SMARTSERV ONLINE INC
SB-2, 2000-08-08
COMPUTER PROCESSING & DATA PREPARATION
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     +As filed with the Securities and Exchange Commission on August 8, 2000.
                                                 REGISTRATION NO. 333-________
================================================================================
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM SB-2
             REGISTRATION STATEMENT UNDER THE SECURITIES ACT OF 1933

                            ------------------------

                             SMARTSERV ONLINE, INC.
                 (Name of Small Business Issuer in its Charter)

<TABLE>
<CAPTION>
<S>                                                   <C>                             <C>
             DELAWARE                                 7375                            13-3750708
  (State or other jurisdiction of         (Primary Standard Industrial             (I.R.S. Employer
  incorporation or organization)          Classification Code Number)             Identification No.)
</TABLE>
                                ONE STATION PLACE
                               STAMFORD, CT 06902
                                 (203) 353-5950

    (Address, including zip code, and telephone number, including area code,
                  of registrant's principal executive offices)

                           RICHARD D. KERSCHNER, ESQ.
                       VICE PRESIDENT AND GENERAL COUNSEL
                             SMARTSERV ONLINE, INC.
                                ONE STATION PLACE
                               STAMFORD, CT 06902
                                 (203) 353-5950

 (Name, address, including zip code, and telephone number, including area code,
                              of agent for service)

                          Copies of communications to:
                              MICHAEL J. SHEF, ESQ.
                                PARKER CHAPIN LLP
                              THE CHRYSLER BUILDING
                              405 LEXINGTON AVENUE
                            NEW YORK, NEW YORK 10174
                          TELEPHONE NO.: (212) 704-6000
                          FACSIMILE NO.: (212) 704-6288

         APPROXIMATE  DATE OF  COMMENCEMENT  OF PROPOSED SALE TO THE PUBLIC:  As
soon as practicable after this Registration Statement becomes effective.

         If any of the  securities  being  registered  on  this  Form  are to be
offered  on a  delayed  or  continuous  basis  pursuant  to Rule 415  under  the
Securities Act of 1933, check the following box. |X|

         If this Form is filed to register additional securities for an offering
pursuant to Rule  462(b)  under the  Securities  Act of 1933,  please  check the
following box and list the Securities Act  registration  statement number of the
earlier effective registration statement for the same offering. [ ]

         If this  Form is a  post-effective  amendment  filed  pursuant  to Rule
462(c) under the  Securities  Act of 1933,  check the following box and list the
Securities  Act  registration   statement   number  of  the  earlier   effective
registration statement for the same offering. [ ]

         If this  Form is a  post-effective  amendment  filed  pursuant  to Rule
462(d) under the  Securities  Act of 1933,  check the following box and list the
Securities  Act  registration   statement   number  of  the  earlier   effective
registration statement for the same offering. [ ]

         If delivery of the  prospectus  is expected to be made pursuant to Rule
434, please check the following box. [ ]
<TABLE>
<CAPTION>
                         CALCULATION OF REGISTRATION FEE

  ========================================== ========================== ============================== ============================
           TITLE OF EACH CLASS OF             AMOUNT TO BE REGISTERED         PROPOSED MAXIMUM                   AMOUNT OF
         SECURITIES TO BE REGISTERED                                      AGGREGATE OFFERING PRICE           REGISTRATION FEE
  ========================================== ========================== ============================== ============================
<S>                       <C>                       <C>     <C>                <C>                                <C>
  Common Stock, par value $.01 per share            668,715 (1)                $23,300,705(2)                     $6,151
  ========================================== ========================== ============================== ============================
</TABLE>
(1)  Pursuant  to  Rule  416(b),  there  shall  be  deemed  covered  hereby  all
     additional securities resulting from antidilution adjustments.

(2)  Estimated  pursuant to Rule 457(c) under the  Securities Act of 1933 solely
     for the purpose of computing  the amount of the  registration  fee. The fee
     for the common  stock was based on the average of the closing bid and asked
     price of the common stock reported on the Nasdaq  National Market on August
     2, 2000.

(3)  Does not include the following securities for which SmartServ paid a fee in
     connection with the filing of a Registration Statement on Form SB-2 (File
     No. 333-114) and for which this Registration Statement serves as
     Post-Effective Amendment No. 1: (i) 155,211 shares of SmartServ's common
     stock issuable upon exercise of warrants at $7.731 per share issued between
     September 1995 and March 1996 to certain bridge lenders, and (ii) 892,461
     shares of SmartServ's common stock issuable upon the exercise of warrants
     at $7.731 per share issued in its May 1996 initial public offering.

     Pursuant to Rule 429, this Registration Statement serves as Post-Effective
Amendment No. 1 to the Registrant's Registration Statement on Form SB-2 (File
No. 333-114) relating to: (i) 155,211 shares of SmartServ's common stock
issuable upon exercise of warrants at $7.731 per share issued between September
1995 and March 1996 to certain bridge lenders, and (ii) 892,461 shares of
SmartServ's common stock issuable upon the exercise of warrants at $7.731 per
share issued in its May 1996 initial public offering.

THE REGISTRANT HEREBY AMENDS THIS  REGISTRATION  STATEMENT ON SUCH DATE OR DATES
AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT  SHALL FILE
A FURTHER AMENDMENT WHICH SPECIFICALLY  STATES THAT THIS REGISTRATION  STATEMENT
SHALL  THEREAFTER  BECOME  EFFECTIVE  IN  ACCORDANCE  WITH  SECTION  8(A) OF THE
SECURITIES  ACT OF  1933 OR  UNTIL  THIS  REGISTRATION  STATEMENT  SHALL  BECOME
EFFECTIVE ON SUCH DATE AS THE COMMISSION,  ACTING PURSUANT TO SAID SECTION 8(A),
MAY DETERMINE.

<PAGE>

================================================================================

THE  INFORMATION  IN THIS  PROSPECTUS  IS NOT COMPLETE  AND MAY BE CHANGED.  THE
SELLING  STOCKHOLDERS  MAY NOT SELL  THESE  SECURITIES  UNTIL  THE  REGISTRATION
STATEMENT FILED WITH THE SECURITIES AND EXCHANGE  COMMISSION IS EFFECTIVE.  THIS
PROSPECTUS IS NOT AN OFFER TO SELL THESE  SECURITIES AND IT IS NOT SOLICITING AN
OFFER TO BUY  THESE  SECURITIES  IN ANY  STATE  WHERE  THE  OFFER OR SALE IS NOT
PERMITTED.

PROSPECTUS

                             SMARTSERV ONLINE, INC.

                         668,715 SHARES OF COMMON STOCK

         o        The selling  stockholders  are offering to sell 668,715 shares
                  of common  stock of which  292,954  shares are  issuable  upon
                  exercise of warrants.

                  This  prospectus  also covers (i) 155,211 shares of our common
                  stock  issuable  upon exercise of warrants at $7.731 per share
                  issued between September 1995 and March 1996 to certain bridge
                  lenders,  and (ii) 892,461 shares of our common stock issuable
                  upon the  exercise of  warrants at $7.731 per share  issued in
                  our May 1996 initial public offering.

         o        We will not receive any  proceeds  from the offering of common
                  stock. We will receive approximately $12,085,000 if all of the
                  warrants are  exercised.  These  proceeds will be used for our
                  general corporate purposes.

         o        Our common  stock is traded and quoted on the Nasdaq  National
                  Market (NMS) under the symbol "SSOL".  On August 2, 2000,  the
                  last  reported  bid price of our common stock was $34.8125 and
                  the last reported asked price was $34.8750.

THE  SECURITIES  OFFERED IN THIS  PROSPECTUS  INVOLVE A HIGH DEGREE OF RISK. YOU
SHOULD CAREFULLY CONSIDER THE FACTORS DESCRIBED UNDER THE HEADING "RISK FACTORS"
BEGINNING ON PAGE 3.

NEITHER  THE  SECURITIES  AND  EXCHANGE  COMMISSION  NOR  ANY  STATE  SECURITIES
COMMISSION HAS APPROVED OR DISAPPROVED OF THESE SECURITIES OR DETERMINED IF THIS
PROSPECTUS  IS TRUTHFUL OR  COMPLETE.  ANY  REPRESENTATION  TO THE CONTRARY IS A
CRIMINAL OFFENSE.

                             -----------------------



                  The date of this prospectus is August __, 2000

                                      -1-

<PAGE>


                                TABLE OF CONTENTS
<TABLE>
<CAPTION>

<S>                                                                                                              <C>
PROSPECTUS SUMMARY................................................................................................3

ABOUT OUR COMPANY.................................................................................................3

SUMMARY FINANCIAL DATA............................................................................................3

RISK FACTORS......................................................................................................4

SPECIAL INFORMATION REGARDING FORWARD LOOKING STATEMENTS..........................................................8

USE OF PROCEEDS...................................................................................................8

MARKET PRICE OF OUR COMMON STOCK AND PUBLIC WARRANTS..............................................................8

MANAGEMENT'S DISCUSSION AND ANALYSIS OR PLAN OF OPERATION.........................................................9

BUSINESS.........................................................................................................15

MANAGEMENT.......................................................................................................19

PRINCIPAL STOCKHOLDERS...........................................................................................27

SELLING STOCKHOLDERS.............................................................................................29

PLAN OF DISTRIBUTION.............................................................................................30

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS...................................................................31

DESCRIPTION OF CAPITAL STOCK.....................................................................................32

DELAWARE BUSINESS COMBINATION PROVISIONS.........................................................................34

INDEMNIFICATION OF DIRECTORS AND OFFICERS........................................................................34

WHERE YOU CAN FIND MORE INFORMATION..............................................................................35

TRANSFER AGENT...................................................................................................36

LEGAL MATTERS....................................................................................................36

EXPERTS..........................................................................................................36

INDEX TO FINANCIAL STATEMENTS...................................................................................F-1
</TABLE>


                                      -2-
<PAGE>


                               PROSPECTUS SUMMARY

         This  summary  highlights   information   included  elsewhere  in  this
     document.  You should  carefully  review the more detailed  information and
     financial statements included in this document. The summary is not complete
     and may not contain all of the  information you may need to consider before
     investing in our common stock. We urge you to carefully read this document,
     including the "Risk Factors" section  beginning on page 4 and the Financial
     Statements  and  notes to those  statements  beginning  on page F-1 of this
     document.

                                ABOUT OUR COMPANY

         Please note that throughout this  prospectus,  the words "we", "our" or
     "us" refer to SmartServ Online, Inc. and not to the selling stockholders.

         SmartServ   Online,   Inc.   was   organized   in   1993.   We   are  a
     business-to-business   Web  and  wireless   application  services  provider
     specializing in building and hosting content-rich and transaction-intensive
     applications  for both mobile wireless and fixed wireline users. We deliver
     Internet-based  content  and  trade  order  routing  solutions,  as well as
     "Web-to-Wireless"  applications designed to facilitate e-commerce.  We have
     developed online financial,  transactional and media  applications  using a
     unique   "device-independent"   delivery   solution   and   have   designed
     applications  that enable the receipt of  information  and the execution of
     transactions on wireless  telephones and personal digital  assistants.  Our
     executive offices are located at One Station Place,  Stamford,  Connecticut
     06902 and our telephone number is (203) 353-5950.

                             SUMMARY FINANCIAL DATA

         This summary  financial  data is derived from our financial  statements
     for the fiscal years ended June 30, 1999,  June 30, 1998 and June 30, 1997,
     and for the fiscal periods ended March 31, 2000 and March 31, 1999, certain
     of which are  included  elsewhere  herein.  You should  read the  following
     summary  financial  data in conjunction  with the financial  statements and
     notes to those statements.
<TABLE>
<CAPTION>

                                                   Nine Months Ended
                                                      March 31                                     Years Ended June 30
                                      -----------------------------------------     ------------------------------------------------
   STATEMENT OF OPERATIONS                    2000                 1999                 1999            1998              1997
<S>                                   <C>                     <C>                   <C>            <C>              <C>
        Revenues                   $   2,710,856           $      1,028,353      $   1,443,781   $     873,476    $     688,610
        Loss from Operations         (35,819,259) *              (2,538,791)        (3,750,471)     (4,488,307)      (4,457,343)
        Net Loss                     (35,083,239) *              (4,766,362)        (7,124,126)     (5,040,009)      (4,434,482)
        Basic and Diluted Loss per        (17.55)                     (4.45)             (6.44)          (7.65)           (7.20)
        Share
</TABLE>
<TABLE>
<CAPTION>
   BALANCE SHEET                                    At March 31                                       At June 30
                                      -----------------------------------------     ------------------------------------------------
                                                        2000                            1999            1998              1997
                                                 -------------------                ------------------------------------------------
<S>                                              <C>                                <C>            <C>              <C>
         Cash and Cash Equivalents               $     5,175,577                    $   2,165,551  $       354,225  $     93,345
         Working Capital (Deficiency)                  4,368,144                        (1,822,340)     (1,850,287)     (901,026)
         Total Assets                                  7,570,111                       3,820,598         1,276,853     1,246,689
         Total Liabilities and Deferred
           Revenues                                   5,832,698                           8,527,898     2,523,714     1,945,017
         Shareholders' Equity                         1,737,413                         (4,707,300)    (1,246,861)     (698,328)
           (Deficiency)

    * Included in such amount are noncash charges for  stock-based  compensation
costs of $35,636,026.


                                      -3-
<PAGE>


                                  RISK FACTORS


         An investment in our common stock is highly  speculative and involves a
high degree of risk.  Therefore,  you should  consider  all of the risk  factors
discussed  below, as well as the other  information  contained in this document.
You should not  invest in our  common  stock  unless you can afford to lose your
entire investment and you are not dependent on the funds you are investing.

         WE HAVE A HISTORY OF LOSSES AND IF WE DO NOT ACHIEVE PROFITABILITY WE
MAY NOT BE ABLE TO CONTINUE OUR BUSINESS

         We have incurred net losses of  $7,124,126  for the year ended June 30,
1999, $5,040,009 for the year ended June 30, 1998, $4,434,482 for the year ended
June 30, 1997 and $2,966,287 for the year ended June 30, 1996. Additionally,  we
have  incurred a net loss of  $35,083,239  for the nine month period ended March
31, 2000. However, included in the March 31, 2000 operating results were noncash
charges for stock-based  compensation of $35,636,026.  At March 31, 2000, we had
an accumulated  deficit of $57,029,244  and  stockholders  equity of $1,737,413.
Losses  have  resulted  principally  from  costs  incurred  in  connection  with
activities  aimed at developing  our  software,  information  and  transactional
services  and from  costs  associated  with  our  marketing  and  administrative
activities.  We have incurred  substantial expenses and commitments and continue
to operate at a deficit on a monthly basis. No assurance can be provided that we
will be able to develop  revenues  sufficient to support our operations.  On May
15, 2000,  SmartServ  sold common  stock to  investors  in a private  placement.
Proceeds from that offering were $17,500,000. Giving effect to this offering, we
had stockholders' equity of approximately $18,437,000 at March 31, 2000 on a
proforma basis.

         WE DEPEND ON ONE CUSTOMER, AND THE LOSS OF THIS CUSTOMER COULD
ADVERSELY AFFECT OUR OPERATING RESULTS

         Currently,  substantially all of our revenues are generated through our
licensing  arrangement with Data Transmission Network  Corporation,  or DTN. Our
results of operations  will depend upon  numerous  factors  including  sustained
revenues from our arrangement with DTN, the regulatory environment, introduction
and market  acceptance of new services,  establishing  alliances  with strategic
marketing  partners and competition.  If we default under the license agreement,
DTN may at its sole cost elect to provide its own maintenance to both the system
software  and related  hardware.  Under these  circumstances,  DTN will have the
right to own the system  software,  including  the  source  codes,  and  related
hardware, and DTN will have no further obligation to pay us licensing fees which
we currently rely on for a significant part of our revenues.  We anticipate that
our results of operations for the immediate  future will continue to depend to a
significant  extent upon revenues  from DTN and a small number of customers.  In
order to increase our  revenues,  we will need to attract and retain  additional
customers.  Our failure to obtain a sufficient  number of  additional  customers
could adversely affect our results of operations.

         OUR  INDEPENDENT  AUDITORS  HAVE  ISSUED  A REPORT  WHICH  MAY HURT OUR
ABILITY TO RAISE ADDITIONAL FINANCING AND THE PRICE OF OUR COMMON STOCK

         The report of our independent  auditors on our financial statements for
the years ended June 30, 1999 and 1998 contains an explanatory  paragraph  which
indicates  that we have had  recurring  operating  losses and a working  capital
deficiency  which  raise  substantial  doubt  about our ability to continue as a
going concern. This report may make it more difficult for us to raise additional
debt or equity  financing needed to run our business and is not viewed favorably
by analysts of, or investors in, our common stock.  We urge potential  investors
to review this report before making a decision to invest in our company.

                                      -4-
<PAGE>

         OUR BUSINESS DEPENDS UPON STRATEGIC MARKETING PARTNERSHIPS WHICH MAY
NOT MATERIALIZE

         We intend to sell our services primarily by entering into non-exclusive
agreements with strategic marketing partners who would brand our information and
transaction  services with their own private label, promote the product offering
and then provide our information and e-commence  services to their clients.  Our
success will depend on:

         o        our ability to enter into agreements with strategic marketing
                  partners;

         o        the ultimate success of these strategic marketing partners;
                  and

         o        the ability of the strategic marketing partners to
                  successfully market our services.

         Our failure to complete our strategic  alliance strategy or the failure
of the  strategic  marketing  partners  to develop  and sustain a market for our
services would have a material adverse affect on our overall performance.

         Although we view strategic marketing alliances as a major factor in the
successful commercialization of our services, there can be no assurance that the
strategic  marketing  partners  would view an alliance with us as significant to
their  businesses  and any potential  benefits from these  arrangements  may not
materialize.

         THE MARKET FOR OUR BUSINESS IS DEVELOPING AND MAY NOT ACHIEVE THE
GROWTH WE EXPECT

         Online  information  and  transactional   services,   as  well  as  the
convergence of wireless and Internet  technologies,  are developing markets. Our
future growth and profitability  will depend, in part, upon consumer  acceptance
of online  information and  transactional  services in general and a significant
expansion in the consumer  market for the delivery of such services via wireless
telephones and personal  digital  assistants,  and personal  computers.  Even if
these markets experience  substantial growth, there can be no assurance that our
services  will be  commercially  successful  or will  benefit  from such growth.
Further, even if initially  successful,  any continued development and expansion
of a market for our services  will depend in part upon our ability to create and
develop  additional  services and adjust  existing  services in accordance  with
changing consumer preferences, all at competitive prices. Our failure to develop
new services and generate  revenues could have a material  adverse effect on our
financial condition and operating results.

         WE COMPETE AGAINST LARGER,  WELL KNOWN COMPANIES WITH GREATER RESOURCES
THAN WE HAVE

         The market for Web and wireless  based  information  and  transactional
services is highly  competitive and involves rapid innovation and  technological
change,  shifting consumer  preferences and frequent new service  introductions.
Most of our competitors and potential  competitors  have  substantially  greater
financial, marketing and technical resources than we have. Increased competition
in the market for our services  could limit our ability to expand and materially
and adversely affect our results of operations.

         The  principal  competitive  factors  in both  the  Internet-based  and
wireless services industry include content,  product features and quality,  ease
of use,  access to distribution  channels,  brand  recognition,  reliability and
price. We believe that potential new competitors, including large multimedia and
information  system  companies,   are  increasing  their  focus  on  transaction
processing.   We  face  increasing  competition

                                      -5-
<PAGE>

from other emerging services delivered through personal computers and wireless
devices such as developing transactional services offered by Data Broadcasting
Corporation, Electronic Data Systems Corp. and other Web-based software and
online companies. Established online information services including those
offered by America Online, Inc., offer competing services delivered through
personal computers. Although in its infancy, the wireless arena too has its
competitors, such as Datalink Systems Corporation, I 3 Mobile, Inc., Aether
Systems, Inc. (a/k/a Aether Technologies), Tantau Software, Inc., 724 Solutions,
Inc. and W-Trade Technologies, Inc. We expect competition to increase from
existing competitors and from new competitors, including telecommunications
companies.

         The information content provided through our software and communication
architecture  is  generally   purchased   through   non-exclusive   distribution
agreements.  While we are not dependent on any single content provider, existing
and potential  competitors  may enter into  agreements with these and other such
providers  and thereby  acquire the ability to deliver  online  information  and
transactional services substantially similar to those provided by us.

         WE ARE HIGHLY DEPENDENT ON OUR EXECUTIVE OFFICERS AND SEVERAL TECHNICAL
EMPLOYEES,  THE LOSS OF ANY OF WHOM COULD  HAVE AN ADVERSE  IMPACT ON OUR FUTURE
OPERATIONS

         We  believe  that  due to the  rapid  pace  of  innovation  within  our
industry, factors such as the technological and creative skills of our personnel
are more important in establishing and maintaining a leadership  position within
the industry than legal  protections of our technology.  We are dependent on our
ability to  recruit,  retain  and  motivate  high  quality  personnel.  However,
competition  for such  personnel  is intense  and the  inability  to attract and
retain additional qualified employees or the loss of current key employees could
materially and adversely  affect our business,  operating  results and financial
condition.  We  maintain  and are the  sole  beneficiary  of a  key-person  life
insurance  policy  on the  life of (1) Mr.  Sebastian  E.  Cassetta,  our  Chief
Executive  Officer,  in the amount of $1,000,000 and (2) Mr. Mario F. Rossi, our
Senior Vice President of Technology,  in the amount of $500,000. The loss of the
services  of either Mr.  Cassetta  or Mr.  Rossi  would have a material  adverse
effect upon our business, financial condition and results of operations.

         PROVISIONS IN OUR CHARTER MAY MAKE IT MORE DIFFICULT FOR A PERSON TO
ACQUIRE US AT A PREMIUM TO OUR CURRENT MARKET VALUE

         Our  charter  restricts  the  ability  of our  stockholders  to  call a
stockholders  meeting and provides that our  stockholders may not act by written
consent or change the number of directors and classes of our board of directors.
These   provisions  may  have  the  effect  of  deterring  or  delaying  certain
transactions  involving an actual or potential  change in control of  SmartServ,
including  transactions  in which our  stockholders  might  otherwise  receive a
premium for their  shares over then  current  market  prices,  and may limit the
ability of our stockholders to approve  transactions that they may deem to be in
their best interests.

         YOUR  OWNERSHIP  INTEREST,  VOTING  POWER AND THE  MARKET  PRICE OF OUR
COMMON STOCK MAY DECREASE  BECAUSE WE HAVE ISSUED,  AND MAY CONTINUE TO ISSUE, A
SUBSTANTIAL  NUMBER OF SECURITIES  CONVERTIBLE  OR  EXERCISABLE  INTO OUR COMMON
STOCK

         We have issued common stock, options and warrants to purchase our
common stock, and in the future we may issue additional shares of common stock,
options, warrants, preferred stock or other securities exercisable for or
convertible into our common stock. At July 27, 2000, there were $612,000 of our
prepaid warrants outstanding that were then convertible into 437,142 shares of
our common stock. Additionally, we have issued warrants to investors and
consultants and granted options to employees for the purchase of 3,930,600
shares of our common stock. Except for 1,047,000 shares subject to stock
options, substantially all of such shares have been registered for resale under
the Securities Act. Additional shares are available for sale under Rule 144 of
the Securities Act.


                                      -6-
<PAGE>

Sales of these shares or the market's perception that these sales could occur
may cause the market price of our common stock to fall and may make it more
difficult for us to sell equity securities in the future at a time and price
that we deem appropriate or to use equity securities as consideration for future
acquisitions.

         WE MAY NOT BE ABLE TO ADEQUATELY PROTECT OUR PROPRIETARY RIGHTS

         We have designed and developed our own information platform,
"SmartServ", based on Sun Microsystems, Inc. computers and Oracle Corp.'s
version 7.X relational database manager, to support a variety of end user
devices. Although we intend to protect our rights vigorously, there can be no
assurance that any of the measures to protect our proprietary rights explained
below will be successful. In an effort to protect our proprietary rights, we
rely upon a combination of contract provisions and copyrights, trade secret laws
and a service mark. We license the use of our services to our strategic
marketing partners under agreements that contain terms and conditions
prohibiting the unauthorized reproduction of our software and services. We seek
to protect the source code of our application software and communications
architecture as a trade secret and as an unpublished copyrighted work.

         We believe that our service mark "SmartServ Online" has significant
value and is important to the marketing of our services. There can be no
absolute assurance, however, that our mark does not or will not violate the
proprietary rights of others, that our mark would be upheld if challenged or
that we would not be prevented from using our mark, any of which could have an
adverse effect on us. In addition, there can be no assurance that we will have
the financial resources necessary to enforce or defend our mark. We believe that
our software, services, service mark and other proprietary rights do not
infringe on the proprietary rights of third parties. However, there can be no
assurance that third parties will not assert infringement claims against us with
respect to current features, content or services or that any such assertion may
not require us to enter into royalty arrangements or result in litigation.

         OUR LICENSE ARRANGEMENT WITH DTN CONTAINS PROVISIONS WHICH ALLOW DTN TO
TERMINATE  OUR  RELATIONSHIP  AND TAKE  OWNERSHIP OF CERTAIN OF OUR  PROPRIETARY
TECHNOLOGY UNDER CERTAIN CIRCUMSTANCES

         We granted DTN an exclusive perpetual worldwide license to our
Internet-based (1) real-time stock quote product, (2) online trading vehicle for
customers of small and medium sized brokerage companies, (3) administrative
reporting package for brokers of small and medium sized brokerage companies and
(4) order entry/routing system. Under the license agreement, we are required to
maintain certain systems' performance standards and to satisfy other general
business requirements. Our inability to maintain compliance with the license
agreement could result in a default thereunder. In addition, a change of control
of SmartServ is an event of default under the license agreement. A change of
control includes a change in the majority of the members on our board of
directors. Under a letter agreement with Zanett Capital, Inc., Zanett Capital
may elect a majority of the board under certain circumstances, including the
failure of our common stock to be listed on Nasdaq.

         If an event of default occurs under the license agreement, DTN may at
its sole cost elect to provide its own maintenance to both the system software
and related hardware. Under these circumstances, DTN will have the right to own
the system software, including the source codes, and related hardware, and DTN
will have no further obligation to pay us licensing fees which we currently rely
on for a significant part of our revenues.

                                      -7-
<PAGE>

         WE ARE INVOLVED IN SEVERAL PENDING LEGAL PROCEEDINGS WHICH, IF RESOLVED
AGAINST  US,  COULD  CAUSE  DILUTION  TO OUR  STOCKHOLDERS  AND HAVE A  MATERIAL
NEGATIVE IMPACT ON OUR OPERATIONS

         From time to time we have been, and expect to continue to be, a party
to legal proceedings and claims in the ordinary course of our business. Our
ongoing legal proceedings with Michael Fishman and Commonwealth Associates, L.P.
have been set forth in the Business section of this document under the heading
"Legal Proceedings". Commonwealth seeks 13,333 shares of our common stock or
damages of at least $1,770,000. While we expect to contest these matters
vigorously, litigation is inherently uncertain and an adverse judgment on any of
these claims could cause dilution to our stockholders as well as harm our
business. Even if not meritorious, any of these current and future matters could
require the expenditure of significant financial and managerial resources.

                  SPECIAL INFORMATION REGARDING FORWARD LOOKING STATEMENTS

         Some  of the  statements  in this  prospectus  or in the  documents  we
incorporate by reference are "forward-looking  statements" within the meaning of
the Private  Securities  Litigation  Reform Act of 1995.  These  forward-looking
statements  involve  certain known and unknown  risks,  uncertainties  and other
factors which may cause our actual  results,  performance or  achievements to be
materially  different  from any  future  results,  performance  or  achievements
expressed or implied by these forward-looking statements. These factors include,
among  others,  the factors set forth  above  under  "Risk  Factors."  The words
"believe," "expect,"  "anticipate,"  "intend" and "plan" and similar expressions
identify forward-looking  statements. We caution you not to place undue reliance
on these  forward-looking  statements.  We undertake no  obligation to update or
revise any forward-looking  statements or to publicly announce the result of any
revisions to any of the  forward-looking  statements in this document to reflect
future events or developments.

                                 USE OF PROCEEDS

         We will receive  approximately  $12,085,000  if all of the warrants for
the underlying shares of common stock being registered are exercised.  We expect
to use these proceeds, if any, for general corporate purposes.

              MARKET PRICE OF OUR COMMON STOCK AND PUBLIC WARRANTS

         On May 16, 2000,  SmartServ's  $.01 par value  common  stock  commenced
trading on the Nasdaq  National  Market as SSOL.  On this date,  our  Redeemable
Common Stock Purchase  Warrants,  or public warrants,  also commenced trading on
the Nasdaq National Market as SSOLW.

         SmartServ's  securities  traded on the OTC Bulletin Board until May 15,
2000.

         On October 15, 1998, our  stockholders  approved a one-for-six  reverse
stock split which became effective on October 26, 1998.

         The  following  table sets forth the high and low prices for the common
stock and public warrants during the periods indicated as reported by the Nasdaq
National Market and the OTC Bulletin Board, as applicable. Such amounts (and all
other share and price information contained in this document) have been adjusted
to reflect the reverse stock split.

                                      -8-
<PAGE>

                                                    COMMON STOCK                        WARRANTS
                                                    ------------                        --------
                                                HIGH             LOW               HIGH            LOW
                                                ----             ---               ----            ---
Year Ending June 30, 2001
-------------------------
<S>                                         <C>               <C>                 <C>           <C>
First Quarter                               $  70.250         $ 33.188          $ 27.000         $  11.000
(through August 2, 2000)


Year Ended June 30, 2000
------------------------
First Quarter                               $    1.531        $   .719          $   .156         $    .063
Second Quarter                                  24.625            .719             6.500              .070
Third Quarter                                  186.000          17.625            64.000             5.000
Fourth Quarter                                 129.000          25.000            47.031            10.500


Year Ended June 30, 1999
------------------------
First Quarter                               $    4.313        $  1.875          $  2.250         $    .375
Second Quarter                                   4.125           1.031              .531              .063
Third Quarter                                    4.875           1.500              .625              .063
Fourth Quarter                                   2.500           1.500              .250              .100
</TABLE>

         As  of  August 2, 2000,  we  had  5,776,870  shares  of  common  stock
outstanding  held by 113  shareholders  of record.  We estimate  that our common
stock is held by approximately 2,000 beneficial holders. As of such date, we had
1,725,000 public warrants outstanding held by 17 warrant holders of record.

         DIVIDENDS

         We have  never paid a cash  dividend  on our  common  stock.  It is our
present policy to retain earnings, if any, to finance the development and growth
of our business.  Accordingly,  we do not anticipate that cash dividends will be
paid until our earnings and  financial  condition  justify such  dividends,  and
there can be no assurance that we can achieve such earnings.

            MANAGEMENT'S DISCUSSION AND ANALYSIS OR PLAN OF OPERATION

         PLAN OF OPERATION

         SmartServ delivers  Internet-based and wireless content and trade order
routing  solutions that enable the processing of transactions  for its strategic
alliances,  or Strategic Marketing Partners, and their customers.  SmartServ has
developed online and wireless  financial,  transactional and media  applications
using a unique "device-independent" delivery solution.

         SmartServ's  plan of  operation  includes  programs for the sale of its
information and transactional  application  services through Strategic Marketing
Partners utilizing a  "business-to-business"  strategy. Such a strategy provides
access to a large  number of  potential  subscribers  and  allows  SmartServ  to
maximize  its market  reach at  minimal  operating  costs.  The  flexibility  of
SmartServ's  application  software and

                                      -9-
<PAGE>

communications architecture enables the customization of each information
package offered to each Strategic Marketing Partner, and in turn to their end
users.

         As an early  entrant  in the  dynamic  market for the  distribution  of
financial  information  and  transaction  services via wireless  telephones  and
personal  digital  assistants,   or  PDAs,  SmartServ  is  developing  strategic
marketing  relationships  with wireless  equipment  manufacturers,  carriers and
other value-added service providers and potential corporate partners.  SmartServ
continuously seeks to increase product performance and widen its distribution by
building and maintaining this network of Strategic Marketing Partners. Combining
SmartServ's application development and data platform with the core competencies
of its Strategic  Marketing  Partners,  SmartServ is offering a packaged turnkey
solution for extending  content and  transactions  to the wireless  environment.
Management believes the wireless area has tremendous  potential for distribution
of SmartServ's information products and as a source of revenues from "fee based"
transactions such as routing stock order entries; however, we have yet to derive
any revenues from such efforts.

         Management believes that most of SmartServ's  revenues will continue to
be derived from consumers who purchase its services through Strategic  Marketing
Partners. SmartServ anticipates that Strategic Marketing Partners will brand its
information  and  transaction  services with their own private label and promote
and distribute SmartServ's packaged offering to their clients. SmartServ has the
ability to customize  the  information  package to be offered to each  Strategic
Marketing  Partner,  by  device.  With  the  licensing  of four of its  Internet
products by DTN in 1998,  SmartServ has discontinued efforts to develop a direct
subscriber base.

         Management  anticipates that staffing requirements  associated with the
implementation of its plan of operation will result in the addition of a minimum
of fifteen  people during the period ending  December 31, 2000.  Such  personnel
will be added to assist primarily with the programming requirements of Strategic
Marketing  Partners'  product  offerings,  for  customer  support  and sales and
marketing.

         RESULTS OF OPERATIONS

         NINE MONTHS ENDED MARCH 31, 2000 VS. NINE MONTHS ENDED MARCH 31, 1999

         During  the nine  months  ended  March  31,  2000 and  1999,  SmartServ
recorded revenues of $2,710,856 and $1,028,353, respectively.  Substantially all
of such revenues were earned  through  SmartServ's  licensing of its products to
DTN.  Of  such   amounts,   SmartServ   recognized   $1,242,472   and  $146,602,
respectively,  as amortization of deferred revenues emanating from its licensing
agreement with DTN.

         During the nine months ended March 31, 2000,  SmartServ  incurred costs
of revenues of $603,355.  These costs  consisted  primarily of  information  and
communication  costs ($98,600),  personnel costs  ($152,700),  computer hardware
leases,  depreciation  and  maintenance  costs  ($242,400) and  consulting  fees
($43,600). During the nine months ended March 31, 1999, SmartServ incurred costs
of revenues of  $593,798.  Such costs  consisted  primarily of  information  and
communication  costs  ($209,200),   personnel  costs  ($108,500),  and  computer
hardware  leases,   depreciation  and  maintenance  costs  ($255,400).   Product
development costs were $240,500 and $132,600 for the nine months ended March 31,
2000 and 1999,  respectively.  Such costs consisted primarily of personnel costs
of $31,400 and $8,900 in 2000 and 1999, respectively,  and amortization expenses
relating to capitalized  software  development  costs of $209,100 and $94,200 in
2000 and 1999,  respectively.  During the nine  months  ended March 31, 2000 and
1999, SmartServ capitalized $846,814 and $672,875,  respectively, of development
costs in accordance  with  Statement of Financial  Accounting  Standards No. 86,
"Accounting for the Costs of Computer  Software to be Sold,  Leased or Otherwise
Marketed", or Statement 86.

                                      -10-
<PAGE>

         During  the nine  months  ended  March  31,  2000,  SmartServ  incurred
selling,  general and  administrative  expenses of  $2,050,202.  Such costs were
incurred  primarily  for  personnel  costs  ($888,700),  facilities  ($145,800),
marketing and advertising  costs  ($294,000) and  professional  fees ($555,200).
During the nine months ended March 31, 1999, SmartServ incurred selling, general
and  administrative  expenses of $1,799,139.  Such costs were incurred primarily
for personnel  costs  ($599,200),  marketing and advertising  costs  ($210,300),
professional fees ($616,000), facilities ($166,600) and telecommunications costs
($51,700).

         During the nine  months  ended  March 31,  2000,  noncash  charges  for
stock-based  compensation  amounted to $35,636,026 compared to $1,041,602 during
the nine  months  ended  March  31,  1999.  Such  noncash  charges  in 2000 were
primarily related to personnel costs ($34,677,300)  resulting from the valuation
of stock-based  compensation  in accordance  with  Accounting  Principles  Board
Opinion  No. 25,  "Accounting  for Stock  Issued to  Employees",  or APB No. 25.
Noncash  charges  pertaining  to  professional  fees  amounted to  $958,700  and
$1,002,800  for the nine months  ended  March 31,  2000 and 1999,  respectively.
These  noncash  professional  fees  resulted  from the  issuance of common stock
purchase warrants to various financial, marketing and technical consultants. The
value of such common stock purchase warrants was recorded in accordance with the
Black-Scholes pricing methodology.

         Interest  income  for the nine  months  ended  March 31,  2000 and 1999
amounted to $58,570 and $3,772, respectively. During the nine months ended March
31, 2000, such amounts were earned from SmartServ's  investments in highly rated
commercial paper. During the nine months ended March 31, 1999, such amounts were
earned  primarily from the  SmartServ's  cash  balances.  During the nine months
ended March 31, 2000 and 1999,  interest  and  financing  costs were $40,250 and
$2,231,343, respectively. During the nine months ended March 31, 2000 such costs
were related to a partial redemption of SmartServ's Prepaid Warrants. During the
nine months ended March 31, 1999, such costs consisted primarily of interest and
the  amortization  of deferred  financing costs  ($454,700)  associated with the
issuance of $550,000 of convertible notes in December 1998 and January 1999, and
costs  ($958,900)  associated  with the  settlement of obligations to holders of
SmartServ's Prepaid Warrants.  SmartServ has received a waiver of certain events
of default pursuant to its Prepaid  Warrants,  and accordingly in December 1999,
reversed  previously  recorded  charges of $717,700.  The common stock  purchase
warrants have been recorded in the financial  statements in accordance  with the
Black-Scholes pricing methodology.

         FISCAL YEAR ENDED JUNE 30, 1999 VERSUS FISCAL YEAR ENDED JUNE 30, 1998

         During the year ended June 30,  1999,  SmartServ  recorded  revenues of
$1,443,781. Substantially all of such revenues were earned through its licensing
agreement  with DTN.  During  the year  ended June 30,  1998,  SmartServ  earned
revenues  of  $873,476.  Of  such  amount,   $210,000  was  earned  through  the
relationship  with DTN, while $454,000 was earned from the sale of the SmartServ
Pro stock quote services.

         During  the year  ended  June 30,  1999,  SmartServ  incurred  costs of
services  of  $994,465.  Such  costs  consisted  primarily  of  information  and
communication  costs ($267,600),  personnel costs ($290,100),  computer hardware
leases and maintenance ($339,400) and systems consultants ($97,300).  During the
year ended June 30, 1998,  SmartServ  incurred  costs of revenues of $1,216,761.
Such  costs  consisted   primarily  of  information  and   communication   costs
($551,700),  personnel  costs  ($310,600),  and  computer  hardware  leases  and
maintenance  ($339,300).  Information and communication  costs decreased in 1999
compared to 1998 as a result of the  licensing  agreement  entered  into between
SmartServ  and DTN.  Personnel  costs  decreased  in 1999  compared to 1998 as a
result of the migration of personnel resources into product development areas in
1999.  Product  development  costs were $193,188 vs. $923,082 for the year ended
June 30, 1998. The decrease in the product  development  costs resulted from the
capitalization  of  software   development  costs  related  to  certain  product
enhancements  in  accordance  with  Statement 86. During the year ended June 30,
1999,  SmartServ  capitalized  $765,000 of development  costs in accordance with
Statement  86. No such  costs

                                      -11-
<PAGE>

were capitalized during the year ended June 30, 1998. During the year ended June
30, 1999, product development costs consisted primarily of the amortization of
capitalized software development costs. During the year ended June 30, 1998,
product development costs consisted primarily of personnel costs ($541,400) and
computer system consultants ($335,000).

         During  the year  ended  June 30,  1999,  SmartServ  incurred  selling,
general and  administrative  expenses of $4,006,599 vs.  $3,221,940 for the year
ended  June 30,  1998.  During the year  ended  June 30,  1999,  such costs were
incurred  primarily for personnel  costs  ($1,148,400),  facilities  ($240,500),
marketing and advertising costs ($263,100),  professional fees ($2,150,000), and
telecommunications  costs  ($69,500).  During the year ended June 30, 1998, such
costs were  incurred  primarily  for personnel  costs  ($1,349,000),  facilities
($216,000),  marketing  and  advertising  costs  ($240,400),  professional  fees
($1,051,400) and  telecommunications  costs ($73,100).  Included in professional
fees are noncash charges of $1,349,020 in 1999 and $660,576 in 1998 representing
the  amortization  of deferred costs in connection with the issuance of warrants
to financial consultants.

         Interest income for the year ended June 30, 1999 amounted to $4,767 vs.
$40,788 for the year ended June 30, 1998.  Such  amounts  were earned  primarily
from SmartServ's  investments in highly liquid  commercial  paper.  Interest and
financing  costs for the year ended June 30,  1999 were  $3,378,422.  Such costs
were incurred  primarily in connection  with the issuance of the 8%  convertible
notes  ($2,254,700)  and SmartServ's  default  pursuant to the prepaid  warrants
($1,095,700).  Of such amounts, $2,593,800 were noncash charges for the issuance
of common  stock or warrants  to purchase  common  stock as  settlement  of such
obligations.  Interest and financing costs for the year ended June 30, 1998 were
$592,490.  These  costs were  incurred in  connection  with the  origination  of
SmartServ's  May 1997 line of credit.  Of such amount,  $463,600  represents the
noncash  charges  associated  with the issuance of certain common stock purchase
warrants.

         Loss per share was $6.44 per share for the year ended June 30, 1999 vs.
$7.65 per share for the year ended June 30, 1998.  While the net loss  increased
by $2,084,117,  SmartServ's  weighted average shares of common stock outstanding
in 1999 increased by 446,569 shares, thereby affecting the per share loss.

         FISCAL YEAR ENDED JUNE 30, 1998 VERSUS FISCAL YEAR ENDED JUNE 30, 1997

         During the year ended June 30,  1998,  SmartServ  recorded  revenues of
$873,476 from the sale of its information  services vs. $688,610 during the year
ended June 30,  1997.  Included in revenues for the year ended June 30, 1998 was
$210,000  resulting from SmartServ's  licensing  agreement with DTN and $454,000
from the sale of the SmartServ Pro stock quote  services.  During the year ended
June 30, 1997,  SmartServ earned revenues from the  enhancement,  implementation
and marketing of services to Schroder & Co. Inc. of $342,200.

         During  the year  ended  June 30,  1998,  SmartServ  incurred  costs of
services of  $1,216,761.  Such costs  consisted  primarily  of  information  and
communication costs ($551,700), personnel costs ($310,600) and computer hardware
leases and  maintenance  ($339,300).  During the year ended June 30, 1997,  with
SmartServ's  departure from the development stage, it incurred costs of revenues
of $1,133,884.  Such costs consisted  primarily of information and communication
costs  ($390,000),  personnel  costs  ($417,500),  computer  hardware leases and
maintenance ($201,800) and screenphone purchases ($95,300).  Product development
costs were $923,082 vs.  $1,150,224 for the year ended June 30, 1997. During the
year ended June 30, 1998,  such costs  consisted  primarily  of personnel  costs
($541,400) and computer  system  consultants  ($335,000).  During the year ended
June 30, 1997 such costs consisted  primarily of personnel costs  ($686,100) and
computer system consultants ($454,000). Included in personnel costs in 1997 is a
noncash  charge of  approximately  $73,000  for the  change  in market  value of
employee stock options.

                                      -12-
<PAGE>

         During  the year  ended  June 30,  1998,  SmartServ  incurred  selling,
general and  administrative  expenses of $3,221,940 vs.  $2,861,845 for the year
ended  June 30,  1997.  During the year  ended  June 30,  1998,  such costs were
incurred  primarily for personnel  costs  ($1,349,000),  facilities  ($216,000),
advertising and marketing costs  ($240,400),  professional fees ($1,051,400) and
telecommunications  costs  ($73,100).  During  the year  ended  June  30,  1998,
selling, general and administrative costs increased $360,095 from the prior year
as a result of  increases  in  professional  fees  ($593,000),  personnel  costs
($403,500)  and  facilities  costs  ($55,700).  Such  increases were offset by a
decrease in advertising and marketing  expenses of $600,900.  Professional  fees
includes a noncash  charge of $527,576,  representing  amortization  of deferred
compensation  in connection  with the issuance of 592,592  common stock purchase
warrants to a financial consultant.

         Interest  income for the year ended June 30,  1998  amounted to $40,788
vs. $74,507 for the year ended June 30, 1997. Such amounts were earned primarily
from SmartServ's  investments in highly liquid  commercial  paper.  Interest and
financing costs for the year ended June 30, 1998 were $592,490. These costs were
incurred in connection  with the  origination  of  SmartServ's  May 1997 line of
credit. Of such amount,  $463,600 represents the noncash charges associated with
the  revaluation  of certain common stock  purchase  warrants  granted to Zanett
Securities Corporation. Interest and financing costs for the year ended June 30,
1997 were $54,646. Such amounts were incurred in connection with SmartServ's May
1997 line of credit.

         Loss per share was $7.65 per share for the year ended June 30, 1998 vs.
$7.20 per share for the year ended June 30, 1997.  While the net loss  increased
by $605,527,  SmartServ's  weighted  average shares of common stock  outstanding
increased by 43,201 shares, thereby affecting the per share loss.

         CAPITAL RESOURCES AND LIQUIDITY

         On June 24, 1999,  SmartServ  and DTN entered into a License  Agreement
that amended their previous agreement. In consideration of the receipt of $5.175
million,  SmartServ granted DTN an exclusive  perpetual worldwide license to its
Internet-based (1) real-time stock quote product, (2) online trading vehicle for
customers  of small and medium sized  brokerage  companies,  (3)  administrative
reporting package for brokers of small and medium sized brokerage  companies and
(4) order  entry/routing  system.  Additionally,  SmartServ received $324,000 in
exchange for an agreement to issue  warrants to purchase  300,000  shares of its
common stock at an exercise  price of $8.60 per share.  SmartServ  has agreed to
continue to operate  these  products  and provide  maintenance  and  enhancement
services in exchange for a percentage of the revenues  earned by DTN  therefrom.
The  cost  of  the  SmartServ's  commitment  to  provide  such  maintenance  and
enhancement  services is limited to a maximum of 20% of the  revenues  earned by
SmartServ.  If SmartServ  defaults under the license  agreement,  DTN may at its
sole cost elect to provide its own  maintenance to both the system  software and
related hardware. Under these circumstances,  DTN will have the right to own the
system software,  including the source codes, and related hardware, and DTN will
have no further  obligation  to pay  SmartServ  licensing  fees which  SmartServ
currently relies on for a significant part of its revenues.  None of SmartServ's
wireless products were included in this transaction. Although SmartServ believes
that DTN has the experience and the financial ability to distribute its services
to thousands of potential customers, there can be no assurance that the products
and services will be accepted by the ultimate consumer on a widespread basis.

         In November  1998,  SmartServ  completed a financing of $550,000 of its
securities.  SmartServ sold five and one-half (5.5) units,  each consisting of a
secured  convertible 8% note in the principal amount of $100,000 and warrants to
purchase common stock. The notes and the warrants were initially convertible and
exercisable,  respectively,  at $.60 per share of common stock.  Such notes were
repaid in June 1999.

         On July 1, 1999,  SmartServ entered into an agreement with Arnhold & S.
Bleichroeder,  Inc. to settle its obligation to Arnhold & S. Bleichroeder  under
the  default  provisions  of its  prepaid  warrants.  In

                                      -13-
<PAGE>

accordance with that agreement, SmartServ paid Arnhold & S. Bleichroeder
$325,000 to redeem the prepaid warrants and issued 180,000 shares of common
stock in full settlement of all obligations.

         In January 2000,  SmartServ  issued  306,667  shares of common stock to
certain  investors in the November 1998 interim  financing  upon the exercise of
warrants to purchase such shares.  Proceeds from the exercise of these  warrants
were $184,000.

         On  January  18,  2000,  America  First  Associates  Corp.,  acting  as
placement agent for SmartServ,  completed a private  placement of 233,000 shares
of  common  stock at  $15.00 a  share.  The net  proceeds  of the  placement  of
$3,215,400 were used for general working capital  requirements.  In addition, on
January 18,  2000,  SmartServ  completed a private  placement  of an  additional
100,000 shares of common stock at $15.00 a share.  There was no placement  agent
for these shares.  The net proceeds of the placement of $1,500,000 were used for
general working capital requirements.

         During the quarter  ended March 31, 2000,  the Company  issued  474,022
shares of common  stock to  investors  upon the exercise of warrants to purchase
such shares. Proceeds from the exercise of these warrants were $696,944.

         On May 15, 2000, Chase  Securities Inc.,  acting as placement agent for
SmartServ,  completed a private  placement of 353,535  shares of common stock at
$49.50 a share.  The net proceeds of the placement of $16,750,000  were used for
general working capital requirements.

         SmartServ's  financial statements have been prepared on a going concern
basis  which  contemplates  the  realization  of assets  and the  settlement  of
liabilities and commitments in the normal course of business. SmartServ incurred
net losses of  $7,124,126,  $5,040,009,  and $4,434,482 for the years ended June
30, 1999, 1998 and 1997,  respectively.  Additionally,  SmartServ has incurred a
net loss of $35,083,239 for the nine month period ended March 31, 2000. Included
in such  amount  were  noncash  charges for  stock-based  compensation  costs of
$35,636,026.  At  March  31,  2000,  SmartServ  had an  accumulated  deficit  of
$57,029,244 and stockholders' equity of $1,737,413; however, after giving effect
to the May  2000  private  placement,  SmartServ  had  stockholders'  equity  of
approximately  $18,437,000 on a proforma basis. SmartServ is also a defendant in
several  legal  proceedings  that could have a  material  adverse  effect on its
financial position,  cash flows and results of operations.  Losses have resulted
principally   from  costs  incurred  in  connection  with  activities  aimed  at
developing our software,  information and transactional  services and from costs
associated with our marketing and  administrative  activities.  We have incurred
substantial  expenses and  commitments and continue to operate at a deficit on a
monthly  basis.  No  assurance  can be provided  that we will be able to develop
revenues sufficient to support our operations.  The financial  statements do not
include  any   adjustments  to  reflect  the  possible  future  effects  on  the
recoverability and classification of assets or the amounts and classification of
liabilities that may result from the outcome of these uncertainties.

         Management  believes  that upon the  successful  implementation  of its
marketing  plan,  sufficient  revenues  will  be  generated  to  meet  operating
requirements.  Management  also  believes that the  successful  execution of its
proposed plan of operations  will generate  sufficient cash flow from operations
to enable  SmartServ to offer its services on an  economically  sound basis.  No
assurance  can be given that such goals will be  obtained  or that any  expected
revenues or cash flows will be achieved.

                                      -14-
<PAGE>

                                    BUSINESS

         THE COMPANY

         SmartServ Online is a business-to-business Web and wireless application
services  provider (ASP)  specializing in building and hosting  content-rich and
transaction-intensive  applications  for both mobile wireless and fixed wireline
users. We deliver Internet-based  content and trade order routing solutions,  as
well as "Web-to-Wireless"  applications  designed to facilitate  e-commerce.  We
have developed online financial,  transactional and media  applications  using a
unique  "device-independent"  delivery  solution and have designed  applications
that enable the receipt of  information  and the  execution of  transactions  on
wireless telephones and personal digital assistants.

         SERVICES

         SmartServ's  services and platform  solve the problem of ubiquitous Web
access  by  offering  enterprises   application  development  and  customization
services,   secure  and  reliable  hosting  environments,   industrial  strength
transaction-routing  systems and anytime, anywhere access.  Recognizing the call
for  mobility,  we developed  an  infrastructure  to  integrate  and deliver our
Internet-based information and to effectuate e-commerce transactions on wireless
networks and devices.  We offer complete systems to help  traditional  companies
reach the Web and  new-economy  companies  extend  from the Web to the  emerging
mobile market.  All SmartServ  developed and hosted  applications are accessible
from the vast  array of Web and  wireless  interactive  appliances.  We are well
positioned to provide  Web-based  information and transaction  applications  and
solutions  for  Strategic  Marketing  Partners  such as financial  institutions,
wireless carriers,  device  manufacturers and value-added  service providers and
retailers.  Our core competency focuses on providing  financial news and reports
-- including  real-time stock quotes -- with the goal of facilitating online and
wireless  stock  trading and other  transactions.  To  complement  our financial
offerings,  we also provide a host of  personalized  information  services  from
local news, sports and weather to traffic and entertainment services that can be
accessed on demand or as an alert.

         We have  invested in the  development  of a  transaction  engine and an
application  software and communications  architecture in an attempt to make our
services easy to use and visually appealing, as well as to take advantage of the
different  virtues and  capabilities of established and emerging devices capable
of interacting with Web-based and Web-to-Wireless  applications. We believe that
our  application  software  and  communications  architecture,  which  recognize
multiple  devices,  format the information for the particular device and present
the  information  in  a  user-friendly   manner,   will  be  attractive  in  the
marketplace.  Product development efforts are focused on providing  enhancements
to the current information and transaction  services,  format  modifications for
emerging devices,  content and features improvements and customizations based on
market  requirements.  We intend to  continue to invest in this area and believe
our transaction  engine,  application  software and communications  architecture
represent an important competitive advantage.

         MARKETING STRATEGY

         We believe our primary  source of revenues  will  ultimately be derived
from the sale of our information and transactional  application services through
Strategic  Marketing Partners utilizing a  "business-to-business"  strategy.  We
expect  that  Strategic  Marketing  Partners  will  brand  our  information  and
transaction  services  with  their  own  private  label,  promote  the  packaged
offering, and then distribute these information and e-commerce services to their
clients.  Additionally,  our  e-commerce  platform  will  enable  our  Strategic
Marketing  Partners to offer transaction  services via the Internet and wireless
networks.  Our strategy of forming alliances with Strategic  Marketing  Partners
enables us to maximize  our market  reach at minimal  operating  costs,  improve
product and services performance and grow distribution channels to end-users.

                                      -15-
<PAGE>

         In May 1998,  we licensed to DTN the rights to market and service three
of our  Internet  products.  DTN,  which has over  150,000  subscribers  for its
satellite-based  information  services,  lacked an  Internet-based  product  and
delivery system. We filled that need. In June 1999, we entered into an agreement
with DTN that  expanded our  relationship.  In  consideration  of the receipt of
$5.175 million,  we granted DTN an exclusive  perpetual worldwide license to our
Internet-based (1) real-time stock quote product, (2) online trading vehicle for
customers  of small and medium sized  brokerage  companies,  (3)  administrative
reporting package for brokers of small and medium sized brokerage  companies and
(4) order  entry/routing  system.  We will continue to operate and support these
products in exchange for a percentage of the revenues  earned by DTN  therefrom.
None of our wireless  products were included in these  transactions.  During the
year ended June 30, 1998, we discontinued our efforts to sell products  directly
to the retail market via our own marketing programs.

         As an early entrant in the dynamic market of  distribution of financial
information  and  transaction  services  via  wireless  telephones  and personal
digital assistants, we are developing strategic marketing relationships with the
wireless equipment manufacturers,  carriers, other value-added service providers
and potential  corporate  partners.  We  continuously  seek to increase  product
performance and widen our  distribution by building and maintaining this network
of Strategic Marketing Partners.  Combining our application development and data
platform with the core competencies of our Strategic  Marketing  Partners we are
offering a packaged turnkey  solution for extending  content and transactions to
the wireless  environment.  Management believes the wireless area has tremendous
potential  for  distribution  of our  information  products  and as a source  of
revenues from "fee based"  transactions  such as routing stock order entries and
other e-commerce offerings.

         The market for wireless services is exploding  alongside the market for
Internet  access,  and  Management  believes  that  these  markets  are about to
converge.  The  majority  of  wireless  data  penetration  will  result from the
distribution  of telephones and other PCS devices  equipped with wireless modems
and Web  browsers  for  accessing  the  Internet.  Our  data  and  communication
architecture  adds user  functionality  and  utility to both wired and  wireless
technology. With our Web-server platform,  application development and strategic
alliances,  we have the competitive  advantage of providing complete  end-to-end
solutions.

         While  we  continue  to  have  discussions  about  potential  marketing
opportunities with major equipment  manufacturers,  telecommunications and stock
brokerage  companies,  there  can  be no  assurance  that  we  will  enter  into
agreements with any such companies.

         COMPETITION

         The market for  Web-based  information  and  transactional  services is
highly  competitive and subject to rapid  innovation and  technological  change,
shifting consumer preferences and frequent new service introductions.  While our
application software and communications  architecture makes the services "device
independent",  we face  increasing  competition  from  other  emerging  services
delivered through personal computers,  such as developing transactional services
offered by Data  Broadcasting  Corporation,  Electronic  Data Systems Corp.  and
other Web-based software  companies.  Established  online  information  services
including  those  offered by America  Online,  Inc.,  offer  competing  services
delivered  through  personal  computers.  Although in its infancy,  the wireless
arena too has its competitors, such as DataLink Systems Corporation, I 3 Mobile,
Inc., Aether Systems, Inc. (a/k/a Aether Technologies),  Tantau Software,  Inc.,
724  Solutions,  Inc. and W-Trade  Technologies,  Inc. We expect  competition to
increase from existing competitors and from new competitors,  possibly including
telecommunications  companies. Most of our competitors and potential competitors
have substantially greater financial,  marketing and technical resources than we
have. We believe that potential new competitors,  including large multimedia and
information  system  companies,   are  increasing  their  focus  on  transaction
processing. Increased competition in the market

                                      -16-
<PAGE>

for our services could limit our ability to expand and materially and adversely
affect our results of operations.

         The information  content provided through our application  software and
communication   architecture  is  generally   purchased  through   non-exclusive
distribution agreements. While we are not dependent on any one content provider,
existing and  potential  competitors  may enter into  agreements  with these and
other  such  providers  and  thereby  acquire  the  ability  to  deliver  online
information and transactional  services  substantially similar to those provided
us.

         The  principal  competitive  factors in both the  online  and  wireless
industries include content, product features and quality, ease of use, access to
distribution channels, brand recognition, reliability and price. Our strategy of
establishing  alliances  with  potential  Strategic  Marketing  Partners and our
ability  to  provide  what we believe  to be unique  software  applications  and
communications architecture should enable us to compete effectively.

         SOFTWARE

         We  have   developed  an   application   software  and   communications
architecture  that we  believe  makes  our  services  easy  to use and  visually
appealing, and which maximize the capabilities of various devices.

         Our  user-friendly  front-end  application  software  provides  instant
access to information  and  flexibility to the varying needs of multiple  users.
Subscribers  are  empowered to create their own  groupings of  information  they
routinely request and are able to navigate directly to the information they seek
with the  software's  easy to read menu  systems  and search  capabilities.  Our
transaction  engine has been designed to facilitate various forms of e-commerce.
Our  application  software  employs  common user interface  techniques,  such as
icons,  pull-down  menus,  spreadsheet  formats,  tree structures and the use of
"key" words, to make our product  intuitive to our users. Our software employs a
unique,  object-oriented architecture that intelligently identifies a wide range
of wireless and wired  devices and formats the  information  to  device-specific
attributes..

         During the fiscal years ended June 30, 1999, 1998 and 1997, we incurred
costs of  $193,188,  $923,082  and  $1,150,224,  respectively,  for research and
project development activities.  Additionally, during the fiscal year ended June
30, 1999, we capitalized  software  development costs amounting to $765,000;  no
such costs were  capitalized in either of the years ended June 30, 1998 or 1997.
During the nine months ended March 31, 2000,  we incurred  $240,500 for research
and project development activities and capitalized software development costs of
approximately $846,800.

         PROPRIETARY RIGHTS

         We have designed and developed our own "device independent" information
and transaction platform, "SmartServ", based on Sun Microsystems, Inc. computers
and Oracle Corp.'s version 7.X relational  database  manager,  to support a wide
array of wireless  browsers  and  operating  systems.  The  platform  seamlessly
integrates  real-time  data and  transaction  capabilities,  such as stock trade
order routing and e-commerce services, into a user-friendly services' interface.
We rely upon a  combination  of  contract  provisions,  trade  secret laws and a
service mark to attempt to protect our proprietary rights. We license the use of
our services to Strategic Marketing Partners under agreements that contain terms
and conditions  prohibiting  the  unauthorized  reproduction of our software and
services.  Although we intend to protect our rights vigorously,  there can be no
assurance that any of the foregoing measures will be successful.

         We  granted  DTN  an  exclusive  perpetual  worldwide  license  to  our
Internet-based (1) real-time stock quote product, (2) online trading vehicle for
customers  of small and medium sized  brokerage  companies,  (3)

                                      -17-
<PAGE>

administrative reporting package for brokers of small and medium sized brokerage
companies and (4) order entry/routing system. Under the license agreement, we
are required to maintain certain systems' performance standards and to satisfy
other general business requirements. Our inability to maintain compliance with
the license agreement could result in a default thereunder. In addition, a
change of control of SmartServ is an event of default under the license
agreement. A change of control includes a change in the majority of the members
on our board of directors. Under a letter agreement with Zanett Capital, Inc.,
Zanett Capital may elect a majority of the board under certain circumstances,
including the failure of our common stock to be listed on Nasdaq.

         If we default  under the  license  agreement,  DTN may at its sole cost
elect to provide its own  maintenance  to both the system  software  and related
hardware.  Under these circumstances,  DTN will have the right to own the system
software, including the source codes, and related hardware, and DTN will have no
further  obligation  to pay us licensing  fees which we currently  rely on for a
significant part of our revenues.

         We believe that our  software,  services,  trademark,  service mark and
other  proprietary  rights do not  infringe on the  proprietary  rights of third
parties.  However,  there can be no assurance that third parties will not assert
infringement  claims  against us with  respect to current  features,  content or
services or that any such  assertion  may not  require us to enter into  royalty
arrangements or result in litigation.

         GOVERNMENT REGULATION

         We are not currently subject to direct regulation other than federal
and state regulation generally applicable to businesses. However, changes in the
regulatory environment relating to the telecommunications and media industry
could have an effect on our business, including regulatory changes which
directly or indirectly affect telecommunication costs or increase the likelihood
or scope of competition from regional telephone companies. Additionally,
legislative proposals from international, federal and state governmental bodies
in the areas of content regulation, intellectual property and privacy rights, as
well as federal and state tax issues could impose additional regulations and
obligations upon all online service providers. We cannot predict the likelihood
that any such legislation will pass, or the financial impact, if any, the
resulting regulation or taxation may have.

         Moreover, the applicability to application service providers of
existing laws governing issues such as intellectual property ownership, libel
and personal privacy is uncertain. The use of the Internet for illegal
activities and the dissemination of pornography have increased public focus and
could lead to increased pressure on legislatures to impose regulations on
application service providers such as ourselves. The law relating to the
liability of online service companies for information carried on or disseminated
through their systems is currently unsettled. If an action were to be initiated
against us, the costs incurred as a result of such action could have a material
adverse effect on our business.

         EMPLOYEES

         We employ thirty-eight people, thirty-seven of whom are full-time
employees. We anticipate that staffing requirements associated with the
implementation of our plan of operation will result in the addition of a minimum
of fifteen people during the period ending December 31, 2000. Such personnel
will be added to assist primarily with the programming requirements of Strategic
Marketing Partners' product offerings, for customer support and sales and
marketing. None of our employees are covered by a collective bargaining
agreement, and we believe that our relationship with our employees is
satisfactory.

                                      -18-
<PAGE>

         DESCRIPTION OF PROPERTY

         We occupy  approximately 6,300 square feet in a leased facility located
in Stamford, Connecticut. The lease expires in October 2002.

         LEGAL PROCEEDINGS

         On or about June 4, 1999, Michael Fishman, our former Vice President of
Sales, commenced an action against us, Sebastian E. Cassetta,  Steven Francesco,
(our former President) and four others in the Connecticut Superior Court for the
Judicial District of  Stamford/Norwalk  at Stamford alleging breach of contract,
breach of duty of good  faith and fair  dealing,  fraudulent  misrepresentation,
negligent  misrepresentation,  intentional  misrepresentation and failure to pay
wages.  The defendants have answered the complaint and filed  counterclaims  for
fraudulent  inducement  and breach of contract.  Plaintiff  has responded to the
counter-claim, and discovery is proceeding. Although we are vigorously defending
this action, there can be no assurance that we will be successful.

         On or about February 29, 2000,  Commonwealth  Associates,  L.P. filed a
complaint  against us in the Supreme  Court of the State of New York,  County of
New York.  The complaint  alleges that on or about August 19, 1999  Commonwealth
and SmartServ entered into an engagement  letter pursuant to which  Commonwealth
was to provide financial  advisory and investment  banking services to SmartServ
in  connection  with a  possible  combination  between  SmartServ  and Data Link
Systems  Corporation.  The engagement letter provided for a nonrefundable fee of
$15,000  payable in cash or common stock at  SmartServ's  option.  The complaint
alleges that  SmartServ  elected to pay the fee in stock and seeks 13,333 shares
of common stock or at least $1,770,000  together with interest and costs. In our
answer to the  complaint,  we denied the material  allegations of the complaint,
including  the  allegation  that  we  elected  to pay in  stock.  Discovery  has
commenced.  Although we are vigorously  defending  this action,  there can be no
assurance that we will be successful.

         While we intend to vigorously  defend these  actions,  the  unfavorable
outcome  of either  such  action  could have a  material  adverse  effect on our
financial condition, results of operations and cash flows.

                                   MANAGEMENT

                        DIRECTORS AND EXECUTIVE OFFICERS

         The  following  table  sets  forth  information  with  respect  to  the
executive officers and directors of SmartServ Online, Inc.

<TABLE>
<CAPTION>
NAME                                       AGE            POSITION
----                                       ---            --------
<S>                                         <C>         <C>
Sebastian E. Cassetta                       51            Chief Executive Officer, Secretary, Chairman of the
                                                          Board and Class III Director
Alan G. Bozian                              46            Senior Vice President and Chief Financial Officer
Mario F. Rossi (4)                          61            Senior Vice President of Operations and Class II
                                                          Director

Thomas W. Haller, CPA                       46            Vice President, Treasurer and Chief Accounting Officer
Richard D. Kerschner                        33            Vice President and General Counsel
John Montgomery                             38            Vice President of Financial Services
Robert Pearl                                32            Vice President of Strategy and Alliances
</TABLE>

                                      -19-
<PAGE>
<TABLE>
<CAPTION>

<S>                                         <C>         <C>
Evan Sohn                                   32            Vice President of Business Development
Claudio Guazzoni (3)                        36            Class I Director
Charles R. Klotz                            58            Class II Director
Stephen Lawler (4)                          36            Class III Director
L. Scott Perry (2)                          51            Class I Director
Robert Steele (1) (2) (3)                   60            Class II Director
Catherine Cassel Talmadge (2) (3)           47            Class I Director
Charles R. Wood (1)                         58            Class III Director
---------------------------------
</TABLE>

(1) Member of the Compensation Committee
(2) Member of the Audit Committee
(3) Member of the Finance Committee
(4) Member of the Technology Advisory Committee

         SEBASTIAN E. CASSETTA has been Chief Executive Officer, Secretary,
Chairman of the Board and a director of SmartServ since its inception. Mr.
Cassetta was also SmartServ's Treasurer from its inception until March 1996.
From June 1987 to August 1992, Mr. Cassetta was the President of Burns and Roe
Securacom Inc., an engineering and large-scale systems integration firm. He is
also a former Director, Managing Director and Vice President of Brinks Inc. At
Brinks, he expanded international operations in over 15 countries and became the
youngest person to be appointed Vice President in Brinks' 140 year history.
Appointed by President Reagan and Department of Commerce Secretary Malcolm
Baldridge, he served on both the U.S. Export Council and The Industry Sector
Advisory Committee (ISAC) regarding GATT negotiations. He is a former member of
the Board of Directors of The Young Presidents' Organization and the former
Chairman of the New York Chapter.

         ALAN G.  BOZIAN  joined  SmartServ  as Senior  Vice  President  & Chief
Financial Officer in May 2000. Prior to joining SmartServ,  he spent 24 years at
UBS AG and its  predecessor,  Union  Bank of  Switzerland,  a global  integrated
investment  services  firm.  At UBS, Mr.  Bozian rose through a series of senior
trading management and treasury management  positions  including  responsibility
for its worldwide treasury activities as Global Treasurer.

         MARIO F. ROSSI was Vice  President  of  Operations  of  SmartServ  from
December  1994 to February  1998 when he was promoted to Senior Vice  President,
Operations  and  Chief  Technology  Officer  and was  appointed  a  director  of
SmartServ.  Mr. Rossi has business and operational  management experience in the
computer, telecommunications and security fields. He has an extensive background
in product development,  operations and technical marketing.  From 1989 to 1994,
Mr. Rossi was Vice  President of Operations  for MVS Inc., a fiber optic company
specializing in wireless technology,  and a General Manager at Pirelli from 1986
to 1988.  From 1971 to 1986, he was Director of Development  of Philips  Medical
Systems, in the U.S. as well as the Netherlands.

         THOMAS W. HALLER, CPA joined SmartServ as Vice President, Treasurer and
Chief Financial  Officer in March 1996. He served as SmartServ's Chief Financial
Officer until June 2000, when he became  SmartServ's  Chief Accounting  Officer.
From  December 1992 to March 1996,  Mr.  Haller was a Senior  Manager at Kaufman
Greenhut  Forman,  LLP, a public  accounting firm in New York City, where he was
responsible  for technical  advisory  services and the firm's quality  assurance
program.  Prior  thereto,  he was a Senior  Manager  with Ernst & Young LLP,  an
international public accounting and consulting firm, where he had responsibility
for  client  services  and new  business  development  in the  firm's  financial
services practice.

         RICHARD D.  KERSCHNER  joined  SmartServ as Vice  President and General
Counsel in April 2000.  Prior  thereto Mr.  Kerschner  was  Managing  Counsel at
Omnipoint  Communications,   a  leading  wireless

                                      -20-
<PAGE>

service  provider,  where he supervised a staff of attorneys  and  paralegals in
Omnipoint's  legal and  regulatory  affairs  department.  Mr.  Kerschner  joined
Omnipoint  in 1997 and  worked on all  aspects  of the its legal and  regulatory
issues,  and had  primary  in-house  responsibility  for  Omnipoint's  corporate
finance,  mergers and acquisitions,  joint ventures and strategic alliances, tax
and general  commercial  litigation.  Mr. Kerschner was in private practice with
the law firm of McCann & McCann from 1994 to 1997.

         JOHN  MONTGOMERY  joined  SmartServ in April 2000 with over 15 years of
global and domestic securities experience. From January 1999 to January 2000 Mr.
Montgomery  was a Director  of and from  April  1997 to January  1999 was a Vice
President  of SG Gowen  Securities.  Managing  over 22 sales  professionals,  he
provided  account  coverage to  broker-dealers,  money  managers,  mutual funds,
insurance  companies and commercial  banks.  Mr.  Montgomery  holds several NASD
registrations,  including General Securities Sales Supervisor. He has experience
with  equities,  fixed-income,   options  and  interest  rate  derivatives.  Mr.
Montgomery spent 5 years in institutional sales at UBS Securities,  over 3 years
in portfolio  strategies for  PaineWebber and 3 years with Merrill Lynch Capital
Markets.

         ROBERT  PEARL joined  SmartServ in September  1998 with over 7 years of
wireless  industry  experience.  He is responsible  for  developing  SmartServ's
wireless  strategy  and  consummating   relationships   with  key  business  and
technology strategic alliances. Mr. Pearl is a co-founder and former co-chairman
of the WAP Forum's Developer Expert Group. Prior to joining SmartServ, Mr. Pearl
was Project Manager for Wireless  Information Services at Omnipoint from 1996 to
1998  and  Marketing   Liaison  at  AT&T  Wireless   (formerly   McCaw  Cellular
Communications) from 1993 to 1996.

         EVAN SOHN joined  SmartServ  Online in March 2000 as the Vice President
of Business  Development.  Prior  thereto,  Mr. Sohn was the Vice  President  of
Business Development of the Strategic  Technologies  division of IMS Health from
December  1998  to  March  2000.  He  joined  Strategic  Technologies  upon  its
acquisition of Logix,  Inc., a company he founded in 1989 and of which he served
as President.  Logix was a leading provider of mobile and handheld  applications
in areas of sales force automation,  financial services,  wireless communication
and medical information.

         CLAUDIO GUAZZONI became a director of SmartServ on January 11, 1998.
Since 1993, Mr. Guazzoni has been President of The Zanett Securities Corporation
(now known as the Planet Zanett Internet Incubator) and Zanett Capital, Inc.
providing financial and strategic consulting services to growth companies. Prior
to joining the Zanett organization, Mr. Guazzoni was a Money Manager with Delphi
Capital Management, Inc. (1992) and an associate with Salomon Brothers, Inc.
from 1985 to 1991.

         CHARLES R. KLOTZ became a director of SmartServ on May 15, 2000.  Since
1985, Mr. Klotz has been a director of a number of private and public  companies
associated with David R. Barclay and Frederick H. Barclay.  He was President and
Chief Executive Officer of Gulf Resources & Chemical  Corporation from 1985-1998
and he was  Chairman  and Chief  Executive  Officer  of Gotaas  Larsen  Shipping
Corporation from 1988-1997.  Prior thereto,  he was with Bank of Boston where he
held a number of positions  including  Head of  Corporate  Banking in London and
Deputy Head of Specialized  Corporate Finance which covered  acquisition finance
and venture capital.

         STEPHEN  LAWLER was elected a director  of  SmartServ  on December  28,
1999. He has been the Group  Product  Manager for the Mobile  Internet  Business
Unit at Microsoft Corporation since April 1999. Mr. Lawler's experience includes
all aspects of engineering including software  development,  program management,
quality  assurance  and  documentation.  Additionally,  he has directed  product
marketing teams,  program  management teams and engineering  teams. From 1992 to
April  1999,  he worked  for  MapInfo  Corporation  where he was a member of the
Executive  Team,  the  Managing   Director  of  Product  Marketing  and  Product
Management  and the  Managing  Director  of  Software  Development  and  Product
Development.

                                      -21-
<PAGE>

         L. SCOTT PERRY has been a director of SmartServ  since  November  1996.
Since June 1998, Mr. Perry has been Vice President,  Strategy & Alliances - AT&T
Solutions.  From December 1995 to June 1998, Mr. Perry had been Vice  President,
Advanced Platform Services of AT&T Corp. From January 1989 to December 1995, Mr.
Perry held various  positions  with AT&T  including  Vice  President -- Business
Multimedia Services,  Vice President (East) -- Business  Communications Services
and Vice  President -- Marketing,  Strategy and Technical  Support for AT&T Data
Systems Group. Mr. Perry serves on the Board of Directors of Junior  Achievement
of New York, is a member of the Cornell University  Engineering College Advisory
Council and serves on the Board of INEA, a private  financial  planning software
company based in Toronto, Canada.

         ROBERT STEELE was appointed a director of SmartServ on February 23,
1998. Since February 1998, Mr. Steele has been Vice Chairman of the John Ryan
Company, an international bank support and marketing company. From 1992 to
February 1998, Mr. Steele was a Senior Vice President of the John Ryan Company.
Mr. Steele is the former President of Dollar Dry Dock Bank and a member of the
Board of Directors of Moore Medical Corp., Scan Optics, Inc. Accent Color
Sciences, Inc., NLC Insurance Companies, Inc. and the New York Mercantile
Exchange.

         CATHERINE  CASSEL TALMADGE has been a director of SmartServ since March
1996.  Since May 1999,  Ms.  Talmadge has been Senior Vice President of Business
Development for High Speed Access Corporation.  From September 1984 to May 1999,
she held various  positions  with Time Warner  Cable,  a division of Time Warner
Entertainment  Company,  L.P.,  including  Vice  President,  Cable  Programming;
Director,  Programming Development;  Director,  Operations;  Director, Financial
Analyses; and Manager, Budget Department.

         CHARLES R. WOOD was  appointed a director  of  SmartServ  in  September
1998.  Mr. Wood was Senior Vice  President of DTN and President of its Financial
Services Division, from 1989 and 1986, respectively, until February 28, 2000.

         BOARD OF DIRECTORS

         The Board of Directors consists of nine directors divided into three
classes: Class I Directors, Class II Directors and Class III Directors. The
Class I and Class III Directors will serve until the 1999 annual meeting and the
Class II Directors will serve until the 2000 annual meeting or, in each case,
until their respective successors are duly elected and qualified or until their
earlier resignation or removal. Upon such annual meetings of stockholders, the
Class III Directors will serve until the annual meeting of SmartServ's
stockholders to be held in 2001, the Class I Directors will serve until the
annual meeting of SmartServ's stockholders to be held in 2002 and the Class II
Directors will serve until the annual meeting of SmartServ's stockholders to be
held in 2003. Directors of each Class are elected for a full term of three years
(or any lesser period representing the balance of the previous term of such
Class) and until their respective successors are duly elected and qualified or
until their earlier resignation or removal. Officers are appointed annually and
serve at the discretion of the Board for one year. Under a Stock Purchase
Agreement dated May 15, 2000, TecCapital Ltd. has the right to designate one
member of SmartServ's Board of Directors. Messrs. Cassetta and Rossi agreed to
vote all shares of SmartServ held by them, representing approximately 18.83% of
the outstanding stock of SmartServ, to elect the director designated by
TecCapital. In the event of a default under SmartServ's prepaid warrants,
SmartServ will, at the request of Zanett Capital, Inc., appoint such number of
designees of Zanett Capital, Inc. to its Board of Directors so that the
designees of Zanett Capital, Inc. will constitute a majority of the members of
the Board of Directors of SmartServ. Further, Messrs. Cassetta and Francesco
have agreed to vote their shares of common stock, representing approximately
15.27% of the outstanding stock of SmartServ, in favor of such designees of
Zanett Capital, Inc., at each Annual Meeting of Stockholders of SmartServ at
which directors are elected.

                                      -22-
<PAGE>

         BOARD COMMITTEES

         The  Compensation  Committee,  currently  composed of Messrs.  Wood and
Steele,  has authority over officer  compensation  and  administers our employee
stock option plans.

         The Audit Committee, currently composed of Messrs. Steele and Perry and
Ms. Talmadge, serves as the Board's liaison with our auditors.

         The Finance Committee, currently composed of Mr. Guazzoni, Mr. Steele
and Ms. Talmadge, reviews expenditures of SmartServ.

         The Technology Advisory Committee, currently composed of Messrs. Lawler
and Rossi, is responsible for identifying new technologies and markets therefor.

         COMPENSATION OF DIRECTORS

         Each  director  who is not an  officer  or  employee  of  SmartServ  is
reimbursed for his or her  out-of-pocket  expenses  incurred in connection  with
attendance at meetings or other company business.  Between December 29, 1998 and
December 31, 1999,  each  non-employee  director  received a $1,000 fee for each
meeting  he or she  attended.  Commencing  January 1,  2000,  each  non-employee
director receives a $1,500 fee for each meeting he or she attends. Additionally,
each committee member may receive up to $1,000 per meeting attended.

         Between  November 4, 1996 and April 24, 1998, each person who was not a
salaried  employee  of  SmartServ  was  granted,  on the date he or she became a
director,  an option to purchase  5,000 shares of common  stock and  immediately
following each annual meeting of  stockholders  at which directors were elected,
each such person  elected to serve as a director  at that annual  meeting or who
remained a director  following  that  annual  meeting  was  granted an option to
purchase  5,000  shares of common  stock.  Subsequent  to April  24,  1998,  the
Compensation  Committee has had the discretionary  authority to grant options to
non-employee  directors.  Pursuant to such  authority,  on December 28, 1998 and
October 13, 1999 it granted options to purchase 10,000 shares of common stock at
a price of $2.35 and $.9375,  respectively,  to each non-employee  director. The
exercise  price of each  share of common  stock  under any  option  granted to a
director  was equal to the fair market  value of a share of common  stock on the
date the option was granted.

         EXECUTIVE COMPENSATION

         The  following  table  sets  forth  information  concerning  annual and
long-term compensation, paid or accrued, for the Chief Executive Officer and for
each other executive officer (the "Named Executive Officers") of SmartServ whose
compensation  exceeded $100,000 in fiscal 1999 for services in all capacities to
SmartServ during the last three fiscal years.

                           SUMMARY COMPENSATION TABLE
                           --------------------------
<TABLE>
<CAPTION>
                                           ANNUAL COMPENSATION                      LONG-TERM COMPENSATION
                           -------------------------------------------------------------------------------
                                                                                 RESTRICTED       SECURITIES
NAME AND PRINCIPAL         FISCAL                               OTHER ANNUAL    STOCK AWARDS      UNDERLYING      ALL OTHER
POSITION                   YEAR     SALARY        BONUS       COMPENSATION (1)       (2)            OPTIONS     COMPENSATION
-------------------------- -------- ------------- ---------- ------------------ --------------- -------------- --------------
<S>                          <C>     <C>          <C>            <C>            <C>               <C>    <C>   <C>
Sebastian E. Cassetta        1999    $  155,000   $  5,414       $      9,750   $  185,471(3)     92,000 (5)   $24,416(8)
Chief Executive              1998       125,000         --              9,750           --        37,500 (6)        -- (9)
Officer                      1997       125,000         --              9,750           --        16,666 (6)        -- (9)

Mario F. Rossi               1999       122,500      3,249              6,000       61,824(4)     67,500 (7)        -- (9)
</TABLE>

                                      -23-
<PAGE>

<TABLE>
<CAPTION>
<S>                          <C>         <C>                            <C>                       <C>    <C>           <C>
Vice President               1998        92,400         --              6,000           --        20,834 (6)        -- (9)
of Operations                1997        75,000         --              6,000           --         4,416 (6)        -- (9)
</TABLE>

(1)  Amounts shown consist of a non-accountable expense allowance.

(2)  The Named Executive Officers did not receive any LTIP Payouts in 1999, 1998
     or 1997.

(3)  On December  29,  1998,  the Board of  Directors  approved  the sale to Mr.
     Cassetta of 618,239 shares of restricted stock representing 9% of the fully
     diluted  shares  of  common  stock  of  SmartServ.  Compensation  has  been
     determined  as the  number  of shares  awarded  to Mr.  Cassetta  times the
     closing price of SmartServ's common stock on December 29, 1998 ($2.50) less
     the consideration to be paid by Mr. Cassetta.  At June 30, 1999, based upon
     the closing bid price ($1.50) of SmartServ's common stock, the value of Mr.
     Cassetta's  shares  was $0. On October  13,  1999,  the Board of  Directors
     agreed to reprice the shares granted to Mr. Cassetta to $.75 per share, the
     fair value of the shares at that  date.  Through  December  31,  1999,  the
     purchase of this restricted stock was recorded as a variable award pursuant
     to Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued
     to Employees".  In accordance therewith,  SmartServ's results of operations
     for the six months ended December 31, 1999 includes a noncash  compensation
     charge of $11,727,000  for the change in the fair value of its common stock
     at December 31, 1999.

(4)  On December 29, 1998, the Board of Directors approved the sale to Mr. Rossi
     of 206,080 shares of restricted stock  representing 3% of the fully diluted
     shares of common stock of SmartServ.  Compensation  has been  determined as
     the  number of shares  awarded  to Mr.  Rossi  times the  closing  price of
     SmartServ's   common   stock  on  December   29,  1998   ($2.50)  less  the
     consideration  to be paid by Mr.  Rossi.  At June 30, 1999,  based upon the
     closing bid price ($1.50) of  SmartServ's  common  stock,  the value of Mr.
     Rossi's shares was $0. On October 13, 1999,  the Board of Directors  agreed
     to reprice  the shares  granted  to Mr.  Rossi to $.75 per share,  the fair
     value of the shares at that date.  Through  December 31, 1999, the purchase
     of this  restricted  stock was  recorded  as a variable  award  pursuant to
     Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to
     Employees". In accordance therewith,  SmartServ's results of operations for
     the six months  ended  December  31, 1999  includes a noncash  compensation
     charge of  $3,909,000  for the change in the fair value of its common stock
     at December 31, 1999.

(5)  Includes  options for the purchase of 37,500  shares  which were  cancelled
     when  repriced  options to purchase a like number of shares were granted in
     lieu thereof.

(6)  Such options were cancelled when repriced options were granted in lieu
     thereof in fiscal 1999.

(7)  Includes  options for the purchase of 25,250  shares  which were  cancelled
     when  repriced  options to purchase a like number of shares were granted in
     lieu thereof.

(8)  Amounts represent premiums paid by SmartServ for life and disability
     insurance for the benefit of Mr. Cassetta.

(9)  The  aggregate  amount of  personal  benefits  not  included in the Summary
     Compensation  Table does not exceed the lesser of either  $50,000 or 10% of
     the total annual salary and bonus paid to the Named Executive Officers.

                                      -24-
<PAGE>

         STOCK OPTIONS

         The  following  table  sets  forth  information  with  respect to stock
options granted to the Named Executive Officers during fiscal year 1999:
<TABLE>
<CAPTION>

                                                    OPTION GRANTS IN FISCAL 1999
                                                       (INDIVIDUAL GRANTS) (1)
                                                       -----------------------
                                 NUMBER OF            % OF TOTAL OPTIONS
                           SECURITIES UNDERLYING    GRANTED TO EMPLOYEES IN     EXERCISE            EXPIRATION
NAME                          OPTIONS GRANTED             FISCAL 1999             PRICE                DATE
-------------------------- ----------------------- ------------------------- ------------------- ---------------------
<S>                                 <C>                           <C>             <C>                    <C>   <C>
Sebastian E. Cassetta               17,000                        3.66%           $    1.625             11/19/08
                                    37,500                        8.08                 1.290             10/07/08
                                    37,500   (2)                  8.08                 2.530              8/06/08

Mario F. Rossi                      17,000                        3.66                 1.625             11/19/08
                                    25,250                        5.44                 1.290             10/07/08
                                    25,250   (2)                  5.44                 2.530              8/06/08
</TABLE>
(1)  No stock appreciation rights ("SARs") were granted to the Named Executive
     Officers during fiscal 1999.

(2)  Cancelled on October 8, 1998.

     The following table sets forth  information as to the number of unexercised
shares of common stock  underlying  stock  options and the value of  unexercised
in-the-money stock options at fiscal year end:

<TABLE>
<CAPTION>
                             AGGREGATED OPTION EXERCISES IN LAST FISCAL YEAR AND
                                      FISCAL YEAR END OPTION VALUE (1)(2)
                                      -----------------------------------
                                                                                                  VALUE OF
                                                                         NUMBER OF             UNEXERCISED IN-
                                                                         UNEXERCISED              THE-MONEY
                                                                    SECURITIES UNDERLYING        OPTIONS AT
                                                                     UNDERLYING OPTIONS          FISCAL YEAR
                                                                     AT FISCAL YEAR END              END
                                SHARES ACQUIRED          VALUE           EXERCISABLE/            EXERCISABLE/
                                 ON EXERCISE          REALIZED          UNEXERCISABLE           UNEXERCISABLE
------------------------------ -------------------- ----------------- -------------------------- ---------------------
<S>                                                                          <C>                     <C>
Sebastian E. Cassetta                  --                  --                0/54,499                $0/$7,874

Mario F. Rossi                         --                  --                0/42,249                $0/$5,302
</TABLE>

(1)  No SARs were granted to, or exercised by, the Named Executive Officers
     during fiscal 1999.

(2)  Value is based on the  closing  bid price of  SmartServ's  common  stock as
     reported  by the OTC  Bulletin  Board on June  30,  1999  ($1.50)  less the
     exercise price of the option.

         EMPLOYMENT AGREEMENTS

         SmartServ and Mr.  Cassetta  have entered into an employment  agreement
("Cassetta  Agreement"),  effective January 1, 1999 and expiring on December 31,
2001,  providing for (1) base compensation of $185,000 per annum, (2) additional
compensation  of up to  100%  of base  compensation  and (3) the  sale to

                                      -25-
<PAGE>

him of 618,239 shares of restricted stock representing 9% of the fully diluted
shares of common stock of SmartServ. Mr. Cassetta's additional compensation will
be equal to 10% of his base compensation for each 10% increase in sales during
the first year of the Cassetta Agreement, subject to a maximum of 100% of base
compensation. In each subsequent year of the Cassetta Agreement, Mr. Cassetta
will receive additional compensation equal to 5% of his base compensation for
each 5% increase in sales, subject again to a maximum of 100% of base
compensation. The purchase price ($2.20 per share) of the restricted stock was
equal to 110% of the fair market value of SmartServ's common stock for the 30
days preceding the date of the stock purchase agreement ("Cassetta Stock
Purchase Agreement") contemplated by the Cassetta Agreement. On October 13,
1999, the Board of Directors agreed to reprice the shares granted to Mr.
Cassetta to $.75 per share, the fair market value of the shares at that date.
$6,182.39 of the purchase price has been paid in cash and the balance by a 5
year, non-recourse promissory note, secured by the stock, at an interest rate of
6.75%, which is 1% below the prime rate on the date of the Cassetta Stock
Purchase Agreement. The Cassetta Stock Purchase Agreement provides SmartServ
with certain repurchase options and provides Mr. Cassetta with a put option in
the event of the termination of his employment. In the event that Mr. Cassetta's
employment is terminated without cause, Mr. Cassetta will receive a lump sum
severance payment equal to his full base salary for the remaining term of the
Cassetta Agreement, discounted to the present value using an 8% discount rate
and continuing benefit coverage for the lesser of 12 months or the remaining
term of the Cassetta Agreement. On December 28, 1999, the Board of Directors of
the Company approved the payment to Mr. Cassetta in stock of the bonus payable
to him for 1999 under his employment agreement. Pursuant thereto, in March 2000
the Company issued 148,000 shares of common stock to Mr. Cassetta.

         SmartServ  and Mr.  Rossi have  entered  into an  employment  agreement
("Rossi  Agreement"),  effective  January 1, 1999 and  expiring on December  31,
2001,  providing for (1) base compensation of $135,000 per annum, (2) additional
compensation  of up to 50% of  base  compensation  and  (3)  the  sale to him of
206,080 shares of restricted  stock  representing 3% of the fully diluted shares
of common stock of SmartServ.  Mr. Rossi's additional compensation will be equal
to 5% of his base  compensation  for each 10% increase in sales during the first
year of the Rossi Agreement,  subject to a maximum of 50% of base  compensation.
In  each  subsequent  year  of the  Rossi  Agreement,  Mr.  Rossi  will  receive
additional  compensation equal to 2.5% of base compensation for each 5% increase
in sales,  subject again to a maximum of 50% of base compensation.  The purchase
price  ($2.20 per share) of the  restricted  stock was equal to 110% of the fair
market value for the 30 days preceding the date of the stock purchase  agreement
("Rossi Stock  Purchase  Agreement")  contemplated  by the Rossi  Agreement.  On
October 13, 1999, the Board of Directors agreed to reprice the shares granted to
Mr.  Rossi to $.75 per share,  the fair market value of the shares at that date.
$2,060.80  of the  purchase  price has been paid in cash and the  balance by a 5
year, non-recourse promissory note, secured by the stock, at an interest rate of
6.75%,  which is 1% below the prime rate on the date of the Rossi Stock Purchase
Agreement.  The Rossi Stock Purchase  Agreement  provides SmartServ with certain
repurchase  options and provides Mr. Rossi with a put option in the event of the
termination  of his  employment.  In the event that Mr.  Rossi's  employment  is
terminated  without cause,  Mr. Rossi will receive a lump sum severance  payment
equal to his full base  salary for the  remaining  term of the Rossi  Agreement,
discounted to the present value using an 8% discount rate and continuing benefit
coverage  for the  lesser  of 12  months  or the  remaining  term  of the  Rossi
Agreement.  On December 28, 1999, the Board of Directors of the Company approved
the payment to Mr. Rossi in stock of the bonus payable to him for 1999 under his
employment agreement.  Pursuant thereto, in March 2000 the Company issued 54,000
shares of common stock to Mr. Rossi.

         SmartServ  and Mr.  Bozian have  entered into an  employment  agreement
("Bozian  Agreement"),  effective  May 29, 2000 and  expiring  on May 29,  2003,
providing for (1) base  compensation of $250,000 per annum, (2) a merit bonus of
up to 50% of base  compensation,  (3) the grant to him of options to purchase an
aggregate  of 175,000  shares of stock at an exercise  price of $49.50 per share
and (4)  reimbursement  of certain moving and other expenses.  In the event that
Mr. Bozian's  employment is terminated without cause,

                                      -26-
<PAGE>

he will receive a lump sum severance payment equal to his full base salary for
the remaining term of the Bozian Agreement, discounted to the present value
using an 8% discount rate and continuing benefit coverage for the lesser of 12
months or the remaining term of the Bozian Agreement.

                             PRINCIPAL STOCKHOLDERS

         The  following  table  sets  forth,  as  of  July  10,  2000,   certain
information with respect to the beneficial  ownership of the common stock by (1)
each  person  known  by  SmartServ  to  beneficially  own  more  than  5% of the
outstanding  shares,  (2) each director of SmartServ,  (3) each Named  Executive
Officer and (4) all  executive  officers and  directors of SmartServ as a group.
Except as  otherwise  indicated,  each person  listed  below has sole voting and
investment  power with respect to the shares of common stock set forth  opposite
such person's name.
<TABLE>
<CAPTION>
          NAME AND ADDRESS OF                    AMOUNT AND NATURE OF                PERCENT OF
          BENEFICIAL OWNER (1)                   BENEFICIAL OWNERSHIP (2)      OUTSTANDING SHARES (3)
          --------------------                   ------------------------      ----------------------
<S>                                                    <C>                                 <C>
Sebastian E. Cassetta                                  856,241 (4)                         15.27%
c/o SmartServ Online, Inc.
Metro Center, One Station Place
Stamford, CT 06902

Steven Rosner                                          411,300 (5)                          7.11%
1220 Mirabeau Lane
Gladwyn, Pennsylvania 19035

TecCapital Ltd.                                        303,030                              5.43%
c/o Berwick Management, Inc.
150 Federal Street, 19th Floor
Boston, MA 02110

Data Transmission Network Corporation                  285,000 (6)                          5.02%
9110 West Dodge Road
Omaha, Nebraska 68114

Mario F. Rossi                                         281,954 (7)                          5.04%
c/o SmartServ Online, Inc.
Metro Center, One Station Place
Stamford, CT 06902

Claudio Guazzoni                                        93,699 (8)                          1.65%

L. Scott Perry                                          25,833 (9)                             *

Catherine Cassel Talmadge                               25,816 (9)                             *

Stephen Lawler                                          20,000 (10)                            *

Robert H. Steele                                        14,166 (11)                            *

Charles R. Wood                                         14,000                                 *
</TABLE>

                                      -27-
<PAGE>
<TABLE>
<CAPTION>

<S>                                                          <C>
Charles R. Klotz                                             0 (12)                            *

All executive officers and directors
as a group (15 persons)                              1,455,973 (13)                        24.90%
</TABLE>

* Less than 1% of the outstanding common stock

(1)  Under the rules of the Securities and Exchange Commission (SEC), addresses
     are only given for holders of 5% or more of the outstanding common stock of
     SmartServ.

(2)  Under the rules of the SEC, a person is deemed to be the beneficial owner
     of a security if such person has or shares the power to vote or direct the
     voting of such security or the power to dispose or direct the disposition
     of such security. A person is also deemed to be a beneficial owner of any
     securities if that person has the right to acquire beneficial ownership
     within 60 days of the date hereof. Unless otherwise indicated by footnote,
     the named entities or individuals have sole voting and investment power
     with respect to the shares of common stock beneficially owned.

(3)  Represents the number of shares of common stock beneficially owned as of
     July 10, 2000 by each named person or group, expressed as a percentage of
     the sum of all of the shares of such class outstanding as of such date and
     the number of shares not outstanding, but beneficially owned by such named
     person or group.

(4)  Includes 27,249 shares of common stock subject to currently exercisable
     options. Also includes 2,051 shares held in trust for the benefit of Mr.
     Cassetta's wife.

(5)  Includes 208,000 shares of common stock subject to currently exercisable
     warrants.

(6)  Includes 100,000 shares of common stock subject to currently exercisable
     warrants.

(7)  Includes 21,124 shares of common stock subject to currently exercisable
     options.

(8)  Includes 24,166 shares of common stock subject to currently exercisable
     options. Also includes 69,533 shares of common stock subject to currently
     exercisable warrants.

(9)  Includes 25,000 shares of common stock subject to currently exercisable
     options.

(10) Represents 20,000 shares of common stock subject to currently exercisable
     options.

(11) Includes 10,000 shares of common stock subject to currently exercisable
     options.

(12) Does not include 303,031 shares beneficially owned by TecCapital Ltd. of
     which Mr. Klotz is a director. Mr. Klotz disclaims beneficial ownership of
     these shares.

(13) Includes 2,051 shares held in trust for the benefit of Mr. Cassetta's wife,
     268,236 shares of common stock subject to currently exercisable options and
     warrants issued to all executive officers and directors.

         CHANGES IN CONTROL

         SmartServ and each of Messrs.  Cassetta and Francesco have entered into
an agreement with Zanett Capital, Inc. dated September 29, 1997, as subsequently
amended, which provides,  among other things, that

                                      -28-
<PAGE>

for a period of 5 years, upon an event of default under the prepaid warrants,
SmartServ will, at the request of Zanett Capital, Inc., appoint such number of
designees of Zanett Capital, Inc. to its Board of Directors so that the
designees of Zanett Capital, Inc., will constitute a majority of the members of
the Board of Directors of SmartServ. Further, Messrs. Cassetta and Francesco
have agreed to vote their shares of common stock, representing approximately
15.27% of the outstanding stock of SmartServ, in favor of the designees of
Zanett Capital, Inc., at each Annual Meeting of Stockholders of SmartServ at
which directors are elected.

                              SELLING STOCKHOLDERS

         The shares being offered for resale by the selling stockholders consist
of the shares of common stock issued in our May 2000 private placement, the
shares of common stock held by certain financial consultants and shares of
common stock issuable upon exercise of stock purchase warrants held by (a)
several investors who have held such warrants since prior to our initial public
offering and (b) several financial, marketing and technical consultants. Other
than consulting arrangements with Bruno Guazzoni, Andrew Seybold Group, LLC,
InterBank Funding Corp., Ehrenkrantz King Nussbaum, Inc., Michael Kramer,
Lindquist Global Advisors, LLC, Steven Rosner and Brauning Associates (of which
Michael P. Silva and Todd M. Peterson are principals and transferees),
investment advisory relationships with The Zanett Securities Corporation, (of
which Claudio Guazzoni, a director of SmartServ, is a principal) and that
Charles R. Klotz is a director of SmartServ and designee of TecCapital, Ltd.,
none of the selling stockholders has, and, within the past three years, none has
had, any position, office or other material relationship with us or any of our
predecessors or affiliates.

         The  following  table sets forth the name of the selling  stockholders,
the  number  of  shares  of  common  stock  beneficially  owned  by the  selling
stockholders  as of July 10, 2000 and the number of shares of common stock being
offered by the selling  stockholders.  The shares being offered hereby are being
registered to permit public secondary trading,  and the selling stockholders may
offer all or part of the  shares  for  resale  from time to time.  However,  the
selling  stockholders are under no obligation to sell all or any portion of such
shares nor are the selling stockholders obligated to sell any shares immediately
under this prospectus.  All information with respect to share ownership has been
furnished by the selling stockholders. Because the selling stockholders may sell
all or part of their  shares,  no  estimates  can be given as to the  number  of
shares  of  common  stock  that will be held by the  selling  stockholders  upon
termination of any offering made hereby.
<TABLE>
<CAPTION>
                                             Shares of Common Stock     Shares of Common      Beneficial Ownership
                                                 Beneficially              Stock              After Offering If All
          Selling Stockholders                         Owned             to be Sold             Shares Are Sold
          --------------------                         -----             ----------             ---------------
<S>                                                    <C>                    <C>                <C>

TecCapital, Ltd.                                     303,030                303,030                  --

The Abernathy Group                                   20,202                 20,202                  --

Hare & Co.                                            30,303                 30,303                  --

John E. Herzog                                         4,167                  4,167                  --

Andrew DaPonte                                         3,750                  3,750                  --

Emanuel E. Geduld                                      2,083                  2,083                  --

Anchung Sammy Chung and Fong-Chi Alison
Taso                                                   1,250                  1,250                  --

Alexandra Building Corp.                                 833                    833                  --

Andrew Seybold Group, LLC                             10,000                 10,000                  --

InterBank Funding Corp.                                4,309                  4,309                  --
</TABLE>

                                      -29-
<PAGE>
<TABLE>
<CAPTION>
<S>                                                   <C>                    <C>
Ehrenkrantz King Nussbaum, Inc.                       16,667                 16,667                  --

Michael Kramer                                        16,000                 16,000                  --

Lindquist Global Advisors, LLC                             0                 50,000 (1)              --

Steven Rosner                                        411,300                  8,000                 403,300

Bruno Guazzoni                                       116,866                116,866                  --

Zanett Lombardier, Ltd.                                9,227                  9,227                  --

Samuel L. Milbank                                      4,406                  4,406                  --

David M. McCarthy                                      8,811                  8,811                  --

Claudio Guazzoni                                       8,811                  8,811                  --

Michael P. Silva                                      40,000                 40,000                  --

Todd M. Peterson                                      10,000                 10,000                  --
                                                      ------                 -------                ----
          Total                                    1,022,015                668,715                 403,300
                                                     =======                =======                 =======
</TABLE>
-----------------------------

(1)      Represents  50,000 shares  underlying  warrants to purchase such shares
         that are not  included  in shares of common  stock  beneficially  owned
         because the warrants are not currently  exercisable  nor will be within
         the next 60 days.

         We agreed with Zanett  Lombardier,  Ltd. and Bruno Guazzoni to register
the underlying shares of common stock pursuant to the antidilution provisions of
warrants  issued to them. They agreed that they will not exercise their warrants
to the  extent  that they would  beneficially  own more than 4.99% of our common
stock. They can waive this restriction on 61 days notice.

                              PLAN OF DISTRIBUTION

         The shares may be sold or distributed  from time to time by the selling
stockholders or by pledgees, donees or transferees of, or successors in interest
to, the  selling  stockholders,  directly to one or more  purchasers  (including
pledgees)  or through  brokers,  dealers or  underwriters  who may act solely as
agents or may acquire shares as principals,  at market prices  prevailing at the
time of sale, at prices related to such prevailing  market prices, at negotiated
prices or at fixed prices,  which may be changed. The distribution of the shares
may be effected in one or more of the following methods:

     o    ordinary brokers transactions, which may include long or short sales,

     o    transactions involving cross or block trades or otherwise on the OTC
          Bulletin Board,

                                      -30-
<PAGE>

     o    purchases by brokers, dealers or underwriters as principal and resale
          by such purchasers for their own accounts pursuant to this prospectus,

     o    "at the market" to or through market makers or into an existing market
          for the common stock,

     o    in other ways not involving market makers or established trading
          markets, including direct sales to purchasers or sales effected
          through agents,

     o    through transactions in options, swaps or other derivatives (whether
          exchange listed or otherwise), or

     o    any combination of the foregoing, or by any other legally available
          means.

         In  addition,   the  selling   stockholders   may  enter  into  hedging
transactions with  broker-dealers who may engage in short sales of shares in the
course of hedging the positions they assume with the selling  stockholders.  The
selling  stockholders  may also enter  into  option or other  transactions  with
broker-dealers  that require the delivery by such  broker-dealers of the shares,
which shares may be resold thereafter pursuant to this prospectus.

         Brokers,   dealers,   underwriters  or  agents   participating  in  the
distribution  of the shares may receive  compensation  in the form of discounts,
concessions or commissions from the selling  stockholders  and/or the purchasers
of shares for whom such broker-dealers may act as agent or to whom they may sell
as principal,  or both (which compensation as to a particular  broker-dealer may
be in  excess  of  customary  commissions).  The  selling  stockholders  and any
broker-dealers acting in connection with the sale of the shares hereunder may be
deemed to be underwriters  within the meaning of Section 2(11) of the Securities
Act of 1933,  and any  commissions  received by them and any profit  realized by
them  on  the  resale  of  shares  as  principals  may  be  deemed  underwriting
compensation under the Securities Act of 1933. Neither SmartServ nor the selling
stockholders can presently estimate the amount of such  compensation.  SmartServ
knows of no existing arrangements between the selling stockholders and any other
stockholder,  broker,  dealer,  underwriter  or  agent  relating  to the sale or
distribution of the shares.

         SmartServ  will not  receive any  proceeds  from the sale of the shares
pursuant to this  prospectus.  SmartServ  has agreed to bear the expenses of the
registration  of the  shares,  including  legal and  accounting  fees,  and such
expenses are estimated to be approximately $42,000.

         SmartServ  has  informed the selling  stockholders  that while they are
engaged in a distribution  of the shares  included in this  prospectus  they are
required to comply with certain  anti-manipulative rules contained in Regulation
M under the Securities Exchange Act of 1934. With certain exceptions, Regulation
M  precludes  the  selling  stockholders,  any  affiliated  purchasers,  and any
broker-dealer or other person who participates in such distribution from bidding
for or purchasing, or attempting to induce any person to bid for or purchase any
security which is the subject of the distribution until the entire  distribution
is complete.  Regulation M also prohibits any bids or purchases made in order to
stabilize the price of a security in connection  with the  distribution  of that
security.  All of the  foregoing  may  affect  the  marketability  of the shares
offered by this prospectus.

                 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         On June 24, 1999,  SmartServ  and DTN entered  into an  agreement  that
amended the Software  License and Service  Agreement  dated April 23,  1998.  In
consideration  of the  receipt  of  $5.175  million,  SmartServ  granted  DTN an
exclusive  perpetual   worldwide  license  to  SmartServ's   Internet-based  (1)
real-time stock quote product, (2) online trading vehicle for customers of small
and medium sized brokerage companies,  (3) administrative  reporting package for
brokers  of  small  and  medium  sized   brokerage   companies


                                      -31-
<PAGE>

and (4) order entry/routing system. Additionally, SmartServ received $324,000 in
exchange for an agreement to issue warrants to purchase 300,000 shares of
SmartServ's common stock at an exercise price of $8.60 per share. SmartServ has
agreed to continue to operate these products and provide maintenance and
enhancement services in exchange for a percentage of the revenues earned by DTN
therefrom. The cost of SmartServ's commitment to provide such maintenance and
enhancement services is limited to a maximum of 20% of the revenues earned by
SmartServ. Charles R. Wood, a director of SmartServ, was until February 28,
2000, Senior Vice President of DTN and President of its Financial Services
Division.

         SmartServ  believes that the terms of the transactions  described above
were no less  favorable  to  SmartServ  than  would  have been  obtained  from a
non-affiliated third party for similar transactions at the time of entering into
such transactions. In accordance with SmartServ's policy, such transactions were
approved by a majority of the independent disinterested directors of SmartServ.

                          DESCRIPTION OF CAPITAL STOCK

         The following is a summary description of our capital stock and certain
provisions of our Amended and Restated Certificate of Incorporation and By-Laws,
copies  of  which  have  been  incorporated  by  reference  as  exhibits  to the
registration  statement of which this  prospectus  forms a part.  The  following
discussion is qualified in its entirety by reference to such  exhibits.  We have
also  included  a summary  description  of only those  warrants  held by selling
stockholders and we have not described any of our other outstanding warrants.

         GENERAL

         Our authorized  capital stock  consists of 40,000,000  shares of common
stock,  par value $.01 per share,  and 1,000,000  shares of preferred stock, par
value $.01 per share.  As of August 2, 2000, we had  5,776,870  shares of common
stock  issued  and  outstanding.  No shares of  preferred  stock are  issued and
outstanding.  We have  reserved  4,513,930  shares of common  stock for issuance
pursuant to outstanding options and warrants.

         COMMON STOCK

         The holders of the common stock are entitled to one vote for each share
held of record on all matters  submitted to a vote of stockholders.  Our Amended
and  Restated  Certificate  of  Incorporation  and  By-Laws do not  provide  for
cumulative voting rights in the election of directors. Accordingly, holders of a
majority  of the shares of common  stock  entitled  to vote in any  election  of
directors  may elect all of the  directors  standing  for  election.  Holders of
common stock are entitled to receive  ratably such  dividends as may be declared
by the  Board  out of funds  legally  available  therefor.  In the  event of our
liquidation,  dissolution or winding up, holders of common stock are entitled to
share ratably in the assets  remaining after payment of liabilities.  Holders of
common stock have no  preemptive,  conversion or redemption  rights.  All of the
outstanding shares of common stock are fully-paid and nonassessable.

         PREFERRED STOCK

         Our Board of Directors may, without stockholder approval, establish and
issue  shares of one or more  classes or series of  preferred  stock  having the
designations,   number  of  shares,  dividend  rates,  liquidation  preferences,
redemption provisions, sinking fund provisions, conversion rights, voting rights
and other rights,  preferences and limitations that our Board may determine. The
Board may authorize the issuance of preferred stock with voting,  conversion and
economic  rights  senior to the common  stock so that the  issuance of preferred
stock could adversely  affect the market value of the common stock. The creation
of one or more series of preferred  stock may adversely  affect the voting power
or other rights of the holders of common stock. The issuance of preferred stock,
while providing  flexibility in connection with possible  acquisitions

                                      -32-
<PAGE>

and other corporate purposes could, among other things and under some
circumstances, have the effect of delaying, deferring or preventing a change in
control without any action by stockholders.

         WARRANTS

         Between  September  1995 and March  1996 we issued  to  certain  bridge
lenders warrants to purchase 155,211 shares of common stock at an exercise price
of $7.731 per share, subject to adjustment in certain events.  Unless exercised,
the warrants will automatically expire on March 20, 2001.

         On March 21, 1996 in our initial  public  offering we issued  1,725,000
Redeemable Common Stock Purchase Warrants  pursuant to a warrant  agreement,  or
the Warrant Agreement,  between us, Rickel & Associates, Inc., Continental Stock
Transfer & Trust Company, as warrant agent, and others. Pursuant to the terms of
the Warrant  Agreement,  such  warrants are currently  convertible  into 892,461
shares of common  stock.  Upon  surrender  of 1.933  warrants  and  $7.731,  the
registered  holder would be entitled to receive one share of common stock.  Such
conversion  formula  remains  subject to  adjustment in certain  events.  Unless
exercised,  the  warrants  will  automatically  expire  on March 20,  2001.  The
warrants are subject to redemption by the Company at a redemption  price of $.10
per warrant at any time,  upon not less than 30 days prior written notice to the
holders of the  warrants,  provided  the average  closing bid  quotation  of the
common stock has been at least 187.5% of the then current  exercise price of the
warrants,  for a period of 20  consecutive  trading days ending on the third day
prior to the date on which we give notice of  redemption.  The warrants  will be
exercisable  until the close of business on the day  immediately  preceding  the
date fixed for  redemption.  The Warrant  Agreement  may be amended,  subject to
certain exceptions,  by us and the warrant agent with the written consent of the
holders of at least a majority of the warrants.

         Prior to our initial public offering,  we issued to Alexandra  Building
Corp., John E. Herzog,  Andrew DaPonte,  Emanuel E. Geduld,  Anchung Sammy Chung
and Fong-Chi  Alison Tsao,  for nominal  consideration,  warrants to purchase an
aggregate of 12,083  shares of common  stock at an exercise  price of $24.00 per
share during the period ending March 21, 2001.

         On January 1, 1999, we issued to Andrew Seybold Group, LLC a warrant to
purchase  10,000 shares of common stock at an exercise price of $2.50 per share.
These  warrants were issued as partial  consideration  for marketing  consulting
services provided to the Company and expire on December 31, 2001.

         On November 19, 1999, we issued to Michael Kramer a warrant to purchase
16,000  shares of common stock at an exercise  price of $17.75.  These  warrants
were issued as partial  consideration for technical consulting services provided
to the Company and expire on November 18, 2002.

         On December  31,  1999,  we issued to Brauning  Associates  warrants to
purchase an aggregate of 50,000  shares of common stock at an exercise  price of
$3.00 per  share.  Thereafter,  these  warrants  were  transferred  by  Brauning
Associates  to  Michael  Silva  and  Todd   Peterson,   principals  of  Brauning
Associates.  These warrants were issued as partial  consideration  for marketing
consulting services provided to the Company and expire on December 31, 2002.

         On January 4, 2000, we issued to Steven  Rosner,  a warrant to purchase
8,000 shares of common stock at an exercise  price of $18.375.  This warrant was
issued as partial consideration for financial consulting services to be provided
to the Company and expires on July 2, 2003.

         On  January  7,  2000,  we issued  16,667  shares  of  common  stock to
Ehrenkrantz King Nussbaum, Inc. upon exercise of warrants.

                                      -33-
<PAGE>

         On March 15, 2000,  we issued 4,309 shares of common stock to InterBank
Funding Corp. upon exercise of warrants.

         On April 5, 2000,  we issued  1,250  shares of common  stock to Anchung
Sammy Chung and Fong-Chi Alison Tsao upon exercise of warrants.

         On May 1, 2000, we issued to Lindquist Global Advisors,  LLC, a warrant
to purchase  50,000 shares of common stock at an exercise price of $49.50.  This
warrant was issued as partial consideration for financial consulting services to
be provided to the Company and will expire on April 30, 2003.

         The  warrants  may be  exercised  in whole or in part,  subject  to the
limitations  provided in the warrants.  Any warrant  holders who do not exercise
their warrants  prior to the conclusion of the exercise  period will forfeit the
right to purchase  the shares of common  stock  underlying  the warrants and any
outstanding warrants will become void and be of no further force or effect.

         Holders of the  warrants  have no voting,  preemptive,  liquidation  or
other  rights  of a  stockholder,  and no  dividends  will  be  declared  on the
warrants.

         We have agreed to pay all registration  expenses incurred in connection
with  the  registration  of the  common  stock  issuable  upon  exercise  of the
warrants.

                    DELAWARE BUSINESS COMBINATION PROVISIONS

         We are  governed  by the  provisions  of  Section  203 of the  Delaware
General Corporation Law ("DGCL").  In general, this statute prohibits a publicly
held Delaware  corporation  from  engaging,  under certain  circumstances,  in a
"business  combination"  with an "interested  stockholder" for a period of three
years after the date of the transaction in which the person became an interested
stockholder unless:

o    prior  to  the  date  at  which  the   stockholder   became  an  interested
     stockholder,   the  Board  of  Directors   approved   either  the  business
     combination  or the  transaction  in which the person  became an interested
     stockholder;

o    the stockholder  acquired more than 85% of the outstanding  voting stock of
     the  corporation  (excluding  shares held by directors who are officers and
     shares  held in certain  employee  stock  plans) upon  consummation  of the
     transaction in which the stockholder became an interested stockholder; or

o    the business  combination  is approved by the Board of Directors  and by at
     least 66-2/3% of the outstanding voting stock of the corporation (excluding
     shares held by the  interested  stockholder)  at a meeting of  stockholders
     (and not by  written  consent)  held on or after the date such  stockholder
     became an interested stockholder.

         An "interested  stockholder" is a person who,  together with affiliates
and  associates,  owns (or at any time within the prior three years did own) 15%
or more of the  corporation's  voting  stock.  Section  203  defines a "business
combination" to include,  without  limitation,  mergers,  consolidations,  stock
sales  and  asset-based  transactions  and  other  transactions  resulting  in a
financial benefit to the interested stockholder.

                    INDEMNIFICATION OF DIRECTORS AND OFFICERS

         Section  102(b)(7)  of the DGCL enables a  corporation  in its original
certificate of incorporation  or an amendment  thereto to eliminate or limit the
personal  liability  of a director  to a  corporation  or its  stockholders  for
violations of the director's fiduciary duty, except:

                                      -34-
<PAGE>

     o    for any breach of a director's duty of loyalty to the corporation or
          its stockholders,

     o    for acts or omissions not in good faith or which involve intentional
          misconduct or a knowing violation of law,

     o    pursuant to Section 174 of the DGCL (providing for liability of
          directors for unlawful payment of dividends or unlawful stock
          purchases or redemptions), or

     o    for any transaction from which a director derived an improper personal
          benefit.

The Amended and Restated  Certificate of Incorporation of SmartServ  provides in
effect for the elimination of the liability of directors to the extent permitted
by the DGCL.

         Section  145 of the DGCL  provides,  in  summary,  that  directors  and
officers of Delaware corporations are entitled, under certain circumstances,  to
be indemnified against all expenses and liabilities  (including attorney's fees)
incurred by them as a result of suits brought  against them in their capacity as
a  director  or  officer,  if they  acted in good  faith  and in a  manner  they
reasonably  believed  to be in or not  opposed  to  the  best  interests  of the
corporation, and, with respect to any criminal action or proceeding, if they had
no reasonable  cause to believe their  conduct was unlawful;  provided,  that no
indemnification  may be made against expenses in respect of any claim,  issue or
matter  as to  which  they  shall  have  been  adjudged  to  be  liable  to  the
corporation,  unless and only to the extent  that the court in which such action
or  suit  was  brought  shall  determine  upon  application  that,  despite  the
adjudication of liability but in view of all the circumstances of the case, they
are fairly and  reasonably  entitled to indemnity  for such  expenses  which the
court shall deem proper. Any such indemnification may be made by the corporation
only  as  authorized  in  each  specific  case  upon  a  determination   by  the
stockholders or disinterested  directors that  indemnification is proper because
the indemnitee has met the applicable  standard of conduct.  SmartServ's By-Laws
entitle  officers and directors of SmartServ to  indemnification  to the fullest
extent permitted by the DGCL.

         SmartServ  has agreed to indemnify  each of its  directors  and certain
officers against certain liabilities, including liabilities under the Securities
Act of 1933. In addition,  SmartServ  maintains an insurance policy with respect
to potential  liabilities  of its directors and  officers,  including  potential
liabilities under the Securities Act of 1933.

         Insofar as indemnification for liabilities arising under the Securities
Act of 1933 may be permitted to directors,  officers and controlling  persons of
SmartServ  pursuant to the provisions  described above, or otherwise,  SmartServ
has been advised that in the opinion of the Securities  and Exchange  Commission
such indemnification is against public policy as expressed in the Securities Act
of  1933  and is,  therefore,  unenforceable.  In the  event  that a  claim  for
indemnification against such liabilities (other than the payment by SmartServ of
expenses  incurred  or paid by a  director,  officer  or  controlling  person of
SmartServ  in the  successful  defense of any  action,  suit or  proceeding)  is
asserted by such director,  officer or controlling person in connection with the
securities  being  registered,  SmartServ  will,  unless in the  opinion  of its
counsel the matter has been settled by controlling precedent,  submit to a court
of appropriate  jurisdiction the question whether such  indemnification by it is
against public policy as expressed in the Securities Act and will be governed by
the final adjudication of such issue.

                       WHERE YOU CAN FIND MORE INFORMATION

         We file  reports,  proxy  statements  and  other  information  with the
Securities  and  Exchange  Commission.  You may read and copy any report,  proxy
statement  or other  information  we file  with  the  Commission  at the  Public
Reference  Room at 450 Fifth Street,  N.W.,  Washington,  D.C.  20549 and at the
Commission's  Regional  Offices at 75 Park Place,  Room 1400, New York, New York
10007 and  Citicorp

                                      -35-
<PAGE>

Center, 500 West Madison Street, Suite 1400, Chicago, Illinois 60661. You may
obtain information on the operation of the Public Reference Room by calling the
Commission at 1-800-SEC-0330. In addition, we file electronic versions of these
documents on the Commission's Electronic Data Gathering Analysis and Retrieval,
or EDGAR, System. The Commission maintains a website at http.//www.sec.gov that
contains reports, proxy statements and other information filed with the
Commission.

         We have filed a registration statement on Form SB-2 with the Commission
to  register  the  shares  of  our  common  stock  to be  sold  by  the  selling
stockholders.  This  prospectus is part of that  registration  statement and, as
permitted by the Commission's rules, does not contain all of the information set
forth in the registration statement.  For further information with respect to us
or our common  stock,  you may refer to the  registration  statement  and to the
exhibits and  schedules  filed as part of the  registration  statement.  You can
review a copy of the  registration  statement  and its exhibits and schedules at
the public reference room maintained by the Commission,  and on the Commission's
web site, as described above. You should note that statements  contained in this
prospectus  that refer to the contents of any contract or other document are not
necessarily complete.  Such statements are qualified by reference to the copy of
such  contract  or  other  document  filed  as an  exhibit  to the  registration
statement.

                                 TRANSFER AGENT

         The Transfer  Agent and Registrar  for the common stock is  Continental
Stock Transfer & Trust  Company,  Two Broadway,  New York,  New York 10004.  Its
telephone number is (212) 509-4000.

                                  LEGAL MATTERS

         The validity of the shares of common stock  offered in this  prospectus
has been passed upon for us by Parker  Chapin LLP,  The Chrysler  Building,  405
Lexington  Avenue,  New York,  New York  10174.  Its  telephone  number is (212)
704-6000.

                                     EXPERTS

         The financial statements of SmartServ Online, Inc. at June 30, 1999 and
1998,  and for  each of the  three  years in the  period  ended  June 30,  1999,
appearing in this  Prospectus  and  Registration  Statement have been audited by
Ernst & Young LLP,  independent  auditors,  as set forth in their report thereon
(which  contains  an  explanatory  paragraph  describing  conditions  that raise
substantial  doubt about the Company's ability to continue as a going concern as
described in Note 1 to the financial statements) appearing elsewhere herein, and
are included in reliance upon such report given on the authority of such firm as
experts in accounting and auditing.


                                      -36-
<PAGE>


--------------------------------------------------------------------------------

                                     [LOGO]

                             SMARTSERV ONLINE, INC.

                                     668,715
                                     Shares
                                       of
                                  Common Stock

                                   PROSPECTUS



YOU SHOULD RELY ONLY ON THE  INFORMATION  CONTAINED IN THIS  DOCUMENT OR THAT WE
HAVE  REFERRED  YOU TO.  WE HAVE  NOT  AUTHORIZED  ANYONE  TO  PROVIDE  YOU WITH
INFORMATION  THAT IS DIFFERENT.  THIS  PROSPECTUS IS NOT AN OFFER TO SELL COMMON
STOCK AND IS NOT  SOLICITING AN OFFER TO BUY COMMON STOCK IN ANY STATE WHERE THE
OFFER OR SALE IS NOT PERMITTED.

                                August __, 2000

--------------------------------------------------------------------------------


<PAGE>



                                     PART II

                     INFORMATION NOT REQUIRED IN PROSPECTUS

Item 24. INDEMNIFICATION OF DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS.

         Section  145 of  the  General  Corporation  Law  of  Delaware  ("DGCL")
provides that directors,  officers, employees or agents of Delaware corporations
are entitled,  under certain  circumstances,  to be indemnified against expenses
(including  attorneys'  fees)  and other  liabilities  actually  and  reasonably
incurred  by them in  connection  with any suit  brought  against  them in their
capacity as a director,  officer, employee or agent, if they acted in good faith
and in a manner  they  reasonably  believed  to be in or not opposed to the best
interests  of the  corporation,  and with  respect  to any  criminal  action  or
proceeding,  if they  had no  reasonable  cause to  believe  their  conduct  was
unlawful.  Section 145 also provides  that  directors,  officers,  employees and
agents may also be indemnified  against  expenses  (including  attorneys'  fees)
actually and reasonably  incurred by them in connection  with a derivative  suit
bought against them in their capacity as a director, if they acted in good faith
and in a manner  they  reasonably  believed  to be in or not opposed to the best
interests of the corporation, except that no indemnification may be made without
court approval if such person was adjudged liable to the corporation.

         Article Tenth of the registrant's Certificate of Incorporation provides
that the registrant shall indemnify any and all persons whom it shall have power
to indemnify  to the fullest  extent  permitted  by the DGCL.  Article VI of the
registrant's  by-laws  provides that the registrant  shall indemnify  authorized
representatives  of the registrant to the fullest extent  permitted by the DGCL.
The  registrant's  by-laws also permit the  registrant to purchase  insurance on
behalf of any such person against any liability asserted against such person and
incurred by such person in any capacity, or out of such person's status as such,
whether or not the  registrant  would have the power to  indemnify  such  person
against such liability under the foregoing provision of the by-laws.

         The registrant  maintains a directors and officers liability  insurance
policy with National Union Fire Insurance Company of Pittsburgh,  PA. The policy
insures the directors and officers of the  registrant  against loss arising from
certain  claims made  against  such  directors  or officers by reason of certain
wrongful acts.

Item 25. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION.

         The  following  table sets forth the  estimated  expenses in connection
with the issuance and distribution of the securities  being  registered  hereby.
All such  expenses will be borne by the  registrant;  none shall be borne by any
selling stockholders.

Securities and Exchange
   Commission registration fee                         $  6,151
Legal fees and expenses                                $ 20,000
Accounting fees and expenses                           $ 15,000
Miscellaneous                                          $    849
Total                                                  $ 42,000
-------------------------------


                                      II-1
<PAGE>

Item 26. RECENT SALES OF UNREGISTERED SECURITIES.

         On May 29,  1997,  the Company  issued a $550,000  promissory  note and
warrants to purchase  45,302 shares of common stock to Zanett  Lombardier,  Ltd.
("ZLL") for  $550,000.  On each of July 21, 1997 and  September  16,  1997,  the
Company issued an additional  $111,111  promissory note and warrants to purchase
an additional  10,478  shares of common stock to ZLL for $111,111.  The warrants
are subject to  antidilution  provisions  and have exercise  prices of $4.34 and
$5.30 per share.  Zanett  Securities  Corporation  ("Zanett")  received  fees of
$78,576 for its services in  connection  with such  transactions.  Additionally,
Zanett  received  warrants  to  purchase  18,206  shares of common  stock.  Such
warrants are subject to  antidilution  provisions  and have  exercise  prices of
$4.34 and $5.30.  The promissory notes and warrants were issued in reliance upon
the exemption from registration provided by Section 4 (2) of the Securities Act.

         On September 16, 1997, the Company issued  warrants to purchase  50,083
shares of common  stock to ZLL as a default  penalty  under the ZLL  notes.  The
warrants  have an exercise  price of 50% of the closing  price of the  Company's
common stock on the exercise  date.  On November  16, 1999,  ZLL  exercised on a
cashless  basis all of such  warrants  in exchange  for 25,042  shares of common
stock. No sales commissions were paid in connection with such transactions.  The
warrants were issued in reliance upon the exemption from  registration  provided
by Section 4 (2) of the Securities  Act. The shares were issued in reliance upon
the exemption from registration  provided by Section 3 (a) (9) of the Securities
Act.

         On September 29, 1997,  the Company  issued 4,000 prepaid  common stock
purchase warrants ("Prepaid Warrants") to 12 investors for $4,000,000.  Included
in such amount was $772,222 of the promissory notes issued to ZLL and $63,837 of
accrued   interest   thereon  which  were  cancelled  in  connection  with  this
transaction.  The Prepaid  Warrants are  convertible  into a number of shares of
common  stock of the Company that is equal to $1,000  divided by the  applicable
exercise  price.  The exercise price is 70% of the average  closing bid price of
the common  stock for the 10 trading days ending on the day prior to exercise of
such warrants,  reduced by 1% for each 60 day period the Prepaid Warrants remain
unexercised, but in no event above $8.40 per share. Zanett received a commission
of $400,000,  an unaccountable  expense  allowance of $120,000,  and warrants to
purchase 155,627 shares, subject to antidilution provisions,  of common stock at
$4.34 per share in connection with such transaction.  The Prepaid Warrants,  and
the warrants  issued to Zanett,  were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On September 29, 1997,  the Company  issued  130,035  warrants to Bruno
Guazzoni and, subject to stockholder  approval,  agreed to issue to him warrants
to purchase an  additional  792,201  shares of common  stock.  These  additional
warrants  were  approved  by the  stockholders  and  issued in April  1998.  The
warrants are subject to  antidilution  provisions  and have an exercise price of
$4.34  per  share.  No sales  commissions  were  paid in  connection  with  such
transaction.  The  warrants  were issued in  reliance  upon the  exemption  from
registration provided by Section 4 (2) of the Securities Act.

         Between  January  13,  1998 and March 21,  2000 an  aggregate  of 3,388
Prepaid  Warrants were converted into an aggregate of 1,209,738 shares of common
stock of the Company.  No sales  commissions  were paid in connection  with such
conversions.  The  shares  were  issued  in  reliance  upon the  exemption  from
registration provided by Section 3 (a) (9) of the Securities Act.

         On January 2, 1998 and March 3, 1998,  the Company  issued  warrants to
purchase 16,666 and 20,833 shares of common stock,  respectively,  in connection
with consulting contracts. The warrants have exercise prices of $3.75 and $15.75
to $19.50, respectively.  No sales commissions were paid in

                                      II-2
<PAGE>

connection with such transactions. The warrants were issued in reliance upon the
exemption from registration provided by Section 4 (2) of the Securities Act.

         On August 31, 1998, the Company issued 32,953 shares of common stock to
ZLL and 17,047  shares of common stock to Bruno  Guazzoni in  consideration  for
their agreeing to certain  restrictions on the exercise of the Prepaid  Warrants
and the resale of the shares of common stock  issuable on exercise  thereof.  No
sales commissions were paid in connection with such transaction. The shares were
issued in reliance upon the exemption  from  registration  provided by Section 4
(2) of the Securities Act.

         On September 8, 1998,  the Company  issued  warrants to purchase  3,000
shares of common  stock to Data  Transmission  Network  Corporation  ("DTN") for
prepayment  of certain  guaranteed  payments  in  accordance  with the  Software
License and Service  Agreement  between the parties  dated April 23, 1998.  Such
warrants are exercisable at $3.00 per share of common stock. These warrants were
issued in reliance upon the exemption  from  registration  provided by Section 4
(2) of the Securities  Act. No sales  commissions  were paid in connection  with
such transaction.

         On November 17, 1998, the Company issued 125,000 shares of common stock
and warrants to purchase 16,667 shares of common stock, exercisable at $5.00 per
share until  November 11, 2001,  to Steven  Francesco,  a former  officer of the
Company,  as partial  consideration for the settlement of his claims against the
Company and certain of its officers and directors.  The shares and warrants were
issued in reliance upon the exemption from registration provided by Section 4(2)
of the Securities  Act. No sales  commissions  were paid in connection with such
transaction.

         Between  November  20, 1998 and  December 3, 1998,  the Company  issued
convertible  promissory notes in the amount of $500,000 and warrants to purchase
833,333  shares of common stock to 6 investors for  $500,000.  Such warrants are
exercisable  at $.60 per share and expire on November  19, 2003.  Spencer  Trask
Securities,  Inc. ("Spencer Trask"), the placement agent,  received a commission
of $50,000 and an unaccountable  expense allowance of $15,000 in connection with
such transaction.  Additionally, the Company issued warrants to purchase 166,667
shares of common stock to Spencer  Trask  exercisable  at $.72 per share through
November 29, 2003.  These  promissory notes and warrants were issued in reliance
upon the exemption from registration provided by Section 4 (2) of the Securities
Act.

         On January 14, 1999,  the Company  issued 10,000 shares of common stock
to Arnhold & S. Bleichroeder, Inc. ("ASB"), an investor in the Company's Prepaid
Warrants,  in  consideration  of an agreement to waive certain events of default
under such Prepaid  Warrants.  No sales commissions were paid in connection with
such  transaction.  These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On January 20, 1999, the Company agreed to cancel  warrants to purchase
20,833 shares of common stock  exercisable at $15.75 and $19.50 per share to Mr.
Steven  Rosner,  a financial  advisor to the  Company,  and to grant Mr.  Rosner
warrants to  purchase  40,833  shares of common  stock at $.60 per share for his
efforts in  arranging  the  Company's  relationship  with Spencer  Trask.  These
warrants  expire  on March 4,  2003 and  January  19,  2004 and were  issued  in
reliance upon the exemption from  registration  provided by Section 4 (2) of the
Securities Act.

         On January 28, 1999, the Company issued a convertible  promissory  note
in the amount of $50,000 and warrants to purchase  83,333 shares of common stock
to Mr.  Bruno  Guazzoni,  an investor in the  Company's  Prepaid  Warrants,  for
$50,000.  Such warrants are exercisable at $.60 per share and expire on November
19, 2003.  Spencer Trask, the placement agent,  received a commission of $5,000,
an  unaccountable  expense  allowance of $1,500 and warrants to purchase  16,667
shares of common stock at $.72 per share through  January 26, 2004 in connection
with this  transaction.  The  promissory  note and the


                                      II-3
<PAGE>

warrants were issued in reliance upon the exemption from registration provided
by Section 4 (2) of the Securities Act.

         On July 6, 1999,  the Company  issued 180,000 shares of common stock to
ASB to settle the Company's obligation to ASB pursuant to the default provisions
of the Prepaid Warrants.  No sales commissions were paid in connection with such
transaction.  These  shares  were  issued in reliance  upon the  exemption  from
registration provided by Section 4 (2) of the Securities Act.

         On November 19, 1999, the Company issued to Michael  Kramer,  a warrant
to purchase  16,000  shares of common  stock at an exercise  price of $17.75 per
share.  This warrant was issued as partial  consideration  for technical systems
consulting  services to be  provided to the Company and expires on November  18,
2002. No sales commissions were paid in connection with such  transaction.  This
warrant was issued in reliance upon the exemption from registration  provided by
Section 4(2) of the Securities Act.

         On December  28, 1999,  the Board of Directors of the Company  approved
the payment to  Sebastian  E.  Cassetta and Mario F. Rossi in stock of the bonus
payable to them for 1999 under their employment agreements. Pursuant thereto, in
March 2000 the Company issued 148,000 shares of common stock to Mr. Cassetta and
54,000 shares to Mr. Rossi.  No sales  commissions  were paid in connection with
such  transaction.  These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On  December  31,  1999,  the  Company  issued to  Brauning  Associates
warrants  to  purchase  an  aggregate  of 50,000  shares  of common  stock at an
exercise price of $3.00 per share.  Thereafter,  these warrants were transferred
by  Brauning  Associates  to  Michael  Silva and Todd  Peterson,  principals  of
Brauning  Associates.  These warrants were issued as partial  consideration  for
marketing consulting services provided to the Company and expire on December 31,
2002. No sales commissions were paid in connection with such transaction.  These
warrants were issued in reliance upon the exemption from  registration  provided
by Section 4(2) of the Securities Act.

         On January 4, 2000,  the Company  issued  618,239 and 206,080 shares of
common stock to Sebastian E. Cassetta and Mario F. Rossi, respectively, pursuant
to Stock  Purchase  Agreements  dated  December 29, 1998 between the Company and
each  of  them.  No  sales   commissions  were  paid  in  connection  with  such
transactions.  These  shares  were issued in reliance  upon the  exemption  from
registration provided by Section 4 (2) of the Securities Act.

         On January 4, 2000, the Company  issued to Steven Rosner,  a warrant to
purchase 8,000 shares of common stock at an exercise price of $18.375 per share.
This  warrant  was  issued as partial  consideration  for  financial  consulting
services to be  provided  to the  Company and expires on July 2, 2003.  No sales
commissions  were paid in  connection  with such  transaction.  The  warrant was
issued in reliance upon the exemption from registration provided by Section 4(2)
of the Securities Act.

         On January 18, 2000,  the Company issued 233,000 shares of common stock
to 24 investors. America First Associates Corp., the placement agent, received a
commission of 8% of the aggregate  purchase price of the shares purchased in the
offering,  an unaccountable expense allowance of $25,000 in connection with such
transaction  and warrants to purchase  18,640 shares.  These shares and warrants
were issued in reliance upon the exemption from registration provided by Section
4 (2) of the Securities Act.

                                      II-4
<PAGE>

         On January 18, 2000,  the Company issued 100,000 shares of common stock
to 14 additional  investors.  No sales  commissions were paid in connection with
such  transaction.  These shares were issued in reliance upon the exemption from
registration provided by Section 4 (2) of the Securities Act.

         On January 20,  2000,  the Company  issued to DTN a warrant to purchase
300,000 shares of the Company's  common stock at $8.60 per share in exchange for
$324,000.  The warrant will expire on November 17,  2000.  No sales  commissions
were paid in  connection  with  such  transaction.  The  warrant  was  issued in
reliance upon the exemption from  registration  provided by Section 4 (2) of the
Securities Act.

         On May 1, 2000, the Company issued to Lindquist Global Advisors, LLC, a
warrant to purchase 50,000 shares of common stock at an exercise price of $49.50
per  share.  This  warrant  was issued as partial  consideration  for  financial
consulting services to be provided to the Company and expires on April 30, 2003.
No sales commissions were paid in connection with such transaction. This warrant
is to be issued in reliance upon the  exemption  from  registration  provided by
Section 4(2) of the Securities Act.

         On May 15, 2000, the Company issued 353,535 shares of common stock to 3
investors.  Chase Securities Inc., the placement agent, received a commission of
4% of the aggregate  purchase price of the shares  purchased in the offering and
an  unaccountable   expense   allowance  of  $50,000  in  connection  with  such
transaction.  These  shares  were  issued in reliance  upon the  exemption  from
registration provided by Section 4 (2) of the Securities Act.

Item 27. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.
         -------------------------------------------

(a)      Exhibits:

         The  following   exhibits  are  filed  as  part  of  this  registration
statement:


EXHIBIT                                      DESCRIPTION
-------                                      -----------
3.1               Amended and Restated Certificate of Incorporation of the
                  Company**
3.2               Certificate of Amendment to the Amended and Restated
                  Certificate of Incorporation filed on June 1, 1998 *
3.3               Certificate of Amendment to the Amended and Restated
                  Certificate of Incorporation filed on October 16, 1998*
3.4               By-laws of the Company, as amended**
4.1               Specimen Certificate of the Company's Common Stock**
4.2               Form of Warrant Agent Agreement**
4.3               Form of Redeemable Warrant**
4.4               Form of Warrant Agreement used by the Company for the warrants
                  issued to Alexandra Building Corp., John E. Herzog, Emanuel E.
                  Geduld, Andrew DaPonte, Anchung Sammy Chung and Fong-Chi
                  Allison Tsao+
4.5               Form of Warrant Agreement used by the Company for the warrants
                  issued to Steven Rosner, Andrew Seybold Group, LLC, Michael
                  Kramer, Lindquist Global Advisors, LLC and Brauning
                  Associates+
4.6               Stock Purchase Agreement dated May 12, 2000 between the
                  Company and TecCapital, Ltd., The Abernathy Group and Conseco
                  Equity Fund+
5.1               Opinion of Parker Chapin LLP+
10.1              Information Distribution License Agreement dated as of July
                  18, 1994 between the

                                      II-5
<PAGE>

                  Company and S&P ComStock, Inc.**
10.2              New York Stock Exchange, Inc. Agreement for Receipt and Use of
                  Market Data dated as of August 11, 1994 between the Company
                  and the New York Stock Exchange, Inc.**
10.3              The Nasdaq Stock Market, Inc. Vendor Agreement for Level 1
                  Service and Last Sale Service dated as of September 12, 1994
                  between the Company and The Nasdaq Stock Exchange, Inc.
                  ("Nasdaq")**
10.4              Amendment to Vendor Agreement for Level 1 Service and Last
                  Sale Service dated as of October 11, 1994 between the Company
                  and Nasdaq**
10.5              Lease Agreement dated as of March 4, 1994, between the Company
                  and One Station Place, L.P. regarding the Company's Stamford,
                  Connecticut offices**
10.6              Lease Modification and Extension Agreement, dated February 6,
                  1996, between the Company and One Station Place, L.P.
                  regarding the Company's Stamford, Connecticut offices***
10.7              1996 Stock Option Plan****
10.8              1999 Stock Option Plan+
10.9              Asset Purchase and Software License and Service Agreements
                  between SmartServ Online, Inc. and Data Transmission Network
                  Corporation, dated April 23, 1998*****
10.10             Amendment to the Software and License Agreement between
                  SmartServ Online, Inc. and Data Transmission Network
                  Corporation, dated June 24, 1999. Portions of this exhibit
                  (indicated by asterisks) have been omitted pursuant to an
                  order by the Securities and Exchange Commission dated December
                  2, 1999, granting confidential treatment under the Securities
                  Exchange Act of 1934 and the omitted portions have been filed
                  separately with the Securities and Exchange Commission *
10.11             Letter agreement dated August 26, 1999, amending the Amendment
                  to the Software and License Agreement between SmartServ
                  Online, Inc. and Data Transmission Network Corporation, dated
                  June 24, 1999. Portions of this exhibit (indicated by
                  asterisks) have been omitted pursuant to an order by the
                  Securities and Exchange Commission dated December 2, 1999,
                  granting confidential treatment under the Securities Exchange
                  Act of 1934 and the omitted portions have been filed
                  separately with the Securities and Exchange Commission *
10.12             Amended and Restated Employment Agreement between SmartServ
                  Online, Inc. and Sebastian E. Cassetta, dated January 1, 1999*
10.13             Restricted Stock Purchase Agreement between SmartServ Online,
                  Inc. and Sebastian E. Cassetta, dated December 29, 1998*
10.14             Employment Agreement between SmartServ Online, Inc. and Mario
                  F. Rossi, dated January 1, 1999*
10.15             Restricted Stock Purchase Agreement between SmartServ Online,
                  Inc. and Mario F. Rossi, dated December 29, 1998*
10.16             Amended Restricted Stock Purchase Agreement between SmartServ
                  Online, Inc. and Sebastian E. Cassetta, dated December 31,
                  1999+
10.17             Amended Promissory Note between SmartServ Online, Inc. and
                  Sebastian E. Cassetta, dated January 4, 2000+
10.18             Amended Security Agreement between SmartServ Online, Inc. and
                  Sebastian E. Cassetta, dated January 4, 2000+
10.19             Amended Restricted Stock Purchase Agreement between SmartServ
                  Online, Inc. and Mario F. Rossi, dated December 31, 1999+
10.20             Amended Promissory Note between SmartServ Online, Inc. and
                  Mario F. Rossi, dated January 4, 2000+
10.21             Amended Security Agreement between SmartServ Online, Inc. and
                  Mario F. Rossi, dated January 4, 2000+
10.22             Employment Agreement between SmartServ Online, Inc. and Alan
                  G. Bozian, dated

                                      II-6
<PAGE>

                  May 29, 2000+
23.1              Consent of Ernst & Young LLP+
23.2              Consent of Parker Chapin LLP (Included in Exhibit 5.1)
24.1              Power of Attorney of certain directors and officers of
                  SmartServ (Included as part of the signature page beginning on
                  page II-8 of this filing)
------------


+                 Filed herewith
*                 Filed as an exhibit to the Company's Annual Report on Form
                  10-KSB for the fiscal year ended June 30, 1999
**                Filed as an exhibit to the Company's registration statement on
                  Form SB-2 (Registration No. 333-114)
***               Filed as an exhibit to the Company's Annual Report on Form
                  10-KSB for the fiscal year ended June 30, 1996
****              Filed as an exhibit to the Company's Proxy Statement dated
                  October 10, 1996
*****             Filed as an exhibit to the Company's Quarterly Report on Form
                  10-QSB for the period ended March 31, 1998
Item 28. UNDERTAKINGS.
         -------------

(A)      The undersigned registrant hereby undertakes:

         (1)      To file,  during any period in which offers or sales are being
                  made,  a   post-effective   amendment  to  this   registration
                  statement to:

                  (i)      Include any prospectus required by Section 10(a)(3)
                           of the Securities Act of 1933;

                  (ii)     Reflect in the prospectus any facts or events which,
                           individually or together, represent a fundamental
                           change in the information set forth in the
                           registration statement; and

                  (iii)    Include any material  information with respect to the
                           plan of distribution not previously  disclosed in the
                           registration statement or any material change to such
                           information in the registration statement.

         (2)      That, for the purpose of determining  any liability  under the
                  Securities  Act of 1933,  each such  post-effective  amendment
                  shall be deemed to be a new registration statement relating to
                  the securities offered therein,  and the offering therein, and
                  the offering of such  securities  at that time shall be deemed
                  to be the initial bona fide offering thereof.

         (3)      To  remove  from  registration  by means  of a  post-effective
                  amendment any of the securities  being registered which remain
                  unsold at the termination of the offering.

(B) Undertaking Required by Regulation S-B, Item 512(e).

         Insofar as indemnification for liabilities arising under the Securities
Act of 1933 may be  permitted  to  directors,  officers or  controlling  persons
pursuant to the foregoing  provisions,  or otherwise,  the  registrant  has been
advised  that in the opinion of the  Securities  and  Exchange  Commission  such


                                      II-7
<PAGE>

indemnification  is against  public policy as expressed in the Securities Act of
1933  and  is,  therefore,   unenforceable.  In  the  event  that  a  claim  for
indemnification  against  such  liabilities  (other  than  the  payment  by  the
registrant of expenses  incurred or paid by a director,  officer or  controlling
person of the  registrant  in the  successful  defense  of any  action,  suit or
proceeding)  is  asserted by such  director,  officer or  controlling  person in
connection with the securities being registered,  the registrant will, unless in
the  opinion of its  counsel  that the matter  has been  settled by  controlling
precedent,  submit to a court of appropriate  jurisdiction  the question whether
such  indemnification  by it is  against  public  policy  as  expressed  in  the
Securities  Act of 1933 and will be governed by the final  adjudication  of such
issue.

(C)               Undertaking Required by Regulation S-B, Item 512(f)

         The  undersigned  registrant  hereby  undertakes  that, for purposes of
determining  any liability  under the Securities Act of 1933, each filing of the
registrant's  annual report pursuant to Section 13(a) or 15(d) of the Securities
Exchange  Act of 1934 that is  incorporated  by  reference  in the  registration
statement  shall be deemed to be a new  registration  statement  relating to the
securities  offered  therein,  and the offering of such  securities  at the time
shall be deemed to be the initial bona fide offering thereof.


                                      II-8
<PAGE>


                                   SIGNATURES

         Pursuant  to the  requirements  of the  Securities  Act  of  1933,  the
registrant  has duly  caused  this  registration  statement  to be signed on its
behalf by the undersigned,  thereunto duly authorized,  in the City of Stamford,
State of Connecticut, on the 8th day of August, 2000.

                                              SmartServ Online, Inc.


                                              By:/s/ Sebastian E. Cassetta
                                                 ------------------------------
                                                 Sebastian E. Cassetta
                                                 Chairman of the Board, Chief
                                                 Executive Officer and Secretary

                                POWER OF ATTORNEY

         The undersigned directors and officers of SmartServ Online, Inc. hereby
constitute  and  appoint  Sebastian  E.  Cassetta,  Mario F. Rossi and Thomas W.
Haller and each of them,  with full power to act without the other and with full
power of substitution and resubstitution,  our true and lawful attorneys-in-fact
with full power to execute  in our name and behalf in the  capacities  indicated
below any and all amendments (including post-effective amendments and amendments
thereto) to this registration  statement under the Securities Act of 1933 and to
file the same,  with all  exhibits  thereto and other  documents  in  connection
therewith,  with the  Securities  and Exchange  Commission and hereby ratify and
confirm  each and  every act and thing  that such  attorneys-in-fact,  or any of
them,  or their  substitutes,  shall  lawfully  do or cause to be done by virtue
thereof.

         Pursuant  to the  requirements  of the  Securities  Act of  1933,  this
registration  statement  has  been  signed  by  the  following  persons  in  the
capacities and on the dates indicated.
<TABLE>
<CAPTION>

         Signature                                 Title                                  Date
         ---------                                 -----                                  ----
<S>                                      <C>                                   <C>
/s/ Sebastian E. Cassetta                 Chairman of the Board,                August 8, 2000
---------------------------------------   Chief Executive Officer, Secretary
    Sebastian E. Cassetta                 and Director


/s/ Alan G. Bozian                        Senior Vice President and             August 8, 2000
---------------------------------------   Chief Financial Officer
    Alan G. Bozian


/s/ Thomas W. Haller                      Vice President and Treasurer          August 8, 2000
---------------------------------------   (Chief Accounting Officer)
    Thomas W. Haller


/s/ Mario F. Rossi                        Director                              August 8, 2000
---------------------------------------
    Mario F. Rossi


                                          Director                              August __, 2000
---------------------------------------
    Claudio Guazzoni
</TABLE>

                                      II-9
<PAGE>
<TABLE>
<CAPTION>
<S>                                      <C>                                   <C>
/s/ Charles R. Klotz                      Director                              August 8, 2000
---------------------------------------
    Charles R. Klotz


                                          Director                              August __, 2000
---------------------------------------
    Stephen Lawler


/s/ L. Scott Perry                        Director                              August 8, 2000
---------------------------------------
    L. Scott Perry


/s/ Robert H. Steele                      Director                              August 8, 2000
---------------------------------------
    Robert H. Steele


/s/ Catherine Cassel Talmadge             Director                              August 8, 2000
---------------------------------------
    Catherine Cassel Talmadge


/s/ Charles R. Wood                       Director                              August 8, 2000
---------------------------------------
    Charles R. Wood
</TABLE>

                                     II-10


<PAGE>
                          INDEX TO FINANCIAL STATEMENTS
<TABLE>
<CAPTION>

                                                                                                        PAGE

UNAUDITED INTERIM FINANCIAL STATEMENTS FOR THE THREE MONTHS AND NINE
MONTHS ENDED MARCH 31, 2000

<S>                                                                                           <C>
Balance Sheets as of June 30, 1999 and March 31, 2000 (unaudited)                                          F-2
Statements of Operations for the three month and the nine month periods
    ended March 31, 2000 and 1999 (unaudited)                                                              F-4
Statement of  Changes in Stockholders' Deficiency
    for the nine months ended March 31, 2000 (unaudited)                                                   F-5
Statements of Cash Flows for the three month and the nine month periods
    ended March 31, 2000 and 1999 (unaudited)                                                              F-6
Notes to Unaudited Financial Statements                                                                    F-7

FINANCIAL STATEMENTS FOR THE FISCAL YEARS ENDING JUNE 30, 1999 AND JUNE 30, 1998
AND JUNE 30, 1997

Report of Independent Auditors                                                                             F-13
Balance Sheets as of June 30, 1999 and 1998                                                                F-14
Statements of Operations for the years
    ended June 30, 1999, 1998 and 1997                                                                     F-16
Statement of Stockholders' Equity (Deficiency)
    for the years ended June 30, 1997, 1998 and 1999                                                       F-17
Statements of Cash Flows for the years
    ended June 30, 1999, 1998 and 1997                                                                     F-21
Notes to Financial Statements                                                                              F-22
</TABLE>


                                      F-1
<PAGE>


                             SMARTSERV ONLINE, INC.

                                 BALANCE SHEETS
<TABLE>
<CAPTION>
                                                                               MARCH 31,                JUNE 30,
                                                                                 2000                     1999
                                                                          --------------------      ------------------
                                                                              (UNAUDITED)
ASSETS
Current assets
<S>                                                                         <C>                     <C>
   Cash and cash equivalents                                                $    5,175,577          $     2,165,551
   Accounts receivable                                                             265,465                  348,278
   Prepaid expenses                                                                204,061                   50,150
                                                                          --------------------      ------------------
Total current assets                                                             5,645,103                2,563,979
                                                                          --------------------      ------------------

Property and equipment - net                                                       530,594                  498,448

Other assets

   Capitalized software  development costs - net of accumulated
       amortization of $291,219 at March 31, 2000 and $82,108 at
       June 30, 1999                                                             1,321,040                  683,337
   Security deposits                                                                73,374                   74,834
                                                                          --------------------      ------------------
                                                                                 1,394,414                  758,171
                                                                          --------------------      ------------------

Total Assets                                                                $    7,570,111            $   3,820,598
                                                                          ====================      ==================
</TABLE>


See accompanying notes.

                                      F-2

<PAGE>


                             SMARTSERV ONLINE, INC.

                                 BALANCE SHEETS
<TABLE>
<CAPTION>
                                                                               MARCH 31,                JUNE 30,
                                                                                 2000                     1999
                                                                          --------------------      ------------------
                                                                              (UNAUDITED)

LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIENCY)
Current liabilities
<S>                                                                       <C>                         <C>
   Accounts payable                                                       $        919,580            $     780,543
   Accrued liabilities                                                             249,181                  474,189
   Accrued liabilities to warrant holders                                               --                1,311,365
   Salaries payable                                                                108,198                   93,443
   Capital lease obligation                                                             --                   70,147
                                                                          --------------------      ------------------
Total current liabilities                                                        1,276,959                2,729,687
                                                                          --------------------      ------------------

Deferred revenues                                                                4,555,739                5,798,211

STOCKHOLDERS' EQUITY (DEFICIENCY)
Preferred Stock - $.01 par value
   Authorized - 1,000,000 shares
   Issued and outstanding - none
Common Stock - $.01 par value
   Authorized - 40,000,000 shares
   Issued and outstanding - 4,098,388 shares at March 31, 2000
     and 1,199,787 shares at June 30, 1999                                          40,983                   11,998
Common stock subscribed                                                             57,614                1,812,554
Additional paid-in capital                                                      61,956,440               20,679,611
Unearned compensation                                                           (2,621,539)              (3,452,904)
Notes receivable from officers                                                    (666,841)              (1,812,554)
Accumulated deficit                                                            (57,029,244)             (21,946,005)
                                                                          --------------------      ------------------
Total stockholders' equity (deficiency)                                          1,737,413               (4,707,300)
                                                                          --------------------      ------------------

Total Liabilities and Stockholders' Equity (Deficiency)                   $      7,570,111          $     3,820,598
                                                                          ====================      ==================
</TABLE>

See accompanying notes.

                                      F-3

<PAGE>

                             SMARTSERV ONLINE, INC.

                            STATEMENTS OF OPERATIONS
                                   (UNAUDITED)
<TABLE>
<CAPTION>

                                                          THREE MONTHS                             NINE MONTHS
                                                         ENDED MARCH 31                          ENDED MARCH 31
                                             --------------------------------------- --------------------------------------
                                                   2000                 1999                2000                 1999
                                             ------------------   -----------------  -----------------     ----------------
<S>                                          <C>                   <C>                <C>                   <C>
Revenues                                           $989,943              $334,624           $2,710,856            $1,028,353
                                             ------------------    -----------------  -----------------     ----------------

Costs and expenses:
   Costs of revenues                                157,942               204,277            603,355               593,798
   Product development expenses                     106,312                81,389            240,532               132,605
   Selling, general and administrative
     expenses                                       747,227               609,094          2,050,202             1,799,139
   Stock-based compensation                      14,001,007               399,092         35,636,026             1,041,602
                                             ------------------    -----------------  -----------------     ----------------
   Total costs and expenses                      15,012,488             1,293,852         38,530,115             3,567,144
                                             ------------------    -----------------  -----------------     ----------------

Loss from operations                            (14,022,545)             (959,228)       (35,819,259)           (2,538,791)
                                             ------------------    -----------------  -----------------     ----------------

Other income (expense):
   Interest income                                   45,537                   864             58,570                 3,772
   Interest expense and other
     financing costs                                (10,000)           (1,420,546)           (40,250)           (2,231,343)
   Prepaid warrant costs                                 --                    --            717,700                    --
                                             ------------------    -----------------  -----------------     ----------------
                                                     35,537            (1,419,682)           736,020            (2,227,571)
                                             ------------------    -----------------  -----------------     ----------------

Net loss                                     $  (13,987,008)       $   (2,378,910)    $  (35,083,239)       $   (4,766,362)
                                             ==================    =================  =================     ================

Basic and diluted earnings per common share  $       (4.33)        $       (1.98)     $      (17.55)        $        (4.45)
                                             ==================    =================  =================     ================

Weighted average shares outstanding               3,232,687             1,198,563          1,998,790             1,072,264
                                             ==================    =================  =================     ================
</TABLE>


See accompanying notes.

                                      F-4

<PAGE>


                             SMARTSERV ONLINE, INC.

            STATEMENT OF CHANGES IN STOCKHOLDERS' EQUITY (DEFICIENCY)

                        NINE MONTHS ENDED MARCH 31, 2000
                                   (UNAUDITED)
<TABLE>
<CAPTION>

                                COMMON STOCK           COMMON        NOTES        ADDITIONAL
                                            PAR         STOCK      RECEIVABLE      PAID-IN        UNEARNED     ACCUMULATED
                               SHARES      VALUE      SUBSCRIBED  FROM OFFICERS    CAPITAL     COMPENSATION     DEFICIT
                               --------------------- ------------ ------------- -------------- -------------- -------------

<S>                            <C>        <C>         <C>         <C>           <C>            <C>            <C>
Balance at June 30, 1999       1,199,787  $ 11,998    $1,812,554  $(1,812,554)  $20,679,611    $(3,452,904)   $(21,946,005)

Issuance of Common Stock in
   connection with the
   settlement of obligations
   to a Prepaid Warrant
   holder                       180,000      1,800           --           --        266,895             --              --

Issuance of Common Stock
   upon exercise of employee
   stock options                 47,808        478           --           --         80,290             --              --

Issuance of warrants to
   purchase 284,000 shares
   of Common Stock for
   various consulting
   services                          --         --           --           --        137,300        (77,400)             --

Conversion of 1,357 Prepaid
   Common Stock Purchase
   Warrants into Common Stock   810,785      8,107           --           --         (8,107)            --              --

Issuance of 1,103,157 shares
   of Common Stock in
   connection with Officer's
   Restricted Stock Purchase
   and Employment Agreements   1,026,319    10,263   (1,754,940)   1,145,713      3,940,976             --              --

Issuance of Common Stock
   upon exercise of warrants
   to purchase Common Stock    500,689       5,007           --           --        707,938             --              --

Amortization of unearned
   compensation over the
   terms of consulting
   agreements                         --        --           --           --             --        908,765              --

Issuance of 333,000 shares
   of Common Stock and
   warrants to purchase
   18,640 shares of Common
   Stock in connection with
   private placement, net of
   direct costs of $326,200     333,000      3,330           --           --      4,665,675             --             --

Change in market value of
  employee stock options and
  stock subscriptions                --         --           --           --     31,485,862             --              --

Net loss for the period              --         --           --           --             --             --     (35,083,239)
                               ---------- ---------- ------------ ------------- -------------- -------------- -------------
Balance at March 31, 2000      $4,098,388  $40,983    $  57,614   $ (666,841)   $61,956,440    $(2,621,539)   $(57,029,244)
                               ========== ========== ============ ============= ============== ============== =============
</TABLE>

See accompanying notes.

                                      F-5

<PAGE>


                             SMARTSERV ONLINE, INC.

                            STATEMENTS OF CASH FLOWS
                                   (UNAUDITED)
<TABLE>
<CAPTION>

                                                                THREE MONTHS                             NINE MONTHS
                                                               ENDED MARCH 31                          ENDED MARCH 31
                                                    -------------------------------------   --------------------------------------
                                                          2000                1999                2000                1999
                                                    ------------------   ----------------   ------------------   -----------------
OPERATING ACTIVITIES
<S>                                                 <C>                    <C>                <C>                  <C>
Net loss                                             $ (13,987,008)        $ (2,378,910)      $(35,083,239)        $ (4,766,362)
Adjustments to reconcile net loss to net cash used
for operating activities:
    Depreciation and amortization                          146,891               97,739            368,237              237,555
    Noncash interest expense and other
       financing costs                                          --              665,360                 --            1,459,605
    Noncash compensation costs                          13,624,852               38,837         34,667,361               38,837
    Noncash consulting costs                               376,155              360,255            968,665            1,002,765
    Amortization of unearned revenues                     (414,160)            (115,534)        (1,242,472)            (146,602)
    Changes in operating assets and liabilities
       Accounts receivable                                 120,542               16,770             82,813               51,581
       Prepaid expenses                                   (152,284)              36,580           (153,911)             (36,047)
       Accounts payable and accrued liabilities             75,705              305,480           (977,142)             844,530
       Accrued interest payable                                 --               13,807                 --               17,583
       Salaries payable                                     60,005               29,864             14,755               (5,046)
       Unearned revenues                                        --               13,152                 --              226,203
       Security deposit                                         --                   --              1,460                   --
                                                    ------------------   ----------------   ------------------   -----------------
    Net cash used for operating activities                (149,302)            (916,600)        (1,353,473)          (1,075,398)
                                                    ------------------   ----------------   ------------------   -----------------

INVESTING ACTIVITIES
Purchase of equipment                                     (127,901)            (146,104)          (191,271)            (168,799)
Capitalization of software development costs              (293,519)            (176,970)          (846,814)            (672,785)
                                                    ------------------   ----------------   ------------------   -----------------
    Net cash used for investing activities                (421,420)            (323,074)        (1,038,085)            (841,584)
                                                    ------------------   ----------------   ------------------   -----------------

FINANCING ACTIVITIES
Repayment of capital lease obligation                      (23,942)             (21,222)           (70,147)             (61,575)
Proceeds from the issuance of notes                             --               43,500                 --              478,500
Repayment of notes                                              --              (75,000)                --              (75,000)
Proceeds from the issuance of common stock, net of
direct costs of $326,200                                 5,398,660                   --          5,471,731                   --
Deferred financing costs                                        --                   --                 --              (35,000)
Proceeds of advances from DTN Corporation                       --            1,408,287                 --            1,408,287
                                                    ------------------   ----------------   ------------------   -----------------
    Net cash provided by financing activities            5,374,718            1,355,565          5,401,584            1,715,212
                                                    ------------------   ----------------   ------------------   -----------------

Increase (decrease) in cash and cash equivalents         4,803,996              115,891          3,010,026             (201,770)
Cash and cash equivalents - beginning of period            371,581               36,564          2,165,551              354,225
                                                    ------------------   ----------------   ------------------   -----------------

Cash and cash equivalents - end of period             $  5,175,577         $    152,455       $  5,175,577         $    152,455
                                                    ==================   ================   ==================   =================
</TABLE>

See accompanying notes.

                                      F-6

<PAGE>


                             SMARTSERV ONLINE, INC.

                     NOTES TO UNAUDITED FINANCIAL STATEMENTS

                                 MARCH 31, 2000

1.   ORGANIZATION

SmartServ Online, Inc. (the "Company")  commenced operations on August 20, 1993.
The  Company  delivers   Internet-based   and  wireless  content,   as  well  as
"Web-to-Wireless"  applications,  such as securities  trade order routing,  that
enable  e-commerce by providing  transactional  and information  services to its
alliance partners. The Company has developed online financial, transactional and
media  applications  using a unique "device  independent"  delivery solution and
makes these  services  available to wireless  telephones  and  personal  digital
assistants, personal computers and the Internet through its application software
and communications architecture. The Company's services facilitate stock trading
and  disseminate  real-time stock quotes,  business and financial  news,  sports
information, private-labeled electronic mail, national weather reports and other
business and entertainment information in a user-friendly manner.

2.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION
---------------------
The accompanying unaudited financial statements have been prepared in accordance
with accounting  principles  generally accepted in the United States for interim
financial  information,  the  instructions  of  Form  10-QSB  and  Rule  310  of
Regulation  S-B  and,  therefore,  do not  include  all  information  and  notes
necessary for a presentation  of results of operations,  financial  position and
cash flows in conformity  with generally  accepted  accounting  principles.  The
balance  sheet at June 30,  1999 has been  derived  from the  audited  financial
statements  at that  date,  but  does not  include  all of the  information  and
footnotes  required by generally  accepted  accounting  principles  for complete
financial  statements.  The financial  statements  should be read in conjunction
with the  Company's  Annual  Report on Form  10-KSB  for the year ended June 30,
1999.  In the opinion of the  Company,  all  adjustments  (consisting  of normal
recurring accruals) necessary for a fair presentation have been made. Results of
operations  for the  nine  months  ended  March  31,  2000  are not  necessarily
indicative of those expected for the year ending June 30, 2000.

USE OF ESTIMATES
----------------
The preparation of financial statements in conformity with accounting principles
generally accepted in the United States,  requires  management to make estimates
and assumptions that affect the amounts reported in the financial statements and
accompanying notes. Actual results could differ from those estimates.

REVENUE RECOGNITION
-------------------
Revenues are recognized as services are provided.  Deferred revenues,  resulting
from customer  prepayments,  are recognized as services are provided  throughout
the term of the  agreement.  Deferred  revenues  resulting  from  the  Company's
agreements  with  Data  Transmission   Network  Corporation  ("DTN")  are  being
amortized over the term of the anticipated future revenue stream, a period of 42
months, commencing on June 1, 1999.

BASIC AND DILUTED EARNINGS PER SHARE
------------------------------------
The weighted  average shares  outstanding  are determined as the mean average of
the shares outstanding and assumed to be outstanding during the period.


                                      F-7
<PAGE>

CAPITALIZED SOFTWARE DEVELOPMENT COSTS
--------------------------------------
In connection  with certain  contracts  entered into between the Company and its
Strategic Marketing Partners,  the Company has capitalized  software development
costs related to certain  product  enhancements  in accordance with Statement of
Financial  Accounting  Standards No. 86,  "Accounting  for the Costs of Computer
Software to be Sold, Leased or Otherwise Marketed", effective July 1, 1998.

STOCK BASED COMPENSATION
------------------------
The  Company  maintains  stock  option  plans  for  employees  and  non-employee
directors  that provide for the granting of stock  options for a fixed number of
shares with an exercise  price equal to the fair value of the shares at the date
of grant. The Company accounts for these stock  compensation plans in accordance
with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to
Employees"  ("APB No.  25").  Certain  options,  which have been  repriced,  are
subject to the  variable  plan  requirements  of APB No. 25, that  requires  the
Company  to record  compensation  expense  for  changes in the fair value of the
Company's Common Stock.

RECENT ACCOUNTING PRONOUNCEMENTS
--------------------------------
In December  1999, the SEC staff  released  Staff  Accounting  Bulletin No. 101,
"Revenue  Recognition  in Financial  Statements"  ("SAB 101").  SAB 101 provides
interpretive guidance on the recognition, presentation and disclosure of revenue
in the financial statements. SAB 101 must be applied to the financial statements
no later than the quarter  ending  September  30,  2000.  The  Company  does not
believe  that  the  adoption  of SAB 101  will  have a  material  affect  on the
Company's financial results.

3.   PROPERTY AND EQUIPMENT

Property and equipment consist of the following:
<TABLE>
<CAPTION>

                                                                                 MARCH 31,               JUNE 30,
                                                                                   2000                    1999
                                                                            -------------------      -----------------
<S>                                                                         <C>                      <C>
   Data processing equipment                                                $       891,481          $      700,210
   Data processing equipment under a capital lease                                  246,211                 246,211
   Office furniture and equipment                                                    71,423                  71,423
   Display equipment                                                                  9,635                   9,635
   Leasehold improvements                                                            36,678                  36,678
                                                                            -------------------      -----------------
                                                                                  1,255,428               1,064,157

   Accumulated  depreciation,  including $143,623 and $106,691 at
   March 31, 2000 and June 30, 1999, respectively, for equipment
   under a capital lease                                                           (724,834)               (565,709)
                                                                            -------------------      -----------------
                                                                            $       530,594          $      498,448
                                                                            ===================      =================
</TABLE>

4.   EQUITY TRANSACTIONS

On July 1, 1999, the Company entered into an agreement with a holder of $325,000
of the Company's Prepaid Common Stock Purchase Warrants ("Prepaid Warrants"), to
settle  the  Company's  obligation  to  such  holder  pursuant  to  the  default
provisions of the Prepaid  Warrants.  Accordingly,  the Company paid $325,000 to
redeem the Prepaid  Warrants and issued  180,000  shares of Common Stock in full
settlement of all obligations to the holder.  Settlement  costs of $268,695 were
recorded during the year ended June 30, 1999.

During the period,  holders of  $1,357,000  of the  Company's  Prepaid  Warrants
converted such warrants into 810,785  shares of Common Stock at exercise  prices
ranging from $1.40 to $8.40 per share.

                                      F-8
<PAGE>

In  October  1999,  the  Board of  Directors  authorized  the  repricing  of the
restricted  shares granted to Messrs.  Cassetta and Rossi to $.75 per share, the
fair value of the shares at that date. Through December 31, 1999, the restricted
stock awards were variable plan awards  pursuant to APB No. 25 and  accordingly,
the Company was  required to recognize  compensation  expense for the changes in
the market value of its Common Stock. In conjunction therewith,  the Company has
recorded a charge to  compensation  expense of  $15,636,300  for the  nine-month
period ended March 31, 2000, as well as a  corresponding  increase to additional
paid-in capital.

In October 1999,  the Board of Directors  authorized the Company to enter into a
restricted  stock  agreement  with Robert  Pearl,  Vice  President  Strategy and
Alliances, pursuant to which Mr. Pearl was awarded 76,818 shares of Common Stock
at the purchase price of $.75 per share.

In  October  1999,  the  Company  entered  into a  consulting  agreement  with a
financial  advisor to the  Company.  As  consideration  for such  services,  the
Company granted such advisor warrants to purchase 100,000 shares of Common Stock
at an exercise price of $2.625 per share and warrants to purchase 100,000 shares
of  Common  Stock at $3.65 per  share.  In  consideration  of  $125,000  and the
issuance of warrants to  purchase  8,000  shares of Common  Stock at $18.375 per
share,  the Company  extended this agreement for the two-year period  commencing
October 24, 2000. The warrants expire on October 24, 2004. The Company  recorded
a noncash  charge  of  $62,400  to  unearned  compensation  for the value of the
warrants that is being amortized to income over the term of the agreement.

In November  1999,  the Company  issued  25,042 shares of Common Stock to Zanett
Lombardier,  Ltd.  pursuant to the cashless  exercise  provisions of warrants to
purchase 50,084 shares of Common Stock.

During  the  period,  the  Board of  Directors  authorized  the  issuance  of an
aggregate  of 202,000  shares of Common  Stock to Messrs.  Cassetta and Rossi in
satisfaction of its bonus obligations to Messrs. Cassetta and Rossi, pursuant to
their  employment  contracts.  The Company has recorded a charge to compensation
expense of $3,181,500 for the change in fair value of the Company's Common Stock
between the due date of the  obligation  and the grant date of the Common Stock.
The Company also issued 824,319  shares of Common Stock to Messrs.  Cassetta and
Rossi in  connection  with  restricted  stock  purchase  agreements  between the
Company and Messrs.  Cassetta and Rossi. The Company received cash in the amount
of $8,243 and notes in the amount of $609,996. The notes bear interest at 6.75 %
and are secured by the Common Stock.

During the period,  the Company  granted  warrants to purchase  16,000 shares of
Common Stock at an exercise price of $17.75 to a computer  software  consultant.
The Company recorded a noncash charge of $15,000 to unearned  compensation which
is being amortized to income over the term of the agreement.

During the period,  the Company issued 333,334 shares of Common Stock to certain
participants  of the  Company's  November  1998  financing  upon the exercise of
warrants to purchase such shares.  Proceeds from the exercise of these  warrants
were $200,000.

During the period,  the Company  issued  warrants to purchase  10,000  shares of
Common Stock at an exercise  price of $2.50 per share to a marketing  consultant
in connection with services rendered to the Company. Such warrants were recorded
in accordance with the Black Scholes pricing methodology. The Company recorded a
charge to earnings of $19,900 in connection with such issuance.

In January  2000,  the Company  completed  an offering  ("Offering")  of 333,000
shares of its Common Stock to  accredited  investors.  Gross  proceeds  from the
Offering  amounted  to  $4,995,000  or  $15.00  per share of  Common  Stock.  In
connection with this transaction, the Company issued warrants to purchase 18,640
shares of Common Stock at $15.00 per share  through  January 18, 2005 to America
First  Associates  Corp. in connection  with services as placement agent for the
Offering.

                                      F-9
<PAGE>

During the period,  the Company  issued  warrants to purchase  50,000  shares of
Common Stock at an exercise  price of $3.00 per share to a marketing  consultant
in  connection  with the  completion  of services  rendered to the Company.  The
Company  recorded  a charge to  earnings  of  $40,000  in  connection  with such
issuance.

During the period,  the Company issued 142,308 shares of Common Stock to certain
investors  at prices  ranging  from  $0.60 to $9.28 per share upon  exercise  of
warrants to purchase such shares.  Proceeds from the exercise of these  warrants
were $512,900.

5.   EARNINGS PER SHARE

The following table sets forth the computation of basic and diluted earnings per
share:
<TABLE>
<CAPTION>

                                           THREE MONTHS ENDED MARCH 31               NINE MONTHS ENDED MARCH 31
                                      ---------------------------------------   --------------------------------------
                                            2000                 1999                 2000               1999
                                      ------------------    -----------------   ------------------  ------------------
<S>                                   <C>                   <C>                 <C>                 <C>
Numerator:
   Net loss                           $    (13,987,008)     $     (2,378,910)   $   (35,083,239)    $    (4,766,362)
                                      ==================    =================   ==================  ==================

Denominator:
   Weighted average shares                   3,232,687             1,198,563          1,998,790           1,072,264
                                      ==================    =================   ==================  ==================

Basic and diluted earnings per
   common share                       $          (4.33)     $          (1.98)   $        (17.55)    $         (4.45)
                                      ==================    =================   ==================  ==================
</TABLE>


At March 31, 2000,  $612,000 of the  Company's  prepaid  common  stock  purchase
warrants  ("Prepaid  Warrants")  were  outstanding.  At that date,  the  Prepaid
Warrants were  convertible  into 437,000  shares of Common  Stock.  Additionally
there were 3,597,200 common stock purchase warrants  outstanding.  Such warrants
have  exercise  prices  ranging  from $0.60 to $72.00 per share and expire  from
March 2001  through  October  2004.  Additionally,  the Company has  established
employee stock option plans and authorized restricted stock awards to employees,
directors, and consultants to the Company. These options are intended to qualify
as  incentive  stock  options  within the meaning of Section 422 of the Internal
Revenue Code, as amended,  or as  nonqualified  stock  options.  The options are
partially  exercisable  after one year from date of grant and no options  may be
granted after April 15, 2006. At March 31, 2000,  options and  restricted  stock
awards have been  authorized for the purchase of 733,000 shares of the Company's
Common  Stock.  None of the  warrants  or  options  have  been  included  in the
computation  of  diluted  loss  per  share  because  their  inclusion  would  be
antidilutive.

6.   STOCK-BASED COMPENSATION

In  connection  with the grant of  certain  stock  options,  warrants  and other
compensation arrangements, the Company has recorded charges to earnings that are
noncash in nature. These grants are subject to the variable plan requirements of
APB No. 25 that require the Company to record  compensation  expense for changes
in the fair value of the Company's Common Stock.

The following table shows the amount of stock-based compensation that would have
been recorded in the categories of the statement of operations  had  stock-based
compensation not been separately stated therein:


                                      F-10
<PAGE>
<TABLE>
<CAPTION>
                                                   THREE MONTHS                              NINE MONTHS
                                                  ENDED MARCH 31                           ENDED MARCH 31
                                      ---------------------------------------   --------------------------------------
                                            2000                  1999                2000                1999
                                      ------------------    -----------------   ------------------  ------------------

<S>                                   <C>                   <C>                 <C>                 <C>
Costs of revenues                     $     3,039,090       $        8,720      $     3,636,791     $        8,720

Selling, general and administrative
expenses                                   10,961,917              390,372           31,999,235          1,032,882
                                      ------------------    -----------------   ------------------  ------------------

                                      $    14,001,007       $      399,092      $    35,636,026     $    1,041,602
                                      ==================    =================   ==================  ==================
</TABLE>

7.   COMMITMENTS AND CONTINGENCIES

By letter dated April 10, 1998,  Michael  Fishman,  then Vice President of Sales
for the Company,  resigned his position. On or about April 24, 1998, Mr. Fishman
filed a complaint  against the  Company,  Sebastian  E.  Cassetta and four other
defendants in the United States  District Court for the District of Connecticut.
The complaint  asserted  claims under  Sections  10(b) and 18 of the  Securities
Exchange Act of 1934, as well as several state law claims,  including  breach of
contract, fraud and misrepresentation.  Mr. Fishman alleged that the Company (1)
failed to pay him the benefits and compensation to which he was entitled and (2)
made material misrepresentations in its filings with the Securities and Exchange
Commission.  On December 11, 1998,  the Court  granted the  Company's  motion to
dismiss Mr. Fishman's action without prejudice to the plaintiff to seek leave to
file an amended  complaint within 30 days. On May 12, 1999, the Court denied the
plaintiff's  subsequent motion for leave to file a substituted  complaint on the
basis that the federal  securities law claim,  the only federal claim alleged by
the plaintiff,  was still deficient.  Accordingly,  the federal securities claim
was dismissed with prejudice. On or about June 4, 1999, Mr. Fishman commenced an
action  against  the same  defendants  and  added as a  seventh  defendant,  the
Company's former President,  Steven Francesco, in the Connecticut Superior Court
for the Judicial  District of  Stamford/Norwalk  at Stamford  alleging breach of
contract,   breach  of  duty  of  good  faith  and  fair   dealing,   fraudulent
misrepresentation,  negligent misrepresentation,  intentional  misrepresentation
and failure to pay wages.  The defendants  have answered the complaint and filed
counterclaims  for fraudulent  inducement and breach of contract.  Plaintiff has
responded to the counter-claim,  and discovery is proceeding.  By pleading dated
February 29, 2000, Mr. Fishman filed an application with the Court seeking entry
of a prejudgment  remedy in the amount of  $19,250,000.  To date, Mr.  Fishman's
application has not been acted on by the Court and no hearing date has been set.
Although  the  Company is  vigorously  defending  this  action,  there can be no
assurance that it will be successful.

On or about May 11,  1998,  Ronald  G.  Weiner  filed a  complaint  against  Mr.
Francesco and the Company in the Supreme Court of the State of New York,  County
of New York.  The complaint  alleges,  among other things,  that in May 1993, by
letter from Mr.  Francesco,  Mr.  Weiner was offered a 10% equity stake in Smart
Phone  Services,  Inc.  ("SPS"),  a Subchapter S company of which Mr.  Francesco
allegedly  was the President  and sole  shareholder,  in exchange for his active
involvement  in, among other things,  raising capital and managing the financial
aspects of SPS. The complaint alleges that, in November 1993, Mr. Francesco sent
a letter  to Mr.  Weiner  in which he (1)  represented  that SPS had  failed  to
attract a single  investor  and (2)  withdrew  his offer to Mr.  Weiner of a 10%
equity  position in SPS. The complaint  further  alleges that, in  conversations
with Mr. Weiner  beginning in November 1993, Mr.  Francesco  represented that he
was ceasing all efforts to capitalize  SPS. The complaint  alleges,  among other
things,  that Mr.  Francesco and SPS breached their agreement with Mr. Weiner by
withdrawing  their offer to him of a 10% equity stake in SPS,  and that,  at the
time Mr. Francesco represented that he was ceasing efforts to capitalize SPS, he
had actually  formed  SmartServ and was actively  seeking  investors for it. The
complaint  further  alleges  that the Company is a  successor  entity to SPS and
that,  therefore,  the  Company is liable for SPS' and Mr.  Francesco's  alleged
conduct in derogation of their alleged agreement with Mr. Weiner.  The complaint
seeks, among other things, (1) a declaratory judgment declaring Mr. Weiner a 10%
equity  shareholder  of the Company,  (2) a constructive  trust in Mr.  Weiner's
favor for 10% of the Company `s equity  shares and (3)  restitution  against Mr.
Francesco and the Company for unjust enrichment. On his unjust enrichment claim,
Mr. Weiner seeks unspecified damages that he alleges to be at least $250,000. In
the

                                      F-11
<PAGE>

Company's answer to the complaint, the Company denied the material allegations
of the complaint and asserted affirmative defenses. No discovery in this action
has yet been taken. Although the Company is vigorously defending this action
there can be no assurance that it will be successful.

On or about February 29, 2000, Commonwealth  Associates,  L.P. filed a complaint
against the Company in the Supreme Court of the State of New York, County of New
York. The complaint  alleges that on or about August 19, 1999,  Commonwealth and
the Company entered into an engagement letter pursuant to which Commonwealth was
to provide financial  advisory and investment banking services to the Company in
connection with a possible combination between the Company and Data Link Systems
Corporation.  The engagement  letter provided for a nonrefundable fee of $15,000
payable in cash or common stock at the Company's  option.  The complaint alleges
that  notwithstanding  the terms of the engagement letter the fee was to be paid
in stock and seeks 13,333 shares of common stock or at least $1,770,000 together
with interest and costs. In the Company's  answer to the complaint,  the Company
denied the material  allegations of the complaint.  Discovery in this action has
recently  commenced  and is  proceeding.  Although  the  Company  is  vigorously
defending this action there can be no assurance that it will be successful.

While the Company  intends to vigorously  defend these actions,  the unfavorable
outcome of any such action could have a material adverse effect on the Company's
financial condition, results of operations, and cash flows.

8.   SUBSEQUENT EVENTS

On May 15,  2000,  the Company  completed  an offering of 353,535  shares of its
Common Stock to accredited investors. Proceeds from this transaction amounted to
$16,715,000, net of commissions and expenses of $785,000.


                                      F-12
<PAGE>



                         REPORT OF INDEPENDENT AUDITORS

Stockholders and Board of Directors
SmartServ Online, Inc.

We have audited the accompanying  balance sheets of SmartServ Online, Inc. as of
June 30, 1999 and 1998, and the related statements of operations,  stockholders'
equity  (deficiency),  and cash flows for each of the three  years in the period
ended June 30, 1999. These financial  statements are the  responsibility  of the
Company's  management.  Our  responsibility  is to  express  an opinion on these
financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the United States. Those standards require that we plan and perform the audit
to obtain reasonable  assurance about whether the financial  statements are free
of material misstatement. An audit includes examining, on a test basis, evidence
supporting  the amounts and  disclosures in the financial  statements.  An audit
also includes assessing the accounting principles used and significant estimates
made by  management,  as well as  evaluating  the  overall  financial  statement
presentation.  We believe  that our audits  provide a  reasonable  basis for our
opinion.

In our opinion,  the financial  statements  referred to above present fairly, in
all material respects,  the financial position of SmartServ Online, Inc. at June
30, 1999 and 1998, and the results of its operations and its cash flows for each
of the three  years in the  period  ended  June 30,  1999,  in  conformity  with
accounting principles generally accepted in the United States.

The accompanying financial statements have been prepared assuming that SmartServ
Online,  Inc. will continue as a going concern.  As more fully described in Note
1, the Company has incurred recurring operating losses and has a working capital
deficiency. These conditions raise substantial doubt about the Company's ability
to continue as a going  concern.  The  financial  statements  do not include any
adjustments  to reflect the possible  future effects on the  recoverability  and
classification  of assets or the amounts and  classification of liabilities that
may result from the outcome of this uncertainty.

/S/ ERNST & YOUNG LLP

Stamford, Connecticut
October 13, 1999


                                      F-13
<PAGE>


                             SMARTSERV ONLINE, INC.

                                 BALANCE SHEETS
<TABLE>
<CAPTION>

                                                                                             JUNE 30
                                                                             -----------------------------------------
                                                                                     1999                 1998
                                                                             --------------------- -------------------
ASSETS
Current assets
<S>                                                                          <C>                   <C>
   Cash and cash equivalents                                                 $       2,165,551     $         354,225
   Accounts receivable                                                                 348,278               111,051
   Prepaid expenses                                                                     50,150               130,603
                                                                             --------------------- -------------------
Total current assets                                                                 2,563,979               595,879
                                                                             --------------------- -------------------

Property and equipment, net                                                            498,448               610,537

Other assets

   Capitalized software development costs,
       net of accumulated amortization of $82,108                                      683,337                    --
   Security deposit                                                                     74,834                70,437
                                                                             --------------------- -------------------
                                                                                       758,171                70,437
                                                                             --------------------- -------------------

Total Assets                                                                   $     3,820,598       $     1,276,853
                                                                             ===================== ===================
</TABLE>


                                      F-14
<PAGE>


                             SMARTSERV ONLINE, INC.

                                 BALANCE SHEETS
<TABLE>
<CAPTION>

                                                                                             JUNE 30
                                                                             -----------------------------------------
                                                                                    1999                 1998
                                                                             -------------------- --------------------
LIABILITIES AND STOCKHOLDERS' DEFICIENCY
<S>                                                                            <C>                  <C>
Current liabilities
   Accounts payable                                                            $       780,543      $       800,545
   Accrued liabilities                                                                 474,189              736,137
   Accrued liabilities to warrant holders                                            1,311,365                   --
   Salaries payable                                                                     93,443               57,308
   Capital lease obligation - current portion                                           70,147               76,127
   Deferred revenues - current portion                                               1,656,632              776,049
                                                                             -------------------- --------------------
Total current liabilities                                                            4,386,319            2,446,166
                                                                             -------------------- --------------------

Capital lease obligation - long-term portion                                                --               77,548
Deferred revenues - long-term portion                                                4,141,579                   --

COMMITMENTS AND CONTINGENCIES - NOTE 9

STOCKHOLDERS' DEFICIENCY
Preferred stock - $0.01 par value
   Authorized - 1,000,000 shares
   Issued and outstanding - None
Common Stock - $0.01 par value
   Authorized - 40,000,000 shares
   Issued and outstanding - 1,199,787 shares at June 30, 1999
      and 836,227 shares at June 30, 1998                                               11,998                8,362
Common stock subscribed                                                              1,812,554                   --
Notes receivable from officers                                                      (1,812,554)                  --
Additional paid-in capital                                                          20,679,611           18,184,580
Unearned compensation                                                               (3,452,904)          (4,617,924)
Accumulated deficit                                                                (21,946,005)         (14,821,879)
                                                                             -------------------- --------------------
Total stockholders' deficiency                                                      (4,707,300)          (1,246,861)
                                                                             -------------------- --------------------

Total Liabilities and Stockholders' Deficiency                                 $     3,820,598      $     1,276,853
                                                                             ==================== ====================
</TABLE>

See accompanying notes.


                                      F-15
<PAGE>

                             SMARTSERV ONLINE, INC.

                            STATEMENTS OF OPERATIONS
<TABLE>
<CAPTION>

                                                                                YEAR ENDED JUNE 30
                                                            -----------------------------------------------------------
                                                                   1999                1998                1997
                                                            -----------------------------------------------------------
<S>                                                           <C>                <C>                <C>
Revenues                                                      $    1,443,781     $      873,476            $ 688,610
                                                            -----------------------------------------------------------
Costs and expenses
   Cost of services                                                 (994,465)        (1,216,761)          (1,133,884)
   Product development expenses                                     (193,188)          (923,082)          (1,150,224)
   Selling, general and administrative
         expenses                                                 (4,006,599)        (3,221,940)          (2,861,845)
                                                            -----------------------------------------------------------

Total costs and expenses                                          (5,194,252)        (5,361,783)          (5,145,953)
                                                            -----------------------------------------------------------

Loss from operations                                              (3,750,471)        (4,488,307)          (4,457,343)
                                                            -----------------------------------------------------------
Other income (expense):
   Interest income                                                     4,767             40,788               74,507
   Interest expense                                                 (167,839)           (57,485)             (20,194)
   Debt origination and other financing costs                     (3,210,583)          (535,005)             (31,452)
                                                            -----------------------------------------------------------

                                                                  (3,373,655)          (551,702)              22,861
                                                            -----------------------------------------------------------

Net loss                                                     $    (7,124,126)   $    (5,040,009)    $     (4,434,482)
                                                            ===========================================================

Basic and diluted loss per share                             $         (6.44)   $         (7.65)    $          (7.20)
                                                            ===========================================================

Weighted average shares outstanding                                1,105,603            659,034              615,833
                                                            ===========================================================
</TABLE>

See accompanying notes.


                                      F-16
<PAGE>

                             SMARTSERV ONLINE, INC.

                 STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIENCY)
<TABLE>
<CAPTION>


                                   COMMON STOCK                        NOTES         ADDITIONAL
                                              PAR      COMMON STOCK   RECEIVABLE       PAID-IN      UNEARNED     ACCUMULATED
                              SHARES         VALUE      SUBSCRIBED   FROM OFFICERS     CAPITAL    COMPENSATION     DEFICIT
                              ----------------------------------------------------------------------------------------------
<S>                             <C>       <C>           <C>           <C>           <C>           <C>          <C>
Balances at June 30, 1996       615,832   $  6,158      $     --      $     --      $8,789,091    $     --     $(5,347,388)

Change in market value of
   employee stock options            --         --            --            --         188,293          --              --

Issuance of Common Stock
   Purchase Warrants in
   connection with
   investment advisory
   services                          --         --            --            --          75,000          --              --

Issuance of Common Stock
   Purchase Warrants in
   connection with
   short-term line of credit         --         --            --            --          25,000          --              --

Net loss for the year                --         --            --            --              --          --      (4,434,482)
                              ----------------------------------------------------------------------------------------------

Balances at June 30, 1997       615,832   $  6,158      $     --      $     --      $9,077,384    $     --    $ (9,781,870)
                              ----------------------------------------------------------------------------------------------
</TABLE>


See accompanying notes.


                                      F-17
<PAGE>

                             SMARTSERV ONLINE, INC.

                 STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIENCY)

                                   (Continued)
<TABLE>
<CAPTION>

                                   COMMON STOCK                         NOTES      ADDITIONAL
                                              PAR      COMMON STOCK  RECEIVABLE      PAID-IN      UNEARNED     ACCUMULATED
                                SHARES       VALUE      SUBSCRIBED  FROM OFFICERS    CAPITAL    COMPENSATION     DEFICIT
                              ----------------------------------------------------------------------------------------------
<S>                             <C>       <C>           <C>           <C>         <C>           <C>           <C>
Balances at June 30, 1997      $615,832   $  6,158      $     --      $     --    $  9,077,384  $       --    $ (9,781,870)

Issuance of 4,000 Prepaid
   Common Stock Purchase
   Warrants; net of direct
   costs of $545,000                 --         --            --            --       3,455,000          --              --

Conversion of 1,429.33
  Prepaid Common Stock
  Purchase Warrants into
  Common Stock                  220,395      2,204            --            --          (2,204)         --              --

Issuance of Common Stock
   Purchase Warrants to a
   financial consultant in
   connection with the
   issuance of 4,000 Prepaid
   Common Stock Purchase
   Warrants                          --         --            --            --       5,145,500  (5,145,500)             --

Issuance of Common Stock
   Purchase Warrants in
   connection with the                                                                                                  --
   issuance of notes                 --         --            --            --         388,900          --

Issuance of Common Stock
  Purchase Warrants in
  connection with investment
  advisory contracts                 --         --            --            --         120,000          --              --

Amortization of unearned
  compensation                       --         --            --            --              --     527,576              --

Net loss for the year                --         --            --            --              --          --      (5,040,009)
                              ----------------------------------------------------------------------------------------------

Balances at June 30, 1998      $836,227   $  8,362    $       --    $       --    $ 18,184,580  $ (4,617,924) $ (14,821,879)
                              ----------------------------------------------------------------------------------------------
</TABLE>

See accompanying notes.


                                      F-18
<PAGE>
                             SMARTSERV ONLINE, INC.

                 STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIENCY)

                                   (Continued)
<TABLE>
<CAPTION>

                                   COMMON STOCK                         NOTES      ADDITIONAL
                                              PAR      COMMON STOCK  RECEIVABLE      PAID-IN      UNEARNED     ACCUMULATED
                              SHARES         VALUE      SUBSCRIBED  FROM OFFICERS    CAPITAL    COMPENSATION     DEFICIT
                              ----------------------------------------------------------------------------------------------
<S>                            <C>        <C>         <C>           <C>           <C>           <C>           <C>
Balances at June 30, 1998     $836,227    $  8,362    $       --    $       --    $ 18,184,580  $ (4,617,924) $ (14,821,879)

Conversion of 276.67 Prepaid
   Common Stock Purchase
   Warrants into Common Stock   178,560       1,786            --           --          (1,786)          --             --

Issuance of Common Stock to
   Prepaid Warrant holders
   as consideration for
   amending certain terms
   and conditions of the
   Prepaid Warrants              60,000         600            --           --         146,713           --             --

Issuance of Common Stock
   Purchase Warrants in
   connection with
   prepayments made by a
   marketing partner                 --          --            --           --           6,300           --             --

Issuance of Common Stock
   Purchase Warrants in
   connection with the
   issuance of 8%
   convertible notes                 --          --            --           --       1,573,000           --             --

Beneficial conversion
   feature of 8% convertible
   notes                             --          --            --           --         550,000           --             --

Issuance of Common Stock and
   warrants to purchase
   Common Stock in partial
   settlement of litigation     125,000       1,250            --           --         144,500           --             --

Amortization of unearned
   compensation over the
   term of the consulting
   agreement                         --          --            --           --              --    1,165,020             --

Common Stock subscriptions
   and notes receivable in
   connection with officers'
   employment agreements             --          --     1,812,554    (1,812,554)            --           --             --

Issuance of Common Stock
  Purchase Warrants to a
  financial consultant as
  compensation for services           --         --             --           --         59,000           --              --

Redemption of Prepaid Common
  Stock Purchase Warrants             --         --             --           --       (325,000)          --              --

</TABLE>

See accompanying notes.


                                      F-19
<PAGE>

                             SMARTSERV ONLINE, INC.

                 STATEMENT OF STOCKHOLDERS' EQUITY (DEFICIENCY)

                                   (Continued)
<TABLE>
<CAPTION>

                                   COMMON STOCK                         NOTES      ADDITIONAL
                                              PAR      COMMON STOCK  RECEIVABLE      PAID-IN      UNEARNED     ACCUMULATED
                              SHARES         VALUE      SUBSCRIBED  FROM OFFICERS    CAPITAL    COMPENSATION     DEFICIT
                              ----------------------------------------------------------------------------------------------
<S>                            <C>          <C>         <C>                        <C>           <C>            <C>
Authorization of the
  issuance of Common Stock
  Purchase Warrants in
  connection with a
  licensing agreement                 --         --             --           --        324,000           --               --

Change in market value of
  employee stock options              --         --             --           --         18,304           --               --

Net loss for the year                 --         --             --           --             --           --       (7,124,126)
                               ----------- ----------- ------------- ------------- ------------- -------------- --------------
Balance at June 30, 1999      $1,199,787    $11,998     $1,812,554   $(1,812,554)  $20,679,611   $(3,452,904)   $(21,946,005)
                               =========== =========== ============= ============= ============= ============== ==============
</TABLE>

See accompanying notes.


                                      F-20
<PAGE>

                             SMARTSERV ONLINE, INC.

                            STATEMENTS OF CASH FLOWS
<TABLE>
<CAPTION>

                                                                                 YEAR ENDED JUNE 30
                                                                -----------------------------------------------------
                                                                       1999              1998             1997
                                                                -----------------------------------------------------
OPERATING ACTIVITIES
<S>                                                               <C>              <C>              <C>
Net loss                                                          $  (7,124,126)      $ (5,040,009)    $ (4,434,482)
Adjustments  to  reconcile  net  loss to net cash  provided  by
(used for) operating activities:
       Depreciation and amortization                                    278,646            193,601          149,182
       Provision for losses on and write-off of receivables                  --             (1,300)          29,248
       Noncash interest costs                                            12,524             52,837               --
       Noncash debt origination and other financing costs             2,593,808            475,527           30,449
       Noncash compensation costs                                        18,304                 --          188,293
       Noncash consulting services                                    1,349,020            660,576           75,000
       Amortization of unearned revenues                             (1,112,138)          (251,058)              --
       Settlement of litigation                                              --            145,750               --
       Changes in operating assets and liabilities
          Accounts receivable                                          (237,227)            40,031         (121,040)
          Prepaid expenses                                              (44,547)           (25,878)         (22,415)
          Accounts payable and accrued liabilities                      781,264            349,764          558,317
          Accrued interest                                                   --             (5,323)          16,323
          Payroll taxes payable                                           1,696            (16,089)           5,482
          Salaries payable                                               34,439              6,996            1,364
          Unearned revenues                                           6,121,776          1,002,193           24,914
          Security deposit                                               (4,397)            10,781               --
                                                                -----------------------------------------------------
Net cash provided by (used for) operating activities                  2,669,042         (2,401,601)      (3,499,365)
                                                                -----------------------------------------------------

INVESTING ACTIVITIES
Capitalization of software development costs                           (765,445)                --               --
Purchase of equipment                                                   (84,449)           (60,424)        (351,786)
                                                                -----------------------------------------------------
Net cash used for investing activities                                 (849,894)           (60,424)        (351,786)
                                                                -----------------------------------------------------

FINANCING ACTIVITIES
Proceeds from the issuance of warrants                                  324,000          2,643,941               --
Proceeds from the issuance of short-term notes                          478,500            196,500          493,646
Repayment of short-term notes                                          (691,794)                --               --
Repayment of capital lease obligation                                   (83,528)           (92,536)              --
Proceeds of advances from DTN                                         2,058,300                 --               --
Repayment of advances from DTN                                       (2,058,300)                --               --
Costs of issuing securities                                             (35,000)           (25,000)         (10,000)
                                                                -----------------------------------------------------
Net cash provided by (used for) financing activities                     (7,822)         2,722,905          483,646
                                                                -----------------------------------------------------

Increase (decrease) in cash and cash equivalents                      1,811,326            260,880       (3,367,505)
Cash and cash equivalents - beginning of year                           354,225             93,345        3,460,850
                                                                -----------------------------------------------------
Cash and cash equivalents - end of year                           $   2,165,551       $    354,225       $   93,345
                                                                =====================================================
</TABLE>

See accompanying notes.


                                      F-21
<PAGE>

                             SMARTSERV ONLINE, INC.

                          NOTES TO FINANCIAL STATEMENTS

1.   NATURE OF BUSINESS AND LIQUIDITY

SmartServ Online, Inc. (the "Company")  commenced operations on August 20, 1993.
The Company  offers a range of services  designed to  facilitate  e-commerce  by
providing  transactional  and  information  services  to its  alliance  partners
("Strategic  Marketing  Partners").  The Company has developed online financial,
transactional  and  media  applications  using  a  unique  "device  independent"
delivery  solution and makes these services  available  through its  application
software and  communication  architecture  to wireless  telephones  and personal
digital assistants,  personal computers and the Internet. The Company's services
include stock  trading,  real-time  stock quotes,  business and financial  news,
sports  information,  private-labeled  electronic mail, national weather reports
and other business and entertainment information.

The Company's  financial  statements  for the year ended June 30, 1999 have been
prepared on a going concern basis which  contemplates  the realization of assets
and the  settlement  of  liabilities  and  commitments  in the normal  course of
business.  The  Company  incurred  net  losses of  $7,124,126,  $5,040,009,  and
$4,434,482 for the years ended June 30, 1999, 1998, and 1997, respectively,  and
as of June 30, 1999 had an accumulated  deficit of $21,946,005  and a deficiency
of net assets of  $4,707,300.  The Company is also a defendant in several  legal
proceedings  (see Note 9) which  could  have a  material  adverse  effect on the
Company's  financial  position,  cash flow,  and  results of  operations.  These
conditions raise  substantial doubt about the Company's ability to continue as a
going  concern.  The  financial  statements  do not include any  adjustments  to
reflect the possible future effects on the  recoverability and classification of
assets or the amounts and classification of liabilities that may result from the
outcome of these uncertainties.

The Company's business plan focuses on the strategy of marketing its services in
partnership with those companies that have an economic  incentive to provide the
Company's  information and transaction  services to their customers.  Management
believes  that the  Company's  primary  source of revenues  will be derived from
consumers who purchase the services  through its Strategic  Marketing  Partners.
Through the use of this  strategy,  the consumer is a customer of both SmartServ
and its Strategic Marketing Partner.  The Company also believes that the sale of
its  information  and transaction  services  through the cooperative  efforts of
partners  with more  recognizable  brand names than its own is  important to its
success.

On September 30, 1997, the Company completed a private  placement  ("Placement")
of $4 million of Prepaid Common Stock Purchase Warrants ("Prepaid  Warrants") as
more fully  disclosed  in Note 5. An  integral  part of this  Placement  was the
conversion of notes payable and accrued interest thereon,  aggregating $836,059,
into Prepaid Warrants.  The net proceeds of $2,643,941 provided the Company with
working capital to continue its marketing efforts.

Effective  May 1,  1998,  the  Company  entered  into  an  agreement  with  Data
Transmission  Network  Corporation  ("DTN")  whereby DTN purchased the exclusive
right to market three of the Company's Internet products:  SmartServ Pro, a real
time stock quote product;  TradeNet, an online trading vehicle for the customers
of small and medium sized brokerage companies,  and BrokerNet, an administrative
reporting package for brokers of small and medium sized brokerage companies. The
consummation  of this  agreement  has removed the Company from the retail market
and allows the Company to focus on business-to-business  marketing.  The Company
received  $850,000 upon execution of the agreement and

                                      F-22
<PAGE>

received  minimum monthly  payments of $100,000  through April 1999. On June 24,
1999,  the Company and DTN entered into an  agreement  that amended the Software
License and Service  Agreement  dated April 23, 1998.  In  consideration  of the
receipt of $5.175  million,  the  Company  granted  DTN an  exclusive  perpetual
worldwide  license to the  Company's  Internet-based  (i)  SmartServ  Pro,  (ii)
TradeNet,  (iii) BrokerNet,  and (iv) order entry/routing system.  Additionally,
the Company received  $324,000 in exchange for an agreement to issue warrants to
purchase  300,000  shares of the Company's  Common Stock at an exercise price of
$8.60 per share.  The Company has agreed to continue to operate  these  products
and provide maintenance and enhancement services in exchange for a percentage of
the revenues  earned by DTN therefrom.  The cost of the Company's  commitment to
provide such maintenance and enhancement services is limited to a maximum of 20%
of the revenues earned by the Company.  None of the Company's  wireless products
were included in this transaction.

The  market  for  online  information  and  transactional   services  is  highly
competitive and subject to rapid innovation and technological  change,  shifting
consumer  preferences  and  frequent  new  service  introductions.  The  Company
believes  that  potential  new  competitors,   including  large  multimedia  and
information  systems  companies,  are  increasing  their  focus  on  transaction
processing. Increased competition in the market for the Company's services could
materially  and  adversely  affect the Company's  results of operations  through
price reductions and loss of potential  market share.  The Company's  ability to
compete in the future depends on its ability to maintain the  technological  and
performance advantages of its current distribution platform and to introduce new
applications that achieve market acceptance.

Notwithstanding   the  execution  of  the  DTN   agreements  and  the  continual
discussions   with   potential   Strategic   Marketing   Partners  about  future
relationships, the Company's ability to generate fee revenue and working capital
may not be sufficient to meet management's  objectives as presently  structured.
Management  recognizes  that the Company must  generate  additional  revenues or
consider  additional  modifications  to  its  sales  and  marketing  program  or
institute cost reductions to allow it to continue to operate with available cash
resources.  There is no assurance that the Company will generate future revenues
or cash flow from  operations or that the  Company's  products and services will
continue to be accepted in the marketplace by the ultimate consumers.

2.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PRESENTATION
---------------------
The financial  statements  are prepared in conformity  with  generally  accepted
accounting principles.

The  Company's  stockholders  approved a  one-for-six  reverse  stock split at a
Special Meeting on October 15, 1998.  Such reverse stock split became  effective
on October 26, 1998.  All  applicable  financial  statement  amounts and related
disclosures have been restated to give effect to this transaction.

USE OF ESTIMATES
----------------
The preparation of financial  statements in conformity  with generally  accepted
accounting principles requires management to make estimates and assumptions that
affect the amounts reported in the financial  statements and accompanying notes.
Actual results could differ from those estimates.

REVENUE RECOGNITION
-------------------
Revenues are recognized as services are provided.  Deferred revenues,  resulting
from customer  prepayments,  are recognized as services are provided  throughout
the term of the  agreement.  Deferred  revenues  resulting  from  the  Company's
agreements  with DTN are being  amortized  over the  anticipated  future revenue
stream, a period of 42 months.

                                      F-23
<PAGE>

BASIC AND DILUTED EARNINGS PER SHARE
------------------------------------
In 1997, the Financial  Accounting Standards Board issued Statement of Financial
Accounting Standards No. 128, "Earnings per Share" ("Statement 128").  Statement
128 replaced the  previously  reported  primary and fully  diluted  earnings per
share with basic and diluted  earnings per share.  Unlike  primary  earnings per
share,  basic  earnings  per share  excludes  any  dilutive  effects of options,
warrants, and convertible securities. Diluted earnings per share is very similar
to the previously  reported fully diluted  earnings per share.  All earnings per
share amounts for all periods have been presented and, where necessary, restated
to conform to the  Statement  128  requirements.  The  weighted  average  shares
outstanding  are  determined as the mean average of the shares  outstanding  and
assumed to be outstanding during the period.

CAPITALIZED SOFTWARE DEVELOPMENT COSTS
--------------------------------------
In connection  with certain  contracts  entered into between the Company and its
Strategic Marketing Partners,  the Company has capitalized  software development
costs related to certain  product  enhancements  in accordance with Statement of
Financial  Accounting  Standards No. 86,  "Accounting  for the Costs of Computer
Software to be Sold, Leased or Otherwise Marketed", effective July 1, 1998.

FAIR VALUE OF FINANCIAL INSTRUMENTS
-----------------------------------
The carrying  amounts of the Company's  financial  instruments  approximate fair
value.

SUPPLEMENTAL CASH FLOW DATA
---------------------------
The Company  considers  all highly liquid  investments  with a maturity of three
months or less when purchased to be cash equivalents.

Interest, debt origination and other financing costs paid during the years ended
June 30, 1999, 1998, and 1997 were $101,974, $32,536, and $9,194, respectively.

CONCENTRATION OF CREDIT RISK
----------------------------
Financial  instruments that potentially subject the Company to concentrations of
credit  risk  consist  primarily  of  accounts  receivable.  There is no  single
geographic  concentration of sales or related accounts  receivable in the United
States. At June 30, 1999, accounts receivable consist principally of amounts due
from DTN ($268,000),  and a  telecommunications  company ($78,100).  The Company
performs  periodic  credit  evaluations  of its  customers  and, if  applicable,
provides for credit losses in the financial statements.

PROPERTY AND EQUIPMENT
----------------------
Property and equipment are stated at cost.  Equipment  purchased under a capital
lease  has been  recorded  at the  present  value of the  future  minimum  lease
payments  at the  date  of  acquisition.  Depreciation  is  computed  using  the
straight-line method over estimated useful lives of three to ten years.

ADVERTISING COSTS
-----------------
Advertising  costs are  expensed as  incurred  and were  approximately  $20,500,
$97,100, and $540,000 in 1999, 1998 and 1997, respectively.

STOCK BASED COMPENSATION
------------------------
The  Company  maintains  a stock  option  plan for  employees  and  non-employee
directors  that provides for the granting of stock options for a fixed number of
shares with an exercise  price equal to the fair value of the shares at the date
of grant.  The Company accounts for this stock  compensation  plan in accordance
with Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to
Employees" ("APB No. 25").  Accordingly,  compensation  expense is recognized to
the extent that the fair value of the stock  exceeds the  exercise  price of the
option at the  measurement  date. In 1997, the Company adopted the

                                      F-24
<PAGE>

disclosure  provisions  of Statement of Financial  Accounting  Standards No. 123
"Accounting for Stock-based Compensation".

RECENT ACCOUNTING PRONOUNCEMENTS
--------------------------------
In March 1998, the American  Institute of Certified  Public  Accountants  issued
Statement of Position 98-1, as amended by SOP 98-4, "Accounting for the Costs of
Computer  Software  Developed or Obtained for Internal  Use" ("SOP  98-1").  The
adoption of SOP 98-1 is not expected to have a material  effect on the Company's
operations. SOP 98-1 is required to be adopted by the Company no later than July
1, 1999.

3.   PROPERTY AND EQUIPMENT

Property and equipment consist of the following:
<TABLE>
<CAPTION>
                                                                                             JUNE 30
                                                                            ------------------------------------------
                                                                                   1999                    1998
                                                                            -------------------      -----------------
<S>                                                                         <C>                      <C>
   Data processing equipment                                                $        700,210         $      616,587
   Data processing equipment purchased under a capital lease                         246,211                246,211
   Office furniture and equipment                                                     71,423                 70,597
   Display equipment                                                                   9,635                  9,635
   Leasehold improvements                                                             36,678                 36,678
                                                                            -------------------      -----------------

                                                                                   1,064,157                979,708
   Accumulated depreciation, including $106,691 and
       $57,449 for equipment purchased under a capital lease                        (565,709)              (369,171)
                                                                            -------------------      -----------------
                                                                            $        498,448         $      610,537
                                                                            ===================      =================
</TABLE>

During the year ended June 30, 1997, the Company leased computer  equipment with
a  capitalized  cost of  $246,211.  The  recording of such costs and the related
capitalized  lease obligation are non-cash  transactions for the purposes of the
Statement of Cash Flows.

4.   NOTES PAYABLE

On May 29,  1997,  the Company  entered  into a line of credit  facility  with a
financial institution for a maximum borrowing thereunder of $550,000. Borrowings
under this  facility were to be repaid on August 27, 1997 along with interest at
the rate of 24% per annum. On July 21, 1997 and September 16, 1997, the facility
was amended to provide for additional borrowings of up to $222,222. On September
30, 1997, notes payable of $772,222 and accrued interest thereon of $63,837 were
converted into the Company's Prepaid Warrants as more fully described in Note 5.

In conjunction with the origination of the line of credit facility,  the Company
issued  56,627  common stock  purchase  warrants to the  financial  institution.
Similarly, the Company issued 11,438 warrants for each of the July and September
amendments.  As a result of the  Company's  default on the note in  August,  the
Company was required to issue 50,083 "default" warrants to such institution.  At
June 30, 1999,  these  warrants were  exercisable at prices ranging from $.75 to
$6.07. These warrants are subject to certain antidilution  provisions and expire
in September 2002.  Pursuant to Statement of Financial  Accounting  Standard No.
123,  "Accounting  for Stock  Based  Compensation",  the  Company  valued  these
warrants in accordance with the Black-Scholes pricing methodology at the time of
issuance and recorded  such  valuation in the  statement of  operations  as debt
origination and other financing costs. The Company recorded debt origination and
other  financing  costs  associated with these warrants of $463,567 for the year
ended June 30, 1998.

                                      F-25
<PAGE>

Commencing  November 20, 1998,  the Company sold five and one-half  (5.5) units,
each  consisting of a secured 8%  convertible  note in the  principal  amount of
$100,000 and warrants to purchase Common Stock of the Company.  The warrants are
exercisable at $.60 per share of Common Stock. The convertible notes were repaid
in June 1999.  The  Company has agreed to  register  the shares of Common  Stock
issuable  upon  exercise of the  warrants.  In addition  to  customary  fees and
expenses, Spencer Trask Securities, Inc. ("Spencer Trask"), the placement agent,
received for nominal  consideration,  warrants to purchase ten percent  (10%) of
the shares of Common Stock of the Company  issuable on  conversion  of the notes
and exercise of the warrants at $.72 per share.  The issuance to the noteholders
of warrants to purchase  916,667 shares of Common Stock, as well as those issued
to Spencer  Trask for the  purchase of 183,333  shares of Common Stock have been
valued in accordance with the Black-Scholes  pricing methodology and recorded as
debt  origination  and other  financing  costs.  Also in connection  with the 8%
convertible   notes,  the  Company  has  recorded  a  non-cash  charge  to  debt
origination  and other financing  costs of $550,000  representing  the perceived
cost of the beneficial  conversion  feature of the notes.  Emerging  Issues Task
Force  Issue  98-5,  "Accounting  for  Convertible  Securities  with  Beneficial
Conversion Features or Contingently Adjustable Conversion Ratios" ("Issue 98-5")
defines  the  beneficial  conversion  feature as the  non-detachable  conversion
feature that is "in-the-money" at the date of issuance.  Issue 98-5 requires the
recognition of the intrinsic  value of the conversion  feature as the difference
between the  conversion  price and the fair value of the common stock into which
the  notes are  convertible.  Such  amount is  limited  to the  proceeds  of the
financing  ($550,000)  and has  been  recorded  in debt  origination  and  other
financing costs as of the date of issuance.

On December 30, 1998, the Company  executed an agreement with a service provider
whereby  certain  obligations  of  the  Company,  amounting  to  $141,794,  were
converted into a 12% note payable.  On June 28, 1999, the outstanding balance of
$66,794 was repaid.

5.   EQUITY TRANSACTIONS

During the year ended June 30,  1997,  the Company  authorized  the  issuance of
warrants for the purchase of 33,333  shares of Common Stock in  connection  with
certain investment advisory agreements.  Such warrants are exercisable at prices
ranging from $12.00 to $24.00 per share through May 2002.

On September 30, 1997, The Zanett Securities Corporation  ("Zanett"),  acting as
placement agent for the Company,  completed the private placement  ("Placement")
of $4 million of the Company's Prepaid Common Stock Purchase Warrants  ("Prepaid
Warrants").  The sale of the Prepaid  Warrants was exempt from the  registration
requirements of the Securities Act of 1933, as amended, pursuant to Section 4(2)
thereof.  Each Prepaid  Warrant  entitles the holder to purchase  that number of
shares  of  Common  Stock  that is equal to  $1,000  divided  by the  applicable
exercise  price.  Such  exercise  price is  determined  initially  as 70% of the
average  closing bid price of the Common Stock for the 10 trading days ending on
the day prior to exercise of the Prepaid  Warrants.  Additionally,  the exercise
discount  shall be  increased by 1% for each  subsequent  60 day period that the
Prepaid Warrants remain unexercised.  The exercise price,  however,  shall never
exceed $8.40. The Prepaid  Warrants became  exercisable on December 29, 1997 and
expire on September 30, 2000.

As  compensation  for its  services,  Zanett  received  a  placement  fee and an
unaccountable   expense   allowance  of  10%   ($400,000)   and  3%  ($120,000),
respectively, of the gross proceeds of the Placement.  Additionally, the Company
issued  135,906  Common  Stock  Purchase  Warrants to Zanett that are subject to
antidilution  provisions and are exercisable at $4.97 per share of Common Stock.
These warrants expire on September 30, 2002.

Also in conjunction  with the Placement,  the Company  entered into an agreement
with Bruno  Guazzoni,  a  financial  consultant  who is an  affiliate  of Zanett
Lombardier, Ltd., an investor in the Prepaid Warrants.

                                      F-26
<PAGE>

During the five-year  term of the  agreement  such  consultant  will provide the
Company with advisory services relating to financial and strategic  ventures and
alliances,  investment  banking and general  financial  advisory  services,  and
advice and  assistance  with the Company's  market  development  activities.  As
compensation for these services,  the Company authorized the issuance of 805,370
Common Stock Purchase Warrants  ("Consulting  Warrants") to this consultant that
are subject to antidilution provisions and are exercisable at $4.97 per share of
Common  Stock.  The Company has valued these  Consulting  Warrants in accordance
with  Statement  of  Financial  Accounting  Standard  No. 123,  "Accounting  for
Stock-Based   Compensation",   and  the  Black-Scholes  pricing  methodology  at
$5,145,500  and  recorded  this  amount  in  stockholders'  equity  as  unearned
compensation.  Unearned  compensation  is being  amortized  to  income  over the
five-year  term of the agreement.  These warrants  expire on September 30, 2002.
The Company has recorded  consulting  expense of $1,165,020 and $527,576 for the
years ended June 30, 1999 and 1998, respectively.

During the year ended June 30, 1999,  holders of 276.67 of the Company's Prepaid
Warrants converted such warrants into 178,560 shares of Common Stock at exercise
prices ranging from $.75 to $2.38 per share.

On August 31, 1998,  the Company  issued 32,953 shares of Common Stock to Zanett
Lombardier,  Ltd.  and  17,047  shares  of  Common  Stock to Bruno  Guazzoni  in
consideration  of their  agreement  to certain  restrictions  on the exercise of
Prepaid  Warrants  and the  resale of the  shares of Common  Stock  issuable  on
exercise  thereof.  Such  shares  have been  recorded  at the fair  value of the
Company's Common Stock at that date as other financing costs.

On September 8, 1998,  the Company  issued  warrants to purchase 3,000 shares of
Common Stock to DTN for prepayment of certain guaranteed  payments in accordance
with the Software License and Service  Agreement between the parties dated April
23, 1998.  Such warrants are  exercisable at $3.00 per share of Common Stock and
have been recorded in accordance with the Black-Scholes  pricing  methodology as
other financing costs.

On November  17, 1998,  the Company  issued  125,000  shares of Common Stock and
warrants to purchase  16,667  shares of Common Stock,  exercisable  at $5.00 per
share until  November 11, 2001,  to Steven  Francesco,  a former  officer of the
Company,  as partial  consideration for the settlement of his claims against the
Company and certain of its officers and directors. The value of these shares has
been recorded in selling,  general and  administrative  expenses  based upon the
fair value of the  Company's  Common Stock at that date while the warrants  have
been recorded in accordance with the Black-Scholes pricing methodology.

On December 29, 1998,  the Board of Directors  approved the terms of  employment
contracts for Sebastian E. Cassetta,  Chairman and Chief Executive Officer,  and
Mario F. Rossi, Vice President of Technology.  The employment agreement with Mr.
Cassetta  ("Cassetta  Agreement"),  is  effective  January 1,  1999,  expires on
December 31, 2001,  and provides  for,  among other  things,  the sale to him of
618,239 shares of restricted  stock  representing 9% of the fully diluted shares
of Common  Stock of the  Company.  The  purchase  price ($2.20 per share) of the
restricted  stock is equal to 110% of fair market value of the Company's  Common
Stock  for the 30  days  preceding  the  date of the  stock  purchase  agreement
("Cassetta Stock Purchase  Agreement")  contemplated by the Cassetta  Agreement.
The purchase price has been paid with a 5 year,  non-recourse  promissory  note,
secured by the stock, at an interest rate of 6.75%,  which is 1% below the prime
rate on the date of the Cassetta  Stock Purchase  Agreement.  The Cassetta Stock
Purchase  Agreement  provides the Company with  certain  repurchase  options and
provides Mr.  Cassetta with a put option in the event of the  termination of his
employment.  In accordance  with APB No. 25, the Company will record the changes
in the fair value of such shares in  recognition of the  compensatory  nature of
their  issuance.  On October 13, 1999, the Board of Directors  agreed to reprice
the shares  granted

                                      F-27
<PAGE>

to Mr. Cassetta to $.75 per share, the fair value of the shares at that date.

The Company and Mr. Rossi have also entered into an employment agreement ("Rossi
Agreement"),  effective  January 1, 1999 and  expiring  on  December  31,  2001,
providing  for,  among  other  things,  the  sale to him of  206,080  shares  of
restricted stock  representing 3% of the fully diluted shares of Common Stock of
the Company.  The purchase  price ($2.20 per share) of the  restricted  stock is
equal to 110% of fair  market  value for the 30 days  preceding  the date of the
stock purchase agreement ("Rossi Stock Purchase Agreement")  contemplated by the
Rossi  Agreement.  The purchase price has been paid with a 5 year,  non-recourse
promissory note, secured by the stock, at an interest rate of 6.75%, which is 1%
below the prime  rate on the date of the Rossi  Stock  Purchase  Agreement.  The
Rossi Stock  Purchase  Agreement  provides the Company  with certain  repurchase
options and provides Mr. Rossi with a put option in the event of the termination
of his  employment.  In accordance  with APB No. 25, the Company will record the
changes  in the fair value of such  shares in  recognition  of the  compensatory
nature of their issuance.  On October 13, 1999, the Board of Directors agreed to
reprice the shares granted to Mr. Rossi to $.75 per share, the fair value of the
shares at that date.

On January 14, 1999, the Company issued 10,000 shares of Common Stock to Arnhold
& S. Bleichroeder,  Inc. ("ASB"), an investor in the Company's Prepaid Warrants,
in  consideration  of an agreement to waive certain events of default under such
Prepaid  Warrants.  These  shares  have been  recorded  at the fair value of the
Company's Common Stock at that date as other financing costs.

On January 20, 1999,  the Company agreed to cancel  warrants to purchase  20,833
shares of Common  Stock  exercisable  at $15.75  and  $19.50 per share to Steven
Rosner, a financial advisor to the Company,  and to grant Mr. Rosner warrants to
purchase  40,833  shares of Common  Stock at $.60 per share for his  efforts  at
arranging  the Company's  relationship  with Spencer  Trask.  Such warrants will
expire on January 20, 2004. These warrants have been recorded in accordance with
the Black-Scholes  pricing  methodology as selling,  general and  administrative
expenses.

On June 24,  1999,  in  consideration  of the receipt of  $324,000,  the Company
agreed to issue DTN warrants for the purchase of 300,000 shares of the Company's
Common  Stock at $8.60 per share.  The  warrants  will  expire on the earlier of
April 30, 2003, or the date one year after the market price of a share of Common
Stock reaches $8.60.  These  warrants have been recorded in accordance  with the
Black-Scholes pricing methodology.

The  delisting  of the  Company's  Common Stock from the Nasdaq Small Cap Market
caused the  Company to default on certain  terms and  conditions  of the Prepaid
Warrants. Such default obligates the Company to pay financial penalties, as well
as to redeem the outstanding Prepaid Warrants at a 43% premium.  The Company has
been unable to obtain  appropriate  waivers from holders of  $1,994,000  of such
Prepaid  Warrants.  Accordingly,  the  Company  has  recorded  a charge  to debt
origination and other  financing  costs in the amount of $986,365,  representing
the potential penalties due such holders.


                                      F-28
<PAGE>


6.   EARNINGS PER SHARE

The  following  table sets forth the  computation  of basic and diluted loss per
share:
<TABLE>
<CAPTION>

                                                                  YEAR ENDED JUNE 30
                                            ----------------------------------------------------------------
                                                   1999                  1998                    1997
                                            ------------------   --------------------   --------------------
<S>                                         <C>                  <C>                    <C>
Numerator:
   Net loss                                 $   (7,124,126)      $   (5,040,009)        $    (4,434,482)
                                            ==================   ====================   ====================

Denominator:
   Weighted average shares                       1,105,603              659,034                 615,833
                                            ==================   ====================   ====================

Basic and diluted loss per common
     share                                  $       (6.44)       $       (7.65)         $         (7.20)
                                            ==================   ====================   ====================
</TABLE>

At June 30,  1999  there  were,  exclusive  of the  Prepaid  Warrants  (Note 5),
3,195,000  Common  Stock  Purchase  Warrants  outstanding.  Such  warrants  have
exercise prices ranging from $.60 to $72.00 per share and expire from March 2001
through  January  2004.  Based on the closing bid price ($1.50) of the Company's
Common Stock at June 30, 1999,  there were,  exclusive of the Prepaid  Warrants,
currently  exercisable  in-the-money  warrants  outstanding  for the purchase of
507,700  shares of Common Stock.  Additionally,  the Company has  established an
employee  stock  option  plan  for the  benefit  of  directors,  employees,  and
consultants  to the Company.  These options are intended to qualify as incentive
stock options within the meaning of Section 422 of the Internal Revenue Code, as
amended, or as nonqualified stock options. The options are partially exercisable
after one year from date of grant and no options may be granted  after April 15,
2006.  At June 30,  1999,  there are  options  outstanding  for the  purchase of
285,901  shares of the Company's  Common Stock.  None of the warrants or options
have been  included in the  computation  of diluted loss per share because their
inclusion would be antidilutive.  (See Note 11 for a discussion of the Company's
stock option plans.)

7.   INCOME TAXES

At June 30, 1999 and 1998, the Company has deferred tax assets as follows:
<TABLE>
<CAPTION>
                                                                       1999                   1998
                                                                       ----                   ----
<S>                                                               <C>                   <C>
         Capitalized Start-up Costs                               $      741,600        $   1,112,500
         Net Operating Loss Carryforwards                              6,578,000            4,126,000
                                                                   -------------         ------------

                                                                  $    7,319,600        $   5,238,500
                                                                   =============         ============
</TABLE>

In  accordance  with  Statement  of  Financial  Accounting  Standards  No.  109,
"Accounting for Income Taxes," the Company has established a valuation allowance
to fully reserve the future income tax benefit of these  deferred tax assets due
to uncertainty about their future realization. The valuation allowance increased
to $7,319,600 at June 30, 1999 from  $5,238,500 at June 30, 1998 and  $3,540,000
at June 30, 1997.

At June 30, 1999, the Company has net operating loss  carryforwards  for Federal
income tax purposes of  approximately  $8,930,000 which expire in the years 2009
through  2013.  As a result of the public  issuance  of stock by the  Company on
March 21,  1996, and the resultant change in ownership pursuant to


                                      F-29
<PAGE>

Internal  Revenue  Code Section 382, the  utilization  of net  operating  losses
incurred prior to this date may be limited.

8.   LEASES

The Company leases office space for its Stamford, Connecticut headquarters under
a noncancelable  lease. The lease includes  escalation clauses for items such as
real estate taxes, building operation and maintenance expenses,  and electricity
usage.

On May 1, 1997, the Company  entered into a 3 year  noncancelable  capital lease
for certain computer equipment used to provide information services. The Company
also leases certain other computer equipment under operating leases which expire
through July 2000.

Rent expense amounted to approximately $290,600,  $278,000, and $207,000 for the
years ended June 30, 1999, 1998, and 1997, respectively.

Minimum future rental payments at June 30, 1999 are as follows:
<TABLE>
<CAPTION>

                                                 OPERATING LEASES
                                        ------------------------------------          CAPITAL
YEAR ENDING JUNE 30                         PREMISES           EQUIPMENT               LEASE
                                        -----------------    ---------------     ------------------
<S>                                       <C>                  <C>                   <C>
         2000                             $   179,700          $   41,000            $     75,341
         2001                                 186,000               1,600                      --
         2002                                 192,300                  --                      --
         2003                                  67,000                  --                      --
                                        -----------------    ---------------     ------------------
                                          $   625,000          $   42,600                  75,341
                                        =================    ===============

         Less amounts
         representing interest
         and executory costs                                                                5,194
                                                                                 ------------------

                                                                                     $     70,147
                                                                                 ==================
</TABLE>

9.   COMMITMENTS AND CONTINGENCIES

By letter dated April 10, 1998,  Michael  Fishman,  then Vice President of Sales
for the Company,  resigned his position. On or about April 24, 1998, Mr. Fishman
filed a complaint  against the  Company,  Sebastian  E.  Cassetta and four other
defendants in the United States  District Court for the District of Connecticut.
The complaint  asserted  claims under  Sections  10(b) and 18 of the  Securities
Exchange Act of 1934, as well as several state law claims,  including  breach of
contract, fraud and misrepresentation.  Mr. Fishman alleged that the Company (1)
failed to pay him the benefits and compensation to which he was entitled and (2)
made material misrepresentations in its filings with the Securities and Exchange
Commission.  On December 11, 1998,  the Court  granted the  Company's  motion to
dismiss Mr. Fishman's action without prejudice to the plaintiff to seek leave to
file an amended  complaint within 30 days. On May 12, 1999, the Court denied the
plaintiff's  subsequent motion for leave to file a substituted  complaint on the
basis that the federal  securities law claim,  the only federal claim alleged by
the plaintiff,  was still deficient.  Accordingly,  the federal securities claim
was dismissed with prejudice. On or about June 4, 1999, Mr. Fishman commenced an
action  against  the same  defendants  and  added as a  seventh  defendant,  the
Company's former President,  Mr. Steven Francesco,  in the Connecticut  Superior
Court for the Judicial

                                      F-30
<PAGE>

District of Stamford/Norwalk at Stamford alleging breach of contract,  breach of
duty of good faith and fair  dealing,  fraudulent  misrepresentation,  negligent
misrepresentation,  intentional  misrepresentation and failure to pay wages. The
defendants  have answered the complaint and filed  counterclaims  for fraudulent
inducement and breach of contract. Plaintiff's response to counterclaims was due
October 14, 1999 and has yet to be received.  Although the Company is vigorously
defending this action, there can be no assurance that it will be successful.

By memorandum dated April 10, 1998,  Jonathan  Paschkes,  then Vice President of
Marketing for the Company, resigned his position. On or about November 17, 1998,
Mr. Paschkes filed a complaint  against the Company and Sebastian E. Cassetta in
the United States District Court, District of Connecticut. In the complaint, Mr.
Paschkes  alleges (i)  fraudulent  inducement to him to accept his position with
the Company;  (ii) breach of various terms of the Company's  employment contract
with him;  and (iii)  failure by the  Company to pay him wages and  bonuses  and
issue  options to him pursuant to the terms of his  employment  contract.  On or
about February 18, 1999, Mr.  Paschkes filed an amended  complaint.  The Company
answered the amended complaint and asserted  counterclaims  against Mr. Paschkes
for fraudulent inducement,  breach of contract,  conversion and statutory theft.
On October 5, 1999,  an agreement in principle  was reached  between the Company
and Mr.  Paschkes in full  settlement of these claims.  The Company  anticipates
executing a settlement  agreement with Mr.  Paschkes and filing a Stipulation of
Dismissal  with  prejudice  before  October 31, 1999. The Company has recorded a
charge for the  settlement of such claims in the results of  operations  for the
year ended June 30, 1999.

On or about May 11, 1998, Ronald G. Weiner filed a complaint against the Company
and Mr.  Francesco in the Supreme Court of the State of New York,  County of New
York.  The complaint  alleges,  among other things,  that in May 1993, by letter
from Mr.  Francesco,  Mr.  Weiner was offered a 10% equity  stake in Smart Phone
Services,  Inc. ("SPS"), a Subchapter S company of which Mr. Francesco allegedly
was the President and sole shareholder,  in exchange for his active  involvement
in, among other things,  raising  capital and managing the financial  aspects of
SPS. The complaint  alleges that, in November 1993, Mr.  Francesco sent a letter
to Mr.  Weiner in which he (i)  represented  that SPS had  failed  to  attract a
single  investor  and (ii)  withdrew  his offer to Mr.  Weiner  of a 10%  equity
position in SPS. The complaint  further alleges that, in conversations  with Mr.
Weiner beginning in November 1993, Mr. Francesco represented that he was ceasing
all efforts to capitalize SPS. The complaint alleges,  among other things,  that
Mr.  Francesco and SPS breached  their  agreement with Mr. Weiner by withdrawing
their  offer to him of a 10%  equity  stake in SPS,  and  that,  at the time Mr.
Francesco  represented  that he was ceasing  efforts to  capitalize  SPS, he had
actually  formed the  Company and was  actively  seeking  investors  for it. The
complaint  further  alleges  that the Company is a  successor  entity to SPS and
that,  therefore,  the  Company is liable for SPS' and Mr.  Francesco's  alleged
conduct in derogation of their alleged agreement with Mr. Weiner.  The complaint
seeks, among other things, (i) a declaratory judgment declaring Mr. Weiner a 10%
equity  shareholder of the Company,  (ii) a constructive  trust in Mr.  Weiner's
favor for 10% for the Company's equity shares and (iii) restitution  against Mr.
Francesco and the Company for unjust enrichment. On his unjust enrichment claim,
Mr. Weiner seeks unspecified damages that he alleges to be at least $250,000. In
its answer to the complaint,  the Company has denied the material allegations of
the  complaint,  asserted  affirmative  defenses and also asserted  cross-claims
against Mr. Francesco seeking indemnification from, or contribution towards, any
judgment that Mr. Weiner may obtain against the Company.  In accordance  with an
agreement dated November 11, 1998, the Company has filed a motion to discontinue
the cross-claims  that it asserted against Mr.  Francesco.  No discovery in this
action has yet been taken.  Although the Company is  vigorously  defending  this
action there can be no assurance that it will be successful.

10.  SIGNIFICANT RELATIONSHIPS

During the year ended June 30, 1999, the Company's relationship with DTN
accounted for 94.8% of its

                                      F-31
<PAGE>

revenues. During the year ended June 30, 1998, three Strategic Marketing Partner
relationships  accounted  for  10.2%,  10.0%  and  24.1%,  respectively,  of the
Company's  revenues  while  during the year ended June 30, 1997,  one  Strategic
Marketing  Partner  relationship   accounted  for  approximately  46.4%  of  the
Company's revenues.

11.  EMPLOYEE STOCK OPTION PLAN

In April 1996, the Board of Directors  approved the establishment of an Employee
Stock Option Plan authorizing  stock option grants to directors,  key employees,
and consultants of the Company. The options are intended to qualify as incentive
stock options within the meaning of Section 422 of the Internal  Revenue Code of
1986, as amended,  or as nonqualified  stock options.  The Plan provides for the
issuance of up to 250,000 of such options at not less than the fair value of the
stock on the date of grant. The options are partially exercisable after one year
from date of grant and expire on the tenth anniversary of the date of grant.

On September 24, 1997, the Compensation  Committee  granted new stock options to
employees and non-employee  directors  conditional  upon  cancellation of all of
their  existing  stock  options.  Such options were  exercisable  at $12.00.  On
October 8, 1998, the Board of Directors voted to cancel the outstanding employee
and non-employee  director options and reissue options covering a like number of
shares to employees  and  non-employee  directors at an exercise  price not less
than the fair value at that date.  The exercise  price of the options  issued to
employees  and  non-employee  directors  on October 8, 1998 was $1.29 per share.
Such  options  expire on  October 7, 2008.  In  accordance  with APB No. 25, the
Company  has  recorded  the  changes in the fair value of the shares  underlying
177,201 of such options to reflect the compensatory nature of their issuance. On
November 20, 1998, the Board of Directors  granted employees options to purchase
58,700  shares of Common  Stock at $1.625  per  share.  Such  options  expire on
November 19, 2008.

On December  29,  1998,  the Board  approved a plan to  compensate  non-employee
directors  for their  service to the  Company  by  granting  to them  options to
purchase 10,000 shares of the Company's Common Stock at the commencement of each
calendar  year.  Effective  January 1, 1999,  the Company issued options to such
persons to purchase 50,000 shares of Common Stock exercisable at $2.35 per share
through December 31, 2003.

On October 13, 1999, the Board of Directors  authorized the establishment of the
Company's 1999 Employee Stock Option Plan ("1999 Plan").  The 1999 Plan provides
for the issuance of options to  employees  and  directors  for the purchase of a
maximum of 400,000  shares of Common  Stock of the  Company at not less than the
fair value of the Common Stock on the date of grant.  The Board  authorized  the
issuance of 300,000 of such options to employees at the fair value of the Common
Stock on that date.


                                      F-32
<PAGE>

Information concerning stock options for the Company is as follows:
<TABLE>
<CAPTION>

                                                                                    AVERAGE
                                                                                    EXERCISE
                                                              OPTIONS                PRICE
                                                        -------------------- -----------------------
<S>                                                               <C>                   <C>
Balance at July 1, 1996                                           51,925            $   38.82

     Granted                                                      70,829                31.38
     Exercised                                                        --                --
     Cancelled                                                    66,362                37.32
                                                        -------------------- -----------------------
Balance at June 30, 1997                                          56,392                31.26

     Granted                                                     206,391                12.00
     Exercised                                                        --                --
     Cancelled                                                    85,216                25.50
                                                        -------------------- -----------------------
Balance at June 30, 1998                                         177,567                12.00

     Granted                                                     463,858                 1.92
     Exercised                                                        --                --
     Cancelled                                                   355,524                 7.26
                                                        -------------------- -----------------------
Balance at June 30, 1999                                         285,901            $    1.54
                                                        ==================== =======================
</TABLE>

The following  table  summarizes  information  about the Company's stock options
outstanding as of June 30, 1999.
<TABLE>
<CAPTION>

                                          OPTIONS OUTSTANDING                             OPTIONS EXERCISABLE
                            -------------------------------------------------      -----------------------------------
                                                                 AVERAGE
                                                 AVERAGE        REMAINING                                AVERAGE
         RANGE OF              NUMBER OF         EXERCISE      CONTRACTUAL            NUMBER OF         EXERCISE
     EXERCISE PRICES            OPTIONS           PRICE        LIFE (YEARS)            OPTIONS            PRICE
--------------------------- ----------------- --------------- ---------------      ---------------- ------------------
<S>           <C>                 <C>           <C>                   <C>                <C>             <C>
   $1.29  -   $2.35               285,901       $    1.54             8.25               81,164          $    1.96
=========================== ================= =============== ===============      ================ ==================
</TABLE>

SUPPLEMENTAL AND PRO FORMA DISCLOSURE

In October 1995, the Financial  Accounting  Standards Board issued  Statement of
Financial   Accounting   Standard   No.   123,   "Accounting   for   Stock-Based
Compensation."  This  Statement  requires  companies to  recognize  compensation
expense based on the respective fair values of the options at the date of grant.
Companies  that  choose  not to adopt the new rules will  continue  to apply the
existing  accounting rules contained in APB No. 25, but are required to disclose
the pro forma effects on net income and earnings per share, as if the fair value
based method of accounting had been applied.

The pro forma  information  regarding  net loss and loss per share  required  by
Statement  123 has been  determined  as if the  Company  had  accounted  for its
employee  stock  option  plan under the fair  value  methods  described  in that
Statement.  The fair value of options granted under the Company's employee stock
option plan was  estimated at the date of grant using the  Black-Scholes  option
pricing model. The Black-Scholes option valuation model was developed for use in
estimating  the fair value of traded  options that have no vesting  restrictions
and are fully  transferable.  In addition,  option  valuation models require

                                      F-33
<PAGE>

the input of highly  subjective  assumptions  including  the  expected  dividend
yield,  the expected life of the options,  the expected stock price  volatility,
and the risk-free interest rate.

Pertinent  assumptions  with  regard to the  determination  of fair value of the
options and their impact on earnings per share are as follows:
<TABLE>
<CAPTION>

                                                                1999                 1998                1997
                                                         -------------------    ---------------    ------------------
<S>                                                              <C>                  <C>                  <C>
        Weighted  average  dividend  yield for  options
             granted                                             0.0%                 0.0%                 0.0%

        Weighted average expected life in years                  5.0                  5.0                  5.0

        Weighted average volatility                            147.0%               143.9%                70.8%

        Risk-free interest rate                                  5.75%                6.0%                 6.5%

        Weighted  average  grant  date  fair  value  of
             options                                            $1.92               $10.92               $19.80
</TABLE>

For purposes of pro forma  disclosures,  the estimated fair value of the options
is amortized to expense over the options' vesting period. As such, the pro forma
net loss and loss per share are not indicative of future years.

The Company's pro forma information is as follows:
<TABLE>
<CAPTION>
                                                             YEAR ENDED JUNE 30
                       ------------------------------------------------------------------------------------------------
                                   1999                              1998                             1997
                       ------------------------------ -- ----------------------------- -- -----------------------------
                          REPORTED       PROFORMA          REPORTED       PROFORMA          REPORTED       PROFORMA
                       --------------- --------------    -------------- --------------    -------------- --------------
<S>                     <C>              <C>              <C>             <C>              <C>            <C>
Net Loss                $7,124,126       $7,308,036       $5,040,009      $5,654,512       $4,434,482     $5,209,947
                       =============== ==============    ============== ==============    ============== ==============
Loss per Share               $6.44            $6.61            $7.65           $8.58            $7.20          $8.46
                       =============== ==============    ============== ==============    ============== ==============
</TABLE>

12.  SUBSEQUENT EVENTS

On July 1, 1999,  the Company  entered into an  agreement  with ASB, a holder of
$325,000 of the Company's Prepaid Warrants,  to settle the Company's  obligation
to ASB pursuant to the default  provisions of the Prepaid Warrants.  Pursuant to
such agreement, the Company paid ASB $325,000 to redeem the Prepaid Warrants and
issued 180,000 shares of Common Stock in full  settlement of all  obligations to
ASB. The Company has agreed to file a registration statement with the Securities
and Exchange Commission covering such shares.  Settlement costs of $268,695 have
been  recorded as debt  origination  and other  financing  costs during the year
ended June 30, 1999.

On October 13, 1999,  the Board of  Directors  agreed to enter into a restricted
stock  purchase   agreement   with  Mr.  Robert  Pearl,   Director  of  Business
Development.  Accordingly,  Mr. Pearl has been  granted 1% of the fully  diluted
shares of Common Stock of the Company as of that date at the  purchase  price of
$.75 per share.

                                      F-34
<PAGE>




                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                            ------------------------


                                    EXHIBITS

                                       TO

                                    FORM SB-2

                             REGISTRATION STATEMENT

                                      UNDER

                           THE SECURITIES ACT OF 1933

                                 ---------------


                             SMARTSERV ONLINE, INC.


<PAGE>
<TABLE>
<CAPTION>

      EXHIBIT                                         DESCRIPTION                                      PAGE NO.
      -------                                         -----------                                      --------
<S>                <C>
3.1               Amended  and  Restated  Certificate  of  Incorporation  of the
                  Company

3.2               Certificate   of   Amendment   to  the  Amended  and  Restated
                  Certificate of Incorporation filed on June 1, 1998

3.3               Certificate   of   Amendment   to  the  Amended  and  Restated
                  Certificate of Incorporation filed on October 16, 1998

3.4               By-laws of the Company, as amended

4.1               Specimen Certificate of the Company's Common Stock

4.2               Form of Warrant Agent Agreement

4.3               Form of Redeemable Warrant

4.4               Form of Warrant Agreement used by the Company for the warrants
                  issued to Alexandra Building Corp., John E. Herzog, Emanuel E.
                  Geduld,  Andrew  DaPonte,  Anchung  Sammy  Chung and  Fong-Chi
                  Allison Tsao

4.5               Form of Warrant Agreement used by the Company for the warrants
                  issued to Steven Rosner,  Andrew Seybold Group,  LLC,  Michael
                  Kramer, Lindquist Global Advisors, LLC and Brauning Associates

4.6               Stock Purchase Agreement dated May 12, 2000 between the
                  Company and TecCapital, Ltd., The Abernathy Group and Conseco
                  Equity Fund

5.1               Opinion of Parker Chapin LLP

10.1              Information  Distribution  License  Agreement dated as of July
                  18, 1994 between the Company and S&P ComStock, Inc.

10.2              New York Stock Exchange, Inc. Agreement for Receipt and Use of
                  Market  Data dated as of August 11,  1994  between the Company
                  and the New York Stock Exchange, Inc.

10.3              The Nasdaq Stock  Market,  Inc.  Vendor  Agreement for Level 1
                  Service and Last Sale Service  dated as of September  12, 1994
                  between  the  Company  and The  Nasdaq  Stock  Exchange,  Inc.
                  ("Nasdaq")

10.4              Amendment  to Vendor  Agreement  for Level 1 Service  and Last
                  Sale Service  dated as of October 11, 1994 between the Company
                  and Nasdaq

10.5              Lease Agreement dated as of March 4, 1994, between the Company
                  and One Station Place, L.P. regarding the Company's  Stamford,
                  Connecticut offices

10.6              Lease Modification and Extension Agreement,  dated February 6,
                  1996,   between  the  Company  and  One  Station  Place,  L.P.
                  regarding the Company's Stamford, Connecticut offices
</TABLE>

<PAGE>

10.7              1996 Stock Option Plan

10.8              1999 Stock Option Plan

10.9              Asset  Purchase  and Software  License and Service  Agreements
                  between SmartServ Online,  Inc. and Data Transmission  Network
                  Corporation, dated April 23, 1998

10.10             Amendment  to  the  Software  and  License  Agreement  between
                  SmartServ   Online,   Inc.  and  Data   Transmission   Network
                  Corporation,  dated June 24,  1999.  Portions of this  exhibit
                  (indicated  by  asterisks)  have been  omitted  pursuant to an
                  order by the Securities and Exchange Commission dated December
                  2, 1999, granting confidential  treatment under the Securities
                  Exchange Act of 1934 and the omitted  portions have been filed
                  separately with the Securities and Exchange Commission.

10.11             Letter agreement dated August 26, 1999, amending the Amendment
                  to  the  Software  and  License  Agreement  between  SmartServ
                  Online, Inc. and Data Transmission Network Corporation,  dated
                  June  24,  1999.   Portions  of  this  exhibit  (indicated  by
                  asterisks)  have  been  omitted  pursuant  to an  order by the
                  Securities  and Exchange  Commission  dated  December 2, 1999,
                  granting confidential  treatment under the Securities Exchange
                  Act  of  1934  and  the  omitted   portions  have  been  filed
                  separately with the Securities and Exchange Commission.

10.12             Amended and Restated  Employment  Agreement  between SmartServ
                  Online, Inc. and Sebastian E. Cassetta, dated January 1, 1999

10.13             Restricted Stock Purchase  Agreement between SmartServ Online,
                  Inc. and Sebastian E. Cassetta, dated December 29, 1998

10.14             Employment  Agreement between SmartServ Online, Inc. and Mario
                  F. Rossi, dated January 1, 1999

10.15             Restricted Stock Purchase  Agreement between SmartServ Online,
                  Inc. and Mario F. Rossi, dated December 29, 1998

10.16             Amended  Restricted Stock Purchase Agreement between SmartServ
                  Online,  Inc. and Sebastian E.  Cassetta,  dated  December 31,
                  1999

10.17             Amended  Promissory Note between  SmartServ  Online,  Inc. and
                  Sebastian E. Cassetta, dated January 4, 2000

10.18             Amended Security Agreement between SmartServ Online,  Inc. and
                  Sebastian E. Cassetta, dated January 4, 2000

10.19             Amended  Restricted Stock Purchase Agreement between SmartServ
                  Online, Inc. and Mario F. Rossi, dated December 31, 1999

<PAGE>

10.20             Amended  Promissory Note between  SmartServ  Online,  Inc. and
                  Mario F. Rossi, dated January 4, 2000

10.21             Amended Security Agreement between SmartServ Online,  Inc. and
                  Mario F. Rossi, dated January 4, 2000

10.22             Employment  Agreement between SmartServ Online,  Inc. and Alan
                  G. Bozian, dated May 29, 2000

23.1              Consent of Ernst & Young LLP

23.2              Consent of Parker Chapin LLP (Included in Exhibit 5.1)

24.1              Power  of  Attorney  of  certain  directors  and  officers  of
                  SmartServ (Included as part of the signature page beginning on
                  page II-7 of the filing)


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