USCS INTERNATIONAL INC
424B4, 1996-06-21
COMPUTER PROGRAMMING SERVICES
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<PAGE>
                                                FILED PURSUANT TO RULE 424(b)(4)
                                                      REGISTRATION NO. 333-03842
PROSPECTUS
 
                                4,800,000 SHARES
 
                                     [LOGO]
 
                                  COMMON STOCK
                               ------------------
 
    Of  the 4,800,000  shares of  Common Stock,  par value  $.05 per  share (the
"Common Stock"), being  offered hereby,  2,766,375 shares are  being offered  by
USCS  International, Inc.  ("USCS" or  the "Company")  and 2,033,625  shares are
being offered by the Selling Stockholders (as defined herein). The Company  will
not  receive any  of the  proceeds from the  sale of  the shares  by the Selling
Stockholders. See "Principal and Selling Stockholders." Prior to this  offering,
there  has  been no  public  market for  the Common  Stock  of the  Company. See
"Underwriting" for  information relating  to  the factors  to be  considered  in
determining the initial public offering price.
 
    The  Common Stock  has been  approved for  quotation on  the Nasdaq National
Market under the symbol "USCS."
 
    SEE "RISK FACTORS" BEGINNING ON PAGE  6 FOR A DISCUSSION OF CERTAIN  FACTORS
THAT  SHOULD BE CONSIDERED BY PROSPECTIVE PURCHASERS OF THE COMMON STOCK OFFERED
HEREBY.
                             ---------------------
THESE SECURITIES HAVE NOT  BEEN APPROVED OR DISAPPROVED  BY THE SECURITIES  AND
 EXCHANGE   COMMISSION   OR   ANY   STATE   SECURITIES   COMMISSION   NOR   HAS
  THE  SECURITIES   AND   EXCHANGE   COMMISSION  OR   ANY   STATE   SECURITIES
    COMMISSION  PASSED  UPON THE  ACCURACY OR  ADEQUACY OF  THIS PROSPECTUS.
              ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE.
 
<TABLE>
<CAPTION>
                                                                               PROCEEDS TO
                             PRICE TO       UNDERWRITING      PROCEEDS TO        SELLING
                              PUBLIC        DISCOUNT (1)      COMPANY (2)     STOCKHOLDERS
<S>                       <C>              <C>              <C>              <C>
Per Share...............      $17.00            $1.19           $15.81           $15.81
Total (3)...............    $81,600,000      $5,712,000       $43,736,389      $32,151,611
</TABLE>
 
(1) The  Company and  the  Selling Stockholders  have  agreed to  indemnify  the
    several  Underwriters  against  certain  liabilities,  including liabilities
    under the Securities Act of 1933, as amended. See "Underwriting."
(2) Before deducting expenses payable by the Company estimated at $1,500,000.
(3) The  Company has  granted the  several Underwriters  an option,  exercisable
    within  30 days  after the  date of  this Prospectus,  to purchase  up to an
    additional 720,000 shares of Common  Stock solely to cover  over-allotments,
    if  any. If all of such additional  shares are purchased, the total Price to
    Public, Underwriting Discount, Proceeds to  Company and Proceeds to  Selling
    Stockholders  will be $93,840,000,  $6,568,800, $55,119,589 and $32,151,611,
    respectively. See "Underwriting."
                            ------------------------
 
    The shares of Common Stock are offered by the several Underwriters,  subject
to  prior sale, when, as and  if issued to and accepted  by them, and subject to
the approval  of certain  legal  matters by  counsel  for the  Underwriters  and
certain other conditions. The Underwriters reserve the right to withdraw, cancel
or  modify such offer and to  reject orders in whole or  in part. It is expected
that the delivery of shares of Common Stock will be made in New York, New  York,
on or about June 26, 1996.
                            ------------------------
 
MERRILL LYNCH & CO.                                        MONTGOMERY SECURITIES
                                ---------------
 
                 The date of this Prospectus is June 20, 1996.
<PAGE>
                    [INSIDE FRONT COVER PAGE OF PROSPECTUS]
 
                                   [ARTWORK]
[PHOTOGRAPH  SHOWS COLLAGE OF IMAGES INCLUDING CELLULAR PHONE, COMPUTER MONITOR,
COMPUTER CABLES, A SATELLITE DISH, NUMBERS IN BINARY CODE, SITTING HUMAN  FIGURE
AT A COMPUTER AND THE COMPANY'S LOGO; TEXT IN PHOTO IS AS FOLLOWS:
 
SERVING THE GLOBAL
COMMUNICATIONS MARKET INCLUDING:
 
* CABLE TELEVISION
 
* TELEPHONY
 
* MULTI-SERVICE PROVIDERS
 
CUSTOMER MANAGEMENT
SOFTWARE
 
* multi-service integration
 
* order processing
 
* customer service
 
* management reporting
 
CUSTOMER MANAGEMENT
SERVICES
 
* bill presentment
 
* statement production
 
* statement-based marketing
 
PROFESSIONAL SERVICES
 
* training and consulting
 
* custom programming
 
* statement design]
 
    IN  CONNECTION WITH THIS OFFERING, THE UNDERWRITERS MAY OVER-ALLOT OR EFFECT
TRANSACTIONS WHICH STABILIZE OR MAINTAIN THE MARKET PRICE OF THE COMMON STOCK OF
THE COMPANY AT  A LEVEL ABOVE  THAT WHICH  MIGHT OTHERWISE PREVAIL  IN THE  OPEN
MARKET. SUCH STABILIZING, IF COMMENCED, MAY BE DISCONTINUED AT ANY TIME.
                            ------------------------
 
    CableData-Registered  Trademark- is  a registered trademark  of the Company.
CableData's  Intelecable-TM-   ("Intelecable"),  DDP/SQL-TM-,   VantagePLUS-TM-,
International   Billing   Services-TM-   ("IBS"),  Dynamic   Due   Date-TM-  and
ClassROM-TM- are trademarks or tradenames of the Company. The IBS servicemark is
a registered servicemark of the Company.
<PAGE>
                               PROSPECTUS SUMMARY
 
    THE  FOLLOWING SUMMARY  IS QUALIFIED  IN ITS  ENTIRETY BY  THE MORE DETAILED
INFORMATION AND CONSOLIDATED FINANCIAL STATEMENTS, INCLUDING THE NOTES  THERETO,
APPEARING ELSEWHERE IN THIS PROSPECTUS.
 
                                  THE COMPANY
 
    USCS  is a leading provider of  customer management software and services to
the  global  communications  industry.  The  Company's  clients  include   cable
television, wireless and land-line telephony, direct-broadcast satellite ("DBS")
and  multi-service providers in  the U.S. and 13  other countries. The Company's
software-based  solutions  enable  its  clients  to  manage  critical   customer
relationship functions, including new account set-up, order processing, customer
support,  management reporting and marketing analysis. The Company also provides
bill presentment services, which include generation of high quality,  customized
billing  statements  that  are  produced  in  automated  facilities  designed to
minimize turnaround  time and  mailing  costs. USCS  also  offers a  variety  of
complementary   professional   services,   including   consulting,   application
development and client training, as well as statement design services that allow
clients to use the billing statement as a communication and marketing tool.
 
    The Company's clients typically enter into contracts with terms ranging from
three to seven years. Clients are billed monthly, generally based on the  number
of  end-users they serve.  As a result,  a significant portion  of the Company's
revenue is  recurring and  increases  as the  service provider's  customer  base
grows.  In 1995, the Company's revenue totaled  $229.3 million, of which 73% was
generated from companies that have been clients of USCS for three or more years.
USCS has been providing comprehensive customer management software and  services
to  the cable television industry for more than 25 years and has been profitable
in every year since 1973.
 
    The Company's  software  currently supports  53%  of U.S.  cable  television
subscribers  and  is used  by  15 of  the  20 largest  cable  television service
providers  in   the   U.S.,  including   Adelphia   Communications   Corporation
("Adelphia"),  Cablevision Systems Corporation  ("Cablevision Systems"), Comcast
Cable Communications, Inc.  ("Comcast"), Tele-Communications,  Inc. ("TCI")  and
Time  Warner,  Inc.  ("Time  Warner").  The  Company  provides  bill presentment
services to clients  serving 53% of  U.S. cable television  subscribers, 33%  of
U.S.  cellular  users and  9% of  U.S.  land-line telephony  customers and  to a
variety of  other  service providers.  The  Company's bill  presentment  clients
include  substantially all of its  domestic customer management software clients
and other  service providers  such as  AirTouch Paging  ("AirTouch"),  Ameritech
Corporation  ("Ameritech")  and Frontier  Corporation ("Frontier").  The Company
currently processes  over  60  million  bills  per  month  and  is  the  largest
centralized first class mailer in the U.S., responsible for generating more than
1.5%  of  the total  volume of  all  U.S. first  class mail,  including customer
remittance volume. Bill presentment services are generally provided to  software
clients in bundled contracts and are also sold separately.
 
    The Company has extended its leadership position by introducing products and
services  that  address  the  rapidly  changing  global  communications  market.
Technological  advances,  regulatory  changes   and  international  growth   are
transforming  the structure  and competitive  dynamics of  the industry. Markets
that were once segmented by service and geographic location are converging  into
a  single  global  communications  market,  which  includes  traditional service
providers and  new entrants  offering  a combination  of services.  The  rapidly
shifting and increasingly complex nature of the converging communications market
has  increased the need  among service providers  for sophisticated and flexible
customer management software and services.
 
                                       3
<PAGE>
    In 1993, the Company deployed Intelecable, which the Company believes is the
first customer management  software product designed  for providers of  multiple
communications  services ("multi-service providers").  The Company also believes
that Intelecable  is  the  only  integrated  multi-service  customer  management
software system currently operational and commercially available. Intelecable is
presently installed for 17 clients worldwide, including combined cable/telephony
service  providers in the U.K., a  combined cable/wireless cable/DBS provider in
Australia and two interactive video  providers in the U.S., including  BellSouth
Interactive Media Services, Inc. ("BellSouth Interactive"). The Company has also
expanded  its bill  presentment services  to support  multi-service providers by
offering  consolidated  billing  statements  that  combine  data  from  multiple
services,  such as  wireless and land-line  telephony, into  a single integrated
billing statement.
 
    Since its founding,  the Company  has been  a leader  in providing  customer
management  software and services. The  Company's record of achievement includes
what USCS believes is:
 
        - The first customer management software system for multi-service
          providers, including support of combined cable/telephony sites;
 
        - The first  contract  with  a regional  bell  operating  company
          ("RBOC")  to  outsource  all  bill  presentment  functions  for
          telephony services; and
 
        - The first  installation and  operation of  customer  management
          software for interactive video trials in the U.S.
 
    The  Company's  strategy  to  maintain  and  enhance  its  industry position
includes the following key elements: (i) focus on recurring revenue, (ii)  focus
on  the needs of multi-service  providers, (iii) increase international revenue,
(iv) expand bill presentment market opportunities, (v) increase professional and
strategic services revenue, and (vi)  continue to develop leading-edge  software
and services.
 
    The  Company  conducts  its  business  primarily  through  two  wholly-owned
subsidiaries: CableData,  Inc.  and  International Billing  Services,  Inc.  The
Company's  principal executive offices are located  at 2969 Prospect Park Drive,
Rancho Cordova, California 95670,  and its telephone  number is (916)  636-4500.
The  Company's  international headquarters  are located  at Spectrum  Point, 279
Farnborough Road, Farnborough,  Hampshire GU14 7LS  England, U.K. U.S.  Computer
Services,  the predecessor to  USCS International, Inc.,  was incorporated under
California law  on  November  18,  1969. USCS  International,  Inc.,  which  was
incorporated  under Delaware law on April 10, 1996, succeeded to the business of
the California corporation pursuant to a reincorporation effective May 31, 1996.
Unless the  context otherwise  requires, all  references in  this Prospectus  to
"USCS"   or  the  "Company"  refer  to  USCS  International,  Inc.,  a  Delaware
corporation, its predecessor, U.S. Computer Services, a California  corporation,
and their consolidated subsidiaries.
 
                                  THE OFFERING
 
<TABLE>
<S>                                               <C>
Common Stock offered by:
  The Company...................................  2,766,375 Shares
  The Selling Stockholders......................  2,033,625 Shares
Common Stock to be outstanding after this         22,238,094 Shares (1)
offering........................................
Use of proceeds.................................  Repayment    of    certain   indebtedness
                                                  (approximately $38.0 million as of  March
                                                  31,  1996) and working  capital and other
                                                  general corporate purposes.  See "Use  of
                                                  Proceeds."
Nasdaq National Market symbol...................  USCS
</TABLE>
 
- ------------------------------
(1)  Based  on shares outstanding as  of May 20, 1996.  Excludes an aggregate of
     5,178,119 shares reserved as of May 20, 1996 for future issuance under  the
     Company's  1988 Incentive Stock Option Plan, 1990 Nonstatutory Stock Option
     Plan, 1993 Incentive Stock Option  Plan, 1996 Incentive Stock Option  Plan,
     1996  Directors' Stock  Option Plan and  Employee Stock  Purchase Plan. See
     "Management -- Employee and Director Plans."
 
                                       4
<PAGE>
                   SUMMARY CONSOLIDATED FINANCIAL INFORMATION
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                                                                          THREE MONTHS ENDED
                                                              YEAR ENDED DECEMBER 31,                         MARCH 31,
                                             ----------------------------------------------------------  --------------------
                                                1991        1992        1993        1994        1995       1995       1996
                                             ----------  ----------  ----------  ----------  ----------  ---------  ---------
                                                                     (AUDITED)                               (UNAUDITED)
<S>                                          <C>         <C>         <C>         <C>         <C>         <C>        <C>
CONSOLIDATED STATEMENTS OF OPERATIONS DATA:
Revenue....................................  $  143,513  $  146,087  $  166,064  $  188,805  $  229,263  $  53,012  $  60,255
Gross profit...............................      51,754      53,086      61,745      66,283      82,023     19,498     22,094
Operating income (1).......................      12,905      16,299      13,494      15,787      22,106      4,937      5,443
Income before income taxes and cumulative
 effect of accounting change (2)...........       8,160      11,250       8,885      11,503      17,140      3,769      4,237
Income before cumulative effect of
 accounting change (2).....................       5,053       6,895       4,555       6,169      10,370      2,281      2,563
Net income.................................       5,053       6,895       6,963       6,169      10,370      2,281      2,563
Income before cumulative effect of
 accounting change per share (3)...........  $     0.20  $     0.30  $     0.20  $     0.28  $     0.49  $    0.11  $    0.12
Net income per share (3)...................  $     0.20  $     0.30  $     0.31  $     0.28  $     0.49  $    0.11  $    0.12
Shares used in per share computation (3)...      25,149      22,675      22,129      21,882      21,138     21,494     20,659
</TABLE>
 
<TABLE>
<CAPTION>
                                                                                              MARCH 31, 1996
                                                                                        --------------------------
                                                                                          ACTUAL    AS ADJUSTED(4)
                                                                                        ----------  --------------
                                                                                               (UNAUDITED)
<S>                                                                                     <C>         <C>
CONSOLIDATED BALANCE SHEET DATA:
Cash..................................................................................  $    5,930    $   10,166
Working capital.......................................................................      28,343        32,579
Total assets..........................................................................     182,824       187,060
Long-term debt less current portion (5)...............................................      53,090        15,090
Stockholders' equity..................................................................      49,087        91,323
</TABLE>
 
- ------------------------------
(1)  In 1993, the Company charged to expense $4.1 million for the  consolidation
     of customer support activities and relocation expenses.
 
(2)  In 1993, the Company adopted SFAS 109 resulting in an accumulated credit to
     income for an adjustment in the calculation of income tax expense.
 
(3)  Per  share data is based on the weighted average number of shares of Common
     Stock and dilutive common equivalent shares from stock options  outstanding
     during  the period  using the  treasury stock  method. Pursuant  to certain
     Securities and Exchange Commission  Staff Accounting Bulletins, common  and
     common  equivalent shares  issued during the  12-month period  prior to the
     date of the initial filing of the Registration Statement have been included
     in the calculation  as if they  were outstanding for  all periods prior  to
     their issuance. See Note 2 of Notes to Consolidated Financial Statements.
 
(4)  Adjusted  to give effect  to the sale  of 2,766,375 shares  of Common Stock
     offered by the Company hereby at an initial public offering price of $17.00
     per share and  the anticipated  application of the  estimated net  proceeds
     therefrom. See "Use of Proceeds."
 
(5)  See Note 5 of Notes to Consolidated Financial Statements.
                         ------------------------------
    THE STATEMENTS THAT ARE NOT HISTORICAL FACTS OR STATEMENTS OF CURRENT STATUS
CONTAINED  IN THIS PROSPECTUS ARE FORWARD-LOOKING  STATEMENTS (AS DEFINED IN THE
PRIVATE SECURITIES  LITIGATION  REFORM  ACT  OF 1995)  THAT  INVOLVE  RISKS  AND
UNCERTAINTIES,  INCLUDING,  BUT NOT  LIMITED TO,  THE RISKS  SET FORTH  IN "RISK
FACTORS." ACTUAL  RESULTS MAY  DIFFER MATERIALLY.  PROSPECTIVE INVESTORS  SHOULD
CAREFULLY  CONSIDER THE MATTERS SET FORTH IN "RISK FACTORS." EXCEPT AS OTHERWISE
INDICATED, THE INFORMATION CONTAINED IN THIS PROSPECTUS: (I) ASSUMES NO EXERCISE
OF THE UNDERWRITERS' OVER-ALLOTMENT  OPTION AND (II) HAS  BEEN ADJUSTED TO  GIVE
EFFECT  TO (A)  THE REINCORPORATION  OF THE  COMPANY UNDER  DELAWARE LAW,  (B) A
2.1-FOR-1 STOCK SPLIT OF THE COMPANY'S VOTING COMMON STOCK, (C) A 2-FOR-1  STOCK
SPLIT  OF THE COMPANY'S NON-VOTING  COMMON STOCK, AND (D)  THE CONVERSION OF ALL
OUTSTANDING SHARES OF  NON-VOTING COMMON STOCK  INTO COMMON STOCK  ON A  1-FOR-1
BASIS. SEE "CAPITALIZATION," "DESCRIPTION OF CAPITAL STOCK" AND "UNDERWRITING."
 
                                       5
<PAGE>
                                  RISK FACTORS
 
    THE  COMMON STOCK OFFERED HEREBY INVOLVES A HIGH DEGREE OF RISK. IN ADDITION
TO THE OTHER  INFORMATION CONTAINED  IN THIS  PROSPECTUS, PROSPECTIVE  INVESTORS
SHOULD  CAREFULLY CONSIDER THE FOLLOWING RISK  FACTORS IN EVALUATING THE COMPANY
AND ITS BUSINESS BEFORE PURCHASING THE COMMON STOCK OFFERED BY THIS  PROSPECTUS.
THE  STATEMENTS THAT  ARE NOT HISTORICAL  FACTS OR STATEMENTS  OF CURRENT STATUS
CONTAINED IN THIS PROSPECTUS ARE  FORWARD-LOOKING STATEMENTS THAT INVOLVE  RISKS
AND  UNCERTAINTIES INCLUDING, BUT  NOT LIMITED TO, THE  FACTORS SET FORTH BELOW.
ACTUAL RESULTS MAY DIFFER MATERIALLY.
 
DEPENDENCE ON THE CABLE TELEVISION MARKET
 
    The Company is highly dependent on the cable television market. During 1995,
approximately two-thirds  of the  Company's revenue  was derived  from sales  to
cable  television service providers. Revenue  from cable television providers is
based primarily on the number of subscribers served by such providers, typically
calculated monthly.  Due  primarily  to  recent  consolidation,  the  number  of
providers  of cable television service in the  U.S. is declining, resulting in a
reduction of the number of potential cable television clients in the U.S. As the
number of companies serving the available subscriber base decreases, the loss of
a single client could have a greater  adverse impact on the Company than in  the
past.  Even if the number of clients remains  the same, a decrease in the number
of subscribers served by the Company's cable television clients would result  in
lower revenue for the Company. Furthermore, any adverse development in the cable
television  market  could  have  a  material  adverse  effect  on  the financial
condition and results of operations of the Company.
 
CHANGING COMMUNICATIONS MARKET
 
    The  communications   market  is   characterized  by   rapid   technological
developments,  changes in  client requirements, evolving  industry standards and
frequent new product introductions. The Company's future success will depend, in
part, upon  its  ability  to  enhance its  existing  applications,  develop  and
introduce new products that take advantage of technological advances and respond
promptly to new client requirements and evolving industry standards. The Company
has  expended  considerable  funds to  develop  products to  serve  the changing
communications market. If the communications  market fails to converge or  grows
more  slowly than  anticipated or  the Company's  products and  services fail to
achieve market  acceptance, there  could be  a material  adverse effect  on  the
financial condition and results of operations of the Company. Furthermore, there
can  be no assurance that the Company's  clients will be successful in expanding
into other segments of the converging communication markets, or that the Company
will be  successful  in  selling its  products  to  new entrants  in  the  cable
television market.
 
NEW PRODUCTS AND RAPID TECHNOLOGICAL CHANGES
 
    The market for the Company's products and services is characterized by rapid
technological  changes. The Company believes that  its future success depends in
part upon its ability to enhance  its current products and services and  develop
new  products and  services that address  the increasingly complex  needs of its
clients. The Company's  development projects  are subject  to all  of the  risks
associated  with the  development of  new software  and other  products based on
innovative technologies, including (i) unanticipated technical or other problems
that could  result in  a  change in  the design,  delay  in the  development  or
abandonment  of such products, (ii)  unanticipated integration, compatibility or
similar problems,  such  as  difficulties  in  porting  to  additional  hardware
platforms,  (iii) problems that  arise during implementation,  and (iv) possible
insufficiency  of  development  funds.  Certain  of  the  Company's  development
contracts provide for reimbursement of a portion of the research and development
expenditures  by  third  parties,  subject  to  meeting  performance milestones.
Failure to meet such milestones  may result in a loss  of the third party  funds
and  the need for  the Company to  reallocate Company resources  to complete the
project. Products, if  any, resulting from  research and development  activities
may  not produce  revenue for a  substantial time,  if at all.  In addition, the
introduction by  third parties  of new  products or  services could  render  the
Company's existing products and services obsolete or unmarketable. The Company's
ability  to  anticipate  changes  in  technology  and  successfully  develop and
introduce new or  enhanced products  incorporating such technology  on a  timely
basis   will  be  significant  factors  in   the  Company's  ability  to  remain
competitive. There  can  be  no  assurance  that  the  Company  will  timely  or
successfully complete the development of new or enhanced products or services or
successfully  manage transitions from one product  release to the next, that the
 
                                       6
<PAGE>
Company will not encounter difficulties that could delay introduction of new  or
enhanced  products in  the future  or that errors  will not  be found  in new or
enhanced products  after installation,  resulting in  a loss  of or  a delay  in
market  acceptance. If the Company is unable to develop new or enhanced products
on a timely  basis or  to meet  development contract  milestones, the  Company's
business,   operating  results  and  financial  condition  could  be  materially
adversely affected.  See  "Management's  Discussion and  Analysis  of  Financial
Condition  and Results of Operations --  Results of Operations" and "Business --
Research and Development."
 
VARIABILITY OF QUARTERLY OPERATING RESULTS
 
    The Company's  quarterly operating  results may  fluctuate from  quarter  to
quarter  depending  on  various  factors, including  the  impact  of significant
start-up costs associated with initiating the delivery of contracted services to
new clients, the hiring of additional  staff, new product development and  other
expenses,  introduction of new  products by competitors,  pricing pressures, the
evolving and unpredictable nature of the markets in which the Company's products
and services are sold  and general economic conditions.  The Company may  invest
significant  time  and  financial resources  towards  securing  and implementing
contracts or developing new products and services. Revenue from such  activities
may be received, if at all, only in future quarters. Thus, the Company may incur
significant   expenses  in  a   particular  quarter  that   are  not  offset  by
corresponding revenue and  conversely may receive  additional revenue in  future
quarters  for  which  related  expenses were  incurred  in  prior  quarters. For
example, in the first  quarter of 1994,  the Company added  Ameritech as a  bill
presentment client, resulting in a significant increase in expenses in late 1993
and  the first  quarter of  1994 and  a significant  increase in  revenue in the
second quarter of 1994. Revenue from Ameritech represented approximately 16% and
13% of the Company's  revenue for the  years ended December  31, 1995 and  1994,
respectively.  See "Management's Discussion and  Analysis of Financial Condition
and Results of Operations."
 
COMPETITION; DEVELOPMENT OF IN-HOUSE SYSTEM BY SIGNIFICANT CLIENT
 
    The market for the  Company's products and  services is highly  competitive,
and  competition  is increasing  as additional  market opportunities  arise. The
Company competes with independent providers of customer management software  and
services  and with in-house  systems. The Company  believes its most significant
competitors for customer management software are Information Systems Development
(owned  by   Cincinnati  Bell   Information  Systems   ("CBIS")),  CSG   Systems
International,  Inc., and the  Company's own clients to  the extent such clients
develop in-house systems.  In addition,  certain of  the Company's  competitors,
including  CBIS, have  contracted with the  Company to  provide bill presentment
services to their own software  customers. The most significant competitors  for
bill  presentment services are in-house services  and, to a lesser extent, other
third-party providers. It is also possible  that new competitors may emerge  and
acquire   market  share  as  the   communications  market  expands.  TCI,  which
represented approximately 17%  and 18%  of the  Company's revenue  for 1995  and
1994,  respectively, has announced that it is developing and testing an in-house
customer management software system and  plans to begin deploying it  nationwide
by  1997. In June 1996, the Company entered  into a new 3- 1/2 year agreement to
continue to provide customer management  software and bill presentment  services
for  TCI. TCI may remove subscribers from the agreement during its term, subject
to price increases based on the number of subscribers remaining under  contract.
The Company expects revenue from TCI will be reduced or eliminated in the future
if  TCI is successful in developing its in-house system and such in-house system
replaces the Company's system. Another client,  which accounted for 4% of  total
revenue  in 1995 and  recently extended its  contract with the  Company to early
1997, has orally advised the Company that it may select an alternative  solution
for  its  customer management  software  requirements. In  addition, competitive
factors could  influence or  alter  the Company's  overall revenue  mix  between
customer management software, services, including bill presentment services, and
equipment  sales and leasing. Any of these  events could have a material adverse
effect on the  financial condition  and results of  operations, including  gross
profit  margins,  of  the Company.  See  "-- Reliance  on  Significant Clients,"
"Business -- Clients,"  "Business -- Competition"  and "Management's  Discussion
and Analysis of Financial Condition and Results of Operations."
 
                                       7
<PAGE>
CONCENTRATION OF CLIENT BASE
 
    Aggregate  revenue  from the  Company's  ten largest  clients  accounted for
approximately 63% of total revenue in both 1995 and 1994. TCI accounted for  17%
and  18% and Ameritech  accounted for 16%  and 13% of  the Company's revenue for
1995 and 1994, respectively. Loss of all  or a significant part of the  business
of  any of these clients or a  decrease in their respective customer bases could
have a  material  adverse effect  on  the  financial condition  and  results  of
operations  of the Company. See "--  Variability of Quarterly Operating Results"
and "-- Competition; Development of In-House System by Significant Client."
 
MANAGEMENT OF GROWTH
 
    The Company's  strategy is  to grow  through maximizing  recurring  revenue,
focusing   on   the  needs   of  multi-service   providers  in   the  converging
communications market, increasing  international revenue,  expanding the  market
for  its  bill  presentment  services,  increasing  professional  and  strategic
services revenue and continuing to develop leading-edge technologies. Management
of the  Company's  growth may  place  a  considerable strain  on  the  Company's
management,  operations  and  systems.  The  Company's  ability  to  execute its
business strategy will depend in part upon its ability to manage the demands  of
a  growing business. Any failure of the Company's management team to effectively
manage growth could have  a material adverse effect  on the Company's  business,
financial condition or results of operations. See "Business -- USCS Strategy."
 
CLIENT FAILURE TO RENEW OR UTILIZE CONTRACTS
 
    Substantially  all  of the  Company's revenue  is derived  from the  sale of
services or products  under long-term  contracts with its  clients. The  Company
typically  does  not have  the unilateral  option  to extend  the terms  of such
contracts upon their expiration. In addition, most of the Company's software and
services contracts  have  no  minimum  purchase  requirements.  Other  contracts
require  minimum purchases  that are  substantially below  the current  level of
business under such contracts and all contracts are cancelable by clients  under
certain  conditions. The failure  of clients to renew  contracts, a reduction in
usage by clients under any contracts or the cancellation of contracts could have
a material adverse effect  on the Company's financial  condition and results  of
operations. See "Management's Discussion and Analysis of Financial Condition and
Results of Operations."
 
INTERNATIONAL BUSINESS ACTIVITIES
 
    The  Company markets its products in  a variety of international markets. To
date, the Company's primary customer management software has been installed  and
is  generating revenue  in 13  countries. While  less than  5% of  the Company's
customer  management  software   and  services   revenue  in   1995  came   from
international  sources,  the Company  is  expanding its  international presence,
primarily  through  third  party  marketing  and  distribution  alliances.   The
Company's  practice is to bill international clients in U.S. dollars and revenue
not billed in  U.S. dollars is  not material to  the Company as  a whole.  Risks
inherent in the Company's current and proposed international business activities
in  general, and in  its activities in the  converging communications market, in
particular, include the possible failure  to develop and maintain  international
marketing   and  distribution   alliances,  unexpected   changes  in  regulatory
requirements, difficulties in managing international operations, longer accounts
receivable payment cycles, potential  adverse tax consequences, restrictions  on
the  conversion of currencies or the repatriation of earnings, the imposition of
tariffs or other trade barriers, the burdens of complying with a wide variety of
foreign laws  and regulations  and, in  some countries,  economic and  political
instability.  There  can be  no  assurance that  such  factors will  not  have a
material adverse  effect  on  the  Company's  future  international  sales  and,
consequently, the Company's business, operating results and financial condition.
 
ATTRACTION AND RETENTION OF KEY PERSONNEL
 
    The  Company's future success depends in large part on the continued service
of its key management, sales, product development and operational personnel. The
Company believes that its future success also depends on its ability to  attract
and  retain skilled technical, managerial and marketing personnel, including, in
particular, additional personnel in  the areas of  research and development  and
technical  support. Competition for qualified  personnel is intense. The Company
has from time to time experienced difficulties
 
                                       8
<PAGE>
in recruiting qualified skilled technical  personnel. Failure by the Company  to
attract  and  retain the  personnel it  requires could  have a  material adverse
effect on the financial condition and results of operations of the Company.
 
DEPENDENCE ON PROPRIETARY TECHNOLOGY
 
    The Company relies on  a combination of patent,  trade secret and  copyright
laws,  nondisclosure agreements, and other contractual and technical measures to
protect its  proprietary  technology.  There  can be  no  assurance  that  these
provisions  will be  adequate to  protect its  proprietary rights.  Although the
Company believes  that  its products  and  services  do not  infringe  upon  the
proprietary  rights  of third  parties,  there can  be  no assurance  that third
parties will not assert infringement claims against the Company or the Company's
clients. A  significant cable  television client  has advised  the Company  that
Ronald  A. Katz Technology  Licensing, L.P. ("RAKTL")  has asserted that patents
held by RAKTL may be infringed by the client's use of certain interfaces offered
by the  Company. The  patents relate  to telephone  call processing  with  audio
response  unit  and  automatic  number  identification  capabilities  of certain
interfaces offered  by the  Company. The  client recently  informed the  Company
that,  should  it  become  necessary, it  would  seek  indemnification  from the
Company. The Company believes that, if the  patents are valid and if they  apply
to  the Company's business, they would also apply to many users and suppliers of
interactive computer telephony systems, including the Company's competitors. The
Company believes that it is adequately protected by its patent position and,  as
of  the  date of  this  Prospectus, no  legal  proceedings have  been instituted
against the Company, but,  to the extent  that the RAKTL  patents are valid  and
apply  to the Company's business, the Company could be required to seek licenses
from RAKTL and provide indemnification to its clients. Such licenses may not  be
available  on commercially  reasonable terms,  if at  all. Although  the Company
believes that it has sufficient rights to conduct its current business and  that
its  clients have  sufficient rights to  use USCS products  and services without
infringing upon  the  patent  rights  of  such third  party,  there  can  be  no
assurances  that  the  Company  or  its  clients  will  prevail  in  any  patent
infringement dispute with  such third  party or that,  if the  Company does  not
successfully  resolve such dispute, the terms  of any settlement with such third
party would  not have  a  material adverse  effect  on the  Company's  business,
operating  results  and  financial  condition.  See  "Business  --  Intellectual
Property."
 
GOVERNMENT REGULATION
 
    The Company's business is not  subject to direct government regulation.  The
Company's  existing  and potential  clients, however,  are subject  to extensive
regulation, and certain  of the  Company's revenue opportunities  may depend  on
continued  regulatory  changes  in  the  worldwide  communications  industry. In
addition, the Company's clients are subject to certain regulations governing the
privacy and use of the customer information that is collected and managed by the
Company's products and  services. Regulatory changes  that adversely affect  the
Company's existing and potential clients could have a material adverse effect on
the financial condition and results of operations of the Company.
 
ABSENCE OF PUBLIC MARKET; POSSIBLE VOLATILITY OF STOCK PRICE; SUBSTANTIAL
DILUTION
 
    There  has been no prior  public market for the  Company's Common Stock, and
there can be no assurance that a viable public market for the Common Stock  will
develop  or be sustained after this  offering. The Company believes that factors
such as  announcements  of  developments  related  to  the  Company's  business,
fluctuations  in the Company's quarterly or annual operating results, failure to
meet securities analysts' expectations, general conditions in the  international
communications   marketplace   or  the   worldwide  economy,   announcements  of
technological innovations or new systems or  enhancements by the Company or  its
competitors,  developments in patents or  other intellectual property rights and
developments in the  Company's relationships  with clients  and suppliers  could
cause   the  price  of   the  Company's  Common   Stock  to  fluctuate,  perhaps
substantially. In addition,  in recent  years the stock  market has  experienced
extreme  price fluctuations,  which have often  been unrelated  to the operating
performance of affected companies. Such fluctuations could adversely affect  the
market price of the Company's Common Stock. In addition, investors participating
in  this offering will  incur immediate and substantial  dilution of book value.
See "Dilution."
 
                                       9
<PAGE>
SHARES ELIGIBLE FOR FUTURE SALE
 
    Sales of substantial numbers of shares of Common Stock in the public  market
after this offering could adversely affect the market price of the Common Stock.
In  addition to the 4,800,000 shares to  be sold in this offering, approximately
741,000 additional shares  issued and  outstanding as of  May 20,  1996 will  be
eligible  for immediate sale in the  public market without restriction following
consummation of this offering pursuant to  Rule 144(k) of the Securities Act  of
1933,  as amended (the "Securities  Act"). Commencing 30 days  and 60 days after
the date of  this Prospectus,  an additional  50,000 shares  and 50,000  shares,
respectively,  will be eligible for immediate  sale in the public market without
restriction pursuant to Rule  144(k). Commencing 90 days  after the date of  the
Prospectus,  approximately 168,000 shares outstanding  and 18,000 shares subject
to options  (if  exercised) will  be  eligible for  sale  in the  public  market
pursuant  to Rule  701 or Rule  144 of  the Securities Act.  Commencing 120 days
after the date of this Prospectus, an additional 50,000 shares will be  eligible
for  immediate sale  in the public  market without restriction  pursuant to Rule
144. Commencing 180 days after the  date of the Prospectus, upon the  expiration
of  lock-up agreements with the Underwriters, approximately 16,379,000 shares of
Common Stock issued  and outstanding as  of May  20, 1996 will  be eligible  for
immediate sale in the public market pursuant to Rule 144 or Rule 701, subject to
compliance  with certain  volume limitations  and other  restrictions under Rule
144. The Company intends to register  a total of approximately 6,534,500  shares
of Common Stock that have been issued, that are reserved for issuance or that it
intends to reserve for issuance under its 1988 Incentive Stock Option Plan, 1990
Non-Qualified  Stock  Option  Plan,  1993  Incentive  Stock  Option  Plan,  1996
Directors' Stock  Option Plan,  1996 Incentive  Stock Option  Plan and  Employee
Stock  Purchase Plan no earlier than 90  days after the date of this Prospectus.
Holders of an aggregate of approximately 9,907,062 shares of Common Stock issued
and outstanding as of  May 20, 1996 have  rights under certain circumstances  to
require the Company to register their shares for future sale. See "Management --
Employee  and  Director Plans,"  "Description of  Capital Stock  -- Registration
Rights," "Shares Eligible for Future Sale" and "Underwriting."
 
CONTROL BY EXISTING STOCKHOLDERS
 
    The  Company's  executive  officers  and  directors  will  beneficially  own
approximately  45.9%  of  the  Company's  outstanding  shares  of  Common  Stock
immediately following this  offering (including  39.2% owned  by Westar  Capital
("Westar")),  and the Company's Employee Stock  Ownership Plan ("ESOP") will own
approximately  17.7%  of  the  Company's  outstanding  shares  of  Common  Stock
immediately  following this  offering. Purchasers  of the  shares offered hereby
will own approximately 22% of the  Company's outstanding shares of Common  Stock
immediately  following this offering,  and although entitled  to vote on matters
submitted for a vote of the shareholders, will not control the outcome of such a
vote. Management, Westar and the ESOP will thus exert significant influence over
the affairs of the  Company. See "Dilution,"  "Management -- Executive  Officers
and Directors," "Certain Transactions" and "Principal and Selling Stockholders."
 
ANTI-TAKEOVER EFFECT OF CERTIFICATE OF INCORPORATION, BYLAWS, STOCKHOLDERS'
RIGHTS PLAN AND DELAWARE LAW
 
    Under  the Company's Certificate of Incorporation, the Board of Directors of
the Company has the authority, without action by the Company's stockholders,  to
fix  certain terms of, and to issue, shares of Preferred Stock. In addition, the
Company  has  adopted  a  Stockholders'   Rights  Plan,  which,  under   certain
circumstances, would significantly dilute the interest in the Company of persons
seeking  to acquire control of the Company  without prior approval of the Board.
The  Company  has   also  recently  reincorporated   under  Delaware  law.   The
Stockholders'   Rights   Plan,  certain   provisions   of  the   Certificate  of
Incorporation and certain  provisions of  Delaware law  may have  the effect  of
delaying,  deterring or  preventing a  change in  control of  the Company. Other
provisions in the Company's Certificate of Incorporation and Bylaws and Delaware
law impose procedural and other requirements  that could make it more  difficult
to  effect certain  corporate actions, including  replacing incumbent directors.
Further, the Board is divided into three classes, each of which is to serve  for
a staggered three-year term after the initial classification and election, which
may  make it more difficult for  a third party to gain  control of the Board. By
virtue of these provisions, the Board of Directors of the Company may be able to
take  or  prevent  actions  affecting  unaffiliated  stockholders  without  such
stockholders'  approval or consent. In  addition, these provisions may adversely
affect the market price of the Company's Common Stock and reduce the possibility
that an investor may receive a premium for his or her shares in a tender  offer.
See  "Management -- Executive  Officers and Directors,"  "Description of Capital
Stock -- Preferred  Stock" and  "Description of Capital  Stock --  Anti-takeover
Effects  of  Provisions  of the  Certificate  of Incorporation,  Bylaws  and the
Stockholders' Rights Plan."
 
                                       10
<PAGE>
                                USE OF PROCEEDS
 
    The net proceeds to  the Company from  the sale of  the 2,766,375 shares  of
Common  Stock offered by  the Company hereby  are estimated to  be $42.2 million
(approximately $53.6  million  if  the Underwriters'  over-allotment  option  is
exercised  in  full), after  deducting the  underwriting discount  and estimated
offering expenses payable  by the Company.  The Company intends  to use the  net
proceeds from this offering to repay certain outstanding indebtedness (including
amounts  incurred after March 31, 1996) under  its unsecured lines of credit, of
which approximately $38.0  million was outstanding  as of March  31, 1996.  Such
indebtedness  bears interest at LIBOR (plus a margin ranging from .75% to 1.25%)
or the bank's reference rate. At March  31, 1996, the rates were 6.25% to  8.25%
per annum. The lines of credit mature on February 17, 1999 and 2001. The Company
expects  to use the  balance of the  net proceeds for  working capital and other
general corporate purposes, including acquisitions of complementary  businesses,
products or technologies, although there are no current agreements, arrangements
or  understandings with respect to any material acquisitions. Pending use of the
excess proceeds for the above purposes, the Company intends to invest such funds
in short-term, interest-bearing, investment grade obligations. See "Management's
Discussion and Analysis of Financial Condition and Results of Operations."
 
    The Company will not receive any proceeds from the sale of shares of  Common
Stock   offered  by  the  Selling   Stockholders.  See  "Principal  and  Selling
Stockholders."
 
                                DIVIDEND POLICY
 
    The Company has not paid any cash dividends on its Common Stock to date. The
Company currently intends  to retain any  future earnings for  its business  and
does  not  anticipate paying  any  cash dividends  on  its Common  Stock  in the
foreseeable future. In addition, the  Company's bank credit agreements  restrict
the Company's ability to pay dividends.
 
                                       11
<PAGE>
                                 CAPITALIZATION
 
    The following table sets forth the current portion of long-term debt and the
capitalization  of the  Company (i) at  March 31,  1996 and (ii)  as adjusted to
reflect the sale of the 2,766,375 shares of Common Stock offered by the  Company
hereby  and the application of the estimated net proceeds therefrom as set forth
under "Use of Proceeds" and to reflect the conversion of Non-Voting Common Stock
into Common Stock subsequent  to March 31,  1996. This table  should be read  in
conjunction with the Consolidated Financial Statements of the Company, including
the related Notes thereto, appearing elsewhere in this Prospectus.
 
<TABLE>
<CAPTION>
                                                                                                MARCH 31, 1996
                                                                                            ----------------------
                                                                                                            AS
                                                                                              ACTUAL     ADJUSTED
                                                                                            ----------  ----------
 
<S>                                                                                         <C>         <C>
                                                                                            (DOLLARS IN THOUSANDS)
Current portion of long-term debt (1).....................................................  $   10,143  $   10,143
                                                                                            ----------  ----------
                                                                                            ----------  ----------
Long-term debt (1)........................................................................      53,090      15,090
 
Stockholders' equity (2):
  Preferred Stock, $.05 par value, 10,000,000 shares authorized; no shares issued and
   outstanding............................................................................          --          --
  Common Stock, $.05 par value:
    Voting: 40,000,000 shares authorized; 12,812,404 shares issued and outstanding;
     21,800,961 as adjusted...............................................................         641       1,090
    Non-Voting: 12,000,000 shares authorized; 6,222,182 shares
     issued and outstanding; none authorized, issued or
     outstanding as adjusted..............................................................         311          --
  Additional paid-in capital..............................................................          --      42,098
  Retained earnings.......................................................................      48,487      48,487
  Foreign currency translation adjustment.................................................        (352)       (352)
                                                                                            ----------  ----------
    Total stockholders' equity............................................................      49,087      91,323
                                                                                            ----------  ----------
      Total capitalization................................................................  $  102,177  $  106,413
                                                                                            ----------  ----------
                                                                                            ----------  ----------
</TABLE>
 
- ------------------------
(1) See Note 5 of Notes to Consolidated Financial Statements.
 
(2) Excludes  (i)  2,312,898 shares  reserved as  of March  31, 1996  for future
    issuance  under  the  Company's  1988  Incentive  Stock  Option  Plan,  1990
    Nonstatutory Stock Option Plan and 1993 Incentive Stock Option Plan and (ii)
    3,290,000 shares reserved for issuance under the 1996 Incentive Stock Option
    Plan,  the 1996 Directors' Stock Option Plan and the Employee Stock Purchase
    Plan, which plans  were adopted by  the Board of  Directors after March  31,
    1996.
 
                                       12
<PAGE>
                                    DILUTION
 
    The  net  tangible  book  value  of  the  Company  at  March  31,  1996, was
$46,125,000, or $2.42  per share of  Common Stock. Net  tangible book value  per
share  represents the amount of the Company's total tangible net worth (tangible
assets less total liabilities), divided by the number of shares of Common  Stock
outstanding.  After giving effect to the sale by the Company of 2,766,375 shares
of Common Stock offered  hereby (after deducting  the underwriting discount  and
estimated  offering expenses) the  net tangible book value,  as adjusted, of the
Company as of March 31, 1996, would have been approximately $88,361,000 or $4.05
per share  of Common  Stock.  This represents  an  immediate increase  from  net
tangible  book value per share to net tangible book value, as adjusted, of $1.63
per share to existing stockholders and immediate dilution of $12.95 per share to
new  investors  purchasing  shares  in   this  offering.  The  following   table
illustrates this per share dilution:
 
<TABLE>
<S>                                                                   <C>        <C>
Initial public offering price per share.............................             $   17.00
  Net tangible book value per share as of March 31, 1996............  $    2.42
  Increase per share attributable to new stockholders...............       1.63
                                                                      ---------
Adjusted net tangible book value after this offering................                  4.05
                                                                                 ---------
Dilution per share to new stockholders (1)..........................             $   12.95
                                                                                 ---------
                                                                                 ---------
</TABLE>
 
- ------------------------
(1) Dilution  is determined by subtracting adjusted  net tangible book value per
    share of Common Stock  after the offering from  the initial public  offering
    price paid by new investors for a share of Common Stock.
 
    The  following table sets forth, as of  March 31, 1996, the number of shares
of Common Stock purchased from the Company,  the total cash paid to the  Company
and  the average price paid per share by existing stockholders and by purchasers
of shares offered by the Company hereby:
 
<TABLE>
<CAPTION>
                                               SHARES PURCHASED          TOTAL CONSIDERATION      AVERAGE PER
                                           -------------------------  --------------------------     SHARE
                                              NUMBER       PERCENT       AMOUNT        PERCENT       PRICE
                                           ------------  -----------  -------------  -----------  -----------
<S>                                        <C>           <C>          <C>            <C>          <C>
Existing Stockholders (1)................    19,034,586        87.3%  $   1,611,000         3.3%   $    0.08
New Investors............................     2,766,375        12.7      47,028,000        96.7        17.00
                                           ------------       -----   -------------       -----   -----------
    Total................................    21,800,961       100.0%  $  48,639,000       100.0%   $    2.23
                                           ------------       -----   -------------       -----   -----------
                                           ------------       -----   -------------       -----   -----------
</TABLE>
 
- ------------------------
(1) Sales by the Selling Stockholders in this offering will reduce the number of
    shares held by existing stockholders  to 17,000,961, or approximately  78.0%
    of  the total number  of shares to  be outstanding after  this offering, and
    will increase the number  of shares held by  new investors to 4,800,000,  or
    approximately  22.0% of the  total number of shares  to be outstanding after
    this offering. If  the Underwriters' over-allotment  option is exercised  in
    full,  the  number of  shares held  by  the new  investors will  increase to
    5,520,000 shares, or approximately 24.5% of the total number of shares to be
    outstanding after this offering.
 
    The foregoing tables assume no exercise of the Underwriters'  over-allotment
option or options to purchase shares of Common Stock outstanding and exercisable
under  the Company's 1988  Incentive Stock Option  Plan, 1990 Nonstatutory Stock
Option Plan, 1993 Incentive Stock Option Plan, 1996 Incentive Stock Option  Plan
and  1996  Directors'  Stock Option  Plan.  As  of March  31,  1996,  there were
outstanding  under  the  Company's  1988  Incentive  Stock  Option  Plan,   1990
Nonstatutory  Stock Option Plan and 1993 Incentive Stock Option Plan, options to
purchase an aggregate  of 1,745,136 shares  of Common Stock  at exercise  prices
ranging  from $0.20 to $7.38 per share,  or a weighted average exercise price of
$3.31 per share. To the  extent that such options  are exercised, there will  be
further  dilution to  new investors.  See "Management  -- Employee  and Director
Plans" and Note 7 of Notes to Consolidated Financial Statements.
 
                                       13
<PAGE>
                      SELECTED CONSOLIDATED FINANCIAL DATA
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
    The consolidated statements of operations data presented below for the years
ended December 31, 1993, 1994 and  1995 and the consolidated balance sheet  data
as  of December 31,  1994 and 1995  are derived from  the consolidated financial
statements of the Company, included elsewhere in this Prospectus, that have been
audited by  Price  Waterhouse  LLP, independent  accountants.  The  consolidated
financial  data presented below for  the years ended December  31, 1991 and 1992
and the consolidated balance sheet data as  of December 31, 1991, 1992 and  1993
are  derived from audited consolidated financial statements not included in this
Prospectus. The consolidated  financial data as  of March 31,  1996 and for  the
three  months  ended  March  31,  1995  and  1996  were  derived  from unaudited
consolidated financial  statements prepared  on the  same basis  as the  audited
financial statements and, in the opinion of management, include all adjustments,
consisting of normal recurring adjustments, necessary for a fair presentation of
the  Company's  financial position  and results  of  operations. The  results of
operations for any interim period are  not necessarily indicative of results  to
be  expected  for a  full  year. The  data  set forth  below  should be  read in
conjunction with, and  are qualified by  reference to, "Management's  Discussion
and  Analysis  of  Financial  Condition  and  Results  of  Operations"  and  the
Consolidated Financial  Statements  and  the Notes  thereto  included  elsewhere
herein.
 
<TABLE>
<CAPTION>
                                                                                                             THREE MONTHS ENDED
                                                                    YEAR ENDED DECEMBER 31,                      MARCH 31,
                                                     -----------------------------------------------------  --------------------
                                                       1991       1992       1993       1994       1995       1995       1996
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                                           (AUDITED)                            (UNAUDITED)
<S>                                                  <C>        <C>        <C>        <C>        <C>        <C>        <C>
CONSOLIDATED STATEMENTS OF OPERATIONS DATA:
Revenue:
  Software and services............................  $  90,532  $ 106,348  $ 116,563  $ 155,247  $ 197,282  $  46,484  $  55,421
  Equipment sales and services.....................     52,981     39,739     49,501     33,558     31,981      6,528      4,834
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
      Total........................................    143,513    146,087    166,064    188,805    229,263     53,012     60,255
Cost of revenue:
  Software and services............................     58,360     65,904     72,758    103,046    127,702     29,813     35,228
  Equipment sales and services.....................     33,399     27,097     31,561     19,476     19,538      3,701      2,933
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
      Total........................................     91,759     93,001    104,319    122,522    147,240     33,514     38,161
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Gross profit.......................................     51,754     53,086     61,745     66,283     82,023     19,498     22,094
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Operating expenses:
  Research and development.........................     11,121     12,170     16,007     16,700     17,815      4,504      5,642
  Selling, general and administrative..............     27,728     24,617     28,148     34,160     42,102     10,057     11,009
  Consolidation and relocation.....................         --         --      4,096       (364)        --         --         --
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
      Total........................................     38,849     36,787     48,251     50,496     59,917     14,561     16,651
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Operating income...................................     12,905     16,299     13,494     15,787     22,106      4,937      5,443
Interest expense...................................      4,745      5,049      4,609      4,284      4,966      1,168      1,206
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Income before income taxes and cumulative effect of
 accounting change.................................      8,160     11,250      8,885     11,503     17,140      3,769      4,237
Income tax provision...............................      3,107      4,355      4,330      5,334      6,770      1,488      1,674
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Income before cumulative effect of accounting
 change (1)........................................      5,053      6,895      4,555      6,169     10,370      2,281      2,563
Cumulative effect of accounting change (1).........         --         --      2,408         --         --         --         --
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Net income.........................................  $   5,053  $   6,895  $   6,963  $   6,169  $  10,370  $   2,281  $   2,563
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Income before cumulative effect of accounting
 change
 per share (2).....................................  $    0.20  $    0.30  $    0.20  $    0.28  $    0.49  $    0.11  $    0.12
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Net income per share (2)...........................  $    0.20  $    0.30  $    0.31  $    0.28  $    0.49  $    0.11  $    0.12
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
Shares used in per share computation...............     25,149     22,675     22,129     21,882     21,138     21,494     20,659
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
                                                     ---------  ---------  ---------  ---------  ---------  ---------  ---------
</TABLE>
 
<TABLE>
<CAPTION>
                                                                           DECEMBER 31,
                                                       -----------------------------------------------------   MARCH 31,
                                                         1991       1992       1993       1994       1995        1996
                                                       ---------  ---------  ---------  ---------  ---------  -----------
                                                                             (AUDITED)                        (UNAUDITED)
<S>                                                    <C>        <C>        <C>        <C>        <C>        <C>          <C>
CONSOLIDATED BALANCE SHEETS DATA:
Cash.................................................  $   2,334  $   9,053  $   8,158  $   1,966  $   6,627   $   5,930
Working capital......................................     23,801     23,757     20,029     11,454     23,440      28,343
Total assets.........................................    117,485    125,997    140,922    157,331    180,450     182,824
Long-term debt less current portion (3)..............     43,070     42,734     40,167     37,647     51,155      53,090
Stockholders' equity.................................     27,099     29,445     35,633     39,861     46,590      49,087
</TABLE>
 
- ------------------------------
(1)  In  1993, the Company adopted SFAS  109, resulting in an accumulated credit
     to income for an adjustment in the calculation of income tax expense.
 
(2)  Net income per share is based on  the weighted average number of shares  of
     Common  Stock and dilutive common equivalent  shares from stock options and
     warrants outstanding during  the period  using the  treasury stock  method.
     Pursuant  to certain  Securities and  Exchange Commission  Staff Accounting
     Bulletins, common and common equivalent  shares issued during the  12-month
     period  prior  to  the  date  of the  initial  filing  of  the Registration
     Statement have been included in the calculation as if they were outstanding
     for  all  periods  prior  to  their  issuance.  See  Note  2  of  Notes  to
     Consolidated Financial Statements.
 
(3)  See Note 5 of Notes to Consolidated Financial Statements.
 
                                       14
<PAGE>
          MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                           AND RESULTS OF OPERATIONS
 
OVERVIEW
 
    Founded  in 1969, USCS is a leading provider of customer management software
and services to the global communications industry. Revenue is derived primarily
from providing software and  bill presentment services  to cable television  and
multi-service  providers in the U.S. and 13 other countries and bill presentment
services  to  telecommunication  companies  in   the  U.S.  Software  and   bill
presentment  services  to  cable  television  and  multi-service  providers  are
generally provided under  bundled service  arrangements. Most  of the  Company's
revenue  is  derived based  on the  number  of subscribers  or end-users  of the
Company's clients, the number of billing statements mailed and/or the number  of
images,  generally one  page side,  produced. Most  of the  Company's revenue is
derived under long-term contracts with terms ranging from three to seven years.
 
    Over the three  years ended December  31, 1995, the  Company's revenue  from
software  and services has increased at an average  rate of 23% per year and has
grown from approximately 70% of the Company's total revenue in 1993 to over  86%
in  1995. The increase in revenue was  attributable primarily to the addition of
Ameritech as  a  significant  client  in 1994  and  increased  bill  presentment
services  volume  from  cellular clients.  Also  contributing to  the  growth in
revenue was an increase in sales of  the Company's software and services in  the
international marketplace following the introduction of Intelecable in 1993. Two
significant  clients represented  an aggregate of  33% and 31%  of the Company's
revenue in 1995 and  1994, respectively. Revenue from  the ten largest  accounts
aggregated  63% of the Company's total revenue in  1995 and 1994. See Note 11 of
Notes to Consolidated Financial Statements.
 
    The  Company  provides  software  and  services  to  North  American   cable
television  and multi-service providers primarily  through a direct sales force.
Outside of North America,  the Company markets  its software services  primarily
through  strategic partners,  such as  system integrators  and computer hardware
manufacturers, which provide local sales  and support. Building and  maintaining
relationships  with its clients  is an important part  of the Company's strategy
because selling cycles can  extend a year or  longer. The Company has  committed
increased  resources to the  international, multi-service and telecommunications
markets because  it believes  these  represent opportunities  to grow  at  rates
greater  than  in the  U.S.  cable television  marketplace  alone. In  1993, the
Company increased its annual expenditures  for research and development by  over
30%  in support of its Intelecable software  product, which is being marketed to
cable television companies outside the  U.S. and multi-service providers in  the
U.S. and internationally.
 
    Revenue  from selling computer hardware and providing associated maintenance
and leasing services has been declining in absolute dollars and as a  percentage
of total revenue. Revenue from these activities was 30% of total revenue in 1993
and  had declined  to less than  10% in the  first quarter of  1996. The Company
expects that equipment sales and services revenue will continue to decline as  a
percentage of revenue.
 
                                       15
<PAGE>
RESULTS OF OPERATIONS
 
    The  following table  sets forth, for  the periods  indicated, the Company's
consolidated statements of operations and the percentage of revenue  represented
by each line item:
<TABLE>
<CAPTION>
                                                                                                        THREE MONTHS ENDED
                                                        YEAR ENDED DECEMBER 31,                              MARCH 31,
                                  -------------------------------------------------------------------  ---------------------
                                          1993                   1994                   1995                   1995
                                  ---------------------  ---------------------  ---------------------  ---------------------
                                                                    (DOLLARS IN THOUSANDS)
<S>                               <C>        <C>         <C>        <C>         <C>        <C>         <C>        <C>
Revenue:
  Software and services.........  $ 116,563       70.2%  $ 155,247       82.2%  $ 197,282       86.1%  $  46,484       87.7%
  Equipment sales and
   services.....................     49,501       29.8      33,558       17.8      31,981       13.9       6,528       12.3
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
    Total.......................    166,064      100.0     188,805      100.0     229,263      100.0      53,012      100.0
Cost of revenue:
  Software and services.........     72,758       43.8     103,046       54.6     127,702       55.7      29,813       56.2
  Equipment sales and
   services.....................     31,561       19.0      19,476       10.3      19,538        8.5       3,701        7.0
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
    Total.......................    104,319       62.8     122,522       64.9     147,240       64.2      33,514       63.2
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
Gross profit....................     61,745       37.2      66,283       35.1      82,023       35.8      19,498       36.8
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
Operating expenses:
  Research and development......     16,007        9.6      16,700        8.8      17,815        7.8       4,504        8.5
  Selling, general and
   administrative...............     28,148       17.0      34,160       18.1      42,102       18.3      10,057       19.0
  Consolidation and
   relocation...................      4,096        2.4        (364)      (0.2)         --         --          --         --
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
    Total.......................     48,251       29.0      50,496       26.7      59,917       26.1      14,561       27.5
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
Operating income................     13,494        8.2      15,787        8.4      22,106        9.7       4,937        9.3
Interest expense................      4,609        2.8       4,284        2.3       4,966        2.2       1,168        2.2
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
Income before income taxes and
 cumulative effect of accounting
 change.........................      8,885        5.4      11,503        6.1      17,140        7.5       3,769        7.1
Income tax provision............      4,330        2.6       5,334        2.8       6,770        3.0       1,488        2.8
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
Income before cumulative effect
 of accounting change...........      4,555        2.8       6,169        3.3      10,370        4.5       2,281        4.3
Cumulative effect of accounting
 change (1).....................      2,408        1.4          --         --          --         --          --         --
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
Net income......................  $   6,963        4.2%  $   6,169        3.3%  $  10,370        4.5%  $   2,281        4.3%
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
                                  ---------      -----   ---------      -----   ---------      -----   ---------      -----
 
<CAPTION>
 
                                          1996
                                  ---------------------
 
<S>                               <C>        <C>
Revenue:
  Software and services.........  $  55,421       92.0%
  Equipment sales and
   services.....................      4,834        8.0
                                  ---------      -----
    Total.......................     60,255      100.0
Cost of revenue:
  Software and services.........     35,228       58.5
  Equipment sales and
   services.....................      2,933        4.8
                                  ---------      -----
    Total.......................     38,161       63.3
                                  ---------      -----
Gross profit....................     22,094       36.7
                                  ---------      -----
Operating expenses:
  Research and development......      5,642        9.4
  Selling, general and
   administrative...............     11,009       18.3
  Consolidation and
   relocation...................         --         --
                                  ---------      -----
    Total.......................     16,651       27.7
                                  ---------      -----
Operating income................      5,443        9.0
Interest expense................      1,206        1.9
                                  ---------      -----
Income before income taxes and
 cumulative effect of accounting
 change.........................      4,237        7.1
Income tax provision............      1,674        2.8
                                  ---------      -----
Income before cumulative effect
 of accounting change...........      2,563        4.3
Cumulative effect of accounting
 change (1).....................         --         --
                                  ---------      -----
Net income......................  $   2,563        4.3%
                                  ---------      -----
                                  ---------      -----
</TABLE>
 
- ------------------------------
(1) In 1993, the Company adopted SFAS 109, resulting in an accumulated credit of
    $2.4 million.
 
THREE MONTHS ENDED MARCH 31, 1996 COMPARED TO THREE MONTHS ENDED MARCH 31, 1995
 
    REVENUE.   Revenue is  derived primarily from  providing customer management
software and services  to cable  television and multi-service  providers in  the
U.S.  and  13  other  countries and  from  providing  bill  presentment services
primarily  to  telecommunications  companies  in  the  U.S.  Software  and  bill
presentment  services  to  cable  television  and  multi-service  providers  are
generally provided under bundled service arrangements. In addition, the  Company
sells computer hardware and associated maintenance and leasing services to cable
television service providers in connection with providing the Company's software
and  provides design, printing and graphics services in connection with its bill
presentment services. Most of the software and services revenue is derived based
on the number of end-users of the services of the Company's clients, the  number
of  bills mailed and/or the number of images produced under long-term contracts,
which usually  have  terms  ranging  from three  to  seven  years.  The  Company
generally   recognizes   software   and   bill   presentment   services  revenue
(collectively referred to as  "software and services  revenue") as services  are
performed.  Certain  of the  Company's software  licenses  provide for  fixed or
minimum fees. Fixed fees  and the present value  of minimum fees under  software
licenses are recognized as revenue upon installation. Such amounts have not been
material.  Most  contracts include  provisions for  inflation-based adjustments,
including changes in paper costs.
 
    Total revenue increased by 14% to $60.3 million in the first quarter of 1996
from $53.0  million  in  the  comparable  quarter  in  1995.  The  increase  was
attributable to growth in revenue from software and services partially offset by
a  decline  in  equipment  sales and  services  revenue.  Software  and services
revenue, which was 92% of total revenue in the first quarter of 1996 versus  88%
in  the comparable 1995 quarter,  increased in the first  quarter of 1996 by 19%
over  the   comparable   1995   quarter.  Customer   management   software   and
 
                                       16
<PAGE>
services  revenue increased by 13% to $32.5 million in the first quarter of 1996
from $28.8 million in the comparable 1995 quarter. The increase is  attributable
to  growth  in  sales  to  U.S.  domestic  cable  television  and  multi-service
providers, and  to  international  clients. Bill  presentment  revenue  provided
primarily  to telecommunications companies as a stand-alone service increased by
30% to $22.9  million in the  first quarter of  1996 from $17.7  million in  the
comparable  quarter of the prior year.  Equipment sales and services declined in
the first quarter of 1996 by 26% from the comparable quarter in 1995.
 
    TCI, which accounted for $9.8 million or  16% of total revenue in the  first
quarter  of 1996  and $10.2  million or 19%  in the  first quarter  of 1995, has
announced a plan  to begin  the replacement of  the Company's  software with  an
in-house  system.  In June  1996, the  Company entered  into a  new 3-  1/2 year
agreement with TCI to continue to provide customer management software and  bill
presentment  services for  TCI. TCI  may remove  subscribers from  the agreement
during its term, subject to price  increases based on the number of  subscribers
remaining  under  contract. The  Company cannot  estimate when  this alternative
system will  become  available to  TCI  and when  they  would be  successful  in
converting  their  subscriber  base to  the  TCI system.  Another  client, which
accounted for 4%  of total revenue  in the  first quarter of  1996 and  recently
extended  its contract with  the Company to  early 1997, has  orally advised the
Company that it  may select an  alternative system for  its customer  management
software requirements.
 
    The  Company's largest bill presentment client, Ameritech, accounted for 16%
of total revenue in the first quarter of 1996 and 13% in the comparable  quarter
of  1995. Ameritech became  a client early  in 1994 and  has long-term contracts
with the Company expiring in 2000 and 2001.
 
    COST OF REVENUE  AND GROSS PROFIT.   Cost of  software and services  revenue
consists   primarily  of  direct  labor,  equipment-related  expenses,  cost  of
materials such as  paper and  facilities expense.  Cost of  equipment sales  and
services revenue consists primarily of computer hardware purchased for resale or
lease and third party maintenance.
 
    The  Company's gross profit margin of approximately 37% in the first quarter
of 1996 remained unchanged from the  first quarter of 1995. Customer  management
software  and services gross profit margin declined  to 44% in the first quarter
of 1996 from 45%  in the comparable quarter  of 1995. Bill presentment  services
gross  profit margin increased to  26% in the first quarter  of 1996 from 22% in
the comparable 1995 quarter due to  economies of scale resulting from  increased
revenue. The gross profit margin on equipment related revenue declined to 39% in
1996 from 43% in 1995 because of lower prices realized on equipment sales.
 
    RESEARCH  AND DEVELOPMENT.  Research  and development costs relate primarily
to on-going  product development  and consist  of personnel  costs,  consulting,
testing,  supplies, facilities and depreciation expenses. Once the product under
development reaches technological feasibility, the development expenditures  are
capitalized  and  amortized.  See  Note 2  of  Notes  to  Consolidated Financial
Statements.
 
    Under certain  development agreements,  a  portion of  software  development
expense is shared by development partners. The Company retains the rights to any
development  and  third-party  funds  may  be  subject  to  certain  performance
milestones, which, if not met, may require  the Company to repay the partner  or
to  expend its  own capital for  the development without  reimbursement from the
partner.
 
    The Company is currently in discussions with a development partner to revise
the milestone schedule for the completion of the porting and the enhancement  of
Intelecable  on that partner's computer  platform. In the event  it is unable to
reach  an  understanding  for  a  revised  milestone  schedule,  the   Company's
capitalized  development cost would not be reduced by the remaining unreimbursed
portion under this agreement, of up to  $3.2 million, and will be expensed  over
the  life of the product. The Company has evaluated the estimated net realizable
value of capitalized development costs related to the development agreement  and
has determined that such costs are not in excess of estimated future net revenue
to be earned from the product under development.
 
    The  Company spent $5.9 million  in the first quarter  of 1996, inclusive of
amounts reimbursable by development partners on research and development  versus
$4.6  million in the comparable quarter of  1995. This represents an increase of
27% primarily from increased spending on Intelecable.
 
                                       17
<PAGE>
    SELLING,  GENERAL  AND   ADMINISTRATIVE.    Selling   expenses  consist   of
compensation for sales and marketing personnel including commissions and related
bonuses,   travel,   trade   shows  and   promotional   expenses.   General  and
administrative expenses consist of compensation for administration, finance  and
general management personnel, as well as legal and accounting fees.
 
    Total  sales and marketing expenses increased by 28% in the first quarter of
1996 in comparison  to the  first quarter  of 1995.  The increase  in sales  and
marketing  expenditures  was  primarily because  of  the addition  of  sales and
marketing  personnel   committed  to   the  international,   multi-service   and
telecommunications   market.  General   and  administrative   expenses  remained
unchanged between the quarters.
 
    INCOME TAXES.  The Company's provision for income taxes represents estimated
federal, state and foreign income taxes. The effective income tax rate of  39.5%
in  the first quarter of 1996 was  unchanged from the comparable quarter in 1995
and was based on the Company's anticipated effective rate for the full year.
 
    NET INCOME.  Net  income in the  first quarter of 1996  increased by 12%  to
$2.6  million from $2.3 million in the comparable 1995 quarter primarily because
of the factors cited above.
 
THE YEAR 1995 COMPARED TO 1994
 
    REVENUE.  Total  revenue increased  by 21% to  $229.3 million  in 1995  from
$188.8  million in 1994. The increase was attributable to growth in revenue from
software and services,  partially offset  by a  decline in  equipment sales  and
services  revenue. Software and services revenue, which was 86% of total revenue
in 1995 versus 82% in 1994, increased in 1995 by 27% over the prior year.
 
    Customer management software and services revenue increased by 15% to $116.9
million in 1995 from  $101.4 million in 1994.  The increase was attributable  to
growth  in sales to international and multi-service clients and the migration of
U.S. clients to expanded services for which higher fees are charged.
 
    Bill presentment services revenue increased by 49% to $80.4 million in  1995
from $53.8 million in 1994. Ameritech accounted for 16% and 13% of total revenue
in 1995 and 1994, respectively. Revenue from Ameritech, which became a client in
1994,  increased in 1995 by $12.6 million  reflecting a full year of service and
growth in its volume of bills  presented. Revenue derived from wireless  service
providers, exclusive of Ameritech, also increased in 1995 reflecting an increase
in  the numbers  of clients served  by the Company  and growth in  the number of
wireless service users.  Another significant  client, TCI,  accounted for  $39.3
million or 17% of total revenue in 1995, and $34.8 million or 18% in 1994.
 
    Equipment  sales and services revenue declined in  1995 by 5% from the prior
year, primarily due to lower equipment sales.
 
    COST OF REVENUE AND GROSS PROFIT.  The Company's gross profit margin in 1995
increased  to  approximately  36%  from  approximately  35%  in  1994.  Customer
management  software and services  gross profit margin increased  to 43% in 1995
from 40% in 1994. The improvement is primarily related to increased efficiencies
in operations and  higher prices.  When provided  on a  stand-alone basis,  bill
presentment  services gross profit margin  increased to 24% in  1995 from 21% in
1994 because  of  efficiencies related  to  increased volume.  Depreciation  and
amortization expenses included in cost of revenue were $12.6 million in 1995 and
$11.0  million in 1994, an increase of 15%. Such expenses have increased because
of the Company's capital  expenditures for equipment  and facilities to  support
primarily    bill   presentment   services.   The   gross   profit   margin   on
equipment-related revenue  was 39%  in  1995 versus  42%  in 1994.  The  margins
decreased because of lower prices realized on equipment sales.
 
    RESEARCH  AND  DEVELOPMENT.   The  Company spent  $19.8  million in  1995 on
research and  development versus  $18.0 million  in 1994,  an increase  of  10%.
Included  in 1995 and 1994  were expenditures of $2.0  million and $1.3 million,
respectively, that  were reimbursable  by development  partners. See  Note 2  of
Notes to Consolidated Financial Statements.
 
    SELLING,  GENERAL AND  ADMINISTRATIVE.   Total sales  and marketing expenses
increased by 30% in 1995  in comparison to 1994.  The increase in personnel  and
sales  and marketing expenditures was due primarily to the Company's addition of
sales and  marketing  personnel,  reflecting  an  increased  commitment  to  the
international,   multi-service  and   telecommunications  market.   General  and
administrative expenses increased  by 21% in  1995 compared to  1994 to  support
higher levels of sales, but remained constant as a percentage of total revenue.
 
                                       18
<PAGE>
    INCOME  TAXES.  In 1995, the Company's  effective tax rate was less than 40%
in comparison to  46% in  1994. In  1994, losses  in a  foreign subsidiary  were
incurred and not tax effected. The Company anticipates the 1995 effective income
tax rate to be indicative of the rate in future periods.
 
    NET  INCOME.  Net income in 1995 increased  by 68% from $6.2 million in 1994
to $10.4 million. Net income per share in 1995 increased 75% from $0.28 in  1994
to  $0.49  because  of  the  higher earnings  and  the  Company's  redemption of
1,044,521 shares pursuant to its obligation  under the ESOP. See "Management  --
Employee and Director Plans."
 
THE YEAR 1994 COMPARED TO 1993
 
    REVENUE.   Total  revenue increased  by 14% to  $188.8 million  in 1994 from
$166.1 million  in  1993. This  increase  was  attributable to  an  increase  in
software  and services revenue,  partially offset by a  decrease in revenue from
equipment sales and  services. Software  and services revenue  increased by  33%
over  1993 and represented  82% of total revenue  in 1994 as  compared to 70% in
1993.
 
    Customer management software and services revenue increased by 6% to  $101.4
million  in 1994 from  $95.9 million in  1993. Expansion into  new countries and
sales to multi-service  clients contributed  to the  increase. Bill  presentment
services  revenue increased by 160% to $53.8  million in 1994 from $20.7 million
in 1993. The addition of Ameritech, which accounted for 13% of total revenues in
1994, as a client and  growth in services to  the cellular market accounted  for
the increase. In 1994, equipment sales and services decreased by 32% as compared
to 1993.
 
    COST  OF  REVENUE  AND GROSS  PROFIT.    The Company's  gross  profit margin
decreased to approximately 35% in 1994  from 37% in 1993. Software and  services
gross  profit margin was 34%  in 1994 versus 38% in  1993 due to decreased gross
margins on customer  management software  and services  and a  revenue mix  that
included a higher proportion of lower-margin bill presentment services. Customer
management  software and  services gross profit  margin declined to  40% in 1994
from 41%  in  1993. When  provided  on  a stand-alone  basis,  bill  presentment
services  gross profit  margin increased to  21% in  1994 from 20%  in 1993. The
gross profit margin on equipment-related revenue  increased to 42% in 1994  from
36%  in 1993.  The improved  margin percentage  resulted from  higher margins on
equipment sold despite the decreased total revenue.
 
    RESEARCH AND  DEVELOPMENT.   The  Company spent  $18.0  million in  1994  on
research  and  development versus  $16.6  million in  1993,  an increase  of 8%.
Included in 1994 and  1993 were expenditures of  $1.3 million and $0.6  million,
respectively that were reimbursable by development partners. See Note 2 of Notes
to the Consolidated Financial Statements.
 
    SELLING,  GENERAL  AND  ADMINISTRATIVE.    Selling  and  marketing  expenses
increased by 22%  in 1994 in  comparison to  the prior year.  This increase  was
attributable  primarily  to  additional selling  efforts  to  the international,
multi-service  and  telecommunications   markets.  General  and   administrative
expenses  increased 18% in 1994  over 1993 because of  the growth of the overall
business.
 
    CONSOLIDATION AND  RELOCATION.   In  1993, the  Company charged  to  expense
approximately  $4.1 million  pertaining to  the consolidation  and relocation of
customer support activities in the U.S. and relocation of the Company's  offices
in the U.K.
    INCOME  TAXES.   In  1993, the  Company  adopted SFAS  109, resulting  in an
accumulated credit  to income  of  $2.4 million.  Income  tax expense  in  1993,
exclusive  of the change in accounting, was  49% of pretax income, versus 46% in
1994. In both years, losses  in a foreign subsidiary  were incurred and not  tax
effected.
 
    NET  INCOME.  Net income in 1994 increased  35% from $4.6 million in 1993 to
$6.2 million, exclusive of the accounting  change. Net income per share in  1994
increased  40% from $0.20 in  1993 to $0.28, exclusive  of the accounting change
which was $2.4 million  or $0.11 per  share. During 1994,  the number of  shares
outstanding  were reduced by 560,067 primarily  from the Company's redemption of
shares pursuant to its  obligation under the ESOP.  See "Management --  Employee
and Director Plans."
 
                                       19
<PAGE>
QUARTERLY RESULTS OF OPERATIONS
 
    The  following tables set  forth certain unaudited  quarterly financial data
for each  quarter of  1994  and 1995  and  the first  quarter  of 1996  and  the
percentage  of revenue represented by each  line item. The Company believes that
all necessary adjustments, consisting only of normal recurring adjustments, have
been included  in  the amounts  stated  below  to present  fairly  the  selected
quarterly  information when read in  conjunction with the Consolidated Financial
Statements and  the  Notes  thereto included  elsewhere  herein.  The  operating
results  for  any quarter  are  not necessarily  indicative  of results  for any
subsequent period or for the entire fiscal year.
<TABLE>
<CAPTION>
                                                                          THREE MONTHS ENDED
                                            -------------------------------------------------------------------------------
                                                                1994                                    1995
                                            --------------------------------------------  ---------------------------------
                                              MAR. 31     JUN. 30    SEP. 30    DEC. 31     MAR. 31     JUN. 30    SEP. 30
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
                                                                 (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                         <C>          <C>        <C>        <C>        <C>          <C>        <C>
Revenue:
  Software and services...................   $  32,688   $  38,777  $  40,352  $  43,430   $  46,484   $  46,129  $  50,218
  Equipment sales and services............       8,004      11,140      5,234      9,180       6,528      10,022      6,459
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
    Total.................................      40,692      49,917     45,586     52,610      53,012      56,151     56,677
Cost of revenue:
  Software and services...................      22,024      24,972     26,455     29,595      29,813      31,102     32,509
  Equipment sales and services............       5,031       6,560      2,830      5,055       3,701       5,996      4,124
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
    Total.................................      27,055      31,532     29,285     34,650      33,514      37,098     36,633
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Gross profit..............................      13,637      18,385     16,301     17,960      19,498      19,053     20,044
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Operating expenses:
  Research and development................       4,072       4,052      4,570      4,006       4,504       3,917      4,295
  Selling, general and administrative.....       7,537       8,427      7,530     10,302      10,057      10,120      9,784
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
    Total.................................      11,609      12,479     12,100     14,308      14,561      14,037     14,079
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Operating income..........................       2,028       5,906      4,201      3,652       4,937       5,016      5,965
Interest expense..........................       1,034         985      1,116      1,149       1,168       1,236      1,346
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Income before income taxes................         994       4,921      3,085      2,503       3,769       3,780      4,619
Income tax provision......................         463       2,283      1,431      1,157       1,488       1,493      1,825
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Net income................................   $     531   $   2,638  $   1,654  $   1,346   $   2,281   $   2,287  $   2,794
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Net income per share......................   $    0.02   $    0.12  $    0.08  $    0.06   $    0.11   $    0.11  $    0.13
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Shares used in per share calculation......      21,995      21,963     21,864     21,707      21,494      21,186     21,078
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
 
<CAPTION>
 
                                                                          THREE MONTHS ENDED
                                            -------------------------------------------------------------------------------
                                                                1994                                    1995
                                            --------------------------------------------  ---------------------------------
                                              MAR. 31     JUN. 30    SEP. 30    DEC. 31     MAR. 31     JUN. 30    SEP. 30
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
<S>                                         <C>          <C>        <C>        <C>        <C>          <C>        <C>
Revenue:
  Software and services...................        80.3%       77.7%      88.5%      82.6%       87.7%       82.2%      88.6%
  Equipment sales and services............        19.7        22.3       11.5       17.4        12.3        17.8       11.4
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
    Total.................................       100.0       100.0      100.0      100.0       100.0       100.0      100.0
Cost of revenue:
  Software and services...................        54.1        50.1       58.0       56.3        56.2        55.4       57.3
  Equipment sales and services............        12.4        13.1        6.2        9.6         7.0        10.7        7.3
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
    Total.................................        66.5        63.2       64.2       65.9        63.2        66.1       64.6
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Gross profit..............................        33.5        36.8       35.8       34.1        36.8        33.9       35.4
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Operating expenses:
  Research and development................        10.0         8.1       10.1        7.6         8.5         7.0        7.6
  Selling, general and administrative.....        18.5        16.9       16.5       19.6        19.0        18.0       17.3
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
    Total.................................        28.5        25.0       26.6       27.2        27.5        25.0       24.9
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Operating income..........................         5.0        11.8        9.2        6.9         9.3         8.9       10.5
Interest expense..........................         2.6         1.9        2.4        2.1         2.2         2.2        2.4
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Income before income taxes................         2.4         9.9        6.8        4.8         7.1         6.7        8.1
Income tax provision......................         1.1         4.6        3.2        2.2         2.8         2.6        3.2
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
Net income................................         1.3%        5.3%       3.6%       2.6%        4.3%        4.1%       4.9%
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
                                            -----------  ---------  ---------  ---------  -----------  ---------  ---------
 
<CAPTION>
 
                                                          1996
                                                       -----------
                                             DEC. 31     MAR. 31
                                            ---------  -----------
 
<S>                                         <C>        <C>
Revenue:
  Software and services...................  $  54,451   $  55,421
  Equipment sales and services............      8,972       4,834
                                            ---------  -----------
    Total.................................     63,423      60,255
Cost of revenue:
  Software and services...................     34,278      35,228
  Equipment sales and services............      5,717       2,933
                                            ---------  -----------
    Total.................................     39,995      38,161
                                            ---------  -----------
Gross profit..............................     23,428      22,094
                                            ---------  -----------
Operating expenses:
  Research and development................      5,099       5,642
  Selling, general and administrative.....     12,141      11,009
                                            ---------  -----------
    Total.................................     17,240      16,651
                                            ---------  -----------
Operating income..........................      6,188       5,443
Interest expense..........................      1,216       1,206
                                            ---------  -----------
Income before income taxes................      4,972       4,237
Income tax provision......................      1,964       1,674
                                            ---------  -----------
Net income................................  $   3,008   $   2,563
                                            ---------  -----------
                                            ---------  -----------
Net income per share......................  $    0.14   $    0.12
                                            ---------  -----------
                                            ---------  -----------
Shares used in per share calculation......     20,796      20,659
                                            ---------  -----------
                                            ---------  -----------
 
                                                          1996
                                                       -----------
                                             DEC. 31     MAR. 31
                                            ---------  -----------
<S>                                         <C>        <C>
Revenue:
  Software and services...................       85.9%       92.0%
  Equipment sales and services............       14.1         8.0
                                            ---------  -----------
    Total.................................      100.0       100.0
Cost of revenue:
  Software and services...................       54.1        58.4
  Equipment sales and services............        9.0         4.9
                                            ---------  -----------
    Total.................................       63.1        63.3
                                            ---------  -----------
Gross profit..............................       36.9        36.7
                                            ---------  -----------
Operating expenses:
  Research and development................        8.0         9.4
  Selling, general and administrative.....       19.1        18.3
                                            ---------  -----------
    Total.................................       27.1        27.7
                                            ---------  -----------
Operating income..........................        9.8         9.0
Interest expense..........................        2.0         1.9
                                            ---------  -----------
Income before income taxes................        7.8         7.1
Income tax provision......................        3.1         2.8
                                            ---------  -----------
Net income................................        4.7%        4.3%
                                            ---------  -----------
                                            ---------  -----------
</TABLE>
 
                                       20
<PAGE>
    The Company's quarterly operating  results have in the  past and may in  the
future  vary significantly depending  on various factors.  These factors include
the number of subscribers  or end-users serviced by  the Company's clients,  the
timing  and size of new or expiring contracts, the effort involved in converting
new clients to the  Company's systems, labor and  material costs, the volume  of
custom  design,  graphics  and  printing services  contracted  by  the Company's
clients, and the success of  current clients' migration to alternative  software
and  services. The Company  may invest significant  time and financial resources
towards securing and implementing contracts and potential contracts, such as the
addition of  Ameritech in  1994 as  a  client, or  developing new  products  and
services.  Revenue from  such activities  may be  received, if  at all,  only in
future  quarters.  Thus,  the  Company  may  incur  significant  expenses  in  a
particular  quarter that are not offset  by corresponding revenue and conversely
may receive additional  revenue in  future quarters for  which related  expenses
were incurred in prior quarters.
 
    Over  the nine quarters ended March 31, 1996, the most significant quarterly
variances in revenue have been the  addition of Ameritech as a bill  presentment
client  in early 1994, which  resulted in the increase  in software and services
revenue in the second  quarter of 1994, and  the variation in computer  hardware
sales  from quarter  to quarter. In  general, the Company  has experienced lower
revenue from equipment  sales in  the second  half, and  particularly the  third
quarter,  of each year. In the third  quarters of 1994 and 1995, equipment sales
and services revenue declined by  $5.9 million or 53%  and $3.6 million or  36%,
respectively, over the immediate prior quarters.
 
    The  overall gross margin increased  to 37% and 36%  in the second and third
quarters of 1994 from 34%  in the first quarter. The  lower margin in the  first
quarter  resulted from labor and equipment costs incurred in adding Ameritech as
a client. In the fourth quarter of 1994, the gross margin was reduced to 34%  as
the  Company incurred additional costs and increased staffing in connection with
adding approximately 287,000 square feet of leased facilities to accommodate the
expansion of bill  presentment services.  Gross margin  improved to  37% in  the
first  quarter of  1995 as  the facilities  became operational  and software and
services revenue increased. In the second quarter of 1995, gross margin declined
to 34%. The Company  was anticipating the addition  of a large bill  presentment
services  client and, accordingly, added  the necessary equipment and personnel.
When it  became evident  that the  prospective client  would not  outsource  its
business,  the equipment and personnel were redeployed or eliminated, helping to
improve gross margin  in the third  and fourth  quarters of 1995  and the  first
quarter of 1996.
 
    Research and development expenses can vary from quarter to quarter depending
on  changing priorities  and client  needs. In the  fourth quarter  of 1995, the
Company increased  its  spending  level primarily  to  upgrade  its  Intelecable
software  product. Selling,  general and  administrative expenses  can vary from
quarter to quarter  based on revenue,  contract signings and  the initiation  of
market  and promotional  programs. In  the fourth  quarter of  1994, the Company
increased its selling and marketing expenditures by 66% over the average of  the
first  three quarters of that year. This  increase was directed at expanding the
Company's  international  presence,  marketing  Intelecable  in  the  U.S.   and
increasing its focus on selling bill presentment services.
 
LIQUIDITY AND CAPITAL RESOURCES
 
    From  1993  through  the  first  quarter of  1996,  the  primary  sources of
financing of  the Company's  growth has  been cash  provided by  operations  and
borrowings  from banks and financial institutions. During the 13-quarter period,
the Company generated $82.7  million in net cash  from operations and  increased
its   net  borrowings  by  $10.1  million.  In  the  same  period,  net  capital
expenditures were $86.8 million,  and repurchases by the  Company of its  common
stock were $8.9 million.
 
    The  Company collects from its clients and remits to the U.S. Postal Service
a substantial amount  of postage. All  contracts allow the  Company to  pre-bill
and/or require deposits from its clients to mitigate the effect on cash flow. As
of  March 31, 1996, 35% of the Company's accounts receivable represented amounts
due from  clients  for postage.  Postage  collections and  remittances  are  not
included in the Company's statements of operations.
 
                                       21
<PAGE>
    At  March 31, 1996, the  Company had $5.9 million  of cash, $62.8 million of
accounts receivable  (including  postage  receivable  of  $22.2  million),  $5.7
million  of  current net  investment  in leases,  and  $28.3 million  of working
capital. At the end of the first  quarter of 1996, the Company and a  subsidiary
had   combined  borrowings  of   $38.0  million  under   unsecured  bank  credit
arrangements with a total borrowing availability of $65.0 million. Of the  $63.2
million  of total debt outstanding at March  31, 1996, $10.1 million is due over
the following  12-month  period. The  Company  plans to  use  a portion  of  the
proceeds   from  this  offering  to  repay  borrowings  under  the  bank  credit
agreements. See "Use of Proceeds."
 
    The Company  plans to  continue making  significant investments  in  capital
equipment,  facilities and research  and development. The  Company believes that
the proceeds of this offering, together  with net cash flow from operations  and
borrowing  availability, will  be sufficient  to support  operations through the
next twelve  months. The  above  statements that  are  not historical  facts  or
statements  of current status  are forward-looking statements  as defined in the
Private Securities Litigation Reform Act of 1995 and as such are subject to  the
risks  and uncertainties set  forth under "Risk  Factors" herein. Actual results
may differ materially.
 
                                       22
<PAGE>
                                    BUSINESS
 
    USCS is a leading provider of  customer management software and services  to
the   global  communications  industry.  The  Company's  clients  include  cable
television, wireless and land-line telephony, DBS and multi-service providers in
the U.S. and 13 other  countries. The Company's software-based solutions  enable
its  clients to manage  critical customer relationship  functions, including new
account set-up,  order processing,  customer support,  management reporting  and
marketing  analysis. The Company also  provides bill presentment services, which
include generation  of  high  quality customized  billing  statements  that  are
produced  in  automated  facilities  designed to  minimize  turnaround  time and
mailing  costs.  USCS  also  offers  a  variety  of  complementary  professional
services,  including consulting, application development and client training, as
well as  statement  design  services  that allow  clients  to  use  the  billing
statement as a communication and marketing tool. The Company's clients typically
enter  into contracts with terms ranging from  three to seven years. Clients are
billed monthly, generally  based on  the number of  end-users they  serve. As  a
result,  a  significant  portion  of  the  Company's  revenue  is  recurring and
increases as the service provider's customer base grows. In 1995, the  Company's
revenue  totaled $229.3 million, of which 73% was generated from companies which
have been clients of USCS for three or more years.
 
    USCS has  been  providing  comprehensive customer  management  software  and
services  to the cable television industry for more than 25 years. The Company's
software currently supports 53% of U.S. cable  subscribers and is used by 15  of
the  20  largest cable  television  service providers  in  the U.S.  The Company
provides bill  presentment  services  to  clients  serving  53%  of  U.S.  cable
television  subscribers, 33%  of U.S.  cellular users  and 9%  of U.S. land-line
telephony customers and to a variety  of other service providers. The  Company's
bill  presentment  clients include  substantially all  of its  domestic customer
management software  clients  and other  service  providers such  as  Ameritech,
AirTouch and Frontier. The Company currently processes over 60 million bills per
month and is the largest centralized first class mailer in the U.S., responsible
for  generating more than 1.5% of the total volume of all U.S. first class mail,
including customer remittance  volume. Bill presentment  services are  generally
provided to software clients in bundled contracts and are also sold separately.
 
    The Company has extended its leadership position by introducing products and
services  that  address  the  rapidly  changing  global  communications  market.
Technological  advances,  regulatory  changes   and  international  growth   are
transforming  the structure  and competitive  dynamics of  the industry. Markets
that were once segmented by service and geographic location are converging  into
a  single  global  communications  market  which  includes  traditional  service
providers and  new entrants  offering  a combination  of services.  The  rapidly
shifting and increasingly complex nature of the converging communications market
has  increased the need  among service providers  for sophisticated and flexible
customer management software and services.
 
    In 1993, the Company deployed Intelecable, which the Company believes is the
first customer management software product designed for multi-service providers.
The Company also believes that Intelecable is the only integrated  multi-service
customer  management  software  system  currently  operational  and commercially
available.  Intelecable  is  presently  installed  for  17  clients   worldwide,
including  combined cable/telephony  service providers  in the  U.K., a combined
cable/wireless  cable/DBS  provider  in  Australia  and  two  interactive  video
providers  in the  U.S., including BellSouth  Interactive. The  Company has also
expanded its bill  presentment services  to support  multi-service providers  by
offering  consolidated  billing  statements  that  combine  data  from  multiple
services, such as  wireless and  land-line telephony, into  a single  integrated
billing statement.
 
COMMUNICATIONS MARKET DYNAMICS
 
    The   communications  industry  includes   cable  television,  wireless  and
land-line telephony,  paging,  personal communications  services  ("PCS"),  DBS,
wireless cable, interactive broadband and other services. Technological advances
and  regulatory changes  in the  U.S. and  internationally have  transformed the
structure and competitive dynamics of  the industry. Markets that were  formerly
segmented  by service  and geographical location  are converging  into a single,
worldwide  communications  market,  which  includes  both  traditional   service
providers  and a variety  of new entrants.  Communications service providers can
now offer expanded combinations of services in numerous locations.
 
                                       23
<PAGE>
    In the U.S., cable television and telecommunications companies traditionally
operated in a  highly regulated  environment that  often limited  the number  of
service providers for a particular service in a given geographical area and also
limited  the  types of  services  that could  be  provided by  single companies.
Passage in February 1996 of the Telecommunications Act of 1996 and other  recent
deregulatory   measures,  however,  have  removed  some  of  the  barriers  that
previously prevented telephony companies from providing cable television service
and cable  television companies  from providing  telephony service  in the  U.S.
RBOCs  for  example,  which  provided local  telephony  services  to  78 million
households in the U.S. in 1995, now have the opportunity to offer video services
in the U.S.
 
    The regulatory changes redefining the U.S. market have in many cases already
affected  the  foreign  marketplace.  In  recent  years,  some  countries   have
authorized  cable and telephony companies to  compete. In the U.K., for example,
seven companies currently  offer combined cable/telephony  services to over  one
million customers.
 
    Improving  price/performance characteristics of communications hardware have
also contributed to growth in the worldwide communications market. For  example,
the retail price of cellular handsets has declined significantly in recent years
and  in some instances handsets  are now given away  free of charge to encourage
new subscriber growth. Due in part to such developments, the number of  cellular
customers  increased by approximately 40% in the U.S. and 80% internationally in
1995. In addition,  governments in the  U.S. and other  countries have  recently
allocated  additional bandwidth for new wireless communications services such as
PCS. In the U.S., nearly 100 PCS licenses were awarded in Federal Communications
Commission auctions in the first quarter of 1995 alone.
 
    Historically  limited  availability   of  many  traditional   communications
services  outside of  the U.S.  offers significant  opportunities for  local and
U.S.-based communications  service providers.  Many countries  outside the  U.S.
have  recently passed legislation designed to increase availability and usage of
video-based services  such as  cable  television and  DBS. In  other  countries,
governments   are  privatizing  their  formerly  state-owned  telecommunications
monopolies to increase the quality  and availability of services.  Additionally,
cable  television  regulations have  recently  been approved  in  some countries
legalizing the construction of cable systems.
 
    The rapidly shifting dynamics  of the converging communications  marketplace
have resulted in an increased emphasis on effective customer management software
and   services.  Companies  competing  in   this  deregulated  and  increasingly
competitive environment require customer  management software and services  that
are flexible, scaleable and capable of supporting multi-service providers.
 
CUSTOMER MANAGEMENT SOFTWARE AND SERVICES
 
    Customer   management  software  systems  enable  a  communications  service
provider to  manage  critical  customer relationship  functions,  including  new
account  set-up,  order  processing, customer  service  and  support, management
reporting, marketing  analysis  and accounts  receivable  management.  Effective
customer  management  software  systems  are  generally  flexible,  modular  and
scaleable, allowing clients  to manage increasing  customer bases. In  addition,
such  systems  are generally  interoperable  with the  service  provider's other
information systems  such  as  decision support  software.  Customer  management
services  include bill presentment, the process by which electronic billing data
are analyzed, verified,  formatted and presented  to the end  user for  payment.
Billing  statements are generally  printed and mailed  to customers, although in
recent years, service  providers have begun  to explore alternative  presentment
methods,  including  electronic presentment  via  a PC  or  other communications
device. The bill presentment process  must be cost-effective and produce  easily
understandable bills quickly and accurately. As customer management software and
services  often form the basis of the only regular communication between service
providers and their customers, the interaction enabled by these systems can be a
critical marketing tool.
 
    Customer management  software  and  services can  either  be  developed  and
managed  by the communications service provider, outsourced to one or more third
parties or apportioned between internal  and external systems. Software  systems
can  be operated on a stand-alone basis,  using hardware located at the client's
facility, or  provided on  a service  bureau basis  using third  party  computer
systems located at the
 
                                       24
<PAGE>
supplier's facility and linked to the client by a wide area network. Development
and  implementation of  a customer  management software  system is  a costly and
time-consuming effort. The Company believes that third party customer management
software systems  developed  independently  often  provide  a  higher  level  of
price/performance,  flexibility  and  scaleability  than  in-house  systems. The
Company also believes that,  as new communications  service providers enter  the
market and the amount of new services being provided by both new and established
companies  increases,  the  demand  for  systems  with  expanded  functionality,
flexibility and scaleability will also increase.
 
    Land-line telephony service  providers in the  U.S. have traditionally  used
customer management software systems developed internally or through cooperative
joint  ventures. These so-called "legacy" systems,  many of which were developed
over 10 years ago, are designed for  a single-service market and do not  provide
the  scaleability, flexibility and service  integration capability required in a
multi-service environment. Significant resources would be required to transition
most legacy systems to  a multi-service environment.  The Company believes  that
the  inherent  limitations of  legacy  systems may  encourage  telephony service
providers to seek outsourcing alternatives to support new or expanded  offerings
in a multi-service environment.
 
    Unlike land-line telephony service providers, cable television, wireless and
DBS  service providers in the U.S. have typically outsourced customer management
software and  services, preferring  to allocate  resources to  other aspects  of
their  business, including network build-out.  New companies entering the market
will be required  to decide  between developing  their own  in-house systems  or
outsourcing,   and  established  companies  that  are  expanding  their  service
offerings will be required to upgrade their in-house systems or seek outsourcing
alternatives. The Company believes that the enhanced functionality and features,
lower start-up cost and rapid implementation capability of outsourced  solutions
will be an attractive alternative for such companies.
 
    In  non-U.S. markets,  land-line telephony service  providers have typically
developed in-house  single-service  customer  management  systems,  while  cable
television,  wireless and DBS  providers have typically  outsourced. The Company
believes that the rapid growth of  cable television, wireless and DBS  providers
internationally    will   result   in    substantially   increased   outsourcing
opportunities.  In  addition,  as  U.S.   cable  companies  continue  to   enter
international  markets through acquisitions and  alliances, the Company believes
that such  companies will  continue to  outsource customer  management  software
systems.   Non-U.S.  communications   companies  have   also  historically  used
internally developed bill presentment  solutions. However, the Company  believes
that  increased activity  in non-telephony  services and  the expansion  of U.S.
companies into non-U.S. markets will increase outsourcing opportunities for bill
presentment services in non-U.S. markets.
 
THE USCS SOLUTION
 
    USCS provides  customer  management  software and  services  to  single  and
multi-service  providers  in  the U.S.  and  13 other  countries.  The Company's
software and related  products are flexible,  modular, interoperable with  other
information  systems and scaleable to an  expanding customer base. The Company's
bill presentment services offer its clients a variety of options for  generating
informative,  easy-to-read  and  customized  billing  statements  that  maximize
marketing impact and minimize  overall production cost.  The Company offers  its
customer  management software to U.S. and international clients on a stand-alone
basis  while  offering   U.S.  clients  both   stand-alone  and   service-bureau
alternatives. USCS also offers a variety of complementary professional services,
including  consulting, application development  and client training,  as well as
statement design services that allow clients  to use the billing statement as  a
communication and marketing tool.
 
                                       25
<PAGE>
    USCS  is a leading provider of  customer management software and services to
the global  communications  industry.  In  1995, the  Company  was  the  largest
provider  of  customer  management  software systems  to  U.S.  cable television
service providers, supporting 53% of U.S. cable subscribers. The Company's  bill
presentment services generated statements for 53% of U.S. cable subscribers, 33%
of  U.S.  cellular  customers and  9%  of  U.S. land-line  telephony  users. The
Company's record of achievement includes what USCS believes is:
 
    -The  first  customer  management  software  system  for   multi-service
     providers,  including  support of  combined  cable television/telephony
     sites;
 
    -The first  contract with  an  RBOC to  outsource all  bill  presentment
     functions for telephony services;
 
    -The  first installation  and operation of  customer management software
     for interactive video trials in the U.S.;
 
    -The first on-line processing system for the cable industry;
 
    -The first pay-per-view module for on-line subscribers; and
 
    -The first  incorporation  of  a relational  database  into  a  customer
     management  software application which allows the user to query logical
     relationships without  the need  to predefine  or describe  a  specific
     access path to the data.
 
USCS STRATEGY
 
    The  Company's  strategy  to  maintain  and  enhance  its  industry position
includes the following key elements:
 
    FOCUS ON  RECURRING REVENUE.   The  Company's clients  typically enter  into
contracts  with  terms ranging  from three  to seven  years. Clients  are billed
monthly, generally based on the number of  end-users they serve. As a result,  a
significant  portion of the Company's revenue  is recurring and increases as the
service provider's  customer base  grows. In  addition, the  Company focuses  on
client  care  and  service  to encourage  long-term  relationships  and contract
renewals. In 1995, the  Company's revenue totaled $229.3  million, of which  73%
was  generated from  companies that  have been  USCS clients  for three  or more
years. The Company will continue to focus on building recurring revenue  through
long-term contracts and enhanced client care.
 
    FOCUS  ON NEEDS  OF MULTI-SERVICE  PROVIDERS.  The  Company is  a pioneer in
providing integrated customer  management software and  services to both  single
and  multi-service communications providers. The Company intends to leverage its
technology, multi-service experience  and installed base  of clients to  rapidly
expand its base of multi-service clients.
 
    INCREASE  INTERNATIONAL REVENUE.   The  Company currently  provides customer
management software  and services  to clients  in 13  foreign countries  and  is
seeking  to  expand  its  international  presence,  both  in  software  and bill
presentment services, using direct and indirect sales channels. The Company  has
entered  into alliances with established international distributors such as Bull
Argentina S.A., Sema Group and IBM to market Intelecable. The Company intends to
target additional distribution alliances for Intelecable and to market its  bill
presentment  services  in  selected  international  markets,  primarily  through
licensing arrangements.
 
    EXPAND BILL PRESENTMENT  MARKET OPPORTUNITIES.   The  Company provides  bill
presentment   services  to  a  variety   of  communications  service  providers,
generating billing statements  for 53% of  U.S. cable subscribers,  33% of  U.S.
cellular  users and 9%  of U.S. land-line telephony  customers. The Company also
services  several  non-communications   clients,  including  financial   service
providers  and utility companies. The Company  intends to target clients in both
communications  and  other  industries  to  expand  the  market  for  its   bill
presentment services.
 
                                       26
<PAGE>
    INCREASE  PROFESSIONAL AND STRATEGIC SERVICES REVENUE.  The Company provides
its customers with a variety  of professional and strategic services,  including
application   development,  consulting,  support,   training,  software  design,
statement design and  marketing services.  The Company intends  to leverage  its
installed client base and capitalize on the professional and strategic expertise
of its personnel to increase revenue from these activities.
 
    CONTINUE  TO  DEVELOP  LEADING-EDGE  SOFTWARE  AND  SERVICES.    The Company
regularly develops  and  incorporates  new and  diverse  technologies  into  its
customer  management software products  and its bill  presentment processes. The
Company's product development strategy is based on open systems architecture and
relational databases, which facilitate operation on multiple hardware  platforms
and  interoperability with  other information  systems. The  Company has entered
into  alliances  with  IBM  and  Tandem  Computers  Incorporated  ("Tandem")  in
connection  with the development of customer management software. The Company is
also continually seeking to  enhance its bill  presentment services to  increase
client  interaction and reduce turnaround  time and mailing costs. Additionally,
the Company  is exploring  electronic statement  presentment alternatives.  USCS
intends  to use  both its internal  development team and  strategic alliances to
maintain its technological leadership.
 
USCS PRODUCTS AND SERVICES
 
    USCS offers customer management software systems, bill presentment  services
and  a  variety  of related  professional  and support  services.  The Company's
products and services enable communications service providers to manage critical
customer relationship functions, including new account set-up, order processing,
customer support,  management  reporting,  marketing  analysis  and  design  and
generation  of customized billing statements. The  Company also offers a variety
of fee-based professional services, including worldwide consulting,  application
development, client training and statement design services that allow clients to
use the billing statement as a communication and marketing tool.
 
    CUSTOMER MANAGEMENT SOFTWARE
 
    The  Company's primary customer management software products are DDP/SQL and
Intelecable.  The  Company  markets  DDP/SQL  to  the  traditional  U.S.   cable
television   provider  market  while  Intelecable  is  targeted  to  single  and
multi-service providers in the U.S. and internationally. The Company also offers
CableWorks, a  PC-based  system  for smaller  operators.  Additionally,  certain
clients  continue to use earlier generations  of the Company's software that are
no longer marketed to  new clients. Both DDP/SQL  and Intelecable are  scaleable
and  are available in basic systems  with optional modules, allowing the service
provider to design a  customized system which can  effectively manage a  growing
customer  base.  Both  systems  were  developed  in  compliance  with  ISO  9001
international quality process standards for design, production, installation and
servicing.
 
    The Company licenses its software  products to its clients under  multi-year
license  agreements. License fees are generally paid monthly based on the number
of subscribers or end-users served by the client. These agreements are typically
subject to periodic renewals and inflation-based license fee adjustments.
 
    DDP/SQL.   DDP/SQL  is  the  Company's primary  software  system  for  cable
television  companies in  North America. Currently,  15 of the  20 largest cable
television service providers in the U.S. use the DDP/ SQL system. DDP/SQL offers
a basic system with optional modules for expanded functionality. DDP/SQL uses  a
relational database which allows the user to query logical relationships without
the  need  to  predefine  or  describe  a  specific  access  path  to  the data.
Information generated  by  DDP/SQL  can  be  used  with  the  client's  internal
information  systems and off-the-shelf  software programs. This interoperability
allows users,  for example,  to easily  create financial  spreadsheets based  on
information generated by DDP/SQL.
 
    The  Company  offers DDP/SQL  on either  a stand-alone  or a  service bureau
basis. Stand-alone systems currently support approximately 75% of the  Company's
client  subscriber base while 25%  are supported on a  service bureau basis. For
stand-alone clients,  the Company  installs  a complete  DDP/SQL system  at  the
provider's facility, including necessary hardware and peripherals. Clients using
a  service bureau arrangement  access the Company's  on-line processors via wide
area networks.  The Company's  Technical Response  Center monitors  traffic  and
network  availability to identify and respond to  outages in the system. See "--
USCS Products and Services -- Hardware Leasing and Sales" and "-- Client Support
and Care."
 
                                       27
<PAGE>
    DDP/SQL runs  on  massively  parallel processing  hardware  manufactured  by
Tandem.  The Company is a value-added  reseller of Tandem equipment. The Company
also sells to its clients peripheral  hardware made by manufacturers other  than
Tandem,  and  generally enters  into  hardware maintenance  agreements  with its
clients. The Company also provides lease financing and maintenance services  for
companies  operating systems on  a stand-alone basis. See  "-- USCS Products and
Services -- Hardware Leasing and Sales."
 
    INTELECABLE.  The  Company believes  that Intelecable is  the world's  first
customer  management software system designed for multi-service providers in the
converging  communications   marketplace.  The   Company  also   believes   that
Intelecable  is  the  only integrated  multi-service  software  system currently
operational and  commercially available.  First installed  in 1993,  Intelecable
supports a diverse array of communications services, including cable television,
telephony,  combined cable/telephony, interactive video and DBS. The Company has
installed   Intelecable   for   17   clients   worldwide,   including   combined
cable/telephony  service  providers  in  the  U.K.,  a  combined  cable/wireless
cable/DBS provider  in  Australia  and  two  sites  in  the  U.S.  that  support
interactive video operations.
 
    The  Company has  installed Intelecable for  Birmingham Cable Communications
Ltd. ("Birmingham  Cable")  in  Birmingham,  U.K.  The  Birmingham  site  became
operational  in  August 1993  and over  275,000  homes have  been passed  in its
region. At the  Birmingham site, Intelecable  supports 80,000 cable  subscribers
and handles over 8.3 million telephone calls per month.
 
    In  addition to Birmingham  Cable, Intelecable is  being deployed to support
combined cable/telephony  operations for  Optus Vision  in Australia,  which  is
expected  to be the world's  first nationwide integrated cable/telephony system.
Other sites include a nationwide cable/wireless cable/DBS operation in Australia
and cable-television-only sites in Australia,  Chile, Japan, Portugal, the  U.K.
and Venezuela. Intelecable is enabled with National Language Support double-byte
capability,  which allows operation in a variety of foreign languages, including
Japanese, Chinese  and  Arabic.  In  the U.S.,  Intelecable  has  recently  been
deployed  to  support an  interactive video  trial  by BellSouth  Interactive in
Chamblee, Georgia.
 
    The Company  believes  that  Intelecable is  the  only  customer  management
software  system  currently  operational that  has  multi-platform capabilities.
Initially offered on  IBM's AIX  (UNIX) operating system,  Intelecable is  being
ported  to Tandem's Integrity NR and is expected to be available on Tandem's OSS
platform. The  Tandem  OSS port  is  expected to  provide  a migration  path  to
Intelecable  for  DDP/  SQL users  requiring  multi-service  customer management
software capabilities.
 
    Intelecable is  based on  an open  systems architecture,  which  facilitates
customization   and  interoperability   with  other   information  systems.  The
Intelecable system has  been developed using  standard design methodologies  and
transaction  processing monitor architecture. Intelecable  also uses an embedded
standard query  language (SQL),  which  facilitates access  to the  database  by
user-created  applications.  The  design of  Intelecable  delivers  a high-level
programming interface, which allows extensive customization without complex code
changes. Intelecable uses an Oracle relational database, which allows clients to
maintain an integrated database for each service offered by the client.
 
    CABLEWORKS.  The Company markets its CableWorks PC-based customer management
software product to domestic and  international cable operators that have  lower
transaction   volume  requirements  than  operators   supported  by  DDP/SQL  or
Intelecable. CableWorks is designed to introduce smaller cable operators to  the
Company's  products, with  the expectation that  such operators  will migrate to
Intelecable or DDP/SQL as their business grows. CableWorks is installed in sites
in the U.S. and 26  other countries and has  been translated into eight  foreign
languages.
 
    DOCUMENTATION  AND TRAINING.  The Company provides, at an additional charge,
complete product documentation and  training services to  users of its  software
products. The Company has recently added CD-ROM-based product documentation. The
Company's  "ClassROM"  software  provides  interactive  instruction  and product
training on CD-ROM. The Company maintains training facilities in California  and
the  U.K.  See  "-- USCS  Products  and  Services --  Professional  Services and
Support."
 
                                       28
<PAGE>
    BILL PRESENTMENT SERVICES
 
    The Company provides  bill presentment  services in a  fully integrated  and
automated  production environment  that rapidly  and cost-effectively transforms
electronic  data  received  from  the  client  into  informative,  accurate  and
customized  billing  statements.  In  addition,  the  Company's  statement-based
marketing services allow  clients to use  the billing statement  as a  marketing
tool  to reinforce a corporate image,  advertise special offers and features and
otherwise market  its  services  to  its customers.  To  address  the  needs  of
multi-service providers, the Company offers billing statements that combine data
from  multiple  services,  such  as wireless  and  land-line  telephony,  into a
consolidated billing statement.
 
    The Company's automated bill  presentment services offer several  advantages
over typical in-house services, including the following:
 
    -SHORTENED  BILLING  CYCLES.   The "billing  cycle"  refers to  the time
     between receipt  of  the  electronic  billing  data  from  the  service
     provider and the date the service provider receives payment of the bill
     from  its  customer.  By  rapidly  generating  billing  statements  and
     presorting  to  reduce   mailing  time,  the   Company's  systems   can
     significantly  reduce the  time required  to place  a statement  in the
     postal stream,  thereby  shortening  the  client's  billing  cycle.  In
     addition,  the Company  has the ability  to dynamically  change the due
     date of a particular batch of statements to allow a previously produced
     batch of statements  to have an  earlier due date  than later  batches,
     further shortening the overall billing cycle.
 
    -MINIMIZED MAILING COSTS.  The Company has developed procedures, such as
     certified  Manifest Mailing, that allow the Company's clients to secure
     the lowest available  postal rate for  their statements.  Additionally,
     the Company's systems can automatically calculate the maximum number of
     inserts  that can be placed in an envelope without causing the envelope
     to exceed certain specified weights.
 
    -STATEMENT-BASED MARKETING  CAPABILITIES.   The  Company  offers  custom
     statement  and  envelope  design  services,  custom  formatting, insert
     production services, selective  inserting capability and  a variety  of
     other  services  that  enhance its  clients'  statement-based marketing
     activities.
 
    -REDUCED CUSTOMER CARE COSTS.  By providing custom formatting and  other
     design  services, the Company has helped certain of its clients achieve
     demonstrated savings in customer  care costs by substantially  reducing
     the  number of customer  inquiries and complaints  regarding their bill
     and the billing process.
 
    STATEMENT PRODUCTION.  The Company, which currently generates statements for
53% of U.S. cable  television subscribers under bundled  contracts, 33% of  U.S.
cellular  customers and 9%  of U.S. land-line telephony  users, has achieved its
industry  position  in   part  through   the  development   and  deployment   of
technologically  innovative  systems  and  software.  The  Company  operates two
statement  production  facilities  in   the  Northern  California  area.   These
facilities  receive a data stream from the client's customer management software
(whether a  client's  legacy system,  a  competitor's system  or  the  Company's
software),  manipulate  the data  into a  usable format,  create cost-effective,
informative, easy-to-read and  accurate customized billing  statements and  mail
the  statements to the  end-users. The Company is  the largest centralized first
class mailer in the U.S., responsible for generating more than 1.5% of the total
volume of all U.S. first class  mail, including customer remittance volume.  The
Company processes over 60 million
statements containing approximately 200 million images (generally one page side)
per month. The Company generates bill presentment revenue based on the number of
statements  and/or  images  produced  and  mailed.  The  Company  has  developed
automation technologies that have led to a demonstrated 99.9% statement accuracy
level for  the  12  months  ended  March 31,  1996,  based  on  reported  client
complaints.
 
    Using   patented  processes   and  technologies,  the   Company  provides  a
fully-integrated, computerized  and automated  production environment  that  (i)
processes,  logs,  verifies and  authenticates all  customer data,  (ii) creates
automated production controls  for every  statement, including  form bar  codes,
weight and
 
                                       29
<PAGE>
thickness  parameters,  unique  statement  tracking  numbers,  "due  out" dates,
address correction, carrier route/delivery point bar codes and postal processing
parameters, (iii) models every production  run on-line before printing and  (iv)
enables postal processing, sorting and discounting to be performed on-line.
 
    Full  real-time automation enables  the Company to  monitor quality, control
remakes, predict and schedule production loading, verify customer data, forecast
production volumes and maintain production system history on-line. The system is
controlled by an  on-line production control  system that is  based on  advanced
client/server  architecture and has high-speed data transmission capabilities. A
local area  network links  the production  equipment to  the production  control
system.  To provide clients with real-time information regarding the progress of
the  billing  statement  production  process,  the  Company  has  developed  its
"VantagePLUS"  client information system, which provides a customized "view into
the facility" to allow clients to monitor the status of their jobs. VantagePLUS,
which is currently undergoing  final testing with  selected clients, includes  a
client/server architecture and a PC-based graphical user interface that provides
traceability  of  an  individual  statement  from  the  beginning  of  statement
production until 45 days after distribution. VantagePLUS is expected to  provide
clients  with  greater  control  over  the  billing  process  in  an  outsourced
environment. See "Risk Factors -- New Products and Technological Changes."
 
    The Company also  offers consolidated billing  statements for  multi-service
providers,  which  combine data  from multiple  services,  such as  wireless and
land-line telephony, into a single integrated statement. Consolidated statements
can  offer  clients  significant  savings  both  in  paper  and  mailing  costs.
Consolidated  statements can  also be  a powerful  marketing tool  for companies
seeking to establish brand name recognition and sell combined services.
 
    STATEMENT-BASED MARKETING SERVICES.   The  Company provides  statement-based
marketing  services that allow its clients to transform regular customer billing
statements into communication  tools. The  billing statement is  often the  only
form of regular communication between a service provider and its customers. Many
clients  have the  opportunity, through the  Company's statement-based marketing
and creative  design services,  to  use the  billing  statement to  reinforce  a
corporate    image,   advertise    special   offers    and   features,   deliver
customer-specific  messages  and  otherwise  market  their  services  to   their
customers. The Company believes that as competition in the communications market
increases,  the ability  to differentiate  based on  marketing and  service will
become increasingly critical.
 
    Statement design  and  marketing  services are  provided  by  the  Company's
Creative   Design  Group,   which  works   with  clients   to  design  flexible,
user-friendly statements. The Company offers  its clients a choice of  statement
sizes  and  formats,  on-site  forms  analysis,  logo  and  graphic  design  and
customer-specific messaging  and advertising  options. The  Company also  offers
custom envelope and forms design and manufacturing services.
 
    The  Company operates a full service  graphics and printing facility through
which  the  Company  offers  color  electronic  publishing  and  pre-press   and
multi-color  printing of inserts.  The Company works with  its clients to design
and produce high-quality inserts that  feature special offerings, promotions  or
other  messages from the  client to its customers.  The Company uses proprietary
selective inserting technology,  which allows  each statement to  have a  unique
combination  of marketing inserts at the time the billing statement is produced.
The automated insert  process allows clients  to define an  insert mailing  with
precision, offering over 100 insert combinations in any given statement run.
 
    FUTURE   ELECTRONIC   DELIVERY  ALTERNATIVES.     The   Company's  automated
information and  technology infrastructure,  which electronically  prepares  and
monitors  the  statement  until  final  printing,  provides  the  basis  for the
Company's planned development of an electronic bill presentment alternative. The
proliferation of on-line services and  the Internet provides an opportunity  for
communications  service providers to bill  customers electronically through a PC
or other device.  The Company believes  that as electronic  billing and  payment
solutions  become more  accepted, communications service  providers will require
electronic  statement   presentment  capabilities.   USCS  is   in   preliminary
discussions  with potential  strategic partners to  begin integrating electronic
presentment technologies into the Company's systems and is currently  developing
a prototype. See "Risk Factors -- New Products and Rapid Technological Changes."
 
                                       30
<PAGE>
    PROFESSIONAL SERVICES AND SUPPORT
 
    The  Company has expanded and  refocused its fee-based professional services
and support functions to  better serve the  needs of its  clients in the  global
communications  industry and to expand its revenue base. The Company maintains a
Professional Services  Group  to  provide  global  consulting  services  to  its
software  customers. This group provides assistance with database definition and
initialization, system  operations, network  consolidation and  performance  and
decision  support  services. This  group also  offers  a variety  of consulting,
educational and technical writing services. See "-- Customer Management Software
- -- Product Documentation and Training."
 
    The Company's  Integration Strategies  Group assists  clients in  developing
custom-tailored  applications  and interfaces  that  are interoperable  with the
Company's  customer  management  software  to  enhance  client  operations.  The
Integration  Strategies Group is comprised of experienced developers who provide
clients with client specific software modules.
 
    The Company's  Customer Systems  Group provides  a full  range of  technical
support  for the  Company's bill presentment  clients. This  group has developed
customized programming tools  that allow  it to  receive electronic  information
streams from a variety of client systems without the need to make changes to the
customer's  system.  These tools  allow for  rapid  and smooth  transitions when
clients outsource bill presentment functions to the Company.
 
    HARDWARE LEASING AND SALES
 
    The Company sells  computer equipment and  provides leasing and  maintenance
services  to  selected  software  clients  which  purchase  stand-alone  systems
primarily in the U.S.  Maintenance is typically billed  in advance of  providing
the  service. Revenue from  sales of computer  hardware and providing associated
maintenance and leasing services has been declining in absolute dollars and as a
percentage of total  revenue. In 1995,  revenue from these  activities was  less
than  14% of total  revenue as compared to  30% in 1993.  While the Company will
continue to  offer hardware  and services  to current  and future  clients,  the
Company expects the decline as a percentage of total revenue to continue.
 
CLIENTS
 
    The  Company sells customer  management software and  services to clients in
the U.S.  and 13  other countries.  The following  are selected  clients of  the
Company:
 
<TABLE>
<CAPTION>
CABLE TELEVISION CLIENTS       TELEPHONY CLIENTS         MULTI-SERVICE PROVIDERS
- -----------------------------  ------------------------  ------------------------
 
<S>                            <C>                       <C>
Adelphia                       AirTouch Paging           BellSouth Interactive
Cablevision Systems            Ameritech                 Birmingham Cable
Comcast                        CBIS                      GTE Video
Continental Cablevision        Frontier                  Optus Vision
TCI
Time Warner
</TABLE>
 
    In  addition to communications service  providers, the Company provides bill
presentment services  to  companies  in  other  industries,  including  Amerigas
Corporation  (utilities)  and  GT  Global  Investor  Services,  Inc.  (financial
services). The Company intends to seek additional non-communications clients for
its bill presentment services. See "-- USCS Strategy."
 
CLIENT SUPPORT AND CARE
 
    USCS provides worldwide training and support to its clients. As of  December
31,  1995, USCS employed 192 persons  in its client service groups, representing
9% of its  total employees. In  the U.S.,  client care is  divided into  product
specific  teams, with one team focusing  on customer management software and the
other team focusing on bill presentment services. Both teams provide broadbased,
24 hour, 7  day support and  technical assistance. The  Company has developed  a
full  range of  training products and  documentation including  what the Company
believes to be the first CD-ROM based training product for its software clients.
 
                                       31
<PAGE>
Supplementing the front line software support groups for service bureau software
customers is the Company's Technical Response Center, which monitors traffic and
network  availability  to  identify  and  respond  to  outages  in  the  system.
Internationally,  Intelecable is supported by teams  located in the U.S. and the
U.K. as well as by alliance partners.
 
SALES AND MARKETING
 
    The Company markets its products and  services in the U.S. with a  72-person
direct  sales force, including  account management and  technical support teams,
and internationally through partners supported by an 11-person sales staff.  The
Company's  sales and marketing teams are  coordinated by the Company's Strategic
Accounts Council to promote a unified marketing and sales effort to its clients.
A marketing  communications group,  resident  in both  the  U.S. and  the  U.K.,
supports the Company's sales teams.
 
    Software  and services  are sold primarily  to cable,  DBS and multi-service
providers through direct  sales channels and  in conjunction with  international
alliance  partners. In North  America the Company  operates a 42-person software
and  services  sales  and  marketing  team,  including  account  management  and
technical support teams.
 
    The  Company's international sales staff  is coordinated by geographic area,
including dedicated account and technical support personnel located in the  U.K.
office. In addition to direct sales, the Company has allied with 10 distribution
partners  throughout the world who are responsible for sales, marketing, support
and local customization.
 
    The Company believes  that sales  of separate bill  presentment services  to
telecommunications service providers such as RBOCs and cellular providers offers
both  increased revenue  opportunities as well  as increased  visibility for the
Company. The  Company  maintains  a 30-person  sales  staff,  including  account
management  and  technical support  teams and  significant design  resources, to
target this market. The Company has also begun a bill presentment  international
marketing  effort that seeks to exploit what the Company believes is significant
growth potential in that market. The Company is currently pursuing opportunities
for technology licensing and joint ventures  for bill presentment in Europe  and
South  America.  See "Risk  Factors --  Technological  Advances and  New Product
Development."
 
RESEARCH AND DEVELOPMENT
 
    The Company's research  and development efforts  are focused on  introducing
new  products  and  services as  well  as  ongoing enhancement  of  its existing
products and services. The Company believes that its investment in research  and
development  is  critical to  maintaining its  leadership position.  The Company
works closely with development  partners such as Tandem  and IBM to enhance  its
products.  The Company's research and development partnerships typically provide
for funding  by  development partners  and  include joint  marketing  and  other
arrangements. In software product development, significant emphasis is placed on
compliance  with world  wide development  standards and  quality benchmarks. The
Company's processes used  at its Research  and Development Center  in El  Dorado
Hills, California, have received ISO 9001 certification, the globally recognized
quality  standard. The  Company also  continually enhances  its bill presentment
services  by  developing  software   and  processes  that  increase   production
efficiency  and aid  clients in accessing  bill processing  information. See "--
USCS Strategy."
 
    The Company's research and development  staff consisted of 223 employees  as
of  December 31, 1995,  compared to 165  as of December  31, 1993. The Company's
total  expenses  for  Company-sponsored  research  and  development  were  $17.8
million, $16.7 million, and $16.0 million for the years ended December 31, 1995,
1994  and 1993, respectively. In addition,  the Company spent $2.0 million, $1.3
million and  $0.6 million  in 1995,  1994 and  1993, respectively,  for  further
development of Intelecable, which amounts are reimbursable by third parties. See
"Management's  Discussion  and Analysis  of Financial  Condition and  Results of
Operation" and Note 2 of Notes to Consolidated Financial Statements.
 
                                       32
<PAGE>
COMPETITION
 
    The market for the  Company's products and  services is highly  competitive,
and  competition  is increasing  as additional  market opportunities  arise. The
Company competes  with both  independent providers  and developers  of  in-house
systems.  The  Company believes  its most  significant competitors  for software
systems are  Information  Systems  Development  (owned  by  CBIS),  CSG  Systems
International,  Inc., and  its own  clients to  the extent  such clients develop
in-house systems. The most significant competitors for bill presentment services
are in-house service providers.
 
    The Company believes that  the principal competitive  factors in the  market
for customer management software include functionality and features of software,
quality  of client care and support, type  of hardware platform used and quality
of  research  and  development.  The  principal  competitive  factors  for  bill
presentment  services  include statement  production  accuracy, ability  to meet
statement production deadlines, product quality and price. The Company  believes
that  it competes favorably with respect  to these factors. However, the Company
believes that  to  remain competitive,  it  will require  significant  financial
resources  in order  to market its  existing products and  services, to maintain
customer service and support and to invest in research and development. Many  of
the Company's existing and potential competitors may have greater resources than
the  Company. The  Company expects  its competitors  to continue  to improve the
design and performance of their current  systems and processes and to  introduce
new  systems and  processes with improved  price/performance characteristics. No
assurance can be given that the Company will be able to compete successfully  in
the U.S. or internationally. See "Risk Factors -- Competition."
 
INTELLECTUAL PROPERTY
 
    The  Company holds eight  U.S. patents covering various  aspects of its bill
presentment services. In  addition, the  Company has applied  for 13  additional
U.S.  patents. The  Company has  no foreign  patents. The  Company believes that
although the  patents  it  holds  are valuable,  they  will  not  determine  the
Company's success, which depends principally upon its product quality, marketing
and  service  skills. However,  despite patent  protection,  the Company  may be
vulnerable to  competitors  who attempt  to  imitate the  Company's  systems  or
processes  and  manufacturing  techniques  and  processes.  In  addition,  other
companies and inventors may  receive patents that  contain claims applicable  to
the Company's system and processes. The sale of the Company's systems covered by
such  patents could  require licenses  that may  not be  available on acceptable
terms, if  at  all.  In  addition,  there  can  be  no  assurances  that  patent
applications will result in issued patents.
 
    Although  the Company attempts  to protect its  intellectual property rights
through patents, copyrights, trade secrets and  other measures, there can be  no
assurance  that the Company will be able to protect its technology adequately or
that competitors will not be  able to develop similar technology  independently.
There can be no assurance that any patent applications that the Company may file
will  be  issued or  that foreign  intellectual property  laws will  protect the
Company's intellectual property rights.  There can be  no assurance that  others
will  not independently develop similar systems, duplicate the Company's systems
or design around the patents licensed by or issued to the Company.
 
    A significant cable television client has advised the Company that RAKTL has
asserted that patents  held by RAKTL  may be  infringed by the  client's use  of
certain  interfaces offered by the Company. The patents relate to telephone call
processing  with  audio  response  unit  and  automatic  number   identification
capabilities  of certain interfaces offered by  the Company. The client recently
informed  the  Company  that,  should   it  become  necessary,  it  would   seek
indemnification  from the Company. The Company  believes that if the patents are
valid, and if they  apply to the  Company's business, they  would also apply  to
many  users and suppliers  of interactive computer  telephony systems, including
the Company's competitors. The Company believes that it is adequately  protected
by  its patent position, but, to the extent that the RAKTL patents are valid and
apply to the Company's business, the Company could be required to seek  licenses
from RAKTL and provide indemnification to its customers.
 
    Although  there  currently are  no pending  claims  or lawsuits  against the
Company regarding possible infringement claims,  there can be no assurance  that
infringement  claims by third  parties, or claims  for indemnification resulting
from infringement  claims, will  not be  asserted  in the  future or  that  such
assertions,
 
                                       33
<PAGE>
if  proven  to  be true,  will  not  materially adversely  affect  the Company's
business,  financial  condition  and  results  of  operations.  In  the  future,
litigation may be necessary to enforce patents issued to the Company, to protect
trade  secrets or know-how owned by the Company or to defend the Company against
claimed infringement of  the rights  of others and  to determine  the scope  and
validity  of the proprietary rights of  others. Any such litigation could result
in substantial cost  and diversion  of effort by  the Company,  which by  itself
could  have a material  adverse effect on the  Company's financial condition and
operating results.  Further, adverse  determinations  in such  litigation  could
result  in  the Company's  loss of  proprietary rights,  subject the  Company to
significant liabilities to third parties,  require the Company to seek  licenses
from  third parties  or prevent  the Company  from manufacturing  or selling its
systems, any of  which could  have a material  adverse effect  on the  Company's
financial  condition and  results of  operations. In  addition, there  can be no
assurance that a license under a third party's intellectual property rights will
be available on reasonable terms, if at all. See "Risk Factors -- Dependence  on
Proprietary Technology."
 
EMPLOYEES
 
    Many  of  the  Company's employees  are  highly skilled,  and  the Company's
success will depend in part upon its ability to attract, retain and develop such
employees. Skilled employees, especially employees with extensive  technological
backgrounds,  are currently in great demand. There  can be no assurance that the
Company will be able  to attract or  retain the skilled  employees which may  be
necessary  to continue its  research and development  or marketing programs. See
"Risk Factors -- Attraction and Retention of Key Personnel."
 
    As of April 30, 1996, the Company  had 2,181 employees, of which 1,943  were
full-time  employees and  238 were  part-time employees.  None of  the Company's
employees are represented by a labor union or covered by a collective bargaining
agreement. The Company considers its employee relations to be good.
 
FACILITIES
 
    The  Company  owns  two  buildings   in  El  Dorado  Hills,  California   on
approximately  29 acres.  One building of  approximately 245,050  square feet is
utilized for statement production operations  and supporting activities and  the
other  of approximately 48,200 square feet  is the Company's system and software
research and development center. In addition, the Company owns approximately 278
acres of undeveloped land adjacent to its buildings. The Company leases a  total
of  approximately 476,000  square feet  in Rancho  Cordova and  El Dorado Hills,
California of which approximately 287,000 square feet is utilized primarily  for
statement  production operations and warehousing.  The other 189,000 square feet
is utilized primarily for corporate headquarters, sales and marketing,  customer
support, and research and development.
 
    The Company leases approximately 14,891 square feet in Norcross, Georgia for
its Eastern Regional Data Center, 1,762 square feet in Englewood, Colorado for a
sales  office and approximately 2,000 square  feet in Harrison, Arkansas for use
by its subsidiary, CUO, Inc. The Company also leases approximately 9,420  square
feet  in  the U.K.  The leases  for these  facilities expire  in the  years 1997
through 2018.
 
    The Company believes that its facilities are adequate for its proposed needs
through 1996 and that additional suitable space will be available as required.
 
                                       34
<PAGE>
                                   MANAGEMENT
 
EXECUTIVE OFFICERS AND DIRECTORS
 
    The executive officers and directors of the Company and their ages as of May
20, 1996 are as follows:
 
<TABLE>
<CAPTION>
                NAME                      AGE                                     POSITION
- ------------------------------------      ---      ----------------------------------------------------------------------
<S>                                   <C>          <C>
James C. Castle, Ph.D.                        59   Chairman of the Board, Chief Executive Officer and Director
Michael F. McGrail                            49   President of CableData, Inc. and Director
C. Randles Lintecum                           51   President of International Billing Services, Inc.
Douglas L. Shurtleff                          49   Senior Vice President, Finance and Chief Financial Officer
Claudia D. Coleman                            44   Vice President, Corporate Development
George L. Argyros, Sr. (1)(2)                 59   Director
George M. Crandell, Jr. (1)                   50   Director
Charles D. Martin (2)                         59   Director
Larry W. Wangberg (1)(2)                      53   Director
</TABLE>
 
- ------------------------
(1) Member of the Audit Committee.
 
(2) Member of the Compensation Committee.
 
    JAMES C. CASTLE, PH.D.  joined the Company as  Chairman of the Board,  Chief
Executive Officer and Director in August 1992. Prior to joining USCS, Dr. Castle
served  as  Chief  Executive Officer  and  Director of  Teradata  Corporation, a
manufacturer of  high capacity,  high performance  parallel processing  database
systems,  from August 1991 until April 1992.  Dr. Castle served as President and
Chief Executive Officer of Infotron Systems Corporation, a manufacturer of  data
and  voice transmission equipment,  from October 1987 until  August 1991 and was
named Chairman of the Board in May 1989. Prior to October 1987, Dr. Castle  held
various  senior management positions with TBG Information Systems, Inc., Memorex
Corporation, Honeywell, Inc. and General Electric. Dr. Castle is also a Director
of PAR Technology  Corp., Leasing  Solutions, Inc.  and ADC  Telecommunications,
Inc.  Dr. Castle received his B.S. from  the U.S. Military Academy at West Point
and a  M.S.E.E.  and  Ph.D.  in  Computer  and  Information  Sciences  from  the
University of Pennsylvania.
 
    MICHAEL  F. MCGRAIL  has been  President of  CableData, Inc.,  the Company's
wholly owned subsidiary, and  a Director of the  Company since April 1995.  From
December   1993  to  March   1995,  Mr.  McGrail   was  President  of  CableData
International, Ltd., a  wholly-owned subsidiary of  CableData, Inc. From  August
1991 to December 1993, Mr. McGrail served as President of Gandalf International,
Ltd. ("Gandalf"), a wide and local area network communications products company.
From  January 1988 to July  1991, Mr. McGrail was  Managing Director of Infotron
Systems International Ltd., which was acquired  by Gandalf in 1991. Mr.  McGrail
received  a  B.Sc. with  honors from  the University  of Sussex  and a  M.Sc. in
Management from Trinity College, Dublin.
 
    C.  RANDLES  LINTECUM  has  been  the  President  of  International  Billing
Services,  Inc. ("IBS"),  a wholly-owned subsidiary  of the  Company, since July
1995. From February 1995 to July  1995, Mr. Lintecum was Senior Vice  President,
Marketing  and Business Development of  USCS and from May  1993 to February 1995
Mr. Lintecum was Vice President, Corporate  Development of USCS. From June  1985
to  May 1993, Mr.  Lintecum was Executive Vice  President of Corporate Marketing
for Infonet  Services Corporation  ("Infonet"),  an international  data  network
services  company. Mr. Lintecum received a  B.S. in Business Administration from
the University of Kansas and a M.B.A. from the University of Missouri.
 
    DOUGLAS L.  SHURTLEFF has  been  Senior Vice  President, Finance  and  Chief
Financial  Officer of  the Company  since May 1995.  From September  1988 to May
1995, Mr. Shurtleff was Vice  President, Finance and Administration of  Infonet.
From  October 1984  to September 1988,  Mr. Shurtleff was  Group Vice President,
Finance and Administration of Computer Sciences Corporation, a computer services
company. Previously, Mr. Shurtleff held  various senior management positions  at
Pacesetter  Systems, Inc., and Deloitte &  Touche. Mr. Shurtleff received a B.S.
in Accounting and his M.B.A. from the University of Southern California and is a
certified public accountant.
 
                                       35
<PAGE>
    CLAUDIA D. COLEMAN  has been  Vice President, Corporate  Development of  the
Company  since December 1995. From March 1988 to December 1995, Ms. Coleman held
various positions, including Principal, at  Alex. Brown & Sons ("Alex.  Brown"),
an investment banking firm. Prior to joining Alex. Brown, Ms. Coleman was a Vice
President  at Drexel Burnham Lambert  from 1984 to 1988.  From 1979 to 1984, Ms.
Coleman held various positions,  including Vice President,  at Bank of  America.
Ms.  Coleman received  a B.A.  from the  University of  California, Davis  and a
M.B.A. from the University of California, Berkeley.
 
    GEORGE L. ARGYROS,  SR. has been  a Director of  the Company since  November
1990. Mr. Argyros is Chairman and Chief Executive Officer of Arnel & Affiliates,
a  West Coast diversified investment company. Mr. Argyros is sole shareholder of
GLA Financial  Corp. ("GLA  Financial"),  a general  partner of  Westar  Capital
Associates,  which is the  sole general partner of  Westar Capital ("Westar"), a
private equity investment firm and a  principal shareholder of the Company.  Mr.
Argyros  is also a limited partner of Westar. Mr. Argyros is a Director of First
American Financial Corporation,  The Newhall Land  and Farming Company,  Tecstar
Corporation,  All  Post Corporation  ("All Post"),  Dogloo,  Inc. and  El Dorado
Communications. Mr.  Argyros is  President and  Chief Executive  Officer of  the
Horatio  Alger Association of Distinguished Americans,  is Chairman of the Board
of Trustees of  Chapman University,  a Trustee  of the  California Institute  of
Technology  (CalTech),  Chairman  of  the  Board  of  Directors  of  The Beckman
Foundation, director of  the Beckman  Laser Institute and  Medical Clinic,  Vice
Chairman  of the Estele Doheny Eye Foundation, and Chairman of the Orange County
Business Committee for the Arts.  See "Certain Transactions" and "Principal  and
Selling Stockholders."
 
    GEORGE M. CRANDELL, JR. has been a Director of the Company since March 1989.
Mr. Crandell is President of George M. Crandell, Jr., A Law Corporation and is a
limited  partner of  Westar Capital Associates,  the general  partner of Westar.
Prior to  joining  Westar in  1988,  Mr. Crandell  was  a partner  of  Brentwood
Associates  ("Brentwood"), an investment  firm. Prior to  joining Brentwood, Mr.
Crandell was  a Senior  Consultant  with the  international consulting  firm  of
McKinsey  & Company. He also held positions at Planning Research Corporation and
IBM. Mr. Crandell is on  the Board of Directors  of Tecstar Corporation and  All
Post.  He is  also a  board member  and past  President of  the California State
Sacramento Trust Foundation and a board member of the Dean's Advisory Council of
the University of California, Davis Graduate School of Management. See  "Certain
Transactions."
 
    CHARLES  D. MARTIN has been  a Director of the  Company since November 1990.
Mr. Martin  has been  a general  partner of  the general  partner of  Enterprise
Partners,  a Southern California-based venture capital firm, since its formation
in 1985. He is a general partner of Westar Capital Associates, which is the sole
general partner of Westar. Mr. Martin also  serves on the Board of Directors  of
Apria  Healthcare, Inc.,  Premier Ambulatory  Systems, Pages  Software, Tecstar,
Inc., All Post, Dogloo and El Dorado  Communications. He is also a Director  and
stockholder  of  Vedax  Sciences  Corporation,  a  firm  that  operates  the TEC
Organization, the  largest  proprietary membership  program  in the  nation  for
company  Presidents and  Chief Executive Officers.  Mr. Martin also  serves as a
Trustee of Chapman University  and the Newport Harbor  Art Museum. See  "Certain
Transactions" and "Principal and Selling Stockholders."
 
    LARRY  W. WANGBERG has been a Director  of the Company since April 1996. Mr.
Wangberg has served  as President,  Chief Executive  Officer and  a Director  of
StarSight  Telecast, Inc.  ("StarSight"), a developer  of interactive electronic
television  program  guides  and  other  navigation  tools  and  services  since
February,  1995. From  November 1983 to  February 1995, Mr.  Wangberg was Senior
Vice President of  The Times Mirror  Company and President  and Chief  Executive
Officer  of  Times Mirror  Cable  Television. Mr.  Wangberg  has also  served as
President and  Chief Operating  Officer (Metro  Division) of  Warner Amex  Cable
Communications  and  President  and  COO  of  Coaxial  Communications,  Inc. Mr.
Wangberg is also on the Board of Directors of Zilog, Inc. Mr. Wangberg  recently
served as Chairman of the National Cable Television Association.
 
                                       36
<PAGE>
    Upon  completion of  this offering, the  Company's Board  will be classified
into three classes. Class one, whose terms will expire at the conclusion of  the
1997  Annual Meeting, consists  of Dr. Castle  and Mr. Martin.  Class two, whose
terms will expire  at the  conclusion of the  1998 Annual  Meeting, consists  of
Messrs.  Crandell  and Wangberg.  Class three,  whose terms  will expire  at the
conclusion of the 1999 Annual Meeting, consists of Messrs. Argyros and  McGrail.
See  "Description of Capital Stock -- Anti-takeover Effects of Provisions of the
Certificate of  Incorporation,  Bylaws  and the  Proposed  Stockholders'  Rights
Plan."
 
    There  are  no  family  relationships  between  any  directors  or executive
officers of the Company.
 
BOARD COMMITTEES
 
    The Board of Directors has established an Audit Committee and a Compensation
Committee. The  Audit Committee,  consisting of  Messrs. Argyros,  Crandell  and
Wangberg, reviews the adequacy of internal controls and the results and scope of
the audit and other services provided by the Company's independent auditors. The
Audit Committee meets periodically with management and the independent auditors.
 
    The  Compensation  Committee,  consisting  of  Messrs.  Argyros,  Martin and
Wangberg establishes salaries,  incentives and other  forms of compensation  for
officers  and  other  employees of  the  Company and  administers  the incentive
compensation and benefit plans of the Company.
 
COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION
 
    The Company is  party to a  letter agreement with  Westar pursuant to  which
Westar  provides financial,  management and  strategic advisory  services to the
Company for a monthly fee of $35,875 plus out-of-pocket expenses. The  agreement
may  be terminated at any time, with or  without cause, by either the Company or
Westar. The  Company  paid  Westar  approximately  $430,500  for  such  advisory
services  during 1995.  George L.  Argyros, a Director  of the  Company, is sole
shareholder of  GLA Financial,  which is  a general  partner of  Westar  Capital
Associates,  which  is  the general  partner  of  Westar. Charles  D.  Martin, a
Director of the  Company, is  a general  partner of  Westar Capital  Associates.
Messrs.  Argyros  and  Martin are  members  of the  Compensation  Committee. See
"Certain Transactions" and "Principal and Selling Stockholders."
 
NON-EMPLOYEE DIRECTOR COMPENSATION
 
    On April 12, 1996, the Company adopted a non-employee director  compensation
plan  pursuant  to  which  the non-employee  directors  will  be  compensated as
follows: (1) $20,000  annual retainer  payable in  quarterly installments;  (ii)
$1,500  per day  for each  physical Board  meeting and  $1,000 per  day for each
physical committee  meeting  held  on  a different  day;  (iii)  $250  for  each
telephonic  Board meeting; and (iv) options  to purchase 10,000 shares of Common
Stock issued pursuant to the 1996  Directors Stock Option Plan upon joining  the
Board.  This plan was approved by the Company's stockholders on May 16, 1996. No
amounts have been paid or options issued pursuant to this plan as of the date of
this Prospectus. See "--  Employee and Director Plans  -- 1996 Directors'  Stock
Option Plan."
 
LIMITATION OF LIABILITY AND INDEMNIFICATION MATTERS
 
    The Company's Certificate of Incorporation limits the liability of directors
to  the maximum extent permitted  by Delaware law. Delaware  law provides that a
Company's certificate of  incorporation may contain  a provision eliminating  or
limiting  the personal liability of directors for monetary damages for breach of
their fiduciary duties as directors, except for liability (i) for any breach  of
their  duty of loyalty to the corporation  or its stockholders, (ii) for acts or
omissions not in good faith or which involve intentional misconduct or a knowing
violation of law,  (iii) for unlawful  payments of dividends  or unlawful  stock
repurchases  or redemptions as  provided in Section 174  of the Delaware General
Corporation Law or  (iv) for any  transaction from which  a director derived  an
improper personal benefit. The Company's Certificate of Incorporation and Bylaws
also provide that the Company shall indemnify its directors and officers and may
indemnify its employees and agents to the fullest extent permitted by law.
 
    The  Company  has entered  into agreements  to  indemnify its  directors and
officers, in  addition to  the  indemnification provided  for in  the  Company's
Certificate  of Incorporation and Bylaws.  These agreements, among other things,
indemnify the Company's directors and  officers for certain expenses  (including
 
                                       37
<PAGE>
attorney's  fees), judgments, fines and settlement  amounts incurred by any such
person in any action or proceeding, including  any action by or in the right  of
the  Company, arising out of such person's  services as a director or officer of
the Company, any subsidiary of the Company or any other company or enterprise to
which the person provides  services at the request  of the Company. The  Company
believes  that  these provisions  and agreements  are  necessary to  attract and
retain qualified directors and officers.
 
    At present,  there is  no  pending litigation  or proceeding  involving  any
director,  officer, employee or agent of  the Company where indemnification will
be required or permitted. The Company is not aware of any threatened  litigation
or proceeding that might result in a claim for such indemnification.
 
EXECUTIVE COMPENSATION
 
    The following table sets forth the total compensation for fiscal 1995 of the
Chief  Executive  Officer and  each of  the other  four most  highly compensated
executive officers of the Company whose  total salary and bonus for fiscal  1995
exceeded  $100,000  or  would  have exceeded  $100,000  on  an  annualized basis
(collectively, the "Named Executive Officers"):
 
                           SUMMARY COMPENSATION TABLE
 
<TABLE>
<CAPTION>
                                                                                         LONG-TERM
                                                                                       COMPENSATION
                                                                                          AWARDS
                                                         ANNUAL COMPENSATION           -------------
                                                -------------------------------------    NUMBER OF
                                                                        OTHER ANNUAL    SECURITIES      ALL OTHER
                                                                        COMPENSATION    UNDERLYING    COMPENSATION
    NAME AND PRINCIPAL POSITION        YEAR     SALARY ($)  BONUS ($)        ($)        OPTIONS (#)        ($)
- -----------------------------------  ---------  ----------  ----------  -------------  -------------  -------------
<S>                                  <C>        <C>         <C>         <C>            <C>            <C>
James C. Castle, Ph.D.                    1995  $  300,000  $  102,337   $    57,146(1)      94,500    $    23,623(2)
 Chairman of the Board and Chief
 Executive Officer
 
Michael F. McGrail                        1995     168,311      97,033       100,484(3)          --         11,732(4)
 President of CableData, Inc.
 
C. Randles Lintecum                       1995     171,223      51,048         9,230(5)      18,900         11,012(6)
 President of International Billing
 Services, Inc.
 
Douglas L. Shurtleff (7)                  1995     111,000      43,652        84,399(8)      94,500          2,243(9)
 Senior Vice President, Finance and
 Chief Financial Officer
 
Claudia D. Coleman                        1995      -- (10)         --            --        63,000              --
 Vice President, Corporate
 Development
</TABLE>
 
- ------------------------
(1) The amount represents a $24,839 relocation payment, $23,077 in lieu of  paid
    time off and a $9,230 car allowance.
 
(2)  The  amount represents  a contribution  by  the Company  of $12,000  to the
    Company's 401(k)  Plan,  $10,699 in  imputed  interest payable  on  deferred
    compensation, and payment by the Company of a $924 life insurance premium.
 
(3)  The amount  represents $77,289 of  relocation expenses,  $15,780 in imputed
    income with respect to a leased vehicle and $7,415 in lieu of paid time off.
 
(4) The  amount  represents  contributions  by  the  Company  to  Mr.  McGrail's
    self-funded pension plan.
 
                                       38
<PAGE>
(FOOTNOTES FROM PRECEDING PAGE)
 
(5) The amount represents a car allowance.
 
(6)  The  amount represents  a contribution  by  the Company  of $10,536  to the
    Company's 401(k) Plan and  payment by the Company  of a $476 life  insurance
    premium.
 
(7)  Mr. Shurtleff  joined the  Company in  May 1995.  Salary represents amounts
    actually paid to Mr. Shurtleff during 1995.
 
(8) The  amount represents  $79,145  of relocation  payments  and a  $5,254  car
    allowance.
 
(9)  The  amount represents  payment by  the  Company of  a $333  life insurance
    premium and $1,910 in imputed interest payable on deferred compensation.
 
(10) Ms. Coleman joined the Company in late December 1995. Ms. Coleman's  annual
    salary for 1996 is $160,000.
 
OPTION GRANTS DURING 1995
 
    The  following  table sets  forth  for each  of  the Named  Officers certain
information concerning stock options granted during 1995:
 
<TABLE>
<CAPTION>
                                                     INDIVIDUAL GRANTS                          POTENTIAL REALIZABLE
                               --------------------------------------------------------------     VALUE AT ASSUMED
                                 NUMBER OF      PERCENT OF                                     ANNUAL RATES OF STOCK
                                SECURITIES     TOTAL OPTIONS                                     PRICE APPRECIATION
                                UNDERLYING      GRANTED TO      EXERCISE PRICE                  FOR OPTION TERM (5)
                                  OPTIONS      EMPLOYEES IN        PER SHARE      EXPIRATION   ----------------------
NAME                           GRANTED(#)(1)      1995(2)         ($/SH.)(3)        DATE(4)      5%($)       10%($)
- -----------------------------  -------------  ---------------  -----------------  -----------  ----------  ----------
<S>                            <C>            <C>              <C>                <C>          <C>         <C>
James C. Castle..............       94,500           17.1%         $    5.05         2/12/05   $  300,000  $  761,000
Michael F. McGrail...........           --             --                 --              --           --          --
C. Randles Lintecum..........       18,900            3.4               5.05         5/23/05       60,000     152,000
Douglas L. Shurtleff.........       94,500           17.1               5.05         7/20/05      300,000     761,000
Claudia D. Coleman...........       63,000           11.4               5.05        12/29/05      200,000     507,000
</TABLE>
 
- ------------------------
(1) These options are  incentive stock options granted  pursuant to the 1988  or
    1993  Incentive Stock Option Plans and have ten year terms. The options vest
    over four to five years.
 
(2) In 1995,  the Company granted  options to purchase  an aggregate of  551,775
    shares.
 
(3)  In determining  the fair  market value of  the Company's  Common Stock, the
    Board of  Directors  considered  various factors,  including  the  Company's
    financial  condition  and  business prospects,  its  operating  results, the
    absence of a market for its Common Stock, the risks normally associated with
    high technology companies and  the report of  an independent appraisal  firm
    with  respect  to the  shares  of the  Company's  Common Stock  held  by the
    Company's ESOP. The exercise price may be paid in cash, check, shares of the
    Company's Common  Stock, through  a  cashless exercise  procedure  involving
    same-day  sale of the purchased shares or such other method as determined by
    the Board of Directors.
 
(4) Options may terminate before their expiration dates if the optionee's status
    as an employee or consultant is  terminated or upon the optionee's death  or
    disability.
 
(5) Potential Realizable Value is based on certain assumed rates of appreciation
    pursuant  to rules prescribed by the Securities and Exchange Commission (the
    "SEC"). Actual gains, if any, on stock option exercises are dependent on the
    future performance of the stock. There can be no assurance that the  amounts
    reflected  in  this  table  will  be  achieved.  In  accordance  with  rules
    promulgated by  the  SEC,  Potential  Realizable Value  is  based  upon  the
    exercise  price of the options, which is substantially less than the initial
    public offering price. If the Potential Realizable Value is calculated based
    on the initial  public offering price  of $17.00 per  share and the  assumed
    rates  of appreciation over the ten-year  term of the options, the resulting
    stock price at the end of the term  would be $27.69 and $44.09 per share  at
    5%  and  10%, respectively.  This would  result  in the  following Potential
    Realizable  Values:  Dr.  Castle  ($2,140,000;  $3,690,000);  Mr.   Lintecum
    ($428,000;  $738,000);  Mr.  Shurtleff  ($2,140,000;  $3,690,000);  and  Ms.
    Coleman ($1,426,000; $2,460,000).
 
                                       39
<PAGE>
OPTION GRANTS DURING 1996
 
    In April 1996, the  Company granted incentive stock  options to each of  the
Named  Officers as  follows: Dr. Castle  (420,000 shares);  Mr. McGrail (154,770
shares); Mr. Lintecum (117,810  shares); Mr. Shurtleff  (43,050 shares) and  Ms.
Coleman  (21,000 shares). Such options vest annually over a period of five years
and have an exercise price of $12.50 per share.
 
AGGREGATED OPTION EXERCISES DURING 1995 AND YEAR-END OPTION VALUES
 
    The following  table sets  forth  for each  of  the Named  Officers  certain
information  concerning options exercised during fiscal year 1995 and the number
of shares subject  to both  exercisable and  unexercisable stock  options as  of
December  31, 1995.  Also reported  are values  for "in-the-money"  options that
represent  the  positive  spread  between  the  respective  exercise  prices  of
outstanding  options and the fair market value  of the Company's Common Stock as
of December 31, 1995:
 
                AGGREGATED OPTION EXERCISES IN LAST FISCAL YEAR
                        AND FISCAL YEAR END OPTION VALUE
 
<TABLE>
<CAPTION>
                                                VALUE
                                              REALIZED       NUMBER OF UNEXERCISED        VALUE OF UNEXERCISED
                                NUMBER OF   (MARKET PRICE          OPTIONS AT           IN-THE-MONEY OPTIONS AT
                                 SHARES      AT EXERCISE       DECEMBER 31, 1995          DECEMBER 31, 1995(1)
                               ACQUIRED ON  LESS EXERCISE  --------------------------  --------------------------
NAME                            EXERCISE       PRICE)      EXERCISABLE  UNEXERCISABLE  EXERCISABLE  UNEXERCISABLE
- -----------------------------  -----------  -------------  -----------  -------------  -----------  -------------
<S>                            <C>          <C>            <C>          <C>            <C>          <C>
James C. Castle..............     189,000    $   493,000       12,214        201,986    $ 159,000    $ 2,665,000
Michael F. McGrail...........          --             --       29,484         46,116      391,000        593,000
C. Randles Lintecum..........          --             --       60,480         52,920      851,000        718,000
Douglas L. Shurtleff.........          --             --           --         94,500       --          1,130,000
Claudia D. Coleman...........          --             --           --         63,000       --            753,000
</TABLE>
 
- ------------------------
(1) Calculated by determining  the difference between the  fair market value  of
    the  securities underlying the option at  December 31, 1995 and the exercise
    price of the Named Officer's option. There was no established public trading
    market for the Common Stock underlying the options as of December 31,  1995.
    Accordingly,  the  amounts  set  forth have  been  calculated  based  on the
    difference between the initial public offering price of $17.00 per share and
    the exercise price of the option.
 
EMPLOYMENT AND SEVERANCE AGREEMENTS
 
    The Company has  an employment agreement  with James C.  Castle, Ph.D.,  the
Company's  Chairman of the Board and Chief Executive Officer, terminable at will
by either the Company or Dr. Castle. The agreement provides for an initial  base
salary  of $22,500 per  month and an annual  bonus of up to  40% of base salary,
contingent  on  meeting  certain  performance  targets.  The  agreement  may  be
terminated at any time by either the Company or Dr. Castle upon 30 days' notice.
In  connection with such agreement, Dr. Castle was granted an option to purchase
283,500 shares of the Company's Common Stock  at an exercise price of $2.44  per
share, vesting over five years. Upon termination for any reason, Dr. Castle will
receive  $0.35 per share for  all unvested options. If  Dr. Castle is terminated
without cause he will  receive one year's  salary, which will  cease to be  paid
upon  Dr. Castle starting new employment. Upon a change of control, defined as a
sale of substantially all assets, certain  mergers or acquisition by any  person
of  50% or  more of  the Company's  voting securities,  such options immediately
vest.
 
    The Company has entered into an agreement with Michael F. McGrail, President
of CableData, Inc. and a Director of the Company. The Company may terminate  Mr.
McGrail's  employment upon 12 months notice,  with or without cause. The Company
shall have  the right  to pay  salary in  lieu of  any notice.  Mr. McGrail  may
terminate his employment with the Company at any time, with or without cause.
 
    The  Company has entered into severance agreements with C. Randles Lintecum,
Douglas L. Shurtleff and Claudia D. Coleman, the President of IBS, the Company's
Chief Financial Officer and the Company's Vice President, Corporate Development,
respectively, pursuant to which Mr. Lintecum, Mr. Shurtleff and Ms. Coleman  are
entitled  to receive certain benefits in  the event of termination without cause
upon a change
 
                                       40
<PAGE>
of control.  Benefits consist  primarily of  a lump-sum  payment of  one  year's
compensation.  Change of control is defined as sale of substantially all assets,
merger or upon 50% of outstanding stock of the Company becoming held by a person
or entity other than Westar, Enterprise Partners, the ESOP or any employee stock
purchase plan.
 
EMPLOYEE AND DIRECTOR PLANS
 
    1988 STOCK OPTION PLAN.  The  Board of Directors adopted the 1988  Incentive
Stock  Option Plan (the "1988 Plan") in May 1988. A total of 945,000 shares have
been authorized for issuance  under the 1988 Plan,  of which 227,115 shares  are
subject  to outstanding options,  161,952 shares are  available for future grant
and 555,933 shares have been issued on  exercise of options as of May 20,  1996.
The  1988 Plan provides for the grant of "incentive stock options" as defined in
Section 422A of the Internal Revenue Code  of 1986, as amended (the "Code"),  to
key employees and officers of the Company (including any director who is also an
employee).  The exercise price of any option granted under the 1988 Plan may not
be less than 100% of the fair market value of the Company's Common Stock on  the
date  of grant and,  in the case  of a participant  owning stock possessing more
than 10% of the  voting rights of the  Company's outstanding capital stock,  the
exercise  price shall be 110%  of the fair market  value of the Company's Common
Stock on the date of grant. Shares  subject to an option granted under the  1988
Plan  may be purchased for cash, in exchange for shares of Common Stock owned by
the optionee, or such  other consideration as  set forth in  the 1988 Plan.  The
1988  Plan is administered  by the Compensation Committee.  Under the 1988 Plan,
options generally vest  over two  to five  years and have  a term  of ten  years
(except  with  respect to  10% stockholders,  which  have five-year  terms). All
shares received upon exercise of an option under the 1988 Plan are subject to  a
right  of first  refusal by the  Company. Shares subject  to outstanding options
held at least six  months prior to  an acquisition of the  Company by merger  or
sale  of all or substantially  all of the Company's  assets shall be exercisable
pro rata  plus one  year  vesting acceleration.  Shares subject  to  outstanding
options held less than six months prior to such event will be canceled.
 
    1990  NONQUALIFIED STOCK  OPTION PLAN.   The Board of  Directors adopted the
1990 Nonqualified Stock Option Plan (the "1990 Plan") in December 1990. A  total
of  1,039,500 shares have been authorized under  the 1990 Plan, of which 301,589
shares are  subject to  outstanding  options, 88,074  shares are  available  for
future  grant and 649,837 shares  have been issued on  exercise of options as of
May 20,  1996.  The 1990  Plan  provides for  the  grant of  options  to  senior
executives  of  the  Company  subject  to  terms  and  conditions  set  forth in
individual option plan agreements between the Company and each optionee. Options
granted under the  1990 Plan  do not qualify  as incentive  stock options  under
Section 422A of the Code.
 
    1993  STOCK OPTION PLAN.  The Board  of Directors adopted the 1993 Incentive
Stock Option Plan (the "1993 Plan") in  April 1993. A total of 1,260,000  shares
have  been authorized for issuance under the  1993 Plan, of which 806,352 shares
are subject  to outstanding  options, 303,036  shares are  available for  future
grant  and 150,612 shares have been issued on  exercise of options as of May 20,
1996. The  1993 Plan  provides for  the grant  of "incentive  stock options"  as
defined  in Section 422A of  the Internal Revenue Code  of 1986, as amended (the
"Code"), to senior executives of the  Company. The exercise price of any  option
granted  under the 1993 Plan may not be  less than 100% of the fair market value
of the Company's Common Stock on the date of grant and 110% of fair market value
in the case of a participant owning stock possessing more than 10% of the voting
rights of the Company's outstanding capital  stock. Shares subject to an  option
granted under the 1993 Plan may be purchased for cash, in exchange for shares of
Common  Stock owned by the optionee, or  other consideration as set forth in the
1993 Plan. The 1993  Plan is administered by  the Compensation Committee.  Under
the 1993 Plan, options generally vest over three to five years and have ten-year
terms  (except with  respect to 10%  stockholders, which  have five-year terms).
Shares subject  to outstanding  options held  at least  six months  prior to  an
acquisition  of the Company by merger or sale of all or substantially all of the
Company's  assets  shall  be  exercisable   pro  rata  plus  one  year   vesting
acceleration.  Shares subject to  outstanding options held  less than six months
prior to such event will be canceled.
 
    1996 STOCK OPTION PLAN.  The  Board of Directors adopted the 1996  Incentive
Stock  Option Plan (the "1996 Plan") in  April 1996. A total of 2,940,000 shares
have been authorized for issuance under  the 1996 Plan, of which 974,694  shares
are subject to outstanding options and 1,965,306 shares are available for future
 
                                       41
<PAGE>
grant  as of May  20, 1996. The 1996  Plan provides for  the grant of "incentive
stock options" as defined in Section 422A of the Internal Revenue Code of  1986,
as  amended  (the "Code"),  to  employees of  the  Company. The  1996  Plan also
provides for the grant of options which are not intended to qualify as incentive
stock options  under  Section  422A  of  the  Code  to  employees,  non-employee
directors  and  consultants of  the Company.  The exercise  price of  any option
granted under the 1996 Plan may not be  less than 100% of the fair market  value
of the Company's Common Stock on the date of grant and 110% of fair market value
in the case of a participant owning stock possessing more than 10% of the voting
rights  of the Company's outstanding capital  stock. Shares subject to an option
granted under the 1996 Plan may be purchased for cash, in exchange for shares of
Common Stock owned by the optionee, or  other consideration as set forth in  the
1996  Plan. The 1996 Plan  is administered by the  Board of Directors. Under the
1996 Plan, options generally vest  20% per year over 5  years and have ten  year
terms  (except with respect to 10%  stockholders which have five-year terms). If
the Company dissolves, sells substantially all  of its assets, is acquired in  a
stock-for-stock  or security exchange or is  party to a merger or reorganization
in which it is not the surviving  corporation (a "Change of Control"), then  50%
of the unvested portion of each option held 6 months prior to the effective date
of  a Change of Control  shall immediately vest and  shall be exercisable by the
holder thereof for  a period  of not  less than thirty  (30) days  prior to  the
effective  date of such Change of Control.  All options shall terminate in their
entirety to the extent not exercised on or prior to the last day of such 30  day
period.
 
    1996  DIRECTORS' STOCK OPTION PLAN.  The Board of Directors adopted the 1996
Directors' Stock Option Plan (the "Directors'  Plan") in April 1996. A total  of
150,000  shares have been authorized for  issuance under the Directors' Plan, of
which no shares are subject to outstanding options. Effective upon completion of
an initial public offering, the Directors'  Plan provides for the grant to  each
non-employee director of the Company upon joining the Board of a stock option to
purchase 10,000 shares of the Company's Common Stock. Under the Directors' Plan,
the  exercise price  of each  option is  100% of  the fair  market value  of the
Company's Common Stock on  the date of grant.  Options vest annually over  three
years  and  have a  term of  five years.  If an  optionee ceases  to serve  as a
director for any  reason, the  option may be  exercised, to  the extent  vested,
within  90 days after the  date such individual ceases to  be a director. In the
event of a Change of  Control, then 50% of the  unvested portion of each  option
held  at least  six months prior  to the effective  date of a  Change of Control
shall immediately vest  and shall  be exercisable by  the holder  thereof for  a
period  of not less than 30  days prior to the effective  date of such Change of
Control. All  options  shall terminate  in  their  entirety to  the  extent  not
exercised on or prior to the last day of such 30-day period.
 
    EMPLOYEE STOCK PURCHASE PLAN.  The Board adopted the Employee Stock Purchase
Plan  (the "Purchase Plan") in  April 1996. A total  of 200,000 shares have been
authorized for issuance under the Purchase Plan, of which none have been issued.
The Purchase Plan provides  for employees of the  Company to purchase shares  of
the  Company's Common Stock through payroll deductions. Under the Purchase Plan,
shares are purchased on a quarterly basis at the lower of 95% of the fair market
value of the Company's Common Stock on the first and last business days of  each
calendar  quarter. Shares purchased under  the Purchase Plan may  not be sold or
otherwise transferred for six months after issuance under the Purchase Plan. The
Purchase Plan is intended to qualify as an "employee stock purchase plan"  under
Sections 421 and 423 of the Code.
 
    DEFERRED  COMPENSATION PLAN.   The  Board adopted  the Deferred Compensation
Plan (the  "Deferred Plan")  effective  as of  August  1994. The  Deferred  Plan
permits  senior  executives  of  the  Company  to  defer  any  portion  of their
compensation until their termination of employment and allows such executives to
elect to receive the deferred payment in a  lump sum or in five, ten or  fifteen
annual  installments. All deferred payments accrue  deemed interest as the Board
of Directors may determine from time to time. The current interest rate is 9.5%.
 
    401(K) RETIREMENT PLAN.   The Company has  a tax-qualified employee  savings
and  retirement  plan  (the "401(k)  Plan")  covering substantially  all  of the
Company's employees.  Pursuant  to  the  401(k) Plan,  employees  may  elect  to
contribute  up to  12% of their  compensation, up to  the statutorily prescribed
limit, to  the  401(k) Plan  as  a  savings contribution.  The  Company  matches
employee  contributions of up to 6% of compensation at a ratio of fifty percent.
The  plan  has  a  profit  sharing  element  whereby  the  Company  can  make  a
contribution  of up to 5% of each eligible employee's compensation determined at
the discretion of
 
                                       42
<PAGE>
the Board  of Directors  and  limited in  the  aggregate to  up  to 10%  of  the
Company's  consolidated pretax income effective January  1, 1996. The Company is
required to make an  additional contribution of 3%  of each eligible  employee's
annual   compensation.  The  Company's  contribution  to  the  401(k)  Plan  was
$4,204,000 in 1995. An employee's interest in the savings contributions made  by
the  employee and matching contributions made by  the Company of the 401(k) Plan
are 100% vested when contributed.  An employee's interest in profit-sharing  and
the  Company's required contributions under the 401(k) Plan vest over five years
from date of employment.  The 401(k) Plan is  intended to qualify under  Section
401  of the Code such that contributions made by the employees of the Company to
the 401(k) Plan and income earned on  such contributions are not taxable to  the
employees  until withdrawn  from the 401(k)  Plan and contributions  made by the
Company to the 401(k) Plan are deductible by the Company when made.
 
    The 401(k) Plan is administered  by an Administrative Committee composed  of
ten  members. The  current members  of the  Administrative Committee  are Andrew
Beard, Deborah  Beitz,  Shelley  Butler, Randy  Gorrell,  Arthur  Hawkins,  Mary
Jordan,  Richard Langan, Terence Rooney, Douglas  Shurtleff and David Smith, all
of whom are officers  or employees of  the Company. CG  Trust Company serves  as
trustee  of  the  401(k)  Plan  (the  "401(k)  Plan  Trustee")  and  follows the
directions of the Administrative Committee with respect to administration of the
401(k) Plan. The 401(k) Plan Trustee, at the direction of each participant,  may
invest the assets of the 401(k) Plan in any of six investment options.
 
    EMPLOYEE  STOCK  OWNERSHIP PLAN.   Effective  January  1, 1974,  the Company
established the ESOP to  provide for the accumulation  of Company Stock for  the
benefit  of  eligible  employees.  The ESOP  is  a  non-contributory, individual
account retirement plan which is qualified under Section 401(a) of the  Internal
Revenue  Code of 1986, as amended. Effective  as of January 1, 1992, the Company
ceased making contributions  to the  ESOP and replaced  such contributions  with
increased  Company contributions  to the  Company's 401(k)  Retirement Plan. The
ESOP will  be  selling  shares of  Common  Stock  in this  offering  based  upon
elections  of  the ESOP  participants (who  have been  given the  opportunity to
direct the sale of a  portion of the shares  allocated to their individual  ESOP
accounts).
 
    The  ESOP is  administered by  an Administrative  Committee composed  of six
members. The current members of  the Administrative Committee are Andrew  Beard,
Deborah Beitz, Randy Gorrell, Arthur Hawkins, Mary Jordan and Douglas Shurtleff,
all  of whom are  officers or employees  of the Company.  Imperial Trust Company
serves as  the  trustee  of  the  ESOP (the  "ESOP  Trustee")  and  follows  the
directions  of the Administrative Committee with respect to ESOP investments and
benefit distributions.  The  ESOP  provides  that  participating  employees  are
entitled  to direct the ESOP Trustee as to  the voting of shares of Common Stock
allocated to  their  ESOP  Accounts on  all  matters  presented for  a  vote  of
stockholders.  The Administrative Committee  directs the ESOP  Trustee as to the
voting of any shares  with respect to which  participants do not provide  voting
directions.  Following  retirement, disability,  death  or other  termination of
employment, a participant's ESOP Account is made available for distribution. Any
ESOP participant who has attained age 55 and has participated in the ESOP for at
least ten years is  entitled to request  that a portion of  his ESOP Account  be
transferred  to the 401(k)  Retirement Plan for investment  in assets other than
Common Stock.
 
                                       43
<PAGE>
                              CERTAIN TRANSACTIONS
 
    The Company is  party to a  letter agreement with  Westar pursuant to  which
Westar  provides  financial management  and strategic  advisory services  to the
Company for a monthly fee of $35,875 plus out-of-pocket expenses. The  agreement
may  be terminated at any time, with or  without cause, by either the Company or
Westar. The Company  paid Westar  approximately $430,500  for advisory  services
during  1995. George L. Argyros, a Director  of the Company, is sole shareholder
of GLA Financial, which is a general partner of Westar Capital Associates, which
is the general partner of Westar. Charles D. Martin, a Director of the  Company,
is  a  general  partner of  Westar  Capital  Associates. George  M.  Crandell, a
Director of the Company, is a limited partner of Westar Capital Associates.
 
    The Company, Westar and Enterprise Partners have entered into a  Shareholder
Rights Agreement dated December 30, 1988 pursuant to which Westar and Enterprise
Partners  have  certain  registration  rights  with  respect  to  shares  of the
Company's Common Stock owned by them. Charles D. Martin is a general partner  of
Enterprise  Partners.  See  "Management --  Executive  Officers  and Directors,"
"Description of Capital Stock -- Registration Rights" and "Principal and Selling
Stockholders."
 
    In August 1992, the Company entered into an employment agreement with  James
C.  Castle, Chairman of the Board and Chief Executive Officer. In June 1995, the
Company entered into an employment agreement with Michael McGrail, President  of
CableData,  Inc. and  a Director  of the  Company. In  April, 1996,  the Company
entered into severance agreements with C. Randles Lintecum, Douglas L. Shurtleff
and Claudia  D. Coleman  pursuant to  which such  individuals will  be paid  one
year's compensation upon a change of control, as defined in such agreements. See
"Management  --  Employment  and  Severance Agreements."  The  Company  has also
entered into indemnification agreements with each of its officers and directors.
See "Management -- Limitation of Liability and Indemnification Matters."
 
    In March  1995, U.S.  Computer  Services, the  predecessor to  the  Company,
entered   into   asset  acquisition   agreements   with  two   new  wholly-owned
subsidiaries, CableData,  Inc.  ("CableData")  and IBS,  whereby  U.S.  Computer
Services  transferred the net assets of its  Cable Division to CableData and the
net assets of its billing division to  IBS in consideration for the issuance  of
shares  of  CableData and  IBS, respectively,  and  the assumption  of specified
obligations and  liabilities of  U.S. Computer  Services by  CableData and  IBS.
Additionally,  U.S.  Computer Systems  Leasing ("USCSL"),  a subsidiary  of U.S.
Computer Services, entered  into asset acquisition  agreements with  CableLease,
Inc.  ("CableLease"),  and  RPA,  Inc. ("RPA"),  whereby  USCSL  transferred its
equipment leasing  assets to  CableLease and  its real  property and  associated
assets to RPA in consideration for the issuance of shares of CableLease and RPA,
respectively,  and the  assumption of  specified obligations  and liabilities of
USCSL by CableLease and IBS.
 
    With respect to each transaction between the Company and an affiliate of the
Company, the Company believes that such  transactions were on terms at least  as
favorable  to the Company as they would have been had they been consummated with
unrelated third  parties  under similar  circumstances.  Under Delaware  law,  a
transaction  between  the  Company  and  any of  its  officers  or  directors or
affiliates of  any  officer or  director  may be  void  or voidable  unless  the
transaction  is  approved by  a  majority of  the  disinterested directors  or a
majority of the stockholders  after disclosure of material  facts or is fair  to
the Company at the time it is authorized.
 
                                       44
<PAGE>
                       PRINCIPAL AND SELLING STOCKHOLDERS
 
    The following table sets forth certain information known to the Company with
respect  to beneficial  ownership of  the Company's Common  Stock as  of May 20,
1996, and as adjusted to  reflect the sale of the  shares offered hereby by  the
Company and the Selling Stockholders, of (i) each Selling Stockholder, (ii) each
person  who is  known by  the Company to  own beneficially  more than  5% of the
outstanding shares of Common Stock, (iii) each of the Company's directors,  (iv)
each  of  the  Named Executive  Officers  and  (v) all  directors  and executive
officers of the Company as a  group. Except as otherwise indicated, the  Company
believes  that the  beneficial owners of  the securities listed  below, based on
information furnished by such owner, have sole investment and voting power  with
respect to the Common Stock shown as being beneficially owned by them.
 
<TABLE>
<CAPTION>
                                                SHARES BENEFICIALLY                         SHARES BENEFICIALLY
                                                       OWNED             NUMBER OF                 OWNED
                                                 PRIOR TO OFFERING         SHARES           AFTER OFFERING (2)
           NAME AND ADDRESS OF              ---------------------------    BEING     ---------------------------------
             BENEFICIAL OWNER                  NUMBER      PERCENT (1)    OFFERED       NUMBER         PERCENT (1)
- ------------------------------------------  ------------  -------------  ----------  ------------  -------------------
<S>                                         <C>           <C>            <C>         <C>           <C>
Westar Capital,
 a California limited partnership (3)
 Attn: Charles Martin
 950 S. Coast Drive, Suite 165
 Costa Mesa, CA 92626.....................     8,718,276        44.8%            --     8,718,276           39.2%
ESOP -- Imperial Trust Co.,
 Trustee for U.S. Computer Services
 Employee Stock Ownership Plan (4)
 456 Montgomery Street, Suite 600
 San Francisco, CA 94101..................     5,558,645        28.5      1,616,998     3,941,647           17.7
Gerald S. Knapp (5)
 5150 Fair Oaks Blvd., #101-134
 Carmichael, CA 95608.....................     1,153,219         5.9        200,000       953,219            4.3
George L. Argyros, Sr. (6)................     8,718,276        44.8             --     8,718,276           39.2
Charles D. Martin (7).....................     9,907,062        50.9             --     9,907,062           44.6
George M. Crandell, Jr....................            --          --             --            --             --
Larry W. Wangberg.........................            --          --             --            --             --
Frank Delfer (8)..........................       369,940         1.9        156,744       213,196            1.0
James C. Castle, Ph.D. (9)................       232,415         1.2             --       232,415            1.0
C. Randles Lintecum (10)..................        60,480        *                --        60,480           *
Michael F. McGrail (11)...................        39,942      *                  --        39,942        *
Douglas L. Shurtleff (12).................        18,900      *                  --        18,900        *
Claudia D. Coleman........................            --          --             --            --              --
All current directors and executive
 officers as a group (9 persons)
 (6)(7)(13)...............................    10,258,799        52.3   %         --    10,258,799            45.9     %
Other Selling Shareholders (each
 beneficially owning less than 1% of the
 Company's Common Stock)
 (12 persons).............................       187,204         1.0         59,883       127,321        *
                                                                         ----------
    Total..............................................................   2,033,625
                                                                         ----------
                                                                         ----------
</TABLE>
 
- ------------------------
*   Less than 1%.
 
                                       45
<PAGE>
(FOOTNOTES FROM PRECEDING PAGE)
 
 (1)  Applicable percentage of ownership is based on 19,471,719 shares of Common
    Stock outstanding (on an as-converted basis) and 22,238,094 shares of Common
    Stock outstanding  after  completion  of  this  offering  (based  on  shares
    outstanding  as  of May  20, 1996).  The  number of  shares of  Common Stock
    beneficially owned and calculation of percent ownership, in each case, takes
    into account  those shares  underlying stock  options that  are  exercisable
    within  60 days after  May 20, 1996, but  that may or may  not be subject to
    repurchase rights.
 
 (2) Assumes the Underwriters' over-allotment  option to purchase up to  720,000
    shares of Common Stock is not exercised.
 
 (3)  Shares held of record by  Westar Capital, a California limited partnership
    ("Westar"). The sole general partner of Westar is Westar Capital Associates.
    GLA Financial, Charles  D. Martin  and John  Clark are  general partners  of
    Westar Capital Associates. George L. Argyros, Jr. is sole shareholder of GLA
    Financial and a limited partner of Westar and Westar Capital Associates. GLA
    Financial and Messrs. Argyros, Clark and Martin may be deemed to have shared
    voting  or dispositive power with respect to  the shares held by Westar. GLA
    Financial  and  Messrs.  Argyros,  Clark  and  Martin  disclaim   beneficial
    ownership  of shares held by Westar except  to the extent of their interests
    described above.
 
 (4) See "Management -- Employee and Director Plans -- Employee Stock  Ownership
    Plan."
 
 (5)  Consists of  772,884 shares held  by Gerald  S. Knapp and  Susan G. Knapp,
    Trustees of the Knapp  1996 Revocable Trust and  380,335 shares held by  the
    Gerald  S. Knapp Individual  Retirement Account. Mr.  Knapp was President of
    the Company's CableData subsidiary and a Director of the Company until April
    1995.
 
 (6) Consists of 8,718,276  shares held by Westar,  a private equity  investment
    firm.  Mr.  Argyros disclaims  beneficial ownership  of  the shares  held by
    Westar, except to the extent of his ownership interests in GLA Financial and
    Westar.
 
 (7) Consists of  8,718,276 shares held  by Westar, and  691,212 shares held  by
    Enterprise Partners, 456,183 shares held by Enterprise Partners II, L.P. and
    41,391  shares  held  by Enterprise  Partners  II Associates,  L.P.,  each a
    venture capital firm (collectively, the "Enterprise Entitites"). Mr.  Martin
    is  a general partner of Westar Capital  Associates and is a general partner
    of each  of Enterprise  Management  Partners (which  is general  partner  of
    Enterprise Partners) and Enterprise Management Partners II (which is general
    partner   of  Enterprise  Partners  II,  L.P.  and  Enterprise  Partners  II
    Associates, L.P.). Mr. Martin disclaims  beneficial ownership of the  shares
    held  by Westar  and the  Enterprise Entities, except  to the  extent of his
    ownership interest in Westar, Enterprise Management Partners and  Enterprise
    Management Partners II, respectively.
 
 (8)  Includes 132,657 shares issuable pursuant  to stock options within 60 days
    of May 20, 1996 and 16,632 shares  of Common Stock held of record by  Debbie
    Delfer,  Mr. Delfer's  spouse. Of the  156,744 shares offered  by Mr. Delfer
    hereby, 16,632 shares  are held  of record by  Mrs. Delfer.  Mr. Delfer  was
    President   and  General  Manager  of   International  Billing  Services,  a
    subsidiary of the Company, until July 1995.
 
 (9) Includes 15,368 shares issuable pursuant to stock options within 60 days of
    May 20, 1996.
 
(10) Includes 58,380 shares issuable pursuant to stock options within 60 days of
    May 20, 1996.
 
(11) Consists of 39,942 shares issuable pursuant to stock options within 60 days
    of May 20, 1996.
 
(12) Consists of 18,900 shares issuable pursuant to stock options within 60 days
    of May 20, 1996.
 
(13) Includes 132,590 shares issuable pursuant  to stock options within 60  days
    of May 20, 1996. See "Management -- Employee and Director Plans."
 
                                       46
<PAGE>
                          DESCRIPTION OF CAPITAL STOCK
 
    The  following  summary  is  a  description  of  certain  provisions  of the
Company's Certificate of Incorporation and Bylaws  that will be in effect as  of
the  closing of this offering. Such summary  does not purport to be complete and
is subject to, and is qualified in its entirety by, all of the provisions of the
Certificate of Incorporation  and Bylaws, including  the definitions therein  of
certain  terms. Copies of the Certificate  of Incorporation and Bylaws are filed
as exhibits to the Registration Statement of which this Prospectus forms a part.
 
    Upon the  closing of  this offering,  the authorized  capital stock  of  the
Company  will consist of 40,000,000  shares of Common Stock,  $.05 par value and
10,000,000 shares  of Preferred  Stock.  After this  offering (based  on  shares
outstanding  as of  May 20,  1996), 22,238,094  shares of  Common Stock  will be
outstanding, after  giving effect  to  the 2-for-1  stock  split of  the  Common
Non-Voting  Stock, the 2.1-for-1 stock split of  the Common Voting Stock and the
conversion of Common  Non-Voting Stock  into Common  Voting Stock  on a  1-for-1
basis.
 
COMMON STOCK
 
    As of May 20, 1996, there were 19,471,719 shares of Common Stock outstanding
(as  adjusted to reflect the conversion of 3,117,159 shares of Common Non-Voting
Stock into  6,234,318 shares  of Common  Stock and  6,303,524 shares  of  Common
Voting  Stock  into  13,237,401  shares  of  Common  Stock)  held  of  record by
approximately 260 stockholders. Each outstanding share of Common Stock is  fully
paid and nonassessable. Each holder of record of Common Stock is entitled to one
vote per share on all matters submitted to a vote of the stockholders. There are
no  cumulative voting  or preemptive rights  applicable to any  shares of Common
Stock. All  shares of  Common Stock  are  entitled to  participate pro  rata  in
distributions and in such dividends as may be declared by the Board of Directors
out  of funds  legally available therefor,  subject to  any preferential divided
rights of any outstanding shares of Preferred Stock. Subject to the prior rights
of creditors,  all  shares  of  Common  Stock  are  entitled  in  the  event  of
liquidation,  dissolution or winding up of the Company to participate ratably in
the distribution of all the remaining  assets of the Company after  distribution
in  full  of preferential  amounts,  if any,  to  be distributed  to  holders of
Preferred Stock. The  rights, preferences  and privileges of  holders of  Common
Stock are subject to, and may be adversely affected by, the rights of any series
of Preferred Stock which the Company may designate and issue in the future.
 
PREFERRED STOCK
 
    Pursuant  to  the  Company's  Certificate  of  Incorporation,  the  Board of
Directors has  the authority,  without further  action by  the stockholders,  to
issue  up to 10,000,000 shares  of Preferred Stock in one  or more series and to
fix  the   designations,   powers,   preferences,   privileges,   and   relative
participating, optional or special rights and the qualifications, limitations or
restrictions  thereof,  including  dividend  rights,  conversion  rights, voting
rights, terms of redemption and liquidation preferences, any or all of which may
be greater than the rights of the Common Stock. The Board of Directors,  without
stockholder approval, can issue Preferred Stock with voting, conversion or other
rights  that could  adversely affect  the voting power  and other  rights of the
holders of Common Stock. Preferred Stock could thus be issued quickly with terms
calculated to  delay or  prevent a  change in  control of  the Company  or  make
removal  of management more  difficult. Additionally, the  issuance of Preferred
Stock may have the effect  of decreasing the market  price of the Common  Stock,
and  may adversely affect the  voting and other rights  of the holders of Common
Stock. As of  the date  of the  Offering, there  are no  issued and  outstanding
shares  of Preferred Stock and no such shares are being offered hereby. However,
a right to purchase shares of Series A Preferred Stock has been attached to each
share of  Common  Stock  in  connection  with  the  Company's  adoption  of  the
Stockholder  Rights  Plan discussed  below.  The Company  has  authorized 52,000
shares of Series A Preferred Stock initially for issuance upon exercise of  such
rights.
 
    Holders  of Series A Preferred Stock shall  be entitled prior to the payment
of any dividends of  shares ranking junior  to the Series  A Preferred Stock  to
receive,  when, as and if  declared by the Board  out of funds legally available
therefor, quarterly dividends  in an amount  determined under the  terms of  the
Certificate of Designation. The dividends shall be cumulative and shall begin to
accrue on outstanding shares as set forth in such Certificate.
 
                                       47
<PAGE>
    Holders  of  Series A  Preferred Stock  are  entitled to  one vote  for each
1/1000th share of Series A Preferred Stock on all matters submitted to a vote of
stockholders  and,  except   as  otherwise  provided   in  the  Certificate   of
Designation,  shall vote together with the holders  of Common Stock as one class
on all such matters.  The number of  votes per share  are subject to  adjustment
under  certain circumstances as set forth in the Certificate of Designation. The
affirmative vote  of the  holders of  a majority  of the  outstanding shares  of
Series  A Preferred  Stock, voting  separately as  a class,  is required  on any
amendment to the Company's Certificate that would materially alter or change  in
an  adverse manner the powers,  preferences, rights, qualifications, limitations
and restrictions of the Series A Preferred Stock.
 
    Except as set forth in the Certificate  of Designation, in the event of  any
liquidation,  dissolution or winding up of the  Company, the holders of Series A
Preferred Stock are entitled to receive an amount per share equal to 1,000 times
the aggregate amount to be distributed per share to holders of the Common  Stock
prior  to any distribution on  shares of capital stock  of the Company that rank
junior to the Series A Preferred Stock.
 
    The Series A Preferred Stock shall not be redeemable. No shares of Series  A
Preferred  Stock  have been  issued and  no  shares will  be issued  except upon
exercise of the rights distributed under the Stockholders' Rights Plan.
 
REGISTRATION RIGHTS
 
    Pursuant to an agreement among the Company, Westar and Enterprise  Partners,
Westar  and Enterprise Partners  are entitled to certain  rights with respect to
the registration  of  such shares  under  the  Securities Act.  If  the  Company
proposes  to register any of its securities under the Securities Act, either for
its own  account  or for  the  account of  other  security holders,  Westar  and
Enterprise Partners are entitled to notice of such registration and are entitled
to  include  shares  of  such Common  Stock  therein.  Additionally,  Westar and
Enterprise Partners  are also  entitled to  certain demand  registration  rights
pursuant  to which they may require the Company to file a registration statement
under the Securities Act with respect to  their shares of Common Stock, and  the
Company  is required to use its best efforts to effect such registration. All of
these registration rights  are subject  to certain  conditions and  limitations,
among  them the right of the underwriters of  an offering to limit the number of
shares included in such registration. Westar and Enterprise Partners have agreed
to waive their registration rights in this offering.
 
ANTI-TAKEOVER EFFECTS OF PROVISIONS OF THE CERTIFICATE OF INCORPORATION, BYLAWS
AND THE STOCKHOLDERS' RIGHTS PLAN
 
CERTIFICATE OF INCORPORATION AND BYLAWS
 
    Certain provisions of the Company's Certificate of Incorporation and  Bylaws
could  be deemed to have an  anti-takeover effect. These provisions are intended
to enhance the likelihood of continuity and stability in the composition of  the
Board  and  in  the policies  formulated  by  the Board,  and  to  discourage an
unsolicited takeover of the Company if  the Board determines that such  takeover
is not in the best interests of the Company and its stockholders. However, these
provisions could have the effect of discouraging certain attempts to acquire the
Company   or  remove  incumbent  management  even  if  some  or  a  majority  of
stockholders deemed such an attempt to be in their best interests.
 
    The Certificate of Incorporation provides for a classified Board  consisting
of  three classes, as  nearly equal in  number as the  then authorized number of
directors constituting the Board permits. The initial terms of the first  class,
the  second class and the third class are set to expire at the conclusion of the
1996 annual meeting,  the 1997 annual  meeting, and the  1998 annual meeting  of
stockholders,  respectively. At each annual meeting of stockholders beginning in
1996, successors to  the directors  whose terms  expire at  that annual  meeting
shall  be elected for a three-year term, with each director to hold office until
a successor has  been duly  elected and  qualified. As  a result,  approximately
one-third of the Board will be elected each year.
 
    The  Bylaws provide that stockholders may  remove a director with cause only
upon the  affirmative vote  of  a majority  of shares  entitled  to vote  at  an
election  of  directors. This  provision, combined  with  the provisions  in the
Bylaws  authorizing  the  Board  to  fill  vacant  directorships,  precludes   a
stockholder from removing incumbent directors and simultaneously gaining control
of the Board by filling the vacancies
 
                                       48
<PAGE>
created  by such removal with its own nominees. The Certificate of Incorporation
also provides that the affirmative vote of 66 2/3% of the outstanding shares  is
required   to  amend  certain   provisions  in  the   Company's  Certificate  of
Incorporation.
 
    The Bylaws establish an advance  notice procedure for the nomination,  other
than  by  or  at the  direction  of the  Board,  of candidates  for  election as
directors as well as for other stockholder proposals to be considered at  annual
meetings  of stockholders. Notice must be received  by the Company not less than
60 days  prior  to  the  annual  meeting  and  must  contain  certain  specified
information  concerning the persons to be nominated or the matters to be brought
before the meeting and concerning  the stockholder submitting the proposal.  The
Bylaws  also provide that special meetings of stockholders of the Company may be
called by a stockholder holding not  less than 20% of the Company's  outstanding
voting stock only upon 60 days advance notice.
 
STOCKHOLDERS' RIGHTS PLAN
 
    The Company has entered into a Stockholders' Rights Plan (the "Rights Plan")
by and between the Company and Chase/Mellon Shareholder Services, LLC, as rights
agent  with the following terms.  Under the Rights Plan,  the Board declared and
distributed a dividend of one right ("Right") for each outstanding share of  the
Common  Stock to the stockholders  of record as of  the date of this Prospectus.
Shares of Common  Stock issued in  the Offering (assuming  no triggering  event)
automatically   receive  these  Rights.  The   Rights  are  not  exercisable  or
transferrable separately from the  shares of Common Stock  until the earlier  of
(the  "Distribution Date"): (i) ten days  following a public announcement that a
person or  group has  acquired  or obtained  the  right to  acquire,  beneficial
ownership  of 15% or more of the outstanding shares of the Common Stock; or (ii)
ten days following the  commencement or announcement of  an intention to make  a
tender  or exchange  offer that  would result  in an  acquiring person  or group
beneficially owning 15% or more of such outstanding shares of the Common  Stock,
unless  the Board sets a later date in either event. The Board has the option to
redeem the Rights at a nominal cost  to prevent the Rights from being  triggered
by  designating  certain  offers  for  all the  outstanding  Common  Stock  as a
permitted offer.  Prior to  the  Distribution Date,  the  Company may  amend  or
supplement  the Rights  Plan without the  consent of  any of the  holders of the
Rights. Following the Distribution  Date, the Rights Plan  may be so amended  to
cure  any ambiguity, to correct or  supplement any inconsistent provision or any
other provision  so long  as such  amendment or  supplement does  not  adversely
affect  the holders of the Rights (other than an acquiring person or group). The
Rights expire ten years  after the date  of adoption of the  Rights Plan by  the
Board unless earlier redeemed by the Company.
 
    The  Rights, when exercisable, entitle their  holders (other than those held
by an acquiring person or group) to  purchase 1/1,000th of a share of  Preferred
Stock  (subject to adjustment) or, in certain instances, other securities of the
Company. In certain  circumstances, if the  Company is involved  in a merger  or
consolidation  and  is not  the surviving  entity  or disposes  of more  than 50
percent of the Company's assets or earnings power, the Rights would also entitle
their holders (other than an acquiring person or group) to purchase the  highest
priority voting shares in the surviving entity or its affiliates having a market
value of two times the exercise price of the Rights.
 
    The  Rights Plan  is intended to  encourage a potential  acquiring person or
group to negotiate directly with the  Board, but may have certain  anti-takeover
effects. The Rights Plan could significantly dilute the interests in the Company
of  an acquiring person or group. The  Rights Plan may therefore have the effect
of delaying, deterring or preventing a change in control of the Company.
 
    The foregoing description of the Rights Plan is qualified in its entirety by
reference to the Rights Plan, a copy of  which is included as an exhibit to  the
Registration Statement of which this Prospectus is a part.
 
DELAWARE TAKEOVER STATUTE
 
    The  Company is subject to Section  203 of the Delaware General Corporations
Law ("Section 203") which, subject  to certain exceptions, prohibits a  Delaware
corporation  from  engaging  in  any business  combination  with  any interested
stockholder for a period of three years following the date that such stockholder
became an interested stockholder, unless: (i)  prior to such date, the board  of
directors of the
 
                                       49
<PAGE>
corporation  approved either the  business combination or  the transaction which
resulted in  the  stockholder  becoming an  interested  stockholder,  (ii)  upon
consummation  of the transaction  which resulted in  the stockholder becoming an
interested stockholder, the  interested stockholder  owned at least  85% of  the
voting  stock  of  the  corporation  outstanding  at  the  time  the transaction
commenced,  excluding  for  purposes  of   determining  the  number  of   shares
outstanding  those  shares  owned (x)  by  persons  who are  directors  and also
officers and (y) by employee stock  plans in which employee participants do  not
have  the right to  determine confidentially whether shares  held subject to the
plan will be tendered in a tender  or exchange offer; or (iii) on or  subsequent
to such date, the business combination is approved by the board of directors and
authorized  at an annual or special meeting  of stockholders, and not by written
consent, by the affirmative vote of at  least 66 2/3% of the outstanding  voting
stock which is not owned by the interested stockholder.
 
    Section  203 defines  business combinations  to include:  (i) any  merger or
consolidation involving the corporation and the interested stockholder, (ii) any
sale, transfer, pledge or other disposition involving the interested stockholder
of 10%  or more  of the  assets of  the corporation,  (iii) subject  to  certain
exceptions,  any transaction  which results in  the issuance or  transfer by the
corporation of any stock of the corporation to the interested stockholder,  (iv)
any transaction involving the corporation which has the effect of increasing the
proportionate  share of  the stock  of any  class or  series of  the corporation
beneficially owned by  the interested  stockholder, or  (v) the  receipt by  the
interested  stockholder  of the  benefits  of any  loans,  advances, guarantees,
pledges, or other financial benefits provided by or through the corporation.  In
general,  Section 203 defines an interested  stockholder as any entity or person
beneficially owning  15%  or  more  of  the  outstanding  voting  stock  of  the
corporation  and  any  entity  or  person  affiliated  with  or  controlling  or
controlled by such entity or person.
 
TRANSFER AGENT AND REGISTRAR
 
    Chase/Mellon Shareholder Services,  LLC has been  appointed as the  transfer
agent and registrar for the Company's Common Stock.
 
LIMITATION OF LIABILITY AND INDEMNIFICATION MATTERS
 
    The  Company's Certificate of Incorporation  and Bylaws provide for expanded
indemnification of  directors  and  officers  of  the  Company  and  limits  the
liability of directors of the Company. The Bylaws provide that the Company shall
indemnify each person who is or was an officer or director of the Company, or is
or  was  serving  as  an  officer, director,  employee  or  agent  of  any other
corporation, partnership,  joint  venture,  trust or  other  enterprise  at  the
request of the Company, against expenses (including attorneys' fees), judgments,
fines  and amounts paid in settlement (if such settlement is approved in advance
by the Company, which approval shall not be unreasonably withheld) actually  and
reasonably  incurred  by him  or her  in  connection with  such action,  suit or
proceeding if he or she acted in good  faith and in a manner he or she  believed
to  be in or not opposed to the best interests of the Company, and, with respect
to any criminal action or proceeding, had no reasonable cause to believe his  or
her  conduct was unlawful.  Such right to indemnification  includes the right to
advancement of expenses incurred  by such person prior  to final disposition  of
the proceeding, provided that such director or officer shall provide the Company
with  an undertaking to repay all amounts  so advanced if it shall ultimately be
determined by final  judicial decision that  such person is  not entitled to  be
indemnified  for such expenses.  The Bylaws also provide  that the Company shall
indemnify any person who was or is a  party or is threatened to be made a  party
to any threatened, pending or completed action or suit by or in the right of the
Company  to procure a judgment in its favor by reason of the fact that he or she
is or was a director,  officer, employee or agent of  the Company, or is or  was
serving  at the request of the Company as a director, officer, employee or agent
of another corporation,  partnership, joint venture,  trust or other  enterprise
against expenses (including attorneys' fees) actually and reasonably incurred by
him  or her in connection with the defense or settlement of such action or suit,
if he or she acted in good faith  and in a manner he or she reasonably  believed
to  be in or  not opposed to the  best interests of the  Company, except that no
indemnification shall be made  in respect of  any claim, issue  or matter as  to
which  such person shall have  been adjudged to be  liable to the Company unless
and only to the extent that the Delaware Court of Chancery or the court in which
such action or suit was brought  shall determine upon application that,  despite
the  adjudication of liability but in view of all the circumstances of the case,
such person is  fairly and reasonably  entitled to indemnity  for such  expenses
which the Delaware
 
                                       50
<PAGE>
Court  of Chancery  or such other  court shall  deem proper. No  person shall be
indemnified by the Company for any  expenses or amounts paid in settlement  with
respect  to any action to recover short-swing profits under Section 16(b) of the
Securities Exchange Act of  1934, as amended.  The Certificate of  Incorporation
provides  that if  the Delaware  General Corporation  Law is  amended to further
eliminate or limit the personal liability of directors, then the liability of  a
director  of the Company  shall be eliminated  or limited to  the fullest extent
permitted by the Delaware  General Corporation Law, as  so amended. The  Company
has  also entered  into agreements  to indemnify  its officers  and directors in
addition to the indemnification provided for in the Company's Bylaws.
 
                        SHARES ELIGIBLE FOR FUTURE SALE
 
    No prediction can be made as to the effect, if any, that market sales of the
Company's Common Stock  or the availability  of the Company's  Common Stock  for
sale  will have on the market price  prevailing from time to time. Nevertheless,
sales of substantial amounts of  the Common Stock of  the Company in the  public
market  after the restrictions described below  lapse could adversely affect the
prevailing market price and the ability  of the Company to raise equity  capital
in the future.
 
    Upon  completion of this offering (assuming no exercise of the Underwriters'
over-allotment option), the Company will  have outstanding 22,238,094 shares  of
Common  Stock (based on shares  outstanding as of May  20, 1996). In addition to
the 4,800,000  shares  to  be  sold  in  this  offering,  approximately  741,000
additional  shares issued and outstanding  as of May 20,  1996, will be eligible
for  immediate  sale  in  the   public  market  without  restriction   following
consummation  of this  offering pursuant to  Rule 144(k) of  the Securities Act.
Commencing 30 days and 60 days after the date of this Prospectus, an  additional
50,000  shares and 50,000  shares, respectively, will  be eligible for immediate
sale  in  the  public  market  without  restriction  pursuant  to  Rule  144(k).
Commencing  90  days after  the date  of  the Prospectus,  approximately 168,000
shares outstanding and  18,000 shares subject  to options will  be eligible  for
sale  in the public  market pursuant to Rule  701 or Rule  144 of the Securities
Act. Commencing 120 days after the date of this Prospectus, an additional 50,000
shares will  be  eligible  for  immediate sale  in  the  public  market  without
restriction  pursuant to  Rule 144.  Commencing 180 days  after the  date of the
Prospectus, upon the  expiration of  lock-up agreements  with the  Underwriters,
approximately 16,379,000 shares of Common Stock issued and outstanding as of May
20,  1996, will be eligible for immediate  sale in the public market pursuant to
Rule 144 or Rule 701, subject to compliance with certain volume limitations  and
other restrictions under Rule 144 as well as, in some cases, certain contractual
restrictions on sale. See "Risk Factors -- Shares Eligible for Future Sale."
 
    In  general,  under  Rule  144,  a  person  (or  persons  whose  shares  are
aggregated) who has beneficially owned Restricted Shares for at least two years,
including the  holding  period  of  any  securities  which  converted  into  the
Restricted  Shares and including the holding period of any prior owner except an
affiliate, will be entitled to  sell within any three  month period a number  of
shares  that does not exceed the greater of 1% of the then outstanding shares of
Common Stock  (222,381  shares  immediately  after  this  offering  assuming  no
exercise  of  the Underwriters'  over-allotment  option) or  the  average weekly
trading volume of the Common Stock during the four calendar weeks preceding such
sale. Sales  under  Rule  144  are  also  subject  to  certain  manner  of  sale
provisions,   notice  requirements  and  the   availability  of  current  public
information  about  the  Company.  Any  person  (or  persons  whose  shares  are
aggregated)  who is not deemed  to have been an affiliate  of the Company at any
time during the 90 days preceding a sale, and who has beneficially owned  shares
for  at least three years  (including any period of  ownership of preceding non-
affiliated holders), will  be entitled  to sell  such shares  under Rule  144(k)
without  regard to  the volume  limitations, manner  of sale  provisions, public
information requirements or notice requirements.
 
    Subject to  certain  limitations  on  the  aggregate  offering  price  of  a
transaction  and other conditions, Rule  701 may be relied  upon with respect to
the resale of securities originally purchased from the Company by its employees,
directors, officers,  consultants  or advisers  prior  to the  closing  of  this
offering,  pursuant to written  compensatory benefit plans  or written contracts
relating to the compensation  of such persons. In  addition, the Commission  has
indicated  that Rule  701 will  apply to  stock options  granted by  the Company
before this  offering, along  with the  shares acquired  upon exercise  of  such
options. Securities issued in
 
                                       51
<PAGE>
reliance  on Rule 701 are deemed to  be Restricted Shares and, beginning 90 days
after  the  date  of  this   Prospectus  (unless  subject  to  the   contractual
restrictions  described above),  may be  sold by  persons other  than affiliates
subject only to  the manner of  sale provisions  of Rule 144  and by  affiliated
under  Rule  144 without  compliance with  its  two-year minimum  holding period
requirements.
 
    The Company intends to  file a Registration  Statement under the  Securities
Act  covering approximately  6,534,500 shares  of Common  Stock which  have been
issued, are reserved for  issuance or which the  Company intends to reserve  for
issuance under the Company's 1988 Incentive Stock Option Plan, 1990 Nonstatutory
Stock Option Plan, 1993 Incentive Stock Option Plan, 1996 Incentive Stock Option
Plan,  1996 Directors' Stock  Option Plan and the  Employee Stock Purchase Plan.
See "Management -- Employee and Director Plans." Such Registration Statement  is
expected  to be filed as  soon as practicable after  the date of this Prospectus
and  will  automatically  become  effective  upon  filing.  Accordingly,  shares
registered  under such Registration Statement will  be available for sale in the
open market, unless such shares are subject to vesting restrictions and  subject
to limitations on resale by affiliates.
 
                                       52
<PAGE>
                                  UNDERWRITING
 
    Subject  to the terms and conditions set  forth in a purchase agreement (the
"Purchase Agreement"), the  Company and  each of the  Selling Stockholders  have
agreed  to  sell  to each  of  the Underwriters  named  below, and  each  of the
Underwriters, for  whom  Merrill  Lynch, Pierce,  Fenner  &  Smith  Incorporated
("Merrill  Lynch") and Montgomery Securities  are acting as representatives (the
"Representatives"), has severally agreed  to purchase from  the Company and  the
Selling  Stockholders, the aggregate number of  shares of Common Stock set forth
opposite its name below. The Underwriters are committed to purchase all of  such
shares  if any  are purchased. Under  certain circumstances,  the commitments of
non-defaulting Underwriters  may  be increased  as  set forth  in  the  Purchase
Agreement.
 
<TABLE>
<S>                                                                                                    <C>
                                                                                                       NUMBER OF
             UNDERWRITERS                                                                                SHARES
- -----------------------------------------------------------------------------------------------------  ----------
Merrill Lynch, Pierce, Fenner & Smith
          Incorporated...............................................................................   1,550,000
Montgomery Securities................................................................................   1,550,000
Alex. Brown & Sons Incorporated......................................................................     100,000
CS First Boston Corporation..........................................................................     100,000
Dean Witter Reynolds Inc.............................................................................     100,000
Hambrecht & Quist LLC................................................................................     100,000
Lehman Brothers Inc..................................................................................     100,000
Prudential Securities Incorporated...................................................................     100,000
Robertson, Stephens & Company LLC....................................................................     100,000
Salomon Brothers Inc.................................................................................     100,000
Smith Barney Inc.....................................................................................     100,000
Adams, Harkness & Hill, Inc..........................................................................      50,000
William Blair & Company, L.L.C.......................................................................      50,000
Brean Murray, Foster Securities Inc..................................................................      50,000
Gerard Klauer Mattison & Co. LLC ....................................................................      50,000
Interstate/Johnson Lane Corporation..................................................................      50,000
Jefferies & Company, Inc.............................................................................      50,000
Legg Mason Wood Walker, Incorporated.................................................................      50,000
Needham & Company, Inc...............................................................................      50,000
Pennsylvania Merchant Group Ltd......................................................................      50,000
Punk, Ziegel & Knoell, L.P...........................................................................      50,000
Raymond James & Associates, Inc......................................................................      50,000
SoundView Financial Group, Inc.......................................................................      50,000
Utendahl Capital Partners, L.P.......................................................................      50,000
Vector Securities International, Inc.................................................................      50,000
Wheat, First Securities, Inc.........................................................................      50,000
William K. Woodruff & Company Incorporated...........................................................      50,000
                                                                                                       ----------
            Total....................................................................................   4,800,000
                                                                                                       ----------
                                                                                                       ----------
</TABLE>
 
    The  Representatives have advised  the Company and  the Selling Stockholders
that the Underwriters propose initially to  offer the shares of Common Stock  to
the  public at  the public offering  price set forth  on the cover  page of this
Prospectus, and to certain dealers at such price less a concession not in excess
of $.72 per share. The Underwriters may  allow, and such dealers may reallow,  a
discount  not in  excess of $.10  per share  on sales to  certain other dealers.
After the initial  public offering,  the public offering  price, concession  and
discount may be changed.
 
    The  Company has granted the Underwriters an option, exercisable for 30 days
after the date  hereof, to purchase  up to 720,000  additional shares of  Common
Stock,  respectively, solely  to cover over-allotments,  if any,  at the initial
public offering  price,  less the  underwriting  discount. If  the  Underwriters
exercise this
 
                                       53
<PAGE>
option, each of the Underwriters will have a firm commitment, subject to certain
conditions,  to  purchase approximately  the same  percentage thereof  which the
number of shares of Common Stock to be purchased by it in the foregoing table is
of the 4,800,000 shares of Common Stock initially offered hereby.
 
    The Company's  officers and  directors,  the Selling  Stockholders,  certain
other  stockholders of the Company, and  the Company, subject to certain limited
exceptions, have agreed not to offer,  pledge, sell, contract to sell, sell  any
option  or contract to purchase, purchase any  option or contract to sell, grant
any option,  right or  warrant  for the  sale of,  or  otherwise dispose  of  or
transfer,  directly or indirectly,  any shares of the  Company's Common Stock or
any securities convertible into or exchangeable or exercisable for Common Stock,
or enter into any swap or any other agreement or any transaction that transfers,
in whole  or  in part,  directly  or  indirectly, the  economic  consequence  of
ownership  of the  Common Stock,  without the  prior written  consent of Merrill
Lynch, for  a  period of  180  days after  the  date of  this  Prospectus.  Such
officers,  directors and  stockholders have executed  180-day lock-up agreements
with respect to an aggregate of approximately 16,379,000 shares of Common Stock.
 
    The Underwriters have reserved for sale at the initial public offering price
up to 300,000 shares which  may be sold to  the Company's clients and  suppliers
and  other persons associated with the  Company or affiliated with any director,
officer or management employee  of the Company. The  number of shares  available
for sale to the general public will be reduced to the extent any reserved shares
are  purchased. Any  reserved shares  not so  purchased will  be offered  by the
Underwriters on the same basis as the other shares offered hereby.
 
    Prior to this offering, there  has been no public  market for the shares  of
Common  Stock  of  the  Company.  The  initial  public  offering  price  will be
determined through negotiations among the Company, the Selling Stockholders  and
the  Representatives.  Among the  factors to  be  considered in  determining the
initial public offering price, in addition to prevailing market conditions,  are
price-earnings  ratios  of publicly  traded  companies that  the Representatives
believe to be comparable  to the Company, certain  financial information of  the
Company,  the history of, and the prospects for, the Company and the industry in
which it  competes, an  assessment of  the Company's  management, its  past  and
present  operations, the  prospects for, and  timing of, future  revenues of the
Company, the present state of the  Company's development, and the above  factors
in  relation to market values and  various valuation measures of other companies
engaged in activities similar to the Company. There can be no assurance that  an
active trading market will develop for the Common Stock or that the Common Stock
will  trade in  the public market  subsequent to  this offering at  or above the
initial public offering price.
 
    The Underwriters do not intend to confirm sales of the Common Stock  offered
hereby to any accounts over which they exercise discretionary authority.
 
    The  Company  and  the Selling  Stockholders  have agreed  to  indemnify the
several Underwriters against  certain liabilities,  including liabilities  under
the  Securities  Act,  or to  contribute  to  payments the  Underwriters  may be
required to make in respect thereof.
 
                                 LEGAL MATTERS
 
    The validity of  the shares of  Common Stock offered  hereby will be  passed
upon  for  the Company  and  the Selling  Stockholders  by Graham  &  James LLP,
Sacramento,  California.  Wilson   Sonsini  Goodrich   &  Rosati,   Professional
Corporation,  Palo Alto, California, are acting  as counsel for the Underwriters
in connection with certain legal matters relating to the shares of Common  Stock
offered hereby.
 
                                    EXPERTS
 
    The  consolidated financial statements as of  December 31, 1994 and 1995 and
for each of the three  years in the period ended  December 31, 1995 included  in
this  Prospectus  have been  so  included in  reliance  on the  report  of Price
Waterhouse LLP, independent accountants, given on the authority of said firm  as
experts in auditing and accounting.
 
                                       54
<PAGE>
                             ADDITIONAL INFORMATION
 
    The  Company  has filed  with the  Securities  and Exchange  Commission (the
"Commission"), Washington,  D.C. 20549,  a Registration  Statement on  Form  S-1
under  the Securities Act, and the rules and regulations promulgated thereunder,
with respect  to  the  Common  Stock  offered  hereby.  This  Prospectus,  which
constitutes  a part of the  Registration Statement, does not  contain all of the
information set  forth  in  the  Registration Statement  and  the  exhibits  and
schedules  thereto. Statements contained in the Prospectus as to the contents of
any contract or other document that is  filed as an exhibit to the  Registration
Statement  are not necessarily complete and  each such statement is qualified in
all respects by reference  to the full  text of such  contract or document.  For
further  information with respect to the Company and the Common Stock, reference
is hereby made to  such exhibits and schedules  thereto, which may be  inspected
and  copied at the principal  office of the Commission,  450 Fifth Street, N.W.,
Washington, D.C. 20549,  and at  the Commission's  regional offices  at 7  World
Trade  Center, 13th Floor, New York, New  York 10048 and at Citicorp Center, 500
West Madison Street, Suite  1400, Chicago, Illinois 60661.  Copies of each  such
document  may  be  obtained  from  the Commission  at  its  principal  office in
Washington, D.C. upon payment of the charges prescribed by the Commission.
 
    The  Company  intends  to  furnish  its  stockholders  with  annual  reports
containing   financial  statements  audited   by  independent  certified  public
accountants  and   with  quarterly   reports  containing   unaudited   financial
information for each of the three quarters of each fiscal year.
 
                                       55
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
<TABLE>
<CAPTION>
                                                                                                               PAGE
                                                                                                             ---------
<S>                                                                                                          <C>
Report of Independent Accountants..........................................................................        F-2
Consolidated Balance Sheets as of December 31, 1994 and 1995 and March 31, 1996 (unaudited)................        F-3
Consolidated Statements of Operations for the years ended December 31, 1993, 1994 and 1995 and the three
 months ended March 31, 1995 (unaudited) and 1996 (unaudited)..............................................        F-4
Consolidated Statements of Stockholders' Equity for the years ended December 31, 1993, 1994 and 1995 and
 the three months ended March 31, 1996 (unaudited).........................................................        F-5
Consolidated Statements of Cash Flows for the years ended December 31, 1993, 1994 and 1995 and the three
 months ended March 31, 1995 (unaudited) and 1996 (unaudited)..............................................        F-6
Notes to Consolidated Financial Statements.................................................................        F-7
</TABLE>
 
                                      F-1
<PAGE>
                       REPORT OF INDEPENDENT ACCOUNTANTS
 
To the Board of Directors and
Stockholders of USCS International, Inc. (formerly U.S. Computer Services)
 
    In our opinion, the accompanying consolidated balance sheets and the related
consolidated statements of operations, of stockholders' equity and of cash flows
present  fairly,  in  all  material respects,  the  financial  position  of USCS
International, Inc. (formerly  U.S. Computer Services)  and its subsidiaries  at
December  31, 1994 and 1995, and the  results of their operations and their cash
flows for each  of the three  years in the  period ended December  31, 1995,  in
conformity  with  generally  accepted  accounting  principles.  These  financial
statements  are   the   responsibility   of  the   Company's   management;   our
responsibility  is to express an opinion  on these financial statements based on
our audits.  We conducted  our audits  of these  statements in  accordance  with
generally accepted auditing standards which require that we plan and perform the
audit  to obtain reasonable assurance about whether the financial statements are
free of material  misstatement. An audit  includes examining, on  a test  basis,
evidence  supporting the  amounts and  disclosures in  the financial statements,
assessing the  accounting  principles used  and  significant estimates  made  by
management,  and  evaluating the  overall  financial statement  presentation. We
believe that our  audits provide a  reasonable basis for  the opinion  expressed
above.
 
Price Waterhouse LLP
Sacramento, California
March 4, 1996, except for Note 13 which is as of June 20, 1996
 
                                      F-2
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
                          CONSOLIDATED BALANCE SHEETS
               (IN THOUSANDS EXCEPT SHARE AND PER SHARE AMOUNTS)
 
                                     ASSETS
 
<TABLE>
<CAPTION>
                                                                                   DECEMBER 31,
                                                                              ----------------------   MARCH 31,
                                                                                 1994        1995        1996
                                                                              ----------  ----------  -----------
                                                                                                      (UNAUDITED)
<S>                                                                           <C>         <C>         <C>
Current Assets:
  Cash......................................................................  $    1,966  $    6,627   $   5,930
  Accounts receivable.......................................................      51,519      59,907      62,768
  Current portion of net investment in leases (note 12).....................       9,705       6,868       5,746
  Paper products and other inventory........................................       4,710       5,608       6,134
  Other.....................................................................       4,803       4,904       5,618
                                                                              ----------  ----------  -----------
    Total current assets....................................................      72,703      83,914      86,196
Property and equipment, net (note 3)........................................      72,256      85,385      86,274
Net investment in leases, net of current portion (note 12)..................      10,998       7,320       6,125
Other.......................................................................       1,374       3,831       4,229
                                                                              ----------  ----------  -----------
Total assets................................................................  $  157,331  $  180,450   $ 182,824
                                                                              ----------  ----------  -----------
                                                                              ----------  ----------  -----------
                                      LIABILITIES AND STOCKHOLDERS' EQUITY
Current Liabilities:
  Accounts payable and accrued expenses (note 3)............................  $   44,641  $   44,974   $  43,944
  Current portion of long-term debt (note 5)................................      14,711      11,679      10,143
  Deferred revenue..........................................................       1,897       3,821       3,766
                                                                              ----------  ----------  -----------
    Total current liabilities...............................................      61,249      60,474      57,853
Long-term debt, net of current portion (note 5).............................      37,647      51,155      53,090
Customer deposits...........................................................      11,640      13,497      13,364
Other liabilities...........................................................       6,934       8,734       9,430
                                                                              ----------  ----------  -----------
    Total liabilities.......................................................     117,470     133,860     133,737
                                                                              ----------  ----------  -----------
Commitments and Contingencies (note 6)
Stockholders' Equity (notes 7, 10 and 13):
  Preferred Stock, $.05 par value, 10,000,000 shares authorized; no shares
   issued and outstanding...................................................          --          --          --
  Common Stock, $.05 par value
    Voting: Authorized 40,000,000 shares; Issued and outstanding: 12,516,903
     shares at December 31, 1994, 12,813,313 shares at December 31, 1995 and
     12,812,404 shares at March 31, 1996 (unaudited)........................         626         641         641
    Non-Voting: Authorized 12,000,000 shares; Issued and outstanding:
     6,861,240 shares at December 31, 1994, 6,228,702 shares at December 31,
     1995 and 6,222,182 shares at March 31, 1996 (unaudited)................         343         311         311
  Retained earnings.........................................................      39,185      45,966      48,487
  Foreign currency translation adjustment...................................        (293)       (328)       (352)
                                                                              ----------  ----------  -----------
    Total stockholders' equity..............................................      39,861      46,590      49,087
                                                                              ----------  ----------  -----------
Total liabilities and stockholders' equity..................................  $  157,331  $  180,450   $ 182,824
                                                                              ----------  ----------  -----------
                                                                              ----------  ----------  -----------
</TABLE>
 
    The accompanying notes are an integral part of the financial statements.
 
                                      F-3
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
                     CONSOLIDATED STATEMENTS OF OPERATIONS
               (IN THOUSANDS EXCEPT SHARE AND PER SHARE AMOUNTS)
 
<TABLE>
<CAPTION>
                                                                                         THREE MONTHS ENDED
                                                YEARS ENDED DECEMBER 31,                     MARCH 31,
                                       -------------------------------------------  ----------------------------
                                           1993           1994           1995           1995           1996
                                       -------------  -------------  -------------  -------------  -------------
<S>                                    <C>            <C>            <C>            <C>            <C>
                                                                                            (UNAUDITED)
Revenue:
  Software and services..............  $     116,563  $     155,247  $     197,282  $      46,484  $      55,421
  Equipment sales and services.......         49,501         33,558         31,981          6,528          4,834
                                       -------------  -------------  -------------  -------------  -------------
    Total revenue....................        166,064        188,805        229,263         53,012         60,255
Cost of revenue:
  Software and services..............         72,758        103,046        127,702         29,813         35,228
  Equipment sales and services.......         31,561         19,476         19,538          3,701          2,933
                                       -------------  -------------  -------------  -------------  -------------
    Total cost of revenue............        104,319        122,522        147,240         33,514         38,161
                                       -------------  -------------  -------------  -------------  -------------
Gross profit.........................         61,745         66,283         82,023         19,498         22,094
                                       -------------  -------------  -------------  -------------  -------------
Operating Expenses:
  Research and development...........         16,007         16,700         17,815          4,504          5,642
  Selling, general and
   administrative....................         28,148         34,160         42,102         10,057         11,009
  Consolidation and relocation
   expenses (note 8).................          4,096           (364)            --             --             --
                                       -------------  -------------  -------------  -------------  -------------
    Total operating expenses.........         48,251         50,496         59,917         14,561         16,651
                                       -------------  -------------  -------------  -------------  -------------
Operating income.....................         13,494         15,787         22,106          4,937          5,443
Interest expense.....................          4,609          4,284          4,966          1,168          1,206
                                       -------------  -------------  -------------  -------------  -------------
Income before income taxes and
 cumulative effect of accounting
 change..............................          8,885         11,503         17,140          3,769          4,237
Income tax provision (note 9)........          4,330          5,334          6,770          1,488          1,674
                                       -------------  -------------  -------------  -------------  -------------
Income before cumulative effect of
 accounting change...................          4,555          6,169         10,370          2,281          2,563
Cumulative effect to January 1, 1993
 of change in method of accounting
 for income taxes (note 9)...........          2,408             --             --             --             --
                                       -------------  -------------  -------------  -------------  -------------
Net income...........................  $       6,963  $       6,169  $      10,370  $       2,281  $       2,563
                                       -------------  -------------  -------------  -------------  -------------
                                       -------------  -------------  -------------  -------------  -------------
Earnings per share (note 13):
  Income before cumulative effect of
   accounting change.................  $        0.20  $        0.28  $        0.49  $        0.11  $        0.12
  Cumulative effect of accounting
   change............................           0.11             --             --             --             --
                                       -------------  -------------  -------------  -------------  -------------
  Net income.........................  $        0.31  $        0.28  $        0.49  $        0.11  $        0.12
                                       -------------  -------------  -------------  -------------  -------------
                                       -------------  -------------  -------------  -------------  -------------
Weighted average common shares and
 equivalents.........................     22,129,307     21,881,516     21,137,863     21,493,604     20,659,378
                                       -------------  -------------  -------------  -------------  -------------
                                       -------------  -------------  -------------  -------------  -------------
</TABLE>
 
    The accompanying notes are an integral part of the financial statements.
 
                                      F-4
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
                CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
                      (IN THOUSANDS EXCEPT SHARE AMOUNTS)
 
<TABLE>
<CAPTION>
                                                               COMMON STOCK                                        FOREIGN
                                                  --------------------------------------                          CURRENCY
                                                   NUMBER OF                               PAID-IN   RETAINED    TRANSLATION
                                                     SHARES       VOTING     NON- VOTING   CAPITAL   EARNINGS    ADJUSTMENT
                                                  ------------  -----------  -----------  ---------  ---------  -------------
<S>                                               <C>           <C>          <C>          <C>        <C>        <C>
Balance, January 1, 1993........................    20,058,219   $     627    $     376   $       4  $  29,288    $    (850)
Issuance of common stock........................        10,962          --           --          15         --           --
Repurchase of common stock......................      (292,377)         (3)         (11)        (19)    (1,089)          --
Translation adjustment..........................            --          --           --          --         --          332
Net income......................................            --          --           --          --      6,963           --
                                                  ------------       -----        -----   ---------  ---------        -----
Balance, December 31, 1993......................    19,776,804         624          365          --     35,162         (518)
Issuance of common stock........................       161,406           8           --         332         --           --
Repurchase of common stock......................      (560,067)         (6)         (22)       (332)    (2,146)          --
Translation adjustment..........................            --          --           --          --         --          225
Net income......................................            --          --           --          --      6,169           --
                                                  ------------       -----        -----   ---------  ---------        -----
Balance, December 31, 1994......................    19,378,143         626          343          --     39,185         (293)
Issuance of common stock........................       708,393          35           --       1,608         --
Repurchase of common stock......................    (1,044,521)        (20)         (32)     (1,608)    (3,589)          --
Translation adjustment..........................            --          --           --          --         --          (35)
Net income......................................            --          --           --          --     10,370           --
                                                  ------------       -----        -----   ---------  ---------        -----
Balance, December 31, 1995......................    19,042,015         641          311          --     45,966         (328)
Repurchase of common stock (unaudited)..........        (7,429)         --           --          --        (42)          --
Translation adjustment (unaudited)..............            --          --           --          --         --          (24)
Net income (unaudited)..........................            --          --           --          --      2,563           --
                                                  ------------       -----        -----   ---------  ---------        -----
Balance, March 31, 1996 (unaudited).............    19,034,586   $     641    $     311          --  $  48,487    $    (352)
                                                  ------------       -----        -----   ---------  ---------        -----
                                                  ------------       -----        -----   ---------  ---------        -----
</TABLE>
 
    The accompanying notes are an integral part of the financial statements.
 
                                      F-5
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                                              THREE MONTHS ENDED
                                                             YEARS ENDED DECEMBER 31,             MARCH 31,
                                                        ----------------------------------  ----------------------
                                                           1993        1994        1995        1995        1996
                                                        ----------  ----------  ----------  ----------  ----------
<S>                                                     <C>         <C>         <C>         <C>         <C>
                                                                                                 (UNAUDITED)
Cash flows from operating activities:
Net income............................................  $    6,963  $    6,169  $   10,370  $    2,281  $    2,563
Adjustments to reconcile net income to net
 cash provided by (used in) operating activities:
  Depreciation and amortization.......................      11,987      13,734      16,000       3,721       4,684
  Loss on sale of assets..............................          74         148         102          --          35
  Provision for consolidation and relocation,
   net of payments....................................       4,028        (364)         --          --          --
  Cumulative effect of accounting change..............      (2,408)         --          --          --          --
  Changes in operating assets and liabilities:
    Accounts receivable...............................     (19,819)     (2,955)     (8,388)     (2,850)     (2,861)
    Net investment in leases..........................     (11,876)     (8,904)     (7,230)       (715)       (512)
    Collections on leases.............................      10,651      11,201      13,745       3,486       2,829
    Paper products and other inventory................       4,109      (1,961)       (898)     (1,923)       (526)
    Other assets......................................        (294)       (372)       (558)     (1,952)       (862)
    Customer deposits.................................       8,914       4,820       1,857         195        (133)
    Other liabilities.................................       8,967       6,076       4,022      (3,362)       (413)
                                                        ----------  ----------  ----------  ----------  ----------
Net cash provided by (used in) operating activities...      21,296      27,592      29,022      (1,119)      4,804
                                                        ----------  ----------  ----------  ----------  ----------
Cash flows from investing activities:
  Capital expenditures, net...........................     (18,546)    (33,412)    (29,231)     (8,427)     (5,608)
  Capitalized software expenditures...................          --          --      (2,000)       (128)       (250)
                                                        ----------  ----------  ----------  ----------  ----------
Net cash used in investing activities.................     (18,546)    (33,412)    (31,231)     (8,555)     (5,858)
                                                        ----------  ----------  ----------  ----------  ----------
Cash flows from financing activities:
  Net borrowings under revolving credit agreement.....          --       8,000      22,000      17,164       8,000
  Proceeds from issuance of long-term debt............      11,627       4,678       4,096          --          --
  Payments on long-term debt..........................     (14,165)    (10,884)    (15,620)     (7,037)     (7,601)
  Proceeds from issuance of common stock..............          15         340       1,643           4          --
  Repurchase of common stock..........................      (1,122)     (2,506)     (5,249)        (13)        (42)
                                                        ----------  ----------  ----------  ----------  ----------
Net cash provided by (used in) financing activities...      (3,645)       (372)      6,870      10,118         357
                                                        ----------  ----------  ----------  ----------  ----------
Net increase (decrease) in cash.......................        (895)     (6,192)      4,661         444        (697)
Cash at beginning of period...........................       9,053       8,158       1,966       1,966       6,627
                                                        ----------  ----------  ----------  ----------  ----------
Cash at end of period.................................  $    8,158  $    1,966  $    6,627  $    2,410  $    5,930
                                                        ----------  ----------  ----------  ----------  ----------
                                                        ----------  ----------  ----------  ----------  ----------
Supplemental cash flow information:
Cash paid during the year for:
  Interest............................................  $    4,580  $    4,277  $    5,145  $    1,129  $    1,412
  Income taxes........................................  $    4,783  $    7,228  $    4,210  $       16  $       60
</TABLE>
 
    The accompanying notes are an integral part of the financial statements.
 
                                      F-6
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
1.  GENERAL
    U.S. Computer Services (the Company) was incorporated in California in 1969.
On  April 18, 1996, the Board of Directors authorized the reincorporation of the
Company into USCS International Inc., a  Delaware corporation. See Note 13.  The
Company  operates  in  one  segment  providing  transaction  based comprehensive
customer management software and services  and bill presentment services to  the
global communications industry, and sells, maintains and leases computer systems
primarily  in North  America. The Company  generally provides  software and bill
presentment services  to  cable  television and  multi-service  providers  under
long-term  bundled service contracts. The Company also provides bill presentment
services on a stand-alone basis  primarily to clients in the  telecommunications
market.
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
    CONSOLIDATION    --    The  consolidated  financial  statements  include the
accounts of USCS  International, Inc.  and its wholly  owned subsidiaries  after
elimination of intercompany accounts and transactions.
 
    FINANCIAL STATEMENT PREPARATION  --  The preparation of financial statements
in  conformity with generally accepted accounting principles requires management
to make estimates and assumptions that affect the reported amounts of assets and
liabilities and disclosure of contingent assets  and liabilities at the date  of
the financial statements and the reported amounts of revenue and expenses during
the reporting period. Actual results could differ from those estimates.
 
    REVENUE  RECOGNITION  --  The Company recognizes services revenue monthly as
the services are  performed. Fixed fees  and the present  value of minimum  fees
under  software licenses are  recognized as revenue  upon installation. Variable
software license  fees are  a component  of fees  billed under  bundled  service
contracts  and are recognized as  revenue over the life  of the license based on
usage. Revenue  from equipment  sales  is recognized  as equipment  is  shipped.
Income  from sales-type leases  is recognized as revenue  at a constant periodic
rate of return  on the  net investment  in the  lease. Billing  for services  in
advance of performance is recorded as deferred revenue.
 
    CONCENTRATION  OF CREDIT  RISK  --   Financial instruments  that subject the
Company  potentially  to  significant  concentrations  of  credit  risk  consist
principally  of trade  accounts receivable.  A majority  of the  Company's trade
receivables are derived  from sales to  cable television and  telecommunications
companies.  The Company  performs ongoing  credit evaluations  of its customers'
financial  condition  and,  generally,  requires  no  collateral.  The   Company
maintains  an  allowance for  doubtful accounts  on  its receivables  based upon
expected collectibility. Uncollectible accounts have not been significant.
 
    PAPER PRODUCTS AND OTHER INVENTORY   --  Paper products and other  inventory
is  stated  at  the  lower  of standard  cost,  which  approximates  actual cost
(determined on a first-in, first-out basis), or market.
 
    PROPERTY AND EQUIPMENT   --   Property and  equipment is  recorded at  cost.
Depreciation and amortization expense is recognized on the declining balance and
straight-line  methods  over useful  lives ranging  from two  to seven  years on
equipment and thirty-one to forty years on buildings.
 
    RESEARCH AND DEVELOPMENT  --  Research and development costs are expensed as
incurred and consist primarily of  software development costs incurred prior  to
the  achievement of technological feasibility.  The Company capitalizes software
development costs  after the  products  reach technological  feasibility.  These
costs  are  amortized on  a product-by-product  basis using  the greater  of the
amount computed by  taking the ratio  of current year  net revenue to  estimated
future  net revenue or the amount computed  by the straight-line method over the
estimated useful life of the product. No amortization has been recorded to date.
The
 
                                      F-7
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
    RESEARCH AND DEVELOPMENT (CONTINUED)
 
Company evaluates the net realizable  value of capitalized software  development
costs  on a  product-by-product basis  in accordance wtih  SFAS 86.  The cost of
custom development that is required by a  specific client is charged to cost  of
revenue.
 
    The  Company  has  entered  into  strategic  alliances  with  vendors  which
underwrite a portion of the enhancements to the Company's software. The  Company
retains  the  rights to  the enhancements  and  the vendors  may be  entitled to
repayment if certain milestones are  not achieved. Funding subject to  repayment
is  deferred until the related repayment  obligations lapse. Funding not subject
to repayment is offset against related software development costs.
 
    CUSTOMER DEPOSITS  --  The Company requires postage deposits of its  clients
based  on long-term  contractual arrangements.  The Company  does not anticipate
repaying in the next year amounts classified as non-current.
 
    FOREIGN CURRENCY TRANSLATION  --   The functional currency of the  Company's
foreign  subsidiaries  is the  foreign  currency. Adjustments  arising  from the
translation of balance sheets to U.S. dollars at the year-end exchange rates are
included in  stockholders' equity.  Income and  expenses are  translated at  the
average prevailing rate during the year.
 
    INCOME  TAX   --    The Company  adopted  Statement of  Financial Accounting
Standards (SFAS) 109, "Accounting  for Income Taxes," in  1993. The adoption  of
SFAS  109 changed the Company's  method of accounting for  income taxes from the
deferred method  to  an  asset  and liability  method.  The  Company  recognizes
deferred  tax assets and liabilities for the expected future tax consequences of
temporary differences between tax bases and financial reporting bases of  assets
and liabilities.
 
    EARNINGS PER SHARE  --  Earnings per share are based on the weighted average
number  of shares outstanding and common stock equivalents during the respective
periods, including  the  assumed net  shares  issuable upon  exercise  of  stock
options  when dilutive.  Common and common  equivalent shares  issued during the
twelve month period prior  to an initial public  offering (IPO) are included  in
the  calculations as if  they were outstanding for  all periods presented (using
the treasury stock method at the anticipated public offering price).
 
    INTERIM FINANCIAL DATA (UNAUDITED)  --  The unaudited consolidated financial
statements as of March 31,  1996 and for the three  months ended March 31,  1995
and  1996  have been  prepared on  the  same basis  as the  audited consolidated
financial statements and, in the opinion of management, include all adjustments,
consisting of normal recurring adjustments, necessary for a fair presentation of
the financial position and results  of operations, in accordance with  generally
accepted accounting principles.
 
                                      F-8
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
3.  BALANCE SHEET COMPONENTS
    Property and equipment, net, consists of the following (in thousands):
 
<TABLE>
<CAPTION>
                                                               DECEMBER 31,        MARCH 31,
                                                          ----------------------  -----------
                                                             1994        1995        1996
                                                          ----------  ----------  -----------
                                                                                  (UNAUDITED)
<S>                                                       <C>         <C>         <C>
Computer and production equipment.......................  $   90,121  $  102,381   $ 100,980
Plant and property......................................      29,957      31,375      31,375
Leasehold improvements..................................       4,228      10,532      10,508
Office equipment........................................       5,823       7,271       7,428
Capital projects-in-progress............................       6,703       6,795      11,373
                                                          ----------  ----------  -----------
                                                             136,832     158,354     161,664
Less accumulated depreciation and amortization..........      64,576      72,969      75,390
                                                          ----------  ----------  -----------
                                                          $   72,256  $   85,385   $  86,274
                                                          ----------  ----------  -----------
                                                          ----------  ----------  -----------
</TABLE>
 
    Accounts  payable  and  accrued  expenses  consists  of  the  following  (in
thousands):
 
<TABLE>
<CAPTION>
                                                               DECEMBER 31,        MARCH 31,
                                                          ----------------------  -----------
                                                             1994        1995        1996
                                                          ----------  ----------  -----------
                                                                                  (UNAUDITED)
 
<S>                                                       <C>         <C>         <C>
Trade accounts payable..................................  $   22,181  $   19,981   $  16,465
Book overdraft..........................................       3,454       2,720       2,343
Accrued payroll and related expenses....................      10,709      11,752      12,774
Accrued retirement contributions........................       3,864       4,419       4,671
Other accrued expenses..................................       4,433       6,102       7,691
                                                          ----------  ----------  -----------
                                                          $   44,641  $   44,974   $  43,944
                                                          ----------  ----------  -----------
                                                          ----------  ----------  -----------
</TABLE>
 
4.  BENEFIT PLANS
    The Company has an employee savings  and pension benefit plan (known as  the
401(k)  Retirement  Plan). This  plan  covers substantially  all  employees. The
Company matches employee contributions of up to six percent of compensation at a
rate of fifty percent. The plan has a profit-sharing element whereby the Company
can make a  contribution of up  to 3% of  each eligible employee's  compensation
determined  at the discretion of the Board of Directors. The Company is required
to make an  additional contribution  of 3%  of each  eligible employee's  annual
compensation.  The  Company's contribution  to  the 401(k)  Retirement  Plan was
$2,995,000, $3,763,000, and $4,204,000 in 1993, 1994 and 1995, respectively, and
$1,234,000 and $1,511,000 for  the three months ended  March 31, 1995 and  1996,
respectively.
 
    The Company also has two defined contribution stock ownership plans covering
substantially  all employees who were employed by the Company as of February 18,
1993. There were no contributions to the plans in 1993, 1994, 1995 and the three
months ended March 31, 1995 and 1996. Under the plans, the Company is obligated,
at the employees' option, to repurchase vested shares at the current fair market
value upon termination  or retirement.  Substantially all  share repurchases  in
1993,  1994  and  1995  resulted  from  the  repurchase  of  shares  from former
employees. At  December 31,  1995, the  estimated fair  market value  of  shares
subject   to  repurchase  obligations  under  the  plans  totaled  approximately
$6,240,000. The Company's repurchase obligations under the plans lapse upon  the
effective date of an IPO.
 
                                      F-9
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
4.  BENEFIT PLANS (CONTINUED)
    In  August 1994, the  Company adopted a  non-qualified deferred compensation
plan for senior management. The plan permits participants to defer a portion  of
their  compensation until termination of their  employment at which time payment
of amounts  deferred is  made in  a lump  sum or  annual installments.  Deferred
amounts  accrue interest  at a  rate determined  by the  Board of  Directors. At
December 31,  1995, amounts  deferred under  the plan  and the  related  accrued
interest were not significant.
 
5.  LONG-TERM DEBT
    Long-term debt consists of the following (in thousands):
 
<TABLE>
<CAPTION>
                                                                           DECEMBER 31,
                                                                 ---------------------------------   MARCH 31,
                                                                 MATURITIES     1994       1995        1996
                                                                 -----------  ---------  ---------  -----------
                                                                                                    (UNAUDITED)
<S>                                                              <C>          <C>        <C>        <C>
Notes payable to insurance companies, without collateral,
 interest at 7.91% payable semi-annually, principal payable in      1996 to
 five equal annual installments of $4,500.                             1999   $  22,500  $  18,000   $  13,500
                                                                    1999 to
Credit lines with a bank, refinanced in February 1996.                 2001       8,000     30,000      38,000
Credit agreement with a finance company, collateralized,
 without recourse, by minimum rentals receivable of $12,346.
 Principal and interest payable monthly at fixed interest rates
 resulting in a weighted average interest rate of 8.75% at          1996 to
 December 31, 1995.                                                    1999      11,424      9,486       7,971
Notes payable to a bank, collateralized, without recourse, by
 minimum rentals receivable of $2,844. Principal and interest
 payable monthly at fixed interest rates resulting in a
 weighted average interest rate of 9.69% at December 31, 1995.         1996       5,436      1,653         402
Bonds payable, with interest (rates at 5.75% and 6.83% at
 December 31, 1995), principal repayable in approximately equal
 monthly installments, collateralized by first deeds of trust       1998 to
 on buildings with a net book value of $12,900.                        1999       4,998      3,695       3,360
                                                                              ---------  ---------  -----------
                                                                                 52,358     62,834      63,233
Less current portion                                                             14,711     11,679      10,143
                                                                              ---------  ---------  -----------
    Total long-term debt                                                      $  37,647  $  51,155   $  53,090
                                                                              ---------  ---------  -----------
                                                                              ---------  ---------  -----------
</TABLE>
 
    In 1995, the Company entered into a revolving credit agreement which enables
the Company to borrow up to 85% of eligible accounts receivable through July 31,
1995, and 75% of eligible accounts receivable through June 1, 1996, to a maximum
of  $35 million. The line of credit  was not collateralized and bore interest at
the bank's reference rate, plus percentage  points (ranging from .25% to  1.25%)
or one of two optional interest rates if elected by the Company. At December 31,
1995,  there were  outstanding borrowings of  $30 million bearing  interest at a
rate of 8.75% per annum.
 
    Subsequent to December 31, 1995,  the Company replaced its revolving  credit
agreement  with a new three year revolving  unsecured credit line with a bank in
the amount of $20  million. In addition,  a subsidiary entered  into a new  five
year  term agreement with two banks in the  amount of $45 million. The amount of
 
                                      F-10
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
5.  LONG-TERM DEBT (CONTINUED)
availability is reduced by $5 million per year after the third year.  Borrowings
under  both agreements bear  interest at the  Company's choice of  LIBOR (plus a
margin ranging from .75% to 1.25%) or the bank's reference rate.
 
    Under the  borrowing agreements,  the Company  and/or its  subsidiaries  are
required  to maintain  certain financial ratios  and meet certain  net worth and
indebtedness tests. In addition, the Company has two outstanding standby letters
of credit totaling $3,244,000 at December 31, 1995.
 
    Maturities of long-term debt at December 31, 1995, after the refinancing  as
discussed above, are as follows (in thousands):
 
<TABLE>
<S>                                                          <C>
1996.......................................................  $  11,679
1997.......................................................      7,853
1998.......................................................      7,349
1999.......................................................      5,895
2000.......................................................     30,058
                                                             ---------
                                                             $  62,834
                                                             ---------
                                                             ---------
</TABLE>
 
    Based  on the  borrowing rates currently  available to the  Company for bank
loans and bonds with similar terms and average maturities, the carrying value of
long-term debt at December 31, 1995, is considered to approximate fair value.
 
6.  COMMITMENTS AND CONTINGENCIES
    The Company leases certain facilities  and equipment under operating  leases
with  terms ranging  from one to  fifteen years. Rental  expense was $5,752,000,
$7,317,000 and $8,798,000 in  1993, 1994 and  1995, respectively and  $2,019,000
and $2,255,000 for the three months ended March 31, 1995 and 1996, respectively.
 
    Future minimum rental commitments under operating leases are (in thousands):
 
<TABLE>
<S>                                                          <C>
1996.......................................................  $   6,730
1997.......................................................      4,517
1998.......................................................      3,539
1999.......................................................      2,544
2000.......................................................      1,491
Thereafter.................................................      1,555
</TABLE>
 
    The  Company  has  legal  proceedings  incidental  to  its  normal  business
activities. In the opinion of the  Company, the outcome of the proceedings  will
not  have  a material  adverse effect  on  the Company's  consolidated financial
position, results of operations or cash flows.
 
    The Company has been advised  by a major cable  customer that a third  party
has  asserted  that patents  held by  the third  party may  be infringed  by the
customer's use of interactive  computer telephony systems,  and that, should  it
become  necessary, the customer would seek indemnification from the Company. The
Company believes  that it  has substantial  defense against  that third  party's
patent  infringement claims and the Company does not believe that efforts by the
third party to enforce the patents against the Company or its clients are likely
to have a material adverse effect  on the Company's financial position,  results
of operations or cash flows.
 
                                      F-11
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
7.  STOCK OPTION PLANS
    The Company has three stock option plans under which shares of the Company's
voting  common  stock  have  been  reserved for  issuance  to  officers  and key
employees.
 
    Under the Incentive Stock Option Plans, options may be granted at prices not
less than the fair market value at the date of grant. Options granted under  the
incentive  plans  become exercisable  generally  in annual  installments  over a
period of two to five years from the date of grant. The options expire ten years
from the date of grant.
 
    Under the Non-Qualified Stock Option Plan, options may be granted at  prices
and with terms and conditions established by the Company's Board of Directors at
the  date of grant. Options  vest over periods of up  to sixty months and expire
ten years after the date of grant.
 
    Information regarding the Company's stock option plans is summarized below:
 
<TABLE>
<CAPTION>
                                                                   NUMBER OF    OPTION PRICE
                                                                     SHARES      PER SHARE
                                                                   ----------  --------------
<S>                                                                <C>         <C>
Shares under option:
  Outstanding at January 1, 1993.................................   1,749,951  $ .20 - $2.80
    Granted......................................................     585,963  2.80 -  3.73
    Exercised....................................................     (10,962) 1.39
    Canceled.....................................................     (29,169) 1.39 -  1.59
                                                                   ----------  --------------
  Outstanding at December 31, 1993...............................   2,295,783  .20 -  3.73
    Granted......................................................     305,550  4.35
    Exercised....................................................    (161,406) .20 -  2.62
    Canceled.....................................................    (257,040) .20 -  4.35
                                                                   ----------  --------------
  Outstanding at December 31, 1994...............................   2,182,887  .20 -  4.35
    Granted......................................................     551,775  5.05
    Exercised....................................................    (708,393) .20 -  4.35
    Canceled.....................................................    (243,663) .20 -  4.35
                                                                   ----------  --------------
  Outstanding at December 31, 1995...............................   1,782,606  .20 -  5.05
    Granted (unaudited)..........................................       6,300  7.38
    Canceled (unaudited).........................................     (43,770) 2.62 -  5.05
                                                                   ----------  --------------
  Outstanding at March 31, 1996 (unaudited)......................   1,745,136  $ .20 - $7.38
                                                                   ----------  --------------
                                                                   ----------  --------------
Options exercisable
  at December 31, 1995...........................................     880,988  $ .20 - $5.05
  at March 31, 1996 (unaudited)..................................     902,423  $ .20 - $7.38
</TABLE>
 
    At December 31, 1995, 569,352 shares were available for future grants  under
the  stock option plans. Compensation expenses  under the non-qualified plan was
$252,000, $140,000 and $296,000 in 1993,  1994 and 1995, respectively. See  Note
13 for additional option and purchase plans authorized subsequent to year-end.
 
8.  CONSOLIDATION AND RELOCATION EXPENSES
    In  1993,  the  Company  decided to  consolidate  and  reorganize  the North
American  customer  support  operations  to  the  Sacramento,  California  area.
Additionally,  the decision  was made  to relocate  the office  in Leeds, United
Kingdom, to the  London area.  Consequently, expenses related  to severance  and
other
 
                                      F-12
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
8.  CONSOLIDATION AND RELOCATION EXPENSES (CONTINUED)
compensation,  moving and relocation, and early lease terminations are reflected
in the 1993 statement  of operations. Expenses were  determined to be less  than
had  been expected and, in 1994, a  reversal of the consolidation and relocation
accrual of $364,000 was recorded.
 
9.  INCOME TAXES
    The deferred tax assets  and liabilities are comprised  of the following  at
December 31 (in thousands):
 
<TABLE>
<CAPTION>
                                                                                         1994       1995
                                                                                       ---------  ---------
<S>                                                                                    <C>        <C>
Deferred tax assets:
  Compensation and employee benefits related items...................................  $   3,264  $   3,527
  Differences in revenue recognition for book and tax purposes.......................        453      1,097
  Accrual and other non-deductible reserves..........................................      2,532      2,700
                                                                                       ---------  ---------
    Total deferred tax assets........................................................      6,249      7,324
                                                                                       ---------  ---------
Deferred tax liabilities:
  Tax in excess of book depreciation.................................................      1,517      5,259
  Capital leases recorded as operating leases for tax purposes.......................      4,355      2,619
  Other..............................................................................        466        584
                                                                                       ---------  ---------
    Total deferred tax liabilities...................................................      6,338      8,462
                                                                                       ---------  ---------
Net deferred tax liability...........................................................  $      89  $   1,138
                                                                                       ---------  ---------
                                                                                       ---------  ---------
</TABLE>
 
    The  income tax provision is comprised of  the following for the years ended
December 31
(in thousands):
 
<TABLE>
<CAPTION>
                                                                               1993       1994       1995
                                                                             ---------  ---------  ---------
<S>                                                                          <C>        <C>        <C>
Current:
  Federal..................................................................  $   3,957  $   4,644  $   4,883
  State....................................................................        678      1,033        838
                                                                             ---------  ---------  ---------
                                                                                 4,635      5,677      5,721
                                                                             ---------  ---------  ---------
Deferred:
  Federal..................................................................       (260)        72        924
  State....................................................................        (45)      (415)       125
                                                                             ---------  ---------  ---------
                                                                                  (305)      (343)     1,049
                                                                             ---------  ---------  ---------
                                                                             $   4,330  $   5,334  $   6,770
                                                                             ---------  ---------  ---------
                                                                             ---------  ---------  ---------
</TABLE>
 
    The income  tax rate  varies  from amounts  computed  by applying  the  U.S.
statutory  rate to income before  provision for income taxes.  The tax rates for
the years ended December 31, are as follows:
 
<TABLE>
<CAPTION>
                                                                                1993         1994         1995
                                                                             -----------  -----------  -----------
<S>                                                                          <C>          <C>          <C>
Income tax computed using U.S. statutory rate..............................       34.0%        34.1%        34.7%
State income taxes, net of federal benefits................................        6.1          6.1          6.1
Effect of loss by foreign subsidiary.......................................        7.7          6.6           --
Other......................................................................         .9         (0.4)        (1.3)
                                                                                   ---          ---          ---
  Income tax provision.....................................................       48.7%        46.4%        39.5%
                                                                                   ---          ---          ---
                                                                                   ---          ---          ---
</TABLE>
 
                                      F-13
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
10. STOCK SPLIT
    On March 31, 1995, the Board of Directors authorized a thirty-for-one  stock
split  to be distributed to stockholders of record on May 1, 1995, and increased
the authorized voting and non-voting  shares from 2,000,000 shares to  6,000,000
shares, respectively. On May 3, 1995, authorized voting shares were increased to
7,500,000.  References in the  financial statements to number  of shares and per
share amounts have been retroactively reflected. See also Note 13.
 
11. SIGNIFICANT CUSTOMERS AND RELATED PARTY TRANSACTIONS
    During the years ended December 31, 1993, 1994 and 1995 and the three months
ended March 31,  1995 and  1996, revenues  from a  significant customer  totaled
$31,753,000,  $34,777,000, $39,253,000, $10,238,000 and  $9,840,000 or 19%, 18%,
17%, 19%  and  16%  of  total  revenues,  respectively.  Revenues  from  another
significant customer totaled $24,569,000, $37,151,000, $7,080,000 and $9,723,000
or  13%, 16%, 13%  and 16% of total  revenues, for the  years ended December 31,
1994 and 1995 and the three months ended March 31, 1995 and 1996, respectively.
 
    Advisory services were provided  to the Company in  the amount of  $300,000,
$400,000,  and $430,500 in  1993, 1994 and 1995,  respectively, and $107,600 for
each of the three  months ended March  31, 1995 and 1996,  by Westar Capital,  a
shareholder.
 
12. LEASING ACTIVITIES
 
LEASES
 
    The  net investment in leases held by the Company and its leasing subsidiary
reflects the gross  lease receivable  and the  estimated residual  value of  the
leased  equipment less unearned income. The  net investment in sales-type leases
consists of the following (in thousands):
 
<TABLE>
<CAPTION>
                                                                 DECEMBER 31,
                                                             --------------------
                                                               1994       1995
                                                             ---------  ---------   MARCH 31,
                                                                                      1996
                                                                                   -----------
                                                                                   (UNAUDITED)
<S>                                                          <C>        <C>        <C>
Total minimum lease payments receivable....................  $  23,174  $  16,100   $  13,289
Estimated unguaranteed residual value of leased property...        146        203         163
                                                             ---------  ---------  -----------
Gross investment in leases.................................     23,320     16,303      13,452
Less unearned income.......................................      2,617      2,115       1,581
                                                             ---------  ---------  -----------
Net investment in leases...................................     20,703     14,188      11,871
Less current portion.......................................      9,705      6,868       5,746
                                                             ---------  ---------  -----------
Non-current portion........................................  $  10,998  $   7,320   $   6,125
                                                             ---------  ---------  -----------
                                                             ---------  ---------  -----------
</TABLE>
 
    At December 31,  1995, equipment which  cost $2,582,000 and  has a net  book
value  of $355,000 is leased to  others under non-cancellable and month-to-month
leases.
 
                                      F-14
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
12. LEASING ACTIVITIES (CONTINUED)
    Future payments to be received under leases are (in thousands):
 
<TABLE>
<CAPTION>
                                                                         SALES-TYPE    OPERATING
                                                                         -----------  -----------
<S>                                                                      <C>          <C>
1996...................................................................   $   7,811    $     293
1997...................................................................       3,891          225
1998...................................................................       2,754           --
1999...................................................................       1,309           --
2000...................................................................         335           --
                                                                         -----------       -----
                                                                          $  16,100    $     518
                                                                         -----------       -----
                                                                         -----------       -----
</TABLE>
 
    The Company performs ongoing credit evaluations of its clients and generally
maintains a perfected security interest on all equipment leased under sales-type
and operating leases as collateral for lease payments receivable.  Substantially
all  lease  contracts  have been  pledged  and  the related  receipts  have been
assigned to  various  lenders  as collateral  for  nonrecourse  borrowings.  The
borrowing  agreements  provide that  the  debt is  to  be satisfied  solely from
amounts due under the terms of the  lease contracts and the value of the  leased
equipment.  The lenders' collateral interest in both the lease agreement and the
equipment terminates upon repayment of the debt.
 
SUBSIDIARY
 
    Condensed balance sheets  of the Company's  wholly owned leasing  subsidiary
and condensed statements of operations are (in thousands):
 
Condensed Balance Sheets
 
<TABLE>
<CAPTION>
                                                                                                  DECEMBER 31,
                                                                                              --------------------
                                                                                                1994       1995
                                                                                              ---------  ---------
<S>                                                                                           <C>        <C>
Assets:
Cash........................................................................................  $     594  $   1,876
Net investment in leases....................................................................     20,703     14,188
Other assets................................................................................      1,301      2,192
                                                                                              ---------  ---------
    Total assets............................................................................  $  22,598  $  18,256
                                                                                              ---------  ---------
                                                                                              ---------  ---------
Liabilities and Shareholder's Equity:
Accrued expenses and liabilities............................................................  $     413  $     440
Long-term debt..............................................................................     16,860     11,139
Shareholder's equity........................................................................      5,325      6,677
                                                                                              ---------  ---------
    Total liabilities and shareholder's equity..............................................  $  22,598  $  18,256
                                                                                              ---------  ---------
                                                                                              ---------  ---------
</TABLE>
 
                                      F-15
<PAGE>
                            USCS INTERNATIONAL, INC.
                       (FORMERLY U.S. COMPUTER SERVICES)
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
          (THE INFORMATION PRESENTED AS OF MARCH 31, 1996 AND FOR THE
            THREE MONTHS ENDED MARCH 31, 1995 AND 1996 IS UNAUDITED)
 
12. LEASING ACTIVITIES (CONTINUED)
Condensed Statements of Operations
 
<TABLE>
<CAPTION>
                                                                                          YEARS ENDED DECEMBER 31,
                                                                                       -------------------------------
                                                                                         1993       1994       1995
                                                                                       ---------  ---------  ---------
<S>                                                                                    <C>        <C>        <C>
Revenues.............................................................................  $   6,392  $   5,108  $   4,437
Interest expense.....................................................................      1,963      1,633      1,120
Other expenses.......................................................................      1,759      1,135      1,064
                                                                                       ---------  ---------  ---------
Income before income taxes...........................................................      2,670      2,340      2,253
Provision for income taxes...........................................................      1,068        937        901
                                                                                       ---------  ---------  ---------
    Net income.......................................................................  $   1,602  $   1,403  $   1,352
                                                                                       ---------  ---------  ---------
                                                                                       ---------  ---------  ---------
</TABLE>
 
13. SUBSEQUENT EVENTS
    On  April 18, 1996, the Board of Directors authorized the reincorporation of
the Company into USCS International, Inc., a newly formed Delaware  corporation.
This reincorporation was approved by a majority of the Company's stockholders on
May  16,  1996. The  Board and  a  majority of  the Company's  stockholders also
authorized a 2.1 for 1 stock split of the Company's Common Voting Stock and a  2
for  1 stock split of the Common Non-Voting  Stock upon the effective date of an
IPO. The Board also increased the  authorized amount of Common Voting Stock  and
Common   Non-Voting  Stock  to  40,000,000   and  12,000,000,  respectively  and
authorized 10,000,000 shares of Preferred Stock,  par value $.05. The effect  of
these transactions has been retroactively reflected in the financial statements.
Also  upon the effective date of an IPO, the Common Non-Voting Stock converts to
Common Voting Stock on a one-for-one basis.
 
    On April 12, 1996,  the Board adopted the  1996 Incentive Stock Option  Plan
(1996  Plan), the 1996 Directors Stock Option Plan (1996 Directors Plan) and the
Employee Stock  Purchase Plan  (ESPP). A  total of  3,290,000 shares  have  been
authorized  for issuance  under these plans.  The options issued  under the 1996
Plan and 1996 Directors' Plan  must be issued at  fair market value, except  for
options  granted under the  1996 Plan to  employees possessing more  than 10% of
voting stock, in which  case the grant price  may not be less  than 110% of  the
fair  market value. Options under the 1996  Plan generally vest 20% per year and
have a ten year term. The Company granted 993,174 options under the 1996 Plan at
$12.50 per share.  Options under  the 1996  Directors' Plan  vest annually  over
three  years and have  a five year term.  Stock purchased under  the ESPP may be
purchased on a quarterly basis at the lower  of 95% of the fair market value  of
the  Company's common stock on the first and last business days of each calendar
quarter.
 
                                      F-16
<PAGE>
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    NO  DEALER, SALESPERSON OR OTHER INDIVIDUAL  HAS BEEN AUTHORIZED TO GIVE ANY
INFORMATION OR TO MAKE ANY REPRESENTATIONS  NOT CONTAINED IN THIS PROSPECTUS  IN
CONNECTION  WITH THE OFFERING COVERED BY THIS PROSPECTUS. IF GIVEN OR MADE, SUCH
INFORMATION OR REPRESENTATIONS MUST NOT BE RELIED UPON AS HAVING BEEN AUTHORIZED
BY THE COMPANY OR THE UNDERWRITERS. THIS PROSPECTUS DOES NOT CONSTITUTE AN OFFER
TO SELL,  OR  A SOLICITATION  OF  AN  OFFER TO  BUY,  THE COMMON  STOCK  IN  ANY
JURISDICTION  WHERE, OR TO ANY PERSON TO WHOM, IT IS UNLAWFUL TO MAKE SUCH OFFER
OR SOLICITATION.  NEITHER THE  DELIVERY OF  THIS PROSPECTUS  NOR ANY  SALE  MADE
HEREUNDER  SHALL, UNDER ANY CIRCUMSTANCES, CREATE ANY IMPLICATION THAT THERE HAS
NOT BEEN ANY CHANGE IN THE FACTS SET FORTH IN THIS PROSPECTUS OR IN THE  AFFAIRS
OF THE COMPANY SINCE THE DATE HEREOF.
 
                              -------------------
 
                               TABLE OF CONTENTS
 
<TABLE>
<CAPTION>
                                                    PAGE
                                                    -----
<S>                                              <C>
Prospectus Summary.............................           3
Risk Factors...................................           6
Use of Proceeds................................          11
Dividend Policy................................          11
Capitalization.................................          12
Dilution.......................................          13
Selected Consolidated Financial Data...........          14
Management's Discussion and Analysis of
 Financial Condition and Results of
 Operations....................................          15
Business.......................................          23
Management.....................................          35
Certain Transactions...........................          44
Principal and Selling Stockholders.............          45
Description of Capital Stock...................          47
Shares Eligible for Future Sale................          51
Underwriting...................................          53
Legal Matters..................................          54
Experts........................................          54
Additional Information.........................          55
Index to Consolidated Financial Statements.....         F-1
</TABLE>
 
                              -------------------
 
    UNTIL JULY 15, 1996 (25 DAYS AFTER THE DATE OF THIS PROSPECTUS), ALL DEALERS
EFFECTING TRANSACTIONS IN THE COMMON STOCK, WHETHER OR NOT PARTICIPATING IN THIS
DISTRIBUTION, MAY BE REQUIRED TO DELIVER A PROSPECTUS. THIS DELIVERY REQUIREMENT
IS  IN ADDITION TO THE OBLIGATION OF DEALERS TO DELIVER A PROSPECTUS WHEN ACTING
AS UNDERWRITERS AND WITH RESPECT TO THEIR UNSOLD ALLOTMENTS OR SUBSCRIPTIONS.
 
                                4,800,000 SHARES
 
                                     [LOGO]
 
                                  COMMON STOCK
 
                              -------------------
 
                                   PROSPECTUS
 
                              -------------------
 
                              MERRILL LYNCH & CO.
                             MONTGOMERY SECURITIES
 
                                 JUNE 20, 1996
 
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