REMEDYTEMP INC
10-K, 1998-12-23
HELP SUPPLY SERVICES
Previous: MARKET FINANCIAL CORP, 10KSB40, 1998-12-23
Next: BILLING CONCEPTS CORP, 8-K, 1998-12-23



<PAGE>   1
                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                    FORM 10-K


    FOR ANNUAL AND TRANSITION REPORTS PURSUANT TO SECTIONS 13 OR 15(d) OF THE
                        SECURITIES EXCHANGE ACT OF 1934

(Mark One)
[X]   Annual Report Pursuant to Section 13 or 15 (d) of the Securities Exchange 
      Act of 1934 

      For the fiscal year ended September 27, 1998

                                       or

[ ]   Transition Report Pursuant to Section 13 or 15(d) of the Securities 
      Exchange Act of 1934

      For the transition period from                     to
                                     -------------------    -------------------

                          Commission file number 0-5260

                                REMEDYTEMP, INC.
             (Exact Name of Registrant as Specified in Its Charter)


        California                                             95-2890471
(State or Other Jurisdiction of                            (I.R.S.  Employer
Incorporation or Organization)                           Identification Number)

                                 101 Enterprise
                          Aliso Viejo, California 92656
               (Address of Principal Executive Offices) (Zip Code)

        Registrant's telephone number including area code: (949) 425-7600

        Securities Registered Pursuant to Section 12(b) of the Act: None

           Securities Registered Pursuant to Section 12(g) of the Act:

                                                          Name of Each Exchange
       Title of Each Class                                 on Which Registered
- -----------------------------------                      ----------------------
Class A Common Stock $.01 par value                      Nasdaq National Market

        Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that registrant
was required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days.  Yes [X]    No [ ]

        Indicate by check mark if disclosure of delinquent filers pursuant to
Item 405 of Regulation S-K is not contained herein, and will not be contained,
to the best of registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of the Form 10-K or by
amendment to this Form 10-K. [ ]

        The aggregate market value of the Class A Common Stock held by
non-affiliates of the registrant based upon the closing sales price of its Class
A Common Stock on December 15, 1998 on the Nasdaq National Market was
$75,372,126. The aggregate market value of the Class B Common Stock (which
converts to Class A upon sale) held by non-affiliates of the registrant based
upon the closing sales price of its Class A Common Stock on December 15, 1998 on
the Nasdaq National Market was $4,805,112.

        The number of shares of Class A Common Stock outstanding as of December
15, 1998 was 7,062,524 and the number of shares of Class B Common Stock
outstanding as of December 15, 1998 was 1,805,539.

                       DOCUMENTS INCORPORATED BY REFERENCE

    Part I and Part II of this report incorporate information by reference from
the Company's Annual Report to Shareholders for the fiscal year ended September
27, 1998. The Company's Annual Report to Shareholders will be mailed to the
Securities and Exchange Commission and the Company's shareholders in connection
with the Company's Annual Meeting of Shareholders scheduled to be held on
February 17, 1999 (the "Annual Meeting"). The registrant will file a definitive
Proxy Statement pursuant to Regulation 14A within 120 days of the end of the
fiscal year end September 27, 1998. Portions of the Company's Proxy Statement,
to be mailed to the shareholders in connection with the Annual Meeting, are
incorporated by reference in Part III of this report. Except for the portions
expressly incorporated by reference, the Company's Proxy Statement and Annual
Report shall not be deemed to be part of this report.


                                       1

<PAGE>   2

                                REMEDYTEMP, INC.
                          1998 FORM 10-K ANNUAL REPORT

                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                     PART I
                                     ------
                                                                                 PAGE NO.
                                                                                 --------
<S>       <C>                                                                    <C>
Item 1    Business                                                                      3
Item 2    Properties                                                                    9
Item 3    Legal Proceedings                                                             9
Item 4    Submission of Matters to a Vote of Security Holders                           9
          Executive Officers of the Registrant                                         10

                                     PART II
                                     -------

Item 5    Market for Registrant's Common Equity and Related Shareholder Matters        11
Item 6    Selected Financial Data                                                      11
Item 7    Management's  Discussion and Analysis of Financial Condition and
          Results of Operations                                                        11
Item 7A   Quantitative and Qualitative Disclosures About Market Risk                    *
Item 8    Financial Statements and Supplementary Data                                  11
Item 9    Changes in and Disagreements with Accountants on Accounting and
          Financial Disclosure                                                         11

                                    PART III
                                    --------

Item 10   Directors and Executive Officers of the Registrant                           12
Item 11   Executive Compensation                                                       12
Item 12   Security Ownership of Certain Beneficial Owners and Management               12
Item 13   Certain Relationships and Related Transactions                               12

                                     PART IV
                                     -------

Item 14   Exhibits, Financial Statement Schedules and Reports on Form 8-K              13
          Signatures                                                                   15
</TABLE>

* No information provided due to inapplicability of item.


                                       2

<PAGE>   3

                                     PART I

ITEM 1. BUSINESS

        In addition to historical information, the description of business below
includes certain forward-looking statements, including, but not limited to,
those related to the growth and strategies, future operating results and
financial position as well as economic and market events and trends of
RemedyTemp, Inc. (the "Company"), including its wholly-owned subsidiary, Remedy
Insurance Group, LTD ("RIG"). All forward-looking statements made by the
Company, including such statements herein, include material risks and
uncertainties and are subject to change based on factors beyond the control of
the Company. Accordingly, the Company's actual results and financial position
could differ materially from those expressed or implied in any forward-looking
statement as a result of various factors, including without limitation those
factors described in the Company's filings with the Securities and Exchange
Commission regarding risks affecting the Company's financial conditions and
results of operations. The Company does not undertake to publicly update or
revise its forward-looking statements even if experience or future changes make
it clear that any projected results expressed or implied therein will not be
realized. The following should be read in conjunction with the Consolidated
Financial Statements of the Company and Notes thereto.

GENERAL

        RemedyTemp, Inc., founded in 1965 and incorporated in California in
1974, is a rapidly growing national provider of clerical and light industrial
temporary staffing services to industrial and service companies, professional
organizations and governmental agencies. The Company provides its services in 37
states and Puerto Rico through a network of 234 offices, of which 98 are
Company-owned and 136 are independently-managed. During the twelve months ended
September 27, 1998, the Company placed approximately 136,000 temporary workers,
known as "associates," and provided over 41.0 million hours of staffing services
to approximately 17,000 clients. From the beginning of fiscal 1994 through the
end of fiscal 1998, the Company added 140 offices and increased revenues and
income before taxes at compound annual growth rates of 30.1% and 65.7%
respectively, to $451.3 million and $23.2 million, respectively.

        The consolidated financial statements include the accounts of the
Company, including its wholly-owned subsidiary, RIG. RIG is an offshore
insurance captive domiciled in Bermuda, incorporated in September 1996 to
provide the Company's direct and licensed offices with a self-insured workers'
compensation program.

        The Company has positioned itself to take advantage of trends in the
temporary staffing industry, such as increased integration of temporary workers
as a significant, long-term workforce component in both manufacturing and
service-oriented companies and increased outsourcing by clients or businesses of
certain staffing functions. Historically, the Company focused on the clerical
and light industrial sectors of the nation's temporary workforce. Beginning in
November 1998, the Company began also to focus on the information technology
sector. The clerical, light industrial and information technology sectors
comprise approximately 80.5% of the nation's temporary staffing industry
revenues, according to the Staffing Industry Analysts, Inc. ("SIA"), an
independent staffing industry publication. Additionally, the Company intends to
increase its efforts in the call center and logistics areas of its clerical and
light industrial sectors, respectively. Through the use of innovative
technologies and value-added services, the Company strives to partner with its
clients to deliver total solutions to their temporary staffing needs. The
Company's expertise in providing associates who possess the skills and
attitudinal characteristics necessary to "fit" into clients' organizations and
perform at a superior level distinguishes the Company as a premium provider of
temporary staffing services and technologies.

        Over the past five years, the Company has invested significant human and
financial resources in the development of proprietary technologies designed to
enable the Company to provide its clients with premium temporary workers and
unique value-added services. The Company's primary proprietary technologies are
maintained and offered in the following three interactive systems: Human
Performance Technology ("HPT(R)"), an innovative series of multimedia
evaluations used to profile the attitudinal characteristics of the Company's
associates; IntelliSearch(R), a computer database used to classify, search and
match the Company's associates to job openings using parameters based upon
client needs, and Employee Data Gathering and Evaluation ("EDGE(R)"), a
proprietary computer system installed at client locations to coordinate
scheduling and track job performance of the client's entire temporary workforce.
EDGE(R) also has the capability to customize invoices and utilization reports.
The Company is currently in the process of implementing its new information
technology system, i/search 2000(TM), which is intended to replace
Intellisearch(R). The Company believes that i/search 2000(TM) will enable its
Company-owned and independently-managed offices to streamline operational
efficiencies and enhance client service levels. Implementation of i/search
2000(TM) is scheduled to be completed by October 1999. Management believes that
the Company's proprietary technologies give the Company advantages over
competing temporary staffing companies that do not provide similar value-added
services.


                                       3

<PAGE>   4

THE STAFFING INDUSTRY

        Revenues for the United States temporary staffing services industry were
projected by SIA to have exceeded $54.5 billion in 1997. This represents an
increase of approximately 15.7% over 1996 and, since 1993, industry revenues
have increased at a compound annual rate of approximately 17.2%. Economic and
social factors have increased the portion of the non-farm U.S. workforce working
on a temporary basis from 1.4% in 1993 to 2.0% in 1997, according to the
National Association of Temporary and Staffing Services ("NATSS"), an
independent trade organization for the staffing industry. NATSS estimates that
there are now approximately 2.7 million workers employed nationwide by temporary
staffing service providers.

        The staffing services industry was once used predominately as a
short-term solution for greater workforce needs during peak production periods
and to replace workers who were abruptly terminated or who were absent due to
illness or vacation. Since the late 1980s, the use of temporary services has
evolved into a permanent and significant component of the staffing plans of many
employers. Corporate restructuring, government regulations, advances in
technology, and the desire by many companies to shift employee costs from a
fixed to a variable expense have resulted in the use of a wide range of staffing
alternatives by businesses. In addition, the high cost of recruitment and the
risk of employment litigation have led to increasing use of temporary staffing
as a means of evaluating the qualifications of personnel before hiring them on a
full-time basis, as well as accomplishing reductions in workforce without the
risk of wrongful termination liability.

        The clerical, light industrial and information technology sectors
represent the largest three sectors of the temporary staffing industry. A
staffing industry report by SIA, based on 1997 revenues, reported that the
office and clerical sector accounted for $15.7 billion or approximately 28.8% of
the temporary staffing industry revenues, while the light industrial sector
accounted for $13.3 billion or approximately 24.4% of industry revenues, and the
information technology sector accounted for $14.8 billion or approximately 27.2%
of industry revenues. According to SIA, from 1993 through 1997, industry
revenues for the office and clerical sector increased by approximately $6.1
billion, representing a compound annual growth rate of approximately 13.1%, and
industry revenues for the light industrial sector increased by approximately
$5.4 billion, representing a compound annual growth rate of approximately 13.9%.
Industry revenues for the information technology sector increased by
approximately $9.1 billion, representing a compound annual growth rate of
approximately 26.9%. In the aggregate, these three sectors constituted
approximately 80.5% of the $25.6 billion increase in industry revenues during
the period.

OPERATIONS

        The Company provides temporary personnel in the following three industry
sectors: clerical, light industrial and information technology.

        Clerical Services. As use of temporary staffing has become more
prevalent, the range of clerical positions provided by the Company has expanded
beyond traditional secretarial staff to include a broad range of general
business environment personnel. Clerical services include executive assistants,
word processors, customer service representatives, data entry operators,
accountants, bookkeepers, hosts, telemarketers, computer operators, and other
general office staff.

        Within the clerical services sector, the Company's Caller Access
division addresses the needs of clients for call center agents. Caller Access
services include customer service, help desk/product support, customer service,
order takers, market surveyors, collections agents and telesales.

        Light Industrial Services. Light industrial services personnel are
furnished for a variety of assignments including assembly work (such as
mechanical assemblers, general assemblers, solderers and electronic assemblers),
factory work (including merchandise packagers, machine operators, and pricing
and tagging personnel), warehouse work (such as general laborers, stock clerks,
material handlers, order pullers, forklift operators, palletizers and
shipping/receiving clerks), technical work (such as lab technicians, quality
control technicians, bench technicians, test operators, electronic technicians,
inspectors, drafters, checkers, designers, expediters and buyers) and general
services (such as maintenance and repair personnel, janitors and food service
workers).

        In August 1998, the Company created the Remedy Logistics Group to
provide solutions for clients' logistics staffing needs. Logistics is the
management of inventory, and includes warehousing, transportation, distribution
and supply of goods. Remedy Logistics Group supplies temporary associates within
the following categories: inventory takers, forklift operators, shipping clerks,
material processors, warehouse workers, boxers, mail clerks, expeditors and
inventory control clerks.


                                       4

<PAGE>   5

        Information Technology Services. In November 1998, the Company's newest
division, RemX Technology Group(SM), began providing information technology
temporary staffing and consulting services. RemX Technology Group(SM) will
supply contract staffing and consulting professionals in key technology
categories including hardware and software engineering, database design
development, Internet/Intranet site development, networking, software quality
assurance, and technical support.

   Office Organization.

        The Company provides its services through a network of 234 office
locations, 98 of which are owned and operated by the Company and 136 of which
are operated as franchised or licensed offices. The table below sets forth the
geographic distribution of the Company-owned and independently-managed offices.

<TABLE>
<CAPTION>
                                  COMPANY-OWNED       LICENSED AND        TOTAL
                                     OFFICES       FRANCHISED OFFICES    OFFICES
                                  -------------    ------------------    -------
<S>                               <C>              <C>                     <C>
        California..............       82                   2               84
        Western Region(1).......        6                  19               25
        Midwestern Region(2)....        5                  32               37
        Southeastern Region(3)..        5                  65               70
        Northeastern Region(4)..        0                  17               17
        International(5)........        0                   1                1
                                       --                 ---              ---
        Total...................       98                 136              234
                                       ==                 ===              ===
</TABLE>
- ------------------
(1) Includes Arizona, Colorado, Hawaii, Idaho, Nevada, New Mexico, Oregon, Utah
    and Washington.

(2) Includes Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri,
    Ohio and Wisconsin.

(3) Includes Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, North
    Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia.

(4) Includes Connecticut, Maryland, Massachusetts, New Jersey, New York and
    Pennsylvania.

(5) Includes Puerto Rico.


   Company-Owned Offices.

        The Company-owned offices are concentrated in California, with locations
in 11 other states. These offices are organized into five regions, each managed
by an Operational Vice President and other regional staff who provide
operational support for the offices in their regions. Each Company-owned office
has an on-site manager who is accountable for the day-to-day operations and
profitability of that office.

        Managers report to their Operational Vice Presidents, and together they
are responsible for sales, client development and retention, recruitment,
placement and retention of associates, and general administration for their
respective offices and regions. The Company believes that its decentralized
structure contributes to the initiative and commitment of its management team
and that its incentive compensation approach motivates managers to increase
profits.

        Company-owned offices had average sales per office of approximately $2.8
million for fiscal 1998. The Company often pursues a "fill-in" strategy to
expand its market penetration by transferring clients on the periphery of an
existing office's territory to a newly-opened office, which can then use those
established accounts as a base for further expansion. The density of
Company-owned offices in certain areas also enables the Company to spread fixed
costs such as advertising, recruiting and administration over a larger revenue
base, and also to share associates and provide clients with superior coverage
and service capabilities. In addition, the Company has divided highly successful
Company-owned offices into separate clerical and light industrial offices,
allowing each to specialize and further penetrate its market.

   Independently-Managed Offices.

        Independently-managed offices, structured in either franchise or license
format, have been an important element of the Company's growth strategy over the
last ten years. Such offices have enabled the Company to expand into new markets
with highly qualified franchisees and licensees, without significant capital
expenditures. Most of the Company's offices outside California are
independently-managed. Independent office agreements have ten year terms and are
renewable for successive five-year or ten-year terms depending upon when such
agreements were originally entered into. Such agreements cover exclusive
geographic territories and contain minimum revenue performance standards.


                                       5

<PAGE>   6

        Franchises. The Company employed a traditional franchise model from 1987
until 1990. As of September 27, 1998, 19 of the Company's 136
independently-managed offices were franchises. Franchisees pay all lease and
working capital costs, fund payroll and collect clients' accounts. Franchisees
pay the Company an initial franchise fee and royalties equal to approximately 7%
of gross billings. Royalty fees are reduced when the franchisee serves a
national client, since they typically have lower margins. Franchisees employ all
office management staff and all temporary personnel affiliated with their
offices. The Company provides training, the right to use the Company's service
marks, trademarks and business model, proprietary computer programs and
operational support.

        Licenses. Since 1990, the Company has recruited new independent office
managers as licensees. The Company switched from franchise to license format to
exercise more control over the collection and tracking of the receivables of the
independently-managed offices and to allow the Company to grow without being
limited by the financial resources of franchisees. As of September 27, 1998, 117
of the Company's 136 independently-managed office locations were licensed
offices. The license format differs from the franchise format in that the
Company acts as the employer of all temporary personnel affiliated with the
office. The Company funds payroll, collects clients' accounts, and remits to the
licensee 60%-70% of the office's gross profit, based on the level of hours
billed during the contract year. To reflect the increased value-added services
and proprietary technologies provided by the Company, beginning in January 1999
and only for new licensees, the Company will remit to such licensees 60%-65%
of the office's gross profit, based on the level of hours billed during the
contract year.

CLIENTS

        During the twelve months ended September 27, 1998, the Company served
approximately 17,000 clients nationwide. The Company's ten highest volume
clients in fiscal 1998 accounted for approximately 13.8% of the Company's
system-wide gross billings. No single client accounted for more than 6% of the
Company's system-wide gross billings for fiscal 1998.

COMPETITION

        The temporary services industry is highly competitive with limited
barriers to entry. The Company believes that its largest competitors in the
clerical and light industrial sectors include Adecco Employment Services,
Interim Services, Inc., Kelly Services, Inc., Manpower Inc., Norrell
Corporation, Robert Half International, Inc. and The Olsten Corporation. These
and other large competitors have nationwide operations with substantially
greater resources than the Company, which among other things could enable them
to attempt to maintain or increase their market share by reducing prices. In
addition, there are a number of other medium-sized firms that are regional or
emphasize specialized niches and compete with the Company in certain markets
where they have a stronger presence. Finally, numerous small or single-office
firms compete effectively with the Company's offices in their limited areas. In
the information technology sector, the Company believes that its competitors
include Alternative Resources, Data Processing Resources Corporation, Hall
Kinion, Metamor Worldwide and Modis Professional Services.

        The Company's management believes that the most important competitive
factors in obtaining and retaining its targeted clients are an understanding of
a customer's specific job requirements, the ability to provide qualified
temporary personnel in a timely manner and the quality and price of services.
The primary competitive factors in obtaining qualified candidates for temporary
employment assignments are wages, benefits and responsiveness to work schedules.

        The Company expects ongoing vigorous competition and pricing pressure
from both national, regional and local providers, and there is no assurance that
the Company will be able to maintain or increase its market share or gross
margins.

WORKERS' COMPENSATION

        As of July 22, 1997, the Company began a self-insured workers'
compensation program for direct and licensed offices, administered through RIG.
Management believes RIG enables the Company to control its claims
administration, allocate safety resources where they are needed and develop
efficient and cost effective methods of financing workers' compensation. The
Company is responsible for individual claims up to $250,000 and has purchased
excess liability coverage for individual claims greater than $250,000 and
aggregate claims greater than $7.5 million. This aggregate stop-loss coverage
is based on projected levels of workers' compensation wages and will vary to the
extent that actual wage levels differ from the projection.


                                       6

<PAGE>   7

EMPLOYEES

        As of September 27, 1998, the Company employed a staff of approximately
500 individuals (excluding temporary associates). During fiscal 1998,
approximately 136,000 temporary associates were placed by the Company through
Company-owned and independently-managed offices. Approximately 61,000 of the
temporary associates were employed by Company-owned offices and approximately
62,000 were employed through licensed offices. Approximately 13,000 of the
temporary associates were placed by franchised offices, and are not employed by
the Company but are legal employees of the franchised offices. At any given time
during 1998, only a portion of these employees were assigned to temporary
assignments. The Company has no collective bargaining agreements and believes
its employee relations are good.

GOVERNMENTAL REGULATION

        The Company's marketing and sale of franchises and licenses is regulated
by the Federal Trade Commission and by authorities in 19 states. Additionally,
15 of the 37 states in which the Company provides its services require
franchisers to file a registration application, provide notice or qualify for an
exemption. The Company has filed the appropriate registration application or
provided notice in seven of these states and has obtained an exemption from such
registration requirements in the remaining eight states. The Company files and
distributes to prospective franchisees and licensees Franchise Offering
Circulars and other materials in order to comply with such registration and
disclosure requirements. In addition, the Company's ongoing relationships with
its franchisees and licensees are regulated by applicable federal and state
franchise laws.

PROPRIETARY RIGHTS AND SYSTEMS

        The Company has developed, either internally or through hired
consultants, its HPT(R), EDGE(R), IntelliSearch(R), and i/search 2000(TM)
computer systems. These proprietary systems are trade secrets of the Company and
the Company has copyrights to certain software used in these systems.

        The Company has registered the service marks REMEDY(R), REMEDY TEMPORARY
SERVICES(R), REMEDYTEMP(R), INTELLISEARCH(R), INTELLIGENT STAFFING(R), HIRE
INTELLIGENCE(R), EDGE(R), VSM(R), HPT(R), and THE INTELLIGENT TEMPORARY(R) with
the U.S. Patent & Trademark Office. In addition, the Company asserts ownership
of, and has filed applications with the U.S. Patent & Trademark Office to
register, the following trademarks and service marks: I/SEARCH 2000(TM), REMX
TECHNOLOGY GROUP(SM), REMX(SM), STARS(SM), NON-STOP(SM), and WE WON'T SEND YOU A
DUMMY(SM). These marks are used by the Company and its licensees and
franchisees.

SEASONALITY

        The Company's quarterly operating results are affected by the number of
billing days in the quarter and the seasonality of its clients' businesses. The
first fiscal quarter has been historically strong as a result of manufacturing
and retail emphasis on holiday sales. The second fiscal quarter, from January
through March, historically shows little to no growth in comparable revenues
from the first fiscal quarter. Revenue growth has historically accelerated in
each of the third and fourth fiscal quarters as manufacturers, retailers and
service businesses increase their level of business activity.

RISK FACTORS

Among the risks affecting the Company are the following:

        Fluctuations in the General Economy. Demand for temporary services is
significantly affected by the general level of economic activity. As economic
activity slows, many companies reduce their use of temporary employees before
undertaking layoffs of their full-time employees. Further, in an economic
downturn, the Company may face pricing pressure from its customers and increased
competition from other staffing companies, which could have a material adverse
effect on the Company's business. Since the Company currently derives more than
half of its system-wide billings from the California market (approximately 52.6%
in fiscal 1998), an economic downturn in California would have a greater impact
on the Company than if the Company had a more widely dispersed revenue base.

        Competitive Market. The temporary services industry is highly
competitive with limited barriers to entry. The Company competes in national,
regional and local markets with full service agencies and with specialized
temporary services agencies. Many competitors are smaller than the Company but
have an advantage over the Company in discrete geographic markets because of
their stronger local presence. Other competitors are more well-known and have
greater marketing and financial resources than the Company, which among other
things could enable them to attempt to maintain 


                                       7


<PAGE>   8

or increase their market share by reducing prices. The Company expects the level
of competition to remain high, and competitive pricing pressures may have an
adverse effect on the Company's operating margins.

        Ability to Continue Company Growth. The Company has grown rapidly in
recent years by opening new offices and increasing the volume of services
provided through existing offices. There can be no assurance that the Company
will continue to be able to maintain or expand its market presence in its
current locations or to successfully enter other markets. The ability of the
Company to continue its growth will depend on a number of factors including
existing and emerging competition, the availability of working capital to
support such growth, and the Company's ability to maintain margins in the face
of pricing pressures, find and retain new qualified licensees and office
managers, recruit and train additional qualified temporary personnel, find and
retain clients and manage costs.

        Franchising and Licensing Risks. The Company derives a substantial
amount of its revenues (approximately 44.4% in fiscal 1998) from franchised and
licensed operations. The ownership of the Company's franchised and licensed
offices is concentrated, with the ten largest franchisees and licensees together
accounting for approximately 19.6% of the Company's system-wide billings in
fiscal 1998. The loss of one or more of these relationships, or other
franchisees or licensees who may in the future account for a significant portion
of the Company's revenues, could have a material adverse effect on the Company's
results of operations.

        Year 2000 Compliance

        The Company's State of Readiness. Many computer systems and other
equipment with embedded chips or processors use only two digits to represent the
year and may be unable to process accurately certain data before, during or
after the Year 2000. Consequently, business and governmental entities are at
risk for possible miscalculations or systems failures causing disruptions in
their business operation. Furthermore, the Year 2000 is a leap year, which may
present additional issues for computer systems and other equipment with embedded
chips or processors.

        Year 2000 issues may affect the Company's internal systems, including
information technology ("IT") and non-IT systems. The Company is assessing the
readiness of its systems for handling the Year 2000. Although the assessment is
still underway, the Company currently believes that all material IT systems will
be compliant by the Year 2000. The Company is in the final year of a three-year
development and implementation process to replace all of its material IT systems
with a new IT system. The Company believes that the new IT system and the
computer hardware used to operate the system will be Year 2000 compliant. The
Company anticipates that implementation of the new IT system will be completed
for all "back office" systems (i.e. payroll, billing, general ledger, accounts
payable, and accounts receivable) by June of 1999. The Company plans to
implement the "front office" applications (i.e. administration, search and
retrieval of data, and coordination or temporary employees) of the new IT system
to all Company-owned offices by April of 1999 and to all independently-managed
offices by October of 1999. There can be no guarantee that these estimated dates
will be achieved, and actual results could differ materially from those
anticipated.

        Based on information currently available, the Company believes that it
does not have any material specific-dependencies on its non-IT systems (devices
that have imbedded microprocessors). Accordingly the Company believes that the
Year 2000 poses no material risk to the Company's non-IT systems. The Company
intends to contact its material suppliers of products and services to determine
that the suppliers' operations and the products and services they provide are
Year 2000 compliant or to monitor their progress toward Year 2000 compliance.
There can be no assurance that the Company's material suppliers, vendors or
other third parties will not suffer a Year 2000 business disruption. Such
failures could have a material adverse affect on the Company's financial
condition and results of operations.

        The Costs to Address the Company's Year 2000 Issues. The Company's new
IT system is being implemented for strategic business reasons unrelated to Year
2000 issues and the implementation schedule was not accelerated due to Year 2000
issues. Therefore, no specific costs were incurred to address Year 2000 issues.

        The Risks to the Company of Year 2000 Issues. Although unclear at this
time, the Company believes that its exposure to Year 2000 risks are unlikely to
have a material effect on the Company's results of operations, liquidity and
financial condition. The Company anticipates that the new IT system will be
implemented prior to Year 2000 and such system is believed to be Year 2000
compliant. Although the Company expects to implement its new IT system prior to
the Year 2000, there is no guarantee that this result will be achieved.
Consequently, the Company believes that its most reasonably likely worst case
Year 2000 scenario is that the new IT system is not implemented on time. Such a
scenario could disrupt the Company's business and therefore could have a
material adverse effect on the financial condition and results of operations.
Additionally, if any third parties that provide goods or services that are
critical to the Company's business fail to appropriately address their Year 2000
issues, there could be a material adverse effect on the Company's financial
condition and results of operations.


                                       8

<PAGE>   9

        The Company's Contingency Plans. The Company has not completed the
systems integration testing of the new IT system. Accordingly, the Company has
not fully assessed its risks from potential Year 2000 failure of the new IT
system and, therefore has not yet developed any Year 2000-specific contingency
plans. The Company intends to develop such contingency plans if the results of
systems integration testing identify a business function at risk. Additionally,
should an unforeseen delay in the implementation of the Company's new IT system
occur, failure to meet critical milestones in the Company's implementation plans
would provide advance notice, and steps would be taken so that Year 2000 issues
could be corrected in the Company's existing IT system to avoid a material
impact on the Company's ability to conduct business. The likely impact on such
existing IT systems would be in "from-to" reporting and date printing which the
Company believes it can correct without material loss in business operation or
function. Additionally, the Company is currently undertaking steps to identify
its material vendors and to formulate a system to understand material third
parties' ability to continue providing services and products after Year 2000.
The Company intends to monitor its material suppliers, vendors, and distributors
to avoid any business interruption in Year 2000, including formulating
contingency plans. However, the Company can neither predict nor assure the
successful outcome of such third parties' remediation efforts.

ITEM 2. PROPERTIES

        The Company does not own any real property. The Company leases its
corporate headquarters in Aliso Viejo, California, from Parker-Summit, LLC. The
lease agreement provides for leased premises, totaling approximately 52,500
square feet in size, at a fixed rate of $1.93 per square foot per month, for a
fixed term of five and one-half years from the date of occupancy. The base rent
includes amounts for operating costs, which include, but are not limited to,
property taxes, utilities, supplies, repairs and maintenance, janitorial staff,
security staff and insurance premiums on the building. In addition to base rent,
after the first year of occupancy the Company is obligated to pay a portion of
the increase in operating costs and real property taxes for the leased premises.
The Company has an option to renew the lease after the initial term for an
additional term of five years. The Company moved into its current corporate
headquarters in September 1998.

        From July 1997 to September 1998, the Company leased its 13,185 square
foot national headquarters in San Juan Capistrano, California from Mitchell Land
and Improvement Company at a cost of $14,583 per month ($1.11 per square foot
per month.) The lease provided for the Company to pay property taxes, insurance
and certain other operating expenses applicable to the leased property.

        Prior to July, 1997 the Company leased its national headquarters
corporate facility from the principal shareholder and Chairman of the Company,
Robert E. McDonough, Sr. The lease provided for the payment of property taxes,
insurance and certain other operating expenses applicable to the leased property
by the lessee. In September 1996, the lease expired and the lease term became
month-to-month through July 1997.

        As of September 27, 1998, the Company leased the space occupied by the
majority of its 98 Company-owned offices. The Company selects the sites for
these offices by evaluating proximity to potential clients and available
temporary personnel. The Company assists its franchisees and licensees in
selecting sites for independently-managed offices, but presently does not own
and is not obligated under any leases at these sites.

ITEM 3. LEGAL PROCEEDINGS

        From time to time, the Company becomes a party to litigation incidental
to its business. The Company maintains insurance coverage that management
believes is reasonable and prudent for the business risks that the Company
faces. In management's opinion, no pending legal proceeding is likely to have a
material adverse effect on the Company.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

        No matters were submitted to a vote of the Company's security holders
during the Company's fourth quarter of the fiscal year ended September 27, 1998.


                                       9

<PAGE>   10

EXECUTIVE OFFICERS OF THE REGISTRANT

        The executive officer employees of the Company and their respective ages
as of September 27, 1998, are set forth below.

<TABLE>
<CAPTION>
        NAME              AGE   POSITION(S) HELD
        ----              ---   ----------------

<S>                       <C>   <C>
Robert E. McDonough, Sr.   76   Chairman of the Board of Directors
Paul W. Mikos              53   Chief Executive Officer, President and Director
Greg Palmer                42   Executive Vice President and Chief Operations Officer
Alan M. Purdy              58   Senior Vice President and Chief Financial Officer
Jeffrey A. Elias           41   Senior Vice President, Human Resources and Administration
William M. Herbster        46   Vice President, Marketing
Norman H. Leibson          53   Vice President, Information Technology
</TABLE>

        Robert E. McDonough, Sr. has served as Chairman of the Board of
Directors of the Company (the "Board") since August 1978. Mr. McDonough founded
the Company in 1965 and has been continuously involved in the management and
long-term operation and strategic planning of the Company since that time. For
29 years, until May 1994, he served as the Company's Chief Executive Officer.
Mr. McDonough is the father of Susan McDonough Mikos (a director of the Company)
and the father-in-law of Paul W. Mikos.

        Paul W. Mikos has served in various positions in the Company since 1977,
including as President since 1985. Mr. Mikos has served as Chief Executive
Officer of the Company since January 1996 and as a Director of the Company since
May 1993. From May 1994 until January 1996, he served as Co-Chief Executive
Officer of the Company. Prior to joining the Company, Mr. Mikos worked for ARA
as a Regional Sales Director from August 1976 until October 1977. From July 1968
until August 1976, Mr. Mikos worked for IBM in sales management. Mr. Mikos is
the husband of Susan McDonough Mikos and the son-in-law of Robert E. McDonough,
Sr.

        Greg Palmer has served as Executive Vice President and Chief Operations
Officer of the Company since January 1998. From 1985 to December 1997, Mr.
Palmer served in senior level management positions in the Southeast and
Northeast divisions and previously as Senior Vice President in charge of
managing operations in the Western United States for Olsen Corporation, a
provider of staffing and health care services.

        Alan M. Purdy has served as Senior Vice President and Chief Financial
Officer since November 1996 and prior to that as Vice President and Chief
Financial Officer since February 1994. From January 1993 until December 1993, he
was Senior Vice President and Chief Financial Officer of Builder's Emporium, a
division of Collins and Aikman Group, Inc. From March 1988 until August 1992, he
was Senior Vice President and Chief Financial Officer of HUB Distributing, Inc.
(dba Millers Outpost), a subsidiary of American Retail Group. From January 1986
until October 1987, he was Senior Vice President and Chief Financial Officer of
Robinson's of Florida, a subsidiary of The May Department Stores Company. From
April 1983 until January 1986, he served as Senior Vice President and Chief
Financial Officer of B. Dalton Booksellers, a subsidiary of the Dayton Hudson
Corp.

        Jeffrey A. Elias has served as Senior Vice President, Human Resources
and Administration since November 1996 and prior to that as Vice President,
Human Resources and Risk Management since December 1992. From January 1991 to
December 1992, he was Director, Human Resources and Risk Management for Adia
Services, Inc.

        William M. Herbster has served as Vice President, Marketing since
January 1994. From January 1985 until January 1994, he was with Manpower, Inc.,
a temporary staffing company, as Director of U.S. Marketing from April 1990 to
January 1994, Manager of Office Automation Services from September 1987 to April
1990, and Marketing Manager, Great Lakes and Northeast Region from January 1985
to September 1987.

        Norman H. Leibson has served as Vice President, Information Technology
Systems since November 1994. From March 1992 until November 1994, Mr. Leibson
was a Vice President of HUB Distributing, Inc. (dba Millers Outpost), a
subsidiary of American Retail Group, and from November 1983 until August 1992,
he was a Vice President of Carter Hawley Hale.


                                       10

<PAGE>   11

                                     PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED SHAREHOLDER MATTERS

        Since July 11, 1996, the Company's Class A Common Stock has been traded
on the Nasdaq National Market under the symbol "REMX." Prior to July 11, 1996,
the Company's stock was not publicly traded. The following table sets forth the
high and low sales prices for the Class A Common Stock for fiscal 1998 and
fiscal 1997:

<TABLE>
<CAPTION>

                                            FOR THE THREE MONTHS ENDED
                                 --------------------------------------------------

                                 DECEMBER 28,   MARCH 29,    JUNE 28,   SEPTEMBER 27,
                                    1997          1998         1998        1998
                                 -----------    ---------    --------   ------------
<S>                                <C>          <C>          <C>          <C>    
       High ....................   $ 28.13      $ 32.63      $ 36.25      $ 29.25
       Low......................   $ 20.00      $ 18.75      $ 23.69      $ 17.50
</TABLE>

<TABLE>
<CAPTION>
                                 DECEMBER 29,   MARCH 30,    JUNE 29,   SEPTEMBER 28,
                                    1996          1997         1997         1997
                                 -----------    ---------    --------   ------------
<S>                                <C>          <C>          <C>          <C>    
       High ....................   $ 22.50      $ 20.00      $ 18.75      $ 22.75
       Low......................   $ 14.25      $ 15.13      $ 14.88      $ 17.00
</TABLE>

        As of December 15, 1998, there were an estimated 1,750 shareholders of
record and there were ten shareholders of record of the Company's Class B Common
Stock.

        Except for the S corporation distributions prior to the Company's
initial public offering (the "Offering") and the declared dividend to the
Company's pre-Offering shareholders as discussed in Note 1 to the Consolidated
Financial Statements, incorporated by reference from the Company's Annual Report
to Shareholders (see Item 8 of this report), the Company has not paid cash
dividends on its Class A or Class B Common Stock and does not anticipate that it
will do so in the foreseeable future. The present policy of the Company is to
retain earnings for use in its operations and the expansion of its business.

ITEM 6. SELECTED FINANCIAL DATA

        Information as to Selected Financial Data required by this item is
incorporated by reference from the Company's Annual Report to Shareholders for
the fiscal year ended September 27, 1998, under the heading "Selected Financial
Data," to be mailed to the Securities and Exchange Commission (the "Commission")
and the Company's shareholders prior to the Company's Annual Meeting of
Shareholders, which is scheduled to be held on February 17, 1999.

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
        RESULTS OF OPERATIONS

        Information as to Management's Discussion and Analysis of Financial
Condition and Results of Operations required by this item is incorporated by
reference from the Company's Annual Report to Shareholders for the fiscal year
ended September 27, 1998 under the heading "Management's Discussion and Analysis
of Consolidated Financial Condition and Results of Operations," to be mailed to
the Commission and the Company's shareholders prior to the Company's Annual
Meeting of Shareholders, which is scheduled to be held on February 17, 1999.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

        Information as to Financial Statements and Supplementary Data required
by this item is incorporated by reference from the Company's Annual Report to
Shareholders for the fiscal year ended September 27, 1998, under the section
"Financial Statements and Notes thereto," to be mailed to the Commission and the
Company's shareholders prior to the Company's Annual Meeting of Shareholders,
which is scheduled to be held on February 17, 1999.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
        FINANCIAL DISCLOSURE

        None.


                                       11

<PAGE>   12

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS

         Information as to the officers of the Company required by this item is
set forth at the end of Part I of this report under the caption "Executive
Officers of the Registrant." Information as to the Company's reporting persons'
compliance with Section 16(a) of the Exchange Act, required by this item, is
incorporated by reference from the portion of the Company's definitive Proxy
Statement under the caption "Section 16(A) Beneficial Ownership Reporting
Compliance" to be filed with the Commission pursuant to Regulation 14A under the
Exchange Act and mailed to the Company's shareholders prior to the Company's
Annual Meeting of Shareholders, which is scheduled to be held on February 17,
1999.

ITEM 11. EXECUTIVE COMPENSATION

         Information as to Executive Compensation required by this item is
incorporated by reference from the Company's definitive Proxy Statement, under
the caption "Executive Compensation and Other Information," to be filed with the
Commission pursuant to Regulation 14A under the Exchange Act and mailed to the
Company's shareholders prior to the Company's Annual Meeting of Shareholders,
which is scheduled to be held on February 17, 1999.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

         Information as to Security Ownership of Certain Beneficial Owners and
Management required by this item is incorporated by reference from the Company's
definitive Proxy Statement, under the caption "Security Ownership of Certain
Beneficial Owners and Management," to be filed with the Commission pursuant to
Regulation 14A under the Exchange Act and mailed to the Company's shareholders
prior to the Company's Annual Meeting of Shareholders, which is scheduled to be
held on February 17, 1999.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         Information as to Certain Relationships and Certain Transactions
required by this item is incorporated by reference from the Company's definitive
Proxy Statement, under the caption "Certain Transactions," to be filed with the
Commission pursuant to Regulation 14A under the Exchange Act and mailed to the
Company's shareholders prior to the Company's Annual Meeting of Shareholders,
which is scheduled to be held on February 17, 1999.


                                       12

<PAGE>   13

                                     PART IV

ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

         (a) Financial Statements.

<TABLE>
<CAPTION>
                                                                                   PAGE NUMBER
                                                                                    IN ANNUAL
                                                                                    REPORT TO
                                                                                   SHAREHOLDERS
                                                                                   ------------
<S>           <C>                                                                  <C>
         (1)  Consolidated Financial Statements. (Data incorporated  by
              reference from the attached Annual Report to Shareholders):

              Consolidated Balance Sheet as of September 27, 1998 and
              September 28, 1997                                                        13

              Consolidated Statement of Income for the three fiscal years
              ended September 27, 1998, September 28, 1997 and September 29, 
              1996                                                                      14

              Consolidated Statement of Shareholders' Equity for the three
              fiscal years ended September 27, 1998, September 28, 1997 and
              September 29, 1996                                                        15

              Consolidated Statement of Cash Flows for three fiscal years
              ended September 27, 1998, September 28, 1997 and September 29, 
              1996                                                                      16

              Notes to Consolidated Financial Statements                             17-25

        (2)  Financial Statement Schedules.

             Report of Independent Accountants on Financial Statement Schedule

             SCHEDULE II - Valuation and Qualifying Accounts

        (3)  The following Exhibits are filed as part of this Report.
</TABLE>

<TABLE>
<CAPTION>
       NUMBER
       EXHIBIT             DESCRIPTION
       -------             ------------
<S>             <C>
        3.1     Amended and Restated Articles of Incorporation of the Company(a)

        3.2     Amended and Restated Bylaws of the Company

        4.1     Specimen Stock Certificate(a)

        10.1    Robert E. McDonough, Sr. Amended and Restated Employment Agreement(a)

        10.2    Paul W. Mikos Employment Agreement(a)

        10.3    R. Emmett McDonough Employment Agreement(a)

        10.4    Allocation Agreement with R. Emmett McDonough and Related Trusts(a)

        10.5    Registration Rights Agreement with R. Emmett McDonough and Related Trusts(a)

        10.6    Letter regarding terms of employment and potential severance of Alan M. Purdy(a)

        10.7    Deferred Compensation Agreement for Alan M. Purdy(a)

        10.8    Letter regarding potential severance of Jeffrey A. Elias(a)

        10.9    Form of Indemnification Agreement(a)

        10.11   Amended and restated RemedyTemp, Inc. 1996 Stock Incentive Plan

        10.12   RemedyTemp, Inc. 1996 Employee Stock Purchase Plan(a)

        10.13   Form of Franchising Agreement for Licensed Offices
</TABLE>


                                       13
<PAGE>   14
<TABLE>
<CAPTION>
       NUMBER
       EXHIBIT             DESCRIPTION
       -------             ------------
<S>             <C>
        10.14   Form of Franchising Agreement for Franchised Offices(a)

        10.15   Form of Licensing Agreement for IntelliSearch(R)(a)

        10.17   Paul W. Mikos Promissory Note(a)

        10.18   Additional Deferred Compensation Agreement for Alan M. Purdy(c)

        10.19   Lease Agreement between RemedyTemp, Inc. and Parker-Summit, LLC(d)

        10.20   Lease Agreement between RemedyTemp, Inc. and Mitchell Land & Improvement 
                Company(e)

        10.21   Credit Agreement among Bank of America National Trust and Savings Association
                and RemedyTemp, Inc.(f)

        10.22   RemedyTemp, Inc. Deferred Compensation Plan(f)

        10.23   Greg Palmer Employment Agreement(g)

        10.24   1998 RemedyTemp, Inc. Deferred Compensation and Stock Ownership Plan for 
                Outside Directors(h)

        10.25   Form of Licensing Agreement for i/search 2000(TM)

        13.1    RemedyTemp, Inc. 1998 Annual Report to Shareholders

        23.1    Consent of Independent Accountants

        27.1    Financial Data Schedule
</TABLE>

- -----------------
        (a)     Incorporated by reference to the exhibit of same number to the
                Registrant's Registration Statement on Form S-1 (Reg. No.
                333-4276), as amended.

        (b)     Incorporated by reference to the exhibit of same number to the
                Registrant's Registration Statement on Form S-1 (Reg. No.
                333-4276), as amended. This agreement was terminated July 15,
                1997.

        (c)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended December 29, 1996.

        (d)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended March 30, 1997.

        (e)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended June 29, 1997.

        (f)     Incorporated by reference to the exhibit of same number to the
                Registrant's Annual Report on Form 10-K for the yearly period
                ended September 28, 1997.

        (g)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended December 28, 1997.

        (h)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended March 29, 1998.


    (b) Reports on Form 8-K.

        No reports on Form 8-K have been filed during the last quarter of the
        period covered by this Report.


                                       14

<PAGE>   15

                                   SIGNATURES

         Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.


                                           REMEDYTEMP, INC.

                                           /s/ PAUL W. MIKOS
                                           -------------------------------------
                                           Paul W. Mikos
                                           President and Chief Executive Officer


December 21, 1998

         Pursuant to the requirements of the Securities Exchange Act of 1934,
this report has been signed below by the following persons on behalf of the
registrant and in the capacities and on the dates indicated.


<TABLE>
<CAPTION>
       SIGNATURE                               TITLE                          DATE
       ---------                               -----                          ----
<S>                                 <C>                                 <C>
/s/ ROBERT E. MCDONOUGH             Chairman of the Board of            December 21, 1998
- -------------------------------     Directors
Robert E. McDonough, Sr.             


/s/ PAUL W. MIKOS                   President and Chief Executive       December 21, 1998
- -------------------------------     Officer
Paul W. Mikos         


/s/ ALAN M. PURDY                   Senior Vice President and Chief     December 21, 1998
- -------------------------------     Financial Officer (Principal
Alan M. Purdy                       Financial and Accounting Officer)


/s/ SUSAN MCDONOUGH MIKOS           Director, Corporate Secretary       December 21, 1998
- -------------------------------
Susan McDonough Mikos


/s/ WILLIAM D. CVENGROS             Director                            December 21, 1998
- -------------------------------
William D. Cvengros


/s/ JAMES L. DOTI                   Director                            December 21, 1998
- -------------------------------
James L. Doti, Ph.D.


/s/ ROBERT A. ELLIOTT               Director                            December 21, 1998
- ------------------------------
Robert A. Elliott


/s/ J. MICHAEL HAGAN                Director                            December 21, 1998
- ------------------------------
J. Michael Hagan


/s/ JOHN B. ZAEPFEL                 Director                            December 21, 1998
- ------------------------------
John B. Zaepfel
</TABLE>


                                       15

<PAGE>   16

                        REPORT OF INDEPENDENT ACCOUNTANTS
                         ON FINANCIAL STATEMENT SCHEDULE


To the Board of Directors 
of RemedyTemp, Inc.

         Our audits of the consolidated financial statements referred to in our
report dated November 13, 1998 appearing on page 25 of the 1998 Annual Report to
Shareholders of RemedyTemp, Inc. (which report and consolidated financial
statements are incorporated by reference in this Annual Report on Form 10-K)
also included an audit of the Financial Statement Schedule listed in Item
14(a)(2) of this Form 10-K. In our opinion, this Financial Statement Schedule
presents fairly, in all material respects, the information set forth therein
when read in conjunction with the related consolidated financial statements.


                                                 /s/ PRICEWATERHOUSECOOPERS LLP
                                                 -------------------------------
                                                     PricewaterhouseCoopers LLP


Costa Mesa, California
November 13, 1998



                                       16

<PAGE>   17

                SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS

<TABLE>
<CAPTION>
                                       BALANCE AT                                  BALANCE AT
                                      BEGINNING OF                                   END OF
DESCRIPTION                              PERIOD       ADDITIONS    DEDUCTIONS(1)     PERIOD
- -----------                           ------------    ---------    -------------   ----------
<S>                                   <C>             <C>          <C>             <C>
Allowance for Doubtful Accounts
    Receivable:

Year ended September 27, 1998            $ 2,612       $ 1,519      $   1,484       $ 2,647
Year ended September 28, 1997              2,111         1,276            775         2,612
Year ended September 29, 1996              1,950         1,621          1,460         2,111
</TABLE>

- --------------
(1)     Represents write-offs of bad debts


<PAGE>   18

                               INDEX TO EXHIBITS

<TABLE>
<CAPTION>
       NUMBER
       EXHIBIT             DESCRIPTION
       -------             ------------
<S>             <C>
        3.1     Amended and Restated Articles of Incorporation of the Company(a)

        3.2     Amended and Restated Bylaws of the Company

        4.1     Specimen Stock Certificate(a)

        10.1    Robert E. McDonough, Sr. Amended and Restated Employment Agreement(a)

        10.2    Paul W. Mikos Employment Agreement(a)

        10.3    R. Emmett McDonough Employment Agreement(a)

        10.4    Allocation Agreement with R. Emmett McDonough and Related Trusts(a)

        10.5    Registration Rights Agreement with R. Emmett McDonough and Related Trusts(a)

        10.6    Letter regarding terms of employment and potential severance of Alan M. Purdy(a)

        10.7    Deferred Compensation Agreement for Alan M. Purdy(a)

        10.8    Letter regarding potential severance of Jeffrey A. Elias(a)

        10.9    Form of Indemnification Agreement(a)

        10.11   Amended and restated RemedyTemp, Inc. 1996 Stock Incentive Plan

        10.12   RemedyTemp, Inc. 1996 Employee Stock Purchase Plan(a)

        10.13   Form of Franchising Agreement for Licensed Offices

        10.14   Form of Franchising Agreement for Franchised Offices(a)

        10.15   Form of Licensing Agreement for IntelliSearch(R)(a)

        10.17   Paul W. Mikos Promissory Note(a)

        10.18   Additional Deferred Compensation Agreement for Alan M. Purdy(c)

        10.19   Lease Agreement between RemedyTemp, Inc. and Parker-Summit, LLC(d)

        10.20   Lease Agreement between RemedyTemp, Inc. and Mitchell Land & Improvement 
                Company(e)

        10.21   Credit Agreement among Bank of America National Trust and Savings Association
                and RemedyTemp, Inc.(f)

        10.22   RemedyTemp, Inc. Deferred Compensation Plan(f)

        10.23   Greg Palmer Employment Agreement(g)

        10.24   1998 RemedyTemp, Inc. Deferred Compensation and Stock Ownership Plan for 
                Outside Directors(h)

        10.25   Form of Licensing Agreement for i/search 2000(TM)

        13.1    RemedyTemp, Inc. 1998 Annual Report to Shareholders

        23.1    Consent of Independent Accountants

        27.1    Financial Data Schedule
</TABLE>

- -----------------
        (a)     Incorporated by reference to the exhibit of same number to the
                Registrant's Registration Statement on Form S-1 (Reg. No.
                333-4276), as amended.

        (b)     Incorporated by reference to the exhibit of same number to the
                Registrant's Registration Statement on Form S-1 (Reg. No.
                333-4276), as amended. This agreement was terminated July 15,
                1997.

        (c)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended December 29, 1996.

        (d)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended March 30, 1997.

        (e)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended June 29, 1997.

        (f)     Incorporated by reference to the exhibit of same number to the
                Registrant's Annual Report on Form 10-K for the yearly period
                ended September 28, 1997.

        (g)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended December 28, 1997.

        (h)     Incorporated by reference to the exhibit of same number to the
                Registrant's Quarterly Report on Form 10-Q for the quarterly
                period ended March 29, 1998.


<PAGE>   1
                                                                     EXHIBIT 3.2





                           AMENDED AND RESTATED BYLAWS

                                       OF

                                REMEDYTEMP, INC.,
                            A CALIFORNIA CORPORATION

                          (EFFECTIVE FEBRUARY 18, 1998)






<PAGE>   2


                                TABLE OF CONTENTS
<TABLE>
<CAPTION>
                                                                            PAGE
                                                                            ----
<S>                                                                         <C>
ARTICLE I OFFICES.............................................................1

   Section 1.01 Principal Executive Office....................................1


ARTICLE II SHAREHOLDERS.......................................................1

   Section 2.01 Annual Meetings...............................................1

   Section 2.02 Special Meetings..............................................3

   Section 2.03 Conduct of Meetings...........................................4

   Section 2.04 Elimination of Cumulative Voting..............................4


ARTICLE III DIRECTORS.........................................................4

   Section 3.01 Number of Directors...........................................4

   Section 3.02 Creation and Filling of Vacancies on the Board................4

   Section 3.03 Fees and Compensation.........................................4

   Section 3.04 Organization Meeting..........................................5

   Section 3.05 Other Regular Meetings........................................5

   Section 3.06 Special Meetings..............................................5

   Section 3.07 Place of Meetings.............................................6

   Section 3.08 Committees of the Board.......................................6

   Section 3.09 Loans to Officers.............................................6


ARTICLE IV OFFICERS...........................................................6

   Section 4.01 Officers......................................................6

   Section 4.02 Election and Term of Office...................................6

   Section 4.03 Removal and Resignation.......................................6

   Section 4.04 Vacancies.....................................................7

   Section 4.05 Duties and Compensation.......................................7


ARTICLE V INDEMNIFICATION OF AGENTS OF THE CORPORATION; PURCHASE OF 
   LIABILITY INSURANCE........................................................7

   Section 5.01 Indemnification of Agents.....................................7

CERTIFICATE OF SECRETARY.....................................................11
</TABLE>


                                       i

<PAGE>   3

                           AMENDED AND RESTATED BYLAWS
                                       OF
                                REMEDYTEMP, INC.,
                            A CALIFORNIA CORPORATION


                                    ARTICLE I
                                     OFFICES

        Section 1.01 Principal Executive Office. The principal executive office
of the corporation is located at: 32122 Camino Capistrano, San Juan Capistrano,
State of California. The board of directors shall have full power and authority
to, and to authorize appropriate officers of the corporation to, change the
location of said principal executive office and to establish other offices of
the corporation.

                                   ARTICLE II
                                  SHAREHOLDERS

        Section 2.01 Annual Meetings.

        (a) The annual meeting of shareholders shall be held each year on a date
and at a time designated by the board of directors. At each annual meeting,
directors shall be elected and any other proper business may be transacted. The
date so designated shall be within five (5) months after the end of the fiscal
year of the corporation and within fifteen (15) months after the last annual
meeting.

        (b) At an annual meeting of shareholders, only such business shall be
conducted, and only such proposals shall be acted upon, as shall have been
brought before the annual meeting by or at the direction of a majority of the
directors or by any shareholder of the corporation who complies with the notice
procedures set forth in this Section 2.01(b). For a proposal to be properly
brought before an annual meeting by a shareholder, the shareholder must have
given timely notice thereof in writing to the secretary of the corporation. To
be timely, a shareholder's notice must be delivered to, or mailed and received
at, the principal executive offices of the corporation not less than sixty (60)
days nor more than one hundred twenty (120) days prior to the scheduled annual
meeting, regardless of any postponements, deferrals or adjournments of that
meeting to a later date; provided, however, that if less than seventy (70) days
notice or prior public disclosure of the date of the scheduled annual meeting is
given or made, notice by the shareholder, to be timely, must be so delivered or
received not later than the close of business on the tenth day following the
earlier of the day on which such notice of the date of the scheduled annual
meeting was mailed or the day on which such public disclosure was made. A
shareholder's notice to the secretary shall set forth as to each matter the
shareholder proposes to bring before the annual meeting (i) a brief description
of the proposal desired to be brought before the annual meeting and the reasons
for conducting such business at the annual meeting, (ii) the name and address,
as they appear on the corporation's


<PAGE>   4

books, of the shareholder proposing such business and any other shareholders
known by such shareholder to be supporting such proposal, (iii) the class and
number of shares of the corporation's stock which are beneficially owned by the
shareholder on the date of such shareholder notice and by any other shareholders
known by such shareholder to be supporting such proposal on the date of such
shareholder notice, and (iv) any financial interest of the shareholder in such
proposal. The presiding officer of the annual meeting shall determine and
declare at the annual meeting whether the shareholder proposal was made in
accordance with the terms of this Section 2.01(b). If the presiding officer
determines that a shareholder proposal was not made in accordance with the terms
of this Section 2.01(b), he or she shall so declare at the annual meeting and
any such proposal shall not be acted upon at the annual meeting. This provision
shall not prevent the consideration and approval or disapproval at the annual
meeting of reports of officers, directors and committees of the board of
directors, but, in connection with such reports, no new business shall be acted
upon at such annual meeting unless stated, filed and received as herein
provided.

        (c) Subject to the rights, if any, of the holders of shares of Preferred
Stock then outstanding, only persons who are nominated in accordance with the
following procedures shall be eligible for election as directors. Nominations of
persons for election to the board of directors of the corporation may be made at
a meeting of shareholders by or at the direction of the board of directors, by
any nominating committee or person appointed by the board of directors or by any
shareholder of the corporation entitled to vote for the election of directors at
the meeting who complies with the notice procedures set forth in this Section
2.01(c). Such nominations, other than those made by or at the direction of the
board of directors, shall be made pursuant to timely notice in writing to the
secretary of the corporation. To be timely, a shareholder's notice must be
delivered to, or mailed and received at, the principal executive offices of the
corporation not less than sixty (60) days nor more than one hundred twenty (120)
days prior to the scheduled annual meeting, regardless of any postponements,
deferrals or adjournments of that meeting to a later date; provided, however,
that if less than seventy (70) days notice or prior public disclosure of the
date of the scheduled annual meeting is given or made, notice by the
shareholder, to be timely, must be so delivered or received not later than the
close of business on the tenth day following the earlier of the day on which
such notice of the date of the scheduled annual meeting was mailed or the day on
which such public disclosure was made. A shareholder's notice to the secretary
shall set forth (i) as to each person whom the shareholder proposes to nominate
for election or re-election as a director, (A) the name, age and business
address of the person, (B) the principal occupation or employment of the person
(C) the class and number of shares of capital stock of the corporation which are
beneficially owned by the person and (D) any other information relating to the
person that is required to be disclosed in solicitations for proxies for
election of directors pursuant to applicable rules and regulations of the
Securities and Exchange Commission (the "SEC") promulgated under the Securities
Exchange Act of 1934, as amended (the "Securities Exchange Act of 1934"); and
(ii) as to the shareholder giving the notice (A) the name and address, as they
appear on the corporation's books, of the shareholder and (B) the class and
number of shares of the corporation's stock which are beneficially owned by the
shareholder on the date of such shareholder notice. The corporation may require
any proposed nominee to furnish such other information as may reasonably be
required by the corporation to determine


                                       2

<PAGE>   5

the eligibility of such proposed nominee to serve as director of the
corporation. The presiding officer of the annual meeting shall determine and
declare at the annual meeting whether the nomination was made in accordance with
the terms of this Section 2.01(c). If the presiding officer determines that a
nomination was not made in accordance with the terms of this Section 2.01(c), he
or she shall so declare at the annual meeting and any such defective nomination
shall be disregarded.

        Section 2.02 Special Meetings.

        (a) A special meeting of the shareholders may be called at any time by
the board of directors, or by the chairman of the board, or by the president, or
by one or more shareholders holding shares in the aggregate entitled to cast not
less than twenty percent (20%) of the votes at that meeting.

        (b) For a special meeting of shareholders to be properly called by any
person or persons other than the board of directors, the request must be in
writing, specifying the date and time of such meeting and the information set
forth in Section 2.02(c) hereof, and must be delivered to, or mailed and
received by, the chairman of the board, the president or the secretary of the
corporation not less than forty (40) nor more than sixty (60) days prior to the
date requested for such meeting. The officer receiving the request shall cause
notice to be promptly given to the shareholders entitled to vote that a meeting
will be held at the time requested by the person or persons calling the meeting.
If the notice is not given within twenty (20) days after receipt of the request,
the person or persons requesting the meeting may give the notice. Nothing
contained in this Section 2.02(b) shall be construed as limiting, fixing or
affecting the time when a meeting of shareholders called by action of the board
of directors may be held.

        (c) Any request for a special meeting submitted pursuant to Section
2.02(b) hereof shall set forth as to each matter the shareholder proposes to
bring before the special meeting (i) a brief description of the proposal desired
to be brought before the special meeting and the reasons for conducting such
business at the special meeting, (ii) the name and address, as they appear on
the corporation's books, of the shareholder proposing such business and any
other shareholders known by such shareholder to be supporting such proposal,
(iii) the class and number of shares of the corporation's stock which are
beneficially owned by the shareholder on the date of such shareholder request
and by any other shareholders known by such shareholder to be supporting such
proposal on the date of such shareholder request, and (iv) any financial
interest of the shareholder in such proposal. In addition to whatever other
limitations are imposed by applicable law, no person may be nominated for
election to the board of directors of the corporation by any of the person or
persons making a request for a special meeting pursuant to Section 2.02(b)
hereof unless the request sets forth as to each person whom the requesting
person or persons propose to nominate for election as a director, (A) the name,
age and business address of the person, (B) the principal occupation or
employment of the person (C) the class and number of shares of capital stock of
the corporation which are beneficially owned by the person and (D) any other
information relating to the person that is required to be disclosed in
solicitations for proxies for election of directors 





                                       3
<PAGE>   6


pursuant to applicable rules and regulations of the SEC promulgated under the
Securities Exchange Act of 1934.

        Section 2.03 Conduct of Meetings. Subject to the requirements of
applicable law, and the express provisions of the Articles of Incorporation and
these bylaws, all annual and special meetings of shareholders shall be conducted
in accordance with such rules and procedures as the board of directors may
determine and, as to matters not governed by such rules and procedures, as the
chairman of such meeting shall determine. The chairman of any annual or special
meeting of shareholders shall be designated by the board of directors and, in
the absence of any such designation, shall be the president of the corporation.

        Section 2.04 Elimination of Cumulative Voting. The right of shareholders
to cumulate votes shall be eliminated when the corporation becomes a listed
corporation within the meaning of Section 301.5 of the California Corporations
Code.

                              ARTICLE III DIRECTORS

        Section 3.01 Number of Directors. The authorized number of directors of
the corporation shall be not less than five (5) nor more than nine (9), until
changed in accordance with applicable law. The exact number of directors shall
be fixed from time to time, within the limits specified above by resolution of
the board of directors or the shareholders of the corporation.

        Section 3.02 Creation and Filling of Vacancies on the Board. A vacancy
or vacancies on the board of directors shall be deemed to exist in case of the
death, removal or resignation of any director, if the authorized number of
directors is increased, or if the shareholders fail, at any annual or special
meeting of shareholders at which any director or directors are to be elected, to
elect the full authorized number of directors to be elected at that meeting.

        Any director may resign effective upon giving written notice to the
chairman of the board, the president, the secretary or the board of directors of
the corporation, or at any later time specified therein; and, unless otherwise
specified therein, the acceptance of such resignation shall not be necessary to
make it effective. If the resignation is effective at a future time, a successor
may be elected to take office when the resignation becomes effective.

        Unless otherwise provided in the Articles of Incorporation, vacancies in
the board of directors, including without limitation vacancies created by the
removal of a director, may be filled by a majority of the remaining directors,
though less than a quorum, or by a sole remaining director, and each director so
elected shall hold office until occurrence of an event specified above creating
a vacancy in such director's office or until such director's successor is
elected and qualified.

        Section 3.03 Fees and Compensation. By resolution of the board of
directors, one or more of the directors may be paid a retainer for their
services as directors, or a fixed fee (with or without expenses of attendance)
for attendance at each meeting, or both. Payment



                                       4
<PAGE>   7



of such fees shall not preclude participation in stock option or incentive
plans. Nothing herein contained shall be construed to preclude any director from
serving the corporation in any other capacity as an officer, agent, employee, or
otherwise, and receiving compensation therefor.

        Section 3.04 Organization Meeting. Immediately following each annual
meeting of shareholders, the board of directors shall hold a regular meeting at
the place of said annual meeting or at such other place as shall be fixed by the
board of directors, for the purpose of organization, election of officers, and
the transaction of other business. Call and notice of such meeting are hereby
dispensed with.

        Section 3.05 Other Regular Meetings. Other regular meetings of the board
of directors may be held at the time and place of regular meetings of the board
fixed in advance by the board of directors. Call and notice of such regular
meetings of the board of directors are hereby dispensed with.

        Section 3.06 Special Meetings. Special meetings of the board of
directors, for the purpose of taking any action permitted by the directors under
the General Corporation Law and the Articles of Incorporation, may be called at
any time by the chairman of the board, the president, any vice president, the
secretary or by any two directors.

        Notice of a meeting need not be given to any director who signs a waiver
of notice or a consent to hold the meeting or an approval of the minutes
thereof, whether before or after the meeting, or who attends the meeting without
protesting, prior to the meeting or at its commencement, the lack of notice to
such director. All such waivers, consents and approvals shall be filed with the
corporate records or made a part of the minutes of the meeting. Subject to the
preceding sentence, notice of the time and place of special meetings shall be
given to each director (a) personally or by telephone, including a voice
messaging system or other system or technology designed to record and
communicate messages, telegraph, facsimile, electronic mail, or other electronic
means, in each case forty-eight (48) hours prior to the holding of the meeting,
or (b) by mail, charges prepaid, addressed to him at his address as it is shown
upon the records of the corporation or, if it is not so shown on such records
and is not readily ascertainable, at the place at which the meetings of the
directors are regularly held, at least four (4) days prior to the holding of the
meeting. Notice by mail shall be deemed to have been given at the time a written
notice is deposited in the United States mails, postage prepaid. Any other
written notice shall be deemed to have been given at the time it is personally
delivered to the recipient or is delivered to a common carrier for transmission,
or actually transmitted by the person giving the notice by electronic means, to
the recipient. Oral notice shall be deemed to have been given at the time it is
communicated, in person or by telephone or wireless, to the recipient or to a
person at the office of the recipient who the person giving the notice has
reason to believe will promptly communicate it to the recipient.

        Any notice, waiver of notice or consent to holding a meeting shall state
the time and place of the meeting but need not specify the purpose of the
meeting.


                                       5

<PAGE>   8

        Section 3.07 Place of Meetings. Regular and special meetings of the
board of directors may be held at any place within or without the State which
has been designated by resolution of the board. In the absence of such
designation, meetings shall be held at the principal executive office of the
corporation.

        Section 3.08 Committees of the Board. By resolution adopted by a
majority of the authorized number of directors, the board of directors may
designate such committees as it shall determine, each consisting of two or more
directors, to serve at the pleasure of the board and having such authority as
prescribed by the board, subject to applicable restrictions on committee
authority imposed by the California Corporations Code. Unless, to the extent
permitted by the General Corporation Law, the board of directors shall otherwise
prescribe the manner of proceedings of any such committee, the provisions of
these bylaws with respect to notice and conduct of meetings of the board shall
govern committees of the board and action by such committees.

        Section 3.09 Loans to Officers. If the corporation has outstanding
shares held of record by 100 or more persons (determined as provided by Section
605 of the California Corporations Code) on the date of board approval, the
board may approve a loan of money or property to, or a guarantee of the
obligation of, an officer, whether or not a director, or an employee benefit
plan authorizing such a loan or guaranty to an officer, if the board determines
that such loan, guaranty or plan may reasonably be expected to benefit the
corporation in accordance with the provisions of Section 315 of the California
Corporations Code. Board approval shall require a vote sufficient without
counting the vote of any interested director or directors to approve such loan,
guaranty or benefit plan.

                                   ARTICLE IV
                                    OFFICERS

        Section 4.01 Officers. The officers of the corporation shall be a
chairman of the board, a chief executive officer, a president, a secretary and a
chief financial officer. The corporation may also have, at the discretion of the
board of directors, such other officers, with such titles and duties as may be
determined by the board of directors. One person may hold two or more offices,
except that the offices of president and secretary shall not be held by the same
person.

        Section 4.02 Election and Term of Office. The officers of the
corporation shall be chosen by the board of directors, and each shall hold
office at the pleasure of the board or until such officer shall resign, subject,
in each case, to the rights, if any, of the corporation and any such officer
under any contract of employment with the corporation.

        Section 4.03 Removal and Resignation. Any officer may be removed, either
with or without cause, by a majority of the directors at the time in office, at
any regular or special meeting of the board of directors, or, except in case of
an officer chosen by the board of directors, by any officer upon whom such power
of removal may be conferred by the board of directors, subject, in each case, to
the rights, if any, of any such officer under any contract of employment with
the corporation.


                                       6

<PAGE>   9

        Any officer may resign at any time by giving written notice to the
corporation, without prejudice, however, to the rights, if any, of the
corporation under any contract to which such officer is a party. Any such
resignation shall take effect at the date of the receipt of such notice or at
any later time specified therein; and, unless otherwise specified therein, the
acceptance of such resignation shall not be necessary to make it effective.

        Section 4.04 Vacancies. A vacancy in any office shall be filled in the
manner prescribed in these bylaws for regular appointments to such office.

        Section 4.05 Duties and Compensation. Officers of the corporation shall
have such powers and duties, and shall receive such compensation therefor, as
may be specified from time to time by the board of directors.

                                    ARTICLE V
                  INDEMNIFICATION OF AGENTS OF THE CORPORATION;
                         PURCHASE OF LIABILITY INSURANCE

        Section 5.01 Indemnification of Agents.

        (a) For the purposes of this Section, "Agent" means any person who is or
was a director or officer of this corporation, or is or was serving at the
request of the Board of Directors of this corporation as a director, officer,
employee or agent of another foreign or domestic corporation, partnership, joint
venture, trust or other enterprise, including any such entity which was a
predecessor of the corporation or of such other enterprise; "proceeding" means
any threatened, pending or completed action, suit or proceeding, whether civil,
criminal, administrative or investigative (including without limitation an
action by or in the right of this corporation); and "expenses" includes, without
limitation, attorneys' fees and any expenses of establishing a right to
indemnification under paragraph (d) or subparagraph (e) (3) of this Section.

        (b) This corporation shall indemnify any person who was or is a party,
or is threatened to be made a party, to any threatened, pending or completed
proceeding (other than an action by or in the right of this corporation to
procure a judgment in its favor) by reason of the fact that such person is or
was an Agent of this corporation, against expenses, judgments, fines,
settlements and other amounts actually and reasonably incurred in connection
with such proceeding if such person acted in good faith and in a manner such
person reasonably believed to be in the best interests of this corporation and,
in the case of a criminal proceeding, had no reasonable cause to believe the
conduct of such person was unlawful. The termination of any proceeding by
judgment, order, settlement, conviction or upon a plea of nolo contendere or its
equivalent shall not, of itself, create a presumption that the person did not
act in good faith and in a manner which the person reasonably believed to be in
the best interests of this corporation or that the person had reasonable cause
to believe that the person's conduct was unlawful.

        (c) This corporation shall indemnify any person who was or is a party,
or is threatened to be made a party, to any threatened, pending or completed
action by or in the right of this corporation to procure a judgment in its favor
by reason of the fact that such


                                       7

<PAGE>   10

person is or was an Agent of this corporation, against expenses actually and
reasonably incurred by such person in connection with the defense or settlement
of such action if such person acted in good faith, in a manner such person
believed to be in the best interests of this corporation and its shareholders.

        No indemnification shall be made under this paragraph (c) for any of the
following:

                (1) In respect of any claim, issue or matter as to which such
        person shall have been adjudged to be liable to this corporation in the
        performance of such person's duty to this corporation and its
        shareholders, unless and only to the extent that the court in which such
        proceeding is or was pending shall determine upon application that, in
        view of all the circumstances of the case, such person is fairly and
        reasonably entitled to indemnity for expenses and then only to the
        extent that such court shall determine;

                (2) Of amounts paid in settling or otherwise disposing of a
        pending action without court approval;

                (3) Of expenses incurred in defending a pending action which is
        settled or otherwise disposed of without court approval; or

                (4) Of amounts or expenses the corporation is otherwise
        prohibited from paying under California Law.

        (d) To the extent that an Agent of this corporation has been successful
on the merits in defense of any proceeding referred to in paragraph (b) or (c)
or in defense of any claim, issue or matter therein, the Agent shall be
indemnified against expenses actually and reasonably incurred by the Agent in
connection therewith.

        (e) Except as provided in paragraph (d), any indemnification under this
Section shall be made by this corporation only if authorized in the specific
case, upon a determination that indemnification of the Agent is proper in the
circumstances because the Agent has met the applicable standard of conduct set
forth in paragraph (b) or (c), by any of the following:

                (1) A majority vote of a quorum consisting of directors who are
        not parties to such proceeding;

                (2) Approval or ratification by the affirmative vote of the
        holders of a majority of the shares of this corporation entitled to vote
        represented at a duly held meeting at which a quorum is present or by
        the written consent of holders of a majority of the outstanding shares
        entitled to vote, and by the affirmative vote or written consent of such
        greater proportion of the shares of any class or series as may be
        provided in the Articles of Incorporation for such action. For purposes
        of determining the required quorum of any meeting of shareholders called
        to approve or ratify indemnification of an



                                       8

<PAGE>   11
        Agent and the vote or written consent required therefor, the shares
        owned by the person to be indemnified shall not be considered
        outstanding and shall not be entitled to vote thereon; or

                (3) The court in which such proceeding is or was pending, upon
        application made by this corporation or the agent or the attorney or
        other person rendering services in connection with the defense, whether
        or not such application by the agent, attorney or other person is
        opposed by this corporation.

        (f) Expenses incurred by or on behalf of an Agent in defending or
investigating any proceeding shall be advanced by this corporation prior to the
final disposition of such proceeding if such Agent undertakes in writing to
repay any such advances if it is ultimately determined that such Agent is not
entitled to be indemnified. Notwithstanding the foregoing, no advance shall be
made by this corporation if a determination is reasonably and promptly made by
the Board of Directors by a majority vote of a quorum of disinterested
directors, or (if such a quorum is not obtainable or, even if obtainable, a
quorum of disinterested directors so directs) by independent legal counsel,
that, based upon the facts known to the Board or counsel at the time such
determination is made, (a) the Agent acted in bad faith or deliberately breached
a duty to the corporation or its shareholders, and (b) as a result of such
actions by the Agent, it is more likely than not that it will ultimately be
determined that such Agent is not entitled to indemnification.

        (g) This Section shall create a right of indemnification for each person
referred to in this Section, whether or not the proceeding to which the
indemnification relates arose in whole or in part prior to adoption of this
Section. The indemnification provided by this Section shall not be exclusive of
any other rights to which those seeking indemnification may be entitled under
any agreement, vote of shareholders or disinterested directors or otherwise,
both as to action in an official capacity and as to action in another capacity
while holding such office, to the extent such additional rights to
indemnification are authorized in the Articles of Incorporation. The rights to
indemnity under this Section shall continue as to a person who has ceased to be
a director, officer, employee or Agent and shall inure to the benefit of the
heirs, executors and administrators of such person. Nothing contained in this
Section shall affect any right to indemnification to which persons other than
such directors and officers may be entitled by contract, insurance policy or
otherwise.

        (h) No indemnification or advance shall be made under this Section,
except as provided in paragraph (d) or subparagraph (e)(3), in any circumstance
where it appears:

                (1) That it would be inconsistent with a provision of the
        Articles of Incorporation, these bylaws, a resolution of the
        shareholders or an agreement in effect at the time of the accrual of the
        alleged cause of action asserted in the proceeding in which the expenses
        were incurred or other amounts were paid, which prohibits or otherwise
        limits indemnification; or

                (2) That it would be inconsistent with any condition expressly
        imposed by a court in approving a settlement.


                                       9

<PAGE>   12

        (i) Upon determination by the board of directors, this corporation may
purchase and maintain insurance on behalf of any Agent of this corporation
against any liability asserted against or incurred by the Agent in such capacity
or arising out of the Agent's status as such, whether or not this corporation
would have the power to indemnify the Agent against such liability under the
provisions of this Section.

        (j) This Section does not apply to any proceeding against any trustee,
investment manager or other fiduciary of an employee benefit plan in such
person's capacity as such, even though such person may also be an Agent of this
corporation as defined in paragraph (a). This corporation shall have power to
indemnify such a trustee, investment manager or other fiduciary to the extent
permitted by Section 207(f) of the California Corporations Code.

        (k) As a condition precedent to the right to indemnification under this
Section, notice shall be given to this corporation in writing as soon as
practicable of any claim for which indemnity will or could be sought under this
Section. In addition, no costs, charges or expenses for which indemnity shall be
sought hereunder shall be incurred without this corporation's consent, which
consent shall not be unreasonably withheld.

        (l) If a claim under this Section is not paid by this corporation, or on
its behalf, within ninety (90) days after a written claim has been received by
this corporation, the Agent may at any time thereafter bring suit against this
corporation to recover the unpaid amount of the claim and, if successful in
whole or in part, the Agent shall be entitled to be paid also the expense of
prosecuting such claim.





                                       10

<PAGE>   13

                            CERTIFICATE OF SECRETARY

        I, the undersigned, do hereby certify:

        1. That I am the duly elected and acting assistant secretary of
RemedyTemp, Inc., a California corporation; and

        2. That the foregoing bylaws, consisting of ten (10) pages, including
this page, constitute the amended and restated bylaws of said corporation as
duly adopted by the shareholders of the corporation on February 18, 1998.

        IN WITNESS WHEREOF, I have executed this Certificate as secretary of the
corporation effective as of the 19th day of February, 1998.


                                            
                                            -----------------------------------
                                            Alan M. Purdy
                                            Assistant Secretary




<PAGE>   1
                                                                   EXHIBIT 10.11


                      AMENDED AND RESTATED REMEDYTEMP, INC.
                            1996 STOCK INCENTIVE PLAN
                       (EFFECTIVE AS OF FEBRUARY 18, 1998)


                                    ARTICLE I
                                   DEFINITIONS

        1.01 DEFINITIONS. Capitalized terms used in the Plan and not otherwise
defined shall have the meanings set forth below:

        (a) "AWARD" means an Incentive Award or a Non-employee Director's
Option.

        (b) "BOARD" means the Board of Directors of the Company.

        (c) "CODE" means the Internal Revenue Code of 1986, as amended from time
to time. Where the context so requires, a reference to a particular Code section
or regulation thereunder shall also be a reference to any successor provision of
the Code to such section or regulation.

        (d) "COMMISSION" means the Securities and Exchange Commission.

        (e) "COMMITTEE" means the committee appointed by the Board to administer
the Plan and, to the extent required to comply with Rule 16b-3 under the
Exchange Act, consisting of two or more Board members, each of whom shall be a
"Non-Employee Director" within the meaning of Rule 16b-3 under the Exchange Act.
In addition, if Incentive Awards are to be made to persons subject to Section
162(m) of the Code and such awards are intended to constitute Performance-Based
Compensation, then each of the Committee's members shall also be an "outside
director," as such term is defined in the regulations under Section 162(m) of
the Code.

        (f) "COMMON STOCK" means the Class A Common Stock of the Company, $0.01
par value.

        (g) "DIVIDEND EQUIVALENT" means a right granted by the Company under
Section 3.07 to a holder of a Stock Option, Stock Appreciation Right, or other
Award denominated in shares of Common Stock to receive from the Company during
the Applicable Dividend Period (as defined in Section 3.07) payments equivalent
to the amount of dividends payable to holders of the number of shares of Common
Stock underlying such Stock Option, Stock Appreciation Right, or other Award.

        (h) "ELIGIBLE PERSON" shall include officers or key employees,
consultants, and advisors of the Company (as determined by the Committee) other
than Non-employee Directors.

        (i) "EXCHANGE ACT" means the Securities Exchange Act of 1934, as
amended. Where the context so requires, a reference to a particular section of
the Exchange Act or rule thereunder shall also refer to any successor provision
to such section or rule.

<PAGE>   2

        (j) "FAIR MARKET VALUE" of a share of the Company's capital stock as of
a particular date shall be: (i) if the stock is listed on an established stock
exchange or exchanges (including, for this purpose, The Nasdaq National Market),
the mean between the highest and lowest sale prices of the stock quoted for such
date in the Transactions Index of each such exchange as averaged with such mean
price as reported on any and all other exchanges, as published in The Wall
Street Journal and determined by the Committee, or, if no sale price was quoted
in any such Index for such date, then as of the next preceding date on which
such a sale price was quoted; or (ii) if the stock is not then listed on an
exchange, the average of the closing bid and asked prices per share for the
stock in the over-the-counter market as quoted on the NASDAQ system on such date
(in the case of (i) or (ii), subject to adjustment as and if necessary and
appropriate to set an exercise price not less than 100% of the fair market value
of the stock on the date an option is granted); or (iii) if the stock is not
then listed on an exchange or quoted in the over-the-counter market, an amount
determined in good faith by the Committee; provided, however, that when
appropriate, the Committee in determining Fair Market Value of capital stock of
the Company may take into account such other factors as it may deem appropriate
under the circumstances. Notwithstanding the foregoing, the Fair Market Value of
capital stock for purposes of grants of Incentive Stock Options shall be
determined in compliance with applicable provisions of the Code. The Fair Market
Value of rights or property other than capital stock of the Company means the
fair market value thereof as determined by the Committee on the basis of such
factors as it may deem appropriate.

        (k) "INCENTIVE AWARD" means any Stock Option, Restricted Stock, Stock
Appreciation Right or Dividend Equivalent granted or sold to an Eligible Person
under the Plan, but not a Non-employee Director's Option.

        (l) "INCENTIVE STOCK OPTION" means a Stock Option that qualifies as an
incentive stock option under Section 422 of the Code and the regulations
thereunder.

        (m) "JUST CAUSE DISMISSAL" means a termination of a Recipient's
employment for any of the following reasons: (i) the Recipient violates any
reasonable rule or regulation of the Board or the Recipient's superiors or the
Chief Executive Officer or President of the Company that results in damage to
the Company or which the Recipient fails to correct within a reasonable time
after written notice; (ii) any willful misconduct or gross negligence by the
Recipient in the discharge of the responsibilities assigned to him or her; (iii)
any willful failure to perform his or her job as required to meet Company
objectives; (iv) any wrongful conduct of a Recipient which has an adverse impact
on the Company or which constitutes a misappropriation of Company assets; (v)
the Recipient's performing services for any other person or entity which
competes with the Company while he or she is employed by the Company, without
the written approval of the Chief Executive Officer or President of the Company;
or (vi) any other conduct that the Board or Committee determines constitutes
Just Cause for Dismissal, provided, however, that if a Recipient is party to an
employment agreement with the Company providing for just cause dismissal (or
some comparable notion) of Recipient from his or her employment with the
Company, "Just Cause Dismissal" purposes of the Plan shall have the same meaning
as ascribed thereto or to such comparable notion in such employment agreement.

        (n) "NON-EMPLOYEE DIRECTOR" means a director of the Company who
qualifies as a "Non-Employee Director" under Rule 16b-3 under the Exchange Act.

        (o) "NON-EMPLOYEE DIRECTOR'S OPTION" means a Stock Option granted to a
Non-employee Director pursuant to Article IV of the Plan.


                                       2
<PAGE>   3

        (p) "NON-QUALIFIED STOCK OPTION" means a Stock Option that is not an
Incentive Stock Option.

        (q) "OPTION" or "STOCK OPTION" means a right to purchase Common Stock
granted under the Plan, and can be an Incentive Stock Option or a Non-qualified
Stock Option.

        (r) "PAYMENT EVENT" means the event or events giving rise to the right
to payment of a Performance Award.

        (s) "PERFORMANCE AWARD" means an award granted under Section 3.03,
payable in cash, Common Stock or a combination thereof, which vests and becomes
payable over a period of time upon attainment of performance criteria
established in connection with the grant of the award.

        (t) "PERFORMANCE-BASED COMPENSATION" means performance-based
compensation as described in Section 162(m) of the Code and the regulations
thereunder. If the amount of compensation a Recipient will receive under any
Incentive Award is not based solely on an increase in the value of Common Stock
after the date of grant or award, the Committee, in order to qualify an
Incentive Award as performance-based compensation under Section 162(m) of the
Code and the regulations thereunder, can condition the grant, award, vesting, or
exercisability of such an award on the attainment of a preestablished, objective
performance goal. For this purpose, a preestablished, objective performance goal
may include one or more of the following performance criteria: (i) cash flow,
(ii) earnings per share (including earnings before interest, taxes, and
amortization), (iii) return on equity, (iv) total stockholder return, (v) return
on capital, (vi) return on assets or net assets, (vii) income or net income,
(viii) operating margin, (ix) return on operating revenue, and (x) any other
similar performance criteria contemplated by the regulations under Section
162(m).

        (u) "PERMANENT DISABILITY" means that the Recipient becomes physically
or mentally incapacitated or disabled so that he or she is unable to perform
substantially the same services as he or she performed prior to incurring such
incapacity or disability (the Company, at its option and expense, being entitled
to retain a physician to confirm the existence of such incapacity or disability,
and the determination of such physician to be binding upon the Company and the
Recipient), and such incapacity or disability continues for a period of three
consecutive months or six months in any 12-month period or such other period(s)
as may be determined by the Committee with respect to any Option, provided that
for purposes of determining the period during which an Incentive Stock Option
may be exercised pursuant to Section 3.02(g)(ii) hereof, Permanent Disability
shall mean "permanent and total disability" as defined in Section 22(e) of the
Code.

        (v) "PURCHASE PRICE" means the purchase price (if any) to be paid by a
Recipient for Restricted Stock as determined by the Committee (which price shall
be at least equal to the minimum price required under applicable laws and
regulations for the issuance of Common Stock which is nontransferable and
subject to a substantial risk of forfeiture until specific conditions are met).

        (w) "RECIPIENT" means a recipient of an Award hereunder.

        (x) "RESTRICTED STOCK" means Common Stock that is the subject of an
award made under Section 3.04 and which is nontransferable and subject to a
substantial risk of forfeiture until specific conditions are met as set forth in
this Plan and in any statement evidencing the grant of such Award.


                                       3

<PAGE>   4

        (y) "SECURITIES ACT" means the Securities Act of 1933, as amended.

        (z) "STOCK APPRECIATION RIGHT" or "SAR" means a right granted under
Section 3.05 to receive a payment that is measured with reference to the amount
by which the Fair Market Value of a specified number of shares of Common Stock
appreciates from a specified date, such as the date of grant of the SAR, to the
date of exercise.

        (aa) "STOCK PAYMENT" means a payment in shares of the Company's Common
Stock to replace all or any portion of the compensation (other than base salary)
that would otherwise become payable to a Recipient.

                                   ARTICLE II
                                     GENERAL

        2.01 ADOPTION. The Plan has been adopted by the Board and approved by
the shareholders of the Company and is effective immediately prior to the
closing of the initial public offering of the Company's securities.

        2.02 PURPOSE. The purpose of the Plan is to promote the interests of the
Company and its shareholders by using investment interests in the Company to
attract and retain key personnel, to encourage and reward their contributions to
the performance of the Company, and to align their interests with the interests
of Company's shareholders.

        2.03 ADMINISTRATION OF THE PLAN. The Plan shall be administered by the
Committee, which, subject to the express provisions of the Plan, shall have the
power to construe the Plan and any agreements or memoranda defining the rights
and obligations of the Company and Recipients thereunder, to determine all
questions arising thereunder, to adopt and amend such rules and regulations for
the administration thereof as it may deem desirable, and otherwise to carry out
the terms of the Plan and such agreements and confirming memoranda. The
interpretation and construction by the Committee of any provisions of the Plan
or of any Award granted under the Plan shall be final. Any action taken by, or
inaction of, the Committee relating to the Plan or Awards shall be within the
absolute discretion of the Committee and shall be conclusive and binding upon
all persons. No member of the Committee shall be liable for any such action or
inaction except in circumstances involving bad faith of himself or herself.
Subject only to compliance with the express provisions hereof, the Committee may
act in its absolute discretion in matters related to the Plan or Awards,
provided, however, that notwithstanding anything herein to the contrary, the
Committee shall have no authority or discretion as to the selection of persons
eligible to receive Non-employee Director's Options or the timing, exercise
price, or number of shares covered by Non-employee Director's Options, which
matters are specifically governed by the Plan. Any action of the Committee with
respect to administration of the Plan shall be taken pursuant to a majority vote
or unanimous written consent of its members. Subject to the requirements of
Section 1.01(e), the Board may from time to time increase or decrease the number
of members of the Committee, remove from membership on the Committee all or any
portion of its members, and appoint such person or persons as it desires to fill
any vacancy existing on the Committee, whether caused by removal, resignation or
otherwise.

        2.04 PARTICIPATION. A person shall be eligible to receive grants of
Incentive Awards under the Plan if, at the time of the Award's grant, he or she
is an Eligible Person.


                                       4

<PAGE>   5

        2.05 SHARES OF COMMON STOCK SUBJECT TO PLAN.

        (a) Plan Limit and Counting. The shares that may be issued upon exercise
of or in the form of Awards under the Plan shall be authorized and unissued
shares of Common Stock, previously issued shares of Common Stock reacquired by
the Company, and unused Award shares pursuant to the final sentence of this
Section 2.05(a). The aggregate number of shares that may be issued pursuant to
Awards under the Plan shall not exceed 1,225,000 shares of Common Stock, subject
to adjustment in accordance with Article V. Shares of Common Stock subject to
unexercised portions of any Award granted under the Plan that expire, terminate
or are cancelled, and shares of Common Stock issued pursuant to an Award under
the Plan that are reacquired by the Company pursuant to the terms of the Award
under which such shares were issued, will again become available for the grant
of further Awards under this Plan.

        (b) Annual Limit. Notwithstanding any other provision of this Plan, no
Eligible Person shall be granted Incentive Awards with respect to more than
100,000 shares of Common Stock in any one calendar year; provided, however, that
this limitation shall not apply if it is not required in order for the
compensation attributable to Incentive Awards hereunder to qualify as
Performance-Based Compensation. The limitation set forth in this Section 2.05(b)
shall be subject to adjustment as provided in Article V, but only to the extent
such adjustment would not affect the status of compensation attributable to
Incentive Awards hereunder as Performance-Based Compensation.

        2.06 AWARDS SUBJECT TO PLAN.

        (a) Terms. Each Award shall be subject to the terms and conditions of
the Plan and such other terms and conditions (whether or not applicable to any
other award) established by the Committee as are not inconsistent with the
purpose and provisions of the Plan including, without limitation, provisions to
assist the Recipient in financing the purchase of Common Stock through the
exercise of Stock Options, provisions for the forfeiture of or restrictions on
resale or other disposition of shares of Common Stock acquired under any Award,
provisions giving the Company the right to repurchase shares of Common Stock
acquired under any Award in the event the Recipient elects to dispose of such
shares, and provisions to comply with federal and state securities laws and
federal and state income tax withholding requirements.

        (b) Award Documents. Each Award granted under the Plan shall be
evidenced by an award agreement duly executed on behalf of the Company and by
the Recipient or, in the Committee's discretion, a confirming memorandum issued
by the Company to the Recipient, setting forth such terms and conditions
applicable to the Award as the Committee may in its discretion determine. Such
option agreements or confirming memoranda may but need not be identical and
shall comply with and be subject to the terms and conditions of the Plan, a copy
of which shall be provided to each Recipient and incorporated by reference into
each option agreement or confirming memorandum. Any award agreement or
confirming memorandum may contain such other terms, provisions and conditions
not inconsistent with the Plan as may be determined by the Committee.

        2.07 AMENDMENTS.

        (a) Amendment and Suspension of the Plan. The Board or the Committee
may, insofar as permitted by applicable laws and regulations, from time to time
suspend or discontinue the Plan or revise or amend it in any respect whatsoever,
and the Plan as so revised or amended will govern all options thereunder,
including those granted before such revision or amendment, except that no such
amendment shall impair or diminish in any material respect any


                                       5

<PAGE>   6

rights or impose additional material obligations under any Award theretofore
granted under the Plan without the consent of the person to whom such Award was
granted. Amendments shall be subject to approval by the Company's shareholders
only to the extent required to comply with applicable laws or regulations.

        (b) Amendment of Incentive Awards. Subject to the requirements set forth
in the Plan for amendment of particular Incentive Awards, the Committee may,
with the consent of a Recipient, make such modifications in the terms and
conditions of an Incentive Award as it deems advisable. Without limiting the
generality of the foregoing, the Committee may, in its discretion with the
consent of the Recipient, at any time and from time to time after the grant of
any Incentive Award accelerate or extend the vesting or exercise period of the
Incentive Award in whole or part, and adjust or reduce the purchase or exercise
price of Incentive Awards held by such Recipient by cancellation of such
Incentive Awards and granting of Incentive Awards at lower purchase or exercise
prices or by modification, extension or renewal of such Incentive Awards.

        (c) Other Rights. Except as otherwise provided in this Plan or in the
applicable award agreement or confirming memorandum, no amendment, suspension or
termination of the Plan will, without the consent of the Recipient, alter,
terminate, impair or adversely affect any right or obligation under any Award
previously granted under the Plan.

        2.08 TERM OF PLAN. Awards may be granted under the Plan until the tenth
anniversary of the effective date of the Plan, whereupon the Plan shall
terminate. No Awards may be granted during any suspension of the Plan or after
its termination for any reason. Notwithstanding the foregoing, each Award
properly granted under the Plan shall remain in effect until such Award has been
exercised or terminated in accordance with its terms and the terms of the Plan.

        2.09 RESTRICTIONS. All Awards granted under the Plan shall be subject to
the requirement that, if at any time the Company shall determine, in its
discretion, that the listing, registration or qualification of the shares
subject to Awards granted under the Plan upon any securities exchange or under
any state or federal law, or the consent or approval of any government or
regulatory body or authority, is necessary or desirable as a condition of, or in
connection with, the granting of such an Award or the issuance, if any, or
purchase of shares in connection therewith, such Award may not be exercised in
whole or in part unless such listing, registration, qualification, consent or
approval shall have been effected or obtained free of any conditions not
acceptable to the Company. Unless the shares of stock covered by an Award
granted under the Plan have been effectively registered under the Securities
Act, the Company shall be under no obligation to issue such shares unless the
Recipient shall give a written representation and undertaking to the Company
satisfactory in form and scope to counsel to the Company and upon which, in the
opinion of such counsel, the Company may reasonably rely, that he or she is
acquiring such shares for his or her own account as an investment and not with a
view to, or for sale in connection with, the distribution of any such shares of
stock, and that he or she will make no transfer of the same except in compliance
with any rules and regulations in force at the time of such transfer under the
Securities Act, or any other applicable law or regulation, and that if shares of
stock are issued without such registration, a legend to this effect may be
endorsed upon the securities so issued, and the Company may order its transfer
agent to stop transfers of such shares.

        2.10 NONASSIGNABILITY. No Award granted under the Plan shall be
assignable or transferable except (a) by will or by the laws of descent and
distribution, or (b) subject to the final sentence of this Section 2.10, upon
dissolution of marriage pursuant to a qualified domestic


                                       6

<PAGE>   7

relations order or, in the discretion of the Committee and under circumstances
that would not adversely affect the interests of the Company, pursuant to a
nominal transfer that does not result in a change in beneficial ownership.
During the lifetime of a Recipient, an Award granted to him or her shall be
exercisable only by the Recipient (or the Recipient's permitted transferee) or
his or her guardian or legal representative. Notwithstanding the foregoing, (x)
no Award owned by a Recipient subject to Section 16 of the Exchange Act may be
assigned or transferred in any manner inconsistent with Rule 16b-3 as
interpreted and administered by the Commission and its staff, and (y) Incentive
Stock Options (or other Awards subject to transfer restrictions under the Code)
may not be assigned or transferred in violation of Section 422(b)(5) of the Code
or the Treasury Regulations thereunder, and nothing herein is intended to allow
such assignment or transfer.

        2.11 WITHHOLDING TAXES. Whenever shares of stock are to be issued upon
exercise of or in connection with an Award granted under the Plan or
subsequently transferred, the Committee shall have the right to require the
Recipient to remit to the Company an amount sufficient to satisfy any federal,
state and local withholding tax requirements prior to issuance of such shares.
The Committee may, in the exercise of its discretion, allow satisfaction of tax
withholding requirements by accepting delivery of stock of the Company or by
withholding a portion of the stock otherwise issuable in connection with an
Award.

        2.12 RIGHTS OF ELIGIBLE PERSONS AND RECIPIENTS. Except as otherwise set
forth herein, a Recipient or a permitted transferee of an Award shall have no
rights as a shareholder with respect to any shares issuable or issued in
connection with the Award until the date of the receipt by the Company of all
amounts payable in connection with exercise of the Award and performance by the
Recipient of all obligations thereunder. Status as an Eligible Person shall not
be construed as a commitment that any Award will be granted under this Plan to
an Eligible Person or to Eligible Persons generally. Nothing contained in this
Plan (or in award agreements or confirming memoranda or in any other documents
related to this Plan or to Awards granted hereunder) shall confer upon any
Eligible Person or Recipient any right to continue in the employ of the Company
or any of its subsidiaries or affiliates or constitute any contract or agreement
of employment or engagement, or interfere in any way with the right of the
Company or any of its subsidiaries or affiliates to reduce such person's
compensation or other benefits or to terminate the employment of such Eligible
Person or Recipient, with or without cause. No person shall have any right,
title or interest in any fund or in any specific asset (including shares of
capital stock) of the Company or any of its subsidiaries or affiliates by reason
of any Award granted hereunder. Neither this Plan (or any documents related
hereto) nor any action taken pursuant hereto shall be construed to create a
trust of any kind or a fiduciary relationship between the Company or any of its
subsidiaries or affiliates and any person. To the extent that any person
acquires a right to receive an Award hereunder, such right shall be no greater
than the right of any unsecured general creditor of the Company.

        2.13 OTHER COMPENSATION PLANS. The adoption of the Plan shall not affect
any other stock option, incentive or other compensation plans in effect for the
Company, and the Plan shall not preclude the Company from establishing any other
forms of incentive or other compensation for employees, directors, or advisors
of the Company, whether or not approved by shareholders.

        2.14 PLAN BINDING ON SUCCESSORS. The Plan shall be binding upon the
successors and assigns of the Company.

        2.15 PARTICIPATION BY FOREIGN EMPLOYEES. Notwithstanding anything to the
contrary herein, the Committee may, consistent with the purposes of the Plan,
modify grants of 

                                        7

<PAGE>   8
Awards to confer the intended benefits of the Plan upon Recipients who are
foreign nationals or employed outside of the United States to recognize
differences in applicable law, tax policy or local custom.

                                   ARTICLE III
                                     AWARDS

        3.01 GRANTS OF AWARDS. Subject to the express provisions of the Plan,
the Committee may from time to time in its discretion select the Eligible
Persons to whom, and the time or times at which, Incentive Awards shall be
granted or sold, the nature of each Incentive Award, the number of shares of
Common Stock or the number of rights that make up or underlie each Incentive
Award, the period for the exercise of each Incentive Award, the performance
criteria (which need not be identical) utilized to measure the value of
Performance Awards, and such other terms and conditions applicable to each
individual Incentive Award as the Committee shall determine. The Committee may
grant at any time new Incentive Awards to an Eligible Person who has previously
received Incentive Awards or other grants (including other stock options)
whether such prior Incentive Awards or such other grants are still outstanding,
have previously been exercised in whole or in part, or are cancelled in
connection with the issuance of new Incentive Awards. The Committee may grant
Incentive Awards singly or in combination or in tandem with other Incentive
Awards as it determines in its discretion. The purchase price or initial value
and any and all other terms and conditions of the Incentive Awards may be
established by the Committee without regard to existing Incentive Awards or
other grants. Further, the Committee may amend in a manner not inconsistent with
the Plan the terms of any existing Incentive Award previously granted to such
Eligible Person, provided that the consent of the Recipient shall be required
for amendments that impair or diminish in any material respect any rights or
impose additional material obligations under the Incentive Award to be amended.
Notwithstanding the foregoing, however, members of the Committee shall not be
eligible to receive Incentive Awards.

        3.02 STOCK OPTIONS.

        (a) Nature of Stock Options. Stock Options may be Incentive Stock
Options or Non-qualified Stock Options; Stock Options granted as Incentive Stock
Options that fail or cease to qualify as such shall be treated as Non-qualified
Stock Options hereunder.

        (b) Setting the Exercise Price. The exercise price for each Option shall
be determined by the Committee at the date such Option is granted. The exercise
price may be less than the Fair Market Value of the Common Stock subject to the
Option, provided that in no event shall the exercise price be less than the par
value of the shares of Common Stock subject to the Option, and provided further
that the exercise price of an Incentive Stock Option shall be not less than such
amount as is necessary to enable such Option to be treated as an "incentive
stock option" within the meaning of Section 422 of the Code. The Committee, with
the consent of the Recipient, and subject to compliance with statutory or
administrative requirements applicable to Incentive Stock Options, may amend the
terms of any Option (other than a Non-employee Director's Option) to provide
that the exercise price of the shares remaining subject to the Option shall be
reestablished at a price below the existing exercise price thereof or effect a
reduction in exercise price by cancellation of an existing option and grant of a
replacement option at an exercise price below the existing exercise price
thereof. If the exercise price of an Option is reduced (or such Option is
canceled for a new Option) and such Option is Performance-Based Compensation,
the reduction of the Option's price (or the cancellation and grant of a new
Option) shall be treated as the grant of a new Option and both the old and new
Option shall be taken into account for purposes of applying the stock limit of
Section 2.05(b). No modification of any 


                                       8

<PAGE>   9
other term or provision of any Option which is amended in accordance with the
foregoing shall be required, although the Committee may, in its discretion, make
such further modifications of any such Option (other than Non-employee
Director's Options) as are not inconsistent with the Plan.

        (c) Payment of the Exercise Price. The exercise price shall be payable
upon the exercise of an Option in legal tender of the United States or capital
stock of the Company delivered in transfer to the Company by or on behalf of the
person exercising the Option and duly endorsed in blank or accompanied by stock
powers duly endorsed in blank, with signatures guaranteed in accordance with the
Exchange Act if required by the Committee, or retained by the Company from the
Stock otherwise issuable upon exercise or surrender of vested and/or exercisable
Awards or other equity incentive awards previously granted to the Recipient and
being exercised (if applicable) (in either case valued at Fair Market Value as
of the exercise date); or such other consideration as the Committee may from
time to time in the exercise of its discretion deem acceptable in any particular
instance, provided, however, that the Committee may, in the exercise of its
discretion, (i) allow exercise of an Option in a broker-assisted or similar
transaction in which the exercise price is not received by the Company until
promptly after exercise, and/or (ii) allow the Company to loan the exercise
price to the person entitled to exercise the Option, if the exercise will be
followed by a prompt sale of some or all of the underlying shares and a portion
of the sales proceeds is dedicated to full payment of the Exercise Price and
amounts required pursuant to Section 2.11.

        (d) Option Period and Vesting. Options granted hereunder (other than
Non-employee Director's Options) shall vest and may be exercised as determined
by the Committee, except that exercise of such Options after termination of the
Recipient's employment shall be subject to Section 3.02(g). Each Option granted
hereunder (other than a Non-employee Director's Option) and all rights or
obligations thereunder shall expire on such date as shall be determined by the
Committee, but not later than ten years after the date the Option is granted, or
five years after the date of grant in the case of a Recipient of an Incentive
Stock Option who at the time of grant owns more than 10% of the combined voting
power of the Company (after application of the constructive ownership rules of
Section 424(d) of the Code), or any Parent or Subsidiary (as defined in Sections
424(e) and (f) of the Code, respectively), and shall be subject to earlier
termination as herein provided.

        (e) Exercise of Options. Except as otherwise provided herein, an Option
may become exercisable, in whole or in part, on the date or dates specified by
the Committee (or, in the case of Non-employee Director's Options, the Plan) and
thereafter shall remain exercisable until the expiration or earlier termination
of the Option. No Option shall be exercisable except in respect of whole shares,
and fractional share interests shall be disregarded. Not less than 100 shares of
stock (or such other amount as is set forth in the applicable option agreement
or confirming memorandum) may be purchased at one time and Options must be
exercised in multiples of 100 unless the number purchased upon exercise is the
total number at the time available for purchase under the terms of the Option.
An Option shall be deemed to be exercised when the Secretary or other designated
official of the Company receives written notice of such exercise from the
Recipient, together with payment of the exercise price and any amounts required
under Section 2.11. Notwithstanding any other provision of the Plan, the
Committee may impose, by rule and in option agreements or confirming memoranda,
such conditions upon the exercise of Options (including, without limitation,
conditions limiting the time of exercise to specified periods) as may be
required to satisfy applicable regulatory requirements, including without
limitation Rule 10b-5 or Rule 16b-3 (or any successor rule) under the Exchange
Act and any applicable section of or regulation under the Code.



                                       9

<PAGE>   10

        (f) Limitation on Exercise of Incentive Stock Options. The aggregate
Fair Market Value (determined as of the respective date or dates of grant) of
the stock for which one or more Options granted to any Recipient under the Plan
(or any other option plan of the Company or any of its subsidiaries or
affiliates) may for the first time become exercisable as Incentive Stock Options
under the federal tax laws during any one calendar year shall not exceed
$100,000. Any Options granted as Incentive Stock Options pursuant to the Plan in
excess of such limitation shall be treated as Non-qualified Stock Options.

        (g) Termination of Employment.

            (i) Termination for Cause. Except as otherwise provided in a written
agreement between the Company and the Recipient, which may be entered into at
any time before or after termination, in the event of a Just Cause Dismissal of
a Recipient all of the Recipient's unexercised Options, whether or not vested,
shall expire and become unexercisable as of the date of such Just Cause
Dismissal.

            (ii) Termination other than Just Cause Dismissal. Subject to
subsection (i) above and subsection (iii) below, and except as otherwise
provided in a written agreement between the Company and the Recipient, or a
confirming memorandum issued by the Company to the Recipient with the
Recipient's consent, which may be entered into or delivered at any time before
or after termination, in the event of a Recipient's termination of employment
for:

                (A) any reason other than Just Cause Dismissal, death, or
        Permanent Disability, the Recipient's unexercised Options, whether or
        not vested, shall expire and become unexercisable as of the earlier of
        (1) the date such Options would expire in accordance with their terms if
        the Recipient remained employed or (2) three calendar months after the
        date of termination in the case of Incentive Stock Options, or six
        months after the date of termination in the case of Non-qualified Stock
        Options.

                (B) death or Permanent Disability, the Recipient's unexercised
        Options, whether or not vested, shall expire and become unexercisable as
        of the earlier of (1) the date such Options would expire in accordance
        with their terms if the Recipient remained employed or (2) 12 months
        after the date of termination.

            (iii) Alteration of Vesting and Exercise Periods. Notwithstanding
anything to the contrary in subsections (i) or (ii) above, the Committee may in
its discretion pursuant to Section 2.07(b) designate shorter or longer periods
to exercise Options following a Recipient's termination of employment. Options
shall be exercisable by a Recipient (or his successor in interest) following
such Recipient's termination of employment only to the extent that installments
thereof had become exercisable on or prior to the date of such termination
unless the Company has a written agreement with the Recipient of the Option
providing otherwise or the vesting period is extended pursuant to Section
2.07(b).

        3.03 PERFORMANCE AWARDS.

        (a) Grant of Performance Award. The Committee shall determine the
performance criteria (which need not be identical and may be established on an
individual or group basis) governing Performance Awards, the terms thereof, and
the form and time of payment of Performance Awards.



                                       10

<PAGE>   11

        (b) Payment of Award; Limitation. Upon satisfaction of the conditions
applicable to a Performance Award, payment will be made to the Recipient in cash
or in shares of Common Stock valued at Fair Market Value or a combination of
Common Stock and cash, as the Committee in its discretion may determine.

        (c) Annual Limit. Notwithstanding any other provision of this Plan, no
Eligible Person shall be paid a Performance Award in excess of $250,000 in any
one calendar year; provided, however, that this limitation shall not apply to
the extent it is not required in order for the compensation attributable to the
Performance Award hereunder to qualify as Performance-Based Compensation.

        (d) Expiration of Performance Award. If any Recipient's employment with
the Company is terminated for any reason other than normal retirement, death, or
Permanent Disability prior to the time a Performance Award or any portion
thereof becomes payable, all of the Recipient's rights under the unpaid portion
of the Performance Award shall expire and terminate unless otherwise determined
by the Committee. In the event of termination of employment by reason of death,
Permanent Disability or normal retirement, the Committee, in its discretion, may
determine what portions, if any, of the Performance Award should be paid to the
Recipient.

        3.04 RESTRICTED STOCK.

        (a) Award of Restricted Stock. The Committee shall determine the
Purchase Price (if any) applicable to Restricted Stock, the terms of payment of
the Purchase Price, the restrictions upon the Restricted Stock, and when such
restrictions shall lapse.

        (b) Requirements of Restricted Stock. All shares of Restricted Stock
granted or sold pursuant to the Plan will be subject to the following
conditions:

            (i) No Transfer. The shares may not be sold, assigned, transferred,
pledged, hypothecated or otherwise disposed of, alienated or encumbered until
the restrictions are removed or expire;

            (ii) Certificates. The Committee may require that the certificates
representing Restricted Stock granted or sold to a Recipient pursuant to the
Plan remain in the physical custody of an escrow holder or the Company until all
restrictions are removed or expire;

            (iii) Restrictive Legends. Each certificate representing Restricted
Stock granted or sold to a Recipient pursuant to the Plan will bear such legend
or legends making reference to the restrictions imposed upon such Restricted
Stock as the Committee in its discretion deems necessary or appropriate to
enforce such restrictions; and

            (iv) Other Restrictions. The Committee may impose such other
conditions on Restricted Stock as the Committee may deem advisable including,
without limitation, restrictions under the Securities Act, under the Exchange
Act, under the requirements of any stock exchange upon which such Restricted
Stock or shares of the same class are then listed and under any blue sky or
other securities laws applicable to such shares.

        (c) Lapse of Restrictions. The restrictions imposed upon Restricted
Stock will lapse in accordance with such schedule or other conditions as are
determined by the Committee.


                                       11

<PAGE>   12

        (d) Rights of Recipient. Subject to the provisions of Section 3.04(b)
and any restrictions imposed upon the Restricted Stock, the Recipient will have
all rights of a shareholder with respect to the Restricted Stock granted or sold
to such Recipient under the Plan, including the right to vote the shares and
receive all dividends and other distributions paid or made with respect thereto.

        (e) Termination of Employment. Unless the Committee in its discretion
determines otherwise, upon a Recipient's termination of employment for any
reason, all of the Recipient's Restricted Stock remaining subject to
restrictions imposed pursuant to the Plan on the date of such termination of
employment shall be repurchased by the Company at the Purchase Price (if any)
paid therefor by the Recipient.

        3.05 STOCK APPRECIATION RIGHTS.

        (a) Granting of Stock Appreciation Rights. The Committee may approve the
grant to Eligible Persons of Stock Appreciation Rights, related or unrelated to
Options, at any time.

        (b) SARs Related to Options.

            (i) A Stock Appreciation Right granted in connection with an Option
granted under this Plan will entitle the holder of the related Option, upon
exercise of the Stock Appreciation Right, to surrender such Option, or any
portion thereof to the extent unexercised, with respect to the number of shares
as to which such Stock Appreciation Right is exercised, and to receive payment
of an amount computed pursuant to Section 3.05(b)(iii). Such Option will, to the
extent surrendered, then cease to be exercisable.

            (ii) A Stock Appreciation Right granted in connection with an Option
hereunder will be exercisable at such time or times, and only to the extent
that, the related Option is exercisable, and will not be transferable except to
the extent that such related Option may be transferable.

            (iii) Upon the exercise of a Stock Appreciation Right related to an
Option, the Holder will be entitled to receive payment of an amount determined
by multiplying: (i) the difference obtained by subtracting the Exercise Price of
a share of Common Stock specified in the related Option from the Fair Market
Value of a share of Common Stock on the date of exercise of such Stock
Appreciation Right (or as of such other date or as of the occurrence of such
event as may have been specified in the instrument evidencing the grant of the
Stock Appreciation Right), by (ii) the number of shares as to which such Stock
Appreciation Right is exercised.

        (c) SARs Unrelated to Options. The Committee may grant Stock
Appreciation Rights unrelated to Options to Eligible Persons. Section
3.05(b)(iii) shall be used to determine the amount payable at exercise under
such Stock Appreciation Right, except that in lieu of the Option Exercise Price
specified in the related Option the initial base amount specified in the Award
shall be used.

        (d) Limits. Notwithstanding the foregoing, the Committee, in its
discretion, may place a dollar limitation on the maximum amount that will be
payable upon the exercise of a Stock Appreciation Right under the Plan.


                                       12

<PAGE>   13

        (e) Payments. Payment of the amount determined under the foregoing
provisions may be made solely in whole shares of Common Stock valued at their
Fair Market Value on the date of exercise of the Stock Appreciation Right or,
alternatively, at the sole discretion of the Committee, in cash or in a
combination of cash and shares of Common Stock as the Committee deems advisable.
The Committee has full discretion to determine the form in which payment of A
Stock Appreciation Right will be made and to consent to or disapprove the
election of a Recipient to receive cash in full or partial settlement of a Stock
Appreciation Right. If the Committee decides to make full payment in shares of
Common Stock, and the amount payable results in a fractional share, payment for
the fractional share will be made in cash.

        (f) Rule 16b-3. The Committee may, at the time a Stock Appreciation
Right is granted, impose such conditions on the exercise of the Stock
Appreciation Right as may be required to satisfy the requirements of Rule 16b-3
under the Exchange Act (or any other comparable provisions in effect at the time
or times in question).

        (g) Termination of Employment. Section 3.02(g) will govern the treatment
of Stock Appreciation Rights upon the termination of a Recipient's employment
with the Company.

        3.06 STOCK PAYMENTS. The Committee may approve Stock Payments of the
Company's Common Stock to any Eligible Person for all or any portion of the
compensation (other than base salary) or other payment that would otherwise
become payable by the Company to the Eligible Person in cash.

        3.07 DIVIDEND EQUIVALENTS. The Committee may grant Dividend Equivalents
to any Recipient who has received a Stock Option, SAR, or other Award
denominated in shares of Common Stock. Such Dividend Equivalents shall be
effective and shall entitle the recipients thereof to payments during the
"APPLICABLE DIVIDEND PERIOD," which shall be (i) the period between the date the
Dividend Equivalent is granted and the date the related Stock Option, SAR, or
other Award is exercised, terminates, or is converted to Common Stock, or (ii)
such other time as the Committee may specify in the written instrument
evidencing the grant of the Dividend Equivalent. Dividend Equivalents may be
paid in cash, Common Stock, or other Awards; the amount of Dividend Equivalents
paid other than in cash shall be determined by the Committee by application of
such formula as the Committee may deem appropriate to translate the cash value
of dividends paid to the alternative form of payment of the Dividend Equivalent.
Dividend Equivalents shall be computed as of each dividend record date and shall
be payable to recipients thereof at such time as the Committee may determine.
Notwithstanding the foregoing, if it is intended that an Incentive Award qualify
as Performance-Based Compensation and the amount of the compensation the
Eligible Person could receive under the award is based solely on an increase in
value of the underlying stock after the date of grant or award (i.e., the grant,
vesting, or exercisability of the award is not conditioned upon the attainment
of a preestablished, objective performance goal described in Section 1.01(t)),
then the payment of any Dividend Equivalents related to the award shall not be
made contingent on the exercise of the award.

                                   ARTICLE IV
                         NON-EMPLOYEE DIRECTOR'S OPTIONS

        4.01 GRANTS OF ORIGINAL AND INITIAL OPTIONS.

        (a) Original Options. Persons serving as Non-employee Directors as of
the closing of the initial public offering of the Company's securities shall,
upon such closing, receive a one-time grant of an option to purchase up to
10,000 shares (or 15,000 shares if such person has served as a director of the
Company for at least two years) of the Company's Common Stock 


                                       13

<PAGE>   14
at an exercise price per share equal to the price to the public in such initial
public offering, subject to adjustment as set forth in Article V. Options
granted under this Section 4.01(a) are "ORIGINAL OPTIONS" for purposes hereof.

        (b) Initial Options. Each Non-employee Director who joins the Board
after the consummation of the initial public offering of the Company's
securities shall, upon first becoming a Non-employee Director ("Eligible
Director"), receive a one-time grant of an option to purchase up to 10,000
shares of the Company's Common Stock at an exercise price per share equal to the
Fair Market Value of the Company's Common Stock on the date of grant, subject to
(a) vesting as set forth in Section 4.03, and (b) adjustment as set forth in
Article V. Options granted under this Section 4.01(b) are "INITIAL OPTIONS" for
purposes hereof.

        4.02 GRANTS OF ADDITIONAL OPTIONS. Immediately following the annual
meeting of shareholders of the Company next following an Eligible Director's
becoming an Eligible Director, and immediately following each subsequent annual
meeting of shareholders of the Company, in each case if the Eligible Director
has served as a director since his or her election or appointment and has been
re-elected as a director at such annual meeting or is continuing as a director
without being re-elected due to the classification of the board, such Eligible
Director shall automatically receive an option to purchase up to 5,000 shares of
the Company's Common Stock (an "ADDITIONAL OPTION"). In addition to the
Additional Options described above, an individual who was previously an Eligible
Director and received an initial grant of stock options under the Plan or
pursuant to a prior option plan for the Company's directors, who then ceased to
be a director for any reason, and who then again becomes an Eligible Director,
shall upon again becoming an Eligible Director automatically receive an
Additional Option. The exercise price per share for all Additional Options shall
be equal to the fair market value of the Company's Common Stock on the date of
grant, subject to (a) vesting as set forth in Section 4.03, and (b) adjustment
as set forth in Article V. No individual may receive Additional Options to
purchase more than an aggregate of 20,000 shares of the Company's Common Stock,
less the number of additional options received under any other option plan for
the Company's directors.

        4.03 VESTING. Original Options shall vest and become exercisable with
respect to all underlying shares upon grant. Initial Options shall vest and
become exercisable with respect to 50% of the underlying shares upon the date of
grant and 50% of the underlying shares immediately prior to the next annual
shareholders' meeting following the date of grant (or, if an annual meeting of
shareholders occurs within six months after the grant date, then immediately
prior to the second annual shareholders' meeting after the date of grant), if
the Recipient has remained a director from the grant date to such vesting time.
Additional Options shall vest and become exercisable with respect to all
underlying shares upon the earlier of (y) the first anniversary the grant date
or (z) immediately prior to the annual meeting of shareholders of the Company
next following the grant date, if the optionee has served as a director from the
grant date to such earlier date. Notwithstanding the foregoing, however, Initial
Options and Additional Options that have not vested and become exercisable at
the time the optionee ceases to be a director shall terminate.

        4.04 EXERCISE. The exercise price for Non-employee Directors' Options
shall be payable as set forth in Section 3.02(c). Non-employee Directors'
Options shall be exercised in the manner provided in Section 3.02(e).

        4.05 TERM OF OPTIONS AND EFFECT OF TERMINATION. Notwithstanding any
other provision of the Plan, no Non-employee Director's Option granted under the
Plan shall be exercisable after the expiration of ten years from the effective
date of its grant. In the event that



                                       14

<PAGE>   15

the recipient of any Non-employee Directors' Options granted under the Plan
shall cease to be a director of the Company, (a) all Original Options and
Initial Options granted under this plan to such recipient shall be exercisable,
to the extent already exercisable at the date such recipient ceases to be a
director and regardless of the reason the recipient ceases to be a director, for
a period of 365 days after that date (or, if sooner, until the expiration of the
option according to its terms), and shall then terminate; and (b) all Additional
Options granted under this Plan to such recipient shall be exercisable, to the
extent already exercisable at the date such recipient ceases to be a director,
for a period of 365 days after that date (or, if sooner, until the expiration of
the option according to its terms) if he or she ceases to be a director because
of death or permanent disability, or for a period of 90 days after that date
(or, if sooner, until the expiration of the option according to its terms) if he
or she ceases to be a director for any other reason, and shall then terminate.
In the event of the death of an optionee while such optionee is a director of
the Company or within the period after termination of such status during which
he or she is permitted to exercise an option, such option may be exercised by
any person or persons designated by the optionee on a beneficiary designation
form adopted by the Plan administrator for such purpose or, if there is no
effective beneficiary designation form on file with the Company, by the
executors or administrators of the optionee's estate or by any person or persons
who shall have acquired the option directly from the optionee by his or her will
or the applicable laws of descent and distribution.

                                    ARTICLE V
                             CORPORATE TRANSACTIONS

        5.01 ANTI-DILUTION ADJUSTMENTS. The number of shares of Common Stock
available for issuance upon exercise of Awards granted under the Plan, the
number of shares for which each Award can be exercised, and the exercise price
per share of Awards shall be appropriately and proportionately adjusted for any
increase or decrease in the number of issued and outstanding shares of Common
Stock resulting from a subdivision or consolidation of shares or the payment of
a stock dividend or any other increase or decrease in the number of issued and
outstanding shares of capital stock of the Company effected without receipt of
consideration by the Company. No fractional interests will be issued under the
Plan resulting from any such adjustments. The preceding sentence shall not
result in an adjustment to the terms of an Incentive Stock Option unless such
adjustment either (a) would not cause the Option to lose its status as an
Incentive Stock Option or (b) is agreed to in writing by the Committee and the
Recipient.

        5.02 REORGANIZATIONS; MERGERS; CHANGES IN CONTROL. Subject to the other
provisions of this Section 5.02, if the Company shall consummate any
reorganization or merger or consolidation in which holders of shares of the
Company's Common Stock are entitled to receive in respect of such shares any
other consideration (including, without limitation, a different number of such
shares), each Award outstanding under the Plan exercisable for Common Stock
shall thereafter be exercisable, in accordance with the Plan, only for the kind
and amount of securities, cash and/or other property receivable upon such
reorganization or merger or consolidation by a holder of the same number of
shares of Common Stock as are subject to that Award immediately prior to such
reorganization or merger or consolidation, and any appropriate adjustments will
be made to the exercise price thereof. In addition, if a Change in Control (as
defined below) occurs and in connection with such Change in Control any
Recipient's employment with the Company is terminated, then subject to the terms
of any written employment agreement between the Company and the Recipient and
the specific terms of any Award, such Recipient shall have the right to exercise
or receive the full benefit of his or her Awards granted under the Plan in whole
or in part during the applicable time period provided in Section 3.02(g) without
regard to any vesting or performance requirements or other milestones.



                                       15

<PAGE>   16

For purposes hereof, but without limitation, a Recipient's employment with the
Company will be deemed to have been terminated in connection with a Change of
Control if (i) the Recipient is removed from his or her employment with the
Company by or resigns his or her employment with the Company upon request of a
Person (as defined in paragraph (a) below) exercising practical voting control
over the Company following the Change in Control or a person acting upon
authority or at the instruction of such Person, or (ii) the Recipient's position
is eliminated as a result of a reduction in force within 150 days after the
consummation of the Change in Control. In addition, if a Change in Control
occurs and in connection with such Change in Control any recipient of a
Non-employee Director's Option granted under the Plan ceases to be a director of
the Company or its successor, then such recipient shall have the right to
exercise his or her Non-Employee Director's Options granted under the Plan in
whole or in part during the applicable time period provided in Section 4.05
without regard to any vesting requirements. For purposes hereof, but without
limitation, a director will be deemed to have ceased to be a director of the
Company or its successor in connection with a Change in Control if such director
(i) is removed by or resigns upon request of a Person (as defined in paragraph
(a) below) exercising practical voting control over the Company following the
Change in Control or a person acting upon authority or at the instruction of
such Person, or (ii) is willing and able to continue as a director of the
Company or its successor but is not re-elected to or retained on the Company's
board of directors by the Company's shareholders through the shareholder vote or
consent action for election of directors that precedes and is taken in
connection with, or next follows, the Change in Control, and is not elected or
appointed to the board of directors of the successor. For purposes hereof, a
"CHANGE IN CONTROL" means the following and shall be deemed to occur if any of
the following events occur:

        (a) Any person, entity or group, within the meaning of Section 13(d) or
14(d) of the Exchange Act, but excluding the Company, its subsidiaries, any
employee benefit or stock ownership plan of the Company or its subsidiaries, and
any shareholder of the Company who, together with such shareholder's Affiliates,
owned at least 25% of the Common Stock prior to the effective date of the Plan
("affiliate" being defined for such purpose as an entity controlled by or under
common control with such shareholder), and also excluding an underwriter or
underwriting syndicate that has acquired the Company's securities solely in
connection with a public offering thereof (such person, entity or group being
referred to herein as a "Person"), becomes the beneficial owner (within the
meaning of Rule 13d-3 promulgated under the Exchange Act) of 50% or more of
either the then outstanding shares of Common Stock or the combined voting power
of the Company's then outstanding securities entitled to vote generally in the
election of directors; or

        (b) Individuals who, as of the effective date hereof, constitute the
Board of Directors of the Company (the "Incumbent Board") cease for any reason
to constitute at least a majority of the Board of Directors of the Company,
provided that any individual who becomes a director after the effective date
hereof whose election, or nomination for election by the Company's shareholders,
is approved by a vote of at least a majority of the directors then comprising
the Incumbent Board shall be considered to be a member of the Incumbent Board;
or

        (c) Consummation by the Company of the sale or other disposition by the
Company of all or substantially all of the Company's assets or a reorganization
or merger or consolidation of the Company with any other person, entity or
corporation, other than

            (i) a reorganization or merger or consolidation that would result in
the voting securities of the Company outstanding immediately prior thereto (or,
in the case of a reorganization or merger or consolidation that is preceded or
accomplished by an acquisition or series of related acquisitions by any Person,
by tender or exchange offer or otherwise, of voting


                                       16

<PAGE>   17

securities representing 5% or more of the combined voting power of all
securities of the Company, immediately prior to such acquisition or the first
acquisition in such series of acquisitions) continuing to represent, either by
remaining outstanding or by being converted into voting securities of another
entity, more than 50% of the combined voting power of the voting securities of
the Company or such other entity outstanding immediately after such
reorganization or merger or consolidation (or series of related transactions
involving such a reorganization or merger or consolidation), or

            (ii) a reorganization or merger or consolidation effected to
implement a recapitalization or reincorporation of the Company (or similar
transaction) that does not result in a material change in beneficial ownership
of the voting securities of the Company or its successor; or

        (d) Approval by the shareholders of the Company or an order by a court
of competent jurisdiction of a plan of liquidation of the Company.

        5.03 DETERMINATION BY THE COMMITTEE. To the extent that the foregoing
adjustments relate to stock or securities of the Company, such adjustments shall
be made by the Committee, whose determination in that respect shall be final,
binding and conclusive. The grant of an Award pursuant to the Plan shall not
affect in any way the right or power of the Company to make adjustments,
reclassifications, reorganizations or changes of its capital or business
structure or to merge or to consolidate or to dissolve, liquidate or sell, or
transfer all of any part of its business or assets.



                                       17

<PAGE>   1

                                                                   EXHIBIT 10.13


                               FRANCHISE AGREEMENT

                                 BY AND BETWEEN

                                REMEDYTEMP, INC.

                                       AND

                            _________________________

                                      DATED

                               __________ __, 199_

FTC


<PAGE>   2

                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                                 PAGE
                                                                                 ----
<S>                                                                               <C>
1.  DEFINITIONS....................................................................1

2.  GRANT OF FRANCHISE.............................................................5

3.  TERRITORIAL RIGHTS.............................................................5

    3.1.  LOCATION.................................................................5

    3.2.  TERRITORY................................................................5

    3.3.  RESTRICTIONS.............................................................5

          3.3.1.  Relinquishment Procedures........................................5

    3.4.  RESERVED RIGHTS..........................................................6

          3.4.1.  Franchisor's Reserved Rights.....................................6

          3.4.2.  Franchisee's Reserved Rights.....................................6

4.  TERM AND RENEWAL...............................................................6

    4.1.  INITIAL TERM.............................................................6

    4.2.  SUCCESSIVE TERMS - FRANCHISEE'S OPTION...................................6

    4.3.  SUCCESSIVE TERMS - PROCEDURES............................................7

          4.3.1.  Franchisor's Responsibilities....................................7

          4.3.2.  Franchisee's Responsibilities....................................7

    4.4.  NO SUCCESSIVE TERMS .....................................................7

5.  FEES.      ....................................................................7

    5.1.  INITIAL FRANCHISE FEE....................................................7

    5.2.  CONTINUING FEES, UNCOLLECTIBLES, COLLECTION EXPENSES.....................7

    5.3.  PAYMENT OF FRANCHISEE'S SHARE............................................8

    5.4.  LATE PAYMENTS............................................................8
</TABLE>


                                       i
<PAGE>   3

<TABLE>
<S>                                                                               <C>
    5.5.  APPLICATION OF PAYMENTS..................................................8

    5.6.  CALCULATION OF FRANCHISOR'S SHARE........................................8

    5.7.  DETERMINATION OF GROSS MARGIN............................................9

    5.8.  AGGREGATION OF HOURS OF OTHER BUSINESSES.................................9

    5.9.  ALLOCATION OF TEMPORARY EMPLOYEE EXPENSES................................9

6.  COMMENCEMENT AS A REMEDY FRANCHISEE...........................................10

    6.1.  TIME LIMITATIONS........................................................10

    6.2.  FRANCHISOR'S APPROVAL TO COMMENCE OPERATIONS............................10

7.  TRAINING......................................................................10

    7.1.  INITIAL TRAINING........................................................10

          7.1.1. Training.........................................................10

    7.2.  COMPLETION OF TRAINING; ADDITIONAL EVALUATION...........................10

    7.3.  FAILURE TO COMPLETE TRAINING/EVALUATION.................................10

    7.4.  NATIONAL BUSINESS CONFERENCE............................................11

8.  EMPLOYMENT, BILLING, COLLECTION AND PAYMENT OF TEMPORARY EMPLOYEE EXPENSES....11

    8.1.  FRANCHISOR'S OBLIGATIONS................................................11

          8.1.1.  Employment of Temporary Employees...............................11

          8.1.2.  Billings and Collections........................................11

    8.2.  FRANCHISEE'S OBLIGATIONS................................................12

          8.2.1. Temporary Employees..............................................12

          8.2.2.  Credit Policies.................................................12

          8.2.3.  Workers' Compensation Risk Policies.............................12
</TABLE>


                                       ii
<PAGE>   4

<TABLE>
<S>                                                                               <C>
          8.2.4.  Transmittal of Payments.........................................12

    8.3.  NATURE OF COLLECTIONS RELATIONSHIP......................................12

9.  ADDITIONAL SERVICES TO BE PROVIDED BY FRANCHISOR..............................13

    9.1.  OPENING PUBLICITY.......................................................13

    9.2.  MANAGEMENT ASSISTANCE...................................................13

    9.3.  ADDITIONAL GUIDANCE.....................................................13

    9.4.  ACQUISITION OF GOODS AND SERVICES.......................................13

    9.5.  ON-LINE OPERATING MANUAL................................................13

          9.5.1.  Confidential Nature.............................................13

          9.5.2.  Contents........................................................13

          9.5.3.  Modification by Franchisor......................................14

          9.5.4.  Strict Compliance by Franchisee.................................14

10.  MARKS.    ...................................................................14

     10.1.  OWNERSHIP.............................................................14

     10.2.  USE...................................................................14

     10.3.  PROHIBITED USES.......................................................15

     10.4.  NOTICES...............................................................15

     10.5.  CONTROL OF PROCEEDINGS................................................15

     10.6.  DISCONTINUANCE OF USE.................................................15

     10.7.  INDEMNIFICATION.......................................................15

11.  RELATIONS....................................................................16

     11.1.  NATURE OF RELATIONSHIP................................................16

     11.2.  IDENTIFICATION........................................................16

     11.3.  OBLIGATIONS...........................................................16

12.  INDEMNIFICATION..............................................................16
</TABLE>


                                      iii

<PAGE>   5

<TABLE>
<S>                                                                               <C>
13.  TRADE SECRETS................................................................17

     13.1.  LIMITS ON USE.........................................................17

     13.2.  NONCOMPETITION........................................................17

            13.2.1.  Franchisee's Covenant Not to Compete During 
                         Term of Agreement........................................17

            13.2.2.  Solicitation of Customers....................................18

            13.2.3.  Solicitation of Employees....................................18

            13.2.4.  Employees' Covenants Not To Compete..........................18

            13.2.5.  Franchisee's Covenant Not to Compete Following Termination...18

            13.2.6.  Exceptions...................................................19

14.  MINIMUM PERFORMANCE STANDARDS AND OFFICE DEVELOPMENT REQUIREMENTS+...........19

     14.1.  MINIMUM GROSS BILLINGS................................................19

     14.2.  REMEDIES FOR FAILURE TO SATISFY MINIMUM PERFORMANCE STANDARDS.........19

     14.3.  OFFICE DEVELOPMENT REQUIREMNETS.......................................19

15.  IMAGE AND OPERATING STANDARDS................................................20

     15.1.  SERVICES..............................................................20

     15.2.  SPECIFICATIONS, STANDARDS AND PROCEDURES..............................20

     15.3.  COMPLIANCE WITH LAWS..................................................20

     15.4.  REPORTS...............................................................21

     15.5.  ACTIONS...............................................................21

     15.6.  BUSINESS RELATIONS - PROFESSIONAL CONDUCT.............................21

     15.7.  HIRING, TRAINING AND CONDUCT OF EMPLOYEES.............................21
</TABLE>


                                       iv

<PAGE>   6

<TABLE>
<S>                                                                               <C>
16.  INSURANCE....................................................................21

     16.1.  POLICIES..............................................................21

     16.2.  PROOF OF COVERAGE.....................................................21

     16.3.  ENDORSEMENTS..........................................................22

            16.3.1.  Additional Insured...........................................22

            16.3.2.  Cross-Liability..............................................22

            16.3.3.  Waiver of Subrogation........................................22

     16.4.  LOSS OF COVERAGE......................................................22

     16.5.  FAILURE TO MAINTAIN...................................................22

     16.6.  INSURANCE PROGRAMS....................................................22

     16.7.  OBLIGATION UNCONDITIONAL..............................................22

17.  COOPERATIVE ADVERTISING......................................................23

18.  LOCAL ADVERTISING BY FRANCHISEE..............................................23

     18.1.  REQUIRED ADVERTISING..................................................23

     18.2.  CONDUCT...............................................................23

     18.3.  APPROVALS.............................................................23

19.  ACCOUNTING, REPORTS, FINANCIAL STATEMENTS....................................24

     19.1.  MAINTENANCE...........................................................24

     19.2.  REPORTS...............................................................24

20.  PERIODIC REVIEWS, INSPECTIONS AND AUDITS.....................................24

     20.1.  PERIODIC REVIEWS......................................................24

     20.2.  INSPECTIONS...........................................................24

     20.3.  AUDITS................................................................25

21.  COMPUTERIZED MANAGEMENT AND OPERATIONAL SYSTEM...............................25

     21.1.  SOFTWARE LICENSE......................................................25
</TABLE>


                                       v

<PAGE>   7

<TABLE>
<S>                                                                               <C>
     21.2.  SOFTWARE UPDATE AND SUPPORT.  ........................................26

     21.3.  HARDWARE..............................................................26

     21.4.  HARDWARE MAINTENANCE..................................................26

     21.5.  INFORMATION RETRIEVAL.................................................26

22.  TRANSFER.....................................................................26

     22.1.  BY FRANCHISOR.........................................................26

     22.2.  BY FRANCHISEE.........................................................26

     22.3.  CHANGE OF BUSINESS FORM...............................................26

     22.4.  DEEMED ASSIGNMENT.....................................................27

     22.5.  FRANCHISOR'S RIGHT OF FIRST REFUSAL...................................27

     22.6.  FURTHER CONDITIONS....................................................27

            22.6.1.  Transfer to Franchisee's Corporation.........................27

            22.6.2.  Other Transfers..............................................28

            22.6.3.  Covenants Not to Compete Unaffected..........................29

     22.7.  ASSIGNMENT IN CASE OF DEATH OR INCAPACITY.............................29

            22.7.1.  Assignment to Original Signatory.............................29

23.  TERMINATION..................................................................30

     23.1.  TERMINATION WITH OPPORTUNITY TO CURE..................................30

     23.2.  TERMINATION WITH NO OPPORTUNITY TO CURE...............................30

     23.3.  OTHER TERMINATION RIGHTS..............................................31

     23.4.  LIQUIDATED DAMAGES....................................................31

24.  RIGHTS AND OBLIGATIONS AFTER TERMINATION OR EXPIRATION.......................32

     24.1.  PAYMENT OF AMOUNTS OWED...............................................32
</TABLE>


                                       vi

<PAGE>   8

<TABLE>
<S>                                                                               <C>
     24.2.  MARKS.................................................................32

     24.3.  TRADE SECRETS.........................................................32

     24.4.  CLIENT LISTS..........................................................32

25.  ENFORCEMENT..................................................................33

     25.1.  SEVERABILITY AND SUBSTITUTION.........................................33

     25.2.  WAIVER................................................................34

     25.3.  NONWAIVER.............................................................34

     25.4.  FORCE MAJEURE.........................................................34

     25.5.  SPECIFIC PERFORMANCE AND INJUNCTIVE RELIEF............................34

     25.6.  RIGHTS CUMULATIVE.....................................................35

     25.7.  GOVERNING LAW.........................................................35

     25.8.  ARBITRATION...........................................................35

     25.9.  BINDING EFFECT........................................................35

     25.10. MODIFICATION..........................................................35

     25.11. CONSTRUCTION..........................................................35

     25.12.  ATTORNEYS' FEES AND EXPENSES.........................................36

26.  NOTICES AND PAYMENTS.........................................................36

27.  MULTIPLE ORIGINALS...........................................................37
</TABLE>


                                      vii
<PAGE>   9

EXHIBIT "A"           FRANCHISE LOCATIONS

EXHIBIT "B"           TERRITORY

EXHIBIT "C"           MINIMUM PERFORMANCE STANDARDS

EXHIBIT "D"           OFFICE DEVELOPMENT REQUIREMENTS

EXHIBIT "E"           NONDISCLOSURE AND NONCOMPETITION AGREEMENT

EXHIBIT "F"           SOFTWARE LICENSE AGREEMENT


                                      viii
<PAGE>   10

                                REMEDYTEMP, INC.

                               FRANCHISE AGREEMENT


        This Franchise Agreement (this "AGREEMENT"), is made effective as of
_____________, 199__, ("EFFECTIVE DATE") by and between RemedyTemp, Inc., a
California corporation, having its principal place of business at 101
Enterprise, Aliso Viejo, California 92656 ("FRANCHISOR"), and __________________
____________________________________________ _________________ _________________
_________________________, (residing at / having its principal place of business
at) __________________________________ ("FRANCHISEE") with reference to the
following facts:

                                    RECITALS

        WHEREAS, Franchisor owns Trade Secrets (hereinafter defined) relating to
a unique system Franchisor has developed for providing temporary staffing and
placement services (the "REMEDY SYSTEM"), and the Remedy System and the business
of Franchisor, its licensees and its franchisees transacted in accordance with
the Remedy System, have acquired a distinctive, high-quality reputation and
public identity and have generated significant goodwill;

        WHEREAS, Franchisor has the exclusive right to use certain proprietary
service marks and other trademarks, service marks and logos connected with the
Remedy System as specified by Franchisor from time to time;

        WHEREAS, Franchisor, through its advertising and marketing programs, its
high-quality service and the Remedy System, has established a national
reputation and a demand for the qualified temporary personnel and the other
services it makes available to business and industry under the Marks
(hereinafter defined); and

        WHEREAS, Franchisee desires to obtain the benefits of the Remedy System
and the right to operate a franchised RemedyTemp temporary employment service
business using the Marks designated by Franchisor, upon the terms and conditions
herein set out.

        NOW, THEREFORE, Franchisor and Franchisee agree as follows:


                                 1. DEFINITIONS.

        Terms used in this Agreement and not otherwise defined herein shall have
the meanings set forth below:

        "ACCOUNTING PERIOD" shall mean Franchisor's monthly accounting period,
which currently varies from twenty-eight (28) to thirty-five (35) days, except
that the first Accounting Period under this Agreement shall be the portion of
Franchisor's monthly accounting period which commences on the Effective Date and
the last Accounting Period 


                                       1
<PAGE>   11

shall be the portion of Franchisor's monthly accounting period which ends with
the term of this Agreement.

        "AFFILIATE" shall mean any company directly or indirectly owned or
controlled by Franchisor that offers services or products, or transacts other
business with Franchisee.

        "AGREEMENT" shall mean this Franchise Agreement dated _________________,
199__.

        "APPROPRIATE FRANCHISEE" shall mean, with respect to any client or
customer, the Franchisee within whose protected territory that client's or
customer's business is situated.

        "CONTINUING FEES" shall mean a monetary amount equal to the greater of
(a) seven and one-half percent (7.5%) of Gross Billings (excluding all permanent
employee placement amounts), or (b) Franchisor's Share (hereinafter defined). In
no event shall the amount of the Continuing Fees be less than seven and one-half
percent (7.5%) of Gross Billings.

        "CONTRACT YEAR" shall mean, for the first Contract Year, the period of
twelve (12) consecutive Accounting Periods commencing from the Effective Date
and for each subsequent Contract Year, the period of twelve (12) consecutive
Accounting Periods commencing upon the anniversary of the Effective Date.

        "FRANCHISED BUSINESS" shall mean a license to use the Marks, the On-line
Operating Manual, and the Remedy System only and exclusively for the operation
of a RemedyTemp temporary employment service business as set forth in this
Agreement.

        "FRANCHISEE'S SHARE" shall mean a monetary amount equal to the Gross
Margin (hereinafter defined) after deducting therefrom the Continuing Fees
payable to Franchisor, the adjustments described in Section 5.2. of this
Agreement, and any other amounts due Franchisor under this Agreement or
otherwise. The Franchisee's Share shall be calculated during each Accounting
Period commencing on the date of the opening of the Franchised Business.

        "FRANCHISOR'S SHARE" for purposes of calculating the Continuing Fees for
each Accounting Period, shall be a percentage of the Gross Margin (hereinafter
defined) of the Franchised Business determined according to Sections 5.6. and
5.7., plus fifteen percent (15%) of Franchisee's billings for permanent employee
placement services during the Accounting Period, including liquidation fees.

        "GROSS BILLABLE HOURS" shall mean the total number of hours for which
temporary employees were placed with clients through the Franchised Business
during a particular time period.

        "GROSS BILLINGS" shall mean gross amounts received or receivable,
directly or indirectly, from or in connection with all services, consultation,
assistance or sales provided from, or through or attributable to the Franchised
Business regardless of where or to whom 


                                       2
<PAGE>   12

provided, including, without limitation, services of temporary and permanent
employees, excluding bona fide refunds and adjustments.

        "GROSS MARGIN" shall mean sums billed by Franchisor to customers of the
Franchised Business on account of temporary employee placement services after
deducting therefrom all Temporary Employee Expenses (hereinafter defined)
attributable to temporary employees.

        "INITIAL FRANCHISE FEE" shall mean a franchise fee of Eighteen Thousand
Dollars ($18,000.00), Eight Thousand Dollars ($8,000.00) of which shall be
designated as a non-refundable training fee as set forth in Section 7.3. of this
Agreement. If this Agreement is Franchisee's second or subsequent franchise
agreement, the amount of the franchise fee shall be Ten Thousand Dollars
($10,000.00).

        "INITIAL TERM" unless terminated sooner pursuant to Sections 7.3.,
14.2., or 23., the Initial Term shall expire ten (10) years from the Effective
Date.

        "LOCATION" shall mean the office or offices within the Territory
(hereinafter defined) from which the Franchised Business shall be conducted. The
Location shall be either (i) at the address set forth in Exhibit A attached
hereto and incorporated herein by this reference or (ii) at an address approved
by Franchisor pursuant to Section 3.1.

        "MANAGER" shall mean the person primarily responsible to coordinate and
manage the Franchised Business for Franchisee and who will devote full time to
the coordination and management thereof.

        "MARKS" shall mean "RemedyTemp," "Remedy," "Remedy Temporary Services,"
"Hire Intelligence," "Intelligent Staffing," "EDGE," "VSM," "The Intelligent
Temporary" and the related logotypes, and other service marks, trademarks, and
logos developed or owned by Franchisor that are designated by Franchisor, in its
sole discretion, for use in connection with the Franchised Business after the
Effective Date.

        "MINIMUM PERFORMANCE STANDARDS" shall mean the amount of average Gross
Billable Hours specified in Exhibit C attached hereto and incorporated herein by
this reference.

        "NATIONAL ACCOUNT CUSTOMERS" shall mean any customer designated as such
by Franchisor, based upon Franchisor's sole determination that, because such
customer conducts its business at multiple locations situated in more than one
licensed geographic territory of Franchisor, the account of such client or
customer shall be negotiated and secured either (i) by Franchisor or (ii) with
Franchisor's assistance and approval.

        "NATIONAL BUSINESS CONFERENCE" shall mean a meeting of Franchisor's
franchisees to be held from time to time at Franchisor's discretion.


                                       3
<PAGE>   13

        "NON-MARK BUSINESSES" shall mean temporary and regular employment
service businesses operated under trademarks, service marks, or logotypes other
than the Marks, offering services similar to those provided by the Franchised
Business, including but not limited to information technology, accounting and
legal temporary staffing businesses.

        "ON-LINE OPERATING MANUAL" shall mean the Franchisor's confidential
on-line automated library and procedural help system as well as any hardcopy
operating manuals provided by Franchisor to Franchisee, containing the Trade
Secrets, including, without limitation, specifications, standards and procedures
by which the Franchisee shall conduct the Franchised Business, as amended from
time to time by Franchisor.

        "PROTECTED CUSTOMER" shall mean a customer situated within the protected
territory of another franchisee of Franchisor.

        "REPURCHASE FORMULA" shall mean an amount equal to the average monthly
Franchisee's Share remitted by Franchisor to Franchisee during the twelve-month
period prior to Franchisor's election, multiplied by the number of months during
which this Agreement has been in effect up to, but not more than, six (6).

        "SOFTWARE" shall mean computer software used in connection with the
management and operation of the Franchised Business.

        "SUCCESSIVE AGREEMENT" shall mean a franchise agreement between
Franchisor and Franchisee for the Franchised Business, commencing immediately
following the expiration of the Initial Term of this Agreement subject to the
terms of Section 4., the term of which shall be five (5) years.

        "TEMPORARY EMPLOYEE EXPENSES" shall mean wages, payroll taxes, workers'
compensation insurance premiums, expenses and related charges, longevity pay,
holiday pay as described in the On-line Operating Manual, state employment
charges and taxes, any additional expenses pursuant to contractual agreements
with clients and, to the extent maintained by Franchisor, all insurance charges,
including, without limitation, liability insurance, policy premiums, policy
deductibles for covered losses or claim costs and expenses for any losses not
covered by an insurance policy attributable to temporary employees furnished by
the Franchised Business during the term of this Agreement.

        "TERRITORY" shall mean the protected geographic area, described in or
identified by the map attached as Exhibit "B" to this Agreement and incorporated
herein by this reference, within which the license granted under this Agreement
is exclusive to the Franchisee.

        "TRADE SECRETS" shall mean all customer lists, sales and promotional
information, employee lists, financial information furnished or disclosed to
Franchisee by Franchisor, the Software, the On-line Operating Manual, and other
information with respect to Franchisor, the Remedy System, customers of
Franchisor (i) of which Franchisee becomes aware as a result of its franchise
relationship with Franchisor, (ii) which has actual or potential economic value
to Franchisor from it not being generally known to other persons who could


                                       4
<PAGE>   14

obtain economic value from its disclosure or use, and (iii) which is the subject
of reasonable efforts by Franchisor to maintain its secrecy or confidentiality,
whether assembled and compiled by Franchisee or produced and provided by
Franchisor, and the physical embodiments of such information, all of which are
the confidential and trade secret property of Franchisor.


                             2. GRANT OF FRANCHISE.

        Franchisor hereby grants to Franchisee, and Franchisee accepts, subject
to and in accordance with the terms and conditions of this Agreement, the
Franchised Business.


                             3. TERRITORIAL RIGHTS.

        3.1. LOCATION. Franchisee shall conduct the Franchised Business from the
Location and such other address(es) as Franchisor shall approve in writing. If,
as of the Effective Date, the Location has not yet been selected, Franchisee
shall select the Location, subject to Franchisor's written approval. If any
Location is leased to the Franchisee, all such leases must be fully assignable,
and Franchisee shall provide copies of all such executed leases to Franchisor.
Franchisee shall commence operations at the Location within ninety (90) days
after the date of this Agreement.

        3.2. TERRITORY. Except as provided in Sections 3.4.1. and 14.2., so long
as Franchisee is in full compliance with the terms and conditions of this
Agreement, Franchisor shall not itself conduct or grant to any other person the
right to conduct a Remedy franchise or license from a location within the
Territory.

        3.3. RESTRICTIONS. Franchisee's license is limited to the Territory.
Franchisee shall not sell the services provided by the Franchisee through the
Franchised Business to customers situated in the protected territory of another
franchisee of the Franchisor. Franchisee shall not provide the services provided
by the Franchisee through the Franchised Business to customers situated in an
unlicensed geographic area absent prior written authorization from Franchisor.

        If Franchisee provides its services to any customer situated in an
unlicensed geographic area which subsequently becomes a Protected Customer of
another franchisee of Franchisor or, if for any other reason, Franchisee shall
sell the services provided through the Franchised Business to a Protected
Customer of another franchisee of Franchisor, upon being notified thereof,
Franchisee shall immediately relinquish all sales and service rights associated
with such customer to the Appropriate Franchisee for such Protected Customer.


                                       5
<PAGE>   15

                3.3.1. RELINQUISHMENT PROCEDURES. In the event of an
        encroachment on a protected territory as set forth in this Section 3.3.,
        Franchisee shall:

                      (i)    Coordinate the substitution of temporary employees
                             by the Appropriate Franchisee for those placed with
                             the Protected Customer by Franchisee in such a
                             manner as to minimize the impact of the
                             substitution on the Protected Customer; and

                      (ii)   Within five (5) days of becoming aware of the
                             encroachment, and prior to the substitution, (a)
                             notify the Protected Customer that further requests
                             for Remedy temporary staffing services should be
                             directed to the Appropriate Franchisee and (b)
                             provide the Protected Customer with a schedule for
                             substitution of temporary employees.

        3.4.  RESERVED RIGHTS.

                3.4.1. FRANCHISOR'S RESERVED RIGHTS. Franchisor reserves all
        rights not expressly granted to Franchisee hereunder. Without limiting
        the generality of the foregoing, Franchisor reserves the right, without
        geographic or other limitation, to:

                        (i)    Own and operate temporary and regular employment
                               service businesses offering services similar to
                               those provided by the Franchised Business,
                               including Non-Mark Businesses situated within the
                               Territory, and grant franchises to own and
                               operate same;

                        (ii)   Acquire and operate pre-existing personnel
                               companies as Non-Mark Businesses and grant
                               franchises to own and operate same;

                        (iii)  Provide billing, collecting, payroll, accounting
                               services and financing of receivables to other
                               firms; and

                        (iv)   Negotiate and enter into contracts with National
                               Account Customers to provide services offered by
                               the Franchised Business and require Franchisee to
                               service National Account Customer locations
                               within the Territory on the terms negotiated.

                3.4.2. FRANCHISEE'S RESERVED RIGHTS. Provided Franchisee is not
        in material default or breach of this Franchise Agreement, Franchisee
        reserves a 30-day right of first refusal with respect to any Non-Mark
        Business franchise offered by the Franchisor within the Territory,
        conditioned upon fulfillment, to Franchisor's satisfaction, of
        franchisee qualification criteria established by Franchisor, in its sole
        discretion, for such Non-Mark Business franchise.


                              4. TERM AND RENEWAL.

        4.1. INITIAL TERM. The Initial Term shall commence on the Effective
Date.

                                       6
<PAGE>   16

        4.2. SUCCESSIVE TERMS - FRANCHISEE'S OPTION. Subject to the conditions
of this Section 4., so long as the Franchisee has complied with this Agreement
and is in full compliance with this Agreement to Franchisor's satisfaction when
the Initial Term expires, and contingent upon the Franchisee's execution of
general releases, in form satisfactory to Franchisor, of all claims against
Franchisor and its officers, directors, employees and agents, Franchisee shall
have the option to enter into a Successive Agreement. The terms of the
Successive Agreement, including, without limitation, the levels of Continuing
Fees and other fees, shall be the same as the terms set forth in Franchisor's
then-standard form of franchise agreement for a new franchise of the type
granted hereunder, except that, under the Successive Agreement, no initial or
renewal franchise fee shall be charged the Franchisee. Franchisor shall have the
right to charge Franchisee for services that Franchisor renders to Franchisee or
expenses that Franchisor incurs in connection with such Successive Agreement.

        4.3. SUCCESSIVE TERMS - PROCEDURES. Franchisee shall notify Franchisor
in writing of its desire to enter into a Successive Agreement no earlier than
three hundred sixty (360) days and no later than one hundred eighty (180) days
prior to the expiration of the Initial Term. Time is of the essence.
Franchisee's failure to provide such written notice within the specified time
limitations shall constitute Franchisee's election not to enter into a
Successive Agreement. In the event any law applicable to such Successive
Agreement shall require additional notice, this Agreement shall be deemed
amended to conform with the minimum requirement of such law and, until such
additional notice has been given, this Agreement shall remain in effect on a
month-to-month basis.

                4.3.1. FRANCHISOR'S RESPONSIBILITIES. Upon receipt of
        Franchisee's notice, Franchisor shall determine whether Franchisee has
        complied and is in compliance with this Agreement to Franchisor's
        satisfaction. If so, Franchisor shall then deliver to Franchisee (i) a
        form Successive Agreement; (ii) general release forms; and (iii) any
        ancillary agreements and documents then customarily used by Franchisor
        in the grant of franchises of the type described in this Agreement. Each
        of these agreements shall be modified, as necessary, to conform to
        Section 4.2. hereof.

                4.3.2. FRANCHISEE'S RESPONSIBILITIES. Franchisee shall execute
        the agreements and releases described in Section 4.3.1. and return the
        executed documents to the Franchisor within thirty (30) days of
        Franchisee's receipt thereof. Franchisee's failure to execute and return
        the agreements and releases shall constitute Franchisee's election not
        to enter into a Successive Agreement.

        4.4. NO SUCCESSIVE AGREEMENT. In the event that a Successive Agreement
is not entered into and the Franchised Business is not transferred to a third
party pursuant to the terms of this Agreement, Franchisee shall, for a period of
time beginning at least thirty (30) days prior to and ending thirty (30) days
after the expiration of this Agreement, prepare, assist and cooperate with
Franchisor (in such manner determined by Franchisor) in the: (i) collection of
all accounts receivable due to Franchisor; (ii) transition of all temporary


                                       7
<PAGE>   17

employees; and (iii) the orderly transition of clients of the Franchised
Business to Franchisor, a franchisee of Franchisor, or designee of Franchisor.


                                    5. FEES.

        5.1. INITIAL FRANCHISE FEE. Upon execution of this Agreement, Franchisee
shall pay Franchisor an Initial Franchise Fee.

        5.2. CONTINUING FEES, UNCOLLECTIBLES, COLLECTION EXPENSES. Following the
end of each Accounting Period, Franchisee's Share shall be calculated by
deducting from Gross Margin the following amounts:

               (i)    the Continuing Fees;

               (ii)   Franchisee's pro-rata share of all receivables declared
                      uncollectible during the Accounting Period;

               (iii)  Franchisee's pro-rata share of all legal and other
                      out-of-pocket collection expenses incurred by Franchisor
                      related to Franchised Business billings;

               (iv)   to the extent that receivables remain uncollected beyond
                      one hundred twenty (120) days after the invoice date,
                      interest on Franchisee's pro-rata share of such
                      receivables up until the time they are either collected or
                      deemed uncollectible by Franchisor (at a monthly interest
                      rate of the lesser of one and one-half percent (1.5%) or
                      the maximum rate allowable by law); and

               (v)    at Franchisor's discretion, any other amounts owed by
                      Franchisee to Franchisor or any of its Affiliates.

        To the extent that any payments are received during the Accounting
Period on account of receivables previously deemed uncollectible, Franchisee's
Share shall be increased accordingly.

        5.3. PAYMENT OF FRANCHISEE'S SHARE. As long as this Agreement remains in
effect and Franchisee is not in default hereunder, Franchisor will pay to
Franchisee Franchisee's Share within fifteen (15) days after the end of each
Accounting Period.

        5.4. LATE PAYMENTS. If any amount payable by Franchisee to Franchisor or
any Affiliate of Franchisor under this Agreement or otherwise is not paid when
due, Franchisor shall be entitled, in addition to the amount due, to payment, as
liquidated damages, in an amount equal to the lesser of two percent (2%) per
month of the late payment from the date due until paid or the maximum rate
allowable under applicable law. This provision is neither an agreement by
Franchisor to accept any late payment nor a commitment by Franchisor to extend
credit or otherwise finance any aspect of the Franchised Business, and shall not
be construed as such.


                                       8
<PAGE>   18

        5.5. APPLICATION OF PAYMENTS. Franchisor shall have the right to apply
any payment(s) received from Franchisee to any amount(s) owed Franchisor or
Franchisor's Affiliates by Franchisee under this Agreement or otherwise
regardless of Franchisee's designation as to application of such payment(s).

        5.6. CALCULATION OF FRANCHISOR'S SHARE. Franchisor's Share shall be
calculated in accordance with the following Schedule of Total Temporary Employee
Hours Billed:


                                       9
<PAGE>   19

                                Schedule of Total
                Temporary Employee Hours Billed Per Contract Year
                -------------------------------------------------

<TABLE>
<CAPTION>
                                     Less Than         Percentage
           Greater                       or                of
             Than        and          Equal To        Gross Margin
          ----------   -------   ------------------  ---------------
<S>                               <C>                      <C>  
                   0              100,000 hours            40.0%
             100,000              200,000 hours            39.0%
             200,000              500,000 hours            37.0%
             500,000                                       35.0%
</TABLE>


        5.7. DETERMINATION OF GROSS MARGIN. The percentage of Gross Margin to be
used to calculate Franchisor's Share at the end of each Accounting Period shall
be determined according to Section 5.6. by applying the sum of (1) the total
number of temporary employee hours billed during that Accounting Period; plus
(2) the total number of temporary employee hours billed during all previous
Accounting Periods (if any) during the same Contract Year; plus (3) the total
number of temporary employee hours billed during the immediately preceding
Contract Year (if any).

        5.8. AGGREGATION OF HOURS OF OTHER BUSINESSES. The cumulative number of
temporary employee hours billed for purposes of this Section shall be the
aggregate of such hours for the Franchised Business and other Remedy Temporary
Services businesses owned by Franchisee, if any, for which one of the following
conditions are satisfied: (1) the protected territory of each other Remedy
Temporary Services businesses is contiguous with the Territory; or (2) if
Franchisee is a partnership or a corporation, all of the shareholders or
partners, as applicable, of such other franchises must constitute all of the
shareholders or partners of Franchisee under this Agreement.

        5.9. ALLOCATION OF TEMPORARY EMPLOYEE EXPENSES. Franchisee understands
and agrees that Franchisor may (but shall not be obligated to) maintain a
blanket policy of workers' compensation insurance covering temporary employees
furnished by the Franchised Business and temporary employees furnished by other
Remedy Temporary Services businesses. Franchisor shall have the right to
allocate to Franchisee a portion of the premiums for such insurance in
Franchisor's sole, good faith discretion based on the workers' compensation
claims experience of temporary employees furnished by the Franchised Business
during the term of this Agreement in relation to workers' compensation claims
experience of temporary employees furnished by other Remedy Temporary Services
businesses covered by such blanket policy of insurance. Franchisor may similarly
allocate state unemployment insurance premiums in its sole, good faith
discretion based on unemployment claim experience of temporary employees
furnished by the Franchised 


                                       10
<PAGE>   20

Business during the term of this Agreement in relation to such claims from other
Remedy Temporary Services businesses in the state in which the Territory is
situated.


                     6. COMMENCEMENT AS A REMEDY FRANCHISEE.

        6.1. TIME LIMITATIONS. Within ninety (90) days after the Effective Date,
Franchisee shall:

               (i)   Furnish and equip office space and facilities for the
                     Franchised Business which satisfy Franchisor's
                     specifications;

               (ii)  Cause staff who will perform tasks in connection with the
                     Franchised Business to satisfactorily complete the initial
                     training program described in Section 7. hereof;

               (iii) Obtain all required licenses, insurance policies; and 

               (iv)  Take all other actions necessary to commence operating the
                     Franchised Business.

        6.2. FRANCHISOR'S APPROVAL TO COMMENCE OPERATIONS. Franchisee shall not
conduct the Franchised Business or otherwise operate as a Remedy franchise until
Franchisee has complied with Sections 6. and 7. of this Agreement to
Franchisor's satisfaction.


                                  7. TRAINING.

        7.1. INITIAL TRAINING. Franchisor shall furnish for the Franchisee and
Manager, an initial ten (10) day training program covering topics in the
management of the Franchised Business which may include, but are not limited to,
the sales, service and operations of a franchised office. Additional employees
of Franchisee may be provided training at no charge to Franchisee; however, such
training shall be provided based upon space availability at regularly scheduled
training programs. Franchisee shall be responsible for all personal and employee
salaries, other compensation, expenses and other costs, including but not
limited to, travel and living expenses associated with attendance or
participation in the initial training program.

                7.1.1. TRAINING. The training shall include extensive classes in
        all aspects of the Franchised Business at the Franchisor's corporate
        headquarters located in Aliso Viejo, California, or such other place or
        additional places as may be designated by the Franchisor.

        7.2. COMPLETION OF TRAINING; ADDITIONAL EVALUATION. Franchisee and
Manager shall, as a condition subsequent to this Agreement, complete
Franchisor's training program to Franchisor's sole subjective satisfaction,
exercised in good faith. During the initial training program, Franchisor shall
have the right to evaluate Franchisee's and Manager's fitness to operate the
Franchised 


                                       11
<PAGE>   21

Business. The parties hereby expressly recognize and acknowledge that only the
Franchisor is capable of making this judgment due to its unique experience and
knowledge of the business methods involved in the operations of the Franchised
Business.

        7.3. FAILURE TO COMPLETE TRAINING/EVALUATION. Upon Franchisor's good
faith determination that Franchisee lacks fitness to operate as a franchisee, or
has failed to satisfactorily complete the training program, Franchisor shall
provide written notice of such determination to Franchisee and Franchisor may,
in its sole discretion elect to terminate this Agreement by repurchasing the
Franchise from the Franchisee for the Initial Franchise Fee less the
non-refundable training fee of Five Thousand Dollars ($5,000.00).

        7.4. NATIONAL BUSINESS CONFERENCE. Franchisor, at its sole discretion,
may sponsor a National Business Conference and may require the attendance of the
Franchisee and/or the Manager. The National Business Conference will be designed
to provide further training, provide information and facilitate discussions, on
topics of interest to franchisees and will be of a one (1) to four (4) day
duration. Franchisee shall be responsible for all personal and employee salaries
and other compensation, and other costs and expenses, including, but not limited
to, travel and living expenses, in connection with attendance at or
participation in such National Business Conference.


                8. EMPLOYMENT, BILLING, COLLECTION AND PAYMENT OF
                          TEMPORARY EMPLOYEE EXPENSES.

        8.1. FRANCHISOR'S OBLIGATIONS.

                8.1.1. EMPLOYMENT OF TEMPORARY EMPLOYEES. Temporary employees
        provided by the Franchised Business shall be employees of the Franchisor
        and Franchisor shall pay all Temporary Employee Expenses.

                8.1.2. BILLINGS AND COLLECTIONS. Franchisor shall bill customers
        for all regular and temporary placement services provided by the
        Franchised Business and shall collect all payments made by customers for
        all regular and temporary employee placement services provided by the
        Franchised Business (including liquidation fees paid for temporary
        employees hired on a regular basis by a customer). Franchisor shall
        endeavor in good faith to collect all billings made by Franchisor to
        customers of Franchisee and, in performing such work, shall apply
        substantially the same collection procedures and policies employed by
        Franchisor with its own customers. The payments and accounts receivable
        that arise from all regular and temporary employee placement services
        provided by the Franchised Business shall be property of Franchisor.


                                       12
<PAGE>   22

        8.2. FRANCHISEE'S OBLIGATIONS.

                8.2.1. TEMPORARY EMPLOYEES. Franchisee shall exercise its best
        efforts to recruit, screen, interview, test, hire, train, indoctrinate,
        assign, place and dispatch temporary employees on behalf of Franchisor
        in strict compliance with all applicable local, state, and federal law,
        including, without limitation, all laws related to employment
        discrimination. Prior to placement of any temporary employee through the
        Franchised Business, Franchisee shall obtain from such temporary
        employee a current application for employment in a form satisfactory to
        Franchisor. Franchisee shall maintain the original application in its
        files in accordance with retention policies as may be prescribed by
        Franchisor from time to time and shall promptly provide Franchisor with
        a copy of such application on request.

                8.2.2. CREDIT POLICIES. Franchisee shall adhere to all credit
        policies and practices that may be recommended by Franchisor from time
        to time. Franchisor reserves the right to review the creditworthiness of
        any new client and to set credit limitations for clients. Franchisee
        shall not provide services to clients deemed uncreditworthy or clients
        whose accounts Franchisor has deemed delinquent and shall not extend
        credit to any client in any amount exceeding the credit limits set by
        Franchisor for such client. In the event that Franchisor incurs
        collection expenses or any other losses or deems any receivables
        uncollectible in connection with any client or account for which
        Franchisee has failed to adhere to Franchisor's credit policies and
        practices, Franchisor shall be entitled to deduct all such expenses,
        losses or uncollectibles in calculating Franchisee's Share pursuant to
        Section 5.2.1.

                8.2.3. WORKERS' COMPENSATION RISK POLICIES. Franchisee shall
        adhere to all workers' compensation risk minimization policies that may
        be recommended by Franchisor from time to time. Franchisee shall
        investigate the nature of work for which temporary employees are
        provided and shall refrain from providing temporary employees to any
        client which, in Franchisor's opinion, involves an excessive risk of
        workers' compensation claims.

                8.2.4. TRANSMITTAL OF PAYMENTS. Franchisee shall immediately
        forward to Franchisor, without any deduction of any kind, any payment
        received by Franchisee from customers on account of billings made by
        Franchisor.

        8.3. NATURE OF COLLECTIONS RELATIONSHIP. Franchisor shall endeavor in
good faith to collect all billings made by Franchisor for accounts of
Franchisee, but Franchisor is not an agent, legal representative, joint
venturer, partner, employee or servant of Franchisee and shall not be a
fiduciary of Franchisee by reason of the billing and collection arrangements
described in this Agreement. Franchisor shall not be obligated to commence any
legal proceeding against any customer, and shall not be responsible to
Franchisee for any uncollected receivables unless due to its gross negligence or
willful malfeasance.


                                       13
<PAGE>   23

              9. ADDITIONAL SERVICES TO BE PROVIDED BY FRANCHISOR.

        9.1. OPENING PUBLICITY. Franchisor shall provide Franchisee with
information and materials with which Franchisee shall conduct a direct mail
advertising campaign prior to and upon commencement of the Franchised Business.

        9.2. MANAGEMENT ASSISTANCE. Franchisor shall provide the services of a
Franchisor representative to assist Franchisee in managing the Franchised
Business for a period of approximately five (5) days within the sixty (60) days
following commencement of operations of the Franchised Business. In order to
prevent dissemination of the Trade Secrets, absent written approval, Franchisee
is prohibited from retaining outside operations and marketing consultants, other
than legal and accounting counsel.

        9.3. ADDITIONAL GUIDANCE. Franchisor, at its sole discretion, may
require Franchisee to provide operating, accounting, and other reports and may
conduct inspections or authorize its representatives to conduct inspections of
the Franchised Business operations and records. Franchisor shall review such
reports and/or inspections and, on the basis thereof, may provide guidance with
respect to (a) management and operation of the Franchised Business; (b)
advertising standards and operating procedures used by Remedy franchisees; (c)
acquisition of supplies, insurance and other products and services; (d)
administrative, bookkeeping, accounting and general operating and management
procedures; (e) employee training; (f) use of the Software; and (g) such other
matters as Franchisor deems necessary, appropriate or advisable. Franchisor may
furnish guidance through Franchisor's confidential On-line Operating Manual,
bulletins, written correspondence, meetings, or personal consultations with
Franchisee. Upon Franchisee's reasonable request, Franchisor may furnish
additional guidance with respect to the operation of the Franchised Business.

        9.4. ACQUISITION OF GOODS AND SERVICES. Franchisor shall assist
Franchisee in identifying sources of certain goods and/or services that
Franchisee may use in connection with the operation of the Franchised Business.

        9.5. ON-LINE OPERATING MANUAL.

                9.5.1. CONFIDENTIAL NATURE. Whereas, Franchisor's confidential
        On-line Operating Manual contains Trade Secrets related to the operation
        of Franchisor's business, the Franchised Business, and other Remedy
        franchisees, Franchisee is strictly prohibited from disclosing the
        On-line Operating Manual or any part thereof to any person or entity
        other than Franchisee's employees without Franchisor's prior express
        written consent. Any such disclosure shall be deemed to constitute a
        material breach of this Agreement and shall constitute just cause for
        termination of this Agreement by the Franchisor pursuant to Section
        23.2. of this Agreement.

                9.5.2. CONTENTS. The On-line Operating Manual contains mandatory
        specifications, standards and operating procedures prescribed from time
        to time by Franchisor for Remedy franchisees and information concerning
        other obligations of 


                                       14
<PAGE>   24

        Franchisee and the operation of the Franchised Business. The On-line
        Operating Manual may also contain recommended specifications, standards
        and procedures.

                9.5.3. MODIFICATION BY FRANCHISOR. Franchisor shall have the
        right, in its sole discretion, to modify the On-line Operating Manual
        from time to time to reflect changes in the various attributes
        associated with or constituting part of the Remedy System including,
        without limitation, image, methods, standards, specifications and
        procedures.

                9.5.4. STRICT COMPLIANCE BY FRANCHISEE. Franchisee expressly
        agrees to conduct the Franchised Business in strict compliance with the
        specifications, standards and operating procedures established by
        Franchisor and incorporated in the On-line Operating Manual, as modified
        by Franchisor from time to time.


                                   10. MARKS.

        10.1. OWNERSHIP. Franchisee's license to use the Marks derives only from
this Agreement. This Agreement confers no goodwill or other interest in the
Marks other than the non-exclusive right to use them in connection with the
Franchised Business for the duration of this Agreement. Franchisee acknowledges
and agrees that all goodwill resulting from Franchisee's use of the Marks shall
inure exclusively to Franchisor's benefit. Franchisee shall not sub-franchise,
sub-license or otherwise authorize any other person to use the Marks, except in
connection with the use of training materials by clients of the Franchised
Business as expressly permitted in the Operating Manual. In the event that
Franchisor authorizes and licenses Franchisee to use additional proprietary
trade and service marks or commercial symbols from time to time during the
duration of this Agreement, all provisions of this Agreement which apply to the
Marks shall apply equally to all such additional marks and symbols.

        10.2. USE. Franchisee shall only use the Marks to identify the
Franchised Business. Franchisee shall prominently display the Marks on
stationery, invoices, packaging and supply materials and in connection with
advertising and marketing of the Franchised Business pursuant to the
specifications, standards and operating procedures set forth in the On-line
Operating Manual.

               In order to protect the goodwill and reputation associated with
the Marks, Franchisee further covenants and agrees as follows:

               (a) A reasonable number of samples of all uses of the Marks shall
be submitted to Franchisor for its review at any time upon Franchisor's
reasonable request therefor.

               (b) Franchisee's use of the Marks shall not reflect adversely
upon the good name of Franchisor or upon the goodwill and reputation associated
with the Marks.


                                       15
<PAGE>   25

               (c) Franchisee acknowledges that the goodwill of the Marks is
dependent on satisfactory customer service. Therefore, Franchisee agrees to use
all commercially reasonable efforts to provide customer service at all locations
of the Franchised Business at a level of quality commensurate with that
presently provided at other Franchisor locations.

        10.3. PROHIBITED USES. Franchisee shall not use the Marks as part of any
corporate or trade name or with any prefix, suffix, or modifying words, terms,
designs, or symbols other than logos authorized for use by Franchisee under this
Agreement. Franchisee shall not use the Marks in any modified form, in
connection with performance of any unauthorized services, or in any other
manner, unless expressly authorized in writing by Franchisor. Franchisee shall
not use any of the Marks in signing any contract, check, purchase agreement,
negotiable instrument or other legal obligation, application for any license or
permit, or in any manner that may result in liability of Franchisor for any debt
or obligation of Franchisee whatsoever.

        10.4. NOTICES. Franchisee shall give such notices of trade and service
mark registrations as Franchisor specifies. Franchisee shall obtain such
fictitious or assumed name registrations as applicable law requires and shall
file statements of abandonment of use of such fictitious or assumed names as
applicable law requires or when it becomes appropriate to do so. Franchisee
shall immediately notify Franchisor of any apparent infringement of or challenge
to Franchisee's use of the Marks, or claim by any person of any rights in the
Marks, and Franchisee shall not communicate with any person other than
Franchisor and Franchisor's counsel in connection with any such infringement,
challenge, or claim.

        10.5. CONTROL OF PROCEEDINGS. Whereas the license to the Marks granted
under this Agreement is non-exclusive, Franchisor retains sole discretion to
take or refrain from taking any action in connection with any possible or actual
infringement, challenge or claim described in this Section 10. Franchisor
retains the exclusive right to control any litigation, Patent and Trademark
Office or other proceeding that in any way relates to any of the Marks.

        10.6. DISCONTINUANCE OF USE. In the event that Franchisor determines
that Franchisor and/or Franchisee should modify or discontinue use of any or all
of the Marks, and/or use one or more additional or substitute trade or service
marks, Franchisee shall comply with Franchisor's directions to modify or
otherwise discontinue use of such Marks within such reasonable time and pursuant
to such directions that Franchisor specifies to Franchisee in writing.
Franchisor shall have no obligation to compensate Franchisee for any costs that
Franchisee incurs in connection with any such modification or discontinuance.

        10.7. INDEMNIFICATION. So long as Franchisee's use of the Marks complies
with the terms of this Agreement, including, without limitation, this Section
10. and the On-line Operating Manual, Franchisor shall indemnify Franchisee
against and reimburse Franchisee for all damages for which Franchisee is held
liable in any proceeding arising from Franchisee's use of the Marks and for all
costs that Franchisee reasonably incurs in defense of any such claim against
Franchisee or in any such proceeding in which Franchisee is named as 


                                       16
<PAGE>   26

a party, provided Franchisor receives timely written notice of any such claim
from Franchisee, has the right to fully control the defense of any such claim
and receives Franchisee's full cooperation in such defense.


                                 11. RELATIONS.

        11.1. NATURE OF RELATIONSHIP. Franchisor and Franchisee are independent
businesses and/or businesspersons, have dealt at arm's length in entering into
this Agreement, and will continue to deal at arms length as independent
contractors for the duration of this Agreement. Franchisor and Franchisee shall
have no agency, joint venture, employer-employee, partnership, fiduciary, or
other special relationship.

        11.2. IDENTIFICATION. In all transactions with clients, patrons,
suppliers, public officials and Franchisee's employees and colleagues,
Franchisee shall conspicuously identify itself as the operator of the Franchised
Business under a franchise from Franchisor. Franchisee shall place such other
notices of independent ownership on forms, business cards, stationery,
advertising and other materials as Franchisor may from time to time require.

        11.3. OBLIGATIONS. Except as this Agreement expressly authorizes,
neither Franchisee nor Franchisor shall make any express or implied agreement,
warranty, guaranty or representation or incur any debt, in the name of or on
behalf of the other. Neither Franchisee nor Franchisor shall represent that
their relationship is other than that of independent contractors or Franchisor
and Franchisee. Neither Franchisee nor Franchisor shall have any obligation or
liability under any agreement, representation, or warranty made by the other
that is not expressly authorized by this Agreement. Franchisor shall have no
obligation for any damages to any person or party that arises directly or
indirectly from the Franchised Business whether caused by Franchisee's negligent
or willful action or failure to act. Franchisor shall have no liability for any
sales, use, occupation, excise, gross receipts, income, property, license, or
other fees or taxes, whether levied upon Franchisee, the Franchised Business, or
Franchisee's property, or upon Franchisor, in connection with services rendered
or activities or business conducted by Franchisee or payments to Franchisor
pursuant to this Agreement.


                              12. INDEMNIFICATION.

        Franchisee shall indemnify and hold Franchisor, and Franchisor's
shareholders, directors, officers, employees, agents, attorneys, successors in
interest and assignees harmless against and promptly reimburse them for, any and
all loss, damages, liability and attorneys' fees and other costs and expenses
incurred by any of them as a result of any violation of this Agreement by, or
any act of omission or commission on the part of Franchisee, or any of its
agents, servants or employees, and from all claims demands losses, costs,
damages (including consequential and punitive damages), suits, judgments,
penalties, expenses and liabilities of any kind or nature whatsoever arising
directly or indirectly out of or in connection with the Franchised Business as a
result of any such violation or act of 


                                       17
<PAGE>   27

omission or commission by franchisee, or any of its agents, servants, or
employees. Franchisor shall have the right to defend any such claim against
Franchisor at Franchisee's expense. This indemnity shall continue in full force
and effect after and regardless of this Agreement's expiration or termination.


                               13. TRADE SECRETS.

        Franchisee agrees that all Trade Secrets are and will remain the
confidential and trade secret property of Franchisor. Upon expiration or
termination of this Agreement for any reason, and as a condition precedent to
receiving payment of any sums due from Franchisor upon such expiration or
termination, Franchisee shall immediately return to Franchisor all material
containing Trade Secrets.

        13.1. LIMITS ON USE. Franchisee acknowledges and agrees that ownership
of all right, title and interest in the Trade Secrets are and shall remain
vested solely in Franchisor and Franchisee disclaims any right or interest
therein or the goodwill derived therefrom. Franchisee shall acquire no interest
in the Trade Secrets other than the right to use them in developing and
conducting the Franchised Business during this Agreement's term. Franchisee
shall not challenge or contest the right, title or interest of Franchisor in and
to the Trade Secrets. Franchisee's duplication or use of the Trade Secrets in
any other endeavor or business shall constitute an unfair method of competition.
Franchisee shall:

               (i)    not use the Trade Secrets in any business or other
                      endeavor other than in connection with the Franchised
                      Business;

               (ii)   maintain absolute confidentiality of the Trade Secrets
                      during and after this Agreement's term;

               (iii)  make no unauthorized copy of any portion of the Trade
                      Secrets, including, without limitation, the On-line
                      Operating Manual, bulletins, supplements, confidential
                      correspondence, or other confidential communications,
                      whether written or oral; and

               (iv)   implement, maintain, and diligently utilize all reasonable
                      procedures prescribed from time to time by Franchisor to
                      prevent unauthorized use and disclosure of the Trade
                      Secrets, including, without limitation, restrictions on
                      disclosure to employees and use of non-disclosure and
                      non-competition provisions as Franchisor prescribes in
                      employment agreements with employees who may have access
                      to the Trade Secrets. Promptly upon Franchisor's request,
                      Franchisee shall deliver executed copies of such
                      agreements to Franchisor.

        13.2. NONCOMPETITION.

                13.2.1. FRANCHISEE'S COVENANT NOT TO COMPETE DURING TERM OF
        AGREEMENT. Franchisee recognizes that Franchisor's Trade Secrets are the
        underpinning of Franchisor's business, and protection of the Trade
        Secrets is a matter of critical importance to Franchisor, and Franchisee
        acknowledges Franchisor's need to protect the Trade Secrets against
        unauthorized use or disclosure as well as 


                                       18
<PAGE>   28

        Franchisor's simultaneous need to encourage free exchange of ideas and
        information among Remedy franchisees. Franchisee agrees that neither
        Franchisee, nor, as applicable, any shareholder who owns more than three
        percent (3%) of the outstanding capital stock of Franchisee, nor any
        general partner, director, officer, manager nor other key employee of
        Franchisee, nor the spouse or immediate family member of any such person
        shall directly or indirectly conduct or hold an ownership interest,
        directly or indirectly, in any temporary employment service, regular
        employment service, or other similar competing business or program, or
        any entity that grants franchises or licenses to others to conduct or
        operate similar or competing systems or businesses during the term of
        this Agreement. Accordingly, Franchisee shall have all applicable
        persons execute the Nondisclosure and Non-Competition Agreement attached
        hereto as Exhibit E. Franchisee's promise to deal exclusively with
        Franchisor is a significant element of the consideration for which
        Franchisor grants the rights in this Agreement and Franchisor has
        entered into this Agreement in reliance upon such promise.

                13.2.2. SOLICITATION OF CUSTOMERS. Franchisee shall not, without
        the prior written consent of Franchisor, within the Territory, either
        directly or indirectly, on its own behalf or in the service or on behalf
        of others, solicit, divert or appropriate to any competing business, any
        person or entity which is, or was at any time during the preceding two
        (2) year period, a customer of the Franchised Business.

                13.2.3. SOLICITATION OF EMPLOYEES. Franchisee shall not, either
        directly or indirectly, on its own behalf or on the behalf of others,
        solicit, divert or hire away, or attempt to solicit, divert or hire
        away, to any competing business, any person employed by Franchisor,
        whether or not such employee is a full-time or temporary employee of
        Franchisor, whether or not such employment was pursuant to a written
        agreement and whether or not such employment was for a determined period
        or was at will; nor will Franchisee solicit, divert or hire away or
        attempt to solicit, divert or hire away to the Franchised Business or
        any competing business any such employee of any licensee or franchisee
        of Franchisor, without the prior written consent of such licensee or
        franchisee of Franchisor.

                13.2.4. EMPLOYEES' COVENANTS NOT TO COMPETE. Franchisee shall
        obtain from each of its employees within five (5) days after the date of
        this Agreement, or the date of employment of each employee, whichever is
        later, covenants and agreements not to compete, in form and substance
        satisfactory to Franchisor. Such covenants and agreements shall be for
        the benefit of and enforceable by Franchisor against the employee. In
        the event that Franchisee becomes aware of any actual or threatened
        violation of any such covenants and agreements by any of its employees,
        Franchisee shall promptly and fully advise Franchisor in writing of all
        related facts known to Franchisee. Franchisee may take action to prevent
        or stop any such violation as it deems appropriate, at its own expense,
        except that, it may not waive its rights or give any release without the
        express written consent of Franchisor. Franchisor may request that
        Franchisee take action or may take action itself to 


                                       19
<PAGE>   29

        prevent or stop any such violation. Franchisee will cooperate with
        Franchisor in all ways reasonably requested by Franchisor to prevent or
        stop any such violation, including, without limitation, instituting or
        permitting to be instituted in the name of Franchisee any demand, suit
        or action which Franchisor determines to be necessary or appropriate. If
        Franchisor makes any such demand, the suit or action will be maintained
        and prosecuted at the expense of Franchisor unless otherwise agreed.

                13.2.5. FRANCHISEE'S COVENANT NOT TO COMPETE FOLLOWING
        TERMINATION. Upon expiration or termination of this Agreement for any
        reason, Franchisee and, as applicable, its partners and its shareholders
        shall not, for a period of two (2) years thereafter, have any interest
        as an owner, manager, employee, operator or consultant or in any other
        capacity in any business, venture, program or enterprise the primary
        function of which is to provide temporary or permanent employee
        placement within the Territory or within fifty (50) miles of the
        Territory.

                13.2.6. EXCEPTIONS.

                        13.2.6.1. PRIOR AUTHORIZATION UNDER SEPARATE AGREEMENT.
                The foregoing restrictions shall not prohibit Franchisor from
                entering into a separate written agreement prior to entering
                into this Agreement whereby Franchisee may be permitted to
                continue to own and operate such business during the term of
                this Agreement or following the expiration or termination of
                this Agreement; provided, however, that Franchisee shall in no
                event provide permanent placement services for any temporary
                services employee of the Franchisor through any permanent
                employment placement service so authorized.

                        13.2.6.2. PUBLICLY-TRADED STOCK. The restrictions in
                this Section 13.2. shall not apply to ownership of securities
                traded on a nationally recognized stock exchange that constitute
                less than three percent (3%) of the shares of the class of
                securities issued and outstanding, or to the conduct of other
                franchised businesses pursuant to franchise agreements with
                Franchisor.


                      14. MINIMUM PERFORMANCE STANDARDS AND
                        OFFICE DEVELOPMENT REQUIREMENTS+.

        14.1. MINIMUM GROSS BILLINGS. During each year during the term of this
Agreement, Franchisee's average Gross Billable Hours shall be not less than the
Minimum Performance Standards.

        14.2. REMEDIES FOR FAILURE TO SATISFY MINIMUM PERFORMANCE STANDARDS.
Franchisor shall determine Franchisee's compliance with the Minimum Performance
Standards within sixty (60) days after each anniversary date of this Agreement.
If Franchisee at any time fails to satisfy the Minimum Performance Standards,
Franchisor shall have the option, exercisable at any time within ten (10) months


                                       20
<PAGE>   30

after the end of any year in which the Minimum Performance Standards are not
satisfied, to either (a) purchase the Franchised Business by paying to
Franchisee an amount calculated in accordance with the Repurchase Formula; or
(b) itself operate a Remedy Temporary Services business within the Territory; or
(c) grant a franchise to others to do so (in which event Franchisee shall have
no right of first refusal with respect thereto). Franchisor shall exercise its
option by providing written notice to Franchisee of its election to do so.

        If Franchisor elects to purchase the Franchised Business, upon such
purchase, this Agreement shall be terminated as if terminated by Franchisor
pursuant to the provisions of Section 23. hereof. Franchisor's payment of the
Repurchase Formula amount shall be made in two (2) equal monthly installments of
principal, without interest, beginning ninety (90) days following the effective
date of such termination.

        14.3 OFFICE DEVELOPMENT REQUIREMENTS. Franchisee shall open the number
of office Locations within the geographical areas specified and by the
designated time as set forth on the office development requirements attached
hereto as Exhibit D. In the event that Franchisee fails to open an office within
the geographical territory by the designated time pursuant to Exhibit D,
Franchisor shall have the right to unilaterally modify the Franchise Agreement
to eliminate such geographical area from the Territory and shall be free to
operate or license/franchise to a third party the right to operate a Remedy
franchised business within such area.


                       15. IMAGE AND OPERATING STANDARDS.

        15.1. SERVICES. Franchisee shall offer all services designated by
Franchisor. Franchisee shall not, without Franchisor's written approval, offer
any services or products in connection with the Franchised Business that are not
authorized by Franchisor.

        15.2. SPECIFICATIONS, STANDARDS AND PROCEDURES. Franchisee acknowledges
that every detail of the Franchised Business's operation, appearance, supplies
used, and services offered is critically important to Franchisor, other Remedy
franchisees, and to Franchisee's clients and customers. Absent written consent,
Franchisee shall devote full time to development of the Franchised Business in
accordance with Franchisor's standards. Franchisee shall comply with all
mandatory specifications, standards and operating procedures, regardless of
whether these appear in the On-line Operating Manual, or are communicated to
Franchisee in writing or by other means, relating, without limitation, to:

               (i)    conduct of Franchisee's employees;

               (ii)   appearance and decor and standards of services and conduct
                      of the Franchised Business;

               (iii)  signage and advertising;

               (iv)   equipment;

               (v)    supplies and suppliers;

               (vi)   computer hardware and software systems; and

               (vii)  days and hours during which the Franchised Business will
                      operate, receive personnel and telephone calls, and be
                      open to provide service to clients.


                                       21
<PAGE>   31

        15.3. COMPLIANCE WITH LAWS. Franchisee shall conduct the Franchised
Business in compliance with all applicable laws, ordinances and regulations,
including, without limitation, all laws and regulations relating to insurance,
unemployment insurance and withholding and payment of federal, state and local
income taxes. Franchisee shall obtain and maintain in Franchisee's name all
required licenses, permits and certificates relating to the conduct of the
Franchised Business. Upon Franchisor's request, Franchisee shall immediately
transmit copies of each such license, permit and certificate to Franchisor.

        15.4. REPORTS. Within five (5) days after receiving any report or notice
from any government agency or department, or from any licensing organization,
Franchisee shall deliver to Franchisor a complete copy of such report or notice.

        15.5. ACTIONS. Franchisee shall notify Franchisor in writing, as soon as
possible, but not later than five (5) days after commencement of any action,
suit or proceeding against the Franchisee or the Franchised Business, or after
issuance of any order, writ, injunction, award or decree of any court or
government agency concerning the Franchisee or the Franchised Business.

        15.6. BUSINESS RELATIONS - PROFESSIONAL CONDUCT. In all dealings with
clients and customers, suppliers, Franchisor, Franchisee's own employees and all
others, Franchisee shall adhere to the highest standards of ethical and
professional conduct, honesty, integrity, good faith and fair dealing.
Franchisee shall use its best efforts to develop, maintain and promote the
Franchised Business and its public image. Franchisee shall refrain from any
business practice that Franchisor determines may injure Franchisor's business,
other franchisees of Franchisor or the goodwill associated with the Marks.

        15.7. HIRING, TRAINING AND CONDUCT OF EMPLOYEES. Franchisee shall have
exclusive responsibility for all obligations that arise from employment and
compensation of Franchisee's employees and, except as set forth in Section 7.,
for the proper training of employees in the operation of the Franchised
Business. Franchisee shall require all employees to conduct themselves at all
times in a professional and courteous manner.


                                 16. INSURANCE.

        16.1. POLICIES. During this Agreement's term, Franchisee shall, at its
sole cost and expense, maintain insurance policies issued by carriers with an
A.M. Best rating of "A: Class X," or better, and in forms satisfactory to
Franchisor, covering the risks enumerated and in at least the amounts of
coverage specified in the On-line Operating Manual. Franchisor, in its sole
discretion, may from time to time increase or decrease the amounts of coverage
required under such insurance policies. Franchisor may from time to time require
different or additional kinds of insurance, such as excess liability insurance,
to reflect 


                                       22
<PAGE>   32

inflation, identification of new risks, changes in law or standards of
liability, higher damage awards or other changes in relevant circumstances.

        16.2. PROOF OF COVERAGE. Franchisee shall provide evidence satisfactory
to Franchisor that such insurance policies are in force at least ten (10) days
before commencing the Franchised Business. Furthermore, Franchisee shall provide
Franchisor with copies of all required insurance policies and related documents
within ten (10) days following any request by Franchisor for such disclosure.
Franchisee shall provide Franchisor with satisfactory evidence of renewal of
required insurance policies fifteen (15) days prior to the expiration of any
such policies. Satisfactory evidence shall consist, at a minimum, of binders of
coverage or certificates of insurance including copies of required endorsements
issued by the insurance carrier or an authorized representative thereof.


                                       23
<PAGE>   33

        16.3. ENDORSEMENTS.

                16.3.1. ADDITIONAL INSURED. The Comprehensive General Liability,
        Automobile Liability and Errors and Omissions (Professional Liability)
        Insurance policies required under this Agreement shall be endorsed to
        show Franchisor, its officers, directors, agents and employees, as
        additional insureds thereunder with respect to Franchise operations
        performed by or on behalf of the named insured. These endorsements shall
        provide that insurance for the additional insureds shall be primary and
        not contributing with any other insurance maintained by the additional
        insureds.

                16.3.2. CROSS-LIABILITY. The Comprehensive General Liability,
        Comprehensive Automobile Liability and Errors and Omissions
        (Professional Liability) policies required under this Agreement shall be
        endorsed to show that each such policy applies separately to each
        insured against which claim is made or suit is brought, except with
        respect to the limits of the insurance company's liability.

                16.3.3. WAIVER OF SUBROGATION. Franchisee's Workers'
        Compensation and Errors and Omissions (Professional Liability) policies
        shall be endorsed to show that the respective insurers agree to waive
        all rights of subrogation against the Franchisor, its officers,
        directors, agents and employees.

        16.4. LOSS OF COVERAGE. The required insurance policies shall include a
provision requiring insuring companies to provide not less than thirty (30) days
written notice to Franchisor of any intent to cancel, not to renew, or to
materially alter or reduce the required insurance. Franchisee shall not alter,
reduce, cancel, or fail to renew or replace the required insurance without prior
written consent of Franchisor, which shall be at Franchisor's sole discretion
but not unreasonably withheld and which, if given, shall not waive any other
rights of Franchisor.

        16.5. FAILURE TO MAINTAIN. If Franchisee fails for any reason to
maintain all required insurance policies, or to furnish evidence satisfactory to
Franchisor that such insurance policies are in force, Franchisor shall have the
option, but not the obligation, in addition to Franchisor's other rights and
remedies, to obtain insurance on Franchisee's behalf. In such circumstances
Franchisee shall cooperate with Franchisor in Franchisor's efforts to obtain and
maintain such insurance; promptly execute all forms or instruments; allow any
inspections of the Franchised Business appropriate or necessary to obtain such
insurance; and pay Franchisor on demand all costs and premiums incurred by
Franchisor.

        16.6. INSURANCE PROGRAMS. Franchisor may, but is not required to,
establish programs for its franchisees, including Franchisee, for any of the
required insurance coverage. Franchisee shall enroll and maintain its
participation in any such programs, if requested to do so by Franchisor.

        16.7. OBLIGATION UNCONDITIONAL. Separate insurance that Franchisor from
time to time maintains shall not effect Franchisee's obligation to maintain
insurance as 


                                       24
<PAGE>   34

described in this Section 16. Franchisor shall have no liability for the
sufficiency of insurance that Franchisor requires Franchisee to maintain, that
Franchisor maintains on Franchisor's behalf, or that Franchisor obtains for
Franchisee pursuant to this Section 16.


                          17. COOPERATIVE ADVERTISING.

        At such times as Franchisor deems appropriate, Franchisor may, but shall
not be obligated to, delineate or modify the boundaries of a marketing region
that encompasses the Territory for purposes of administering a cooperative
advertising program among Remedy franchisees in that region. If Franchisor
establishes any such region, Franchisee shall participate in cooperative
advertising in the same manner and to the same extent as a majority of Remedy
offices in the region elect. The size and composition of such region and any
other marketing regions delineated by Franchisor shall be binding upon
Franchisee. Each Remedy franchisee in such region shall have the right to cast
one vote for each Franchised Business operated by such franchisee in such region
and the Franchisor shall, similarly, have the right to cast one vote for each
Remedy office operated by Franchisor in such region, in all questions considered
by the members of such region.


                      18. LOCAL ADVERTISING BY FRANCHISEE.

        18.1. REQUIRED ADVERTISING. Franchisee shall provide and maintain
suitable signs approved by Franchisor identifying the Franchised Business as a
Remedy franchise, and advertise Franchisee's offices and services in conformity
with the On-line Operating Manual. Franchisee shall secure at least one "Yellow
Page" advertisement in the primary telephone directory for the Territory, using
ad copy approved by Franchisor. Franchisee shall maintain a computerized mailing
list of the Franchised Business' clients for direct mailing purposes and shall
promptly provide a copy of such list to Franchisor upon request.

        18.2. CONDUCT. Franchisee shall advertise the services offered by the
Franchised Business factually, ethically and in good taste in Franchisor's
judgment. Advertising by Franchisee shall be subject to Franchisor's approval as
provided in Section 18.3. Franchisee shall refrain from any advertising
technique or program that Franchisor determines may injure Franchisor's
business, other franchisees of Franchisor or the goodwill associated with the
Marks.

        18.3. APPROVALS. Franchisee shall submit to Franchisor, before use,
samples of all local advertising materials, and descriptions of all local
advertising programs, not prepared or previously approved by Franchisor, for
Franchisor's approval. Franchisee shall not use any advertising material or
program that Franchisor disapproves. Franchisor's failure to provide Franchisee
written notice of Franchisor's decision concerning any such submission within
ten working (10) days after Franchisor receives the submission shall constitute
Franchisor's approval.


                                       25
<PAGE>   35

                 19. ACCOUNTING, REPORTS, FINANCIAL STATEMENTS.

        19.1. MAINTENANCE. Franchisee shall, at Franchisee's expense, maintain
true business records and books of account at the Location according to
generally accepted accounting principles and other methods and procedures
prescribed by Franchisor. All such records shall be open to inspection and
copying by Franchisor and/or Franchisor's authorized representatives at the
Location during regular business hours or at other reasonable times requested by
Franchisor. Franchisee shall cooperate in Franchisor's inspection and copying.
Franchisee shall keep and preserve, for at least six (6) years from the dates of
their preparation, business tax returns, reports, and complete and accurate
financial records for the Franchisee's Franchised Business.

        19.2. REPORTS. Franchisee shall furnish Franchisor the following items,
signed and verified by Franchisee, in the form and manner that Franchisor
prescribes from time to time:

               (i)    within thirty (30) days after the end of each calendar
                      quarter, a profit and loss statement for the preceding
                      calendar quarter and a year-to-date profit and loss
                      statement for the Franchised Business;

               (ii)   within ninety (90) days after the end of Franchisee's
                      fiscal year, a balance sheet and an annual profit and loss
                      statement reflecting all year-end adjustments for the
                      Franchised Business prepared and certified by an
                      independent certified public accountant;

               (iii)  upon request, any requested Social Security reports,
                      Immigration and Naturalization Service reports or forms,
                      state and federal unemployment reports, federal income tax
                      returns, state, county or city income, franchise, or other
                      tax returns, and other federal, state or other
                      governmentally mandated reports; and

               (iv)   such other reports as required under the On-Line Operating
                      Manual from time-to-time.


                  20. PERIODIC REVIEWS, INSPECTIONS AND AUDITS.

        20.1. PERIODIC REVIEWS. From time to time, at times that Franchisor
designates, Franchisee and Manager shall meet with Franchisor's representatives
to discuss and review the Franchised Business' operations, status and financial
performance. 

        20.2. INSPECTIONS. To determine whether Franchisee and the Franchised
Business are complying with this Agreement and with specifications, standards
and operating procedures prescribed by Franchisor for operation of the
Franchised Business, Franchisor or Franchisor's designated agents shall have the
right at any reasonable time and without prior notice to Franchisee to:

               (i)    interview Franchisee and employees of the Franchised
                      Business;


                                       26
<PAGE>   36

               (ii)   interview the Franchised Business' clients and customers,
                      Franchisee's suppliers and any other person with whom
                      Franchisee does business;

               (iii)  confer with members and staff of government agencies with
                      authority over Franchisee about matters relevant to the
                      Franchised Business; and

               (iv)   require Franchisee to participate and/or request
                      Franchisee's clients and customers, Franchisee's suppliers
                      and any others to participate in any marketing surveys
                      performed by or on behalf of Franchisor.

        20.3.  AUDITS.

               (i)    Franchisor shall have the right, during regular business
                      hours of Franchisee and without prior notice to
                      Franchisee, to inspect, copy and/or audit or cause to be
                      inspected, copied and/or audited the business,
                      bookkeeping, accounting, sales tax, income tax, files, and
                      other records of the Franchised Business, and the books
                      and records of any individual, partnership or corporation
                      that owns the Franchised Business. Franchisee shall fully
                      cooperate with Franchisor's representatives or independent
                      certified public accountants in any such inspection or
                      audit.

               (ii)   If Franchisee's failure to maintain or furnish reports,
                      supporting records or other information required by this
                      Agreement or the On-line Operating Manual makes necessary
                      any such inspection or audit, Franchisee shall reimburse
                      Franchisor for the costs of such audit or inspection. Such
                      reimbursement shall include, without limitation, charges
                      of any independent accountants and travel expenses, room
                      and board and compensation of Franchisor's employees and
                      other agents or representatives who participate in such
                      inspection or audit.

               (iii)  The remedies in this Section 20. shall be additional to
                      and not in lieu of Franchisor's other remedies and rights
                      under this Agreement or applicable law.


               21. COMPUTERIZED MANAGEMENT AND OPERATIONAL SYSTEM.

        21.1. SOFTWARE LICENSE. Franchisee shall license from Franchisor the
right to use certain computer software designated by Franchisor (the "Software")
to be used in connection with the administration, management and operation of
the Franchised Business. Franchisor shall license the Software to Franchisee on
the terms and conditions pursuant to the Software License Agreement, attached
hereto as Exhibit F (the "Software License Agreement"). Franchisee shall utilize
the Software in the operation of the Franchised Business as set forth in the
On-Line Operating Manual, which may be updated by Franchisor, at its sole
discretion. Franchisee and Franchisor shall duly perform all of their respective
obligations under the Software License Agreement and a default thereunder shall
constitute a default under this Agreement. The term of the Software License
Agreement shall be the 


                                       27
<PAGE>   37

same as the term of this Agreement. In the event of an assignment of this
Agreement pursuant to Section 22. below, the Software License Agreement shall be
assigned to the assignee of this Agreement.

        21.2. SOFTWARE UPDATE AND SUPPORT. Franchisee shall pay Franchisor an
annual software fee, as set forth in the Software License Agreement attached
hereto as Exhibit F and incorporated herein by reference, for published updates
of the Software and for technical assistance, support for installation and
program support of the Software as updated from time to time.

        21.3. HARDWARE. At Franchisee's expense, prior to commencement of
operations of the Franchised Business, Franchisee shall purchase through
Franchisor the computer hardware and related equipment required for the
operation and use of the Software and install such hardware and equipment at the
premises of the Franchised Business. Any and all such hardware and related
equipment must fully comply with Franchisor's specifications as set forth in the
On-Line Operating Manual.

        21.4. HARDWARE MAINTENANCE. At Franchisee's expense, Franchisee shall
procure and maintain in force during the entire term of this Agreement a
maintenance agreement with a vendor designated by Franchisor to maintain the
computer hardware described in this Section 21., the On-Line Operating Manual
and the Software License Agreement.

        21.5. INFORMATION RETRIEVAL. During the term of this Agreement,
Franchisee shall afford Franchisor access via telephone modem to Franchisee's
computer system to enable Franchisor to periodically upload and download data to
facilitate Franchisor's performance of automated payroll and related services
hereunder.


                                  22. TRANSFER.

        22.1. BY FRANCHISOR. This Agreement shall be fully transferable by
Franchisor.

        22.2. BY FRANCHISEE. Franchisee understands and acknowledges that the
rights and duties created by this Agreement are personal to Franchisee or its
owners and that Franchisor has entered into this Agreement in reliance upon the
individual or collective character, skill, aptitude, attitude, business ability
and financial capacity of Franchisee or its owners. Therefore, except as
hereinafter provided, neither Franchisee's interest in this Agreement nor any of
its rights or privileges herein or obligations hereunder shall be sold,
assigned, transferred, sublicensed, shared or divided or otherwise transferred
by Franchisee, in whole or in part, voluntarily or involuntarily, by operation
of law or otherwise in any manner, except upon prior written approval of
Franchisor, and in accordance with the 


                                       28
<PAGE>   38

provisions of this Section 22. Any assignment or transfer without such approval
shall constitute a breach of this Agreement and shall convey no rights or
interest in the Franchised Business to such purported assignees or transferees.
The only permissible methods of sale, transfer or assignment of the Franchised
Business are those set forth in this Section 22.

        22.3. CHANGE OF BUSINESS FORM. Whether or not an assignment or transfer
of the Franchised Business is involved, Franchisee, whether an individual or
otherwise, shall not change its business form, whether to obtain the services of
a partner, to merge, consolidate, reorganize, or to accomplish any other change,
without the prior written approval of Franchisor.

        22.4. DEEMED ASSIGNMENT. If Franchisee is at any time a corporation,
then one or more transactions involving (i) issuance of any securities by
Franchisee, or (ii) the transfer of stock or voting power of Franchisee, or
(iii) any merger or consolidation involving Franchisee, the effect of which
shall result in Franchisee's shareholders owning or controlling less than
fifty-one percent (51%) of the aggregate voting securities of Franchisee or
otherwise losing the right to control the affairs of Franchisee, shall be deemed
to be an assignment of this Agreement within the meaning of this Section 22.

        If Franchisee is at any time a partnership, then the death, voluntary or
involuntary or other withdrawal of any general partner, admission of any
additional general partner, or transfer of any general partner's interest in the
property, management or profits and/or losses of the partnership shall be deemed
to be an assignment within the meaning of this Section 22.

        22.5. FRANCHISOR'S RIGHT OF FIRST REFUSAL. If Franchisee desires to sell
or otherwise transfer the Franchised Business and assign this Agreement,
Franchisee shall deliver to Franchisor written notice setting forth all the
terms of the proposed transfer and assignment and all information that
Franchisor requests concerning the proposed assignee. Franchisor shall have the
option, during the fifteen (15) days after receipt of the notice, to purchase
the Franchised Business and accept assignment of this Agreement on the terms
contained in the notice, provided that Franchisor shall have the right to
substitute the cash equivalent of any noncash consideration described in such
notice. If Franchisor exercises this option, the purchase of the Franchised
Business by Franchisor must be completed no later than thirty (30) days after
Franchisor's notice to Franchisee of its purchase election.

        If Franchisor does not exercise this option during such fifteen (15) day
period then Franchisee may, during the following one hundred twenty (120) days,
transfer the Franchised Business and assign this Agreement to the proposed
assignee on the terms in the notice, provided that the assignment shall be made,
without limitation, in compliance with this Section 22. Any proposed transfer
not completed within such one hundred twenty (120) day period or any material
change in the terms of the proposed transaction prior to closing shall
constitute a new offer to which Franchisor shall have the right of first refusal
and shall require compliance with this Section 22.5.


                                       29
<PAGE>   39

        22.6. FURTHER CONDITIONS. If Franchisor elects not to exercise its right
of first refusal, Franchisor's approval of a proposed transfer shall not be
unreasonably withheld. However, without limitation of the foregoing, imposition
of any or all of the following conditions precedent to Franchisor's approval
shall be deemed to be reasonable:

                22.6.1. TRANSFER TO FRANCHISEE'S CORPORATION. If Franchisee is
        an individual or partnership and desires to assign and transfer his
        rights to a newly organized corporation solely for the convenience of
        ownership:

                        (i)    Such corporation's charter shall provide that its
                               activities are confined exclusively to operating
                               the Franchised Business as set forth in this
                               Agreement;

                        (ii)   Franchisee shall be, and shall remain, the owner
                               of the majority stock interest in the transferee
                               corporation;

                        (iii)  The individual Franchisee (or if the Franchisee
                               is a partnership, one of the general partners)
                               shall be, and shall remain, the principal
                               executive officer of the corporation;

                        (iv)   The transferee corporation shall enter into a
                               written assignment with Franchisee and
                               Franchisor, in form satisfactory to Franchisor,
                               assuming all of the Franchisee's obligations
                               under this Agreement;

                        (v)    Each stock certificate of the transferee
                               corporation shall have conspicuously endorsed
                               upon it a statement that it is held subject to,
                               and that further assignment or transfer thereof
                               is subject to, all restrictions imposed upon
                               assignments and transfers by this Agreement;

                        (vi)   No new shares of common or preferred voting stock
                               in the transferee corporation shall be issued to
                               any person, partnership, trust, foundation, or
                               corporation without obtaining Franchisor's prior
                               written consent; and

                        (vii)  All accrued money obligations of Franchisee to
                               Franchisor, its Affiliates or assignees, shall be
                               satisfied prior to assignment or transfer.

                22.6.2. OTHER TRANSFERS. If the transfer, other than such
        transfer authorized under Section 22.6.1. of this Agreement, as
        consummated alone or together with other related previous, simultaneous,
        or proposed transfers, would have the effect of transferring control of
        the Franchised Business to someone other than an original signatory of
        this Agreement:

                        (i)    The proposed assignee(s) or, if the proposed
                               assignee is a corporation, its principal
                               officers, shareholders, or directors, shall be of
                               good moral character and demonstrate skills,
                               qualifications and economic resources necessary
                               in Franchisor's reasonable judgment, to operate
                               the franchise that this Agreement contemplates
                               and, in any event, at least 


                                       30
<PAGE>   40

                               equal to the Franchisee's skills, qualifications
                               and economic resources;

                        (ii)   The proposed assignee(s) shall expressly assume
                               in writing, for Franchisor's benefit, all
                               Franchisee's obligations under this Agreement;

                        (iii)  The proposed assignee(s) shall have completed the
                               training program and additional evaluation to
                               Franchisor's sole subjective satisfaction, as
                               described in Section 7.;

                        (iv)   As of the date of any such transfer, Franchisee
                               shall have fully satisfied all Franchisee's
                               obligations, including accrued money obligations,
                               to Franchisor and Franchisor's Affiliates and
                               assignees under this Agreement and any other
                               agreement, arrangement or understanding;

                        (v)    Franchisor shall require the proposed
                               assignee(s), including all shareholders and
                               partners of the proposed assignees(s), to jointly
                               and severally execute Franchisor's standard form
                               Franchise Agreement then being offered to
                               prospective franchisees of Franchisor, except
                               that, other than any fees designated in such
                               Franchise Agreement as non-refundable training
                               fees, no initial franchisee fee shall be required
                               from the proposed assignee and the term of the
                               Agreement shall be modified to equal the
                               remaining term under this Agreement;

                        (vi)   Franchisee shall pay Franchisor a transfer fee of
                               Five Thousand Dollars ($5,000.00), which is
                               deemed to be reasonably required to cover
                               Franchisor's expenses (other than training
                               expenses) relating to such transfer; and

                        (vii)  Franchisee shall have executed a written release
                               in a form approved by Franchisor, releasing
                               Franchisor from all liabilities.

                22.6.3. COVENANTS NOT TO COMPETE UNAFFECTED. No sale,
        assignment, transfer, conveyance, encumbrance or gift of any interest in
        this Agreement, or in the Franchised Business, shall relieve Franchisee,
        and as applicable, its shareholders or partners participating in any
        transfer, of the obligations of the covenants not to compete contained
        in Section 13.2. of this Agreement.

        22.7. ASSIGNMENT IN CASE OF DEATH OR INCAPACITY. If, as applicable,
Franchisee, or Franchisee's majority stockholder, or general partner dies or
becomes permanently disabled for any mental or physical condition (as evidenced
by an inability to perform usual duties for a period of four (4) consecutive
months), the surviving spouse, heirs, beneficiaries, devisees, or legal
representative of said individual, partner or shareholder shall have the
opportunity to participate in partnership of the Franchised Business during the
one hundred eighty (180) days following such death or incapacity, provided that
during that time such participant shall maintain all standards and obligations
required under this Agreement. During such one hundred eighty (180) day period,
such 


                                       31
<PAGE>   41

participant shall either satisfy all the then-current qualifications for a
purchaser of a Remedy franchise in accordance with the requirements of this
Section 22. or sell, transfer, or assign such participant's ownership interest
in Franchisee, or, if applicable, this Agreement and the Franchised Business to
a person who satisfies the Franchisor's then-current standards for new Remedy
franchisees.

                22.7.1. ASSIGNMENT TO ORIGINAL SIGNATORY. If, as a result of the
        death or incapacity of a shareholder or partner of the Franchisee, all
        of the deceased or disabled party's interest in this Agreement or the
        Franchised Business is transferred to an original signatory to this
        Agreement, then, upon written notice to Franchisor, Franchisor shall
        consent to the continued operation of the Franchised Business pursuant
        to the terms of this Agreement.


                                23. TERMINATION.

        23.1. TERMINATION WITH OPPORTUNITY TO CURE. Except as provided in
Section 23.2., when Franchisee receives written notice from Franchisor that
Franchisee has failed to comply with the terms of this Agreement, Franchisee
shall have thirty (30) days to cure the breach(es) and to prove such cure to
Franchisor. If any breach of this Agreement is not cured within thirty (30) days
of Franchisee's receipt of notice of such breach, Franchisor may terminate this
Agreement upon written notice to Franchisee of such termination, effective on
the expiration of the cure period.

        23.2. TERMINATION WITH NO OPPORTUNITY TO CURE. If any of the following
events of default occur, Franchisor may terminate this Agreement immediately
upon delivery to Franchisee of notice of termination. Franchisor shall have no
obligation to allow Franchisee any opportunity to cure any such event of
default.

               (i)    Franchisee is declared bankrupt or judicially determined
                      to be insolvent, or all or a substantial part of the
                      assets of Franchisee or the Franchised Business are
                      assigned to or for the benefit of any creditor, or
                      Franchisee admits his inability to pay Franchisee's debts
                      as they come due;

               (ii)   Franchisee abandons the Franchised Business by failing to
                      operate for five (5) consecutive days during which
                      Franchisee is required to operate the Franchised Business
                      under this Agreement's terms, or any shorter period after
                      which it is not unreasonable under the facts and
                      circumstances for Franchisor to conclude that Franchisee
                      does not intend to continue to operate the Franchised
                      Business;

               (iii)  Franchisee has made any material misrepresentation
                      relating to acquisition of the Franchised Business;

               (iv)   Franchisee engages in conduct that, in Franchisor's sole
                      discretion, materially and unfavorably reflects upon the
                      operation and reputation of the Franchised Business or the
                      Remedy System;


                                       32
<PAGE>   42

               (v)    Franchisee fails for a period of ten (10) days or such
                      longer period as applicable laws may require, after
                      notification of noncompliance, to comply with any federal,
                      state or local law or regulation applicable to operation
                      of the Franchised Business;

               (vi)   After curing any failure described in Section 23.1.
                      Franchisee engages in the same noncompliance, regardless
                      of whether such noncompliance is corrected after notice;

               (vii)  Franchisee repeatedly fails to comply with one (1) or more
                      requirements of this Agreement regardless of whether
                      corrected after notice;

               (viii) The Franchised Business is seized, taken over or
                      foreclosed by a government official in the exercise of
                      such official's duties, or seized, taken over, or
                      foreclosed by a creditor, lienholder or lessor, provided
                      that a final judgment against Franchisee remains
                      unsatisfied for thirty (30) days, unless a supersedeas or
                      other appeal bond has been filed;

               (ix)   A levy of execution is made upon the Franchised Business
                      or upon any property used in the Franchised Business and
                      is not discharged within five (5) days after such levy;

               (x)    Franchisee is convicted of a felony or other criminal
                      misconduct relevant to operation of the Franchised
                      Business;

               (xi)   Franchisee attempts to transfer the Franchised Business or
                      make an assignment of this Agreement in violation of
                      Section 22. of this Agreement;

               (xii)  In the event of death or incapacity, the surviving spouse,
                      heirs, beneficiaries, devisees, or legal representatives
                      fail to comply with the provisions of Section 22.7.; or

               (xiii) Franchisee discloses, attempts or threatens to disclose
                      any of the Trade Secrets in violation of this Agreement.

        23.3. OTHER TERMINATION RIGHTS. Franchisor's right to terminate this
Agreement is in addition to all other rights and remedies, whether at law or in
equity, that Franchisor might have against Franchisee as a result of any breach
or default by Franchisee of any provision of this Agreement.

        23.4. LIQUIDATED DAMAGES. Franchisee understands and acknowledges that
Franchisee is obligated by this Agreement to operate the Franchised Business as
set forth herein for a term of ten (10) years, and any attempt by Franchisee to
terminate this Agreement prior to the expiration date shall be deemed to be a
material breach of this Agreement and shall be grounds, at Franchisor's sole
discretion, for termination by Franchisor pursuant to Section 23.2. The parties
hereto agree that it would be impracticable and extremely difficult to determine
the actual damages to Franchisor arising from any such termination of this
Agreement. Therefore, the parties agree that in the event of any such
termination, Franchisee shall pay to Franchisor as liquidated damages in an
amount equal to twelve (12) times the average monthly Franchisor's Share for the
six (6) month period prior to any such termination, such amount being a
reasonable estimate, as of the date of this 


                                       33

<PAGE>   43

Agreement, of Franchisor's actual damages resulting from such termination. If
such liquidated damages are not paid in full by Franchisee within 14 days of the
date of termination, interest shall accrue on any unpaid balance at a rate equal
to the lesser of (a) eighteen percent (18%) per annum or (b) the maximum rate
allowed by law until such balance is paid in full. Nothing contained in this
Section 23.4. shall be construed as a limitation on (i) the rights or remedies
of Franchisor to recover for any indebtedness owed Franchisor by Franchisee at
the time of such termination, (ii) Franchisor's right to seek specific
performance or other equitable relief with respect to this Agreement, or (iii)
Franchisor's right to recover its reasonable attorneys' fees, court costs and
expenses incurred in enforcing its rights under this Agreement. This Section
23.4. shall survive termination of this Agreement.


           24. RIGHTS AND OBLIGATIONS AFTER TERMINATION OR EXPIRATION.

        24.1. PAYMENT OF AMOUNTS OWED. Upon expiration of this Agreement or
termination for any reason, and regardless of any other provision of this
Agreement, all amounts owed to Franchisor or Franchisor's Affiliates, including
but not limited to amounts pursuant to this Agreement, and interest due on any
of these amounts shall be immediately due and payable.

        24.2. MARKS. After termination or expiration of this Agreement,
Franchisee shall:

               (i)    refrain from directly or indirectly, at any time or in any
                      manner, identifying Franchisee or any business as a
                      current or former Remedy franchisee or business;

               (ii)   refrain from using any Marks or any colorable imitation of
                      any Marks or other indicia of a Franchised Business in any
                      manner or for any purpose or use for any purpose any trade
                      name, trade or service mark or other commercial symbol
                      that suggests or indicates a connection or association
                      with Franchisor;

               (iii)  remove and discontinue use of all signs, sign faces,
                      stationery, advertising materials, informational or other
                      brochures, and other materials containing any of the Marks
                      or otherwise identifying or relating to the Franchised
                      Business;

               (iv)   take all action necessary or appropriate to cancel all
                      fictitious or assumed name or equivalent registrations
                      relating to Franchisee's use of any of the Marks; and

               (v)    furnish to Franchisor within thirty (30) days after the
                      effective date of termination or expiration, evidence
                      satisfactory to Franchisor of Franchisee's compliance with
                      all obligations under this Section 24.

        24.3. TRADE SECRETS. Upon termination or expiration of this Agreement,
Franchisee shall immediately cease to use any of the Trade Secrets disclosed to
Franchisee pursuant to this Agreement. Upon such termination or expiration,
Franchisee shall 


                                       34
<PAGE>   44

immediately return to Franchisor all confidential or proprietary materials that
Franchisor has loaned to Franchisee. Franchisee's continued use of any of the
Trade Secrets or any other confidential or proprietary materials or information
following the expiration of this Agreement or termination of this Agreement for
any reason shall constitute an unfair method of competition.

        24.4. CLIENT LISTS. It being recognized and acknowledged that
Franchisee's client base is derived, in large part, from its affiliation with
Franchisor and from the goodwill associated with the Marks, it is the intent of
the parties to this Agreement that the client base of the Franchised Business
shall inure to the benefit of the Franchisor and, upon expiration of this
Agreement or termination of this Agreement for any reason, Franchisee shall
deliver to Franchisor all copies of all materials in Franchisee's possession
which in any way identify the clients of the Franchised Business. Franchisee
further agrees not to contact clients of the Franchised Business for the purpose
of offering services of the type provided by the Franchised Business for a
period of two (2) years following the expiration or termination of this
Agreement. Franchisee agrees that any failure by Franchisee to fully comply with
this Section 24.4. shall constitute an unfair method of competition.


                                25. ENFORCEMENT.

        25.1.  SEVERABILITY AND SUBSTITUTION.

               (i)    Except as expressly provided to the contrary herein, each
                      part of this Agreement shall be severable. If any
                      provision is held invalid, or in conflict with any
                      applicable law or regulation in a final unappealable
                      ruling by a competent court, agency or other tribunal in a
                      proceeding to which Franchisor is a party, the ruling
                      shall not impair or otherwise effect remaining parts of
                      this Agreement that remain intelligible. Any portion held
                      invalid shall be deemed not to be part of this Agreement
                      when the time for appeal expires if Franchisee is a party
                      to such proceeding, otherwise when Franchisee receives
                      notice of non-enforcement of such provision from
                      Franchisor.

               (ii)   To the extent that Sections 13. or 24.2., relating to
                      trademarks, Trade Secrets and non-competition, or any part
                      of such sections is unenforceable because of geographical,
                      temporal or subject-matter scope, but could be enforceable
                      by reducing any or all of such scope, such provisions
                      shall be enforced to the fullest extent permissible under
                      applicable laws and public policies.

               (iii)  If any applicable law or rule requires greater prior
                      notice of termination or refusal to enter into a
                      Subsequent Agreement, or action different than this
                      Agreement requires, or if under any applicable law or rule
                      any provision of this Agreement or specification, standard
                      or operating procedure prescribed by Franchisor is invalid
                      or unenforceable, the prior notice and/or action required
                      by such law or 


                                       35
<PAGE>   45

                      rule shall replace this Agreement's comparable
                      provisions. In such circumstances, Franchisor shall have
                      the right, in Franchisor's sole discretion, to modify
                      the invalid or unenforceable provision, specification,
                      standard or operating procedure to the extent required
                      to be valid and enforceable.

               (iv)   Franchisee shall satisfy the maximum duty permitted by law
                      under any promise or covenant subsumed within any of this
                      Agreement, that results from reducing any provision, or
                      specification, standard or operating procedure prescribed
                      by Franchisor, or striking from any such provision,
                      specification, standard or operating procedure, any
                      portion(s) that a court holds unenforceable, or orders to
                      be unenforced, in a final decision to which Franchisor is
                      a party, as if the remaining promise or covenant were a
                      separately articulated part of this Agreement. Such
                      modifications to this Agreement shall be effective only in
                      such jurisdiction, unless Franchisor elects to make them
                      applicable in other jurisdictions.

        25.2. WAIVER. Franchisor or Franchisee may unilaterally waive or reduce
any obligation of or restriction upon the other only by a signed written
instrument. Such waiver shall take effect upon delivery of the instrument to the
other or such other date stated in the instrument. Any waiver shall be without
prejudice to the waiving party's other rights and shall be subject to continuing
review.

        25.3. NONWAIVER. Franchisor and Franchisee shall not be deemed to waive
or impair the right to demand strict compliance with every term, condition and
covenant in this Agreement, or to declare any breach to be a default and to
terminate this Agreement prior to its expiration, or any other right, power or
option reserved in this Agreement, by virtue of:

               (i)    any custom or practice of the parties that varies from
                      this Agreement's terms;

               (ii)   any failure, refusal or neglect to exercise any right
                      under this Agreement or to insist upon strict compliance
                      with mandatory specifications, standards, operating
                      procedures or other obligations;

               (iii)  any waiver, forbearance, delay, failure or omission to
                      exercise any right, power or option, of the same, similar
                      or different nature, with respect to other franchisees; or

               (iv)   acceptance of payments after any breach of this Agreement.

        25.4. FORCE MAJEURE. Neither Franchisor nor Franchisee shall be liable
or deemed to be in breach for loss, damage or failure to perform that results
from any of the following causes. Any delay that results from the following
causes shall extend performance accordingly or excuse performance in whole or in
part as is reasonable. However, such causes shall not excuse payment of amounts
due or owed at the time of such occurrence or payment of royalties due from
subsequent Gross Billings.


                                       36
<PAGE>   46

               (i)    strikes, inadequate supply of equipment, merchandise,
                      supplies, material or energy, or the voluntary foregoing
                      of the right to acquire or use any of these in order to
                      accommodate or comply with orders, requests, regulations,
                      recommendations or instructions of any government,
                      government department or government agency;

               (ii)   compliance with any law, rule, order, regulation,
                      requirement or instruction of a government agency other
                      than an order, requirement or instruction that arises from
                      a violation of law or this Agreement;

               (iii)  acts of God or the public enemy; or

               (iv)   acts or omissions of the other party.

        25.5. SPECIFIC PERFORMANCE AND INJUNCTIVE RELIEF. Nothing in this
Agreement shall prevent Franchisor or Franchisee from obtaining specific
performance of this Agreement and injunctive relief against threatened conduct
that will cause loss or damages, under equity rules, including applicable rules
for obtaining restraining orders and preliminary injunctions. Franchisor shall
be entitled to injunctive relief without bond but upon due notice, in addition
to all further and other relief available at law or equity. Franchisee's sole
remedy upon entry of any injunction shall be dissolution of the injunction, if
warranted, upon hearing.

        25.6. RIGHTS CUMULATIVE. Franchisor and Franchisee's rights under this
Agreement are cumulative. No exercise or enforcement of any right or remedy
shall preclude exercise or enforcement of any other right or remedy that the law
entitles Franchisor or Franchisee to enforce. Franchisee acknowledges that
execution of this Agreement does not entitle Franchisee the right to participate
in Franchisor's Franchisee Investment and Growth Program.

        25.7. GOVERNING LAW. This Agreement shall be interpreted and construed
under California law except to the extent California law is preempted by federal
law including, without limitation, federal copyright, patent or trademark law.
However if any applicable state franchise investment or similar law or
regulation prohibits the parties from agreeing to be governed by California law
then this Agreement shall be governed by the law of the state that prohibits
application of California law.

        25.8. ARBITRATION. Except as precluded by applicable law, any
controversy or claim that arises out of or relates to this Agreement, or any
breach of this Agreement, including, without limitation, any claim that any of
this Agreement is invalid, illegal, voidable or void, shall be submitted to
arbitration in accordance with the rules of the American Arbitration Association
or any similar successor body and judgment upon the award may be entered in any
court with jurisdiction thereof. The preceding sentence shall not limit
Franchisor's rights or remedies in connection with any action in any court of
competent jurisdiction for injunctive or other provisional relief that
Franchisor deems necessary or appropriate to compel Franchisee to comply with
Franchisee's obligations under this Agreement or to protect the Marks. Each
party shall appoint one arbitrator, and the two arbitrators so appointed shall
agree upon a third arbitrator to act as chairman. If a party fails 


                                       37
<PAGE>   47

to appoint an arbitrator within thirty (30) days from the date upon which the
claimant's request for arbitration is communicated to the other party or, if the
two appointed arbitrators fail to nominate the chairman within thirty (30) days
from the date of appointment of the later appointed arbitrator, such arbitrator
shall be selected by the American Arbitration Association or successor body. The
award of the arbitrators shall include an award of reasonable attorneys' fees
and costs to the prevailing party, and shall be final. The parties agree to
waive their right to any form of appeal, to the greatest extent allowed by law,
and to share equally the fees and expenses of the arbitrators. Unless applicable
law requires otherwise, arbitration shall occur in Los Angeles, California. This
arbitration provision shall be self executing. If a party fails to appear at any
properly noticed arbitration proceeding, an award may be entered against such
party regardless of such failure to appear.

        25.9. BINDING EFFECT. This Agreement shall inure to the benefit of and
shall bind the parties and their executors, administrators, heirs, assigns, and
successors in interest.

        25.10. MODIFICATION. Except as expressly provided in Section 25.1., the
parties may modify this Agreement only by written instrument signed by the
parties.

        25.11.  CONSTRUCTION.

               (i)    The preambles and exhibit(s) are part of this Agreement.
                      This Agreement is the parties' entire agreement with
                      respect to its subject matter. There are no other prior or
                      contemporaneous oral or written understandings or
                      agreements between the parties relating to the subject
                      matter of this Agreement, and Franchisee expressly
                      acknowledges that it is not relying on any oral or written
                      representations of Franchisor, except as expressly set
                      forth herein.

               (ii)   Nothing in this Agreement shall confer any right or remedy
                      upon any third person or legal entity not a party to this
                      Agreement.

               (iii)  Except when this Agreement expressly requires Franchisor
                      to reasonably approve or not unreasonably withhold
                      approval of any action or request by Franchisee,
                      Franchisor shall have the right to refuse any request by
                      Franchisee or to withhold approval of any action by
                      Franchisee.

               (iv)   Headings in this Agreement are for convenience only.
                      Headings do not define, limit or construe the contents of
                      sections.

               (v)    "AFFILIATE" means any company directly or indirectly owned
                      or controlled by Franchisor that offers services or
                      products, or transacts other business with Franchisee.

               (vi)   If two or more persons are Franchisee under this Agreement
                      regardless of whether they are partners or joint venturers
                      or in another capacity or relation, their obligations
                      shall be joint and several.

               (vii)  If Franchisee or a transferee is a corporation or
                      partnership, then the terms "FRANCHISEE," "OWNER," and
                      "TRANSFEREE" mean, unless expressly made applicable to all
                      shareholders and partners, any person


                                       38
<PAGE>   48

                      who owns of record or beneficially ten percent (10%) or
                      more of the equity or control of Franchisee.

               (viii) Franchisor and Franchisee are sophisticated parties acting
                      on the advice of competent legal counsel in entering into
                      this Agreement. Thus, Franchisee agrees that any common
                      law or statutory provision providing that an ambiguous or
                      uncertain term will be construed against the drafting
                      party is waived and shall not apply to the construction of
                      this Agreement.

        25.12. ATTORNEYS' FEES AND EXPENSES. Should any party hereto commence
any action or proceeding for the purpose of enforcing or preventing the breach
of any provision hereof, whether by arbitration, judicial or quasi-judicial
action or otherwise or any appeal therefrom or for damages for any alleged
breach of any provision hereof or for a declaration of such party's rights or
obligations hereunder, then the prevailing party shall be reimbursed by the
losing party for all costs and expenses incurred in connection therewith,
including, but not limited to, reasonable attorney's fees for the services
(including all appeals) rendered to such prevailing party.


                            26. NOTICES AND PAYMENTS.

        Written notices and reports that this Agreement or the On-Line Operating
Manual permit or require to be delivered shall be deemed so delivered when
delivered by hand, or one (1) business day after transmission by telegraph or
other electronic system, or three (3) business days after placement in the
United States Mail by registered or certified mail, return receipt requested,
postage prepaid and addressed to the party to be notified at the address first
written above or its most current principal business address of which the
notifying party has been notified. Payments and reports required by this
Agreement shall be directed to Franchisor at the address first written above or
at the address of which Franchisor from time to time notifies Franchisee, or to
such other persons and places as Franchisor may from time to time direct. Any
required payment or report not actually received by Franchisor during regular
business hours on the date due or postmarked by postal authorities at least two
(2) days prior to the date due shall be deemed delinquent.


                                       39
<PAGE>   49

                             27. MULTIPLE ORIGINALS.

        This Agreement may be executed in one or more counterparts, each of
which shall be deemed an original, but all of which together shall constitute
one and the same instrument. This Agreement shall become effective and binding
immediately upon its execution by all signatories.

        IN WITNESS WHEREOF, the parties hereto have executed this Agreement
effective as of the day and year first written above.



"FRANCHISOR"                                     "FRANCHISEE"

REMEDYTEMP, INC.                                 _______________________________

By:______________________________                By:____________________________

Name:____________________________                Name:__________________________

Title:___________________________                Title:_________________________


                                       40
<PAGE>   50

                                   EXHIBIT "A"
                                       TO
                               FRANCHISE AGREEMENT



                               FRANCHISE LOCATIONS

<PAGE>   51

                                   EXHIBIT "B"
                                       TO
                               FRANCHISE AGREEMENT



                                    TERRITORY


<PAGE>   52

                                   EXHIBIT "C"
                                       TO
                               FRANCHISE AGREEMENT



                          MINIMUM PERFORMANCE STANDARDS
<PAGE>   53

                                   EXHIBIT "D"
                                       TO
                               FRANCHISE AGREEMENT



                         OFFICE DEVELOPMENT REQUIREMENTS
<PAGE>   54

                                   EXHIBIT "E"
                                       TO
                               FRANCHISE AGREEMENT



                   NONDISCLOSURE AND NONCOMPETITION AGREEMENT
<PAGE>   55

                   NONDISCLOSURE AND NONCOMPETITION AGREEMENT
                                  (FRANCHISEE)

        In consideration of the execution by RemedyTemp, Inc. of a Franchise
Agreement with ______________________ relating to a Remedy franchise, the
undersigned, who are the Owners and/or Principal Officers of __________________
________________________________________________________________________________
__________________________________________________________________________ the
"FRANCHISEE" thereunder agree individual and jointly to comply with and be bound
by all provisions of the Franchise Agreement in any way related to nondisclosure
and noncompetition, including, but not limited to, Sections 9., 13. and 24. of
the Franchise Agreement.

        This Nondisclosure and Noncompetition Agreement shall be executed by all
persons and other legal entities who are now and who shall from time to time be
such Beneficial Owners and/or Principal Officers, and the execution hereof by
all such persons and legal entities shall be the responsibility of the
undersigned.

SIGNATURE OF                                SIGNATURES OF
BENEFICIAL OWNERS                           PRINCIPAL OFFICERS

_____________________________________       ____________________________________
___% OF OWNERSHIP

_____________________________________       ____________________________________
___% OF OWNERSHIP

_____________________________________       ____________________________________
___% OF OWNERSHIP

_____________________________________       ____________________________________
___% OF OWNERSHIP

<PAGE>   56

                                   EXHIBIT "F"
                                       TO
                               FRANCHISE AGREEMENT



                           SOFTWARE LICENSE AGREEMENT
<PAGE>   57

                                REMEDYTEMP, INC.
                           SOFTWARE LICENSE AGREEMENT


        This License Agreement (hereinafter "Agreement") is entered into as of
the _____ day of __________________, 199 _____ (the "Effective Date") by and
between RemedyTemp, Inc., (hereinafter "Remedy") and __________________________
____________________________________ (hereinafter "Franchisee").

        For good and valuable consideration, the receipt and sufficiency of
which is acknowledged, the parties hereto agree to the following terms and
conditions:

        1. License of Software. Subject to the terms and conditions of this
Agreement, Remedy will license to Franchisee one (1) or more I/SEARCH 2000
computer software program(s) and all related materials and documentation
(collectively, the "I/SEARCH 2000 Software") for an annual license fee (which
shall include all application updates and related support services),
installation costs plus shipping and handling costs, and all applicable
state/local/federal taxes, as further set forth in this Agreement. Subject to
the terms and conditions of this Agreement, Remedy hereby grants to Franchisee a
non-transferable non-exclusive right to use the I/SEARCH 2000 Software, ordered
and accepted as set forth above, for the term of this Agreement, as set forth in
Section 5 herein.

        2. System Hardware. Franchisee shall maintain, at its sole cost and
expense, computer hardware and related equipment designated by Remedy, in its
sole discretion, as required for the use of the I/SEARCH 2000 Software.
Franchisee shall purchase such required computer hardware and related equipment
through Remedy. Remedy may, from time-to-time, modify, change, add or delete
specifications required for computer hardware and related equipment. Any change
in specifications provided by Remedy shall, which may require the purchase of
additional equipment or the upgrade of existing equipment, be implemented within
a reasonable time after notice of such change by Remedy and at the sole cost and
expense of Franchisee.

        3.      Technical Support.

        3.1.    Remedy agrees to provide reasonable technical assistance to
                Franchisee for installation and program support of the I/SEARCH
                2000 Software as may be required from time-to-time by
                Franchisee, the cost of which shall be included in the Annual
                Fee set forth under Section 6.3. In the event ------------
                Remedy personnel are required to travel to Franchisee
                location(s), Franchisee agrees that Franchisee shall pay Remedy
                all costs incurred as a result of such on-location service.
                Payment of all such costs incurred shall be due and payable net
                thirty (30) days upon receipt of invoice.

        3.2     Remedy assumes that Franchisee and its employees shall have the
                requisite skills to access and use the I/SEARCH 2000 Software.
                If either Franchisee or 


                                       1
<PAGE>   58

                its employees do not have such requisite skill, Franchisee or
                its employees shall obtain the skills needed, either through
                Remedy training or elsewhere, at additional cost to Franchisee.

        4. Hardware and Equipment Service. Franchisee shall purchase a hardware
maintenance contract with Remedy's designated vendor (the "Maintenance Vendor")
for hardware and equipment service during the term of this Agreement. The cost
of such maintenance contract shall be set by the Maintenance Vendor. Franchisee
shall look to the Maintenance Vendor or the applicable manufacturer of any
hardware and other equipment purchased from Remedy or otherwise used with the
I/SEARCH 2000 Software for any and all warranties and service of such items.
Remedy shall not be responsible for any warranties, service or support of such
items.

        5. Term of Agreement. The term of this Agreement shall be for the term
or duration of the original Franchise Agreement, or any renewal thereof, entered
into and executed by and between Franchisee and RemedyTemp, Inc. (the "Franchise
Agreement"), subject to the provisions of Section 12 of this Agreement.

        6. Payment Terms.

        6.1 The fees for any item or service provided by Remedy to Franchisee
under this Agreement shall be as set forth below. Such fees may be changed from
time-to-time in Remedy's sole discretion, unless otherwise provided herein.
Accordingly, the prices for any items ordered by Franchisee under this Agreement
after the Effective Date are subject to change; provided that all fees shall be
charged at Remedy's published rates for such items in effect at the time
charged.

        6.2 Late Payments. If any amount payable to Remedy under this Agreement
or otherwise is not paid when due, Remedy shall be entitled to payment as
specified under the Franchise Agreement.

        6.3 Annual Fee. Franchisee shall pay to Remedy an annual fee of Two
Thousand Eight Hundred and Thirty-Two Dollars ($2,832) upon execution of this
Agreement (the "Annual Fee"). The Annual Fee shall cover all of Franchisee's
costs relating to: (1) the licensing the I/SEARCH 2000 Software; (2) Remedy's
service of the of I/SEARCH 2000 Software; (3) all Remedy's published updates of
the I/SEARCH 2000 Software; and (4) Remedy's technical support of the I/SEARCH
2000 Software. Upon the first year anniversary of the Effective Date, and each
subsequent annual anniversary date thereafter, Franchisee shall pay to Remedy an
Annual Fee of Two Thousand Eight Hundred and Thirty-Two Dollars ($2,832), for as
long as this Agreement remains in effect. The Annual Fees, and any other fees
owed to Remedy by Franchisee shall be due and payable as provided under
Paragraph 6.5(a) hereof.

        6.4 Hardware Costs. Franchisee shall pay Remedy for any and all hardware
and equipment purchased from Remedy upon installation within thirty (30) days
upon receipt of invoice, as provided under Paragraph 6.5(b) hereof.


                                       2
<PAGE>   59

        6.5    Payments.

        (a) Remedy shall invoice Franchisee for all costs of annual license
fees, annual update fees, annual support fees, and all costs for shipping,
handling and applicable state/local/federal taxes. All amounts invoiced to
Franchisee, pursuant to this paragraph, shall be deducted by Remedy from the
Franchisee's Share pursuant to the Franchise Agreement.

        (b) Remedy shall invoice Franchisee all costs for hardware and equipment
purchased by Franchisee from Remedy. Payment shall be due and payable to Remedy
within thirty (30) days of receipt of invoice.

        6.6 Security Interest. Remedy reserves a security interest in all
hardware and equipment purchased hereunder and invoiced to Franchisee and in any
proceeds thereof to secure Franchisee's payment obligations to Remedy. Upon
Remedy's request, Franchisee agrees to promptly take such actions necessary, and
execute any documents required, to perfect and maintain such security interest.

        7. Ownership.

        7.1 Ownership and Use of Software. The I/SEARCH 2000 Software licensed
hereunder is solely for Franchisee's use in connection with the Franchised
Business (as defined in the Franchise Agreement) at Franchisee's franchise
premises. Franchisee understands and agrees that the I/SEARCH 2000 Software
shall at all times remain the sole and exclusive property of Remedy. Franchisee
shall at no time possess or have any right of ownership or proprietary interest
in or to the I/SEARCH 2000 Software, including any modifications thereto.
Accordingly, no title to or ownership interest in any part of the I/SEARCH 2000
Software is transferred to Franchisee. Title to all applicable rights in
patents, patent rights, copyrights, trademarks, service marks, trade names,
trade secrets and proprietary rights in the I/SEARCH 2000 Software are and shall
remain in Remedy. Franchisee agrees to be bound by and observe the proprietary
nature of I/SEARCH 2000 Software program and further, shall not take any action
to jeopardize, limit, or interfere with such proprietary information concerning
the I/SEARCH 2000 Software to any third party. Franchisee agrees to take
appropriate action by instruction or agreement with its employees who are
permitted access to the I/SEARCH 2000 Software to fulfill its obligations
hereunder.

        7.2 Title to Hardware. Title to hardware and equipment purchased
hereunder shall transfer to Franchisee after all applicable payments therefor
have been made. Risk of loss and damage for, hardware and equipment, if any,
purchased hereunder shall pass to Franchisee upon shipment to Franchisee, F.O.B.
manufacturer's or Remedy's facilities, whichever location such items are shipped
from.

        7.3 Rights of Third Parties. Franchisee acknowledges and agrees that its
acquisition and use of the hardware, the I/SEARCH 2000 Software and other any
other items pursuant to this Agreement may be subject to the rights of Remedy's
vendors thereof in such items and to Remedy's obligations to such persons in
connection with Remedy's acquisition 


                                       3
<PAGE>   60

of such items. Accordingly, Franchisee agrees to execute such further
instruments and documents required by such persons to evidence or secure such
persons' rights in the items acquired by Franchisee under this Agreement.

        8. No Warranty. REMEDY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND,
WHETHER EXPRESS OR IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), WITH RESPECT
TO THE I/SEARCH 2000 SOFTWARE LICENSED HEREUNDER OR ANY HARDWARE OR OTHER
EQUIPMENT PURCHASED HEREUNDER, AND ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED.
REMEDY EXPRESSLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. ANY OTHER REPRESENTATIONS OR WARRANTIES MADE BY ANY PERSON,
INCLUDING EMPLOYEES OR REPRESENTATIVES OF REMEDY, WHICH ARE INCONSISTENT
HEREWITH SHALL BE DISREGARDED BY FRANCHISEE AND SHALL NOT BE BINDING UPON
REMEDY.

        9. Liability Limitations. REMEDY SHALL NOT BE LIABLE FOR ANY
LIABILITIES, LOSSES, OR DAMAGES, INCLUDING, WITHOUT LIMITATION, SPECIAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES OR LOSS OF USE, REVENUE, OR PROFITS, IN
CONNECTION WITH OR ARISING OUT OF ANY FAILURE OR DEFECT IN OR UNAVAILABILITY OR
USE OF THE I/SEARCH 2000 SOFTWARE OR THE HARDWARE AND EQUIPMENT, IF ANY,
PURCHASED HEREUNDER. REMEDY SHALL NOT HAVE ANY LIABILITY WITH RESPECT TO ANY
LOSS OR DAMAGE RELATED TO ANY (i) FAILURE OF THE I/SEARCH 2000 SOFTWARE; OR (ii)
ANY USE OF THE I/SEARCH 2000 SOFTWARE OR THE RESULTS OR DECISIONS MADE OR
OBTAINED BY USERS OF THE I/SEARCH 2000 SOFTWARE. THE LIMITATIONS CONTAINED IN
THIS SECTION SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS IN ITS ESSENTIAL
PURPOSE.

        10. Nondisclosure. Franchisee shall keep confidential and shall require
its officers, directors and employees to keep the I/SEARCH 2000 Software
confidential. Franchisee shall not disclose the I/SEARCH 2000 Software to any
person or entity other than those employees of Franchisee who are authorized to
use the I/SEARCH 2000 Software. Franchisee shall use the same degree of
diligence and effort to protect the I/SEARCH 2000 Software from disclosure to
third parties as Franchisee uses to protect its own confidential information,
but in no event shall franchisee use less than reasonable diligence and effort
in protecting the I/SEARCH 2000 Software from disclosure. Franchisee shall
notify each employee having access to the I/SEARCH 2000 Software of the
nondisclosure obligations under this Agreement.

        11. Notice of Inoperability. In the event the I/SEARCH 2000 Software
system is not operable for any reason, Franchisee shall notify the designated
representative of Remedy within twenty-four (24) hours of such inoperability, or
within one (l) business work day, whichever shall first occur.


                                       4
<PAGE>   61

        12. License and Agreement Termination. In addition, Remedy shall have
the right to terminate Franchisee's license hereunder and this Agreement if
Franchisee fails to comply with the terms and conditions of this Agreement or
any Franchise Agreement. To exercise such termination rights, Remedy shall give
written notice to Franchisee of such failure and if such failure has not been
remedied within three (3) days after such notice, the Franchisee's license and
this Agreement shall terminate upon written notice from Remedy. Remedy shall
also have the right to immediately terminate Franchisee's license and this
Agreement upon written notice to Franchisee, if Franchisee breaches any of the
provisions of Section7 or 10 hereof. In the event the Franchise Agreement by and
between Remedy and Franchisee is terminated, or the Franchise is closed or sold
by Franchisee, unless Franchisee's rights and obligations hereunder are assigned
pursuant to the provisions of Section 19 hereof, this Agreement shall
automatically terminate.

        13. Consequences of Termination. Upon termination, Franchisee shall
return all copies of the I/SEARCH 2000 Software along with all related reference
and other descriptive documentation related thereto to Remedy. Upon Remedy's
request, Franchisee shall be solely responsible for the return of any and all
hardware and related equipment which contains the I/SEARCH 2000 Software to
Remedy in order to allow Remedy to remove the I/SEARCH 2000 Software on such
hardware and equipment and then return such hardware and equipment to
Franchisee. All shipping costs for the above shall be paid by Franchisee. In the
event Franchisee ceases to do business, Remedy, in its sole discretion reserves
the right to take possession of the hardware and related equipment in order to
remove all I/SEARCH 2000 Software and any then existing data contained in the
I/SEARCH 2000 Software. If termination occurs prior to the end of a license term
for the I/SEARCH 2000 Software and Franchisee has paid in advance for the
license hereunder, Remedy shall refund to Franchisee a pro rata amount of the
license fee with respect to the remaining license term. In the event of
termination, all provisions of Section 7, 8, 9, and 10 shall survive termination
of this Agreement.

        14. Insurance. Franchisee shall, during the term of this Agreement, be
responsible for maintaining all-risk insurance, including replacement cost in
any insurable amount as determined by Franchisee for any loss or damage to
system hardware using the I/SEARCH 2000 Software or destruction or loss of data
for use with the I/SEARCH 2000 Software maintained on the system. It shall be in
the sole discretion of Franchisee to maintain business interruption insurance
insuring against interruption of business as a result of any system failure,
damage or destruction. Remedy shall not have any responsibility for maintaining
any insurance to protect Franchisee against any and all loss or damage to system
hardware, software or data contained in the system using the I/SEARCH 2000
Software.

        15. Modification and Discontinuance. All updates to I/SEARCH 2000
Software and all modules or options of I/SEARCH 2000 Software are subject to
change, revision, modification or discontinuance with thirty (30) days' advance
notice of Franchisees.

        16. Waivers. The waiver or failure of either party to exercise in any
respect any right provided for herein shall not be deemed a waiver of any
further right thereunder. Termination of a license granted herein or of this
Agreement by either party shall not act as a 


                                       5
<PAGE>   62

waiver of any breaches of the terms and conditions of this Agreement and shall
not act as a release of either party from any liability for breach of such
party's obligations hereunder.

        17. Equitable Remedies. The obligation of Franchisee under Sections 7,
10, l2, and 13 hereof are of a special and unique character which gives them a
peculiar value to Remedy for which Remedy cannot be reasonably or adequately
compensated in damages in the event Franchisee breaches such obligations.
Therefore Remedy shall, in addition to other remedies which may be available, be
entitled to injunctive or other equitable relief in the event of the breach or
threatened breach of such obligation.

        18. Representatives and Notices. All notices required to be given
hereunder shall be in writing to the parties' representatives at the addresses
set forth below. Notice shall be considered delivered and effective three (3)
working days after mailing when sent by registered or certified mail, return
receipt requested. Notice shall be deemed given on the date of service if
personally served or sent by a reputable overnight messenger service or on the
date of telecopying, if telecopied, provided that a copy of the telecopy is also
sent by United States mail. Either party, upon written notice to the other, may
change any name or address to which future notices shall be sent. Any notices
under this Agreement shall be sent to the following representatives:

               If to Remedy:

               Attention: Vice President, Information Technology
               RemedyTemp, Inc.
               101 Enterprise
               Aliso Viejo, CA  92656

               If to Franchisee:

               Attention:   __________________________________

                            __________________________________

                            __________________________________

               Telephone:   __________________________________

               Fax:         __________________________________

        19. Assignment. Upon the assignment by Franchisee to any person or
entity (the "Assignee") of Franchisee's rights and obligations under the
Franchise Agreement in accordance with the provisions thereof, Franchisee shall
concurrently therewith assign all of its rights and obligations under this
Agreement to the Assignee, who shall, from and after such assignment of this
Agreement, assume and perform for the express benefit of Remedy the obligations
and liabilities of Franchisee hereunder. Except as set forth in the preceding
sentence, any assignment or transfer by Franchisee of this Agreement or of
Franchisee's rights or obligations hereunder without the prior written consent
of Remedy shall be void and shall constitute an event of default hereunder.


                                       6
<PAGE>   63

        20. Further Assurances. Franchisee agrees to take such further actions
and to execute and deliver such further documents as may be required to
evidence, confirm or consummate the agreements set forth in this Agreement.

        21. Authority. The parties by their respective signatures below
acknowledge and affirm that each is an authorized and designated representative
to execute this Agreement on behalf of their respective company.

        This Agreement is executed as of the ________ day of _____________,
199__.


RemedyTemp, Inc.                            Remedy Franchisee

By:   __________________________________    By:  _______________________________

Title:__________________________________    Title:______________________________

101 Enterprise
Aliso Viejo, CA  92656                      Address:____________________________


                                       7

<PAGE>   1

                                                                   EXHIBIT 10.25


                                REMEDYTEMP, INC.
                           SOFTWARE LICENSE AGREEMENT


        This License Agreement (hereinafter "Agreement") is entered into as of
the _____ day of __________________, 199 _____ (the "Effective Date") by and
between RemedyTemp, Inc., (hereinafter "Remedy") and ___________________________
(hereinafter "Franchisee").

        For good and valuable consideration, the receipt and sufficiency of
which is acknowledged, the parties hereto agree to the following terms and
conditions:

        1. License of Software. Subject to the terms and conditions of this
Agreement, Remedy will license to Franchisee one (1) or more I/SEARCH 2000
computer software program(s) and all related materials and documentation
(collectively, the "I/SEARCH 2000 Software") for an annual license fee (which
shall include all application updates and related support services),
installation costs plus shipping and handling costs, and all applicable
state/local/federal taxes, as further set forth in this Agreement. Subject to
the terms and conditions of this Agreement, Remedy hereby grants to Franchisee a
non-transferable non-exclusive right to use the I/SEARCH 2000 Software, ordered
and accepted as set forth above, for the term of this Agreement, as set forth in
Section 5 herein.

        2. System Hardware. Franchisee shall maintain, at its sole cost and
expense, computer hardware and related equipment designated by Remedy, in its
sole discretion, as required for the use of the I/SEARCH 2000 Software.
Franchisee shall purchase such required computer hardware and related equipment
through Remedy. Remedy may, from time-to-time, modify, change, add or delete
specifications required for computer hardware and related equipment. Any change
in specifications provided by Remedy shall, which may require the purchase of
additional equipment or the upgrade of existing equipment, be implemented within
a reasonable time after notice of such change by Remedy and at the sole cost and
expense of Franchisee.

        3. Technical Support.

        3.1. Remedy agrees to provide reasonable technical assistance to
Franchisee for installation and program support of the I/SEARCH 2000 Software as
may be required from time-to-time by Franchisee, the cost of which shall be
included in the Annual Fee set forth under Section 6.3. In the event Remedy
personnel are required to travel to Franchisee location(s), Franchisee agrees
that Franchisee shall pay Remedy all costs incurred as a result of such
on-location service. Payment of all such costs incurred shall be due and payable
net thirty (30) days upon receipt of invoice.

        3.2 Remedy assumes that Franchisee and its employees shall have the
requisite skills to access and use the I/SEARCH 2000 Software. If either
Franchisee or 

                                       1

<PAGE>   2
its employees do not have such requisite skill, Franchisee or its employees
shall obtain the skills needed, either through Remedy training or elsewhere, at
additional cost to Franchisee.

        4. Hardware and Equipment Service. Franchisee shall purchase a hardware
maintenance contract with Remedy's designated vendor (the "Maintenance Vendor")
for hardware and equipment service during the term of this Agreement. The cost
of such maintenance contract shall be set by the Maintenance Vendor. Franchisee
shall look to the Maintenance Vendor or the applicable manufacturer of any
hardware and other equipment purchased from Remedy or otherwise used with the
I/SEARCH 2000 Software for any and all warranties and service of such items.
Remedy shall not be responsible for any warranties, service or support of such
items.

        5. Term of Agreement. The term of this Agreement shall be for the term
or duration of the original Franchise Agreement, or any renewal thereof, entered
into and executed by and between Franchisee and RemedyTemp, Inc. (the "Franchise
Agreement"), subject to the provisions of Section 12 of this Agreement.

        6. Payment Terms.

        6.1 The fees for any item or service provided by Remedy to Franchisee
under this Agreement shall be as set forth below. Such fees may be changed from
time-to-time in Remedy's sole discretion, unless otherwise provided herein.
Accordingly, the prices for any items ordered by Franchisee under this Agreement
after the Effective Date are subject to change; provided that all fees shall be
charged at Remedy's published rates for such items in effect at the time
charged.

        6.2 Late Payments. If any amount payable to Remedy under this Agreement
or otherwise is not paid when due, Remedy shall be entitled to payment as
specified under the Franchise Agreement.

        6.3 Annual Fee. Franchisee shall pay to Remedy an annual fee of Two
Thousand Eight Hundred and Thirty-Two Dollars ($2,832) upon execution of this
Agreement (the "Annual Fee"). The Annual Fee shall cover all of Franchisee's
costs relating to: (1) the licensing the I/SEARCH 2000 Software; (2) Remedy's
service of the of I/SEARCH 2000 Software; (3) all Remedy's published updates of
the I/SEARCH 2000 Software; and (4) Remedy's technical support of the I/SEARCH
2000 Software. Upon the first year anniversary of the Effective Date, and each
subsequent annual anniversary date thereafter, Franchisee shall pay to Remedy an
Annual Fee of Two Thousand Eight Hundred and Thirty-Two Dollars ($2,832), for as
long as this Agreement remains in effect. The Annual Fees, and any other fees
owed to Remedy by Franchisee shall be due and payable as provided under
Paragraph 6.5(a) hereof.

        6.4 Hardware Costs. Franchisee shall pay Remedy for any and all hardware
and equipment purchased from Remedy upon installation within thirty (30) days
upon receipt of invoice, as provided under Paragraph 6.5(b) hereof.


                                       2

<PAGE>   3

        6.5 Payments.

        (a) Remedy shall invoice Franchisee for all costs of annual license
fees, annual update fees, annual support fees, and all costs for shipping,
handling and applicable state/local/federal taxes. All amounts invoiced to
Franchisee, pursuant to this paragraph, shall be deducted by Remedy from the
Franchisee's Share pursuant to the Franchise Agreement.

        (b) Remedy shall invoice Franchisee all costs for hardware and equipment
purchased by Franchisee from Remedy. Payment shall be due and payable to Remedy
within thirty (30) days of receipt of invoice.

        6.6 Security Interest. Remedy reserves a security interest in all
hardware and equipment purchased hereunder and invoiced to Franchisee and in any
proceeds thereof to secure Franchisee's payment obligations to Remedy. Upon
Remedy's request, Franchisee agrees to promptly take such actions necessary, and
execute any documents required, to perfect and maintain such security interest.

        7. Ownership.

        7.1 Ownership and Use of Software. The I/SEARCH 2000 Software licensed
hereunder is solely for Franchisee's use in connection with the Franchised
Business (as defined in the Franchise Agreement) at Franchisee's franchise
premises. Franchisee understands and agrees that the I/SEARCH 2000 Software
shall at all times remain the sole and exclusive property of Remedy. Franchisee
shall at no time possess or have any right of ownership or proprietary interest
in or to the I/SEARCH 2000 Software, including any modifications thereto.
Accordingly, no title to or ownership interest in any part of the I/SEARCH 2000
Software is transferred to Franchisee. Title to all applicable rights in
patents, patent rights, copyrights, trademarks, service marks, trade names,
trade secrets and proprietary rights in the I/SEARCH 2000 Software are and shall
remain in Remedy. Franchisee agrees to be bound by and observe the proprietary
nature of I/SEARCH 2000 Software program and further, shall not take any action
to jeopardize, limit, or interfere with such proprietary information concerning
the I/SEARCH 2000 Software to any third party. Franchisee agrees to take
appropriate action by instruction or agreement with its employees who are
permitted access to the I/SEARCH 2000 Software to fulfill its obligations
hereunder.

        7.2 Title to Hardware. Title to hardware and equipment purchased
hereunder shall transfer to Franchisee after all applicable payments therefor
have been made. Risk of loss and damage for, hardware and equipment, if any,
purchased hereunder shall pass to Franchisee upon shipment to Franchisee, F.O.B.
manufacturer's or Remedy's facilities, whichever location such items are shipped
from.

        7.3 Rights of Third Parties. Franchisee acknowledges and agrees that its
acquisition and use of the hardware, the I/SEARCH 2000 Software and other any
other items pursuant to this Agreement may be subject to the rights of Remedy's
vendors thereof in such items and to Remedy's obligations to such persons in
connection with Remedy's acquisition 


                                       3

<PAGE>   4
of such items. Accordingly, Franchisee agrees to execute such further
instruments and documents required by such persons to evidence or secure such
persons' rights in the items acquired by Franchisee under this Agreement.

        8. No Warranty. REMEDY MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND,
WHETHER EXPRESS OR IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), WITH RESPECT
TO THE I/SEARCH 2000 SOFTWARE LICENSED HEREUNDER OR ANY HARDWARE OR OTHER
EQUIPMENT PURCHASED HEREUNDER, AND ALL SUCH WARRANTIES ARE HEREBY DISCLAIMED.
REMEDY EXPRESSLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. ANY OTHER REPRESENTATIONS OR WARRANTIES MADE BY ANY PERSON,
INCLUDING EMPLOYEES OR REPRESENTATIVES OF REMEDY, WHICH ARE INCONSISTENT
HEREWITH SHALL BE DISREGARDED BY FRANCHISEE AND SHALL NOT BE BINDING UPON
REMEDY.

        9. Liability Limitations. REMEDY SHALL NOT BE LIABLE FOR ANY
LIABILITIES, LOSSES, OR DAMAGES, INCLUDING, WITHOUT LIMITATION, SPECIAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES OR LOSS OF USE, REVENUE, OR PROFITS, IN
CONNECTION WITH OR ARISING OUT OF ANY FAILURE OR DEFECT IN OR UNAVAILABILITY OR
USE OF THE I/SEARCH 2000 SOFTWARE OR THE HARDWARE AND EQUIPMENT, IF ANY,
PURCHASED HEREUNDER. REMEDY SHALL NOT HAVE ANY LIABILITY WITH RESPECT TO ANY
LOSS OR DAMAGE RELATED TO ANY (i) FAILURE OF THE I/SEARCH 2000 SOFTWARE; OR (ii)
ANY USE OF THE I/SEARCH 2000 SOFTWARE OR THE RESULTS OR DECISIONS MADE OR
OBTAINED BY USERS OF THE I/SEARCH 2000 SOFTWARE. THE LIMITATIONS CONTAINED IN
THIS SECTION SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS IN ITS ESSENTIAL
PURPOSE.

        10. Nondisclosure. Franchisee shall keep confidential and shall require
its officers, directors and employees to keep the I/SEARCH 2000 Software
confidential. Franchisee shall not disclose the I/SEARCH 2000 Software to any
person or entity other than those employees of Franchisee who are authorized to
use the I/SEARCH 2000 Software. Franchisee shall use the same degree of
diligence and effort to protect the I/SEARCH 2000 Software from disclosure to
third parties as Franchisee uses to protect its own confidential information,
but in no event shall franchisee use less than reasonable diligence and effort
in protecting the I/SEARCH 2000 Software from disclosure. Franchisee shall
notify each employee having access to the I/SEARCH 2000 Software of the
nondisclosure obligations under this Agreement.

        11. Notice of Inoperability. In the event the I/SEARCH 2000 Software
system is not operable for any reason, Franchisee shall notify the designated
representative of Remedy within twenty-four (24) hours of such inoperability, or
within one (l) business work day, whichever shall first occur.




                                       4

<PAGE>   5

        12. License and Agreement Termination. In addition, Remedy shall have
the right to terminate Franchisee's license hereunder and this Agreement if
Franchisee fails to comply with the terms and conditions of this Agreement or
any Franchise Agreement. To exercise such termination rights, Remedy shall give
written notice to Franchisee of such failure and if such failure has not been
remedied within three (3) days after such notice, the Franchisee's license and
this Agreement shall terminate upon written notice from Remedy. Remedy shall
also have the right to immediately terminate Franchisee's license and this
Agreement upon written notice to Franchisee, if Franchisee breaches any of the
provisions of Section 7 or 10 hereof. In the event the Franchise Agreement by
and between Remedy and Franchisee is terminated, or the Franchise is closed or
sold by Franchisee, unless Franchisee's rights and obligations hereunder are
assigned pursuant to the provisions of Section 19 hereof, this Agreement shall
automatically terminate.

        13. Consequences of Termination. Upon termination, Franchisee shall
return all copies of the I/SEARCH 2000 Software along with all related reference
and other descriptive documentation related thereto to Remedy. Upon Remedy's
request, Franchisee shall be solely responsible for the return of any and all
hardware and related equipment which contains the I/SEARCH 2000 Software to
Remedy in order to allow Remedy to remove the I/SEARCH 2000 Software on such
hardware and equipment and then return such hardware and equipment to
Franchisee. All shipping costs for the above shall be paid by Franchisee. In the
event Franchisee ceases to do business, Remedy, in its sole discretion reserves
the right to take possession of the hardware and related equipment in order to
remove all I/SEARCH 2000 Software and any then existing data contained in the
I/SEARCH 2000 Software. If termination occurs prior to the end of a license term
for the I/SEARCH 2000 Software and Franchisee has paid in advance for the
license hereunder, Remedy shall refund to Franchisee a pro rata amount of the
license fee with respect to the remaining license term. In the event of
termination, all provisions of Section 7, 8, 9, and 10 shall survive termination
of this Agreement.

        14. Insurance. Franchisee shall, during the term of this Agreement, be
responsible for maintaining all-risk insurance, including replacement cost in
any insurable amount as determined by Franchisee for any loss or damage to
system hardware using the I/SEARCH 2000 Software or destruction or loss of data
for use with the I/SEARCH 2000 Software maintained on the system. It shall be in
the sole discretion of Franchisee to maintain business interruption insurance
insuring against interruption of business as a result of any system failure,
damage or destruction. Remedy shall not have any responsibility for maintaining
any insurance to protect Franchisee against any and all loss or damage to system
hardware, software or data contained in the system using the I/SEARCH 2000
Software.

        15. Modification and Discontinuance. All updates to I/SEARCH 2000
Software and all modules or options of I/SEARCH 2000 Software are subject to
change, revision, modification or discontinuance with thirty (30) days' advance
notice of Franchisees.

        16. Waivers. The waiver or failure of either party to exercise in any
respect any right provided for herein shall not be deemed a waiver of any
further right thereunder. Termination of a license granted herein or of this
Agreement by either party shall not act 

                                       5

<PAGE>   6
as a waiver of any breaches of the terms and conditions of this Agreement and
shall not act as a release of either party from any liability for breach of such
party's obligations hereunder.

        17. Equitable Remedies. The obligation of Franchisee under Sections 7,
10, l2, and 13 hereof are of a special and unique character which gives them a
peculiar value to Remedy for which Remedy cannot be reasonably or adequately
compensated in damages in the event Franchisee breaches such obligations.
Therefore Remedy shall, in addition to other remedies which may be available, be
entitled to injunctive or other equitable relief in the event of the breach or
threatened breach of such obligation.

        18. Representatives and Notices. All notices required to be given
hereunder shall be in writing to the parties' representatives at the addresses
set forth below. Notice shall be considered delivered and effective three (3)
working days after mailing when sent by registered or certified mail, return
receipt requested. Notice shall be deemed given on the date of service if
personally served or sent by a reputable overnight messenger service or on the
date of telecopying, if telecopied, provided that a copy of the telecopy is also
sent by United States mail. Either party, upon written notice to the other, may
change any name or address to which future notices shall be sent. Any notices
under this Agreement shall be sent to the following representatives:

            If to Remedy:

            Attention: Vice President, Information Technology
            RemedyTemp, Inc.
            101 Enterprise
            Aliso Viejo, CA  92656

            If to Franchisee:

            Attention:   __________________________________

                         __________________________________

                         __________________________________

            Telephone:   __________________________________

            Fax:         __________________________________

        19. Assignment. Upon the assignment by Franchisee to any person or
entity (the "Assignee") of Franchisee's rights and obligations under the
Franchise Agreement in accordance with the provisions thereof, Franchisee shall
concurrently therewith assign all of its rights and obligations under this
Agreement to the Assignee, who shall, from and after such assignment of this
Agreement, assume and perform for the express benefit of Remedy the obligations
and liabilities of Franchisee hereunder. Except as set forth in the preceding
sentence, any assignment or transfer by Franchisee of this Agreement or of
Franchisee's rights or obligations hereunder without the prior written consent
of Remedy shall be void and shall constitute an event of default hereunder.


                                       6

<PAGE>   7

        20. Further Assurances. Franchisee agrees to take such further actions
and to execute and deliver such further documents as may be required to
evidence, confirm or consummate the agreements set forth in this Agreement.

        21. Authority. The parties by their respective signatures below
acknowledge and affirm that each is an authorized and designated representative
to execute this Agreement on behalf of their respective company.

        This Agreement is executed as of the ________ day of _____________,
199__.


RemedyTemp, Inc.                          Remedy Franchisee

By: __________________________________    By: __________________________________

Title:________________________________    Title:________________________________

101 Enterprise
Aliso Viejo, CA  92656                    Address:______________________________




                                       7

<PAGE>   1

                                                                    EXHIBIT 13.1

SELECTED FINANCIAL DATA
<TABLE>
<CAPTION>

                                                              FISCAL YEAR ENDED(1)
                                           1998          1997          1996       1995        1994
                                           ----          ----          ----       ----        ----
                                                      (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                     <C>          <C>          <C>          <C>          <C>     
STATEMENT OF INCOME DATA:
Total revenues ....................     $451,344     $360,346     $285,519     $209,003     $153,005

Income before income taxes ........       23,177       17,424       12,007        6,497        3,802
Provision for income taxes (2) ....        9,271        7,231        7,794           97           57
                                        --------     --------     --------     --------     --------
Net income ........................     $ 13,906     $ 10,193     $  4,213     $  6,400     $  3,745
                                        ========     ========     ========     ========     ========
Net income per share, basic .......     $   1.55     $   1.15     $   0.58     $   0.94     $   0.55
                                        ========     ========     ========     ========     ========
Weighted-average number of  shares,
basic .............................        8,966        8,896        7,225        6,795        6,795

Net income per share, diluted .....     $   1.50     $   1.13     $   0.58     $   0.94     $   0.55
                                        ========     ========     ========     ========     ========
Weighted-average number of  shares,
diluted ...........................        9,297        9,042        7,250        6,795        6,795

PRO FORMA DATA(2):
Income before income taxes ........                                 12,007        6,497        3,802
Provision for income taxes ........                                  4,923        2,599        1,521
                                                                  --------     --------     --------
Net income ........................                               $  7,084     $  3,898     $  2,281
                                                                  ========     ========     ========

BALANCE SHEET DATA:
Cash and cash equivalents .........     $    450     $  5,128     $ 10,959     $  2,204     $  1,330
Working capital ...................     $ 42,461     $ 39,130     $ 35,341     $ 14,649     $ 10,610
Total assets ......................     $ 89,785     $ 73,806     $ 63,906     $ 43,496     $ 30,490
Long-term debt ....................     $     63     $    281     $    734     $  1,142     $    851
Shareholders' equity ..............     $ 62,437     $ 47,061     $ 36,276     $ 19,308     $ 13,829
</TABLE>

(1)     The fiscal year end of RemedyTemp, Inc., (the "Company"), including its
        wholly-owned subsidiary, Remedy Insurance Group, LTD ("RIG"), is a 52 or
        53 week period ending the Sunday closest to September 30. Thus, "fiscal
        1998," "fiscal 1997," "fiscal 1996," "fiscal 1995," and "fiscal 1994"
        refer to the Company's fiscal years ending September 27, 1998, September
        28, 1997, September 29, 1996, October 1, 1995 and October 2, 1994,
        respectively. All these fiscal years consisted of 52 weeks.

(2)     Prior to the Company's initial public offering (the "Offering") in July
        1996, the Company operated as an S corporation under Subchapter S of the
        Internal Revenue Code and comparable provisions of certain state income
        tax laws. The pro forma income statement data reflects provisions for
        federal and state income taxes as if the Company had been subject to
        federal and state income taxation as a C corporation during each of the
        periods presented. The termination of the Company's S corporation status
        in connection with the Offering resulted in a non-recurring net charge
        to actual earnings of $7.8 million in the fourth quarter of fiscal 1996.
        See "Notes to Consolidated Financial Statements- Note 4."


                                       6
<PAGE>   2

MANAGEMENT'S DISCUSSION AND ANALYSIS OF CONSOLIDATED FINANCIAL CONDITION AND
RESULTS OF OPERATIONS

FORWARD LOOKING STATEMENTS

     In addition to historical information, management's discussion and analysis
includes certain forward-looking statements, including, but not limited to,
those related to the Company's growth and strategies, future operating results
and financial position as well as economic and market events and trends. All
forward-looking statements made by the Company, including such statements
herein, include material risks and uncertainties and are subject to change based
on factors beyond the control of the Company. Accordingly, the Company's actual
results and financial position could differ materially from those expressed or
implied in any forward-looking statement as a result of various factors,
including without limitation those factors described in the Company's filings
with the Securities and Exchange Commission regarding risks affecting the
Company's financial conditions and results of operations. The Company does not
undertake to publicly update or revise its forward-looking statements even if
experience or future changes make it clear that any projected results expressed
or implied therein will not be realized. The following should be read in
conjunction with the Consolidated Financial Statements of the Company and Notes
thereto.

GENERAL

     The Company provides temporary staffing services to industrial and service
companies, professional organizations and governmental agencies. During the
twelve fiscal months ended September 27, 1998, the Company placed approximately
136,000 temporary workers and provided over 41.0 million hours of staffing
services to approximately 17,000 clients. From the beginning of fiscal 1994
through the end of fiscal 1998, the Company added 140 offices, for a total of
234 offices and increased revenues and income before taxes at compound annual
growth rates of approximately 30.1% and 65.7%, respectively, to $451.3 million
and $23.2 million, respectively.

OPERATIONS

     The Company's revenues are derived from Company-owned offices (direct
sales) and independently-managed offices (licensed sales and franchise
royalties). Under the Company's franchise arrangements, the franchisee pays all
lease and working capital costs relating to its office, including funding
payroll and collecting clients' accounts. The franchisee pays the Company an
initial franchise fee and royalties equal to 7% of its gross billings (except
for national accounts on which royalties are paid at a reduced rate). The
Company processes payroll and invoices clients, and the franchisee employs all
management staff and temporary personnel affiliated with its office. Under the
Company's license arrangements, the licensee pays the Company an initial license
fee and pays all lease and operating costs relating to its office. The licensee
employs all management staff affiliated with its office, but the Company employs
all temporary personnel affiliated with the licensed office, handles invoicing
and collecting clients' accounts, and remits to the licensee 60%-70% of the
office's gross profit. However, the Company's share of the licensed gross profit
is never less than 7.5% of licensee's gross billings, with the exception of
national accounts on which the Company's fee is reduced to compensate for lower
gross margins. The amount of gross profit paid to the licensee is based on the
level of hours billed during the contract year.

     As of September 27, 1998, there were 19 independently-managed offices
operating as franchises and 117 operating as licensed offices. In general,
independently-managed offices opened from 1987 to 1990 are operated as
franchises, and independently-managed offices opened since 1990 are operated as
licensed offices. The Company switched from franchise to license format to
exercise more control over the collection and tracking of the receivables of the
independently-managed offices and to allow the Company to grow without being
limited by the financial resources of franchisees. The number of licensed
offices is expected to increase because new independently-managed offices will
be opened in license format and offices currently operated as franchises may,
depending upon various factors, be converted to license format upon renewal of
their franchise agreements. As the number of franchise offices is reduced,
royalty income will decrease.

     The table on the following page sets forth for the last five fiscal years,
the number of Company-owned, franchised and licensed offices and customer
billings associated with each. Total system-wide billings consists of all
services billed to clients by all Company-owned and independently-managed
offices. For the Company-owned offices and licensed offices, all billings are
Company revenues; for franchised offices, Company revenues are royalties.
Average billings per office is computed by dividing the relevant billings by the
number of related offices. The Company's long-term revenue growth depends in
part upon its ability to continue to attract new clients, retain existing
clients and open new offices, as well as its ability to enhance the sales of
existing offices beyond historical levels.

                                       7
<PAGE>   3

<TABLE>
<CAPTION>
                                                                   FISCAL YEAR ENDED
                                       -----------------------------------------------------------------------
                                         1998           1997             1996            1995           1994
                                       --------       --------         --------        --------       --------
                                                                 (DOLLARS IN THOUSANDS)
<S>                                    <C>            <C>             <C>              <C>             <C>
COMPANY-OWNED OFFICES
Number of offices .............              98              86              68              63              59
Average hours billed per office         241,216         233,233         248,062         217,907         192,857
Total billings ................        $274,577        $221,679        $184,564        $144,646        $119,042
Average billings per office ...        $  2,802        $  2,578        $  2,714        $  2,296        $  2,018
LICENSED OFFICES
Number of offices .............             117              93              73              58              39
Average hours billed per office         118,494         123,813         117,373          96,545          80,801
Total billings ................        $173,764        $135,532        $ 98,003        $ 61,377        $ 31,201
Average billings per office ...        $  1,485        $  1,457        $  1,343        $  1,058        $    800
FRANCHISED OFFICES
Number of offices .............              19              20              20              21              21
Average hours billed per office         184,679         190,345         190,674         175,699         163,402
Total billings ................        $ 45,371        $ 46,526        $ 44,304        $ 41,095        $ 36,027
Average billings per office ...        $  2,388        $  2,326        $  2,215        $  1,957        $  1,716
Royalties .....................        $  2,812        $  2,948        $  2,811        $  2,751        $  2,462
TOTAL OFFICES .................             234             199             161             142             119
TOTAL SYSTEM-WIDE BILLINGS ....        $493,712        $403,737        $326,871        $247,118        $186,270
AVERAGE HOURS BILLED PER OFFICE         175,265         177,786         181,677         162,096         150,936
TOTAL COMPANY REVENUES ........        $451,344        $360,346        $285,519        $209,003        $153,005
</TABLE>

WORKERS' COMPENSATION

     As of July 22, 1997, the Company began a self-insured workers' compensation
program for direct and licensed offices, administered through RIG. Management
believes RIG enables the Company to control its claims administration, allocate
safety resources where they are needed and develop efficient and cost effective
methods of financing workers' compensation. The Company is responsible for
individual claims up to $250,000 and has purchased excess liability coverage for
individual claims greater than $250,000 and aggregate claims greater than $7.5
million. This aggregate stop-loss coverage is based on projected levels of
workers' compensation wages and will vary to the extent that actual wage levels
differ from the projection. See "Notes to Consolidated Financial Statements-
Note 1."

RESULTS OF OPERATIONS

Fiscal 1998 Compared to Fiscal 1997

      Total revenues increased 25.3% or $91.0 million to $451.3 million for
fiscal 1998 from $360.3 million for fiscal 1997. This increase was primarily
attributable to volume increases that resulted from increased billings at
existing offices and expansion of services, including EDGE(R) and call center
activity, and from 35 new offices opened during fiscal 1998.

      Although the annual increase in total revenues generally is consistent
with the Company's historical performance as a public company, the Company
recently experienced extraordinary price competition from a national staffing
provider on one of the Company's existing high volume, low gross margin clients.
As of December 1998, the Company discontinued providing service to this client
for various reasons, including the Company's strategic emphasis on maintaining
acceptable gross margin levels on all client accounts. In light of the
significant market demand for the Company's staffing services from clients and
potential clients who accept the Company's customary gross margin requirements,
the Company believes that it should be able to continue to maintain its gross
margin requirements and to expand its business on that basis, however, no
assurance in this regard can be given. Future revenue increases depend
significantly on the Company's ability to continue to attract new clients,
retain existing clients, open new offices and manage newly opened offices to
maturity.

      Total cost of direct and licensed sales, which consists of wages and other
expenses related to the temporary associates, increased 25.4% or $69.6 million
to $344.1 million for fiscal 1998 from $274.5 million for fiscal 1997. Total
cost of direct and licensed sales as a percentage of revenues remained constant.


                                       8

<PAGE>   4

      Licensees' share of gross profit represents the net payments to licensees
based upon a percentage of gross profit generated by the licensed operation. The
percentage of gross profit earned by the licensee is based on the number of
hours billed. Under the Company's license arrangements, the Company's share of
gross profit cannot be less than 7.5% of the licensed operation sales, with the
exception of national accounts on which the Company's fee is reduced to
compensate for lower gross margins. Licensees' share of gross profit increased
31.2% or $7.2 million to $30.1 million for 1998 from $23.0 million for fiscal
1998. Licensees' share of gross profit as a percentage of total revenues
increased to 6.7% for fiscal 1998 from 6.4% for fiscal 1997. This change
resulted from an increase to 38.5% from 37.6% in the amount of licensed revenues
as a percentage of total revenue. Licensees' share of gross profit as a
percentage of licensees' total gross profit increased by 0.5% during fiscal 1998
due to an increase in hours billed at existing licensed offices.

      Selling, general and administrative expenses, which include depreciation
and amortization, increased 17.3% or $8.2 million to $55.3 million for fiscal
1998 from $47.1 million for fiscal 1997. Selling, general and administrative
expenses as a percentage of total revenues decreased to 12.3% for fiscal 1998
from 13.1% for fiscal 1997, due to the Company's total revenues expanding more
rapidly than selling, general and administrative expenses. The Company has
controlled growth in selling, general and administrative expenses by tightening
cost controls through budgetary analysis and implementation of more stringent
hiring and compensation guidelines. The Company expects selling, general and
administrative expenses to increase as the Company continues to pursue its
growth objectives and there can be no assurance that these expenses will not
increase at greater rates in the future, or constitute a greater percentage of
total revenues.

      Operating income increased 38.5% or $6.1 million to $21.8 million for
fiscal 1998 from $15.8 million for fiscal 1997 due to the factors described
above. Operating income as a percentage of revenues increased to 4.8% for fiscal
1998 from 4.4% for fiscal 1997.

      Income before income taxes increased 33.0% or $5.8 million to $23.2
million for fiscal 1998 from $17.4 million for fiscal 1997 due to the factors
described above. As a percentage of total revenues, income before income taxes
increased to 5.1% in 1998 from 4.8% in fiscal 1997.

Fiscal 1997 Compared to Fiscal 1996

      Total revenues increased 26.2% or $74.8 million to $360.3 million for
fiscal 1997 from $285.5 million for fiscal 1996. This increase was primarily
attributable to volume increases that resulted from increased billings at
existing offices and expansion of services, including EDGE(R) and call center
activity, and from 38 new offices opened during fiscal 1997.

      Total cost of direct and licensed sales, which consists of wages and other
expenses related to the temporary associates, increased 27.1% or $58.5 million
to $274.5 million for fiscal 1997 from $216.0 million for fiscal 1996. Total
cost of direct and licensed sales as a percentage of revenues increased to 76.2%
for fiscal 1997 from 75.7% for fiscal 1996. This increase was due to the
expansion of revenue growth in the light industrial business, which generally
has lower gross margin rates than the clerical and office automation business.
The Company's cost of licensed sales as a percentage of licensed sales remained
relatively stable.

      Licensees' share of gross profit represents the net payments to licensees
based upon a percentage of gross profit generated by the licensed operation.
Licensees' share of gross profit increased 41.0% or $6.7 million to $23.0
million for 1997 from $16.3 million for fiscal 1996. Licensees' share of gross
profit as a percentage of total revenues increased to 6.4% for fiscal 1997 from
5.7% for fiscal 1996. This change resulted from an increase to 37.6% from 34.3%
in the amount of total licensed revenues as a percentage of total revenue.
Licensees' share of gross profit as a percentage of licensed offices total gross
profit increased by 1.2% during fiscal 1997 due to an increase in hours billed
at existing licensed offices.

      Selling, general and administrative expenses, which include depreciation
and amortization, increased 12.2% or $5.1 million to $47.1 million for fiscal
1997 from $42.0 million for fiscal 1996. Selling, general and administrative
expenses as a percentage of total revenues decreased to 13.1% for fiscal 1997
from 14.7% for fiscal 1996, due to the Company's total revenues expanding more
rapidly than selling, general and administrative expenses. The Company has
controlled growth in selling, general and administrative expenses by tightening
cost controls through budgetary analysis and implementation of more stringent
hiring and compensation guidelines.

      Operating income increased 40.3% or $4.5 million to $15.8 million for
fiscal 1997 from $11.2 million for fiscal 1996 due to the factors described
above. Operating income as a percentage of revenues increased to 4.4% for fiscal
1997 from 3.9% for fiscal 1996.

                                       9
<PAGE>   5

      Income before income taxes increased 45.1% or $5.4 million to $17.4
million for fiscal 1997 from $12.0 million for fiscal 1996 due to the factors
described above. As a percentage of total revenues, income before income taxes
increased to 4.8% in 1997 from 4.2% in fiscal 1996.

LIQUIDITY AND CAPITAL RESOURCES

      Cash provided by operating activities was $6.2 million and $1.7 million in
fiscal 1998 and fiscal 1997, respectively. Cash provided by operating activities
was significantly impacted by increases in working capital primarily resulting
from a substantial increase in business volumes. Additionally, and as discussed
below, the Company was required to pay $3.0 million in additional tax
installments during both fiscal years 1998 and 1997 resulting from the
termination of its S corporation status in fiscal year 1996.

      Cash used for purchases of fixed assets was $10.6 million and $4.1 million
in fiscal 1998 and fiscal 1997, respectively. The increase in fiscal 1998
primarily resulted from expenditures associated with the Company's new
management information system and the new corporate headquarters. Implementation
of the new management information system is expected to begin and be completed
in fiscal 1999. During fiscal 1999, the Company anticipates capital expenditures
associated with direct office openings and further investments in the Company's
computer-based technologies to approximate $5.0 million.

      Prior to the Offering on July 11, 1996, the Company declared distributions
to its pre-Offering shareholders. In accordance with the declaration,
distributions of $3.7 million and $6.6 million were paid to the pre-Offering
shareholders during fiscal 1997 and fiscal 1996, respectively. The final
distribution was completed during fiscal year 1997.

      In connection with the Offering, the Company terminated its S corporation
status and, as a result, was required to change its overall method of accounting
for tax reporting purposes from the cash method to the accrual method, resulting
in a one-time net charge to earnings in the fourth quarter of fiscal 1996 of
approximately $7.8 million. See "Notes to Consolidated Financial Statements-
Note 4." The Internal Revenue Code allows the Company to recognize the effects
of this termination in its tax returns over a four-year period. This resulted in
additional quarterly installments totaling $3.0 million in both fiscal 1998 and
1997 and may have the same impact in fiscal 1999.

      The Company has a revolving line of credit agreement with Bank of America
providing for aggregate borrowings and letters of credit of $30.0 million.
Interest on outstanding borrowings is payable monthly at the bank's reference
rate or, at the Company's discretion, LIBOR plus 1.5%. The line of credit is
unsecured and expires on February 28, 1999. Management intends to renew the line
of credit upon its expiration. The principal use of the line of credit has been
to finance receivables and to provide a letter of credit required in connection
with the Company's workers' compensation self-insurance program. The Company had
no balance outstanding under its line of credit and $6.7 million in undrawn
letters of credit as of September 27, 1998. The bank agreement governing the
line of credit requires the Company to maintain certain financial ratios and
comply with certain restrictive covenants. The Company is in compliance with
these covenants. See "Notes to Consolidated Financial Statements- Note 3."

     During fiscal 1998, the Company acquired two franchised offices in Orlando,
Florida. During fiscal 1997, the Company acquired three licensed offices at the
following locations: (i) Grand Rapids, Michigan, (ii) Worthington, Ohio, and
(iii) Atlanta, Georgia, and one franchised office located in Indianapolis,
Indiana. The Company is contemplating the continued selective repurchase of
licensed and franchised offices in certain territories with the intent of
expanding the Company's market presence in such regions.

     The Company is contemplating certain strategic acquisitions. Such
acquisitions may have an impact on liquidity depending on the size of the
acquisition.

     On October 2, 1998, the Board of Directors authorized the Company to
repurchase its outstanding Class A and/or Class B Common Stock in the open
market or in privately negotiated transactions at the prevailing market prices
not to exceed $5.0 million in aggregate. Through December 14, 1998, the Company
has repurchased 151,900 Class A Common Stock shares at prices ranging from
$12.56 to $15.13.

      The Company believes that its levels of working capital and line of credit
are adequate to support present operations and to fund future growth and
business opportunities.

                                       10
<PAGE>   6

YEAR 2000 COMPLIANCE

The Company's State of Readiness

Many computer systems and other equipment with embedded chips or processors use
only two digits to represent the year and may be unable to process accurately
certain data before, during or after the Year 2000. Consequently, business and
governmental entities are at risk for possible miscalculations or systems
failures causing disruptions in their business operation. Furthermore, the Year
2000 is a leap year, which may present additional issues for computer systems
and other equipment with embedded chips or processors.

Year 2000 issues may affect the Company's internal systems, including
information technology ("IT") and non-IT systems. The Company is assessing the
readiness of its systems for handling the Year 2000. Although the assessment is
still underway, the Company currently believes that all material IT systems will
be compliant by the Year 2000. The Company is in the final year of a three-year
development and implementation process to replace all of its material IT systems
with a new IT system. The Company believes that the new IT system and the
computer hardware used to operate the system will be Year 2000 compliant. The
Company anticipates that implementation of the new IT system will be completed
for all "back office" systems (i.e. payroll, billing, general ledger, accounts
payable, and accounts receivable) by June of 1999. The Company plans to
implement the "front office" applications (i.e. administration, search and
retrieval of data, and coordination or temporary employees) of the new IT system
to all Company-owned offices by April of 1999 and to all independently-managed
offices by October of 1999. There can be no guarantee that these estimated dates
will be achieved and actual results could differ materially from those
anticipated.

Based on information currently available, the Company believes that it does not
have any material-specific dependencies on its non-IT systems (devices that have
imbedded microprocessors). Accordingly, the Company believes that the Year 2000
poses no material risk to the Company's non-IT systems. The Company intends to
contact its material suppliers of products and services to determine that the
suppliers' operations and the products and services they provide are Year 2000
compliant or to monitor their progress toward Year 2000 compliance. There can be
no assurance that the Company's material suppliers, vendors or other third
parties will not suffer a Year 2000 business disruption. Such failures could
have a material adverse affect on the Company's financial condition and results
of operations.

The Costs to Address the Company's Year 2000 Issues

The Company's new IT system is being implemented for strategic business reasons
unrelated to Year 2000 issues and the implementation schedule was not
accelerated due to Year 2000 issues. Therefore, no specific costs were incurred
to address Year 2000 issues.

The Risks to the Company of Year 2000 Issues

Although unclear at this time, the Company believes that its exposure to Year
2000 risks are unlikely to have a material effect on the Company's results of
operations, liquidity and financial condition. The Company anticipates that the
new IT system will be implemented prior to the Year 2000 and such system is
believed to be Year 2000 compliant. Although the Company expects to implement
its new IT system prior to the Year 2000, there is no guarantee that this result
will be achieved. Consequently, the Company believes that its most reasonably
likely worst case Year 2000 scenario is that the new IT system is not
implemented on time. Such a scenario could disrupt the Company's business and
therefore could have a material adverse effect on the financial condition and
results of operations. Additionally, if any third parties that provide goods or
services that are critical to the Company's business fail to appropriately
address their Year 2000 issues, there could be a material adverse effect on the
Company's financial condition and results of operations.

The Company's Contingency Plans

The Company has not completed the systems integration testing of the new IT
system. Accordingly, the Company has not fully assessed its risks from potential
Year 2000 failure of the new IT system and, therefore has not yet developed any
Year 2000-specific contingency plans. The Company intends to develop such
contingency plans if the results of systems integration testing identify a
business function at risk. Additionally, should an unforeseen delay in the
implementation of the Company's new IT system occur, failure to meet critical
milestones in the Company's implementation plans would provide advance notice,
and steps would be taken so that Year 2000 issues could be corrected in the
Company's existing IT system to avoid a material impact on the Company's ability
to conduct business. The likely impact on such existing IT systems would be in
"from-to" reporting and date printing which the Company believes it can correct
without material loss in business operation or function. Additionally, the
Company is currently undertaking steps to identify its material vendors and to
formulate a system to understand material third parties' ability to continue
providing services and products after the Year 2000. The Company intends to
monitor its material suppliers, vendors, and distributors to avoid any business
interruption in the Year 2000, including formulating contingency plans. However,
the Company can neither predict nor assure the successful outcome of such third
parties' remediation efforts.

                                       11
<PAGE>   7

SEASONALITY

      The Company's quarterly operating results are affected by the number of
billing days in the quarter and the seasonality of its clients' businesses. The
first fiscal quarter has been historically strong as a result of manufacturing
and retail emphasis on holiday sales. The second fiscal quarter, from January
through March, historically shows little to no growth in comparable revenues
from the first fiscal quarter. Revenue growth has historically accelerated in
each of the third and fourth fiscal quarters as manufacturers, retailers and
service businesses increase their level of business activity.

INFLATION

      The effects of inflation on the Company's operations were not significant
during the periods presented in the consolidated financial statements.

MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED SHAREHOLDER MATTERS

     Since July 11, 1996, the Company's Class A Common Stock has been traded on
the Nasdaq National Market under the symbol "REMX." Prior to July 11, 1996, the
Company's stock was not publicly traded. The following table sets forth the high
and low sales prices for the Class A common Stock for fiscal 1998 and fiscal
1997:

<TABLE>
<CAPTION>
                                                         FOR THE THREE MONTHS ENDED
                                         -----------------------------------------------------------

                                         DECEMBER 28,      MARCH 29,       JUNE 28,    SEPTEMBER 27,
                                             1997            1998            1998           1998
                                             ----            ----            ----           ----
<S>                                      <C>               <C>             <C>         <C>    
        High ..........................    $ 28.13         $ 32.63         $ 36.25        $ 29.25
        Low............................    $ 20.00         $ 18.75         $ 23.69        $ 17.50

                                         DECEMBER 29,      MARCH 30,       JUNE 29,    SEPTEMBER 28,
                                             1996            1997            1997           1997
                                             ----            ----            ----           ----

        High ..........................    $ 22.50         $ 20.00         $ 18.75        $ 22.75
        Low............................    $ 14.25         $ 15.13         $ 14.88        $ 17.00
</TABLE>

     As of December 15, 1998, there were an estimated 1,750 shareholders of
record of the Company's Class A Common Stock and ten shareholders of record of
the Company's Class B Common Stock.

     Except for the S corporation distributions prior to the Offering and the
declared dividend to the Company's pre-Offering shareholders as discussed in
Note 1 to the Consolidated Financial Statements, the Company has not paid cash
dividends on its Class A or Class B Common Stock and does not anticipate that it
will do so in the foreseeable future. The present policy of the Company is to
retain earnings for use in its operations and the expansion of its business.


                                       12
<PAGE>   8

                                REMEDYTEMP, INC.

                           CONSOLIDATED BALANCE SHEET
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

                                     ASSETS
<TABLE>
<CAPTION>
                                                                                            SEPTEMBER 27,    SEPTEMBER 28,
                                                                                                 1998            1997
                                                                                              ---------          -------
<S>                                                                                         <C>              <C>    
Current assets:
   Cash and cash equivalents ...............................................................    $   450        $ 5,128
   Accounts receivable, net of allowance for doubtful accounts of $2,647
     and $2,612, respectively ..............................................................     63,660         55,751
   Prepaid expenses and other current assets ...............................................      3,401          1,987
   Deferred income taxes (Note 4) ..........................................................      2,235            349
                                                                                                -------        -------

          Total current assets .............................................................     69,746         63,215
Fixed assets, net (Note 2) .................................................................     15,184          7,184
Other assets, net (Note 5) .................................................................      2,567          2,502
Deferred income taxes (Note 4) .............................................................        501             --
Goodwill, net of accumulated amortization of $152 and $20 (Note 6), respectively ...........      1,787            905
                                                                                                -------        -------

                                                                                                $89,785        $73,806
                                                                                                =======        =======

                                       LIABILITIES AND SHAREHOLDERS' EQUITY
Current liabilities:
   Accounts payable ........................................................................    $ 3,033        $ 4,082
   Accrued workers' compensation ...........................................................      5,535          2,905
   Accrued payroll, benefits and related costs .............................................     13,604         11,489
   Accrued licensees' share of gross profit ................................................      3,194          2,225
   Other accrued expenses ..................................................................        865          1,148
   Income taxes payable (Note 4) ...........................................................        809          1,783
   Current portion of capitalized lease obligation (Note 7) ................................        245            453
                                                                                                -------        -------
          Total current liabilities ........................................................     27,285         24,085
Deferred income taxes (Note 4) .............................................................         --          2,379
Capitalized lease obligation (Note 7) ......................................................         63            281
                                                                                                -------        -------
                                                                                                 27,348         26,745
                                                                                                -------        -------
Commitments and contingent liabilities (Note 7)

Shareholders' equity:
  Preferred Stock, $.01 par value; authorized 5,000 shares; none outstanding
  Class A Common Stock, $.01 par value; authorized 50,000 shares;
     7,206 and 5,930 issued and outstanding at September 27, 1998 and September
     28, 1997, respectively ................................................................         72             60
  Class B Non-Voting Common Stock, $.01 par value; authorized 4,530 shares; 
     1,806 and 2,997 issued and outstanding at September 27, 1998
     and September 28, 1997, respectively ..................................................         18             30
Additional paid-in capital .................................................................     34,732         33,262
Retained earnings ..........................................................................     27,615         13,709
                                                                                                -------        -------
Total shareholders' equity .................................................................     62,437         47,061
                                                                                                -------        -------
                                                                                                $89,785        $73,806
                                                                                                =======        =======
</TABLE>


          See accompanying notes to consolidated financial statements.


                                       13
<PAGE>   9

                                REMEDYTEMP, INC.

                        CONSOLIDATED STATEMENT OF INCOME
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<TABLE>
<CAPTION>

                                                SEPTEMBER 27,     SEPTEMBER 28,    SEPTEMBER 29,
                                                     1998             1997             1996
                                                 -----------        -----------      -------
<S>                                              <C>              <C>              <C>      
Direct sales .............................        $ 274,577        $ 221,679        $ 184,564
Licensed sales ...........................          173,764          135,532           98,003
Franchise royalties ......................            2,812            2,948            2,811
Initial license and franchise fees .......              191              187              141
                                                  ---------        ---------        ---------
       Total revenues ....................          451,344          360,346          285,519
Cost of direct sales .....................          214,870          173,148          142,643
Cost of licensed sales ...................          129,219          101,327           73,347
Licensees' share of gross profit .........           30,138           22,970           16,287
Selling and administrative expenses ......           52,577           44,647           39,974
Depreciation and amortization ............            2,723            2,501            2,043
                                                  ---------        ---------        ---------
       Income from operations ............           21,817           15,753           11,225
Other income:
  Interest income (expense), net .........              263              480              (64)
  Other, net .............................            1,097            1,191              846
                                                  ---------        ---------        ---------
Income before provision for income taxes .           23,177           17,424           12,007
Provision for income taxes (Note 4) ......            9,271            7,231            7,794
                                                  ---------        ---------        ---------
Net income ...............................        $  13,906        $  10,193        $   4,213
                                                  =========        =========        =========

Net income per share, basic (Note 9) .....        $    1.55        $    1.15        $    0.58
                                                  =========        =========        =========
Weighted-average number of shares, basic .            8,966            8,896            7,225
                                                  =========        =========        =========

Net income per share, diluted (Note 9) ...        $    1.50        $    1.13        $    0.58
                                                  =========        =========        =========
Weighted-average number of shares, 
  diluted ................................            9,297            9,042            7,250
                                                  =========        =========        =========
</TABLE>

          See accompanying notes to consolidated financial statements.


                                       14
<PAGE>   10

                                REMEDYTEMP, INC.

                 CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY
                             (AMOUNTS IN THOUSANDS)

<TABLE>
<CAPTION>
                                              CLASS A               CLASS B
                                             COMMON STOCK         COMMON STOCK         ADDITIONAL
                                           -----------------    -----------------       PAID-IN     RETAINED
                                           SHARES     AMOUNT    SHARES     AMOUNT       CAPITAL     EARNINGS     TOTAL
                                           ------     ------    ------     ------       -------     --------     -----

<S>                                        <C>       <C>        <C>        <C>         <C>          <C>          <C>     
Balance at October 1, 1995.............     2,265    $   23      4,530     $   45      $      84     $19,156    $19,308
   Conversion of Common Stock
      (Note 1).........................     1,472        14     (1,472)       (14)
   Net proceeds from the Offering of
      Common Stock (Note 1)............     2,093        21                               23,387                 23,408
   Reclassification of S corporation
      retained earnings................                                                    9,200      (9,200)
   Net income..........................                                                                4,213      4,213
   Distributions to pre-Offering
      shareholders.....................                                                                 (701)      (701)
   Special distributions to
      pre-Offering shareholders in
      connection with the Offering
      (Note 1).........................                                                               (9,952)    (9,952)
                                            -----    ------     ------     ------      ---------     -------    -------
Balance at September 29, 1996..........     5,830        58      3,058         31         32,671       3,516     36,276
   Activity of Employee Stock Purchase
      Plan.............................        12                                            163                    163
   Stock option activity...............        27         1                                  428                    429
   Conversion upon transfer to
      non-affiliates...................        61         1        (61)        (1)
   Net income...........................                                                              10,193     10,193
                                            -----    ------     ------     ------      ---------     -------    -------
Balance at September 28, 1997..........     5,930        60      2,997         30         33,262      13,709     47,061
   Activity of Employee Stock Purchase
      Plan.............................        19                                            313                    313
   Stock option activity...............        66                                            857                    857
   Tax benefits from option activity...                                                      300                    300
   Conversion upon transfer to
      non-affiliates...................     1,191        12     (1,191)       (12)
   Net income...........................                                                              13,906     13,906
                                            -----    ------     ------     ------      ---------     -------    -------
Balance at September 27, 1998..........     7,206    $   72      1,806     $   18      $  34,732     $27,615    $62,437
                                            =====    ======     ======     ======      =========     =======    =======
</TABLE>


          See accompanying notes to consolidated financial statements.


                                       15
<PAGE>   11

                                REMEDYTEMP, INC.

                      CONSOLIDATED STATEMENT OF CASH FLOWS
                             (AMOUNTS IN THOUSANDS)
<TABLE>
<CAPTION>

                                                                      SEPTEMBER 27,    SEPTEMBER 28,     SEPTEMBER 29,
Cash flows (used in) provided by operating activities:                   1998              1997             1996
                                                                       -----------       ----------       -------
<S>                                                                     <C>              <C>              <C>     
   Net income ..................................................        $ 13,906         $ 10,193         $  4,213
     Adjustments to reconcile net income to net cash provided by
     operating activities:
       Depreciation and amortization ...........................           2,723            2,501            2,043
       Provision for losses on accounts receivable .............           1,519            1,276            1,621
       Gain on sale of workers' compensation liability .........                                            (1,438)
       Deferred taxes ..........................................          (4,546)          (4,938)           6,501
       Changes in assets and liabilities:
         Accounts receivable ...................................          (9,428)         (14,690)         (10,890)
         Prepaid expenses and other current assets .............          (1,414)             354               82
         Other assets ..........................................             (65)            (776)            (265)
         Accounts payable ......................................          (1,049)           3,149              414
         Accrued workers' compensation .........................           2,630            2,355           (4,745)
         Accrued payroll, benefits and related costs ...........           2,115            1,433            2,991
         Accrued licensees' share of gross profit ..............             969              837              184
         Other accrued expenses ................................            (283)            (563)           1,520
         Income taxes payable ..................................            (894)             616            1,083
                                                                        --------         --------         --------
   Net cash provided by operating activities ...................           6,183            1,747            3,314
                                                                        --------         --------         --------
Cash flows (used in) provided by investing activities:
   Purchase of fixed assets ....................................         (10,591)          (4,138)          (3,230)
   Purchase of franchises, net of assets acquired ..............          (1,014)            (925)              --
   Sale (purchase) of investments ..............................              --            1,016           (1,016)
                                                                        --------         --------         --------
   Net cash used in investing activities .......................         (11,605)          (4,047)          (4,246)
                                                                        --------         --------         --------
Cash flows (used in) provided by financing activities:
   Borrowings under line of credit agreement ...................           1,000              100           16,098
   Repayments under line of credit agreement ...................          (1,000)            (100)         (22,798)
   Repayments under capital lease obligation ...................            (426)            (416)            (375)
   Proceeds from stock option activity .........................             857              429               --
   Proceeds from Employee Stock Purchase Plan activity .........             313              163               --
   Net proceeds from the Offering ..............................                                            23,408
   Distributions to pre-Offering shareholders ..................              --           (3,707)          (6,646)
                                                                        --------         --------         --------
   Net cash provided by (used in) financing activities .........             744           (3,531)           9,687
                                                                        --------         --------         --------
 Net (decrease) increase in cash and cash equivalents ..........          (4,678)          (5,831)           8,755
 Cash and cash equivalents at beginning of period ..............           5,128           10,959            2,204
                                                                        --------         --------         --------
 Cash and cash equivalents at end of period ....................        $    450         $  5,128         $ 10,959
                                                                        ========         ========         ========

Other cash flow information:
   Cash paid during the period for interest ....................        $     98         $    110         $    327
   Cash paid during the period for income taxes ................        $ 15,011         $  9,981         $     97

Non-cash financing activities:
   Utilization of tax benefit from disqualifying dispositions ..        $    (80)        $     --         $     --
   Tax benefit from disqualifying dispositions recorded into
    additional paid-in capital .................................        $    300         $     --         $     --
</TABLE>



          See accompanying notes to consolidated financial statements.


                                       16
<PAGE>   12

                                REMEDYTEMP, INC.

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

1.   DESCRIPTION OF BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of presentation

     The consolidated financial statements include the accounts of RemedyTemp,
Inc. (the "Company") including its wholly-owned subsidiary, Remedy Insurance
Group, LTD ("RIG"). See workers' compensation below. All significant
intercompany transactions and balances have been eliminated.

Description of business

     The Company's principal business is providing temporary personnel to
businesses and industry nationwide.

     The Company has two classes of Common Stock outstanding: Class A Common
Stock, which has all voting and other rights normally associated with Common
Stock; and Class B Common Stock, which is identical to the Class A Common Stock
in all respects except that the Class B Common Stock has no voting rights except
with respect to certain amendments of the Company's Amended and Restated
Articles of Incorporation, certain mergers and as otherwise required by law. The
Class B Common Stock automatically converts into Class A Common Stock on a
share-for-share basis upon the earlier of (i) certain transfers to
non-affiliates, (ii) the death or legal incapacity of Robert E. McDonough, Sr.
or (iii) the tenth anniversary of the completion of the Company's initial public
offering (the "Offering") described below.

Initial Public Offering

     On July 16, 1996, the Company completed the "Offering" of 3,565 shares of
its Class A Common Stock at $13.00 per share, of which 2,093 were sold by the
Company and 1,472 were sold by certain pre-Offering shareholders. The shares
sold by the pre-Offering shareholders were originally Class B Common Stock that
automatically converted to Class A Common Stock in connection with the Offering.
The net proceeds to the Company from the sale of 2,093 shares of Class A Common
Stock were $23,408, after deduction of the underwriting discount of $1,905 and
expenses related to the Offering of $1,900. A portion of the net proceeds was
used to finance distributions to the Company's pre-Offering shareholders, with
the remaining balance reserved for working capital and other general corporate
use. The Company did not receive any of the proceeds from the sale of the shares
of Common Stock offered by pre-Offering shareholders.

Recapitalization

     Concurrent with the Offering, the Company effected (i) a 1.812-for-1 stock
split of its outstanding voting and non-voting Common Stock, and (ii) an
amendment to the Company's Articles of Incorporation to authorize 5,000 shares
of Preferred Stock, par value $.01, an increase in the number of voting common
shares authorized from 10,000 to 50,000, a reclassification of the voting and
non-voting Common Stock, and a decrease in the number of authorized non-voting
common shares from 7,500 to 4,530. Share and per share amounts for all periods
presented have been adjusted to give retroactive effect to the above.

Summary of significant accounting policies

Fiscal year

     The Company's fiscal year includes 52 or 53 weeks, ending on the Sunday
closest to September 30. Fiscal years 1998, 1997 and 1996 consisted of 52 weeks.

Revenue recognition

     Revenue from the sale of services is recognized at the time the service is
performed. A portion of the Company's revenue is derived from affiliate
operations which consist of franchised and licensed operations.

     Under the Company's franchised operations, the franchisee has the direct
contractual relationship with the customers, holds title to the related customer
receivables and is the legal employer of the temporary employees. Accordingly,
sales and cost of sales generated by the franchised operations are not included
in the Company's consolidated financial statements. Fees are paid to the Company
based upon a percentage of the gross sales generated by the franchised operation
and such fees are recorded by the Company as "Franchise royalties."

     Revenues generated by licensed operations and the related costs of services
are included in the Company's consolidated financial statements and are reported
as "Licensed sales" and "Cost of licensed sales," respectively. The Company has
the direct contractual relationship with the customer, holds title to the
related customer receivables and is the legal employer of the temporary
employees. The risks associated with the licensed operations remain with the
Company. "Licensee" refers to the Company's affiliates in their role as
independent contractors and limited agents of the Company in recruiting job
applicants, soliciting job orders, filling those orders and handling collection
matters upon request. The licensee acts as a limited agent for the Company to
market the Company's services within the licensee's territory. The net
distribution paid to the licensee for the services rendered is based on a
percentage of the gross profit generated by the Licensee's operation and is
reflected as "Licensees' share of gross profit" in the consolidated statement of
income.

                                       17
<PAGE>   13

                                REMEDYTEMP, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

     Both franchisees and licensees pay an initial fee for their affiliation
with the Company. This fee is recognized as revenue when substantially all of
the initial services required of the Company have been performed, and is
reported by the Company as "Initial license and franchise fees."

Concentrations of credit risk

     The Company's financial instruments that potentially subject the Company to
concentrations of credit risk consist principally of trade receivables. However,
concentrations of credit risk are limited due to the large number of customers
comprising the Company's customer base and their dispersion across different
business and geographic areas. Furthermore, the Company routinely assesses the
financial strength of its customers.

Use of estimates in the preparation of consolidated financial statements

     The preparation of consolidated financial statements in conformity with
generally accepted accounting principles requires management to make estimates
and assumptions that affect the reported amounts of assets and liabilities and
the disclosure of contingent assets and liabilities at the date of the
consolidated financial statements and the reported amounts of revenues and
expenses during the reporting periods. Actual results could differ from those
estimates.

Cash and cash equivalents

     For purposes of financial reporting, cash equivalents represent highly
liquid short-term investments with original maturities of less than 90 days.

Fixed assets

     Fixed assets are stated at cost less accumulated depreciation. Depreciation
is computed using the straight-line method over the estimated useful lives of
the related assets, which are three to five years for furniture and fixtures and
computer equipment. Major improvements to leased office space are capitalized
and amortized over the shorter of their useful lives or the term of the lease.

     The Company currently capitalizes the costs of purchased internal-use
software as well as internal and external software development costs related to
its new management information system. These capitalized costs are included in
property, plant and equipment and are amortized over their estimated useful
life, not to exceed five years.

     In March of 1998, the American Institute of Certified Public Accountants
issued Statement of Position 98-1 (SOP 98-1), "Accounting for the costs of
computer software developed or obtained for internal use" which the Company will
be required to adopt beginning in fiscal 2000. Management is currently assessing
the impact of SOP 98-1 but does not anticipate the adoption will have a
significant impact on the Company's current capitalization practices.

Goodwill

     Goodwill consists of the excess of purchase price over the fair value of
net assets of businesses acquired and is amortized on a straight line basis over
20 years. The Company regularly reviews the individual components of the balance
and recognizes any decline in value on a current basis.

Workers' compensation

     As of July 22, 1997, RIG began providing direct and licensed offices with a
self-insured workers' compensation program. Management believes that RIG enables
the Company to control its claims administration, allocate safety resources
where they are needed and develop efficient methods of financing workers'
compensation. RIG, an offshore insurance captive domiciled in Bermuda, was
incorporated and funded with an amount of $600 of restricted cash which is
classified on the consolidated balance sheet as other assets. RIG is a component
of the Company's strategic plan to renew the workers' compensation self-insured
program for its operations nationwide. The Company utilizes Lindsey Morden, a
national Third Party Administrator to administer claims nationally, and Reliance
National Indemnity Company to provide stop-loss insurance coverage. This
stop-loss coverage will pay individual claims greater than $250 and aggregate
claims greater than $7,500, based on projected levels of workers' compensation
wages. This aggregate stop loss will vary to the extent that actual wage levels
differ from the projection.

     Prior to July 22, 1996, the Company's workers' compensation risk was
self-insured in California. On July 22, 1996, the Company entered into a
contract with an insurance company whereby the insurance company assumed the
Company's existing self-insured workers' compensation liability for claims
incurred during the period May 1, 1986 through July 22, 1996. As a result of the
contract, the Company reduced its estimated workers' compensation exposure by
$1,438 (reflected as a reduction in selling and administrative expenses for the
fiscal year ended September 29, 1996). Additionally, the Company purchased a
guaranteed cost insurance policy to cover workers' compensation claims, in
California, for the period July 22, 1996 to July 22, 1997. For workers'
compensation coverage in states other than California, the Company had similar
guaranteed cost policies.

                                       18

<PAGE>   14

                                REMEDYTEMP, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

Other income

     Other income consists primarily of fees collected from customers on past
due accounts receivable balances in the amounts of $1,091, $1,411 and $1,064,
for the years ended September 27, 1998, September 28, 1997 and September 29,
1996, respectively.

Income taxes

     The Company records income taxes in accordance with the provisions of
Statement of Financial Accounting Standards No. 109 (SFAS No. 109), "Accounting
for Income Taxes." SFAS No. 109 is an asset and liability approach that requires
the recognition of deferred tax assets and liabilities for the expected future
tax consequences of events that have been recognized in the Company's
consolidated financial statements or tax returns. In estimating future tax
consequences, SFAS No. 109 generally considers all expected future events
including enactments of changes in the tax law or rates.

Accounting for stock-based compensation

     The Company accounts for its stock compensation plans under Accounting
Principles Board Opinion No. 25 "Accounting for Stock Issued to Employees" and
related interpretations. The disclosures required under Statement of Financial
Accounting Standards No. 123, "Accounting for Stock-Based Compensation" (SFAS
No.123) have been included in Note 9.


2.   FIXED ASSETS
<TABLE>
<CAPTION>
                                                             SEPTEMBER 27,     SEPTEMBER 28,
                                                                  1998              1997
                                                               -----------       -----------

<S>                                                            <C>               <C>        
                  Computer equipment and software.....         $    10,502       $     8,516
                  Furniture and fixtures..............               6,429             4,352
                  Leasehold improvements..............               3,638             2,302
                  Construction in progress............               7,175             2,597
                                                               -----------       -----------
                                                                    27,744            17,767
                  Less accumulated depreciation.......             (12,560)          (10,583)
                                                               -----------       -----------
                                                               $    15,184       $     7,184
                                                               ===========       ===========
</TABLE>

     Included in the above computer equipment are capitalized leases and related
accumulated depreciation of $2,050 and $1,818 at September 27, 1998,
respectively and $2,050 and $1,408 at September 28, 1997, respectively.
Construction in progress primarily relates to expenditures for the Company's
development and implementation of a new Company-wide management information
system.

3.   LINE OF CREDIT

     The Company has a revolving line of credit agreement with Bank of America,
dated August 25, 1997, which provides for aggregate borrowings and letters of
credit of $30,000. Interest on outstanding borrowings is payable monthly at the
bank's reference rate (8.5% at September 27, 1998) or, at the Company's
election, LIBOR plus 1.5 %. The line of credit is unsecured and expires on
February 28, 1999. Management intends to renew the line of credit upon its
expiration. The principal uses of the line of credit have been to finance
receivables and to provide a letter of credit required in connection with the
Company's workers' compensation self-insurance program.

     At September 27, 1998 and September 28, 1997 the Company had no balances
outstanding under its line of credit agreement. The Company had outstanding
undrawn letters of credit of $6,700 and $150 at September 27, 1998 and September
28, 1997, respectively. Under the provisions of the line of credit agreement,
the Company must maintain certain financial ratios and comply with certain
restrictive covenants. The Company was in compliance with these requirements for
the fiscal years ended September 27, 1998 and September 28, 1997, respectively.


                                       19
<PAGE>   15

                                REMEDYTEMP, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

4.   INCOME TAXES

     Prior to the Offering, the Company elected to be taxed as an S corporation
for federal and state income tax purposes. Pursuant to this election, earnings
or losses were subject to tax at the shareholder level rather than the corporate
level. Therefore, no provision was made for federal income tax on earnings or
losses of the Company in the historical consolidated financial statements. In
conjunction with the Offering, the S corporation status was terminated after
July 9, 1996. As a result, the Company was required by the Internal Revenue Code
to change its overall method of accounting for income tax reporting purposes
from the cash basis to the accrual basis. The termination also resulted in a
non-recurring net charge to earnings of $7,793 in the fourth quarter of fiscal
1996 for additional federal and state income tax liability related to the net
change required to adjust the deferred tax assets and liabilities to their
appropriate values utilizing C corporation rates.

     The Company's provision for income taxes for the three fiscal years ended
September 27, 1998 consists of the following:
<TABLE>
<CAPTION>

                                                                 SEPTEMBER 27,     SEPTEMBER 28,      SEPTEMBER 29,
                                                                      1998              1997             1996
                                                                  -------------     -------------     -------------

    Current tax expense:
<S>                                                               <C>               <C>               <C>          
         Federal............................................      $      11,042     $       9,983     $       1,123
         State..............................................              2,775             2,186               170
                                                                  -------------     -------------     -------------
                      Total current.........................             13,817            12,169             1,293
                                                                  -------------     -------------     -------------
    Deferred tax expense:
         Federal............................................             (3,960)           (4,375)           (1,122)
         State..............................................               (586)             (563)             (170)
         Deferred tax provision resulting from termination
               of S corporation status......................                  -                 -             7,793
                                                                  -------------     -------------     -------------
                      Total deferred........................             (4,546)           (4,938)            6,501
                                                                  -------------     -------------     -------------
                      Total provision for income taxes......      $       9,271     $       7,231     $       7,794
                                                                  =============     =============     =============
</TABLE>

        The composition of the deferred tax assets (liabilities) at September
27, 1998 and September 28, 1997 is listed below.

<TABLE>
<CAPTION>
                                                                      SEPTEMBER 27,      SEPTEMBER 28,
                                                                           1998              1997
                                                                        ------------      ------------

<S>                                                                     <C>               <C>         
     Reserves and accrued liabilities..........................         $      5,219      $      3,333
     Depreciation .............................................                  501               606
                                                                        ------------      ------------
                  Gross deferred tax assets....................                5,720             3,939
                                                                        ------------      ------------
     S corporation cash basis accounting adjustment............               (2,984)           (5,969)
                                                                        ------------      ------------
                  Gross deferred tax liabilities...............               (2,984)           (5,969)
                                                                        ------------      ------------
     Net deferred tax assets (liabilities).....................         $      2,736      $     (2,030)
                                                                        ============      ============
</TABLE>

     The provision for income taxes differs from the amount of income tax
determined by applying the applicable U.S. statutory income tax rates to income
before taxes as a result of the following differences:
<TABLE>
<CAPTION>

                                                             SEPTEMBER 27,      SEPTEMBER 28,      SEPTEMBER 29,
                                                                 1998                1997              1996*
                                                                 ----                ----              -----

<S>                                                          <C>                <C>               <C>  
        Federal tax computed at statutory rate........               35.0%              35.0%             35.0%
        State taxes, net of federal benefit...........                5.3%               5.5%              5.0%
        Other.........................................               (0.3)%              1.0%              1.0%
                                                             --------------     -------------       -----------
        Total provision for income taxes..............               40.0%              41.5%             41.0%
                                                             =============      =============       ===========
        * - pro forma due to prior S Corporation status
</TABLE>

                                       20
<PAGE>   16




                                REMEDYTEMP, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)


5.   RELATED PARTY TRANSACTIONS

     Prior to the completion of the Offering, the Company's Board of Directors
declared a distribution of $4,952 to be paid to the Company's pre-Offering
shareholders representing the estimated income tax obligations of the
pre-Offering shareholders on undistributed S corporation earnings from October
2, 1995 through July 9, 1996, the date immediately preceding the termination of
the S corporation status. The distribution, net of advances for the quarterly
estimated tax payments of the pre-Offering shareholders, was paid in fiscal
1997.

     Prior to July, 1997, the Company leased its corporate facility from the
largest shareholder and Chairman of the Company, Robert E. McDonough, Sr. The
lease provided for the payment of property taxes, insurance and certain other
operating expenses applicable to the leased property by the lessee. In September
1996, the lease expired and the lease term became month-to-month through July
1997. Rent expense paid to the largest shareholder totaled $0, $238, and $301
for the years ended September 27, 1998, September 28, 1997, and September 29,
1996, respectively.

     Included in other assets at September 27, 1998 and September 28, 1997 are
advances and notes receivable due from employees and officers of the Company in
the amount of $62 and $310, respectively.

6.   REPURCHASE OF  FRANCHISED AND LICENSED OFFICES

     During fiscal 1998, the Company acquired two franchised offices in Orlando,
Florida. During fiscal 1997, the Company acquired three licensed offices at the
following locations: (i) Grand Rapids, Michigan, (ii) Worthington, Ohio, and
(iii) Atlanta, Georgia, and one franchised office located in Indianapolis,
Indiana. Results of operations for the acquired licensed and franchised offices
are recorded in accordance with the Company's related revenue recognition policy
(Note 1) until the acquisition date. Subsequent to the acquisition date, the
direct office revenue recognition policy is utilized. Had the results of
operations for the franchised offices been shown as of the beginning of the
current and preceding fiscal years, the consolidated financial information would
not be significantly different. These acquisitions were accounted for under the
purchase method of accounting. The combined purchase prices were allocated
primarily to goodwill and are being amortized over a twenty-year life. The
Company is contemplating the continued selective repurchase of licensed and
franchised offices in certain territories with the intent of expanding the
Company's market presence in such regions.

7.   COMMITMENTS AND CONTINGENT LIABILITIES

     The Company leases its corporate facility, Company-owned offices and
certain equipment under operating leases. The leases typically require the
Company to pay taxes, insurance and certain other operating expenses applicable
to the leased property. Total rent expense was approximately $2,867, $2,298 and
$2,220 for the years ended September 27, 1998, September 28, 1997 and September
29, 1996, respectively.

     On April 17, 1997, the Company executed a lease for new corporate
headquarters. The lease agreement provides for leased premises approximating
52,500 square feet in size, at a fixed rate of $1.93 per square foot per month,
for a fixed term of five and one-half years from the date of occupancy. The base
rent includes amounts for operating costs, which include, but are not limited
to, property taxes, utilities, supplies, repairs and maintenance, janitorial
staff, security staff and insurance premiums on the building. In addition to
base rent, after the first year of occupancy the Company is obligated to pay a
portion of the increase in operating costs and real property taxes for the
leased premises. The Company has an option to renew the lease after the initial
term for an additional term of five years. The Company moved into its new
corporate headquarters in September 1998.

                                       21
<PAGE>   17



                                REMEDYTEMP, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

     Future minimum lease commitments under all noncancellable capital and
operating leases as of September 27, 1998 are as follows:
<TABLE>
<CAPTION>

                    CAPITAL        OPERATING
FISCAL YEAR         LEASES           LEASES
                    -------        -------
<S>                 <C>            <C>    
1999 .......        $   245        $ 3,592
2000 .......             62          2,879
2001 .......              1          2,484
2002 .......             --          2,142
2003 .......             --          1,668
                    -------        -------
       Total        $   308        $12,765
                    =======        =======
</TABLE>

     The Company is involved in various claims and legal actions arising in the
ordinary course of business. It is the opinion of management, upon the advice of
legal counsel, that the ultimate disposition of these matters will not
materially affect the Company's consolidated financial position, results of
operations or cash flows.

8.   EMPLOYEE BENEFIT PLAN

401(k) plan

     The Company has an employee savings plan which permits participants to make
contributions by salary reduction pursuant to section 401(k) of the Internal
Revenue Code. The plan is open to qualified full-time and temporary employees
who earn less than $80 per year. The annual amount of employer contributions to
the plan is determined at the discretion of the Board of Directors, subject to
certain limitations. Eligible participants may make voluntary contributions to
the plan and become fully vested in the Company's contributions over a five-year
period. The Company has made no contributions during the three fiscal years
ended September 27, 1998.

9.   SHAREHOLDERS' EQUITY

Employee Stock Purchase Plan

     In connection with the Offering, the Company implemented its 1996 Employee
Stock Purchase Plan (the "Purchase Plan"). A total of 250 shares were reserved
for issuance under the Purchase Plan. Under the terms of the Purchase Plan,
eligible employees may purchase shares of the Company's Common Stock based on
payroll deductions. The purchase price for shares granted is the lower of 85% of
the market price of the stock on the first or last day of each six month
purchase period. The Purchase Plan commenced on October 1, 1996. During fiscal
1998, 19 shares were purchased at prices between $13.18 and $20.82. During
fiscal 1997, a total of 12 shares were purchased at a price of $13.18 per share.

Stock Incentive Plan

     In connection with the Offering, the Company implemented its 1996 Stock
Incentive Plan (the "Incentive Plan") for officers, directors and key employees
of the Company. A total of 900 shares were reserved for issuance under the
Incentive Plan. In February, 1998, an amendment to the Incentive Plan was
approved by a vote of the Company's shareholders to reserve an additional 325
shares for issuance under the Incentive Plan. Options granted to employees of
the Company typically may be exercised within ten years from the grant date and
are exercisable in installments determined by the Leadership, Development and
Compensation Committee of the Board of Directors. Options granted to
non-employee, non-officer directors prior to the Offering were immediately
exercisable. Options granted to non-employee, non-officer directors subsequent
to the Offering are typically 50% exercisable immediately and 50% exercisable
upon the date of the next annual shareholders meeting. Grants for 263 shares at
prices between $17.93 and $29.00 per share were made during fiscal year 1998.

Stock Ownership Plan for Outside Directors

     Prior to March 16, 1998, non-employee directors received an annual cash
retainer of $18. Effective March 16, 1998, the Company implemented its
Non-Employee Director Compensation and Deferral Plan (the "Director Plan").
Under the Director Plan, non-employee, non-officer directors receive an annual
retainer in the form of shares of Common Stock with a total value of $18 on the
date of the director's election and/or subsequent reelection to the Board (the
"Director Shares"). When issued, the Director Shares are held in trust, on a
deferred basis until a director is no longer a director of the Company.
Participation in the Director Plan is mandatory. During the seven fiscal months
ended September 27, 1998, the Company reserved a total of 2 shares to be issued
no later than ten business days after the next annual shareholders meeting, to
be held February 17, 1999.

                                       22
<PAGE>   18

                                REMEDYTEMP, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

COO Option Grant

     In January 1998, the Company hired a Chief Operations Officer for the first
time. Greg Palmer has assumed this responsibility and comes to the Company with
over 13 years of successful operational experience in the staffing industry.
Under the employment agreement between the Company and Greg Palmer, 125 options
were granted on December 16, 1997 at a price of $20.72, the fair market value of
Class A Common Stock on that date. This grant was approved by a vote of the
Company's shareholders at the Company's Annual Meeting of Shareholders on
February 18, 1998. The shares are exercisable over a five year period, were
granted outside the Incentive Plan and will expire ten years from the grant
date.

Earnings per share calculation

     During the first fiscal quarter of 1998, the Company adopted Statement of
Financial Accounting Standards No. 128, "Earnings Per Share" ("SFAS No. 128")
which became effective for financial statements issued for periods ending after
December 15, 1997. SFAS No. 128 replaces the previous presentation of earnings
per share on the Statement of Income with a dual presentation of Basic Earnings
Per Share ("Basic EPS") and Diluted Earnings Per Share ("Diluted EPS"). Basic
EPS excludes dilution and is computed by dividing net income by the
weighted-average number of common shares outstanding during the period. Diluted
EPS reflects the potential dilution that could occur if stock options and other
commitments to issue Common Stock were exercised, resulting in the issuance of
Common Stock that then shared in the earnings of the Company. As required by
SFAS 128, all prior period EPS data has been restated to conform with the
provisions of this statement. Basic and Diluted EPS under SFAS No. 128 do not
differ materially from Primary Earnings Per Share as previously presented. The
table below sets forth the computation of Basic and Diluted EPS under SFAS 128:

<TABLE>
<CAPTION>
                                                          SEPTEMBER 27,      SEPTEMBER 28,      SEPTEMBER 29,
                                                               1998               1997               1996
                                                             --------           --------           --------
<S>                                                       <C>                <C>                <C>     
BASIC EPS
Income available to common shareholders..............        $ 13,906           $ 10,193           $  4,213
Weighted-average number of shares, basic.............           8,966              8,896              7,225
   BASIC EPS.........................................        $   1.55           $   1.15           $   0.58
                                                             ========           ========           ========

DILUTED EPS
Income available to common shareholders..............        $ 13,906           $ 10,193           $  4,213
Weighted-average number of shares, basic.............           8,966              8,896              7,225
Effect of dilutive securities:                                                                
   Stock options.....................................             331                146                 25
                                                             --------           --------           --------
Weighted-average number of shares - assuming                                                                   
   dilution..........................................           9,297              9,042              7,250
   DILUTED EPS.......................................        $   1.50           $   1.13           $   0.58
                                                             ========           ========           ========
</TABLE>

     The Company has adopted the disclosure provisions of SFAS No. 123,
"Accounting for Stock-Based Compensation." Accordingly, no compensation cost has
been recognized for the stock and option plans. Had compensation cost for all
stock and option plans been determined based on the fair value at the grant date
of awards in fiscal 1998, 1997, and 1996 consistent with the provisions of SFAS
No. 123, the Company's net income and net income per share would have been
reduced to the pro forma amounts indicated below:
<TABLE>
<CAPTION>

                                              September 27, 1998       September 28, 1997       September 29, 1996
                                              ------------------       ------------------       ------------------
<S>                                           <C>                      <C>                      <C>      
Net income - as reported                            $  13,906                $  10,193                $   4,213
Net income - pro forma                              $  12,355                $   9,514                $   3,942
Basic earnings per share - as reported              $    1.55                $    1.15                $    0.58
Basic earnings per share - pro forma                $    1.38                $    1.07                $    0.55
Diluted earnings per share - as reported            $    1.50                $    1.13                $    0.58
Diluted earnings per share - pro forma              $    1.34                $    1.05                $    0.54
</TABLE>

                                       23
<PAGE>   19

                                REMEDYTEMP, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)

     The fair value of each option grant has been estimated on the date of grant
using the Black-Scholes option-pricing model with the following weighted-average
assumptions for the grants in fiscal 1998, 1997 and 1996, respectively: dividend
yield of 0.0%, 0.0% and 0.0%; risk free interest rate of 5.81%, 6.48% and 6.61%;
expected volatility of 31.0%, 30.0% and 30.0% and expected lives of 2.9, 2.8 and
4.7 years. The weighted-average per share estimated fair value at the date of
grant for options granted during fiscal 1998, 1997 and 1996 was $6.24, $4.26 and
$4.88, respectively.

The following table summarizes the activity relating to all stock and option
plans:

<TABLE>
<CAPTION>
                                                 Incentive Plan              Purchase                  Options Outside
                                                    Options                 Plan Stock                  Incentive Plan
                                              ----------------------      --------------------       --------------------
                                                           Weighted-                 Weighted-                  Weighted-
                                                             Average                  Average                     Average
                                                            Exercise                 Exercise                    Exercise
                                               Shares        Price        Shares      Price           Shares       Price

<S>                                            <C>         <C>            <C>        <C>             <C>        <C>   
Option outstanding October 1, 1995 ...           --             --           --             --           --            --
Options granted ......................          443.0       $   13.00        --             --           --            --
Options canceled .....................           (3.6)      $   13.00                       --           --            --
                                              -------       ---------     -----         ---------     -----        ------
Option outstanding September 29, 1996           439.4       $   13.00        --             --           --            --
Options granted ......................          280.0       $   15.55        23.6       $   13.18        --            --
Options canceled .....................          (21.4)      $   14.46        --             --           --            --
Options exercised ....................          (26.4)      $   13.00       (12.3)      $   13.18                      --
                                              -------       ---------     -------       ---------     -------      ------
Options outstanding September 28, 1997          671.6                        11.3                                      --
Options granted ......................          262.8       $   21.63        15.5       $   19.49       125.0      $20.72
Options canceled .....................          (55.4)      $   14.95        --             --           --            --
Options exercised ....................          (65.6)      $   13.98       (18.8)      $   16.46        --            --
                                              -------       ---------     -------       ---------     -------      ------
Options outstanding September 27, 1998          813.4                         8.0                       125.0
                                              =======                     =======                      ======
</TABLE>


     The number of exercisable options outstanding for the fiscal years ended
1998, 1997 and 1996 under the plans were 241.6, 114.5 and 61.0 shares,
respectively, at weighted-average prices of $15.14, $13.00 and $13.00 per share,
respectively. The following table summarizes information about stock options
outstanding at September 27, 1998:

<TABLE>
<CAPTION>

                             Options Outstanding                                      Options exercisable
       ---------------------------------------------------------------------  --------------------------------
                                             Weighted-
                                              Average
                               Shares         Remaining     Weighted-Average     Shares       Weighted-Average
        Exercise Price       Outstanding       Life             Price         Exercisable         Price
        --------------       -----------       ---------    ----------------  -----------     ----------------
<S>                          <C>              <C>           <C>               <C>             <C>    
       $10.00 - $13.00           327.1         7.8 years        $ 13.00           137.2           $ 13.00
       $13.01 - $16.00           218.1         8.6 years        $ 15.31            61.4           $ 15.31
       $16.01 - $20.00            59.5         8.2 years        $ 18.57            23.0           $ 18.84
       $20.01 - $25.00           306.7         9.2 years        $ 21.12            15.0           $ 24.69
       $25.01 - $30.00            35.0         9.5 years        $ 26.59             5.0           $ 26.19
</TABLE>

                                       24
<PAGE>   20

                                REMEDYTEMP, INC.

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
                (AMOUNTS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)


10.      SUBSEQUENT EVENT (UNAUDITED)

         On October 2, 1998, the Board of Directors authorized the Company to
repurchase its outstanding Class A and/or Class B Common Stock in the open
market or in privately negotiated transactions at the prevailing market prices
not to exceed $5,000 in aggregate. Subsequent to year end, through December 14,
1998, the Company has repurchased 151.9 Class A Common Stock shares at prices
ranging from $12.56 to $15.13.

11.  UNAUDITED CONSOLIDATED QUARTERLY INFORMATION

<TABLE>
<CAPTION>
                                                                FOR THE THREE MONTHS ENDED
                                                 ---------------------------------------------------------
                                                 DECEMBER 28,     MARCH 29,     JUNE 28,     SEPTEMBER 27,
                                                     1997           1998          1998            1998
                                                     ----           ----          ----            ----
<S>                                              <C>              <C>           <C>          <C>     
Total revenues .............................       $111,145       $109,607       $113,388       $117,204
Total cost of direct and licensed sales ....       $ 85,300       $ 84,041       $ 85,946       $ 88,802
Licensees' share of gross profit ...........       $  6,936       $  6,937       $  7,771       $  8,494
Selling, general and administrative expenses       $ 13,294       $ 13,906       $ 13,934       $ 14,166
Net income .................................       $  3,515       $  2,986       $  3,540       $  3,865
Net income per share, basic ................       $   0.39       $   0.33       $   0.39       $   0.43
Net income per share, diluted ..............       $   0.38       $   0.32       $   0.38       $   0.42

<CAPTION>
                                                                FOR THE THREE MONTHS ENDED
                                                 ---------------------------------------------------------
                                                 DECEMBER 29,     MARCH 30,     JUNE 29,     SEPTEMBER 28,
                                                    1996            1997          1997            1997
                                                    ----            ----          ----            ----
<S>                                              <C>              <C>           <C>          <C>     
Total revenues .............................       $ 84,563       $ 83,587       $ 92,287       $ 99,909
Total cost of direct and licensed sales ....       $ 64,313       $ 63,702       $ 70,058       $ 76,402
Licensees' share of gross profit ...........       $  5,015       $  5,289       $  6,153       $  6,513
Selling, general and administrative expenses       $ 11,280       $ 11,519       $ 12,087       $ 12,262
Net income .................................       $  2,557       $  2,040       $  2,571       $  3,025
Net income per share, basic ................       $   0.29       $   0.23       $   0.29       $   0.34
Net income per share, diluted ..............       $   0.28       $   0.23       $   0.29       $   0.33

</TABLE>

                        REPORT OF INDEPENDENT ACCOUNTANTS


To the Board of Directors and 
Shareholders of RemedyTemp, Inc.

In our opinion, the accompanying consolidated balance sheets and the related
consolidated statements of income, of shareholders' equity and of cash flows
present fairly, in all material respects, the financial position of RemedyTemp,
Inc. and its subsidiary (the "Company") at September 27, 1998, and September 28,
1997, and the results of their operations and their cash flows for each of the
three fiscal years in the period ended September 27, 1998, in conformity with
generally accepted accounting principles. These financial statements are the
responsibility of the Company's management; our responsibility is to express an
opinion on these financial statements based on our audits. We conducted our
audits of these statements in accordance with generally accepted auditing
standards which require that we plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements, assessing the
accounting principles used and significant estimates made by management, and
evaluating the overall financial statement presentation. We believe that our
audits provide a reasonable basis for the opinion expressed above.


/s/ PRICE WATERHOUSECOOPERS LLP
PricewaterhouseCoopers LLP
Costa Mesa, California
November 13, 1998

                                       25

<PAGE>   1

                                                                    EXHIBIT 23.1


                       CONSENT OF INDEPENDENT ACCOUNTANTS

        We hereby consent to the incorporation by reference in the Registration
Statements on Form S-8 (Nos. 333-11307, 333-11277, 333-47581 and 333-55823) of
RemedyTemp, Inc. of our report dated November 13, 1998, appearing on page 25 of
the Annual Report to Shareholders which is incorporated by reference in this
Annual Report on Form 10-K. We also consent to the incorporation by reference of
our report on the Financial Statement Schedule, which appears on page 16 of this
Form 10-K.


                                               /s/ PRICEWATERHOUSECOOPERS LLP
                                               ---------------------------------
                                                   PricewaterhouseCoopers LLP


Costa Mesa, California
December 21, 1998

<TABLE> <S> <C>

<ARTICLE> 5
       
<S>                             <C>
<PERIOD-TYPE>                   YEAR
<FISCAL-YEAR-END>                          SEP-27-1998
<PERIOD-START>                             SEP-29-1997
<PERIOD-END>                               SEP-27-1998
<CASH>                                             450
<SECURITIES>                                         0
<RECEIVABLES>                                   63,660
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                                69,746
<PP&E>                                          15,184
<DEPRECIATION>                                       0
<TOTAL-ASSETS>                                  89,785
<CURRENT-LIABILITIES>                           27,285
<BONDS>                                              0
                                0
                                          0
<COMMON>                                            90
<OTHER-SE>                                      62,347
<TOTAL-LIABILITY-AND-EQUITY>                    89,785
<SALES>                                              0
<TOTAL-REVENUES>                               451,344
<CGS>                                                0
<TOTAL-COSTS>                                  344,089
<OTHER-EXPENSES>                                85,438
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                   0
<INCOME-PRETAX>                                 23,177
<INCOME-TAX>                                     9,271
<INCOME-CONTINUING>                             13,906
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                    13,906
<EPS-PRIMARY>                                     1.55
<EPS-DILUTED>                                     1.50
        

</TABLE>


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission