technology.
    


                                       8
<PAGE>   10


   
                                   EXHIBIT 2

                                 PROJECTED COST

COST OVERVIEW

The total cost of the [                 ] work net of discounts is estimated at
[       ] based on expected time and material expenses. Little to no travel is
anticipated for this project. Should travel be required, Licensee agrees to pay
CGI travel expenses for all pre-approved trips.

Estimated costs for the project are provided below. Note that the Alliance,
Volume and Facilities discounts are subtracted from the standard CGI time and
materials costs.
    

   
<TABLE>
<CAPTION>
ITEMIZATION OF COST ESTIMATE                                       AMOUNTS
- ------------------------------------------------------------------------------
<S>                                                                <C>      
Contract Engineering Costs (time and materials)                    [         ]
   [       ] Alliance Discount                                     [         ]
   [       ] Volume Discount                                       [         ]
   [       ] Facilities Discount                                   [         ]
- ------------------------------------------------------------------------------
Total Contract Engineering                                         [         ]
- ------------------------------------------------------------------------------
Travel Expenses                                                    0
- ------------------------------------------------------------------------------
      Total DA Estimate:                                           [         ]
- ------------------------------------------------------------------------------
</TABLE>
    

   
o   The [      ] Alliance Discount given is standard based on the terms of the 
    GLA.

o  [      ] of the [  ] Volume Discount given is standard based on the terms of
   the GLA. [      ] of the [  ] Volume Discount given is being extended in good
   faith based on the assumption that Licensee will continue the project after
   the initial August, 1997 Deliverable with the appropriate level of follow-on
   work for CGI in subsequent phases of the effort. This discount will not be
   rescinded if follow-on work is not received. Should Licensee terminate the
   engagement for convenience prior to completion of the project as set forth in
   this Development Agreement, CGI will have the option to recover from Licensee
   the value of the additional [  ] Volume Discount realized, based on CGI
   including such [  ] discount in project billings prior to such termination.

o  The [  ] Facilities Discount given above is also being extended by CGI on a
   non-standard and good faith basis, as all development work hereunder will be
   provided on CGI premises and facilities. Should Licensee terminate the
   engagement prior to completion of the project as set forth in this
   Development Agreement, CGI will have the option to recover any unbilled
   revenues from Licensee based on including the [  ] Facilities discount in
   project billings earned but not yet billed prior to such termination.
    


                                       9
<PAGE>   11


   
o  In accordance with Licensee project needs, CGI intends to purchase
   development licenses to Lotus Notes and the Domino Server for CGI's
   development staff. This cost will not be passed through to Licensee.

Estimated hours by skill category for the [                ] are as follows:
    

   
<TABLE>
<CAPTION>
           CATEGORY                Number of People      Total Estimated Hours
- ------------------------------------------------------------------------------
<S>                                        <C>                     <C>
Project Manager                            1                       [   ]
Principal Engineer/Analyst                 1                       [   ]
Sr. Engineer II                            1                       [   ]
Sr. Engineer I/Architect                   2                       [   ]
Engineer                                   2                       [   ]
Technical Writer                           1                       [   ]
- ------------------------------------------------------------------------------
          TOTAL PEOPLE / HOURS:            8                       [   ]
- ------------------------------------------------------------------------------
</TABLE>
    


   
The estimated costs stated herein are contingent upon the precedents,
dependencies, and assumptions set forth in this appropriate Assumptions section
of the [    ] Proposal dated May 1997 as submitted by CGI to Licensee.

Licensee may, at its discretion, terminate the engagement of Carnegie Group,
Inc. by providing written notice to the CGI Project Manager. If such an
eventuality occurs, all affected CGI resources working on this project under
this Development Agreement 23-002-97 will be given a ramp down period of [  ]
weeks to find other work. Upon completion of the [  ] week ramp down, Licensee
will be obligated to pay CGI for the time and materials expended in the project
up to and including the [  ] week ramp down.
    


                                       10
<PAGE>   12


   
                                   EXHIBIT 3

                                    SCHEDULE

The Schedule for the [   ] project is provided below. The Agreed Completion Date
is the scheduled date of the handoff of the [   ] by CGI to Licensee, August 19,
1997. Please refer to Article 4 of the attached [   ] Proposal submitted by CGI
to Licensee, dated May 1997, for the related Roles and Responsibilities, U S
WEST Dependencies and Assumptions.

SCHEDULE
    

   
<TABLE>
<CAPTION>
  ID      WBS                      Task Name                     Cal      Start      Finish       Predecessors
                                                                 Days
- --------------------------------------------------------------------------------------------------------------
<S>    <C>       <C>                                             <C>      <C>         <C>           <C>
  1    1         [                 ]                             110       4/28/97     10/1/97
  2    1.1       PROJECT MANAGEMENT                              100       4/28/97     9/17/97
- --------------------------------------------------------------------------------------------------------------
REQUIREMENTS AND ANALYSIS                                                             ESTIMATE:   [          ]
- --------------------------------------------------------------------------------------------------------------
  3    1.2       PROJECT ORGANIZATION                             25       4/28/97      6/2/97
  4    1.2.1     Preliminary Architecture Review                  5        4/28/97      5/2/97
  5    1.2.2     Confirm Scope & Approach                         10        5/5/97     5/16/97         4
  6    1.2.3     Finalize Standards                               10        5/5/97     5/16/97         4
  7    1.2.4     Create SPMP                                      10       5/19/97      6/2/97         6
  8    1.3       QUALITY ACTIVITIES                               50       5/19/97     7/29/97         5
  9    1.3.1     Develop Configuration                            5        5/19/97     5/23/97         6
                 Management Plan
  10   1.3.2     Document Configuration                           5        5/27/97      6/2/97         9
                 Management Plan
  11   1.3.3     Develop QA Plan                                  5         6/3/97      6/9/97         10
  12   1.3.4     Document QA Plan                                 5        6/10/97     6/16/97         11
  13   1.3.5     Develop Acceptance Test Criteria                 5        6/24/97     6/30/97     32,12FS+5d
                 (CGI & [ ])
  14   1.3.6     Document Acceptance Test Criteria                5         7/1/97      7/8/97         13
  15   1.3.7     Develop Detailed Test Plan                       5         7/9/97     7/15/97       28,14
  16   1.3.8     Document Detailed Test Plan                      5        7/16/97     7/22/97         15
  17   1.3.9     QA Review and Signoff                            5        7/23/97     7/29/97    10,12,14,16
  18   1.4       DEVELOPMENT                                      10       5/27/97      6/9/97         36
                 ENVIRONMENT PREP (CGI)
  19   1.4.1     Setup Development Hardware                       3        5/27/97     5/29/97
  20   1.4.2     Test Development Hardware                        2        5/30/97      6/2/97         19
  21   1.4.3     Install Development Software                     3         6/3/97      6/5/97         20
  22   1.4.4     Test Development Software                        2         6/6/97      6/9/97         21
</TABLE>
    


                                       11
<PAGE>   13


   
<TABLE>
<S>          <C>                                                  <C>     <C>         <C>           <C>
  23   1.4.5     Document Setup Procedures                        10       5/27/97      6/9/97        22FF
  24   1.4.6     Development Environment Support                  45       6/10/97     8/12/97         23
  25   1.5       ORIENTATION AND                                  5        6/17/97     6/23/97      5FS+20d
                 TRAINING
  26   1.5.1     Project Overview                                 1        6/17/97     6/17/97
  27   1.5.2     Third Party Software Training                    2        6/18/97     6/19/97       23,25
  28   1.5.3     Standards Training                               2        6/20/97     6/23/97        6,26
  29   1.6       USER REQUIREMENTS &                              20       5/19/97     6/16/97         5
                 ANALYSIS
  30   1.6.1     Define End User Use Cases                        10       5/19/97      6/2/97
  31   1.6.2     Define Administrative Use Cases                  10       5/19/97      6/2/97
  32   1.6.3     Define Data and Object Model                     5         6/3/97      6/9/97       29,30
  33   1.6.4     Document User Requirements &                     15       5/19/97      6/9/97        31FF
                 Analysis
  34   1.6.5     Requirements Review and Signoff                  5        6/10/97     6/16/97         32
  35   1.7       COMPLETE REQUIREMENTS                            0        6/16/97     6/16/97         33
- --------------------------------------------------------------------------------------------------------------
ARCHITECTURE AND DESIGN                                                                ESTIMATE:   [         ]
- --------------------------------------------------------------------------------------------------------------
  36   1.8       DEFINE APPLICATION                               20       5/19/97     6/16/97         5
                 ARCHITECTURE
  37   1.8.1     Tool Selection                                   5        5/19/97     5/23/97
  38   1.8.2     Define Tool Usage and                            5        5/27/97      6/2/97         36
                 Integration
  39   1.8.3     Define Processing Allocation                     5        5/27/97      6/2/97         36
  40   1.8.4     Arch for Performance and                         5        5/27/97      6/2/97         36
                 Volume
  41   1.8.5     Document Application Architecture                5         6/3/97      6/9/97         39
  42   1.8.6     Architecture Review and Signoff                  5        6/10/97     6/16/97         40
  43   1.9       Complete Architecture                            0        6/16/97     6/16/97         41
  44   1.10      KNOWLEDGE BASE                                   35       6/10/97     7/29/97         32
                 ACTIVITIES
  45   1.10.1    Preliminary Knowledge                            5        6/10/97     6/16/97
                 Acquisition
  46   1.10.2    KB Design                                        5        6/24/97     6/30/97      44FS+5d
  47   1.10.3    [          ] Knowledge Acquisition               5         7/1/97      7/8/97         45
  48   1.10.4    KB Population                                    5         7/9/97     7/15/97       46,53
  49   1.10.5    Document Knowledge Base                          5        7/16/97     7/22/97         47
  50   1.10.6    KB Review and Signoff                            5        7/23/97     7/29/97         48
  51   1.11      DESIGN USER INTERFACE                            35       5/19/97      7/8/97         5
  52   1.11.1    Prototype Screens                                5        5/19/97     5/23/97
  53   1.11.2    Preliminary Screen Review                        5        5/27/97      6/2/97         51
</TABLE>
    


                                       12
<PAGE>   14


   
<TABLE>
<S>              <C>                                              <C>      <C>         <C>         <C>
  54   1.11.3    Design Scripting                                 5         6/3/97      6/9/97         52
  55   1.11.4    Design Screens                                   5        6/10/97     6/16/97         53
  56   1.11.5    Design Dialogs                                   2         6/3/97      6/4/97         52
  57   1.11.6    Design Menus                                     3         6/5/97      6/9/97         55
  58   1.11.7    Document GUI Design                              5        6/24/97     6/30/97   54FS+5d,55,56
  59   1.11.8    GUI Design Review and Signoff                    5         7/1/97      7/8/97         57
  60   1.12      DESIGN PROGRAM UNITS                             20        6/3/97     6/30/97       29,30
  61   1.12.1    Design Monthly Calc                              5         6/3/97      6/9/97
  62   1.12.2    Design Comparison                                5         6/3/97      6/9/97
  63   1.12.3    Design Recommendation                            5         6/3/97      6/9/97
  64   1.12.4    Design On-line Help                              5         6/3/97      6/9/97
  65   1.12.5    Document Unit Design                             5        6/10/97     6/16/97    60,61,63,62
  66   1.12.6    Design Review and Sign Off                       5        6/24/97     6/30/97      64FS+5d
  67   1.13      COMPLETE DESIGN                                  0         7/8/97      7/8/97      45,50,59
- --------------------------------------------------------------------------------------------------------------
DEVELOPMENT                                                                              ESTIMATE:   [        ]
- --------------------------------------------------------------------------------------------------------------
  68   1.14      PREPARE USER                                     40       6/24/97     8/19/97
                 DOCUMENTATION
  69   1.14.1    Scope User Documentation                         5        6/24/97     6/30/97    64,40FS+10d
  70   1.14.2    Prepare Outlines                                 5         7/1/97      7/8/97         68
  71   1.14.3    Prepare User Guide                               5        7/30/97      8/5/97      69,75,76
  72   1.14.4    Prepare Administrator/Installation               5         8/6/97     8/12/97         70
                 Guide
  73   1.14.5    Prepare Training Material                        5         8/6/97     8/12/97         70
  74   1.14.6    Documentation Review & Signoff                   5        8/13/97     8/19/97      70,71,72
  75   1.15      DEVELOPMENT/PROGRAMMING                          25        7/1/97      8/5/97       23,24
  76   1.15.1    Develop User Interface                           15        7/9/97     7/29/97         50
  77   1.15.2    Develop Program Units                            15        7/1/97     7/22/97    45,28,64,35
  78   1.15.2.   Develop Monthly Calc                             15        7/1/97     7/22/97
       1
  79   1.15.2.   Develop Comparison                               15        7/1/97     7/22/97
       2
  80   1.15.2.   Develop Recommendation                           15        7/1/97     7/22/97
       2
  81   1.15.2.   Develop On-line Help                             15        7/1/97     7/22/97
       4
  82   1.15.3    Conduct Code Review                              1        7/30/97     7/30/97       75,76
  83   1.15.4    Unit Test                                        4        7/31/97      8/5/97         81
  84   1.16      COMPLETE                                         0         8/5/97      8/5/97         82
                 DEVELOPMENT/PROGRAM
                 MING
- --------------------------------------------------------------------------------------------------------------
TESTING                                                                                ESTIMATE:   [         ]
- --------------------------------------------------------------------------------------------------------------
</TABLE>
    


                                       13
<PAGE>   15

   
<TABLE>
<S>              <C>                                              <C>      <C>         <C>      <C>       
  85   1.17      CGI INTEGRATION TEST                             9         8/6/97     8/18/97      74,8,43
  86   1.17.1    Preliminary Integration Test                     5         8/6/97     8/12/97
  87   1.17.2    Integration Test and Rework                      4        8/13/97     8/18/97         85
  88   1.18      DEMO INTEGRATED SYSTEM                           1        8/19/97     8/19/97         86
  89   1.19      TEST ENVIRONMENT PREP                            25       6/24/97     7/29/97      35FS+5d
                 (USW)
  90   1.19.1    Setup/Install Test HW/SW                         15       6/24/97     7/15/97
  91   1.19.2    Test Test HW/SW                                  10       7/16/97     7/29/97         89
  92   1.20      Handoff [   ] to Licensee (agreed                0        8/19/97     8/19/97       88,87
                 completion date)
- --------------------------------------------------------------------------------------------------------------
SUPPORT                                                                               ESTIMATE:   [          ]
- --------------------------------------------------------------------------------------------------------------
  93   1.21      USW SYSTEM TEST                                  30       8/20/97     10/1/97       84,87
  94   1.21.1    Support System Test                              10       8/20/97      9/3/97
  95   1.21.2    Support NT Compatibility Test                    10        9/4/97     9/17/97         93
  96   1.21.3    Support USW ORL Test                             10       9/18/97     10/1/97         94
  97   1.22      Deploy [                 ]                       0        10/1/97     10/1/97         92
</TABLE>
    


                                       14
<PAGE>   16


   
                                   EXHIBIT 4

                                  DELIVERABLES

The following [   ] deliverables will be provided by CGI to Licensee. Reference
Article 4 of the [   ] Proposal attached for related information on the Roles 
and Responsibilities, U S WEST Dependencies and Assumptions associated with the
Deliverables.

A copy of each of the deliverables provided below will be provided directly to
Tom Butler of U S WEST IT's attention. The master copy will contain a letter to
be mutually signed by the parties acknowledging delivery, receipt, and
acceptance of the deliverables.

DELIVERABLES AT THE POINT OF HAND-OFF BY CGI PRIOR TO SYSTEM TESTING BY USW[ ]:

o  User Guide: This document contains detailed instructions of actions required
   by CSRs to effectively utilize all system functions, to be provided in paper
   form and as on-line help, to be provided in both software and hardcopy
   format.

o  Source Code: Multiple releases of the [   ] source code will be provided to
   Licensee. Releases include the initial development release, integration-
   tested software, system- tested software, and final production software.

o  Knowledge Base: The knowledge base contains the business rules defined by
   Licensee for inclusion in the [   ] application. The knowledge base content
   will be reviewed by USW[ ] prior to its formal acceptance.

o  Administrators Guide: providing instructions for System Administrators
   describing the installation, set-up and maintenance of the system, to be
   provided in both softcopy and hardcopy format.

With respect to the above final Deliverables, should CGI not receive the signed
letter or a written list of items which are not in common compliance with the
project specifications within twenty (20) business days after delivery, then
the Deliverables shall be deemed accepted.

DELIVERABLES TO BE PROVIDED THROUGHOUT THE COURSE OF THE PROJECT:

o  Software Project Management Plan (SPMP): The SPMP provides a project
   management guide for successful execution of the [   ] project. It documents
   such elements as project goals, points of contact, schedule, resources,
   risks, constraints, and assumptions. The SPMP ensures that all project
   elements are considered initially and managed to successful completion, to
   be provided in both softcopy and hardcopy format.

o  Architecture Document: This document describes the overall system
   architecture, which describes modular composition, high-level interfaces,
   hardware platform, and software platform, to be provided in both softcopy
   and hardcopy format.

o  Design Document: This document contains a detailed description of each [   ]
    


                                       15
<PAGE>   17


   
   application module and their respective interfaces, to be provided in both
   softcopy and hardcopy format.

o  Client and User Requirements Document: This document defines the set of
   requirements specified by the USW[ ] client representatives for
   functionality purposes and channel groups for usability purposes, to be
   provided in both softcopy and hardcopy format.

o  Status Reports: Weekly status reports will be developed by CGI which
   describes project status, progress, issues, and plans.

o  Training Materials: We will work with USW[ ] market units to determine what
   training materials, if any, need to be provided.
    


                                       16

<PAGE>   1
   
                                                                   Exhibit 10.02

Confidential treatment with respect to certain information in this Exhibit has
been requested of the Securities and Exchange Commission pursuant to Rule 24b-2
under the Securities Exchange Act of 1934, as amended. The bracketed portions
of this Exhibit have been omitted from material filed in accordance with Rule
24b-2 and have been filed separately with the Commission.
    


<PAGE>   2

   
                           LETTER AGREEMENT TO AMEND

                      DEVELOPMENT AGREEMENT NO. 37-001-97

                                      - -
                           AMENDMENT NO. 37-001-97-B

This Letter Agreement dated May 20, 1997 is in regard to Development Agreement
No. 37-001-97 dated January 24, 1997 as amended under Amendment No. 37-001-97-A
dated March 6, 1997 (together the "Development Agreement"), and constitutes an
amendment to portions of the Development Agreement and to one or more of the
Exhibits attached thereto, in accordance with Article 11 of the Development
Agreement.

Under this Amendment, CGI will complement the current Fetch & Stuff Phase 2
consulting services by providing additional CGI resources in support of Release
3 tasks, either previously considered potential but not requested by U S WEST
for Releases 1 and 2 of the Fetch & Stuff system or considered new tasks, as
mutually determined by the parties.

The tasks in support of Release 3 may include but not be limited to:

         o Addition of [ ] Messages and API
         o Dynamic Routing (API priorities, Oracle rule-driven)
         o New Routing Destinations (Interface/Interact with Call Handling)
         o Routing Administration Environment
         o [     ]
         o [     ]
         o Minimum Transaction Support
         o [     ] Interface for Call Handling
         o [     ]/TIRKS
         o Production Support
         o Warehousing Usage Counts (w/ Oracle Forms interface)
         o Packaging Support for New Engines, and
         o Ongoing Technology Transfer (Enhance Documentation, Training, etc.)

and such tasks will be incorporated into the existing schedule, statement of
work and deliverables, under U S WEST's direction.

Four (4) additional CGI team members will be included over seven (7) project
months, currently estimated from June 1, 1997 through December 31, 1997, and
there will be an increase in the involvement of the Principal Engineer. Such
resource related modifications will maintain the current level of effort on the
Fetch & Stuff product development effort, including the level of effort
originally
    


                                       1
<PAGE>   3


   
scoped by U S WEST for IMA, and will provide the additional services described
herein. Accordingly, this Amendment includes additional estimated funding in
the amount of [      ] to the work previously scoped in Development Agreement.

The Projected Cost and Payment for the Project in Article 5 of the Development
Agreement have been increased by [      ] to [      ].

Exhibit 2 - Estimated Cost is amended as attached.

This Amendment describes the expanded scope, in accordance with the current
intent of the parties, for which the Fetch & Stuff Phase 2 Development
Agreement (as amended) is being modified hereunder. It is understood by the
parties that the consulting services will continue to be provided by CGI under
the Development Agreement and this Amendment as subject to change in accordance
with U S WEST direction.

Except as expressly set forth in this Letter Agreement, the terms of the
Development Agreement and all signed amendments shall remain in full force and
effect.

IN WITNESS WHEREOF, Licensee and CGI have executed this Letter Agreement in
duplicate by their respective authorized representatives.

CARNEGIE GROUP, INC.                               LICENSEE

By:      /s/ BRUCE RUSSELL                By:      /s/ BARBARA IRWIN
         ----------------------                    -------------------------
Title:   EVP/COO                          Title:   Executive Director
         ----------------------                    -------------------------
Date:    6/28/97                          Date:    June 13, 1997
         ----------------------                    -------------------------

                                        U S WEST Business Resources, Inc.
                                        Acting as Agent for:   LICENSEE

                                        By:      __________________

                                        Title:   __________________

                                        Date:    __________________
    


                                       2
<PAGE>   4



   
                           EXHIBIT 2 - ESTIMATED COST

COST OVERVIEW

The total cost of the work net of discounts is estimated at [     ] based on
estimated time and material expenses, which represents an increase of [     ]
above the previous funding approved for Fetch & Stuff Phase 2 of [     ]. No
travel is anticipated for this project. Should travel be required, U S WEST
agrees to pay CGI travel expenses for all pre-approved trips.

Work will be provided on a time and materials basis. The cost estimate and
applicable discount breakouts being extended are as shown below. The [ ]
Alliance Discount has been extended pursuant to the GLA extension executed
between U S WEST and CGI in December, 1996. The [ ] Facilities Discount
(includes [ ] computer and [ ] building discount) is extended under the
assumption that all work will be performed at U S WEST facilities for this
project. CGI has extended the [ ] Volume Discount in recognition of the funding
level of this effort.
    

   
<TABLE>
<CAPTION>
              ITEMIZATION OF COSTS                                  AMOUNTS
- ----------------------------------------------------------------------------
<S>                                                                  <C>
CONTRACT ENGINEERING COSTS (TIME AND MATERIALS)                      [    ]

   LESS: [      ] ALLIANCE DISCOUNT                                  [    ]

   LESS: [      ] VOLUME DISCOUNT                                    [    ]

   LESS: [      ] FACILITIES DISCOUNT                                [    ]
- ----------------------------------------------------------------------------
TOTAL CONTRACT ENGINEERING                                           [    ]
- ----------------------------------------------------------------------------
TRAVEL EXPENSES                                                        0
- ----------------------------------------------------------------------------
      TOTAL AMENDED DA ESTIMATE:                                     [    ]
- ----------------------------------------------------------------------------
</TABLE>
    


                                       3
<PAGE>   5



   
Estimated hours by skill category are as follows:
    

   
<TABLE>
<CAPTION>
         CATEGORY                   CONTRIBUTION BY              TOTAL ESTIMATED HOURS
                                        CATEGORY
- --------------------------------------------------------------------------------------
<S>                                          <C>                        <C>  
Manager                                       .69                       [     ]
Principal Engineer                            .81                       [     ]
Sr. Engineer III                              .17                       [     ]
Sr. Engineer II                               2.68                      [     ]
Sr. Engineer I                                3.17                      [     ]
Engineer                                      1.72                      [     ]
Associate Engineer                            .76                       [     ]
- --------------------------------------------------------------------------------------
          TOTAL CONTRIBUTION / HOURS:        10.00                      [     ]
- --------------------------------------------------------------------------------------
</TABLE>
    


   
U S WEST may, at its discretion, close the project or the involvement of CGI
resources by providing a written notice to the CGI Program Manager. If such an
eventuality occurs, the respective resources will be given a ramp down period
of [ ] weeks to find other work. Upon completion of the [ ] week ramp down
period, U S WEST will be obligated to CGI for the time and materials expended
up to and including the [ ] week ramp down.
    

                                       4


<PAGE>   1
   
                                                               Exhibit 11.1


             STATEMENT REGARDING COMPUTATION OF PER SHARE EARNINGS

PRIMARY EARNINGS PER SHARE
    

   
<TABLE>
<CAPTION>
                                            Three months ended                         Six months ended
                                                 June 30,                                  June 30,
                                        1997                1996                  1997                 1996
                                        ------------------------                  -------------------------
<S>                                     <C>            <C>                       <C>             <C>    
Weighted Average Common and
  Common Equivalent Shares:

Weighted Average Common Stock
  Outstanding During the Period          6,296,648      6,178,789                  6,287,408      6,217,739

Weighted Average Common Equivalent:
  Shares                                   608,700      1,003,639                    642,634        987,929
                                        ----------     ----------                 ----------     ----------
                                         6,905,348      7,182,428                  6,930,042      7,205,668
                                        ----------     ----------                 ----------     ----------
Net Income                              $  521,509     $  120,823                 $  909,756     $  804,008
                                        ==========     ==========                 ==========     ==========

Net Income Per Common Share               $   0.08       $   0.02                   $   0.13       $   0.11
                                          ========       ========                   ========       ========
</TABLE>
    

   
FULLY DILUTED EARNINGS PER SHARE
    

   
<TABLE>
<CAPTION>
                                            Three months ended                         Six months ended
                                                 June 30,                                  June 30,
                                        1997                1996                  1997                 1996
                                        ------------------------                  -------------------------
<S>                                     <C>            <C>                       <C>             <C>    
Weighted Average Common and
  Common Equivalent Shares:

Weighted Average Common Stock
  Outstanding During the Period          6,296,648      6,178,789                  6,287,408      6,217,739

Weighted Average Common Equivalent:
  Shares                                   744,199      1,002,849                    750,885        987,306
                                        ----------     ----------                 ----------     ----------
                                         7,040,847      7,181,638                  7,038,293      7,205,045
                                        ----------     ----------                 ----------     ----------
Net Income                              $  521,509     $  120,823                 $  909,756     $  804,008
                                        ==========     ==========                 ==========     ==========

Net Income Per Common Share               $   0.07       $   0.02                   $   0.13       $   0.11
                                          ========       ========                   ========       ========
</TABLE>
    

<TABLE> <S> <C>

<ARTICLE> 5
<CIK> 0001001188
<NAME> CARNEGIE GROUP, INC.
       
<S>                             <C>
<PERIOD-TYPE>                   6-MOS
<FISCAL-YEAR-END>                          DEC-31-1997
<PERIOD-START>                             JAN-01-1997
<PERIOD-END>                               JUN-30-1997
<CASH>                                      14,819,458
<SECURITIES>                                         0
<RECEIVABLES>                                8,936,532
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                            26,423,019
<PP&E>                                       2,603,708
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                              30,438,785
<CURRENT-LIABILITIES>                        5,732,135
<BONDS>                                              0
                                0
                                          0
<COMMON>                                        65,638
<OTHER-SE>                                  24,641,012
<TOTAL-LIABILITY-AND-EQUITY>                30,438,785
<SALES>                                        723,439
<TOTAL-REVENUES>                            14,989,925
<CGS>                                        9,129,719
<TOTAL-COSTS>                                4,688,569
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                               7,053
<INCOME-PRETAX>                              1,510,058
<INCOME-TAX>                                   600,302
<INCOME-CONTINUING>                            909,756
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                   909,756
<EPS-PRIMARY>                                      .13
<EPS-DILUTED>                                        0
        

</TABLE>


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