PRECISION RESPONSE CORP
8-K, 2000-01-13
BUSINESS SERVICES, NEC
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                     SECURITIES AND EXCHANGE COMMISSION
                           WASHINGTON, D.C. 20549

                                  FORM 8-K
                               CURRENT REPORT

                   Pursuant to Section 13 or 15(d) of the
                      Securities Exchange Act of 1934


    Date of Report (Date of earliest event reported) : January 12, 2000


                       Precision Response Corporation
           (Exact name of Registrant as specified in its charter)


    Florida                 0-20941                   59-2194806
   (State of            (Commission File No.)       (IRS Employer
  Incorporation)                                    Identification Number)


                           1505 N.W. 167th Street
                            Miami, Florida 33169
        (Address of principal executive offices, including zip code)


                               (305) 816-4600
            (Registrant's telephone number, including area code)


                               Not Applicable
       (Former name or former address, if changed since last report)



Item 5.     Other Events

            On January 12, 2000, Precision Response Corporation (the
"Company") entered into an Agreement and Plan of Merger (the "Merger
Agreement") by and among the Company, USA Networks, Inc., a Delaware
corporation ("Buyer"), and P Acquisition Corp., a Delaware corporation and
a wholly owned subsidiary of Buyer ("Newco"), pursuant to which Newco would
be merged with and into the Company (the "Merger"), with the Company
remaining as the surviving corporation in the Merger. Upon consummation of
the Merger, each share of Company common stock will be converted into 0.54
shares of Buyer common stock.

            Consummation of the Merger Agreement is subject to certain
terms, conditions (including the expiration or earlier termination of any
applicable waiting period under the Hart-Scott-Rodino Antitrust
Improvements Act of 1976) and termination rights specified in the Merger
Agreement. In particular, the Company may elect to terminate the Merger
Agreement if the volume-weighted average sales price per share of Buyer
common stock on the twenty consecutive trading days ending on the second
trading day prior to the Company's special meeting of stockholders (to be
convened to consider and take action upon the Merger Agreement) is less
than $37.04. If the Company makes such election, Buyer may, however, elect
to increase the exchange ratio at the time so that the price per share of
Company common stock to be received by the Company's stockholders is $20
per share, in which case the Company's termination election will be deemed
to be rescinded.

            In connection with the execution of the Merger Agreement, Mark
J. Gordon and certain affiliates of Mark J. Gordon, David L. Epstein and
Richard D. Mondre (such individuals being the chairman, chief executive
officer and general counsel respectively of the Company), who collectively
hold 11,848,730 shares of Company common stock (representing approximately
54% of the currently outstanding Company common stock), have entered into a
stockholders agreement, a copy of which is attached as Exhibit 2.2 hereto
and incorporated by reference herein (the "Stockholders Agreement"), with
Buyer, pursuant to which such stockholders have agreed to vote their shares
of Company common stock in favor of the Merger and the approval of the
Merger Agreement. The Stockholders Agreement will terminate among other
events, on the termination of the Merger Agreement in accordance with its
terms.

            Buyer has also entered into an agreement with substantially the
same stockholders who signed the Stockholders Agreement pursuant to which
it has agreed to keep effective for up to one year from closing of the
Merger a shelf registration statement covering block sales, if any, by such
stockholders.

            A copy of the Merger Agreement is filed herewith as Exhibit 2.1
and incorporated by reference herein. The description of certain terms of
the Merger Agreement set forth herein does not purport to be complete and
is qualified in its entirety by the provisions of the Merger Agreement.

            On the date of the Merger Agreement, the Company and Buyer
issued a press release concerning the execution of the Merger Agreement, a
copy of which is attached hereto as Exhibit 99.1 and is hereby incorporated
by reference.

Item 7.           Financial Statements and Exhibits

            2.1   Agreement and Plan of Merger, dated as of January 12,
                  2000, by and among Precision Response Corporation, USA
                  Networks, Inc. and P Acquisition Corp.

            2.2   Stockholders Agreement, dated as of January 12, 2000, by
                  and among USA Networks, Inc. and each of the stockholders
                  listed on Schedule I thereto.

            99.1  Press Release of the Company and Buyer, dated January 12,
                  2000.


                                 SIGNATURES

            Pursuant to the requirements of the Securities Exchange Act of
1934, the registrant has duly caused this report to be signed on its behalf
by the undersigned hereunto duly authorized.

                              Precision Response Corporation


                              By:   /s/ Richard D. Mondre
                                   -------------------------
                              Name:  Richard D. Mondre
                              Title: Executive Vice President, General
                                     Counsel and Secretary

Date:  January 13, 2000



                               EXHIBIT INDEX




Exhibit                                                       Page in
   No.                                                       Sequential
                                                             Numbering
                                                              System

2.1   Agreement and Plan of Merger, dated as of January 12,
      2000, among Precision Response Corporation, USA
      Networks, Inc. and P Acquisition Corp.

2.2   Stockholders Agreement, dated as of January 12, 2000,
      by and among USA Networks, Inc. and each of the
      stockholders listed on Schedule I thereto

99.1  Press Release of the Company and Buyer, dated January
      12, 2000






                                                                 EXHIBIT 2.1


                                                                CONFIDENTIAL
                                                                ------------





=============================================================================




                        AGREEMENT AND PLAN OF MERGER


                                by and among


                      PRECISION RESPONSE CORPORATION,

                             USA NETWORKS, INC.

                                    and

                            P ACQUISITION CORP.




                        Dated as of January 12, 2000



  =============================================================================







                             TABLE OF CONTENTS

                                                                         Page

 ARTICLE I

      THE MERGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
      SECTION 1.1    The Merger  . . . . . . . . . . . . . . . . . . . . . 2
      SECTION 1.2    Effect on Shares of Company Common Stock  . . . . . . 2
      SECTION 1.3    Exchange of Certificates  . . . . . . . . . . . . . . 4
      SECTION 1.4    Company Options . . . . . . . . . . . . . . . . . . . 9
      SECTION 1.5    Closing . . . . . . . . . . . . . . . . . . . . . .  11

 ARTICLE II

      THE SURVIVING CORPORATION  . . . . . . . . . . . . . . . . . . . .  12
      SECTION 2.1    Amended and Restated Articles of
                     Incorporation   . . . . . . . . . . . . . . . . . .  12
      SECTION 2.2    By-laws . . . . . . . . . . . . . . . . . . . . . .  12
      SECTION 2.3    Directors and Officers  . . . . . . . . . . . . . .  12

 ARTICLE III

      REPRESENTATIONS AND WARRANTIES OF THE COMPANY  . . . . . . . . . .  12
      SECTION 3.1    Corporate Existence and Power . . . . . . . . . . .  12
      SECTION 3.2    Corporate Authorization . . . . . . . . . . . . . .  13
      SECTION 3.3    Consents and Approvals; No Violations . . . . . . .  14
      SECTION 3.4    Capitalization  . . . . . . . . . . . . . . . . . .  15
      SECTION 3.5    Subsidiaries  . . . . . . . . . . . . . . . . . . .  16
      SECTION 3.6    SEC Documents . . . . . . . . . . . . . . . . . . .  18
      SECTION 3.7    Financial Statements  . . . . . . . . . . . . . . .  18
      SECTION 3.8    Information Supplied  . . . . . . . . . . . . . . .  19
      SECTION 3.9    Absence of Material Adverse Changes, etc  . . . . .  20
      SECTION 3.10   Taxes . . . . . . . . . . . . . . . . . . . . . . .  21
      SECTION 3.11   Employee Benefit Plans  . . . . . . . . . . . . . .  24
      SECTION 3.12   Litigation  . . . . . . . . . . . . . . . . . . . .  26
      SECTION 3.13   Compliance with Laws  . . . . . . . . . . . . . . .  27
      SECTION 3.14   Labor Matters . . . . . . . . . . . . . . . . . . .  28
      SECTION 3.15   Certain Contracts and Arrangements  . . . . . . . .  28
      SECTION 3.16   Intellectual Property . . . . . . . . . . . . . . .  29
      SECTION 3.17   Year 2000 Compliance  . . . . . . . . . . . . . . .  30
      SECTION 3.18   Finders' Fees . . . . . . . . . . . . . . . . . . .  31
      SECTION 3.19   Opinion of Financial Advisors . . . . . . . . . . .  31
      SECTION 3.20   Board Recommendation  . . . . . . . . . . . . . . .  31
      SECTION 3.21   Voting Requirements . . . . . . . . . . . . . . . .  32
      SECTION 3.22   Title  to Properties  . . . . . . . . . . . . . . .  32
      SECTION 3.23   Certain Contracts . . . . . . . . . . . . . . . . .  32
      SECTION 3.24   Tax Matters . . . . . . . . . . . . . . . . . . . .  33

 ARTICLE IV

      REPRESENTATIONS AND WARRANTIES OF BUYER AND NEWCO. . . . . . . . .  33
      SECTION 4.1    Corporate Existence and Power . . . . . . . . . . .  33
      SECTION 4.2    Corporate Authorization . . . . . . . . . . . . . .  33
      SECTION 4.3    Consents and Approvals; No Violations . . . . . . .  34
      SECTION 4.4    Capitalization  . . . . . . . . . . . . . . . . . .  35
      SECTION 4.5    SEC Documents . . . . . . . . . . . . . . . . . . .  36
      SECTION 4.6    Financial Statements  . . . . . . . . . . . . . . .  37
      SECTION 4.7    Information Supplied  . . . . . . . . . . . . . . .  37
      SECTION 4.8    Litigation  . . . . . . . . . . . . . . . . . . . .  37
      SECTION 4.9    Tax Matters . . . . . . . . . . . . . . . . . . . .  38
      SECTION 4.10   Compliance with Laws  . . . . . . . . . . . . . . .  38
      SECTION 4.11   Share Ownership . . . . . . . . . . . . . . . . . .  38
      SECTION 4.12   Ownership of Newco; No Prior Activities;
                     Assets of Newco . . . . . . . . . . . . . . . . . .  39
      SECTION 4.13   Finders' Fees . . . . . . . . . . . . . . . . . . .  39

 ARTICLE V

      COVENANTS OF THE PARTIES . . . . . . . . . . . . . . . . . . . . .  40
      SECTION 5.1    Conduct of the Business of the Company  . . . . . .  40
      SECTION 5.2    Advice of Changes . . . . . . . . . . . . . . . . .  45
      SECTION 5.3    Letters of the Company's Accountants  . . . . . . .  45
      SECTION 5.4    Letters of Buyer's Accountants  . . . . . . . . . .  46
      SECTION 5.5    Shareholders' Meeting; Proxy Material . . . . . . .  46
      SECTION 5.6    Access to Information . . . . . . . . . . . . . . .  48
      SECTION 5.7    No Solicitation . . . . . . . . . . . . . . . . . .  50
      SECTION 5.8    Director and Officer Liability  . . . . . . . . . .  53
      SECTION 5.9    Reasonable Best Efforts . . . . . . . . . . . . . .  55
      SECTION 5.10   Certain Filings . . . . . . . . . . . . . . . . . .  56
      SECTION 5.11   Public Announcements  . . . . . . . . . . . . . . .  56
      SECTION 5.12   Further Assurances  . . . . . . . . . . . . . . . .  56
      SECTION 5.13   Employee Matters  . . . . . . . . . . . . . . . . .  56
      SECTION 5.14   State Takeover Laws . . . . . . . . . . . . . . . .  58
      SECTION 5.15   Affiliates  . . . . . . . . . . . . . . . . . . . .  58
      SECTION 5.16   Listing . . . . . . . . . . . . . . . . . . . . . .  59
      SECTION 5.17   Litigation  . . . . . . . . . . . . . . . . . . . .  59
      SECTION 5.18   Tax Treatment . . . . . . . . . . . . . . . . . . .  59
      SECTION 5.19   Stockholders Agreement Legend . . . . . . . . . . .  59

 ARTICLE VI

      CONDITIONS TO THE MERGER . . . . . . . . . . . . . . . . . . . . .  60
      SECTION 6.1    Conditions to Each Party's Obligations  . . . . . .  60
      SECTION 6.2    Conditions to the Company's Obligations . . . . . .  61
      SECTION 6.3    Conditions to Buyer's and Newco's Obligations
                       . . . . . . . . . . . . . . . . . . . . . . . . .  62
 ARTICLE VII

      TERMINATION  . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
      SECTION 7.1    Termination . . . . . . . . . . . . . . . . . . . .  63
      SECTION 7.2    Effect of Termination . . . . . . . . . . . . . . .  65
      SECTION 7.3    Fees  . . . . . . . . . . . . . . . . . . . . . . .  66

 ARTICLE VIII

      MISCELLANEOUS  . . . . . . . . . . . . . . . . . . . . . . . . . .  66
      SECTION 8.1    Notices . . . . . . . . . . . . . . . . . . . . . .  66
      SECTION 8.2    Survival of Representations and Warranties  . . . .  68
      SECTION 8.3    Interpretation  . . . . . . . . . . . . . . . . . .  68
      SECTION 8.4    Amendments, Modification and Waiver . . . . . . . .  69
      SECTION 8.5    Successors and Assigns  . . . . . . . . . . . . . .  69
      SECTION 8.6    Specific Performance  . . . . . . . . . . . . . . .  69
      SECTION 8.7    Governing Law . . . . . . . . . . . . . . . . . . .  69
      SECTION 8.8    Severability  . . . . . . . . . . . . . . . . . . .  70
      SECTION 8.9    Third Party Beneficiaries . . . . . . . . . . . . .  70
      SECTION 8.10   Entire Agreement  . . . . . . . . . . . . . . . . .  70
      SECTION 8.11   Counterparts; Effectiveness . . . . . . . . . . . .  71


 Exhibits

 Exhibit A      Intentionally omitted
 Exhibit B      Stockholders Agreement
 Exhibit C      Affiliates Agreement
 Exhibit C1     Amended and Restated Articles of Incorporation
 Exhibit D1     Certificate of Officer of the Company
 Exhibit D2     Certificate of Officer of Buyer

                           TABLE OF DEFINED TERMS

 Term                                                              Section No.
 ----                                                              -----------

 1996 Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
 Acquisition Proposal  . . . . . . . . . . . . . . . . . . . . . . . . .  51
 Active Subsidiary . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
 Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
 Articles of Merger  . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
 Buyer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
 Buyer Class B Common Stock  . . . . . . . . . . . . . . . . . . . . . .  35
 Buyer Common Shares . . . . . . . . . . . . . . . . . . . . . . . . . .  35
 Buyer Common Stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
 Buyer Preferred Stock . . . . . . . . . . . . . . . . . . . . . . . . .  35
 Buyer SEC Documents . . . . . . . . . . . . . . . . . . . . . . . . . .  36
 Buyer Securities  . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
 Buyer's Representatives . . . . . . . . . . . . . . . . . . . . . . . .  49
 Certificates  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
 Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
 Closing Date  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
 Code  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
 Common Shares Trust . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
 Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
 Company Common Stock  . . . . . . . . . . . . . . . . . . . . . . . . . . 1
 Company Disclosure Schedule . . . . . . . . . . . . . . . . . . . . . .  12
 Company Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
 Company Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
 Company Preferred Stock . . . . . . . . . . . . . . . . . . . . . . . .  15
 Company Proxy Statement . . . . . . . . . . . . . . . . . . . . . . . .  15
 Company SEC Documents . . . . . . . . . . . . . . . . . . . . . . . . .  18
 Company Securities  . . . . . . . . . . . . . . . . . . . . . . . . . .  16
 Company Stockholders Meeting  . . . . . . . . . . . . . . . . . . . . .  47
 Company Voting Debt . . . . . . . . . . . . . . . . . . . . . . . . . .  41
 Confidentiality Agreement . . . . . . . . . . . . . . . . . . . . . . .  49
 Continuing Employees  . . . . . . . . . . . . . . . . . . . . . . . . .  57
 Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53
 Effective Time  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
 ERISA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
 Excess Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
 Exchange Act  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
 Exchange Agent  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
 Exchange Fund . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
 Exchange Ratio  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
 Facilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
 FBCA  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
 Form S-4  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
 GAAP  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
 Goldman Sachs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
 Governmental Entity . . . . . . . . . . . . . . . . . . . . . . . . . .  15
 HSR Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
 Indemnifiable Claim . . . . . . . . . . . . . . . . . . . . . . . . . .  53
 Indemnitees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53
 Intellectual Property . . . . . . . . . . . . . . . . . . . . . . . . .  30
 Legal Restraints  . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
 Licenses  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
 Lien  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
 Material Adverse Effect . . . . . . . . . . . . . . . . . . . . . . . .  13
 Maximum Amount  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
 Merger  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1, 2
 Merger Consideration  . . . . . . . . . . . . . . . . . . . . . . . . . . 3
 MIS Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
 NASD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
 Nasdaq  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
 Newco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
 Permits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27, 38
 Person  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
 Required Company Shareholder Vote . . . . . . . . . . . . . . . . . . .  13
 SEC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
 Secretary of State  . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
 Securities Act  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
 Stock Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
 Stockholders Agreement  . . . . . . . . . . . . . . . . . . . . . . . . . 1
 Subsidiary  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
 Superior Proposal . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
 Surviving Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . 2
 Tax Return  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
 Taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
 Termination Date  . . . . . . . . . . . . . . . . . . . . . . . . . . .  63



                        AGREEMENT AND PLAN OF MERGER


           AGREEMENT AND PLAN OF MERGER, dated as of January 12, 2000 (this
 "Agreement"), by and among Precision Response Corporation, a Florida
 corporation (the "Company"), USA Networks, Inc., a Delaware corporation
 ("Buyer"), and P Acquisition Corp., a Florida corporation and a wholly
 owned subsidiary of Buyer ("Newco").

                            W I T N E S S E T H

             WHEREAS, the respective Boards of Directors of Buyer, Newco and
 the Company have each adopted this Agreement as the Plan of Merger and
 approved this Agreement and the merger of Newco with and into the Company
 (the "Merger"), upon the terms and subject to the conditions set forth
 herein, and in accordance with the Florida Business Corporation Act (the
 "FBCA"), whereby each issued and outstanding share of common stock, par
 value $.01 per share of the Company (the "Company Common Stock") (other
 than shares of Company Common Stock owned by Buyer, Newco or any other
 Subsidiary (as defined in Section 3.5(a) hereof) of Buyer immediately prior
 to the Effective Time (as defined in Section 1.1(b) hereof)), will, upon
 the terms and subject to the conditions set forth herein, be converted into
 the right to receive the Merger Consideration (as defined in Section 1.2(a)
 hereof);

           WHEREAS, for Federal income tax purposes, the parties to this
 Agreement intend that the Merger qualify as a reorganization within the
 meaning of Section 368(a) of the Internal Revenue Code of 1986, as amended
 (the "Code"), and that this Agreement constitutes a plan of reorganization;
 and

           WHEREAS, as a condition and inducement to Buyer to enter into
 this Agreement and incur the obligations set forth herein, concurrently
 with the execution and delivery of this Agreement, Buyer is entering into a
 Stockholders Agreement with certain stockholders of the Company
 substantially in the form of Exhibit B hereto (the "Stockholders
 Agreement") pursuant to which, among other things, such shareholders have
 agreed to vote such shares in favor of this Agreement and the Merger
 provided for herein.

           NOW, THEREFORE, in consideration of the representations,
 warranties, covenants, agreements and conditions set forth herein and in
 the Stockholders Agreement, and intending to be legally bound hereby, the
 parties hereto agree as follows:

                                 ARTICLE I

                                 THE MERGER

           SECTION 1.1    The Merger.

           (a) Upon the terms and subject to the conditions of this
 Agreement, and in accordance with the FBCA, at the Effective Time, Newco
 shall be merged (the "Merger") with and into the Company, whereupon the
 separate existence of Newco shall cease, and the Company shall continue as
 the surviving corporation (sometimes referred to herein as the "Surviving
 Corporation") and shall continue to be governed by the laws of the State of
 Florida.

           (b) Concurrently with the Closing (as defined in Section 1.7
 hereof), the Company, Buyer and Newco will cause articles of merger (the
 "Articles of Merger") with respect to the Merger to be executed and filed
 with the Secretary of State of the State of Florida (the "Secretary of
 State") as provided in the FBCA.  The Merger shall become effective on the
 date and time at which the Articles of Merger has been duly filed with the
 Secretary of State or at such other date and time as is agreed between the
 parties and specified in the Articles of Merger, and such date and time is
 hereinafter referred to as the "Effective Time."

           (c) From and after the Effective Time, the Surviving Corporation
 shall possess all the rights, privileges, immunities, powers and franchises
 and be subject to all of the obligations, restrictions, disabilities,
 liabilities, debts and duties of the Company and Newco.

           SECTION 1.2    Effect on Shares of Company Common Stock.    At
 the Effective Time, by virtue of the Merger and without any action on the
 part of the holder of any shares of Company  Common Stock or any shares of
 capital stock of Newco:

           (a) Conversion of Company Common Stock.  Subject to Section
 1.3(e), each share of Company Common Stock issued and outstanding
 immediately prior to the Effective Time (other than shares cancelled
 pursuant to Section 1.2(b) hereof) shall be converted into 0.54 (the
 "Exchange Ratio", subject to increase as provided in Section 7.1(j) hereof
 in the event that Buyer exercises its Top-up Right (as defined in Section
 7.1(j) hereof) in which case the Exchange Ratio shall be as calculated in
 Section 7.1(j) hereof), fully paid and nonassessable shares of common
 stock, par value $0.01 per share, of Buyer ("Buyer Common Stock") (the
 "Merger Consideration").  As of the Effective Time, all such shares of
 Company Common Stock shall no longer be outstanding and shall automatically
 be canceled and shall cease to exist, and each holder of a certificate
 representing any such shares of Company Common Stock shall cease to have
 any rights with respect thereto, except the right to receive certificates
 representing the Merger Consideration and any cash in lieu of fractional
 shares of Buyer Common Stock to be issued or paid in consideration therefor
 upon surrender of such certificate in accordance with Section 1.3, without
 interest.

           (b) Cancellation of Shares of Company Common Stock.  Each share
 of Company Common Stock held by the Company as treasury stock or owned by a
 wholly-owned Subsidiary of the Company or by Buyer, Newco or any other
 Subsidiary of Buyer immediately prior to the Effective Time shall
 automatically be cancelled and retired and cease to exist, and no Merger
 Consideration or other consideration or payment shall be delivered therefor
 or in respect thereto.

           (c) Capital Stock of Newco.  Each share of common stock of Newco
 issued and outstanding immediately prior to the Effective Time shall be
 converted into and become one share of common stock, par value $.01, of the
 Surviving Corporation with the same rights, powers and privileges as the
 shares so converted and shall constitute the only outstanding shares of
 capital stock of the Surviving Corporation.

           (d) Adjustment of Exchange Ratio.  In the event Buyer changes (or
 establishes a record date for changing) the number of shares of Buyer
 Common Stock issued and outstanding prior to the Effective Time as a result
 of a stock split, stock dividend, recapitalization, subdivision,
 reclassification, combination, exchange of shares or similar transaction
 with respect to the outstanding Buyer Common Stock and the record date
 therefor shall be prior to the Effective Time, the Exchange Ratio shall be
 proportionately adjusted to reflect such stock split, stock dividend,
 recapitalization, subdivision, reclassification, combination, exchange of
 shares of similar transaction.

           SECTION 1.3 Exchange of Certificates.

           (a)  Exchange Agent. As of the Effective Time, Buyer shall enter
 into an agreement with such bank or trust company as may be designated by
 Buyer (the "Exchange Agent"), which shall provide that Buyer shall deposit
 with the Exchange Agent as of the Effective Time, for the benefit of the
 holders of shares of Company Common Stock, for exchange in accordance with
 this Article I, through the Exchange Agent, certificates representing the
 shares of Buyer Common Stock (such shares of Buyer Common Stock, together
 with any dividends or distributions with respect thereto with a record date
 after the Effective Time, any Excess Shares (as defined in Section 1.3(e))
 and any cash (including cash proceeds from the sale of the Excess Shares)
 payable in lieu of any fractional shares of Buyer Common Stock being
 hereinafter referred to as the "Exchange Fund") issuable pursuant to
 Section 1.2 in exchange for outstanding shares of Company Common Stock.

           (b)  Exchange Procedures.  As soon as reasonably practicable
 after the Effective Time, the Exchange Agent shall mail to each holder of
 record of a certificate or certificates which immediately prior to the
 Effective Time represented outstanding shares of Company Common Stock (the
 "Certificates") whose shares were converted into the right to receive the
 Merger Consideration pursuant to Section 1.2, (i) a letter of transmittal
 (which shall specify that delivery shall be effected, and risk of loss and
 title to the Certificates shall pass, only upon delivery of the
 Certificates to the Exchange Agent and shall be in such form and have such
 other provisions as Buyer may reasonably specify) and (ii) instructions for
 use in surrendering the Certificates in exchange for the Merger
 Consideration.  Upon surrender of a Certificate for cancellation to the
 Exchange Agent, together with such letter of transmittal, duly executed,
 and such other documents as may reasonably be required by the Exchange
 Agent, the holder of such Certificate shall receive in exchange therefor a
 certificate representing that number of whole shares of Buyer Common Stock
 which such holder has the right to receive pursuant to the provisions of
 this Article I, certain dividends or other distributions in accordance with
 Section 1.3(c) and cash in lieu of any fractional share of Buyer Common
 Stock in accordance with Section 1.3(e), and the Certificate so surrendered
 shall forthwith be canceled. In the event of a transfer of ownership of
 Company Common Stock which is not registered in the transfer records of the
 Company, a certificate representing the proper number of shares of Buyer
 Common Stock may be issued to a person other than the person in whose name
 the Certificate so surrendered is registered if such Certificate shall be
 properly endorsed or otherwise be in proper form for transfer and the
 person requesting such issuance shall pay any transfer or other taxes
 required by reason of the issuance of shares of Buyer Common Stock to a
 person other than the registered holder of such Certificate or establish to
 the satisfaction of Buyer that such tax has been paid or is not applicable.
 Each Certificate shall be deemed at any time after the Effective Time to
 represent only the Merger Consideration and the right to receive upon
 surrender in accordance with this Section 1.3 certificates representing the
 Merger Consideration into which the shares of Company Common Stock shall
 have been converted pursuant to Section 1.2, cash in lieu of any fractional
 shares of Buyer Common Stock as contemplated by Section 1.3(e) and any
 dividends or other distributions to which such holder is entitled pursuant
 to Section 1.3(c).  No interest shall be paid or will accrue on any cash
 payable to holders of Certificates pursuant to the provisions of this
 Article I.

           (c)  Distributions with Respect to Unexchanged Shares.  No
 dividends or other distributions with respect to Buyer Common Stock with a
 record date after the Effective Time shall be paid to the holder of any
 unsurrendered Certificate with respect to the shares of Buyer Common Stock
 represented thereby, and no cash payment in lieu of fractional shares shall
 be paid to any such holder pursuant to Section 1.3(e), and all such
 dividends, other distributions and cash in lieu of fractional shares of
 Buyer Common Stock shall be paid by Buyer to the Exchange Agent and shall
 be included in the Exchange Fund, in each case until the surrender of such
 Certificate in accordance with this Article I.  Subject to the effect of
 applicable escheat or similar laws, following surrender of any such
 Certificate there shall be paid to the holder of the certificate
 representing whole shares of Buyer Common Stock issued in exchange
 therefor, without interest, (i) at the time of such surrender, the amount
 of dividends or other distributions with a record date after the Effective
 Time theretofore paid with respect to such whole shares of Buyer Common
 Stock, and the amount of any cash payable in lieu of a fractional share of
 Buyer Common Stock to which such holder is entitled pursuant to Section
 1.3(e) and (ii) at the appropriate payment date, the amount of dividends or
 other distributions with a record date after the Effective Time but prior
 to such surrender and with a payment date subsequent to such surrender
 payable with respect to such whole shares of Buyer Common Stock.

           (d)  No Further Ownership Rights in Company Common Stock.  All
 Merger Consideration issued or paid upon the surrender for exchange of
 Certificates in accordance with the terms of this Article I (including any
 cash paid pursuant to this Article I) shall be deemed to have been issued
 (and paid) in full satisfaction of all rights pertaining to the shares of
 Company Common Stock theretofore represented by such Certificates, and
 there shall be no further registration of transfers on the stock transfer
 books of the Surviving Corporation of the shares of Company Common Stock
 which were outstanding immediately prior to the Effective Time.  If, after
 the Effective Time, Certificates are presented to the Surviving Corporation
 or the Exchange Agent for any reason, they shall be canceled and exchanged
 as provided in this Article I, except as otherwise provided by law.

           (e)  No Fractional Shares.  (i) No certificates or scrip
 representing fractional shares of Buyer Common Stock shall be issued upon
 the surrender for exchange of Certificates, no dividend or distribution of
 Buyer shall relate to such fractional share interests and such fractional
 share interests will not entitle the owner thereof to vote or to any rights
 of a stockholder of Buyer.

           (ii) As promptly as practicable following the Effective Time, the
 Exchange Agent shall determine the excess of (A) the number of whole shares
 of Buyer Common Stock delivered to the Exchange Agent by Buyer pursuant to
 Section 1.3(a) over (B) the aggregate number of whole shares of Buyer
 Common Stock to be distributed to former holders of Company Common Stock
 pursuant to Section 1.3(b) (such excess being herein called the "Excess
 Shares").  Following the Effective Time, the Exchange Agent shall, on
 behalf of former stockholders of the Company, sell the Excess Shares at
 then-prevailing prices in the over-the-counter market through one or more
 member firms of the National Association of Securities Dealers, Inc. (the
 "NASD"), and in round lots to the extent practicable.  The Exchange Agent
 shall use reasonable efforts to complete the sale of the Excess Shares as
 promptly following the Effective Time as, in the Exchange Agent's sole
 judgment, is practicable consistent with obtaining the best execution of
 such sales in light of prevailing market conditions. Until the net proceeds
 of such sale or sales have been distributed to the holders of Certificates
 formerly representing Company Common Stock, the Exchange Agent shall hold
 such proceeds in trust for such holders (the "Common Shares Trust").  The
 Company shall pay all commissions, transfer taxes and other out-of-pocket
 transaction costs, including the expenses and compensation of the Exchange
 Agent, incurred in connection with such sale of the Excess Shares. The
 Exchange Agent shall determine the portion of the Common Shares Trust to
 which each former holder of Company Common Stock is entitled, if any, by
 multiplying the amount of the aggregate net proceeds comprising the Common
 Shares Trust by a fraction, the numerator of which is the amount of the
 fractional share interest to which such former holder of Company Common
 Stock is entitled (after taking into account all shares of Company Common
 Stock held at the Effective Time by such holder) and the denominator of
 which is the aggregate amount of fractional share interests to which all
 former holders of Company Common Stock are entitled.

           (iii)  Notwithstanding the provisions of Section 1.3(e)(ii),
 Buyer may elect at its option, exercised prior to the Effective Time, in
 lieu of the issuance and sale of Excess Shares and the making of the
 payments hereinabove contemplated, to pay each former holder of Company
 Common Stock an amount in cash equal to the product obtained by multiplying
 (A) the fractional share interest to which such former holder (after taking
 into account all shares of Company Common Stock held at the Effective Time
 by such holder) would otherwise be entitled by (B) the last reported sale
 price for a share of Buyer Common Stock (as reported in The Wall Street
 Journal, or, if not reported thereby, any other authoritative source) on
 the Closing Date, and, in such case, all references herein to the cash
 proceeds of the sale of the Excess Shares and similar references shall be
 deemed to mean and refer to the payments calculated as set forth in this
 Section 1.3(e)(iii).

           (iv)  As soon as practicable after the determination of the
 amount of cash, if any, to be paid to holders of Certificates formerly
 representing Company Common Stock with respect to any fractional share
 interests, the Exchange Agent shall make available such amounts to such
 holders of Certificates formerly representing Company Common Stock subject
 to and in accordance with the terms of Section 1.3(c).

           (f)  Termination of Exchange Fund.  Any portion of the Exchange
 Fund which remains undistributed to the holders of the Certificates for six
 months after the Effective Time shall be delivered to Buyer, upon demand,
 and any holders of the Certificates who have not theretofore complied with
 this Article I shall thereafter look only to Buyer for payment of their
 claim for Merger Consideration, any dividends or distributions with respect
 to Buyer Common Stock and any cash in lieu of fractional shares of Buyer
 Common Stock.

           (g)  No Liability.  None of Buyer, the Surviving Corporation, the
 Company or the Exchange Agent shall be liable to any person in respect of
 any shares of Buyer Common Stock, any dividends or distributions with
 respect thereto, any cash in lieu of fractional shares of Buyer Common
 Stock or any cash from the Exchange Fund, in each case delivered to a
 public official pursuant to any applicable abandoned property, escheat or
 similar law. If any Certificate shall not have been surrendered prior to
 one year after the Effective Time (or immediately prior to such date on
 which any amounts payable pursuant to this Article I would otherwise
 escheat to or become the property of any Governmental Entity (as defined in
 Section 3.3(b)), any such amounts shall, to the extent permitted by
 applicable law, become the property of the Surviving Corporation, free and
 clear of all claims or interest of any person previously entitled thereto.

           (h)  Investment of Exchange Fund.  The Exchange Agent shall
 invest any cash included in the Exchange Fund, as directed by Buyer, on a
 daily basis. Any interest and other income resulting from such investments
 shall be paid to Buyer.

           (i)  Lost Certificates.  If any Certificate shall have been lost,
 stolen or destroyed, upon the making of an affidavit of that fact by the
 person claiming such Certificate to be lost, stolen or destroyed and, if
 required by Buyer, the posting by such person of a bond in such reasonable
 amount as Buyer may direct as indemnity against any claim that may be made
 against it with respect to such Certificate, the Exchange Agent shall issue
 in exchange for such lost, stolen or destroyed Certificate the applicable
 Merger Consideration with respect thereto and, if applicable, any unpaid
 dividends and distributions on shares of Buyer Common Stock deliverable in
 respect thereof and any cash in lieu of fractional shares, in each case
 pursuant to this Agreement.

           SECTION 1.4 Company Options.  (a) At the Effective Time, each of
 the then outstanding Options (as defined below) shall be (i) assumed by
 Buyer, in accordance with the terms of the applicable Stock Plan (as
 defined below) and option agreement by which it is evidenced, except that
 from and after the Effective Time, Buyer and its Board of Directors or
 Compensation Committee, as the case may be, shall be substituted for the
 Company and its subsidiaries and their respective Boards of Directors
 (including if applicable the entire Board of Directors) administering any
 such Stock Plan, and (ii) converted into an option to purchase that number
 of shares of Buyer Common Stock determined by multiplying the number of
 shares of Company Common Stock subject to such Option at the Effective Time
 by the Exchange Ratio, at an exercise price per share of Buyer Common Stock
 equal to the exercise price per share of such Option immediately prior to
 the Effective Time divided by the Exchange Ratio; except that, in the case
 of an Option to which Section 421 of the Code applies by reason of its
 qualification under Section 422 of the Code, the conversion formula shall
 be adjusted, if the Company determines that such adjustment is necessary,
 to comply with Section 424(a) of the Code. If the foregoing calculation
 results in an assumed Option being exercisable for a fraction of a share of
 Buyer Common Stock, then the number of shares of Buyer Common Stock subject
 to such option shall be rounded down to the nearest whole number of shares.
 Except as otherwise set forth in this Section 1.4 and except to the extent
 required under certain agreements in effect as of the date hereof between
 the Company and certain of its employees, the term, status as an "incentive
 stock option" under Section 422 of the Code (if applicable), all applicable
 restrictions or limitations on transfer and vesting and all other terms and
 conditions of Options will (except as otherwise provided in the applicable
 Stock Plan or Option) to the extent permitted by law and otherwise
 reasonably practicable, be unchanged.  As soon as practicable following the
 date of this Agreement, the Board of Directors of the Company (or, if
 appropriate, any committee thereof administering the Stock Plans) shall
 adopt such resolutions or take such other actions as may be required to
 effect the provisions of this Section 1.4(a).

 "Options" means any option granted, and not exercised, expired or
 terminated, to a current or former employee, director or independent
 contractor of the Company or any of its subsidiaries or any predecessor
 thereof to purchase shares of Company Common Stock pursuant to the
 Company's Amended and Restated 1996 Incentive Stock Plan, as amended,
 Amended and Restated 1996 Nonemployee Director Stock Option Plan or any
 other stock option, stock bonus, stock award, or stock purchase plan,
 program, or arrangement of the Company or any of its subsidiaries or any
 predecessor thereof (collectively, the "Stock Plans") or any other contract
 or agreement entered into by the Company or any of its subsidiaries.

           (b)  At the Effective Time, Buyer shall cause the shares of Buyer
 Common Stock issuable upon exercise of the assumed Options to be registered
 on Form S-8 (or any successor form) promulgated by the Securities and
 Exchange Commission (the "SEC"), and shall maintain the effectiveness of
 such registration statement for so long as such assumed Options remain
 outstanding, except to the extent, and for such period, that such
 effectiveness is interfered with by the issuance of an SEC stop order;
 provided that the Buyer shall use its reasonable best efforts to have any
 such stop order lifted as soon as practicable.

           (c)  As soon as reasonably practicable after the Effective Time,
 Buyer shall deliver to each holder of an assumed Option an appropriate
 notice setting forth such holder's rights pursuant to such Option. The
 Company and Buyer shall take all commercially reasonable actions which are
 necessary in order to effect the foregoing provisions of this Section 1.4
 as of the Effective Time.

           (d)  Both Buyer and the Company shall take such steps as may be
 required to cause the transactions contemplated by this Section 1.4 and any
 other dispositions of Company equity securities and/or acquisitions of
 Buyer equity securities (including, in each case derivative securities) in
 connection with this Agreement or the transactions contemplated hereby by
 any individual who is a director or officer of the Company, to be exempt
 under Rule 16b-3 promulgated under the Securities Exchange Act of 1934, as
 amended, and the rules and regulations thereunder (the "Exchange Act"),
 such steps to be taken in accordance with the interpretative letter dated
 January 12, 1999, issued by the SEC to Skadden, Arps, Slate, Meagher & Flom
 LLP.

           SECTION 1.5    Closing.  Subject to the satisfaction or waiver of
 the conditions set forth in Article VI hereof, the closing of the Merger
 (the "Closing") will take place at 10:00 a.m., New York City time, on a
 date to be specified by the parties hereto, which shall be no later than
 the third business day after the satisfaction of the conditions set forth
 in Section 6.1 hereof, at the offices of Skadden, Arps, Slate, Meagher &
 Flom LLP, 919 Third Avenue, New York, New York, unless another time, date
 or place is agreed to in writing by the parties hereto (such date, the
 "Closing Date").

                                 ARTICLE II

                         THE SURVIVING CORPORATION

           SECTION 2.1    Amended and Restated Articles of Incorporation.
 The Amended and Restated Articles of Incorporation as amended and restated
 as set forth in Exhibit C-2 hereto shall be the articles of incorporation
 of the Surviving Corporation until thereafter amended in accordance with
 applicable law.

           SECTION 2.2    By-laws.  The by-laws of Newco in effect at the
 Effective Time shall be the By-laws of the Surviving Corporation until
 thereafter amended in accordance with applicable law, the articles of
 incorporation of the Surviving Corporation and the by-laws of the Surviving
 Corporation.

           SECTION 2.3    Directors and Officers.  From and after the
 Effective Time, the directors of Newco at the Effective Time shall be the
 directors of the Surviving Corporation and the officers of the Company at
 the Effective Time shall be the officers of the Surviving Corporation, in
 each case until their respective successors are duly elected or appointed
 and qualified in accordance with applicable law.

                                ARTICLE III

               REPRESENTATIONS AND WARRANTIES OF THE COMPANY

           The Company represents and warrants to Buyer and Newco as
 follows:

           SECTION 3.1    Corporate Existence and Power.  The Company is a
 corporation duly incorporated, validly existing and in good standing under
 the laws of the State of Florida, and except as set forth on Schedule 3.1
 of  the Company Disclosure Schedule delivered by the Company to the Buyer
 prior to the execution of this Agreement (the "Company Disclosure
 Schedule"), has all corporate powers and all governmental licenses,
 authorizations, consents and approvals (collectively, "Licenses") required
 to carry on its business as now conducted except for failures to have any
 such License which, in the aggregate, would not reasonably be expected to
 have a Material Adverse Effect (as defined hereafter).  The Company is duly
 qualified to do business as a foreign corporation and is in good standing
 in each jurisdiction where the character of the property owned, leased or
 operated by it or the nature of its activities makes such qualification
 necessary, except in such jurisdictions where failures to be so qualified,
 in the aggregate, would not reasonably be expected to have a Material
 Adverse Effect.  As used herein, the term "Material Adverse Effect" means a
 material adverse effect (i) on the condition (financial or otherwise),
 business, operations, properties, assets or results of operations of the
 Company and its Subsidiaries, or Buyer and its Subsidiaries, as the case
 may be, in each case taken as a whole, that is not a result of general
 changes in the economy or the industries in which such entities currently
 operate, or (ii) on the ability of the Company and its Subsidiaries, or
 Buyer and Newco, as the case may be, to promptly perform their respective
 obligations hereunder or under the transactions contemplated hereby.  The
 Company has heretofore made available to Buyer complete and correct copies
 of the Company's Amended and Restated Articles of Incorporation and the
 Company's By-laws as currently in effect.

           SECTION 3.2    Corporate Authorization.  The Company has the
 requisite corporate power and authority to execute and deliver this
 Agreement and, subject to approval of this Agreement and the Plan of Merger
 by the affirmative votes of holders of a majority of the outstanding shares
 of Company Common Stock (the "Required Company Shareholder Vote"), to
 consummate the transactions contemplated herein.  The execution and
 delivery of this Agreement and the performance of its obligations hereunder
 have been duly and validly authorized by the Board of Directors of the
 Company and, other than the approval of this Agreement and the Plan of
 Merger by the Required Company Shareholder Vote, no other corporate
 proceedings or actions on the part of the Company are necessary to
 authorize the execution, delivery and performance of this Agreement and to
 consummate the transactions contemplated herein.  This Agreement has been
 duly executed and delivered by the Company and constitutes, assuming due
 authorization, execution and delivery of this Agreement by Buyer and Newco,
 a valid and binding obligation of the Company, enforceable against the
 Company in accordance with its terms.

           SECTION 3.3    Consents and Approvals; No Violations.

           (a)  Except as set forth in Schedule 3.3(a) of the Company
 Disclosure Schedule, neither the execution and delivery of this Agreement
 nor the performance by the Company of its obligations hereunder will (i)
 conflict with or result in a violation or breach of any provision of the
 Company's Amended and Restated Articles of Incorporation or the Company's
 By-laws; (ii) result in a violation or breach of, or constitute (with or
 without due notice or lapse of time or both) a default (or give rise to any
 right of termination, cancellation or acceleration or obligation to
 repurchase, repay, redeem or acquire or any similar right or obligation or
 to loss of a material benefit) under, or result in the creation of any Lien
 (as defined in Section 3.5(b)) upon any of the properties or assets of the
 Company or any of its Subsidiaries under, any of the terms, conditions or
 provisions of any note, mortgage, letter of credit, other evidence of
 indebtedness, guarantee, license, lease or agreement or similar instrument
 or obligation to which the Company or any of its Subsidiaries is a party or
 by which any of them or any of their assets may be bound or (iii) assuming
 that the filings, registrations, notifications, authorizations, consents
 and approvals referred to in subsection (b) below have been obtained or
 made, as the case may be, violate any order, injunction, decree, statute,
 rule or regulation of any Governmental Entity (as defined in Section 3.3(b)
 hereof) to which the Company or any of its Subsidiaries or any of their
 respective assets is subject, excluding from the foregoing clauses (ii) and
 (iii) such conflicts, defaults, breaches, rights, violations or Liens (A)
 that would not, in the aggregate, reasonably be expected to have a Material
 Adverse Effect or (B) that become applicable as a result of the business or
 activities in which Buyer or Newco or any of their respective  affiliates
 is or proposes to be engaged or any acts or omissions by, or facts
 pertaining to, Buyer or Newco.

           (b)  Except as set forth in Schedule 3.3(b) of the Company
 Disclosure Schedule, no filing or registration with, notification to, or
 authorization, consent or approval of, any government or any agency, court,
 tribunal, commission, board, bureau, department, political subdivision or
 other instrumentality of any government (including any regulatory or
 administrative agency), whether federal, state, provincial, municipal,
 domestic or foreign (each, a "Governmental Entity") is required in
 connection with the execution and delivery of this Agreement by the Company
 or the performance by the Company of its obligations hereunder, except (i)
 the filing of the Articles of Merger in accordance with the FBCA and
 filings to maintain the good standing of the Surviving Corporation; (ii)
 compliance with any applicable requirements of the Hart-Scott-Rodino
 Antitrust Improvements Act of 1976, as amended, and the rules and
 regulations thereunder (the "HSR Act"); (iii) the filing with the SEC of
 (A) a proxy statement relating to the Company Stockholders Meeting (as
 defined in Section 5.5) (such proxy statement, as amended or supplemented
 from time to time, the "Company Proxy Statement"), and (B) compliance with
 any applicable requirements of the Securities Act of 1933, as amended, and
 the rules and regulations thereunder (the "Securities Act") and the
 Exchange Act, as may be required in connection with this Agreement and the
 Stockholders Agreement and the transactions contemplated hereby and
 thereby; (iv) compliance with any applicable requirements of state blue sky
 or takeover laws; and (v) such other consents, approvals, orders,
 authorizations, notifications, registrations, declarations and filings (A)
 the failure of which to be obtained or made would not prevent or materially
 delay consummation of the transactions contemplated herein and would not,
 individually or in the aggregate, reasonably be expected to have a Material
 Adverse Effect or (B) that become applicable as a result of the business or
 activities in which Buyer or Newco or any of their respective affiliates is
 or proposes to be engaged or any acts or omissions by, or facts pertaining
 to, Buyer or Newco.

           SECTION 3.4    Capitalization.  The authorized capital stock of
 the Company consists of 100,000,000 shares of Company Common Stock and
 20,000,000 shares of preferred stock, par value $.01 per share, of the
 Company (the "Company Preferred Stock").  As of December 31, 1999, there
 were (i) 21,794,400 shares of Company Common Stock and (ii) no shares of
 Company Preferred Stock issued and outstanding.  All outstanding shares of
 capital stock of the Company have been duly authorized and validly issued
 and are fully paid and nonassessable and not subject to preemptive rights.
 As of December 31, 1999, there were (i) outstanding Options in respect of
 4,205,372 shares of Company Common Stock at option prices ranging from
 $4.06 to $24.72 per share and outstanding Options with respect to 7,000
 shares of Company Common Stock at an option price of $.01 per share, all of
 which Options were granted pursuant to the Precision Response Corporation
 Amended and Restated 1996 Incentive Stock Plan as amended through June 21,
 1999 (the "1996 Plan") and an additional 243,228 shares of Company Common
 Stock available for future grants pursuant to the 1996 Plan through May 30,
 2006 and (ii) up to 300,000 shares of Company Common Stock were authorized
 for possible issuance pursuant to the Precision Response Corporation
 Amended and Restated 1996 Nonemployee Director Stock Option Plan, of which
 there were outstanding Options in respect of 65,000 shares of Company
 Common Stock at option prices ranging from $5.53 to $43.00 per share.
 Except as set forth in this Section 3.4, except for changes since December
 31, 1999 resulting from either (x) the exercise of Options outstanding on
 such date or granted, in accordance with Section 5.1(b) hereof, after such
 date or (y) the grant, in accordance with Section 5.1(b) hereof, of Options
 after such date and except by reason of the adoption of a shareholder
 rights plan in accordance with Section 5.1, there are outstanding (i) no
 shares of capital stock or other voting securities of the Company, (ii) no
 securities of the Company or any Subsidiary of the Company convertible into
 or exchangeable for shares of capital stock or voting securities of the
 Company and (iii) except as set forth in Schedule 3.4 of the Company
 Disclosure Schedule, no options, warrants, calls, subscriptions or other
 rights to acquire from the Company, and no obligation of the Company to
 issue, transfer, sell or otherwise dispose of any capital stock, voting
 securities or securities convertible into or exchangeable for capital stock
 or voting securities of the Company (the items in clauses (i), (ii) and
 (iii) being referred to collectively as the "Company Securities").  There
 are no outstanding obligations of the Company or any of its Subsidiaries to
 repurchase, redeem or otherwise acquire any Company Securities.

           SECTION 3.5    Subsidiaries.

           (a)  Each Subsidiary of the Company that is actively engaged in
 any business or owns any assets or has any liabilities other than in either
 case a de minimis amount thereof (each, an "Active Subsidiary") (i) is a
 corporation duly incorporated, validly existing and in good standing under
 the laws of its jurisdiction of incorporation, (ii) except as set forth in
 Schedule 3.5(a) of the Company Disclosure Schedule, has all corporate
 powers and all material governmental licenses, authorizations, consents and
 approvals required to carry on its business as now conducted or as
 reasonably expected by the Company to be conducted and (iii) is duly
 qualified to do business as a foreign corporation and is in good standing
 in each jurisdiction where the character of the property owned or leased by
 it or the nature of its activities makes such qualification necessary,
 except for failures of this representation and warranty to be true which
 would not, in the aggregate, reasonably be expected to have a Material
 Adverse Effect.  For purposes of this Agreement, "Subsidiary" means with
 respect to any Person, another Person, an amount of the voting securities,
 other voting ownership or voting partnership interests of which is
 sufficient to elect at least a majority of its Board of Directors or other
 governing body (or, if there are no such voting interests, 50% or more of
 the equity interests of which) is owned directly or indirectly by such
 first Person; and a "Person" means an individual, corporation, partnership,
 joint venture, association, trust, unincorporated organization, limited
 liability company or other entity.  All Active Subsidiaries and their
 respective jurisdictions of incorporation are identified in Schedule 3.5 of
 the Company Disclosure Schedule.

           (b)  Except as set forth in Schedule 3.5(b) of the Company
 Disclosure Schedule, all of the outstanding shares of capital stock of each
 Active Subsidiary of the Company are duly authorized, validly issued, fully
 paid and nonassessable, and such shares are owned by the Company or by a
 Subsidiary of the Company free and clear of any Liens or limitation on
 voting rights; provided that no representation is made as to any shares of
 capital stock owned by any Persons other than the Company or a Subsidiary
 of the Company.  Except as set forth in Schedule 3.5(b) of the Company
 Disclosure Schedule, there are no subscriptions, options, warrants, calls,
 rights, convertible securities or other agreements or commitments of any
 character relating to the issuance, transfer, sale, delivery, voting or
 redemption (including any rights of conversion or exchange under any
 outstanding security or other instrument) for any of the capital stock or
 other equity interests of any of such Subsidiaries.  Except as set forth in
 Schedule 3.5(b) of the Company Disclosure Schedule, there are no agreements
 requiring the Company or any of its Subsidiaries to make contributions to
 the capital of, or lend or advance funds to, any Subsidiaries of the
 Company.  For purposes of this Agreement, "Lien" means, with respect to any
 asset, any mortgage, lien, pledge, charge, security interest or encumbrance
 of any kind in respect of such asset.

           SECTION 3.6    SEC Documents.  The Company has filed all reports,
 proxy statements, registration statements, forms and other documents
 required to be filed with the SEC since January 1, 1997 (the "Company SEC
 Documents").  As of their respective dates, and giving effect to any
 amendments or supplements thereto filed prior to the date of this
 Agreement, (a) the Company SEC Documents complied in all material respects
 with the requirements of the Securities Act or the Exchange Act, as the
 case may be, and the applicable rules and regulations of the SEC
 promulgated thereunder and (b) none of the Company SEC Documents (except as
 to the financial statements contained therein, which are dealt with in
 Section 3.7 hereof) contained any untrue statement of a material fact or
 omitted to state any material fact required to be stated therein or
 necessary in order to make the statements therein, in light of the
 circumstances under which they were made, not misleading.

           SECTION 3.7    Financial Statements.  The financial statements of
 the Company (including, in each case, any notes and schedules thereto)
 included in the Company SEC Documents (a) comply as to form in all material
 respects with all applicable accounting requirements and the rules and
 regulations of the SEC with respect thereto, (b) are in conformity with
 generally accepted accounting principles ("GAAP"), applied on a consistent
 basis (except in the case of unaudited statements, as permitted by the
 rules and regulations of the SEC) during the periods involved (except as
 may be indicated in the related notes and schedules thereto) and (c) fairly
 present, in all material respects, the consolidated financial position of
 the Company and its consolidated Subsidiaries as of the dates thereof and
 the consolidated results of their operations and cash flows for the periods
 then ended (subject, in the case of unaudited statements, to normal year-
 end audit adjustments).  Except (i) as reflected in such financial
 statements or in the notes thereto, (ii) for liabilities incurred in
 connection with this Agreement or the transactions contemplated hereby or
 (iii) such liabilities as are not in the aggregate reasonably likely to
 have a Material Adverse Effect, neither the Company nor any of its
 Subsidiaries has any liabilities or obligations of any nature (whether
 accrued, absolute, contingent or otherwise).  The Company's consolidated
 revenues, net income and earnings before interest, taxes, depreciation and
 amortization for the quarter ended December 31, 1999(i) will not be less,
 respectively, than such amounts for the quarter ended September 30, 1999
 and (ii) subject to the audit of the Company's financial statements for the
 year ended December 31, 1999 and finalization of such amounts for the
 fourth quarter ended December 31, 1999, and except as disclosed in Schedule
 3.7 of the Company Disclosure Schedule, are currently anticipated to be not
 less than $59.4 million, $2.7 million and $9.3 million, respectively.

           SECTION 3.8    Information Supplied.  None of the information
 supplied or to be supplied by the Company specifically for inclusion or
 incorporation by reference in (i) the registration statement on Form S-4 to
 be filed with the SEC by Buyer in connection with the issuance of Buyer
 Common Stock in the Merger (the "Form S-4") will, at the time the Form S-4
 becomes effective under the Securities Act, contain any untrue statement of
 a material fact or omit to state any material fact required to be stated
 therein or necessary to make the statements therein not misleading or (ii)
 the Company Proxy Statement will, at the date it is first mailed to the
 Company's stockholders or at the time of the Company Stockholders Meeting,
 contain any untrue statement of a material fact or omit to state any
 material fact required to be stated therein or necessary in order to make
 the statements therein, in light of the circumstances under which they are
 made, not misleading.  The Company Proxy Statement will comply as to form
 in all material respects with the requirements of the Exchange Act and the
 rules and regulations thereunder.  No representation or warranty is made by
 the Company with respect to statements made or incorporated by reference
 therein based on information supplied by Buyer specifically for inclusion
 or incorporation by reference in the Company Proxy Statement.

           SECTION 3.9    Absence of Material Adverse Changes, etc.  Except
 as disclosed in the Company SEC Documents filed by the Company and publicly
 available prior to the date of this Agreement or as set forth in Schedule
 3.9 of the Company Disclosure Schedule, since December 31, 1998, the
 Company and its Subsidiaries have conducted their business only in the
 ordinary course of business consistent with past practice and there has not
 been or occurred:

           (a)  any event, change, occurrence or development which has had
 or is reasonably likely to have a Material Adverse Effect on the Company
 and its Subsidiaries, taken as a whole;

           (b)  any declaration, setting aside or payment of any dividend or
 other distribution with respect to any shares of capital stock of the
 Company, any repurchase, redemption or other acquisition by the Company or
 any Subsidiary of the Company of any outstanding shares of capital stock or
 other equity securities of, or other ownership interests in, the Company,
 any split, combination or reclassification of any of the Company's capital
 stock or any issuance or the authorization of any issuance of any other
 securities in respect of, in lieu of, or in substitution for, shares of the
 Company's capital stock;

           (c)  any amendment of any material term of any outstanding
 security issued by the Company or any Subsidiary of the Company;

           (d)  any incurrence, assumption or guarantee by the Company or
 any Subsidiary of the Company of any indebtedness for borrowed money other
 than in the ordinary course of business consistent with past practice;

           (e)  any creation or assumption by the Company or any Subsidiary
 of the Company of any Lien on any asset other than in the ordinary course
 of business consistent with past practice;

           (f)  any damage, destruction or other casualty loss (whether or
 not covered by insurance) affecting the business or assets of the Company
 or any Subsidiary of the Company which, individually or in the aggregate,
 has had, or would reasonably be expected to have, a Material Adverse
 Effect;

           (g)  any change in any method of accounting or accounting
 practice or principles by the Company or any Subsidiary of the Company,
 except for any such change required by reason of a change in GAAP;

           (h)  any (i) grant of any severance or termination pay to any
 current or former director, executive officer or employee of the Company or
 any Subsidiary of the Company, (ii) employment, deferred compensation or
 other similar agreement (or any amendment to any such existing agreement)
 with any such director, executive officer or employee of the Company or any
 Subsidiary of the Company entered into, (iii) increase in benefits payable
 under any existing severance or termination pay policies or employment
 agreements or (iv) increase in compensation, bonus or other benefits
 payable to current or former directors, executive officers or employees of
 the Company or any Subsidiary of the Company, other than for clauses (i),
 (ii) and (iv) above, in the case of employees (other than directors and
 executive officers), in the ordinary course of business;

           (i) any issuance of any Company Securities other than Options and
 other than upon the exercise of Options; or

           (j) authorize any of, or commit or agree to take any of, the
 foregoing actions except as otherwise permitted by this Agreement.

           SECTION 3.10   Taxes.

           (a) Except as set forth in Schedule 3.10 of the Company
 Disclosure Schedule, (1) all Tax Returns required to be filed by or on
 behalf of the Company, each of its Subsidiaries, and each affiliated,
 combined, consolidated or unitary group of which the Company or any of its
 Subsidiaries is or has been a member (a "Company Group") have been timely
 filed in the manner prescribed by law, and all such Tax returns are true,
 complete and accurate except to the extent any failures to file or failures
 to be true, correct or accurate would not in the aggregate reasonably be
 expected to have a Material Adverse Effect; (2) all Taxes due and owing by
 the Company, any Subsidiary of the Company or any Company Group have been
 timely paid, or adequately reserved for in accordance with GAAP, except to
 the extent any failure to pay or reserve would not in the aggregate
 reasonably be expected to have a Material Adverse Effect; (3) there are no
 claims or assessments presently pending against the Company, any Subsidiary
 of the Company or any Company Group, for any alleged Tax deficiency, and
 the Company does not know of any threatened claims or assessments against
 the Company, any Subsidiary of the Company or any Company Group for any
 alleged Tax deficiency, which in either case if upheld would reasonably be
 expected in the aggregate to have a Material Adverse Effect;  (4) each
 material deficiency resulting from any audit or examination relating to
 Taxes by any taxing authority has been paid or is being contested in good
 faith and in accordance with law and is adequately reserved for in
 accordance with GAAP; (5) there are no Liens for Taxes on any asset of the
 Company or any Subsidiary of the Company, except for Liens for Taxes not
 yet due and payable and Liens for Taxes that would not in the aggregate
 reasonably be expected to have a Material Adverse Effect;  (6) the Company
 and each of its Subsidiaries has complied in all respects with all rules
 and regulations relating to the withholding of Taxes (including, without
 limitation, employee-related Taxes), except for failures to comply that
 would not in the aggregate reasonably be expected to have a Material
 Adverse Effect;  (7) neither the Company nor any of its Subsidiaries is a
 party to any Tax sharing agreement, Tax indemnity obligation or similar
 agreement, arrangement or practice with respect to Taxes (including any
 advance pricing agreement, closing agreement or other agreement relating to
 Taxes with any taxing authority); and (8) neither the Company nor any of
 its Subsidiaries is a party to any agreement, contract, or arrangement
 that, individually or collectively, would give rise to the payment of any
 amount (whether in cash or property, including shares of capital stock)
 that would not be deductible pursuant to the terms of Sections 162(a)(1),
 162(m) or 162(n) of the Code; (9) neither the Company nor any of its
 Subsidiaries is required to include in income any adjustment pursuant to
 Section 481(a) of the Code (or similar provisions of other law or
 regulations) in its current or in any future taxable period by reason of a
 change in accounting method, nor does the Company or any of its
 Subsidiaries have any knowledge that the Internal Revenue Service (or other
 taxing authority) has proposed or is considering proposing, any such change
 in accounting method; (10) neither the Company nor any affiliate of the
 Company has made with respect to the Company, its Subsidiaries, or any
 assets held by the Company or any Subsidiary any consent under Section 341
 of the Code; (11) the Company and each of its Subsidiaries has complied in
 all respects with all rules and regulations relating to the withholding of
 Taxes (including, without limitation, employee-related Taxes), except for
 failures that would not in the aggregate reasonably be expected to have a
 Material Adverse Effect; (12) the Company made a valid election to be
 treated as an S Corporation (within the meaning of Section 1361 of the
 Code) beginning on May 1, 1988 and for each taxable period thereafter (or
 portion thereof), up through and including July 15, 1996, the Company
 properly maintained a valid election under Section 1362(a) of the Code (as
 well as the equivalent provisions, if any, of all applicable State or local
 statutes) to be treated as an "S Corporation"; and (13) neither the Company
 nor any of its Subsidiaries has constituted either a "distributing
 corporation" or a "controlled corporation" (within the meaning of Section
 355(a)(1)(A) of the Code) in a distribution of stock qualifying for tax-
 free treatment under Section 355 of the Code (A) in the two years prior to
 the date of this Agreement, or (B) in a distribution that could otherwise
 constitute part of a "plan" or "series of related transactions" (within the
 meaning of Section 355(e) of the Code) in conjunction with the Merger.

           (b) The statutes of limitations for the federal income Tax
 Returns of the Company and the Subsidiaries of the Company (including,
 without limitation, any Company Group) have expired or otherwise have been
 closed for all taxable periods ending on or before December 31, 1995.

           (c) For purposes of this Agreement, (i) "Taxes" means all taxes,
 levies or other like assessments, charges or fees (including estimated
 taxes, charges and fees), including, without limitation, income,
 corporation, advance corporation, gross receipts, transfer, excise,
 property, sales, use, value-added, license, payroll, withholding, social
 security and franchise or other governmental taxes or charges, imposed by
 the United States or any state, county, local or foreign government or
 subdivision or agency thereof, any liability for taxes, levies or other
 like assessments, charges or fees of another Person pursuant to Treasury
 Regulation Section 1.1502-6 or any similar or analogous provision of
 applicable law or otherwise (including, without limitation, by agreement)
 and such term shall include any interest, penalties or additions to tax
 attributable to such taxes, levies or other like assessments, charges or
 fees and (ii) "Tax Return" means any report, return, statement, declaration
 or other written information required to be supplied to a taxing or other
 governmental authority in connection with Taxes.

           SECTION 3.11   Employee Benefit Plans.

           (a)  Schedule 3.11(a) of the Company Disclosure Schedule contains
 a true and complete list of each deferred compensation, incentive
 compensation and equity compensation plan; "welfare" plan, fund or program
 (within the meaning of section 3(1) of the Employee Retirement Income
 Security Act of 1974, as amended ("ERISA")); "pension" plan, fund or
 program (within the meaning of section 3(2) of ERISA); each employment or
 termination agreement; each severance agreement; and each other material
 employee benefit plan, fund, program, agreement or arrangement, in each
 case, that is sponsored, maintained or contributed to or required to be
 contributed to by the Company or its Subsidiaries, whether written or oral,
 for the benefit of any employee or former employee of the Company or its
 Subsidiaries (collectively, the "Company Plans").

           (b)  With respect to each Company Plan, the Company has
 heretofore delivered or made available to Buyer true and complete copies of
 the Company Plan and any amendments thereto (or if the Company Plan is not
 a written Company Plan, a description thereof), any related trust or other
 funding vehicle, any service provider agreement or investment management
 agreement, any reports or summaries required under ERISA or the Code and
 the most recent determination letter, if any, received from the Internal
 Revenue Service with respect to each Company Plan intended to qualify under
 section 401 of the Code.  The Company has no unfunded liabilities with
 respect to any Company Plan as of the end of the Company's most recent
 fiscal year that are not reflected on the Company's financial statements
 for such fiscal year.

           (c) The Company has not at any time maintained, or contributed
 to, any defined benefit plan covered by Title IV of ERISA, or incurred any
 liability under Title IV of ERISA, and the transactions contemplated by
 this Agreement will not subject the Company to any liability under Title IV
 of ERISA.  The Company has not at any time maintained, or contributed to,
 any multiemployer plan described in section 3(37) of ERISA, or incurred any
 withdrawal liability under ERISA, and the transactions contemplated by this
 Agreement will not subject the Company to any withdrawal liability under
 ERISA.

           (d)  Each Company Plan has been operated and administered in all
 material respects in accordance with its terms and applicable law,
 including, but not limited to, ERISA and the Code.

           (e)  Except as set forth in Schedule 3.11(e) of the Company
 Disclosure Schedule, each Company Plan intended to be "qualified" within
 the meaning of section 401(a) of the Code has received a favorable
 determination letter from the Internal Revenue Service, and nothing has
 occurred since the date of such determination that would adversely affect
 the qualified status of any such Company Plan.

           (f)  Except as set forth in Schedule 3.11(f) or 3.11(a) of the
 Company Disclosure Schedule, no Company Plan provides medical, surgical,
 hospitalization, death or similar benefits (whether or not insured) for
 employees or former employees of the Company or any Subsidiary for periods
 extending beyond their retirement or other termination of service, other
 than (i) coverage mandated by applicable law, (ii) death benefits under any
 "pension plan," or (iii) benefits the full cost of which is borne by the
 current or former employee (or his or her beneficiary).

           (g)  There are no pending or anticipated claims by or on behalf
 of any Company Plan, by any participant, beneficiary or fiduciary covered
 under any such Company Plan, or otherwise involving any such Company Plan
 (other than routine claims for benefits).  To the best of the Company's
 knowledge, no Company Plan is subject to any ongoing audit, investigation,
 or other administrative proceeding of any governmental entity, and no
 Company Plan is the subject of any pending application for administrative
 relief under any voluntary compliance program or closing agreement program
 of the Internal Revenue Service or the Department of Labor.  To the best of
 the Company's knowledge, no person or entity has engaged in any "prohibited
 transaction" (as such term is defined in ERISA and the Code) with respect
 to any Company Plan.  The Company has paid or remitted all contributions to
 any Company Plan within the time required by applicable law, and if
 applicable, within the deadline for claiming a tax deduction for the year
 with respect to the contribution.

           (h)  Except as set forth in Schedule 3.11(h) of the Company
 Disclosure Schedule, the consummation of the transactions contemplated by
 this Agreement will not, either alone or in combination with another event,
 (i) entitle any current or former employee or officer of the Company to
 severance pay, unemployment compensation or any other payment,(ii)
 accelerate the time of payment or vesting, or increase the amount of
 compensation due any such employee or officer, (iii) require assets to be
 set aside or other forms of security to be provided with respect to any
 liability under any Company Plan, or (iv) result in any "excess parachute
 payment" (within the meaning of Section 280G of the Code) under any Company
 Plan.

           SECTION 3.12   Litigation.  Except as set forth in either the
 Company SEC Documents filed by the Company and publicly available prior to
 the date of this Agreement, or Schedule 3.12 of the Company Disclosure
 Schedule or otherwise fully covered by insurance, there is no action, suit
 or proceeding pending against, or to the knowledge of the Company
 threatened against, and, to the knowledge of the Company, there is no
 investigation pending or threatened against, the Company or any Subsidiary
 of the Company (or any Company Plan) or any of their respective properties
 before any court or arbitrator or any Governmental Entity except those
 which, individually or in the aggregate, would not reasonably be expected
 to have a Material Adverse Effect, nor is there any judgment, decree,
 injunction, rule or order of any Governmental Entity or arbitrator
 outstanding against the Company or any of its Subsidiaries which would
 reasonably be expected to have a Material Adverse Effect.

           SECTION 3.13   Compliance with Laws.

           (a) Except as set forth in Schedule 3.13 of the Company
 Disclosure Schedule, the Company and its Subsidiaries are in compliance
 with all applicable laws, ordinances, judgments, decrees, rules and
 regulations of any federal, state, local or foreign governmental authority
 applicable to their respective businesses and operations, except for such
 violations, if any, which, in the aggregate, would not reasonably be
 expected to have a Material Adverse Effect.  Except as set forth in
 Schedule 3.13 of the Company Disclosure Schedule, all governmental
 approvals, permits and licenses (collectively, "Permits") required to
 conduct the business of the Company and its Subsidiaries and for them to
 own, lease or operate their assets have been obtained, are in full force
 and effect and are being complied with except for such violations and
 failures to have Permits in full force and effect, if any, which,
 individually or in the aggregate, would not reasonably be expected to have
 a Material Adverse Effect.

           (b)  There are no conditions relating to the Company or any of
 its Subsidiaries or relating to the Company's or any of its Subsidiaries'
 ownership, use or maintenance of any real property owned or operated, or
 previously owned or operated, by the Company or any of its Subsidiaries,
 and the Company does not know of any such condition in respect of such real
 property not related to the ownership, use or maintenance, that would lead
 to any liability for violation of any federal, state, county or local laws,
 regulations, orders or judgments relating to pollution or protection of the
 environment or any other applicable environmental, health or safety
 statutes, ordinances, orders, rules, regulations or requirements which
 liability would reasonably be expected to have a Material Adverse Effect.
 The Company and its Subsidiaries have received, handled, used, stored,
 treated, shipped and disposed of all hazardous or toxic materials,
 substances and wastes (whether or not on its properties owned or operated
 by others) in compliance with all applicable environmental, health or
 safety statutes, ordinances, orders, rules, regulations or requirements,
 except for possible noncompliances which, individually or in the aggregate,
 would not reasonably be expected to have a Material Adverse Effect.

           SECTION 3.14   Labor Matters. Except to the extent set forth in
 Schedule 3.14 of the Company Disclosure Schedule, as of the date of this
 Agreement (i) there is no labor strike, dispute, slowdown, stoppage or
 lockout actually pending or, to the knowledge of the Company, threatened
 against the Company or any of its Subsidiaries; (ii) to the knowledge of
 the Company, no union organizing campaign with respect to the Company's or
 any of its Subsidiaries' employees is underway; (iii) there is no unfair
 labor practice charge or complaint against the Company or any of its
 Subsidiaries pending or, to the knowledge of the Company, threatened before
 the National Labor Relations Board or any similar state or foreign agency;
 (iv) there is no written grievance pending relating to any collective
 bargaining agreement or other grievance procedure; (v) to the knowledge of
 the Company, no charges with respect to or relating to the Company or any
 of its Subsidiaries are pending before the Equal Employment Opportunity
 Commission or any other agency responsible for the prevention of unlawful
 employment practices; and (vi) there are no collective bargaining
 agreements with any union covering employees of the Company or any of its
 Subsidiaries, except for such exceptions to the foregoing clauses (iii)
 through (v) which, individually or in the aggregate, would not reasonably
 be expected to have a Material Adverse Effect.

           SECTION 3.15   Certain Contracts and Arrangements.  Except as set
 forth in Schedule 3.15 of the Company Disclosure Schedule, each material
 contract or agreement to which the Company or any of its Subsidiaries is a
 party or by which any of them is bound is in full force and effect, and
 neither the Company nor any of its Subsidiaries, nor, to the knowledge of
 the Company, any other party thereto, is in breach of, or default under,
 any such contract or agreement, and no event has occurred that with notice
 or passage of time or both would constitute such a breach or default
 thereunder by the Company or any of its Subsidiaries, or, to the knowledge
 of the Company, any other party thereto, except for such failures to be in
 full force and effect and such breaches and defaults which, in the
 aggregate, would not reasonably be expected to have a Material Adverse
 Effect.

           SECTION 3.16   Intellectual Property.

           (a)  The Company and its Subsidiaries own or have the right to
 use all material Intellectual Property (as defined in Section 3.16(c)).
 Schedule 3.16(a) of the Company Disclosure Schedule sets forth a current
 and complete list of all registrations and applications relating to
 material Intellectual Property.

           (b)  Except as set forth in Schedule 3.16(b)(1) of the Company
 Disclosure Schedule, to the knowledge of the Company: (i) all of the grants
 or registrations relating to material Intellectual Property owned by the
 Company and its Subsidiaries are subsisting and unexpired, free of all
 liens or encumbrances and have not been abandoned; (ii) either the Company
 or one of its Subsidiaries is the owner of record of any application,
 registration or grant for each material item of Intellectual Property
 (except for the licensed Intellectual Property set forth in Schedule
 3.16(b)(2) of the Company Disclosure Schedule); (iii) the Company does not
 infringe the Intellectual Property rights of any third party in any respect
 that would reasonably be expected to have, individually or in the
 aggregate, a Material Adverse Effect; (iv) no third party or entity is
 currently infringing upon the Intellectual Property rights of the Company,
 except for such infringements that would not, individually or in the
 aggregate, reasonably be expected to have a Material Adverse Effect; (v) no
 judgment, decree, injunction, rule or order has been rendered by a
 Governmental Entity which would limit, cancel or question the validity of,
 or the Company's or its Subsidiaries' rights in and to, any Intellectual
 Property owned by the Company in any respect that would reasonably be
 expected to have, individually or in the aggregate, a Material Adverse
 Effect; and (vi) the Company has not received notice of any pending or
 threatened suit, action or adversarial proceeding that seeks to limit,
 cancel or question the validity of, or the Company's or its Subsidiaries'
 rights in and to, any Intellectual Property, which would reasonably be
 expected to have, individually or in the aggregate, a Material Adverse
 Effect.  Schedule 3.16(b)(2) of the Company Disclosure Schedule sets forth
 a correct and complete list of all licenses, sublicenses and permissions to
 use any material item of Intellectual Property (in each case identifying
 the item licensed, the license parties and the date of the license
 agreement or other agreement permitting the use of the item).  To the
 knowledge of the Company, there is no default by the Company or its
 Subsidiaries under such licenses, sublicenses or permissions that is
 reasonably likely to have, individually or in the aggregate, a Material
 Adverse Effect.

           (c)  For purposes of this Agreement "Intellectual Property" shall
 mean all rights, privileges and priorities provided under U.S., state and
 foreign law relating to intellectual property and reasonably necessary for
 the Company and its Subsidiaries to conduct their business as it is
 currently conducted, including without limitation all (x) (1) proprietary
 inventions, discoveries, processes, formulae, designs, methods, techniques,
 procedures, concepts, developments, technology, new and useful improvements
 thereof and proprietary know-how relating thereto, whether or not patented
 or eligible for patent or equivalent protection; (2) copyrights and
 copyrightable works, including computer applications, programs, software,
 databases and related items; (3) trademarks, service marks, trade names,
 and trade dress, internet domain names, the goodwill of the business
 symbolized thereby, and all common-law rights relating thereto; (4) trade
 secrets and other confidential information; (y) all registrations and
 applications for any of the foregoing and (z) licenses or other similar
 agreements granting to the Company or any of its Subsidiaries the rights to
 use any of the foregoing.

           SECTION 3.17   Year 2000 Compliance.  Except for the matters set
 forth in Schedule 3.17 of the Company Disclosure Schedule, all of the MIS
 Systems and the Facilities are Year 2000 Compliant, except for any such
 failures to be Year 2000 Compliant which, individually or in the aggregate
 would not reasonably be expected to have a Material Adverse Effect.  "Year
 2000 Compliant" means that (i) the MIS Systems accurately process, provide
 and/or receive all date/time data (including calculating, comparing,
 sequencing, processing and outputting) within, from, into, and between
 centuries (including the twentieth and twenty-first centuries and the years
 1999 and 2000), including leap year calculations, and (ii) neither the
 performance nor the functionality nor the Company's  or any of its
 Subsidiaries' provision of the products, services, and other item(s) at
 issue will be affected by any dates/times prior to, on, after or spanning
 January 1, 2000.  "Facilities" means any facilities or equipment used by
 the Company or any of its Subsidiaries' in any location, including HVAC
 systems, mechanical systems, elevators, security systems, fire suppression
 systems, telecommunications systems, and equipment, whether or not owned by
 the Company or any of its Subsidiaries.  "MIS Systems" means any computer
 software and systems (including hardware, firmware, operating system
 software, utilities, and applications software) used in the ordinary course
 of business by or on behalf of the Company or any of its Subsidiaries,
 including the Company's or any of its Subsidiaries' payroll, accounting,
 billing/receivables, inventory, asset tracking, customer service, human
 resources, call center and e-mail systems.

           SECTION 3.18   Finders' Fees.  Except for Goldman Sachs & Co.
 ("Goldman Sachs"), there is no investment banker, broker, finder or other
 intermediary which has been retained by, or is authorized to act on behalf
 of, the Company or any Subsidiary of the Company that would be entitled to
 any fee or commission from the Company, any Subsidiary of the Company,
 Buyer or any of Buyer's affiliates upon consummation of the transactions
 contemplated by this Agreement.  The Company has provided to Buyer a true
 and accurate basis for calculating all  the fees that would be payable by
 the Company to Goldman Sachs in connection with the transactions
 contemplated hereunder.  Neither the Company, nor any Subsidiary, has any
 continuing obligation to pay a broker's or finder's fee or any other
 commission or similar fee to any agent, broker, investment banker or other
 person or firm in connection with any acquisition, sale, financing or other
 similar transaction to be consummated after the date hereof (other than
 with respect to the Merger as set forth in this Section).

           SECTION 3.19   Opinion of Financial Advisors.   The Company has
 received the opinion of Goldman Sachs to the effect that, as of such date,
 the Exchange Ratio is fair from a financial point of view to the
 stockholders of the Company.  The Company will promptly following the
 receipt thereof deliver to Buyer a copy of the written opinion from Goldman
 Sachs to the foregoing effect.

           SECTION 3.20   Board Recommendation.  The Board of Directors of
 the Company, at a meeting duly called and held, has unanimously (i)
 determined that this Agreement and the transactions contemplated hereby,
 including the Merger, taken together are fair to and in the best interests
 of the shareholders of the Company, (ii) approved and adopted this
 Agreement, the Stockholders Agreement and the transactions contemplated
 hereby and thereby, including the Merger, (iii) taken all actions necessary
 on the part of the Company to render inapplicable to this Agreement, the
 Stockholders Agreement and the transactions contemplated hereby and
 thereby, including the Merger, the provisions of Section 607.0902 and
 Section 607.0901 of the FBCA and (iv) resolved to recommend that the
 shareholders of the Company approve this Agreement and the Plan of Merger.

           SECTION 3.21  Voting Requirements.  The Required Company
 Shareholder Vote is the only vote of the holders of the Company's capital
 stock necessary to approve this Agreement and the Plan of Merger and the
 transactions contemplated by this Agreement.

           SECTION 3.22  Title  to Properties.  (a)  Each of the Company and
 its Subsidiaries has good and marketable title to, or valid leasehold
 interests in, all its material, tangible properties and assets, free and
 clear of all Liens, except for defects in title, easements, restrictive
 covenants, taxes which are not yet due and payable, mechanics', carriers',
 workers', materialmen's and similar Liens, and similar encumbrances or
 impediments that, in the aggregate, do not and will not materially
 interfere with the use of the properties or assets subject thereto or
 affected thereby or otherwise materially impair business operations at such
 properties.

           (b)  Each of the Company and its Subsidiaries has complied with
 the terms of all leases to which it is a party and under which it is in
 occupancy, except for  noncompliances which, individually or in the
 aggregate, would not reasonably be expected to have a Material Adverse
 Effect.  As of the date of this Agreement, each of the Company and its
 Subsidiaries enjoys peaceful and undisturbed possession under all such
 leases.

           SECTION 3.23  Certain Contracts.   Neither the Company nor any of
 its Subsidiaries is a party to or bound by any non-competition agreement or
 any other similar agreement or obligation which purports to limit in any
 material respect the manner in which, or the localities in which, the
 business of the Company and its Subsidiaries is conducted.

           SECTION 3.24  Tax Matters.   Neither the Company nor any of its
 Subsidiaries has taken any action or knows of any fact, agreement, plan or
 other circumstance that is reasonably likely to prevent the Merger from
 qualifying as a reorganization within the meaning of Section 368(a) of the
 Code.

                                 ARTICLE IV

             REPRESENTATIONS AND WARRANTIES OF BUYER AND NEWCO

           Buyer and Newco jointly and severally represent and warrant to
 the Company as follows:

           SECTION 4.1    Corporate Existence and Power.  Each of Buyer and
 Newco is a corporation duly incorporated, validly existing and in good
 standing under the laws of its jurisdiction of incorporation, and has all
 corporate power and all Licenses required to carry on its business as now
 conducted except for failures to have any such License which would not, in
 the aggregate, reasonably be expected to have a Material Adverse Effect.
 Each of Buyer and Newco is duly qualified to do business as a foreign
 corporation and is in good standing in each jurisdiction where the
 character of the property owned, leased or operated by it or the nature of
 its activities makes such qualifications necessary, except for those
 jurisdictions where failures to be so qualified would not, in the
 aggregate, reasonably be expected to have a Material Adverse Effect.  Each
 of Buyer and Newco has heretofore delivered or made available to the
 Company true and complete copies of the governing documents or other
 organizational documents of like import, as currently in effect, of each of
 Buyer and Newco.

           SECTION 4.2    Corporate Authorization.  Each of Buyer and Newco
 has the requisite corporate power and authority to execute and deliver this
 Agreement and to perform its obligations hereunder.  The execution and
 delivery of this Agreement and the performance of its obligations hereunder
 have been duly and validly authorized by the Board of Directors of each of
 Buyer and Newco, Buyer has approved and adopted this Agreement and the Plan
 of Merger in its capacity as the sole stockholder of Newco and no other
 corporate proceedings or actions on the part of either Buyer or Newco are
 necessary to authorize the execution, delivery and performance of this
 Agreement.  This Agreement has been duly executed and delivered by each of
 Buyer and Newco and constitutes, assuming due authorization, execution and
 delivery of this Agreement by the Company, a valid and binding obligation
 of each of Buyer and Newco, enforceable against each of Buyer and Newco in
 accordance with its terms.

           SECTION 4.3    Consents and Approvals; No Violations.

           (a)  Neither the execution and delivery of this Agreement nor the
 performance by either Buyer or Newco of its obligations hereunder will (i)
 conflict with or result in a violation or breach of any provision of the
 certificate of incorporation or by-laws (or other governing or
 organizational documents) of either Buyer or Newco or (ii) result in a
 violation or breach of, or constitute (with or without due notice or lapse
 of time or both) a default (or give rise to any right of termination,
 cancellation or acceleration or obligation to repurchase, repay, redeem or
 acquire or any similar right or obligation or to loss of a material
 benefit) under, or result in the creation of any Lien (as defined in
 Section 3.5(b)) upon any of the properties or assets of Buyer or Newco or
 any of Buyer's Subsidiaries under, any of the terms, conditions or
 provisions of any note, mortgage, letter of credit, other evidence of
 indebtedness, guarantee, license, lease or agreement or similar instrument
 or obligation to which Buyer or any of its Subsidiaries is a party or by
 which any of them or any of their assets may be bound or (iii) assuming
 that the filings, registrations, notifications, authorizations, consents
 and approvals referred to in subsection (b) below have been obtained or
 made, as the case may be, violate any order, injunction, decree, statute,
 rule or regulation of any Governmental Entity to which Buyer or any of its
 Subsidiaries is subject, excluding from the foregoing clauses (ii) and
 (iii) such requirements, defaults, breaches, rights or violations (A) that
 would not, in the aggregate, reasonably be expected to have a Material
 Adverse Effect or (B) that become applicable as a result of any acts or
 omissions by, or facts pertaining to, the Company.

           (b)  No filing or registration with, notification to, or
 authorization, permit, consent or approval of, any Governmental Entity is
 required in connection with the execution and delivery of this Agreement by
 either Buyer or Newco or the performance by either Buyer or Newco of its
 obligations hereunder, except (i) the filing of the Articles of Merger in
 accordance with the FBCA and filings to maintain the good standing of the
 Surviving Corporation; (ii) compliance with any applicable requirements of
 the HSR Act; (iii)  the filing with the SEC of (A) the Form S-4, and (B)
 compliance with any applicable requirements of the Securities Act and the
 Exchange Act as may be required in connection with this Agreement and the
 Stockholders Agreement and the transactions contemplated hereby and
 thereby; (iv) compliance with any applicable requirements of state blue sky
 laws; (v) such filings with and approvals of the NASD to permit the shares
 of Buyer Common Stock that are to be issued in the Merger to be quoted on
 The Nasdaq Stock Market's National Market ("Nasdaq") and (vi) such other
 consents, approvals, orders, authorizations, notifications, registrations,
 declarations and filings (A) the failure of which to be obtained or made
 would not prevent or materially delay consummation of the Merger and would
 not, in the aggregate, reasonably be expected to have a Material Adverse
 Effect or (B) that become applicable as a result of any acts or omissions
 by, or facts pertaining to, the Company.

           SECTION 4.4    Capitalization.  As of the date hereof, the
 authorized capital stock of Buyer consists of 800,000,000 shares of Buyer
 Common Stock, 200,000,000 shares of Class B common stock, par value $.01,
 of Buyer (the "Buyer Class B Common Stock" and, together with the Buyer
 Common Stock, the "Buyer Common Shares"), and 15,000,000 shares of
 preferred stock, par value $.01 per share, of Buyer (the "Buyer Preferred
 Stock").  As of November 30, 1999, there were (i) 136,721,815 shares of
 Buyer Common Stock issued and outstanding, (ii) 31,516,726 shares of Buyer
 Class B Common Stock issued and outstanding, (iii) no shares of Buyer
 Preferred Stock issued and outstanding, (iv) 294,124 shares of Buyer Common
 Stock held in treasury by Buyer and its Subsidiaries, (v) shares of USANi
 LLC exchangeable into 90,683,119 shares of Buyer Common Stock and
 73,285,000 shares of Buyer Class B Common Stock issued and outstanding,
 (vi) shares of Home Shopping Network, Inc. exchangeable into 15,810,032
 shares of Buyer Common Stock and 798,272 shares of Buyer Class B Common
 Stock issued and outstanding, (vii) 7% Convertible Subordinated Debentures
 due July 1, 2003 convertible into 568,749 shares of Buyer Common Stock at a
 conversion price of $66.43 per share outstanding and (viii) outstanding
 options to purchase 35,517,213 shares of Buyer Common Stock under various
 stock option plans described in, or incorporated by reference in, the Buyer
 SEC Documents (as defined in Section 4.5) and outstanding warrants to
 purchase 83,997 shares of Buyer Common Stock.  Except as set forth in this
 Section 4.4, as of November 30, 1999, there were outstanding (i) no shares
 of capital stock or other voting securities of Buyer, (ii) no securities of
 Buyer or any Subsidiary of Buyer convertible into or exchangeable for
 shares of capital stock or voting securities of Buyer and (iii) except as
 set forth in the Buyer SEC Documents, no options, warrants, calls,
 subscription or other rights to acquire from the Buyer, and no obligation
 of Buyer to issue, transfer, sell or otherwise dispose of any capital
 stock, voting securities or securities convertible into or exchangeable for
 capital stock or voting securities of Buyer (the items in clauses (i), (ii)
 and (iii) being referred to collectively as the "Buyer Securities").  All
 outstanding shares of capital stock of Buyer have been, and all shares
 which may be issued in connection with the Merger will be, when issued,
 duly authorized and validly issued, fully paid and nonassessable and,
 except as set forth in the Buyer SEC Documents, not subject to preemptive
 rights.

           SECTION 4.5  SEC Documents.  Buyer has filed all reports, proxy
 statements, registration statements, forms and other documents required to
 be filed with the SEC since January 1, 1997 (the "Buyer SEC Documents").
 As of their respective dates, and giving effect to any amendments or
 supplements thereto filed prior to the date of this Agreement, (a) the
 Buyer SEC Documents complied in all material respects with the requirements
 of the Securities Act or the Exchange Act, as the case may be, and the
 applicable rules and regulations of the SEC promulgated thereunder and (b)
 none of the Buyer SEC Documents (except as to the financial statements
 contained therein, which are dealt with in Section 4.6 hereof) contained
 any untrue statement of a material fact or omitted to state any material
 fact required to be stated therein or necessary in order to make the
 statements therein, in light of the circumstances under which they were
 made, not misleading.

           SECTION 4.6  Financial Statements.  The financial statements of
 Buyer (including, in each case, any notes and schedules thereto) included
 in the Buyer SEC Documents (a) comply as to form in all material respects
 with all applicable accounting requirements and the rules and regulations
 of the SEC with respect thereto, (b) are in conformity with GAAP, applied
 on a consistent basis (except in the case of unaudited statements, as
 permitted by the rules and regulations of the SEC) during the periods
 involved (except as may be indicated in the related notes and schedules
 thereto) and (c) fairly present, in all material respects, the consolidated
 financial position of Buyer and its consolidated Subsidiaries as of the
 dates thereof and the consolidated results of their operations and cash
 flows for the periods then ended (subject, in the case of unaudited
 statements, to normal year-end audit adjustments).

           SECTION 4.7  Information Supplied.  None of the information
 supplied or to be supplied by Buyer specifically for inclusion or
 incorporation by reference in (i) the Form S-4 will, at the time the Form
 S-4 becomes effective under the Securities Act, contain any untrue
 statement of a material fact or omit to state any material fact required to
 be stated therein or necessary to make the statements therein not
 misleading or (ii) the Company Proxy Statement will, at the date it is
 first mailed to the Company's stockholders or at the time of the Company
 Stockholders Meeting, contain any untrue statement of a material fact or
 omit to state any material fact required to be stated therein  or necessary
 in order to make the statements therein, in light of the circumstances
 under which they are made, not misleading.  The Form S-4 will comply as to
 form in all material respects with the requirements of the Securities Act
 and the rules and regulations thereunder.  No representation or warranty is
 made by Buyer with respect to statements made or incorporated by reference
 therein based on information supplied by the Company specifically for
 inclusion or incorporation by reference in the Form S-4.

           SECTION  4.8  Litigation.  Except as set forth in the Buyer SEC
 Documents filed by Buyer and publicly available prior to the date of this
 Agreement, as of the date of this Agreement, there is no action, suit or
 proceeding pending against, or to the knowledge of Buyer threatened
 against, Buyer or any Subsidiary of Buyer or any of their respective
 properties before any court or arbitrator or any Governmental Entity which,
 individually or in the aggregate, would reasonably be expected to have a
 Material Adverse Effect, nor is there any judgment, decree, injunction,
 rule or order of any Governmental Entity or arbitrator outstanding against
 Buyer or any of its Subsidiaries having, or which, insofar as reasonably
 can be foreseen, in the future would have, any such effect.

           SECTION 4.9  Tax Matters.  Neither Buyer nor any of its
 Subsidiaries has taken any action or knows of any fact, agreement, plan or
 other circumstance that is reasonably likely to prevent the Merger from
 qualifying as a reorganization within the meaning of Section 368(a) of the
 Code.

           SECTION 4.10   Compliance with Laws.  Except as set forth in the
 Buyer SEC Documents filed by Buyer and publicly available prior to the date
 hereof, as of the date of this Agreement, the Buyer and its Subsidiaries
 are in compliance with all applicable laws, ordinances, judgments, decrees,
 rules and regulations of any federal, state, local or foreign governmental
 authority applicable to their respective businesses and operations, except
 for such violations, if any, which, in the aggregate, would not reasonably
 be expected to have a Material Adverse Effect.  Except as set forth in the
 Buyer SEC Documents filed by Buyer and publicly available prior to the date
 hereof, as of the date hereof, all Permits required to conduct the business
 of the Buyer and its Subsidiaries and for them to own, lease or operate
 their assets have been obtained, are in full force and effect and are being
 complied with except for such violations and failures to have Permits in
 full force and effect, if any, which, individually or in the aggregate,
 would not reasonably be expected to have a Material Adverse Effect.

           SECTION 4.11   Share Ownership.  As of the time immediately prior
 to the execution of this Agreement, neither Buyer nor any Subsidiary or
 controlled affiliate of Buyer beneficially owns or will acquire any shares
 of Company Common Stock other than shares that they may be deemed to
 beneficially own pursuant to the Stockholders Agreement.  None of such
 entities is an "interested shareholder" for purposes of Section 607.0902 of
 the FBCA.

           SECTION 4.12   Ownership of Newco; No Prior Activities; Assets of
 Newco.

           (a)  Newco was formed solely for the purpose of the Merger and
 engaging in the transactions contemplated hereby.

           (b)  As of the date hereof and the Effective Time, the capital
 stock of Newco is and will be directly owned 100% by Buyer.  Further, there
 are not as of the date hereof and there will not be at the Effective Time
 any outstanding or authorized options, warrants, calls, rights, commitments
 or any other agreements of any character which Newco is a party to, or may
 be bound by, requiring it to issue, transfer, sell, purchase, redeem or
 acquire any shares of capital stock or any securities or rights convertible
 into, exchangeable for, or evidencing the right to subscribe for or
 acquire, any shares of capital stock of Newco.

           (c)  As of the date hereof and the Effective Time, except for
 obligations or liabilities incurred in connection with its incorporation or
 organization and the transactions contemplated hereby and activities,
 agreements or arrangements in connection with the transactions contemplated
 hereby, Newco has not and will not have (i) incurred, directly or
 indirectly through any of its Subsidiaries or affiliates, any obligations
 or liabilities, (ii) engaged in any business or activities of any type or
 kind whatsoever or (iii) entered into any agreements or arrangements with
 any Person.

           SECTION 4.13   Finders' Fees.  Except for Credit Suisse First
 Boston Corporation, there is no investment banker, broker, finder or other
 intermediary which has been retained by, or is authorized to act on behalf
 of, the Buyer or any Subsidiary of the Buyer that would be entitled to any
 fee or commission from the Buyer, any affiliate of the Buyer, the Company
 or any Subsidiary of the Company upon consummation of the transactions
 contemplated by this Agreement.

                                 ARTICLE V

 COVENANTS OF THE PARTIES

           SECTION 5.1    Conduct of the Business of the Company.  During
 the period from the date of this Agreement and continuing until the
 Effective Time, the Company agrees as to itself and its Subsidiaries that
 (except as expressly contemplated or permitted by this Agreement or as set
 forth in Schedule 5.1 of the Company Disclosure Schedule or to the extent
 that Buyer shall otherwise consent in writing), the Company and its
 Subsidiaries shall carry on their respective businesses in the usual,
 regular and ordinary course consistent with past practice and shall use
 their reasonable best efforts to preserve intact their present lines of
 business, maintain their rights and franchises and preserve intact their
 relationships with customers, suppliers and others having business dealings
 with them and keep available the services of their present officers and
 employees, in each case to the end that their ongoing businesses shall not
 be impaired in any material respect at the Effective Time.  At any time,
 the Company shall have the right to adopt a Shareholder Rights Plan and to
 issue and redeem rights thereunder (provided that the redemption price is
 not greater than $.01) and amend such Plan; provided that such Plan shall
 expressly provide that for all purposes thereunder Buyer and its affiliates
 and associates shall be excluded from the definition of an "Acquiring
 Person",  or any similar definition, and the Merger or, assuming compliance
 with Section 4.11 of this Agreement, any other acquisition of beneficial
 ownership of Company capital stock, will not trigger or result in the
 exercisability or any change in the exercisability of the rights.  Without
 limiting the generality of the foregoing, during the period from the date
 of this Agreement and continuing until the Effective Time, except as
 expressly contemplated or permitted by this Agreement or as set forth in
 Schedule 5.1 of the Company Disclosure Schedule or to the extent that Buyer
 shall otherwise consent in writing, the Company agrees as to itself and its
 Subsidiaries as follows:

           (a) Dividends; Changes in Share Capital.  The Company shall not,
 and shall not permit any of its Subsidiaries to, (i) declare, set aside or
 pay any dividend or other distribution with respect to any of its capital
 stock, (ii) split, combine or reclassify any of its capital stock or issue
 any other securities in respect of, in lieu of or in substitution for,
 shares of its capital stock, except for any such transaction by a wholly-
 owned Subsidiary of the Company which remains a wholly-owned Subsidiary
 after consummation of such transaction, or (iii) repurchase, redeem or
 otherwise acquire any shares of its capital stock or any securities
 convertible into or exercisable for any shares of its capital stock, except
 for any such transaction by a wholly-owned Subsidiary of the Company which
 remains a wholly-owned Subsidiary after consummation of such transaction.

           (b) Issuance of Securities.  The Company shall not, and shall not
 permit any of its Subsidiaries to, issue, deliver or sell any shares of its
 capital stock of any class, any bonds, debentures, notes or other
 indebtedness of the Company having the right to vote on any matters on
 which shareholders may vote ("Company Voting Debt") or any securities
 convertible into or exercisable for, or any rights, warrants or options to
 acquire, any such shares of capital stock or Company Voting Debt, other
 than (i) the issuance of Common Stock upon the exercise of Options
 outstanding on the date of this Agreement or granted hereafter to the
 extent permitted hereunder, (ii) the issuance of Options in the ordinary
 course of business consistent with past practice to employees (other than
 executive officers) in an aggregate amount covering not more than 100,000
 shares of Company Common Stock so long as such grants are consistent with
 past practice including for new hires or (iii) issuances by a wholly-owned
 Subsidiary of the Company of capital stock to such Subsidiary's parent or
 another wholly-owned Subsidiary of the Company.

           (c) Governing Documents; Securities.   The Company shall not, and
 shall not permit any of its Subsidiaries to, amend (i) their respective
 certificates of incorporation, by-laws or other governing documents or (ii)
 any material term of any outstanding security issued by the Company or any
 Subsidiary of the Company.

           (d) No Acquisitions.  The Company shall not, and shall not permit
 any of its Subsidiaries to, acquire (or agree to acquire or take any steps
 to facilitate the acquisition of) by merging or consolidating with, or by
 purchasing a substantial equity interest in or, outside of the ordinary
 course of business, a substantial portion of the assets of, or by any other
 manner, any business or any corporation, partnership, association or other
 business organization or division thereof or otherwise acquire or agree to
 acquire any such assets, stock or operations of another company.

           (e) No Liens.  The Company shall not, and shall not permit any of
 its Subsidiaries to, create, assume or otherwise incur any Lien or
 restriction on transfer of any nature whatsoever on any asset, except for
 defects in title, easements, restrictive covenants, taxes which are not yet
 due and payable, mechanics', carriers', workers', materialmen's and similar
 Liens, and similar encumbrances or impediments that, in the aggregate, do
 not and will not materially interfere with the use of the properties or
 assets subject thereto or affected thereby or otherwise materially impair
 business operations at such properties.

           (f) No Relinquishment of Rights.  The Company shall not, and
 shall not permit any of its Subsidiaries to, (i) relinquish, waive or
 release any material contractual or other right or claim, (ii) settle any
 material action, suit, claim, investigation or other proceeding or (iii)
 knowingly dispose of or permit to lapse any rights in any material
 Intellectual Property or knowingly disclose to any Person not an employee
 of the Company or any Subsidiary of the Company or otherwise knowingly
 dispose of any material trade secret, process or knowhow not a matter of
 public knowledge prior to the date of this Agreement, except pursuant to
 judicial order or process.

           (g) Investments.  The Company shall not, and shall not permit any
 of its Subsidiaries to make any loans, advances or capital contributions
 to, or investments in, any other Person (other than pursuant to any
 contract or other legal obligation of the Company or any of its
 Subsidiaries existing at the date of this Agreement which are set forth in
 Schedule 5.1(g) of the Company Disclosure Schedule or in the ordinary
 course of business consistent with past practice).

           (h) Indebtedness.  Except for increases to the borrowing limit
 under the Credit Agreement to an aggregate amount not to exceed
 $50,000,000, the Company shall not, and shall not permit any of its
 Subsidiaries to, create, incur or assume any indebtedness for borrowed
 money, issuances of debt securities, guarantees, loans or advances, except
 in the ordinary course of business consistent with past practice.

           (i) Compensation; Severance.  Other than as set forth in
 Schedules 3.11(a), 5.1(c) or 5.1(i) of the Company Disclosure Schedule or
 pursuant to obligations or permitted by this Agreement to be entered into
 thereafter, the Company shall not, and shall not permit any of its
 Subsidiaries to (A) pay or commit to pay any severance or termination pay
 to any director, executive officer or employee of the Company or any
 Subsidiary of the Company (other than severance or termination pay (i)
 required pursuant to the terms of an employee benefit plan, program,
 policy, agreement or arrangement listed on Schedule 3.11(a) or 5.1(i) of
 the Company Disclosure Schedule or applicable law or (ii) in an aggregate
 amount not to exceed $100,000 in the case of payments to directors and vice
 presidents and other non-executive officers of the Company), (B) enter into
 any employment, deferred compensation, consulting, severance or other
 similar agreement (or any amendment to any such existing agreement
 (including further amending the amendments entered into in connection with
 this transaction with certain employees which are to become effective upon
 and subject to the occurrence of the Effective Time)) with any director or
 executive officer of the Company or any Subsidiary of the Company, (C)
 increase or commit to increase any employee benefits payable to any
 director, executive officer or employee of the Company or any Subsidiary of
 the Company, including wages, salaries, compensation, pension, severance,
 termination pay or other benefits or payments or any acceleration of any
 vesting schedule associated with any such compensation (except in the case
 of employees other than executive officers and directors in the ordinary
 course of business consistent with past practice); provided, however, that
 in no event shall the Company make any increase in the wage rates or
 benefits payable to employees at any of the Company's call centers or
 change the terms of any general employee incentive compensation related to
 call volume or any other performance factor; provided further that, the
 Company may increase wage rates to call center employees (x) to the extent
 (and only to the extent) that the full cost of any such increase is passed
 along to a customer or customers pursuant to the applicable service
 agreement and (y) in addition to increases permitted pursuant to clause (x)
 above, in an aggregate amount not to exceed $350,000 on an annualized
 basis, (D) adopt or make any commitment to adopt any additional employee
 benefit plan, or (E) make any contribution (other than (i) regularly
 scheduled contributions and (ii) contributions required pursuant to the
 terms thereof) to, or amend or terminate or make any commitment to amend or
 terminate, any Company Plan.

           (j) Accounting Methods; Income Tax Elections.  The Company shall
 not, and shall not permit any of its Subsidiaries to, (i) change its
 methods of accounting or accounting practice or principles as in effect at
 December 31, 1998, except for any such change as required by reason of a
 change in GAAP, (ii) make or rescind any Tax election, or (iii) make any
 change to its method of reporting income, deductions or other Tax items for
 Tax purposes; provided that, in the case of matters described in clauses
 (ii) and (iii) above, Buyer shall not unreasonably withhold its consent.

           (k) Certain Agreements.  The Company shall not, and shall not
 permit any of its Subsidiaries to, enter into any agreements or
 arrangements that limit or otherwise restrict the Company or any of its
 Subsidiaries or any of their respective affiliates or successors, or that
 could, after the Effective Time, limit or restrict Buyer or any of its
 affiliates (including the Surviving Corporation) or successors, from
 engaging or competing in any line of business or in any geographic area.

           (l) Corporate Structure.  The Company shall not, and shall not
 permit any of its Subsidiaries to, alter (through merger, liquidation,
 reorganization, restructuring or any other fashion) the corporate structure
 or ownership of the Company or any Subsidiary, except for changes in the
 corporate structure or ownership of the Company's Subsidiaries which do not
 adversely affect the Company and its Subsidiaries taken as a whole.

           (m) Capital Expenditures.  The Company shall not, and shall not
 permit any Subsidiary to, make or agree to make any new capital
 expenditures in excess of the amounts by category and limitations by
 category set forth on Schedule 5.1(m) of the Company Disclosure Schedule.

           (n) Without the prior consent of Buyer which consent shall not be
 unreasonably withheld, the Company shall not, and shall not permit any of
 its Subsidiaries to, (i) enter into a material amendment to any of the
 services agreements with any of the clients set forth on Schedule 5.1(n) of
 the Company Disclosure Schedule or (ii) enter into a new services agreement
 or an amendment to an existing services agreement if such new agreement or
 amendment contains a "most favored nations" provision as to pricing or any
 other material term thereof.

           (o) The Company shall not, and shall not permit any of its
 Subsidiaries to, agree, propose, authorize or enter into any commitment to
 take any action described in the foregoing subsections (a) - (n) of this
 Section 5.1, except as otherwise permitted by this Agreement.

           SECTION 5.2  Advice of Changes.  The Company and Buyer shall
 promptly advise the other party orally and in writing to the extent it has
 knowledge of (i) any representation or warranty made by it (and, in the
 case of Buyer, made by Newco) contained in this Agreement becoming untrue
 or inaccurate such that the condition set forth in Section 6.2(b) or
 Section 6.3(b), respectively, would not be satisfied, (ii) the failure by
 it (and, in the case of the Buyer, by Newco) to comply with or satisfy in
 any material respect any covenant, condition or agreement to be complied
 with or satisfied by it under this Agreement and (iii) any change or event
 causing, or which is reasonably likely to cause, any of the conditions set
 forth in Article VI not to be satisfied; provided, however, that no such
 notification shall affect the representations, warranties, covenants or
 agreements of the parties (or remedies with respect thereto) or the
 conditions to the obligations of the parties under this Agreement.

           SECTION 5.3  Letters of the Company's Accountants.  The Company
 shall use reasonable efforts to cause to be delivered to Buyer two letters
 from the Company's independent public accountants, one dated a date within
 two business days before the date on which the Form S-4 shall become
 effective and one dated a date within two business days before the Closing
 Date, each addressed to Buyer, in scope and form reasonably satisfactory to
 Buyer and customary in scope and form for comfort letters delivered by
 independent public accountants in connection with registration statements
 similar to the Form S-4.

           SECTION 5.4  Letters of Buyer's Accountants.  Buyer shall use
 reasonable efforts to cause to be delivered to the Company two letters from
 Buyer's independent accountants, one dated a date within two business days
 before the date on which the Form S-4 shall become effective and one date a
 date within two business days before the Closing Date, each addressed to
 the Company, in scope and form  reasonably satisfactory to the Company and
 customary in scope and form for comfort letters delivered by independent
 public accountants in connection with registration statements similar to
 the Form S-4.

           SECTION 5.5    Shareholders' Meeting; Proxy Material.  (a)  As
 soon as practicable following the date of this Agreement, Buyer and the
 Company shall prepare and the Company shall file with the SEC the Company
 Proxy Statement and Buyer and the Company shall prepare and Buyer shall
 file with the SEC the Form S-4, in which the Company Proxy Statement will
 be included as a prospectus.  Each of the Company and Buyer shall use all
 reasonable efforts to have the Form S-4 declared effective under the
 Securities Act as promptly as practicable after such filing.  The Company
 will use all reasonable efforts to cause the Company Proxy Statement to be
 mailed to the Company's stockholders as promptly as practicable after the
 Form S-4 is declared effective under the Securities Act.  Buyer shall also
 take any action (other than qualifying to do business in any jurisdiction
 in which it is not now so qualified or to file a general consent to service
 of process) required to be taken under any applicable state securities laws
 in connection with the issuance of Buyer Common Stock in the Merger and the
 Company shall furnish all information concerning the Company and the
 holders of capital stock of the Company as may be reasonably requested in
 connection with any such action and the preparation, filing and
 distribution of the Company Proxy Statement.  No filing of, or amendment or
 supplement to, or correspondence to the SEC or its staff with respect to,
 the Form S-4 will be made by Buyer, or the Company Proxy Statement will be
 made by the Company, without providing the other party a reasonable
 opportunity to review and comment thereon.  Buyer will advise the Company,
 promptly after it receives notice thereof, of the time when the Form S-4
 has become effective or any supplement or amendment has been filed, the
 issuance of any stop order, the suspension of the qualification of the
 Buyer Common Stock issuable in connection with the Merger for offering or
 sale in any jurisdiction, or any request by the SEC for amendment of the
 Form S-4 or comments thereon and responses thereto or requests by the SEC
 for additional information.  The Company will advise Buyer, promptly after
 it receives notice thereof, of any request by the SEC for the amendment of
 the Company Proxy Statement or comments thereon and responses thereto or
 requests by the SEC for additional information.  If at any time prior to
 the Effective Time any information relating to the Company or Buyer, or any
 of their respective affiliates, officers or directors, should be discovered
 by the Company or Buyer which should be set forth in an amendment or
 supplement to any of the Form S-4 or the Company Proxy Statement, so that
 any of such documents would not include any misstatement of a material fact
 or omit to state any material fact necessary to make the statements
 therein, in light of the circumstances under which they were made, not
 misleading, the party which discovers such information shall promptly
 notify the other parties hereto and an appropriate amendment or supplement
 describing such information shall be promptly filed with the SEC and, to
 the extent required by law, disseminated to the stockholders of the
 Company.  Prior to the close of business on the second business date after
 the date hereof, the Company shall file with the SEC a copy of this
 Agreement and the Stockholders Agreement as exhibits to a current report on
 Form 8-K (the "Company 8-K").

           (b)  The Company shall establish, prior to or as soon as
 practicable following the date upon which the Form S-4 becomes effective, a
 record date (which shall be prior to or as soon as practicable following
 the date upon which the Form S-4 becomes effective) for, duly call, give
 notice of, convene and hold a meeting of its stockholders (the "Company
 Stockholders Meeting") for the purpose of considering and taking action
 upon this Agreement and the Plan of Merger and (with the consent of  Buyer)
 such other matters as may in the reasonable judgment of the Company be
 appropriate for consideration at the Company Stockholders Meeting.  Once
 the Company Stockholders Meeting has been called and noticed, the Company
 shall not postpone or adjourn the Company Stockholders Meeting (other than
 (i) for the absence of a quorum or (ii) to allow reasonable additional time
 for the filing and mailing of any supplemental or amended disclosure which
 it believes in good faith is necessary under applicable law and for such
 supplemental or amended disclosure to be disseminated and reviewed by the
 Company's shareholders prior to the Company Stockholders Meeting; provided
 that in the event that the Company Stockholders Meeting is delayed to a
 date after the Termination Date (as defined in Section 7.1(b)), then the
 Termination Date shall be extended to the fifth business day after such
 date) without the consent of the Buyer.  The Board of Directors of the
 Company shall declare that this Agreement and the Plan of Merger are
 advisable and recommend approval of the Plan of Merger and this Agreement
 by the Company's stockholders, and shall include in the Form S-4 and the
 Company Proxy Statement a copy of such recommendation; provided that the
 Board of Directors of the Company may withdraw, modify or change such
 recommendation if but only if (i) it believes in good faith, based on such
 matters as it deems relevant, including the advice of the Company's
 financial advisors that a Superior Proposal (as defined in Section 5.7(b)
 hereof) has been made and (ii) it has determined in good faith, after
 consultation with outside counsel that the withdrawal, modification or
 change of such recommendation is, in the good faith judgment of the Board
 of Directors, required by the Board to comply with its fiduciary duties
 imposed by the FBCA.  Notwithstanding the foregoing, the Board of Directors
 of the Company shall submit this Agreement and the Plan of Merger for
 approval to the Company's stockholders whether or not the Board of
 Directors of the Company determines after the date hereof that this
 Agreement and the Plan of Merger are no longer advisable and recommends
 that the stockholders of the Company reject it.  Unless the Board of
 Directors of the Company has withdrawn its recommendation of this Agreement
 and the Plan of Merger in compliance with this Section 5.5(b), the Company
 shall use its reasonable best efforts to solicit from stockholders of the
 Company proxies in favor of the Merger and shall take all other actions
 necessary or advisable to secure the vote or consent of stockholders
 required by the FBCA to effect the Merger.

           SECTION 5.6    Access to Information.  Upon reasonable advance
 notice, between the date of this Agreement and the Closing Date, the
 Company shall (i) give Buyer, its respective counsel, financial advisors,
 auditors and other authorized representatives (collectively, "Buyer's
 Representatives") reasonable access during normal business hours to the
 offices, properties, books and records of the Company and its Subsidiaries,
 (ii) furnish to Buyer's Representatives such financial and operating data
 and other information relating to the Company, its Subsidiaries and their
 respective operations (including, to the extent permitted by the Company's
 outside accountants, their work papers (and the Company agrees to cooperate
 with Buyer in obtaining such access to such work papers)) as such Persons
 may reasonably request and (iii) instruct the Company's employees, counsel
 and financial advisors to cooperate with Buyer in its investigation of the
 business of the Company and its Subsidiaries; provided that all requests
 for information, to visit offices or properties or to interview the
 Company's employees or agents should be directed to and coordinated with
 the general counsel of the Company or such person or persons as he shall
 designate; provided further that any information and documents received by
 Buyer or Buyer's Representatives (whether furnished before or after the
 date of this Agreement) shall be held in strict confidence in accordance
 with the Confidentiality Agreement dated October 5, 1999 between the
 Company and Buyer (the "Confidentiality Agreement"), which shall remain in
 full force and effect pursuant to the terms thereof as though the
 Confidentiality Agreement had been entered into by the parties on the date
 of this Agreement, notwithstanding the execution and delivery of this
 Agreement or the termination hereof.  Notwithstanding anything to the
 contrary in this Agreement, neither the Company nor any of its Subsidiaries
 shall be required to disclose any information to Buyer or the Buyer
 Representatives if doing so would violate any agreement in effect on the
 date hereof, law, rule or regulation to which the Company or any of its
 Subsidiaries is a party or to which the Company or any of its Subsidiaries
 is subject or which in the reasonable judgment of the Company could result
 in a waiver of the attorney-client privilege.  No review pursuant to this
 Section 5.6 shall have an effect for the purpose of determining the
 accuracy of any representation or warranty given by either party hereto to
 the other party hereto.

           SECTION 5.7    No Solicitation.

           (a) From the date of this Agreement until the Effective Time or,
 if earlier, the termination of this Agreement in accordance with its terms,
 the Company shall not (whether directly or indirectly through advisors,
 agents or other intermediaries), and the Company shall cause its and its
 Subsidiaries' respective officers, directors, advisors, representatives and
 other agents not to, directly or indirectly, (a) solicit, initiate or
 encourage , or take any other action to facilitate, any inquiries or the
 making of any proposal that constitutes, or may reasonably be expected to
 lead to, any Acquisition Proposal or (b) participate or engage in
 substantive discussions or negotiations with, or disclose or provide any
 non-public information relating to the Company or its Subsidiaries or
 afford access to the properties, books or records of the Company or its
 Subsidiaries to, any Person (including any "person" as defined in Section
 13(d)(3) of the Exchange Act) that has made an Acquisition Proposal or with
 or to any Person in contemplation of an Acquisition Proposal or (c) enter
 into any agreement or agreement in principle providing for or relating to
 an Acquisition Proposal; provided, however, if and only if (i) a Person has
 submitted an unsolicited written Acquisition Proposal (under circumstances
 in which the Company has complied with its obligations under this Section
 5.7(a)) to the Company's Board of Directors, (ii) the Company's Board of
 Directors believes in good faith, based on such matters as it deems
 relevant, including the advice of the Company's financial advisor, that
 such Acquisition Proposal is a Superior Proposal and (iii) the Company's
 Board of Directors determines (which determination shall, to the extent
 applicable, be consistent with the advice of counsel) in good faith, based
 on such matters as it deems relevant, including consultation with the
 Company's outside legal counsel, that engaging in such negotiations or
 discussions or providing such information is required to satisfy the
 fiduciary duties of the Board of Directors of the Company under the FBCA,
 then the Company may during the Applicable Period, but not thereafter,
 furnish information with respect to the Company and its Subsidiaries (so
 long as the Company has entered into a customary confidentiality agreement
 with such party) and participate in negotiations and discussions regarding
 such Acquisition Proposal; provided further that, during (and only during)
 the Applicable Period (as defined below) and after the third business day
 following Buyer's receipt of written notice advising Buyer that the
 Company's Board of Directors is prepared to accept such Superior Proposal,
 which notice specifies the material terms and conditions of such Superior
 Proposal and identifies the Person making such Superior Proposal, the Board
 of Directors of the Company may, in response to a Superior Proposal which
 was not solicited by the Company and which did not otherwise result from a
 breach of this Section 5.7(a), terminate this Agreement, if the Board of
 Directors of the Company determines in good faith, based on such matters as
 it deems relevant, including consultation with the Company's outside legal
 counsel that it is required to do so in order to comply with its fiduciary
 duties to the Company's stockholders under the FBCA, and, concurrently with
 such termination, causes the Company to pay the fee payable pursuant to
 Section 7.3(a) hereof by reason thereof.  Nothing contained in this
 Agreement shall prohibit the Company or the Company's Board of Directors
 from taking and disclosing to the Company's shareholders a position with
 respect to a tender or exchange offer by a third party pursuant to Rules
 14d-9 and 14e-2(a) promulgated under the Exchange Act or from making any
 disclosure required by applicable law.  The Company shall immediately cease
 and cause to be terminated and shall cause its Affiliates and Subsidiaries
 and its or their respective officers, directors, employees, representatives
 or agents, to terminate all existing discussions or negotiations with any
 Persons conducted heretofore with respect to, or that could reasonably be
 expected to lead to, an Acquisition Proposal.  Nothing contained herein
 shall prohibit the Company from making any disclosure that it believes in
 good faith, after receipt of advice of outside counsel, is required under
 the securities laws.

           (b)  For purposes of this Agreement, "Acquisition Proposal" shall
 mean any inquiry, proposal or offer from any person (other than Buyer,
 Newco or any of their Affiliates) relating to any merger, consolidation,
 recapitalization, liquidation or other direct or indirect business
 combination, involving the Company or any Subsidiary or the issuance or
 acquisition of shares of capital stock or other equity securities of the
 Company or any Subsidiary representing 15% or more (by voting power) of the
 outstanding capital stock of the Company or such Subsidiary or any tender
 or exchange offer that if consummated would result in any Person, together
 with all Affiliates thereof, beneficially owning shares of capital stock or
 other equity securities of the Company or any Subsidiary representing 15%
 or more (by voting power) of the outstanding capital stock of the Company
 or such Subsidiary, or the acquisition, license, purchase or other
 disposition of a substantial portion of the technology, business or assets
 of the Company or any Subsidiary outside the ordinary course of business or
 inconsistent with past practice and the term "Superior Proposal" means any
 bona fide Acquisition Proposal to effect a merger, consolidation or sale of
 all or substantially all of the assets or capital stock of the Company
 which is on terms that the Board of Directors of the Company determines in
 its good faith judgment (after receipt of the advice of a financial advisor
 of nationally recognized reputation) provides for consideration which would
 exceed the value of the consideration provided for in the Merger, after
 taking into account all relevant factors, including any conditions to such
 Acquisition Proposal, the timing of the closing thereof, the risk of
 nonconsummation, the ability of the Person making the Acquisition Proposal
 to finance the transaction contemplated thereby and any required
 governmental or other consents, filings and approvals.  For purposes of
 this Agreement, "Applicable Period" shall mean a period of 45 consecutive
 days commencing on the day on which the Company files the Company 8-K.

           (c)  In addition to the other obligations of the Company set
 forth in this Section 5.7, the Company shall immediately advise Buyer
 orally and in writing of any request for information with respect to any
 Acquisition Proposal, or any inquiry with respect to or which could result
 in an Acquisition Proposal, the material terms and conditions of such
 request, Acquisition Proposal or inquiry, and the identity of the person
 making the same.  The Company shall inform Buyer on a prompt and current
 basis of the status and content of any discussions regarding any
 Acquisition Proposal with a third party and as promptly as practicable of
 any change in the price, structure or form of the consideration or material
 terms of and conditions regarding the Acquisition Proposal or of any other
 developments or circumstances which would reasonably be expected to
 culminate in the taking of any of the actions referred to in Section 5.7(a)
 hereof.

           SECTION 5.8    Director and Officer Liability.

           (a)  Buyer, Newco and the Company agree that all rights to
 indemnification and all limitations on liability existing in favor of any
 Indemnitee (as defined below) as provided in the Company's Amended and
 Restated Articles of Incorporation, the Company's By-laws or an agreement
 between an Indemnitee and the Company or a Subsidiary of the Company as in
 effect as of the date hereof and listed in Schedule 5.8 to the Company
 Disclosure Schedule shall survive the Merger and continue in full force and
 effect.  To the extent permitted by the FBCA, advancement of expenses
 pursuant to this Section 5.8 shall be mandatory rather than permissive and
 the Surviving Corporation shall advance Costs (as defined in Section 5.8
 hereof) in connection with such indemnification.

           (b)   In addition to the other rights provided for in this
 Section 5.8 and not in limitation thereof, for four years after the
 Effective Time, Buyer shall, and shall cause the Surviving Corporation to,
 to the fullest extent permitted by law, (i) indemnify and hold harmless the
 individuals who on or prior to the Effective Time were officers, directors,
 employees or fiduciaries of any of the Company, its Subsidiaries and its
 benefit plans (in all of their capacities) (the "Indemnitees") against all
 losses, expenses (including, without limitation, attorneys' fees and the
 cost of any investigation or preparation incurred in connection thereof),
 claims, damages, liabilities, judgments, or amounts paid in settlement
 (collectively, "Costs") incurred by them in respect to any threatened,
 pending or contemplated claim, action, suit or proceeding, whether
 criminal, civil, administrative or investigative arising out of acts or
 omissions occurring on or prior to the Effective Time (including, without
 limitation, in respect of acts or omissions in connection with this
 Agreement and the transactions contemplated hereby) (an "Indemnifiable
 Claim") and (ii) advance to such Indemnitees all Costs incurred in
 connection with any Indemnifiable Claim; provided that, no indemnification
 shall be available to any person who is found by a court in a final
 judgment (from which no appeal can be or is taken) to be guilty of a felony
 and any such person shall be required to reimburse the Buyer or Surviving
 Corporation for all Costs previously advanced to such person pursuant to
 the foregoing plus interest on such amount at the "United States Rate" (as
 hereafter defined).  In the event any Indemnifiable Claim is asserted or
 made within such four year period, all rights to indemnification and
 advancement of costs in respect of any such Indemnifiable Claim shall
 continue until such Indemnifiable Claim is disposed of or all judgments,
 orders, decrees or other rulings in connection with such Indemnifiable
 Claim are fully satisfied.  As used herein, the "United States Rate" shall
 mean the federal interest rate applicable to overpayments or refunds under
 Internal Revenue Code Section 6621(a)(1) applicable to persons or entities
 other than a corporation.

           (c)  Buyer shall, and shall cause the Surviving Corporation to,
 expressly assume and honor in accordance with their terms all indemnity
 agreements listed in Schedule 5.8 of the Company Disclosure Schedule.  For
 four years after the Effective Time, Buyer will, and will cause the
 Surviving Corporation to, provide officers' and directors' liability
 insurance in respect of acts or omissions occurring prior to the Effective
 Time covering each such Person currently covered by the Company's officers'
 and directors' liability insurance policy on terms with respect to coverage
 and amount no less favorable than those of such policy in effect on the
 date hereof; provided, however, that in no event shall Buyer or Surviving
 Corporation be required to expend more than an amount per year equal to
 150% of current annual premiums paid by the Company for such insurance (the
 "Maximum Amount") to maintain or procure insurance coverage pursuant
 hereto; provided, further, that if the amount of the annual premiums
 necessary to maintain or procure such insurance coverage exceeds the
 Maximum Amount, Buyer and Surviving Corporation shall procure and maintain
 for such four-year period, the most advantageous policies of directors' and
 officers' insurance obtainable for an annual premium equal to the Maximum
 Amount.  In the event that any Indemnitee is entitled to coverage under an
 officers' and directors' liability insurance policy pursuant to this
 Section 5.8(c) and such policy has lapsed, terminated, been repudiated or
 is otherwise in breach or default, in any such case as a result of Buyer's
 failure to maintain and fulfill its obligations pursuant to such policy as
 provided in this Section 5.8(c); Buyer shall, and shall cause the Surviving
 Corporation to pay to the Indemnitee such amounts and provide any other
 coverage or benefits as the Indemnitee shall have received pursuant to such
 policy.  Buyer agrees that, should the Surviving Corporation fail to comply
 with the obligations of this Section 5.8, Buyer shall be responsible
 therefor.

           (d)  Notwithstanding any other provisions hereof, the obligations
 of the Company, the Surviving Corporation and Buyer contained in this
 Section 5.8 shall be binding upon the successors and assigns of Buyer and
 the Surviving Corporation.  In the event the Company or the Surviving
 Corporation or any of their respective successors or assigns (i)
 consolidates with or merges into any other Person or (ii) transfers all or
 substantially all of its properties or assets to any Person, then, and in
 each case, proper provision shall be made so that successors and assigns of
 the Company or the Surviving Corporation, as the case may be, honor the
 indemnification obligations set forth in this Section 5.8.

           (e)  The obligations of the Company, the Surviving Corporation,
 and Buyer under this Section 5.8 shall not be terminated or modified in
 such a manner as to adversely affect any Indemnitee to whom this Section
 5.8 applies without the consent of such affected Indemnitee (it being
 expressly agreed that the Indemnitees to whom this Section 5.8 applies
 shall be third party beneficiaries of this Section 5.8).

           (f)  Buyer shall, and shall cause the Surviving Corporation to,
 advance all Costs to any Indemnitee incurred by enforcing the indemnity or
 other obligations provided for in this Section 5.8; provided that Buyer may
 require any such advance to be subject to the receipt of an undertaking
 from such Indemnitee to repay such costs plus interest on such amount at
 the United States Rate to the extent that a court determines that such
 Indemnitee is entitled to such indemnification.

           SECTION 5.9    Reasonable Best Efforts.  Upon the terms and
 subject to the conditions of this Agreement, each party hereto shall use
 its reasonable best efforts to take, or cause to be taken, all actions and
 to do, or cause to be done, all things necessary, proper or advisable to
 consummate and make effective, in the most expeditious manner practicable,
 the Merger and the other transactions contemplated by this Agreement and
 the Stockholders Agreement.

           SECTION 5.10   Certain Filings.  The Company and Buyer shall
 cooperate with one another (i) in connection with the preparation of the
 Form S-4 and the Company Proxy Statement, (ii) in determining whether any
 action by or in respect of, or filing with, any Governmental Entity is
 required, or any actions, consents, approvals or waivers are required to be
 obtained from parties to any material contracts, in connection with the
 consummation of the transactions contemplated by this Agreement and (iii)
 in seeking any such actions, consents, approvals or waivers or making any
 such filings, furnishing information required in connection therewith or
 with the Form S-4 and the Company Proxy Statement and seeking timely to
 obtain any such actions, consents, approvals or waivers.

           SECTION 5.11   Public Announcements.  Neither the Company, Buyer
 nor any of their respective affiliates shall issue or cause the publication
 of any press release or other public announcement with respect to the
 Merger, this Agreement, the Stockholders Agreement or the other
 transactions contemplated hereby and thereby without the prior consultation
 with, and concurrence of,  the other party, except as may, in a party's
 good faith judgment,  be required by law or by any listing agreement with,
 or the policies of, a national securities exchange.

           SECTION 5.12   Further Assurances.  At and after the Effective
 Time, the officers and directors of the Surviving Corporation will be
 authorized to execute and deliver, in the name and on behalf of the Company
 or Newco, any deeds, bills of sale, assignments or assurances and to take
 and do, in the name and on behalf of the Company or Newco, any other
 actions to vest, perfect or confirm of record or otherwise in the Surviving
 Corporation any and all right, title and interest in, to and under any of
 the rights, properties or assets of the Company acquired or to be acquired
 by the Surviving Corporation, as a result of, or in connection with, the
 Merger.

           SECTION 5.13   Employee Matters.

           (a)  Buyer agrees that individuals who are employed by the
 Company and its Subsidiaries as of the Closing shall be continued as
 employees of the Surviving Corporation immediately following the date of
 the Closing ("Continuing Employees").  For a period of one year immediately
 following the date of the Closing, Buyer agrees to cause the Surviving
 Corporation and its Subsidiaries to provide to all Continuing Employees
 coverage by benefit plans or arrangements that are, in the aggregate,
 substantially similar to either (i) those provided to the employees
 immediately prior to the date of the Closing or (ii) those provided to
 Buyer's similarly situated employees; provided, however, that nothing
 herein shall interfere with the Surviving Corporation's or any Subsidiary's
 right to make such changes as are necessary to conform with applicable law
 or to terminate the employment of any employee of the Surviving Corporation
 or of any Subsidiary.

           (b)  Buyer shall, and shall cause its Subsidiaries to, honor in
 accordance with their terms all agreements, contracts, arrangements,
 commitments and understandings described in Schedule 3.11(a) of the Company
 Disclosure Schedule.

           (c)  Except with respect to accruals under any defined benefit
 pension plans, Buyer will, or will cause the Surviving Corporation and its
 Subsidiaries to, give Continuing Employees full credit for purposes of
 eligibility, vesting and determination of the level of benefits under any
 employee benefit plans or arrangements maintained by Buyer, the Surviving
 Corporation or any Subsidiary of Buyer or the Surviving Corporation for
 such Continuing Employees' service with the Company or any Subsidiary of
 the Company to the same extent recognized by the Company immediately prior
 to the Effective Time.  Buyer will, or will cause the Surviving Corporation
 and its Subsidiaries to, (i) waive all limitations as to preexisting
 conditions, exclusions and waiting periods with respect to participation
 and coverage requirements applicable to the Continuing Employees under any
 welfare plan that such employees may be eligible to participate in after
 the Effective Time, other than limitations or waiting periods that are
 already in effect with respect to such employees and that have not been
 satisfied as of the Effective Time under any welfare plan maintained for
 the Continuing Employees immediately prior to the Effective Time, and (ii)
 provide each Continuing Employee with credit for any co-payments and
 deductibles paid prior to the Effective Time in satisfying any applicable
 deductible or out-of-pocket requirements under any welfare plans that such
 employees are eligible to participate in after the Effective Time to the
 same extent as if those deductibles or co-payments had been paid under the
 welfare plans for which such employees are eligible after the Effective
 Time.

           (d)  Buyer acknowledges that for purposes of all the Company
 Plans listed in Schedule 5.13(d) of the Company Disclosure Schedule, the
 consummation of the Merger as contemplated by this Agreement will
 constitute a "Change in Control" of the Company (as such term is defined in
 such plans, agreements and arrangements).  The Buyer agrees (i) to cause
 the Surviving Corporation after consummation of the Merger contemplated by
 this Agreement to pay all amounts provided under such plans, agreements and
 arrangements in accordance with their terms, and (ii) to honor and to cause
 the Surviving Corporation to honor, all rights, privileges and
 modifications to or with respect to any such plans, agreements and
 arrangements which became effective as a result of such Change in Control.

           SECTION 5.14   State Takeover Laws.  If any "fair price,"
 "business combination" or "control share acquisition" statute or other
 similar statute or regulation is or may become applicable to the Merger,
 this Agreement, the Stockholders Agreement or any of the other transactions
 contemplated hereby or thereby, the Company and Buyer shall each take such
 actions as are necessary so that the transactions contemplated by this
 Agreement and the Stockholders Agreement may be consummated as promptly as
 practicable on the terms contemplated hereby and thereby and otherwise act
 to eliminate or minimize the effects of any such statute or regulation on
 the Merger and the other transactions contemplated by this Agreement and
 the Stockholders Agreement.

           SECTION 5.15  Affiliates.  The Company shall deliver to Buyer at
 least 30 days prior to the Closing Date, a letter identifying all persons
 who are, at the time of such letter, "affiliates" of Buyer for purposes of
 Rule 145 under the Securities Act.  The Company shall use reasonable
 efforts to cause each such person to deliver to Buyer at least 30 days
 prior to the Closing Date, a written agreement substantially in the form
 attached as Exhibit C hereto.

           SECTION 5.16  Listing.  Buyer shall use reasonable best efforts
 to cause the Buyer Common Stock issuable in the Merger to be approved for
 quotation on Nasdaq, subject to official notice of issuance, as promptly as
 practicable after the date hereof, and in any event prior to the Closing.

           SECTION 5.17  Litigation.  Subject to the Company not having to
 disclose any information or documents to Buyer if the Company's Board of
 Directors determines that such non-disclosure is required in order to
 comply with its fiduciary duties under the FBCA, the Company shall consult
 with Buyer from time to time and shall keep Buyer informed on a current
 basis as to all aspects of litigation against the Company and/or its
 directors which may arise relating to the transactions contemplated by this
 Agreement and the Stockholders Agreement, subject to no party being
 required to waive the attorney-client privilege.

           SECTION 5.18  Tax Treatment.  Each of Buyer and the Company shall
 use reasonable best efforts to cause the Merger to qualify as a
 reorganization under the provisions of Section 368 of the Code and to
 obtain the opinion of counsel referred to in Sections 6.2(b).  Each of
 Buyer and the Company shall execute the officers' certificates
 substantially in the form attached as Exhibits D1 and D2 hereto, as of the
 date the Form S-4 is declared effective by the SEC and as of the Closing
 Date; provided, however, that the failure of the Company, Buyer or Newco to
 certify as to any matter in such officer certificate because of an event,
 or change in facts or law, in any such case outside of such parties'
 control, shall not constitute a breach of this covenant.

           SECTION 5.19  Stockholders Agreement Legend.  The Company will
 inscribe upon any certificate representing Subject Shares (as defined in
 the Stockholders Agreement) tendered by any Stockholder (as defined in the
 Stockholders Agreement) in connection with any proposed transfer of any
 Subject Shares by such Stockholder in accordance with the terms of the
 Stockholders Agreement the following legend:  "THE SHARES OF COMMON STOCK,
 PAR VALUE $0.01 PER SHARE, OF USA NETWORKS, INC., REPRESENTED BY THIS
 CERTIFICATE ARE SUBJECT TO A STOCKHOLDERS AGREEMENT DATED AS OF JANUARY 12,
 2000, AND ARE SUBJECT TO THE TERMS THEREOF.  COPIES OF SUCH AGREEMENT MAY
 BE OBTAINED AT THE PRINCIPAL EXECUTIVE OFFICES OF PRECISION RESPONSE
 CORPORATION."; and the Company will return such certificate containing such
 inscription to the Stockholder within three business days following the
 Company's receipt thereof.  Such legend may be removed after the Company's
 Stockholders Meeting.

                                 ARTICLE VI

                          CONDITIONS TO THE MERGER

           SECTION 6.1    Conditions to Each Party's Obligations.  The
 respective obligations of the Company, Buyer and Newco to consummate the
 Merger are subject to the satisfaction or, to the extent permitted by
 applicable law, the waiver on or prior to the Closing Date of each of the
 following conditions:

           (a)  this Agreement and the Plan of Merger shall have been
 approved by the Required Company Shareholder Vote in accordance with the
 FBCA;

           (b)  any applicable waiting period under the HSR Act relating to
 the Merger shall have expired or shall have been terminated;

           (c)  no judgment, order, decree, statute, law, and no material
 ordinance, rule or regulation shall exist or shall have been entered,
 enacted, promulgated, enforced or issued by any court or other Governmental
 Entity of competent jurisdiction (collectively, "Legal Restraints") which
 prohibits consummation of the Merger;

           (d)  there shall not be pending or threatened in writing or by a
 senior official of a Governmental Entity any suit, action or proceeding by
 any Governmental Entity (i) seeking to prevent consummation of the Merger,
 (ii) seeking to prohibit or limit in any material respect ownership or
 operation by the Company or Buyer and their respective Subsidiaries of any
 material portion of the business or assets of the Company or Buyer and
 their respective Subsidiaries or to compel the Company or Buyer or their
 respective Subsidiaries to dispose or hold separate any material portion of
 the business or assets of the Company or Buyer and their respective
 Subsidiaries taken as a whole, as a result of the Merger or the other
 transactions contemplated by this Agreement or (iii) which is otherwise
 reasonably likely to have a Material Adverse Effect on the Company or the
 Buyer, as applicable;

           (e)  the Form S-4 shall have become effective under the
 Securities Act and shall not be the subject of any stop order or
 proceedings seeking a stop order; and

           (f)  the shares of Buyer Common Stock issuable to the Company's
 stockholders as contemplated by this Agreement shall have been approved for
 quotation on Nasdaq, subject to official notice of issuance.

           SECTION 6.2    Conditions to the Company's Obligations.     The
 obligation of the Company to consummate the Merger shall be further subject
 to the satisfaction or, to the extent permitted by applicable law, the
 waiver of each of the following conditions:

           (a)  each of Buyer and Newco shall have performed in all material
 respects each of its respective agreements and covenants contained in this
 Agreement that are required to be performed by it at or prior to the
 Closing Date pursuant to the terms hereof;

           (b)  the representations and warranties of Buyer and Newco set
 forth herein shall be true and correct as of the date hereof and as of the
 Effective Time, with the same effect as if made at and as of such time
 (except to the extent expressly made as of an earlier date, in which case
 as of such date), except where the failure of such representations and
 warranties to be so true and correct (without giving effect to any
 limitation as to "materiality" or "Material Adverse Effect" or words of
 similar import set forth therein) does not have, and is not reasonably
 likely to have, individually or in the aggregate, a Material Adverse Effect
 on Buyer;

           (c) the Company shall have received from Skadden, Arps, Slate,
 Meagher & Flom LLP, counsel to the Company, on the date on which the Form
 S-4 is declared effective by the SEC and on the Closing Date, an opinion,
 in each case dated as of such respective date and stating that the Merger
 will qualify for U.S. federal income tax purposes as a reorganization
 within the meaning of Section 368(a) of the Code (the issuance of such
 opinion shall be conditioned upon the receipt by such tax counsel of the
 officers' letters of the Company, Newco and Buyer, substantially in the
 form attached as Exhibits D1 and D2 hereto); and

           (d) the Company shall have received a certificate signed by the
 chief financial officer or general counsel of Buyer, dated the Closing
 Date, to the effect that, to such officer's knowledge, the conditions set
 forth in Sections 6.2(a) and 6.2(b) hereof have been satisfied or waived.

           SECTION 6.3    Conditions to Buyer's and Newco's Obligations.
 The obligations of Buyer and Newco to effect the Merger shall be further
 subject to the satisfaction or, to the extent permitted by applicable law,
 the waiver of each of the following conditions:

           (a)  the Company shall have performed in all material respects
 each of its agreements and covenants contained in this Agreement (other
 than that contained in Section 5.2 hereof) that are required to be
 performed by it at or prior to the Closing Date pursuant to the terms
 hereof;

           (b)  the representations and warranties of the Company set forth
 herein shall be true and correct as of the date hereof and as of the
 Effective Time, with the same effect as if made at and as of such time
 (except to the extent expressly made as of an earlier date, in which case
 as of such date), except where the failure of such representations and
 warranties to be so true and correct (without giving effect to any
 limitation as to "materially" or "Material Adverse Effect" or words of
 similar import set forth therein) does not have, and is not reasonably
 likely to have, individually or in the aggregate, a Material Adverse Effect
 on the Company; and

           (c)  Buyer shall have received a certificate signed by the chief
 executive officer of the Company, dated the Closing Date, to the effect
 that, to such officer's knowledge, the conditions set forth in Sections
 6.3(a) and 6.3(b) hereof have been satisfied or waived.

                                ARTICLE VII

                                TERMINATION

          SECTION 7.1    Termination.  Notwithstanding anything herein to
 the contrary, this Agreement may be terminated and the Merger may be
 abandoned at any time prior to the Effective Time, whether before or after
 the Company has obtained stockholder approval:

          (a)  by the mutual written consent of the Company and Buyer;

          (b)  by either the Company or Buyer, if the Merger has not been
 consummated by September 30, 2000, or such other date, if any, as the
 Company and Buyer shall agree upon or as is provided in Section 5.5(b)
 hereof (the "Termination Date"); provided that, the right to terminate this
 Agreement under this Section 7.1(b) shall not be available to any party
 whose intentional failure to fulfill any obligation under this Agreement
 has been the cause of, or resulted in, the failure of the Merger to have
 been consummated on or before such date by reason of the failure of the
 Company to hold the Company Stockholders Meeting;

          (c)  by either the Company or Buyer, if there shall be any law or
 regulation that makes consummation of the Merger illegal or if any
 judgment, injunction, order or decree enjoining Buyer or the Company from
 consummating the Merger is entered and such judgment, injunction, order or
 decree shall become final and nonappealable;

          (d) by either Buyer or the Company, if at the Company Stockholders
 Meeting (including any adjournment or postponement thereof), the Required
 Company Shareholder Vote shall not have been obtained;

          (e)  by the Company in accordance with Section 5.7(a); provided
 that, in order for the termination of this Agreement pursuant to this
 paragraph (e) to be deemed effective, the Company shall have complied with
 all provisions of Section 5.7;

          (f)  by Buyer, if (i) the Board of Directors of the Company shall
 have withdrawn or modified or amended in any respect adverse to Buyer its
 recommendation of this Agreement, the Plan of Merger or the Merger or shall
 have failed to make such favorable recommendation, (ii) the Board of
 Directors of the Company (or any committee thereof) shall have recommended
 to the shareholders of the Company any Acquisition Proposal or shall have
 resolved to, or publicly announced an intention to, do so or (iii) a third
 party acquires 30% or more of the outstanding shares of the Company Common
 Stock;

          (g)  by Buyer, if the Company shall have breached or failed to
 perform in any material respect any of its representations, warranties,
 covenants or other agreements contained in this Agreement, which breach or
 failure to perform (A) would give rise to the failure of a condition set
 forth in Section 6.3(a) or (b), and (B) is incapable of being or has not
 been cured by the Company within 20 calendar days after giving written
 notice to the Company of such breach or failure to perform;

          (h)  by the Company, if Buyer shall have breached or failed to
 perform in any material respect any of its representations, warranties,
 covenants or other agreements contained in this Agreement, which breach or
 failure to perform (A) would give rise to the failure of a condition set

 forth in Section 6.2(a) or (b), and (B) is incapable of being or has not
 been cured by Buyer within 20 calendar days after the giving of written
 notice to Buyer of such breach or failure to perform;

          (i)  by Buyer, if any of the stockholders who are parties to the
 Stockholders Agreement shall have breached in any material respect any
 representation, warranty, covenant or agreement thereof and such breach has
 not been promptly cured after notice to any such stockholder; provided,
 however, that such breach shall be of the kind that denies Buyer the
 material benefits contemplated by the Stockholders Agreement; or

          (j)  by the Company by delivering notice of its proposed
 termination to the Buyer (the "Termination Notice") (and in such event, the
 Agreement will terminate on the second business day after delivery of such
 Termination Notice unless prior thereto the Buyer shall have notified the
 Company orally and in writing that it intends to exercise its Top-up Right
 (as defined hereafter)) in the event that the Average Buyer Price (as
 defined hereafter) is less than $37.04; provided that, within one business
 day after receipt of the Termination Notice, the Buyer shall have the right
 to irrevocably agree (by giving the notice referred to above) to increase
 the Exchange Ratio from 0.54 to that fraction equal to the quotient
 obtained by dividing $20 by the Average Buyer Price (the "Top-up Right")
 and, upon exercise of such Top-up Right, the Termination Notice shall be
 deemed to be withdrawn and of no further force and effect and the Exchange
 Ratio shall be increased as provided pursuant to the foregoing.  As used
 herein, the "Average Buyer Price" shall equal the volume-weighted average
 sales price per share, rounded up to four decimal points, of Buyer Common
 Stock, as reported on the Nasdaq, on the twenty consecutive trading days
 (the "Valuation Period") ending on the second full trading day prior to the
 Company Stockholders Meeting.  In the event that Buyer declares a stock
 split, stock dividend or other reclassification or exchange with respect to
 the shares of Buyer Common Stock with a record or ex-dividend date
 occurring during the Valuation Period or for the period between the
 termination of the Valuation Period and the Effective Time, there will be
 an appropriate adjustment made to the closing sales prices during the
 Valuation Period for purposes of calculating the Average Buyer Price.

          The party desiring to terminate this Agreement shall give written
 notice of such termination to the other party.

          SECTION 7.2    Effect of Termination.

          (a)  Except for any willful and material breach of this Agreement
 by any party hereto (which breach and liability therefor shall not be
 affected by the termination of this Agreement), if this Agreement is
 terminated pursuant to Section 7.1 hereof, then this Agreement shall become
 void and of no effect with no liability on the part of any party hereto;
 provided that the agreements contained in Sections 7.2 and 7.3 hereof, the
 second proviso to the first sentence of Section 5.6 hereof and Article VIII
 shall survive the termination hereof.

          (b)  Buyer and Newco agree that neither the Company nor its
 directors, officers, employees, representatives or agents shall be deemed,
 by reason of any person making an Acquisition Proposal or any actions taken
 in connection with an Acquisition Proposal not otherwise in violation of
 this Agreement, to have tortiously or otherwise wrongfully interfered with
 or caused a breach of this Agreement, or other agreements, instruments and
 documents executed in connection herewith, or the rights of Buyer or Newco
 or any of their affiliates hereunder.

          SECTION 7.3    Fees.

          (a)  If this Agreement shall have been terminated pursuant to
 Section 7.1(e) or 7.1(f) hereof, then the Company shall, promptly, but in
 no event later than one business day after the termination of this
 Agreement, pay the Buyer $23,000,000 in cash, as liquidated damages, which
 amount shall be payable in same day funds.  Only one fee in the aggregate
 of $23,000,000 shall be payable pursuant to this Section 7.3(a).

          (b)  All costs and expenses incurred in connection with this
 Agreement and the transactions contemplated hereby shall be paid by the
 party incurring such expenses;  provided, however, that Buyer and the
 Company shall share equally all fees and expenses, other than attorneys'
 fees, incurred in relation to the printing, filing and mailing of the
 Company Proxy Statement (including any preliminary materials related
 thereto), the Form S-4 (including financial statements and exhibits) and
 any amendments or supplements thereto and all filing fees payable in
 connection with filings made under the HSR Act.

                                ARTICLE VIII

                               MISCELLANEOUS

          SECTION 8.1    Notices.  All notices, requests, demands, waivers
 and other communications required or permitted to be given under this
 Agreement to any party hereunder shall be in writing and deemed given upon
 (a) personal delivery, (b) transmitter's confirmation of a receipt of a
 facsimile transmission, (c) confirmed delivery by a standard overnight
 carrier or when delivered by hand or (d) when mailed in the United States
 by certified or registered mail, postage prepaid, addressed at the
 following addresses (or at such other address for a party as shall be
 specified by notice given hereunder):

          If to Buyer, to:

               USA Networks, Inc.
               Carnegie Hall Tower
               152 West 57th Street
               42nd Floor
               New York, New York 10019
               Fax:  (212) 314-7329
               Attention: General Counsel

               with a copy to:

               Covington & Burling
               1330 Avenue of the Americas
               New York, New York  10019
               Fax:  (212) 841-1010
               Attention:  Stephen A. Infante, Esq.

          If to the Company, to:
               Precision Response Corporation
               1505 NW 167th Street
               Miami, Florida 33169
               Fax: (305) 816-4742
               Attention: General Counsel
          with a copy to:

               Skadden, Arps, Slate, Meagher & Flom LLP
               919 Third Avenue
               New York, New York 10022-9931
               Fax:  (212) 735-2000
               Attention:  Lou R. Kling, Esq.

          and:

               Bilzin Sumberg Dunn Price & Axelrod LLP
               2500 First Union Financial Center
               200 South Biscayne Boulevard
               Miami, Florida 33131
               Fax:  (305) 374-7593
               Attention:  Alan D. Axelrod, Esq.

          SECTION 8.2    Survival of Representations and Warranties.  The
 representations and warranties contained herein and in any certificate or
 other writing delivered pursuant hereto shall not survive the Effective
 Time.  All other covenants and agreements contained herein which by their
 terms are to be performed in whole or in part, or which prohibit actions,
 subsequent to the Effective Time, shall survive the Merger in accordance
 with their terms.

          SECTION 8.3    Interpretation.  References in this Agreement to
 "reasonable best efforts" shall not require a Person obligated to use its
 reasonable best efforts to obtain any consent of a third party to incur
 material out-of-pocket expenses or indebtedness or, except as expressly
 provided herein, to institute litigation.  References herein to the
 "knowledge of the Company" shall mean the knowledge of the executive
 officers (as such term is defined in Rule 3b-7 promulgated under the
 Exchange Act) of the Company after reasonable inquiry.  For purposes of
 this Agreement, the term "affiliate" shall have the meaning set forth in
 Rule 12b-2 of the Exchange Act.  Whenever the words "include," "includes"
 or "including" are used in this Agreement they shall be deemed to be
 followed by the words "without limitation."  The phrase "made available"
 when used in this Agreement shall mean that the information referred to has
 been made available if requested by the party to whom such information is
 to be made available.

          The article and section headings contained in this Agreement are
 solely for the purpose of reference, are not part of the agreement of the
 parties hereto and shall not in any way affect the meaning or
 interpretation of this Agreement.  Any matter disclosed pursuant to any
 Schedule of the Company Disclosure Schedule or the Buyer Disclosure
 Schedule shall not be deemed to be an admission or representation as to the
 materiality of the item so disclosed.  Any matter disclosed in one section
 of the Company Disclosure Schedule or the Buyer Disclosure Schedule shall
 be deemed disclosed with respect to another section only if such disclosure
 is made in such a way as to make its relevance with respect to such other
 section readily apparent.

          SECTION 8.4    Amendments, Modification and Waiver.

          (a)  Except as may otherwise be provided herein, any provision of
 this Agreement may be amended, modified or waived by the parties hereto, by
 action taken by or authorized by their respective Board of Directors, prior
 to the Effective Time if, and only if, such amendment or waiver is in
 writing and signed, in the case of an amendment, by the Company, Buyer and
 Newco or, in the case of a waiver, by the party against whom the waiver is
 to be effective; provided that after the approval of the Plan of Merger by
 the shareholders of the Company, no such amendment shall be made except as
 allowed under applicable law.

          (b)  No failure or delay by any party in exercising any right,
 power or privilege hereunder shall operate as a waiver thereof nor shall
 any single or partial exercise thereof preclude any other or further
 exercise thereof or the exercise of any other right, power or privilege.
 The rights and remedies herein provided shall be cumulative and not
 exclusive of any rights or remedies provided by law.

          SECTION 8.5    Successors and Assigns.  The provisions of this
 Agreement shall be binding upon and inure to the benefit of the parties
 hereto and their respective successors and assigns; provided that no party

 may assign, delegate or otherwise transfer any of its rights or obligations
 under this Agreement without the consent of the other parties hereto.

          SECTION 8.6    Specific Performance.  The parties acknowledge and
 agree that any breach of the terms of this Agreement would give rise to
 irreparable harm for which money damages would not be an adequate remedy
 and accordingly the parties agree that, in addition to any other remedies,
 each shall be entitled to enforce the terms of this Agreement by a decree
 of specific performance without the necessity of proving the inadequacy of
 money damages as a remedy.

          SECTION 8.7    Governing Law.  This Agreement shall be governed by
 and construed in accordance with the laws of the State of Delaware
 (regardless of the laws that might otherwise govern under applicable
 principles of conflicts of laws thereof) as to all matters, including, but
 not limited to, matters of validity, construction, effect, performance and
 remedies, other than to the extent Florida law governs the Merger itself.
 The parties hereby irrevocably and unconditionally submit to the exclusive
 jurisdiction of any court of the State of Delaware or any federal court
 sitting in the State of Delaware for purposes of any suit, action or other
 proceeding arising out of this Agreement.

          SECTION 8.8    Severability.  If any term or other provision of
 this Agreement is invalid, illegal or incapable of being enforced by any
 rule of law, or public policy, all other conditions and provisions of this
 Agreement shall nevertheless remain in full force and effect so long as the
 economic or legal substance of the transactions contemplated herein are not
 affected in any manner materially adverse to any party hereto.  Upon such
 determination that any term or other provision is invalid, illegal or
 incapable of being enforced, the parties hereto shall negotiate in good
 faith to modify this Agreement so as to effect the original intent of the
 parties as closely as possible in a mutually acceptable manner.

          SECTION 8.9    Third Party Beneficiaries.  This Agreement is
 solely for the benefit of the Company and its successors and permitted
 assigns, with respect to the obligations of Buyer and Newco under this
 Agreement, and for the benefit of Buyer and Newco, and its respective
 successors and permitted assigns, with respect to the obligations of the
 Company under this Agreement, and this Agreement shall not, except to the
 extent necessary to enforce the provisions of Article I and Section 5.8
 hereof be deemed to confer upon or give to any other third party any
 remedy, claim, liability, reimbursement, cause of action or other right.

           SECTION 8.10 Entire Agreement.  This Agreement, including any
 exhibits or schedules hereto, and the Confidentiality Agreement and the
 Stockholders Agreement constitute the entire agreement among the parties
 hereto with respect to the subject matter hereof and thereof and supersedes
 all other prior agreements or understandings, both written and oral,
 between the parties or any of them with respect to the subject matter
 hereof and thereof.

           SECTION 8.11    Counterparts; Effectiveness.  This Agreement may
 be signed in any number of counterparts, each of which shall be deemed an
 original, with the same effect as if the signatures thereto and hereto were
 upon the same instrument.  This Agreement shall become effective when each
 party hereto shall have received counterparts hereof signed by all of the
 other parties hereto.


           IN WITNESS WHEREOF, the parties hereto have caused this Agreement
 to be duly executed by their respective authorized officers as of the day
 and year first above written.

                   PRECISION RESPONSE CORPORATION


                   By: ___________________
                       Name:
                       Title:


                   USA NETWORKS, INC.


                   By: ___________________
                       Name:
                       Title:


                   P ACQUISITION CORP.


                   By: ____________________
                       Name:
                       Title:






                                                                 EXHIBIT 2.2

                           STOCKHOLDERS AGREEMENT

      This STOCKHOLDERS AGREEMENT (the "Agreement"), dated as of January 12,
 2000 is entered into by and among USA Networks, Inc., a Delaware
 corporation ("Buyer"), and each of the stockholders listed on Schedule I to
 this Agreement (each, a "Stockholder," and together, the "Stockholders").

      WHEREAS, Buyer, P Acquisition Corp. ("Newco") and Precision Response
 Corporation (the "Company"), have entered into an Agreement and Plan of
 Merger of even date herewith (as may be amended or supplemented from time
 to time, the "Merger Agreement"), pursuant to which the parties thereto
 have agreed, upon the terms and subject to the conditions set forth
 therein, to merge Newco with the Company (the "Merger");

      WHEREAS, as of the date hereof, each Stockholder is the record and
 beneficial owner of, and has the sole right to vote and dispose of the
 number of shares (the "Shares") of common stock, par value $.01 per share,
 of the Company (the "Company Common Stock") set forth opposite such
 Stockholder's name on Schedule I attached hereto (such Shares, together
 with any other shares of capital stock of the Company acquired by such
 Stockholder after the date hereof and during the term of this Agreement
 (including through the exercise of any stock options, warrants or similar
 instruments), being collectively referred to herein as the "Subject
 Shares");

      WHEREAS, as a condition to its willingness to enter into the Merger
 Agreement, Buyer has required that each Stockholder agree, and each
 Stockholder is willing to agree, to the matters set forth herein; and

      WHEREAS, capitalized terms used but not defined herein have the
 meanings set forth in the Merger Agreement.

      NOW, THEREFORE, in consideration of the foregoing and the agreements
 set forth below, the parties hereto agree as follows:

 1.   Voting of Shares.

      1.1  Voting Agreement.  For so long as this Agreement is in effect,
 each Stockholder hereby agrees to vote (or cause to be voted) all of such
 Stockholder's Subject Shares, at every annual, special or other meeting of
 the stockholders of the Company, and at any adjournment or adjournments
 thereof, or pursuant to any consent in lieu of a meeting or otherwise :

          (i)  in favor of the Merger and the approval of the Merger
   Agreement and the Plan of Merger (as defined in the Merger Agreement)
   and the approval of the other transactions contemplated thereby, and
   any actions required in furtherance thereof;

         (ii) against any action or agreement that would result in a
   breach in any material respect of any covenant, representation or
   warranty or any other obligation of the Company under this Agreement
   or the Merger Agreement; and

         (iii)  against (A) any extraordinary corporate transaction,
   such as a merger, rights offering, reorganization, recapitalization or
   liquidation involving the Company or any of its subsidiaries other
   than the Merger, (B) a sale or transfer of a material amount of assets
   or capital stock of the Company or any of its subsidiaries or (C) any
   action that is intended, or could reasonably be expected, to
   materially impede, interfere with, delay, postpone or adversely affect
   the Merger and the other transactions contemplated by the Merger
   Agreement.

       1.2  Fiduciary Responsibilities.  No Stockholder executing this
 Agreement who is or becomes during the term hereof a director or officer of
 the Company makes (or shall be deemed to have made) any agreement or
 understanding herein in his or her capacity as such director or officer.
 Without limiting the generality of the foregoing, each Stockholder signs
 solely in his, her or its capacity as the record and/or beneficial owner,
 as applicable, of such Stockholder's Subject Shares and nothing herein
 shall limit or affect any actions taken by such Stockholder (or a designee
 of such Stockholder) in his or her capacity as an officer or director of
 the Company in exercising his or her or the Company's or the Company's
 Board's rights in connection with the Merger Agreement or otherwise.

      1.3  Grant of Irrevocable Proxy.   Each Stockholder hereby irrevocably
 grants to, and appoints, Thomas J. Kuhn, Michael P. Durney and Mike Sileck
 and any other individual who shall hereafter be designated by Buyer, and
 each of them, such Stockholder's proxy and attorney-in-fact (with full
 power of substitution), for and in the name, place and stead of such
 Stockholder, to vote, or cause to be voted, such Stockholder's Subject
 Shares, or grant a consent or approval in respect of such Subject Shares,
 at every annual, special or other meeting of the stockholders of the
 Company, and at any adjournment or adjournments thereof, or pursuant to any
 consent in lieu of a meeting or otherwise, in the manner specified in
 Section 1.1 hereof; provided that the foregoing grant of a proxy shall
 terminate immediately upon termination of this Agreement in accordance with
 its terms, including with respect to matters as to which a record date has
 theretofore passed.  This grant of proxy is coupled with an interest.

      1.4  No Other Grant of Proxy.  No Stockholder will, directly or
 indirectly, grant any proxies or powers of attorney with respect to such
 Stockholder's Subject Shares to any person in connection with or directly
 affecting the Merger other than as set forth in Section 1.3 hereof.

 2.   Representations and Warranties of Stockholder.  Each Stockholder,
 severally and not jointly, represents and warrants to Buyer as follows:

      2.1  Binding Agreement.  Such Stockholder has the capacity to execute
 and deliver this Agreement and to consummate the transactions contemplated
 hereby.  Such Stockholder has duly and validly executed and delivered this
 Agreement and this Agreement constitutes a legal, valid and binding
 obligation of such Stockholder, enforceable against such Stockholder in
 accordance with its terms, except as such enforceability may be limited by
 applicable bankruptcy, insolvency, reorganization or other similar laws
 affecting creditors' rights generally and by general equitable principles
 (regardless of whether enforceability is considered in a proceeding in
 equity or at law).

      2.2  No Conflict.  Neither the execution and delivery of this Agreement
 by such Stockholder, the consummation of the transactions contemplated
 hereby, nor the performance by such Stockholder of its obligations
 hereunder will, (a) require any consent, approval, authorization or permit
 of, registration, declaration or filing (except for such filings as may be
 required under the federal securities laws or the Hart-Scott-Rodino
 Antitrust Improvement Act of 1976, as amended, and the rules and
 regulations thereunder (the "HSR Act")) with, or notification to, any
 governmental entity, (b) result in a violation or breach of, or constitute
 (with or without due notice or lapse of time or both) a default (or give
 rise to any right of termination, cancellation, or acceleration) under any
 contract, agreement, instrument, commitment, arrangement or understanding
 applicable to such Stockholder or such Stockholder's Subject Shares, or
 result in the creation of a security interest, lien, charge, encumbrance,
 equity or claim with respect to any of such Stockholder's Subject Shares,
 (c) require any material consent, authorization or approval of any person
 other than a governmental entity, or (d) violate or conflict with any
 order, writ, injunction, decree, rule, regulation or law applicable to such
 Stockholder or such Stockholder's Shares, except for such exceptions to the
 foregoing as (i) will not have an adverse effect on the valid performance
 by the Stockholders of their obligations hereunder or (ii) become
 applicable as result of the business or activities in which Buyer or any of
 its respective affiliates is or proposes to be engaged or any acts or
 omissions by, or facts pertaining to, Buyer.

      2.3  Ownership of Shares.  Such Stockholder is the record and beneficial
 owner of the Shares set forth opposite such Stockholder's name on Schedule
 I attached hereto free and clear of any security interests, liens, charges,
 encumbrances, equities, claims, options or limitations of whatever nature
 and free of any other limitation or restriction (including any restriction
 on the right to vote, sell or otherwise dispose of such Shares), except as
 set forth on Schedule II attached hereto.  Except as set forth on Schedule
 II attached hereto, there are no outstanding options or other rights to
 acquire from such Stockholder, or obligations of such Stockholder to sell
 or to dispose of, any shares of Company Common Stock.  Such Stockholder
 holds exclusive power to vote the Shares set forth opposite such
 Stockholder's name on Schedule I attached hereto, subject to the
 limitations set forth in Section 1 of this Agreement and such limitations,
 if any, set forth on such Schedule I.  Except as set forth on Schedule I
 hereto, as of the date of this Agreement, the Shares set forth opposite
 such Stockholder's name on such Schedule I attached hereto represent all of
 the shares of capital stock of the Company beneficially owned by such
 Stockholder.

 3.     Representations and Warranties of Buyer.  Buyer represents and
 warrants to the Stockholders as follows:

      3.1  Binding Agreement.  Buyer is a corporation duly incorporated,
 validly existing and in good standing under the laws of the State of
 Delaware and has full corporate power and authority to execute and deliver
 this Agreement and to consummate the transactions contemplated hereby.  The
 execution and delivery of this Agreement and the Merger Agreement by Buyer
 and the consummation of the transactions contemplated hereby and thereby
 have been duly and validly authorized by the Board of Directors of Buyer,
 and no other corporate proceedings on the part of Buyer are necessary to
 authorize the execution, delivery and performance of this Agreement and the
 Merger Agreement by Buyer and the consummation of the transactions
 contemplated hereby and thereby.  Buyer has duly and validly executed this
 Agreement and this Agreement constitutes a legal, valid and binding
 obligation of Buyer, enforceable against Buyer in accordance with its
 terms, except as such enforceability may be limited by applicable
 bankruptcy, insolvency, reorganization or other similar laws affecting
 creditors' rights generally and by general equitable principles (regardless
 of whether enforceability is considered in a proceeding in equity or at
 law).

      3.2  No Conflict.  Neither the execution and delivery of this Agreement,
 the consummation by Buyer of the transactions contemplated hereby, nor the
 compliance by Buyer with any of the provisions hereof will (a) conflict
 with or result in a breach of any provision of its Certificate of
 Incorporation or By-laws, (b) require any consent, approval, authorization
 or permit of, registration, declaration or filing (except for such filings
 as may be required under the federal securities laws or the HSR Act) with,
 or notification to, any governmental entity, (c) result in a violation or
 breach of, or constitute (with or without due notice or lapse of time or
 both) a default (or give rise to any right of termination, cancellation, or
 acceleration) under any contract, agreement, instrument, commitment,
 arrangement or understanding, (d) require any material consent,
 authorization or approval of any person other than a governmental entity,
 or (e) violate or conflict with any order, writ, injunction, decree or law
 applicable to  Buyer, except for such exceptions to the foregoing as are
 not reasonably likely to have an adverse effect on the valid performance by
 Buyer of its obligations hereunder.

 4.   Transfer and Other Restrictions.  For so long as the Merger
 Agreement is in effect:

      4.1  Certain Prohibited Transfers.  Each Stockholder agrees not to:

        (a)  sell, transfer, pledge, encumber, assign or otherwise dispose
 of, or enter into any contract, option or other arrangement or
 understanding with respect to the sale, transfer, pledge, encumbrance,
 assignment or other disposition of, such Stockholder's Subject Shares or
 any interest contained therein, other than pursuant to this Agreement or as
 otherwise disclosed pursuant to Section 2.3 hereof, unless prior to any
 such action the proposed transferee of such Subject Shares enters into a
 stockholder agreement with Buyer on terms substantially identical to the
 terms of this Agreement;

        (b)  grant any proxies or power of attorney or enter into a voting
 agreement or other arrangement with respect to such Stockholder's Subject
 Shares, other than this Agreement; nor

        (c)  enter into, or deposit such Stockholder's Shares into, a
 voting trust.

      4.2  Efforts.  Each Stockholder agrees not to take any action which
 would make any representation or warranty of such Stockholder herein untrue
 or incorrect in any material respect or take any action that would have the
 effect of preventing or disabling such Stockholder from performing its
 obligations under this Agreement, other than any action permitted to be
 taken by such Stockholder pursuant to the Merger Agreement.  David L.
 Epstein covenants and agrees to have released within thirty days of the
 date of this Agreement 1,033,417 Subject Shares owned by DEFLP 1996-I
 Limited Partnership from the pledge held by Northern Trust Bank, including,
 to the extent necessary, by repaying all or a portion of the indebtedness
 secured by such pledge.

      4.3  Additional Shares.  Without limiting the provisions of the Merger
 Agreement, in the event (i) of any stock dividend, stock split,
 recapitalization, reclassification, combination or exchange of shares of
 capital stock of the Company on, of or affecting any Stockholder's Subject
 Shares or (ii) any Stockholder shall become the beneficial owner of any
 additional shares of Company Common Stock or other securities entitling the
 holder thereof to vote or give consent with respect to the matters set
 forth in Section 1 hereof, then the terms of this Agreement shall apply to
 the shares of capital stock or other securities of the Company held by such
 Stockholder immediately following the effectiveness of the events described
 in clause (i) or the Stockholder becoming the beneficial owner thereof, as
 described in clause (ii), as though they were Shares of such Stockholder
 hereunder.  Each Stockholder hereby agrees, while this Agreement is in
 effect, to notify Buyer of the number of any new shares of Company Common
 Stock acquired by such Stockholder, if any, after the date hereof.

 5.     Legend.  Each Stockholder shall surrender to the Company all
 certificates representing such Stockholder's Subject Shares, and instruct
 the Company to place the following legend on such certificates:

   "THE SHARES OF COMMON STOCK, PAR VALUE $0.01 PER SHARE, OF USA
   NETWORKS, INC., REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO A
   STOCKHOLDERS AGREEMENT DATED AS OF JANUARY 12, 2000, AND ARE SUBJECT
   TO THE TERMS THEREOF.  COPIES OF SUCH AGREEMENT MAY BE OBTAINED AT THE
   PRINCIPAL EXECUTIVE OFFICES OF USA NETWORKS, INC."

 Buyer hereby agrees that upon termination of this Agreement in accordance
 with its terms or the approval of the Merger by the Company's shareholders,
 such legend shall be removed.

 6.     No Solicitation.  Until the Merger is consummated or the Merger
 Agreement is terminated in accordance with its terms, no Stockholder shall,
 nor shall such Stockholder permit any investment banker, attorney or other
 advisor or representative of such Stockholder to, directly or indirectly
 through another person, solicit, initiate or encourage, or take any other
 action to facilitate, any inquiries or the making of any proposal that
 constitutes, or may reasonably be expected to lead to, any Acquisition
 Proposal; provided that any action which is permitted by the Merger
 Agreement to be taken by a stockholder in his or her capacity as a director
 or officer or which is permitted by Section 1.2 hereof shall not be
 prohibited by the foregoing.

 7.     Affiliate Agreement.  If, at the time the Merger Agreement is
 submitted for approval to the stockholders of the Company, the Stockholder
 is an "affiliate" of the Company for purposes of Rule 145 under the
 Securities Act and applicable SEC rules and regulations, the Stockholder
 shall deliver to Buyer at least 30 days prior to the Closing a written
 agreement substantially in the form attached as Exhibit B to the Merger
 Agreement.

 8.     Specific Enforcement.  The parties hereto agree that irreparable
 damage would occur in the event that any of the provisions of this
 Agreement were not performed in accordance with the terms hereof or were
 otherwise breached and that each party shall be entitled to specific
 performance of the terms hereof in addition to any other remedy which may
 be available at law or in equity.  It is accordingly agreed that the
 parties will be entitled to an injunction or injunctions to prevent
 breaches of this Agreement and to enforce specifically the terms and
 provisions of this Agreement in any Federal court located in the State of
 Delaware or in Delaware state court, the foregoing being in addition to any
 other remedy to which they are entitled at law or in equity.  In addition,
 each of the parties hereto (i) consents to submit itself to the personal
 jurisdiction of any Federal court located in the State of Delaware or any
 Delaware state court in the event any dispute arises out of this Agreement
 or any of the transactions contemplated by this Agreement, (ii) agrees that
 it will not attempt to deny or defeat such personal jurisdiction by motion
 or other request for leave from any such court, and (iii) agrees that it
 will not bring any action relating to this Agreement or any of the
 transactions contemplated by this Agreement in any court other than a
 Federal court sitting in the State of Delaware or a Delaware state court.

 9.     Termination.  This Agreement shall terminate on the earlier of (i)
 the termination of the Merger Agreement in accordance with its terms, (ii)
 the agreement of the parties  hereto to terminate this Agreement and (iii)
 consummation of the Merger.  Termination shall not relieve any party from
 liability for any intentional breach of its obligations hereunder committed
 prior to such termination.

 10.    Survival.  The representations and warranties of the parties
 contained in this Agreement shall terminate upon the consummation of the
 Merger.

 11.    Notices.  All notices and other communications hereunder shall be
 in writing  and shall be deemed given upon (a) transmitter's confirmation
 of a receipt of a facsimile transmission, (b) confirmed delivery by a
 standard overnight carrier or when delivered by hand or (c) the expiration
 of five business days after the day when mailed by certified or registered
 mail, postage prepaid, addressed at the following addresses (or at such
 other address for a party as shall be specified by like notice):

        If to Buyer, to:

        USA Networks, Inc.
        Carnegie Hall Tower
        152 West 57th Street
        42nd Floor
        New York, New York 10019
        Attention: General Counsel
        Facsimile: (212) 314-7329

        with a copy to:

        Covington & Burling
        1330 Avenue of the Americas
        New York, New York  10019
        Attention:  Stephen A. Infante, Esq.
        Facsimile:  (212) 841-1010

        If to Stockholders, to:

        Richard D. Mondre
        c/o Precision Response Corporation
        1505 N.W. 167th Street
        Miami, Florida 33169
        Facsimile: (305) 816-4742

        with a copy to:

        Skadden, Arps, Slate, Meagher & Flom LLP
        919 Third Avenue
        New York, NY 10022-9931
        Attn:     Lou R. Kling, Esq.
        Telephone: 212-735-3000
        Facsimile: 212-735-2000

        and:

        Bilzin Sumberg Dunn Price & Axelrod LLP
        2500 First Union Financial Center
        200 South Biscayne Boulevard
        Miami, Florida 33131
        Attn:     Alan D. Axelrod, Esq.
        Telephone: 305-374-7580
        Facsimile: 305-374-7593

 12.    Certain Events.  Each Stockholder agrees that this Agreement and
 the obligations hereunder shall attach to such Stockholder's Subject Shares
 and shall be binding upon any person or entity to which legal or beneficial
 ownership of such Subject Shares shall pass, whether by operation of law or
 otherwise, including such Stockholder's heirs, guardians, administrators or
 successors.

 13.    Entire Agreement.  This Agreement (including the documents and
 instruments referred to herein) constitutes the entire agreement and
 supersedes all other prior agreements and understandings, both written and
 oral, among the parties, or any of them, with respect to the subject matter
 hereof.

 14.    Consideration.  This Agreement is granted in consideration of the
 execution and delivery of the Merger Agreement by Buyer.

 15.    Amendment.  This Agreement may not be modified, amended, altered or
 supplemented except upon the execution and delivery of a written agreement
 executed by the parties hereto; provided that, with respect to the
 obligations of any individual Stockholder under this Agreement, this
 Agreement may be amended with the approval of such Stockholder and Buyer
 notwithstanding the failure to obtain the approval of other Stockholders.

 16.    Successors and Assigns.  This Agreement shall not be assigned by
 operation of law or otherwise without the prior written consent of the
 other parties hereto.  This Agreement will be binding upon, inure to the
 benefit of and be enforceable by each party and such party's respective
 heirs, beneficiaries, executors, representatives and permitted assigns.

 17.    Counterparts.  This Agreement may be executed in two or more
 counterparts, each of which shall be deemed to be an original, but all of
 which together shall constitute one and the same instrument.

 18.    Governing Law.  This Agreement shall be governed in all respects,
 including validity, interpretation and effect, by the laws of the State of
 Delaware (without giving effect to the provisions thereof relating to
 conflicts of law), other than to the extent Florida law governs the Merger
 itself.

 19.    Severability.  Any term or provision of this Agreement which is
 invalid or unenforceable in any jurisdiction shall, as to that
 jurisdiction, be ineffective to the extent of such invalidity or
 unenforceability without rendering invalid or unenforceable the remaining
 terms and provisions of this Agreement or affecting the validity or
 enforceability of any of the terms or provisions of this Agreement in any
 other jurisdiction.  If any provision of this Agreement is so broad as to
 be unenforceable, the provision shall be interpreted to be only so broad as
 is enforceable.  The failure of any Stockholder to perform its obligations
 hereunder shall not affect the obligations of, or release from their
 obligations, any other Stockholder.

 20.    Headings; Capitalized Terms.  The headings contained in this
 Agreement are for reference purposes only and shall not affect in any way
 the meaning or interpretation of this Agreement.  Capitalized terms used in
 this Agreement without definition shall have the meanings assigned to them
 in the Merger Agreement.


   IN WITNESS WHEREOF, this Agreement has been duly executed and delivered
 by each of the Stockholders and a duly authorized officer of Buyer on the
 day and year first written above.

                            USA NETWORKS, INC.


                            By: _______________________________________
                                 Name:
                                 Title:


                            MGFLP 1996-I Limited Partnership, a Texas
                            limited partnership
                            By:  MGFLP 1996-I GP, Inc., General Partner


                            By: _______________________________________
                                Name:  Mark J. Gordon
                                Title: President


                            MGFLP 1996-II Limited Partnership, a Texas
                            limited partnership
                            By:  MGFLP 1996-II GP, Inc., General Partner


                            By: _______________________________________
                                Name:  Mark J. Gordon
                                Title: President


                            Gail and Mark Gordon Foundation


                            By: _______________________________________
                                Name:  Mark J. Gordon
                                Title: President


                            SLGFLP 1996-I Limited Partnership, a Texas
                            limited partnership
                            By:  SLGFLP 1996-I GP, L.C., General Partner
                            By: SLGFLP 1996-I Holdings, Inc., Managing
                            Member


                            By: _______________________________________
                                Name:  Richard D. Mondre
                                Title: President



                            SLGFLP 1996-II Limited Partnership, a Texas
                            limited partnership
                            By:  SLGFLP 1996-II GP, L.C., General Partner
                            By: SLGFLP 1996-II Holdings, Inc., Managing
                            Member


                            By: _______________________________________
                                Name:  Richard D. Mondre
                                Title: President


                            JHGFLP 1996-I Limited Partnership, a Texas
                            limited partnership
                            By:  JHGFLP 1996-I GP, L.C., General Partner
                            By: JHGFLP 1996-I Holdings, Inc., Managing
                            Member


                            By: _______________________________________
                                Name:  Richard D. Mondre
                                Title: President


                            JHGFLP 1996-II Limited Partnership, a Texas
                            limited partnership
                            By:  JHGFLP 1996-II GP, L.C., General Partner
                            By: JHGFLP 1996-II Holdings, Inc., Managing
                            Member


                            By: _______________________________________
                                Name:  Richard D. Mondre
                                Title: President


                            Mark J. Gordon



                            ____________________________________________


                            DEFLP 1996-I Limited Partnership, a Texas
                            limited partnership
                            By:  DEFLP 1996-I GP, Inc., General Partner


                            By: _______________________________________
                                Name:  David L. Epstein
                                Title: President


                            DEFLP 1996-II Limited Partnership, a Texas
                            limited partnership
                            By:  DEFLP 1996-II GP, Inc., General Partner


                            By: _______________________________________
                            Name:  David L. Epstein
                            Title: President


                            DEGTLP 1996-I Limited Partnership, a Texas
                            limited partnership
                            By:  DEGTLP 1996-I GP, Inc., General Partner


                            By: _______________________________________
                                Name:  Richard D. Mondre
                                Title: President


                            DEGTLP 1996-II Limited Partnership, a Texas
                            limited partnership
                            By:  DEGTLP 1996-II GP, Inc., General Partner


                            By: _______________________________________
                            Name:  David L. Epstein
                            Title: President


                            RDMFLP 1996-I Limited Partnership, a Texas
                            limited partnership
                            By:  RDMFLP 1996-I GP, Inc., General Partner


                            By: _______________________________________
                                Name:  Richard D. Mondre
                                Title: President



                            RDMFLP 1996-II Limited Partnership, a Texas
                            limited partnership
                            By:  RDMFLP 1996-II GP, Inc., General Partner


                            By: _______________________________________
                                Name:  Richard D. Epstein
                                Title: President


                            RMCFLP 1996-I Limited Partnership, a Texas
                            limited partnership
                            By:  RMCFLP 1996-I GP, Inc., General Partner


                            By: _______________________________________
                                Name:  Richard D. Mondre
                                Title: President


                            David L. Epstein


                            ___________________________________________



                               SCHEDULE I TO
                           STOCKHOLDERS AGREEMENT

 NAME OF STOCKHOLDER                     NUMBER OF SHARES     NUMBER OF VOTES
- -----------------------------------------------------------------------------
 MGFLP 1996-I Limited Partnership*          4,959,500           4,959,500

 MGFLP 1996-II Limited Partnership*           607,500(1)          607,500

 Gail and Mark Gordon Foundation*             100,030             100,030

 SLGFLP 1996-I Limited Partnership*         1,365,000           1,365,000

 SLGFLP 1996-II Limited Partnership*           70,000              70,000

 JHGFLP 1996-I Limited Partnership*         1,365,000           1,365,000

 JHGFLP 1996-II Limited Partnership*           70,000              70,000

 Mark J. Gordon*                               50,000(2)           50,000

 DEFLP 1996-I Limited Partnership**         1,180,917           1,180,197

 DEFLP 1996-II Limited Partnership**          537,500(3)          537,500

 DEGTLP 1996-I Limited Partnership**          578,283             578,283

 DEGTLP 1996-II Limited Partnership**          70,000              70,000

 RDMFLP 1996-I Limited Partnership ***        795,000             795,000

 RDMFLP 1996-II Limited Partnership ***        50,000              50,000

 RMCFLP 1996-I Limited Partnership ***         50,000              50,000

                                          -----------------------------------
                        Total              11,848,730          11,848,730
                                          -----------------------------------


 *  These entities and individual are part of the same Holder Group (as
 defined in that certain Registration Rights Agreement (the "Registration
 Rights Agreement") dated January 12, 2000, among USA Networks, Inc. and the
 parties to this Stockholders Agreement) for purposes of the Registration
 Rights Agreement.

 **  These entities are part of the same Holder Group for purposes of the
 Registration Rights Agreement.

 ***  These entities are part of the same Holder Group for purposes of the
 Registration Rights Agreement.


- --------------------

      (1) 32,500 of these Shares are not held of record, but in a brokerage
 account.

      (2) All of these Shares are not held of record, but in a brokerage
 account.

      (3) 12,500 of these Shares are not held of record, but in a brokerage
 account.


 In addition to the foregoing Shares, EKPO Investment, Inc. (which is 50%
 percent owned by each of David L. Epstein and Bernard J. Kosar, Jr.) owns
 64,600 Shares, which are not included in the Subject Shares.






                                                               EXHIBIT 99.1


 USA Networks, Inc. to Acquire Precision Response Corporation

 Combined Companies To Lead eServices Field

 NEW YORK/MIAMI--(BUSINESS WIRE)--January 12, 2000-- USA Networks, Inc.
 (NASDAQ: USAI - news) and Precision Response Corporation (PRC) (NASDAQ:
 PRRC - news), a leader in outsourced customer care for both large
 corporations and high-growth Internet-focused companies, announced today
 that they have signed a definitive agreement whereby USAi will acquire all
 of the outstanding shares of PRC in a tax-free merger transaction. PRC will
 be integrated with USA Electronic Commerce and Services (ECS), a USA
 company, where the combined and centrally managed teleservices operations
 of PRC, Home Shopping Network and Ticketmaster will have approximately
 10,000 workstations handling over 160 million calls per year in 40 call
 centers throughout the world.

 Under terms of the agreement, each PRC share held on the closing date of
 the transaction will be exchanged for .54 of a share of USAi common stock.
 In addition, if the average trading price of USAi common stock at the time
 of the closing is less than $37.04, PRC would be entitled to terminate the
 transaction, at which time USAi would have the option to issue additional
 shares to PRC shareholders providing a value of $20.00 per share. The
 transaction is expected to be accretive to USAi shareholders.

 The transaction is expected to close by June 2000, and is subject to
 customary regulatory approvals, including formal approval by PRC
 shareholders. David Epstein, CEO of PRC, will continue in that position.

 PRC, a Miami, FL-based Company, has been a leader in integrated customer
 care for over 18 years providing teleservices, database management, and
 fulfillment to a list of blue-chip clients. In February 1999, the company
 launched its prcnetcare.com(SM) subsidiary dedicated to providing customer
 interaction services for large corporations and high-growth Internet
 marketers that seek to integrate traditional customer care activities with
 newer, remote electronic sales channels. As a leader in customer care, PRC
 offers clients live customer service, sales support, technical support, and
 customer retention programs, including e-mail response, "click-to-talk'',
 "click-to-chat'', e-commerce servicing and fulfillment, and other
 Internet-based customer interaction services.

 USA Electronic Commerce and Services delivers integrated electronic
 commerce solutions with a multi-platform business to business package
 including teleservices, product fulfillment, customer care, systems
 development, database marketing and integrated marketing products. As the
 first to market with a multimedia, e-commerce customer care solution, PRC
 will complement ECS's teleservicing infrastructure and strategic direction.
 The newly combined entity will set the standard for customer care in both
 the eCommerce and the traditional service arena.

 With more than twenty years of experience in electronic retailing, USA
 Electronic Commerce and Services offers businesses the combined expertise
 of Ticketmaster and the Home Shopping Network, packaged into a
 comprehensive suite of scalable solutions for third parties. ECS delivers
 the context, distribution verticals, merchandising, database marketing,
 teleservicing and online customer care, and a uniquely qualified
 understanding of customers' needs in the age of convergence, all supported
 by the media and commerce assets of USA Networks, Inc. Contextualized
 commerce, the idea that compelling content with a compatible product,
 surrounded by a well serviced fulfillment infrastructure will link products
 and individuals in an enduring customer relationship, is ECS' founding
 principle.

 "Bringing PRC's business to USA Electronic Commerce and Services, gives our
 combined third-party businesses an unexpected jump start in this
 increasingly significant sector. Together, these two companies will outpace
 the competition in delivering a comprehensive suite of eCommerce solutions
 to third parties,'' said Barry Baker, President and Chief Operating
 Officer, USAi. "When you combine PRC, credited as the first company to ever
 deliver eCare, with ECS, and its scalable third party services
 infrastructure, the partnership instantly creates the leader in third-party
 business-to-business commerce."

 Added Jon Miller, President and CEO of USA Electronic Commerce and
 Services, "PRC has a proven track record of success based on their early
 understanding of interactive customer support. The new entity will be the
 second largest teleservices firm in terms of seats. We're very confident in
 the combined abilities of these companies, and we believe our shareholders
 will agree."

 "USA has always been a leader in the customer service space, and our
 partnership with them allows us to grow PRC at an accelerated rate, in
 addition to leveraging the combined resources of the companies. ECS' unique
 position, with access to the backbone of USA's media and commerce
 businesses, combined with our call servicing expertise, blue chip client
 list, and sales force, will create a player unparalleled in this field,''
 said David Epstein, Chief Executive Officer of Precision Response
 Corporation.

 About PRC

 Precision Response Corporation (NASDAQ: PRRC - news) is a leader in
 outsourced customer care, providing a fully-integrated mix of traditional
 call center and e-commerce customer care technologies and services. The
 prcnetcare.com(SM) subsidiary integrates interactive communications
 capabilities, such as telephone, e-mail and online chat/IP telephony, to
 better support e-commerce and customer relationship management. It was the
 first service to provide real-time live customer support over the Internet
 via the "click-to-talk'', "click-to-e-mail'' and "click-to-chat''
 functions. PRC partners with large corporations and high-growth
 Internet-focused companies, including American Express, AT&T,
 priceline.com's WebHouse Club, British Airways, and DIRECTV, to help them
 better develop pre- and post-sales customer relationships. Most recently,
 the company was ranked No. 23 on Information Week Magazine's e-Biz 100
 listing. With over 7,000 employees, the company is headquartered in Miami,
 Florida.

 About USAi

 USA Networks, Inc. is a diversified media and electronic commerce company
 with assets that include the following:

 USA Network; SCI FI Channel; Studios USA; USA Films; USA Broadcasting; Home
 Shopping Network; Ticketmaster; USA Electronic Commerce and Services and
 USA Networks Interactive, which includes the Hotel Reservations Network,
 SCIFI.com, USAnetwork.com and the Internet Shopping Network, whose primary
 services are FirstAuction.com and FirstJewelry.com. The company also owns a
 controlling interest in Ticketmaster Online-CitySearch, Inc., (NASDAQ: TMCS
 - news) a leading internet provider of local content and online
 transactions.

 EDITOR'S NOTE: Executives from USA Networks, Inc. and Precision Response
 will be available to discuss the acquisition with financial analysts on a
 conference call today at 11:00 a.m.ET. Interested media may listen in on
 the call.

 Contact:

      USA Networks, Inc.
      Media:  Adrienne Becker, 212/314-7254
      Investors:  Roger Clark, 212/314-7400

      or

      Precision Response Corporation
      Media:  Alicia Miyares, 305/816-4224
      Investors:  Paul M. O'Hara, 305/816-4603





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