TECHNOLOGY SERVICE GROUP INC \DE\
10-Q, 1996-08-08
COMMUNICATIONS SERVICES, NEC
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                                    FORM 10-Q

                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

       QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
                              EXCHANGE ACT OF 1934

                  FOR THE QUARTERLY PERIOD ENDED JUNE 28, 1996

                         Commission file number 0-28352

                         TECHNOLOGY SERVICE GROUP, INC.
             (Exact name of Registrant as specified in its charter)

             Delaware                                       59-1637426
  (State or other jurisdiction of                        (I.R.S. Employer
   Incorporation or Organization)                      Identification Number)

  20 Mansell Court East - Suite 200                           30076
           Roswell, Georgia                                 (Zip Code)
(Address of  principal executive offices)

                                  (770)587-0208
                         (Registrant's Telephone Number,
                              including area code)

Indicate by check mark whether  Registrant (1) has filed all reports required to
be  filed  by  Section  13 or 15(d) of the  Securities  Act of 1934  during  the
preceding 12 months (or for such shorter period that the Registrant was required
to file such reports),  and (2) has been subject to such filing requirements for
the past 90 days.

                                   Yes X No __

At July 31, 1996, there were 4,690,000  shares of common stock,  $.01 par value,
outstanding.


                                                        Page 1 of  26
                                                        Exhibit Index at Page 24


<PAGE>


                                      INDEX

                                                                          Page
                                                                         Number

PART I.   FINANCIAL INFORMATION                                 

          Consolidated Balance Sheets at June 28, 1996
            (unaudited) and March 29, 1996                                  3

          Consolidated Statements of Operations for the
            first quarter ended June 28, 1996 (unaudited) and
            June 30, 1995 (unaudited)                                       4

          Consolidated Statements of Cash Flows for the
            first quarter ended June 28, 1996 (unaudited) and
            June 30, 1995 (unaudited)                                       5

          Consolidated Statement of Changes in Stockholders'
            Equity for the first quarter ended June 28, 1996
            (unaudited)                                                     6

          Notes to Consolidated Financial Statements                        7

          Management's Discussion and Analysis of
            Financial Condition and Results of Operations                   12

PART II. OTHER INFORMATION                                                  22


                                       2
<PAGE>
PART I - FINANCIAL INFORMATION

                         TECHNOLOGY SERVICE GROUP, INC.
                           CONSOLIDATED BALANCE SHEETS
<TABLE>
<CAPTION>

                                                                       June 28,             March 29,
                                                                         1996                 1996
                                                                    --------------       --------------
                                                                     (Unaudited)
<S>                                                                        <C>                  <C>   
ASSETS
Current assets:
    Cash                                                            $      160,719      $       19,787
    Accounts receivable, less allowance for doubtful
        accounts of $247,000 and $216,000                                6,630,548           3,866,372
    Inventories                                                          9,749,222           8,658,669
    Deferred tax asset                                                     261,603              50,544
    Prepaid expenses and other current assets                               70,600             146,117
                                                                    --------------      --------------
          Total current assets                                          16,872,692          12,741,489
Property and equipment, net                                              2,039,855           2,198,625
Deferred tax asset                                                         145,313           --
Other assets                                                             3,919,287           4,693,650
                                                                    --------------      --------------
                                                                    $   22,977,147      $   19,633,764
                                                                    ==============      ==============

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
    Bank overdraft                                                  $    1,762,631      $    1,002,403
    Borrowings under revolving credit agreement                            192,710           --
    Current maturities under long-term debt and
         capital lease obligations                                          66,444             118,444
    Accounts payable                                                     5,546,236           5,030,945
    Income taxes payable                                                   225,710             165,666
    Deferred revenue                                                        55,733             541,245
    Accrued liabilities                                                  1,192,150           1,472,379
    Accrued restructuring charges                                           16,427              16,427
                                                                    --------------      --------------
          Total current liabilities                                      9,058,041           8,347,509
Borrowings under revolving credit agreement                             --                   1,093,735
Long-term debt and capital lease obligations                               888,176           3,414,586
Notes payable to stockholders                                           --                   2,800,000
Deferred revenue                                                           375,000             375,000
Other liabilities                                                            3,198               3,198
                                                                    --------------      --------------
                                                                        10,324,415          16,034,028
                                                                    --------------      --------------
Commitments and contingencies                                           --                   --
Stockholders' equity:
    Preferred stock, $100 par value, 100,000 authorized,
        none issued or outstanding                                      --                   --
    Common stock, $.01 par value, 10,000,000 shares authorized,
        4,690,000 and 3,500,000 shares issued and outstanding               46,900              35,000
    Capital in excess of par value                                      11,922,944           3,465,000
    Retained earnings                                                      696,870             111,790
    Cumulative translation adjustment                                      (13,982)            (12,054)
                                                                    --------------      --------------
          Total stockholders' equity                                    12,652,732           3,599,736
                                                                    --------------      --------------
                                                                    $   22,977,147      $   19,633,764
                                                                    ==============      ==============
</TABLE>
                   The accompanying notes are an integral part
                   of these consolidated financial statements.


                                       3
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                      CONSOLIDATED STATEMENTS OF OPERATIONS
                                   (Unaudited)
<TABLE>
<CAPTION>

                                                              First Quarter Ended
                                                    -----------------------------------------
                                                        June 28,                June 30,
                                                          1996                    1995
                                                    -----------------       -----------------

<S>                                                    <C>                     <C>           
Net sales                                            $     12,078,496        $      6,354,145
                                                    -----------------       -----------------

Costs and expenses:
    Cost of goods sold                                      9,840,449               5,295,127
    General and administrative expenses                       644,985                 534,358
    Marketing and selling expenses                            361,478                 264,724
    Engineering, research and
        development expenses                                  409,095                 286,429
    Litigation settlement                                    (105,146)              --
    Interest expense                                          141,540                 206,585
    Other (income) expense                                    (16,187)                 (2,420)
                                                    -----------------       -----------------
                                                           11,276,214               6,584,803
                                                    -----------------       -----------------
Income (loss) before income tax
    expense                                                   802,282                (230,658)
Income tax provision                                         (217,202)              --
                                                    -----------------       -----------------

Net income (loss)                                    $        585,080        $       (230,658)
                                                    =================       =================

Income (loss) per common and
    common equivalent share                          $           0.13        $          (0.06)
                                                    =================       =================

Weighted average number of common and
    common equivalent shares outstanding                    4,501,732               3,805,625
                                                    =================       =================
</TABLE>

                   The accompanying notes are an integral part
                   of these consolidated financial statements.

                                       4
<PAGE>
                         TECHNOLOGY SERVICE GROUP, INC.
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                  (Unaudited)
<TABLE>
<CAPTION>

                                                                               First Quarter Ended

                                                                     -----------------------------------------
                                                                         June 28,                June 30,
                                                                           1996                    1995
                                                                     -----------------       -----------------
<S>                                                                   <C>                     <C>             
Cash flows from operating activities

    Net income (loss)                                                 $        585,080        $       (230,658)
    Adjustments to reconcile net income (loss) to net
      cash provided by (used for) operating activities

        Depreciation and amortization                                          287,973                 242,812
        Provisions for inventory losses and
          warranty expense                                                     172,942                  40,895
        Provision for uncollectible accounts receivable                         30,882                  15,873
        Provision for deferred tax benefits                                    (45,390)              --
        Changes in certain assets and liabilities 
         (Increase) in accounts receivable                                  (2,795,058)               (743,699)
         (Increase) in inventories                                          (1,203,069)                (40,214)
          Decrease in prepaid expenses and other
            current assets                                                      75,517                  11,326
         (Increase) in other assets                                                (12)                   (601)
          Increase in accounts payable                                         515,291                 376,436
          Increase in income taxes payable                                     113,549               --
         (Decrease) in deferred revenue                                       (485,512)              --
         (Decrease) in accrued liabilities                                    (340,655)               (156,361)
         (Decrease) in accrued restructuring charges                         --                        (72,000)
          Other                                                                   (633)                 (1,620)
                                                                     -----------------       -----------------
          Net cash used for operating activities                            (3,089,095)               (557,811)
                                                                     -----------------       -----------------
Cash flows from investing activities

    Capital expenditures                                                       (58,981)               (120,239)
                                                                     -----------------       -----------------
          Net cash used for investing activities                               (58,981)               (120,239)
                                                                     -----------------       -----------------
Cash flows from financing activities
    Net proceeds (payments) under revolving
      credit agreement                                                        (901,025)                411,840
    Proceeds from initial public offering, net of
      issuance expenses                                                      8,648,215               --
    Proceeds from exercise of common stock
      purchase warrants                                                        160,000               --
    Repayment of notes payable to stockholders                              (2,800,000)              --
    Principal payments on long-term debt and
      capital lease obligations                                             (2,578,410)               (229,102)
    Increase in bank overdraft                                                 760,228                 381,143
                                                                     -----------------       -----------------
          Net cash provided by financing activities                          3,289,008                 563,881
                                                                     -----------------       -----------------
Increase (decrease) in cash                                                    140,932                (114,169)
Cash, beginning of period                                                       19,787                 265,576
                                                                     -----------------       -----------------
Cash, end of period                                                   $        160,719        $        151,407
                                                                     =================       =================
</TABLE>

                   The accompanying notes are an integral part
                   of these consolidated financial statements.

                                       5
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                  STATEMENT OF CHANGES IN STOCKHOLDERS' EQUITY
                   FOR THE FIRST QUARTER ENDED JUNE 28, 1996
                                  (Unaudited)
<TABLE>
<CAPTION>
                                                                 Capital in                       Cummulative
                                               Common            Excess of         Retained       Translation
                                               Stock             Par Value         Earnings       Adjustment           Total
                                            --------------   ----------------   -------------  ----------------   --------------
<S>                                                <C>             <C>               <C>             <C>              <C>      
Balance at March 29, 1996                    $     35,000      $   3,465,000     $   111,790     $   (12,054)      $  3,599,736
Issuance of 1,150,000 shares in                                                                 
  initial public offering, net of                                              
  issuance expenses                                11,500          8,298,344     --               --                  8,309,844
Issuance of 40,000 shares upon                                                                  
  exercise of common stock                                                    
  purchase warrants                                   400            159,600     --               --                    160,000
Net income for the period                     --                --                   585,080      --                    585,080
Foreign currency translation                                                                    
  adjustment                                  --                --               --                   (1,928)            (1,928)
                                            --------------   ----------------   -------------   -------------     --------------
Balance at June 28, 1996                     $     46,900      $  11,922,944     $   696,870     $   (13,982)      $ 12,652,732
                                            ==============   ================   =============   =============     ==============
</TABLE>

                   The accompanying notes are an integral part
                   of these consolidated financial statements.



                                       6
<PAGE>
                         TECHNOLOGY SERVICE GROUP, INC.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1.   GENERAL

     The accompanying  unaudited consolidated balance sheet of the Company as of
June 28,  1996 and the  unaudited  consolidated  statements  of  operations,  of
changes in stockholders  equity,  and cash flows for the quarters ended June 28,
1996 and June 30, 1995 have been prepared in  accordance  with  instructions  to
Form 10-Q.  Accordingly,  the  financial  information  does not  include all the
information and footnotes required by generally accepted  accounting  principles
for  complete  financial   statements.   In  the  opinion  of  management,   all
adjustments,  consisting  only of normal  recurring  accruals  and  adjustments,
necessary for a fair  presentation  of the financial  position of the Company at
June 28, 1996 and its  operations and its cash flows for the quarters ended June
28, 1996 and June 30, 1995 have been made. For further information, refer to the
audited  financial  statements  and footnotes  included in the Company's  annual
report on Form 10-K for the fiscal year ended March 29, 1996.

     The results of operations for the first quarter ended June 28, 1996 are not
necessarily  indicative  of the results for the entire  fiscal year ending March
28, 1997.

2.   INVENTORIES

     Inventories at June 28, 1996 and March 29, 1996 consisted of the following:

                                          June 28,               March 29,
                                            1996                    1996
                                      ---------------        ----------------
     
     Raw materials                     $    6,598,416          $    6,056,702
     Work-in-process                        1,689,367               1,207,080
     Finished goods                         1,461,439               1,394,887
                                      ---------------        ----------------
                                       $    9,749,222          $    8,658,669
                                      ===============        ================

3.   BORROWINGS UNDER REVOLVING CREDIT AGREEMENT,  LONG-TERM DEBT, CAPITAL LEASE
     OBLIGATIONS AND NOTES PAYABLE TO STOCKHOLDERS

     At June 28,  1996,  the  Company  is able to borrow  up to a maximum  of $9
million under a revolving credit  agreement  pursuant to the terms of a Loan and
Security  Agreement (the "Loan Agreement")  between the Company and its bank. At
June 28, 1996 and March 29, 1996, the Company had  outstanding  debt of $192,710
and $1,093,735, respectively, under the revolving credit agreement. At March 29,
1996,  the  Company  also had  outstanding  debt of  $2,525,000  under  term and
installment   notes  issued  pursuant  to  the  terms  of  the  Loan  Agreement.
Indebtedness  outstanding  under the Loan Agreement is secured by  substantially
all  assets  of the  Company  including  accounts  receivable,  inventories  and
property  and  equipment.  At June 28,  1996,  the  borrowing  limit  under  the
revolving credit agreement was based upon specified  percentages  applied to the
value of  collateral,  consisting of accounts  receivable and  inventories,  and
varies  based upon  changes in the  collateral  value.  At March 29,  1996,  the
borrowing  limit under the revolving  credit  agreement was based upon specified
percentages  applied to the value of collateral  less  indebtedness  outstanding
under a $2.2  million  term note due  November  30,  1997.  Interest  is payable
monthly at a variable rate per annum equal to 1-1/2% above a base rate quoted by
Citibank (8.25% at June 28, 1996 and March 29, 1996).

 
                                      7
<PAGE>

     In May 1996,  the Company  completed an initial  public  offering of equity
securities  (see Note 4). A portion  of the  proceeds  from the  initial  public
offering  was used to repay  the  Company's  then  outstanding  indebtedness  of
$2,509,524 pursuant to the term and installment notes. In addition, a portion of
the proceeds was used to repay $3,808,589 of indebtedness  outstanding under the
revolving credit agreement.  Accordingly,  the Company classified  $1,093,735 of
indebtedness  outstanding  under the revolving credit facility and $2,509,524 of
indebtedness  outstanding  under term and installment notes at March 29, 1996 as
long-term obligations.

     Long-term debt and capital lease  obligations  payable at June 28, 1996 and
March 29, 1996 consisted of the following:

<TABLE>
<CAPTION>
                                                            June 28,          March 29,
                                                              1996              1996
                                                        ---------------     --------------
<S>                                                            <C>                <C>    
Loan and Security Agreement
    $2.2 million secured term note, principal
      balance due November 30, 1997                      $        -          $  2,200,000
    $650,000 secured term note, principal
      payable in sixty equal monthly installments
      of $7,738, with remaining principal balance
      due November 30, 1997                                       -               325,000
Unsecured non-interest bearing promissory
  note, payable in nineteen equal monthly
  installments of $10,873                                         -                32,620
Obligations under capital leases                               954,620            975,410
                                                        ---------------     --------------
                                                               954,620          3,533,030
Less - current maturities                                      (66,444)          (118,444)
                                                        ---------------     --------------
                                                         $     888,176       $  3,414,586
                                                        ===============     ==============
</TABLE>

     On October 31,  1994,  the Company  entered into an  Investment  Agreement.
Pursuant to the terms of the  Investment  Agreement,  the Company  borrowed $2.8
million from stockholders and issued subordinated  promissory notes due November
30, 1999 that bear interest at a rate of 10% per annum. In May 1996, the Company
repaid the  outstanding  indebtedness  pursuant to the  subordinated  promissory
notes from the proceeds of its initial public offering.

4.   STOCKHOLDERS' EQUITY

Initial Public Offering

     In May 1996, the Company  completed an initial public offering of 1,150,000
units (the "Units"),  each Unit  consisting of one share of common stock and one
redeemable warrant ("Redeemable Warrant") at a price of $9.00 per Unit for gross
proceeds of  $10,350,000.  In connection  with the offering,  the Company issued
warrants to the  Underwriters  to purchase  100,000  shares of Common Stock (the
"Underwriter  Warrants") for gross proceeds of $10. Net proceeds received by the
Company,  after  underwriting  discounts  and expenses of  $1,231,897  and other
expenses of $808,269,  amounted to $8,309,844. As of March 29, 1996, the Company
had  incurred,  and  deferred as other  assets,  offering  expenses of $338,372.
Accordingly,  net proceeds  during the quarter  ended June 28, 1996  amounted to
$8,648,215.


                                       8
<PAGE>

     Two Redeemable Warrants entitle the holder thereof to purchase one share of
common  stock at an exercise  price of $11.00 per share.  Unless the  Redeemable
Warrants  are  redeemed,  the  Redeemable  Warrants may be exercised at any time
beginning on May 10, 1996 and ending May 9, 1999,  at which time the  Redeemable
Warrants will expire.  Beginning on February 10, 1997, the  Redeemable  Warrants
are redeemable by the Company at its option, as a whole and not in part, at $.05
per  Redeemable  Warrant on 30 days' prior  written  notice,  provided  that the
average closing bid price of the common stock equals or exceeds $12.00 per share
for 20 consecutive trading days ending within five days prior to the date of the
notice of redemption. The Redeemable Warrants will be entitled to the benefit of
adjustments  in the  exercise  price and in the number of shares of common stock
deliverable  upon the exercise  thereof upon the  occurrence of certain  events,
including a stock dividend, stock split or similar reorganization.

     The Underwriter Warrants are initially exercisable at a price of $10.80 per
share of common stock. The Underwriter Warrants contain anti-dilution provisions
providing  for  adjustments  of the number of warrants and exercise  price under
certain  circumstances.  The  Underwriter  Warrants grant to the holders thereof
certain rights of registration  of the securities  issuable upon exercise of the
Underwriter  Warrants.  The  Underwriter  Warrants  may be exercised at any time
beginning on May 10, 1997 and ending May 9, 2001, at which time the  Underwriter
Warrants will expire.

Common Stock Purchase Warrants

     On May 23,  1995,  the  Company  issued a  warrant  to one of its  contract
manufacturers  to purchase  40,000 shares of common stock,  $.01 par value, at a
price of $4.00 per share in return for the  extension  of credit under the terms
of a manufacturing  agreement between the Company and the contract manufacturer.
On June 17, 1996, the warrant was exercised and the Company issued 40,000 shares
of common stock for aggregate proceeds of $160,000.

Income (Loss) Per Common and Common Equivalent Share

     Income (loss) per common and common equivalent share for the quarters ended
June 28, 1996 and June 30, 1995 is computed on the basis of the weighted average
number of common shares  outstanding and dilutive common stock equivalent shares
outstanding  during the period,  except  pursuant to the Securities and Exchange
Commission  Staff  Accounting  Bulletin  ("SECSAB")  Topic 4:D, shares of common
stock underlying  warrants issued and options granted during the 12 months prior
to the  Company's  May 10, 1996 initial  public  offering (see Note 4) at prices
below the  public  offering  price  have been  included  in the  calculation  of
weighted average shares of common and common equivalent shares outstanding as if
they were  outstanding  as of the  beginning  of the  periods  presented.  Fully
diluted income (loss) per common and common  equivalent  share is not materially
different from primary income (loss) per common and common share.


                                       9
<PAGE>


5.   INCOME TAXES

     There was no  provision  for income  taxes for the  quarter  ended June 30,
1995. The provision for income taxes charged to operations for the quarter ended
June 28, 1996 was as follows:

       Current tax expense:                          
         Federal                                                 $     272,870  
         State                                                          41,114
                                                                 --------------
                                                                       313,984
                                                                 --------------
       Deferred tax benefit:                                    
         Federal                                                      (161,839)
         State                                                         (22,609)
                                                                 --------------
                                                                      (184,448)
                                                                 --------------
                                                                       129,536
                                                                
       Tax benefits of operating loss carryforwards                    (71,995)
       Tax benefits applied to goodwill                                159,663
                                                                 --------------
                                                                 $     217,204
                                                                 ==============

     The  provision  for income  taxes  differs  from the amount of income taxes
determined by applying the applicable U.S.  statutory federal income tax rate to
income (loss) before income taxes as a result of the following differences:

                                                        First Quarter Ended
                                                 -------------------------------
                                                   June 28,           June 30,
                                                     1996               1995
                                                 -------------     -------------
     
     Statutory U.S. tax rates                $      272,776        $    (78,423)
     State taxes, net of federal benefit             26,276              -
     Non-deductible expenses                         14,932              25,721
     Losses for which no tax benfit was
       provided                                      -                   52,702
     Utilization of loss carryforwards              (71,995)
     Net deferred tax benefits                      (24,785)             -
                                             --------------        -------------
     Effective tax rates                     $      217,204        $     -
                                             ==============        =============

                                       10
<PAGE>


6.   SUPPLEMENTAL CASH FLOW INFORMATION

     Supplemental cash flow information for the quarters ended June 28, 1996 and
June 30, 1995 consists of the following:

                                                        First Quarter Ended
                                                --------------------------------
                                                   June 28,           June 30,
                                                     1996               1995
                                                --------------       -----------

Interest paid                                    $   284,035         $   287,945
Income taxes paid                                    149,044             -
Deferred offering expenses charged against                             
  proceeds of initial public offering                338,372             -
Realization of deferred tax assets applied to                          
  goodwill                                           159,663             -
Other current assets acquired by assumption                            
  of debt obligation                                 -                   131,594
Write-off of property and equipment against                            
  accounts payable                                   -                     1,600


     In addition,  during the quarter ended June 28, 1996,  the Company  applied
$151,318 of deferred tax benefits to goodwill with respect to acquired  deferred
tax assets as of March 29, 1996 as a result a reassessment of the  realizability
thereof.

7.   COMMITMENTS AND CONTINGENT LIABILITIES

     Pursuant to the terms of a settlement  agreement  and mutual  release dated
July 3, 1996, a suit filed  against the Company by a former  supplier to collect
approximately  $400,000 of unpaid  obligations  was  dismissed  with  prejudice.
Pursuant to the terms of the settlement agreement, the Company paid $180,000 and
agreed to pay an  additional  $112,500  in six  equal  monthly  installments  of
$18,750  commencing on August 15, 1996. As a result of the settlement  agreement
the Company  realized a gain of $105,146  representing  the  difference  between
unpaid obligations  recorded in the Company's accounts and aggregate  settlement
payments  set forth in the  settlement  agreement.  The gain is reflected in the
Company's results of operations for the quarter ended June 28, 1996.


                                       11
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
         MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
                             RESULTS OF OPERATIONS

Forward Looking Statements

     This report  contains  certain forward  looking  statements  concerning the
Company's  operations,   economic  performance  and  financial  condition.  Such
statements are subject to various risks and uncertainties.  Actual results could
differ  materially from those currently  anticipated due to a number of factors,
including those identified herein.

Results of Operations

For the Quarter Ended June 28, 1996 Compared to the Quarter Ended June 30, 1995

     Overview.  The Company generated income before taxes of $802,282 during the
quarter  ended June 28, 1996 as  compared  to a net loss of $230,658  during the
quarter  ended June 30,  1995.  Net income for the  quarter  ended June 28, 1996
amounted  to  $585,080,  or $.13 per share as  compared  to a loss of ($.06) per
share for the corresponding quarter last year.

     Sales.  Sales  increased  by  $5,724,351,  or 90%, to  $12,078,496  for the
quarter ended June 28, 1996 (first  quarter of fiscal 1997) from  $6,354,145 for
the quarter ended June 30, 1995 (first quarter of fiscal 1996).  The increase in
sales is primarily  attributable  to an increase in sales  volume,  particularly
sales that related to smart  payphone  products and  components.  Sales of smart
payphone products and components increased by approximately $5.1 million (257%),
and accounted for  approximately 69% of sales during the first quarter of fiscal
1997 as  compared  to 51% of sales  during  the first  quarter  of fiscal  1996.
Refurbishment  and  repair  services  and  related  product  sales for the first
quarter of fiscal 1997 increased by approximately  $798,000 (27%) as compared to
the same period  last year,  and  accounted  for 31% of sales as compared to 47%
last year.  Sales  during the first  quarter of fiscal  1997 do not  reflect any
export sales.  Export sales for the first  quarter of fiscal 1996  accounted for
approximately 2% of the Company's sales.

     A significant  portion of the  Company's  sales during the first quarter of
fiscal 1997 were attributable to shipments pursuant to a sales agreement between
the Company  and NYNEX Corp.  ("NYNEX")  executed in December  1995.  During the
first quarter of fiscal 1996, a significant  portion of the Company's sales were
attributable to shipments  pursuant to a sales agreement between the Company and
Southwestern  Bell Telephone  Company ("SWB")  executed in December 1994.  Sales
volume during the first quarter of fiscal 1995, however,  was adversely affected
by a recall of smart products  initiated by the Company as a result of potential
product  failures  that could  result  from  contamination  introduced  into the
manufacturing process by the Company's contract manufacturer. See "Liquidity and
Capital Resources - Operating Trends and Uncertainties,"  below for a discussion
of  the  Company's   dependence  on   significant   customers  and   contractual
relationships and for further information concerning the recall.

     Cost of Goods Sold. Cost of goods sold increased by $4,545,322,  or 86%, to
$9,840,449  during the first  quarter of fiscal 1997 as  compared to  $5,295,127
during the first  quarter of fiscal 1996.  The increase in cost of products sold
is primarily  attributable to the 90% increase in sales during the first quarter
of fiscal 1997 as compared to the first quarter of fiscal 1996. Although certain
sales price  reductions  and  variations in product mix had an adverse impact on
product  margins,  the increase in volume had a favorable  impact on  production
costs as a percentage of sales.  Overall,  cost of goods sold as a percentage of
sales declined to 81% during the first quarter of fiscal 1997 as compared to 83%
of sales during first quarter of fiscal 1996.


                                       12
<PAGE>

     General and Administrative  Expenses.  General and administrative  expenses
increased  by  $110,627,  or 21%,  to  $644,985  (5% of sales)  during the first
quarter of fiscal 1997 from  $534,358 (8% of sales)  during the first quarter of
fiscal 1996.  The increase in general and  administrative  expenses is primarily
related to the  increase  in the volume of  business,  amortization  of deferred
patent license fees with respect to a patent license acquired in September 1995,
legal fees associated with litigation  settled on July 3, 1996 (see  "Litigation
Settlement," below) and bonus compensation  accrued pursuant to the terms of the
employment agreement between the Company and its president.

     Marketing and Selling Expenses. Marketing and selling expenses increased by
$96,754,  or 37%, to $361,478 (3% of sales)  during the first  quarter of fiscal
1997 as compared to $264,724  (4% of sales)  during the first  quarter of fiscal
1996. The increase is primarily  attributable  to an increase in royalty expense
associated  with the increase in sales of smart payphone  products.  The royalty
agreement  covering the Company's  smart payphone  products  expired on June 30,
1996.

     Engineering,  Research and Development Expenses. Engineering,  research and
development  expenses  increased by $122,666,  or 43%, to $409,095 (3% of sales)
during the first  quarter of fiscal 1997 as  compared to $286,429  (5% of sales)
during  the first  quarter  of fiscal  1996  primarily  due to an  expansion  of
engineering resources and product development  activities.  The Company began to
expand its  engineering  resources  during the first  quarter of fiscal  1997 in
order to facilitate smart product development  activities and the implementation
of lower-cost manufacturing methodologies.

     Litigation Settlement.  Pursuant to the terms of a settlement agreement and
mutual  release dated July 3, 1996, a suit filed against the Company by a former
supplier to collect  approximately  $400,000 of unpaid obligations was dismissed
with prejudice. As a result of the settlement agreement,  the Company realized a
gain of $105,146 representing the difference between unpaid obligations recorded
in the  Company's  accounts and aggregate  settlement  payments set forth in the
settlement agreement.

     Interest  Expense.  Interest expense decreased to $141,540 during the first
quarter of fiscal  1997 as  compared  to  $206,585  during the first  quarter of
fiscal 1996 primarily due to the repayment of outstanding  bank and  stockholder
debt obligations  during May 1996 from proceeds of the Company's  initial public
offering.  See  "Liquidity  and Capital  Resources  - Cash Flows From  Financing
Activities," below.

     Income Taxes. During the first quarter of fiscal 1997, the Company recorded
an income tax  provision  of  $217,202  on  pre-tax  income of  $802,282,  which
resulted in net income of $585,080. Benefits of net operating loss carryforwards
used to offset current  taxable  income during the quarter  amounted to $71,995.
Benefits  of  acquired  deferred  tax  assets  aggregating  $159,663,  including
benefits of acquired net operating loss carryforwards, were applied to goodwill.
There was no tax  provision  during first  quarter of fiscal 1996 as a result of
the reported net loss of $230,658.


                                       13
<PAGE>

Liquidity and Capital Resources

Initial Public Offering

     During May 1996,  the  Company  completed  an initial  public  offering  of
1,150,000  Units,  each  Unit  consisting  of one  share of  Common  Stock and a
Redeemable  Warrant,  at a price  of  $9.00  per  Unit  for  gross  proceeds  of
$10,350,000.  Net proceeds received by the Company, after underwriting discounts
and  expenses  of  $1,231,887  and  other   expenses  of  $808,269,   aggregated
$8,309,844. As of March 29, 1996, the Company had incurred and deferred offering
expenses of $338,372.  Accordingly,  net  proceeds  from the  Company's  initial
public offering during the first quarter of fiscal 1997 aggregated $8,648,215.

     The  net  proceeds  of the  offering  were  initially  used to  repay  then
outstanding   indebtedness   consisting   of   subordinated   notes  payable  to
stockholders of $2.8 million and bank indebtedness  aggregating  $6,318,113 (see
"Cash Flows From Financing  Activities,"  below).  Indebtedness  pursuant to the
Loan  Agreement  between the  Company and its bank repaid with the net  proceeds
consisted  of  a  $2.2  million  term  note  due  November  30,  1997,  $309,524
outstanding  under a $650,000  term note due  November  30, 1997 and  borrowings
under a revolving credit agreement of $3,808,589.

The Loan Agreement

     The Loan Agreement  between the Company and its bank provides  financing to
the Company under a revolving credit agreement and term and installment notes of
up to $9  million.  Pursuant  to an  October  31,  1994  amendment  to the  Loan
Agreement, $2.2 million of debt outstanding under the revolving credit agreement
was converted  into a term note payable on November 30, 1997,  the interest rate
on amounts  borrowed  under the terms of the Loan  Agreement was reduced by 3/4%
and the term of the Loan  Agreement  was extended  from May 31, 1995 to November
30, 1997. At March 29, 1996, the Company had borrowed an aggregate of $1,093,735
under the revolving  credit  agreement and $2,525,000 under term and installment
notes,  including the $2.2 million term note due November 30, 1997. At March 29,
1996,  the  term  and  installment  notes  consisted  of a  term  note  with  an
outstanding  balance of $2.2 million and a term note with an outstanding balance
of $325,000. At June 28, 1996, the Company has borrowed an aggregate of $192,710
under the  revolving  credit  agreement  after  repayments  from proceeds of the
initial public offering. As of June 28, 1996, outstanding indebtedness under the
Loan Agreement  bears interest at a variable rate per annum equal to 11/2% above
a base rate quoted by Citibank, N.A. The interest rate was reduced from 2% above
a base rate quoted by Citibank, N.A. on March 1, 1996. The base rate at June 28,
1996 and March 29,  1996 was 81/4% per annum.  Amounts  borrowed  under the Loan
Agreement  are secured by  substantially  all assets of the  Company,  including
accounts receivable,  inventories and property and equipment. The Loan Agreement
expires on November 30, 1997,  and is  renewable  annually for one-year  periods
unless  terminated  by the bank upon an  occurrence of an event of default or by
the Company upon at least 90 days notice.

     The Loan  Agreement  contains  conditions  and  covenants  that  prevent or
restrict the Company from engaging in certain  transactions  without the consent
of the  bank,  including  merging  or  consolidating,  payment  of  subordinated
stockholder  debt  obligations,   declaration  or  payment  of  dividends,   and
disposition of assets, among others.  Additionally,  the Loan Agreement requires
the Company to comply with specific  financial  covenants,  including  covenants
with respect to cash flow, working capital and net worth. Noncompliance with any
of these  conditions and covenants or the occurrence of an event of default,  if
not  waived or  corrected,  could  accelerate  the  maturity  of the  borrowings
outstanding under the Loan Agreement. Although the Company is in compliance with
the covenants set forth in the Loan  Agreement as of June 28, 1996,  there is no
assurance  that the  Company  will be able to  remain  in  compliance  with such
covenants in the future.

     The Company used the net proceeds of its initial  public  offering to repay
outstanding  indebtedness  under  the Loan  Agreement  in order  to  reduce  its
interest expense.  The Company intends to use the financing  available under the
Loan Agreement to finance its on-going  working  capital  needs.  If an event of
default under the existing working capital facility were to occur,  however, the


                                       14
<PAGE>

Company's ability in this regard could be curtailed.  In such event, the Company
would seek alternative financing sources.

Cash Flows From Financing Activities

     Cash  provided by financing  activities  during the first quarter of fiscal
1997  aggregated  $3,289,008,  including  the net  proceeds  from the  Company's
initial public offering of $8,648,215,  as compared to $563,881 during the first
quarter of fiscal 1996.

     Pursuant to an October 31, 1994 Investment Agreement,  the Company borrowed
$2.8 million from its stockholders, and issued subordinated promissory notes due
November  1,  1999  that  bear  interest  at a rate  of  10%  per  annum.  These
subordinated  promissory  notes were repaid in May 1996 from the proceeds of the
Company's initial public offering.

     Net payments of indebtedness under the Company's revolving credit agreement
during the first  quarter of fiscal 1997 amounted to $901,025 as compared to net
proceeds of $411,840 during the first quarter of fiscal 1996. During the quarter
ended  June  28,  1996,  the  Company  repaid  $3,808,589  of  revolving  credit
indebtedness from the proceeds of its initial pubic offering.  Exclusive of such
repayment,  the net proceeds  under the revolving  credit  agreement  during the
first quarter of fiscal 1997 aggregated  $2,907,564.  The amounts borrowed under
the  revolving  credit  agreement  during  the first  quarter  of  fiscal  1997,
exclusive of repayments from the initial public offering,  and the first quarter
of  fiscal  1996  were  used  to  fund  increases  in  accounts  receivable  and
inventories of $3,998,127 and $783,913, respectively.

     Principal  payments on other debt and capital lease obligations  during the
first quarter of fiscal 1997 aggregated  $2,578,410  including  repayment of the
$2.2  million  term note due  November  30, 1997 and the  repayment  of $309,524
outstanding under the $650,000 term note due November 30, 1997 from the proceeds
of the Company's initial public offering.  Principal  payments on other debt and
capital lease  obligations  during the first  quarter of fiscal 1996  aggregated
$229,192.

     The Company has also  established a cash  management  program with its bank
pursuant to which the Company funds drafts as they clear the bank.  Accordingly,
the  Company  maintains  bank  overdrafts  representing  outstanding  drafts and
utilizes the cash  management  account as a source of funding.  During the first
quarter of fiscal 1997, the Company's bank  overdrafts  increased by $760,228 as
compared to an increase of $381,143 during the first quarter of fiscal 1996.

     In June  1996,  the  Company  issued  40,000  shares  of  common  stock for
aggregate  proceeds of $160,000  upon the exercise of  outstanding  common stock
purchase  warrants issued in May 1995. See "Capital  Commitments and Liquidity,"
below.

Cash Flows From Operating Activities

     Cash used to fund operating  activities  during the first quarter of fiscal
1997 amounted to $3,089,095 as compared to $577,811  during the first quarter of
fiscal 1996. Cash provided by operations,  net of non-cash charges, increased to
$1,031,487 during the first quarter of fiscal 1997 from $68,922 during the first
quarter of fiscal 1996  primarily due to the improved  operating  results.  Cash
used to fund increases in accounts  receivable and inventories  during the first
quarter of fiscal 1997 amounted to $3,998,127 as compared to $783,913 during the
first  quarter of fiscal 1996.  The increase in accounts  receivable  during the
first quarters of fiscal 1997 and 1996 of $2,795,058 and $743,699, respectively,
was primarily  attributable to increases in the volume of business.  Inventories
increased by  $1,203,069  during the first quarter of fiscal 1997 as compared to
$40,214  during the first  quarter  of fiscal  1996.  The growth in  inventories
during  the first  quarter of fiscal  1997,  although  partially  related to the
volume  of  business,  is  primarily  attributable  to  an  excess  of  purchase
commitments  over  sales  requirements  as a result of a change in the  delivery
requirements  of one of the Company's  customers (see "Capital  Commitments  and
Liquidity,"  below).  Cash provided by increases in accounts payable amounted to
$515,291  and  $376,436  during  the first  quarters  of  fiscal  1997 and 1996,
respectively.  Such  increases  are  related  to the  volume of  business.  Cash


                                       15
<PAGE>

resources  during each of such  quarters  were  adequate  to meet the  Company's
non-disputed  obligations as they became due. During the first quarter of fiscal
1997,  the  Company  used  $485,512  of  cash to  reduce  its  deferred  revenue
obligations existing at March 29, 1996. During the first quarter of fiscal 1996,
no such  obligations  existed.  The Company used  $340,655 of cash to reduce its
accrued  liability  obligations  during  the first  quarter  of  fiscal  1997 as
compared to $228,361 (including accrued restructuring  charges) during the first
quarter of fiscal 1996.  During the first  quarter of fiscal  1997,  the Company
paid  executive  bonuses of  approximately  $71,000  accrued  at March 29,  1996
pursuant to the employment  agreement  between the Company and its president and
paid  accrued  interest of  $151,891 in  connection  with the  repayment  of the
subordinated  stockholder  notes.  During the first quarter of fiscal 1996,  the
Company paid accrued  restructuring charges of $72,000 primarily consisting of a
lease termination settlement with respect to a closed facility.

Cash Flows From Investing Activities

     Cash used to fund investing  activities  during the first quarter of fiscal
1997  amounted to $58,981 as compared  to $120,239  during the first  quarter of
fiscal 1996.  During the first quarter of fiscal 1996, the Company  expanded its
investment in automated  test  equipment  located at its contract  manufacturer.
During the first quarter of fiscal 1997,  the Company began a program to upgrade
its  in-house  testing  capability,  and  expects  an  increase  in its  capital
expenditures  over the next  several  quarters  (see  "Capital  Commitments  and
Liquidity," below).

Capital Commitments and Liquidity

     The  Company  has not  entered  into any  significant  commitments  for the
purchase of capital assets. However, the Company intends to purchase and install
information  systems and capital  equipment,  including  printed  circuit  board
assembly equipment and other manufacturing  equipment,  to advance its prototype
manufacturing  and  product  testing  capabilities  during the  eighteen  months
following the date of the Company's  initial public offering.  In addition,  the
Company intends to expand its manufacturing capabilities through the purchase of
capital  equipment in the future as required to meet the needs of its  business.
The Company expects to expend approximately $800,000 to fund anticipated capital
expenditures  during the eighteen  month  period  following  the initial  public
offering.  However,  there can be no assurance that capital expenditures will be
made as planned or that additional  capital  expenditures  will not be required.
The Company believes, based on its current plans and assumptions relating to its
operations,  that its sources of capital,  including capital available under its
revolving  credit line and cash flow from operations will be adequate to satisfy
its anticipated cash needs,  including anticipated capital expenditures,  for at
least the next year. However, in the event that the Company's plans or the basis
for its assumptions  change or prove to be inaccurate,  or cash flow and sources
of  capital  prove  to  be  insufficient  to  provide  for  the  Company's  cash
requirements (due to unanticipated expenses,  loss of sales revenues,  problems,
operating  difficulties  or  otherwise),  the Company  would be required to seek
additional  financing.  In  such  an  event,  there  can  be no  assurance  that
additional financing will be available to the Company on commercially reasonable
terms, or at all.

     Extension of credit to customers  and  inventory  purchases  represent  the
principal working capital requirements of the Company, and significant increases
in accounts  receivable  and inventory  balances could have an adverse effect on
the Company's liquidity. The Company's accounts receivable,  less allowances for
doubtful  accounts,  at June 28, 1996 and March 29, 1996  amounted to $6,630,548
and $3,866,372, respectively. Accounts receivable at June 28, 1996 and March 29,
1996  consists   primarily  of  amounts  due  from  the  RBOCs.   The  Company's
inventories, less allowances for potential losses due to obsolescence and excess
quantities  amounted to $9,749,222 and $8,658,669 at June 28, 1996 and March 29,
1996,  respectively.  The  level  of  inventory  maintained  by the  Company  is
dependent on a number of factors,  including delivery requirements of customers,
availability  and  lead-time  of  components  and the  ability of the Company to
estimate and plan the volume of its business.  The Company  markets a wide range
of  services  and  products  and  the   requirements   of  its  customers   vary
significantly  from period to period.  Accordingly,  inventory balances may vary
significantly.



                                       16
<PAGE>

     In  October  1994,  the  Company  entered  into  a  contract  manufacturing
agreement that provides for the production of certain smart payphone processors.
Pursuant to the terms of the manufacturing  agreement,  the Company committed to
purchase  $12.2 million of product over an  eighteen-month  period  beginning in
December 1994. In addition,  in November 1994, the Company entered into a dealer
agreement  that  commits the Company to purchase  approximately  $3.5 million of
electronic  lock devices over a two-year  period.  Purchases  under the terms of
these  agreements  fluctuate based on delivery  requirements  established by the
Company.  The Company initially scheduled purchases pursuant to these agreements
based on anticipated  quantities  required to meet its sales commitments.  As of
June 28, 1996,  the Company had  acquired  the  majority of  committed  purchase
volume pursuant to these purchase  agreements.  However,  the Company  presently
anticipates  that scheduled  purchases  through  December 1996 will exceed sales
requirements  as a result of  changes  in  delivery  requirements  of one of the
Company's  customers.  Although  the  Company is  encouraging  its  customer  to
accelerate  purchases and is seeking to reschedule  deliveries  pursuant to such
agreements, an increase in inventories related to such agreements is anticipated
during  the  first  three  quarters  of  fiscal  1997  and such  increase  could
approximate, in the aggregate, as much as $2.0 million.

     During  October  1994,  the Company,  its bank and a contract  manufacturer
entered into an escrow  agreement  as security for the payment of the  Company's
obligations to the contract manufacturer. In May 1995, the Company issued common
stock purchase warrants (which were exercised during the first quarter of fiscal
1997) that provided the contract  manufacturer with the right to purchase 40,000
shares of the Company's  common stock at a price of $4.00 per share for a period
of five  years in return  for  extension  of credit of $1.5  million  and 45-day
payment terms to the Company.  This agreement had a significant favorable impact
on the Company's liquidity. However, if the Company defaults with respect to the
payment  terms,  the Company  will be  required  to utilize  the escrow  account
previously  established,  which could have a significant  adverse  effect on the
Company's liquidity.

     In December 1994, the Company sold the rights to certain  product  software
for an  aggregate  purchase  price of  $500,000.  The Company  received  back an
exclusive  irrevocable  perpetual right to sublicense the software in connection
with  the sale of  related  products.  In  return,  the  Company  agreed  to pay
royalties on sales of licensed products to other customers. Such royalties would
be payable  commencing if, and only if, laws,  regulations  or judicial  actions
occur which would  permit the  purchaser of the software to receive such royalty
payments.  The Company is obligated to repay, three years from the date of sale,
a portion of the purchase  price up to a maximum  amount of  $375,000,  which is
reflected as deferred revenue in the Company's consolidated financial statements
at June 28,  1996 and March 29,  1996.  The actual  amount of any  repayment  is
dependent  upon the amount of aggregate  royalties  paid pursuant to the license
agreement during such three-year period. The amount of repayment will equal: (i)
$375,000 if aggregate royalties paid amount to less than $125,000; (ii) $250,000
if aggregate royalties paid are greater than $125,000 but less than $250,000; or
(iii)  $125,000 if aggregate  royalties  paid are greater than $250,000 but less
than $375,000.  If aggregate  royalties paid during the first three years of the
agreement exceed  $375,000,  the Company is not required to repay any portion of
the purchase price. As of June 28, 1996, the Company is not obligated to pay and
has not paid any royalties under the agreement.

Operating Trends and Uncertainties

Dependence on Customers and Contractual Relationships

     The Company markets its payphone products and services predominately to the
RBOCs.  In fiscal  years  1994,  1995 and 1996,  sales to RBOCs  accounting  for
greater  than  10%  of  the  Company's  sales   aggregated  73%,  72%  and  88%,
respectively,  of  the  Company's  sales  revenues.  The  Company's  significant
customers during the past three years have included  Ameritech  Services,  Inc.,
Bell Atlantic  Corp.  ("Bell  Atlantic"),  BellSouth  Telecommunications,  Inc.,
Southwestern  Bell Telephone Company ("SWB") and NYNEX Corp.  ("NYNEX").  During
the quarter ended June 28, 1996, Ameritech Services,  Inc. Bell Atlantic,  NYNEX
and SWB accounted for approximately $1.2 million, $1.4 million, $8.1 million and


                                       17
<PAGE>

$1.2 million,  respectively,  of the Company's  sales.  During the quarter ended
June 30, 1995,  Bell Atlantic,  NYNEX and SWB accounted for  approximately  $1.5
million, $622,000 and $3.1 million, respectively, of the Company's sales.

     The  Company  anticipates  that  it will  continue  to  derive  most of its
revenues from such customers,  and other regional telephone  companies,  for the
foreseeable  future. The loss of any one of such RBOC customers or a significant
reduction  in sales  volume or sales  prices to such RBOCs would have a material
adverse effect on the Company's business.  Recently, two mergers between Pacific
Telesis Inc. and SBC Communications,  Inc. (the parent of SWB), and between Bell
Atlantic and NYNEX were  announced.  The Company  cannot predict the impact that
such mergers or other future mergers will or may have on the Company's business.

     The Company competes for and enters into non-exclusive  supply contracts to
provide products,  components and services to the RBOCs. The Company has entered
into sales agreements to provide smart products to Ameritech Services,  Inc. and
U.S.  West.  The Company has entered into sales  agreements to provide  payphone
components to Ameritech Services, Inc., BellSouth Telecommunications, Inc., Bell
Atlantic,  NYNEX and SWB.  The  Company  has entered  into sales  agreements  to
provide repair,  refurbishment  and conversion  services to Ameritech  Services,
Inc., Bell Atlantic, NYNEX and SWB. These agreements have terms ranging from two
to three years,  are  renewable at the option of and subject to the  procurement
process of the  particular  RBOC,  contain  fixed sales prices for the Company's
products and services with limited  provisions  for cost increases and expire at
various  dates  from  July  1996 to  March  1999.  These  sales  agreements  are
frameworks  for  dealing  on open  account  and do not  specify  or  commit  the
Company's  customers to purchase a specific  volume of products or services.  If
orders  are made,  however,  the  Company  has  agreed  to fill  such  orders in
accordance  with the  customer's  contract  specifications.  The  agreements are
generally  subject to  termination  at the option of the  customer  upon 30 days
notice to the Company,  or if the Company defaults under any material  provision
of the agreement, including provisions with respect to performance. In addition,
as further  described  below,  the Company has entered into sales  agreements to
provide  smart  products to NYNEX and SWB.  The terms of these sales  agreements
(the "firm  commitment  sales  agreements"),  however,  require the customers to
purchase  specific  quantities of smart products and other  components  from the
Company at specified prices, subject to the cancellation provisions thereof.

     The Company's  prospects for continued  profitability are largely dependent
upon the RBOCs upgrading the technological  capabilities of their installed base
of payphones, and utilizing the Company's products and services for such upgrade
conversion  programs.  To date,  the Company  believes that one of the RBOCs has
completed a  technological  upgrade  program for its installed base of payphones
and that two of the RBOCs have commenced such a program. The two RBOCs that have
commenced upgrade programs,  and which are significant customers of the Company,
have entered into sales agreements with the Company as described below.

     In December  1994,  the Company  entered  into a sales  agreement  with SWB
pursuant to which the Company  agreed to supply and SWB agreed to purchase $21.3
million of smart processors and other  components,  including  electronic locks,
over a three-year  period at specified  prices.  The  agreement  also includes a
"most  favored  customer"  clause  pursuant  to which the  Company has agreed to
provide  price and other terms at least as  favorable  as those  extended by the
Company  to other  customers  for the  products  covered by the  agreement.  The
agreement contains certain covenants and conditions  relating to product quality
and delivery  requirements,  among others.  The agreement provides for penalties
and  damages in the event  that the  Company  is unable to comply  with  certain
performance  criteria.  Upon a  default  by the  Company  with  respect  to such
covenants  and  conditions,  SWB has the right to cancel the agreement or reduce
its  purchase  commitment,  provided  such  default is not cured within a 20-day
notice period. In addition, SWB may in any event terminate the agreement upon at
least 30 days  notice.  However,  upon  such a  termination,  SWB has  agreed to
purchase all finished  goods then held by the Company and to pay  contractor and
supplier  cancellation  and  restocking  charges,  if any, plus a nominal profit
percentage  above  the  cost of such  materials.  Because  SWB has the  right to
terminate  the  contract on 30 days notice as described  above,  there can be no
assurance  that  the  Company  will  ultimately  sell  $21.3  million  of  smart
processors and other components pursuant to such contract.  As of June 28, 1996,
the  Company  estimates  that the  customer  has  acquired  in  excess of 65% of


                                       18
<PAGE>

committed volume under such sales agreement.  However, as a result of changes in
SWB's  delivery  requirements,  the Company  does not  anticipate  shipping  the
remaining  volume pursuant to the terms of the agreement during the remainder of
the 1996 calendar year.

     In  December  1995,  the  Company  entered  into  an  amendment  to a sales
agreement  with NYNEX  pursuant to which the Company  agreed to supply and NYNEX
agreed  to  purchase  approximately  $12  million  of smart  products  and other
components  over a eight-month  period at specified  prices.  The agreement also
includes a "most  favored  customer"  clause  pursuant  to which the Company has
agreed to provide price and other terms at least as favorable as those  extended
by the Company to other customers for the products covered by the agreement. The
agreement contains certain covenants and conditions  relating to product quality
and  delivery  requirements,  among  others.  Upon a default by the Company with
respect  to such  covenants  and  conditions,  NYNEX has the right to cancel the
contract,  provided  such  default is not cured within a 14-day  notice  period.
Either party may terminate the agreement  upon default by the other party of any
material  provision of the agreement provided such default is not cured within a
10-day  notice  period.  In  addition,  NYNEX has the  right to cancel  prior to
shipment any and all orders  under the  agreement  and, in such event,  would be
liable to the Company only for the cost of goods not otherwise usable or salable
by the  Company.  Because  NYNEX has the  right to  terminate  orders  under the
contract as described  above,  there can be no  assurance  that the Company will
ultimately sell the $12 million of products under such contract.  However, as of
June 28, 1996,  the Company has satisfied  the majority of its sales  commitment
pursuant to the  contract  amendment,  and is  presently  competing  for another
contract award.

     The  termination of these or any of the Company's  sales  agreements  would
have  a  material  adverse  effect  on  the  Company's  business.  Further,  any
assessment of damages under the Company's  sales  contracts could have a further
material  adverse effect on the Company's  operating  results and liquidity.  In
April 1995, the Company  initiated a recall of products as a result of potential
products failures due to contamination introduced into the manufacturing process
by  the  Company's  contract  manufacturer.   Although  the  Company's  contract
manufacturer  was  responsible  for the repair or  replacement  of the  recalled
product,  the Company incurred  liquidated  damages under the terms of the sales
agreement with its customer in the amount of $200,000.  The damages were paid by
an $8.00 price  reduction over the next 25,000 units shipped after July 1, 1995.
This liability was recorded in the Company's  consolidated  financial statements
at March 31,  1995.  Also,  the Company  agreed to extend its  warranty on up to
5,000 units shipped under the terms of the sales agreement  through December 31,
1998.  However,  the Company does not anticipate that it will incur  significant
warranty costs as a result of the extended warranty.

     The  Company's  prospects  and the  ability of the  Company  to  maintain a
profitable level of operations are dependent upon its ability to secure contract
awards from the RBOCs.  In  addition,  the  Company's  prospects  for growth are
dependent upon market  acceptance and success of its smart products,  as well as
development of other smart products containing  additional advanced features. If
the  Company  is unable  to  attract  the  interest  of the RBOCs to deploy  the
Company's smart products,  the Company's sales revenues,  business and prospects
for growth  would be  adversely  affected.  Further,  the  Company's  ability to
maintain  and/or increase its sales is dependent upon its ability to compete for
and maintain satisfactory relationships with the RBOCs, particularly those RBOCs
presently  representing  significant  customers  of  the  Company.  Prior  to  a
restructuring  instituted in 1994, the Company  experienced  difficulties with a
first generation smart payphone product,  which  difficulties  subsequently were
remedied. Such difficulties,  however, resulted in the termination of a contract
for such product with one of the  Company's  then  significant  RBOC  customers.
There  can be no  assurances  that  similar  difficulties  will not occur in the
future.

Product Sales Prices

     The Company's agreements with its contract manufacturers  generally provide
that the Company will bear certain cost increases  incurred by the manufacturer.
Accordingly,  the Company's  manufacturing  costs may  fluctuate  based on costs
incurred  by its  contract  manufacturers  and such  fluctuations  could  have a
material and adverse impact on earnings.  The Company's  sales  agreements  with


                                       19
<PAGE>

customers  generally  have fixed product  prices with limited  price  escalation
provisions.  Consequently,  there is a risk that the  Company may not be able to
pass on price  increases  to its  customers.  In the event the  Company's  costs
increase or orders are lost due to price increases,  the Company's profitability
would be adversely affected. The Company encounters substantial competition with
respect to smart payphone contract awards by the RBOCs. Competition is beginning
to result in price reductions, which will result in reduced gross profit margins
absent  reductions in product costs.  In connection  with the Company's  present
efforts to secure  another  significant  smart  payphone award from an RBOC, the
Company  has lowered its prices in  response  to  competition  and sales  volume
expectations,  and has begun  efforts  to migrate  to  lower-cost  manufacturing
methods to effect  reductions  in product  costs.  In the event the  contract is
awarded to the  Company,  the  Company's  gross  profit  percentage  will likely
decline until the Company is able to effect planned reductions in product costs.
However, there is no assurance that the contract will be awarded to the Company.

Telecommunications Act of 1996

     On February 8, 1996, the President  signed into law the  Telecommunications
Act of 1996 (the  "Telecommunications  Act"), the most  comprehensive  reform of
communications  law since the enactment of the  Communications  Act of 1934. The
Telecommunications Act eliminates  long-standing legal barriers separating local
exchange carriers,  long distance carriers,  and cable television  companies and
preempts  conflicting  state laws in an effort to foster greater  competition in
all telecommunications market sectors, improve the quality of services and lower
prices.

     The  Telecommunications  Act expressly  supersedes the consent decree which
led to the AT&T Divestiture,  including the  line-of-business  restrictions that
prohibited   the  RBOCs  from   providing   inter-exchange   services  and  from
manufacturing  telecommunications  equipment.  The  RBOCs are now  permitted  to
provide  inter-exchange  service  outside  their local service areas and to seek
approval  from the FCC to provide  inter-exchange  service  within  their  local
service  areas based upon a showing that they have opened  their local  exchange
markets to competition.

     The Company believes that as a result of the reform legislation, the public
communications  industry  will undergo  fundamental  changes,  many of which may
affect the Company's business.  The legislation is likely to increase the number
of providers of  telecommunications  services,  including  perhaps  providers of
payphone  services.  This  increase  in the  number  of  providers  is likely to
stimulate demand for new payphone equipment. In such event, the Company believes
that existing  payphone  providers,  including the RBOCs,  could seek to enhance
their  technology base in order to compete more  effectively with each other and
with new  entrants.  In  addition,  as the local  exchange and  intrastate  long
distance markets are opened to competition,  inter-exchange  carriers seeking to
serve these markets may deploy greater numbers of payphones to capture local and
intrastate traffic.

     In addition, as a result of the  Telecommunications  Act of 1996, the RBOCs
will be permitted to manufacture and provide telecommunications equipment and to
manufacture customer premises equipment when certain competitive conditions have
been met.  It is  possible  that one or more  RBOCs will  decide to  manufacture
payphone products, which would increase the competition faced by the Company and
could decrease demand for the Company's products by such RBOCs. Notwithstanding,
the Company  believes  that  deregulation  generally  will  benefit the Company.
However,  there  can  be  no  assurance  that  the  Company  will  benefit  from
deregulation or that it will not be adversely affected by deregulation.

Sources of Supply and Dependence on Contract Manufacturers

     The Company generally assembles its smart payphone products from assemblies
produced by certain manufacturers under contractual arrangements.  To the extent
that such  manufacturers  encounter  difficulties in their production  processes
that delay  shipment to the Company or that affect the quality of items supplied
to the  Company,  the  Company's  ability to  perform  its sales  agreements  or
otherwise to meet supply schedules with its customers can be adversely affected.
In the event that contract  manufacturers  delay  shipments or supply  defective


                                       20
<PAGE>

materials to the Company, and such delays or defects are material, the Company's
customer  relations could  deteriorate and its sales and operating results could
be materially and adversely affected.

     The  majority  of the  Company's  products  in  terms of  revenues  contain
components or assemblies  that are purchased  from single  sources.  The Company
believes that there are alternative sources of supply for most of the components
and assemblies  currently purchased from single sources.  Some of the components
and assemblies used by the Company for which there are not immediately available
alternative  sources  of supply  are  provided  to the  Company  under  standard
purchase arrangements.  If a shortage or termination of the supply of any one or
more of such  components or  assemblies  were to occur,  however,  the Company's
business could be materially and adversely affected.  In such event, the Company
would  have to incur the costs  associated  with  redesigning  its  products  to
include  available   components  or  assemblies  or  otherwise  obtain  adequate
substitutes,  which costs could be  material.  Also,  any delays with respect to
redesigning  products  or  obtaining  substitute   components  would  materially
adversely affect the Company's business.

Litigation and Disputes

     In October 1994, a contract manufacturer that delivered allegedly defective
first generation smart products to the Company discontinued  operations prior to
the  scheduled   contract   termination   date.  In  April  1995,  the  contract
manufacturer formally terminated the Company's  manufacturing contract as of the
scheduled termination date. Pursuant to the terms of the manufacturing contract,
the Company was committed to acquire the manufacturer's  inventories  related to
the Company's products.  The Company is presently involved in a dispute with the
contract  manufacturer  with respect to such  inventories,  which approximate $l
million,  unpaid  obligations of the Company of approximately  $265,000,  unpaid
obligations of the contract  manufacturer of  approximately  $125,000 due to the
Company,  and other  matters  including an alleged  claim of lost profits by the
contract manufacturer of approximately $916,000 related to the Company's minimum
contract purchase commitment and alleged claims of lost business and expenses of
the Company due to the delivery of defective  products and the  termination of a
significant  smart product sales agreement.  The Company is attempting to settle
the dispute  with the  manufacturer  and claims that the  manufacturer  supplied
defective product and that it breached the agreement by discontinuing operations
prior to the scheduled termination date. However, there is no assurance that the
dispute can be settled in the  Company's  favor,  or at all.  Also,  there is no
assurance that the dispute will not escalate into litigation. Should the dispute
escalate into litigation, the Company intends to defend and pursue its positions
vigorously.  However,  there is no assurance  that the outcome of the dispute or
potential  litigation related thereto will not have a material adverse effect on
the Company's financial position or results of operations.

Net Operating Loss Carryforwards

     As of June 28, 1996, the Company had net operating loss  carryforwards  for
income tax  purposes  of  approximately  $15  million to offset  future  taxable
income.  Under Section 382 of the Internal Revenue Code of 1986, as amended, the
utilization  of net operating loss  carryforwards  is limited after an ownership
change,  as defined in such Section 382, to an annual  amount equal to the value
of the loss  corporation's  outstanding stock immediately before the date of the
ownership change multiplied by the federal  long-term  tax-exempt rate in effect
during  the  month the  ownership  change  occurred.  Such an  ownership  change
occurred on October 31,  1994 and could  occur in the future.  As a result,  the
Company will be subject to an annual  limitation on the use of its net operating
losses of  approximately  $210,000.  Such  limitation  would  have the effect of
increasing  the  Company's  tax  liability and reducing net income and available
cash  resources of the Company if the taxable  income during a year exceeded the
allowable  loss  carried  forward to that  year.  In  addition,  because of such
limitations,  the Company will be unable to use a significant portion of its net
operating loss carryforwards.


                                       21
<PAGE>

PART II - OTHER INFORMATION

Item 1 - Legal Proceedings

     On July 5,  1994,  Multitek  Circuitronics,  Inc.  filed suit  against  the
Company in United States  District  Court for the Northern  District of Illinois
Eastern  Division  to collect  unpaid  obligations  of  approximately  $400,000.
Pursuant to the terms of a settlement agreement and mutual release dated July 3,
1996  this  suit was  dismissed  with  prejudice.  Pursuant  to the terms of the
settlement agreement,  the Company paid $180,000 and agreed to pay an additional
$112,500 in six equal monthly  installments of $18,750  commencing on August 15,
1996.

Item 6 - Exhibits and Reports on Form 8-K

(a)  Exhibits

     The following exhibits are filed herewith as a part of Part I.

     Exhibit
       No.              Description of Exhibit

       11.    Statement re computation of per share earnings

       27.    Financial Data Schedule (EDGAR Filing only)

(b)  Reports of Form 8-K

     There  were no  reports  on Form 8-K filed for the  period  covered by this
     report.



                                       22
<PAGE>

                                   SIGNATURES

     Pursuant to the  requirements  of the Securities  Exchange Act of 1934, the
Registrant  has duly  caused  this  Report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                                 TECHNOLOGY SERVICE GROUP, INC.
                                                          (Registrant)


             Signature              Title                         Date
             ---------              -----                         ----

By: /s/ Vincent C. Bisceglia        President & Chief             August 6, 1996
    ---------------------------     Executive Officer, Director
        Vincent C. Bisceglia        

By: /s/ William H. Thompson         Vice President, Finance       August 6, 1996
    ---------------------------     Chief Financial Officer
        William H. Thompson         Secretary (principal financial
                                    officer)


                                       23
<PAGE>

                                  EXHIBIT INDEX

Exhibit No.                  Description of Exhibit                     At Page

11.           Statement re computation of per share earnings               25

27.           Financial Data Schedule (EDGAR filing only)                  26


                                       24


                                                                      EXHIBIT 11

                 STATEMENT RE COMPUTATION OF EARNINGS PER SHARE

<TABLE>
<CAPTION>
                                                                 Quarter            Quarter
                                                                  Ended              Ended
                                                                 June 28,           June 30,
                                                                 1996 (1)           1995 (1)
                                                              --------------    --------------
<S>                                                            <C>                 <C>             
Net income (loss)                                              $     585,080     $    (230,658)
                                                              --------------    --------------
Weighted average shares of common stock and common 
  equivalent shares outstanding:
    Weighted average shares of common stock
      outstanding during the period                                4,107,473         3,500,000
    Incremental shares assumed to be outstanding
      related to common stock options granted and
      outstanding , excluding options granted
      within twelve months of initial public offering                447,726           345,750
    Incremental shares assumed to be outstanding
      related to common stock options granted
      within twelve months of initial public offering                                    5,000
    Incremental shares assumed to be outstanding
      related to common stock warrants issued
      and outstanding                                                 34,725            40,000
    Shares of common stock assumed to be
      purchased with proceeds upon exercise of
      outstanding options and warrants                               (88,192)          (85,125)
                                                              --------------    --------------
                                                                   4,501,732         3,805,625
                                                              --------------    --------------
Net income (loss) per share                                    $        0.13     $       (0.06)
                                                              ==============    ==============
</TABLE>

(1)   Computations do not reflect  exercise of outstanding  options and warrants
      if the effect thereof is  anti-dilutive  except pursuant to Securities and
      Exchange  Commission  Accounting  Bulletin Topic 4D, stock options granted
      during the twelve months prior to the Company's initial public offering at
      prices  below  the  public  offering  price  have  been  included  in  the
      calculation  of weighted  average  shares of common  stock as if they were
      outstanding as of the beginning of the periods presented.



                                       25

<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
THIS  SCHEDULE  CONTAINS  SUMMARY  FINANCIAL   INFORMATION  EXTRACTED  FROM  THE
COMPANY'S  FINANCIAL  STATEMENTS FOR THE THREE MONTHS ENDED JUNE 28, 1996 AND IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                              MAR-28-1997
<PERIOD-END>                                   JUN-28-1996
<CASH>                                             160,719
<SECURITIES>                                             0
<RECEIVABLES>                                    6,877,197
<ALLOWANCES>                                     (246,649)
<INVENTORY>                                      9,749,222
<CURRENT-ASSETS>                                16,872,692
<PP&E>                                           3,332,783
<DEPRECIATION>                                 (1,292,928)
<TOTAL-ASSETS>                                  22,977,147
<CURRENT-LIABILITIES>                            9,058,041
<BONDS>                                            888,176
                                    0
                                              0
<COMMON>                                            46,900
<OTHER-SE>                                      12,605,832
<TOTAL-LIABILITY-AND-EQUITY>                    22,977,147
<SALES>                                         12,078,496
<TOTAL-REVENUES>                                12,078,496
<CGS>                                            9,840,449
<TOTAL-COSTS>                                    9,840,449
<OTHER-EXPENSES>                                   409,095
<LOSS-PROVISION>                                    30,882
<INTEREST-EXPENSE>                                 141,540
<INCOME-PRETAX>                                    802,282
<INCOME-TAX>                                       217,202
<INCOME-CONTINUING>                                585,080
<DISCONTINUED>                                           0
<EXTRAORDINARY>                                          0
<CHANGES>                                                0
<NET-INCOME>                                       585,080
<EPS-PRIMARY>                                          .13
<EPS-DILUTED>                                          .13
                                               

</TABLE>


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