CSG SYSTEMS INTERNATIONAL INC
PRE 14A, 1997-04-11
COMPUTER PROCESSING & DATA PREPARATION
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<PAGE>
 
                        CSG SYSTEMS INTERNATIONAL, INC.
                          5251 DTC PARKWAY, SUITE 625
                           ENGLEWOOD, COLORADO 80111


                    NOTICE OF ANNUAL MEETING OF STOCKHOLDERS
                           TO BE HELD ON MAY 29, 1997

     The Annual Meeting of Stockholders of CSG Systems International, Inc. (the
"Company" or "CSG") will be held at the Inverness Hotel, 200 Inverness Drive
West, Englewood, Colorado on Thursday, May 29, 1997, at 8:30 a.m., Mountain
Time, to consider and act upon the following matters:

          1. To approve amendments to the Company's Restated Certificate of
             Incorporation and Revised By-Laws providing for three classes of
             directors and other changes relating to the selection and removal
             of directors;

          2. To elect seven directors;

          3. To approve the adoption of the Company's Non-Employee Director
             Stock Option Plan;

          4. To transact such other business as may properly come before the
             meeting or any adjournments of the meeting.

     The Board of Directors fixed the close of business on March 31, 1997 as the
record date for determination of stockholders entitled to notice of and to vote
at the meeting or any adjournment thereof.

     All stockholders are cordially invited to attend the meeting.


                              By Order of the Board of Directors,


                              John P. Pogge
                              Secretary

April 18, 1997

REGARDLESS OF WHETHER YOU EXPECT TO ATTEND THE MEETING, PLEASE COMPLETE, DATE
AND SIGN THE ENCLOSED PROXY AND MAIL IT PROMPTLY IN THE ENCLOSED ENVELOPE IN
ORDER TO ASSURE REPRESENTATION OF YOUR SHARES.  NO POSTAGE NEED BE AFFIXED IF
MAILED IN THE UNITED STATES.
<PAGE>
 
                        CSG SYSTEMS INTERNATIONAL, INC.
                          5251 DTC PARKWAY, SUITE 625
                           ENGLEWOOD, COLORADO 80111



                                PROXY STATEMENT

                        ANNUAL MEETING OF STOCKHOLDERS

                                 MAY 29, 1997

     This Proxy Statement is furnished in connection with the solicitation of
proxies by the Board of Directors of CSG Systems International, Inc. (the
"Company" or "CSG") for the Annual Meeting of Stockholders (the "Annual
Meeting") to be held at the Inverness Hotel, 200 Inverness Drive West,
Englewood, Colorado, on Thursday, May 29, 1997, at 8:30 a.m., Mountain Time, and
at any adjournments of the Annual Meeting.  All proxies will be voted in
accordance with the instructions contained therein, and if no choice is
specified, the proxies will be voted in favor of the proposals set forth in the
Notice of Annual Meeting.  Any proxy may be revoked by a stockholder at any time
before it is exercised by giving written notice to that effect to the Secretary
of the Company, by delivering to the Company a duly executed proxy bearing a
later date or by attending the Annual Meeting and voting in person.

     The Board of Directors has fixed March 31, 1997 as the record date for
determining stockholders who are entitled to notice of and to vote at the Annual
Meeting.  At the close of business on March 31, 1997, there were outstanding and
entitled to vote 25,492,332 shares of common stock of the Company, par value
$.01 per share ("Common Stock").  Each share is entitled to one vote.

     All costs of this solicitation of proxies will be borne by the Company.  In
addition to solicitations by mail, the Company's directors, officers, regular
employees, without additional remuneration, and their appointed agents may
solicit proxies by telephone, facsimile and personal interviews.  Brokers,
custodians and fiduciaries will be requested to forward proxy soliciting
material to the owners of stock held in their names.  The Company will reimburse
banks and brokers for their reasonable out-of-pocket expenses incurred in
connection with the distribution of proxy material.

     The Company's Annual Report for the year ended December 31, 1996 is being
mailed to stockholders with this Proxy Statement and the accompanying proxy on
or about April 18, 1997.
<PAGE>
 
VOTES REQUIRED

     The affirmative vote of the holders of a plurality of the shares of Common
Stock present or represented by proxy at the Annual Meeting is required for the
election of directors.   The affirmative vote of a majority of the shares of
Common Stock outstanding is required for the approval of the amendments to the
Company's restated Certificate of Incorporation and By-Laws.  The affirmative
vote of a majority of the shares of Common Stock present or represented by proxy
at the Annual Meeting is required for the approval of each of the other matters
to be voted upon at the Annual Meeting.  A majority of the shares of Common
Stock outstanding is required to be present or represented by proxy at the
Annual Meeting in order to have the quorum necessary to take action at the
Annual Meeting.

     Votes cast by proxy or in person at the Annual Meeting will be tabulated by
the inspector of elections appointed for the Annual Meeting.  The inspector of
elections will treat abstentions as Common Stock that is present and entitled to
vote for purposes of determining the presence of a quorum but as not voted for
purposes of determining the approval of any matter submitted to stockholders for
a vote.  If a broker indicates on a proxy that such broker does not have
discretionary authority as to certain Common Stock to vote on a particular
matter, such shares will not be considered as present and entitled to vote with
respect to that matter.

                                      -2-

<PAGE>
 
                     BENEFICIAL OWNERSHIP OF COMMON STOCK

     The first table sets forth each person known by the Company to own
beneficially more than 5% of the outstanding Common Stock.  The second table
sets forth to the Company's knowledge the beneficial ownership by each director,
nominee and certain executive officers, individually, and all directors and
executive officers as a group, of Common Stock as of March 14, 1997.

PRINCIPAL STOCKHOLDERS

                                    Shares of          Percentage 
                                     Common                of
                                     Stock               Common
  Name and Address                Beneficially           Stock
  of Beneficial Owner               Owned(1)           Outstanding
  -------------------             ------------         -----------
Morgan Stanley Capital Partners     6,746,214             26.5%
III, L.P. (2)(3)
1221 Avenue of the Americas
New York, New York 10020

Morgan Stanley Venture Capital      3,630,254             14.2%
Fund II, L.P. (2)(4)
1221 Avenue of the Americas
New York, New York 10020

Trident Capital Partners Fund-I,    4,554,026             17.9%
L.P. (5)
2480 Sand Hill Road
Menlo Park, California 94025

Neal C. Hansen(6)                   1,689,332              6.6%
5251 D.T.C. Parkway
Englewood, Colorado 80111  

                                      -3-
<PAGE>
 
(1)  [Insert text regarding 2-1 stock converstion.]

(2)  Morgan Stanley Group, Inc. is the sole stockholder of the general partner
     and the managing general partner, respectively, of the general partners of
     the "Morgan Stanley Capital Funds" as defined in footnote (3) below and the
     "Morgan Stanley Venture Funds" as defined in footnote (4) below and may be
     deemed the beneficial owner of the shares of the Company owned by these
     funds.  Morgan Stanley Group, Inc. disclaims beneficial ownership with
     respect to these shares.
(3)  Includes 752,912 and 241,444 shares owned by MSCP 892 Investors, L.P. and
     Morgan Stanley Capital Investors, L.P., respectively, each of which is
     affiliated with, and has the same general partner as, Morgan Stanley
     Capital Partners III, L.P.  The three partnerships are referred to
     collectively as the "Morgan Stanley Capital Funds."
(4)  Includes 599,488 and 624,512 shares owned by Morgan Stanley Venture Capital
     Fund II, C.V. and Morgan Stanley Venture Investors, L.P., respectively,
     each of which is affiliated with, and has the same general partner as,
     Morgan Stanley Venture Capital Fund II, L.P. The three partnerships are
     referred to collectively as the "Morgan Stanley Venture Funds."
(5)  Includes 374,710 and 2,285,116 shares owned by Trident Capital Partners
     Fund-I, C.V. and Trident Capital Partners CSG Acquisition Fund, L.P.,
     respectively, each of which is affiliated with, and has the same general
     partner as, Trident Capital Partners Fund I, L.P. The three partnerships
     are referred to collectively as the "Trident Capital Funds."
(6)  Includes 2,450 shares pursuant to currently exercisable options and 20,000
     shares subject to option which are exercisable within 60 days after March
     14, 1997.  Also included are  700,000 shares owned by Hansen Partnership,
     Ltd. of which Mr. Hansen is General Partner, as well as 60,504 shares owned
     by Mr. Hansen's spouse, as to which shares Mr. Hansen disclaims beneficial
     ownership.

                                      -4-

<PAGE>
 
DIRECTORS AND EXECUTIVE OFFICERS



<TABLE>
<CAPTION>
                                         Shares of   
                                         Common Stock            Percentage of
Name of                                  Beneficially            Common Stock 
Beneficial Owner                         Owned(1)(2)             Outstanding   
- ----------------                         -----------             -----------
<S>                                      <C>                     <C>
David I. Brenner                         110,900(3)                 0.4%

James B. Norrod(4)                           ---                    ---

Larry G. Fendley                          33,333                    0.1%

George F. Haddix                       1,167,120(5)(6)              4.6%

Neal C. Hansen                         1,689,332(7)                 6.6%

Royce J. Holland                             ---                    ---

John P. Pogge                            156,400(6)                 0.6%

Bernard W. Reznicek                          500                    0.0%

Rockwell A. Schnabel(8)                      ---                    ---

Frank V. Sica(9)                             ---                    ---

All directors and executive            3,157,585                   12.4% 
officers as a group (10 persons)      
- --------------------
</TABLE>
(1)  Includes 6,400, 2,450, 2,450, 6,400 and 17,700 shares pursuant to currently
     exercisable options which are held by Messrs. Brenner, Haddix, Hansen and
     Pogge and all directors and executive officers as a group, respectively.
(2)  Includes 33,333, 20,000, 20,000 and 73,333 shares subject to option which
     are held by Messrs. Fendley, Haddix and Hansen and all directors and
     executive officers as a group, respectively, and are exercisable within 60
     days after March 14, 1997.
(3)  Includes 500 shares owned by Mr. Brenner's spouse, as to which shares Mr.
     Brenner disclaims beneficial ownership.
(4)  Mr. Norrod is a nominee for the board of directors; see "Election of
     Directors."
(5)  Includes 21,400 shares owned by Mr. Haddix and his spouse as joint tenants.

                                      -5-
<PAGE>
 
(6)  Includes 107,000 and 110,000 shares that were purchased by Messrs. Haddix
     and Pogge, respectively, pursuant to stock purchase agreements with the
     Company.  These shares are subject to a stock repurchase option by the
     Company, effective upon termination of employment.  The Company releases
     its repurchase option in equal increments over a five year period.
(7)  Includes 700,000 shares owned by Hansen Partnership, Ltd. of which Mr.
     Hansen is General Partner. Also includes 60,504 shares owned by Mr.
     Hansen's spouse, as to which shares Mr. Hansen disclaims beneficial
     ownership.
(8)  Mr. Schnabel is the Co-Chairman of Trident Capital, Inc., the general
     partner of Trident Capital, L.P. which is the general partner of the
     Trident Capital Funds, and thus he may be deemed to be the beneficial owner
     of all shares owned by the Trident Capital Funds.   See above table under
     "Principal Stockholders."  Except to the extent of his pecuniary interest
     therein, Mr. Schnabel disclaims beneficial ownership with respect to these
     shares.
(9)  Mr. Sica is a vice chairman and a director of Morgan Stanley Capital
     Partners III, Inc., the general partner of MSCP III, L.P. which is the
     general partner of the Morgan Stanley Capital Funds and a director and vice
     president of Morgan Stanley Venture Capital II, Inc., the managing general
     partner of Morgan Stanley Venture Partners II, L.P. which is the general
     partner of the Morgan Stanley Venture Funds, and thus he may be deemed to
     have beneficial ownership of all of the shares owned by Morgan Stanley
     Capital Funds and the Morgan Stanley Venture Funds. See above table under
     "Principal Stockholders."  Except to the extent of his pecuniary interest
     therein, Mr. Sica disclaims beneficial ownership with respect to these
     shares.

                             ELECTION OF DIRECTORS

     The Company is asking the shareholders to approve a proposal providing for
a classified board of directors.  All directors are currently elected annually.
If the proposal for a classified board is approved, then the board will consist
of two Class I directors, two Class II directors and three Class III directors,
who will serve until the Annual Meetings of Stockholders to be held in 1998,
1999 and 2000, respectively, and until their respective successors are elected
and qualified.  Upon approval of the classified board proposal, in future years
directors would be elected for a full term of three years to succeed those
directors whose terms expire at the particular annual meeting.

     The persons named in the proxy will vote, unless the proxy is marked
otherwise, to elect as Class I, II and III directors Messrs. Holland, Reznicek,
Norrod, Schnabel, Sica, Haddix and Hansen.  The proxy may not be voted for more
than seven directors.  If a nominee is unable to serve, the person acting under
the proxy may vote the proxy for the election of a substitute.  It is not
presently contemplated that any nominee will be unable to serve.  If the
proposal concerning classification of the Board is not approved by the
shareholders, then each of the nominees will serve for a one-year term.

     The following information relates to the nominees listed above:

                                      -6-
<PAGE>
 
                                   NOMINEES

CLASS I DIRECTORS WITH TERMS EXPIRING IN 1998:
- ----------------------------------------------

JAMES D. NORROD                                    NEW NOMINEE

     Mr. Norrod is a nominee for election to the Board of Directors.  Mr. Norrod
is currently a General Partner of Morgan Stanley Venture Partners III, L.P. and
its related investment partnerships.  From 1993 to 1997, Mr. Norrod was
President and CEO of Telebit Corporation, as well as President and CEO of
Octocom Systems, Inc. from 1992 to 1993.  Octocom was acquired by Telebit in
1993, and Telebit was acquired by Cisco Systems, Inc. in 1996.  From 1990 to
1992, Mr. Norrod was President and CEO of Emerald Systems.

ROCKWELL A. SCHNABEL                               DIRECTOR SINCE 1994

     Mr. Schnabel has served as a director of the Company since its inception.
Mr. Schnabel has been the Co-Chairman of Trident Capital, Inc. since 1993.  He
served as the Acting Secretary of Commerce and the Deputy Secretary of Commerce
during the Bush Administration and was the U.S. Ambassador to Finland from 1985
to 1989.  From 1965 to 1983, Mr. Schnabel served in various positions, including
president of Bateman, Eichler, Hill, Richards Group (Everen Securities), a
member of the New York Stock Exchange.  He presently serves on the Board of
Directors of Cyprus Amax Minerals Co., International Game Technology, Inc.,
Anasazi Inc., Pegasus Systems, Inc., Amax Gold, Inc., and is the immediate past
president of the Los Angeles Fire and Police Pension Fund.

CLASS II DIRECTORS WITH TERMS EXPIRING IN 1999:
- -----------------------------------------------

ROYCE J. HOLLAND                              DIRECTOR SINCE 1997

     Mr. Holland was elected to the Company's Board of Directors in January
1997.  Mr. Holland served as the President of MFS Communications Company, Inc.,
a competitive local exchange carrier, from 1990 until MFS's acquisition by
WorldCom, Inc. at the end of 1996.  Mr. Holland is also a member of the
President's National Security Telecommunications Advisory Council.

                                      -7-
<PAGE>
 
BERNARD W. REZNICEK                           DIRECTOR SINCE 1997

     Mr. Reznicek was elected to the Company's Board of Directors in January
1997.  Mr. Reznicek has served as National Director Utility Marketing, for
Central States Indemnity Company of Omaha, a Berkshire Hathaway company, since
January 1997.  Mr. Reznicek was Dean of the College of Business Administration
at Creighton University from 1994 to 1996.  Previously, Mr. Reznicek was
Chairman and CEO of Boston Edison Company, an electric utility company, from
1987 to 1994.  Mr. Reznicek is also a director of CalEnergy Co., Stone &
Webster, Inc., Guarantee Life Insurance Co., and State Street Boston
Corporation.


CLASS III DIRECTORS WITH TERMS EXPIRING IN 2000:
- ------------------------------------------------

FRANK V. SICA                                 DIRECTOR SINCE 1994

     Mr. Sica has served as a director of the Company since its inception.  Mr.
Sica is currently a Managing Director of Morgan Stanley and has been associated
with Morgan Stanley since 1981, originally in the Mergers and Acquisition
Department, and since 1988 with the Merchant Banking Division.  He is a Vice
Chairman and a director of the general partner of the general partner of Morgan
Stanley Capital Partners III, L.P. and its related investment partnerships and a
director and a vice president of the managing general partner of the general
partner of Morgan Stanley Venture Partners II, L.P. and its related investment
partnerships.  See "Principal Stockholders."  He currently serves on the Board
of Directors of ARM Financial Group, Inc., Consolidated Hydro, Inc., Fort Howard
Corporation, Kohl's Corporation, PageMart, Inc., PageMart Wireless, Inc.,
Southern Pacific Rail Corporation, Sullivan Communications, Inc., and Sullivan
Graphics, Inc.

GEORGE F. HADDIX, PH.D.                       DIRECTOR SINCE 1994

     Dr. Haddix is a co-founder of the Company and has been the President of the
Company since its inception.  From 1989 to 1991, Dr. Haddix was a General
Partner in Hansen, Haddix and Associates, a partnership which provided advisory
management services to suppliers of software products and services.  From 1987
to 1988, Dr. Haddix served as President and Chief Executive Officer of US WEST
Network Systems.  From 1982 to 1988, Dr. Haddix served as Chairman and President
of Applied Communications, Inc.  Dr. Haddix received a Ph.D. in Mathematics from
Iowa State University in 1968 and has served on the faculties of three
universities.

NEAL C. HANSEN                                DIRECTOR SINCE 1994

     Mr. Hansen is a co-founder of the Company and has been the Chairman and
Chief Executive Officer of the Company since its inception.  From 1991 until
founding the Company, Mr. Hansen served as a consultant to several software
companies, including First Data Corporation ("FDC").  From 1989 to 1991, Mr.
Hansen was a General Partner of Hansen, Haddix and Associates, a partnership
which provided advisory management services to suppliers of software products
and 

                                      -8-

<PAGE>
 
services.  From 1985 to 1989, Mr. Hansen was chairman and Chief Executive
Officer of US WEST Applied Communications, Inc., and President of US WEST Data
Systems Group.  Mr. Hansen was President and Chief Executive Officer of Applied
Communications, Inc. ("ACI") prior to its purchase by US WEST Data Systems
Group.  ACI is currently a wholly-owned subsidiary of Transaction Systems
Architects, Inc., a software company.  From 1971 to 1983, Mr. Hansen served in a
variety of executive positions with FDC and in 1982 was responsible for the
development of FDC's cable television processing division.

     There is no family relationship between any of the directors or officers.
There are no arrangements between any director or officer and any other person
pursuant to which he was selected as a director or officer.

     The Board of Directors has a standing Audit Committee, composed of Messrs.
Schnabel (Chairman) and Reznicek, which held three meetings during the year
ended December 31, 1996.  The principal functions of the Audit Committee are to
make recommendations to the Board of Directors regarding the engagement of the
Company's independent auditors, review and approve any major accounting policy
changes affecting the Company's operating results, review the arrangements for
and scope of the independent audit, and results of the audit and ensure that the
auditors are in fact independent.

     The Board of Directors has a standing Compensation Committee, composed of
Messrs. Sica (Chairman), Holland and Schnabel, which held eight meetings and
acted by written consent on two other occasions during the year ended December
31, 1996.  The principal function of the Compensation Committee is to make
recommendations to the Board of Directors as to compensation arrangements,
including the granting of stock options.

     The Company does not have a nominating committee.

     During the year ended December 31, 1996, the Board of Directors held five
meetings and acted by written consent on one other occasion.  All directors
attended at least 75% of the aggregate number of meetings of the Board of
Directors and of the committees on which they serve.

DIRECTOR COMPENSATION

     Each non-employee director of the Company, other than non-employee
directors of the Company who are affiliated with Trident Capital, Inc. or Morgan
Stanley & Co. Incorporated, is entitled to receive the following compensation:
(i) $2,500 for each meeting of the board of directors attended in person; (ii)
$500 for each meeting of the board of directors attended by conference telephone
call or its equivalent; and (iii) $500 for each meeting of a committee of the
board of directors attended in person or by conference telephone call or its
equivalent.  The shareholders are being asked to approve the adoption of a Stock
Option Plan for Non-Employee Directors  pursuant to which Messrs. Holland and
Reznicek have been granted stock options subject to approval of such plan by the
stockholders.  See the discussion below under "Proposal Concerning Stock Option
Plan 

                                      -9-

<PAGE>
 
for Non-Employee Directors."  Directors who are officers or employees of
the Company do not receive additional compensation for serving as a director or
committee member.

COMPENSATION OF EXECUTIVE OFFICERS

     The following table sets forth information with respect to the compensation
paid by the Company to each of its executive officers for services rendered
during the year ended December 31, 1996.

                                      -10-

<PAGE>
 
SUMMARY COMPENSATION TABLE
<TABLE>  
<CAPTION>
                                                                                Long-term    
                                                                               Compensation 
Name and                   Fiscal                                              Stock Options 
Principal Position          Year              Annual Compensation(1)             Awarded      
- ------------------          ----              ----------------------             -------       
                                         Salary     Bonus(2)     Other(3)
                                        -------     --------     --------
                                         ($)           ($)         ($)             (#)
<S>                        <C>          <C>         <C>          <C>            <C>  
Neal C. Hansen             1996         220,000     150,000      8,700          112,250
Chairman of the Board      1995         200,000     150,000      2,500              ---    
and Chief Executive        1994(4)      200,000         ---        ---              ---     
Officer

George F. Haddix           1996         220,000     150,000      8,236          112,250
President and Chief        1995         200,000     150,000      2,500              ---    
Technical Officer          1994(5)      200,000         ---        ---              ---     

David I. Brenner           1996         170,000     100,000      7,313           32,000
Executive Vice President   1995         150,000      75,000        ---              ---   
and Chief Financial        1994             ---         ---        ---              ---    
Officer(6)
 
John P. Pogge              1996         175,000     100,000      1,063           32,000 
Executive Vice President   1995(7)      145,000      72,500        ---              ---    
and General Manager,       1994             ---         ---        ---              ---    
Business Units

Larry G. Fendley           1996(8)      170,000     100,000        ---          175,000
Executive Vice President,  1995             ---        ---         ---              ---    
Product Delivery Services  1994             ---        ---         ---              ---
____________________
</TABLE> 
(1)  With respect to each of the individuals named in the Summary Compensation
     Table, the aggregate amount of perquisites and other personal benefits,
     securities or property received was less than 10% of the total of annual
     salary and bonus reported for such individual.
(2)  The bonus earned each fiscal year is payable in the first quarter of the
     subsequent fiscal year.
(3)  Consists of contributions made to the CSG Incentive Savings Plan.
(4)  Mr. Hansen joined the Company in October 1994. The salary in the table was
     calculated on an annualized basis.
(5)  Mr. Haddix joined the Company in October 1994. The salary in the table was
     calculated on an annualized basis.

                                      -11-
<PAGE>
 
(6)  Mr. Brenner retired from the Company's employ on March 31, 1997 due to a
     physical disability.
(7)  Mr. Pogge joined the Company in April 1995. The salary in the table was
     calculated on an annualized basis.
(8)  Mr. Fendley joined the Company in April 1996. The salary in the table was
     calculated on an annualized basis.

OPTION GRANTS IN LAST FISCAL YEAR

     The following table sets forth the stock options granted to the Company's
executive officers during the fiscal year ended December 31, 1996.
<TABLE> 
<CAPTION> 
                                              Individual Grants
                                              -----------------
                       Options         % of Total
                      Granted on     Options Granted        Exercise
                       Common        to Employees in       Price per        Expiration            Grant Date
Name                   Stock          Fiscal 1996           Share (3)          Date             Present Value (4)
- ----                   -----          -----------           ---------          ----             -----------------
                         #                (%)               ($/share)                                  ($)
<S>                    <C>            <C>                   <C>              <C>                  <C> 
Neal C. Hansen         12,250(1)          1.0%                15.00          2/22/06                   80,000
                      100,000(1)          8.2%                28.75          4/23/06                1,296,000

George F. Haddix       12,250(1)          1.0%                15.00          2/22/06                   80,000
                      100,000(1)          8.2%                28.75          4/23/06                1,296,000

David I. Brenner       32,000(1)          2.6%                15.00          2/22/06                  209,600

John P. Pogge          32,000(1)          2.6%                15.00          2/22/06                  209,600

Larry G. Fendley      100,000(2)          8.2%                29.875         4/29/06                1,349,000
                       75,000(1)          6.1%                22.125         7/17/06                  756,800
</TABLE>
____________________
(1)  One-fifth of the options become exercisable on the first anniversary of the
     date of grant, and on each of the second through fifth anniversaries
     thereafter.
(2)  One-third of the options become exercisable on the first anniversary of the
     date of grant, and on each of the second and third anniversaries
     thereafter.
(3)  The exercise price is the market price on the date the options were
     granted.
(4)  Grant date present value is determined using a modified Black-Scholes
     option pricing model.  The estimated values under the model are based on
     several assumptions, including a weighted-average expected volatility of
     40%, a weighted-average risk-free rate of return of 6.1%, no dividend yield
     and expected option lives of five years, and may not be indicative of
     actual value.   The actual value, if any, the option holder may realize
     will depend on the excess of the actual market price of the stock over the
     exercise price on the date the option is 

                                      -12-
<PAGE>
 
     exercised. There is no assurance that the value that may be realized by the
     option holder will be at or near the value estimated by the modified Black-
     Scholes model.

AGGREGATED OPTION EXERCISES AND FISCAL YEAR END OPTION VALUES

     The following table sets forth certain information regarding the exercise
of stock options during the last fiscal year by the Company's executive
officers.
<TABLE> 
<CAPTION> 
                         Shares
                        Acquired                                                                  Value of Unexercised    
                           on               Value              Number of Unexercised             In-the-Money Options at   
Name                    Exercise           Realized          Options at Fiscal Year End            Fiscal Year End(1)       
- ----                    --------           --------          --------------------------            ------------------

                                                            Exercisable    Unexercisable        Exercisable   Unexercisable
                                                            -----------    -------------        -----------   -------------
                          (#)                ($)               (#)              (#)                  ($)            ($)
<S>                     <C>                <C>               <C>             <C>                 <C>              <C> 
Neal C. Hansen            ---                ---               ---            112,250               ---            4,594

George F. Haddix          ---                ---               ---            112,250               ---            4,594

David I. Brenner          ---                ---               ---             32,000               ---           12,000

John P. Pogge             ---                ---               ---             32,000               ---           12,000

Larry G. Fendley          ---                ---               ---            175,000               ---              ---

- --------------------
</TABLE>
(1)  "In-the-Money Options" are options outstanding at the end of the last
     fiscal year for which the fair market value of the Common Stock at the end
     of the last fiscal year ($15.375 per share) exceeded the exercise price of
     the options.

EMPLOYMENT AGREEMENTS

     Mr. Hansen and Dr. Haddix are parties to employment agreements with the
Company.  The agreements expire in 1999, are terminable by Mr. Hansen and Dr.
Haddix upon 30 days' notice and are terminable by the Company for cause or
disability.  Each agreement provides for an annual salary of not less than
$200,000 (with annual CPI adjustments), the opportunity for an incentive bonus
of not less than $100,000, insurance, an automobile allowance, and certain other
benefits.  Each agreement contains a post-termination non-competition clause
restricting competition by the employees for three years after the termination
of employment.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

     Messrs. Schnabel and Sica currently serve as members of the Compensation
Committee.  Mr. Sica is a Vice President and a director of Morgan Stanley
Venture Capital II, Inc., affiliated entities of which purchased 3,630,254
shares of the Company's Preferred Stock at $3.31 per share in 

                                     -13-
<PAGE>
 
connection with the Acquisition. Mr. Sica is also a Vice Chairman and a director
of Morgan Stanley Capital Partners III, Inc., affiliated entities of which
purchased 6,746,214 shares of the Company's Preferred Stock at $3.31 per share
in connection with the Company's acquisition from First Data Resources (the
"Acquisition"). Mr. Schnable is Co-Chairman of Trident Capital, Inc., affiliated
entities of which purchased 4,554,026 shares of the Company's Preferred Stock at
$3.31 per share in connection with the Acquisition.

     In August 1995, the Company entered into a Printing and Mailing Services
Agreement with PageMart, Inc., pursuant to which the Company provides customized
print and mail services to PageMart, Inc.  Mr. Sica, who currently is a member
of the Company's Board of Directors, presently serves on the Board of Directors
of PageMart, Inc., and affiliated entities of Morgan Stanley Ventures Capital
II, Inc. and Morgan Stanley Capital Partners III, Inc. are substantial
stockholders of PageMart, Inc. and together with other entities affiliated with
Morgan Stanley own a majority of the outstanding common stock of PageMart, Inc.

                     REPORT OF THE COMPENSATION COMMITTEE
                           ON EXECUTIVE COMPENSATION

     The Compensation Committee of the Board of Directors (the "Committee"),
consisting entirely of non-management directors, approves all policies under
which compensation is paid or awarded to the Company's executive management.
The Committee is composed of Messrs. Sica (Chairman), Holland and Schnabel.  Mr.
Holland became a member of the committee in January 1997.

                                      -14-
<PAGE>
 
COMPENSATION PHILOSOPHY

     The Company's executive compensation program is premised on the belief that
the interests of executives should be closely aligned with those of the
Company's stockholders.  CSG's executive compensation plans are also designed to
attract, retain, motivate and appropriately reward individuals who are
responsible for CSG's short- and long-term profitability and growth.  Based on
this philosophy, a significant portion of each executive's total compensation is
placed at-risk and linked to the accomplishment of specific annual and long-term
financial and strategic results, as well as appreciation in the value of the
Common Stock.

COMPENSATION PLAN

     Each year the Committee conducts a review of the Company's executive
compensation program.  This review includes a consideration of reports based on
an independent compensation consultant's assessment of the competitiveness of
the Company's executive compensation, and a comparison of the Company's
executive compensation to other technology companies.  The compensation review
permits an ongoing evaluation of the link between the Company's performance and
its executive compensation in the context of the compensation programs of other
public companies.

     The Committee approves the compensation of the executive officers,
including the Chief Executive Officer, as well as other individuals whose
compensation is detailed in this proxy statement, and sets policies with respect
to the executive compensation program generally.

     The key elements of the Company's executive compensation program consist
of:

     1.   base annual salary

     2.   incentive compensation

     3.   stock options

     The Committee's policies with respect to each of these elements, including
the basis for the compensation paid Mr. Hansen, are discussed below.

BASE ANNUAL SALARIES

     Base annual salaries for executive officers are initially determined by
evaluating the responsibilities of the position, the experience and knowledge of
the individual, and the scope and complexity of the executive's position
relative to other senior management positions internally and at competitive
frame companies.  The external comparison is based on the results of a report
prepared by an independent compensation consulting firm, and takes into
consideration the 

                                      -15-

<PAGE>
 
compensation practices and programs of other corporations which are most likely
to compete with the Company for the services of executive management.

     Annual salary adjustments are determined by evaluating the performance of
each executive officer taking into account changes in responsibilities.
Individual performance ratings take into account such factors as achievement of
the Company's strategic plan and attainment of specific individual objectives.

     With respect to the base salary paid Mr. Hansen in 1996, the Committee took
into account a comparison of base salaries of chief executive officers of peer
companies, the Company's performance in 1995, and the assessment by the
Committee of Mr. Hansen's individual performance.  Based upon this evaluation,
the Committee increased Mr. Hansen's base salary by $20,000 to $220,000 for
fiscal 1996.

INCENTIVE COMPENSATION

     The Company maintains an Incentive Compensation Plan (the "IC Plan"), which
provides for the payment of incentive compensation to most employees of the
Company not receiving sales commissions.  Executive officers participate in the
IC Plan, which is a pay-for-performance plan designed to compensate participants
for achieving certain levels of performance for key objectives established in
the Company's annual financial plan.  The maximum incentive compensation for
executive officers for 1996 ranged from approximately 50% to 75% of base salary,
depending upon the executive officer's position.

     Annually, the Committee approves targeted levels and minimum threshold
levels of performance for key objectives affecting the executive officers'
incentive compensation.  No incentive compensation is paid when results are
below the threshold level.  As actual results approach targeted levels, the
incentive compensation payout increases at an accelerated rate.  For executive
officers, the incentive compensation objectives are based primarily on revenue
and earnings of the Company and, when applicable, their operating unit.
Incentive compensation payouts are paid annually based on fiscal yearend
results.

     Mr. Hansen's incentive compensation is based on the Company's overall
revenue and earnings performance.  Mr. Hansen earned incentive compensation of
$150,000 for his performance during 1996, which constituted 100% of his maximum
incentive compensation, as compared with $150,000 in 1995, which also
constituted 100% of his maximum incentive compensation.  Incentive compensation
is paid during the first quarter after the fiscal year in which it is earned.
Although the targeted levels of performance were increased, the formulas for
1996 and 1995 were materially the same.

                                      -16-

<PAGE>
 
STOCK OPTIONS

     The third component of executive officers' compensation is the Company's
1996 Stock Incentive Plan pursuant to which the Company has granted to executive
officers options to purchase shares of Common Stock.

     Stock options are designed to align the interests of executives with those
of the stockholders.  Stock options are granted at an exercise price equal to
the market price of the Common Stock on the date of grant, generally vest in
equal installments over four or five years, and are exercisable within ten years
from the date of grant.  This plan is designed to provide incentives for the
creation of value for the Company's stockholders over the long term because the
full benefit of the compensation package cannot be realized unless stock price
appreciation occurs over a number of years.

     In late 1996, the Committee retained an independent compensation consultant
to perform a comprehensive study of the Company's stock option program, compared
with other public companies in the technology industry.  Based on this study,
the Committee concluded that the Company's past stock option grants were in the
lower range of the industry and not aligned with the Company's compensation
philosophy described above.  The Committee concluded that the Company's past
administration of the stock option program was not competitive with the programs
of comparable companies, which placed the Company at a disadvantage in
recruiting and retaining the officers and employees necessary for the conduct of
business.

     With the assistance of the compensation consultant, the Committee adopted a
new framework to govern the granting of stock options.  This new framework added
greater consistency to the overall stock option granting program.  The Committee
believes that this program, which became effective in January 1997, is not only
more equitable among the Company's employees, but also more closely aligns the
objectives of the program with shareholder interests.

     In the year ended December 31, 1996, Mr. Hansen was granted options for
112,250 shares.

                                      -17-

<PAGE>
 
CONCLUSION

     Through these programs, a significant portion of the Company's executive
compensation is linked directly to individual and Company performance in
furtherance of strategic goals as well as stock price appreciation.  The
Committee intends to continue the policy of linking closely executive
compensation to Company performance and stockholder return.

          COMPENSATION COMMITTEE

                              Frank Sica, Chairman of the Committee
                              Rockwell A. Schnabel

                            STOCK PRICE PERFORMANCE

     The following graph assumes $100 invested on February 28, 1996 (the date on
which the Company's common stock was first traded publicly) in the Common Stock,
in the S&P 500 Index and the S&P Computer Software & Services Index.

[insert graph]

                                      -18-
<PAGE>
 
                      PROPOSAL CONCERNING CLASSIFICATION
                       OF THE BOARD AND RELATED MATTERS


GENERAL

     The Board has determined that certain amendments of the Company's
certificate of incorporation and by-laws (the "Amendments") are advisable and
unanimously recommends that the Company's stockholders adopt the Amendments.  In
general, the Amendments (1) divide the Board into three classes, as nearly equal
in number as possible, each of whose members, after an interim arrangement, will
serve for a term of three years, with the members of one class being elected
each year; (2) provide that directors may be removed only for cause, and only by
the affirmative vote of the holders of at least seventy-five percent (75%) of
the voting power of all outstanding shares of the Company's capital stock
entitled to vote in an election of directors, voting as a single class; (3)
provide that any vacancy on the Board may be filled only by a majority vote of
the remaining directors then in office, although less than a quorum; (4) provide
that the size of the Board shall be determined from time to time by a majority
vote of the total number of authorized directors most recently fixed by the
Board; (5) provide that advance notice of stockholder nominations of persons for
election to the Board must be given to the Company, and that certain information
must be provided to the Company with respect to stockholder nominees; and (6)
require the affirmative vote of the holders of at least seventy-five percent
(75%) of the voting power of all outstanding shares of the Company's capital
stock then entitled to vote in an election of directors, voting as a single
class, to alter, amend, or repeal the foregoing provisions of the certificate of
incorporation or to adopt any provision of the certificate of incorporation or
by-laws inconsistent with the foregoing provisions.

     The Amendments involving the certificate of incorporation of the Company
would become effective upon the filing of a certificate of amendment with the
Secretary of State of Delaware, which is expected to occur promptly after the
adoption of the Amendments, if the Amendments are adopted by the stockholders at
the Annual Meeting.  The Amendments involving the by-laws of the Company would
become effective immediately upon their adoption by the stockholders at the
Annual Meeting.

     The Amendments are being presented to stockholders for adoption as a single
proposal.  As more fully discussed below, the Board believes that the Amendments
will effectively reduce the possibility that a third party could effect a sudden
or surprise change in majority control of the Board without the support of the
incumbent Board.  However, the Amendments may have significant effects on the
ability of stockholders of the Company generally to effect immediate changes in
the composition of the Board and otherwise to exercise their voting power to
affect such composition.  Accordingly, stockholders are urged to read carefully
the following portions of this section of the Proxy Statement, which describe
the Amendments and their purposes and effects, and Exhibit 1 hereto, which sets
forth the full text of the Amendments, before voting on the Amendments.

PURPOSES AND EFFECTS OF THE AMENDMENTS

                                      -19-
<PAGE>
 
     The Board recommends that the Company's stockholders adopt the Amendments
in order to discourage certain types of transactions which involve an actual or
threatened change of control of the Company.  The Amendments are designed to
make it more time-consuming to change majority control of the Board without the
incumbent Board's consent, and thus to reduce the vulnerability of the Company
to an unsolicited takeover proposal that does not contemplate the acquisition of
all of the Company's outstanding shares, or an unsolicited proposal for the
restructuring or sale of all or part of the Company.  The Board believes that
the Amendments will serve to encourage any person intending to attempt such a
takeover, or make such a proposal, to negotiate with the Board and that the
Board therefore will be better able to protect the interests of all
stockholders.

     There have been numerous situations involving the accumulation of
substantial stock positions in public companies by third parties as a prelude to
their proposing a takeover, a restructuring or sale of all or part of such
companies or other similar extraordinary corporate action.  Such actions often
are undertaken by the third party without advance notice to or consultation with
the target company's board of directors.  In many cases, the purchaser seeks
representation on such company's board of directors in order to increase the
likelihood that any proposal will be implemented by such company.  If such
company resists the purchaser's efforts to obtain board representation, then the
purchaser may commence a proxy contest to have the purchaser or its nominees
elected to the board in place of certain directors or the entire board.  In some
cases, the purchaser may not truly be interested in taking over such company,
but may use the threat of a proxy fight or a bid to take over the company as a
means of forcing or seeking to force the company to repurchase the purchaser's
equity position at a substantial premium over the current market price.

     The Board believes that if such a purchaser were to acquire a significant
or controlling interest in the Common Stock, such purchaser's ability to remove
the entire Board without the Board's consent would severely curtail the
Company's ability to negotiate effectively with such purchaser.  The threat of
removal could deprive the Board of the time and information necessary to
evaluate the takeover proposal, to study alternative proposals, and to help
ensure that the best price would be obtained in any transaction involving the
Company which might ultimately be undertaken.  If the real purpose of the
purchases were to enable the purchaser to make (or threaten) a takeover bid in
order to force the Company to repurchase the purchaser's accumulated stock
interest at a premium price, then the Company would face the risk that if it did
not do so its business and management would be disrupted, perhaps irreparably.
On the other hand, such a repurchase could divert valuable corporate resources
to the benefit of a single stockholder.

     Takeovers or changes in the board of directors of a company which are
proposed and effected without prior consultation and negotiation with the
company are not necessarily detrimental to such company and its stockholders.
The Board is of the view, however,  that the benefits of enhancing the Company's
ability to negotiate effectively with the proponent of an unfriendly or
unsolicited proposal to effect a partial takeover of, or to restructure or sell,
the Company, through directors who previously have been elected by the
stockholders as a whole and are familiar with the Company, outweigh any
disadvantages of discouraging such proposals.

                                      -20-

<PAGE>
 
     The Amendments will make more difficult or discourage a proxy contest or
the assumption of control of the Board by a holder of a substantial block of the
Common Stock or the removal of the incumbent Board and thus could increase the
likelihood that incumbent directors will retain their positions.

     The Amendments are intended to encourage persons seeking to acquire control
of the Company to initiate such an acquisition through arm's-length negotiations
with the Board.  The Amendments also could have the effect of discouraging a
third party from making a partial tender offer (including an offer at a
substantial premium over the then-prevailing market price of the Common Stock),
or otherwise attempting to obtain control of the Company, even though such an
attempt might be beneficial to the Company and its stockholders.  In addition,
since the Amendments are designed to discourage accumulations of large blocks of
Common Stock by purchasers whose objective is to have such Common Stock
repurchased by the Company at a premium, adoption of the Amendments could tend
to reduce the temporary fluctuations in the market price of the Common Stock
which are caused by such accumulations.  Accordingly, stockholders could be
deprived of certain opportunities to sell their stock at a temporarily higher
market price.

     The certificate of incorporation and by-laws of the Company presently do
not contain any provisions intended by the Company to have or, to the knowledge
of the Board, having, an anti-takeover effect other than a provision in the by-
laws relating to advance notice of stockholder nominees for directors which is
substantially identical to the equivalent provision contained in the Amendments,
and a provision in the by-laws requiring advance notice of business to be
brought before a meeting of stockholders by a stockholder.  However, the
Company's certificate of incorporation provides that 10,000,000 shares of
preferred stock of the Company may be issued, in one or more series, by the
Board, which has the authority to determine, subject to the provisions of
Delaware law, the designations, preferences, and rights (including voting
rights) of each such series.  Although the Board presently has no intention of
doing so, such shares could (within the limits imposed by applicable law and the
rules of the NASDAQ National Market on which the Company's common stock is
traded) be issued to a holder who would thereby have sufficient voting power to
assure that any proposal to remove directors for cause, or any alteration,
amendment, or repeal of the provisions that will be added to the Company's
certificate of incorporation by the Amendments, would not receive the seventy-
five percent (75%) stockholder vote required by the Amendments.  Accordingly,
the power to issue preferred stock could enable the Board to make it more
difficult to replace incumbent directors under the Amendments.

     The Company's certificate of incorporation does not permit cumulative
voting in the election of directors; and the Company's by-laws presently provide
that, if a quorum is present at a meeting of stockholders of the Company, a
plurality of the votes cast in any election of directors shall elect directors.
Accordingly, the holders of a majority of the voting power of the outstanding
shares of Common Stock can elect all of the directors being elected at any
annual or special meeting of the Company's stockholders. The classification of
the Board pursuant to the Amendments, however, will apply to every election of
directors, regardless of whether a change in control of the Company has

                                      -21-

<PAGE>
 
occurred, or the holders of a majority of the voting power of the Common Stock
desire to change the Board.

     For information with respect to the ownership of shares (including shares
issuable upon exercise of stock options) of Common Stock by directors and
officers, see "Beneficial Ownership of Common Stock" and "Aggregated Option
Exercises and Fiscal Year End Option Values".

DESCRIPTION OF THE AMENDMENTS

     The full text of the Amendments appears in Exhibit 1 to this Proxy
Statement.  The following description of the Amendments is qualified in its
entirety by reference to such Exhibit 1.

     CLASSIFICATION OF THE BOARD OF DIRECTORS.  The Company's by-laws currently
provide that all directors are to be elected annually for a term of one year.
The Amendments provide that the Board shall be divided into three classes of
directors, each of such classes to consist as nearly as possible of one-third of
the total number of directors fixed by the Board.  If the Amendments are
adopted, the Company expects that, at the Annual Meeting, two directors will be
elected for a term expiring at the annual meeting of stockholders held in 1998,
two directors will be elected for a term expiring at the annual meeting of
stockholders held in 1999, and the remaining three directors will be elected for
a term expiring at the annual meeting of stockholders held in 2000 (and, in all
cases, until their respective successors are duly elected and qualified).
Beginning with the 1998 annual meeting of stockholders, one class of directors
will be elected each year for a three-year term.  For information regarding the
Board's nominees for election as directors at the Annual Meeting and the class
of directors in which each nominee initially will serve if the Amendments are
adopted, see "Election of Directors".

     The classification of directors will have the effect of making it more
difficult to effect an immediate change in, and otherwise to affect, through the
voting power of the Common Stock, the composition of the Board.  At least two
stockholder meetings, instead of one, generally will be required to effect a
change in a majority of the Board.  Although the Company has experienced no
problems with respect to the continuity and stability of the Board, the Board
believes that the longer time required to elect a majority of a classified Board
will help to assure such continuity and stability in the future, since a
majority of the directors at any given time are likely to have prior experience
as members of the Board.

     REMOVAL OF DIRECTORS; FILLING VACANCIES ON THE BOARD OF DIRECTORS.  The by-
laws of the Company currently provide that any director or the entire Board may
be removed, with or without cause, by the holders of a majority of the shares
then entitled to vote at an election of directors.  The Amendments provide that
a director, or the entire Board, may be removed by the stockholders only for
cause (in this context, "cause" under Delaware law is not defined by statute and
its meaning has not been definitively articulated by the courts; accordingly, it
is a requirement whose applicability would have to be tested on a case-by-case
basis and which would be likely to require significant malfeasance or
dereliction of duty).  The Amendments also provide that the affirmative vote of
the holders of at least seventy-five percent (75%) of the voting power of all
outstanding shares of capital stock of the 

                                      -22-

<PAGE>
 
Company then entitled to vote in an election of directors, voting as a single
class, will be required to remove a director, or the entire Board, from office.

     The by-laws of the Company currently provide that a vacancy on the Board,
including a vacancy created by an increase in the authorized number of
directors, may be filled by a majority of the directors then in office, although
less than a quorum, and that the newly-elected director shall hold office until
his or her successor is elected and qualified.  The Amendments retain the
provision that a vacancy on the Board, including a vacancy created by an
increase in the authorized number of directors, may be filled by the remaining
directors and expressly limit such action to such remaining directors.  In
addition, the Amendments provide that any new director elected to fill a vacancy
on the Board will serve until the next election of the class of directors to
which such director belongs.

     The foregoing provisions of the Amendments relating to the removal of
directors and the filling of vacancies on the Board will preclude a third party
from removing incumbent directors without cause and simultaneously gaining
control of the Board by filling the vacancies created by such removal with its
own nominees.

     SIZE OF THE BOARD OF DIRECTORS.  The by-laws of the Company currently
provide that the number of directors shall be fixed from time to time by a
resolution adopted by the Board.  The Amendments expressly provide that only the
Board can take such action.  The Amendments also make it explicit that the
Board's power to fix the number of directors is exercisable only by a majority
of the total number of authorized directors (regardless of whether there exists
any vacancies in previously authorized directorships at the time any such
resolution is presented to the Board for adoption).  These amendments, together
with the provisions summarized below under "Increased Stockholder Vote for
Alteration, Amendment, or Repeal of Amendments", will prevent a stockholder
holding less than the requisite majority vote from obtaining control of the
Board simply by exercising its voting power to amend the by-laws so as to
enlarge the number of authorized directors and permit the vacancies to be filled
by stockholder action and then filling the vacancies created by such amendment
with its own nominees; such a stockholder will not be able to force an increase
in the size of the Board except by Board action taken at such time, if any, as
such stockholder's nominees constitute a majority of the entire Board.

     NOMINATIONS OF DIRECTOR CANDIDATES.  The Amendments provide that
nominations of persons for election to the Board may be made by or at the
direction of the Board or by any stockholder of record entitled to vote in the
election of directors.  However, the Amendments provide a special procedure for
stockholder nominations which is not applicable to nominations by or at the
direction of the Board of Directors.  Stockholders intending to nominate
director candidates for election must deliver written notice thereof to the
Secretary of the Company not less than 120 days in advance of the date which is
one year later than the date of the proxy statement of the Company released to
stockholders in connection with the previous year's annual meeting (or by other
specified dates in certain circumstances, including a meeting which is not an
annual meeting).

                                      -23-

<PAGE>
 
     The Amendments further provide that the notice must set forth certain
information concerning such stockholder and the nominee(s), including their
names, ages, addresses, occupations, and stock ownership in the Company, a
description of all arrangements and understandings between the stockholder and
each nominee and any other person relating to the proposed nomination, any other
information that would be required to be included in solicitations of proxies
for the election of directors of the Company, and the consent of each nominee to
being named as a nominee and to serve as a director of the Company if elected.
The chairman of the meeting must refuse to accept the nomination of any person
not made in compliance with the foregoing procedure.

     The advance notice requirement, by regulating stockholder nominations at
any meeting of stockholders, affords the Board the opportunity to consider the
qualifications of the proposed nominees and, to the extent deemed necessary or
desirable by the Board, inform stockholders about such qualifications.  Although
the Amendments do not give the Board of Directors any power to approve or
disapprove of stockholder nominations of persons for election as directors, the
Amendments may have the effect of precluding a contest for the election of
directors if the procedures established by the Amendments are not followed and
may discourage or deter a third party from conducting a solicitation of proxies
to elect its own slate of directors, without regard to whether this might be
harmful or beneficial to the Company and its stockholders.  In addition, this
provision would prevent the nomination at a stockholder's meeting of a candidate
as to whom no information had been provided or made available in advance to the
Company's stockholders, many of whom typically vote by proxy and do not
personally attend the meeting and therefore would have no opportunity to obtain
information about such candidate.

     The present by-laws of the Company contain a provision substantially
equivalent to the advance notice provision contained in the Amendments.
However, by including such provision in the Amendments and subjecting such
provision to the increased stockholder vote discussed in the following
paragraphs, the holder of less than the requisite majority of the Common Stock
would be unable to amend the Company's by-laws and remove such advance notice
provision.

     INCREASED STOCKHOLDER VOTE FOR ALTERATION, AMENDMENT, OR REPEAL OF
AMENDMENTS OR ADOPTION OF INCONSISTENT PROVISIONS.  Under Delaware law,
amendments to the Company's certificate of incorporation generally require
approval of the holders of a majority of the outstanding stock entitled to vote
on such amendments and of the outstanding stock of each class (if any) entitled
to vote on such amendments as a class; and amendments to the by-laws of the
Company may be approved by the affirmative vote of a majority of the shares of
capital stock present in person or by proxy and entitled to vote on such
amendments at the meeting at which such amendments are considered.  However,
Delaware law also permits provisions in a certificate of incorporation which
require a greater vote than the vote otherwise required by law for any corporate
action.  With respect to any such provisions requiring a greater vote, Delaware
law requires that any alteration, amendment, or repeal of such provisions be
approved by an equally large stockholder vote.  As permitted by these provisions
of Delaware law, the Amendments require the affirmative vote of the holders of
at least seventy-five percent (75%) of the voting power of all outstanding
shares of capital stock of the Company then entitled to vote in an election of
directors, voting as a single class, for the alteration, amendment, or 

                                      -24-

<PAGE>
 
repeal of the Amendments (including the requirement therein for such seventy-
five percent (75%) vote) or for the adoption of provisions inconsistent with the
Amendments. This required vote is in addition to any separate class vote that
might in the future be accorded by the Board to any class or series of preferred
stock of the Company which might be outstanding at the time any such alteration,
amendment, repeal, or adoption of inconsistent provisions is submitted to
stockholders for a vote. However, except to the extent specified in the
Amendments with respect to alteration, amendment, or repeal thereof or the
adoption of inconsistent provisions, as set forth above, the Amendments will not
affect (i) the concurrent authority of the Board and the stockholders to alter,
amend, or repeal by-laws of the Company and (ii) the vote required for the
exercise of such powers by the Board or the stockholders.

     The requirement of an increased stockholder vote on alteration, amendment,
or repeal of the Amendments, or the adoption of inconsistent provisions, will
give minority stockholders a veto power over any changes to the Amendments, or
the adoption of inconsistent provisions, even if the Board or a simple majority
of the stockholders favors such changes or inconsistent provisions.  However,
such requirement will prevent a stockholder with less than the requisite
majority of the Common Stock from avoiding the requirements of the Amendments by
simply repealing them.

VOTE REQUIRED FOR ADOPTION OF AMENDMENTS

     Under Delaware law, the affirmative vote of the holders of a majority of
the outstanding shares of the Common Stock entitled to notice of, and to vote
at, the Annual Meeting is required to adopt the Amendments.  If the Amendments
are adopted, then the Board also will adopt such additional amendments to the
by-laws of the Company as are necessary or appropriate to assure consistency
with the Amendments and will repeal any by-law provisions which are inconsistent
with the Amendments.

     The Board of Directors recommends a vote FOR the Amendments.


                     PROPOSAL CONCERNING STOCK OPTION PLAN
                          FOR NON-EMPLOYEE DIRECTORS

     On February 28, 1997, the Board adopted, subject to approval by the
Company's stockholders, the CSG Systems International, Inc. Stock Option Plan
for Non-Employee Directors (the "Plan").  The purpose of the Plan is to foster
and promote the long-term financial success of the Company and thereby increase
stockholder value by attracting and retaining as directors of the Company highly
qualified persons who are not employees of the Company or a subsidiary of the
Company.  The Board believes that, by giving non-employee directors of the
Company a personal financial stake in the Company, the interests of such
directors and the stockholders of the Company will be more closely aligned.
Non-employee directors also receive cash remuneration for their services, as
described above under "Director Compensation".

Description of the Plan
- -----------------------

                                      -25-
<PAGE>
 
     The following summary description of the Plan is qualified in its entirety
by reference to the full text of the Plan, which appears as Exhibit 2 to this
Proxy Statement.

     The Plan authorizes the Board to grant to non-employee directors of the
Company options to purchase shares of Common Stock.  The Option exercise price
per share may not be less than the fair market value of the Common Stock on the
date of the option grant (normally the last sale price of the Common Stock as
quoted on the NASDAQ National Market System on such date).  Each option will be
reflected in a written agreement which sets forth the terms and conditions of
the option, including the number of shares covered by the option, the option
exercise price, when the option becomes exercisable, and the period or periods
of time during which the option may be exercised. The Plan provides that no
option may be exercised more than ten years after the date of its grant.  When
an option granted under the Plan is exercised, the optionee must pay the option
exercise price to the Company in full in cash at the time of such exercise.

     Unless an option agreement provides otherwise, if an option holder ceases
to be a director of the Company for a reason other than retirement (after a
minimum number of years of service) or death, the option will continue to be
exercisable (to the extent that it was exercisable at the time the option holder
ceased to be a director) for a period of 90 days or, if sooner, until the option
expires.

     Unless an option agreement provides otherwise, if an option holder retires
from the Board and is at least age 65 with ten or more years of service on the
Board or is at least age 70 with five or more years of service on the Board, the
option will continue to be or become exercisable in accordance with its terms
for a period of five years after the retirement date or, if sooner, until the
option expires.

     Unless an option agreement provides otherwise, if an option holder dies,
the option (if held for at least 12 months as of the date of death and not
already exercisable) will become fully exercisable upon the option holder's
death.  The option, to the extent exercisable, may be exercised by the legal
representative of the option holder's estate or by the beneficiaries of such
estate to whom the option is distributed for a period of three years after the
date of death or, if sooner, until the option expires.

     The Plan gives the Board authority to accelerate the exercisability of any
outstanding option under such circumstances and upon such terms and conditions
as the Board deems appropriate.

     No option granted under the Plan may be assigned or transferred by the
option holder other than upon the option holder's death.

     A total of 100,000 shares of Common Stock will be available for option
grants under the Plan.  Any shares subject to an option which expires or
terminates unexercised as to such shares will be available for future option
grants; however, no option grants may be made under the Plan after December 31,
2006.  In the event of a stock dividend, stock split, recapitalization, merger,
reorganization, consolidation, exchange of shares, or other similar event, the
Plan requires the Board to 

                                      -26-

<PAGE>
 
appropriately adjust the aggregate numbers of shares of Common Stock reserved
for issuance under the Plan and covered by outstanding options and the exercise
price related to outstanding options.

Administration.
- -------------- 

     The Plan will be administered by the Board, which will have authority to
interpret the provisions of the Plan, to select the non-employee directors of
the Company to whom options are granted, to determine when and in what amounts
options are granted, to determine the amount, terms, and conditions of each
option, to determine the fair market value of the Common Stock for purposes of
the Plan, to establish administrative rules for the Plan, and to make all other
determinations necessary or advisable for the administration of the Plan.

     The Board may terminate or amend the Plan at any time.  However, the Board
may not increase the maximum number of shares which may be issued under the Plan
(except in the case of an adjustment described above), extend the maximum period
during which an option may be exercised, extend the term of the Plan, decrease
the minimum option price to less than the fair market value of the Common Stock
on the option grant date, or change the category of persons eligible to
participate in the Plan without stockholder approval if such approval is
required by the rules of the Securities and Exchange Commission, the NASDAQ
National Market, or any national securities exchange on which the Common Stock
is listed.  The amendment or termination of the Plan may not, without the
consent of the affected option holder, adversely affect the rights of an option
holder under a previously granted option.

Certain Federal Income Tax Considerations
- -----------------------------------------

     Options granted under the Plan will be non-statutory options not intended
to qualify under Section 422 of the Internal Revenue Code of 1996.

     The grant of an option under the Plan will not result in taxable income to
the optionee or a tax deduction for the Company at the time of the grant.

     The exercise of an option will result in taxable ordinary income to the
optionee to the extent that the fair market value of the shares acquired on the
date of the exercise exceeds the purchase price for such shares, and the Company
will be entitled to a deduction for income tax purposes in the same amount in
the taxable year of the Company in which the optionee recognizes the income.

     An optionee's sale of shares acquired upon the exercise of an option
ordinarily will result in long-term or short-term capital gain or loss
(depending upon the applicable holding period) in an amount equal to the
difference between (i) the amount realized upon such sale and (ii) the sum of
the purchase price for the shares sold plus the amount of ordinary income
recognized in connection with the exercise of the option as to such shares.

Option Grants
- -------------

                                      -27-

<PAGE>
 
     On January 28, 1997, the Board granted options under the Plan to each of
Royce J. Holland and Bernard W. Reznicek, who are non-employee directors of the
Company, to purchase 12,000 shares of Common Stock of the Company at a price of
$19.375 per share (the last sale price of the Common Stock as quoted on the
NASDAQ National Market System on the date of the grant).  Such options are
subject to approval of the Plan by the stockholders of the Company, may not be
exercised to any extent until such approval is given, and automatically will
terminate if such approval is not given by December 31, 1997.  Subject to
stockholder approval of the Plan, each option will become exercisable in three
equal installments on January 28, 1998, 1999, and 2000 if the optionee is then a
member of the Board and will expire on January 28, 2007, if not sooner
exercised.  If Mr. Holland or Mr. Reznicek ceases to be a member of the Board
before fully exercising his option, then the provisions of the Plan described
above which relate to such circumstance will govern.  The following table shows
the potential realizable value of the options:

<TABLE> 
<CAPTION> 
                                    Exercise        Grant Date
                        Number      Price Per        Present
Director              of Shares      Share(1)        Value(2)
- --------              ---------     ---------       ----------
<S>                   <C>           <C>             <C> 
Royce J. Holland        12,000       $19.375          $104,000
Bernard W. Reznicek     12,000       $19.375          $104,000
</TABLE> 

(1)  The exercise price is the market price on the date the options were
     granted.

(2)  Grant date present value is determined using a modified Black-Scholes
     option pricing model.  The estimated values under the model are based on
     several assumptions, including a weighted-average expected volatility of
     40%, a weighted-average risk-free rate of return of 6.1%, no dividend yield
     and expected option lives of five years, and may not be indicative of
     actual value.   The actual value, if any, the option holder may realize
     will depend on the excess of the actual market price of the stock over the
     exercise price on the date the option is exercised.  There is no assurance
     that the value that may be realized by the option holder will be at or near
     the value estimated by the modified Black-Scholes model.


     On March 31, 1997, the last sale price of the Common Stock on the NASDAQ
National Market System was $16.875.

     No other options have been or currently are proposed to be granted under
the Plan.
 
     Although Messrs. Norrod, Schnabel, and Sica are eligible as non-employee
directors of the Company to receive option grants under the Plan, the Board
(with the concurrence of such persons) has determined as a matter of policy not
to grant options under the Plan to such persons because of their 

                                      -28-
<PAGE>
 
respective business affiliations with the owners in the aggregate of a majority
of the outstanding shares of the Common Stock; such policy could be changed by
the Board at any time, but the Board has no present intention of making any
change in such policy. Messrs. Haddix and Hansen, as employees of the Company,
are not eligible to receive option grants under the Plan.

                                 OTHER MATTERS


     The Board of Directors does not know of any other matters that may come
before the Annual Meeting; however, if any other matters are properly presented
to the Annual Meeting, it is the intention of the persons named in the
accompanying proxy to vote, or otherwise act, in accordance with their judgment
on such matters.

                                      -29-
<PAGE>
 
DEADLINE FOR SUBMISSION OF STOCKHOLDER PROPOSALS

     Proposals of stockholder intended to be presented at the 1998 Annual
Meeting of Stockholders must be received by the Company at its principal office
in Englewood, Colorado, not later than December 31, 1997 for inclusion in the
proxy statement for that meeting.

By Order of the Board of Directors



John P. Pogge
Secretary

April 18, 1997

THE BOARD OF DIRECTORS HOPES THAT STOCKHOLDERS WILL ATTEND THE ANNUAL MEETING.
REGARDLESS OF WHETHER YOU PLAN TO ADDEND, YOU ARE URGED TO COMPLETE, DATE, SIGN
AND RETURN THE ENCLOSED PROXY IN THE ACCOMPANYING ENVELOPE.  A PROMPT RESPONSE
WILL GREATLY FACILITATE ARRANGEMENTS FOR THE ANNUAL MEETING, AND YOUR
COOPERATION WILL BE APPRECIATED.  STOCKHOLDERS WHO ATTEND THE ANNUAL MEETING MAY
VOTE THEIR STOCK PERSONALLY EVEN THOUGH THEY HAVE SENT IN THEIR PROXIES.

                                      -30-

<PAGE>
 
                                   EXHIBIT 1

                         Certificate of Incorporation
                         ----------------------------

     The Restated Certificate of Incorporation of the Company as presently in
effect is proposed to be amended by adding thereto a new Article VII reading as
follows:

                                 "ARTICLE VII

       A.  The business and affairs of the Corporation shall be managed by or
under the direction of a Board of Directors.  The Board of Directors shall
consist of not fewer than five (5) members and not more than thirteen (13)
members, the exact number of authorized directors within such range to be fixed
from time to time by a resolution of the Board of Directors adopted by the
affirmative vote of at least a majority of the total number of authorized
directors most recently fixed by the Board of Directors.  The directors of the
Corporation shall be divided into three classes for the purpose of determining
their terms of office.  Each such class shall consist, as nearly as possible, of
one-third of the total number of directors fixed by the Board of Directors.  At
the annual meeting of stockholders of the Corporation held in 1997, one class of
directors (designated as Class I) shall be elected for a term expiring at the
annual meeting of stockholders of the Corporation held in 1998, one class of
directors (designated as Class II) shall be elected for a term expiring at the
annual meeting of stockholders of the Corporation held in 1999, and one class of
directors (designated as Class III) shall be elected for a term expiring at the
annual meeting of stockholders of the Corporation held in 2000.  At each
succeeding annual meeting of stockholders of the Corporation, beginning in 1998,
successors to the class of directors whose term expires at that annual meeting
shall be elected for a term expiring at the annual meeting of stockholders of
the Corporation held in the third year following the year of their election.  If
the number of directors is changed, then any increase or decrease in such number
shall be apportioned by the Board of Directors among the classes of directors so
as to maintain as nearly as possible an equal number of directors in each class.
No reduction in the authorized number of members of the Board of Directors shall
have the effect of removing any director from office before that director's term
of office expires.  Vacancies on the Board of Directors and newly created
directorships resulting from an increase in the authorized number of members of
the Board of Directors may be filled only by a majority of the directors then in
office, although less than a quorum, or by a sole remaining director.  Each
director, including a director elected to fill a vacancy or a newly created
directorship, shall hold office until the next election of the class of
directors to which such director belongs and until his or her successor is
elected and qualified or until his or her earlier death, resignation, or removal
from office for cause.  Any director or the entire Board of Directors may be
removed from office at any time but only for cause and only by the affirmative
vote of the holders of at least seventy-

                                      -31-
<PAGE>
 
five percent (75%) of the voting power of all outstanding shares of capital
stock of the Corporation then entitled to vote in an election of directors of
the Corporation, voting as a single class.

       B.  Nominations of persons for election to the Board of Directors may be
made at a meeting of stockholders of the Corporation either by or at the
direction of the Board of Directors or by any stockholder of record entitled to
vote in the election of directors at such meeting who has complied with the
notice procedures set forth in this Paragraph B.  A stockholder who desires to
nominate a person for election to the Board of Directors at a meeting of
stockholders of the Corporation and who is eligible to make such nomination must
give timely written notice of the proposed nomination to the secretary of the
Corporation.  To be timely, a stockholder's notice given pursuant to this
Paragraph B must be received at the principal executive office of the
Corporation not less than one hundred twenty (120) calendar days in advance of
the date which is one year later than the date of the proxy statement of the
Corporation released to stockholders in connection with the previous year's
annual meeting of stockholders of the Corporation; provided, however, that if no
annual meeting of stockholders of the Corporation was held in the previous year
or if the date of the forthcoming annual meeting of stockholders has been
changed by more than thirty (30) calendar days from the date contemplated at the
time of the previous year's proxy statement or if the forthcoming meeting is not
an annual meeting of stockholders of the Corporation, then to be timely such
stockholder's notice must be so received not later than the close of business on
the tenth day following the earlier of (a) the day on which notice of the date
of the forthcoming meeting was mailed or given to stockholders by or on behalf
of the Corporation or (b) the day on which public disclosure of the date of the
forthcoming meeting was made by or on behalf of the Corporation.  Such
stockholder's notice to the secretary of the Corporation shall set forth (a) as
to each person whom the stockholder proposes to nominate for election or re-
election as a director (i) the name, age, business address, and residence
address of such person, (ii) the principal occupation or employment of such
person, (iii) the class and number of shares of capital stock of the Corporation
which then are beneficially owned by such person, (iv) any other information
relating to such person that is required by law or regulation to be disclosed in
solicitations of proxies for the election of directors of the Corporation, and
(v) such person's written consent to being named as a nominee for election as a
director and to serve as a director if elected and (b) as to the stockholder
giving the notice (i) the name and address, as they appear in the stock records
of the Corporation, of such stockholder, (ii) the class and number of shares of
capital stock of the Corporation which then are beneficially owned by such
stockholder, (iii) a description of all arrangements or understandings between
such stockholder and each nominee for election as a director and any other
person or persons (naming such person or persons) relating to the nomination
proposed to be made by such stockholder, and (iv) any other information required
by law or regulation to be provided by a stockholder intending to nominate a
person for election as a director of the Corporation.  At the request of the
Board of 

                                      -32-

<PAGE>
 
Directors, any person nominated by or at the direction of the Board of Directors
for election as a director of the Corporation shall furnish to the secretary of
the Corporation the information concerning such nominee which is required to be
set forth in a stockholder's notice of a proposed nomination. No person shall be
eligible for election as a director of the Corporation unless nominated in
compliance with the procedures set forth in this Paragraph B. The chairman of a
meeting of stockholders of the Corporation shall refuse to accept the nomination
of any person not made in compliance with the procedures set forth in this
Paragraph B, and such defective nomination shall be disregarded.

       C.  Notwithstanding any provision of this Certificate of Incorporation or
the by-laws of the Corporation to the contrary, the affirmative vote of the
holders of at least seventy-five percent (75%) of the voting power of all
outstanding shares of capital stock of the Corporation then entitled to vote in
an election of directors of the Corporation, voting as a single class, shall be
required to alter, amend, or repeal this Article VII or to adopt any provision
of this Certificate of Incorporation or the by-laws of the Corporation which is
inconsistent with this Article VII."


                                    By-Laws
                                    -------

     Sections 3.2, 3.3, 3.4, and 3.13 of the Revised By-Laws of the Company as
presently in effect are proposed to be amended so as to read in their entirety
as follows:

       "3.2  NUMBER OF DIRECTORS
             -------------------

       The board of directors shall consist of not fewer than five (5) members
and not more than thirteen (13) members, the exact number of authorized
directors within such range to be fixed from time to time by a resolution of the
board of directors adopted by the affirmative vote of at least a majority of the
total number of authorized directors most recently fixed by the board of
directors."

                                      -33-
<PAGE>
 
       "3.3  CLASSES, ELECTION, AND TERM OF OFFICE OF DIRECTORS
             --------------------------------------------------

       The directors shall be divided into three classes for the purpose of
determining their terms of office.  Each such class shall consist, as nearly as
possible, of one-third of the total number of directors fixed by the board of
directors.  At the annual meeting of stockholders held in 1997, one class of
directors (designated as Class I) shall be elected for a term expiring at the
annual meeting of stockholders held in 1998, one class of directors (designated
as Class II) shall be elected for a term expiring at the annual meeting of
stockholders held in 1999, and one class of directors (designated as Class III)
shall be elected for a term expiring at the annual meeting of stockholders held
in 2000.  At each succeeding annual meeting of stockholders, beginning in 1998,
successors to the class of directors whose term expires at that annual meeting
shall be elected for a term expiring at the annual meeting of stockholders held
in the third year following the year of their election.  If the number of
directors is changed, then any increase or decrease in such number shall be
apportioned by the board of directors among the classes of directors so as to
maintain as nearly as possible an equal number of directors in each class.  No
reduction in the authorized number of members of the board of directors shall
have the effect of removing any director from office before that director's term
of office expires.  Each director, including a director elected to fill a
vacancy or a newly created directorship, shall hold office until the next
election of the class of directors to which such director belongs and until his
or her successor is elected and qualified or until his or her earlier death,
resignation, or removal from office for cause."

       "3.4  RESIGNATION AND VACANCIES
             -------------------------

       Any director may resign at any time upon written notice to the
corporation.  When a director so resigns and the resignation is effective at a
future date, a majority of the directors then in office, including those who
have so resigned, shall have the power to fill such vacancy with the vote
thereon to take effect when such resignation becomes effective.  Vacancies on
the board of directors and newly created directorships resulting from an
increase in the authorized number of members of the board of directors may be
filled only by a majority of the directors then in office, although less than a
quorum, or by a sole remaining director."

       "3.13 REMOVAL OF DIRECTORS
             --------------------

       Any director or the entire board of directors may be removed from office
at any time but only for cause and only by the affirmative vote of the holders
of at least seventy-five (75%) of the voting power of all outstanding shares of
capital stock then entitled to vote in an election of directors, voting as a
single class."

                                      -34-

<PAGE>
 
                                   EXHIBIT 2
 
                        CSG SYSTEMS INTERNATIONAL, INC.
                 STOCK OPTION PLAN FOR NON-EMPLOYEE DIRECTORS
 
 
     Purpose. The purpose of the CSG Systems International, Inc. Stock Option
Plan for Non-Employee Directors (the "Plan") is to foster and promote the long-
term financial success of the Company and thereby increase stockholder value by
attracting and retaining as directors of the Company highly qualified persons
who are not employees of the Company or a Subsidiary.

     Certain Definitions.

     "Board" means the Board of Directors of the Company.

     "Code" means the Internal Revenue Code of 1986, as amended from time to
time, or any successor thereto.  References to a particular section of the Code
shall include any regulations issued under such section.

     "Common Stock" means the Common Stock, $0.01 par value per share, of the
Company.

     "Company" means CSG Systems International, Inc., a Delaware corporation.

     "Director" means a person then serving as a member of the Board of the
Company.

     "Exchange Act" means the Securities Exchange Act of 1934, as amended from
time to time.

     "Fair Market Value" means, as determined by the Board, the last sale price
of the Common Stock as quoted on the Nasdaq National Market System on the
trading day for which the determination is being made, or, in the event that no
such sale takes place on such day, the average of the reported closing bid and
asked prices on such day, or, if the Common Stock of the Company is listed on a
national securities exchange, the last reported sale price on the principal
national securities exchange on which the Common Stock is listed or admitted to
trading on the trading day for which the determination is being made, or, if no
such reported sale takes place on such day, the average of the closing bid and
asked prices on such day on the principal national securities exchange on which
the Common Stock is listed or admitted to trading, or, if the Common Stock is
not quoted on such National Market System nor listed or admitted to trading on a
national securities exchange, the average of the closing bid and asked prices in
the over-the-counter market on the day for which the determination is being made
as reported through Nasdaq, or, if bid and asked prices for the Common Stock on
such day are not reported through Nasdaq, the average of the bid and asked
prices for such day as furnished by any New York Stock Exchange member firm
regularly making a market in the Common Stock selected for such purpose by the
Board, or, if none of the foregoing is applicable, then the fair market value of
the Common Stock as determined in good faith by the Board in its sole
discretion.

                                      -35-
<PAGE>
 
     "Stock Option" means an option to purchase Common Stock granted pursuant to
the Plan.

     "Subsidiary" means a corporation, domestic or foreign, of which not less
than 50% of the voting shares are held by the Company or by a Subsidiary,
whether or not such corporation now exists or hereafter is organized or acquired
by the Company or by a Subsidiary.

        Administration. The Plan shall be administered by the Board, and the
Board shall have authority to grant Stock Options to eligible Directors from
time to time pursuant to the Plan. Subject to the applicable provisions of the
Plan, the Board shall have authority to interpret the provisions of the Plan and
to decide all questions of fact arising in the application of such provisions;
to select the Directors to whom Stock Options shall be granted; to determine
when, whether, and in what amounts Stock Options shall be granted; to determine
the amount, terms, and conditions of each Stock Option; to determine the Fair
Market Value of the Common Stock from time to time; to authorize persons to
execute on behalf of the Company any agreement required to be entered into under
the Plan; to adopt, alter, and repeal such administrative rules, guidelines, and
practices governing the Plan as the Board from time to time shall deem
advisable; and to make all other determinations necessary or advisable for the
administration of the Plan. Unless otherwise expressly provided in the Plan, all
decisions and determinations made by the Board pursuant to the provisions of the
Plan shall be made in the sole discretion of the Board and shall be final and
binding on all persons, including but not limited to the Company, the Directors
to whom Stock Options are granted, the heirs and legal representatives of such
Directors, and the personal representatives and beneficiaries of the estates of
such Directors.

        Common Stock Subject to the Plan.The Company shall reserve and keep
available for issuance under the Plan 100,000 shares of Common Stock, subject to
adjustment pursuant to Section 16.  Such shares may consist in whole or in part
of authorized and unissued shares or treasury shares or any combination thereof.
Except as otherwise provided in the Plan, any shares subject to a Stock Option
which expires or terminates unexercised as to such shares shall again be
available for the grant of Stock Options.

        Eligibility to Receive Stock Options.Stock Options may be granted under
the Plan only to Directors who are not employees of the Company or a Subsidiary
on the date of the grant.

        Stock Options. All Stock Options shall be nonqualified stock options for
purposes of the Code.  Stock Options shall be evidenced by agreements in such
form as the Board shall approve from time to time; such agreements shall contain
in substance the following terms and conditions and may contain such additional
terms and conditions, not inconsistent with the terms of the Plan, as the Board
shall deem appropriate:

        Type of Option. Each option agreement shall identify the Stock Option
evidenced thereby as a nonqualified stock option for purposes of the Code.

                                      -36-
<PAGE>
 
        Option Price. Each option agreement shall set forth the number of shares
of Common Stock covered by the stock option and the applicable option exercise
price per share, which price shall not be less than the Fair Market Value of the
Common Stock on the date the Stock Option is granted or less than the par value
of the Common Stock.

        Term. Each option agreement shall state the period or periods of time
during which the Stock Option may be exercised, in whole or in part, which shall
be such period or periods of time as the Board may determine at the time the
Stock Option is granted; provided, that no Stock Option shall be exercisable
more than ten years after the date of its grant; and provided further, that each
Stock Option shall become and remain exercisable as provided in the option
agreement relating to such Stock Option.

        Payment for Shares.  Each option agreement shall require the option
exercise price per share to be paid in full in cash at the time the Stock Option
is exercised with respect to any of the shares covered by such Stock Option.

     7. Cessation of Service as a Director.  Unless the applicable option
agreement provides otherwise, if the grantee of a Stock Option ceases to be a
Director for any reason other than retirement from the Board under the
circumstances described in Section 8 or death, then each outstanding but
unexercised Stock Option held by such grantee shall continue to be exercisable
only to the extent that it was exercisable at the time that such grantee ceased
to be a Director and only until the earlier of (i) ninety days after such
grantee ceased to be a Director or (ii) the expiration of the term of such Stock
Option; and to the extent not exercisable or not exercised (if exercisable) by
such applicable date, such Stock Option shall terminate and be of no further
force or effect.

     8. Retirement from Board.  Unless the applicable option agreement
provides otherwise, if the grantee of a Stock Option ceases to be a Director
(other than by reason of death) and at the time of such occurrence (the
"Retirement Date") is at least age 65 with ten or more years of service as a
Director or is at least age 70 with five or more years of service as a Director,
then each outstanding but unexercised Stock Option held by such grantee on the
Retirement Date shall continue to be or become exercisable in accordance with
its terms until the earlier of (i) five years after the Retirement Date or (ii)
the expiration of the term of such Stock Option; and to the extent not
exercisable or not exercised (if exercisable) by such applicable date, such
Stock Option shall terminate and be of no further force or effect.

     9. Death.  Unless the applicable option agreement provides otherwise, if
the grantee of a Stock Option dies, then each outstanding but unexercised Stock
Option which had been held by such grantee for at least twelve months as of the
date of such grantee's death automatically shall become exercisable in full (if
not already exercisable) upon such grantee's death.  Each outstanding but
unexercised Stock Option which becomes exercisable pursuant to the preceding
sentence and each outstanding but unexercised Stock Option held by such grantee
which was exercisable on the date of such grantee's death may be exercised by
the legal representative of such grantee's estate or by the beneficiaries of
such estate to whom such Stock Option is distributed until the earlier of (i)
three years 

                                      -37-
<PAGE>
 
after the date of such grantee's death or (ii) the expiration of the term of
such Stock Option; and to the extent not exercisable or not exercised (if
exercisable) by such applicable date, such Stock Option shall terminate and be
of no further force or effect.

     10.  Acceleration of Exercisability.  The Board shall have the authority to
accelerate the exercisability of any outstanding Stock Option, subject to any
applicable requirements of the Plan, under such circumstances and upon such
terms and conditions as the Board shall deem appropriate.

     11.  General Restrictions. Each Stock Option grant under the Plan shall be
subject to the requirement that if at any time the Board shall determine that
(i) the listing, registration, or qualification of the shares of Common Stock
subject or related thereto upon any securities market or securities exchange or
under any state or federal law, (ii) the consent or approval of any governmental
regulatory body, or (iii) an agreement by the grantee of such Stock Option with
respect to the disposition of the shares of Common Stock subject thereto is
necessary or desirable as a condition of, or in connection with, such grant or
the issuance of shares of Common Stock thereunder, then such Stock Option grant
may not be consummated and any rights under such Stock Option may not be
exercised in whole or in part unless and until such listing, registration,
qualification, consent, approval, or agreement shall have been effected or
obtained upon conditions acceptable to the Board.

     12.  Rights of a Stockholder. The grantee of a Stock Option shall have no
rights as a stockholder of the Company with respect to the shares of Common
Stock subject to such Stock Option unless and until certificates for such shares
of Common Stock are issued to such grantee upon the timely and proper exercise
of such Stock Option.

     13.  No Right to Continue as a Director. Nothing in the Plan or in any
agreement entered into pursuant to the Plan shall confer upon any Director the
right to continue to serve as a Director of the Company.

     14.  Indemnification. No member of the Board, and no officer or employee of
the Company acting on behalf of the Board, shall be personally liable for any
action, determination, or interpretation taken or made in good faith with
respect to the Plan; and all members of the Board and each officer or employee
of the Company acting on behalf of the Board shall, to the extent permitted by
law, be fully indemnified by the Company in respect of any such action,
determination, or interpretation.

     15.  Non-Assignability. No Stock Option granted under the Plan shall be
assignable or transferable by the grantee thereof except by will or by the laws
of descent and distribution.  During the lifetime of a grantee of a Stock
Option, such Stock Option may be exercised only by such grantee or such
grantee's legal representative.

     16.  Nonuniform Determinations. The Board's determinations under the Plan
(including but not limited to determinations of the persons to receive Stock
Option grants, the amount and timing of such grants, and the terms and
provisions of such grants) need not be uniform and may be made by the Board
selectively among the Directors who receive, or are eligible to receive, Stock
Option grants.

                                      -38-
<PAGE>
 
     17.  Adjustments. In the event of any change in the outstanding shares of
Common Stock by reason of a stock dividend or distribution, stock split,
recapitalization, merger, reorganization, consolidation, split-up, spin-off,
combination of shares, exchange of shares, or other change in corporate
structure affecting the Common Stock, the Board shall make appropriate
adjustments in (a) the aggregate number of shares of Common Stock (i) reserved
for issuance under the Plan and (ii) covered by outstanding Stock Option grants
and (b) the exercise price related to outstanding Stock Options; provided, that
the number of shares subject to any Stock Option always shall be a whole number.

     18.  Termination and Amendment. The Board may terminate the Plan or amend
the Plan or any portion thereof at any time, including but not limited to
amendments to the Plan necessary to comply with the requirements of Section
16(b) of the Exchange Act or applicable regulations thereunder, except that the
Board may not increase the maximum number of shares which may be issued under
the Plan (other than by way of adjustments made pursuant to Section 17), extend
the maximum period during which any Stock Option  may be exercised, extend the
term of the Plan, decrease the minimum option price to less than the Fair Market
Value on the date of the grant of a Stock Option, or change the category of
persons eligible to participate in the Plan without stockholder approval if such
approval is required by the applicable rules of the Securities and Exchange
Commission, the Nasdaq National Market, or any national securities exchange on
which the Common Stock is listed.  The termination or any amendment of the Plan
shall not, without the consent of a Stock Option grantee, adversely affect such
grantee's rights under a Stock Option previously granted to such grantee.  The
Board may amend the terms and conditions of any Stock Option grant previously
made, prospectively or retroactively, as long as such amendment is not
inconsistent with the terms of the Plan; but, except as otherwise expressly
permitted by the Plan and subject to Section 17, no such amendment shall
adversely affect the rights of the grantee of such Stock Option without such
grantee's consent.

     19.  Term of Plan. Subject to approval of the Plan by the stockholders of
the Company not later than December 31, 1997, the Plan shall become effective on
the date on which the Plan is approved and adopted by the Board and shall
terminate for purposes of further Stock Option grants on the first to occur of
(i) December31, 2006, or (ii) the effective date of the termination of the Plan
by the Board pursuant to Section 18.  No Stock Options may be granted under the
Plan after the termination of the Plan, but such termination shall not affect
any Stock Options outstanding at the time of such termination or the authority
of the Board to continue to administer the Plan apart from the making of further
Stock Option grants.  The Board may grant Stock Options under the Plan prior to
approval of the Plan by the stockholders of the Company, but any Stock Options
so granted shall be subject in all respects to such approval. Notwithstanding
the provisions of any option agreement evidencing a Stock Option granted prior
to approval of the Plan by the stockholders of the Company, such Stock Option
may not be exercised to any extent prior to such stockholder approval. If such
stockholder approval is not given by December 31, 1997, then the Plan and all
Stock Options granted thereunder automatically shall terminate and be of no
further force or effect at the close of business on December 31, 1997.

                                      -39-
<PAGE>
 
     20.  Governing Law. The Plan shall be governed by and construed in
accordance with the laws of Delaware.

                                      -40-


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