SPANLINK COMMUNICATIONS INC
SC TO-T/A, 2000-03-30
TELEPHONE & TELEGRAPH APPARATUS
Previous: CORRECTIONAL SYSTEMS INC, NT 10-K, 2000-03-30
Next: KARTS INTERNATIONAL INC, NT 10-K, 2000-03-30



<PAGE>   1

- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------

                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549
                            ------------------------

                                AMENDMENT NO. 1
                                       TO
                                  SCHEDULE TO
           TENDER OFFER STATEMENT UNDER SECTION 14(d)(1) OR 13(e)(1)
                     OF THE SECURITIES EXCHANGE ACT OF 1934
                            ------------------------

                         SPANLINK COMMUNICATIONS, INC.
                           (NAME OF SUBJECT COMPANY)

                SPANLINK COMMUNICATIONS, INC. (SUBJECT COMPANY)

                     SPANLINK ACQUISITION, CORP. (OFFEROR)

<TABLE>
<S>                       <C>
BRETT A. SHOCKLEY         (OFFERORS AND AFFILIATES OF
LOREN A. SINGER, JR.      BOTH SPANLINK
TODD A. PARENTEAU         COMMUNICATIONS, INC. AND
                          SPANLINK ACQUISITION,
                          CORP.)
</TABLE>

                           (NAMES OF FILING PERSONS)
                            ------------------------

                     COMMON SHARES, NO PAR VALUE PER SHARE
                         (TITLE OF CLASS OF SECURITIES)
                            ------------------------

                                  846492 10 6
                     (CUSIP NUMBER OF CLASS OF SECURITIES)
                            ------------------------

                                 BRETT SHOCKLEY
                            CHIEF EXECUTIVE OFFICER
                         SPANLINK COMMUNICATIONS, INC.
                             7125 NORTHLAND TERRACE
                             MINNEAPOLIS, MN 55428
                           TELEPHONE: (612) 971-2114
                           FACSIMILE: (612) 971-2314
          (NAME, ADDRESS AND TELEPHONE NUMBER OF PERSON AUTHORIZED TO
        RECEIVE NOTICES AND COMMUNICATIONS ON BEHALF OF FILING PERSONS)
                            ------------------------

                                    COPY TO:
                                  ROBERT RANUM
                            FREDRIKSON & BYRON, P.A.
                           1100 INTERNATIONAL CENTRE
                            900 SECOND AVENUE SOUTH
                             MINNEAPOLIS, MN 55402
                            ------------------------

                           CALCULATION OF FILING FEE*
- --------------------------------------------------------------------------------

<TABLE>
<S>                                                  <C>
              TRANSACTION VALUATION                                AMOUNT OF FILING FEE
- ------------------------------------------------------------------------------------------------------
                   $39,370,000                                            $7,875
</TABLE>

- --------------------------------------------------------------------------------

* ESTIMATED FOR PURPOSES OF CALCULATING THE AMOUNT OF THE FILING FEE ONLY. THIS
  AMOUNT ASSUMES THE PURCHASE OF 3,750,000 SHARES OF COMMON STOCK, NO PAR VALUE
  (THE "COMMON SHARES"), OF SPANLINK COMMUNICATIONS, INC., AT A PRICE OF $10.50
  PER COMMON SHARE IN CASH. THE AMOUNT OF THE FILING FEE CALCULATED IN
  ACCORDANCE WITH REGULATION 240.0-11 OF THE SECURITIES EXCHANGE ACT OF 1934, AS
  AMENDED, EQUALS 1/50TH OF ONE PERCENT OF THE VALUE OF THE TRANSACTION.

[X] CHECK BOX IF ANY PART OF THE FEE IS OFFSET AS PROVIDED BY RULE 0-11 (A)(2)
    AND IDENTIFY THE FILING WITH WHICH THE OFFSETTING FEE WAS PREVIOUSLY PAID.
    IDENTIFY THE PREVIOUS FILING BY REGISTRATION STATEMENT NUMBER, OR THE FORM
    OR SCHEDULE AND THE DATE OF ITS FILING.

<TABLE>
<S>                       <C>              <C>                       <C>
AMOUNT PREVIOUSLY                          FILING PARTY............
  PAID..................  $7,875                                     SPANLINK COMMUNICATIONS, INC.
FORM OR REGISTRATION                       DATE FILED..............
  NO. ..................  SCHEDULE TO                                FEBRUARY 29, 2000
</TABLE>

[ ] CHECK THE BOX IF THE FILING RELATES SOLELY TO PRELIMINARY COMMUNICATIONS
    MADE BEFORE THE COMMENCEMENT OF A TENDER OFFER.

CHECK THE APPROPRIATE BOXES BELOW TO DESIGNATE ANY TRANSACTIONS TO WHICH THE
STATEMENT RELATES:

<TABLE>
    <S>                                                <C>
    [X] THIRD PARTY TENDER OFFER SUBJECT TO RULE       [X] GOING PRIVATE TRANSACTION SUBJECT TO RULE
      14d-1.                                           13e-3.
    [ ] ISSUER TENDER OFFER SUBJECT TO RULE 13e-4.     [ ] AMENDMENT TO SCHEDULE 13D UNDER RULE 13d-2.
</TABLE>

CHECK THE FOLLOWING BOX IF THE FILING IS A FINAL AMENDMENT REPORTING THE RESULTS
OF THE TENDER OFFER:  [ ]

- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>   2

     This Amendment No. 1 amends the Tender Offer Statement on Schedule TO filed
by Spanlink Acquisition Corp., a Minnesota corporation ("Purchaser"), on
February 29, 2000, relating to the offer by Purchaser to purchase all of the
outstanding common shares, no par value per share (each a "Common Share"), of
Spanlink Communications, Inc., a Minnesota corporation (the "Company"), not
already owned by the Purchaser at $10.50 per Common Share, net to the seller in
cash, without interest (the "Per Share Amount"), upon the terms and subject to
the conditions set forth in the Offer to Purchase dated February 29, 2000 (the
"Offer to Purchase"), and in the related Letter of Transmittal (the "Letter of
Transmittal"), copies of which were attached as Exhibit (a)(1) to the Schedule
TO filed February 29, 2000. Unless otherwise defined herein, all capitalized
terms used herein shall have the respective meanings given such terms in the
Offer to Purchase or the Schedule TO.

ITEM 12.  MATERIALS TO BE FILED AS EXHIBITS.

Item 12 is hereby amended and supplemented as follows:

<TABLE>
<S>           <C>
 (a)(1)       First Amendment to Offer to Purchase dated March 29, 2000.
 (a)(5)(iii)  Press Release issued by the Purchaser regarding the
              extension of the termination date of the Offer to Purchase.
 (c)(2)       Report of Dougherty & Company LLC delivered to Special
              Committee of the Board of Spanlink Communications, Inc. in
              support of fairness opinion.
*(c)(3)       Report of Dougherty & Company LLC delivered to the Board of
              Spanlink Communications, Inc. in connection with February
              23, 1999 valuation analysis.
 (d)(1)       Agreement and Plan of Merger, dated as of February 25, 2000,
              among the Company, Purchaser and Cisco Systems, Inc.
              (incorporated by reference to Annex B of the Offer to
              Purchase attached hereto as Exhibit (a)(1)).
 (d)(2)       Stock Purchase Agreement, dated as of February 25, 2000,
              between Purchaser and Cisco Systems, Inc. (incorporated by
              reference to Annex C of the Offer to Purchase attached
              hereto as Exhibit (a)(1)).
</TABLE>

- ---------------
* To be filed by Amendment.
<PAGE>   3

                                   SIGNATURES

     After due inquiry and to the best of my knowledge and belief, I certify
that the information set forth in this statement is true, complete and correct.

Date: March 30, 2000

                                          SPANLINK ACQUISITION CORP.

                                          By: /s/ BRETT A. SHOCKLEY
                                            ------------------------------------
                                            Name: Brett A. Shockley
                                            Title: Chief Executive Officer

                                          SPANLINK COMMUNICATIONS, INC.

                                          By: /s/ BRETT A. SHOCKLEY
                                            ------------------------------------
                                            Name: Brett A. Shockley
                                            Title: Chief Executive Officer

                                          /s/ BRETT A. SHOCKLEY
                                          --------------------------------------
                                          Brett A. Shockley

                                          /s/ LOREN A. SINGER, JR.
                                          --------------------------------------
                                          Loren A. Singer, Jr.

                                          /s/ TODD A. PARENTEAU
                                          --------------------------------------
                                          Todd A. Parenteau

<PAGE>   1

                                                                  EXHIBIT (A)(1)

               FIRST AMENDMENT TO THE OFFER TO PURCHASE FOR CASH
                     ALL OUTSTANDING SHARES OF COMMON STOCK

                                       OF

                         SPANLINK COMMUNICATIONS, INC.
                                       AT
                              $10.50 NET PER SHARE
                                       BY

                           SPANLINK ACQUISITION CORP.

    SPANLINK ACQUISITION CORP. HAS AMENDED ITS OFFER TO PURCHASE FOR CASH AS
FOLLOWS:

    THE OFFER AND WITHDRAWAL RIGHTS HAVE BEEN EXTENDED. THE OFFER AND WITHDRAWAL
RIGHTS PERIOD ORIGINALLY EXPIRING MARCH 30, 2000 WILL NOW EXPIRE AT 5:00 P.M.
MINNESOTA TIME ON APRIL 12, 2000, UNLESS THE OFFER IS EXTENDED.

    SHAREHOLDERS WHO HAVE PREVIOUSLY VALIDLY TENDERED SHARES PURSUANT TO THE
INITIAL OFFER TO PURCHASE AND WHO HAVE NOT WITHDRAWN THOSE SHARES NEED NOT TAKE
ANY FURTHER ACTION IN ORDER TO TENDER SHARES PURSUANT TO THE OFFER, AS AMENDED.
SHAREHOLDERS WHO HAVE TENDERED SHARES ON OR PRIOR TO MARCH 30, 2000 PURSUANT TO
GUARANTEED DELIVERY PROCEDURES SHOULD COMPLY WITH THE REQUIRED PROCEDURES. SEE
"PROCEDURES FOR TENDERING SHARES" IN THE ORIGINAL OFFER TO PURCHASE.

    Questions and requests for assistance or for additional copies of this
amended Offer to Purchase, the original Offer to Purchase, the Letter of
Transmittal or other tender offer materials may be directed to Corporate
Investor Communications, Inc. (the "Information Agent") at its addresses and
telephone numbers set forth on the back cover of this First Amendment to the
Offer to Purchase. Shareholders may also contact brokers, dealers, commercial
banks or trust companies for assistance concerning the Offer.

    THIS TRANSACTION HAS NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND
EXCHANGE COMMISSION NOR HAS THE COMMISSION PASSED UPON THE FAIRNESS OR MERITS OF
SUCH TRANSACTION OR UPON THE ACCURACY OR ADEQUACY OF THE INFORMATION CONTAINED
IN THIS DOCUMENT. ANY REPRESENTATION TO THE CONTRARY IS UNLAWFUL.
                    THE INFORMATION AGENT FOR THE OFFER IS:
                    CORPORATE INVESTOR COMMUNICATIONS, INC.

                        THE DEPOSITARY FOR THE OFFER IS:
                               NORWEST BANK, N.A.

March 30, 2000
<PAGE>   2

     The Offer to Purchase is hereby amended and supplemented as follows:

1. "SUMMARY TERM SHEET -- HOW MUCH ARE YOU WILLING TO PAY AND WHAT IS THE FORM
OF PAYMENT?" on page 1 of the Offer to Purchase is hereby amended and
supplemented to restate the paragraph as follows:

     HOW MUCH ARE YOU OFFERING TO PAY AND WHAT IS THE FORM OF PAYMENT?

          We, the Purchaser, are offering to pay $10.50 per share, net to you in
     cash. If you tender your Shares to us in the Offer, you will not have to
     pay brokerage fees or similar expenses.

2. "SPECIAL FACTORS -- BACKGROUND OF THE OFFER" is hereby amended and
supplemented to restate the third paragraph on page 6 of the Offer to Purchase
as follows:

          On September 29, 1998, a special meeting of the board of directors was
     convened to discuss a proposal by Dougherty & Company to seek a strategic
     investor or acquiror for the Company. At this meeting, the board listened
     to a presentation by Dougherty & Company regarding the alternatives the
     Company had available to raise additional funds. Dougherty & Company
     recommended that the Company seek a strategic investor or acquiror and
     presented a proposal for Dougherty & Company to act as investment banker
     for the Company in such a search. In connection with its consideration of
     Dougherty & Company's proposal, the board considered other alternatives to
     maximize shareholder value, including an additional public offering of the
     Company's equity, additional debt financing and new areas of focus for the
     Company's business. The board concluded that the relatively low trading
     price of the Company's common stock precluded an additional public equity
     offering and that it was inadvisable to place additional pressure on the
     Company's cash flow and operations by adding debt. Regarding new areas of
     focus, the board determined that the Company's existing business with its
     key customer could be placed at risk if resources were diverted to new
     areas. Following this discussion, Mr. Shockley recommended that Dougherty &
     Company be retained to do a preliminary valuation and explore the
     possibility of finding an acceptable investor or acquiror. The board
     unanimously voted to retain Dougherty & Company to begin such an analysis.

3. "SPECIAL FACTORS -- RECOMMENDATION OF THE SPECIAL COMMITTEE AND BOARD OF
DIRECTORS; FAIRNESS OF THE OFFER -- Market Price and Premium; Factors; Affecting
Stock Price" is hereby amended and supplemented to restate the last paragraph on
page 11 of the Offer to Purchase as follows:

          Market Price and Premium; Factors Affecting Stock Price.  The Special
     Committee considered the historical market prices and recent trading
     activity of the Common Stock with a particular emphasis on the relationship
     between the $10.50 per Share cash price offered and the trading history of
     the Common Stock. In particular, the Special Committee noted that the
     $10.50 per Share cash price offered represents a premium of (x)
     approximately 9.1% over the $9.625 per Share closing price on the Nasdaq
     SmallCap Market on February 18, 2000, one week before the Merger Agreement
     was publicly announced, and (y) approximately 30.8% over the $8.03 per
     Share closing price on the Nasdaq SmallCap Market on January 25, 2000, one
     month prior to the announcement. The Special Committee also considered
     certain factors that, in the analysis presented by Dougherty & Company,
     were believed to be causing the Common Stock to trade at prices higher than
     the Company's minority interest trading value at such times. The Special
     Committee and Dougherty & Company believed that the Company's stock was
     trading above the publicly-traded minority value that would be supported by
     any rational analysis. Before the public announcement of the Merger
     Agreement, the Company observed some comments on internet message boards
     speculating that the Company might be acquired and believes the price was
     driven by speculation of a possible transaction. Because it is the
     Company's policy not to comment on rumors, the Company did not issue a
     press release or otherwise respond to these rumors. Moreover, Cisco had
     advised the Company that Cisco did not wish for the Company to disclose the
     transaction until the Merger Agreement was signed and the tender offer
     materials were prepared for distribution. The Company could not announce
     the transaction earlier without placing the transaction at risk. The
     Company completed the Merger Agreement and drafts of the tender offer
     materials by February 25. On that date the parties executed the Merger
     Agreement and issued a press release announcing the transaction. The
     Special Committee did not consider it necessary to update their
     recommendation when the February 24 market

                                        1
<PAGE>   3

     price temporarily exceeded $10.50 per share based on (a) the February 25,
     2000 opinion of Dougherty & Company, and (b) because the Special Committee
     was of the view, supported by advice from Dougherty & Company, that the
     market price was driven by speculation and therefore not an accurate
     indication of value.

4. "SPECIAL FACTORS -- RECOMMENDATION OF THE SPECIAL COMMITTEE AND BOARD OF
DIRECTORS; FAIRNESS OF THE OFFER -- Dougherty & Company Fairness Opinion and
Valuation Data" is hereby amended and supplemented to restate the fourth
paragraph on page 12 of the Offer to Purchase as follows:

          Dougherty & Company Fairness Opinion and Valuation Data.  The Special
     Committee also considered the financial presentation of Dougherty & Company
     and their oral opinion delivered at the Special Committee meeting held on
     the morning of February 20, 2000 (and subsequently confirmed in writing) to
     the effect that, as of the date of such opinion and based upon and subject
     to the assumptions, factors and limitations set forth therein, the $10.50
     per Share in cash being offered in the Offer and to be received in the
     Merger is fair, from a financial point of view, to the Company's
     Non-Affiliated Shareholders. A copy of Dougherty & Company's written
     opinion setting forth the assumptions made, matters considered and
     limitations on the review undertaken by Dougherty & Company is attached as
     Annex A to this Offer to Purchase and is incorporated herein by reference.
     Shareholders are urged to, and should, read the opinion of Dougherty &
     Company carefully and in its entirety (see "Annex A -- Opinion of the
     Special Committee's Financial Advisor"). In considering this information,
     the Special Committee took into account the presentation of Dougherty &
     Company regarding their analysis of the Company's value based upon
     comparable public company, comparable merger and acquisition transaction,
     and discounted cash flow data. The Special Committee did not consider the
     Company's value from a net book value or liquidation standpoint. The
     Special Committee and Dougherty & Company believed that these methods were
     irrelevant in valuing a technology company such as the Company due to the
     potentially significant values embodied in intangible assets and the low
     values likely to be realized upon a liquidation. Moreover, Dougherty &
     Company believed that net book value and liquidation value were
     inappropriate for measuring the going concern value of the Company.

5. "SPECIAL FACTORS -- RECOMMENDATION OF THE SPECIAL COMMITTEE AND BOARD OF
DIRECTORS; FAIRNESS OF THE OFFER -- Value of Potential Technology or
Opportunities" is hereby amended and supplemented to restate the fifth full
paragraph on page 13 of the Offer to Purchase as follows:

          Value of Potential Technology or Opportunities.  The Special Committee
     investigated and considered the Company's technology and opportunities to
     determine whether there was additional value not know by the members or
     reflected in the Company's stock price. Following their investigation, the
     Special Committee concluded that there was no technology or other value in
     the Company not known to the Special Committee or reflected in the
     Company's stock price. The Special Committee took into consideration the
     knowledge of its members regarding the Company's business, technology and
     opportunities developed through their long association with the Company.
     The Special Committee believed that this investigation supported the
     determination of fairness by confirming that the Company's technology and
     opportunities had been appropriately evaluated by the Special Committee and
     Dougherty & Company.

6. "SPECIAL FACTORS -- OPINION OF FINANCIAL ADVISOR -- Stock Trading History" is
hereby amended and supplemented to restate the last paragraph on page 17 of the
Offer to Purchase as follows:

       Stock Trading History

          Dougherty & Company reviewed the historical market prices and trading
     volumes of the Common Stock from February 18, 1999 to February 18, 2000.
     Dougherty & Company also compared the Company's closing stock price with an
     index composed of the Comparable Public Companies. This information was
     presented solely to provide the Special Committee of the Board with
     background information regarding the price of the Common Stock over the
     period indicated. Dougherty & Company noted that over the indicated
     periods, the high and low prices for shares of Common Stock were $9.63 per
     share and $2.00 per share, respectively, and that the average daily trading
     volume of the market price of the Common Stock was approximately 32,364
     shares. Dougherty & Company also observed that the

                                        2
<PAGE>   4

     market price of the Common Stock increased 133.3%, but had underperformed
     the market value weighted index of the Comparable Public Companies over the
     one-year period analyzed. Dougherty & Company believed that in the weeks
     preceding announcement of the Merger Agreement, certain factors were
     causing the Common Stock to trade at prices higher than the Company's
     minority interest trading value at such times. Dougherty & Company believed
     the Company's stock was trading above the publicly-traded minority value
     that would be supported by any rational analysis as a result of speculation
     that the Company might be acquired.

7. "SPECIAL FACTORS" is hereby amended and supplemented to add, immediately
prior to "Opinion of Financial Advisor" on page 15, the following:

     FEBRUARY 23, 1999 VALUATION ANALYSIS

          In the fall of 1998, the Company engaged Dougherty & Company to
     prepare a valuation analysis and assist the Company in seeking a strategic
     investor or acquiror. Dougherty & Company, as part of its investment
     banking business, is engaged in the valuation of businesses and their
     securities in connection with mergers and acquisitions, negotiated
     underwritings, private placements, and valuations for estate, corporate and
     other purposes. Dougherty & Company is a recognized investment banking firm
     experienced in providing advice in connection with mergers and acquisitions
     and related transactions.

          In connection with its engagement in the fall of 1998, Dougherty &
     Company (i) reviewed certain publicly available financial statements and
     other information of the Company, (ii) reviewed certain internal financial
     statements and other financial and operating data concerning the Company
     prepared by the Company's management, (iii) analyzed certain financial
     projections prepared by the Company's management, (iv) discussed the past
     and current operations and financial condition and the prospects of the
     Company with the Company's management, (v) reviewed the reported prices and
     trading activity of the Company's Common Stock, (vi) compared the financial
     performance of the Company and the prices and trading activity of the
     Common Stock with that of certain other comparable publicly-traded
     companies and their securities, (vii) reviewed the financial terms, to the
     extent publicly available, of certain comparable acquisition transactions,
     (viii) performed such other analyses as it deemed appropriate. No
     limitations were imposed by the Board upon Dougherty & Company with respect
     to the investigations made or procedures followed by it in preparing the
     February 23, 1999 valuation analysis.

          The valuation analysis was presented to the Company's Board on
     February 23, 1999, about one year before the execution of the Merger
     Agreement on February 25, 2000. During that one-year period, the Company's
     business declined materially from revenues of $11,083,239 and net income of
     $263,953 for the year ended December 31, 1998 to revenues of $9,602,882 and
     a net loss of $1,369,938 for the year ended December 31, 1999.

          The Company's outlook for future operations was significantly more
     optimistic in February, 1999 than it was in February, 2000. In February,
     1999 the Company projected 1999 revenues of $18,000,000, almost double the
     actual 1999 revenues of $9,602,882, and projected 1999 net income of
     $1,189,000, about $2,500,000 greater than the actual 1999 net loss of
     $1,369,938. In February 1999, the Company expected revenues to grow from
     $18,000,000 in 1999 to $27,000,000 in 2000 and $37,800,000 in 2001. In
     February 1999 the Company expected net income would grow from $1,189,000 in
     1999 to $2,716,000 in 2000 and $4,382,000 in 2001. As set forth below under
     the heading "Opinion of Financial Advisor -- Other Matters", the
     projections which the Company provided to Dougherty for its February 25,
     2000 fairness opinion are significantly more conservative. The Company
     acknowledges that its February 1999 projections were, in hindsight,
     inaccurate and do not reflect the Company's current expectations for future
     performance. Because these inaccurate projections were used in the
     Comparable Public Company Analysis and the Discounted Cash Flow Analysis
     performed in connection with the February 23, 1999 valuation analysis and
     described below, these analyses should not be relied upon.

          Although the Company's operating results deteriorated in 1999, the
     market values of companies in the computer telephony/call center software
     industry were generally increasing, resulting in improved valuation
     multiples in February, 2000 as compared to February, 1999. The Comparable
     Public Company Analysis and the Comparable Merger and Acquisition
     Transaction Analysis performed for the

                                        3
<PAGE>   5

     February 23, 1999 valuation analysis and described below were based on
     multiples that, in general, have improved materially since February 1999.
     As a result, these analyses should not be relied upon.

          Because of the significant changes in the Company's historical and
     projected operating results and in the market for comparable companies from
     February, 1999 to February, 2000, the Special Committee did not rely on the
     February 23, 1999 valuation analysis in making its determination to approve
     and recommend the Merger Agreement and the transactions contemplated
     thereby, including the Offer and the Merger.

          In preparing the February 23, 1999 valuation analysis, Dougherty &
     Company performed certain procedures, including each of the analyses
     described below, and reviewed with the Board the assumptions on which such
     analyses were based as well as other factors.

       Comparable Public Company Analysis

          Using publicly available information, Dougherty & Company analyzed and
     compared certain operating, financial and market trading information of the
     Company with that of six publicly traded companies operating in the
     computer telephony/call center software industry deemed by Dougherty &
     Company to be generally comparable to the Company. The selected comparable
     companies were Brite Voice Systems, Inc., DaVox Corporation, Edify
     Corporation, Geneysis Telecommunications Laboratories, Inc., GeoTel
     Communications, Inc., InterVoice, Inc., Melita International Corporation,
     Periphonics Corporation, Syntellect Inc. and Talk Corporation
     (collectively, the "Comparable Public Companies").

          Dougherty & Company reviewed, among other things, the equity market
     values plus net debt (the "Enterprise Value") as multiples of latest twelve
     month ("LTM") and estimated 1999 revenues, LTM earnings before interest,
     taxes, depreciation and amortization ("EBITDA") and LTM earnings before
     interest and taxes ("EBIT") for the Comparable Public Companies. Dougherty
     & Company also reviewed the Comparable Public Companies' multiples of
     equity market value to LTM, and estimated 1999 and estimated 2000 earnings
     per share ("EPS"). All multiples were based on closing stock prices as of
     January 22, 1999. Due to the Company's LTM results, multiples based on
     EBITDA, EBIT and EPS did not yield meaningful results. Applying an
     Enterprise Value to 1999 projected revenue multiples for the Comparable
     Public Companies of 2.0x to the 1999 projected revenue for the Company
     resulted in an equity value for the Company of $6.94 per share. To obtain
     an estimate of control value, Dougherty & Company applied control premiums
     ranging from 20.0% to 40.0%, resulting in values of $8.47 to $9.88 per
     share. Because this analysis was conducted in February 1999 using
     inaccurate projections and multiples which do not reflect current market
     conditions, it should not be relied upon.

          Dougherty & Company performed a price to earnings (P/E) based
     valuation of the Company based on projected 2000 net income using financial
     projections prepared by the management of Spanlink. Dougherty & Company
     discounted to present value the projected share price of the Company's
     Common Stock at December 31, 2000. The projected stock prices were based
     upon a range of P/E ratios of 20 to 28 times projected 2000 EPS. Dougherty
     & Company used a range of discounts rates of 22.0% to 26.0% which were
     based on an analysis of the Company's cost of equity capital, competitive
     position and industry conditions. These assumptions produced stock prices
     with present values ranging between $5.80 and $8.65 per share (without
     giving effect to a change in control premium). Because this analysis was
     conducted in February 1999 using inaccurate projections and P/E ratios
     which do not reflect current market conditions, it should not be relied
     upon.

       Comparable Merger Value and Acquisition Transactions

          Using publicly available information, Dougherty & Company analyzed,
     among other things, the Enterprise Value paid in selected transactions of
     public companies operating in the computer telephony/ call center software
     industry deemed by Dougherty & Company to be generally comparable to the

                                        4
<PAGE>   6

     Company (collectively, the "Comparable Merger and Acquisition
     Transactions"). The Acquirers/ Acquirees were as follows:

<TABLE>
<CAPTION>
                          ACQUIRER                                     ACQUIREE
                          --------                                     --------
            <S>                                          <C>
            DaVox Corp.                                  AnswerSoft, Inc.
            Seibel Systems, Inc.                         Scopus Technology, Inc.
            Oracle Corporation                           Versatility, Inc.
            Aspect Telecommunications, Inc.              Voicetek Telecommunications, Inc.
</TABLE>

          Dougherty & Company analyzed and compared, among other things, the
     Enterprise Value in each transaction as a multiple of LTM revenues, EBITDA
     and EBIT. Applying an Enterprise Value to LTM revenue multiple and a P/E
     multiple to LTM EPS for the Comparable Merger and Acquisition Transactions
     to the corresponding financial data for the Company, resulted in an equity
     reference range for the Company of $7.46 to $8.36 per share. Dougherty &
     Company noted that its Comparable Merger and Acquisition Transaction
     analysis gave effect to a change in control premium, therefore no control
     premium was required. Because this analysis was conducted in February 1999
     using revenue and P/E multiples which do not reflect current market
     conditions, it should not be relied upon.

       Discounted Cash Flow Analysis

          Dougherty & Company performed a discounted cash flow analysis of the
     Company based upon estimates of projected financial performance prepared by
     the management of the Company in February 1999. Dougherty & Company
     calculated a range of implied equity values of the Company based upon the
     discounted present value of the sum of (i) the projected five-year stream
     of unleveraged free cash flow and (ii) the projected terminal value at the
     year 2004. In conducting this analysis, Dougherty & Company applied
     discount rates ranging from 22.0% to 26.0% and multiples of 2004 EBITDA of
     between 8.0 and 12.0. The range of discount rates and terminal multiples of
     EBITDA used in the analysis described above were chosen to reflect the
     growth prospects and risks of the Company including an assessment of, among
     other things, the Company's weighted average cost of capital, competitive
     position and industry conditions.

          Based on this analysis, Dougherty & Company derived an implied equity
     value per share of between $5.99 and $10.17 per share. To obtain an
     estimate of control value, Dougherty & Company applied control premiums
     ranging from 20% to 40% resulting in values of $9.52 to $11.10 per share.
     Because this analysis was conducted in February 1999 using inaccurate
     projections and multiples which do not reflect current market conditions,
     it should not be relied upon.

       Stock Trading History

          Dougherty & Company reviewed the historical market prices and trading
     volumes of the Company's Common Stock during 1998 and year-to-date through
     February 23, 1999. Dougherty & Company noted that based on its valuation
     analysis and using the projected financial information prepared by the
     management of the Company the current and historical stock prices were well
     below the final range of $8.00 to $10.00 indicated by the valuation
     analysis. However, because the valuation analysis was conducted in February
     1999 using inaccurate projections and market data which does not reflect
     current market conditions, it should not be relied upon.

          The foregoing summary of the February 23, 1999 valuation analysis is
     provided only for historical information regarding the actions taken by the
     Company's Board and Dougherty & Company in connection with their attempt to
     find a strategic investor or acquiror for the Company. All of the valuation
     conclusions arising from the February 23, 1999 valuation analysis should
     not be relied upon. For providing its services in assisting the Company in
     a search for a strategic investor or acquiror, the Company paid Dougherty &
     Company a $25,000 retainer fee. The Company also agreed to indemnify
     Dougherty & Company and certain related persons against certain liabilities
     arising out of or in conjunction with its engagement, including certain
     liabilities under federal securities laws. Additional fees would have been
     payable in the event a transaction was closed, but since no transaction was
     closed, the Company did not pay Dougherty & Company any additional fee in
     connection with this engagement

                                        5
<PAGE>   7

8. "SPECIAL FACTORS -- OPINION OF FINANCIAL ADVISOR" is hereby amended and
supplemented to add, immediately prior to the first full paragraph on page 18 of
the Offer to Purchase, the following:

       Other Matters

          In conducting its review and analysis and in arriving at its opinion,
     Dougherty & Company relied upon the management of the Company as to the
     reasonableness and achievability of the Company's financial projections
     (and the assumptions therefor) provided to Dougherty & Company. These
     financial projections were not prepared for public disclosure and do not
     comply with either the published guidelines of the SEC regarding
     projections or forecasts or the American Institute of Certified Public
     Accountants' Guide for Prospective Financial Statements. The projections
     provided to Dougherty & Company were not audited or reviewed by independent
     accountants.

          With the Company's consent, Dougherty & Company assumed that the
     Company's projections reflect the best currently available estimates and
     judgments of the Company's management and that such projections and
     forecasts will be realized in the amounts and in the time periods currently
     estimated by management. Dougherty & Company was not engaged to assess the
     achievability of such projections or assumptions. In addition, Dougherty &
     Company did not conduct an evaluation or appraisal of any of the assets,
     properties or facilities of the Company nor was it furnished with any such
     evaluation or appraisal.

          The following is a summary of the projections provided by the Company
     to Dougherty & Company that Dougherty & Company reviewed and relied upon in
     connection with rendering its fairness opinion.

<TABLE>
<CAPTION>
                                            FOR THE YEARS ENDING DECEMBER 31
                                                         ($000S)
                                   ---------------------------------------------------
                                    2000E      2001E      2002E      2003E      2004E
                                   -------    -------    -------    -------    -------
<S>                                <C>        <C>        <C>        <C>        <C>
Sales..........................    $12,897    $21,000    $30,000    $38,000    $46,000
Cost of Sales..................      5,159      9,450     12,600     14,820     16,560
                                   -------    -------    -------    -------    -------
Gross Margin...................      7,738     11,550     17,400    $23,180     29,440
Operating Expenses.............      7,738     10,500     14,400     17,100     20,700
                                   -------    -------    -------    -------    -------
Operating Income...............    $     0    $ 1,050    $ 3,000    $ 6,080    $ 8,740
                                   =======    =======    =======    =======    =======
</TABLE>

          In preparing the foregoing projections, the Company assumed that sales
     would grow 34% from 1999 to 2000; 63% from 2000 to 2001; 43% from 2001 to
     2002; 27% from 2002 to 2003 and 21% from 2003 to 2004. The projections
     assume the second half of 2000 will show stronger year-to-year improvement
     than the first half as the Company recovers from deteriorating revenue
     trends in the second half of 1999. The Company expects this year-to-year
     improvement to continue throughout 2001. The declining rate of sales growth
     in subsequent years reflects the larger revenue base. The projections do
     not assume any increased sales attributable to Cisco or its business
     partners. Cost of sales were forecast to decline as a percentage of revenue
     due to the improved product pricing, infrastructure improvements which were
     anticipated to increase custom programming efficiencies and changes in
     revenue mix. The Company assumed that operating expenses would increase at
     a rate much slower than sales due to the effect of spreading higher revenue
     levels over certain operating expenses which are relatively fixed in
     nature.

          The projections set forth above constitute forward-looking statements
     under the federal securities laws. The assumptions and estimates underlying
     the projections are inherently uncertain and, though considered reasonable
     by the Company's management, are subject to a wide variety of significant
     business, economic, and competitive risks and uncertainties that could
     cause actual results to differ materially from those projected, including,
     among others, the following risks and uncertainties:

        - The Company's expectation that revenues from packaged software will
          continue to increase as a percentage of total revenues while revenues
          from custom software decrease as a percentage of total revenues
          depends upon (i) increasing marketplace acceptance and demand of the
          packaged software products; (ii) continuing ability of the Company to
          develop new packaged products to keep pace with technological
          advancements; and (iii) availability of financing to support marketing
          and distribution.

                                        6
<PAGE>   8

        - The Company's expectation that it will continue to increase revenues
          and improve operating performance is subject to the highly competitive
          nature of the computer telecommunications marketplace, the Company's
          dependence on certain significant customers, the loss of which would
          have an adverse effect on the Company, the possibility of adverse
          changes in the general business and economic environment and the
          availability of sufficient financing.

        - The accuracy of the Company's belief that its current capital
          resources will be sufficient to fund current and anticipated business
          operations depends, in part, on meeting anticipated revenue goals,
          operating efficiencies and effective expense management, in addition
          to renewal of the Company's bank line of credit and general and
          competitive conditions.

          The inherent uncertainties in projections increase materially for
     years closer to the end of the projection periods. Accordingly, there can
     be no assurance that projected results are indicative of the Company's
     future performance or that actual results will not be materially higher or
     lower than those projections. Inclusion of these projections in this Offer
     to Purchase should not be regarded as a representation by any person that
     the projected results will be achieved.

          The preparation of a fairness opinion is a complex process and is not
     necessarily susceptible to partial analysis or summary description.
     Selecting portions of the analysis or of the summary set forth above,
     without considering the analysis as a whole, could create an incomplete
     view of the processes underlying Dougherty & Company's opinion. In arriving
     at its opinion, Dougherty & Company considered the results of all such
     analyses. The analyses were prepared solely for purposes of providing its
     opinion to the Special Committee that the Per Share Amount to be received
     by the Non-Affiliated Shareholders pursuant to the Offer and the Merger was
     fair to such holders from a financial point of view.

          Pursuant to the engagement letter dated February 16, 2000 between the
     Company and Dougherty & Company, the Company has agreed to pay Dougherty &
     Company a fee for its evaluation of the fairness of the transaction of
     $100,000. In addition, Dougherty & Company will receive an additional fee
     of $40,000 for acting as financial advisor to the Special Committee and
     assisting in negotiations. Neither of these fees is conditioned upon the
     closing of the Merger. In addition, the Company has agreed to reimburse
     Dougherty & Company for its reasonable out-of-pocket expenses incurred in
     connection with its activities under the letter agreement, regardless of
     whether the Merger is consummated. The Company has also agreed to indemnify
     Dougherty & Company and certain related persons against certain liabilities
     arising out of or in conjunction with its engagement, including certain
     liabilities under federal securities laws.

     LEGAL PROCEEDINGS RELATED TO THE OFFER

          On March 14, 2000, the Company, the Purchaser and the Founding
     Shareholders were served with a summons and complaint regarding a legal
     action with respect to the proposed going private transaction. The
     plaintiff in the lawsuit is Stephen M. Russell, a holder of 2,000 shares of
     the Company's common stock. The lawsuit was filed in Hennepin County
     District Court and names as defendants Spanlink Communications, Inc.,
     Spanlink Acquisition Corp., Brett A. Shockley, Loren A. Singer, Jr., Todd
     A. Parenteau, Bruce E. Humphrey, Thomas R. Madison, Joseph D. Mooney and
     Timothy E. Briggs. The plaintiff asserts that the individual defendants
     breached their fiduciary duty to shareholders in approving the Offer and
     Merger and that the Company and the Purchaser have aided and abetted the
     alleged violations of fiduciary duty. The plaintiff has requested
     certification of a class action on behalf other Company shareholders and
     that Mr. Russell serve as the representative of that class. The plaintiff
     initially sought, among other things, a court order enjoining the
     defendants from proceeding with the Merger, as well as compensatory
     damages, costs and attorney's fees. On March 20, 2000 the Court in this
     matter heard arguments from the parties on a motion for expedited discovery
     and took the matters presented under advisement. On March 23, 2000 the
     Court issued a ruling denying the plaintiff's motion. Discovery in the
     matter is expected to proceed according to normal timing and procedure. The
     Company believes the plaintiff's claims lack merit and intends to defend
     itself vigorously.

                                        7
<PAGE>   9

 9. "SPECIAL FACTORS" is hereby amended and supplemented to add, immediately
prior to the POSITION OF THE PURCHASER REGARDING FAIRNESS OF THE OFFER paragraph
on page 20 of the Offer to Purchase, the following:

     PAST CONTACTS AND TRANSACTIONS

          The Purchaser was formed on February 24, 2000 by the Founding
     Shareholders for the purpose of conducting the Offer and the Merger and
     therefore has engaged in no prior contacts or transactions with the
     Company. The Founding Shareholders, however, have served the Company as
     founders, employees and directors throughout the Company's history. Except
     for serving as employees and directors and receiving compensation in
     connection with such services and except as otherwise described in this
     Offer to Purchase, during the past two years none of the Founding
     Shareholders have purchased any Company securities, engaged in any material
     transactions with the Company, or engaged in negotiations with respect to
     any proposed transaction with the Company.

10. "SPECIAL FACTORS -- POSITION OF THE PURCHASER REGARDING FAIRNESS OF THE
OFFER" is hereby amended and supplemented to restate the paragraphs on page
20-21 of the Offer to Purchase as follows:

     POSITION OF THE PURCHASER AND THE FOUNDING SHAREHOLDERS REGARDING FAIRNESS
OF THE OFFER

          The Purchaser and the Founding Shareholders believe that the
     consideration to be received by the Company's Non-Affiliated Shareholders
     pursuant to the Offer and the Merger is fair to the Non-Affiliated
     Shareholders. The Purchaser and the Founding Shareholders base their belief
     on the following facts: (i) the fact that the Special Committee concluded
     that the Offer and the Merger are fair to, advisable and in the best
     interests of, the Company's Non-Affiliated Shareholders, (ii)
     notwithstanding the fact that Dougherty & Company's opinion was addressed
     to the Special Committee and that neither the Company nor Purchaser is
     entitled to rely on such opinion, the fact that the Special Committee
     received an opinion from Dougherty & Company that, as of the date of such
     opinion and based on and subject to certain matters stated in such opinion,
     the consideration to be paid in the Offer and the Merger is fair to the
     Non-Affiliated Shareholders from a financial point of view, (iii) the fact
     that the per Share price to be paid in the Offer and the Merger represents
     a large premium over the closing price of the Shares in calendar year 1999,
     (iv) the fact that the same consideration will be paid in both the Offer
     and the Merger, (v) the Offer and the Merger will each provide
     consideration to the Company's Shareholders entirely in cash and (vi) the
     other factors enumerated by the Special Committee as supporting their
     recommendation of the Offer and the Merger. The Purchaser and the Founding
     Shareholders did not find it practicable to assign, nor did they assign,
     relative weights to the individual factors considered in reaching their
     conclusion as to fairness.

          The Purchaser and the Founding Shareholders believe that the fairness
     of the transaction to the Non-Affiliated Shareholders is supported by
     procedural safeguards used to protect the Non-Affiliated Shareholders.
     Before discussions regarding the Offer and the Merger began, the Company
     retained an investment banker who undertook a search for a potential buyers
     and received no serious indications of interest. When discussion regarding
     the Offer and Merger developed, the Company's Board of Directors formed the
     Special Committee, thereby removing from the decision making process Brett
     Shockley and Loren Singer, who face a conflict of interest as directors and
     affiliates of the Purchaser. The Special Committee retained Dougherty &
     Company to render an opinion as to the fairness of the Offer and the Merger
     to the Non-Affiliated Shareholders. The Special Committee also retained its
     own legal counsel. The Purchaser and the Founding Shareholders believe that
     these procedural steps protected the Non-Affiliated Shareholders by leaving
     approval of the Offer and Merger in the hands of an independent committee
     of directors with qualified professional guidance. The Purchaser and the
     Founding Shareholders also believe that the earlier unsuccessful search for
     potential buyers for allowed the Special Committee to fairly assess the
     alternatives available to the Company.

          The Offer and the Merger are not structured to require the approval of
     a majority of the Non-Affiliated Shareholders. Assuming that the Purchaser
     purchases shares tendered in the Offer, the Purchaser will be able to
     approve the Merger even if all remaining Non-Affiliated Shareholders vote
     against the Merger. Non-Affiliated Shareholders will have the right to
     dissent from the Merger under the
                                        8
<PAGE>   10

     Minnesota Business Corporation Act. One of the conditions to the Merger
     provides that the Purchaser is not obligated to proceed with the Merger if
     holders of more than 5% of the Company's outstanding shares have exercised
     dissenters' rights.

          In reaching its determination that the Offer and Merger are fair to
     the Non-Affiliated Shareholders, the Purchaser and the Founding
     Shareholders relied significantly upon the determinations of the Special
     Committee and their financial advisor, Dougherty & Company. In addition to
     the preceding discussion, the Purchaser and the Founding Shareholders adopt
     the analysis and conclusions of the Special Committee set forth above under
     the heading "Special Factors -- Recommendation of the Special Committee and
     Board of Directors; Fairness of the Offer" and the analysis and conclusions
     of Dougherty & Company's set forth above under the heading "Special
     Factors -- Opinion of Financial Advisor."

11. "THE OFFER -- SPANLINK COMMUNICATIONS, INC. BALANCE SHEET -- LIABILITIES AND
SHAREHOLDERS' EQUITY -- Total liabilities and shareholders' equity" on page 42
of the Offer to Purchase is hereby corrected to state the accurate totals as
follows:

<TABLE>
<S>                                                          <C>           <C>           <C>
          Total liabilities and shareholders' equity.....    $6,504,195    $7,261,074    $5,854,627
                                                             ==========    ==========    ==========
</TABLE>

12. "THE OFFER -- CERTAIN INFORMATION CONCERNING PURCHASER" is hereby amended
and supplemented to restate the paragraphs on page 42-43 of the Offer to
Purchase as follows:

     CERTAIN INFORMATION CONCERNING PURCHASER AND THE FOUNDING SHAREHOLDERS

          Purchaser is a Minnesota corporation organized in connection with the
     Offer and the Merger and has not carried on any significant activities
     other than in connection with the Offer and the Merger. Until immediately
     prior to the time Purchaser purchases Shares pursuant to the Offer, it is
     not anticipated that Purchaser will have any significant assets or
     liabilities or engage in any significant activities other than those
     incident to its formation and capitalization and the transactions
     contemplated by the Offer and the Merger.

          The principal offices of Purchaser are located at 7125 Northland
     Terrace, Minneapolis, MN 55428. The telephone number of Purchaser at such
     location is (612) 971-2000.

          Except as set forth in this Offer to Purchase, neither Purchaser nor
     any of the persons listed on Schedule II, or any associate or majority
     owned subsidiary of any of the foregoing, beneficially owns or has a right
     to acquire any Shares, and neither Purchaser nor any of the persons or
     entities referred to above, or any of the respective executive officers,
     directors or subsidiaries of any of the foregoing, has effected any
     transaction in the Shares during the past 60 days.

          Except as set forth in this Offer to Purchase, Purchaser has no
     contracts, arrangements, understandings or relationships with any other
     person with respect to any securities of the Company, including, but not
     limited to, any contract, arrangement, understanding or relationship
     concerning the transfer or the voting of any securities of the Company,
     joint ventures, loan or option arrangements, puts or calls, guarantees of
     loans, guarantees against loss or the giving or withholding of proxies.

          Except as set forth in this Offer to Purchase, none of Purchaser, any
     of its affiliates, or any of the persons listed on Schedule II, has had,
     since the second fiscal year preceding the date of this Offer to Purchase,
     any business relationships or transactions with the Company or any of its
     executive officers, directors or affiliates that would be required to be
     reported under the rules of the Commission. Except as set forth in this
     Offer to Purchase, there have been no contacts, negotiations or
     transactions between Purchaser, any of its affiliates or, to the best
     knowledge of Purchaser, any of the persons listed on Schedule II, and the
     Company or its affiliates concerning a merger, consolidation or
     acquisition, tender offer or other acquisition of securities, election of
     directors or a sale or other transfer of a material amount of assets.

          During the last five years, neither Purchaser nor any of the persons
     listed on Schedule II hereto, have been convicted in a criminal proceeding
     (excluding traffic violations or similar misdemeanors) or was a party to a
     civil proceeding of a judicial or administrative body of competent
     jurisdiction and as a result of

                                        9
<PAGE>   11

     such proceeding was or is subject to a judgment, decree or final order
     enjoining future violations of, or prohibiting activities subject to,
     federal or state securities laws or finding any violation of such laws.

          Certain information concerning the directors and executive officers of
     the Company is set forth in Schedule II hereto.

          Available Information.  Purchaser is a privately-held company and is
     generally not subject to the informational filing requirements of the
     Exchange Act, and is generally not required to file reports, proxy
     statements and other information with the Commission relating to its
     businesses, financial condition and other matters. However, pursuant to
     Rule 14d-3 under the Exchange Act, Purchaser filed with the Commission the
     Schedule TO, together with exhibits, including this Offer to Purchase and
     the Merger Agreement, which provides certain additional information with
     respect to the Offer. The Schedule TO and any amendments thereto, including
     exhibits, should be available for inspection and copies should be
     obtainable at the public reference facilities of the Commission at 450
     Fifth Street, N.W., Washington, D.C. 20549. Copies of such information
     should also be obtainable (i) by mail, upon payment of the Commission's
     customary charges, by writing to the Commission's principal office at 450
     Fifth Street, N.W., Washington, D.C. 20549, and at the regional offices of
     the Commission located at Seven World Trade Center, Suite 1300, New York,
     NY 10048 and Citicorp Center, 500 West Madison Street, Suite 1400, Chicago,
     IL 60661 and (ii) by accessing the Commission's website on the Internet at
     http://www.sec.gov.

                                       10
<PAGE>   12

                 The Information Agent for the Tender Offer is:
                    CORPORATE INVESTOR COMMUNICATIONS, INC.

     Questions and requests for assistance may be directed to Corporate Investor
Communications, Inc. at (877) 977-6194. Corporate Investor Communications, Inc.
is acting as the Information Agent for the Offer.

<PAGE>   1

                              EXHIBIT (A)(5)(III)

                                    [ LOGO ]

                            FOR IMMEDIATE RELEASE   Contact: Brett Shockley, CEO
                                                      Spanlink Communications
                                                      (612) 971-2114
                                                     [email protected]
                                                      Tim Briggs, CFO
                                                      Spanlink Communications
                                                      (612) 971-2135
                                                      [email protected]

                      SPANLINK ACQUISITION CORP. ANNOUNCES
                     EXTENSION OF TENDER OFFER RELATING TO
                           GOING PRIVATE TRANSACTION

     MINNEAPOLIS, March 30, 2000 -- Spanlink Acquisition Corp. today announced
the extension of the expiration date of its previously announced $10.50 per
share cash tender offer for all outstanding shares of Spanlink Communications,
Inc. As extended, the offer will expire at 5:00 p.m. Minnesota time on
Wednesday, April 12, 2000.

     The expiration date is being extended to allow Spanlink Acquisition Corp.
to mail to all shareholders of Spanlink Communications, Inc. a First Amendment
to the Offer to Purchase and to allow shareholders an opportunity to review the
First Amendment. The First Amendment to the Offer to Purchase sets forth
additional information regarding the going private transaction.

     In connection with the previously announced lawsuit, Stephen M. Russell vs.
Spanlink Communications, Inc. et al., Spanlink Acquisition Corp. also announced
today that the court denied the Plaintiff's motion for expedited discovery.

     Shareholders of Spanlink Communications, Inc. may obtain copies of the
Offer to Purchase and the First Amendment to the Offer to Purchase from the
Information Agent for the Tender Offer, Corporate Investor Communications, Inc.
The telephone number for Corporate Investor Communications, Inc. is (877)
977-6194.

     Spanlink Communications is a leading provider of computer telephony
software solutions and integration services that help call centers rapidly
automate and manage the customer interaction process -- via the telephone or the
Internet. Founded in 1988, Spanlink has more than 90 employees and more than
2,000 customers using its call center products and services. Spanlink offers its
products and services in the U.S. and internationally through a direct sales
force, channel partners and OEMs. Visit the company online at
http://www.spanlink.com.

<PAGE>   1
                      FAIRNESS OPINION REPORT PREPARED FOR

                         THE DISINTERESTED COMMITTEE OF

                            THE BOARD OF DIRECTORS OF

                                 PROJECT BRIDGE



                                FEBRUARY 21, 2000

                         [DOUGHERTY & COMPANY LLC LOGO]


<PAGE>   2



THE FOLLOWING INFORMATION IS CONFIDENTIAL AND PROPRIETARY TO DOUGHERTY & COMPANY
LLC. THE INFORMATION HAS BEEN PREPARED FOR THE BENEFIT OF THE INDEPENDENT
COMMITTEE OF THE BOARD OF DIRECTORS OF SPANLINK COMMUNICATIONS, INC. AND IS
PROVIDED UPON THE UNDERSTANDING THAT ANY PERSON ACCEPTING IT WILL NOT, WITHOUT
THE PRIOR PERMISSION OF DOUGHERTY & COMPANY LLC, UTILIZE THE INFORMATION FOR ANY
PURPOSE OTHER THAN AS DESCRIBED HEREIN.




                                                  [DOUGHERTY & COMPANY LLC LOGO]


<PAGE>   3


                               TABLE OF CONTENTS
<TABLE>
<CAPTION>



     TAB                                                                                                      PAGE
     ---                                                                                                      ----

     <S>     <C>                                                                                              <C>

      I.      EXECUTIVE SUMMARY..................................................................................1


     II.      STOCK PRICE AND VOLUME DATA........................................................................4


    III.      COMPARABLE PUBLIC COMPANY ANALYSIS.................................................................8


     IV.      ANALYSIS OF COMPARABLE MERGER AND ACQUISITION TRANSACTIONS........................................21


      V.      DISCOUNTED CASH FLOW ANALYSIS.....................................................................29


     VI.      SHARE PRICE MULTIPLES AND ACQUISITION PREMIUMS....................................................34


    VII.      CONCLUSION........................................................................................35

</TABLE>

                                                  [DOUGHERTY & COMPANY LLC LOGO]

<PAGE>   4


I.  EXECUTIVE SUMMARY

Dougherty & Company LLC ("Dougherty") has been retained by the Disinterested
Committee of the Board of Directors of Spanlink Communications, Inc. ("Spanlink"
or the "Company") to render a fairness opinion regarding the proposed offer
price of $10.50 per share (the "Offer Price") for the purchase of approximately
53% of the outstanding shares of Spanlink (the "Acquisition"); 47% of which is
held by the non-affiliated public shareholders (the "Public Shareholders"), the
remaining 6% of outstanding shares represents 10% of the Spanlink management
group's (the "Management Group") holdings of Spanlink common stock.

We understand that the Acquisition Transaction is to be financed through a
preferred stock investment by Cisco Systems, Inc. ("Cisco") in a new company to
be formed by the Management Group and Cisco. The Management Group will
contribute all of their remaining stock holdings in Spanlink as equity in the
new company. We further understand that the Acquisition Transaction is to take
the form of a tender offer followed by a merger assuming a minimum of 66.67% of
the Spanlink shares are tendered, including those tendered by management.
Furthermore, it is understood that such an obligation to complete a merger would
not be in force if more than 5% of the shares held filed dissenting rights
claims.

In rendering our fairness opinion of the consideration to be received by the
Public Shareholders of Spanlink, Dougherty has reviewed, among other things:

- -    A draft of the Purchase Agreement and Plan of Merger dated February 19,
     2000;

- -     Unaudited financial data for the year ended December 31, 1999;

                                                 [DOUGHERTY & COMPANY LLC LOGO]


                                        1


<PAGE>   5


- - Audited financial data for the Company for the years ended December 31,
1996 through 1998;

- - Certain projected financial information for the Company for the years ending
December 31, 2000 through 2004;

- - Historical stock price and volume trading information for the Company's
shares;

- - We held discussions with senior management of the Company (including Brett
Shockley, CEO, President and Management Group member) concerning the historical
and current operations of the business, its financial condition and prospects,
as well as the present strategic and operating issues facing the Company.*

- - We have assumed (i) the accuracy of the Company's historical financial
statements and (ii) that the financial forecasts as provided by Spanlink's
management were reasonably prepared on a basis reflecting the best currently
available estimates and good faith judgements of the management of Spanlink.

* The Management Group consists of three officers and founding shareholders, two
of which are directors of Spanlink, who collectively hold 2,700,000 shares of
Spanlink stock equal to 53% of the outstanding shares, while the Public
Shareholders hold the remaining 47%.




                                                  [DOUGHERTY & COMPANY LLC LOGO]
                                       2


<PAGE>   6

Based upon our review of the Company's historical and projected operating
performance and certain other qualitative factors associated with the Company,
we used three valuation techniques to determine a range of value for the
Company.

   -Our methodologies included:

        -A review and comparison of certain financial and stock market data of
        publicly traded companies deemed by us to be similar to Spanlink's
        business;

        -A review of recently completed precedent transactions and financial
        data for control acquisitions in the computer telephony/call center
        industry;

        -A discounted cash flow analysis of the Company including sensitivity
        analyses utilizing a range of assumptions;

   Based on our analysis and review as presented in this report, in our
   opinion, the Offer Price and the Acquisition Transaction, taken together,
   are fair from a financial point of view to the Public Shareholders of
   Spanlink.



                                                  [DOUGHERTY & COMPANY LLC LOGO]
                                       3

<PAGE>   7
II. STOCK PRICE AND VOLUME DATA

    Spanlink has been a public company since April 24, 1996 and is traded on the
    Nasdaq Stock Market. A total of 7.77 million shares traded during 1999,
    equal to 152% of the outstanding shares and 268% of the public float. The 30
    day, 60 day, 90 day and one-year average daily volume of Spanlink shares
    were 87,125; 86,747; 99,061; and 32,364; respectively.

    The high and low per share bid price of Spanlink common stock during the
    last twelve months (LTM) ended February 18, 2000, was $9.88 and $2.00,
    respectively. Over the last three months, Spanlink's bid price per share
    increased 228% from $2.94 on November 18, 1999 to $9.63 on February 18,
    2000. This latest closing bid price is 141% higher than the IPO price of
    $4.00 (on April 29, 1996).




                                                  [DOUGHERTY & COMPANY LLC LOGO]


                                      4


<PAGE>   8



                            SUPPLEMENTAL STOCK PRICE
                                AND VOLUME DATA


                                                  [DOUGHERTY & COMPANY LLC LOGO]
<PAGE>   9
                          Spanlink Communications, Inc.
                                Price and Volume

                          Daily: 2/18/1999 to 2/18/2000


                                       5
                                                  [DOUGHERTY & COMPANY LLC LOGO]
<PAGE>   10
[LINE CHART]

                         [DOUGHERTY & COMPANY LLC LOGO]

<TABLE>
<CAPTION>

       Date           Open         High        Low         Close      Volume
<S>                  <C>        <C>          <C>          <C>        <C>
     18-Feb-00       9.9375     10.1875       9.625        9.875      126200
     17-Feb-00       9.5625          10       9.375         9.75      224600
     16-Feb-00        10.25       10.25        9.25          9.5      145300
     15-Feb-00            9       10.75           9       10.125      311500
     14-Feb-00       8.1875      9.3125      8.0625            9      148500
     11-Feb-00            8         8.5           8       8.0625       45200
     10-Feb-00       8.3125       8.375       7.875        7.875       64100
      9-Feb-00       8.3125      8.3125       7.625       7.6875       46900
      8-Feb-00            8         8.5           8        8.125       48000
      7-Feb-00       7.9375        8.25         7.5       8.1875       51800
      4-Feb-00          7.5         8.5        7.25       8.0625       92500
      3-Feb-00       7.0625         7.5           7         7.25       23900
      2-Feb-00         7.25        7.25        6.75        7.125       16900
      1-Feb-00        6.625           7        6.25            7       14300
     31-Jan-00         7.25         7.5       6.625         7.25       19000
     28-Jan-00       7.6875      7.6875           7        7.125       28800
     27-Jan-00       7.8438      7.9375       7.625        7.625       36500
     26-Jan-00       8.2031      8.3125         7.5         7.75       58600
     25-Jan-00            8        8.25      7.5938       8.1875      111500
     24-Jan-00         7.25       8.375      6.9375            8      316500
     21-Jan-00         5.75         6.5        5.75          6.5       44700
     20-Jan-00         6.25         6.5        5.75       5.7812       48300
     19-Jan-00       6.5625      6.5625        6.25        6.375       35700
     18-Jan-00       6.5938       6.875        6.25        6.375       31700
     14-Jan-00       6.4688           7       6.375       6.6875       31700
     13-Jan-00        7.375         7.5           6       6.5625       69500
     12-Jan-00         7.25         7.5       7.125         7.25       41000
     11-Jan-00       7.7344        7.75        7.25        7.375       48700
     10-Jan-00         7.75       7.875         7.5       7.6875       49500
      7-Jan-00       7.8125       7.875       7.625        7.875       70400
      6-Jan-00       7.1406           8       6.875       7.5625       87300
      5-Jan-00       7.5938        7.75      7.0625         7.75       68000
      4-Jan-00       7.4219       7.875        6.75            7      128600
      3-Jan-00            8        8.25       6.625         7.25      244900
     31-Dec-99       6.7812           8      6.7812        7.875      164900
     30-Dec-99       5.7188        7.25      5.6875        6.875      242800
     29-Dec-99         5.75        5.75         5.5         5.75       43800
     28-Dec-99       5.7812           6       5.375       5.5625       32000
     27-Dec-99       5.4375        5.75        5.25        5.625       96900
     23-Dec-99       5.3125        5.75        5.25        5.625       57700
     22-Dec-99        5.625       5.625        5.25        5.375       61000
     21-Dec-99          5.5       5.625        5.25          5.5       25900
     20-Dec-99        5.625      5.8125        5.25       5.2812       74500
     17-Dec-99       5.4375         5.5        5.25       5.3125       14300
     16-Dec-99        5.375         5.5           5         5.25       88500
     15-Dec-99       5.0625       5.375      4.9375         5.25       79800
     14-Dec-99       5.0312       5.125      4.9375        5.125       32100
     13-Dec-99       4.8125      5.1875       4.625            5       91200
     10-Dec-99         4.75      4.9375       4.625        4.625       29300
      9-Dec-99        4.875           5      4.6562       4.8125       46800
      8-Dec-99       4.9375      4.9375      4.6875        4.875       25600
      7-Dec-99       4.8125           5        4.75         4.75       42400
      6-Dec-99       5.3125       5.375        4.75        4.875       70200
      3-Dec-99       4.9062        5.25       4.625         5.25       66300
      2-Dec-99       4.8438      5.1875        4.75       4.9375       95500
      1-Dec-99       5.1875      5.1875      3.6875         4.75      180600
     30-Nov-99            6           6        4.75        5.125      358000
     29-Nov-99        3.875           8      3.7812            6     1057300
     26-Nov-99          3.5       3.875         3.5        3.875       48600
     24-Nov-99       3.4375       3.625      3.4375          3.5       19300
     23-Nov-99        3.375         3.5        3.25        3.375       30000
     22-Nov-99        3.375         3.5      2.8125       3.1875       86500
     19-Nov-99            3      3.4375      2.9688       3.4375      122700
     18-Nov-99        2.875           3       2.875            3       24800
     17-Nov-99       2.8438           3         2.5         2.75       98600
     16-Nov-99       2.5625      3.0625      2.5625       2.6875       47400
     15-Nov-99       2.5938      2.5938      2.5625       2.5625        8000
     12-Nov-99        2.625      2.6875      2.5625       2.5625       21300
     11-Nov-99          2.5       2.625      2.3125       2.5469       10000
     10-Nov-99       2.4375         2.5       2.375          2.5        3800
      9-Nov-99       2.4375      2.5625      2.3125          2.5        8500
      8-Nov-99        2.375         2.5        2.25          2.5       26000
      5-Nov-99       2.3125       2.375        2.25         2.25        3000
      4-Nov-99       2.3125       2.375        2.25        2.375       10600
      3-Nov-99       2.3125       2.375      2.1875       2.3125       24900
      2-Nov-99        2.125       2.375       2.125       2.3125       55100
      1-Nov-99       2.0625      2.1875      2.0625       2.1875        4000
     29-Oct-99        2.125      2.1875      2.0625       2.1875        2000
     28-Oct-99        2.375       2.375           2       2.0625       18500
     27-Oct-99       2.3125       2.625      2.1875       2.1875       61000
     26-Oct-99            2      2.3125           2       2.3125        2500
     25-Oct-99            2      2.1875           2            2        1600
     22-Oct-99       2.0625      2.0625           2       2.0625        1000
     21-Oct-99       2.0625      2.0625      2.0625       2.0625        3300
     20-Oct-99       2.1406      2.1562           2       2.0625        4300
     19-Oct-99       2.0625      2.0625      2.0625       2.0625        3000
     18-Oct-99       2.2188      2.3125      2.0625       2.3125       18200
     15-Oct-99       2.0625      2.1875      2.0625        2.125        3100
     14-Oct-99          2.5         2.5       2.125        2.125       16900
     12-Oct-99       2.4375      2.5625      2.4375          2.5       14400
     11-Oct-99       2.4688      2.4688      2.4375       2.4375        2200
      8-Oct-99       2.4375      2.4375      2.4375       2.4375        1000
      7-Oct-99          2.5         2.5         2.5          2.5         200
      6-Oct-99       2.5469      2.5469      2.4375       2.4375        5200
      5-Oct-99       2.3125      2.8125      2.3125          2.5       23000
      4-Oct-99       2.4375      2.4688       2.375       2.4688       12000
      1-Oct-99       2.6875        2.75         2.5          2.5        6900
     30-Sep-99        2.625        2.75       2.625         2.75         500
     29-Sep-99       2.5625        2.75      2.5625       2.6875        2400
     28-Sep-99         2.75      2.8125         2.5       2.8125       16600
     27-Sep-99         2.75       2.875      2.5625       2.8281        8800
     24-Sep-99       2.6875      2.6875       2.625        2.625        4500
     23-Sep-99        2.625       2.875       2.625        2.625        3900
     22-Sep-99       2.8125      2.8125       2.625        2.625        5800
     21-Sep-99       2.7812      2.7812        2.75         2.75        4700
     20-Sep-99       2.8125           3        2.75        2.875       11400
     17-Sep-99       2.8125           3        2.75         2.75       11100
     16-Sep-99         2.75      2.9688        2.75       2.9688        8000
     15-Sep-99       2.7188       2.875      2.6875         2.75       31400
     14-Sep-99        2.625      2.6875       2.625       2.6875        1100
     13-Sep-99        2.625      2.8125       2.625       2.8125        9300
     10-Sep-99        2.625      2.8125       2.625       2.8125        5000
      9-Sep-99        2.625      2.8125      2.5625       2.8125       12300
      8-Sep-99       2.6875        2.75       2.625        2.625        7100
      7-Sep-99         2.75      2.8125       2.625       2.8125       14000
      3-Sep-99         2.75        2.75        2.75         2.75        1000
      2-Sep-99         2.75       2.875        2.75         2.75        2400
      1-Sep-99         2.75        2.75        2.75         2.75         500
     31-Aug-99         2.75       2.875        2.75        2.875        5200
     30-Aug-99       2.6875      2.6875      2.6875       2.6875        2000
     26-Aug-99         2.75       2.875        2.75        2.875        2500
     25-Aug-99         2.75        2.75        2.75         2.75        3800
     24-Aug-99       2.8125       2.875        2.75        2.875        3600
     23-Aug-99         2.75      2.8125        2.75       2.8125        7700
     20-Aug-99       2.8125      2.8125      2.8125       2.8125         600
     19-Aug-99        2.875       2.875       2.875        2.875         200
     18-Aug-99       2.8125      2.8125      2.8125       2.8125        3100
     17-Aug-99       2.9375      2.9375      2.8125       2.8125        1300
     16-Aug-99        2.875       2.875       2.875        2.875         100
     13-Aug-99       2.8125      2.9375      2.8125       2.9375        2700
     12-Aug-99       2.8125       2.875      2.8125        2.875        2600
     11-Aug-99       2.9375      2.9375      2.8125       2.9375        1300
     10-Aug-99        2.875      2.9375       2.875        2.875        4100
      9-Aug-99       3.0312      3.0312       2.875        2.875       15700
      6-Aug-99            3           3      2.9375       2.9375        5600
      5-Aug-99            3           3           3            3       12200
      4-Aug-99       3.0625       3.125           3            3       18700
      3-Aug-99        3.125       3.125           3            3        2900
      2-Aug-99            3       3.125           3        3.125        3200
     30-Jul-99            3       3.125           3        3.125        5200
     29-Jul-99       2.9375      3.0625       2.875            3       16700
     28-Jul-99        2.875      3.0625       2.875            3       18600
     27-Jul-99       2.9375      3.0625       2.875       3.0625       10300
     26-Jul-99        2.875      3.0625       2.875       3.0625       19600
     23-Jul-99       3.0156      3.0625      2.9375       3.0625        7900
     22-Jul-99        2.875      3.0938       2.875       3.0938        7000
     21-Jul-99        3.125      3.1875       2.875        3.125       14600
     20-Jul-99       3.1562      3.1875      3.0625       3.0625        4500
     19-Jul-99         3.25        3.25      3.0625       3.2188       11400
     16-Jul-99        3.125       3.125      3.0625       3.0625        2700
     15-Jul-99       3.1094      3.1094      3.0625       3.0625        1600
     14-Jul-99       3.1875      3.1875           3            3        4000
     13-Jul-99       3.1875      3.1875      3.1875       3.1875         100
     12-Jul-99       3.0312      3.1875      3.0312       3.1875        1300
      9-Jul-99            3      3.2188           3       3.2188        2600
      8-Jul-99            3      3.2188           3            3        1600
      7-Jul-99         3.25       3.375           3            3       20500
      6-Jul-99         3.25        3.25           3         3.25        3600
      2-Jul-99            3        3.25           3         3.25       19200
      1-Jul-99            3       3.125           3            3        6700
     30-Jun-99            3           3           3            3        2200
     29-Jun-99            3           3           3            3        4600
     28-Jun-99         3.25        3.25           3            3        1100
     25-Jun-99            3      3.2188           3       3.2188       11600
     24-Jun-99            3        3.25           3         3.25       19700
     23-Jun-99       3.1562      3.1562           3            3       18200
     22-Jun-99       3.1875      3.1875      3.1875       3.1875         100
     21-Jun-99        3.375       3.375       3.125        3.125         200
     18-Jun-99        3.125         3.5       3.125          3.5        2800
     17-Jun-99        3.125        3.25       3.125         3.25        4000
     16-Jun-99       3.1875        3.25      3.1875         3.25        1700
     14-Jun-99         3.25        3.25      3.0625         3.25       10500
     11-Jun-99       3.0625        3.25           3         3.25       20700
     10-Jun-99       3.0312      3.0312      2.9375            3        3900
      9-Jun-99       3.1875      3.1875       2.875            3        3500
      8-Jun-99            3           3           3            3        2900
      7-Jun-99       2.9375      3.1875       2.875            3       35500
      4-Jun-99        2.875           3       2.875        2.875       10400
      3-Jun-99            3           3       2.875            3        3800
      2-Jun-99       2.9375           3      2.9375            3       14600
      1-Jun-99       2.9688           3      2.8125        2.875       32400
     28-May-99       2.9219           3        2.75            3       34600
     27-May-99       2.9062      2.9375        2.75         2.75        5500
     26-May-99       2.3125      2.9375        2.25        2.875       13300
     25-May-99        2.875           3        2.75            3       13400
     24-May-99        2.875           3       2.875            3       14200
     21-May-99            3           3      2.8125            3       16400
     20-May-99            3           3        2.75        2.875        5100
     19-May-99       2.8125       2.875        2.75        2.875       33300
     18-May-99       2.9375      2.9375      2.8125        2.875        2700
     17-May-99        2.875           3       2.875        2.875       11100
     14-May-99        2.875           3       2.875            3       27600
     13-May-99       2.9375      2.9375      2.8125       2.9375        6600
     12-May-99       2.9375      2.9375      2.8125       2.9375        8300
     11-May-99       2.8125      2.9375      2.8125       2.9375       13300
     10-May-99        2.875      2.9375      2.8125       2.9375       37600
      7-May-99       2.9375      2.9375      2.9375       2.9375        1000
      6-May-99        2.875      2.9375      2.8125       2.9375       18600
      5-May-99       2.9375      2.9375      2.8125       2.9375        4400
      4-May-99       2.9375      2.9375      2.9375       2.9375         700
      3-May-99       2.8125      2.9375      2.8125       2.9375        5500
     30-Apr-99       2.9375      2.9375      2.8125       2.8125        5700
     29-Apr-99       2.8125      2.9375      2.8125       2.9375       24800
     28-Apr-99        2.875      2.9375      2.8125       2.9375       13700
     27-Apr-99       2.8125      2.9375      2.8125        2.875        1800
     26-Apr-99       2.9375      2.9375      2.8125       2.9375        3400
     23-Apr-99       2.8125      2.9375      2.8125       2.9375       11300
     22-Apr-99       2.9375      2.9375      2.9375       2.9375        1200
     21-Apr-99       2.8125      2.9375      2.8125       2.9375       10200
     20-Apr-99       2.8125      2.9375      2.8125       2.9375        4800
     19-Apr-99       2.8125      2.9375      2.8125       2.9375       10700
     16-Apr-99        2.875           3      2.8125       2.9375       22900
     15-Apr-99        3.125        3.25        2.75            3       43800
     14-Apr-99       3.3125      3.4375        3.25         3.25       13900
     13-Apr-99       3.3125      3.4375      3.3125       3.3125        9400
     12-Apr-99          3.5         3.5      3.3125       3.3125       22600
      9-Apr-99         3.25       3.375        3.25        3.375        5000
      8-Apr-99        3.375       3.375        3.25         3.25        3700
      7-Apr-99         3.25        3.25        3.25         3.25        7000
      6-Apr-99       3.3125         3.5        3.25         3.25       19100
      5-Apr-99        3.375         3.5      3.3125       3.3125       11200
      1-Apr-99          3.5         3.5       3.375        3.375        2000
     31-Mar-99          3.5         3.5       3.375        3.375         800
     30-Mar-99       3.4375      3.4375      3.4375       3.4375        1000
     29-Mar-99          3.5         3.5       3.375        3.375        5000
     26-Mar-99       3.3125         3.5      3.3125        3.375        4900
     25-Mar-99        3.375       3.375        3.25        3.375       18300
     24-Mar-99       3.4375         3.5        3.25        3.375       20300
     23-Mar-99        3.375       3.375       3.375        3.375        4600
     22-Mar-99          3.5         3.5       3.375        3.375        2500
     19-Mar-99        3.375         3.5      3.3125        3.375       33100
     18-Mar-99        3.375       3.625       3.375        3.375        3000
     17-Mar-99       3.5625      3.5625       3.375        3.375        1600
     16-Mar-99        3.375       3.375        3.25        3.375         500
     15-Mar-99        3.375         3.5       3.375        3.375        3800
     12-Mar-99          3.5         3.5       3.375        3.375         900
     11-Mar-99       3.5625      3.5625       3.375        3.375        1400
     10-Mar-99        3.625       3.625       3.375          3.5        2500
      9-Mar-99       3.4375      3.4375      3.4375       3.4375        3300
      8-Mar-99          3.5       3.625       3.375          3.5        4200
      5-Mar-99        3.375      3.5625       3.375       3.5625        2300
      4-Mar-99       3.1875         3.5      3.1875          3.5        8200
      3-Mar-99        3.625       3.625       3.125        3.375       12900
      2-Mar-99        3.625       3.625      3.1875        3.375       19100
     26-Feb-99       3.4375         3.5       3.375          3.5        1300
     25-Feb-99        3.375      3.5625       3.375       3.5625         600
     24-Feb-99        3.375       3.625       3.375        3.625         600
     23-Feb-99          3.5       3.625       3.375          3.5       12500
     22-Feb-99         3.75        3.75       3.375        3.625       15900
     19-Feb-99         4.25        4.25         3.5        3.875       36200
     18-Feb-99        4.125        4.25       4.125         4.25        3800

</TABLE>


                                                  [DOUGHERTY & COMPANY LLC LOGO]
Source: Big Charts.com








                                       6


<PAGE>   11
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------
    PRICE                                VOLUME
                 2/14        2/15         2/16        2/17        2/18        Total
- ----------------------------------------------------------------------------------------
<S>            <C>         <C>         <C>          <C>          <C>       <C>
       10 3/4                   4,700                                             4,700
     10 23/32                   1,700                                             1,700
     10 11/16                     200                                               200
       10 5/8                   1,100                                             1,100
     10 19/32                     400                                               400
     10  9/16                     100                                               100
       10 1/2                   4,400                                             4,400
     10  7/16                   2,500                                             2,500
     10 13/32                     500                                               500
       10 3/8                   4,400                                             4,400
     10  5/16                   1,700                                             1,700
       10 1/4                   8,500          800                                9,300
     10  3/16                   1,600          400                     400        2,400
       10 1/8                   4,600        4,700                   2,200       11,500
     10  1/16                   5,800                                  100        5,900
           10                  16,800       15,400      10,400      46,900       89,500
      9 15/16                   7,100        6,000      17,500      29,900       60,500
        9 7/8                   7,300       15,700     102,300      27,100      152,400
      9 27/32                                              300         100          400
      9 13/16                   1,600       17,100      28,700                   47,400
        9 3/4                   5,800       22,000      44,300       5,100       77,200
      9 11/16                  17,600        6,700      13,400       4,600       42,300
      9 21/32                   1,000                                             1,000
        9 5/8                  34,200       25,700       1,600       7,300       68,800
      9 19/32                     200                                               200
      9  9/16                   2,100          300         100                    2,500
        9 1/2                  59,200       21,000       5,600                   85,800
       9 7/16                  20,100          900                               21,000
        9 3/8                  31,300        2,200         400                   33,900
      9 11/32                     100                                               100
      9  5/16                   1,900                                             1,900
        9 1/4                  39,500        3,000                               42,500
      9  3/16                     500                                               500
      9  5/32                   3,200                                             3,200
        9 1/8                   8,100                                             8,100
            9                   1,700                                             1,700
        8 3/4       2,000                                                         2,000
      8 11/16      13,100                                                        13,100
        8 5/8      17,200                                                        17,200
      8 33/64                                  800                                  800
        8 1/2      33,900                                                        33,900
        8 3/8       9,100                                                         9,100
      8  5/16         700                                                           700
        8 1/4       3,500                                                         3,500
      8  3/16       8,000                                                         8,000
      8  1/16         200                                                           200
- ----------------------------------------------------------------------------------------
</TABLE>

                                                  [DOUGHERTY & COMPANY LLC LOGO]


                                       7


<PAGE>   12
III. COMPARABLE PUBLIC COMPANY ANALYSIS

The Comparable Public Company Analysis involves comparing certain fundamental
data and performance measures of Spanlink to a group of publicly traded peers to
determine an implied market trading value of a minority interest.

We reviewed information on business operations, financial performance and
valuation multiples for publicly traded companies in the computer telephony/call
center industry and selected six companies as a basis for comparison.

Based on our analysis, we noted the following dissimilarities between Spanlink
and the comparable public companies:

     - Spanlink had the lowest level of market capitalization at $46.1 million;
     - Spanlink had the lowest revenue base at $11.3 million;
     - Spanlink had the lowest stockholders' equity and cash at $2.9 million and
       $100,000, respectively;

                                                  [DOUGHERTY & COMPANY LLC LOGO]


                                       8



<PAGE>   13
     - Spanlink and Syntellect each reported a net loss for the latest twelve
     months while the other five companies reported profits. All six of the
     comparable companies are estimated to produce profits in 2000. In contrast,
     Spanlink is estimated by management to report a loss.

Due to Spanlink's current and estimated losses and negligible operating cash
flow, the only meaningful financial measure to capitalize is Spanlink's LTM
revenue. In selecting an appropriate enterprise value to revenue multiple to
apply to Spanlink's LTM revenue, we applied discounts ranging from 20% to 40% to
the 4.7x median multiple of the comparable public companies.

In estimating an appropriate discount to apply to the peer group mean and median
revenue multiple, we examined the relationship of revenue multiples to the
following factors:


     -LTM EBITDA margin
     -Market capitalization
     -LTM revenue base
                                                  [Dougherty & Company LLC Logo]

                                       9



<PAGE>   14

For all three factors there was generally a positive relationship between the
magnitude of EBITDA margins, market capitalization and revenue size and the
revenue multiples. Based on this evidence, we concluded that discounts to the
median multiple of the comparative group of 20% to 40% were reasonable for
valuing Spanlink.

Applying discounted multiples of 2.7x to 3.8x to Spanlink's LTM revenue of $11.3
million and then subtracting net debt of $1.0 million, produced a range of
common stock values of $5.98 to $8.19 per share.


                                                  [DOUGHERTY & COMPANY LLC LOGO]


                                       10



<PAGE>   15



PROJECT BRIDGE

MARKET COMPARISON OF SELECTED PUBLIC COMPANIES
 (dollars in millions, except per share data)
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------------------------------------
                                                                               Price  Earnings Per Share (a) Price/Earnings Ratio
                                              Latest     52 Week      Price   As % Of ---------------------- ---------------------
Company Name (Ticker)                 FYE     Quarter  High     Low 02/18/00   High    LTM    1999    2000    LTM  1999   2000
- ------------------------------------------------------------------------------------------------------------ ---------------------
<S>                                 <C>      <C>     <C>     <C>    <C>      <C>   <C>     <C>     <C>    <C>     <C>   <C>
Syntellect, Inc. (SYNL)               Dec      9/99    $5.44   $1.00   $4.81    88.4% ($0.13) $0.00   $0.18     nm   nm     26.7
Remedy Corporation (RMDY)             Dec      9/99    57.63   10.50   54.63    94.8%   1.01   1.31    1.69    54.1  41.7   32.3
Davox Corporation (DAVX)              Dec      9/99    33.25    5.94   31.44    94.6%   0.85   0.60    0.88    37.0  52.4   35.7
eShare Technologies, Inc. (ESHR)      Dec      9/99    29.13    3.44   17.13    58.8%   0.42  (0.19)   0.44    40.8  nm     38.9
Intervoice-Brite, Inc. (INTV)         Feb     11/99    36.00    8.94   36.69   101.9%   0.76   0.75    1.18    48.3  48.9   31.1
Aspect Communications, Inc. (ASPT)    Dec      9/99    69.94    6.00   59.19    84.6%   0.33  (0.34)   0.41   179.4  nm    144.4
                                                                                                              --------------------
                                                                                                       Mean    45.0  47.7   33.0
                                                                                                       Median  44.5  41.7   32.3


Spanlink Communications, Inc
 (SPLK)(c)Dec                                  9/99    $9.63   $2.00   $9.63   100.0% ($0.07)($0.03)     na      nm    nm     nm


OTC Composite                                        4485.63 2259.03 4411.74   98.4%
Russell 2000 Index                                    558.42  383.37  545.68   97.7%
</TABLE>



<TABLE>
<CAPTION>

                                                                           Book
                                                                (b)       Value   Market
                                                   Shares      Market      Per    Value/   Div.
                                                    Out.        Valu      Share    BVPS    Yield
                                                   ---------------------------------------------
<S>                                                <C>           <C>       <C>       <C>
Syntellect, Inc. (SYNL)                            12.08         $58.1     $1.18     4.1     nm
Remedy Corporation (RMDY)                          31.02       1,694.6      2.17    25.2     nm
Davox Corporation (DAVX)                           13.21         415.3      5.09     6.2     nm
eShare Technologies, Inc. (ESHR)                   21.32         365.1      2.45     7.0     nm
Intervoice-Brite, Inc. (INTV)                      32.08       1,177.0      3.19    11.5     nm
Aspect Communications, Inc. (ASPT)                 48.64       2,879.0      5.63    10.5     nm
                                                                                    -----------
                                                                                    10.7     nm
                                                                                     8.8     nm


Spanlink Communications, Inc (SPLK) (c)             5.12         $49.3     $0.57    17.0     nm
</TABLE>
NOTES
- -------------
(a) LTM = latest 12 months -- used LTM data if at least 6 months from fiscal
    year-end (excludes extraordinary or one-time gains/losses) 1999 estimate and
    2000 projection based on average of all estimates (reported by IBES
    International, Inc.)
(b) Market Value = price times common shares outstanding (excludes options,
    convertibles and other common stock equivalents)
(c) Dougherty research dept. estimate as published
Italicized data excluded from calculation
nm -- not meaningful
na -- not available


                                       11



<PAGE>   16
PROJECT BRIDGE

MARKET COMPARISON OF SELECTED PUBLIC COMPANIES
 (dollars in millions)

<TABLE>
<CAPTION>
- -------------------------------------------------------------------------------------------------------------------------------

                                         (a)              (b)           LTM                               Enterprise Value to:
                                        Total     Total   Ent.   ----------------------   EBIT    EBITDA  ---------------------
Company Name (Ticker)                    Debt     Cash   Value   Rev.    EBIT    EBITDA  Margin   Margin  Rev.   EBIT   EBITDA
- -------------------------------------------------------------------------------------------------------------------------------
<S>                                     <C>     <C>    <C>     <C>     <C>     <C>      <C>      <C>    <C>    <C>    <C>
Syntellect, Inc. (SYNL)                   $0.6    $7.1   $51.6   $49.1   ($2.9)  ($0.6)  -6.0%    -1.2%   1.1     nm      nm
Remedy Corporation (RMDY)                  0.4   138.6 1,556.4   206.4    34.8    45.3   16.9%    21.9%   7.5    44.7    34.4
Davox Corporation (DAVX)                   0.0    57.6   357.7    85.8     7.8    11.3    9.1%    13.2%   4.2    45.9    31.7
eShare Technologies, Inc. (ESHR)           0.3    22.3   343.1    98.2     9.0    12.4    9.2%    12.6%   3.5    38.1    27.7
Intervoice-Brite, Inc. (INTV)            125.0    38.3 1,263.7   240.8    (4.0)   29.2   -1.7%    12.1%   5.2     nm     43.3
Aspect Communications, Inc. (ASPT)       160.7   225.1 2,814.6   477.0   (22.1)   17.8   -4.6%     3.7%   5.9     nm    158.1
                                                                                         --------------------------------------
                                                                                 Mean     3.8%    10.4%   4.6    42.9    34.2
                                                                                 Median   3.7%    12.4%   4.7    45.9    33.0


Spanlink Communications, Inc (SPLK)       $1.7  $0.10    $50.9   $11.3  ($0.23)  $0.32   -2.0%     2.8%   4.5     nm    159.0
</TABLE>



<TABLE>
<CAPTION>

                                     ------------------------------------------------------------
                                                                   1999 vs.    (d)      2000 P/E/
                                            3 Year CAGR (c)         2000e   Est. 5 yr    Est. 5 yr
                                     ---------------------------   Net. Inc  Net. Inc   Net. Inc.
                                      Rev.   EBIT  EBITDA    EPS    Growth    Growth     Growth
                                     ------------------------------------------------------------
<S>                               <C>       <C>      <C>    <C>      <C>     <C>      <C>
Syntellect, Inc. (SYNL)              -3.9%    nm      nm      nm      nm        5.0%     534.4%
Remedy Corporation (RMDY)            36.8%   21.2%   33.3%  34.3%    29.0%     26.7%     121.1%
Davox Corporation (DAVX)             17.0%   -6.9%   -0.4%   7.2%    46.7%     20.6%     173.4%
eShare Technologies, Inc. (E         27.4%   10.3%   20.8%    nm   -331.6%     30.0%     129.7%
Intervoice-Brite, Inc. (INTV         31.9%    nm      9.4%  41.4%    57.3%     18.3%     169.9%
Aspect Communications, Inc.          15.6%    nm      nm      nm   -220.6%     52.0%     277.6%
                                     ------------------------------------------------------------
                                     20.8%    1.1%   15.8%  27.6%   -83.8%     25.4%     234.4%
                                     22.2%   10.3%   15.1%  34.3%    29.0%     23.7%     171.7%


                                     27.9%      nm    nm      nm   -100.0%     40.0%       nm
</TABLE>
NOTES
- -------------
EBIT = earnings before interest and taxes (excludes interest income)
EBITDA = earnings before interest, taxes and depreciation & amortization
(a) Total debt includes interest bearing debt plus capital lease obligations
(b) Enterprise value defined as market value of equity plus total debt,
minority interest and preferred stock less cash and marketable securities
(c) As reported by IBES International, Inc.
CAGR = compound annual growth rate (rate computed for less than three years if
losses occurred)
Italicized data excluded from calculation
nm -- not meaningful
na -- not available


                                       12


<PAGE>   17
PROJECT BRIDGE

VALUATION SUMMARY

Implied Valuation Analysis Utilizing Comparable Public Companies
 (dollars in millions, except per share)

<TABLE>
<CAPTION>
- -----------------------------------------------------------------------------------------------------------------------------------
                                              MEDIAN  MULTIPLES OF COMPARABLE PUBLIC COMPANIES - DISCOUNTED 40%
                          ---------------------------------------------------------------------------------------------------------
                                                                      IMPLIED            DEBT             IMPLIED
                          SPLK             ENTERPRISE VALUE/          ENTERPRISE         LESS             EQUITY            PER
VALUATION PARAMETER       DATA             LTM REVENUES               VALUE              CASH             VALUE             SHARE
- -------------------       ------           ----------------           ----------         ------           -------        ---------
<S>                    <C>                <C>                       <C>                <C>             <C>              <C>
LTM Revenues                $11.3              2.8 x                     $31.6              1.0             $30.6            $5.98

</TABLE>



<TABLE>
<CAPTION>
                                               MEDIAN  MULTIPLES OF COMPARABLE PUBLIC COMPANIES - DISCOUNTED 20%
                          ---------------------------------------------------------------------------------------------------------
                                                                      IMPLIED            DEBT             IMPLIED
                          SPLK             ENTERPRISE VALUE/          ENTERPRISE         LESS             EQUITY            PER
VALUATION PARAMETER       DATA             LTM REVENUES               VALUE              CASH             VALUE             SHARE
- -------------------       ------           ----------------           ----------         ------           -------        ---------
<S>                    <C>                <C>                       <C>                <C>             <C>              <C>
LTM Revenues                $11.3              3.8 x                     $42.9              1.0             $41.9            $8.19

</TABLE>

NOTES
_______________________________
na = not available
nm = not meaningful
All company financial data available at time of the initial announcement
Purchase Price = consideration paid for common stock
Enterprise Value = Purchase price plus debt less cash
Transactions represent change of corporate control
Unaffected price is trading price 5 days and one month prior to initial
announcement of the proposed transaction
Premium is based on the percent that the transaction price exceeds the stock
trading price 5 days and one month prior to announcement of the transaction






                                       13
<PAGE>   18


Market Capitalization ($ in millions)

<TABLE>
<CAPTION>


        46.1    58.1    412.8   509.1   1040.4  1681    3246.7
<S>     <C>    <C>     <C>     <C>      <C>    <C>     <C>
SPLK    4.2
SYNL            1.1
DAVX                    4.1
ESHR                            5
INTV                                    4.7
RMDY                                            7.5
ASPT                                                    6.7
</TABLE>


                                                  [DOUGHERTY & COMPANY LLC LOGO]
<PAGE>   19

LTM EBITDA Margin

<TABLE>
<CAPTION>


        -0.012  0.028   0.037   0.121   0.126   0.132   0.219
<S>     <C>    <C>     <C>     <C>     <C>     <C>     <C>
SYNL    1.1
SPLK            4.2
ASPT                    6.7
INTV                            4.7
ESHR                                    5
DAVX                                            4.1
RMDY                                                    7.5
</TABLE>


                                                  [DOUGHERTY & COMPANY LLC LOGO]
<PAGE>   20

LTM Revenue ($ in millions)

<TABLE>
<CAPTION>

            49.1    85.8    98.2    206.4   240.8   477
<S>     <C>     <C>     <C>       <C>    <C>    <C>    <C>
SPLK    4.2
SYNL            1.1
DAVX                    4.1
ESHR                            5
RMDY                                    7.5
INTV                                            4.7
ASPT                                                    6.7
</TABLE>


                                                  [DOUGHERTY & COMPANY LLC LOGO]
<PAGE>   21

                     TWELVE MONTH INDEXED COMPARABLE PUBLIC
                        COMPANY STOCK PRICE PERFORMANCE

                                  [LINE GRAPH]

<TABLE>

<S>     <C>   <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>    <C>      <C>     <C>     <C>    <C>

SPLK    100    91.2    82.4    79.4    79.4    79.4    79.4    79.4    69.1    69.1    66.2    69.1    70.6    70.6    70.6   67.6
ESHR    100   103.8   113.2    99.6    94.7    71.4    72.2    76.3    77.1    80.1    72.2    74.4    72.9    78      96.2   87.6
INTV    100    98.6    82.5    95.7    92.9    94.3    90.5    86.3    71.1    80.6    75.8    75.6    73.9    86.7    91.5   84.4
ASPT    100   103.7   112.8   109.2   102.8   101.8    93.6    99.1    97.2    89.9   100.5   117     107.3   108.3   125.7  124.8
SYNL    100    90.9    88.6    84.1    70.5    65.9    52.3    52.3    52.3    50      54.5    53.4    59.1    52.3    63.6   54.5
RMDY    100   102.2   101.5    95.1    79      73.5    69.8    74.1    63.3    68.5    78.4    86.4    89.2    87.7    93.8   93.8
DAVX    100   100.7   100.7    90.5    81.8    71.5    77.4    75.2    73.7    94.9   106.6    99.3    96.4    94.2    92     97.8

SPLK    100    76.5    82.4    75.7    76.5    75.7    72.1    72.1    73.5    69.1    69.1    66.2    67.6    64.7    66.2   64.7
ESHR    100    91.7    87.2    74.1    78.6    75.6    71.1    70.7    63.9    69.2    60.5    57.5    54.5    53.8    62.4   58.8
INTV    100   101.4    97.9   100.9    92.9   104.7   110.9   119     107.1   114.7   108.1   106.2   106.6   113.5    91.9   93.8
ASPT    100   129.4   148.6   139.4   140.4   145.9   165.1   167     151.4   165.1   167.9   162.4   164.2   161.5   165.1  204.6
SYNL    100    54.5    50      52.3    47.7    45.5    43.2    46.6    54.5    59.1    70.5    72.7    73.9    81.8    89.8   75
RMDY    100    93.8    92.3    98.5   104.6   108     132.1   130.2   135.5   134.6   101.9   102.5   122.8   122.5   121    127.2
DAVX    100   108.8   103.6   135     132.1   146     163.5   165     175.2   188.3   172.3   165     154.7   175.9   162.8  156.9

SPLK    100    61.8    58.8    57.4    50      48.5    51.5    52.9    60.3    80.9    91.2   123.5   108.8   125     132.4  185.3
ESHR    100    51.9    48.1    46.6    57      43.6    41.4    29.3    22.9    52.8    63.2    63.5    52.6    59.4    88    138.3
INTV    100    84.4    80.6    81.5    85.8    84.1    72.7    93.8   106.6   112.3   120.9   119.4   117.5   122.7   147.4  172.5
ASPT    100   225.7   222.9   249.1   276.6   273.4   328.4   369.7   458.7   458.7   635.8   561.5   552.3   559.6   513.8  483.5
SYNL    100    77.3    84.1    79.5    79.5    79.5    77.3    56.8    75      77.3    84.1    81.8    88.6   104.5   102.3  104.5
RMDY    100   137     138.3   128.7   139.5   130.9   143.2   171.6   212.3   199.2   179.3   189.2   178.1   205.6   220.7  223.3
DAVX    100   144.5   118.2   148.2   173     165     162     150.4   170.8   185.4   197.1   198.5   280.3   245.3   275.9  239.4

SPLK    100   185.3   157.4   152.9   167.6   189.7   189.7   211.8   211.8
ESHR    100   102.6   109     101.1   113.5   101.5   122.6   142.1   145.5
INTV    100   176.3   180.6   203.8   216.1   203.1   209.5   255     248.8
ASPT    100   574.3   550.5   712.8   821.1   747.7   880.7   996.3   985.3
SYNL    100   109.1   127.3   136.4   136.4   122.7   170.5   172.7   172.7
RMDY    100   236.7   234     196.9   211.4   230.9   220.1   221.3   266.4
DAVX    100   229.2   251.1   270.8   315.3   338.7   348.9   356.2   374.5
</TABLE>



                                                  [DOUGHERTY & COMPANY LLC LOGO]

                                       17





<PAGE>   22

THREE-MONTH INDEXED COMPARABLE PUBLIC COMPANY
STOCK PRICE PERFORMANCE

[LINE GRAPH]

<TABLE>

<S>     <C>     <C>     <C>     <C>     <C>     <C>    <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>     <C>
SPLK    100     134.1   151.2   204.9   180.5   207.3   219.5   307.3   307.3   261     253.7   278     314.6   314.6   351.2
ESHR    100     119.6   120.3    99.6   112.5   166.5   261.9   194.3   206.4   191.5   214.9   192.2   232     269     225.4
INTV    100     107.6   106.3   104.6   109.3   131.2   153.6   157     160.8   181.4   192.4   180.8   186.5   227     221.5
ASPT    100     138.6   122.4   120.4   122     112     105.4   125.2   120     155.4   179     163     192     217.2   214
SYNL    100     108.8   105.9   114.7   135.3   132.4   135.3   141.2   164.7   176.5   176.5   158.8   220.6   223.5   223.5
RMDY    100     105.5    99.3   114.6   123.1   124.5   132     130.5   109.8   117.9   128.7   122.7   123.4   148.5   149.2
DAVX    100     106.3   107.1   151.2   132.3   148.8   129.1   123.6   135.4   146.1   170.1   182.7   188.2   192.1   202
</TABLE>







                                       18
                                                  [DOUGHERTY & COMPANY LLC LOGO]

<PAGE>   23







DESCRIPTION OF COMPARABLE PUBLIC COMPANIES

ASPECT COMMUNICATIONS, INC. provides customer relationship management solutions
that enable companies worldwide to ensure consistent interactions with their
customers. The Company's customer relationship portal is a mixed-media contact
solution that manages customer interactions by telephone, Web, electronic mail
and fax.

DAVOX CORPORATION supplies inbound, outbound and call-blended solutions
for businesses involved in collections, telemarketing, customer service,
fund-raising and other customer contact activities. The Company markets suites
of call center management solutions under the names "Unison" and "Concerto" that
provide open system, client/server and relational database technology.

eSHARE TECHNOLOGIES, INC. provides customer contact and intelligent call
management systems that enable businesses to automate call center activities and
enhance their telephony-based computer interaction. The Company's principal
product is "PhoneFrame Explorer."

INTERVOICE-BRITE, INC. offers call automation
solutions to the enterprise and telecommunications markets. The Company also
provides enhanced network service solutions that enable telecommunications
service providers to offer flexible services to the end-user.




                                                  [DOUGHERTY & COMPANY LLC LOGO]


                                     19



<PAGE>   24

REMEDY CORPORATION develops, markets and supports client/server and web-based
application software products and solutions. The Company offers adaptable
applications for information technology service management, customer
relationship management and employee workplace automation.

SYNTELLECT, INC. develops, markets and integrates voice, Internet and call
processing systems and services and applications software solutions worldwide.
The Company's product line includes voice processing, Internet transaction
processing, computer telephony integration and predictive dialing products.
Syntellect operates a worldwide distribution network.




                                                  [DOUGHERTY & COMPANY LLC LOGO]
                                       20


<PAGE>   25

    IV.   ANALYSIS OF COMPARABLE MERGER AND ACQUISITION TRANSACTIONS

          The Comparable Merger and Acquisition Transaction Method involves a
          review of the purchase price and valuation multiples paid in selected
          merger and acquisition transactions of similar public and, in certain
          cases, private companies (to the extent that transaction and financial
          information is disclosed). These transactions represent a
          change-of-control, therefore a control value is reflected in the
          multiples generated from this method.

          We recognize that stock market and economic conditions can affect
          merger values as well as individual company performance and perceived
          synergies between two companies. Nonetheless, the values placed on
          similar companies in sale/merger transactions does provide important
          valuation parameters in the merger market. Due to the significant
          number of transactions in the computer telephony/call center industry
          during 1999, in our view, this method is particularly important in
          estimating a control value for Spanlink.

          We reviewed transactions announced since 1997 involving the sale or
          merger of similar public companies. We identified thirteen
          transactions listed on the following page that are relevant to our
          analysis. Applying the 4.2x mean and the 4.7x median enterprise value
          to revenue multiple (for the nine transactions under $500 million in
          enterprise value) to Spanlink's LTM revenue of $11.3 million and then
          subtracting net debt of $1.0 million produced a range of control
          values of $9.07 to $10.18 per share. Due to the relatively large
          number of comparable transactions and the target companies' overall
          marginal EBIT and EBITDA, we determined that a discount to the mean
          and median revenue multiples were not required in valuing Spanlink.







                                                  [DOUGHERTY & COMPANY LLC LOGO]

                                       21
<PAGE>   26

PROJECT BRIDGE

COMPARABLE MERGER & ACQUISITION TRANSACTIONS
(dollars in millions)

<TABLE>
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                            Premium Over
                                                                  Enterprise Value / LTM  Unaffected Price
                                    Date       ENTERPRISE      ------------------------- ------------------  Method of
Acquiror / Target                Announced          VALUE       Rev.   EBIT    EBITDA        1 Week 1 Month       Payment

<S>                              <C>         <C>               <C>    <C>     <C>          <C>      <C>       <C>
- ------------------------------------------------------------------------------------------------------------------------------------
SER Systeme AG                   12/20/99           $94.8         1.8   118.5     14.1       35.1%    51.5%      Cash
    EIS International, Inc.

Nortel Networks LTD /            10/18/99           2,100        12.2   111.6     83.7       48.8%    52.9%      Stock
    Clarify, Inc.

PeopleSoft, Inc. /               10/11/99           385.0         2.1   190.8     41.9       67.4%    73.8%      Stock
    Vantive Corp.

Alcatel SA /                      9/29/99           1,194         9.7   121.1     58.1       24.3%    57.0%      Stock
    Genesys Telecomm. Labs, Inc.

Nortel Networks LTD /             8/24/99           603.2         4.6    80.3     44.2      112.3%   137.6%      Stock
    Periphonics Corp.

Security First Technologies, Inc. 5/17/99           308.1         4.2      nm       nm       16.8%   314.8%      Stock
    Edify Corporation

The Baan Company NV /             5/14/99           275.0        10.0   534.0    156.9       56.9%    83.0%      Stock
    Aurum Software, Inc.

InterVoice, Inc. /                4/27/99           164.0         1.2    53.8     21.8       33.2%    62.4%      Combo
    Brite Voice Systems, Inc.

Cisco Systems, Inc. /             4/13/99           1,730        38.6   119.6    111.0       40.3%    65.1%      Stock
    GeoTel Communications Corp.

Lucent Technologies, Inc. /       4/5/99            199.1         1.8    38.4     18.6       88.3%    92.9%      Stock
    Mosaix, Inc.

Davox Corp. /                     3/10/98            82.5        12.1      nm       nm          nm       nm      Stock
   AnswerSoft, Inc.

Seibel Systems, Inc. /            3/02/98           395.2         4.5    39.1     28.6       91.5%    87.5%      Stock
  Scopus Technology, Inc.

International Business Machines, 12/19/97           199.2         4.6   140.6     63.0       61.9%    60.7%      Combo
    Software Artistry, Inc.
- --------------------------------------------------------------------------------

                                   High          $2,100.0        38.6   534.0     156.9     112.3%   314.8%
                                   Mean             594.6         8.3   119.1      49.4      52.1%    87.6%
                                   Median           129.4         4.6   111.6      41.9      48.8%    65.1%
                                   Low               82.5         1.2    38.4      18.6      16.8%    51.5%
</TABLE>



                                       22



<PAGE>   27



PROJECT BRIDGE

COMPARABLE MERGER & ACQUISITION TRANSACTIONS
OVER $500 MILLION ENTERPRISE VALUE
 (dollars in millions)

<TABLE>
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------------

                                                                                                    Premium Over
                                                                 Enterprise Value / LTM           Unaffected Price
                                    Date          ENTERPRISE     ------------------------       -------------------     Method of
Acquiror / Target                Announced           VALUE      Rev.    EBIT    EBITDA           1 Week   1 Month        Payment
- ------------------------------------------------------------------------------------------------------------------------------------

<S>                             <C>               <C>          <C>    <C>      <C>              <C>      <C>         <C>
Nortel Networks LTD /            10/18/99            2,100       12.2    111.6      83.7           48.8%    52.9%       Stock
    Clarify, Inc.

Alcatel SA /                      9/29/99            1,194        9.7    121.1      58.1           24.3%    57.0%       Stock
    Genesys Telecomm. Labs, Inc.

Nortel Networks LTD /             8/24/99            603.2        4.6     80.3      44.2          112.3%   137.6%       Stock
    Periphonics Corp.

Cisco Systems, Inc. /             4/13/99            1,730       38.6    119.6     111.0           40.3%    65.1%       Stock
    GeoTel Communications Corp.

- --------------------------------------------------------------------------------

                                          High    $2,100.0       38.6    121.1     111.0          112.3%   137.6%
                                          Mean     1,406.7       16.3    108.2      74.3           56.4%    78.2%
                                          Median  $1,461.9        8.4    115.6      70.9           44.6%    61.1%
                                          Low        603.2        4.6     80.3      44.2           24.3%    52.9%
</TABLE>

NOTES
- ------------------------
na = not available
nm = not meaningful
All company financial data available at time of the initial announcement
Purchase Price = consideration paid for common stock
Enterprise Value = Purchase price plus debt less cash
Transactions represent change change of corporate control
Unaffected price is trading price 5 days and one month prior to initial
announcement of the proposed transaction
Premium is based on the percent that the transaction price exceeds the stock
trading price 5 days and one month prior to announcement of the transaction


                                       23
<PAGE>   28




PROJECT BRIDGE

COMPARABLE MERGER & ACQUISITION TRANSACTIONS
UNDER  $500 MILLION ENTERPRISE VALUE
 (dollars in millions)

<TABLE>
<CAPTION>

- -------------------------------------------------------------------------------------------------------------------------------
                                                                                                  Premium Over
                                                                    Enterprise Value / LTM      Unaffected Price
                                     Date           ENTERPRISE      ------------------------  -------------------     Method of
Acquiror / Target                 Announced            VALUE     Rev.   EBIT    EBITDA         1 Week   1 Month        Payment
- -------------------------------------------------------------------------------------------------------------------------------

<S>                             <C>              <C>             <C>    <C>     <C>          <C>       <C>        <C>

SER Systeme AG                    12/20/99             $94.8       1.8   118.5     14.1          35.1%    51.5%       Cash
    EIS International, Inc.

PeopleSoft, Inc. /                10/11/99             385.0       2.1   190.8     41.9          67.4%    73.8%       Stock
    Vantive Corp.

Security First Technologies, Inc.  5/17/99             308.1       4.2    nm       nm            16.8%   314.8%       Stock
    Edify Corporation

The Baan Company NV /              5/14/99             275.0      10.0   534.0    156.9          56.9%    83.0%       Stock
    Aurum Software, Inc.

InterVoice, Inc. /                 4/27/99             164.0       1.2    53.8     21.8          33.2%    62.4%       Combo
    Brite Voice Systems, Inc.

Lucent Technologies, Inc. /        4/5/99              199.1       1.8    38.4     18.6          88.3%    92.9%       Stock
    Mosaix, Inc.

Davox Corp. /                      3/10/98              82.5      12.1    nm       nm            nm       nm          Stock
   AnswerSoft, Inc.

Seibel Systems, Inc. /             3/02/98             395.2       4.5    39.1     28.6          91.5%    87.5%       Stock
  Scopus Technology, Inc.

International Business Machines, I12/19/97             199.2       4.6   140.6     63.0          61.9%    60.7%       Combo
    Software Artistry, Inc.
- ------------------------------------------------------------------------------------------------------------------------------------
                                              High    $395.2      12.1   534.0    156.9          91.5%   314.8%
                                              Mean    $233.7       4.7   159.3     49.3          56.4%   103.3%
                                              Median  $199.2       4.2   118.5     28.6          59.4%    78.4%
                                              Low      $82.5       1.2    38.4     14.1          16.8%    51.5%
</TABLE>

NOTES
_______________________________
na = not available
nm = not meaningful
All company financial data available at time of the initial announcement
Purchase Price = consideration paid for common stock
Enterprise Value = Purchase price plus debt less cash
Transactions represent change of corporate control
Unaffected price is trading price 5 days and one month prior to initial
announcement of the proposed transaction
Premium is based on the percent that the transaction price exceeds the stock
trading price 5 days and one month prior to announcement of the transaction







                                       24

<PAGE>   29
PROJECT BRIDGE

VALUATION SUMMARY

Valuation Analysis Using Comparable Merger & Acquisition Transactions (dollars
 in millions, except per share)

<TABLE>
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------------
                                                            MEDIAN MULTIPLE OF COMPARABLE MERGER & ACQUISITION TRANSACTIONS
                             -------------------------------------------------------------------------------------------------------
                                                                    IMPLIED              DEBT            IMPLIED
                              SPLK              ENT. VALUE/        ENTERPRISE            LESS             EQUITY               PER
VALUATION PARAMETER           DATA           LTM  REVENUE            VALUE               CASH             VALUE              SHARE
- ------------------------     -------        ---------------       ------------         --------         ---------         ----------
<S>                          <C>            <C>                  <C>                  <C>              <C>               <C>
LTM REVENUE                   $11.3               4.2 x             $47.46             $1.00              $46.5             $9.07





<CAPTION>
                                                              MEAN MULTIPLE OF COMPARABLE MERGER & ACQUISITION TRANSACTIONS
                             -------------------------------------------------------------------------------------------------------
                                                                     IMPLIED            DEBT             IMPLIED
                              SPLK            ENT. VALUE/          ENTERPRISE           LESS             EQUITY                PER
VALUATION PARAMETER           DATA           LTM  REVENUE            VALUE              CASH             VALUE               SHARE
- ------------------------     ------        ---------------       ------------         --------         ---------         ----------
<S>                          <C>           <C>                   <C>                  <C>              <C>               <C>
LTM REVENUE                   $11.3                4.7 x             $53.11             $1.00              $52.1            $10.18

</TABLE>

Note: mean and median multiples of enterprise transaction values under $500
million



                                       25

<PAGE>   30

DESCRIPTION OF TARGET COMPANIES

ANSWERSOFT, INC. provides software applications that helps integrate and
streamline call-center operations in large companies by linking Web-based
inquiries into companies' call-processing operations

AURUM SOFTWARE, INC. provides customer relationship management software. The
Company offers Aurum Customer Enterprise, a suite of client/server applications
that transforms an organization's sales, marketing and customer service
functions.

BRITE VOICE SYSTEMS, INC. designs, integrates, assembles, markets and supports
voice processing and call processing systems and services. The Company's
services and systems integrate voice recognition, voice/facsimile messaging,
audiotex and interactive computer applications.

CLARIFY, INC. makes software that automates front office functions such as help
desk, and customer sales and service. Large companies use Clarify FrontOffice to
manage sales leads, track workflow tasks, and route calls based on a database of
every interaction a company has made with a client. eFrontOffice integrates a
company's Web site, e-mail, and phone systems to enhance customer support.


                                                  [DOUGHERTY & COMPANY LLC LOGO]


                                       26

<PAGE>   31

EDIFY CORPORATION provides software and services designed to help enterprises
automate, integrate and personalize interactions with customers and employees
through multiple channels. The Company's solutions allow access to information
via the Internet, corporate intranets and the telephone.

EIS INTERNATIONAL, INC. provides systems, software and services of outbound and
integrated inbound/outbound applications for the call center industry. The
Company's systems are utilized in telemarketing, customer service, fund-raising,
market research and collections.

GENESYS TELECOMM LABS, INC. provides enterprise-wide interaction management
solutions for both traditional organizations and e-Businesses. The Company's
Genesys Suite product is an integrated suite of applications which enable
Internet and telephony-based interactions, enterprise routing, network routing,
outbound dialing, and workforce management capabilities.

GEOTEL COMMUNICATIONS CORPORATION is a provider of Computer Telephony
Integration (CTI) software solutions focused on enhanced voice and data routing
technology that enables customer-oriented companies to deliver responsive and
cost-effective customer service.


                                       27

                                                  [DOUGHERTY & COMPANY LLC LOGO]

<PAGE>   32

MOSAIX, INC. is a global provider of software and services that integrate the
front and back office to automate and optimize an organization's interactions
with its customers. The company's products include predictive dialing and
blending, agent effectiveness solutions, and the innovative ViewStar customer
relationship management, workflow and business process automation applications.

PERIPHONICS CORP makes high-end hardware and software products that integrate
telephones and computers. People use its open-architecture, UNIX-based systems
when they dial up companies and agencies to get computerized account balances,
tax refunds, and lab test results.

SCOPUS TECHNOLOGY, INC. provides client/server software solutions for the
customer information management market. The Company also offers consulting,
training and post-sale maintenance and support services. Software Artistry, Inc.
sells two suites of enterprise applications (1) a complete help-desk suite that
combines decision support, problem management, asset and change management, and
network and system management (2) manages customer interaction by combining
components o f sales and marketing management to help manage all aspects of a
customer-relationship cycle.

VANTIVE CORPORATION provides front-office software. The Company's Vantive
Enterprise is an integrated office suite of Web-enabled software that increases
sales, marketing, call center, help desk and field service effectiveness.

                                       28

                                                  [DOUGHERTY & COMPANY LLC LOGO]
<PAGE>   33

V.   DISCOUNTED CASH FLOW ANALYSIS

     The Discounted Cash Flow Method is based on projected earnings and capital
     requirements and the subsequent cash flows generated by the assets of a
     company. The premise underlying this method of analysis is that the value
     of a business enterprise is equal to the present worth of the future
     economic benefits of ownership.

     Spanlink's stand-alone forecasted cash flows for the five-year period
     2000-2004 and the terminal value in 2004 are discounted back to present
     value at the weighted average cost of capital and then added together. The
     weighted average cost of capital is the weighted average of the return on
     debt capital and the return on equity capital given the company's long-term
     or target capital structure. Spanlink is currently financed almost entirely
     with equity capital (as are the comparable public companies). The
     projections assume that retained earnings will finance growth, so the
     weighted average cost of capital is equal to the cost of equity. Given our
     assessment of Spanlink's investment risk, returns on micro-capitalization
     common stocks and the level of interest rates, we estimated the cost of
     equity capital to be between 22% and 26%.

                                       29

                                                  [DOUGHERTY & COMPANY LLC LOGO]

<PAGE>   34

Because Spanlink will have the ability to generate cash flow well beyond the
five-year forecast period, we capitalized the value of the Company at the end of
2004. This terminal value is calculated by applying EBITDA multiples of between
9 and 13 to Spanlink's 2004 projected EBITDA. The EBITDA multiples were based on
consideration of EBITDA trading multiples of the comparable public companies and
our estimate of the industry and Spanlink's earnings growth outlook as of the
end of 2004.

Based on our discounted cash flow analysis, we derived minority interest values
of $4.96 to $8.30 per share.



                                       30

                                                  [DOUGHERTY & COMPANY LLC LOGO]

<PAGE>   35

PROJECT BRIDGE                                   SUMMARY OF SENSITIVITY ANALYSIS

DISCOUNTED CASH FLOW ANALYSIS
 ($000's, except per share)

<TABLE>
<CAPTION>
- ------------------------------------------------------------------------------------------------------------------------------------
                                                               TERMINAL VALUE EBITDA MULTIPLES
DISCOUNT RATE @ 22%                              -------------------------------------------------------------
<S>                                              <C>                <C>               <C>
                                                             9.0            11.0            13.0
                                                 -------------------------------------------------------------
Present Value of 2000-2004 Cash Flows                     $2,789          $2,789          $2,789
Present Value of Terminal Value                           28,105          34,351          40,596
                                                 -------------------------------------------------------------
Enterprise Value                                          30,894          37,140          43,385
Less Interest Bearing Debt                                (1,000)         (1,000)         (1,000)
Plus Cash and Equivalents                                    100             100             100
                                                 -------------------------------------------------------------
Common Equity Value                                      $29,994         $36,240         $42,485
Shares Outstanding                                         5,120           5,120           5,120
Per Share                                                  $5.86           $7.08           $8.30

<CAPTION>
                                                               TERMINAL VALUE EBITDA MULTIPLES
DISCOUNT RATE @ 24%                              -------------------------------------------------------------
<S>                                              <C>                <C>               <C>
                                                             9.0            11.0            13.0
                                                 -------------------------------------------------------------
Present Value of 2000-2004 Cash Flows                     $2,583          $2,583          $2,583
Present Value of Terminal Value                           25,910          31,668          37,425
                                                 -------------------------------------------------------------
Enterprise Value                                          28,493          34,250          40,008
Less Interest Bearing Debt                                (1,000)         (1,000)         (1,000)
Plus Cash and Equivalents                                    100             100             100
                                                 -------------------------------------------------------------
Common Equity Value                                      $27,593         $33,350         $39,108
Shares Outstanding                                         5,120           5,120           5,120
Per Share                                                  $5.39           $6.51           $7.64

<CAPTION>
                                                               TERMINAL VALUE EBITDA MULTIPLES
DISCOUNT RATE @ 26%                              -------------------------------------------------------------
<S>                                              <C>                 <C>              <C>
                                                             9.0            11.0            13.0
                                                 -------------------------------------------------------------
Present Value of 2000-2004 Cash Flows                     $2,394          $2,394          $2,394
Present Value of Terminal Value                           23,920          29,235          34,551
                                                 -------------------------------------------------------------
Enterprise Value                                          26,314          31,629          36,945
Less Interest Bearing Debt                                (1,000)         (1,000)         (1,000)
Plus Cash and Equivalents                                    100             100             100
                                                 -------------------------------------------------------------
Common Equity Value                                      $25,414         $30,729         $36,045
Shares Outstanding                                         5,120           5,120           5,120
Per Share                                                  $4.96           $6.00           $7.04
</TABLE>


                                       31


<PAGE>   36

PROJECT BRIDGE                               PROJECTED NET DEBT-FREE CASH FLOW
                                             For the Years Ending December 31
DISCOUNTED CASH FLOW ANALYSIS                ($000's)

<TABLE>
<CAPTION>

- --------------------------------------------------------------------------------------------------
                                      2000E        2001E        2002E        2003E         2004E
- --------------------------------------------------------------------------------------------------
<S>                                 <C>          <C>          <C>          <C>           <C>
Sales                                $12,897      $21,000      $30,000      $38,000       $46,000
Cost of Sales                          5,159        9,450       12,600       14,820        16,560
                                     -------------------------------------------------------------
Gross Margin                           7,738       11,550       17,400       23,180        29,440
Operating Expenses                     7,738       10,500       14,400       17,100        20,700
                                     -------------------------------------------------------------
Operating Income                           0        1,050        3,000        6,080         8,740
Income Taxes                               0            0            0        2,432         3,496
                                     -------------------------------------------------------------
Debt-Free Net Income                       0        1,050        3,000        3,648         5,244
Depreciation and Amortization            528          300          300          300           300
                                     -------------------------------------------------------------
Debt-Free Cash Flow                     $528       $1,350       $3,300       $3,948        $5,544
                                     -------------------------------------------------------------
Change in Working Capital               (495)      (1,351)      (1,500)      (1,333)       (1,333)
Capital Expenditures                    (432)        (300)        (300)        (300)         (300)
- --------------------------------------------------------------------------------------------------
NET DEBT-FREE CASH FLOW                ($399)       ($301)      $1,500       $2,315        $3,911
- --------------------------------------------------------------------------------------------------
</TABLE>



                                       32


<PAGE>   37

PROJECT BRIDGE                                  ASSUMPTIONS

DISCOUNTED CASH FLOW ANALYSIS                   For the Years Ending December 31

<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------------------------------------------
                                                                            2000E       2001E       2002E        2003E       2004E
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                                                       <C>         <C>         <C>        <C>           <C>
Sales Growth                                                                33.9%       62.8%        42.9%       26.7%       21.1%
Operating Margin                                                             0.0%        5.0%        10.0%       16.0%       19.0%
Tax Rate                                                                       0%          0%           0%         40%         40%
Unlevered Net Income Margin                                                  0.0%        5.0%         0.0%        9.6%       11.4%
Unlevered Net Income Growth                                                   nm          nm        185.7%       21.6%       43.8%
Depreciation & Amort. as a % of Sales                                        4.1%        1.4%         1.0%        0.8%        0.7%
Capital Expenditures as a % of Sales                                         3.3%        1.4%         1.0%        0.8%        0.7%
Change in WC as a % of Change in Sales                                      15.2%       16.7%        16.7%       16.7%       16.7%
</TABLE>


Note; due to $5.8 million NOL tax carryforward, no income taxes are payable in
2001 and 2002


                                       33

<PAGE>   38

PROJECT BRIDGE

(SHARE PRICE MULTIPLES AND ACQUISITION PREMIUMS)

<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------------------------------------------
PRICE PER SHARE                                                                           $9.00          $10.00         $11.00
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                              <C>                                 <C>             <C>             <C>
(000'S) Except Per Share Data

EQUITY PURCHASE PRICE       Shares Out.            5,120                               $ 46,080        $ 51,200       $ 56,320

PLUS DEBT ASSUMED                                                                       $ 1,100         $ 1,100        $ 1,100
LESS CASH AND EQUIVALENTS                                                                 $ 100           $ 100          $ 100
- ------------------------------------------------------------------------------------------------------------------------------------
IMPLIED ENTERPRISE VALUE                                                               $ 47,080        $ 52,200       $ 57,320
- ------------------------------------------------------------------------------------------------------------------------------------

ENTERPRISE VALUE: REVENUE
Latest Twelve Months (ended 9/30/99)             $11,300                                    4.2             4.6            5.1
1999                                               9,633                                    4.9             5.4            6.0
Projected 2000                                    13,300                                    3.6             3.9            4.3

ENTERPIRSE VALUE: EBITDA
Latest Twelve Months (ended 9/30/99)                $320                                  147.8           163.8          179.8
1999                                                (800)                                    nm              nm             nm
Projected 2000                                       500                                   94.6           104.8          115.0

ENTERPRISE VALUE: EBIT
Latest Twelve Months (ended 9/30/99)               ($230)                                    nm              nm             nm
1999                                              (1,293)                                    nm              nm             nm
Projected 2000                                      (793)                                    nm              nm             nm

EQUITY PURCHASE PRICE: EPS / NET INCOME
Latest Twelve Months (ended 9/30/99)               $0.03        $160                      288.0           320.0          352.0
1999                                               (0.18)     (1,000)                        nm              nm             nm
Projected 2000                                     (0.02)       (350)                        nm              nm             nm
                                                                                             nm              nm             nm


EQUITY PURCHASE PRICE / STOCK PRICE
Current Stock Price (2/18/2000)                    $9.63                                  -6.5%            3.8%          14.2%
Price One Week Prior                               $8.06                                  11.7%           24.1%          36.5%
Price 30 Days Prior                                $6.19                                  45.4%           61.6%          77.7%
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE>



                                       34

<PAGE>   39

VII. Conclusion

<TABLE>
<CAPTION>
 -------------------------------------------------------------------------------------------------------

                                                                                         PREMIUM TO
     METHODOLOGY                                            VALUATION RANGES            OFFER PRICE

 -------------------------------------------------------------------------------------------------------
<S>                                                       <C>                       <C>
   COMPARABLE PUBLIC COMPANY*                              $5.98 to $8.19            75.6% to 28.2%
   COMPARABLE M&A TRANSACTIONS                            $9.07 to $10.18             15.8% to 3.1%
   DISCOUNTED CASH FLOW*                                   $4.96 to $8.30           111.7% to 26.5%

 -------------------------------------------------------------------------------------------------------
</TABLE>





* Values represent minority interest values as opposed to control/sale values.
Therefore, the offer price premium is expected to be significantly higher when
compared to the premium derived from the comparable merger and acquisition
transaction method which already represents a control value.


                                       35


                                                  [DOUGHERTY & COMPANY LLC LOGO]



© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission