BOSTON COMMUNICATIONS GROUP INC
8-K, 2000-11-22
RADIOTELEPHONE COMMUNICATIONS
Previous: INSIGHT HEALTH SERVICES CORP, DEF 14A, 2000-11-22
Next: SILICON GAMING INC, 10-Q, 2000-11-22











                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549


                                    FORM 8-K

                                 CURRENT REPORT
     Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934


       Date of Report (Date of Earliest Event Reported): October 12, 2000
                                ----------------


                     BOSTON COMMUNICATIONS GROUP, INC.______
                -------------- ---------------------------------
               (Exact name of registrant as specified in charter)

    MASSACHUSETTS             ____0-28432___________             04-3026859
    -------------                                             ----------
(State or other jurisdictio (Commission File Number)      (I.R.S. Employer
         of incorporation)                                 Identification No.)


100 Sylvan Road, Woburn, Massachusetts                                  01801
--------------------------------------                                  -----
       (Address of principal executive offices)                      (Zip Code)


       Registrant's telephone number, including area code: (617) 692-7000





<PAGE>



Item 2.           Disposition of Assets


         On November  7, 2000  Boston  Communications  Group,  Inc.,  a Delaware
corporation  (the "Company"),  closed the sale of its  Teleservices  Division to
TeleTech Customer Care Management (Colorado),  Inc., a Colorado corporation (the
"Buyer").  The assets involved in the transaction were those used by the Company
to provide teleservice support for inbound  teleservices needs of subscribers of
wireless  communications  carriers in the United States. The total consideration
received  by the Company in the  transaction  was $15  million,  including a $13
million cash payment and the assumption by the Buyer of approximately $2 million
of  liabilities.  Under the terms of the  agreement,  the Company  could receive
additional  cash  payments,  totaling up to an additional  $20 million over four
years,  based  upon  achievement  of  predetermined   revenue  targets  for  the
Teleservices  Division.  Prior  to  the  transaction,  there  were  no  material
relationships  between  the  Buyer  and  the  Company  or any  of the  Company's
affiliates,  directors  or officers  or any  associate  of any such  director or
officer.

         A copy of the related  press release  announcing  this  information  is
attached to this report as Exhibit 99.1.








Item 7.                                   Financial Statements and Exhibits

(b) Proforma Financial Information

The accompanying pro forma condensed  consolidated balance sheet as of September
30, 2000 assumes that the Company sold its  Teleservices  assets to the Buyer on
the last reported  balance sheet date,  September 30, 2000. The accompanying pro
forma condensed consolidated statements of operations for the for the year ended
December 31, 1999 and for the nine month period ended September 30, 2000, assume
the sale of the Telservices  assets took place on January 1, 1999. The pro forma
condensed consolidated statements of operations do not include the effect of the
gain  from the  Company's  sale of the  Teleservices  assets to the  Buyer.  The
accompanying pro forma  information is presented for illustrative  purposes only
and is not  necessarily  indicative  of the  financial  position  or  results of
operations  which would actually have been reported had the sale of Teleservices
assets  occurred during the periods  presented,  or which may be reported in the
future. The accompanying pro forma consolidated  financial  statements should be
read in conjunction with the historical  financial  statements and related notes
thereto for the Company.


<PAGE>



               BOSTON COMMUNICATIONS GROUP, INC. AND SUBSIDIARIES
                  PROFORMA CONDENSED CONSOLIDATED BALANCE SHEET
               (In thousands, except share and per share amounts)
                                   (Unaudited)
<TABLE>

ASSETS                                                                                    September 30, 2000
                                                                                          ------------------
                                                                          As Reported            Adjustments        Pro Forma
<S>                                                                             <C>                  <C>                 <C>
Current assets:
Cash, cash equivalents and short-term investments                               $40,076             $11,200(a)       $51,276
Accounts receivable, net of allowance for billing
  Adjustments and doubtful accounts of $1,987 in 2000
                                                                                 18,484                               18,484
Prepaid expenses and other assets                                                 2,140                                2,140
Assets held for sale                                                              3,758             (3,758)(b)            -
                                                                                --------             ----------       ------
     Total current assets                                                        64,458               7,442           71,900

Property and equipment, net                                                      43,194                               43,194
Goodwill and other assets                                                         3,429                                3,429
                                                                               --------                               -----
     Total assets                                                              $111,081               $7,442        $118,523
                                                                               ========               ======        ========

LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities:
 Accounts payable & accrued expenses                                            $19,609              $2,600(c)       $22,209
  Current maturities of capital lease obligations                                 1,186                                1,186
                                                                              ---------                              --------
     Total current liabilities                                                   20,795                 2,600         23,395

Capital lease obligations, net of current maturities                              1,046                                1,046
Deferred income taxes                                                             2,557                                2,557
Shareholders' equity:
Common Stock,  voting,  par value $.01 per share,  35,000,000 shares authorized,
  16,967,040 shares issued
                                                                                   170                                   170
Additional paid-in capital                                                       94,863               900(d)          95,763
Treasury stock  (101,420 shares, at cost)                                         (673)                                 (673)
Accumulated deficit                                                             (7,677)             3,942(e)          (3,735)
                                                                                ---------            -------         -------
Total shareholders' equity                                                      86,683                 4,842          91,525
                                                                                -------                -----          ------
     Total liabilities and shareholders' equity                               $111,081                $7,442        $118,523
                                                                              =========               ======         ========

</TABLE>
<PAGE>


               BOSTON COMMUNICATIONS GROUP, INC. AND SUBSIDIARIES
            PROFORMA CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
                    (In thousands, except per share amounts)
                                   (Unaudited)
<TABLE>


                                                                               Nine months ended September 30, 2000
                                                                            Historical          Adjustments      Pro Forma
<S>                                                                             <C>                 <C>             <C>
Revenues:
  Prepaid wireless services                                                    $39,000                               $39,000
  Teleservices                                                                  22,050         $(22,050)(f)                -
  Roaming services                                                              13,952                                13,952
  System sales                                                                   3,307                                 3,307
                                                                                 -----                                 -----
Total Revenues                                                                  78,309             (22,050)           56,259

Expenses:
  Cost of service revenues                                                      38,822          (16,960)(f)           21,862
  Cost of system revenues                                                        1,570                                 1,570
  Engineering, research and development                                          5,822                                 5,822
  Sales and marketing                                                            4,167             (252)(f)            3,915
  General and administrative                                                     5,848             (756)(f)            5,092
  Depreciation and amortization                                                 13,920           (2,009)(f)           11,911
                                                                                ------           ----------           ------
Total operating expenses                                                        70,149             (19,977)           50,172
                                                                                ------             --------           ------
Operating income                                                                 8,160              (2,073)            6,087
Interest income                                                                  1,192               120(f)            1,312
                                                                                 -----               ------            -----
Income from continuing operations before income taxes                            9,352              (1,953)            7,399

Provision for income taxes                                                       3,727             (776)(f)            2,951
                                                                                 -----             --------            -----
Income from continuing operations                                               $5,625             $(1,177)           $4,448
                                                                                ======             ========           ======

Basic net income per common share:
   Continuing operations                                                         $0.34                                 $0.27
                                                                                 =====                                 =====
 Weighted average common shares outstanding                                     16,506                                16,506
                                                                                ======                                ======

Diluted net income per common share:
   Continuing operations                                                          $0.32                                 $0.26
                                                                                  =====                                 =====
   Weighted average common shares outstanding                                    17,370                                17,370
                                                                                 ======                                ======



                                                                          Year ended December 31, 1999
                                                                As Reported          Adjustments        Pro Forma
<S>                                                                   <C>                <C>                <C>

Revenues:
  Prepaid wireless services                                          $36,920                                   $36,920
  Teleservices                                                        40,870         $(40,870)(g)                    -
  Roaming services                                                    22,249                                    22,249
  System sales                                                        5,012                                     5,012
                                                                      ------                                    -----
                                                                     105,051             (40,870)               64,181
Expenses:
  Cost of service revenues                                            65,689          (35,175)(g)               30,514
  Cost of system revenues                                              3,434                                     3,434
  Cost of system revenues-one-time charge                              1,824                                     1,824
  Engineering, research and development                                6,045              (59)(g)                5,986
  Sales and marketing                                                  6,507             (432)(g)                6,075
  General and administrative                                           7,269           (1,024)(g)                6,245
  Depreciation and amortization                                      15,570            (2,785)(g)              12,785
                                                                     -------           ----------              ------
Total operating expenses                                             106,338             (39,475)               66,863
                                                                     -------             --------               ------
<PAGE>

Operating income (loss)                                              (1,287)              (1,395)              (2,682)
Interest income                                                         896               (45)(g)                 941
                                                                        ----              -------                 ---
Income (loss) from continuing operations before income
taxes                                                                  (391)              (1,350)
                                                                                                               (1,741)
Provision (benefit) for income taxes                                   395               (541)(g)              (146)
                                                                       -----             --------               ----
Income (loss) from continuing operations
                                                                      $(786)               $(809)             $(1,595)
                                                                      ======               ======             ========

Basic and diluted net loss per common share:
   Continuing operations                                             $(0.05)                                   $(0.10)
                                                                     =======                                   =======
   Weighted average common shares
   Outstanding                                                        16,529                                    16,529
                                                                      ======                                    ======

</TABLE>


NOTES TO PRO FORMA CONDENSED CONSOLIDATED BALANCE SHEET AS OF SEPTEMBER 30, 2000
AND PRO FORMA CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE YEAR ENDED
DECEMBER 31, 1999 AND THE NINE MONTHS ENDED SEPTEMBER 30, 2000 (UNAUDITED AND IN
THOUSANDS)

Note (1) Pro Forma Condensed Balance Sheet Adjustments


On November 7, 2000 Boston  Communications  Group, Inc., a Delaware  corporation
(the  "Company"),  closed  the sale of its  Teleservices  Division  to  TeleTech
Customer Care Management (Colorado), Inc., a Colorado corporation (the "Buyer").
The assets involved in the transaction were those used by the Company to provide
teleservice  support for inbound  teleservices  needs of subscribers of wireless
communications  carriers in the United States. The total consideration  received
by the Company in the transaction was $15 million,  including a $13 million cash
payment  and  the  assumption  by the  Buyer  of  approximately  $2  million  of
liabilities.  Under  the  terms of the  agreement,  the  Company  could  receive
additional  cash  payments,  totaling up to an additional  $20 million over four
years,  based  upon  achievement  of  predetermined   revenue  targets  for  the
Teleservices  Division.  Prior  to  the  transaction,  there  were  no  material
relationships  between  the  Buyer  and  the  Company  or any  of the  Company's
affiliates,  directors  or officers  or any  associate  of any such  director or
officer.  The  following  pro forma  adjustments  are  required  to reflect  the
Company's sale of the Teleservices  assets to the Buyer as of September 30, 2000
(the balance sheet date):

     (a)  To record the  Company's  net cash received from the sale to the Buyer
          ($12.8 less $1.6 in expenses).
     (b)  To eliminate the assets held for sale.
     (c)  To record  income taxes related to the gain on the  disposition  using
          40% income tax rate.
     (d)  To record non-cash compensation expense related to the sale.
     (e)  To reflect the gain on the sale of the net assets.

Note (2) Pro Forma Condensed Consolidated Statements of Operations Adjustments

The  following  pro forma  adjustments  are  required  to reflect  the pro forma
condensed  consolidated  statements  of  operations as a result of the Company's
sale of the assets to the Buyer for the  periods  ended  December  31,  1999 and
September  30,  2000.  For  purposes  of the pro  forma  condensed  consolidated
<PAGE>

statements of operations, it is assumed that the sale of the Teleservices assets
occurred  on January 1, 1999 so that the  statements  of  operations  would only
include results from continuing  operations and excludes the gain on disposition
as a material nonrecurring event.

Nine Months Ended September 30, 2000

(f)      To  eliminate  the  effects  of  the  Teleservices  operations  on  the
         condensed  consolidated  statement  of  operations  for the nine months
         ended September 30, 2000.


Year Ended December 31, 1999

(g)      To  eliminate  the  effects  of  the  Teleservices  operations  on  the
         condensed  consolidated  statement  of  operations  for the year  ended
         December 31, 1999.



(c)      Exhibits

2.1  Asset Purchase Agreement, dated as of October 11, 2000 by and among
     TeleTech Holdings, Inc., TeleTech Customer Care Management (Colorado),
     Inc., Boston Communications Group, Inc., Cellular Express, Inc. and
     Wireless TeleServices Corp.

99.1 Press release issued by Boston  Communications  Group, Inc. on
     November 8, 2000.


<PAGE>



                                    SIGNATURE


         Pursuant to the  requirements  of the Securities  Exchange Act of 1934,
the  registrant  has duly  caused  this report to be signed on its behalf by the
undersigned hereunto duly authorized.



                                BOSTON COMMUNICATIONS GROUP, INC.


                                By:__/s/  Karen A. Walker___________________

                                  Name:  Karen A. Walker
                                  Title:  Chief Financial Officer and Treasurer


Date: November 21, 2000


<PAGE>





                                  EXHIBIT INDEX


    Exhibit No.                               Description of Exhibits
           2.1      * Asset Purchase Agreement,  dated as of October 11, 2000 by
                    and among TeleTech  Holdings,  Inc.,  TeleTech Customer Care
                    Management  (Colorado),  Inc., Boston  Communications Group,
                    Inc., Cellular Express, Inc. and Wireless TeleServices Corp.

          99.1      Press release issued by Boston Communications Group, Inc. on
                    November 8, 2000.


*  Confidential treatment requested as to certain portions,  which portions have
   been deleted and filed separately with Securities and Exchange Commission.


<PAGE>


                                                                    Exhibit 2.1

          Confidential Materials omitted and filed separately with the
         Securities and Exchange Commission. Asterisks denote omissions.







                            ASSET PURCHASE AGREEMENT
                                  by and among

                             TeleTech Holdings, Inc.

                                       and

               TeleTech Customer Care Management (Colorado), Inc.


                                       and

                        Boston Communications Group Inc.

                                       and

                             Cellular Express, Inc.

                                       and

                           Wireless TeleServices Corp.



                          Dated as of October 11, 2000



<PAGE>


                            ASSET PURCHASE AGREEMENT

     ASSETPURCHASE AGREEMENT, dated as of October 11, 2000 (the "Agreement"), by
and among TeleTech Holdings,  Inc., a Delaware corporation ("Parent"),  TeleTech
Customer  Care  Management   (Colorado),   Inc.,  a  Colorado   corporation  and
wholly-owned  subsidiary of Parent  ("Purchaser"),  Boston  Communications Group
Inc.,  a  Massachusetts   corporation  ("BCGI"),   Cellular  Express,   Inc.,  a
Massachusetts  corporation and wholly-owned  subsidiary of BCGI ("Cellular") and
Wireless  TeleServices  Corp.,  a  Massachusetts  corporation  and  wholly-owned
subsidiary  of BCGI  ("Wireless  TeleServices"  and together  with  Cellular the
"Sellers").  Each of the Purchaser,  Parent, BCGI and the Sellers is referred to
herein as a "Party" and collectively as the "Parties". RECITALS

         WHEREAS,   the  Sellers  are  engaged  in  the  business  of  providing
teleservice  support  for  inbound  teleservices  needs  of the  subscribers  of
wireless  communications  carriers in the United States (the "Business"),  which
Business  is  referred to by the  Sellers as the  "Teleservices  Division"  (the
"Division"); and

         WHEREAS,  subject  to  the  terms  and  conditions  contained  in  this
Agreement,  the Sellers  intend to sell,  transfer and assign to Purchaser,  and
Purchaser intends to purchase and acquire from the Sellers, substantially all of
the assets of the Division, all on the terms set forth herein; and

         NOW THEREFORE, in consideration of the foregoing premises and for other
good and valuable consideration, the receipt and sufficiency of which are hereby
acknowledged, the Parties hereto agree as follows:

                                    ARTICLE I
                              DEFINITIONS AND TERMS

Section 1.1 Certain Definitions.  As used in this Agreement, the following terms
     shall  have the  -------------------  meanings  set forth or as  referenced
     below:

         "Affiliate"  shall mean,  as to any Person (i) any other Person  which,
directly or  indirectly,  is in control of, is controlled by, or is under common
control with, such Person,  (ii) any  corporation or organization  (other than a
Subsidiary  of such  Person) of which such  Person is an  officer,  director  or
partner or is,  directly or indirectly,  the beneficial  owner of 10% or more of
any class of equity  securities,  (iii) any trust or other  estate in which such
Person has a substantial  beneficial  interest or as to which such Person serves
as trustee or in a similar fiduciary  capacity,  and (iv) any relative or spouse
of such Person,  or any  relative of such spouse,  who has the same home as such
Person or who is a director  or officer of such  Person or any of its parents or
Subsidiaries.  The term "control"  (including,  with correlative  meanings,  the
terms  "controlled  by" and  "under  common  control  with"),  as applied to any
Person,  means the  possession,  direct or  indirect,  of the power to direct or
cause the  direction of the  management  and  policies of such  Person,  whether
through the  ownership of voting  securities  or other  ownership  interest,  by
contract or otherwise.
<PAGE>

         "Agreement"  shall  have the  meaning  set  forth  in the  introductory
paragraph of this Agreement.

         "Assets" shall have the meaning set forth in Section 2.1(a) hereof.

         "Assignment  and  Assumption  of  Contracts  Agreement"  shall have the
meaning set forth in Section 7.2(g) hereof.

         "Assumed  Liabilities"  shall  have the  meaning  set forth in  Section
2.1(c) hereof.

         "Balance  Sheet" shall mean the balance  sheet as of the Balance  Sheet
Date included in the Division Financial Statements.

         "Balance Sheet Date" shall mean September 30, 2000.

         "BCGI" shall have the meaning set forth in the  introductory  paragraph
of this Agreement.

         "Bill of Sale" shall mean such bills of sale to be entered  into by and
between  Purchaser and each of the Sellers and BCGI on the Closing Date pursuant
to which each of the  Sellers  and BCGI will  transfer  the Assets held by it to
Purchaser  as  contemplated  by Section  2.1(a) of this  Agreement,  in form and
substance  reasonably  satisfactory in each case to Purchaser and the applicable
Seller or BCGI.

         "Business" shall have the meaning set forth in the Recitals hereof.

         "Business Day" shall mean any day other than a Saturday,  a Sunday or a
day on which banks in Denver, Colorado and Boston,  Massachusetts are authorized
or obligated by law or executive order to close.

         "Cellular"  shall  have  the  meaning  set  forth  in the  introductory
paragraph of this Agreement.

         "Closing" shall have the meaning set forth in Section 3.2 hereof.

         "Closing Date" shall have the meaning set forth in Section 3.2 hereof.

         "Code" shall mean the Internal Revenue Code of 1986, as amended.

         "Computer  Programs"  shall  mean  (i) any and  all  computer  software
programs, including all source and object code, (ii) databases and compilations,
including any and all data and collections of data,  whether machine readable or
otherwise,  (iii) all  descriptions,  flow-charts and other work product used to
design,  plan, organize and develop any of the foregoing,  (iv) all domain names
and  the  content  contained  on the  respective  Internet  site(s)  and (v) all
documentation, including user manuals and training materials, relating to any of
the foregoing.

         "Contracts" shall have the meaning set forth in Section 2.1(a) hereof.

         "Damages" shall have the meaning set forth in Section 8.2(a) hereof.
<PAGE>


         "Division" shall have the meaning set forth in the Recitals hereof.

         "Division  Financial  Statements"  shall have the  meaning set forth in
Section 4.6(e) hereof.

         "Earn-Out  Adjustment  Amount"  shall  have the  meaning  set  forth in
Section 3.1(e) hereof.

         "Earn-Out  Payment"  shall have the meaning set forth in Section 3.1(c)
hereof.

         "Employee  Benefit  Plan"  shall  mean  any (i)  nonqualified  deferred
compensation  or retirement  plan or  arrangement  which is an Employee  Pension
Benefit Plan, (ii) qualified defined contribution retirement plan or arrangement
which is an Employee  Pension  Benefit Plan,  (iii)  qualified  defined  benefit
retirement  plan or  arrangement  which  is an  Employee  Pension  Benefit  Plan
(including  any  Multiemployer  Plan) or (iv) Employee  Welfare  Benefit Plan or
material fringe benefit plan or program.

         "Employee  Pension  Benefit  Plan"  shall have the meaning set forth in
Section 3(2) of ERISA.

         "Employee  Welfare  Benefit  Plan"  shall have the meaning set forth in
Section 3(1) of ERISA.

          "Employment  Offer Letter" shall mean an Employment Offer Letter,  the
form of which is attached hereto as Exhibit B.

          "ERISA"  shall mean the  Employee  Retirement  Income  Security Act of
1974, as amended.

         "Excluded  Liabilities"  shall  have the  meaning  set forth in Section
2.1(d) hereof.

         "Excluded  Assets"  shall have the  meaning  set forth in  Section  2.2
hereof.

         "Financial  Statements"  shall  have the  meaning  set forth in Section
4.6(a) hereof.

         "Governmental Authority" shall mean any national, federal, state, local
or  foreign  judicial,   legislative,   executive  or  governmental   regulatory
authority.

         "Hired Employees" shall mean William Lee, Raymond Smith and Sherry
          Leonard.

          "HSR Act" shall mean the Hart-Scott-Rodino  Antitrust Improvements Act
           of 1976, as amended,  and the rules and  regulations  promulgated
           thereunder.

         "Indebtedness"  of any  Person  at  any  date  shall  include  (i)  all
indebtedness  of such Person for  borrowed  money or for the  deferred  purchase
price of property or services (other than current trade liabilities  incurred in
the  ordinary  course of  business  and  payable in  accordance  with  customary
practices) and including earn-out or similar contingent  purchase amounts,  (ii)
any other  indebtedness  of such  Person  which is  evidenced  by a note,  bond,
debenture  or similar  instrument,  (iii) all  obligations  of such Person under
capitalized   leases,  (iv)  all  obligations  of  such  Person  in  respect  of
acceptances  issued  or  created  for  the  account  of  such  Person,  (v)  all
<PAGE>


liabilities secured by any Lien on any property owned by such Person even though
such Person has not assumed or otherwise  become liable for the payment  thereof
and (vi) all guarantees by such Person of obligations of others.

         "Instruments  of Transfer"  shall have the meaning set forth in Section
2.1(b) hereof.

         "Intellectual  Property"  shall mean all  intellectual  property rights
used in the  operation  of the Division as currently  conducted,  including  all
patents  and  patent  applications,   trademarks,  trademark  registrations  and
applications, service marks, service mark registrations and applications, logos,
designs,  slogans and general  intangibles  of like  nature,  together  with all
goodwill  related  to  the  foregoing,   trade  names,   copyrights,   copyright
registrations and applications,  Computer Programs,  technology,  trade secrets,
know-how, confidential confirmation, proprietary processes and formulae.

         "IRS" shall mean the Internal Revenue Service of the United States.

         "Knowledge"  means actual knowledge after reasonable due inquiry of any
officer or director of the applicable Person.

         "Laws" shall mean any federal,  state,  foreign or local law,  statute,
ordinance, rule, regulation, order, judgment or decree, administrative order, or
administrative and judicial decision.

         "Liabilities" shall mean debts, liabilities,  commitments, obligations,
duties  and  responsibilities  of any kind and  description,  whether  absolute,
accrued,  contingent,  monetary or  nonmonetary,  direct or  indirect,  known or
unknown, matured or unmatured or of any other nature.

         "Licenses" shall have the meaning set forth in Section 4.14(d) hereof.

         "Liens"  shall  mean any lien,  pledge,  mortgage,  security  interest,
lease, charge,  option, right of first refusal,  easement,  servitude,  transfer
restriction under any shareholder or similar agreement, or any other encumbrance
of any nature whatsoever; except liens for taxes not yet due and payable.

         "Litigation"  shall mean any  litigation,  legal  action,  arbitration,
proceeding,  material demand, material claim or investigation pending, or to the
Knowledge of the Sellers or BCGI threatened, against, affecting or brought by or
against  either of the Sellers or BCGI,  relating to the  Division or any of the
Assets or Assumed Liabilities.

         "Marks" shall mean all trade names,  trademarks,  service marks,  brand
names,  brand marks,  fictitious names or other  Intellectual  Property relating
thereto.

         "Material  Adverse  Effect" shall mean, with respect to the same or any
similar events, acts, conditions or occurrences,  whether individually or in the
aggregate,  a material adverse effect on or a material adverse change in (i) the
Assets  or  the  Assumed  Liabilities,  (ii)  any of  the  business,  prospects,
condition  (financial or  otherwise),  operations,  assets or liabilities of the
Division,  (iii) the  legality  or  enforceability  against  the Sellers of this
<PAGE>

Agreement  or (iv) the ability of each of the Sellers to perform its  respective
obligations  and to  consummate  the  transactions  under  this  Agreement.  For
purposes of clauses (i) and (ii) of this  definition  and without  limiting  the
generality of the foregoing, an effect or change with respect to the same or any
similar event(s),  act(s),  condition(s) or occurrence(s) individually or in the
aggregate with respect to which the Sellers would reasonably be expected to have
$100,000 in the aggregate or more in Damages  being  asserted  against,  imposed
upon  or  sustained  by the  Assets  or  the  Division  taken  as a  whole  or a
corresponding  increase in the Assumed  Liabilities shall constitute a "material
adverse" effect or change.

         "Material  Contracts"  shall  have the  meaning  set  forth in  Section
4.13(a) hereof.

         "Multiemployer  Plan" shall have the meaning set forth in Section 3(37)
of ERISA.

         "New  Employees"  shall have the meaning  set forth in Section  6.10(a)
hereof.

         "Nondelivered  Asset"  shall have the  meaning set forth in Section 2.3
hereof.

         "Other Entity" shall have the meaning set forth in Section 4.2 hereof.

         "Parent" shall have the meaning set forth in the introductory paragraph
of this Agreement.

         "Parties"  shall  have  the  meaning  set  forth  in  the  introductory
paragraph of this Agreement.

         "Party" shall have the meaning set forth in the introductory  paragraph
of this Agreement.

         "Permits"  shall  mean  as  to  any  Person,  all  licenses,   permits,
franchises, orders, approvals,  concessions,  registrations,  authorizations and
qualifications under any federal,  state, local or foreign laws with any and all
Governmental  Authorities or with any and all industry or other non-governmental
self-regulatory organizations that are issued to such Person.

         "Person"  shall  mean an  individual,  a  corporation,  a  partnership,
limited  liability  company,  an  association,   a  trust  or  other  entity  or
organization.

         "Preexisting  Business"  shall  mean  (a) any  agreement,  contract  or
arrangement  existing as of the Closing Date for the  provision of  Teleservices
Products and Services by Parent or its Affiliates; (b) Teleservices Products and
Services business based upon outstanding or existing  proposals of Parent or its
Affiliates as of the Closing Date, to wit: AT&T Fixed  Wireless  Division  (also
known as, Digital Broadband) for provisioning,  customer care, sales and billing
support;  Rogers Cantell Wireless  division  customer care;  BellSouth  Mobility
provisioning and customer care;  Qwest Wireless  customer care and inbound sales
and SBC Wireless  Hispanic  customer  care;  (c) any  Teleservices  Products and
Services provided to Verizon  Communications,  or its successors and assigns, as
deemed  by  Verizon  Communications  or  its  successor  and  assigns  to  be in
substitution for Teleservices Products and Services currently provided by Parent
or its Affiliates to Verizon's CLEC Division; and (d) any subsequent extensions,
renewals,  modifications  and  amendments  related to the business  described in
subparagraphs  (a), (b) and (c) above.  For the avoidance of doubt,  Preexisting
<PAGE>

Business shall not include any business  generated by Parent,  Purchaser and any
of their Affiliates, based exclusively upon the opportunity introduced to Parent
by  the  Sellers  relating  to  Verizon  Communication's  Great  Lakes  wireless
communications business.

          "Prohibited  Transactions" shall mean any prohibited transaction under
Section  4975 of the Code or  Section  406 or 407 of ERISA  with  respect to any
Employee Benefit Plan.

         "Projections"  shall  have the  meaning  set  forth in  Section  4.6(c)
hereof.

         "Purchase  Price"  shall have the meaning  set forth in Section  3.1(a)
hereof.

         "Purchaser"  shall  have the  meaning  set  forth  in the  introductory
paragraph of this Agreement.

         "Purchaser Indemnified Parties" shall mean Purchaser,  Parent and their
successors, assigns, Affiliates and the agents and employees of any of them.

         "Qualifying Revenue" for calendar years 2001, 2002, 2003 and 2004 shall
mean  the  difference  between  (i)  the  sum of (y) the  annual  gross  revenue
recognized in accordance with US GAAP by Purchaser,  Parent and any Affiliate of
Purchaser or Parent for the  respective  calendar  year derived  solely from the
following  sources:  (A) those Contracts set forth on Attachments 1 and 2 to the
Assignment and Assumption of Contracts  Agreement,  and any subsequent renewals,
work  authorizations,  amendments  or  modifications  thereto  entered  into  by
Purchaser, Parent and any Affiliate of Purchaser or Parent; (B) any extension of
the existing relationships with the parties to the



<PAGE>


                    Confidential Materials omitted and filed
                         separately with the Securities
                            and Exchange Commission.
                           Asterisks denote omissions.

Contracts set forth on  Attachments 1 and 2 to the  Assignment and Assumption of
Contracts  Agreement,  pursuant to new contracts or agreements for the provision
of Teleservices Products and Services to wireless telecommunications carriers by
Purchaser,  Parent and any  Affiliate  of  Purchaser  or Parent,  excluding  any
revenue  derived from any Preexisting  Business;  (C) leads for the provision of
Teleservices Products and Services to wireless teleservices  carriers,  (and any
extension of the business  relationship  with those  parties,  provided that the
agreements and arrangements  from such leads generate revenue of $1,000,000,  or
more,  within the first  twelve (12) months after the  operational  date of such
agreements  and  arrangements),  provided  by  BCGI  pursuant  to the  Strategic
Relationship  Agreement  attached  hereto as Exhibit D, between BCGI and Parent,
resulting in commissionable payments under the Strategic Relationship Agreement;
and (D) leads for the provision of Teleservices Products and Services to parties
unrelated to wireless teleservices Business,  excluding,  however, any renewals,
amendments or modifications  thereto;  plus (z) any revenue actually received by
Purchaser,  Parent or their Affiliates after June 15 of the respective  calendar
year, which revenue was recognized in a previous  calendar year,  beginning with
revenue recognized in calendar year 2001; and (ii) the amount of such recognized
revenue described is subsection (y) above that has not been actually received by
Parent,  Purchaser  or any of  their  Affiliates  on or  before  April  1 of the
succeeding year.

         "Real  Property"  shall have the  meaning  set forth in Section  4.8(b)
hereof.

          "Related  Agreements"  shall have the meaning set forth in Section 4.1
hereof.

          "Resolution Period" shall have the meaning set forth in Section 8.4(c)
hereof.

         "Revenue  Target"  shall  mean the  following  amounts  for each of the
respective  calendar years: (i) $[**] for 2001; (ii) $[**] for 2002; (iii) $[**]
for 2003; and (iv) $[**] for 2004.

         "Schedule"  and any references to specific items therein shall mean the
disclosure schedule delivered by the Sellers to Purchaser contemporaneously with
the execution of this Agreement.

         "Sellers"  shall  have  the  meaning  set  forth  in  the  introductory
paragraph to this Agreement. Unless the context specifically provides otherwise,
use of the term "Sellers"  herein shall mean either of the Sellers  individually
and both of the Sellers collectively.

         "Sellers'  401(k)  Plan"  shall have the  meaning  set forth in Section
6.10(b) hereof.

         "Seller   Indemnified   Parties"  shall  mean  the  Sellers  and  their
successors, assigns, Affiliates and the agents and employees of any of them.

         "Sellers'  Welfare  Plans"  shall have the meaning set forth in Section
6.10(a) hereof.

         "Software"  means  computer  software,  programs  and  databases of the
Division in any form, including Internet web sites, web site content,  member or
user lists and  information  associated  therewith and links,  object code,  run
<PAGE>

time, build time, protocols, operating systems and specifications,  files, data,
databases,  database management code, utilities, user interfaces, menus, images,
icons,  forms,  objects,   screens,  report  formats,   templates,   methods  of
processing, software engines, platforms, data formats, encryption keys and other
security  features,  all  versions,  updates,  corrections,   enhancements,  and
modifications  thereof,  and all  related  documentation,  developer  and design
notes, comments and annotations.

         "Statement  of  Revenue"  shall have the  meaning  set forth in Section
3.1(h) hereof.

         "Subsidiary" shall mean, with respect to any Person, any corporation or
other organization, whether incorporated or unincorporated, of which such Person
or any other  subsidiary  of such  person  beneficially  owns a majority  of the
voting or equity interests.

         "Tax Law" shall mean any Law relating to Taxes.

         "Tax Return" shall mean any return, report, information return or other
document  (including  any related or  supporting  information)  with  respect to
Taxes.

         "Taxes" shall mean all taxes, charges, fees, duties, levies,  penalties
or other assessments  imposed by any Governmental  Authority,  including income,
gross receipts,  excise,  property,  sales,  gain, use, license,  capital stock,
transfer,  franchise,  payroll,  withholding,  social  security or other  taxes,
including any interest, penalties or additions attributable thereto.

         "Teleservices Products and Services" shall mean customer care solutions
for third parties from basic  customer  assistance to full 24x7  duplication  of
customer  care  environments.  In  addition,  services  include  implementation,
training and consulting with respect to customer care solutions.

         "Treasury   Regulations"  shall  mean  the  United  States  Income  Tax
Regulations, including Temporary Regulations, promulgated under the Code, as the
same  may be  amended  hereafter  from  time  to time  (including  corresponding
provisions of succeeding U.S. Income Tax Regulations).

         "US  GAAP"  means  the  United  States  generally  accepted  accounting
principles.

         Section 1.2 Terms Generally. The definitions in Section 1.1 shall apply
equally to both the singular and plural forms of the terms defined. Whenever the
context may require,  any pronoun  shall  include the  corresponding  masculine,
feminine and neuter forms. The words "include," "includes" and "including" shall
be deemed to be followed by the phrase "without limitation" even if not followed
actually by such phrase unless the context expressly provides otherwise.  Unless
otherwise expressly defined,  terms defined in the Agreement shall have the same
meanings  when used in any Exhibit or Schedule and terms  defined in any Exhibit
or Schedule  shall have the same  meanings  when used in the Agreement or in any
other  Exhibit  or  Schedule.   The  words  "herein,"   "hereof,"  "hereto"  and
"hereunder" and other words of similar import refer to this Agreement as a whole
and  not to any  particular  provision  of  this  Agreement.  The  phrase  "made
available" in this  Agreement  shall mean that the  information  referred to has
been made  available  by the Party in  question.  The phrases  "the date of this
Agreement,"  "the date hereof," and terms of similar import,  unless the context
otherwise  requires,  shall be  deemed  to  refer  to the date set  forth in the
introductory paragraph of this Agreement. References to "dollars" or "$" in this
<PAGE>

Agreement  shall  mean  United  States  dollars  unless  the  context   provides
otherwise.

                                   ARTICLE II
                      ACQUISITION AND DISPOSITION OF ASSETS

         Section 2.1       Purchase and Sale of Assets

                  (a) Upon the  terms  and  subject  to the  conditions  of this
Agreement,  at the  Closing  the  Sellers  and BCGI will sell,  convey,  assign,
transfer and deliver to Purchaser,  and Purchaser will purchase and pay for, all
of the Sellers' and BCGI's right, title and interest in and to all of the assets
listed on  Schedule  2.1(a),  which  consist of all of the  properties,  assets,
claims, contracts, Intellectual Property and businesses of every kind, character
and  description,  whether  tangible or  intangible,  whether real,  personal or
mixed, whether accrued,  contingent or otherwise,  and wherever located, used in
the operation of and  constituting  the Division  (collectively  the  "Assets"),
except the Excluded Assets including, without limitation, the following:

                    (i)  all  Intellectual  Property of the  Division  listed on
                         Schedule 2.1(a)(i);

                    (ii) all contracts,  agreements,  contract  rights,  license
                         agreements,  purchase and sales orders,  quotations and
                         other  executory  commitments  of each  Seller and BCGI
                         entered into in  connection  with the  operation of the
                         Division    listed   on   Schedule    2.1(a)(ii)   (the
                         "Contracts");

                    (iii)all Computer  Programs,  computer equipment and related
                         software and software  licenses,  office  equipment and
                         other  personal  property  of the  Division  listed  on
                         Schedule 2.1(a)(iii);

                    (iv) all  books of  account,  customer  and  supplier  lists
                         including  addresses,   drawings,   files,  papers  and
                         records of or relating to the Division;

                    (v)  all  deposits,  advance  payments,  prepaid  items  and
                         expenses,   deferred  charges,  rights  of  offset  and
                         credits and claims for refund of the Division listed on
                         Schedule 2.1(a)(v);

                    (vi) all claims,  rights and causes in action  against third
                         parties and all rights to insurance  proceeds  relating
                         to any damage, destruction or impairment of the Assets;

                    (vii)subject  to  the  receipt  of  necessary   consents  or
                         approvals  to  transfer  pursuant  to the  transactions
                         contemplated in this Agreement, all licenses,  permits,
                         consents   and    certificates   of   any   regulatory,
                         administrative  or other  governmental  agency  or body
                         issued  to or  held  by each  Seller  necessary  to the
                         conduct of the business of the Division;

                    (viii) all fixed assets and inventory of the Division;

<PAGE>

                    (ix) the leasehold interests list on Schedule 2.1(a)(ix) and
                         all of the Sellers'  rights in  leasehold  improvements
                         related thereto;

                    (x)  all goodwill,  if any,  associated  with the Assets and
                         the Division; and

                    (xi) all other  miscellaneous  items  set forth on  Schedule
                         2.1(a)(xi).

          (b) The sale,  conveyance,  assignment,  transfer  and delivery of the
          Assets will be  effected  by  delivery  by the Sellers  and/or BCGI to
          Purchaser of (i) the Bill of Sale,  (ii) the Assignment and Assumption
          of  Contracts  Agreement  and (iii)  such  other  good and  sufficient
          instruments of conveyance,  transfer and assignment (together with the
          Bill of Sale and the Assignment and Assumption of Contracts Agreement,
          the  "Instruments  of  Transfer")  as  shall be  necessary  to vest in
          Purchaser full right, title and interest in and to the Assets.

          (c) Upon the terms and subject to the  conditions  of this  Agreement,
          including  but not  limited  to the  exceptions  set forth in  Section
          2.1(d),  at the  Closing  Purchaser  will (i) assume and agree to pay,
          perform and discharge as and when due the  liabilities and obligations
          of the Sellers or BCGI listed in  Schedule  2.1(c)(1)  and (ii) assume
          and  agree  to  perform  and  discharge  all  of the  liabilities  and
          obligations under the agreements listed on Schedule  2.1(c)(2),  which
          relate to the Division and are to be performed on or after the Closing
          Date (collectively,  the "Assumed Liabilities"). The assumption of the
          Assumed  Liabilities  by  Purchaser  will be  effected  by delivery by
          Purchaser  to  the  Sellers  of  the  duly  executed   Assignment  and
          Assumption of Contracts Agreement.

          (d)  Except  for  the  Assumed  Liabilities  and as  may be  expressly
          provided for in this Agreement, Purchaser shall not assume and neither
          the Sellers,  BCGI nor their  Affiliates shall assign to Purchaser and
          the  Sellers,  BCGI and their  Affiliates,  as is  appropriate,  shall
          remain  liable for, any liability or  obligation,  direct or indirect,
          absolute  or  contingent,  of the  Sellers,  BCGI  or any  Subsidiary,
          division,  associate  or  Affiliate  of the  Sellers,  BCGI  or of any
          Person,  relating to (i) Taxes with respect to or  attributable to the
          Assets  for  all  taxable  periods  through  the  Closing  Date or the
          properties,  business  or  operations  of  the  Sellers,  BCGI  or any
          Subsidiary,  division,  associate  or Affiliate of the Sellers or BCGI
          and Taxes of the Sellers or BCGI with  respect to or  attributable  to
          the   transactions   contemplated   hereby  or  otherwise,   (ii)  any
          liabilities  associated  with the  Excluded  Assets,  (iii)  any other
          liabilities  of the Sellers or BCGI not listed on  Schedule  2.1(c)(1)
          including,  without limitation,  any other Indebtedness of the Sellers
          or BCGI and all  noncompete  payments,  change  of  control  payments,
          outstanding  severance  payments,  liabilities  related to the Assets,
          loans  to  or  from  officers  or  shareholders,  amounts  related  to
          intercompany  balances and obligations  related to prior acquisitions,
          of the Sellers or BCGI and (iv) any other  liabilities  or obligations
          of the Sellers,  BCGI or their  Affiliates  not  expressly  assumed by
          Purchaser  (subsections (i) through (iv)  collectively  referred to as
          the "Excluded Liabilities").

         Section 2.2 Excluded  Assets The Assets shall not include any assets of
the  Sellers or BCGI set forth on  Schedule  2.2  (collectively,  the  "Excluded
Assets"), including without limitation all accounts receivable, cash and any tax
refunds  of the  Sellers  for  operations  of the  Division  on or  prior to the
Closing,  all of the  Sellers'  and BCGI's  right,  title and interest in and to
which shall be retained by the Sellers or BCGI, as applicable.
<PAGE>

         Section  2.3  Nondelivered   Assets.   Notwithstanding   anything  else
contained in this Agreement,  in the event that an Asset is not delivered by the
Sellers or BCGI to Purchaser at Closing (a "Nondelivered Asset"), the Sellers or
BCGI shall  deliver  such Asset to Purchaser as soon as the Sellers or BCGI have
actual knowledge of the existence of such Nondelivered Asset; provided, however,
that if any equipment listed on Schedule 2.3 shall remain on the premises of the
Sellers or BCGI thirty (30) days after the Closing,  then Purchaser shall pay to
the Sellers the sum of $1,000.00 per month until  Purchaser gives written notice
to the Sellers  that  Purchaser no longer  requires  the use of such  equipment,
which  shall not be more than  twelve (12) months  following  the  Closing.  Any
equipment  left on the  premises  for more than  twelve  (12)  months  after the
Closing  may be  disposed of by the  Sellers.  Purchaser  shall pay the costs of
maintenance of such equipment while on the premises of the Sellers and the costs
of disposal of such equipment. Purchaser shall insure the equipment against loss
at its own  expense.  If  Purchaser  desires  to have the  equipment  shipped to
another  location,  it shall  give  prior  written  notice to the  Sellers,  and
Purchaser shall arrange to have the equipment moved at its expense.

         Section 2.4 No Assignment If Breach. Notwithstanding anything contained
in this  Agreement to the  contrary,  this  Agreement  shall not  constitute  an
agreement to assign any of the Assets, or to assume any Assumed Liabilities,  if
the  attempted  assignment or assumption of the same, as a result of the absence
of the consent or authorization  of a third party,  would constitute a breach or
default under any lease,

agreement,  encumbrance  or commitment or would in any way adversely  affect the
rights, or increase the obligations,  of any Party with respect thereto or would
otherwise  affect the  ability of the  Purchaser  to receive  the benefit of the
Assets. If any such consent or authorization is not obtained, or if an attempted
assignment or assumption  would be  ineffective  or would  adversely  affect the
rights or benefits or increase the  obligations of Purchaser with respect to any
such Assets or Assumed Liabilities, as appropriate, then the Parties shall enter
into such reasonable  cooperative  arrangements  (including  without  limitation
sublease, agency, partial closing, management, indemnity or payment arrangements
and  enforcement  at the cost and for the  benefit of  Purchaser  of any and all
rights of the Sellers  against an involved  third  party) to provide the Parties
with  such  benefits  and   obligations  as  most  closely   approximate   those
contemplated by this Agreement.


                                   ARTICLE III
                              PAYMENT AND DELIVERY

         Section 3.1       Purchase Price; Allocation; Earn-Out

         (a) Purchase  Price and Payment.  The total  purchase  price under this
Agreement shall be the sum of FIFTEEN MILLION DOLLARS ($15,000,000.00), less the
amount of the Assumed  Liabilities  described on Schedule  2.1(c) (the "Purchase
Price").   On  the  Closing  Date,   Purchaser  will  (i)  deliver  to  Wireless
TeleServices the Purchase Price payable to Wireless  TeleServices in immediately
available  United States funds by wire transfer in accordance with the terms and
provisions set forth herein and (ii) assume the Assumed Liabilities.
<PAGE>

         (b) Allocation of Consideration.  The aggregate  consideration  paid by
Purchaser to Wireless  TeleServices  pursuant to Section 3.1(a) hereof, shall be
allocated among the Assets as set forth on Exhibit A attached hereto.  Exhibit A
shall also set forth the specific Seller and Purchaser of the Assets for which a
portion of the Purchase Price is being allocated  thereunder.  The allocation of
the Purchase  Price was bargained and negotiated for and each Party hereto shall
file all Tax  Returns  (including  Form 8594 which has been  agreed  upon by the
Purchaser  and the  Sellers) in a manner  consistent  with Exhibit A. As soon as
reasonably  practicable,  Purchaser  will  propose a  preliminary  Form 8594 and
submit such Form 8594 for Sellers' review and concurrence.



<PAGE>


    Confidential                                 Materials   omitted  and  filed
                                                 separately  with the Securities
                                                 and    Exchange     Commission.
                                                 Asterisks denote omissions.


         (c) Earn-Out Payment. If the Qualifying Revenue for calendar year 2001,
2002,  2003 or 2004  equals or exceeds  the  respective  Revenue  Target for the
applicable year, subject to Section 8.4 hereof, Purchaser or Parent shall pay to
Wireless TeleServices,  in cash in immediately payable funds pursuant to Section
3.1(h)  hereof,  an amount equal to $[**](the  "Earn-Out  Payment")  (subject to
adjustment  pursuant to Section 3.1(d) below). No Earn-Out Payment may be earned
for revenues recognized after December 31, 2004.

         (d) Earn-Out  Payment  Adjustment.  The Earn-Out  Payment to be paid by
Purchaser or Parent with respect to any applicable  year shall be adjusted up or
down based on the Qualifying Revenue applicable for such year as a percentage of
the  applicable  Revenue  Target for such year in accordance  with the following
schedule:

                  (i) if Qualifying Revenue is equal to or greater than [**]% of
         the  applicable  Revenue  Target but less than [**]% of the  applicable
         Revenue Target, Wireless TeleServices shall be entitled to receive[**]%
         of the Earn-Out Payment;

                  (ii) if  Qualifying  Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment;

                  (iii) if Qualifying  Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment;

                  (iv) if  Qualifying  Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment;

                  (v) if Qualifying Revenue is equal to or greater than [**]% of
         the  applicable  Revenue  Target but less than [**]% of the  applicable
         Revenue Target, Wireless TeleServices shall be entitled to receive * of
         the Earn-Out Payment ;

                  (vi) if  Qualifying  Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment;



<PAGE>


                    Confidential Materials omitted and filed
                         separately with the Securities
                            and Exchange Commission.
                           Asterisks denote omissions.


                  (vii) if Qualifying  Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment;

                  (viii) if Qualifying Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment;

                  (ix) if  Qualifying  Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment;

                  (x) if Qualifying Revenue is equal to or greater than [**]% of
         the  applicable  Revenue  Target but less than [**]% of the  applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment;

                  (xi) if  Qualifying  Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue Target, Wireless TeleServices shall be entitled to receive[**]%
         of the Earn-Out Payment;

                  (xii) if Qualifying  Revenue is equal to or greater than [**]%
         of the applicable  Revenue Target but less than [**]% of the applicable
         Revenue  Target,  Wireless  TeleServices  shall be  entitled to receive
         [**]% of the Earn-Out Payment; and

                  (xiii) if Qualifying Revenue is equal to or greater than [**]%
         of the  applicable  Revenue  Target,  Wireless  TeleServices  shall  be
         entitled to receive [**]% of the Earn-Out Payment.

Wireless  TeleServices  is not entitled to receive the  Earn-Out  Payment in any
year in which  Qualifying  Revenue is less than [**]% of the applicable  Revenue
Target for such year.

         (e)  Earn-Out  Recalculation.  In  the  event  that  either  Parent  or
Purchaser collects any revenue after April 1st and on or before June 15th of the
calendar year  following the calendar year in which such revenue was  recognized
in  accordance  with US GAAP,  Qualifying  Revenue  for such prior year shall be
recalculated   to  include  such   collected   revenue.   If,  based  upon  such
recalculation,  Wireless  TeleServices  would have been  entitled to an Earn-Out
Payment for such calendar year or a greater  Earn-Out  Payment than was actually
earned for such calendar year, Purchaser shall pay to Wireless  TeleServices the
positive  difference  between  the  adjusted  Earn-Out  Payment  based  upon the
recalculation  of  Qualifying  Revenue  less  the  Earn-Out  Payment,   if  any,
originally  earned by Wireless  TeleServices  pursuant to Section  3.1(c)  (such
difference being the "Earn-Out Adustment  Amount").  The Purchaser shall pay any
Earn-Out  Adjustment Amount in cash in immediately  available funds on or before
June 30 of the  applicable  year. No adjustment  pursuant to this Section 3.1(e)
shall be made for any revenue collected after June 15, 2005.
<PAGE>

         (f) Limitations on Earn-Out Payments.  Notwithstanding  the obligations
of Purchaser under Sections 3.1(c) and 3.1(d) to pay the Earn-Out  Payments upon
the  attainment  of the  Revenue  Targets  and under  Section  3.1(e) to pay the
Earn-Out  Adjustment  Amounts,  in no event shall the  aggregate of all Earn-Out
Payments and Earn-Out Adjustment Amounts earned exceed $20,000,000. At such time
as the Sellers have earned  Earn-Out  Payments and Earn-Out  Adjustment  Amounts
equal to  $20,000,000.,  the  provisions of Sections  3.1(c),  3.1(d) and 3.1(e)
shall be of no further force and effect.

         (g) Earn-Out Guaranty. Parent, by its execution of this Agreement, does
hereby  guarantee  the payment of any and all  Earn-Out  Payments  and  Earn-Out
Adjustment  Amounts  payable  under the terms  hereof.  Subject to  Section  8.4
hereof,  if Purchaser fails to pay any Earn-Out  Payment or Earn-Out  Adjustment
Amount due hereunder, Parent will make such payment.

         (h) Payment  and Audit  Rights.  Purchaser  and Parent  shall  maintain
records  of  Qualifying  Revenue  under  the terms of this  Agreement.  All such
records shall be maintained in accordance with recognized  accounting practices.
For each of the calendar  years ended 2001,  2002,  2003 and 2004,  Parent shall
prepare and deliver,  or cause to be  delivered,  to BCGI at a  reasonable  time
after the  determination  of  Qualifying  Revenue  for each such year (but in no
event later than April 5 of the applicable  calendar year), a certificate of the
Parent's Chief Financial Officer stating the determination of Qualifying Revenue
for such calendar year, which statement shall in reasonable detail set forth the
basis for such  determination  (the "Statement of Revenue").  Unless there is an
objection to the Statement of Revenue as provided  below,  any Earn-Out  Payment
due hereunder  shall be paid no later than fifteen (15) days following  delivery
to BCGI of the Statement of Revenue. Within ten (10) days following the delivery
of the  Statement  of  Revenue  by  Parent  to BCGI,  BCGI may  provide  written
objection  to  Parent  of the  calculation  of  Qualifying  Revenue.  If BCGI so
objects,  the Parties shall attempt to resolve such dispute by  negotiation.  If
the Parties are unable to resolve  such dispute  within  twenty (20) days of any
objection by BCGI, the Parties shall appoint one of the five largest independent
certified public  accountants,  as shall be mutually  agreed,  who shall, at the
Sellers' and  Purchaser's  joint  expense,  review the  Statement of Revenue and
determine the amount of Qualifying Revenue.  The finding of such accounting firm
shall be binding on the Parties. The Sellers shall have the right to examine and
audit,  at their own cost and expense,  the records of Purchaser  upon which the
Statement  of Revenue  has been  prepared,  during  normal  business  hours upon
reasonable advance written notice.

         Section  3.2  Closing.  Subject to the terms of Article VII and Section
2.3 hereof,  the sale,  conveyance,  assignment,  transfer  and  delivery of the
Assets by the Sellers and payment of the Purchase  Price and  assumption  of the
Assumed  Liabilities by Purchaser  (hereinafter called the "Closing") shall take
place on or before  December 31, 2000 at the offices of Hogan & Hartson  L.L.P.,
1200 17th Street,  Suite 1500,  Denver,  Colorado  80202, or on such other date,
time and place as may be mutually agreed upon by the Parties hereto. The date on
which  the  Closing  occurs  is  referred  to  herein  as  the  "Closing  Date."
Notwithstanding  the foregoing or any other  provision of this  Agreement to the
contrary,  the  Parties  hereto  agree  that  the  closing  of the  transactions
contemplated herein shall be deemed to take effect at 12:01 A.M. (Mountain Time)
on the Closing Date.

        Section 3.3  Deliveries  by the Sellers.  At the  Closing,
the Sellers and BCGI shall deliver or cause to be delivered to Purchaser:

<PAGE>

          (a)  A duly executed  Bill of Sale relating to the Assets  referred to
               in Section 2.1 hereof;

          (b)  Such other good and  sufficient  Instruments of Transfer as shall
               be necessary to vest in Purchaser  all of the Sellers' and BCGI's
               title to the Assets free and clear of all Liens;

          (c)  The certificate referred to in Section 7.2(d) hereof;

          (d)  Copies of all consents, approvals, authorizations, agreements and
               other documentation required pursuant to Section 7.2 hereof;

          (e)  Strategic  Relationship  Agreement  duly  executed by BCGI in the
               form attached hereto as Exhibit  D;



          (f)  Employment Offer Letters, duly executed by the Hired Employees;

          (g)  CCST License and  Maintenance  Agreements,  duly  executed by the
               Sellers and BCGI in the forms attached hereto as Exhibit F.

          (h)  Assignment and Assumption of Contracts  Agreement,  duly executed
               by the Sellers and BCGI in the form attached hereto as Exhibit E.

          (i)  Unanimous  written  consents and approvals of this  Agreement and
               all actions contemplated hereby by the Boards of Directors of the
               Sellers and BCGI and the shareholders of the Sellers;

          (j)  Legal  opinion  of Ropes & Gray in the form  attached  hereto  as
               Exhibit C; and


          (k)  Such  other  documents,   instruments  and  writings   reasonably
               requested by

          Purchaser at or prior to the Closing.  Purchaser  will  thereupon take
               actual   possession   of  the  Assets  and  assume  the   Assumed
               Liabilities.

          Section 3.4 Deliveries by Purchaser.  At the Closing,  Purchaser shall
               deliver to the Sellers ----------------------- and/or BCGI:

          (a)  The Purchase Price payable in immediately available United States
               funds  by  wire  transfer  to such  account  or  accounts  as are
               designated by the Sellers;

          (b)  A duly executed  Assignment and Assumption of Contracts Agreement
               relating  to the  Assumed  Liabilities,  referred  to in  Section
               2.1(c) hereof;

          (c)  The certificate referred to in Section 7.3(c) hereof;

          (d)  Employment Offer Letters with respect to the Hired Employees; and

          (e)  Such  other   documents,   instruments  and  writing   reasonably
               requested by the Sellers at or prior to the Closing.

                                   ARTICLE IV
<PAGE>


                 REPRESENTATIONS AND WARRANTIES OF THE SELLERS

         The following  representations and warranties are made to Purchaser and
Parent jointly and severally by the Sellers and BCGI:

         Section 4.1  Authorization  and Validity.  Each of the Sellers and BCGI
have full  corporate,  power and  authority  to enter into this  Agreement,  the
Instruments  of Transfer and the Strategic  Relationship  Agreement and the CCST
License and Maintenance  Agreements (the "Related  Agreements") and to carry out
their  obligations  hereunder  and  thereunder.  The  execution,   delivery  and
performance by each of the Sellers and BCGI of this  Agreement,  the Instruments
of Transfer and the Related Agreements,  and the consummation by the Sellers and
BCGI of the  transactions  contemplated  hereby and thereby,  have been duly and
validly  authorized  by the boards of  directors of each of the Sellers and BCGI
and the shareholders,  as applicable,  thereof and no other corporate proceeding
on the part of the Sellers or BCGI, or the shareholders thereof, is necessary to
authorize the execution and delivery by the Sellers and BCGI of this  Agreement,
the Instruments of Transfer and the Related  Agreements,  or the consummation by
the Sellers and BCGI of the transactions  contemplated  hereby or thereby.  This
Agreement, the Instruments of Transfer and the Related Agreements have been duly
and validly  executed and  delivered  by the Sellers and BCGI and,  assuming the
same  constitute a valid and binding  obligation of any other Parties  hereto or
thereto,  constitute  a valid and  binding  obligation  of the  Sellers and BCGI
enforceable  against the Sellers and BCGI in accordance with their terms, except
that (i) such enforcement may be subject to applicable bankruptcy, insolvency or
other  similar laws,  now or hereafter in effect,  affecting  creditors'  rights
generally and (ii) the remedy of specific  performance  and injunctive and other
forms of  equitable  relief  may be  subject to  equitable  defenses  and to the
discretion of the court before which any proceeding therefor may be brought.

         Section 4.2  Subsidiaries.  Schedule  4.2 sets forth the name,  form of
organization,  jurisdiction  of  organization,   capitalization  and  percentage
ownership  of any Person in which the  Sellers  directly or  indirectly  own any
equity or other ownership interest (an "Other Entity") other than such interests
that are Excluded Assets.  Except as set forth on Schedule 4.2, the Sellers have
no Subsidiaries.  All outstanding shares of capital stock, partnership interests
and other ownership interests of each Other Entity are owned beneficially and of
record by the Sellers free and clear of any Liens, preemptive rights and similar
rights. Except for the Other Entities, neither of the Sellers owns any equity or
other ownership interests in any other Person.

         Section 4.3  Organization.  Each Seller and BCGI (i) is duly organized,
validly  existing and in good standing in accordance  with the Laws of the state
of its incorporation,  (ii) has full corporate power and authority to own all of
its properties and assets, including the Assets, and to carry on its business as
it is now being conducted and (iii) is duly qualified and in good standing to do
business  in each  jurisdiction  in which  the  nature  of its  business  or the
ownership  or leasing of its  properties  makes  such  qualification  necessary,
except where the failure to be so qualified  could not reasonably be expected to
have,  individually or in the aggregate,  a Material Adverse Effect. The Sellers
have  delivered to Purchaser a complete and correct copy of the  certificate  of
incorporation  and  bylaws  or  other  organizational  documents  of each of the
Sellers. Such organizational  documents are in full force and effect and neither
of the Sellers is in material violation of any provision of such  organizational
documents.
<PAGE>

         Section 4.4 No Conflict.  Except as set forth on Schedule 4.4,  neither
the execution,  delivery or performance of this Agreement or the other documents
and  instruments  to be executed and  delivered by the Sellers or BCGI  pursuant
hereto,  nor  the  consummation  by the  Sellers  or  BCGI  of the  transactions
contemplated  hereby or thereby,  nor compliance by the Sellers or BCGI with any
of the  provisions  hereof or thereof,  will (i) conflict  with or result in any
breach  of any  provision  of the  articles  of  incorporation  or bylaws of the
Sellers  or BCGI,  (ii)  constitute  a change in control  under or  require  the
consent  from or the giving  notice to a third  party,  result in a violation or
breach of, or constitute (with or without due notice or lapse of time or both) a
default (or give rise to any right of  termination,  amendment,  cancellation or
acceleration)  under,  or  result  in the  creation  of any Lien upon any of the
Assets  pursuant  to,  any  of  the  terms,  conditions  or  provisions  of  any
contractual  obligation  of either of the  Sellers or BCGI,  (iii)  violate  any
order, writ, injunction, decree, statute, rule or regulation of any Governmental
Authority  applicable to the Sellers or BCGI or to which any of their properties
or assets  (including  the Assets) may be bound or (iv) result in triggering any
right of first  refusal or other right  under any  shareholder,  partnership  or
joint  venture  agreement  to which  either of the  Sellers  or BCGI is a party,
except in the case of clauses (ii), (iii) or (iv) for such violations,  breaches
or defaults which would not,  individually or in the aggregate,  have a Material
Adverse Effect.

         Section 4.5 Governmental Consents. Except for the filing and expiration
of the  applicable  waiting  period  required  by the HSR  Act,  or the  earlier
termination  thereof,  no consent,  order or authorization  of, or registration,
declaration or filing with, any Governmental Authority is required in connection
with  the  execution,   delivery  and  performance  of  this  Agreement  or  the
consummation of the transactions contemplated hereby.

          Section  4.6  Financial   Statements;   No  Undisclosed   Liabilities;
               Forecasts.


(a)BCGI  has  made   available  to  Parent  and   Purchaser   the  (i)  audited,
   consolidated financial statements of BCGI for the fiscal years ended December
   31,  1997,  1998 and 1999,  and (ii) the  unaudited,  consolidated  financial
   statements  of BCGI  for the  six  (6)  month  period  ended  June  30,  2000
   (collectively,  the "Financial  Statements").  The Financial  Statements have
   been  prepared  in  accordance  with US GAAP  applied on a  consistent  basis
   throughout  the periods  indicated  (except as may be  indicated in the notes
   thereto)  and  each  fairly  presents  the  financial  position,  results  of
   operations and cash flows of BCGI as at the respective  dates thereof and for
   the respective  periods  indicated  therein except as otherwise noted therein
   (subject,  in the case of the unaudited  statements,  to normal and recurring
   year end  adjustments  that would not have a Material  Adverse  Effect).  The
   unaudited  financial  statements  of the  Division for the fiscal years ended
   December 31, 1997,  1998,  1999 and the nine (9) month period ended September
   30, 2000 (the "Division Financial Statements") are attached hereto as Exhibit
   4.6(a).  The Division  Financial  Statements have been prepared in accordance
   with US GAAP applied on a consistent  basis for the periods  indicated (other
   than the ommission of footnote disclosure thereto), and present fairly in all
   material respects the operations and financial  condition of the Division for
   the periods and as of the dates  indicated  (subject to normal and  recurring
   year-end adjustments which would not have a Material Adverse Effect).
                  (b) Neither the  Sellers  nor BCGI have any  Liabilities  that
would be material to the business of the Division,  except for such  Liabilities
as (i) are set  forth on  Schedule  4.6(b)  hereto,  (ii) are  reflected  on the
<PAGE>

Balance  Sheet or (iii) were  incurred  since  December  31, 1999 or the Balance
Sheet Date (as  appropriate) in the ordinary course of business  consistent with
past practice and which individually and in the aggregate have not had and could
not reasonably be expected to have a Material Adverse Effect.

                  (c) The Sellers and BCGI have provided to Purchaser and Parent
income  statement  forecasts and  projections  with respect to the Division (the
"Projections"),  which are attached hereto as Schedule  4.6(c).  The Projections
have been  prepared  in good  faith and are based upon  reasonable  assumptions;
however,  the actual  results  may vary  materially  from the  Projections.  The
Sellers  and BCGI are not aware of any  facts or other  information  that  could
result in the Projections being materially inaccurate or untrue.

         Section   4.7  Absence  of  Certain   Changes  or  Events.   Except  as
contemplated  herein or as set forth on Schedule  4.7,  since the Balance  Sheet
Date,  (i) the Sellers and BCGI have conducted the business of the Division only
in the ordinary  course and consistent  with past practice,  (ii) there have not
been any  developments or events which have had or could  reasonably be expected
to have,  individually or in the aggregate,  a Material Adverse Effect and (iii)
neither the Sellers nor BCGI has taken any of the following actions:

(a)(A) sold,  leased,  transferred or disposed of any Assets,  other than assets
   that individually or in the aggregate would not be material,  in either case,
   in the  ordinary  course of business  of the  Division  consistent  with past
   practice,  (B) incurred any Lien thereupon,  except for Liens incurred in the
   ordinary  course of business  consistent with past practice which Liens would
   not in the  aggregate be  material,  (C) acquired or leased any assets of the
   Division other than assets that individually or in the aggregate would not be
   material in the ordinary course of business  consistent with past practice or
   (D) entered into any  commitment or  transaction  with respect to (A), (B) or
   (C) above;
                  (b) (A) incurred,  assumed or refinanced any  Indebtedness  of
the  Division or (B) made any loans,  advances or capital  contributions  to, or
investments in, any Person binding upon the Division;

                  (c)  (A)  changed  any of the  accounting  or tax  principles,
practices  or methods  used by the  Sellers,  except as  required  by changes in
applicable Tax Laws or (B) changed reserve amounts or policies;

                  (d) made any change in the  compensation  payable or to become
payable to any of the officers,  directors,  employees,  agents,  consultants or
Persons  acting  in a similar  capacity  of the  Division  (other  than  general
increases  in wages to  employees  who are not  officers or directors or Persons
acting in a similar  capacity of the Division in the ordinary course  consistent
with  past  practice),  or to  Persons  providing  management  services  to  the
Division,  entered  into  or  amended  any  employment,  severance,  consulting,
termination or other agreement or employee  benefit plan of the Division or made
any loans to any of the Division's  officers,  directors,  employees,  agents or
consultants  or Persons  acting in a similar  capacity or made any change in its
existing  borrowing  or  lending  arrangements  for or on  behalf of any of such
Persons pursuant to an employee benefit plan or otherwise;

                  (e) paid or made any accrual or arrangement for payment of any
pension, retirement allowance or other employee benefit pursuant to any existing
plan,  agreement or  arrangement  to any officer,  director,  employee or Person
<PAGE>

acting in a similar  capacity  of the  Division or paid or agreed to pay or made
any accrual or arrangement for payment to any officers, directors,  employees or
Persons acting in a similar capacity or Affiliates of the Division of any amount
relating to unused  vacation  days,  except  payments and  accruals  made in the
ordinary course of business consistent with past practice, and, from the Balance
Sheet  Date,  adopted or paid,  granted,  issued,  accelerated  or  accrued  any
deferred  salary or other  deferred  payments  or benefits  not in the  ordinary
course of  business  consistent  with past  practice  pursuant  to any  pension,
profit-sharing,  bonus, extra compensation,  incentive,  deferred  compensation,
stock  purchase,  stock  option,  stock  appreciation  right,  group  insurance,
severance  pay,  retirement  or  other  employee  benefit  plan,   agreement  or
arrangement,  or any employment or consulting  agreement with or for the benefit
of any director,  officer,  employee,  agent or consultant or Person acting in a
similar  capacity of the  Division,  whether  past or  present,  or amend in any
material  respect any such existing  plan,  agreement or arrangement in a manner
consistent with the foregoing;

                  (f)      entered into any collective bargaining agreement;

                  (g) made any payments (other than regular compensation payable
to  officers  and  employees  or  Persons  acting in a similar  capacity  of the
Division in the  ordinary  course of business  consistent  with past  practice),
loans,  advances  or other  distributions  to,  or enter  into any  transaction,
agreement or arrangement with, the Division's  officers,  directors,  employees,
agents,  consultants  or  Persons  acting in a similar  capacity,  stockholders,
associates or family members;

                  (h)  made  or  authorized  any  capital  expenditures  for the
Division,  except  in the  ordinary  course  of  business  consistent  with past
practice not in excess of $10,000 individually or $25,000 in the aggregate;

                  (i)  incurred  any Taxes for the  Division,  except  in the
ordinary  course of business  consistent  with past  practice;

                (j) settled or compromised  any Tax liability or agreed to any
adjustment of any Tax attribute or made any election with respect to Taxes of
the Division;

                (k)  failed  to duly  and  timely  file  any Tax  Return  with
the  appropriate Governmental  Authorities  required to be filed by it in a true
and complete and correct form or to timely pay all Taxes shown to be due
thereon;
                (l) (A) entered into, amended, renewed or terminated or waived
any right  under,  any  Material  Contract of the  Division,  or,  except in the
ordinary course of business  consistent with past practice,  any other agreement
with  respect  to the  Division  or (B) taken  any  action or failed to take any
action that, with or without either notice or lapse of time,  would constitute a
material default under any Material Contract of the Division;

                  (m) (A) made  any  change  in its  working  capital  practices
generally, including accelerating any collections of cash or accounts receivable
or  deferring  payments or (B) failed to make timely  payments,  including  with
respect to accounts  payable and liabilities  incurred in the ordinary course of
business;
<PAGE>

                  (n)  failed  to renew (at  levels  consistent  with  presently
existing  levels),  terminated  or  amended  or  failed  to  perform  any of its
obligations  or permitted  any material  default to exist or caused any material
breach  under,  or entered into  (except for renewals in the ordinary  course of
business  consistent  with past  practice),  any  material  policy of  insurance
relating to the Assets;

                  (o)      disposed of or permitted to lapse any material
Intellectual Property of the Division;or

                  (p) provided any  confidential  information of the Division to
any Person, other than to Purchaser and Parent, except in the ordinary course of
business  consistent  with past  practice or otherwise  pursuant to  appropriate
confidentiality  agreements,  and except as  required by any Law,  any  existing
agreements  set forth on  Schedule  4.14 or as may be  reasonably  necessary  to
secure or protect intellectual or other property rights of any of the Sellers.

         Section 4.8       Property, Assets.
                           ----------------

                  (a)  The  Assets  constitute  all of the  properties,  assets,
claims,  contracts,   Intellectual  Property,  and  businesses  of  every  kind,
character  and  description,  whether  tangible  or  intangible,  whether  real,
personal or mixed,  whether  accrued,  contingent  or  otherwise,  and  wherever
located, used in the operation of and constituting the Division. The Sellers and
BCGI own,  or  otherwise  have a valid  leasehold  (or  license,  in the case of
off-the-shelf  software) interest providing  sufficient and legally  enforceable
rights to use, all of the property and assets necessary or otherwise material to
the conduct of the business of the Division.  The Sellers and BCGI have good and
marketable  title to, a valid  leasehold  interest  in, or a license  to use all
Assets  whether or not  reflected  on the Balance  Sheet or  acquired  since the
Balance  Sheet Date,  free and clear of all Liens (other than Liens set forth in
Schedule  4.8(a)  hereof),  other than  immaterial  assets disposed of since the
Balance  Sheet Date in the  ordinary  course of  business  consistent  with past
practice.  Such assets are  generally  in good  operating  condition  and repair
(ordinary  wear and tear  excepted),  have been  maintained in  accordance  with
reasonable  maintenance practices and are suitable for their present uses. Other
than BCGI's equity ownership interests in each of the Sellers, BCGI does not own
or otherwise  have any leasehold or license  interest in any property and assets
necessary or otherwise material to the operation of the conduct of the Division.

                  (b)  Schedule  4.8(b)  contains  a list of all  real  property
leased by the Sellers  ("Real  Property") in connection  with the conduct of the
business of the Division. The Sellers have valid leasehold interests in the Real
Property,  free and clear of all  Liens  except  for  defects  in  title,  Liens
suffered  or  granted  by any  landlord,  or  Liens  which  do not and  will not
materially  interfere  with the use of the Real  Property as  presently  used or
intended  by the  Sellers  to be  used,  otherwise  materially  impair  business
operations at such properties,  or materially detract from the value of the Real
Property as  presently  used or intended by the Sellers to be used.  The current
use of the Real  Property by the Sellers  does not  violate the  certificate  of
occupancy  thereof or, to the  Knowledge  of the  Sellers,  any local  zoning or
similar land use or other Laws.  None of the Sellers has received  notice of any
pending  or  threatened  condemnation  proceeding,  or  of  any  sale  or  other
disposition in lieu of condemnation, affecting any of the Real Property.
<PAGE>

                  (c)  Schedule  4.8(c) sets forth as of  September  30, 2000, a
complete and accurate  list of all  furniture,  equipment,  automobiles  and all
other tangible personal property (including its net book value) owned by, in the
possession  of, or used by the Sellers in  connection  with the  business of the
Division.  Except for personal  property leases,  such personal  property is not
held under any lease,  security agreement,  conditional sales contract, or other
title  retention  or security  arrangement.  None of such  personal  property is
located other than in the possession of the Sellers.

         Section 4.9       Litigation and Claims, Compliance with Laws.
                           -------------------------------------------

                  (a) Schedule  4.9(a) sets forth all  Litigation as of the date
hereof,  including  the name of the  claimant,  the date of the  alleged  act or
omission  and a  detailed  narrative  as to the  nature  of the  alleged  act or
omission in  connection  with such  matters.  Neither the Sellers,  BCGI nor the
Assets are subject to any order, consent decree, settlement or similar agreement
with any Governmental Authority relating to the Division.  There is no judgment,
injunction,   decree,   order  or  other   determination  of  an  arbitrator  or
Governmental  Authority  specifically  applicable to BCGI, the Sellers or any of
their  properties  or assets  relating to the  Division.  Except as disclosed on
Schedule   4.9(a),   there  is  no  Litigation   relating  to  alleged  unlawful
discrimination  or  sexual  harassment.  As of  the  date  hereof,  there  is no
Litigation which seeks to prevent consummation of the transactions  contemplated
hereby or which  seeks  material  damages in  connection  with the  transactions
contemplated hereby.

                  (b) Except as set forth in Schedule  4.9(b),  BCGI and each of
the  Sellers  have  complied  and are in  compliance  with all  Laws  (excluding
Environmental  Laws)  applicable  to BCGI and the Sellers  and their  respective
business.  Except as set forth in Schedule 4.9(b), BCGI and the Sellers hold all
material licenses,  permits and other authorizations of Governmental Authorities
necessary to conduct their respective  business as now being conducted or, under
currently  applicable Laws, to continue to conduct their respective  business as
now being conducted.  Except as set forth in Schedule 4.9(b), there is no intent
to make any  changes in the  conduct of the  businesses  of BCGI or the  Sellers
related to the  Division  that will result in or cause BCGI or the Sellers to be
in noncompliance  with applicable Laws or that will require changes in or a loss
of any such  licenses,  permits or other  authorizations  or an  increase in any
expenses related thereto.  Such licenses,  permits and other  authorizations  as
aforesaid  held by BCGI and the  Sellers are valid and in full force and effect,
and there  are no (i)  actions  pending  or,  to the  Knowledge  of BCGI and the
Sellers,  threatened or (ii) investigations pending or, to the Knowledge of BCGI
and the Sellers, threatened that could result in the termination,  impairment or
non-renewal thereof.

         Section 4.10 Taxes. The Sellers and BCGI have timely filed or caused to
be filed with the appropriate federal, state and local Governmental  Authorities
all Tax Returns required to be filed with respect to or attributable to BCGI and
the  Sellers  and each such Tax  Return is true,  complete  and  correct  in all
material respects.  All Taxes owed by BCGI and the Sellers (whether or not shown
on any Tax Return ), except those which are not yet due and  payable,  have been
paid. Neither BCGI nor the Sellers is currently the beneficiary of any extension
of time within which to file any Tax Return.  All Taxes  required to be withheld
by or with  respect  to BCGI and the  Sellers  have  been  timely  paid  or,  if
applicable,  withheld and paid to the appropriate Governmental Authority.  There
are no deficiencies or assessments of Taxes from any Governmental Authority with
respect to or attributable  to BCGI or the Sellers.  There are no ongoing audits
or examinations of any of the Tax Returns relating to or attributable to BCGI or
<PAGE>

the  Sellers  and  (v)  BCGI or the  Sellers  have  not  granted  any  requests,
agreements,  consents or waivers to extend the statutory  period of  limitations
applicable  to the  assessment of any Taxes with respect to or  attributable  to
BCGI or the Sellers. No claim has ever been made by a Governmental  Authority in
a  jurisdiction  where  either BCGI or the Sellers do not file Tax Returns  that
either  BCGI  and  the  Sellers  are or may  be  subject  to  taxation  by  that
jurisdiction.

         Section  4.11  Environmental  Matters.  The  Sellers  and BCGI to their
Knowledge are in all material  respects in compliance with the provisions of all
Laws relating to pollution, protection of the environment or occupational safety
and health  applicable to them or to real property owned or leased by them or to
the use, operation or occupancy  thereof.  The Sellers and BCGI have not engaged
in any activity in material  violation  of any  provision of any Law relating to
pollution,  protection of the environment or occupational safety and health. The
Sellers and BCGI do not have any  material  liability,  absolute or  contingent,
under any federal,  state or local law relating to pollution,  protection of the
environment or occupational safety and health.

         Section 4.12      Material Contracts.
                           ------------------

                  (a)  Schedule  4.12 lists  (without  duplication)  each of the
following  contracts and other  agreements  (or, in the case of oral  contracts,
summaries  thereof) relating to the business of the Division to which any of the
Sellers or BCGI is a party or by or to which the  Sellers,  BCGI or any of their
assets or properties is bound or subject (such  contracts and  agreements  being
"Material Contracts"):

                    (i)  any agreements  relating to franchise  operations,  and
                         agreements   with  or  relating  to  any  committee  or
                         organization  of,  or   representing,   franchisees  or
                         franchisors;

                    (ii) any  advertising,  market  research and other marketing
                         agreements;

                    (iii)any  employment  (other than standard  sales  associate
                         agreements  and oral  at-will  employment  agreements),
                         severance,   non-competition,   consulting   or   other
                         agreements  of any nature  (other than  standard  sales
                         associate   agreements  and  oral  at-will   employment
                         agreements)  with  any  current  director,  officer  or
                         employee of the Division;

                    (iv) any  agreements  restricting  the ability of any of the
                         Sellers or BCGI to incur Indebtedness;

                    (v)  any  agreements  relating  to the making of any loan or
                         advance by any of the Sellers or BCGI;

                    (vi) any agreements relating to Indebtedness,  interest rate
                         swap  or  hedging  arrangements,   sale  and  leaseback
                         transactions or other similar financing transactions;

                    (vii)any  agreements  providing for the  indemnification  by
                         any of the Sellers or BCGI of any Person,  except those
                         entered into in the ordinary  course of business  which
                         are not material to any of the Sellers or BCGI;

<PAGE>

                    (viii) any agreements with any Governmental Authority;

                    (ix) any agreements  relating to the purchasing of goods by,
                         or the furnishing of services to, any of the Sellers or
                         BCGI (A) requiring  financial  commitments in excess of
                         $10,000 or (B) having a term which is greater  than six
                         months and which is not  terminable by the Seller party
                         thereto  or BCGI on less than 90 days'  notice  without
                         the payment of any termination fee or similar payment;

                    (x)  any contracts,  agreements and other  arrangements  for
                         the sale of assets or for the furnishing of services by
                         any of the  Sellers  or BCGI (A) with firm  commitments
                         having a value in excess  of  $10,000  or (B)  having a
                         term which is greater  than six months and which is not
                         terminable  by the Seller party thereto or BCGI on less
                         than  90  days'  notice  without  the  payment  of  any
                         termination fee or similar payment;

                    (xi) any  broker,  distributor,  dealer,  representative  or
                         agency (other than standard sales associate agreements)
                         agreements;

                    (xii)other   than   license   agreements   related   to  any
                         off-the-shelf  computer  software   applications,   any
                         agreements (including settlement  agreements) currently
                         in effect  pursuant to which any of the Sellers or BCGI
                         license the right to use any  Intellectual  Property to
                         any  Person  or  from  any  Person,  and  research  and
                         development agreements;

                    (xiii) other than  confidentiality  agreements  entered into
                         with Sellers' or BCGI's broker and potential  buyers of
                         the Division,  any  confidentiality  agreements entered
                         into by any of the  Sellers  or BCGI  during the period
                         commencing two years prior to the date hereof  pursuant
                         to which confidential  information has been provided to
                         a third party or by which either of the Sellers or BCGI
                         was  restricted  from  providing  information  to third
                         parties,  other than those  entered  into the  ordinary
                         course of business  relating to any of the  Sellers' or
                         BCGI's operations;

                    (xiv)any  shareholder,  voting  trust or similar  agreements
                         relating  to  either  of the  Sellers  or BCGI to which
                         either of the Sellers or BCGI is a party;

                    (xv) any leases of Real Property;

                    (xvi)any joint venture,  partnership or similar documents or
                         agreements;

                    (xvii) any agreements relating to the provision of mortgage,
                         escrow or title services or relating to the purchase of
                         property  pursuant  to any  guaranteed  sales  or other
                         similar programs;

                    (xviii) any  agreements  that  limit or purport to limit the
                         ability  of  either  of the  Sellers  or  BCGI  to own,
                         operation,  sell, transfer, pledge or otherwise dispose
                         of any assets; and

                    (xix)all other  agreements,  contracts  or  commitments  not
                         made in the  ordinary  course  of  business  which  are
                         material to either of the Sellers or BCGI.
<PAGE>

                  (b) Each Material Contract is in full force and effect, and is
legal,  valid,  binding on and enforceable  against the Seller party thereto and
BCGI and the other  parties  thereto  except  that (i) such  enforcement  may be
subject to the applicable  bankruptcy,  insolvency or other similar laws, now or
hereafter in effect,  affecting  creditors' rights generally and (ii) the remedy
of specific  performance and injunctive and other forms of equitable  relief may
be subject to equitable defenses and to the discretion of the court before which
any  proceeding  therefor may be brought.  Except as set forth on Schedule 4.12,
upon  consummation of the  transactions  contemplated  by this  Agreement,  each
Material  Contract  shall  remain in full force and effect  without  any loss of
benefits  thereunder  and  without  the need to obtain the  consent of any party
thereto  to the  transactions  contemplated  by this  Agreement.  Neither of the
Sellers or BCGI is (and with the giving of notice or lapse of time would not be)
in breach of, or default under,  any Material  Contract and, to the Knowledge of
the Sellers and BCGI, no other party thereto is in breach of, or default  under,
any Material Contract.  Neither of the Sellers nor BCGI has received any notice,
whether oral or written,  that any Material Contract is not enforceable  against
any party thereto,  that any Material  Contract has been  terminated  before the
expiration  of its term or that any  party to a  Material  Contract  intends  to
terminate such Material Contract prior to the termination date specified therein
or does not intend to renew such  Material  Contract upon the  termination  date
specified  therein,  or that any other party is in breach of, or default  under,
any Material Contract. True and complete copies of all Material Contracts or, in
the  case of oral  agreements,  if any,  written  summaries  thereof  have  been
delivered or made available to Purchaser.

         Section 4.13      Intellectual Property.
                           ---------------------

                  (a) Each of the  Sellers  or BCGI is the  sole  and  exclusive
owner of, or has the valid right to use the Intellectual  Property  necessary or
otherwise  material to the conduct of the  business  of the  Division,  free and
clear of all Liens.  Schedule  4.13(a) sets forth a complete  and accurate  list
(including which Party is the owner or licensee  thereof) of all (i) patents and
patent  applications  used or  useful in  connection  with the  business  of the
Division,  (ii) trademark or service mark registrations and applications used or
useful  in  connection  with  the  business  of the  Division,  (iii)  copyright
registrations and applications used or useful in connection with the business of
the  Division  and  (iv)  material  unregistered   copyrights,   service  marks,
trademarks and trade names used or useful in connection with the business of the
Division,  each as owned or licensed by any of the  Sellers.  One or more of the
Sellers or BCGI  currently  is listed in the records of the  appropriate  United
States or state  agency as the sole owner of record  for each owned  application
and registration listed on Schedule 4.13(a).

                  (b) The registrations listed on Schedule 4.13(a) are valid and
subsisting, in full force and effect in all material respects, and have not been
canceled,  expired  or  abandoned.  There is no  pending,  existing,  or, to the
Knowledge  of  the  Sellers  or  BCGI,  threatened,  opposition,   interference,
cancellation  proceeding or other legal or  governmental  proceeding  before any
court or registration  authority in any jurisdiction  against the  registrations
listed on Schedule 4.13(a). There is no pending,  existing, or, to the Knowledge
of the  Sellers  or  BCGI,  threatened  opposition,  interference,  cancellation
proceeding  or other  legal  or  governmental  proceeding  before  any  court or
registration  authority  in any  jurisdiction  against  any of the  Intellectual
Property of the Division.
<PAGE>

                  (c) Schedule 4.13(c) lists all of the Computer  Programs other
than off-the-shelf  applications which are owned, licensed,  leased or otherwise
used by either of the Sellers or BCGI in  connection  with the  operation of the
Division  as  currently  conducted,  and  identifies  which is owned,  licensed,
leased,  or otherwise used, as the case may be. Each Computer  Program listed on
Schedule  4.13(c) is either (i) owned by a Seller or BCGI, (ii) currently in the
public  domain or  otherwise  available to a Seller or BCGI without the license,
lease or consent of any third  party,  or (iii) used under  rights  granted to a
Seller or BCGI  pursuant to a written  agreement,  license or lease from a third
party,  which  written  agreement,  license  or lease is set  forth on  Schedule
4.13(c).  The Sellers and BCGI use the  Computer  Programs set forth on Schedule
4.13(c) in  connection  with the  operation  of the Division as conducted on the
date  hereof  and, to the  Knowledge  of the Sellers or BCGI,  such use does not
violate  the  rights of any third  party.  All  Computer  Programs  set forth in
Schedule  4.13(c) were either  developed by (x)  employees of one or more of the
Sellers  or BCGI  within  the scope of their  employment,  (y) third  parties as
"work-made-for-hire,"  as that term is defined  under  Section 101 of the United
States  copyright  laws,  pursuant  to  written  agreements  or (z)  independent
contractors who have assigned their rights to one or more of the Sellers or BCGI
pursuant to written agreements.

                  (d) Except for agreements under which either of the Sellers or
BCGI  is  licensed  to use  any  off-the-shelf  computer  software  application,
Schedule  4.13(d)  sets forth a complete  and  accurate  list of all  agreements
pertaining  to the use of or granting  any right to use or  practice  any rights
under any Intellectual  Property of the Division,  whether either of the Sellers
or BCGI is the licensee or licensor  thereunder (the "Licenses") and any written
settlements  or  assignments  relating  to  any  Intellectual  Property  of  the
Division.  The Licenses are valid and binding obligations of each Seller a party
thereto or BCGI and,  to the  Knowledge  of the  Sellers  or BCGI,  of the other
parties  thereto,  enforceable  against each such party in accordance with their
terms,  and the Sellers or BCGI are not in breach or default  under any Licenses
and, to the  Knowledge  of the  Sellers or BCGI,  no other party is in breach or
default under any Licenses.

                  (e) To the  Knowledge of the Sellers or BCGI,  no trade secret
or confidential  know-how  material to the business of the Division as currently
operated  or planned to be  operated  has been  disclosed  or  authorized  to be
disclosed to any third party, other than pursuant to a non-disclosure  agreement
that protects the Sellers' or BCGI's proprietary  interests in and to such trade
secrets and confidential know-how.

                  (f) To the  Knowledge  of the Sellers or BCGI,  the conduct of
the business of the Division  does not infringe upon any  intellectual  property
right owned or  controlled  by any third party and no third party is  infringing
upon any  Intellectual  Property of the Division  owned by any of the Sellers or
BCGI and no such  claims  have  been made  against  a third  party by any of the
Sellers or BCGI.  There are no claims or suits  pending or, to the  Knowledge of
the Sellers or BCGI, threatened, and neither of the Sellers or BCGI has received
any written  notice of a third party claim or suit (x) alleging  that any of the
activities  or the conduct of the Division  infringes  upon or  constitutes  the
unauthorized use of the proprietary rights of any third party or (y) challenging
the ownership,  use, validity or enforceability of the Intellectual  Property of
the Division.

                  (g) There are no settlements, consents, judgments or orders or
other  agreements  which restrict the rights of either of the Sellers or BCGI to
<PAGE>

use any Intellectual  Property of the Division and there exist no concurrent use
or other  agreements  which restrict  either of the Sellers' or BCGI's rights to
use any  Intellectual  Property of the  Division  owned by any of the Sellers or
BCGI.

                  (h) Except as set forth on Schedule 4.13(h),  the consummation
of  the  transactions  contemplated  hereby  will  not  result  in the  loss  or
impairment of the right of the Purchaser or its  successors to own or use any of
the Intellectual Property of the Division currently owned or used by the Sellers
or BCGI nor will it require the consent of any  Governmental  Authority or third
party in  respect  of any such  Intellectual  Property  and no present or former
employee,  officer or  director  of either of the Sellers or BCGI has any right,
title,  or interest,  directly or  indirectly,  in whole or in part, in any such
Intellectual Property.

         Section 4.14      Employee Benefits; ERISA.
                           ------------------------

                  (a) Except as set forth in Schedule 4.14,  with respect to all
employees  and former  employees of the Sellers or BCGI who perform or performed
functions in connection with the business of the Division and all dependents and
beneficiaries of such employees and former  employees:  (i) the Sellers and BCGI
do not maintain or  contribute  to any  nonqualified  deferred  compensation  or
retirement  plans,  contracts or arrangements;  (ii) the Sellers and BCGI do not
maintain or contribute to any qualified defined  contribution  plans (as defined
in Section 3(34) of ERISA or Section 414(i) of the Code);  (iii) the Sellers and
BCGI do not maintain or contribute to any  qualified  defined  benefit plans (as
defined in  Section  3(35) of ERISA or  Section  414(j) of the  Code);  (iv) the
Sellers and BCGI do not maintain or contribute to any Employee  Welfare  Benefit
Plans;  and (v) the Sellers and BCGI do not maintain any severance  plan for, or
have any severance agreement with, any employee.

                  (b) To the  extent  required  (either as a matter of law or to
obtain the intended tax treatment  and tax benefits) all Employee  Benefit Plans
comply in all material  respects  with the  requirements  of ERISA and the Code.
With respect to the Employee Benefit Plans, (i) all required contributions which
are due have been made and a proper accrual has been made for all  contributions
due  in the  current  fiscal  year  and  (ii)  there  have  been  no  Prohibited
Transactions.

                  (c) The  Sellers  and BCGI do not  contribute  (and have never
contributed)  to any  multiemployer  plan, as defined in Section 3(37) of ERISA.
The Sellers and BCGI have no actual or potential  liabilities under Section 4201
of ERISA for any complete or partial  withdrawal from a multiemployer  plan. The
Sellers  and BCGI have no actual or  potential  liability  for death or  medical
benefits after separation from  employment,  other than (i) death benefits under
the  employee  benefit  plans or programs  (whether or not subject to ERISA) set
forth on Schedule  4.14,  (ii) health care  continuation  benefits  described in
Section  4980B of the Code or (iii) other actual or potential  liabilities  that
would not, singly or in the aggregate, have a Material Adverse Effect.

                  (d) Neither the  Sellers,  BCGI,  nor any of their  directors,
partners,  officers, or employees thereof have committed any breach of fiduciary
responsibility  imposed by ERISA or any other applicable law with respect to the
Employee Benefit Plans which would subject the Sellers, BCGI Purchaser or any of
their  respective  directors,  partners,  officers or employees to any liability
under ERISA or any applicable law that would have a Material Adverse Effect.
<PAGE>

                  (e) The Sellers and BCGI have not incurred any  liability  for
any tax or civil penalty or any  disqualification  of any Employee  Benefit Plan
imposed  by  Sections  4980B or 4975 of the Code or Part 6 of Title I or Section
502(i) of ERISA.

         Section 4.15 Labor  Matters.  Except as set forth on Schedule 4.15, (i)
there is no labor strike, slowdown,  stoppage or lockout actually pending, or to
the actual knowledge of the Sellers or BCGI without inquiry,  threatened against
or  affecting  the Sellers or BCGI or relating to the  Division,  and during the
past three years there have not been any such actions, (ii) the Sellers and BCGI
are not a party to or bound by any  collective  bargaining or similar  agreement
with any labor organization, or work rules or practices agreed to with any labor
organization  or employee  association  applicable to employees of the Division,
(iii)  none  of the  employees  of the  Division  is  represented  by any  labor
organization  nor, to the  Knowledge of the Sellers and BCGI,  does any question
concerning  representation exist concerning such employees and, to the Knowledge
of the Sellers and BCGI,  there have been no union  organizing  activities among
the employees of the Sellers or BCGI within the past three years, (iv) there are
no written personnel  policies,  rules or procedures  applicable to employees of
the  Division,  other than those set forth on  Schedule  4.15,  true and correct
copies of which have been  delivered to the Purchaser at least ten days prior to
the Closing  Date,  (v) the Sellers and BCGI are, and have at all times been, in
compliance,  in all  material  respects,  with all  applicable  Laws  respecting
employment and employment practices, terms and conditions of employment,  wages,
hours of work and  occupational  safety and  health,  and are not engaged in any
unfair labor  practices as defined in the National Labor  Relations Act or other
applicable  Laws,  (vi) there is no unfair  labor  practice  charge or complaint
against  the  Sellers  pending  or, to the  Knowledge  of the  Sellers and BCGI,
threatened  before the National  Labor  Relations  Board or any similar state or
foreign  agency,  (vii)  there is no  grievance  arising  out of any  collective
bargaining  agreement  or other  grievance  procedure,  (viii) no  charges  with
respect  to or  relating  to the  Sellers or BCGI are  pending  before the Equal
Employment  Opportunity  Commission  or any  other  agency  responsible  for the
prevention  of unlawful  employment  practices,  (ix) neither of the Sellers nor
BCGI has received notice of the intent of any federal,  state,  local or foreign
agency responsible for the enforcement of labor or employment Laws to conduct an
investigation  with  respect to or  relating  to the Sellers or BCGI and, to the
Knowledge of the Sellers and BCGI, no such  investigation is in progress and (x)
there  are no  complaints,  lawsuits  or other  proceedings  pending  or, to the
Knowledge  of the Sellers and BCGI,  threatened  in any forum by or on behalf of
any present or former employee of the Division,  any applicant for employment or
classes of the foregoing  alleging breach of any express or implied  contract or
employment,  any Laws governing  employment or the termination  thereof or other
discriminatory,  wrongful or tortious  conduct in connection with the employment
relationship.

         Section  4.16     Franchise and Other Relationships.
                           ---------------------------------

                  (a) Except as set forth in  Schedule  4.16 or with  respect to
off-the-shelf  software  applications,  neither of the  Sellers,  BCGI,  nor any
entity in which they have any interest  relating to the Division (i) is or was a
franchisee,  sub-franchisee,  licensee or sub-licensee of any Person, (ii) is or
was the  sub-franchisor  or  sub-licensor of any Person or (iii) is or was under
any  agreement  or  obligation  to any Person  with  respect to any  franchisee,
franchisor,   licensee   or   licensor   (or   sub-franchisor,   sub-franchisee,
sub-licensee or sub-licensor) relationship.
<PAGE>

                  (b) Neither of the Sellers nor BCGI has granted any person the
right to operate a  franchised  or  licensed  business  using any  trademark  or
tradename  of the  Division or the right to sell or grant  others a franchise or
license to use any trademarks or tradenames of the Division.

                  (c)  Except  as set forth on  Schedule  4.16,  neither  of the
Sellers nor BCGI has any obligation or commitment  with respect to any mortgage,
title  insurance,  relocation,  referral,  settlement,  escrow or other services
similar  to  the  foregoing,  or any  affinity  relationships,  relating  to the
Division,  and the  transactions  contemplated  hereby shall not, subject to any
obligation  or  commitment  of  Purchaser   independent   of  the   transactions
contemplated herein, obligate Purchaser to use any such services.

         Section  4.17   Affiliate   Transactions.   Schedule   4.17  lists  all
agreements,  arrangements and currently proposed agreements and arrangements, by
or between any of the Sellers or BCGI, on the one hand,  with or for the benefit
of any  director,  officer of any of the Sellers or BCGI or any of such Person's
Affiliates,  or any  entity in which any such  Person  has a direct or  indirect
material interest, relating to the Division.

         Section 4.18 Brokers,  Finders,  Etc..  Except as set forth on Schedule
4.18,  neither of the Sellers nor BCGI has employed,  or is subject to the valid
claim of, nor has either of the  Sellers or BCGI  incurred  any  liability  that
would be payable by the Sellers or BCGI,  for any  brokerage,  finder's or other
fees or commissions of any broker,  finder or other  financial  intermediary  in
connection with the transactions contemplated by this Agreement.

         Section 4.19  Questionable  Payments.  To the  Knowledge of Sellers and
BCGI,  neither of the  Sellers,  BCGI nor any  director or officer (or Person of
similar capacity) thereof has used any funds of the Sellers or BCGI for unlawful
contributions,  gifts,  entertainment  or other  unlawful  expenses  relating to
political activity,  made any direct or indirect unlawful payments to government
officials or employees  from  corporate  funds,  established  or maintained  any
unlawful or unrecorded fund or corporate monies or other assets;  made any false
or fictitious entries on the books or records of any such corporations, made any
bribe, payoff, kickback or other unlawful payment.

         Section  4.20  Competing  or Related  Business.  Except as set forth on
Schedule 4.20, neither BCGI nor the Sellers have any direct or indirect interest
of any nature whatever in any Person which competes with,  conducts any business
similar to, has any  arrangement  or agreement  with,  or is involved in any way
with,  any  business  similar to the  business of the  Division  being  acquired
pursuant to the purchase of the Assets hereunder.

         Section 4.21 Compliance With Bulk Sales Act;  Uniform  Commercial Code.
The Sellers are not, on the effective  date of Closing,  indebted to or a debtor
of any Person  except for the Assumed  Liabilities.  There are not, and will not
be,  any  creditors  who can  object to the  transfer  of the  Assets  under any
applicable Bulk Sales Act or the Uniform Commercial Code, or statutes of similar
import, if applicable.

         Section 4.22      Records.
                           -------
<PAGE>

                  (a) The  record  books of the  Sellers  contain  complete  and
accurate records of all actions taken by the boards of directors of the Sellers.
Complete  and accurate  copies of all the minute books of Wireless  TeleServices
and Cellular have been made available by the Sellers to Purchaser.  All officers
of the Sellers and BCGI have been properly elected.

                  (b) The  accounting  books and records of the Sellers and BCGI
with respect to the Division are complete and correct,  have been  maintained in
accordance  with  applicable  Laws and good business  practices  and  accurately
reflect the basis for the  financial  condition and results of operations of the
Division set forth in the Division Financial Statements.



                                    ARTICLE V
             REPRESENTATIONS AND WARRANTIES OF PURCHASER AND PARENT

         Purchaser and Parent hereby jointly and severally represent and warrant
to the Sellers as follows:

         Section 5.1  Authorization  and Validity.  Each of Purchaser and Parent
has full corporate power and authority to execute and deliver this Agreement and
the other  documents and  instruments  to be executed and delivered by Purchaser
and Parent  pursuant  hereto and to carry out their  obligations  hereunder  and
thereunder.  The execution,  delivery and performance by Purchaser and Parent of
this  Agreement  and the other  documents  and  instruments  to be executed  and
delivered by Purchaser  and Parent  pursuant  hereto,  and the  consummation  by
Purchaser and Parent of the  transactions  contemplated  hereby and thereby have
been duly authorized by all necessary  corporate action on the part of Purchaser
and Parent,  and no other  corporate  proceedings  on the part of  Purchaser  or
Parent are necessary to authorize  the execution and delivery of this  Agreement
and the  other  documents  and  instruments  to be  executed  and  delivered  by
Purchaser and Parent  pursuant hereto or the  consummation  of the  transactions
contemplated  hereby or thereby.  This  Agreement  and the other  documents  and
instruments to be executed and delivered by Purchaser and Parent pursuant hereto
have been duly executed and delivered by Purchaser and Parent, and, assuming due
execution and delivery by each of the Sellers, as applicable, each constitutes a
valid and  binding  obligation  of  Purchaser  and  Parent  enforceable  against
Purchaser  and  Parent  in  accordance  with  its  terms,  except  that (i) such
enforcement may be subject to applicable bankruptcy, insolvency or other similar
laws, now or hereafter in effect, affecting creditors' rights generally and (ii)
the remedy of specific  performance  and injunctive and other forms of equitable
relief may be subject to equitable  defenses and to the  discretion of the court
before which any proceeding therefor may be brought.

         Section  5.2  Organization.   Purchaser  and  Parent  are  corporations
organized  under the laws of the State of  Colorado  and the State of  Delaware,
respectively.  Each of Purchaser and Parent is duly organized,  validly existing
and in good  standing and has full power and  authority to carry on its business
as presently conducted.

         Section 5.3 No Conflict. Neither the execution, delivery or performance
by  Purchaser  or  Parent  of  this  Agreement  nor  the   consummation  of  the
transactions  contemplated hereby and compliance by Purchaser or Parent with any
of the  provisions  hereof or thereof  will (i)  conflict  with or result in any
<PAGE>

breach of any provision of the articles of  incorporation or bylaws of Purchaser
or Parent, (ii) require any consent, approval or notice under, violate or result
in the violation of,  conflict with or result in a breach of any  provisions of,
constitute a default (or an event  which,  with notice or lapse of time or both,
would constitute a default) under,  result in the termination of, accelerate the
performance  required by or result in a right of  termination  or  acceleration,
result in the loss of a material  benefit under or result in the creation of any
Lien upon any of the  properties  or assets of  Purchaser or Parent under any of
the terms,  conditions or provisions of any material  contractual  obligation of
Purchaser  or Parent or (iii)  violate  any  order,  writ,  injunction,  decree,
statute,  rule  or  regulation  of  any  Governmental  Authority  applicable  to
Purchaser or Parent or to which any of their  properties or assets may be bound,
except in such case as would not materially  impair or delay Purchaser or Parent
in the consummation of the transactions contemplated hereby.

         Section 5.4 Governmental Consents. Except for the filing and expiration
of the  applicable  waiting  period  required  by the HSR  Act,  or the  earlier
termination  thereof,  no consent,  order or authorization  of, or registration,
declaration or filing with, any Governmental Authority is required in connection
with  the  execution,   delivery  and  performance  of  this  Agreement  or  the
consummation of the transactions contemplated hereby by Purchaser.

        Section 5.5 Brokers,  Finders,  Etc.  Neither  Purchaser  nor Parent has
employed,  nor is subject to the valid  claim of,  nor has  Purchaser  or Parent
incurred any  liability  that would be payable by  Purchaser or Parent,  for any
brokerage,  finder's or other fees or commissions of any broker, finder or other
financial intermediary in connection with the transactions  contemplated by this
Agreement.



                                   ARTICLE VI
                                    COVENANTS


Section 6.1       Reasonable Best Efforts.
                  -----------------------

                  (a) Prior to the  Closing,  upon the terms and  subject to the
conditions of this  Agreement,  the Parties agree to use their  reasonable  best
efforts to take,  or cause to be taken,  all actions,  and to do, or cause to be
done, all things  necessary,  prior or advisable  under any  applicable  Laws to
consummate and make effective the transactions contemplated by this Agreement as
promptly as practicable  including,  but not limited to (i) the  preparation and
filing  of  all  forms,  registrations  and  notices  required  to be  filed  to
consummate  the  transactions  contemplated  by this Agreement and the taking of
such  actions  by any  third  party  or  Governmental  Authority  and  (ii)  the
satisfaction of the other Parties' conditions to Closing. In addition,  no Party
hereto  shall take any action  after the date  hereof that would  reasonably  be
expected to materially  delay the obtaining of, or result in not obtaining,  any
permission,  approval or consent from any Governmental Authority necessary to be
obtained prior to Closing.

                  (b) Prior to the Closing,  each Party shall  promptly  consult
with the other Parties hereto with respect to, provide any necessary information
with  respect to and provide the other (or its  counsel)  copies of, all filings
made by such  Party with any  Governmental  Authority  or any other  information
<PAGE>

supplied  by such Party to a  Governmental  Authority  in  connection  with this
Agreement and the transactions contemplated by this Agreement. Each Party hereto
shall  promptly  inform  the other of any  communication  from any  Governmental
Authority regarding any of the transactions  contemplated by this Agreement.  If
any  Party  hereto or  Affiliate  thereof  receives  a  request  for  additional
information or documentary  material from any such  Governmental  Authority with
respect to the transactions contemplated by this Agreement, then such Party will
endeavor  in good  faith to make,  or  cause to be made,  as soon as  reasonably
practicable  and after  consultation  with the  other  Parties,  an  appropriate
response  in  compliance  with such  request.  To the extent that  transfers  of
Permits are required as a result of execution of this Agreement or  consummation
of the  transactions  contemplated  hereby,  the  Sellers  shall use their  best
efforts to effect such transfers.

                  (c) Notwithstanding  the foregoing,  nothing in this Agreement
shall  be  deemed  to  restrict  the  conduct  by the  Parties  or any of  their
Affiliates of their  businesses,  including  making any filings under applicable
laws  necessary  or  appropriate  in  connection  with  any  transaction  or the
consummation of the transactions  contemplated  thereby,  or require  Purchaser,
Parent or any of their  Affiliates  to (i)  enter  into any  agreement  with any
Governmental  Authority or to consent to any order, decree or judgment requiring
Purchaser,  Parent or any of their Affiliates to hold separate or divest,  or to
restrict the dominion or control of Purchaser, Parent or any of their Affiliates
over, any of the assets, properties of businesses of Purchaser, Parent or any of
their Affiliates or the Sellers, in each case as in existence on the date hereof
or (ii) defend  against any  litigation  brought by any  Governmental  Authority
seeking to prevent the consummation of the transactions contemplated hereby.

         Section 6.2 Conduct of Business.  Except as expressly  provided by this
Agreement or with the prior written consent of Purchaser and Parent,  during the
period  from the date of this  Agreement  to the  Closing,  BCGI and the Sellers
shall  conduct  the  business of the  Division  only in the  ordinary  course of
business consistent with past practice (including paying all accounts payable in
accordance with past practice),  and shall use their  reasonable best efforts to
preserve  intact  the  present  business  organization  of  the  Division,  keep
available  the  services  of the  present  officers  and  employees  serving the
Division,  and preserve the material  relationships  with licensors,  licensees,
agents,  employees  and any others having  business  dealings with the Division.
Without  limiting  the  generality  of the  foregoing,  and except as  otherwise
expressly  provided in this Agreement,  the Sellers and BCGI shall not, prior to
the Closing Date, without the prior written consent of Purchaser:

                  (a) (i) sell,  lease,  transfer  or  dispose  of any assets or
rights of or  relating  to the  Division,  other  than  assets  or  rights  that
individually or in the aggregate  would not be material,  in either case, in the
ordinary course of business of the Division consistent with past practice,  (ii)
incur any Lien  thereupon,  except for Liens incurred in the ordinary  course of
business consistent with past practice which Liens would not in the aggregate be
material,  (iii)  acquire  or lease any assets or rights of or  relating  to the
Division other than assets or rights that individually or in the aggregate would
not be  material  in the  ordinary  course  of  business  consistent  with  past
practice,  or (iv) enter into any commitment or transaction with respect to (i),
(ii) or (iii) above;

                  (b)      (i) incur, assume or refinance any Indebtedness
relating to the Division or (ii) make any loans, advances or capital
contributions to, or investments in, any Person relating to the Division;
<PAGE>

                  (c) pay,  discharge or satisfy any liability,  obligation,  or
Lien of the  Division,  other than  payment,  discharge or  satisfaction  of (i)
Indebtedness  as it matures and becomes due and  payable,  or (ii)  liabilities,
obligations  or Liens in the ordinary  course of business  consistent  with past
practice;

(d)(i) change any of the  accounting  or tax  principles,  practices  or methods
   used by BCGI or the Sellers  relating to the Division,  except as required by
   changes in applicable Tax Laws, or (ii) change reserve amounts or policies;
                  (e) make any change in the  compensation  payable or to become
payable  to any of the  Division's  officers,  directors,  employees,  agents or
consultants  (other than general  increases  in wages to  employees  who are not
officers or directors or Affiliates in the ordinary course  consistent with past
practice), or to Persons providing management services,  enter into or amend any
employment,  severance,  consulting,  termination or other agreement or employee
benefit plan or make any loans to any of such  officers,  directors,  employees,
Affiliates,  agents or consultants or make any change in its existing  borrowing
or lending  arrangements  for or on behalf of any of such Persons pursuant to an
employee benefit plan or otherwise;

(f)pay  or  make  any  accrual  or  arrangement  for  payment  of  any  pension,
   retirement allowance or other employee benefit pursuant to any existing plan,
   agreement or arrangement to any officer,  director,  employee of the Division
   or pay or agree to pay or make any accrual or arrangement  for payment to any
   officers,  directors,  employees  of the  Division of any amount  relating to
   unused  vacation  days,  except  payments and  accruals  made in the ordinary
   course consistent with past practice,  adopt of pay, grant, issue, accelerate
   or accrue  salary or other  payments  or benefits  pursuant  to any  pension,
   profit-sharing,  bonus, extra compensation, incentive, deferred compensation,
   stock purchase,  stock option,  stock  appreciation  right,  group insurance,
   severance  pay,  retirement  or other  employee  benefit  plan,  agreement or
   arrangement,  or any  employment  or  consulting  agreement  with  or for the
   benefit of any such director, officer, employee, agent or consultant, whether
   past or present,  or amend in any material  respect any such  existing  plan,
   agreement or arrangement in a manner consistent with the foregoing;
                  (g)      enter into any collective bargaining agreement;

                  (h) make any payments (other than regular compensation payable
to  officers  and  employees  of any  of the  Sellers  in  the  ordinary  course
consistent with past practice),  loans,  advances or other  distributions to, or
enter  into  any  transaction,  agreement  or  arrangement  with,  the  Sellers'
Affiliates, officers, directors, employees, agents, consultants, stockholders of
their Affiliates, associates or family members affecting the Division;

                  (i)  make  or  authorize  any  capital  expenditures  for  the
Division,  except in the ordinary  course  consistent  with past practice not in
excess of $10,000 individually or $25,000 in the aggregate;

                  (j)      incur any Taxes for the Division, except in the
ordinary course of business consistent with past practice;

                  (k)      settle or compromise any Tax liability or agree to
any adjustment of any Tax attribute or make any election with respect to Taxes
with respect to the Division;
<PAGE>

                  (l)  fail to duly and  timely  file  any Tax  Return  with the
appropriate  Governmental  Authorities  required to be filed by it in a true and
complete and correct form or to timely pay all Taxes shown to be due thereon;

                  (m) (i)  enter  into,  amend,  renew or permit  the  automatic
renewal of,  terminate or waive any right  under,  any  Material  Contract,  or,
except in the ordinary  course of business  consistent  with past practice,  any
other  agreement,  or (ii) take any action or fail to take any action that, with
or without either notice or lapse of time,  would constitute a default under any
Material Contract;

                  (n) (i) make  any  change  in its  working  capital  practices
generally, including accelerating any collections of cash or accounts receivable
or  deferring  payments or (ii) fail to make  timely  accruals,  including  with
respect to accounts  payable and liabilities  incurred in the ordinary course of
business;

                  (o)  fail  to  renew  (at  levels  consistent  with  presently
existing  levels),  terminate or amend or fail to perform any of its obligations
or permit any material  default to exist or cause any material  breach under, or
enter into (except for renewals in the  ordinary  course of business  consistent
with past practice), any material policy of insurance;

                  (p)      dispose of or permit to lapse any material
Intellectual Property of the Division;

                  (q) except in the ordinary course of business  consistent with
past practice pursuant to appropriate  confidentiality agreements, and except as
required by any Law, any existing  agreements  set forth on Schedule  4.14 or as
may be reasonably  necessary to secure or protect intellectual or other property
rights of BCGI and the  Sellers,  provide any  confidential  information  of the
Division to any Person other than Purchaser or Parent; or

                  (r) take, or agree to take,  any of the  foregoing  actions or
any action  which would make any  representation  or warranty  contained in this
Agreement untrue or incorrect,  or which would reasonably be expected to prevent
the  satisfaction of any condition to Closing set forth in Article VII hereof or
prevent  or delay the  consummation  of the  transactions  contemplated  by this
Agreement.

         Section 6.3 Access. The Sellers and BCGI shall permit Purchaser, Parent
and their  representatives,  for a period of two (2) years after the Closing, to
have full access, upon reasonable prior written notice, to the employees,  books
and records of the  Sellers and BCGI  related to the  Division  for  purposes of
preparing tax information of Purchaser or Parent,  reviewing  employment records
of the employees of the Division and conducting environmental assessments,  and,
for a period of two (2)  years  after  Closing,  shall  furnish,  or cause to be
furnished,  to Purchaser and Parent, such financial,  Tax and operating data and
other available  information  with respect to such entities and their respective
assets,  properties,  employees,  businesses  and  operations of the Division as
Purchaser or Parent shall from time to time  reasonably  request.  In exercising
their  right of access  hereunder,  Purchaser  and Parent  shall use  reasonable
efforts to avoid undue  disruption to the businesses of either of the Sellers or
BCGI. No investigation  pursuant to this Section shall affect any representation
or warranty made by any of the Sellers or BCGI hereunder.
<PAGE>

         Section 6.4 Further  Assurances.  From and after the Closing Date,  the
Sellers  and BCGI shall  promptly  execute,  acknowledge  and  deliver any other
assurances or documents reasonably requested by Purchaser to permit Purchaser to
satisfy its obligations  hereunder or to evidence title, or to provide Purchaser
with the benefits  enumerated in this Agreement.  In furtherance of, and without
limitation  with  respect  to the  foregoing,  BCGI and the  Sellers  shall  use
reasonable  best efforts from and after the Closing Date to assist  Purchaser in
obtaining, or causing to be made or to occur, all consents,  approvals,  permits
or authorizations  required to be obtained,  declarations or filings required to
be made and waiting  periods or  terminations  required to have occurred from or
with any Governmental  Authority or third party in connection with the execution
and  delivery  of  this  Agreement  and  the  consummation  of the  transactions
contemplated hereby.

         Section 6.5 Financial Statements. The Sellers shall promptly prepare at
the end of each month and  promptly,  and in any event within twenty days of the
prior month's end, deliver to Purchaser the balance sheet,  income statement and
statement  of cash  flows  for the  Division,  prepared  consistently  with  the
practices  used in preparation of the Division  Financial  Statements,  for each
month ended between the date of this Agreement and the Closing Date.

         Section 6.6       Public Disclosure; Confidentiality.
                           ----------------------------------

                  (a) Each of the Parties agrees that, except as may be required
to comply with the  requirements  of any applicable Laws or stock exchange rules
(after  consultation with the other Parties hereto), no press release or similar
public  announcement or communication  shall,  prior to the Closing,  be made or
caused to be made  concerning  the execution or  performance  of this  Agreement
unless the other Parties shall have consented to such  disclosure  (such consent
not to be unreasonably withheld).

                  (b)  Purchaser  and Parent  shall,  prior to the Closing Date,
cause any confidential  information of BCGI and the Sellers received pursuant to
this Agreement to be kept  confidential  and will not use such  documents,  work
papers and other  materials  in its  business or in any other  manner or for any
other  purpose  other  than as  contemplated  hereby.  The  foregoing  shall not
preclude Purchaser and Parent from (i) the use or disclosure of such information
which currently is known generally to the public or which  subsequently has come
into the public  domain,  other than by way of disclosure by Purchaser or Parent
in violation of this Agreement,  (ii) the use or disclosure of such  information
that becomes available to Purchaser or Parent on a non-confidential basis from a
source other than BCGI,  the Sellers or BCGI's or the Sellers'  agents  provided
that such source is not known by Purchaser or Parent to have a legal  obligation
prohibiting the disclosure of such information,  or (iii) the disclosure of such
information  required  by law or  court  order,  provided  that,  to the  extent
practicable,  prior to such disclosure required by law or court order, Purchaser
or Parent shall give prior written  notice,  as is deemed  reasonable  under the
circumstances,  to BCGI and the Sellers in order to give BCGI and the Sellers an
opportunity to seek judicial relief from such requirement.

                  (c) From and  after the  Closing  Date,  BCGI and the  Sellers
shall keep confidential all confidential  information relating to the Sellers or
the Assets.  The  foregoing  shall not preclude BCGI or the Sellers from (i) the
use or disclosure of such information  which currently is known generally to the
public or which subsequently has come into the public domain,  other than by way
<PAGE>

of disclosure by BCGI or the Sellers in violation of this  Agreement or (ii) the
disclosure  of such  information  to the extent  required by law or court order,
provided that, to the extent  practicable,  prior to such disclosure required by
law or court  order,  BCGI and the Sellers  will give  Purchaser  prior  written
notice of the nature of the required disclosure.

         Section 6.7 No Solicitation. Neither BCGI, the Sellers nor any of their
Affiliates,   or  any  of  such   Persons'   officers,   directors,   employees,
stockholders,  Affiliates,  agents,  or  representatives  (or any  Persons  of a
similar capacity) will, directly or indirectly,  prior to December 31, 2000: (i)
solicit,  initiate or encourage the submission of any proposal or offer from any
Person other than Purchaser or Parent, enter into or continue any discussions or
negotiations  with,  or  provide  any  information  to,  any  Person  other than
Purchaser or Parent, relating to any (y) merger, consolidation or other business
combination  involving the Division or (z)  acquisition  or  disposition  of any
material  assets  of or  related  to the  Division  or (ii) in the  event  of an
unsolicited offer by another Person with respect to those matters referred to in
subsection (y) and (z) above,  engage in  negotiations  or discussions  with, or
provide any information or data to, any Person relating to such offer.

         Section 6.8 Updating Schedules. From time to time prior to the Closing,
the Sellers and BCGI shall  promptly  supplement  or amend any of the  Schedules
with respect to any matter,  condition or occurrence hereafter arising which, if
existing or occurring at the date of this Agreement, would have been required to
be set forth or described in such Schedules. No supplement or amendment shall be
deemed  to cure  any  breach  of any  representation  or  warranty  made in this
Agreement or have any effect for the purpose of determining the  satisfaction of
conditions set forth herein.

         Section 6.9 Taxes. The Sellers and BCGI shall pay all Taxes arising out
of the  transfer  of the Assets and shall pay all Taxes in  connection  with the
Sellers'  operations of the Division prior to the Closing.  Purchaser  shall pay
all Taxes in connection  with  Purchaser's  operations of the Division after the
Closing.  In  addition,  the  Sellers  and BCGI  shall  pay any and all Taxes in
connection with the Sellers' and BCGI's misfiling,  non-filing or late filing of
any Tax Return.  Purchaser shall not be responsible for any Taxes of the Sellers
or BCGI of any kind related to any period ending on or prior to the Closing. The
Sellers  shall not be  responsible  for any Taxes of  Purchaser or Parent of any
kind related to any period ending after the Closing.

         Section 6.10      Employee Benefit Plans.
                           ----------------------

(a)Effective  as of the end of the day  immediately  preceding  the Closing Date
   and except as otherwise  provided in this Section,  employees of the Division
   who are hired by Purchaser ("New Employees") shall cease to be covered by the
   Sellers'  and  BCGI's  employee  welfare  benefit  plans  including,  without
   limitation,  any Employee  Welfare Benefit Plan, and any and all other plans,
   programs,   policies  and  arrangements  which  provide  medical  and  dental
   coverage, life and accident insurance,  disability insurance and vacation pay
   (the "Sellers' Welfare Plans"). The Sellers and BCGI shall be responsible for
   all of the  following  claims  incurred by New  Employees  under the Sellers'
   Welfare Plans: (i) under any medical, dental or health plans for treatment or
   services  rendered  prior to the Closing Date;  (ii) under any life insurance
   plans with  respect to deaths  occurring  prior to the Closing Date and (iii)
   for any  payments or  benefits  arising  prior to the Closing  Date under any
   other of the Sellers' Welfare Plans,  except that the extent to which any and
   all such claims are payable  shall be  determined  by the  provisions  of the
   applicable Sellers' Welfare Plan.
<PAGE>

                  (b) The Sellers and BCGI,  as  applicable,  maintain a defined
contribution  profit-sharing  plan  with a cash  or  deferred  arrangement  (the
"Sellers'  401(k) Plan") that is intended to qualify under  Sections  401(a) and
401(k)  of  the  Code.  The  Sellers  and  BCGI,  as  applicable,  shall  retain
sponsorship  of the Sellers'  401(k) Plan after the Closing  Date and  Purchaser
shall not be entitled to any assets of the Sellers' 401(k) Plan. Purchaser shall
not assume any responsibility or liability for the Sellers' 401(k) Plan, and the
Sellers and BCGI and the Sellers'  401(k) Plan shall remain  solely and entirely
responsible for satisfying any and all obligations and liabilities arising under
the Sellers' 401(k) Plan. As of the Closing Date, the accrued benefits under the
Sellers'  401(k)  Plan  of all  New  Employees  shall  become  100%  vested  and
non-forfeitable. The accrued benefits of New Employees under the Sellers' 401(k)
Plan shall be distributed to the New Employees after the Closing Date or held in
accordance  with  the  terms of the  Sellers'  401(k)  Plan  and the  applicable
provisions of the Code.

         Section 6.11 Employees.  Purchaser  hereby covenants and agrees that at
Closing it shall make offers of  employment  to each employee of the Sellers set
forth on Schedule 6.11 on terms and conditions substantially equivalent to those
provided  by the  Sellers  as of  the  Closing  Date;  provided,  however,  that
Purchaser is not obligated in



<PAGE>


                    Confidential Materials omitted and filed
                         separately with the Securities
                            and Exchange Commission.
                           Asterisks denote omissions.

connection  with such offers of  employment  to provided  for the grant of stock
options or other equity incentives of Purchaser,  Parent or its Affiliates.  For
purposes of  calculating  an  employee's  right or ability to  participate  in a
benefit  or other  plan  offered  by  Purchaser,  credit  shall be given to such
employee for the term of such employee's employment with the Sellers.

         Section 6.12  Operation of Business Post  Closing.  For the period from
the Closing  Date until the date on which no further  Earn-Out  Payments  may be
earned hereunder,  Purchaser and Parent shall not, except (i) as contemplated by
this Agreement,  or (ii) without the prior written consent of the Sellers, which
consent shall not be unreasonably withheld or delayed:

                  (a) cancel or  terminate,  other than for cause,  any Contract
set forth on  Attachments 1 and 2 to the  Assignment  and Assumption of Contacts
Agreement or any other contract producing  Qualifying  Revenue,  or any renewal,
amendment or modification thereof; or

         (b)  cease to  operate  the  Business  for  reasons  unrelated  to poor
performance of the Business or a downturn generally in the market for outsourced
Teleservices Products and Services for wireless communications carriers.

         Section 6.13 Insurance. The Sellers and BCGI shall insure in sufficient
amounts the fixed assets of the Division  against  losses during the period from
the date of execution hereof through the Closing Date.

         Section 6.14  Collection  of Qualifying  Revenue.  Parent and Purchaser
hereby  agree to use  commercially  reasonable  efforts  to  collect  Qualifying
Revenue;  provided,  however,  that such  obligation  does not require Parent of
Purchaser to commence  legal  proceedings  in  connection  with such  collection
efforts.

         Section 6.15      [**].

Purchaser,  Parent,  BCGI and the Sellers agree that for the period of [**] from
the Closing Date,  the Sellers and BCGI and their  respective  Affiliates  shall
[**] (i) [**] with Purchaser,  Parent or their Affiliates,  other than through a
Person who becomes an Affiliate of the Sellers or BCGI after the Closing Date as
a result of a [**] not in violation of the following  clause (ii),  (ii) [**] or
other [**] with [**]  Purchaser,  Parent or their  Affiliates,  which is [**] or
(iii) [**] with a [**]  Purchaser,  Parent or their  Affiliates,  which is [**],
with  respect  to  business  [**],  in each case [**] of  Purchaser  or  Parent.
Notwithstanding  the foregoing,  the Sellers,  BCGI and their Affiliates may (x)
[**] with any Person [**]; provided,  however, that the nature of such agreement
or  transaction  [**] and (y) provide  [**],  or other [**] which [**] which the
Sellers and BCGI and their Affiliates[**].  Notwithstanding the foregoing,  BCGI
or either of the Sellers


<PAGE>


                    Confidential Materials omitted and filed
                         separately with the Securities
                            and Exchange Commission.
                           Asterisks denote omissions.

may provide,  [**] any Person that was [**]  pursuant to the [**] and which [**]
the Strategic Relationship  Agreement,  other than [**] for the reason [**]. The
provisions  of this Section 6.15 shall  terminate  and be of no further force or
effect in the event that Purchaser and Parent cease to operate the Business. For
the  avoidance of doubt,  a Person [**] shall mean any Person  [**],  including,
without limitation: [**] (but specifically excluding [**] but excluding [**]).

(a) Notwithstanding anything to the contrary contained in this Section 6.15, for
the purposes of this Section  6.15,  [**] of the [**] of any [**] which are [**]
shall [**] be in violation of this Section 6.15 [**].

(b)  Notwithstanding  anything to the contrary  contained in this Section  6.15,
neither BCGI nor the Sellers nor their respective Affiliates shall [**], for the
[**] period provided in Section 6.15, [**] hereunder.

                  (d) The Sellers and BCGI acknowledge  that irreparable  injury
may be caused to  Purchaser  or Parent in the event of a breach of this  Section
6.15 by the Sellers or BCGI and that,  in the event of such  breach  preliminary
and permanent injunctive relief would be available to Purchaser or Parent.

          Section 6.16  Payment of [**] Fees.  If, in  connection  with the [**]
Contracts  [**] to the [**]  Contracts  Agreement  [**], it is necessary [**] in
connection  with [**],  the Parties  agree as follows:  (i) Parent and Purchaser
will be [**] in the aggregate, (ii) Parent and Purchaser on the one hand and the
Sellers  and BCGI on the other hand will be [**] and (iii) the  Sellers and BCGI
shall be [**]. Without limiting the generality of this Section 6.16, the Parties
shall [**] in  connection  with the [**]  Contracts  [**] to the [**]  Contracts
Agreement;  provided,  however,  that [**] the  Sellers'  or BCGI's  obligations
herein [**].



                                   ARTICLE VII
                              CONDITIONS TO CLOSING


         Section  7.1  Conditions  to  the  Obligations  of  the  Parties.   The
obligations  of each  Party  hereto to effect  the  Closing  are  subject to the
satisfaction  (or  waiver) at or prior to the Closing of the  condition  that no
temporary restraining order,  preliminary or permanent injunction or other order
or decree  which  prevents the  consummation  of the  transactions  contemplated
hereby  shall have been  issued and remain in effect,  and no  statute,  rule or
regulation shall have been enacted by any Governmental Authority which makes the
consummation  of the  transactions  contemplated  hereby illegal and the waiting
period under the HSR Act shall have expired or been earlier terminated.

         Section 7.2 Conditions to the Obligations of Purchaser.  The obligation
of Purchaser to effect the Closing is subject to the  satisfaction (or waiver by
Purchaser) at or prior to the Closing, of the following conditions:
<PAGE>

     (a) Representation and Warranties.  The  representations  and warranties of
the Sellers and BCGI  contained  herein  shall have been true and correct in all
material  respects  when  made and  shall be true and  correct  in all  material
respects  as of  the  Closing,  as  if  made  as of  the  Closing  (except  that
representations  and  warranties  that are expressly  made as of a specific date
need be true in all material respects only as of such date).

     (b)  Covenants.  Each of the Sellers and BCGI shall have  performed  in all
respects the --------- covenants and obligations  required to be performed by it
on or prior to the Closing.

     (c) No Material  Adverse  Effect.  There  shall not have been,  or no event
shall  have  --------------------------  occurred,  which  could  reasonably  be
expected to result in a Material Adverse Effect.

     (d) Certificates.  The Sellers and BCGI shall have furnished Purchaser with
a  certificate,  dated the Closing Date, to the effect that the  conditions  set
forth in Sections 7.2(a), (b) and (c) have been satisfied.

     (e) Opinion.  The Sellers  shall have  furnished  Purchaser  with the legal
opinion of Ropes & Gray in the form  attached  hereto as Exhibit C and otherwise
reasonably satisfactory to Purchaser.

     (f) Litigation.  No Litigation  shall have been commenced and be continuing
which seeks to prevent  consummation of the transactions  contemplated hereby or
which seeks material  damages from Purchaser or Parent,  in connection  with the
transactions contemplated hereby.

     (g) Assignment and Assumption of Contracts Agreement.  The Sellers and BCGI
shall have executed and delivered to Purchaser the  Assignment and Assumption of
Contacts Agreement in the form attached hereto as Exhibit E (the "Assignment and
Assumption of Contracts Agreement").

     (h) Consents. All consents,  approvals,  permits or authorizations required
to be obtained,  declarations or filings required to be made and waiting periods
or terminations  required to have occurred prior to the Closing from or with any
Governmental  Authority  or third party in  connection  with the  execution  and
delivery of this Agreement and the consummation of the transactions contemplated
hereby, shall have been obtained,  made or occurred.  The Sellers and BCGI shall
have  provided  executed  copies  of the third  party  consents  required  to be
obtained  in  connection  with  the  assignment  to  Purchaser  of the  Material
Contracts,  including,  but not limited  to,  those  Contracts  set forth on the
Attachments to the Assignment and Assumption of Contracts Agreement.

     (i)  Employment  Offer  Letter.  Each of the  Hired  Employees  shall  have
executed  and  delivered to  Purchaser  an  Employment  Offer Letter in the form
attached hereto as Exhibit B.

     (j)   Termination   of  Employment  of   Employees.   Evidence   reasonably
satisfactory  to Purchaser that the Sellers and BCGI, as applicable,  shall have
terminated  the  employment  of each of the employees set forth on Schedule 6.11
and paid such employees all vacation pay accrued through the Closing Date.
<PAGE>

     (k) Consent of Directors and Shareholders.  The Sellers and BCGI shall have
provided  copies of unanimous  written  consents and approvals of this Agreement
and all actions  contemplated hereby by their respective Boards of Directors and
shareholders, as applicable.

     (l)  Strategic  Relationship  Agreement.  BCGI shall have entered into that
Strategic  Relationship  Agreement in the form attached hereto as Exhibit D.

     (m)  CCST License and Maintenance Agreements.  Cellular shall have executed
a CCST License Agreement and a CCST Maintenance Agreement in the formsattached
hereto as Exhibit F.

     (n)  Disclosure  Schedules.  The  Sellers  and BCGI shall have  provided to
Purchaser (i) Schedules 2.1(a),  2.1(a)(ii),  2.1(a)(iii),  2.1(c)(2), 2.2, 4.4,
4.7, 4.8(a),  4.8(c),  4.13(c),  4.13(d) and 4.13(h) hereto and (ii) each of the
attachments  to the Assignment  and  Assumption of Contracts  Agreement,  all of
which  shall be in form and  substance  satisfactory  to  Purchaser  in its sole
discretion.

         Section 7.3 Conditions to the  Obligations of the Sellers and BCGI. The
obligations  of the  Sellers  and BCGI to effect  the  Closing is subject to the
satisfaction  (or waiver by the Sellers or BCGI) on or prior to the Closing,  of
the following conditions:

     (a) Representations  and Warranties.  The representations and warranties of
Purchaser  and Parent  contained  herein shall have been true and correct in all
material  respects  when  made and  shall be true and  correct  in all  material
respects  as of  the  Closing,  as  if  made  as of  the  Closing  (except  that
representations  and  warranties  that are expressly  made as of a specific date
need be true in all material respects only as of such date).

     (b)  Covenants.  Purchaser and Parent shall have  performed in all respects
the covenants  --------- and obligations  required to be performed by them at or
prior to the Closing.

     (c) Certificate. Purchaser and Parent shall have furnished the Sellers with
a certificate  dated the Closing  Date,  signed on their behalf by an authorized
signatory  of Purchaser  and of Parent,  to the effect that the  conditions  set
forth in Sections 7.3(a) and (b) have been satisfied.

     (d) Litigation.  No Litigation  shall have been commenced and be continuing
which seeks to prevent  consummation of the transactions  contemplated hereby or
which seeks  material  damages  from the Sellers or any of their  Affiliates  in
connection with the transactions contemplated hereby.

     (e) Assignment and Assumption of Contracts Agreement.  Purchaser shall have
executed and delivered to the Sellers and BCGI the  Assignment and Assumption of
Contracts Agreement.

     (f) Consents. All consents,  approvals,  permits or authorizations required
to be obtained,  declarations or filings required to be made and waiting periods
or terminations  required to have occurred prior to the Closing from or with any
Governmental  Authority  or third party in  connection  with the  execution  and
<PAGE>

delivery of this Agreement and the consummation of the transactions contemplated
hereby, shall have been obtained, made or occurred.

     (g) Consent of Directors. Purchaser shall have furnished the Sellers with a
copy of the  unanimous  written  consent  of  this  Agreement  and  all  actions
contemplated hereby by its Board of Directors or a certificate certifying to the
foregoing.

     (h) Strategic Relationship  Agreement.  Parent shall have entered into that
certain Strategic  Relationship Agreement in the form attached hereto as Exhibit
D.


     (i) CCST License and Maintenance Agreements.  Purchaser shall have executed
a CCST License Agreement and a CCST Maintenance  Agreement in the forms attached
hereto as Exhibit F.


                                  ARTICLE VIII
                          SURVIVAL AND INDEMNIFICATION

         Section 8.1 Survival of  Representations  and  Warranties.  Each of the
representations  and  warranties  made  by  Purchaser  in this  Agreement  shall
terminate  on  the  second   anniversary  of  the  Closing  Date.  Each  of  the
representations  and  warranties  made by the Sellers and BCGI in this Agreement
shall  terminate  on the  second  anniversary  of the  Closing  Date;  provided,
however,  that (i) the  representation  and warranty  contained in Sections 4.10
shall  survive  the  Closing  until  90 days  following  the  expiration  of the
applicable  statute of limitations and (ii) the  representations  and warranties
contained in Sections  4.1, 4.3 and 4.11 shall survive the Closing and remain in
full force and effect without termination.  In the event notice of any claim for
indemnification  under  Section  8.2(a)  hereof shall have been given within the
applicable  survival  period,  the  representations  and warranties that are the
subject  of such  indemnification  claim,  and the  indemnification  obligations
related  thereto,  shall  survive  until  such  time as such  claim  is  finally
resolved. The indemnification obligations of the Parties hereunder shall survive
for a period of two (2) years from the Closing Date; provided, however, that the
indemnification  obligations  of the Sellers and BCGI with respect to the breach
of representations  and warranties set forth in Sections 4.1, 4.3, 4.10 and 4.11
shall survive until twelve (12) months after the Sellers are no longer  entitled
to Earn-Out Payments hereunder.  The covenants and agreements of the Parties set
forth in this Agreement shall survive until twelve (12) months after the Sellers
are no longer  entitled  to Earn-Out  Payments  hereunder,  expect as  expressly
provided herein.

         Section 8.2       Indemnification.
                           ---------------

                  (a) Subject to the other provisions of this Article VIII, BCGI
and the Sellers shall, jointly and severally indemnify, defend, release and hold
harmless the Purchaser  Indemnified  Parties from and against any and all costs,
expenses,  losses, damages and liabilities (including reasonable attorneys' fees
and expenses,  but specifically  excluding  punitive  damages and  consequential
damages) ("Damages") suffered by any of the Purchaser Indemnified Parties to the
extent  resulting from,  arising out of, or incurred with respect to, or (in the
case of claims asserted  against any of the Purchaser  Indemnified  Parties by a
third party)  alleged to result from,  arise out of or have been  incurred  with
respect to, (i) any breach of or inaccuracy in any representation or warranty as
<PAGE>

of the Closing Date of any of BCGI or the Sellers  contained in this  Agreement;
(ii) any breach of any covenant of BCGI or any of the Sellers  contained in this
Agreement;  (iii)  all  Litigation  relating  to  actions,  omissions  or events
occurring on or prior to the Closing Date; (iv) any act or omission of BCGI's or
the Sellers' employees, agents, directors or officers prior to the Closing Date;
(v) any  Liabilities or obligations of BCGI or the Sellers which are not Assumed
Liabilities;  (vi) any claim or other action arising under the Worker Adjustment
and  Retraining  Notification  Act of 1988, as amended,  in connection  with the
Sellers'  termination of those  employees of the Sellers  identified on Schedule
6.11 hereof;  (vii) any liability,  claim or other action arising out of any Law
relating to pollution,  protection of the environment or occupational safety and
health arising out of or relating to the use, operation or occupancy at any time
on or prior to the  Closing  Date of the Real  Property  set  forth on  Schedule
4.8(b)  hereto in which the Sellers  and BCGI has or had an interest  and (viii)
those items of litigation set forth on Schedule 4.9 hereto.

                  (b)  Subject to the other  provisions  of this  Article  VIII,
Purchaser and Parent shall,  jointly and severally,  indemnify,  defend and hold
harmless the Seller Indemnified Parties to the extent resulting from and against
any and all  Damages  suffered by any of the Seller  Indemnified  Parties to the
extent  resulting from,  arising out of, or incurred with respect to, or (in the
case of claims asserted against any of the Seller Indemnified Parties by a third
party)  alleged to result from,  arise out of or have been incurred with respect
to, (i) any breach of or inaccuracy in any  representation or warranty as of the
date made or as of the Closing  Date of  Purchaser  or Parent  contained in this
Agreement;  (ii) any breach of any covenant of Purchaser or Parent  contained in
this Agreement;  (iii) all Litigation  relating to actions,  omissions or events
occurring  after the Closing Date;  (iv) any act or omission of  Purchaser's  or
Parent's  employees,  agents,  directors or officers occurring after the Closing
Date; (v) the Assumed Liabilities; and (vi) any liability, claim or other action
arising out of any Law relating to pollution,  protection of the  environment or
occupational  safety and health arising out of or relating to the use, operation
or occupancy  at any time after the Closing Date of the Real  Property set forth
on Schedule 4.8(b) hereto in which Purchaser has or had an interest.

                  (c) BCGI and the Sellers shall have no liability  with respect
to  Damages   arising  from  an   unintentional   breach  or   inaccuracy  of  a
representation or warranty contained in Article IV until the aggregate amount of
such Damages exceed  $200,000,  after which BCGI and the Sellers shall be liable
under this Article VIII only for those  Damages in excess  thereof.  In no event
shall  the  aggregate   liability  of  BCGI  and  the  Sellers   hereunder  (for
indemnification or otherwise) exceed, in the aggregate,  the sum of the Purchase
Price plus any Earn-Out Payments or Earn-Out  Adjustment Amounts earned pursuant
to Section 3.1 hereof;  provided,  however,  in the event of fraud,  intentional
misrepresentation  or willful misconduct on the part of either of the Sellers or
BCGI,  Purchaser and Parent shall have the right to recover Damages in excess of
the foregoing.

                  (d) Purchaser  shall have no liability with respect to Damages
arising  from an  unintentional  breach or  inaccuracy  of a  representation  or
warranty  contained  in  Article V until the  aggregate  amount of such  Damages
exceed  $200,000,  after which  Purchaser  and Parent shall be liable under this
Article  VIII only for those  Damages in excess  thereof.  In no event shall the
aggregate   liability  of  Purchaser  and  Parent  for  Damages  hereunder  (for
indemnification or otherwise) exceed, in the aggregate,  the sum of the Purchase
Price plus any Earn-Out Payments or Earn-Out  Adjustment Amounts earned pursuant
to Section 3.1 hereof.
<PAGE>

         Section 8.3       Notice and Resolution of Third Party Claim.
                           ------------------------------------------

                  (a) An indemnified  party under this Agreement  shall promptly
give written notice to the indemnifying  party after obtaining  knowledge of any
third  party  claim or  litigation  against  the  indemnified  party as to which
recovery may be sought against the  indemnifying  party because of the indemnity
set  forth  in  Section  8.2,  specifying  in  reasonable  detail  the  claim or
litigation  and the  basis  for  indemnification;  provided,  however,  that the
failure of the indemnified  party promptly to notify the  indemnifying  party of
any such matter shall not release the  indemnifying  party, in whole or in part,
from  its  obligations  under  this  Article  VIII  except  to  the  extent  the
indemnified  party's  failure  to so  notify in  breach  of this  paragraph  (a)
materially  prejudices the  indemnifying  party's ability to defend against such
third  party  claim or  litigation.  The  indemnified  party  shall  permit  the
indemnifying  party to assume the defense of any such claim,  litigation  or any
litigation resulting from such third party claim.

                  (b) If the indemnifying  party assumes the defense of any such
third party claim or litigation, the obligations of the indemnifying party under
this Agreement  shall include taking all steps  necessary in the  investigation,
defense or settlement of such claim or  litigation  (including  the retention of
legal counsel) and holding the  indemnified  party harmless from and against any
and all  losses  caused by or  arising  out of any  settlement  approved  by the
indemnifying  party or any judgment in connection with such claim or litigation.
The  indemnifying  party shall not, in the defense of such claim or  litigation,
consent  to entry  of any  judgment  (except  with the  written  consent  of the
indemnified party) or enter into any settlement (except with the written consent
of the indemnified  party):  (i) that does not include as an unconditional  term
thereof the giving by the claimant or the plaintiff to the  indemnified  party a
complete  release from,  all liability in respect of such claim or litigation or
(ii) the  effect of which is to permit  any  injunction,  declaratory  judgment,
other order or other  equitable  relief to be entered,  directly or  indirectly,
against  any  indemnified   party.  The  indemnifying  party  shall  permit  the
indemnified  party to participate in such defense or settlement  through counsel
chosen by the  indemnified  party,  with the fees and  expenses of such  counsel
borne by the indemnified party.

(c)Failure  by the  indemnifying  party to notify the  indemnified  party of its
   election  to assume the  defense of any such claim or  litigation  by a third
   party  within  thirty  (30) days after  notice  thereof has been given to the
   indemnifying  party shall be deemed a waiver by the indemnifying party of its
   right to assume the defense of such claim or litigation.  If the indemnifying
   party  does not assume the  defense  of such claim or  litigation  by a third
   party, the indemnified party may defend or settle such claim or litigation in
   such matter as the indemnified party may deem appropriate and may settle such
   claim or litigation on such terms as it may deem appropriate.
         Section 8.4 Security for the Sellers'  Indemnification  Obligation.  As
security for the  agreement  by the Sellers and BCGI to  indemnify  and hold the
Purchaser  Indemnified  Parties harmless as described in Section 8.2 hereof, the
Purchaser  Indemnified  Parties  shall be  entitled to set off the amount of any
indemnifiable  Damages  against all or a portion of any  Earn-Out  Payment or an
Earn-Out  Adjustment  Amount  that  has been  earned  by  Wireless  TeleServices
pursuant  to  Sections  3.1(c) or 3.1(e)  hereof but not yet paid by  Purchaser.
Purchaser's  right to effect a set off against any Earn-Out  Payment or Earn-Out
Adjustment  Amount,  shall be  limited to the  amount of  indemnifiable  Damages
<PAGE>

subject  to such  claim  pursuant  to  Section  8.4(a),  and the  balance of the
Earn-Out  Payment  shall be paid to Wireless  TeleServices  in  accordance  with
Section 3.1 hereof.

(a)The Purchaser  Indemnified  Parties shall give written  notice to the Sellers
   of any matter as to which the Purchaser  Indemnified  Parties are entitled to
   be  indemnified,  which  notice  shall set forth the amount of  indemnifiable
   Damages which the Purchaser  Indemnified  Parties claim to have  sustained by
   reason thereof.
(b)A  setoff  may be  effected  at any  time  after  the  later  to occur of the
   expiration  of thirty (30) days from the date of such notice (the  "Notice of
   Contest  Period")  or, if the claim is  contested,  the date the  dispute  is
   resolved.
(c)If, prior to the expiration of a Notice of Contest Period,  the Sellers shall
   notify the  Purchaser  Indemnified  Parties in  writing  of an  intention  to
   dispute the claim and if such dispute is not resolved within thirty (30) days
   after expiration of such period (the "Resolution Period"),  then such dispute
   shall be resolved by a committee of three  arbitrators  (one appointed by the
   Sellers, one appointed by the Purchaser Indemnified Parties and one appointed
   by the other two so appointed), all of whom shall be appointed within fifteen
   (15) days after the  expiration of the  Resolution  Period.  The  arbitrators
   shall abide by the rules of the American Arbitration  Association,  and their
   decision  shall be made within thirty (30) days following  their  appointment
   and shall be final and binding on all Parties.
Section 8.5 Other Indemnification  Provision.  The remedies provided for in this
   Article  VIII shall be in addition  to and not in lieu of any other  remedies
   available to  Purchaser,  Parent or the Purchaser  Indemnified  Parties under
   this Agreement or at law.

                                   ARTICLE IX
                                   TERMINATION

     Section 9.1 Termination. This Agreement may be terminated at any time prior
          to Closing:

                  (a)      by mutual agreement of the Parties;

                  (b) by  Purchaser  or  Parent  or by the  Sellers,  by  giving
written notice of such  termination  to the other Parties,  if the Closing shall
not have occurred on or prior to December 31, 2000; provided,  however, that the
right to  terminate  this  Agreement  under  this  Section  9.1(b)  shall not be
available  to any Party  whose  failure  to perform  any  material  covenant  or
obligation under this Agreement has been the cause of or resulted in the failure
of the Closing to occur on or before such date;

                  (c) by  Purchaser  or Parent or the Sellers by giving  written
notice of termination to the other Parties,  if there shall have been a material
breach of any of the covenants or agreements  or any of the  representations  or
warranties  set forth in this  Agreement on the part of the other  Party,  which
breach is not cured within ten (10) days  following  written notice given by the
terminating  Party to the Party committing such breach,  or which breach, by its
nature, cannot be cured prior to the Closing; provided,  however, that the right
to terminate this Agreement  under this Section 9.1(c) shall not be available if
at the time the terminating  Party is in material breach of any  representation,
warranty, covenant or other agreement contained herein; or
<PAGE>

                  (d) by Purchaser or Parent or the Sellers by written notice of
termination  to the other  Parties if any  Governmental  Authority  of competent
jurisdiction shall have issued any statute, rule,  regulation,  order, decree or
injunction  or taken any other  action  permanently  restraining,  enjoining  or
otherwise prohibiting the transactions  contemplated by this Agreement, and such
statute,  rule,  regulation,  order,  decree or injunction or other action shall
have become final.

         Section 9.2 Effect of  Termination.  In the event of the termination of
this  Agreement in  accordance  with Section 9.1 hereof,  this  Agreement  shall
thereafter  become void and have no effect,  and no Party thereto shall have any
liability  to any  other  Party  hereto  or any  of its  respective  Affiliates,
directors,  officers or  employees,  except for the  obligations  of the Parties
hereto  contained in this Section 9.2 and in Sections 6.6, 10.1,  10.5, 10.6 and
10.8  hereof,  and  provided  that  nothing  contained in this Section 9.2 shall
relieve  any  Party  from  liability  for a  breach  of any  provision  of  this
Agreement.


                                    ARTICLE X
                                  MISCELLANEOUS

         Section 10.1  Notices.  All notices or other  communications  hereunder
shall be deemed to have been duly given and made if in writing  and if served by
personal  delivery  upon the  Party for whom it is  intended,  if  delivered  by
registered or certified mail, return receipt requested, or by a national courier
service,  or if sent by  facsimile;  provided,  however,  that the  facsimile is
promptly followed by telephone confirmation thereof to the appropriate person at
the address set forth below,  or at such other  address as may be  designated in
writing hereafter, in the same manner, by such person.

                  To BCGI:

                           Boston Communications Group, Inc.
                           100 Sylvan Road
                           Woburn, Massachusetts 01801
                           Telephone:  (617) 692-7000
                           Facsimile:  (617) 692-6230
                           Attention: General Counsel

                  To Cellular:

                           Cellular Express, Inc.
                           100 Sylvan Road
                           Woburn, Massachusetts 01801
                           Telephone:  (617) 692-7000
                           Facsimile:  (617) 692-6230
                           Attention: General Counsel

                  To Wireless TeleServices:
<PAGE>

                           Wireless TeleServices Corp.
                           100 Sylvan Road
                           Woburn, Massachusetts 01801
                           Telephone:  (617) 692-7000
                           Facsimile:  (617) 692-6230
                           Attention: General Counsel

                  with a copy to:

                           Ropes & Gray
                           One International Place
                           Boston, Massachusetts 02110
                           Telephone:  (617) 951-7000
                           Facsimile:  (617) 951-7050
                           Attention:  Jennifer Borggaard

                  To Parent:

                           TeleTech Holdings, Inc.
                           1700 Lincoln Street, Suite 1400
                           Denver, Colorado 80203
                           Telephone:  (303) 894-4000
                           Facsimile:  (303) 894-7321
                           Attention:  General Counsel

                  To Purchaser:

                           TeleTech Holdings, Inc.
                           1700 Lincoln Street, Suite 1400
                           Denver, Colorado 80203
                           Telephone:  (303) 894-4000
                           Facsimile:  (303) 894-7321
                           Attention:  General Counsel

                  with a copy to:

                           Hogan & Hartson L.L.P.
                           One Tabor Center
                           1200 17th Street, Suite 1500
                           Denver, Colorado  80202
                           Telephone:  (303) 899-7300
                           Facsimile:  (303) 899-7333
                           Attention:  Steven A. Cohen

         Any such notice shall be deemed  delivered (a) on the date delivered if
by personal delivery, (b) on the date upon which the return receipt is signed or
delivery is refused or the notice is designated by the postal  authorities  as a
not deliverable,  as the case may be, if mailed by registered or certified mail,
<PAGE>

(c) on the next succeeding  business day if sent by national courier service, or
(d) on the date  telecommunicated  if by  facsimile  if  confirmed  by telephone
confirmation.

         Section 10.2 Amendment,  Waiver. Any provision of this Agreement may be
amended  or waived if, and only if such  amendment  or waiver is in writing  and
signed,  in the case of an amendment,  by Purchaser  and each Seller,  or in the
case of a waiver,  by the Party against whom the waiver is to be  effective.  No
failure  or delay by any  Party in  exercising  any  right,  power or  privilege
hereunder  shall  operate as a waiver  thereof,  nor shall any single or partial
exercise  thereof preclude any other or further exercise thereof or the exercise
of any other right, power or privilege.

         Section 10.3  Assignment.  Prior to the Closing  Date, no Party to this
Agreement  may  assign  any of its rights or  obligations  under this  Agreement
without  the prior  written  consent  of the  other  Parties  hereto;  provided,
however,  that Purchaser may assign any of its rights and obligations  hereunder
in whole or in part to any of its respective  Affiliates  without  obtaining the
consent of the other Parties hereto.  From and after the Closing Date, any Party
may assign its rights and obligations hereunder to a Person that acquires all or
substantially all of the stock or assets of such Party.

         Section 10.4 Entire Agreement.  This Agreement (including all Schedules
and Exhibits hereto)  contains the entire  agreement  between the Parties hereto
with respect to the subject matter hereof and  supersedes  all prior  agreements
and understandings, oral or written, with respect to such matters.

         Section  10.5 Parties in Interest.  This  Agreement  shall inure to the
benefit  of  and be  binding  upon  the  Parties  hereto  and  their  respective
successors  and  assigns.  Nothing in this  Agreement,  express or  implied,  is
intended to confer upon any Person other than Purchaser,  Parent, the Sellers or
their  successors or assigns,  any rights or remedies under or by reason of this
Agreement.

         Section 10.6 Expense.  All costs and expenses  incurred by Purchaser in
connection with this Agreement and the transactions contemplated hereby shall be
borne by  Purchaser,  and all costs and  expenses  incurred  by the  Sellers  in
connection with this Agreement and the transactions contemplated hereby shall be
borne by the Sellers.

         Section 10.7  Governing  Law;  Jurisdiction;  Service of Process.  This
Agreement  shall be governed by the laws of the State of Colorado,  its rules of
conflict of laws  notwithstanding.  Purchaser  and each Seller  hereby agree and
consent to be subject to the  exclusive  jurisdiction  of the  federal and state
courts of the State of  Colorado or the  Commonwealth  of  Massachusetts  in any
suit, action or proceeding  seeking to enforce any provision of, or based on any
matter arising out of or in connection  with, this Agreement or the transactions
contemplated  hereby.  Each Party hereby irrevocably  consents to the service of
any and all process in any such suit,  action or  proceeding  by the delivery of
such process to such Party at the address and in the manner  provided in Section
10.1

         Section 10.8 Specific Performance. The Parties hereto agree that if any
of the provisions of this  Agreement are not performed in accordance  with their
specific terms or are otherwise  breached,  irreparable  damage would occur,  no
<PAGE>

adequate  remedy at law would exist and damages would be difficult to determine,
and that the Parties  shall be entitled  to  specific  performance  of the terms
hereof, in addition to any other remedy at law or equity.

         Section 10.9  Transfer  and Similar  Taxes.  Notwithstanding  any other
provision  of this  Agreement  to the  contrary,  the Sellers  shall  assume and
promptly  pay  when  due  all  sales,   property,   use,  privilege,   transfer,
documentary,  gains,  stamp,  duties,  recording  and  similar  Taxes  and  fees
(including any penalties, interest or additions) imposed upon any Party incurred
in connection with the transactions contemplated by this Agreement.

         Section 10.10 Headings.  The heading references herein and in the table
of contents hereto are for  convenience  purposes only, do not constitute a part
of this  Agreement,  and  shall  not be  deemed  to limit or  affect  any of the
provisions hereof.

         Section 10.11  Non-Solicitation of Employees.  For a period of four (4)
years from the Closing  Date,  neither  Purchaser nor Parent on the one hand nor
the  Sellers  or BCGI on the other  hand will hire,  contract,  or  solicit  the
employment  of any current  employee or former  employee of the other party (the
"employer")  for or on behalf of itself or any other  person or entity,  without
the prior written consent of the employer.  The foregoing provision shall not be
applicable to Purchaser or Parent hiring the New Employees pursuant to the terms
hereof.  With  respect  to  former  employees  of  an  employer,  the  foregoing
provisions will not apply if such former employee was terminated by the employer
or a period of six (6) months has elapsed from the last date that such  employee
was employed by the employer.

         Section 10.12 Other Services. The Sellers and BCGI shall make available
the services of Dorothy  McCarthy,  so long as she is employed by the Sellers or
BCGI, for  consultation  with Purchaser for up to 40 hours per week for a period
of six (6) months, following the Closing Date. Purchaser shall have the right to
request the  services of Dorothy  McCarthy  and shall pay for all such  services
requested  at the rate of $78.13 per hour,  payable  monthly in arrears.  If the
Purchaser requests that a retention package be offered to Dorothy McCarthy, then
the  aforesaid  rate shall be increased  to reflect  this cost.  Nothing in this
Agreement  shall  require  the  Sellers to maintain  the  employment  of Dorothy
McCarthy for the full time period referenced  herein.  The Sellers also agree to
provide  office  space,  supplies  and  telephone  for use by two  employees  of
Purchaser  at the office of the Sellers as  mutually  agreed upon by the Parties
during the term of the Strategic Relationship Agreement. Purchaser agrees to pay
the Sellers the sum of $500.00 per month per employee for such services.



                            [SIGNATURE PAGES FOLLOW]


<PAGE>


                                                         SIGNATURES

         IN WITNESS WHEREOF,  the Parties have executed or caused this Agreement
to be executed as of the date first written above.

                            TeleTech Holdings, Inc.


                            By:  /s/ Norman A. Blome
                            --------------------------------------------------
                            Name:   Norman A. Blome
                            --------------------------
                            Title: Treasurer
                            ---------------------------------


                           TeleTech Customer Care Management (Colorado), Inc.

                           By:   /s/ Norman A. Blome
                           --------------------------------------------------

                           Name: Norman A. Blome
                           ----------------------------
                           Title: Treasurer
                           ---------------------------------

                           Boston Communications Group Inc.

                           By:      /s/ Karen A. Walker
                           --------------------------------------------------
                           Name:  Karen A. Walker
                           -------------------------------------------
                           Title:  Chief Financial Officer and
                                   Treasurer


                           Cellular Express, Inc.

                           By:      /s/ Karen A. Walker
                           --------------------------------------------------
                           Name: Karen A. Walker
                           -------------------------------------------
                           Title:  Chief Financial Officer and
                                   Treasurer

                           Wireless TeleServices Corp.

                           By:      /s/ Karen A. Walker
                           --------------------------------------------------
                           Name: Karen A. Walker
                           -------------------------------------------
                           Title:  Chief Financial Officer and
                                   Treasurer

<PAGE>



                                      -52-




Exhibit 99.1


Contacts:

TeleTech                                  Boston Communications Group
Kirsten Hamling                           Tracy Baumert
Investor Relations                        Investor Relations
303-894-7379                              617-692-7000
[email protected]               [email protected]

                           BOSTON COMMUNICATIONS GROUP

                CLOSES SALE OF CUSTOMER CARE DIVISION TO TELETECH


Woburn,  Mass., and Denver, Co., November 8, 2000 - Boston  Communications Group
(Nasdaq:  BCGI),  the market  leader in prepaid  wireless,  today  announced the
closing  of  the  sale  of its  customer  care  division  in an  asset  purchase
transaction to TeleTech  Holdings,  Inc.  (Nasdaq:  TTEC),  the  fastest-growing
global provider of customer management and B2B infrastructure  services.  Boston
Communications  services the top 5 U.S. wireless  operators and approximately 70
wireless  carriers and  resellers,  positioning  them a clear leader in both the
prepaid and post-paid  wireless  services  market.  This sale is consistent with
BCGI's  strategy  to focus on its core  prepaid  wireless  business  and related
mobile  commerce  applications as well as TeleTech's  vertical market  expansion
plans, greatly enhancing its strategic position in the wireless market.

TeleTech  purchased  the customer  care  division of BCGI in a cash  transaction
valued at $15 million,  including a $13 million cash payment and  assumption  of
approximately  $2 million of liabilities.  The acquisition will be accounted for
under the purchase method of accounting.  Under the terms of the agreement, BCGI
could receive additional cash payments, totaling up to an additional $20 million
over four years, based upon achievement of predetermined revenue targets for its
customer care division.

The  transaction  received  clearance  under  the  Hart-Scott-Rodino   Antitrust
Improvements Act and closed on November 7, 2000.

Per the  agreement,  Boston  Communications  Group and  TeleTech  also  formed a
strategic alliance and have begun to jointly market and sell their products on a
worldwide  basis,  bringing a  powerful  suite of pre- and  post-paid  services,
billing  and  eCRM   capabilities   to  wireless   carriers   and  the  emerging
mobile/electronic commerce market.


BOSTON COMMUNICATIONS GROUP PROFILE
<PAGE>

Founded in 1988, BCGI provides universal  real-time  transaction  processing and
payment  services as well as other  enhanced voice and data services to wireless
carriers  through  its  Intelligent   Voice  Services  Network  (IVSN)  and  its
proprietary,  highly scalable  transactions  processing  platform.  Through this
unmatched nationwide real-time infrastructure,  BCGI provides one or more of its
services to approximately 70 wireless carriers and resellers, including the five
largest domestic  carriers.  At the heart of its IVSN is BCGI's prepaid wireless
service that has emerged as North America's  largest  real-time billing network.
BCGI's prepaid IVSN now serves over 2.7 million subscribers,  handling more than
a billion  minutes of prepaid  wireless phone use per year.  Please visit BCGI's
web site at http://www.bcgi.net.

TELETECH PROFILE

Founded   in  1982,   TeleTech   is  the   leading   provider   of   integrated,
eCommerce-enabling  customer relationship management solutions (eCRM) for global
organizations  predominantly  in  the  telecommunications,  financial  services,
technology, government and transportation industries. TeleTech has operations in
ten countries which include Argentina,  Australia,  Brazil,  Canada, Mexico, New
Zealand,  Singapore, Spain, the U.K. and the U.S.. TeleTech's eCRM capabilities,
including  B2B  electronic  channel  management  and database  management,  help
companies inform,  acquire,  service, grow and retain their customers throughout
the entire relationship lifecycle. Its innovative customer interaction platform,
CyberCare,  integrates  the full spectrum of voice and Internet  communications,
including  custom  e-mail   response,   "chat"  and  extensive  Web  co-browsing
capabilities.  Through 43 customer  interaction centers in the Americas,  Europe
and Asia,  TeleTech couples  high-velocity  e-infrastructure  service deployment
with premier quality  e-customer  relationship  management to assure our clients
unparalleled success in acquiring, retaining and growing customer relationships.
Information  regarding  TeleTech  Holdings can be found on the  Worldwide Web at
http://www.teletech.com.

FORWARD LOOKING STATEMENTS
         This press release  contains,  in addition to  historical  information,
forward-looking  statements  that  involve  risks and  uncertainties,  including
statements regarding potential future payout to the Company from the sale of its
customer  service  division and the strategic  alliance between Teletech and the
Company to jointly sell the Company's and Teletech's  services.  Such statements
are based on management's  current  expectations  and are subject to a number of
uncertainties  and risks that could cause  actual  results to differ  materially
from those  described in the  forward-looking  statements.  Among the  important
factors  that  would  cause  actual  results  to differ  materially  from  those
indicated by such forward-  looking  statements are the  continuance of customer
service to BCGI's  current  customers,  significant  decreases in business  from
major  customers,  the lack of acceptance by the  marketplace of the services of
the  Company  and or  Teletech,  the  inability  of the  Company or  Teletech to
successfully  manage the strategic  alliance and the risk factors  detailed from
time to time in the Company's  periodic  reports filed with the  Securities  and
Exchange Commission.




                                                       # # #



© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission