TECHNOLOGY SERVICE GROUP INC \DE\
10-K, 1997-06-24
COMMUNICATIONS SERVICES, NEC
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                UNITED STATES SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-K

(Mark One)

[X]  ANNUAL REPORT  PURSUANT TO SECTION 13 OR 15(d) OF THE  SECURITIES  EXCHANGE
     ACT OF 1934

                    For the fiscal year ended March 28, 1997
                                       OR

[_]  TRANSITION  REPORT  PURSUANT  TO  SECTION  13 OR  15(d)  OF THE  SECURITIES
     EXCHANGE ACT OF 1934

     For the transition period from ________________ to ___________________

                         Commission file number 0-28352

                         TECHNOLOGY SERVICE GROUP, INC.
             (Exact name of registrant as specified in its charter)

               Delaware                                       59-1637426
    (State or other jurisdiction of                        (I.R.S. Employer
    incorporation or organization)                       Identification Number)

   20 Mansell Court East - Suite 200                             30076
            Roswell, Georgia                                   (Zip Code)
(Address of  principal executive offices)

                                 (770) 587-0208
                         (Registrant's telephone number,
                              including area code)

           SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:

                                      None

           SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:

                     Common Stock, Par Value, $.01 Per Share
                                (Title of Class)
                               Redeemable Warrants
                                (Title of Class)

Indicate by check mark whether (1) Registrant has filed all reports  required to
be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  Registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.     Yes _X_   No ___

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K is not contained  herein,  and will not be contained,  to the
best of Registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [ ]

The aggregate market value of the voting Common Stock held by  non-affiliates of
the  Registrant  at May 30,  1997,  based  on the  closing  price  on such  date
($5 3/4), was approximately $6,891,157.

At May 30, 1997, there were 4,701,760  shares of the  Registrant's  Common Stock
outstanding.

                       DOCUMENTS INCORPORATED BY REFERENCE

                                      None

<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.

                           ANNUAL REPORT ON FORM 10-K

                                TABLE OF CONTENTS

                                                                           Page
                                                                          Number

PART I
Item 1.   Business                                                            3
Item 2.   Properties                                                         18
Item 3.   Legal Proceedings and Disputes                                     19
Item 4.   Submission of Matters to a Vote of Security Holders                19

PART II
Item 5.   Market for Registrant's Common Stock and
            Related Stockholder Matters                                      20
Item 6.   Selected Financial Data                                            21
Item 7.   Management's Discussion and Analysis of Financial
            Condition and Results of Operations                              22
Item 8.   Financial Statements and Supplementary Data                        39
Item 9.   Changes in and Disagreements with Accountants on
            Accounting and Financial Disclosures                             39

PART III
Item 10.  Directors and Executive Officers of the Registrant                 68
Item 11.  Executive Compensation                                             71
Item 12.  Security Ownership of Certain Beneficial Owners
            and Management                                                   80
Item 13.  Certain Relationships and Related Transactions                     82

PART IV
Item 14.  Exhibits, Financial Statement Schedules, and Reports
            on Form 8-K                                                      83

                              --------------------


                                       2
<PAGE>

                                     PART I

Item 1.  BUSINESS

General

     The  Company   designs,   develops,   manufactures   and   markets   public
communication   products   including   wireline  and   wireless  pay   telephone
("payphone")  systems,   electronic  wireline  payphone  products  and  payphone
components.  The  Company's  payphone  systems  are  based  upon  microprocessor
technology  and perform a variety of functions,  including  calling card,  debit
("prepay")  card  and  credit  card  operations,  data  storage,  call  progress
detection,  call  rating and  maintenance,  diagnostic  and coin  administration
functions. The Company's payphone software management system, CoinNet(TM), is an
integral component of the Company's  microprocessor-based  payphone systems. The
Company also provides payphone and payphone component repair,  refurbishment and
upgrade conversion  services to the regulated  telephone  operating companies in
the United States,  which consist of the seven Regional Bell Operating Companies
("RBOCs") and other local exchange carriers. See "Products and Services," below.

     The  Company  operates  in one  business  segment as a  provider  of public
communication systems,  products and services to communications providers in the
United States and foreign markets.  The Company  presently  markets its products
and services  primarily to the seven RBOCs in the United  States and to cellular
service  providers  in certain  international  markets.  The Company has derived
substantially  all of its  revenues  from  sales to four  RBOCs.  See "Sales and
Markets," below. The Company is presently developing a new  microprocessor-based
wireline  payphone  processor  for  international  markets  and for the RBOC and
independent markets in the United States.

     Unless the context requires  otherwise,  Technology Service Group, Inc. and
its subsidiary, International Service Technologies, Inc., are referred to herein
collectively  as the "Company" or "TSG".  The term  "Predecessor"  refers to the
Company for all  periods  prior to October 31,  1994,  the date TSG  Acquisition
Corp., a wholly-owned subsidiary of Wexford Partners Fund, L.P., acquired all of
the  outstanding  capital  stock of the Company (see  "History --  Acquisition,"
below;  Item 7 -- "Management's  Discussion and Analysis of Financial  Condition
and  Results  of   Operations;"   and  Item  8  --  "Financial   Statements  and
Supplementary  Data"). The Company's  principal executive offices are located at
20 Mansell Court East,  Suite 200,  Roswell,  Georgia  30076,  and its telephone
number at that address is (770) 587-0208.

Forward Looking Statements

     This report  contains  certain forward  looking  statements  concerning the
Company's  operations,   economic  performance  and  financial  condition.  Such
statements are subject to various risks and uncertainties.  Actual results could
differ  materially from those currently  anticipated due to a number of factors,
including  those  identified  under  this  Item  1  --  "Business;"  Item  7  --
"Management's  Discussion  and  Analysis of Financial  Condition  and Results of
Operations;" and elsewhere herein.

Developments During Fiscal 1997

     Initial  Public  Offering.  In May 1996,  the Company  completed an initial
public  offering (the  "Offering") of 1,150,000  units (the "Units"),  each Unit
consisting of one share of common  stock,  $.01 par value per share (the "Common
Stock") and one redeemable  warrant  ("Redeemable  Warrant") at a price of $9.00
per Unit for gross proceeds of $10,350,000. In connection with the Offering, the
Company issued warrants to the  underwriter of the offering to purchase  100,000
shares of Common Stock (the  "Underwriter  Warrants") for gross proceeds of $10.
Net proceeds from the  offering,  after  underwriting  discounts and expenses of
$1,231,897  and other  expenses of  $824,953,  amounted to  $8,293,169.  The net
proceeds  of the  Offering  were used to repay the  Company's  then  outstanding
indebtedness  of  $2,509,524  under bank term and  installment  notes;  to repay
$3,808,589 of indebtedness  outstanding under a bank revolving credit agreement;
and to repay $2.8 million of 


                                       3
<PAGE>

outstanding  indebtedness  under 10% interest  bearing  subordinated  promissory
notes payable to stockholders.  See "History -- Acquisition,"  below;  Item 7 --
"Management's  Discussion  and  Analysis of Financial  Condition  and Results of
Operations;" and Item 8 -"Financial Statements and Supplementary Data."

     Stock  Purchase  Agreement.  The Company and Wexford  Partners  Fund,  L.P.
("Wexford"),  Acor S.A.  ("Acor") and Firlane  Business Corp.  ("Firlane"),  and
A.T.T.  IV, N.V.  ("ATTI") entered into a Stock Purchase and Option Agreement on
May 3,  1996  (the  "Stock  Purchase  Agreement").  Wexford,  Acor and  Firlane,
concurrently  with the Offering,  sold to ATTI an aggregate of 366,300 shares of
Common Stock at a price of $8.14 per share and options to purchase an additional
183,150  shares of Common  Stock at an  exercise  price of $11.00 per share (the
"Options")  at a price of $.10 per  Option.  Wexford  sold  285,714  shares  and
Options to  purchase  142,857  shares.  Acor sold  53,114  shares and Options to
purchase  26,557  shares.  Firlane  sold  27,472  shares and Options to purchase
13,736  shares.  The  consideration  received by  Wexford,  Acor and Firlane was
$2,339,998,  $435,004 and $224,995,  respectively. No consideration was received
by the Company.

     Fiscal 1997 Facilities Consolidation. During the year ended March 28, 1997,
the Company closed its Kentucky  facility and  consolidated  service  operations
into its  Virginia  manufacturing  facility.  Also,  during the year ended March
28,1997, the Company assigned the capital lease obligation related to the closed
facility to an  unaffiliated  third party,  and recorded the  retirement  of the
outstanding  capital lease  obligation and the disposition of the property.  See
Item 7 --  "Management's  Discussion  and  Analysis of Financial  Condition  and
Results of Operations"  and Item 8 -- "Financial  Statements  and  Supplementary
Data."

     In November 1996, the Company  executed a lease agreement with respect to a
39,200 square foot facility  located in Georgia that commenced on April 1, 1997.
The  Company  intends to close its  present  corporate  office  facility  and to
consolidate its product assembly  operations and corporate  activities into this
new facility.

     Sales  Agreements.  In November 1996, TSG entered into a new  non-exclusive
supply  agreement,  effective  July 1, 1996,  to provide  its  Gemini(TM)  smart
payphones and processors,  CoinNet payphone management system and other payphone
components to Telesector  Resources Group,  Inc.  ("NYNEX") for a period of five
years. See "Sales and Markets -- Domestic," below.

     In June 1997, the Company entered into an agreement with  Southwestern Bell
Telephone  Company  ("SWB")  that  supersedes  and  terminates  a December  1994
agreement between the parties.  Under the new agreement,  the Company agreed (i)
to reduce SWB's  remaining  purchase  commitment of  GemStar(TM)  processors and
electronic locks to approximately $3 million from approximately $8 million under
the former  agreement  and, (ii) among other things,  to upgrade SWB's  payphone
management  system. In return,  SWB made a $250,000 cash payment to the Company,
terminated  the  Company's  obligation  to pay  royalties  on sales  of  GemStar
processors to other  customers and terminated the Company's  obligation to repay
$375,000  received  from the sale of product  software  under the December  1994
agreement.  SWB also  agreed to make  additional  cash  payments  to the Company
aggregating  up to $750,000  between  July 2, 1997 and March 31, 1998 subject to
the  Company's  compliance  with  the  terms  and  conditions  contained  in the
agreement.  See "Sales and Markets -- Domestic,"  below; Item 7 -- "Management's
Discussion and Analysis of Financial  Condition and Results of Operations;"  and
Item 8 -- "Financial Statements and Supplementary Data."

History

     General.  The  Company was  incorporated  in the State of Delaware in 1975.
Between  1975 and 1986,  the Company was  engaged in the  high-speed  dot matrix
printer  business.  In 1986,  the  Company  acquired  International  Teleservice
Corporation,  Inc.,  a  company  engaged  in the  repair  and  refurbishment  of
telecommunication  products consisting of residential  telephones and payphones.
During 1987 and 1988, the Company discontinued its high-speed dot-matrix printer
business,  sold the assets of its residential telephone repair and refurbishment
business, and began to focus its business on the public communications industry.
The Company established International Service Technologies,  Inc. ("IST"), which
established a foreign division in 


                                       4
<PAGE>

Taiwan,  and  Technology  Service  Enterprises,  Inc.,  and  expanded its public
communications  business to include the  manufacture  and marketing of payphones
and  payphone  components  and the  provision of services to convert and upgrade
payphones  with  components  designed  and  manufactured  by the Company and its
subsidiaries.  In 1991, Technology Service Enterprises, Inc. acquired the assets
of the Public Communication  Systems Division of Executone  Information Systems,
Inc. ("PCS"), including its microprocessor-based technology. In fiscal 1993, the
Company   established   Wireless   Technologies,   Inc.  and  began  to  develop
microprocessor-based  wireless payphone products for international applications.
In April 1993, International  Teleservice Corporation,  Inc., Technology Service
Enterprises, Inc. and Wireless Technologies, Inc. were merged into the Company.

     Acquisition.  On October 31, 1994,  TSG  Acquisition  Corp., a wholly-owned
subsidiary  of Wexford,  acquired all of the  outstanding  capital  stock of the
Company.  The  consideration  paid  by TSG  Acquisition  Corp.  aggregated  $3.5
million.  In  connection  with this  transaction,  the Company  entered  into an
Investment  Agreement  with  Wexford,  Acor and Firlane.  The Company  issued an
aggregate of 3.5 million shares of Common Stock at a price of $1.00 per share to
Wexford.  Wexford, in turn, sold to Acor and Firlane 507,500 and 262,500 shares,
respectively,  of Common  Stock.  The  consideration  paid by Wexford,  Acor and
Firlane for their shares of Common Stock was $2,730,000,  $507,500 and $262,500,
respectively.  Also, the Company borrowed $2.8 million from Wexford and Acor and
issued subordinated  promissory notes due November 1, 1999 that bear interest at
a rate of 10% per annum (the "Affiliate Notes"). The Affiliate Notes were repaid
during  the year  ended  March  28,  1997 with a portion  of the  proceeds  from
Company's initial public offering.

     Fiscal 1994 Restructuring.  During the three years ended April 1, 1994, the
Company generated net losses due to poor operating  performance  caused in large
part by the termination of a sales agreement with respect to a first  generation
microprocessor-based  payphone  product  between the Company and one of its then
significant RBOC customers as a result of technical and delivery problems (which
were  subsequently  remedied)  and  the  non-renewal  of a  refurbishment  sales
agreement  with that RBOC.  In the fourth  quarter of fiscal  1994,  the Company
initiated a plan (the  "fiscal 1994  Restructuring")  to change  certain  senior
management,  restructure  its operations,  refocus its  development  activities,
increase sales and attain  profitable  operations.  Although the Company reduced
its  operating  costs and expenses,  the Company  continued to operate at a loss
during the seven months  ended  October 31, 1994 and five months ended March 31,
1995.  However,  during  fiscal  1996  and  fiscal  1997,  the  Company's  sales
performance improved and the Company returned to profitability.

The Public Payphone Industry

     Domestic Market.  Public  telecommunication  services,  including "coin" or
"pay"  telephone  service,  in the  United  States  are  provided  by  regulated
telephone operating companies,  including those owned by the RBOCs,  referred to
as  local  exchange  carriers  ("LECs"),   AT&T  and  other  long  distance  (or
"inter-exchange")  carriers  ("IXCs") and independent  payphone  providers.  The
operations of long distance and local exchange carriers are subject to extensive
regulation by the Federal Communications Commission ("FCC") and state regulatory
agencies (see "Government Regulation," below). Virtually all services offered by
LECs and IXCs,  including  payphone  services,  are provided in accordance  with
tariffs  filed  with  appropriate   regulatory  agencies,   including  the  FCC.
Independent  payphone  providers are subject to regulations of state  regulatory
agencies.

     The Company believes that the RBOCs control approximately 1.4 million of an
estimated 2 million  payphones in service in the United  States.  The  remaining
installed  base of  payphones  are owned and  operated by the large  independent
telephone  operating  companies (such as GTE), other local exchange carriers and
independent payphone providers.

     The majority of payphones deployed by the RBOCs are essentially  mechanical
devices that perform the functions of normal  residential  telephones,  with the
additional  ability to hold and collect or refund coins.  In these  conventional
payphone systems, all of the intelligence required to provide service is located
at central offices or other network locations of long distance or local exchange
carriers and is supplied to the  payphone  via a "coin line." In June 1984,  the
FCC approved the operation of  independently  owned  payphones,  which permitted
independent payphone providers to enter the industry. However, barriers to entry
into the industry by 


                                       5
<PAGE>

independent  payphone  providers  were  substantial.  The RBOCs had in place and
available  the  services of the  central  offices to provide  payphone  service,
including  call rating and  routing  information,  the "bong" tone that  signals
callers to input calling card numbers, and  collection/return  signaling for the
payphone to collect or return coins. These services were not required to be made
available to independent  payphone  providers and placed them at a disadvantage.
Regulatory  actions,  together with the development of technologically  advanced
microprocessor-based  payphones that perform the functions of the central office
within the telephone  (referred to in the industry as "smart  payphones"),  have
enabled  independent  payphone  operators  to enter  the  industry  and  compete
effectively    with    the    regulated    telephone    operating     companies.
Microprocessor-based technology provided independent payphone providers with the
capability to route and determine the proper  charges  ("rate") for calls and to
deploy payphones containing maintenance diagnostics and reporting features, coin
administration  and credit card features,  and station message detail  recording
and reporting features.  These features enable independent payphone providers to
either  route  calls to  Alternate  Operator  Services  ("AOS")  or to store and
retrieve call data and billing information,  thereby allowing the owner to share
in the  long-distance  revenues  generated  by the  phone,  reduce  the  cost of
maintenance and collection, and to monitor coin pilferage, among other things.

     On February 8, 1996, the President  signed into law the  Telecommunications
Act of 1996 (the  "Telecommunications  Act"), the most  comprehensive  reform of
communications  law since the enactment of the  Communications  Act of 1934. The
Telecommunications Act eliminates  long-standing legal barriers separating LECs,
long distance carriers,  and cable television companies and preempts conflicting
state laws in an effort to foster greater competition in all  telecommunications
market sectors, improve the quality of services and lower prices.

     The  Telecommunications  Act expressly  supersedes the consent decree which
led  to  the  break-up  of  AT&T,   the   formation   of  the  RBOCs,   and  the
line-of-business  restrictions  that  prohibited  the RBOCs from  providing long
distance services and from manufacturing telecommunications equipment. The RBOCs
are now permitted to provide long distance  service  outside their local service
areas and to seek approval from the FCC to provide  long-distance service within
their local service areas based upon a showing that they have opened their local
exchange  markets  to  competition.  After the FCC has given its  approval  to a
request to provide in-region long distance  service,  an RBOC may also engage in
the   manufacture  and  provision  of   telecommunications   equipment  and  the
manufacture  of customer  premises  equipment,  including pay  telephones.  Such
manufacturing  enterprises must be conducted through separate  affiliates for at
least three years after the date of enactment of the Telecommunications  Act. In
addition,  an RBOC  may not  discriminate  in  favor of  equipment  produced  or
supplied by an affiliate, but rather must make procurement decisions based on an
objective assessment of price, quality, delivery and other commercial factors.

     The Company believes that as a result of the reform legislation, the public
communications  industry  will undergo  fundamental  changes,  many of which may
affect the Company's business.  The legislation is likely to increase the number
of providers of  telecommunications  services,  including  perhaps  providers of
payphone  services.  This  increase  in the  number  of  providers  is likely to
stimulate demand for new payphone equipment. In that event, the Company believes
that existing  payphone  providers,  including the RBOCs,  could seek to enhance
their  technology base in order to compete more  effectively with each other and
with new  entrants.  In  addition,  as the local  exchange and  intrastate  long
distance markets are opened to competition,  inter-exchange  carriers seeking to
serve these markets may deploy greater numbers of payphones to capture local and
intrastate traffic.  There can be no assurance,  however, that these trends will
develop,  or that if they do develop,  they will have a beneficial impact on the
payphone  market  generally  or on the  Company's  business in  particular.  See
"Government Regulation," below.

     Over the past couple of years,  in response  to the  competitive  pressures
from  independent  payphone  providers  and in  anticipation  of  passage of the
Telecommunications  Act, several of the RBOCs and other local exchange  carriers
began to upgrade their payphone base with microprocessor-based  "smart" payphone
technology.  The Company believes that approximately 15% to 20% of the installed
based of payphones  


                                       6
<PAGE>

operated by the RBOCs have been upgraded with smart payphone systems,  including
those provided by the Company.  The Company's prospects for future and continued
profitability  are largely  dependent on such trend  continuing.  See "Sales and
Markets --Domestic," below.

     International  Market.  Internationally,  it is  estimated  that  there are
several million payphones in the installed base. Public  communication  services
in  foreign  countries  are  provided  by large  government  controlled  postal,
telephone  and  telegraph  companies  ("PTTs"),   former  PTTs  that  have  been
privatized  for the  purpose of  investing  in and  expanding  telecommunication
networks and services,  and cellular carriers. The Company believes that a trend
toward  privatization and liberalization of the international  telecommunication
industry is opening the international markets,  previously dominated by monopoly
and  government  infrastructure,  to increased  competition.  In addition,  many
countries are allowing private firms to construct  cellular networks and compete
with  national  telecommunication  authorities.  It is believed that some of the
large United States based telecommunications companies, including certain RBOCs,
have  invested  in   telecommunication   opportunities   abroad   including  the
acquisition  of  interests  in the  privatized  PTTs  and  consortiums  for  the
acquisition  of  licenses  and  construction  of  cellular  networks  to provide
cellular communication  services. On February 15, 1997, over 60 countries signed
a World Trade  Organization  pact aimed at opening the global  telecommunication
industry to  competition.  This agreement  provides for most of the countries to
end their telephone monopolies by the year 2000. However,  the agreement,  which
must be ratified by the individual countries,  will likely encounter substantial
opposition.  Accordingly,  there  is no  assurance  that the  agreement  will be
ratified   or   facilitate   free   market    conditions   within   the   global
telecommunications market.

     Presently,  the density of payphone installations in many foreign countries
on a per capita  basis is far less than that in the United  States.  The Company
believes  that many of these  countries  are seeking to expand and upgrade their
telecommunications  systems  and are funding  programs to provide  communication
services to the public.  The  expansion  programs  include the  construction  of
wireless networks,  and the Company believes that wireless payphone service will
become one of the primary  avenues of  providing  communication  services to the
public in certain  foreign  markets.  The  Company  believes  that  large  scale
payphone deployment  programs are underway in several foreign markets,  and that
the international public communications  industry will continue to evolve and be
a significant  growth  industry over the next several decades to the extent that
privatization  and the investment in and expansion of both wireline and wireless
networks progresses.

     Although  foreign  markets  are  believed  to  be  a  potential  source  of
significant  demand for the Company's  products,  there are  impediments  to the
Company's  ability to penetrate such markets,  including  resource  limitations,
regulations and the normal  difficulties  attendant on conducting  international
business.

Products and Services

     The Company  manufactures  and markets  "coin" and "coinless" pay telephone
("payphone")  systems and products that connect to and operate as integral parts
of domestic  and foreign  telecommunication  networks.  The Company also markets
payphone and payphone  component repair,  refurbishment  and conversion  upgrade
services to local exchange carriers in the United States. The Company's products
include payphones  equipped with non-smart  payphone  electronics (for coin line
installations) and payphones equipped with  microprocessor-based  smart payphone
processors  (for coin line and/or non-coin line  installations)  that connect to
wireline   telecommunication   networks  ("wireline  payphones")  and  payphones
equipped with a specially  designed  smart  cellular  processor  that connect to
cellular  telecommunication  networks  ("wireless  payphones").  Smart  payphone
processors (and non-smart  electronics) are the primary electronic assemblies or
"engines" of payphones.  The Company also supplies smart payphone  retrofit kits
and a wide-range of payphone components  (including,  among other things, dials,
handsets,  chrome doors, credit card readers and volume  amplification  modules)
required  to  manufacture  payphones  and  to  repair  and/or  upgrade  deployed
payphones with enhanced  technology.  The Company's  smart payphone  systems are
provided with CoinNet payphone  management  software.  This management system is
used by customers to remotely  manage  networks of the Company's  smart payphone
products  interactively.  A  significant  portion of the  Company's  revenues is
derived from the sale of smart 


                                       7
<PAGE>

payphone  processors  and  payphone  retrofit  kits to  certain  RBOCs  that are
upgrading  their  installed  base of  payphones  with  technologically  advanced
processors.

     The Company's  wireline payphone  products were developed  specifically for
the regulated  telephone operating companies in the United States. The design of
the  Company's  wireline  coin  payphones  is based  upon the  Western  Electric
configuration  developed for use in the Bell system versus the GTE configuration
developed for the independent  telephone  companies and also used by most of the
independent  payphone  providers.  The Company's coinless wireless  ("cellular")
payphone   products  were  developed  for  use  in  foreign  markets,   and  are
manufactured in several different configurations, including the Western Electric
configuration, depending on the application.

     The  majority  of foreign  countries  follow the network  standards  of the
Consultative Committee for International Telephone and Telegraph ("CCITT").  One
of the primary  technical  network  differences in the payphone industry between
the countries following the CCITT network standards and those following the U.S.
network standards relates to call rating.  The Company has not to date offered a
wireline product that operates with networks following the CCITT standards.  The
Company is presently  developing a new smart payphone processor that it believes
will be capable of  operating  with  networks  following  either  standard.  The
Company  believes that this technology will enable the Company to compete in the
independent market in the United States and in foreign countries that follow the
CCITT  standard.  The  Company's  new  smart  payphone  processor  is  currently
undergoing  limited  field  trial  testing  and  evaluation  in coin line and in
non-coin  line  installations  domestically.  The Company  believes that its new
smart  payphone  processor will be available to market during the next year. See
"Design and Product Development," below.

     The following table outlines products currently offered by the Company:

PRODUCT                       DESCRIPTION

GEMINI SYSTEM II(R)   The   Gemini   System   II(R)("Gemini")   product   is   a
                      sophisticated    microprocessor-based    smart    payphone
                      processor  which is  programmable  to  operate in either a
                      coin line mode or a non-coin line mode. The coin line mode
                      uses the rating and answer  supervision  services provided
                      by the central  office ("CO") and associated  network.  In
                      contrast,  rating  and  answer  supervision  services  are
                      performed  within the processor when programmed to operate
                      in the non-coin line mode. Programmable billing, reporting
                      and operating  cost  reduction  features  offered with the
                      Gemini  product   include:   (i)  station  message  detail
                      recording, which provides for the storage of all call data
                      within  the  phone;   (ii)   maintenance   reporting   and
                      diagnostics,   which  provides  for  remote  diagnosis  of
                      payphone and  component  operating  status via  telemetry;
                      (iii) coin administration,  which provides coin accounting
                      capability  and  reporting  of coin box status;  (iv) call
                      routing,  which  provides  for the routing of calls to the
                      programmed  carrier;  and  (v)  credit  card  billing  and
                      auditing,  which  provides the ability to bill credit card
                      calls and to identify  invalid cards or card numbers.  The
                      Gemini  product  is also  designed  to  interface  with an
                      electronic lock to control and to permit remote monitoring
                      of collection activities. Programmable revenue enhancement
                      features  offered  with the Gemini  product  include:  (i)
                      voice  messaging,  which  enables  the  user to  record  a
                      message to the called  party rather than allow the call to
                      go  uncompleted;  and  (ii)  usage  based  pricing,  which
                      administrates local call costing on the basis of time. The
                      features available with the Gemini product are designed to
                      enable  customers to enhance  revenues and to reduce costs
                      of operation and maintenance  through accurate  scheduling
                      of maintenance and collection activities. All programming,
                      retrieval,  reporting and telemetry features are performed
                      remotely using the Company's payphone software  management
                      system.


                                       8
<PAGE>

GEMSTAR(TM)           The  GemStar  product  is  a  microprocessor-based   smart
                      payphone  processor  designed  for coin line  applications
                      which require the rating and answer supervision  functions
                      performed by the CO network.  The GemStar  product  offers
                      the primary cost  reduction and reporting  features of the
                      Gemini  product,   including   maintenance  reporting  and
                      diagnostics  and coin  administration.  With added memory,
                      the GemStar  product also provides  station message detail
                      recording.   The  GemStar  product  is  also  designed  to
                      interface with an electronic lock to control and to permit
                      remote monitoring of collection activities.

INMATE(TM)            The  InMate  product  is  a   microprocessor-based   smart
                      payphone   processor   designed  for  prisons  where  cost
                      reduction  and  revenue  enhancement  features  as well as
                      other  specialized  features  are  required.   The  InMate
                      product   offers   station   message   detail   recording,
                      maintenance  reporting and  diagnostics,  voice messaging,
                      usage  based  pricing  and  call  routing.   In  addition,
                      specialized    features   include:   (i)   outgoing   call
                      restriction,   which  can  restrict   calls  to  specified
                      numbers;  (ii)  call  duration,   which  limits  the  time
                      duration  of  calls;  and  (iii)  personal  identification
                      numbers,   which  permit  valid  user  access  only.  Coin
                      administration  features are not provided in this coinless
                      environment.

GEMCELL(TM)           The  GemCell  product is a  microprocessor-based  cellular
                      payphone   processor   that   interfaces   to  a  cellular
                      transceiver for use in domestic and international wireless
                      networks.  The GemCell  product  was  designed to have the
                      primary features  available with the Gemini product except
                      coin  administration.  Instead,  the  GemCell  product was
                      designed to accept debit ("prepay") cards,  smart ("chip")
                      cards or credit cards as the form of payment.  The GemCell
                      product is not currently marketed in the U.S.

COINNET(TM)           The  CoinNet  product  is  a  remote   payphone   software
                      management system which operates on personal  computers in
                      a multi-tasking  environment.  This  proprietary  software
                      product provides the Company's  customers with the ability
                      to manage networks of installed  payphones  interactively.
                      Downloading  software changes,  retrieving station message
                      detail  recording data,  maintenance and diagnostics  data
                      and coin box data are a few of the  functions of this Unix
                      or MSDOS-based software system.

PAYPHONES             The  Company  offers  its  payphones  in a wide  range  of
                      electronic  and smart  configurations  depending  upon the
                      application  requirements of its customers.  The Company's
                      wireline  payphones  include  coin  (or  token)  payphones
                      and/or   coinless   payphones,   including   credit   card
                      applications.  The Company's wireless,  coinless payphones
                      include debit  ("prepay") and smart (chip") card payphones
                      which  are  offered  in  fixed  configurations  as well as
                      configurations  for  mobile  deployment,  such  as  taxis,
                      trains and buses.  The Company's  smart wireline  payphone
                      technology   derives  power  from  the   telephone   line,
                      eliminating  the  need for  external  power  sources.  The
                      Company's  wireless  payphones  are powered by  commercial
                      electric line power or by a solar powered platform so that
                      they can be deployed without network wiring and cabling.

CELLULAR
ASSISTANCE PHONE      The Company also offers a specialized  Cellular Assistance
                      Phone  designed  to  provide  emergency  phone  service in
                      specific  applications,  such  as  along  highways  and in
                      remote areas.  The Cellular  Assistance  Phone is provided
                      with a cellular  transceiver  and is powered by commercial
                      electric line power or by a solar powered platform so that
                      it can be deployed without network wiring and cabling. The


                                       9
<PAGE>

                      features of the Cellular  Assistance  Phone are limited to
                      those  required for  emergency  situations  and permit the
                      user to automatically  dial a preset emergency  assistance
                      number.  The Cellular  Assistance  Phone is not  currently
                      marketed in the United States.

PAYPHONE
COMPONENTS            Payphone components supplied by the Company include, among
                      others,  non-smart payphone electronics,  touchtone dials,
                      handsets,    coin   relays,   and   volume   amplification
                      assemblies.  These  components  are  manufactured  at  the
                      Company's facilities to Bellcore specifications.

SERVICES              The  Company  provides  payphone  and  payphone  component
                      repair,  refurbishment and upgrade conversion services for
                      its   customers.   Refurbishment   services   involve  the
                      rebuilding of payphone  components  and sets to "like new"
                      condition.   Upgrade   conversion   services  include  the
                      modification of payphone components and sets to an updated
                      or enhanced technology.

Sales and Markets

     Domestic.   The  Company   markets  its  payphone   products  and  services
predominately  to the RBOCs. In fiscal years 1995, 1996 and 1997, sales to RBOCs
accounting for greater than 10% of the Company's  sales  aggregated 72%, 88% and
90%,  respectively,  of  the  Company's  sales  revenues.  During  fiscal  1995,
Ameritech Services, Inc.  ("Ameritech"),  Bell Atlantic Corp. ("Bell Atlantic"),
Southwestern   Bell   Telephone   Company   ("SWB")  and  NYNEX   accounted  for
approximately  $2.8  million,  $5.8  million,  $3.8  million  and $2.2  million,
respectively,  of the Company's sales. During fiscal 1996, Bell Atlantic,  NYNEX
and SWB  accounted  for  approximately  $5.6  million,  $7.9  million  and $15.5
million,  respectively,  of the Company's sales. During fiscal 1997,  Ameritech,
Bell Atlantic and NYNEX accounted for approximately  $4.6 million,  $5.2 million
and $20.2 million, respectively, of the Company's sales. The Company anticipates
that it will continue to derive most of its revenues from these  customers,  and
other regional telephone companies,  for the foreseeable future. During the last
year,  mergers between Pacific  Telesis Inc. and SBC  Communications,  Inc. (the
parent of SWB), and between Bell Atlantic and NYNEX were announced.  The Company
cannot  predict the impact that these  mergers will or may have on the Company's
business.

     The Company competes for and enters into non-exclusive  supply contracts to
provide products,  components and services to the RBOCs. The Company has entered
into sales agreements to provide payphone components to Bell Atlantic, NYNEX and
SWB.  The  Company  has  entered  into  sales   agreements  to  provide  repair,
refurbishment  and  conversion  services  to  Ameritech  Services,   Inc.,  Bell
Atlantic,  NYNEX and SWB. These  agreements have terms ranging from two to three
years, are renewable at the option of and subject to the procurement  process of
the particular RBOC,  contain fixed sales prices for the Company's  products and
services with limited provisions for price increases and expire at various dates
from June 1997 to March 1999.  These sales agreements are frameworks for dealing
on open account and do not specify or commit the Company's customers to purchase
a specific  volume of products or  services.  If orders are made,  however,  the
Company  has  agreed  to fill  such  orders  in  accordance  with  the  contract
specifications.  The  agreements  are generally  subject to  termination  at the
option of the  customer  upon 30 days notice to the  Company,  or if the Company
defaults  under any material  provision of the agreement,  including  provisions
with respect to performance.

     In November 1996, the Company entered into a non-exclusive sales agreement,
effective  July 1, 1996, to provide its Gemini smart  payphones and  processors,
CoinNet payphone  management system and other payphone components to NYNEX for a
period of five years.  This  agreement  superseded a December 1995 smart product
sales agreement  between the Company and NYNEX. The November 1996 agreement sets
forth the terms and  conditions  relating to the sale of products to NYNEX,  and
does not specify or commit NYNEX to purchase a specific  volume of products from
the Company.  If orders are made,  however,  the Company has agreed to fill such
orders in accordance with NYNEX's  specifications  and at fixed prices set forth
in the  


                                       10
<PAGE>

agreement.  The Company has agreed not to increase its prices during the term of
the  agreement and has agreed to implement a continuous  improvement  program to
improve  productivity and quality and to reduce product costs during the term of
the agreement.  The agreement includes provisions for reductions in sales prices
to  NYNEX  based  on  product  cost  reductions  achieved  from  the  continuous
improvement program and based on NYNEX's purchase volume. The agreement contains
a "most  favored  customer"  clause  pursuant to which the Company has agreed to
provide  price and other terms at least as  favorable  as those  extended by the
Company to other customers for similar  purchase  volumes of products covered by
the  agreement.  The Company has agreed to  indemnify  NYNEX  against  expenses,
liabilities,   claims  and  demands  resulting  from  products  covered  by  the
agreement,  including  those  related  to patent  infringement  and  performance
specifications.  The agreement may be terminated by either party upon default by
the other party upon thirty days'  written  notice,  provided the default is not
cured within thirty days from the receipt of notice of default.  Further,  NYNEX
may  terminate  the  agreement  upon 120 days'  written  notice to the  Company.
However,  upon such a  termination,  NYNEX has agreed to purchase the  Company's
inventories  related to the products  covered by  agreement,  provided that such
obligation shall not exceed the value of NYNEX's purchases for a 120-day period,
determined  based upon the average  monthly  volume for the  previous  six-month
period,  less the  value of  outstanding  orders  to be  shipped,  the  value of
products  which may be sold to other  customers and the value of inventory  that
may be returned to the Company's  suppliers.  The  agreement  expires on July 1,
2001.

     In  June  1997,  the  Company  entered  into an  agreement  with  SWB  that
supersedes and terminates a December 1994 agreement  between the parties.  Under
the new  agreement,  the  Company  agreed to  reduce  SWB's  remaining  purchase
commitment  of GemStar  processors  and  electronic  locks to  approximately  $3
million from  approximately  $8 million under the former  agreement  and,  among
other things,  upgrade SWB's payphone  management  system. In return, SWB made a
cash payment of $250,000 to the Company,  terminated the Company's obligation to
pay royalties on sales of GemStar  processors to other  customers and terminated
the  Company's  obligation to repay  $375,000  received from the sale of product
software under the December 1994  agreement.  SWB also agreed to make additional
cash  payments  of  $250,000 on July 2, 1997,  $100,000  on  September  1, 1997,
$150,000  on  December  31,  1997 and  $250,000 on March 31, 1998 to the Company
subject  to the  Company's  compliance  with the  terms  and  conditions  of the
agreement, including conditions with respect to product quality and performance,
service and repair.  SWB has the right to cancel the agreement  without  further
obligation to TSG,  including any obligation to make  additional  payments or to
purchase  additional  products,  upon a  default  by TSG of any of the terms and
conditions  contained  in the  agreement.  SWB also has the right to cancel  the
agreement  without notice and without further  obligation to TSG,  including any
obligation to make additional  payments or to purchase additional  products,  in
the event TSG defaults on its  obligation to upgrade SWB's  payphone  management
system by July 2, 1997.  Further,  SWB may terminate the agreement by giving the
Company  thirty days prior written  notice,  in which case,  SWB is obligated to
purchase the products and make the  payments  sets forth in the  agreement.  See
Item 7 --  "Management's  Discussion  and  Analysis of Financial  Condition  and
Results of Operations"  and Item 8 -- "Financial  Statements  and  Supplementary
Data."

     The Company sells its products and services directly to its customers.  The
Company involves a wide-range of personnel in its sales and marketing activities
including  its Vice  President of Sales and  Marketing,  two  experienced  sales
directors,  three  service  technicians,  its  engineering  staff,  its  quality
managers and its President and CEO. The Company's  engineering staff and service
technicians provide support and technical services via telephone without charge,
and the Company provides field  engineering  support services during the initial
deployment  of  products  and when  customers  encounter  unusual  or  technical
problems.  The  Company's  commitment  to service  and  support  throughout  its
organization  is directed at maintaining  strong  relationships  with customers'
operating,  technical and  administrative  personnel.  The Company also conducts
training  seminars and provides  assistance to customers in the installation and
set-up of the Company's payphone software management system.


                                       11
<PAGE>

     International.  The Company markets its smart wireless  payphones in Korea,
Mexico, Ecuador,  Venezuela and other South American countries,  primarily under
distributor and reseller  relationships.  The Company  presently has distributor
relationships in Venezuela,  for the South American  markets,  and in Korea. The
Company  also  markets its  products in Central  American  markets  directly and
through an independent sales representative.

     The Company's  export sales during fiscal 1995, 1996 and 1997  approximated
$1.4 million, $856,000 and $461,000, respectively. The Company believes that the
international public communications market represents a growth opportunity.  The
Company,  however,  has limited  experience  exporting  products  and  operating
outside the United States and there can be no assurance that the Company will be
able to generate  significant revenues from international  business.  Conducting
business  internationally is subject to a number of risks,  including  political
instability, foreign currency fluctuations, adverse movements in exchange rates,
economic instability,  the imposition of tariffs and import and export controls,
changes  in  governmental   policies   (including  U.S.  policy  toward  foreign
countries),  general credit and business risks and other factors, one or more of
which, if they occur,  could have an adverse effect on the Company's  ability to
generate  international  sales or operations.  The Company's  sales to date have
been denominated in U.S. dollars and as a result,  no losses related to currency
fluctuations  have been  incurred.  For the same  reason,  the  Company  has not
engaged in currency hedging activities. There is no assurance, however, that the
Company  will be  able  to  continue  to  export  its  products  in U.S.  dollar
denominations  or that its  business  will not  become  subject  to  significant
exposure to foreign currency risks. In addition, the Company intends to complete
the development and begin marketing wireline payphone products for international
CCITT  applications  during  fiscal  1998,  and there is no  assurance  that the
Company will be able to  successfully  complete the development of such products
or that it will be able to successfully market such products.  Finally,  many of
the Company's known and potential  international  competitors have substantially
greater  financial  and other  resources  than the Company and,  therefore,  are
formidable competitors. See "Competition," below."

     The Company believes that wireless payphone services will become one of the
primary avenues of providing communication services to the public in many of the
developing  nations in South America and Central  America and that these markets
represent  a  significant  growth  opportunity.  Many of the  cellular  licenses
awarded to companies in foreign markets to provide  services in competition with
national  communication   authorities  have  been  awarded  to  consortiums  and
companies  in which  the RBOCs  have  invested.  The  Company  believes  that an
opportunity  exists  to expand  its  market  channel  within  the RBOC  arena by
deployment  of  its  wireless  payphone  technology  to  international  wireless
concerns affiliated with the RBOCs. The Company intends to continue to invest in
the  development  of wireless  products and  hardware for non-coin  technologies
including prepay and debit cards, including smart ("chip") cards.

Competition

     The Company believes that it is a significant provider of payphone products
and  payphone  repair  services to the RBOCs.  The Company  operates in a highly
competitive  environment  and  competes  against  numerous  domestic and foreign
providers  of  payphones  and  payphone  repair  services  that have  financial,
management  and  technical  resources  substantially  greater  than those of the
Company.  In addition,  there are many other firms which have the  resources and
ability to develop and market  products  which could  compete with the Company's
products.  The Company believes its ability to compete depends upon many factors
within and outside its control,  including  the timing and market  acceptance of
new products developed by the Company and its competitors,  performance,  price,
reliability and customer service and support.

     The  Telecommunications  Act lifts the restriction on the  manufacturing of
telecommunications  equipment by the RBOCs. After the FCC finds that an RBOC has
opened its local exchange  market to competition,  the RBOC,  through a separate
affiliate,  may  manufacture  and provide  telecommunications  equipment and may
manufacture customer premises equipment,  such as payphones.  As a result of the
legislation,  the  Company  could face new  competitors  in the  manufacture  of
payphones  and  payphone  components  from  one or more of the  


                                       12
<PAGE>

RBOCs or their  affiliates.  The RBOCs have financial,  management and technical
resources substantially greater than the Company.  However, the legislation does
not permit RBOCs to create joint  manufacturing  operations  with each other. In
addition,  the legislation  provides that as long as Bellcore is an affiliate of
more than one RBOC, Bellcore may not engage in manufacturing  telecommunications
equipment  or  customer  premises  equipment.  The  Telecommunications  Act also
incorporates  numerous safeguards to ensure that standards setting organizations
conduct themselves fairly and requires the FCC to establish a dispute resolution
process  for  equipment  manufacturers  involved  in  conflicts  over  standards
setting.

     The Company  believes that the primary  competitive  factors  affecting its
business with the RBOCs are quality,  price,  service and delivery  performance.
The Company  competes  aggressively  with respect to the pricing of its products
and services,  and since the  Company's  contractual  agreements  with the RBOCs
generally  provide  the  Company  with  limited  ability to  increase  prices if
manufacturing  costs increase,  the Company attempts to reduce its manufacturing
costs  rather than  increase its prices.  The Company also  attempts to maintain
inventory at levels which enable the Company to provide immediate service and to
fulfill the delivery requirements of its customers.

     The Company  believes that its principal  competitors  in the United States
include Protel Inc., Elcotel, Inc.,  Intellicall,  Inc., Lucent Technologies and
International   Totalizing  Systems,  Inc.,  and  with  respect  to  repair  and
refurbishment services,  Restor Industries,  Inc. The Company also competes with
numerous foreign companies  marketing  products in the United States,  including
Northern  Telecom,  Inc.  However,  the Company  does not believe  that  foreign
competitors have yet been able to successfully  penetrate the payphone  industry
in the United States. Some of the Company's competitors,  including Protel Inc.,
Intellicall,  Inc. and Elcotel,  Inc.  supply  payphone  products to independent
payphone providers which compete with the RBOCs. During fiscal 1997, the Company
did not actively market its products to independent payphone providers.

     Many of the Company's competitors are substantially larger than the Company
and have significantly greater financial,  technical and marketing resources. As
a  result,  they  may be  able  to  respond  more  quickly  to  new or  emerging
technologies  and  changes  in  customer  requirements,  or  to  devote  greater
resources to the  development,  promotion  and sale of their  products  than the
Company.  It is also  possible  that new  competitors  may  emerge  and  acquire
significant  market  share.  Possible  new  competitors  include  large  foreign
corporations,  the Company's RBOC customers and other entities with  substantial
resources.  Increased  competition  is likely  to  result  in price  reductions,
reduced  gross  margins  and loss of market  share,  any of which  would  have a
material  adverse  effect on the Company's  business,  results of operations and
financial condition.  There can be no assurance that the Company will be able to
compete  successfully  against current or future competitors or that competitive
pressures  will not have a material  adverse  effect on the Company's  business,
results of operations and financial condition.  In addition, it is unlikely that
the Company will become a significant supplier of smart payphone products to all
of the RBOCs since competition for business with the RBOCs is intense.

     Internationally,  the Company competes with numerous  foreign  competitors,
all of which have financial,  management and technical  resources  substantially
greater than the Company.  These foreign  competitors  market payphone  products
predominately  to the PTT's and  thereby  dominate  the  international  payphone
market. The Company believes that the primary  competitive factors affecting its
international  business  are the  ability  to  provide  products  that  meet the
specific application requirements of the customers, quality and price.

     The Company expects that a number of personal  communications  technologies
will become  increasingly  competitive  with payphone  services  provided by the
telephone  companies  and  independent  payphone  providers.  Such  technologies
include  radio-based  paging services,  cellular mobile  telephone  services and
personal communication services. However, the Company believes that the payphone
industry will continue to be a major provider of telecommunications access.


                                       13
<PAGE>

     Prior to 1984,  the regulated  telephone  companies  held a monopoly in the
United States payphone market, and they continue to have a dominant share of the
payphone market. The regulated  telephone  companies have financial,  marketing,
management and technical resources  substantially  greater than those of private
payphone providers.  The Company believes that the regulated telephone companies
will continue to experience  increasing  competition from  independent  payphone
providers.  Accordingly,  the  Company  believes,  but cannot  ensure,  that the
telephone  operating  companies can be expected to upgrade their technology base
and protect their market share.

Manufacturing, Assembly and Sources of Supply

     The Company performs repair, refurbishment and conversion services and most
of its product  assembly  operations  at its  facilities.  In addition,  certain
components including low-density electronic circuit board assemblies,  dials and
handsets,  are  assembled at the  Company's  facilities.  Other  components  are
purchased  from  various  distributors  and  manufacturers,  including  contract
manufacturers  engaged by the Company. The Company generally assembles its smart
payphone  products from assemblies  produced by manufacturers  under contractual
arrangements.

     On October 21, 1994,  the Company  entered into a  manufacturing  agreement
with Avex  Electronics,  Inc.  ("Avex"),  a large  contract  manufacturer,  that
provided for the production of the Company's  GemStar  circuit board  assemblies
and  payphone  processor.  The Company  committed to purchase  $12.2  million of
GemStar assemblies. At March 28, 1997, the Company had purchased the majority of
its initial  commitment.  The Company has also engaged Avex to  manufacture  the
printed  circuit  board  assemblies  for its  Gemini  processors,  its new smart
payphone  processor  presently under  development  and other  products,  and has
committed to purchase approximately $5.5 million of assemblies for its new smart
payphone  processor  during  the first  year of  production.  The  manufacturing
agreement may be  terminated by either party for default upon a material  breach
of the terms of the  agreement by the other party,  provided  such breach is not
cured within a 30-day  notice  period.  Further,  the Company may  terminate the
agreement  at any time.  However,  upon a  termination  of the  agreement by the
Company,   the  Company  is  obligated  to  purchase  inventories  held  by  the
manufacturer  and  pay  vendor  cancellation  and  restocking  charges,   and  a
reasonable  profit thereon.  In addition,  upon a cancellation by the Company of
its purchase  obligation,  or a substantial portion thereof,  related to its new
smart payphone processor, the Company is obligated to pay a cancellation penalty
of up to $500,000. This cancellation obligation varies depending upon quantities
purchased by the Company and expires when the Company has  substantially met its
purchase  commitment.  The Company is  dependent  upon Avex to  manufacture  and
supply products  required to meet sales commitments under the terms of its smart
product sales agreements.

     On  November  18,  1994,  the  Company  entered  into an  exclusive  dealer
agreement with Control Module, Inc. that provided the Company with the rights to
purchase and supply  electronic lock devices to SWB in accordance with the terms
of a December  1994 sales  agreement  between the  Company and SWB.  The Company
committed to purchase  approximately $3.5 million of the electronic lock devices
at specified prices over a two-year  period.  At March 28, 1997, the Company had
satisfied its purchase  commitment,  and has an adequate inventory of electronic
lock devices to meet its remaining sales commitment to SWB. The dealer agreement
expired upon the Company's purchase of the committed volume.

     On September  16, 1991,  the Company  entered into a  Manufacturing  Rights
Agreement (the  "Manufacturing  Agreement")  with Commtek  Industries,  Inc., an
unaffiliated Taiwan corporation. The Company granted Commtek the exclusive right
to utilize the assets owned by the  Company's  foreign  division for a period of
five years to manufacture many of the  non-electronic  components and assemblies
for the Company's  products.  The Company agreed to purchase a minimum aggregate
annual  volume of $2.5  million  during the first year of the  agreement  and $3
million  for each  year  thereafter.  The  Manufacturing  Agreement  expired  on
September 15, 1996. However,  the parties have continued the supply relationship
under  standard  purchase  arrangements.  The  Company  believes  that there are
alternative  sources  of supply  for the  components  and  assemblies  currently


                                       14
<PAGE>

purchased from Commtek.  However,  if a shortage or termination of the supply of
any one or more of such  components or assemblies  were to occur,  the Company's
business could be materially and adversely affected.

Warranty and Service

     The  Company  provides  warranties  of 90  days  with  respect  to  repair,
refurbishment  and  conversion  services  and  from  one to  three  years on its
products.  Under the Company's warranty program, the Company repairs or replaces
defective  parts and  components  at no charge to its  customers.  The Company's
contract  manufacturers  provide  warranties  on the  electronic  circuit  board
assemblies  ranging  from 90 days to 120  days.  Under  warranties  provided  by
contract  manufacturers,  defective  electronic  circuit  board  assemblies  are
replaced or repaired at no charge to the Company.

     The Company  generally  enters into repair  agreements  with respect to its
smart  products under which the Company  agrees to perform  non-warranty  repair
services at specified  prices.  The Company also provides repair,  refurbishment
and conversion  services  under  agreements  with its customers.  See "Sales and
Markets," above.

Licenses, Patents and Trademarks

     The  engineering  designs on which the  Company's  electronic  products and
components  are based were  internally  developed by the  Company's  engineering
staff.  The  Company  owns eight  United  States  patents  relating  to payphone
components,  its smart  payphone  platform  and other  technology  which  expire
between  April  2010  and May  2014.  The  Company  has one  patent  application
outstanding.  Although the Company  believes that its patents and trademarks are
important  to its  business,  it does not  believe  that  patent  protection  or
trademarks are critical to the operation or success of its business. The Company
does not believe that it is infringing on the patents of others and would defend
itself  against  any  allegations  to that  effect.  There can be no  assurance,
however, that infringement claims will not be asserted in the future or that the
results  of any patent  related  litigation  would not have a  material  adverse
affect on the Company's business.

     The Company  regards its  manufacturing  processes  and circuit  designs as
proprietary  trade  secrets  and  confidential  information.   To  protect  this
information,  the Company relies  largely upon a combination of agreements  with
its contract manufacturers, confidentiality procedures, and employee agreements.
However,  there can be no assurance that the Company's trade secrets will not be
disclosed or misappropriated.

     The  Company  licenses  certain   technologies  from  third  parties  under
agreements  providing for the payment of royalties.  Royalty  expense during the
year  ended  March  28,  1997  approximated  $196,100.  See Item 8 -- "Financial
Statements and Supplementary Data".

Design and Product Development

     The Company's engineering  department is staffed with software,  electrical
and mechanical engineering professionals.  Their activities are dedicated to the
development  of new products,  enhancements  of the Company's  deployed  product
line,  including the CoinNet  management  system,  and  enhancements  to improve
product  reliability.  Their efforts are also directed to reducing product costs
through new  manufacturing  methods.  During  fiscal 1995 and 1996,  the Company
expended approximately $938,000 and $1.2 million,  respectively, on engineering,
research  and  development  activities  consisting  primarily  of the design and
development  of GemStar,  Gemini and GemCell  products.  During fiscal 1997, the
Company  expanded  its research and  development  activities  for the purpose of
designing and developing a new smart payphone  processor capable of operating in
domestic coin line  installations,  domestic non-coin line  installations and in
foreign CCITT network  installations.  During the year ended March 28, 1997, the
Company  expended  approximately  $1.8  million  on  engineering,  research  and
development   activities,   and  in  addition  thereto,   capitalized   software
development expenses of $421,693.


                                       15
<PAGE>

     The Company  believes that new products and product  enhancements  have the
potential  to  increase  its  market  opportunities  and  are  essential  to its
long-term  growth,  particularly  in  international  wireline  markets,  and the
Company's ability to fund future research and development  activities,  in turn,
will be dependent  upon its ability to generate  cash in excess of its operating
needs.  See  Item  7 --  "Management's  Discussion  and  Analysis  of  Financial
Condition and Results of Operations."

Employees

     At March 28, 1997,  the Company had 149  full-time  employees,  3 part-time
employees and 22 temporary contract employees  consisting of 112 persons engaged
in  direct  labor  activities,  22  persons  engaged  in  manufacturing  support
activities,  20 persons engaged in administrative,  sales and finance activities
and 20 persons  engaged in engineering and engineering  support  activities.  In
addition,  the  Company  has three  independent  contractors  engaged in product
development  activities.  The Company considers its relations with its employees
to be satisfactory.

     At March 28, 1997,  none of the Company's  employees were  represented by a
collective bargaining unit.

Backlog

     The  amount of the  Company's  backlog  is  subject  to large  fluctuations
because the  Company's  business  depends upon a small  number of customers  and
large orders.  The Company  calculates  its backlog by including  only items for
which  there are  purchase  orders  with firm  delivery  schedules.  Contractual
commitments  are not included in backlog until  purchase  orders are received by
the  Company.  At March 28,  1997,  the backlog of all products and services was
approximately  $2.6 million as compared to  approximately  $3.8 million at March
29, 1996.  The  Company's  objective is to ship orders within 30 days of receipt
and, therefore,  the Company does not expect its backlog, other than orders with
scheduled  deliveries  under  contractual  commitments,  to exceed monthly sales
levels.  Accordingly,  the Company's backlog at any given date is not indicative
of future revenues. Seasonality

     The Company's sales are generally stronger during periods when weather does
not interfere with the maintenance and installation of payphone equipment by the
Company's  customers.  Accordingly,  the  Company's  sales  could  be  adversely
affected  during certain  periods of the year.  The Company's  sales may also be
adversely  impacted  near the end of the calendar year by the budget short falls
of  customers.  As a result,  the  Company's  sales during its third quarter may
decline  significantly  in relation to other quarters.  Potential  Environmental
Liabilities

     During the year ended March 28, 1997, the Company completed the evaluation,
assessment and monitoring of soil and  groundwater  contamination  at one of the
Company's  former   facilities  in  Florida  in  accordance  with   requirements
stipulated by the Florida  Department of Environmental  Protection (the "FDEP"),
and in April 1997 received a formal "no further action status"  notification for
the site from the FDEP. Accordingly,  the Company has not accrued any additional
costs with respect to this site.  It is possible,  however,  that the FDEP could
reopen the  investigation  in the future and require the Company to take further
actions at the site. The Company cannot  estimate a range of costs, if any, that
it could incur in the future since such costs would be dependent  upon the scope
of additional actions, if any, that may be required by the State of Florida.

     During  the year  ended  March 28,  1997,  the  Company  was a  Potentially
Responsible Party ("PRP") for undertaking response actions at a facility for the
treatment,  storage,  and disposal of hazardous  substances operated by Seaboard
Chemical  Corporation from 1975 to 1989 at Jamestown,  North Carolina.  However,
the  Company,  as a small  generator  "De  Minimis"  party,  executed  a buy-out
agreement with respect to the remediation  activities at a cost of approximately
$8,200  during the year ended March 28,  1997.  The Company  believes,  based on
information  presently  available  to  the  Company,  that  it  has  no  further
obligations with respect to the site. However, if additional waste is attributed
to the Company,  it is possible that the Company could be liable for  additional
costs. The Company cannot estimate a range of costs, if any, that it could incur
in the future


                                       16
<PAGE>

since such costs would be dependent upon the amount of additional waste, if any,
that could be attributed to the Company.

     The  Company  has  also  been  notified  that it is a PRP with  respect  to
response actions at the Galaxy/Spectron  Superfund Site in Elkton, Maryland. The
Company,  however, is also a De Minimis party with respect to this site, and its
proportionate  share  of  costs  to  undertake  response  actions,  the  Company
believes,  will likely be insignificant.  The Company has received  notification
that the De Minimis  parties  will be able to buy out and obtain a release  from
any further  clean-up  liability  at the site at a cost  presently  estimated at
$3.70 per gallon of contributed waste, which would amount to $2,849 with respect
to the  Company's  contribution.  The  Company has not  incurred  any costs with
respect to this site and believes that its ultimate costs will not be material.

Government Regulation

     The Company's  operations are subject to certain  Federal,  state and local
regulatory  requirements  relating to environmental,  health and safety matters.
Management  believes that the Company's  business is operated in compliance with
applicable  regulations  promulgated  by  the  Occupational  Safety  and  Health
Administration and the Environmental  Protection Agency and corresponding  state
agencies  which  pertain  to health  and  safety in the work  place and the use,
discharge  and storage of chemicals  employed in its  operations,  respectively.
Current  costs of  compliance  with such  regulations  are not  material  to the
Company.  However,  the adoption of new or modified  requirements  not presently
anticipated could create additional expense for the Company.

     The Federal  Communications  Commission  ("FCC") regulates under Part 15 of
its rules the  operation  and  marketing of devices  which emit  radio-frequency
energy,  whether  intentionally or unintentionally,  and which do not require an
individual license. The marketing of such devices is also regulated under Part 2
of the  FCC's  rules.  The FCC  regulates  the  direct  connection  of  terminal
equipment to the public  switched  telephone  network and the  marketing of such
equipment  under  Part 68 of its  rules.  Parts  15 and 68  establish  technical
standards and  procedural  and labeling  requirements  for equipment  subject to
these rules. Certain modifications to equipment subject to these rules must also
comply with these technical standards and procedural and labeling  requirements.
Manufacturers  of products  subject to Part 68 also must  implement a continuing
compliance  program under which products  currently in production must be tested
every six months to ensure  continued  compliance with the applicable  technical
standards.  Certain  types of devices sold as components  or  subassemblies  are
exempt from the technical standards and procedural and labeling  requirements of
Parts 15 and 68. If such components or subassemblies  are incorporated  into and
marketed as part of systems or sets subject to Part 15 or Part 68, however, such
systems or sets must comply with the applicable rules. The Company believes that
it is in compliance  with Parts 15 and 68 of the FCC's rules and  regulations at
March 28, 1997.

     The Company believes that the regulatory  climate in the United States over
recent years has begun to influence the RBOCs deployment of public communication
products.  The Company also  believes that the RBOCs have begun to upgrade their
payphone  base  with  smart  products  that  reduce  their  cost of  management,
maintenance  and  coin  administration  and  that  include  revenue  enhancement
features.  The  deployment and business  strategies of the public  communication
divisions of the RBOCs have  affected and will  continue to affect the Company's
business.  To the extent  that these  business  strategies  were to change,  for
regulatory reasons or otherwise, the Company's prospects would be materially and
adversely affected.

     On September 20, 1996, the FCC released its order  adopting  regulations to
implement  the  section  of  the  Telecommunications  Act  which  mandated  fair
compensation  for  all  payphone  providers.  Among  other  matters,  the  order
addressed  compensation for non-coin calls; local coin calling rates; removal of
subsidies  and  discrimination  favoring  payphones  operated by local  exchange
carriers  ("LECs") and  authorized  RBOCs and other  providers to select service
providers.


                                       17
<PAGE>

     The order  prescribed  interim  dial-around  compensation  for  independent
payphone  providers for both access code and subscriber 800 dial-around calls on
a flat-rate  basis of $45.85 per phone per month,  as  compared to the  previous
compensation of $6.00 per month.  This new interim rate will expire on September
1, 1997, and replaces all other dial around compensation prescribed at the state
or federal level.  This  compensation  will be paid by the major  inter-exchange
carriers  based on their  share of toll  revenues in the long  distance  market.
Payphones  owned by the RBOCs  and  other  LECs  will be  eligible  for  interim
compensation  when  they have  removed  their  payphones  from  their  regulated
accounts,  which was to be completed by April 15, 1997. By October 1, 1997,  the
inter-exchange   carriers  ("IXCs")  are  required  to  have  per-call  tracking
instituted.  At that point, all payphones will switch to a per-call compensation
rate set at $.35 per call. Under this system, compensation will be paid on every
completed  800-subscriber and access code call. The carrier which is the primary
beneficiary  of the call will pay the per-call  compensation.  After one year of
deregulation  of coin rates (October 1, 1998),  the  compensation  rate would be
adjusted to equal the local coin rate charge in a particular payphone.

     The order required LEC payphones to be removed from regulation,  separating
payphone costs from regulated  accounts by April 15, 1997.  This  requirement is
intended to eliminate all  subsidies  that favor LEC  payphones.  LECs were also
required to reduce interstate access charges to reflect  separation of payphones
from regulated  accounts.  In order to eliminate  discrimination,  LECs are also
required to offer coin line services to  independent  providers if LECs continue
to connect their payphones to central office driven coin line services.  The FCC
did not mandate unbundling of specific coin line related services,  but did make
provisions to allow states to impose further payphone services requirements that
are consistent with the order.

     The order  authorizes RBOCs to select the operator service provider serving
their  payphones and for independent  payphone  providers to select the operator
service provider serving theirs.  This provision preempts state regulations that
require  independent  providers to route  intralata  calls to the LECs. The FCC,
however, did not establish conditions that require operator service providers to
pay  independent  payphone  providers  the same  commission  levels as the RBOCs
demand.

     Although dramatic regulatory changes,  particularly those created by recent
legislative  actions  have  occurred  and may  continue  to occur,  the  Company
believes that the  telecommunications  industry will continue to be regulated in
some form by Federal  and/or state  authorities.  There can be no assurance that
changes in regulations affecting the telecommunications  industry would not have
an adverse impact on the operations of the Company's  customers and,  therefore,
on the operations of the Company.

Item 2. PROPERTIES

     The Company's  administration,  sales, marketing and engineering activities
are located at its  headquarters in  approximately  11,800 square feet of leased
office space. The lease expires on December 31, 1997.

     In November 1996, the Company  executed a lease agreement with respect to a
39,200 square foot facility  located in Georgia that commenced on April 1, 1997.
The  Company  intends to close its  present  corporate  office  facility  and to
consolidate its product  assembly  operations and corporate  activities into the
new  facility.  The lease has an initial term of five years and is renewable for
an additional five-year term.

     The Company performs payphone assembly operations and repair, refurbishment
and  conversion  service  operations  in a 53,400  square-foot  leased  facility
located in Orange, Virginia. The Orange, Virginia facility is leased pursuant to
the terms of an operating lease agreement dated August 1, 1986. The lease had an
initial term of five years and was renewed for an additional  five-year  term on
August 1, 1991.  During fiscal 1997,  the Company and the lessor  entered into a
lease  extension  agreement that extended the term of the lease to July 31, 1997
and provided  the Company with the right to renew the lease for five  additional
terms of one year each.


                                       18
<PAGE>

     During the third quarter of fiscal 1997,  the Company  closed a one hundred
thousand  square-foot  facility  located in Paducah,  Kentucky and  consolidated
service operations into its Orange, Virginia facility.

     The Company believes its facilities are adequate for its business.

Item 3. LEGAL PROCEEDINGS

     None.

Item 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

     No  matter  was  submitted  to a  vote  of  security  holders  through  the
solicitation of proxies or otherwise during the fourth quarter of fiscal 1997.

                              --------------------


                                       19
<PAGE>

                                     PART II

Item 5. MARKET FOR REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER MATTERS

     The  Company's  Common Stock was listed on the Nasdaq Small Cap Market tier
of The Nasdaq  Market  under the symbol  "TSGI"  from May 10, 1996 to October 7,
1996. On October 7, 1996,  the  Company's  Common Stock was listed on the Nasdaq
National Market tier of The Nasdaq Market under the symbol "TSGI".  Prior to May
10, 1996, there was no public trading market for the Company's Common Stock.

     The high  and low  sales  prices  of the  Company's  Common  Stock  for the
quarterly  periods  during  the period  May 10,  1996 to March 28,  1997 were as
follows:

                                                                 High      Low
                                                                ------    -----
       Fiscal 1997
         First Quarter (May 10, 1996 through June 28, 1996)     12 3/4    9 3/8
         Second Quarter (ended September 27, 1996)              11 1/2    8 1/4
         Third Quarter (ended December 27, 1996)                11        6 7/8
         Fourth Quarter (ended March 28, 1997)                   7 7/8    4 1/4

     At March 28,  1997,  the  Company  had 15 common  stockholders  of  record.
However,  the Company believes that there were over 400 beneficial owners of its
Common Stock at March 28, 1997.

     The Company has never paid any cash  dividends on its Common Stock and does
not  currently  intend to pay cash  dividends  in the  foreseeable  future.  The
Company  currently  intends to retain its  earnings,  if any, for the  continued
growth of its business. Under the terms of a Loan and Security Agreement between
the Company and its bank,  the Company is prohibited  from paying cash dividends
or other distributions on capital stock, except stock distributions.

                              --------------------


                                       20
<PAGE>

Item 6.  SELECTED FINANCIAL DATA

<TABLE>
<CAPTION>
                                                     Predecessor                                         Company
                                       --------------------------------------------    --------------------------------------------
                                                                       Seven Months     Five Months
                                        Year Ended      Year Ended         Ended          Ended         Year Ended      Year Ended
                                          April 2,        April 1,      October 30,      March 31,       March 29,       March 28,
                                           1993            1994            1994            1995            1996            1997
                                       ------------    ------------    ------------    ------------    ------------    ------------
<S>                                    <C>             <C>             <C>             <C>             <C>             <C>         
Results of Operations
Net sales                              $ 30,535,968    $ 31,048,706    $ 11,108,653    $  9,161,359    $ 33,201,686    $ 33,471,918
Cost of goods sold                       24,083,319      25,761,831       9,176,134       8,226,245      26,082,055      26,638,622
General and administrative                3,333,996       3,476,932       1,742,324         850,069       2,204,915       2,391,164
 expenses
Marketing and selling expenses            1,865,134       1,748,814         366,464         371,757       1,290,349         881,324
Engineering, research and
  development expenses                    2,241,552       2,009,524         457,553         480,495       1,197,183       1,776,611
Restructuring charges (credits)                --         2,570,652        (534,092)           --              --            62,500
Litigation settlement                          --              --          (261,022)           --              --          (105,146)
Interest expense                            809,589         911,821         599,276         356,624         941,261         399,469
Other (income) expense                      200,875          54,557         (14,618)        (58,250)        (17,763)       (116,664)
Income (loss) before taxes               (1,998,497)     (5,485,425)       (423,366)     (1,065,581)      1,503,686       1,544,038
Income tax provision                           --              --              --              --          (326,315)       (533,379)
Net income (loss)                      $ (1,998,497)   $ (5,485,425)   $   (423,366)   $ (1,065,581)   $  1,177,371    $  1,010,659
Income (loss) per common and
  common equivalent share (1)(2)
     Primary                                                                           $      (0.30)   $       0.30    $       0.22
     Assuming full dilution                                                            $      (0.30)   $       0.30    $       0.22
Weighted average number of
  common and common equivalent
  shares outstanding
     Primary                                                                              3,541,778       3,870,889       4,780,263
     Assuming full dilution                                                               3,541,778       3,870,889       4,780,263
Financial Position
Current assets                         $ 14,213,270    $  9,742,477    $  7,579,857    $  8,551,369    $ 12,741,489    $ 14,865,472
Total assets                             18,868,906      13,421,291      10,397,376      15,669,648      19,633,764      19,772,382
Borrowings under revolving
  credit agreement                        6,727,726       5,352,040       1,660,965         970,197            --         3,810,961
Current maturities under
  long-term debt and capital
  lease obligations (3)                     827,198       1,283,792         877,557         813,917         118,444            --
Current liabilities                      12,942,935      13,006,714       8,190,910       6,856,802       8,347,509       6,644,652
Working capital (deficit)                 1,270,335      (3,264,237)       (611,053)      1,694,567       4,393,980       8,220,820
Long-term debt and capital
  lease obligations (4)                   2,068,287         957,104       3,627,596       3,532,867       3,414,586            --
Long-term borrowings under
  revolving credit agreement (5)               --              --              --              --         1,093,735            --
Notes payable to stockholders (3)(4)           --              --           400,000       2,800,000       2,800,000            --
Other liabilities                              --           862,517            --           375,000         378,198            --
Total liabilities                        15,011,222      14,826,335      12,218,506      13,564,669      16,034,028       6,644,652
Retained earnings (deficit)             (18,964,484)    (24,449,909)    (24,873,275)     (1,065,581)        111,790       1,122,449
Stockholders' equity (deficit)         $  3,857,684    $ (1,405,044)   $ (1,821,130)   $  2,104,979    $  3,599,736    $ 13,127,730

</TABLE>

(1)  Assuming the  Acquisition  had occurred on April 2, 1994, the Company's and
     the  Predecessor's  net loss for the year ended  March 31,  1995 would have
     approximated  $1,599,000 and the net loss per common and common  equivalent
     share  outstanding  (primary and assuming  full  dilution)  would have been
     ($.45).

(2)  Income  (loss)  per common and  common  equivalent  share and the  weighted
     average number of common and common equivalent  shares  outstanding are not
     presented  for periods  prior to the five months ended March 31, 1995 since
     such data is not meaningful for periods prior to the Acquisition on October
     31, 1994.

(3)  Subordinated  notes  payable to  stockholders  of $400,000  were retired in
     connection  with the  Acquisition.  These notes were  classified as current
     maturities  under long-term debt and capital lease  obligations at April 1,
     1994.

(4)  Indebtedness  under a bank term note in the  amount of  $2,200,000,  a bank
     term note in the amount of $309,524 and notes  payable to  stockholders  of
     $2,800,000 were repaid from the proceeds from the Company's  initial public
     offering of securities in May 1996.

(5)  Indebtedness  under the  revolving  credit  agreement  was repaid  from the
     proceeds from the Company's  initial  public  offering of securities in May
     1996.   Accordingly,   such  indebtedness  is  classified  as  a  long-term
     obligation at March 29, 1996.

     The selected financial data and related footnotes set forth above should be
read in  connection  with Item 7 --  "Management's  Discussion  and  Analysis of
Financial   Condition  and  Results  of  Operations"  and  Item  8 -- "Financial
Statements and Supplementary Data."


                                       21
<PAGE>

Item 7. MANAGEMENT'S  DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS

Overview

     Fiscal 1997 and fiscal 1996 operating  performance  reflects the successful
outcome of  initiatives  and plans set in motion during the later part of fiscal
1994 and  throughout  fiscal  1995 to turn  around  the  business,  to return to
profitability,  and to improve the Company's  financial condition and liquidity.
These initiatives included a change in senior management, a restructuring of the
organization,  and raising additional  capital and financing.  The restructuring
was also directed at reducing  operating costs and expenses and increasing sales
and gross profit margins. In addition, the Company refocused its engineering and
product  development  activities to resolve certain  technical  product problems
experienced  prior  to the  restructuring  and to  develop  new  smart  payphone
products that would  position the Company to capture a significant  share of the
market for the technological upgrade of the installed base of payphones owned by
the RBOCs.

     This discussion contains certain forward looking statements  concerning the
Company's  operations,   economic  performance  and  financial  condition.  Such
statements are subject to various risks and uncertainties.  Actual results could
differ  materially from those currently  anticipated due to a number of factors,
including those identified herein.

Background - The Acquisition

     On October 31, 1994, TSG  Acquisition  Corp., a wholly-owned  subsidiary of
Wexford Partners Fund, L.P. ("Wexford"), acquired all of the outstanding capital
stock of the Company  pursuant to an Agreement  and Plan of Merger dated October
11, 1994 between  Wexford,  TSG Acquisition  Corp., the Company and the majority
holders of the Company's  capital stock (the  "Acquisition").  The consideration
paid  by  TSG  Acquisition  Corp.  aggregated  $3,500,000  including  contingent
consideration  of $329,709,  consisting  of cash of $230,117 and a  subordinated
note of the Company in the  principal  amount of  $99,592,  placed in escrow and
distributed   to  former   stockholders   in  September   1995.   The  aggregate
consideration  consisted of $3,004,000 to acquire the outstanding  capital stock
of the Company and $496,000 to retire a $400,000  subordinated master promissory
note payable to former  stockholders and related accrued interest and preference
fees of $96,000.  Aggregate cash payments to former stockholders,  including the
contingent   consideration  and  the  retirement  of  the  subordinated   master
promissory note,  accrued interest and preference fees of $496,000,  amounted to
$3,222,090.  Consideration  of $277,910 was withheld from amounts paid to former
stockholders to pay certain liabilities of the Company.

     The  Acquisition was accounted for using the purchase method of accounting.
Accordingly, the aggregate purchase price of $3,170,291, exclusive of contingent
consideration,  was pushed down and allocated to the net assets  acquired  based
upon their fair values. The excess of the purchase price over the estimated fair
value of the net assets  acquired of $3,853,877  was recorded as goodwill.  Upon
distribution  of the escrow  consideration  in  September  1995,  the  aggregate
purchase price was increased to $3,500,000,  which increased the excess purchase
price over the  estimated  fair value of net assets  acquired  and  recorded  as
goodwill  by  $329,709.  Prior to the  Acquisition,  the  Company  is  sometimes
referred to as the "Predecessor."

     In conjunction with the Acquisition,  TSG Acquisition Corp. was merged into
the  Company.  The  outstanding  shares  of the  Company's  capital  stock  were
cancelled and the outstanding  shares of capital stock of TSG Acquisition  Corp.
were exchanged for one share of the Company's common stock,  $.05 par value (the
"merger  share").  In  addition,  on October 31, 1994,  the Company  amended its
Certificate of  Incorporation  to reflect  authorized  capital  consisting of 10
million shares of common stock, $.01 par value (the `Common Stock),  and 100,000
shares of preferred stock, $100 par value.  Further, the Company entered into an
investment agreement with Wexford, Acor S.A. ("Acor") and Firlane Business Corp.
("Firlane"),  referred to herein  collectively as the  "investors."  Pursuant to
that investment agreement, the Company issued 3.5 million shares of Common Stock
in exchange for the merger share.  Also, the Company  borrowed $2.8 million from
Wexford and 


                                       22
<PAGE>

Acor and issued 10% interest  bearing  subordinated  promissory notes in respect
thereof due November 1, 1999 (the "Affiliate Notes") to such persons.

     The  accompanying  analysis  compares the combined results of operations of
the Company and the Predecessor for the fiscal year ended March 31, 1995 and the
Predecessor  for the fiscal year ended April 1, 1994,  the results of operations
of the Company for the fiscal year ended March 29, 1996 and the combined results
of operations of the Predecessor and the Company for the fiscal year ended March
31, 1995 and the  results of the  Company  for the fiscal  years ended March 28,
1997 and March 29, 1996.

     Because of the Acquisition,  certain financial  information described below
is not  comparable  in all  respects.  In  addition,  comparability  is affected
because of the following purchase accounting  adjustments made by the Company on
October 31, 1994: (i) a net decrease in  inventories of $44,734  consisting of a
reduction  of $491,397  attributable  to a change in the method used to estimate
the amount of manufacturing  overhead  included in inventories to a method based
on labor factors, not on a combination of labor and material factors,  offset by
an increase in the basis of inventories  of $446,664 to reflect their  estimated
net realizable value; (ii) an increase in the basis of property and equipment of
$382,733  to reflect  their  estimated  fair  value;  (iii) an  increase in debt
obligations  of  $106,275  to  reflect  present  values  of  amounts  to be paid
determined at current interest rates; (iv) a net increase in accrued liabilities
of $124,859 to reflect the acquisition  expenses of TSG Acquisition  Corp. to be
paid by the Company,  offset by a reduction of accrued  interest and  preference
fees of $96,000 retired in connection with the  Acquisition;  (v) a reduction in
accrued  restructuring  charges  of  $202,910  retired  in  connection  with the
Acquisition;  (vi) a  reduction  of notes  payable to  stockholders  of $400,000
retired in connection with the Acquisition; (vii) a net increase in other assets
of  $429,728  consisting  of  an  increase  in  identifiable  intangible  assets
(consisting of product software,  patents,  customer  contracts,  and unpatented
technology)  of $584,095 to reflect  their  estimated  fair values,  offset by a
reduction in goodwill and deferred debt issuance  expenses of $154,367  recorded
by  the  Predecessor;  and  (viii)  an  increase  in  goodwill  related  to  the
Acquisition  of  $3,853,877.  The principal  impacts of the purchase  accounting
adjustments  on the Company's  results of  operations  for the five months ended
March  31,  1995  consisted  of a slight  increase  in  depreciation  due to the
increase in the basis of  property  and  equipment  and their  estimated  useful
lives, an increase in amortization expense of approximately  $100,000 due to the
net increase in the basis of intangible assets,  including  goodwill,  and their
estimated  useful lives,  and an increase in cost of goods sold of approximately
$235,000 due to the revaluation of inventories. The change in the method used to
estimate the amount of  manufacturing  overhead  included in inventories did not
have a significant  effect on the Company's  results of operations  for the five
months ended March 31, 1995.

     During  the fiscal  years  ended  March 29,  1996 and March 28,  1997,  the
Company has reduced  goodwill by  approximately  $653,000 in the aggregate  with
respect to the realization of acquired deferred tax assets.

                              --------------------



                                       23
<PAGE>

Results of Operations

Year Ended March 28, 1997 Compared to the Year Ended March 29, 1996

     The following table shows certain line items in the Company's  consolidated
statements of  operations  for the years ended March 28, 1997 and March 29, 1996
that are discussed below together with the change expressed as a percentage.

                                    Year Ended       Year Ended     Percentage
                                     March 28,        March 29,      Increase
                                       1997             1996         (Decrease)
                                   ------------     ------------    -----------
Sales                              $ 33,471,918     $ 33,201,686           1% 
Cost of goods sold                   26,638,622       26,082,055           2%
General and 
   administrative expenses            2,391,164        2,204,915           8%
Marketing and selling expenses          881,324        1,290,349         -32%
Engineering, research and
  development expenses                1,776,611        1,197,183          48%
Restructuring charges                    62,500             --           -- 
Litigation settlement                  (105,146)            --           -- 
Interest expense                        399,469          941,261         -58%
Other income                            116,664           17,763         557%
Income tax expense                      553,379          326,315          70%
                                                                              
     Overview.  The  Company's  operations  for the year  ended  March 28,  1997
reflect a slow down in sales  during  the last six  months of the year which the
Company  attributes  to several  factors as  explained  below,  an  increase  in
engineering,  research  and  development  spending of  $579,428  directed at the
development of a new wireline smart payphone  product for the RBOC,  independent
and international  markets,  a gain on the settlement of litigation of $105,146,
restructuring  charges of $62,500,  lower  interest  expense as a result of debt
repayments  from proceeds of an initial public  offering and higher income taxes
due to limitations on utilization of net operating loss carryforwards.

     Sales.  The increase in sales during fiscal 1997 as compared to fiscal 1996
is primarily  related to volume  fluctuations.  Sales of smart payphone products
and components  decreased by approximately  $.6 million (3%) to $21.2 million in
fiscal 1997 as compared  to $21.8  million in fiscal  1996,  and  accounted  for
approximately 63% of sales during fiscal 1997 as compared to 66% of sales during
fiscal 1996. Sales related to refurbishment,  repair and conversion services and
related  products  during fiscal 1997  increased by  approximately  $1.2 million
(11%) to $11.8  million  as  compared  to $10.6  million  in  fiscal  1996,  and
accounted  for 35% of sales as  compared  to 32% in fiscal  1996.  Export  sales
consisting  primarily  of wireless  products  during  fiscal  1997  approximated
$461,000 as compared to approximately $856,000 during fiscal 1996.

     The Company  believes  that the reduction in smart product sales volume was
attributable  to several key factors,  including  the  uncertainties  created by
merger  activities among the Company's RBOC customers,  the efforts of the RBOCs
to comply with the requirements of the Telecommunications Act of 1996 during the
last six months of the Company's  fiscal year, and related budget  implications.
Notwithstanding,  sales from  refurbishment,  repair and conversion services and
related  products  increased  as a result of  additional  volume from one of the
Company's  customers  that  has not  begun a smart  product  upgrade  conversion
program.  Export sales  activities  during  fiscal 1997 did not generate  volume
comparable  to fiscal  1996, a trend the Company  expects to reverse  during the
coming year.

     The Company believes,  but cannot assure, that the decline in smart product
sales volume during the last six months of fiscal 1997,  which is believed to be
attributable to efforts of the RBOCs to comply with the


                                       24
<PAGE>

Telecommunications  Act of 1996,  represents  a short term  trend,  and that its
sales  will be  favorably  affected  by the  implications  of the new law during
fiscal 1998 and beyond.

     During  fiscal  1997,  the  Company  entered  into  a  non-exclusive  sales
agreement,  effective  July 1, 1996,  to provide its Gemini smart  payphones and
processors,  CoinNet payphone management system and other payphone components to
NYNEX for a period of five years.  Sales of smart payphone  products  during the
year ended March 28,  1997 were  primarily  attributable  to  shipments  under a
former sales agreement  between the Company and NYNEX executed in December 1995.
This sales  agreement  expired  during the third  quarter  of fiscal  1997,  and
although the Company entered into the new contract,  no significant  orders were
received until February 1997,  which the Company believes was due to the factors
enumerated above. During the year ended March 29, 1996, a significant portion of
the  Company's  sales were  attributable  to  shipments  under the former  NYNEX
agreement as well as a sales agreement between the Company and Southwestern Bell
Telephone   Company  ("SWB")  executed  in  December  1994.  SWB  had  purchased
approximately  65% of the  committed  volume under the agreement as of March 29,
1996. However,  sales to SWB under the 1994 contract were not significant during
the Company's 1997 fiscal year, a condition the Company believes is attributable
to a change in deployment  strategies of SWB. In June 1997, the Company  entered
into an agreement  with SWB that  supersedes  and  terminates  the December 1994
agreement. Under the new agreement, the Company agreed to reduce SWB's remaining
purchase  commitment to approximately  $3 million from  approximately $8 million
under the former  agreement  and,  among other things,  upgrade  SWB's  payphone
management  system. In return,  SWB made a $250,000 cash payment to the Company,
terminated  the  Company's  obligation  to pay  royalties  on sales  of  GemStar
processors to other  customers and terminated the Company's  obligation to repay
$375,000  received  from the sale of product  software  under the December  1994
agreement.  SWB also agreed to make additional cash payments of $250,000 on July
2, 1997,  $100,000 on  September  1, 1997,  $150,000  on  December  31, 1997 and
$250,000 on March 31, 1998 to the Company  subject to the  Company's  compliance
with the  terms and  conditions  of the  agreement,  including  conditions  with
respect to performance, service and repair. See Item 1 -- "Business -- Sales and
Markets" for a discussion of the Company's  dependence on significant  customers
and  contractual  relationships.  Also, see "Liquidity and Capital  Resources --
Operating Trends and Uncertainties," below.

     Cost of Goods Sold.  The  increase in cost of  products  sold is  primarily
attributable  to the increase in sales,  the increase in the percentage of sales
related to  refurbishment,  repair and conversion  services and related products
and certain sales price reductions.  Incremental costs of approximately $350,000
incurred in connection  with the closure of one of the  Company's  manufacturing
facilities and the consolidation of service operations were offset substantially
by gains of  approximately  $273,000  from changes in  estimates  of  contingent
liability  obligations  recorded in connection with the Acquisition.  Production
costs as a percentage of sales  increased to  approximately  80% during the year
ended March 28, 1997 as compared to 79% during the year ended March 29, 1996 due
to these factors.

     General  and   Administrative   Expenses.   The  increase  in  general  and
administrative  expenses is primarily  related to incremental costs and expenses
incurred as a public  reporting  entity after the  consummation of the Company's
initial public offering in May 1996.

     Marketing  and Selling  Expenses.  The decrease in marketing and selling is
primarily attributable to the expiration of a smart product royalty agreement on
June 30, 1996 and the related decrease in royalty expense.

     Engineering,  Research and Development Expenses. Engineering,  research and
development  expenses  increased  primarily  due to an expansion of  engineering
resources and product  development  activities.  The Company began to expand its
engineering  resources  during  the first  quarter  of  fiscal  1997 in order to
facilitate  smart  product  development  activities  and the  implementation  of
lower-cost  manufacturing  methodologies.  During the year ended March 28, 1997,
the Company capitalized  approximately $422,000 of software development costs in
connection with the development of its new smart payphone processor.


                                       25
<PAGE>

     Litigation  Settlement.  Pursuant  to the terms of a  settlement  agreement
dated July 3, 1996,  a suit filed  against the  Company by a former  supplier to
collect  approximately   $400,000  of  unpaid  obligations  was  dismissed  with
prejudice. As a result of the settlement agreement,  the Company realized a gain
of $105,146  representing the difference between the unpaid obligations recorded
in the Company's accounts and the aggregate settlement payments.

     Interest Expense.  The decrease in interest expense is primarily due to the
repayment of outstanding bank and stockholder  debt obligations  during May 1996
from proceeds of the Company's  initial  public  offering.  See  "Liquidity  and
Capital Resources -- Cash Flows From Financing Activities," below.

     Restructuring  Charges.   During  August  1996,  the  Company  initiated  a
facilities  consolidation plan intended to augment its on-going productivity and
quality improvement programs. The consolidation plan provided for the closure of
the  Company's  Kentucky  manufacturing  facility,  the closure of the Company's
Georgia corporate office facility,  the  consolidation of repair,  refurbishment
and conversion  service  operations into the Company's Virginia facility and the
consolidation of corporate activities and product assembly operations into a new
Georgia   facility.   In  connection  with  this  plan,  the  Company   recorded
restructuring  charges of $62,500  during the year ended March 28,  1997.  These
restructuring  charges  consisted of severance  obligations and estimated losses
related  to the  abandonment  of  assets  in  connection  with  the  closure  of
facilities.

     Other Income.  The Company assigned the capital lease obligation related to
its former Kentucky  facility to an unaffiliated  third party,  and recorded the
retirement of the  outstanding  capital lease  obligation and the disposition of
the property  during the fiscal year ended March 28, 1997.  In  connection  with
this  transaction,  the  Company  realized  a gain of $44,169  representing  the
difference between the outstanding lease obligation ($933,510) plus the proceeds
received  ($50,000)  and the net book  value  of the  property  ($939,341).  The
increase in other income during the year ended March 28, 1997 as compared to the
year  ended  March  29,  1996 is  primarily  attributable  to the gain  from the
disposition of the facility and an increase in income related to the sublease of
a portion of property leased by the Company.

     Income Tax Expense.  The increase in income tax expense is primarily due to
a  reduction  in  tax  benefits  from   utilization   of  net   operating   loss
carryforwards.  Benefits  of net  operating  loss  carryforwards  used to offset
current  tax  expense  amounted  to $71,995  during  fiscal  1997 as compared to
$334,985  during fiscal 1996.  Deferred tax benefits of $492,110 were recognized
during the year ended  March 28,  1997 as  compared  to $50,544  during the year
ended  March 29,  1996.  However,  deferred  tax  benefits  related to  acquired
deferred tax assets aggregating  $442,070 were applied to goodwill during fiscal
1997 as compared to $211,193 during fiscal 1996.

                              --------------------



                                       26
<PAGE>

Year Ended March 29, 1996 Compared to the Year Ended March 31, 1995

     The following table shows certain line items in the Company's  consolidated
statement of  operations  for the year ended March 29, 1996 and in the Company's
and Predecessor's  consolidated statement of operations for the year ended March
31, 1995 that are discussed below and that changed significantly between the two
periods indicated together with the change expressed as a percentage.

                                           Year Ended     Year Ended  Percentage
                                            March 29,     March 31,    Increase
                                              1996           1995     (Decrease)
                                          ------------  ------------  ----------
  
   Sales                                  $ 33,201,686  $ 20,270,012       64%
   Cost of goods sold                       26,082,055    17,402,379       50%
   General and administrative expenses       2,204,915     2,592,393      -15%
   Marketing and selling expenses            1,290,349       738,221       75%
   Engineering, research and development
     expenses                                1,197,183       938,048       28%
   Restructuring credits                          --         534,092     -100%
   Litigation settlement                          --         261,022     -100%
   Income tax expense                          326,315          --        --
  
     Overview. The Company's results for the year ended March 29, 1996 reflect a
significant  increase in sales volume, an increase in operating  expenses and an
income tax provision of $326,315 on pre-tax  profits of $1.5 million as compared
to the previous  year during which the Company  reported a loss of $1.5 million.
The results of the  Predecessor  during the seven months ended  October 30, 1994
includes a gain from the  recognition  of a litigation  settlement  of $261,022,
restructuring  credits of $534,092 and  acquisition  expenses of  $166,000.  The
results of  operations  of the Company for the five months  ended March 31, 1995
include the effects of the Acquisition  consisting  primarily of amortization of
intangible  assets of  approximately  $100,000  and an increase in cost of goods
sold of  approximately  $226,000.  The results of the Company during fiscal 1996
include the effects of the Acquisition  consisting  primarily of amortization of
intangible assets,  including  goodwill,  of $253,000 and an increase in cost of
goods sold of approximately $221,000.

     Sales.  Sales of smart payphone  products and components during fiscal 1996
approximated  $21.8  million as compared to  approximately  $6.6 million  during
fiscal 1995.  Sales  attributable to refurbishment  and conversion  services and
related  payphone  components  approximated  $10.6 million during fiscal 1996 as
compared to  approximately  $12.3 million during fiscal 1995.  Sales of wireless
payphone   products  and  components   consisting   primarily  of  export  sales
approximated  $856,000  during  fiscal 1996 as compared  to  approximately  $1.4
million  during  fiscal  1995.  The  $15.2  million  increase  in sales of smart
payphone  products and components  during fiscal 1996 as compared to fiscal 1995
was primarily  attributable to an increase in sales volume of GemStar  products,
Gemini  products and  electronic  locks under sales  agreements  entered into in
December 1994 and December 1995. Sales increases attributable to GemStar, Gemini
and  electronic  lock  products  were offset by a reduction  in sales  volume of
Inmate  products,  which the Company  believes is primarily  attributable to the
saturation  of the  inmate  institution  market.  The 14%  decline in sales from
repair,  refurbishment and conversion  services and related payphone  components
during  fiscal 1996 as compared to fiscal 1995 was  primarily due to a reduction
in volume that the Company believes was attributable to  implementation of smart
product conversion  programs by certain customers,  as well as competition.  The
decline in the Company's  wireless  product sales during fiscal 1996 as compared
to fiscal 1995 was primarily due to a decrease in export volume to Mexico, which
the Company  believes was  attributable  to the  devaluation of the Mexican peso
during fiscal 1995.

     Cost of Products  Sold.  The increase in cost of products sold is primarily
attributable  to the 64%  increase  in sales  during  fiscal 1996 as compared to
fiscal 1995.  Production  costs as a percentage of sales


                                       27
<PAGE>

declined to 79% during  fiscal  1996 as compared to 86% during  fiscal 1995 as a
result of the  increase in volume.  In  addition,  during the five months  ended
March 31,  1995,  the  Company  accrued  damages of $200,000  attributable  to a
product   recall   initiated   in  April   1995  (see   "Operating   Trends  and
Uncertainties," below). Purchase adjustments from the revaluation of inventories
in connection  with the  Acquisition  had the impact of increasing cost of goods
sold by $226,000  and  $221,000  during the five months ended March 31, 1995 and
year ended March 29, 1996, respectively.

     General   and   Administrative   Expenses.   The  decline  in  general  and
administrative  expenses is primarily related to cost reductions associated with
a restructuring  initiated during the latter part of fiscal 1994 and expenses of
$166,000  incurred by the Predecessor  during the seven months ended October 30,
1994 in  connection  with the  Acquisition.  Amortization  of goodwill and other
intangible  assets  recorded in  connection  with the  Acquisition  approximated
$253,000  during fiscal 1996 as compared to  approximately  $100,000  during the
five months ended March 31, 1995.

     Marketing  and Selling  Expenses.  The  increase in  marketing  and selling
expenses is primarily  due to royalties on sales of GemStar and Gemini  products
incurred  under an asset  purchase  agreement  dated  January 11,  1991,  and an
elimination of royalties  during the first six months of fiscal 1995 pursuant to
a November 9, 1994 amendment to the royalty provisions of that agreement.

     Engineering,  Research and Development Expenses. Engineering,  research and
development  expenses  increased  primarily  due to an expansion of  engineering
resources  and product  development  activities,  which had been reduced  during
fiscal 1995 as a result of the restructuring  initiated during the later part of
fiscal 1994.

     Restructuring  Credits.  During the five months ended March 31,  1995,  the
Company settled severance  obligations under employment  contracts terminated in
fiscal 1994 and  negotiated  the  termination  of certain  non-cancelable  lease
obligations   with  respect  to  facilities   closed  in  connection   with  the
restructuring  initiated  at the end of fiscal  1994.  The  severance  and lease
obligations  were settled on terms more favorable than estimated during the year
ended April 1, 1994, which resulted in the recognition of restructuring  credits
of $248,684 and  $274,659,  respectively,  during the seven months ended October
30, 1994. Restructuring credits recognized during the seven months ended October
30, 1994 aggregated $534,092.

     Litigation Settlement.  During the seven months ended October 30, 1994, the
Company  settled  litigation  against a supplier  to recover  costs and  damages
attributable  to defective  components  supplied to the Company,  and realized a
gain of approximately $261,000, net of legal fees of $56,000.

     Income Tax  Expense.  During the year ended  March 29,  1996,  the  Company
generated a taxable profit as compared to a net loss during the year ended March
31, 1995.  Benefits of net operating loss  carryforwards  used to offset current
tax expense  during  fiscal 1996  aggregated  $334,985.  Deferred  tax  benefits
recognized  during  fiscal  1996 of $50,544  were offset by benefits of acquired
deferred  tax assets  aggregating  $211,193  that were used to reduce  goodwill.
There was no tax  provision  during  fiscal 1995 as a result of the reported net
loss.

                              --------------------


                                       28
<PAGE>

Year Ended March 31, 1995 Compared to the Year Ended April 1, 1994

     The  following  table shows  certain  line items in the  Company's  and the
Predecessor's  consolidated statement of operations for the year ended March 31,
1995 and in the Predecessor's  consolidated statement of operations for the year
ended  April 1, 1994 that are  discussed  below and that  changed  significantly
between  the two  periods  indicated  together  with the change  expressed  as a
percentage.

                                           Year Ended    Year Ended   Percentage
                                            March 31,     April 1,     Increase
                                              1995          1994      (Decrease)
                                          ------------  ------------  ----------
 
  Sales                                   $ 20,270,012  $ 31,048,706     -35%
  Cost of goods sold                        17,402,379    25,761,831     -32%
  General and administrative expenses        2,592,393     3,476,932     -25%
  Marketing and selling expenses               738,221     1,748,814     -58%
  Engineering, research and development
    expenses                                   938,048     2,009,524     -53%
  Restructuring charges (credits)            (534,092)     2,570,652     121%
  Litigation settlement                        261,022          --        --

     Overview.  The results of the Company  and  Predecessor  for the year ended
March  31,  1995  reflect a  significant  decrease  in sales  and a  significant
decrease in  operating  expenses  from  restructuring  activities  at the end of
fiscal  1994.  The results of the  Predecessor  for the year ended April 1, 1994
reflect  restructuring  charges of  $2,570,652.  The results of the  Predecessor
during the seven  months  ended  October 30, 1994  include  the  recognition  of
restructuring  credits and the gain from recognition of a litigation  settlement
of $534,092 and $261,022,  respectively,  and expenses of approximately $166,000
incurred in connection with the  Acquisition.  The results of the Company during
the five months ended March 31, 1995 included the  recognition of product recall
damages of $200,000 and the effects of the Acquisition  consisting  primarily of
an increase in cost of goods sold of approximately  $235,000 and amortization of
intangible assets, including goodwill, of approximately $100,000.

     Sales.  Sales of smart payphone  products and components during fiscal 1995
approximated  $6.6 million as compared to $9.0 million during fiscal 1994. Sales
from  refurbishment  and  conversion  services and related  payphone  components
approximated $12.3 million during fiscal 1995 versus $21.2 million during fiscal
1994. Sales of wireless payphone products and components consisting primarily of
export sales  approximated $1.4 million in fiscal 1995 versus $833,000 in fiscal
1994. The 27% decline in sales of smart payphone products and components and the
42% decline in sales from  refurbishment  and  conversion  services  and related
payphone components resulted primarily from a decrease in the volume of business
due to the termination of a sales agreement for a first generation smart product
and the non-renewal of a refurbishment  sales agreement  between the Company and
one of the RBOCs during the latter part of fiscal 1994. The volume reductions in
fiscal 1995 resulting from the termination  and non-renewal of these  agreements
were offset somewhat by sales under the terms of a sales  agreement  between the
Company and SWB executed in December 1994. Sales under this agreement during the
five months ended March 31, 1995 approximated $2.6 million.  The increase in the
Company's  wireless  product  sales in fiscal 1995 as compared to fiscal 1994 is
attributable to an increase in export volume.  However, during the third quarter
of fiscal 1995,  the  devaluation  of the Mexican peso had an adverse  impact on
export sales to one of the Company's primary foreign customers.

     Cost of Products  Sold.  The decrease in cost of products sold is primarily
attributable  to a 35% decrease in sales,  which was offset by a net increase in
production costs during fiscal 1995.  Higher production costs as a percentage of
sales,  damages of $200,000  attributable to a product recall initiated in April
1995 (see "Operating  Trends and  Uncertainties,"  below) and the effects of the
Acquisition  consisting  primarily  of an  increase  in  cost


                                       29
<PAGE>

of goods sold of approximately $235,000 for the five months ended March 31, 1995
offset   decreases  in   provisions   for  obsolete  and  excess   inventory  of
approximately $758,000 and warranty expense of approximately $347,000 related to
reserves established in fiscal 1994.

     General and  Administrative  Expenses.  In connection  with a restructuring
initiated at the end of fiscal 1994, the Company closed one of its manufacturing
facilities  and three  satellite  office  locations  and relocated its corporate
headquarters  from  Pennsylvania  to  Georgia.   The  decrease  in  general  and
administrative  expenses  is  primarily  attributable  the  restructuring.  Cost
reductions attributable to the fiscal 1994 restructuring were offset somewhat by
Acquisition  expenses of  approximately  $166,000  during the seven months ended
October 30, 1994 and amortization  expense of approximately  $100,000 during the
five months ended March 31, 1995.

     Marketing  and Selling  Expenses.  The  reduction in marketing  and selling
expenses is  attributable to personnel and other  operating  expense  reductions
resulting   from  the  fiscal  1994   restructuring   and  the   curtailment  of
participation  at trade shows during fiscal 1995. In addition,  royalty  expense
during  fiscal  1995  declined  by  approximately  $188,000  as a  result  of an
amendment to the royalty provisions of an asset purchase agreement dated January
11, 1991 that eliminated royalty  obligations for the six months ended September
30, 1994.

     Engineering,   Research  and   Development   Expenses.   The  reduction  in
engineering,  research and development expenses is attributable to personnel and
other operating expense reductions  resulting from the fiscal 1994 restructuring
and the refocus of research and development  activities  towards  development of
smart payphone products.

     Litigation Settlement.  During the seven months ended October 30, 1994, the
Company  settled  litigation  against a supplier  to recover  costs and  damages
attributable  to defective  components  supplied to the Company,  and realized a
gain of approximately $261,000, net of legal fees of $56,000.

Liquidity and Capital Resources

Initial Public Offering

     During May 1996,  the  Company  completed  an initial  public  offering  of
1,150,000  Units,  each  Unit  consisting  of one  share of  Common  Stock and a
redeemable  warrant,  at a price  of  $9.00  per  Unit  for  gross  proceeds  of
$10,350,000. In connection with the offering, the Company issued warrants to the
underwriter  to  purchase  100,000  shares of  Common  Stock  (the  "Underwriter
Warrants") for gross proceeds of $10. Net proceeds received by the Company as of
March 28, 1997,  after  underwriting  discounts and expenses of  $1,231,897  and
other  expenses of  $824,953,  aggregated  $8,293,160.  At March 29,  1996,  the
Company had incurred and deferred  offering  expenses of $338,372.  Accordingly,
net proceeds from the Company's  initial public  offering  during the year ended
March 28, 1997 aggregated $8,631,532.

     The proceeds of the offering,  net of underwriting  discounts and expenses,
were  initially  used to  repay  then  outstanding  indebtedness  consisting  of
subordinated notes payable to stockholders of $2.8 million and bank indebtedness
aggregating  $6,318,113  (see "Cash Flows From  Financing  Activities,"  below).
Indebtedness under a loan agreement between the Company and its bank repaid with
the net  proceeds  consisted  of a $2.2 million term note due November 30, 1997,
$309,524  outstanding  under a  $650,000  term note due  November  30,  1997 and
indebtedness under a revolving credit agreement of $3,808,589.

The Loan Agreement

     At March 29,  1996,  the  Company  was able to borrow up to a maximum of $9
million under term and installment  notes and a revolving credit agreement under
the terms of a Loan and Security  Agreement (the "Loan  Agreement")  between the
Company and its bank.  Indebtedness  under the Loan  Agreement at March 29, 1996
included  $2,525,000  outstanding under term and installment notes,  including a
$2.2 million term note due November 30, 1997, and $1,093,735  outstanding  under
the revolving credit agreement.


                                       30
<PAGE>

     At March 28,  1997,  the  Company  was able to borrow up to a maximum of $9
million under the revolving  credit agreement of which $3,810,961 had been drawn
down on that date.

     At March 29, 1996 and March 28, 1997,  outstanding  indebtedness  under the
Loan  Agreement bore interest at a variable rate per annum equal to 1.5% above a
base rate quoted by Citibank, N.A. The interest rate was reduced from 2% above a
base rate quoted by Citibank,  N.A. on March 1, 1996. The base rate at March 28,
1997 and March 29,  1996 was 8.5% and 8.25%  per  annum,  respectively.  Amounts
borrowed under the Loan Agreement are secured by substantially all assets of the
Company, including accounts receivable,  inventories and property and equipment.
The Loan Agreement  expires on November 30, 1997, and is renewable  annually for
one-year periods unless terminated by the bank upon an occurrence of an event of
default or by the Company upon at least 90 days notice.

     The Loan  Agreement  contains  conditions  and  covenants  that prohibit or
restrict the Company from engaging in certain  transactions  without the consent
of the  bank,  including  merging  or  consolidating,  payment  of  subordinated
stockholder  debt  obligations,   declaration  or  payment  of  dividends,   and
disposition of assets, among others.  Additionally,  the Loan Agreement requires
the Company to comply with specific  financial  covenants,  including  covenants
with respect to cash flow, working capital and net worth. Noncompliance with any
of these  conditions and covenants or the occurrence of an event of default,  if
not waived or  corrected,  could  accelerate  the  maturity of the  indebtedness
outstanding  under the Loan  Agreement.  Although the Company was in  compliance
with the covenants set forth in the Loan  Agreement at March 28, 1997,  there is
no  assurance  that the Company will be able to remain in  compliance  with such
covenants in the future.

     The Company used the net proceeds of its initial  public  offering to repay
outstanding  indebtedness  under  the Loan  Agreement  in order  to  reduce  its
interest expense.  The Company intends to use the financing  available under the
Loan Agreement to finance its on-going  working  capital  needs.  If an event of
default under the existing working capital facility were to occur,  however, the
Company's ability in this regard could be curtailed.  In such event, the Company
would  seek  alternative  financing  sources,  but  there is no  assurance  that
alternative  financing  sources  would be available on  commercially  reasonable
terms,  or at all.  Further,  the Loan  Agreement  expires on November  30, 1997
unless it is renewed in  accordance  with its terms.  The  Company is  presently
discussing  renewal  options  with  its bank and is  seeking  other  refinancing
sources.  Although  the  Company  believes  that it  will  either  negotiate  an
acceptable  renewal or  refinancing  agreement,  there is no assurance  that its
efforts will be  successful.  The Company's  liquidity  would be materially  and
adversely  affected  if it is unable to renew or  refinance  is  present  credit
facility.

     The Company borrows funds to finance  increases in accounts  receivable and
inventories  and  decreases  in bank  overdrafts,  accounts  payable and accrued
liability  obligations to the extent that such requirements exceed cash provided
by operations,  if any. The Company also uses the financing  available under the
revolving credit agreement to fund operations, investing activities and payments
on long-term debt when necessary.  The Company measures its liquidity based upon
the amount of funds that the Company is able to borrow under the Loan Agreement,
which varies based upon  operating  performance  and the value of current assets
and liabilities.

Cash Flows From Financing Activities

     During the seven months prior to the  Acquisition  ended  October 30, 1994,
the Company generally maintained its outstanding  borrowings under the revolving
credit  agreement at the maximum amount  permitted.  Financing  available to the
Company  during this  period was not  sufficient  to fund the  working  capital,
capital  expenditure  and debt  service  requirements  of the  Company,  and the
Company was unable to meet its accrued  liability  and supplier  obligations  as
they became due. In April 1994,  amounts  borrowed  under the  revolving  credit
agreement  between  the  Company  and  its  bank  exceeded  the  maximum  amount
permitted.  However,  the Company and its bank entered  into an  amendment  that
provided  for an  over-advance  of  $300,000  that was repaid by May 31, 1994 in
accordance with the terms of the amendment.


                                       31
<PAGE>

     During the seven months ended October 30, 1994,  the Company was in default
of  the  terms  of  unsecured   promissory  notes,  with  outstanding   balances
aggregating  $425,536  at April 1,  1994,  as a result  of its  failure  to make
certain royalty payments. However, on November 9, 1994, the Company entered into
an amendment  agreement which brought the Company into compliance with the terms
of the note agreements.  The Company executed a non-interest  bearing promissory
note payable in nineteen equal monthly  installments in the principal  amount of
$206,595  representing  unpaid  royalties as of October 30, 1994.  This note was
repaid during the year ended March 28, 1997.

     In June 1994, the Company borrowed $400,000 from its preferred stockholders
and issued a master  subordinated  promissory  note  payable  on demand  bearing
interest at a rate of 10% per annum. Under the terms of the master  subordinated
promissory note, a loan preference fee in an escalating amount which, when added
to accruing interest, would equal 5% of the outstanding principal for each month
the note was  outstanding  became  immediately  due and payable upon a change in
ownership of the Company.  In connection with the Acquisition,  the subordinated
master promissory note together with accrued interest and preference fees in the
amount of $96,000 were retired.

     Concurrently with the issuance of the subordinated  master promissory note,
the Company and its bank entered into an amendment to the Loan  Agreement  and a
$500,000 installment note obligation with a then outstanding balance of $62,500.
The Company  borrowed  $402,500 and executed an amended  installment note in the
amount of $465,000 payable in eighteen  monthly  installments of $25,000 and one
final  installment of $15,000.  This note was repaid during the year ended March
29, 1996.

     Pursuant  to the  October 31, 1994  Investment  Agreement  entered  into in
connection with the Acquisition,  the Company borrowed $2.8 million from Wexford
and Acor and issued  10%  interest  bearing  subordinated  promissory  notes due
November 1, 1999. The Company issued a 10% interest bearing subordinated note to
Wexford in the  principal  amount of  $2,361,082  dated  October 31,  1994.  The
Company issued 10% interest bearing subordinated promissory notes to Acor in the
principal amount of $208,216.73 dated October 31, 1994, $99,591.93 dated October
31, 1994,  $83,497.82  dated November 10, 1994 and $47,611.52 dated December 23,
1994.

     Concurrently with the Acquisition, the Loan Agreement was amended, and $2.2
million of debt  outstanding  under the revolving credit agreement was converted
into a term note payable on November 30, 1997.  However,  proceeds of $2,569,298
from the subordinated  promissory notes dated October 31, 1994 issued to Wexford
and Acor  were used to  retire  debt  outstanding  under  the  revolving  credit
agreement,  and after such repayment,  the initial principal balance outstanding
under the $2.2  million  term note on October 31, 1994  amounted to  $1,291,667.
Between  October 31, 1994 and March 31, 1995,  the Company  borrowed the balance
available  under the $2.2 million term note of  $908,333,  and also  re-borrowed
$970,196 under its revolving credit agreement.

     Net payments of indebtedness under the Company's revolving credit agreement
during the seven months  ended  October 31, 1994 and five months ended March 31,
1995 amounted to $1,491,074 and $1,599,102, respectively. Net proceeds under the
revolving  credit  agreement  during the year ended March 29,  1996  amounted to
$123,538. Net proceeds under the Company's revolving credit agreement during the
year ended  March 28,  1997  amounted  to  $2,717,226.  Net  proceeds  under the
revolving  credit  agreement  during the year ended March 28,  1997  reflect the
repayment of  $3,808,589  of  indebtedness  from the  proceeds of the  Company's
initial pubic offering.

     During the year ended March 28, 1997, the Company repaid, from the proceeds
of  the  Company's   initial  public  offering,   $2.8  million  of  outstanding
indebtedness under the 10% interest bearing subordinated promissory notes issued
to Wexford and Acor.


                                       32
<PAGE>

     Principal  payments on other  long-term debt and capital lease  obligations
during the seven months ended October 30, 1994, five months ended March 31, 1995
and year ended  March 29, 1996  amounted to  $459,084,  $482,307  and  $813,754,
respectively.  Principal  payments on other  long-term  debt and  capital  lease
obligations  during  the  year  ended  March  28,  1997  aggregated  $2,599,521,
including  repayment  of the $2.2  million  term note due  November 30, 1997 and
repayment of $309,524  outstanding  under a $650,000  term note due November 30,
1997 from the  proceeds of the  Company's  initial  public  offering.  Principal
payments on other long-term debt and capital lease  obligations  during the year
ended March 28, 1997,  excluding the repayments of term note  indebtedness  from
the  proceeds of the  offering,  amounted to $89,997.  The decrease in principal
payments  (exclusive of  repayments  made from proceeds of the offering) for the
year  ended  March 28,  1997 as  compared  to the year ended  March 29,  1996 is
attributable  to debt maturing  during fiscal 1997, the repayments made from the
proceeds of the  offering and the  assignment  of the capital  lease  obligation
related to the  Company's  Kentucky  facility  to an  unrelated  third  party in
November 1996.

     The Company has also  established a cash  management  program with its bank
under which the Company  funds drafts as they clear the bank.  Accordingly,  the
Company maintains bank overdrafts  representing  outstanding drafts and utilizes
the cash  management  account  as a source  of  funding.  Bank  overdrafts  vary
according to many factors,  including the volume of business,  and the timing of
purchases  and  disbursements.  During the seven months ended  October 30, 1994,
five months  ended March 31, 1995 and year ended March 29, 1996,  the  Company's
bank  overdrafts  increased by $323,633,  $120,714 and  $501,761,  respectively.
During the year ended March 28, 1997, the Company's bank overdrafts decreased by
$759,751.

     In June  1996,  the  Company  issued  40,000  shares  of  common  stock for
aggregate  proceeds of $160,000  upon the exercise of  outstanding  common stock
purchase  warrants issued in May 1995. See "Capital  Commitments and Liquidity,"
below.  During the year ended March 28, 1997, the Company issued 5,000 shares of
common  stock upon the  exercise  of  incentive  stock  options at an  aggregate
exercise  price of $5,000,  and  issued  6,760  shares of common  stock upon the
exercise of rights granted under the Company's 1995 Employee Stock Purchase Plan
for an aggregate purchase price of $51,714.

Cash Flows From Operating Activities

     During the seven  months  ended  October 30,  1994,  the Company  generated
$914,820 of cash from  operating  activities.  The Company used $99,688 of cash,
net of non-cash charges and credits of $323,678, to fund operating losses during
the seven  months  ended  October 30, 1994.  Because of  recurring  losses,  the
Company's cash resources during the seven months ended October 30, 1994 were not
sufficient  to fund  working  capital,  capital  expenditure  and  debt  service
requirements,  and the Company  was unable to meet all of its accrued  liability
and supplier  obligations as they became due.  However,  the Company was able to
generate cash from reductions in accounts receivable and inventories of $577,671
and $1,387,946,  respectively,  and prepaid expenses of $66,940 during the seven
months ended October 30, 1994.  The cash  provided  from these asset  reductions
enabled the Company to begin efforts to decrease its past due  obligations,  and
during the seven  months ended  October 30,  1994,  $965,672 of cash was used to
reduce accounts payable, accrued liabilities and accrued restructuring charges.

     During the five months ended March 31, 1995, the Company used $1,597,674 of
cash to fund operating activities. Cash used to fund operating losses during the
five months ended March 31, 1995 amounted to $358,182,  net of non-cash  charges
and credits of $707,399. Also, because of an increase in the volume of business,
the Company used  $329,469  and  $764,211 of cash to fund  increases in accounts
receivable and inventories, respectively, during the five months ended March 31,
1995.  As a  result  of  the  investor  financing  received  in  connection  the
Acquisition and an increase in deferred revenue which provided  $375,000 in cash
(see  "Capital  Commitments  and  Liquidity,"  below),  the  Company was able to
further pay down its past due liability  obligations,  and used $618,352 of cash
to reduce its accounts payable,  accrued  liabilities and accrued  restructuring
charges during the five months ended March 31, 1995.


                                       33
<PAGE>

     During  the year  ended  March 29,  1996,  the  Company  generated  cash of
$194,390  from  operating  activities.   Cash  provided  by  operations,   after
adjustments  related to non-cash  charges of  $1,583,659,  during the year ended
March 29,  1996,  amounted  to  $2,761,030.  Also,  although  the  Company  paid
remaining  undisputed  past due  liability  obligations,  a net  increase in the
Company's  supplier and accrued  liability  obligations,  income taxes  payable,
deferred revenue and accrued  restructuring  charges provided cash of $2,600,034
during fiscal 1996.  The Company used  $4,634,615 in cash used to fund increases
in  accounts   receivable  and   inventories   of  $1,206,385  and   $3,428,230,
respectively.  In  addition,  the  Company  expended  $474,095  of  cash to fund
increases in other assets  including the acquisition of a patent license and the
expenses of the Company's  initial public  offering  during the year ended March
29,  1996.  The  increases  in  accounts  receivable,  inventories  and  current
liability  obligations  during  the year  ended  March 29,  1996 were  primarily
related to the increase in the volume of business as compared to fiscal 1995.

     Cash used to fund operating activities during the year ended March 28, 1997
amounted to  $4,995,192.  During the year ended March 28,  1997,  the  Company's
operations  generated  $2,613,011 in cash, after adjustments related to non-cash
charges  and  credits  of  $1,602,352.  In  addition,  a  decrease  in  accounts
receivable  caused by sales  fluctuations  provided cash of $631,595  during the
year ended  March 28,  1997.  The  Company  used  $2,484,664  in cash to fund an
increase in  inventories  during the year ended March 28, 1997.  This  inventory
increase was related to the production of electronic  locks and GemStar products
under contractual  agreements (see "Capital  Commitments and Liquidity," below),
the final  production  run of Gemini  printed  circuit board  assemblies to meet
anticipated  sales  requirements  until the planned release of the Company's new
smart payphone processor and a slow-down of orders during the latter part of the
year (see "Results of Operations,"  above). The Company used $418,404 of cash to
fund  changes in prepaid  expenses  and other  assets  consisting  primarily  of
capitalized software development expenses. In addition,  cash used for decreases
in accounts  payable of  $3,983,739,  income taxes payable of $39,659,  deferred
revenue of $541,245 and accrued  liabilities,  including  accrued  restructuring
charges, of $771,399 aggregated $5,336,042 during the year ended March 28, 1997.
The  decrease in accounts  payable is related to the  slow-down in sales and the
Company's  efforts  to reduce  contracted  manufacturing  volume  and  inventory
balances during the latter part of fiscal 1997.  During fiscal 1997, the Company
satisfied its delivery  requirements  with respect to revenues deferred at March
29, 1996 and deferred  revenue  decreased  accordingly.  The decrease in accrued
liability  obligations  is primarily  attributable  to the expiration of a smart
product  royalty  agreement  and the payment of  remaining  royalty  obligations
during  fiscal 1997 and a decrease in accrued  interest due to the  repayment of
debt obligations.

Capital Commitments and Liquidity

     The  Company  has not  entered  into any  significant  commitments  for the
purchase of capital assets. However, the Company intends to purchase and install
information  systems and capital  equipment,  including  printed  circuit  board
assembly equipment and other manufacturing  equipment,  to advance its prototype
manufacturing and product testing capabilities during the next year at a cost of
approximately  $800,000.  The Company  believes,  based on its current plans and
assumptions relating to its operations,  that its sources of capital,  including
capital  available under its revolving credit line and cash flow from operations
will be adequate to satisfy its anticipated  cash needs,  including  anticipated
capital expenditures, for at least the next year. However, in the event that the
Company's  plans  or the  basis  for  its  assumptions  change  or  prove  to be
inaccurate,  or cash flow and  sources of capital  prove to be  insufficient  to
provide for the Company's cash requirements (due to unanticipated expenses, loss
of sales revenues,  operating  difficulties or otherwise),  the Company would be
required  to  seek  additional  financing.  In such an  event,  there  can be no
assurance  that  additional  financing  will  be  available  to the  Company  on
commercially reasonable terms, or at all.

     Extension of credit to customers  and  inventory  purchases  represent  the
principal working capital requirements of the Company.  Significant increases in
accounts  receivable and inventory  balances could have an adverse effect on the
Company's  liquidity.  The  level of  inventory  maintained  by the  Company  is
dependent on a number of factors,  including delivery requirements of customers,
availability  and  lead-time  of  components  and the  ability of the Company to
estimate and plan the volume of its business.  The Company  markets a wide


                                       34
<PAGE>

range of services  and  products  and the  requirements  of its  customers  vary
significantly  from period to period.  Accordingly,  inventory balances may vary
significantly.

     In  October  1994,  the  Company  entered  into  a  contract  manufacturing
agreement  that  provides  for the  production  of its  GemStar  smart  payphone
processors.  The Company  committed to purchase $12.2 million of product over an
eighteen-month period beginning in December 1994. In addition, in November 1994,
the  Company  entered  into a dealer  agreement  that  committed  the Company to
purchase  approximately  $3.5 million of electronic lock devices over a two-year
period. The Company initially  scheduled  purchases under these agreements based
on anticipated  quantities required to meet its sales commitments.  At March 28,
1997, the Company had acquired the majority of committed  purchase  volume under
these purchase  agreements.  However,  as a result of a decline in sales to SWB,
the Company's inventories related to these agreements increased by approximately
$2 million during the year ended March 28, 1997.

     The revolving credit agreement  between the Company and its bank limits the
outstanding   indebtedness  secured  by  eligible  inventory  to  $3.1  million.
Accordingly,  the increase in inventory together with a decrease in sales during
the last  six  months  of  fiscal  1997 has  adversely  affected  the  Company's
liquidity under the revolving  credit  agreement.  The ability of the Company to
improve its  liquidity  during the next year is  dependent on the level of smart
payphone product orders and the extent of the related  inventory  reduction,  if
any.

     In December 1994, the Company entered into a sales agreement with SWB under
which SWB  committed  to purchase  $21.3  million of GemStar  smart  processors,
electronic  locks and other components over a three-year  period.  In connection
with this agreement, the Company sold the rights to certain product software for
an aggregate purchase price of $500,000.  The Company received back an exclusive
irrevocable  perpetual  right to sub-license the software in connection with the
sale of related  products.  In return,  the Company  agreed to pay  royalties on
sales of licensed  products to other  customers.  At March 28, 1997, the Company
was not  obligated  and had not paid any  royalties  under  the  agreement.  The
Company was obligated to repay,  three years from the date of sale, a portion of
the purchase  price up to a maximum  amount of  $375,000,  which is reflected as
deferred revenue in the Company's consolidated financial statements at March 29,
1996 and March 28,  1997.  However,  in June 1997,  the Company  entered into an
agreement with SWB that  superseded and terminated the December 1994  agreement.
Under the new agreement,  the Company agreed to reduce SWB's remaining  purchase
commitment to approximately  $3 million from  approximately $8 million under the
former  agreement  and, among other things,  upgrade SWB's  payphone  management
system. In return,  SWB made a $250,000 cash payment to the Company,  terminated
the Company's obligation to pay royalties on sales of licensed products to other
customers and  terminated the Company's  obligation to repay  $375,000  received
from the sale of product  software under the December 1994  agreement.  SWB also
agreed to make additional cash payments of $250,000 on July 2, 1997, $100,000 on
September 1, 1997,  $150,000 on December 31, 1997 and $250,000 on March 31, 1998
to the Company subject to the Company's compliance with the terms and conditions
of the agreement, including conditions with respect to performance,  service and
repair.  SWB has the right to cancel the agreement  upon default by the Company.
Therefore,  there is no assurance  that the Company will receive the  additional
payments  or that its will ship the  products  set forth in the  agreement.  The
Company believes that it will be able to market inventory quantities of products
manufactured for supply under the former agreement, and presently estimates that
the value of these  inventories  at March 28, 1997 is not  impaired in an amount
that exceeds amounts received under the new agreement.

     During  October  1994,  the Company,  its bank and a contract  manufacturer
entered into an escrow  agreement  as security for the payment of the  Company's
obligations to the contract manufacturer. In May 1995, the Company issued common
stock purchase  warrants that provided the contract  manufacturer with the right
to purchase  40,000 shares of the Common Stock at a price of $4.00 per share for
a period of five years in return for  extension  of credit of $1.5  million  and
45-day payment terms to the Company.  This agreement had a significant favorable
impact on the Company's liquidity. However, if the Company defaults with respect
to the payment terms, the Company will be required to utilize the escrow account
previously  established,  which could have a significant  adverse  effect on the
Company's liquidity.


                                       35
<PAGE>

Operating Trends and Uncertainties

     Dependence  on Customers  and  Contractual  Relationships.  During the past
three years,  four of the RBOCs have accounted for the majority of the Company's
sales.  The  Company  anticipates  that it will  continue  to derive most of its
revenues from such customers,  and other regional telephone  companies,  for the
foreseeable future. The loss of any one RBOC customer or a significant reduction
in sales volume from these customers would have a material adverse effect on the
Company's  business.  The Company's  prospects for continued  profitability  are
largely  dependent upon the RBOCs  upgrading the  technological  capabilities of
their  installed  base of payphones,  and  utilizing the Company's  products and
services for such upgrade conversion programs. Also, the Company's prospects and
the ability of the  Company to maintain a  profitable  level of  operations  are
dependent  upon its  ability  to  secure  contract  awards  from the  RBOCs.  In
addition,  the  Company's  prospects  for growth are  dependent  upon the market
acceptance and success of its smart payphone products, as well as development of
smart products containing additional advanced features. If the Company is unable
to attract the  interest  of the RBOCs to deploy the  Company's  smart  payphone
products, the Company's sales revenues,  business and prospects for growth would
be  adversely  affected.  Further,  the  Company's  ability to  maintain  and/or
increase  its sales is  dependent  upon its ability to compete for and  maintain
satisfactory  relationships  with the RBOCs,  particularly  those RBOCs that are
presently  significant  customers  of  the  Company.  Prior  to a  restructuring
instituted in 1994, the Company experienced difficulties with a first generation
smart payphone product,  which  difficulties  subsequently  were remedied.  Such
difficulties,  however,  resulted  in the  termination  of a  contract  for such
product with one of the Company's then significant RBOC customers.  There can be
no assurances that similar difficulties will not occur in the future.

     In June 1997, a December 1994 sales  agreement  between the Company and SWB
was  terminated  and  superseded by a new agreement  (see Item 1 -- "Business --
Sales and  Markets").  Under the new agreement,  SWB's  purchase  commitment was
reduced from approximately $8 million to $3 million.  However, SWB has the right
to cancel the  agreement  upon a default by the  Company of any of the terms and
conditions contained in the new agreement.

     The  assessment  of penalties  and/or  damages  under the  Company's  sales
contracts  could  have a  material  adverse  effect on the  Company's  operating
results and liquidity. In April 1995, the Company initiated a recall of products
due to contamination  introduced into the manufacturing process by the Company's
contract   manufacturer.   Although  the  Company's  contract  manufacturer  was
responsible for the repair or replacement of the recalled  product,  the Company
incurred  liquidated  damages  under the terms of the sales  agreement  with its
customer in the amount of $200,000.

     Sales Prices.  The  Company's  agreements  with its contract  manufacturers
generally provide that the Company will bear certain cost increases  incurred by
the manufacturer.  Accordingly,  the Company's manufacturing costs may fluctuate
based on costs  incurred by its  contract  manufacturers  and such  fluctuations
could have a material  and  adverse  impact on  earnings.  The  Company's  sales
agreements with customers generally have fixed product prices with limited price
escalation provisions. Consequently, there is a risk that the Company may not be
able to increase  sales prices when  product  costs  increase.  In the event the
Company's costs increase  without a  corresponding  price increase or orders are
lost due to price  increases,  the  Company's  profitability  would be adversely
affected. The Company encounters  substantial  competition with respect to smart
payphone  contract  awards by the RBOCs and this  competition  is  beginning  to
result in price  reductions.  The  Company  reduced its prices to NYNEX upon the
execution of a November 1996 sales agreement based on the planned release of its
new lower cost smart processor  during the fourth quarter of fiscal 1997.  Until
the Company releases its new smart processor and depletes  present  inventories,
the Company will  experience a reduction in gross profit margins with respect to
smart product sales to NYNEX,  and such  reduction  will be material.  Any other
price  reductions in response to  competition  will also result in reduced gross
profit  margins  unless the  Company is able to  achieve  reductions  in product
costs.


                                       36
<PAGE>

     Seasonality. The Company's sales are generally stronger during periods when
weather does not interfere with the  maintenance  and  installation  of payphone
equipment by the Company's customers, and may be adversely impacted near the end
of the  calendar  year by the budget  short  falls of  customers.  However,  the
Company may also receive large  year-end  orders from its customers for shipment
in December depending upon their budget positions. In the event the Company does
not receive any significant end of year orders for its smart payphone  products,
its third quarter sales may decline significantly in relation to other quarters.

     Sources of Supply and  Dependence  on Contract  Manufacturers.  The Company
generally  assembles its smart  payphone  products from  assemblies  produced by
certain  manufacturers under contractual  arrangements.  To the extent that such
manufacturers  encounter  difficulties in their production  processes that delay
shipment  to the  Company or that  affect the  quality of items  supplied to the
Company,  the Company's  ability to perform its sales agreements or otherwise to
meet supply schedules with its customers can be adversely affected. In the event
that contract manufacturers delay shipments or supply defective materials to the
Company,  and such  delays or  defects  are  material,  the  Company's  customer
relations  could  deteriorate  and its  sales  and  operating  results  could be
materially and adversely affected.

     As a percentage of revenues, the majority of the Company's products contain
components or assemblies  that are purchased  from single  sources.  The Company
believes that there are alternative sources of supply for most of the components
and assemblies  currently  purchased from those sources.  Most of the components
and assemblies used by the Company for which there are not immediately available
alternative  sources  of supply  are  provided  to the  Company  under  standard
purchase  arrangements.  In addition,  suppliers of certain electronic parts and
components  to the Company and its  contract  manufacturers  occasionally  place
their  customers on allocation for those parts.  If a shortage or termination of
the supply of any one or more of such  components or  assemblies  were to occur,
the Company's  business  could be materially  and  adversely  affected.  In such
event, the Company would have to incur the costs associated with redesigning its
products to include  available  components  or  assemblies  or otherwise  obtain
adequate  substitutes,  and those costs could be material.  Also,  any delays in
redesigning products or obtaining  substitute  components could adversely affect
the Company's business.

     Telecommunication  Act. On February 8, 1996, the President  signed into law
the  Telecommunications  Act of 1996 (the  "Telecommunications  Act"),  the most
comprehensive   reform  of  communications   law  since  the  enactment  of  the
Communications Act of 1934. As a result of the  Telecommunications  Act of 1996,
the RBOCs  will be  permitted  to  manufacture  and  provide  telecommunications
equipment  and  to  manufacture   customer   premises   equipment  when  certain
competitive conditions have been met. It is possible that one or more RBOCs will
decide to manufacture  payphone  products,  which would increase the competition
faced by the Company and could  decrease  demand for the  Company's  products by
such RBOCs.  Notwithstanding,  the Company believes that deregulation  generally
will benefit the Company.  However,  there can be no assurance  that the Company
will benefit  from  deregulation  or that it will not be  adversely  affected by
deregulation.

     Net Operating Loss Carryforwards. As of March 28, 1997, the Company had net
operating  loss  carryforwards  for income tax  purposes  of  approximately  $14
million to offset  future  taxable  income.  Under  Section 382 of the  Internal
Revenue  Code of  1986,  as  amended,  the  utilization  of net  operating  loss
carryforwards is limited after an ownership  change,  as defined in such Section
382,  to an  annual  amount  equal  to  the  value  of  the  loss  corporation's
outstanding stock immediately before the date of the ownership change multiplied
by the  federal  long-term  tax-exempt  rate in  effect  during  the  month  the
ownership change occurred. Such an ownership change occurred on October 31, 1994
and could occur in the future.  As a result,  the Company  will be subject to an
annual  limitation  on the  use of its net  operating  losses  of  approximately
$210,000.  This limitation only affects net operating  losses incurred up to the
ownership  change and does not reduce the total amount of net  operating  losses
which may be taken,  but  limits the  amount  which may be used in a  particular
year. Therefore, in the event the Company maintains profitable operations,  such
limitation  would have the effect of increasing  the Company's tax liability and
reducing net income and available  cash resources if the taxable income during a
year  exceeded the  allowable  loss carried  forward to that year.  In addition,
because


                                       37
<PAGE>

of such limitations,  the Company will be unable to use a significant portion of
its net operating loss carryforwards.

Selected Quarterly Data

     The  following  sets forth a summary of selected  statements  of operations
data  (unaudited)  for the  quarters  ended June 30, 1995,  September  29, 1995,
December 29, 1995 and March 29, 1996:

                                             Quarter Ended
                        --------------------------------------------------------
                          June 30,    September 29,   December 29,    March 29,
                            1995          1995            1995           1996
                        -----------    -----------    -----------    -----------
Net sales               $ 6,354,145    $ 7,737,680    $ 9,585,664    $ 9,524,197
Net income (loss)       $  (230,658)   $   236,104    $   654,957    $   516,968

     The  following  sets forth a summary of selected  statements  of operations
data  (unaudited)  for the  quarters  ended June 28, 1996,  September  27, 1996,
December 27, 1996 and March 28, 1997:

                                             Quarter Ended
                        --------------------------------------------------------
                          June 28,    September 27,   December 27,    March 28,
                            1996           1996           1996           1997
                        -----------    -----------    -----------    -----------
Net sales               $12,078,496    $10,061,718    $ 5,651,655    $ 5,680,049
Net income (loss)       $   585,080    $   385,389    $    27,145    $    13,045

                              --------------------



                                       38
<PAGE>

Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

                                                                            Page

Independent Auditors' Report                                                 40

Consolidated Financial Statements:

  Consolidated Balance Sheets as of March 29, 1996 and March 28, 1997        41

  Consolidated Statements of Operations for the seven months ended 
   October 30, 1994, five months ended March 31, 1995
   and years ended March 29, 1996 and March 28, 1997                         42

  Consolidated Statements of Cash Flows for the seven months ended 
   October 30, 1994, five months ended March 31, 1995
   and years ended March 29, 1996 and March 28, 1997                         43

  Consolidated Statements of Changes in Stockholders' Equity (Deficit) 
   for the seven months ended October 30, 1994, five months ended
   March 31, 1995 and years ended March 29, 1996 and March 28, 1997          44

  Notes to Consolidated Financial Statements                                 45

Financial Statement Schedule:

  Schedule II--Valuation and Qualifying Accounts                             89

   All other  schedules are omitted  because they are not required or are
   not applicable,  or the required information is shown in the financial
   statements or notes thereto.

Item 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
        FINANCIAL DISCLOSURES

        None

                              --------------------


                                       39
<PAGE>

                          INDEPENDENT AUDITORS' REPORT

Stockholders
Technology Service Group, Inc.

     We have audited the accompanying  consolidated balance sheets of Technology
Service Group,  Inc. and subsidiary as of March 28, 1997 and March 29, 1996, and
the  related  consolidated   statements  of  operations,   stockholders'  equity
(deficit), and cash flows for the years ended March 28, 1997 and March 29, 1996,
five months ended March 31, 1995,  and the seven months ended  October 30, 1994.
Our audits also included the financial statement schedule listed in the Index at
Item 8. These  financial  statements  and financial  statement  schedule are the
responsibility of the Company's management.  Our responsibility is to express an
opinion on the financial  statements and financial  statement  schedule based on
our audits.

     We conducted  our audits in accordance  with  generally  accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining on a test basis,  evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

     In our opinion,  such consolidated  financial statements present fairly, in
all material respects,  the financial position of Technology Service Group, Inc.
and  subsidiary  at March 28,  1997 and March 29,  1996 and the results of their
operations and their cash flows for the years ended March 28, 1997 and March 29,
1996,  the five months ended March 31, 1995,  and the seven months ended October
30, 1994 in conformity with generally accepted accounting  principles.  Also, in
our opinion,  such financial statement schedule,  when considered in relation to
the basic consolidated financial statements taken as a whole, presents fairly in
all material respects the information set forth therein.

DELOITTE & TOUCHE LLP
Atlanta, Georgia
May 23, 1997
(June 9, 1997 as to the last
paragraph of Note 14)



                                       40
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                           CONSOLIDATED BALANCE SHEETS

                                                      March 29,      March 28,
                                                        1996           1997
                                                    ------------   ------------
ASSETS
Current assets:
  Cash                                              $     19,787   $     67,880
  Accounts receivable, less allowance for 
      doubtful accounts of $216,000 and $147,000       3,866,372      3,234,777
  Inventories                                          8,658,669     10,879,180
  Deferred income taxes                                   50,544        542,654
  Prepaid expenses and other current assets              146,117        140,981
                                                    ------------   ------------
        Total current assets                          12,741,489     14,865,472
Property and equipment, net                            2,198,625        847,443
Other assets                                           4,693,650      4,059,467
                                                    ============   ============
                                                    $ 19,633,764   $ 19,772,382
                                                    ============   ============

LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Bank overdraft                                    $  1,002,403   $    242,652
  Borrowings under revolving credit agreement               --        3,810,961
  Current maturities under long-term debt and
       capital lease obligations                         118,444           --
  Accounts payable                                     5,030,945      1,047,206
  Income taxes payable                                   165,666        126,007
  Deferred revenue                                       541,245        375,000
  Accrued liabilities                                  1,472,379      1,015,032
  Accrued restructuring charges                           16,427         27,794
                                                    ------------   ------------
        Total current liabilities                      8,347,509      6,644,652
Borrowings under revolving credit agreement            1,093,735           --
Long-term debt and capital lease obligations           3,414,586           --
Notes payable to stockholders                          2,800,000           --
Deferred revenue                                         375,000           --
Other liabilities                                          3,198           --
                                                    ------------   ------------
                                                      16,034,028      6,644,652
                                                    ------------   ------------
Commitments and contingencies                               --             --
Stockholders' equity:
  Preferred stock, $100 par value, 100,000 
      authorized, none issued or outstanding                --             --
  Common stock, $.01 par value, 10,000,000 
      shares authorized, 3,500,000 and 
      4,701,760 shares issued and outstanding             35,000         47,018
  Capital in excess of par value                       3,465,000     11,962,856
  Retained earnings                                      111,790      1,122,449
  Cumulative translation adjustment                      (12,054)        (4,593)
                                                    ------------   ------------
        Total stockholders' equity                     3,599,736     13,127,730
                                                    ------------   ------------
                                                    $ 19,633,764   $ 19,772,382
                                                    ============   ============

                 The accompanying notes are an integral part of
                    these consolidated financial statements.


                                       41
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                      CONSOLIDATED STATEMENTS OF OPERATIONS

<TABLE>
<CAPTION>
                                             Predecessor                        Company                     
                                            ------------       --------------------------------------------
                                            Seven Months        Five Months
                                               Ended              Ended         Year Ended      Year Ended
                                            October 30,          March 31,       March 29,       March 28,
                                               1994                1995            1996            1997
                                           ------------        ------------    ------------    ------------
<S>                                        <C>                 <C>             <C>             <C>         
Net sales                                  $ 11,108,653        $  9,161,359    $ 33,201,686    $ 33,471,918
                                           ------------        ------------    ------------    ------------
Costs and expenses:                                           
    Cost of goods sold                        9,176,134           8,226,245      26,082,055      26,638,622
    General and administrative expenses       1,742,324             850,069       2,204,915       2,391,164
    Marketing and selling expenses              366,464             371,757       1,290,349         881,324
    Engineering, research and                                 
        development expenses                    457,553             480,495       1,197,183       1,776,611
    Restructuring charges (credits)            (534,092)               --              --            62,500
    Litigation settlement                      (261,022)               --              --          (105,146)
    Interest expense                            599,276             356,624         941,261         399,469
    Other income                                (14,618)            (58,250)        (17,763)       (116,664)
                                           ------------        ------------    ------------    ------------
                                             11,532,019          10,226,940      31,698,000      31,927,880
                                           ------------        ------------    ------------    ------------
Income (loss) before income tax                               
    expense                                    (423,366)         (1,065,581)      1,503,686       1,544,038
Income tax expense                                 --                  --          (326,315)       (533,379)
                                           ------------        ------------    ------------    ------------
Net income (loss)                          $   (423,366)       $ (1,065,581)   $  1,177,371    $  1,010,659
                                           ============        ============    ============    ============
Income (loss) per common and                                  
   common equivalent share:                                   
      Primary                                                  $      (0.30)   $       0.30    $       0.22
                                                               ============    ============    ============
      Assuming full dilution                                   $      (0.30)   $       0.30    $       0.22
                                                               ============    ============    ============
Weighted average number of common and                         
   common equivalent shares outstanding:                      
      Primary                                                     3,541,778       3,870,889       4,780,263
                                                               ============    ============    ============
      Assuming full dilution                                      3,541,778       3,870,889       4,780,263
                                                               ============    ============    ============
                                                              
</TABLE>

                 The accompanying notes are an integral part of
                    these consolidated financial statements.


                                       42
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                      CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
                                               Predecessor                       Company                     
                                               ------------      -----------------------------------------
                                               Seven Months      Five Months
                                                  Ended            Ended        Year Ended     Year Ended
                                                October 30,       March 31,      March 29,      March 28,
                                                   1994              1995           1996           1997
                                               -----------       -----------    -----------    -----------
<S>                                            <C>               <C>            <C>            <C>        
Cash flows from operating activities                           
  Net income (loss)                            $  (423,366)      $(1,065,581)   $ 1,177,371    $ 1,010,659
  Adjustments to reconcile net income (loss)                   
    to net cash provided by (used for)                         
    operating activities                                       
      Depreciation and amortization                647,717           407,892      1,060,655      1,072,210
      Loss (gain) on sale of assets                 18,397             4,936           --          (47,325)
      Restructuring charges (credits)             (534,092)             --             --           62,500
      Provisions for inventory losses and                      
        warranty expense                           164,534           298,038        352,256        565,007
      Provision for uncollectible accounts                     
        receivable                                  27,122            (3,467)        10,099           --
      Provision for deferred tax expense                       
        (benefits)                                    --                --          160,649        (50,040)
      Changes in certain assets and                            
        liabilities, net of effects of                         
        acquisition                                            
        (Increase) decrease in accounts                        
          receivable                               577,671          (329,469)    (1,206,385)       631,595
        (Increase) decrease in inventories       1,387,946          (764,211)    (3,428,230)    (2,484,664)
        (Increase) decrease in prepaid                         
          expenses and other current assets         66,940            90,778        (56,923)         5,136
        (Increase) decrease in other assets          3,358             6,501       (474,095)      (423,540)
        (Decrease) increase in accounts                        
          payable                                 (981,786)         (172,369)     2,071,856     (3,983,739)
        (Decrease) increase in income taxes                    
          payable                                     --                --          165,666        (39,659)
        (Decrease) increase in deferred                        
          revenue                                     --             375,000        541,245       (541,245)
        (Decrease) increase in accrued                         
          liabilities                              458,058          (299,310)      (104,843)      (761,399)
        (Decrease) in accrued restructuring                    
          charges                                 (441,944)         (146,673)       (73,890)       (10,000)
        Other                                      (55,735)              261         (1,041)          (688)
                                               -----------       -----------    -----------    -----------
        Net cash provided by (used for)                        
          operating activities                     914,820        (1,597,674)       194,390     (4,995,192)
                                               -----------       -----------    -----------    -----------
Cash flows from investing activities                           
  Capital expenditures                             (21,481)          (59,956)      (251,724)      (421,965)
  Proceeds from sale of assets                      12,001              --             --           59,050
                                               -----------       -----------    -----------    -----------
        Net cash used for investing                            
          activities                                (9,480)          (59,956)      (251,724)      (362,915)
                                               -----------       -----------    -----------    -----------
Cash flows from financing activities                           
  Net proceeds (payments) under                                
    revolving credit agreement                  (1,491,074)       (1,599,102)       123,538      2,717,226
  Proceeds from initial public offering, net                   
    of offering expenses                              --                --             --        8,631,532
  Proceeds from exercise of stock options                      
    and warrants                                      --                --             --          216,714
  Proceeds from notes payable to banks             402,500           908,333           --             --
  Proceeds from notes payable                                  
    to stockholders                                400,000         2,800,000           --             --
  Payments on notes payable to stockholders           --                --             --       (2,800,000)
  Principal payments on long-term                              
    debt and capital lease obligations            (459,084)         (482,307)      (813,754)    (2,599,521)
  Increase (decrease) in bank overdraft            323,633           120,714        501,761       (759,751)
                                               -----------       -----------    -----------    -----------
        Net cash provided by (used for)                        
          financing activities                    (824,025)        1,747,638       (188,455)     5,406,200
                                               -----------       -----------    -----------    -----------
Increase (decrease) in cash                         81,315            90,008       (245,789)        48,093
Cash, beginning of period                           94,253           175,568        265,576         19,787
                                               ===========       ===========    ===========    ===========
Cash, end of period                            $   175,568       $   265,576    $    19,787    $    67,880
                                               ===========       ===========    ===========    ===========
</TABLE>                                                       

                 The accompanying notes are an integral part of
                    these consolidated financial statements.


                                       43
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
      CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY (DEFICIT)

<TABLE>
<CAPTION>
                                 Series E       Series C        Series B        Series A    
                                Preferred      Preferred       Preferred        Preferred   
                                  Stock          Stock           Stock           Stock      
                              ------------    ------------    ------------    ------------  
<S>                           <C>             <C>                   <C>             <C>     
Predecessor
Balance at April 1, 1994      $     30,000    $    234,066          30,000          30,667  
Net loss for the period                                                                     
Foreign currency
    translation adjustment                                                                  
                              ============    ============    ============    ============  
Balance at October 30, 1994         30,000    $    234,066    $     30,000    $     30,667  
                              ============    ============    ============    ============  
Company
Balance at October 30, 1994   $     30,000    $    234,066    $     30,000    $     30,667  
Business combination               (30,000)       (234,066)        (30,000)        (30,667)
Net loss for the period                                                                     
Foreign currency
  translation adjustment                                                                    
                              ------------    ------------    ------------    ------------  
Balance at March 31, 1995             --              --              --              --    
Business combination -
  distribution of escrow
  consideration                                                                             
Net income for the year                                                                     
Foreign currency
  translation adjustment                                                                    
                              ------------    ------------    ------------    ------------  
Balance at March 29, 1996     $       --      $       --      $       --      $       --    
Net income for the year                                                                     
Issuance of 1,150,000
  shares in initial public
  offering, net of offering
  expenses                                                                                  
Issuance of 40,000 shares                                                                   
  upon exercise of common                                                                   
  stock purchase warrants                                                                   
Issuance of 5,000 shares                                                                    
  upon exercise of common                                                                   
  stock options                                                                             
Issuance of 6,760 shares                                                                    
  under 1995 Employee                                                                       
  Stock Purchase Plan                                                                       
Foreign currency                                                                            
  translation adjustment                                                                    
                              ============    ============    ============    ============  
Balance at March 28, 1997     $       --      $       --      $       --      $       --    
                              ============    ============    ============    ============  

<CAPTION>

                                  Common         Common                                                                   
                                  Stock          Stock        Capital in      Retained       Cumulative                  
                                $.05 Par       $.01 Par       Excess of       Earnings      Translation                  
                                  Value          Value        Par Value      (Deficit)       Adjustment        Total     
                              ------------   ------------    ------------   ------------    ------------    ------------ 
<S>                               <C>           <C>           <C>           <C>                  <C>       <C>          
Predecessor                                                                                                              
Balance at April 1, 1994            21,882           --        22,651,826    (24,449,909)         46,424    $ (1,405,044)
Net loss for the period                                                         (423,366)                       (423,366)
Foreign currency                                                                                                         
    translation adjustment                                                                         7,280           7,280 
                              ============   ============    ============   ============    ============    ============ 
Balance at October 30, 1994   $     21,882   $       --        22,651,826    (24,873,275)   $     53,704      (1,821,130)
                              ============   ============    ============   ============    ============    ============ 
Company                                                                                                                  
Balance at October 30, 1994   $     21,882   $       --      $ 22,651,826    (24,873,275)   $     53,704    $ (1,821,130)
Business combination               (21,882)       35,000      (19,516,535)    24,873,275         (53,704)      4,991,421      
Net loss for the period                                                       (1,065,581)                     (1,065,581)    
Foreign currency                                                                                                         
  translation adjustment                                                                             269             269 
                              ------------   ------------    ------------   ------------    ------------    ------------ 
Balance at March 31, 1995             --           35,000       3,135,291     (1,065,581)            269       2,104,979 
Business combination -                                                                                                   
  distribution of escrow                                                                                                 
  consideration                                                   329,709                                        329,709 
Net income for the year                                                        1,177,371                       1,177,371 
Foreign currency                                                                                                         
  translation adjustment                                                                         (12,323)        (12,323)
                              ------------   ------------    ------------   ------------    ------------    ------------ 
Balance at March 29, 1996     $       --     $     35,000    $  3,465,000   $    111,790    $    (12,054)   $  3,599,736 
Net income for the year                                                        1,010,659                       1,010,659 
Issuance of 1,150,000                                                                                                    
  shares in initial public                                                                                               
  offering, net of offering                                                                                              
  expenses                                         11,500       8,281,660                                      8,293,160 
Issuance of 40,000 shares                                                                                                
  upon exercise of common                                                                                                
  stock purchase warrants                             400         159,600                                        160,000 
Issuance of 5,000 shares                                                                                                 
  upon exercise of common                                                                                                
  stock options                                        50           4,950                                          5,000 
Issuance of 6,760 shares                                                                                                 
  under 1995 Employee                                                                                                    
  Stock Purchase Plan                                  68          51,646                                         51,714 
Foreign currency                                                                                                         
  translation adjustment                                                                           7,461           7,461 
                              ============   ============    ============   ============    ============    ============ 
Balance at March 28, 1997     $       --     $     47,018    $ 11,962,856   $  1,122,449    $     (4,593)   $ 13,127,730 
                              ============   ============    ============   ============    ============    ============ 
</TABLE>

                 The accompanying notes are an integral part of
                    these consolidated financial statements.


                                       44
<PAGE>

                         TECHNOLOGY SERVICE GROUP, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1.   THE COMPANY

     Technology  Service Group,  Inc. (the  "Company") was  incorporated  in the
State of  Delaware in 1975.  The Company  designs,  develops,  manufactures  and
markets public communication products including  microprocessor-based  ("smart")
wireline and wireless  payphone systems,  electronic  wireline payphone products
and related payphone components. The Company also provides payphone and payphone
component  repair,   refurbishment   and  upgrade   conversion   services.   The
accompanying   financial  statements  include  the  accounts  of  the  Company's
wholly-owned subsidiary, International Service Technologies, Inc. ("IST"), which
has a foreign division located in Taiwan.

2.   ACQUISITION

     On  October  31,  1994,  TSG  Acquisition  Corp.  ("TSG  Acquisition"),   a
non-operating   corporation   wholly-owned   by  Wexford   Partners  Fund,  L.P.
("Wexford"),  acquired  all of the  outstanding  capital  stock  of the  Company
pursuant to an Agreement and Plan of Merger dated October 11, 1994 (the "Plan of
Merger") between Wexford, TSG Acquisition,  the Company and the majority holders
of the Company's  capital stock (the  "Acquisition").  TSG  Acquisition  paid an
aggregate  of $3.5  million in cash  pursuant  to the Plan of Merger,  including
$329,709  of   contingent   consideration   that  was  placed  in  escrow.   The
consideration  consisted of $3,004,000 to acquire the outstanding  capital stock
of the Company and $496,000 to retire a subordinated  master  promissory note of
$400,000  payable  to former  stockholders  and  related  accrued  interest  and
preference fees of $96,000.  Cash payments to former stockholders on October 31,
1994  aggregated   $2,991,973   after  deducting   $277,910  to  retire  certain
obligations of the Company and $230,117 placed in escrow.  Consideration  placed
in escrow of $329,709  consisting of cash of $230,117 and a subordinated note of
the Company payable to one of the former stockholders in the principal amount of
$99,592 was distributed to former stockholders in September 1995 upon compliance
with indemnification provisions set forth in the Plan of Merger.

     In conjunction  with the  Acquisition,  TSG Acquisition was merged into the
Company,  which was then wholly-owned by Wexford.  The outstanding shares of the
Company's  capital  stock and rights to purchase the  Company's  capital  stock,
including  preferred  stock  purchase  warrants,  at  October  31,  1994 and the
Company's  Incentive Stock Option Plan were cancelled and the outstanding shares
of  capital  stock  of TSG  Acquisition  were  exchanged  for one  share  of the
Company's  common  stock,  $.05 par value (the "merger  share").  The Company is
sometimes referred to as the "Predecessor" for periods prior to the Acquisition.

     In  addition,  the  Company  entered  into  an  Investment  Agreement  (the
"Investment  Agreement") with Wexford and certain former investors (collectively
the  "investors").  The Company issued 3.5 million shares of common stock,  $.01
par value,  in exchange for the merger share held by Wexford.  Also, the Company
borrowed  $2.8  million  from the  investors  and  issued 10%  interest  bearing
subordinated promissory notes due November 1, 1999 (see Note 7).

     The  Acquisition  has been  accounted  for  using  the  purchase  method of
accounting.  Accordingly,  the aggregate purchase price of $3,170,291 (excluding
contingent   consideration)   was  pushed  down  and  allocated  to  assets  and
liabilities  of the  Company as of October  31,  1994 (the date of  acquisition)
based upon their  estimated  fair values.  The excess of the purchase price over
the fair value of the net assets acquired of $3,853,877 was recorded as goodwill
(see Note 6). The increase in the aggregate purchase price and goodwill upon the
distribution of escrow consideration of $329,709 was recognized in the Company's
financial statements during the year ended March 29, 1996.


                                       45
<PAGE>

     A summary of the book value of the assets and liabilities of the Company as
compared to their  estimated  fair value  reflected in the  Company's  financial
statements as of the date of acquisition is set forth below.

                                                        Book         Estimated
                                                       Value         Fair Value
                                                    -----------     -----------

Cash                                                $   175,568     $   175,568
Accounts receivable                                   2,337,150       2,337,150
Inventories                                           4,887,167       4,842,433
Prepaid expenses and other current assets               179,972         179,972
Property and equipment                                2,601,801       2,984,574
Other assets                                            215,718         645,447
Bank overdraft                                         (379,928)       (379,928)
Borrowings under revolving credit agreement          (1,660,965)     (1,660,965)
Current maturities under long-term debt
    and capital lease obligations                      (877,557)       (888,392)
Accounts payable                                     (3,133,058)     (3,133,058)
Accrued expenses                                     (1,624,180)     (1,749,039)
Accrued restructuring charges                          (515,222)       (312,312)
Notes payable to stockholders                          (400,000)           --
Long-term debt and capital lease obligations         (3,627,596)     (3,725,036)
                                                    -----------     -----------
Net assets acquired                                  (1,821,130)       (683,586)
Excess of purchase price over net
    assets acquired                                        --         3,853,877
                                                    ===========     ===========
                                                    $(1,821,130)    $ 3,170,291
                                                    ===========     ===========

     The accompanying  financial statements at March 29, 1996 and March 28, 1997
and for the five months  ended March 31, 1995 and years ended March 29, 1996 and
March 28, 1997 reflect the effects of the Acquisition.  Assuming the Acquisition
had occurred on April 2, 1994, the Company's and the  Predecessor's net loss for
the year ended March 31, 1995 including  proforma  adjustments for depreciation,
interest  and  amortization  of assets to give  effect to the  accounting  bases
recognized  in recording  the  Acquisition  would have  approximated  $1,599,000
(unaudited),  or a loss  of $.45  per  share  (unaudited),  as  compared  to the
reported  loss of  $1,488,947  ($423,366  for the seven months ended October 30,
1994 and  $1,065,581  for the five months  ended March 31,  1995).  The proforma
adjustments  include an  increase  in the  amortization  of  goodwill  and other
intangible assets of approximately  $140,000  (unaudited) due to the increase in
the basis of intangible  assets and their estimated  useful lives, a decrease in
depreciation  of  approximately  $24,000  (unaudited)  due to an increase in the
basis of property and equipment and their estimated  useful lives and a decrease
in interest  expense of approximately  $6,000  (unaudited) due to revaluation of
capital lease  obligations,  the  financing  received from the investors and the
repayment of indebtedness under the Company's revolving credit agreement.


                                       46
<PAGE>

3.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

     A summary of the significant accounting policies followed by the Company is
set forth below:

Fiscal Year

     The Company  operates on a fiscal year ending the Friday  nearest  March 31
resulting  in  a  52/53  week  year.  The  accompanying  consolidated  financial
statements  include the audited financial  statements of the Predecessor for the
seven months (30 weeks) ended  October 30, 1994 and the Company,  subsequent  to
the  Acquisition,  for the five months (22 weeks) ended March 31, 1995 and years
(52 weeks) ended March 29, 1996 and March 28, 1997.

Consolidation

     All significant intercompany balances and transactions have been eliminated
in consolidation.

Translation of Foreign Currency

     The financial  position and results of operations of the Company's  foreign
division are measured using local currency as the  functional  currency.  Assets
and  liabilities of the Company's  foreign  division are translated  into United
States  dollars  at the  applicable  exchange  rate in  effect at the end of the
period.  Income statement  accounts are translated at the average rate in effect
over the  period.  Translation  adjustments  arising  from the use of  differing
exchange rates from period to period are accumulated in a separate  component of
stockholders'   equity.   Gains  and  losses  resulting  from  foreign  currency
transactions  are  included in income in the period in which these  transactions
occur.  The effects of foreign currency  translation on the Company's  financial
position and results of operations are not  significant.  Also, the  operations,
assets and liabilities of the Company's foreign division are not significant.

Cash

     The Company's cash balances serve as collateral under a loan agreement (see
Note 7) and, accordingly, are restricted.

Inventories

     Inventories  are stated at the lower of cost or market.  Cost is determined
based upon the  first-in,  first-out  ("FIFO")  method or standard  cost,  which
approximates cost on a FIFO basis.

     Reserves to provide for  potential  losses due to  obsolescence  and excess
quantities are established in the period in which such losses occur.

Property and Equipment

     Property and equipment is recorded at cost less  accumulated  depreciation.
Depreciation  is computed using the  straight-line  method over the  established
useful lives of the assets as follows:

                                             Predecessor             Company
                                             -----------            ---------

Building and building improvements              30 years             30 years
Machinery and equipment                       2-10 years            2-5 years
Furniture and fixtures                        2-10 years            2-3 years
Leasehold improvements                        5-15 years              5 years


                                       47
<PAGE>

     Additions,  improvements and  expenditures  that  significantly  extend the
useful  life  of  an  asset  are  capitalized.   Expenditures  for  repairs  and
maintenance  are charged to operations  as incurred.  When assets are retired or
disposed of, the cost and accumulated  depreciation  thereon are eliminated from
the accounts, and any gains or losses are included in income.

Revenue Recognition

     Sales and  related  costs are  recorded  by the  Company  upon  shipment of
products.  Deferred  revenue  consists of  prepayments  from  customers  and the
refundable  portion of proceeds received from the sale of software (see Note 14)
which is classified according to the terms of the repayment obligation. Deferred
revenue is  recognized  as earned  upon  shipment of products or pursuant to the
terms of the sales contract.

Engineering, Research, and Development Costs

     Costs and expenses incurred for the purpose of product research, design and
development  are charged to  operations as incurred.  Engineering,  research and
development  costs consist primarily of costs associated with development of new
products and manufacturing  processes.  The Company  capitalizes as other assets
certain product software  development costs once  technological  feasibility has
been  achieved.  Commencing  upon  initial  product  release,  these  costs  are
amortized based on the  straight-line  method over the estimated  useful life of
the product,  which is generally five years.  Capitalized  software  development
costs are reported at the lower of cost, net of accumulated amortization, or net
realizable  value (see Note 6).  Software  development  costs  incurred prior to
achieving  technological  feasibility  are charged to research  and  development
expense as incurred.

Stock-Based Compensation

     In October 1995, the Financial  Accounting Standards Board issued Statement
of  Financial   Accounting   Standards  No.  123,   Accounting  for  Stock-Based
Compensation  ("SFAS  123").  SFAS 123,  which is  effective  for  fiscal  years
beginning  after  December  15,  1995,  defines  a fair  value  based  method of
accounting  for  compensation  cost related to stock  options and other forms of
stock-based  compensation  plans.  This  statement  gives  entities  a choice of
recognizing related  compensation costs by adopting the new fair value method or
to continue to measure compensation using the intrinsic value approach contained
in Accounting  Principles Board Opinion 25 ("APB 25"), the former  standard.  If
the former standard for measurement is elected,  SFAS 123 requires  supplemental
disclosure  to show the  effects  of using  the new  measurement  criteria.  The
Company has elected to continue to apply the former  standards  contained in APB
25, and as a result,  the Company adopted the pro forma disclosure  requirements
of SFAS 123 during the year ended  March 28,  1997 (see Note 9). APB 25 requires
compensation  expense for stock-based  compensation plans to be recognized based
on the difference,  if any,  between the per-share market value of the stock and
the option exercise price on the measurement  date, which is generally the grant
date. The Company has not recognized  any  compensation  expense with respect to
stock  options  granted  under  the  Company's  plans  in  accordance  with  the
requirements of APB 25.

Fair Value of Financial Instruments and Concentration of Credit Risk

     The  estimated  fair  value of the  Company's  cash,  accounts  receivable,
accounts payable and outstanding indebtedness  approximates the carrying amounts
due principally to their short  maturities.  Accounts  receivable  represent the
primary  financial   instrument  which  potentially   subjects  the  Company  to
concentrations  of credit risk.  The Company  does not require its  customers to
provide collateral with respect to amounts owed, but periodically  evaluates the
credit of its  customers  (see Note 14). The  allowance  for  non-collection  of
accounts  receivable is estimated based upon the expected  collectibility of all
accounts receivable.

Goodwill

     The  excess of the  purchase  price  over the fair  value of the  Company's
assets and  liabilities  at the date of the  Acquisition  is being  amortized to
operations on a  straight-line  basis over a period of 35 years. At each balance
sheet date,  the Company  evaluates the  realizability  of goodwill based on its
expectations  of future


                                       48
<PAGE>

nondiscounted  cash flows.  Based on the  Company's  most recent  analysis,  the
Company  believes that no material  impairment  of goodwill  exists at March 28,
1997.

Income Taxes

     Income tax expense  (benefit) is based upon income  (loss)  recognized  for
financial  statement purposes and includes the effects of temporary  differences
between such income  (loss) and that  recognized  for tax purposes in accordance
with Statement of Financial Accounting Standards No. 109 (SFAS 109), "Accounting
for Income  Taxes."  SFAS 109  requires  recognition  of deferred tax assets and
liabilities  for the expected  future tax  consequences of events that have been
included in the financial statements or tax returns.  Using the enacted tax rate
in  effect  for the year in which  the  differences  are  expected  to  reverse,
deferred tax assets and  liabilities  are determined  based upon the differences
between  the  financial  reporting  basis and income tax basis of the assets and
liabilities (see Note 10). A valuation allowance is established for deferred tax
assets to the extent realization thereof is not assured.

Income (Loss) Per Common and Common Equivalent Share

     Income  (loss) per common and common  equivalent  share for the five months
ended  March 31,  1995 and years  ended  March  29,  1996 and March 28,  1997 is
computed  on the basis of the  weighted  average  number of common and  dilutive
common equivalent shares  outstanding  during the period,  except as required by
Accounting  Principles Board Opinion No. 15, Earnings per Share, all outstanding
options and warrants  during the year ended March 28, 1997 have been included in
the  calculation  in accordance  with the modified  treasury  stock method,  and
except as  required by  Securities  and  Exchange  Commission  Staff  Accounting
Bulletin  ("SECSAB")  Topic 4:D, stock issued and stock options  covering 89,000
shares of common  stock  granted  during the 12 months  prior to a May 10,  1996
initial public  offering (see Note 9) at prices below the public  offering price
have been included in the  calculation of weighted  average number of common and
common  equivalent  shares  outstanding  as if they were  outstanding  as of the
beginning of the period. Also, as a result of the Acquisition, income (loss) per
share is not presented for periods prior to the five months ended March 31, 1995
in accordance with SECSAB Topic 1:B2.

     In February 1997, the Financial Accounting Standards Board issued Statement
of Financial Accounting Standards No. 128, Earnings Per Share ("SFAS 128"). SFAS
128 requires disclosure of basic earnings per share based on income available to
common stockholders and the weighted average number of common shares outstanding
during the period,  and diluted  earnings per share based on income available to
common  stockholders  and the  weighted  average  number of common and  dilutive
potential common shares  outstanding during the period. The adoption of SFAS 128
is required  for fiscal  years  ending  after  December  15,  1997,  and earlier
adoption is not  permitted.  Had the Company  adopted  SFAS 128 during the years
ended March 29, 1996 and March 28, 1997, basic earnings per share on a pro forma
basis  would  have  been  $.34 and $.22 per  share,  respectively,  and  diluted
earnings per share on a pro forma basis would have been $.30 and $.21 per share,
respectively.

     Also, in February 1997,  the Financial  Accounting  Standards  Board issued
Statement of Financial  Accounting  Standards No. 129, Disclosure of Information
about Capital Structure ("SFAS 129"). SFAS 129 requires a Company to explain the
privileges  and  rights of its  various  outstanding  securities,  the number of
shares issued upon conversion,  exercise or satisfaction of required  conditions
during  the  most  recent  annual  fiscal  period,  liquidation  preferences  of
preferred stock and other matters with respect to preferred stock.  Although the
statement is effective for periods ending after December 15, 1997, the Company's
financial statement disclosures are in compliance with SFAS 129.

Use of Estimates

     The  preparation  of financial  statements  in  conformity  with  generally
accepted  accounting  principles  requires  management  to  make  estimates  and
assumptions  that  affect the  reported  amounts of assets and  liabilities  


                                       49
<PAGE>

and disclosure of contingent assets and liabilities at the date of the financial
statements  and the  reported  amounts  of  revenues  and  expenses  during  the
reporting period. Actual results could differ from those estimates.

4.   INVENTORIES

     Inventories  at  March  29,  1996  and  March  28,  1997  consisted  of the
following:
 
                                                 March 29,           March 28,
                                                   1996                1997
                                               ------------        ------------
     
     Raw materials                             $  7,403,532        $  6,153,808
     Work-in-process                              1,207,080           2,117,668
     Finished goods                               1,654,252           4,036,191
                                               ------------        ------------
                                                 10,264,864          12,307,667
     Reserve for potential losses                (1,606,195)         (1,428,487)
                                               ------------        ------------
                                               $  8,658,669        $ 10,879,180
                                               ============        ============
 
     Substantially  all  inventories  are pledged to secure  notes  payable (see
Note 7).

5.   PROPERTY AND EQUIPMENT

     Property and  equipment  at March 29, 1996 and March 28, 1997  consisted of
the following:
     
                                                   March 29,         March 28,
                                                     1996              1997
                                                  -----------       -----------
     Land                                         $   120,633       $      --
     Building and building improvements               877,187              --
     Machinery and equipment                        2,009,159         2,287,656
     Furniture and fixtures                           119,879           111,057
     Leasehold improvements                           151,116           167,784
                                                  -----------       -----------
                                                    3,277,974         2,566,497
     Accumulated depreciation                      (1,079,349)       (1,719,054)
                                                  -----------       -----------
                                                  $ 2,198,625       $   847,443
                                                  ===========       ===========

     Substantially all property and equipment is pledged to secure notes payable
(see Note 7).

     Depreciation  expense for the seven months ended  October 30, 1994 and five
months  ended March 31, 1995  aggregated  $454,911 and  $308,047,  respectively.
Depreciation  expense  for the years  ended  March 29,  1996 and March 28,  1997
aggregated $784,039 and $794,928, respectively.

     Assets  under  capital   leases  are   capitalized   using  interest  rates
appropriate  at the  date of  purchase  or at the  inception  of the  lease,  as
applicable.  The  following is a summary of the  Company's  assets under capital
leases which are included in property and equipment at March 29, 1996:

     Land                                                      $   120,633
     Building and building improvements                            877,187
     Machinery and equipment                                        60,445
                                                               -----------
                                                                 1,058,265
     Accumulated depreciation                                      (70,762)
                                                               -----------
                                                               $   987,503
                                                               ===========


                                       50
<PAGE>

     During the year ended  March 28,  1997,  the  Company  closed a one hundred
thousand square foot  manufacturing  facility  located in Paducah,  Kentucky and
assigned  its  capital  lease   obligation  to  an  unaffiliated   third  party.
Accordingly,  the Company  recorded the  retirement of the  outstanding  capital
lease obligation and the disposition of the property during the year ended March
28, 1997. In connection with this  transaction,  the Company  realized a gain of
$44,169  representing  the difference  between the outstanding  lease obligation
($933,510)  plus the proceeds  received  ($50,000) and the net book value of the
property ($939,341).

6.   OTHER ASSETS

     Other  assets at March 29,  1996 and March  28,  1997,  net of  accumulated
amortization of $375,481 and $652,762, respectively, consisted of the following:

                                                        March 29,    March 28,
                                                          1996         1997
                                                       ----------   ----------
     Excess of purchase price over fair value of net
         assets acquired, net of accumulated
         amortization of $169,336 and $278,247         $3,803,057   $3,252,076
     Product software, net of accumulated
         amortization of $66,300 and $113,100             167,700      542,593
     Patents, net of accumulated amortization
         of $46,453 and $79,243                           117,499       84,709
     Customer contracts, net of accumulated
         amortization of $55,103 and $93,999               71,309       32,413
     Unpatented technology, net of accumulated
         amortization of $15,622 and $26,649               44,109       33,082
     Patent license, net of accumulated
         amortization of $22,667 and $61,524              110,333       71,476
     Deferred initial public offering expenses            338,372
     Deposits                                              40,500       40,342
     Other                                                    771        2,776
                                                       ----------   ----------
                                                       $4,693,650   $4,059,467
                                                       ==========   ==========

     The excess of the purchase price over the fair value of net assets acquired
in  connection  with  the  Acquisition,   including  the  escrow   consideration
distributed  during the year ended March 29, 1996,  aggregated  $4,183,586.  Tax
benefits of acquired  deferred tax assets of $211,193  and  $442,070  during the
years  ended  March 29,  1996 and March 28,  1997,  respectively,  were  applied
against the excess purchase price (see Note 10).

     Other  intangible  assets  recorded  in  connection  with  the  Acquisition
consisted  of  product  software  of  $234,000,  patents of  $163,952,  customer
contracts of $126,412 and  unpatented  technology  of $59,731.  These assets are
being amortized over estimated  useful lives ranging from less than two years to
five  years,  and  are  reported  at the  lower  of  cost,  net  of  accumulated
amortization, or net realizable value.

     During the year ended  March 28,  1997,  the Company  capitalized  software
development  costs  of  $421,693  in  connection  with  the  development  of new
products. Software development costs during the five months ended March 31, 1995
and year ended March 29, 1996 were not significant.

     Amortization  expense for the seven  months ended  October 30,  1994,  five
months  ended  March 31,  1995 and years ended March 29, 1996 and March 28, 1997
amounted to $192,806, $99,845, $276,616 and $277,282, respectively.


                                       51
<PAGE>

7.   BORROWINGS UNDER REVOLVING CREDIT AGREEMENT,  LONG-TERM DEBT, CAPITAL LEASE
     OBLIGATIONS AND NOTES PAYABLE TO STOCKHOLDERS

Borrowings Under Revolving Credit Agreement

     At March 29,  1996,  the  Company  was able to borrow up to a maximum of $9
million under term and installment  notes and a revolving credit agreement under
the terms of a Loan and Security  Agreement (the "Loan  Agreement")  between the
Company and its bank.  Indebtedness  under the Loan  Agreement at March 29, 1996
included $2,525,000  outstanding under term and installment notes and $1,093,735
outstanding under the revolving credit agreement.

     At March 28,  1997,  the  Company  was able to borrow up to a maximum of $9
million under the revolving credit agreement. At March 28, 1997, the Company had
outstanding debt of $3,810,961 under the revolving credit agreement.

     Amounts borrowed under the Loan Agreement are secured by substantially  all
assets of the Company including  accounts  receivable,  inventories and property
and equipment. The borrowing limit under the revolving credit agreement is based
upon specified  percentages  applied to the value of  collateral,  consisting of
accounts  receivable  and  inventories  (less amounts  outstanding  under a $2.2
million  term note at March 29,  1996),  and varies  based  upon  changes in the
collateral  value.  Interest  is payable  monthly  based upon the greater of the
actual  outstanding  debt  balances  or $4 million at a variable  rate per annum
equal to 1.5% above a base rate  quoted by  Citibank  (8.25%  March 29, 1996 and
8.50% at March 28, 1997). The Loan Agreement is renewable  annually for one year
periods unless  terminated by the bank upon an occurrence of an event of default
or by the Company  upon at least 90 days  notice.  The Company has agreed to pay
termination  fees of up to 2% of the average  monthly  borrowings or the minimum
loan  amount ($4  million),  whichever  is  greater,  if the Loan  Agreement  is
terminated on the date other than an anniversary date.

     The Loan  Agreement  contains  conditions  and  covenants  that  prevent or
restrict the Company from engaging in certain  transactions  without the consent
of the  bank,  including  merging  or  consolidating,  payment  of  subordinated
stockholder   debt   obligations,   declaration  or  payment  of  dividends  and
disposition of assets, among others.  Additionally,  the Loan Agreement requires
the Company to comply with specific  financial  covenants,  including  covenants
with respect to cash flow, working capital and net worth. Noncompliance with any
of these  conditions  and  covenants  or the  occurrence  of any other  event of
default,  if not waived or  corrected,  could  accelerate  the  maturity  of the
borrowings  outstanding under the Loan Agreement.  The Company was in compliance
with the covenants and  conditions  contained in the Loan Agreement at March 29,
1996 and March 28, 1997.

     Pursuant to an  amendment to the Loan  Agreement on October 31, 1994,  $2.2
million of debt  outstanding  under the revolving credit agreement was converted
into a term note payable on November 30, 1997. In addition, the term of the Loan
Agreement was extended from May 31, 1995 to November 30, 1997,  and the interest
rate on amounts  borrowed  under the terms of the Loan  Agreement was reduced by
 .75%.  Proceeds of $2,569,298  pursuant to subordinated  promissory  notes dated
October  31, 1994 issued to  stockholders  were used to retire debt  outstanding
under  the  revolving  credit  agreement.  After  such  repayment,  the  initial
principal  balance  outstanding  under the $2.2 million term note on October 31,
1994 amounted to  $1,291,667.  Between  October 31, 1994 and March 31, 1995, the
Company  borrowed  the balance  available  under the $2.2  million  term note of
$908,333.

     Pursuant to a June 9, 1994 amendment to the Loan  Agreement,  the aggregate
principal  obligation  under an installment  note was decreased from $500,000 to
$465,000,  and the Company borrowed an additional $402,500.  The expiration date
of the Loan  Agreement and the due date of the term and  installment  notes were
extended from February 28, 1995 to May 31, 1995. The monthly  principal  payment
under the installment note was increased from $20,833 to $25,000.  This note was
repaid during the year ended March 29, 1996.


                                       52
<PAGE>

     In May 1996,  the Company  completed an initial  public  offering of equity
securities  (see  Note 9). A  portion  of the  proceeds  of the  initial  public
offering were used to repay the Company's then  outstanding  indebtedness  under
the  Loan  Agreement.   Accordingly,   the  Company  classified   $1,093,735  of
indebtedness  outstanding  under the  revolving  credit  facility as a long-term
obligation at March 29, 1996.

Long-Term Debt and Capital Lease Obligations

     Long-term  debt and  capital  lease  obligations  payable at March 29, 1996
consisted of the following:

     Loan and Security Agreement
       $2.2 million secured term note, principal
         balance due November 30, 1997                         $ 2,200,000
       $650,000 secured term note, principal
         payable in sixty equal monthly
         installments of $7,738, with remaining
         principal balance due November 30, 1997                   325,000
     Unsecured non-interest bearing promissory
      note, payable in nineteen equal monthly
      installments of $10,873                                       32,620
     Obligations under capital leases                              975,410
                                                               -----------
                                                                 3,533,030
     Less - current maturities                                    (118,444)
                                                               -----------
                                                               $ 3,414,586
                                                               ===========

     At March 31, 1995,  the Company had  outstanding  indebtedness  of $203,077
pursuant  to  10%  interest  bearing  promissory  notes  payable  to  a  company
affiliated  with  certain  officers and  employees  of the Company.  Outstanding
indebtedness under these promissory notes was paid in full during the year ended
March 29,  1996.  Interest  paid  pursuant to these notes during the years ended
March 31, 1995 and March 29, 1996 aggregated  $48,934 and $9,424,  respectively.
On November 9, 1994, the Company executed a non-interest bearing promissory note
in the principal amount of $206,595 representing unpaid royalties at October 31,
1994 due to the company  affiliated  with certain of the Company's  officers and
employees.  The note, payable in nineteen equal monthly  installments of $10,873
commencing on December 11, 1994, had an outstanding  balance of $32,620 at March
29, 1996. This note was paid in full during the year ended March 28, 1997.

     In May 1996,  the Company  completed an initial  public  offering of equity
securities  (see  Note 9). A  portion  of the  proceeds  of the  initial  public
offering were used to repay the Company's then  outstanding  indebtedness  under
the Loan Agreement. Accordingly, the Company classified indebtedness outstanding
under the $2.2 million term note and $309,524 of indebtedness  then  outstanding
under the $650,000 term note as long-term obligations at March 29, 1996.

     During the year ended  March 28,  1997,  the Company  assigned  its capital
lease   obligation   with  respect  to  a  one  hundred   thousand  square  foot
manufacturing  facility  located in Paducah,  Kentucky to an unaffiliated  third
party.  Accordingly,  the Company  recorded the  retirement of the capital lease
obligation with a then  outstanding  balance of $933,510 (see Note 5) during the
year ended March 28, 1997.

Notes Payable to Stockholders

     On  June  9,  1994,  the  Company  borrowed  $400,000  from  its  preferred
stockholders and issued a subordinated  master promissory note payable on demand
bearing  interest at a rate of 10% per annum.  This note,  accrued  interest and
preference  fees,  which when added to accruing  interest  would equal 5% of the
outstanding  principal  amount  for each  month  that the note was  outstanding,
became due upon the Acquisition. Accordingly, the subordinated master promissory
note,  together  with  accrued  interest  and  preference  fees from the date of
issuance aggregating $96,000, were retired on October 31, 1994.


                                       53
<PAGE>

     On October 31, 1994, the Company entered into an Investment  Agreement with
the investors. Under the terms of the Investment Agreement, the Company borrowed
$2.8 million from the  investors  and issued 10% interest  bearing  subordinated
promissory notes due November 1, 1999. During the year ended March 28, 1997, the
Company repaid the subordinated  promissory notes with a portion of the proceeds
from its initial public offering (see Note 9). Interest  accrued under the terms
of the subordinated  promissory notes was payable semi-annually beginning May 1,
1995. During the years ended March 29, 1996 and March 28, 1997, the Company paid
interest  with  respect to the  subordinated  notes of  $279,847  and  $151,890,
respectively.  At March  29,  1996,  interest  accrued  under  the  terms of the
subordinated promissory notes aggregated $116,603.

8.   ACCRUED LIABILITIES

     Accrued  liabilities  at March 29, 1996 and March 28, 1997 consisted of the
following:

                                                      March 29,    March 28,
                                                        1996         1997
                                                     ----------   ----------
     Workers' compensation and employee group
         insurance                                   $  117,546   $  103,830
     Salaries, wages and related employee benefits
         and taxes                                      339,481      255,410
     Interest                                           149,674       31,792
     Royalties                                          273,169          233
     Warranty expense                                   209,500      366,916
     Sales and use taxes                                 24,651        7,060
     Professional fees                                   99,136       90,673
     Environmental costs                                 12,948          625
     Property taxes                                      20,840       29,674
     Bonuses                                             74,790       62,104
     Other                                              150,644       66,715
                                                     ----------   ----------
                                                     $1,472,379   $1,015,032
                                                     ==========   ==========

9.   STOCKHOLDERS' EQUITY

Preferred Stock

     The  Company is  authorized,  under its  Certificate  of  Incorporation  as
amended on October 31, 1994, to issue up to 100,000  shares of preferred  stock,
$100 par value,  in one or more series or other  designations  determined by the
Board  of  Directors  ("Board")  of the  Company.  The  Board is  authorized  to
determine,  as to any particular series of preferred stock: the dividend rights,
including annual dividend rates and whether the dividends shall be cumulative or
non-cumulative; redemption provisions; per-share liquidation preferences; voting
powers; conversion terms; and any other rights or preferences.  No dividends may
be paid or declared on the Company's common stock or on any other class of stock
ranking junior to the preferred  stock,  nor shall any shares of common stock or
any other class of stock  ranking  junior to the  preferred  stock be purchased,
retired or otherwise  acquired by the Company  unless all dividends  accrued and
payable on  preferred  shares and all amounts  required to retire the  preferred
shares have been paid out of assets  legally  available  for the payment of such
obligations.

     At March 28, 1997,  no preferred  stock had been issued,  nor has the Board
designated any series of preferred  stock for issuance or determined any related
rights or preferences.

     In connection  with the  Acquisition,  the then  outstanding  shares of the
Company's  Series A,  Series  B,  Series C and  Series E  preferred  stock  were
cancelled.  The Series A, Series B,  Series C and Series E  preferred  stock had
per-share  liquidation  preferences  of $15, $5, $2.50 and $2.50,  respectively,
plus declared and unpaid 


                                       54
<PAGE>

dividends.  The aggregate liquidation preference of the preferred stock in order
of priority were as follows: Series E - $750,000; Series C - $5,851,650;  Series
B - $1,500,000;  and Series A - $4,600,020.  The shares of preferred  stock were
convertible  into an equal number of shares of common stock,  subject to certain
anti-dilution  provisions.  Shares of Series A,  Series B and Series C preferred
stock were  convertible  into voting common stock.  Shares of Series E preferred
stock were  convertible  into  non-voting  common stock.  Series A, Series B and
Series C  preferred  shares had voting  rights  equal to the number of shares of
common stock which would have been  received upon  conversion to common  shares.
The Series E preferred stock had no voting rights.

     The Company  could not,  without the consent of stipulated  percentages  of
holders of the  applicable  series of preferred  stock,  authorize or create any
class or series of capital stock  ranking,  either as to payment of dividends or
distribution of assets,  prior to or on a parity with such series of convertible
preferred  stock or alter or change the  powers,  preferences  or rights of such
series of  convertible  preferred  stock.  Further,  the Company  could not sell
shares  of  capital  stock  ranking,  either  as  to  payment  of  dividends  or
distribution  of  assets,  prior  to or on  parity  with  those  of  convertible
preferred  stock at prices less than the conversion  prices or convertible  into
common stock at prices less than the conversion prices of convertible  preferred
stock without such consent(s).

Common Stock

     The  Company is  authorized,  under its  Certificate  of  Incorporation  as
amended on October 31, 1994, to issue up to  10,000,000  shares of common stock,
$.01 par value. As described in Note 1, the Company issued 3.5 million shares of
common stock on October 31, 1994 in  accordance  with the terms of an Investment
Agreement between the Company, Wexford and certain former investors.

     Holders of voting  common  stock are  entitled to one vote per share on all
matters to be voted on by the stockholders. No dividends may be paid or declared
on the  Company's  common  stock  until all  dividends  accrued  and  payable on
preferred shares outstanding have been paid.

     In connection  with the  Acquisition,  the then  outstanding  shares of the
Company's common stock were cancelled. Prior to the Acquisition, the Company was
authorized to issue 11,100,000 shares of common stock, $.05 par value.

Initial Public Offering and Common Stock Purchase Warrants

     In May 1996, the Company  completed an initial public offering of 1,150,000
units (the "Units"),  each Unit  consisting of one share of common stock and one
redeemable warrant ("Redeemable Warrant") at a price of $9.00 per Unit for gross
proceeds of  $10,350,000.  In connection  with the offering,  the Company issued
warrants to the  underwriters  to purchase  100,000  shares of common stock (the
"Underwriter  Warrants") for gross proceeds of $10. Net proceeds received by the
Company,  after  underwriting  discounts  and expenses of  $1,231,897  and other
expenses of $824,953, amounted to $8,293,160. At March 29, 1996, the Company had
incurred,  and  deferred  as  other  assets,   offering  expenses  of  $338,372.
Accordingly,  net  proceeds  during the year ended  March 28,  1997  amounted to
$8,631,532.

     Two Redeemable Warrants entitle the holder thereof to purchase one share of
common  stock at an exercise  price of $11.00 per share.  Unless the  Redeemable
Warrants  are  redeemed,  the  Redeemable  Warrants may be exercised at any time
beginning on May 10, 1996 and ending May 9, 1999,  at which time the  Redeemable
Warrants will expire.  Beginning on February 10, 1997, the  Redeemable  Warrants
are redeemable by the Company at its option, as a whole and not in part, at $.05
per  Redeemable  Warrant on 30 days' prior  written  notice,  provided  that the
average closing price of the common stock equals or exceeds $12.00 per share for
20  consecutive  trading  days ending  within five days prior to the date of the
notice of redemption. The Redeemable Warrants will be entitled to the benefit of
adjustments  in the  exercise  price and in the number of shares of common stock
deliverable  upon the exercise  thereof upon the  occurrence of certain  events,
including a stock dividend, stock split or similar reorganization.


                                       55
<PAGE>

     The Underwriter Warrants are initially exercisable at a price of $10.80 per
share of common stock. The Underwriter Warrants contain anti-dilution provisions
providing  for  adjustments  of the number of warrants and exercise  price under
certain  circumstances.  The  Underwriter  Warrants grant to the holders thereof
certain rights of registration  of the securities  issuable upon exercise of the
Underwriter  Warrants.  The  Underwriter  Warrants  may be exercised at any time
beginning on May 10, 1997 and ending May 9, 2001, at which time the  Underwriter
Warrants will expire.

     As of October 31, 1994, the Company had outstanding warrants to purchase an
aggregate of 312,000 shares of Series C preferred  stock at a price of $2.50 per
share.  These  warrants were  cancelled upon  consummation  of the  Acquisition.
Generally,  the warrants were exercisable for five-year periods beginning either
on the  issuance  date or one year  thereafter,  and  expired on  various  dates
through March 31, 1996.

     On May 23,  1995,  the  Company  issued a  warrant  to one of its  contract
manufacturers  to purchase  40,000 shares of common stock,  $.01 par value, at a
price of $4.00 per share in return for the  extension  of credit under the terms
of a manufacturing  agreement between the Company and the contract manufacturer.
On June 17, 1996, the warrant was exercised and the Company issued 40,000 shares
of common stock for aggregate proceeds of $160,000.

Stock Options

     On November 1, 1994,  the  Company's  Board of  Directors  adopted the 1994
Omnibus  Stock Plan (the "Stock  Plan").  The Stock Plan provides the Board or a
committee of the Board with the  authority to grant to officers and employees of
the Company  incentive  stock options  within the meaning of Section 422A of the
Internal  Revenue  Code and to  grant  to  directors,  officers,  employees  and
consultants  of the Company  non-qualified  stock options and  restricted  stock
which do not qualify as incentive stock options.  An aggregate of 635,000 shares
of the  Company's  common stock may be issued under the Stock Plan.  The maximum
number of  shares  with  respect  to which  options  may be  granted  to any one
employee may not exceed 300,000 shares.  The Board's  authority to grant options
under the Stock Plan expires on November 1, 2004. The Stock Plan is administered
by a Stock Plans Committee consisting of members appointed by the Board.

     The Board has the  authority to  determine  option  periods,  the number of
shares of common  stock  subject to  options  granted  and such other  terms and
conditions  under  which  options  may be  exercised.  The  Board  also  has the
authority  to  determine  at which  times  options  or  restricted  stock may be
granted,  the purchase price of restricted stock,  whether an option shall be an
incentive stock option or a non-qualified  option,  whether restrictions such as
repurchase  rights are to be imposed on shares subject to options and restricted
stock,  and the  nature of such  restrictions.  The  per-share  option  price of
incentive  stock options granted under the Stock Plan shall not be less than the
per-share fair market value, as determined by the Board, of the Company's common
stock  as of the date of  grant,  or 110% of the  per-share  market  value  with
respect to incentive  stock options  granted to employees  owning 10% or more of
the total combined  voting power of all classes of the Company's  stock.  Option
periods  shall not exceed ten years from the date options are  granted,  or five
years with respect to incentive stock options to employees owning 10% or more of
the total voting power of all classes of the Company's  stock.  Options  granted
under the Stock Plan generally expire 60 days after termination of employment or
at the end of the option period stipulated by the Board in the option agreement,
whichever is earlier.

     The Board has the authority to accelerate the date of exercise of an option
or any installment thereof, unless, in the case of incentive stock options, such
acceleration would violate the annual vesting  limitations  contained in Section
422(d) of the Internal  Revenue  Code.  The exercise  prices of options  granted
under  the  Stock  Plan  are  subject  to  adjustment   upon  any   subdivision,
combination, merger, splits, split-up, liquidation, or the like, to reflect such
subdivision, combination or exchange. The number of shares of common stock to be
received  upon  exercise of options  granted under the Stock Plan are subject to
adjustment upon  declarations  of stock dividends  between the date of grant and
the date of  exercise  of options.  Also,  the number of shares of 


                                       56
<PAGE>

common stock  reserved for issuance  under the Stock Plan shall be adjusted upon
the occurrence of such events.

     The Board may grant  restricted  stock  under the Stock Plan  pursuant to a
restricted stock agreement.  The Board has the authority to determine the number
of shares of common stock to be issued and to the extent,  if any, to which they
shall be issued in exchange for cash and/or other  consideration.  Shares issued
pursuant to restricted stock may not be sold, transferred, pledged, or otherwise
disposed  of,  except by the laws of descent and  distribution,  or as otherwise
determined  by the Board for a period as  determined  by the Board from the date
the  restricted  stock is  granted.  The  Company  has the  right to  repurchase
restricted  stock at such price as determined by the Board on the date of grant.
The repurchase  rights are  exercisable on such terms as determined by the Board
upon the  termination  of  services of the grantee  prior to  expiration  of the
restriction on transfer of the shares, failure of the grantee to pay the Company
income taxes required to be withheld in respect of the restricted stock or under
such other circumstances as the Board may determine.

     The  following  table  summarizes  the status and changes in stock  options
outstanding  under the Stock Plan for the five  months  ended March 31, 1995 and
years ended March 29, 1996 and March 28, 1997:

<TABLE>
<CAPTION>
                                                                                  Weighted
                                                Incentive          Option          Average
                                                  Stock             Price         Exercise
                                                 Options            Range          Price
                                                ---------      ---------------    --------
<S>                                              <C>                <C>             <C>  
     Outstanding at October 31, 1994                --                --             --
     Options granted                             357,000            $1.00           $1.00
                                                 -------
     Outstanding at March 31, 1995               357,000            $1.00           $1.00
     Options granted                              89,000        $1.00 - $5.00       $4.78
     Options cancelled                           (11,750)           $1.00           $1.00
                                                 -------
     Outstanding at March 29, 1996               434,250        $1.00 - $5.00       $1.77
     Options granted                             191,250       $8.00 - $10.781      $9.23
     Options exercised                            (5,000)           $1.00           $1.00
     Options cancelled                           (78,500)       $1.00 - $9.50       $7.74
                                                 -------
     Outstanding at March 28, 1997               542,000       $1.00 - $10.781      $3.55
                                                 =======
     Options Exercisable at March 31, 1995        89,250            $1.00           $1.00
                                                 =======
     Options Exercisable at March 29, 1996       196,750        $1.00 - $5.00       $1.43
                                                 =======
     Options Exercisable at March 28, 1997       327,563       $1.00 - $10.781      $2.35
                                                 =======
</TABLE>

     Options  granted  and  outstanding  under  the  Stock  Plan  are  generally
exercisable in four equal annual installments beginning on the date of grant. At
March 28, 1997, outstanding options under the Stock Plan have a weighted average
remaining  contractual life of 8.17 years. At March 29, 1996 and March 28, 1997,
635,000 and 630,000 shares,  respectively,  were reserved for issuance under the
Stock Plan.

     On May 10, 1995,  the Board of Directors  approved the adoption of the 1995
Employee Stock Purchase Plan (the "Employee  Plan").  The Employee Plan provides
the Board of Directors with the authority to grant to the Company's officers and
employees  the right to purchase up to 100,000  shares of common stock at 85% of
the public market  price.  However,  the Employee Plan did not become  effective
until the  Company's  initial  public  offering.  The rights  granted  under the
Employee Plan are  exercisable for an offering period as determined by the Board
of  Directors,  which may not exceed 27 months.  No  employee  may be granted an
option under which the  employee's  right to purchase  shares under the Employee
Plan first  become  exercisable  at a rate in excess of  $25,000 in fair  market
value  (determined at the date of grant) in any calendar year. Also, an employee
may not  allocate in excess of 10% of his or her  compensation  for  purchase of
stock  under the  Employee  Plan  during any  offering  period.  The Stock Plans
Committee of the Board of Directors  administers the Employee Plan. The Employee
Plan was approved by the  stockholders  of the Company on December 26, 1995.  At
March 29, 1996


                                       57
<PAGE>

and March 28, 1997,  100,000 and 93,240  shares of common  stock,  respectively,
were reserved for issuance under the Employee Plan.

     During the first  offering  period ending  November 15, 1996,  6,760 shares
were  purchased by  employees  at a price of $7.65 per share.  During the second
offering which commenced January 13, 1997 (and which will end on July 11, 1997),
5,930 shares are subject to purchase  under the Employee  Plan based on the base
compensation  of  participates  and the per-share  market price of the Company's
common stock on January 13, 1997. The actual number of shares that may be issued
will vary based  upon  compensation  of the  participants  during  the  offering
period,  the per-share  market value of the  Company's  common stock on July 11,
1997, and the number of participates who have not withdrawn by the July 11, 1997
end date.

     On May 10, 1995, the Board  approved the adoption of the 1995  Non-Employee
Director Stock Option Plan (the "Director Plan"). The Director Plan provides for
the grant to  directors  who are not  employees  of the  Company  of  options to
purchase up to 100,000 shares of common stock. The Director Plan is administered
by the Stock  Plans  Committee  consisting  of members  appointed  by the Board.
Pursuant to the Director  Plan,  each  non-employee  director was  automatically
granted a  non-qualified  option to purchase  10,000 shares of common stock upon
the  consummation  of the  Company's  initial  public  offering on May 10, 1996.
Thereafter,  on September 1 of each year, each non-employee  director receives a
non-qualified  option to purchase 3,000 shares of common stock. Any non-employee
director who is first  appointed or elected after the Company's  initial  public
offering will receive a  non-qualified  stock option to purchase 3,000 shares of
common  stock upon such  appointment  or election  and an  additional  option to
purchase 3,000 shares of common stock on each  anniversary of the date of his or
her  election,  provided  that  he or  she is  then  serving  as a  non-employee
director.  Options  granted upon  consummation  of the Company's  initial public
offering  became  exercisable  six months from the date the offering.  All other
options  become  exercisable  on the  anniversary  of the date of grant.  Option
periods  shall not exceed ten years from the date options are  granted.  Options
granted under the Director Plan have an exercise price equal to the market value
per share of the common stock on the date of grant.  Options  granted expire 180
days  after the date a director  ceases to serve as a director  or 10 years from
the grant date,  whichever is earlier.  Vesting is accelerated in the event of a
change of control of the Company.

     On May 10,  1996,  options to purchase  30,000  shares of common stock were
automatically  granted to  non-employee  directors at an exercise price of $8.50
per share.  On May 17,  1996,  options to purchase  3,000 shares of common stock
were granted at an exercise price of $10.781 to a non-employee  director elected
to the Board on that date.  On  September  1, 1996,  options to  purchase  9,000
shares of common stock were automatically  granted to non-employee  directors at
an exercise price of $10.812 per share.  On March 14, 1997,  options to purchase
3,000  shares of common  stock were  granted at an exercise  price of $5.00 to a
non-employee  director  elected  to the Board on that  date.  At March 28,  1997
options to purchase 45,000 shares of common stock at a weighted-average exercise
price of $8.88 per share  were  outstanding  under the  Director  Plan.  Options
granted under the Director  Plan to purchase  30,000 shares of common stock at a
weighted-average exercise price of $8.50 per share were exercisable at March 28,
1997.

     At March  28,  1997,  outstanding  options  under  the  Director  Plan have
exercise  prices  ranging  between  $5.00 and  $10.812  per share and a weighted
average  remaining  contractual  life of 9.23 years.  The  Company has  reserved
100,000 shares of common stock for issuance under the Director Plan at March 29,
1996 and March 28, 1997.


                                       58
<PAGE>

     The following table summarizes  information about stock options outstanding
under the Stock Plan and Director Plan at March 28, 1997:

                         Options Outstanding                Options Exercisable
                --------------------------------------    ----------------------
                                Weighted
                                Average      Weighted                   Weighted
   Exercise                    Remaining      Average                    Average
    Price          Number     Contractual    Exercise        Number     Exercise
   or Range     Outstanding   Life (years)     Price      Exercisable     Price
 ------------   -----------   ------------   ---------    -----------   --------
    $1.00         337,250         7.45         $1.00         254,500      $1.00
    $5.00          83,000         8.89         $5.00          40,000      $5.00
    $8.50          30,000         9.11         $8.50          30,000      $8.50
    $9.50         123,500         9.31         $9.50          32,750      $9.50
$10.78-$10.81      13,250         9.33        $10.80             313     $10.78
    Total         587,000         8.17         $3.96         357,563      $2.86

     On October 31, 1994 upon  consummation  of the  Acquisition,  the Company's
Incentive  Stock  Option  Plan (the  "Plan")  adopted by the Board of  Directors
effective  June 1, 1992 was  cancelled.  The Plan  provided  the Board  with the
authority to grant to key  employees of the Company  incentive  stock options to
purchase  up to a maximum  of  300,000  shares of the  Company's  common  stock.
Options  granted  under the Plan were  intended to  constitute  incentive  stock
options  within the meaning of Section 422A of the Internal  Revenue  Code.  The
Board had the  authority to determine  option  periods,  the number of shares of
common  stock  subject to options  granted and such other  terms and  conditions
under which  options may be  exercised.  Options  granted under the Plan were to
expire  upon  termination  of  employment  or at the  end of the  option  period
stipulated by the Board in the option agreement, whichever was earlier. The Plan
specifically  limited the aggregate  fair market value of options which could be
exercised  by an  employee in any one  calendar  year to  $100,000.  The Board's
authority  to grant  options  under the Plan was to expire on May 31,  2002.  On
August 4, 1994,  the Board of Directors  authorized  management to grant options
covering 253,500 shares of common stock to employees. However, as of the date of
cancellation of the Plan, no options had been granted.

Stock Option Compensation

     The  Company  has  adopted  the  disclosure-only  provisions  of SFAS  123.
Accordingly,  no  compensation  cost has been  recognized  for stock options and
purchase  rights  granted  under  the  Company's  plans in  accordance  with the
requirements  of APB 25. Had  compensation  cost  related to stock  options  and
purchase rights granted under the Company's  plans been recognized  based on the
fair value of awards on the grant dates  consistent  with SFAS 123,  the Company
would have  recorded  compensation  expense of $54,972 and  $613,447  during the
years ended March 29, 1996 and March 28, 1997.


                                       59
<PAGE>

     The fair value of each option or right granted  under the  Company's  stock
option  and  purchase  plans  is  estimated  on the  date  of  grant  using  the
Black-Scholes option pricing model. The significant weighted-average assumptions
used during the years  ended  March 29, 1996 and March 28, 1997 to estimate  the
fair  values  of  options  and  rights  granted  under the  Company's  plans are
summarized in the following table.

                                           Year Ended         Year Ended
                                            March 29,          March 28,
                                              1996               1997
                                           ----------         ----------
     Stock Plan:
       Expected volaltility                    74.80%            72.30%
       Expected life                         3.5 years         3.5 years
       Risk-free interest rate                  5.22%             6.35%
       Expected dividend yield                  None              None
     Director Plan:
       Expected volaltility                     --               76.00%
       Expected life                            --             2.67 years
       Risk-free interest rate                  --                6.30%
       Expected dividend                        --                None
     Employee Plan:
       Expected volaltility                     --               76.90%
       Expected life                            --             .5 years
       Risk-free interest rate                  --                5.32%
       Expected dividend                        --                None
     
     Based on these assumptions,  the weighted-average fair value of each option
and right granted  under the Company's  plans for the years ended March 29, 1996
and  March  28,   1997   amounted   to  $2.63  and  $4.70,   respectively.   The
weighted-average  fair value of each option  granted under the Stock Plan during
the years  ended  March  29,  1996 and  March  28,  1997 was  $2.63  and  $5.04,
respectively.  The weighted-average  fair value of each option granted under the
Director   Plan  during  the  year  ended   March  28,   1997  was  $4.53.   The
weighted-average  fair value of each  purchase  right granted under the Employee
Plan during the year ended March 28, 1997 was $1.91.

     A  comparison  of the  Company's  net  income  and net  income per share as
reported and on a pro forma basis had  compensation  cost been recorded based on
the fair  value at the grant  dates for  options  and rights  granted  under the
Company's  plans in accordance  with SFAS 123 for the years ended March 29, 1996
and March 28, 1997 is set forth below:

                                                 Year Ended        Year Ended
                                                  March 29,          March 28,
                                                    1996               1997
                                                 -----------        ----------
Net income                       As reported     $ 1,177,371        $1,010,659
                                 Pro Forma       $ 1,143,618        $  634,924

Net income per share - primary   As reported     $      0.30        $     0.22
                                 Pro Forma       $      0.30        $     0.14

Net income per share - assuming 
  full dilution                  As reported     $      0.30        $     0.22
                                 Pro Forma       $      0.30        $     0.14



                                       60
<PAGE>

Common Stock Reserved

     Common stock reserved for issuance  pursuant to the Company's  stock option
and purchase plans and  outstanding  common stock warrants at March 29, 1996 and
March 28, 1997 is summarized as follows:


                                                   March 29,      March 28,
                                                     1996           1997
                                                   ---------      ---------
     Stock Option and Purchase Plans                 835,000        823,240
     Redeemable Warrants                                --          575,000
     Underwriter Warrants                               --          100,000
     Common Stock Purchase Warrants                   40,000           --
                                                   ---------      ---------
                                                     875,000      1,498,240
                                                   =========      =========

10.  INCOME TAXES

     There was no income  tax  expense  (benefit)  for the  seven  months  ended
October 30, 1994 and five months  ended March 31,  1995.  Income tax expense for
the years ended March 29, 1996 and March 28, 1997 is summarized as follows:

                                                   Year Ended    Year Ended
                                                    March 29,     March 28,
                                                      1996          1997
                                                   ---------     ---------
     Current tax expense:
         Federal                                   $ 101,615     $ 564,265
         State                                        64,051        19,154
                                                   ---------     ---------
         Total current                               165,666       583,419
                                                   ---------     ---------
     Deferred tax (benefit) expense:
         Federal                                     150,019       (52,969)
         State                                        10,630         2,929
                                                   ---------     ---------
         Total deferred                              160,649       (50,040)
                                                   ---------     ---------
                                                   $ 326,315     $ 533,379
                                                   =========     =========

     Income tax expense  differs from the amount of income taxes  determined  by
applying the applicable U.S.  statutory federal income tax rate to income (loss)
before income taxes as a result of the following:

                           Seven Months    Five Months     Year         Year
                               Ended          Ended        Ended        Ended
                            October 30,     March 31,    March 29,    March 28,
                               1994           1995         1996         1997
                             ---------      ---------    ---------    ---------
Statutory U.S. tax rates     $(143,944)     $(362,298)   $ 511,253      524,973
State taxes, net                  --             --         47,181       12,642
Non-deductible expenses         15,479         41,177      102,866       58,375
Losses for which no tax                   
  benefit was provided         128,465        321,121         --
Utilization of loss                       
  carryforwards                   --             --       (334,985)     (71,995)
Other                             --             --           --          9,384
                             ---------      ---------    ---------    ---------
Effective tax rates          $    --        $    --      $ 326,315    $ 533,379
                             =========      =========    =========    =========
                                        

                                       61
<PAGE>

         Deferred tax assets and liabilities arising from temporary  differences
at March 29, 1996 and March 28, 1997 are comprised of the following:

                                                      March 29,      March 28,
                                                        1996           1997
                                                    -----------    -----------
   Deferred tax assets:
       Net operating loss carryforwards             $ 6,596,897    $ 5,410,844
       Inventories                                      900,258        907,415
       Accrued liabilities                              165,816        205,234
       Accrued restructuring charges                      6,365         10,770
       Deferred revenue                                 145,313        145,313
       Accounts receivable                               83,528         56,947
       Depreciation                                        --           51,345
       Long-term debt                                    35,976           --
                                                    -----------    -----------
           Total deferred tax assets                  7,934,153      6,787,868
                                                    -----------    -----------
   Deferred tax liabilities:
       Other assets                                     (72,128)       (45,136)
       Property and equipment                           (59,116)       (65,125)
       Depreciation                                     (87,083)          --  
                                                    -----------    -----------
         Total deferred tax liabilities                (218,327)      (110,261)
                                                    -----------    -----------
   Excess of deferred tax assets over liabilities     7,715,826      6,677,607
   Valuation allowance                               (7,665,282)    (6,134,953)
                                                    ===========    ===========
   Net deferred tax assets                          $    50,544    $   542,654
                                                    ===========    ===========

     The  valuation  allowance  for deferred tax assets  during the seven months
ended  October  30,  1994 and five months  ended  March 31,  1995  increased  by
$1,388,060.  The  valuation  allowance  for deferred tax assets during the years
ended March 29, 1996 and March 28, 1997 decreased by $1,406,634 and  $1,530,329,
respectively.  A full valuation  allowance was maintained through March 31, 1995
because of the uncertainty of realization of deferred tax assets.

     Income taxes currently payable for the years ended March 29, 1996 and March
28,  1997 were  reduced by  $454,868  and  $71,995,  respectively,  through  the
utilization  of net operating loss  carryforwards.  During the years ended March
29, 1996 and March 28, 1997,  the Company  reduced the  valuation  allowance and
recorded  tax  benefits  of $50,544 and  $492,110,  respectively.  Deferred  tax
benefits from utilization of net operating loss  carryforwards and reductions in
the  valuation  allowance  of $211,193  and  $442,070  were  allocated to reduce
goodwill during the years ended March 29, 1996 and March 28, 1997, respectively.

     As of March 28, 1997, the Company has tax net operating loss  carryforwards
available to reduce future taxable income of  approximately  $14 million,  which
expire from 1998  through  2010.  The  utilization  of such net  operating  loss
carryforwards   and   realization  of  tax  benefits  in  future  years  depends
predominantly upon the recognition of taxable income.  Further,  the utilization
of these  carryforwards  is  subject  to annual  limitations  as a result of the
change in  ownership  of the Company (as  described in Note 2) as defined in the
Internal  Revenue  Code.  The  limitation  approximates  $210,000  annually  and
represents the value of the Company's capital stock immediately  before the date
of the ownership change multiplied by the federal  long-term  tax-exempt rate in
effect during the month the ownership change occurred.  This limitation does not
reduce the total amount of net operating  losses which may be taken,  but rather
substantially limits the amount which may be used during a particular year. As a
result,  the  Company  will be unable to use a  significant  portion  of its net
operating loss carryforwards.


                                       62
<PAGE>

11. RESTRUCTURING CHARGES AND CREDITS

     As a result of the Acquisition and additional  financing  described in Note
2, the Company was able to settle certain severance obligations under terminated
employment  contracts and negotiate the  termination  of certain  non-cancelable
lease  obligations  with  respect  to  facilities  closed in  connection  with a
restructuring initiated in fiscal 1994. The severance and lease obligations were
settled on terms more favorable than previously estimated, which resulted in the
recognition  of  restructuring  credits of $248,684 and $274,659,  respectively,
during the seven months ended October 30, 1994. In addition, the Company revised
its estimate of certain other  severance  obligations,  and recorded  additional
restructuring  credits of $10,749.  Accordingly,  during the seven  months ended
October 30, 1994, the Company realized net restructuring credits of $534,092.

     During the year ended March 28, 1997, the Company initiated a consolidation
plan  intended  to augment its  on-going  productivity  and quality  improvement
programs.  The  consolidation  plan  provided  for the closure of the  Company's
Kentucky manufacturing  facility, the closure of the Company's Georgia corporate
office  facility,  the  consolidation  of repair,  refurbishment  and conversion
service operations into the Company's Virginia facility and the consolidation of
corporate  activities  and  product  assembly  operations  into  a  new  Georgia
facility.  In  connection  with this plan,  the Company  recorded  restructuring
charges of $62,500  during the year ended March 28,  1997.  These  restructuring
charges  consist of severance  obligations  and losses related to abandonment of
assets.  Relocation  expenses and other incremental costs incurred in connection
with the consolidation and charged to operations during the year ended March 28,
1997 approximated $350,000.

12. PROFIT SHARING RETIREMENT PLAN

     On January 1, 1995,  the  Company  adopted a 401(k)  retirement  and profit
sharing plan. Eligible employees of the Company who are 21 years of age with one
or more  years of  service  and who are not  covered  by  collective  bargaining
agreements may elect to  participate in the plan.  Employees who elect to become
participants  in the plan may contribute up to 15% of their  compensation to the
plan up to a maximum  dollar  limit  established  by law.  The  Company may also
contribute   to  the  plan  at  the   discretion  of  the  Board  of  Directors.
Contributions   by  the  Company   may   consist  of   matching   contributions,
discretionary  profit  sharing  contributions  and other special  contributions.
During the five  months  ended March 31, 1995 and years ended March 29, 1996 and
March 28, 1997, the Company  accrued  profit  sharing and retirement  expense of
$2,455,  $15,650 and $26,808,  respectively,  pursuant to discretionary matching
contributions  authorized by the Board of Directors.  Contributions  to the plan
funded by the  Company  during the years ended March 29, 1996 and March 28, 1997
amounted to $14,415 and $26,416, respectively. Participants are 100% vested with
respect  to their  compensation  contributions  to the plan.  Vesting in Company
discretionary  contributions  begins  at 20%  after  one  year  of  service  and
increases by 20% annually each year until full (100%) vesting upon five years of
service.  The plan pays retirement  benefits based on the  participant's  vested
account  balance.   Benefit   distributions  are  generally   available  upon  a
participant's death, disability or retirement. Participants generally qualify to
receive  retirement  benefits  upon  reaching  the  age  of 65.  Early  retirees
generally  qualify  for  benefits  provided  they have  reached  age 55 and have
completed 5 years of service with the Company. Benefits are payable in lump sums
equal to 100% of the participant's account balance.


                                       63
<PAGE>

13. SUPPLEMENTAL CASH FLOW INFORMATION

     Supplemental  cash flow  information for the seven months ended October 30,
1994,  five  months  ended  March  31,  1995,   excluding  the  effects  of  the
Acquisition,  and years ended March 29, 1996 and March 28, 1997  consists of the
following:

                                    Seven
                                    Months    Five Months    Year        Year
                                    Ended       Ended       Ended       Ended
                                  October 30,  March 31,   March 29,   March 28,
                                     1994        1995        1996        1997
                                     ----        ----        ----        ----
Interest paid                      $457,019    $225,860    $966,153    $516,489
Income taxes paid                      --          --          --       624,644
Non-cash activities:                                                    
 Deferred offering expenses                                            
  charged against proceeds of                                         
  initial public offering              --          --          --       338,372
 Fixed assets acquired under                                           
  capital leases                     33,753       9,069        --          --
 Retirement of capital lease                                           
  obligation and write-off                                            
  of related property                  --          --          --       933,510
 Write-off of property and                                             
  equipment against accrued                                           
  restructuring charges             185,777        --          --        41,133
 Write-off of property and                                             
  equipment against                                                   
  impairment reserve                117,807        --          --          --
 Other current assets                                                  
  acquired by assumption                                              
  of debt obligations               165,102        --       131,594        --
 Accrued liabilities converted                                         
  to notes payable                     --       206,595        --          --
 Write-off of inventory                                                
  against accrued                                                     
  restructuring charges              70,229        --          --          --
 Write-off of other                                                    
  assets against accrued                                              
  restructuring charges                --        15,323        --          --
 Write-off of property and                                             
  equipment against                                                   
  accounts payable                     --          --         1,600        --
 Increase in goodwill                                                  
  from distribution of                                                
  escrow consideration                 --          --       329,709        --
 Tax benefits applied to                                               
  goodwill                             --          --       211,193     442,070
                                                                      
                                                               
                                       64
<PAGE>

14. COMMITMENTS AND CONTINGENT LIABILITIES

Operating Leases

     Minimum  future  rental  payments at March 28,  1997 under  non-cancellable
operating  leases with an initial term of more than one year are  summarized  as
follows:


1998                                                 $331,158
1999                                                  220,902
2000                                                  213,001
2001                                                  210,079
2002                                                  210,079
                                                 ------------
                                                    1,185,219
Less sublease rentals                                 (28,790)
                                                 ------------
                                                 $  1,156,429
                                                 ============

     Rental expense approximated $257,000 for the seven months ended October 30,
1994,  $176,000  for the five months  ended  March 31,  1995,  $376,000,  net of
sublease  income of  approximately  $18,000,  for year ended  March 29, 1996 and
$323,000,  net of sublease income of approximately  $45,000,  for the year ended
March 28, 1997.

Litigation, Disputes and Environmental Matters

     During the seven  months  ended  October  30,  1994,  the  Company  settled
litigation  against a supplier  to recover  costs and  damages  attributable  to
defective  components supplied to the Company,  and realized a gain of $261,000,
net of legal fees of $56,000.

     Pursuant to the terms of a settlement  agreement  and mutual  release dated
July 3, 1996, a suit filed  against the Company by a former  supplier to collect
approximately $400,000 of unpaid obligations was dismissed with prejudice. Under
the terms of the settlement  agreement,  the Company paid $180,000 and agreed to
pay an  additional  $112,500  in  six  equal  monthly  installments  of  $18,750
commencing  on August 15, 1996.  As a result of the  settlement  agreement,  the
Company realized a gain of $105,146  representing the difference  between unpaid
obligations recorded in the Company's accounts and aggregate settlement payments
set forth in the  settlement  agreement.  The gain is reflected in the Company's
results of operations for the year ended March 28, 1997.

     The  Company  has  been  involved  in a  dispute  with  a  former  contract
manufacturer since 1994 with respect to inventories acquired by the manufacturer
for the Company's programs,  which approximate $l million, unpaid obligations of
the Company of approximately  $265,000,  and other matters  including an alleged
claim of lost profits by the contract  manufacturer  of  approximately  $916,000
related to the Company's minimum contract purchase  commitment.  The Company has
alleged that the contract manufacturer  breached the agreement,  is obligated to
pay unpaid obligations to the Company of approximately $125,000 and is obligated
to the Company for lost  business  and expenses due to the delivery of defective
products and the termination of a significant sales agreement.  Neither party is
presently pursuing the dispute. There is no assurance, however, that the dispute
will not be pursued or escalate  into  litigation.  Should the dispute  escalate
into  litigation,  the  Company  intends  to defend  and  pursue  its  positions
vigorously.  In the opinion of management,  the ultimate  outcome of this matter
will not have a  material  impact on the  Company's  financial  position  or its
results of operations.

     The Company is a potentially  responsible party with respect to undertaking
response  actions at a facility  for the  treatment,  storage  and  disposal  of
hazardous  substances  operated  by an  unaffiliated  party.  In the  opinion of
management,  the ultimate outcome of this  environmental  action will not have a
material  impact  on  the  Company's   financial  position  or  its  results  of
operations.


                                       65
<PAGE>

Significant Customers

     The Company's  primary  customers  consist of the regional  bell  telephone
companies. During the seven months ended October 30, 1994, three of the regional
bell  telephone  companies  accounted  for  33%,  23% and  11% of the  Company's
consolidated  sales.  During the five months ended March 31,  1995,  four of the
regional  bell  telephone  companies  accounted for 34%, 23%, 11% and 10% of the
Company's consolidated sales. During the year ended March 29, 1996, three of the
regional  bell  telephone  companies  accounted  for  47%,  17%  and  24% of the
Company's consolidated sales. During the year ended March 28, 1997, three of the
regional  bell  telephone  companies  accounted  for  14%,  16%  and  60% of the
Company's  consolidated  sales.  Accounts receivable at March 29, 1996 and March
28, 1997  consists  primarily  of amounts due from the regional  bell  telephone
companies.

Royalty and License Agreements

     Pursuant  to the  terms  of an asset  purchase  agreement  entered  into on
January 11, 1991, the Company agreed to pay royalties  equal to 3.5% of sales of
microprocessor-based  components to a company  affiliated with certain  officers
and employees of the Company. On November 9, 1994, the royalty provisions of the
purchase  agreement were amended to eliminate  royalties for the period April 2,
1994 to September 30, 1994. In return,  the term of the royalty  obligation  was
extended  from  December 31, 1995 to June 30, 1996.  Royalty  expense under this
agreement  amounted to $3,900  during the seven months  ended  October 30, 1994,
$93,578  during the five months ended March 31, 1995,  $563,750  during the year
ended March 29, 1996 and $196,144 during the year ended March 28, 1997.

     The Company has  entered  into a patent  license  agreement  providing  the
Company  with the  exclusive  world-wide  rights to certain  algorithm  software
covered by a patent  application.  The Company is  obligated to pay license fees
aggregating  $200,000  at a rate of  $50,000  annually  over a four year  period
commencing on the date the patent is issued. Further, the agreement provides for
the  payment of  royalties  on products  incorporating  the  licensed  software.
Minimum  royalties  payable  upon  issuance  of the patent  will  range  between
$125,000 and $500,000  annually  during the life of the patent.  The term of the
license  agreement will correspond to the expiration date of the patent upon its
issuance. As of March 28, 1997, the patent has not been issued. Accordingly, the
Company has not recorded the contingent liability in the accompanying  financial
statements. Further, as of March 28, 1997, the Company has not sold any products
incorporating  the licensed  software or incurred any royalty  obligations under
the agreement.

     In December 1994, the Company sold the rights to certain  product  software
for an aggregate  purchase price of $500,000.  The Company received an exclusive
irrevocable  perpetual  right to sublicense the software in connection  with the
sale of  products  to other  customers.  In return,  the  Company  agreed to pay
royalties  equal to the  greater of 4.44% of sales or $10 per unit  sold.  As of
March 28, 1997, the Company has not sold any products incorporating the licensed
software to other  customers  or  incurred  any  royalty  obligations  under the
agreement The Company was  obligated to repay,  three years from the date of the
contract,  a portion of the  purchase  price up to a maximum  amount of $375,000
depending upon the amount of aggregate royalties paid pursuant to the agreement.
However,  in May 1997, the Company entered into an agreement that terminated the
Company's royalty and repayment obligations.

Employment Contracts

     On October 31, 1994, the Company  entered into an employment  contract with
one of its executives that provides for minimum annual  compensation of $147,200
through December 31, 1996 and $160,000 from January 1, 1997 through December 31,
1997. The contract provides for compensation  increases at the discretion of the
Board of  Directors,  additional  compensation  in the form of bonuses  based on
performance,  benefits  equal  to those  provided  to  other  executives  of the
Company,  reimbursement  of  business  expenses,  travel  and  temporary  living
expenses  and options to purchase  shares of the  Company's  common  stock.  The
agreement  provides for annual  renewals  subsequent to December 31, 1997 at the
option of the Company.  Termination  by the Company  


                                       66
<PAGE>

without cause  entitles the executive to receive his current salary and benefits
for the remaining term of the agreement or for a period of six months, whichever
is greater.  The agreement  may be  terminated  by the  executive  upon 120 days
notice effective on December 31, 1997 or thereafter.

     On October  31,  1994,  the  Company  entered  into an  agreement  with the
Chairman of the Board of Directors that provides for minimum annual compensation
of $60,000  through  December 31, 1997.  The agreement  provides for  additional
compensation  based on  services  performed  not to  exceed  $2,500  per  month,
benefits  equal  to  those   provided  to  other   executives  of  the  Company,
reimbursement  of  business  expenses  and  options  to  purchase  shares of the
Company's  common stock.  Termination by the Company  without cause entitles the
Chairman to receive his current  salary and benefits for the  remaining  term of
the agreement or for a period of six months, whichever is greater. The agreement
may be  terminated  by the  Chairman  upon  90 days  written  notice.  Prior  to
execution  of  the  Chairman's  Agreement,   the  Chairman  provided  consulting
services, as President of Atlantic Management  Associates,  Inc., to the Company
during the seven months ended October 30, 1994 similar to those  provided  under
the  Chairman's  Agreement.  In addition,  Atlantic  Management  Services,  Inc.
assisted the Company and its  stockholders  in their  efforts to attract a buyer
for the equity of the Company, and received a success fee in connection with the
Acquisition  of $75,000  representing  compensation  for such  services.  During
fiscal 1995, the Company paid Atlantic Management  Associates,  Inc. $43,000 for
consulting services, excluding expenses of $7,386, rendered prior to the date of
the Chairman's Agreement.  During fiscal 1995, the Company paid the Chairman and
Atlantic Management Associates,  Inc. $30,231, excluding expenses of $9,419, for
services rendered under the terms of the Chairman's  Agreement.  During the year
ended March 29, 1996,  the Company  paid the  Chairman  and Atlantic  Management
Associates,  Inc. $66,000, excluding reimbursed expenses of $9,007, for services
rendered  under the terms of the  Chairman's  Agreement.  During  the year ended
March  28,  1997,  the  Company  paid  the  Chairman  and  Atlantic   Management
Associates, Inc. $69,000, excluding reimbursed expenses of $11,003, for services
rendered under the terms of the Chairman's Agreement.

Purchase and Sales Commitments

     At March 28, 1997, the Company has outstanding  purchase order  commitments
to purchase  approximately $5.5 million of  microprocessor-based  products under
the terms of a  manufacturing  agreement  entered into in October  1994.  Upon a
termination  of the  agreement  by the  Company,  the  Company is  obligated  to
purchase  inventories held by the  manufacturer and pay vendor  cancellation and
restocking charges, and a reasonable profit thereon. In addition, the Company is
obligated  to pay a  cancellation  penalty of up to  $500,000  if it cancels its
purchase  obligation  or a  substantial  portion  thereof.  The  amount  of  the
cancellation  penalty, if any, will vary depending upon quantities  purchased by
the Company.

     In June 1997,  the Company  entered into an agreement  that  supersedes and
terminates a December 1994 sales agreement. Under the new agreement, the Company
agreed to reduce the customers  remaining  purchase  commitment of certain smart
processors and other components to  approximately $3 million from  approximately
$8 million  under the former  agreement  and,  among other  things,  upgrade the
customer's  payphone  management system. In return, the customer made a $250,000
cash  payment  to  the  Company,  terminated  the  Company's  obligation  to pay
royalties on sales of certain  products to other  customers and  terminated  the
Company's obligation to repay $375,000 received from the sale of certain product
software  under the December  1994  agreement.  The customer also agreed to make
additional  cash payments of $250,000 on July 2, 1997,  $100,000 on September 1,
1997,  $150,000  on  December  31,  1997 and  $250,000  on March 31, 1998 to the
Company subject to the Company's compliance with the terms and conditions of the
agreement, including conditions with respect to product performance, service and
repair.  The customer has the right to cancel the agreement  upon default by the
Company.  Therefore,  there is no  assurance  that the Company  will receive the
additional  payments  or that  its  will  ship  the  products  set  forth in the
agreement.


                                       67
<PAGE>

                                    PART III

Item 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

     The  following  sets forth the name and age of each  director and executive
officer of the Company,  his positions and offices with the Company,  his period
of service  with the Company and his business  experience  for at least the past
five years, and with respect to directors,  their present  principal  occupation
and other directorships held in public companies.

Directors

     Directors  are  elected  to  serve  for a  one-year  term and  until  their
successors are elected and qualified. The Bylaws of the Company provide that the
number  of  directors  shall be  determined  from  time to time by the  Board of
Directors or the  stockholders of the Company,  but that there shall be at least
one  director.  Directors  of the Company who were serving as such at the end of
the 1997 fiscal year are as follows:

Name                                       Age                    Director Since

David R. A. Steadman, Chairman             60                          1994
D. Thomas Abbott                           43                          1996
Vincent C. Bisceglia                       42                          1994
Charles E. Davidson                        44                          1994
Mark L. Plaumann                           41                          1997
Olivier Roussel                            50                          1986

     David  R.  A.  Steadman.  Mr.  Steadman  has  been  President  of  Atlantic
Management  Associates,  Inc., a management services firm, since 1988. From 1990
to 1994, Mr. Steadman served as President and Chief Executive Officer of Integra
- -- A Hotel and Restaurant Company,  and from 1987 to 1988, as Chairman and Chief
Executive Officer of GCA Corporation,  a manufacturer of automated semiconductor
capital  equipment.  From 1980 to 1987,  Mr.  Steadman  was a Vice  President of
Raytheon  Company,  a defense  electronics  manufacturer,  and served in various
management  positions,  most  recently  as  President  of  its  venture  capital
division.  Mr.  Steadman  is  Chairman  of the  Board  of  Directors  of  Wahlco
Environmental  Systems,  Inc.,  a  manufacturer  of  environmental  conditioning
systems.  He is also a  director  of Aavid  Thermal  Technologies,  Inc.,  which
manufactures  thermal  management  products  and  produces  computational  fluid
dynamics  software;  Kurzweil Applied  Intelligence,  Inc., a voice  recognition
software company; and Vitronics Corporation,  a manufacturer of reflow soldering
ovens. Mr. Steadman was elected  Chairman of the Board of Directors  pursuant to
an employment  agreement described under the heading  "Employment  Contracts and
Termination  of Employment  and  Change-in-Control  Arrangements"  in Item 11 --
"Executive Compensation."

     Thomas Abbott.  Mr. Abbott has been Chairman of MeesPierson  Holdings Inc.,
the United States  operation of a Dutch merchant bank,  since 1995. From 1993 to
1995, Mr. Abbott was Chairman and Chief Executive Officer of Savin  Corporation,
an office products  company,  and from 1989 to 1993, he was President of Harvest
Group,  Inc., a private  investment  firm.  From 1976 to 1988,  Mr.  Abbott held
various executive positions with Bankers Trust Company. Mr. Abbott is a director
of International  Mezzanine  Investment N.V.,  Precise Holdings Inc., and Coffee
Tree Limited.


                                       68
<PAGE>

     Vincent  C.  Bisceglia.  Mr.  Bisceglia  has  served as a  director  and as
President and Chief Executive  Officer of the Company since February 1994. Prior
to  that he  served  the  Company  as a  consultant  and in  various  management
positions.  From 1982 to 1986,  Mr.  Bisceglia was Executive  Vice  President of
Transaction Management,  Inc., a manufacturer of point-of-sale systems, and from
1978 to 1982, he held senior marketing positions with National Semiconductor-DTS
and Siemens-Nixdorf Computer Corporation.

     Charles E.  Davidson.  Mr.  Davidson has served as Chairman of the Board of
Wexford Capital  Corporation,  which served as the investment manager to several
private  investment  funds,  including Wexford Partners Fund, L.P., the majority
stockholder  of the  Company.  Since  January 1,  1995,  Mr.  Davidson  has been
Chairman of Wexford  Management LLC, a private  investment  management  company,
which now serves as the investment  manager to Wexford  Partners Fund, L.P. From
1984 to 1994, Mr. Davidson was a partner of Steinhardt Partners, L.P., a private
investment  firm, and from 1977 to 1984,  Mr.  Davidson was employed by Goldman,
Sachs & Co.,  serving as Vice President of corporate bond trading.  Mr. Davidson
is  Chairman  of the  Board of DLB Oil & Gas,  Resurgence  Properties  Inc.  and
Presidio Capital Corp. and is a director of Wahlco Environmental  Systems, Inc.,
a manufacturer of environmental conditioning systems.

     Mark L. Plaumann.  Mr. Plaumann has been a Senior Vice President of Wexford
Management LLC ("Wexford  Management") since January 1996 and since March 1995 a
director  and/or  Vice  President  of the  general  partner  of  various  public
partnerships managed by Wexford Management.  Mr. Plaumann joined the predecessor
entities  of Wexford  Management  in  February  1995.  Prior to joining  Wexford
Management,  Mr. Plaumann was a Managing  Director of Alvarez & Marsal,  Inc., a
crisis  management  consulting firm, from 1990 to 1995, and from 1985 to 1990 he
was with  American  Healthcare  Management,  Inc.,  an  owner  and  operator  of
hospitals,  where he served in a variety of  capacities,  most  recently  as its
President.  Prior  to that he was with  Ernst & Young  LLP in its  auditing  and
consulting  divisions  for eleven  years.  Mr.  Plaumann is a director of Wahlco
Environmental  Systems,  Inc.,  a  manufacturer  of  environmental  conditioning
systems.

     Olivier Roussel.  Mr. Roussel has been Chairman and President of Acor S.A.,
a private  investment  company,  since  1975.  From 1974 to 1977,  he was a Vice
President  of  Nobel-Bozel  and from  1977 to 1982 he was an  Assistant  General
Manager of Heli-Union.  Mr. Roussel was a Director of Roussel-Uclaf from 1975 to
1982 and  Chairman of Eminence  S.A.  from 1987 to 1990.  He is Chief  Operating
Officer and a Director of Vacsyn S.A., a biotechnology  company,  and a director
of Bollore Technologies, a public company listed on the Paris Stock Exchange.

Executive Officers

     Executive  Officers are elected by the Board of  Directors  and serve until
they resign or are removed by the Board.  The Company's  executive  officers who
served as such during fiscal 1997 are as follows:

Name                     Age               Positions and Offices

David R. A. Steadman     60       Chairman of the Board of Directors
Vincent C. Bisceglia     42       President and Chief Executive Officer, 
                                  Director
M. Winton Schriner       50       Executive Vice President, Operations
Darold R. Bartusek       50       Senior Vice President, Sales and Marketing
William H. Thompson      44       Vice President, Finance, Chief Financial 
                                  Officer and Secretary
Allen W. Vogl            49       Vice President, Engineering

     The business  experience  of Messrs.  Steadman  and  Bisceglia is set forth
above under the listing of directors of the Company.


                                       69
<PAGE>

     M. Winton Schriner.  Mr. Schriner has served as Executive Vice President of
Operations  since  July  1996.  From  August  1994 to April  1996,  he served as
Director of Contract  Manufacturing.  From 1991 to 1993, Mr. Schriner served the
Company in various capacities  including Vice President of Operations,  Director
of Marketing and Director of Engineering.  Prior to joining the Company in 1991,
he was at  BellSouth  Telecommunications  Company  for a  period  of 12 years in
various management  capacities with duties ranging from public communications to
strategic planning and executive  support.  He holds a B.S. degree in Industrial
Education and an M.S. degree in Vocational Rehabilitation from the University of
Wisconsin.

     Darold R.  Bartusek.  Mr.  Bartusek has served as Senior Vice  President of
Sales and Marketing  since November 1996 and from February 1994 to April 1996 he
was Vice  President  of Sales and  Marketing.  From 1991 to February  1994,  Mr.
Bartusek  served the Company in various  capacities  including Vice President of
Worldwide  Sales and Vice President and General  Manager of the Company's  Smart
Product Business.  From August 1989 to January 1991, Mr. Bartusek served as Vice
President of Marketing of the Public Communication Systems Division of Executone
Information  Systems,  Inc., a supplier of smart payphone systems.  From 1973 to
1988,  Mr.  Bartusek  served GTE  Communication  Systems  Corporation in various
capacities   including  Director  of  Public   Communications  and  Director  of
Advertising and Sales Promotion. Mr. Bartusek holds a B.B.A. degree from Mankato
State University.

     William H. Thompson.  Mr. Thompson has served as Vice President of Finance,
Chief  Financial  Officer and Secretary of the Company since February 1994. From
1990 to 1994,  he was Vice  President of Finance.  Prior to joining the Company,
Mr.  Thompson was Controller  and Vice  President of Finance of Cardiac  Control
Systems, Inc., a publicly-held medical device manufacturer, from May 1983 to May
1988 and Executive  Vice  President of  Operations  and Finance from May 1988 to
June 1990. From June 1974 to May 1983, he held various positions,  most recently
as Audit Manager,  with Price Waterhouse LLP, certified public accountants.  Mr.
Thompson is a certified  public  accountant  in the State of Florida and holds a
B.S. degree in accountancy from Florida State University.

     Allen W. Vogl. Mr. Vogl has served as Vice  President of Engineering  since
February 1994 and before that, he served the Company in various capacities since
1981,  including  Vice  President of  Engineering,  Executive Vice President and
Chief Scientist.  From 1972 to 1981, he was employed in various  engineering and
research and development capacities by Harris Corporation and Storage Technology
Corporation.

Section 16(a) Beneficial Ownership Reporting Compliance

     Section 16(a) of the Securities Exchange Act of 1934 requires the Company's
officers and directors,  and persons who own more than 10% of a registered class
of the Company's equity securities ("Insiders") to file reports of ownership and
certain changes in ownership with the Securities and Exchange  Commission and to
furnish the Company  with copies of those  reports.  Based solely on a review of
Forms 3 and 4 and  amendments  thereto  during the most recent fiscal year ended
March 28, 1997 and Forms 5 and amendments  thereto furnished to the Company with
respect to the fiscal year ended March 28, 1997 and any written  representations
by Insiders that no Form 5 is required,  Messrs.  Abbott,  Bartusek,  Bisceglia,
Davidson,  Roussel,  Schriner,  Steadman,  Thompson  and Vogl as well as Wexford
Partners Fund, L.P. each filed late his Form 3, "Initial Statement of Beneficial
Ownership of  Securities"  (required as a result of the  Company's  registration
statement  relating to its initial public offering becoming effective on May 10,
1996.)

                              --------------------


                                       70


<PAGE>

Item 11. EXECUTIVE COMPENSATION

     This item contains information about compensation, stock options grants and
employment   arrangements  and  other  information  concerning  certain  of  the
executive officers of the Company.

Summary Compensation Table

     The  following  table  sets forth the  compensation  the  Company  paid for
services  rendered during the fiscal years ended March 28, 1997,  March 29, 1996
and March 31, 1995 by the Chief Executive Officer and the four other most highly
compensated  executive  officers  of the  Company  whose  compensation  exceeded
$100,000 in fiscal 1997 and who were serving at the end of the 1997 fiscal year.

<TABLE>
<CAPTION>

                                                                                       Long Term Compensation
                                                Annual Compensation                           Awards
                                    --------------------------------------------    ------------------------------
                                                                    Other Annual     Securities
                                                                      Compen-        Underlying        All Other
                                     Fiscal   Salary*     Bonus      sation (1)       Options        Compensation
Name and Principal Position           Year      ($)        ($)          ($)             (#)              ($)

<S>                                   <C>     <C>        <C>          <C>             <C>               <C>    
Vincent C. Bisceglia (1)              1997    150,055    71,438       30,729             --             7,760 (2)
President & Chief Executive           1996    147,200       --        26,915             --             5,932
Officer                               1995    121,970    52,500       37,405            150,000         4,088

M. Winton Schriner                    1997    114,154       --           --             25,000          6,794 (3)
Executive Vice President,             1996     80,000       --           --             15,000          5,638
Operations                            1995     32,000       --           --             15,000          1,766

Darold R. Bartusek                    1997    104,000       --           --             25,000          7,390 (4)
Senior Vice President, Sales &        1996    104,000       --           --             15,000          6,282
Marketing                             1995    99,600     17,500          --             15,000          5,754

William H. Thompson (1)               1997    114,567       --           --             15,000          7,429 (5)
Vice President, Finance, Chief        1996    107,536       --           --             10,000          6,063
Financial Officer, Secretary          1995    102,986    35,000       40,147            30,000          6,029
                                                                                      
Allen W. Vogl (1)                     1997    110,455       --        28,492               --           7,037 (6)
Vice President, Engineering           1996    108,400       --        31,824            15,000          6,456
                                      1995    103,814    35,000       38,269            15,000          6,110
</TABLE>
- -------------
*    Includes commissions.

(1)  Other  Compensation  with respect to Mr.  Bisceglia and Mr. Vogl represents
     the  estimated  incremental  costs to the  Company  of  reimbursements  and
     payments  of  their  travel  expenses  to and from the  Company  and  their
     respective  residences and temporary living  expenses,  and with respect to
     Mr. Thompson, represents reimbursement of relocation expenses.

(2)  Of this  amount,  $198  represents  the taxable  portion of group term life
     insurance provided by the Company;  $3,279 represents  premiums paid by the
     Company  for  split-dollar  universal  life  insurance;  $2,284  represents
     premiums paid by the Company for long-term disability insurance; and $1,999
     represents  contributions  made by the Company to the 401(k) Profit Sharing
     Retirement Plan for the account of the executive.


                                       71
<PAGE>

(3)  Of this  amount,  $403  represents  the taxable  portion of group term life
     insurance provided by the Company;  $3,713 represents  premiums paid by the
     Company  for  split-dollar  universal  life  insurance;  $2,234  represents
     premiums paid by the Company for long-term disability  insurance;  and $444
     represents  contributions  made by the Company to the 401(k) Profit Sharing
     Retirement Plan for the account of the executive.

(4)  Of this  amount,  $311  represents  the taxable  portion of group term life
     insurance provided by the Company;  $3,494 represents  premiums paid by the
     Company  for  split-dollar  universal  life  insurance;  $2,503  represents
     premiums paid by the Company for long-term disability insurance; and $1,082
     represents  contributions  made by the Company to the 401(k) Profit Sharing
     Retirement Plan for the account of the executive.

(5)  Of this  amount,  $139  represents  the taxable  portion of group term life
     insurance provided by the Company;  $3,725 represents  premiums paid by the
     Company  for  split-dollar  universal  life  insurance;  $2,418  represents
     premiums paid by the Company for long-term disability insurance; and $1,147
     represents  contributions  made by the Company to the 401(k) Profit Sharing
     Retirement Plan for the account of the executive.

(6)  Of this  amount,  $214  represents  the taxable  portion of group term life
     insurance provided by the Company;  $3,581 represents  premiums paid by the
     Company  for  split-dollar  universal  life  insurance;  $2,773  represents
     premiums paid by the Company for long-term disability  insurance;  and $469
     represents  contributions  made by the Company to the 401(k) Profit Sharing
     Retirement Plan for the account of the executive.

                              --------------------


                                       72
<PAGE>

Option Grants in the Last Fiscal Year

         The  following  table sets forth  certain  information  with respect to
options to purchase shares of common stock of the Company  ("Common Stock") that
were granted to each of the Company's  executive  officers  named in the Summary
Compensation Table, above, during the fiscal year ended March 28, 1997.

<TABLE>
<CAPTION>
                                                                                           Potential Realizable
                                                                                          Value at Assumed Annual
                                                                                           Rates of Stock Price
                                                                                             Appreciation for
                                                 Individual Grants                            Option Term (2)
                              -------------------------------------------------------     ------------------------
                              Number of    Percent of Total
                              Securities  Options Granted to   Exercise
                              Underlying     Employees in       Price      Expiration         5%          10%
 Name                          Options     Fiscal Year 1997      ($)          Date            ($)         ($)

<S>                             <C>               <C>            <C>        <C>             <C>         <C>    
 Vincent C. Bisceglia            None              --             --           --             --           --
 M. Winton Schriner (1)         25,000            13%            9.50       07/23/06        149,362     378,513
 Darold R. Bartusek (1)         25,000            13%            9.50       07/23/06        149,362     378,513
 William H. Thompson (1)        15,000            8%             9.50       07/23/06        89,617      227,108
 Allen W. Vogl                   None              --             --           --             --           --
</TABLE>
- -------------
(1)  These  options  were  granted at an  exercise  price equal to the per share
     market  value of the Common  Stock on the grant date and vest in four equal
     annual  installments on the grant date and the first three anniversaries of
     the grant date. In the event of a change in control of the Company,  50% of
     the shares not then exercisable will become fully exercisable.

(2)  The  potential  realizable  value  is  calculated  based on the term of the
     option (ten years) at its date of grant.  It is calculated by assuming that
     the stock price on the date of grant  appreciates  at the indicated  annual
     rate compounded  annually for the entire term of the option;  however,  the
     optionee  will not actually  realize any benefit from the option unless the
     market value of the Company's stock price in fact increases over the option
     price.

                              --------------------


                                       73
<PAGE>

Aggregated  Option  Exercises in the Last Fiscal Year and Fiscal Year-End Option
Values

     The following table sets forth for each of the Company's executive officers
named in the Summary  Compensation Table, above,  certain information  regarding
exercises of stock options during the fiscal year ended March 28, 1997 and stock
options held at that date.  The "Value of  Unexercised  In-the-Money  Options at
Fiscal  Year End" is based on the  difference  between  the market  price of the
Common  Stock  subject to the option on March 28, 1997 ($5.25 per share) and the
option exercise  (purchase)  price per share.  During fiscal 1997, there were no
option  exercises  by  any of  the  executive  officers  named  in  the  Summary
Compensation Table, above.

<TABLE>
<CAPTION>
                              Number of Securities Underlying Unexercised       Value of Unexercised In-the-Money
                                      Options at Fiscal Year End                   Options at Fiscal Year End
                                                 (#)                                          ($) 
                            ------------------------------------------------ ----------------------------------------
Name                              Exercisable            Unexercisable            Exercisable       Unexercisable

<S>                                 <C>                     <C>                     <C>                <C>    
Vincent C. Bisceglia                112,500                 37,500                  478,125            159,375
M. Winton Schriner                   25,000                 30,000                  49,687              17,812
Darold R. Bartusek                   25,000                 30,000                  49,687              17,812
William H. Thompson                  31,250                 23,750                  96,875              33,125
Allen W. Vogl                        18,750                 11,250                  49,687              17,812
</TABLE>

Employment  Contracts  and  Termination  of  Employment  and   Change-in-Control
Arrangements

     Mr.  Bisceglia.  On October 31, 1994, the Company and Mr. Bisceglia entered
into an  employment  agreement  that expires on December  31,  1997,  subject to
certain early termination provisions and automatic renewal provisions.  Pursuant
to the  agreement,  Mr.  Bisceglia  serves as the President and Chief  Executive
Officer  and as a director  of the  Company  and is paid an annual  salary of at
least $147,200.  His base salary is subject to annual review for merit and other
increases at the  discretion of the Board of Directors as of January 1, 1996 and
each year thereafter,  and as a result of such reviews,  Mr.  Bisceglia's annual
salary was increased to $160,000 per year on January 1, 1997.

     Pursuant to the terms of the  agreement,  Mr.  Bisceglia is entitled to the
same  benefits made  available to the other senior  executives of the Company on
the same terms and conditions as such  executives.  The agreement  provides that
the Company will reimburse and/or pay on Mr. Bisceglia's behalf up to $4,000 per
month of temporary living expenses, including travel to and from the Company and
Mr. Bisceglia's residence, until the Company requires Mr. Bisceglia to relocate,
at the Company's expense. Mr. Bisceglia is also entitled to receive an incentive
bonus for each fiscal year during the term of the  agreement  equal to 2% of the
operating  profits  of  the  Company,   defined  as  net  income  before  taxes,
amortization  and  depreciation,   interest,   gains  and  losses  arising  from
revaluation  of assets,  and charges or  allocations  by a parent or  affiliated
company  except to the extent that such charges are for expenses  that  directly
relate to the operations of the Company.

     Mr.  Bisceglia  was also  granted  pursuant to the  agreement  an option to
purchase  150,000 shares of Common Stock at an exercise price of $1.00 per share
under the Company's  1994 Omnibus Stock Plan.  The shares  subject to the option
become exercisable in four equal annual  installments  commencing on the date of
grant. In the event the Company's majority  shareholder,  Wexford Partners Fund,
L.P., ceases to own at least 51% of the Company's  outstanding voting stock, the
option  becomes  exercisable in full. The option expires ten years from the date
of  grant,  unless  earlier  terminated  upon  termination  of  Mr.  Bisceglia's
employment for cause or upon Mr. Bisceglia's resignation. The agreement contains
provisions that require the Company, at the option of Mr. Bisceglia, to purchase
unexercised  option  shares at market  value if Mr.  Bisceglia's  employment  is


                                       74
<PAGE>

terminated  by the Company for reasons other than cause.  Otherwise,  the option
remains in effect until its expiration date.

     If the agreement is terminated by the Company without cause,  Mr. Bisceglia
is  entitled  to  receive  the  amount of  compensation  and  benefits  he would
otherwise  have  received  for the  remaining  term of the  agreement or for six
months,  whichever period is longer. The agreement is automatically  renewed for
additional  one-year  periods unless the Company provides Mr. Bisceglia 180 days
notice of non-renewal or Mr. Bisceglia provides the Company with 120 days notice
of termination on December 31, 1997, or on any date thereafter.

     Pursuant to the agreement, Mr. Bisceglia is indemnified by the Company with
respect to claims made against him as a director,  officer,  and/or  employee of
the Company or any subsidiary of the Company to the fullest extent  permitted by
the  Company's  Certificate  of  Incorporation,  its  by-laws  and  the  General
Corporation Law of the State of Delaware.

     Mr.  Steadman.  Mr.  Steadman is  employed  by the  Company  pursuant to an
agreement  dated  October 31, 1994 at the rate of $5,000 per month plus $500 per
day for each day spent on Company  business  outside of the New England area (in
which Mr.  Steadman's  office is located),  but not to exceed  $7,500 in any one
month. Pursuant to the agreement,  Mr. Steadman is elected Chairman of the Board
of Directors and in that capacity  renders advice to the Board and management on
business,  operational  and  financial  matters.  Mr.  Steadman  is  entitled to
participate in employee benefit plans made available to other senior  executives
of the Company.  The agreement also provided for the grant to Mr. Steadman of an
option to purchase  50,000 shares of Common Stock at an exercise  price of $1.00
per  share.  The  option  has  substantially  the  same  terms  as  those of Mr.
Bisceglia's option, described above.

     Other  Officers.  Effective  July 1,  1996,  the  Company  adopted a policy
regarding  all  officers of the Company,  which is  described  under the heading
"Report  of the  Compensation  Committee  on  Executive  Compensation  --  Other
Executive Officers," below.

Notwithstanding  anything  to the  contrary  set  forth in any of the  Company's
filings under the Securities Act of 1933, as amended, or the Securities Exchange
Act of 1934, as amended,  that might incorporate future filings,  including this
Annual  Report on Form  10-K in whole or in part,  the  following  report of the
Compensation  Committee,  and the  Performance  Graph  shall not be deemed to be
incorporated by reference into any such filings.

Report of the Compensation Committee on Executive Compensation

     This report has been prepared by the Compensation Committee of the Board of
Directors of the Company and addresses the Company's  compensation policies with
respect to the Chief Executive Officer and executive  officers of the Company in
general for the fiscal year ended March 28, 1997. Except for Mr. Steadman,  each
member of the Committee is a non-employee director. Mr. Steadman's  compensation
is based on his employment agreement, described above, which was approved by the
Board of Directors in November 1994.

Compensation Policy

     The overall intent of the Committee in respect of executive  officers is to
establish levels of compensation that provide appropriate incentives in order to
command high levels of individual  performance and thereby increase the value of
the Company to its stockholders, and that are sufficiently competitive to retain
and  attract  the skills  required  for the  success  and  profitability  of the
Company.  The principal  components of executive  compensation are salary, bonus
and stock options.


                                       75
<PAGE>

Chief Executive Officer's Compensation

     The Chief Executive  Officer's  compensation  for fiscal 1997 is based on a
written  employment  agreement  that was negotiated and entered into between him
and the  Company  in  October  1994 and is  described  above  under the  heading
"Employment  Contracts  and  Termination  of  Employment  and  Change-in-Control
Arrangements."  The salary in the agreement was  determined to be appropriate by
the members of the Committee at the time the agreement was entered into based on
the  financial  and legal  difficulties  that the Company had  experienced;  the
expertise and  responsibility  that the position  requires;  the Chief Executive
Officer's  experience with the Company in other  capacities;  and the subjective
judgement of members of a reasonable  compensation level. The increase in salary
granted  by  the  Committee  in  January  1997  was  based  on  Mr.  Bisceglia's
performance  during  fiscal  1997 and  that of the  Company  as a whole  and the
subjective judgement of Committee members of a reasonable raise.

Other Executive Officers

     Officers'  Policy.  Effective  July 1, 1996,  the Company  adopted a policy
regarding all officers of the Company to acknowledge that they have extra duties
and  responsibilities and that they are held to a higher standard of performance
than  employees  generally.   The  policy  provides,  among  other  things,  for
Company-paid  life  insurance for each officer in the amount of two and one-half
times base salary; long term disability insurance coverage; the establishment of
an annual pool of funds from the Company's  operating profits for the payment of
bonuses;  severance benefits in the event the officer's employment is terminated
without cause consisting of a minimum of continued payment of two months' salary
and a maximum of four months' salary,  plus the continuation of Company benefits
during the period of continued salary payment;  and the acceleration of one-half
of the officer's  unvested option shares in the event of a sale of substantially
all of the assets of the Company or a person or entity acquires more than 51% of
the outstanding  voting stock of the Company.  The policy also provides the same
level of indemnity as for Mr. Bisceglia, described above.

     Salary. During fiscal 1997, the salary of each executive officer other than
the salary of the  Chairman and the Chief  Executive  Officer  (described  above
under the heading  "Employment  Contracts  and  Termination  of  Employment  and
Change-in-Control  Arrangements") was based on the level of his prior salary and
on the subjective judgement of members of the Committee as to what constitutes a
compensation  level that is fair and  calculated  to retain the executive in the
Company's employ. In the case of one executive officer,  his salary increase was
also based on a promotion to a new position with increased responsibilities.

     Bonuses. In July 1996 pursuant to the Officers' Policy described above, the
Compensation  Committee  adopted a bonus plan for the 1997 fiscal year  covering
officers which also covers key employees of the Company other than those covered
under a sales bonus plan of the Company.  Bonuses  under the plan are to be paid
out of a pool of funds  equal to 15% of the net income of the Company (i) before
taxes and before the payment of any bonuses paid  outside of the plan,  (such as
to the Chief Executive  Officer  pursuant to his employment  agreement) and (ii)
after deducting an amount equal to 15% of stockholders'  equity.  The allocation
of  the  fund  to  individual  officers  and  key  employees  is  based  on  the
recommendations  to  the  Compensation  Committee  of  the  Chairman  and  Chief
Executive  Officer.  The decision of the Compensation  Committee is final and is
based the recommendations it receives and the subjective judgement of members of
the Committee.

     Mr.  Bartusek's  incentive  bonus  compensation as Senior Vice President of
Sales and Marketing is based on the difference  between the Company's  quarterly
revenues in fiscal 1996 and the corresponding quarterly revenues in fiscal 1997.
If 1997 quarterly  revenues meet a minimum target  established for each quarter,
he is paid a percentage  of the  difference.  The plan was based on the budgeted
revenues  for fiscal  1997 and the  subjective  judgement  of the members of the
Committee  as to the  appropriate  level of  incentive  payment if the  budgeted
minimum quarterly revenues are achieved.  Payment of the incentive  compensation
is made only after the Company's year-end audit has been completed.


                                       76
<PAGE>

     Stock  Options.  Stock options are granted by the Stock Plans  Committee of
the Board of Directors.  The Stock Plans Committee believes that stock ownership
by executive  officers is important in aligning  management's and  stockholders'
interests  in the  enhancement  of  stockholder  value over the long  term.  For
options  granted  during fiscal 1997, the exercise price was equal to the market
price of the Common Stock on the date of grant.  The stock option grants made to
the  executive  officers  in  fiscal  1997  were  made  based on the  subjective
judgement of the  Committee  members of the  appropriate  recognition  for their
services to the Company during the 1997 fiscal year and prior years.

Compliance  with Internal  Revenue Code Section  162(m).  Section  162(m) of the
Internal  Revenue Code (enacted in 1993) generally  disallows a tax deduction to
public  companies for  compensation  over $1 million paid to its chief executive
officer and its four other most highly  compensated  executives.  The  Company's
compensation  payable to any one executive officer  (including  potential income
from  outstanding  stock  options) is currently and for the  foreseeable  future
unlikely to reach that  threshold.  Qualifying,  performance-based  compensation
will not be subject to the deduction limit if certain  requirements are met. The
Committee  currently  intends to  structure  stock  option  grants to  executive
officers in a manner that complies with the  performance-based  requirements  of
the statute.

The Compensation Committee:   Charles E. Davidson
                              Mark L. Plaumann
                              David R. A. Steadman

Stock Plans Committee:        Charles E. Davidson
                              Mark L. Plaumann

Directors' Compensation

     Directors  who are  employees of the Company  receive no  compensation,  as
such,  for services as members of the Board.  Directors who are not employees of
the Company receive no cash  compensation  for their services as directors.  Mr.
Steadman,  who is an employee of the Company receives  compensation as such. See
"Compensation  Committee  Interlocks  and  Insider  Participation,"  below.  All
directors are reimbursed for their  out-of-pocket  business expenses incurred in
attending Board meetings and for performing any other services for the Company.

     Non-employee directors of the Company receive "formula" stock option grants
under the Company's  1995  Non-Employee  Director  Stock Option Plan approved by
stockholders on May 10, 1995.  Each  non-employee  director  serving on the date
that the Company's  initial  registration  statement  became  effective (May 10,
1996) was  automatically  granted an option to purchase  10,000 shares of Common
Stock (the "Initial  Grants") that became fully exercisable six months after the
grant  date.   After  the  Initial  Grants,   each   non-employee   director  is
automatically  granted an  additional  option to purchase  3,000  shares on each
anniversary of September 1, 1996 so long as he is then serving as a non-employee
director.  Each  non-employee  director first elected to the Board after May 10,
1996  automatically  receives an option to purchase 3,000 shares of Common Stock
on the date of his or her election  and, so long as he or she is then serving as
a non-employee director, an additional option to purchase 3,000 shares of Common
Stock on each  anniversary  of that date. All options under the Plan are granted
at an exercise  price per share  equal to the market  value of a share of Common
Stock on the date of grant.  Except for the Initial Grants,  all options vest in
full on the first anniversary of the grant date.

                              --------------------


                                       77
<PAGE>

Compensation Committee Interlocks and Insider Participation

     Decisions  concerning  executive  compensation  (other  than  that  of  the
Chairman)  are made by the  Compensation  Committee  of the Board of  Directors,
which  currently  consists  of Messrs.  Davidson,  Plaumann  and  Steadman.  Mr.
Steadman is Chairman of the Board of  Directors  and an employee of the Company;
Messrs.  Davidson and Plaumann are neither officers nor employees of the Company
or any of its  subsidiaries.  During  fiscal 1997,  no executive  officer of the
Company  served as a director or member of a  compensation  committee of another
entity with which any director of the Company had any relationship as a director
or officer, except that Mr. Steadman is Chairman of the Board of Directors and a
member of the Compensation  Committee of Wahlco Environmental  Systems,  Inc. of
which Mr. Plaumann is a director and former President.

     Mr. Steadman was elected Chairman of the Board of Directors and is employed
by the Company  pursuant to an employment  agreement that is described under the
heading    "Employment    Contracts   and    Termination   of   Employment   and
Change-in-Control  Arrangements,"  above. In fiscal 1997, Mr. Steadman  received
compensation  of $69,000,  plus the  reimbursement  of $11,003 of  out-of-pocket
expenses  incurred in  rendering  services to the Company and was also granted a
stock option to purchase 15,000 shares of Common Stock at $5.00 per share.

     Pursuant  to an  acquisition  in  January  1991 of the assets of the Public
Communication  Systems Division of Executone  Information Systems, Inc. ("PCS"),
the Company was  obligated to pay OAB,  Inc.  royalties of 3.5% of the Company's
sales of microprocessor-based components through June 30, 1996. Mr. Bartusek and
certain  other  employees  of the  Company,  who  were  employees  of  PCS,  are
stockholders of OAB.  Royalty  payments under this agreement  during fiscal 1997
through the June 30, 1996 expiration date were approximately $420,100 (including
payments  of accrued  royalties  at March 29,  1996 and debt  payments  on notes
issued  in  respect  of  accrued  royalties),  of which  Mr.  Bartusek  received
approximately $80,000.

     Wexford  Partners  Fund,  L.P. and Acor S.A.  are parties to an  Investment
Agreement pursuant to which they acquired $2,361,082 and $438,918, respectively,
of 10%  subordinated  notes of the Company in 1994.  In May,  1996,  the Company
repaid the  principal  balances of these notes in full --  $2,361,082 to Wexford
and  $438,918,  to Acor.  Interest  paid on the notes to Wexford and Acor during
fiscal 1997 was $128,081 and $23,810, respectively.

                              --------------------


                                       78
<PAGE>

Performance Graph

     The following graph assumes an investment of $100 on May 10, 1996 (the date
the Common Stock was first  registered under Section 12 of the Exchange Act) and
compares yearly changes thereafter  (through March 28, 1997) in the market price
of the Common Stock with (i) the Nasdaq Market Index for U.S. Companies (a broad
market index) and (ii) the Nasdaq Telecommunications Index, a published industry
index.

     The  performance  of the  indices  is  shown  on a total  return  (dividend
reinvestment)  basis;  however,  the Company paid no dividends during the period
shown.  The graph lines merely  connect the  beginning  and end of the measuring
periods and do not reflect fluctuations between those dates.

 [The following table was represented by a line graph in the printed material]

                                                       May 10,     March 28,
                                                        1996         1997
                                                  
 Technology Service Group, Inc.                       $ 100.00     $ 54.70
 Nasdaq Market Index for U.S. Companies                 100.00       98.20
 Nasdaq Telecommunications Index                        100.00       84.93
                                     

                              --------------------


                                       79
<PAGE>

Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL HOLDERS AND MANAGEMENT

     The following tables sets forth certain  information  regarding  beneficial
ownership of the  outstanding  common stock of the Company  ("Common  Stock") at
June 1, 1997 by (i) each person  known by the Company to own  beneficially  more
than 5% of the Common Stock;  (ii) each of the  directors of the Company;  (iii)
the executive  officers named in the Summary  Compensation  Table, in Item 11 --
"Executive  Compensation"  and (iv) all directors  and  executive  officers as a
group. The numbers and percentages  assume for each person or group listed,  the
exercise of all warrants and stock options held by such person or group that are
exercisable  within 60 days of June 1, 1997, in accordance with Rule 13d-3(d)(1)
of the  Securities  Exchange Act of 1934,  but not the exercise of such warrants
and stock options owned by any other  person.  Except as otherwise  indicated in
the footnotes,  the Company  believes that the  beneficial  owners of the Common
Stock listed below,  based on  information  furnished by such owners,  have sole
investment  and voting power with respect to the shares of Common Stock shown as
beneficially owned by them.

Security Ownership of Certain Beneficial Holders

Name and Address                    Number of Shares
of Beneficial Owner                  of Common Stock        Percentage of Class

Wexford Partners Fund, L.P.             2,444,286                 52.0%
411 West Putnam Avenue
Greenwich, CT 06830

Acor S.A.                                 454,386                  9.7%
17 Rue du Colisee
Paris, France 75008

Firlane Business Corp.                    235,028                  5.0%
Box 202
1211 Geneva 12, Switzerland

A.T.T. IV, NV                             549,450 (1)             11.6%
c/o Applied Communications
Technologies, Inc.
20 William Street
Wellesley, MA 02181

- -----------------
(1)  Of these  shares,  183,150  shares are  subject to  purchase  at $11.00 per
     share,  (i) 142,857 shares from Wexford  Partners Fund,  L.P.;  (ii) 26,557
     shares from Acor S.A.; and (iii) 13,736 shares from Firlane  Business Corp.
     If the options  were  exercised in full,  Wexford  would  beneficially  own
     2,301,429 shares (49%); Acor would  beneficially own 427,829 shares (9.1%);
     and Firlane  would  beneficially  own 221,292  shares  (4.7%) of the Common
     Stock.

                              --------------------


                                       80
<PAGE>

Security Ownership of Management
                                          Shares
Name of Beneficial Owner            Beneficially Owned       Percentage of Class

D. Thomas Abbott                            3,000 (1)                 *

Vincent C. Bisceglia                      114,154 (2)               2.4%

Charles E. Davidson                     2,454,286 (3)              52.0%

Mark L. Plaumann                        2,444,286 (4)              52.0%

Olivier Roussel                           464,386 (5)               9.9%

David R. A. Steadman                       45,407 (6)                 *

Darold R. Bartusek                         31,956 (7)                 *

M. Winton Schriner                         31,250 (7)                 *

William H. Thompson                        35,331 (8)                 *

Allen W. Vogl                              19,000 (9)                 *

All Directors and Executive
Officers as a Group (10 Persons)         3,198,720 /10              64.0%

- --------------
*    Represents holdings of less than one percent.

(1)  These shares are  purchasable  within 60 days of June 1, 1997 under a stock
     option at $10.71 per share.

(2)  Of these shares,  112,500 shares are purchasable  within 60 days of June 1,
     1997 under a stock option at $1.00 per share.

(3)  These shares include 10,000 shares that are  purchasable  within 60 days of
     June 1, 1997 under a stock option at $8.50 per share and  2,444,286  shares
     that are owned by Wexford  Partners Fund, L.P., of which Mr. Davidson is an
     affiliate.  Mr. Davidson disclaims beneficial ownership of the shares owned
     by Wexford Partners Fund, L.P.

(4)  These  shares  are  owned by  Wexford  Partners  Fund,  L.P.,  of which Mr.
     Plaumann is an affiliate.  Mr. Plaumann disclaims  beneficial  ownership of
     these shares.

(5)  These shares include 10,000 shares that are  purchasable  within 60 days of
     June 1, 1997  under a stock  option at $8.50 per share and  454,386  shares
     that  are  owned by Acor  S.A.,  of  which  Mr.  Roussel  is  Chairman  and
     President.  Mr. Roussel disclaims  beneficial ownership of the shares owned
     by Acor S.A..

(6)  These shares include 45,000 shares that are  purchasable  within 60 days of
     June 1, 1997 under stock options at prices  ranging from $1.00 to $5.00 per
     share.


                                       81
<PAGE>

(7)  These shares include 31,250 shares that are  purchasable  within 60 days of
     June 1, 1997 under stock options at prices  ranging from $1.00 to $9.50 per
     share.

(8)  These shares include 35,000 shares that are  purchasable  within 60 days of
     June 1, 1997 under stock options at prices  ranging from $1.00 to $9.50 per
     share.

(9)  These shares include 18,750 shares that are  purchasable  within 60 days of
     June 1, 1997 under stock options at prices  ranging from $1.00 to $5.00 per
     share,  and 50 shares that are  purchasable  within 60 days of June 1, 1997
     under redeemable warrants at a price of $11.00 per share.

(10) These shares include  2,444,286  shares that are owned by Wexford  Partners
     Fund, L.P., (as to which Messrs.  Davidson and Plaumann disclaim beneficial
     ownership);  454,386  shares  that are owned by Acor S.A.  (as to which Mr.
     Roussel  disclaims  beneficial  ownership);  and  296,750  shares  that are
     purchasable  within 60 days of June 1, 1997 under  stock  options at prices
     ranging from $1.00 to $10.71 per share.

Item 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     Reference  is  made  to  "Compensation  of  Directors"  and   "Compensation
Committee  Interlocks  and  Insider   Participation"  in  Item  11--  "Executive
Compensation," above.

                              --------------------


                                       82
<PAGE>

                                     PART IV

Item 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

(a)  List of Documents filed as part of this Report.

     (1)  Financial  Statements -- See the index to the financial  statements in
          Item 8 at page 39.

     (2)  Financial  Statement  Schedules -- See  the  index  to  the  financial
          statement schedules in Item 8 at page 39.

     (3)  Exhibits --

Exhibit No.                        Description of Exhibit
- -----------                        ----------------------
3 (i)              Certificate of  Incorporation  (incorporated  by reference to
                   Exhibit  3  (i)  to  Amendment  No.  1  to  the  Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 1, 1996).

3 (ii)             By-laws  (incorporated  by  reference  to  Exhibit  3 (ii) to
                   Amendment No. 1 to the Registrant's  Registration  Statement,
                   No. 33-80695, on Form S-1 filed on March 1, 1996).

4.1(a)             Warrant  Agreement  (incorporated by reference to Exhibit 4.1
                   to  Amendment   No.  2  to  the   Registrant's   Registration
                   Statement,  No.  33-80695,  on Form S-1  filed  on March  29,
                   1996).

4.1(b)             Form of  Redeemable  Warrant  (incorporated  by  reference to
                   Exhibit  4.1(a)  to  Amendment  No.  3  to  the  Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   April 29, 1996).

4.2                Representative's   Warrant   Agreement   including   form  of
                   Representative's   Warrant   (incorporated  by  reference  to
                   Exhibit  4.2  to   Amendment   No.  2  to  the   Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 29, 1996).

4.3                Form of Common Stock  Certificate  (incorporated by reference
                   to  Exhibit  4.3  to  Amendment  No.  3 to  the  Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   April 29, 1996).

10.1               Loan and Security Agreement between Barclays Business Credit,
                   Inc. and International Teleservice Corporation dated February
                   23,  1990  (incorporated  by  reference  to  Exhibit  10.1 to
                   Amendment No. 1 to the Registrant's  Registration  Statement,
                   No. 33-80695, on Form S-1 filed
                   on March 1, 1996).


                                       83
<PAGE>

10.2               Continuing   Guaranty  Agreement  between  Barclays  Business
                   Credit, Inc. and International  Teleservice Corporation dated
                   February 23, 1990  (incorporated by reference to Exhibit 10.2
                   to  Amendment   No.  1  to  the   Registrant's   Registration
                   Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

10.3               First  Amendment  to  Loan  and  Security  Agreement  between
                   Barclays Business Credit, Inc. and International  Teleservice
                   Corporation dated January 11, 1991 (incorporated by reference
                   to  Exhibit  10.3  to  Amendment  No.  1 to the  Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 1, 1996).

10.4               Second  Amendment  to Loan  and  Security  Agreement  between
                   Barclays Business Credit,  Inc. and Technology Service Group,
                   Inc. dated June 9, 1994 (incorporated by reference to Exhibit
                   10.4 to  Amendment  No.  1 to the  Registrant's  Registration
                   Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

10.5               Third  Amendment  to  Loan  and  Security  Agreement  between
                   Barclays Business Credit,  Inc. and Technology Service Group,
                   Inc. dated July 8, 1994 (incorporated by reference to Exhibit
                   10.5 to  Amendment  No.  1 to the  Registrant's  Registration
                   Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

10.6               Fourth  Amendment  to Loan  and  Security  Agreement  between
                   Barclays Business Credit,  Inc. and Technology Service Group,
                   Inc.  dated  October 31, 1994  (incorporated  by reference to
                   Exhibit  10.6  to  Amendment   No.  1  to  the   Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 1, 1996).

10.7**             Manufacturing  Services  Agreement  TSG-1O94JLR dated October
                   21, 1994 by and between  Technology  Service Group,  Inc. and
                   Avex Electronics  Inc.  (incorporated by reference to Exhibit
                   10.8 to  Amendment  No.  3 to the  Registrant's  Registration
                   Statement,  No.  33-80695,  on Form S-1  filed  on April  29,
                   1996).

10.8               Fifth  Amendment  to  Loan  and  Security  Agreement  between
                   Barclays Business Credit,  Inc. and Technology Service Group,
                   Inc. dated as of April 22, 1996 (incorporated by reference to
                   Exhibit  10.9  to  Amendment   No.  3  to  the   Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   April 29, 1996).

10.9**             Amendment  002  to  the  Manufacturing   Services   Agreement
                   TSG-1O49JLR dated October 21, 1994 by and between  Technology
                   Service Group,  Inc. and Avex Electronics Inc.  (incorporated
                   by  reference  to  Exhibit  10.10 to  Amendment  No. 3 to the
                   Registrant's  Registration  Statement,  No. 33-80695, on Form
                   S-1 filed on April 29, 1996).


                                       84
<PAGE>

10.10              Manufacturing  Rights  Agreement  dated  September  16,  1991
                   between  Newco,  Inc.  (Commtek  Industries,  Inc.),  Dynacom
                   Corporation  and  International  Service  Technologies,  Inc.
                   (incorporated  by reference to Exhibit 10.11 to Amendment No.
                   1 to the Registrant's  Registration Statement,  No. 33-80695,
                   on Form S-1 filed on March 1, 1996).

10.11              Lease Agreement between Telematics Products, Inc. and William
                   M. Johnson dated July 14, 1988  (incorporated by reference to
                   Exhibit  10.13  to  Amendment  No.  1  to  the   Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 1, 1996).

10.12              Assignment of Lease between  Executone  Information  Systems,
                   Inc. and Technology Service  Enterprises,  Inc. dated January
                   11,  1991  (incorporated  by  reference  to Exhibit  10.14 to
                   Amendment No. 1 to the Registrant's  Registration  Statement,
                   No. 33-80695, on Form S-1 filed on March 1, 1996).

10.13              First  Amendment  to  Lease  Agreement  between  Mansell  400
                   Associates,  L.P. and Technology  Service  Group,  Inc. dated
                   February 1993  (incorporated by reference to Exhibit 10.15 to
                   Amendment No. 1 to the Registrant's  Registration  Statement,
                   No. 33-80695, on Form S-1 filed on March 1, 1996).

10.14              Lease between  Steroben  Associates and Comdial  TeleServices
                   Corporation  dated August 1, 1986  (incorporated by reference
                   to  Exhibit  10.16 to  Amendment  No.  1 to the  Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 1, 1996).

10.15**            Dealer Agreement between Control Module,  Inc. and Technology
                   Service Group, Inc. dated November 18, 1994  (incorporated by
                   reference  to  Exhibit  10.17  to  Amendment  No.  3  to  the
                   Registrant's  Registration  Statement,  No. 33-80695, on Form
                   S-1 filed on April 29, 1996).

10.16*             Employment  Agreement between  Technology Service Group, Inc.
                   and Vincent C. Bisceglia dated October 31, 1994 (incorporated
                   by  reference  to  Exhibit  10.18 to  Amendment  No. 1 to the
                   Registrant's  Registration  Statement,  No. 33-80695, on Form
                   S-1 filed on March 1, 1996).

10.17*             Chairman's  Agreement between  Technology Service Group, Inc.
                   and David R.A. Steadman dated October 31, 1994  (incorporated
                   by  reference  to  Exhibit  10.19 to  Amendment  No. 1 to the
                   Registrant's  Registration  Statement,  No. 33-80695, on Form
                   S-1 filed on March 1, 1996).

10.18**            Patent  License  Agreement   (incorporated  by  reference  to
                   Exhibit  10.21  to  Amendment  No.  3  to  the   Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   April 29, 1996).


                                       85
<PAGE>

10.19              Warrant Agreement between  Technology Service Group, Inc. and
                   Avex  Electronics  Inc. dated May 23, 1995  (incorporated  by
                   reference  to  Exhibit  10.22  to  Amendment  No.  1  to  the
                   Registrant's  Registration  Statement,  No. 33-80695, on Form
                   S-1 filed on March 1, 1996).

10.20*             Employee  Incentive Stock Option Agreement between Technology
                   Service Group,  Inc. and Vincent C. Bisceglia  dated November
                   1,  1994  (incorporated  by  reference  to  Exhibit  10.23 to
                   Amendment No. 1 to the Registrant's  Registration  Statement,
                   No. 33-80695, on Form S-1 filed on March 1, 1996).

10.21*             Incentive Stock Option Agreement between  Technology  Service
                   Group,  Inc. and David R.A.  Steadman  dated November 1, 1994
                   (incorporated  by reference to Exhibit 10.24 to Amendment No.
                   1 to the Registrant's  Registration Statement,  No. 33-80695,
                   on Form S-1 filed on March 1, 1996).

10.22*             Form of Employee  Incentive Stock Option  Agreement under the
                   1994 Omnibus Stock Plan of  Technology  Service  Group,  Inc.
                   (incorporated  by reference to Exhibit 10.25 to Amendment No.
                   1 to the Registrant's  Registration Statement,  No. 33-80695,
                   on Form S-1 filed on March 1, 1996).

10.23              Agreement   and  Plan  of  Merger   among   Wexford   Capital
                   Corporation, TSG Acquisition Corporation,  Technology Service
                   Group,  Inc. and certain  shareholders of Technology  Service
                   Group, Inc. dated October 11, 1994 (incorporated by reference
                   to  Exhibit  10.26 to  Amendment  No.  1 to the  Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 1, 1996).

10.24              Amendment  dated  October 31, 1994 to  Agreement  and Plan of
                   Merger among Wexford  Capital  Corporation,  TSG  Acquisition
                   Corporation,  Technology  Service  Group,  Inc.  and  certain
                   shareholders of Technology  Service Group, Inc. dated October
                   11,  1994  (incorporated  by  reference  to Exhibit  10.27 to
                   Amendment No. 1 to the Registrant's  Registration  Statement,
                   No. 33-80695, on Form S-1 filed on March 1, 1996).

10.25              Subordination  Agreement  between  Technology  Service Group,
                   Inc.,  Wexford  Partners Fund,  L.P., Acor, S.A. and Barclays
                   Business Credit, Inc. dated October 31, 1994 (incorporated by
                   reference  to  Exhibit  10.29  to  Amendment  No.  1  to  the
                   Registrant's  Registration  Statement,  No. 33-80695, on Form
                   S-1 filed on March 1, 1996).

10.26              Investment  Agreement between Technology Service Group, Inc.,
                   Wexford  Partners Fund, L.P., Acor, S.A. and Firlane Business
                   Corp.  dated October 31, 1994  (incorporated  by reference to
                   Exhibit  10.30  to  Amendment  No.  1  to  the   Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 1, 1996).


                                       86
<PAGE>

10.27              Amended and Restated Stockholders' Agreement among Technology
                   Service Group, Inc., Wexford Partners Fund, L.P., Acor, S.A.,
                   Firlane Business Corp. and A.T.T.  IV, N.V.  (incorporated by
                   reference to Exhibit 10.31(b) to the  Registrant's  Form 10-K
                   Annual Report for the year ended March 29, 1996).

10.28**            Contract No. XO8895D between  Technology  Service Group, Inc.
                   and NYNEX  (incorporated  by  reference  to Exhibit  10.37 to
                   Amendment No. 3 to the Registrant's  Registration  Statement,
                   No. 33-80695, on Form S-1 filed on April 29, 1996).

10.29**            Contract No. C5262CO between  Technology  Service Group, Inc.
                   and  Southwestern  Bell Telephone  Company  (incorporated  by
                   reference  to  Exhibit  10.38  to  Amendment  No.  3  to  the
                   Registrant's  Registration  Statement,  No. 33-80695, on Form
                   S-1 filed on April 29, 1996).

10.30*             1994 Omnibus Stock Plan (incorporated by reference to Exhibit
                   10.45 to  Amendment  No. 1 to the  Registrant's  Registration
                   Statement, No. 33-80695, on Form S-1 filed on March 1, 1996).

10.31              1995 Employee Stock Purchase Plan  (incorporated by reference
                   to  Exhibit  10.46 to  Amendment  No.  1 to the  Registrant's
                   Registration  Statement,  No. 33-80695,  on Form S-1 filed on
                   March 1, 1996).

10.32*             1995 Non-Employee Director Stock Option Plan (incorporated by
                   reference  to  Exhibit  10.47  to  Amendment  No.  1  to  the
                   Registrant's  Registration  Statement,  No. 33-80695, on Form
                   S-1 filed on March 1, 1996).

10.33***           Lease Agreement  between  Technology  Service Group, Inc. and
                   McDonald  Windward  Partners II,  L.L.C.  dated  November 12,
                   1996.

10.34***           Letter Agreement between  Technology  Service Group, Inc. and
                   Mr. James Lacy dated  September 18, 1996,  amendment  thereto
                   and  Assignment  and  Assumption of Real Estate Lease between
                   Technology Service Group, Inc., Mr. James Lacy and G.P.E.D.C.
                   dated November 6, 1996.

10.35***           Lease Extension  Agreement  Between  Steroben  Associates and
                   Technology Service Group, Inc. dated August 1, 1996.


                                       87
<PAGE>

10.36***           Contract No. D08E20H44  between  Southwestern  Bell Telephone
                   Company and  Technology  Service  Group,  Inc.  dated June 9,
                   1997.

11.***             Statement re computation of per share earnings.

21.                Subsidiaries    of    Registrant:    International    Service
                   Technologies, Inc. (a Delaware corporation).

27.                Financial Data Schedule (Edgar Filing only).

      *    Management compensation contracts and plans.

      **   Registrant has received confidential treatment of  a portion of  this
           Exhibit, which portion has been separately filed with the Commission.

      ***  Filed herewith.

(b)  Reports on Form 8-K

     No  reports  on Form 8-K were  filed by the  Registrant  during  the fourth
     quarter of the fiscal year ended March 28, 1997.


                                       88
<PAGE>

SCHEDULE II

                        VALUATION AND QUALIFYING ACCOUNTS

<TABLE>
<CAPTION>
                                                                  Additions
                                                      ----------------------------------
                                          Balance at  Charged to       Charged to                           Balance at
                                          Beginning   Costs and          Other             Deductions-         End
Description                              of Period    Expenses      Accounts-Describe       Describe        of Period
- -----------                              ---------    --------      -----------------       --------        ---------
<S>                                      <C>           <C>             <C>      <C>      <C>       <C>    <C>       
Seven Months Ended October 30, 1994
  Allowance for doubtful accounts        $  278,590    $ 27,122        $ 70,000 (3)      $(102,494)(1)    $  273,218
                                                                                                
  Reserve for obsolete and slow moving                              
    inventory                             1,643,774     223,064         (19,275)(4)        (10,653)(2)     1,836,910
                                                                    
  Reserve for impairment of property                                
    and equipment                           253,084                      (1,375)(6)       (117,807)(5)       133,902
                                                                    
Five Months Ended March 31, 1995                                    
  Allowance for doubtful accounts           273,218     (3,467)                            (68,305)(1)       201,446
                                                                    
  Reserve for obsolete and slow moving                              
    inventory                             1,836,910      80,130         (58,498)(4)        (92,343)(2)     1,766,199
                                                                    
  Reserve for impairment of property                                
    and equipment                           133,902                                       (133,902)(7)       --
                                                                    
Year Ended March 29, 1996                                           
  Allowance for doubtful accounts           201,446      10,099                              4,014 (1)       215,559
                                                                    
  Reserve for obsolete and slow moving                              
    inventory                             1,766,199     408,694         (57,511)(4)       (511,187)(2)     1,606,195
                                                                    
Year Ended March 28, 1997                                           
  Allowance for doubtful accounts           215,559                     (70,000)(3)          1,401 (1)       146,960
                                                                    
  Reserve for obsolete and slow moving                              
    inventory                            $1,606,195    $264,151                          ($441,859)(2)    $1,428,487
</TABLE>
                                                                  
- --------------------
(1)  Write-off of uncollected accounts and recoveries.

(2)  Write-off of obsolete inventory, net of recoveries.

(3)  Charges  and  credits  to cost of  goods  sold  with  respect  to  accounts
     receivable and accounts payable offsets.  

(4)  Credits  to cost  of  goods  sold  with  respect  to net  realizable  value
     reserves.

(5)  Write-off of assets included in reserve for impairment.

(6)  Restructuring charges (credits).

(7)  Purchase accounting adjustment.


                                       89
<PAGE>

                                   SIGNATURES

     Pursuant  to the  requirements  of  Section  13 or 15(d) of the  Securities
Exchange  Act of 1934,  the  Company has duly caused this Report to be signed on
its behalf by the undersigned thereunto duly authorized,  on the 9th day of June
1997.

                                      TECHNOLOGY SERVICE GROUP, INC.

                                      By:  /s/ Vincent C. Bisceglia
                                           --------------------------
                                           Vincent C. Bisceglia
                                           President & Chief Executive Officer

     KNOW  ALL MEN BY THESE  PRESENTS,  that  each  individual  whose  signature
appears below constitutes and appoints each of Vincent C. Bisceglia,  William H.
Thompson  and  Roger M.  Barzun  jointly  and  severally  his  true  and  lawful
attorneys-in-fact  and agent with full powers of substitution for him and in his
name,  place  and  stead  in any and  all  capacities  to  sign  on his  behalf,
individually  and in  each  capacity  stated  below  and to  file  any  and  all
amendments to this Annual Report on Form 10-K with the  Securities  and Exchange
Commission,  granting  unto said  attorneys-in-fact  and agents and each of them
full  power  and  authority  to do and  perform  each and  every  act and  thing
requisite  and  necessary  to be done in and about the  premises  as fully as he
might or could do in  person,  hereby  ratifying  and  confirming  all that said
attorneys-in-fact and agents, or any of them, or their substitute or substitutes
may lawfully do or cause to be done by virtue thereof.

     Pursuant to the  requirements of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
registrant and in the capacities and on the dates indicated.

           Signature              Title                                Date
           ---------              -----                                ----

By: /s/ Vincent C. Bisceglia      President & Chief                  June 9,1997
   ---------------------------    Executive Officer, Director
        Vincent C. Bisceglia     

By: /s/ William H. Thompson       Vice President, Finance           June 9, 1997
   ---------------------------    Chief Financial Officer
        William H. Thompson       Secretary (principal financial
                                  and accounting officer)          

By: /s/ David R.A. Steadman       Director and Chairman             June 9, 1997
   ---------------------------    of the Board
        David R.A. Steadman       

By: /s/ Charles E. Davidson       Director                          June 9, 1997
   ---------------------------
        Charles E. Davidson

By: /s/ Mark L. Plaumann          Director                          June 9, 1997
   ---------------------------
        Mark L. Plaumann

By: /s/ Olivier Roussel           Director                          June 4, 1997
   ---------------------------
        Olivier Roussel

By: /s/ D. Thomas Abbott          Director                          June 9, 1997
   ---------------------------
        D. Thomas Abbott


                                       90

<PAGE>

                                  EXHIBIT INDEX

Exhibit No.               Description of Exhibit                         At Page
- -----------               ----------------------                         -------
3(i)      Certificate of Incorporation (incorporated by reference
          to Exhibit 3 (i) to Amendment No. 1 to the Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).

3 (ii)    By-laws (incorporated by reference to Exhibit 3 (ii) to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

4.1(a)    Warrant Agreement (incorporated by reference to Exhibit
          4.1 to Amendment No. 2 to the Registrant's Registration
          Statement, No. 33-80695, on Form S-1 filed on March 29,
          1996).

4.1(b)    Form of Redeemable  Warrant  (incorporated by reference
          to   Exhibit   4.1(a)  to   Amendment   No.  3  to  the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on April 29, 1996).

4.2       Representative's  Warrant  Agreement  including form of
          Representative's  Warrant (incorporated by reference to
          Exhibit  4.2 to  Amendment  No.  2 to the  Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 29, 1996).

4.3       Form  of  Common  Stock  Certificate  (incorporated  by
          reference  to  Exhibit  4.3 to  Amendment  No. 3 to the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on April 29, 1996).

10.1      Loan and Security  Agreement  between Barclays Business
          Credit, Inc. and International  Teleservice Corporation
          dated February 23, 1990  (incorporated  by reference to
          Exhibit  10.1 to  Amendment  No. 1 to the  Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.2      Continuing Guaranty Agreement between Barclays Business
          Credit, Inc. and International  Teleservice Corporation
          dated February 23, 1990  (incorporated  by reference to
          Exhibit  10.2 to  Amendment  No. 1 to the  Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.3      First Amendment to Loan and Security  Agreement between
          Barclays   Business  Credit,   Inc.  and  International
          Teleservice   Corporation   dated   January   11,  1991
          (incorporated by reference to Exhibit 10.3 to Amendment
          No. 1 to the Registrant's  Registration Statement,  No.
          33-80695, on Form S-1 filed on March 1, 1996).

10.4      Second Amendment to Loan and Security Agreement between
          Barclays Business Credit,  Inc. and Technology  Service
          Group,  Inc.  dated  June  9,  1994   (incorporated  by
          reference  to Exhibit  10.4 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on March 1, 1996).


                               91
<PAGE>

                                                                         At Page
                                                                         -------
10.5      Third Amendment to Loan and Security  Agreement between
          Barclays Business Credit,  Inc. and Technology  Service
          Group,  Inc.  dated  July  8,  1994   (incorporated  by
          reference  to Exhibit  10.5 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on March 1, 1996).

10.6      Fourth Amendment to Loan and Security Agreement between
          Barclays Business Credit,  Inc. and Technology  Service
          Group,  Inc.  dated October 31, 1994  (incorporated  by
          reference  to Exhibit  10.6 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on March 1, 1996).

10.7**    Manufacturing   Services  Agreement  TSG-1O94JLR  dated
          October  21,  1994 by and  between  Technology  Service
          Group, Inc. and Avex Electronics Inc.  (incorporated by
          reference  to Exhibit  10.8 to  Amendment  No. 3 to the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on April 29, 1996).

10.8      Fifth Amendment to Loan and Security  Agreement between
          Barclays Business Credit,  Inc. and Technology  Service
          Group, Inc. dated as of April 22, 1996 (incorporated by
          reference  to Exhibit  10.9 to  Amendment  No. 3 to the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on April 29, 1996).

10.9**    Amendment 002 to the Manufacturing  Services  Agreement
          TSG-1O49JLR  dated  October  21,  1994  by and  between
          Technology  Service  Group,  Inc. and Avex  Electronics
          Inc.  (incorporated  by reference  to Exhibit  10.10 to
          Amendment  No.  3  to  the  Registrant's   Registration
          Statement, No. 33-80695, on Form S-1 filed on April 29,
          1996).

10.10     Manufacturing Rights Agreement dated September 16, 1991
          between Newco, Inc. (Commtek Industries, Inc.), Dynacom
          Corporation  and  International  Service  Technologies,
          Inc.  (incorporated  by reference  to Exhibit  10.11 to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.11     Lease Agreement between Telematics  Products,  Inc. and
          William M. Johnson dated July 14, 1988 (incorporated by
          reference to Exhibit  10.13 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on March 1, 1996).

10.12     Assignment  of  Lease  between  Executone   Information
          Systems, Inc. and Technology Service Enterprises,  Inc.
          dated  January 11, 1991  (incorporated  by reference to
          Exhibit  10.14 to Amendment  No. 1 to the  Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).


                               92
<PAGE>

                                                                         At Page
                                                                         -------
10.13     First Amendment to Lease Agreement  between Mansell 400
          Associates,  L.P. and Technology  Service  Group,  Inc.
          dated  February  1993  (incorporated  by  reference  to
          Exhibit  10.15 to Amendment  No. 1 to the  Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.14     Lease   between   Steroben   Associates   and   Comdial
          TeleServices   Corporation   dated   August   1,   1986
          (incorporated   by  reference   to  Exhibit   10.16  to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.15**   Dealer  Agreement  between  Control  Module,  Inc.  and
          Technology  Service Group, Inc. dated November 18, 1994
          (incorporated   by  reference   to  Exhibit   10.17  to
          Amendment  No.  3  to  the  Registrant's   Registration
          Statement, No. 33-80695, on Form S-1 filed on April 29,
          1996).

10.16*    Employment  Agreement between Technology Service Group,
          Inc. and Vincent C.  Bisceglia  dated  October 31, 1994
          (incorporated   by  reference   to  Exhibit   10.18  to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.17*    Chairman's  Agreement between Technology Service Group,
          Inc.  and David R.A.  Steadman  dated  October 31, 1994
          (incorporated   by  reference   to  Exhibit   10.19  to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.18**   Patent License Agreement  (incorporated by reference to
          Exhibit  10.21 to Amendment  No. 3 to the  Registrant's
          Registration Statement, No. 33-80695 on Form S-1, filed
          on April 29, 1996).

10.19     Warrant  Agreement  between  Technology  Service Group,
          Inc.  and Avex  Electronics  Inc.  dated  May 23,  1995
          (incorporated   by  reference   to  Exhibit   10.22  to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.20*    Employee   Incentive  Stock  Option  Agreement  between
          Technology Service Group, Inc. and Vincent C. Bisceglia
          dated  November 1, 1994  (incorporated  by reference to
          Exhibit  10.23 to Amendment  No. 1 to the  Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.21*    Incentive  Stock Option  Agreement  between  Technology
          Service  Group,  Inc.  and David  R.A.  Steadman  dated
          November 1, 1994  (incorporated by reference to Exhibit
          10.24  to   Amendment   No.   1  to  the   Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).


                               93
<PAGE>

                                                                         At Page
                                                                         -------
10.22*    Form of Employee Incentive Stock Option Agreement under
          the  1994  Omnibus  Stock  Plan of  Technology  Service
          Group, Inc. (incorporated by reference to Exhibit 10.25
          to  Amendment  No. 1 to the  Registrant's  Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.23     Agreement  and Plan of  Merger  among  Wexford  Capital
          Corporation,  TSG Acquisition  Corporation,  Technology
          Service  Group,   Inc.  and  certain   shareholders  of
          Technology  Service Group,  Inc. dated October 11, 1994
          (incorporated   by  reference   to  Exhibit   10.26  to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.24     Amendment  dated October 31, 1994 to Agreement and Plan
          of  Merger  among  Wexford  Capital  Corporation,   TSG
          Acquisition Corporation, Technology Service Group, Inc.
          and certain  shareholders of Technology  Service Group,
          Inc. dated October 11, 1994  (incorporated by reference
          to Exhibit 10.27 to Amendment No. 1 to the Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.25     Subordination   Agreement  between  Technology  Service
          Group,  Inc.,  Wexford  Partners Fund, L.P., Acor, S.A.
          and Barclays  Business  Credit,  Inc. dated October 31,
          1994  (incorporated  by reference  to Exhibit  10.29 to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.26     Investment  Agreement between Technology Service Group,
          Inc.,  Wexford  Partners  Fund,  L.P.,  Acor,  S.A. and
          Firlane   Business   Corp.   dated   October  31,  1994
          (incorporated   by  reference   to  Exhibit   10.30  to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.27     Amended  and  Restated  Stockholders'  Agreement  among
          Technology  Service Group, Inc., Wexford Partners Fund,
          L.P., Acor, S.A., Firlane Business Corp. and A.T.T. IV,
          N.V. (incorporated by reference to Exhibit 10.31 (b) of
          Registrant's Form 10-K Annual Report for the year ended
          March 29,1996).

10.28**   Contract No. XO8895D between  Technology Service Group,
          Inc.  and NYNEX  (incorporated  by reference to Exhibit
          10.37  to   Amendment   No.   3  to  the   Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on April 29, 1996).

10.29**   Contract No. C5262CO between  Technology Service Group,
          Inc.   and   Southwestern    Bell   Telephone   Company
          (incorporated   by  reference   to  Exhibit   10.38  to
          Amendment  No.  3  to  the  Registrant's   Registration
          Statement, No. 33-80695, on Form S-1 filed on April 29,
          1996).


                               94
<PAGE>

                                                                         At Page
                                                                         -------
10.30*    1994 Omnibus Stock Plan  (incorporated  by reference to
          Exhibit  10.45 to Amendment  No. 1 to the  Registrant's
          Registration Statement, No. 33-80695, on Form S-1 filed
          on March 1, 1996).

10.31     1995  Employee  Stock  Purchase Plan  (incorporated  by
          reference to Exhibit  10.46 to  Amendment  No. 1 to the
          Registrant's  Registration Statement,  No. 33-80695, on
          Form S-1 filed on March 1, 1996).

10.32*    1995   Non-Employee    Director   Stock   Option   Plan
          (incorporated   by  reference   to  Exhibit   10.47  to
          Amendment  No.  1  to  the  Registrant's   Registration
          Statement,  No. 33-80695, on Form S-1 filed on March 1,
          1996).

10.33***  Lease Agreement between  Technology Service Group, Inc.             96
          and  McDonald  Windward   Partners  II,  L.L.C.   dated
          November 12, 1996.

10.34***  Letter Agreement between Technology Service Group, Inc.            109
          and Mr. James Lacy dated September 18, 1996,  amendment
          thereto and  Assignment  and  Assumption of Real Estate
          Lease between Technology Service Group, Inc., Mr. James
          Lacy and G.P.E.D.C. dated November 6, 1996.

10.35***  Lease Extension  Agreement Between Steroben  Associates            124
          and Technology Service Group, Inc. dated August 1, 1996.

10.36***  Contract  No.  D08E20H44   between   Southwestern  Bell            126
          Telephone Company and  Technology  Service  Group, Inc. 
          dated June 9, 1997.

11.***    Statement re computation of per share earnings.                    179

21.       Subsidiaries  of  Registrant:   International   Service            
          Technologies, Inc. (a Delaware corporation).

27.       Financial Data Schedule (Edgar Filing only).                       180

*    Management compensation contracts and plans.
**   Registrant  has  received  confidential  treatment  of a  portion  of  this
     Exhibit, which portion has been separately filed with the Commission.
***  Filed herewith.


                               95


Exhibit 10.33  Lease Agreement  between  Technology  Service Group, Inc. and 
               McDonald Windward Partners II, L.L.C. dated November 12, 1996


                                       96
<PAGE>

                                 LEASE AGREEMENT

     THIS LEASE  AGREEMENT,  made and  entered  into by and  between  TECHNOLOGY
SERVICE  GROUP,  INC.,  a  Delaware  corporation  (hereinafter  referred  to  as
"Tenant"),  and  McDONALD  WINDWARD  PARTNERS  II,  L.L.C.,  a  Georgia  limited
liability company (hereinafter referred to as "Landlord");

                               W I T N E S S E T H

     1. PREMISES.  For and in  consideration  of the obligation of Tenant to pay
rent as herein provided, and in consideration of the other terms, provisions and
covenants  hereof,  Landlord  hereby  demises  and leases to Tenant,  and Tenant
hereby leases from Landlord certain premises being  approximately  39,200 square
feet of space within the building  located at 1075 Windward Ridge Parkway (known
as Building  200 at Windward  Ridge),  Forsyth  County,  Georgia,  described  in
Exhibit "A" attached hereto and incorporated herein by reference,  together with
all rights, privileges,  easements, and appurtenances belonging to or in any way
pertaining   to  said  premises  and  together  with  the  buildings  and  other
improvements  situated or to be situated upon said premises (said real property,
building and improvements being hereinafter referred to as the "Premises").

     TO HAVE AND TO HOLD the  Premises  for the  Demised  Term,  as  hereinafter
defined.

     2. TERM.  The term of this lease  (hereinafter  referred to as the "Demised
Term") shall be for a period commencing on the Commencement Date, as hereinafter
defined,  and ending sixty (60) months  thereafter,  unless sooner terminated as
provided in this lease;  provided,  however, that, in the event the Commencement
Date is not the first day of a calendar month, the Demised Term shall extend for
the remainder of the calendar month in which the  Commencement  Date occurs plus
said number of months.

          The "Commencement Date" shall be the date upon which the buildings and
other  improvements  erected and to be erected upon the Premises shall have been
substantially   completed  in  accordance  with  the  plans  and  specifications
described on Exhibit "B" attached hereto and  incorporated  herein by reference.
Landlord shall notify Tenant in writing as soon as Landlord deems said buildings
and other improvements to be completed and ready for occupancy as aforesaid.  In
the event  that said  buildings  and  other  improvements  have not in fact been
substantially completed as aforesaid, Tenant shall notify Landlord in writing of
its  objections.  Landlord  shall have a reasonable  time after delivery of such
notice in which to take such  corrective  action as may be necessary,  and shall
notify  Tenant in writing as soon as it deems  such  corrective  action has been
completed so that said buildings and other  improvements are completed and ready
for occupancy.  Taking of possession by Tenant shall be deemed  conclusively  to
establish  that said  buildings and other  improvements  have been  completed in
accordance with the plans and  specifications  and are in good and  satisfactory
condition.  In the event of any  dispute as to  substantial  completion  of work
performed or required to be performed  by Landlord,  or the date of  substantial
completion of such work,  the  certificate  of  Landlord's  architect or general
contractor shall be conclusive.  Tenant  acknowledges that no representations as
to the  condition  of the Premises  have been made by Landlord,  unless such are
expressly set forth in this lease.  After the Commencement  Date,  Tenant shall,
upon demand,  execute and deliver to Landlord a letter of acceptance of delivery
of the Premises.

     3. BASE RENT.  Tenant  agrees to pay  Landlord  rent for the  Premises,  in
advance,  without demand, deduction or set off, for the Demised Term at the rate
of Seventeen  Thousand Eight Hundred Three and 33/100 Dollars  ($17,803.33)  per
month. One monthly rent installment  shall be due and payable on the date hereof
and a like  monthly rent  installment  shall be due and payable on or before the
first day of each calendar month during the Demised Term, except that the rental
payment for any  fractional  calendar  month at the  commencement  or end of the
Demised Term shall be prorated on the bases of a thirty-day month.

     In the event the  Commencement  Date occurs on or before December 31, 1996,
Base Rent under this Paragraph 3 shall abate during the period  beginning on the
Commencement  Date and ending on January 31, 1997. In the event the Commencement
Date occurs on or after January 1, 1997,  Base Rent under this Paragraph 3 shall
abate during a thirty-day period beginning on the Commencement Date.

     4.  SECURITY  DEPOSIT.  Tenant  agrees to deposit with Landlord on the date
hereof,  in addition to the rent  specified in Paragraph 3, the sum of Seventeen
Thousand Eight Hundred Three and 33/100 Dollars ($17,803.33), which sum shall be
held by Landlord,  without obligation for interest (except as may be required by
law), as security for the  performance  of Tenant's  covenants  and  obligations
under this lease, it being expressly  understood and agreed that such deposit is
not an advance  rental  payment or a measure  of  Landlord's  damages in case of
Tenant's  default.  Upon the  occurrence of any event of default by Tenant under
this lease,  Landlord may (but without  obligation to do so), from time to time,
without  prejudice to any other remedy  provided herein or provided by law or in
equity,  use this  security  deposit  to the extent  necessary 


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to make good any arrears of rent or other payments due Landlord  hereunder,  and
any other damage,  injury, expense or liability caused by such event of default.
Tenant shall pay  Landlord,  on demand,  the amount of the  security  deposit so
applied in order to restore the security  deposit to its original  amount.  This
security  deposit  shall be deemed the property of Landlord,  but any  remaining
balance of such  deposit  shall be  returned  by Landlord to Tenant at such time
after  termination  of this lease that all of  Tenant's  obligations  under this
lease have been fulfilled.

     5. USE.  The  Premises  shall be used only for the  purpose  of  receiving,
storing,  shipping  and  selling  (other  than  at  retail)  and  fabricating  /
assembling  printed circuit boards and products,  materials and merchandise made
and/or  distributed  by Tenant  and for such  other  lawful  purposes  as may be
incidental thereto,  including headquarters offices and administrative functions
of the Tenant. Outside storage,  including without limitation,  trucks and other
vehicles,  is prohibited  without  Landlord's prior written  consent;  provided,
however,  that Landlord  consents to the parking of Tenant's trucks (bobtail and
tractor-trailer),  and  the  use by  Tenant  of a  trash  compactor  or  similar
receptacle,  at Tenant's loading docks at the rear of the building. Tenant shall
at its own cost and  expense  obtain  any and all  other  licenses  and  permits
necessary  for any such use.  Tenant  shall comply with all  governmental  laws,
ordinances  and  regulations  applicable to the use of the  Premises,  and shall
promptly comply with all governmental  orders and directives for the correction,
prevention  and  abatement  of  nuisances in or upon,  or  connected  with,  the
Premises,   all  at  Tenant's  sole   expense.   Tenant  shall  not  permit  any
objectionable  or unpleasant  odors,  smoke,  dust,  gas, noise or vibrations to
emanate from the  Premises,  nor take any other action which would  constitute a
nuisance  or would  disturb or  endanger  any other  tenants of the  building or
buildings  in which the Premises are  situated or  unreasonably  interfere  with
their  use of  their  respective  premises.  Without  Landlord's  prior  written
consent,  Tenant  shall not  receive,  store or  otherwise  handle any  product,
material or merchandise  which is explosive or highly  inflammable.  Tenant will
not permit the  Premises to be used for any purpose or in any manner  (including
without  limitation,  any method of storage)  which would  render the  insurance
thereon void or the  insurance  risk more  hazardous or cause the State Board of
Insurance or other insurance authority to disallow any sprinkler credits. Tenant
shall  not use the  Premises  for the  generation,  storage,  transportation  or
disposal  of  dangerous,  toxic or  hazardous  materials,  chemicals,  wastes or
similar substances, except as hereinafter provided below.

     Tenant's  permitted use of the Premises shall also include  printed circuit
board  insertion  and  product  assembly  operations,  soldering  and  wave-flow
operations,  sapanofiers in aqueous cleaning  operations with recycling  system,
and conformal coating and painting operations.  All of Tenant's operations shall
be performed in accordance with acceptable  industry  standards and shall comply
with all environmental regulations.

     Tenant's  permitted  use of the  Premises  shall  further  include the use,
receipt,  storage,  and handling of: (a) explosive or highly flammable material,
as identified by Tenant on Exhibit "C"; and (b) hazardous  materials and related
waste,  and the  discharge  of gases and fumes (by means of  external  equipment
venting  through  exhaust  curbs),  all as  identified by Tenant on Exhibit "C".
Tenant may, after receipt of Landlord's written consent (which consent shall not
be unreasonably withheld),  modify the list on Exhibit "C" to include additional
materials  reasonably required by Tenant in the conduct of its business.  Tenant
warrants and agrees:  (c) to store,  as necessary,  all flammable  substances in
UL-approved  flammable liquid storage  cabinets;  and (d) to store all hazardous
materials and waste in appropriate  containers and at an appropriate location on
the  Premises,  and to dispose  of  hazardous  waste  using  state-approved  and
licensed subcontractors.

     6. TAXES.

          A. Landlord agrees to pay before delinquency,  all taxes,  assessments
and  governmental  charges  of  any  kind  and  nature  whatsoever  (hereinafter
collectively  referred  to as  "taxes")  lawfully  levied  or  assessed  against
Premises;  provided,  however,  that the  maximum  amount of taxes to be paid by
Landlord hereunder for the Premises during any one real estate tax year shall be
$.15 per square foot. (the  "Landlord's  Tax Share").  If in any real estate tax
year during the Demised  Term hereof or in any renewal or  extension  period the
taxes levied or assessed  against the Premises during such tax year shall exceed
the sum set forth in the  preceding  sentence,  Tenant  shall pay to Landlord as
additional rental, upon demand, the amount of such excess. In the event any such
amount is not paid within thirty (30) days after the date of Tenant's receipt of
Landlord's invoice, the unpaid amount shall bear interest at the rate of fifteen
percent (15%) per annum from the date of the invoice until payment by Tenant.

     In the event the  Premises  constitute  a portion of a  multiple  occupancy
building or there are several  buildings  located in the tax parcel in which the
Premises are  situated,  Tenant agrees to pay to Landlord,  as additional  rent,
upon demand, the amount of Tenant's "proportionate share" of the taxes in excess
of the Landlord's Tax Share.  Tenant's  "proportionate  share",  as used in this
lease,  shall mean a fraction,  the  numerator of which is gross square  footage
space contained in the Premises and the denominator of which is the gross square
footage  contained  in the  building or  buildings  located on the tax parcel in
which the Premises are situated.


                                       98
<PAGE>

          B. If at any time during the term of this lease, the present method of
taxation shall be changed so that in lieu of the whole or any part of any taxes,
assessments or governmental charges,  levied, assessed or imposed on real estate
and the  improvements  thereon,  there  shall be  charged,  levied,  assessed or
imposed on Landlord a capital levy or other tax  directly on the rents  received
therefrom  and/or a franchise  tax,  assessment,  levy or charge  measured by or
based,  in whole or in part,  upon such  rents  for the  present  or any  future
building or buildings on the Premises, then all such taxes, assessments,  levies
or charges,  or the part  thereof so  measured  or based,  shall be deemed to be
included within the term "taxes" for the purposes hereof.

          C. The Landlord  shall have the right (but no  obligation) to employ a
tax  consulting  firm to attempt to assure a fair tax burden on the  building or
buildings in which the Premises are located and grounds surrounding the Premises
within the applicable tax jurisdiction. Tenant shall pay to Landlord upon demand
from time to time, as  additional  rent,  the amount of Tenant's  "proportionate
share" (as defined in subparagraph 6.A herein) of the cost of such service.

          D.  Any  payment  to be made  pursuant  to this  Paragraph  6 shall be
prorated in the event any portion of the Demised  Term is not within a full real
estate tax year.

     7.  LANDLORD'S  REPAIRS.  Landlord  shall at its expense  maintain only the
roof,  foundation  and the  structural  soundness of the  exterior  walls of the
Premises in good repair,  reasonable wear and tear excepted. Tenant shall repair
and  pay for  any  damage  caused  by the  negligence  of  Tenant,  or  Tenant's
employees, agents or invitees, or caused by Tenant's default hereunder. The term
"walls" as used herein shall not include windows,  glass or plate glass,  doors,
special store fronts or office entries.  Tenant shall  immediately give Landlord
written  notice of defects or need for repairs,  after which Landlord shall have
reasonable opportunity to repair same or cure such defect.  Landlord's liability
with  respect to any  defects,  repairs or  maintenance  for which  Landlord  is
responsible  under any of the  provisions  of this lease shall be limited to the
cost of such repairs or maintenance or the curing of such defects.

     8. TENANT'S REPAIRS.

          A. Tenant  shall at its own cost and  expense  keep and  maintain  all
parts of the Premises (except those for which Landlord is expressly  responsible
under the terms of this lease) in good condition,  promptly making all necessary
repairs and replacements, including but not limited to, windows, glass and plate
glass,  doors, any special office entry,  interior walls and finish work, floors
and floor covering, heating and air condition systems, dock boards, truck doors,
dock bumpers,  plumbing work and fixtures,  termite and pest extermination,  and
regular removal of trash and debris.

     Tenant  shall  provide  Landlord  with  prior  notice  of any  repair to be
undertaken  by  Tenant  costing  in excess of  $5,000  (in  Tenant's  reasonable
estimation) and such other  information as Landlord may reasonably  request with
respect to such  repair,  except such notice  shall not be required if immediate
repair is necessary for security or safety reasons.

          B.  Tenant  shall not  damage any wall or disturb  the  integrity  and
support  provided by any wall and shall, at its sole cost and expense,  promptly
repair  any  damage  or injury  to any wall  caused by Tenant or its  employees,
agents or invitees.

          C. In the event  the  Premises  constitute  a  portion  of a  multiple
occupancy building, Tenant and its employees, customers and licensees shall have
the exclusive  right to use the parking  areas located  directly in front and to
the rear of the Premises (as expanded or contracted  in the future),  subject to
such  reasonable  rules  and  regulations  as  Landlord  may  from  time to time
prescribe  to rights of  ingress  and  egress of other  tenants.  Parking in the
street,  in the drive along the side of the building,  or in the flow of traffic
to the rear of the building is prohibited. Landlord shall not be responsible for
enforcing Tenant's exclusive parking rights against any third parties.

          D. Tenant shall,  at its own cost and expense,  enter into a regularly
scheduled preventive  maintenance/service contract with a maintenance contractor
for serving all hot water,  heating and air  conditioning  systems and equipment
within  the  Premises.  The  maintenance  contractor  and the  contract  must be
approved by Landlord.  The service contract must include all services  suggested
by the equipment manufacturer within the  operation/maintenance  manual and must
become effective (and a copy thereof delivered to Landlord) no later than thirty
(30) days after the Commencement Date).

     9. COMMON AREA MAINTENANCE. Tenant shall pay to Landlord as additional rent
a common area  operating and  maintenance  fee equal to Tenant's  "proportionate
share" (as defined in subparagraph  6.A. herein) of the cost and expense for the
operation and  maintenance of the common areas of the building and park in which
the Premises are  located,  including,  but not limited to, the mowing of grass,
care of shrubs, general landscaping, common sewage line plumbing, maintenance of
building,  parking areas, entrances,  driveways and management thereof. Landlord
estimates  that the common area  maintenance  charges for 1997 will be $0.31 per
square  foot.  If Tenant or any other  particular  tenant of the building can be
clearly  identified as being  responsible  for  obstructions  or stoppage of the
common  sanitary sewage line,  then Tenant,  if Tenant 


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is  responsible,  or such other  responsible  tenant,  shall pay the entire cost
thereof, upon demand, as additional rent. Payment shall be made on the first day
of each month based on the  projected  cost of such  maintenance.  At the end of
each year,  Landlord shall determine the actual costs of such  maintenance.  Any
additional  costs due from  Tenant  based on the actual  costs shall be promptly
paid by Tenant.  Any savings  will be  credited  against  the  following  year's
payments.

     10. TENANT IMPROVEMENTS TO PREMISES. Tenant shall not make any alterations,
additions or  improvements  to the Premises,  exterior or interior,  without the
prior written consent of Landlord,  except for unattached movable fixtures which
may be installed without drilling,  cutting or otherwise  defacing,  damaging or
overloading  the  Premises;  provided,  however,  that  Tenant  may  anchor  (or
otherwise  secure to the  floor)  its  business  equipment  and  fencing,  which
equipment and fencing shall be removed by Tenant by the date of  termination  of
this lease,  and Tenant shall repair all damages caused by the  installation  or
removal thereof.  All alterations,  additions or improvements  erected by Tenant
shall be and remain  the  property  of Tenant  during the term of this lease and
Tenant  shall,  unless  Landlord  otherwise  elects  as  provided,   remove  all
alterations,  additions  or  improvements  erected  by Tenant  and  restore  the
Premises to their original condition,  reasonable wear and tear excepted, by the
date of termination of this lease; provided, however, that if Landlord so elects
prior to termination of this lease, such alterations, additions or improvements,
with the  exception  of Tenant's  business  equipment  discussed in the previous
sentence, shall become the property of Landlord as of the date of termination of
this lease.  Tenant may not use or  penetrate  the roof of the  Premises for any
purpose  whatsoever   without   Landlord's  prior  written  consent.   Any  roof
penetrations  and  exhaust  curbs  necessary  for the  ventilation  of  Tenant's
equipment  shall be performed  and/or  installed  by  Landlord's  contractor  of
choice,  at Tenant's sole expense.  All construction  work done by Tenant in the
Premises shall be performed in a good and workmanlike manner, in compliance with
all  governmental  requirements,  and at such  times and in such  manner as will
cause a minimum of interference with other construction in progress and with the
transaction  of business in the  building or buildings in which the Premises are
located.

     11.  SIGNAGE.  Tenant shall not install any signs  visible from outside the
Premises except with the prior written consent of Landlord.  Any permitted signs
shall be  maintained  in  compliance  with  applicable  governmental  rules  and
regulations  governing  such signs.  Tenant shall be responsible to Landlord for
any damage caused by the installation,  use or maintenance of said signs. Tenant
agrees,   upon  removal  of  said  signs,   to  repair  all  damage   (including
discoloration) incident thereto.

     12.  RIGHT  OF  ENTRY;  INSPECTION.  Landlord  and  Landlord's  agents  and
representatives  shall have the right,  upon twenty-four hours notice (except in
the case of  emergencies),  to enter and inspect the Premises at any  reasonable
time during business hours, to ascertain the condition of the Premises,  to make
such repairs as may be required or  permitted  to be made by Landlord  under the
terms of this  lease,  or to show the  Premises  to  prospective  purchasers  or
tenants for spaces other than the Premises,  or to show, during the last six (6)
months of the Demised Term, the Premises for re-leasing. Landlord shall have the
right to place or erect on the Premises a suitable sign  indicating the Premises
are  available for rent during the last six (6) months of the Demised Term. As a
condition to entry,  Landlord and Landlord's  agents and  representatives  shall
observe Tenant's reasonable  security and  confidentiality  rules, except in the
case of emergencies.

     Tenant shall  arrange to meet with  Landlord for a joint  inspection of the
Premises prior to vacating.  In the event of Tenant's failure to arrange a joint
inspection,  Landlord's  inspection at or after  Tenant's  vacating the Premises
shall be  conclusively  deemed  correct  for  purposes of  determining  Tenant's
responsibility for repairs and restoration.

     13.  UTILITIES.  Landlord agrees to provide at its cost water,  electricity
and telephone  service  connections into the Premises;  but Tenant shall pay for
all water,  gas, heat, light,  power,  telephone,  sewer,  sprinkler charges and
other  utilities and services  used in or from the  Premises,  together with any
taxes, penalties,  surcharges or the like pertaining thereto and any maintenance
charges for utilities and shall furnish all electric  light bulbs and tubes.  If
any such  services  are not  separately  metered to Tenant,  Tenant  shall pay a
reasonable  proportion as determined by Landlord of all charges  jointly metered
with other premises.  Landlord shall in no event be liable for any  interruption
or failure of utility services on the Premises.

     14. ASSIGNMENT AND SUBLETTING.

          A. Tenant shall not, directly or indirectly,  have the right to assign
this lease or to sublet the whole or any part of the Premises  without the prior
written consent of Landlord.  Consent to any assignment or sublease shall not be
deemed a waiver of the right of  Landlord  to  approve or  disapprove  a further
assignment  or   subletting.   Notwithstanding   any  permitted   assignment  or
subletting,  Tenant  shall at all times  remain  directly,  primarily  and fully
responsible  and liable for the  payment of the rent  herein  specified  and for
compliance  with all if its other  obligations  under the terms,  provisions and
covenants  of this  lease.  Upon the  occurrence  of an "event of  default",  as
hereinafter  defined,  if the Premises or any part thereof are then  assigned or
sublet, Landlord, in addition to any other remedies herein provided, or provided
by law, may at its option  


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<PAGE>

collect  directly  from such  assignee or  subtenant  all rents  becoming due to
Tenant  under such  assignment  or sublease and apply such rent against any sums
due  to  Landlord  from  Tenant  hereunder,  and no  such  collection  shall  be
constructed  to  constitute  a novation  or a release of Tenant from the further
performance of Tenant's  obligations  hereunder.  For purposes of this Paragraph
14, each of the following events shall be deemed to be an assignment:

     (i)  if Tenant is a  partnership,  a dissolution  of the  partnership  or a
          change  in  ownership,  legal  or  beneficial,  of 50% or  more of the
          partnership interests,  whether by withdrawal or admission,  voluntary
          or by operation of law;

     (ii) if Tenant is a corporation,  the dissolution,  consolidation or merger
          of Tenant  (except a  consolidation  or merger in which  Tenant is the
          surviving  company) or the sale or transfer to a single  buyer of more
          than 50% of the voting stock of Tenant; or

     (iii)distribution  or sale of over 50% of the value of Tenant's assets (net
          of  undistributed   consideration  received)  excluding  the  sale  of
          inventory other than a bulk sale.

          B. In the event that Tenant assigns this lease or sublets the Premises
or any part thereof,  as permitted herein,  and at any time received rent and/or
other  consideration  which  exceeds  that  which  Tenant  would at that time be
obligated to pay Landlord, Tenant shall pay to Landlord 100% of the gross excess
in  such  rent  as such  rent  is  received  by  Tenant  and  100% of any  other
consideration  received by Tenant from such assignee or subtenant.  In addition,
should Landlord agree to an assignment or sublease agreement, Tenant will pay to
Landlord on demand a sum equal to all  Landlord's  costs,  including  reasonable
attorney's fees, incurred in connection with such assignment or transfer.  If an
assignment or  subletting  is approved,  tenant shall be entitled to deduct from
any  excess  proceeds  described  in  this  subparagraph  14.B.  its  reasonable
expenses,  including  attorneys  fees  and  leasing  commissions,   incurred  in
connection with such assignment of subletting.

     15. INSURANCE.

          A. Landlord  agrees to maintain  standard  fire and extended  coverage
insurance covering the building or buildings of which the Premises are a part in
an amount not less than 80% (or such greater  percentage  as may be necessary to
comply with the  provisions  of any  co-insurance  clauses of the policy) of the
"replacement  cost"  thereof  as such term is defined  in the  Replacement  Cost
Endorsement  to be  attached  thereto,  insuring  against  the  perils  of Fire,
Lightning  and  Extended  Coverage,  such  coverage  and  endorsements  to be as
defined,  provided and limited in the standard  bureau forms  prescribed  by the
insurance  regulatory authority for the State in which the Premises are situated
for use by  insurance  companies  admitted in such state for the writing of such
insurance on risks located within such state.  Subject to the provisions of this
Paragraph 15, such insurance shall be for the sole benefit of Landlord and under
its sole control.

     Notwithstanding  the foregoing,  the maximum amount  Landlord shall pay for
such  insurance  coverage  shall be $.05 per square foot of the Premises for any
one-year period and, if the cost of the insurance  coverage exceeds this amount,
the Tenant shall pay to Landlord  such excess.  Said  payments  shall be made to
Landlord  within  thirty (30) days after  presentation  to Tenant of  Landlord's
statement  setting forth the amount due. Any payment to be made pursuant to this
subparagraph  15.A.  shall be prorated for any portion of the Demised Term which
is not a full premium period under said insurance policy.

          B. Tenant shall,  throughout  the term of this lease,  at its cost and
expense,  provide and keep in force a  comprehensive  general  public  liability
insurance  policy in the amount of not less than  $1,000,000.00  with respect to
injury or death to any one person, $3,000,000.00 with respect to injury or death
of number of persons and  $500,000.00  with  respect to fire damage of property.
Tenant shall be solely  responsible  for keeping  insured,  to the extent Tenant
elects, its own personal property located on the Premises.

     All  insurance  provided by Tenant as required by this  subparagraph  15.B.
shall name, as additional insured, Landlord and any mortgagees or deed to secure
debt holders of the Premises,  and be carried by such responsible  companies and
in such form satisfactory to Landlord.

     Tenant agrees to deliver to Landlord on or before the Commencement Date the
original policy of insurance  required by this subparagraph 15.B. or certificate
thereof and  evidence of payment of premium.  At least thirty (30) days prior to
the  expiration  of each such policy,  Tenant shall  deliver to Landlord the new
original policy or certificate for renewal  insurance and evidence of payment of
premium.

     Tenant  shall not violate or  knowingly  permit to be  violated  any of the
conditions or provisions of any policy required by this subparagraph 15.B.


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     Each insurance policy (including renewal insurance) or certificates thereof
issued by the insurer shall contain an agreement by the insurer that such policy
shall not be cancelled without at least thirty (30) days prior written notice to
Landlord,  and in no event shall such  policies be cancelled  by Tenant  without
Landlord's prior written consent.

          C.  Tenant  and  Landlord  shall  cooperate  in  connection  with  the
collection of any insurance monies that may be due in the event of loss.  Tenant
and Landlord shall execute and deliver such proofs or loss and other instruments
which may be required  for the  purpose of  obtaining  the  recovery of any such
insurance monies.

          D. Any insurance  provided for in this Paragraph 15 may be effected by
a policy or policies of blanket insurance; provided, however, that the amount of
the total  insurance  allocated to the  Premises  shall be such as to furnish in
protection  the equivalent of separate  policies in the amount herein  required,
and  provided  further that in all other  respects,  any such policy or policies
shall comply with the other  provisions of this lease. In any such case it shall
not be necessary to deliver the original of any such blanket policy,  but rather
a certified duplicate as such policy or certificate thereof.

     16. DAMAGE OR DESTRUCTION; SUBROGATION.

          A. If the Premises should be damaged or destroyed by fire,  tornado or
other casualty, Tenant shall give immediate written notice thereof to Landlord.

          B. If the Premises  should be totally  destroyed  by fire,  tornado or
other  casualty,  or if they should be so damaged  thereby  that  rebuilding  or
repairs cannot,  in Landlord's  reasonable  estimation,  be completed within one
hundred  fifty  (150) days after the date upon which  Landlord  is  notified  by
Tenant of such damage,  this lease shall  terminate and the rent shall be abated
during the  unexpired  portion  of this  lease,  effective  upon the date of the
occurrence of such damage.

          C. If 50% or more of the gross square footage of the building in which
the  Premises  are  located is damaged or  destroyed  by any peril or  casualty,
Landlord shall have the right to terminate this Lease. Subject to the foregoing,
if the  Premises  should be damaged  or  destroyed  by any peril  covered by the
insurance to be provided by Landlord under  subparagraph  15.A., but only to the
extent that  rebuilding  or repairs can in  Landlord's  estimation  be completed
within one hundred  fifty  (150) days after the date upon which the  Landlord is
notified by Tenant of such damage, this lease shall not terminate,  and Landlord
shall at its sole cost and expense thereupon  proceed with reasonable  diligence
to rebuild and repair such  buildings to  substantially  the  condition in which
they existed prior to such damage, except that Landlord shall not be required to
rebuild,  repair or replace any part of the partitions,  fixtures,  addition and
other  improvements  which may have been placed in, on or about the  Premises by
Tenant.  If the Premises are  untenantable  in whole or in part  following  such
damage,  the  rent  payable  hereunder  during  the  period  in  which  they are
untenantable shall be reduced to such extent as may be fair and reasonable under
all of the  circumstances.  In the event that  Landlord  should fail to complete
such repairs and  rebuilding  within one hundred fifty (150) days after the date
upon which  Landlord  is notified  by Tenant of such  damage,  Tenant may at its
option  terminate  this lease by delivering  written  notice of  termination  to
Landlord as Tenant's  exclusive  remedy,  whereupon  all rights and  obligations
hereunder shall cease and terminate,  except as otherwise  provided in Paragraph
30.H.

          D. Notwithstanding  anything herein to the contrary,  in the event the
holder of any indebtedness secured by a mortgage or deed to secure debt covering
the  Premises   requires  that  the  insurance   proceeds  be  applied  to  such
indebtedness,  then  Landlord  shall have the right to  terminate  this lease by
delivering  written  notice of  termination  to Tenant within  fifteen (15) days
after such  requirement  is made by any such  holder,  whereupon  all rights and
obligations hereunder shall cease and terminate, except as otherwise provided in
Paragraph 30.H.

          E. Each of Landlord and Tenant hereby releases the other from any loss
or damage to  property  caused by fire or any other  perils  insured  through or
under them by way of subrogation or otherwise for any loss or damage to property
caused by fire or any other  perils  insured in policies of  insurance  covering
such  property,  even if such loss or damage shall have been caused by the fault
or  negligence  of the  other  party,  or  anyone  for whom  such  party  may be
responsible.  Each of the  Landlord  and Tenant  agrees that it will request its
insurance  carriers to include in its  policies a clause or  endorsement  to the
effect that any such release shall not adversely  affect or impair said policies
or prejudice the right of the releasor to recover thereunder.

     17.  LIABILITY.  Landlord  shall  not  be  liable  to  Tenant  or  Tenant's
employees,  agents,  invitees,  patrons  or  visitors,  or to any  other  person
whomsoever,  for any  injury to person or damage to  property  on the  Premises,
resulting  from and/or caused in part or whole by, the  negligence or misconduct
of Tenant, its employees, agents, invitees, patrons or visitors, or of any other
person entering upon the Premises,  or caused by the buildings and  improvements
located on the Premises  becoming  out of repair,  use,  generation,  storage or
disposal of toxic or  hazardous  materials or  substances  on the  premises,  or
caused by leakage of gas, oil, water or steam or by  electricity  emanating from
the Premises,  and Tenant hereby  covenants and agrees that it will at all times
indemnify and hold safe and harmless the Landlord (including without limitation,
the trustee and  


                                      102
<PAGE>

beneficiaries if Landlord is a trust),  Landlord's agents and employees from any
loss, liability,  claims, suits, costs, expenses,  including without limitation,
attorney's  fees and  damages,  both real and  alleged,  arising out of any such
damage or injury,  except  injury to persons or damage to property to the extent
caused by the  negligence  of  Landlord or the failure of Landlord to repair any
part of the  Premises  which  Landlord  is  obligated  to  repair  and  maintain
hereunder  within a  reasonable  time after the  receipt of written  notice from
Tenant of needed repairs.

     18. CONDEMNATION.

          A. If 50% or more of the gross square footage of the building in which
the Premises are located  should be taken for public or  quasi-public  use under
governmental  law,  ordinance or  regulation by right of eminent  domain,  or by
private  purchase in lieu  thereof,  Landlord  shall have the right to terminate
this  lease and the rent  shall be abated  effective  on the date of  Landlord's
election to so terminate.  Additionally, if the whole or any substantial part of
the  Premises  should  be  taken  for  any  public  or  quasi-public  use  under
governmental law, ordinance or regulation,  or by right of eminent domain, or by
private  purchase in lieu  thereof and the taking  would  prevent or  materially
interfere  with the use of the Premises for the purpose for which that are being
used,  this  lease  shall  terminate  and the rent  shall be abated  during  the
unexpired portion of this lease, effective on the date of the physical taking of
the Premises.

          B.  If  part  of the  Premises  shall  be  taken  for  any  public  or
quasi-public  use under any  governmental  law,  ordinance or regulation,  or by
right of eminent domain, or by private purchase in lieu thereof,  and this lease
in not  terminated  as  provided  in  subparagraph  18A.,  this lease  shall not
terminate but the rent payable  hereunder  during the unexpired  portion of this
lease shall be reduced to such extent as may be fair and reasonable under all of
the circumstances.

          C. In the  event  of any  such  taking  or  private  purchase  in lieu
thereof,  Landlord  and Tenant shall each be entitled to receive and retain such
separate  awards and/or  portion of lump sum awards as may be allocated to their
respective interests in any condemnation proceedings.

     19. HOLDING OVER.  Tenant shall,  at the termination of this lease by lapse
of time or otherwise,  deliver immediate possession of the Premises to Landlord.
If Landlord  agrees in writing that Tenant may hold over after the expiration or
termination of this lease,  unless the parties hereto otherwise agree in writing
on the terms of such holding  over,  the hold over  tenancy  shall be subject to
termination  by  Landlord  at any time upon not less than five (5) days  advance
written  notice,  or by Tenant at any time upon not less than  thirty  (30) days
advance written notice,  and all of the other terms and provisions of this lease
shall be  applicable  during that period,  except that Tenant shall pay Landlord
from time to time, upon demand,  as rental for the period of any such hold over,
an  amount  equal to two  hundred  percent  (200%)  of the rent in effect on the
termination  date,  computed  on a daily  basis  for each  day of the hold  over
period.  No holding over by Tenant,  whether with or without consent of Landlord
shall operate to extend this lease except as otherwise expressly  provided.  The
preceding provisions of this Paragraph 19 shall not be constructed as Landlord's
consent for Tenant to hold over.

     20. QUIET  ENJOYMENT.  Landlord  represents  and warrants  that it has full
right and  authority to enter into this lease and that  Tenant,  upon paying the
rental herein set forth and performing its other covenants and agreements herein
set forth, shall peaceably and quietly have, hold and enjoy the Premises for the
term hereof, subject to the terms and provisions of this lease.

     21. EVENTS OF DEFAULT.  The following  events shall each be deemed to be an
event of default by Tenant under this lease:

          A.  Tenant  shall  fail  to pay any  installment  of the  rent  herein
required when due, or any payment with respect to taxes  hereunder  when due, or
any other payment or  reimbursement  to Landlord  required  herein when due, and
such failure shall  continue for a period of five (5) days after written  notice
of non-payment.

          B. Tenant shall become insolvent,  or shall make a transfer to defraud
creditors, or shall make an assignment for the benefit of creditors.

          C.  Tenant  shall file a petition  under any section or chapter of the
National  Bankruptcy Act, as amended, or under any similar law or statute of the
United  States or any State  thereof,  or Tenant  shall be adjudged  bankrupt or
insolvent in proceedings filed against Tenant thereunder.

          D. A receiver or trustee shall be appointed  for all or  substantially
all of the assets of Tenant.

          E.  Tenant  shall  desert or abandon  any  substantial  portion of the
Premises.


                                      103
<PAGE>

          F. Tenant shall fail to comply with any term, provision or covenant of
this lease (other than as set forth in clauses A.  through E. in this  Paragraph
21),  and shall not cure such  failure  within  thirty  (30) days after  written
notice thereof to Tenant.

     22. REMEDIES. Upon the occurrence of any of the events of default described
in Paragraph 21 hereof, Landlord shall have the option to pursue any one or more
of the following remedies without notice or demand whatsoever:

          A.  Terminate  this  lease in which  event  Tenant  shall  immediately
surrender the Premises to Landlord,  and if Tenant fails so to do, Landlord may,
without  prejudice  to any  other  remedy  which it may have for  possession  or
arrearage in rent,  enter upon and take  possession of the Premises and expel or
remove Tenant and any other person who may be occupying the Premises or any part
thereof,  by force if necessary (to the extent permitted by law),  without being
liable for  prosecution or any claim of damages  therefor,  and Tenant agrees to
pay to Landlord on demand the amount of all loss and damages which  Landlord may
suffer by reason of such  termination,  whether  through  inability to relet the
Premises on satisfactory terms or otherwise.

          B. Enter upon and take  possession of the Premises and expel or remove
Tenant  and any other  person  who may be  occupying  the  Premises  or any part
thereof,  by force if necessary (to the extent permitted by law),  without being
liable for prosecution or any claim for damages thereof,  and relet the Premises
and  receive  the rent  therefor;  and Tenant  agrees to pay to the  Landlord on
demand any deficiency that may arise by reason of such  reletting.  In the event
Landlord is  successful  in reletting the Premises at a rental in excess of that
agreed to be paid by Tenant  pursuant to the terms of this lease,  Landlord  and
Tenant  each  mutually  agree  that  Tenant  shall  not be  entitled,  under any
circumstances,  to such excess rental, and Tenant does hereby specifically waive
any claim to such excess rental.

          C.  Enter  upon the  Premises,  by force if  necessary  (to the extent
permitted by law), without being liable for prosecution or any claim for damages
therefor,  and do  whatever  Tenant is  obligated  to do under the terms of this
lease; and Tenant agrees to reimburse  Landlord on demand for any expenses which
Landlord may incur in thus effecting  compliance with Tenant's obligations under
this lease,  and Tenant further agrees that Landlord shall not be liable for any
damages  resulting  to the  Tenant  from  such  action,  whether  caused  by the
negligence of Landlord or otherwise.

          D. Landlord  shall have all other rights and remedies  provided by law
or in equity.

     In the event Tenant fails to pay any  installment of rent hereunder  within
ten (10) days after such  installment is due, to help defray the additional cost
to Landlord for processing  such late  payments,  Tenant shall pay to Landlord a
late charge in an amount equal to three  percent (3%) of such  installment;  and
the failure to pay such amount within ten (10) days shall be an event of default
hereunder.  The  provision  for such late  charge  shall be in  addition  to all
Landlord's  other  rights  and  remedies  hereunder  or at law and  shall not be
construed  as  liquidated  damages or as  limiting  Landlord's  remedies  in any
manner.

     Pursuit of any of the foregoing  remedies shall not preclude pursuit of any
of the other remedies herein provided or any other remedies provided by law, nor
shall pursuit of any remedy herein provided constitute a forfeiture or waiver of
any rent due to Landlord hereunder or any damages accruing to Landlord by reason
of the violation of any of the terms, provisions and covenants herein contained.
No act or thing done by the Landlord or its agents during the Demised Term shall
be deemed a  termination  of this lease or an acceptance of the surrender of the
Premises,  and no agreement to terminate this lease or accept a surrender of the
Premises  shall be valid  unless in  writing  signed by  Landlord.  No waiver by
Landlord  of any  violation  or  breach  of any of  the  terms,  provisions  and
covenants  herein  contained shall be deemed or construed to constitute a waiver
of any other  violation or breach of any of the terms,  provisions and covenants
herein  contained.  Landlord's  acceptance  of the  payment  of  rental or other
payments  hereunder  after the  occurrence  of an event of default  shall not be
construed as a waiver of such  default,  unless  Landlord so notifies  Tenant in
writing.  Forbearance by Landlord to enforce one or more of the remedies  herein
provided upon an event of default shall not be deemed or construed to constitute
a waiver of such  default or of  Landlord's  right to enforce any such  remedies
with respect to such default or any  subsequent  default.  If, on account of any
breach  or  default  by  Tenant  in  Tenant's  obligations  under  the terms and
conditions of this lease, it shall become  necessary or appropriate for Landlord
to employ or consult with an attorney  concerning or to enforce or defend any of
Landlord's  rights or remedies  hereunder,  Tenant agrees to pay any  reasonable
attorney's fees so incurred.

     Tenant  agrees to indemnify  and hold  Landlord  harmless  from any and all
losses,  costs,  expenses  (including,  without  limitation,  attorney's  fees),
liabilities,  causes of action, suits, claims, and damages arising out of, or in
connection  with any  violation  or breach of, or failure of Tenant to fully and
completely observe,  satisfy,  perform and comply with, the terms and conditions
of this lease.

     23. [deleted]


                                      104
<PAGE>

     24. MORTGAGES AND GROUND LEASES.

          A. Tenant  hereby  agrees and accepts  that this lease is and shall be
subject  and  subordinate  to  any  mortgage(s)  and/or  deeds  to  secure  debt
(collectively  referred  to  as  the  "Mortgage")  now  or  any  time  hereafter
constituting  a lien or charge upon the  Premises or the  improvements  situated
thereon;  provided,  however,  that if the holder of any such Mortgage elects to
have Tenant's  interest in this lease superior to any such  instrument,  then by
notice to Tenant from such holder,  this lease shall be deemed  superior to such
lien,  whether this lease was  executed  before or after said  Mortgage.  Tenant
shall at any time hereafter on demand execute any instruments, releases or other
documents which may be required by the holder of the Mortgage for the purpose of
subjecting and subordinating this lease to the lien of any such Mortgage.

     If, in connection with obtaining financing or refinancing for the Premises,
or a sale of the  Premises,  any lender or purchaser  shall  request  reasonable
modifications in this lease as a condition to such financing or purchase, Tenant
will not unreasonably  withhold or delay or defer its consent thereto,  provided
that such  modifications  do not increase the obligations of Tenant hereunder or
materially and adversely affect Tenant's rights hereunder.

          B. Tenant  hereby  further  agrees and accepts  that this lease is and
shall  be  subject  and  subordinate  to any  ground  lease  now or at any  time
hereafter  affecting the Premises.  Tenant shall at any time hereafter on demand
execute any  instruments,  releases or other  documents which may be required by
the ground lessor of any ground lease  affecting the Premises for the purpose of
subjecting and subordinating this lease to any such ground lease.

     In the event any ground  lessor of a ground  lease  affecting  the Premises
requests  reasonable  modifications in this lease,  Tenant will not unreasonably
withhold or delay or defer its consent thereto, provided that such modifications
do not increase the obligations of Tenant  hereunder or materially and adversely
affect Tenant's rights hereunder.

     25. MECHANIC'S LIENS.  Tenant shall have no authority,  express or implied,
to create or place any lien or encumbrance  of any kind or nature  whatever upon
or in any matter to bind,  the interest of Landlord in the Premises or to charge
the rental  payable  hereunder for any claim in favor of any person dealing with
Tenant,  including  those who may  furnish  materials  or perform  labor for any
construction  or  repairs  and each such claim  shall  affect and each such lien
shall attach to, if at all,  only the  leasehold  interest  granted to Tenant by
this  instrument.  Tenant  covenants  and agrees that it will pay or cause to be
paid all sums legally due and payable by it on account of any labor performed or
materials  furnished in  connection  with any work  performed on the Premises on
which any lien is or can be validly and legally  asserted  against its leasehold
interest in the Premises or the  improvements  thereon and that it will save and
hold  Landlord  harmless  from any and all  loss,  cost or  expense  based on or
arising out of asserted claims or liens against the leasehold  estate or against
the right, title and interest of the Landlord in the Premises or under the terms
of the lease.

     26. NOTICES. Any notice, demands, payments or other communications required
or  permitted  to be  delivered  under  this  lease  shall be given by  personal
delivery or by deposit in the United States Mail, postage prepaid,  Certified or
Registered Mail, addressed to the parties hereto at the respective addresses set
out  below,  or at such  other  address as they have  theretofore  specified  by
written notice delivered in accordance herewith:

LANDLORD:                                 TENANT (After Commencement):          

McDonald Windward Partners II, L.L.C.     Technology Service Group, Inc.        
3715 Northside Parkway,                   1075 Windward Ridge Parkway, Suite 100
 Bldg 300, Suite 650                      Alpharetta, GA 30202                  
Atlanta, GA 30327                         Attn: President
Attn:  John R. McDonald
                                          TENANT (Prior to Commencement):
                                          Technology Service Group, Inc.
                                          20 Mansell Court East, Suite 200
                                          Roswell, GA 30076
                                          Attn: President
With copy to:     
                  
Roger M. Barzun   
P.O. Box 767      
Concord, MA 07142 

All notices  shall be deemed  given upon  personal  delivery  or deposit  with a
courier  service that provides  next-business-day  service,  except as otherwise
specifically  provided  in this lease and except as to the  payments  of rent to
Landlord which shall be effective upon receipt by Landlord.

     If  and  when  included  within  the  term  "Landlord",  as  used  in  this
instrument,  there  are more than one  person,  firm or  corporation,  all shall
jointly  arrange  among  themselves  for their joint  execution of such a notice
specifying some  individual at some specific  address for the receipt of notices
and payments to Landlord; if and when included within the term "Tenant", as 


                                      105
<PAGE>

used in this  instrument,  there are more than one person,  firm or corporation,
all shall jointly  arrange among  themselves for their joint execution of such a
notice   specifying  some  individual  at  some  specific   address  within  the
continental United States for the receipt of notices and payments to Tenant. All
parties within the terms "Landlord" and "Tenant",  respectively,  shall be bound
by notices given accordance with the provisions of this Paragraph 26 to the same
effect as if each had received such notice.

     27.  RESTRICTIVE  COVENANTS.  Tenant  acknowledges that this lease shall be
subject and subordinate at all times to the Declaration of Easements,  recorded,
or to be  recorded,  in  Forsyth  County,  Georgia  Records,  as the same may be
amended from time to time (hereinafter referred to as the "Declaration"),  which
affects  the  Premises.  Tenant  agrees  to  comply  with all of the  terms  and
provisions of the Declaration,  and not suffer or cause any act by Tenant or any
of its  employees,  agents or  invitees,  which would  violate the  Declaration;
provided,  however,  that Landlord  warrants that Tenant's  permitted use of the
Premises does not violate the Declaration.

     28. REAL ESTATE BROKER.  Tenant represents and warrants that the Tenant has
dealt with no broker,  agent or finder in connection  with this lease other than
Brannen Goddard Company, which broker is acting on behalf of Tenant and shall be
paid a commission by Landlord pursuant to a separate  agreement,  and insofar as
the Tenant knows, no other brokers,  agent or finder negotiated this lease or is
entitled to any  commission  or fee in  connection  herewith.  Tenant  agrees to
indemnify,  defend and hold  Landlord  free and  harmless  from and  against all
claims  for  broker's  or agent's  commissions  or  finder's  fees by any person
claiming to have been retained by Tenant in connection with this transaction, or
any other losses,  costs,  expenses (including,  without limitation,  attorney's
fees),  liabilities,  damages,  causes of  actions or suits  arising  out of the
alleged employment or use of a broker, agent or finder by Tenant.

     29.  LIMITATIONS  AND  LANDLORD'S  LIABILITY.  Any liability for damages or
breach or  nonperformance  by Landlord,  or arising out of the subject matter of
this  lease or the  relationship  created  hereby,  shall  be  limited  to,  and
collectible  only out of,  Landlord's  interest in the  Premises and no personal
liability is assumed by, or shall at any time be asserted  against,  Landlord or
its  affiliated  corporations,  its and their  partners,  venturers,  directors,
shareholders,  officers,  agents, servants and employees, or any of its or their
successors or assigns;  all such liability,  if any, being expressly  waived and
released by Tenant. If Landlord,  in violation of the terms of this lease or the
provisions  of law,  withholds,  denies or delays any  consent  which  Tenant is
required to obtain hereunder, Tenant may seek specific performance but shall not
be entitled to damages therefor.  Landlord's review, supervision,  commenting on
or  approval  of any  aspect of work to be done by or for  Tenant is solely  for
Landlord's  protection and, except as expressly provided,  creates no warranties
or duties to Tenant or to third parties.

     30. MISCELLANEOUS.

          A. Words of any gender used in this lease shall be held and  construed
to include any other gender,  and words in the singular  number shall be held to
include the plural, unless the context otherwise requires.

          B. The terms,  provisions  and covenants and  conditions  contained in
this lease shall apply to,  inure to the  benefit of, and be binding  upon,  the
parties  hereto  and  upon  their  respective  heirs,   legal   representatives,
successors and permitted assigns, except as otherwise herein expressly provided.
Landlord shall have the right to assign any of its rights and obligations  under
this lease.

          C. Each party agrees to furnish to the other  promptly upon demand,  a
corporate  resolution,   proof  of  due  authorization  by  partners,  or  other
appropriate  documentation  evidencing  the due  authorization  of such party to
enter into this lease.

          D. The captions inserted in this lease are for convenience only and in
no way define, limit or otherwise describe the scope or intent of this lease, or
any provision hereof, or in any way affect the interpretation of this lease.

          E. Time is of the essence of this lease.

          F. Tenant  agrees from time to time within ten (10) days after request
of  Landlord,  to deliver to  Landlord,  or  Landlord's  designee,  an  estoppel
certificate  stating whether this lease is in full force and effect, the date to
which  rent has been  paid,  the  unexpired  term of this  lease and such  other
matters pertaining to this lease as may reasonably be requested by Landlord.  It
is  understood  and agreed that  Tenant's  obligation  to furnish such  estoppel
certificates  in a  timely  fashion  is a  material  inducement  for  Landlord's
execution of this lease.

          G. This lease may not be  altered,  changed  or  amended  except by an
instrument in writing signed by both parties hereto.


                                      106
<PAGE>

          H.  All  obligations  of  Tenant  and  Landlord  hereunder  not  fully
performed as of the expiration or earlier  termination of the Demised Term shall
survive the  expiration or earlier  termination  of the Demised Term,  including
without limitation,  all payment obligations with respect to taxes and insurance
and  all  obligations  concerning  the  condition  of  the  Premises.  Upon  the
expiration  or earlier  termination  of the  Demised  Term,  and prior to Tenant
vacating  the  Premises,  Tenant  shall pay to  Landlord  any amount  reasonably
estimated  by Landlord  as  necessary  to put the  Premises,  including  without
limitation,  all heating and air conditioning  systems and equipment therein, in
good  condition and repair.  Tenant shall also,  prior to vacating the Premises,
pay to Landlord the amount,  as estimated  by Landlord,  of Tenant's  obligation
hereunder for real estate taxes and insurance premiums for the year in which the
lease expires or terminates. All such amounts shall be used and held by Landlord
for payment of such  obligations of Tenant  hereunder,  with Tenant being liable
for any additional  costs therefor upon demand by Landlord,  or being liable for
any additional costs therefor upon demand by Landlord,  or with any excess to be
returned  to  Tenant  after  all  such  obligations  have  been  determined  and
satisfied,  as the case may be. Any security  deposit held by Landlord  shall be
credited against the amount payable by Tenant under this Paragraph 30.H.

          I. If any clause,  sentence,  paragraph  or provision of this lease is
illegal,  invalid or unenforceable under present or future laws effective during
the term of this  lease,  then  and in that  event  it is the  intention  of the
parties  hereto that the remainder of this lease shall not be affected  thereby,
and it is also the  intention  of the parties to this lease that in lieu of each
clause, sentence,  paragraph or provision of this lease that is illegal, invalid
or  unenforceable,  there be added as a part of this  lease  contract  a clause,
sentence, paragraph or provision as similar in terms to such illegal, invalid or
unenforceable  clause or provision  as may be possible  and be legal,  valid and
enforceable.

          J. Provided Landlord is the prevailing party, Tenant agrees to pay any
and all  attorneys'  fees and expenses  Landlord  incurs in enforcing any of the
obligations of Tenant under this lease. Provided Tenant is the prevailing party,
Landlord agrees to pay any and all attorneys' fees and expenses Tenant incurs in
enforcing any of the obligations of Landlord under this lease.

          K. This lease shall  create the  relationship  of Landlord  and tenant
between  Landlord and Tenant;  no estate shall pass out of Landlord;  Tenant has
only a usufruct, not subject to levy and sale.

          L. Neither this lease, nor any memorandum,  affidavit or other writing
with respect  thereto,  shall be recorded by Tenant or by anyone acting through,
under or on behalf of Tenant,  and the  recording  thereof in  violation of this
provision shall make this lease voidable at Landlord's election.

          M. Because the Premises are on the open market and are presently being
shown,  this lease shall be treated as an offer with the Premises  being subject
to prior  lease and such  offer  subject  to  withdrawal  or  non-acceptance  by
Landlord or to other use of the Premises  without  notice,  and this lease shall
not be valid or binding  unless and until  accepted by Landlord in writing and a
fully executed copy delivered to both parties hereto.

          N. All  references  in this  lease to "the  date  hereof"  or  similar
references shall be deemed to refer to the last date, in point of time, on which
all parties hereto have executed this lease.

          O. This lease may be executed in counterparts,  each of which shall be
deemed an  original,  and all of which shall  constitute  one and the same lease
agreement.

     31. MONUMENT  SIGNAGE.  Tenant is authorized to erect, at its sole cost and
expense, a monument sign identifying the Premises;  provided, however, that such
a sign must be: (a)  compatible  with the  architectural  standards  of Windward
Ridge,  (b) in  compliance  with Windward  sign  standards,  and (c) approved in
advance by  Landlord.  Tenant  shall  submit  plans to Landlord  specifying  the
design,  materials,  and  location  of  such a sign,  and  upon  Landlord's  and
Windward's  written  approval  of the  plans,  Tenant  shall  erect  the sign in
accordance with the approved plans.

     32. RENEWAL  OPTION.  Tenant is hereby granted the option to renew the term
of this lease for a period of five (5) years (the "Renewal Term") in addition to
the initial Demised Term, provided that Tenant shall not be in default hereunder
at the time of exercise of such option or at the expiration of the Demised Term.
Such option shall be exercised by giving  Landlord  written  notice  thereof not
later  than one  hundred  eighty  (180) days prior to the date on which the term
would otherwise expire. All of the terms, covenants,  conditions, and provisions
hereof,  with the exception of this Paragraph 32, shall remain in full force and
effect during the Renewal Term;  provided,  however,  that the Base Rent payable
under  Paragraph 3 hereof shall increase  during the Renewal Term by 115% of the
Base Rent in effect at the expiration of the initial Demised Term.


                                      107
<PAGE>

     33.  LANDLORD'S  IMPROVEMENTS.  Landlord's  responsibility  for the cost of
constructing the improvements to the Premises described on Exhibit "B" shall not
exceed the sum of $300,250.00,  and Landlord's obligation for space planning and
construction drawings for Tenant shall not exceed $7,500.00. Any costs in excess
of these  amounts,  in addition to the cost of work  outside of the scope of the
plans  and   specifications   described  on  Exhibit  "B",  shall  be  the  sole
responsibility of Tenant.  Any modifications to the plans and  specifications on
Exhibit "B" (last revised November 6, 1996) must be approved by Landlord,  which
approval shall not be unreasonably withheld.

     EXECUTED BY LANDLORD, this 12th day of November, 1996.

                                   McDONALD WINDWARD PARTNERS II, L.L.C.,
                                   a Georgia limited liability company

                                   By:_______________________________________

                                   Title:____________________________________

     EXECUTED BY TENANT, this 12th day of November, 1996.

                                   TECHNOLOGY SERVICE GROUP, INC.,
                                   a Delaware corporation

                                   By:________________________________________

                                   Title:_____________________________________

                                   By:________________________________________

                                   Title:_____________________________________


                                      108


Exhibit 10.34   Letter Agreement between Technology Service Group, Inc. and
                Mr. James Lacy dated September 18, 1996, amendment thereto
                and Assignment and Assumption of Real Estate Lease between
                Technology Service Group, Inc., Mr. James Lacy and
                G.P.E.D.C. dated November 6, 1996


                                      109
<PAGE>

September 18, 1996

Mr. James Lacy
c/o Gilliam Candy Co.
P.O. Box 1060-2401 Powell
Paducah, KY 42002

                 Re: Lease Assignment

Dear Sirs:

The  purpose  of  this  letter  (sometimes   hereinafter  referred  to  as  this
"Agreement")  is to set forth our  understanding  of the terms and conditions on
which  Technology  Service  Group,  Inc.  ("TSG")  will assign to Mr. James Lacy
("Lacy"),  with an address of P.O. Box 2828,  Cookeville,  Tennessee  38502, and
Lacy will assume,  all of TSG's rights and obligations  under that certain lease
agreement dated November 30, 1990 between  G.P.E.D.C.,  Inc. ("GPEDC") as lessor
and TSG as lessee (the "Lease") relating to an approximately 100,000 square-foot
manufacturing  facility located at 2400 South Beltline Road,  Paducah,  Kentucky
(the "Facility").

1.   Background.

     (a)  The initial term of the Lease is five and one-half years commencing on
          December 1, 1990 with an option to renew the Lease for two  additional
          periods of five years each.  The Lease gives TSG an option to purchase
          the property at the end of the lease term,  including  any  extensions
          thereof, at a price of $10,000.

     (b)  On March 20,  1996,  the initial  term of the Lease was extended for a
          period of one year to May 31, 1997.

     (c)  The Lease  may be  assigned  by TSG with the  written  consent  GPEDC.
          Accordingly  this  Agreement is  contingent  upon TSG  obtaining  such
          consent.  If such consent is not given on or before  November 1, 1996,
          this Agreement shall thereupon  become null and void and of no further
          force  or  effect,  and  neither  party  shall  thereafter  be  liable
          hereunder to the other party in any manner or respect.

2.   The Closing.

     (a)  The closing of the  assignment of the Lease shall occur on November 1,
          1996 (the "Closing Date").

     (b)  On the Closing  Date,  the parties  hereto shall  execute and deliver,
          each to the  other,  the form of  Assignment  and  Assumption  of Real
          Estate Lease set forth as Exhibit A (the  "Assignment") and Lacy shall
          pay to TSG fifty thousand dollars ($50,000) by certified check or wire
          transfer,  whereupon  Lacy shall take  possession of the property (the
          "Time of Possession").


                                      110
<PAGE>

Gilliam Candy Co.
September 18, 1996
Page 2


     (c)  In the event that a material  adverse  change in the  condition of the
          Facility  occurs  between the date of this  Agreement  and the Closing
          Date,  TSG shall have the option either (i) within thirty (30) days of
          the Closing  Date to restore,  at its  expense,  the  condition of the
          Facility to the condition it was in on the date hereof, or (ii) to pay
          the cost of such restoration to Lacy on the Closing Date. If TSG shall
          fail to restore  the  condition  of the  Facility  or to pay the costs
          thereof to Lacy,  this Agreement  shall become null and void and of no
          further force or effect,  and neither party shall thereafter be liable
          hereunder to the other party in any manner or respect.

3. Post and Pre Closing Subleases. As further consideration for the Assignment--

     (a)  From the Closing  Date through  December 31, 1996,  TSG shall have the
          right to  occupy  and use,  rent-free,  up to  30,000  square  feet of
          storage  space in the  Facility.  Lacy shall  furnish  to TSG  without
          charge  therefor such use of the  utilities  servicing the Facility as
          TSG shall reasonably request.

     (b)  From the date hereof  through the  Closing  Date,  Lacy shall have the
          right to  occupy  and use,  rent-free,  up to  10,000  square  feet of
          storage  space in the  Facility.  TSG shall  furnish  to Lacy  without
          charge  therefor such use of the  utilities  servicing the Facility as
          Lacy shall reasonably request.

     (c)  From and  after  the  Closing,  Lacy  shall at its own  expense  carry
          property,  casualty and liability  insurance on the  Facility,  and so
          long as TSG is occupying  any part of the  Facility,  TSG shall at its
          own expense carry casualty  insurance on its personal property located
          in the Facility.

     (d)  From the date  hereof  through the  Closing  Date,  so long as Lacy is
          occupying  any part of the  Facility,  Lacy  shall at its own  expense
          carry  casualty  insurance  on its  personal  property  located in the
          facility.

4.   Prorations.  Real property  taxes,  utility  charges and all rent under the
     Lease shall be  equitably  pro-rated  between the parties as of the Closing
     Date.

5.   Personal  Property.  Except as provided herein, all personal property owned
     and leased by TSG shall be removed  from the  premises  by TSG on or before
     December 31, 1996.  TSG shall  provide to Lacy,  at no  additional  cost to
     Lacy,  the  Merlin  telephone  system and all  office  furniture  presently
     located in the primary  office area.  In addition,  TSG shall  provide Lacy
     with the opportunity to bid on any other furniture,  fixtures and equipment
     that TSG  determines  to sell or  dispose  of,  but Lacy  shall be given no
     preference over any other bidder for such property.


                                      111
<PAGE>

Gilliam Candy Co.
September 18, 1996
Page 3


6.   Fixtures.  Except  as set forth  herein,  TSG  shall  not  remove  overhead
     lighting fixtures,  air supply piping,  power feed wiring, air conditioning
     system, PBX intercom system or any plumbing, electrical and exhaust systems
     or any  fixtures,  including  overhead  conveyer  systems,  that  were  not
     installed by TSG. It is understood that fixtures that were installed by TSG
     and that are removable  without serious damage to the Facility as set forth
     in Exhibit B hereto,  may be removed by TSG for  relocation,  sale or other
     disposition.  Any damage to the Facility  caused by such  removal  shall be
     repaired by TSG at its cost.

     Lacy agrees to assume TSG's obligations pursuant that certain equipment and
     service agreement between TSG and ADT Security dated January 5, 1994.

7.   Due  Diligence.  Lacy  represents  and warrants to TSG that it has read the
     Lease in its  entirety,  has been given  access to the  Facility  by TSG to
     perform such investigations  thereof as it deems necessary,  and has had an
     opportunity to do such other and further  investigations  prior to the Time
     of  Possession as it deems  necessary,  including  environmental  tests and
     surveys  and  examinations  of  official  records  and  the  like.  If  the
     environmental due diligence  procedures  reveal any possible  environmental
     problems,  then Lacy at his  option,  on or before  November  1, 1996,  may
     declare this Agreement null and void and of no further force or effect, and
     neither party shall  thereafter  be liable  hereunder to the other party in
     any  manner or  respect.  If Lacy shall  assume  the  Lease,  he shall take
     possession  of the Facility at the Time of  Possession in "as is" condition
     "with all faults.

8.   Miscellaneous.

     (a)  This  Agreement  together  with  Exhibits A and B contains  the entire
          understanding  of the parties on the subject  matter  hereof except as
          otherwise expressly  contemplated herein; shall not be amended, and no
          term  hereof  shall be  waived,  except by  written  agreement  of the
          parties signed by each of them; shall be binding upon and inure to the
          benefit of the parties and their successors and permitted assigns; may
          be executed in one or more  counterparts each of which shall be deemed
          an original hereof,  but all of which shall constitute but one and the
          same  agreement;  and shall not be  assignable  by a party without the
          prior written consent of the other party.

     (b)  The words "herein," "hereof,"  "hereunder,"  "hereby,"  "herewith" and
          words of similar import when used in this Agreement shall be construed
          to refer to this Agreement as a whole. The word "including" shall mean
          including, but not limited to any enumerated items.

     (c)  Each party and its counsel has reviewed this  Agreement.  Accordingly,
          the normal rule of construction that any ambiguities and uncertainties
          are to be resolved  against the party  preparing an agreement will not
          be  employed  in the  interpretation  of this  Agreement;  rather  the
          Agreement  shall be construed  as if all parties had jointly  prepared
          it.

     (d)  No  representation,  affirmation  of fact,  course of prior  dealings,
          promise or condition in connection  herewith or usage of the trade not
          expressly incorporated herein shall be binding on the parties.


                                      112
<PAGE>

Gilliam Candy Co.
September 18, 1996
Page 4


     (e)  The failure to insist upon strict  compliance with any term,  covenant
          or  condition  contained  herein  shall not be deemed a waiver of such
          term, nor shall any waiver or  relinquishment  of any right at any one
          or more  times be deemed a waiver or  relinquishment  of such right at
          any other time or times.

     (f)  The captions of the  paragraphs  herein are for  convenience  only and
          shall not be used to construe or interpret this Agreement.

If the  foregoing  sets forth our  agreement  on the matters  contained  in this
letter,  please so indicate  by signing  and  returning a copy of this letter to
TSG.

Very truly yours,

Technology Service Group, Inc.

By: /s/ Winton Schriner
    ------------------------------
    M. Winton Schriner
    Executive Vice President

Accepted and Agreed:

James Lacy

By: /s/ James Lacy
    ------------------------------

Guarantee:

Gilliam Candy Co.

Gilliam Candy Co., c/o Fine Products  Company,  Inc., P.O. Box 1060-2401 Powell,
Paducah,  KY 42002 hereby  guarantees  performance of all of the  obligations of
Lacy as set forth herein.

By: /s/ James Lacy,  Chairman
    ------------------------------
    Name:
    Title:


                                      113
<PAGE>

                                                                       EXHIBIT A

                 Assignment and Assumption of Real Estate Lease

FOR  VALUABLE  CONSIDERATION,  the receipt and  sufficiency  of which are hereby
acknowledged,  Technology  Service Group,  Inc., a Delaware  corporation  hereby
sells, assigns and transfers to Mr. James Lacy ("Assignee"),  with an address of
P.O. Box 2828 Cookeville,  Tennessee 38502, all its right, title and interest in
and to that certain lease agreement dated November 30, 1990 between  G.P.E.D.C.,
Inc. as lessor and Technology  Service Group, Inc. as lessee, AS IS AND WITH ALL
FAULTS, and Assignee hereby assumes and agrees to perform or pay all obligations
of the lessee under the Lease in accordance with and subject to its terms.

IN WITNESS  WHEREOF,  this instrument has been executed by the parties as of the
day of November 1996.

Technology Service Group, Inc.                  James Lacy

By:  /s/ Winton Schriner                        By:  /s/ James Lacy
     --------------------------                      --------------------------
      M. Winton Schriner
      Executive Vice President

                                    Guarantee

Gilliam Candy Co., c/o Fine Products  Company,  Inc., P.O. Box 1060-2401 Powell,
Paducah,  KY 42002 hereby  guarantees  performance of all of the  obligations of
James Lacy pursuant to this Assignment and Assumption of Real Estate Lease.

By:  /s/ James Lacy,  Chairman
     -------------------------
     Name:
     Title:

                                   ----------

THE UNDERSIGNED G.P.E.D.C., INC. HEREBY CONSENTS TO THE FOREGOING ASSIGNMENT AND
FROM AND AFTER THE DATE HEREOF  AGREES TO LOOK SOLELY TO MR.  JAMES LACY FOR THE
PERFORMANCE OF ALL OF LESSEES' OBLIGATIONS UNDER THE FOREGOING SAID LEASE.

G.P.E.D.C., Inc.

By: _____________________________
    Name:
    Title:


                                      114
<PAGE>

COMMONWEALTH OF KENTUCKY     )
COUNTY OF McCRACKEN          ) ss:

The foregoing  instrument  was  acknowledged  before me by Winton  Schriner,  on
behalf of Technology Service Group, Inc., this 18th day of September 1996.

My commission expires:  9-21-1999.

/s/ Ruby English
- ----------------------
Notary Public
Commonwealth of Kentucky at Large

COMMONWEALTH OF KENTUCKY     )
COUNTY OF McCRACKEN          ) ss:

The foregoing  instrument was acknowledged before me by James L. Lacy, on behalf
of Mr. James Lacy, ("Assignee"), this 18th day of September 1996.

My commission expires:  9-21-1999

/s/ Ruby English
- ----------------------
Notary Public
Commonwealth of Kentucky at Large

COMMONWEALTH OF KENTUCKY     )
COUNTY OF McCRACKEN          ) ss:

The foregoing  instrument was acknowledged before me by James L/ Lacy, on behalf
of Gilliam Candy Co., this 18th day of September 1996.

My commission expires:  9-21-1999

/s/ Ruby English
- -----------------------
Notary Public
Commonwealth of Kentucky at Large

COMMONWEALTH OF KENTUCKY     )
COUNTY OF McCRACKEN          ) ss:

The     foregoing     instrument     was     acknowledged     before    me    by
___________________________,   _____________________________,   on   behalf   of
G.P.E.D.C., Inc. this __ day of November 1996.

My commission expires:____________________.

_______________________
Notary Public
Commonwealth of Kentucky at Large


                                      115
<PAGE>

                                                                       EXHIBIT B

            Fixtures to be Removed by Technology Service Group, Inc.

     1.   Two Wall mounted Model 200 Degreasers, with power safety switches

     2.   Three floor gravity skatewheel type conveyor systems

     3.   Conformal coat Binks spray booth

     4.   Two Simplex digital time clocks

     5.   Electrovert Model EPK-1 Econopak SMT wave solder machine with vent and
          blower,  including  transformer,  3-phase  control  panel  and 3  wall
          mounted control panels

     6.   Electrovert Model Ultraclean water ultrasonic cleaner

     7.   R&S Water Service water softener, with Technetic 1000 metering pump

     8.   Ruddglass commercial water heater, 120 gallons

     9.   P&G Pram Machine & Pram sand blast cabinet

     10.  P&G Sandblast Hopper

     11.  Power roller belt conveyor, two drives

     12.  Blasdel Enterprises, Inc. infrared drying oven

     13.  Overhead paint conveyor, chain & link type, with drive

     14.  DeVilbiss   7-1/2  hp  horizontal  tank  mounted   reciprocating   air
          compressor

     15.  Sullair Model 10B-24H,  25 hp Rotary Screw air compressor,  horizontal
          tank

     16.  Sears 3 hp Vertical tank mounted air compressor

     17.  Kellog  American  5  hp  horizontal  tank  mounted  reciprocating  air
          compressor

     18.  Washing machine & Dryer

     19.  First aid boxes

     20.  Rotary drill, with venting

     21.  Acroprint time clock


                                      116
<PAGE>

                 Assignment and Assumption of Real Estate Lease

FOR  VALUABLE  CONSIDERATION,  the receipt and  sufficiency  of which are hereby
acknowledged,  Technology  Service Group,  Inc., a Delaware  corporation  hereby
sells, assigns and transfers to Mr. James Lacy ("Assignee"),  with an address of
P.O. Box 2828, Cookeville,  Tennessee 38502 all its right, title and interest in
and to that certain lease agreement dated November 30, 1990 between  G.P.E.D.C.,
Inc. as lessor and Technology  Service Group, Inc. as lessee, AS IS AND WITH ALL
FAULTS, and Assignee hereby assumes and agrees to perform or pay all obligations
of the lessee under the Lease in accordance with and subject to its terms.

IN WITNESS  WHEREOF,  this instrument has been executed by the parties as of the
day of November 1996.

Technology Service Group, Inc.                   James Lacy

By:  /s/  Winton Schriner                        By:  /s/James Lacy
     ------------------------------                   --------------------------
     M. Winton Schriner
     Executive Vice President

                                    Guarantee

Gilliam Candy Co., c/o Fine Products  Company,  Inc., P.O. Box 1060-2401 Powell,
Paducah,  KY 42002 hereby  guarantees  performance of all of the  obligations of
James Lacy pursuant to this Assignment and Assumption of Real Estate Lease.

By:  /s/  James Lacy,  Chairman
     ------------------------------
     Name:
     Title:

                                   ----------

THE UNDERSIGNED G.P.E.D.C., INC. HEREBY CONSENTS TO THE FOREGOING ASSIGNMENT AND
FROM AND AFTER THE DATE HEREOF  AGREES TO LOOK SOLELY TO MR.  JAMES LACY FOR THE
PERFORMANCE OF ALL OF LESSEES' OBLIGATIONS UNDER THE FOREGOING SAID LEASE.

G.P.E.D.C., Inc.

By:  /s/  Kristin Reese
     ------------------------------
     Name:  Kristin Reese
     Title:  President & CEO


                                      117
<PAGE>

COMMONWEALTH OF KENTUCKY     )
COUNTY OF McCRACKEN          ) ss:

The foregoing  instrument  was  acknowledged  before me by Winton  Schriner,  on
behalf of Technology Service Group, Inc., this 18th day of September 1996.

My commission expires:  9-21-1999 .

/s/ Ruby English
- -------------------------
Notary Public
Commonwealth of Kentucky at Large

COMMONWEALTH OF KENTUCKY     )
COUNTY OF McCRACKEN          ) ss:

The foregoing  instrument was acknowledged before me by James L. Lacy, on behalf
of Mr. James Lacy, ("Assignee"), this 18th day of September 1996.

My commission expires:  9-21-1999

/s/ Ruby English
Notary Public

Commonwealth of Kentucky at Large

COMMONWEALTH OF KENTUCKY)
COUNTY OF McCRACKEN              ) ss:

The foregoing  instrument was acknowledged before me by James L/ Lacy, on behalf
of Gilliam Candy Co., this 18th day of September 1996.

My commission expires:  9-21-1999

/s/ Ruby English
Notary Public

Commonwealth of Kentucky at Large

COMMONWEALTH OF KENTUCKY)
COUNTY OF McCRACKEN              ) ss:

The foregoing instrument was acknowledged before me by Kristin Reese,  President
& CEO, on behalf of G.P.E.D.C., Inc. this 6th day of November 1996.

My commission expires:  4/15/99

_________________________________
Notary Public
Commonwealth of Kentucky at Large


                                      118
<PAGE>

                          AMENDMENT TO LEASE ASSIGNMENT

================================================================================

     This Amendment to Lease Assignment ("Amendment") is entered into between
Mr. James Lacy ("Lacy") and Technology Service Group ("TSG") as of November 5,
1996.

     Whereas, Lacy and TSG had previously entered into a Lease Assignment dated
September 18, 1996 (the "Lease Assignment"); and

     Whereas the Lease Assignment was subject to the approval of G.P.E.D.C.,
Inc. ("GEPDC") and the Kentucky Development Finance Authority ("KDFA"), and

     Whereas, GPEDC requires certain changes to the Lease Assignment for its
consent to the assignment; and

     Whereas, the Lease Assignment was to have been finalized on November 1,
1996, but was not completed by that date; and

     Whereas, Lacy and TSG desire to complete the assignment of the lease and
agree to the changes set forth below in order to complete the Lease Assignment.

     1. TSG represents and warrants for itself and International Teleservice
Corporation (ITC), that TSG and ITC are in full compliance with section 15 of
the lease between GPEDC and ITC dated November 30, 1990 (the "Lease").

     2. TSG and ITC further represent and warrant that by December 31, 1996 they
will remove all of their assets in such a manner as to comply with section 15 of
the Lease. TSG will enter into the Environmental Indemnity Agreement with James
Lacy which is attached hereto as Exhibit A and is incorporated herein by
reference. The "As Is" character of the lease assignment shall not apply to any
recovery pursuant to section 15 of the Lease or the Environmental Indemnity
Agreement.

     3. The representations and warranties of TSG pursuant to items 1 and 2
above shall survive the closing of the Lease Assignment and a period of 2 years
thereafter.

     4. Since the time for the closing of the Lease Assignment was extended from
November 1, 1996 to November 6, 1996, Lacy will be responsible for rent for the
entire month of November, without any proration.

     5. TSG will maintain insurance coverage on the leased premises until the
parties close the Lease Assignment.

     6. Gilliam Candy Co., Inc., hereby signs this Amendment to indicate its
consent to the amendment of the Lease Assignment, since Gilliam guaranteed the
performance of all the obligations of Lacy pursuant to the Lease Assignment.

     7. This Amendment shall be binding upon and inure to the benefit of the
parties and their successors and assigns.


                                      119
<PAGE>

     8. The parties by their signatures below hereby ratify and affirm the Lease
Assignment dated September 18, 1996, in all respects, except as modified by this
Amendment.

TECHNOLOGY SERVICE GROUP, INC.

By:  /s/ Winton Schriner                    /s/ James Lacy
     ----------------------------           ---------------------------
      M. WINTON SCHRINER                    JAMES LACY
      Executive Vice President

                                            GILLIAM CANDY CO., INC.

                                            By:  /s/ James Lacy
                                                 ----------------------
                                                 JAMES LACY, Chairman


                                      120
<PAGE>

                    EXHIBIT A TO AMENDMEMT TO LEASE AGREEMENT

                        Environmental Indemnity Agreement

THIS ENVIRONMENTAL INDEMNITY AGREEMENT (this "Agreement") is made as of this 5th
day of November, 1996 by and between Technology Service Group, Inc. (hereinafter
referred to as "TSG") and James Lacy (hereinafter referred to as "Lacy").

                                   Background

On the date of this  Agreement,  TSG is assigning to Lacy, and Lacy is assuming,
all of TSG's rights and  obligations  under that certain lease  agreement  dated
November 30, 1990 (the "Lease") relating to a manufacturing  facility located at
2400 South Beltline Road,  Paducah,  Kentucky (the "Facility").  The parties are
entering into this  Agreement to establish the  liabilities  of the parties with
respect to environmental matters arising at the Facility.

THEREFORE, for and in consideration of the mutual covenants contained herein and
other good and valuable  consideration  the receipt and sufficiency of which are
hereby acknowledged, it is hereby agreed as follows:

1.   TSG Environmental Representations

     (a)  To its  knowledge,  TSG  has  complied  with  all  environmental  laws
          relating  to its  operation  of the  Facility  and  no  action,  suit,
          proceeding,  complaint, or notice has been received by TSG relating to
          the Facility  alleging any failure to so comply.  Without limiting the
          generality  of the  preceding  sentence,  to  its  knowledge  TSG  has
          obtained and been in compliance  with all of the terms and  conditions
          of all environmental permits,  licenses, and other authorizations that
          are required  under,  and has complied with all other  conditions that
          are  contained  in, all  environmental  laws except to the extent that
          failure to so comply would not have a material adverse effect on TSG.

     (b)  To its  knowledge,  TSG has not operated the Facility in a manner that
          could  form  the  basis  for  any  present  or  future  action,  suit,
          proceeding or complaint giving rise to any liability for damage to the
          site on which the Facility is located under any environmental law.

2.   TSG's Obligations.  TSG shall assume  responsibility and liability for, and
     shall   indemnify  Lacy  from  and  against,   (a)  any  violation  of  any
     environmental   laws  whether   federal,   state  or  local,  and  (b)  any
     environmental  liabilities  relating to the Facility any of which arose out
     of the conduct of TSG at the Facility and that  occurred  prior to the date
     hereof or out of the  conduct  of TSG  while  occupying  a  portion  of the
     Facility hereafter;  provided,  however, that TSG shall not be obligated to
     perform  or pay the cost of any  remediation  at the  Facility  under  this
     indemnity unless such  remediation is required by a governmental  authority
     pursuant to an applicable environmental law. The foregoing notwithstanding,
     TSG  shall  at its  cost  and  expense,  dispose  of in an  environmentally
     acceptable manner, all paint thinners and any other chemicals,  solvents or
     cleaning  agents  that were used by TSG during the period  that it occupied
     the Facility.

                                                                Exhibit A Page 1


                                      121
<PAGE>

3.   Lacy's Obligations. Lacy shall assume responsibility and liability for, and
     shall   indemnify   TSG  from  and  against,   (a)  any  violation  of  any
     environmental   laws,  whether  federal,   state  or  local,  and  (b)  any
     environmental liabilities relating to the Facility, any of which arises out
     of the  operation,  possession  or occupation of the Facility by Lacy on or
     after the date hereof, except for any violation that is attributable to TSG
     under Section 2, above.

4.   Cooperation.  Each party as an indemnified  party  hereunder  shall provide
     prompt  notification  to the  other  (indemnifying)  party of any claim for
     indemnification  under this  Agreement  and shall  provide  all  reasonable
     cooperation  to the  indemnifying  party in presenting or defending a claim
     (including  the  filing  or  defending  of a  suit  or  other  judicial  or
     administrative proceeding for contribution, indemnification, cost recovery,
     reimbursement,  or other  cause of  action)  against  or by any  entity  or
     person,  such  cooperation  to  include  the  provision  of  personnel  and
     documents.  Any out-of-pocket expenses incurred by the indemnified party in
     complying  with this  Section  4 shall be  reimbursed  by the  indemnifying
     party.

5.   Miscellaneous.

     (a)  This Agreement contains the entire understanding of the parties on the
          subject matter hereof;  shall not be amended, and no term hereof shall
          be waived,  except by written  agreement of the parties signed by each
          of them; shall be binding upon and inure to the benefit of the parties
          and their successors and permitted assigns;  may be executed in one or
          more  counterparts  each of which shall be deemed an original  hereof,
          but all of which shall constitute but one and the same agreement;  and
          shall not be assignable  by a party without the prior written  consent
          of the other party.

     (b)  The words "herein," "hereof,"  "hereunder,"  "hereby,"  "herewith" and
          words of similar import when used in this Agreement shall be construed
          to refer to this Agreement as a whole. The word "including" shall mean
          including, but not limited to any enumerated items.

     (c)  Each party and its counsel has reviewed this  Agreement.  Accordingly,
          the normal rule of construction that any ambiguities and uncertainties
          are to be resolved  against the party  preparing an agreement will not
          be  employed  in the  interpretation  of this  Agreement;  rather  the
          Agreement  shall be construed  as if all parties had jointly  prepared
          it.

     (d)  No  representation,  affirmation  of fact,  course of prior  dealings,
          promise or condition in connection  herewith or usage of the trade not
          expressly incorporated herein shall be binding on the parties.

     (e)  The failure to insist upon strict  compliance with any term,  covenant
          or  condition  contained  herein  shall not be deemed a waiver of such
          term, nor shall any waiver or  relinquishment  of any right at any one
          or more  times be deemed a waiver or  relinquishment  of such right at
          any other time or times.

                                                                Exhibit A Page 2


                                      122
<PAGE>

6.   The captions of the paragraphs  herein are for  convenience  only and shall
     not be used to construe or interpret this Agreement.

7.   The recitals set forth in "Background,"  above, are incorporated herein and
     made a part hereof as the  agreements  of the parties as fully and with the
     same force and effect as if reiterated herein in full.

IN WITNESS  WHEREOF,  the parties  have caused this  Agreement to be executed by
their  duly  authorized  representatives  as of the day  and  year  first  above
written.

Technology Service Group, Inc.

By:  /s/ Winton Schriner                          /s/ James Lacy
     ------------------------------------         ----------------------------
     Winton Schriner
     Executive Vice President Operations

                                                                Exhibit A Page 3


                                      123


Exhibit 10.35  Lease  Extension   Agreement  Between  Steroben   Associates  and
               Technology Service Group, Inc. Dated August 1, 1996.


                                      124
<PAGE>

                            LEASE EXTENSION AGREEMENT

This agreement made and entered into this 30th day of August, 1996, by and
between STEROBEN ASSOCIATES, hereinafter called the "Lessor" and Technology
Service Group, Inc., hereinafter referred to as "Lessee".

Whereas by Lease dated August 1, 1986, Lessor or predecessors in title leased
unto Lessee or predecessor in title, certain premises situate in the Town of
Orange in the County of Orange, Virginia, and fronting along the northern margin
of 315 Byrd Street in said town.

Whereas, Lessor and Lessee mutually desire to extend said lease as set forth
below:

1. Now Therefore, in consideration of the premises and other good and valuable
consideration, parties mutually agree to extend the said lease referenced above,
for an additional term of one (1) year from August 1, 1996 to July 31, 1997,
upon the same terms, conditions and covenants as therein contained, yielding and
paying therefore during the continuance of this lease extension, a monthly
rental of Six Thousand Six Hundred Seventy Five Dollars ($6,675.00), payable
monthly in advance, with the right herein given to Lessee to renew the lease for
five (5) additional terms of one (1) year each, by giving Lessor ninety (90)
days written notice prior to the end of the then current term. If the lease is
not renewed for any additional term of one (1) year the lease will run on a
month to month basis and can be terminated by either party by giving ninety (90)
days prior written notice to the other party.

2. All other terms and conditions of the original lease dated August 1, 1986,
will remain in full force and effect throughout the extension periods.

The rights, privileges and terms herein shall extend to and be binding upon the
Lessor and Lessee and their representatives, heirs, successors and assigns.

In witness whereof, Lessor and Lessee have hereunto set their hands and seals
the day and year first written above.

Signed sealed and delivered in the presence of:

                                            STEROBEN ASSOCIATES

_____________________________               BY:  /s/ HB Sedwick           (SEAL)
                                                ---------------------------
                                            GENERAL PARTNER

                                            TECHNOLOGY SERVICE GROUP, INC.

/s/  Juanita Estes                          BY:  /s/ Ned Rebich           (SEAL)
- -----------------------------                   ---------------------------


                                      125


Exhibit 10.36  Contract No. D08E20H44 Between Southwestern Bell Telephone
               Company and Technology Service Group, Inc. Dated June 9, 1997.


                                      126
<PAGE>

                  Southwestern Bell Telephone Company ("Buyer")
                             A Missouri Corporation
                                 One Bell Center
                            St. Louis, Missouri 63101

                                       And

                    Technology Service Group, Inc. ("Seller")
                             A Delaware Corporation
                        20 Mansell Court East - Suite 200
                             Roswell, Georgia 30076

                             CONTRACT NO. D08E20H44

                                  June 9, 1997
                                DATE OF EXECUTION

                      RESTRICTED - PROPRIETARY INFORMATION
            The information contained herein is for use by authorized
           employees of the parties hereto only and is not for general
           distribution within or outside their respective Companies.


                                      127
<PAGE>

                                TABLE OF CONTENTS

PREAMBLE                                                                       1
COMMITMENTS OF THE PARTIES                                                     2
AFFILIATED COMPANIES                                                           7
ASSIGNMENT                                                                     8
BREACH BY BUYER                                                                8
BREACH BY SELLER                                                               8
CHANGES TO MATERIAL AND CLASSIFICATION THEREOF                                 9
CHOICE OF LAW                                                                 10
COMPLIANCE WITH LAWS                                                          10
CONFLICT OF INTEREST                                                          11
CONTINUING AVIALABILITY OF REPLACEMENT AND REPAIR PARTS                       11
CUSTOM SOFTWARE DEVELOPMENT                                                   12
EMERGENCY SUPPORT SERVICE                                                     12
ENGINEERING COMPLAINTS                                                        14
ERROR CORRECTIONS                                                             15
EXECUTION/ENTIRE AGREEMENT                                                    19
F.O.B                                                                         19
FORCE MAJEURE                                                                 19
FREIGHT CLASSIFICATION                                                        20
HAZARDOUS MATERIALS/REGULATED SUBSTANCES                                      20
HEADINGS                                                                      21
INFANT MORTALITY                                                              21
INFRINGEMENT                                                                  21
INSIGNIA                                                                      23
INSURANCE                                                                     23


                                      128
<PAGE>

LIABILITY AND INDEMNIFICATION                                                 24
LICENSES                                                                      25
MATERIAL/SOFTWARE DOCUMENTATION                                               25
MODIFICATION TO CONFORM TO LAWS                                               26
MONTHLY SHIPMENT REPORTS                                                      26
NON-EXCLUSIVE DEALING                                                         26
NON-WAIVER                                                                    27
NOTICES                                                                       27
PLANT AND WORK RULES                                                          27
PUBLICITY                                                                     28
QUALITY ASSURANCE                                                             28
RECORDS AND AUDIT                                                             29
RELEASES VOID                                                                 30
RELIABILITY                                                                   30
REPAIR SERVICES FOR MATERIAL/SELECTION OF OUTSIDE REPAIR VENDOR               31
RIGHT OF ACCESS                                                               35
SELLER'S INFORMATION                                                          35
SELLER'S LIMITATION ON PAYMENTS TO BUYER                                      35
SEVERABILITY                                                                  35
SHIPMENTS TO BUYER                                                            35
SHIPPING AND BILLING                                                          36
SHIPPING PRIORITY                                                             37
SOFTWARE MAINTENANCE                                                          37
SOFTWARE UPDATES                                                              38
SOURCE CODE REQUIREMENTS                                                      38
SUPPORT OF PREVIOUS VERSIONS OF SOFTWARE                                      39
SURVIVAL OF OBLIGATIONS                                                       39


                                      129
<PAGE>

TAXES                                                                         39
TECHNICAL SUPPORT FOR COINNET AND MATERIAL                                    40
TERMINATION                                                                   41
TESTING                                                                       42
TITLE AND RISK OF LOSS                                                        42
TRAINING                                                                      42
USE OF INFORMATION                                                            43
WARRANTY                                                                      43


                                      130
<PAGE>

This  contract  ("the  Contract")  by and between  Southwestern  Bell  Telephone
Company ("SWBT" or Buyer"), a Missouri Corporation,  with its principal place of
business located at One Bell Center, St. Louis,  Missouri,  63101 and Technology
Service  Group,  Inc.  ("TSG" or  "Seller"),  a Delaware  corporation,  with its
principal  place of  business  located  at 20  Mansell  Court  East,  Suite 200,
Roswell, Georgia 30076, is entered into this 9th day of June, 1997.

PREAMBLE

TSG has  previously  delivered  computer  products  ("CoinNet")  and  associated
telephone  equipment  ("Material") to SWBT.  CoinNet presently includes computer
hardware and  peripherals,  software  including  Station  Message  Detail Record
("SMDR")  software  added to the CoinNet  software  before the  execution of the
Contract (the "pre-existing SMDR software"),  and chassis firmware. The Material
includes TSG electronic  chassis,  including  GemStar 4032-GS,  upgraded GemStar
4032-GS,  GemStar  4032-GSX,  and all Gemini  chassis  (hereinafter  referred to
collectively  as the  "chassis"),  CMI-30C  electronic  locks  (hereinafter  the
"locks"),  CMI 2752-001  electronic keys (hereinafter the "keys"),  CMI 2680-001
electronic key controllers  (hereinafter the "controllers") and associated power
sources  (hereinafter the "adaptors").  TSG agrees to provide additional CoinNet
hardware and peripherals,  software, services and Material to SWBT, as specified
herein.  TSG  agrees  that its  provision  of  CoinNet,  services  and  Material
hereunder  will be  governed  by the terms,  conditions,  covenants,  standards,
benchmark  measurements,  specifications  and  other  requirements  as set forth
herein, including Attachments A through G, which are attached hereto and by this
reference made a part hereof.

COMMITMENTS OF THE PARTIES

1.   TSG warrants that CoinNet and all Material deployed by SWBT as of 5:00 p.m.
     CDT  July 2,  1997,  which  includes  the  CoinNet  computer  hardware  and
     peripherals,  software,  chassis firmware and Material (including,  but not
     limited to, four  hundred  sixty-seven  (467) new CMI keys and  controllers
     delivered to SWBT in April and May 1997) previously provided to SWBT by TSG
     and for which SWBT has paid in full,  will operate as an integrated  system
     (the "Integrated System") to provide the features and functionalities,  and
     perform  per  the  technical  standards,  benchmark  measurements,  product
     specifications,  requirements,  processes, procedures and guidelines agreed
     upon by the parties herein,  including  Attachments A through G, and in the
     Bellcore  and  other  technical  documents   referenced  in  the  Contract,
     including any said  technical  documents  referenced  in said  Attachments,
     provided that CoinNet is operated by Buyer in  accordance  with the COINNET
     OPERATING   GUIDELINES  contained  in  Attachment  A.  All  such  technical
     standards, benchmark measurements, specifications, requirements, processes,
     procedures and guidelines are  hereinafter  referred to collectively as the
     "REQUIREMENTS" and each individually as a "REQUIREMENT".

     In the event that any REQUIREMENT contained in Attachment A is inconsistent
     or in conflict with any REQUIREMENT contained elsewhere in the Contract, or
     in  any  other  Attachment  or  referenced  document,  the  REQUIREMENT  in
     Attachment A shall control.  Except as to Attachment A, if any  REQUIREMENT
     in a document  incorporated  into the 


                                      131
<PAGE>

     Contract by reference only (i.e., not physically  attached) is inconsistent
     or in conflict with any  REQUIREMENT  contained  elsewhere in the Contract,
     including in any Attachment or other document incorporated by reference and
     physically attached to the Contract,  then the REQUIREMENT contained in the
     Contract or Attachment so attached, shall control.

     In complying with its  obligations  under the Contract,  TSG may employ the
     computer  hardware and peripherals  currently used, or already purchased by
     SWBT for use, with the existing CoinNet system.

     TSG warrants  that, as of 5:00 P.M. CDT on July 2, 1997, the following will
     occur:

(a)  TSG will provide all Material/Software documentation in compliance with the
     MATERIAL/SOFTWARE  DOCUMENTATION clause of the Contract and with Attachment
     A,  Section  III.  "Documentation,"  as used in the  Contract  to  refer to
     software  or  firmware  documentation,  includes  without  limitation,  all
     documentation as described in Attachment A, Section III;

(b)  TSG must comply with all provisions of the SOURCE CODE REQUIREMENTS  clause
     of the Contract.

2.   After 5:00 P.M. CDT on July 2, 1997, as  recertified  chassis (as described
     in  paragraph  3,  immediately  below)  and new  GemStar  4032-GSX  chassis
     purchased  hereunder are deployed,  the Integrated  System will continue to
     perform per the REQUIREMENTS.  It is understood by TSG that this additional
     deployment  could  result  in a  total  deployment  of  up  to  75,000  TSG
     electronic chassis to be supported as part of the Integrated System.

3.   TSG will test,  repair if necessary,  and  recertify all chassis  purchased
     prior  to  execution  of the  Contract  and  never  deployed  ("warehoused"
     chassis) and used chassis, up to a total of 13,000 chassis.  "Recertify" as
     used in the Contract,  means that TSG will test and repair as necessary the
     chassis  submitted  by SWBT for  recertification,  and  certify  that  such
     chassis will perform per the REQUIREMENTS. "Recertification" as used in the
     Contract, means the process of recertifying, carried to completion.

     TSG will perform the recertification of warehoused and used chassis at SWBT
     premises  designated  by SWBT or at  TSG's  premises  located  at 315  Byrd
     Street, Orange,  Virginia,  22960. TSG may request that warehoused and used
     chassis which require testing before recertification be shipped to said TSG
     premises. In the event of such a request, said chassis are to be packed (in
     a  manner  equivalent  to the  packing  employed  when  said  chassis  were
     originally shipped to SWBT) and shipped by SWBT.

     SWBT will make its best efforts to ship said warehoused chassis to said TSG
     premises on or before June 16, 1997, at SWBT's expense.  SWBT will make its
     best  efforts to ship said used  chassis to said TSG  premises on or before
     July 2,  1997,  at SWBT's  expense.  SWBT will bear the risk of  in-transit
     damage or loss for shipments to TSG of chassis to be recertified.


                                      132
<PAGE>

     TSG will bear the expense of repairs  required to warehoused  chassis.  TSG
     warrants  that all  recertified  warehoused  chassis  will  perform per the
     REQUIREMENTS  for one (1) year  beginning  on the date each such chassis is
     shipped or  otherwise  returned  to the  possession  of SWBT by TSG.  After
     recertification of warehoused  chassis shipped to TSG's premises,  TSG will
     pack and return ship the chassis to the  location(s)  designated by SWBT in
     writing,  at TSG's expense.  TSG will bear the risk of in-transit damage or
     loss of said return shipments to SWBT.

     The repair of used  chassis  still under the original  warranty  will be at
     TSG's expense. If the original warranty has expired,  the repair will be at
     SWBT's  expense,  the cost of such repair to be fifty dollars  ($50.00) per
     chassis.  In the  event  used  chassis  returned  to TSG  for  testing  and
     recertification  do not require repair, TSG will recertify and warrant said
     chassis for a period of one hundred  eighty (180) days or the  remainder of
     the  original  warranty,  whichever  is longer.  In the event used  chassis
     returned to TSG for testing and  recertification  require repair,  TSG will
     perform  said  repair and then  recertify  and warrant  said  chassis for a
     period  of ninety  (90) days or the  remainder  of the  original  warranty,
     whichever is longer. After recertification of used chassis shipped to TSG's
     premises,  TSG will pack and return  ship the  chassis  to the  location(s)
     designated by SWBT in writing.  Such shipments  will be at SWBT's  expense,
     but  TSG  will  bear  the  risk  of  in-transit  damage  or loss as to such
     shipments.

     Whether the recertification is performed on SWBT's or TSG's premises,  upon
     recertification,  TSG  will  place  a  sticker,  stamp  or  other  suitable
     indication  of  recertification  on each  chassis  and the  outside of each
     packing  box.  Each such  indication  of  recertification  must include the
     warranty expiration date.

     In  addition,  in the case of  GemStar  4032-GS  units  shipped  to TSG for
     recertification,  upon  request  by SWBT,  TSG will  upgrade  said  GemStar
     4032-GS chassis to GemStar 4032-GSX  functionality,  at SWBT's expense. The
     additional  cost  of each  such  upgrade  to  repaired  used  ("used-repair
     required") chassis will be thirty dollars ($30.00).  The additional cost of
     each such upgrade to used chassis which do not require repair ("used-repair
     not  required")  will be forty dollars  ($40.00) per chassis.  The warranty
     periods  for  recertified,   upgraded  chassis,   including   "warehoused,"
     "used-repair not required" and "used-repair  required" chassis, will be the
     same as the warranty  periods for such  recertified  chassis  which are not
     upgraded, i.e., one (1) year, one hundred eighty (180) days and ninety (90)
     days, respectively.

     No later than the date of each shipment of recertified  warehoused and used
     chassis to SWBT,  TSG will provide  notice of each such shipment in writing
     in accordance with the NOTICES clause of the Contract. In addition,  and on
     the same  date,  TSG will send a  facsimile  copy of said  notice to SWBT's
     Director-Technology  Integration, fax number 210-222-7702. Each such notice
     must include,  at a minimum,  the ship date, the serial number and warranty
     expiration date of each chassis included in each such shipment.  As to each
     such shipment,  TSG will also comply with paragraphs (b) through (j) of the
     SHIPPING AND BILLING  clause of the  Contract.  Each  recertified  chassis,
     including  electronic lock and cash box out switch,  if shipped to TSG as a
     unit, will be returned to SWBT as a unit, one unit to a box.  


                                      133
<PAGE>

     However, TSG will not be responsible for recertifying  electronic locks and
     cash box out switches.

     SWBT or its representative will have the right to audit the recertification
     process,  whether  performed on SWBT  premises or TSG  premises.  If on TSG
     premises,  SWBT or its representative will be given access to said premises
     within  twenty-four  (24) hours of SWBT's or its  representative's  oral or
     written request.

     All  warehoused and used TSG chassis  returned by SWBT for  recertification
     which cannot be repaired will be returned to the location(s)  designated by
     SWBT,  within thirty (30) calendar days.  Unrepairable  warehoused  chassis
     will be  shipped  to SWBT at TSG's  risk  and  expense.  Unrepairable  used
     chassis will be shipped to SWBT at SWBT's risk and expense.

     TSG will not be required to repair,  certify or warrant any  warehoused  or
     used chassis physically damaged through shipment or storage by SWBT.

     TSG will return ship  recertified  warehoused  and used  chassis to SWBT in
     accordance  with the schedule in Attachment E, SCHEDULE FOR TSG SHIPMENT OF
     RECERTIFIED  CHASSIS TO SWBT. TSG will return ship said warehoused and used
     chassis  by  normal  commercial  transportation  calculated  to  result  in
     delivery  to SWBT of no more  than ten (10)  calendar  days  after  date of
     shipment.

     In the event the Contract is terminated  pursuant to the TERMINATION clause
     or  cancelled  pursuant  to either  the BREACH BY BUYER or BREACH BY SELLER
     clause,  TSG  will,  within  thirty  (30)  days  ship  to  the  location(s)
     designated by SWBT all Material owned by SWBT which is in TSG's  possession
     in its  then  present  condition,  whether  or not  it has  been  repaired,
     upgraded or recertified. Material under warranty will be shipped to SWBT at
     TSG's risk and expense. Material out of warranty will be shipped to SWBT at
     TSG's  risk but at SWBT's  expense.  TSG  agrees  that  TSG's  unauthorized
     holding of any such  chassis  past  thirty  (30)  calendar  days will cause
     damages to SWBT that will be difficult to determine.  Therefore, TSG agrees
     to pay SWBT  liquidated  damages  calculated  by  multiplying  the  average
     monthly revenues of a deployed SWBT payphone divided by thirty (30), by the
     number of chassis withheld,  times the number of days past thirty (30) that
     expire before the chassis are delivered to SWBT's  possession.  The parties
     agree that such sum  constitutes  a  reasonable  estimate of SWBT's  actual
     financial losses.

4.   TSG will  select and train an  out-of-warranty  third party  repair  vendor
     acceptable  to SWBT,  by  December  31,  1997,  as set forth in the  REPAIR
     SERVICES FOR MATERIAL clause of the Contract.

5.   SWBT will obtain,  on or before the date of execution of the  Contract,  by
     contract  or  employment,  a  person  with a  minimum  of three  (3)  years
     experience with UNIX-based  computer systems, to actively assist TSG during
     the time period June 6, 1997 through July 2, 1997,  to effect and implement
     the  REQUIREMENTS  applicable  to  CoinNet.  Such  person  (or  his  or her
     equivalent)  will also be made  available by SWBT to administer  the system


                                      134
<PAGE>

     throughout  the life of the  Contract  or until such time as SWBT ceases to
     use CoinNet,  whichever comes first.  SWBT's  agreement to make such person
     available in no way relieves or limits TSG's obligations under the Contract
     or the  REQUIREMENTS.  If, at some later point,  SWBT  replaces said person
     with another,  the replacement person will also have a minimum of three (3)
     years experience with UNIX-based  systems.  SWBT will make every reasonable
     effort to  provide  a minimum  of thirty  (30)  days  overlap  between  the
     original person and any replacement person.

6.   TSG will sell and SWBT will  purchase  an  additional  11,000  new  GemStar
     4032-GSX  kits (which will include the chassis,  electronic  locks and cash
     box out switches) in accordance with the following schedule:

                November 3, 1997 . . . . . . . . . . . . . . 1,000 kits
                December 1, 1997 . . . . . . . . . . . . . . 2,000   "
                January 2, 1998 . . . . . . . . . . . . . . .2,500   "
                February 2, 1998 . . . . . . . . . . . . . . 2,500   "
                March 2, 1998 . . . . . . . . . . . . . . . .3,000   "

     Said  11,000  new  chassis  will be  shipped  to  SWBT  at the  location(s)
     designated  by SWBT in writing.  Said chassis will be shipped and delivered
     in accordance with the SHIPPING AND BILLING clause of the Contract.

     The price of each GemStar  4032-GSX  chassis  will be $266.50,  which price
     includes the chassis,  CMI-30C electronic lock and cash box out switch, all
     of which together constitute one kit.

7.   In addition to the purchase price of the 11,000 new GemStar 4032-GSX units,
     SWBT will make the following payments ("milestone payments") to TSG:

     (a)  A payment of  $250,000.00  will be placed in the overnight mail to TSG
          five (5) days after execution of the Contract;

     (b)  If TSG is in compliance with all of its obligations under the Contract
          which it is required to perform as of July 2, 1997, SWBT will place an
          additional payment of $250,000.00 in the overnight mail to TSG on that
          date;

     (c)  If TSG has  complied  with all of its  obligations  under the Contract
          which it is required to perform by September 1, 1997,  SWBT will place
          an additional  payment of  $100,000.00 in the overnight mail to TSG on
          that date;

     (d)  If TSG has  complied  with all of its  obligations  under the Contract
          which it is required to perform by December  31, 1997,  including  the
          obligation  to select and train an outside  repair  vendor,  SWBT will
          place an additional  payment of  $150,000.00  in the overnight mail to
          TSG on that date; and


                                      135
<PAGE>

     (e)  If TSG has  complied  with all of its  obligations  under the Contract
          which it is required to perform by March 31, 1998,  SWBT will place an
          additional payment of $250,000.00 in the overnight mail to TSG on that
          date.

8.   In addition to the pre-existing SMDR software added to CoinNet prior to the
     execution   of  the   Contract,   TSG  will   design  and   implement   new
     open-architecture  SMDR  software  ("new SMDR  software")  by September 30,
     1997.  TSG  warrants  that the  design and  implementation  of the new SMDR
     software  will be completed and will  function per the  REQUIREMENTS  as of
     that  date.  SWBT must  procure  Operating  System  and DBMS  licenses  and
     hardware required for the new SMDR software excluding hardware required for
     CoinNet.

     (a)  The new SMDR software must store SMDR data in a  non-proprietary  data
          base so that SWBT may create  user  friendly  ad hoc  reports  without
          conversion or  replication of the existing data outside of the CoinNet
          system.

     (b)  Any further reference herein to the "CoinNet  software," will mean all
          CoinNet software, including the pre-existing and new SMDR software.

9.   The parties  will begin  planning  the  requirements  of a  "communications
     application  program  interface" (the "API") by July 2, 1997. The API is to
     be used with "open  systems" that will allow the API to directly  interface
     with all TSG chassis in the field,  with or without the CMI electronic lock
     interface. This module will include the use of protocols and access methods
     used by CoinNet  and the  chassis  to  establish  communication,  including
     controls used to negotiate and issue and/or receive commands to and/or from
     CoinNet and the chassis. TSG will provide, without charge, up to fifty (50)
     man days of support for the design,  development and  implementation of the
     API by qualified TSG personnel or TSG designates. One man day is defined as
     eight (8) hours.  TSG will supply a minimum of ten (10) man days during the
     period of July 2, 1997  through  September  30,  1997.  TSG will supply the
     remaining forty (40) man days and any additional  support requested by SWBT
     as described in the next paragraph below, between October 1, 1997 and March
     2,  1998.  The  parties  may  mutually  agree to amend  the  timing of this
     schedule if necessary due to the development and  implementation of the new
     SMDR software. TSG agrees to provide such support at SWBT's location,  upon
     request by SWBT.  SWBT agrees to reimburse  TSG for all  reasonable  travel
     costs which are mutually agreed upon by the parties.  SWBT agrees to notify
     TSG at  least  one week in  advance  of any such  travel  request  whenever
     possible, but no less than seventy two (72) hours in advance.

     TSG will provide additional such support for the API, upon request by SWBT.
     However,  any support  requested over and above the aforestated  fifty (50)
     man  days  will be  provided  by TSG at the  rate of  seventy-five  dollars
     ($75.00) per hour.

     TSG will provide written  substantiation  documenting all support  provided
     pursuant  to this  clause.  SWBT  agrees to  provide  TSG a  non-exclusive,
     royalty free license for the API.


                                      136
<PAGE>

10.  SWBT will make every reasonable effort to deploy the recertified chassis in
     accordance  with the  schedule set forth in  Attachment  F,  "SCHEDULE  FOR
     DEPLOYMENT OF RECERTIFIED CHASSIS BY SWBT."

11.  TSG delivered ten (10) new CMI electronic keys (CMI Product No.  2725-001),
     ten (10) new electronic key controllers  (CMI Product No. 2680-001) and ten
     (10) new adaptors to SWBT on April 18, 1997, and an additional four hundred
     and fifty-seven (457) of said keys and controllers on May 13, 1997 (without
     adaptors).  The previous version of the CMI electronic keys and controllers
     which were replaced by said four hundred and sixty seven (467) new CMI keys
     and controllers  will be returned to TSG by SWBT on or before July 2, 1997.
     TSG will ensure that SWBT has been  provided  with the number of SWBT-owned
     adaptors needed for the new keys and controllers.

12.  TSG will provide to SWBT all services set forth herein, for the agreed upon
     time periods,  including  without  limitation,  emergency support services,
     repair  services  for  Material,  software  maintenance  and  support,  and
     technical support for CoinNet and Material.

13.  SWBT will be  responsible  for  maintenance  of all  computer  hardware and
     peripherals provided by TSG under the Contract.

AFFILIATED COMPANIES

"Affiliated  Company" (or  Companies) as used herein means any present or future
affiliate, subsidiary or parent corporation of Buyer.

An  Affiliated   Company  that  places  an  Order  with  Seller  hereunder  will
incorporate  into such Order the terms and  conditions  of this  Contract.  Such
Affiliated  Company will be responsible for its own obligations  including,  but
not limited to, all charges  incurred in connection with such Order.  Nothing in
this Contract will be construed as requiring  Buyer to indemnify  Seller for any
acts or omissions of an Affiliated Company.

ASSIGNMENT

Neither party hereto may assign, subcontract or otherwise transfer its rights or
obligations  under this Contract  except with the prior  written  consent of the
other  party;  provided,  however,  Buyer  will have the  right to  assign  this
Contract to any present or future affiliate, subsidiary or parent corporation of
Buyer,  without  securing  the  consent  of  Seller,  and may  grant to any such
assignee the same rights and privileges  Buyer enjoys  hereunder.  Any attempted
assignment not assented to in the manner prescribed herein, except an assignment
confined  solely to money due or to become due,  will be void.  It is  expressly
agreed that any  assignment  of money will be void if: (a) Seller  fails to give
Buyer at least thirty (30) calendar days prior written  notice  thereof,  or (b)
such  assignment  attempts to impose upon Buyer  obligations  to the assignee in
addition to the payment of such money or preclude  Buyer from dealing solely and
directly with Seller in all matters  pertaining to this Contract,  including the
negotiation of amendments or settlement of charges due.


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<PAGE>

BREACH BY BUYER

SWBT  will  not be  deemed  to be in  default  under  any of the  terms  of this
Contract,  and TSG may not seek or attempt to enforce any remedy for any claimed
default,  unless SWBT fails to cure or correct same within  thirty (30) calendar
days  following  receipt of written  notice  thereof from TSG sent by registered
U.S. mail, to the address listed for SWBT in the NOTICES clause herein.

BREACH BY SELLER

In the event that the Integrated System fails to perform per the REQUIREMENTS as
of 5:00 P.M. CDT on July 2, 1997, SWBT shall have the right, unilaterally and at
its sole  discretion,  to  immediately  cancel this  Contract  in its  entirety,
without  advance  notice  or  opportunity  for TSG to cure and  without  further
obligation or penalty of any kind,  including any obligation to make  additional
payments  to or  accept  additional  shipments  from  TSG.  In the event of such
failure SWBT will also have the right,  unilaterally and at its sole discretion,
to continue performance under the Contract,  and at the same time require TSG to
continue  performance,  for an additional  period of time as determined by SWBT,
unilaterally  and at its sole  discretion.  The  parties  agree that SWBT is not
obligated to provide any such extension.  However, in the event SWBT extends the
time for  performance,  such extension will not constitute a waiver of its right
to  cancel  the  contract  at any  time  thereafter,  provided  the  breach  has
continued.

If at any point after 5:00 P.M. CDT on July 2, 1997,  TSG is not in breach,  but
at a later time is in breach or default of any term,  condition  or  covenant of
this Contract,  and said breach or default continues for a period of thirty (30)
calendar  days after the  receipt of written  notice  thereof  from SWBT sent by
registered  U.S.  Mail,  to the  address  listed for TSG in the  NOTICES  clause
herein,  then, in addition to all other rights and remedies  available at law or
in equity,  SWBT will have the right to cancel  this  Contract  immediately  and
without penalty and without further  obligation  under this Contract,  including
any  obligation to make further  payments to or accept  additional  shipments of
Material  from TSG. In the event of such  failure SWBT also will have the right,
unilaterally  and at its sole  discretion,  to  continue  performance  under the
Contract  and at the same  time  require  TSG to  continue  performance,  for an
additional  period of time within the life of the Contract as set forth  herein,
as  determined by SWBT,  unilaterally  and at its sole  discretion.  The parties
agree that SWBT is not obligated to provide any such extension.  However, in the
event SWBT extends the time for performance,  such extension will not constitute
a waiver of its right to cancel the  Contract at any time  thereafter,  provided
the Integrated System's failure to perform per the REQUIREMENTS has continued.

CHANGES TO MATERIAL AND CLASSIFICATION THEREOF

Seller  agrees to notify  Buyer,  in  advance,  of any  change to be made in the
Material that would impact upon either  reliability or the form, fit or function
of the Material.  Seller further agrees,  at the time of such  notification,  to
provide Buyer with:  (a) a change number;  (b) a description of the change;  (c)
the reason for the change;  (d) a  description  of the impact of the change upon
the following: (i) reliability, (ii) Seller's product specifications,  and (iii)
form, fit or function;  (e) the name of a designated  person and phone number to
contact for information  regarding the change;  


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<PAGE>

(f) a date  after  which all newly  manufactured  Material  will have the change
applied  in the  manufacturing  process;  (g) a date by which  all  changes  are
expected  to be  completed  by  Seller  for  all  such  Material;  and  (h)  the
recommended repair location (Buyer's or Seller's facility).

In the event SWBT agrees to any such change, it will be Seller's  responsibility
to furnish  Material  change  notices for all  Material  provided  hereunder  in
accordance  with the latest  issue of  GR-209-CORE,  "Generic  Requirements  for
Product Change  Notices." Such Material  change notices will be forwarded to the
following address:

                  Contract Manager
                  Southwestern Bell Telephone Company
                  1010 Pine, Suite 900
                  St. Louis, Missouri 63101-3099

In order for Buyer to review such changes to the  Material,  a minimum of thirty
(30) calendar days advance notice will be required, except for those cases where
an extremely  unsatisfactory  condition  requires  immediate  action.  The final
classification  of any such change to the Material proposed by Seller will be by
mutual agreement between Seller and Buyer.

For changes  classified  as "A" or "AC",  Seller  agrees to  promptly  modify or
replace,  at no  charge,  all  affected  Material  provided  hereunder  and  the
documentation  relevant thereto. Buyer will have the right to invoice Seller for
any labor expenses  incurred by Buyer  attributable  to the  replacement of such
Material.

For changes classified as "B" or "D", Seller agrees to notify Buyer of the exact
nature  thereof  and  discuss  with Buyer the  details  regarding  the  proposed
implementation  procedure  for  affected  Material  which  is  being  or will be
manufactured.  Buyer will  determine,  at its  option,  if  Material  previously
shipped will be modified or replaced. Should such modification or replacement be
deemed  necessary,  Seller will arrange  therefor at prices and  schedules to be
mutually agreed upon with Buyer prior to implementation.  Relevant documentation
for such affected Material will also be provided by Seller at no charge.

In the event  that  Buyer and Seller  fail to reach  agreement  on any change in
Material   proposed  by  Seller  which  materially  and  adversely  affects  the
reliability of or the form, fit or function of the Material, Buyer will have the
right  without  penalty to terminate  this  Contract  and any or all  additional
purchases of Material affected by any such change. Further, in such event, Buyer
will not be  obligated  to make any  additional  payments  to Seller  under this
Contract which are scheduled to be paid on a date after the date of termination.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise adversely affect Buyer's rights under the WARRANTY clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.


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<PAGE>

Seller's  obligations  under this clause will continue until  September 30, 1998
unless  SWBT  agrees  in  writing  to  a  different  period  of  time.  Seller's
obligations  under this clause will survive any termination by Buyer pursuant to
the TERMINATION  clause or any cancellation of the Contract by Buyer pursuant to
the BREACH BY SELLER clause.

CHOICE OF LAW

This Contract  will be governed by and construed in accordance  with the laws of
the State of Missouri.

COMPLIANCE WITH LAWS

Seller agrees to comply with the provisions of the Fair Labor Standards Act, the
Occupational Safety and Health Act ("OSHA"), the National Electrical Safety Code
("NESC")  and all other  applicable  federal,  state,  county  and  local  laws,
ordinances,  regulations and codes (including the identification and procurement
of required  permits,  certificates,  approvals  and  inspections),  in Seller's
performance under this Contract.  Seller further agrees, during the term hereof,
to comply will all applicable  Executive and Federal regulations as set forth in
Form SW9368,  a copy of which is attached  hereto as  Attachment  G. Seller will
defend,  indemnify and hold Buyer harmless from and against any loss, liability,
damage or expense,  including reasonable attorney fees and court costs sustained
by Buyer because of Seller's noncompliance herewith.

CONFLICT OF INTEREST

Seller represents and warrants that no officer,  director,  employee or agent of
Buyer has been or will be  employed,  retained or paid a fee, or  otherwise  has
received or will receive any personal compensation or consideration,  by or from
Seller or any of Seller's officers, directors, employees or agents in connection
with the obtaining, arranging or negotiating of this Contract or other documents
or agreements entered into or executed in connection herewith.

CONTINUING AVAILABILITY OF REPLACEMENT AND REPAIR PARTS

Seller agrees to offer for sale to Buyer,  for a period of seven (7) years after
the shipment  date of the last GemStar  4032-GSX  chassis  purchased  under this
Contract, functionally equivalent replacement and repair parts for all Material,
at fifteen  percent (15%) above TSG's cost.  Upon oral or written  request,  TSG
will provide to SWBT written substantiation of such costs.

In the event Seller is unable to supply such parts or obtain  another  source of
supply that is acceptable to Buyer, then such inability will be considered to be
noncompliance  with this clause and Seller agrees,  without obligation or charge
to Buyer,  to provide Buyer with the technical  information and any other rights
that are owned  and/or  controlled  by Seller,  which are  required for Buyer to
obtain such parts from other sources. TSG will use reasonable commercial efforts
to assist  Buyer to obtain  technical  information  and other  rights  not owned
and/or controlled by TSG.


                                      140
<PAGE>

The "technical  information" will include, by way of example only and not by way
of limitation:

(a)  Manufacturing  drawings and  specifications of raw materials and components
     comprising such parts;

(b)  Manufacturing drawings and specifications  covering any special tooling and
     the operation thereof;

(c)  A  detailed  list  of  all  commercially  available  parts  and  components
     purchased by Seller on the open market,  disclosing  the part number,  name
     and location of the supplier thereof and the price.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise adversely affect Buyer's rights under the WARRANTY clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.

Seller's  obligations  under this clause will survive any  termination  by Buyer
pursuant to the TERMINATION  clause or any cancellation by Buyer pursuant to the
BREACH BY SELLER clause, for a period of seven (7) years after the shipment date
of the last GemStar 4032-GSX chassis purchased by Buyer hereunder.

CUSTOM SOFTWARE DEVELOPMENT

Custom  Software  means unique or  specialized  computer  programs  developed by
Seller,  as  requested  by Buyer in writing  after the date of execution of this
Contract.  This  provision  does not apply to  software  changes or  development
(including, without limitation, the new SMDR software) which TSG is obligated to
provide  hereunder.   Seller's  rate  for  such  development  shall  not  exceed
seventy-five dollars ($75.00) per hour and such charges billed to Buyer shall be
substantiated upon Buyer's request. The time frame for such development shall be
mutually  agreed  upon in writing by Seller and Buyer on an  individual  request
basis.

Seller's  obligations under this clause will continue through September 30, 1998
and will survive any termination by Buyer pursuant to the TERMINATION  clause or
any  cancellation  of the  Contract  by Buyer  pursuant  to the BREACH BY SELLER
clause.  However,  the  parties  may extend the  provisions  of this clause upon
mutual  agreement in writing.  In such event,  TSG's hourly rate of seventy-five
dollars ($75.00) will be subject to renegotiation.

EMERGENCY SUPPORT SERVICE

Material and Service(s)

In the event any natural or other emergency or disaster occurs whereby  Material
and/or Service(s) provided pursuant to this Contract is/are rendered inoperative
and  such  a   condition   materially   


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<PAGE>

affects   Buyer's  ability  to  provide   telecommunications   services  to  its
subscribers, Seller agrees, at Buyer's request, to assist Buyer as follows:

(a)  Seller will locate backup or  replacement  Material  and/or  Service(s) for
     Buyer's use.

(b)  Seller will provide Buyer with a periodically  updated,  current listing of
     technical support  personnel,  together with after-hours  telephone contact
     procedures, to assist Buyer in resolving out-of-service conditions.

(c)  If Material is available from Seller's stock, Seller will make every effort
     to  ship  replacement  Material  in a  manner  specified  by  Buyer  within
     twenty-four (24) hours of receipt of Buyer's request therefor.

(d)  When Material  required by Buyer is not available  from stock for immediate
     shipment,  Seller  agrees to pursue the  following  alternative  courses of
     action:

     (i)  Assist Buyer in locating functionally equivalent substitute Material.

     (ii) If  requested  by Buyer,  schedule  the repair or new  manufacture  of
          Material  on a priority  basis.  Buyer will  indemnify  Seller for any
          penalties  incurred by Seller as a result of such priority efforts due
          to contractual obligations with third parties.

     (iii)Assist Buyer by providing field technical  personnel to make temporary
          modifications   and   arrangements   to   mitigate   the   effects  of
          out-of-service conditions. If requested by Buyer, Seller will document
          such efforts and any associated charges.

Charges  for  services  performed  by Seller  under this  clause and charges for
replacement  Material  will be at the  current  Contract  price  or,  if no such
Contract price exists, Seller's then current published selling price. Additional
charges,  if any,  for  Seller's  use of  overtime  and  premium  transportation
necessary to alleviate the  out-of-service  condition and authorized by Buyer in
writing, will be included as a separate item on Seller's invoice.

Seller will make available the individual whose title, phone number and location
are listed below to provide  assistance and  information  on a twenty-four  (24)
hour basis for all of the support service described above:

                           Director of Technical Services
                           20 Mansell Court East, Suite 200
                           Roswell, Georgia 30076
                           (770) 587-0208
                           (770) 641-7528 (FAX)


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<PAGE>

Software

(a)  So long as Buyer continues to use CoinNet as developed by Seller hereunder,
     but no  longer  than  September  30,  1998,  in the  event of an  emergency
     out-of-service condition caused by defective software,  including firmware,
     or a disaster or other occurrence  wherein Buyer's copy of such software is
     destroyed or rendered unusable, Seller agrees to ship a replacement copy of
     the current  version of such software as installed at Buyer's  installation
     sites(s),  within two (2) business days of oral or written  notification by
     Buyer.  Buyer will maintain  back-up copies of software in accordance  with
     reasonable disaster recovery procedures.

(b)  Seller  also  agrees  that  there  will be no  charge  to  Buyer  for  such
     replacement  copy of the  software,  other  than the cost of the media upon
     which the software resides, plus transportation costs.

(c)  In the event a situation  arises that  warrants the  initiation of Disaster
     Recovery  Procedures  (the  "Procedures")  at the  installation  site where
     software is installed,  and such Procedures  require the temporary movement
     of the operations of such location to back-up facilities of another company
     or any other  temporary  back-up  facilities,  Seller agrees to continue to
     provide  software  maintenance for the software as provided in the SOFTWARE
     MAINTENANCE  clause of the contract.  All rights and/or obligations of this
     Contract will remain in effect during the execution of such Procedures.

Material, Services and Software

(a)  As to Material and  services  relating to  Material,  Seller's  obligations
     under this clause will  continue  for a period of seven (7) years after the
     date of last shipment of Material under this Contract unless SWBT agrees in
     writing to a different period of time. As to software and services relating
     to software,  Seller's  obligations under this clause will continue through
     September 30, 1998,  unless SWBT agrees in writing to a different period of
     time or until  SWBT stops  using  CoinNet as  developed  by TSG,  whichever
     occurs  first.  Seller's  obligations  under this clause  will  survive any
     termination by Buyer pursuant to the TERMINATION clause or any cancellation
     of the Contract by Buyer pursuant to the BREACH BY SELLER clause.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise adversely affect Buyer's rights under the WARRANTY clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.

ENGINEERING COMPLAINTS

Buyer  reserves the right to notify  Seller in cases where Buyer has  identified
current or  potential  problems  or service  issues  concerning  the  operation,
maintenance,   engineering,   installation  or  design  of  Material   furnished
hereunder. Whenever Buyer exercises such right, Seller agrees, without charge to
Buyer, to:


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<PAGE>

(a)  Accept such notice (hereinafter referred to as an "Engineering  Complaint")
     and handle it in  accordance  with the latest issue of Bell  Communications
     Research,  Inc. ("Bellcore")  technical publication  GR-230-CORE,  entitled
     "Engineering Complaints and Service Failure Analysis Reports;"

(b)  Acknowledge  receipt of such  Engineering  Complaint  and  notify  Buyer of
     Seller's  employee or  representative  responsible  for  resolving it, said
     notice to be provided within fifteen (15) calendar days of Seller's receipt
     thereof;

(c)  Resolve such Engineering  Complaint within ninety (90) calendar days of the
     date  Buyer's  notice is received,  unless a later date is mutually  agreed
     upon by the  parties  in  writing.  If unable  to  resolve  an  Engineering
     Complaint within said ninety (90) day period, Seller will issue an "interim
     report" as defined in GR-230-CORE, above;

(d)  Furnish to Buyer a monthly  report of the  status of each open  Engineering
     Complaint in writing,  together with a proposed schedule for the resolution
     of each;

(e)  Notify Buyer in writing when an  Engineering  Complaint has been  resolved,
     within ten (10) calendar days of such resolution.

All notices and reports to SWBT  required  under this clause will be provided in
accordance with the NOTICES clause of the contract.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise adversely affect Buyer's rights under the WARRANTY clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.

Seller's  obligations  under this clause will continue for a period of seven (7)
years  after the date of last  shipment of  Material  pursuant to this  Contract
unless  SWBT  agrees  in  writing  to  a  different  period  of  time.  Seller's
obligations  under this clause will survive any termination by Buyer pursuant to
the TERMINATION  clause or any cancellation of the Contract by Buyer pursuant to
the  BREACH  BY SELLER  clause.  There  will be no charge to Buyer for  services
provided  pursuant to this clause prior to September 30, 1998.  After that date,
said services  will be provided to Buyer at Seller's  established  rates,  which
rates will not exceed one hundred dollars ($100.00) per hour.

ERROR CORRECTIONS

Seller will supply code  corrections  to correct  CoinNet  software  and chassis
firmware,   errors  and/or   malfunctions  which  cause  CoinNet  either  to  be
unavailable  for  use by  Buyer  or fail to  meet  the  applicable  REQUIREMENTS
therefor.  Errors and/or  malfunctions may be reported to Seller by Buyer either
orally or by written  notice to Seller.  Seller will notify  Buyer in writing of
the existence of any significant  error and/or  malfunction  relating to Buyer's
processing  environment


                                      144
<PAGE>

or use of the  CoinNet  software  within  forty-eight  (48) hours  after  Seller
receives  notice or otherwise  becomes  aware of the error  and/or  malfunction.
"Hardware" as used herein means any equipment associated with the use of CoinNet
or other software.

1.  Procedures

The error correction procedures applicable to correct errors in said software or
CoinNet  will be in  accordance  with the  following  levels  of error  severity
assigned by Buyer based on the following conditions:

     (a)  Severity Level 1:

          Said software  and/or  CoinNet  functionality  is  inoperative  and/or
          intermittent; inability to use is considered by Buyer to have critical
          impact to Buyer's operations.

          Resolution

          Seller will respond and begin  diagnosis  of the problem  immediately.
          Resolution will be within four (4) hours after Buyer's oral or written
          notification to Seller. Resolution of the error will be in the form of
          program code  corrections  or  procedures  for Buyer to bypass or work
          around  the error  condition  in order to  continue  operations.  If a
          bypass  procedure is utilized.  Seller will continue error  correction
          activity on a twenty-four (24) hour basis until a permanent correction
          is provided to Buyer.

     (b)  Severity Level 2:

          Said  software   and/or  CoinNet  is  partially   inoperative   and/or
          intermittent; the inoperative portion is a considered by Buyer to have
          a less critical  impact on Buyer's  operations  than Severity  Level 1
          errors,  but  is  considered  by  Buyer  to be  severely  restrictive.
          Resolution  of  intermittent  error  conditions  will be  handled on a
          case-by-case basis.

          Resolution

          Seller will respond and begin  diagnosis  of the problem  immediately.
          Resolution  will be within eight (8) hours after Buyer's  notification
          to Seller. Resolution of the error will be in the form of program code
          corrections or procedures for Buyer to bypass or work around the error
          condition.  If a bypass  procedure is utilized,  the trouble  reported
          will be downgraded to a Severity Level 3.

     (c)  Severity Level 3:

          Said software and/or CoinNet is usable but with limited functionality.
          Error  condition is not  considered by Buyer to be critical to Buyer's
          continuing  operations.  Buyer has  determined a method to work around
          the error condition.


                                      145
<PAGE>

     Resolution

          Seller  will  respond  and  begin  diagnosis  within  six  (6)  hours.
          Resolution  will  be  within  seventy-two  (72)  hours  after  Buyer's
          notification  to  Seller.  Resolution  of the  error  will  be  either
          correction  or a report of  activities  necessary to correct the error
          condition.  If a report of activities is utilized,  correction will be
          accomplished within seven (7) days from time of notification.

     (d)  Severity Level 4:

          Said software and/or CoinNet  functionality is usable,  but correction
          is  required  by the  next  maintenance  release.  In the  event  of a
          Severity  Level 4  condition,  Seller  will  suggest a  resolution  to
          correct the error condition as soon as possible.

          Resolution

          Resolution  will  be  implemented  by  the  next  regularly  scheduled
          maintenance release.

2.  Escalation Procedures

Seller  will  correct  any and all  errors in said  software  and/or  CoinNet in
accordance with the procedures  applicable to the respective  Severity Levels as
described in this clause, regardless of the source of identification.  If Seller
determines that such errors cannot be corrected within the specified  intervals,
Seller will immediately initiate an escalation procedure to:

(a)  Immediately assign sufficiently skilled personnel to correct the error;

(b)  Immediately notify Seller's senior management personnel that such error has
     not been corrected and that the escalation procedure has been activated;

(c)  Provide weekly written status reports of continuing  uncorrected  errors to
     Buyer in  accordance  with the NOTICES  clause.  A copy of each such report
     will  also be sent via fax to  SWBT's  Director-Technology  Integration  at
     (210) 222-7702, on the same date.

3.  Credits to Buyer

If any software and/or CoinNet error cannot be corrected by Seller in accordance
with this clause,  Seller agrees to grant to Buyer,  on the next repair invoice,
an  "error  credit"  calculated  separately  for each  error  severity  level as
follows:

(a)  Severity Level 1:

     The number of hours or portion  thereof of  inability  to use over four (4)
     hours,  multiplied  by an amount of money  equivalent  to Seller's  average
     hourly maintenance rate;


                                      146
<PAGE>

(b)  Severity Level 2:

     The number of hours or portion  thereof  of partial  inability  to use over
     eight (8) hours,  multiplied by an amount  equivalent  to Seller's  average
     hourly maintenance rate;

(c)  Severity Level 3:

     The number of business days or portion  thereof of limited  operation  over
     five (5) business  days,  multiplied  by an amount  equivalent  to Seller's
     eight hour business day daily maintenance rate;

(d)  Severity Level 4:

     No credit will be applicable.  However,  Seller will continue to attempt to
     correct all such errors until correction is accomplished.

     Seller's  obligations  under  3(a),  (b),  (c) and (d) of this  clause will
     continue  for the  period  from date of  execution  of the  Contract  until
     September 30, 1998.

4.   Rate

Seller's   average  hourly   maintenance  rate  for  purposes  of  paragraph  3,
immediately  preceding,  is  twenty-five  ($25.00)  dollars  regardless  of  the
applicable Severity Level.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise adversely affect Buyer's rights under the WARRANTY clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.

Seller's  obligations  under this clause will continue for a period of seven (7)
years after the date of last  shipment of new GemStar  4032-GSX  kits  purchased
under this Contract unless SWBT agrees in writing to a different  period of time
or until SWBT stops using CoinNet as developed by TSG,  whichever  occurs first.
Seller's  obligations  under this clause will survive any  termination  by Buyer
pursuant to the TERMINATION  clause or any cancellation of the Contract by Buyer
pursuant to the BREACH BY SELLER clause.  Services provided by Seller under this
clause will be provided to Buyer at no charge through  September 30, 1998. After
that date said services will be provided to Buyer at Seller's established rates,
which rates will not exceed one hundred dollars ($100.00) per hour.

EXECUTION / ENTIRE AGREEMENT

Execution of this Contract will be unqualified and unconditional, and subject to
and  expressly  limited  to the  REQUIREMENTS,  terms  and  conditions  of  this
Contract.  All previous  offers by Seller are hereby rejected and Buyer will not
be bound by terms  additional to or different from


                                      147
<PAGE>

those contained herein that may appear in any other  communication  from Seller,
unless  such terms are  expressly  agreed to in a written  instrument  signed by
Buyer.  Acceptance  of Material or services,  payment,  or any inaction by Buyer
will not constitute  Buyer's  consent to or acceptance of any such additional or
different terms.

Upon  execution,  the terms  contained in this  Contract  constitute  the entire
agreement  between Seller and Buyer with regard to the subject matter hereof and
supersedes  any and all prior oral or  written  communications,  agreements  and
understandings of the parties,  if any, with respect thereto.  THIS CONTRACT MAY
NOT BE MODIFIED EXCEPT BY A WRITTEN INSTRUMENT SIGNED ON BEHALF OF EACH PARTY BY
THEIR RESPECTIVE  REPRESENTATIVES WHO SIGN THIS CONTRACT, OR THEIR SUCCESSORS IN
TITLE AND AUTHORITY.  If either party's  representative is no longer employed by
Buyer/Seller or has been demoted,  or if the approval level no longer exists,  a
manager at a level equal to or  exceeding  the  original  level must execute any
revisions to this Contract.

F.O.B.

Material purchased hereunder will be shipped F.O.B. Origin, prepaid.

FORCE MAJEURE

Neither  party  hereto  will be held  responsible  for any delay or  failure  in
performance  of any  provision of this Contract to the extent that such delay or
failure is caused by fire, flood, explosion,  war, strike,  embargo,  government
requirement,  civil or military authorities,  Act of God, the public enemy, acts
or  omissions  of  carriers,  or any other cause beyond the control of Seller or
Buyer.  If any force majeure  condition  occurs,  the party delayed or unable to
perform will give  immediate  notice  thereof to the other party (the  "affected
party") and the affected party may elect to:

(a)  Terminate this Contract or any purchase of Material not already  shipped or
     services not already  performed,  after six (6) months  notice of the force
     majeure  condition and said condition is not cured,  provided that any such
     termination will not occur prior to March 31, 1998; or

(b)  Immediately  suspend this  Contract  for the duration of the force  majeure
     condition,  buy or sell  elsewhere  the  Material  to be  bought or sold or
     services not already performed  hereunder,  deduct from the quantity of any
     purchase commitments under this Contract the quantity bought or sold or for
     which such  purchase  commitments  have been made  elsewhere;  not make any
     further payments to Seller for new chassis to be purchased hereunder except
     for product actually delivered to Buyer; and not make additional  milestone
     payments scheduled herein.

     However,  if any such force majeure condition affects only Seller's ability
     to deliver said Gemstar 4032-GSX kits to be purchased hereunder, Buyer will
     not be required to make any further payments for such Gemstar 4032-GSX kits
     not  already  shipped  and/or  received  but,


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     in such event,  the other  provisions  of the Contract  will remain in full
     force and effect and the parties'  respective  obligations under such other
     provisions will continue as set forth in the Contract. In such event, Buyer
     may  terminate  any  obligation  under the Contract to purchase new GemStar
     4032-GSX kits not already shipped, after six (6) months notice of the force
     majeure  condition and said condition is not cured,  provided that any such
     termination will not occur prior to March 31, 1998.

(c)  In the event of either (a) or (b),  resume  performance  hereunder once the
     force majeure condition  ceases,  provided that, if performance is resumed,
     the party  suffering  the force majeure  condition  will have the option to
     extend the term of this Contract up to the length of time the force majeure
     condition endured.

Unless written notice to the contrary is given within thirty (30) days after the
affected party is notified of the force majeure condition, option (b) above will
be deemed selected.

FREIGHT CLASSIFICATION

Material purchased hereunder will be shipped to Buyer subject to freight charges
appropriate   for  goods  as   classified   in  the   "National   Motor  Freight
Classification Catalog."

HAZARDOUS MATERIALS / REGULATED SUBSTANCES

A "regulated substance," as referenced in this clause, is a generic term used to
describe all  materials  that are regulated by the federal or any state or local
government during transportation,  handling and/or disposal.  This includes, but
is not limited to,  materials that are regulated as: (a)  "hazardous  materials"
under the "Hazardous Materials Transportation Act;" (b) "chemical hazards" under
current Occupational Safety and Health  Administration  ("OSHA") standards;  (c)
"chemical  substances or mixtures" under the "Toxic Substances Control Act;" (d)
"pesticides" under the "Federal Insecticide, Fungicide and Rodenticide Act;" and
(e) "hazardous wastes" as defined or listed under the "Resource Conservation and
Recovery Act," and all amendments to any of the foregoing.

If any Material  purchased under this Contract  contains a regulated  substance,
Seller  agrees to notify Buyer  immediately  and provide to Buyer all  necessary
notification and other  information  (including but not limited to OSHA Material
Safety Data Sheets) regarding said regulated  substance  required by law. Seller
further agrees to defend, indemnify and hold Buyer harmless from and against any
loss,  liability,  damage or expense  (including  attorney fees and court costs)
sustained by Buyer because of Seller's noncompliance herewith.

HEADINGS

The headings of the clauses herein are inserted for convenience only and are not
intended to affect the meaning or interpretation of this Contract.


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INFANT MORTALITY

Unless  otherwise  agreed to in  writing by Buyer,  Seller  hereby  agrees  that
Material  furnished  hereunder  by Seller will,  at the time of  shipment,  have
sufficient  burn-in operating time at the component,  circuit pack and/or system
level to  assure  an  Infant  Mortality  Factor  ("IMF")  of not more  than 3.2,
compiled with a minimum sample test of three pieces in accordance  with Bellcore
Specification TR-TSY-000456,  Issue 1, Section 7.2.1 (November 1989). The IMF is
the ratio of the  failures  experienced  in the first year of  operation  (8,760
hours) to the  failures  experienced  in a year of  operation  at  Steady  State
Reliability  ("SSR")  assuming a Weibull Infant  Mortality Model with a slope of
0.75 and 10,000 hours to reach SSR.

Seller  further  agrees  that  it  will,  at no  charge,  provide  Buyer  or its
representative  the  accessibility  and  assistance  necessary  for Buyer or its
representative to verify that Material purchased hereunder satisfies the IMF and
SSR requirements.

Nothing  contained  herein  will  affect  Buyer's  rights  hereunder,  under any
warranty, or under any other provisions of the Contract.

INFRINGEMENT

Seller  agrees to indemnify  and hold Buyer  harmless from and against any loss,
liability,   damage  or  expense   (including   increased  damages  for  willful
infringement,  punitive damages,  attorney fees and court costs) that may result
by reason of any  infringement,  or claim of infringement,  of any trade secret,
patent,  trademark,  copyright or other proprietary  interest of any third party
based  on  the  normal  use  or   installation   of  any   Material,   software,
documentation, program or services furnished to Buyer hereunder, whether arising
during or after performance pursuant to the Contract,  except to the extent that
such claim arises from Seller's  compliance with Buyer's  detailed  instructions
for which Buyer agrees to indemnify  Seller.  Such exception will not,  however,
include:

(a)  Merchandise available on the open market or the same as such merchandise.

(b)  Items of Seller's origin, design or selection.

Seller  warrants  that  it has  made  reasonable  independent  investigation  to
determine  the  legality  of its right to produce and sell the  Material,  other
products and services provided pursuant to this Contract.

If an injunction or other order is obtained against Buyer's use of any Material,
software,  documentation,  program or  services,  or if in Seller's  opinion any
Material,  software,  documentation,  program or service is likely to become the
subject of a claim of infringement, Seller will, at its expense:

(i)  Procure  for Buyer  the right to  continue  using the  Material,  software,
     documentation, program or service; or


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(ii) After  consultation with Buyer,  replace or modify the Material,  software,
     documentation,  program  or service  so that it  constitutes  substantially
     similar,   functionally  equivalent,   noninfringing  Material,   software,
     documentation, program or service.

If the  Material,  software,  documentation,  program or service is purchased or
licensed  and  neither  (i) or (ii)  above is  possible,  Buyer may  cancel  the
applicable  order  and/or  require  Seller to remove  such  Material,  software,
documentation,  program or service from Buyer's location and refund to Buyer any
charges paid therefor.

In no event will Buyer be liable to Seller for any  charges  after the date that
Buyer no longer uses the Material, software,  documentation,  program or service
because of actual or claimed infringement.

Each party hereto agrees to defend or settle, at its own expense,  any action or
suit  against  the other  party  hereto for which it is  responsible  under this
clause.  Each party  further  agrees to notify the other  party  promptly of any
claim of  infringement  for which the other party is  responsible  hereunder and
cooperate in every reasonable way to facilitate the defense thereof.

In the event that Seller,  after  notification  of any claim for which Seller is
responsible,  does not assume the defense of such action,  Seller will reimburse
Buyer for all of its costs incurred in the defense of the claim, including,  but
not limited to,  attorney  fees and interest on Buyer's  payment of said amounts
from the date of said payment.

INSIGNIA

Upon Buyer's written request,  Seller will affix certain of Buyer's  trademarks,
trade  names,  insignia,  symbols,  decorative  designs or  evidences of Buyer's
inspection (hereafter  collectively called "Insignia") to the Material furnished
hereunder.  Such Insignia will not be affixed, used or otherwise displayed on or
in connection  with the Material,  without Buyer's prior written  approval.  The
manner in which such  Insignia  will be affixed  must be  approved in writing by
Buyer.

Seller agrees to remove all Insignia from Material  rejected or not purchased by
Buyer prior to any sale,  use or disposition  thereof by Seller.  Seller further
agrees to defend,  indemnify and hold Buyer harmless from and against any claim,
loss, damage or expense (including attorney fees and court costs) arising out of
Seller's failure to so remove the insignia.  This clause will in no way alter or
modify Seller's obligations under the USE OF INFORMATION clause of the Contract.

INSURANCE

With respect to performance  hereunder,  Seller agrees to maintain, at all times
during the term of this Contract,  or period during which  Seller's  obligations
hereunder  survive  termination or cancellation  of the Contract,  the following
insurance coverage and any additional insurance and/or bonds required by law:


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(a)   Workers'  Compensation  insurance with benefits afforded under the laws of
      the state in which the work is to be performed.

(b)   Employer's  Liability insurance with minimum limits of $100,000 for bodily
      injury by accident or  disease,  per  employee,  and  $500,000  for bodily
      injury by accident or disease, policy aggregate.

(c)   General  Liability   insurance  with  minimum  limits  of  $1,000,000  per
      occurrence   for  bodily  injury  and  property   damage  arising  out  of
      Premises/Operations,   $1,000,000  per  occurrence   Personal  Injury  and
      $1,000,000  General Policy  Aggregate  (applicable  to Commercial  General
      Liability   Policies),   and  $1,000,000  per   occurrence/aggregate   for
      Products/Completed Operations.  Coverage must include Blanket Contractual,
      Independent Contractor's Liability and Broad Form Property Damage and name
      Buyer as an "Additional Insured."

(d)   If use of motor vehicles is required,  Automobile Liability insurance with
      minimum limits of $1,000,000 per occurrence for bodily injury and property
      damage, which coverage extends to all owned, hired and non-owned autos.

Insurance  companies  affording  coverage hereunder must have a Best's Rating of
B+VII or better.

Upon Buyer's request,  Seller agrees to furnish certificates or other acceptable
proof of the foregoing  insurance which will provide for Buyer to be notified in
writing at least  thirty  (30) days  prior to  cancellation  of or any  material
change in any of the insurance evidenced thereby.

LIABILITY AND INDEMNIFICATION

SELLER  AGREES TO  INDEMNIFY  AND SAVE  BUYER  (AND ALL  PARENT,  AFFILIATE  AND
SUBSIDIARY  COMPANIES,  AND  INCLUDING  ALL  OFFICERS,   DIRECTORS,  AGENTS  AND
EMPLOYEES THEREOF) HARMLESS FROM AND AGAINST ANY AND ALL LIABILITY, LOSS, DAMAGE
OR  EXPENSE  (INCLUDING  ATTORNEY  FEES AND COURT  COSTS)  INCURRED  BY BUYER IN
CONNECTION  WITH ANY  CLAIM,  DEMAND OR SUIT FOR  DAMAGES,  INJUNCTION  OR OTHER
RELIEF, CAUSED BY, RESULTING FROM OR ATTRIBUTABLE TO THE MATERIAL OR THE ACTS OR
OMISSIONS OF SELLER (INCLUDING ANY OF ITS SUPPLIERS,  AGENTS OR  SUBCONTRACTORS,
BUT EXCEPTING NEGLIGENT ACTS OR OMISSIONS SOLELY ATTRIBUTABLE TO BUYER), WHETHER
ARISING DURING OR AFTER PERFORMANCE PURSUANT TO THE CONTRACT,  IN FURNISHING THE
MATERIAL OR  PERFORMING  SERVICES  HEREUNDER.  THIS  INDEMNITY  WILL SURVIVE THE
DELIVERY,  INSPECTION  AND  ACCEPTANCE  OF MATERIAL OR  PERFORMANCE  OF SERVICES
HEREUNDER.

SELLER FURTHER AGREES TO DEFEND BUYER (AND ALL PARENT,  AFFILIATE AND SUBSIDIARY
COMPANIES,  INCLUDING ALL OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES THEREOF), AT
BUYER'S  REQUEST,  AGAINST  ANY SUCH CLAIM,  DEMAND OR SUIT AND BUYER  AGREES TO
PROMPTLY  NOTIFY


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<PAGE>

SELLER  OF ANY  CLAIM OR DEMAND  AGAINST  BUYER  FOR  WHICH  SELLER IS OR MAY BE
RESPONSIBLE UNDER THIS CLAUSE.

SELLER'S  FOREGOING  AGREEMENT  TO  INDEMNIFY  AND SAVE BUYER  (AND ALL  PARENT,
AFFILIATE AND SUBSIDIARY COMPANIES,  INCLUDING ALL OFFICERS,  DIRECTORS,  AGENTS
AND EMPLOYEES THEREOF), HARMLESS AND DEFEND INCLUDES, BUT IS NOT LIMITED TO, ANY
CLAIM, SUIT OR ACTION OF INFRINGEMENT OF ANY PATENT, TRADEMARK, COPYRIGHT, TRADE
SECRET OR ANY OTHER INTELLECTUAL PROPERTY OF ANY THIRD PARTY.

SELLER AGREES NOT TO IMPLEAD OR BRING ANY ACTION  AGAINST BUYER (AND ALL PARENT,
AFFILIATE AND SUBSIDIARY COMPANIES,  INCLUDING ALL OFFICERS,  DIRECTORS,  AGENTS
AND EMPLOYEES THEREOF),  BASED ON ANY CLAIM BY ANY PERSON FOR PERSONAL INJURY OR
DEATH THAT OCCURS IN THE COURSE OR SCOPE OF  EMPLOYMENT OF SUCH PERSON BY SELLER
AND THAT ARISES OUT OF MATERIAL OR  SERVICES  FURNISHED  UNDER THIS  CONTRACT OR
RESULTING FROM SELLER'S BREACH OF THE USE OF INFORMATION CLAUSE OF THE CONTRACT.

LICENSES

No  licenses,  express or  implied,  under any  patents  are granted by Buyer to
Seller under this Contract.

MATERIAL/SOFTWARE DOCUMENTATION

Seller  agrees  to  provide,  at no charge  to  Buyer,  copies of all  pertinent
Material/Software  documentation  so that  Buyer  will  have a  complete  set of
documentation   to  operate,   support,   maintain,   order,   and  install  the
Material/Software  purchased  by  or  provided  to  Buyer.  As to  software  and
firmware,  such  documentation  includes  without  limitation,  the source code,
program  materials  and other  documentation  described in Attachment A, Section
III. Any and all such  documentation  is  confidential  and  proprietary,  if so
marked by Seller.

Seller further agrees to provide to Buyer all documentation  associated with any
Material  change/correction,  whether in or out of  warranty,  and all  changes,
corrections or revisions to software and services  provided to Buyer pursuant to
this Contract. This documentation will be provided to Buyer by Seller before any
Material,  software  or  service is  installed,  delivered,  implemented  and/or
accepted,  except as  otherwise  mutually  agreed in writing.  In the event of a
software overwrite  correcting an emergency,  service-affecting  problem/defect,
any and all of the information  necessary to resolve such problem/defect will be
provided  in  writing  via  facsimile  or,  if  requested  by  Buyer,  orally by
telephone.  There  will be no  charge  to Buyer  for this  documentation  and/or
information,  including the delivery mechanism and periodic updates.  The medium
on which such  documentation  is to be provided will be by mutual  consent.  All
documentation subject to the provisions of this clause will be provided to Buyer
on or before the 


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dates set forth in the SOURCE CODE  REQUIREMENTS  clause of the Contract.  Buyer
may  reproduce  any and all  documentation  marked by Seller as  proprietary  or
confidential,  for its own internal  use, and will  include  Seller's  copyright
notices, if any, on all such reproductions.

Buyer may modify any documentation  for its own use, and at its own expense,  to
meet its specific requirements. The conditions and charges, if any, for Seller's
support of such  modifications  will be subject to agreement  between Seller and
Buyer. Any unmodified portion of such modified  documentation will be subject to
the same  conditions  and  limitations  as have been  designated  herein for the
original  documentation.  Title to any such modified  documentation  will reside
with Buyer.

As to Material and services  relating to Material,  Seller's  obligations  under
this clause will  continue for a period  through  September 30, 1998 unless SWBT
agrees in writing to a different  period of time.  As to software  and  services
relating to software, Seller's obligations under this clause will continue for a
period  through  September 30, 1998 unless SWBT agrees in writing to a different
period of time or until SWBT stops using CoinNet as developed by TSG,  whichever
occurs  first.   Seller's   obligations  under  this  clause  will  survive  any
termination by Buyer pursuant to the TERMINATION  clause or any  cancellation of
the Contract by Buyer pursuant to the BREACH BY SELLER clause.

MODIFICATION TO CONFORM TO LAWS

This Contract and all  obligations  hereunder  will be subject to all applicable
laws, court orders, rules and regulations  (collectively "Laws"),  including, by
way of illustration and not limitation,  the  Telecommunications Act of 1996. In
the event  this  Contract,  or any of the  provisions  hereof or the  operations
contemplated  hereunder,  are found to be  inconsistent  with or contrary to any
such  Laws,  the  latter  will  be  deemed  to  control  and,  if   commercially
practicable,  this  Contract will be regarded as modified  accordingly  and will
continue in full force and effect as so modified.  If such modified  Contract is
not commercially  practicable,  in the opinion of either party, then the parties
agree to meet promptly and discuss any necessary  amendments or modifications in
order to comply with any such Laws, and if mutual  agreement  cannot be reached,
then this Contract may be terminated immediately by either party.

MONTHLY SHIPMENT REPORTS

Seller shall  provide  Buyer a completed  Monthly  Shipment  Report for Material
purchased,  repaired or recertified  and shipped to Buyer in the preceding month
(including  recertified  chassis  returned  to  SWBT)  by the  fifteenth  (15th)
calendar day of the following  month.  The first report will be for the month of
June 1997,  and reports  shall  continue  from month to month  thereafter.  Each
report will be delivered to SWBT in  accordance  with the NOTICES  clause of the
Contract.  A copy of each  report  will  also be sent via  facsimile  to  SWBT's
Director-Technology Integration, (210) 222-7702, on the same date.


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NON-EXCLUSIVE DEALING

It is expressly  understood  and agreed that this Contract does not grant Seller
an exclusive privilege to sell to Buyer all Material which Buyer may require. It
is, therefore,  understood that Buyer may contract with other  manufacturers and
suppliers for the procurement of comparable  products or services.  However,  in
such event, Buyer does not waive any of Seller's obligations under the Contract.
As to the 11,000 new GemStar 4032-GSX kits to be purchased  hereunder,  however,
except as otherwise provided in the Contract,  Buyer is required to purchase all
of said new GemStar kits from Seller.

NON-WAIVER

No course of dealing or failure of either  party to  strictly  enforce any term,
right or condition of this  Contract will be construed as a waiver of such term,
right or condition. The waiver by Buyer in one instance of any default of Seller
hereunder  will not be deemed a waiver  of any  other  default  of  Seller.  The
express  provision  herein  for  certain  rights  and  remedies  of Buyer are in
addition to any other  legal and  equitable  rights and  remedies to which Buyer
would otherwise be entitled.

NOTICES

Any notice, demand or report which under the terms of this Contract or otherwise
must or may be given or made by Seller or Buyer to the other, will be in writing
and given or made by overnight delivery service, facsimile,  telegram or similar
communication  or by certified or registered  mail,  return  receipt  requested,
addressed to the respective parties as shown:

(a)     If to Buyer:      Southwestern Bell Telephone Company
                          Procurement Contracting
                          1010 Pine - Suite 900
                          St. Louis, Missouri  63101
                          Attn:  Mrs. Gail Meyers

(b)     If to Seller:     Technology Service Group, Inc.
                          20 Mansell Court East - Suite 200
                          Roswell, Georgia   30076
                          Attn:  President

A copy of each such  notice,  demand or report to SWBT will also be sent via fax
to SWBT's Director-Technology  Integration, (210) 222-7702, on the same date the
original is sent.

Unless  otherwise  provided,  such  notice or demand will be deemed to have been
given or made when  sent,  if sent by  overnight  delivery  service,  facsimile,
telegram or similar  communication,  or when deposited,  postage prepaid, in the
U.S. mail.

The above  addresses may be changed at any time by giving thirty (30) days prior
written notice as provided above.


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PLANT AND WORK RULES

Each party's employees and agents will, while on the premises of the other or at
any other  location  while  performing  services  under this agreement for SWBT,
comply with all plant rules and regulations,  including, but not limited to, the
section of SBC Communications Inc.'s "Code of Business Conduct," a copy of which
is available  upon  request,  which  prohibits  the  possession of any weapon or
implement  which might be used as a weapon,  on SWBT premises or properties.  In
addition,  the parties agree that,  where  required by  government  regulations,
Seller will submit  satisfactory  clearance from the U.S.  Department of Defense
and/or other federal authorities concerned.

PUBLICITY

Seller  agrees  not to  advertise  or,  except  as  required  by the  disclosure
requirements of the U.S. Securities and Exchange  Commission ("SEC"),  otherwise
make known to others any  information  regarding this  Contract.  Seller further
agrees not to use in any  advertising  or sales  promotions,  press  releases or
other  publicity  matters,  any  endorsements,  direct or  indirect  quotes,  or
pictures implying endorsement by Buyer or any of its employees. Seller agrees to
require its subcontractors to comply with these restrictions. Buyer will provide
a copy of the final version of the Contract,  except for Attachments B, C and D,
to Seller on a diskette.

QUALITY ASSURANCE

1.   Seller hereby agrees that the Material  furnished  hereunder by Seller will
     be subject to:

(a)  Seller's   quality  control   activities  and  procedures,   including  any
     performance  measurements,  testing, quality process reviews or inspections
     to implement such procedures,  which are hereinafter  collectively referred
     to as the Quality Program Standards ("QPS").

(b)  The requirements  contained in the current issues of the following Bellcore
     documents and subsequent issues thereof:

     TR-NWT-000332 - "Reliability Prediction Procedure for Electronic Equipment"

     TR-TSY-000357 - "Component Reliability Assurance Requirements for
                      Telecommunications Equipment"

     TR-NWT-000078 - "Generic Physical Design Requirements for 
                      Telecommunications Products and Equipment"

     TR-NWT-001037 - "Statistical Process Control Program Generic Requirements"

     TR-NWT-001359 - "Supplier Data - Basic Generic Requirements"


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<PAGE>

     GR-1252-CORE -  "Quality System Generic Requirements For Hardware"

2.   Process   Surveillance   procedures  may  be  initiated  by  Buyer  or  its
     representative. Seller further agrees that it will:

(a)  Notify Buyer or its  representative  when Material is ready for examination
     and give  Buyer or its  representative  reasonable  opportunity  to examine
     Material  at any time  prior to the  scheduled  shipment  date.  At Buyer's
     option,  examination  of Material may be performed  prior to final assembly
     and/or  completion of  manufacturing or repair processes in accordance with
     the above-referenced requirements;

(b)  Provide  Buyer or its  representative  with copies of Seller's and Seller's
     sub-contractor(s)' quality manual(s),  current inspection procedures and/or
     product  specifications for the Material furnished hereunder,  provided the
     same can be obtained from Seller's  sub-contractor(s) and provided Seller's
     sub-contractor(s) consent to such disclosure. Seller will make commercially
     reasonable efforts to comply with this provision by July 2, 1997;

(c)  Maintain  and  make  available  to  Buyer  or its  representative  the data
     obtained through Seller's quality control procedures which demonstrate that
     the Material meets the specified quality and reliability requirements;

(d)  Provide Buyer or its representative,  at no charge, access to Seller's test
     equipment,  facilities,  data and specifications,  assistance from Seller's
     personnel   and   sufficient   working   space  to  enable   Buyer  or  its
     representative to perform said Quality Assurance Examination and/or Process
     Surveillance  and/or a review of Seller's total quality program at Seller's
     facilities;

(e)  Only  Material  subject  to review by Buyer or its  representative  will be
     accepted for  delivery to Buyer.  Where  Seller is  authorized  by Buyer to
     establish a stock of Material for future  shipment,  such  Material will be
     available for examination by Buyer or its representative prior to reserving
     same for Buyer and such reserved  Material will not be shipped on orders to
     anyone other than Buyer; and

(f)  The purchase of any Material hereunder is subject to Buyer's inspection and
     acceptance after delivery thereof.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise adversely affect Buyer's rights under the WARRANTY clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.

RECORDS AND AUDIT

Seller agrees to maintain  complete and accurate records of all amounts billable
to and payments made by Buyer hereunder in accordance  with standard  recognized
accounting practices. Seller 


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shall retain such records for a period of three (3) years from the date of final
payment for Material or services  specified.  Seller  further  agrees to provide
written  substantiation  of any disputed  invoice  amount to Buyer within thirty
(30) calendar days after receipt of written notification of such dispute.

Seller  agrees  that  Buyer  shall  have  the  right   through  its   accredited
representatives to inspect and audit, during normal business hours, the time and
material  charges  invoiced  to Buyer  hereunder.  This right to audit  shall be
limited to validating the accuracy of Seller  resources  utilized and associated
charges to Buyer and expressly  excludes the right to audit the  composition  of
rates invoiced,  any cost or pricing data, records and information pertaining to
any other  Buyer or Seller's  accounting  policies or  practices.  Should  Buyer
request an audit,  Seller will make available the pertinent  utilization records
and files. All costs directly attributable to such audit will be paid by Buyer.

RELEASES VOID

Neither  party will  require  waivers or  releases of any  personal  rights from
representatives  of  the  other  in  connection  with  visits  to  each  other's
respective premises,  and no such releases or waivers will be pleaded by Seller,
Buyer or third persons in any action or proceeding.

RELIABILITY

Beginning  July 2, 1997,  Buyer and Seller will monitor the  cumulative  failure
rate of the Material specified below. If the cumulative failure rate of any such
Material  exceeds that identified in paragraph (a) or (c) of this clause,  or if
CoinNet  fails  to  perform  as set  forth  in (d),  any  such  failure(s)  will
constitute a breach of contract by Seller.

(a)  Chassis

     For purposes of this clause the term  "cumulative  base chassis"  means the
     total  number of  chassis  recertified  by TSG (as  described  above in the
     COMMITMENTS  OF THE PARTIES  clause) and new chassis  purchased  hereunder,
     which are deployed by SWBT in the field. The term "cumulative failure rate"
     means the percentage of the  cumulative  base chassis which fail to perform
     per the REQUIREMENTS.  TSG warrants that the cumulative failure rate of the
     cumulative  base  chassis  will not  exceed  six  percent  (6%).  The first
     cumulative failure rate calculation will be on October 31, 1997. Subsequent
     cumulative  failure rate  calculations will be made as of the last business
     day of each month after October 1997. Failures,  for purposes of cumulative
     failure rate  calculations  as described  in this  clause,  include  infant
     mortality and out of box  failures.  Cumulative  failure rate  calculations
     will be adjusted as  necessary  for any errors  identified  by Buyer or its
     representatives   pursuant  to  the  REPAIR   SERVICES   FOR  MATERIAL  and
     COMMITMENTS OF THE PARTIES  clauses of the Contract,  including any and all
     errors made by Seller in the  designation of cumulative  base chassis as No
     Trouble Found ("NTF") chassis.


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(b)  If the NTF's for all chassis returned to TSG for repair (excluding  chassis
     returned for  recertification)  for any one calendar  month after June 1997
     exceed  ten  percent  (10 %) of the total  number of chassis  returned  for
     repair  during  that month,  Buyer will pay Seller a charge of  twenty-five
     dollars ($25.00) for each of the chassis which exceed ten percent (10%).

(c)  TSG warrants that, beginning with June 1, 1997, the cumulative failure rate
     of the four hundred  sixty-seven (467) new CMI electronic keys delivered in
     April and May 1997 will not exceed six percent (6%). The cumulative failure
     rate of said keys will be the  percentage  of the four hundred  sixty-seven
     (467) keys which fail to perform per the REQUIREMENTS. The first cumulative
     failure rate calculation date of the keys will be August 31, 1997.

(d)  TSG warrants that,  beginning at 5:00 P.M. CDT, July 2, 1997,  CoinNet will
     perform per the REQUIREMENTS at all times up to and including September 30,
     1998.

REPAIR SERVICES FOR MATERIAL/SELECTION OF OUTSIDE REPAIR VENDOR

TSG will  provide  repair  services for  Material  still under  warranty and for
Material which is out-of-warranty, as follows:

(a)  Material Under Warranty

     Seller will  provide  repair  services for  Material  still under  warranty
     throughout the warranty period, at no charge to Buyer.

     Material  repaired  while still under  warranty will be warranted by TSG to
     perform  per the  REQUIREMENTS  for the  balance of the  original  warranty
     period or ninety (90) days, whichever is greater.

     If a unit of Material  under  warranty is returned to Seller as provided in
     this clause,  and is determined to be beyond repair,  Seller will so notify
     Buyer and will provide a replacement to Buyer,  which  replacement  will be
     warranted  by Seller for the  balance of the  original  warranty  period or
     ninety (90) days, whichever is greater.

     All  transportation  charges for and risk of  in-transit  damage or loss to
     Material still under warranty  shipped to Seller by Buyer for repair,  will
     be borne by Seller. All  transportation  charges for and risk of in-transit
     damage or loss to repaired  Material shipped to Buyer by Seller,  will also
     be borne by Seller.

(b)  Material Not Under Warranty

     Seller  agrees to provide  out-of-warranty  repair  service on all Material
     purchased by Buyer before or after  execution of the  Contract,  at Buyer's
     expense.  Out-of-warranty  material  will be shipped by Buyer to Seller for
     repair to a destination designated by Seller.


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     Out-of-warranty  Material returned to Seller for repair will be repaired by
     TSG and warranted to perform per the REQUIREMENTS for ninety (90) days from
     the date of return shipment.

     If out-of-warranty  material returned for repair is determined to be beyond
     repair, Seller will so notify Buyer. If requested, Seller will sell Buyer a
     replacement  at the higher of the Contract  price or Seller's  then current
     published  price or, if no such  prices  exist,  at a price to be  mutually
     agreed  upon  by the  parties.  In  such  event,  the  replacement  will be
     warranted by Seller to perform per the REQUIREMENTS for a period of one (1)
     year.

     All  transportation  charges for and risk of  in-transit  damage or loss to
     out-of-warranty  Material  returned to Seller for repair under this clause,
     will be borne by Buyer.  All  transportation  charges  associated  with the
     return of such repaired or replacement  Material to Buyer, will be borne by
     Buyer but  prepaid  by Seller and  listed as a  separate  item on  Seller's
     invoice for repair.  Seller will bear the risk of in-transit damage or loss
     for shipments of repaired or replacement Material to Buyer.

     The cost to Buyer  of  out-of-warranty  repair  for  chassis  will be fifty
     dollars  ($50.00)  per  chassis,  which cost will be subject to annual rate
     increases of no more than five percent (5%).

(c)  Procedures Applicable to Both Under Warranty and Out-of-Warranty Repair

     Buyer may contact Seller concerning any questions that may arise concerning
     repair, at no charge to Buyer.

     Buyer shall furnish the  following  information  with Material  returned to
     Seller for repair:  (a) Buyer's name and complete address;  (b) name(s) and
     telephone  number(s) of Buyer's employee(s) to contact in case of questions
     about the  Material  to be  repaired;  ( c) "ship to" address for return of
     repaired  Material if different from address in (a); (d) a complete list of
     Material returned;  (e) the nature of the defect or failure,  if known; and
     (f) whether or not the returned Material is still under warranty.

     Repair  or  replacement  Material  will be  marked  by  Seller  to show the
     warranty expiration date,  stenciled or otherwise identified in a permanent
     manner, at a readily visible location on the Material and packing box.

     All  invoices  originated  by Seller  for repair  services  must be clearly
     identified as such,  and must contain a reference to Buyer's order for said
     repair  services.  Invoices for repair services will be paid by Buyer,  net
     thirty (30) days.

     In addition to the  foregoing,  TSG will provide  Monthly Repair Reports to
     SWBT in accordance with the NOTICES clause of the Contract.  A copy of each
     report  will  also be sent  via  facsimile  to  SWBT's  Director-Technology
     Integration, (210) 222-7702, on the same date. Each report will include the
     preceding  calendar  month and must be  received  by SWBT by the  fifteenth
     (15th)  calendar day of the following  month.  The first report will be for
     the month of June 1997. Each report will include the following information:
     1) the total number 


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     of chassis recertified by TSG (as described above in the COMMITMENTS OF THE
     PARTIES clause), new chassis purchased hereunder,  and deployed TSG chassis
     purchased by SWBT prior to the execution of this  Contract  which are still
     under  warranty,  which were tested by TSG during  each such month;  2) the
     number of said  chassis  tested  during  each  such  month and found not to
     perform per the REQUIREMENTS; 3) the repairs that were required; and 4) the
     number of said chassis  which were  determined by TSG to be NTF during each
     such month.

     SWBT or its  representatives  will have the right to audit the  testing and
     repair  performed  by TSG  pursuant  to this  clause at any time,  wherever
     performed,  upon giving  twenty-four  (24) hours oral or written  notice to
     TSG.

     Unless otherwise agreed upon by the parties,  Seller will make commercially
     reasonable  efforts to repair and return ship all repaired and  replacement
     Material  within  thirty (30)  calendar days of receipt of the Material for
     repair.

(d)  Selection of Outside Repair Vendor by TSG

     TSG,  at no charge to SWBT,  will select and train a  qualified,  competent
     repair vendor ("outside  vendor")  acceptable to SWBT by December 31, 1997,
     and provide said vendor with all  manuals,  specifications,  documents  and
     other information  needed to perform repair on all Material.  SWBT will not
     unreasonably withhold its approval of an outside vendor so selected by TSG.
     SWBT will have the right to require  reasonable  assurance from TSG of said
     vendor's  qualifications  and that said outside vendor has been  adequately
     trained to perform  the  competent  repair of all  Material.  TSG will also
     provide said vendor with a list of all repair parts that are needed, or may
     be needed, to repair all Material,  and will identify each such repair part
     by part  number or other  identification,  and  identify  the  manufacturer
     and/or supplier of each such part. It will be TSG's responsibility to reach
     agreement with said vendor  regarding the protection of TSG's  confidential
     technical documentation and information.

     TSG will sell all parts  necessary  to make  repairs to the Material to the
     outside vendor at fifteen  percent (15%) above TSG's cost. TSG will provide
     written substantiation of such cost to SWBT, upon request.

     SWBT will have the right to negotiate the cost of repair of SWBT's Material
     directly with the outside  vendor  selected by TSG. If said outside  vendor
     will not agree to provide  repair  services at an average  price within one
     hundred  fifty percent  (150%) of TSG's price,  TSG will pay to the outside
     vendor on Buyer's behalf,  the incremental  difference  between one hundred
     fifty percent (150%) of TSG's price and the outside vendor's price, through
     September 30, 1998.

     TSG's  failure  to select and train an outside  repair  vendor as  required
     herein will  constitute a breach of the Contract by TSG,  concerning  which
     breach  SWBT is not  required  to provide  advance  notice nor allow TSG an
     opportunity to cure. In the event of such breach,  SWBT 


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     will have the right to immediately  cancel this Contract without penalty or
     further  obligation  to TSG,  including  the  payment  to be made to TSG on
     December 31, 1997 and all subsequent  payments  scheduled  thereafter under
     the  Contract.  Further,  in such  event,  SWBT  will not be  obligated  to
     purchase or accept any  additional  shipments of new GemStar  4032-GSX kits
     scheduled hereunder.

(e)  Selection of Outside Repair Vendor by SWBT

     TSG will not have the  exclusive  right  to  provide  repair  services  for
     Materials.  SWBT  may,  at any time  during  the time TSG is  obligated  to
     provide said repair services hereunder, select a vendor of SWBT's choice to
     provide  such   services.   TSG  will  provide  said  vendor   information,
     documentation,  repair parts and parts lists  ("resources")  in  accordance
     with  TSG's  obligations  to  provide  such  resources  to a repair  vendor
     selected by TSG as described in paragraph (d) of this clause, provided that
     such vendor selected by SWBT signs an appropriate  non-disclosure agreement
     regarding   the   protection   of   TSG's   proprietary   information   and
     documentation. TSG will provide services under this sub-paragraph (e) at an
     hourly rate of seventy-five dollars ($75.00). If travel by TSG personnel is
     required, Buyer will reimburse TSG for normal business travel expenses. TSG
     will not be responsible to provide computer hardware to any vendor selected
     by SWBT.

     The foregoing notwithstanding,  nothing contained in this clause will waive
     or otherwise  adversely  affect Buyer's rights under the WARRANTY clause or
     any other  provision of this  Contract,  and will not alter any time period
     within which Seller is obligated to perform as set forth in the Contract.

     Seller's  obligations under this clause will continue for a period of seven
     (7) years  after the date of last  shipment  of  Material  pursuant to this
     Contract  unless  SWBT  agrees in  writing to a  different  period of time.
     Seller's  obligations  under this clause will  survive any  termination  by
     Buyer  pursuant  to  the  TERMINATION  clause  or any  cancellation  of the
     Contract by Buyer pursuant to the BREACH BY SELLER clause.

RIGHT OF ACCESS

Both Seller and Buyer will permit reasonable access to the other's facilities in
connection  with work hereunder.  No charge will be made for such visits.  It is
agreed that  twenty four (24) hours prior  notice will be given when such access
is requested. Seller agrees to remove any of its employees from Buyer's premises
at Buyer's request.

SELLER'S INFORMATION

Information,  including  specifications,  drawings,  sketches,  models, samples,
tools,  computer or other  apparatus  programs,  technical  information or data,
written, oral or otherwise,  furnished by Seller to Buyer under this Contract or
in  contemplation   thereof  will  not  be  considered  to  be  confidential  or
proprietary unless so marked by Seller as confidential or proprietary.


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SELLER'S LIMITATION ON PAYMENTS TO BUYER

Notwithstanding  anything in the Contract to the contrary, in no event shall the
damages, charges, credits, assessments or the like, in the aggregate, payable by
Seller arising from the provisions of the SHIPMENTS TO BUYER,  RELIABILITY,  and
ERROR  CORRECTION  Clauses  hereunder exceed five (5%) percent of the then total
invoice amounts issued by Seller to Buyer hereunder.

SEVERABILITY

If any provision of this Contract is determined to be invalid or  unenforceable,
such invalidity or unenforceability  will not invalidate or render unenforceable
the entire  Contract,  but rather the entire Contract will be construed as if it
did not contain the particular  invalid or  unenforceable  provision(s)  and the
rights  and  obligations  of Seller  and Buyer will be  construed  and  enforced
accordingly.

SHIPMENTS TO BUYER

Seller shall be allowed a maximum shipping interval of thirty (30) calendar days
after each of the  purchase  dates set forth in the  COMMITMENTS  OF THE PARTIES
clause,  paragraph 6, to ship said kits  purchased on each such date.  Each such
shipment must be received by Buyer within ten (10) calendar days of the last day
of the  maximum  shipping  interval  unless  otherwise  mutually  agreed  by the
parties,  in writing.  Unless mutual agreement is reached,  should Buyer request
rescheduling  resulting  in an  extension  of the  shipping  date by  more  than
fourteen (14) days beyond the maximum shipping interval for any shipment, Seller
shall be entitled to assess a charge of one and one half  percent  (1.5%) of the
chassis price per month on chassis included in the rescheduled shipment.  Should
Seller fail to make each  shipment of said  chassis  within said thirty (30) day
maximum shipping  interval,  Seller will be in breach of the Contract and Buyer,
without  advance notice or opportunity  for TSG to cure,  will have the right to
immediately  cancel the Contract,  without penalty or further obligation to TSG,
including the withholding of all subsequent  milestone payments and payments for
material and services not already  delivered  and/or  provided to SWBT.  In such
event, SWBT will not be obligated to purchase or accept any additional shipments
of new GemStar 4032-GSX kits scheduled hereunder.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise adversely affect Buyer's rights under the WARRANTY clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.

SHIPPING AND BILLING

Seller agrees to:

(a)   As to the new GemStar  4032-GSX  kits  purchased on each date set forth in
      the COMMITMENTS OF THE PARTIES clause,  paragraph 6, ship the total number
      of kits  


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     purchased on each such date in one shipment, unless instructed otherwise by
     Buyer.  As to any other Material,  ship orders  complete unless  instructed
     otherwise by Buyer;

(b)  Ship each  shipment to the  destination  designated  by Buyer in accordance
     with any specified routing instructions.

(c)  Package,  mark and label Material in accordance with Buyer's  Specification
     No. 76295 (except in connection with any bar code requirements)  already in
     Seller's  possession  and made a part  hereof by this  reference.  Adequate
     protective  packaging will be furnished by Seller at no additional  charge.
     Seller further agrees to use MacPac  packaging,  unless otherwise  mutually
     agreed between the parties,  and identify repaired Material with green tape
     on the exterior of the packing box as well as on the individual unit boxes;

(d)  Enclose the  appropriate  packing  memorandum  with each shipment and, when
     more  than  one (1)  package  is  shipped,  clearly  identify  the  package
     containing the packing memorandum;

(e)  Mark Buyer's order and/or purchase number, item sequence numbers,  and item
     identification  numbers  and  descriptions  on  all  packages,  subordinate
     documents and shipping papers;

(f)  Render  invoices in duplicate or as otherwise  specified by Buyer,  showing
     Buyer's  order  and/or  purchase  number,   item  sequence  numbers,   item
     identification numbers and descriptions, through routing and weight;

(g)  Render separate invoices for each shipment;

(h)  Mail  bills of  lading,  if  applicable,  shipping  notices  and  copies of
     transportation bills with Seller's invoices to Buyer's address indicated on
     the applicable order or other purchase document.

(i)  Include only one (1) such order or shipment on each invoice.

(j)  The GemStar 4032-GSX electronic  chassis,  electronic lock and cash box out
     switch  which  comprise  each kit will be shipped as one (1) kit within the
     same box.

For shipments made to Buyer's Material Distribution Center ("MDC") in Lancaster,
Texas,  if any, Seller agrees to ship Material on pallets with dimensions of 42"
by 42" and stack Material thereon no higher than 48".

If prepayment of transportation  charges is authorized,  Seller will include the
transportation  charges for the Material from the F.O.B. point to the designated
destination as a separate charge on Seller's invoice therefor.

Shipping  and routing  instructions  may be altered by mutual  agreement  of the
parties in writing.  Unless otherwise  agreed,  all invoices for the new GemStar
4032-GSX  kits  purchased  hereunder  will be payable  net thirty (30) days from
Buyer's  receipt of the  invoice or kits,  whichever  is later.  


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As to Seller's  provision  of other  Material  and  services,  invoices  will be
payable net thirty (30) days from the date of Buyer's  receipt of the invoice or
Material or services,  whichever is later.  Discounts may be taken when allowed.
C.O.D. shipments will not be accepted.  Late payment charges will be assessed at
a rate of one and one-half percent (1.5%) per month.

SHIPPING PRIORITY

Seller will afford Buyer  shipping  priority over other  customers in accordance
with mutually agreed to shipping schedules.

SOFTWARE MAINTENANCE

Seller agrees to furnish software  maintenance  services to Buyer, at no charge,
through  September 30, 1998. After September 30, 1998,  Seller agrees to furnish
software maintenance services to Buyer at an hourly rate of seventy-five dollars
($75.00),  which rate shall be subject to annual  increases of no more than five
percent  (5%).  "Software  maintenance"  means any of the  services  provided by
Seller that are  designed  to maintain  the  software  in  conformance  with the
REQUIREMENTS.

Seller's  obligations  under this clause will continue for a period of seven (7)
years after the date of last  shipment of Material  under this  Contract  unless
SWBT agrees in writing to a  different  period of time or until SWBT stops using
CoinNet as developed by TSG, whichever occurs first.  Seller's obligations under
this clause will survive any  termination by Buyer  pursuant to the  TERMINATION
clause or any  cancellation  of the Contract by Buyer  pursuant to the BREACH BY
SELLER clause.

SOFTWARE UPDATES

Seller agrees to supply improvements,  new releases,  updates,  extensions,  and
other changes to the CoinNet  software and firmware,  including the pre-existing
and new SMDR software to be developed  hereunder,  which: (a) Seller provides to
other customers who have a license to use any such software; (b) Seller deems to
be logical  improvements  or  extensions  to the original  software  supplied to
Buyer; or (c) are necessary for the software to continue the computing functions
mutually  agreed  upon  between  Seller and Buyer.  Buyer will have the right to
accept or reject any such revised  version of the software or to remove same and
replace it with the previous  version if such new version will degrade or impair
Buyer's computer system. In addition,  Seller will insure that software licensed
hereunder is kept current with new releases of the operating system(s) listed in
Seller's standard  published  specifications or the REQUIREMENTS.  Such software
updates  will be  provided  to Seller at no  charge.  Software  updates  will be
provided to Buyer at Seller's published prices, after September 30, 1998.

Seller's  obligations  under this clause will continue for a period of seven (7)
years after the date of last  shipment of Material  under this  Contract  unless
SWBT agrees in writing to a  different  period of time or until SWBT stops using
CoinNet as developed by TSG, whichever occurs first.  Seller's obligations under
this clause will survive any  termination by Buyer  pursuant to the


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TERMINATION  clause or any cancellation of the Contract by Buyer pursuant to the
BREACH BY SELLER clause.

SOURCE CODE  REQUIREMENTS

(a)  TSG will provide to SWBT a copy of the most current  version of the CoinNet
     software  source code and  documentation  as described in  Attachment A, as
     well  as any  other  information  and/or  materials  required  to  support,
     maintain, order, install, modify or correct said software, by July 2, 1997.

(b)  The new SMDR  software  source  code  and  documentation  (source  code and
     documentation  as described in  Attachment  A, Section III), as well as any
     other information  and/or materials required to support,  maintain,  order,
     install,  modify or correct said software,  will be provided to SWBT by TSG
     on or before September 30, 1997.

(c)  As to the CoinNet  software,  TSG will provide to SWBT,  without charge,  a
     copy of the source code and  documentation  of any and all  changes  and/or
     revisions to said  software,  including all  information  and/or  materials
     pertinent thereto,  of the same type and/or nature as that described in (a)
     and (b) above.

(d)  Seller's  obligations under this clause will continue through September 30,
     1998 unless  SWBT agrees in writing to a different  period of time or until
     SWBT stops using  CoinNet as  developed  by TSG,  whichever  occurs  first.
     Seller's  obligations  under this clause will  survive any  termination  by
     Buyer  pursuant  to  the  TERMINATION  clause  or any  cancellation  of the
     Contract by Buyer pursuant to the BREACH BY SELLER clause.

SUPPORT OF PREVIOUS VERSIONS / SOFTWARE

When  Seller  issues a new  version of  existing  software,  as  provided in the
SOFTWARE  UPDATES  clause  of the  Contract,  Seller  agrees  to  provide  error
correction  and  technical  support for the previous  version of that  software,
without charge to Buyer. Services provided under this clause after September 30,
1998,  will be provided at a price of  seventy-five  dollars  ($75.00) per hour,
which  price will be subject to annual  increases  of no more than five  percent
(5%).

Seller's  obligations  under this clause will continue for a period of seven (7)
years after the date of last  shipment of Material  under this  Contract  unless
SWBT agrees in writing to a  different  period of time or until SWBT stops using
CoinNet as developed by TSG, whichever occurs first.  Seller's obligations under
this clause will survive any  termination by Buyer  pursuant to the  TERMINATION
clause or any  cancellation  of the Contract by Buyer  pursuant to the BREACH BY
SELLER clause.

SURVIVAL OF OBLIGATIONS

In  addition  to the  survival  of  obligations  as set forth  elsewhere  in the
Contract,  Seller's  obligations  hereunder which by their nature would continue
beyond the termination,  cancellation or expiration 


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hereof,  including,  by way of  illustration  only  and  not  limitation,  those
obligations  in the clauses  entitled  "COMPLIANCE  WITH LAWS,"  "INFRINGEMENT,"
"LIABILITY AND INDEMNIFICATION,"  "PUBLICITY,"  "RELEASES VOID," "SEVERABILITY,"
"USE OF  INFORMATION"  and  "WARRANTY,"  will  survive the breach,  termination,
cancellation or expiration of the Contract.

TAXES

In the event that Buyer is liable  under  federal law for excise  taxes or under
state or local law for sales taxes collected by Seller on the Material  provided
hereunder,  Seller agrees to bill such taxes as separate items, listing each tax
jurisdiction  involved.  Buyer will have the right to require  Seller to contest
with the imposing  jurisdiction,  at Buyer's  expense,  any taxes or assessments
which  Buyer may deem to be  improperly  levied.  Seller  further  agrees,  upon
request of Buyer,  to furnish  statements  evidencing that taxes and assessments
for which Buyer is responsible  hereunder and which have been billed to Buyer by
Seller, have been paid.

TECHNICAL SUPPORT FOR COINNET AND MATERIAL

Buyer shall be entitled to ongoing, timely technical support service,  including
field service support and access to Seller by telephone for all CoinNet software
and firmware and Material.  The  availability  or  performance of this technical
support  service  shall not be  construed  as  altering  or  affecting  Seller's
obligations as set forth in the WARRANTY clause or as elsewhere provided in this
Contract. Said support will be provided at no charge through September 30, 1998.
Thereafter,  said support will be provided by Seller at a price of  seventy-five
dollars  ($75.00) per hour,  subject to annual  price  increases of no more than
five percent (5%).

Said  ongoing  technical  support  will be  available  to Buyer from  Seller via
telephone  during normal  working  hours.  Response to Buyer shall be within one
hour (1) after a request is made  provided  that the  request is made and can be
answered  within normal  working  hours.  Technical  support for CoinNet and the
Material  shall be ongoing and extend  beyond the warranty  period for seven (7)
years  after the last  shipment  of Material  under this  Contract,  unless SWBT
agrees in writing to a shorter  period of time or, as to  CoinNet  software  and
firmware,  at such time as Buyer stops  using  CoinNet as  developed  by Seller.
Buyer will call Seller for technical support for CoinNet software,  firmware and
Material, by calling the following number during the times indicated:

                       1-800-447-8353

                       8:00 AM - 5:00 PM EASTERN TIME (M-F)

Seller  will give SWBT  thirty  (30) days  advance  notice of any  change in the
technical support call number.

So long as Buyer  continues to use CoinNet,  Seller  agrees to provide Buyer all
necessary   mail  and  telephone   consulting   assistance  in  the  event  that
difficulties  occur in the use of the software or in Buyer's  interpretation  of
the results of software use.  Upon  notification  by Buyer that such  


                                      167
<PAGE>

consulting  service  is  required,  Seller  will  proceed  promptly  toward  the
resolution of all such reported  problems by using and  coordinating  all Seller
resources which are required to resolve the problem.

Further,  as to CoinNet,  after July 2, 1997,  if a reported  problem  cannot be
resolved by telephone or written  communication within thirty (30) days from the
time Buyer first  contacts  Seller  then,  if  requested  by Buyer,  Seller will
provide an employee  capable of resolving such problem at the  applicable  Buyer
installation  site for no  additional  charge,  provided that the problem is the
failure of the software to perform per the REQUIREMENTS. However, SWBT agrees to
pay reasonable  travel expenses for mutually agreed upon travel of TSG personnel
which is necessary to provide services under this clause. If such failure causes
downtime on Buyer's  computer  system on which the software is  installed,  then
Seller will proceed immediately to resolve the problem.

In the event  that a problem is found to be due to:  (a) a  modification  to the
software  made by Buyer;  or (b) use of the software in a manner which is not in
accordance with the instructions  provided by Seller to Buyer relating to use of
the software as set forth in the COINNET  OPERATING  GUIDELINES in Attachment A,
Buyer agrees to pay Seller for all  technical  support or services  performed to
resolve or investigate the particular problem at Seller's then current published
standard time and material rates,  and reimburse Seller for any related expenses
incurred,  provided  that such  rates and  expenses  are  reasonable  and Seller
furnishes to Buyer supporting documentation therefor.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise adversely affect Buyer's rights under the WARRANTY clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.

Seller's  obligations  under this clause will survive any  termination  by Buyer
pursuant to the TERMINATION  clause or any cancellation of the Contract by Buyer
pursuant to the BREACH BY SELLER clause.

TERMINATION

Buyer may terminate  this Contract  without  cause,  in whole or in part, at any
time,  by giving  Seller at least thirty (30) days prior  written  notice.  Upon
termination,  Buyer  agrees to pay Seller all  amounts  due for the new  GemStar
4032-GSX  kits to be  purchased  by  Buyer  hereunder  which  have  not yet been
purchased and paid for, as set forth in the purchase  schedule set forth herein,
payments to be made net thirty (30) days after the respective scheduled purchase
dates,  provided  however,  that the chassis to have been purchased on each such
purchase date have been shipped and delivered to SWBT as scheduled and ownership
thereof has passed to SWBT.

The milestone payments to be made to Seller on July 2, September 1, and December
31, 1997, and on March 31, 1998, will also be paid as scheduled. In the event of
such  termination,  Buyer will pay any amount due to Seller for  performance  of
services  under this  Contract,  payable  net 


                                      168
<PAGE>

thirty (30) days from receipt of invoice.  Upon request from Buyer,  Seller will
provide written substantiation of all such services billed to Buyer.

In the event SWBT  elects to  terminate  the  Contract  in  accordance  with the
TERMINATION  clause of the  Contract,  or cancels the  Contract  pursuant to the
BREACH BY SELLER clause of the  Contract,  TSG will return to SWBT within thirty
(30) calendar days, at the cost of the party who would have otherwise  borne the
cost of return shipment as provided herein,  all TSG electronic chassis owned by
SWBT in TSG's possession including,  but not limited to, chassis returned to TSG
for repair and/or recertification,  in their then present condition,  whether or
not they have been  repaired,  upgraded  or  recertified.  TSG agrees that TSG's
unauthorized  holding of any such chassis past thirty (30) calendar  days,  will
cause damages to SWBT that will be difficult to determine. Therefore, TSG agrees
to pay SWBT  liquidated  damages  calculated by multiplying  the average monthly
revenues  of a deployed  SWBT  payphone  divided by thirty (30) by the number of
chassis  withheld,  times the number of days past thirty (30) that expire before
the chassis are delivered to SWBT's possession.  The parties agree that such sum
constitutes a reasonable estimate of SWBT's actual financial losses.

TESTING

Buyer  may,  at  its  expense,  have  any  or  all  Material  tested,  repaired,
recertified  or  purchased  hereunder,  tested by Bellcore or other  independent
vendor selected by Buyer. Failure of the products to test in compliance with the
REQUIREMENTS  will be addressed on a priority basis by Seller.  Seller and Buyer
will   develop  a  mutually   agreed  upon  time  line  for  Seller  to  resolve
noncompliance. Failure to correct such problems in accordance with the time line
may result in termination of this Contract and all commitments  will be null and
void on the part of the Buyer.

The foregoing  notwithstanding,  nothing  contained in this clause will waive or
otherwise  adversely  Buyer's  rights  under  the  WARRANTY  clause or any other
provision  of this  Contract,  and will not alter any time period  within  which
Seller is obligated to perform as set forth in the Contract.

TITLE AND RISK OF LOSS

Title to Material  purchased  hereunder will vest in Buyer when the Material has
been  delivered and accepted at the F.O.B.  point  designated by Buyer.  If this
Contract calls for additional  services such as unloading,  installation  or the
like to be  performed  after  delivery,  Seller  will retain risk of loss to the
Material  until  the   additional   services  have  been  performed  to  Buyer's
satisfaction.

TRAINING

Seller will provide Buyer training,  training materials and technical support to
enable Buyer to properly and effectively use CoinNet (including all hardware and
peripherals,  software and firmware) and Material, at no charge to SWBT, through
September 30, 1997.  Thereafter,  such training,  training materials and support
will be provided by Seller at a rate of seventy-five  dollars ($75.00) per hour,
which  rate will be  subject to annual  increases  of no more than five  percent
(5%).


                                      169
<PAGE>

Seller's  obligations  under this clause will continue for a period of seven (7)
years  after the date of last  shipment of  Material  pursuant to this  Contract
unless  SWBT  agrees  in  writing  to  a  different  period  of  time.  Seller's
obligations  under this clause will survive any termination by Buyer pursuant to
the TERMINATION  clause or any cancellation of the Contract by Buyer pursuant to
the BREACH BY SELLER clause.

USE OF INFORMATION

Any specifications,  drawings,  sketches,  models,  samples,  tools, computer or
other apparatus  programs,  technical or business  information or data, written,
oral or  otherwise  (all  hereinafter  designated  "Information"),  furnished to
Seller by Buyer in regard to CoinNet or the  Material  since  January  1994,  or
under this Contract,  or in contemplation  thereof, will remain Buyer's property
and all copies  thereof,  in written,  graphic or other tangible  form,  will be
returned  to  Buyer  upon  request.   Seller  agrees  to  keep  the  information
confidential  in  performing  under this Contract and not use same for any other
purpose  except  upon such  terms as may be agreed  upon by Seller  and Buyer in
writing.

WARRANTY

Seller  warrants  to Buyer that  Material  purchased,  recertified,  repaired or
upgraded hereunder will be merchantable,  free from defects in design,  material
and workmanship,  fit and sufficient for the purposes  intended by Buyer for the
applicable  warranty period as set forth in the Contract.  Material will be free
from  all  liens  and  encumbrances  and will  conform  to and  perform  per the
REQUIREMENTS  and  in  accordance  with  any  other  applicable  specifications,
drawings and samples.

Seller warrants to Buyer that any services provided  hereunder will be performed
in a first-class, workmanlike manner.

Seller  warrants to Buyer that the media on which  software is furnished will be
free  from  defects  in  material  and  workmanship  and free from all liens and
encumbrances.  Seller  further  warrants  that the software  will conform to and
perform  in  accordance  with  any of  Seller's  documentation,  specifications,
drawings, product literature and samples, and the REQUIREMENTS.

In  addition,  if  Material  or  software  contains  one or more  manufacturer's
warranties from a party other than Seller, Seller hereby assigns such warranties
to Buyer. These warranties will be in addition to all other warranties, express,
implied or statutory.

Seller warrants that Material furnished hereunder conforms with and will perform
in accordance with  Attachment A and with Seller's  product  specifications  for
Material  described  in  Attachments  B, C, and D.  Failure of the  Material  to
perform per the  REQUIREMENTS  may result in  cancellation  of the  Contract and
render all commitments of Buyer null and void.


                                      170
<PAGE>

All warranties will survive inspection, acceptance, payment and use. In addition
to Buyer's other remedies,  Material not meeting the warranties contained herein
will, at Seller's option, be repaired or replaced by Seller at no cost to Buyer.

The  warranty  provisions  of this clause  apply with equal force to any part of
Seller's  obligations under the Contract  performed by or dependent on work done
by  others  (e.g.,  subcontractors)  on  behalf  of  Seller.  If any part of the
services  or other  work  performed  by  Seller is  dependent  upon work done by
others,  Seller will inspect  such work and promptly  report to Buyer any defect
therein that renders such other work unsuitable for Seller's proper  performance
hereunder. Seller's silence will constitute approval of such other work as being
fit, proper and suitable for Seller's performance of the services or other work.

Seller  warrants  that all Material  purchased by SWBT prior to execution of the
Contract which is still within the original warranty period will perform per the
REQUIREMENTS for the remainder of said original warranty period.

Seller  warrants  that each of the 11,000 new GemStar  4032-GSX  kits  purchased
hereunder will perform per the REQUIREMENTS  for a period through  September 30,
1998.

TSG  warrants  that the  Integrated  System will  perform  per the  REQUIREMENTS
through September 30, 1998.

Seller's  obligations  under this clause will survive any  termination  by Buyer
pursuant to the TERMINATION  clause or any cancellation of the Contract by Buyer
pursuant to the BREACH BY SELLER clause.

IN WITNESS  WHEREOF,  the  foregoing  Contract has been  executed by the parties
hereto, in two originals, as of the dates set forth below:


                                      171
<PAGE>

________________________________            ________________________________
Vincent C. Bisceglia        Date            Ronald M. Jennings          Date
President and CEO                           Vice President-General Manager
Technology Service Group, Inc.              Public Communications
                                            Southwestern Bell Telephone Company

                            CORPORATE ACKNOWLEDGMENTS

STATE OF TEXAS     )
                   )
COUNTY OF DALLAS   )

     Before me, the undersigned  Notary Public, on this day personally  appeared
Vincent C.  Bisceglia,  known to me to be the person and  officer  whose name is
subscribed to the Contract.  He  acknowledged to me that he is the President and
CEO of  Technology  Service  Group,  Inc.  and  that  he  executed  and is  duly
authorized  to execute the  Contract in the name of and on behalf of  Technology
Service  Group,  Inc.,  for the  purposes  and  consideration  expressed  in the
Contract.

     GIVEN under my hand and seal of office on the _____ day of June, 1997.

                                     ___________________________________________
                                     Notary Public in and for the State of Texas
                                     My commission expires __________

STATE OF TEXAS     )
                   )
COUNTY OF DALLAS   )

     Before me the undersigned  Notary Public,  on this day personally  appeared
Ronald M.  Jennings,  known to me to be the  person  and  officer  whose name is
subscribed to the Contract.  He  acknowledged to me that he executed and is duly
authorized to execute the Contract in the name of and on behalf of  Southwestern
Bell  Telephone  Company for the  purposes  and  consideration  expressed in the
Contract.

     GIVEN under my hand and seal of office on the _____ day of June, 1997.

                                     ___________________________________________
                                     Notary Public in and for the State of Texas
                                     My commission expires __________


                                      172
<PAGE>

                                  ATTACHMENT A

           TECHNICAL STANDARDS, BENCHMARK MEASUREMENTS, SPECIFICATIONS
                AND OTHER REQUIREMENTS FOR COINNET AND MATERIAL

In addition to the technical standards,  benchmark measurements,  specifications
and other  requirements  set forth  elsewhere  in the  Contract,  the  technical
standards,  benchmark  measurements,  specifications  and other requirements set
forth in this Attachment will apply to CoinNet,  including computer hardware and
peripherals, software (including pre-existing SMDR software added to the CoinNet
software  before  execution  of the  Contract),  new SMDR  software  and chassis
firmware, and all Material, including GemStar 4032-GS, upgraded GemStar 4032-GS,
GemStar 4032-GSX,  and all Gemini chassis  (hereinafter the "chassis"),  CMI-30C
electronic  locks  (hereinafter  the  "locks"),  CMI  2752-001  electronic  keys
(hereinafter the "keys"),  CMI 2680-001 electronic key controllers  (hereinafter
the "controllers"),  and associated power sources  (hereinafter the "adaptors"),
which CoinNet and Material are subjects of the Contract to which this Attachment
is  attached.   All  of  the  technical   standards,   benchmark   measurements,
specifications and other requirements set forth in this Attachment and elsewhere
in the Contract are referred to collectively  herein as the  "REQUIREMENTS." All
technical   standards,   benchmark   measurements,   specifications   and  other
requirements  are  subject  to Buyer's  operation  of the  Integrated  System in
accordance with the instructions set forth in the COINNET OPERATING  GUIDELINES,
below.

                   COINNET HARDWARE AND SOFTWARE REQUIREMENTS

I.   Assumptions

1.   The term "peak  hours" as used  herein,  means the hours from 10 a.m.  to 3
     p.m. and from 9 p.m. to 12 a.m., inclusive.

2.   All  benchmark  measurements,  except  for trunk  busy  studies,  should be
     considered  to have  sampling  rates of one every  fifteen  minutes  and be
     averaged  over a two week period  known as the "study  period."  Trunk busy
     studies  will  provide  the total  number of  occurrences  per hour,  to be
     averaged over a one week period.

3.   The  system  must  perform  per the  REQUIREMENTS  with  all  features  and
     functionalities as required in the Contract including,  without limitation,
     the  pre-existing  SMDR  software and the  additional  SMDR  software to be
     developed  hereunder  ("new SMDR  software")  and support all TSG  chassis,
     including GemStar 4032-GS,  upgraded GemStar 4032-GS, GemStar 4032-GSX, and
     all Gemini chassis purchased by SWBT both before and after the execution of
     the Contract.  TSG understands that the total number of such chassis may be
     up to 75,000.

4.   CoinNet  must  simultaneously  support  all  deployed  chassis,  up  to  15
     concurrent  interactive  administrative  users,  the  existing  base of 360
     technicians who perform  installations,  collections  and repair,  up to 20
     concurrent reports (with no more than 5 of said reports being SMDR reports)
     in normal peak hours operations and up to 15 concurrent manual polls.


                                      173
<PAGE>

     Normal "peak hours" operational functions and reports include:

     o    Adds,  deletes and changes to the phones database.  
     o    Adds,  deletes and changes  to  the  options  database.  
     o    Global  changes  to  the  phones database. 
     o    Building phone groups based on phones database criteria.
     o    Phone database reports.
     o    Manual polling of phones.
     o    System log reports.
     o    Daily tape backup.
     o    SMDR reports.

     Operational  functions  that  will be  performed  outside  of "peak  hours"
     include:

     o    PaSS export for collected phones,  exported from phones database.  Run
          four (4) times a day,  two (2) times  during  "peak  hours"  and twice
          during "non peak" hours.
     o    PaSS  import of route and stop  information  to the  phones  database.
     o    "Needs collect" report processed and faxed to 87 sites.
     o    FTP of all databases to backup machine.
     o    Daily maintenance reports processed.
     o    Autopolling.

     TSG will notify SWBT of the impact on CoinNet's  ability to perform per the
     REQUIREMENTS  that may and/or will result from mutually agreed upon changes
     to said features, functions, reports or processes.

5.   In addition to the  REQUIREMENTS set forth elsewhere in this Attachment and
     in the Contract, CoinNet, it's features and functionalities, including, but
     not limited to, the features,  functions,  reports and processes  mentioned
     above,   must  perform  per  the   specifications   of:  TSG  Document  No.
     44156-750-05A (12/94),  (Attachment B); TSG Document No. 44156-770-01 (4/95
     and 6/95)  (Attachment  C); CMI Document Nos.  CS-2680-001  and CS-2752-001
     (1996) (Attachment D); and all updates of said documents.

6.   SWBT  agrees to update all  chassis  deployed  by SWBT with the most recent
     TSG-provided software updates by July 2, 1997.

II.  SYSTEM HARDWARE REQUIREMENTS

1. Memory

     a.   Memory utilization must maintain an average during the study period of
          no less than ten percent (10%) free pages.


                                      174
<PAGE>

     b.   During the study period, the system swap file must maintain an average
          of forty percent (40%) free pages.

2. Disk Utilization

     a.   The  percentage  of disk  subsystem  busy with  read/write  operations
          during  the study  period  must  never  exceed an  average  of seventy
          percent (70%).

     b.   The disk wait  time  during  the study  period  must  never  exceed an
          average of twenty (20) milliseconds.

     c.   Overall disk capacity must never exceed eighty percent (80%) full.

3. CPU Utilization

     a.   The average  percentage of measured CPU utilization  must never exceed
          ninety percent (90%) during the study period.

     b.   The average  percentage  of CPU time waiting on block I/O (as measured
          by UNIX or SCO SAR utility)  must never exceed forty  percent (40%) of
          total non-idle processor time during the study period.

4. Busy Line (Trunk Group) Study

     a.   The number of overflows  (also known as incoming  busies)  compared to
          total number of calls on a trunk group must never exceed an average of
          nine percent (9%) for peak hours, over any weekly study period.

III. Software/Application Requirements

1. Source Code

The  software  and source code for CoinNet and SMDR must be provided as required
in  this  Attachment  and  elsewhere  in the  Contract,  and  will  include  the
following:

a)   TSG  must  provide  to  SWBT a copy  of  CoinNet  software,  including  the
     pre-existing  SMDR software and new SMDR  software,  and any other software
     developed for SWBT by TSG hereunder,  within the respective time frames set
     forth in the Contract.  The source codes and program materials,  as well as
     any other  documentation  required to support,  maintain,  order,  install,
     modify,  or correct the most current  version of said software must also be
     provided  to SWBT  within  the  respective  time  frames  set  forth in the
     Contract.  SWBT  will  have the  absolute  right  to make any  alterations,
     variations, modifications,  additions or improvements to the source code of
     said  software at its own risk and expense,  or contract with third parties
     for such modifications,  provided such third parties are not competitors of
     TSG, provided SWBT 


                                      175
<PAGE>

     obtains an appropriate  non-disclosure agreement from any such third party,
     and  provided  that  SWBT  shall  restrict  the  use  of the  source  code,
     documentation  and software to SWBT,  its parent,  subsidiary and affiliate
     companies.

b)   Title to  deliverables  shall  reside  with TSG.  All  rights,  title,  and
     interest,  including copyright,  in all original works for authorship fixed
     in any tangible medium, will belong to TSG.

c)   All rights, title and interest in and to all intellectual property produced
     for SWBT by TSG shall belong to TSG and shall be considered "works made for
     hire" in accordance with the United States copyright law. SWBT shall have a
     non-exclusive  license to use such  property,  which SWBT may assign to any
     parent, affiliate or subsidiary company without the consent of TSG.

2. Documentation

Documentation  is  defined  as all  documentation  used in  relation  to CoinNet
(including computer hardware and peripherals,  software (including  pre-existing
and new SMDR  software) and chassis  firmware) and Materials  (including all TSG
chassis as listed in the  PREAMBLE  of the  Contract,  electronic  locks,  keys,
controllers and adaptors,  including system procedures,  functions, and database
structures,  operating and instruction  manuals,  system level documentation and
protocols  and access  methods  used by  CoinNet  and the  chassis to  establish
communication,  including  controls used to negotiate  and issue and/or  receive
commands to and/or from CoinNet and the chassis,  and other materials describing
the structure and operation of all CoinNet software and its interfaces. TSG will
provide the documentation to SWBT before July 2, 1997, except as to the new SMDR
software,  the  documentation  for which will be provided to SWBT as soon as the
design  thereof has been  completed,  but no later than  September 30, 1997. The
documentation  will include the following  but may also include other  requested
and available information:

         a)  Library list
         b)  Module Map-Object Descriptions/Purpose for all objects
         c)  Process Overview
         d)  Implementation Notes
         e)  Description of Use
         f)  Specific Build Instructions
         g)  Process flow for application, including each subsystem
         h)  Current Bug List(unfixed or unresolved problems
         i)  Description of all development tools used
         j)  Third party licensing information and reference details

                ELECTRONIC LOCKS, KEYS, CONTROLLERS AND ADAPTORS

The electronic  locks, the four hundred  sixty-seven (467) CMI keys delivered in
April  and  May  1997,  the  controllers  and  adaptors  must  perform  per  the
REQUIREMENTS under normal SWBT field operating  conditions,  including,  without
limitation,  the specifications and requirements set forth herein and in Control
Module,  Inc.'s  (CMI's)  customer   specification   documents  CS-2680


                                      176
<PAGE>

- -001 and  CS-2752-001  (1996);  TSG  Document  No.  44156-750-05A  (12/94);  TSG
Document No. 44156-770-01 (4/95 and 6/95); and all updates of said documents.

                               ELECTRONIC CHASSIS

All new GemStar 4032-GSX chassis (including the electronic lock and cash box out
switch) purchased under the Contract,  all recertified  chassis (as described in
the  Contract),  and all other TSG  electronic  chassis  owned by SWBT and still
under  warranty,  must  perform per the  REQUIREMENTS,  under  normal SWBT field
operating  conditions,  including,  without  limitation,  the specifications and
requirements set forth herein and in TSG Document No. 44156-750-05A (12/94); TSG
Document No. 44156-770-01 (4/95 and 6/95); CMI customer specification  documents
CS-2680-001 (1996) and CS-2752-001; and all updates of said documents.

                          COINNET OPERATING GUIDELINES

SWBT will perform the  following  procedures  which may be modified from time to
time by mutual agreement of the parties.

System Administrator Daily Checks:

     o    Monitor and clean up unneeded files and reports. Check system clock.
     o    Check faxserver.
     o    Check Coinnet Polls.
     o    Check for any locked up modems.  Check  that faxed  reports  have gone
          out.
     o    Check that daily maintenance report has run.
     o    Daily tape backup.
     o    Check that databases were FTPed to backup machine.

Operator Basic Guidelines

     o    Do operating system and voice file downloads on nights and weekends.
     o    Upgrade all chassis to the latest  operating system version (H.EPE for
          GS phones, L.eLE for 1 meg phones).
     o    Setup all 1 meg option files to allow call-ins at 1200 baud.
     o    Restrict  Reports/Globals  changes to no more than 20  simultaneously.
          Only 5 simultaneous SMDR/CDR reports.
     o    60-70 modems should remain  dedicated to incoming call traffic  during
          daytime hours.
     o    Delete disconnected numbers from the database.
     o    Investigate no activity phones.


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<PAGE>

                              GENERAL REQUIREMENTS

To the extent that any of the  above-referenced TSG and/or CMI documents contain
specifications  inconsistent  with each other, the  specifications  contained in
Attachment  A  will  prevail.  If any of  the  specifications,  requirements  or
instructions  contained  in said  documents  have been updated or revised in any
way, TSG will so notify SWBT by 5:00 p.m. CDT on July 2, 1997.

Whether   or  not   specifically   identified   in  the   Contract   or  in  the
above-referenced  TSG and CMI documents,  TSG must provide an Integrated  System
that performs per the  REQUIREMENTS,  the components of which Integrated  System
are: CoinNet (computer hardware and peripherals, software and chassis firmware),
pre-existing and new SMDR software,  electronic chassis, electronic locks, keys,
controllers and adaptors.  Said Integrated  System must provide the features and
functionalities  set forth in the Contract and in said TSG and CMI documents and
perform per the REQUIREMENTS.

TSG must  continue  to  support  CoinNet or do so  through  its  representatives
approved  by SWBT,  as set forth in the  Contract,  until  SWBT  stops  using or
modifies  the source code of the CoinNet  software.  Said  support must meet the
service levels documented in the Contract  including,  without  limitation,  the
following clauses: EMERGENCY SUPPORT SERVICE, ERROR CORRECTIONS, CUSTOM SOFTWARE
DEVELOPMENT,   SOFTWARE  MAINTENANCE,  SOFTWARE  UPDATES,  SUPPORT  OF  PREVIOUS
VERSIONS-SOFTWARE,  TECHNICAL SUPPORT FOR COINNET AND MATERIAL,  REPAIR SERVICES
FOR  MATERIAL,  CHANGES TO  MATERIAL  AND  CLASSIFICATION  THEREOF,  ENGINEERING
COMPLAINTS,   CONTINUING  AVAILABILITY  OF  REPLACEMENT  AND  REPAIR  PARTS  and
MATERIAL/SOFTWARE DOCUMENTATION.


                                      178


                                                                      EXHIBIT 11

                 STATEMENT RE COMPUTATION OF EARNINGS PER SHARE

<TABLE>
<CAPTION>
                                                                 Five
                                                 Year           Months         Year           Year
                                                 Ended           Ended         Ended          Ended
                                               March 31,       March 31,     March 29,      March 28,
                                               1995 (1)        1995 (1)      1996 (1)       1997 (1)
                                               ---------       ---------     ---------      ---------
                                              (Pro Forma)
<S>                                            <C>            <C>            <C>            <C>      
Weighted average number of common and
 common equivalent shares outstanding:
    Weighted average number of shares of
      common stock outstanding during the
      period (2)                               3,500,000      3,500,000      3,500,000      4,549,094
    Incremental shares assumed to be
      outstanding related to common stock
      options granted and outstanding,
      excluding options granted within
      twelve months of initial public
      offering                                      --             --          345,250        567,580
    Incremental shares assumed to be
      outstanding related to common
      stock options granted within
      twelve months of initial public
      offering                                    89,000         89,000         89,000           --
    Incremental shares assumed to be
      outstanding related to common stock
      warrants issued and outstanding               --             --           40,000        603,941
    Shares of common stock assumed to be
      purchased upon exercise of
      outstanding options and warrants(3)        (47,222)       (47,222)      (103,361)      (940,352)
                                             -----------    -----------    -----------    -----------
Weighted average number of common
  and common equivalent shares
  outstanding - Primary earnings per           3,541,778      3,541,778      3,870,889      4,780,263
  share
Adjustment of number of shares assumed
  to be purchased upon exercise of options
  and warrants based on the closing market          --             --             --             --
  price
                                             -----------    -----------    -----------    -----------
Weighted average number of common
  and common equivalent shares
  outstanding - Earnings per share
  assuming full dilution                       3,541,778      3,541,778      3,870,889      4,780,263
                                             ===========    ===========    ===========    ===========

Net income (loss)                            $(1,599,000)   $(1,065,581)   $ 1,177,371    $ 1,010,659
Adjustment of interest expense,
 net of tax effect, related to
 assumed repayment of debt
 obligations due to 20% limitation
 on purchase of shares upon exercise
 of outstanding options and warrants                --             --             --           18,785
                                             -----------    -----------    -----------    -----------
Net income (loss) as adjusted                $(1,599,000)   $(1,065,581)   $ 1,177,371    $ 1,029,444
                                             ===========    ===========    ===========    ===========
Net income (loss) per share:
  Primary                                    $     (0.45)   $     (0.30)   $      0.30    $      0.22
                                             ===========    ===========    ===========    ===========
  Assuming full dilution                     $     (0.45)   $     (0.30)   $      0.30    $      0.22
                                             ===========    ===========    ===========    ===========
</TABLE>

(1)  Computations do not reflect exercise of outstanding options and warrants if
     the effect  thereof is  anti-dilutive  except for the year ended  March 28,
     1997 as required by  Accounting  Principles  Board Opinion No. 15 (APB #15)
     under the  modified  treasury  stock  method,  and  except as  required  by
     Securities  and Exchange  Commission  Accounting  Bulletin  Topic 4D, stock
     options  granted  during the twelve months prior to the  Company's  initial
     public  offering  at  prices  below the  public  offering  price  have been
     included in the  calculation of weighted  average shares of common stock as
     if they were outstanding as of the beginning of the periods presented.

(2)  Except for the year ended March 28, 1997, the weighted average of number of
     shares common stock  outstanding  represents the number of shares of common
     stock issued pursuant to the terms of an Investment  Agreement  between the
     Company, Wexford Partners Fund, L.P., Acor S.A., and Firlane Business Corp.
     dated October 31, 1994.

(3)  Shares of common stock assumed to be purchased  with proceeds upon exercise
     of outstanding options and warrants is based on the average market price of
     the  Company's  common stock during the period and is limited to 20% of the
     number of common shares outstanding at the end of the period, if applicable
     in accordance with APB #15.


                                      179

<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
THIS  SCHEDULE  CONTAINS  SUMMARY  FINANCIAL   INFORMATION  EXTRACTED  FROM  THE
COMPANY'S  FINANCIAL  STATEMENTS  FOR THE  YEAR  ENDED  MARCH  28,  1997  AND IS
QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                             MAR-28-1997
<PERIOD-END>                                  MAR-28-1997
<CASH>                                             67,880   
<SECURITIES>                                            0   
<RECEIVABLES>                                   3,381,737   
<ALLOWANCES>                                     (146,960)   
<INVENTORY>                                    10,879,180   
<CURRENT-ASSETS>                               14,865,472   
<PP&E>                                          2,566,497   
<DEPRECIATION>                                 (1,719,054)   
<TOTAL-ASSETS>                                 19,772,382   
<CURRENT-LIABILITIES>                           6,644,652   
<BONDS>                                                 0   
                                   0   
                                             0   
<COMMON>                                           47,018   
<OTHER-SE>                                     13,080,712   
<TOTAL-LIABILITY-AND-EQUITY>                   19,772,382   
<SALES>                                        33,471,918   
<TOTAL-REVENUES>                               33,471,918   
<CGS>                                          26,638,622   
<TOTAL-COSTS>                                  26,638,622   
<OTHER-EXPENSES>                                1,776,611   
<LOSS-PROVISION>                                        0   
<INTEREST-EXPENSE>                                399,469   
<INCOME-PRETAX>                                 1,544,038   
<INCOME-TAX>                                      533,379   
<INCOME-CONTINUING>                             1,010,659   
<DISCONTINUED>                                          0   
<EXTRAORDINARY>                                         0   
<CHANGES>                                               0   
<NET-INCOME>                                    1,010,659   
<EPS-PRIMARY>                                         .22   
<EPS-DILUTED>                                         .22   
                                             


</TABLE>


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