TECHNOLOGY SERVICE GROUP INC \DE\
10-K, 1996-06-25
COMMUNICATIONS SERVICES, NEC
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                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K

(Mark One)

[X]  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934
                    FOR THE FISCAL YEAR ENDED MARCH 29, 1996

                                       OR

[ ]  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
     EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM _______ to_______

                         Commission file number 0-28352

                         TECHNOLOGY SERVICE GROUP, INC.
             (Exact name of Registrant as specified in its charter)

                    Delaware                               59-1637426
        (State or other jurisdiction of                 (I.R.S. Employer
         Incorporation or Organization)              Identification Number)

       20 Mansell Court East - Suite 200                     30076
            Roswell, Georgia                               (Zip Code)
(Address of  principal executive offices)

                                 (770) 587-0208
              (Registrant's Telephone Number, including area code)

           SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:

                                      None

           SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

                     Common Stock, Par Value, $.01 Per Share
                                (Title of Class)

                               Redeemable Warrant
                                (Title of Class)

             Units (each Unit comprised of one share of Common Stock
                          and one Redeemable Warrant)
                                (Title of Class)

Indicate by check mark whether (1) Registrant has filed all reports  required to
be  filed  by  Section  13 or 15(d) of the  Securities  Act of 1934  during  the
preceding 12 months (or for such shorter period that the Registrant was required
to file such reports),  and (2) has been subject to such filing requirements for
the past 90 days.

                                   Yes __ No X

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of Registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [ ]

At May 31, 1996, there were 4,650,000  shares of the  Registrant's  Common Stock
outstanding.

The aggregate market value of the voting Common Stock held by  non-affiliates of
the  Registrant at May 31, 1996,  based on the closing  price on such date,  was
approximately $13,221,550.

                       DOCUMENTS INCORPORATED BY REFERENCE

                                      None


                                                       Page 1 of 132
                                                       Exhibit Index at Page 109

<PAGE>




                         TECHNOLOGY SERVICE GROUP, INC.

                             FORM 10-K ANNUAL REPORT

                                TABLE OF CONTENTS

                                                                           Page
                                                                          Number
PART I

Item 1.       Business                                                         3
Item 2.       Properties                                                      27
Item 3.       Legal Proceedings and Disputes                                  28
Item 4.       Submission of Matters to a Vote of Security Holders             28

PART II

Item 5.       Market for Registrant's Common Equity and
                Related Stockholder Matters                                   29
Item 6.       Selected Financial Data                                         30
Item 7.       Management's Discussion and Analysis of Financial
                Condition and Results of Operations                           34

Item 8.       Financial Statements and Financial Statement Schedules          48
Item 9.       Changes in and Disagreements With Accountants
                on Accounting and Financial Disclosures                       81

PART III

Item 10.      Directors and Executive Officers of the Registrant              82
Item 11.      Executive Compensation                                          85
Item 12.      Security Ownership of Certain Beneficial Owners
                and Management                                                92
Item 13.      Certain Relationships and Related Transactions                  95

PART IV

Item 14.      Exhibits, Financial Statement Schedules, and Reports
                on Form 8-K                                                   99

                                       2
<PAGE>



                                     PART I

Item 1.   BUSINESS

General

     The  Company  is  engaged  in  the  design,  development,  manufacture  and
marketing of public  communication  products consisting of payphone  components,
electronic  wireline  payphone  products,   microprocessor-based   wireline  and
wireless payphone products and related payphone software management systems. The
Company's  products  include  smart  payphone  products sold under the "Gemini,"
"Inmate," "GemStar," and "GemCell" trademarks. Smart payphone products are based
upon  microprocessor  technology  and perform a variety of functions,  including
calling card,  debit card and credit card control,  data storage,  call progress
detection,  call  rating and  maintenance,  diagnostic  and coin  administration
functions.  The Company is also a provider of payphone  and  payphone  component
repair, refurbishment and upgrade conversion services to the regulated telephone
operating  companies in the United  States,  which consist of the seven Regional
Bell  Operating  Companies  ("RBOCs")  and other local  exchange  carriers.  The
Company  markets its products  and services  primarily to the seven RBOCs in the
United States and to inter-exchange  carriers and cellular  providers in certain
international markets. The Company has derived substantially all of its revenues
from sales to four RBOCs. See "Sales and Markets--Domestic,"  below. The Company
has also  entered the  international  market  place for  wireline  and  cellular
payphone products,  which it believes provides a further opportunity for growth.
See "Sales and Markets--International," below.

Forward Looking Statements

     This report  contains  certain forward  looking  statements  concerning the
Company's  operations,   economic  performance  and  financial  condition.  Such
statements are subject to various risks and uncertainties.  Actual results could
differ  materially from those currently  anticipated due to a number of factors,
including those identified under this Item 1 - "Business" and elsewhere herein.

Development of the Company

     General.  The Company was  incorporated in the State of Delaware in 1975 as
Florida  Data  Corporation  for the  purpose of  developing,  manufacturing  and
marketing  high-speed  dot  matrix  printers.  From  1975 to 1986,  the  Company
incurred  significant  operating losses from its high-speed  dot-matrix  printer
business.  In  June  1986,  the  Company  acquired   International   Teleservice
Corporation,  Inc.,  a  company  engaged  in the  repair  and  refurbishment  of
telecommunication  products consisting of residential  telephones and payphones,
and changed its name to Technology  Service Group,  Inc. Between fiscal 1986 and
1988, the Company discontinued its high-speed dot-matrix printer business,  sold
the assets of its residential telephone repair and refurbishment  business,  and
began to focus its business on the public communications  industry.  The Company
established International Service Technologies,  Inc. ("IST"), which established
a foreign  division in Taiwan,  and Technology  Service  Enterprises,  Inc., and
expanded  its public  communications  business  to include the  manufacture  and
marketing of payphones and payphone  components and the provision of services to
convert and upgrade  payphones with components  designed and manufactured by the
Company and its subsidiaries.  In fiscal 1991,  Technology Services Enterprises,
Inc.  acquired  the  assets of the  Public  Communication  Systems  Division  of
Executone Information Systems, Inc. ("PCS"),  including its microprocessor-based
technology. In fiscal 1993, the Company established Wireless Technologies,  Inc.
and  began  to  develop  microprocessor-based  wireless  payphone  products  for
international   applications.   In   April   1993,   International   Teleservice
Corporation,   Inc.,   Technology   Service   Enterprises,   Inc.  and  Wireless
Technologies, Inc. were merged into the Company.


                                       3
<PAGE>

     The Acquisition. On October 31, 1994, TSG Acquisition Corp., a wholly-owned
subsidiary  of Wexford  Partners  Fund,  L.P.  ("Wexford"),  acquired all of the
outstanding  capital  stock of the Company  pursuant to an Agreement and Plan of
Merger  dated  October  11,  1994 (the "Plan of Merger")  between  Wexford,  TSG
Acquisition  Corp.,  the  Company  and the  majority  holders  of the  Company's
preferred and common stock (the  "Acquisition"),  including Acor S.A and Firlane
Business  Corp.  (which  are also  current  stockholders  of the  Company).  The
consideration  paid by TSG Acquisition  Corp.  aggregated $3.5 million including
contingent  consideration of $329,709 placed in escrow and distributed to former
stockholders  in  September  1995.  The  aggregate  consideration  consisted  of
$3,004,000 to acquire the outstanding  capital stock of the Company and $496,000
to retire a  $400,000  subordinated  master  promissory  note  payable to former
stockholders  and  related  accrued  interest  and  preference  fees of  $96,000
representing  5% of the  outstanding  principal for each month that the note was
outstanding.  Aggregate  cash  payments to former  stockholders,  including  the
contingent  consideration  of $329,709 and the  retirement  of the  subordinated
master  promissory  note,  accrued  interest  and  preference  fees of $496,000,
amounted to $3,222,090. Consideration of $277,910 was withheld from amounts paid
to former stockholders to pay liabilities of the Company including a success fee
of  $75,000  payable  to  Atlantic  Management  Associates,  Inc.  (see  Item 10
"Directors  and  Executive  Officers of the  Registrant,"  Item 11 -  "Executive
Compensation" and Item 13 - "Certain  Relationships and  Transactions")  and the
settlement  of a dispute with respect to a terminated  employment  contract of a
former executive of $202,910.

     The former  stockholders of the Company's common stock,  Series A preferred
stock and Series B preferred stock received no  consideration  for their shares.
The former  stockholder of Series E Preferred  Stock received  consideration  of
$2.50 per share or  $750,000,  less a pro rata portion of $17,400 of the success
fee payable to Atlantic Management  Associates,  Inc. The former stockholders of
Series C preferred  stock  received  consideration  of  $2,254,000,  or $.96 per
share,  less a pro rata  portion of $57,600 of the  success fee paid to Atlantic
Management  Associates,  Inc. and the $202,910 settlement liability.  The former
stockholders also received the consideration paid in respect of the subordinated
master  promissory  note and related  accrued  interest and  preference  fees in
accordance with the terms of the subordinated  master  promissory note. See Item
13 - "Certain Relationships and Transactions."

     In conjunction with the Acquisition, TSG Acquisition was merged into the
Company,  which was then wholly-owned by Wexford.  The outstanding shares of the
Company's  capital  stock and rights to purchase the  Company's  capital  stock,
including  preferred  stock  purchase  warrants,  at  October  30,  1994 and the
Company's  then  existing  Incentive  Stock Option Plan were  cancelled  and the
outstanding  shares of capital  stock of TSG  Acquisition  held by Wexford  were
converted  into one share of the  Company's  common  stock,  $.05 par value (the
"merger share").

     In addition,  on October 31, 1994, the Company  amended its  Certificate of
Incorporation to reflect its current authorized  capital.  Further,  the Company
entered  into an  Investment  Agreement  with  Wexford,  Acor S.A.  and  Firlane
Business Corp.  (collectively the  "investors").  Acor S.A. and Firlane Business
Corp.  were former  stockholders  of the  Company.  Pursuant  to the  Investment
Agreement,  the Company  issued an  aggregate  of 3.5  million  shares of common
stock,  $.01 par value,  (the  "Common  Stock") at a price of $1.00 per share to
Wexford in exchange for the merger share.  Wexford,  in turn,  sold to Acor S.A.
and Firlane Business Corp. 507,500 and 262,500 shares,  respectively,  of Common
Stock pursuant to the terms of the Investment Agreement.  The consideration paid
by Wexford,  Acor S.A.  and Firlane  Business  Corp.  for their shares of Common
Stock was  $2,730,000,  $507,500 and $262,500,  respectively.  Also, the Company
borrowed  $2.8  million  from  Wexford  and Acor S.A.  and  issued  subordinated
promissory  notes due  November 1, 1999 that bear  interest at a rate of 10% per
annum  (the  "Affiliate  Notes").  The  Company  issued a 10%  interest  bearing
subordinated note to Wexford in the principal amount of $2,361,082 dated October
31, 1994. The Company also issued 10% interest bearing  subordinated  promissory
notes to Acor S.A. in the  principal  amount of  $208,216.73  dated  October 31,


                                       4
<PAGE>

1994,  $99,591.93 dated October 31, 1994, $83,497.82 dated November 10, 1994 and
$47,611.52  dated December 23, 1994. See Item 12 "Security  Ownership of Certain
Beneficial  Owners  and  Management"  and Item 13 - "Certain  Relationships  and
Transactions."

     In  connection  with  the  Acquisition,   Acor  S.A.   received   aggregate
consideration  of $702,037,  including  $99,200 of principal and related accrued
interest and  preference  fees pursuant to the  subordinated  master  promissory
note,  and  $680,843 in respect of Series C preferred  stock,  before a pro rata
share of the Atlantic Management Associates, Inc. success fee of $16,715 and the
settlement  obligation of $61,291.  Firlane  Business Corp.  received  aggregate
consideration of $211,881,  including  $111,600 of principal and related accrued
interest and  preference  fees pursuant to the  subordinated  master  promissory
note,  and  $115,551 in respect of Series C preferred  stock,  before a pro rata
share of the Atlantic Management Associates,  Inc. success fee of $4,868 and the
settlement  obligation of $10,402.  See Item 12 - "Security Ownership of Certain
Beneficial  Owners  and  Management"  and Item 13 - "Certain  Relationships  and
Transactions."

     Initial Public Offering.  During May 1996, the Company completed an initial
public  offering (the  "Offering") of 1,150,000  units (the "Units"),  each Unit
consisting of one share of Common Stock and one redeemable warrant  ("Redeemable
Warrant")  at a price of $9.00 per Unit for gross  proceeds of  $10,350,000.  In
connection with the offering, the Company issued warrants to the Underwriters to
purchase 100,000 shares of Common Stock (the  "Underwriter  Warrants") for gross
proceeds of $10.  Net  proceeds  received  by the  Company,  after  underwriting
discounts and expenses of $1,231,897,  amounted to  $9,118,113.  The Company has
incurred  other  offering  expenses  of  $338,372  as of March 29,  1996.  These
expenses  have been  deferred  at March 29,  1996 and,  together  with  offering
expenses incurred  subsequent to March 29, 1996, will be charged against the net
proceeds of the  Offering.  See Item 8 -  "Financial  Statements  and  Financial
Statement  Schedules"  and Item 7 -  "Management's  Discussion  and  Analysis of
Financial Condition and Results of Operations."

     Stock Purchase Agreement. The Company, Wexford, Acor S.A., Firlane Business
Corp.  and A.T.T.  IV, N.V.  ("ATTI")  entered into a Stock  Purchase and Option
Agreement on May 3, 1996 (the "Stock Purchase Agreement"). Pursuant to the terms
of the Stock Purchase Agreement,  Wexford, Acor S.A. and Firlane Business Corp.,
concurrently  with the Offering,  sold to ATTI an aggregate of 366,300 shares of
Common Stock at a price of $8.14 per share and options to purchase an additional
183,150  shares of Common  Stock at an  exercise  price of $11.00 per share (the
"Options")  at a price of $.10 per  Option.  Wexford  sold  285,714  shares  and
Options to purchase 142,857 shares.  Acor S.A. sold 53,114 shares and Options to
purchase 26,557 shares. Firlane Business Corp. sold 27,472 shares and Options to
purchase 13,736 shares.  The  consideration  received by Wexford,  Acor S.A. and
Firlane Business Corp. pursuant to the terms of the Stock Purchase Agreement was
$2,339,998,  $435,004  and  $224,995,  respectively.  See  Item  12 -  "Security
Ownership of Certain Beneficial Owners and Management."

     Restructuring.  During  the  latter  part of  fiscal  1994 and prior to the
Acquisition,  the  Company's  sales and  operating  performance  were  adversely
affected  by the  termination  of a  sales  agreement  with  respect  to a first
generation  smart  payphone  product  between  the  Company  and one of its then
significant RBOC customers caused by technical and delivery problems experienced
by the Company and the non-renewal of a refurbishment  sales agreement with such
RBOC.  See "Changing  Product Mix," below.  In the fourth quarter of fiscal 1994
prior to the Acquisition,  the Company initiated a plan to change certain senior
management,  restructure its operations,  reduce its costs and expenses, refocus
its development  activities,  increase sales, turn around its business,  improve
liquidity and attain  profitable  operations.  In connection with this plan, the
Company  recorded  restructuring  charges of  $2,570,652  during the fiscal year
ended  April  1,  1994.  See Item 6 -  "Selected  Financial  Data"  and Item 7 -
"Management's  Discussion  and  Analysis of Financial  Condition  and Results of
Operations."


                                       5
<PAGE>

     As part of the  restructuring  plan and the  Company's  efforts  to improve
liquidity,  the  Company  began to seek  additional  financing  from the venture
capital  firms that held the then  outstanding  preferred  stock of the Company.
These  venture  capital  firms  invested  $400,000 in the Company  pursuant to a
subordinated  master  promissory  note dated  June 9,  1994,  but did not invest
sufficient capital to fund the Company's business for an extended period.  These
investors  had held their  investment  in the  Company for longer  periods  than
anticipated,  and sought to liquidate their  investment.  Accordingly,  the then
current  Board  of  Directors  of the  Company  authorized  management  to  seek
alternative financing sources interested in acquiring the outstanding capital of
the Company and in  investing  additional  funds in the  Company.  Such  efforts
culminated in the Acquisition described above.

     Effective June 8, 1994,  the Board of Directors  authorized and the Company
executed executive retention agreements with its executive officers. The purpose
of the executive retention agreements was to retain the executives in the employ
of the  Company  to  facilitate  the  Company's  efforts  to  effect a change in
ownership and attract capital.  The executive retention  agreements provided for
the payment of bonuses based upon the value of a transaction which resulted in a
change in ownership.  On November 1, 1994, the Company's newly constituted Board
of  Directors  approved  the  payment  of  such  bonuses  as  a  result  of  the
Acquisition.  See Item 11 -  "Executive  Compensation"  and  Item 13 -  "Certain
Relationships and Transactions."

     During fiscal 1995, the Company  reduced its operating  costs and expenses.
However, as discussed above, the termination and non-renewal of sales agreements
between the Company and one of its then significant RBOC customers, which events
occurred  prior to the  Restructuring,  had a significant  adverse effect on the
Company's  sales.  See  "Changing  Product Mix," below.  The Company's  cost and
expense  reductions  together with  non-recurring  gains from the  settlement of
litigation  and  restructuring  credits  related to the settlement of terminated
employment contracts and the termination of non-cancelable lease agreements were
not  sufficient  to offset  the  impact of the sales  decline,  and the  Company
continued  to  operate at a loss.  However,  during  fiscal  1995,  the  Company
developed a new smart payphone processor, and entered into a $21.3 million sales
agreement  with one of its  significant  customers to provide the  processor and
other components to the customer over a period of three years. As a result,  the
Company's  sales  reached $5.9 million for the three months ended March 31, 1995
as compared to $4.5 million for the three months ended  December 31, 1994.  This
sales  agreement  may be  terminated  at the option of the  customer  upon prior
notice to the Company. See "Sales and  Markets--Domestic"  and "Changing Product
Mix,"  below.  Also  see  Item 7 -  "Management's  Discussion  and  Analysis  of
Financial Condition and Results of Operations."

     The Company's sales performance continued to improve as the Company entered
into fiscal 1996.  During the three months  ended June 30, 1995,  the  Company's
sales rose to $6.4  million as  compared to $4.9  million  for the three  months
ended July 1, 1994,  and the  Company  incurred a net loss of  $230,658  for the
three  months  ended June 30,  1995 as  compared to net income of $1,390 for the
three months ended July 1, 1994,  which  included a gain from the  settlement of
litigation  of $261,022.  Sales for the three months  ended  September  29, 1995
approximated  $7.7 million as compared to approximately $5 million for the three
months ended September 30, 1994, and the Company  generated a profit of $236,104
for the three  months  ended  September  29,  1995 as  compared to a net loss of
$357,752  for the three  months ended  September  30, 1994.  Sales for the three
months  ended  December  29,  1995  approximated  $9.6  million as  compared  to
approximately $4.5 million for the three months ended December 31, 1994, and the
Company  generated a profit of $654,957 for the three months ended  December 29,
1995 as compared to a loss of $456,040 for the three  months ended  December 31,
1994  ($67,004  for the  Predecessor  for the month  ended  October 30, 1994 and
$389,036 for the Company for the two months ended December 31, 1994).  Sales for
the three months ended March 29, 1996  approximated  $9.5 million as compared to
approximately  $5.9 million for the three  months ended March 31, 1995,  and the


                                       6
<PAGE>

Company  generated a pre-tax profit of $843,283 for the three months ended March
29, 1996 as compared to a loss of $676,545  for the three months ended March 31,
1995 .  See  Item 6 -  "Selected  Financial  Data"  and  Item 7 -  "Management's
Discussion and Analysis of Financial Condition and Results of Operations."

     In  December  1995,  the  Company  entered  into  an  amendment  to a sales
agreement with one of its significant  RBOC customers that provides for the sale
of  approximately  $12  million  smart  products  and other  components  over an
eight-month  period  commencing  November 1, 1995.  This sales  agreement may be
terminated at the option of the customer  upon prior notice to the Company.  See
"Sales and Markets--Domestic" and "Changing Product Mix," below.

     Unless the context requires  otherwise,  Technology Service Group, Inc. and
its subsidiaries are referred to herein  collectively as the "Company" or "TSG".
The term  "Predecessor"  refers to the Company for all periods  prior to October
31, 1994, the Acquisition  date. The Company's  principal  executive offices are
located at 20 Mansell Court East,  Suite 200,  Roswell,  Georgia 30076,  and its
telephone number at that address is (770) 587-0208.

The Public Payphone Industry

     Regulatory Background.  Public telecommunication services, including "coin"
or "pay"  telephone  service,  in the United  States are  presently  provided by
regulated  telephone  operating  companies,  including those owned by the RBOCs,
referred to as local exchange carriers ("LECs"),  AT&T and independent  payphone
providers. The operations of AT&T and the local exchange carriers are subject to
extensive regulation by the Federal Communications  Commission ("FCC") and state
regulatory agencies (see "Government Regulation," below). Virtually all services
offered by LECs,  including payphone  services,  are provided in accordance with
tariffs  filed  with  appropriate   regulatory  agencies,   including  the  FCC.
Independent  payphone  providers are subject to regulations of state  regulatory
agencies.

     The  majority  of pay  telephones  ("payphones")  in service  are owned and
operated by the regulated  telephone  operating  subsidiaries of the seven RBOCs
which  were  formed  as part of the  divestiture  by  AT&T  in 1984  (the  "AT&T
Divestiture").  It is believed that the RBOCs control  approximately 1.5 million
of an estimated 2.1 million payphones in service.  The remaining  installed base
of payphones are owned and operated by the large independent telephone operating
companies (such as GTE), other local exchange carriers and independent  payphone
providers.

     Subsequent  to the AT&T  Divestiture  until  1988,  the  payphone  industry
comprised  primarily  regulated  telephone  operating  companies  (including the
RBOCs) and AT&T. AT&T maintained the coinless payphones in the United States and
the coin payphones were retained entirely by the regulated  telephone  operating
companies.   These   payphones   remained  in  the  regulated   rate  base,  and
long-distance   traffic   generated   from  these   devices   was  sent  to  the
inter-exchange carrier chosen by the telephone company.

     In June  1984,  the FCC  approved  the  operation  of  independently  owned
payphones, which theoretically permitted independent payphone providers to enter
the industry.  However,  barriers to entry into the industry by private payphone
providers were substantial. The RBOCs had in place and available the services of
the  central  offices to provide  payphone  service,  including  call rating and
routing information,  the "bong" tone that signals callers to input calling card
numbers, and  collection/return  signaling for the payphone to collect or return
coins.  These  services  were not required to be made  available to  independent
payphone  providers  and placed them at a  disadvantage.  Also,  since the RBOCs
selected the inter-exchange  carrier to carry long-distance traffic generated by
payphones,  independent  payphone  operators were  generally  unable to generate
revenues from  non-coin  long-distance  payphone  calls until 1988 upon judicial
rulings that equal access applied to payphones.


                                       7
<PAGE>

     Development of Smart Payphones.  The payphone  historically deployed by the
RBOCs was  essentially  a mechanical  device that  performed  the functions of a
normal residential telephone, with the additional ability to hold and collect or
refund coins. In this  conventional  payphone  system,  all of the  intelligence
required to provide  service is located at the central  office or other  network
locations of the long  distance or local  exchange  carrier which is supplied to
the payphone via a "coin line."

     Regulatory  actions,  together  with  the  development  of  technologically
advanced  microprocessor-based  payphones  that  perform  the  functions  of the
central office within the telephone, have enabled independent payphone operators
to enter the  industry  and compete  effectively  with the  regulated  telephone
operating  companies.  Microprocessor-based  technology has provided independent
payphone providers with the capability to route and determine the proper charges
("rate") for calls and to deploy payphones  containing  maintenance  diagnostics
and reporting features, coin administration features, and station message detail
recording and reporting  features.  These features enable  independent  payphone
providers  to either route calls to Alternate  Operator  Services  ("AOS") or to
store and retrieve call data and billing  information thereby allowing the owner
to share in the long-distance  revenues generated by the phone,  reduce the cost
of  maintenance  and  collection,  and to monitor  coin  pilferage,  among other
things.

     In  response  to  the  competitive   pressures  from  independent  payphone
providers,  many of the RBOCs and other local  exchange  carriers  have begun to
upgrade their  payphone  base with  microprocessor-based  technology,  which are
referred to in the industry as "smart"  payphones.  The Company's  prospects for
future  and  continued   profitability  are  largely  dependent  on  such  trend
continuing. See "Sales and Markets--Domestic," below.

     Domestic Regulatory Outlook. On February 8, 1996, the President signed into
law the Telecommunications Act of 1996 (the "Telecommunications  Act"), the most
comprehensive   reform  of  communications   law  since  the  enactment  of  the
Communications Act of 1934. The Telecommunications Act eliminates  long-standing
legal barriers  separating  LECs, long distance  carriers,  and cable television
companies  and preempts  conflicting  state laws in an effort to foster  greater
competition in all  telecommunications  market  sectors,  improve the quality of
services and lower prices.

     The  Telecommunications  Act expressly  supersedes the consent decree which
led to the AT&T Divestiture,  including the  line-of-business  restrictions that
prohibited   the  RBOCs  from   providing   inter-exchange   services  and  from
manufacturing  telecommunications  equipment.  The  RBOCs are now  permitted  to
provide  inter-exchange  service  outside  their local service areas and to seek
approval  from the FCC to provide  inter-exchange  service  within  their  local
service  areas based upon a showing that they have opened  their local  exchange
markets to  competition.  After the FCC has given its  approval  to a request to
provide  in-region  inter-exchange  service,  the RBOC may  also  engage  in the
manufacture and provision of telecommunications equipment and the manufacture of
customer premises  equipment.  Such manufacturing  enterprises must be conducted
through separate affiliates for at least three years after the date of enactment
of the  Telecommunications  Act. In addition,  an RBOC may not  discriminate  in
favor of  equipment  produced or supplied by an  affiliate  but rather must make
procurement  decisions  based on an  objective  assessment  of  price,  quality,
delivery and other commercial factors.

     The Company believes that as a result of the reform legislation, the public
communications  industry  will undergo  fundamental  changes,  many of which may
affect the Company's business.  The legislation is likely to increase the number
of providers of  telecommunications  services,  including  perhaps  providers of
payphone  services.  This  increase  in the  number  of  providers  is likely to
stimulate demand for new payphone equipment. In such event, the Company believes
that existing  payphone  providers,  including the RBOCs,  could seek to enhance
their  technology base in order to compete more  effectively with each other and
with new  entrants.  In  addition,  as the local  exchange and  intrastate  long
distance markets are opened to competition,  inter-exchange  carriers seeking to
serve these markets may deploy greater numbers of payphones to capture local and

                                       8
<PAGE>

intrastate traffic. The Company believes that, in such an environment,  payphone
technology  could  continue to evolve,  perhaps into "Public  Access  Terminals"
providing  a gateway  to a network  for  voice,  data and video and  information
superhighway applications. There can be no assurance, however, that these trends
will develop, or that if they do develop,  they will have a beneficial impact on
the payphone market  generally or on the Company's  business in particular.  See
"Government Regulation," below.

     The International Outlook. Internationally,  it is estimated that there are
several million payphones in the installed base. Public  communication  services
in foreign  countries  are  presently  provided by large  government  controlled
postal,  telephone and telegraph companies ("PTTs"),  former PTTs that have been
privatized  for the  purpose of  investing  in and  expanding  telecommunication
networks  and  services,  and cellular  carriers.  The Company  believes  that a
perceived trend toward  privatization  and  liberalization  of the international
telecommunication  industry is opening  the  international  markets,  previously
dominated by monopoly and government  infrastructure,  to increased competition.
In addition,  many  countries are allowing  private firms to construct  cellular
networks and compete with national telecommunication authorities. It is believed
that  some  of the  large  United  States  based  telecommunications  companies,
including certain RBOCs, have invested in telecommunication opportunities abroad
including the  acquisition of interests in the privatized  PTTs and  consortiums
for the acquisition of licenses and construction of cellular networks to provide
cellular communication services.

     Presently,  the density of payphone installations in many foreign countries
on a per capita  basis is far less than that in the United  States.  The Company
believes  that many of these  countries  are seeking to expand and upgrade their
telecommunications  systems  and are funding  programs to provide  communication
services to the public.  The  expansion  programs  include the  construction  of
wireless networks,  and the Company believes that wireless payphone service will
become one of the primary  avenues of  providing  communication  services to the
public in certain  foreign  markets.  The  Company  believes  that  large  scale
payphone deployment programs are underway in Mexico, Argentina, Indonesia, China
and elsewhere,  and that the international public  communications  industry will
continue to evolve and be a  significant  growth  industry over the next several
decades to the extent that  privatization and the investment in and expansion of
both wireline and wireless networks progresses.

     Although  foreign  markets  are  believed  to  be  a  potential  source  of
significant  demand for the Company's  products,  there are  impediments  to the
Company's  ability to penetrate such markets,  including  resource  limitations,
regulations and the normal  difficulties  attendant on conducting  international
business. See "Sales and Markets--International," below.

Products and Services

     The Company  manufactures  and markets  "coin" and "coinless" pay telephone
("payphone")  products that connect to and operate as integral parts of domestic
and foreign public telecommunication networks. The Company also markets payphone
and payphone component repair,  refurbishment and conversion upgrade services to
the regulated  telephone  companies in the United States. The Company's products
include payphones equipped with non-smart payphone electronics or smart payphone
processors  (the primary  electronic  assemblies or "engines" of payphones) that
connect  to  wireline  telecommunication  networks  ("wireline  payphones")  and
payphones  equipped  with a smart  processor  or a specially  designed  cellular
processor  that  connect  to  cellular   telecommunication  networks  ("wireless
payphones").  The Company also supplies non-smart payphone  electronic  retrofit
kits, smart payphone  retrofit kits and payphone  components  (including,  among
other  things,   dials,   handsets,   chrome  doors,  payphone  electronics  and
processors)  required to both  manufacture  payphones and repair and/or  upgrade
deployed  payphones.  In  addition,  the  Company  markets  "CoinNet",  payphone
management  software  required  to  remotely  manage  and  communicate  with the
Company's smart and cellular payphone  processors.  A significant portion of the

                                       9
<PAGE>

Company's  revenues is derived from the sale of smart  payphone  processors  and
payphone  retrofit kits to certain RBOCs that are upgrading their installed base
of payphones with technologically advanced processors.

     The Company's  wireline coin  payphones are designed based upon the Western
Electric  configuration  developed  for use in the Bell  system  versus  the GTE
configuration developed for the independent telephone companies and also used by
some of the independent payphone providers.  The Western Electric  configuration
uses a housing  ("case")  with a left  sided  coin slot and coin  return  bucket
versus  the GTE  configuration  with a right  sided  coin  slot and coin  return
bucket.   The  Company's   Western  Electric   housings  are  acquired  from  an
unaffiliated  Taiwan  corporation  under a Manufacturing  Rights Agreement dated
September 16, 1991 (see "Manufacturing, Assembly and Sources of Supply," below).
These  housings  are also  acquired  from the  secondary  or  "aftermarket"  for
payphone  components  within  the  United  States.   Housings  acquired  in  the
"aftermarket" are reconditioned as part of the refurbishment services offered by
the  Company,   as  further   described  below.   Payphones   manufactured  with
reconditioned  housings are generally  referred to as  "hybrids."  The Company's
coinless  wireline and wireless  payphones are manufactured in several different
configurations,  including the Western Electric configuration,  depending on the
application.  The  Company's  coin  payphones  and  hybrids  are  supplied  with
electronic coin  mechanisms  supplied by unaffiliated  domestic  companies.  See
"Manufacturing, Assembly and Sources of Supply," below.

     The  Company's   wireline  payphone  products  were  originally   developed
specifically  for the  regulated  telephone  operating  companies  in the United
States.  However,  the  Company  has  begun  to  expand  its  business  into the
international market, and has adapted its smart wireline payphone technology for
those foreign  countries with  telecommunication  networks similar to the United
States.   The  majority  of  foreign  countries  follow  the  standards  of  the
Consultative  Committee for International  Telephone and Telegraph  ("CCITT") as
compared to the U.S.  network  standard.  One of the primary  technical  network
differences in the payphone  industry between the countries  following the CCITT
standards  and those  following  the U.S.  network  relates to call rating.  The
Company does not presently offer a product that operates with networks following
the  CCITT  standards.  However,  the  Company  has  commenced  the  design  and
development  of a smart  payphone  processor  capable of operating with networks
following either  standard.  This technology would enable the Company to compete
in foreign  countries  that follow the CCITT standard (see "Research and Product
Development", below). The Company's new smart payphone processor is currently in
the prototype  design stage.  The Company has scheduled the development  project
for completion during fiscal 1997, and anticipates,  but cannot ensure, that the
new smart  payphone  processor  will be available to market by the end of fiscal
1997.

     The following table outlines products currently offered by the Company:

PRODUCT                 DESCRIPTION

GEMINI SYSTEM II(R)     The   Gemini   System   II(R)("Gemini")   product  is  a
                        sophisticated    microprocessor-based   smart   payphone
                        processor  which is  programmable to operate in either a
                        regulated mode or a deregulated mode. The regulated mode
                        uses the rating and answer supervision services provided
                        by the central office ("CO") and associated  network. In
                        contrast,  rating and answer  supervision  services  are
                        performed   within  the  processor  when  programmed  to
                        operate in the deregulated mode.  Programmable  billing,
                        reporting and operating cost reduction  features offered
                        with the Gemini  product  include:  (i) station  message
                        detail recording,  which provides for the storage of all
                        call data within the phone;  (ii) maintenance  reporting
                        and diagnostics,  which provides for remote diagnosis of
                        payphone and component  operating  status via telemetry;
                        (iii)   coin   administration,   which   provides   coin

                                       10
<PAGE>

                        accounting  capability and reporting of coin box status;
                        (iv) call  routing,  which  provides  for the routing of
                        calls to the programmed IXC; and (v) credit card billing
                        and auditing,  which provides the ability to bill credit
                        card  calls  and  to  identify  invalid  cards  or  card
                        numbers.  The Gemini product is also  interfaced with an
                        electronic   lock  to  control  and  to  permit   remote
                        monitoring   of  collection   activities.   Programmable
                        revenue  enhancement  features  offered  with the Gemini
                        product include: (i) voice messaging,  which enables the
                        user to record a message to the called party rather than
                        allow the call to go  uncompleted;  and (ii) usage based
                        pricing,  which  administrates local call costing on the
                        basis of time.  The features  available  with the Gemini
                        product  are  designed  to enable  customers  to enhance
                        revenue  streams and to reduce  costs of  operation  and
                        maintenance  through the scheduling of  maintenance  and
                        collection  activities.   All  programming,   retrieval,
                        reporting and telemetry  features are performed remotely
                        using the Company's payphone software management system.

GEMSTAR                 The  GemStar  product  is a  microprocessor-based  smart
                        payphone processor  designed for regulated  applications
                        which   require   the  rating  and  answer   supervision
                        functions  performed  by the  CO  network.  The  GemStar
                        product  offers the primary cost reduction and reporting
                        features of the Gemini  product,  including  maintenance
                        reporting and diagnostics and coin administration.  With
                        added memory,  the GemStar product also provides station
                        message detail  recording.  The GemStar  product is also
                        interfaced  with an  electronic  lock to control  and to
                        permit remote monitoring of collection activities.

INMATE                  The  InMate  product  is  a  microprocessor-based  smart
                        payphone  processor  designed for the prison  segment of
                        the market where cost reduction and revenue  enhancement
                        features  as  well as  other  specialized  features  are
                        required.  The InMate  product  offers  station  message
                        detail recording, maintenance reporting and diagnostics,
                        voice  messaging,  usage based pricing and call routing.
                        In addition,  specialized features include: (i) outgoing
                        call restriction,  which can restrict calls to specified
                        numbers;  (ii)  call  duration,  which  limits  the time
                        duration  of calls;  and (iii)  personal  identification
                        numbers,  which  permit  valid user  access  only.  Coin
                        Administration   features   are  not  provided  in  this
                        coinless environment.

GEMCELL                 The GemCell product is a  microprocessor-based  cellular
                        payphone   processor  that   interfaces  to  a  cellular
                        transceiver  for  use  in  domestic  and   international
                        wireless networks. The GemCell product was designed with
                        all the  primary  features  available  with  the  Gemini
                        product except coin administration. Instead, the GemCell
                        product  was  designed  to accept  debit  ("prepay")  or
                        credit cards as the form of payment. The GemCell product
                        is not currently marketed in the U.S.


COINNET                 The  CoinNet  product  is  a  remote  payphone  software
                        management  system which operates on personal  computers
                        in  a  multi-tasking   environment.   This   proprietary
                        software product  provides the Company's  customers with
                        the ability to manage  networks of  installed  payphones
                        interactively.  Downloading software changes, retrieving
                        station message detail  recording data,  maintenance and
                        diagnostics  data  and  coin  box  data are a few of the
                        functions of this Unix or MSDOS-based software system.


                                       11
<PAGE>

PAYPHONES               The  Company  offers  its  payphones  in a wide range of
                        electronic and smart  configurations  depending upon the
                        application requirements of its customers. The Company's
                        wireline  payphones  include  coin (or token)  payphones
                        and/or  coinless   payphones,   including   credit  card
                        applications. The Company's wireless, coinless payphones
                        are   offered  in  fixed   configurations   as  well  as
                        configurations  for  mobile  deployment,  such as taxis,
                        trains and buses. The Company's smart wireline  payphone
                        technology  derives  power  strictly  from the telephone
                        line,  eliminating  the need for external power sources.
                        The   Company's   wireless   payphones  are  powered  by
                        commercial  electric  line  power or by a solar  powered
                        platform  so that they can be deployed  without  network
                        wiring and cabling.

CELLULAR
ASSISTANCE PHONE        The   Company   also  offers  a   specialized   Cellular
                        Assistance  Phone  designed to provide  emergency  phone
                        service in specific applications, such as along highways
                        and in remote areas.  The Cellular  Assistance  Phone is
                        provided with a cellular transceiver and a solar powered
                        platform  for  deployment  without  network  wiring  and
                        cabling.  The features of the Cellular  Assistance Phone
                        are limited to those  required for emergency  situations
                        and  permit  the  user to  automatically  dial a  preset
                        emergency assistance number. With the exception of three
                        units sold to the U.S.  Army,  the  Cellular  Assistance
                        Phone is not  currently  marketed in the United  States.
                        
PAYPHONE
COMPONENTS              Payphone  components  supplied by the  Company  include,
                        among others, non-smart payphone electronics,  touchtone
                        dials,  handsets,  coin relays, and volume amplification
                        assemblies.  These  components are  manufactured  at the
                        Company's facilities to Bellcore specifications.

     The Company  negotiates the sales prices of its products with each customer
based on many factors including volume,  configuration,  and required  features,
among others,  and prices of the Company's  products vary accordingly.  The list
prices of Gemini products,  GemStar products and Inmate products range from $299
to $799 per unit. The Company's  GemCell product is generally  incorporated into
payphones  which have list prices  ranging  from $1,399 to $1,999 per unit.  The
list  prices  of  the  Company's  smart  and  electronic  payphones  range  from
approximately $999 to $1,499 per unit. The list prices of the Company's Cellular
Assistance Phone ranges from $1,500 to $3,800. The sales prices of the Company's
payphone  components  and  services  are  dependent  upon the nature of services
rendered  or the  component  provided  and range  from less than ten  dollars to
several hundred dollars. The Company's payphone management software is generally
provided  at no charge or a nominal  one-time  license  fee.  Such  software  is
licensed to users in perpetuity for a limited geographic area.

     The Company's agreements with its manufacturers  generally provide that the
Company  will  bear  certain  cost  increases   incurred  by  the  manufacturer.
Accordingly,  the Company's  manufacturing  costs may  fluctuate  based on costs
incurred  by its  contract  manufacturers  and such  fluctuations  could  have a
material and adverse impact on earnings.  The Company's  sales  agreements  with
customers  generally  have fixed product  prices with limited  price  escalation
provisions.  Two of the  Company's  sales  agreements  commit  the  customer  to
purchase  specific  quantities  of the Company's  products at specified  prices,
subject  to  the  cancellation  provisions  of  such  agreements.   Other  sales
agreements, however, do not commit the customer to purchase specified quantities
of the Company's  products.  Consequently,  there is a risk that the Company may
not be able to pass on  price  increases  to its  customers.  In the  event  the
Company's  costs  increase  or  orders  are  lost due to  price  increases,  the
Company's   profitability   would  be   adversely   affected.   See  "Sales  and

                                       12
<PAGE>

Markets--Domestic,"  "Changing  Product  Mix" and  "Manufacturing,  Assembly and
Sources of Supply," below.

Services

     The Company provides payphone and payphone component repair,  refurbishment
and  upgrade  conversion  services  for its  customers.  Refurbishment  services
involve the rebuilding of payphone  components and sets to "like new" condition.
Upgrade conversion  services include the modification of payphone components and
sets to an updated or enhanced technology.

Sales and Markets

     Domestic.   The  Company   markets  its  payphone   products  and  services
predominately  to the RBOCs (see  "General,"  above and "Changing  Product Mix,"
below).  In fiscal  years 1994,  1995 and 1996,  sales to RBOCs  accounting  for
greater  than  10%  of  the  Company's  sales   aggregated  73%,  72%  and  88%,
respectively, of the Company's sales revenues. During fiscal 1994, Bell Atlantic
Corp.  ("Bell  Atlantic"),  BellSouth  Telecommunications,  Inc. and NYNEX Corp.
("NYNEX")  accounted  for  approximately  $6.1  million,  $10.5 million and $5.8
million,  respectively,  of the Company's sales.  During fiscal 1995,  Ameritech
Services,  Inc., Bell Atlantic,  Southwestern Bell Telephone Company ("SWB") and
NYNEX accounted for approximately $2.8 million,  $5.8 million,  $3.8 million and
$2.2 million,  respectively, of the Company's sales. During the year ended March
29, 1996, Bell Atlantic, NYNEX and SWB accounted for approximately $5.6 million,
$7.9 million and $15.5 million, respectively, of the Company's sales.

     The Company competes for and enters into non-exclusive  supply contracts to
provide products,  components and services to the RBOCs. The Company has entered
into sales agreements to provide smart products to Ameritech Services,  Inc. and
U.S.  West.  The Company has entered into sales  agreements to provide  payphone
components to Ameritech Services, Inc., BellSouth Telecommunications, Inc., Bell
Atlantic,  NYNEX and SWB.  The  Company  has entered  into sales  agreements  to
provide repair,  refurbishment  and conversion  services to Ameritech  Services,
Inc., Bell Atlantic, NYNEX and SWB. These agreements have terms ranging from two
to three years,  are  renewable at the option of and subject to the  procurement
process of the  particular  RBOC,  contain  fixed sales prices for the Company's
products and services with limited  provisions  for cost increases and expire at
various  dates  from  July  1996 to  March  1999.  These  sales  agreements  are
frameworks  for  dealing  on open  account  and do not  specify  or  commit  the
Company's  customers to purchase a specific  volume of products or services.  If
orders  are made,  however,  the  Company  has  agreed  to fill  such  orders in
accordance  with the  customer's  contract  specifications.  The  agreements are
generally  subject to  termination  at the option of the  customer  upon 30 days
notice to the Company,  or if the Company defaults under any material  provision
of the agreement, including provisions with respect to performance. In addition,
the Company has entered into sales agreements to provide smart products to NYNEX
and SWB.  The  terms of these  sales  agreements  (the  "firm  commitment  sales
agreements"),  however, require the customers to purchase specific quantities of
smart  products  and other  components  from the  Company at  specified  prices,
subject to the  cancellation  provisions  thereof.  See "Changing  Product Mix,"
below.

     The  Company  anticipates  that  it will  continue  to  derive  most of its
revenues from such customers,  and other regional telephone  companies,  for the
foreseeable  future. The loss of any one of such RBOC customers or a significant
reduction  in sales to such RBOCs  would have a material  adverse  effect on the
Company's business.  Recently,  two mergers between Pacific Telesis Inc. and SBC
Communications,  Inc.  (the parent of SWB),  and between Bell Atlantic and NYNEX
were announced. The Company cannot predict the impact that such mergers or other
future mergers will or may have on the Company's business.

                                       13
<PAGE>

     The Company's  prospects for continued  profitability are largely dependent
upon the RBOC's upgrading the technological capabilities of their installed base
of payphones, and utilizing the Company's products and services for such upgrade
conversion programs.  To date, the Company believes that two of the seven RBOC's
have commenced or completed a technological upgrade conversion program for their
installed  base of  payphones.  One of such  companies,  which is a  significant
customer of the  Company,  has entered  into a three-year  $21.3  million  sales
agreement  with the Company in  connection  with the upgrade of a portion of its
installed  base of  payphones.  In December  1995,  the Company  entered into an
amendment to a sales agreement with another RBOC, also a significant customer of
the Company,  that provides for the sale of  approximately  $12 million of smart
products and other components over an eight-month period commencing  November 1,
1995.  Both of these sales  agreements  may be  terminated  at the option of the
customer upon prior notice to the Company.  The  termination  of these or any of
the  Company's  sales  agreements  could have a material  adverse  effect on the
Company's business. Further, any assessment of damages under the Company's sales
contracts  could  have a  further  material  adverse  effect  on  the  Company's
operating results and liquidity. The Company is also competing for another smart
payphone award with one of its significant  customers.  The Company's  prospects
are  dependent  upon this  award as well as its  ability to obtain  other  sales
agreements  with the RBOCs in the  future.  Further,  the  Company's  ability to
maintain  and/or increase its sales is dependent upon its ability to compete for
and  maintain  satisfactory  relationships  with the RBOCs,  particularly  those
significant  customers  referred to above.  See  "Changing  Product Mix," below.
Prior  to  a   restructuring   instituted  in  1994,  the  Company   experienced
difficulties with a first generation smart payphone product,  which difficulties
subsequently  were  remedied.  Such  difficulties,   however,  resulted  in  the
termination  of a  contract  for such  product  with one of the  Company's  then
significant  RBOC customers (see  "Development  of the  Company--Restructuring,"
above and  "Changing  Product  Mix,"  below).  There can be no  assurances  that
similar  difficulties will not occur in the future.  See "Changing Product Mix,"
below and Item 7 - "Management's  Discussion and Analysis of Financial Condition
and Results of Operations--Results of Operations."

     The Company is dependent  upon its third party  contract  manufacturers  to
supply smart  products and  electronic  locks to customers and to meet its sales
commitments   pursuant   to  its   firm   commitment   sales   agreements.   See
"Manufacturing, Assembly and Sources of Supply," below.

     The Company sells its products and services directly to its customers.  The
Company involves a wide-range of personnel in its sales and marketing activities
including  its Vice  President of Sales and  Marketing,  two  experienced  sales
directors, three service technicians,  its Operations and Plant Vice Presidents,
its  engineering  staff,  its quality  managers and its  President  and CEO. The
Company's   engineering  staff  and  service  technicians  provide  support  and
technical  services over the telephone without charge,  and the Company provides
field engineering support services during the initial deployment of products and
when customers encounter unusual or technical problems. The Company's commitment
to service and support  throughout its  organization  is directed at maintaining
strong  relationships  with customers'  operating,  technical and administrative
personnel.  The Company also conducts training seminars and provides  assistance
to customers in the installation and set-up of the Company's  payphone  software
management system.

     International.  Internationally, the Company markets its smart wireline and
wireless payphones in foreign markets, primarily consisting of Korea and Mexico.
The Company's wireless payphones have been deployed in Korea,  Mexico,  Ecuador,
Venezuela and Guatemala.  The Company's  smart "Gemini"  payphone is deployed in
China. The Company markets its products in these foreign markets primarily under
distributor and reseller relationships.  The Company has established distributor
relationships  in Venezuela,  for the South American  markets,  and in Korea and
China.  The Company  presently sells its products in Central  American  markets,
both directly and through an  independent  sales  representative.  The Company's
largest foreign customer is presently a cellular service provider in Korea.

                                       14
<PAGE>

     The Company's  export sales during fiscal 1994, 1995 and 1996  approximated
$798,000,  $1.4 million and  $855,000,  respectively.  Substantially  all of the
Company's  international  sales  are  direct  sales  to  foreign  customers  and
resellers.  The Company believes that the  international  public  communications
market  represents  a growth  opportunity.  The  Company,  however,  has limited
experience  exporting products and operating outside the United States and there
can be no  assurance  that  the  Company  will be able to  generate  significant
revenues from international  business.  Conducting  business  internationally is
subject to a number of potential risks, including political instability, foreign
currency   fluctuations,   adverse   movements  in  exchange   rates,   economic
instability,  the imposition of tariffs and import and export controls,  changes
in governmental policies (including U.S. policy toward these countries), general
credit  and  business  risks and other  factors,  one or more of which,  if they
occur,  could  have an  adverse  effect on the  Company's  ability  to  generate
international  sales or  operations.  During the later part of fiscal 1995,  the
Company's then largest foreign customer ceased importing the Company's  products
as a result of the  devaluation of the Mexican peso. The Company's sales to date
have been  denominated  in U.S.  dollars and as a result,  no losses  related to
currency  fluctuations have been incurred.  For the same reason, the Company has
not engaged in currency hedging activities. There is no assurance, however, that
the  Company  will be able to continue  to export its  products  in U.S.  dollar
denominations  or that its  business  will not  become  subject  to  significant
exposure to foreign currency risks. In addition,  the Company intends to develop
wireline payphone products for international  CCITT  applications (see "Products
and Services,"  above),  and there is no assurance that the Company will be able
to successfully develop or market such products.  Finally, many of the Company's
known and potential international  competitors have substantially more financial
and other resources than the Company and, therefore, are formidable competitors.
See "Competition," below."

     In January  1996,  the Company  entered  into a letter  agreement  with its
Korean  distributor  to sell 2,000  Gemini  payphones  for  re-export  to China.
However,  there is no assurance that the Company will be able to comply with the
customers specifications and supply such payphones on a timely basis, or at all.
Pursuant to the letter agreement,  the parties agreed in principle to enter into
a manufacturing  and technology  transfer  agreement that, if entered into, will
enable the Korean  distributor  to  manufacture  Gemini  products  for sale on a
non-exclusive  basis in the Far East,  including China. Upon consummation of the
manufacturing  and  technology  transfer  agreement,  the Company  shall receive
royalties equal to $50 per unit with respect to Gemini products manufactured and
sold by the  distributor.  However,  there is no  assurance  that  the  proposed
relationship will result in any meaningful sales or royalties to the Company.

Changing Product Mix

     The Company's business is shifting from repair and service to the provision
of smart  payphone  products.  The Company's  sales of smart  payphone  products
consisting  primarily of  processors  and payphone  retrofit  kits  increased to
approximately  $21.8 million during the year ended March 29, 1996 as compared to
$6.6  million in fiscal  1995 and $9.0  million  in fiscal  1994.  Although  the
Company's  sales of smart  payphone  products  declined  to  approximately  $6.6
million in fiscal 1995 as compared to fiscal 1994, the decline was  attributable
primarily to the termination of a first generation smart product sales agreement
between the Company and one of its then  significant  RBOC  customers  caused by
technical and delivery problems  experienced by the Company.  In addition,  such
RBOC failed to renew a refurbishment sales agreement with the Company during the
latter  part of fiscal  1995.  See "Sales  and  Markets--Domestic,"  above.  The
Company, however,  continues to supply certain payphone components to such RBOC.
Sales to this RBOC customer  accounted for 34% of the Company's sales during the
year ended April 1, 1994,  6% of sales during the seven months ended October 30,
1994,  10% of sales  during the five months ended March 31, 1995 and 3% of sales
during the year ended March 29, 1996. See "Sales and Markets--Domestic," above.

                                       15
<PAGE>

     During the initial stages of the roll out of the Company's first generation
smart product during fiscal 1993, the Company's contract manufacturer was unable
to deliver  product in accordance with the customer's  delivery  schedule due to
material shortages and product testing limitations and constraints. In addition,
during the course of the  contract,  the  Company  redesigned  the  product  and
selected another contract manufacturer. This contract manufacturer delivered the
product to the Company  that later  manifested  certain  hardware  problems  and
failures that the Company  attributed to defective  components.  These  problems
ultimately led to the termination of the smart product sales agreement  referred
to above  (see Item 7 -  "Management's  Discussion  and  Analysis  of  Financial
Condition  and  Results  of  Operations").  The  Company  has  disqualified  the
suppliers  that  provided  the alleged  defective  components  to the  Company's
contract   manufacturer   and  believes  that,   through   improved  design  and
engineering,  it has  resolved  the  hardware  and  software  problems  that  it
experienced with its first  generation  smart product.  The Company has recently
selected its current contract  manufacturer to produce the current generation of
such printed  circuit board  assemblies,  and such products have not experienced
similar problems (see  "Manufacturing,  Assembly and Sources of Supply," below).
The  Company  is  currently  involved  in a  dispute  with the  former  contract
manufacturer  and is  involved  in  litigation  with  one  of  the  disqualified
component suppliers. See Item 3 - "Legal Procedures and Disputes."

     In December  1994,  the Company  entered  into a sales  agreement  with SWB
pursuant to which the Company  agreed to supply and SWB agreed to purchase $21.3
million of smart processors and other  components,  including  electronic locks,
over a three-year  period at specified  prices.  The  agreement  also includes a
"most  favored  customer"  clause  pursuant  to which the  Company has agreed to
provide SWB price and other terms at least as favorable to SWB as those extended
by the Company to other customers for the products covered by the agreement. The
agreement contains certain covenants and conditions  relating to product quality
and delivery  requirements,  among others.  The agreement provides for penalties
and  damages in the event  that the  Company  is unable to comply  with  certain
performance  criteria.  See  "Manufacturing,  Assembly  and  Sources of Supply,"
below.  Upon a  default  by the  Company  with  respect  to such  covenants  and
conditions,  SWB has the right to cancel the  agreement  or reduce its  purchase
commitment, provided such default is not cured within a 20-day notice period. In
addition,  SWB may in any event  terminate the  agreement  upon at least 30 days
notice.  However,  upon  such a  termination,  SWB has  agreed to  purchase  all
finished  goods then held by the  Company  and to pay  contractor  and  supplier
cancellation and restocking  charges,  if any, plus a nominal profit  percentage
above the cost of such  materials.  Because SWB has the right to  terminate  the
contract on 30 days notice as described  above,  there can be no assurance  that
the Company will  ultimately  sell $21.3 million of smart  processors  and other
components  pursuant to such  contract.  The Company is dependent upon its third
party  manufacturers  to supply products  required to meet its sales  commitment
under the terms of the agreement  (see  "Manufacturing,  Assembly and Sources of
Supply,"  below).  As of March 29,  1996,  the  Company  estimates  that SWB has
acquired  approximately  65% of  committed  volume  under such sales  agreement.
However, as a result of changes in SWB's delivery requirements, the Company does
not  anticipate  shipping  the  remaining  volume  pursuant  to the terms of the
agreement  during the 1996 calendar year. See Item 7 - "Management's  Discussion
and Analysis of Financial Condition and Results of Operations."

     In  December  1995,  the  Company  entered  into  an  amendment  to a sales
agreement  with NYNEX  pursuant to which the Company  agreed to supply and NYNEX
agreed  to  purchase  approximately  $12  million  of smart  products  and other
components  over a eight-month  period at specified  prices.  The agreement also
includes a "most  favored  customer"  clause  pursuant  to which the Company has
agreed to provide  NYNEX price and other terms at least as favorable to NYNEX as
those extended by the Company to other customers for the products covered by the
agreement.  The agreement contains certain covenants and conditions  relating to
product quality and delivery  requirements,  among others. Upon a default by the
Company with respect to such  covenants and  conditions,  NYNEX has the right to

                                       16
<PAGE>

cancel the  contract,  provided such default is not cured within a 14-day notice
period. Either party may terminate the agreement upon default by the other party
of any material  provision of the  agreement  provided such default is not cured
within a 10-day notice period. In addition,  NYNEX has the right to cancel prior
to shipment any and all orders under the agreement and, in such event,  would be
liable to the Company only for the cost of goods not otherwise usable or salable
by the  Company.  Because  NYNEX has the  right to  terminate  orders  under the
contract as described  above,  there can be no  assurance  that the Company will
ultimately sell the $12 million of products under such contract.  The Company is
dependent upon its third party manufacturers to supply products required to meet
its  sales  commitment  under the terms of the  agreement  (see  "Manufacturing,
Assembly and Sources of Supply,"  below).  As of March 29, 1996, the Company has
satisfied approximately 43% of its sales commitment to NYNEX.

     The Company's  service  business  revenues,  including  sales of electronic
payphones and payphone components,  declined from approximately $21.2 million in
fiscal 1994 to  approximately  $12.3 million in fiscal 1995 and to approximately
$10.6 million in fiscal 1996.  Although a significant portion of the fiscal 1995
decline in service  business  revenues was  attributable to the non-renewal of a
refurbishment sales agreement with one of the Company's RBOC customers discussed
above,  the Company  believes that as the RBOCs upgrade their payphone base with
new technology,  their need for repair and refurbishment  services and non-smart
electronic payphone products will decline.

Competition

     The Company believes that it is a significant provider of payphone products
and payphone repair services to the regulated  telephone  operating companies in
the United States. The Company operates in a highly competitive  environment and
competes  against  numerous  domestic and foreign  providers  of  payphones  and
payphone repair services that have financial, management and technical resources
substantially  greater  than those of the Company.  In addition,  there are many
other firms which have the resources and ability to develop and market  products
which could  compete  with the  Company's  products.  The Company  believes  its
ability to compete  depends  upon many  factors  within and outside its control,
including  the timing and market  acceptance  of new  products  developed by the
Company  and its  competitors,  performance,  price,  reliability  and  customer
service and support.

     The  Telecommunications  Act lifts the AT&T consent decree's restriction on
the manufacturing of  telecommunications  equipment by the RBOCs.  After the FCC
finds that the RBOC has opened its local  exchange  market to  competition,  the
RBOC,   through   a   separate   affiliate,    may   manufacture   and   provide
telecommunications equipment and may manufacture customer premises equipment. As
a result of the  legislation,  the  Company  could face new  competitors  in the
manufacture of payphones and payphone  components.  These new  competitors  will
probably include one or more of the RBOCs, as well as Lucent  Technologies,  the
newly  created  equipment and  technology  spin-off of AT&T.  The RBOCs,  Lucent
Technologies  and  AT&T  have  financial,  management  and  technical  resources
substantially  greater than the Company.  However,  the RBOCs lack manufacturing
expertise,   and  the   legislation   does  not  permit  them  to  create  joint
manufacturing  operations  with each  other.  The  Company  believes  that these
factors  may lead the RBOCs to seek  non-affiliated  manufacturing  enterprises,
such as the Company,  with which to  collaborate.  In addition,  the legislation
provides  that as long as  Bellcore  is an  affiliate  of more  than  one  RBOC,
Bellcore  may  not  engage  in  manufacturing  telecommunications  equipment  or
customer  premises  equipment.  The  Telecommunications  Act  also  incorporates
numerous  safeguards  to ensure that  standards  setting  organizations  conduct
themselves fairly and requires the FCC to establish a dispute resolution process
for equipment manufacturers involved in conflicts over standards setting.

     The Company  believes that the primary  competitive  factors  affecting its
business with the RBOCs are quality,  price,  service and delivery  performance.
The Company  competes  aggressively  with respect to the pricing of its products
and services,  and although the Company's contractual  agreements with the RBOCs

                                       17
<PAGE>

generally   provide  the  Company  with  the  ability  to  increase   prices  if
manufacturing  costs increase,  the Company attempts to reduce its manufacturing
costs  rather than  increase its prices.  The Company also  attempts to maintain
inventory at levels which enable the Company to provide immediate service and to
fulfill the delivery  requirements  of its customers.  The Company also provides
weekly  pick-up and  delivery  services to most of its RBOC  customers to ensure
timely performance.

     The Company  believes that its principal  competitors  in the United States
include Protel Inc., Elcotel, Inc.,  Intellicall,  Inc., Lucent Technologies and
International   Totalizing  Systems,  Inc.,  and  with  respect  to  repair  and
refurbishment services,  Restor Industries,  Inc. The Company also competes with
numerous foreign companies  marketing  products in the United States,  including
Nortel (previously known as Northern Telecom,  Inc.).  However, the Company does
not believe that foreign  competitors  have been able to successfully  penetrate
the  regulated  payphone  industry in the United  States.  Some of the Company's
competitors,  including Protel Inc., Intellicall,  Inc. and Elcotel, Inc. supply
payphone  products to  independent  payphone  providers  which  compete with the
regulated telephone companies. The Company does not actively market its products
to independent payphone providers.

     Many of the Company's competitors are substantially larger than the Company
and have significantly greater financial,  technical and marketing resources. As
a  result,  they  may be  able  to  respond  more  quickly  to  new or  emerging
technologies  and  changes  in  customer  requirements,  or  to  devote  greater
resources to the  development,  promotion  and sale of their  products  than the
Company.  It is also  possible  that new  competitors  may  emerge  and  acquire
significant  market  share.  Possible  new  competitors  include  large  foreign
corporations,  the Company's RBOC customers and other entities with  substantial
resources.  In addition, as a result of the  Telecommunications Act of 1996, the
RBOCs will be permitted to manufacture and provide telecommunications  equipment
and  to  manufacture   customer  premises  equipment  when  certain  competitive
conditions  have been met. It is possible  that one or more RBOCs will decide to
manufacture payphone products, which would increase the competition faced by the
Company  and could  decrease  demand for the  Company's  products by such RBOCs.
Increased  competition  is likely to result in price  reductions,  reduced gross
margins and loss of market  share,  any of which  would have a material  adverse
effect on the Company's business, results of operations and financial condition.
There can be no assurance that the Company will be able to compete  successfully
against  current or future  competitors or that  competitive  pressures will not
have a material adverse effect on the Company's business,  results of operations
and  financial  condition.  In  addition,  it is unlikely  that the Company will
become a  significant  supplier of smart  payphone  products to all seven of the
RBOCs since competition for business with the RBOCs is intense.

     Internationally,  the Company competes with numerous  foreign  competitors,
all of which have financial,  management and technical  resources  substantially
greater than the Company.  These foreign  competitors  market payphone  products
predominately  to the PTT's and  thereby  dominate  the  international  payphone
market. The Company believes that the primary  competitive factors affecting its
international  business  are the  ability  to  provide  products  that  meet the
specific application requirements of the customers, quality and price.

     The Company expects that a number of personal  communications  technologies
will become  increasingly  competitive  with payphone  services  provided by the
regulated   telephone  companies  and  independent   payphone  providers.   Such
technologies  include  radio-based  paging  services,  cellular mobile telephone
services and personal communication services. However, the Company believes that
the payphone industry will continue to be a major provider of telecommunications
access.

     Prior to 1984,  the regulated  telephone  companies  held a monopoly in the
United States payphone market, and they continue to have a dominant share of the
payphone market. The regulated  telephone  companies have financial,  marketing,
management and technical resources  substantially  greater than those of private

                                       18
<PAGE>

payphone providers.  The Company believes that the regulated telephone companies
will continue to experience  increasing  competition from  independent  payphone
providers.  Accordingly,  the Company believes, but cannot ensure, that they can
be expected to upgrade their technology base and protect their market share.

     The Company believes that wireless payphone services will become one of the
primary avenues of providing communication services to the public in many of the
developing  nations in South America and Central  America and that these markets
represent  a  significant  growth  opportunity.  Many of the  cellular  licenses
awarded to companies in foreign markets to provide  services in competition with
national  communication   authorities  have  been  awarded  to  consortiums  and
companies  in which  the RBOCs  have  invested.  The  Company  believes  that an
opportunity  exists  to expand  its  market  channel  within  the RBOC  arena by
deployment  of  its  wireless  payphone  technology  to  international  wireless
concerns affiliated with the RBOCs. The Company intends to continue to invest in
the  development  of wireless  products and  hardware for non-coin  technologies
including prepay and debit cards and smart ("chip") cards.

Manufacturing, Assembly and Sources of Supply

     The Company's repair,  refurbishment and conversion  services are performed
and most of the Company's products are assembled at the Company's  manufacturing
facilities  in Paducah,  Kentucky and Orange,  Virginia.  In  addition,  certain
components including low-density electronic circuit board assemblies,  dials and
handsets,  are  manufactured at the Company's  facilities.  Other components are
purchased  from  various  distributors  and  manufacturers,  including  contract
manufacturers  engaged by the Company. The Company generally assembles its smart
payphone  products  from  assemblies  produced  by certain  manufacturers  under
contractual  arrangements.  To the  extent  that  such  manufacturers  encounter
difficulties in their production processes that delay shipment to the Company or
that affect the quality of items supplied to the Company,  the Company's ability
to perform its sales  agreements or otherwise to meet supply  schedules with its
customers can be adversely affected.

     On October 21, 1994,  the Company  entered into a  manufacturing  agreement
with Avex Electronics,  Inc., a large contract  manufacturer,  that provides for
the production of the Company's GemStar circuit board assemblies and the GemStar
payphone processor.  Pursuant to the terms of the manufacturing  agreement,  the
Company committed to purchase $12.2 million of assemblies over an eighteen-month
period  beginning in December  1994.  Purchases  under the terms of the contract
fluctuate  based  on  delivery  requirements  established  by the  Company.  The
agreement may be  terminated by either party for default upon a material  breach
of the terms of the  agreement by the other party,  provided  such breach is not
cured within a 30-day  notice  period.  Further,  the Company may  terminate the
agreement  at any time.  However,  upon a  termination  of the  agreement by the
Company,   the  Company  is  obligated  to  purchase  inventories  held  by  the
manufacturer  and  pay  vendor  cancellation  and  restocking  charges,   and  a
reasonable   profit   thereon.   The  Company  has  also  engaged  the  contract
manufacturer  to  manufacture  the  printed  circuit  board  assemblies  for the
Company's  Gemini  processors.  The  Company  is  dependent  upon  the  contract
manufacturer  to  manufacture  and  supply  products   required  to  meet  sales
commitments  under the terms of its firm commitment sales agreements (see "Sales
and Markets--Domestic" and "Changing Product Mix," above).

     The  Company has entered  into  several  teaming  agreements  with  Control
Module,  Inc., a manufacturer of electronic lock devices, to market the products
to certain RBOCs and other telephone  companies.  The teaming agreements provide
for the award of exclusive  dealer contracts to the Company when customers award
purchase contracts to the Company. On November 18, 1994, the Company executed an
exclusive  dealer  agreement to supply the electronic lock devices to one of the
Company's  significant RBOC customers.  The dealer agreement commits the Company
to purchase  approximately  $3.5 million of electronic lock devices at specified
prices over a two-year  period.  The purchase  volume of electronic lock devices

                                       19
<PAGE>

varies based on delivery  requirements  established  by the Company.  The dealer
agreement expires after the Company's  purchase of the committed volume or after
30 months,  whichever  occurs  first.  The agreement may be terminated by either
party for default  upon a material  breach of the terms of the  agreement by the
other party,  provided such breach is not cured within a 30-day  notice  period.
Further,  the Company may terminate its orders under the agreement  upon 45 days
notice.  However,  upon a termination of outstanding orders by the Company,  the
Company is obligated to purchase  inventories  held by the  manufacturer and pay
vendor  cancellation and restocking  charges.  The Company is dependent upon the
electronic  lock  manufacturer  to supply  products  required  to meet its sales
commitment  under the terms of one of its firm commitment  sales agreements (see
"Sales and Markets--Domestic" and "Changing Product Mix," above).

     Pursuant to its agreements with Avex Electronics,  Inc. and Control Module,
Inc.  discussed  above,  the Company is  obligated  to acquire  certain  product
inventory in a prescribed time period.  The Company  presently  anticipates that
scheduled purchases under such contracts through December 1996 will exceed sales
requirements  as a result of  changes  in  delivery  requirements  of one of the
Company's  customers.  Although  the  Company is  encouraging  its  customer  to
accelerate  purchases and is seeking to reschedule  deliveries  pursuant to such
agreements, an increase in inventories related to such agreements is anticipated
and  such  increase  could  approximate  as much as $2.0  million.  See Item 7 -
"Management's  Discussion  and  Analysis of Financial  Condition  and Results of
Operations--Liquidity and Capital Resources" and "Changing Product Mix," above.

     On September  16, 1991,  the Company  entered into a  Manufacturing  Rights
Agreement (the  "Manufacturing  Agreement')  with Commtek  Industries,  Inc., an
unaffiliated Taiwan corporation.  Pursuant to the Manufacturing  Agreement,  the
Company granted the Taiwan corporation the exclusive right to utilize the assets
owned  by  the  Company's  foreign  division  for a  period  of  five  years  to
manufacture  many  of the  non-electronic  components  and  assemblies  for  the
Company's  products in factories  based in the Pacific Rim. The Company  entered
into the Manufacturing  Agreement because it determined that continued operation
of the  business  was not  economical  due to the capital  commitments  required
therefor.  The Company agreed to purchase a minimum  aggregate  annual volume of
$2.5 million during the first year of the agreement and $3 million for each year
thereafter.  The Manufacturing  Agreement  provided for the payment of an annual
fee of $57,155 to the Company through March 31, 1995. The Taiwan  corporation is
required to pay  royalties to the Company  based upon sales to  customers  other
than the Company.  The  Manufacturing  Agreement  also provides that the Company
receives a 20% discount from prices charged to other customers.

     The  majority  of the  Company's  products  in  terms of  revenues  contain
components or assemblies that are purchased from single sources (including those
discussed  above).  The Company  believes that there are alternative  sources of
supply for most of the components and assemblies currently purchased from single
sources.  Some of the components  and  assemblies  used by the Company for which
there are not immediately  available  alternative sources of supply are provided
to  the  Company  under  standard  purchase  arrangements.   If  a  shortage  or
termination  of the supply of any one or more of such  components  or assemblies
were to occur, however, the Company's business could be materially and adversely
affected.  In such event,  the Company would have to incur the costs  associated
with redesigning its products to include  available  components or assemblies or
otherwise obtain adequate substitutes,  which costs could be material. Also, any
delays with respect to redesigning products or obtaining  substitute  components
could adversely affect the Company's business.

     The  Company  has  entered  into  two  agreements  pursuant  to which it is
obligated to acquire certain product  inventory in prescribed time periods.  The
Company  presently  anticipates  that scheduled  purchases  under such contracts
through  December 1996 will exceed sales  requirements as a result of changes in

                                       20
<PAGE>

the  Company's   customer  delivery   requirements.   Although  the  Company  is
encouraging  its customer to  accelerate  purchases and is seeking to reschedule
deliveries  pursuant to such agreements,  an increase in inventories  related to
such  agreements is anticipated  and such increase could  approximate as much as
$2.0 million.  See Item 7 -  "Management's  Discussion and Analysis of Financial
Condition  and  Results of  Operations--Liquidity  and  Capital  Resources"  and
"Changing Product Mix," above.

     The  Company  attempts to maintain  inventory  levels  adequate to meet the
delivery  requirements  of its  customers.  However,  the Company's  business is
subject to the risk of an  interruption  in supply that could have a significant
impact on its operations.  Suppliers of certain  electronic parts and components
to the Company and its contract manufacturers occasionally place their customers
on allocation  for those parts.  Therefore,  there can be no assurance  that the
Company's  business will not be adversely  impacted by allocations and a limited
supply of such electronic components.

     The  Company's  operations  are  also  subject  to  risks  associated  with
defective  assemblies.  In April  1995,  the  Company  determined  that  GemStar
processors  shipped in March 1995 were  subject to failure due to  contamination
introduced   into  the   manufacturing   process  by  the   Company's   contract
manufacturer.  Accordingly,  the Company recalled  approximately 5,500 units for
repair or  replacement  by the  contract  manufacturer.  Although  the  contract
manufacturer  was  responsible  for the repair or  replacement  of the  recalled
units, the Company was required to pay liquidated  damages to its customer under
the terms of the sales  contract in the amount of $200,000.  This  liability was
recorded in the Company's  consolidated  financial statements at March 31, 1995.
Also,  the Company  agreed to extend its  warranty on up to 5,000 units  shipped
under the contract through December 31, 1998.

     The  recall and  associated  shipment  delays  created by the recall had an
adverse  impact on the Company's  operating  results during the first quarter of
fiscal  1996.  However,   the  Company  was  able  to  maintain  a  satisfactory
relationship with the affected  customer.  During the year ended March 29, 1996,
the  contract  manufacturer  and the Company  repaired or replaced  the recalled
units.  In addition,  the Company  continued to ship products to its customer in
accordance with the terms of the sales agreement.  The contamination  introduced
into the  manufacturing  process  was  created by a change in the  manufacturing
process and the use of a new material without the Company's prior knowledge. The
Company and the contract manufacturer have since taken steps,  including quality
control  measures,  to  assure  that the  processes  and  materials  used in the
manufacturing  process of the Company's products do not adversely affect product
quality or  performance.  Although the Company  believes  that the problems have
been adequately  addressed and has continued its relationship  with the contract
manufacturer,  there can be no assurance  that such events will not occur in the
future,  either with this  manufacturer  or others.  In the event that  contract
manufacturers  delay shipments or supply  defective  materials to the Company in
the future,  and such delays or defects are  material,  the  Company's  customer
relations  could  deteriorate  and its  sales  and  operating  results  could be
materially and adversely affected.

Warranty and Service

     The  Company  provides  warranties  of 90  days  with  respect  to  repair,
refurbishment  and  conversion  services  and  from  one to  three  years on its
products.  Under the Company's warranty program, the Company repairs or replaces
defective  parts and  components  at no charge to its  customers.  The Company's
contract  manufacturers  provide  warranties  on the  electronic  circuit  board
assemblies  ranging  from 90 days to 120  days.  Under  warranties  provided  by
contract  manufacturers,  defective  electronic  circuit  board  assemblies  are
replaced or repaired at no charge to the Company.

     The Company's  technical  service and  engineering  staffs provide  support
services over the telephone to customers who have  installation  or  operational
questions.  The Company also provides field engineering  support services during

                                       21
<PAGE>

the initial  deployment of the Company's  products and when customers  encounter
unusual conditions or problems.

     The Company  generally  enters into repair  agreements  with respect to its
smart  products under which the Company  agrees to perform  non-warranty  repair
services at specified  prices.  The Company also provides repair,  refurbishment
and conversion services under agreements with its customers.  See "Services" and
"Sales and Markets," above.

Licenses, Patents and Trademarks

     The Company has developed the software and engineering designs incorporated
in its smart payphone products from technology acquired in 1991. The engineering
designs  incorporated in the Company's  electronic  products and components were
internally  developed  by the  Company.  The Company  owns eight  United  States
patents relating to payphone components, its smart payphone platform, the Gemini
product,  and other technology which expire between April 2010 and May 2014. The
Company has filed and has  outstanding  one patent  application  with respect to
payphone components and wireless technology.  Although the Company believes that
its patents and  trademarks  are important to its business,  it does not believe
that patent protection or trademarks are critical to the operation or success of
its business.  It is the Company's policy to seek to protect its patents against
infringement  by others.  The Company does not believe that it is  infringing on
the patents of others and would defend itself  against any  allegations  to that
effect. There can be no assurances,  however,  that infringement claims will not
be asserted in the future or that the results of any patent  related  litigation
would not have a material adverse affect on the Company's business.

     The Company  regards its  manufacturing  processes  and circuit  designs as
proprietary  trade  secrets  and  confidential  information.   To  protect  this
information,  the Company relies  largely upon a combination of agreements  with
its contract manufacturers, confidentiality procedures, and employee agreements.
However,  there can be no assurance that the Company's trade secrets will not be
disclosed or misappropriated.

     Pursuant  to the  terms  of an asset  purchase  agreement  entered  into on
January 11, 1991,  the Company is obligated  to pay  royalties  equal to 3.5% of
sales of smart  processors and related  components to a company  affiliated with
certain  officers and  employees of the Company who were  formerly  officers and
employees  of PCS. On November 9, 1994,  the Company  entered  into an amendment
agreement  that  provided for the  elimination  of royalties for the period from
April 2,  1994 to  September  30,  1994.  In  return,  the  term of the  royalty
obligation was extended from December 31, 1995 to June 30, 1996. Royalty expense
under the terms of the  agreement  approximated  $301,000  during the year ended
April 1, 1994,  $3,900 during the seven months ended  October 30, 1994,  $94,000
during the five months ended March 31, 1995 and  $564,000  during the year ended
March 29, 1996.

     In October  1995,  the  Company  entered  into a patent  license  agreement
effective as of September 1, 1995 that provided the Company with a non-exclusive
paid up license to manufacture and market products  embodying  certain  patented
telephone  inventions.  The Company paid a non-refundable  patent license fee of
$375,000 consisting of $33,000 in cash upon execution of the agreement, $242,000
of deposit  payments  made  pursuant  to the terms of a previous  agreement  and
$100,000 of future  services.  Previous  deposit payments made by the Company in
the amount of $242,000 were charged to  operations  during the years ended April
2, 1993 and April 1, 1994 due to an uncertainty  surrounding their  realization.
Accordingly, the patent license was recorded at an amount of $133,000 consisting
of the $33,000 cash payment and the liability of $100,000 with respect to future
services.  Pursuant  to a letter  agreement,  the  Company  agreed to render the
future  services  over a  period  of five  years  in  return  for the  licensors
agreement to provide  accurate  data to the Company for a five-year  period.  On
March 14, 1996, the patent licensing  agreement was amended pursuant to a letter

                                       22
<PAGE>

agreement,  and the  Company  paid to the  licensor  $100,000  in return for the
licensor's  agreement  to cancel the  Company's  obligation  to  provide  future
services.

     Prior to the  Restructuring,  the Company entered into a license  agreement
providing the Company with the exclusive  rights to certain  algorithm  software
that is the subject of a patent  application.  The Company is  obligated  to pay
license  fees  aggregating  $200,000  at the  rate of  $50,000  annually  over a
four-year period commencing on the date the patent is issued. The agreement also
provides  for the payment of royalties  on products  incorporating  the licensed
software. If the patent issues, minimum royalties will range between $125,000 to
$500,000 annually for the life of the patent.  The term of the license agreement
will correspond to the term of the patent.  As of March 29, 1996, the patent has
not been  issued,  and the Company has not sold any products  incorporating  the
licensed software. The Company had believed that the algorithm software would be
a marketable enhancement to its smart products.  However, the licensed algorithm
has not been  incorporated  into  any of the  Company's  products,  nor does the
Company have any present  plans to  incorporate  the  algorithm  into any of its
products.  Also,  management does not believe,  but cannot assure, that a patent
for the algorithm  will be issued due to existing prior art. If a patent were to
be issued, however,  royalties would be payable as described above regardless of
whether or not the algorithm is incorporated into the Company's products.

Design and Product Development

     The Company's engineering  department is staffed with software,  electrical
and mechanical engineering professionals.  Their activities are dedicated to the
development  of new products,  enhancements  to the Company's  deployed  product
line,  including the CoinNet  management  system,  and  enhancements  to improve
product  reliability.  Their efforts are also directed to reducing product costs
through new  manufacturing  methods.  During  fiscal  1994,  1995 and 1996,  the
Company  expended   approximately   $2  million,   $938,000  and  $1.2  million,
respectively, on engineering, research and development activities, primarily for
GemStar, Gemini and GemCell products. The Company believes that new products and
product enhancements will increase its market opportunities and are essential to
its long-term  growth,  particularly  in  international  wireline  markets.  The
Company's  ability to fund future  research and  development  activities will be
dependent  upon its ability to generate cash in excess of its  operating  needs.
See Item 7 -  "Management's  Discussion and Analysis of Financial  Condition and
Results of Operations."

Employees

     At March 29, 1996, the Company had 248 full-time employees of which 175 are
direct labor, 41 are engaged in manufacturing support activities, 17 are engaged
in  administrative,   sales  and  finance  activities  and  15  are  engaged  in
engineering and engineering support activities. In addition, the Company has one
part time  employee,  one  temporary  employee  and one  independent  contractor
engaged  in sales and sales  support  activities,  and two  temporary  employees
engaged in engineering support activities.

     The direct  labor  personnel  located at the  Company's  Paducah,  Kentucky
facility  (94 persons)  are  represented  by the  International  Brotherhood  of
Teamsters,  Chauffeurs,  Warehousemen  and  Helpers  of America  pursuant  to an
October 26, 1993  collective  bargaining  agreement.  The  agreement  expires on
October 26, 1996 and is automatically  renewable for additional one year periods
thereafter  unless  terminated  by either party upon 60 days notice prior to the
renewal date.  The Company  considers  its relations  with its employees and the
Union to be satisfactory. 

Backlog

     The  amount of the  Company's  backlog  is  subject  to large  fluctuations
because the  Company's  business  depends upon a small  number of customers  and
large orders.  The Company  calculates  its backlog by including  only items for
which  there are  purchase  orders  with firm  delivery  schedules.  Contractual

                                       23
<PAGE>

commitments  are not included in backlog until  purchase  orders are received by
the  Company.  At March 29,  1996,  the backlog of all products and services was
approximately  $3.8 million as compared to  approximately  $4.0 million at March
31,  1995.  The  Company's  objective  is to ship  orders  within  30 days  and,
therefore,  the  Company  does not expect its  backlog,  other than  orders with
scheduled  deliveries  under  contractual  commitments,  to exceed monthly sales
levels.  Accordingly,  the Company's backlog at any given date is not indicative
of future  revenues.  See Item 7 -  "Management's  Discussion  and  Analysis  of
Financial Condition and Results of Operations." 

Seasonality

     The Company's sales are generally  stronger in the spring,  summer and fall
months when the weather does not interfere with the maintenance and installation
of payphone  equipment by the Company's  customers.  Accordingly,  reduced sales
volumes  could  adversely  affect the  Company's  results of  operations  during
certain  periods  of the year.  However,  the  Company  may also  receive  large
year-end  orders  from  its  customers  for  shipment  in  December.   

Potential Environmental Liabilities

     One of the Company's former  facilities in Florida is currently the subject
of  evaluation  by the  Florida  Department  of  Environmental  Protection  (the
"FDEP").  The  Company  has  completed  the initial  assessment  and  monitoring
activities  agreed upon with the FDEP and determined that  contamination  of the
site was below concentration level guidelines set by the FDEP. The Company filed
with the  FDEP  its  report  with  respect  to such  assessment  and  monitoring
activities  requesting that a "no further action status" be granted to the site.
However,  the FDEP  recently  requested  the  Company to  perform an  additional
analysis of groundwater  contamination  and report the findings  before the FDEP
rules on the site. The Company has concluded, based on its clean-up, testing and
monitoring activities,  that detected contaminant concentrations are minimal and
are generally  within the state's  maximum  concentration  guidelines,  and that
trends  of  detected  contaminant  concentrations  are  declining.  The  Company
believes,  but cannot assure, that the site will be granted a "no further action
status" and that  continued  monitoring or  remediation  activities  will not be
required by the State.  Accordingly,  the Company has not accrued any additional
costs with  respect to this site.  It is  possible,  however,  that the FDEP may
require further remedial or monitoring  actions at such site.  Accordingly,  the
Company  cannot  estimate  a range of  costs,  if any,  that it may incur in the
future since such costs would be dependent upon the scope of additional response
actions, if any, required by the State of Florida.

     The  Company  has  been  notified  by  the  North  Carolina  Department  of
Environment,  Health and Natural  Resources  ("DEHNR")  that it is a Potentially
Responsible Party ("PRP") that may be liable for undertaking response actions at
a facility for the  treatment,  storage,  and  disposal of hazardous  substances
operated by Seaboard Chemical Corporation from 1975 to 1989 at Jamestown,  North
Carolina.  The  Company  has  become a member of the PRP groups  (the  "Seaboard
Groups")   formed  to   cooperatively   respond  to  the   DEHNR's   Notices  of
Responsibility  and Imminent  Hazard Order to undertake a surface removal action
and an  initial  remedial  investigation  at the  site,  and to take  additional
response actions at the site,  including a feasibility  study and, if necessary,
soil and groundwater  remedial action,  that may be required pursuant to consent
orders that may be entered into among the PRP groups and the DEHNR.  The Company
has been defined by the PRP groups as a small generator of hazardous  substances
shipped to the site and is referred to as a "De Minimis"  party. As a De Minimis
party, the Company's  proportionate share of costs incurred by the PRP groups to
comply with response actions required by the DEHNR have been insignificant. With
respect to the Seaboard site, the Company  contributed 1,100 gallons of waste of
a total of 19 million  gallons.  The Company  executed a buy-out  agreement with
respect to a Phase I clean-up (the cost of which aggregated $3.753 million) at a
buy-out price of $423. The aggregate  cost of a Phase II remedial  investigation
and remediation  and the cost of post Phase I response  actions are estimated to
be $28.5 million. The Company has received  notification that it will be able to
execute a buy-out  agreement  with  respect to the  remedial  investigation  and

                                       24
<PAGE>

remediation at a buy-out cost of approximately $8,200. The Company believes, but
cannot assure, based on information presently available to the Company, that its
proportionate  share of costs  incurred  by the PRP  groups in  connection  with
additional response actions that may be required will not be material.

     The Company has also been  notified that it is a PRP that may be liable for
response actions at the Galaxy/Spectron  Superfund Site in Elkton, Maryland. The
Company,  however,  is a De  Minimis  party with  respect to this site,  and its
proportionate  share  of  costs  to  undertake  response  actions,  the  Company
believes,  will likely be insignificant.  The Company contributed 770 gallons of
waste to the site,  but has not  received  any  information  with respect to the
total number of gallons  contributed to the site by other PRPs. The Company has,
however,  received  notification that the De Minimis parties will be able to buy
out and obtain a release  from any further  clean-up  liability at the site at a
cost presently  estimated at $3.70 per gallon of contributed  waste, which would
amount to $2,849 with respect to the Company's contribution. The Company has not
incurred  any costs with  respect to this site and  believes  that its  ultimate
costs will not be material.

     The Company has accrued  environmental  costs  amounting  to $12,948 in its
consolidated  financial  statements  at March  29,  1996.  Based on  information
available  to the  Company,  the  Company  believes  that such loss  accrual  is
adequate  to  provide  for  the  above-described   environmental  contingencies.
However,  there is no assurance  that such  estimate  will not be revised in the
future  upon  receipt  of  additional  information  or that any such  additional
estimated loss accruals will not have a material adverse affect on the Company's
results  of  operations  or  financial  position.   Furthermore,  the  Company's
potential  liability  with  respect to the above  matters may not limited to its
proportionate  share of hazardous waste  contributed to the sites. To the extent
that other PRPs are unable to pay, and if the large generator PRPs are unable to
bear the cost of remedial actions, the amount that the Company would be required
to pay in connection with future remedial actions could increase to amounts that
would be material to the Company.

Government Regulation

     The Company's  operations are subject to certain  Federal,  state and local
regulatory requirements relating to environmental,  waste management, health and
safety matters.  Management  believes that the Company's business is operated in
compliance with applicable  regulations  promulgated by the Occupational  Safety
and  Health   Administration   and  the  Environmental   Protection  Agency  and
corresponding  state  agencies  which  pertain  to health and safety in the work
place  and  the  use,  discharge  and  storage  of  chemicals  employed  in  its
operations,  respectively. Current costs of compliance with such regulations are
not  material  to  the  Company.  However,  the  adoption  of  new  or  modified
requirements not presently  anticipated could create additional  expense for the
Company.

     Certain of the  Company's  products  must  comply  with FCC rules.  The FCC
regulates  under Part 15 of its rules the  operation  and  marketing  of devices
which emit radiofrequency energy, whether intentionally or unintentionally,  and
which do not require an  individual  license.  The  marketing of such devices is
also  regulated  under Part 2 of the FCC's rules.  The FCC  regulates the direct
connection of terminal  equipment to the public switched  telephone  network and
the  marketing  of such  equipment  under Part 68 of its rules.  Parts 15 and 68
establish  technical  standards and  procedural  and labeling  requirements  for
equipment subject to these rules. Certain  modifications to equipment subject to
these rules must also comply with these  technical  standards and procedural and
labeling  requirements.  Manufacturers  of products subject to Part 68 also must
implement a continuing  compliance  program  under which  products  currently in
production must be tested every six months to assure  continued  compliance with
the applicable technical standards.

                                       25
<PAGE>

     Coin-line  products  operated in a  regulated  mode by the RBOCs are exempt
from the  requirements  of Part 68 but may be  subject  to Part 15 if they  emit
radiofrequency energy. In addition,  certain types of devices sold as components
or  subassemblies  are exempt from the technical  standards and  procedural  and
labeling  requirements of Parts 15 and 68. If such  components or  subassemblies
are incorporated into and marketed as part of systems or sets subject to Part 15
or Part 68, however, such systems or sets must comply with the applicable rules.
As described in more detail below,  the Company has not complied  fully with the
requirements of Parts 15 and 68.

     The vast majority of the Company's payphone products are coin-line products
operated in a regulated mode by RBOCs which are exempt from  registration  under
Part 68 of the FCC's rules.  However,  the Company is required to verify through
testing that these products comply with the radiofrequency  radiation  standards
set  forth  in Part  15 of the  FCC's  rules.  The  Company  has  completed  the
verification  process for some but not all of its currently  marketed  coin-line
products and is in the process of verifying those coin-line  products which were
not previously verified.

     The Company's  Gemini product is subject to the  verification  procedure of
Part 15 of the FCC's rules and is subject to Part 68 of the rules when  marketed
by the  Company  to  private  payphone  operators  as  part of a  completed  set
operating in the  deregulated  mode.  Although most of the Gemini  products have
been sold to regulated  telephone  companies and are therefore  exempt from Part
68, the Company has sold Gemini products in small quantities to private payphone
operators.  The Gemini  product has undergone a number of revisions  intended to
improve its performance.  An earlier revision of the Gemini product was verified
under Part 15 and registered  under Part 68, and a  modification  to the product
was registered in July 1993.  Subsequent  modifications to this product have not
been  registered  or  verified,  and the  Company has not  conducted  continuing
compliance tests on these later versions of the product and has not supplied the
required  labels on completed  sets.  The Company is in the process of verifying
and  registering  the  revisions of the Gemini  product  currently  installed by
private  payphone  operators,  preparing  labels to be affixed to completed sets
sold to private payphone operators,  and reactivating its continuing  compliance
program.

     The Company's  InMate product is subject to the requirements of Part 15 and
68 of the FCC's rules.  The product was verified in July 1991 and  registered in
August 1992.  The last  continuing  compliance  test was conducted on the InMate
product  in  March  1993.  The  Company  is  in  the  process  of  updating  the
verification and registration and preparing labels for this product.

     The Company is  currently  reviewing  the  compliance  status of all of its
payphone  products  and may  discover  additional  instances  in which a product
subject to Part 15 or Part 68 has not been  verified  or  registered  or has not
been subjected to continuing  compliance  testing.  The Company  intends through
this process to bring all of its products  into full  compliance  with the FCC's
rules. The FCC has authority under the  Communications  Act of 1934, as amended,
and its rules to impose  penalties for  non-compliance  with the requirements of
Parts 15 and 68. These penalties may include, from least to most severe, issuing
a letter of  admonition,  imposing  a fine,  or  revoking  a  registration.  The
Company, through its counsel, has had informal discussions with staff members of
the FCC concerning the penalties,  if any, the FCC would be likely to impose for
instances of non-compliance,  such as the Company's, with Parts 15 and 68 of the
rules.  Although these  discussions were in general terms and are non-binding on
the FCC,  the Company  believes  that the FCC is not likely to impose  penalties
upon the  Company  for its  non-compliance  with the rules and that in the event
penalties  were  imposed by the FCC,  such  penalties  would not have a material
adverse  impact upon the  Company.  The  Company  bases this belief on the small
percentage  of the  Company's  products  subject  to the  Part  68  registration
requirement,   the  Company's  overall  history  of  compliance,  the  Company's
self-discovery  and  self-disclosure  to the FCC of instances of non-compliance,
and the Company's  implementation of remedial measures to ensure full compliance
with the rules.

                                       26
<PAGE>

     The Company's  customers in the United States, the local exchange carriers,
operate in an industry  that is subject to extensive  regulation  by the FCC and
state  regulatory   agencies.   Most  state  public  utility   commissions  have
established  rules  and  regulations   governing  intrastate   telecommunication
services, including provision of pay telephone service.

     The Company believes that the regulatory  climate in the United States over
recent years has begun to influence the RBOCs deployment of public communication
products.  The Company also  believes that the RBOCs have begun to upgrade their
payphone  base  with  smart  products  that  reduce  their  cost of  management,
maintenance  and  coin  administration  and  that  include  revenue  enhancement
features.  The  deployment and business  strategies of the public  communication
divisions of the RBOCs have  affected and will  continue to affect the Company's
business.  To the extent  that these  business  strategies  were to change,  for
regulatory reasons or otherwise, the Company's prospects would be materially and
adversely  affected.  On February  8, 1996,  the  President  signed into law the
Telecommunications   Act  of  1996,  which  deregulates  many  elements  of  the
telecommunications  industry  as  a  means  of  stimulating  competition.   This
deregulation could affect the payphone products  industry.  Although the Company
believes that deregulation  generally will benefit the Company,  there can be no
assurance that the Company will benefit from deregulation or that it will not be
adversely affected by deregulation.  See "The Public Payphone Industry--Domestic
Regulatory Outlook," above.

     Although dramatic regulatory changes,  particularly those created by recent
legislative  actions (see "The Public  Communications  Industry,"  above),  have
occurred   and  may   continue  to  occur,   the  Company   believes   that  the
telecommunications  industry  will  continue  to be  regulated  in some  form by
Federal  and/or state  authorities.  There can be no  assurance  that changes in
regulations affecting the telecommunications  industry, if proposed and adopted,
would not have an adverse  impact on the  operations of the Company's  customers
and, therefore, on the operations of the Company.

Item 2.   PROPERTIES

     The Company's  administration,  sales, marketing and engineering activities
are located at its  headquarters in  approximately  11,800 square feet of office
space, the lease for which expires on December 31, 1997.

     The Company's  payphone assembly  operations,  low-density  printed circuit
board assembly  operations and its repair,  refurbishment and conversion service
operations   are   performed  at  two  leased   facilities,   consisting  of  an
approximately   100,000  square-foot  facility  in  Paducah,   Kentucky  and  an
approximately 53,400 square-foot facility in Orange, Virginia.

     The Company's Paducah, Kentucky facility is leased pursuant to the terms of
a capital lease dated  November 30, 1990.  The lease has an initial term of five
and  one-half  years  and is  renewable  for two  additional  five-year  periods
beginning May 31, 1996.  In March 1996,  the initial five and one-half year term
of the lease  agreement was extended by a year pursuant to the terms of a letter
agreement.  The Company has an option to acquire the  facility at the end of the
lease term, including the renewal periods, at a cost of $10,000.

     The  Orange,  Virginia  facility  is  leased  pursuant  to the  terms of an
operating lease agreement dated August 1, 1986. The lease had an initial term of
five years and was renewed for an additional  five-year  term on August 1, 1991.
The lease agreement expires on July 31, 1996.

     The Company believes its facilities are adequate for its business.

                                       27
<PAGE>


Item 3.   LEGAL PROCEEDINGS AND DISPUTES

     On July 5,  1994,  Multitek  Circuitronics,  Inc.  ("Multitek")  filed suit
against the Company in United States District Court for the Northern District of
Illinois  Eastern  Division  to  collect  unpaid  obligations  of  approximately
$400,000.  The Company  disputes that any sums are owed and claims that Multitek
supplied defective printed circuit boards to the Company and one of its contract
manufacturers  that  contributed to the termination of a first  generation smart
product sales agreement between the Company and one of its then significant RBOC
customers in fiscal 1994.  Management intends to defend and pursue the Company's
positions  vigorously.  There  is no  assurance,  however,  that the suit can be
resolved in the Company's  favor.  The unpaid  obligations,  however,  have been
recorded in the Company's financial statements.  Accordingly,  it is the opinion
of management of the Company that the ultimate  disposition  of the  proceeding,
even if unfavorable to the Company,  will not have an adverse material effect on
the Company's results of operations or financial position.

     In October 1994,  the contract  manufacturer  that  delivered the defective
first generation  smart products to the Company (see Item 1  "Business--Changing
Product  Mix")   discontinued   operations  prior  to  the  scheduled   contract
termination date. In April 1995, the contract  manufacturer  formally terminated
the  Company's  manufacturing  contract as of the  scheduled  termination  date.
Pursuant to the terms of the manufacturing  contract,  the Company was committed
to acquire the manufacturer's inventories related to the Company's products. The
Company is presently  involved in a dispute with the contract  manufacturer with
respect to such inventories, which approximate $l million, unpaid obligations of
the  Company of  approximately  $265,000,  unpaid  obligations  of the  contract
manufacturer  of  approximately  $125,000 due to the Company,  and other matters
including  an alleged  claim of lost  profits by the  contract  manufacturer  of
approximately  $916,000  related  to the  Company's  minimum  contract  purchase
commitment  and alleged  claims of lost business and expenses of the Company due
to the delivery of defective products and the termination of a significant smart
product sales  agreement (see Item 1  "Business--Changing  Product Mix," above).
The Company is attempting to settle the dispute with the manufacturer and claims
that the  manufacturer  supplied  defective  product  and that it  breached  the
agreement by discontinuing  operations prior to the scheduled  termination date.
However,  there is no assurance that the dispute can be settled in the Company's
favor, or at all. Also, there is no assurance that the dispute will not escalate
into  litigation.  Should the  dispute  escalate  into  litigation,  the Company
intends  to defend and pursue its  positions  vigorously.  However,  there is no
assurance  that the  outcome of the  dispute  or  potential  litigation  related
thereto  will not have a  material  adverse  effect on the  Company's  financial
position or results of operations.

Item 4.   SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     No  matter  was  submitted  to a  vote  of  security  holders  through  the
solicitation of proxies or otherwise during the fourth quarter of fiscal 1996.



                                       28
<PAGE>

                                     PART II

Item 5.   MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

     The Company's  Units,  Common Stock and Redeemable  Warrants were listed on
The Nasdaq Small Cap Market tier of The Nasdaq Market under the symbols "TSGIU,"
"TSGI" and TSGIW  effective  May 10, 1996.  Prior to May 10, 1996,  there was no
public  trading  market  for the  Units,  the  Common  Stock  or the  Redeemable
Warrants. There can be no assurance that a regular trading market for the Units,
the Common Stock or the Redeemable  Warrants will develop or that, if developed,
will be  sustained.  The  market  price  of the  Units,  the  Common  Stock  and
Redeemable  Warrants may be highly volatile as has been the case with securities
of many emerging  companies.  Factors such as the Company's  operating  results,
announcements by competitors of new products or contracts,  or the activities of
the RBOCs may  significantly  impact the market  price of the Units,  the Common
Stock and Redeemable Warrants.

     The high and low bid  quotations of the Units,  Common Stock and Redeemable
Warrants for the period May 10, 1996 to May 31, 1996 were as follows:

                                             High               Low
                                             ----               ---
               Units                         13 1/2             9
               Common stock                  12 3/8            10 1/8
               Redeemable warrants            2 1/8             1 5/8

     The quotations set forth above represent prices between dealers and exclude
commissions,  mark-ups or mark-downs  and do not  necessarily  represent  actual
transactions.

     As of May 31,  1996,  the  Company had six common  stockholders  of record.
However,  the Company believes that there are over 400 beneficial  owners of its
Common Stock at March 31, 1996.

     The Company has never paid any cash  dividends on its Common Stock and does
not  currently  intend to pay cash  dividends  in the  foreseeable  future.  The
Company  currently  intends to retain its  earnings,  if any, for the  continued
growth of its business.  Pursuant to the terms of a Loan and Security  Agreement
between  the  Company  and its bank  (the  "Loan  Agreement"),  the  Company  is
prohibited from paying cash dividends or other  distributions  on capital stock,
except stock distributions.  See Item 7 - "Management's  Discussion and Analysis
of  Financial  Condition  and  Results  of  Operations--Liquidity   and  Capital
Resources."



                                       29
<PAGE>

Item 6.   SELECTED FINANCIAL DATA

     On October 31, 1994, TSG Acquisition Corp.  acquired all of the outstanding
capital stock of the Company for aggregate consideration of $3,500,000 including
contingent  consideration of $329,709 placed in escrow and distributed to former
stockholders  in September  1995. The  consideration  consisted of $3,004,000 to
acquire the  outstanding  capital  stock of the Company and $496,000 to retire a
$400,000  subordinated master promissory note payable to former stockholders and
related accrued interest and preference fees of $96,000. Aggregate cash payments
to  former  stockholders,   including  the  contingent   consideration  and  the
retirement of the  subordinated  master  promissory  note,  accrued interest and
preference fees of $496,000,  amounted to $3,222,090.  Consideration of $277,910
was withheld from amounts paid to former stockholders to pay certain liabilities
of the Company.  Contingent  consideration  consisting of cash of $230,117 and a
subordinated  note of the Company in the principal  amount of $99,592 was placed
in escrow  and  distributed  to  former  stockholders  in  September  1995.  The
Acquisition   was  accounted  for  using  the  purchase  method  of  accounting.
Accordingly, the aggregate purchase price of $3,170,291, exclusive of contingent
consideration,  was pushed down and allocated to the net assets  acquired  based
upon their fair values. The excess of the purchase price over the estimated fair
value of the net assets  acquired of $3,853,877  was recorded as goodwill.  Upon
distribution  of the escrow  consideration  in  September  1995,  the  aggregate
purchase price was increased to $3,500,000,  which increased the excess purchase
price over the  estimated  fair value of net assets  acquired  and  recorded  as
goodwill  by  $329,709.  Prior to the  Acquisition,  the  Company  is  sometimes
referred to the "Predecessor."

     The selected  financial data presented  herein for the years ended April 3,
1992, April 2, 1993 and April 1, 1994, seven months ended October 30, 1994, five
months  ended March 31, 1995 and year ended March 29, 1996 has been derived from
the Company's and the Predecessor's  audited consolidated  financial statements.
The selected financial data for periods prior to October 30, 1994 relates to the
Predecessor  and for  periods  subsequent  to October  30,  1994  relates to the
Company.  The financial  data for the  Predecessor  is not comparable in certain
respects  to the  financial  data  of the  Company  due  to the  effects  of the
Acquisition.  The selected  financial  data  presented  herein should be read in
conjunction  with Item 7 -  "Management's  Discussion  and Analysis of Financial
Condition and Results of Operations" and the consolidated  financial statements,
including  the  notes  thereto,  of the  Company  and the  Predecessor  included
elsewhere herein. The audited  consolidated  financial statements of the Company
as of and for the years ended April 3, 1992 and April 2, 1993 and as of April 1,
1994 and the Accountants' Reports thereon are not included herein.



                                       30
<PAGE>

     The following  schedule sets forth a summary of selected financial data for
the five fiscal years ended March 29, 1996.

Statement of Operations Data

<TABLE>
<CAPTION>
                                                               Predecessor                                       Company
                                       ------------------------------------------------------------    ----------------------------
                                                         Year Ended                    Seven Months    Five Months
                                       --------------------------------------------       Ended           Ended         Year Ended
                                         April 3,         April 2,       April 1,       October 30,      March 31,       March 29,
                                           1992            1993            1994            1994            1995            1996
                                       ------------    ------------    ------------    ------------    ------------    ------------
<S>                                    <C>             <C>             <C>             <C>             <C>             <C>         
Net sales                              $ 29,310,095    $ 30,535,968    $ 31,048,706    $ 11,108,653    $  9,161,359    $ 33,201,686
Cost of goods sold                       22,330,551      24,083,319      25,761,831       9,176,134       8,226,245      26,082,055
General and administrative
  expenses                                3,846,972       3,333,996       3,476,932       1,742,324         850,069       2,204,915
Marketing and selling
  expenses                                1,412,598       1,865,134       1,748,814         366,464         371,757       1,290,349
Engineering, research and
  development expenses                    1,633,948       2,241,552       2,009,524         457,553         480,495       1,197,183
Restructuring charges
  (credits)                                    --              --         2,570,652        (534,092)           --              --
Litigation settlement                          --              --              --          (261,022)           --              --
Loss provision (1)                          603,015            --              --              --              --              --
Interest expense                            985,794         809,589         911,821         599,276         356,624         941,261
Other (income) expense                       68,749         200,875          54,557         (14,618)        (58,250)        (17,763)
Income (loss) before taxes               (1,571,532)     (1,998,497)     (5,485,425)       (423,366)     (1,065,581)      1,503,686
Income tax provision                        (63,300)           --              --              --              --          (326,315)
Net income (loss)                      $ (1,634,832)   $ (1,998,497)   $ (5,485,425)   $   (423,366)   $ (1,065,581)   $  1,177,371
Income (loss) per common
  and common equivalent
  share (2) (3)                                                                                        $      (0.30)         $ 0.30
Weighted average number
  of common equivalent
  shares outstanding                                                                                      3,541,778       3,870,889

</TABLE>


(1)  During the year ended April 3, 1992, the Company  recorded a loss provision
     of $603,015 as a result of an uncertainty with respect to the collection of
     notes and  advances  receivable  from the  former  general  manager  of the
     Company's  Taiwan  division  and a  supplier  affiliated  with the  general
     manager. These notes and advances receivable were written off during fiscal
     1994 upon  settlement  of  litigation  between  the  Company and the former
     general manager and the supplier.

(2)  Assuming the  Acquisition  had occurred on April 2, 1994, the Company's and
     the  Predecessor's  net loss for the year ended  March 31,  1995 would have
     approximated  $1,599,000,  or ($.45) per common and common equivalent share
     outstanding of 3,541,778 shares.

(3)  Income  (loss)  per common and  common  equivalent  share and the  weighted
     average number of common  equivalent  shares  outstanding are not presented
     for periods  prior to the five months  ended March 31, 1995 since such data
     is not meaningful for periods prior to the Acquisition on October 31, 1994.



                                       31
<PAGE>

Balance Sheet Data

<TABLE>
<CAPTION>

                                                                 Predecessor                                      Company
                                        ------------------------------------------------------------    ----------------------------
                                           April 3,        April 2,       April 1,       October 30,      March 31,       March 29,
                                             1992          1993(1)          1994            1994            1995            1996
                                        ------------    ------------    ------------    ------------    ------------    ------------
<S>                                     <C>             <C>             <C>             <C>             <C>             <C>         
Current assets                          $ 11,415,601    $ 14,213,270    $  9,742,477    $  7,579,857    $  8,551,369    $ 12,741,489
Total assets                              16,453,263      18,868,906      13,421,291      10,397,376      15,669,648      19,633,764
Borrowings under revolving
  credit agreement                         4,112,692       6,727,726       5,352,040       1,660,965         970,197            --
Current maturities under
  long-term debt and capital
  lease obligations (2)                      778,598         827,198       1,283,792         877,557         813,917         118,444
Current liabilities                        8,532,628      12,942,935      13,006,714       8,190,910       6,856,802       8,347,509
Working capital (deficit)                  2,882,973       1,270,335      (3,264,237)       (611,053)      1,694,567       4,393,980
Long-term debt and capital
  lease obligations (3) (4)                2,062,671       2,068,287         957,104       3,627,596       3,532,867       3,414,586
Long-term borrowings
  under revolving credit
  agreement (5)                                 --              --              --              --              --         1,093,735
Notes payable to
  stockholders (4)                              --              --              --           400,000       2,800,000       2,800,000
Other liabilities                               --              --           862,517            --           375,000         378,198
Total liabilities                         10,595,299      15,011,222      14,826,335      12,218,506      13,564,669      16,034,028
Retained earnings (deficit)              (16,965,987)    (18,964,484)    (24,449,909)    (24,873,275)     (1,065,581)        111,790
Stockholders' equity (deficit)          $  5,857,964    $  3,857,684    $ (1,405,044)   $ (1,821,130)   $  2,104,979    $  3,599,736

</TABLE>



(1)  A note  receivable  from a former  executive  in the amount of  $250,000 at
     April 3, 1992 has been  reclassified to conform with the presentation  used
     at April 2, 1993.

(2)  Current  maturities  under long-term debt and capital lease  obligations at
     April 1, 1994  includes  subordinated  notes  payable  to  stockholders  of
     $400,000 which were retired in connection with the Acquisition.  See Item 7
     - "Management's  Discussion and Analysis of Financial Condition and Results
     of Operations."

(3)  Borrowings  under the  revolving  credit  agreement  at March 29, 1996 were
     repaid from a portion of the proceeds  from an initial  public  offering of
     securities in May 1996.  Accordingly,  such  borrowings are classified as a
     long-term obligation at March 29, 1996. See Item 8 - "Financial  Statements
     and Financial  Statement  Schedules" and Item 7 - "Management's  Discussion
     and Analysis of Financial Condition and Results of Operations."

(4)  Indebtedness  under a bank term note in the amount of $2,200,000  and notes
     payable to  stockholders  of $2,800,000  outstanding at March 29, 1996 were
     repaid from a portion of the proceeds  from an initial  public  offering of
     securities in May 1996.  See Item 8 - "Financial  Statements  and Financial
     Statement  Schedule" and Item 7 - "Management's  Discussion and Analysis of
     Financial Condition and Results of Operations."

(5)  Indebtedness  under a bank term note in the amount of $309,524  outstanding
     at March 29, 1996 was repaid from a portion of the proceeds from an initial
     public offering of securities in May 1996.  Accordingly,  such indebtedness
     is  classified as a long-term  obligation  at March 29, 1996.  See Item 8 -
     "Financial  Statements  and  Financial  Statement  Schedules"  and Item 7 -
     "Management's Discussion and Analysis of Financial Condition and Results of
     Operations."



                                       32
<PAGE>

     The  following  sets forth a summary of selected  statements  of operations
data (unaudited) for the quarter ended July 1, 1994, quarter ended September 30,
1994,  month ended  October 30,  1994,  two months  ended  December 31, 1994 and
quarter ended March 31, 1995:

<TABLE>
<CAPTION>
                                             Predecessor                                         Company
                          --------------------------------------------------         -------------------------------
                                  Quarter Ended                  One Month           Two Months            Quarter
                          ------------------------------           Ended                Ended                Ended
                            July 1,         September 30,        October 30,         December 31,          March 31,
                            1994 (1)            1994 (2)            1994 (3)            1994 (4)            1995 (4)
                          -----------        -----------         -----------         -----------         ----------- 
<S>                       <C>                <C>                 <C>                 <C>                 <C>        
Net sales                 $ 4,862,795        $ 5,045,289         $ 1,200,569         $ 3,261,335         $ 5,900,024
Net income (loss)         $     1,390        $  (357,752)        $   (67,004)        $  (389,036)        $  (676,545)
</TABLE>

(1)  Includes a gain of $261,022 from the settlement of litigation. See Item 7 -
     "Management's Discussion and Analysis of Financial Condition and Results of
     Operations."

(2)  Includes  restructuring  credits  of  $25,493.  See Item 7 -  "Management's
     Discussion and Analysis of Financial Condition and Results of Operations."

(3)  Includes  restructuring  credits of  $508,599.  See Item 7 -  "Management's
     Discussion and Analysis of Financial Condition and Results of Operations."

(4)  Includes  the  effects  of the  Acquisition.  See  Item  7 -  "Management's
     Discussion and Analysis of Financial Condition and Results of Operations."

     The  following  sets forth a summary of selected  statements  of operations
data  (unaudited)  for the  quarters  ended June 30, 1995,  September  29, 1995,
December 29, 1995 and March 29, 1996:

                                             Quarter Ended (1)
                          ------------------------------------------------------
                            June 30,    September 29,  December 29,   March 29,
                             1995            1995          1995         1996 (2)
                          -----------    -----------   -----------   -----------
Net sales                 $ 6,354,145    $ 7,737,680   $ 9,585,664   $ 9,524,197
Net income (loss)         $  (230,658)   $   236,104   $   654,957   $   516,968

(1)  Includes  the  effects  of the  Acquisition.  See  Item  7 -  "Management's
     Discussion and Analysis of Financial Condition and Results of Operations."

(2)  Net income for the  quarter  ended  March 29,  1996  reflects an income tax
     provision of $326,315.  There was no provision  for income taxes during the
     quarters ended June 30, 1995, September 29, 1995 and December 29, 1995. See
     Item 7 - "Management's  Discussion and Analysis of Financial  Condition and
     Results of Operations."



                                       33
<PAGE>

Item 7.   MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
          RESULTS OF OPERATIONS

     The  following  discussion  should  be read in  conjunction  with  Item 6 -
"Selected  Financial  Data" and the  consolidated  financial  statements  of the
Company and the notes thereto included elsewhere herein.

Forward Looking Statements

     This report  contains  certain forward  looking  statements  concerning the
Company's  operations,   economic  performance  and  financial  condition.  Such
statements are subject to various risks and uncertainties.  Actual results could
differ  materially from those currently  anticipated due to a number of factors,
including those identified under Item 1 - "Business" and elsewhere herein.

General

     On October 31, 1994, TSG Acquisition Corp.  acquired all of the outstanding
capital  stock of the  Company  pursuant  to the Plan of  Merger  for  aggregate
consideration of $3,170,291,  exclusive of contingent  consideration of $329,709
placed in escrow. The Acquisition was accounted for using the purchase method of
accounting.  Accordingly,  the  aggregate  purchase  price was "pushed down" and
allocated to the net assets acquired based upon their fair values. The excess of
the purchase price over the estimated  fair value of the net assets  acquired of
$3,853,877 was recorded as goodwill. The escrow consideration,  the distribution
of which was contingent  upon  compliance  with  indemnification  provisions set
forth in the Plan of Merger, was distributed to former stockholders in September
1995. Upon  distribution  of the escrow  consideration,  the aggregate  purchase
price became  $3,500,000,  which increased the excess of the purchase price over
the  estimated  fair value of net assets  acquired  and  recorded as goodwill by
$329,709.  See the Company's  consolidated  financial  statements  and the notes
thereto included elsewhere herein.

     In conjunction with the Acquisition,  TSG Acquisition Corp. was merged into
the  Company.  The  outstanding  shares  of the  Company's  capital  stock  were
cancelled and the outstanding  shares of capital stock of TSG Acquisition  Corp.
were exchanged for one share of the Company's common stock,  $.05 par value (the
"merger  share").  In  addition,  on October 31, 1994,  the Company  amended its
Certificate of  Incorporation  to reflect  authorized  capital  consisting of 10
million shares of common stock,  $.01 par value, and 100,000 shares of preferred
stock, $100 par value. Further, the Company entered into an investment agreement
with Wexford and certain former  stockholders  (collectively  the  "investors").
Pursuant to that investment agreement,  the Company issued 3.5 million shares of
Common Stock in exchange for the merger share.  Also, the Company  borrowed $2.8
million  from  Wexford  and Acor S.A.  and  issued the  Affiliate  Notes to such
persons. See Item 1 - "Business--Development of the Company."

     The  accompanying  analysis  compares  the  results  of  operations  of the
Predecessor  for the years ended April 1, 1994 and April 2, 1993,  the  combined
results of  operations  of the  Company and the  Predecessor  for the year ended
March 31, 1995 and the  Predecessor  for the year ended  April 1, 1994,  and the
results of  operations  of the Company for the year ended March 29, 1996 and the
combined  results of operations of the  Predecessor and the Company for the year
ended March 31, 1995.

     Because of the Acquisition,  certain financial  information described below
is not  comparable  in all  respects.  In  addition,  comparability  is affected
because  of  certain  purchase  accounting  adjustments  made by the  Company on
October 31, 1994.  The purchase  accounting  adjustments  made by the Company at
October 31, 1994  consisted  of: (i) a net  decrease in  inventories  of $44,734
consisting  of a reduction  of $491,397  attributable  to a change in the method
used to estimate the amount of manufacturing overhead included in inventories to
a method based on labor factors rather than a method based upon a combination of

                                       34
<PAGE>

labor and material factors, offset by an increase in the basis of inventories of
$446,664 to reflect their  estimated net realizable  value;  (ii) an increase in
the basis of property and equipment of $382,733 to reflect their  estimated fair
value;  (iii) an increase  in debt  obligations  of $106,275 to reflect  present
values of amounts to be paid determined at current  interest  rates;  (iv) a net
increase in accrued liabilities of $124,859 to reflect the acquisition  expenses
of TSG  Acquisition  Corp.  to be paid by the Company,  offset by a reduction of
accrued  interest and preference  fees of $96,000 retired in connection with the
Acquisition;  (v) a  reduction  in accrued  restructuring  charges  of  $202,910
retired in connection with the Acquisition; (vi) a reduction of notes payable to
stockholders of $400,000 retired in connection with the Acquisition; (vii) a net
increase in other assets of $429,728  consisting of an increase in  identifiable
intangible assets (consisting of product software,  patents, customer contracts,
and unpatented  technology) of $584,095 to reflect their  estimated fair values,
offset by a  reduction  in  goodwill  and  deferred  debt  issuance  expenses of
$154,367 recorded by the Predecessor; and (viii) an increase in goodwill related
to the  Acquisition  of  $3,853,877.  The  principal  impacts  of  the  purchase
accounting  adjustments  on the  Company's  results of  operations  for the five
months ended March 31, 1995 consisted of a slight increase in  depreciation  due
to the  increase  in the basis of property  and  equipment  and their  estimated
useful lives, an increase in amortization expense of approximately  $100,000 due
to the net increase in the basis of intangible assets,  including goodwill,  and
their  estimated  useful  lives,  and an  increase  in  cost  of  goods  sold of
approximately $235,000 due to the revaluation of inventories.  The change in the
method  used to  estimate  the  amount of  manufacturing  overhead  included  in
inventories  did not have a  significant  effect  on the  Company's  results  of
operations for the five months ended March 31, 1995.

Results of Operations

Year Ended March 29, 1996 Compared to the Year Ended March 31, 1995

     Sales  increased by $12,931,674  or 64%, to $33,201,686  for the year ended
March 29, 1996 (fiscal 1996) from  $20,270,012  ($11,108,653 for the Predecessor
for seven months ended October 30, 1994 and  $9,161,359  for the Company for the
five  months  ended March 31,  1995) for the year ended  March 31, 1995  (fiscal
1995).  Sales of smart  payphone  products  and  components  during  fiscal 1996
approximated  $21.8  million as compared to  approximately  $6.6 million  during
fiscal 1995.  Sales  attributable to refurbishment  and conversion  services and
related  payphone  components  approximated  $10.6 million during fiscal 1996 as
compared to  approximately  $12.3 million during fiscal 1995.  Sales of wireless
payphone   products  and  components   consisting   primarily  of  export  sales
approximated  $856,000  during  fiscal 1996 as compared  to  approximately  $1.4
million  during  fiscal  1995.  The  $15.2  million  increase  in sales of smart
payphone  products and components  during fiscal 1996 as compared to fiscal 1995
is primarily attributable to an increase in GemStar,  Gemini and electronic lock
sales volume  pursuant to sales  agreements  entered  into in December  1994 and
December  1995.  See  Item  1  -  "Business--Sales  and  Markets--Domestic"  and
"Changing  Product Mix." Sales  attributable  to GemStar,  Gemini and electronic
lock  products  were offset by a reduction in sales  volume of Inmate  products,
which the Company  believes is primarily  attributable  to the saturation of the
inmate   institution   market.   The  14%  decline  in  sales   attributable  to
refurbishment  and conversion  services and related payphone  components  during
fiscal 1996 as compared to fiscal 1995 is primarily  attributable to a reduction
in the volume of the  Company's  service  business.  The Company  believes  that
programs  instituted  by the RBOCs to  convert  their  installed  base of public
payphones to smart configurations as well as competition has and may continue to
have an adverse  impact on the Company's  service  business.  The decline in the
Company's  wireless  product sales during fiscal 1996 as compared to fiscal 1995
is primarily due to a decrease in export volume to Mexico, which is attributable
to the devaluation of the Mexican peso during fiscal 1995. The Company believes,
but cannot ensure,  that the economic  conditions in Mexico will stabilize,  and
that the Company  will  re-establish  its export sales to Mexico  during  fiscal
1997.

                                       35
<PAGE>

     Cost of products sold increased by $8,679,676,  or 50%, to $26,082,055 (79%
of sales)  during  fiscal 1996 as compared to  $17,402,379  ($9,176,134  for the
Predecessor  for the seven months ended October 30, 1994 and  $8,226,245 for the
Company for the five months ended March 31, 1994) or 86% of sales during  fiscal
1995. The increase in cost of products sold is primarily attributable to the 64%
increase in sales  during  fiscal 1996 as  compared to fiscal  1995.  Production
costs as a percentage of sales declined to 79% during fiscal 1996 as compared to
86% during  fiscal  1995 as a result of the  increase  in volume.  In  addition,
during the five months  ended March 31,  1995,  the Company  accrued  damages of
$200,000  attributable  to  a  product  recall  initiated  in  April  1995  (see
"Liquidity  and  Capital  Resources,"  below).  Purchase  adjustments  from  the
revaluation of inventories in connection  with the Acquisition had the impact of
increasing  cost of goods sold by $226,000 and  $221,000  during the five months
ended March 31, 1995 and year ended March 29, 1996, respectively.

     General and  administrative  expenses  decreased  by  $387,478,  or 15%, to
$2,204,915  during fiscal 1996 from  $2,592,393  ($1,742,324 for the Predecessor
for the seven months ended October 30, 1994 and $850,069 for the Company for the
five months ended March 31, 1995) during fiscal 1995. The decline in general and
administrative  expenses is primarily related to cost reductions associated with
the  Restructuring  (see  Item 1  "Business--Development  of the  Company")  and
expenses of $166,000  incurred by the Predecessor  during the seven months ended
October 30, 1994 in connection  with the  Acquisition.  Amortization of goodwill
and  other  intangible  assets  recorded  in  connection  with  the  Acquisition
approximated  $253,000 during fiscal 1996 as compared to approximately  $100,000
during the five months ended March 31, 1995.

     Marketing and selling expenses increased by $552,128, or 75%, to $1,290,349
during fiscal 1996 as compared to $738,221 ($366,464 for the Predecessor for the
seven  months  ended  October 30, 1994 and $371,757 for the Company for the five
months ended March 31, 1995) during  fiscal 1995.  The increase is primarily due
to  royalties  attributable  to sales of  GemStar  and Gemini  products,  and an
elimination of royalties  during the first six months of fiscal 1995 pursuant to
a November 9, 1994  amendment  to the royalty  provisions  of an asset  purchase
agreement dated January 11, 1991.

     Engineering,  research and development  expenses increased by $259,135,  or
28%, to $1,197,183 during fiscal 1996 as compared to $938,048  ($457,553 for the
Predecessor  for the seven  months  ended  October 30, 1994 and $480,495 for the
Company for the five months ended March 31, 1995) during  fiscal 1995  primarily
due to an expansion of engineering resources and product development activities.

     During the five months ended March 31, 1995, the Company settled  severance
obligations  pursuant  to  employment  contracts  terminated  in fiscal 1994 and
negotiated the  termination of certain  non-cancelable  lease  obligations  with
respect to facilities closed in connection with the Restructuring. The severance
and lease obligations were settled on terms more favorable than estimated during
the year ended April 1, 1994, which resulted in the recognition of restructuring
credits of $248,684 and  $274,659,  respectively,  during the seven months ended
October 30, 1994. Restructuring credits recognized during the seven months ended
October 30, 1994 aggregated $534,092.

     During the seven  months  ended  October  30,  1994,  the  Company  settled
litigation  against a supplier  to recover  costs and  damages  attributable  to
defective   components  supplied  to  the  Company,   and  realized  a  gain  of
approximately $261,000, net of legal fees of $56,000.

     Interest  expense  decreased to $941,261  during fiscal 1996 as compared to
$955,900  ($599,276 for the  Predecessor  for the seven months ended October 30,
1994 and  $356,624  for the Company for the five  months  ended March 31,  1995)
during fiscal 1995  primarily due to a 3/4% reduction of the interest rate under
the Loan and  Security  Agreement  between  the Company and its bank that became
effective on October 31, 1994,  the impact of which was offset by the  Affiliate
Notes issued on October 31, 1994.

                                       36
<PAGE>

     The Company  generated income before taxes of $1,503,686 during fiscal 1996
as compared to a net loss of $1,488,947  ($423,366 for Predecessor for the seven
months ended October 30, 1994 and $1,065,581 for the Company for the five months
ended March 31, 1995) during fiscal 1995. The results of the Predecessor  during
the seven months ended October 30, 1994 includes a gain from the  recognition of
a  litigation  settlement  of  $261,022,  restructuring  credits of $534,092 and
acquisition expenses of $166,000.  The results of the Company during fiscal 1996
include the effects of the Acquisition  consisting  primarily of amortization of
intangible assets,  including  goodwill,  of $253,000 and an increase in cost of
goods sold of approximately  $221,000.  The results of operations of the Company
for  the  five  months  ended  March  31,  1995  also  included  effects  of the
Acquisition  consisting  primarily  of  amortization  of  intangible  assets  of
approximately  $100,000  and an increase in cost of goods sold of  approximately
$226,000.

     During  fiscal  1996,  the  Company  recorded  an income tax  provision  of
$326,315  on  pre-tax  income of  $1,503,686,  which  resulted  in net income of
$1,177,371.  Benefits of net operating loss carryforwards used to offset current
taxable  income during  fiscal 1996  aggregated  $334,985.  Benefits of acquired
deferred tax assets aggregating  $211,193 during fiscal 1996, including benefits
of acquired net operating loss  carryforwards  of $101,993,  were used to reduce
goodwill.  There  was no tax  provision  during  fiscal  1995 as a result of the
reported net loss of $1,488,947.

Year Ended March 31, 1995 Compared to the Year Ended April 1, 1994

     Sales declined by $10,778,694 or 35%, to $20,270,012  ($11,108,653  for the
Predecessor  during the seven months ended October 30, 1994 and  $9,161,359  for
the  Company  during the five months  ended  March 31,  1995) for the year ended
March 31, 1995  (fiscal  1995) from  $31,048,706  during the year ended April 1,
1994 (fiscal  1994).  Sales of smart  payphone  products and  components  during
fiscal 1995  approximated $6.6 million as compared to $9.0 million during fiscal
1994. Sales  attributable to refurbishment  and conversion  services and related
payphone  components  approximated $12.3 million during fiscal 1995 versus $21.2
million during fiscal 1994. Sales of wireless  payphone  products and components
consisting  primarily of export sales  approximated  $1.4 million in fiscal 1995
versus  $833,000  in fiscal  1994.  The 27%  decline in sales of smart  payphone
products  and  components  and  the  42%  decline  in  sales   attributable   to
refurbishment and conversion  services and related payphone  components resulted
primarily from a decrease in the volume of business due to the  termination of a
sales  agreement for a first  generation  smart product and the non-renewal of a
refurbishment  sales  agreement  between the Company and one of the RBOCs during
the latter part of 1994 (see Item 1 -  "Business--Changing  Product  Mix").  The
volume  reductions in fiscal 1995 resulting from the termination and non-renewal
of these  agreements  were  offset  somewhat by sales under the terms of a sales
agreement  between the Company  and one of the RBOCs  executed in December  1994
(see  Item 1 -  "Business--Sales  and  Markets--Domestic"  and Item 1  "Changing
Product Mix").  Sales  pursuant to the terms of this  agreement  during the five
months  ended March 31, 1995  approximated  $2.6  million.  The  increase in the
Company's  wireless  product  sales in fiscal 1995 as compared to fiscal 1994 is
attributable to an increase in export volume.  However, during the third quarter
of fiscal 1995,  the  devaluation  of the Mexican peso had an adverse  impact on
export sales to one of the Company's primary foreign customers.

     Cost of products  sold  decreased  by  $8,359,452,  or 32%, to  $17,402,379
($9,176,134 for the  Predecessor  during the seven months ended October 30, 1994
and  $8,226,245  for the Company during the five months ended March 31, 1995) in
fiscal 1995 as compared  to fiscal 1994 and  represented  86% of sales in fiscal
1995 versus 83% of sales in fiscal 1994.  The decrease in cost of products  sold
is primarily  attributable to a 35% decrease in sales, which was offset by a net
increase in production  costs during fiscal 1995.  Higher  production costs as a
percentage  of sales,  damages  of  $200,000  attributable  to a product  recall
initiated in April 1995 (see "Liquidity and Capital  Resources,"  below) and the
effects of the Acquisition  consisting primarily of an increase in cost of goods
sold of  approximately  $235,000 for the five months ended March 31, 1995 offset

                                       37
<PAGE>

decreases  in  provisions  for obsolete  and excess  inventory of  approximately
$758,000  and warranty  expense of  approximately  $347,000  related to reserves
established in fiscal 1994.

     In connection  with the  Restructuring  initiated  during fiscal 1994,  the
Company  closed one of its  manufacturing  facilities,  three  satellite  office
locations and relocated its corporate headquarters from Pennsylvania to Georgia.
Primarily  as  a  result  of  the  Restructuring,   the  Company's  general  and
administrative  personnel and other operating expenses declined by $884,539,  or
25%, to $2,592,393 ($1,742,324 for the Predecessor during the seven months ended
October 30, 1994 and $850,069 for the Company during the five months ended March
31,  1995) in  fiscal  1995 as  compared  to  $3,476,932  in fiscal  1994.  Cost
reductions attributable to the Restructuring were offset somewhat by Acquisition
expenses of  approximately  $166,000  during the seven months ended  October 30,
1994 and amortization  expense of approximately  $100,000 during the five months
ended March 31, 1995.

     Marketing and selling expenses declined by $1,010,593,  or 58%, to $738,221
($366,464 for the Predecessor during the seven months ended October 30, 1994 and
$371,757 for the Company  during the five months ended March 31, 1995) in fiscal
1995 as compared to $1,748,814  during fiscal 1994.  This reduction in marketing
and selling  expenses is attributable  to personnel and other operating  expense
reductions resulting from the Restructuring and the curtailment of participation
at trade shows during fiscal 1995. In addition,  royalty  expense  during fiscal
1995  declined  by  approximately  $188,000 as a result of an  amendment  to the
royalty  provisions of an asset purchase  agreement  dated January 11, 1991 that
eliminated royalty obligations for the six months ended September 30, 1994.

     Engineering,  research and development expenses declined by $1,071,476,  or
53%, to $938,048  ($457,553  for the  Predecessor  during the seven months ended
October 30, 1994 and $480,495 for the Company during the five months ended March
31,  1995) in fiscal 1995 as compared to  $2,009,524  during  fiscal  1994.  The
reduction in engineering,  research and development  expenses is attributable to
personnel  and  other   operating   expense   reductions   resulting   from  the
Restructuring  and the refocus of research and  development  activities  towards
specific  products  which  the  Company  believes,   but  cannot  assure,   have
significant market potential.

     Interest expense increased by $44,079, or 5%, to $955,900 ($599,276 for the
Predecessor  during the seven months ended October 30, 1994 and $356,624 for the
Company  during  the five  months  ended  March 31,  1995) in  fiscal  1995 from
$911,821 in fiscal 1994  primarily as a result of interest and  preference  fees
related to $400,000 of subordinated  notes payable to former  stockholders which
were  retired in  connection  with the  Acquisition.  Otherwise,  interest  rate
fluctuations and a rate reduction  associated with an October 31, 1994 amendment
to the Loan and Security  Agreement  between the Company and its bank offset the
impact of higher debt balances during fiscal 1995 as compared to fiscal 1994.

     As a  result  of  the  foregoing,  the  Company's  net  loss  decreased  by
$3,996,478,  from  $5,485,425  in  fiscal  1994 to  $1,488,947  in  fiscal  1995
($423,366 for the Predecessor during the seven months ended October 30, 1994 and
$1,065,581  for the Company  during the five months ended March 31,  1995).  The
results of the  Predecessor  during the seven  months  ended  October  30,  1994
include the recognition of  restructuring  credits and the gain from recognition
of the  litigation  settlement  of  $534,092  and  $261,022,  respectively,  and
expenses of approximately  $166,000 incurred in connection with the Acquisition.
The results of the Company  during the five months ended March 31, 1995 included
the  recognition  of product  recall  damages of $200,000 and the effects of the
Acquisition  consisting  primarily  of an  increase  in  cost of  goods  sold of
approximately   $235,000  and  amortization  of  intangible  assets,   including
goodwill, of approximately $100,000.

                                       38
<PAGE>

Year Ended April 1, 1994 Compared to the Year Ended April 2, 1993

     Sales  increased by $512,738,  or 2%, to $31,048,706  during the year ended
April 1, 1994 (fiscal 1994) from $30,535,968 during the year ended April 2, 1993
(fiscal  1993).  Sales of smart payphone  products and components  during fiscal
1994  approximated  $9.0 million as compared to $7.8 million during fiscal 1993.
Sales attributable to refurbishment and conversion services and related payphone
components  approximated  $21.2  million in fiscal 1994 versus $22.2  million in
fiscal  1993.  Sales of wireless  payphone  products and  components  consisting
primarily of export sales  approximated  $833,000 in fiscal 1994 versus $584,000
million in fiscal 1993. The 15% increase in sales of smart payphone products and
components in fiscal 1994 as compared to fiscal 1993 was primarily  attributable
to an increase in volume under a first  generation smart product sales agreement
with one of the Company's then significant RBOC customers.  However,  during the
third quarter of fiscal 1994, the Company's sales volume under the terms of such
sales agreement declined  substantially and in the fourth quarter, the agreement
was terminated by the RBOC (see Item 1 - "Business--Changing  Product Mix"). The
slight decline in sales  attributable to refurbishment  and conversion  services
and related  payphone  components  from fiscal 1993 to fiscal 1994 was primarily
attributable to lower service volumes,  which was related to changes in customer
business  practices,  as  well  as the  non-renewal  of  one  of  the  Company's
significant refurbishment sales agreements during the latter part of fiscal 1994
(see  Item 1 -  "Business--Changing  Product  Mix").  The  43%  increase  in the
Company's  wireless  product  sales in fiscal 1994 as compared to fiscal 1993 is
attributable to an increase in export volume to Mexico and the  establishment of
a  distribution  relationship  in  Korea.  See  Item  1 -  "Business--Sales  and
Markets".

     Cost of products  sold  increased by  $1,678,512,  or 7%, in fiscal 1994 as
compared to fiscal 1993 and  represented  83% of sales in fiscal 1994 versus 79%
of sales in fiscal  1993.  The  increase in cost of products  sold is  primarily
attributable  to the increase in sales and increases in provisions  for obsolete
and excess  inventory  of $989,000  and  warranty  expense of  $250,000  related
primarily to estimated losses attributable to the termination and non-renewal of
the  above-mentioned  sales agreements and estimated  additional warranty claims
related to one of such contracts.

     General  and  administrative  expenses  increased  by  approximately  4% to
$3,476,932  in fiscal  1994 from  $3,333,996  in fiscal  1993.  The  increase is
primarily related to an investigation into alleged  environmental  contamination
at one of the Company's  former  facilities  (see Item 1 -  "Business--Potential
Environmental  Liabilities") and an increase in resources devoted to information
systems.

     Marketing and selling  expenses  declined by approximately 6% to $1,748,814
in  fiscal  1994  from  $1,865,134  in fiscal  1993  primarily  as a result of a
reduction of international marketing activities initiated during fiscal 1993.

     Engineering,  research and development  expenses  declined by approximately
10%, and  represented  6.5% of sales in fiscal 1994 as compared 7.3% of sales in
fiscal 1993. This reduction in engineering, research and development expenses is
primarily related to a reduction of personnel associated with the development of
certain wireless payphone products which were substantially  completed in fiscal
1993 or curtailed in fiscal 1994.

     Interest expense increased by $102,232,  or 13%, to $911,821 in fiscal 1994
from $809,589 in fiscal 1993 as a result of a slight  increase in interest rates
and an  increase  in  average  monthly  debt  balances  under a  revolving  debt
agreement  between  the  Company  and  its  bank.  See  "Liquidity  and  Capital
Resources," below.

     In February 1994, the Company  initiated the  Restructuring  to consolidate
its  business  and  reduce  its  costs and  expenses.  In  connection  with such
restructuring,  the  Company  recorded  a  restructuring  charge  of  $2,570,652

                                       39
<PAGE>

consisting of estimated severance obligations and payments pursuant to the terms
of terminated  employment  contracts of $1,089,251,  loss provisions of $296,875
representing a note  receivable and related  accrued  interest due from a former
executive,  estimated  future  noncancellable  lease payments and write-downs of
facility assets to estimated net realizable value of $894,526,  a loss provision
of  $150,000  related  to the  termination  of certain  product  lines and other
estimated plant shut-down costs of $140,000.

     During  fiscal  1993,   the  Company   ceased  efforts  to  market  certain
non-regulated  payphone  products  and  recorded a loss  provision  of  $150,000
related to the write-down to estimated net realizable value of assets associated
with the ability to provide  rating  capability  to that segment of the payphone
market.  As a result,  other  charges  declined  from $200,875 in fiscal 1993 to
$54,557 in fiscal 1994.

     As a result of the aforementioned  cost and expense  increases,  consisting
primarily of production  costs and the fiscal 1994  restructuring  charges,  the
Company's net loss  increased by $3,486,928,  from  $1,998,497 in fiscal 1993 to
$5,485,425 in fiscal 1994.

Liquidity and Capital Resources

Initial Public Offering

     During May 1996,  the  Company  completed  an initial  public  offering  of
1,150,000  Units,  each  Unit  consisting  of one  share of  Common  Stock and a
Redeemable  Warrant,  at a price  of  $9.00  per  Unit  for  gross  proceeds  of
$10,350,000.  Net proceeds received by the Company, after underwriting discounts
and expenses of  $1,231,887,  amounted to  $9,118,113.  The Company has incurred
other  offering  expenses of $338,372 as of March 29, 1996.  These expenses have
been deferred at March 29, 1996 and,  together with offering  expenses  incurred
subsequent  to March 29, 1996,  will be charged  against the net proceeds of the
offering.

     The  net  proceeds  of the  offering  were  initially  used to  repay  then
outstanding   indebtedness   consisting   of   subordinated   notes  payable  to
stockholders of $2.8 million and bank indebtedness  aggregating  $6,318,113 (see
"Financing  Activities,"  below).  Indebtedness  pursuant to the Loan  Agreement
between the Company and its bank  repaid with the net  proceeds  consisted  of a
$2.2  million term note due November  30,  1997,  $309,524  outstanding  under a
$650,000 term note due November 30, 1997 and borrowings under a revolving credit
agreement of $3,808,589.

The Loan Agreement

     The Loan Agreement  between the Company and its bank provides  financing to
the Company under a revolving credit agreement and term and installment notes of
up to $9 million.  Concurrently  with the  Acquisition,  the Loan  Agreement was
amended.  Pursuant to the amendment,  $2.2 million of debt outstanding under the
revolving  credit  agreement was converted  into a term note payable on November
30, 1997,  the  interest  rate on amounts  borrowed  under the terms of the Loan
Agreement  was reduced by 3/4% and the term of the Loan  Agreement  was extended
from May 31, 1995 to November  30,  1997.  At March 31, 1995 and March 29, 1996,
the Company had borrowed an aggregate of $970,197 and $1,093,735,  respectively,
under  the  revolving   credit   agreement  and   $2,857,857   and   $2,525,000,
respectively,  under term and installment notes, including the $2.2 million term
note due November 30, 1997. At March 29, 1996,  the term and  installment  notes
consisted of a term note with an outstanding  balance of $2.2 million and a term
note with an  outstanding  balance of $325,000.  At March 31, 1995, the term and
installment  notes consisted of a term note with an outstanding  balance of $2.2
million, a term note with an outstanding  balance of $417,857 and an installment
note with an outstanding balance of $240,000. As of March 29, 1996,  outstanding
indebtedness  under the Loan  Agreement  bears  interest at a variable  rate per
annum equal to 11/2% above a base rate quoted by  Citibank,  N.A.  The  interest
rate was reduced from 2% above a base rate quoted by Citibank,  N.A. on March 1,

                                       40
<PAGE>

1996.  The base rate at March 31,  1995 and March 29,  1996 was 9% and 8.25% per
annum,  respectively.  Amounts borrowed under the revolving credit agreement and
the term and installment  notes are secured by  substantially  all assets of the
Company, including accounts receivable,  inventories and property and equipment.
The Loan Agreement  expires on November 30, 1997, and is renewable  annually for
one-year periods unless terminated by the bank upon an occurrence of an event of
default or by the Company upon at least 90 days notice.

     The Loan  Agreement  contains  conditions  and  covenants  that  prevent or
restrict the Company from engaging in certain  transactions  without the consent
of the  bank,  including  merging  or  consolidating,  payment  of  subordinated
stockholder  debt  obligations,   declaration  or  payment  of  dividends,   and
disposition of assets, among others.  Additionally,  the Loan Agreement requires
the Company to comply with specific  financial  covenants,  including  covenants
with respect to cash flow, working capital and net worth. Noncompliance with any
of these  conditions and covenants or the occurrence of an event of default,  if
not  waived or  corrected,  could  accelerate  the  maturity  of the  borrowings
outstanding under the Loan Agreement.

     At April 1, 1994,  the  Company  was in default of certain  conditions  and
covenants  set forth in the Loan  Agreement,  including  cash flow and net worth
covenants.  Although the Loan Agreement was amended in June 1994 to provide less
restrictive financial covenants,  the Company was in default of the amended cash
flow covenant soon thereafter. In addition, the conditions of default existed at
October  30,  1994 prior to the  Acquisition.  However,  the  October  31,  1994
amendment to the Loan Agreement,  as further amended on March 31, 1995, provided
less  restrictive  covenants  which  enabled  the  Company to be in  compliance.
Although the Company is in  compliance  with the covenants set forth in the Loan
Agreement as of March 29, 1996,  there is no assurance  that the Company will be
able to remain in compliance with such covenants in the future.

     The Loan Agreement contains  provisions that require the Company to deposit
all cash  receipts  into a lock box account for  repayment  of amounts  borrowed
under the revolving credit agreement.  The Company is able to borrow funds under
the  revolving  credit  agreement up to an  aggregate  amount based on specified
percentages  of  accounts  receivable  and  inventories  deemed  to be  eligible
collateral  by the bank,  less amounts  outstanding  under the $2.2 million term
note due  November 30,  1997.  During  fiscal 1993 and fiscal 1994 and the first
seven  months of fiscal 1995 prior to the  Acquisition,  the  Company  generally
maintained its outstanding  borrowings  under the revolving  credit agreement at
the maximum amount  permitted.  Financing  available to the Company during these
periods was not sufficient to fund the working capital,  capital expenditure and
debt service requirements of the Company, and the Company was unable to meet its
accrued liability and supplier obligations as they became due.

     Under the terms of the Loan  Agreement,  the  Company is subject to certain
covenants which limit its ability to incur additional indebtedness. In addition,
the Loan Agreement  pertaining to the revolving credit agreement limits advances
to the Company to  specified  percentages  of the  Company's  eligible  accounts
receivable  and  inventories.  The Company is currently in  compliance  with all
covenants  under the facility.  The Company used the net proceeds of its initial
public  offering to repay  outstanding  indebtedness  under its working  capital
facility in order to reduce its interest expense. The Company intends to use the
financing  available under the facility to finance its on-going  working capital
needs. If an event of default under the existing  working capital  facility were
to occur,  however, the Company's ability in this regard could be curtailed.  In
such event, the Company would seek alternative financing sources.

                                       41
<PAGE>

Financing Activities

     The Company has  historically  financed its  operations  primarily  through
borrowings and cash flow from operations.

     In April  1994,  amounts  borrowed  under the  revolving  credit  agreement
between the Company and its bank exceeded the maximum amount permitted. However,
the Company and its bank entered into an amendment  that provided an overadvance
of $300,000 to the Company  that was repaid by May 31, 1994 in  accordance  with
the terms of the amendment.

     In June 1994, the Company borrowed $400,000 from its preferred stockholders
and issued a master  subordinated  promissory  note  payable  on demand  bearing
interest  at a rate  of 10% per  annum.  Pursuant  to the  terms  of the  master
subordinated  promissory  note, a loan  preference  fee in an escalating  amount
which,  when  added to  accruing  interest,  would  equal 5% of the  outstanding
principal for each month the note was  outstanding  became  immediately  due and
payable  upon a change in  ownership  of the  Company.  In  connection  with the
Acquisition,  the  subordinated  master  promissory  note  together with accrued
interest and preference fees in the amount of $96,000 were retired. See Item 1 -
"Business--Development of the Company."

     Concurrently with the issuance of the subordinated  master promissory note,
the Company and its bank entered into an amendment to the Loan  Agreement  and a
$500,000 installment note obligation with a then outstanding balance of $62,500.
Pursuant to the amendment, the Company borrowed $402,500 and executed an amended
installment note in the amount of $465,000.

     Pursuant  to the  October 31, 1994  Investment  Agreement  entered  into in
connection with the Acquisition,  the Company borrowed $2.8 million from Wexford
and Acor S.A.,  stockholders of the Company, and issued subordinated  promissory
notes due  November 1, 1999 that bear  interest at a rate of 10% per annum.  The
Company  issued a 10%  interest  bearing  subordinated  note to  Wexford  in the
principal  amount of $2,361,082  dated October 31, 1994.  The Company issued 10%
interest  bearing  subordinated  promissory  notes to Acor S.A. in the principal
amount of $208,216.73 dated October 31, 1994, $99,591.93 dated October 31, 1994,
$83,497.82 dated November 10, 1994 and $47,611.52 dated December 23, 1994.

     Concurrently with the Acquisition, the Loan Agreement was amended. Pursuant
to the amendment,  $2.2 million of debt  outstanding  under the revolving credit
agreement  was  converted  into a term note payable on November  30,  1997.  The
proceeds of  $2,569,298  pursuant  to the  subordinated  promissory  notes dated
October  31,  1994  issued to Wexford  and Acor,  S.A.  were used to retire debt
outstanding  under the revolving  credit  agreement.  After such repayment,  the
initial  principal  balance  outstanding  under  the $2.2  million  term note on
October 31, 1994 amounted to $1,291,667.  Between October 31, 1994 and March 31,
1995,  the Company  borrowed the balance  available  under the $2.2 million term
note of $908,333,  and also  re-borrowed  $970,196  under its  revolving  credit
agreement. See Item 1 - "Business--Development of the Company."

     Net payments of indebtedness under the Company's revolving credit agreement
during the year ended April 1, 1994,  seven  months  ended  October 31, 1994 and
five  months  ended  March 31,  1995  amounted  to  $1,375,686,  $1,491,074  and
$1,599,102,  respectively.  Net proceeds  under the revolving  credit  agreement
during the year ended March 29, 1996 amounted to $123,538. Principal payments on
other debt and capital  lease  obligations  during the year ended April 1, 1994,
seven months ended  October 30, 1994,  five months ended March 31, 1995 and year
ended March 29, 1996  amounted to $929,117,  $459,084,  $482,307  and  $813,754,
respectively.

                                       42
<PAGE>

     The Company has also  established a cash  management  program with its bank
pursuant to which the Company funds drafts as they clear the bank.  Accordingly,
the  Company  maintains  bank  overdrafts  representing  outstanding  drafts and
utilizes  the cash  management  account as a source of funding.  During the year
ended April 1, 1994, the Company repaid bank overdrafts of $709,942.  During the
seven months ended  October 30, 1994,  five months ended March 31, 1995 and year
ended March 29,  1996,  the  Company's  bank  overdrafts  increased by $323,633,
$120,714 and $501,761, respectively.

     At April 1, 1994,  the  Company  was in  default of the terms of  unsecured
promissory notes with outstanding  balances  aggregating $425,536 as a result of
its failure to make certain royalty payments.  However, on November 9, 1994, the
Company  entered  into an  amendment  agreement  which  brought the Company into
compliance  with the terms of the note  agreements.  Pursuant  to the  amendment
agreement,  the Company executed a non-interest  bearing  promissory note in the
principal  amount of $206,595  representing  unpaid  royalties as of October 30,
1994.  The note is payable in nineteen  equal  monthly  installments  of $10,873
commencing in December 1994.

Cash Flows

     During fiscal 1994, the Company generated $3,081,294 of cash from operating
activities  and used  $297,026  and  $3,014,745  of cash to fund  investing  and
financing  activities,  respectively.  During  fiscal  1994,  the  Company  used
$618,928 of cash to fund operating losses, net of non-cash charges, but was able
to generate  cash from  reductions in accounts  receivable  and  inventories  of
$2,019,659 and $582,102,  respectively,  and prepaid  expenses of $357,377.  The
Company's capital  expenditures  amounted to $309,851 and principal  payments on
long-term debt and capital lease obligations  amounted to $929,117.  As a result
of the  reductions in accounts  receivable and  inventories,  the Company repaid
$1,375,686 of amounts borrowed under the revolving credit  agreement.  Also, the
Company  repaid bank  overdrafts of $709,942.  The Company's cash resources were
not sufficient to fund the  above-mentioned  cash requirements,  and in addition
thereto, the Company's accrued liability and supplier obligations as they became
due.  Accordingly,  the  Company  delayed  payments  of  accrued  liability  and
suppliers obligations and accrued restructuring  charges, which provided cash of
$762,275 during fiscal 1994.

     During the seven  months  ended  October 30,  1994,  the Company  generated
$914,820 of cash from operating  activities and used $9,840 and $824,025 of cash
to fund  investing  and  financing  activities,  respectively.  During the seven
months  ended  October  30,  1994,  the  Company  used  $99,688  of cash to fund
operating losses,  net of non-cash  charges,  but was able to generate cash from
reductions in accounts  receivable and  inventories of $577,671 and  $1,387,946,
respectively,   and  prepaid   expenses  of  $66,940.   The  Company's   capital
expenditures  were reduced to $21,481 and principal  payments on long-term  debt
and  capital  lease  obligations  amounted  to  $459,084.  As a  result  of  the
reductions in accounts receivable and inventories, the Company repaid $1,491,074
of amounts  borrowed under the revolving credit  agreement.  An increase in bank
overdrafts  provided cash of $323,633.  Although the inability of the Company to
meet  its  accrued  liability  and  supplier  obligations  as  they  became  due
continued,  the Company  used  $965,672 of cash to reduce  accounts  payable and
accrued liability obligations and accrued restructuring charges during the seven
months ended October 30, 1994.

     In December 1994, the Company sold the rights to certain  product  software
for an  aggregate  purchase  price of  $500,000.  The Company  received  back an
exclusive  irrevocable  perpetual right to sublicense the software in connection
with  the sale of  related  products.  In  return,  the  Company  agreed  to pay
royalties on sales of licensed products to other customers. Such royalties would
be payable  commencing if, and only if, laws,  regulations  or judicial  actions
occur which would  permit the  purchaser of the software to receive such royalty
payments.  The Company is obligated to repay, three years from the date of sale,
a portion of the purchase  price up to a maximum  amount of  $375,000,  which is
reflected as deferred revenue in the Company's consolidated financial statements
at March 31, 1995 and March 29,  1996.  The actual  amount of any  repayment  is

                                       43
<PAGE>

dependent  upon the amount of aggregate  royalties  paid pursuant to the license
agreement.  The amount of  repayment  will  equal:  (i)  $375,000  if  aggregate
royalties  paid  amount  to less  than  $125,000;  (ii)  $250,000  if  aggregate
royalties  paid are  greater  than  $125,000  but less than  $250,000;  or (iii)
$125,000 if aggregate  royalties  paid are greater  than  $250,000 but less than
$375,000.  If  aggregate  royalties  paid  during the first  three  years of the
agreement exceed  $375,000,  the Company is not required to repay any portion of
the purchase  price.  As of March 29, 1996,  the Company is not obligated to pay
and has not paid any royalties under the agreement.

     The October 31, 1994  investor  debt  financing  and the proceeds  from the
software sale enabled the Company to stabilize its  liquidity  position.  During
the five months ended March 31, 1995, the Company  generated  $1,747,638 of cash
from  financing  activities  and used  $1,597,674  and  $59,956  of cash to fund
operating and investing activities,  respectively.  During the five months ended
March 31, 1995, the Company used $358,182 of cash to fund operating losses,  net
of non-cash charges, and used $329,469 and $764,211 of cash to fund increases in
accounts  receivable  and  inventories,   respectively.  The  Company's  capital
expenditures  amounted to $59,956 and principal  payments on long-term  debt and
capital lease obligations amounted to $482,307.  The Company continued to reduce
its accounts payable and accrued liability obligations and accrued restructuring
charges, which resulted in a use of cash of $618,352 in the aggregate.

     During  the year  ended  March 29,  1996,  the  Company  generated  cash of
$194,390  from  operating  activities  and used $251,724 and $188,455 of cash to
fund  investing and financing  activities,  respectively.  During the year ended
March 29, 1996,  the Company  generated a profit of  $1,117,371,  and  generated
$2,761,030 in cash, net of non-cash charges. The Company borrowed $123,538 under
its  revolving  credit  agreement  and  generated  cash of  $501,761  from  bank
overdrafts.  Cash used to fund increases in accounts  receivable and inventories
amounted to $1,206,385  and  $3,428,230,  respectively.  The  Company's  capital
expenditures  amounted to $251,724 and principal  payments on long-term debt and
capital lease  obligations  amounted to $813,754.  The Company's  cash resources
during fiscal 1996 enabled the Company to normalize  supplier  relationships and
repay  non-disputed  past  due  supplier  and  accrued  liability   obligations.
Notwithstanding,  a net increase in the Company's supplier and accrued liability
obligations,  income taxes payable,  deferred revenue and accrued  restructuring
charges  provided cash of $2,600,034  during fiscal 1996.  The Company  expended
$474,095 of cash to fund increases in other assets  including the acquisition of
a patent  license and the  expenses of the  Company's  initial  public  offering
during the year ended March 29, 1996.

Capital Commitments and Liquidity

     The  Company  has not  entered  into any  significant  commitments  for the
purchase of capital assets. However, the Company intends to purchase and install
information  systems and capital  equipment,  including  printed  circuit  board
assembly equipment and other manufacturing  equipment,  to advance its prototype
manufacturing  and  product  testing  capabilities  during the  eighteen  months
following the date of the Company's  initial public offering.  In addition,  the
Company intends to expand its manufacturing capabilities through the purchase of
capital  equipment in the future as required to meet the needs of its  business.
The Company expects to expend approximately $800,000 to fund anticipated capital
expenditures during the next eighteen months. The Company believes, based on its
current plans and assumptions  relating to its  operations,  that its sources of
capital,  including  capital  available under its revolving credit line and cash
flow from  operations  will be adequate to satisfy its  anticipated  cash needs,
including anticipated capital expenditures, for at least the next twelve months.
However,  there can be no assurance  that capital  expenditures  will be made as
planned  or that  additional  capital  expenditures  will not be  required.  The
Company also believes,  based on its current plans and  assumptions  relating to
its  operations,  that its  sources of capital  will be  adequate to satisfy its
anticipated  cash  needs,  including  capital  expenditures,  for  fiscal  1998.

                                       44
<PAGE>

However,  in the event that the Company's plans or the basis for its assumptions
change or prove to be  inaccurate,  or cash flow and sources of capital prove to
be  insufficient  to  provide  for  the  Company's  cash  requirements  (due  to
unanticipated expenses, loss of sales revenues, problems, operating difficulties
or otherwise),  the Company would be required to seek additional  financing.  In
such an event,  there can be no  assurance  that  additional  financing  will be
available to the Company on commercially reasonable terms, or at all.

     Extension of credit to customers  and  inventory  purchases  represent  the
principal working capital requirements of the Company, and significant increases
in accounts  receivable  and inventory  balances could have an adverse effect on
the Company's liquidity. The Company's accounts receivable,  less allowances for
doubtful  accounts,  at March 29, 1996 and March 31, 1995 amounted to $3,866,372
and $2,670,086,  respectively.  Accounts  receivable at March 29, 1996 and March
31,  1995  consists  primarily  of  amounts  due from the RBOCs.  The  Company's
inventories, less allowances for potential losses due to obsolescence and excess
quantities amounted to $8,658,669 and $5,526,513 at March 29, 1996 and March 31,
1995,  respectively.  The  level  of  inventory  maintained  by the  Company  is
dependent on a number of factors,  including delivery requirements of customers,
availability  and  lead-time  of  components  and the  ability of the Company to
estimate and plan the volume of its business.  The Company  markets a wide range
of  services  and  products  and  the   requirements   of  its  customers   vary
significantly  from period to period.  Accordingly,  inventory balances may vary
significantly.

     In  October  1994,  the  Company  entered  into  a  contract  manufacturing
agreement that provides for the production of certain smart payphone processors.
Pursuant to the terms of the manufacturing  agreement,  the Company committed to
purchase  $12.2 million of product over an  eighteen-month  period  beginning in
December 1994. In addition,  in November 1994, the Company entered into a dealer
agreement  that  commits the Company to purchase  approximately  $3.5 million of
electronic   lock   devices   over   a   two-year   period.   See   Item   1   -
"Business--Manufacturing,  Assembly and Sources of Supply."  Purchases under the
terms of these agreements fluctuate based on delivery  requirements  established
by the Company.  The Company  initially  scheduled  purchases  pursuant to these
agreements  based  on  anticipated   quantities   required  to  meet  its  sales
commitments  (see Item 1 -  "Business--Changing  Product Mix").  As of March 29,
1996,  the Company had  acquired  approximately  75% and 77%,  respectively,  of
committed purchase volume pursuant to these purchase  agreements.  However,  the
Company  presently  anticipates that scheduled  purchases  through December 1996
will exceed sales  requirements as a result of changes in delivery  requirements
of one of the  Company's  customers.  Although  the Company is  encouraging  its
customer  to  accelerate  purchases  and is  seeking  to  reschedule  deliveries
pursuant  to  such  agreements,  an  increase  in  inventories  related  to such
agreements is anticipated  and such increase  could  approximate as much as $2.0
million. See Item 1 - "Business--Manufacturing, Assembly and Sources of Supply."

     The Company  committed to supply to one of its significant RBOC customers a
minimum of $21.3 million of smart  processors and components at specified prices
over a  three-year  period  pursuant to a December  1994 sales  agreement.  This
agreement  also  provides for  penalties and damages in the event the Company is
unable to meet  specified  performance  criteria.  In December 1995, the Company
entered into an amendment to a sales  agreement  with another  significant  RBOC
customer  that  provides  for the sale of  approximately  $12  million  of smart
products and other components over a period of eight months commencing  November
1, 1995.  Both of these sales  agreements may be terminated at the option of the
customer upon prior notice to the Company.  The  termination  of these or any of
the  Company's  sales  agreements  could have a material  adverse  effect on the
Company's business and,  therefore,  its liquidity.  Further,  any assessment of
penalties and damages under the Company's  sales contracts could have a material
adverse effect on the Company's  operating  results and liquidity.  See Item 1 -
"Business--Sales and Markets--Domestic" and "Changing Product Mix."

                                       45
<PAGE>

     In  April  1995,  the  Company  initiated  a  recall  of  products  due  to
contamination  introduced  into  the  manufacturing  process  by  the  Company's
contract   manufacturer.   Although  the  Company's  contract  manufacturer  was
responsible for the repair or replacement of the recalled  product,  the Company
incurred  liquidated  damages  under the terms of the sales  agreement  with its
customer  in the amount of  $200,000.  The  damages  were paid by an $8.00 price
reduction over the next 25,000 units shipped after July 1, 1995.  This liability
was recorded in the  Company's  consolidated  financial  statements at March 31,
1995.  Also,  the  Company  agreed to extend its  warranty  on up to 5,000 units
shipped  under the terms of the  sales  agreement  through  December  31,  1998.
However, the Company does not anticipate that it will incur significant warranty
costs as a result of the extended warranty.  See Item 1 -  "Business--Sales  and
Markets--Domestic" and "Changing Product Mix."

     During  October  1994,  the Company,  its bank and a contract  manufacturer
entered into an escrow  agreement  as security for the payment of the  Company's
obligations to the contract manufacturer. In May 1995, the Company issued common
stock purchase warrants that provide the contract manufacturer with the right to
purchase  40,000  shares of the Common Stock at a price of $4.00 per share for a
period of five  years in return  for  extension  of credit of $1.5  million  and
45-day payment terms to the Company.  This agreement had a significant favorable
impact on the Company's liquidity. However, if the Company defaults with respect
to the payment terms, the Company will be required to utilize the escrow account
previously  established,  which could have a significant  adverse  effect on the
Company's liquidity. See Item 1 - "Business--Manufacturing, Assembly and Sources
of Supply."

     The  Company is the  defendant  in a suit  against  the  Company to collect
approximately   $400,000  of  unpaid  obligations   recorded  in  the  Company's
consolidated  financial  statements  at March 31, 1995 and March 29,  1996.  The
Company  believes  that  the  supplier   supplied   defective   components  that
contributed  to the  termination  of a  first  generation  smart  product  sales
contract  during  fiscal  1994.  Although  the Company  believes  that it has an
offsetting  claim,  there is no  assurance  that the suit can be resolved in the
Company's  favor.  Since the unpaid  obligations  are recorded in the  Company's
consolidated  financial  statements,  it is the opinion of  management  that the
ultimate  outcome  of this  proceeding  will not have a  material  effect on the
Company's  results of  operations  or  financial  position.  See Item 3 - "Legal
Proceedings and Disputes."

     In October 1994,  the contract  manufacturer  that  delivered the defective
first generation  smart products to the Company (see Item 1  "Business--Changing
Product  Mix")   discontinued   operations  prior  to  the  scheduled   contract
termination date. In April 1995, the contract  manufacturer  formally terminated
the  Company's  manufacturing  contract as of the  scheduled  termination  date.
Pursuant to the terms of the manufacturing  contract,  the Company was committed
to acquire the manufacturer's inventories related to the Company's products. The
Company is presently  involved in a dispute with the contract  manufacturer with
respect to such inventories, which approximate $l million, unpaid obligations of
the  Company of  approximately  $265,000,  unpaid  obligations  of the  contract
manufacturer  of  approximately  $125,000 due to the Company,  and other matters
including  an alleged  claim of lost  profits by the  contract  manufacturer  of
approximately  $916,000  related  to the  Company's  minimum  contract  purchase
commitment  and alleged  claims of lost business and expenses of the Company due
to the delivery of defective products and the termination of a significant smart
product sales  agreement (see Item 1  "Business--Changing  Product Mix," above).
The Company is attempting to settle the dispute with the manufacturer and claims
that the  manufacturer  supplied  defective  product  and that it  breached  the
agreement by discontinuing  operations prior to the scheduled  termination date.
However,  there is no assurance that the dispute can be settled in the Company's
favor, or at all. Also, there is no assurance that the dispute will not escalate
into  litigation.  Should the  dispute  escalate  into  litigation,  the Company
intends  to defend and pursue its  positions  vigorously.  However,  there is no
assurance  that the  outcome of the  dispute  or  potential  litigation  related
thereto  will not have a  material  adverse  effect on the  Company's  financial
position or results of operations.

                                       46
<PAGE>

Net Operating Loss Carryforwards

     As of March 29, 1996, the Company had net operating loss  carryforwards for
income tax  purposes  of  approximately  $17  million to offset  future  taxable
income.  Under Section 382 of the Internal Revenue Code of 1986, as amended, the
utilization  of net operating loss  carryforwards  is limited after an ownership
change,  as defined in such Section 382, to an annual  amount equal to the value
of the loss  corporation's  outstanding stock immediately before the date of the
ownership change multiplied by the federal  long-term  tax-exempt rate in effect
during  the  month the  ownership  change  occurred.  Such an  ownership  change
occurred on October 31,  1994 and could  occur in the future.  As a result,  the
Company will be subject to an annual  limitation on the use of its net operating
losses of  approximately  $210,000.  This  limitation only affects net operating
losses incurred up to the ownership  change and does not reduce the total amount
of net operating  losses which may be taken,  but limits the amount which may be
used in a  particular  year.  Therefore,  in the  event  the  Company  maintains
profitable  operations,  such limitation would have the effect of increasing the
Company's tax liability and reducing net income and available  cash resources of
the Company if the taxable  income  during a year  exceeded the  allowable  loss
carried  forward to that year.  In addition,  because of such  limitations,  the
Company will be unable to use a significant  portion of its net  operating  loss
carryforwards.


                                       47
<PAGE>

Item 8.  FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULES

                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

                                                                            Page
                                                                            ----

Report of Deloitte & Touche LLP                                              49

Report of Price Waterhouse LLP                                               50

Consolidated Financial Statements:                                           50

     Consolidated Balance Sheets as of March 31, 1995 and 
        March 29, 1996                                                       51

     Consolidated Statements of Operations for the year ended April 1,
        1994, seven months ended October 30, 1994, five months ended
        March 31, 1995 and year ended March 29, 1996                         52

     Consolidated Statements of Cash Flows for the year ended April 1,
        1994, seven months ended October 30, 1994, five months ended
        March 31, 1995 and year ended March 29, 1996                         53

     Consolidated Statements of Changes in Stockholders' Equity
        (Deficit) for the year ended April 1, 1994, seven months ended
        October 30, 1994, five months ended March 31, 1995 and year
        ended March 29, 1996                                                 54

     Notes to Consolidated Financial Statements                              55

Financial Statement Schedule:

     Schedule II--Valuation and Qualifying Accounts                         100

     All other  schedules are omitted because they are not required or
     are not applicable,  or the required  information is shown in the
     financial statements or notes thereto.


                                  48
<PAGE>

                          INDEPENDENT AUDITORS' REPORT

Stockholders
Technology Service Group, Inc.

     We have audited the accompanying  consolidated balance sheets of Technology
Service Group,  Inc. and subsidiary as of March 29, 1996 and March 31, 1995, and
the  related  consolidated   statements  of  operations,   stockholders'  equity
(deficit),  and cash flows for the year ended March 29, 1996,  five months ended
March 31, 1995,  and the seven months  ended  October 30, 1994.  Our audits also
included the financial  statement  schedule listed in the Index at Item 8. These
financial  statements and financial statement schedule are the responsibility of
the Company's  management.  Our  responsibility  is to express an opinion on the
financial statements and financial statement schedule based on our audits.

     We conducted  our audits in accordance  with  generally  accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining on a test basis,  evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

     In our opinion,  such consolidated  financial statements present fairly, in
all material respects,  the financial position of Technology Service Group, Inc.
and  subsidiary  at March 29,  1996 and March 31,  1995 and the results of their
operations  and their  cash flows for the year ended  March 29,  1996,  the five
months  ended March 31, 1995,  and the seven  months  ended  October 30, 1994 in
conformity with generally accepted accounting principles.  Also, in our opinion,
such  financial  statement  schedule,  when  considered in relation to the basic
consolidated  financial  statements  taken as a whole,  presents  fairly  in all
material respects the information set forth therein.




DELOITTE & TOUCHE LLP
Atlanta, Georgia
June 6, 1996

                                       49
<PAGE>

                        REPORT OF INDEPENDENT ACCOUNTANTS

To the Stockholders of
Technology Service Group, Inc.

     In our opinion,  the consolidated  statements of operations,  of changes in
stockholders' deficit and of cash flows for the year ended April 1, 1994 present
fairly,  in all material  respects,  the results of operations and cash flows of
Technology  Service Group, Inc. and its subsidiaries for the year ended April 1,
1994  in  conformity  with  generally  accepted  accounting  principles.   These
financial  statements are the  responsibility of the Company's  management;  our
responsibility  is to express an opinion on these financial  statements based on
our  audit.  We  conducted  our audit of these  statements  in  accordance  with
generally accepted auditing standards which require that we plan and perform the
audit to obtain reasonable  assurance about whether the financial statements are
free of material  misstatement.  An audit includes  examining,  on a test basis,
evidence  supporting the amounts and  disclosures  in the financial  statements,
assessing the  accounting  principles  used and  significant  estimates  made by
management,  and evaluating the overall  financial  statement  presentation.  We
believe  that our audit  provides a reasonable  basis for the opinion  expressed
above.

     The accompanying  financial statements have been prepared assuming that the
Company  will  continue  as a  going  concern.  As  discussed  in  Note 1 to the
financial statements, the Company has suffered recurring losses from operations,
has negative working capital,  a net capital deficiency and is in violation of a
loan  covenant.  Such  factors  raise  substantial  doubt  about its  ability to
continue as a going concern.  Management's  plans in regard to these matters are
also  described  in  Note  1.  The  financial  statements  do  not  include  any
adjustments that might result from the outcome of this uncertainty.

     As discussed in Note 3 to the financial statements, the Company changed its
method of accounting for income taxes effective April 3, 1993.

     We have not audited the  consolidated  financial  statements  of Technology
Service Group,  Inc. and its subsidiaries for any period  subsequent to April 1,
1994.

     Our  audit of the  consolidated  financial  statements  referred  to in our
report above also included an audit of the Financial  Statement Schedule for the
year ended  April 1, 1994  listed in Item 8 of this form 10-K.  In our  opinion,
this Financial Statement Schedule presents fairly, in all material respects, the
information  set forth  therein  for the year  ended  April 1, 1994 when read in
conjunction with the related consolidated financial statements.



PRICE WATERHOUSE LLP
Philadelphia, PA
October 4, 1994



                                       50
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                           CONSOLIDATED BALANCE SHEETS

<TABLE>
<CAPTION>

                                                             March 31,       March 29,
                                                               1995            1996
                                                           ------------    ------------
<S>                                                        <C>             <C>         
ASSETS
Current assets:
    Cash                                                   $    265,576    $     19,787
    Accounts receivable, less allowance for doubtful
        accounts of $201,000 and $216,000                     2,670,086       3,866,372
    Inventories                                               5,526,513       8,658,669
    Deferred income taxes                                          --            50,544
    Prepaid expenses and other current assets                    89,194         146,117
                                                           ------------    ------------
          Total current assets                                8,551,369      12,741,489
Property and equipment, net                                   2,740,624       2,198,625
Other assets                                                  4,377,655       4,693,650
                                                           ------------    ------------
                                                           $ 15,669,648    $ 19,633,764
                                                           ============    ============

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
    Bank overdraft                                         $    500,642    $  1,002,403
    Borrowings under revolving credit agreement                 970,197            --
    Current maturities under long-term debt and
         capital lease obligations                              813,917         118,444
    Accounts payable                                          2,960,689       5,030,945
    Income taxes payable                                           --           165,666
    Deferred revenue                                               --           541,245
    Accrued liabilities                                       1,461,040       1,472,379
    Accrued restructuring charges                               150,317          16,427
                                                           ------------    ------------
          Total current liabilities                           6,856,802       8,347,509
Borrowings under revolving credit agreement                        --         1,093,735
Long-term debt and capital lease obligations                  3,532,867       3,414,586
Notes payable to stockholders                                 2,800,000       2,800,000
Deferred revenue                                                375,000         375,000
Other liabilities                                                  --             3,198
                                                           ------------    ------------
                                                             13,564,669      16,034,028
                                                           ------------    ------------
Commitments and contingencies                                      --              --
Stockholders' equity:
    Preferred stock, $100 par value, 100,000 authorized,
        none issued or outstanding                                 --              --
    Common stock, $.01 par value, 10,000,000 shares
        authorized, 3,500,000 shares issued and
        outstanding                                              35,000          35,000
    Capital in excess of par value                            3,135,291       3,465,000
    Retained earnings (deficit)                              (1,065,581)        111,790
    Cumulative translation adjustment                               269         (12,054)
                                                           ------------    ------------
          Total stockholders' equity                          2,104,979       3,599,736
                                                           ------------    ------------
                                                           $ 15,669,648    $ 19,633,764
                                                           ============    ============

</TABLE>


                 The accompanying notes are an integral part of
                    these consolidated financial statements.



                                       51
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                      CONSOLIDATED STATEMENTS OF OPERATIONS

<TABLE>
<CAPTION>

                                                        Predecessor                 Company
                                          ----------------------------    ----------------------------
                                                          Seven Months    Five Months
                                           Year Ended         Ended           Ended        Year Ended
                                            April 1,       October 30,      March 31,       March 29,
                                              1994            1994            1995            1996
                                          ------------    ------------    ------------    ------------

<S>                                       <C>             <C>             <C>             <C>         
Net sales                                 $ 31,048,706    $ 11,108,653    $  9,161,359    $ 33,201,686
                                          ------------    ------------    ------------    ------------

Costs and expenses:
    Cost of goods sold                      25,761,831       9,176,134       8,226,245      26,082,055
    General and administrative expenses      3,476,932       1,742,324         850,069       2,204,915
    Marketing and selling expenses           1,748,814         366,464         371,757       1,290,349
    Engineering, research and
        development expenses                 2,009,524         457,553         480,495       1,197,183
    Restructuring charges (credits)          2,570,652        (534,092)           --              --
    Litigation settlement                         --          (261,022)           --              --
    Interest expense                           911,821         599,276         356,624         941,261
    Other (income) expense                      54,557         (14,618)        (58,250)        (17,763)
                                          ------------    ------------    ------------    ------------
                                            36,534,131      11,532,019      10,226,940      31,698,000
                                          ------------    ------------    ------------    ------------
Income (loss) before income tax
    expense                                 (5,485,425)       (423,366)     (1,065,581)      1,503,686
Income tax provision                              --              --              --          (326,315)
                                          ------------    ------------    ------------    ------------
Net income (loss)                         $ (5,485,425)   $   (423,366)   $ (1,065,581)   $  1,177,371
                                          ============    ============    ============    ============

Income (loss) per common and
    common equivalent share                                               $      (0.30)   $       0.30
                                                                          ============    ============

Weighted average number of common
    equivalent shares outstanding                                            3,541,778       3,870,889
                                                                          ============    ============
</TABLE>




                 The accompanying notes are an integral part of
                    these consolidated financial statements.



                                       52
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                      CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>

                                                            Predecessor                   Company
                                                   --------------------------    --------------------------
                                                                  Seven Months   Five Months
                                                    Year Ended       Ended          Ended       Year Ended
                                                     April 1,      October 30,     March 31,     March 29,
                                                       1994           1994           1995          1996
                                                   -----------    -----------    -----------    -----------
<S>                                                <C>            <C>            <C>            <C>        
Cash flows from operating activities
  Net income (loss)                                $(5,485,425)   $  (423,366)   $(1,065,581)   $ 1,177,371
  Adjustments to reconcile net income
    (loss) to net cash provided by
    (used for) operating activities
      Depreciation and amortization                    959,696        647,717        407,892      1,060,655
      Loss on sale of assets                            26,766         18,397          4,936           --
      Restructuring charges (credits)                2,570,652       (534,092)          --             --
      Provisions for inventory losses and
        warranty expense                             1,253,205        164,534        298,038        352,256
      Provision for uncollectible accounts
        receivable                                      56,178         27,122         (3,467)        10,099
      Provision for deferred tax benefits                 --             --             --          160,649
      Changes in certain assets and liabilities,
        net of effects of acquisition
        (Increase) decrease in accounts
          receivable                                 2,019,659        577,671       (329,469)    (1,206,385)
        (Increase) decrease in inventories             582,102      1,387,946       (764,211)    (3,428,230)
        (Increase) decrease in prepaid
          expenses and other current assets            357,377         66,940         90,778        (56,923)
        (Increase) decrease in other assets            (12,311)         3,358          6,501       (474,095)
        (Decrease) increase in accounts
           payable                                     623,138       (981,786)      (172,369)     2,071,856
        Increase in income taxes payable                  --             --             --          165,666
        Increase in deferred revenue                      --             --          375,000        541,245
        (Decrease) increase in accrued
          liabilities                                  214,161        458,058       (299,310)      (104,843)
        (Decrease) in accrued restructuring
          charges                                      (75,024)      (441,944)      (146,673)       (73,890)
        Increase in other liabilities                     --             --             --            3,198
        Other                                           (8,880)       (55,735)           261         (4,239)
                                                   -----------    -----------    -----------    -----------
        Net cash provided by (used for)
          operating activities                       3,081,294        914,820     (1,597,674)       194,390
                                                   -----------    -----------    -----------    -----------
Cash flows from investing activities
  Capital expenditures                                (309,851)       (21,481)       (59,956)      (251,724)
  Proceeds from sale of assets                          12,825         12,001           --             --
                                                   -----------    -----------    -----------    -----------
        Net cash used for investing
          activities                                  (297,026)        (9,480)       (59,956)      (251,724)
                                                   -----------    -----------    -----------    -----------
Cash flows from financing activities
  Net proceeds (payments) under
    revolving credit agreement                      (1,375,686)    (1,491,074)    (1,599,102)       123,538
  Proceeds from notes payable to banks                    --          402,500        908,333           --
  Proceeds from notes payable
    to stockholders                                       --          400,000      2,800,000           --
  Principal payments on long-term
    debt and capital lease obligations                (929,117)      (459,084)      (482,307)      (813,754)
  Increase (decrease) in bank overdraft               (709,942)       323,633        120,714        501,761
                                                   -----------    -----------    -----------    -----------
        Net cash provided by (used for)
          financing activities                      (3,014,745)      (824,025)     1,747,638       (188,455)
                                                   -----------    -----------    -----------    -----------
Increase (decrease) in cash                           (230,477)        81,315         90,008       (245,789)
Cash, beginning of period                              324,730         94,253        175,568        265,576
                                                   -----------    -----------    -----------    -----------
Cash, end of period                                $    94,253    $   175,568    $   265,576    $    19,787
                                                   ===========    ===========    ===========    ===========

</TABLE>


                 The accompanying notes are an integral part of
                    these consolidated financial statements.



                                       53
<PAGE>





                         TECHNOLOGY SERVICE GROUP, INC.
      CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY (DEFICIT)

<TABLE>
<CAPTION>

                                                                                                Common         Common      
                                 Series E       Series C        Series B        Series A         Stock          Stock      
                                Preferred      Preferred        Preferred      Preferred       $.05 Par       $.01 Par     
                                  Stock          Stock            Stock          Stock           Value          Value      
                              ------------    ------------    ------------    ------------    ------------   ------------  
Predecessor
<S>                           <C>             <C>             <C>             <C>             <C>             <C>          
Balance at April 2, 1993      $     30,000    $    234,066    $     30,000    $     30,667    $     21,882    $      --    
Net loss for the year                                                                                                      
Write-off of note
   receivable from
   related party to
   restructuring charges                                                                                                   
Foreign currency
   translation adjustment                                                                                                  
                              ------------    ------------    ------------    ------------    ------------   ------------  
Balance at April 1, 1994            30,000         234,066          30,000          30,667          21,882           --    
Net loss for the period                                                                                                    
Foreign currency
   translation adjustment                                                                                                  
                              ------------    ------------    ------------    ------------    ------------   ------------  
Balance at October 30, 1994   $     30,000    $    234,066    $     30,000    $     30,667    $     21,882    $      --    
                              ============    ============    ============    ============    ============    ===========  

===========================================================================================================================
Company
Balance at October 30, 1994   $     30,000    $    234,066    $     30,000    $     30,667    $     21,882    $      --    
Business combination               (30,000)       (234,066)        (30,000)        (30,667)        (21,882)        35,000       
Net loss for the period                                                                                                    
Foreign currency
   translation adjustment              269             269
                              ------------    ------------    ------------    ------------    ------------   ------------  
Balance at March 31, 1995             --              --              --              --              --           35,000  
Business combination -
   distribution of escrow
   consideration                                                                                                           
Net income for the year                                                                                                    
Foreign currency
   translation adjustment                                                                                                  
                              ------------    ------------    ------------    ------------    ------------   ------------  
Balance at March 29, 1996     $       --      $       --      $       --      $       --      $       --      $    35,000  
                              ============    ============    ============    ============    ============    ===========  


<CAPTION>
                                                                  Note
                                 Capital in      Retained       Receivable      Cumulative
                                 Excess of       Earnings      From Related    Translation
                                 Par Value       (Deficit)         Party        Adjustment        Total
                               ------------    ------------    ------------    ------------    ------------ 
Predecessor
<S>                            <C>             <C>             <C>             <C>             <C>         
Balance at April 2, 1993       $ 22,651,826    $(18,964,484)   $   (250,000)   $     73,727    $  3,857,684
Net loss for the year                            (5,485,425)                                     (5,485,425)
Write-off of note
   receivable from
   related party to
   restructuring charges                                            250,000                         250,000
Foreign currency
   translation adjustment                                                           (27,303)        (27,303)
                               ------------    ------------    ------------    ------------    ------------ 
Balance at April 1, 1994         22,651,826     (24,449,909)           --            46,424      (1,405,044)
Net loss for the period                            (423,366)                                       (423,366)
Foreign currency
   translation adjustment                                                             7,280           7,280
                               ------------    ------------    ------------    ------------    ------------ 
Balance at October 30, 1994    $ 22,651,826    $(24,873,275)   $       --      $     53,704    $ (1,821,130)
                               ============    ============    ============    ============    ============ 

============================================================================================================
Company
Balance at October 30, 1994    $ 22,651,826    $(24,873,275)   $       --      $     53,704    $ (1,821,130)
Business combination            (19,516,535)     24,873,275            --           (53,704)      4,991,421
Net loss for the period                          (1,065,581)                                     (1,065,581)
Foreign currency
   translation adjustment    
                               ------------    ------------    ------------    ------------    ------------ 
Balance at March 31, 1995         3,135,291      (1,065,581)           --               269       2,104,979
Business combination -
   distribution of escrow
   consideration                    329,709                                                         329,709
Net income for the year                           1,177,371                                       1,177,371
Foreign currency
   translation adjustment                                                           (12,323)        (12,323)
                               ------------    ------------    ------------    ------------    ------------ 
Balance at March 29, 1996      $  3,465,000    $    111,790    $       --      $    (12,054)   $  3,599,736
                               ============    ============    ============    ============    ============ 
</TABLE>






                 The accompanying notes are an integral part of
                    these consolidated financial statements.



                                       54
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1.   THE COMPANY

     Technology  Service Group,  Inc. (the  "Company") was  incorporated  in the
State of  Delaware in 1975.  The Company is engaged in the design,  development,
manufacture and sale of public  communication  products presently  consisting of
electronic wireline payphone products,  microprocessor-based  ("smart") wireline
and wireless payphone products and related payphone  components.  The Company is
also engaged in the conversion,  repair and  refurbishment of payphone  products
and components.  The accompanying  financial  statements include the accounts of
the Company's wholly-owned subsidiary,  International Service Technologies, Inc.
("IST"),  which has a foreign  division  located  in  Taiwan.  On April 3, 1993,
wholly-owned  subsidiaries consisting of International  Teleservice Corporation,
Inc., Technology Service Enterprises, Inc. and Wireless Technologies,  Inc. were
merged into the Company.

     On  October  31,  1994,  TSG  Acquisition  Corp.  ("TSG  Acquisition"),   a
non-operating   corporation   wholly-owned   by  Wexford   Partners  Fund,  L.P.
("Wexford"),  acquired  all of the  outstanding  capital  stock  of the  Company
pursuant to an Agreement and Plan of Merger dated October 11, 1994 (the "Plan of
Merger") between Wexford, TSG Acquisition,  the Company and the majority holders
of the Company's preferred and common stock (the "Acquisition"). TSG Acquisition
paid an  aggregate  of $3.5  million  in cash  pursuant  to the Plan of  Merger,
including  $329,709 of contingent  consideration  that was placed in escrow. The
consideration  consisted of $3,004,000 to acquire the outstanding  capital stock
of the  Company  pursuant  to the  Plan of  Merger  and  $496,000  to  retire  a
subordinated  master promissory note payable to former  stockholders and related
accrued  interest  and  preference  fees of  $96,000.  Cash  payments  to former
stockholders on October 31, 1994 aggregated  $2,991,973 after deducting $277,910
to retire  certain  obligations  of the Company and  $230,117  placed in escrow.
Consideration  placed in escrow of $329,709 consisting of cash of $230,117 and a
subordinated  note of the Company  payable to one of the former  stockholders in
the  principal  amount of $99,592  was  distributed  to former  stockholders  in
September 1995 upon compliance with indemnification  provisions set forth in the
Plan of Merger (see Note 2).

     In conjunction  with the  Acquisition,  TSG Acquisition was merged into the
Company,  which was then wholly-owned by Wexford.  The outstanding shares of the
Company's  capital  stock and rights to purchase the  Company's  capital  stock,
including  preferred  stock  purchase  warrants,  at  October  31,  1994 and the
Company's  Incentive Stock Option Plan were cancelled and the outstanding shares
of  capital  stock  of TSG  Acquisition  were  exchanged  for one  share  of the
Company's common stock, $.05 par value (the "merger share").

     In addition,  on October 31, 1994, the Company  amended its  Certificate of
Incorporation to reflect  authorized  capital consisting of 10 million shares of
common stock,  $.01 par value, and 100,000 shares of preferred  stock,  $100 par
value.   Further,   the  Company  entered  into  an  Investment  Agreement  (the
"Investment  Agreement") with Wexford and certain former investors (collectively
the "investors").  Pursuant to the Investment Agreement,  the Company issued 3.5
million shares of common stock, $.01 par value, in exchange for the merger share
held by Wexford.  Also, the Company borrowed $2.8 million from the investors and
issued subordinated  promissory notes due November 1, 1999 that bear interest at
a rate of 10% per annum.

     Concurrently  with the  Acquisition,  the Loan and Security  Agreement (the
"Loan  Agreement")  between the  Company and its bank (see Note 7) was  amended.
Pursuant  to  the  amendment  to  the  Loan  Agreement,  $2.2  million  of  debt
outstanding  under the revolving credit agreement was converted into a term note
payable on November 30, 1997.  In addition,  the term of the Loan  Agreement was


                                       55
<PAGE>

extended  from May 31, 1995 to  November  30,  1997,  and the  interest  rate on
amounts borrowed under the terms of the Loan Agreement was reduced by ae%.

     At April 1, 1994, the Company  (sometimes  referred to as the "Predecessor"
for periods prior to the Acquisition) had an excess of current  liabilities over
current  assets of  approximately  $3.3 million and a net capital  deficiency of
approximately   $1.4   million,   and  had  incurred   net  losses   aggregating
approximately $7.5 million during the fiscal years ended April 1, 1994 and April
2, 1993.  In  addition,  at April 1, 1994,  financing  available  under the Loan
Agreement and the Company's  operating  cash flows were not sufficient to permit
the  payment of  liabilities  as they became  due.  Further,  the Company was in
violation of a financial  covenant set forth in the Loan Agreement.  These facts
indicated that the  Predecessor's  viability as a going concern at April 1, 1994
was dependent  upon raising  additional  capital and/or  financing.  The Company
entered into a letter of intent in August 1994 with respect to the  Acquisition.
However, until the Acquisition was consummated,  there was no assurance that the
Company's efforts to raise additional financing would be successful.

2.   ACQUISITION

     As  described  in  Note  1,  TSG  Acquisition  Corp.  acquired  all  of the
outstanding  capital  stock of the Company  pursuant to the Plan of Merger.  The
Acquisition  has been  accounted  for using the purchase  method of  accounting.
Accordingly,  the aggregated purchase price of $3,170,291  (excluding contingent
consideration)  was pushed down and allocated to assets and  liabilities  of the
Company  as of  October  31,  1994 (the date of  acquisition)  based  upon their
estimated  fair values.  The excess of the purchase price over the fair value of
the net assets  acquired of  $3,853,877  (which  increased by $329,709  upon the
payment of  contingent  consideration  during the year ended March 29,  1996) at
October 30, 1994 was recorded as goodwill  (see Notes 3 and 6). A summary of the
book value of the assets and  liabilities  of the  Company as  compared to their
estimated fair value reflected in the Company's  financial  statements as of the
date of acquisition is set forth below.

                                                       Book          Estimated
                                                       Value        Fair Value
                                                    -----------     -----------
Cash                                                $   175,568     $   175,568
Accounts receivable                                   2,337,150       2,337,150
Inventories                                           4,887,167       4,842,433
Prepaid expenses and other current assets               179,972         179,972
Property and equipment                                2,601,801       2,984,574
Other assets                                            215,718         645,447
Bank overdraft                                         (379,928)       (379,928)
Borrowings under revolving credit agreement          (1,660,965)     (1,660,965)
Current maturities under long-term debt
    and capital lease obligations                      (877,557)       (888,392)
Accounts payable                                     (3,133,058)     (3,133,058)
Accrued expenses                                     (1,624,180)     (1,749,039)
Accrued restructuring charges                          (515,222)       (312,312)
Notes payable to stockholders                          (400,000)           --
Long-term debt and capital lease obligations         (3,627,596)     (3,725,036)
                                                    -----------     -----------
Net assets acquired                                  (1,821,130)       (683,586)
Excess of purchase price over net
    assets acquired                                        --         3,853,877
                                                    -----------     -----------
                                                    $(1,821,130)    $ 3,170,291
                                                    ===========     ===========

                                       56
<PAGE>

     The  increase  in the  aggregate  purchase  price  and  goodwill  upon  the
distribution of escrow consideration of $329,709 was recognized in the Company's
financial statements during the year ended March 29, 1996.

     The accompanying  financial statements at March 31, 1995 and March 29, 1996
and for the five months and year then ended,  respectively,  reflect the effects
of the Acquisition.  Assuming the Acquisition had occurred on April 2, 1994, the
Company's  and the  Predecessor's  net loss for the year  ended  March 31,  1995
including  proforma  adjustments for depreciation,  interest and amortization of
assets to give  effect to the  accounting  bases  recognized  in  recording  the
Acquisition would have approximated  $1,599,000  (unaudited),  or a loss of $.45
per share (unaudited),  as compared to the reported loss of $1,488,947 ($423,366
for the seven months ended October 30, 1994 and  $1,065,581  for the five months
ended  March 31,  1995).  The  proforma  adjustments  include an increase in the
amortization of goodwill and other intangible  assets of approximately  $140,000
(unaudited)  due to the  increase  in the basis of  intangible  assets and their
estimated  useful lives, a decrease in  depreciation  of  approximately  $24,000
(unaudited)  due to an increase in the basis of property and equipment and their
estimated  useful  lives and a decrease  in  interest  expense of  approximately
$6,000  (unaudited)  due  to  revaluation  of  capital  lease  obligations,  the
financing  received from the investors and the repayment of  indebtedness  under
the Company's revolving credit agreement.

3.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

     A summary of the significant accounting policies followed by the Company is
set forth below:

Fiscal Year

     The Company  operates on a fiscal year ending the Friday  nearest  March 31
resulting  in  a  52/53  week  year.  The  accompanying  consolidated  financial
statements  include the audited financial  statements of the Predecessor for the
year (52 weeks) ended April 1, 1994 and seven  months (30 weeks)  ended  October
30, 1994 and the Company, subsequent to the Acquisition, for the five months (22
weeks) ended March 31, 1995 and year (52 weeks) ended March 29, 1996.

Consolidation

     All significant intercompany balances and transactions have been eliminated
in consolidation.

Translation of Foreign Currency

     The financial  position and results of operations of the Company's  foreign
division are measured using local currency as the  functional  currency.  Assets
and  liabilities of the Company's  foreign  division are translated  into United
States  dollars  at the  applicable  exchange  rate in  effect at the end of the
period.  Income statement  accounts are translated at the average rate in effect
over the  period.  Translation  adjustments  arising  from the use of  differing
exchange rates from period to period are accumulated in a separate  component of
stockholders'   equity.   Gains  and  losses  resulting  from  foreign  currency
transactions  are  included in income in the period in which these  transactions
occur.  The effects of foreign currency  translation on the Company's  financial
position and results of operations are not significant.

Cash

     The Company's  cash balances  serve as collateral  under the Loan Agreement
(see Note 7) and, accordingly, are restricted.

                                       57
<PAGE>

Inventories

     Inventories  are stated at the lower of cost or market.  Cost is determined
based upon the  first-in,  first-out  ("FIFO")  method or standard  cost,  which
approximates cost on a FIFO basis.

     Reserves to provide for  potential  losses due to  obsolescence  and excess
quantities are established in the period in which such losses occur.

Property and Equipment

     Property and equipment is recorded at cost less  accumulated  depreciation.
Depreciation  is computed using the  straight-line  method over the  established
useful lives of the assets as follows:

                                                   Predecessor       Company
                                                   -----------     -----------
Building and building improvements                   30 years        30 years
Machinery and equipment                            2-10 years       2-5 years
Furniture and fixtures                             2-10 years       2-3 years
Leasehold improvements                             5-15 years         5 years

     Additions,  improvements and  expenditures  that  significantly  extend the
useful  life  of  an  asset  are  capitalized.   Expenditures  for  repairs  and
maintenance  are charged to operations  as incurred.  When assets are retired or
disposed of, the cost and accumulated  depreciation  thereon are eliminated from
the accounts, and any gains or losses are included in income.

Revenue Recognition

     Sales and  related  costs are  recorded  by the  Company  upon  shipment of
products.  Deferred  revenue  classified  as a  current  liability  consists  of
prepayments from customers. Deferred revenue classified as a long-term liability
represents the refundable portion of proceeds received from the sale of software
(see  Note  15)  and is  classified  according  to the  terms  of the  repayment
obligation.  Deferred  revenue is recognized as earned upon shipment of products
or pursuant to the terms of the sales contract.

Engineering, Research, and Development Costs

     Costs and expenses incurred for the purpose of product research, design and
development  are charged to  operations as incurred.  Engineering,  research and
development  costs consist primarily of costs associated with development of new
products and manufacturing processes.

Stock-Based Compensation

     The Company  accounts for  compensation  cost related to stock  options and
other  forms  of  stock-based   compensation   plans  in  accordance   with  the
requirements  of  Accounting  Principles  Board  Opinion 25 ("APB  25").  APB 25
requires  compensation cost for stock-based  compensation plans to be recognized
based on the  difference,  if any,  between  the fair value of the stock and the
option exercise price. The Company has not recognized any compensation cost with
respect to stock  options  granted  under the  Company's  plans (see Note 9). In
October  1995,  the Financial  Accounting  Standards  Board issued  Statement of
Financial Accounting Standards No. 123, Accounting for Stock-Based  Compensation
("SFAS 123").  SFAS 123  established a fair value based method of accounting for
compensation  cost  related  to stock  options  and other  forms of  stock-based
compensation  plans.  SFAS 123 is  effective  for fiscal years  beginning  after
December  15, 1995.  The Company  intends to adopt the  provisions  or pro forma
disclosure  requirements  of SFAS 123 in fiscal 1997. The impact of the adoption
of SFAS 123 is not known at this time.



                                       58
<PAGE>

Goodwill

     The  excess of cost over the fair  value of  acquired  business  (goodwill)
prior to October 31, 1994 was being amortized to operations  over 40 years.  The
excess of the  purchase  price over the fair value of the  Company's  assets and
liabilities at the date of the Acquisition is being amortized to operations on a
straight-line  basis over a period of 35 years.  The  allocation of the purchase
price (see Note 2) did not include an  allocation  to  goodwill  recorded in the
Company's consolidated financial statements at the date of acquisition.  At each
balance sheet date, the Company evaluates the realizability of goodwill based on
its expectations of future nondiscounted cash flows. Based on the Company's most
recent analysis,  the Company  believes that no material  impairment of goodwill
exists at and March 29, 1996.

Income Taxes

     Provisions  (benefits)  for  income  taxes are  based  upon  income  (loss)
recognized for financial statement purposes and include the effects of temporary
differences  between such income  (loss) and that  recognized  for tax purposes.
Effective April 3, 1993, the Company adopted  Statement of Financial  Accounting
Standards No. 109 (FAS 109),  "Accounting for Income Taxes." The adoption of FAS
109  changed  the  Company's  method of  accounting  for  income  taxes from the
deferred method pursuant to Accounting  Principles Board Opinion No. 11 (APB 11)
to an asset and  liability  approach.  This  approach  requires  recognition  of
deferred tax assets and liabilities for the expected future tax  consequences of
events that have been included in the financial statements or tax returns. Using
the  enacted  tax  rate in  effect  for the year in which  the  differences  are
expected to reverse,  deferred tax assets and liabilities  are determined  based
upon the differences  between the financial reporting basis and income tax basis
of the assets and liabilities (see Note 10). These temporary  differences  arise
primarily from differences in inventory  valuation and depreciation  methods and
reserves  established  for  inventory   obsolescence,   uncollectible   accounts
receivable and restructuring  charges. A valuation  allowance is established for
deferred  tax  assets to the extent  realization  thereof  is not  assured.  The
prospective  adoption  of FAS  109  had no  impact  on the  Company's  financial
position or results of operations for the year ended April 1, 1994.

Income (Loss) Per Common and Common Equivalent Share

     Income per common  share for the five months  ended March 31, 1995 and year
ended March 29, 1996 is computed on the basis of the weighted  average number of
common  shares   outstanding  and  dilutive  common  stock   equivalent   shares
outstanding  during the period,  except  pursuant to the Securities and Exchange
Commission  Staff  Accounting  Bulletin  ("SECSAB")  Topic 4:D, stock issued and
stock  options  covering  89,000  shares of common stock  granted  during the 12
months prior to a May 10, 1996 initial  public  offering  (see Note 9) at prices
below the  public  offering  price  have been  included  in the  calculation  of
weighted average shares of common stock  outstanding as if they were outstanding
as of  the  beginning  of  the  periods  presented.  Also,  as a  result  of the
Acquisition,  income  (loss) per share is not presented for periods prior to the
five months ended March 31, 1995 in accordance with SECSAB Topic 1:B2.

Use of Estimates

     The  preparation  of financial  statements  in  conformity  with  generally
accepted  accounting  principles  requires  management  to  make  estimates  and
assumptions  that  affect the  reported  amounts of assets and  liabilities  and
disclosure of  contingent  assets and  liabilities  at the date of the financial
statements  and the  reported  amounts  of  revenues  and  expenses  during  the
reporting period. Actual results could differ from those estimates.



                                       59
<PAGE>

4.   INVENTORIES

     Inventories  at  March  31,  1995  and  March  29,  1996  consisted  of the
following:

                                                  March 31,            March 29,
                                                    1995                 1996
                                                 ----------           ----------
Raw materials                                    $3,566,950           $6,056,702
Work-in-process                                     345,811            1,207,080
Finished goods                                    1,613,752            1,394,887
                                                 ----------           ----------
                                                 $5,526,513           $8,658,669
                                                 ==========           ==========

     Substantially all inventories are pledged to secure notes payable (see Note
7).  Reserves for potential  losses due to  obsolescence  and excess  quantities
recorded  at March  31,  1995 and  March  29,  1996  aggregated  $1,766,199  and
$1,606,195, respectively.

     Approximately  $150,000 of additional  inventory loss reserves  established
during the year ended  April 1, 1994 were  recorded  as  restructuring  charges.
These costs relate to the value of items  included in inventory  and  associated
with product lines  discontinued in connection with the Company's  restructuring
plan  initiated  during the year ended  April 1, 1994 (see Note 11).  During the
year ended April 1, 1994,  the Company  recorded  provisions  for  obsolete  and
excess inventory and warranty expense of approximately  $1,003,000 and $250,000,
respectively. The provision for obsolete and excess inventory included estimated
losses attributable to the termination of certain sales contracts. The provision
for warranty expense included  estimated  additional  warranty claims related to
certain products sold pursuant to one of the Company's sales contracts.

5.   PROPERTY AND EQUIPMENT

     Property and  equipment  at March 31, 1995 and March 29, 1996  consisted of
the following:

                                                 March 31,           March 29,  
                                                   1995                1996
                                                -----------         -----------
Land                                            $   120,634         $   120,633
Building and building improvements                  877,187             877,187
Machinery and equipment                           1,788,041           2,009,159
Furniture and fixtures                              123,612             119,879
Leasehold improvements                              139,000             151,116
                                                -----------         -----------
                                                  3,048,474           3,277,974
Accumulated depreciation                           (307,850)         (1,079,349)
                                                -----------         -----------
                                                $ 2,740,624         $ 2,198,625
                                                ===========         ===========

     Substantially all property and equipment is pledged to secure notes payable
(see Note 7).

     Depreciation  expense for the year ended April 1, 1994 aggregated $755,469.
Depreciation expense for the seven months ended October 30, 1994 and five months
ended  March  31,  1995   aggregated   $454,911  and   $308,047,   respectively.
Depreciation expense for the year ended March 29, 1996 aggregated $784,039.



                                       60
<PAGE>

     In connection with  restructuring  initiated during the year ended April 1,
1994,  the Company  recorded a reserve for  impairment of $253,084 to write down
the net asset bases of certain  property to estimated net  realizable  (or fair)
value.  The property  included in the  Company's  impairment  reserve  consisted
primarily of a building and  improvements  thereto leased  pursuant to a capital
lease  obligation  and leasehold  improvements  made to facilities  leased under
non-cancelable  operating lease  agreements that the Company planned to close in
connection  with the  restructuring.  The  impairment  loss  reserve  related to
leasehold  improvements  amounted to $119,182 and  represented the estimated net
book value of the assets at the planned  closing  dates of the  facilities.  The
impairment  loss reserve related to the building and  improvements  was recorded
based on the Company's  estimates of expected cash flow deficits of the facility
to the renewal (or expected  termination)  date of the capital lease obligation,
and approximated  the difference  between the net book value of the property and
the  outstanding  balance of the capital lease  obligation (or fair value) as of
the expected  lease  termination  date.  The aggregate  impairment  reserve loss
provision  is included in  restructuring  charges  which  aggregated  $2,570,652
during the year ended April 1, 1994 (see Note 11). During the seven months ended
October 30,  1994,  the Company  negotiated  the  termination  of certain of the
non-cancelable  lease agreements with respect to facilities closed in connection
with the restructuring  plan initiated during fiscal 1994, and retired leasehold
improvements  included in the reserve for impairment  with an aggregate net book
value of $117,807.

     Assets  under  capital   leases  are   capitalized   using  interest  rates
appropriate  at the  date of  purchase  or at the  inception  of the  lease,  as
applicable.  The  following is a summary of the  Company's  assets under capital
leases which are included in property and  equipment at March 31, 1995 and March
29, 1996:

                                                   March 31,         March 29,
                                                      1995              1996
                                                  -----------       -----------
Land .......................................      $   120,634       $   120,634
Building and building improvements .........          877,187           877,187
Machinery and equipment ....................          151,679            60,445
                                                  -----------       -----------
                                                    1,149,500         1,058,266
Accumulated depreciation ...................          (33,727)          (70,762)
                                                  -----------       -----------
                                                  $ 1,115,773       $   987,504
                                                  ===========       ===========



                                       61
<PAGE>

6.   OTHER ASSETS

     Other  assets at March 31,  1995 and March  29,  1996,  net of  accumulated
amortization of $98,844 and $375,481, respectively, consisted of the following:

                                                         March 31,     March 29,
                                                           1995          1996
                                                        ----------    ----------
Excess of purchase price over fair value of net
  assets acquired, net of accumulated
  amortization of $45,879 and $169,336                  $3,807,998    $3,803,057
Product software, net of accumulated
  amortization of $19,500 and $66,300                      214,500       167,700
Patents, net of accumulated amortization
  of $13,663 and $46,453                                   150,289       117,499
Customer contracts, net of accumulated
  amortization of $16,207 and $55,103                      110,206        71,309
Unpatented technology, net of accumulated
  amortization of $4,595 and $15,622                        55,136        44,109
Patent license, net of accumulated
  amortization of $22,667                                     --         110,333
Deferred initial public offering expenses                     --         338,372
Deposits                                                    32,286        40,500
Other                                                        7,240           771
                                                        ----------    ----------
                                                        $4,377,655    $4,693,650
                                                        ==========    ==========

     Amortization  expense for the year ended April 1, 1994,  seven months ended
October 30, 1994, five months ended March 31, 1995 and year ended March 29, 1996
amounted to $204,227, $192,806, $99,845 and $276,616, respectively.

     At April 2, 1993, the Company had a $250,000 note  receivable from its then
president  and chief  executive  officer  bearing  interest at a rate of 10% per
annum. The note became due and payable upon a change in ownership of the Company
as defined in  compensation  agreements  between the  Company and the  Company's
preferred  stockholders.  In connection with a restructuring and the termination
of the executive's  employment contract during the year ended April 1, 1994, the
collectibility of the note became uncertain.  Accordingly,  the Company recorded
restructuring  charges of $296,875  representing  the entire balance of the note
and related  accrued  interest of $46,875 (see Note 11). In connection  with the
settlement of severance  obligations  as discussed in Note 11, this note was not
repaid and the Company wrote off the note and related  accrued  interest  during
the five months ended March 31, 1995.

7.   BORROWINGS UNDER REVOLVING CREDIT AGREEMENT,  LONG-TERM DEBT, CAPITAL LEASE
     OBLIGATIONS AND NOTES PAYABLE TO STOCKHOLDERS

Borrowings Under Revolving Credit Agreement

     At March 29,  1996,  the  Company  is able to borrow up to a maximum  of $9
million  under  term and  installment  notes and a  revolving  credit  agreement
pursuant to the terms of the Loan Agreement between the Company and its bank. At
March  31,  1995 and  March  29,  1996,  the  Company  had  outstanding  debt of
$2,525,000 and $2,857,857,  respectively,  under term and installment  notes and
$970,197 and $1,093,735,  respectively,  under the revolving  credit  agreement.
Amounts  borrowed under the revolving  credit agreement and installment and term


                                       62
<PAGE>

notes are secured by substantially all assets of the Company including  accounts
receivable,  inventories  and property and equipment.  The borrowing limit under
the revolving  credit agreement is based upon specified  percentages  applied to
the value of collateral, consisting of accounts receivable and inventories, less
amounts  outstanding  under a $2.2  million  term note due November 30, 1997 and
varies based upon changes in the collateral  value.  Interest is payable monthly
based upon the greater of the actual  outstanding debt balances or $4 million at
a variable  rate per annum  equal to  1(OMEGA)%  (2% from  October  31,  1994 to
February  29, 1996 and 2.75% prior to October 31, 1994) above a base rate quoted
by  Citibank  (9% at March 31,  1995 and 8.25% March 29,  1996).  The  revolving
credit agreement is renewable annually for one year periods unless terminated by
the bank upon an  occurrence  of an event of default or by the  Company  upon at
least 90 days notice. The Company has agreed to pay termination fees of up to 2%
of the  average  monthly  borrowings  or the minimum  loan amount ($4  million),
whichever is greater, if the Loan Agreement is terminated on the date other than
an anniversary date.

     The Loan  Agreement  contains  conditions  and  covenants  that  prevent or
restrict the Company from engaging in certain  transactions  without the consent
of the  bank,  including  merging  or  consolidating,  payment  of  subordinated
stockholder   debt   obligations,   declaration  or  payment  of  dividends  and
disposition of assets, among others.  Additionally,  the Loan Agreement requires
the Company to comply with specific  financial  covenants,  including  covenants
with respect to cash flow, working capital and net worth. Noncompliance with any
of these  conditions  and  covenants  or the  occurrence  of any other  event of
default,  if not waived or  corrected,  could  accelerate  the  maturity  of the
borrowings outstanding under the Loan Agreement.

     Concurrently with the Acquisition, the Loan Agreement was amended. Pursuant
to the amendment,  $2.2 million of debt  outstanding  under the revolving credit
agreement was converted into a term note payable on November 30, 1997.  Further,
the term of the Loan  Agreement  was extended  from May 31, 1995 to November 30,
1997,  and the  interest  rate on amounts  borrowed  under the terms of the Loan
Agreement was reduced by ae%.

     At April 1, 1994,  the  Company  was in default of certain  conditions  and
covenants set forth in the Loan  Agreement,  including  specific  covenants with
respect to cash flow and net worth.  Although the Loan  Agreement was amended on
June 9, 1994 to provide less restrictive  covenants,  the Company was in default
of the amended cash flow covenant soon thereafter.  Pursuant to the June 9, 1994
amendment,  the aggregate  principal  obligation  under the installment note was
decreased  from  $500,000 to $465,000,  and the Company  borrowed an  additional
$402,500. The expiration date of the Loan Agreement and the due date of the term
and installment  notes were extended from February 28, 1995 to May 31, 1995. The
monthly  principal payment under the installment note was increased from $20,833
to $25,000

     The Company  remained in default of certain  conditions  and  covenants set
forth in the Loan Agreement, including specific financial covenants with respect
to cash flow and net worth until  October 31,  1994.  On October  31,  1994,  an
amendment  to the Loan  Agreement,  as  further  amended  as of March 31,  1995,
provided less  restrictive  covenants which brought the Company into compliance.
Accordingly,  obligations  outstanding  under the terms of the Loan Agreement at
March 31, 1995 are  classified  according  to the terms of the  respective  note
agreement.  The Company is also in compliance  with the covenants and conditions
contained in the Loan Agreement at March 29, 1996.

     In May 1996,  the Company  completed an initial  public  offering of equity
securities  (see  Note 9). A  portion  of the  proceeds  of the  initial  public
offering were used to repay the Company's then outstanding indebtedness pursuant
to the Loan  Agreement.  Accordingly,  the Company has classified  $1,093,735 of
indebtedness  outstanding  under the revolving credit facility and $2,509,524 of
indebtedness   outstanding   under  term  and  installment  notes  as  long-term
obligations at March 29, 1996.

                                       63
<PAGE>

Long-Term Debt and Capital Lease Obligations

     Long-term debt and capital lease obligations  payable at March 31, 1995 and
March 29, 1996 consisted of the following:

                                                      March 31,      March 29,
                                                         1995          1996
                                                     -----------    -----------
Loan and Security Agreement
  $2.2 million secured term note, principal
    balance due November 30, 1997                    $ 2,200,000    $ 2,200,000
  $650,000 secured term note, principal
    payable in sixty equal monthly installments
    of $7,738, with remaining principal balance
    due November 30, 1997                                417,857        325,000
  $465,000 secured installment note, principal
    payable in eighteen equal monthly
    installments of $25,000                              240,000           --
Other notes payable
  Unsecured promissory notes, payable in
    sixty equal monthly installments of $21,250,
    including interest at 10% per annum                  203,077           --
  Unsecured non-interest bearing promissory
    note, payable in nineteen equal monthly
    installments of $10,873                              163,101         32,620
  Unsecured non-interest bearing promissory
    note, payable in sixteen equal monthly
    installments of $5,000 and one  installment
    of $7,414                                             56,914           --
Obligations under capital leases                       1,065,835        975,410
                                                     -----------    -----------
                                                       4,346,784      3,533,030
Less - current maturities                               (813,917)      (118,444)
                                                     -----------    -----------
                                                     $ 3,532,867    $ 3,414,586
                                                     ===========    ===========

     During fiscal 1995 and 1996, the Company had outstanding  promissory  notes
payable to a company  affiliated  with  certain  officers  and  employees of the
Company bearing  interest at a rate of 10% per annum.  Outstanding  indebtedness
pursuant to such  promissory  notes  amounted to $203,077 at March 31, 1995. The
notes were paid in full  during the year ended  March 29,  1996.  Interest  paid
pursuant to such notes  during the years ended March 31, 1995 and March 29, 1996
aggregated  $48,934 and $9,424,  respectively.  At October 30, 1994, the Company
was in  default of the such  notes as a result of its  failure  to make  certain
royalty  payments.  However,  on November 9, 1994,  the Company  entered into an
amendment  agreement which brought the Company into compliance with the terms of
the note agreements. Therefore, the note obligations are classified according to
their terms at March 31, 1995. The notes were repaid during the year ended March
29,  1996.  Pursuant  to  the  amendment  agreement,   the  Company  executed  a
non-interest  bearing  promissory  note  in the  principal  amount  of  $206,595
representing  unpaid  royalties as of October 30,  1994.  The note is payable in
nineteen equal monthly  installments of $10,873 commencing on December 11, 1994.
The notes were paid in full during the year ended March 29,  1996.  The note had
an  outstanding  balance of  $163,101 at March 31, 1995 and $32,620 at March 29,
1996.



                                       64
<PAGE>

     In May 1996,  the Company  completed an initial  public  offering of equity
securities  (see  Note 9). A  portion  of the  proceeds  of the  initial  public
offering were used to repay the Company's then outstanding indebtedness pursuant
to the Loan and  Security  Agreement.  Accordingly,  the Company has  classified
$309,524 of  indebtedness  then  outstanding  under the $650,000  term note as a
long-term obligation at March 29, 1996.

     On November 30, 1990, the Company  entered into a capital lease  obligation
for a one  hundred  thousand  square  foot  manufacturing  facility  located  in
Paducah,  Kentucky.  The lease, which provides for a monthly payment of $12,681,
has an initial term of 51/2 years and is renewable for two additional  five-year
periods.  On March 20,  1996,  the initial  term of the lease was extended for a
period of one year. The Company has an option to acquire the property at the end
of the lease term, including renewal periods, at a cost of $10,000. In addition,
the Company  leases  various  equipment  under  capital lease  obligations.  The
present value of future  minimum lease  payments for assets under capital leases
at March 29, 1996 is as follows:

     1997                                                      $   167,913
     1998                                                          152,172
     1999                                                          152,172
     2000                                                          152,172
     2001                                                          152,172
     Thereafter                                                    961,075
                                                               -----------
     Total minimum capital lease obligations                     1,737,676
     Less portion representing interest                           (762,266)
                                                               -----------
     Present value of minimum lease payments                   $   975,410
                                                               ===========

     Aggregate  maturities  of  long-term  debt and  capital  lease  obligations
outstanding  at March 29,  1996  payable  during the  ensuing  five years are as
follows:



     1997                                                      $   186,286
     1998                                                        2,481,446
     1999                                                           55,388
     2000                                                           62,222
     2001                                                           69,900
     Thereafter                                                    677,788
                                                               -----------
                                                               $ 3,533,030
                                                               ===========

Notes Payable to Stockholders

     On  June  9,  1994,  the  Company  borrowed  $400,000  from  its  preferred
stockholders and issued a subordinated  master promissory note payable on demand
bearing interest at a rate of 10% per annum. This note, by its terms, became due
upon the  Acquisition  and change in ownership of the Company's  capital  stock.
Prior to May 31,  1995,  interest  accrued was payable at the date of a required
principal  payment.  Interest  accrued  and unpaid as of May 31,  1995 was to be
capitalized into the outstanding principal of the note. Beginning June 30, 1995,
interest  was payable  monthly in arrears.  Upon the change in  ownership of the
capital stock of the Company,  a loan  preference  fee in an  escalating  amount
which,  when  added to  accruing  interest,  would  equal 5% of the  outstanding
principal for each month that the note was  outstanding  became  immediately due
and payable.  As described in Note 1, the subordinated  master  promissory note,
together with accrued  interest and preference fees  aggregating  $96,000,  were
retired in connection with the Acquisition.



                                       65
<PAGE>

     On October 31, 1994, the Company entered into an Investment  Agreement with
the investors.  Pursuant to the terms of the Investment  Agreement,  the Company
borrowed  $2.8 million from the  investors  and issued  subordinated  promissory
notes due  November  30,  1999 that bear  interest  at a rate of 10% per  annum.
Interest accrued under the terms of the subordinated promissory notes is payable
semi-annually  beginning  May 1, 1995.  In May 1996,  the Company  completed  an
initial  public  offering  of equity  securities  (see Note 9). A portion of the
proceeds  from the May 10, 1996 initial  public  offering were used to repay the
Company's  outstanding  indebtedness  pursuant  to the  subordinated  promissory
notes.  During the year ended March 29, 1996, the Company paid interest pursuant
to the  subordinated  notes of  $279,847.  At March 31, 1995 and March 29, 1996,
interest  accrued  pursuant to the terms of the  subordinated  notes  aggregated
$115,683 and $116,603, respectively.

8.   ACCRUED LIABILITIES

     Accrued  liabilities  at March 31, 1995 and March 29, 1996 consisted of the
following:

                                                        March 31,      March 29,
                                                          1995           1996
                                                       ----------     ----------
Workers' compensation and employee group
    insurance                                          $  210,480     $  117,546
Salaries, wages and related employee benefits
    and taxes                                             223,126        339,481
Interest                                                  175,652        149,674
Royalties                                                 157,731        273,169
Warranty expense                                          353,318        209,500
Sales and use taxes                                       100,421         24,651
Professional fees                                          83,051         99,136
Environmental costs                                        12,948         12,948
Property taxes                                             36,005         20,840
Bonuses                                                      --           74,790
Other                                                     108,308        150,644
                                                       ----------     ----------
                                                       $1,461,040     $1,472,379
                                                       ==========     ==========

9.   STOCKHOLDERS' EQUITY

Preferred Stock

     The Company is authorized,  pursuant to its Certificate of Incorporation as
amended on October 31, 1994, to issue up to 100,000  shares of preferred  stock,
$100 par value,  in one or more series or other  designations  determined by the
Board  of  Directors  ("Board")  of the  Company.  The  Board is  authorized  to
determine,  as to any particular  series of preferred stock, the dividend rights
including annual dividend rates and whether the dividends shall be cumulative or
non-cumulative, redemption provisions, per-share liquidation preferences, voting
powers, conversion terms and provisions and any other rights or preferences.  No
dividends may be paid or declared on the Company's  common stock or on any other
class of stock ranking  junior to the preferred  stock,  nor shall any shares of
common stock or any other class of stock ranking  junior to the preferred  stock
be purchased,  retired or otherwise acquired by the Company unless all dividends
accrued and payable on preferred  shares and all amounts  required to retire the
preferred shares have been paid out of assets legally  available for the payment
of such obligations.

     As of March 31,  1995 and  March  29,  1996,  no  preferred  stock has been
issued,  nor has the Board designated any series of preferred stock for issuance
or determined any related rights or preferences.



                                       66
<PAGE>

     In connection with the Acquisition, the outstanding shares of the Company's
Series A, Series B,  Series C and Series E  preferred  stock at October 30, 1994
were  cancelled.  The  Series A,  Series  B,  Series  C,  Series E and  Series D
preferred stock had per-share  liquidation  preferences of $15, $5, $2.50, $2.50
and $100,  respectively,  plus  declared  and  unpaid  dividends.  The shares of
preferred  stock,  except shares of Series D preferred  stock,  were convertible
into an equal number of shares of common stock, subject to certain anti-dilution
provisions.  Shares of Series A,  Series B, and  Series C  preferred  stock were
convertible  into  voting  common  stock.  Shares  of  Series  D  variable  rate
redeemable preferred stock were deemed retired and extinguished and could not be
reissued.  Shares of Series E preferred stock were  convertible  into non-voting
common stock.  In the event the Company  consummated a public offering of common
stock at a price of at least $10 per share which  resulted in net proceeds of at
least  $5  million,  the  convertible  shares  of  preferred  stock  would  have
automatically converted into common stock.

     Series A, Series B, and Series C preferred  shares had voting  rights equal
to the number of shares of common stock which would be received upon  conversion
to  common  shares.  The  Series D and  Series E  preferred  stock had no voting
rights. However,  holders of Series E preferred stock had the right to vote as a
separate  class to the extent  entitled  under  Delaware  law and on any merger,
recapitalization  or  reorganization in which shares of Series E preferred stock
would have received or would have been  exchanged  for  per-share  consideration
different  from shares of Series C preferred  stock or would have otherwise been
treated  differently from shares of Series C preferred stock, except that shares
of Series E preferred  stock  could  have,  without  such  separate  class vote,
received or been exchanged for non-voting  securities  which were identical on a
per-share basis to voting  securities  received with respect to or exchanged for
the Series C preferred stock.

     The Company  could not,  without the consent of stipulated  percentages  of
holders of the  applicable  series of preferred  stock,  authorize or create any
class or series of capital stock  ranking,  either as to payment of dividends or
distribution of assets,  prior to or on a parity with such series of convertible
preferred  stock or alter or change the  powers,  preferences  or rights of such
series of  convertible  preferred  stock.  Further,  the Company  could not sell
shares  of  capital  stock  ranking,  either  as  to  payment  of  dividends  or
distribution  of  assets,  prior  to or on  parity  with  those  of  convertible
preferred  stock at prices less than the conversion  prices or convertible  into
common stock at prices less than the conversion prices of convertible  preferred
stock without such consent(s).

     The  aggregate  liquidation  preference  of  preferred  stock  in  order of
priority  at April 1,  1994 were as  follows:  Series E -  $750,000;  Series C -
$5,851,650;  Series B -  $1,500,000  and Series A -  $4,600,020.  On January 24,
1992,  the  Company  and  holders of the Series C and Series E  preferred  stock
entered into a Liquidation Rights Agreement.  Pursuant to the Liquidation Rights
Agreement, the Series C and Series E preferred stock issued in connection with a
January 24, 1992 private placement had a senior liquidation  preference over the
Series C preferred  stock  outstanding  prior to the offering.  The  Liquidation
Rights  Agreement  provided  that the Company shall  require  subsequent  future
purchasers  of  additional  shares of Series C and Series E  preferred  stock to
become parties to the Liquidation Rights Agreement.

Common Stock

     The Company is authorized,  pursuant to its Certificate of Incorporation as
amended on October 31, 1994, to issue up to  10,000,000  shares of common stock,
$.01 par value. As described in Note 1, the Company issued 3.5 million shares of
common  stock on  October  31,  1994  pursuant  to the  terms  of an  Investment
Agreement between the Company, Wexford and certain former investors.

     Holders of voting  common  stock are  entitled to one vote per share on all
matters to be voted on by the stockholders. No dividends may be paid or declared
on the  Company's  common  stock  until all  dividends  accrued  and  payable on
preferred shares outstanding have been paid.



                                       67
<PAGE>

     In connection with the Acquisition, the outstanding shares of the Company's
common stock at October 30, 1994 were cancelled.  Prior to the Acquisition,  the
Company was  authorized to issue  11,100,000  shares of common  stock,  $.05 par
value. Non-voting common stock was convertible into an equal number of shares of
voting  common  stock upon  occurrence  of certain  events,  including  a public
offering of  securities,  a sale of  securities to a person that owns or has the
right to  acquire  less than 2% of the  outstanding  securities  of any class of
voting  securities  after the sale and a sale of  securities  that  results in a
change in control of the Company.

     Generally,  holders of non-voting  common stock had no right to vote on any
matters  to be voted on by the  stockholders.  However,  holders  of  non-voting
shares had the right to vote as a separate  class to the extent  entitled  under
Delaware  law and on any merger,  recapitalization  or  reorganization  in which
shares  of   non-voting   common  stock  would   receive  or  be  exchanged  for
consideration different from shares of voting common stock or would otherwise be
treated  differently  from shares of voting common stock or in which  non-voting
shares would be exchanged for non-voting  securities  which were not convertible
into voting securities on the same terms as previously provided.

     Further, the Company could not enter into a transaction which would require
holders of non-voting common stock to receive voting  securities,  or securities
convertible  into  voting  securities,  in excess of limits  provided  under the
requirements of any  governmental  authority,  unless the Company  redeemed such
shares of non-voting  common stock upon  consummation  of the  transaction  at a
price equal to the  per-share  value placed upon the  Company's  common stock in
conjunction with the transaction.

Initial Public Offering

     In May 1996, the Company  completed an initial public offering of 1,150,000
units (the "Units"),  each Unit  consisting of one share of common stock and one
redeemable warrant ("Redeemable Warrant") at a price of $9.00 per Unit for gross
proceeds of  $10,350,000.  In connection  with the offering,  the Company issued
warrants to the  Underwriters  to purchase  100,000  shares of Common Stock (the
"Underwriter  Warrants") for gross proceeds of $10. Net proceeds received by the
Company,  after underwriting  discounts and expenses of $1,231,897,  amounted to
$9,118,113.  The Company has incurred other offering  expenses of $338,372 as of
March 29, 1996. These expenses have been deferred at March 29, 1996 (see Note 6)
and, together with offering expenses incurred subsequent to March 29, 1996, will
be charged against the net proceeds of the offering.

     Two Redeemable Warrants entitle the holder thereof to purchase one share of
common  stock at an exercise  price of $11.00 per share.  Unless the  Redeemable
Warrants  are  redeemed,  the  Redeemable  Warrants may be exercised at any time
beginning on May 10, 1996 and ending May 9, 1999,  at which time the  Redeemable
Warrants will expire.  Beginning on February 10, 1997, the  Redeemable  Warrants
are redeemable by the Company at its option, as a whole and not in part, at $.05
per  Redeemable  Warrant on 30 days' prior  written  notice,  provided  that the
average closing bid price of the common stock equals or exceeds $12.00 per share
for 20 consecutive trading days ending within five days prior to the date of the
notice of redemption. The Redeemable Warrants will be entitled to the benefit of
adjustments  in the  exercise  price and in the number of shares of common stock
deliverable  upon the exercise  thereof upon the  occurrence of certain  events,
including a stock dividend, stock split or similar reorganization.

     The Underwriter Warrants are initially exercisable at a price of $10.80 per
share of common stock. The Underwriter Warrants contain anti-dilution provisions
providing  for  adjustments  of the number of warrants and exercise  price under
certain  circumstances.  The  Underwriter  Warrants grant to the holders thereof
certain rights of registration  of the securities  issuable upon exercise of the
Underwriter  Warrants.  The  Underwriter  Warrants  may be exercised at any time
beginning on May 10, 1997 and ending May 9, 2001, at which time the  Underwriter
Warrants will expire.



                                       68
<PAGE>

Common Stock Purchase Warrants

     As of April 1, 1994,  the Company had  outstanding  warrants to purchase an
aggregate of 312,000 shares of Series C preferred  stock at a price of $2.50 per
share.   The  warrants   outstanding  at  April  1,  1994  were  cancelled  upon
consummation of the  Acquisition.  Generally,  the warrants were exercisable for
five-year  periods beginning either on the issuance date or one year thereafter.
The warrant  terms  provided  that the warrants  would  expire on various  dates
through March 31, 1996.

     On May 23,  1995,  the  Company  issued a  warrant  to one of its  contract
manufacturers  to purchase  40,000 shares of common stock,  $.01 par value, at a
price of $4.00 per share in return for the  extension  of credit under the terms
of a manufacturing  agreement between the Company and the contract manufacturer.
The warrant is  exercisable  in whole or in part for a period of five years from
the date of issuance,  and expires on May 23, 2002,  unless  terminated  earlier
upon a breach of the manufacturing  agreement by the contract manufacturer.  The
number of shares of securities covered by the warrant and the exercise price are
subject to adjustment  upon the occurrence of certain  events,  including  stock
splits and  reclassification  in connection  with a merger or  consolidation  or
otherwise.

Stock Options

     On November 1, 1994,  the  Company's  Board of  Directors  adopted the 1994
Omnibus  Stock Plan (the "Stock  Plan").  The Stock Plan provides the Board or a
committee of the Board with the  authority to grant to officers and employees of
the Company  incentive  stock options  within the meaning of Section 422A of the
Internal  Revenue  Code and to  grant  to  directors,  officers,  employees  and
consultants  of the Company  non-qualified  stock options and  restricted  stock
which do not qualify as incentive stock options.  The aggregate number of shares
of the Company's  common stock that may be issued  pursuant to the Stock Plan at
March  31,  1995 and March 29,  1996 was  385,000  shares  and  635,000  shares,
respectively.  On May 10,  1995,  the  stockholders  of the Company  approved an
amendment  to the  Stock  Plan  which  increased  the  number  of  shares of the
Company's  common stock that may be issued pursuant to the Stock Plan to 635,000
shares.  Further,  the amendment  added a provision  that the maximum  number of
shares with respect to which  options may be granted to any one  employee  shall
not exceed  300,000  shares.  The Board's  authority to grant  options under the
Stock Plan  expires on November  1, 2004.  The Stock Plan is  administered  by a
Stock Plan Committee consisting of members appointed by the Board.

     The Board has the  authority to  determine  option  periods,  the number of
shares of common  stock  subject to  options  granted  and such other  terms and
conditions  under  which  options  may be  exercised.  The  Board  also  has the
authority  to  determine  at which  times  options  or  restricted  stock may be
granted,  the purchase price of restricted stock,  whether an option shall be an
incentive stock option or a non-qualified  option,  whether restrictions such as
repurchase  rights are to be imposed on shares subject to options and restricted
stock,  and the  nature of such  restrictions.  The  per-share  option  price of
incentive  stock  options  granted  pursuant to the Stock Plan shall not be less
than the  per-share  fair  market  value,  as  determined  by the Board,  of the
Company's  common stock as of the date of grant, or 110% of the per-share market
value with respect to incentive stock options granted to employees owning 10% or
more of the total combined  voting power of all classes of the Company's  stock.
Option periods shall not exceed ten years from the date options are granted,  or
five years with respect to incentive  stock  options to employees  owning 10% or
more of the total voting power of all classes of the  Company's  stock.  Options
granted  under the Stock  Plan  generally  expire 60 days after  termination  of
employment  or at the end of the option  period  stipulated  by the Board in the
option agreement, whichever is earlier.

     The Board has the authority to accelerate the date of exercise of an option
or any installment thereof, unless, in the case of incentive stock options, such
acceleration would violate the annual vesting  limitations  contained in Section
422(d) of the Internal  Revenue  Code.  The exercise  prices of options  granted


                                       69
<PAGE>

pursuant  to the Stock Plan are  subject  to  adjustment  upon any  subdivision,
combination, merger, splits, split-up, liquidation, or the like, to reflect such
subdivision, combination or exchange. The number of shares of common stock to be
received upon exercise of options granted pursuant to the Stock Plan are subject
to adjustment upon declarations of stock dividends between the date of grant and
the date of  exercise  of options.  Also,  the number of shares of common  stock
reserved  for  issuance  pursuant to the Stock Plan shall be  adjusted  upon the
occurrence of such events.

     The Board may grant  restricted  stock  under the Stock Plan  pursuant to a
restricted stock agreement.  The Board has the authority to determine the number
of shares of common stock to be issued and to the extent,  if any, to which they
shall be issued in exchange for cash and/or other  consideration.  Shares issued
pursuant to restricted stock may not be sold, transferred, pledged, or otherwise
disposed  of,  except by the laws of descent and  distribution,  or as otherwise
determined  by the Board for a period as  determined  by the Board from the date
the  restricted  stock is  granted.  The  Company  has the  right to  repurchase
restricted  stock at such price as determined by the Board on the date of grant.
The repurchase  rights are  exercisable on such terms as determined by the Board
upon the  termination  of  services of the grantee  prior to  expiration  of the
restriction on transfer of the shares, failure of the grantee to pay the Company
income taxes required to be withheld in respect of the restricted stock or under
such other circumstances as the Board may determine.

     The following  table  summarizes  the changes in stock options  outstanding
under the Stock Plan for the five  months  ended  March 31,  1995 and year ended
March 29, 1996:

                                       Incentive   Nonqualified       Option
                                         Stock        Stock            Price
                                        Options      Options           Range
                                      ----------    ---------     --------------
                                                                 
Outstanding at October 31, 1994            --           --              --
Granted during the five months                                   
    ended March 31, 1995                302,000       55,000           $1.00
                                      ----------    ---------    
Outstanding at March 31, 1995           302,000       55,000           $1.00
Granted during the year ended                                    
    March 29, 1996                       69,000       20,000       $1.00 - $5.00
Cancelled during the year ended                                  
    March 29, 1996                      (11,750)        --             $1.00
                                      ==========    =========    
Outstanding at March 29, 1996           359,250       75,000       $1.00 - $5.00
                                      ==========    =========    
                                                                                
     Options  granted  and  outstanding  under  the  Stock  Plan  are  generally
exercisable in four equal annual installments beginning on the date of grant. At
March 31, 1995,  options covering 89,250 shares of common stock were exercisable
at an exercise  price of $1.00 per share and the Company  had  reserved  385,000
shares of common  stock for  issuance  pursuant to the Stock Plan.  At March 29,
1996,  options  covering  196,750  shares of common  stock were  exercisable  at
exercise  prices of $1.00 and $5.00  per  share  and the  Company  had  reserved
635,000 shares of common stock for issuance pursuant to the Stock Plan.

     On May 10, 1995,  the Board of Directors  approved the adoption of the 1995
Employee Stock Purchase Plan (the "Employee  Plan").  The Employee Plan provides
the Board of Directors with the authority to grant to the Company's officers and
employees  options to purchase  100,000 shares of common stock at a 15% discount
as compared to the public market price. However, the Company was unable to issue
shares under the plan prior to the initial public offering.  Also, no shares may
be issued  under the plan absent the  receipt of an opinion of counsel  that all
applicable securities laws have been complied with. The rights granted under the
Employee Plan are  exercisable for an offering period as determined by the Board


                                       70
<PAGE>

of  Directors,  which may not exceed 27 months.  No  employee  may be granted an
option under which the  employee's  right to purchase  shares under the Employee
Plan first  become  exercisable  at a rate in excess of  $25,000 in fair  market
value  (determined at the date of grant) in any calendar year. Also, an employee
may not purchase shares in excess of 10% of his or her  compensation.  The Board
of Directors established a Stock Plan Committee to administer the Employee Plan.
The Employee  Plan was approved by the  stockholders  of the Company on December
26, 1995.

     In May 1996, the Company  offered rights to employees to purchase shares of
common stock up to an aggregate amount  representing 10% of compensation  during
the period  from May 10, 1996 to  November  15, 1996 based on a per-share  price
representing a 15% discount from the public  offering price of the Units ($9.00)
or the  per-share  market value of the common  stock on November  15, 1996.  The
rights of each  employee who  accepted the  Company's  offer to  participate  to
exercise  the  purchase  rights  granted by the Company  expires on November 15,
1996. On such date, the Company will issue shares under the plan with respect to
actual  payroll  deductions  and cash  contributions  of employee  participants.
Employees  may withdraw  from the plan at their option and may reduce the extent
of their participation to the extent cash contribution  commitments are not met.
The actual number of shares that may be issued  pursuant to the purchase  rights
granted  by the  Company  will vary  based  upon  compensation  of the  employee
participants  and the amounts  actually  funded by such employees as of November
15,  1996,  but shall not  exceed  the number of shares  reserved  for  issuance
pursuant to the Employee Plan.

     On May 10, 1995, the Board  approved the adoption of the 1995  Non-Employee
Director Stock Option Plan (the "Director Plan"). The Director Plan provides the
Board with the  authority  to grant to  directors  who are not  employees of the
Company  options to purchase up to 100,000 shares of common stock.  The Director
Plan is administered by a Stock Plan Committee  consisting of members  appointed
by the Board.  Pursuant to the Director  Plan,  each  non-employee  director was
automatically  granted non-qualified options to purchase 10,000 shares of common
stock upon the consummation of the Company's  initial public offering on May 10,
1996.  Thereafter,  on  September  1 of each year  non-employee  director of the
Company will receive  non-qualified  options to purchase  3,000 shares of common
stock.  Any  non-employee  director who is first  appointed or elected after the
Company's  initial public offering will receive a non-qualified  stock option to
purchase  3,000 shares of common stock upon such  appointment or election and an
additional  option to purchase 3,000 shares of common stock on each  anniversary
of  his  or  her  election,  provided  that  he or  she  is  then  serving  as a
non-employee  director.  Options  granted  upon  consummation  of the  Company's
initial  public  offering  become  exercisable  six  months  from  the  date the
offering.  All other options are  exercisable on the  anniversary of the date of
grant.  All  options  will  expire  ten  years  after  grant  date.  Vesting  is
accelerated  in the event of a change of control of the  Company.  The  exercise
price of all options  will be equal to the fair market value of the common stock
on the date of grant.  On May 10,  1996,  options to purchase  30,000  shares of
common stock were automatically granted to non-employee directors at an exercise
price  of  $8.50  per  share  representing  the  estimated  market  value of the
Company's  common  stock  included  in the Unit.  On May 17,  1996,  options  to
purchase  3,000  shares of common  stock were  granted at an  exercise  price of
$10.781 to a non-employee director elected to the Board on such date.

     On October 31, 1994 upon  consummation  of the  Acquisition,  the Company's
Incentive  Stock  Option  Plan (the  "Plan")  adopted by the Board of  Directors
effective  June 1, 1992 was  cancelled.  The Plan  provided  the Board  with the
authority to grant to key  employees of the Company  incentive  stock options to
purchase  up to a maximum  of  300,000  shares of the  Company's  common  stock.
Options granted pursuant to the Plan were intended to constitute incentive stock
options within the meaning of Section 422A of the Internal Revenue Code.



                                       71
<PAGE>

     The Board had the  authority to  determine  option  periods,  the number of
shares of common  stock  subject to  options  granted  and such other  terms and
conditions  under which options may be exercised.  The per-share option price of
options  granted  pursuant  to the Plan was to be equal to or  greater  than the
per-share fair market value, as determined by the Board, of the Company's common
stock as of the date of grant,  or at least 110% of the  per-share  market value
with  respect to options  granted to  employees  owning 10% or more of the total
combined  voting power of all classes of the  Company's  stock.  Option  periods
could not exceed ten years from the date  options  were  granted,  or five years
with  respect  to options to  employees  owning 10% or more of the total  voting
power of all classes of the Company's stock. Options granted under the Plan were
to expire upon  termination  of  employment  or at the end of the option  period
stipulated by the Board in the option agreement, whichever was earlier. The Plan
specifically  limited the aggregate  fair market value of options which could be
exercised  by an  employee in any one  calendar  year to  $100,000.  The Board's
authority  to grant  options  under the Plan was to expire on May 31,  2002.  On
August 4, 1994,  the Board of Directors  authorized  management to grant options
covering 253,500 shares of common stock to employees. However, as of the date of
cancellation of the Plan, no options had been granted.

Common Stock Reserved

     At March 29, 1996, the Company has reserved  835,000 shares of common stock
for issuance  pursuant to the Stock Plan,  Employee  Plan and Director  Plan and
40,000  shares of common stock for issuance  pursuant to  outstanding  warrants.
Common stock  reserved for issuance  pursuant to the Company's  stock option and
purchase plans and outstanding common stock purchase warrants  subsequent to the
Company's initial public offering in May 1996 is summarized as follows:

     Stock Option and Purchase Plans                               835,000
     Redeemable Warrants                                           500,000
     Underwriter Warrants                                          100,000
     Common Stock Purchase Warrants                                 40,000
                                                               -----------
                                                                 1,475,000
                                                               ===========

10.  INCOME TAXES

     There was no  provision  for income taxes for the year ended April 1, 1994,
seven  months ended  October 30, 1994 and five months ended March 31, 1995.  The
provision for income taxes  charged to  operations  for the year ended March 29,
1996 was as follows:

     Current tax expense:
         Federal                                               $   295,977
         State                                                      80,882
                                                               -----------
         Total current                                             376,859
                                                               -----------
     Deferred tax benefit:
         Federal                                                   (44,343)
         State                                                      (6,201)
                                                               -----------
         Total deferred                                            (50,544)
                                                               -----------
     Total provision                                           $   326,315
                                                               ===========


                                       72
<PAGE>

     Deferred  income  taxes at March 31,  1995 and March 29,  1996  reflect the
impact of temporary  differences  between  amounts of assets and liabilities for
financial  reporting  purposes and such  amounts as measured by tax laws.  These
temporary  differences are determined in accordance  with FAS 109.  Deferred tax
assets and liabilities arising from temporary  differences at March 31, 1995 and
March 29, 1996 are comprised of the following:

                                                   March 31,         March 29,
                                                      1995              1996
                                                  -----------       -----------
Deferred tax assets:
  Net operating loss carryforwards                  7,918,408         6,596,897
  Inventories                                       1,017,836           900,258
  Accrued liabilities                                 189,992           165,816
  Accrued restructuring charges                        58,248             6,365
  Deferred revenue                                    145,313           145,313
  Accounts receivable                                  78,060            83,528
  Long-term debt                                       40,222            35,976
                                                  -----------       -----------
      Total deferred tax assets                     9,448,079         7,934,153
Deferred tax liabilities:
  Other assets                                        (99,121)          (72,128)
  Property and equipment                              (59,116)          (59,116)
  Depreciation                                       (217,926)          (87,083)
                                                  -----------       -----------
    Total deferred tax liabilities                   (376,163)         (218,327)
                                                  -----------       -----------
Net deferred tax assets                             9,071,916         7,715,826
Valuation allowance                                (9,071,916)       (7,665,282)
                                                  -----------       -----------
                                                  $      --         $    50,544
                                                  ===========       ===========

     The Company adopted FAS 109 effective April 3, 1994. The accounting  change
with  respect to the adoption of FAS 109 had no  cumulative  effect on income of
the  Company  for the year  ended  April 1,  1994.  However,  as a result of the
adoption of FAS 109, the Company  recorded net deferred tax assets of $5,850,420
at April 1, 1994 and an offsetting valuation allowance.

     The  provision  for income  taxes  differs  from the amount of income taxes
determined by applying the applicable U.S.  statutory federal income tax rate to
income (loss) before income taxes as a result of the following differences:

<TABLE>
<CAPTION>

                                       Year           Seven Months         Five Months            Year
                                      Ended               Ended                Ended              Ended
                                     April 1,          October 30,           March 31,          March 29,
                                       1994               1994                 1995               1996
                                   -----------         -----------         -----------         ----------- 
<S>                                <C>                 <C>                 <C>                 <C>         
Statutory U.S. tax rates           $(1,865,045)        $  (143,944)        $  (362,298)        $   511,253 
State taxes, net                          --                  --                  --                47,181
Non-deductible expenses                 31,609              15,479              41,177             102,866
Losses for which no tax                                                                      
  benefit was provided               1,833,436             128,465             321,121                --
Utilization of loss                                                                          
  carryforwards                           --                  --                  --              (334,985)
                                   -----------         -----------         -----------         -----------
Effective tax rates                $      --           $      --           $      --           $   326,315
                                   ===========         ===========         ===========         ===========
</TABLE>

                                       73
<PAGE>

     The net change in the  valuation  allowance  for deferred tax assets during
the year ended April 1, 1994 was an increase of  $1,833,436,  and was related to
the net  increase  in  deferred  tax  assets  created  primarily  by  additional
operating loss carryforwards and increases in reserves and accrued restructuring
charges.  The net change in the  valuation  allowance  for  deferred  tax assets
during the seven months  ended  October 30, 1994 and five months ended March 31,
1995  was an  aggregate  increase  of  $1,388,060,  and was  related  to the net
increase in deferred tax assets created  primarily by additional  operating loss
carryforwards,  purchase  accounting  adjustments and deferred revenue offset by
decreases in reserves and accrued  restructuring  charges. The net change in the
valuation allowance for deferred tax assets during the year ended March 29, 1996
was a decrease of  $1,406,634,  and was related to the net  decrease in deferred
tax assets created  primarily by the realization and expiration of net operating
loss carryforwards and net deferred tax assets generated during the year. A full
valuation  allowance  was  maintained  through  March 31,  1995  because  of the
uncertainty of  realization of deferred tax assets.  During the year ended March
29, 1996, the Company recorded  deferred tax assets and benefits of $50,544 with
respect to temporary differences generated during the year.

     Income  taxes  currently  payable  for the year ended  March 29,  1996 were
reduced by $454,868 through the utilization of net operating loss carryforwards.
The  tax  benefits  from  the   utilization   of  acquired  net  operating  loss
carryforwards  ($101,993) and other deferred tax assets  ($110,000)  aggregating
$211,193  during  the year  ended  March 29,  1996 were used to reduce  goodwill
related to the Acquisition.

     As of March 29, 1996, the Company has tax net operating loss  carryforwards
available to reduce future taxable income of  approximately  $17 million,  which
expire from 1997  through  2011.  The  utilization  of such net  operating  loss
carryforwards   and   realization  of  tax  benefits  in  future  years  depends
predominantly upon the recognition of taxable income.  Further,  the utilization
of these  carryforwards  is  subject  to annual  limitations  as a result of the
change in ownership of the Company (as described in Notes 1 and 2) as defined in
the Internal  Revenue Code. The limitation  approximates  $210,000  annually and
represents the value of the Company's capital stock immediately  before the date
of the ownership change multiplied by the federal  long-term  tax-exempt rate in
effect during the month the ownership change occurred.  This limitation does not
reduce the total amount of net operating  losses which may be taken,  but rather
substantially limits the amount which may be used during a particular year. As a
result,  the  Company  will be unable to use a  significant  portion  of its net
operating loss carryforwards.  Therefore,  in the event the Company continues to
generate  profits,  such  limitations  would have the effect of  increasing  the
Company's tax liability and reducing net income if the taxable income during any
year exceeds the allowable loss carried forward to that year.

11.  RESTRUCTURING CHARGES AND CREDITS

     During  the year ended  April 1,  1994,  the  Company  initiated  a plan to
restructure its operations and reduce its costs and expenses. In connection with
this plan, the Company  recorded a charge of $2,570,652  consisting of estimated
severance  obligations and payments pursuant to terminated  employment contracts
of $1,089,251,  loss  provisions of $296,875  representing a note receivable and
related  accrued  interest due from the Company's  former  president,  estimated
future  non-cancelable  lease  payments and  write-downs  of facility  assets to
estimated net realizable value of $894,526, a loss provision of $150,000 related
to the  termination of certain product lines and other estimated plant shut-down
costs of $140,000.

     As a result of the Acquisition and additional  financing described in Notes
1 and 2, the Company was able to settle certain severance  obligations  pursuant
to terminated  employment  contracts and  negotiate the  termination  of certain
non-cancelable lease obligations with respect to facilities closed in connection
with the  restructuring  plan  initiated in fiscal 1994. The severance and lease
obligations  were  settled on terms more  favorable  than  estimated at April 1,
1994, which resulted in the recognition of restructuring credits of $248,684 and
$274,659,  respectively,  during the seven  months ended  October 30,  1994.  In


                                       74
<PAGE>

addition,   the  Company   revised  its  estimate  of  certain  other  severance
obligations,   and  recorded  additional   restructuring   credits  of  $10,749.
Accordingly,  during the seven  months  ended  October  30,  1994,  the  Company
realized net restructuring credits of $534,092.

12.  SUPPLEMENTAL CASH FLOW INFORMATION

     Supplemental  cash flow information for the year ended April 1, 1994, seven
months ended October 30, 1994,  five months ended March 31, 1995,  excluding the
effects  of the  Acquisition,  and year ended  March 29,  1996  consists  of the
following:

                                   Year    Seven Months  Five Months     Year
                                  Ended        Ended        Ended       Ended
                                 April 1,   October 30,    March 31,   March 29,
                                   1994        1994          1995        1996
                                 --------    --------      --------    --------
Interest paid                    $881,350    $457,019      $225,860    $966,153
Non-cash activities:                                                   
  Fixed assets acquired under                                          
    capital leases                 18,685      33,753         9,069        --
  Write-off of property and                                           
    equipment against accrued                                         
    restructuring charges            --       185,777          --          --
  Write-off of property and                                           
    equipment against                                                 
    impairment reserve               --       117,807          --          --
  Other current assets                                                
    acquired by assumption                                            
    of debt obligations            12,000     165,102          --       131,594
  Accrued liabilities converted                                       
    to notes payable              243,843        --         206,595        --
  Write-off of inventory                                              
    against accrued                                                   
    restructuring charges            --        70,229          --          --
  Write-off of other                                                  
    assets against accrued                                            
    restructuring charges            --          --          15,323        --
  Write-off of property and                                           
    equipment against                                                 
    accounts payable                 --          --            --         1,600
  Increase in goodwill                                                
    from distribution of                                              
    escrow consideration             --          --            --       329,709
  Decrease in goodwill from                                           
    utilization of acquired tax                                       
    benefits                         --          --            --       211,193
                                                                      
                                                                    
                                                                   
                                       75
<PAGE>

13.  PROFIT SHARING RETIREMENT PLAN

     On January 1, 1995,  the  Company  adopted a 401(k)  retirement  and profit
sharing plan. Eligible employees of the Company who are 21 years of age with one
or more  years of  service  and who are not  covered  by  collective  bargaining
agreements may elect to  participate in the plan.  Employees who elect to become
participants  in the plan may contribute up to 15% of their  compensation to the
plan up to a maximum  dollar  limit  established  by law.  The  Company may also
contribute   to  the  plan  at  the   discretion  of  the  Board  of  Directors.
Contributions   by  the  Company   may   consist  of   matching   contributions,
discretionary  profit  sharing  contributions  and other special  contributions.
During the five months ended March 31, 1995 and year ended March 29,  1996,  the
Company  accrued profit  sharing and  retirement  expense of $2,455 and $15,650,
respectively, pursuant to discretionary contributions authorized by the Board of
Directors for the plan year ending December 29, 1995.  Contributions to the plan
funded by the Company  during the year ended March 29, 1996 amounted to $14,415.
Participants are 100% vested with respect to their compensation contributions to
the plan. Vesting in Company discretionary contributions begins at 20% after one
year of service  and  increases  by 20%  annually  each year  until full  (100%)
vesting upon five years of service.  The plan pays retirement  benefits based on
the participant's  vested account balance.  Benefit  distributions are generally
available upon a  participant's  death,  disability or retirement.  Participants
generally  qualify to receive  retirement  benefits upon reaching the age of 65.
Early retirees  generally qualify for benefits provided they have reached age 55
and have completed 5 years of service with the Company.  Benefits are payable in
lump sums equal to 100% of the participant's account balance.

14.  FOREIGN OPERATIONS

     On September  16, 1991,  the Company  entered into a  Manufacturing  Rights
Agreement  (the   "Manufacturing   Agreement')   with  an  unaffiliated   Taiwan
corporation.  Pursuant to the Manufacturing  Agreement,  the Company granted the
Taiwan  corporation  the  exclusive  right to utilize  the  assets  owned by the
Company's  foreign  division for a period of five years to manufacture  products
for sale to the  Company.  The  Company's  minimum  purchase  volume  commitment
amounts to $3 million  annually.  The Manufacturing  Agreement  provides for the
payment  of an annual  fee of $57,155 to the  Company  through  March 31,  1995.
Further,  the Taiwan  corporation  is required to pay certain  royalties  to the
Company based upon sales to customers other than the Company.  The Manufacturing
Agreement  provides that sales prices of products  sold to customers  other than
the Company exceed the Company's  purchase prices by at least 20%. Further,  the
Company has the right of first refusal to make certain sales to customers  other
than the Company.

     Concurrent  with the  establishment  of the  Manufacturing  Agreement,  the
Company's foreign division ceased active  operations.  The net expenses incurred
by the Company in connection with its foreign  division  aggregated  $50,138 for
the year ended April 1, 1994,  $14,667 for the seven  months  ended  October 30,
1994,  $44,037 for the five months ended March 31, 1995 and $75,187 for the year
ended March 29,  1996.  These net  expenses  relate  primarily  to the excess of
losses  generated  from  asset  dispositions,  depreciation  and  administrative
expenses over royalty revenues generated by the Manufacturing Agreement.



                                       76
<PAGE>

15.  COMMITMENTS AND CONTINGENT LIABILITIES

Operating Leases

     Minimum future rental payments under non-cancellable  operating leases with
an initial term of more than one year are summarized as follows:

     1997                                                        $ 202,540
     1998                                                          122,591
     1999                                                            6,819
     2000                                                              160
                                                                 ---------
                                                                   332,110
     Less sublease rentals                                         (67,176)
                                                                 ---------
                                                                 $ 264,934
                                                                 =========

     Rental  expense  approximated  $851,000  for the year ended  April 1, 1994,
$257,000  for the seven months  ended  October 30,  1994,  $176,000 for the five
months  ended  March  31,  1995  and  $376,000,   net  of  sublease   income  of
approximately $18,000, for year ended March 29, 1996.

Litigation

     One  of the  Company's  former  facilities  is  currently  the  subject  of
evaluation by the Florida Department of Environmental  Protection.  In addition,
the Company has been notified that it is a  potentially  responsible  party with
respect to undertaking response actions at certain facilities for the treatment,
storage and disposal of hazardous  substances operated by unaffiliated  parties.
In the opinion of management, the ultimate outcome of these environmental issues
will not have a  material  impact on the  Company's  financial  position  or its
results of operations.

     The  Company  is the  defendant  in a suit  filed by a former  supplier  to
collect   approximately   $400,000  of  unpaid   obligations   recorded  in  the
accompanying consolidated financial statements.  The Company is also involved in
disputes which are normal in the ordinary course of business.  In the opinion of
management,  the  ultimate  outcome  of these  matters  will not have a material
impact on the Company's financial position or its results of operations.

     The Company is presently  involved in a dispute with the previous  contract
manufacturer  with respect to inventories  acquired by the  manufacturer for the
Company's  programs,  which  approximate $l million,  unpaid  obligations of the
Company  of  approximately   $265,000,   unpaid   obligations  of  the  contract
manufacturer  of  approximately  $125,000 due to the Company,  and other matters
including  an alleged  claim of lost  profits by the  contract  manufacturer  of
approximately  $916,000  related  to the  Company's  minimum  contract  purchase
commitment  and alleged  claims of lost business and expenses of the Company due
to the delivery of defective products and the termination of a significant sales
agreement. The Company is attempting to settle the dispute with the manufacturer
and claims that the manufacturer supplied defective product and that it breached
the manufacturing  agreement by discontinuing  operations prior to the scheduled
termination date. However, there is no assurance that the dispute can be settled
in the Company's  favor, or at all. Also, there is no assurance that the dispute
will not escalate into litigation.  Should the dispute escalate into litigation,
the  Company  intends to defend and pursue its  positions  vigorously.  However,
there is no assurance  that the outcome of the dispute or  potential  litigation
related  thereto  will not have a  material  effect on the  Company's  financial
position or results of operations.



                                       77
<PAGE>

     During May 1994,  the  Company  settled  litigation  against a supplier  to
recover costs and damages  attributable to defective  components supplied to the
Company, and realized a gain of $261,000, net of legal fees of $56,000.

Significant Customers

     The Company's  primary  customers  consist of the regional  bell  telephone
companies.  During  the year  ended  April 1, 1994,  four of the  regional  bell
telephone  companies  accounted  for  34%,  20%,  19%  and 6% of  the  Company's
consolidated sales. During the seven months ended October 30, 1994, three of the
regional  bell  telephone  companies  accounted  for  33%,  23%  and  11% of the
Company's  consolidated sales. During the five months ended March 31, 1995, four
of the regional bell telephone  companies accounted for 34%, 23%, 11% and 10% of
the Company's consolidated sales. During the year ended March 29, 1996, sales to
three of the regional bell telephone companies accounted for 47%, 17% and 24% of
the  Company's  consolidated  sales.  Accounts  receivable at March 31, 1995 and
March  29,  1996  consists  primarily  of  amounts  due from the  regional  bell
telephone companies.

Royalty and License Agreements

     Pursuant  to the  terms  of an asset  purchase  agreement  entered  into on
January 11, 1991,  the Company is obligated  to pay  royalties  equal to 3.5% of
sales of  microprocessor-based  components to a company  affiliated with certain
officers and employees of the Company.  On November 9, 1994, the Company entered
into an amendment  agreement that provided for the  elimination of royalties for
the period  April 2, 1994 to  September  30,  1994.  In return,  the term of the
royalty obligation was extended from December 31, 1995 to June 30, 1996. Royalty
expense under this agreement amounted to $301,000 during the year April 1, 1994,
$3,900 during the seven months ended October 30, 1994,  $93,578  during the five
months ended March 31, 1995 and $563,750 during the year ended March 29, 1996.

     The Company has  entered  into a patent  license  agreement  providing  the
Company  with the  exclusive  world-wide  rights to certain  algorithm  software
covered by a patent  application.  The Company is  obligated to pay license fees
aggregating  $200,000  at a rate of  $50,000  annually  over a four year  period
commencing on the date the patent is issued. Further, the agreement provides for
the  payment of  royalties  on products  incorporating  the  licensed  software.
Minimum  royalties  payable  upon  issuance  of the patent  will  range  between
$125,000 and $500,000  annually  during the life of the patent.  The term of the
license  agreement will correspond to the expiration date of the patent upon its
issuance. As of March 29, 1996, the patent has not been issued. Accordingly, the
Company has not recorded the contingent liability in the accompanying  financial
statements. Further, as of March 29, 1995, the Company has not sold any products
incorporating  the licensed  software or incurred any royalty  obligations under
the license agreement.

     In December 1994, the Company sold the rights to certain  product  software
for an aggregate  purchase price of $500,000.  The Company received an exclusive
irrevocable  perpetual  right to sublicense the software in connection  with the
sale of  products  to other  customers.  In return,  the  Company  agreed to pay
royalties  equal to the  greater  of 4.44% of sales or $10 per unit  sold.  Such
royalties  would be payable  commencing  if, and only if, laws,  regulations  or
judicial  actions  occur which would  permit the  purchaser  of the  software to
receive such royalty  payments.  The Company is obligated to repay,  three years
from the date of the contract,  a portion of the purchase  price up to a maximum
amount of $375,000.  The actual amount of any such  repayment is dependent  upon
the amount of aggregate royalties paid pursuant to the agreement.  The aggregate
refundable  amount of $375,000 is recorded as deferred revenue at March 31, 1995
and March 29, 1996.  The Company will  recognize the deferred  revenue as and if
earned pursuant to the terms of the agreement.



                                       78
<PAGE>

     In October  1995,  the  Company  entered  into a patent  license  agreement
effective as of September 1, 1995 that provided the Company with a non-exclusive
paid up license to manufacture and market products  embodying  certain  patented
inventions.  The Company paid a  non-refundable  patent  license fee of $375,000
consisting of $133,000 in cash and $242,000 of deposit payments made pursuant to
the terms of a previous agreement. Previous deposit payments made by the Company
in the amount of  $242,000  were  charged to  operations  during the years ended
April  2,  1993 and  April  1,  1994  due to an  uncertainty  surrounding  their
realization.  Accordingly,  the  patent  license  was  recorded  at an amount of
$133,000  representing cash payments pursuant to the terms of the patent license
agreement (see Note 6).

Employment Contracts

     On October 31, 1994, the Company  entered into an employment  contract with
one of its executives that provides for minimum annual  compensation of $147,200
through December 31, 1997. The contract  provides for compensation  increases at
the discretion of the Board of Directors, additional compensation in the form of
bonuses  based  on  performance,  benefits  equal  to  those  provided  to other
executives  of the  Company,  reimbursement  of  business  expenses,  travel and
temporary living expenses and options to purchase shares of the Company's common
stock.  The agreement  provides for annual  renewals  subsequent to December 31,
1997 at the option of the  Company.  Termination  by the Company  without  cause
entitles  the  executive  to receive his  current  salary and  benefits  for the
remaining  term of the  agreement  or for a period of six months,  whichever  is
greater.  The agreement may be terminated by the executive  upon 120 days notice
effective on December 31, 1997 or thereafter.

     On October  31,  1994,  the  Company  entered  into an  agreement  with the
Chairman of the Board of Directors that provides for minimum annual compensation
of $60,000  through  December 31, 1997.  The agreement  provides for  additional
compensation  based on  services  performed  not to  exceed  $2,500  per  month,
benefits  equal  to  those   provided  to  other   executives  of  the  Company,
reimbursement  of  business  expenses  and  options  to  purchase  shares of the
Company's  common stock.  Termination by the Company  without cause entitles the
Chairman to receive his current  salary and benefits for the  remaining  term of
the agreement or for a period of six months, whichever is greater. The agreement
may be  terminated  by the  Chairman  upon  90 days  written  notice.  Prior  to
execution  of  the  Chairman's  Agreement,   the  Chairman  provided  consulting
services, as President of Atlantic Management  Associates,  Inc., to the Company
during the seven months ended October 30, 1994 similar to those  provided  under
the  Chairman's  Agreement.  In addition,  Atlantic  Management  Services,  Inc.
assisted the Company and its  stockholders  in their  efforts to attract a buyer
for the equity of the Company, and received a success fee in connection with the
Acquisition of $75,000  representing the compensation for such services.  During
fiscal 1995, the Company paid Atlantic Management  Associates,  Inc. $43,000 for
consulting services, excluding expenses of $7,386, rendered prior to the date of
the Chairman's Agreement.  During fiscal 1995, the Company paid the Chairman and
Atlantic Management Associates,  Inc. $30,231, excluding expenses of $9,419, for
services rendered under the terms of the Chairman's  Agreement.  During the year
ended March 29, 1996,  the Company  paid the  Chairman  and Atlantic  Management
Associates,  Inc. $66,000, excluding reimbursed expenses of $9,007, for services
rendered under the terms of the Chairman's Agreement.

Purchase and Sales Commitments

     On October 21, 1994,  the Company  entered into a  manufacturing  agreement
that provides for the  production  of one of the Company's  microprocessor-based
products.  Pursuant  to the terms of the  manufacturing  agreement,  the Company
committed to purchase $12.243 million of product over an  eighteen-month  period
beginning  in December  1994.  In addition,  on November  11, 1994,  the Company
entered  into  a  dealer   agreement   that  commits  the  Company  to  purchase
approximately  $3.5 million of product over a two-year  period.  Purchases under
the  terms  of  these  agreements  fluctuate  based  on  delivery   requirements
established by the Company.  The Company's purchase commitments are not expected


                                       79
<PAGE>

to  exceed  sales  requirements.  At March 29,  1996,  the  Company's  remaining
purchase  commitment  under  the  terms of these  agreements  approximates  $4.1
million.

     In December  1994, the Company  entered into a supply  contract with one of
its customers to sell certain  products at specified  prices over the next three
years. The Company's aggregate sales commitment under the agreement approximates
$21.3 million. At March 29, 1996, the remaining sales commitment under the terms
of the contract approximates $7.8 million.

     In  December  1995,  the  Company  entered  into an  amendment  to a supply
contract  with one of its  customers  to supply  certain  products at  specified
prices over an eight month period.  The  Company's  aggregate  sales  commitment
under the terms of the amendment  approximates  $12 million.  At March 31, 1996,
the  remaining  commitment  under the terms of the amendment  approximates  $6.1
million.




                                       80
<PAGE>

Item 9.   CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON
          ACCOUNTING AND FINANCIAL DISCLOSURES

     On November 1, 1994,  the  Company's  Board of  Directors  dismissed  Price
Waterhouse  LLP as the  Company's  independent  auditor and retained  Deloitte &
Touche LLP as the Company's  independent auditor. The report of Price Waterhouse
LLP on the Company's  consolidated financial statements for the year ended April
1, 1994 included an explanatory  paragraph  relating to the Company's ability to
continue as a going concern.  In connection  with audit for the year ended April
1, 1994 and through  November 1, 1994,  there were no  disagreements  with Price
Waterhouse  LLP on any matter of accounting  principles or practices,  financial
statement disclosure or auditing scope or procedure which disagreements,  if not
resolved to the  satisfaction of Price Waterhouse LLP, would have caused them to
make reference thereto in their report on the Company's  consolidated  financial
statements for such period.




                                       81
<PAGE>

                                    PART III

Item 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

Directors and Executive Officers

     The  following  table  sets forth the names and ages of the  directors  and
executive  officers of the Company and the positions and offices held by each of
the persons named.

Name                              Age      Position
- ----                              ---      --------

Directors and Executive Officers

Charles E. Davidson               43      Director
Robert M. Davies                  45      Director
Olivier Roussel                   49      Director
D. Thomas Abbott                  42      Director
David R.A. Steadman               59      Chairman of the Board of Directors
Vincent C. Bisceglia              41      Director, President and 
                                          Chief Executive Officer
Darold R. Bartusek                49      Vice President, Sales and Marketing
William H. Thompson               43      Vice President, Finance, Chief 
                                          Financial Officer  and Secretary
Allen W. Vogl                     48      Vice President, Engineering
M. Winton Schriner                49      Vice President, Operations
Ned Rebich                        55      Vice President, Plant Operations

     Mr.  Davidson  has served as a director  of the Company  since  November 1,
1994. From November 1994 through December 31, 1995, he served as Chairman of the
Board of Wexford Capital Corporation,  which served as the investment manager to
several private  investment  funds,  including Wexford Partners Fund, L.P. Since
January 1, 1995,  Mr.  Davidson has served as the Chairman and a board member of
Wexford Management LLC, a private investment management company which now serves
as the investment  manager to Wexford  Partners Fund, L.P. From 1984 to 1994, he
was a partner of Steinhardt Partners, L.P., a private investment firm. From 1977
to 1984,  Mr.  Davidson  was employed by Goldman,  Sachs & Co.,  serving as Vice
President of corporate  bond trading.  Mr.  Davidson is Chairman of Board of DLB
Oil & Gas,  Resurgence  Properties  Inc. and  Presidio  Capital  Corp.  and is a
Director of Wahlco Environmental Systems,  Inc., an environmental  equipment and
services company. He holds a B.A degree and an M.B.A. degree from the University
of California at Los Angeles.

     Mr. Davies has been a director of the Company since November 1, 1994.  From
November 1994 through  December 31, 1995, he served as Vice President of Wexford
Capital  Corporation.  Since  January  1,  1995,  Mr.  Davies  has  served as an
Executive Vice President of Wexford  Management  LLC. From September 1993 to May
1994, he was a Managing Director of Steinhardt Enterprises,  Inc., an investment
banking  company,  and from 1987 to August 1993, he was Executive Vice President
of The Hallwood  Group  Incorporated,  a merchant  banking firm. Mr. Davies is a
director of Oakhurst Company,  Inc., a holding company,  and its majority-owned,
publicly-traded  subsidiary,  Steel City  Products,  Inc., a distributor of auto
parts, and of Wahlco Environmental Systems, Inc., an environmental equipment and
services company.

     Mr. Roussel has served as a director of the Company since 1986. Mr. Roussel
has served Acor S.A., a private  investment  company,  as Chairman and President
since 1975.  From 1974 to 1977, he served as Vice President of  Nobel-Bozel  and
from 1977 to 1982 as Assistant General Manager of Heli-Union.  Mr. Roussel was a
Director of  Roussel-Uclaf  from 1975 to 1982 and  Chairman of Eminence S.A from


                                       82
<PAGE>

1987 to 1990.  He presently  serves as Chief  Operating  Officer and Director of
Vacsyn S.A., a biotechnology company, and as a Director of Bollore Technologies,
a public company listed on the Paris Stock Exchange.

     Mr.  Abbott was  appointed  to the Board of Directors of the Company on May
17, 1996 and has served the Company as a director  since such date.  Since 1995,
he has served as  Chairman  of  MeesPierson  Holdings  Inc.,  the United  States
operation of a Dutch merchant  bank.  From 1993 to 1995, Mr. Abbott was Chairman
and CEO of Savin Corporation,  an office products company. From 1989 to 1993, he
was President of Harvest Group,  Inc., a private  investment  firm. From 1976 to
1988,  Mr. Abbott held various  executive  positions with Bankers Trust Company.
Mr. Abbott is a director of International  Mezzanine  Investment  N.V.,  Precise
Holdings  Inc.,  and Coffee Tree  Limited.  He holds a B.A.  degree from Harvard
University.

     Mr.  Steadman has served as the Company's  Chairman  since November 1, 1994
and as a  consultant  since March 1994.  He has served as  President of Atlantic
Management  Associates,  Inc., a management services firm, since 1988. From 1990
to 1994, Mr. Steadman served as President and Chief Executive Officer of Integra
- - A Hotel and Restaurant Company ("Integra"),  and from 1987 to 1988 as Chairman
and Chief  Executive  Officer of GCA  Corporation,  a manufacturer  of automated
capital   equipment   used  in  the   production  of   integrated   circuits  by
semi-conductor device  manufacturers.  Integra filed a petition for relief under
chapter 11 of the United States  Bankruptcy  Code in July, 1992 and emerged from
such  proceeding in March,  1994. Mr.  Steadman was a Vice President of Raytheon
Company, a defense  electronics  manufacturer,  from 1980 to 1987, and served as
President of Raytheon Ventures, a venture capital division of Raytheon from 1985
to 1987. Mr. Steadman is a Director of Vitronics Corporation,  a manufacturer of
reflow   soldering  ovens  for  the  electronics   industry,   Kurzweil  Applied
Intelligence,   Inc.,  a  voice  recognition  software  company,  Aavid  Thermal
Technologies,   Inc.,  a  provider  of  thermal  management   products  for  the
semiconductor industry, and Wahlco Environmental Systems, Inc., an environmental
equipment and services company.

     Mr. Bisceglia has served as a director and as President and Chief Executive
Officer of the Company since February 1994. He has served the Company in various
capacities  since  1986,  including  consultant,  Vice  President  of Sales  and
Marketing and Executive Vice  President.  From 1982 to 1986,  Mr.  Bisceglia was
employed  as  Executive  Vice  President  of  Transaction  Management,  Inc.,  a
manufacturer  of  point-of-sale  systems.  Between 1978 and 1982, he held senior
marketing positions with National Semiconductor-DTS and Siemens-Nixdorf Computer
Corporation.  Mr. Bisceglia holds a M.B.A.  degree from Suffolk University and a
B.B.A. degree from the University of Massachusetts.

     Mr.  Bartusek  has served the  Company  in  various  capacities  since 1991
including  Vice  President of Sales and  Marketing,  Vice President of Worldwide
Sales and Vice  President  and General  Manager of the  Company's  Smart Product
Business.  From  August  1989 to  January  1991,  Mr.  Bartusek  served  as Vice
President of Marketing of the Public Communication Systems Division of Executone
Information  Systems,  Inc., a supplier of smart payphone systems.  From 1973 to
1988,  Mr.  Bartusek  served GTE  Communication  Systems  Corporation in various
capacities   including  Director  of  Public   Communications  and  Director  of
Advertising and Sales Promotion. Mr. Bartusek holds a B.B.A. degree from Mankato
State University.

     Mr. Thompson has served the Company in various  capacities  since July 1990
including  Secretary,  Vice  President of Finance and CFO and Vice  President of
Finance.  Prior to joining the  Company,  Mr.  Thompson  was employed by Cardiac
Control  Systems,   Inc.,  a  publicly-held  medical  device  manufacturer,   as
Controller  and as Vice  President  of Finance  from May 1983 to May 1988 and as
Executive  Vice  President of Operations and Finance from May 1988 to June 1990.
Between June 1974 and May 1983, he held various  positions,  most recently Audit
Manager,  with Price  Waterhouse  LLP,  certified  public  accountants.  He is a
certified  public  accountant in the State of Florida and holds a B.S. degree in
accountancy from Florida State University.



                                       83
<PAGE>

     Mr. Vogl has served the Company since 1981 in various capacities  including
Vice President of Engineering and Executive Vice President and Chief  Scientist.
Between 1972 and 1981, he was employed in various  engineering  and research and
development capacities by Harris Corporation and Storage Technology Corporation.

     Mr.  Schriner was recently  appointed  Vice  President of Operations of the
Company.  Previously he served the Company as Director of Contract Manufacturing
since  August  1994.  From  1991 to 1993,  he  served  the  Company  in  various
capacities  including Vice  President of  Operations,  Director of Marketing and
Director of  Engineering.  Prior to joining  the  Company,  he served  BellSouth
Telecommunications  Company  for a  period  of 12 years  in  various  management
capacities with duties ranging from public  communications to strategic planning
and executive  support.  He holds a B.S.  degree in Industrial  Education and an
M.S. degree in Vocational Rehabilitation from the University of Wisconsin.

     Mr.  Rebich  has  served the  Company  since 1986 in various  manufacturing
management  positions,  including  Vice  President  of  Plant  Operations,  Vice
President and General  Manager of the Company's  Service  Business,  Director of
Operations  and  General  Manager.  Between  1981 and 1986,  Mr.  Rebich  served
Comdial,  a business  communications  company,  in various operating  positions,
including General Manager.  Prior to that, he held various operating  positions,
including  Manager of Quality,  Quality Engineer and  Manufacturing  Supervisor,
with Stromberg-Carlson over a period of 19 years.

Compliance With Section 16(a) of the Securities and Exchange Act of 1934

     Section  16(a)  of the  Exchange  Act  requires  the  Company's  directors,
executive  officers and persons who own beneficially  more than ten percent of a
registered class of the Company's equity  securities to file with the Securities
and Exchange  Commission  ("SEC")  initial  reports of ownership  and reports of
changes in ownership of such  securities  of the Company.  Directors,  executive
officers and persons who own beneficially  more than ten percent of a registered
class of the Company's  equity  securities  are required by SEC  regulations  to
furnish the Company with copies of all Section 16(a) reports they file.

     During the fiscal  year ended  March 29,  1996,  the  Company's  directors,
executive  officers and persons who own beneficially  more than ten percent of a
registered  class of the Company's  equity  securities  were not subject to such
filing requirements.

     The   Company's   directors,   executive   officers  and  persons  who  own
beneficially more than ten percent of a registered class of the Company's equity
securities  became  subject to Section 16(a)  requirements  on May 10, 1996, the
effective  date  of  the  Company's  Form  S-1  Registration  Statement.  To the
Company's  knowledge,  based  solely on review  of  copies  of  initial  reports
furnished  to the  Company,  the initial  reports of Messrs.  Davidson,  Davies,
Roussel,  Steadman,  Abbott and Bisceglia,  directors of the Company, were filed
late,  and the initial  reports of  ownership  of the  Company's  securities  of
Messrs. Bartusek, Thompson, Vogl, Schriner and Rebich, executive officers of the
Company, were filed late. Messrs. Davidson,  Davies and Roussel may be deemed to
be beneficial owners of 10% or more of the Company's Common Stock (see Item 12 -
"Security  Ownership of Certain  Beneficial Owners and Management") by reason of
their respective  affiliations with Wexford and Acor S.A. Wexford Partners Fund,
L.P. and Acor S.A. are beneficial  owners of 10% or more of the Company's Common
Stock  (see Item 12 -  "Security  Ownership  of  Certain  Beneficial  Owners and
Management").  To the Company's  knowledge,  based solely on review of copies of
initial  reports  furnished  to the  Company,  the  initial  reports  of Wexford
Partners Fund, L.P. and Acor S.A. were also filed late.




                                       84
<PAGE>

Item 11.  EXECUTIVE COMPENSATION

Summary Compensation Table

     The  following  table sets forth the  compensation  paid by the Company for
services  performed on the Company's  behalf during the fiscal years ended March
31, 1995 and March 29, 1996 with respect to the  Company's  President  and Chief
Executive Officer and the Company's other executive  officers whose compensation
exceeded $100,000 during the years ended March 31, 1995 and March 29, 1996.

<TABLE>
<CAPTION>
                                                                                 
                                               Annual Compensation                 Long-Term
                                        ----------------------------------       Compensation
                                                              Other Annual          Awards              All Other
       Name and                           Salary     Bonus    Compensation   Securities Underlying    Compensation
  Principal Position             Year    (1) (2)      (3)       (4) (5)       Options (in Shares)        (6) (7)
  ------------------             ----   --------   --------   ------------    ------------------      ------------
<S>                              <C>     <C>         <C>          <C>                    <C>               <C>  
David R.A. Steadman             
  Chairman of the Board          1996   $ 66,000   $   --       $   --                   15,000         $  6,972
  of Directors                   1995     73,231     75,000         --                   50,000            3,024
                                                                                                       
Vincent C. Bisceglia                                                                                   
  President and                  1996    147,200       --         26,915                   --              5,827
  Chief Executive Officer        1995    121,970     52,500       37,405                150,000            3,890
                                                                                                       
Allen W. Vogl                                                                                          
  Vice President,                1996    108,400       --         31,824                 15,000            6,289
  Engineering                    1995    103,814     35,000       38,269                 15,000            5,605
                                                                                                       
William H. Thompson                                                                                    
  Vice President,                                                                                      
  Finance, CFO and               1996    107,536       --           --                   10,000            5,967
  Secretary                      1995    102,986     35,000       40,147                 30,000            5,735
                                                                                                       
Darold R. Bartusek                                                                                     
  Vice President,                1996    104,000       --           --                   15,000            6,129
  Sales and Marketing            1995     99,600     17,500         --                   15,000            5,277
                                                                                                       
</TABLE>
                                                                              
(1)  Effective  April 1, 1994,  the annual  salaries of the Company's  executive
     officers and other  employees  with an annual  salary in excess of $50,000,
     were reduced by 10%. On November 1, 1994, the Board of Directors authorized
     the  reinstatement  of annual salary amounts existing prior to the April 1,
     1994 salary reduction.

(2)  The annual  salary  reported  in this  Summary  Compensation  Table for Mr.
     Steadman  represents  amounts paid to Mr.  Steadman or Atlantic  Management
     Associates,  Inc. for  consulting  services  rendered to the  Company.  The
     amount reported  excludes  business expense  reimbursements to Mr. Steadman
     and Atlantic  Management  Associates,  Inc.  See Item 10 -  "Directors  and
     Executive  Officers of the  Registrant"  and  "Compensation  of Directors,"
     below.

(3)  Bonuses during the year ended March 31, 1995 include a $75,000  success fee
     paid to  Atlantic  Management  Associates,  Inc.  in  connection  with  the
     Acquisition  and executive  bonuses paid pursuant to the terms of Executive
     Retention  Agreements  entered into between the executive officers named in
     this Summary Compensation Table, among others, and the Company effective as
     of June 8, 1994. The purposes of the Executive Retention Agreements were to
     retain the  executives  in the employ of the Company  during the  Company's
     efforts  to effect a change in  ownership  of the  Company  and to  provide


                                       85
<PAGE>

     incentive to further the  objectives  of the  Company's  stockholders.  The
     Executive  Retention  Agreements  provided  for the payment of such bonuses
     upon a change in control of the Company  based upon a specified  percentage
     set forth in the respective  Executive  Retention  Agreement applied to the
     value of a transaction which resulted in a change in ownership.  On October
     31, 1994, a change in  ownership of the Company as  contemplated  under the
     terms of the  Executive  Retention  Agreements  occurred,  and the Board of
     Directors  authorized  payment of the  retention  bonuses as of November 1,
     1994. See Item 13 - "Certain  Relationships  and Transactions" and Item 1 -
     "Business -- Development of the Company."  Also, see Item 10 "Directors and
     Executive  Officers of the  Registrant"  and  "Compensation  of Directors,"
     below.

(4)  The Company  reimburses or pays on the behalf of Mr. Bisceglia and Mr. Vogl
     travel expenses to and from the Company and their respective residences, in
     addition to temporary  living and all other business  expenses  incurred on
     the  Company's  behalf.   Other  compensation   reported  in  this  Summary
     Compensation  Table with respect to Mr.  Bisceglia and Mr. Vogl  represents
     the estimated  incremental  costs to the Company relating to reimbursements
     and  payments  of  travel  expenses  to and  from  the  Company  and  their
     respective residence and temporary living expenses.

(5)  Other compensation reported in this Summary Compensation Table with respect
     to Mr. Thompson  represents  reimbursement of relocation costs and expenses
     incurred by Mr. Thompson with respect to his relocation  from  Pennsylvania
     to Georgia in connection with the relocation of corporate headquarters.

(6)  All other  compensation  includes  the cost to the Company  with respect to
     split-dollar  universal life insurance and long-term  disability  insurance
     provided to executive officers of the Company.

(7)  Excludes  compensation  received by the executive  officers with respect to
     term life,  medical and dental  benefits  pursuant to the  Company's  group
     insurance plan available to all full-time employees of the Company.

Option Grants in the Last Fiscal Year

     The following  table sets forth  options to purchase the  Company's  Common
Stock  (options)  granted to the directors and executive  officers  named in the
Summary  Compensation Table during the fiscal year ended March 29, 1996 together
with the  percentage  of such options to the total number of options  granted to
directors, executive officers and employees of the Company during the year ended
March 29, 1996, the exercise price and expiration date of options granted to the
named directors and executive  officers,  and the potential  realizable value at
assumed annual rates of stock price appreciation for the option term.

<TABLE>
<CAPTION>

                                                                                           Potential Realizable Value at
                                                  Individual Grants                            Assumed Annual Rates of
                            -------------------------------------------------------------     Stock Price Appreciation
                                              % of Total                                          for Option Term
                                Options       Options to       Exercise                       ------------------------
                                Granted        Employees        Price        Expiration         5%               10%
              Name          (in Shares) (1)   During Year   ($ per Share)       Date          (in $)            (in $)
              ----          ---------------   -----------   -------------   -------------     -------         --------  
<S>                             <C>               <C>            <C>        <C>               <C>              <C>    
David R.A. Steadman (2)         15,000            17%            5.00       February 2006     41,373           117,837
Darold R. Bartusek              15,000            17%            5.00       February 2006     41,373           117,837
Allen W. Vogl                   15,000            17%            5.00       February 2006     41,373           117,837
William H. Thompson             10,000            11%            5.00       February 2006     27,583            78,558
                                                                                                        
</TABLE>
                                                                                
(1)  The options granted to the named  individuals are exercisable in four equal
     annual installments beginning on the date of grant and expire 10 years from
     the date of grant.

(2)  Mr.  Steadman's  options become  exercisable in their entirety in the event
     that neither Wexford nor one of the investment  funds controlled by Wexford
     owns at least 51% of the Company's  outstanding  voting stock. In addition,
     in the event that shares of the  Company's  capital stock are sold at a per


                                       86
<PAGE>

     share  price  less  than the  exercise  price,  the  exercise  price of Mr.
     Steadman's  options shall be reduced to such lesser price and the number of
     unexercised  options  shall be  increased  to the  extent  that  the  total
     purchase price of unexercised  options shall equal the total purchase price
     of  unexercised  options  before such  transaction.  Also,  Mr.  Steadman's
     options are not subject to  cancellation  upon  termination  of  employment
     unless such termination is for cause or results from voluntary resignation.
     Further,  the option  agreements  provide that in the event Mr.  Steadman's
     employment is terminated for reasons other than cause,  or on or before the
     third  anniversary of the grant date, if the Company's  stock is not traded
     on a national  securities exchange or on the Nasdaq National Market System,
     then upon the written request of Mr.  Steadman,  the Company shall purchase
     unexercised  options held by him at a price equal to the difference between
     the market value of the underlying stock and the option exercise price.

Aggregate Option Exercises in the Last Fiscal Year and Year-End Option Values

     The following table sets forth, as to the directors and executive  officers
named in the Summary  Compensation  Table, the number of exercisable options and
the number of unexercisable  options outstanding at March 29, 1996 and the value
of outstanding  exercisable and unexercisable  in-the-money options at March 29,
1996 based on an estimated fair market value of $5.00 per share. No options were
exercised during the 1996 fiscal year.

<TABLE>
<CAPTION>

                                   Number of Securities             Value of Unexercised
                                  Underlying Unexercised           In-the-money Options at
                              Options at Fiscal Year End (1)           Fiscal Year End
                              -----------------------------     -----------------------------
         Name                 Exercisable     Unexercisable     Exercisable     Unexercisable
         ----                 -----------     -------------     -----------     -------------
<S>                              <C>              <C>            <C>              <C>      
David R.A. Steadman (2)          28,750           36,250         $ 100,000        $ 100,000
Vincent C. Bisceglia (2)         75,000           75,000           300,000          300,000
Darold R. Bartusek               11,250           18,750            30,000           30,000
Allen W. Vogl                    11,250           18,750            30,000           30,000
William H. Thompson              17,500           22,500            60,000           60,000
                                                                                
</TABLE>
                                                                            
(1)  The options granted to the named  individuals are exercisable in four equal
     annual installments beginning on the date of grant and expire 10 years from
     the date of grant.

(2)  Mr.  Steadman's and Mr.  Bisceglia's  options  become  exercisable in their
     entirety in the event that neither Wexford nor one of the investment  funds
     controlled by Wexford owns at least 51% of the Company's outstanding voting
     stock. In addition, in the event that shares of the Company's capital stock
     are sold at a per share price less than the  exercise  price,  the exercise
     price of Mr.  Steadman's  and Mr.  Bisceglia's  options shall be reduced to
     such lesser price and the number of unexercised  options shall be increased
     to the extent that the total purchase  price of  unexercised  options shall
     equal  the  total  purchase  price  of  unexercised   options  before  such
     transaction.  Also,  Mr.  Steadman's  and Mr.  Bisceglia's  options are not
     subject  to  cancellation   upon  termination  of  employment  unless  such
     termination  is for cause or results from voluntary  resignation.  Further,
     the  option  agreements  provide  that in the event Mr.  Steadman's  or Mr.
     Bisceglia's employment is terminated for reasons other than cause, or on or
     before the third  anniversary of the grant date, if the Company's  stock is
     not  traded on a national  securities  exchange  or on the Nasdaq  National
     Market  System,  then  upon the  written  request  of Mr.  Steadman  or Mr.
     Bisceglia, the Company shall purchase unexercised options held by them at a
     price equal to the  difference  between the market value of the  underlying
     stock and the option exercise price.

     During  the years  ended  March 31,  1995 and March 29,  1996,  none of the
options  granted to the  directors  and  executive  officers of the Company were
exercised.



                                       87
<PAGE>

Report on Executive Compensation in Fiscal Year 1996

     This report has been prepared by the  Compensation  Committee and the Stock
Plans   Committee  of  the  Board  of  Directors  and  addresses  the  Company's
compensation  policies with respect to the Chief Executive Officer and executive
officers of the Company in general for the 1996 fiscal year.  All members of the
Stock  Plans  Committee  are  non-employee  directors  and  a  majority  of  the
Compensation Committee are non-employee  directors.  Reference is made generally
to the information under "Employment Agreements," below.

     Compensation Policy. The overall intent in respect of executive officers is
to establish levels of compensation that provide appropriate incentives in order
to command high levels of individual  performance and thereby increase the value
of the Company to its  stockholders,  and that are  sufficiently  competitive to
attract and retain the skills required for the success and  profitability of the
Company. The principal components of executive  compensation in fiscal 1996 were
salary and stock options.

     Chief  Executive  Officer's  Compensation.  The Chief  Executive  Officer's
salary,  bonus and stock  option is the  subject of an  agreement  entered  into
between the Company and Mr.  Bisceglia.  The  compensation  was determined to be
appropriate by the members of the Board of Directors  based on the nature of the
position; the expertise and responsibility that the position requires; his prior
experience  as an officer of the Company;  and the  subjective  judgement of the
members of a reasonable compensation level.

Other Executive Officers.

     Mr.  Steadman.  Mr.  Steadman's  compensation  is the subject of agreements
negotiated between him and the Company and was based on Mr. Steadman's extensive
operating  and  financial  experience  over  many  years  and on the  subjective
judgement of directors of a reasonable compensation level.

     Salary.  The other  executives  are long  term  employees  of the  Company.
Accordingly,  the salary of each  executive  was based on the level of his prior
salary and the subjective judgement of the members of the Compensation Committee
as to the  value of the  executive's  past  contribution  and  potential  future
contribution to the profitability of the business.

     Bonuses. No bonuses were paid in fiscal 1996.

     Stock  Options.  The Committees  believe that stock  ownership by executive
officers is important in aligning  management's and  stockholders'  interests in
the  enhancement of stockholder  value over the long term. The exercise price of
stock  options is equal to the fair market value of the Common Stock on the date
of grant. The stock option grants made to executive  officers in 1996 were based
on (i) the executives'  services to the Company during the year and prior years;
(ii) the fact that their  compensation  was reduced as a result of the financial
condition of the Company in prior  years;  and (iii) the  recommendation  of the
Chief Executive Officer,  and were in amounts deemed in the subjective judgement
of the Committees to be appropriate.

     Compliance with Internal Revenue Code Section 162(m). Section 162(m) of the
Internal  Revenue Code (enacted in 1993) generally  disallows a tax deduction to
public  companies for  compensation  over $1 million paid to its chief executive
officer and its four other most highly  compensated  executives.  The  Company's
non-incentive  based  compensation  payable  to any  one  executive  officer  is
currently and for the foreseeable future unlikely to reach that threshold.



                                       88
<PAGE>

     This report shall not be deemed  incorporated by reference into any filings
of the Company with the Securities and Exchange  Commission by implication or by
any reference in any such filings to this report.

The Stock Plans Committee:

     Charles E. Davidson
     Robert M. Davies

The Compensation Committee:

     Charles E. Davidson
     Robert M. Davies
     David R. A. Steadman

Employment Agreements

     On  October  31,  1994,  the  Company  and Mr.  Bisceglia  entered  into an
employment  agreement  for a term  commencing  on October 31, 1994 and ending on
December 31, 1997, subject to certain  termination  provisions.  Pursuant to the
agreement, Mr. Bisceglia serves as the President and Chief Executive Officer and
as a director of the Company.  Mr.  Bisceglia  receives an annual base salary of
$147,200  per  year,  which is  subject  to  annual  review  for merit and other
increases at the  discretion of the Board of Directors as of January 1, 1996 and
each year thereafter.  Pursuant to the terms of the agreement,  Mr. Bisceglia is
entitled to the same benefits made  available to the other senior  executives of
the Company on the same terms and conditions as such  executives.  The agreement
provides that the Company will reimburse and/or pay on Mr. Bisceglia's behalf up
to $4,000 per month of temporary living  expenses,  including travel to and from
the Company  and Mr.  Bisceglia's  residence,  until the  Company  requires  Mr.
Bisceglia to relocate,  at the Company's expense,  to the Company's  headquarter
location.  Mr. Bisceglia is also entitled to receive an incentive bonus for each
fiscal  year  during  the term of the  agreement  equal  to 2% of the  operating
profits of the Company,  defined as net income  before taxes,  amortization  and
depreciation, interest, gains and losses arising from revaluation of assets, and
charges or  allocations  by a parent or affiliated  company except to the extent
that such charges are for expenses that directly relate to the operations of the
Company.  During the year ended March 29, 1996 accrued bonuses of  approximately
$71,400  pursuant to the terms of the  agreement.  Mr.  Bisceglia also received,
pursuant to the terms of the Employment  Agreement,  options to purchase 150,000
shares  of  Common  Stock at an  exercise  price of $1.00  per  share  under the
Company's 1994 Omnibus Stock Plan. Such options become exercisable in four equal
annual  installments  commencing  on the  date of  grant.  Notwithstanding,  the
options become  exercisable in the event of a change in ownership of the Company
or upon a sale of  substantially  all of the assets of the Company.  The options
expire  ten  years  from the  date of  grant,  unless  earlier  terminated  upon
termination  of Mr.  Bisceglia's  employment  for cause or upon Mr.  Bisceglia's
resignation.  The agreement contains provisions that require the Company, at the
option of Mr. Bisceglia,  to purchase unexercised options at market value if Mr.
Bisceglia's  employment  is  terminated  by the Company  for reasons  other than
cause.  Otherwise,  the options  remain in effect until their  expiration  date.
Also, if the agreement is terminated by the Company without cause, Mr. Bisceglia
is  entitled  to receive  the  amount of  compensation  and to receive  benefits
remaining  under the term of the agreement or for a six month period,  whichever
is greater.  The agreement  automatically renews for additional one-year periods
unless the Company  provides  180-day  notice of  non-renewal  or Mr.  Bisceglia
provides  120-day  notice of  termination  on  December  31,  1997,  or any date
subsequent  thereto.   Pursuant  to  the  agreement,   Mr.  Bisceglia  shall  be
indemnified  by the  Company  with  respect  to  claims  made  against  him as a
director,  officer,  and/or  employee  of the Company or any  subsidiary  of the
Company  to the  fullest  extent  permitted  by  the  Company's  Certificate  of
Incorporation, by-laws and the General Corporation Law of the State of Delaware.



                                       89
<PAGE>

     On October 31, 1994, the Company and Mr. Steadman entered into a Chairman's
Agreement  for a term  commencing on October 31, 1994 and ending on December 31,
1997.  Pursuant to the terms of the agreement,  Mr. Steadman provides consulting
services to the Company on general business matters,  operational  matters,  and
financial  matters  and  participates  as a member  of any  Executive  Committee
established  by the Board,  and  receives  compensation  therefor  of $5,000 per
month, in addition to reimbursement of business expenses.  Further, with respect
to services  performed  outside of the New England area, Mr.  Steadman  receives
additional compensation of $500 per day or part thereof. However, Mr. Steadman's
maximum compensation in any one month cannot exceed $7,500. Mr. Steadman is also
entitled to participate in employee benefit plans made available to other senior
executives of the Company  including family medical  insurance  coverage,  group
life insurance coverage, in any 401(k) retirement plan maintained by the Company
and  disability  coverage  on the same  basis as such other  senior  executives.
Pursuant to the terms of the Chairman's Agreement and the Company's 1994 Omnibus
Stock  Plan,  the  Company  granted to Mr.  Steadman a  non-qualified  option to
purchase  50,000 shares of Common Stock at an exercise price of $1.00 per share.
On February 5, 1996, the Board of Directors granted to Mr. Steadman an incentive
stock option to purchase  15,000 shares of Common Stock at an exercise  price of
$5.00 per share.  The  options  become  exercisable  in four equal  installments
annually over a three-year  period  beginning on the date of grant.  As of March
31, 1996,  options to purchase  28,750 shares of Common Stock are exercisable by
Mr.  Steadman.  Prior  to  execution  of  the  Chairman's  Agreement,   Atlantic
Management  Associates,  Inc.,  of which Mr.  Steadman  is  President,  provided
consulting  services to the Company  during the seven months  ended  October 30,
1994 similar to those  provided  under the  Chairman's  Agreement.  In addition,
Atlantic Management  Associates,  Inc. assisted the Company and its stockholders
in their efforts to attract a buyer for the equity of the Company,  and received
a success fee in connection with the Acquisition of $75,000 as compensation  for
such  services.  During  fiscal  1995,  the  Company  paid  Atlantic  Management
Associates, Inc. $43,000 for consulting services,  excluding expenses of $7,386,
rendered prior to the date of the Chairman's Agreement.  During fiscal 1995, the
Company paid Mr.  Steadman and Atlantic  Management  Associates,  Inc.  $30,231,
excluding  expenses  of $9,419,  for  services  rendered  under the terms of the
Chairman's Agreement. During the year ended March 29, 1996, the Company paid Mr.
Steadman and Atlantic Management Associates,  Inc. $66,000, excluding reimbursed
expenses of $9, 007, for  services  rendered  under the terms of the  Chairman's
Agreement.  The Chairman's  Agreement may be terminated and Mr.  Steadman may be
removed  from the Board by the  shareholders  at any time.  If Mr.  Steadman  is
removed  from the Board for cause,  he is entitled to receive  compensation  for
services  rendered  through the date of termination.  If Mr. Steadman is removed
from the  Board  for  reasons  other  than  cause,  he is  entitled  to  receive
compensation for the remaining term of the Chairman's  Agreement or for a period
of six months,  whichever is greater.  Mr. Steadman may terminate the Chairman's
Agreement upon 90 days written notice.  See Item 13 `Certain  Relationships  and
Transactions."

Compensation of Directors

     Directors are elected at the annual meeting of stockholders to serve during
the ensuing year or until a successor is duly elected and  qualified.  Directors
are reimbursed for their costs incurred in attending Board of Director meetings.

     On May 10, 1995,  the Board of Directors  adopted of the 1995  Non-Employee
Director  Stock  Option Plan (the  "Director  Plan"),  which was approved by the
Company's  stockholders  on December 26, 1995.  The Director  Plan  provides for
automatic annual grants to non-employee  directors of options to purchase shares
of Common Stock.  A maximum of 100,000 shares of Common Stock are authorized for
issuance  under this plan. The Stock Plans  Committee  appointed by the Board of
Directors is  authorized  to administer  the Director  Plan.  Under the Director
Plan, each  non-employee  director  serving at the consummation of the Company's
initial public offering on May 10, 1996 (Messrs.  Davidson,  Davies and Roussel)
was  automatically  granted  non-qualified  options to purchase 10,000 shares of


                                       90
<PAGE>

Common  Stock  at  exercise  prices  of $8.50  per  share.  Thereafter,  on each
September  1 of any year in which  such  persons  are  serving  as  non-employee
directors,  they  will  receive  non-qualified  stock  options  to  purchase  an
additional 3,000 shares of Common Stock. Any non-employee  director who is first
appointed  or elected  after May 10,  1996 will  receive a  non-qualified  stock
option to  purchase  3,000  shares  of Common  Stock  upon such  appointment  or
election and an  additional  option to purchase  3,000 shares of Common Stock on
each anniversary of his or her election, provided that he or she is then serving
as a non-employee director. On May 17, 1996, Mr. Abbott was granted an option to
purchase  3,000 shares of Common Stock at an exercise price of $10.78 per share.
The options to purchase  30,000 shares of the Company's  Common Stock granted on
May 10, 1996  become  exercisable  six months from the date of grant.  All other
options under the Director Plan are exercisable on the first  anniversary of the
date of grant.  All options  expire ten years  after the grant date.  Vesting is
accelerated  in the event of a change of control of the  Company.  The  Director
Plan provides  that the exercise  price of all options  granted  pursuant to the
plan be equal to the fair market value of the Common Stock on the date of grant.

Compensation Committee Interlocks and Insider Participation

     Prior to the  formulation  of the  Compensation  Committee,  the  Company's
former  Board  of  Directors,  including  Mr.  Bisceglia,  President  and  Chief
Executive Officer, Mr. Roussel and Mr. William Geary, a representative of one of
the former stockholders of the Company, participated in deliberations concerning
executive  compensation  during fiscal 1995.  Mr.  Roussel and Mr. Geary did not
serve the Company as executive officers or employees during the year ended March
31, 1995, nor were they former  executive  officers or employees of the Company.
The  Board  of  Directors  elected  by the  stockholders  on  November  1,  1994
established the  Compensation  Committee at their initial meeting on November 1,
1994. Mr. Steadman provides  consulting  services to the Company pursuant to the
terms of the  Chairman's  Agreement  and has been a member  of the  Compensation
Committee since November 1, 1994. Mr. Davidson and Mr. Davies, the other members
of the Compensation  Committee,  do not serve, nor have they formerly served, as
executive  officers or  employees of the  Company.  No executive  officer of the
Company serves or served on the compensation  committee of another entity during
fiscal  1996 and no  executive  officer  of the  Company  serves  or served as a
director of another  entity who has or had an executive  officer  serving on the
Board of Directors of the Company.


                                       91
<PAGE>

Item 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

     The following  table sets forth as of May 31, 1996, the number of shares of
the Company's outstanding Common Stock beneficially owned by (i) each person who
is known by the  Company  to  beneficially  own more than 5% of the  outstanding
Common Stock, (ii) each director of the Company and each executive officer named
in the  Summary  Compensation  Table  (see Item 10 -  "Directors  and  Executive
Officers of the Registrant" and Item 11 - "Executive  Compensation"),  and (iii)
all of the  Company's  directors and  executive  officers as a group.  Except as
noted below,  the address for each such person is c/o Technology  Service Group,
Inc., 20 Mansell Court East, Suite 200, Roswell, GA 30075.

<TABLE>
<CAPTION>
                                                                      Shares Under        Total Shares     Percentage
   Name and Address of                            Number of       Exercisable Options      Benefically     Benefically
     Beneficial Owner                        Shares Owned (1)       and Warrants (2)          Owned           Owned
   -------------------                       ----------------    --------------------      -----------     -----------
<S>                                               <C>                 <C>                     <C>               <C>
Wexford Partners Fund, L.P. (3)                 
  411 W. Putnam Avenue
  Greenwich, CT 06830                           2,444,286                                   2,444,286           53%
                                                                                                               
Acor S.A. (3)                                                                                                  
  17, Rue du Colisee                                                                                           
  Paris, France 75008                             454,386                                     454,386           10%
                                                                                                               
Firlane Business Corp. (3)                                                                                     
  Box 202                                                                                                      
  1211 Geneva 12 Switzerland                      235,028                                     235,028            5%
                                                                                                               
A.T.T. IV, N.V. (3)                                                                                            
  c/o Applied Telecommunications                                                                               
 Technologies, Inc.                                                                                            
  20 William Street                                                                                            
  Wellesley, MA 02181                             366,300             183,150                 549,450           11%
                                                                                                               
David R.A. Steadman                                                    28,750                  28,750            1%
Vincent C. Bisceglia                                  200              75,000                  75,200            2%
Allen W. Vogl                                         100              11,250                  11,350            *
William H. Thompson                                                    17,500                  17,500            *
Darold R. Bartusek                                                     11,250                  11,250            *
Charles E. Davidson (4)                         2,444,286                                   2,444,286           53%
Robert M. Davies (5)                            2,444,286                                   2,444,286           53%
Olivier Roussel (6)                               454,386                                     454,386           10%
All Officers and Directors as a group,                                                                         
  ten persons (7) (8)                           2,898,972             155,000               3,053,972           64%

</TABLE>
                                                                                
- ----------
* Less than 1%                                                                  

(1)  Beneficial  ownership has been  determined in accordance with Rule 13d-3 of
     the Securities  Exchange Act of 1934 (the "Exchange Act"). Unless otherwise
     noted,  the Company  believes that all persons named in the table have sole
     voting  and  investment  power with  respect to all shares of Common  Stock
     beneficially owned by them.

(2)  A person is deemed to be the beneficial owner of voting securities that can
     be  acquired  by such  person  within  60 days  from  the  date  beneficial
     ownership  is set forth  herein upon the  exercise of options or  warrants.


                                       92
<PAGE>

     Each beneficial owner's percentage ownership is determined by assuming that
     options or  warrants  that are held by such  person  (but not those held by
     other  persons)  and  which  are  exercisable  within  60 days of the  date
     beneficial  ownership  is set  forth  herein  have been  exercised.  Unless
     otherwise  noted,  the Company believes that all persons named in the table
     have sole voting and investment  power with respect to all shares of Common
     Stock beneficially owned by them.

(3)  The Company, Wexford, Acor S.A., Firlane Business Corp. and A.T.T. IV, N.V.
     ("ATTI") entered into a Stock Purchase Agreement on May 3, 1996. See Item 1
     - "Business--Stock  Purchase Agreement." Pursuant to the terms of the Stock
     Purchase Agreement,  Wexford,  Acor S.A. and Firlane Business Corp. sold to
     ATTI an aggregate of 366,300 shares of Common Stock at a price of $8.14 per
     share and options to purchase an additional  183,150 shares of Common Stock
     at an exercise price of $11.00 per share (the "Options") at a price of $.10
     per Option.  Wexford  sold 285,714  shares and Options to purchase  142,857
     shares. Acor S.A. sold 53,114 shares and Options to purchase 26,557 shares.
     Firlane  Business Corp.  sold 27,472 shares and Options to purchase  13,736
     shares.  The  consideration  received  by  Wexford,  Acor S.A.  and Firlane
     Business Corp.  pursuant to the terms of the Stock  Purchase  Agreement was
     $2,339,998,  $435,004  and  $224,995,  respectively.  If the  Options  were
     exercised in full,  Wexford would  beneficially own 2,301,429 (49%) shares,
     ACOR would beneficially own 427,829 (9%) shares, Firlane would beneficially
     own 221,292 (5%) shares,  and ATTI would  beneficially  own 549,450  shares
     (11%). The number of shares of outstanding  Common Stock beneficially owned
     by Mr.  Davies and Mr.  Davidson  would be  2,301,429  shares or 49% of the
     outstanding Common Stock upon exercise of the Options. The number of shares
     outstanding Common Stock beneficially owned by Mr. Roussel would be 427,829
     shares or 9% of the outstanding  Common Stock upon exercise of the Options.
     In connection with the Stock Purchase  Agreement,  the parties entered into
     an Amended and  Restated  Stockholders'  Agreement.  See Item 13 - "Certain
     Relationships and Transactions."

(4)  The  number of  shares  owned by Mr.  Davidson  represent  shares  owned by
     Wexford  Partners Fund,  L.P., of which Mr.  Davidson is an affiliate.  Mr.
     Davidson disclaims beneficial ownership of such shares.

(5)  The number of shares owned by Mr. Davies  represent shares owned by Wexford
     Partners  Fund,  L.P.  of which Mr.  Davies  is an  affiliate.  Mr.  Davies
     disclaims beneficial ownership of such shares.

(6)  The number of shares  owned by Mr.  Roussel  represent  shares are owned by
     Acor,  S.A., of which Mr.  Roussel is Chairman and  President.  Mr. Roussel
     disclaims beneficial ownership of such shares.

(7)  The  number  of  shares  owned by all  officers  and  directors  as a group
     includes  2,444,286 shares held by Wexford Partners Fund, L.P, of which Mr.
     Davidson and Mr. Davies are  principals,  each of whom disclaim  beneficial
     ownership of Wexford's shares.

(8)  The  number  of  shares  owned by all  officers  and  directors  as a group
     includes  454,386 shares held by Acor, S.A. of which Mr. Roussel  disclaims
     beneficial ownership.

     Wexford beneficially owns approximately 53% of the outstanding Common Stock
at May 31, 1996. As a result,  Wexford is able to control most matters requiring
approval by the  stockholders of the Company,  such as the election of directors
and a merger or consolidation of the Company. Under certain circumstances,  such
control  could  prevent  stockholders  from  recognizing a premium over the then
current market price for their Common Stock.

     At May  31,  1996,  the  Company  has  4,650,000  shares  of  Common  Stock
outstanding.  Of such  shares,  the  1,150,000  shares sold in the  Offering are
freely   tradeable  in  the  public  market  (other  than  shares   acquired  by
"affiliates"  of the  Company  as such  term is  defined  by Rule 144  under the
Securities  Act of 1933,  as amended  (the  "Securities  Act")).  The  3,500,000
remaining shares (the "Restricted Shares"),  representing 75% of the outstanding
shares of Common Stock, will be "restricted  securities" as that term is defined
in Rule 144.  Restricted  securities may only be sold pursuant to a registration
statement under the Securities Act or an applicable exemption  thereunder,  such
as the exemption made available by Rule 144.  Generally,  the Restricted  Shares
will not be eligible  for sale in the public  market  pursuant to Rule 144 until


                                       93
<PAGE>

two  years  from the date of  their  issuance,  which is  October  31,  1996.  A
registration  statement,  however,  could be used prior to such date to effect a
distribution  of such shares.  Although the Company cannot predict the timing or
amount of future  sales of Common  Stock or the  effect  that such  sales or the
availability  of such  shares for sale  could  have on the market  price for the
Common  Stock  prevailing  from time to time,  sales of  substantial  amounts of
Common  Stock in the public  market could  adversely  affect the market price of
Common  Stock.  However,  the  Company's  principal  stockholders,  which in the
aggregate hold 3,500,000 shares of Common Stock have agreed not to sell, assign,
or transfer any securities of the Company for a period of 12 months from May 10,
1996  without  the  prior  written  consent  of the  Company's  underwriter.  In
addition,  officers, directors and employees holding options to purchase 434,250
shares of Common  Stock at March 29,  1996 have  agreed  not to sell,  assign or
transfer any such shares  acquired  upon  exercise of options for a period of 12
months from May 10,  1996  without the prior  written  consent of the  Company's
underwriter.

     The Company has agreed that, under certain circumstances,  it will register
under Federal and state  securities laws the  Representative's  Warrants and the
shares of Common  Stock  issuable  thereunder.  In  addition,  certain  existing
stockholders  of the  Company  have  registration  rights.  See Item 13 "Certain
Relationships and  Transactions."  Exercise of these  registration  rights could
involve  substantial  expense to the  Company at a time when it could not afford
such  expenditures and may adversely affect the terms upon which the Company may
obtain additional financing.


                                       94
<PAGE>

Item 13.  CERTAIN RELATIONSHIPS AND TRANSACTIONS

     Pursuant to the terms of an asset  purchase  agreement  with respect to the
acquisition of PCS entered into on January 11,1991,  the Company is obligated to
pay royalties equal to 3.5% of sales of microprocessor-based  components to OAB,
Inc. Mr.  Bartusek,  Vice  President of Sales and Marketing of the Company,  and
certain  other  employees  of the  Company  who  were  employees  of PCS and are
stockholders  in OAB, Inc.  Royalty  expense under this  agreement  approximated
$301,000  during the year ended April 1, 1994,  $3,900  during the seven  months
ended October 30, 1994,  $94,000 during the five months ended March 31, 1995 and
$564,000 during the year ended March 29, 1996. The agreement expires on June 30,
1996. During fiscal 1995 and 1996, the Company had outstanding  promissory notes
payable to OAB, Inc.  bearing  interest at a rate of 10% per annum.  Outstanding
indebtedness pursuant to such promissory notes amounted to $203,077 at March 31,
1995.  The notes were paid in full during the year ended March 29,  1996.  Also,
the Company executed a non-interest bearing note of $206,595 on November 9, 1994
representing  unpaid  royalties as of October 30, 1994.  This note is payable in
nineteen equal monthly  installments of $10,873,  and had an outstanding balance
of $163,101 at March 31, 1995 and $32,620 at March 29,  1996.  Interest  paid to
OAB,  Inc.  during the years ended March 31, 1995 and March 29, 1996  aggregated
$48,934 and $9,424, respectively.

     On October 31, 1994, the Company and Mr. Steadman entered into a Chairman's
Agreement  for a term  commencing on October 31, 1994 and ending on December 31,
1997.  Pursuant to the terms of the agreement,  Mr. Steadman provides consulting
services to the Company on general business matters,  operational  matters,  and
financial  matters  and  participates  as a member  of any  Executive  Committee
established  by the Board,  and  receives  compensation  therefor  of $5,000 per
month, in addition to reimbursement of business  expenses,  in lieu of any other
fees paid to  directors  of the  Company.  Further,  with  respect  to  services
performed  outside of the New England area,  Mr.  Steadman  receives  additional
compensation of $500 per day or part thereof.  However,  Mr. Steadman's  maximum
compensation  in any one month cannot exceed  $7,500.  Prior to execution of the
Chairman's Agreement, Mr. Steadman provided consulting services, as President of
Atlantic  Management  Associates,  Inc., to the Company  during the seven months
ended October 30, 1994 similar to those provided under the Chairman's Agreement.
In addition,  Atlantic Management Associates,  Inc. assisted the Company and its
stockholders  in their efforts to attract a buyer for the equity of the Company,
and  received  a success  fee in  connection  with the  Acquisition  of  $75,000
representing the compensation for such services. During fiscal 1995, the Company
paid Atlantic  Management  Associates,  Inc.  $43,000 for  consulting  services,
excluding  expenses  of  $7,386,  rendered  prior to the date of the  Chairman's
Agreement.  During  fiscal  1995,  the Company  paid Mr.  Steadman  and Atlantic
Management Associates,  Inc. $30,231, excluding expenses of $9,419, for services
rendered  under the terms of the  Chairman's  Agreement.  During  the year ended
March  29,  1996,  the  Company  paid  Mr.  Steadman  and  Atlantic   Management
Associates,  Inc. $66,000, excluding reimbursed expenses of $9,007, for services
rendered under the terms of the Chairman's  Agreement.  See Item 10 - "Directors
and   Executive   Officers  of  the   Registrant"   and  Item  11  -  "Executive
Compensation."

     On October  31,  1994,  TSG  Acquisition  acquired  all of the  outstanding
capital  stock of the Company  pursuant to an Agreement and Plan of Merger dated
October 11, 1994 between Wexford, TSG Acquisition,  the Company and the majority
holders of the Company's  preferred and common  stock,  including  Acor S.A. and
Firlane Business Corp. The consideration paid by TSG Acquisition aggregated $3.5
million  including  contingent  consideration  of $329,709  placed in escrow and
distributed   to  former   stockholders   in  September   1995.   The  aggregate
consideration  consisted of $3,004,000 to acquire the outstanding  capital stock
of the Company and $496,000 to retire a $400,000  subordinated master promissory
note payable to former  stockholders and related accrued interest and preference
fees of $96,000 representing 5% of the outstanding principal for each month that
the note was  outstanding.  Aggregate  cash  payments  to  former  stockholders,


                                       95
<PAGE>

including the  contingent  consideration  of $329,709 and the  retirement of the
subordinated  master  promissory  note,  accrued interest and preference fees of
$496,000,  amounted to $3,222,090.  Consideration  of $277,910 was withheld from
amounts paid to former  stockholders to pay liabilities of the Company including
a success fee of $75,000 payable to Atlantic  Management  Associates,  Inc. (see
Item 10 - "Directors  and Executive  Officers of the  Registrant"  and Item 11 -
"Executive  Compensation")  and the  settlement  of a dispute  with respect to a
terminated employment contract of a former executive of $202,910.

     On October 31, 1994, the Company entered into an Investment  Agreement with
Wexford,  Acor S.A. and Firlane Business Corp.  (collectively  the "investors").
Acor S.A. and Firlane  Business Corp.  were former  stockholders of the Company.
Pursuant to the  Investment  Agreement,  the Company  issued an aggregate of 3.5
million  shares of common stock,  $.01 par value,  at a price of $1.00 per share
(based on the  Acquisition  consideration  paid by Wexford) in exchange  for the
merger share.  Wexford, Acor S.A. and Firlane Business Corp. received 2,730,000,
507,500 and 262,500 shares of common stock, respectively,  pursuant to the terms
of the Investment  Agreement.  The consideration paid by Wexford,  Acor S.A. and
Firlane   Business  Corp.   amounted  to  $2,730,000,   $507,500  and  $262,500,
respectively. Also, the Company borrowed $2.8 million from Wexford and Acor S.A.
and issued subordinated promissory notes due November 1, 1999 that bear interest
at a  rate  of  10%  per  annum.  The  Company  issued  a 10%  interest  bearing
subordinated note to Wexford in the principal amount of $2,361,082 dated October
31, 1994. The Company also issued a 10% interest bearing subordinated promissory
notes to Acor S.A. in the  principal  amounts of  $208,216.73  dated October 31,
1994,  $99,591.93 dated October 31, 1994, $83,497.82 dated November 10, 1994 and
$47,611.52 dated December 23, 1994. See Item 12 - "Security Ownership of Certain
Beneficial Owners and Management."

     In  connection  with  the  Acquisition,   Acor  S.A.   received   aggregate
consideration  of $702,037,  including  $99,200 of principal and related accrued
interest and  preference  fees pursuant to the  subordinated  master  promissory
note,  and  $680,843 in respect of Series C preferred  stock,  before a pro rata
share of the Atlantic Management Associates, Inc. success fee of $16,715 and the
settlement  obligation of $61,291.  Firlane  Business Corp.  received  aggregate
consideration of $211,881,  including  $111,600 of principal and related accrued
interest and  preference  fees pursuant to the  subordinated  master  promissory
note,  and  $115,551 in respect of Series C preferred  stock,  before a pro rata
share of the Atlantic Management Associates,  Inc. success fee of $4,868 and the
settlement  obligation of $10,402.  See Item 12 - "Security Ownership of Certain
Beneficial Owners and Management."

     Also on October 31,  1994,  the  Company,  Wexford,  Acor S.A.  and Firlane
Business Corp.  entered into a  Stockholders'  Agreement  pursuant to which Acor
S.A. and Firlane  Business Corp.  granted  Wexford a right of first refusal with
respect to any  proposed  sale by Acor S.A.  or Firlane  Business  Corp.  of any
Common Stock owned by them. In addition,  Acor S.A. and Firlane  Business  Corp.
agreed that they would sell all or a proportionate  amount of their Common Stock
to a third party in the event that Wexford  requests them to do so in connection
with any such sale by Wexford.  On its part,  Wexford agreed, in connection with
any sale of its Common Stock to a third party, to include a proportionate amount
of the Common Stock owned by Acor S.A. and Firlane  Business Corp., if requested
to do so. In addition,  the Stockholders  Agreement provides that Wexford,  Acor
S.A. and Firlane Business Corp. have piggy-back registration rights with respect
to their  shares of Common  Stock in the event of any offering by the Company of
its Common Stock (other than in connection  with exchange offers or stock option
or similar plans). Wexford, Acor S.A. and Firlane Business Corp. have agreed not
to sell shares of Common  Stock for at least 12 months from May 10, 1996 without
the prior written consent of the Company's underwriter.

     Effective June 8, 1994,  the Board of Directors  authorized and the Company
executed executive retention agreements with executive officers.  The purpose of
the executive  retention  agreements were to retain the executives in the employ


                                       96
<PAGE>

of the Company  during the Company's  efforts to effect a change in ownership of
the Company and to provide  incentive to further the objectives of the Company's
stockholders.  The executive  retention  agreements  provided for the payment of
bonuses  upon  a  change  in  control  of the  Company  based  upon a  specified
percentage set forth in the respective  executive retention agreement applied to
the value of a transaction which resulted in a change in ownership.  On November
1, 1994, the Company's Board of Directors approved the payment of such retention
bonuses as a result of the  consummation  of the  Acquisition.  The Company paid
bonuses to Mr.  Bisceglia  of  $52,500,  Mr. Vogl of  $35,000,  Mr.  Thompson of
$35,000,  Mr.  Bartusek of  $17,500,  Mr.  Wright of $17,500  and Mr.  Rebich of
$17,500. See Item 11 - "Executive Compensation."

     Mr.  Davidson is the Chairman of the Board and chief  executive  officer of
Wexford  Capital  Corporation  which acts as the  investment  manager to several
private  investment funds,  including Wexford Partners Fund, L.P., the principal
stockholder of the Company.  Mr. Davies is a Vice  President of Wexford  Capital
Corporation and is an officer of various other  affiliates of such  corporation.
Mr. Roussel is Chairman and President of Acor,  S.A., a private  investment firm
and a  stockholder  of the  Company.  See  Item 10 -  "Directors  and  Executive
Officers  of the  Registrant"  and  Item 12 -  "Security  Ownership  of  Certain
Beneficial Owners and Management."

     Wexford, Acor, S.A. and Firlane Business Corp. are each stockholders of the
Company.  See Item 12 - "Security  Ownership  of Certain  Beneficial  Owners and
Management."  Acor,  S.A. and Firlane  Business Corp.  were  stockholders of the
Company  prior to the  Acquisition.  Wexford  and Acor,  S.A.  are parties to an
Investment  Agreement  pursuant to which they acquired  $2,361,082 and $438,918,
respectively,  of 10% interest bearing  subordinated notes of the Company.  Such
entities are also party to a Stockholders' Agreement, pursuant to which Wexford,
Acor, S.A. and Firlane were granted certain "piggy-back" registration rights and
other co-sale rights.

     Except for the  consideration  received by Acor S.A.  and Firlane  Business
Corp. in connection with the Acquisition,  the Company did not make any payments
to such  shareholders  or to  Wexford  during  the year  ended  March 31,  1995.
However,  at March 31,  1995,  interest  accrued  pursuant  to the  subordinated
promissory  notes  amounted to $98,325  with respect to Wexford and $17,358 with
respect  to Acor S.A.  At March  29,  1996,  interest  accrued  pursuant  to the
subordinated  promissory  notes  amounted to $98,325 with respect to Wexford and
$18,278  with  respect to Acor S.A.  During the year ended March 29,  1996,  the
Company paid interest to Wexford of $236,755 and to Acor S.A. of $43,092.  Also,
during the year ended March 29,  1996,  the Company  paid  Wexford  $59,980 with
respect to insurance coverage acquired by Wexford on the Company's behalf.

     The Company,  Wexford,  Acor S.A.,  Firlane Business Corp. and ATTI entered
into a Stock Purchase and Option Agreement on May 3, 1996. Pursuant to the terms
of the Stock Purchase Agreement,  Wexford,  Acor S.A. and Firlane Business Corp.
sold to ATTI an aggregate of 366,300  shares of Common Stock at a price of $8.14
per share and options to purchase an  additional  183,150  shares  Common  Stock
exercisable  at a price of $11.00 per share (the  "Options")  at a price of $.10
per Option.  Wexford sold 285,714 shares and Options to purchase 142,857 shares.
Acor,  S.A. sold 53,114 shares and Options to purchase  26,557  shares.  Firlane
Business  Corp.  sold  27,472  shares and  Options to  purchase  13,736  shares.
Consideration received by Wexford, Acor S.A. and Firlane Business Corp. pursuant
to the terms of the Stock Purchase  Agreement  amounted to $2,339,998,  $435,004
and $224,995,  respectively.  ATTI also  received the right to appoint,  and the
other stockholders elected, a representative to the Board of Directors. ATTI has
also agreed not to sell, assign, or transfer any of the Company's securities for
a period of 12 months from May 10, 1996 without the prior written consent of the
Company's underwriter.

     In connection with the Stock Purchase  Agreement,  the parties also entered
into an Amended  and  Restated  Stockholders'  Agreement  pursuant to which Acor
S.A.,  Firlane  Business Corp. and ATTI granted Wexford a right of first refusal


                                       97
<PAGE>

with respect to any proposed sale by Acor S.A.,  Firlane  Business Corp. or ATTI
of any Common Stock owned by them.  In  addition,  Acor S.A.,  Firlane  Business
Corp.  and ATTI  agreed  that they would sell all or a  proportionate  amount of
their Common Stock to a third party in the event that Wexford  requests  them to
do so in connection with any such sale by Wexford.  On its part, Wexford agreed,
in connection  with any sale of its Common Stock to a third party,  to include a
proportionate  amount of Common Stock owned by Acor S.A., Firlane Business Corp.
and ATTI,  if requested  to do so. In  addition,  the  agreement  provides  that
Wexford,  Acor S.A.,  Firlane  Business  Corp.  and ATTI  shall have  piggy-back
registration rights with respect to their shares of Common Stock in the event of
any offering by the Company  (other than in connection  with exchange  offers or
stock option or similar plans). Wexford also received demand registration rights
with respect to their shares of Common Stock which are  exercisable  at any time
from time to time  after May 10,  1997  until  Wexford  owns less than 5% of the
outstanding  Common  Stock.  Acor S.A.,  Firlane  Business  Corp.  and ATTI each
received demand registration rights with respect to their shares of Common Stock
which are  exercisable  on one  occasion  after May 10, 1997 until they own less
than 5% of the outstanding Common Stock.

                                   ----------

                                       98
<PAGE>

                                     PART IV

Item 14.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8 K

(a)  List of Documents filed as part of this Report.

(1)  Financial Statements

     The index to the financial  statements  included in this report required by
Item 8 (page 48) is incorporated herein by reference.

(2)  Financial Statement Schedules

     The index to the  financial  statement  schedules  included  in this report
     required by Item 8 (page 48) is incorporated herein by reference.

     Exhibits -- See Item 14(c)

(b)  Reports on Form 8-K

     No  reports  on Form 8-K were  filed by the  Registrant  during  the fourth
     quarter of the fiscal year ended March 29, 1996.

(c)  Exhibits

Exhibit No.                   Description of Exhibit
- -----------                   ----------------------

3.   (i)  Certificate of  Incorporation  (incorporated by reference to Exhibit 3
          (i) to Amendment No. 1 to the Registrant's Registration Statement, No.
          33-80695, on Form S-1 filed on March 1, 1996).

3.   (ii) By-laws  (incorporated by reference to Exhibit 3 (ii) to Amendment No.
          1 to the Registrant's  Registration  Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

4.1  (a)  Warrant  Agreement  (incorporated  by  reference  to  Exhibit  4.1  to
          Amendment  No.  2 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 29, 1996).

4.1  (b)  Form of  Redeemable  Warrant  (incorporated  by  reference  to Exhibit
          4.1(a) to Amendment No. 3 to the Registrant's  Registration Statement,
          No. 33-80695, on Form S-1 filed on April 29, 1996).

4.2       Representative's  Warrant Agreement including form of Representative's
          Warrant  (incorporated  by reference to Exhibit 4.2 to Amendment No. 2
          to the Registrant's  Registration Statement, No. 33-80695, on Form S-1
          filed on March 29, 1996).

                                       99
<PAGE>

4.3       Form of Common Stock Certificate (incorporated by reference to Exhibit
          4.3 to Amendment No. 3 to the Registrant's Registration Statement, No.
          33-80695, on Form S-1 filed on April 29, 1996).

10.1      Loan and Security Agreement between Barclays Business Credit, Inc. and
          International   Teleservice   Corporation   dated  February  23,  1990
          (incorporated  by reference to Exhibit 10.1 to Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.2      Continuing  Guaranty Agreement between Barclays Business Credit,  Inc.
          and  International  Teleservice  Corporation  dated  February 23, 1990
          (incorporated  by reference to Exhibit 10.2 to Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.3      First  Amendment  to Loan  and  Security  Agreement  between  Barclays
          Business Credit, Inc. and International  Teleservice Corporation dated
          January  11,  1991  (incorporated  by  reference  to  Exhibit  10.3 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.4      Second  Amendment  to Loan and  Security  Agreement  between  Barclays
          Business Credit,  Inc. and Technology  Service Group, Inc. dated June,
          1994  (incorporated by reference to Exhibit 10.4 to Amendment No. 1 to
          the Registrant's  Registration  Statement,  No. 33-80695,  on Form S-1
          filed on March 1, 1996).

10.5      Third  Amendment  to Loan  and  Security  Agreement  between  Barclays
          Business Credit, Inc. and Technology Service Group, Inc. dated July 8,
          1994  (incorporated by reference to Exhibit 10.5 to Amendment No. 1 to
          the Registrant's  Registration  Statement,  No. 33-80695,  on Form S-1
          filed on March 1, 1996).

10.6      Fourth  Amendment  to Loan and  Security  Agreement  between  Barclays
          Business Credit, Inc. and Technology Service Group, Inc. dated October
          31, 1994 (incorporated by reference to Exhibit 10.6 to Amendment No. 1
          to the Registrant's  Registration Statement, No. 33-80695, on Form S-1
          filed on March 1, 1996).



                                      100
<PAGE>

10.7 (a)  $650,000 Second Amended, Restated, Substitute and Supplemental Secured
          Term Note dated  August  25,  1994 made by  International  Teleservice
          Corporation  and  Technology  Service  Enterprises,  Inc.  in favor of
          Barclays Business Credit,  Inc.  (incorporated by reference to Exhibit
          10.7  (a)  to  Amendment  No.  1  to  the  Registrant's   Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

10.7 (b)  $2,200,000 Secured Term Note dated October 31, 1994 made by Technology
          Service  Group,  Inc.  in  favor of  Barclays  Business  Credit,  Inc.
          (incorporated  by reference to Exhibit 10.7 (b) to Amendment  No. 1 to
          the Registrant's  Registration  Statement,  No. 33-80695,  on Form S-1
          filed on March 1, 1996).

10.8      Manufacturing Services Agreement TSG-1O94JLR dated October 21, 1994 by
          and between  Technology  Service Group, Inc. and Avex Electronics Inc.
          (incorporated  by reference to Exhibit 10.8 to Amendment  No. 3 to the
          Registrant's  Registration Statement, No. 33-80695, on Form S-1, filed
          on April 29, 1996).**

10.9      Fifth  Amendment  to Loan  and  Security  Agreement  between  Barclays
          Business Credit,  Inc. and Technology  Service Group, Inc. dated as of
          April 22, 1996 (incorporated by reference to Exhibit 10.9 to Amendment
          No. 3 to the Registrant's  Registration  Statement,  No. 33-80695,  on
          Form S-1, filed on April 29, 1996).

10.10     Amendment  002 to the  Manufacturing  Services  Agreement  TSG-1O49JLR
          dated October 21, 1994 by and between  Technology  Service Group, Inc.
          and Avex Electronics Inc.  (incorporated by reference to Exhibit 10.10
          to Amendment No. 3 to the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1, filed on April 29, 1996).**

10.11     Manufacturing Rights Agreement dated September 16, 1991 between Newco,
          Inc. (Commtek Industries, Inc.), Dynacom Corporation and International
          Service Technologies, Inc. (incorporated by reference to Exhibit 10.11
          to Amendment No. 1 to the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.12     Lease Agreement between G.P.E.D.C., Inc. and International Teleservice
          Corporation  dated  November  30, 1990  (incorporated  by reference to
          Exhibit  10.12 to  Amendment  No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

                                      101
<PAGE>


10.13     Lease  Agreement  between  Telematics  Products,  Inc.  and William M.
          Johnson  dated July 14, 1988  (incorporated  by  reference  to Exhibit
          10.13 to Amendment No. 1 to the Registrant's  Registration  Statement,
          No. 33-80695, on Form S-1 filed on March 1, 1996).

10.14     Assignment of Lease between Executone  Information  Systems,  Inc. and
          Technology   Service   Enterprises,   Inc.   dated  January  11,  1991
          (incorporated  by reference to Exhibit 10.14 to Amendment No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.15     First  Amendment to Lease  Agreement  between  Mansell 400 Associates,
          L.P.  and  Technology   Service  Group,  Inc.  dated  February,   1993
          (incorporated  by reference to Exhibit 10.15 to Amendment No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.16     Lease between Steroben Associates and Comdial TeleServices Corporation
          dated August 1, 1986  (incorporated  by reference to Exhibit  10.16 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.17     Dealer Agreement between Control Module,  Inc. and Technology  Service
          Group,  Inc.  dated  November 18, 1994  (incorporated  by reference to
          Exhibit  10.17 to  Amendment  No. 3 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1, filed on April 29, 1996).**

10.18     Employment  Agreement  between  Technology  Service  Group,  Inc.  and
          Vincent C. Bisceglia dated October 31, 1994 (incorporated by reference
          to Exhibit 10.18 to Amendment No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).*

10.19     Chairman's  Agreement between Technology Service Group, Inc. and David
          R.A.  Steadman  dated October 31, 1994  (incorporated  by reference to
          Exhibit  10.19 to  Amendment  No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).*

10.20     Articles of Agreement Between Technology Service Group, Inc. and Local
          Union No. 236,  International  Brotherhood  of Teamsters,  Chauffeurs,
          Warehousemen   and   Helpers  of  America   dated   October  26,  1993
          (incorporated  by reference to Exhibit 10.20 to Amendment No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form S-1 filed
          on March 1, 1996).

                                      102
<PAGE>

10.21     Patent License  Agreement  (incorporated by reference to Exhibit 10.21
          to Amendment No. 3 to the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1, filed on April 29, 1996).**

10.22     Warrant  Agreement  between  Technology  Service Group,  Inc. and Avex
          Electronics  Inc.  dated May 23, 1995  (incorporated  by  reference to
          Exhibit  10.22 to  Amendment  No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

10.23     Employee  Incentive Stock Option Agreement between  Technology Service
          Group,   Inc.  and  Vincent  C.  Bisceglia   dated  November  1,  1994
          (incorporated  by reference to Exhibit 10.23 to Amendment No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form S-1 filed
          on March 1, 1996).*

10.24     Non-Qualified Stock Option Agreement between Technology Service Group,
          Inc. and David R.A.  Steadman dated November 1, 1994  (incorporated by
          reference  to Exhibit  10.24 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695,  on Form S-1 filed on March 1,
          1996).*

10.25     Form of  Employee  Incentive  Stock  Option  Agreement  under the 1994
          Omnibus Stock Plan of Technology Service Group, Inc.  (incorporated by
          reference  to Exhibit  10.25 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695,  on Form S-1 filed on March 1,
          1996).*

10.26     Agreement and Plan of Merger among Wexford  Capital  Corporation,  TSG
          Acquisition  Corporation,  Technology  Service Group, Inc. and certain
          shareholders of Technology  Service Group, Inc. dated October 11, 1994
          (incorporated  by reference to Exhibit 10.26 to Amendment No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.27     Amendment dated October 31, 1994 to Agreement and Plan of Merger among
          Wexford Capital Corporation,  TSG Acquisition Corporation,  Technology
          Service Group,  Inc. and certain  shareholders  of Technology  Service
          Group,  Inc.  dated  October 11, 1994  (incorporated  by  reference to
          Exhibit  10.27 to  Amendment  No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).


                                      103
<PAGE>

10.28     Form  of  Escrow  Agreement   between  Wexford  Partners  Fund,  L.P.,
          Technology  Service Group,  Inc.,  William J. Geary and Trachtenberg &
          Rodes dated  October 31, 1994  (incorporated  by  reference to Exhibit
          10.28 to Amendment No. 1 to the Registrant's  Registration  Statement,
          No. 33-80695, on Form S-1 filed on March 1, 1996).

10.29     Subordination   Agreement  between  Technology  Service  Group,  Inc.,
          Wexford Partners Fund, L.P., Acor, S.A. and Barclays  Business Credit,
          Inc.  dated  October 31, 1994  (incorporated  by  reference to Exhibit
          10.29 to Amendment No. 1 to the Registrant's  Registration  Statement,
          No. 33-80695, on Form S-1 filed on March 1, 1996).

10.30     Investment  Agreement between  Technology Service Group, Inc., Wexford
          Partners Fund,  L.P.,  Acor,  S.A. and Firlane  Business  Corp.  dated
          October  31,  1994  (incorporated  by  reference  to Exhibit  10.30 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.31 (a) Stockholders'  Agreement among Technology Service Group, Inc., Wexford
          Partners Fund,  L.P.,  Acor,  S.A. and Firlane  Business  Corp.  dated
          October  31,  1994  (incorporated  by  reference  to Exhibit  10.31 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.31 (b) Amended and Restated Stockholders'  Agreement among Technology Service
          Group, Inc., Wexford Partners Fund, L.P., Acor, S.A., Firlane Business
          Corp. and A.T.T. IV, N.V.***

10.32     $2,361,082 10% Subordinated  Note Due 1999 payable to Wexford Partners
          Fund,  L.P.  dated  October 31, 1994  (incorporated  by  reference  to
          Exhibit  10.32 to  Amendment  No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

10.33     $208,216.73 10% Subordinated Note Due 1999 payable to Acor, S.A. dated
          October  31,  1994  (incorporated  by  reference  to Exhibit  10.33 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

                                      104
<PAGE>

10.34     $99,591.93 10% Subordinated  Note Due 1999 payable to Acor, S.A. dated
          October  31,  1994  (incorporated  by  reference  to Exhibit  10.34 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.35     $83,497.82 10% Subordinated  Note Due 1999 payable to Acor, S.A. dated
          November  10, 1995  (incorporated  by  reference  to Exhibit  10.35 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.36     $47,611.52 10% Subordinated  Note Due 1999 payable to Acor, S.A. dated
          December  23, 1994  (incorporated  by  reference  to Exhibit  10.36 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.37     Contract No. XO8895D between  Technology Service Group, Inc. and NYNEX
          (incorporated  by reference to Exhibit 10.37 to Amendment No. 3 to the
          Registrant's  Registration Statement, No. 33-80695, on Form S-1, filed
          on April 29, 1996).**

10.38     Contract  No.  C5262CO  between  Technology  Service  Group,  Inc. and
          Southwestern  Bell  Telephone  Company  (incorporated  by reference to
          Exhibit  10.38 to  Amendment  No. 3 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1, filed on April 29, 1996).**

10.39     Executive Retention Agreement of Vincent C. Bisceglia (incorporated by
          reference  to Exhibit  10.39 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695,  on Form S-1 filed on March 1,
          1996).*

10.40     Executive Retention Agreement of Allen Vogl (incorporated by reference
          to Exhibit 10.40 to Amendment No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).*

10.41     Executive  Retention  Agreement of Darold  Bartusek  (incorporated  by
          reference  to Exhibit  10.41 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695,  on Form S-1 filed on March 1,
          1996).*

10.42     Executive  Retention  Agreement  of  James  Wright   (incorporated  by
          reference  to Exhibit  10.42 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695,  on Form S-1 filed on March 1,
          1996).*

                                      105
<PAGE>

10.43     Executive Retention Agreement of Ned Rebich (incorporated by reference
          to Exhibit 10.43 to Amendment No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).*

10.44     Executive Retention Agreement of William H. Thompson  (incorporated by
          reference  to Exhibit  10.44 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695,  on Form S-1 filed on March 1,
          1996).*

10.45     1994 Omnibus Stock Plan (incorporated by reference to Exhibit 10.45 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).*

10.46     1995  Employee  Stock  Purchase  Plan  (incorporated  by  reference to
          Exhibit  10.46 to  Amendment  No. 1 to the  Registrant's  Registration
          Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

10.47     1995  Non-Employee   Director  Stock  Option  Plan   (incorporated  by
          reference  to Exhibit  10.47 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695,  on Form S-1 filed on March 1,
          1996).*

11.       Statement re computation of per share earnings.***

16.       Letter re change in certifying accountants.***

21.       Subsidiaries of Registrant (incorporated by reference to Exhibit 21 to
          Amendment  No.  1 to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

*    Management compensation contracts and plans.

**   Registrant  has  received  confidential  treatment  of a  portion  of  this
     Exhibit,  which portion has been separately filed with the Commission.  

***  Filed herewith.


                                      106
<PAGE>

                                   SCHEDULE II

                        VALUATION AND QUALIFYING ACCOUNTS

<TABLE>
<CAPTION>

                                                                                    Additions
                                                                  ------------------------------------------------
                                                   Balance at     Charged to      Charged to                           Balance at
                                                   Beginning       Costs and         Other            Deductions-         End
             Description                           of Period       Expenses     Accounts-Describe      Describe        of Period
             -----------                           ---------       --------     -----------------      --------        ---------
<S>                                                  <C>           <C>             <C>       <C>     <C>        <C>     <C>      
Year Ended April 1, 1994
  Allowance for doubtful accounts                   $222,412         $56,178                                             $278,590
  Reserve for obsolete and slow moving
    inventory                                        666,584       1,003,200       $109,581  (3)     ($135,591) (2)     1,643,774
  Reserve for impairment of property
    and equipment                                                                   253,084  (7)                          253,084

Seven Months Ended October 30, 1994
  Allowance for doubtful accounts                    278,590          27,122         70,000  (4)      (102,494) (1)       273,218
  Reserve for obsolete and slow moving
    inventory                                      1,643,774         223,064        (19,275) (5)       (10,653) (2)     1,836,910
  Reserve for impairment of property
    and equipment                                    253,084                         (1,375) (7)      (117,807) (8)       133,902

Five Months Ended March 31, 1995
  Allowance for doubtful accounts                    273,218          (3,467)                          (68,305) (1)       201,446
  Reserve for obsolete and slow moving
    inventory                                      1,836,910          80,130        (58,498) (5)       (92,343) (2)     1,766,199
  Reserve for impairment of property
    and equipment                                    133,902                                          (133,902) (6)         --

Year Ended March 29, 1996
  Allowance for doubtful accounts                    201,446          10,099                             4,014  (1)       215,559
  Reserve for obsolete and slow moving
    inventory                                     $1,766,199        $408,694       ($57,511) (5)     ($511,187) (2)    $1,606,195

</TABLE>
- ----------
(1)  Write-off of uncollected accounts and recoveries. 

(2)  Write-off of obsolete inventory, net of recoveries.

(3)  Includes  $150,000  of  restructuring  charges net of $40,419 of credits to
     costs of goods sold with  respect to net  realizable  value  reserves.  

(4)  Charges  to cost of goods  sold with  respect to  accounts  receivable  and
     accounts payable offsets.

(5)  Credits  to cost  of  goods  sold  with  respect  to net  realizable  value
     reserves. 

(6)  Purchase accounting adjustments.

(7)  Restructuring charges (credits).

(8)  Write-off of assets included in reserve for impairment.


                                      107
<PAGE>


                                   SIGNATURES

     Pursuant  to the  requirements  of  Section  13 or 15(d) of the  Securities
Exchange Act of 1934,  the Company has duly caused this Report to be signed,  on
its behalf by the  undersigned,  thereunto duly  authorized,  on the 21st day of
June 1996..

                                       TECHNOLOGY SERVICE GROUP, INC.

                                       By:   /s/ Vincent C. Bisceglia
                                             -----------------------------------
                                             Vincent C. Bisceglia
                                             President & Chief Executive Officer

     KNOW  ALL MEN BY THESE  PRESENTS,  that  each  individual  whose  signature
appears below constitutes and appoints each of Vincent C. Bisceglia,  William H.
Thompson  and  Roger M.  Barzun  jointly  and  severally  his  true  and  lawful
attorneys-in-fact  and agent with full powers of substitution for him and in his
name,  place  and  stead  in any and  all  capacities  to  sign  on his  behalf,
individually  and in  each  capacity  stated  below  and to  file  any  and  all
amendments to this Annual Report on Form 10-K with the  Securities  and Exchange
Commission,  granting  unto said  attorneys-in-fact  and agents and each of them
full  power  and  authority  to do and  perform  each and  every  act and  thing
requisite  and  necessary  to be done in and about the  premises  as fully as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact and agents, or any of them, or their substitute or substitutes
may lawfully do or cause to be done by virtue thereof.

     Pursuant to the  requirements of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
registrant and in the capacities and on the dates indicated.

    Signature                       Title                          Date
    ---------                       -----                          ----

TECHNOLOGY SERVICE GROUP, INC.

By: /s/ Vincent C. Bisceglia        President & Chief              June 21, 1996
    -----------------------------   Executive Officer, Director
        Vincent C. Bisceglia        

By: /s/ William H. Thompson         Vice President, Finance        June 21, 1996
    -----------------------------   Chief Financial Officer
        William H. Thompson         Secretary (principal financial
                                    and accounting officer)

By: /s/ David R.A. Steadman         Director and Chairman          June 21, 1996
    -----------------------------   of the Board
        David R.A. Steadman                                         

By: /s/ Charles E. Davidson         Director                       June 21, 1996
    -----------------------------
        Charles E. Davidson

By: /s/ Robert M. Davies            Director                       June 21, 1996
    -----------------------------
        Robert M. Davies

By: /s/ Olivier Roussel             Director                       June 17, 1996
    -----------------------------
        Olivier Roussel

By: /s/ D. Thomas Abbott            Director                       June 21, 1996
    -----------------------------
        D. Thomas Abbott

                                      108
<PAGE>

                                  EXHIBIT INDEX

Exhibit No.               Description of Exhibit                            Page
- -----------               ----------------------                            ----

3.   (i)  Certificate of  Incorporation  (incorporated by reference to
          Exhibit  3  (i)  to  Amendment  No.  1 to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

3.   (ii) By-laws  (incorporated  by  reference  to  Exhibit 3 (ii) to
          Amendment No. 1 to the Registrant's  Registration Statement,
          No. 33-80695, on Form S-1 filed on March 1, 1996).

4.1  (a)  Warrant Agreement  (incorporated by reference to Exhibit 4.1
          to  Amendment  No.  2  to  the   Registrant's   Registration
          Statement,  No.  33-80695,  on Form S-1  filed on March  29,
          1996).

4.1  (b)  Form of  Redeemable  Warrant  (incorporated  by reference to
          Exhibit  4.1(a)  to  Amendment  No.  3 to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          April 29, 1996).

4.2       Representative's   Warrant   Agreement   including  form  of
          Representative's   Warrant  (incorporated  by  reference  to
          Exhibit  4.2  to  Amendment   No.  2  to  the   Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 29, 1996).

4.3       Form of Common Stock Certificate  (incorporated by reference
          to  Exhibit  4.3 to  Amendment  No.  3 to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          April 29, 1996).

10.1      Loan  and  Security   Agreement  between  Barclays  Business
          Credit, Inc. and International Teleservice Corporation dated
          February 23, 1990 (incorporated by reference to Exhibit 10.1
          to  Amendment  No.  1  to  the   Registrant's   Registration
          Statement,  No.  33-80695,  on Form  S-1  filed  on March 1,
          1996).

10.2      Continuing  Guaranty  Agreement  between  Barclays  Business
          Credit, Inc. and International Teleservice Corporation dated
          February 23, 1990 (incorporated by reference to Exhibit 10.2
          to  Amendment  No.  1  to  the   Registrant's   Registration
          Statement,  No.  33-80695,  on Form  S-1  filed  on March 1,
          1996).                                                                

                                 109
<PAGE>

                                                                           Page
                                                                           ----

10.3      First  Amendment  to Loan  and  Security  Agreement  between
          Barclays Business Credit, Inc. and International Teleservice
          Corporation   dated  January  11,  1991   (incorporated   by
          reference  to  Exhibit  10.3  to  Amendment  No.  1  to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

10.4      Second  Amendment  to Loan and  Security  Agreement  between
          Barclays Business Credit, Inc. and Technology Service Group,
          Inc. dated June, 1994  (incorporated by reference to Exhibit
          10.4 to  Amendment  No. 1 to the  Registrant's  Registration
          Statement,  No.  33-80695,  on Form  S-1  filed  on March 1,
          1996).

10.5      Third  Amendment  to Loan  and  Security  Agreement  between
          Barclays Business Credit, Inc. and Technology Service Group,
          Inc.  dated  July 8,  1994  (incorporated  by  reference  to
          Exhibit  10.5  to  Amendment  No.  1  to  the   Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

10.6      Fourth  Amendment  to Loan and  Security  Agreement  between
          Barclays Business Credit, Inc. and Technology Service Group,
          Inc.  dated October 31, 1994  (incorporated  by reference to
          Exhibit  10.6  to  Amendment  No.  1  to  the   Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

10.7 (a)  $650,000   Second   Amended,   Restated,    Substitute   and
          Supplemental Secured Term Note dated August 25, 1994 made by
          International Teleservice Corporation and Technology Service
          Enterprises, Inc. in favor of Barclays Business Credit, Inc.
          (incorporated  by reference to Exhibit 10.7 (a) to Amendment
          No.  1  to  the  Registrant's  Registration  Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.7 (b)  $2,200,000  Secured Term Note dated October 31, 1994 made by
          Technology Service Group, Inc. in favor of Barclays Business
          Credit, Inc.  (incorporated by reference to Exhibit 10.7 (b)
          to  Amendment  No.  1  to  the   Registrant's   Registration
          Statement,  No.  33-80695,  on Form  S-1  filed  on March 1,
          1996).

                                 110
<PAGE>



  
                                                                            Page
                                                                            ----

10.8      Manufacturing  Services Agreement  TSG-1O94JLR dated October
          21, 1994 by and between  Technology  Service Group, Inc. and
          Avex Electronics Inc.  (incorporated by reference to Exhibit
          10.8 to  Amendment  No. 3 to the  Registrant's  Registration
          Statement,  No.  33-80695,  on Form S-1,  filed on April 29,
          1996).**

10.9      Fifth  Amendment  to Loan  and  Security  Agreement  between
          Barclays Business Credit, Inc. and Technology Service Group,
          Inc. dated as of April 22, 1996  (incorporated  by reference
          to  Exhibit  10.9 to  Amendment  No.  3 to the  Registrant's
          Registration Statement,  No. 33-80695, on Form S-1, filed on
          April 29, 1996).

10.10     Amendment  002  to  the  Manufacturing   Services  Agreement
          TSG-1O49JLR dated October 21, 1994 by and between Technology
          Service Group, Inc. and Avex Electronics Inc.  (incorporated
          by  reference  to Exhibit  10.10 to  Amendment  No. 3 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1, filed on April 29, 1996).**

10.11     Manufacturing  Rights  Agreement  dated  September  16, 1991
          between Newco,  Inc.  (Commtek  Industries,  Inc.),  Dynacom
          Corporation and  International  Service  Technologies,  Inc.
          (incorporated by reference to Exhibit 10.11 to Amendment No.
          1 to the Registrant's  Registration Statement, No. 33-80695,
          on Form S-1 filed on March 1, 1996).

10.12     Lease Agreement between  G.P.E.D.C.,  Inc. and International
          Teleservice    Corporation    dated    November   30,   1990
          (incorporated by reference to Exhibit 10.12 to Amendment No.
          1 to the Registrant's  Registration Statement, No. 33-80695,
          on Form S-1 filed on March 1, 1996).

10.13     Lease  Agreement  between  Telematics  Products,   Inc.  and
          William M.  Johnson  dated July 14,  1988  (incorporated  by
          reference  to  Exhibit  10.13  to  Amendment  No.  1 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

10.14     Assignment of Lease between Executone  Information  Systems,
          Inc. and Technology Service Enterprises,  Inc. dated January
          11, 1991  (incorporated  by  reference  to Exhibit  10.14 to
          Amendment No. 1 to the Registrant's  Registration Statement,
          No. 33-80695, on Form S-1 filed on March 1, 1996).

                                 111
<PAGE>

                                                                            Page
                                                                            ----
10.15     First  Amendment  to Lease  Agreement  between  Mansell  400
          Associates,  L.P. and Technology  Service Group,  Inc. dated
          February,  1993  (incorporated by reference to Exhibit 10.15
          to  Amendment  No.  1  to  the   Registrant's   Registration
          Statement,  No.  33-80695,  on Form  S-1  filed  on March 1,
          1996).

10.16     Lease between Steroben  Associates and Comdial  TeleServices
          Corporation dated August 1, 1986  (incorporated by reference
          to  Exhibit  10.16 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

10.17     Dealer Agreement between Control Module, Inc. and Technology
          Service Group, Inc. dated November 18, 1994 (incorporated by
          reference  to  Exhibit  10.17  to  Amendment  No.  3 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1, filed on April 29, 1996).**

10.18     Employment  Agreement between Technology Service Group, Inc.
          and   Vincent  C.   Bisceglia   dated   October   31,   1994
          (incorporated by reference to Exhibit 10.18 to Amendment No.
          1 to the Registrant's  Registration Statement, No. 33-80695,
          on Form S-1 filed on March 1, 1996).*

10.19     Chairman's  Agreement between Technology Service Group, Inc.
          and David R.A. Steadman dated October 31, 1994 (incorporated
          by  reference  to Exhibit  10.19 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).*

10.20     Articles of Agreement Between Technology Service Group, Inc.
          and  Local  Union  No.  236,  International  Brotherhood  of
          Teamsters,  Chauffeurs,  Warehousemen and Helpers of America
          dated October 26, 1993 (incorporated by reference to Exhibit
          10.20 to Amendment  No. 1 to the  Registrant's  Registration
          Statement,  No.  33-80695,  on Form  S-1  filed  on March 1,
          1996).

10.21     Patent  License  Agreement  (incorporated  by  reference  to
          Exhibit  10.21  to  Amendment  No.  3  to  the  Registrant's
          Registration Statement,  No. 33-80695, on Form S-1, filed on
          April 29, 1996).**



                                 112
<PAGE>

                                                                            Page
                                                                            ----

10.22     Warrant Agreement between Technology Service Group, Inc. and
          Avex  Electronics  Inc. dated May 23, 1995  (incorporated by
          reference  to  Exhibit  10.22  to  Amendment  No.  1 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

10.23     Employee Incentive Stock Option Agreement between Technology
          Service Group,  Inc. and Vincent C. Bisceglia dated November
          1, 1994  (incorporated  by  reference  to  Exhibit  10.23 to
          Amendment No. 1 to the Registrant's  Registration Statement,
          No. 33-80695, on Form S-1 filed on March 1, 1996).*

10.24     Non-Qualified  Stock  Option  Agreement  between  Technology
          Service Group,  Inc. and David R.A.  Steadman dated November
          1, 1994  (incorporated  by  reference  to  Exhibit  10.24 to
          Amendment No. 1 to the Registrant's  Registration Statement,
          No. 33-80695, on Form S-1 filed on March 1, 1996).*

10.25     Form of Employee  Incentive Stock Option Agreement under the
          1994 Omnibus Stock Plan of Technology  Service  Group,  Inc.
          (incorporated by reference to Exhibit 10.25 to Amendment No.
          1 to the Registrant's  Registration Statement, No. 33-80695,
          on Form S-1 filed on March 1, 1996).*

10.26     Agreement   and  Plan  of  Merger  among   Wexford   Capital
          Corporation, TSG Acquisition Corporation, Technology Service
          Group, Inc. and certain  shareholders of Technology  Service
          Group,   Inc.  dated  October  11,  1994   (incorporated  by
          reference  to  Exhibit  10.26  to  Amendment  No.  1 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

10.27     Amendment  dated  October 31, 1994 to Agreement  and Plan of
          Merger among Wexford  Capital  Corporation,  TSG Acquisition
          Corporation,  Technology  Service  Group,  Inc.  and certain
          shareholders of Technology Service Group, Inc. dated October
          11, 1994  (incorporated  by  reference  to Exhibit  10.27 to
          Amendment No. 1 to the Registrant's  Registration Statement,
          No. 33-80695, on Form S-1 filed on March 1, 1996).


                                 113
<PAGE>

                                                                            Page
                                                                            ----

10.28     Form of Escrow  Agreement  between  Wexford  Partners  Fund,
          L.P.,  Technology  Service Group, Inc., William J. Geary and
          Trachtenberg & Rodes dated October 31, 1994 (incorporated by
          reference  to  Exhibit  10.28  to  Amendment  No.  1 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

10.29     Subordination  Agreement between  Technology  Service Group,
          Inc.,  Wexford  Partners Fund, L.P., Acor, S.A. and Barclays
          Business Credit,  Inc. dated October 31, 1994  (incorporated
          by  reference  to Exhibit  10.29 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

10.30     Investment Agreement between Technology Service Group, Inc.,
          Wexford Partners Fund, L.P., Acor, S.A. and Firlane Business
          Corp.  dated October 31, 1994  (incorporated by reference to
          Exhibit  10.30  to  Amendment  No.  1  to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

10.31 (a) Stockholders'  Agreement  among  Technology  Service  Group,
          Inc.,  Wexford  Partners Fund,  L.P., Acor, S.A. and Firlane
          Business  Corp.  dated  October  31, 1994  (incorporated  by
          reference  to  Exhibit  10.31  to  Amendment  No.  1 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

10.31 (b) Amended   and   Restated   Stockholders'   Agreement   among
          Technology Service Group, Inc., Wexford Partners Fund, L.P.,
          Acor, S.A., Firlane Business Corp. and A.T.T. IV, N.V.***          117

10.32     $2,361,082 10% Subordinated Note Due 1999 payable to Wexford
          Partners Fund, L.P. dated October 31, 1994  (incorporated by
          reference  to  Exhibit  10.32  to  Amendment  No.  1 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).

10.33     $208,216.73 10% Subordinated  Note Due 1999 payable to Acor,
          S.A.  dated October 31, 1994  (incorporated  by reference to
          Exhibit  10.33  to  Amendment  No.  1  to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).



                                 114
<PAGE>

                                                                            Page
                                                                            ----

10.34     $99,591.93 10%  Subordinated  Note Due 1999 payable to Acor,
          S.A.  dated October 31, 1994  (incorporated  by reference to
          Exhibit  10.34  to  Amendment  No.  1  to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

10.35     $83,497.82 10%  Subordinated  Note Due 1999 payable to Acor,
          S.A. dated November 10, 1995  (incorporated  by reference to
          Exhibit  10.35  to  Amendment  No.  1  to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

10.36     $47,611.52 10%  Subordinated  Note Due 1999 payable to Acor,
          S.A. dated December 23, 1994  (incorporated  by reference to
          Exhibit  10.36  to  Amendment  No.  1  to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

10.37     Contract No. XO8895D between  Technology Service Group, Inc.
          and NYNEX  (incorporated  by reference  to Exhibit  10.37 to
          Amendment No. 3 to the Registrant's  Registration Statement,
          No. 33-80695, on Form S-1, filed on April 29, 1996).**

10.38     Contract No. C5262CO between  Technology Service Group, Inc.
          and  Southwestern  Bell Telephone  Company  (incorporated by
          reference  to  Exhibit  10.38  to  Amendment  No.  3 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1, filed on April 29, 1996).**

10.39     Executive   Retention  Agreement  of  Vincent  C.  Bisceglia
          (incorporated by reference to Exhibit 10.39 to Amendment No.
          1 to the Registrant's  Registration Statement, No. 33-80695,
          on Form S-1 filed on March 1, 1996).*

10.40     Executive Retention Agreement of Allen Vogl (incorporated by
          reference  to  Exhibit  10.40  to  Amendment  No.  1 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).*

10.41     Executive    Retention    Agreement   of   Darold   Bartusek
          (incorporated by reference to Exhibit 10.41 to Amendment No.
          1 to the Registrant's  Registration Statement, No. 33-80695,
          on Form S-1 filed on March 1, 1996).*


                                 115
<PAGE>

                                                                            Page
                                                                            ----

10.42     Executive Retention Agreement of James Wright  (incorporated
          by  reference  to Exhibit  10.42 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).*

10.43     Executive Retention Agreement of Ned Rebich (incorporated by
          reference  to  Exhibit  10.43  to  Amendment  No.  1 to  the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).*

10.44     Executive   Retention   Agreement  of  William  H.  Thompson
          (incorporated by reference to Exhibit 10.44 to Amendment No.
          1 to the Registrant's  Registration Statement, No. 33-80695,
          on Form S-1 filed on March 1, 1996).*

10.45     1994  Omnibus  Stock  Plan  (incorporated  by  reference  to
          Exhibit  10.45  to  Amendment  No.  1  to  the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).*

10.46     1995 Employee Stock Purchase Plan (incorporated by reference
          to  Exhibit  10.46 to  Amendment  No. 1 to the  Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

10.47     1995 Non-Employee  Director Stock Option Plan  (incorporated
          by  reference  to Exhibit  10.47 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on Form
          S-1 filed on March 1, 1996).*

11.       Statement re computation of per share earnings.***                 129

16.       Letter re change in certifying accountants.***                     131

21.       Subsidiaries  of  Registrant  (incorporated  by reference to
          Exhibit  21  to   Amendment   No.  1  to  the   Registrant's
          Registration  Statement,  No. 33-80695, on Form S-1 filed on
          March 1, 1996).

*    Management compensation contracts and plans.

**   Registrant  has received  confidential  treatment of a portion of
     this Exhibit,  which portion has been  separately  filed with the
     Commission.

***  Filed herewith.

                                 116


Exhibit 10.31(b)    Amended and Restated Stockholders' Agreement among
                    Technology  Service Group,  Inc., Wexford Partners
                    Fund, L.P., Acor, S.A., Firlane Business Corp. and
                    A.T.T. IV, N.V.



                                 117
<PAGE>

                  AMENDED AND RESTATED STOCKHOLDERS' AGREEMENT

     This Agreement,  dated as of May 15, 1996, amends and restates that certain
STOCKHOLDERS' AGREEMENT,  dated as of October 31, 1994, among TECHNOLOGY SERVICE
GROUP,  INC., a Delaware  corporation (the "Company"),  WEXFORD PARTNERS L.P., a
Delaware  limited  partnership (the "Majority  Stockholder"),  and Acor, S.A., a
French  corporation,  and Firlane Business Corp., a Swiss corporation,  (each an
Original "Minority  Stockholder",  and together with the "Majority  Stockholder"
and  the  "New  Minority   Stockholder,"   as  defined  below,  the  "Investment
Stockholders")  and  A.T.T.  IV,  N.V.,  a  Netherlands   Antilles   corporation
("ATTIV").

                              W I T N E S S E T H :

     WHEREAS,  pursuant  to that  certain  Agreement  and Plan of Merger,  dated
October 11, 1994, among the Majority Stockholder,  TSG Acquisition  Corporation,
the Company and the shareholders of the Company named therein, as amended on the
date hereof, the Majority  Stockholder  received one share (the "Merger Shares")
of the Company's  common stock,  par value $.01 per share (the "Common  Stock");
and

     WHEREAS, pursuant to that certain Investment Agreement, dated as of October
31,  1994,  among  the  Majority  Stockholders,  the  Company  and the  Minority
Stockholders, the Majority Stockholder acquired 2,730,000 shares of Common Stock
and the Original Minority  Stockholders  acquired an aggregate of 770,000 shares
of Common Stock (the "Investment Shares, and together with the Merger Shares and
the shares being sold to the New Minority Stockholder, the "Securities"); and

     WHEREAS,  the Company,  the  Majority  Stockholder,  the Original  Minority
Stockholders and ATTIV (the "New Minority  Stockholder"  and,  together with the
Original Minority Stockholders, the "Minority Stockholders") have entered into a
Stock Purchase and Option Agreement (the "Stock Purchase  Agreement"),  pursuant
to which, among other things, the New Minority  Stockholder will acquire a total
of 366,300 shares of Common Stock from the Majority Stockholder and the Original
Minority Stockholders (the "Stock Purchase Agreement");

     WHEREAS, the transactions  contemplated by the Stock Purchase Agreement are
scheduled to close  concurrently  with an  underwritten  public  offering by the
Company of its equity securities (the "Closing Date");

     WHEREAS,  the  execution  and  delivery  of this  Agreement  by the parties
thereto is a condition to the  transactions  contemplated  by the Stock Purchase
Agreement, and is an inducement therefor;

     WHEREAS,  the parties hereto desire to enter into certain arrangements with
respect to the disposition of their shares of Common Stock and to provide, under
certain circumstances,  for the registration of such shares under the Securities
Act of 1933, as amended (the "Securities Act").

     NOW, THEREFORE, the parties hereto agree as follows:

     1.  Transfers  Restricted.  The  Investment  Stockholders  shall  not sell,
assign,  transfer,  mortgage,  pledge,  hypothecate  or in any way dispose of or
encumber (collectively, "transfer" or a "Transfer") any or all of the Securities
whether for  consideration  or otherwise,  that may now or hereafter be owned by
any such holder, except in accordance with the provisions of this Agreement.

                                      118
<PAGE>

     2. Right of First  Refusal.  (a) Upon receipt by any  Minority  Stockholder
(the  "Selling  Stockholder")  of a bona fide  offer to  purchase  all of or any
portion  of the  Securities  held  by  such  Selling  Stockholder,  the  Selling
Stockholder  shall,  if it intends to accept  such offer (a "Bona Fide  Offer"),
promptly  offer in  writing  (the  "Reoffer")  to sell  such  securities  to the
Majority  Stockholder upon terms and conditions no less favorable to the Selling
Stockholder  than those  contained  in the Bona Fide Offer.  The Bona Fide Offer
shall be  reflected  in written  form and a copy of the Bona Fide Offer shall be
attached  to the  Reoffer.  The Bona Fide  Offer  shall not be  accepted  by the
Selling Stockholder, except as hereinafter provided. The Reoffer may be accepted
by the Majority  Stockholder  at any time within 30 days  following  its receipt
(the  "Reoffer  Period").  To be  effective,  acceptance  of the Reoffer must be
unconditional and for the full amount of Securities offered.  The Reoffer may be
accepted by notice to the Selling  Stockholder  prior to the  expiration  of the
Reoffer.  Any such Reoffer shall be irrevocable unless otherwise consented to by
the relevant Selling Stockholder.  An offer to the Selling Stockholder shall not
be considered Bona Fide unless the proposed  purchaser has the financial ability
to effect the transaction.

     (b) If the  proposed  consideration  under the Bona Fide Offer is  entirely
cash, the aggregate  purchase price to be paid for such  Securities if purchased
by the Majority  Stockholder in accordance with this Section 2 shall be equal to
such proposed cash consideration.  If the Bona Fide Offer is other than entirely
for cash (a "non-cash offer"),  the Majority  Stockholder shall, if he elects to
accept the Reoffer,  propose terms of purchase that are the economic  equivalent
of those  contained  in the Bona Fide  Offer.  For  purposes of  evaluating  the
economic equivalence of a non-cash Bona Fide Offer, the following shall apply:

          (i) If the Bona  Fide  Offer  includes  securities  for which a Market
     Price (as  hereinafter  defined) for such security can be determined  under
     sub-clauses  (iii) (A), (B) or (C) of this Section  2(b),  the value of the
     Bona Fide Offer shall, to the extent it consists of such securities,  equal
     the Market Price for such  securities  determined in  accordance  with such
     clauses (A), (B) or (C), as the case may be.

          (ii) If the Market Price of the  Securities  offered under a Bona Fide
     Offer cannot be determined in accordance  with clause (i) above,  the value
     of securities of the Company sought to be purchased under a Bona Fide Offer
     that are not "restricted securities" within the meaning of the 1933 Act and
     the  regulations  promulgated  thereunder  and that may be then sold in the
     open market  (including  securities  that may then be sold pursuant to Rule
     144  under the 1933  Act)  shall  equal  the  Market  Price,  and as to the
     securities of the Company that are "restricted  securities"  under the 1933
     Act and the  regulations  promulgated  thereunder  and that may not then be
     sold pursuant to Rule 144 under the 1933 Act, the price of such  securities
     shall equal 80% of the Market Price.

          (iii) The term "Market  Price" for each  security  valued under clause
     (i) above and for each share of Common Stock covered by the Bona Fide Offer
     under clause (ii) above shall mean:

               (A) if such security is listed on a national securities exchange,
          a price equal to the average  closing sales price on such exchange for
          each day during the 20 business  days  preceding  the day on which the
          Reoffer is first accepted; or

               (B) if not so listed under (A) and such security is quoted on the
          NASDAQ  System (as defined in Section 6), a price equal to the average
          of the average bid and asked prices  quoted on such system (or, if the
          primary prices quoted on such system are prices of actual sales,  then
          the average of the closing  sales  prices  listed on such system) each
          day during the 20 business days preceding the day on which the Reoffer
          is first accepted; or

               (C) if not so listed or quoted under (A) or (B) and such security
          is traded in the over-the-counter market, a price equal to the average
          of the  average  bid and asked  prices  quoted  in the  "pink  sheets"
          
                                      119
<PAGE>

          published by the National  Quotation Bureau,  Inc. each day during the
          20  business  days  preceding  the day on which the  Reoffer  is first
          accepted.

          (iv) If the value of a non-cash  Bona Fide Offer cannot be  determined
     by the above or otherwise  agreed to by the  parties,  then the question of
     valuation shall be referred to and finally settled by arbitration  pursuant
     to Section 12 hereof. If, in connection with any such arbitration, it shall
     be determined  that the terms of the Majority  Stockholder's  acceptance of
     the Reoffer are not the  economic  equivalent  of the Bona Fide Offer,  the
     Selling Stockholder may sell its Securities pursuant to the Bona Fide Offer
     within the next 30 days.

     (c) The purchase price for the Securities  purchased  pursuant to a Reoffer
shall be payable  within 30 days after the exercise of such right to purchase by
the Majority  Stockholder,  unless such notice has been referred to  arbitration
under Section 2(b)(iv) above, in which case payment shall be made within 30 days
of the date of an arbitration award, at which time the Selling Stockholder shall
deliver to the Majority Stockholder certificates or instruments representing the
securities  being  purchased,   duly  endorsed  for  transfer  to  the  Majority
Stockholder.  If the purchase  price is not paid in full within said 30 days (or
any  longer  period  agreed to in writing by the  Majority  Stockholder  and the
Selling  Stockholder),  the Selling Stockholder may (but shall not obligated to)
sell the relevant Securities in accordance with the relevant Bona Fide Offer and
without any  obligation  to the  Majority  Stockholder  in  connection  with the
latter's Reoffer. Time is of the essence with respect to the period(s) specified
in this clause (c) and clause (d) following.

     (d) Upon the  expiration of the Reoffer  Period  without such Reoffer being
accepted (or if accepted but the purchase  price therefor is not tendered by the
Majority  Stockholder  within the period  provided  by clause  (c)  above),  the
Selling  Stockholder  shall be free to  accept  the  Bona  Fide  Offer  upon the
following conditions:

          (i) the third person or persons so  acquiring  such  securities  shall
     prior to such acquisition agree in writing with the Investment Stockholders
     to hold such securities subject to and in accordance with all of the terms,
     provisions and conditions contained in this Agreement to the same extent as
     if such person(s)  originally executed this Agreement and such person shall
     thereupon  be  deemed  to be a  party  to  this  Agreement,  as a  Minority
     Stockholder,  for all purposes  hereof in lieu of (if all Securities of the
     Selling  Stockholder have been sold and such Selling  Stockholder  holds no
     Warrants  capable of being  exercised)  or in  addition  to (if the Selling
     Stockholder   retains  any  such   Securities   or  Warrants)  the  Selling
     Stockholder;

          (ii) the conclusion of the  transaction  contemplated by the Bona Fide
     Offer  shall  have  been  effected  within  30 days  after the later of the
     expiration of the Reoffer,  or the date of an arbitration award pursuant to
     Section 2(iv),  and if not so effected within such 30 day period,  the Bona
     Fide Offer shall be deemed to have terminated at the end of such period;

          (iii) if the amount of a Bona Fide Offer should be reduced,  or if any
     of its terms or  provisions  should be  otherwise  changed  (other  than an
     increase  in the price of the  offer),  then the Bona Fide  Offer  shall be
     treated as a new offer and may not be  accepted  unless the  provisions  of
     this  Section 2 shall have been  complied  with and a new Reoffer made with
     respect thereto; and

          (iv) the  Selling  Stockholder  shall  not be  relieved  of any of its
     obligations  hereunder  arising  prior  to such  transfer  but the  Selling
     Stockholder  shall be  relieved  of any  obligation  under  this  Agreement
     arising subsequent to such transfer.

                                      120
<PAGE>

     3. Drag Along/Tag Along Rights. (a) If at any time the Majority Stockholder
proposes to sell any or all  Securities  owned by it to one or more  Persons not
affiliated (such term and its correlatives,  as used herein, to be used with the
same effect as the term "affiliate" as defined in Rule 144 promulgated under the
Securities Act (as hereafter  defined) and its  correlatives)  with the Majority
Stockholder (a "Third Party" or the "Third  Parties") (the "Third Party Offer"),
then  (i) the  Majority  Stockholder  may,  at its  option,  exercisable  in its
absolute discretion,  require each of the Minority  Stockholders to sell all (if
the Majority  Stockholder is selling all, unless such Minority Stockholder shall
consent  otherwise)or  a  proportionate  amount (if the Majority  Stockholder is
selling less than all, unless such Minority Stockholder shall consent otherwise)
of  their  Securities  to  the  Third  Party  or  Third  Parties  for  the  same
consideration  per  share to be  received  by the  Majority  Stockholder  in the
transaction   in  which  the  Third   Party  Offer  is  made  (the  "Drag  Along
Transaction")  and to require  the  Minority  Stockholders  (other  than the New
Minority  Stockholder and persons or entities  directly or indirectly  acquiring
Securities from the New Minority  Stockholder ("NMS  Transferees")) to make such
representations,  warranties,  covenants  and  agreements  to the  buyer  as are
customary in  transactions  of a similar  nature and not more onerous than those
made by the Majority  Stockholder in the documents  pertaining to the Drag Along
Transaction; (the only representation,  warranty, covenant or agreement that the
New Minority Stockholder or any NMS Transferee shall be required to make in such
situation are the representations  that (i) it is the legal and beneficial owner
of the  Securities  being sold by it and that it has not  pledged or  previously
assigned or otherwise  transferred said Securities or any interest  therein) and
(ii) each Minority  Stockholder,  in its individual and absolute discretion may,
at  its  option,   require  the  Majority   Stockholder  to  include  all  or  a
proportionate amount of the Securities owned by such Minority Stockholder in any
sale to a Third Party or Third Parties for the same  consideration  per share to
be received by the  Majority  Stockholder  in such  transaction  (the "Tag Along
Transaction").  In any Tag Along  Transaction,  the Minority  Stockholder (other
than the New Minority Stockholder and persons or entities directly or indirectly
acquiring  Securities  from the New Minority  Stockholder  ("NMS  Transferees"))
shall make such  representations,  warranties,  covenants and  agreements to the
buyer as are customary in  transactions of a similar nature and not more onerous
than those made by the Majority  Stockholder in the documents  pertaining to the
Tag Along Transaction (the only representation,  warranty, covenant or agreement
that the New Minority  Stockholder  or any NMS  Transferee  shall be required to
make in such  situation  are the  representations  that (i) it is the  legal and
beneficial  owner of the Securities being sold by it and that it has not pledged
or previously assigned or otherwise  transferred said Securities or any interest
therein).  In any  transaction  subject to Section 3 hereof  that  involves  the
purchase  and  sale of less  than  all of the  securities  owed by the  Majority
Stockholder,  then  the  Minority  Stockholders  (x)  shall  in any  Drag  Along
Transaction,  be required to sell a proportionate  amount of their Securities to
the  Third  Party  or  (y)  may,  in  any  Tag  Along  Transaction,   include  a
proportionate amount of their Securities to the Third Party; provided,  however,
with  respect to this clause (y) if,  after  giving  effect to the  proposed Tag
Along Transaction, the percentage of the Company's Common Stock then held by the
Majority  Stockholder  is less than 15% of the number of such shares held on the
Closing  Date,  after giving effect to the  transactions  occurring on such date
(with equitable  adjustments being made for any stock splits,  reverse splits or
like  transactions),  then each  Minority  Stockholder  may require the Majority
Stockholder to include all of such Minority Stockholder's Securities in the sale
to the Third  Party at the same price per share as the Third Party is paying for
the other Securities of such Minority Stockholder.

     (b)(i) The  Majority  Stockholder  shall  cause the Third Party Offer to be
reduced to writing and shall provide a written notice (the "Transfer Notice") of
such  Third  Party  Offer to the  Company  and the  Minority  Stockholders.  The
Transfer Notice shall contain  written notice of the exercise,  if such election
is made, of the Majority  Stockholder's  rights  pursuant to Section 3(a)(i) and
shall set  forth the  consideration  per share of  Securities  to be paid to the
Majority  Stockholder by the Third Party or Third Parties,  and all of the other
terms and conditions of the Third Party Offer. If the Majority Stockholder fails
to state in the Transfer Notice that it is electing to exercise its rights under
Section  3(a)(i) above then,  within ten (10) days following the receipt of such
Transfer  Notice,  the Minority  Stockholder  may furnish  written notice to the
Majority  Stockholder of their  intention to exercise their rights under Section
3(a)(ii) hereof.

                                      121
<PAGE>

     (ii) Following  reasonable prior notice to the Minority  Stockholder of the
proposed  closing of the Third Party  Offer,  the  Minority  Stockholders  shall
deliver  at  such  closing  (in  exchange  for  the  purchase  price   therefor)
certificates  representing  all of the Securities  owned by them, duly endorsed,
free and clear of all  liens  other  than  liens  that the Third  Party or Third
Parties have agreed to assume,  together with all requisite  stock  transfer tax
stamps attached.  If the closing referred to in clause (i) hereof shall not have
occurred within 90 days after the Majority Stockholder gives the Transfer Notice
(other  than  by  reason  of  the  default  of a  Minority  Stockholder  of  its
obligations  hereunder),  the  Third  Party  Offer  shall at the  option  of the
Minority  Stockholders be deemed terminated and the provisions of this Section 3
shall again apply with respect to any renewed or  subsequent  Third Party Offer;
provided  that if the delay is caused  because  of a default by one or more (but
less  than  all) of the  Minority  Stockholders,  no  Minority  Stockholder  not
defaulting  shall be required  to sell its shares in the Drag Along  Transaction
(without  its  agreement at the time) if the closing is delayed for more than 30
days after such 90-day period.  If the Majority  Stockholder is unable to compel
the Third  Party or Third  Parties to include  the  Securities  of the  Minority
Stockholders  in any Tag Along  Transaction  after the  exercise of rights under
Section 3(a)(ii)  hereof,  then the Majority  Stockholder  shall not accept such
Third Party Offer.

     (iii) If any Tag Along Transaction or Drag Along Transaction  requires that
an  indemnification  be made or given by the Minority  Stockholders to the Third
Party  and such  indemnification  is  required  to be given by the terms of this
Agreement,  then the liability of a Minority  Stockholder for any such indemnity
shall be limited to the dollar  amount of  proceeds  received  by such  Minority
Stockholder in such transaction,  except that such indemnification  shall not be
limited  with  respect  to matters  that  pertain  to the  Minority  Stockholder
directly or its title to the  Securities  sold. The provisions of this Section 3
shall not apply with  respect to any  Securities  sold or offered  for sale by a
Minority Stockholder pursuant to Rule 144 promulgated under the Securities Act.

     (iv) No Minority  Stockholder shall be required to sell any Securities in a
Drag Along Transaction for non-cash consideration;  provided, however, that if a
Minority  Stockholder  fails to  participate  in a Drag Along  Transaction,  the
rights  and  obligations  of such  Minority  Stockholder  thereafter  under this
Agreement  shall  be  limited  to those  afforded  Minority  Stockholders  under
Sections 7 and 8 to 16 hereof.

     4.  Exempt  Transfer.  Notwithstanding  anything in this  Agreement  to the
contrary,  each Minority  Stockholder  that is not a natural person may sell its
Securities  to any entity or person  affiliated  with,  controlled  by, or under
common control with such Minority  Stockholder  without the consent of any other
Investment  Stockholder or the Company and without being required to first offer
such Securities to any Investment Stockholder or the Company. No such sale shall
be made unless the person,  if any,  controlling  the  purchaser  agrees that no
further sale of such  securities  may be effected  thereafter by such  purchaser
(other than to a person or entity who is also affiliated with,  controlled by or
under common control with the purchaser)  without  treating such  transaction as
though  it  were a  Bona  Fide  Offer.  Any  such  transferee  of  the  Minority
Stockholders  are  referred to herein as "Related  Transferees"  If any Minority
Stockholder  transfers any of the Securities held by it to a Related  Transferee
(or if any Related Transferee subsequently transfers or re-transfers any of such
securities  to another  Related  Transferee of such  Stockholder),  such Related
Transferee  shall receive and hold the Securities so transferred  subject to the
provisions of this Agreement,  including,  without  limitation,  the obligations
hereunder  of  the  Minority   Stockholder  who  originally   transferred   such
securities,  as though such  securities were still owned by such holder and such
Related Transferee shall be deemed an Minority  Stockholder for purposes of this
Agreement.  No Related  Transferee  shall transfer any Securities  except to the
prior  Stockholder  from which such  securities  were  transferred or to another
Related  Transferee  of  such  prior  Stockholder,  or as part of a sale of such
Related Transferee's securities in accordance with this Agreement. It shall be a
condition precedent to any Transfer permitted by this Section 4 that the Related
Transferee  shall  execute  and  deliver  to  each  party  hereto  an  agreement
acknowledging  that all  Securities  transferred  or to be  transferred  to such
Related Transferee are and shall be subject to this Agreement and no Transfer by
any Minority  Stockholder (or by any of such holder's Related Transferees) under

                                      122
<PAGE>

Section  4(a)  shall  release  such   Stockholder  from  any  of  such  holder's
obligations  or  liabilities  hereunder  that occurred prior to the date of such
transfer.

     5. Restrictive Legend. Each certificate  evidencing shares of capital stock
of the  Company  shall be  stamped  or  otherwise  imprinted  with a  legend  in
substantially the following form:

          "THE SECURITIES  REPRESENTED BY THIS CERTIFICATE ARE SUBJECT
          TO, AND CAN ONLY BE  TRANSFERRED  PURSUANT TO THE TERMS OF A
          STOCKHOLDERS   AGREEMENT   AMONG  CERTAIN   HOLDERS  OF  ITS
          SECURITIES.  A COPY OF  SUCH  AGREEMENT  WILL  BE  FURNISHED
          WITHOUT  CHARGE BY  TECHNOLOGY  SERVICE  GROUP,  INC. TO THE
          HOLDER HEREOF UPON WRITTEN REQUEST."

     6. Term. This Agreement shall terminate as follows:

     (a) Upon the  unanimous  agreement  of all  parties  hereto  who then  hold
Securities  of the  Company.  

     (b) Upon the happening of any of the following events:

          (i)  At  such  time  as  the  total   number  owned  by  all  Minority
     Stockholders  of  shares of Common  Stock  constitutes  less than 5% of the
     total  number of shares of  outstanding  Common  Stock (in which event this
     Agreement  will  continue to be binding  upon the Company and the  Majority
     Stockholder until such time as termination hereof otherwise occurs);

          (ii) A trustee or  receiver  is  appointed  for the Company or for the
     major part of its property and is not discharged  within 30 days after such
     appointment;

          (iii)   Bankruptcy,   reorganization,    arrangement   or   insolvency
     proceedings,  or other  proceedings  for  relief  under any  bankruptcy  or
     similar law or laws for the relief of debtors,  are instituted  against the
     Company,  are consented to or are not  dismissed  within 60 days after such
     institution;

          (iv) The Company  shall be merged with and into  another  company that
     shall be the  surviving  entity of such merger and whose  shares of capital
     stock  shall be listed on a national  securities  exchange or quoted on the
     National Association of Securities Dealers, Inc. Automated Quotation System
     (the "NASDAQ System"); or

          (v) At such time as the Majority  Stockholder owns less than 5% of the
     outstanding  Common  Stock of the Company  (in which  event this  Agreement
     shall continue to be binding upon the Company and the Minority Stockholders
     until such time as termination hereof otherwise occurs).

     (c) Upon the purchase of all the Securities by the Company.

     (d) In any  event,  not  later  than  ten (10)  years  from the date of the
execution and delivery hereof.

     (e) As to any shares  sold by a Minority  Stockholder  pursuant to Rule 144
promulgated under the Securities Act, with respect to such shares only.

                                      123
<PAGE>

     7.  Registration  Rights.  A.  Piggyback  Registration.  If at any time the
Company  proposes to file a registration  statement  under the Securities Act of
1933,  as amended  (the  "Securities  Act"),  with respect to an offering by the
Company or the Majority  Stockholder  pursuant to 7B(ii)  hereof of any class of
equity  securities  (other than a registration  statement (a) on Form S-8 or any
successor form to such Form or (b) filed in connection with an exchange offer or
an offering  of its Common  Stock made solely to its  existing  stockholders  in
connection  with a rights  offering  or solely  to  employees  of the  Company),
whether or not for its own account,  then the Company shall give written  notice
of such  proposed  filing to each of the  Investment  Stockholders  or  Minority
Stockholders  (in the case of a demand  pursuant to  7(B)(ii))  at least 30 days
before the anticipated filing date of such registration  statement.  Such notice
shall offer each Investment  Stockholder or Minority Stockholder (in the case of
a demand  pursuant to 7(B)(ii)) the opportunity to register for sale such amount
of Common  Stock as each such  holder may  request  ("Piggyback  Registration").
Subject to Section 7C hereof, the Company or Majority  Stockholder,  as the case
may be,  shall  include  in each  such  Piggyback  Registration  all  Securities
requested  by  Investment  Stockholders  to be so included  in the  registration
statement for such offering.

     B. Demand  Registration.  (i) Each Minority Stockholder may request, at any
time on or after one year from the Closing  Date,  on one occasion only for each
Minority Stockholder, that the Company use its best efforts to prepare, file and
cause to be declared  effective by the Commission,  a Registration  Statement on
the proper  form,  relating to all or a portion of the Common  Stock owed by the
Minority  Stockholders.  Such  Registration  Statement  shall  reflect a plan of
distribution  proposed  by  the  Minority  Stockholders,  but  shall  not  be an
underwritten  offering.  The  Company  agrees  to  keep  any  such  Registration
Statement  effective  until  the  earlier  to occur of (a) six  months  from the
original effective date thereof; or (b) the date 45 days after the date that the
Minority  Stockholders,  in the aggregate,  own less than 5% of the  outstanding
Common  Stock of the Company.  Without the consent of all Minority  Stockholders
with Securities being registered  thereunder,  neither the Company, the Majority
Stockholder nor any other person or entity may include any securities  issued by
the Company in any such demand registration statement.  Any Minority Shareholder
making such a request  pursuant to this Section shall give prompt written notice
thereof to the other Investment  Stockholders.  No demand  registration shall be
considered  a demand  registration  for purposes of this Clause B(i) or Clause D
below if such registration  statement has not been declared effective (unless it
is the fault of the Minority  Stockholder who requested such  registration  that
such registration statement has not been declared effective).

     (ii) The Majority  Stockholder  may  request,  at any time and from time to
time, on or after one year from the Closing Date,  that the Company use its best
efforts to prepare, file and cause to be declared effective by the Commission, a
Registration  Statement on the proper form,  relating to all or a portion of the
Common Stock owed by the Majority Stockholder. Such Registration Statement shall
reflect  a plan  of  distribution  proposed  by  the  Majority  Stockholder.  If
requested,  the Company shall engage an underwriter,  reasonably satisfactory to
the Majority  Stockholder,  to effect a  distribution  of shares of Common Stock
owned by the Majority Stockholder. The proceeds of any such sale to the Majority
Stockholder shall be net of underwriting discounts and commissions.  The Company
agrees to keep any such  Registration  Statement  effective until the earlier to
occur of (a) six months from the  original  effective  date  thereof or (b) such
time as the Majority  Stockholder  owns less than 5% of the  outstanding  Common
Stock of the Company or otherwise requests that such registration be terminated.

     C.  Priority  on  Piggyback   Registrations.   Any  Investment  Stockholder
participating  in any offering by the Company to which  Section 7A applies shall
furnish  such  information  to the Company as is required by law to be furnished
relating to the  Investment  Stockholder  and his plan of  distribution  for the
Common Stock being sold by him. If any such  offering  pursuant to Section 7A is
not an  underwriting,  then  Investment  Stockholders  may include all or any of
their shares of Common  Stock as they  determine.  If the  offering  pursuant to
Section 7A involves an  underwriting  of Common Stock by the  Company,  then the

                                      124
<PAGE>

Company shall cause the managing underwriter of a proposed underwritten offering
to permit  holders of Securities,  requested to be included in the  registration
for such  offering  to include all such  Securities,  as the case may be, on the
same terms and  conditions  as any  similar  securities,  if any, of the Company
included therein.  Notwithstanding the foregoing, if the managing underwriter or
underwriters  of such  offering  deliver(s) a written  opinion to the holders of
Securities that the total amount of securities  which such holders,  the Company
and  any  other  persons  or  entities  having  rights  to  participate  in such
registration,  intend to include in such offering is such as to  materially  and
adversely affect the success of such offering,  then the amount of securities to
be offered (i) for the account of Investment Stockholders of Securities,  as the
case may be, on the one hand (allocated pro rata among such holders on the basis
of the dollar amount of Securities, as the case may be, requested to be included
therein by each such holder), and (ii) for the account of all such other persons
or entities  (excluding  the Company),  on the other hand,  shall be reduced (to
zero if necessary) or limited pro rata in proportion to their respective  dollar
amounts of  Securities  requested to be  registered  to the extent  necessary to
reduce the total  amount of  Securities  to be included in such  offering to the
amount  recommended  by such managing  underwriter.  If an offering  pursuant to
Section  7A  involves  an  underwriting  made  at the  request  of the  Majority
Stockholder  pursuant to Section 7B(ii), then the Investment  Stockholders agree
that, if the managing underwriter for such offering so requests, each Investment
Stockholder  will  reduce the number of shares  requested  to be included in the
offering pro rata on the basis of the total number of  Securities  then owned by
each such Investment  Stockholder,  whether or not such Securities are initially
proposed to be included in the offering,  to the extent  necessary to reduce the
total  amount of  Securities  to be  included  in such  offering  to the  amount
recommended by the managing underwriter.

     D. Limitation on Registration  Rights.  Notwithstanding any other provision
hereof,  the  Company  shall  not be  required  to effect  more than one  demand
registration   pursuant   to   Section   7B  hereof  in  any  365  day   period.
Notwithstanding any other provision hereof, if the Majority  Stockholder makes a
demand pursuant to Section 7B(ii) hereof while a Registration Statement is being
prepared or distributed  pursuant to Section  7(B)(i) hereof,  the  Registration
Statement  pursuant to Section  7(B)(i)  hereof  shall be suspended or withdrawn
until  such  time  as the  offering  pursuant  to  Section  7(B)(ii)  hereof  is
completed.  In such event, the Registration  Statement so suspended or withdrawn
shall not be counted as a demand under Section 7(B)(i).

     8.  Miscellaneous.  The Company agrees that any  Registration  Statement or
Prospectus  used to effect any  registration  hereunder shall be prepared by the
Company in  accordance  with  applicable  law. The expenses of any  registration
hereunder (including without limitation  underwriting fees, transfer taxes, blue
sky  fees and  stock  exchange  listing  fees)  shall  be borne by the  Company;
provided,  however,  that the fees and  expenses  of any  separate  counsel to a
holder of Securities shall be borne by such holder and underwriting or brokerage
discounts  and  commissions  shall be paid by such  holder.  The Company and the
Investment Stockholders agree that any agreement relating to the distribution of
Securities hereunder shall include reasonable and customary  indemnification and
contribution provisions, including those relating to any underwriter.

     9. Remedies.  The parties hereto agree and  acknowledge  that money damages
may not be an adequate remedy for breach of the provisions of this Agreement and
that any Investment  Stockholder shall be entitled,  in its sole discretion,  to
apply  to any  court of  competent  jurisdiction  for  specific  performance  or
injunctive  relief  in  order  to  enforce  or  prevent  any  violations  of the
provisions of this Agreement, in addition to its remedies at law.

                                      125
<PAGE>

     10. Notices.  Any notice provided for in this Agreement shall be in writing
and shall be either personally  delivered,  sent by telex or mailed by certified
mail, return receipt requested:

     To the Company at 

     20 Mansell Court East
     Suite 200 
     Roswell, Georgia 30076 
     Attention: President;

     To the Stockholders at the address for each set forth on the signature page
of this Agreement;

     or at such other  address or to the  attention  of such other person as the
recipient  party has  specified by prior  written  notice to the sending  party.
Notice shall be effective when so personally  delivered,  one business day after
being sent by telex or five days after being mailed.

     11. Modification, Amendment, Waiver. No modification amendment or waiver of
any provision of this Agreement shall be effective unless approved in writing by
each of the parties hereto.  The failure of any party at any time to enforce any
of the provisions of this Agreement  shall in no way be construed as a waiver of
such  provisions  and shall not  affect the  rights of the party  thereafter  to
enforce the provisions of this Agreement in accordance with its terms.

     12. Arbitration.  Any and all disputes arising out of, under, in connection
with, or relating to this Agreement  (including,  without limitation,  valuation
disputes) shall be finally settled by arbitration in the City of New York, or in
such other place as the parties hereto agree,  in accordance with the rules then
in effect of the  American  Arbitration  Association.  The board of  arbitrators
shall be composed of three arbitrators, each being qualified to make evaluations
of the kind under dispute. Each of the parties to such arbitration shall appoint
one  arbitrator  and the two  arbitrators  so appointed  shall appoint the third
arbitrator within thirty days after their appointment.  If either party fails to
appoint its arbitrator  within  fifteen days after written  request by the other
party,  either  party may  request the  President  of the  American  Arbitration
Association to make such  appointment  within fifteen days after such request to
the President.  The arbitration  award shall be final and binding on the parties
and may include costs,  including  attorneys' fees. Any arbitration award may be
enforced  in  any  court  having  jurisdiction  over  the  party  against  which
enforcement is sought.

     13.  Entire  Agreement.  This  document  embodies the entire  agreement and
understanding  between and among the parties  hereto with respect to the subject
matter hereof, and supersedes and preempts any prior understandings, agreements,
or  representations  by or among the  parties,  written  or oral,  that may have
related to the subject matter hereof.

     14.  Successors  and  Assigns.  This  Agreement  will bind and inure to the
benefit of and be  enforceable  by the  parties and their  respective  permitted
successors and assigns.

     15. Counterparts.  This Agreement may be executed in separate counterparts,
each of  which  will  be an  original  and  all of  which  taken  together  will
constitute one and the same Agreement.

                                      126
<PAGE>

     16.  APPLICABLE  LAW.  ALL  QUESTIONS  CONCERNING  THIS  AGREEMENT  WILL BE
GOVERNED  BY AND  INTERPRETED  IN  ACCORDANCE  WITH THE LAWS OF THE STATE OF NEW
YORK, WITHOUT REGARDS TO THE CONFLICT OF LAWS PRINCIPLES THEREOF.

     IN WITNESS WHEREOF,  the undersigned have executed this Agreement as of the
date first written above.  

                                          TECHNOLOGY SERVICE GROUP, INC.        

                                          By:
                                             -----------------------------------
                                          Name:
                                          Title:


                                          WEXFORD PARTNERS FUND, L.P.

                                          By:  Wexford Capital L.P.

                                               By:   Wexford Capital Corporation
                                          Address:   411 West Putnam Avenue,
                                                     Suite 125
                                                     Greenwich, CT 06830

                                          By:  
                                             -----------------------------------
                                          Name:
                                          Title:

                                      127
<PAGE>


                                          ACOR, S.A.

                                          By:
                                             -----------------------------------
                                          Name:
                                          Title:                                
                                          Address:  17, rue du Colisee
                                                    Paris, France 75008


                                          FIRLANE BUSINESS CORP.

                                          By:
                                             -----------------------------------
                                          Name:
                                          Title: 
                                          Address:  P.O. Box 202
                                                    1211 Geneva 12
                                                    Switzerland


                                          A.T.T. IV, N.V.

                                          By:   Applied Telecommunications
                                                Technologies, Inc., as
                                                Attorney-in-Fact

                                          By:
                                             -----------------------------------

                                                    Authorized Signatory
                                          Address:  20 William Street
                                                    Wellesley, MA 02181



                                      128







            Exhibit 11  Statement re computation of earnings per share




                                      129
<PAGE>

                 STATEMENT RE COMPUTATION OF EARNINGS PER SHARE

<TABLE>
<CAPTION>
                                                                        Five Months
                                                          Year Ended       Ended       Year Ended
                                                           March 31,     March 31,      March 29,
                                                             1995          1995 (1)       1996
                                                         -----------    -----------    -----------
                                                         (Pro Forma)(1)
<S>                                                      <C>            <C>            <C>        
Net income (loss)                                        $(1,599,000)   $(1,065,581)   $ 1,177,371
                                                         -----------    -----------    -----------
Weighted average shares of common stock and 
  common equivalent shares outstanding:
    Weighted average shares of common stock
      outstanding (2)                                      3,500,000      3,500,000      3,500,000
    Incremental shares assumed to be outstanding
      related to common stock options granted and
      outstanding , excluding options granted
      within twelve months of initial public offering                                      345,250
    Incremental shares assumed to be outstanding
      related to common stock options granted
      within twelve months of initial public offering         89,000         89,000         89,000
    Incremental shares assumed to be outstanding
      related to common stock warrants issued
      and outstanding                                                                       40,000
    Shares of common stock assumed to be
      purchased with proceeds upon exercise of
      outstanding options and warrants at the
      initial public offering price of $9.00 per share       (47,222)       (47,222)      (103,361)
                                                         -----------    -----------    -----------
                                                           3,541,778      3,541,778      3,870,889
                                                         -----------    -----------    -----------
Net income (loss) per share                              $     (0.45)   $     (0.30)   $      0.30
                                                         ===========    ===========    ===========

</TABLE>

(1)  Computations do not reflect exercise of outstanding options and warrants as
     the effect  thereof is  anti-dilutive  except  pursuant to  Securities  and
     Exchange  Commission  Accounting  Bulletin Topic 4D, stock options  granted
     during the twelve months prior to an the Company's  initial public offering
     at prices  below the  public  offering  price  have  been  included  in the
     calculation  of  weighted  average  shares of common  stock as if they were
     outstanding as of the beginning of the periods presented.

(2)  Represents  the number of shares of common  stock  issued  pursuant  to the
     terms of an  Investment  Agreement  between the Company,  Wexford  Partners
     Fund, L.P., Acor S.A., and Firlane Business Corp. dated October 31, 1994.




                                      130





            Exhibit 16                Letter re change in certifying accountants





                                      131
<PAGE>

June 24, 1996

Securities and Exchange Commission
450 Fifth Street, N.W.
Washington, DC 20549

Ladies and Gentlemen:

                         Technology Service Group, Inc.

     We have read Item 9  "Changes  in and  Disagreements  with  Accountants  on
Accounting and Financial Disclosures" of Technology Service Group, Inc.'s Annual
Report  on Form  10-K  for the  fiscal  year  ended  March  29,  1996 and are in
agreement with the statements contained therein.



Yours very truly,


PRICE WATERHOUSE LLP

                                      132


<TABLE> <S> <C>


<ARTICLE>                     5
       
<S>                             <C>
<PERIOD-TYPE>                   12-MOS
<FISCAL-YEAR-END>                              MAR-29-1996
<PERIOD-START>                                 APR-01-1995
<PERIOD-END>                                   MAR-29-1996
<CASH>                                              19,787
<SECURITIES>                                             0
<RECEIVABLES>                                    4,081,930
<ALLOWANCES>                                      (215,558)
<INVENTORY>                                      8,658,669
<CURRENT-ASSETS>                                12,741,489
<PP&E>                                           3,277,974
<DEPRECIATION>                                  (1,079,349)
<TOTAL-ASSETS>                                  19,633,764
<CURRENT-LIABILITIES>                            8,347,509
<BONDS>                                          3,414,586
                                    0
                                              0
<COMMON>                                            35,000
<OTHER-SE>                                       3,564,736
<TOTAL-LIABILITY-AND-EQUITY>                    19,633,764
<SALES>                                         33,201,686
<TOTAL-REVENUES>                                33,201,686
<CGS>                                           26,082,055
<TOTAL-COSTS>                                   26,082,055
<OTHER-EXPENSES>                                 1,197,183
<LOSS-PROVISION>                                    10,099
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