BILLING INFORMATION CONCEPTS CORP
10-Q, 1997-02-14
MANAGEMENT CONSULTING SERVICES
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<PAGE>   1
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                                 UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549

                                  -----------

                                   FORM 10-Q

(Mark One)
[X]   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15 (D) OF THE SECURITIES
      EXCHANGE ACT OF 1934
      For the quarterly period ended December 31, 1996

                                       or

[ ]   TRANSACTION REPORT PURSUANT TO SECTION 13 OR 15 (D) OF THE SECURITIES
      EXCHANGE ACT OF 1934 
      For the transition period from     to

                         Commission File Number 0-28536

                                  -----------

                       BILLING INFORMATION CONCEPTS CORP.

             (Exact name of registrant as specified in its charter)

             DELAWARE                                    74-2781950
  (State or other jurisdiction of                  (IRS Employer ID No.)
   incorporation or organization)
  7411 JOHN SMITH DRIVE, SUITE 200                         78229
        SAN ANTONIO, TEXAS                               (Zip code)
(Address of principal executive offices)

                                 (210) 949-7000
              (Registrant's telephone number, including area code)

     Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. |X| Yes |_| No

     Indicated below is the number of shares outstanding of the registrant's
only class of common stock at February 4, 1997:


             TITLE OF CLASS                   NUMBER OF SHARES
             --------------                     OUTSTANDING
                                              ----------------

      Common Stock, $.01 par value               15,254,198


================================================================================
<PAGE>   2



              BILLING INFORMATION CONCEPTS CORP. AND SUBSIDIARIES

                                     INDEX



<TABLE>
<CAPTION>
                                                                                                                               PAGE
PART I        FINANCIAL INFORMATION
<S>           <C>
Item 1.       Interim Condensed Consolidated Financial Statements (Unaudited)
              Condensed Consolidated Balance Sheets - December 31, 1996 and September 30, 1996..............................     3
              Condensed Consolidated Statements of Income - For the Three-Month Periods Ended
                  December 31, 1996 and 1995................................................................................     4
              Condensed Consolidated Statements of Cash Flows - For the Three-Month Periods Ended
                  December 31, 1996 and 1995................................................................................     5
              Notes to Interim Condensed Consolidated Financial Statements..................................................     6
Item 2.       Management's Discussion and Analysis of Financial Condition and Results of Operations.........................     8
PART II       OTHER INFORMATION
Item 1.       Legal Proceedings.............................................................................................    13
Item 2.       Changes in Securities.........................................................................................    13
Item 3.       Defaults Upon Senior Securities...............................................................................    13
Item 4.       Submission of Matters to a Vote of Security Holders...........................................................    13
Item 5.       Other Information.............................................................................................    13
Item 6.       Exhibits and Reports on Form 8-K..............................................................................    14
SIGNATURES    ..............................................................................................................    15
</TABLE>





                                       2
<PAGE>   3




                          PART I FINANCIAL INFORMATION
          ITEM 1. INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
              BILLING INFORMATION CONCEPTS CORP. AND SUBSIDIARIES
                     CONDENSED CONSOLIDATED BALANCE SHEETS
                       (IN THOUSANDS, EXCEPT SHARE DATA)
                                  (UNAUDITED)

                                     ASSETS
<TABLE>
<CAPTION>
                                                                                                    DECEMBER 31,     SEPTEMBER 30,
                                                                                                        1996             1996
                                                                                                    ------------     -------------
<S>                                                                                                 <C>               <C>
Current assets:
  Cash and cash equivalents......................................................................   $   30,456        $   34,135
  Accounts receivable............................................................................       16,666            17,707
  Purchased receivables..........................................................................       61,532            70,920
  Prepaids and other.............................................................................          996               883
                                                                                                    ----------        ----------
    Total current assets.........................................................................      109,650           123,645
Property and equipment, net......................................................................       14,607             9,380
Equipment held under capital leases, net.........................................................        3,452             3,519
Other assets, net................................................................................        1,920             1,238
                                                                                                    ----------        ----------
    Total assets.................................................................................   $  129,629        $  137,782
                                                                                                    ==========        ==========

                                               LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:
  Accounts payable:
   Trade.........................................................................................   $   11,791        $   12,743
   Billing customers.............................................................................       50,577            50,974
Accrued liabilities..............................................................................       30,656            25,889
Revolving line of credit for purchased receivables...............................................          211            19,010
Current portion of long-term debt................................................................          795               603
Current portion of obligations under capital leases..............................................          893               896
                                                                                                    ----------        ----------
     Total current liabilities...................................................................       94,923           110,115
Long-term debt, less current portion.............................................................        3,095             2,370
Obligations under capital leases, less current portion...........................................        2,430             2,666
                                                                                                    ----------        ----------
     Total liabilities...........................................................................      100,448           115,151
Commitments and contingencies (Note 3)
Stockholders' equity:
  Preferred stock, $0.01 par value, 10,000,000 shares authorized; no shares issued or
   outstanding at December 31 or September 30....................................................            0                 0
  Common stock, $0.01 par value, 60,000,000 shares authorized; 15,157,361 shares
   issued and outstanding at December 31; 15,045,709 shares issued and outstanding
   at September 30...............................................................................          152               151
Additional paid-in capital.......................................................................       21,428            19,790
Retained earnings................................................................................        7,601             2,690
                                                                                                    ----------        ----------
     Total stockholders' equity..................................................................       29,181            22,631
                                                                                                    ----------        ----------
     Total liabilities and stockholders' equity..................................................   $  129,629        $  137,782
                                                                                                    ==========        ==========
</TABLE>


        The accompanying notes are an integral part of these condensed
                      consolidated financial statements.




                                       3
<PAGE>   4




              BILLING INFORMATION CONCEPTS CORP. AND SUBSIDIARIES

                  CONDENSED CONSOLIDATED STATEMENTS OF INCOME
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
                                  (UNAUDITED)
<TABLE>
<CAPTION>
                                                                                                          THREE MONTHS ENDED
                                                                                                             DECEMBER 31,
                                                                                                   -----------------------------
                                                                                                        1996             1995
                                                                                                   -------------     -----------
<S>                                                                                                  <C>               <C>
Operating revenues...............................................................................    $  27,818         $  23,354
Cost of services.................................................................................       17,958            15,306
                                                                                                     ---------         ---------
Gross profit.....................................................................................        9,860             8,048
Selling, general and administrative expenses.....................................................        2,903             2,392
Advance funding program income...................................................................       (1,749)           (1,324)
Advance funding program expense..................................................................          324               278
Depreciation and amortization expense............................................................          521               439
                                                                                                     ---------         ---------
Income from operations...........................................................................        7,861             6,263
Other income (expense):
  Interest income................................................................................          242               231
  Interest expense...............................................................................         (119)              (80)
  Other, net.....................................................................................          (62)              (47)
                                                                                                     ---------         --------- 
   Total other income (expense)..................................................................           61               104
                                                                                                     ---------         ---------
Income before income taxes.......................................................................        7,922             6,367
Income tax expense...............................................................................       (3,011)           (2,419)
                                                                                                     ---------         --------- 
Net income.......................................................................................    $   4,911         $   3,948
                                                                                                     =========         =========


Net income per common share......................................................................    $    0.30         $       -
Pro forma net income per common share (See Note 1)...............................................    $       -         $    0.27
Weighted average common shares and common share equivalents outstanding..........................       16,195                 -
Pro forma weighted average common shares and common share equivalents
  outstanding (See Note 1).......................................................................            -            14,853
</TABLE>


        The accompanying notes are an integral part of these condensed
                      consolidated financial statements.




                                       4
<PAGE>   5




              BILLING INFORMATION CONCEPTS CORP. AND SUBSIDIARIES

                CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
                                 (IN THOUSANDS)
                                  (UNAUDITED)
<TABLE>
<CAPTION>

                                                                                                          THREE MONTHS ENDED
                                                                                                             DECEMBER 31,
                                                                                                   -----------------------------
                                                                                                        1996             1995
                                                                                                   -------------     -----------
<S>                                                                                                <C>               <C>
Cash flows from operating activities:
  Net income.....................................................................................    $   4,911         $   3,948
   Adjustments to reconcile net income to net cash provided by (used in) operating activities:
    Depreciation and amortization................................................................          521               439
    Deferred compensation........................................................................            0                 3
    Changes in operating assets and liabilities:
     Decrease in accounts receivable.............................................................        1,041             2,478
     Increase in prepaids and other..............................................................         (114)             (150)
     Increase (decrease) in accounts payable.....................................................         (952)            5,630
     Increase (decrease) in accrued liabilities..................................................        1,307           (13,361)
     Increase in other liabilities...............................................................            0                35
                                                                                                     ---------         ---------
Net cash provided by (used in) operating activities..............................................        6,714              (978)
Cash flows from investing activities:
  Purchase of property and equipment.............................................................       (5,628)             (233)
  Collections of purchased receivables from billing customers, net...............................        9,388             5,711
  Collections of proceeds due (payments made) to billing customers, net..........................         (397)            6,370
  Collections of sales taxes due on behalf of billing customers, net.............................        4,311             4,521
  Other investing activities.....................................................................         (734)               59
                                                                                                     ---------         ---------
Net cash provided by investing activities........................................................        6,940            16,428
Cash flows from financing activities:
  Payments on revolving line of credit for purchased receivables, net............................      (18,799)           (1,128)
  Proceeds from issuance of long-term debt.......................................................        1,063                 0
  Payments on long-term debt.....................................................................         (146)              (64)
  Payments on capital leases.....................................................................         (238)             (108)
  Proceeds from issuance of common stock.........................................................          787                 0
  Transfers to affiliates........................................................................            0            (2,339)
                                                                                                     ---------         --------- 
Net cash used in financing activities............................................................      (17,333)           (3,639)
                                                                                                     ---------         --------- 
Net increase (decrease) in cash and cash equivalents.............................................       (3,679)           11,811
Cash and cash equivalents, beginning of period...................................................       34,135            26,770
                                                                                                     ---------         ---------
Cash and cash equivalents, end of period.........................................................    $  30,456         $  38,581
                                                                                                     =========         =========
</TABLE>

        The accompanying notes are an integral part of these condensed
                      consolidated financial statements.




                                       5
<PAGE>   6




              BILLING INFORMATION CONCEPTS CORP. AND SUBSIDIARIES
          NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
                                  (UNAUDITED)

NOTE 1. BASIS OF PRESENTATION

     The interim condensed consolidated financial statements included herein
have been prepared by Billing Information Concepts Corp. ("Billing") and
subsidiaries (collectively referred to as the "Company"), without audit,
pursuant to the rules and regulations of the Securities and Exchange
Commission. Certain information and footnote disclosures normally included in
financial statements prepared in accordance with generally accepted accounting
principles have been condensed or omitted pursuant to such rules and
regulations. In the opinion of the Company's management, the accompanying
interim condensed consolidated financial statements reflect all adjustments
that are necessary for a fair presentation of the Company's financial position,
results of operations and cash flows for such periods. All such adjustments are
of a normal recurring nature. It is recommended that these interim condensed
consolidated financial statements be read in conjunction with the consolidated
financial statements and the notes thereto included in the Company's Annual
Report on Form 10-K for the year ended September 30, 1996. Results of
operations for interim periods are not necessarily indicative of results that
may be expected for any other interim periods or the full fiscal year. Certain
prior period amounts have been reclassified for comparative purposes.

     The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. Actual results could differ from those estimates.

     On August 2, 1996, U.S. Long Distance Corp. ("USLD") distributed to its
stockholders all of the outstanding shares of common stock of Billing (the
"Distribution") with the result being that Billing became an independent,
publicly held company that owns and operates the billing clearinghouse and
information management services business previously owned by USLD. Since
Billing had no publicly held common shares outstanding prior to the
Distribution, net income per common share and weighted average common shares
outstanding for the quarter ended December 31, 1995 are presented on a pro
forma basis. The pro forma weighted average shares outstanding during the
quarter ended December 31, 1995 gives effect to the number of shares assumed to
be issued had the Distribution occurred at the beginning of the period and
differs from the number of shares assumed to be outstanding at the end of the
period due to the assumed conversions of options and warrants that were assumed
to be outstanding during the period. The unaudited pro forma per share data is
presented for informational purposes only and should not be considered
indicative of the operating results which the Company will achieve in the
future because, among other things, this data is based on historical rather
than prospective information and includes certain assumptions which are subject
to change.

NOTE 2. STATEMENT OF CASH FLOWS

         Cash payments and non-cash activities during the periods indicated
were as follows:

<TABLE>
<CAPTION>
                                                                                                 THREE MONTHS ENDED
                                                                                                    DECEMBER 31,   
                                                                                                 ------------------
                                                                                                 1996         1995 
                                                                                                 ----         -----
                                                                                                   (IN THOUSANDS)
<S>                                                                                              <C>          <C>
         Cash payments for income taxes......................................................    $1,612       $    0
         Cash payments for interest..........................................................       632          366
         Tax benefit recognized in connection with stock option exercises....................       852            0
</TABLE>



                                       6
<PAGE>   7




              BILLING INFORMATION CONCEPTS CORP. AND SUBSIDIARIES
    NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

NOTE 3. COMMITMENTS AND CONTINGENCIES

     The Company is involved in various claims, legal actions and regulatory
proceedings arising in the ordinary course of business. The Company believes it
is unlikely that the final outcome of any of the claims or proceedings to which
the Company is a party will have a material adverse effect on the Company's
financial position or results of operations; however, due to the inherent
uncertainty of litigation, there can be no assurance that the resolution of any
particular claim or proceeding would not have a material adverse effect on the
Company's results of operations for the fiscal period in which such resolution
occurred.

     As of December 31, 1996, the Company is obligated to pay a company
approximately $10.0 million for license and service fees under a non-exclusive,
perpetual software license and related services agreements.

NOTE 4. RELATED PARTY TRANSACTIONS

     The Company and USLD share a common individual on their respective boards
of directors. Therefore, USLD is considered a related party for purposes of
financial disclosure. The Company provides billing and information management
services for USLD and purchases telecommunications services from USLD.
Transactions under the agreements for these services have been reflected in the
accompanying consolidated financial statements at market prices. Transactions
between the Company and USLD are summarized as follows:

<TABLE>
<CAPTION>
                                                                                                 THREE MONTHS ENDED
                                                                                                   DECEMBER 31,    
                                                                                                 ------------------
                                                                                                 1996         1995 
                                                                                                 ----         -----
                                                                                                   (IN THOUSANDS)
         <S>                                                                                     <C>          <C>
         Sales to USLD......................................................................     $1,198       $1,362
         Purchases from USLD................................................................        901          595
</TABLE>

     In addition, at December 31 and September 30, 1996, the Company's accounts
receivable balance includes $779,000 and $998,000, respectively, and the
billing customers accounts payable balance includes $1,083,000 and $1,337,000,
respectively, related to billing services performed for USLD. The Company also
had $774,000 and $1,288,000 payable to USLD included in accrued liabilities at
December 31 and September 30, 1996, respectively, and $971,000 and $1,034,000
payable to USLD included in long-term debt at December 31 and September 30,
1996, respectively.

NOTE 5. REVOLVING LINE OF CREDIT

     The Company obtained a $50.0 million revolving line of credit facility
with certain commercial lending institutions effective December 23, 1996 to
finance the purchase of accounts receivable under the Company's Advance Funding
Program and for general corporate purposes. The credit facility terminates on
December 20, 1999 and bears interest at a variable rate based on the prime rate
or federal funds rate as determined by a formula defined in the credit
agreement. The facility is secured by the related accounts receivable, the
stock of Billing's subsidiaries and various other assets of the Company. Under
the most restrictive terms of the credit agreement, the Company is prohibited
from paying dividends on its common stock, is required to comply with certain
financial covenants and is subject to certain limitations on the issuance of
additional secured debt. The Company was in compliance with all such covenants
at December 31, 1996. The amount borrowed by the Company and the amount
available for borrowing under this credit facility was $211,000 and $47.4
million, respectively, at December 31, 1996.




                                       7
<PAGE>   8




ITEM 2.

     This Quarterly Report on Form 10-Q contains certain "forward-looking"
statements as such term is defined in the Private Securities Litigation Reform
Act of 1995 and information relating to the Company and its subsidiaries that
are based on the beliefs of the Company's management as well as assumptions
made by and information currently available to the Company's management. When
used in this report, the words "anticipate," "believe," "estimate," "expect"
and "intend" and words or phrases of similar import, as they relate to the
Company or its subsidiaries or Company management, are intended to identify
forward-looking statements. Such statements reflect the current risks,
uncertainties and assumptions related to certain factors including, without
limitations, competitive factors, general economic conditions, customer
relations, relationships with vendors, the interest rate environment,
governmental regulation and supervision, seasonality, distribution networks,
product introductions and acceptance, technological change, changes in industry
practices, onetime events and other factors described herein and in other
filings made by the Company with the Securities and Exchange Commission. Based
upon changing conditions, should any one or more of these risks or
uncertainties materialize, or should any underlying assumptions prove
incorrect, actual results may vary materially from those described herein as
anticipated, believed, estimated, expected or intended. The Company does not
intend to update these forward-looking statements.

               MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                      CONDITION AND RESULTS OF OPERATIONS

     The following is a discussion of the consolidated financial condition and
results of operations of the Company for the three-month periods ended December
31, 1996 and 1995. It should be read in conjunction with the Interim Condensed
Consolidated Financial Statements of the Company, the notes thereto and other
financial information included elsewhere in this report. For purposes of the
following discussion, references to year periods refer to the Company's fiscal
year ended September 30 and references to quarterly periods refer to the
Company's fiscal quarter ended December 31.

GENERAL

     On August 2, 1996, USLD distributed to its stockholders all of the
outstanding shares of common stock of the Company (the "Distribution") which,
prior to the Distribution, was a wholly-owned subsidiary of USLD. Upon the
completion of the Distribution, Billing became an independent, publicly held
company that owns and operates the billing clearinghouse and information
management services business ("Billing Group Business") previously owned by
USLD (see "Effects of Spinoff of Billing Group Business" below).

RESULTS OF OPERATIONS

     The following table presents certain items in the Company's Condensed
Consolidated Statements of Income as a percentage of total revenues:

<TABLE>
<CAPTION>
                                                                                                 THREE MONTHS ENDED
                                                                                                    DECEMBER 31,
                                                                                              ---------------------
                                                                                                 1996         1995
                                                                                              ---------    --------
<S>                                                                                            <C>          <C>
Operating revenues...........................................................................   100.0%       100.0%
Cost of services.............................................................................    64.6         65.5
                                                                                                -----        -----
Gross profit.................................................................................    35.4         34.5
Selling, general and administrative expenses.................................................    10.4         10.2
Advance funding program income...............................................................    (6.3)        (5.7)
Advance funding program expense..............................................................     1.2          1.2
Depreciation and amortization expense........................................................     1.9          1.9
                                                                                                -----        -----
Income from operations.......................................................................    28.3         26.8
Other income, net............................................................................     0.2          0.4
                                                                                                -----        -----
Income before income taxes...................................................................    28.5         27.3
Income tax expense...........................................................................   (10.8)       (10.4)
                                                                                                -----        -----
Net income...................................................................................    17.7%        16.9%
                                                                                                =====        =====
</TABLE>




                                       8
<PAGE>   9




Operating Revenues

     The Company's revenues are primarily derived from providing billing
clearinghouse and information management services to direct dial long distance
carriers and operator services providers. Revenues are also derived from
enhanced billing services provided to companies that offer 900 services or
other non-regulated telecommunications equipment and services. Fees charged by
the Company include processing and customer service inquiry fees. Processing
fees are assessed to customers either as a fee charged for each telephone call
record or other transaction processed or as a percentage of the customer's
revenue that is submitted by the Company to local telephone companies for
billing and collection. Processing fees also include any charges assessed to
the Company by local telephone companies for billing and collection services
that are passed through to the customer. Customer service inquiry fees are
assessed to customers either as a fee charged for each record processed by the
Company or as a fee charged for each billing inquiry made by end-users.

     Billing services revenues increased 19.1% to $27.8 million in the first
quarter of 1997 compared to $23.4 million in the first quarter of 1996. The
revenue increase is primarily attributable to an increase in the number of
telephone call records processed and billed on behalf of direct dial long
distance customers. Revenues derived from operator services customers in the
first quarter of 1997 were virtually unchanged from the comparable prior year
quarter. This lack of operator services revenue growth is attributable to
several factors, including an awareness on the part of the consumer of the
ability of the telephone user to select a carrier of choice by dialing access
codes of carriers other than the carrier contracted by the telephone owner,
resulting in a lower number of billable telephone calls generated by the
Company's customers. Telephone call record volumes (exclusive of records
processed for billing management customers) were as follows:

<TABLE>
<CAPTION>
                                                                                                THREE MONTHS ENDED
                                                                                                   DECEMBER 31,
                                                                                               --------------------
                                                                                                1996          1995
                                                                                               ------        ------
                                                                                                    (IN MILLIONS)
         <S>                                                                                    <C>           <C>
         Direct dial long distance services..................................................   119.2         88.6
         Operator services...................................................................    30.0         31.5
         Enhanced billing services...........................................................     1.8          2.1
</TABLE>

     Revenue per record for billing management customers, who have their own
billing and collection agreements with the local telephone companies, is
significantly less than revenue per record for the Company's other customers,
and thus, the volume of records processed for billing management customers is
not presented in the table above.

Cost of Services

     Cost of services includes billing and collection fees charged to the
Company by local telephone companies and related transmission costs, as well as
all costs associated with the customer service organization, including staffing
expenses and costs associated with telecommunications services. Billing and
collection fees charged by the local telephone companies include fees that are
assessed for each record submitted and for each bill rendered to its end-user
customers. The Company achieves discounted billing costs due to its aggregated
volumes and can pass these discounts on to its customers.

     The gross profit margin of 35.4% reported for the quarter ended December
31, 1996 increased from 34.5% achieved in the comparable prior year quarter.
This increase was primarily attributable to lower billing and collection fees
which were partially offset by higher customer service costs. The lower billing
and collection fees as a percentage of revenues were the result of growth of
the Company's higher gross margin business.

Selling, General and Administrative Expenses

     Selling, general and administrative ("SG&A") expenses are comprised of all
selling, marketing and administrative costs incurred in direct support of the
business operations of the Company. Additionally, a portion of the expense of
certain USLD corporate functions, such as treasury, financial reporting,
investor relations, legal, payroll and management information systems has been
allocated to the Company and is reflected in its historical operating results
for the quarter ended December 31, 1995.



                                       9
<PAGE>   10




     SG&A expenses for the first quarter of 1997 were $2.9 million,
representing 10.4% of revenues, compared to $2.4 million in the first quarter
of 1996, or 10.2% of revenues. SG&A expenses as a percentage of revenues may
increase in subsequent periods due to costs incurred in connection with the
Company taking occupancy of new facilities.

Advance Funding Program Income and Expense

     Advance funding program income increased 32.1% to $1.7 million for the
first quarter of 1997 from $1.3 million for the first quarter of 1996. The
increase was primarily the result of financing a higher level of customer
receivables under the Company's advance funding program. The monthly average
balance of purchased receivables was $69.2 million and $50.7 million for the
quarter ended December 31, 1996 and comparable prior year quarter,
respectively.

     Advance funding program expense increased 16.5% to $324,000 for the first
quarter of 1997 from $278,000 for the first quarter of 1996. Although
increasing from quarter to quarter, advance funding program expense declined
relative to advance funding program income due to the Company financing a
higher percentage of purchased receivables with internally generated funds. The
Company anticipates making certain capital expenditures over the next two years
(see "Liquidity and Capital Resources") and remitting certain sales taxes
during the next several quarters. Consequently, advance funding program expense
may increase in subsequent periods due to increased borrowings under the
Company's credit facility.

Income from Operations

     Income from operations in the first quarter of 1997 increased to $7.9
million, or 28.3% of revenues, from $6.3 million, or 26.8% of revenues, in the
first quarter of 1996. The increase in income from operations as a percentage
of revenues is primarily attributable to a higher gross profit margin and
higher net advance funding program income, as discussed above.

EFFECTS OF SPINOFF OF BILLING GROUP BUSINESS

     The unaudited Condensed Consolidated Statements of Income included in this
report reflect the operations of the Company for the quarters ended December
31, 1996 and 1995. Included below is supplemental unaudited consolidated pro
forma financial information that management believes is important to provide an
understanding of the results of operations of the Company on a stand-alone
basis. Pro Forma Condensed Consolidated Statements of Income are presented
below on a quarterly and annual basis for 1996. These Pro Forma Condensed
Consolidated Statements of Income are based on the historical statements of the
periods presented adjusted to reflect the items discussed in the accompanying
notes to the pro forma financial statements. The Pro Forma Condensed
Consolidated Statements of Income give effect to the Distribution as if it had
occurred at the beginning of 1996. The number of weighted average shares
outstanding used in the calculation of the pro forma per share data gives
effect to the shares assumed to be issued had the Distribution occurred at the
beginning of each period presented.

     The unaudited consolidated pro forma financial information is presented
for informational purposes only and should be read in conjunction with the
accompanying notes to the pro forma financial statements and with the Company's
historical financial statements and notes thereto and "Management's Discussion
and Analysis of Financial Condition and Results of Operations" set forth herein
and in the Post Effective Amendment No. 2 to the Company's Registration
Statement on Form 10/A dated August 1, 1996 and the Company's Annual Report on
Form 10-K for the year ended September 30, 1996. The pro forma financial
statements should not be considered indicative of the operating results which
the Company will achieve in the future because, among other things, these
statements are based on historical rather than prospective information and
include certain assumptions which are subject to change.

     The unaudited Pro Forma Condensed Consolidated Statements of Income
reflect, in management's opinion, all adjustments necessary to fairly state the
pro forma results of operations for the periods presented to make the unaudited
pro forma statements not misleading.



                                       10
<PAGE>   11




              BILLING INFORMATION CONCEPTS CORP. AND SUBSIDIARIES

             PRO FORMA CONDENSED CONSOLIDATED STATEMENTS OF INCOME
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                  (UNAUDITED)



<TABLE>
<CAPTION>
                                                                                   THREE MONTHS ENDED                          
                                                                    ----------------------------------------------  YEAR ENDED
                                                                     DEC. 31,     MAR. 31,    JUNE 30,   SEPT. 30,   SEPT. 30,
                                                                    ---------   ---------    ---------   ---------  -----------
                                                                       1995        1996         1996        1996        1996
                                                                       ----        ----         ----        ----        ----
<S>                                                                 <C>         <C>          <C>         <C>        <C>
Operating revenues...............................................   $  23,354   $  26,947    $  25,729   $  27,854  $   103,884
Cost of services.................................................      15,306      16,839       16,640      18,083       66,868
                                                                    ---------   ---------    ---------   ---------  -----------

 Gross profit....................................................       8,048      10,108        9,089       9,771       37,016
Selling, general and administrative expenses.....................       2,392       2,964        3,239       2,850       11,445
Advance funding program income...................................      (1,324)     (1,644)      (1,805)     (1,791)      (6,564)
Advance funding program expense (A)..............................         696         738          640         686        2,760
Depreciation and amortization expense............................         439         501          567         620        2,127
                                                                    ---------   ---------    ---------   ---------  -----------

 Income from operations..........................................       5,845       7,549        6,448       7,406       27,248
Other income (expense), net......................................         104         132           96        (180)         152
                                                                    ---------   ---------    ---------   ---------- -----------

Income before income taxes.......................................       5,949       7,681        6,544       7,226       27,400
Income tax expense (B)...........................................      (2,260)     (2,919)      (2,486)     (2,746)     (10,411)
                                                                    ---------   ---------    ---------   ---------  ----------- 
Net income.......................................................   $   3,689   $   4,762    $   4,058   $   4,480  $    16,989
                                                                    =========   =========    =========   =========  ===========

Net income per common share......................................       $0.25       $0.31        $0.26       $0.28        $1.10

Weighted average common shares outstanding.......................      14,853      15,189       15,715      15,783       15,385
</TABLE>



Notes to unaudited pro forma condensed consolidated statements of income:

(A)  Reflects an adjustment to increase interest expense for the assumed
     borrowings for the cash transfer made to USLD of $11,713,000 in accordance
     with the terms of the Distribution Agreement and cash payments for direct
     costs incurred in connection with the Distribution of approximately
     $9,200,000. Interest expense was calculated at a rate of 8.0% per annum.
(B)  Reflects related income tax effect of the interest expense adjustment in
     note (A).




                                       11
<PAGE>   12




LIQUIDITY AND CAPITAL RESOURCES

     The Company's cash balance decreased to $30.5 million at December 31, 1996
from $34.1 million at September 30, 1996. The Company's working capital
position increased to $14.7 million at December 31, 1996 from $13.5 million at
September 30, 1996 and its current ratio was 1.2:1 and 1.1:1 at December 31 and
September 30, 1996, respectively. Net cash provided by operating activities was
$6.7 million and $3.3 million in the first quarter of 1997 and 1996,
respectively, and reflected the increase in net income from the prior year
quarter.

     In December 1996, the Company obtained a new $50 million revolving line of
credit facility with certain lenders to draw upon to advance funds to its
billing customers prior to collection of the funds from the local telephone
companies and for general corporate purposes. This new credit facility
terminates on December 20, 1999 and provides the Company with more favorable
terms than those of the Company's previous credit facility. Management believes
that the capacity under the revolving credit facility will be sufficient to
fund advances to its billing customers for the foreseeable future. The amount
borrowed by the Company under its credit facility to finance the advance
funding program was $211,000 and $19.0 million at December 31 and September 30,
1996, respectively. At December 31, 1996, the amount available under the
Company's receivable financing facility was $47.4 million.

     In addition to the revolving line of credit facility described above, the
Company is obligated as a guarantor of USLD's equipment financing agreements
with certain lenders. The aggregate unpaid principal amount of indebtedness
under such agreements at December 31, 1996 was approximately $9.6 million, due
in varying amounts through October 2000. The Company is also obligated under
its own equipment financing agreements. Under certain of the credit agreements,
the Company is prohibited from paying dividends on its common stock, is
required to comply with certain financial covenants and is subject to certain
limitations on the issuance of additional secured debt. Cross-default
provisions of certain of the Company's equipment loans may place the Company in
default of such loans in the event that USLD defaults under the equipment
finance agreements that the Company has guaranteed. The Company was in
compliance with all required covenants at December 31 and September 30, 1996.

     Capital expenditures amounted to approximately $5.6 million in the first
quarter of 1997 and related primarily to the purchase of computer equipment and
software. During the first quarter of 1997, the Company financed approximately
$1.1 million of equipment through a term debt agreement with a lender. To
facilitate and support the growth anticipated in its business, the Company
plans to invest a total of approximately $20 million to $25 million in capital
expenditures over the next 12 to 18 months, including approximately $18 million
to develop and create information systems that will enable it to offer "direct
billing" and "invoice ready" services to its customers. These expenditures, if
made, will be focused in the areas of software development, computer hardware
and local telephone company agreements. The Company has entered into a
non-exclusive, perpetual software license and related services agreements with
Saville Systems US, Inc. ("Saville") for the provision of certain of these
items. The Company's agreements with Saville include fees for licensing,
implementation and customization of the software, annual software maintenance
and assistance in utilizing the software products. In relation to this
development effort, the Company is currently discussing additional local
telephone company agreements with the local telephone companies for the
implementation of "invoice ready" billing services. The Company believes that
it will be able to fund expenditures for the new billing services with
internally generated funds and borrowings, but there can be no assurance that
such funds will be available or will be invested in these projects. As of
December 31, 1996, the Company had expended approximately $6.4 million in
support of these projects and a total of approximately $10.5 million in capital
expenditures since becoming a separate public company.

     The Company's operating cash requirements consist principally of working
capital requirements, requirements under its advance funding program, scheduled
payments of principal on its outstanding indebtedness and capital expenditures.
The Company believes that it has the ability to continue to secure long-term
equipment financing and that this ability, combined with cash flows generated
from operations and periodic borrowings under its receivable financing
facility, will be sufficient to fund capital expenditures, advance funding
requirements, working capital needs and debt repayment requirements for the
foreseeable future.




                                       12
<PAGE>   13




                           PART II OTHER INFORMATION

ITEM 1.  LEGAL PROCEEDINGS

     The Company is involved in various claims, legal actions and regulatory
proceedings arising in the ordinary course of business. The Company believes it
is unlikely that the final outcome of any of the claims or proceedings to which
the Company is a party would have a material adverse effect on the Company's
financial position or results of operations; however, due to the inherent
uncertainty of litigation, there can be no assurance that the resolution of any
particular claim or proceeding would not have a material adverse effect on the
Company's results of operations for the fiscal period in which such resolution
occurred.

ITEM 2.  CHANGES IN SECURITIES

         None.

ITEM 3.  DEFAULTS UPON SENIOR SECURITIES

         None.

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

         None.

ITEM 5.  OTHER INFORMATION

         None.



                                       13
<PAGE>   14
ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

        (a)  Exhibits:

             The exhibits listed below are filed as part of or incorporated by
reference in this report. Where such filing is made by incorporation by
reference to a previously filed document, such document is identified in
parentheses. 

     <TABLE>
<CAPTION>
   EXHIBIT
    NUMBER                                                DESCRIPTION
   -------                                                ----------- 
<S>            <C>
      3.1      Amended and Restated Certificate of Incorporation of Billing (incorporated by reference from Exhibit 3.1 to the
               Amendment No. 1 to the Company's Registration Statement on Form 10/A dated July 11, 1996)
      3.2      Certificate of Designation of Series A Junior Participating Preferred Stock (incorporated by reference from 
               Exhibit 3.2 to the Amendment No. 1 to the Company's Registration Statement on Form 10/A dated July 11, 1996) 
      3.3      Bylaws of Billing (incorporated by reference from Exhibit 3.3 to the Amendment No. 1 to the Company's Registration
               Statement on Form 10/A dated July 11, 1996)
      4.1      Form of Stock Certificate of Common Stock (incorporated by reference from Exhibit 4.1 to the Amendment No. 1 to the
               Company's Registration Statement on Form 10/A dated July 11, 1996)
     10.1+     Credit Agreement dated December 20, 1996, among Billing Information Concepts, Inc., The Frost 
               National Bank and The Boatmen's National Bank of St. Louis (filed herewith)
     10.3      Parent Guaranty dated December 20, 1996, between Billing Information Concepts Corp. and The Frost National Bank
               (filed herewith)
     10.4      Affiliate Guaranty dated December 20, 1996, between Enhanced Services Billing, Inc. and The Frost National Bank 10.5
               Promissory Note dated December 20, 1996, between Billing Information Concepts, Inc. and The Boatmen's National Bank
               of St. Louis (filed herewith)
     10.6      Promissory Note dated December 20, 1996, between Billing Information Concepts, Inc. and The Frost National Bank
               (filed herewith)
     10.7      Stock Pledge Agreement dated December 20, 1996, between Billing Information Concepts Corp. and The Frost National
               Bank (filed herewith)
     10.8      Security Agreement dated December 20, 1996, between Billing Information Concepts, Inc. and The Frost National Bank
               (filed herewith)
     11.1      Computation of Earnings Per Share (filed herewith) 
     27.1      Financial Data Schedule (filed herewith)
 </TABLE>

- ----------

+ Confidential treatment will be requested with respect to certain portions of 
  this exhibit. Omitted portions will be filed separately with the Securities
  and Exchange Commission.

        (b)  Current Reports on Form 8-K:

             None.




                                       14

<PAGE>   15




                                   SIGNATURES

     Pursuant to the requirements of the Securities Exchange Act of 1934, as
amended, the registrant has duly caused this report to be signed on its behalf
by the undersigned thereunto duly authorized.

                                    BILLING INFORMATION CONCEPTS CORP.
                                               (Registrant)

Date: February 12, 1997             By:   /s/  KELLY E. SIMMONS          
                                       ----------------------------------------
                                                  Kelly E. Simmons
                                              Senior Vice President
                                             Chief Financial Officer
                                          (Duly authorized and principal 
                                                financial officer)




                                       15
<PAGE>   16

                                 EXHIBIT INDEX

<TABLE>
<CAPTION>
   EXHIBIT                                                DESCRIPTION
   -------                                                -----------
<S>            <C>
      3.1      Amended and Restated Certificate of Incorporation of Billing (incorporated by reference from 
               Exhibit 3.1 to the Amendment No. 1 to the Company's Registration Statement on Form 10/A dated 
               July 11, 1996)
      3.2      Certificate of Designation of Series A Junior Participating Preferred Stock (incorporated by 
               reference from  Exhibit 3.2 to the Amendment No. 1 to the Company's Registration Statement on 
               Form 10/A dated July 11, 1996) 
      3.3      Bylaws of Billing (incorporated by reference from Exhibit 3.3 to the Amendment No. 1 to the 
               Company's Registration Statement on Form 10/A dated July 11, 1996)
      4.1      Form of Stock Certificate of Common Stock (incorporated by reference from Exhibit 4.1 to the 
               Amendment No. 1 to the Company's Registration Statement on Form 10/A dated July 11, 1996)
     10.1*     Credit Agreement dated December 20, 1996, among Billing Information Concepts, Inc., The Frost
               National Bank and The Boatmen's National Bank of St. Louis
     10.3      Parent Guaranty dated December 20, 1996, between Billing Information Concepts Corp. and The
               Frost National Bank
     10.4      Affiliate Guaranty dated December 20, 1996, between Enhanced Services Billing, Inc. and The
               Frost National Bank
     10.5      Promissory Note dated December 20, 1996, between Billing Information Concepts, Inc. and The
               Boatmen's National Bank of St. Louis
     10.6      Promissory Note dated December 20, 1996, between Billing Information Concepts, Inc. and The
               Frost National Bank
     10.7      Stock Pledge Agreement dated December 20, 1996, between Billing Information Concepts Corp. and
               The Frost National Bank
     10.8      Security Agreement dated December 20, 1996, between Billing Information Concepts, Inc. and The
               Frost National Bank
     11.1      Computation of Earnings Per Share
     27.1      Financial Data Schedule
</TABLE>

*Confidential treatment will be requested with respect to certain portions of
this exhibit. Omitted portions will be filed separately with the Securities and
Exchange Commission.


<PAGE>   1
        [Confidential treatment has been requested for portions of this
exhibit. The confidential portions have been redacted and are denoted by [**].
The confidential portions have been separately filed with the Securities and
Exchange Commission.]

                                                                    EXHIBIT 10.1



                                CREDIT AGREEMENT



                                     among


                       BILLING INFORMATION CONCEPTS, INC.

                                  as Borrower

                                      and


                            THE FROST NATIONAL BANK
               Individually, as the Issuing Bank and as the Agent


                                      and

                    THE BOATMEN'S NATIONAL BANK OF ST. LOUIS
                                  Individually




                     $50,000,000 Revolving Credit Facility

                               December 20, 1996
<PAGE>   2


                               TABLE OF CONTENTS


                                   ARTICLE 1

<TABLE>
       <S>                                                               <C>
                          DEFINITIONAL PROVISIONS   . . . . . . . . . .   1

       SECTION 1.1   Certain Definitions of Terms   . . . . . . . . . .   1
       SECTION 1.2   General Definitional Provisions  . . . . . . . . .   1


                                 ARTICLE 2

                                THE CREDITS   . . . . . . . . . . . . .   2

       SECTION 2.1   Commitments to Lend  . . . . . . . . . . . . . . .   2
       SECTION 2.2   Method of Borrowing  . . . . . . . . . . . . . . .   3
       SECTION 2.3   Notes  . . . . . . . . . . . . . . . . . . . . . .   4
       SECTION 2.4   Interest Rates and Payment   . . . . . . . . . . .   4
       SECTION 2.5   Continuations/Conversions, Etc.  . . . . . . . . .   6
       SECTION 2.6   Commitment and Other Fees  . . . . . . . . . . . .   7
       SECTION 2.7   Termination of Commitment  . . . . . . . . . . . .   7
       SECTION 2.8   Mandatory Prepayments  . . . . . . . . . . . . . .   7
       SECTION 2.9   Principal Payments on Loans.   . . . . . . . . . .   8
       SECTION 2.10  Optional Prepayments.  . . . . . . . . . . . . . .   8
       SECTION 2.11  General Provisions as to Payments  . . . . . . . .   8
       SECTION 2.12  Funding Losses   . . . . . . . . . . . . . . . . .   9
       SECTION 2.13  Sharing of Payments, etc.  . . . . . . . . . . . .   9
       SECTION 2.14  Pro Rata Treatment   . . . . . . . . . . . . . . .  10
       SECTION 2.15  Proceeds of Loans  . . . . . . . . . . . . . . . .  10
       SECTION 2.16  Collateral; Guaranty Agreements  . . . . . . . . .  10
       SECTION 2.17  Taxes on Payments  . . . . . . . . . . . . . . . .  10
       SECTION 2.18  Letters of Credit.   . . . . . . . . . . . . . . .  11


                                 ARTICLE 3

                                 CONDITIONS . . . . . . . . . . . . . .  14

       SECTION 3.1   Initial Loans on the Closing Date  . . . . . . . .  14
       SECTION 3.2   All Loans, Conversions/Continuations   . . . . . .  15


                                 ARTICLE 4

                       REPRESENTATIONS AND WARRANTIES . . . . . . . . .  15

       SECTION 4.1   Entity Status; Power and Authority   . . . . . . .  15
</TABLE>





                                       i
<PAGE>   3


<TABLE>
       <S>                                                               <C>
       SECTION 4.2   Authorization; Consents  . . . . . . . . . . . . .  16
       SECTION 4.3   No Conflicts   . . . . . . . . . . . . . . . . . .  16
       SECTION 4.4   Enforceable Obligations; Lien Establishment  . . .  16
       SECTION 4.5   Title to Properties  . . . . . . . . . . . . . . .  16
       SECTION 4.6   Financial Condition  . . . . . . . . . . . . . . .  16
       SECTION 4.7   Full Disclosure  . . . . . . . . . . . . . . . . .  17
       SECTION 4.8   No Default or Adverse Condition  . . . . . . . . .  18
       SECTION 4.9   Material Agreements; Insurance   . . . . . . . . .  18
       SECTION 4.10  No Litigation  . . . . . . . . . . . . . . . . . .  18
       SECTION 4.11  Use of Proceeds; Margin Stock  . . . . . . . . . .  18
       SECTION 4.12  No Financing of Regulated Corporate Takeovers  . .  19
       SECTION 4.13  Taxes  . . . . . . . . . . . . . . . . . . . . . .  19
       SECTION 4.14  Principal Office; Names; Primary Business  . . . .  19
       SECTION 4.15  Subsidiaries   . . . . . . . . . . . . . . . . . .  19
       SECTION 4.16  ERISA  . . . . . . . . . . . . . . . . . . . . . .  19
       SECTION 4.17  Compliance with Law  . . . . . . . . . . . . . . .  20
       SECTION 4.18  Government Regulation  . . . . . . . . . . . . . .  20
       SECTION 4.19  Insider  . . . . . . . . . . . . . . . . . . . . .  20
       SECTION 4.20  Certain Environmental Matters  . . . . . . . . . .  20
       SECTION 4.21  Insurance; Certifications  . . . . . . . . . . . .  21


                                 ARTICLE 5

                           AFFIRMATIVE COVENANTS  . . . . . . . . . . .  21

       SECTION 5.1   Financial Statements, Reports and Documents  . . .  21
       SECTION 5.2   Payment of Taxes and Other Liabilities   . . . . .  23
       SECTION 5.3   Maintenance of Existence and Rights; Conduct of
                     Business . . . . . . . . . . . . . . . . . . . . .  24
       SECTION 5.5   Other Notices  . . . . . . . . . . . . . . . . . .  24
       SECTION 5.6   Compliance with Loan Documents   . . . . . . . . .  24
       SECTION 5.7   Compliance with Agreements   . . . . . . . . . . .  24
       SECTION 5.8   Access; Books and Records  . . . . . . . . . . . .  24
       SECTION 5.9   Compliance with Law  . . . . . . . . . . . . . . .  25
       SECTION 5.10  Insurance  . . . . . . . . . . . . . . . . . . . .  25
       SECTION 5.11  ERISA Compliance   . . . . . . . . . . . . . . . .  25
       SECTION 5.12  Further Assurances   . . . . . . . . . . . . . . .  26
       SECTION 5.13  Maintenance of Corporate Identity  . . . . . . . .  26
       SECTION 5.14  Primary Business   . . . . . . . . . . . . . . . .  26
       SECTION 5.15  Subordination of Affiliate Obligations   . . . . .  26
       SECTION 5.16  Form of Advanced Payment Agreements  . . . . . . .  27


                                 ARTICLE 6

                             NEGATIVE COVENANTS . . . . . . . . . . . .  21

       SECTION 6.1   Certain Financial Matters  . . . . . . . . . . . .  27
</TABLE>





                                       ii
<PAGE>   4


<TABLE>
       <S>          <C>                                                  <C>
       SECTION 6.2   Limitation on Indebtedness   . . . . . . . . . . .  28
       SECTION 6.3   Limitation on Property   . . . . . . . . . . . . .  28
       SECTION 6.4   Restricted Payments  . . . . . . . . . . . . . . .  28
       SECTION 6.5   Limitation on Investments  . . . . . . . . . . . .  29
       SECTION 6.6   Affiliate Transactions   . . . . . . . . . . . . .  29
       SECTION 6.7   Limitation on Sale of Property   . . . . . . . . .  29
       SECTION 6.8   Accounting Method  . . . . . . . . . . . . . . . .  30
       SECTION 6.9   Internal Governance Documents; Name and Principal
                     Place of Business  . . . . . . . . . . . . . . . .  30
       SECTION 6.10  Certain Environmental Matters  . . . . . . . . . .  30
       SECTION 6.11  Mergers, Acquisitions and Dissolutions   . . . . .  30
       SECTION 6.12  Subsidiaries   . . . . . . . . . . . . . . . . . .  31
       SECTION 6.13  Sale of Receivables  . . . . . . . . . . . . . . .  32


                                 ARTICLE 7

                             EVENTS OF DEFAULT  . . . . . . . . . . . .  32

       SECTION 7.1   Events of Default  . . . . . . . . . . . . . . . .  32
       SECTION 7.2   Remedies Upon Event of Default   . . . . . . . . .  34


                                 ARTICLE 8

                            THE AGENT AND BANKS   . . . . . . . . . . .  34

       SECTION 8.1   Appointment of the Agent   . . . . . . . . . . . .  34
       SECTION 8.2   Exculpation; Agent's Reliance  . . . . . . . . . .  35
       SECTION 8.3   Defaults   . . . . . . . . . . . . . . . . . . . .  36
       SECTION 8.4   Rights as a Bank   . . . . . . . . . . . . . . . .  36
       SECTION 8.5   Indemnification  . . . . . . . . . . . . . . . . .  36
       SECTION 8.6   Bank's Credit Decision and Non-Reliance  . . . . .  37
       SECTION 8.7   Deferral of Distributions; Investments   . . . . .  37
       SECTION 8.8   Nature of Article 8  . . . . . . . . . . . . . . .  38
       SECTION 8.9   Resignation and Removal by Agent   . . . . . . . .  38


                                 ARTICLE 9

                           CHANGED CIRCUMSTANCES  . . . . . . . . . . .  39

       SECTION 9.1   Basis for Determining Interest Rate Inadequate or
                     Unfair . . . . . . . . . . . . . . . . . . . . . .  39
       SECTION 9.2   Illegality   . . . . . . . . . . . . . . . . . . .  39
       SECTION 9.3   Increased Cost and Reduced Return  . . . . . . . .  39
       SECTION 9.4   Substitute Rate for Affected LIBOR Loans   . . . .  41
       SECTION 9.5   Alternate Lending Office Designation   . . . . . .  41
</TABLE>





                                      iii
<PAGE>   5



<TABLE>
       <S>                                                               <C>
                                 ARTICLE 10

                               MISCELLANEOUS  . . . . . . . . . . . . .  41

       SECTION 10.1  Notices  . . . . . . . . . . . . . . . . . . . . .  41
       SECTION 10.2  No Waivers   . . . . . . . . . . . . . . . . . . .  42
       SECTION 10.3  Payment of Costs and Expenses; Professionals and
                     Consultants  . . . . . . . . . . . . . . . . . . .  42
       SECTION 10.4  Indemnification  . . . . . . . . . . . . . . . . .  43
       SECTION 10.5  Sharing of Set-Offs  . . . . . . . . . . . . . . .  44
       SECTION 10.6  Amendments and Waivers   . . . . . . . . . . . . .  44
       SECTION 10.7  Successors and Assigns; Participations;
                     Assignments  . . . . . . . . . . . . . . . . . . .  45
       SECTION 10.8  Maximum Interest Rate  . . . . . . . . . . . . . .  47
       SECTION 10.9  Governing Law; Submission to Jurisdiction  . . . .  48
       SECTION 10.10 Counterparts; Effectiveness  . . . . . . . . . . .  49
       SECTION 10.11 Independence of Covenants  . . . . . . . . . . . .  49
       SECTION 10.12 Survival   . . . . . . . . . . . . . . . . . . . .  49
       SECTION 10.13 Severability   . . . . . . . . . . . . . . . . . .  49
       SECTION 10.14 Governmental Regulation  . . . . . . . . . . . . .  49
       SECTION 10.15 No Control   . . . . . . . . . . . . . . . . . . .  49
       SECTION 10.16 Renewals, Extensions, Rearrangements,
                     Termination, Etc.  . . . . . . . . . . . . . . . .  50
       SECTION 10.17 Conflicts  . . . . . . . . . . . . . . . . . . . .  50
       SECTION 10.18 Confidentiality.     . . . . . . . . . . . . . . .  50
       SECTION 10.19 Payments Set Aside   . . . . . . . . . . . . . . .  50
       SECTION 10.20 Limitation of Liability; Commencement of Actions    51
       SECTION 10.21 Original Credit Agreement  . . . . . . . . . . . .  51
       SECTION 10.22 Review   . . . . . . . . . . . . . . . . . . . . .  52
       SECTION 10.23 This Agreement.    . . . . . . . . . . . . . . . .  52
       SECTION 10.24 Captions   . . . . . . . . . . . . . . . . . . . .  52
       SECTION 10.25 Investigation  . . . . . . . . . . . . . . . . . .  52
</TABLE>





                                       iv
<PAGE>   6
        [Confidential treatment has been requested for portions of this
exhibit. The confidential portions have been redacted and are denoted by [**].
The confidential portions have been separately filed with the Securities and
Exchange Commission.]

                                CREDIT AGREEMENT


       This Credit Agreement is made and entered into as of the 20th day of
December, 1996, among BILLING INFORMATION CONCEPTS, INC., a Delaware
corporation (the "Borrower" ); BILLING INFORMATION CONCEPTS CORP., a Delaware
corporation ("Parent Company"); and THE FROST NATIONAL BANK, a national banking
association, individually, as the issuer of the Letters of Credit hereinafter
referred to (as such issuer, the "Issuing Bank") and as agent for the Banks
acting in the manner and to the extent provided in Article 8 (in such capacity,
the "Agent"), THE BOATMEN'S NATIONAL BANK OF ST. LOUIS, a national banking
association, individually, and each of the lenders which becomes a party hereto
as provided in Section 10.7 (individually, a "Bank" and collectively, the
"Banks").


                              W I T N E S S E T H:

       WHEREAS, Borrower has requested the Banks to provide it a revolving
credit facility, and the Issuing Bank to provide it a letter of credit facility
within said revolving credit facility, for the purposes hereinafter provided;
and

       WHEREAS, the Banks, severally, are willing to commit and to advance to
the extent of their respective commitments, revolving credit to, and the
Issuing Bank is willing to issue its letters of credit for the account of,
Borrower upon the terms and subject to the conditions herein provided;

       NOW THEREFORE, for and in consideration of the premises and the promises
herein, and for other good and valuable considerations, the receipt, adequacy
and reasonable equivalency of which are hereby acknowledged by each party
hereto, Borrower, Parent Company, each Bank, the Issuing Bank and the Agent
agree as follows:


                                   ARTICLE 1

                            DEFINITIONAL PROVISIONS

       SECTION 1.1   Certain Definitions of Terms.  For purposes of this
Agreement, unless otherwise defined herein or the context otherwise requires,
capitalized terms used in this Agreement shall have the respective meanings
assigned to them in Annex B hereto.

       SECTION 1.2   General Definitional Provisions.

       (a)    All terms defined in this Agreement shall have their defined
meanings when used in each Loan Document and in each certificate, exhibit,
schedule, annex or other instrument related thereto, unless in any case the
context states or implies otherwise; and when required by the context, each
term shall include the plural as well as the singular, and vice versa.
Furthermore, in each Loan Document:  (i) the word "or" is not exclusive, and
the word "including" (in its various forms) means "including without
limitation"; and (ii) provisions in the masculine, feminine or neither genders
should be construed to include any gender.





                                       1
<PAGE>   7


       (b)    Definitions of each Person specifically defined herein or in each
other Loan Document shall mean and include herein and therein, unless otherwise
expressly provided to the contrary, the successors, assigns, heirs and legal
representatives of each such Person.

       (c)    Unless the context otherwise requires or unless otherwise
expressly provided, references to this Agreement and each other Loan Document
shall include all amendments, modifications, supplements, restatements,
ratifications, renewals, increases, extensions, replacements, substitutions and
rearrangements thereof or thereto, as applicable, and as in effect from time to
time; provided, however, nothing contained in this sentence shall be construed
to authorize any Person to execute or enter into any such amendments,
modifications, supplements, restatements, ratifications, renewals, increases,
extensions or rearrangements to a Loan Document to which it is a party, unless
entered into and executed pursuant to the applicable provisions of the
respective Loan Documents.

       (d)    All accounting terms not specifically defined in a Loan Document
shall be construed, and all accounting procedures, calculations and reporting
required or provided for in any Loan Document shall be performed or prepared,
as applicable, in accordance with GAAP consistently applied.

       (e)    The term "Section" refers to Sections of this Agreement, and the
terms "Annex," "Exhibit" and "Schedule" refer to Annexes, Exhibits and
Schedules attached hereto, reference to which is hereby made for incorporation
herein for all intents and purposes, unless in any case the context states or
implies otherwise.  The table of contents and headings in each Loan Document
are inserted for convenience of reference only and shall be ignored when
construing any such Loan Document.

       (f)    Loans hereunder are distinguished by "Type".  The "Type" of a
Loan refers to the determination whether such Loan is a Base Rate Loan or a
LIBOR Loan.


                                   ARTICLE 2
                                  THE CREDITS

       SECTION 2.1   Commitments to Lend.

       (a)    Loans.  From time to time during the Availability Period, each
Bank severally agrees to make revolving loans (each a "Loan") to Borrower, on
and subject to the terms and conditions set forth in this Agreement below, in
an aggregate principal amount at any one time outstanding up to but not
exceeding such Bank's Commitment; provided, however, (i) at no time shall the
aggregate principal amount of all Loans outstanding plus the Letter of Credit
Exposure exceed the lesser of (x) the Consolidated Borrowing Base then in
effect and (y) the Commitments of all Banks, and (ii) at no time shall the
aggregate amount of all Capital Expenditure Advances outstanding exceed the sum
of $3,000,000.  Subject to the terms and conditions of this Agreement, Loans
may be borrowed, repaid and reborrowed at any time during the Availability
Period without premium or penalty.

       (b)    Amount of Borrowings; Borrowings Ratable.  Each Borrowing
requested by Borrower as a Base Rate Loan shall be in a minimum principal
amount of $100,000, or a multiple thereof, or if a lesser amount, the amount of
the remaining unadvanced aggregate Commitments of all Banks.  Each Borrowing
requested by Borrower as a LIBOR Loan shall be in a minimum principal amount





                                       2
<PAGE>   8


of $500,000, or a multiple of $250,000 in excess thereof.  All Borrowings
hereunder shall be made from the Banks ratably in proportion to their
respective Commitments .

       (c)    Types.  All Loans shall, at the option of Borrower, be either
Base Rate Loans or LIBOR Loans and may be continued or converted pursuant to
Section 2.5, provided that all Loans made pursuant to the same Borrowing shall
be of the same Type; provided, however, no more than 8 LIBOR Loan Borrowings
shall be outstanding at any time to Borrower.

       SECTION 2.2   Method of Borrowing.

        (a)   Borrower shall give the Agent notice (a "Notice of Borrowing"),
in the form attached hereto as Exhibit A, not later than 11:00 a.m. (San
Antonio time) on (i) with respect to Base Rate Loans, the Business Day of each
Borrowing consisting of a Base Rate Loan and (ii) with respect to LIBOR Loans,
the second LIBOR Business Day before each Borrowing consisting of a LIBOR Loan,
specifying:

           (1)       the date of such Borrowing, which shall be a Business Day
       in the case of a Borrowing consisting of a Base Rate Loan or a LIBOR
       Business Day in the case of a Borrowing consisting of a LIBOR Loan;

           (2)       the Type of the Loans comprising such Borrowing, provided
       that with respect to the initial Credit Event hereunder, all Loans shall
       be Base Rate Loans;

           (3)       the aggregate amount of such Borrowing and of each Loan
       comprising such Borrowing; and

           (4)       the deposit account of the Agent's Domestic Lending Office
       into which such Borrowing is requested to be deposited; and

           (5)       in the case of a LIBOR Rate Borrowing, the duration of the
       Interest Period applicable thereto.

Notwithstanding the foregoing, Borrower's right to designate any Loan as a
LIBOR Loan shall be subject to the restrictions referred to in Section 2.5(c).

        (b)   By 12:00 noon (San Antonio time) on the date of receipt of a
Notice of Borrowing, the Agent shall notify each Bank of the contents thereof
and of such Bank's ratable share of such Borrowing.  Such Notice of Borrowing
shall not be revocable by Borrower.

        (c)   Not later than 1:00 P.M. (San Antonio time) on the date of each
Borrowing, each Bank shall make available its ratable share of such Borrowing,
in immediately available funds, to the Agent at the account number of the Agent
set forth in Annex A.  Unless the Agent determines that any applicable
condition precedent has not been satisfied, the Agent will make the funds so
received from each Bank available to Borrower in its deposit account designated
in the applicable Notice of Borrowing.

        (d)   Unless the Agent has received notice from a Bank, prior to any
proposed Borrowing, that such Bank does not intend to fund its Loan requested
to be made on such date, the Agent may





                                       3
<PAGE>   9


assume that such Bank has funded its Loan and is depositing the proceeds
thereof with the Agent on such date, and the Agent in its sole discretion may,
but shall not be obligated to, disburse a corresponding amount to Borrower on
such date.  If Loan proceeds corresponding to that amount are not in fact
deposited with the Agent by such Bank on or prior to the funding date of such
Loan, such Bank agrees to pay, and in the event such Bank fails to immediately
pay, Borrower agrees to repay, to the Agent forthwith on demand such
corresponding amount, together with interest on the balance thereof from time
to time outstanding for each day from the date such amount is disbursed to
Borrower until the date such amount is paid or repaid to the Agent, (i) in the
case of Borrower, at the interest rate applicable to such Borrowing, and (ii)
in the case of such Bank, at the Federal Funds Rate.  If such Bank shall pay to
the Agent such corresponding amount, the amount so paid shall constitute such
Bank's Loan as part of such Borrowing for the purposes of this Agreement.  If
both such Bank and Borrower shall repay such corresponding amount, the Agent
shall promptly refund to Borrower such corresponding amount (together with any
interest paid thereon by Borrower).  This Section 2.2(d) does not relieve any
Bank of its obligation to make its Loans on any funding date therefor.  The
obligations of each Bank hereunder are several, AND NEITHER ANY BANK NOR THE
AGENT SHALL BE RESPONSIBLE FOR THE OBLIGATION OF ANY OTHER PERSON HEREUNDER (OR
SUCH OTHER PERSON'S DEFAULT IN THE PERFORMANCE THEREOF), nor will the failure
by the Agent or any Bank to perform any of respective obligations hereunder
relieve the Agent or any other Bank from the performance of its respective
obligations hereunder.

       (e)    All Borrowings made hereunder shall be disbursed by credit to the
deposit account maintained by Borrower at the Agent's Domestic Lending Office
that is designated in the Notice of Borrowing.

       SECTION 2.3   Notes.

       (a)    The Loans of each Bank shall be evidenced by a Note.

       (b)    Upon receipt of each Bank's Note pursuant to this Section 2.3,
the Agent shall promptly mail or deliver to each Bank its Note. Each Bank shall
record on its books, and prior to any transfer of its Note shall endorse on the
schedule forming a part thereof appropriate notations to evidence the date,
amount and maturity of each Loan made by it and the date and amount of each
payment of principal made by Borrower with respect thereto; provided that the
failure of any Bank to make any such recordation or endorsement shall not
affect the obligations of Borrower or any Bank hereunder or under any other
Loan Document.  Each Bank is hereby irrevocably authorized by Borrower so to
endorse its Note and to attach to and make a part of its Notes a continuation
of any such schedule as and when required.

       SECTION 2.4   Interest Rates and Payment.

       (a)    Each Base Rate Loan shall bear interest on the outstanding
principal amount thereof, for each day from the date such Loan is made until it
becomes due and payable, at a rate per annum equal to the lesser of (i) the sum
of the Base Rate as in effect for each such day minus the Applicable Margin and
(ii) the Maximum Rate.  Accrued, unpaid interest on the outstanding principal
of the Base Rate Loans shall be due and payable on each Monthly Date.  Any
principal of and, to the extent permitted by Law, accrued and unpaid interest
on any Base Rate Loan which has become due





                                       4
<PAGE>   10


and payable shall bear interest on the unpaid portion thereof, payable on
demand, for each day from such due date and until paid, at the Default Rate.

       (b)    Each LIBOR Loan shall bear interest on the outstanding principal
amount thereof, for the Interest Period applicable thereto, at a rate per annum
equal to the lesser of (i) the sum of the Applicable Margin plus the applicable
Adjusted London Interbank Offered Rate and (ii) the Maximum Rate.  Accrued,
unpaid interest on the outstanding principal of each LIBOR Loan shall be due
and payable for each Interest Period at the end of each 90-day period, if any,
during the Interest Period and on the last day of the Interest Period.  Any
principal of and, to the extent permitted by Law, interest on any LIBOR Loan
which has become due and payable shall bear interest on the unpaid portion
thereof, payable on demand, for each day from such due date and until paid, at
the Default Rate.

       (c)    The Agent shall determine each interest rate applicable to the
Loans hereunder and each fee hereunder.  Interest for all Base Rate Loans and
all fees shall be computed on the basis of a year of 360 days, in each case for
the actual number of days elapsed (including the first day but excluding the
last day), except that, if use of a 360-day year would result in a rate in
excess of the Maximum Rate, such computation will be made on the basis of a
year consisting of 365 or 366 days, as appropriate.  Each determination by the
Agent of an interest rate or fee hereunder shall be conclusive and binding in
the absence of manifest error.

       (d)    Notwithstanding the foregoing, if at any time the applicable
contractual rate of interest provided for herein (without reference to the
Maximum Rate limitation) exceeds the Maximum Rate, then the rate of interest on
any Loan or other Obligation shall be limited to the Maximum Rate during such
time, and at all times thereafter (including periods during which any or all of
such applicable contractual rates of interest have fallen below the Maximum
Rate), the interest rate on any Loan or other Obligation shall be the Maximum
Rate, or if there is no Maximum Rate in effect, the Agreed Maximum Rate, until
the total amount of interest accrued on such Loan or other Obligation equals
the amount of interest which would have accrued thereon if the applicable
contractual rate of interest (without reference to the Maximum Rate limitation)
had at all times been in effect; but in no event shall the aggregate interest
payable or paid during the period beginning on the date the initial Loan is
made until the Obligations are paid in full exceed an amount equal to interest
at the Maximum Rate, so long as the Maximum Rate shall be applicable to this
Agreement and the transactions contemplated hereby.  If at maturity or final
payment of any Note or other Obligations, as applicable, the total amount of
interest paid or accrued on such Note or other Obligations under the foregoing
provisions is less than the total amount of interest which would have been paid
or accrued if the applicable contractual rate of interest provided for herein
had at all times been in effect, then Borrower agrees, to the fullest extent
permitted by Law, to pay an amount equal to the difference between (i) the
lesser of (A) the amount of interest which would have been paid or accrued on
such Note or other Obligations, as applicable, if the Maximum Rate had at all
times been in effect and (B) the amount of interest which would have been paid
or accrued on such Note or other Obligations, as applicable, if a rate per
annum equal to the applicable contractual rate of interest provided for herein
had at all times been in effect, and (ii) the amount of interest paid or
accrued in accordance with the other provisions of such Note or other
Obligations, as applicable.





                                       5
<PAGE>   11


       (e)    The payment of interest (or any amount deemed to be interest) on
any Note and on any other Obligation shall, in all respects regarding each Loan
Document, be subject to the provisions of Section 10.8.

       SECTION 2.5   Continuations/Conversions, Etc.

       (a)    Continuation/Conversion.

              (i)    Borrower may elect from time to time to convert all or any
       portion of the outstanding Base Rate Loan to a LIBOR Loan by giving the
       Agent a completed and duly executed irrevocable notice of such election,
       in the form and substance of Exhibit B hereto (the
       "Continuation/Conversion Notice") not later than 11:00 A.M.  (San
       Antonio time) on the second LIBOR Business Day before the proposed date
       of conversion, specifying the proposed date of conversion, the portion
       of the Base Rate Loan to be converted, and the duration of the Interest
       Period applicable thereto.

              (ii)   Borrower may elect to continue (as of the last day of the
       applicable Interest Period) all or any part of any LIBOR Loan as the
       same Type of Loan by giving the Agent an irrevocable
       Continuation/Conversion Notice not later than 11:00 A.M. (San Antonio
       time) on the second LIBOR Business Day before the proposed date of
       continuation.  The Continuation/Conversion Notice shall specify the
       proposed date of continuation, the portion of LIBOR Loan to be
       continued, and the duration of the Interest Period applicable thereto.

              (iii)  Borrower may elect from time to time to convert all or any
       portion of a LIBOR Loan into a Base Rate Loan by giving the Agent an
       irrevocable Continuation/Conversion Notice not later than 11:00 A.M.
       (San Antonio time) one Business Day before the date of conversion.  The
       Continuation/Conversion Notice shall specify the portion of the LIBOR
       Loan to be converted and the date of conversion.

              (iv)   Upon receipt of a Continuation/Conversion Notice, the
       Agent shall promptly notify each Bank thereof.  Any continuation
       pursuant to the preceding clause (ii) or conversion pursuant to the
       preceding clause (iii), may only occur on the last day of the applicable
       Interest Period.  Each Borrowing continued as, or converted to, a LIBOR
       Loan shall be in a minimum principal amount of $500,000, or a multiple
       of $250,000 in excess thereof, and each Borrowing continued as, or
       converted to, a Base Rate Loan shall be in a minimum principal amount of
       $100,000 or a multiple thereof.

       (b)    No Notice.  If no Continuation/Conversion Notice is given with
respect to any LIBOR Loan prior to the time specified in Section 2.5(a)(i) or
Section 2.5(a)(ii), or if a Continuation/Conversion Notice is timely or
otherwise given, but it is incomplete and is not completed before the
respective time required by this Agreement, Borrower shall be deemed to have
converted such Loan into a Base Rate Loan on the last day of the applicable
Interest Period.

       (c)    Restrictions on Use of Options.  Notwithstanding anything to the
contrary contained in this Section 2.5, no LIBOR Loan may be made or continued
as such, and no Loan shall be made or converted to a LIBOR Loan, (i) when any
Default or Event of Default has occurred and is continuing, (ii) when any
provision of any Loan Document prohibits or would preclude any such
continuation, election or conversion, or (iii) if after giving effect to any
such proposed continuation,





                                       6
<PAGE>   12


election or conversion, it would be necessary to prepay, in whole or part, a
LIBOR Loan prior to the expiration of its then applicable Interest Period in
order for the Borrower to pay, in full and in accordance with this Agreement, a
mandatory, scheduled or voluntary payment or prepayment of principal hereunder,
including the final maturity payment hereunder.  During the period that a LIBOR
Loan is prohibited or precluded hereunder from continuation, election or
conversion, and unless otherwise expressly provided herein, each such LIBOR
Loan shall be automatically converted to a Base Rate Loan on the last day of
the applicable Interest Period, and each other Loan shall be continued as a
Base Rate Loan.

       SECTION 2.6   Commitment and Other Fees.  Subject to Section 10.8:

       (a)    Borrower shall pay to the Agent, for the ratable account of the
Banks, the following fees: (i) [**] per annum on the total unused portion
of the Commitments of all Banks during the Availability Period.  Such fees
shall be payable quarterly in arrears on each Quarterly Date during the
Availability Period and on the Commitment Termination Date.

       (b)    Borrower shall pay to the Issuing Bank the fees referred to in
Section 2.18 as consideration for the issuance of Letters of Credit.  Such fees
shall be for the account of the Issuing Bank or for the ratable account of the
Banks, as provided in Section 2.18.

       (c)    On the Closing Date, Borrower shall pay the Agent, for the
ratable account of the Banks, a facility fee in the amount of [**], less
the amount of [**] previously paid.

       SECTION 2.7   Termination of Commitments.  To the extent not theretofore
terminated pursuant to other provisions of this Agreement, the Commitments of
all Banks shall terminate on December 20, 1999.

       SECTION 2.8   Mandatory Prepayments.

       (a)    If at any time (whether as a result of a change in the
Consolidated Borrowing Base or otherwise), (i) the aggregate principal amount
of all Loans outstanding plus the Letter of Credit Exposure exceeds the lesser
of (x) the Consolidated Borrowing Base then in effect and (y) the aggregate
amount of the Commitments of all Banks, or (ii) the aggregate principal amount
of all Capital Expenditure Advances outstanding exceeds $3,000,000, Borrower
shall immediately prepay the Loans in an amount at least equal to such excess.
All such mandatory prepayments shall be accompanied by, and Borrower shall pay,
interest thereon which has accrued until the date of payment thereof.

       (b)    If at any time, Parent Company makes a Qualified Debt Offering
permitted under Section 6.2(v), unless the Required Banks agree otherwise in
writing prior to such Qualified Debt Offering, (i) Borrower shall immediately
prepay the Loans in amounts equal to, in the aggregate, the Net Cash Proceeds
of the Qualified Debt Offering, and (ii) the Commitments of the Banks shall be
ratably reduced by the amount of such Net Cash Proceeds.

       (c)    On or before the 120th day after each Capital Expenditure
Advance, Borrower shall prepay the Loans in an amount equal to such Capital
Expenditure Advance.  All such mandatory prepayments shall be accompanied by,
and Borrower shall pay, interest thereon which has accrued until the date of
payment thereof.





                                       7
<PAGE>   13



       (d)    By 11:00 A.M. (San Antonio time) on the date that a mandatory
prepayment is required under this Section 2.8, Borrower shall select which
outstanding Loans (indicating the Type) are to be prepaid and shall notify the
Agent thereof.  Such notice shall not be revocable by Borrower.  By 12:00 noon
(San Antonio time) on the date of receipt of such notice, the Agent shall
notify each Bank of the contents thereof and of such Bank's ratable share of
such prepayment.  Each such prepayment shall be applied to prepay ratably the
respective Loans so selected.

       (e)    As provided in Section 2.2(d), Borrower shall immediately prepay
the principal of, and accrued interest on, portions of Borrowings funded by the
Agent as to which and to the extent a Bank has not funded its pro rata portion.

       SECTION 2.9   Principal Payments on Loans.        The aggregate unpaid
principal balance of the Loans, together with accrued, unpaid interest thereon
shall (unless the maturity thereof is sooner accelerated or otherwise becomes
due and payable by Borrower in accordance with the terms hereof or any other
Loan Document) mature and be due and payable by Borrower on the Commitment
Termination Date.

       SECTION 2.10  Optional Prepayments.

       (a)    Borrower may, upon notice to the Agent given not later than 12:00
noon (San Antonio time) on (i) the Business Day of prepayment of any Base Rate
Loan and (ii) the LIBOR Business Day prior to the date of prepayment of any
LIBOR Loan, prepay (without premium or penalty, other than any funding losses
as provided in Section 2.12) any Loan in whole at any time, or from time to
time in part, in minimum principal amounts of $500,000 or any integral multiple
thereof; provided however, LIBOR Loans may be prepaid only on the last day of
the Interest Period for such Loan.  Such notice shall specify the date and
amount of prepayment and the Loan or Loans (indicating the corresponding Type)
applicable to such prepayment and shall not be revocable by Borrower.  The
payment amount specified in such notice shall be due and payable on the date
specified therein, together with accrued interest thereon and other fees and
expenses due and owing by Borrower with respect to the Loans being prepaid to
the date of prepayment.

       (b)    Upon receipt of a notice of prepayment pursuant to this Section
2.10, the Agent shall promptly notify each Bank of the contents thereof and of
such Bank's ratable share, if any, of such prepayment.

       SECTION 2.11  General Provisions as to Payments.  Except as otherwise
provided in Section 2.18(c), Borrower shall make each payment of (i) principal
of and interest on the Loans, (ii) the Reimbursement Obligations and (iii) fees
or any other Obligations of Borrower, in U.S.  dollars, not later than 12:00
noon (San Antonio time) on the date when due (it being understood that interest
shall accrue and be payable for such date on any amounts which are paid after
12:00 noon (San Antonio time)), in immediately available funds, without
deduction, setoff or counterclaim to the Agent, the Issuing Bank or any Bank at
the account of the Agent set forth in Annex A.  By 1:00 P.M. (San Antonio time)
on the date of receipt, the Agent will distribute to the Issuing Bank or each
Bank (as applicable), in accordance with the terms of this Agreement, its
ratable share of each such payment.  Whenever any payment of principal of or
interest on the LIBOR Loans shall be due on a day which is not a LIBOR Business
Day, the date for payment thereof shall be extended to the next succeeding
LIBOR Business Day unless such LIBOR Business Day falls in another calendar
month,





                                       8
<PAGE>   14


in which case the date for payment thereof shall be the immediately preceding
LIBOR Business Day. Whenever any payment of any other Obligations shall be due
on a day which is not a Business Day, the date for payment thereof shall be
extended to the next succeeding Business Day.  If the date for any payment of
principal is extended as provided above or by operation of law or otherwise,
interest thereon shall be payable for such extended time.  Unless the Agent has
received notice from Borrower prior to the date on which any payment is due to
each Bank or the Agent hereunder that Borrower will not make such payment in
full, the Agent may assume that Borrower has made such payment in full to the
Agent on such date, and the Agent may, in reliance upon such assumption, cause
to be distributed to each Bank on such due date an amount equal to the amount
then due such Bank.  If and to the extent Borrower has not made such payment in
full to the Agent, each Bank shall repay to the Agent forthwith on demand such
amount distributed to such Bank, together with interest thereon, for each day
from the date such amount is distributed to such Bank until the date such Bank
repays such amount to the Agent, at a rate per annum equal to the Federal Funds
Rate.  In the event any payment received by the Agent and so paid to Banks is
rescinded or must otherwise be returned by the Agent, each Bank shall, upon the
request of the Agent, repay to the Agent the amount of such payment paid to
such Bank, together with interest thereon, for each day from the date such
amount is distributed to such Bank until the date such Bank repays such amount
to the Agent, at a rate per annum equal to the Federal Funds Rate.

       SECTION 2.12  Funding Losses.  If Borrower (i) makes any payment or
prepayment of principal with respect to any LIBOR Loan, pursuant to Article 2
or otherwise, on any day other than the last day of the Interest Period
applicable thereto, (ii) fails to borrow, pay or prepay any LIBOR Loans after
notice has been given to any Bank in accordance with Section 2.2(b), or
2.10(b), (iii) defaults in making a Borrowing of, conversion into, or
continuation of, LIBOR Loans after it has given a notice regarding same in
accordance with the provisions of this Agreement, or (iv) converts or continues
a LIBOR Loan, or converts a Base Rate Loan into a LIBOR Loan, in any event in
this clause (iv) pursuant to Section 2.5 at any time other than at the end of
(or in the case of a conversion to a Base Rate Loan, at the beginning of) the
relevant Interest Period, then Borrower shall, subject to Section 10.8,
indemnify and reimburse Agent and/or each Bank, as applicable, on demand for
any actual loss or expense incurred or sustained by it as a consequence of any
thereof, including any loss incurred or sustained in obtaining, liquidating,
employing or redeploying deposits from third parties, and including loss of
Applicable Margin, for the period after any such payment, conversion,
continuation or failure to borrow, through the end of such Interest Period;
provided that the Agent and/or such Bank shall have delivered to Borrower a
certificate as to the amount of such loss or expense which certificate shall be
conclusive and binding against Borrower, absent manifest error, if determined
in good faith.

       SECTION 2.13  Sharing of Payments, etc.  Each of the Agent and the Banks
agrees that if it shall, whether through the exercise of rights under any Loan
Document or rights of banker's lien, set-off, counterclaim or otherwise against
Borrower or otherwise, obtain payment of a portion of the aggregate Obligations
owed to it by Borrower which, taking into account all distributions made by the
Agent under this Agreement causes the Agent or such Bank to have received more
than it would have received had such payment been received by the Agent and
distributed pursuant to this Agreement, then (i) it shall notify the Agent and
each of the other Banks, (ii) it shall be deemed to have simultaneously
purchased and shall be obligated to purchase interests in the Obligations as
necessary to cause the Agent and all Banks to share all payments as provided
for herein, and (iii) such other adjustments shall be made from time to time as
shall be equitable to ensure that the Agent and all Banks share all payments of
Obligations as provided for herein; provided, however,





                                       9
<PAGE>   15


nothing contained herein shall in any way affect the right of the Agent or any
Bank to obtain payment (whether by exercise of rights of banker's lien,
set-off, counterclaim or otherwise) of indebtedness other than the Obligations.
Borrower expressly consents to the foregoing arrangements and agrees that any
holder of any such interest or other participation in the Obligations, whether
or not acquired pursuant to the foregoing arrangements, may to the fullest
extent permitted by law exercise any and all rights of banker's lien, set-off
or counterclaim as fully as if such holder were a holder of the Obligations in
the amount of such interest or other participation.  If all or any part of any
funds transferred pursuant to this Section 2.13 is thereafter recovered from
the seller under this Section 2.13 which received the same, the purchase
provided for in this Section 2.13 shall be deemed to have been rescinded and
the purchase price restored to the extent of such recovery, together with
interest, if any, if interest is required pursuant to court order to be paid on
account of the possession of such funds prior to such recovery.

       SECTION 2.14  Pro Rata Treatment.  Except as required under Section
2.12, Section 2.18(c), Section 2.18(d) and Article 9, each Borrowing, each
payment or prepayment of principal of any Borrowing, each payment of interest
on the Loans, each payment of the fees, each termination or reduction of the
Commitments, and each refinancing of any Borrowing with, conversion of any
Borrowing to or continuation of any Borrowing as a Borrowing of any Type, shall
be allocated ratably and pro rata among the Banks in accordance with their
respective Commitments.  Each Bank agrees that in computing such Bank's portion
of any Borrowing to be made hereunder, the Agent may, in its discretion, round
each Bank's portion of such Borrowing to the next higher or lower whole dollar
amount.

       SECTION 2.15  Proceeds of Loans.  The proceeds of the Loans and the
Letters of Credit shall be used by Borrower solely (i) to refinance the unpaid
principal amount of loans under the Original Loan Agreement, (ii) to provide
working capital for Borrower, (iii) to finance certain capital expenditures by
Borrower, to the extent permitted hereunder, and (iv) for general corporate
purposes for Borrower.

       SECTION 2.16  Collateral; Guaranty Agreements.  The Obligations shall be
secured by (i) a perfected and first-priority Lien (subject only to Permitted
Liens) in and to all accounts receivable of each Company (other than any
Excluded Subsidiary), and (ii) a pledge, free and clear of all Liens, by Parent
Company of all of the outstanding shares of capital stock of each Subsidiary of
Parent Company.  Parent Company and each Subsidiary of Parent Company (other
than Borrower and any Excluded Subsidiary) will also execute a guaranty
agreement to guarantee the Obligations.

       SECTION 2.17  Taxes on Payments.

       (a)    Subject to Section 10.8, Borrower agrees to pay any present or
future stamp or documentary or mortgage recording taxes or any other excise or
property taxes, recording or other charges or similar levies which arise from
any payment made hereunder or under any other Loan Documents or from the
execution, delivery or registration of, or otherwise with respect to, this
Agreement or any other Loan Documents (hereinafter referred to as "Other
Taxes").

       (b)    SUBJECT TO SECTION 10.8, BORROWER HEREBY AGREES TO INDEMNIFY EACH
BANK AND THE AGENT FOR THE FULL AMOUNT OF OTHER TAXES (INCLUDING WITHOUT
LIMITATION, ANY OTHER TAXES IMPOSED BY ANY JURISDICTION ON AMOUNTS PAYABLE
UNDER THIS SECTION 2.17) PAID BY SUCH BANK OR THE AGENT AND ANY LIABILITY
(INCLUDING PENALTIES,





                                       10
<PAGE>   16


INTEREST AND EXPENSES) ARISING THEREFROM OR WITH RESPECT THERETO, WHETHER OR
NOT SUCH OTHER TAXES WERE CORRECTLY OR LEGALLY ASSERTED; PROVIDED THAT, IN THE
EVENT SUCH OTHER TAXES ARE INCORRECTLY OR ILLEGALLY ASSESSED OR IF THE BANK
CONTESTS THE ASSESSMENT OF SUCH OTHER TAXES, SUCH BANK OR THE AGENT, AS
APPLICABLE, SHALL REFUND, TO THE EXTENT OF ANY REFUND MADE TO SUCH BANK OR THE
AGENT, ANY AMOUNTS PAID BY BORROWER UNDER THIS SECTION 2.17(B) IN RESPECT OF
SUCH OTHER TAXES.  SUBJECT TO SECTION 10.8, AMOUNTS PAYABLE BY BORROWER UNDER
THIS SECTION 2.17(B) SHALL BE PAID WITHIN 30 DAYS AFTER THE DATE SUCH BANK OR
THE AGENT MAKES WRITTEN DEMAND THEREFOR.

       SECTION 2.18  Letters of Credit.

       (a)    Subject to the terms and conditions hereof, the Revolving
Commitments may be utilized, upon the request of Borrower, in addition to the
Revolving Loans provided for in Section 2.1 hereof, by the issuance by the
Issuing Bank of one or more Letters of Credit for the account of Borrower;
provided, however, that no Letter of Credit may be issued if (i) after giving
effect thereto (A) the Letter of Credit Exposure (including the amount of the
requested Letter of Credit) would exceed the Letter of Credit Limit or (B) such
Letter of Credit Exposure plus the aggregate outstanding principal balance of
the Revolving Loans would exceed the Revolving Commitments of all Banks, and
(ii) the expiration date thereof extends beyond the earlier of one year from
issuance or 5 Business Days prior to the Revolving Commitment Termination Date.
In addition to the applicable provisions of Article 3, all Letters of Credit
shall be issued upon the request of Borrower on the terms and conditions set
forth in this Section 2.18; and the provisions hereof that are applicable to
the issuance of a Letter of Credit shall be correspondingly applicable to each
renewal, extension or reissuance thereof, or amendment thereto.  Upon the date
of issuance by the Issuing Bank of a Letter of Credit, the Issuing Bank shall
be deemed, without further action by any party hereto, to have sold to each
Bank, and each Bank shall be deemed, without further action by any party
hereto, to have purchased from the Issuing Bank, a participation in such Letter
of Credit and the related Letter of Credit Exposure, to the extent of such
Bank's pro rata share of the Revolving Commitments of all Banks.  Borrower
hereby acknowledges and agrees to all such participations.

       (b)    Borrower shall give the Agent and the Issuing Bank at least 5
Business Days' prior written notice specifying the date each Letter of Credit
is to be issued and describing the proposed terms of such Letter of Credit,
including without limitation, the date, face amount, beneficiary and expiry
date thereof, the nature of the transactions proposed to be supported thereby
and such other information as the Issuing Bank shall reasonably request, all in
detail reasonably satisfactory to the Issuing Bank.  Upon receipt of such
notice, the Agent shall promptly notify each Bank of the contents thereof and
of such Bank's pro rata share of the amount of such proposed Letter of Credit.
The issuance by the Issuing Bank of each Letter of Credit shall, in addition to
the conditions precedent set forth in Article 3, be subject to the conditions
precedent that such Letter of Credit shall be in such form, contain such terms
and support such transactions as shall be reasonably satisfactory to the Agent
and the Issuing Bank, and that Borrower shall have executed and delivered a
reimbursement agreement acceptable to the Issuing Bank, and such other
instruments and agreements relating to such Letter of Credit as either the
Agent or the Issuing Bank shall have reasonably requested.  Each Letter of
Credit shall, to the extent not inconsistent with the express terms hereof or
the applicable Application, be subject to the Uniform Customs and Practices for
Documentary Credits (1993 Revision), International Chamber of Commerce
Publication No. 500 (together with





                                       11
<PAGE>   17


any subsequent revisions thereof approved by a Congress of the International
Chamber of Commerce and adhered to by the Issuing Bank (the "UCP")), and shall,
as to matters not governed by the UCP, be governed by, and construed and
interpreted in accordance with, the laws of the State of Texas (other than
conflict of law principles).

       (c)    Borrower agrees to pay the following fees, by remittance to the
Agent, in respect of Letters of Credit issued hereunder:  (i) with respect to
each Letter of Credit which is issued as a standby letter of credit, for the
account of the Issuing Bank, a fee to be mutually agreed upon in writing by the
Issuing Bank and Borrower prior to the issuance of such Letter of Credit;  (ii)
with respect to each Letter of Credit which is issued as a standby letter of
credit, for the ratable account of the Banks, a fee equal to (x) the per annum
rate to be mutually agreed upon in writing by the Banks and Borrower prior to
the issuance of such Letter of Credit multiplied by (y) the face amount of such
Letter of Credit for the stated term of such Letter of Credit, adjusted for the
actual days outstanding; (iii) with respect to each Letter of Credit which is
issued as a commercial letter of credit, for the ratable account of the Banks,
a fee in an amount equal to a percentage to be mutually agreed upon in writing
by the Banks and Borrower prior to the issuance of such Letter of Credit
multiplied by the face amount of such Letter of Credit; and (iv) with respect
to the negotiation of each Letter of Credit, for the account of the Issuing
Bank, a fee to be mutually agreed upon in writing by the Issuing Bank and
Borrower prior to the issuance of such Letter of Credit, each of the foregoing
fees being non-refundable.  The foregoing fees shall be due and payable as
follows:  (A) fees under clause (i) above shall be due and payable upon
issuance of the Letter of Credit; (B) fees under clause (ii) above shall be due
and payable quarterly in advance on each Quarterly Date with respect to the
portion of the stated term of the Letter of Credit covered by the next
succeeding calendar quarter; and (C) fees under clauses (iii) and (iv) shall be
due and payable upon negotiation of the Letter of Credit.  The foregoing fees
are distinct from, and in addition to, interest on the Notes and Loans, if any,
made in respect of the Letters of Credit, and fees and other amounts otherwise
provided herein.

       (d)    Upon receipt from the beneficiary of any Letter of Credit of any
demand for payment under such Letter of Credit, the Issuing Bank shall promptly
notify Borrower, the Agent and each Bank of Borrower's Reimbursement
Obligations as a result of such demand and the date on which any payment is to
be made to such beneficiary in respect of such demand.  Borrower shall, by
12:00 Noon (San Antonio time) on the date on which a drawing is to be made,
reimburse the Issuing Bank for any amount paid or to be paid by the Issuing
Bank upon any drawing under any Letter of Credit, without presentment, demand,
protest or further notice or other formalities of any kind, in an amount, in
same day funds, and the unpaid balance of such amount from time to time
remaining outstanding and unpaid after each such drawing shall accrue interest,
until paid in full, at the Default Rate, which interest shall be due and
payable on demand, or if demand is not sooner made, then on the Monthly Date
next following such drawing and, if applicable, on each Monthly Date
thereafter.

       (e)    If, by 12:00 Noon (San Antonio time) on the day on which a
drawing is to be made or is made, Borrower fails to reimburse the Issuing Bank
as provided in Section 2.18(d), for whatever reason, the Issuing Bank shall
promptly notify the Agent, and the Agent shall promptly notify each Bank of the
unreimbursed amount of such drawing and of such Bank's respective pro rata
portion thereof.  On the date of such notice (or if such notice is given after
12:00 Noon (San Antonio time) on such date, on the next succeeding Business
Day), each Bank agrees, without regard to the existence of a Default or Event
of Default, to pay to the Issuing Bank, an amount equal to such Bank's pro rata
portion of such unreimbursed amount, together with interest on such amount for
each





                                       12
<PAGE>   18


day from the date the Issuing Bank pays such draw to the date of payment by
such Bank of such amount at a rate of interest per annum equal to the Federal
Funds Rate for such period.  The Issuing Bank shall pay to each Bank such
Bank's pro rata portion of all amounts received from Borrower for payment, in
whole or in part, of the Reimbursement Obligation in respect of any Letter of
Credit, but only to the extent such Bank has made payment to the Issuing Bank
in respect of such Letter of Credit pursuant to this Section 2.18(e).

       (f)    Reimbursement Obligations of Borrower in respect of the Letters
of Credit shall be absolute, unconditional and irrevocable, and shall be paid
strictly in accordance with the terms of this Agreement, under all
circumstances whatsoever, including, without limitation, the following
circumstances:

              (1)    any lack of validity or enforceability of any Letter of
       Credit, or any agreement or instrument related thereto, or any other
       Loan Documents;

              (2)    any amendment or waiver of, or any consent to departure
       from, the terms of any Letter of Credit or any other Loan Document,
       without the express prior written consent of the Issuing Bank and the
       Required Banks;

              (3)    the existence of any claim, set-off, defense or other
       rights which Borrower may have at any time against any beneficiary or
       any transferee of any Letter of Credit (or any Persons for whom any such
       beneficiary or any such transferee may be acting), any Bank or any other
       Person, whether in connection with such Letter of Credit, this
       Agreement, any other Loan Document or any agreement or instrument
       related thereto, the transactions contemplated herein, or any unrelated
       transaction;

              (4)    any statement, draft, certificate, demand or any other
       document presented under any Letter of Credit proving to be forged,
       fraudulent, invalid or insufficient in any respect or any statement
       therein being untrue or inaccurate in any respect whatsoever;

              (5)    payment by the Issuing Bank under any Letter of Credit
       against presentation of a draft, demand, certificate or other document
       which appears on its face to comply but does not in fact comply with the
       terms of such Letter of Credit;

              (6)    any material adverse change in the financial condition of
       Borrower;

              (7)    any breach of any Loan Document by Borrower or any other
       Person; or

              (8)    any other circumstances or happening whatsoever, whether
       or not similar to any of the foregoing, other than the gross negligence
       or wilful misconduct of the Issuing Bank.

       (g)    IN ORDER TO INDUCE THE ISSUANCE OF LETTERS OF CREDIT BY THE
ISSUING BANK, (I) BORROWER AGREES THAT THE ISSUING BANK SHALL NOT BE
RESPONSIBLE OR LIABLE FOR, AND BORROWER'S OBLIGATIONS HEREUNDER AND UNDER EACH
OTHER LOAN DOCUMENT WITH RESPECT TO THE LETTERS OF CREDIT SHALL NOT BE AFFECTED
BY, ANY CIRCUMSTANCE, ACT OR OMISSION WHATSOEVER (WHETHER OR NOT KNOWN TO THE
ISSUING BANK) OTHER THAN A CIRCUMSTANCE, ACT OR OMISSION CAUSED SOLELY BY AND
RESULTING FROM THE GROSS NEGLIGENCE OR WILLFUL





                                       13
<PAGE>   19


MISCONDUCT OF THE ISSUING BANK, AS DETERMINED BY A COURT OF COMPETENT
JURISDICTION, AND (II) BORROWER ASSUMES ALL RISK OF THE ACTS OR OMISSIONS OF
THE BENEFICIARY OR ANY TRANSFEREE OF ANY LETTER OF CREDIT WITH RESPECT TO THE
USE OF SUCH LETTER OF CREDIT.  NEITHER THE ISSUING BANK NOR ANY OF ITS
AFFILIATES, NOR ANY OF ITS OR THEIR OFFICERS, EMPLOYEES, AGENTS, ATTORNEYS,
DIRECTORS OR INSURERS, OR ANY OF ITS OR THEIR SUCCESSORS, ASSIGNS, HEIRS AND
LEGAL REPRESENTATIVES (COLLECTIVELY, THE "ISSUING BANK PARTIES"), SHALL BE
LIABLE OR RESPONSIBLE FOR: (1) VALIDITY, SUFFICIENCY OR GENUINENESS OF
CERTIFICATES OR OTHER DOCUMENTS, OR OF ANY ENDORSEMENTS THEREON, EVEN IF SUCH
CERTIFICATES OR OTHER DOCUMENTS SHOULD IN FACT PROVE TO BE IN ANY OR ALL
RESPECTS INVALID, INSUFFICIENT, FRAUDULENT OR FORGED; (2) ERRORS, OMISSIONS,
INTERRUPTIONS OR DELAYS IN TRANSMISSION OR DELIVERY OF ANY MESSAGES OR ADVICES
BY MAIL, TELEX OR OTHERWISE, WHETHER OR NOT THEY BE IN CODE; (3) ERRORS IN
TRANSLATION OR FOR ERRORS IN INTERPRETATION OF FOREIGN, TECHNICAL OR
INDUSTRY-SPECIFIC TERMS; (4) THE USE THAT MAY BE MADE OF ANY LETTER OF CREDIT
OR FOR ANY ACTS OR OMISSIONS OF THE BENEFICIARY AND ANY TRANSFEREE IN
CONNECTION THEREWITH; (5) PAYMENT BY THE ISSUING BANK AGAINST PRESENTATION OF
DOCUMENTS THAT DO NOT COMPLY WITH THE TERMS OF ANY CORRESPONDING LETTER OF
CREDIT, INCLUDING FAILURE OF ANY DOCUMENTS TO BEAR ANY REFERENCE OR ADEQUATE
REFERENCE TO SUCH LETTER OF CREDIT; (6) ANY CONSEQUENCE ARISING FROM CAUSES
BEYOND THE CONTROL OF THE ISSUING BANK; AND (7) ANY OTHER CIRCUMSTANCES
WHATSOEVER IN MAKING OR FAILING TO MAKE PAYMENT UNDER ANY LETTER OF CREDIT;
EXCEPT ONLY THAT BORROWER SHALL HAVE A CLAIM AGAINST THE ISSUING BANK, AND THE
ISSUING BANK SHALL BE LIABLE TO BORROWER, TO THE EXTENT, BUT ONLY TO THE
EXTENT, OF ANY DIRECT, AS OPPOSED TO CONSEQUENTIAL, SPECIAL, INDIRECT OR
PUNITIVE DAMAGES SUFFERED BY BORROWER WHICH BORROWER PROVES WERE CAUSED BY THE
FAILURE OF THE ISSUING BANK TO DETERMINE WHETHER ANY DRAFT, CERTIFICATE OR
OTHER DOCUMENT PRESENTED UNDER ANY LETTER OF CREDIT APPEARED ON ITS FACE TO
COMPLY WITH THE TERMS OF SUCH LETTER OF CREDIT.  IN FURTHERANCE OF THE
FOREGOING, AND NOT IN LIMITATION THEREOF, THE ISSUING BANK MAY ACCEPT
CERTIFICATES OR OTHER DOCUMENTS THAT APPEAR ON THEIR FACE TO BE IN ORDER,
WITHOUT RESPONSIBILITY FOR FURTHER INVESTIGATION.  NONE OF THE FOREGOING SHALL
AFFECT, IMPAIR OR PREVENT THE VESTING OF ANY OF THE RIGHTS AND POWERS OF THE
ISSUING BANK, THE AGENT OR ANY BANK HEREUNDER FOR ANY OF THE AGREEMENTS ENTERED
INTO BY BORROWER WITH RESPECT TO ANY LETTER OF CREDIT, ALL OF WHICH RIGHTS
SHALL BE CUMULATIVE.

       IN FURTHERANCE AND NOT IN LIMITATION OF THE FOREGOING PROVISIONS,
BORROWER AGREES THAT ANY ACTION TAKEN BY THE ISSUING BANK (INCLUDING AS A
RESULT OF ITS OWN NEGLIGENCE) WITHOUT GROSS NEGLIGENCE OR WILLFUL MISCONDUCT
UNDER OR IN CONNECTION WITH ANY LETTER OF CREDIT, OR ANY RELATED DRAFTS,
CERTIFICATES, DOCUMENTS OR INSTRUMENTS, SHALL BE BINDING, ABSOLUTELY,
IRREVOCABLY AND UNCONDITIONALLY, ON BORROWER AND SHALL NOT PUT THE ISSUING BANK
UNDER ANY RESULTING LIABILITY TO BORROWER, AND BORROWER MAKES LIKE AGREEMENT AS
TO ANY INACTION OR OMISSION, UNLESS WITH GROSS NEGLIGENCE OR WILLFUL
MISCONDUCT.  BORROWER ACKNOWLEDGES AND AGREES THAT THE FOREGOING PROVISIONS OF
THIS SECTION 2.18(G) ARE INTENDED TO RELEASE THE ISSUING BANK FROM ANY
OBLIGATION OR LIABILITY RESULTING FROM, OR ATTRIBUTABLE TO, ANY ISSUING BANK,
UNDER, OR IN CONNECTION WITH, ANY LETTER OF CREDIT.





                                       14
<PAGE>   20


                                   ARTICLE 3

                                   CONDITIONS

       SECTION 3.1   Initial Loans on the Closing Date.  The obligations of the
Banks to make any Loan, or the Issuing Bank to issue any Letter of Credit, on
the Closing Date are subject to the conditions precedent that on or before the
Closing Date, the Agent shall have received, there shall have been performed
and there shall exist, the documents, actions and other matters set forth in
Annex C hereto, each in form, scope and substance, and (as applicable) dated as
of a date, satisfactory to the Agent and its counsel.

       SECTION 3.2   All Loans, Conversions/Continuations.  The obligations of
the Banks to make each Loan or to continue any Loan as, or to convert any Loan
into, a LIBOR Loan or a Base Rate Loan, or of the Issuing Bank to issue any
Letter of Credit, are subject to, in addition to the conditions referred to in
Section 3.1, the satisfaction of the Agent as to the following conditions
precedent:

       (a)    Representations True and No Defaults.  (i) The representations
and warranties contained and referred to in Article 4 (other than those
representations and warranties limited by their terms to a specific date) shall
be true, complete and accurate in all material respects on and as of the date
of the Credit Event as though made on and as of such date; (ii) no event shall
have occurred since the date of the most recent financial statements delivered
pursuant to Section 5.1 (or in the case of a Credit Event prior to the delivery
of such statements, June 30, 1996), that has caused a Material Adverse Effect;
and (iii) no Event of Default or Default shall have occurred and be continuing.

       (b)    No Material Adverse Change.  As of the date of the Credit Event,
no change or event that causes a Material Adverse Effect shall have occurred.

       (c)    Borrowing/Letter of Credit Documents.  Other than a continuation
or conversion pursuant to Section 2.5, the Agent shall have received (i) a
certificate signed by an Authorized Officer of the Borrower dated as of such
date to the effects set forth in Section 3.2(a) and (ii) a Notice of Borrowing
delivered in accordance with Section 2.2(a), or a notice requesting a Letter of
Credit.

       (d)    Continuation/Conversion Documents.  On the date of any
continuation or conversion pursuant to Section 2.5, the Agent shall have
received (i) a certificate executed by an Authorized Officer of the Borrower
dated as of such date to the effects set forth in Section 3.2(a) and (ii) a
Continuation/Conversion Notice delivered in accordance with Section 2.5(a).


                                   ARTICLE 4

                         REPRESENTATIONS AND WARRANTIES

       To induce each of the Agent, the Issuing Bank and the Banks to enter
into and perform its agreements pursuant to this Agreement, including, without
limitation, the making of the Loans and the issuing of the Letters of Credit,
Borrower and Parent Company (i) make and reaffirm to each of the Agent Bank and
the Banks each of the representations and warranties contained in each Loan





                                       15
<PAGE>   21


Document, and (ii) without duplication, represent and warrant to each of the
Agent, the Issuing Bank and the Banks that, at the time of execution hereof and
the transactions contemplated hereby and as of each of the dates of each of the
financial statements required to be delivered, from time to time, pursuant to
Section 5.1:

       SECTION 4.1   Entity Status; Power and Authority.  Each Company is a
corporation duly organized and validly existing in good standing under the laws
of the State of incorporation and is duly qualified as a foreign corporation
and in good standing in all jurisdictions in which the failure to be so
qualified could have a Material Adverse Effect, all of which jurisdictions are
set forth in Schedule 4.1 hereto.  Each Company has the corporate power and
authority and all Legal Rights which are necessary (i) to own, lease, use and
operate its respective Property and to transact its business as now being and
as proposed to be conducted and (ii) to execute and deliver each Loan Document,
perform and comply with all obligations and agreements thereunder and
consummate the transactions contemplated thereby.

       SECTION 4.2   Authorization; Consents.  The execution, delivery and
performance by each Company of each Loan Document to which it is a party, and
the consummation of the transactions contemplated thereby, have been duly
authorized by all necessary corporate and other action by, on behalf of, and
with respect to, each Company, and no consent, approval, authorization,
declaration, filing, order or other action by, on behalf of, or with respect
to, any Company is required of, or from, any Governmental Authority or other
Person in connection with any of such execution, delivery or performance, or
the validity or enforceability of any Loan Document against each Company which
is a party thereto or any Property covered thereby which has not been obtained
and is final and in full force and effect.

       SECTION 4.3   No Conflicts.  Neither the execution or delivery of any
Loan Document, nor the consummation of any transaction contemplated therein,
nor the performance of, or compliance with, any of the terms and provisions
thereof, does or will (i) conflict with, or result in or constitute a breach,
violation or default of, or require a consent under, (A) any provision of Law
to which any Company or any of its Property is subject or bound, (B) any
judgment or Legal Right applicable to any Company or any of its Property, (C)
any lease, indenture, loan agreement, note, purchase or acquisition agreement,
mortgage, deed of trust or other agreement or instrument to which any Company
is a party or by which it or any of its Property may be bound or subject, or
(D) any provision of the charter or bylaws any Company, or (ii) result in the
creation or imposition of any Lien or Negative Pledge upon any Company or any
of its Property, except for the benefit of the Agent, the Issuing Bank and the
Banks.

       SECTION 4.4   Enforceable Obligations; Lien Establishment.  Each Loan
Document has been duly executed and delivered by each Company which is a party
thereto and constitutes the legal, valid and binding obligations of each
Company, enforceable against each Company in accordance with its respective
terms.  Each Security Document creates a legal and valid Lien in the Property
covered thereby, and such Lien is a perfected and first-priority Lien (subject
to Permitted Liens) in favor of the Banks and as such, is enforceable against
each Company which is a party thereto and all Persons claiming by, through or
against each such Company or any of the Property covered by such Lien.

       SECTION 4.5   Title to Properties.  Each Company has good and
indefeasible title to, or valid leasehold interests in, as applicable, all of
its Property, free and clear of all Liens (except





                                       16
<PAGE>   22


Permitted Liens), Negative Pledges and any other adverse claims of any nature,
except any of the foregoing which are for the benefit of the Agent and the
Banks.  Except as set forth in Schedule 4.5, there are no financing statements,
lien instruments, abstracts of judgment, levies, executions or other filings of
record in any jurisdiction naming any Company as "debtor," "mortgagor,"
"obligor" or the like, or covering any Property of any Company, except those
evidencing Permitted Liens.

       SECTION 4.6   Financial Condition.

       (a)    Financial Statements.  Borrower has delivered to the Agent copies
of the audited consolidated and consolidating balance sheet of the Companies as
of September 30, 1995, and the related statements of income, stockholders'
equity and cash flows for the year ended on such date, with reports thereon by
Arthur Andersen, L.L.P., its independent public accountants, and unaudited
copies of such financial statements of the Companies for the quarterly period
ended June 30, 1996.  Such financial statements (together with related
schedules and notes, the "Financial Statements") fairly present the financial
condition of the Companies as of the respective dates thereof and have been
prepared in accordance with GAAP applied throughout the periods covered thereby
on a basis consistent with that of prior periods, subject to normal year-end
audit adjustments.  As of the date hereof, no Company has any (i) obligations,
liabilities or other Indebtedness (including Guarantees) not reflected in such
Financial Statements other than those incurred in the ordinary course of
business after the date of such Financial Statements or (ii) Investments in any
Person which are (separately or in the aggregate) not reflected in such
Financial Statements other than those made in the ordinary course of business
after the date of such Financial Statements; and there has been no material
adverse change in the financial condition, management, control, operations,
business or prospects of the Companies or their respective Property (as
applicable) since the date of the Financial Statements.

       (b)    Solvency.  Upon giving effect to the issuance of each Note (and
the incurrence of the Indebtedness thereunder), the execution, delivery and
performance of each Loan Document by each Company which is a party thereto, and
the consummation of the transactions contemplated thereby, the following are
and will be true, complete and accurate in all material respects as to each
Company:

              (i)    the fair saleable value of the assets of each Company
       exceeds the amount that will be required to be paid on or in respect of
       the existing debts and other liabilities (including contingent
       liabilities but excluding, with respect to Enhanced Services Billing,
       Inc., liabilities of Enhanced Services Billing, Inc. with respect to its
       Affiliate Guaranty) of such Company, as they mature;

              (ii)   the assets of each Company do not constitute unreasonably
       small capital for such Company to carry out its business as now
       conducted and as proposed by it to be conducted;

              (iii)  no Company intends to incur debts beyond its ability to
       pay such debts as they mature (taking into account the timing and
       amounts of cash to be received by such Company, and of amounts to be
       payable on or in respect of debt of such Company); and

              (iv)   no Company intends, nor believes, that final judgments
       against it in actions for money damages will be rendered at a time when,
       or in an amount such that, it will be unable to satisfy any such
       judgments promptly in accordance with their terms (taking into





                                       17
<PAGE>   23


       account the maximum reasonable amount of such judgments in any such
       actions and the earliest reasonable time at which such judgments might
       be rendered).

       SECTION 4.7   Full Disclosure.  There is no fact that any Company has
not disclosed to the Banks which might reasonably be expected to have a
Material Adverse Effect.  Neither the financial information referenced in
Section 4.6(a) nor any certificate, report, exhibit, schedule, statement,
disclosure letter or other information furnished to the Agent or any Bank by,
or on behalf of, any Company, whether heretofore or herewith, in connection
with the negotiation, preparation, execution, delivery or consummation of this
Agreement and the other Loan Documents, or included therein or delivered
pursuant thereto, contains any untrue statement of a material fact or omits or
omitted to state any material fact necessary to make and keep the statements
contained herein or therein from being misleading.  All information furnished
after the date hereof by or on behalf of any Company shall be true, complete
and accurate in all material respects.

       SECTION 4.8   No Default or Adverse Condition.  No event has occurred
and is continuing which constitutes a Default or an Event of Default, and there
exists no event, circumstance, condition or casualty (whether or not covered by
insurance) which could have a Material Adverse Effect.

       SECTION 4.9   Material Agreements; Insurance.  No Company is in default
under, or in violation or breach of (nor has any event or circumstance occurred
which, but for the passage of time or the giving of notice, or both, would
constitute a default under, or a violation or breach of), (i) its charter,
bylaws or other internal governance document, (ii) any Judgment affecting it or
any of its Property, or (iii) any partnership agreement or any material
indenture promissory note, contract, lease, purchase or acquisition agreement,
loan agreement, mortgage, deed of trust, security agreement, license, permit,
franchise or other material agreement or obligation to which it is a party or
by which it or any of its Property is bound.  Attached hereto as Schedule 4.9
is a complete and correct list of all of each Company's material patents,
trademarks, trade names, copyrights and service marks and all applications,
registrations and licenses relating thereto.  Except for Interest Rate
Agreements to which Borrower is a party and bound by, no Company is a party to,
or bound by, any futures contract, forward agreement or contact, interest rate
swap contract, commodity price swap contract or other hedging agreement or
material contract or agreement except for billing, collection and information
management agreements entered into in the ordinary course of business of
Borrower, the Advanced Payment Agreements and the agreements listed on Schedule
4.9.  Each Company maintains insurance in compliance with Section 5.10.

       SECTION 4.10  No Litigation.  Except as set forth on Schedule 4.10 (and
therein designating which of the following clauses (i) through (iv) is
applicable thereto), as of the date hereof, there is no Litigation or Judgment
pending, or to the knowledge of any Company threatened, against, affecting or
challenging (as applicable) (i) except collection suits initiated by Borrower
against providers of pre-subscribed telecommunications services in the ordinary
course of Borrower's business, any Collateral, including, without limitation,
each Company's sole legal and beneficial title therein and all Legal Rights
with respect thereto, (ii) the validity or enforceability of any Loan Document,
(iii) the ability of each Company to enter into, execute, deliver and perform
its obligations under each Loan Document to which it is a party as provided
therein, and otherwise to consummate the actions and transactions contemplated
thereby, (iii) any Company which, if adversely determined, could reasonably be
expected to result in a Judgment, individually or when aggregated with all
other Judgments, (A) for the payment of money in excess of $1,000,000
(regardless of





                                       18
<PAGE>   24


insurance coverage) or (B) for the forfeiture of any Legal Rights of any
Company (other than of a trivial or non-consequential nature), or (iv) any
Company, or any of its respective Property or Legal Rights, which might
otherwise have a Material Adverse Effect.

       SECTION 4.11  Use of Proceeds; Margin Stock.  The proceeds of the Loans
will be used solely as provided in Section 2.15, and none of such proceeds will
be used (i) for the purpose of purchasing or carrying any "margin stock" as
defined in Regulations G, T, U or X, (ii) for the purpose of maintaining,
reducing or retiring any Indebtedness which was originally incurred to purchase
or carry a "margin stock," or (iii) for any other purpose which might
constitute this transaction a "purpose credit" within the meaning of
Regulations G, T, U or X.  No Company nor any Person acting on behalf of any
Company is engaged in the business of extending credit for the purpose, whether
immediate, incidental or ultimate, of buying or carrying "margin stock".  No
Company nor any Person acting on behalf of any Company has taken or will take
any action which might cause any of the Loan Documents to violate Regulations
G, T, U or X, or any other regulations of the Board of Governors of the Federal
Reserve System or to violate the Exchange Act or any rule or regulation
thereunder, in each case as now in effect or as the same may hereafter be in
effect.

       SECTION 4.12  No Financing of Regulated Corporate Takeovers.  No
proceeds of the Loans will be used to acquire any security in any transaction
which is subject to Sections 13 or 14 of the Exchange Act, including
particularly Sections 13(d) and 14(d) thereof.

       SECTION 4.13  Taxes.  All Tax returns, reports, statements and filings
required to be filed by each Company in any jurisdiction have been timely and
correctly filed, except for Tax returns, reports, statements and filings in any
jurisdiction where the aggregate Tax liability of the Companies determined on a
consolidated basis does not exceed $5,000, and all Taxes upon each Company or
any of its Property have been paid prior to the time that such Taxes could give
rise to a Lien thereon, except for Contested Claims.  Except as set forth on
Schedule 4.13, no tax or similar Lien has been filed on, or is being enforced
against, any Company or any of its Property, and no United States Federal
income tax returns of any Company have ever been and are not now being,
examined or audited, and (ii) there is no proposed Tax assessment against any
Company any of its Property, and there is no basis for any such assessment.

       SECTION 4.14  Principal Office; Names; Primary Business.  The actual and
anticipated principal place of business of each Company, or if it has more than
one such place, its chief executive office, is shown in Schedule 4.14, and each
Company intends to maintain its principal records and books at such office.
Schedule 4.14 also lists the address of each location at which each Company
operates or conducts its business or maintains or stores any of its equipment,
inventory or other Property.  No Company (i) has heretofore conducted and is
not now conducting, nor does it currently plan hereafter to conduct, any
business or operations, or owned or is owning or operated or is operating, or
currently plans hereafter to own or operate, any Property, in any name, other
than set forth on Schedule 4.14 and (ii) has not heretofore merged into,
consolidated with, or acquired, and has no current plans to merge into,
consolidate with or acquire, any Person other than as set forth on Schedule
4.14.  Except for Inter-Lata Aviation, Inc., whose primary business is the
ownership and operation of an aircraft primarily used in connection with the
business of the Companies, the primary business of each Company, either
directly or through its Affiliates, is that of a provider of billing and
collection services or management information services.





                                       19
<PAGE>   25


       SECTION 4.15  Subsidiaries.  No Company has any Subsidiaries and is not
a general or limited partner in any Person, except as set forth in Schedule
4.15, which lists as to each Subsidiary or general or limited partnership
interest:  (i) name of entity; (ii) jurisdiction of incorporation or
organization; (iii) foreign qualification; (iv) share/percentage/nature
ownership; and (v) primary business.  Except as set forth in Schedule 4.15,
there are no outstanding warrants, options, rights, contracts or commitments of
any Company of any kind entitling any Person to purchase or otherwise acquire
(A) any shares of capital stock of such Company or (B) any securities
convertible into or exchangeable for any shares of capital stock of such
Company.

       SECTION 4.16  ERISA.  No Reportable Event (as defined in Section 4043(b)
of ERISA) to which the notice requirement has not been waived has occurred with
respect to any Plan.  Each Plan complies with all applicable provisions of
ERISA, and each Company has filed all reports required by ERISA and the Code to
be filed with respect to each Plan.  No Company has any knowledge of any event
which could result in a liability of such Company to the PBGC.  Each Company
has met all requirements with respect to funding the Plans imposed by ERISA or
the Code.  Since January 1, 1986, there have not been any, nor are there now
existing any events or conditions that would permit, termination of any Plan
under circumstances which would cause the Lien provided under Section 4068 of
ERISA to attach to any Property of any Company.  The value of the Plans'
liabilities as defined in Section 4001(a)(16) of ERISA on the date hereof does
not exceed the value of such Plans' assets allocable to such benefits as of the
date of this Agreement and shall not be permitted to do so hereafter.  No Plan
is or has been a multiemployer plan as defined in Section 4001(a)(3) of ERISA.

       SECTION 4.17  Compliance with Law.  Each Company has complied in all
material respects with, and is in compliance in all material respects with, all
Laws applicable to it and its Property, including Environmental Laws and the
provisions of the Fair Labor Standards Act of 1938, 29 U.S.C.  Section  200, et
seq., as amended, including specifically, but without limitation, 29 U.S.C.
Section  215(a).

       SECTION 4.18  Government Regulation.  No Company is subject to
regulation under the Public Utility Holding Company Act of 1935, the Federal
Power Act, the Investment Company Act of 1940, the Interstate Commerce Act (as
any of the preceding acts have been amended), or any other Law which regulates
either the incurring by such Company of Indebtedness or the determination or
setting of, or changes to, the rates or amounts charged by Borrower for the
goods or products it sells or the services it performs, including Laws relating
to common contract carriers or the sale of electricity, gas, steam, water or
other public utility services.  No Company is (i) an "investment company"
registered or required to be registered under the Investment Company Act of
1940, as amended, and no Company is "controlled" by such a company, or (ii) a
"holding company" or a "public utility" within the meaning of the Public
Utility Holding Company Act of 1935, as amended, and is not a "subsidiary
company" or an "affiliate" of any such company.

       SECTION 4.19  Insider.  No Company is, and no Person having "control"
(as that term is defined in 12 U.S.C. Section  375(b)(5) or in regulations
promulgated pursuant thereto) of any Company is, an "executive officer,"
"director" or "principal shareholder" (as those terms are defined in 12 U.S.C.
Section  375(b) or in regulations promulgated pursuant thereto) of any Bank, of
a bank holding company of which any Bank is a Subsidiary, or of any Subsidiary
of a bank holding company of which any Bank is a Subsidiary.





                                       20
<PAGE>   26



       SECTION 4.20  Certain Environmental Matters.  Except as disclosed in
Schedule 4.20, (i) no Company (A) is aware of, or has received notice or
otherwise learned of, any Environmental Complaint or Environmental Liability
which could individually or in the aggregate have a Material Adverse Effect,
(B) has threatened or actual liability (contingent, direct or otherwise) in
connection with the release or threatened release, generation, handling,
treatment, storage, disposal or transportation of any Hazardous Material, or
other substance which could individually or in the aggregate have a Material
Adverse Effect, (C) is aware of, or has received notice or otherwise learned
of, any federal or state investigation evaluating whether any remedial action
is needed to respond to a release or threatened release, and/or the generation,
handling, treatment, storage, disposal or transportation of any Hazardous
Material for which such Company is or may be liable, (D) is in violation of any
Judgment or Litigation based upon Environmental Laws, or subject to any such
Judgment or Litigation, (E) does not have in full force and effect, all
permits, licenses, approvals and other authorizations necessary for the use and
operation of its Property, including, the generation, handling, treatment,
storage, disposal, transportation or release of any Hazardous Material, and (F)
is not in compliance with all Environmental Laws, except to the extent the
failure to so comply could not reasonably be expected to have a Material
Adverse Effect or to result in any Environmental Liability that could
reasonably be expected to have a Material Adverse Effect; and (ii) all
Properties of each Company are free from any Hazardous Material and
Environmental Liens.  There have been no environmental investigations, studies,
audits, tests, reviews or other analyses conducted by or on behalf of, or which
are in the possession or knowledge of, any Company, or any of such Company's
predecessors, in relation to any Property now or previously owned or leased by
such Company, or any of such Company's predecessors, which have not been (y)
made available to any Bank or its agents, employees or contractors and (z)
listed in Schedule 4.20.  No Company has received a notice of any Environmental
Liability, Environmental Lien or Environmental Complaint other than those which
have been provided to the Agent and listed in Schedule 4.20.

       SECTION 4.21  Insurance; Certifications.  The insurance certificates
delivered pursuant to Section 3.1 are true, correct and complete, and the
insurance coverage set forth therein complies in all regards with the
requirements set forth in Section 5.10.  In furtherance of the foregoing, but
not in limitation thereof, and in furtherance of all other matters as to which
certifications are required pursuant to Section 3.1, all matters certified to
by each and every Person which were evidenced by certificates and
certifications referred to in Section 3.1 were true, correct and complete, as
so certified and received by the Agent, the Issuing Bank and each Bank, as of
the Closing Date and were certified by officers of each Company, each of whom
was authorized to execute and deliver such certificate for and on behalf of
such Company.


                                   ARTICLE 5

                             AFFIRMATIVE COVENANTS

       Until payment in full of the Notes, the payment and performance of all
other Obligations, and the expiration and termination of all Letters of Credit
and so long as the Banks have any obligation hereunder to make any Loans or the
Issuing Bank has any obligation to issue any Letters of Credit, Borrower and
Parent Company will, and Parent Company will cause each Company to, punctually
and completely perform and observe each of the following covenants:





                                       21
<PAGE>   27


       SECTION 5.1   Financial Statements, Reports and Documents.  Borrower
shall deliver the following to the Agent, in form, substance and scope
reasonably satisfactory to Agent and otherwise as provided herein:

       (a)    Quarterly Statements.  As soon as available, and in any event
within 45 days after the end of each Fiscal Quarter, copies of the consolidated
and consolidating statements of income, stockholders' equity and cash flow of
the Companies for such quarter and for the portion of the Fiscal Year ending
with such quarter, and the related consolidated and consolidating balance
sheets as at the end of such period, in each case setting forth in comparative
form the corresponding figures for the corresponding periods of the preceding
Fiscal Year, all in reasonable detail and certified by the president, chief
financial officer or controller of Parent Company as being true, complete and
accurate in all material respects, as fairly presenting the financial condition
and results of operations of the Companies for the periods therein covered, and
as having been prepared in accordance with GAAP, subject to normal year-end
audit adjustments;

       (b)    Annual Statements.  As soon as available, and in any event within
90 days after the end of each Fiscal Year, copies of the audited consolidated
and consolidating statements of income, stockholders' equity and cash flow of
the Companies for such Fiscal Year, and the related consolidated and
consolidating balance sheets of the Companies as at the end of such Fiscal
Year, in each case setting forth in comparative form the corresponding figures
for the preceding Fiscal Year, all in reasonable detail and accompanied by (i)
an unqualified opinion of Arthur Andersen, L.L.P., or other independent public
accountants of recognized national standing selected by Borrower and
satisfactory to the Banks, to the effect that such financial statements have
been prepared in accordance with GAAP, consistently applied, and fairly present
the consolidated financial condition and results of operations of the
Companies, as at the end of, and for, such Fiscal Year, and (ii) a certificate
executed by the president, chief financial officer or controller of Parent
Company to the same effect as such opinion;

       (c)    Audit, Management and Other Reports.  Promptly upon receipt
thereof, a copy of each written report submitted to any Company by independent
accountants in any annual, quarterly or special audit, review or examination;

       (d)    SEC and Other Reports.  Promptly upon its becoming available, one
copy of each financial statement, report, notice or proxy statement sent by any
Company to its stockholders or debtholders generally and of each regular or
periodic report, registration statement or prospectus filed by any Company with
any securities exchange or the Securities and Exchange Commission or any
successor agency or any similar Governmental Authority of a foreign country,
and of any order issued by any Governmental Authority in any proceeding to
which any Company is a party;

       (e)    Compliance Certificate.  Concurrently with the delivery of the
financial statements delivered pursuant to Sections 5.1(a) and (b),
respectively, a certificate in the form of Exhibit C, executed by the
president, chief financial officer or controller of Parent Company, (i) stating
that a diligent review of the activities of the Companies during such period
has been made under such officer's supervision and that to the knowledge of
such officer, each Company has observed, performed and fulfilled each and every
obligation and covenant contained in each Loan Document to which it is a party
and is not in Default under any Loan Document to which it is a party, or, if
any such Default has occurred, specifying the nature and status thereof, and
(ii) setting forth in





                                       22
<PAGE>   28


reasonable detail the computation and information necessary to determine
whether the Companies are in compliance with Section 6.1 as of the end of the
respective Fiscal Quarter or Year, as applicable;

       (f)    Accountant's Certificate.  Concurrently with the delivery of the
financial statements delivered pursuant to Section 5.1(b), a certificate of the
accountants who audited such financial statements and rendered the related
opinion, stating that they have reviewed this Agreement and each other relevant
Loan Document, and stating further whether, in making their audit, such
accountants have become aware of any condition or event which would constitute
a Default or Event of Default, and if any such condition or event then exists,
specifying the nature and period of existence thereof;

       (g)    Monthly Reports.  Within 30 days after the end of each Fiscal
Month, (i) a Consolidated Borrowing Base Certificate in the form of Exhibit D,
executed by the president or chief financial officer of Parent Company, with
information required therein completed to reflect the Consolidated Borrowing
Base as of the end of the fiscal month and (ii) a report as to the collection
of its accounts receivable in summary form, in form satisfactory to the Agent,
certified by the president or chief financial officer of Parent Company;

       (h)    Insurance Report.  Within 15 days after any significant change in
insurance coverage by Borrower, a report describing such change; and, within 90
days after the end of each Fiscal Year, a report describing the insurance
coverage of Borrower;

       (i)    Litigation Reports.  Within (i) 90 days after the end of each
Fiscal Year, complete reports by counsel to each Company describing all
Litigation affecting such Company or any of its Property, and (ii) 45 days
after the end of each Fiscal Quarter (except the last) in which a significant
change in Litigation has occurred or additional Litigation has been threatened
or commenced, reports by counsel to such Company describing such changes in or
additions to Litigation since the date of the annual Litigation Report most
recently received by the Agent;

       (j)    Environmental Notices.  Notice to the Agent, in writing, promptly
upon any Company's receipt of notice or otherwise learning (whichever first
occurs) from any Person of any (i) Environmental Complaint or Environmental
Lien or (ii) any other claim, demand, action, event, condition, report or
investigation indicating any potential or actual liability (A) upon which any
Environmental Liability or Environmental Lien could result against any Company,
any Bank or any Property of any Company or (B) arising in connection with (1)
the non-compliance with, or violation of, the requirements of any Environmental
Law, (2) the release or threatened release, generation, treatment, handling,
storage, disposal or transportation of any Hazardous Material into the
environment or which act, occurrence or event any Company would have a duty to
report to a Governmental Authority under an Environmental Law, or (3) the
existence of any Environmental Lien on any Property of any Company; and such
Company shall immediately deliver a copy of each such notice to the Agent;

       (k)    Supplemented Schedules.  As soon as possible, and in any event
within 15 days after Borrower or Parent Company obtains knowledge thereof,
Borrower or Parent Company, as applicable, shall provide the Agent with a
supplement to any existing Schedule which would make such Schedule (and any
subsequent supplement thereto), and the corresponding representation and
warranty to which it applies, true, complete and accurate; provided, however,
any such supplement shall not be deemed to have amended any Schedule to this
Agreement unless and until the Banks have approved such amendment; and





                                       23
<PAGE>   29



       (l)    Other Information.  Within such period reasonably prescribed by
the Agent, such other information concerning the business, operations, Property
or financial condition of any Company as any Bank (through the Agent) shall
reasonably request.

       SECTION 5.2   Payment of Taxes and Other Liabilities.  Borrower and
Parent Company will, and Parent Company will cause each Company to, pay and
discharge when due, but in no event, later than 30 days following the date when
due, all trade payables, royalties, license fees, franchise fees, operating
costs and expenses, and similar expenses and obligations related to its
operations, except for Contested Claims; and, except for Contested Claims,
Borrower and Parent Company will, and Parent Company will cause each Company
to, timely pay and discharge when due (i) all Taxes, (ii) all other lawful
claims against it or any of its Property, and (iii) all of its other
Indebtedness, obligations and liabilities.  In no regard shall the foregoing
serve as a basis of excusing or delaying the payment by Borrower of any
Indebtedness or other amounts from time to time owed by it.

       SECTION 5.3   Maintenance of Existence and Rights; Conduct of Business.
Borrower and Parent Company will, and Parent Company will cause each Company
to, preserve and maintain its existence and all of its Legal Rights necessary
or desirable in the ordinary course of its business and conduct and the
ownership, maintenance and operation of its Property, and conduct its business
in an orderly and efficient manner consistent with good business practices and
industry standards and in accordance with all Laws, except where the failure to
so preserve, maintain or conduct would only result in a trivial and
inconsequential effect.  In addition, Borrower and Parent Company will, and
Parent Company will cause each Company to, act prudently and in accordance with
customary industry standards and with its contractual obligations in managing
and operating its Property, business and investments and will keep in good
working order and condition, ordinary wear and tear excepted, all of its
Property and Legal Rights which are necessary or desirable to the conduct of
its business and the ownership and maintenance of its Property.

       SECTION 5.4   Notice of Default.  Parent Company shall furnish to the
Agent, immediately upon any Company becoming aware of the existence of any
condition or event which constitutes or would become a Default or an Event of
Default, written notice thereof that specifies the nature and period of
existence thereof and the action which such Company is taking or proposes to
take with respect thereto.

       SECTION 5.5   Other Notices.  As soon as possible, but in any event
within 5 days of any Company becoming aware thereof, Parent Company will
promptly notify the Agent of (i) any material adverse change in the financial
condition, operations, Property or business of any Company, (ii) any default
under, or any threatened or actual acceleration of the maturity of, any
Indebtedness owing or secured by any Company (or any of its Property), which
individually or in the aggregate represents a monetary obligation of $1,000,000
or more, or one with respect to which a default thereunder might have a
Material Adverse Effect, (iii) any default or event of default under any lease
pertaining to a location at which any Company operates or conducts any of its
business or stores any of its Property, (iv) any significant adverse claim
against or affecting any Company or any of the Property of any Company, and (v)
the commencement of, and/or any material determination in, any Litigation which
could reasonably be expected to result in a Judgment in excess of $1,000,000
(without regard to insurance coverage).  In respect to each of the foregoing
notices, Borrower will promptly provide to the Agent all related information
requested by the Agent, in reasonable detail satisfactory to the Agent.





                                       24
<PAGE>   30



       SECTION 5.6   Compliance with Loan Documents.  Borrower and Parent
Company will, and Parent Company will cause each Company to, promptly and
completely comply with and observe and perform all covenants and provisions of
each Loan Document to which it respectively is a party.  In furtherance of the
foregoing, but in no way limiting the generality thereof, the proceeds of each
Loan will be used strictly in compliance with Section 2.15.

       SECTION 5.7   Compliance with Agreements.  Borrower and Parent Company
will, and Parent Company will cause each Company to, promptly comply in all
material respects with all material contracts, leases, agreements, indentures,
mortgages or documents binding on it or affecting it or its Property, business
or operations.

       SECTION 5.8   Access; Books and Records.  Upon reasonable notice, during
all business hours, and at any time that an Event of Default continues to
exist, Borrower and Parent Company authorizes and will permit, and Parent
Company will cause each Company to authorize and permit, any representatives of
the Agent, the Issuing Bank or any Bank (i) to have access to, and grant
permission for such representatives to examine, copy or make excerpts from, any
and all books, records and documents that relate to the business, operations or
Property of any Company, (ii) to inspect any and all Property of any Company,
and (iii) to discuss the business, operations and financial condition of any
Company with its officers, partners and employees and its independent certified
public accountants, legal counsel and other consultants, all of the foregoing
at the expense of Borrower. Borrower and Parent Company will, and Parent
Company will cause each Company to, maintain complete and accurate books and
records of its respective transactions in accordance with GAAP.

       SECTION 5.9   Compliance with Law.  Borrower and Parent Company will,
and Parent Company will cause each Company to, comply in all material respects
with all Laws applicable to it or any of its Property, business operations or
transactions.

       SECTION 5.10  Insurance.  Borrower and Parent Company will, and Parent
Company will cause each Company to, maintain insurance with reputable insurers
of sound financial strength and creditworthiness with respect to its Property
and as to its operations and business, all as required by each Loan Document to
which it is a party and otherwise in such types, amounts, scope and coverage,
and against such risks, casualties, contingencies and liabilities, as required
or necessitated by Law, and additionally, as is customarily maintained by other
Persons engaged in similar businesses and operations, the foregoing insurance
coverage specifically including the following:  (i) worker's compensation or
similar insurance as may be required by applicable Law, (ii) public liability
insurance against claims for personal injury, death or property damage suffered
upon, in or about, any Property occupied by any Company or occurring as a
result of the ownership, maintenance or operation by any Company of any
equipment, vehicle or other Property or as the result of the use of products or
equipment manufactured, constructed, sold or operated by any Company or
services rendered by it, and (iii) insurance against the loss or damage to the
Property and businesses of any Company now owned or hereafter acquired.  In
addition, (A) Borrower and Parent Company will, and Parent Company will cause
each Company to, cause each policy of insurance to provide that such policy
will not be canceled or modified (as to term, coverage, scope, property or
risks covered, or otherwise) without 10 days prior written notice to the Agent
and (B) promptly after issuance or renewal of each such policy, Parent Company
will deliver to the Agent written evidence of the required coverage in the form
of a certificate of insurance with the applicable endorsements attached.





                                       25
<PAGE>   31



       SECTION 5.11  ERISA Compliance.

       Borrower and Parent Company will, and Parent Company will cause each
Company to, at all times:

       (a)    make contributions to each Plan in a timely manner and in an
amount sufficient to comply with the minimum funding standards requirements of
ERISA and the Code;

       (b)    immediately upon acquiring knowledge of any "reportable event" to
which the notice requirement has not been waived or of any "prohibited
transaction" (as such terms are defined in the Code or ERISA, as applicable) in
connection with a Plan, furnish the Agent with a statement executed by an
Authorized Officer of such Company, setting forth the details thereof and the
action which such Company proposes to take with respect thereto and, when
known, any action taken by the Internal Revenue Service with respect thereto;

       (c)    notify the Agent immediately upon receipt by any Company of any
notice of an interest by the PBGC to terminate or appoint a trustee or of the
institution of any proceeding or other action which may result in the
termination of any Plan and furnish to the Agent copies of such notice;

       (d)    furnish the Agent with copies of each annual report (together
with all related schedules and attachments) for each Plan filed with the
Internal Revenue Service not later than 30 days after such report has been
filed; and

       (e)    furnish the Agent with copies of any request for waiver of the
funding standards or extension of the amortization periods required by Sections
303 and 304 of ERISA or Section 412 of the Code promptly after the request is
submitted to the Secretary of the Treasury, the Department of Labor or the
Internal Revenue Service, as the case may be.

       SECTION 5.12  Further Assurances.  Borrower and Parent Company will, and
Parent Company will cause each Company to, cure and cause to be cured promptly
any defects or deficiencies in the execution, delivery, creation or issuance of
the Loan Documents, or any of them, and any of the transactions contemplated
thereby.  In addition, Borrower and Parent Company will, and Parent Company
will cause each Company to, promptly make, execute or endorse, and acknowledge
and deliver or file, or cause each of the same to be done, all such vouchers,
invoices, notices, certifications and additional agreements, documents,
instruments, undertakings or other assurances, and take any and all such other
action, as the Agent may, from time to time, reasonably request or deem
reasonably necessary or proper under any of the Loan Documents to which such
Company is a party and the obligations of such Company thereunder.

       SECTION 5.13  Maintenance of Corporate Identity.  Borrower and Parent
Company will, and Parent Company will cause each Company to, maintain separate
corporate records, books and accounts.  Borrower and Parent Company will, and
Parent Company will cause each Company to, observe the formal legal, financial
and accounting requirements necessary for the maintenance of each Company as a
separate legal entity, including the keeping of corporate records indicating
that, to the extent required by Law or its charter documents, transactions are
reviewed and authorized by its Board of Directors and stockholders.





                                       26
<PAGE>   32


       SECTION 5.14  Primary Business.  Except for Inter-Lata Aviation, Inc.,
each Company, either directly or through its Affiliates, will continue to be a
provider of billing and collection services or management information services
as its primary business.  Inter-Lata Aviation, Inc.  will continue to own and
operate an aircraft primarily used in connection with the business of the
Companies as its primary business.

       SECTION 5.15  Subordination of Affiliate Obligations.  Borrower and
Parent Company will, and Parent Company will cause each Company to, cause all
loans or advances of any Company to any Affiliate of any Company, other than
loans or advances of any Loan Party to any other Loan Party, at any time
arising or existing to be evidenced by promissory notes.  All such promissory
notes are set forth on Schedule 5.15.   Borrower and Parent Company will obtain
and deliver to the Agent, and Parent Company will cause each Company to obtain
and deliver to the Agent, the written agreement, in form, substance and scope
satisfactory to the Agent, of the holder of each such promissory note
evidencing the subordination of such holder's right to payment under each such
note to the payment of the Obligations.  Borrower and Parent Company will, and
Parent Company will cause each Company to, cause the face of each promissory
note to be marked with a reference to such subordination agreement, and will
take and cause to be taken all such further and additional actions as the Agent
may reasonably request to effect and evidence such subordination.

       SECTION 5.16  Form of Advanced Payment Agreements.  (i) Within 30 days
after the Closing Date, Borrower will update and revise its existing standard
form of Advanced Payment Agreement in a manner reasonably satisfactory to the
Agent, (ii) Borrower will use an Advanced Payment Agreement substantially in
the form of such revised Advanced Payment Agreement in all future transactions
with providers of pre-subscribed telecommunications services and (iii) Borrower
will update and revise each such Advanced Payment Agreement currently in effect
to conform with such revised Advanced Payment Agreement upon the earlier to
occur of (a) the scheduled expiration date of such existing Advanced Payment
Agreement or (b) any modification of such Advanced Payment Agreement.


                                   ARTICLE 6

                               NEGATIVE COVENANTS

       Until payment in full of the Notes, the payment and performance of all
other Obligations, and the expiration and termination of all Letters of Credit,
and so long as the Banks have any obligation hereunder to make any Loans or the
Issuing Bank has any obligation to issue any Letters of Credit, Borrower and
Parent Company will, and Parent Company will cause each Company to, punctually
and completely perform and observe each of the following covenants:

       SECTION 6.1   Certain Financial Matters.  Neither Borrower nor Parent
Company will permit:

       (a)    the ratio of Consolidated Current Assets to Consolidated Current
Liabilities to be less than 1.00 to 1.00 as of the end of any Fiscal Quarter;
or





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<PAGE>   33


       (b)    the Consolidated Tangible Net Worth as of the end of any Fiscal
Quarter to be less than the sum of (i) $22,631,000 plus (ii) 75% of the
cumulative amount of net income of the Companies determined on a consolidated
basis from the Closing Date through the end of such Fiscal Quarter (without
regard to, or reduction for, any net loss reported for any Fiscal Quarter) plus
(iii) 100% of the amount of liabilities of the Companies determined on a
consolidated basis converted into equity, if any; plus (iv) 100% of the amount
of the Net Cash Proceeds received by Parent Company from any Qualified
Offering; or

       (c)    Consolidated Capital Expenditures to exceed (i) $20,000,000 for
the Fiscal Year ending September 30, 1997 or (ii) $5,000,000 for any Fiscal
Year ending September 30, 1998 or thereafter; or

       (d)    the ratio of (i) Consolidated EBITDA plus Advanced Funding
Program Income minus Recurring Capital Expenditures to (ii) Consolidated Fixed
Charges plus Advanced Funding Program Expense, to be less than 1.25 to 1.0 as
of the end of any Fiscal Quarter for the four-quarter period ending as of the
end of such Fiscal Quarter.

       SECTION 6.2   Limitation on Indebtedness.  Neither Borrower nor Parent
Company will, and Parent Company will not permit any Company to, incur, create,
contract, assume, have outstanding, permit or suffer to exist, Guarantee or
otherwise be or become, directly or indirectly, liable in respect of any
Indebtedness, except the following (collectively, "Permitted Indebtedness"):

              (i)    the Obligations;

              (ii)   current liabilities for Taxes incurred in the ordinary
       course of business which are not yet due and payable;

              (iii)  trade payables arising in the ordinary course of business
       that are paid within the earlier of (A) 30 days of the date when payment
       thereof is due and payable and (B) 60 days of the date the respective
       goods are delivered or services are rendered;

              (iv)   Indebtedness listed in Schedule 6.2;

              (v)    the issuance or sale by the Parent Company of promissory
       notes, debentures, or other debt obligations of the Parent Company which
       constitutes a Qualified Debt Offering;

              (vi)   Interest Rate Agreements;

              (vii)  purchase-money Indebtedness for capital expenditures
       (including Capital Lease Obligations) which, in the aggregate and
       determined on a consolidated basis for all of the Companies, does not
       exceed (A) $15,000,000 for the Fiscal Year ending September 30, 1997 or
       (B) $5,000,000 for each Fiscal Year ending September 30,1998 and
       thereafter; and

              (viii) advances or loans from any Loan Party to any other Loan
       Party.

       SECTION 6.3   Limitation on Property.  Neither Borrower nor Parent
Company will, and Parent Company will not permit any Company to, grant, create,
enter into, incur, permit or





                                       28
<PAGE>   34


suffer to exist, upon or with regard to any Collateral, (A) any Lien,
except for Permitted Liens, or (B) any Negative Pledge, except for the benefit
of the Agent and Banks.  Anything in the foregoing or elsewhere in the Loan
Documents to the contrary notwithstanding, it is understood that no Liens,
other than Permitted Liens, or Negative Pledges, except for the benefit of the
Banks, are permitted on or with respect to any of the Collateral.

       SECTION 6.4   Restricted Payments.  Neither Borrower nor Parent Company
will, and Parent Company will not permit any Company to, directly or indirectly
(i) declare or make, or incur any liability to pay or make, any Dividends, (ii)
redeem, repurchase, retire or otherwise acquire for value any of its capital
stock, warrants, stock equivalents or other evidence of equity of any class or
nature, or (iii) set apart any money or other Property for a defeasance,
sinking or analogous fund for any Dividend or distribution thereon, or for any
redemption, retirement or other acquisition thereof; provided however, each
Subsidiary of Parent Company shall have the right to declare or make cash
Dividends to the Parent Company.

       SECTION 6.5   Limitation on Investments.  Neither Borrower nor Parent
Company will, and Parent Company will not permit any Company to, make or have
outstanding any Investments in any Person, except for:

              (i)    Temporary Cash Investments;

              (ii)   Investments listed in Schedule 6.5;

              (iii)  Investments expressly permitted by other provisions of
       this Agreement;

              (iv)   capital contributions from any Loan Party to any other
       Loan Party;

              (v)    advances to customers of Borrower pursuant to Advanced
       Payment Agreements who have satisfied Borrower's financial requirements;

              (vi)   capital contributions from any Loan Party to any Excluded
       Subsidiary not exceeding the amount set forth on Schedule A for each
       Excluded Subsidiary;

              (vii)  advances to employees of Borrower not exceeding $100,000
       in the aggregate at any time;

              (viii) loans to customers of Borrower in the ordinary course of
       business other than pursuant to Advanced Payment Agreements not
       exceeding $500,000 in the aggregate at any time; and

              (ix)   loans or advances from any Loan Party to any other Loan
       Party.

       SECTION 6.6   Affiliate Transactions.  Neither Borrower nor Parent
Company will, and Parent Company will not permit any Company to, enter into any
transaction with, or pay any management or other fees or compensation to, any
Affiliate of any Company other than transactions in the ordinary course of
business which are on fair and reasonable terms no less favorable to Borrower,
Parent Company or such other Company, as applicable, than would be obtained in
a comparable arm's-length transaction with a Person who is not an Affiliate of
Borrower, Parent





                                       29
<PAGE>   35


Company or any such other Company, as applicable.  In addition, neither
Borrower nor Parent Company will, and Parent Company will not permit any
Company to, enter into any transaction with, or pay any management or other
fees or compensation to, any Person (a "Non-Affiliated Person") who is not an
Affiliate of any Company wherein such Affiliate is directly or indirectly
involved in, related to, or associated with, such transaction other than
transactions in the ordinary course of business which are on fair and
reasonable terms no less favorable to Borrower, Parent Company or such other
Company, as applicable, than would be obtained in a comparable arm's-length
transaction with a Non-Affiliated Person wherein an Affiliate of Borrower,
Parent Company or such other Company is not directly or indirectly involved,
related or associated.

       SECTION 6.7   Limitation on Sale of Property.  Neither Borrower nor
Parent Company will, and Parent Company will not permit any Company to, sell,
assign, lease, sublease or discount or otherwise exchange or dispose of any of
its Property other than (i) sales of accounts receivable to LECs in the
ordinary course of its business and (ii) sales or other dispositions of
obsolete equipment that is no longer needed for its ordinary business or which
is being replaced by equipment of at least comparable value and utility to the
equipment replaced when such equipment was efficiently operational and
functional.

       SECTION 6.8   Accounting Method.  Neither Borrower nor Parent Company
will, and Parent Company will not permit any Company to, change its Fiscal Year
or method of accounting, without the prior approval of the Banks.

       SECTION 6.9   Internal Governance Documents; Name and Principal Place of
Business.  Neither Borrower nor Parent Company will, and Parent Company will
not permit any Company to, amend their respective Governing Documents in any
respect which could have a Material Adverse Effect.  Without notifying the
Agent in writing at least 30 Business Days prior to the effective date of each
of the following changes, no Borrower nor Parent Company will, and Parent
Company will not permit any Company to, (i) change its name, or operate any of
its business, operations or Property or own or lease any Property under any
name, different than as set forth in Schedule 4.14, (ii) operate or conduct any
of its business or store or maintain any material amount of its inventory,
equipment or other Property, at a location other than as set forth in Schedule
4.14, (iii) change its identity or corporate structure, or (iv) change its
principal place of business or chief executive office, as applicable, from such
address and location set forth in Schedule 4.14.

       SECTION 6.10  Certain Environmental Matters.  Except in compliance in
all respects with Environmental Laws, and otherwise in no way posing an
imminent and significant endangerment to public health or welfare or the
environment, neither Borrower nor Parent Company will, and Parent Company will
not permit any Company to, (i) cause or permit any Hazardous Material to be
placed, held, transported, located, released or disposed of on, under, from,
to, or at, any Property now or hereafter owned, leased or otherwise controlled
directly or indirectly by any Company (for purposes of this Section 6.10, the
"Subject Property"), or (ii) permit the Subject Property ever to be used
(whether by any Company or any other Person) as a dump site or storage site
(whether permanent or temporary) for any Hazardous Material.  Without
limitation of the Agent's, the Issuing Bank's and the Banks' Rights under the
Loan Documents, the Agent and its representatives shall have the right, but not
the obligation, to enter upon the Subject Property or take such other actions
as the Agent, the Issuing Bank or any Bank deems necessary or advisable to
cleanup, remove, resolve or minimize the impact of, or otherwise deal with, any
Hazardous Discharge or Environmental Complaint upon the Agent's, the Issuing
Bank's or any Bank's receipt of any notice





                                       30
<PAGE>   36


from any Governmental Authority or other Person, asserting the existence of any
Hazardous Discharge or Environmental Complaint on or pertaining to the Subject
Property which, if true, could result in Environmental Liability against
Borrower, the Agent, the Issuing Bank, any Bank or otherwise which, in the sole
opinion of any of them, could jeopardize any of their present or future Liens
against or rights to the Subject Property.  All costs and expenses incurred by
the Agent, the Issuing Bank, the Banks and their representatives in the
exercise of any such Rights shall become part of the Obligations and be payable
upon demand, together with interest on the unpaid portion thereof at the
Default Rate.

       SECTION 6.11  Mergers, Acquisitions and Dissolutions.  Except in
connection with a Permitted Acquisition, neither Borrower nor Parent Company
will, and Parent Company will not permit any Company to, become a party to a
merger,  acquisition or consolidation, or purchase or otherwise acquire by
merger, lease or purchase all or a substantial part of the assets or Property
of any Person or any shares or other evidence of legal or beneficial ownership
of any Person, or dissolve or liquidate.  A "Permitted Acquisition" means (i)
any single Acquisition by Parent Company or a wholly owned Subsidiary of Parent
Company (with a series of related Acquisitions being treated as a single
Acquisition), provided that the total purchase price consideration (including
Indebtedness assumed) does not exceed an amount equal to the greater of (X)
$5,000,000 or (Y) 10% of the then net worth of the Companies determined on a
consolidated basis and (ii) any other Acquisition by Parent Company or a wholly
owned Subsidiary of Parent Company approved by all the Banks; provided however,
as to each such transaction:

       (a)    no Default or Event of Default has occurred and is continuing and
no Default or Event of Default will occur as a result of the Permitted
Acquisition;

       (b)    the primary business activity of the Acquisition Target is
substantially related to the business activities of the Borrower; and

       (c)    the financial ratios under Section 6.1 are complied with before
and after giving effect to the Permitted Acquisition, such compliance being
determined on a pro forma basis as of the date of such Acquisition;

and further provided that, as to each such transaction described in clause (ii)
above:

       (A)    Parent Company provides to the Banks pro forma financial
statements of the Companies giving effect to the Permitted Acquisition which
shall not be materially less favorable, in the reasonable judgment of the
Banks, than the projections previously provided to the Banks;

       (B)    Parent Company provides each of the Banks such information as
such Bank may reasonably request regarding the Acquisition Target and the
Acquisition; and

       (C)     each of the Banks receives (x) (aa) audited balance sheets of
the Acquisition Target for the Acquisition Target's three prior fiscal years
and the related statements of income, stockholders' equity and cash flows for
such years, with reports thereon by its independent public accountants,
prepared in accordance with GAAP applied throughout the periods covered thereby
on a basis consistent with that of prior periods, subject to normal year-end
audit adjustments or (bb) if the financial information in clause (aa) above
does not exist, unaudited balance sheets of the Acquisition Target for the
Acquisition Target's three prior fiscal years and the related statements of





                                       31
<PAGE>   37


income, stockholders' equity and cash flows for such years, prepared in
accordance with GAAP applied throughout the periods covered thereby on a basis
consistent with that of prior periods, subject to normal year-end adjustments,
and any other financial information regarding the Acquisition Target available
to any Company and (y) any unaudited year-to-date financial statements or
reports for the period ending after the end of the most recent fiscal year of
the Acquisition Target for which the Banks have received the financial reports
referred to in clause (x) above;

and further provided that, as to each transaction described in clause (i),
Parent Company notifies the Agent of the Acquisition not more than 5 days after
the consummation of the Acquisition and thereafter provides each of the Banks
with such information as such Bank may reasonably request regarding the
Acquisition Target and the Acquisition.

       SECTION 6.12  Subsidiaries.  Neither Borrower nor Parent Company will,
and Parent Company will not permit any Company to, create or permit to exist
any Subsidiary of such Person except existing Subsidiaries.  Neither Borrower
nor Parent Company will, and Parent Company will not permit any Company to
become a general partner, venturer or similar capacity in any partnership,
venture or similar Person.

       SECTION 6.13  Sale of Receivables.  Unless in favor of the Agent and the
Banks or reasonably necessary in connection with collection efforts on
delinquent receivables, no Borrower nor Parent Company will, and Parent Company
will not permit any Company to, sell or discount any of its accounts or notes
receivable, except the sale of accounts receivable to LECs with recourse in the
ordinary course of business.

       SECTION 6.14  Sale of Certain Interests.  Neither Borrower nor Parent
Company will, and Parent Company will not permit any Company to, transfer or
sell any outstanding capital stock, partnership interests or other ownership
interests of any Subsidiary of Parent Company.


                                   ARTICLE 7

                               EVENTS OF DEFAULT

       SECTION 7.1   Events of Default.  An "Event of Default" shall exist if
any one or more of the following events shall occur and be continuing:

       (a)    Borrower fails or refuses to pay, within 3 Business Days of the
date when due, any principal of, or interest on, any Note, or any Reimbursement
Obligations on any Letter of Credit, or any fee, expense or other Obligations
payable by Borrower; or

       (b)    any representation, warranty or certification made or deemed made
by, or on behalf of, any Company under, or in connection with, any of the Loan
Documents, or in any certificate, notice, request, statement or other
communication furnished or made to the Agent, the Issuing Bank or any Bank
pursuant hereto or in connection herewith is untrue, misleading or inaccurate
in any material respect as of the date on which such representation, warranty
or certification was made (or deemed made) or furnished; or





                                       32
<PAGE>   38


       (c)    either (i) any Company fails to perform, observe or comply with
any covenant or agreement contained in Article 6 or the occurrence of an event
or circumstance designated as a "default" or an "event of default" under any
other Loan Document; or (ii) except as provided in Section 7.1(a) or Section
7.1(c)(i), any Company fails to perform, observe or comply with any covenant or
agreement contained in this Agreement or any other Loan Document, which failure
continues for a period of 30 days after the occurrence thereof; or

       (d)    either (i) any Company defaults in the payment of any
Indebtedness in excess of $1,000,000 of such Company or defaults in respect of
any note, agreement, indenture, loan agreement, credit agreement, bond or other
document evidencing or relating to any such Indebtedness, and such default
continues for more than the period of grace, if any, specified therein or (ii)
any Indebtedness of any Company in excess of $1,000,000 becomes due or
prepayable before its stated maturity by acceleration of the maturity thereof
or otherwise; or

       (e)    any Company (i) applies for or consents to the appointment of, or
the taking of possession by, a receiver, trustee, custodian, intervenor or
liquidator of such Company or of all or a substantial part of its Property,
(ii) commences or files a voluntary petition, proceeding or case in bankruptcy,
or admit in writing that it is unable to pay its debts as they become due or
generally not pay its debts as they become due, (iii) makes a general
assignment for the benefit of creditors, (iv) files a petition or answer
seeking reorganization or an arrangement with creditors or take advantage of
any Debtor Laws, (v) files an answer admitting the material allegations of or
consenting to, or defaults in answering, a petition, proceeding or case filed
against it in any bankruptcy, reorganization or insolvency proceeding or (vi)
takes corporate action for the purpose of effecting any of the foregoing; or

       (f)    an involuntary petition, proceeding, case or complaint is filed
against any Company seeking bankruptcy, liquidation, dissolution, winding-up or
reorganization of such Company or the composition or readjustments of its
debts, or the appointment of a receiver, custodian, trustee, intervenor or
liquidator of it or all or substantially all of its Property, and such
petition, proceeding, case or complaint is not dismissed within 30 days of the
filing thereof; or an order, order for relief, judgment or decree shall be
entered by any court of competent jurisdiction or other competent authority
approving a petition, proceeding, case or complaint seeking liquidation,
reorganization, dissolution, winding-up or bankruptcy of any Company or
appointing a receiver, custodian, trustee, intervenor or liquidator of any
Company, or of all or substantially all of its Property, and such order, order
for relief, judgment or decree continues unstayed for a period of 30 days; or

       (g)    any final Judgment for the payment of money in excess of the sum
of $1,000,000 shall be rendered against any Company, and such Judgment shall
not be satisfied or discharged at least 10 days prior to the date on which any
of its assets could be lawfully sold pursuant to legal means to satisfy such
Judgment; or

       (h)    both (i) and (ii) following shall occur: (i) either (A)
proceedings are instituted to terminate, or a notice of termination is filed
with respect to, any Plan by any Company, any member of the "controlled group"
(as defined in the Code) of any Company, PBGC or any representative of any
thereof, or any such Plan shall be terminated, in each case under Section 4041
or 4042 of ERISA, or (B) a "reportable event" (as defined in Title 4 of ERISA)
occurs with respect to any Plan and continues for a period of 60 days, and (ii)
the sum of the estimated liability to PBGC under Section 4062 of ERISA and the
currently payable obligations of the Companies to fund liabilities (in





                                       33
<PAGE>   39


excess of amounts required to be paid to satisfy the minimum funding standard
of Section 412 of the Internal Revenue Code) under the Plan or Plans subject to
such event exceeds 10% of the Companies' consolidated net worth at such time;
or

       (i)    a Change in Executive Management shall occur; or

       (j)    a Change in Control shall occur;

       (k)    except pursuant to the express terms of any Loan Document, any
Loan Document shall, at any time after its execution and delivery and for any
reason, cease to be in full force and effect or be declared to be null and
void, or Borrower or any other Person (other than the Agent or the Banks) shall
deny that it has any or any further liability or obligations under any Loan
Document to which it is a party; or

       (l)    the Dilution Factor shall exceed 20% at any time.

       SECTION 7.2   Remedies Upon Event of Default.  In the event an Event of
Default occurs and is continuing, the Agent may, and upon written request of
the Required Banks, shall, exercise any one or more of the following Rights,
and any other Rights available at law or in equity or provided in any of the
Loan Documents:  (i) terminate all or any portion of the Commitments (including
the commitment to issue Letters of Credit, and such Commitments shall thereupon
terminate, (ii) declare the principal of, and all earned and accrued interest
on, the Notes then outstanding and all other accrued and unpaid Obligations to
be immediately due and payable, whereupon the same shall be and become due and
payable, each and all of the foregoing without presentment, demand, protest,
notice of default, NOTICE OF INTENT TO ACCELERATE, NOTICE OF ACCELERATION or
other notice of any kind, all of which are hereby waived by Borrower, and (iii)
if requested by the Required Banks, by notice to Borrower, exercise any or all
of the Banks' Rights under any or all of the Security Documents, provided
however, upon the occurrence of any Event of Default specified in Section
7.1(e) or Section 7.1(f), all of the Commitments shall thereupon automatically
and immediately terminate and the principal of, and all earned and accrued
interest on the Notes then outstanding and all other accrued and unpaid
Obligations shall thereupon be and become automatically and immediately due and
payable, each and all of the foregoing without presentment, demand, protest,
notice of default, NOTICE OF INTENT TO ACCELERATE, NOTICE OF ACCELERATION or
other notice of any kind, all of which are hereby waived by Borrower.  If any
amount payable under any of the Loan Documents is not paid when due the
outstanding and unpaid portion of such amount shall bear interest at the
Default Rate.

       SECTION 7.3   Certain Additional Remedies Regarding Letters of Credit.
Borrower hereby agrees, in addition to the provisions of Section 7.1 hereof,
that upon the occurrence and during the continuance of any Event of Default or
any Letter of Credit Event, it shall, if requested by the Agent remit (and, in
the case of any Event of Default specified in Section 7.1(e) or Section 7.1(f),
forthwith, without any presentment, demand, protest, notice of default or of
occurrence of a Letter of Credit Event, NOTICE OF ANY INTENT TO ACCELERATE,
NOTICE OF ACCELERATION or any other notice of any kind or the taking of any
other action by the Agent, the Issuing Bank or the Banks (all of which are
hereby waived by Borrower), it shall remit) to the Agent an amount in
immediately available funds (which funds shall be held as collateral for the
Obligations) equal to the then aggregate amount of the Letter of Credit
Exposure.  Borrower hereby grants to Agent a security





                                       34
<PAGE>   40


interest in, a general lien upon, and a right of set off with respect to, all
amounts from time to time and at any time held by, or paid or remitted to, the
Agent, the Issuing Bank or any Bank, which are held as cash collateral as
further security for the payment of the Obligations.

                                   ARTICLE 8

                              THE AGENT AND BANKS

       SECTION 8.1   Appointment of the Agent.  Each of the Banks and the
Issuing Bank hereby appoints the Agent to act as herein specified, and acting
in the manner and to the extent provided in this Article 8, the Agent accepts
such appointment.  Each of the Banks and the Issuing Bank hereby irrevocably
authorizes the Agent to receive payments of principal, interest and other
amounts due hereunder as specified herein and otherwise to take such action on
its behalf, to exercise such powers and to perform such duties under the Loan
Documents as are specifically delegated to, or required of, the Agent by the
terms of the Loan Documents, together with all other powers reasonably
incidental thereto, which authorization permits the Agent to perform any of its
duties under the Loan Documents by or through its agents, attorneys or
employees.  The Agent shall have no duties or responsibilities except those
expressly set forth with respect to it in the Loan Documents.  The relationship
of the Agent to the Banks and the Issuing Bank is only that of one company
acting solely as an administrative agent for others, and nothing in the Loan
Documents, express or implied, is intended to, or shall be construed to,
constitute the Agent a trustee or other fiduciary for the Issuing Bank, or any
holder of any of the Notes, or of any participation therein, nor to impose on
the Agent duties and obligations other than those expressly provided for in the
Loan Documents.  As to any matters not expressly provided for in the Loan
Documents and any matters to which the Loan Documents place within the
discretion of the Agent, the Agent shall not be required to exercise any
discretion or take any action (and it may request instructions from the Banks
and the Issuing Bank with respect to any such matter), in which case it shall
be required to act or refrain from acting (and shall be fully protected and
free from liability to all Banks and the Issuing Bank in so acting or
refraining from acting) upon the instructions of the Required Banks (including
itself), and such instructions shall be binding upon all Banks, the Issuing
Bank and all holders of, and participants in, the Notes and the Letters of
Credit; provided however, (i) the Agent shall in all cases be fully justified
in failing or refusing to act under any Loan Document unless it shall be
indemnified to its satisfaction by the Banks and the Issuing Bank against any
and all liability and expense (other than any such liability or expense
proximately caused by the Agent's gross negligence or willful misconduct, as
determined by a final judgment) which may be incurred by it by reason of taking
or continuing to take any such action, and (ii) the Agent shall not in any
event be required to take any action which (A) is contrary to any Loan Document
or Law or (B) exposes it to a risk of personal liability that it considers
unreasonable.

       SECTION 8.2   Exculpation; Agent's Reliance.  AS AMONG THE BANKS,
NEITHER THE AGENT NOR ANY OF ITS AFFILIATES, NOR ANY OF ITS OR THEIR DIRECTORS,
OFFICERS, AGENTS, ATTORNEYS, INSURERS OR EMPLOYEES, NOR ANY OF ITS OR THEIR
SUCCESSORS, HEIRS, LEGAL REPRESENTATIVES OR ASSIGNS (COLLECTIVELY, THE "AGENT
INDEMNITEES"), SHALL EVER BE LIABLE FOR ANY ACTION TAKEN OR OMITTED TO BE TAKEN
BY ANY OF THEM UNDER OR IN CONNECTION WITH ANY LOAN DOCUMENT, INCLUDING THEIR
NEGLIGENCE OF ANY KIND, EXCEPT THAT EACH SHALL RESPECTIVELY BE LIABLE FOR ITS
OWN GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, AS DETERMINED BY A FINAL JUDGMENT.
Without limiting the generality of the foregoing or any other provision of any
Loan Document, the Agent:  (i) may treat the payee of any Note as the holder





                                       35
<PAGE>   41


thereof until the Agent receives and accepts an assignment and acceptance
entered into by the Persons as provided in Section 10.7 and all other
provisions of Section 10.7 are complied with to the reasonable satisfaction of
the Agent; (ii) may consult with legal counsel (including counsel for any
Company), independent public accountants and other experts and advisors
selected by it and shall be fully protected and free from liability to all
Banks for any action taken or omitted to be taken in good faith by it in
accordance with the advice of such counsel, accountants, experts or advisors;
(iii) makes no warranty or representation to any Bank or the Issuing Bank and
shall not be responsible to any Bank or the Issuing Bank for any statements,
recitals, information, warranties or representations made in or in connection
with any Loan Document, or in any communication or writing made or delivered in
connection therewith; (iv) shall not have any duty to ascertain, to inquire or
to keep itself informed as to the financial condition of the Companies or any
of them or the performance or observance of any of the terms, covenants or
conditions of any Loan Document on the part of any Person or to inspect the
Property (including the books and records) of any Company or such Company's
Subsidiaries or any other Person; (v) shall not be responsible to any Bank or
the Issuing Bank for the financial condition of the Companies or any of them or
the due execution, legality, validity, enforceability, collectibility,
genuineness, sufficiency or value of any Loan Document or instrument or
document furnished in connection therewith, or the creation, perfection,
continued creation or perfection, or priority, of any Lien purported to be
created by any Loan Document, or any other instrument or document furnished
pursuant hereto or thereto; and (vi) may rely, and shall be fully protected and
free from liability to all Banks and the Issuing Bank in relying, (A) upon the
representations and warranties of any Company, the Banks and the Issuing Bank
in exercising its powers hereunder, and (B) upon any notice, consent,
certificate, statement, resolution, instrument or other writing (which may be
by telegram, cable, telecopy, facsimile, telex, mail or telephone) believed by
it to be genuine and signed, sent, communicated or otherwise made by the proper
Person or Persons.

       SECTION 8.3   Defaults.  The Agent shall not be deemed to have knowledge
of the occurrence of a Default or Event of Default (other than the non-payment
of principal of or interest on Loans or of commitment fees) unless the Agent
has received written notice from any Bank, the Issuing Bank or Borrower
specifying the occurrence of such Default or Event of Default and stating that
such notice is a "Notice of Default".  In the event that the Agent receives a
Notice of Default, it shall give prompt notice thereof to the Banks and the
Issuing Bank (and shall give each Bank and the Issuing Bank prompt notice of
each such non-payment).  Subject to Section 8.1, the Agent shall take such
action with respect to such Default or Event of Default as shall be directed by
the Required Banks; provided that, unless and until the Agent shall have
received such directions, the Agent may (but shall not be obligated to) take
such action, or refrain from taking such action, with respect to such Default
or Event of Default as it shall in its sole and absolute discretion deem
advisable in the best interest of the Banks and the Issuing Bank.

       SECTION 8.4   Rights as a Bank.  The Frost National Bank (and any
successor acting as the Agent), in its capacity as a Bank or the Issuing Bank
(as applicable) hereunder shall have the same rights and powers hereunder as
any Bank or the Issuing Bank (as applicable) and may exercise the same as
though it were not the Agent, and the term "Bank," "Banks," "Issuing Bank,"
"Required Banks," "holders of Notes" or similar terms shall, unless otherwise
expressly indicated, include The Frost National Bank (and any successor acting
as Agent) in its individual capacity.  The Frost National Bank (and any
successor acting as the Agent) and its Affiliates may accept deposits from,
lend money to, act as trustee under indentures or as transfer agent in respect
of capital stock of, and generally engage in any kind of banking, trust,
investment, financial advisory or other business with,





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<PAGE>   42


the Borrower or its respective Affiliates, and may accept fees and other
consideration from Borrower or its respective Affiliates for services in
connection with any of the foregoing, any of the Loan Documents or otherwise,
all as if it were not Agent hereunder and without having to account for the
same to the Banks or the Issuing Bank.  All fees and other amounts received by
Agent for its capacity as Agent hereunder shall solely be for its benefit and
no other party hereto.

       SECTION 8.5   Indemnification.  EACH BANK AGREES TO INDEMNIFY, REIMBURSE
AND HOLD HARMLESS EACH AGENT INDEMNITEE (TO THE EXTENT NOT INDEMNIFIED AND
REIMBURSED, ON DEMAND, BY BORROWER), RATABLY ACCORDING TO ITS PERCENTAGE SHARE,
FROM AND AGAINST ANY AND ALL LOSSES, LIABILITIES, OBLIGATIONS, CLAIMS, LOSSES,
DAMAGES, PENALTIES, ACTIONS, SUITS, JUDGMENTS, DEMANDS, SETTLEMENTS, COSTS,
DISBURSEMENTS OR EXPENSES (INCLUDING FEES AND EXPENSES OF ATTORNEYS,
ACCOUNTANTS, EXPERTS AND ADVISORS) OF ANY KIND OR NATURE WHATSOEVER (IN THIS
SECTION 8.5, THE FOREGOING IS COLLECTIVELY REFERRED TO AS THE "LIABILITIES AND
COSTS"), WHICH TO ANY EXTENT (IN WHOLE OR PART) MAY BE IMPOSED ON, INCURRED BY,
OR ASSERTED AGAINST, SUCH AGENT INDEMNITEE IN ANY WAY RELATING TO, OR ARISING
OUT OF, THE LOAN DOCUMENTS AND THE TRANSACTION AND EVENTS (INCLUDING THE
ENFORCEMENT THEREOF) AT ANY TIME ASSOCIATED THEREWITH OR CONTEMPLATED THEREIN
(INCLUDING ANY VIOLATION OR NONCOMPLIANCE WITH ANY ENVIRONMENTAL LAWS BY ANY
PERSON OR ANY LIABILITIES OR DUTIES OF ANY PERSON WITH RESPECT TO HAZARDOUS
MATERIALS FOUND IN OR RELEASED INTO THE ENVIRONMENT) OR AS A RESULT OF ANY
ACTION TAKEN OR OMITTED TO BE TAKEN BY SUCH AGENT INDEMNITEE, INCLUDING ITS
NEGLIGENCE OF ANY KIND, OTHER, THAN AS PROVIDED IN THE FOLLOWING PROVISO, THE
GROSS NEGLIGENCE OF AN AGENT INDEMNITEE; PROVIDED THAT NO BANK SHALL BE LIABLE
FOR ANY PORTION, IF ANY, OF ANY LIABILITIES AND COSTS WHICH IS PROXIMATELY
CAUSED BY THE AGENT'S OWN INDIVIDUAL GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, AS
DETERMINED IN A FINAL JUDGMENT.  WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, EACH BANK AGREES, IN PROPORTION WITH ITS PERCENTAGE SHARE, TO
REIMBURSE THE AGENT PROMPTLY UPON ITS DEMAND FOR ANY COSTS AND EXPENSES
(INCLUDING ATTORNEYS' FEES AND EXPENSES AND OTHER CHARGES) INCURRED BY THE
AGENT IN CONNECTION WITH THE PREPARATION, EXECUTION, DELIVERY, ADMINISTRATION,
MODIFICATION, AMENDMENT OR ENFORCEMENT (WHETHER THROUGH NEGOTIATIONS, LEGAL
PROCEEDINGS, OR OTHERWISE) OF, OR LEGAL ADVICE IN RESPECT OF THEIR RIGHTS OR
RESPONSIBILITIES UNDER, THE LOAN DOCUMENTS, OR ANY OF THEM, OR ANY OTHER
DOCUMENTS CONTEMPLATED BY THE LOAN DOCUMENTS, TO THE EXTENT THAT THE AGENT IS
NOT REIMBURSED, ON DEMAND, FOR SUCH AMOUNTS BY BORROWER.  Each Bank's
obligations under this paragraph shall survive the termination of this
Agreement and the discharge of Borrower's obligations hereunder.

       SECTION 8.6   Bank's Credit Decision and Non-Reliance.  Each Bank and
the Issuing Bank hereby acknowledges that it has, independently and without
reliance upon the Agent or any other Person, and based upon such documents and
information as it has deemed appropriate, made (i) its own independent
investigation and analysis (including legal and credit investigation and
analysis) of the Companies and their Affiliates, and their respective financial
conditions, operations and affairs, and Properties, and the transactions
provided for in, and contemplated by, each of the Loan Documents and (ii) its
own independent decision to enter into and perform each Loan Document.  Each
Bank and the Issuing Bank also acknowledges that it will, independently and
without reliance upon the Agent or any other Person, and based on such
investigation, analysis, documents and information as it shall deem appropriate
at the time, continue to make its own





                                       37
<PAGE>   43


independent legal, credit and other decisions in taking or omitting to take
action under or in connection with the Loan Documents.  Except for notices,
reports and other documents and information expressly required to be furnished
to the Banks and/or the Issuing Bank by the Agent hereunder, the Agent shall
not have any duty or responsibility to provide any Bank or the Issuing Bank
with any credit or other information concerning the affairs, financial
condition, or business of the Companies or any of their respective Affiliates
which may come into the possession of the Agent or any of its Affiliates.

       SECTION 8.7   Deferral of Distributions; Investments.  Whenever the
Agent in good faith determines that it is uncertain about how to distribute to
the Banks or the Issuing Bank any funds which it has received, or whenever the
Agent in good faith determines that there is any dispute among the Banks and/or
the Issuing Bank about how such funds should be distributed, the Agent may
choose to defer distribution of the funds which are the subject of such
uncertainty or dispute.  If the Agent in good faith believes that the
uncertainty or dispute will not be promptly resolved, it may, or if the Agent
is otherwise required to invest funds pending distribution to the Banks, it
shall, invest such funds pending distribution in any manner it deems
appropriate, absent timely instructions from the Required Banks; all interest
on any such investment (net of investment and related costs, if any, incurred
in connection therewith) shall be distributed upon the distribution of such
investment and in the same proportion and to the same Persons as such
investment.  All moneys received by the Agent for distribution to the Banks
and/or the Issuing Bank (other than to the Person who is the Agent in its
separate capacity as a Bank) shall be held by the Agent pending such
distribution solely as the Agent for such Banks and/or the Issuing Bank, and
the Agent shall have no equitable title to any portion thereof.  ABSENT GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT ON ITS PART (BUT EXCLUDING ITS OWN NEGLIGENCE
OF ANY OTHER KIND), AS DETERMINED BY A FINAL JUDGMENT, THE AGENT SHALL BE FULLY
PROTECTED AND FREE FROM LIABILITY TO THE BANKS AND/OR THE ISSUING BANK, FOR ANY
COSTS AND LIABILITIES RESULTING FROM OR RELATED TO THE DEFERRAL OF
DISTRIBUTIONS AND/OR MAKING OF INVESTMENTS AS PROVIDED FOR IN THIS SECTION 8.7,
INCLUDING THE FAILURE OF ANY SUCH INVESTMENT.

       SECTION 8.8   Nature of Article 8.  The provisions of this Article 8
(other than the following Section 8.9) are intended solely for the benefit of
the Agent, the Issuing Bank and the Banks, and neither Borrower nor any other
Person shall be entitled to rely on any such provision or assert any such
provision in a claim or defense against the Agent, any Bank or the Issuing
Bank.  The Agent, the Issuing Bank and the Banks may waive or amend such
provisions as they desire without any notice to or consent of Borrower.
Nothing contained in any Loan Document, and no action taken by any Bank, the
Issuing Bank or the Agent pursuant hereto or in connection herewith or pursuant
to or in connection with the Loan Documents, shall be deemed to constitute the
Banks and/or the Issuing Bank, together or with or without the Agent, a
partnership, association, joint venture or other entity.

       SECTION 8.9   Resignation and Removal by Agent.  The Agent may resign at
any time as the Agent under the Loan Documents by giving written notice thereof
(which notice shall contain the date of such resignation) to the Banks, the
Issuing Bank and Borrower and, upon the gross negligence or manifest
incompetence of the Agent, the Agent may be removed as the Agent under the Loan
Documents by the Required Banks.  Upon any such resignation or removal, the
Required Banks (without having to obtain the consent of Borrower) shall have
the right to appoint a successor Agent.  If no successor Agent shall have been
so appointed by the Required Banks and





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<PAGE>   44


shall have accepted such appointment within 30 calendar days after the retiring
Agent's giving of notice of resignation or the Required Banks' removal of the
retiring Agent, as applicable, then the retiring Agent may, on behalf of Banks
and the Issuing Bank (without having to obtain the consent of Borrower) appoint
a successor Agent, which shall be a commercial bank organized under the laws of
the United States of America or of any State thereof having a combined capital
and surplus of at least $500,000,000.  In any case where a successor Agent is
being selected, the parties agree to attempt to select such successor from one
of the Banks.  Upon the acceptance of any appointment as the Agent hereunder by
a successor Agent, such successor Agent shall thereupon succeed to and become
vested with all rights, powers, privileges and duties of the retiring or
removed Agent and the retiring or removed Agent shall be discharged from its
duties and obligations under the Loan Documents.  After any retiring Agent's
resignation or removal hereunder as Agent, the provisions of this Article 8
shall inure to its benefit as to any actions taken or omitted to be taken by it
while it was the Agent under the Loan Documents.


                                   ARTICLE 9

                             CHANGED CIRCUMSTANCES

       SECTION 9.1   Basis for Determining Interest Rate Inadequate or Unfair.
If on or prior to the first day of any Interest Period, (i) the Agent shall
have determined (which determination shall be conclusive and binding upon
Borrower) that, by reason of circumstances affecting the interbank eurodollar
market, or reporting or data gathering and/or dissemination networks, systems
or companies related thereto or dealing therewith, adequate and reasonable
means do not exist for ascertaining the London Interbank Offered Rate for such
Interest Period, or (ii) the Agent shall have received written notice from the
Required Banks that the London Interbank Offered Rate determined or to be
determined for such Interest Rate Period will not adequately and fairly reflect
the cost to such Banks (as conclusively certified by such Banks) of making or
maintaining their LIBOR Loans during such Interest Period, then the Agent shall
forthwith give notice thereof to Borrower and the Banks.  Until the Agent
notifies Borrower that such notice has been withdrawn by the Agent, no further
LIBOR Loans by any Bank shall be made or continued as such, nor shall Borrower
have the right to convert Loans to LIBOR Loans.

       SECTION 9.2   Illegality.  Notwithstanding any other provision herein,
if at any time a Bank determines (which determination shall be reasonably
exercised and if so reasonably exercised, shall be conclusive and binding upon
the parties, absent manifest error) that the making or maintaining LIBOR Loans
hereunder has become unlawful pursuant to applicable Law, or any
interpretation, application or administration thereof (whether or not having
the force of law), then such Bank (an "Affected Bank") shall so promptly notify
the Agent, the other Banks and Borrower.  Upon giving such notice (i) the
obligations of all Banks to make or continue, or to convert Base Rate Loans
into, LIBOR Loans shall be suspended until the Affected Bank notifies the
Agent, the other Banks and Borrower that it may again make and maintain LIBOR
Loans, and (ii) Borrower shall, upon the request of any Bank, prepay any LIBOR
Loan then outstanding (which prepayment, if requested by Borrower, shall be
made with the proceeds or effect of a Base Rate Loan extended contemporaneously
by such Bank), together with accrued interest thereon, and loss and expenses,
if any, provided for in Section 2.12.





                                       39
<PAGE>   45


       SECTION 9.3   Increased Cost and Reduced Return.

       (a)    If the adoption of, or any change in, any Law, or in the
interpretation, application or administration thereof, or compliance by any
Bank (or its Lending Office) with any request or directive (whether or not
having the force of law) of any central bank or other Governmental Authority:

           (i)       shall subject any Bank (or its Lending Office) to any tax,
       duty or other charge of any kind whatsoever with respect to this
       Agreement, any Note, any Letter of Credit, any Application, or any LIBOR
       Loan made by it, or its obligations in respect to any of the foregoing,
       or shall change the basis of taxation of payments to such Bank (or its
       Lending Office) in respect to any amounts due to it in respect to any of
       the foregoing (except for changes in the rate of tax on the overall net
       income of such Bank or its Lending Office imposed by any jurisdiction);
       or

          (ii)       shall impose, modify or deem applicable any reserve,
       special deposit, compulsory loan or similar requirement (including,
       without limitation, any such requirement imposed by the Board of
       Governors of the Federal Reserve System) against assets of, deposits
       with or other liabilities of or for the account of, advances, loans or
       other extensions of credit by, or other acquisition of funds by, any
       Bank (or its Lending Office), which is not otherwise included in the
       determination of the Adjusted London Interbank Offered Rate; or

         (iii)       shall impose on any Bank (or its Lending Office) or on the
       London interbank market any other condition affecting this Agreement,
       any Note, any Letter of Credit, any Application or any LIBOR Loan, or
       its obligations in respect to any of the foregoing;

and the result of any of the foregoing is to increase the cost to such Bank (or
its Lending Office) of making, converting into, continuing or maintaining any
LIBOR Loan or issuing or participating in any Letter of Credit, or to reduce
the amount of any sum received or receivable by such Bank (or its Lending
Office) under this Agreement or under its Notes with respect thereto, then
subject to Section 10.8, within 5 days after demand by such Bank (with a copy
to the Agent), Borrower shall, without limiting the effect of any other
applicable provision hereof (but without duplication) pay to such Bank such
additional amount or amounts as will compensate such Bank for such increased
costs or reduction of amount receivable.

       (b)    If the adoption of, or any change in, any Law regarding capital
adequacy or risk-based capital guidelines or requirements after the Closing
Date, regardless of the effective date of such adoption or change, or in the
interpretation, application or administration thereof or compliance by any Bank
(or its Lending Office, or its or any of their Affiliates) with any request or
directive regarding capital adequacy or risk-based capital guidelines or
requirements (whether or not having the force of law) of any central bank or
other Governmental Authority, does or shall, in the reasonable determination of
such Bank, have the effect of reducing the rate of return on such Bank's (or
its Lending Office, or its or their Affiliates) capital or assets as a
consequence of its obligations hereunder, or under or in respect of any Letter
of Credit to a level below that which such Bank (or its Lending Office, or its
or their Affiliates) could have achieved but for such adoption, change or
compliance (taking into consideration such Bank's (or its Lending Office, or
its or their Affiliates) policies with respect to capital adequacy or
risk-based capital guidelines or requirements), then from time to time, within
5 days after demand by such Bank (with a copy to the Agent), subject to Section





                                       40
<PAGE>   46


10.8, Borrower shall, without limiting the effect of the foregoing provisions
of this Section 9.3 (but without duplication), pay to such Bank such additional
amount or amounts as will compensate such Bank for the amount of such
reduction.

       (c)    Each Bank will promptly notify Borrower and the Agent of any
event of which it has knowledge which will entitle such Bank to compensation
pursuant to this Section 9.3.  A certificate of any Bank claiming compensation
under this Section 9.3 and setting forth the additional amount or amounts to be
paid to it, as well as the manner in which such amount or amounts were
calculated, hereunder shall be conclusive and binding on Borrower in the
absence of manifest error, if made in good faith.  In determining such amount,
such Bank may use, among others, any reasonable averaging and attribution
methods.

       (d)    The rights and benefits of the Banks under this Section 9.3 shall
also apply to the Issuing Bank in its capacity as such.

       SECTION 9.4   Substitute Rate for Affected LIBOR Loans.  (a)    If the
obligation of any Bank to make, convert or continue (as applicable) a LIBOR
Loan shall be suspended pursuant to Section 9.1 or Section 9.2 (each such
affected LIBOR Loan, an "Affected Loan"), then each such Affected Loan that
otherwise would have been made, converted or continued (as applicable) by the
Banks as a LIBOR Loan shall be made, converted or continued (as applicable)
instead as a Base Rate Loan.

       (b)    If the London Interbank Offered Rate is not published or reported
for 30 consecutive days or 30 days have passed since Borrower's receipt of an
Agent's notice as provided under in Section 9.1 or an Affected Bank's notice as
provided in Section 9.2, as applicable, and the circumstance underlying such
notice continues to exist, then within 15 days after the earlier to occur of
any such event (such earliest to occur event, a "LIBOR Event"), and so long as
such LIBOR Event shall be continuing, Borrower may notify the Agent and the
Banks that it desires to discuss with them the availability of a reasonably
comparable alternate rate option or additional interest rate option for the
Loans that is mutually agreeable to Borrower, the Agent and the Banks; and, if
Borrower, the Agent and the Banks so mutually agree within 30 days after such
notice is given by Borrower, the parties shall as soon as reasonably practical
thereafter enter into an amendment to this Agreement and any other affected
Loan Documents in form, scope and substance, and upon terms and conditions,
satisfactory to the Agent and the Banks.  If, in any event, any Bank does not,
in its sole discretion (with due respect for, among other matters, its
independent requirements, considerations and circumstances), agree to any
proposed alternate or additional interest rate option within such 30-day
period, no such alternate or additional interest rate option shall be available
with respect to the LIBOR Event initiating the discussions related to such
proposed alternative or additional interest rate option.

       SECTION 9.5   Alternate Lending Office Designation.  Each Bank agrees
that it will endeavor to use reasonable efforts to designate an alternate
Lending Office with respect to any LIBOR Loans affected by the matters or
circumstances described in any of Sections 9.1, 9.2 and 9.3 to reduce the
liability of Borrower or avoid the results provided thereunder, so long as such
designation is not disadvantageous to such Bank as determined by it in its sole
discretion; provided, however, no Bank shall have any obligation to so
designate an alternate Lending Office located in the United States of America.





                                       41
<PAGE>   47



                                   ARTICLE 10

                                 MISCELLANEOUS

       SECTION 10.1  Notices.  (a) All notices, requests and other
communications to any party under any Loan Document shall be in writing or, in
the case of a Notice of Borrowing, by telephone confirmed the same day in
writing on or before 11:00 A.M. (San Antonio time) (including bank wire,
telecopy, telex or similar writing) and shall be given to such party at its
address, telecopy or telex number set forth in Annex A or such other address,
telecopy or telex number as such party may hereafter specify for the purpose by
notice to the Agent and Borrower.  Each such notice, request or other
communication shall be effective (i) if given by telex, when such telex is
transmitted to the telex number specified pursuant to this Section 10.1 and the
appropriate answerback is received, (ii) if given by telecopy, when such
telecopy is transmitted to the telecopy number specified pursuant to this
Section 10.1, and the sender has received electronic confirmation thereof,
(iii) if given by registered or certified mail, return receipt requested, 72
hours after such communication is deposited in the mails with postage prepaid,
addressed as aforesaid or (iv) if given by any other means, when delivered at
the address specified pursuant to this Section 10.1; provided that notices to
the Agent under Article 2 or Article 9 shall not be effective until actually
received by a representative of the Agent, as distinguished from received at
its place of business only.

       (b)    Any verbal communication or instrument in writing received by the
Agent in connection with a Borrowing or a Loan, the issuance of a Letter of
Credit or any other matter with respect to any Loan Document, which purports to
be dispatched or signed by or on behalf of Borrower and confirmed, in the case
of a verbal communication, by the Agent by telephone confirmation with an
Authorized Officer of Borrower, shall conclusively be deemed to have been
dispatched or signed by or on behalf of Borrower pursuant to such Person's
authority to bind Borrower and all other Persons for the liabilities and
matters in connection therewith to the Agent, the Issuing Bank and each Bank;
and the Agent, the Issuing Bank and each Bank may conclusively rely thereon and
shall have no obligation, duty or responsibility to determine the validity or
genuineness thereof or the authority of the Person or Persons executing or
dispatching the same.

       SECTION 10.2  No Waivers.  No failure or delay by the Agent, the Issuing
Bank or any Bank in exercising any Right under any Loan Document, and no course
of dealing with respect to any such Rights, shall operate as a waiver thereof,
nor shall any single or partial exercise thereof or any abandonment or
discontinuance of steps or actions to enforce any Rights, preclude or prejudice
the concurrent or subsequent exercise thereof or the exercise of any other such
Rights.  The Rights provided in the Loan Documents shall be cumulative and not
exclusive of any rights or remedies provided by Law or in equity.

       SECTION 10.3  Payment of Costs and Expenses; Professionals and
Consultants.

       (a)  Borrower agrees to pay all reasonable out-of-pocket costs and
expenses incurred (whether before, after or during the Closing Date) by or on
behalf of the Agent (including audit costs and expenses and all attorneys' and
other professionals' and consultants' fees, costs and expenses of Agent
incurred in connection with the preparation of, advice or counsel regarding, or
enforcement of, any Loan Document) in connection with (i) the investigation,
review, negotiation, preparation, execution, delivery, filing, recordation,
refinancing, restructuring, renegotiation or enforcement of each of the Loan
Documents, and any and all renewals, amendments, extensions, restatements,





                                       42
<PAGE>   48


supplements, rearrangements, consents, waivers, assignments and modifications
thereto or thereof, and the transactions contemplated thereby, (ii) the
enforcement and collection of the Loans and the issuance, enforcement and
payment of the Letters of Credit and the Reimbursement Obligations, (iii) the
creation, preservation, maintenance, protection, perfection and enforcement of
Rights under each Loan Document and Liens in Property (whether or not incurred
in connection with the commencement of a proceeding, litigation, foreclosure or
other proceeding), specifically including all costs and expenses incurred with
respect to any bankruptcy, insolvency or reorganization proceeding, regardless
of whether the Agent ultimately prevails in such bankruptcy, insolvency or
reorganization proceeding, and (iv) all amounts expended, advanced or incurred
by or on behalf of the Agent to satisfy any obligation of Borrower under any
Loan Document which is not timely satisfied by Borrower, if the Agent, at its
discretion, so chooses to incur any such expenses or costs.  Without in any
manner limiting the foregoing, Borrower shall also pay all costs associated
with the Agent's annual audit of the Borrower conducted in 1996, subject to a
maximum of [**] per such audit, and each subsequent year thereafter, subject
to a maximum of [**] per such audit.

       (b)    Should Borrower fail to perform or observe any covenant or
agreement contained in any of the Loan Documents and such failure continues
through the cure period provided for therein, if any, the Agent, the Issuing
Bank or any Bank may then perform or attempt to perform such covenant or
agreement on behalf of Borrower.  Such Person will endeavor to give Borrower
notice of such performance or attempted performance.  Borrower shall, at the
request of such Person, promptly pay any amount expended in such performance or
attempted performance to such Person at the principal office of the Agent,
together with interest on the portion thereof from time to time remaining
unpaid at the Default Rate.  Notwithstanding the foregoing, it is expressly
understood and agreed that (i) neither the Agent nor the Issuing Bank nor any
Bank assumes any liability or responsibility for the performance of any
covenants or agreements of Borrower hereunder or under any of the other Loan
Documents, or any other documents, or other control over the management and
affairs of Borrower, and (ii) Borrower's failure to perform any covenant or
agreement that is cured, in whole or part, by any of their action shall be and
continue a Default unless and until (A) all of such Person's attendant costs
and expenses have been reimbursed as herein provided and (B) Borrower has
submitted, and the Agent has received and approved, with the consent of the
Required Banks, such objective evidence that supports the determination that
such Default will not reoccur.

       (c)    Borrower acknowledges and agrees that all attorneys, accountants,
auditors, and other professional Persons and consultants who are from time to
time engaged or employed by the Agent (including, without limitation, Fulbright
& Jaworski L.L.P.) and whose fees and expenses are or may be paid or
reimbursed, as applicable, by Borrower, pursuant to the terms of any Loan
Document, are the professionals of the Agent and not of Borrower, and each of
them (i) shall have the right to act exclusively in the interest of the Agent,
and (ii) shall have no duty of disclosure, duty of loyalty, duty of care or any
other duty of any type or nature whatsoever, or deemed to have any
attorney-client or other similar professional relationship whatsoever, to
Borrower as a result of their representation of the Banks and the Agent.

       SECTION 10.4  Indemnification.     SUBJECT TO SECTION 10.8, BORROWER
SHALL INDEMNIFY, DEFEND, PROTECT AND HOLD HARMLESS EACH BANK, THE ISSUING BANK
AND THE AGENT AND THEIR RESPECTIVE AFFILIATES, SUBSIDIARIES, PARENT COMPANIES
AND OTHER RELATED ENTITIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS,
EMPLOYEES, AGENTS, ATTORNEYS AND OTHER PROFESSIONALS AND CONSULTANTS, INSURERS
AND STOCKHOLDERS, AND EACH OF THEM





                                       43
<PAGE>   49


(AND TOGETHER WITH EACH AND ALL OF THEIR RESPECTIVE SUCCESSORS, ASSIGNS, HEIRS
AND LEGAL REPRESENTATIVES, THE "INDEMNIFIED PARTIES"), FROM AND AGAINST ALL
LIABILITIES, OBLIGATIONS, LOSSES, CLAIMS, ACTIONS, SUITS AND OTHER LEGAL
PROCEEDINGS, JUDGMENTS, PENALTIES, DAMAGES, COSTS, INTEREST, CHARGES,
ATTORNEYS' AND OTHER PROFESSIONALS' AND CONSULTANTS' FEES AND OTHER EXPENSES
AND DISBURSEMENTS OF ANY KIND OR NATURE WHATSOEVER ("INDEMNIFIED COSTS"), WHICH
MAY BE IMPOSED ON, INCURRED OR SUSTAINED BY, OR ASSERTED AGAINST, THE
INDEMNIFIED PARTIES, OR ANY OF THEM, BY REASON OF, ARISING OUT OF, OR IN ANY
MANNER RELATED TO (DIRECTLY OR INDIRECTLY, CONSEQUENTIALLY, OR OTHERWISE), ANY
LOAN DOCUMENT (INCLUDING, WITHOUT LIMITATION, ANY LETTER OF CREDIT), THE
TRANSACTIONS CONTEMPLATED THEREBY, OR THE ENFORCEMENT, PROTECTION OR
ADMINISTRATION THEREOF OR WITH RESPECT THERETO (COLLECTIVELY, THE "SUBJECT
TRANSACTIONS"), INCLUDING, WITHOUT LIMITATION, DAMAGES, COSTS AND EXPENSES
INCURRED BY ANY OF THE INDEMNIFIED PARTIES IN INVESTIGATING, PREPARING FOR,
DEFENDING AGAINST, OR PROVIDING EVIDENCE, PRODUCING DOCUMENTS, OR TAKING ANY
OTHER ACTION IN RESPECT OF ANY COMMENCED OR THREATENED LITIGATION UNDER ANY
FEDERAL OR STATE, OR ANY SUBDIVISION THEREOF, SECURITIES OR ENVIRONMENTAL LAW
OR ANY OTHER LAW OF ANY JURISDICTION OR AT COMMON LAW.

THIS FOREGOING IS INTENDED TO INDEMNIFY, DEFEND, PROTECT AND HOLD HARMLESS EACH
OF THE INDEMNIFIED PARTIES AGAINST ALL RISKS, FORESEEABLE OR UNFORESEEABLE,
INVOLVED IN THE SUBJECT TRANSACTIONS, INCLUDING, WITHOUT LIMITATION, THE
NEGLIGENCE OR ALLEGED NEGLIGENCE (WHETHER SOLE, COMPARATIVE, CONTRIBUTORY OR
OTHERWISE) OF ANY OF THE INDEMNIFIED PARTIES, ALL OF WHICH RISKS ARE HEREBY
ASSUMED BY BORROWER.  THE OBLIGATIONS OF BORROWER UNDER THIS SECTION 10.4 AND
UNDER SECTION 10.3 SHALL SURVIVE ANY TERMINATION OF THIS AGREEMENT AND PAYMENT
OF THE NOTES AND ALL OTHER OBLIGATIONS.  TO THE EXTENT THAT THE FOREGOING
INDEMNIFICATION MAY BE DEEMED UNENFORCEABLE, IN WHOLE OR IN PART, FOR ANY
REASON WHATSOEVER, INCLUDING BECAUSE IT IS VIOLATIVE OF LAW OR PUBLIC POLICY AS
DETERMINED BY A FINAL, NON-APPEALABLE JUDGMENT OR ORDER OF A COURT OF COMPETENT
JURISDICTION, BORROWER AGREES TO CONTRIBUTE THE MAXIMUM PORTION THAT IT IS NOT
PROHIBITED TO PAY UNDER APPLICABLE LAW, TO THE PAYMENT AND SATISFACTION OF THE
SUBJECT TRANSACTIONS; PROVIDED, HOWEVER AN INDEMNIFIED PARTY SHALL NOT BE
ENTITLED TO INDEMNIFICATION FOR INDEMNIFIED COSTS TO THE EXTENT SUCH
INDEMNIFIED COSTS ARE DIRECTLY CAUSED BY A BREACH OF ITS MATERIAL OBLIGATIONS
UNDER ANY LOAN DOCUMENT OR ITS OWN GROSS NEGLIGENCE OR WILFUL MISCONDUCT AS
DETERMINED BY A COURT OF COMPETENT JURISDICTION.

       SECTION 10.5  Sharing of Set-Offs.  Borrower hereby grants to Agent, the
Issuing Bank and each Bank the right of set-off, to secure repayment of the
Obligations, upon any and all monies, securities or other Property of Borrower
and the proceeds therefrom, now or hereafter held or received by or in transit
to Agent, the Issuing Bank or any Bank or any of their respective agents, from
or for the account of Borrower, whether for safekeeping, custody, pledge,
transmission, collection or otherwise, and also upon any and all deposits
(general or special) and credits of Borrower, and any and all claims of
Borrower against Agent, the Issuing Bank or any Bank at any time existing.  In
connection with any set off, counterclaim or similar action by any Bank, such
Bank agrees that it shall comply with, and otherwise be bound by, the
provisions of Section 2.13.  Borrower, the Agent, the Issuing Bank and each
Bank agree that any Person purchasing a





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participation from a Bank pursuant to Section 10.7(b) shall, to the fullest
extent permitted by Law and if provided in the participation agreement between
the Bank and the participant, have all of the obligations of a Bank pursuant to
the terms of this Section 10.5.  Without limiting any Bank's right of set-off
or counterclaim or otherwise, the Agent shall have the right to charge any
account of Borrower maintained with Agent for the amount of any payment due
under any Loan Document, under the Notes or with respect to any of the Letters
of Credit.

       SECTION 10.6  Amendments and Waivers.  All modifications, consents,
amendments, waivers and the like of any provision of any Loan Document, or
consent to any departure by Borrower therefrom (collectively, the foregoing are
referred to in this Section 10.6 as a "modification"), shall be effective only
if the same is in a writing in form, scope and substance, and subject to
conditions and requirements, if any, acceptable to the Agent and the Required
Banks, and if so acceptable, is signed by Borrower, the Agent and, at least,
the Required Banks; provided that no such modification shall, unless consented
to in writing by all the Banks, (i) modify the Commitment of any Bank or
subject any Bank to any additional funding obligation, (ii) reduce the
principal amount or the stated rate of interest on any Loan or reduce any fees
hereunder (other than fees payable solely to the Agent or the Issuing Bank, as
applicable), (iii) extends the date fixed for any principal reduction pursuant
to Section 2.8 or Section 2.9, the payment of any interest on any Loan, the
payment of any Reimbursement Obligation or the payment of any fees hereunder
(other than fees payable solely to the Agent or the Issuing Bank, as
applicable), the maturity date of any of the Obligations or the Commitment
Termination Date, (iv) release or impair the security interest in any item or
items of collateral under any of the Security Documents, (v) release any
guarantor of the Obligations, (vi) change the percentage of the Commitments or
the aggregate unpaid principal amount of the Notes, or the number of Banks
which shall be required for the Banks or any of them to take any action under
this Section 10.6 or any other provision of the Loan Documents, or (vii)
affects this Section 10.6 or Section 10.3 or Section 10.4 or modifies the
definition of "Required Banks"; provided, further, that, (y) no modification or
waiver which modifies the rights, duties or obligations of the Agent shall be
effective without the prior written consent of the Agent and (z) no
modification or waiver that modifies the rights, duties, obligations or
commitment of the Issuing Bank shall be effective without the prior written
consent of the Issuing Bank.

       SECTION 10.7  Successors and Assigns; Participations; Assignments.

       (a)    The Loan Documents shall be binding upon, and inure to the
benefit of the parties thereto and their respective successors and assigns,
except that (i) neither Borrower nor Parent Company may assign or transfer any
of its rights or obligations under any Loan Document without the prior written
consent of the Agent, the Issuing Bank and all the Banks, and (ii) unless
otherwise permitted under this Section 10.7, no Bank may transfer, pledge,
assign, sell participations in or otherwise convey or encumber its Commitments
or Loans or interests in Letters of Credit. Borrower shall not, directly or
indirectly, purchase or otherwise retire any Obligations owed to any Bank or
the Issuing Bank nor will any Bank or the Issuing Bank accept any offer to do
so, unless each Bank or the Issuing Bank (or both, as applicable) shall have
received substantially the same offer with respect to the same pro rata share
of the Obligations owed to it.  If Borrower, directly or indirectly, at any
time purchases some but less than all of the Obligations owed to the Agent, the
Issuing Bank and the Banks, then notwithstanding any provision herein to the
contrary such purchaser or purchasers shall not be entitled to any rights of
the Agent, the Issuing Bank or the Banks under the Loan Documents (including
voting rights or the right to participate in or determine any modification





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<PAGE>   51


(as that term is defined in Section 10.6)), unless and until Borrower has
purchased all of the Obligations.

       (b)    Neither this Agreement nor any other Loan Document, nor any
benefits hereunder or thereunder, shall inure to or for the benefit of any
Person that is not a signatory party hereto, other than any of such Persons
that are expressly named or designated as indemnitees, releasees or exculpatees
herein.  All conditions to make Loans hereunder, or to issue Letters of Credit
hereunder, and all covenants, warranties, representations, and other terms and
provisions of, and applicable to, Borrower in each Loan Document are imposed
solely and exclusively for the benefit of the Agent, the Issuing Bank and each
Bank, and their respective successors and assigns.  No other Person shall have
standing to require satisfaction of such conditions in accordance with their
terms or be entitled to assume that no Loans will be made or Letters of Credit
will be issued in the absence of strict compliance with any or all of such
conditions; and no other Person shall, under any circumstances, be deemed to be
a beneficiary of such conditions, covenants, warranties, representations and
other terms and provisions.  Any of such conditions, and the breach of, or
noncompliance with, any such covenants, warranties, representations and other
terms and provisions may be freely waived in whole or in part by the Agent, the
Issuing Bank and the Banks (subject to applicable provisions hereof) at any
time if in its or their (as applicable) sole discretion it or they (as
applicable) deem it advisable to do so.  No such conditions, covenants,
warranties, representations or other terms or provisions are intended to
release, or authorize or permit a breach by, Borrower of any of its obligations
and requirements to any third Person, or any noncompliance therewith, or to
evidence the contractual interference therewith by the Agent, the Issuing Bank
and the Banks.

       (c)    Subject to the provisions of this Section 10.7, any Bank may in
the ordinary course of its business, with notice to, but without consent from,
Borrower, and in accordance with applicable Law, at any time sell to one or
more Qualified Banks (each a "Participant") a participating interests in all or
any part of any Loans, or in the Commitments, of such Bank.  In the event of
any such sale by a Bank to a Participant, (i) such Bank shall remain a "Bank"
for all purposes under this Agreement, and the Participant shall not constitute
a "Bank" hereunder, (ii) such Bank's obligations under this Agreement shall
remain unchanged, (iii) such Bank shall remain solely responsible for the
performance of its obligations under this Agreement, (iv) such Bank shall
remain the holder of any such Note and the obligor to fund its respective
Commitments for all purposes under this Agreement, and (v) Borrower, the Agent,
the Issuing Bank and the other Banks shall continue to deal solely and directly
with such Bank in connection with such Bank's rights and obligations under this
Agreement and the other Loan Documents.  Participants shall have no rights
under this Agreement or any of the Loan Documents, other than rights of set off
(and attendant obligations) expressly set forth herein.  No Bank shall sell any
participating interest under which the Participant shall have, and no
Participant shall have, any rights to vote on any modification (as such term is
defined in Section 10.6) of this Agreement or any other Loan Document, and any
agreement between any Bank and any Participant granting any Participant any
voting rights shall be void ab initio.  Except in the case of the sale of a
participating interest to a Bank, the relevant participation agreement shall
not permit the Participant to transfer, pledge, assign, sell participations in,
or encumber its portion of, the Commitments, the Loans or the Letters of
Credit.

       (d)    Subject to the provisions of this Section 10.7, (i) any Bank may,
in the ordinary course of its business, without prior notice to or consent from
Borrower and in accordance with applicable Law, assign to one or more Qualified
Banks (each a "Purchaser") a proportional part (not





                                       46
<PAGE>   52


less than $5,000,000 of each of the Bank's Commitments, unless such Bank is
reducing its Commitments to zero) of its rights and obligations under the Loan
Documents, and such Purchaser shall (x) assume all such rights and obligations,
pursuant to an assignment and assumption agreement and other necessary and
related documents, all in form, scope and substance satisfactory to the Agent,
executed by such Purchaser, such transferor Bank and the Agent and the Issuing
Bank, and (y) pay to the Agent, for its account, a non-refundable processing
fee in the amount of $2,000, and (ii) at any time after the consummation of the
merger of Boatmen's with NationsBank, Frost shall have the right to require
Boatmen's, without prior notice to or consent from Borrower and in accordance
with applicable Law, to assign all of the rights and obligations of Boatmen's
under the Loan Documents to Frost or to one or more Purchasers designated by
Frost, provided that each such Purchaser shall assume all of the rights and
obligations of Boatmen's under the Loan Documents pursuant to an assignment and
assumption agreement and other necessary and related documents, all in form,
scope and substance satisfactory to the Agent, executed by each such Purchaser,
Boatmen's and the Agent.  Upon the effectiveness of any such assignment and
assumption agreement, such Purchaser shall for all purposes be a Bank party to
this Agreement and shall have all the rights and obligations of a Bank under
this Agreement to the same extent as if it were an original party hereto with
Commitments as set forth in the assignment agreement, and the transferor Bank
shall be released from its obligations hereunder to a corresponding extent, and
no further consent or action by Borrower, the Banks or the Agent shall be
required.  Upon the consummation of any transfer to a Purchaser pursuant to
this Section 10.7(d), the transferor Bank, the Agent, the Issuing Bank and
Borrower shall make appropriate arrangements, at Borrower's cost and expense,
subject to a maximum of $1,000 per transfer, so that, if required, new Notes
are issued to such Purchaser.  A Purchaser shall be subject to all the
provisions of this Section 10.7 the same as if it were a Bank signatory hereto
as of the Closing Date.

       (e)    Borrower authorizes each Bank to disclose to any Participant or
Purchaser (each a "Transferee") and any prospective Transferee any and all
financial information in such Bank's possession concerning Borrower which has
been delivered to such Bank by or on behalf of them pursuant to this Agreement
or which has been delivered to such Bank by them in connection with such Bank's
credit evaluation prior to entering into this Agreement.

       (f)    No Transferee (including for this purpose a different Lending
Office of a Bank) shall be entitled to receive any greater payment under this
Agreement than the transferor Bank would have been entitled to receive with
respect to the rights assigned, unless such assignment is made with the prior
written consent of Borrower or by reason of the provisions referred to in
Section 9.5 regarding the designation of a different Lending Office under
certain circumstances.

       (g)    Notwithstanding any other provisions of this Section 10.7, no
transfer or assignment of the interests or obligations of any Bank hereunder or
any grant of participations therein shall be permitted if such transfer,
assignment or grant would require Borrower to file a registration statement
with the Securities and Exchange Commission or to qualify the Loans or the
Letters of Credit under the "Blue Sky" laws of any state.

       (h)    Each Bank initially party to this Agreement hereby represents,
and each Person that becomes a Bank pursuant to an assignment permitted or
required by Section 10.7(d) will, upon its becoming party to this Agreement,
represent that it is a Qualified Bank, and that it will make or acquire Loans
only for its own account in the ordinary course of its business; provided,
however, that subject to the preceding provisions of this Section 10.7, the
disposition of any promissory notes





                                       47
<PAGE>   53


or other evidences of or interests in Obligations held by it shall at all times
be within its exclusive control.

       SECTION 10.8  Maximum Interest Rate.  It is the intent of the parties
hereto that each of the Agent, the Issuing Bank and the Banks (collectively,
the "Financing Parties"), and Borrower in the execution, delivery and
performance of all Loan Documents, the transactions provided for therein and
contemplated thereby, and all matters incidental and related thereto and
arising therefrom, shall comply and conform strictly with Applicable Law from
time to time in effect, including without limitation, Usury Laws.  In
furtherance thereof, the Financing Parties and Borrower stipulate and agree
that none of the terms and provisions contained in, or pertaining to, the Loan
Documents shall ever be construed to create a contract to pay for the use or
forbearance or detention of money with interest at a rate or in an amount in
excess of the Maximum Rate or maximum amount of interest permitted or allowed
to be contracted for, charged, received, taken or reserved under said Laws.
For purposes of each Loan Document, (i) "interest" shall include the aggregate
of all amounts which constitute or are deemed to constitute interest under the
Laws of the State of Texas or, to the extent they may apply, the Laws of the
United States of America, that are contracted for, chargeable, receivable
(whether received or deemed to have been received), taken or reserved under
each such document, and (ii) all computations of the maximum amount of interest
permitted or allowed under Applicable Law will be made on the basis of the
actual number of days elapsed over a 365 or 366 day year, whichever is
applicable.  Neither Borrower nor any other Person shall ever be required to
pay unearned interest on, or with respect to any of, the Loan Documents and
shall never be required to pay interest on, or with respect to any of, the Loan
Documents at a rate or in an amount in excess of the Maximum Rate or maximum
amount of interest that may be lawfully contracted for, charged, received,
taken or reserved under Applicable Law, AND THE PROVISIONS OF THIS PARAGRAPH
SHALL CONTROL OVER ALL OTHER PROVISIONS OF THE LOAN DOCUMENTS.  If the
effective rate or amount of interest which would otherwise be payable under the
Loan Documents would exceed the Maximum Rate or maximum amount of interest any
Financing Party or any other holder of any Note or other Obligations is allowed
by Applicable Law to charge, contract for, take, reserve or receive, or in the
event any Financing Party or any holder of any Note or other Obligations shall
charge, contract for, take, reserve or receive monies that are deemed to
constitute interest which would, in the absence of this provision, increase the
effective rate or amount of interest payable under the Loan Documents to a rate
or amount in excess of that permitted or allowed to be charged, contracted for,
taken, reserved or received under Applicable Law then in effect, then the
principal amount of such Note or other Obligations or the amount of interest
which would otherwise be payable thereunder shall be payable at, or reduced to,
as applicable, the maximum amount allowed pursuant to the then applicable
indicated (weekly) rate ceiling referred to hereinabove at the definition of
the term Applicable Law, or if no such ceiling is then in effect, as authorized
and allowed under said Laws as now or hereafter construed by the courts having
jurisdiction, and all such monies so charged, contracted, for, received, taken
or reserved that are deemed to constitute interest in excess of the Maximum
Rate or maximum amount of interest permitted by Applicable Law shall be
immediately returned or credited to the account of Borrower upon such
determination.

       SECTION 10.9  Governing Law; Submission to Jurisdiction. THIS AGREEMENT,
EACH NOTE AND EACH OTHER LOAN DOCUMENT (INCLUDING ITS AND THEIR VALIDITY,
ENFORCEABILITY AND INTERPRETATION) SHALL BE GOVERNED BY AND CONSTRUED IN
ACCORDANCE WITH THE INTERNAL LAWS OF THE STATE OF TEXAS (WITHOUT REGARD TO ANY
CONFLICTS OF LAW PRINCIPLES) AND TO THE EXTENT CONTROLLING, THE FEDERAL LAWS OF
THE USA; PROVIDED





                                       48
<PAGE>   54


THAT (I) THE PROVISION OF CHAPTER 15 OF THE TEXAS CREDIT CODE (VERNON'S TEXAS
CIVIL STATUTES, ARTICLE 5069-15.01 ET SEQ.) ARE EXPRESSLY DECLARED BY THE
PARTIES NOT TO BE APPLICABLE TO ANY LOAN DOCUMENT OR THE TRANSACTIONS
CONTEMPLATED BY ANY OF THEM, AND (II) THE LAWS OF THE STATE OF TEXAS AND/OR THE
UNITED STATES OF AMERICA SHALL NOT LIMIT THE AMOUNT OR RATE OF INTEREST WHICH
THE HOLDER OF ANY NOTE MAY CONTRACT FOR, CHARGE, RECEIVE, COLLECT, TAKE,
RESERVE AND/OR APPLY IF OTHER APPLICABLE LAWS PERMIT AT ANY TIME A HIGHER
AMOUNT OR RATE.  THE PARTIES EXPRESSLY ACKNOWLEDGE THAT (Y) THEY INTEND THAT
THIS AGREEMENT AND EACH OTHER LOAN DOCUMENT SHALL BE GOVERNED BY THE PROVISIONS
(INCLUDING, WITHOUT LIMITATION, THE RIGHT OF THE PARTIES TO SELECT THE
GOVERNING LAW) OF THE UNIFORM COMMERCIAL CODE AND NOT BY COMMON LAW AND (Z) THE
STATE OF TEXAS BEARS A REASONABLE RELATIONSHIP TO THIS TRANSACTION AND NO OTHER
STATE HAS A MATERIALLY GREATER INTEREST IN THIS TRANSACTION THAN THE STATE OF
TEXAS.  BORROWER HEREBY SUBMITS TO THE NONEXCLUSIVE JURISDICTION OF THE UNITED
STATES DISTRICT COURT FOR THE WESTERN DISTRICT OF TEXAS (SAN ANTONIO DIVISION)
AND OF ANY TEXAS STATE COURT SITTING IN BEXAR COUNTY, TEXAS FOR PURPOSES OF ALL
LEGAL PROCEEDINGS ARISING OUT OF OR RELATING TO THE LOAN DOCUMENTS OR THE
TRANSACTIONS CONTEMPLATED THEREBY.

       SECTION 10.10 Counterparts; Effectiveness.  This Agreement may be signed
in any number of counterparts, and by each of the parties hereto on separate
counterparts, all of which taken together shall constitute one and the same
instrument.  This Agreement shall become effective when the Agent shall have
received counterparts hereof signed by all of the parties hereto.

       SECTION 10.11 Independence of Covenants.  Each covenant and agreement of
Borrower under each Loan Document shall be given independent effect so that, if
a particular action or condition is prohibited or required by any covenant, the
fact that it would be permitted by an exception to, or be otherwise within the
limitations of, another covenant shall not avoid the occurrence of a Default or
Event of Default if such action is taken or condition exists.

       SECTION 10.12 Survival.  The obligations of Borrower under Sections
2.12, 2.18, 9.3, 10.3, 10.4, 10.8, 10.18 and 10.20 shall survive the
termination of this Agreement, the payment of all other Obligations, the
termination of the Commitments and the return of the Letters of Credit to the
Issuing Bank.  The representations and warranties set forth in this Agreement
and each of the other Loan Documents shall survive the execution, delivery and
performance of this Agreement and the other Loan Documents and shall continue
until one year after the later of (i) the repayment of the Obligations and (ii)
the date on which the Banks' obligations to make Loans and the Issuing Bank's
obligation to issue Letters of Credit shall have fully and finally terminated.

       SECTION 10.13 Severability.  In case any one or more of the provisions
or part of a provision contained in any Loan Document shall for any reason be
held to be invalid, illegal or unenforceable in any respect in any
jurisdiction, such invalidity, illegality or unenforceability shall be deemed
not to affect any other jurisdiction or any other provision or part of a
provision of any Loan Document, but such Loan Document shall be reformed and
construed in such jurisdiction as if such provision or part of a provision held
to be invalid or illegal or unenforceable had never been contained herein and
such provision or part reformed so that it would be valid, legal and
enforceable in such jurisdiction to the maximum extent possible.





                                       49
<PAGE>   55


       SECTION 10.14 Governmental Regulation.  Anything contained in any Loan
Document to the contrary notwithstanding, Borrower acknowledges and agrees that
neither the Agent nor any Bank shall be obligated (i) to extend or fund any
credit or other financial accommodation to, or for the benefit of, Borrower in
an amount, or (ii) to perform any other agreement or obligation to, or for the
benefit of, Borrower in any regard, in contradiction or violation of any
limitation or prohibition provided by any applicable statute or regulation, or
any interpretation, ruling, decision, opinion or other pronouncement in respect
thereto (whether or not having the effect of law), which any of them believes
is applicable.

       SECTION 10.15 No Control.  None of the covenants, terms or other
provisions of any Loan Document or any document executed in conjunction
therewith or related thereto shall, or shall be deemed to, give the Agent, the
Issuing Bank or any Bank rights or powers to exercise control over, or
participate in the management of, the business, affairs, operations or
management of Borrower or any of their respective Property, including any right
or power to influence or affect any of its treatment, transportation, storage
or disposal of toxic and/or hazardous waste, substances or constituents.  The
relationship between Borrower and the other parties hereto created by this
Agreement and each of the other Loan Documents is only that of debtor-creditor
(with or without security, as applicable), and the Rights of such other parties
hereunder and thereunder are limited to the rights to receive payment of the
Obligations and to exercise the Rights provided herein and therein and in any
other document executed in conjunction herewith or therewith or related hereto
or thereto.

       SECTION 10.16 Renewals, Extensions, Rearrangements, Termination, Etc.
With respect to each and every (i) renewal, extension, increase and
rearrangement, if any, of the Obligations, or any part thereof, and (ii)
amendment, modification, supplement, restatement, waiver and consent, if any,
of or to this Agreement or any other Loan Document, all provisions of this
Agreement and the other Loan Documents shall apply with equal force and effect
to each such event or circumstance, except to the extent, if any, expressly set
forth in connection with each such event or circumstance; provided, however,
the foregoing is not intended in any regard to convey, acknowledge or otherwise
evidence on the part of the Agent, the Issuing Bank or any Bank, expressly or
by implication, any present consent or agreement to any such event or
circumstance occurring subsequent to the date hereof, it being acknowledged and
agreed that the entry by the parties hereto to any such events or circumstances
shall be evaluated as they occur and subject to the other provisions of the
Loan Documents, as same may be applicable.  Except as expressly provided
therein, all Loan Documents shall remain in effect until full and complete
payment of all Obligations, termination of all commitments and obligations of
the Issuing Bank and/or the Banks to make or extend any credit or financial
accommodation to, or for the benefit of, Borrower, and receipt by the Agent,
the Issuing Bank and the Banks, or any of the foregoing Persons, if so
requested, of such written assurances of Borrower and any other designated
Person or Persons that no other claims, rights, defenses, liabilities or
obligations exist in respect hereto or against any of them or any other
Indemnified Party.

       SECTION 10.17 Conflicts.  In the event of any inconsistency or conflict
between the terms of this Agreement and the terms of any other Loan Document,
the terms of this Agreement shall control.

       SECTION 10.18 Confidentiality.  Each Bank, the Issuing Bank and the
Agent agree to use reasonable precautions to keep confidential, in accordance
with customary procedures for





                                       50
<PAGE>   56


handling confidential information of this nature and in accordance with safe
and sound banking practices, any non-public information supplied to it by
Borrower pursuant to this Agreement which is identified by Borrower as being
confidential at the time the same is delivered to the Banks, the Issuing Bank
or the Agent, provided that nothing herein shall limit the disclosure of any
such information (i) to the extent required by statute, rule, regulation or
judicial process, (ii) to counsel for any Bank or the Agent, (iii) to bank
examiners, auditors or accountants of any Bank or the Agent, (iv) to any other
Bank, the Issuing Bank or the Agent, (v) in connection with any litigation to
which any Bank, the Issuing Bank or the Agent is a party, provided, further,
that, unless specifically prohibited by applicable Law or court order, each
Bank and the Agent shall, at least 5 Business Days prior to disclosure thereof,
notify Borrower of any request for disclosure of any such non-public
information (A) by any governmental agency or representative thereof (other
than any such request in connection with an examination of such Bank's
financial condition by such governmental agency) or (B) pursuant to legal
process, or (vi) to any Transferee (or prospective Transferee) so long as such
Transferee (or prospective Transferee) agrees in writing to handle such
information confidentially.

       SECTION 10.19 Payments Set Aside.  To the extent that Borrower makes a
payment or payments to the Agent, the Issuing Bank or any Bank, or any of them
(or their Transferee), or the Agent, the Issuing Bank or any Bank, or any of
them (or their Transferee) enforces any Lien or exercises its right of setoff,
and such payment or payments or the proceeds of such enforcement or setoff, or
any part thereof, are subsequently invalidated, declared to be fraudulent or
preferential, set aside and/or required to be repaid to a trustee, receiver or
any other Person under any Debtor Laws or equitable cause, then, to the extent
of such recovery, the obligation or part thereof originally intended to be
satisfied, and all rights and remedies therefor, shall be revived and shall
continue in full force and effect as if such payment had not been made or such
enforcement or setoff had not occurred.

       SECTION 10.20 Limitation of Liability; Commencement of Actions.  To the
extent not prohibited by applicable Law, no claim may be made by or on behalf
of Borrower or any other Person against the Agent, the Issuing Bank or any Bank
or any other Indemnified Party for any special, indirect, consequential or
punitive damages in respect of any claim for breach of contract arising out of
or related to the transactions contemplated by any Loan Document, or any act,
omission, or event occurring in connection therewith (whether any of such is a
claim based on contract, tort, duty imposed by law or otherwise), and Borrower
hereby waives, releases, and agrees not to sue, or commence or authorize the
commencement of any Litigation, upon any claim for any such damages, whether or
not accrued and whether or not known or suspected to exist in its favor.
Further, any claim made by or on behalf of Borrower or any other Person against
the Agent, the Issuing Bank or any Bank or any other Indemnified Party shall be
barred unless it is asserted by the commencement of an action or proceeding in
a court as prescribed in Section 10.9 by the filing of a complaint therein
within one (1) year after the first act, occurrence or omission upon which such
claim or cause of action, or any part thereof, is based, (i) is discovered or,
(ii) in the exercise of reasonable diligence, should have been discovered; and
Borrower agrees that such period of time is a reasonable and sufficient time
for it to investigate and act upon any such claim or cause of action.  The
provisions of this Section 10.20 shall survive any termination, howsoever
occurring, of this Agreement and each Loan Document and the full and final
payment of the Notes and the other Obligations.





                                       51
<PAGE>   57


       SECTION 10.21 Original Credit Agreement. THIS AGREEMENT MODIFIES,
SUPPLEMENTS, RESTATES, RENEWS AND EXTENDS (BUT DOES NOT EXTINGUISH) THE AMENDED
AND RESTATED LOAN AGREEMENT, AS AMENDED, (THE "ORIGINAL LOAN AGREEMENT") DATED
MAY 24, 1991 BETWEEN BELL ATLANTIC-TRICON LEASING CORPORATION AND ZERO PLUS
DIALING INC. AND THE OBLIGATIONS, LIABILITIES, INDEBTEDNESS AND UNDERTAKINGS OF
BORROWER UNDER THE ORIGINAL LOAN AGREEMENT AND THE LOAN DOCUMENTS RELATED
THERETO.  ALL LIENS CREATED PURSUANT TO THE ORIGINAL LOAN AGREEMENT BY ANY OF
THE LOAN PARTIES OR ANY PREDECESSOR IN INTEREST TO ANY OF THE LOAN PARTIES, THE
LOAN DOCUMENTS RELATED THERETO AND OTHERWISE SHALL CONTINUE IN FULL FORCE AND
EFFECT (AND ARE NOT EXTINGUISHED) AS COLLATERAL FOR ALL OBLIGATIONS,
LIABILITIES, INDEBTEDNESS AND UNDERTAKINGS OF BORROWER NOW OR HEREAFTER ARISING
WITH RESPECT TO THIS AGREEMENT AND EACH OF THE OTHER LOAN DOCUMENTS RELATED
HERETO.  IT IS EXPRESSLY PROVIDED, HOWEVER, THAT THE TERMS AND PROVISIONS OF
THIS AGREEMENT AND THE LOAN DOCUMENTS RELATED HERETO SHALL GOVERN THE RIGHTS
AND REMEDIES OF THE AGENT AND THE BANKS AND THE OBLIGATIONS AND LIABILITIES OF
BORROWER AND THE OTHER LOAN PARTIES AND SHALL SUPERSEDE THE ALL OF THE TERMS,
PROVISIONS, RIGHTS, REMEDIES AND OBLIGATIONS UNDER THE ORIGINAL LOAN AGREEMENT
AND THE LOAN DOCUMENTS RELATED THERETO.

SECTION 10.22 Review.  Borrower and Parent Company acknowledges and
represents to the Agent, the Issuing Bank and each Bank that Borrower has
reviewed this Agreement and each other Loan Document, has had the benefit of
legal counsel of its own choice throughout its review and negotiation of this
Agreement and each other Loan Document, has been afforded an opportunity to
review and negotiate this Agreement and each other Loan Document with the
advice of its legal counsel, and is fully informed and knowledgeable of the
terms, provisions, rights and effects of this Agreement and each other Loan
Document.  In furtherance of the foregoing, but not in limitation thereof,
Borrower and Parent Company acknowledge and agree that each Loan Document
should be and shall be construed as if jointly drafted by the parties hereto.

       SECTION 10.23 This Agreement.  THIS WRITTEN LOAN AGREEMENT AND ALL OTHER
LOAN DOCUMENTS REPRESENT THE FINAL AGREEMENT AMONG THE PARTIES WITH RESPECT TO
THE SUBJECT MATTER COVERED HEREBY AND MAY NOT BE CONTRADICTED BY EVIDENCE OF
PRIOR, CONTEMPORANEOUS OR SUBSEQUENT ORAL AGREEMENTS BY THE PARTIES.  THERE ARE
NO UNWRITTEN ORAL AGREEMENTS BETWEEN OR AMONG THE PARTIES.

       SECTION 10.24 Captions.  The table of contents and captions and section
headings appearing herein are included solely for convenience of reference and
are not intended to affect the interpretation of any provision of this
Agreement.

       SECTION 10.25 Investigation.  Notwithstanding any right of the Agent or
the Banks to investigate the affairs of the Companies and notwithstanding any
knowledge of facts determined or determined by the Agent or the Banks pursuant
to such investigation or right of investigation, the Agent and the Banks have
the right to rely fully upon the representations, warranties, covenants and
agreements of any Company contained in any of the Loan Documents.

                         [signatures on following page]





                                       52
<PAGE>   58


       IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
duly executed by their respective authorized signatories as of the day and year
first above written.



                                          BORROWER:
                                          
                                          
                                          BILLING INFORMATION CONCEPTS, INC.
                                          
                                          
                                          By:  /s/ KELLY E. SIMMONS        
                                             ----------------------------------
                                          Name: Kelly E. Simmons           
                                               --------------------------------
                                          Title: Senior Vice President and
                                                -------------------------------
                                                 Chief Financial Officer
                                                -------------------------------

                                          
                                          
                                          
                                          PARENT COMPANY:
                                          
                                          BILLING INFORMATION CONCEPTS CORP.
                                          
                                          
                                          By:  /s/ KELLY E. SIMMONS        
                                             ----------------------------------
                                          Name: Kelly E. Simmons           
                                               --------------------------------
                                          Title: Senior Vice President and
                                                -------------------------------
                                                 Chief Financial Officer
                                                -------------------------------

                                          
                                          
                                          BANKS:
                                          
                                          THE FROST NATIONAL BANK
                                          Individually, as the Issuing Bank and
                                          as the Agent
                                          
                                          
                                          By:  /s/  GREGG M. CHINN       
                                             ----------------------------------
                                          Name: Gregg M. Chinn            
                                               --------------------------------
                                          Title: Vice President           
                                                -------------------------------



                    [signatures continued on following page]





                                       53
<PAGE>   59



                                          THE BOATMEN'S NATIONAL BANK OF 
                                          ST. LOUIS


                                          By:  /s/  JUAN A. CAZORLA         
                                             ----------------------------------
                                          Name: Juan A. Cazorla           
                                               --------------------------------
                                          Title: Vice President          
                                                -------------------------------





                                       54
<PAGE>   60


                                    ANNEX A



THE FROST NATIONAL BANK

1.     Domestic Lending Office:

       The Frost National Bank
       100 West Houston Street
       San Antonio, Texas   78205

2.     LIBOR Lending Office:

       The Frost National Bank
       100 West Houston Street
       San Antonio, Texas   78205


3.     Commitment:                                             $ 25,000,000

4.     Information for Notices:

       The Frost National Bank
       100 West Houston Street
       San Antonio, Texas   78205
       Attention: Gregg Chinn
       Phone:     (210) 220-4326
       Fax:       (210) 220-4626

5.     Account Number:      ____________________________________





                                   Annex A-1
<PAGE>   61


                                    ANNEX A



THE BOATMEN'S NATIONAL BANK OF ST. LOUIS

1.     Domestic Lending Office:

       The Boatmen's National Bank
            of St. Louis
       800 Market Street
       St. Louis, Missouri 63166

2.     LIBOR Lending Office:

       The Boatmen's National Bank
            of St. Louis
       800 Market Street
       St. Louis, Missouri 63166

3.     Commitment:                                             $ 25,000,000

4.     Information for Notices:

       The Boatmen's National Bank
            of St. Louis
       800 Market Street
       St. Louis, Missouri 63166
       Attention: Juan Cazorla
       Phone:     (314) 466-6695
       Fax:       (314) 466-6499

5.     Account Number:      ____________________________________





                                   Annex A-2
<PAGE>   62


                                    ANNEX A




Address for Borrower:

       Billing Information Concepts, Inc.
       9311 San Pedro, Suite 100
       San Antonio, Texas 78216-4471
       San Antonio, Texas 78216-4471
       Attention: Kelly E. Simmons
       Phone:     (210) 525-6207
       Fax:       (210)________________________


Address for Parent Company:

       Billing Information Concepts Corp.
       9311 San Pedro,  Suite 100
       San Antonio, Texas 78216-4471
       Attention: Kelly E. Simmons
       Phone:     (210) 525-6207
       Fax:       (210)________________________





                                   Annex A-3
<PAGE>   63


                                    ANNEX B

                              CERTAIN DEFINITIONS

       As used herein, the following terms shall have the respective meanings
assigned to them as follows:

       "Acquisition" means, as to any Person, the following: (i) the purchase
or acquisition by such Person of all of (A) the capital stock of a corporation,
(B) the membership interests of a limited liability company or (C) the
partnership interests of a general or limited partnership, provided that each
such transaction results in such Person possessing the power to control the
management and policies of such corporation; or (ii) the purchase or
acquisition by any such Person of the assets of a going concern business (as
defined in accordance with GAAP).

       "Acquisition Target" means the Person or business which is the subject
of an Acquisition by Parent Company or Borrower.

       "Adjusted London Interbank Offered Rate" means, with respect to any
Interest Period, a rate per annum equal to the quotient obtained (rounded
upwards, if necessary, to the next higher 1/16th of 1%) by dividing (i) the
applicable London Interbank Offered Rate by (ii) 1.00 minus the LIBOR Reserve
Percentage.  The Adjusted London Interbank Offered Rate shall be adjusted
automatically on and as of the effective date of any change in the LIBOR
Reserve Percentage.

       "Advanced Funding Program Expense" means the expenses incurred by
Borrower in connection with the Advanced Payment Agreements as reflected on the
income statement of Borrower.

       "Advanced Funding Program Income" means all income received by Borrower
in connection with the Advanced Payment Agreements as reflected on the income
statement of Borrower.

       "Advanced Payment Agreement" means any agreement pursuant to which
Borrower purchases or acquires a security interest in the accounts receivable
of a provider of pre-subscribed telecommunications services arising out of
telecommunications services rendered to end users by such provider, and
"Advanced Payment Agreements" means two or more of the foregoing, as the
context may require.

       "Affiliate" means any Person who, directly or indirectly, controls, is
controlled by or is under common control with the relevant Person.  For the
purposes of this definition, "control" (including, with correlative meanings,
the terms "controlled by" and "under common control with"), as used with
respect to any Person, means a member of the board of directors, a partner or
an officer of such Person, or any other Person with possession, directly or
indirectly, of the power to direct or cause the direction of the management and
policies of such Person, through the ownership (of record, as trustee or by
proxy) of Voting Shares, through a management contract, or otherwise.  Any
Person owning or controlling directly or indirectly 10% or more of the Voting
Shares, or other equity interests of another Person shall be deemed to be an
Affiliate of such Person.

       "Affected Bank" has the meaning set forth in Section 9.2.





                                   Annex B-1
<PAGE>   64



       "Affected Loan" has the meaning set forth in Section 9.4.

       "Agent" has the meaning set forth in the introductory paragraph of this
Agreement and shall include, at all relevant times, each successor appointed in
the manner provided for in Article 8.

       "Agent Indemnitees" has the meaning set forth in Section 8.2.

       "Agreed Maximum Rate" means a per annum rate of interest equal to 2%
plus the Base Rate, which Agreed Maximum Rate shall apply only during a period
while there is no Maximum Rate applicable to the transactions contemplated
hereby.

       "Agreement," "hereof," "hereto," "herein," "hereunder" and words of
similar import means this Agreement as a whole, and not any particular article
or section.

       "Agreement" means this Credit Agreement, as the same may be amended,
modified or supplemented from time to time.

       "Applicable Law" means, with respect to each of the Agent, the Issuing
Bank and the Banks, the law in effect, from time to time, applicable to this
loan transaction and each Loan Document which lawfully permits the contracting
for, taking, reserving, receiving, charging and/or collection of the maximum
lawful, non-usurious rate of interest by such Person on each Loan Document and
the transactions evidenced thereby, and arising in connection therewith
(including, but without limitation, the Notes), including laws of the State of
Texas, to the extent controlling, the laws of the United States of America, and
laws of any jurisdiction whose laws may be mandatorily applicable to such
Person, notwithstanding other provisions of any Loan Document or laws of the
United States of America applicable to such Person and the transaction
contemplated hereby, which would permit such Person to contract for, take,
reserve, receive, charge or collect a greater amount of interest then under
such jurisdiction's law.  To the extent that Applicable Law is determined by
reference to Article 1.04, Title 79, Revised Civil Statutes of Texas, 1925, as
amended, the interest ceiling applicable hereto and in connection herewith
shall be the "indicated" (weekly) rate ceiling as defined in said Article 1.04;
provided however, it is agreed that the terms hereof, including the rate, or
index, formula or provision of law used to compute the rate in connection
herewith, will be subject to the revisions as to current and future balances,
from time to time, pursuant to Applicable Law.  IT IS FURTHER AGREED THAT IN NO
EVENT SHALL CHAPTER 15 OF SUBTITLE 3, TITLE 79, REVISED CIVIL STATUTES OF
TEXAS, 1925, AS AMENDED, APPLY TO ANY LOAN DOCUMENT OR THE TRANSACTIONS
EVIDENCED THEREBY, OR ARISING IN CONNECTION THEREWITH.

       "Applicable Margin" means, with respect to any Loan, the following per
annum percentages determined by the Agent as follows:

              (a)    The Applicable Margin shall be equal to the percentage set
       forth below based upon the ratio of (i) Consolidated EBITDA plus
       Advanced Funding Program Income minus Recurring Capital Expenditures to
       (ii) Consolidated Fixed Charges plus Advanced Funding Program Expense,
       as of the end of each Fiscal Quarter with respect to the four-quarter
       period ending as of the end of such Fiscal Quarter:





                                   Annex B-2
<PAGE>   65



<TABLE>
<CAPTION>
================================================================================
                                                     [ ** ]      [ ** ] 
                                                   ----------     -----
- --------------------------------------------------------------------------------
  <S>                                                 <C>          <C>
  Ratio set forth in subparagraph (a) above
  Greater than or equal to 2.00 to 1.00              [ ** ]      [ ** ] 
- --------------------------------------------------------------------------------
  Less than 2.00 to 1.00 but greater than or
  equal to 1.70 to 1.00                              [ ** ]      [ ** ] 
- --------------------------------------------------------------------------------
  Less than 1.70 to 1.00 but greater than or
  equal to 1.40 to 1.00                              [ ** ]      [ ** ] 
- --------------------------------------------------------------------------------
  Less than 1.40 to 1.00                             [ ** ]      [ ** ] 
================================================================================
</TABLE>


              (b)    Each determination of the Applicable Margin determined
       pursuant to subsection (a) above shall be determined by the Agent within
       10 days after the delivery to it of a certificate required by Section
       5.1(e).  Promptly upon each such determination, the Agent shall notify
       Borrower and each Bank of such determination.  Each change in the
       Applicable Margin shall remain effective until the next such
       determination.

       "Application" means an application, in such form as the Issuing Bank may
specify from time to time, requesting the Issuing Bank to open a Letter of
Credit.

       "Authorized Officer" means as to any Company, the president, chief
financial officer or controller of such Company.

       "Availability Period" means the period from and including the Closing
Date to but not including the Commitment Termination Date.

       "Bank" has the meaning set forth in the introductory paragraph of this
Agreement.

       "Base Rate" means, as determined by the Agent on a daily basis, the
higher of (i) the variable rate per annum equal to the rate of interest
published in The Wall Street Journal (Southwest Edition) in the "Money Rates"
section as the "Prime Rate" and (ii) the Federal Funds Rate plus a margin of 2
3/4% per annum.  Each change in the Base Rate shall become effective, without
prior notice to either Borrower, automatically as of the opening of business on
the date of such change in the Base Rate.

       "Base Rate Loan" means a Loan to be made or continued as or converted
into such a designated Loan pursuant to the Notice of Borrowing or
Continuation/Conversion Notice, as the case may be, which will bear interest at
the Base Rate.

       "Boatmen's" means The Boatmen's National Bank of St. Louis, a national
banking association.

       "Borrowing" means a borrowing pursuant to a Notice of Borrowing or a
continuation or a conversion pursuant to Section 2.5 consisting, in each case,
of the same Type of Loan having in the





                                   Annex B-3
<PAGE>   66


case of LIBOR Loans, the same Interest Period and made previously or being made
concurrently by all of the Banks.

       "Business Day" means any day except a Saturday, Sunday or other day on
which commercial banks in San Antonio, Texas are authorized or required by law
to close.

       "Capital Expenditure Advance" means any Borrowing whose proceeds will be
used by Borrower to finance capital expenditures.

       "Capital Lease Obligations" means, as to any Person, the obligations of
such Person to pay rent or other amounts under a lease of (or other agreement
conveying the right to use) real and/or personal property which obligations are
required to be classified and accounted for as a capital lease on a balance
sheet of such Person under GAAP.

       "Change in Control" means, (i) any Person who, on the Closing Date, is
not the "beneficial owner" (as that term is used in Rules 13d-3 and 13d-5 under
the Exchange Act) of more than 50% of the combined voting power of the then
outstanding voting securities of Parent Company normally entitled to vote in
elections of directors becomes the "beneficial owner" (as that term is used in
Rules 13d-3 and 13d-5 under the Exchange Act) of more than 50% of the combined
voting power of the then outstanding voting securities of Parent Company
normally entitled to vote in elections of directors, or (ii) during any period
of 12 consecutive months, Continuing Directors of Parent Company cease for any
reason (other than death or disability) to constitute a majority of the Board
of Directors of Parent Company then in office.

       "Change in Executive Management" means, (i) Parris H. Holmes, Jr.  shall
cease to be the Chief Executive Officer of Parent Company; (ii) Kelly E.
Simmons shall cease to be the Chief Financial Officer of Parent Company; or
(iii) Alan W. Saltzman shall cease to be the Chief Operating Officer of Parent
Company.

       "Closing Date" means December 20, 1996.

       "Code" means the Internal Revenue Code of 1986, as heretofore and
hereafter amended, or any successor statute.

       "Collateral" means all present and future accounts receivable of any
Company, the capital stock of each Subsidiary of Parent Company, the notes
evidencing loans or advances of any Company to any Person that is not a Loan
Party, or rights in which the Banks are or are to be granted a Lien (whether
perfected or enforceable or not and whether granted directly to the Banks or
collaterally assigned by one or more Loan Parties to the Banks) pursuant to any
Loan Document, including, without limitation, the Loan Documents referenced in
Article 3 and Annex C, together with any other Property and rights now or
hereafter securing payment of all or any part of the Obligations.

       "Commitment" means, as to any Bank and on each relevant date of
determination, the obligation of such Bank to make Loans to Borrower in an
aggregate principal amount at any one time outstanding not exceeding the amount
set forth opposite such Bank's name in Annex A under the caption "Commitment,"
as the same may be reduced from time to time pursuant to this Agreement, and
"Commitments" means two or more of the foregoing, as the context may require.





                                   Annex B-4
<PAGE>   67



       "Commitment Termination Date" means the earlier of (i) December 20, 1999
or (ii) the date upon which the Commitments of all Banks have been terminated
pursuant to the terms of this Agreement.

       "Companies" means Borrower, Parent Company, and all of their respective
present and future direct and indirect Subsidiaries, and "Company" means any
one of them.

       "Consolidated Borrowing Base" means an amount equal to 80% of the sum of
(i) the product of (a) 100% minus the applicable Dilution Factor, multiplied by
(b) the Eligible Purchased Accounts Receivable of the Borrower, plus (ii) (x)
the Eligible Trade Accounts Receivable of the Borrower minus (y) the sum of all
accounts payable to the LECs by Borrower in connection with fees for services
provided by the LECs in the ordinary course of business.

       "Consolidated Capital Expenditures" means, for any period, all capital
expenditures of the Companies determined on a consolidated basis made during
such period.

       "Consolidated Current Assets" means, at any time, the current assets of
the Companies determined on a consolidated basis.

       "Consolidated Current Liabilities" means, at any time, (i) the current
liabilities of the Companies determined, on a consolidated basis plus (ii) to
the extent not otherwise included in subparagraph (i), the principal amount of
the current portion of outstanding Loans.

       "Consolidated EBITDA" means, for any period, the net income (plus or
minus any extraordinary charges or credits as defined by GAAP and plus or minus
any losses or gains as defined by GAAP) of the Companies determined on a
consolidated basis plus (i) the aggregate amount of all income tax expense of
the Companies for such period, plus (ii) interest expense of the Companies
determined on a consolidated basis for such period with respect to the Loans
and all other borrowed-money Indebtedness, plus (iii) the interest component of
payments under Capital Lease Obligations, plus (iv) the aggregate amount
deducted in determining consolidated net income of the Companies determined on
a consolidated basis for such period for depreciation and amortization of
Property.

       "Consolidated Fixed Charges" means, for any period, the sum of (i) total
scheduled principal payments during such period on the Loans and on all other
borrowed-money Indebtedness (including the capital portion of payments under
Capital Lease Obligations), plus (ii) income tax expense of Companies
determined on a consolidated basis for such period, plus (iii) interest expense
of the Companies determined on a consolidated basis for such period with
respect to the Loans and with respect to all other borrowed-money Indebtedness
(including the interest component of payments under Capitalized Lease
Obligations).

       "Consolidated Tangible Net Worth" means, as of any date, the Tangible
Net Worth of the Companies determined on a consolidated basis.

       "Contested Claim" means any Tax, Indebtedness or other claim or
liability, (i) the validity or amount of which is being diligently contested in
good faith by any Company by appropriate proceedings being diligently
prosecuted, (ii) for which adequate reserves, if required by GAAP, have





                                   Annex B-5
<PAGE>   68


been established by such Company and (iii) with respect to which any right to
execute upon or sell any Property or assets of any Company has not matured or
has been and continues to be effectively enjoined, superseded or stayed.

       "Continuation/Conversion Notice" has the meaning set forth in Section
2.5(a).

       "Continuing Directors" means any member of the Board of Directors of
Parent Company on the date of this Agreement, any director elected since the
date thereof in any annual meeting of the shareholders upon the recommendation
of the Board of Directors of Parent Company or any other member of the Board of
Directors of Parent Company who will be recommended or elected to succeed a
Continuing Director by a majority of Continuing Directors who are then members
of the Board of Directors of Parent Company.

       "Credit Event" means the making or continuation of, or conversion into,
any Loan, or any extension thereof or other amendment or modification thereto.

       "Debtor Laws" means all applicable liquidation, conservatorship,
bankruptcy, moratorium, arrangement, receivership, insolvency, reorganization
or similar Laws, or general equitable principles, from time to time in effect,
affecting the Rights of creditors generally or providing for relief to debtors.

       "Default" means any of the events specified in Section 7.1, regardless
of whether there shall have occurred any passage of time or giving of notice or
both that would be necessary in order to constitute such event an Event of
Default.

       "Default Rate" means, at the time in question, the lesser of (i) the
Base Rate, as in effect for each day during such time, plus 5% and (ii) the
Maximum Rate.

       "Dilution Factor" means the monthly weighted average of the dilution
factors, (expressed as a per cent) calculated and reported by Borrower in
connection with all receivables purchased pursuant to Advanced Payment
Agreements, processed by Borrower and transmitted to the LECs; provided,
however, that no such monthly weighted average of such dilution factors shall
be based on collection experience more than 150 days old; and further provided
that no such monthly weighted average of such dilution factors shall be valid
for more than 30 days after its calculation by Borrower.

       "Dividends" means, in respect of any corporation, limited liability
company or similar Person, cash distributions or any other distributions
(whether in cash, Property or obligations) on, or in respect of, any class of
capital stock of such entity, except for distribution made solely in shares of
common stock.

       "Domestic Lending Office" means, with respect to any Bank, the office of
such Bank specified as its "Domestic Lending Office" opposite its name on Annex
A attached hereto and made a part hereof or such other office of such Bank as
such Bank may from time to time specify to each Borrower and the Agent.





                                   Annex B-6
<PAGE>   69


       "Eligible Purchased Accounts Receivable" means the accounts receivable
of Borrower purchased or otherwise acquired pursuant to Advanced Payment
Agreements with providers of pre-subscribed telecommunications services (i)
which meet Borrower's financial criteria and (ii) of which Borrower has no
notice of the bankruptcy or insolvency of such provider, nor any notice of such
provider's inability to pay its debts as they become due, meeting all of the
following criteria as of the date of any determination:  (a) the account
receivable shall be billed promptly after the performance of the services
giving rise to the account receivable; (b) the account receivable shall arise
from the performance by the obligee of the account receivable of services which
have been fully and satisfactorily performed; (c) the account receivable is
not, to the best of Borrower's knowledge, subject to set-off, counterclaim or
defense or to dispute, objection or complaint by the account debtor concerning
its liability on the account receivable; (d) the account receivable shall arise
in the ordinary course of business of the obligee thereof, and no notice of
bankruptcy or insolvency of the account debtor, nor any notice of such account
debtor's inability to pay its debts as they become due, has been received by
the obligee of such account receivable, and the collection or payment of the
account receivable is not, to the best of Borrower's knowledge, uncertain or
doubtful or subject to delay by reason of the account debtor's financial
condition; (e) the account receivable is not subject to any Lien superior to
the lien of Borrower; (f) the account debtor is not an Affiliate of the obligee
or Borrower; (g) the account receivable is subject to validation procedures
acceptable to the Agent; (h) the Dilution Factor applicable to the account
receivable is acceptable to the Agent; (i) the account debtor is not a non-USA
Person; and (j) the account receivable, together with all other accounts
receivable purchased or otherwise acquired by Borrower from any provider of
pre-subscribed telecommunications services, does not constitute in excess of
15% of the aggregate amount of all accounts receivable held by Borrower.

       "Eligible Trade Accounts Receivable" means the accounts receivable of
Borrower, other than those purchased pursuant to Advanced Payment Agreements,
meeting all of the following criteria as of the date of any determination:  (a)
the account receivable shall be due and payable not more than 90 days from the
date of the invoice or agreement evidencing the same; (b) the account
receivable shall be billed promptly after the performance of the services
giving rise to the account receivable and shall not remain unpaid for more than
90 days from the date of invoice; (c) the account receivable shall arise from
the performance by the obligee of the account receivable of services which have
been fully and satisfactorily performed; (d) the account receivable is not
subject to set-off, counterclaim or defense or to dispute, objection or
complaint by the account debtor concerning its liability on the account
receivable; (e) the account receivable shall arise in the ordinary course of
business of the obligee thereof, and no notice of bankruptcy or insolvency of
the account debtor, nor any notice of such account debtor's inability to pay
its debts as they become due, has been received by the obligee of such account
receivable; (f) the account debtor is not a director, officer, employee or
Affiliate of Borrower; (g) the account debtor's obligation to pay the account
receivable is not conditional upon such account debtor's approval or the
account receivable is not subject to any repurchase obligation or return right;
(h) the account debtor is not a non-USA Person and (i) which, together with all
other accounts receivable owed by such account debtor to Borrower, does not
constitute in excess of 15% of the aggregate amount of all accounts receivable
held by Borrower.

       "Environmental Complaint" means any third party (including private
parties, governmental agencies, and employees) action, lawsuit, claim, demand,
event, condition, report, investigation or proceeding which seeks to impose
liability for (i) noise; (ii) pollution or contamination of the air, surface
water, groundwater, or land; (iii) generation, handling, treatment, storage,
disposal, or





                                   Annex B-7
<PAGE>   70


transportation of Hazardous Materials; (iv) exposure to Hazardous Materials; or
(v) non-compliance with any Environmental Law.

       "Environmental Law" shall mean any federal, state, or local law,
statute, ordinance, or regulation pertaining to health, industrial hygiene, or
the environmental conditions, including without limitation, (i) the Resource
Conservation and Recovery Act, as amended by the Hazardous and Solid Waste
Amendments of 1984, as now or hereafter amended (42 U.S.C. Section  6901 et
seq.); (ii) the Comprehensive Environmental Response, Compensation and
Liability Act of 1980, as amended by the Superfund Amendments and
Reauthorization Act of 1986, as now or hereafter amended (42 U.S.C. Section
9601 et seq.); (iii) the Clean Water Act, as now or hereafter amended (33
U.S.C. Section  1251 et seq.); (iv) the Toxic Substances Control Act, as now or
hereafter amended (15 U.S.C. Section
 2601 et seq.); (v) the Clean Air Act, as now or hereafter amended (42 U.S.C.
Section  7401 et seq.), Texas Solid Waste Disposal Act (V.T.C.A.  Health and
Safety Code Section  361.001 et seq.) and the Texas Water Code (V.T.C.A. Water
Code Sections  26.001-26.407); (vi) all regulations promulgated under any of
the foregoing; (vii) any local, state or foreign law, statute, regulation or
ordinance analogous to any of the foregoing; and (viii) any other federal,
state, local, or foreign law (including any common law), statute, regulation,
or ordinance, regulating, prohibiting, or otherwise restricting the placement,
discharge, release, threatened release, generation, treatment, or disposal upon
or into any environmental media of any substance, pollutant, or waste which is
now or hereafter classified or considered to be hazardous or toxic to human
health or the environment.

       "Environmental Liability" means any claim, demand, obligation, cause of
action, accusation, allegation, order, violation, damage, injury, judgment,
penalty or fine, cost of enforcement, cost of remedial action or any other cost
or expense whatsoever, including reasonable attorneys' fees and disbursements,
resulting from the violation or alleged violation of any Environmental Law, the
storage, handling, transportation or release of Hazardous Materials, or the
imposition of any Environmental Lien.

       "Environmental Lien" means a Lien in favor of a Governmental Authority
or other Person (i) for any liability under an Environmental Law or (ii) for
damages arising from or costs incurred by such Governmental Authority or other
Person in response to a release or threatened release of hazardous or toxic
waste, substance or constituent into the environment.

       "ERISA" means the Employee Retirement Income Security Act of 1974, as
amended, together with all presently effective and future regulations issued
pursuant thereto.

       "Event of Default" has the meaning set forth in Section 7.1.

       "Exchange Act" shall mean the Securities Exchange Act of 1934, as
amended.

       "Excluded Subsidiaries" means any Subsidiary of Parent Company listed on
Schedule A hereto.

       "Federal Funds Rate" means, for any period, a fluctuating interest rate
per annum equal for each day during such period to the weighted average of the
rates on overnight Federal fund transactions with members of the Federal
Reserve System arranged by Federal funds brokers, as published for such day
(or, if such day is not a Business Day, on the next preceding Business Day) by
the Federal Reserve Bank of New York, or, if such rate is not so published for
any day which





                                   Annex B-8
<PAGE>   71


is a Business Day, the average of the quotations for such day on such
transactions received by the Agent from three Federal funds brokers of
recognized standing selected by it.

       "Financing Parties" has the meaning set forth in Section 10.8.

       "Fiscal Month,""Fiscal Quarter" and "Fiscal Year" refer to the fiscal
month, fiscal quarter and fiscal year, respectively, of Parent Company and each
of its Subsidiaries.

       "Frost" means The Frost National Bank, a national banking association.

       "GAAP" means generally accepted accounting principles set forth in the
opinions and pronouncements of the Accounting Principles Board and the American
Institute of Certified Public Accountants and statements and pronouncements of
the Financial Accounting Standards Board, or in such other statements by such
other entity as may be in general use by significant segments of the accounting
profession, which are applicable to the circumstances as of the date of
determination.

       "Governmental Authority" means, whether now or hereafter constituted
and/or existing, (i) any government or nation, (ii) any state, province,
commonwealth, territory, possession, county, parish, town, township, city or
municipality, (iii) any other Person or entity that exercises executive,
legislative, judicial, regulatory or administrative functions of, or pertaining
to, government, (iv) any political or other authority, district or subdivision
of any of the Persons or entities referred to in the preceding clauses (i),
(ii) and (iii), (v) any court, tribunal, panel, board, commission, department,
agency, bureau, examiner or instrumentality of the Persons or entities referred
to in the preceding clauses (i), (ii), (iii) and (iv), and (vi) any arbitrator,
mediator or arbitration and/or mediation panel, board or the like, whether
impaneled pursuant to Laws, by contract or otherwise.

       "Guarantee" means, directly or indirectly (without duplication): (i)
guarantee or guaranty, as applicable, an endorsement, an assumption, or an
undertaking, an understanding or a contingent agreement or other agreement
(hereinafter in this definition, the foregoing shall be collectively referred
to as "any agreement," or "any other agreement," as the context may require) to
purchase or acquire, or to furnish funds or Property for the payment or
maintenance of, or otherwise to be or become liable (contingently, irrevocably,
absolutely or otherwise) under or with respect to, or to perform or cause to be
performed, the Indebtedness (or any Property constituting security therefor),
other obligations and liabilities, net worth, capital requirements, working
capital, earnings, financial condition or position, or financial covenants of
any Person, or the redemption or repurchase obligations of any Person's capital
stock, warrants or stock or other equity, partnership or similar capital
equivalents, or any class or nature; (ii) a guarantee of, or any other
agreement for, the payment of Dividends or other distributions upon the stock,
equity, partnership or other interests of any Person; (iii) any agreement to
purchase, sell or lease (as lessee or lessor) Property, products, materials,
supplies or services primarily for the purpose of enabling a debtor to make
payment of its obligations or Indebtedness, or to provide assurances thereof to
any creditor or other obligee of a debtor; (iv) any agreement to assure a
creditor or other obligee against any loss, including but without limitation,
causing a bank or other Person to issue a letter of credit or other similar
instrument for the benefit of another Person; or (v) any agreement commonly
known as or referred to as a "comfort" or "keepwell" letter or agreement;
provided however, in no event shall "Guarantee" include endorsements for
collection or deposit made in the ordinary course of business.  The terms
"Guarantee" and "Guaranteed" used as a verb shall have a correlative meaning.





                                   Annex B-9
<PAGE>   72


       "Governing Documents" means (i) as to any corporation, the articles of
incorporation and bylaws of such corporation (including any amendments or
modifications), (ii) as to any limited liability company, the articles of
organization and regulations of such limited liability company (including any
amendments or modifications), (iii) as to any limited partnership, the
certificate of limited partnership and the limited partnership agreement of
such limited partnership (including any amendments or modifications) and (iv)
as to any general partnership, the partnership agreement of such partnership
(including any amendments or modifications).

       "Hazardous Discharge" means the happening of any event, status or
circumstance involving the use, storage, spill, transportation, removal,
disposal, discharge or cleanup of any Hazardous Material.

       "Hazardous Material" means (i) any hazardous substance defined in the
Comprehensive Response, Compensation and Liability Act 42 U.S.C.  Section 9601
et seq.; (ii) any substance the presence of which on any Property requires
reporting or remediation under any Environmental Law; (iii) gasoline, diesel
fuel, fuel oil, motor oil and any other petroleum hydrocarbons, including any
additives or other byproducts associated therewith; and (iv) asbestos and
asbestos-containing materials in any form.

       "Indebtedness" means, for any Person (without duplication), any
liability, indebtedness or obligation, contingent or otherwise, of such Person:
(i) for borrowed money (whether by loan or the issuance and sale of debt
securities or instruments or the sale of Property to another Person subject to
an understanding or agreement, contingent or otherwise, to repurchase such
Property from such Person); (ii) evidenced by bonds, notes, debentures or
similar instruments; (iii) representing the deferred purchase or acquisition
price of Property or services, including trade accounts payable; (iv) with
respect to amounts or obligations Guaranteed or Indebtedness of another secured
by a Lien on the Property of such Person, whether or not the respective
indebtedness or obligations so secured have been assumed by such Person; (v)
with respect to reimbursement of, or payment in respect to, letters of credit,
bankers' acceptances, surety or other bonds or similar instruments issued or
credit transactions; (vi) for any Guarantee of such Person; (vii) under, or in
respect of, an interest rate swap, cap or collar agreement or similar
arrangement providing for the transfer or mitigation of interest or currency
risks generally or under specific contingencies; (viii) under leases serving as
a source of financing or otherwise capitalized in accordance with GAAP; (ix)
under sales or other title retention agreements; (x) under, or in respect of,
any indemnity and similar obligations, howsoever arising, including,
indemnities incurred or arising in connection with the purchase, sale or use of
Property, the scope of which indemnity is unlimited, unqualified or
unquantifiable, or exceeds the fair market value of the Property being
purchased, sold or used, or pertains to Environmental Liability or to the
negligence, actions, omissions or other activities of any Person; (xi) under,
or in respect of, any partnership, joint venture or similar entity in which
such Person is a general partner, joint venturer or similar participant; (xii)
in respect of unfunded vested benefits under any Plan; (xiii) to redeem,
repurchase, retire or otherwise acquire any shares of capital stock, warrants,
stock equivalents or other evidences of equity of any class or nature of such
Person, or to set apart any money or other Property for a defeasance, sinking
or analogous fund for any Dividend or distribution thereon, or for any
redemption, repurchase, retirement or other acquisition thereof; (xiv) under,
or in respect of, Interest Rate Agreements or (xv) which would under GAAP be
shown on such Person's balance sheet as a liability.





                                   Annex B-10
<PAGE>   73


       "Interest Period" means with respect to each Borrowing consisting of a
LIBOR Loan, the period commencing on the date of such Borrowing and ending one,
three or six months thereafter, as Borrower may elect in the Notice of
Borrowing or Continuation/Conversion Notice; provided that:

              (i)    any Interest Period which would otherwise end on a day
       that is not a LIBOR Business Day shall be extended to the next
       succeeding LIBOR Business Day unless such LIBOR Business Day falls in
       another calendar month, in which case such Interest Period shall end on
       the immediately preceding LIBOR Business Day;

              (ii)   any Interest Period which begins on the last LIBOR
       Business Day of a calendar month (or on a day for which there is no
       numerically corresponding day in the calendar month at the end of such
       Interest Period) shall, subject to clause (iii) below, end on the last
       LIBOR Business Day of a calendar month; and

              (iii)  no Interest Period applicable to a Loan shall be elected
       that extends beyond the Commitment Termination Date.

       "Interest Rate Agreement" shall mean any interest rate swap agreement,
interest rate cap agreement, interest rate collar agreement, interest rate
futures contract, interest rate option contract or other similar agreement or
arrangement to which a Person is a party, designed to protect the Person
against fluctuations in interest rates.

       "Investment" in any Person means any investment, whether by means of
share purchase, loan, advance, extension of credit, capital contribution or
otherwise, in or to such Person, the guarantee of any Indebtedness of such
Person or the subordination of any claim against such Person to other
Indebtedness of such Person.

       "Issuing Bank" has the meaning set forth in the introductory paragraph
hereof.

       "Judgment" means any judgment, order, subpoena, levy, abstract,
mandamus, decree, injunction, restraining order or other directive, demand or
the like, of any Governmental Authority, howsoever issued by it (whether
pursuant to its equity rights or powers, or otherwise).

       "Laws" means all applicable statutes, laws, ordinances, regulations,
rules, directives, guidelines, interpretations, rulings, orders, requirements,
determinations, judgments, writs, injunctions, decrees and other similar
pronouncements or directives of any Governmental Authority, and "Law" means
each of the foregoing.

       "LC Documents" means, collectively, (i) each Letter of Credit, (ii) any
application, reimbursement agreement, pledge agreement, remarketing agreement,
note, and other agreements, documents, certificates and instruments now or
hereafter relating to such Letters of Credit, and (iii) the other documents,
instruments, agreements and certificates executed or delivered in connection
with the items in clauses (i) and (ii) preceding, as the same may be amended,
modified, supplemented, renewed, extended, increased, restated, refinanced,
refunded and/or replaced from time to time, with such changes to (i), (ii) and
(iii) as the Agent and the Issuing Bank shall have approved.





                                   Annex B-11
<PAGE>   74


       "LEC" means any regional Bell operating company (such as Southwestern
Bell), Bell operating company which operates as a Subsidiary or Affiliate of
any regional Bell operating company, independent local exchange company, credit
card company or provider or local telephone services which is a party to any
billing and collection agreement with Borrower, and "LECs" means two or more of
the foregoing as the context may require.

       "Legal Rights" means, with respect to a Person, and to such Person's
business, operations and Property, all licenses, permits, certificates
franchises, authorizations, consents, approvals, patents and patent rights,
trademarks and trademark rights, trade names and trade name rights, copyrights,
service marks, applications, registrations and other similar rights, privileges
and authorities, used or useful and required of such Person and/or for such
Person to own and/or operate its business and Property.

       "Lending Office" means, as to any Bank, its Domestic Lending Office or
its LIBOR Lending Office, as the context may require.

       "Letter of Credit" means any letter of credit issued pursuant to Section
2.18.

       "Letter of Credit Event" means any proceeding brought by or against
Borrower, or any event, occurrence or circumstance in respect to a Letter of
Credit, wherein the payment of such Letter of Credit is disputed, or the basis
for such payment is disputed, or assertions with respect to any of the
foregoing are made, including, without limitation, disputes between or
involving the respective account party and/or beneficiary of such Letter of
Credit, or the commencement of any injunctive action or relief by any Person in
connection therewith.

       "Letter of Credit Exposure" means, at any time without duplication, the
sum of (i) the aggregate undrawn amount of all unexpired Letters of Credit,
plus (ii) the aggregate unpaid amount of all Reimbursement Obligations due and
payable at such time in respect of previous drawings made under Letters of
Credit or under any LC Documents.

       "Letter of Credit Limit" means $5,000,000.

       "LIBOR Business Day" means any Business Day on which commercial banks
are open for international business in London.

       "LIBOR Lending Office" means, as to any Bank, its office, branch or
Affiliate identified in Annex A as its LIBOR Lending Office or such other
office, branch or Affiliate of such Bank as it may hereafter designate as its
LIBOR Lending Office by notice to Borrower and the Agent.

       "LIBOR Loan" means a Loan to be made or continued as or converted into
such a designated Loan pursuant to the Notice of Borrowing or
Continuation/Conversion Notice, as the case may be, which will bear interest at
the Adjusted London Interbank Offered Rate.

       "LIBOR Rate Borrowing" means a Borrowing consisting of a LIBOR Loan.

       "LIBOR Reserve Percentage" means, for any day, that percentage
(expressed as a decimal) which is in effect on such day, as prescribed by the
Board of Governors of the Federal Reserve





                                   Annex B-12
<PAGE>   75


System (or any successor) for determining the maximum reserve requirement for a
member bank of the Federal Reserve System in New York with deposits exceeding
five billion dollars in respect of "Eurocurrency Liabilities" (or in respect of
any other category of liabilities which includes deposits by reference to which
the interest rate on LIBOR Loans is determined or any category of extensions of
credit or other assets which includes loans by a non-United States office of
any Bank to United States residents).

       "Lien" means any lien, mortgage, tax lien, pledge, encumbrance,
Environmental Lien, easement, restriction, right-of-way, charge or adverse
claim affecting title or use of, or resulting in an encumbrance against,
Property of a Person, or a security interest, conditional sale or title
retention arrangement, or any other interest in Property designed to secure the
repayment of a liability or the performance of an obligation or agreement,
whether arising by agreement, under any Law or otherwise, including, without
limitation, any lease in the nature thereof, any option, right of first refusal
or other similar agreement to sell, and any filing of, or agreement to give,
any financing statement under the UCC or equivalent statute in any jurisdiction
or any other instrument that evidences the creation, perfection, continuation,
notice and/or other aspect of a present or future Lien or asserted Lien.

       "Litigation" means any proceeding, (judicial, arbitral, mediation or
otherwise) claim, complaint, demand, lawsuit, hearing, inquiry and/or
investigation conducted or threatened by or before any Governmental Authority.

       "Loan" means any advance by the Banks to Borrower pursuant to their
Commitments.

       "Loan Documents" means this Agreement, each Note, each Letter of Credit,
the Security Documents, the Interest Rate Agreements and any and all other
agreements (including, without limitation, pledge agreements and guaranty
agreements), documents, promissory notes, instruments (including, without
limitation, guaranty agreements), reports, opinions, requests, certificates,
notices, filings and all other documents, instruments, agreements and writings,
now or hereafter executed or delivered pursuant to, or in connection with, this
Agreement, or the transactions provided for herein or contemplated hereby, or
in or by any other Loan Document, each of the foregoing being in form, scope
and substance satisfactory to the Banks.

       "Loan Parties" means Borrower, Parent Company and each Subsidiary of
Parent Company which is now or hereafter becomes a part to a Guaranty Agreement
described on Annex C, and "Loan Party" means any one of them.

       "London Interbank Offered Rate" means, with respect to any Interest
Period, the rate per annum shown on page 3750 of the Dow Jones & Company
Telerate screen or any successor page as the composite offered rate for London
interbank deposits with a period equal to such Interest Period two LIBOR
Business Days before the first day of such Interest Period.  In the event that
the London Interbank Offered Rate is no longer published or reported as
specified above, then the parties shall use the rate of interest published in
The Wall Street Journal (Southwest Edition) in the "Money Rates" section as the
"London Interbank Offered Rates (LIBOR)" for a period of time equal or
comparable to the applicable Interest Period, as of two Business Days preceding
the date of Borrowing, in which case Borrower agrees it will no longer have the
option to choose 60 days as an Interest Period with respect thereto.





                                   Annex B-13
<PAGE>   76


       "Material Adverse Effect" means any circumstance or event which,
individually or in the aggregate with other circumstances or events, (i) could
have any material adverse effect whatsoever upon the validity, performance,
perfection or enforceability of any Loan Documents, or (ii) could be material
and adverse to the financial condition, business, operations or prospects of
the Companies, taken as a whole, or the Property of the Companies, taken as a
whole, (iii) could impair the ability of any Company to fulfill promptly and
completely its obligations under any of the Loan Documents to which is a party,
or (iv) could result in or cause a Default or an Event of Default.

       "Maximum Rate" means, with respect to each of the Agent and the Banks
and on any and with respect to each day, the maximum lawful non-usurious rate
of interest (if any) which, under Applicable Law, it is permitted or authorized
to contract for, charge, collect, receive, take or reserve from Borrower on its
Notes or other Obligations owed or owing to it, as the case may be, from time
to time in effect, including changes in such Maximum Rate attributable to
changes under Applicable Law which permit a greater rate of interest to be
contracted for, charged, collected, received, taken or reserved as of the
effective dates of the respective changes.

       "Monthly Date" means the 1st day of each calendar month beginning
February 1, 1997.

       "Negative Pledge" means any term, provision, agreement, contract or
undertaking that, directly or indirectly, (i) precludes or restricts, or
purports to preclude or restrict, the imposition or voluntary creation of, a
Lien on Property, or (ii) upon the imposition or voluntary creation of a Lien
on Property, requires the owner, lessee or other interest holder therein or
thereto to incur an obligation (payment, performance, creation of a Lien or
otherwise) to a Person, or requires such owner, lessee or other interest holder
to provide, or cause to be provided, any assurances or security to a Person,
which assurances and security did not theretofore exist and/or was not
theretofore required, whether such assurances or security consist of
collateral, guaranties, modifications or supplements to then existing
agreements, new agreements, or otherwise.

       "Net Cash Proceeds" means an amount equal to all cash received by Parent
Company, directly or indirectly, with respect to a Qualified Offering, less all
reasonable arm's-length costs and expenses (including reasonable investment
banking, legal and accounting fees) incurred in connection therewith.

       "Note" means a promissory note executed by Borrower, substantially in
the form of Exhibit E hereto and otherwise in form and substance satisfactory
to the Agent, payable to the order of each Bank and evidencing the obligation
of Borrower to repay Loans made to it by such Bank.

       "Notice of Borrowing" has the meaning set forth in Section 2.2(a).

       "Notice of Default" has the meaning set forth in Section 8.3.

       "Obligations" means all obligations, indebtedness, fees, expenses,
costs, indemnities and other indemnification obligations, and liabilities of
Borrower to the Agent and the Banks, now existing or hereafter arising, whether
direct or indirect, related or unrelated, fixed or contingent, liquidated or
unliquidated, joint, several or joint or several, or otherwise, and all
renewals, extensions, increases, refinancings, rearrangements or modifications
thereof, or any part thereof, arising pursuant to, or in connection with, this
Agreement or any other Loan Document (including, without limitation and without
duplication, the Letters of Credit, the Letter of Credit Exposure and





                                   Annex B-14
<PAGE>   77


the Reimbursement Obligations), and all interest accruing thereon
(including, without limitation, interest which, but for the filing of a
petition in bankruptcy with respect to Borrower, would accrue on such
Obligations), and attorneys' fees incurred in the enforcement or collection
thereof.

       "Original Loan Agreement" has the meaning set forth in Section 10.21.

       "PBGC" means the Pension Benefit Guaranty Corporation, and any successor
to all or any of the Pension Benefit Guaranty Corporation's functions under
ERISA.

       "Participant" has the meaning set forth in Section 10.7(c).

       "Permitted Acquisition" has the meaning set forth in Section 6.11.

       "Permitted Indebtedness" has the meaning stated in Section 6.2.

       "Permitted Liens" means: (i) Liens imposed by mandatory provisions of
Law such as carrier's, materialmen's, mechanics', warehousemen's, landlord's
and other like Liens arising in the ordinary course of business, securing
Indebtedness not yet due, (ii) Liens for Taxes, if the same are not yet due and
payable or qualify as a Contested Claim, (iii) encumbrances consisting of minor
zoning restrictions, easements or other restrictions on the use of real
Property, provided that such items do not or will not impair or interfere with
the use of such Property for the purposes intended or the value thereof, and
(iv) pledges or deposits in connection with or to secure worker's compensation,
unemployment insurance, pensions or other employee benefits, or public or
statutory obligations.

       "Person" includes any individual, corporation, company, joint venture,
general or limited partnership, trust, organization, association, limited
liability partnership, limited liability company or other entity (whether or
not incorporated), or Governmental Authority.

       "Plan" means any plan subject to Title IV of ERISA and maintained at any
time since January 1, 1986 for employees of any Company or of any member of a
"controlled group of corporations" or "trade or business," as such terms are
defined in Section 414(b) or (c) of the Code, of which any Company is a member,
or any plan subject to Title IV of ERISA to which any Company is required to
contribute, or has been required to contribute at any time since January 1,
1986, on behalf of its employees.

       "Property" means any interest in any kind of property or asset, whether
real, personal or mixed, or tangible or intangible (including, without
limitation, Legal Rights).

       "Purchaser" has the meaning set forth in Section 10.7(d).

       "Qualified Bank" means any commercial bank located in the USA, which is
organized under the laws of the USA or any state thereof, insures its deposits
with the Federal Deposit Insurance Corporation (or any successor) and has
capital, surplus and undivided profits aggregating at least $100,000,000 as of
the date of such commercial bank's most recent financial report.

       "Qualified Debt Offering" means any issuance or sale by Parent Company
in a public or private sale of promissory notes, debentures or other debt
obligations of Parent Company provided





                                   Annex B-15
<PAGE>   78


that (A) such debt obligations are issued or sold for cash only, (B) the Net
Cash Proceeds of the issuance or sale are applied to repay certain Loans in
accordance with Section 2.8(b), (C) such debt obligations do not mature or
permit principal payments prior to the December 20, 1999, (E) such debt
obligations are unsecured, and (F) all terms and conditions of such debt
obligations, including, but not limited to, the payment of principal thereunder
and the representations and warranties contained therein, are approved in
writing by all the Banks.

       "Qualified Offering" means a (i) Qualified Debt Offering or (ii) any
issuance or sale by Parent Company in a public or private sale of its shares of
capital stock, excluding, however, the issuance or sale of Parent Company's
common stock pursuant to restricted and other stock grants, stock options and
warrants issued by Parent Company to its officers, directors, employees and
consultants of the Companies as part of their compensation agreements, programs
and plans.

       "Quarterly Date" means each March 1, June 1, September 1 and December 1
beginning March 1, 1997.

       "Recurring Capital Expenditures" means, for each Fiscal Quarter, the
following amounts:

================================================================================
                                                                     Amount
- --------------------------------------------------------------------------------
  Each Fiscal Quarter ending on or before September 30, 1997        $500,000 
- --------------------------------------------------------------------------------
  Each Fiscal Quarter ending on or before September 30, 1998,       $556,250
  but after September 30, 1997
- --------------------------------------------------------------------------------
  Each Fiscal Quarter ending after September 30, 1998               $625,000
================================================================================

       "Regulation D," "Regulation G," "Regulation T," "Regulation U" and
"Regulation X" mean Regulation D, G, T, U or X, as the case may be, of the
Board of Governors of the Federal Reserve System, or any successor or other
regulation hereafter promulgated by said Board to replace the prior Regulation
D, G, T, U or X and having substantially the same function.

       "Reimbursement Obligations" means, at any date, the obligations of
Borrower then outstanding, or which may thereafter arise, in respect of Letters
of Credit then outstanding, under Section 2.18 to reimburse the Issuing Bank
for the amount paid by the Issuing Bank in respect of a drawing under a Letter
of Credit or any other amounts payable under any of the LC Documents.

       "Required Banks" means, as of the date of any determination, Banks that
hold at least 66 2/3% of the Commitments or, if the Commitments shall have been
terminated, holding Notes and having issued (or purchased participations in)
Letters of Credit evidencing 66 2/3% of the sum of the aggregate unpaid
principal amount of the Loans and unexpired Letters of Credit.

       "Rights" means rights, remedies, powers and privileges.

       "Security Documents" means (i) this Agreement, (ii) all security
agreements, (ii) all memoranda, consents, waivers, security agreements,
assignments, collateral assignments, pledge agreements, financing statements,
continuation statements, registrations and other filings, agreements,
instruments and documents that create, perfect, continue and/or otherwise
provide, in whole or part,





                                   Annex B-16
<PAGE>   79


for Liens in the Collateral (or any part thereof), and (iv) all guaranty
agreements in favor or for the benefit of the Banks, each of the foregoing
being in form, scope and substance satisfactory to the Agent; which Security
Documents include, without limitation, the security agreements, stock pledge
agreements and guaranty agreements listed on Annex C hereto.

       "Subsidiary" means, for any Person, any corporation or other entity
(including, without limitation, any partnership or joint venture) (i) of which
at least a majority of the securities or other ownership interests having by
the terms thereof ordinary voting power to elect a majority of the board of
directors or other Persons having similar powers and/or performing similar
functions of such corporation or other entity (irrespective of whether or not
at any time securities or other ownership interests of any class or classes of
such corporation or other entity shall have or might have voting power by
reason of the happening of any contingency) is at the time directly or
indirectly owned or controlled by such Person or one or more Subsidiaries of
such Person, or (ii) of which such Person is a general partner, joint venturer
or similar capacity.

       "Tangible Net Worth" means, as of any date, the total shareholders'
equity (including common stock and preferred stock [other than mandatorily
redeemable stock] at stated value, additional paid-in capital and retained
earnings after deducting treasury stock) which would appear on a balance sheet
of a Person prepared as of such date in accordance with GAAP, less the sum of
the following:  (i) deferred assets, other than prepaid insurance and prepaid
taxes, (ii) intellectual property rights, (iii) goodwill and experimental
expenses, (iv) unamortized debt discount expense, (v) assets located, and notes
and receivables due from obligors domiciled, outside of the USA and (vi) costs
in excess of fair value of the net assets acquired.

       "Taxes" means all taxes, assessments, fees, levies, imposts, duties,
penalties or other charges of any nature whatsoever from time to time or at any
time imposed by any Law or any Governmental Authority, whether on income,
profits, Property, sales, use, excise, franchises, capital, ownership,
operations or otherwise.

       "Temporary Cash Investment" means any Investment in (i) direct
obligations of the USA or any agency thereof, or obligations fully guaranteed
by the USA or any agency thereof (including indirect investments in such
obligations through repurchase agreements with the Agent or any Qualified
Bank), provided that such obligations mature within 30 days of the date of
acquisition thereof, (ii) commercial paper rated in the highest grade by two or
more national credit rating agencies and maturing not more than 30 days from
the date of acquisition thereof, (iii) repurchase agreements and time deposits
with, and certificates of deposit and banker's acceptances issued by, the Agent
or any other Qualified Bank, (iv) commercial paper maturing not more than 30
days from the acquisition thereof issued by any Bank (or the parent of any
Bank) and (v) Eurodollar investments made available through any Bank.

       "Transferee" has the meaning set forth in Section 10.7(e).
       
       "Type" has the meaning set forth in Section 1.2(f).

       "UCC" means the Uniform Commercial Code of the State of Texas and of any
other state to the extent Texas Law requires application of the same.

       "UCP" has the meaning set forth in Section 2.18(b).





                                   Annex B-17
<PAGE>   80


       "USA" means the United States of America.

       "Voting Shares" of any corporation means shares of any class or classes
(however designated) having ordinary voting power for the election of at least
a majority of the members of the Board of Directors (or other governing bodies)
of such corporation.





                                   Annex B-18
<PAGE>   81


                                    ANNEX C

                             CONDITIONS PRECEDENT:
                 INITIAL LOAN (AND/OR INITIAL LETTER OF CREDIT)

       (a)    Agreement and Schedules.  This Agreement duly executed by
Borrower and Parent Company, and all Schedules, duly and fully completed, that
are provided for in this Agreement.

       (b)    Notes.  A Note duly executed by Borrower in favor of each Bank in
the respective amount of such Bank's Commitment.

       (c)    Security Documents.  Security Documents duly executed by each
Company, as applicable, as follows:

              (i) A Guaranty Agreement executed by each Subsidiary of Parent
       Company (other than Borrower and any Excluded Subsidiary) in the form of
       Exhibit F, securing the obligations described therein, including the
       Obligations;

              (ii) a Guaranty Agreement executed by Parent Company in the form
       of Exhibit G, securing the obligations described therein, including the
       Obligations;

              (iii) a Stock Pledge Agreement executed by Parent Company
       securing the obligations described therein, including the Obligations,
       in the form of Exhibit H; and

              (iii) a General Security Agreement duly executed by Borrower
       substantially in the form of Exhibit I and otherwise in form, scope and
       substance satisfactory to Agent, securing the obligations described
       therein, including the Obligations.

       (d)    Opinion of Counsel to the Companies.  Opinion of legal counsel
for the Companies in form acceptable to the Agent.

       (e)    Notice of Borrowing and Other Certificates.  A Notice of
Borrowing in the form of Exhibit A duly completed and executed by Borrower and
a Compliance Certificate in the form of Exhibit C duly completed and executed
by Parent Company.

       (f)    Secretary Certificate.  With respect to each Company, a
Certificate signed by the secretary of such Company, which secretary's office
and signature shall be confirmed by another officer of such Company, dated and
effective as of the Closing Date attaching thereto or containing therein, and
certifying as to the following:  (i) corporate resolutions, as in effect and
neither revoked nor rescinded, duly adopted by the board of directors of such
Company authorizing the execution, delivery and performance of the Loan
Documents to which it is or will be a party, and the transactions contemplated
thereby; (ii) true and correct copies of the charter, bylaws and other internal
governance documents, as amended and in effect, of such Company; and (iii)
names, incumbency and specimen signatures of the officers of such Company
authorized to execute and deliver the Loan Documents to which such Company is a
party.





                                   Annex C-1
<PAGE>   82


       (g)    Official Certificates.  With respect to each Company,
Certificates as to incorporation, existence and good standing for such Company
issued by the Secretary of State (and/or other appropriate official) of the
state of incorporation of such Company and certificates of foreign
qualification and good standing (or other similar instruments) for such
Company, issued by the Secretary of State (and/or other appropriate official)
of each of the states wherein such Company is or should be qualified to do
business as a foreign corporation, each of the foregoing certificates being
dated within 10 days prior to the date of the Closing Date.

       (h)    Articles of Incorporation, Charter and Bylaws.  A copy of the
Certificate or Articles of Incorporation of each Company and all amendments
thereto, certified by the Secretary of State of the state of incorporation of
such Company as being true, correct and complete, and being dated within 10
days prior to the Closing Date.

       (i)    Litigation Report.  A report of counsel to each Company
describing all pending or threatened Litigation by or against any Company or
any of its Property (including Litigation for which any Company will be
responsible after the Closing Date). There shall be no outstanding order or
injunction of any Governmental Authority which would prohibit (i) the
execution, delivery or performance, now or hereafter, of any Loan Document or
(ii) any of the transactions contemplated by the Loan Documents.

       (j)    Environmental Reports.  Copies of all environmental surveys or
reports relating to real Property owned or leased by any Company (i) which have
heretofore been performed or prepared (each of which is described in Schedule
4.20 hereof) and (ii) additional reports or surveys in form, scope and
substance satisfactory to the Agent.

       (k)    Insurance Certificates.  A certificate from each insurer or duly
authorized insurer's Agent of each Company setting forth a listing of all
insurance coverage of such Company and reflecting that the policies evidencing
such coverage conforms to the requirements of this Agreement and each of the
other Loan Documents, including, without limitation, loss payable endorsements
in favor of the Agent and notification of cancellation and modification
endorsements as specified in Section 5.10.  In addition, each Company shall
deliver a certificate executed by an Authorized Officer of such Company setting
forth the insurance obtained by such Company in accordance with the
requirements of Section 5.10 and certifying that such insurance is in full
force and effect and that all premiums then due and payable thereon have been
paid.

       (l)    Financial Statements.  Copies of financial statements of the
Companies for the most recent period required under Section 5.1.

       (m)    UCC Reports.  Copies of the results of Uniform Commercial Code
searches showing all financing statements and other documents or instruments on
file against each Company in the appropriate central and local offices of the
relevant jurisdictions, each such search to be through a search period ending
as of a date no more than 10 days prior to the Closing Date.

       (n)    Regulatory and Other Approvals.  Evidence that all necessary
approvals or consents of Governmental Authorities and all other Persons have
been obtained.





                                   Annex C-2
<PAGE>   83


       (o)    Compliance with Laws.  Evidence that each Company has complied
with all Laws necessary to consummate the transactions contemplated by this
Agreement and each of the other Loan Documents.

       (p)    Fees.  Payment of (i) the facility fees payable to the Agent on
the Closing Date by Borrower, and (ii) fees of counsel to the Banks payable by
Borrower in connection with the preparation, negotiation and closing of the
transactions contemplated by this Agreement.

       (q)    Additional Documentation.  Such additional approvals, opinions,
documents, instruments, reports, certifications and/or agreements as the Agent,
the Banks or their counsel may reasonably request.





                                   Annex C-3

<PAGE>   1
                                                                    EXHIBIT 10.3

                                PARENT GUARANTY


              This Parent Guaranty (the "Guaranty") is made as of the 20th day
of December, 1996 by BILLING INFORMATION CONCEPTS CORP., a corporation
organized under the laws of the State of Delaware (the "Guarantor"), in favor
of THE FROST NATIONAL BANK, a national banking association ("Frost Bank") and
its successors and assigns, as agent (the "Agent") for the equal and ratable
benefit of the banks and other financial institutions listed on the signature
pages of and any other bank or financial institution that may hereafter become
a party to the hereinafter described Credit Agreement in accordance with the
terms thereof (hereinafter collectively referred to as the "Banks").

                             PRELIMINARY STATEMENT

              1.     Frost Bank, individually, as the Issuing Bank and the
Agent, and the other Banks have entered into a Credit Agreement dated as of
December 20, 1996 (as it may hereafter be amended or otherwise modified from
time to time, the "Credit Agreement") with BILLING INFORMATION CONCEPTS, INC.,
a Delaware corporation ("Borrower"), and Guarantor.  Borrower is a wholly owned
Subsidiary of Guarantor.  The Guarantor will derive substantial benefit,
whether directly or indirectly, from the making of the Loans and the issuing of
Letters of Credit by the Banks pursuant to the terms and conditions set forth
in the Credit Agreement.  It is a condition precedent to the effectiveness of
the Credit Agreement and the making of the Loans by the Banks under the Credit
Agreement that the Guarantor shall have executed and delivered this Guaranty.
Unless otherwise defined herein, the capitalized terms used herein which are
defined in the Credit Agreement shall have the meanings specified therein.

       NOW, THEREFORE, in consideration of the premises and other good and
valuable consideration, the adequacy, receipt and sufficiency of which are
hereby acknowledged, the Guarantor hereby agrees as follows:

       SECTION 1.  Guaranty.  Subject to Section 22 hereof, the Guarantor
hereby unconditionally and irrevocably (a) guarantees the punctual payment when
due (following any applicable grace period or opportunity to cure), whether at
stated maturity, by acceleration, by prepayment or otherwise, of all
obligations to the Agent and the Banks now or hereafter existing under the
Credit Agreement, the Notes and all other Loan Documents, whether for
principal, interest, prepayment premium, fees, expenses, taxes, costs, losses,
compensation, reimbursements or any other amount payable to the Agent and the
Banks under the terms of the Credit Agreement, the Notes and the other Loan
Documents, and (b) agrees to pay any and all expenses (including, without
limitation, reasonable counsel fees and expenses) incurred by the Agent and the
Banks in enforcing any rights under this Guaranty (all of the above being
hereinafter called the "Obligations").

       SECTION 2.  Guaranty Absolute.  The Guarantor guarantees that the
Obligations will be paid strictly in accordance with the terms of the Credit
Agreement, the Notes and all other Loan Documents (subject to any applicable
grace period or opportunity to cure), regardless of any law, regulation or
order now or hereafter in
<PAGE>   2
effect in any jurisdiction affecting any of such terms or the rights of the
Banks with respect thereto.  The liability of the Guarantor under this Guaranty
shall be absolute and unconditional irrespective of:

       (a)    any lack of validity or enforceability of or defect or deficiency
in the Credit Agreement, the Notes, the Letters of Credit or any of the other
Loan Documents;

       (b)    any change in the time, manner, terms or place of payment of, or
in any other term of, all or any of the Obligations, or any other amendment or
waiver of or any consent to departure from the Credit Agreement, the Notes, the
Letters of Credit or any of the other Loan Documents;

       (c)    any sale, exchange, release or non-perfection of any property
standing as security for the liabilities hereby guaranteed or any liabilities
incurred directly or indirectly hereunder or any set-off against any of said
liabilities, or any release or amendment or waiver of or consent to departure
from any other guaranty, for all or any of the Obligations;

       (d)    any change in the existence, structure or ownership of the
Guarantor or any other Company, or any insolvency, bankruptcy, reorganization
or other similar proceeding affecting such Company or such Company's assets;

       (e)    the existence of any claim, set-off or other rights which the
Guarantor may have at any time against any other Company, the holder or holders
of the Notes, the issuers of the Letters of Credit or any other Person, whether
or not arising in connection with this Guaranty, the Credit Agreement, the
Notes, the Letters of Credit or any other Loan Document; provided that nothing
contained herein shall prevent the assertion of any such claim by separate suit
or compulsory counterclaim;

       (f)    failure, omission, delay, neglect, refusal or lack of diligence
by any Bank or the Agent or any other Person to assert, enforce, give notice of
intent to exercise, or any other notice with respect to, or exercise any right,
privilege, power or remedy conferred on any Bank or the Agent or any other
Person in any of the Loan Documents or by law or action on the part of any Bank
or the Agent or any other Person granting indulgence, grace, adjustment,
forbearance or extension of any kind to Guarantor, any other Company or any
other Person;

       (g)    release, surrender, exchange, subordination or loss of any
security or lien priority under any of the Loan Documents or in connection with
the Obligations;

       (h)    release, modification or waiver of, or failure, omission, delay,
neglect, refusal or lack of diligence to enforce, any guaranty, pledge,
mortgage, deed of trust, security agreement, lien, charge, insurance agreement,
bond, letter of credit or other security device, guaranty, surety or indemnity
agreement whatsoever;

       (i)    failure by any Bank, the Agent or any other Person to notify, or
timely notify, the Guarantor of any default, event of default or similar event
(however denominated) under any of the Loan Documents, any renewal, extension,
supplementing, modification, rearrangement, amendment, restatement,
replacement, cancellation, rescission, revocation or reinstatement (whether or
not material) or assignment





                                      -2-
<PAGE>   3
of any part of the Obligations, release or exchange of any security, any other
action taken or not taken by any Bank or the Agent against the Guarantor, any
other Company or any other Person or any direct or indirect security for any
part of the Obligations, any new agreement between any Bank or the Agent and
any other Company or any other Person or any other event or circumstance.
Except as required by applicable law or as otherwise provided in the Loan
Documents, neither the Agent nor any Bank has any duty or obligation to give
the Guarantor (in its capacity as a guarantor hereunder) any notice of any kind
under any circumstances whatsoever with respect to or in connection with the
Obligations or the Loan Documents; or

       (j)    any other circumstance which might otherwise constitute a defense
available to, or a discharge of any other Company or any other Person
(including any guarantor) in respect of the Obligations, other than payment in
full of the Obligations.

This Guaranty shall continue to be effective or be reinstated, as the case may
be, if at any time any payment of any of the Obligations is annulled, set
aside, invalidated, declared to be fraudulent or preferential, rescinded or
must otherwise be returned, refunded or repaid by the Banks or the proceeds of
collateral are required to be returned by the Banks upon the insolvency,
bankruptcy, dissolution, liquidation or reorganization of any other Company, or
upon or as a result of the appointment of a receiver, intervenor or conservator
of, or trustee or similar officer for, any other Company or any substantial
part of such Company's respective property or otherwise, all as though such
payment or payments had not been made.  The obligations of the Guarantor under
this Guaranty shall not be subject to reduction, termination or other
impairment by reason of any setoff, recoupment, counterclaim or defense or for
any other reason.

       SECTION 3.  Continuing Guaranty.  This is a continuing Guaranty, and all
extensions of credit and financial accommodations heretofore, concurrently
herewith or hereafter made by the Banks and the Agent to Borrower and all
indebtedness of Borrower now owned or hereafter acquired by the Banks and the
Agent in connection with the transactions contemplated under the Credit
Agreement shall be conclusively presumed to have been made or acquired in
acceptance hereof.

       SECTION 4.  Waiver.  This is an absolute Guaranty of payment and not of
collection, and the Guarantor hereby waives (a) promptness, diligence, notice
of acceptance, presentment, demand, protest, notice of protest and dishonor,
notice of intent to accelerate, notice of acceleration and any other notice
with respect to any of the Obligations and this Guaranty; and (b) any
requirement that the Agent or any Bank protect, secure, perfect or insure any
security interest or Lien on any property subject thereto or exhaust any right
or take any action against any other Company or any other Person or any
Collateral or that any other Company or any other Person be joined in any
action hereunder.  Should the Agent or any Bank seek to enforce the obligations
of the Guarantor hereunder by action in any court, the Guarantor waives any
necessity, substantive or procedural, that a judgment previously be rendered
against Borrower or any other Person, or that any action be brought against any
other Company or any other Person, or that any other Company or any other
Person should be joined in such cause.  Such waiver shall be without prejudice
to the Agent or any Bank at their option to proceed against any other Company
or any other Person, whether by separate action or by joinder.





                                      -3-
<PAGE>   4
       SECTION 5.  Several Obligations. The obligations of the Guarantor
hereunder are several from any other Company or any other Person, and are
primary obligations concerning which the Guarantor is the principal obligor.
The Guarantor agrees that this Guaranty shall not be discharged except by
complete performance of the Obligations of Borrower under the Notes, the Credit
Agreement and the other Loan Documents and the obligations of the Guarantor
hereunder.  The obligations of the Guarantor hereunder shall not be affected in
any way by any receivership, insolvency, bankruptcy or other proceedings
affecting any other Company or any other Person or any of such Company's or
such Person's assets, or the release or discharge of any other Company or any
other Person from the performance of any obligation contained in any promissory
note or other instrument issued in connection with, evidencing or securing any
indebtedness guaranteed by this instrument, whether occurring by reason of law
or any other cause, whether similar or dissimilar to the foregoing.

       SECTION 6.  Subrogation.  The Guarantor will not exercise any rights
which it may acquire by way of subrogation under this Guaranty, by any payment
made hereunder or otherwise, until the termination of the obligations of the
Banks to make Loans and issue Letters of Credit under the Credit Agreement and
the indefeasible payment in full thereafter of all the Obligations.  If any
amount shall be paid to the Guarantor on account of such subrogation rights at
any time when the Banks are obligated to make Loans and issue Letters of Credit
under the Credit Agreement or when all the Obligations shall not have been
indefeasibly paid in full, such amount shall be held in trust for the benefit
of the Banks and shall forthwith be paid to the Agent to be applied to the
Obligations in such order as the Agent shall select.  If (a) the Guarantor
shall make payment to the Agent of all or any part of the Obligations and (b)
the obligations of the Banks to make Loans and issue Letters of Credit under
the Credit Agreement shall be terminated and all of the Obligations shall be
paid in full thereafter, the Agent will, at the Guarantor's request, execute
and deliver to the Guarantor appropriate documents, without recourse and
without representation or warranty, necessary to evidence the transfer by
subrogation to the Guarantor of any interest in the Obligations resulting from
such payment by the Guarantor.

       SECTION 7.  Subordination of Borrower's Obligations to the Guarantor.
The Guarantor agrees that if, for any reason whatsoever, Borrower now or
hereafter owes any indebtedness, directly or indirectly, to the Guarantor, or
the Guarantor now or hereafter owes any indebtedness, directly or indirectly,
to any other guarantor of the Obligations, all such indebtedness, together with
all interest thereon and fees and other charges in connection therewith, and
all Liens securing any such indebtedness shall at all times be second,
subordinate and inferior in right of payment, in lien priority and in all other
respects to the Obligations and the fulfillment of any of the Guarantor's
obligations hereunder or under any of the other Loan Documents.  The provisions
of this Section 7 are in addition to, and cumulative of, any other provisions
contained in any other Loan Document or other document, instrument or writing.

       SECTION 8.  Stay of Acceleration.  If acceleration of the time for
payment of any amount payable by Borrower under the Credit Agreement or the
Notes is stayed upon the insolvency, bankruptcy or reorganization of Borrower,
all such amounts otherwise subject to acceleration under the terms of the
Credit Agreement shall nonetheless be payable by the Guarantor hereunder
forthwith on demand by the holder or holders of the Notes.  The Guarantor's
Obligations under this Guaranty shall not be limited by





                                      -4-
<PAGE>   5
any valuation, estimation or disallowance made in connection with any
proceedings filed under the United States Bankruptcy Code.

       SECTION 9.  Representations and Warranties. The Guarantor hereby
represents and warrants as follows:

       (a)    This Guaranty is, and all other documents and instruments
executed in connection herewith when delivered will be, legal, valid and
binding obligations of the Guarantor, enforceable against the Guarantor in
accordance with their respective terms, except as such enforceability may be
(i) limited by the effect of any Debtor Laws and (ii) subject to the effect of
general principles of equity (regardless of whether such enforceability is
considered in a proceeding in equity or at law).

       (b)    Upon giving effect to (a) the execution of this Guaranty and (b)
the consummation of the transactions contemplated under this Guaranty, the
following are true and correct after diligent investigation:

              (i)    The fair saleable value of the assets of the Guarantor
       exceeds the amount that will be required to be paid on or in respect of
       the existing debts and other liabilities (including, without limitation,
       pending or overtly threatened litigation in amounts in excess of
       effective insurance coverage and all other contingent liabilities) of
       the Guarantor as they mature.

              (ii)   The assets of the Guarantor do not constitute unreasonably
       small capital for the Guarantor to carry out its business as now
       conducted and as proposed to be conducted including the capital needs of
       the Guarantor, taking into account the particular capital requirements
       of the business conducted by the Guarantor, and projected capital
       requirements and capital availability thereof.

              (iii)  The Guarantor does not intend to incur debts beyond its
       ability to pay such debts as they mature (taking into account the timing
       and amounts of cash to be received by the Guarantor, and of amounts to
       be payable on or in respect of debt of the Guarantor).

              (iv)   The fair saleable value of the assets of the Guarantor is
       greater than the total fair value of the liabilities, including
       contingent, subordinated, absolute, fixed, matured or unmatured, and
       liquidated or unliquidated liabilities, of the Guarantor.

       (c)    The Guarantor has determined that its liability and obligation
under this Guaranty may reasonably be expected to substantially benefit it
directly or indirectly, and its board of directors has made that determination.
Borrower and the Guarantor are mutually dependent on each other in the conduct
of their respective businesses and are, and do business together with the other
Companies as, an integrated business enterprise. The maintenance and
improvement of Borrower's financial condition is vital to sustaining the
Guarantor's business and the transactions contemplated in the Credit Agreement
produce distinct and identifiable financial and economic direct or indirect
benefits to the Guarantor.  Such identifiable benefits include the general
improvement of the Guarantor's financial and economic condition. The Guarantor
has had full and complete access to the Loan Documents and all other papers
executed by any other





                                      -5-
<PAGE>   6
Company or any other Person in connection with the Obligations, has reviewed
them and is fully aware of the meaning and effect of their contents. The
Guarantor is fully informed of all circumstances which bear upon the risks of
executing this Guaranty and which a diligent inquiry would reveal. It has
adequate means to obtain from each Company on a continuing basis information
concerning the financial condition of the Companies, and is not depending on
the Agent or any Bank to provide such information, now or in the future. It
agrees that neither the Agent nor any Bank shall have an obligation to advise
or notify it or to provide it with any such data or information.  The execution
and delivery of this Guaranty is not a condition precedent (and neither the
Agent nor any Bank has in any way implied that the execution of this Guaranty
is a condition precedent) to the Agent's or any Bank's making, extending or
modifying any loan or any other financial accommodation to or for the
Guarantor.

       (d)    No bankruptcy or insolvency proceedings are pending or
contemplated by or against the Guarantor.

       SECTION 10.  Amendments, Etc.  No amendment or waiver of any provision
of this Guaranty nor consent to any departure by the Guarantor therefrom shall
in any event be effective unless the same shall be in writing and signed by the
Banks and then such waiver or consent shall be effective only in the specific
instance and for the specific purpose for which given; provided, however, that
no amendment, waiver or consent shall, unless in writing and signed by all of
the Banks, limit the liability of the Guarantor hereunder.

       SECTION 11.  Notices, Etc.  All notices and other communications
provided for hereunder shall be in writing (including telegraphic, telex,
facsimile or cable communication) and mailed, telegraphed, telexed,
transmitted, cabled or delivered, if to the Guarantor, at the address for the
Guarantor set forth on the signature page hereof; if to the Agent or any Bank,
at the address for the Agent or such Bank (as the case may be) set forth in the
Credit Agreement, or, as to each party, at such other address as shall be
designated by such party in a written notice to the other party.  All such
notices and communications shall, when mailed, telegraphed, telexed,
transmitted or cabled be effective when deposited in the mail, delivered to the
telegraph company, confirmed by telex answerback, transmitted by telecopier or
delivered to the cable company, respectively.

       SECTION 12.  No Waiver; Remedies.  No failure on the part of the Agent
or any Bank to exercise, and no delay in exercising, any right hereunder shall
operate as a waiver thereof; nor shall any single or partial exercise of any
right hereunder preclude any other or further exercise thereof or the exercise
of any other right. The remedies herein provided are cumulative and not
exclusive of any remedies provided by law.

       SECTION 13.  Right of Set-off.  Upon the occurrence and during the
continuance of any Event of Default, the Banks are hereby authorized at any
time and from time to time, without notice to the Guarantor (any such notice
being expressly waived by the Guarantor) to the fullest extent permitted by
law, to set off and apply any and all deposits (general or special, time or
demand, provisional or final) at any time held and other indebtedness at any
time owing by any Bank to or for the credit or the account of the Guarantor
against any and all of the obligations of the Guarantor now or hereafter
existing under this Guaranty, irrespective of whether or not any Bank shall





                                      -6-
<PAGE>   7
have made any demand under this Guaranty and although such obligations may be
contingent and unmatured.  Each Bank agrees promptly to notify the Guarantor
after any such set-off and application made by such Bank; provided that the
failure to give such notice shall not affect the validity of such set-off and
application. The rights of the Banks under this Section 13 are in addition to
other rights and remedies (including, without limitation, other rights of set-
off) which the Banks may have.

       SECTION 14.  Costs, Expenses and Taxes. The Guarantor agrees to pay, and
cause to be paid, the costs and expenses of the Agent and the Banks that are
set forth in Section 10.3 of the Credit Agreement in the manner set forth in
Section 10.3 of the Credit Agreement.  The Guarantor agrees to pay interest on
any expenses or other sums due to the Agent and the Banks thereunder that are
not paid when due (following any applicable grace period or opportunity to
cure) at the Default Rate.  In addition, subject to Section 10.8 of the Credit
Agreement, the Guarantor shall pay any and all stamp and other taxes payable or
determined to be payable in connection with the execution and delivery of this
Guaranty and any of the documents or instruments evidencing the Obligations,
and agrees to save the Agent and the Banks harmless from and against any and
all liabilities with respect to or resulting from any delay in paying or
omission to pay such taxes.  The agreements of the Guarantor contained in this
Section 14 shall survive the payment of all other amounts owing hereunder or
under any of the other Obligations.

       SECTION 15.  Indemnity.  To the fullest extent permitted by law and
subject to Section 10.8 of the Credit Agreement, the Guarantor agrees to
indemnify the Agent and the Banks and their respective officers, directors
employees, agents, attorneys and other professionals and consultants, insurers
and stockholders, and each of them, in the manner set forth in Section 10.4 of
the Credit Agreement.

       SECTION 16.  Separability.  Should any clause, sentence, paragraph,
subsection or Section of this Guaranty be judicially declared to be invalid,
unenforceable or void, such decision will not have the effect of invalidating
or voiding the remainder of this Guaranty, and the parties hereto agree that
the part or parts of this Guaranty so held to be invalid, unenforceable or void
will be deemed to have been stricken herefrom and the remainder will have the
same force and effectiveness as if such part or parts had never been included
herein.

       SECTION 17.  Captions.  The captions in this Guaranty have been inserted
for convenience only and shall be given no substantive meaning or significance
whatever in construing the terms and provisions of this Guaranty.

       SECTION 18.  Continuing Guaranty; Transfer of the Notes.  This Guaranty
is a continuing guaranty and shall (a) remain in full force and effect until
the termination of the obligations of the Banks to make Loans and issue Letters
of Credit under the Credit Agreement and the indefeasible payment in full
thereafter of the Obligations and the expiration and termination of all Letters
of Credit; (b) be binding upon the Guarantor, its successors and assigns; and
(c) inure to the benefit of and be enforceable by the Agent and the Banks and
their respective successors, transferees and assigns. Without limiting the
generality of the foregoing clause (c), the Agent and the Banks may assign or
otherwise transfer the Notes to any other Person or entity in accordance with
the terms and provisions set forth in Section 10.7 of the Credit Agreement, and





                                      -7-
<PAGE>   8
such other Person or entity shall thereupon become vested with all the rights
and benefits in respect thereof granted to the Agent and the Banks herein or
otherwise.

       SECTION 19.  Limitation by Law.  All rights, remedies and powers
provided in this Guaranty may be exercised only to the extent that the exercise
thereof does not violate any applicable provision of law, and all the
provisions of this Guaranty are intended to be subject to all applicable
mandatory provisions of law which may be controlling and to be limited to the
extent necessary so that they will not render this Guaranty invalid,
unenforceable, in whole or in part, or not entitled to be recorded, registered
or filed under the provisions of any applicable law.

       SECTION 20.  Survival of Representations and Warranties.  All
representations and warranties contained in this Guaranty or made in writing by
or on behalf of the Guarantor in connection herewith, shall survive the
execution and delivery of this Guaranty. Any investigation by the Agent or any
Bank shall not diminish in any respect whatsoever its right to rely on such
representations and warranties.

       SECTION 21.  Governing Law; Submission to Jurisdiction. THIS GUARANTY
SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE
STATE OF TEXAS (WITHOUT REGARD TO ANY CONFLICTS OF LAW PRINCIPLES).  THE
PARTIES EXPRESSLY ACKNOWLEDGE THAT (I) THEY INTEND THAT THIS AGREEMENT AND EACH
NOTE SHALL BE GOVERNED BY THE PROVISIONS (INCLUDING, WITHOUT LIMITATION, THE
RIGHT OF THE PARTIES TO SELECT THE GOVERNING LAW) OF THE UNIFORM COMMERCIAL
CODE AND NOT BY COMMON LAW AND (II) THE STATE OF TEXAS BEARS A REASONABLE
RELATIONSHIP TO THIS TRANSACTION AND NO OTHER STATE HAS A MATERIALLY GREATER
INTEREST IN THIS TRANSACTION THAN THE STATE OF TEXAS.  THE GUARANTOR HEREBY
SUBMITS TO THE NONEXCLUSIVE JURISDICTION OF THE UNITED STATES DISTRICT COURT
FOR THE WESTERN DISTRICT OF TEXAS AND OF ANY TEXAS STATE COURT SITTING IN TEXAS
FOR PURPOSES OF ALL LEGAL PROCEEDINGS ARISING OUT OF OR RELATING TO THIS
GUARANTY OR THE TRANSACTIONS CONTEMPLATED HEREBY.

       SECTION 22.  Limitation on Guaranteed Amount.  Any other provision of
this Guaranty notwithstanding, the amount guaranteed by the Guarantor hereunder
shall be limited to the extent, if any, required so that its obligations under
this Guaranty shall not be subject to avoidance under Section 548 of the
Federal Bankruptcy Code or to being set aside or annulled under any applicable
state law relating to fraud on creditors.  In determining the limitations, if
any, on the amount of the Guarantor's obligations hereunder pursuant to the
preceding sentence, any rights of subrogation or contribution which the
Guarantor may have under this Guaranty or applicable law shall be taken into
account.



                           [signatures on next page]





                                      -8-
<PAGE>   9
       IN WITNESS WHEREOF, the Guarantor has caused this Guaranty to be duly
executed by its respective officer thereunto duly authorized, as of the date
first above written.



                                   BILLING INFORMATION CONCEPTS CORP.


                                   By:  /s/ KELLY E. SIMMONS        
                                       ----------------------------------
                                   Name: Kelly E. Simmons           
                                        --------------------------------
                                   Title: Senior Vice President and
                                         -------------------------------
                                          Chief Financial Officer
                                         -------------------------------

                                   9311 San Pedro,  Suite 100
                                   San Antonio, Texas  78216-4471

                                   Facsimile:                                   
                                             -----------------------------------
                                   Attention:                                   
                                             -----------------------------------





                                      -9-

<PAGE>   1
                                                                    EXHIBIT 10.4

                               AFFILIATE GUARANTY


              This Affiliate Guaranty (the "Guaranty") is made as of the 20th
day of December, 1996 by ENHANCED SERVICES BILLING, INC., a corporation
organized under the laws of the State of Delaware (the "Guarantor"), in favor
of THE FROST NATIONAL BANK, a national banking association ("Frost Bank") and
its successors and assigns, as agent (the "Agent") for the equal and ratable
benefit of the banks and other financial institutions listed on the signature
pages of and any other bank or financial institution that may hereafter become
a party to the hereinafter described Credit Agreement in accordance with the
terms thereof (hereinafter collectively referred to as the "Banks").

                             PRELIMINARY STATEMENT

              1.     Frost Bank, individually, as the Issuing Bank and the
Agent, and the other Banks have entered into a Credit Agreement dated as of
December 20, 1996 (as it may hereafter be amended or otherwise modified from
time to time, the "Credit Agreement") with BILLING INFORMATION CONCEPTS, INC.,
a Delaware corporation ("Borrower"), and BILLING INFORMATION CONCEPTS CORP., a
Delaware corporation ("Parent Company").  The Guarantor is an Affiliate of
Borrower and a Subsidiary of Parent Company.  The Guarantor will derive
substantial benefit, whether directly or indirectly, from the making of the
Loans and issuing of Letters of Credit by the Banks pursuant to the terms and
conditions set forth in the Credit Agreement.  It is a condition precedent to
the effectiveness of the Credit Agreement and the making of the Loans and the
issuing of Letters of Credit by the Banks under the Credit Agreement that the
Guarantor shall have executed and delivered this Guaranty.  Unless otherwise
defined herein, the capitalized terms used herein which are defined in the
Credit Agreement shall have the meanings specified therein.

       NOW, THEREFORE, in consideration of the premises and other good and
valuable consideration, the adequacy, receipt and sufficiency of which are
hereby acknowledged, the Guarantor hereby agrees as follows:

       SECTION 1.  Guaranty.  2.  Guaranty.  Subject to Section 22 hereof, the
Guarantor hereby unconditionally and irrevocably (a) guarantees the punctual
payment when due (following any applicable grace period or opportunity to
cure), whether at stated maturity, by acceleration, by prepayment or otherwise,
of all obligations to the Agent and the Banks now or hereafter existing under
the Credit Agreement, the Notes and all other Loan Documents, whether for
principal, interest, prepayment premium, fees, expenses, taxes, costs, losses,
compensation, reimbursements or any other amount payable to the Agent and the
Banks under the terms of the Credit Agreement, the Notes and the other Loan
Documents, and (b) agrees to pay any and all expenses (including, without
limitation, reasonable counsel fees and expenses) incurred by the Agent and the
Banks in enforcing any rights under this Guaranty (all of the above being
hereinafter called the "Obligations").

       SECTION 3.  Guaranty Absolute.  The Guarantor guarantees that the
Obligations will be paid strictly in accordance with the terms of the Credit
Agreement, the Notes and all other Loan Documents (subject to any applicable
grace period or
<PAGE>   2
opportunity to cure), regardless of any law, regulation or order now or
hereafter in effect in any jurisdiction affecting any of such terms or the
rights of the Banks with respect thereto.  The liability of the Guarantor under
this Guaranty shall be absolute and unconditional irrespective of:

       (a)    any lack of validity or enforceability of or defect or deficiency
in the Credit Agreement, the Notes, the Letters of Credit or any of the other
Loan Documents;

       (b)    any change in the time, manner, terms or place of payment of, or
in any other term of, all or any of the Obligations, or any other amendment or
waiver of or any consent to departure from the Credit Agreement, the Notes, the
Letters of Credit or any of the other Loan Documents;

       (c)    any sale, exchange, release or non-perfection of any property
standing as security for the liabilities hereby guaranteed or any liabilities
incurred directly or indirectly hereunder or any set-off against any of said
liabilities, or any release or amendment or waiver of or consent to departure
from any other guaranty, for all or any of the Obligations;

       (d)    any change in the existence, structure or ownership of the
Guarantor or any other Company, or any insolvency, bankruptcy, reorganization
or other similar proceeding affecting such Company or such Company's assets;

       (e)    the existence of any claim, set-off or other rights which the
Guarantor may have at any time against any other Company, the holder or holders
of the Notes, the issuers of the Letters of Credit or any other Person, whether
or not arising in connection with this Guaranty, the Credit Agreement, the
Notes, the Letters of Credit or any other Loan Document; provided that nothing
contained herein shall prevent the assertion of any such claim by separate suit
or compulsory counterclaim;

       (f)    failure, omission, delay, neglect, refusal or lack of diligence
by any Bank or the Agent or any other Person to assert, enforce, give notice of
intent to exercise, or any other notice with respect to, or exercise any right,
privilege, power or remedy conferred on any Bank or the Agent or any other
Person in any of the Loan Documents or by law or action on the part of any Bank
or the Agent or any other Person granting indulgence, grace, adjustment,
forbearance or extension of any kind to Guarantor, any other Company or any
other Person;

       (g)    release, surrender, exchange, subordination or loss of any
security or lien priority under any of the Loan Documents or in connection with
the Obligations;

       (h)    release, modification or waiver of, or failure, omission, delay,
neglect, refusal or lack of diligence to enforce, any guaranty, pledge,
mortgage, deed of trust, security agreement, lien, charge, insurance agreement,
bond, letter of credit or other security device, guaranty, surety or indemnity
agreement whatsoever;

       (i)    failure by any Bank, the Agent or any other Person to notify, or
timely notify, the Guarantor of any default, event of default or similar event
(however denominated) under any of the Loan Documents, any renewal, extension,
supplementing, modification, rearrangement, amendment, restatement,
replacement, cancel-



                                     -2-
<PAGE>   3
lation, rescission, revocation or reinstatement (whether or not material) or
assignment of any part of the Obligations, release or exchange of any security,
any other action taken or not taken by any Bank or the Agent against the
Guarantor, any other Company or any other Person or any direct or indirect
security for any part of the Obligations, any new agreement between any Bank or
the Agent and any other Company or any other Person or any other event or
circumstance.  Except as required by applicable law or as otherwise provided in
the Loan Documents, neither the Agent nor any Bank has any duty or obligation
to give the Guarantor (in its capacity as a guarantor hereunder) any notice of
any kind under any circumstances whatsoever with respect to or in connection
with the Obligations or the Loan Documents; or

       (j)    any other circumstance which might otherwise constitute a defense
available to, or a discharge of any other Company or any other Person
(including any guarantor) in respect of the Obligations, other than payment in
full of the Obligations.

This Guaranty shall continue to be effective or be reinstated, as the case may
be, if at any time any payment of any of the Obligations is annulled, set
aside, invalidated, declared to be fraudulent or preferential, rescinded or
must otherwise be returned, refunded or repaid by the Banks or the proceeds of
collateral are required to be returned by the Banks upon the insolvency,
bankruptcy, dissolution, liquidation or reorganization of any other Company, or
upon or as a result of the appointment of a receiver, intervenor or conservator
of, or trustee or similar officer for, any other Company or any substantial
part of such Company's respective property or otherwise, all as though such
payment or payments had not been made.  The obligations of the Guarantor under
this Guaranty shall not be subject to reduction, termination or other
impairment by reason of any setoff, recoupment, counterclaim or defense or for
any other reason.

       SECTION 4.  Continuing Guaranty.  This is a continuing Guaranty, and all
extensions of credit and financial accommodations heretofore, concurrently
herewith or hereafter made by the Banks and the Agent to Borrower and all
indebtedness of Borrower now owned or hereafter acquired by the Banks and the
Agent in connection with the transactions contemplated under the Credit
Agreement shall be conclusively presumed to have been made or acquired in
acceptance hereof.

       SECTION 5.  Waiver.  This is an absolute Guaranty of payment and not of
collection, and the Guarantor hereby waives (a) promptness, diligence, notice
of acceptance, presentment, demand, protest, notice of protest and dishonor,
notice of intent to accelerate, notice of acceleration and any other notice
with respect to any of the Obligations and this Guaranty; and (b) any
requirement that the Agent or any Bank protect, secure, perfect or insure any
security interest or Lien on any property subject thereto or exhaust any right
or take any action against any other Company or any other Person or any
Collateral or that any other Company or any other Person be joined in any
action hereunder.  Should the Agent or any Bank seek to enforce the obligations
of the Guarantor hereunder by action in any court, the Guarantor waives any
necessity, substantive or procedural, that a judgment previously be rendered
against Borrower or any other Person, or that any action be brought against any
other Company or any other Person, or that any other Company or any other
Person should be joined in such cause.  Such waiver shall be without prejudice
to the Agent or any





                                      -3-
<PAGE>   4
Bank at their option to proceed against any other Company or any other Person,
whether by separate action or by joinder.

       SECTION 6.  Several Obligations. The obligations of the Guarantor
hereunder are several from any other Company or any other Person, and are
primary obligations concerning which the Guarantor is the principal obligor.
The Guarantor agrees that this Guaranty shall not be discharged except by
complete performance of the Obligations of Borrower under the Notes, the Credit
Agreement and the other Loan Documents and the obligations of the Guarantor
hereunder.  The obligations of the Guarantor hereunder shall not be affected in
any way by any receivership, insolvency, bankruptcy or other proceedings
affecting any other Company or any other Person or any of such Company's or
such Person's assets, or the release or discharge of any other Company or any
other Person from the performance of any obligation contained in any promissory
note or other instrument issued in connection with, evidencing or securing any
indebtedness guaranteed by this instrument, whether occurring by reason of law
or any other cause, whether similar or dissimilar to the foregoing.

       SECTION 7.  Subrogation.  The Guarantor will not exercise any rights
which it may acquire by way of subrogation under this Guaranty, by any payment
made hereunder or otherwise, until the termination of the obligations of the
Banks to make Loans and issue Letters of Credit under the Credit Agreement and
the indefeasible payment in full thereafter of all the Obligations.  If any
amount shall be paid to the Guarantor on account of such subrogation rights at
any time when the Banks are obligated to make Loans and issue Letters of Credit
under the Credit Agreement or when all the Obligations shall not have been
indefeasibly paid in full, such amount shall be held in trust for the benefit
of the Banks and shall forthwith be paid to the Agent to be applied to the
Obligations in such order as the Agent shall select.  If (a) the Guarantor
shall make payment to the Agent of all or any part of the Obligations and (b)
the obligations of the Banks to make Loans and issue Letters of Credit under
the Credit Agreement shall be terminated and all of the Obligations shall be
paid in full thereafter, the Agent will, at the Guarantor's request, execute
and deliver to the Guarantor appropriate documents, without recourse and
without representation or warranty, necessary to evidence the transfer by
subrogation to the Guarantor of any interest in the Obligations resulting from
such payment by the Guarantor.

       SECTION 8.  Subordination of Borrower's Obligations to the Guarantor.
The Guarantor agrees that if, for any reason whatsoever, Borrower now or
hereafter owes any indebtedness, directly or indirectly, to the Guarantor, or
the Guarantor now or hereafter owes any indebtedness, directly or indirectly,
to any other guarantor of the Obligations, all such indebtedness, together with
all interest thereon and fees and other charges in connection therewith, and
all Liens securing any such indebtedness shall at all times be second,
subordinate and inferior in right of payment, in lien priority and in all other
respects to the Obligations and the fulfillment of any of the Guarantor's
obligations hereunder or under any of the other Loan Documents.  The provisions
of this Section 7 are in addition to, and cumulative of, any other provisions
contained in any other Loan Document or other document, instrument or writing.

       SECTION 9.  Stay of Acceleration.  If acceleration of the time for
payment of any amount payable by Borrower under the Credit Agreement or the
Notes is stayed upon the insolvency, bankruptcy or reorganization of Borrower,
all such amounts otherwise





                                      -4-
<PAGE>   5
subject to acceleration under the terms of the Credit Agreement shall
nonetheless be payable by the Guarantor hereunder forthwith on demand by the
holder or holders of the Notes.  The Guarantor's Obligations under this
Guaranty shall not be limited by any valuation, estimation or disallowance made
in connection with any proceedings filed under the United States Bankruptcy
Code.

       SECTION 10.  Representations and Warranties. The Guarantor hereby
represents and warrants as follows:

       (a)    This Guaranty is, and all other documents and instruments
executed in connection herewith when delivered will be, legal, valid and
binding obligations of the Guarantor, enforceable against the Guarantor in
accordance with their respective terms, except as such enforceability may be
(i) limited by the effect of any Debtor Laws and (ii) subject to the effect of
general principles of equity (regardless of whether such enforceability is
considered in a proceeding in equity or at law).

       (b)    Upon giving effect to (a) the execution of this Guaranty and (b)
the consummation of the transactions contemplated under this Guaranty, the
following are true and correct after diligent investigation:

              (i)    The fair saleable value of the assets of the Guarantor
       exceeds the amount that will be required to be paid on or in respect of
       the existing debts and other liabilities (including, without limitation,
       pending or overtly threatened litigation in amounts in excess of
       effective insurance coverage and all other contingent liabilities, other
       than the contingent liabilities of Guarantor arising out of this
       Guaranty) of the Guarantor as they mature.

              (ii)   The assets of the Guarantor do not constitute unreasonably
       small capital for the Guarantor to carry out its business as now
       conducted and as proposed to be conducted including the capital needs of
       the Guarantor, taking into account the particular capital requirements
       of the business conducted by the Guarantor, and projected capital
       requirements and capital availability thereof.

              (iii)  The Guarantor does not intend to incur debts beyond its
       ability to pay such debts as they mature (taking into account the timing
       and amounts of cash to be received by the Guarantor, and of amounts to
       be payable on or in respect of debt of the Guarantor).

              (iv)   The fair saleable value of the assets of the Guarantor is
       greater than the total fair value of the liabilities, including
       contingent, subordinated, absolute, fixed, matured or unmatured, and
       liquidated or unliquidated liabilities, of the Guarantor, other than the
       contingent liabilities of Guarantor arising out of this Guaranty.

       (c)    The Guarantor has determined that its liability and obligation
under this Guaranty may reasonably be expected to substantially benefit it
directly or indirectly, and its board of directors has made that determination.
Borrower and the Guarantor are mutually dependent on each other in the conduct
of their respective businesses and are, and do business together with the other
Companies as, an integrated business enterprise.  The maintenance and
improvement of Borrower's financial condition is





                                      -5-
<PAGE>   6
vital to sustaining the Guarantor's business and the transactions contemplated
in the Credit Agreement produce distinct and identifiable financial and
economic direct or indirect benefits to the Guarantor.  Such identifiable
benefits include the general improvement of the Guarantor's financial and
economic condition. The Guarantor has had full and complete access to the Loan
Documents and all other papers executed by Borrower, Parent Company or any
other Person in connection with the Obligations, has reviewed them and is fully
aware of the meaning and effect of their contents. The Guarantor is fully
informed of all circumstances which bear upon the risks of executing this
Guaranty and which a diligent inquiry would reveal. It has adequate means to
obtain from Parent Company on a continuing basis information concerning the
financial condition of the Companies, and is not depending on the Agent or any
Bank to provide such information, now or in the future. It agrees that neither
the Agent nor any Bank shall have an obligation to advise or notify it or to
provide it with any such data or information.  The execution and delivery of
this Guaranty is not a condition precedent (and neither the Agent nor any Bank
has in any way implied that the execution of this Guaranty is a condition
precedent) to the Agent's or any Bank's making, extending or modifying any loan
or any other financial accommodation to or for the Guarantor.

       (d)    No bankruptcy or insolvency proceedings are pending or
contemplated by or against the Guarantor.

       SECTION 11.  Amendments, Etc.  No amendment or waiver of any provision
of this Guaranty nor consent to any departure by the Guarantor therefrom shall
in any event be effective unless the same shall be in writing and signed by the
Banks and then such waiver or consent shall be effective only in the specific
instance and for the specific purpose for which given; provided, however, that
no amendment, waiver or consent shall, unless in writing and signed by all of
the Banks, limit the liability of the Guarantor hereunder.

       SECTION 12.  Notices, Etc.  All notices and other communications
provided for hereunder shall be in writing (including telegraphic, telex,
facsimile or cable communication) and mailed, telegraphed, telexed,
transmitted, cabled or delivered, if to the Guarantor, at the address for the
Guarantor set forth on the signature page hereof; if to the Agent or any Bank,
at the address for the Agent or such Bank (as the case may be) set forth in the
Credit Agreement, or, as to each party, at such other address as shall be
designated by such party in a written notice to the other party.  All such
notices and communications shall, when mailed, telegraphed, telexed,
transmitted or cabled be effective when deposited in the mail, delivered to the
telegraph company, confirmed by telex answerback, transmitted by telecopier or
delivered to the cable company, respectively.

       SECTION 13.  No Waiver; Remedies.  No failure on the part of the Agent
or any Bank to exercise, and no delay in exercising, any right hereunder shall
operate as a waiver thereof; nor shall any single or partial exercise of any
right hereunder preclude any other or further exercise thereof or the exercise
of any other right. The remedies herein provided are cumulative and not
exclusive of any remedies provided by law.

       SECTION 14.  Right of Set-off.  Upon the occurrence and during the
continuance of any Event of Default, the Banks are hereby authorized at any
time and from time to time, without notice to the Guarantor (any such notice
being expressly waived by the





                                      -6-
<PAGE>   7
Guarantor) to the fullest extent permitted by law, to set off and apply any and
all deposits (general or special, time or demand, provisional or final) at any
time held and other indebtedness at any time owing by any Bank to or for the
credit or the account of the Guarantor against any and all of the obligations
of the Guarantor now or hereafter existing under this Guaranty, irrespective of
whether or not any Bank shall have made any demand under this Guaranty and
although such obligations may be contingent and unmatured.  Each Bank agrees
promptly to notify the Guarantor after any such set-off and application made by
such Bank; provided that the failure to give such notice shall not affect the
validity of such set-off and application. The rights of the Banks under this
Section 13 are in addition to other rights and remedies (including, without
limitation, other rights of set-off) which the Banks may have.

       SECTION 15.  Costs, Expenses and Taxes. The Guarantor agrees to pay, and
cause to be paid, the costs and expenses of the Agent and the Banks that are
set forth in Section 10.3 of the Credit Agreement in the manner set forth in
Section 10.3 of the Credit Agreement.  The Guarantor agrees to pay interest on
any expenses or other sums due to the Agent and the Banks thereunder that are
not paid when due (following any applicable grace period or opportunity to
cure) at the Default Rate.  In addition, subject to Section 10.8 of the Credit
Agreement, the Guarantor shall pay any and all stamp and other taxes payable or
determined to be payable in connection with the execution and delivery of this
Guaranty and any of the documents or instruments evidencing the Obligations,
and agrees to save the Agent and the Banks harmless from and against any and
all liabilities with respect to or resulting from any delay in paying or
omission to pay such taxes.  The agreements of the Guarantor contained in this
Section 14 shall survive the payment of all other amounts owing hereunder or
under any of the other Obligations.

       SECTION 16.  Indemnity.  To the fullest extent permitted by law and
subject to Section 10.8 of the Credit Agreement, the Guarantor agrees to
indemnify the Agent and the Banks and their respective officers, directors
employees, agents, attorneys and other professionals and consultants, insurers
and stockholders, and each of them, in the manner set forth in Section 10.4 of
the Credit Agreement.

       SECTION 17.  Separability.  Should any clause, sentence, paragraph,
subsection or Section of this Guaranty be judicially declared to be invalid,
unenforceable or void, such decision will not have the effect of invalidating
or voiding the remainder of this Guaranty, and the parties hereto agree that
the part or parts of this Guaranty so held to be invalid, unenforceable or void
will be deemed to have been stricken herefrom and the remainder will have the
same force and effectiveness as if such part or parts had never been included
herein.

       SECTION 18.  Captions.  The captions in this Guaranty have been inserted
for convenience only and shall be given no substantive meaning or significance
whatever in construing the terms and provisions of this Guaranty.

       SECTION 19.  Continuing Guaranty; Transfer of the Notes.  This Guaranty
is a continuing guaranty and shall (a) remain in full force and effect until
the termination of the obligations of the Banks to make Loans and issue Letters
of Credit under the Credit Agreement and the indefeasible payment in full
thereafter of the Obligations; (b) be binding upon the Guarantor, its
successors and assigns; and (c) inure to the benefit





                                      -7-
<PAGE>   8
of and be enforceable by the Agent and the Banks and their respective
successors, transferees and assigns. Without limiting the generality of the
foregoing clause (c), the Agent and the Banks may assign or otherwise transfer
the Notes to any other Person or entity in accordance with the terms and
provisions set forth in Section 10.7 of the Credit Agreement, and such other
Person or entity shall thereupon become vested with all the rights and benefits
in respect thereof granted to the Agent and the Banks herein or otherwise.

       SECTION 20.  Limitation by Law.  All rights, remedies and powers
provided in this Guaranty may be exercised only to the extent that the exercise
thereof does not violate any applicable provision of law, and all the
provisions of this Guaranty are intended to be subject to all applicable
mandatory provisions of law which may be controlling and to be limited to the
extent necessary so that they will not render this Guaranty invalid,
unenforceable, in whole or in part, or not entitled to be recorded, registered
or filed under the provisions of any applicable law.

       SECTION 21.  Survival of Representations and Warranties.  All
representations and warranties contained in this Guaranty or made in writing by
or on behalf of the Guarantor in connection herewith, shall survive the
execution and delivery of this Guaranty. Any investigation by the Agent or any
Bank shall not diminish in any respect whatsoever its right to rely on such
representations and warranties.

       SECTION 22.  Governing Law; Submission to Jurisdiction. THIS GUARANTY
SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE
STATE OF TEXAS (WITHOUT REGARD TO ANY CONFLICTS OF LAW PRINCIPLES).  THE
PARTIES EXPRESSLY ACKNOWLEDGE THAT (I) THEY INTEND THAT THIS AGREEMENT AND EACH
NOTE SHALL BE GOVERNED BY THE PROVISIONS (INCLUDING, WITHOUT LIMITATION, THE
RIGHT OF THE PARTIES TO SELECT THE GOVERNING LAW) OF THE UNIFORM COMMERCIAL
CODE AND NOT BY COMMON LAW AND (II) THE STATE OF TEXAS BEARS A REASONABLE
RELATIONSHIP TO THIS TRANSACTION AND NO OTHER STATE HAS A MATERIALLY GREATER
INTEREST IN THIS TRANSACTION THAN THE STATE OF TEXAS.  THE GUARANTOR HEREBY
SUBMITS TO THE NONEXCLUSIVE JURISDICTION OF THE UNITED STATES DISTRICT COURT
FOR THE WESTERN DISTRICT OF TEXAS AND OF ANY TEXAS STATE COURT SITTING IN TEXAS
FOR PURPOSES OF ALL LEGAL PROCEEDINGS ARISING OUT OF OR RELATING TO THIS
GUARANTY OR THE TRANSACTIONS CONTEMPLATED HEREBY.

       SECTION 23.  Limitation on Guaranteed Amount.  Any other provision of
this Guaranty notwithstanding, the amount guaranteed by the Guarantor hereunder
shall be limited to the extent, if any, required so that its obligations under
this Guaranty shall not be subject to avoidance under Section 548 of the
Federal Bankruptcy Code or to being set aside or annulled under any applicable
state law relating to fraud on creditors.  In determining the limitations, if
any, on the amount of the Guarantor's obligations hereunder pursuant to the
preceding sentence, any rights of subrogation or contribution which the
Guarantor may have under this Guaranty or applicable law shall be taken into
account.





                                      -8-
<PAGE>   9
       IN WITNESS WHEREOF, the Guarantor has caused this Guaranty to be duly
executed by its respective officer thereunto duly authorized, as of the date
first above written.



 
                                            ENHANCED SERVICES BILLING, INC.
                                            -------------------------------


                                            By:  /s/ KELLY E. SIMMONS
                                               ----------------------------- 
                                            Name: Kelly E. Simmons
                                                 ----------------------------
                                            Title: Senior Vice President
                                                  ---------------------------
                                                  and Chief Financial Officer
                                                  ---------------------------
                                                  9311 San Pedro, Suite 300
                                                  ---------------------------
                                                  San Antonio, TX 78229
                                                  ---------------------------
                                            Facsimile:
                                                      -----------------------
                                            Attention:
                                                      -----------------------
        





                                      -9-

<PAGE>   1
                                                                    EXHIBIT 10.5


                                      NOTE


$25,000,000.00                                                 December 20, 1996

       For value received, BILLING INFORMATION CONCEPTS, INC., a Delaware
corporation (the "Maker"), irrevocably and unconditionally promises to pay to
the order of THE BOATMEN'S NATIONAL BANK OF ST. LOUIS (the "Bank"), at the
principal office of THE FROST NATIONAL BANK in San Antonio, Texas, as the Agent
for the Banks, the principal sum of TWENTY-FIVE MILLION AND NO/100 DOLLARS
($25,000,000.00), or such lesser amount as shall equal the aggregate unpaid
principal amount of Loans made by the Bank to the Maker pursuant to the terms
of the Credit Agreement referred to below, in lawful money of the USA and in
immediately available funds, on the dates and in the principal amounts provided
for in the Credit Agreement, and to pay interest on the unpaid principal amount
of such Loans at such office, in like money and funds for the period commencing
on the date of each such Loan until it is paid in full, at the rates and on the
dates provided for in the Credit Agreement.  All capitalized terms used but not
defined herein shall have the meanings set forth in the Credit Agreement
referred to below.

       Principal of and interest on the unpaid principal balance of Loans under
this Note from time to time outstanding shall be due and payable as set forth
in the Credit Agreement.

       This Note is one of the "Notes" executed by the Maker and is referred to
in, governed by, and entitled to the benefits of, the Credit Agreement dated as
of December __, 1996, among the Maker; BILLING INFORMATION CONCEPTS CORP.; THE
FROST NATIONAL BANK, individually, as the Issuing Bank and as Agent; THE
BOATMEN'S NATIONAL BANK OF ST. LOUIS, individually; and the financial
institutions that are now or hereafter parties thereto (as amended, restated,
supplemented, renewed, extended or otherwise modified from time to time,
"Credit Agreement"), to which reference is made for all relevant intents and
purposes, including for a statement of the rights and obligations of the Agent
and the Banks and the duties and obligations of the Maker in relation thereto,
including mandatory and voluntary prepayments hereof, interest rate and amount
limitations and the acceleration of the maturity hereof.  However, neither the
foregoing reference to the Credit Agreement nor to any provision thereof or
referred to therein, shall affect or impair the irrevocable, absolute and
unconditional obligation of the Maker to pay principal of, and interest on,
this Note when due.  Unless the maturity of this Note shall have sooner
occurred, the outstanding principal balance of this Note and all accrued and
unpaid interest thereon shall be finally and fully payable on Commitment
Termination Date.

       The date, amount, Type, interest rate and duration of Interest Period
(if applicable) of each Loan made by the Bank to the Maker, and each payment
made on account of the principal thereof, and accrued interest thereon, shall
be recorded by the Bank on its books and prior to any transfer of this Note,
endorsed by the Bank on a schedule attached hereto or any continuation thereof.
The Bank's failure to make or error in making any such recordations or
endorsements shall not diminish, reduce or relieve the Maker's obligation to
pay (i) all Loans made by the Bank to the Maker and
<PAGE>   2
then outstanding and (ii) all accrued and earned interest on the amounts
thereof from time to time outstanding and unpaid, pursuant to this Note.

       The Maker and all sureties, endorsers, guarantors and other Persons ever
liable for the payment of any sums payable on this Note, jointly and severally,
waive notice, demand, notice of presentment, presentment, presentment for
payment, demand for payment, non-payment, notice of dishonor, dishonor, NOTICE
OF INTENT TO ACCELERATE MATURITY, NOTICE OF ACCELERATION OF MATURITY, notice of
intent to demand, protest, notice of protest, grace and all formalities and
other notices of any and every kind, and filing of suit or diligence in
collecting this Note or enforcing (in whole or part) any security or guaranty
now or hereafter for the payment of this Note, and consent and agree to any
partial or full substitution, exchange or release of any such security or
guaranty or the partial or full release of any Person primarily or secondarily
liable hereon, and consent and agree that it will not be necessary for any
holder hereof, in order to enforce payment by it of this Note to first
institute suit or exhaust its remedies against the Maker or any other Persons
liable herefor, or to enforce it rights against any such security herefor or
guarantor or any other Person with respect hereto, and consent to any or all
extensions, increases or renewals or postponements, modifications or
rearrangements of time or payment of this Note or any other indulgence with
respect hereto, without notice thereof to, or consent thereto from, any of
them.

       Except as provided by Section 10.7 of the Credit Agreement, this Note
may not be assigned by the Bank to any Person.

       This Note (including its validity, enforceability and interpretation)
shall be governed by, and construed in accordance with, the laws of the State
of Texas (without regard to conflict of law principles) and, to the extent
controlling, the federal laws of the USA.

       THIS NOTE, TOGETHER WITH THE OTHER LOAN DOCUMENTS, REPRESENT THE FINAL
AGREEMENT BETWEEN THE PARTIES AND MAY NOT BE CONTRADICTED BY EVIDENCE OF PRIOR,
CONTEMPORANEOUS, OR SUBSEQUENT ORAL AGREEMENT OF THE PARTIES HERETO.  THERE ARE
NO UNWRITTEN ORAL AGREEMENTS BETWEEN THE PARTIES.



                                   BILLING INFORMATION CONCEPTS, INC.


                                   By:  /s/ KELLY E. SIMMONS        
                                      ----------------------------------
                                   Name: Kelly E. Simmons           
                                        --------------------------------
                                   Title: Senior Vice President and
                                         -------------------------------
                                          Chief Financial Officer
                                         -------------------------------





                                     -2-

<PAGE>   1
                                                                    EXHIBIT 10.6

                                      NOTE


$25,000,000.00                                                 December 20, 1996

       For value received, BILLING INFORMATION CONCEPTS, INC., a Delaware
corporation (the "Maker"), irrevocably and unconditionally promises to pay to
the order of THE FROST NATIONAL BANK (the "Bank"), at the principal office of
THE FROST NATIONAL BANK in San Antonio, Texas, as the Agent for the Banks, the
principal sum of TWENTY-FIVE MILLION AND NO/100 DOLLARS ($25,000,000.00), or
such lesser amount as shall equal the aggregate unpaid principal amount of
Loans made by the Bank to the Maker pursuant to the terms of the Credit
Agreement referred to below, in lawful money of the USA and in immediately
available funds, on the dates and in the principal amounts provided for in the
Credit Agreement, and to pay interest on the unpaid principal amount of such
Loans at such office, in like money and funds for the period commencing on the
date of each such Loan until it is paid in full, at the rates and on the dates
provided for in the Credit Agreement.  All capitalized terms used but not
defined herein shall have the meanings set forth in the Credit Agreement
referred to below.

       Principal of and interest on the unpaid principal balance of Loans under
this Note from time to time outstanding shall be due and payable as set forth
in the Credit Agreement.

       This Note is one of the "Notes" executed by the Maker and is referred to
in, governed by, and entitled to the benefits of, the Credit Agreement dated as
of December __, 1996, among the Maker; BILLING INFORMATION CONCEPTS CORP.; THE
FROST NATIONAL BANK, individually, as the Issuing Bank and as Agent; THE
BOATMEN'S NATIONAL BANK OF ST. LOUIS, individually; and the financial
institutions that are now or hereafter parties thereto (as amended, restated,
supplemented, renewed, extended or otherwise modified from time to time,
"Credit Agreement"), to which reference is made for all relevant intents and
purposes, including for a statement of the rights and obligations of the Agent
and the Banks and the duties and obligations of the Maker in relation thereto,
including mandatory and voluntary prepayments hereof, interest rate and amount
limitations and the acceleration of the maturity hereof.  However, neither the
foregoing reference to the Credit Agreement nor to any provision thereof or
referred to therein, shall affect or impair the irrevocable, absolute and
unconditional obligation of the Maker to pay principal of, and interest on,
this Note when due.  Unless the maturity of this Note shall have sooner
occurred, the outstanding principal balance of this Note and all accrued and
unpaid interest thereon shall be finally and fully payable on Commitment
Termination Date.

       The date, amount, Type, interest rate and duration of Interest Period
(if applicable) of each Loan made by the Bank to the Maker, and each payment
made on account of the principal thereof, and accrued interest thereon, shall
be recorded by the Bank on its books and prior to any transfer of this Note,
endorsed by the Bank on a schedule attached hereto or any continuation thereof.
The Bank's failure to make or error in making any such recordations or
endorsements shall not diminish, reduce or relieve the Maker's obligation to
pay (i) all Loans made by the Bank to the Maker and
<PAGE>   2
then outstanding and (ii) all accrued and earned interest on the amounts
thereof from time to time outstanding and unpaid, pursuant to this Note.

       The Maker and all sureties, endorsers, guarantors and other Persons ever
liable for the payment of any sums payable on this Note, jointly and severally,
waive notice, demand, notice of presentment, presentment, presentment for
payment, demand for payment, non-payment, notice of dishonor, dishonor, NOTICE
OF INTENT TO ACCELERATE MATURITY, NOTICE OF ACCELERATION OF MATURITY, notice of
intent to demand, protest, notice of protest, grace and all formalities and
other notices of any and every kind, and filing of suit or diligence in
collecting this Note or enforcing (in whole or part) any security or guaranty
now or hereafter for the payment of this Note, and consent and agree to any
partial or full substitution, exchange or release of any such security or
guaranty or the partial or full release of any Person primarily or secondarily
liable hereon, and consent and agree that it will not be necessary for any
holder hereof, in order to enforce payment by it of this Note to first
institute suit or exhaust its remedies against the Maker or any other Persons
liable herefor, or to enforce it rights against any such security herefor or
guarantor or any other Person with respect hereto, and consent to any or all
extensions, increases or renewals or postponements, modifications or
rearrangements of time or payment of this Note or any other indulgence with
respect hereto, without notice thereof to, or consent thereto from, any of
them.

       Except as provided by Section 10.7 of the Credit Agreement, this Note
may not be assigned by the Bank to any Person.

       This Note (including its validity, enforceability and interpretation)
shall be governed by, and construed in accordance with, the laws of the State
of Texas (without regard to conflict of law principles) and, to the extent
controlling, the federal laws of the USA.

       THIS NOTE, TOGETHER WITH THE OTHER LOAN DOCUMENTS, REPRESENT THE FINAL
AGREEMENT BETWEEN THE PARTIES AND MAY NOT BE CONTRADICTED BY EVIDENCE OF PRIOR,
CONTEMPORANEOUS, OR SUBSEQUENT ORAL AGREEMENT OF THE PARTIES HERETO.  THERE ARE
NO UNWRITTEN ORAL AGREEMENTS BETWEEN THE PARTIES.



                                   BILLING INFORMATION CONCEPTS, INC.


                                   By:  /s/ KELLY E. SIMMONS        
                                       ----------------------------------
                                   Name: Kelly E. Simmons           
                                        --------------------------------
                                   Title: Senior Vice President and
                                         -------------------------------
                                          Chief Financial Officer
                                         -------------------------------






                                      -2-

<PAGE>   1
                                                                    EXHIBIT 10.7

                             STOCK PLEDGE AGREEMENT


       This Stock Pledge Agreement is made as of December 20, 1996, by BILLING
INFORMATION CONCEPTS CORP., a Delaware corporation (the "Pledgor"), in favor of
THE FROST NATIONAL BANK, a national banking association ("Frost"), and its
successors and assigns, as agent (the "Agent"), for the equal and ratable
benefit of the financial institutions which are now or hereafter parties to the
hereinafter described Credit Agreement (collectively, the "Banks").

                                    RECITALS

       The Pledgor is the owner of the shares (the "Pledged Shares") of stock
described in Schedule I hereto and issued by the corporation named therein (the
"Issuer").  The Agent, the Issuing Bank and the Banks have entered into a
Credit Agreement dated as of December 20, 1996 (as it may hereafter by amended
or otherwise modified from time to time, the "Credit Agreement"), with BILLING
INFORMATION CONCEPTS, INC., a Delaware corporation, ("Borrower") and Pledgor.
Borrower is a wholly owned Subsidiary of Pledgor.  It is a condition precedent
to the effectiveness of the Credit Agreement that the Pledgor shall have
executed and delivered this Agreement.

                                   AGREEMENTS

       NOW, THEREFORE, in consideration of the premises and of the mutual
covenants contained herein and for other good and valuable consideration, the
adequacy, receipt and sufficiency of which are hereby acknowledged, and in
order to induce the Banks to make the Loans and issue the Letters of Credit
under the Credit Agreement, the Pledgor hereby agrees as follows:

       SECTION 1.    Defined Terms and Related Matters.

              (a)    The capitalized terms used herein which are defined in the
       Credit Agreement and not otherwise defined herein shall have the
       meanings specified therein.

              (b)    The words "hereof", "herein" and "hereunder" and words of
       similar import when used in this Agreement shall refer to this Agreement
       as a whole and not to any particular provision of this Agreement.

              (c)    Unless otherwise defined herein or in the Credit
       Agreement, the terms defined in the Uniform Commercial Code as enacted
       in the State of Texas, as amended from time to time (the "UCC") are used
       herein as therein defined.

       SECTION 2.    Pledge.  The Pledgor hereby pledges and delivers to the
Agent, for the equal and ratable benefit of the Banks, and hereby grants to the
Agent, for the equal and ratable benefit of the Banks, a security interest in
and a lien on, the property described in subsections (a) and (b) of this
Section 2 (the "Pledged Collateral"):

              (a)    the Pledged Shares and the certificates representing the
       Pledged Shares, and all dividends, cash, instruments and other property
       from time to
<PAGE>   2
       time received, receivable or otherwise distributed in respect of or in
       exchange for any or all of the Pledged Shares; and

              (b)    all additional shares of stock of the Issuer of the
       Pledged Shares from time to time acquired by the Pledgor in any manner,
       and the certificates representing such additional shares, and all
       dividends, cash, instruments and other property from time to time
       received, receivable or otherwise distributed in respect of or in
       exchange for any or all of such shares.

              The inclusion of proceeds in this Agreement does not authorize
the Pledgor to sell, dispose of or otherwise use the Pledged Collateral in any
manner not specifically authorized hereby.

       SECTION 3.    Security for Obligations.   This Agreement secures the
prompt and complete (i) payment and performance of all obligations, covenants
and conditions of Pledgor under the Credit Agreement and the other Loan
Documents to which it is a party, whether such obligations, covenants and
conditions are now existing or hereafter arising, and all renewals, extensions,
amendments, supplements and rearrangements thereof, and (ii) payment and
performance of all obligations, covenants and conditions required to be paid or
performed by any other Loan Party under the Notes, the Credit Agreement and the
other Loan Documents; in each case whether for principal, interest, prepayment
premium, taxes, losses, compensation, reimbursements, fees, expenses or any
other amount payable to the Banks and the Agent under the Credit Agreement or
any other Loan Document (all such obligations, covenants and conditions
described in the foregoing clauses (i) and (ii) being hereinafter collectively
referred to as the "Obligations").

       SECTION 4.    Delivery of Pledged Collateral.  All certificates or
instruments representing or evidencing the Pledged Collateral have been
delivered to and held by or on behalf of the Agent pursuant hereto in suitable
form for transfer by delivery, or accompanied by duly executed instruments of
transfer or assignment in blank, all in form and substance satisfactory to the
Agent.  The Agent shall have the right at any time to exchange certificates or
instruments representing or evidencing the Pledged Collateral in its possession
for certificates or instruments of smaller or larger denominations.

       SECTION 5.    Representations and Warranties.  The Pledgor represents
and warrants as follows:

              (a)    This Agreement is, and all other documents and instruments
       executed in connection herewith will be, legal, valid and binding
       obligations of the Pledgor enforceable against the Pledgor in accordance
       with their respective terms, except as enforceability may be (i) limited
       by applicable Debtor Laws and (ii) subject to the general effect of
       general principles of equity (regardless of whether such enforceability
       is considered in a proceeding is equity or at law).

              (b)    The Pledged Shares have been duly authorized and validly
       issued and are fully paid and nonassessable under the laws of the
       jurisdiction of incorporation of the Issuer.





                                      -2-
<PAGE>   3
              (c)    The Pledgor is the legal and beneficial owner of the
       Pledged Collateral free and clear of any Lien, and the Pledgor has not
       sold, granted any option with respect to, assigned, transferred or
       otherwise disposed of any of its rights or interests in or to the
       Pledged Collateral.

              (d)    This Agreement and the delivery of the Pledged Collateral
       to the  Agent create a valid first priority Lien in the Pledged
       Collateral securing the payment of the Obligations.

              (e)    No authorization, approval or other action by, and no
       notice to or filing with, any governmental authority which has not been
       received is required for (i) the pledge by the Pledgor of the Pledged
       Collateral pursuant to this Agreement; (ii) the execution, delivery or
       performance of this Agreement by the Pledgor; or (iii) except for
       actions required by the UCC, the exercise by the Agent of the voting or
       other rights provided for in this Agreement or the remedies in respect
       of the Pledged Collateral pursuant to this Agreement (except as may be
       required in connection with such disposition by laws affecting the
       offering and sale of securities generally).

              (f)    The Pledged Shares constitute the percentage of the issued
       and outstanding shares of stock of the Issuer thereof indicated on
       Schedule I.

              (g)    The Pledgor has received, or will receive, direct or
       indirect benefit from the making of this Agreement.

       SECTION 6.    Further Assurances.  The Pledgor agrees that at any time
and from time to time, at the reasonable request of the Agent and at the
expense of the  Pledgor, the Pledgor will promptly execute and deliver all
further instruments and documents, and take all further action that may be
reasonably necessary or desirable, or that the Agent may reasonably request, in
order to perfect and protect any security interest granted or purported to be
granted hereby or to enable the Agent to exercise and enforce the Banks' rights
and remedies hereunder with respect to any of the Pledged Collateral, and, to
the extent any of the Pledged Collateral is at any time in the custody of a
"clearing corporation" or of a "custodian bank" or a nominee of either subject
to the control of a clearing corporation, as defined in the UCC, then the
Pledgor shall cause a pledge of such Pledged Collateral to be effected
hereunder by causing appropriate entries to be made on the books of the
clearing corporation reducing the account of the Pledgor and increasing the
account of the Agent in the manner and with the effect provided in Section
8.320 of the UCC.  The Pledgor and the Agent agree that a pledge effected by
the making of such entries shall have the effect of a delivery of such
securities pursuant to Section 8.313 of the UCC and the effect of a taking of
delivery by the Agent of such Pledged Collateral in accordance with Section
8.321 of the UCC.

       SECTION 7.    Voting Rights; Dividends; Etc.

              (a)    So long as no Event of Default shall have occurred and be
       continuing:





                                      -3-
<PAGE>   4
                     (i)    The Pledgor shall be entitled to exercise any and
              all voting and other consensual rights (including, without
              limitation, the right to give consents, waivers and notifications
              in respect of the Pledged Collateral) pertaining to the Pledged
              Collateral or any part thereof; provided, however, that no vote
              shall be cast or consent, waiver or ratification given or action
              taken which would be inconsistent with or violate any provision
              of this Agreement or any other Loan Document; and provided
              further that the Pledgor shall give the Agent at least 10 days'
              written notice in the form of an officer's certificate of the
              manner in which it intends to exercise, or the reasons for
              refraining from exercising, any voting or other consensual rights
              pertaining to the Pledged Collateral or any part thereof, which
              might have a material adverse effect on the value of the Pledged
              Collateral or any part thereof; and

                     (ii)   The Pledgor shall be entitled to receive and retain
              any and all dividends and interest paid in respect of the Pledged
              Collateral; provided, however, that any and all

                            (1)  dividends and interest paid or payable other
                            than in cash in respect of, and instruments and
                            other property received, receivable or otherwise
                            distributed in respect of, or in exchange for, any
                            Pledged Collateral,

                            (2)  dividends and other distributions hereafter
                            paid or payable in cash in respect of any Pledged
                            Collateral in connection with a partial or total
                            liquidation or dissolution or in connection with a
                            reduction of capital, capital surplus or paid-in-
                            surplus, and

                            (3)  cash paid, payable or otherwise distributed in
                            redemption of, or in exchange for, any Pledged
                            Collateral,

              shall be, and shall be forthwith delivered to the Agent to hold
              as, Pledged Collateral and shall, if received by the Pledgor be
              received in trust for the benefit of the Agent, be segregated
              from the other property or funds of the Pledgor and be forthwith
              delivered to the Agent as Pledged Collateral in the same form as
              so received (with any necessary endorsement).

              (b)    Upon the occurrence and during the continuance of an Event
       of Default:

                     (i)    The Agent may, without notice to the Pledgor,
              transfer or register in the name of the Agent or any of its
              nominees, for the equal and ratable benefit of the Banks, any or
              all shares of the Pledged Collateral held by the Agent hereunder,
              and the Agent or its nominee may thereafter, after delivery of
              notice to the Pledgor (which notice must have been requested by
              the Banks), exercise all voting and corporate rights at any
              meeting of Issuer and any and all rights of conversion, exchange,
              subscription or any other rights, privileges or options
              pertaining to any shares of the Pledged Collateral as if it were
              the absolute owner thereof,





                                      -4-
<PAGE>   5
              including, without limitation, the right to exchange at its
              discretion any and all of the Pledged Collateral upon the merger,
              consolidation, reorganization, recapitalization or other
              readjustment of Issuer or upon the exercise by Issuer or the
              Agent of any right, privilege or option pertaining to any shares
              of the Pledged Collateral, and in connection therewith, to
              deposit and deliver any and all of the Pledged Collateral with
              any committee, depositary, transfer agent, registrar or other
              designated agency upon such terms and conditions as it may
              determine, all without liability except to account for property
              actually received by it, but the Agent shall have no duty to
              exercise, and the Banks shall not have any duty to request the
              exercise of any of the aforesaid rights, privileges or options,
              and neither the Agent nor any Bank shall be responsible for any
              failure to do so or delay in so doing.

                     (ii)   All rights of the Pledgor to exercise the voting
              and other consensual rights which it would otherwise be entitled
              to exercise pursuant to Section 7(a)(i) and to receive the
              dividends and interest payments which it would otherwise be
              authorized to receive and retain pursuant to Section 7(a)(ii)
              shall cease, and all such rights shall thereupon become vested in
              the Agent which shall thereupon have the sole right to exercise
              such voting and other consensual rights and to receive and hold
              as Pledged Collateral such dividends and interest payments.

                     (iii)  All dividends and interest payments which are
              received by the Pledgor contrary to the provisions of Section
              7(b)(ii) shall be received in trust for the benefit of the Agent,
              shall be segregated from other funds of the Pledgor, and shall be
              forthwith paid over to the Agent as Pledged Collateral in the
              same form as so received (with any necessary endorsement).

                     (iv)   The Pledgor shall execute and deliver (or cause to
              be executed and delivered to the Agent) all such proxies and
              other instruments as the Agent may reasonably request for the
              purpose of enabling the Agent to exercise the voting and other
              rights which it is entitled to exercise pursuant to Section
              7(b)(ii) and to receive the dividends or interest payments which
              it is entitled to receive and retain pursuant to Section
              7(b)(iii).

       SECTION 8.    Transfers and Other Liens; Additional Shares; No
Amendment.

              (a)    Except for dispositions or Liens constituting Permitted
       Liens, the Pledgor shall not sell, exchange or otherwise dispose of, or
       grant any option with respect to, any of the Pledged Collateral or
       create or permit to exist any Lien upon or with respect to any of the
       Pledged Collateral.

              (b)    The Pledgor agrees that it will (i) cause the Issuer of
       the Pledged Shares not to issue any stock or other securities in
       addition to or in substitution for the Pledged Shares issued by the
       Issuer, except to the Pledgor, and (ii) pledge hereunder, immediately
       upon its acquisition (directly or indirectly) thereof, any





                                      -5-
<PAGE>   6
       and all additional shares of stock or other securities of the Issuer of
       the Pledged Shares.

              (c)    The Pledgor shall not amend, and the Pledgor shall cause
       the Issuer not to amend, the articles of incorporation (or equivalent
       corporate documents) of the Issuer in a manner that would adversely
       affect the rights and remedies of the Banks and the Agent under this
       Agreement.


       SECTION 9.    Agent Appointed Attorney-in Fact.  The Pledgor hereby
irrevocably appoints the Agent as the Pledgor's attorney-in-fact, effective
upon and during the continuance of an Event of Default, with full authority in
the place and stead of the Pledgor and in the name of the Pledgor, the Agent or
otherwise, from time to time in the Agent's discretion, to take any action and
to execute any instrument which the Agent may deem necessary or advisable to
accomplish the purposes of this Agreement, including, without limitation:

              (a)    to ask, demand, collect, sue for, recover, compound,
       receive and give acquittance and receipts for moneys due and to become
       due under or in respect of any of the Pledged Collateral;

              (b)    to receive, endorse and collect any drafts or other
       instruments, documents and chattel paper in connection with Section
       9(a); and

              (c)    to file any claims or take any action or institute any
       proceedings which the Agent may deem necessary or desirable for the
       collection of any of the Pledged Collateral or otherwise to enforce the
       rights of the Banks and the Agent with respect to any of the Pledged
       Collateral.

       SECTION 10.   Agent May Perform.  If the Pledgor fails to perform any
agreement contained herein (after the expiration of any applicable grace period
or opportunity to cure), the Agent may itself perform, or cause performance of,
such agreement, and the reasonable expenses of the Agent incurred in connection
therewith shall be payable by the Pledgor under Section 14(b).

       SECTION 11.   Possession; Reasonable Care.  The Agent shall hold in its
possession all Pledged Collateral pledged, assigned or transferred hereunder
and from time to time constituting a portion of the Pledged Collateral, except
as from time to time any documents or instruments may be required for
recordation or for the purpose of enforcing or realizing upon any right or
value thereby represented. The Agent may, from time to time, in its sole
discretion, appoint one or more agents (which in no case shall be the Pledgor
or an affiliate of the Pledgor) to hold physical custody, for the account of
the Agent, of any or all of the Pledged Collateral.  The Agent shall be deemed
to have exercised reasonable care in the custody and preservation of the
Pledged Collateral in its possession if the Pledged Collateral is accorded
treatment substantially equal to that which the Agent accords its own property,
it being understood that the Agent shall not have any responsibility for (a)
ascertaining or taking action with respect to calls, conversions, exchanges,
maturities, tenders or other matters relative to any Pledged Collateral,
whether or not the Agent has or is deemed





                                      -6-
<PAGE>   7
to have knowledge of such matters, or (b) taking any necessary steps to
preserve rights against any parties with respect to any Pledged Collateral.

       SECTION 12.   Remedies.  If any Event of Default shall have occurred and
be continuing:

              (a)    The Agent may exercise in respect of the Pledged
       Collateral, in addition to other rights and remedies provided for herein
       or otherwise available to it, all the rights and remedies of a secured
       party upon default under the UCC (whether or not the UCC applies to the
       affected Pledged Collateral), or under the laws of any other applicable
       jurisdiction, and the Agent may also, without notice except as specified
       below, sell the Pledged Collateral or any part thereof in one or more
       parcels at public or private sale, at any exchange, broker's board or at
       any of the Agent's offices or elsewhere, for cash, on credit or for
       future delivery, and upon such other terms as the Agent may reasonably
       deem commercially reasonable. The Pledgor agrees that, to the extent
       notice of sale shall be required by law, at least 10 days' notice to the
       Pledgor of the time and place of any public sale or the time after which
       any private sale is to be made shall constitute reasonable notification.
       The Agent shall not be obligated to make any sale of Pledged Collateral
       regardless of notice of sale having been given. The Agent may adjourn
       any public or private sale from time to time by announcement at the time
       and place fixed therefor, and such sale may, without further notice, be
       made at the time and place to which it was so adjourned.

              (b)    Any cash held by the Agent as Pledged Collateral and all
       cash proceeds received by the Agent in respect of any sale of,
       collection from, or other realization upon all or any part of the
       Pledged Collateral shall be applied in whole or in part by the Agent
       against, the Obligations in such order as the Agent shall select.  Any
       surplus of such cash or cash proceeds and interest accrued thereon, if
       any, held by the Agent and remaining after payment in full of all the
       Obligations shall be paid over to the Pledgor or to whomsoever may be
       lawfully entitled to receive such surplus; provided that the Agent shall
       have no obligation to invest or otherwise pay interest on any amounts
       held by it in connection with or pursuant to this Agreement.

              (c)    All rights and remedies of the Agent and the Banks
       expressed herein are in addition to all other rights and remedies
       possessed by the Agent and the Banks in the Loan Documents and any other
       agreement or instrument relating to the Obligations.

             SECTION 13.   Registration Rights, Private Sales, Etc.

              (a)    If the Agent shall determine to exercise its and the
       Banks' right to sell all or any of the Pledged Collateral pursuant to
       Section 12, the Pledgor agrees that, upon request of the Agent, the
       Pledgor will use its best efforts to cause the officers and directors of
       the Issuer of the Pledged Shares, at Pledgor's expense, to cooperate
       fully with the Agent in conformity with requirements imposed by law for
       the availability of an exemption from registration under the Securities
       Act of 1933, as amended from time to time (the "Securities Act") and





                                      -7-
<PAGE>   8
       in the Agent's determination that such exemption is not reasonably
       available for such sale, the Pledgor shall use its best efforts to:

                     (i)    execute and deliver, and cause the Issuer of the
              Pledged Collateral contemplated to be sold and the directors and
              officers thereof to execute and deliver, all such instruments and
              documents, and to use its best efforts to do or cause to be done
              all such other acts and things, as may be necessary in the
              reasonable opinion of the Agent to effectively realize upon the
              value of the Pledged Collateral, to register such Pledged
              Collateral under the provisions of the Securities Act and to use
              its best efforts to cause the registration statement relating
              thereto to become effective and to remain effective for such
              period as prospectuses are required by law to be furnished to
              facilitate the sale or other disposition of the Pledged
              Collateral, or that portion thereof to be sold, and to make all
              amendments and supplements thereto and to the related
              prospectuses which, in the reasonable opinion of the Agent, are
              necessary or advisable, all in conformity with the requirements
              of the Securities Act, and the rules and regulations of the
              Securities Act, and the rules and regulations of the Securities
              and Exchange Commission, applicable thereto or, where relevant,
              the laws, rules and regulations of such other jurisdiction
              applicable thereto;

                     (ii)   use its best efforts to qualify the Pledged
              Collateral under the state securities or "Blue Sky" laws, if
              applicable thereto, and to obtain all necessary governmental
              approvals for the sale of the Pledged Collateral, as reasonably
              requested by the Agent; provided, however, that an Issuer will
              not be required (1) to qualify generally to do business in any
              jurisdiction where it would not otherwise be required to qualify
              but for this subparagraph, (2) to subject itself to taxation in
              any such jurisdiction, or (3) to consent to general service of
              process in any such jurisdiction;

                     (iii)  cause the Issuer to make available to its security
              holders, as soon as practicable, an earnings statement which will
              satisfy the provisions of Section 11 (a) of the Securities Act;
              and

                     (iv)   do or cause to be done all such other acts and
              things as may be necessary to make such sale of the Pledged
              Collateral or any part thereof valid and binding and in
              compliance with applicable law.

              (b)    The Pledgor recognizes that the Agent may be unable to
       effect a public sale of any or all of the Pledged Collateral by reason
       of certain prohibitions contained in the Securities Act and applicable
       state securities laws, but may be compelled to resort to one or more
       private sales thereof to a restricted group of purchasers who will be
       obliged to agree, among other things, to acquire such Pledged Collateral
       for their own account for investment and not with a view to the
       distribution or resale thereof.  The Pledgor acknowledges and agrees
       that any such private sale may result in prices and other terms less
       favorable to the seller than if such sale were a public sale and,
       notwithstanding such circumstances, agrees that any such private sale
       shall, to the extent





                                      -8-
<PAGE>   9
       permitted by law, be deemed to have been made in a commercially
       reasonable manner.  Neither the Agent nor the Banks shall be under any
       obligation to delay a sale of any of the Pledged Collateral for the
       period of time necessary to permit the Issuer of such securities to
       register such securities under the Securities Act or under any
       applicable state securities laws, even if the Issuer would agree to do
       so.

              (c)    The Pledgor further agrees to do or cause to be done, to
       the extent that the Pledgor may legally do so, all such other acts and
       things as may be necessary to make such sales or resales of any portion
       or all of the Pledged Collateral valid and binding and in compliance
       with any and all applicable laws, regulations, orders, writs,
       injunctions, decrees or awards of any and all courts, arbitrators or
       governmental instrumentalities, domestic or foreign, having jurisdiction
       over any such sale or sales, all at the Pledgor's expense.  The Pledgor
       further agrees that a breach of any of the covenants contained in this
       Section 13 will cause irreparable injury to the Agent and the Banks, and
       that the Agent and the Banks have no adequate remedy at law in respect
       of such breach and, as a consequence, agrees that each and every
       covenant contained in this Section 13 shall be specifically enforceable
       against the Pledgor, and the Pledgor hereby waives and agrees, to the
       fullest extent permitted by law, not to assert as a defense against an
       action for specific performance of such covenants that (i) the Pledgor's
       failure to perform such covenants will not cause irreparable injury to
       the Agent or the Banks, or (ii) the Agent or the Banks have an adequate
       remedy at law in respect of such breach. The Pledgor further
       acknowledges the impossibility of ascertaining the amount of damages
       which would be suffered by the Agent and the Banks by reason of a breach
       of any of the covenants contained in this Section 13 and, consequently,
       agrees that, if the Pledgor shall breach any of such covenants and the
       Agent or any Bank shall sue for damages for such breach, the Pledgor
       shall pay to the Agent or such Bank, as liquidated damages and not as a
       penalty, an aggregate amount equal to the value of the Pledged
       Collateral on the date the Agent or such Bank shall demand compliance
       with this Section 13.

              (d)    To the fullest extent permitted by applicable law and
       subject to the provisions of Section 10.8 of the Credit Agreement, the
       Pledgor agrees to indemnify, protect and save harmless the Agent, the
       Banks and any controlling persons thereof within the meaning of the
       Securities Act from and against any and all liabilities, suits, claims,
       costs and expenses (including counsel fees and disbursements) arising
       under the Securities Act, the Securities and Exchange Act of 1934, as
       amended, or at common law, or pursuant to any other applicable law in
       connection with the aforesaid registration, insofar as such liabilities,
       suits, claims, costs and expenses arise out of or are based upon, any
       untrue statement or alleged untrue statement of a material fact
       contained in the aforesaid registration statement, or the aforesaid
       registration statement as amended or supplemented, or arises out of or
       is based upon, the omission or alleged omission to state therein a
       material fact required to be stated therein or necessary to make the
       statements therein not misleading; provided, however, that the Pledgor
       shall not be liable in any such case to the extent that any such
       liabilities, suits, claims, costs and expenses arise out of or are based
       upon, the gross negligence or the wilful misconduct of the Agent or any
       Bank or any untrue statement or





                                      -9-
<PAGE>   10
       alleged untrue statement or omission or alleged omission made in the
       aforesaid registration statement or the aforesaid registration statement
       as amended or supplemented, in reliance upon and in conformity with
       written information furnished to the Pledgor by the Agent or such Bank
       specifically for inclusion therein. The foregoing indemnity agreement is
       in addition to any liability that the Pledgor may otherwise have to the
       Agent and any such Bank, or any such controlling person.

       SECTION 14.   Indemnity, Expenses and Interest.

              (a)    To the fullest extent permitted by law and subject to the
       provisions of Section 10.8 of the Credit Agreement, the Pledgor agrees
       to indemnify the Agent and the Banks and their respective affiliates,
       subsidiaries, parent companies and other related entities, and their
       respective officers, directors employees, agents, attorneys and other
       professionals and consultants, insurers and stockholders, and each of
       them, in the manner set forth in Section 10.4 of the Credit Agreement.

              (b)    The Pledgor agrees to pay to the Agent and the Banks the
       costs and expenses set forth in Section 10.3 of the Credit Agreement in
       the manner set forth in Section 10.3 of the Credit Agreement.

              (c)    The Pledgor agrees to pay interest on any expenses or
       other sums due to the Agent and the Banks hereunder that are not paid
       when due at the Default Rate.

       SECTION 15.   Amendments, Etc.  No amendment or waiver of any provision
of this Agreement nor consent to any departure by the Pledgor herefrom shall in
any event be effective unless the same shall be in writing and signed by the
Required Banks, and then such waiver or consent shall be effective only in the
specific instance and for the specific purpose for which given.

       SECTION 16.   Addresses for Notices. Except as otherwise expressly
provided herein, all notices and other communications provided for hereunder
shall be in writing (including telegraphic, telex, facsimile or cable
communication) and, if to the Pledgor, mailed, telegraphed, transmitted, cabled
or delivered to it, addressed to it at the address of the Pledgor specified on
the signature page hereof; if to the Agent or any Bank, mailed, telegraphed,
transmitted, cabled or delivered to it, addressed to it at the address of the
Agent or such Bank (as the case may be) specified in the Credit Agreement; or
as to each party at such other address as shall be designated by such party in
a written notice to each other party complying as to delivery with the terms of
this Section 16.  All such notices and other communications shall, when mailed,
telegraphed, telexed, transmitted or cabled, respectively, be effective when
deposited in the mails, confirmed by telex answerback, transmitted by
telecopier or delivered to the cable company, respectively.

       SECTION 17.   Security Interest Absolute.  All rights of the Agent and
the Banks, all obligations of the Pledgor hereunder and the security interest
hereunder shall, to the extent permitted by applicable law, be absolute and
unconditional, irrespective of:





                                      -10-
<PAGE>   11
              (a)    any lack of validity or enforceability of the Credit
       Agreement, the Notes, the Letters of Credit or any of the other Loan
       Documents;

              (b)    any change in the time, manner or place of payment of, or
       in any other term of, all or any of the Obligations or any other
       amendment or waiver of or any consent to any departure from the Credit
       Agreement, the Notes, the Letters of Credit or any of the other Loan
       Documents;

              (c)    any exchange, release or nonperfection of any other
       collateral, or any release or amendment or waiver of or consent to
       departure from any guaranty, for all or any of the Obligations; or

              (d)    any other circumstance (other than payment in full of the
       Obligations) which might otherwise constitute a defense available to, or
       a discharge of, the Pledgor or any Loan Party in respect of the
       Obligations.

       SECTION 18.   Continuing Security Interest. This Agreement and the
delivery of the Pledged Collateral to the Agent shall create a continuing
security interest in the Pledged Collateral and shall (a) remain in full force
and effect until termination of the obligations of the Banks to make the Loans
and issue Letters of Credit under the Credit Agreement and the indefeasible
payment in full thereafter of the Obligations and the expiration and
termination of all Letters of Credit; (b) be binding upon the Pledgor and its
successors and assigns; and (c) inure to the benefit of the Agent, the Banks
and their respective successors, transferees and assigns. Without limiting the
generality of the foregoing clause (c), the Agent and the Banks may assign or
otherwise transfer any of their respective rights under this Agreement to any
other Person, and such Person shall thereupon become vested with all the
benefits in respect thereof granted herein or otherwise to the Agent or the
Banks, as the case may be. Upon the termination of the obligations of the Banks
to make the Loans and the indefeasible payment in full thereafter of the
Obligations, the Pledgor shall be entitled to the return, upon its request and
at its expense, of such of the Pledged Collateral as shall not have been sold
or otherwise applied pursuant to the terms hereof.

       SECTION 19.   Waiver of Marshalling.  All rights of marshalling of
assets of the Pledgor, including any such right with respect to the Pledged
Collateral, are hereby waived by the Pledgor.

       SECTION 20.   Limitation by Law.  All rights, remedies and powers
provided in this Agreement may be exercised only to the extent that the
exercise thereof does not violate any applicable provision of law, and all the
provisions of this Agreement are intended to be subject to all applicable
mandatory provisions of law which may be controlling and to be limited to the
extent necessary so that they will not render this Agreement invalid,
unenforceable, in whole or in part, or not entitled to be recorded, registered
or filed under the provisions of any applicable law.

       SECTION 21.   Separability.  Any provision of this Agreement which is
prohibited or unenforceable in any jurisdiction shall not invalidate the
remaining provisions hereof, and any such prohibition or unenforceability in
any jurisdiction shall not invalidate or render unenforceable such provision in
any other jurisdiction.  Should





                                      -11-
<PAGE>   12
any clause, sentence, paragraph, subsection or Section of this Agreement be
judicially declared to be invalid, unenforceable or void, such decision will
not have the effect of invalidating or voiding the remainder of this Agreement,
and the parties hereto agree that the part or parts of this Agreement so held
to be invalid, unenforceable or void will be deemed to have been stricken
herefrom by the parties hereto, and the remainder will have the same force and
effectiveness as if such stricken part or parts had never been included herein.

       SECTION 22.   Captions.  The captions in this Agreement have been
inserted for convenience only and shall be given no substantive meaning or
significance whatever in construing the terms and provisions of this Agreement.

       SECTION 23.   No Waiver: Remedies.  No failure on the part of the Agent
or any Bank to exercise, and no delay in exercising, any right hereunder shall
operate as a waiver thereof; nor shall any single or partial exercise of any
right hereunder preclude any other or further exercise thereof or the exercise
of any other right. The remedies herein provided are cumulative and not
exclusive of any remedies provided by law.

       SECTION 24.   Execution in Counterparts.  This Agreement may be executed
in any number of counterparts and by different parties hereto in separate
counterparts, each of which when so executed shall be deemed to be an original
and all of which taken together shall constitute one and the same agreement.

       SECTION 25.   Survival of Representations and Warranties.  All
representations and warranties contained in this Agreement or made in writing
by or on behalf of the Pledgor in connection herewith, shall survive the
execution and delivery of this Agreement.  Any investigation by the Agent or
any Bank shall not diminish in any respect whatsoever its right to rely on such
representations and warranties.

       SECTION 26.   Governing Law; Submission to Jurisdiction. THIS AGREEMENT
SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE
STATE OF TEXAS (WITHOUT REGARD TO ANY CONFLICTS OF LAW PRINCIPLES).  THE
PARTIES EXPRESSLY ACKNOWLEDGE THAT (I) THEY INTEND THAT THIS AGREEMENT SHALL BE
GOVERNED BY THE PROVISIONS (INCLUDING, WITHOUT LIMITATION, THE RIGHT OF THE
PARTIES TO SELECT THE GOVERNING LAW) OF THE UNIFORM COMMERCIAL CODE AND NOT BY
COMMON LAW AND (II) THE STATE OF TEXAS BEARS A REASONABLE RELATIONSHIP TO THIS
TRANSACTION AND NO OTHER STATE HAS A MATERIALLY GREATER INTEREST IN THIS
TRANSACTION THAN THE STATE OF TEXAS.  THE PLEDGOR HEREBY SUBMITS TO THE
NONEXCLUSIVE JURISDICTION OF THE UNITED STATES DISTRICT COURT FOR THE WESTERN
DISTRICT OF TEXAS AND OF ANY TEXAS STATE COURT SITTING IN TEXAS FOR PURPOSES OF
ALL LEGAL PROCEEDINGS ARISING OUT OF OR RELATING THIS AGREEMENT OR THE
TRANSACTIONS CONTEMPLATED HEREBY.


                           [signatures on next page]





                                      -12-
<PAGE>   13
       IN WITNESS WHEREOF, the Pledgor has caused this Agreement to be duly
executed and delivered by its officer thereunto duly authorized as of the date
first above written.



                                        BILLING INFORMATION CONCEPTS CORP.


                                        By:  /s/ KELLY E. SIMMONS        
                                            ----------------------------------
                                        Name: Kelly E. Simmons           
                                             --------------------------------
                                        Title: Senior Vice President and
                                              -------------------------------
                                               Chief Financial Officer
                                              -------------------------------
                                        Federal Employer Identification        
                                        Number: 74-2781950                     
                                                                               

                                        ADDRESS:

                                        9311 San Pedro, Suite 300
                                        -------------------------------------
                                        San Antonio, Texas 78229
                                        Facsimile: (210)   -
                                                        --- ----
                                        Attention:
                                                  ----------------------------
                                                                               
                                                                               
                                                                               

                                                                   




                                      -13-
<PAGE>   14
                                   SCHEDULE I

                                       TO

                             STOCK PLEDGE AGREEMENT


<TABLE>
<CAPTION>
                                                        Stock
                                                        -----
                                          Class      Certificate                     Number
                                          -----      -----------                     ------
            Name of Issuer              of  Stock       Number      Par Value      of Shares     Percentages
            --------------              ---------       ------      ---------      ---------     -----------
  <S>                                    <C>              <C>         <C>           <C>             <C>
          Billing Information             Common           C7          No Par        100,000         100%
            Concepts, Inc.                                             Value                              
                                                                                                         
          Enhanced Services               Common          2            $.01          1,000          100% 
            Billing, Inc.                                                                                

      Inter-Lata Aviation, Inc.           Common          2            $.01          1,000          100%
</TABLE>





                                      -14-

<PAGE>   1
                                                                    EXHIBIT 10.8


                               SECURITY AGREEMENT


       This Security Agreement (the "Agreement") is made as of December 20,
1996 by BILLING INFORMATION CONCEPTS, INC., a corporation organized under the
laws of the State of Delaware (together with its successors and assigns, the
"Grantor"), to THE FROST NATIONAL BANK, a national banking association ("Frost
Bank"), and its successors and assigns, as administrative and collateral agent
(the "Agent"), for the equal and ratable benefit of itself and the other banks
or financial institutions listed on the signature pages of, and any other bank
or financial institution that may hereafter become a party to, the hereinafter
described Credit Agreement (together with the Agent hereinafter collectively
referred to as the "Banks").

       PRELIMINARY STATEMENTS.  Frost Bank, individually, as the Issuing Bank
and the Agent, and the other Banks have entered into a Credit Agreement dated
as of December 20, 1996 (as it may hereafter be amended or otherwise modified
from time to time, the "Credit Agreement"), with the Grantor, as borrower, and
BILLING INFORMATION CONCEPTS CORP., a corporation organized under the laws of
the State of Delaware, ("Parent Company").  It is a condition precedent to the
obligation of the Banks to make the Loans and issue the Letters of Credit
described in the Credit Agreement that the Grantor shall have executed and
delivered this Agreement.

       NOW, THEREFORE, in consideration of the premises and of the mutual
covenants contained herein and for other good and valuable consideration, the
adequacy, receipt and sufficiency of which are hereby acknowledged, and in
order to induce the Banks to make the Loans and issue Letters of Credit under
the Credit Agreement, the Grantor hereby agrees as follows:

       SECTION 1.  Defined Terms and Related Matters.

              (a)    Unless otherwise defined herein, the capitalized terms
       used herein which are defined in the Credit Agreement shall have the
       meanings specified therein.

              (b)    The words "hereof", "herein" and "hereunder" and words of
       similar import when used in this Agreement shall refer to this Agreement
       as a whole and not to any particular provision of this Agreement.

              (c)    Unless otherwise defined herein or in the Credit
       Agreement, the terms defined in the Uniform Commercial Code as enacted
       in the State of Texas, as amended from time to time (the "UCC") are used
       herein as therein defined.

              (d)    All accounting terms are not specifically defined herein
       shall be construed in accordance with generally accepted accounting
       principles consistent with those applied in preparation of the financial
       statements referred to in Section 5.1 of the Credit Agreement.

       SECTION 2.    Grant of Security.  The Grantor hereby collaterally
assigns and pledges to the Agent, for the equal and ratable benefit of the
Banks and hereby grants to the Agent, for the equal and ratable benefit of the
Banks, a security interest
<PAGE>   2
in and a lien on, all of the Grantor's right, title and interest in and to its
property described in subsections (a) through (f) of this Section 2 (the
"Collateral"), whether now owned or hereafter acquired by the Grantor:

              (a)    All presently existing or hereafter acquired or created
       accounts, accounts receivable, contract rights, notes, drafts,
       acceptances, chattel paper, leases and writings evidencing a monetary
       obligation or a security interest in or a lease of goods, all rights to
       receive the payment of money or other considerations under present or
       future contracts or by virtue of merchandise sold or leased, services
       rendered, loans and advances made or other considerations given, whether
       or not earned by performance and whether or not evidenced by or set
       forth in or arising out of any present or future chattel paper, note,
       draft, lease, acceptance, writing, bond, insurance policy, instrument,
       document or general intangible, and all extensions and renewals of any
       thereof, all rights under or arising out of present or future contracts,
       agreements or general intangibles, including all payments under
       licensing agreements or arrangements, all right, title and interest in
       merchandise which gave rise to any or all of the foregoing, including
       all goods, all claims or causes of action now existing or hereafter
       arising in connection with or under any agreement or document or by
       operation of law or otherwise, all collateral security of any kind
       (including real property mortgages) given by any person with respect to
       any of the foregoing, including in any event, all accounts, instruments
       and chattel paper within the meaning of the UCC; the foregoing shall
       include, without limitation, (i) the promissory notes and security
       interests evidencing and/or securing the payment of loans or advances
       from any Company to any other Company described in Schedule I attached
       hereto and (ii) all accounts receivable, contract rights, security
       interests, rights and remedies of Grantor, whether now existing or
       hereafter acquired or created, under (x) any Advanced Purchase
       Agreement, whether now existing or hereafter entered into by Grantor and
       (y) all agreements between Grantor and any LEC or any Affiliate of any
       LEC, whether now existing or hereafter entered into (any and all of the
       foregoing being the "Accounts, Instruments and Chattel Paper");

              (b)    All general intangibles of every nature, whether presently
       existing or hereafter acquired or created, including without limitation,
       all books, correspondence, credit files, records, computer programs,
       computer tapes, cards, and other papers and documents in the possession
       or control of the Grantor, claims (including, without limitation all
       claims for income tax and other refunds), chooses in action, judgments,
       licensing agreements, royalty payments, goodwill, all amounts received
       as an award in or settlement of a suit in damages, deposit accounts,
       interests in joint ventures or general or limited partnerships and in
       any event, all general intangibles within the meaning of the UCC (any
       and all of the foregoing being the "General Intangibles");

              (c)    All rights now owned or hereafter acquired or created, to
       payment under a contract not yet earned by performance and not yet
       evidenced by an Account, Instrument or Chattel Paper ("Contract Rights"
       and together with Accounts, Instruments, Chattel Paper and General
       Intangibles herein collectively called "Receivables");





                                      -2-
<PAGE>   3
              (d)    All documents, instruments and chattel paper of every
       nature, whether now existing or hereafter acquired or created, and in
       any event all documents within the meaning of the UCC ("Documents");

              (e)    (i) any and all rights of the Grantor against any of the
       Companies arising out of any agreement between the Grantor and any of
       the Companies or by operation of law or otherwise; (ii) all contracts,
       Instruments, undertakings, Documents or other agreements in which  the
       Grantor may now or hereafter have any right, title or interest and which
       pertain to the sale or other disposition by the Grantor of any Accounts,
       or any other interest in Collateral, as any of the same may from time to
       time be amended, modified, supplemented, increased and/or restated;
       together with all rights of the Grantor to receive moneys or other
       consideration due and to become due to the Grantor arising with respect
       to the contract described in items (i) through (ii) above or in
       connection with such contracts, all rights in and to any claims and/or
       indemnification in favor of the Grantor, all rights of action for
       damages arising out of or for breach or default in respect thereof, and
       all rights of the Grantor to perform and exercise all rights thereunder
       (any and all of the foregoing being the "Contracts"); and

              (f)    The proceeds, in cash or otherwise, of the Collateral
       described in the foregoing clauses (a) and (e)(including, without
       limitation, (i) the proceeds of any sale or other disposition of such
       Collateral; (ii) all insurance proceeds of any kind [whether or not the
       Agent is the loss payee under the applicable insurance policy] paid at
       any time in connection with such Collateral; and (iii) all liens
       (whether possessory, contractual, statutory or otherwise) with respect
       to such Collateral, and all rights, remedies and claims (whether in the
       nature of indemnities, warranties, guaranties or otherwise) of the
       Grantor with respect to such Collateral, in any case whether now
       existing or hereafter at any time or from time to time arising.

       The inclusion of proceeds in this Agreement does not authorize the
Grantor to sell, dispose of or otherwise use the Collateral in any manner to
the extent otherwise prohibited hereby or by the other Loan Documents.

       SECTION 3.    Security for Obligations.   This Agreement secures the
prompt and complete (a) payment and performance of all obligations, covenants
and conditions of Grantor under the Credit Agreement, the Notes, the Security
Documents and the other Loan Documents to which it is a party, whether such
obligations, covenants and conditions are now existing or hereafter arising,
and all renewals, extensions, amendments, supplements and rearrangements
thereof, and (b) payment and performance of all obligations, covenants and
conditions required to be paid or performed by any other Loan Party under the
other Loan Documents; in each case whether for principal, interest, prepayment
premium, taxes, losses, compensation, reimbursements, fees, expenses or any
other amount payable to the Banks and the Agent under the Credit Agreement or
any other Loan Document (all such obligations, covenants and conditions
described in the foregoing clauses (a) and (b) being hereinafter collectively
referred to as the "Obligations").

       SECTION 4.    Grantor Remains Liable.  Anything herein to the contrary
notwithstanding, (a) the Grantor shall remain liable under the Contracts and





                                      -3-
<PAGE>   4
agreements included in the Collateral to the extent set forth therein to
perform all of its duties and obligations thereunder to the same extent as if
this Agreement had not been executed; (b) the exercise by the Agent or any Bank
of any of the rights hereunder shall not release the Grantor from any of its
duties or obligations under the contracts and agreements included in the
Collateral; and (c) the Agent and the Banks shall not have any obligation or
liability under the Contracts and agreements included in the Collateral by
reason of this Agreement, nor shall the Agent or any Bank be obligated to
perform any of the obligations or duties of the Grantor thereunder or to take
any action to collect or enforce any claim for payment assigned hereunder.

       SECTION 5.    Representations and Warranties.  The Grantor hereby
represents and warrants as follows:

              (a)    Except as set forth on Schedule II attached hereto, all
       records concerning the Grantor's Receivables (if any) and all originals
       of all chattel paper (if any) which evidence Receivables are and will
       remain located (i) at the chief executive office located at 9311 San
       Pedro, Suite 300, San Antonio, Texas  78216, until April 1, 1997 and
       (ii) from and after April 1, 1997, at the chief executive office at One
       Technology Center, 7411 John Smith Drive, San Antonio, Texas  78229.
       The Grantor will notify the Agent of any change of its name, its
       corporate structure or the address of its chief executive office or
       principal place of business listed above at least 30 days prior to any
       such change.

              (b)    The Grantor owns the Collateral free and clear of any
       Lien, except for Permitted Liens.  Except with respect to Permitted
       Liens, no effective financing statement or other instrument similar in
       effect covering all or any part of the Collateral is or will be on file
       in any recording office.

              (c)    With respect to all of the Collateral, upon the filing of
       appropriate financing statements in the jurisdictions listed on Schedule
       III attached hereto, this Agreement will create a valid first priority
       Lien in the Collateral (subject only to Permitted Liens), securing the
       payment of the Obligations in such jurisdictions with respect to which a
       security interest may be perfected by filing financing statements in the
       United States and its territories pursuant to the UCC or other
       applicable law.  All action necessary or desirable to protect and
       perfect such security interest in each item of Collateral has been duly
       taken, and no further or subsequent filing, refiling, recording,
       rerecording, registration or reregistration is necessary in any
       jurisdiction, except as provided under applicable law with respect to
       the filing of continuation statements.

              (d)    Other than the filings and other actions described in
       Section 5(c) to perfect the security interests created by this
       Agreement, no authorization, approval or other action by, and no notice
       to or filing with, any governmental authority or regulatory body, is
       required for (i) the due execution, delivery and performance of this
       Agreement by the Grantor, and the other documents and instruments
       executed in connection herewith; (ii) the grant by the Grantor of the
       security interests granted hereby; (iii) the perfection of the security
       interests granted hereby; or (iv) except for actions required by the
       UCC, the exercise by the Agent and the Banks of their respective rights
       and remedies hereunder.





                                      -4-
<PAGE>   5
              (e)    This Agreement is, and all other documents and instruments
       executed in connection herewith when delivered will be, the legal, valid
       and binding obligations of the Grantor, enforceable against the Grantor
       in accordance with their respective terms, except as enforcement may be
       (i) limited by Debtor Laws and (ii) subject to the general effect of
       general principles of equity (regardless of whether such enforceability
       is considered in a proceeding in equity or at law).

              (f)    The Grantor has received, or will receive, direct or
       indirect benefit from the making of this Agreement.

              (g)    As of the date hereof, except as set forth on Schedule IV
       attached hereto, none of the obligors on any of the Grantor's
       Receivables is a governmental authority which would require the Agent's
       security interest with respect to such Receivables created hereunder to
       be perfected other than by the filing of a UCC-1 Financing Statement.

              (h)    The Grantor's Federal Employer Identification Number is
       74-246717 and it has never utilized any other Federal Employer
       Identification Number.  The Grantor will not change its Federal Employer
       Identification Number unless the Grantor notifies the Agent of any
       change in writing at least 30 days prior to the date of such change and
       executes such additional mortgages, security agreements and financing
       statements as may be reasonably requested by the Agent.

       SECTION 6.    Further Assurances.

              (a)    The Grantor authorizes the Agent to file financing
       statements (including, without limitation, Form UCC-1, Form UCC-2 or
       Form UCC-3) and other security documents executed by the Grantor in such
       offices and locations as are necessary in the opinion of the Agent to
       perfect the security interests granted herein.  The Grantor further
       agrees that from time to time, at the expense of the Grantor, the
       Grantor will promptly give, execute, deliver, file and/or record all
       further instruments and documents, opinions of counsel or other papers,
       and take all further action that may be reasonably necessary or
       desirable, or that the Agent may reasonably request, in order to protect
       any security interests renewed and extended or granted or purported to
       be granted hereby and to create, preserve, fix, validate and perfect any
       security interests granted hereby in any Collateral now or hereafter
       acquired by the Grantor or to enable the Agent to exercise and enforce
       the Banks' rights and remedies hereunder with respect to any of the
       Collateral.  Without limiting the generality of the forgoing, the
       Grantor will: (i) at the reasonable request of the Agent, mark
       conspicuously each Chattel Paper, Document and Contract Right included
       in the Receivables, each Receivable and each of its records pertaining
       to the Collateral with a legend, in form and substance satisfactory to
       the Agent, indicating that such Chattel Paper, Receivable or Collateral
       is subject to the security interests granted hereby; (ii) if any
       Receivable shall be evidenced by a promissory note or other Instrument
       or Chattel Paper, at the request of the Agent deliver and pledge to the
       Agent hereunder such note, Instrument or Chattel Paper duly endorsed and
       accompanied by duly executed instruments of transfer or





                                      -5-
<PAGE>   6
       assignment, all in form and substance satisfactory to the Agent; and
       (iii) execute and file such financing or continuation statements, or
       amendments thereto, and such other instruments or notices, as may be
       necessary or desirable, or as the Agent may reasonably request, in order
       to perfect and preserve the security interests granted or purported to
       be granted hereby.

              (b)    The Grantor authorizes the Agent to file a carbon,
       photographic, facsimile or other reproduction of this Agreement as a
       financing statement or to file one or more financing or continuation
       statements, and amendments thereto, relative to all of any part of the
       Collateral without the signature of the Grantor, where permitted by law.

              (c)    The Grantor will furnish to the Agent from time to time
       statements and schedules further identifying and describing the
       Collateral and such other reports in connection with the Collateral as
       the Agent may reasonably request, all in reasonable detail.

              (d)    The Grantor shall notify the Agent promptly, in reasonable
       detail of (i) any Lien or claim made or asserted against any of the
       Collateral (other than Permitted Liens); (ii) any material change in the
       composition of the Collateral; and (iii) the occurrence of any other
       event that could have a material adverse effect on the aggregate value
       of the Collateral or on the Lien created hereunder.

       SECTION 7.    As to Receivables.  The Grantor shall:

              (a)    keep its chief place of business and chief executive
       offices and the offices where it keeps records concerning the
       Receivables, and all originals of all Chattel Paper which evidence
       Receivables, at the location or locations therefor specified in Section
       5(a) or at such other locations in jurisdictions where all action
       required by Section 6 shall have been taken with respect to the
       Receivables.  The Grantor will at all times hold and preserve such
       records and Chattel Paper;

              (b)    except as otherwise provided in this Section  7(b),
       continue to collect, at its own expense, all amounts due or to become
       due to it under the Receivables.  In connection with such collections,
       the Grantor may take such action as the Grantor may deem necessary or
       advisable to enforce collection of the Receivables; provided, however,
       that the Agent shall have the right, at any time after the occurrence
       and during the continuance of an Event of Default, to notify the account
       debtors or obligors under any Receivables of the assignment of such
       Receivables to the Agent and to direct such account debtors or
       obligators to make payment of all amounts due or to become due to the
       Grantor thereunder directly to the Agent and, upon such notification and
       at the expense of the Grantor, to enforce collection of any such
       Receivables, and to adjust, settle or compromise the amount or payment
       thereof, in the same manner and to the same extent as the Grantor might
       have done.  After the occurrence and during the continuance of an Event
       of Default, all amounts and proceeds (including Instruments) received by
       the Grantor in respect of the Receivables shall be  received in trust
       for the benefit of the Agent hereunder, shall be segregated from





                                      -6-
<PAGE>   7
       other funds of the Grantor and shall be forthwith paid over to the Agent
       in the same form as so received (with any necessary endorsement) to be
       applied as provided by Section 14(b).  The Grantor shall not adjust,
       settle or compromise the amount or payment of any Receivable, or release
       wholly or partly any account debtor or obligor thereof, or allow any
       credit or discount thereon other than in the ordinary course of
       business; and

              (c)    except as permitted in the Credit Agreement, not sell or
       discount any notes or Receivables.

       SECTION 8.    Change of Name, Identity or Structure.  The Grantor will
not change its name, identity or corporate structure in any manner which might
make any financing or continuation statement filed hereunder seriously
misleading within the meaning of Section 9-402 of the UCC (or any other then
applicable provision of the UCC or any other provision of law in effect in any
applicable jurisdiction) unless the Grantor shall have given the Agent at least
30 days' prior written notice thereof and shall have taken all action (or made
arrangements to take such action substantially simultaneously with such change
if it is impossible to take such action in advance) necessary or reasonably
requested by the Agent to amend such financing statement or continuation
statement so that it is not seriously misleading.

       SECTION 9.    Right of Inspection.  During all business hours upon
reasonable notice and without unreasonable interference with the operation of
the business of Grantor, and during any time that an Event of Default continues
to exist, (i) the Agent and its representatives shall have the right to enter
into and upon any premises where any of the Collateral is located for the
purposes of inspecting the same, observing its use or otherwise protecting its
interests therein; and (ii) the Agent shall have access to all the records of
the Grantor and the Agent or its representatives may examine the same, take
extracts therefrom and make photocopies thereof, and the Grantor agrees to
render to the Agent, at the Grantor's cost and expense, such clerical and other
assistance as may be reasonably requested with regard thereto.

       SECTION 10.   Transfers and Other Liens.  The Grantor shall not (a)
sell, assign (by operation of law or otherwise) or otherwise dispose of any of
the Collateral, except as permitted by Section 6.7 of the Credit Agreement or
(b) create or suffer to exist any Lien upon or with respect to any of the
Collateral to secure the Indebtedness of any Person, other than Permitted
Liens.  In the event that any of the Collateral is sold or otherwise disposed
of in compliance with the terms of Section 6.7 of the Credit Agreement, the
Agent shall, at the Grantor's expense, promptly release the Lien of this
Agreement with respect to such Collateral.

       SECTION 11.   Agent Appointed Attorney-in-Fact.   The Grantor hereby
irrevocably appoints the Agent, effective upon the occurrence of an Event of
Default and only for so long thereafter as such event of default continues, the
Grantor's attorney-in-fact, with full authority in the place and stead of such
Grantor and in the name of the Grantor, the Agent or otherwise from time to
time in the Agent's discretion, to take any action and to execute any
instrument which the Agent may deem necessary or advisable to accomplish the
purposes of this Agreement, including, without limitation:





                                      -7-
<PAGE>   8
              (a)    to ask, demand, collect, sue for, recover, compound,
       receive and give acquittance and receipts for moneys due and to become
       due under or in respect of any of the Collateral;

              (b)    to receive, endorse and collect any drafts or other
       instruments, documents and chattel paper in connection with clause (a)
       above;

              (c)    to receive, open and dispose of all mail addressed to the
       Grantor and to notify the United States Post Office authorities to
       change the address for delivery of all mail addressed to the Grantor to
       such address as the Agent may designate;

              (d)    to execute in connection with any sale of the Collateral
       pursuant to Section 14 hereof, any endorsements, assignments, bills of
       sale or other instruments of conveyance or transfer with respect to the
       Collateral;

              (e)    to file any claims or take any action or institute any
       proceedings which the Agent may deem necessary or desirable for the
       collection of any of the Collateral or otherwise to enforce the rights
       of the Agent and the Banks, including, without limitation, the
       collection of royalties or other compensation due under any license,
       with respect to any of the Collateral;

              (f)    to endorse the Grantor's name on all applications,
       assignments, registrations, documents, papers and instruments necessary
       or desirable for the Agent in the use of the Collateral; and

              (g)    to assign, pledge, convey or otherwise transfer title in
       or dispose of the Collateral to anyone.

       SECTION 12.   Agent May Perform.  If the Grantor fails to perform any
agreement contained herein (and such failure continues beyond any applicable
grace period or opportunity to cure), the Agent may itself perform, or cause
performance of, such agreement, and the expenses of the Agent incurred in
connection therewith shall be payable by the Grantor under Section 15(b)
hereof.

       SECTION 13.   Duties as to Collateral.  The powers conferred on the
Agent and the Banks hereunder are solely to protect their respective interest
in the Collateral and shall not impose any duty upon the Agent or any Bank to
exercise any such powers.  Except for the safe custody of any Collateral in its
possession and the accounting for moneys actually received by it hereunder, the
Agent and the Banks shall not have any duty as to any Collateral or as to the
taking of any necessary steps to preserve rights against prior parties or any
other rights pertaining to any Collateral.

       SECTION 14.   Remedies.  If any Event of Default shall have occurred and
be continuing:

              (a)    The Agent may exercise in respect of the Collateral, in
       addition to other rights and remedies provided for herein or otherwise
       available to it, all the rights and remedies of a secured party on
       default under the UCC (whether or not the UCC applies to the affected
       Collateral) and in addition thereto and





                                      -8-
<PAGE>   9
       cumulative thereof, the following rights:  the right to sell or
       otherwise dispose of the Collateral and the right to take possession of
       the Collateral, and for that purpose, the Agent may enter upon any
       premises on which the Collateral may be situated and remove the same
       therefrom and/or may render the Collateral inoperable; the Agent may
       require the Grantor to, and  the Grantor hereby agrees that it will, at
       its expense and upon the request of the Agent, forthwith assemble all or
       part of the Collateral and all documents relating to the Collateral as
       directed by the Agent and make the Collateral available to the Agent at
       a place to be designated by the Agent; without notice except as
       specified below, sell the Collateral in one or more parcels at public or
       private sale, at any of the Agent's offices or elsewhere, for cash, on
       credit or for future delivery, and upon such other terms as the Agent
       may reasonably deem commercially reasonable.  The Grantor agrees that,
       to the extent notice of sale shall be required by law, at least 10 days'
       notice to the Grantor of the time and place of any public sale or the
       time after which any private sale is to be made shall constitute
       reasonable notification.  The Agent shall not be obligated to make any
       sale of Collateral regardless of notice of sale having been given.  The
       Agent may adjourn any pubic or private sale from time to time by
       announcement at the time and place fixed therefor, and such sale may,
       without further notice, be made at the time and place to which it was so
       adjourned.

              (b)    All cash proceeds received by the Agent in respect of any
       sale of, collection from, or other realization upon all or any part of
       the Collateral shall be applied in whole or in part by the Agent against
       the Obligations in any order the Agent may select.  Any surplus of such
       cash or cash proceeds held by the Agent and remaining after payment in
       full of all the Obligations shall be paid over to the Grantor or to
       whomsoever may be lawfully entitled to receive such surplus; provided
       that the Agent shall have no obligation to invest or otherwise pay
       interest on any amounts held by it in connection with or pursuant to
       this Agreement.

              (c)    All rights and remedies of the Agent and the Banks
       expressed herein are in addition to all other rights and remedies
       possessed by the Agent and the Banks in the Loan Documents and any other
       agreement or instrument relating to the Obligations.





                                      -9-
<PAGE>   10
       SECTION 15.   Indemnity, Expenses and Interest.

              (a)    To the fullest extent permitted by law and subject to the
       provisions of Section 10.8 of the Credit Agreement, the Grantor agrees
       to indemnify the Agent and the Banks and their respective affiliates,
       subsidiaries, parent companies and other related entities, and their
       respective officers, directors employees, agents, attorneys and other
       professionals and consultants, insurers and stockholders, and each of
       them, in the manner set forth in Section 10.4 of the Credit Agreement.

              (b)    Subject to the provisions of Section 10.8 of the Credit
       Agreement, the Grantor agrees to pay to the Agent and the Banks the
       costs and expenses set forth in Section 10.3 of the Credit Agreement in
       the manner set forth in Section 10.3 of the Credit Agreement.

              (c)    Subject to the provisions of Section 10.8 of the Credit
       Agreement, the Grantor agrees to pay interest on any expenses or other
       sums due to the Agent and the Banks hereunder that are not paid when due
       (after the expiration of any applicable grace period) at the Default
       Rate.

       SECTION 16.   Amendments, Etc.  No amendment or waiver of any provision
of this Agreement nor consent to any departure by the Grantor herefrom shall in
any event be effective unless the same shall be in writing and signed by the
Required Banks, and then such waiver or consent shall be effective only in the
specific instance and for the specific purpose for which given.

       SECTION 17.   Addresses for Notices.  Except as otherwise expressly
provided herein, all notices and other communications provided for hereinafter
shall be in writing (including telegraphic, telex, facsimile, or cable
communication) and, if to the Grantor, mailed, telegraphed, transmitted, cabled
or delivered to it, addressed to it at the address of the Grantor specified on
the signature page hereof; if to the Agent or any Bank (as the case may be),
mailed, telegraphed, transmitted, cabled or delivered to it, addressed to it at
the address of the Agent and the Banks specified in the Credit Agreement; or as
to each party at such other address as shall be designated by such party in a
written notice to each other party complying as to delivery with the terms of
this Section 17.  All such notices and other communications shall, when mailed,
telegraphed, telexed, transmitted or cabled, respectively, be effective when
deposited in the mails, confirmed by telex answer back, transmitted by
telecopier or delivered to the cable company, respectively.

       SECTION 18.   Security Interest Absolute.  All rights of the Agent and
the Banks, all obligations of the Grantor hereunder and the security interests
hereunder shall to the extent permitted by the applicable law, be absolute and
unconditional, irrespective of:

              (a)    any lack of validity or enforceability of the Credit
       Agreement, the Notes, the Letters or Credit or any of the other Loan
       Documents or any other agreement or security document relating thereto
       or executed in connection with or pursuant to any Loan Document;





                                      -10-
<PAGE>   11
              (b)    any change in the time, manner or place of payment of, or
       in any other term of, all or any of the Obligations or any other
       amendment or waiver of or any consent to any departure from the Credit
       Agreement, the Notes, the Letters of Credit, any of the other Loan
       Documents, or any other agreement or instrument relating thereto or
       executed in connection with or pursuant to any Loan Document;

              (c)    any exchange, release or non-perfection of any other
       collateral, or any release or amendment or waiver of or consent to
       departure from any guaranty, for all or any of the Obligations; or

              (d)    any other circumstance (other than payment in full of the
       Obligations) which might otherwise constitute a defense available to, or
       a discharge of, the Grantor or any Loan Party in respect of the
       Obligations or the Grantor in respect of this Agreement.

       SECTION 19.   Continuing Security Interest.  This Agreement shall create
a continuing security interest in the Collateral and shall (a) remain in full
force and effect until termination of the obligations of the Banks to make the
Loans and issue the Letters of Credit and the indefeasible payment in full
thereafter of the Obligations and the expiration and termination of all Letters
of Credit; (b) be binding upon the Grantor, its successors and assigns; and (c)
inure to the benefit of the Agent, the Banks and their respective successors,
transferees and assigns.  Without limiting the generality of the foregoing
clause (b), the Agent and the Banks may assign or otherwise transfer any of
their respective rights under this Agreement to any other Person, and such
Person shall thereupon become vested with all the benefits in respect thereof
granted herein or otherwise to the Agent or the Banks, as the case may be.

       SECTION 20.   Waiver of Marshalling.  All rights of marshalling of
assets of the Grantor, including any such right with respect to the Collateral,
are hereby waived by the Grantor.

       SECTION 21.   Limitation by Law.  All rights, remedies and powers
provided in this Agreement may be exercised only to the extent that the
exercise thereof does not violate any applicable provision of law, and all the
provisions of this Agreement are intended to be subject to all applicable
mandatory provisions of law which may be controlling and to be limited to the
extent necessary so that they will not render this Agreement invalid,
unenforceable, in whole or in part, or not entitled to be recorded, registered
or filed under the provisions of any applicable law.

       SECTION 22.   Termination of Agreement.  Upon the termination of
obligations of the Banks to make the Loans and the indefeasible payment in full
thereafter of the Obligations, this Agreement shall terminate and be of no
further force and effect and the Agent shall, at the expense of and the request
of the Grantor, execute and deliver to the Grantor such documents and
instruments reasonably requested by the Grantor to evidence the release of the
security interests created by this Agreement in any such Collateral which has
not been sold or otherwise applied pursuant to the terms hereof; provided,
however, notwithstanding the termination of, and the release of the security
interests created by, this Agreement, the obligations of





                                      -11-
<PAGE>   12
the Grantor and the rights of the Agent and the Banks under Sections 4 and 15
shall survive termination and release.

       SECTION 23.   Survival of Representations and Warranties.  All
representations and warranties contained in this Agreement or made in writing
by or on behalf of the Grantor in connection herewith shall survive the
execution and delivery of this Agreement.  Any investigation by the Agent or
any Bank shall not diminish in any respect whatsoever its right to rely on such
representations and warranties.

       SECTION 24.   Separability.  Should any clause, sentence, paragraph,
subsection or Section of this Agreement be judicially declared to be invalid,
unenforceable or void, such decision will not have the effect of invalidating
or voiding the remainder of this Agreement, and the parties hereto agree that
the part or parts of this Agreement so held to be invalid, unenforceable or
void will be deemed to have been stricken herefrom by the parties hereto, and
the remainder will have the same force and effectiveness as if such stricken
part or parts had never been included herein.

       SECTION 25.   Captions.  The captions in this Agreement have been
inserted for convenience only and shall be given no substantive meaning or
significance whatever in construing the terms and provisions of this Agreement

       SECTION 26.   No Waiver; Remedies.  No failure on the part of the Agent
or any Bank to exercise, and no delay in exercising, any right hereunder shall
operate as a waiver thereof; nor shall any single or partial exercise of any
right hereunder preclude any other or further exercise thereof or the exercise
of any other right.  The remedies herein provided are cumulative and not
exclusive of any remedies provided by law and any rights and remedies possessed
by the Agent or any Bank in the Credit Agreement, the Notes, the Letters of
Credit the other Loan Documents and any other agreement or instrument relating
to the Obligations.

       SECTION 27.   Execution in Counterparts.  This Agreement may be executed
in any number of counterparts and by different parties hereto in separate
counterparts, each of which when so executed shall be deemed to be an original
and all of which taken together shall constitute one and the same agreement.

       SECTION 28.   Governing Law; Submission to Jurisdiction. THIS AGREEMENT
SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE INTERNAL LAWS OF THE
STATE OF TEXAS (WITHOUT REGARD TO ANY CONFLICTS OF LAW PRINCIPLES).  THE
PARTIES EXPRESSLY ACKNOWLEDGE THAT (I) THEY INTEND THAT THIS AGREEMENT SHALL BE
GOVERNED BY THE PROVISIONS (INCLUDING, WITHOUT LIMITATION, THE RIGHT OF THE
PARTIES TO SELECT THE GOVERNING LAW) OF THE UNIFORM COMMERCIAL CODE AND NOT BY
COMMON LAW AND (II) THE STATE OF TEXAS BEARS A REASONABLE RELATIONSHIP TO THIS
TRANSACTION AND NO OTHER STATE HAS A MATERIALLY GREATER INTEREST IN THIS
TRANSACTION THAN THE STATE OF TEXAS.  THE GRANTOR HEREBY SUBMITS TO THE
NONEXCLUSIVE JURISDICTION OF THE UNITED STATES DISTRICT COURT FOR THE WESTERN
DISTRICT OF TEXAS AND OF ANY TEXAS STATE COURT SITTING IN TEXAS FOR PURPOSES OF





                                      -12-
<PAGE>   13
ALL LEGAL PROCEEDINGS ARISING OUT OF OR RELATING THIS AGREEMENT OR THE
TRANSACTIONS CONTEMPLATED HEREUNDER.





                         [signatures on following page]





                                      -13-
<PAGE>   14
       IN WITNESS WHEREOF, the Grantor has caused this Agreement to be duly
executed and delivered by its officer thereunto duly authorized as of the date
first above written.



                                    BILLING INFORMATION CONCEPTS, INC.
                                    
                                    
                                    By:  /s/  KELLY E. SIMMONS
                                       ------------------------------------
                                           Name: Kelly E. Simmons
                                                ---------------------------
                                           Title: Senior Vice President and
                                                 --------------------------
                                                  Chief Financial Officer
                                                 --------------------------

                                    
                                    ADDRESS: (until April 1, 1997)
                                    
                                    9311 San Pedro, Suite 300
                                    San Antonio, Texas   78216
                                    Facsimile:                           
                                              -----------------------------
                                    Attention:                           
                                              -----------------------------
                                    
                                    ADDRESS: (from and after April 1, 1997)
                                    
                                    One Technology Center
                                    7411 John Smith Drive
                                    San Antonio, Texas   78229
                                    Facsimile:                           
                                              -----------------------------
                                    Attention:                           
                                              -----------------------------
                                    
                                    
                                    
                                    

                                      -14-
<PAGE>   15
                                   SCHEDULE I

                                       TO

                               SECURITY AGREEMENT


                   (SUBSIDIARY NOTES AND SECURITY INTERESTS)


                                      None





                                      -15-
<PAGE>   16
                                  SCHEDULE II

                                       TO

                               SECURITY AGREEMENT

                                  (LOCATIONS)


(a)    Place of Business:  The actual and anticipated principal place of
       business of the Grantor is located at 9311 San Pedro, Suite 300, San
       Antonio, Texas 78216; provided however, such location will change to One
       Technology Center, 7411 John Smith Drive, San Antonio, Texas  78229 on
       April 1, 1997.


(b)    Receivables Records:  All records concerning the Grantor's Receivables
       (if any) and all originals of all Chattel Paper (if any) which evidence
       Receivables are and will remain at the address set forth in (a) above.





                                      -16-
<PAGE>   17
                                  SCHEDULE III

                                       TO

                               SECURITY AGREEMENT



                             (FILING JURISDICTIONS)



                    Secretary of State of the State of Texas





                                      -17-
<PAGE>   18
                                  SCHEDULE IV

                                       TO

                               SECURITY AGREEMENT


                            (GOVERNMENTAL OBLIGORS)



                                      None





                                      -18-

<PAGE>   1





                                                                    EXHIBIT 11.1

              BILLING INFORMATION CONCEPTS CORP. AND SUBSIDIARIES

                       COMPUTATION OF EARNINGS PER SHARE

                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
                                  (UNAUDITED)

<TABLE>
<CAPTION>
                                                                               THREE MONTHS ENDED
                                                                               DECEMBER 31, 1996
                                                                               ------------------
<S>                                                                                    <C>
PRIMARY EARNINGS PER SHARE CALCULATION:                                       

Net income applicable to common stock.........................................         $ 4,911
                                                                              
Shares:                                                                       
 Weighted average number of shares of common stock outstanding................          15,101
 Weighted average common stock equivalents applicable to stock options        
 and warrants ................................................................           1,094
                                                                              
 Weighted average shares used for computation.................................          16,195
                                                                                       =======
                                                                              
 Net income per common share..................................................         $  0.30
                                                                              
FULLY DILUTED EARNINGS PER SHARE CALCULATION:                                 

Net income applicable to common stock.........................................         $ 4,911
                                                                              
Shares:                                                                       
 Weighted average number of shares of common stock outstanding................          15,101
 Weighted average common stock equivalents applicable to stock options        
 and warrants ................................................................           1,094
                                                                              
 Weighted average shares used for computation.................................          16,195
                                                                                       =======
                                                                              
 Net income per common share (a)..............................................         $  0.30
</TABLE>


Note:   Earnings per common share is presented above for the three-month period
        ended December 31, 1996 only as Billing Information Concepts Corp. had
        no publicly held common shares outstanding prior to August 2, 1996.

(a)    This calculation is submitted in accordance with Regulation S-K item
       601(b)(11) although not required by footnote 2 to paragraph 14 of APB
       Opinion No. 15 because it results in dilution of less than 3%.



                                      15

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE
UNAUDITED INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS FOR BILLING
INFORMATION CONCEPTS CORP. AND SUBSIDIARIES AS OF AND FOR THE THREE MONTHS ENDED
DECEMBER 31, 1996 AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH
FINANCIAL STATEMENTS
</LEGEND>
<MULTIPLIER> 1,000
       
<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          SEP-30-1997
<PERIOD-START>                             OCT-01-1996
<PERIOD-END>                               DEC-31-1996
<CASH>                                          30,456
<SECURITIES>                                         0
<RECEIVABLES>                                   16,666
<ALLOWANCES>                                         0
<INVENTORY>                                          0
<CURRENT-ASSETS>                               109,650
<PP&E>                                          19,769
<DEPRECIATION>                                   1,710
<TOTAL-ASSETS>                                 129,629
<CURRENT-LIABILITIES>                           94,923
<BONDS>                                          5,525
                                0
                                          0
<COMMON>                                           152
<OTHER-SE>                                      29,029
<TOTAL-LIABILITY-AND-EQUITY>                   129,629
<SALES>                                              0
<TOTAL-REVENUES>                                27,818
<CGS>                                                0
<TOTAL-COSTS>                                   17,958
<OTHER-EXPENSES>                                     0
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                                 119
<INCOME-PRETAX>                                  7,922
<INCOME-TAX>                                     3,011
<INCOME-CONTINUING>                              4,911
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                     4,911
<EPS-PRIMARY>                                      .30
<EPS-DILUTED>                                      .30
        

</TABLE>


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