SMARTSERV ONLINE INC
10QSB, 1996-05-15
COMPUTER PROCESSING & DATA PREPARATION
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================================================================================


                                   FORM 10-QSB

                       SECURITIES AND EXCHANGE COMMISSION
                              Washington, DC 20549


[ X ]           QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                SECURITIES EXCHANGE ACT OF 1934


                  For the quarterly period ended March 31, 1996
                                                ---------------

                         Commission file number 0-28008


                             SmartServ Online, Inc.
- - --------------------------------------------------------------------------------
        (Exact name of small business issuer as specified in its charter)

 Delaware                                                             13-3750708
- - --------------------------------------------------------------------------------
(State or other jurisdiction of             (I.R.S. Employer Identification No.)
incorporation or organization)

          Metro Center, One Station Place, Stamford, Connecticut 06902
- - --------------------------------------------------------------------------------
               (Address of principal executive offices) (Zip Code)


                                 (203) 353-5950
- - --------------------------------------------------------------------------------
              (Registrant's telephone number, including area code)



Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such shorter  periods that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days. Yes __ No __X_

Transitional Small Business Disclosure Format (check one):
        Yes       NO  X
            ---      ---


The number of shares of common stock, $.01 par value,  outstanding as of May 13,
1996 was 3,695,000.


================================================================================
<PAGE>


                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

                                      Index





PART 1.      FINANCIAL INFORMATION

Item 1.      Financial Statements

          Balance   Sheets  -  June  30,   1995  and  March  31,  1996
          (unaudited) ....................................................... 2

          Statements of Operations - three months ended March 31, 1996
          and 1995; nine months ended March 31, 1996 and 1995; and the
          period from August 20,  1993  (inception)  to March 31, 1996
          (unaudited)........................................................ 4

          Statements of  Stockholders'  Equity  (Deficiency) - for the
          period August 20, 1993  (inception) to June 30, 1995 and for
          the nine months ended March 31, 1996 (unaudited)................... 5

          Statements of Cash Flows - three months ended March 31, 1996
          and 1995; nine months ended March 31, 1996 and 1995; and the
          period from August 20,  1993  (inception)  to March 31, 1996
          (unaudited)........................................................ 7

          Notes to Unaudited  Financial Statements........................... 8

Item 2.   Management's   Discussion  and  Analysis  of  Financial
          Condition and Results of Operations............................... 13


PART      II. OTHER INFORMATION

Item 6.   Exhibits and Reports on Form 8-K.................................. 16

          Exhibit  11 -  Computation  of  earnings  per  share - three
          months   and  nine   months   ended   March  31,   1996  and
          1995....... ...................................................... 17

          Exhibit 27  -  Financial Data  Schedule........................... 18

          Signatures........................................................ 19


                                       1

<PAGE>

                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

                                 Balance Sheets

<TABLE>
<CAPTION>
                                                         June 30,      March 31,
                                                           1995          1996
                                                    ---------------------------
<S>                                                       <C>         <C>      
Assets                                                               (unaudited)

 Current assets:
  Cash                                              $       --     $  4,266,240
  Due from officers                                        4,053         25,812
  Inventory                                               10,440           --
  Prepaid expenses                                         8,669         55,910
  Accounts receivable                                       --            1,972
                                                    ---------------------------
 Total current assets                                     23,162      4,349,934

 Property and equipment:
  Data processing equipment                               72,460        176,196
  Office furniture and equipment                          26,600         32,674
  Display equipment                                       12,815         12,815
                                                    ---------------------------
                                                         111,875        221,685
     Accumulated depreciation                            (23,190)       (44,322)
                                                    ---------------------------
                                                          88,685        177,363

 Other assets:
     Deferred financing costs                               --          332,016
     Security deposit                                     81,218         81,218
     Computer software, net of accumulated
        amortization of $4,986 at June 30, 1995
        and $9,671 at March 31, 1996 respectively         20,526         28,004
                                                    ---------------------------
                                                         101,744        441,238
                                                    ---------------------------
 Total assets                                       $    213,591      4,968,535
                                                    ===========================
</TABLE>


See accompanying notes.

                                        2


<PAGE>
                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

                                 Balance Sheets

<TABLE>
<CAPTION>
                                                         June 30,     March 31,
                                                           1995         1996
                                                    --------------------------
<S>                                                   <C>            <C>      
Liabilities and stockholders' equity                                (unaudited)

 Current liabilities:
  Accounts payable                                   $     282,481  $   223,760
  Accrued liabilities                                       22,234      214,054
  Accrued interest                                         106,595         --
  Payroll taxes payable                                     88,183       16,598
  Salaries payable                                          28,192       18,250
  Notes payable                                            462,502         --
  Loans from officers                                       42,550         --
                                                    --------------------------
 Total current liabilities                               1,032,737      472,662


 Long-term debt                                          1,225,000         --


 Stockholders' equity (deficiency)
  Common stock:
     Common shares - $.01 par value; 5,000,000 shares
     authorized; shares issued and outstanding,
     1,775,000 at June 30, 1995 and 3,695,000 at
     March 31, 1996                                         17,750       36,950
  Additional paid-in capital                               319,205    8,637,818
  Deficit accumulated during development stage          (2,381,101)  (4,178,895)
                                                    --------------------------
  Total stockholders' equity (deficiency)               (2,044,146)   4,495,873
                                                    --------------------------
  Total liabilities and stockholders' equity         $     213,591  $ 4,968,535
                                                    ===========================

</TABLE>
See accompanying notes.


                                        3


<PAGE>
                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)
                            Statements of Operations

<TABLE>
<CAPTION>


                                                                                                        August 20, 1993
                                                        Three months                  Nine months        (inception) to
                                                       ended March 31,               ended March 31,     March 31, 1996
                                               -----------------------------------------------------------------------
                                                    1996           1995           1996          1995
                                               -----------------------------------------------------------------------
                                                         (Unaudited)                  (Unaudited)           (Unaudited)
<S>                                            <C>            <C>            <C>            <C>            <C>         
Product development expenses ...............   $  (370,014)   $  (156,932)   $  (652,737)   $  (581,026)   $(1,330,040)

Selling, general and administrative expenses      (237,184)      (406,790)      (645,436)      (892,421)    (2,218,289)
                                               -----------------------------------------------------------------------

Loss from operations .......................      (607,198)      (563,722)    (1,298,173)    (1,473,447)    (3,548,329)

Other income (expense):
Interest income ............................           150          2,216            150          7,257          9,145
Interest expense ...........................      (281,480)       (43,208)      (499,771)       (43,208)      (639,711)
                                               -----------------------------------------------------------------------

Net loss ...................................   $  (888,528)   $  (604,714)   $(1,797,794)   $(1,509,398)   $(4,178,895)
                                               =======================================================================

Net loss per share (Note 1) ................   $     (0.42)   $     (0.51)   $     (0.90)   $     (0.91)
                                               ========================================================
Weighted average shares outstanding
   (Note 1) ................................     2,118,750      1,176,650      1,990,700      1,663,950
                                               ========================================================
</TABLE>

See accompanying  notes.


                                       4

<PAGE>
                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

                 Statements of Stockholders' Equity (Deficiency)

                         For the period August 20, 1993
                      (inception) to June 30, 1995 and for
                      the nine months ended March 31, 1996
                                   (unaudited)

<TABLE>
<CAPTION>

                                                                                                              Deficit
                                                                                                           Accumulated
                                                                   Common Stock           Additional          During
                                                                                            Paid-in         Development
                                                                Shares       Par            Capital            Stage
                                                                            Value
                                                              ------------------------------------------------------------
<S>                                                          <C>             <C>             <C>             <C>        
Issuance of common stock to officers on August 20,
1993                                                           875,000     $      9 

Contribution of computer equipment by officer on
  August 20, 1993                                                                        $    3,609

Issuance of shares to investors in conjunction with
  issuance of $600,000, 8.5% notes on February 1, 1994          84,000          840         136,713

Issuance of shares to investors in exchange for the
  $600,000, 8.5% notes, $600,000 in cash, and 36
  warrants on June 30, 1994                                    797,000        7,970       1,087,823

Net loss                                                                                                    $  (534,918)
                                                              ------------------------------------------------------------

  Balances at June 30, 1994                                  1,756,000        8,819       1,228,145            (534,918)

Conversion of equity investment by an investor to
  debt (12% notes due December 31, 1999) on
  January 1, 1995                                             (881,000)      (8,810)     (1,191,190)

Cancellation of Class A (voting) common stock on
  March 15, 1995                                              (875,000)          (9)

Issuance of common stock in exchange for Class A
  (voting) common stock  to officers on March 15, 1995       1,597,500       15,975         (15,975)

Issuance of common stock to investor in
  conjunction with issuance of $312,500, 12% notes
  on March 15, 1995                                            177,500        1,775         298,225

Net loss                                                                                                     (1,846,183)
                                                              ------------------------------------------------------------
Balances at June 30, 1995                                    1,775,000       17,750          319,205         (2,381,101)

</TABLE>


See accompanying notes.


                                       5
<PAGE>
                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

                 Statements of Stockholders' Equity (Deficiency)

       For the period August 20, 1993 (inception) to June 30, 1995 and for
                the nine months ended March 31, 1996 (unaudited)
<TABLE>
<CAPTION>
                                                                                                                        Deficit
                                                                                               Additional            Accumulated
                                                                                                Paid -in          During Development
                                                                  Shares     Par Value          Capital                 Stage
                                                              ----------------------------------------------------------------------
<S>                                                             <C>           <C>               <C>                <C>            
Balances at June 30, 1995                                       1,775,000     $    17,750       $    319,205       $   (2,381,101)

Issuance of common stock and warrants to investors
   at $4                                                           57,500             575            229,425

Issuance of warrants in conjunction with the $1,200,000
   of Bridge notes                                                                                    30,000

Cancellation of 393,535 shares previously issued to
   officers                                                      (393,535)         (3,935)             3,935

Issuance of common stock at $5.00 per share and
   1,725,000 warrants at $0.10, net of direct costs
   of the offering of $1,543,560                                1,695,000          16,950          7,086,990

Issuance of 427,735 shares of common stock in
   redemption of the $612,500, 12% convertible,
   subordinated notes and accrued interest thereon                427,735           4,277            701,486

Issuance of warrants to a noteholder as additional
   consideration for the termination of a consulting
   agreement                                                                                           1,000

Issuance of Underwriter's warrants                                                                        10

Issuance of warrants as additional consideration in
   connection with the $25,000, 12% notes                                                                500

Issuance of common stock, valued at $2 per share, to a
   financing intermediary for arrangement of a standby
   revolving credit proposal                                      116,550           1,165            231,935

Issuance of common stock, valued at $2 per share, to an
   investor in accordance with the terms of the $312,500,
   12% notes                                                       16,750             168             33,332

Net Loss                                                                                                               (1,797,794)
                                                              ----------------------------------------------------------------------
Balances at March 31, 1996                                      3,695,000      $   36,950      $   8,637,818       $   (4,178,895)
                                                              ======================================================================

</TABLE>

*  Basis of  contributed  capital  is the  original  cost of the  asset,  net of
   obligation related to such asset, at the date of transfer.

See accompanying notes.

                                       6


<PAGE>


                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)
                            Statements of Cash Flows

<TABLE>
<CAPTION>
                                                                                                                    August 20, 1993
                                                                  Three months ended           Nine months ended      (inception)
                                                                       March 31,                    March 31,      to March 31, 1996
                                                                 1996            1995         1996           1995
                                                            ------------------------------------------------------------------------
Operating activities                                                  (unaudited)                 (unaudited)            (unaudited)
<S>                                                         <C>            <C>            <C>            <C>            <C>         
NET LOSS                                                    $  (888,528)   $  (604,714)   $(1,797,794)   $(1,509,398)   $(4,178,895)
Adjustments to reconcile net loss to net cash used in
 operating activities:
      Depreciation                                                9,050          6,414         21,132         17,643         44,322
      Amortization                                                1,763          1,215          4,685          3,206         14,423
      Write-off of software development costs                      --             --             --          181,956        181,956
      Accretion and noncash charges for interest
        expense                                                  90,126           --          158,263           --          191,608
      Cost of obtaining financing                                  --          300,000           --          300,000        300,000
      Consulting service                                        (10,002)          --          (10,002)          --          115,000
      Changes in assets and liabilities:
        Accounts receivable                                      34,115        (23,147)        (1,972)       (23,147)        (1,972)
        Inventories                                               9,844            (32)        10,440         (5,156)          --
        Prepaid expenses                                         (5,301)         6,187        (11,241)        (3,871)       (19,910)
        Security deposits                                          --             --             --             --          (81,218)
        Accounts payable                                        (20,821)        20,269        (58,721)       141,567        223,760
        Accrued liabilities                                     184,095         36,476        191,820         44,398        214,054
        Accrued interest                                       (229,435)        42,802       (106,595)        42,802           --
        Payroll taxes payable                                    14,108          9,365        (71,585)        (9,025)        16,598
        Salaries payable                                        (11,173)        (9,193)        (9,942)        (2,855)        18,250
        Unearned revenue                                           --          (50,000)          --          (25,000)          --
                                                            ------------------------------------------------------------------------
Net cash used in operating activities                          (822,159)      (264,358)    (1,681,512)      (846,880)    (2,962,024)

Investing activities
Purchase of equipment                                           (77,334)        (1,361)      (109,810)       (59,797)      (221,685)
Purchase of computer software                                    (7,014)        (1,388)       (12,163)        (6,208)      (224,383)
                                                            ------------------------------------------------------------------------
Net cash used in investing activities                           (84,348)        (2,749)      (121,973)       (66,005)      (446,068)

Financing activities
Proceeds from the issuance of Bridge notes, net                 190,000           --        1,170,000           --        1,170,000
Proceeds from the issuance of common stock                    8,475,000           --        8,705,000           --        9,305,010
Proceeds from the issuance of warrants                          182,510           --          202,510           --          202,510
Proceeds from the issuance of notes                                --          250,000           --          300,000        337,500
Repayment of notes                                             (427,500)          --         (452,500)          --         (452,500)
Repayment of Bridge notes                                    (1,200,000)          --       (1,200,000)          --       (1,200,000)
Proceeds from the issuance of debt                                 --             --             --           25,000        625,000
Repayment of debt                                              (612,500)          --         (612,500)          --         (612,500)
Due from officers, net                                          (79,962)          (741)       (64,309)         5,028        (25,812)
Capital contribution                                               --               (9)          --               (9)         3,600
Cost of issuing securities                                   (1,543,560)          --       (1,543,560)          --       (1,543,560)
Deferred financing                                              137,637           --         (134,916)          --         (134,916)
                                                            ------------------------------------------------------------------------
Net cash provided by financing activities                     5,121,625        249,250      6,069,725        330,019      7,674,332

Increase (decrease) in cash and cash equivalents              4,215,118        (17,857)     4,266,240        582,866      4,266,240
Cash at beginning of the period                                  51,122         17,857           --          582,866           --
                                                            ------------------------------------------------------------------------
Cash at end of the period                                   $ 4,266,240      $    --      $ 4,266,240    $      --      $ 4,266,240
                                                            ------------------------------------------------------------------------

</TABLE>

See accompanying notes.

                                       7

<PAGE>
                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

                     Notes to Unaudited Financial Statements

                                 March 31, 1996



1. ACCOUNTING POLICIES

DESCRIPTION OF BUSINESS

SmartServ Online, Inc.; formerly,  Smart Phone Communications  (Delaware),  Inc.
(the "Company"),  is a development  stage company which commenced  operations on
August 20,   1993.  The  Company  makes   available   online   information   and
transactional  services to subscribers  through  screen-based  phones,  personal
computers,  personal digital assistants, and interactive voice response systems.
The Company also offers a range of services designed to meet the varied needs of
clients  of  potential   strategic   partners,   as  well  as  potential  direct
subscribers,  including:  business credit information,  investment  newsletters,
stock  research  reports,  stock  quotes,  nationwide  business and  residential
directory services, business and financial news, sports information,  electronic
bill   payment,   research  and  analysis   reports,   trading  by  insiders  of
corporations,  stock recommendations,  online package tracking,  electronic mail
and  ordering  flowers  and  gifts.  The  Company's  software  architecture  and
capabilities  format  information  for  a  particular  device  and  present  the
information in a user friendly  manner.  The Company is in the initial stages of
developing a subscriber base.

The  market  for  online  information  and  transactional   services  is  highly
competitive  and  subject  to rapid  innovation  and the  technological  change,
shifting  consumer  preferences  and  frequent  new service  introductions.  The
Company believes that potential new competitors,  including large multimedia and
information  system  companies,   are  increasing  their  focus  on  transaction
processing. Increased competition in the market for the Company's services could
materially  and  adversely  affect the Company's  results of operations  through
price reductions and loss of market share.

BASIS OF PRESENTATION

The accompanying unaudited financial statements have been prepared in accordance
with generally accepted accounting principles for interim financial information,
the instructions of Form 10-QSB and Rule 310 of Regulation SB and, therefore, do
not include all information and notes necessary for a presentation of results of
operations,  financial  position  and cash flows in  conformity  with  generally
accepted accounting  principles.  These statements should be read in conjunction
with the annual financial  statements and related notes in the Company's Initial
Public Offering  Prospectus dated March 21, 1996. In the opinion of the Company,
all adjustments  (consisting of normal recurring  accruals) necessary for a fair
presentation  have been made.  Results of  operations  for the nine months ended
March 31, 1996 are not  necessarily  indicative  of those  expected for the year
ending June 30, 1996.

                                       8

<PAGE>

                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

               Notes to Unaudited Financial Statements (continued)


1. ACCOUNTING POLICIES (CONTINUED)

BASIS OF PRESENTATION (CONTINUED)

In March 1995, the outstanding shares of Class A (voting) common stock, $.01 par
value,  of the  Company  were  exchanged  on a  one-for-one  thousand  basis for
1,756,000 shares of common stock. The exchange is reflected as a stock split for
all periods.

EARNINGS PER SHARE

Net loss per share of common  stock is computed  based on the  weighted  average
number of shares of common stock and common stock  equivalents  outstanding  for
each  period.  For  purposes  of  computing  net loss per share and  pursuant to
Securities and Exchange Commission determinations,  options, warrants and common
stock granted or issued by the Company during the 12 month period  preceding the
date of the initial  public  offering  (see Note 3) at a price below the initial
public  offering price have been included in the  determination  of the weighted
average number of shares outstanding using the treasury stock method.

2. DEBT
<TABLE>
<CAPTION>

                                                                                     June 30,         March 31,
                                                                                       1995             1996
                                                                                   ----------------------------
<S>                                                                                  <C>             <C>   
Senior notes payable,  due June 30, 1995 with interest at 12% per annum; subject
   to a 16% default rate of interest; senior to all
   other debt; collateralized by all of the assets of the Company                    $312,500        $    -
Note payable, due on demand with interest at 12% per annum                            125,002
Note payable, due on the earlier of the closing of the initial
   public offering or June 23, 1996 with interest at 12%                               25,000
                                                                                   ----------------------------
                                                                                     $462,502        $    -
                                                                                   ============================
</TABLE>

In  conjunction  with the Company's  Initial  Public  Offering (see Note 3), the
Company  repaid the senior notes due June 30, 1995 and the note payable due June
23, 1996.  The 12% demand note was repaid in accordance  with a  stipulation  of
settlement resulting in payments of $115,000.

                                       9

<PAGE>
                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

               Notes to Unaudited Financial Statements (continued)


2. DEBT (CONTINUED)

At June 30, 1995, long-term debt consisted of convertible, subordinated notes in
the amount of $1,225,000,  due on December 31, 1999, bearing interest at 12% per
annum.  The  convertible,  subordinated  notes were  convertible  into shares of
common stock in accordance  with the terms of the redemption and loan agreement.
In conjunction with the Initial Public Offering,  the Company repaid one-half of
the  outstanding  principal  and accrued  interest  thereon,  and  converted the
remaining  portion of the debt and interest  accrued through March 21, 1996 into
427,735  shares of  common  stock  (at a  conversion  rate of $1.65 per share of
common stock).

In a private placement  commencing in September 1995, the Company issued secured
promissory notes and common stock purchase warrants to investors in exchange for
$1,000,000 of interim financing.  The notes were repaid with the proceeds of the
Initial Public  Offering along with interest at a rate of 2% per thirty (30) day
month.  The warrants  provide for the purchase of 200,000 common shares with the
same terms and conditions as the warrants issued in conjunction with the Initial
Public Offering.

On January 31, 1996, the Company entered into an agreement to borrow $200,000 at
an interest  rate of 10%.  Principal  and accrued  interest were repaid with the
proceeds of the Initial  Public  Offering.  In  conjunction  with this note, the
Company  agreed to issue  warrants for the purchase of 100,000  common shares on
August 1, 1996.  These  warrants are  exercisable  at $4.00 per share for a five
year period commencing August 1, 1996.

All costs  incurred  in  connection  with the  issuance of these notes have been
charged to interest  expense in the statement of operations  for the nine months
ended March 31, 1996.

3. EQUITY TRANSACTIONS

On January 1, 1995, an investor converted its equity investment of 881,000 Class
A  (voting)  shares  of  common  stock,   $.01  par  value,   into  convertible,
subordinated  notes  payable in the amount of  $1,200,000,  due on December  31,
1999,  bearing  interest  at a  rate  of  12%  per  annum.  Subsequent  to  such
conversion,   the  investor  loaned  the  Company  an  additional  $25,000.  The
convertible,  subordinated  notes were  converted to common stock in  accordance
with the redemption and loan agreement on March 21, 1996 (see note 2).

In March 1995, the Company canceled all issued and outstanding shares of Class A
(voting), $.01 par value common stock. In exchange, the Company issued 1,597,500
shares of  common  stock  with a par  value of $.01 per  share on a  one-for-one
thousand basis.

                                       10

<PAGE>
                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

               Notes to Unaudited Financial Statements (continued)


3. EQUITY TRANSACTIONS (CONTINUED)

In conjunction  with  financing  provided by an investor  ($312,500,  12% senior
notes), the Company issued to such investor, 177,500 shares of common stock. The
Company recognized an expense of $300,000 in relation to this transaction during
the year ended June 30, 1995.  This  issuance  represented a 10% interest in the
Company at June 30, 1995.  The investor  received  16,750  additional  shares of
common  stock in order to maintain  its 10% interest in the Company as shares of
common stock were sold or issued to other investors.

On March 21, 1996, the Company completed an Initial Public Offering of 1,695,000
shares of common stock at $5.00 per share and 1,725,000  redeemable common stock
purchase  warrants for $.10 per warrant.  Each Warrant  entitles the  registered
holder  thereof to purchase  one share of common  stock at an exercise  price of
$4.00 per share, subject to adjustment in certain events, at any time during the
period  commencing one year from March 21, 1996, and expiring on March 20, 2001.
The warrants are subject to redemption by the Company at $.10 per warrant at any
time  commencing  March 21, 1997, on not less than 30 days' prior written notice
to the holders of the  warrants,  provided the average  closing bid quotation of
the common stock as reported on The NASDAQ Stock Market or a national securities
exchange,  if traded thereon,  has been at least 187.5% of the current  exercise
price of the warrants  (initially $7.50 per share),  for 20 consecutive  trading
days ending on the third day prior to the date on which the Company gives notice
of redemption.

At March 31, 1996, the Company had warrants  outstanding  to purchase  2,162,500
shares of its common stock at prices ranging from $4 to $12 per share,  expiring
in fiscal years 2001 and 2002.

4. OPERATING LEASES

The Company has entered into a lease modification agreement for additional space
at its Stamford, Connecticut headquarters. The lease includes escalation clauses
for items such as real estate  taxes,  building  operation and  maintenance  and
electricity  usage.  Minimum  future  rental  payments  at March 31, 1996 are as
follows:

Fiscal Year Ending June 30

1997                        $147,500
1998                         174,000
1999                         179,700
2000                         186,000
2001                         192,500
2002                         198,700
2003                          69,200
                      --------------
                          $1,147,600
                      --------------


                                       11

<PAGE>
                             SmartServ Online, Inc.
                        (A Development Stage Enterprise)

               Notes to Unaudited Financial Statements (continued)


5. COMMITMENTS

On August 21,  1995,  the Company  entered  into an  agreement  with a financial
intermediary  for the  arrangement  of a  $2,500,000  secured  revolving  credit
facility.  As compensation for this proposal,  the Company issued 116,550 shares
of  common  stock  to this  financial  intermediary  which  has been  valued  at
$233,100, and recorded as deferred financing costs in the balance sheet at March
31,  1996.  Such costs will be  amortized  over the term of the  agreement.  The
Company subsequently received a commitment letter which, at present, it believes
to be  unacceptable;  however,  management  intends to continue to negotiate the
terms of such letter.

Additionally,  the  Proposal  contemplated  that the Company  would enter into a
consulting  agreement,   whereby  such  financial   intermediary  would  provide
consulting services with regard to operational, management and strategic issues.
As consideration for these on-going services,  the Company would pay $72,000 per
annum over the four year term of the agreement.

6. EMPLOYEE STOCK OPTION PLAN

The Board of Directors,  by unanimous consent,  approved the establishment of an
Employee  Stock Option Plan  authorizing  stock option  grants to employees  and
directors  for the  purchase  of up to  400,000  common  shares.  The  Board has
approved the grant of stock  options to employees  and officers for the purchase
of  350,000  shares of common  stock at prices  ranging  from $6.50 to $7.15 per
share.  The issuance of such options is contingent upon the approval of the Plan
by the  stockholders.  The Company will record a non-cash  charge to earnings at
such  time the Plan is  approved  by the  stockholders  based on the  difference
between  the fair  value  of the  common  stock  on the date of the  stockholder
approval and the exercise price of the shares.

7. SUPPLEMENTAL EARNINGS PER SHARE DATA

Supplemental  net loss per share of common stock for the nine months ended March
31,  1996  was  $(0.73).  Supplemental  net loss per  share of  common  stock is
computed using the if- converted  method based on the weighted average number of
shares of common stock and common stock equivalent shares as defined previously,
and the assumed  conversion of $612,500 of  convertible  subordinated  notes and
accrued interest thereon that were converted into common stock at the closing of
the  Initial  Public  Offering.  Net loss  per  share  used in the  supplemental
earnings  per share  calculation  was  decreased  for  interest  expense  on the
convertible subordinated notes assumed converted.

                                       12

<PAGE>

ITEM 2.   MANAGEMENT'S  DISCUSSION  AND ANALYSIS OF FINANCIAL  CONDITION AND
          RESULTS OF OPERATIONS

Results of Operations

Quarter Ended March 31, 1996 vs. Quarter Ended March 31, 1995

The Company  provides online  information  and  transactional  services  through
screen-based  phones,  PC's,  PDA's and  interactive  voice response  systems to
clients  of  potential  strategic  partners,  as well as to  prospective  direct
subscribers.  Since  inception in August 1993,  the Company has been  developing
core  communications  software to meet  anticipated  subscriber and  operational
needs. The Company has substantially completed development of its core SmartServ
information platform and core communication software.

On March 21, 1996, the Company completed an Initial Public Offering of 1,695,000
shares of common stock and 1,725,000 common stock purchase warrants.

During the quarter ended March 31, 1996, the Company incurred  selling,  general
and administrative expenses of $237,184,  primarily for salaries and facilities.
Product  development  expenses  amounted to $370,014.  Both product  development
expenses and selling,  general and  administrative  increased  during the period
over  the  corresponding  period  of the  prior  year as a result  of  increased
liquidity provided by the senior notes and the Bridge financing. Senior notes in
the amount of $462,500,  and  convertible,  subordinated  notes in the amount of
$1,225,000   were   outstanding  at  June  30,  1995  through  March  27,  1996.
Additionally,  the  Company  issued  Bridge  notes with  common  stock  purchase
warrants between  September 1995 and February 1996, in the amount of $1,200,000,
to provide sufficient resources through the date of the Company's Initial Public
Offering.  Interest  expense  for the quarter  ended March 31, 1996  amounted to
$281,480. All unamortized costs associated with the Bridge notes were charged to
interest  expense  during the quarter  ended March 31, 1996,  as a result of the
repayment of those notes from the proceeds of the Initial Public Offering.

During the quarter ended March 31, 1995, the Company incurred  selling,  general
and administrative  expenses aggregating  $406,790, of which $300,000 related to
costs  associated  with the  issuance  of  177,000  shares  of  common  stock in
connection with the $312,550 of senior notes.  Product development expenses were
$156,932.  Interest expense of $43,208 was incurred primarily as a result of the
convertible, subordinated notes which were issued on January 1, 1995.




                                       13

<PAGE>

Nine Months Ended March 31, 1996 vs. Nine Months Ended March 31, 1995

During the nine months  ended March 31,  1996,  the  Company  incurred  selling,
general  and  administrative  expenses  of  $645,436.  These  costs  amounted to
$892,421 during the corresponding period ended March 31, 1995; however, included
therein was a $300,000 non-cash charge for common stock issued to facilitate the
issuance of the senior notes on March 15,  1995.  Product  development  expenses
amounted to $652,737 as the Company  concentrated  on completing the development
of the SmartServ information platform. Product development expenses for the nine
months  ended March 31, 1995 were  $581,026,  which  included  the  write-off of
$182,000 of previously  capitalized  software  costs  resulting from the delayed
commercialization of the Company's products and services.

Capital Resources and Liquidity

Since  inception of the Company on August 20, 1993 through  March 20, 1996,  the
date of the Initial  Public  Offering,  the  Company  has funded its  operations
through a combination of private debt and equity financings  totaling $2,900,000
and $300,000, respectively.

The Initial  Public  Offering of 1,695,000  common shares and  1,725,000  common
stock  purchase  warrants  on March 21 1996,  provided  the  Company  with gross
proceeds  of  $8,647,500.   Direct  costs  associated  with  the  offering  were
approximately   $1,544,000.  In  conjunction  with  the  Offering,  the  Company
converted  one-half of the convertible,  subordinated  debt and accrued interest
thereon,  into 427,735 shares of common stock at a conversion  rate of $1.65 per
share.  The  remainder  of the  debt  and  accrued  interest  thereon,  totaling
$705,763,  was repaid  from the  proceeds  of the  Offering.  Additionally,  the
Company retired senior notes amounting to $462,500,  as well as the Bridge notes
amounting to $1,200,000.

The Company estimates that it will require approximately  $3,800,000 to fund its
operations for the next twelve months. Of such funds,  approximately  $1,500,000
will be  used to  support  additional  costs  for  programming  and  supervisory
personnel  necessary to integrate  the Company's  software with the  information
systems  of its  Strategic  Partners,  as well as to  make  additional  computer
hardware and software purchases of approximately  $171,000.  The Company expects
to augment its capital  formation  through the  realization of revenues from the
sale of its information  and  transactional  services,  but no assurances can be
given that this will occur.

The Company anticipates that the net proceeds of the Offering will be sufficient
to fund the  Company's  operations  for at least  the next  twelve  months.  The
Company  may also  have  access to  additional  funding  because  as part of the
Offering,  the Company issued 1,725,000 common stock purchase warrants entitling
the holders  thereof to purchase one share of common stock at an exercise  price
of $4.00 per share,  subject to certain  adjustments,  at any time commencing on
March 21, 1997 through March 20, 2001. The warrants are subject to redemption by
the  Company at $.10 per  warrant  commencing  March 21,  1997,  on thirty  days
written notice,  provided the average closing bid quotation for the common stock
as reported on The NASDAQ Stock  Market or other  national  exchange,  if traded
thereon, has


                                       14

<PAGE>


been at least $7.50 for a period of 20  consecutive  trading  days ending on the
third day prior to the date on which the  Company  gives  notice of  redemption.
Exercise of these  warrants by the holders or  redemption  by the Company  could
provide additional capital of approximately $6,700,000; however such exercise or
redemption can not be assured.

Additionally, a financial intermediary, has put forth a Proposal, and has agreed
to act as an agent in connection  with the  arrangement  of a $2,500,000  credit
facility. The Proposal, which is subject to execution and delivery of definitive
documentation,  provides  that any loans made under the Facility will be secured
by a first  priority  security  interest in, and lien upon, all of the assets of
the  Company.  The  Proposal  provides  further  that any loans  made  under the
Facility  will bear  interest at the rate of 15% per annum;  provided,  however,
that in the event the Company achieves two consecutive quarters of earnings from
recurring  operations of at least $300,000,  such interest rate shall float at 2
1/2%  above the prime rate of  interest  as  published  in the  Federal  Reserve
Bulletin.  If the Facility is consummated pursuant to the Proposal,  the Company
would be prohibited from incurring  further  indebtedness  and from granting any
further liens and encumbrances. The financial intermediary has yet to identify a
potential  lender.  In January  1996,  the Company  received a draft  commitment
letter which  contained  terms and  conditions  which were  unacceptable  to the
Company.  Although management intends to continue to negotiate  acceptable terms
with this  intermediary,  no  assurance  can be given that the  Company  and the
intermediary  will  reach  agreement  on the terms of a  commitment  letter.  As
compensation  for this Proposal,  the financial  intermediary  received  116,550
shares of common stock.  The Proposal also  contemplated  that the Company would
enter into a consulting agreement with the financial  intermediary for a term of
48 months at a fee of $6,000 per month with  payment to  commence on the closing
of the Offering.

The Company's  management believes that upon full implementation of its business
plan,  sufficient  revenues  will be generated to meet  operating  requirements.
Management  further  believes  that the Company's  plan of  operations  will, if
successful, generate adequate cash flow from operations to enable the Company to
offer  its  proposed  services  on an  economically  sound  basis;  however,  no
assurance  can be given that such goals will be  attained  or that any  expected
revenues or cash flows will be realized.



                                       15

<PAGE>


PART 2.  OTHER INFORMATION



                             SmartServ OnLine, Inc.




ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

(a)     The following exhibits are included herein:

        Exhibit 11 - Statement re: computation of earnings per share

        Exhibit 27 - Financial Data Schedule

(b)     The  Company  did not file any report on Form 8-K during the nine months
        ended March 31, 1996.






                                       16

<PAGE>


                             SmartServ OnLine, Inc.
                        (A Development Stage Enterprise)


                                   SIGNATURES



Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.



                              SmartServ OnLine, Inc.
                              (Registrant)


Date  MAY 14, 1996         By:      /S/ SEBASTIAN E. CASSETTA
      ------------               ----------------------------------
                                 Sebastian E. Cassetta
                                 Chairman of the Board, Chief Executive Officer




Date  MAY 14, 1996                 /S/ THOMAS W. HALLER
      ------------               ----------------------------------
                                 Thomas W. Haller
                                 Chief Financial Officer, Treasurer

                                       17





       EXHIBIT 11 - STATEMENT REGARDING COMPUTATION OF PER SHARE EARNINGS

<TABLE>
<CAPTION>

                                                           Three months ended                   Nine months ended
                                                               March 31,                            March 31,
                                                        1996              1995              1996                1995
                                                 -----------------------------------------------------------------------
<S>                                                  <C>               <C>                <C>                 <C>      
PRIMARY:

Average shares outstanding                           1,967,100         1,025,000          1,839,050           1,512,300

Net effect of stock and warrant issuances
with exercise prices below the initial
public offering price based on the                     151,650           151,650            151,650             151,650
treasury stock method
                                                 -----------------------------------------------------------------------

Total                                                2,118,750         1,176,650          1,990,700           1,663,950
                                                 -----------------------------------------------------------------------

Net loss                                          $  (888,528)     $   (604,714)    $   (1,797,794)     $   (1,509,398)
                                                 =======================================================================

Per share amount                                  $     (0.42)     $      (0.51)    $        (0.90)              (0.91)
                                                 =======================================================================

SUPPLEMENTAL:

Average shares outstanding                                                               1,839,050

Net effect of stock and warrant issuances
with exercise prices below the initial
public offering price based on the                                                         151,650
treasury stock method

Issuance of stock upon conversion of
subordinated debt                                                                          355,364
                                                                                       -----------

Total                                                                                    2,346,064
                                                                                       -----------

Net loss as stated                                                                     $(1,797,794)

Interest expense associated with
subordinated debt                                                                           93,263
                                                                                       -----------

Net loss as adjusted                                                                   $(1,704,531)
                                                                                       ===========

Per share amount                                                                       $     (0.73)
                                                                                       ===========
</TABLE>


<TABLE> <S> <C>


<ARTICLE>                     5
<LEGEND>
THIS SCHEDULE  CONTAINS SUMMARY FINANCIAL  INFORMATION  EXTRACTED FROM THE MARCH
31, 1996 FINANCIAL  STATMENTS OF SMARTSERV ONLINE,  INC. AND IS QUALIFIED IN ITS
ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS.
</LEGEND>
<CIK>                         0001005698
<NAME>                        SmartServ Online, Inc.
       
<S>                             <C>
<PERIOD-TYPE>                   9-MOS
<FISCAL-YEAR-END>               JUN-30-1996
<PERIOD-END>                    MAR-31-1996
<CASH>                          4,266,240
<SECURITIES>                            0
<RECEIVABLES>                       1,972
<ALLOWANCES>                            0
<INVENTORY>                             0
<CURRENT-ASSETS>                4,349,934
<PP&E>                            221,685
<DEPRECIATION>                     44,322
<TOTAL-ASSETS>                  4,968,535
<CURRENT-LIABILITIES>             472,662
<BONDS>                                 0
                   0
                             0
<COMMON>                           36,950
<OTHER-SE>                      4,458,923
<TOTAL-LIABILITY-AND-EQUITY>    4,968,535
<SALES>                                 0
<TOTAL-REVENUES>                        0
<CGS>                             652,737
<TOTAL-COSTS>                     652,737
<OTHER-EXPENSES>                  645,436
<LOSS-PROVISION>                        0
<INTEREST-EXPENSE>                499,771
<INCOME-PRETAX>                (1,797,794)
<INCOME-TAX>                            0
<INCOME-CONTINUING>            (1,797,794)
<DISCONTINUED>                          0
<EXTRAORDINARY>                         0
<CHANGES>                               0
<NET-INCOME>                   (1,797,794)
<EPS-PRIMARY>                        (.90)
<EPS-DILUTED>                           0
        


</TABLE>


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