METROPOLITAN FINANCIAL CORP /OH/
DEF 14A, 2000-03-28
SAVINGS INSTITUTION, FEDERALLY CHARTERED
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<PAGE>   1
                                  SCHEDULE 14A
                                 (RULE 14a-101)

                     INFORMATION REQUIRED IN PROXY STATEMENT

                            SCHEDULE 14A INFORMATION

                PROXY STATEMENT PURSUANT TO SECTION 14(a) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

        Filed by the Registrant [X]
        Filed by a Party other than the Registrant [ ]
        Check the appropriate box:
        [ ] Preliminary Proxy Statement
        [ ] Confidential, For Use of the Commission Only (as permitted by
            Rule 14a-6(e)(2))
        [X] Definitive Proxy Statement
        [ ] Definitive Additional Materials
        [ ] Soliciting Material Pursuant to Rule 14a-11(c) or Rule 14a-12

                          Metropolitan Financial Corp.
                          ----------------------------
                (Name of Registrant as Specified in Its Charter)


            --------------------------------------------------------
    (Name Of Person(s) Filing Proxy Statement, if Other Than the Registrant)

Payment of Filing Fee (Check the appropriate box):


        [X]  No fee required.
        [ ]  Fee computed on table below per Exchange Act Rules 14a-6(i)(1)
             and 0-11.

        (1)  Title of each class of securities to which transaction applies:
             ___________________________________________________________________
        (2)  Aggregate number of securities to which transaction
             applies:___________________________________________________________
        (3)  Per unit price or other underlying value of transaction computed
             pursuant to Exchange Act Rule 0-11 (set forth the amount on which
             the filing fee is calculated and state how it was determined):
             ___________________________________________________________________
        (4)  Proposed maximum aggregate value of transaction:___________________
        (5)  Total fee paid:____________________________________________________
        [ ]  Fee paid previously with preliminary materials.
        [ ]  Check box if any part of the fee is offset as provided by
             Exchange Act Rule 0-11(a)(2) and identify the filing for which
             the offsetting fee was paid previously. Identify the previous
             filing by registration statement number, or the form or schedule
             and the date of its filing.
        (1)  Amount previously paid:____________________________________________
        (2)  Form, Schedule or Registration Statement no.:______________________
        (3)  Filing Party:______________________________________________________
        (4)  Date Filed:________________________________________________________


<PAGE>   2
                                     [LOGO]
                          METROPOLITAN FINANCIAL CORP.
                             6001 Landerhaven Drive
                          Mayfield Heights, Ohio 44124

                                                                  March 27, 2000



Dear Shareholder:

        On behalf of the Board of Directors, I cordially invite you to attend
the 2000 Annual Meeting of Shareholders of Metropolitan Financial Corp., which
will be held at our executive offices, 6001 Landerhaven Drive, Mayfield Heights,
Ohio, at 9:00 a.m., local time, on Tuesday, April 25, 2000.

        All holders of record of shares of Common Stock of Metropolitan
Financial Corp. as of March 10, 2000, are entitled to notice of and to vote at
the 2000 Annual Meeting.

        As described in the accompanying Notice and Proxy Statement, you will be
asked to vote on four proposals: 1) election of four directors to serve for
three-year terms expiring in 2003; 2) approval of an amendment to the 1997
Metropolitan Financial Corp. Stock Option Plan; 3) approval of an amendment to
Metropolitan Financial Corp.'s Code of Regulations; and 4) ratification of the
appointment of independent auditors for 2000.

        The accompanying Notice and Proxy Statement and the Annual Report for
the year ended December 31, 1999, are being mailed to shareholders on or about
March 27, 2000.

        Your vote is very important, regardless of the number of shares you own.
I urge you to complete, sign, and date each proxy card you receive and return it
as soon as possible in the postage-paid envelope provided, even if you currently
plan to attend the 2000 Annual Meeting. This will not prevent you from voting in
person, but will assure that your vote is counted if you are unable to attend
the meeting. Thank you for your consideration of these matters and please vote
today.

                                           Sincerely,

                                           /s/ Robert M. Kaye
                                           ROBERT M. KAYE
                                           Chairman of the Board
<PAGE>   3
                                     [LOGO]
                          METROPOLITAN FINANCIAL CORP.
                             6001 Landerhaven Drive
                          Mayfield Heights, Ohio 44124



                    NOTICE OF ANNUAL MEETING OF SHAREHOLDERS

                                  TO BE HELD ON
                                 APRIL 25, 2000


        The Annual Meeting of Shareholders of Metropolitan Financial Corp. will
be held at 6001 Landerhaven Drive, Mayfield Heights, Ohio, on Tuesday, April 25,
2000, at 9:00 a.m., local time, for the following purposes:

        1.      To elect four directors to serve for three-year terms expiring
                in 2003.

        2.      To approve the First Amendment to the 1997 Metropolitan
                Financial Corp. Stock Option Plan increasing the number of
                shares that can be issued under that plan by 200,000.

        3.      To approve an amendment to the Metropolitan Financial Corp. Code
                of Regulations to provide that the annual meeting of
                shareholders will be held on the date each year as determined by
                the Board of Directors or, if not so determined, then on the
                fourth Tuesday of April.

        4.      To ratify the appointment of Crowe, Chizek and Company LLP as
                Metropolitan Financial Corp.'s independent auditors for the
                fiscal year ending December 31, 2000.

        5.      To transact such other business as may properly come before the
                2000 Annual Meeting or any postponement or adjournment thereof.

        The Board of Directors has selected March 10, 2000, as the record date
for the Annual Meeting. Only those shareholders of record at the close of
business on that date will be entitled to notice of and to vote at the 2000
Annual Meeting or any postponement or adjournment thereof.

                             YOUR VOTE IS IMPORTANT
     PLEASE SIGN, DATE AND RETURN YOUR PROXY CARD IN THE ENCLOSED ENVELOPE.

                                         By Order of the Board of Directors


                                         /s/ Malvin E. Bank
                                         MALVIN E. BANK
                                         Secretary

March 27, 2000
<PAGE>   4
                                TABLE OF CONTENTS

<TABLE>
<S>                                                                                                 <C>
VOTING INFORMATION FOR THE ANNUAL MEETING........................................................    1

PROPOSAL I      ELECTION OF DIRECTORS ...........................................................    2
                Nominees for Terms that Expire at the 2003 Annual Meeting........................    2
                Continuing Directors.............................................................    3
                BOARD'S RECOMMENDATION...........................................................    4
                Board Information................................................................    4
                Compensation Committee Interlocks and Insider Participation......................    5
                Certain Transactions.............................................................    5
                Compensation Committee Report on Executive Compensation..........................    6
                Performance Graph................................................................    8
                Executive Compensation and Other Information ....................................   10
                Summary Compensation Table.......................................................   10
                Option / SAR Grants in Last Fiscal Year Table....................................   11
                Employment Agreement.............................................................   11
                Section 16(a) Beneficial Ownership Reporting Compliance..........................   12
                Metropolitan Share Ownership.....................................................   12
                Certain Beneficial Owners........................................................   13
                Change in Control................................................................   13

PROPOSAL II     APPROVAL OF THE FIRST AMENDMENT TO THE 1997 METROPOLITAN
                FINANCIAL CORP. STOCK OPTION PLAN................................................   13
                Summary..........................................................................   13
                Number of Shares Authorized......................................................   14
                Types of Options.................................................................   14
                New Plan Benefits Table..........................................................   15
                Participants.....................................................................   15
                Option Terms.....................................................................   15
                Amendment and Term of the Option Plan............................................   16
                Federal Income Tax Consequences of Options.......................................   17
                BOARD'S RECOMMENDATION...........................................................   18

PROPOSAL III    ADOPTION OF AMENDED ARTICLE I, SECTION 2, OF THE REGULATIONS
                OF METROPOLITAN FINANCIAL CORP. .................................................   18
                Annual Meeting Date .............................................................   18
                BOARD'S RECOMMENDATION ..........................................................   18

PROPOSAL IV     RATIFICATION OF APPOINTMENT OF INDEPENDENT AUDITORS..............................   19
                BOARD'S RECOMMENDATION...........................................................   19

GENERAL         2001 Shareholder Proposals ......................................................   19
                Voting Procedures ...............................................................   19
                General Information .............................................................   19
                Voting Your Proxy Card...........................................................   20
                Revoking Your Proxy..............................................................   20

EXHIBIT "A"     First Amendment to the Metropolitan Financial Corp. 1997 Stock Option Plan ......   21

EXHIBIT "B"     Text of Proposed Amendment to Article I, Section 2 of Metropolitan Financial
                Corp.'s Amended and Restated Code of Regulations ................................   22
</TABLE>


                                        i
<PAGE>   5
                                     [LOGO]
                          METROPOLITAN FINANCIAL CORP.
                             6001 Landerhaven Drive
                          Mayfield Heights, Ohio 44124

                                 PROXY STATEMENT

                    VOTING INFORMATION FOR THE ANNUAL MEETING

       ANNUAL MEETING  April 25, 2000                Corporate Headquarters
           DATE, TIME  9:00 a.m., EDT,               6001 Landerhaven Drive
           AND PLACE:  and at any postponement       Mayfield Heights, OH  44124
                       or adjournment thereof

         RECORD DATE:  The close of business on March 10, 2000.  If you were a
                       shareholder at that time, you may vote at the meeting.
                       Each share is entitled to one vote.  You may not cumulate
                       votes.  On the record date, we had 8,072,777 shares of
                       our common stock outstanding.

           PROPOSALS:  1.    To elect four directors to serve for three-year
                             terms expiring in 2003;

                       2.    To approve an amendment to increase, by 200,000,
                             the number of shares that can be issued under the
                             1997 Metropolitan Financial Corp. Stock Option
                             Plan;

                       3.    To approve an amendment to our Code of Regulations
                             to provide that the annual meeting will be held
                             each year on the date determined by the Board of
                             Directors or, if not determined, then on the fourth
                             Tuesday of April;

                       4.    To ratify the selection of Crowe, Chizek and
                             Company LLP as our independent auditors for the
                             fiscal year ending December 31, 2000; and

                       5.    To transact any other proper business.

             PROXIES:  The proxy card authorizes Robert M. Kaye, Kenneth T.
                       Koehler and Malvin E. Bank, and each of them, with full
                       power of substitution, as proxies to vote at the annual
                       meeting as you designate on the proxy card. Unless you
                       tell us on the proxy card to vote differently, we will
                       vote signed returned proxies "For" the Board's nominees
                       and "For" each of proposals 2, 3 and 4. The Board or
                       proxy holders will use their discretion on other matters.
                       If a nominee cannot or will not serve as a director, the
                       Board or proxy holders will vote for a person whom they
                       believe will act in the best interests of Metropolitan.

PROXIES SOLICITED BY:  The Board of Directors

        MAILING DATE:  Approximately March 27, 2000

 REVOKING YOUR PROXY:  You may revoke your proxy before it is voted at the 2000
                       Annual Meeting by following the procedures listed on page
                       20 under "Voting Procedures/Revoking Your Proxy."

                             YOUR VOTE IS IMPORTANT
     Please sign, date and return your Proxy Card in the enclosed envelope.


                                       1
<PAGE>   6
                                   PROPOSAL I

                              ELECTION OF DIRECTORS

   BOARD STRUCTURE:  The Board has 11 directors.  The directors are divided into
                     three classes.  At each annual meeting, the term of one
                     class expires.  Directors in each class serve for
                     three-year terms.  Each director of Metropolitan Financial
                     Corp. ("Metropolitan") also serves as a director of its
                     largest subsidiary, Metropolitan Bank and Trust Company
                     ("Bank").

    BOARD NOMINEES:  Each of the Board's nominees for terms expiring in 2003
                     currently serves as a director.  Each nominee has agreed to
                     serve if elected.

NOMINEES FOR TERMS THAT EXPIRE AT THE 2003 ANNUAL MEETING:

            LOIS K.  Ms. Goodman has served as a Director of Metropolitan and
            GOODMAN  the Bank since 1994.  Since 1990, she has been President of
                     the Work & Family Consulting Group, Inc., a consulting
Director Since 1994  service for employers on managing working families.  Ms.
                     Goodman is also a member of the Board of Trustees for the
                     Cleveland Opera, the Jewish Community Federation, Starting
                     Point, Eldred Theater and The Montefiore Home (including
                     serving as its immediate Past President). Age 66.

      MARGUERITE B.  Ms. Humphrey has served as a Director of Metropolitan and
           HUMPHREY  the Bank since 1994.  Ms. Humphrey developed and
                     implemented workshops for trustee education for the
Director Since 1994  Cultural Arts Trustee Forum at the Cleveland Mandel Center
                     from 1992 to 1995. She is a trustee for the American
                     Symphony Orchestra League, the Cleveland Institute of
                     Music, the Musical Arts Association, Rainbow Babies and
                     Children's Hospital and the Cleveland Zoological Society.
                     Age 58.

         KENNETH T.  Mr. Koehler joined Metropolitan in January 1999 as
            KOEHLER  Executive Vice President.  He has served as President and
                     Chief Operating Officer since October 1999.  Prior to that,
Director Since 1999  Mr. Koehler served as President and Chief Executive Officer
                     of United Heritage Bank, Edison, NJ, a de-novo $40 million
                     community bank, from February 1998 to January 1999, where
                     he was responsible for all areas of operations.  From 1994
                     to February 1998, Mr. Koehler served as President of Golden
                     City Commercial Bank, New York, NY, an $80 million
                     community bank, where he was responsible for all areas of
                     operations.  Mr. Koehler's previous experience also
                     includes serving as President and Chief Executive Officer
                     of Dollar Dry Dock Bank, a $5 billion financial institution
                     headquartered in White Plains, NY, and as Executive Vice
                     President, RI Hospital Trust National Bank, a $4.0 billion
                     subsidiary of Bank of Boston, Providence, RI.  He has also
                     served as a director of Cumberland Farms/Gulf Oil Company
                     and as a trustee of Providence Performing Arts Association
                     and Catholic Charities Annual Appeal, Diocese of RI.
                     Age 54.

         ALFONSE M.  Mr. Mattia has served as a consultant to the Bank since
             MATTIA  1987 and as a Director of Metropolitan and the Bank since
                     1996.  Mr. Mattia is a CPA and a founding partner of Amper,
Director Since 1996  Politziner & Mattia, a New Jersey-based accounting and
                     consulting firm.  Mr. Mattia serves as Co-Chairman of the
                     Rutgers University Family Business Forum and is a member of
                     "The Group of 100," a national group formed by the AICPA to
                     protect the public interest and position the accounting
                     profession for the future. Age 58.


                                       2
<PAGE>   7
CONTINUING DIRECTORS

DIRECTORS WHOSE TERMS EXPIRE AT THE 2001 ANNUAL MEETING

          ROBERT R.  Mr. Broadbent has served as a Director of Metropolitan and
          BROADBENT  the Bank since 1992.  From 1984  to 1989, Mr. Broadbent
                     served as Chairman and Chief Executive Officer of The
Director Since 1992  Higbee Company, a Cleveland-based clothing and housewares
                     retailer.  Mr. Broadbent served as the Chairman of the Rock
                     and Roll Hall of Fame Museum, Inc. until May 1994 and is
                     now on the advisory board.  Mr. Broadbent also serves as a
                     director of PICO Holdings, Inc., as well as a trustee of
                     the Murphy Foundation.  Age 78.

        MARJORIE M.  Ms. Carlson has served as a Director of Metropolitan and
           CARLSON   the Bank since 1994.  She is the retired Director of
                     Development for The Cleveland Foundation.  Ms. Carlson is a
Director Since 1994  member of the Board of Trustees of the College of Wooster,
                     the Musical Arts Association, Playhouse Square Foundation,
                     The Gund Foundation and Exuma Foundation. Age 59.

           JAMES A.  Mr. Karman has served as a Director of Metropolitan and the
             KARMAN  Bank since 1992.  Mr. Karman has been affiliated with RPM,
                     Inc., a manufacturer of protective coatings, sealants and
Director Since 1992  specialty chemicals, since 1963.  In 1978 he became
                     President and in 1999 was elected Vice Chairman of RPM,
                     Inc.  Mr. Karman serves as a member of the Board of
                     Directors of RPM, Inc., A. Schulman, Inc. and Shiloh
                     Industries, Inc.  In addition, Mr. Karman serves as a
                     member of the Board of Trustees of the Boys & Girls Club of
                     Cleveland, Boys Hope and The Western Reserve Historical
                     Society, and is a member of the Corporate Council and
                     Finance Committee of the Cleveland Museum of Art.  Age 62.

           RALPH D.  Mr. Ketchum has served as a Director of Metropolitan and
            KETCHUM  the Bank since 1991.  Since 1987, Mr. Ketchum has been
                     President of RDK Capital Inc., a general partner in a
Director Since 1991  partnership formed for the purposes of acquiring and
                     managing companies serving the aircraft industry. Before
                     joining RDK Capital Inc., he was a Senior Vice President
                     and Group Executive for the General Electric Company,
                     Lighting Group.  Mr. Ketchum is also a member of the Board
                     of Directors of Lithium Technologies, Inc.  Age 74.

DIRECTORS WHOSE TERMS EXPIRE AT THE 2002 ANNUAL MEETING

          MALVIN E.  Mr. Bank has served as a Director and as Secretary of
               BANK  Metropolitan and as Secretary of the Bank since 1991 Mr.
                     Bank also serves as Assistant Treasurer of Metropolitan.
Director since 1991  Mr. Bank is General Counsel of The Cleveland Foundation.
                     Previously, Mr. Bank was a senior partner with the
                     Cleveland law firm of Thompson Hine & Flory LLP for more
                     than five years. Mr. Bank also serves as a director of
                     Oglebay Norton Company and as a trustee of Case Western
                     Reserve University, The Holden Arboretum, Chagrin River
                     Land Conservancy, Cleveland Center for Research in Child
                     Development, Hanna Perkins School, and numerous other civic
                     and charitable organizations and foundations. Age 69.


                                       3
<PAGE>   8
          ROBERT M.  Mr. Kaye has served as Chairman and Chief Executive Officer
               KAYE  of Metropolitan and the Bank since 1987.  He has also
                     served as President of Planned Residential Communities,
Director since 1987  Inc. since 1960.  Planned Residential Communities, Inc. is
                     actively engaged in every aspect of multifamily housing
                     from new construction and rehabilitation to acquisition and
                     management. Mr. Kaye serves as a member of the Board of
                     Directors of Community Bank of New Jersey. He has also been
                     a member of the Corporate Council of the Cleveland Museum
                     of Art since its inception in 1993 and has been a member of
                     the Board of Trustees of the College of New Jersey since
                     1980 and of The Peddie School since 1988. Age 63.

           DAVID P.  Mr. Miller has served as a Director of Metropolitan and the
             MILLER  Bank since 1992. Mr. Miller also serves as Treasurer and
                     Assistant Secretary of Metropolitan.  Since 1986, Mr.
Director Since 1992  Miller has been the Chairman and Chief Executive Officer of
                     Columbia National Group, Inc., a Cleveland-based scrap and
                     waste materials wholesaler and steel manufacturer. He is
                     currently commissioner of the Ohio Lottery. Age 67.

            BOARD'S  THE BOARD UNANIMOUSLY RECOMMENDS ELECTION OF THE ABOVE
     RECOMMENDATION  NOMINEES FOR DIRECTORS WHOSE TERMS EXPIRE AT THE 2003
                     ANNUAL MEETING.

BOARD INFORMATION

              BOARD  In 1999, the Metropolitan Board held four regular
           MEETINGS  quarterly meetings. Each director attended at least 75% of
                     his or her Metropolitan Board and committee meetings.

                     Each Metropolitan director also serves as a director of the
                     Bank. The Bank's Board held 12 regular monthly and two
                     special meetings in 1999. The Bank's Board has also
                     established several committees, including an Audit
                     Committee and a Compensation and Organization Committee.
                     Each director attended at least 75% of his or her Bank
                     Board and committee meetings.

              BOARD  The Audit Committee recommends appointment of
         COMMITTEES  Metropolitan's independent auditors.  It also receives and
                     approves reports and plans, accounting policies and
                     financial statements. The committee oversees Metropolitan's
                     internal audit function and reviews our internal control
                     and audit systems with management and the independent
                     auditors. The Audit Committee held four meetings in 1999.
                     Members: Messrs. Miller (Chair), Bank, Broadbent, Karman,
                     Mattia and Ms. Humphrey.

                     The Compensation and Organization Committee reviews and
                     recommends compensation with respect to Metropolitan's
                     Chairman of the Board and its President and, commencing in
                     2000, also the Bank's Executive Vice Presidents. The
                     committee held seven meetings during 1999. Members: Messrs.
                     Ketchum (Chair), Bank, Karman and Kaye.

                     The Board does not have a standing Nominating Committee.
                     The entire Board performs that function.

                     The required procedures to be nominated as a director are
                     found in Metropolitan's Amended and Restated Code of
                     Regulations (the "Regulations"). Only those persons
                     nominated according to the Regulations are eligible to be
                     elected. All nominations must be in writing and given to
                     our Corporate Secretary between 60 and 90 days before the
                     annual shareholders meeting. However, if we give less than
                     75 days prior notice (either to our shareholders or by
                     public disclosure) of the annual shareholders


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<PAGE>   9
                     meeting, then you have 15 days from the date we gave the
                     prior notice to make your nomination. The prior notice is
                     given when mailed.

                     All nominations must include the following information
                     about the proposed nominee: the nominee's (a) name, age,
                     business, and residence address; (b) principal occupation
                     or employment for the last five years; (c) beneficial
                     ownership, by class and number, of Metropolitan common
                     shares and other Metropolitan securities; (d) other
                     positions held as a director, officer, partner, employee or
                     controlling shareholder of any corporation or other
                     business entity; (e) prior position as a director, officer
                     or employee of a depository institution or any company
                     controlling a depository institution, if any; (f) certain
                     information which would be required to be disclosed in a
                     proxy statement; and (g) written consent to serve if
                     nominated or elected. The nomination must also contain
                     information about the shareholder making the nomination,
                     including: (a) the shareholder's name and record address;
                     (b) a statement that the shareholder is a record holder
                     entitled to vote at the annual meeting; (c) a description
                     of any arrangement or understandings between the
                     shareholder and the nominee and any other person(s) must be
                     described (including naming such person(s)); and (d) the
                     shareholder's beneficial ownership, by class and number of
                     shares, of Metropolitan common shares.

              BOARD  Directors of the Bank who are neither employees of
       COMPENSATION  Metropolitan nor of the Bank receive a monthly retainer of
                     $1,000, plus a $500 attendance fee for each Bank Board
                     meeting attended. Effective January 2000, the Chairman of
                     the Bank's Executive Committee received, in addition to the
                     fees noted above, a monthly retainer of $4,167. This amount
                     was increased to $9,167 per month in March 2000. Otherwise,
                     directors receive no fees or other retainers for serving on
                     Metropolitan's Board, or on any of the Board committees of
                     Metropolitan or the Bank.

COMPENSATION COMMITTEE INTERLOCKS
AND INSIDER PARTICIPATION

            PLANNED  Planned Residential Communities, Inc. ("PRC") provides
        RESIDENTIAL  Metropolitan with consulting services on employee benefits
        COMMUNITIES  and multifamily property matters for an annual retainer of
                     $96,000. Mr. Kaye, Chairman of the Board, is the sole
                     shareholder of PRC.

      THOMPSON HINE  The law firm of Thompson Hine & Flory LLP provided legal
        & FLORY LLP  services to Metropolitan in 1999 at costs negotiated in
                     arms-length transactions. Malvin E. Bank was a partner in
                     that firm during 1999.

              OTHER  Mr. Kaye exercised an option to purchase an insurance
       TRANSACTIONS  policy owned by Metropolitan on his life ("Policy") in
                     which Metropolitan was the cash beneficiary. The option to
                     purchase was part of the transaction in which the insurance
                     policy was originally acquired by Metropolitan. Mr. Kaye
                     paid Metropolitan $442,782, which was $25,082 more than the
                     cash surrender value of the Policy. After the sale, Mr.
                     Kaye received shares of stock of the insurer as part of the
                     process of converting its organizational structure from a
                     mutual to a stock company.

CERTAIN TRANSACTIONS

  AMPER, POLITZINER  The accounting firm of Amper, Politziner & Mattia provided
           & MATTIA  tax services to Metropolitan in 1999 and during the current
                     year at costs negotiated in arms-length transactions.
                     Alfonse M. Mattia is a partner in that firm.


                                       5
<PAGE>   10
            BANKING  The Bank has had banking transactions, including loans,
       TRANSACTIONS  with Metropolitan's and the Bank's directors, officers,
                     shareholders and associates, and expects these transactions
                     to continue into the future. The transactions are in the
                     ordinary course of the business of the Bank and are on
                     substantially the same terms, including interest rates and
                     collateral on loans, prevailing at the time for comparable
                     transactions with other persons. The transactions do not
                     involve more than the normal risk of collectability or
                     present other terms unfavorable to the Bank.

                          COMPENSATION COMMITTEE REPORT
                            ON EXECUTIVE COMPENSATION

                THE  The Compensation and Organization Committee (the
          COMMITTEE  "Committee") of the Bank's Board of Directors reviews all
                     issues pertaining to the compensation of the Bank's Chief
                     Executive Officer and President and, commencing in 2000,
                     the Bank's Executive Vice Presidents. The Committee submits
                     its recommendations concerning compensation to the full
                     Board of Directors of the Bank for approval.

            OVERALL  The overriding objectives of the Committee are to motivate
         OBJECTIVES  employees to accomplish goals desired by Metropolitan and
                     the Bank. Those goals include:

                            -      Rewarding performance that increases the
                                   value of your stock.

                            -      Attracting, retaining and motivating
                                   executives and key employees with competitive
                                   compensation opportunities.

                            -      Balancing short-term and long-term strategic
                                   goals.

                            -      Addressing the concerns of shareholders,
                                   employees, the financial community and the
                                   general public.

        COMPETITIVE  As an overall evaluation tool used in setting the
             MARKET  compensation for the Chief Executive Officer and President,
             REVIEW  the Committee reviews a bank compensation survey prepared
                     annually by the accounting firm of Crowe, Chizek and
                     Company LLP. By studying this report, the Committee is able
                     to review compensation levels and structures for banks with
                     characteristics similar to the Bank. The Committee gives
                     particular weight to banks with similar geographic location
                     and similar asset size. The companies listed in the
                     selected peer group used in developing the following
                     performance graph include companies included in the bank
                     compensation survey prepared by Crowe, Chizek and Company
                     LLP.

 BANK'S PERFORMANCE  The base salary and bonus of the Chief Executive Officer
            AFFECTS  and President (and, commencing in 2000, the Executive Vice
          EXECUTIVE  Presidents) are reviewed annually. In making its
       COMPENSATION  determinations concerning salary and bonuses, the Committee
                     evaluates the executive's level of responsibility and
                     performance. In the past, the Committee has also taken the
                     performance of the Bank into account by measuring the
                     Bank's financial performance for the previous year in light
                     of the internal projections and forecasts prepared by
                     management for the period.

           MR. KAYE  Before 1996, Mr. Kaye received only base salary. His salary
                     has traditionally been set by the Committee at a level
                     competitive with salaries of chief executive officers of
                     banks of similar geographic location and asset size. Mr.
                     Kaye's base salary for 1999 was $461,330. This increase in
                     salary from 1998 was based in part on Mr. Kaye's leadership
                     in growing the Bank to over $1.6 billion in assets, his
                     business planning and entrepreneurial skills, his vision,
                     judgment and


                                       6
<PAGE>   11
                     leadership as well as his attention to detail. The
                     Committee also recognized the performance of Mr. Kaye in
                     continuing to attract several new key officers and retain
                     outstanding present officers, and his overall management of
                     those officers.

        MR. KOEHLER  Mr. Koehler joined the Bank as its Executive Vice President
                     in January 1999, and was promoted to President and Chief
                     Operating Officer of Metropolitan and the Bank in October
                     of that year. Upon Mr. Koehler's promotion to President and
                     Chief Operating Officer, the Bank's Board, upon the
                     recommendation of the Committee, raised his annual salary
                     to $260,000 in recognition of the additional
                     responsibilities he had assumed and his superior
                     performance as Executive Vice President for the Bank. The
                     Committee also determined that Mr. Koehler was entitled to
                     a bonus of $60,000 for his efforts during 1999. Although
                     Mr. Koehler's bonus is also based in part on a
                     recommendation by Mr. Kaye, the determination of the bonus
                     amount is completely within the discretion of the
                     Committee.

          MR. LODGE  Before becoming Vice Chairman of the Bank's Board of
                     Directors in October 1999, Mr. Lodge was President of
                     Metropolitan and the Bank. As President, Mr. Lodge's salary
                     was based in part upon the recommendation of Mr. Kaye and
                     was set by the Committee at a level competitive with
                     salaries of chief operating officers of banks similar in
                     geographic location and asset size. Determination of Mr.
                     Lodge's bonus, if any, although based in part on the
                     recommendation of Mr. Kaye, was entirely within the
                     discretion of the Committee. During 1999, Mr. Lodge
                     received a base salary of $320,000 and did not receive a
                     bonus. Mr. Lodge's compensation as Vice Chairman of the
                     Bank's Board of Directors was fixed at $320,000 per year
                     with no eligibility for a bonus pursuant to an October 1999
                     employment agreement (the "October Agreement"). The October
                     Agreement provided that Mr. Lodge would serve as Vice
                     Chairman of the Bank's Board of Directors through June 30,
                     2001 and for the continuation of medical insurance coverage
                     to Mr. Lodge, subject to certain provisos, through age 65.
                     The October Agreement was later modified as discussed later
                     in the proxy statement under the caption "Employment
                     Agreement."

              OTHER  During 1999, the salary portion of compensation earned by
              NAMED  the other named executive officers was determined by the
          EXECUTIVE  President, after consultation with the Chief Executive
           OFFICERS  Officer. Commencing in 2000, the Committee will determine
                     the salary portion of the compensation of the Executive
                     Vice Presidents, after consultation with the Chief
                     Executive Officer and the President. The other named
                     executive officers' salaries are set at a level competitive
                     with the salaries of officers fulfilling the same
                     responsibilities for banks of similar geographic location
                     and asset size. In addition to salary, Mr. Patrick W.
                     Bevack earned his bonus in 1999 pursuant to the Mortgage
                     Banking Incentive Plan. Business generation and profits
                     earned for the Bank primarily determine bonuses earned
                     under Mr. Bevack's program. By the end of 1999, the
                     Mortgage Banking Incentive Program was held in abeyance and
                     has not been replaced with a successor program. The
                     Committee, after consulting with the Chief Executive
                     Officer, did not award a bonus to Mr. Lloyd W. W. Bell, Jr.
                     for 1999.

              STOCK  The Committee believes that the Chief Executive Officer,
             OPTION  the other executive officers and certain other officers and
         INCENTIVES  key employees of Metropolitan and the Bank will be
                     motivated, and their financial interests will be more
                     closely aligned with those of Metropolitan's shareholders,
                     with an award of stock options. A


                                       7
<PAGE>   12
                     committee, consisting entirely of directors of the
                     Committee and one other director who qualifies as both an
                     outside director as defined by Section 162m of the Internal
                     Revenue Code and a non-employee director as defined by Rule
                     16b-3 of the Securities Exchange Act of 1934, determines
                     Metropolitan's stock option policies and makes a
                     recommendation to the entire Board. The Board then
                     determines the actual grants of options. Towards that end,
                     on August 24, 1999, Metropolitan's Board of Directors
                     approved the First Amendment to the 1997 Metropolitan
                     Financial Corp. Stock Option Plan ("First Amendment") to
                     increase, by 200,000, the number of shares that can be
                     granted under the 1997 Metropolitan Financial Corp. Stock
                     Option Plan ("Plan"), and further directed that the First
                     Amendment be put before Metropolitan's shareholders for
                     approval at the 2000 Annual Meeting of Shareholders. Actual
                     grants were made in January 1999 pursuant to the terms of
                     the Plan, and additional grants were made in November 1999
                     (contingent upon approval of the First Amendment by
                     Shareholders). All grants are based on the grantee's
                     historical and/or anticipated contributions to the
                     long-term financial and operational results of
                     Metropolitan. The aggregate number of shares underlying the
                     options, option price, and vesting terms may vary based on
                     the Committee's judgment as to the best form of long-term
                     motivation under the particular circumstances.

                                                    THE COMPENSATION AND
                                                    ORGANIZATION
                                                    COMMITTEE

                                                    Ralph D. Ketchum, Chair
                                                    Malvin E. Bank
                                                    James A. Karman
                                                    Robert M. Kaye

                                PERFORMANCE GRAPH

                HOW  The chart on the following page compares Metropolitan's
     METROPOLITAN'S  common shares with (a) the Nasdaq Market Index and (b) a
        SHARES HAVE  selected peer group published by Media General Financial
          PERFORMED  Services, Richmond, Virginia ("MG Peer Group"), which
            AGAINST  includes 339 publicly held savings and loan associations
     THE MARKET AND  located in the United States. The chart assumes an
          ITS PEERS  investment of $100 on October 29, 1996, the day on which
                     Metropolitan's common shares became publicly held, in the
                     common shares of Metropolitan, the Nasdaq Market Index and
                     the stocks in the selected peer group. The overall
                     performance assumes dividend reinvestment throughout the
                     period.


                                       8
<PAGE>   13
                         COMPARE CUMULATIVE TOTAL RETURN
                       AMONG METROPOLITAN FINANCIAL CORP.,
                     NASDAQ MARKET INDEX AND MG GROUP INDEX




<TABLE>
<CAPTION>
  Measurement Period         Metropolitan        MG Peer        NASDAQ Market
(Fiscal Year Covered)          Financial          Group             Index
<S>                          <C>                 <C>            <C>
       10/29/96                 100.00           100.00            100.00
       12/31/96                 103.23           106.20            105.97
       12/31/97                 290.91           178.56            129.63
       12/31/98                 216.79           156.53            182.83
       12/31/99                 92.91            125.83            322.47
</TABLE>


                     ASSUMES $100 INVESTED ON OCT. 29, 1996
                          ASSUMES DIVIDEND REINVESTED
                        FISCAL YEAR ENDING DEC. 31, 1999




                                       9
<PAGE>   14
                  EXECUTIVE COMPENSATION AND OTHER INFORMATION

EXECUTIVE COMPENSATION

         SUMMARY OF  The following table sets forth certain information with
       COMPENSATION  respect to compensation provided by Metropolitan and its
                     subsidiaries during the years ended December 31, 1999, 1998
                     and 1997, to its chief executive officer and Metropolitan's
                     other executive officers whose annual salary and bonus
                     exceed $100,000.

                           SUMMARY COMPENSATION TABLE

<TABLE>
<CAPTION>
                        FISCAL YEAR
     NAME AND              ENDED                                   ALL OTHER
PRINCIPAL POSITION      DECEMBER 31    SALARY      BONUS       COMPENSATION (5)
- ------------------      -----------   --------   -----------   ----------------
<S>                     <C>           <C>        <C>           <C>
Robert M. Kaye            1999        $461,330      --              $ 6,368
Chairman of the           1998         394,465    75,000 (3)          6,043
Board and Chief           1997         351,000    75,000 (3)          5,648
Executive Officer

David G. Lodge*           1999         320,531      --                5,924
Vice Chairman             1998         269,696    75,000 (3)          5,713
of the Bank's             1997         242,654    75,000 (3)          5,370
Board of Directors

Kenneth T. Koehler        1999 (1)     219,917    60,000 (3)         41,318
President, Chief          1998            --        --                 --
Operating Officer and     1997            --        --                 --
Assistant Secretary

Patrick W. Bevack         1999         142,766   314,060              5,412
Executive Vice            1998         142,525   277,185              5,378
President of the Bank     1997         146,042    39,553 (4)          5,128

Lloyd W. W. Bell, Jr.     1999         150,497      --                4,165
Senior Vice President     1998         125,654   139,871              4,129
and Chief Lending         1997 (2)      23,077      --                  317
Officer of the Bank
</TABLE>

(1)    Mr. Koehler did not join the Bank until January 18, 1999.

(2)    Mr. Bell did not join the Bank until October 20, 1997.

(3)    Paid in January of the following year.

(4)    Mr. Bevack's 1997 bonus was not paid until after the Registrant's 1998
       Proxy Statement was filed.

(5)    Includes the following amounts paid for 1999 for term life insurance and
       the Bank's contributions to the Metropolitan Bank and Trust Company
       401(k) Plan: Kaye ($1,368 and $5,000); Lodge ($924 and $5,000); Koehler
       ($749 and $0); Bevack ($412 and $5,000); and Bell ($432 and $3,733). Mr.
       Koehler was not eligible to participate in the 401(k) plan for 1999. The
       total for Mr. Koehler also includes a one-time reimbursement of $40,569
       for moving and relocation expenses.

*      Mr. Lodge resigned from Metropolitan and the Bank on February 25, 2000.


                                       10
<PAGE>   15
OPTION GRANTS

              STOCK  The following table provides information regarding grants
            OPTIONS  of options made during the year ended December 31, 1999, to
                     each of the executive officers named in the Summary
                     Compensation Table.

                      OPTION/SAR GRANTS IN LAST FISCAL YEAR

<TABLE>
<CAPTION>
                                                                                           POTENTIAL REALIZABLE
                                                                                          VALUE AT ASSUMED ANNUAL
                                                                                           RATES OF STOCK PRICE
                                                                                             APPRECIATION FOR
                                               INDIVIDUAL GRANTS                           TEN YEAR OPTION TERM
                          --------------------------------------------------------     ------------------------------
                          NUMBER OF       % OF TOTAL
                          SECURITIES      OPTIONS
                          UNDERLYING      GRANTED TO     EXERCISE
                          OPTIONS         EMPLOYEES      OR BASE
NAME                      GRANTED         IN FISCAL      PRICE          EXPIRATION
                           (#)(1)         YEAR           ($/SHARE)      DATE                5%                10%
- ---------------------     ----------      ----------     ---------      ----------     ------------      ------------
<S>                       <C>             <C>            <C>            <C>            <C>               <C>
Robert M. Kaye            80,000           41.24%          $11.00       01/19/2009      $   553,600      $  1,402,400
                           8,000 (2)        4.12            12.10       01/19/2009           46,543           131,440

David G. Lodge            20,000           10.31            11.00       01/19/2009          138,400           350,600
                           6,000 (2)        3.09            11.00       01/19/2009           41,520           105,180

Kenneth T. Koehler         5,000 (2)        2.58            11.00       01/19/2009           34,600            87,650
                           5,000 (2)        2.58             5.38       11/23/2009           16,900            42,850
                          25,000 (2)       12.89             6.18       11/23/2009           64,250           194,000

Patrick W. Bevack          5,000 (2)        2.58            11.00       01/19/2009           34,600            87,650

Lloyd W.W. Bell, Jr.       5,000 (2)        2.58            11.00       01/19/2009           34,600            87,650
- ---------------------------------------------------------------------------------------------------------------------
INCREASE IN VALUE TO ALL COMMON SHAREHOLDERS (3)                                        $55,801,108      $141,357,432
</TABLE>


(1)    These options vest 50% on the third anniversary, 25% on the fourth
       anniversary and 25% on the fifth anniversary from the date of grant.

(2)    Represents grants of incentive stock options.

(3)    Calculated for the total number of shares outstanding on December 31,
       1999 (8,063,744), at a per share price for the $11.00 base price options
       of $17.92 for 5% annual 10-year price appreciation, and at a per share
       price of $28.53 for 10% annual 10-year price appreciation.


         EMPLOYMENT  On February 22, 2000, David G. Lodge, Metropolitan and the
          AGREEMENT  Bank entered into an understanding pursuant to which Mr.
                     Lodge (a) resigned from his director positions with
                     Metropolitan and the Bank and his position as Vice Chairman
                     of the Bank, a position he had assumed on October 2, 1999;
                     (b) received a lump sum payment of $285,000; (c) received
                     his current company car; and (d) will receive medical
                     coverage through February 28, 2001.


                                       11
<PAGE>   16
             SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

                     Under the securities laws of the United States,
                     Metropolitan's directors and certain officers are required
                     to report their ownership and changes in ownership of
                     Common Shares to the Securities and Exchange Commission
                     (the "SEC") and NASDAQ. The SEC has established certain due
                     dates for these reports. Based on a review of the copies of
                     such forms furnished to Metropolitan in accordance with SEC
                     regulations, and certain representations received by it,
                     Metropolitan believes that, except as noted below, there
                     were no late filings during 1999. Due to a late receipt of
                     information concerning a September 1999 trade on his behalf
                     under the Metropolitan Financial Corp. Stock Purchase Plan,
                     Mr. Kaye filed a late Form 4 for that trade.

                          METROPOLITAN SHARE OWNERSHIP

      DIRECTORS AND  The following tables list, as of March 10, 2000,
 EXECUTIVE OFFICERS  information about Metropolitan's common shares beneficially
                     owned by current directors of and nominees for director of
                     Metropolitan, executive officers included in the Summary
                     Compensation Table, and all directors, nominees for
                     director and executive officers of Metropolitan and the
                     Bank as a group. Except as otherwise noted, each beneficial
                     owner listed has sole investment and voting power with
                     respect to the common shares indicated.

<TABLE>
<CAPTION>
                                                          AMOUNT AND NATURE OF BENEFICIAL
NAME OF INDIVIDUAL OR PERSONS IN GROUP                               OWNERSHIP                  PERCENT OF CLASS
- --------------------------------------                    -------------------------------       ----------------
<S>                                                       <C>                                   <C>
Robert M. Kaye                                                     6,062,839.45(1)                   75.1%
Malvin E. Bank                                                        36,137.96(2)                     *
Robert R. Broadbent                                                   41,013.90(3)                     *
Marjorie M. Carlson                                                   27,200.00                        *
Lois K. Goodman                                                       18,700.00(4)                     *
Marguerite B. Humphrey                                                11,000.00                        *
James A. Karman                                                        7,700.00                        *
Ralph D. Ketchum                                                      33,000.00(5)                     *
Kenneth T. Koehler                                                     1,538.15(6)                     *
Alfonse M. Mattia                                                     87,188.90(7)                    1.1%
David P. Miller                                                       50,095.54(8)                     *
Patrick W. Bevack                                                      8,350.00                        *
Donald F. Smith                                                        1,000.00                        *

All directors and executive officers as a group                    6,385,763.90                      79.1%
(13 persons)
</TABLE>

- -------------------------------------------------------
(1)    Total includes 6,600 common shares held by Mr. Kaye as trustee with sole
       investment and voting power and 27,387.40 and 1,455.05 held indirectly
       under the Metropolitan Bank and Trust Company 401(k) Plan ("401(k) Plan")
       and the Metropolitan Financial Corp. Stock Purchase Plan ("Stock Purchase
       Plan"), respectively.

(2)    Total includes 5,000 shares held by Mr. Bank as trustee with sole
       investment and voting power and 637.96 shares held indirectly under the
       Stock Purchase Plan.

(3)    Total includes 6,050 common shares held by the Broadbent Family
       Foundation, of which Mr. Broadbent is Chairman and 1,013.90 shares held
       indirectly by him under the Stock Purchase Plan.


                                       12
<PAGE>   17
(4)    Total includes 11,000 common shares held by Ms. Goodman's spouse, as to
       which Ms. Goodman disclaims beneficial ownership.

(5)    Total includes 7,700 common shares held by Mr. Ketchum's spouse, as to
       which Mr. Ketchum disclaims beneficial ownership.

(6)    Includes 538.15 shares held indirectly by Mr. Koehler under the Stock
       Purchase Plan.

(7)    Total includes 45,510 common shares held by Mr. Mattia as trustee; 2,540
       common shares held by Mr. Mattia's spouse, as to which Mr. Mattia
       disclaims beneficial ownership; and 1,013.90 shares held indirectly under
       the Stock Purchase Plan.

(8)    Total includes 1,089.54 shares held indirectly by Mr. Miller under the
       Stock Purchase Plan.

*      Represents less than 1% of Metropolitan's outstanding common shares.


 CERTAIN BENEFICIAL  Except as set forth below, no person was known to
             OWNERS  Metropolitan on March 10, 2000 to own beneficially within
                     the meaning of the regulations of the Securities and
                     Exchange Commission, more than 5% of Metropolitan's
                     outstanding common shares.

<TABLE>
<CAPTION>
NAME AND ADDRESS                      AMOUNT AND NATURE
OF BENEFICIAL OWNER                OF BENEFICIAL OWNERSHIP      PERCENT OF CLASS
- -------------------                -----------------------      ----------------
<S>                                <C>                          <C>
Robert M. Kaye                           6,062,839.45                 75.1%
6001 Landerhaven Drive
Mayfield Heights, Ohio  44124
</TABLE>

- ---------------------------

  CHANGE IN CONTROL  Metropolitan has a revolving credit agreement with a
                     commercial bank (the "Commercial Bank Agreement"). The
                     Commercial Bank Agreement is a revolving line of credit
                     that matures on May 30, 2000, but can be renewed annually
                     upon agreement of both parties. The maximum permitted
                     borrowing amount is $12.0 million. As collateral for the
                     Commercial Bank Agreement, Mr. Kaye pledged a portion of
                     his common shares in an amount at least equal in value to
                     200% of any outstanding balance. At March 1, 2000, the
                     outstanding balance under the Commercial Bank Agreement was
                     $6.0 million.

                                   PROPOSAL II

                   APPROVAL OF THE FIRST AMENDMENT TO THE 1997
                 METROPOLITAN FINANCIAL CORP. STOCK OPTION PLAN


            SUMMARY  On August 24, 1999, the Metropolitan Board of Directors
                     adopted, subject to shareholder approval, the First
                     Amendment to the Metropolitan Financial Corp. 1997 Stock
                     Option Plan (the "First Amendment"). The 1997 Metropolitan
                     Financial Corp. Stock Option Plan (the "Plan") was
                     originally adopted by Metropolitan's Board of Directors on
                     October 28, 1997, and approved by shareholders on April 28,
                     1998. THE ONLY CHANGE TO THE PLAN EFFECTED BY THE FIRST
                     AMENDMENT IS TO INCREASE, BY 200,000, THE NUMBER OF SHARES
                     OF COMMON STOCK THAT MAY BE ISSUED UNDER THE PLAN. Prior to
                     the First


                                       13
<PAGE>   18
                     Amendment, up to 715,000 shares of Common Stock could be
                     issued under the Plan. With shareholder approval of the
                     First Amendment, the maximum number of shares of Common
                     Stock that can be issued under the Plan will be 915,000.
                     The following is a summary of the material provisions of
                     the Plan, as amended by the First Amendment.

                     The Plan is intended to encourage ownership of
                     Metropolitan's Common Stock by officers and other key
                     employees of Metropolitan, to encourage their continued
                     employment with Metropolitan and to provide them with
                     additional incentives to promote the development and
                     financial success of Metropolitan. As of March 2, 2000,
                     four executive officers and 10 other key employees were
                     participants in the Plan.

                     The complete text of the First Amendment is attached as
                     Exhibit A to this Proxy Statement. The following summary of
                     the Plan, as amended by the First Amendment, does not
                     purport to be complete and is qualified in its entirety by
                     reference to the Plan, as amended.

          NUMBER OF  The maximum number of shares of Common Stock that may be
             SHARES  issued under the Plan, as amended by the First Amendment,
         AUTHORIZED  is 915,000, subject to adjustments upon the occurrence of
                     certain changes with respect to the Common Stock. On
                     December 10, 1997, Metropolitan completed a two-for-one
                     stock split in the form of a stock dividend to shareholders
                     of, and the Committee for purposes of the Plan, which
                     consisted of members of the Board who qualify as outside
                     directors as defined by Section 162m of the Internal
                     Revenue Code and non-employee directors as defined by Rule
                     16b-3 of the Securities Exchange Act of 1934 (the
                     "Committee") accordingly adjusted the maximum number of
                     shares of Common Stock that may be issued under the Plan
                     from 325,000 to 650,000. On December 15, 1998, Metropolitan
                     issued a 10% stock dividend to shareholders, and the
                     Committee accordingly adjusted the maximum number of shares
                     of Common Stock that may be issued under the Plan from
                     650,000 to 715,000.

   TYPES OF OPTIONS  The Plan provides for the grant of options (which may be
                     "incentive stock options" within the meaning of Section 422
                     of the Internal Revenue Code of 1986, as amended (the
                     "Code"), or nonqualified options) (collectively,
                     "Options"). The number of shares of Common Stock remaining
                     available for grants of additional Options under the Plan
                     at any particular time will be reduced, upon the granting
                     of any Option, by the full number of shares subject to that
                     Option. If any Option for any reason expires or is
                     terminated, in whole or in part, without the receipt by an
                     employee of shares (or the equivalent thereof in cash or
                     other property), the shares subject to that part of the
                     Option that has so expired or terminated will again be
                     available for the future grant of Options under the Plan.

       PARTICIPANTS  Grants of Options will be made by the Compensation and
                     Organization Committee of the Board of Directors. Options
                     may be granted to key employees of Metropolitan and its
                     subsidiaries selected by the Compensation and Organization
                     Committee, including executive officers named in the
                     Summary Compensation Table. Pursuant to the First
                     Amendment, on November 23, 1999 and January 18, 2000, the
                     Committee authorized the incentive stock option grants
                     shown in the new plan benefits table set forth below
                     ("First Amendment Option Grants"). All of the First
                     Amendment Option Grants are subject to shareholder approval
                     of the adoption of the First Amendment.


                                       14
<PAGE>   19
                             NEW PLAN BENEFITS TABLE

<TABLE>
<CAPTION>
                                                             NUMBER OF SHARES
                                        ---------------------------------------------------------------
NAME AND POSITION                       NON-QUALIFIED STOCK OPTIONS             INCENTIVE STOCK OPTIONS
- ----------------------------------      ---------------------------             -----------------------
<S>                                     <C>                                     <C>
Robert M. Kaye, Chairman of the
Board and Chief Executive Officer                     -0-                                -0-

David G. Lodge, Vice Chairman,
Assistant Treasurer and Assistant
Secretary *                                           -0-                                -0-

Kenneth T. Koehler, President,
Chief Operating Officer and
Assistant Secretary                                   -0-                             30,000

Patrick W. Bevack, Executive Vice
President and Assistant Secretary
of the Bank                                           -0-                                -0-

Lloyd W.W. Bell, Jr., Senior Vice
President/Chief Lending Officer of
the Bank                                              -0-                                -0-

Executive Group                                       -0-                             10,000

Non-Executive Director Group                   Not Applicable                      Not Applicable

Non-Executive Officer Employee
Group                                                 -0-                             25,000
</TABLE>

- -----------------------------------
*      Mr. Lodge resigned from Metropolitan and the Bank on February 25, 2000.

             OPTION  Options granted under the Plan will be subject to the
              TERMS  following terms and conditions:

                     Exercise Price of Options. The exercise price under an
                     Option, whether an incentive stock option or a nonqualified
                     option, will be not less than the fair market value of the
                     shares of Common Stock, as reported on the National
                     Association of Securities Dealers Automated Quotation
                     System (NASDAQ) National Market (or as determined by the
                     Compensation and Organization Committee, if the shares of
                     Common Stock are not or cease to be traded on a national
                     securities exchange or on the NASDAQ National Market), on
                     the date of grant. The closing sales price of Metropolitan
                     Shares of Common Stock as reported on the NASDAQ National
                     Market on March 1, 2000 was $4.188 per share.


                                       15
<PAGE>   20
                     The exercise price may be paid in such form as the
                     Compensation and Organization Committee determines may be
                     accepted, including, without limitation, cash, securities,
                     other property, including surrender of a part of an Option
                     in connection with the exercise of that Option, any
                     combination thereof, or delivery of irrevocable
                     instructions to a broker promptly to deliver to
                     Metropolitan the amount of sale or loan proceeds from the
                     shares subject to the Option to pay the exercise price. The
                     Compensation and Organization Committee, in its sole
                     discretion, may grant the right to transfer shares acquired
                     upon the exercise of a part of an Option in payment of the
                     exercise price payable upon immediate exercise of a further
                     part of the Option.

                     Exercise and Term of Options. An Option may be exercised in
                     one or more installments at the time or times provided in
                     the option instrument. Generally, Options granted to
                     employees will become exercisable with respect to one-half
                     of the shares covered by the Option on the third
                     anniversary, and with respect to an additional one-fourth
                     of the shares covered by the Option on the fourth and fifth
                     anniversaries, of the date on which the Option was granted.
                     Options granted under the Plan will expire at the time set
                     forth in the grant, which can be no later than ten years
                     after grant in the case of an incentive stock option and
                     ten years and one month after grant in the case of a
                     nonqualified option. In general, an Option may be exercised
                     only while the optionee is an employee of Metropolitan or a
                     subsidiary of Metropolitan. An Option may be exercised
                     during the three months following termination of an
                     optionee's service for any reason other than disability,
                     death, or termination for cause. If an optionee's service
                     is terminated due to disability, an Option may be exercised
                     during the one-year period following such termination of
                     service. Upon the death of the holder of an Option during
                     service or during the period following termination of
                     service when such Option may be exercised, the optionee's
                     executor or administrator or a permitted transferee of the
                     Option may exercise the Option within a period of one year
                     after the optionee's death.

                     Transferability of Options. Unless otherwise determined by
                     the Compensation and Organization Committee, no Option may
                     be transferred other than by will or by the laws of descent
                     and distribution or, solely in the case of a nonqualified
                     option, pursuant to a qualified domestic relations order (a
                     "QDRO") as defined in Section 414(p)(1)(B) of the Code.
                     During an optionee's lifetime, only the optionee (or, in
                     the case of incapacity of an optionee, the optionee's
                     attorney in fact or legal guardian, or, in the case of a
                     nonqualified option transferred pursuant to a QDRO, the
                     optionee's assignee) may exercise any Option.

                     Effect of Change of Control. Unless otherwise specified in
                     the option instrument, Options outstanding on the date of a
                     change of control will be accelerated so that all
                     outstanding Options will become immediately exercisable in
                     full.

 AMENDMENT AND TERM  The Board of Directors or a duly authorized committee
 OF THE OPTION PLAN  thereof may amend the Plan, but no amendment may be made
                     without shareholder approval if shareholder approval (a) is
                     required by any applicable securities law or tax law, or
                     (b) is required by the rules of the registered national
                     securities association through whose inter-dealer quotation
                     system the Shares of Common Stock are quoted.
                     Notwithstanding the foregoing, without shareholder
                     approval, no amendment may increase the aggregate number of
                     shares that may be issued under incentive stock options
                     under the Plan.


                                       16
<PAGE>   21
                     The Plan became effective on the date on which it was
                     adopted by the Board of Directors and will remain in effect
                     thereafter through October 28, 2007, unless earlier
                     terminated by action of the Board of Directors.

 FEDERAL INCOME TAX  The following is a brief general discussion of the
    CONSEQUENCES OF  anticipated income tax treatment of the grant and exercise
            OPTIONS  of Options to optionees and to Metropolitan under current
                     provisions of the Code.

                     Incentive Stock Options. The grant of an incentive stock
                     option to an employee will have no immediate tax
                     consequences to Metropolitan or the optionee. If the
                     optionee has remained an employee of Metropolitan or a
                     subsidiary from the date of grant until at least the day
                     three months before the date of exercise (one year before
                     the date of exercise in the case of an employee who is
                     disabled), the optionee will recognize no taxable income
                     and Metropolitan will not be entitled to any tax deduction
                     at the time of exercise of an incentive stock option.
                     However, the amount by which the fair market value of the
                     acquired shares at the time of exercise exceeds the
                     exercise price will be an adjustment to an optionee's
                     alternative minimum taxable income for purposes of the
                     alternative minimum tax. If an optionee exercises an
                     incentive stock option more than three months after
                     terminating employment (one year in the case of an employee
                     who is disabled), the exercise of the Option will be
                     treated in the same manner as the exercise of a
                     nonqualified option.

                     If an optionee holds the shares received upon exercise of
                     an incentive stock option for at least two years after the
                     date of grant and for at least one year from the date of
                     exercise, gain or loss on a subsequent sale of the shares
                     will be a capital gain or loss, measured from the date of
                     exercise. If an optionee disposes of shares acquired upon
                     exercise of an incentive stock option before these holding
                     periods are satisfied, the optionee generally will
                     recognize compensation income equal to the lesser of (a)
                     the excess of the fair market value of the stock on the
                     exercise date over the exercise price, or (b) the excess of
                     the amount realized on disposition over the exercise price.
                     The amount received in excess of the fair market value on
                     the exercise date will be taxable as a capital gain, and
                     any loss will be treated as a capital loss, measured from
                     the date of exercise. Upon any such premature disposition
                     by an employee, Metropolitan will be entitled to a
                     deduction in the amount of compensation income realized by
                     the employee. For purposes of calculating the alternative
                     minimum tax for the year of the disposition of a share
                     acquired upon exercise of an incentive stock option, any
                     adjustment to alternative minimum taxable income reported
                     upon exercise of the incentive stock option will be
                     included in the basis of the share.

                     Nonqualified Options. The grant of a nonqualified option
                     will have no immediate tax consequences to Metropolitan or
                     the optionee. An optionee will recognize compensation
                     income at the time of exercise of a nonqualified option in
                     an amount equal to the difference between the exercise
                     price and the fair market value on the exercise date of the
                     acquired shares. Metropolitan will be entitled to a
                     deduction in the same taxable year and in the same amount
                     as an optionee recognizes compensation income as a result
                     of the exercise of a nonqualified option, and the
                     compensation income will be subject to applicable
                     withholding requirements.


                                       17
<PAGE>   22
                     The favorable vote of the holders of a majority of the
                     Metropolitan shares of Common Stock present in person or by
                     proxy at the meeting is required to approve the First
                     Amendment.

            BOARD'S  THE BOARD UNANIMOUSLY RECOMMENDS APPROVAL OF THE FIRST
     RECOMMENDATION  AMENDMENT TO THE METROPOLITAN FINANCIAL CORP. 1997 STOCK
                     OPTION PLAN.

                                  PROPOSAL III

                         ADOPTION OF AN AMENDMENT TO THE
                   REGULATIONS OF METROPOLITAN FINANCIAL CORP.

     ANNUAL MEETING  This proposal would amend Metropolitan's Regulations to
               DATE  provide that the Annual Meeting of Shareholders will be
                     held on the date each year determined by the Board of
                     Directors, Chairman or President or, if not so determined,
                     then on the fourth Tuesday of April. A copy of the proposed
                     amendment to Article I, Section 2 is attached as Exhibit B
                     to this Proxy Statement. Article I, Section 2 of the
                     Regulations presently states:

                            "The annual meeting of the shareholders of the
                            Corporation for the election of directors, the
                            consideration of reports to be laid before such
                            meeting, and the transaction of such other business
                            as may properly come before the meeting shall be
                            held on the second Tuesday of May in each year, if
                            not a legal holiday under the laws of the place
                            where the meeting is to be held, and, if a legal
                            holiday, then on the next succeeding day not a legal
                            holiday under the laws of such place, or on such
                            other date and at such hour as may from time to time
                            be determined by the Board of Directors, the
                            Chairman of the Board, or the President and
                            specified in the notice of such meeting."

                     Both the proposed amendment to, and the present version of,
                     Article I, Section 2, and the proposed amendment, provide
                     for the annual meeting of shareholders to be held on the
                     date determined by the Board of Directors, Chairman or
                     President. The difference in the proposed amendment as
                     compared to the present version of Article I, Section 2, is
                     the default date in the event that the Board of Directors,
                     Chairman or President do not determine a date for
                     Metropolitan's annual meeting of shareholders. Under those
                     circumstances, the proposed amendment provides that the
                     annual meeting would be held on the fourth Tuesday of
                     April, as compared to the second Tuesday of May under the
                     present version of Article I, Section 2 of the Regulations.
                     The proposed amendment would conform the Regulations to the
                     present practice of Metropolitan's Board of Directors,
                     which has been to set the annual meeting of shareholders
                     for the fourth Tuesday of each April.

            BOARD'S  THE BOARD OF DIRECTORS UNANIMOUSLY RECOMMENDS THE APPROVAL
     RECOMMENDATION  OF THE AMENDMENT TO ARTICLE I, SECTION 2 OF METROPOLITAN'S
                     REGULATIONS.


                                       18
<PAGE>   23
                                   PROPOSAL IV

               RATIFICATION OF APPOINTMENT OF INDEPENDENT AUDITORS

       RATIFICATION  Upon the recommendation of its Audit Committee, the Board
     OF THE BOARD'S  has selected Crowe, Chizek and Company LLP as
          SELECTION  Metropolitan's independent auditors for the fiscal year
                     ending December 31, 2000, to audit the books and accounts
                     of Metropolitan for that year, subject to ratification of
                     the selection by the shareholders at the 2000 Annual
                     Meeting. Crowe, Chizek and Company LLP has been the
                     independent auditors of Metropolitan since 1991.

                     Representatives of Crowe, Chizek and Company LLP are
                     expected to be present at the 2000 Annual Meeting and to be
                     available to respond to appropriate questions. Their
                     representatives will also be provided an opportunity to
                     make a statement, if they desire to do so.

                     Although shareholder approval of this appointment is not
                     required by law or binding on the Board, the Board believes
                     that shareholders should be given the opportunity to
                     express their views. If the shareholders do not ratify the
                     appointment of Crowe, Chizek and Company LLP as
                     Metropolitan's independent auditors, the Board will
                     consider this vote in determining whether to continue the
                     engagement of Crowe, Chizek and Company LLP.

            BOARD'S  THE BOARD UNANIMOUSLY RECOMMENDS RATIFICATION OF THE
     RECOMMENDATION  SELECTION OF CROWE, CHIZEK AND COMPANY LLP AS INDEPENDENT
                     AUDITORS FOR METROPOLITAN FINANCIAL CORP. FOR THE FISCAL
                     YEAR ENDING DECEMBER 31, 2000.

                                     GENERAL

2001 SHAREHOLDER PROPOSALS

          PROPOSALS  Any shareholder of Metropolitan wishing to have a proposal
            MUST BE  considered for inclusion in Metropolitan's 2001 proxy
             TIMELY  solicitation materials must set forth such proposal in
          SUBMITTED  writing and file it with the Secretary of Metropolitan on
          ACCORDING  or before November 26, 2000. Shareholder proposals
  TO METROPOLITAN'S  submitted after that date are considered untimely and not
        REGULATIONS  eligible to be submitted to shareholders for their approval
                     or adoption according to Metropolitan's Regulations.

VOTING PROCEDURES / REVOKING YOUR PROXY

            GENERAL  In order for action to be taken at the 2000 Annual Meeting,
        INFORMATION  a quorum must exist. A quorum exists if at least a majority
                     of the total shares outstanding and entitled to vote is
                     either present or represented by proxy at the Annual
                     Meeting. Regarding Proposal I, Election of Directors to the
                     Class of 2003, directors will be elected if they receive a
                     plurality (i.e., the greatest number) of the votes cast by
                     shares present and voting in person or by proxy. Passage of
                     Proposal II, Approval of the First Amendment to the 1997
                     Metropolitan Financial Corp. Stock Option Plan; Proposal
                     III, Approval of the


                                       19
<PAGE>   24
                     Amendment to Article I, Section 2 of Metropolitan's
                     Regulations; and Proposal IV, Ratification of
                     Metropolitan's Independent Auditors for 1999, will occur
                     with at least a majority vote. Unless a broker's authority
                     to vote on a particular matter is limited, abstentions and
                     broker non-votes are counted in determining the votes
                     present at a meeting. Consequently, an abstention or a
                     broker non-vote has the same effect as a vote against a
                     proposal, as each abstention or broker non-vote would be
                     one less vote in favor of a proposal.


             VOTING  Your shares of Common Stock will be voted in accordance
               YOUR  with the instructions you place on the proxy card. If no
              PROXY  instructions are given on the proxy card, your shares will
               CARD  be voted for the election as directors of the nominees
                     named in this Proxy Statement and in favor of approving the
                     First Amendment to the 1997 Metropolitan Financial Corp.
                     Stock Option Plan, approving the Amendment to Article I,
                     Section 2 of Metropolitan's Regulations, and ratifying the
                     appointment of Crowe, Chizek and Company LLP as independent
                     auditors for the fiscal year ending December 31, 2000. The
                     Board of Directors knows of no other matters which will be
                     presented at the 2000 Annual Meeting. However, if other
                     matters properly come before the 2000 Annual Meeting or any
                     adjournment, the person or persons named in the proxy cards
                     will vote on those matters in accordance with their best
                     judgment.

           REVOKING  Proxies may be revoked at any time before it is voted if
               YOUR  you:
              PROXY

                     -      Deliver a signed, written revocation letter, dated
                            later than the proxy, to Malvin E. Bank, Secretary,
                            Metropolitan Financial Corp., 6001 Landerhaven
                            Drive, Mayfield Heights, OH 44124; or

                     -      By delivering a signed proxy, dated later than the
                            first one, to Fifth-Third Bancorp, Mail Drop No.
                            MD10AT60, 38 Fountain Square Plaza, Cincinnati, OH
                            45263; or

                     -      By attending the Annual Meeting and giving notice of
                            your revocation in open meeting.

                     Shareholders may only nominate a person for election as a
                     director of Metropolitan at a meeting of shareholders if
                     the nominating shareholder has strictly complied with the
                     applicable notice and procedural requirements set forth in
                     the Regulations, including, without limitation, timely
                     providing to the Secretary of Metropolitan the requisite
                     notice of the proposed nominee(s) containing all the
                     information specified by the Regulations. Metropolitan will
                     provide to any shareholder, without charge, a copy of the
                     applicable procedures governing nomination of directors set
                     forth in the Regulations upon request made to the Secretary
                     of Metropolitan.

                     Metropolitan will bear the expense of preparing, printing
                     and mailing this Proxy Statement. In addition to
                     solicitation by mail, personnel of Metropolitan and its
                     subsidiaries may solicit the return of proxies in person,
                     by telephone or through other forms of communication.
                     Metropolitan personnel who participate in this solicitation
                     will not receive any additional compensation for such
                     solicitation. Metropolitan will request brokers, banks and
                     other custodians, nominees and fiduciaries to send proxy
                     material to beneficial owners and will, upon request,
                     reimburse them for their expense in so doing.

                                             By Order of the Board of Directors


                                             /s/ Malvin E. Bank
                                             MALVIN E. BANK
                                             Secretary
March 27, 2000


                                       20
<PAGE>   25
                                   Exhibit "A"

                             FIRST AMENDMENT TO THE
                          METROPOLITAN FINANCIAL CORP.
                             1997 STOCK OPTION PLAN

       THIS FIRST AMENDMENT TO THE METROPOLITAN FINANCIAL CORP. 1997 STOCK
OPTION PLAN ("First Amendment") is entered into as of November 1, 1999.

       WHEREAS, the Metropolitan Financial Corp. 1997 Stock Option Plan (the
"Original Plan") was approved by the Board of Directors of Metropolitan
Financial Corp. (the "Corporation") on October 28, 1997 and the shareholders of
the Corporation ("Shareholders") on April 28, 1998; and,

       WHEREAS, under the Original Plan, a maximum of 325,000 options to acquire
shares of the Corporation's stock, could be granted, which number was subject to
adjustment as set forth in Section 10 of the Original Plan; and,

       WHEREAS, on November 24, 1997, the Corporation issued a 2:1 stock split,
effected through a 100% stock dividend and, on December 15, 1998, further issued
a 10% stock dividend which, in the aggregate, resulted in an adjustment to the
maximum number of options pursuant to Section 10 that could be granted under the
Original Plan, both per participant and in the aggregate, from 325,000 to
715,000; and,

       WHEREAS, the Board of Directors of the Corporation determined on August
24, 1999, that the Original Plan should be amended by increasing the maximum
number of options to be granted under the Original Plan by 200,000, provided,
however, that such amendment be submitted to the Corporation's Shareholders at
the Corporation's 2000 Annual Meeting of Shareholders for their approval;

       NOW, THEREFORE, the Original Plan is amended as follows:

1. Maximum Number of Options. Subject to Section 2 of the First Amendment below,
the maximum number of options that can be granted, both per participant and in
the aggregate, shall be increased by 200,000 options in each instance from
715,000 options (after adjustment of the original 325,000 options set forth in
the Original Plan for the November 24, 1997 stock split and the December 15,
1998 10% stock dividend) to 915,000 options. To effectuate this amendment,
Sections 4.1 and 4.2 of the Original Plan are hereby amended by deleting the
number "325,000" in each place that it appears, and replacing it with the phrase
"915,000 (calculated as of August 24, 1999)."

2. Submission for Approval of Shareholders. This First Amendment shall be
submitted for consideration and approval by the Shareholders of the Corporation
at the Corporation's 2000 Annual Meeting of Shareholders. This First Amendment
shall be deemed void ab initio should it not be so approved by the Shareholders
of the Corporation.

       IN WITNESS WHEREOF, this First Amendment was executed as of the 1st day
of November, 1999.

                                           METROPOLITAN FINANCIAL CORP.

                                           By:   /S/  Kenneth T. Koehler
                                           Its:  President


                                       21
<PAGE>   26
                                   Exhibit "B"

                        TEXT OF THE PROPOSED AMENDMENT TO
             ARTICLE I, SECTION 2, OF METROPOLITAN FINANCIAL CORP.'S
                    AMENDED AND RESTATED CODE OF REGULATIONS



       "SECTION 2. Annual Meeting. The annual meeting of the shareholders of the
       Corporation for the election of directors, the consideration of reports
       to be laid before such meeting, and the transaction of such other
       business as may properly come before the meeting shall be held on the
       date from time to time determined by the Board of Directors of the
       Corporation that is not a legal holiday under the laws of the place where
       the meeting is to be held, and, if a legal holiday, then on the next
       succeeding day not a legal holiday under the laws of such place, or such
       other date, and at such hour as may from time to time be determined by
       the Chairman of the Board, or the President and specified in the notice
       of such meeting. If no determination is made as to the date of the annual
       meeting of shareholders by the Board of Directors, the Chairman of the
       Board or the President, then the annual meeting of the Corporation's
       shareholders shall be held on the fourth Tuesday of April, unless such
       date is a legal holiday under the laws of the place where the meeting is
       to be held, in which case, the meeting shall be held on the next
       succeeding day that is not a legal holiday."


                                       22
<PAGE>   27
                                     [LOGO]

<PAGE>   28
                          METROPOLITAN FINANCIAL CORP.
                             6001 LANDERHAVEN DRIVE
                          MAYFIELD HEIGHTS, OHIO 44124

          THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS


       The undersigned hereby appoints Robert M. Kaye, Kenneth T. Koehler and
Malvin E. Bank and each of them, with FULL power of substitution, as proxies to
vote, as designated below, FOR and in the name of the undersigned all shares of
common stock of Metropolitan Financial Corp. which the undersigned is entitled
to vote at the Annual Meeting of the Shareholders of said CORPORATION scheduled
to be held Tuesday, April 25, 2000 at 9:00 a.m. at the offices of said
CORPORATION, 6001 Landerhaven Drive, Mayfield Heights, Ohio, or at any
postponement or adjournment thereof.

       The Board of Directors recommends a FOR vote on the election of
Directors, the proposal to approve an amendment to the 1997 Metropolitan
Financial Corp. Stock Option Plan, the proposal to approve an amendment to the
Code of Regulations of the Corporation, and the proposal to ratify the
appointment of Crowe, Chizek and Company LLP. Please mark an X in one box under
each item.

1.     ELECTION of four directors to Class of 2003:

       [ ] FOR all nominees listed below.    [ ]  WITHHOLD AUTHORITY to vote for
                                                  all nominees listed below.

CLASS OF 2003 DIRECTORS:         LOIS K. GOODMAN, MARGUERITE B. HUMPHREY,
                                 KENNETH T. KOEHLER AND ALFONSE M. MATTIA

INSTRUCTION: TO WITHHOLD AUTHORITY TO VOTE FOR ANY INDIVIDUAL NOMINEE, WRITE THE
NOMINEE'S NAME IN THE SPACE BELOW:


- ------------------------------------------------------------------------------


2.     Proposal to approve the First Amendment to the 1997 Metropolitan
       Financial Corp. Stock Option Plan.

                [ ] FOR            [ ]  AGAINST        [ ] ABSTAIN

3.     Proposal to approve the amendment to the Code of Regulations of the
       Corporation.

                [ ] FOR            [ ]  AGAINST        [ ] ABSTAIN


<PAGE>   29

4.       Proposal to approve the appointment of Crowe, Chizek and Company LLP
         as independent auditors of the Corporation for the fiscal year ending
         December 31, 2000.

                [ ] FOR            [ ]  AGAINST        [ ] ABSTAIN

In their discretion, the PROXIES authorized to vote upon such other business as
may properly come before the meeting.

This PROXY when executed will be voted in the manner directed hereon by the
undersigned SHAREHOLDER(S).

       If no direction is made, this PROXY will be voted FOR Proposals 1, 2, 3
and 4.

                     ALL FORMER PROXIES ARE HEREBY REVOKED.


                                             Dated: ______________________, 2000



                                             ----------------------------------
                                                (Signature of Shareholder)



                                             ----------------------------------
                                               (Signature of Shareholder)


                                            (Please sign exactly as your names
                                            appear opposite. All joint owners
                                            should sign. When signing in a
                                            fiduciary capacity or as a corporate
                                            officer, please give your full title
                                            as such.)


<PAGE>   30

                         METROPOLITAN FINANCIAL CORP.

         ANNUAL MEETING OF SHAREHOLDERS TO BE HELD ON APRIL 25, 2000

THIS VOTING INSTRUCTION IS SOLICITED BY METROPOLITAN BANK AND TRUST COMPANY
AS TRUSTEE OF METROPOLITAN FINANCIAL CORP. STOCK PURCHASE PLAN AND THE
METROPOLITAN BANK AND TRUST COMPANY 401(K) PLAN (THE "TRUSTEE").

At the Annual Meeting of Shareholders of the Corporation to be held April 25,
2000, and at any adjournment, Robert M. Kaye, Kenneth T. Koehler, and Malvin E.
Bank, and each of them, with full power of substitution in each, shall vote on
the following in accordance with my directions to the Trustee, as shown below.

The Board of Directors recommends a FOR vote on the election of Directors, the
proposal to approve an amendment to the 1997 Metropolitan Financial Corp. Stock
Option Plan, the proposal to approve an amendment to the Code of Regulations of
the Corporation, and the proposal to ratify the appointment of Crowe, Chizek and
Company LLP. Please mark an X in one box under each item.

1. ELECTION of four directors to Class of 2003:

      FOR all nominees listed below.       WITHHOLD AUTHORITY to vote for
                                           all nominees listed below.

CLASS OF 2003 DIRECTORS: LOIS K. GOODMAN, MARGUERITE B. HUMPHREY,
                         KENNETH T. KOEHLER AND ALFONSE M. MATTIA


INSTRUCTION: TO WITHHOLD AUTHORITY TO VOTE FOR ANY INDIVIDUAL NOMINEE, WRITE
THE NOMINEE'S NAME IN THE SPACE BELOW:


- -----------------------------------------------------------------------

2. Proposal to approve the First Amendment to the 1997 Metropolitan Financial
   Corp. Stock Option Plan.

          FOR                      AGAINST                  ABSTAIN

3. Proposal to approve the amendment to the Code of Regulations of the
   Corporation.

          FOR                      AGAINST                  ABSTAIN

4. Proposal to approve the appointment of Crowe, Chizek and Company LLP as
   independent auditors of the Corporation for the fiscal year ending
   December 31, 2000.

          FOR                      AGAINST                  ABSTAIN

<PAGE>   31
In its discretion, the Trustee is authorized to vote upon such other business as
may properly come before the meeting.

 If no direction is made, the Trustee will vote the shares specified below FOR
                            Proposals 1, 2, 3 and 4.


To Metropolitan Bank and Trust Company, Trustee of Metropolitan Financial Corp.
Stock Purchase Plan and the Metropolitan Bank and Trust Company 401(k) Plan
(collectively, the "Plan"): As a participant in the Plan, I hereby direct the
Trustee to vote in person or by proxy as shown below:

Instruction: Check one or both boxes:

[ ] I direct the Trustee to vote the shares allocated to my account as of the
    record date in accordance with this voting instruction card.

[ ] I direct the Trustee to vote the proportionate number of "non-directed"
    shares (shares allocated to other participants in the Plan for which the
    Trustee does not receive voting instructions) for which I may give voting
    instructions under the terms of the Plan in accordance with this voting
    instruction card.

If you do not complete and return this card, your shares will be voted, as
provided in the Plan, proportionately in accordance with directions received
from other participants in the Plan. If you wish to vote the non-directed shares
differently from the shares allocated to your account, you may do so by
requesting a separate voting instruction card from the Trustee at 6001
Landerhaven Dr., Mayfield Heights, OH 44124.



Please sign this voting instruction card exactly as your name appears on the
mailing label.

Please check this box if you plan to attend the Annual Meeting of
Shareholders. [ ]

                                           Signed the ___ day of ________, 2000.


                                           -------------------------------------


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