TELESPECTRUM WORLDWIDE INC
8-K, 1997-06-26
BUSINESS SERVICES, NEC
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<PAGE>
 
================================================================================
 
                                 UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C.  20549



                                   Form 8-K



                                 CURRENT REPORT

                        PURSUANT TO SECTION 13 OR 15(d)
                    OF THE SECURITIES EXCHANGE ACT OF 1934



       Date of Report (date of earliest event reported) June 20, 1997
                                                        -------------



                          TeleSpectrum Worldwide Inc.
                      -------------------------------------------
             (Exact name of registrant as specified in its Charter)


    Delaware                   0-21107                  23-2845501
- ------------------     -----------------------    ---------------------
 (State or other       (Commission File Number)        (IRS Employer
 jurisdiction of                                  Identification Number)
 incorporation or     
 organization)



                                        
                                 443 South Gulph Road
                              King of Prussia, PA  19406
                                   (610) 878-7400
                  ---------------------------------------------             
                   (Address, including zip code, and telephone
                     number [including area code] of registrant's
                           principal executive office)



================================================================================

<PAGE>

Item 5. Other Events
        ------------

        Exhibit
        -------
        Press Release Dated June 20, 1997

<PAGE>

                                   SIGNATURE
                                   ---------

Pursuant to the requirements of the Securities Exchange Act of 1934, the
registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

                                              TELESPECTRUM WORLDWIDE INC.


                                              BY: /s/ Richard C. Schwenk, Jr.
                                                  -------------------------
                                                  Richard C. Schwenk, Jr.
                                                  Executive Vice President and
                                                  Chief Financial Officer

    

June 25, 1997






<PAGE>
 
                                                                      EXHIBIT 99


[LOGO OF TELESPECTRUM 
APPEARS HERE]
                         [LETTERHEAD OF TELESPECTRUM]


NEWS
FOR IMMEDIATE RELEASE                   Contact:    Richard C. Schwenk, Jr., CFO
                                                    TeleSpectrum Worldwide Inc.
                                                    (610)878-7470


              TELESPECTRUM WORLDWIDE INC. REVISES EARNINGS OUTLOOK


KING OF PRUSSIA, Pa.-June 20, 1997 -- TeleSpectrum Worldwide Inc. (NASDAQ: TLSP)
today announced that while it is normally the company's policy not to comment on
analysts' expectations, the company currently expects to show a slight loss for 
the second quarter of 1997.  Second quarter revenues, however, are expected to 
increase by roughly 10 percent over revenues reported for the first quarter this
year, and approximately 70 percent over supplemental pro forma revenues in the 
second quarter of 1996.*

        TeleSpectrum said that the interruption in its pattern of strong 
earnings growth was due primarily to aggressive expansion of its capacity.  
Business at TeleSpectrum has grown from pro forma revenues of $26,470,000 in the
first quarter of 1996 to $49,154,000 in the first quarter of 1997, an 86% 
increase.  This strong performance spurred the investment in infrastructure, 
information technology and personnel that has increased TeleSpectrum's 
workstation capacity by 112% since the company's initial public offering last 
August.  When incoming business in the second quarter was delayed, the result 
was lower profitability.

        "We are a high-growth company and we committed ourselves to expansion.  
We grew capacity and added personnel to meet expected demand from clients," said
J. Brian O'Neill, Chairman and Chief Executive Officer of TeleSpectrum Worldwide
Inc. "When some of that business was delayed, we filled most of our excess 
capacity with less profitable business.  As a result, our company did not 
achieve the profits expected for this quarter."

                                    -more-


* Supplemental pro forma of operations assume that the Company acquired the 
Initial Operating Business on January 1, 1995.  The results of operations for 
TARP and PR Response are included only from their actual acquisition dates, 
October 1, 1996 and November 1, 1996 respectively.
<PAGE>
 
Page 2 - TeleSpectrum Worldwide Inc.    [LOGO]


Steps to Improve Performance

        TeleSpectrum said that the company is pursuing a number of steps that 
it believes will strengthen its financial performance.  These steps include:

 .      Excess capacity means opportunity. TeleSpectrum is actively marketing
        its excess capacity and is in negotiations for new third quarter
        business. In addition, TeleSpectrum expects to expand business with
        existing clients in its core industries.

 .      Strengthening the company.  TeleSpectrum remains focused on integrating 
        operations, making new acquisitions, and strengthening management.

 .      Continuing efforts to streamline costs. A systematic review of all the
        company's costs centers is already underway. Steps to improve
        profitability are being taken.

        Mr. O'Neill said, "Since our initial public offering in August of 1996, 
TeleSpectrum Worldwide Inc. has successfully integrated nine companies, hired 
more than 4,000 associates, installed more than 2,000 workstations, and achieved
strong revenue and earnings growth.  With better utilization of our new, 
state-of-the-art call centers, a continued focus on strengthening the company, 
and a strong effort to cut costs, we expect our performance to improve 
significantly."

The Company

        Headquartered in King of Prussia, Pa., TeleSpectrum Worldwide Inc. is a 
diversified provider of telemarketing services. TeleSpectrum companies and 
operating units provide inbound and outbound telemarketing, inbound customer 
service, direct mail and fulfillment, market research and other services such as
strategic database marketing, consulting and training. The company presently has
approximately 3,846 workstations in 32 call centers, and employs approximately
8,500 people in the United States, Canada and the United Kingdom.

Forward-looking Statements

        The statements contained herein regarding TeleSpectrum's expected growth
and profitability are forward-looking statements that involve substantial risk 
and uncertainty.  In accordance with the Private Securities Litigation Reform 
Act of 1995, the following are factors that could cause TeleSpectrum Worldwide 
Inc.'s actual results to differ materially from those expressed or implied by 
such forward-looking statements: agreements with its existing clients generally 
do not assure a specific level or duration of revenue, the growth and 
profitability assumptions assume the addition of new clients not currently 
identified, and cost savings projected may not be realized.

                                      ###


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