E TRADE GROUP INC
8-K/A, 1997-07-25
SECURITY BROKERS, DEALERS & FLOTATION COMPANIES
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<PAGE>
 
                      SECURITIES AND EXCHANGE COMMISSION

                            Washington, D.C. 20549

                          ---------------------------



                                  FORM 8-K/A

                       AMENDMENT NO. 1 TO CURRENT REPORT
                    PURSUANT TO SECTION 13 OR 15(D) OF THE
                        SECURITIES EXCHANGE ACT OF 1934



Date of Report (Date of earliest event reported):   JANUARY 21, 1997
                                                   ------------------   


                              E*TRADE GROUP, INC.
- -------------------------------------------------------------------------------
              (Exact name of registrant as specified in charter)

 
 
         DELAWARE                   1-11921              94-2844166
- -------------------------------------------------------------------------------
(State or Other Jurisdiction       (Commission          (IRS Employer
   of Incorporation)               File Number)       Identification No.)
 
FOUR EMBARCADERO PLACE, 2400 GENG ROAD, PALO ALTO  94303
- -------------------------------------------------------------------------------
(Address of Principal Executive Offices)                  (Zip Code)


Registrant's telephone number, including area code:   (415) 842-2500
                                                    ----------------



                                NOT APPLICABLE
- -------------------------------------------------------------------------------
        (Former Name or Former Address, if Changed Since Last Report.)
<PAGE>
 
                                AMENDMENT NO. 1

     The undersigned Registrant hereby amends the following items, financial
statements, exhibits or other portions of its Current Report on Form 8-K,
originally filed with the Securities Exchange Commission on June 13, 1997, as
set forth in the pages attached hereto:

ITEM 5.   OTHER EVENTS.
- ------    ------------ 


          Previously filed.


ITEM 7.   FINANCIAL STATEMENTS, PRO FORMA FINANCIAL INFORMATION  AND EXHIBITS.
- ------    ------------------------------------------------------------------- 

     The following financial statements and pro forma financial information are
filed as a part of this report.

     (a) Financial Statements of Business Acquired.
         ----------------------------------------- 

          None.


     (b) Pro Forma Financial Information.
         ------------------------------- 

          None.


     (c) Exhibits.  The following documents are filed as exhibits to this
         --------                                                        
report:

          10.22  License and Services Agreement dated as of January 21, 1997 by
                 and between E*TRADE Group, Inc., VERSUS Technologies Inc. and
                 VERSUS Brokerage Services Inc.
<PAGE>
 
                                  SIGNATURES
                                  ----------


          Pursuant to the requirements of the Securities Exchange Act of 1934,
the Registrant has duly caused this report to be signed on its behalf by the
undersigned hereunto duly authorized.


                         E*TRADE Group, Inc.
                         -------------------
                         (Registrant)


Dated:  July 25, 1997         By:  /s/ Stephen C. Richards
                                  ---------------------------------------------


                         Name:    Stephen C. Richards

                         Title:   Chief Financial Officer
<PAGE>
 
                                 EXHIBIT INDEX




Exhibit
Number
- ------


10.22  License and Services Agreement dated as of January 21, 1997 by and
       between E*TRADE Group, Inc., VERSUS Technologies Inc. and VERSUS
       Brokerage Services Inc.

<PAGE>
 
                                                                 EXHIBIT 10.22

               [* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL
               TREATMENT HAS BEEN REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL
               HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE
               COMMISSION PURSUANT TO RULE 24b-2.]


                         LICENSE AND SERVICES AGREEMENT


          This License and Services Agreement ("Agreement") is entered into as
of January 21, 1997 ("Effective Date") among VERSUS Technologies Inc., a
corporation organized under the laws of Canada, located at 181 Bay Street, Suite
3810, Toronto, Ontario M5J 2T3 ("VTI") and VERSUS Brokerage Services Inc., a
corporation organized under the laws of Ontario and a wholly-owned subsidiary of
VTI, located at 181 Bay Street, Suite 3810, Toronto, Ontario M5J 2T3 ("VBSI")
(VTI and VBSI collectively referred to herein as "VERSUS"); and E*TRADE Group,
Inc., a Delaware corporation located at Four Embarcadero Place, 2400 Geng Road,
Palo Alto, CA  94303 ("E*TRADE").

          1.   Certain Definitions.
               ------------------- 

          1.1  "Affiliate" of a party shall mean an entity directly or
indirectly controlling, controlled by or under common control with that party
where control means the ownership or control, directly or indirectly, of more
than fifty percent (50%) of all of the voting power of the shares (or other
securities or rights) entitled to vote for the election of directors or other
governing authority; provided that such entity shall be considered an Affiliate
only for the time during which such control exists.

          1.2  "Applicable VERSUS Entity" shall mean VTI or VBSI (depending on
which such entity is then primarily responsible for performing the Services in
Canada or both of such entities if they are both primarily responsible for
performing the Services in Canada).

          1.3  "Business Day" shall mean any day in both the United States and
Canada which is not a Saturday, Sunday or official government holiday in either
country.

          1.4  "Canadian" shall mean, with reference to a Customer, a Customer
that has, in the case of an individual, a valid Canadian social insurance number
(SIN) and a valid mailing address in Canada (which is not a post office box
number unless there is another valid mailing address in Canada) and, in the case
of any other person or entity that is a Customer, a valid tax identification
number and a valid mailing address in Canada;
<PAGE>
 
          1.5  "Customer" means a Canadian person who receives Services provided
by VERSUS in association with the Licensed Marks.

          1.6  "Disclosing Party" shall mean a party hereto that discloses its
Proprietary Information to the other party.

          1.7  "E*TRADE Services" shall mean those Services which are provided,
directly or indirectly, solely by E*TRADE pursuant to this Agreement.

          1.8  "Improvements" shall mean any updates, upgrades, improvements,
new versions and releases, enhancements or replacements of the Technology or the
VERSUS Retail Core System, as applicable.

          1.9  "Licensed Marks" shall mean solely the E*TRADE trademarks, trade
names, logos, and marks specified in Attachment A hereto or which may in the
future be adopted for use by E*TRADE or its Affiliates in connection with
Services  offered by E*TRADE or its Affiliates; provided, however, that the
appearance and/or style of the Licensed Marks may change from time to time in
E*TRADE's sole discretion; provided, further, that such changes are made by
E*TRADE to the Licensed Marks for use by E*TRADE, its Affiliates and all other
E*TRADE licensees except to the extent E*TRADE determines that applicable laws,
regulations, local customs, or local usage of other trademarks, tradenames or
logos might prohibit or impede the adoption of such changes by any licensee.

          1.10 "Listed Person" shall mean an entity listed in Attachment J, as
amended from time to time pursuant to the provisions of this Agreement.

          1.11 "Listed Person Acquisition" shall mean a change of control of VTI
or VBSI by reason of a Listed Person, or a group of persons (including a Listed
Person) acting jointly, becoming a beneficial owner of *** percent (***%) or
more of the then outstanding voting and equity securities of VTI or VBSI, on a
fully diluted basis.

          1.12 "Marketing Expenses" shall mean all costs and expenses (other
than costs and expenses arising from data management, printing, distribution and
similar costs that are excluded by E*TRADE from its customary calculation of its
marketing expenses) arising from marketing, promotional and advertising
activities, including advertisement placement, advertisement creation and
employee salaries for employees at least  *    *    *  of whose employment
responsibilities involve marketing the Services in association with the Licensed
Marks.

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                       2
<PAGE>
 
          1.13  "Net Revenue" shall mean all gross revenue received from third
parties and recognized by the Applicable VERSUS Entity less the provision for
bad debts, all as determined in accordance with Canadian generally accepted
accounting principles.

          1.14 "Proprietary Information" of a Disclosing Party shall mean the
following, to the extent previously, currently or subsequently disclosed to the
other party hereunder or otherwise:  information relating to products or
technology of the Disclosing Party or the properties, composition, structure,
use or processing thereof, or systems therefor, or to the Disclosing Party's
business (including, without limitation, computer programs, code, algorithms,
schematics, data, know-how, processes, ideas, inventions (whether patentable or
not), names and expertise of employees and consultants, all information relating
to customers and customer transactions and other technical, business, financial,
customer and product development plans, forecasts, strategies and information).
In particular, but without limitation, Technology and Improvements thereto by
whomever made shall be considered Proprietary Information of E*TRADE and the
VERSUS Retail Core System and Improvements thereto by whomever made shall be
considered Proprietary Information of VERSUS.

          1.15 "Proprietary Rights" shall mean patent rights, copyrights, trade
secret rights and similar proprietary intellectual property rights.

          1.16 "Receiving Party" shall mean a party hereto that receives
Proprietary Information of the other party.

          1.17 "Revenues" shall mean all Net Revenue from providing Services to
Customers, in the currency in which such revenue is earned by VERSUS, provided
however, that Revenues do not include trailer fees, interest income, spread
income on client balances, account services and registration fees or fees
derived from the provision of data or other information.

          1.18 "Services" shall mean the provision of financial and market
information and data and electronic retail brokerage services to retail
customers using the Technology, Licensed Marks and, in the case of VERSUS, using
the VERSUS Retail Core System, via any and all electronic gateways and
electronic distribution channels including telephone (interactive voice
response).

          1.19 "Technology" shall mean software (in object code form), related
technology, content, information, inventions (whether or not patentable), ideas
and know-how owned or controlled by E*TRADE and used by it or its Affiliates as
of the date of this Agreement, and any Improvements thereto made by or for
E*TRADE during the term of this Agreement which are owned or controlled by
E*TRADE or its Affiliates, in connection with the Services offered by E*TRADE or
its Affiliates

                                       3
<PAGE>
 
(including without limitation the technology and information provided by E*TRADE
as described in Attachment D hereto).

          1.20 "Territory" shall mean Canada.

          1.21 "United States" shall mean the United States of America.

          1.22 "VERSUS Retail Core System" has the meaning set forth in
Attachment C.

          2.   Technology License.
               ------------------ 

          2.1  License Grant.  Subject to all the terms and limitations of this
               -------------                                                   
Agreement, E*TRADE hereby grants VTI, with the right to sublicense to VBSI, a
sole and exclusive, perpetual, non-transferable, non-sublicensable (except to
VBSI) license to use the Technology and the associated Proprietary Rights
therein solely for the purpose of using, marketing and providing the Services in
the Territory and only so long as the Applicable VERSUS Entity uses the Licensed
Marks in connection with the provision of all such Services.  The foregoing
license is exclusive only in the Territory and no rights to use the Technology
or any associated Proprietary Rights therein are granted by E*TRADE outside of
the Territory (provided the foregoing shall not prevent the use of the E*TRADE
web site).  No Services provided under the license will be marketed or provided
directly or indirectly by or under the authority of VERSUS for any direct or
indirect customers who are not Canadian.  Any marketing by VERSUS to Customers
outside the Territory shall be done solely in cooperation with E*TRADE (and with
E*TRADE's prior written consent in each instance) and shall be in compliance
with all applicable laws.

          2.2  VERSUS agrees not to (i) disassemble, decompile or otherwise
reverse engineer the Technology or otherwise attempt to derive the source code
or algorithms underlying the Technology, or, except as contemplated by this
Agreement, copy or modify the Technology, or allow others to do any of the
foregoing.

          2.3  As between the parties, except for the license herein, E*TRADE
and its licensors shall retain and own all right, title and interest in and to
the Technology and all Proprietary Rights thereto.

          3.   Trademark License.
               ----------------- 

          3.1  License to Licensed Marks.  Subject to all the terms and
               -------------------------                               
limitations of this Agreement, E*TRADE hereby grants VTI, with the right to
sublicense to VBSI, a sole and exclusive, perpetual, non-transferable, non-
sublicensable (except to VBSI) license to use the Licensed Marks in the
Territory solely in connection with the marketing, promotion and supply of the
Services.  The foregoing license is exclusive only

                                       4
<PAGE>
 
in the Territory and, subject to Section 2.1, no rights to use the Licensed
Marks are granted by E*TRADE outside of the Territory (provided the foregoing
shall not prevent the use of the E*TRADE web site).

          3.2  VERSUS acknowledges that the Licensed Marks are owned solely and
exclusively by E*TRADE.  VERSUS hereby acknowledges and agrees that, except as
set forth herein, VERSUS has no rights, title or interest in or to the Licensed
Marks and that all use of the Licensed Marks by VERSUS shall inure to the
benefit of E*TRADE.  VERSUS agrees not to apply for registration of the Licensed
Marks (or any mark confusingly similar thereto) anywhere in the Territory.
E*TRADE shall apply for and diligently pursue registration of the Licensed Marks
within the Territory at its expense, and, in such event and if applicable,
VERSUS agrees to reasonably assist and cooperate with E*TRADE in connection
therewith at E*TRADE's expense.

          3.3  VERSUS acknowledges that, notwithstanding the registration by
E*TRADE of the Licensed Marks and the diligent pursuit by E*TRADE of the
protection of E*TRADE's right, title and interest in the Licensed Marks, E*TRADE
cannot guarantee that no third party anywhere in the world has a legitimate
claim or interest in the Licensed Marks.  Notwithstanding the foregoing, VERSUS
requires, and E*TRADE agrees, that, subject to Section 13.1, financial
responsibility and liability for the use by VERSUS of the Licensed Marks solely
within the scope of this Agreement is borne by E*TRADE, and E*TRADE's
responsibility in respect of infringement shall be as set out in Section 13.1.

          3.4  E*TRADE shall not itself, and shall not permit any other person
except VERSUS (and its Affiliates which are permitted assignees under Section
23)(or, in respect of the Licensed Marks, without limiting its obligations under
Sections 13.1 and 13.2, shall use reasonable efforts so that any other person
except VERSUS (and its Affiliates which are permitted assignees under Section
23) is not permitted), directly or indirectly to (i) use the Licensed Marks or
Technology in or, in respect of, the Territory, or (ii) use or license any part
of the Technology or E*TRADE Services in or in respect of the Territory, whether
or not in association with the Licensed Marks, for the benefit of any person
other than VERSUS (or its Affiliates which are permitted assignees under Section
23), except in each case to the extent of (A) uses or licenses of the Licensed
Marks or the Technology that do not conflict with E*TRADE's licenses to VERSUS
hereunder and that are unrelated to the provision of the Services, and (B)
marketing or promotional activities engaged in by E*TRADE, its Affiliates or its
licensees that are not primarily directed to the Canadian market for the
Services, subject to Section 9.  VERSUS shall not itself nor shall it permit any
other person (other than E*TRADE, its Affiliates and its licensees) to directly
or indirectly provide Services to customers who are not Customers.

          3.5  VERSUS shall have the right to continue using the VERSUS
trademarks in association with all aspects of its business and, when promoting
or

                                       5
<PAGE>
 
identifying Services to Customers, VERSUS may use the VERSUS trademarks in
conjunction with the Licensed Marks.  VERSUS shall not use any trademarks, trade
names or logos in connection with the promotion of Services save and except for
the Licensed Marks and the VERSUS trademarks as contemplated by this Section
3.5, third party trademarks used in association with services and products not
offered by E*TRADE (within the scope of agreements with such third parties), and
except as required by law.  VERSUS and E*TRADE shall work co-operatively to
determine a suitable means for the use of the Licensed Marks and the VERSUS
trademarks in combination, provided that VERSUS must obtain the prior written
consent of E*TRADE to any use of the Licensed Marks in combination with any
VERSUS trademarks, tradenames or logos other than uses set forth on Attachment A
which are approved by E*TRADE as of the date hereof.

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

          3.6  If any product or services, including financial services but
excluding the Services (the "New Services"), are to be offered to Customers
directly or indirectly by E*TRADE or its Affiliates using the Technology or the
Licensed Marks, E*TRADE shall first offer to VERSUS, by written notice delivered
to VERSUS, the sole and exclusive right to offer the New Services to Customers
using the Technology and the Licensed Marks.  Such first offer shall be subject
to the terms and conditions of a commercially reasonable license between E*TRADE
and VERSUS, as stipulated by E*TRADE, subject to such modifications as may be
agreed to by the parties.  VERSUS shall have  *    *    *  from the date of
receipt of E*TRADE's written notice to review the terms of the proposed license
and exercise its right of first offer in respect of such license by delivering a
written notice to E*TRADE that it agrees to offer the New Services to Customers
on the proposed terms of the license.  If VERSUS exercises its right of first
offer, the license shall include the grant of a right of sublicense to
sublicensees reasonably acceptable to E*TRADE (provided VERSUS shall remain
involved in the offering of the New Services) and, if the license is in respect
of New Services which are financial services, no upfront license fee will be
payable by VERSUS.  If VERSUS does not exercise its right of first offer in
respect of such license within such *    *    *  E*TRADE shall be entitled,
directly or indirectly, to offer the New Services to Customers, provided that if
the opportunity to offer such New Services using the Technology or Licensed
Marks under license is to be offered to a third party, (i) such license shall be
on principal terms substantively no more favorable to such third party than the
license terms offered to VERSUS; (ii) the Marketing Expenses per annum required
of such third party, expressed as a dollar amount, shall not be less than the
dollar amount of Marketing Expenses per annum required of VERSUS under this
Agreement; and (iii) in the case of a license in respect of financial services,
VERSUS

                                       6
<PAGE>
 
shall be entitled to a mutually determined percentage of the royalties payable
to E*TRADE under such license.

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

          4.   Up-Front Payments; Royalties; Records; Audit.
               -------------------------------------------- 

          4.1  As partial consideration for this Agreement, the Applicable
VERSUS Entity will pay E*TRADE fees aggregating  *    *    *  , which shall be
payable

*    *    *  after the Effective Date of this Agreement, as set forth in
Attachment E hereto.  The parties agree that the aggregate fees shall be
comprised of separate fees of *     *    *   payable for use of the Licensed
Marks and  *    *    *  for use of the Technology and E*TRADE Services.

          4.2  The Applicable VERSUS Entity will also pay ongoing aggregate
royalties ("Royalties") equal to  *    *    *   percent ( *    *    *  %)  of
its Revenues from any Services provided by or under the authority of VERSUS.
The parties agree that these aggregate Royalties shall be comprised of separate
royalties of  *    *    *  percent ( *    *    *  %) of Revenues from Services
payable for use of the Licensed Marks and  *    *    *  percent ( *    *    *
%) of Revenues from Services for use of the Technology and E*TRADE Services.

          4.3  Royalties shall be paid within  *    *    *   Business Days after
the end of each  *    *    *   with respect to Revenues recorded in that
quarter.   Notwithstanding anything to the contrary in Section 4.2, Royalties
with respect to Revenues will be paid by the Applicable VERSUS Entity in the
currency in which such Revenues were received and will be subject to any local
applicable laws or regulations.  Any overdue amounts with respect to Royalties
or other payments hereunder shall bear interest at the rate of eighteen (18%)
per cent per annum (based on a year of 360 days) or the maximum rate permitted
under applicable law, whichever is less.  Each of VERSUS and E*TRADE shall be
responsible for the payment of any and all applicable taxes and duties in
respect of any payments made under this Agreement by it to the other (other than
taxes based on income).  Each of VERSUS and E*TRADE shall be entitled to deduct
and remit withholding taxes on amounts payable under this Agreement to the other
as may be required by applicable law.  In the event that either VERSUS or
E*TRADE becomes liable to pay any taxes or related interest and penalties as a
result of its not withholding any taxes required to be withheld by it under
applicable law, the other party shall indemnify and hold such party harmless in
respect thereof.

                                       7
<PAGE>
 
          4.4  VERSUS shall keep and maintain detailed and accurate books and
records with regard to Revenues, Royalties and the calculation thereof at such
address(es) as it shall notify E*TRADE of in writing from time to time.  E*TRADE
or its representatives (who shall be reasonably acceptable to VERSUS) shall be
entitled to


[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]


review and audit such books and records and/or compliance with the terms of this
Agreement from time to time during normal business hours upon reasonable notice
to VERSUS and copy pertinent materials from such books and records relating to
the audit, all at E*TRADE's expense; provided that VERSUS will bear any such
expense if the review or audit shows an underpayment of more than   *    *    *
percent (*    *    *  %) for the period audited.  All deficiencies in payments
shown by any such audit shall be immediately paid by VBSI along with interest
calculated as provided in Section 4.3.  All overpayments of Royalties made by
VBSI shall be repaid by E*TRADE to VBSI within ten (10) Business Days of the
date when E*TRADE receives written notice of its receipt of such overpayment
together with reasonably detailed supporting documentation in connection
therewith.

          5.   VERSUS Obligations.   Subject to the provisions hereof, each
               ------------------                                          
Applicable VERSUS Entity shall use best efforts to provide and market the
Services under the licenses provided hereunder.  In connection with its
obligations hereunder, each Applicable VERSUS Entity shall (and as to Sections
5(i) through 5(iii) subject to applicable law and VERSUS' ability to obtain the
necessary regulatory approvals):

          (i) subject to Section 3.5, use its best efforts to market and promote
the Services in Canada using the Licensed Marks exclusively, but in any case
shall spend no less than the minimum amounts per each calendar year for
Marketing Expenses as specified in Attachment E hereto with respect to the
provision of Services to Customers; provided that it may reduce or suspend its
marketing, advertising and promotional activities below such amounts specified
in Attachment E (with E*TRADE's prior written consent, which shall not be
unreasonably withheld) if it is encountering difficulties in properly servicing
current demand for Services, or expects to encounter difficulties in properly
servicing additional demand for the Services;

          (ii) meet minimum standards for marketing, customer service,
operational reliability, performance and technological development of the
Services as specified in Attachment F hereto.  Attachment F is for the mutual
benefit of the parties and may be amended as agreed to from time to time by the
parties.  Such minimum

                                       8
<PAGE>
 
standards also include the standards, functional and performance requirements as
set forth in the Product/Service Requirements document in Attachment B and the
System Architecture document in Attachment C (and any subsequent versions agreed
upon by the parties);

          (iii)     provide regulatory and operational compliance and customer
service reasonably necessary for it to provide the Services in the jurisdictions
in Canada in which the Services are offered by VERSUS.  Prior to providing any
Services to Customers, each Applicable VERSUS Entity shall ensure that the
Services meet all applicable Canadian securities and other regulatory standards
and requirements in the jurisdictions in which the Services are provided by it);
and

          (iv) diligently pursue the necessary regulatory approvals for the
provision of the Services to Customers in all Canadian provinces.

          6.   Quality Standards.
               ----------------- 

          6.1  Subject to Section 5(ii) and applicable law (including applicable
regulatory requirements), E*TRADE shall establish reasonable quality standards
for the Services provided under the Licensed Marks for the purpose of protecting
the Licensed Marks as provided herein.  The Applicable VERSUS Entity shall
provide E*TRADE with access, at no expense to E*TRADE, to samples of the
Services in the form that it intends to provide them under the Licensed Marks to
allow E*TRADE to review the quality of the Services, and, if the samples meet
E*TRADE's quality control requirements, E*TRADE shall approve the level of
quality of such samples.  Thereafter, upon the request of E*TRADE, the
Applicable VERSUS Entity shall furnish, at no expense to E*TRADE, production
samples of the Services it intends to sell under the Licensed Marks to allow
E*TRADE to monitor the quality of the Services.

          6.2  The Applicable VERSUS Entity agrees to adopt the level of quality
as set forth in Section 6.1 hereof for the Services provided under the Licensed
Marks as the minimum standard of quality for the Services.

          6.3  E*TRADE shall have the right to request the Applicable VERSUS
Entity to make any changes and/or corrections to the Services provided by it
under the Licensed Marks as may be required to prevent an erosion of the
goodwill associated with the Licensed Marks, and to maintain the quality
standard prescribed in Section 6.1 above, and, subject to applicable law and
Section 8.6, the Applicable VERSUS Entity agrees to make and incorporate said
changes or corrections at its sole cost and expense.

          6.4  The Applicable VERSUS Entity shall have the right to create and
distribute promotional and marketing literature and materials for the Services
using the Licensed Marks and materials and content provided by E*TRADE
hereunder.  The Applicable VERSUS Entity shall furnish to E*TRADE, at no expense
to E*TRADE,

                                       9
<PAGE>
 
samples of all literature and materials containing the Licensed Marks that it
distributes or intends to distribute prior to any distribution thereof.  E*TRADE
shall control the quality (but not the Canadian content) of all promotional and
marketing literature and materials bearing the Licensed Marks and the Applicable
VERSUS Entity's use of the Licensed Marks.  Such quality control must be
necessary, in E*TRADE's reasonable determination, to the preservation of
E*TRADE's interest in the Licensed Marks, the "look and feel" and value
propositions associated with the Licensed Marks, and other similar quality
related standards.  If E*TRADE believes that the Licensed Marks are being used
by the Applicable VERSUS Entity in a manner likely to diminish E*TRADE's rights
in or protection of the Licensed Marks (other than uses which are approved as of
the date hereof by E*TRADE and are set forth on Attachment A and uses which are
governed by applicable Canadian law with which VERSUS must comply), the
Applicable VERSUS Entity agrees, at its sole cost and expense, to make whatever
changes and/or corrections E*TRADE deems necessary to protect the Licensed
Marks.

          6.5  VERSUS agrees that it shall not engage, participate or otherwise
become involved in any activity or course of action that diminishes and/or
tarnishes the image and/or reputation of any Licensed Mark.

          6.6  E*TRADE shall have the right to inspect VERSUS' operations and
facilities during normal business hours upon reasonable prior notice, to the
extent reasonably necessary to ensure that E*TRADE's quality standards have been
and are being met by VERSUS.  VERSUS shall provide E*TRADE with monthly reports
(no later than ten (10) days after the end of each calendar month) no more
detailed than VERSUS' internal reports, taking into account E*TRADE's advice
when formulating VERSUS' internal format, for E*TRADE to evaluate VERSUS'
operational efficiency and controls with respect to the Services as outlined in
the Measures of Operational Efficiency and Controls document in Attachment G
hereto which may be amended from time to time upon mutual agreement by the
parties hereto) and to obtain reasonably detailed information on the amount of
Royalties to be paid for each such month in the form of the report set out in
Attachment G.  From and after six (6) months following the date of this
Agreement, VERSUS will use reasonable efforts to deliver to E*TRADE reports in
the form set forth in Attachment G, which reports shall contain information
collected for each calendar week and are to be delivered promptly after the end
of each such week.

          6.7  VERSUS agrees to comply with all applicable laws in the Territory
and, at all times, to conduct its activities under this Agreement in a lawful
manner.

          6.8  VERSUS agrees to use the Licensed Marks in accordance with this
Agreement and only in connection with the Services.

          6.9  E*TRADE shall use reasonable efforts to inform VERSUS of all of
its marketing initiatives and advertising campaigns that would be reasonably
likely to

                                       10
<PAGE>
 
significantly affect the Canadian market for the Services prior to use.  Upon
request by VERSUS and subject to availability, E*TRADE shall provide a
reasonable number of copies of its advertising and promotional materials to
assist VERSUS in the development of its own such materials for the Canadian
market.  E*TRADE and VERSUS shall work together cooperatively to determine the
circumstances in which a reference to the availability of the Services to
Customers through VERSUS should be made in E*TRADE's advertising and promotional
materials, provided that the final determination shall be within E*TRADE's sole
discretion.  Notwithstanding the foregoing, E*TRADE shall include an appropriate
reference approved by VERSUS on its World Wide Web home page (as well as certain
of its advertising and promotional materials as determined in E*TRADE's sole
discretion) that Services are available to Customers through the Applicable
VERSUS Entity in the jurisdictions within Canada in which VERSUS is offering
such Services.

          6.10 With respect to approvals required under Sections 3.5, 6.1 and
6.4, if E*TRADE does not respond within ten (10) Business Days after receipt of
the request for approval, either approving or disapproving the proposed action
or materials, E*TRADE shall be deemed to have given its approval to such action
or materials.

          7.   Use and Display of Licensed Marks.
               --------------------------------- 

          7.1  The Applicable VERSUS Entity acknowledges and agrees that the
presentation and image of the Licensed Marks should be of a uniform and
consistent quality with respect to all services, activities and products
associated with the Licensed Marks.  Accordingly, subject to Section 3.5 and
applicable law, the Applicable VERSUS Entity acknowledges and agrees to use the
Licensed Marks in accordance with E*TRADE's reasonable standards for the
Licensed Marks, including the standards referred to in Section 7.2 provided that
E*TRADE's judgment as to the reasonableness of any such standards shall be
determinative.

          7.2  All usage by the Applicable VERSUS Entity of the Licensed Marks
shall include the registered trademark symbol and shall be in the following
form, as appropriate: [Licensed Mark](TM), until the applicable trademark has
been registered, or [Licensed Mark](R), after the applicable trademark has been
registered, except for such non-compliance as is consistent with E*TRADE's then
current usage. All literature and materials printed, distributed or
electronically transmitted by the Applicable VERSUS Entity and containing the
Licensed Marks shall include the following notice (except for such non-
compliance as is consistent with E*TRADE's then current usage) in close
proximity to the Licensed Marks:

          [Licensed Mark] is a trademark of E*Trade Group, Inc. used under
          license.

                                       11
<PAGE>
 
          8.  E*TRADE Technology and Services and VERSUS Technology.
              ----------------------------------------------------- 

          8.1  To carry on the physical transfer of Technology from E*TRADE to
the Applicable VERSUS Entity, E*TRADE shall provide to the Applicable VERSUS
Entity, as soon as reasonably practicable after the Effective Date of this
Agreement, Technology in tangible form (including but not limited to those items
described in Attachment D) as would be reasonably necessary for it to provide
the Services.  E*TRADE agrees to undertake and provide services related to the
Technology and Services as specified in Attachment D.  Notwithstanding anything
to the contrary herein, all Improvements to the Technology will only be required
to be provided by E*TRADE to the Applicable VERSUS Entity within a reasonable
time after E*TRADE makes the same available for distribution to its customers
and the Applicable VERSUS Entity shall have no less priority in this regard than
other licensees with similar licenses.  The parties shall use their best efforts
to work together to implement the Technology so that the Applicable VERSUS
Entity may launch the Services by February 1, 1997.  Any Improvements to that
portion of the Technology indicated as being owned by E*TRADE in the System
Architecture document set forth in Attachment C and in Attachment D (whether or
not patentable or copyrightable) that are developed by either party shall be
owned solely by E*TRADE (provided that if the Applicable VERSUS Entity creates
such an Improvement it shall retain perpetual license rights in respect
thereof).  E*TRADE shall have the right, at its own expense, and solely in its
own name, to apply for, prosecute and defend its Proprietary Rights with respect
thereto.  VERSUS agrees to and hereby makes any assignments necessary to
accomplish the foregoing ownership, will otherwise cooperate with E*TRADE to
achieve such ownership and will aid in any application for registration and
protection of such Proprietary Rights at E*TRADE's expense.

          8.2  The VERSUS Retail Core System, and all specific Improvements to
that portion of such system indicated as being owned by VERSUS in the System
Architecture document set forth in Attachment C (whether or not patentable or
copyrightable) that are developed by either party shall be owned solely by
VERSUS (provided that if E*TRADE creates such an Improvement it shall retain
perpetual license rights in respect thereof).  VERSUS shall have the right, at
its own expense, and solely in its own name, to apply for, prosecute and defend
its Proprietary Rights with respect thereto.  E*TRADE agrees to and hereby makes
any assignments necessary to accomplish the foregoing ownership, will otherwise
reasonably cooperate with VERSUS to achieve such ownership and will aid in any
application for registration and protection of such Proprietary Rights at
VERSUS' expense.
 
          8.3  E*TRADE shall perform or provide all of the E*TRADE Services
reasonably necessary to support the provision of the Services to Customers by
the Applicable VERSUS Entity.  The E*TRADE Services shall include the services
described in Attachments B and D.  The E*TRADE Services shall also include
integration services to be performed by E*TRADE with the assistance of the
Applicable

                                       12
<PAGE>
 
VERSUS Entity in order to adapt and Canadianize the Technology and the Services
to facilitate the provision of Services to Customers in accordance with the
milestone dates contemplated by Attachment H hereto and on an ongoing basis.  As
part of the E*TRADE Services, E*TRADE shall provide in a timely manner such
changes to the Technology and the Services as VERSUS may reasonably require in
order to comply with Canadian regulatory and market requirements, provided,
however, that any extraordinary costs incurred by E*TRADE in connection
therewith shall not be deemed to be covered by the fees payable to E*TRADE
hereunder and shall be promptly reimbursed by VERSUS.  E*TRADE agrees to provide
the Applicable VERSUS Entity with prior written notice of any such extraordinary
costs prior to incurring any such costs and that such costs must be agreed to by
VERSUS before they are incurred.  In the absence of such notice and agreement,
such costs shall not be reimbursable by VERSUS and E*TRADE shall have no
obligation to provide the changes that would have given rise to the
extraordinary costs which have not been approved.  In connection with the
foregoing, the parties shall use their best efforts to have their mutual
technologies and systems fully integrated, tested and available to provide the
Services to Customers on or before February 15, 1997.

          8.4  E*TRADE will provide a reasonable amount of training in respect
of the Technology and Services for the Applicable VERSUS Entity's personnel,
including customer service, account opening and operations, at the E*TRADE's
facilities and at mutually agreeable times.  During the initial
development/launch period, E*TRADE will provide additional reasonable support
(whether by phone or fax or occasionally in person in Palo Alto or Toronto) in
connection with the initial launch of the Services.  The parties agree that in-
person support will be provided primarily in Palo Alto and only occasionally in
Toronto.  Each party will pay its own travel, room and board and other out-of-
pocket expenses incurred in connection with any activity under this Section 8.4
although extraordinary costs incurred by E*TRADE in fulfilling its obligations
in the preceding sentence shall be reimbursed by VERSUS promptly and shall not
be costs that are deemed to be included in fees that are otherwise payable by
VERSUS to E*TRADE hereunder.  E*TRADE agrees to provide the Applicable VERSUS
Entity with prior written notice of any such extraordinary costs prior to
incurring any such costs and that such costs must be agreed to by VERSUS before
they are incurred.  In the absence of such notice and agreement, such costs
shall not be reimbursable by VERSUS and E*TRADE shall have no obligation to
provide the changes that would have given rise to the extraordinary costs which
have not been approved.

          8.5  Subject to Section 8.6, E*TRADE shall use reasonable efforts to
remain competitive and to continually improve and upgrade its Technology,
systems, facilities, and E*TRADE Services to facilitate the marketing of the
Services by the Applicable VERSUS Entity to Customers.

          8.6  E*TRADE and VERSUS shall work to ensure the continuing
compatibility of the Technology with the VERSUS Retail Core System for the

                                       13
<PAGE>
 
performance of Services to Customers by the Applicable VERSUS Entity including
necessary compliance with Canadian legal and market requirements.  No change or
Improvement shall be made by any party hereto to the Technology, the VERSUS
Retail Core System or the Services which would reasonably be expected to result
in incompatibility in respect of the parties' respective systems, or non-
compliance with Canadian legal requirements, or restrictions on VERSUS' or its
Customers' ability to use the Services in accordance with this Agreement,
without the prior written approval of the party that has not made such change or
Improvement, which approval shall not be unreasonably withheld.  E*TRADE and
VERSUS shall create and maintain a change management process to ensure
compliance with this Section 8.6 and such process will involve the nomination of
two (2) representatives by each of E*TRADE and VERSUS to establish a change
management committee to review, coordinate, manage and approve technology and
service changes.

          8.7  E*TRADE and VERSUS shall use reasonable efforts to use their
respective buying power to help the other to receive, participate in, or benefit
from the services negotiated by it in the course of operating, and promoting
Services around the world so long as, with respect to VERSUS, such services are
used to provide Services in accordance with this Agreement and, with respect to
E*TRADE, that E*TRADE's use of its reasonable efforts shall extend without
limitation to providing VERSUS with the services provided to E*TRADE and its
Affiliates by Quote.com, PR Newswire, First Call, Baseline, CompuServe, America
Online, Microsoft, Intuit and Quicken.  The parties agree that the third party
services listed and to the extent described in Attachment I hereto are available
as of the Effective Date, subject to any rights of such third party service
providers to cease providing such services to any party hereunder.

          9.   Transfer of Customer Accounts; Services to E*TRADE Customers.
               ------------------------------------------------------------  
The Applicable VERSUS Entity shall not open any accounts for customers who are
not Customers.  E*TRADE shall not open any accounts for Canadian customers of
the Services unless they have a valid mailing address in the United States.
Each party shall refer such Customers for whom they may not open accounts in
accordance with the prior sentence to the other party.  The parties shall work
together to transfer to the Applicable VERSUS Entity any existing E*TRADE
accounts for Customers.

          10.  Representations and Warranties.
               ------------------------------ 

          10.1 Representations and Warranties of E*TRADE.  E*TRADE represents,
               -----------------------------------------                      
warrants and agrees that:

          (i) it is a corporation duly organized, validly existing and in good
standing under the laws of the State of Delaware and it has the corporate power
and is authorized under its Certificate of Incorporation and its Bylaws to carry
on its business as now conducted;

                                       14
<PAGE>
 
          (ii) it has performed all corporate actions and received all corporate
authorizations necessary to execute and deliver this Agreement and to perform
its obligations hereunder;

          (iii)     it has and shall maintain the power and authority and all
material governmental licenses, authorizations, consents and approvals to be
obtained within the United States to own its assets, carry on its business and
to execute, deliver, and perform its obligations under this Agreement;

          (iv) there are no (A) non-governmental third parties and (B)
governmental or regulatory entities in the United States who are entitled to any
notice of the transaction, licenses and services contemplated hereunder or whose
consent is required to be obtained by E*TRADE for the consummation of the
transaction contemplated hereunder;

          (v) to the best of its knowledge (without limiting its liability under
Section 13.1), it and its licensors are the sole and rightful owners of all
right, title and interest in and to the Technology and the Licensed Marks and
all related Proprietary Rights therein and it has the unrestricted right to
market, license and exploit the Technology and the Licensed Marks;

          (vi) to the best of its knowledge (without limiting its liability
under Section 13.1), no claims have been made in respect of the Technology or
Licensed Marks and no demands of any third party have been made pertaining to
them, and no proceedings have been instituted or are pending or threatened that
challenge the rights of E*TRADE in respect thereof;

          (vii)     all E*TRADE Services, will be provided by E*TRADE in a
professional, diligent and timely manner using staff knowledgeable and suitably
qualified for the performance of the respective tasks for which they are
responsible and it will use reasonable efforts, subject to Section 8.7, to
ensure that the quality and reliability of the E*TRADE Services are no less
favorable to VERSUS than the equivalent services provided by it for its own
purposes or for its licensees;

          (viii)    E*TRADE has filed for Canadian trademark registration with
the Canadian Trademarks Office for the Licensed Marks noted on Attachment A and
the examiner has indicated prior to the date hereof that he does not anticipate
any attempt by third parties to block such registration;

          (ix) E*TRADE shall not directly or indirectly apply for registration
as a broker or dealer or operate as a broker or dealer in any jurisdiction in
Canada under Canadian securities laws except (A) to the extent it is required by
law to register for purposes of this Agreement or (B) pursuant to its exercise
of its remedies upon the occurrence of any event giving it the right to
terminate this Agreement,

                                       15
<PAGE>
 
following its giving notice of the termination of this Agreement and provided,
further, that in the event E*TRADE is required to register pursuant to the
operation of clause (ix)(A), it shall not operate the registered entity as a
broker or dealer or otherwise use such registration to intentionally, in either
case, divert business involving the Technology or the Licensed Marks from the
business(es) of the Applicable VERSUS Entity; and

          (x) OTHER THAN THOSE SET FORTH ABOVE, E*TRADE MAKES NO WARRANTIES TO
ANY PERSON OR ENTITY WITH RESPECT TO ANY TECHNOLOGY, LICENSED MARKS, GOODS,
SERVICES, RIGHTS OR OTHER SUBJECT MATTER OF THIS AGREEMENT ALL OF WHICH ARE
PROVIDED "AS IS," AND HEREBY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
AND (WITHOUT LIMITING ITS LIABILITY UNDER SECTION 13.1) NONINFRINGEMENT.

          10.2 Representations and Warranties of VTI and VBSI.  VTI and VBSI
               ----------------------------------------------               
each represents, warrants and agrees that:

          (i) it is a corporation duly organized, validly existing and in good
standing under the laws of the jurisdiction of its incorporation; and it has the
corporate power and is authorized under its Articles of Incorporation and its
Bylaws to carry on its business as now conducted;

          (ii) it has performed all corporate actions and received all corporate
authorizations necessary to execute and deliver this Agreement and to perform
its obligations hereunder;

          (iii)     it has and shall maintain the power and authority and all
material governmental licenses, authorizations, consents and approvals to be
obtained in Canada to own its assets, carry on its business and to execute,
deliver, and perform its obligations under this Agreement;

          (iv) it is in compliance with all requirements of any Canadian, or to
the best of its knowledge, any other law (statutory or common), treaty, rule or
regulation or determination of an arbitrator or of a governmental authority, in
each case applicable to or binding upon it or any of its property or to which
the Services or any of its business related to the Services is subject, except
where failure to be in compliance could not reasonably be expected to have a
material adverse change in, or a material adverse effect upon, the operations,
business, properties, condition (financial or otherwise) or prospects of VERSUS
and its Affiliates taken as a whole;

          (v) there are no (A) non-governmental third parties or (B)
governmental or regulatory entities in Canada who are entitled to any notice of
the

                                       16
<PAGE>
 
transaction contemplated hereunder or whose consent is required to be obtained
by VERSUS for the consummation of the transaction contemplated hereunder;

          (vi) the overall fees for Services provided by the Applicable VERSUS
Entity shall be at levels that are competitive with its major competitors in the
Canadian market;

          (vii)     the Applicable VERSUS Entity shall use its best efforts
during the term of this Agreement to develop, market and distribute the Services
and that all Services distributed under the Licensed Marks will be subject to
the quality control measures as contemplated by this Agreement;

          (viii)    if E*TRADE is required to directly or indirectly register as
a broker or dealer in any Canadian jurisdiction for purposes of this Agreement,
the Applicable VERSUS Entity shall provide E*TRADE with office space within its
facilities at a reasonable cost, subject to applicable law, the terms of
VERSUS's lease, and availability, provided VERSUS shall make reasonable efforts
to accommodate E*TRADE in this regard; and

          (ix) it does not currently, and will not during the term of this
Agreement, represent or promote any services or products that intentionally
divert business away from the business(es) operated by the Applicable VERSUS
Entity that use the Technology or the Licensed Marks.  The Applicable VERSUS
Entity will conduct its business in a manner that reflects favorably on the
Technology and the Licensed Marks.

          11.  Intentionally Omitted.
               --------------------- 

          12.  Confidentiality.  Each party recognizes the importance to the
               ---------------                                              
other of the other's Proprietary Information.  In particular each party
recognizes that the technology and Proprietary Information of the other party
(and the confidential nature thereof) are critical to the business of the other
party and that it would not enter into this Agreement without assurance that
such technology and information and the value thereof will be protected as
provided in this Section 12 and elsewhere in this Agreement.  Accordingly, each
party agrees as follows:

          12.1 The Receiving Party agrees (i) to hold the Disclosing Party's
Proprietary Information in confidence and to take all reasonable precautions to
protect such Proprietary Information (including, without limitation, all
precautions the Receiving Party employs with respect to its confidential
materials), (ii) not to divulge any such Proprietary Information or any
information derived therefrom to any third person, (iii) not to make any use
whatsoever at any time of such Proprietary Information except as expressly
authorized in this Agreement, and (iv) not to remove or export from the United
States or reexport any such Proprietary Information or any direct product
thereof (e.g., Technology by whomever made) to Afghanistan, the Peoples'
         ----                                                           
Republic of China or

                                       17
<PAGE>
 
any Group Q, S, W, Y or Z country (as specified in Supplement No. 1 to Section
770 of the U.S. Export Administration Regulations, or a successor thereto) or
otherwise except in compliance with and with all licenses and approvals required
under applicable export laws and regulations, including without limitation,
those of the U.S. Department of Commerce.  Any employee or contractor given
access to any such Proprietary Information must have a legitimate "need to know"
and shall be similarly bound in writing.  Without granting any right or license,
the Disclosing Party agrees that the foregoing clauses (i), (ii) and (iii) shall
not apply with respect to information the Receiving Party can document (A) is in
or (through no improper action or inaction by the Receiving Party or any
Affiliate, agent or employee) enters the public domain (and is readily available
without substantial effort), (B) was rightfully in its possession or known by it
prior to receipt from the Disclosing Party, (C) was rightfully disclosed to it
by another person without restriction, (D) was independently developed by it by
persons without access to such information and without use of any Proprietary
Information of the Disclosing Party or (E) was required to be disclosed in
accordance with applicable law provided that reasonable efforts are undertaken
by the Receiving Party to minimize the extent of any required disclosure and to
obtain an undertaking from the recipient to maintain the confidentiality
thereof.  The Receiving Party must promptly notify the Disclosing Party of any
information it believes comes within any circumstance listed in the immediately
preceding sentence and will bear the burden of proving the existence of any such
circumstance by clear and convincing evidence.  Each party's obligations under
this Section 12.1 (except under clause (iv) of the first sentence) shall
terminate, with respect to any particular information, ten (10) years after the
date of disclosure of such information.

          12.2 The Receiving Party acknowledges and agrees that due to the
unique nature of the Disclosing Party's Proprietary Information, there can be no
adequate remedy at law for any breach of its obligations hereunder, that any
such breach may allow the Receiving Party or third parties to unfairly compete
with the Disclosing Party resulting in irreparable harm to the Disclosing Party,
and therefore, that upon any such breach or any threat thereof, the Disclosing
Party shall be entitled to appropriate equitable relief in addition to whatever
remedies it might have at law and to be indemnified by the Receiving Party from
any loss or harm, including, without limitation, lost profits and attorney's
fees, in connection with any breach or enforcement of the Receiving Party's
obligations hereunder or the unauthorized use or release of any such Proprietary
Information.  The Receiving Party will notify the Disclosing Party in writing
immediately upon the occurrence of any such unauthorized release or other
breach.  Any breach of this Section 12 will constitute a material breach of this
Agreement.

          13.  Indemnification; Proprietary Rights.
               ----------------------------------- 

          13.1 E*TRADE shall indemnify and hold harmless VERSUS and its
Customers from and against any damages, costs, and attorneys' fees, if any,
finally awarded in any suit or the amount of the settlement thereof resulting
from a claim by a

                                       18
<PAGE>
 
third party that the Technology, Licensed Marks or E*TRADE Services infringe any
United States or Canadian Proprietary Rights, and all costs and damages arising
in connection therewith, provided that (i) E*TRADE is promptly notified of any
and all threats, claims and proceedings related thereto, (ii) E*TRADE shall have
sole control of the defense and/or settlement thereof, (iii) VERSUS furnishes to
E*TRADE, upon request, information available to VERSUS for such defense, and
(iv) VERSUS provides E*TRADE with reasonable assistance at E*TRADE's expense.
THE FOREGOING IS IN LIEU OF ANY WARRANTIES OF NONINFRINGEMENT, WHICH ARE HEREBY
DISCLAIMED (WITHOUT LIMITING THE LIABILITY OF E*TRADE HEREUNDER).  The foregoing
obligation of E*TRADE does not apply with respect to Technology, E*TRADE
Services or Licensed Marks or portions or components thereof (A) not supplied by
or on behalf of E*TRADE or its licensors, (B) made in whole or in part in
accordance to VERSUS specifications to the extent that the alleged infringement
is caused by VERSUS' specifications, (C) that are modified by or on behalf of
VERSUS (other than by E*TRADE or its Affiliates) after delivery from E*TRADE to
the extent that the alleged infringement relates to such modification, (D)
combined by or on behalf of VERSUS (other than by E*TRADE or its Affiliates)
with other products, processes or materials to the extent the alleged
infringement relates to such combination, (E) where VERSUS continues allegedly
infringing activity after being supplied with modifications (as provided below)
that would have avoided the alleged infringement, to the extent that the alleged
infringement is caused by such continuing activity or (F) to the extent the
claim arises by reason of VERSUS' use of the Technology, E*TRADE Services or
Licensed Marks not being in accordance with this Agreement.  VERSUS will
indemnify E*TRADE and its officers, directors, agents and employees from all
damages, settlements, attorneys' fees and expenses related to a claim of
infringement or misappropriation excluded from E*TRADE's indemnity obligation by
the immediately preceding sentence.  Notwithstanding the foregoing, neither
party shall be obligated to indemnify or hold harmless the other party for any
claim of any third party for infringement of United States or Canadian
Proprietary Rights, or any costs or damages arising in connection therewith,
that relate solely to the combination of any of the E*TRADE Services, Licensed
Marks, or Technology with any of the VERSUS Retail Core System or related
trademarks, services, software and technology of VERSUS.  In the event the
Technology, Licensed Marks, or E*TRADE Services are held or are reasonably
believed by E*TRADE to infringe, as provided in the first sentence of this
Section 13.1, E*TRADE shall, use commercially reasonable efforts, at its sole
expense, (i) in the case of Technology and E*TRADE Services, replace the
infringing portions of the Technology or E*TRADE Services or modify them to be
non-infringing provided that any such replacements or modifications do not
materially adversely affect VERSUS' right or ability to continue using the
E*TRADE Services or Technology as contemplated by this Agreement, including
without limitation, materially adversely affecting the functionality, usefulness
or compatibility thereof, or, (ii) procure for VERSUS the right to continue
using the E*TRADE Services, Technology and Licensed Marks in substantially the
same manner as contemplated by this Agreement.

                                       19
<PAGE>
 
          If the foregoing alternatives are not available on commercially
reasonable terms, E*TRADE may terminate this Agreement on thirty (30) days prior
written notice, and in the event of such termination, E*TRADE shall refund to
VERSUS all amounts paid by VERSUS to E*TRADE pursuant to Section 4.1, and shall
be liable to pay to VERSUS all costs, expenses and damages incurred by VERSUS as
a result of such termination as determined by arbitration, a court of competent
jurisdiction or as agreed to by the parties, including without limitation the
costs of developing or migrating to a replacement system and technology, but
subject to an overall limit of  *    *    *  .

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]


          This Section 13.1 is intended to state the entire liability of E*TRADE
with respect to infringement claims notwithstanding the representations in
Sections 10.1(v), (vi) and (x).

          13.2 If VERSUS becomes aware of any product or activity of any third
party that involves infringement or violation of any E*TRADE Proprietary Right
in the Territory, then VERSUS shall promptly notify E*TRADE in writing of such
infringe ment or violation.  E*TRADE shall do all such acts or things as are
reasonably necessary to maintain the validity of the Licensed Marks including
promptly taking action to enforce its rights in respect of the Licensed Marks in
Canada and including taking such steps as may be reasonably necessary to enjoin
and terminate any infringement or passing off in respect of the Licensed Marks
which comes to its attention.  Only if E*TRADE does not take the aforesaid
action within ninety (90) days of having written notice from VERSUS of such
infringement or passing off, VERSUS shall have the right, at its own expense, to
undertake such proceedings and take such action as it reasonably shall deem
appropriate.

          13.3   E*TRADE and VERSUS agree to work cooperatively regarding issues
concerning Proprietary Rights and similar matters and to exercise reasonable
business judgment in carrying out the objects of this Agreement to avoid
exposing either party to liability under patent, copyright, trademark or similar
laws in the Territory.

          13.4 Each party hereto (the "Indemnitor") agrees to defend, indemnify
and hold the other parties hereto harmless from and against any and all costs
and expenses (including reasonable attorneys' fees), liabilities, damages or
other loss arising out of the Indemnitor's actions or omissions to act under
this Agreement, any breach of the Indemnitor's covenants, representations or
warranties hereunder.

                                       20
<PAGE>
 
          14.  Term and Termination.
               -------------------- 

          14.1 Subject to the provisions of this Agreement, it is the parties
intention and agreement that this Agreement and the licenses herein shall be
perpetual.  It is intended that, in the event of a breach of the Agreement,
diligent effort will be made by all parties to resolve and cure the breach, or
cease the offending activity, and that all differences will be addressed
promptly and in good faith with a view to quick resolution pursuant to Section
24.6.  This Agreement will remain in effect unless terminated pursuant to this
Section 14.

          14.2 This Agreement may be terminated by a party for cause immediately
by written notice upon the occurrence of any of the following events:

          (i) If the other ceases to do business or otherwise terminates its
business operations for a period of sixty (60) days; or

          (ii) If the other shall fail to promptly secure or renew any license,
registration, permit, authorization or approval necessary for the conduct of its
business in the manner contemplated by this Agreement or if any such license,
registration, permit, authorization or approval is revoked or suspended and not
reinstated within sixty (60) days; or

          (iii)     If, subject to the operation of Section 24.6, the other
breaches any material provision of this Agreement and fails to cure such breach
within thirty (30) days of the managements' decision, or failure to reach a
decision, pursuant to Section 24.6.

          14.3 This Agreement shall automatically be terminated without any
requirement of notice to any other person if the other becomes insolvent or
seeks protection under any bankruptcy, receivership, trust deed, creditors
arrangement, composition or comparable proceeding, or if any such proceeding is
instituted against the other (and not dismissed within sixty (60) days).

          14.4 E*TRADE may terminate this Agreement immediately upon written
notice if:

          (i) VERSUS fails to pay any of the amounts payable hereunder to
E*TRADE as provided in Sections 4.1 and 4.2 above within thirty (30) days after
receipt of written notice from E*TRADE that any such amount is due and payable
pursuant to such provisions and remains unpaid under such provisions, provided
that, any such breach that is cured prior to delivery of a notice of termination
pursuant to this Section 14.4(i) shall not be deemed to have caused an event of
termination hereunder.

                                       21
<PAGE>
 
          (ii) there occurs a Listed Person Acquisition; provided the right of
termination with respect to any particular Listed Person Acquisition, under this
Section 14.4(ii) must be exercised within ten (10) days after the date that VTI
or VBSI, as applicable, notifies E*TRADE in writing that such Listed Person
Acquisition has occurred.

          14.5 Upon any termination of this Agreement by either party (except as
provided in clause (iv) below and as otherwise provided herein), (i) all rights
and licenses granted VERSUS under this Agreement and all other rights and
obligations hereunder shall terminate, (ii) VERSUS will immediately cease using
and return to E*TRADE all E*TRADE Proprietary Information, Technology, marketing
materials and literature in its possession, custody or control in whichever form
held (including without limitation all documents or media containing any of the
foregoing and all copies, extracts or embodiments thereof), (iii) VERSUS will
cease using the Licensed Marks and any other trademarks, service marks and other
designations of E*TRADE, and (iv) Sections 4, 8.1, 8.2, 12, 13, 14, 17, 18, 19,
22, 23 and 24 of this Agreement will continue in accordance with their terms.
Notwithstanding anything to the contrary in this Section 14.5, in the event any
party (the "Party in Willful Breach") willfully, intentionally and deliberately
commits an act or omission in material breach of this Agreement, with the
intent, desire or objective of causing the other party (the "Offended Party") to
exercise its right of termination under this Agreement, without there being at
the same time a material breach by the Offended Party, then on termination of
this Agreement by the Offended Party in response to such material breach,
neither the Party in Willful Breach nor any of its Affiliates will, for a period
of one (1) year after the effective date of termination directly or indirectly
engage in the business of providing the Services in or in respect of the
Territory that intentionally diverts business away from the provision of
Services by the Offended Party or its Affiliates.  In such circumstances, the
Party in Willful Breach shall be required to permit the Offended Party to
continue to benefit from the provisions of this Agreement for a period of up to
one (1) year (at the option of the Offended Party) following termination of the
Agreement, and in such event the Agreement shall continue in effect for such
period.

          14.6 (i)  The list of Listed Persons in Attachment J may include up to
eight (8) named entities each of which is a direct competitor of E*TRADE or its
Affiliates (with each named entity automatically being interpreted to include
such named entity's affiliates and subsidiaries).  E*TRADE may amend Attachment
J from time to time, by delivering to VERSUS an amended Attachment J in writing
to supersede and replace the preceding Attachment J, provided that, prior to VTI
or VBSI entering into any solicitation or negotiation process in respect of any
proposed change in control transaction (where such transaction is intended to
result in a change involving a person or a group of persons acting jointly,
becoming a beneficial owner of fifty percent or more of the then outstanding
voting and equity securities of VTI or VBSI, on a fully diluted basis) relating
to VTI or VBSI, and subject to Section 12, VERSUS will give E*TRADE written
notice that it proposes to engage in such a solicitation or negotiation process,
and

                                       22
<PAGE>
 
upon the date commencing five (5) days after E*TRADE's receipt of any such
notice, E*TRADE shall be prohibited from amending Attachment J during the course
of any such solicitation or negotiation process until such time as either (A)
VTI or VBSI has given E*TRADE notice that it has terminated such solicitation or
negotiation process or (B) such solicitation or negotiation process has been
terminated.

          (ii) If a Listed Person Acquisition is proposed by VERSUS, E*TRADE
shall have a right of first offer in respect of such proposed Listed Person
Acquisition.  VERSUS shall promptly deliver written notice to E*TRADE of the
terms of the proposed Listed Person Acquisition, the number and class of shares
that are the subject of the proposed Listed Person Acquisition, and the price of
such shares.  E*TRADE shall have thirty (30) Business Days to review the
proposed terms of the Listed Person Acquisition and exercise its right of first
offer by delivery of a written notice to VERSUS that it agrees to acquire the
shares on the terms of the proposed Listed Person Acquisition.  If E* TRADE does
not exercise its right of first offer within such thirty (30) Business Day
period, VERSUS may proceed with the Listed Person Acquisition on principal terms
substantively no more favorable to the Listed Person than the terms offered to
E*TRADE.  On completion of the Listed Person Acquisition, E*TRADE's rights under
Section 14.4(ii) shall arise.

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

          (iii)     If a Listed Person Acquisition occurs and E*TRADE does not
exercise its rights of termination under Section 14.4(ii), this Agreement shall
continue in full force and effect provided that the royalties payable hereunder
per annum shall be the greater of the amount determined pursuant to Section 4.2
and an amount equal to  *    *    *  % of the aggregate amount of Royalties paid
pursuant to Section 4.2 during the calendar year immediately preceding the
effective date of the Listed Person Acquisition.

          (iv) If a Listed Person Acquisition occurs and E*TRADE exercises its
right of termination under Section 14.4(ii) and VERSUS determines that it
desires to wind down its use of the licenses in an orderly manner, the effective
date of termination of the Agreement shall be up to one (1) year, at VERSUS's
option, from the date of E*TRADE's exercise of its termination right to the
extent such period is reasonably necessary to permit VERSUS to wind down its use
of the licenses granted hereunder in such orderly manner.

          14.7 Each party understands that the rights of termination hereunder
are absolute.  Neither party shall incur any liability whatsoever for any
damage, loss or expenses of any kind suffered or incurred by the other (or for
any compensation to the

                                       23
<PAGE>
 
other) arising from or incident to any termination of this Agreement by such
party which complies with the terms of the Agreement whether or not such party
is aware of any such damage, loss or expenses.

          14.8 Termination is not the sole remedy under this Agreement and,
whether or not termination is effected, all other remedies will remain
available, except in respect of Section 14.4(ii), in which case termination, if
effected, is the sole remedy under this Agreement.

          15.  Intentionally Omitted.
               --------------------- 

          16.  Request to Convert Royalties to Equity.  Subject to board,
               --------------------------------------                    
shareholder, and regulatory approvals and subject to compliance with the terms
of a shareholders' agreement between VTI and its major shareholders (the "VTI
Shareholders' Agreement"), E*TRADE may request, at any time prior to the initial
public offering of participating equity shares (which, for greater certainty,
shall not mean preferred shares) of VTI pursuant to a prospectus filed and
receipted in accordance with applicable regulatory requirements (the "IPO"), to
purchase shares of VTI in consideration and in lieu of any payments due and
payable by the Applicable VERSUS Entity under Sections 4.1 and 4.2.  Within
thirty (30) Business Days after receipt of written notice from E*TRADE to
exercise its option to convert such amounts due and payable by VTI into shares,
VTI shall use reasonable efforts to solicit the consent of its then current
shareholders of VTI and any relevant third parties to transfer VTI shares
beneficially owned by VTI shareholders to E*TRADE up to a maximum of ***% of the
outstanding shares of VTI in the aggregate.  Subject to the approval of the VTI
shareholders, such shares shall be valued at fair market value determined in
accordance with the provisions of the VTI Shareholders' Agreement in the form of
Attachment K hereto, and E*TRADE shall become a party to the VTI Shareholders'
Agreement if required to do so by VTI.  On termination of this Agreement in
accordance with its provisions, VTI shall have the right, exercisable for a
period of one (1) year following the effective date of the termination, to
purchase from E*TRADE all shares of VTI purchased by E*TRADE in accordance with
this Section 16 and beneficially owned by it, prior to the IPO, at the fair
market value determined in accordance with the provisions of the VTI
Shareholders' Agreement in the form of Attachment K and, after the IPO, at the
market price for such shares.  In the event VTI exercises its call option,
E*TRADE agrees to pay all amounts and make all necessary filings required of a
foreign person selling taxable Canadian property.  No representation is made
herein by VTI that shareholders of VTI will agree to the sale of their shares or
to the valuation price.

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

          17.  Nonsolicitation.  During the term of, and for two (2) years after
               ---------------                                                  
the termination of this Agreement, neither party will, directly or indirectly,
solicit the employment or services of any employee or consultant of the other
party with whom such party has had contact or who became known to it in
connection with this Agreement, or encourage such employees or consultants to
leave the other party; provided, however,

                                       24
<PAGE>
 
that the foregoing does not prevent a party from employing such persons who
contact a party on their own initiative without prior solicitation from such
party or to general advertisements or other general solicitations of employment
not directed to the other party's employees or consultants.

          18.  INCIDENTAL AND CONSEQUENTIAL DAMAGES.  NEITHER PARTY WILL BE
               ------------------------------------                        
LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY FOR ANY
INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION LOST
PROFITS) WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT SAVE AND EXCEPT
THE FOREGOING SHALL NOT APPLY IN THE CASE OF A BREACH OF SECTION 12.

          19.  LIMITATION OF OBLIGATIONS AND LIABILITY.  NEITHER PARTY WILL BE
               ---------------------------------------                        
LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT,
NEGLIGENCE, STRICT LIABIL ITY OR OTHER THEORY FOR LOST DATA, COST OF PROCUREMENT
OF SUBSTITUTE GOODS, SERVICES, TECHNOLOGY OR RIGHTS OR FOR ANY AMOUNTS
AGGREGATING IN EXCESS OF  *    *    *  SAVE AND EXCEPT THE FOREGOING SHALL NOT
APPLY IN THE CASE OF WILLFUL MISCONDUCT OF SUCH PARTY OR, SUBJECT TO SECTION
13.1, IN THE CASE OF INFRINGEMENT.

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

          20.  Board Observer.  E*TRADE shall have the right to designate one
               --------------                                                
(1) employee of E*TRADE to become a non-voting observer of VTI's Board of
Directors meetings.  Such observer shall be subject to the same obligations as
members of the board in respect of confidentiality, conflict of interest, and
diversion of corporate opportunities and shall enter into an agreement with VTI
to this effect prior to attending such meetings.  E*TRADE shall have the right
to change any observer designated by it at any time effective upon notice to
VTI.  Any and all travel costs incurred for the attendance by representatives of
E*TRADE at meetings of the VTI Board of Directors shall be borne by E*TRADE.

          21.  Financial Statements and Accounting Records.  Subject to Section
               -------------------------------------------                     
12, consolidated financial statements for VTI, including without limitation, a
consolidated balance sheet of VTI, VBSI and their Affiliates and the related
consolidated statements of income, cash flow and shareholders' equity shall be
submitted by VERSUS to E*TRADE within thirty (30) days after the end of each
fiscal quarter of VERSUS for such fiscal quarter and within sixty (60) days
after the end of each fiscal

                                       25
<PAGE>
 
year for such year (such annual financial statements to be audited by an
nationally recognized accounting firm in Canada).  The Applicable VERSUS Entity
shall also provide E*TRADE with copies of monthly and annual regulatory
financial filings made with Canadian regulatory or self regulatory authorities
and stock exchanges promptly after such filings are made.  Such monthly and
quarterly financial statements shall be prepared in accordance with Canadian
generally accepted accounting principles and/or applicable regulatory
requirements.

          22.  Independent Contractors.  The parties are independent contractors
               -----------------------                                          
and not partners, joint venturers or otherwise affiliated and neither has any
right or authority to bind the other in any way.

          23.  Assignment.  Except as otherwise provided herein, the rights and
               ----------                                                      
obligations of each party under this Agreement are personal and may not be
assigned, directly or indirectly, either voluntarily or by operation of law,
without the prior written consent of the non-assigning party, such consent not
to be unreasonably withheld.  For greater certainty, it shall be deemed
reasonable for either party to withhold its consent to any assignment by the
other party to a direct competitor of the party whose consent has been
requested.  Notwithstanding the foregoing, either party may assign this
Agreement or delegate any of its rights or obligations to an Affiliate.  The
assigning party must advise the other party in writing no less than thirty (30)
days prior to the effective date of any proposed assignment.  No consent by a
party to an assignment shall have the effect of releasing the assigning party.

          24.  Miscellaneous.
               ------------- 

          24.1 Amendment and Waiver.  Except as otherwise expressly provided
               --------------------                                         
herein, any provision of this Agreement may be amended and the observance of any
provision of this Agreement may be waived (either generally or any particular
instance and either retroactively or prospectively) only with the written
consent of the parties.

          24.2 Governing Law and Legal Actions.  This Agreement shall be
               -------------------------------                          
governed by and construed under the laws of the State of California and the
United States without regard to conflicts of laws provisions thereof and without
regard to the United Nations Convention on Contracts for the International Sale
of Goods.  The foregoing choice of governing law shall not apply in such a
manner as to cause (i) VTI or VBSI to do or omit to do any act or
thing in conflict with any laws or regulations of Canada (including the laws,
regulations, rules, policies, by-laws or similar requirements of the provinces,
territories, regulatory and self-regulatory organizations in Canada) nor to
cause VTI or VBSI to violate a standard applicable to it that is required of
either of them under such laws or regulations, or (ii) E*TRADE to do or omit to
do any act or thing in conflict with any laws or regulations of the State of
California or the United States (including the laws, regulations, rules,
policies, by-laws or similar requirements of other states and regulatory and
self-regulatory organizations in the

                                       26
<PAGE>
 
United States) nor to cause E*TRADE to violate a standard applicable to it that
is required of it under such laws or regulations.  Both parties consent to the
jurisdiction of courts in the Northern District of California and agree that
process may be served in the manner provided herein for giving of notices or
otherwise as allowed by California or U.S. federal law.  In any action or
proceeding to enforce rights under this Agreement, the prevailing party shall be
entitled to recover costs and attorneys' fees.

          24.3 Headings.  Headings and captions are for convenience only and are
               --------                                                         
not to be used in the interpretation of this Agreement.

          24.4 Notices.  Notices under this Agreement shall be sufficient only
               -------                                                        
if personally delivered, delivered by a major commercial rapid delivery or
courier service with tracking capabilities or mailed by certified or registered
mail, return receipt requested to a party at its addresses set forth on the
first page of this Agreement or as amended by notice pursuant to this
subsection.  If not received sooner, notice by mail shall be deemed received
five (5) days after deposit in the U.S. or Canadian mails.

          24.5 Entire Agreement.  This Agreement, and all Attachments, schedules
               ----------------                                                 
and exhibits hereto, supersedes all proposals, oral or written, all
negotiations, conversations, or discussions between or among the parties
relating to the subject matter of this Agreement and all past dealing or
industry custom.

          24.6 Arbitration.  Except that either party may seek equitable or
               -----------                                                 
similar relief from a court, any dispute, controversy or claim arising out of or
in relation to this Agreement or at law, or the breach, termination or
invalidity thereof, that cannot be settled amicably by agreement of the parties
hereto, shall be finally settled by arbitration in accordance with the
arbitration rules of the American Arbitration Association ("AAA"), then in force
by one or more qualified, independent arbitrators appointed in accordance with
said rules; provided, however, that arbitration proceedings may not be
instituted until the party alleging breach of this Agreement by the other party
has given the other party not less than sixty (60) days to remedy any alleged
breach and the other party has failed to do so.  The place of arbitration shall
be Palo Alto, California.  All documents and agreements relative to any such
dispute shall be read, interpreted, and construed from the English versions
thereof.  The award rendered shall be final and binding upon both parties.
Judgment upon the award may be entered in any court having jurisdiction, or
application may be made to such court for judicial acceptance of the award
and/or an order of enforcement as the case may be.  Prior to any party providing
to the other a notice of termination or a notice of an event which, if left
uncured, would lead to a right of termination, and prior to seeking to use
arbitration pursuant to this Section 24.6 with respect to an event of
termination occurring under Section 14.2(iii), the parties shall each designate
an appropriate senior officer to undertake the review and resolution of the
dispute.  Such representatives shall promptly proceed in good faith to
expeditiously resolve the dispute for a period of thirty (30) days prior to
using the arbitration process.  If a resolution cannot be achieved within such

                                       27
<PAGE>
 
thirty (30) day period, either party may refer the matter to arbitration in
accordance with this provision.

          24.7 Force Majeure.  Neither party hereto shall be responsible for any
               -------------                                                    
failure to perform its obligations under this Agreement (other than obligations
to pay money or obligations under Section 12) if such failure is caused by acts
of God, war, strikes, revolutions, lack or failure of transportation facilities,
laws or governmental regulations or other causes which are beyond the reasonable
control of such party.  Obligations hereunder, however, shall in no event be
excused but shall be suspended only until the cessation of any cause of such
failure, and the corresponding obligations of the other party (including,
notwithstanding the above, payment obligations) shall be similarly suspended.
In the event that such force majeure should obstruct performance of this
Agreement for more than thirty (30) days, the parties hereto shall consult with
each other to determine whether this Agreement should be terminated.  The party
facing an event of force majeure shall use its best endeavors in order to remedy
that situation as well as to minimize its effects.  The party facing such event
of force majeure shall notify the other party by telex or telefax immediately
after its occurrence, to be promptly confirmed by written notice pursuant to
Section 24.4.

          24.8 Severability.  If any provision of this Agreement is held
               ------------                                             
illegal, invalid or unenforceable by a court of competent jurisdiction or the
parties otherwise mutually agree that a provision is or becomes illegal or
invalid, that provision will be limited or eliminated to the minimum extent
necessary so that this Agreement shall otherwise remain in full force and effect
and enforceable.

          24.9 Further Assurances.  The parties agree to co-operate with and
               ------------------                                           
assist each other and take such other action as may be reasonably necessary to
implement and carry into effect this Agreement to its full extent.

          24.10  Counterparts.  This Agreement may be executed in counterparts,
                 ------------                                                  
each of which shall be deemed an original, but all of which together shall
constitute one and the same instrument.

          24.11  Currency Reference.  All references to dollars and payments to
                 ------------------                                            
be made herein shall be references to U.S. dollars unless expressly stated
otherwise in the applicable provision.

          24.12  Joint and Several Obligations.  All VERSUS payment obligations
                 -----------------------------                                 
shall be made on the basis of joint and several liability for such obligations.
Each of the VERSUS entities agrees that it has received adequate consideration
in connection with its respective obligations hereunder.

                                       28
<PAGE>
 
          IN WITNESS WHEREOF, the parties have executed this Agreement as of the
Effective Date.  All signed copies of this Agreement shall be deemed originals.

                              E*TRADE GROUP, INC:

                              By:
                                 -----------------------------------------------
                              Name:
                                   ---------------------------------------------
                              Title:
                                     -------------------------------------------

                              VERSUS TECHNOLOGIES INC.

                              By:
                                 -----------------------------------------------
                              Name:
                                   ---------------------------------------------
                              Title:
                                     -------------------------------------------


                              VERSUS BROKERAGE SERVICES INC.

                              By:
                                 -----------------------------------------------
                              Name:
                                   ---------------------------------------------
                              Title:
                                     -------------------------------------------

                                       29
<PAGE>
 
Attachment A

1. Licensed Marks

                               [LOGO OF E*TRADE]

                           [LOGO OF E*TRADE CANADA]

2. Permitted Combination of Licensed Marks with VERSUS Marks

 .  NONE in combination with the VERSUS Logo.

 .  With the text "A Service of VERSUS Brokerage Services Inc." such as in the
   examples below, to identify the broker as VERSUS as required by regulatory
   bodies.

   Font sizes for the text that adjoins the marks are to remain proportional
   with the logo size used, as co-operatively determined by E*TRADE and VERSUS,
   provided that the text is not reduced to a font size considered as "fine
   print" by applicable regulatory bodies. (The examples, below, are not meant
                                                                     ---
   to be the definitive guidelines for these proportions).


                           [LOGO OF E*TRADE CANADA]
                  A service of VERSUS Brokerage Services Inc.

                           [LOGO OF E*TRADE CANADA]

                                 A Service of 
                        VERSUS Brokerage Services Inc.
              181 Bay Street, Ste. 3810 Toronto, Ontario M5J 2T3


                                    1 of 2

<PAGE>
 
                           [LOGO OF E TRADE CANADA]

                           A service of VERSUS Brokerage Services Inc.
                           181 Bay Street, Ste. 3810
                           Toronto, Ontario M5J 2T3

                           [LOGO OF E TRADE CANADA]

                                 A Service of
                        VERSUS Brokerage Services Inc.


                           [LOGO OF E TRADE CANADA]

                                 A Service of
                        VERSUS Brokerage Services Inc.
                           181 Bay Street, Ste. 3810
                           Toronto, Ontario M5J 2T3


                                    2 of 2

<PAGE>
 
ATTACHMENT B

PRODUCT/SERVICE REQUIREMENTS - BUSINESS MODEL

1.   ELECTRONIC RETAIL BROKER BUSINESS MODEL

The business model under which VERSUS (as defined in the license agreement for 
the services referred herein) and E*TRADE will operate is based on the E*TRADE 
international model. This business model is providing electronic retail 
brokerage services to users, both prospective clients and private clients, via 
two primary electronic access points -- telephones and personal-computers. Both 
access points will use international telecommunications networks, both public 
(Internet) and private (e.g., America On-line), to provide to the retail client 
                        ----
a range of services for financial securities transactions in various regulatory 
jurisdictions around the world.

The governing principal for this comprehensive global securities trading 
service, is providing clients with a consistent user interface and substantially
                                     -------------------------  
comparable features from any and all domestic access points. In this business 
- -------------------
model there are three classes of service: access services, prospect marketing 
services and brokerage services.

Generally speaking, the front-end access services and marketing services are to
be performed either by E*TRADE or VERSUS or jointly, while the back-end, or 
client, brokerage services and functions are provided exclusively by VERSUS 
(see Attachment C for detailed descriptions or roles and responsibilities). 
Consequently, as a service offered by VERSUS, this venture will operate under 
the Canadian regulatory environment, where executions, clearing and settlement 
must occur and customer accounts will be opened and maintained.

The "E*TRADE Canada" value proposition for the retail client is one of providing
transactional tools available to institutional investors -- i.e., "that level
                                                            ----
the playing field" --while providing high-quality service. This is achieved
through automation and direct access to exchanges and, eventually, other Over-
The-Counter markets. To ensure that the same value proposition is experienced by
users of the E*TRADE service world-wide will require a consistency of
information and service standards.

2.   BUSINESS SERVICES LOGICAL SCHEMATIC


                                    1 of 3
<PAGE>
 
                  ELECTRONIC BROKER SERVICE LOGICAL SCHEMATIC


                                          Prospect
                      Access              Marketing           Brokerage
                     Services             Services            Services

                                                                Trade
                   * Internet                                 Services:
[GRAPHICS          [World Wide          * Promotion         
                       Web]                                  * Pre-trade 
                                                            
                                                              * Trade
                                                   
  APPEAR           * Telephone           * Prospect         * Post-trade
                       (ACD)               support 
                                                               Support 
                                                              Services: 
                                                      
   HERE]              * Mail                                  * Account
                                                              management
                                                      
                                        * Request &            * Cash 
                 * Broadcast media       enrollment           management
                                         fulfillment 
                                                            * Securities
                                                              management
                 * Technical support    * Information 
                                          archiving &        * Customer
                                           research            service


                                    2 of 3
<PAGE>
 
The schematic diagram illustrates the conceptual business system and services, 
which VERSUS and E*TRADE will offer under the name E*TRADE Canada.

ACCESS SERVICES will provide communication links to marketing and/or brokerage 
functions for prospective clients and customers, via four major channels:

    * Internet (WWW),
    * Telephone,
    * Mail, and
    * Broadcast media (TV, radio, print).
In addition, clients will be able to access technical support which is 
considered an access service as well.

The MARKETING SERVICES function is to make prospective clients and existing 
clients aware of E*TRADE Canada services, stimulate trial use, and convert users
to initiate or increase their use of brokerage or trading services. This will be
done by promoting the E*TRADE Canada service and products, providing information
to prospective clients through automated electronic or manual means, and by 
mailing information and enrollment kits.

BROKERAGE SERVICES consist of value-added Trade Services (see schematic diagram)
and Support Services (see schematic diagram) associated with managing accounts. 
Specifically, the trade services encompass pre-trade (e.g., market research),
                                                      ----
trade (e.g., order entry and execution) and post-trade services (e.g., trade
       ----                                                      ----
Confirmations and account information). Support services include account
management, cash management, securities management and customer service.
 

                                      34
  
<PAGE>
 
ATTACHMENT C:

SYSTEMS ARCHITECTURE DOCUMENT

INTRODUCTION

The purpose of this attachment to the Agreement is to define the E*TRADE Canada 
system components, their systematic relationships, and the respective roles and 
responsibilities of both parties in designing, developing, operating, and 
maintaining the system.  Ownership of each party's component contributions to 
the E*TRADE Canada system is also assigned.

This attachment is comprised of three sections:

1.   System Architecture Diagram.

*    This diagram identifies all the major technical components which will be
     used to launch E*TRADE Canada, including the components provided by E*TRADE
     (the "Technology") and the components provided by VERSUS (the "VERSUS
     Retail Core System"). It is expected that the system architecture will
     evolve over time as provided for in the Agreement. The "Technology"
     supplied by E*TRADE is shaded in gray. The other components (unshaded)
     constitute the "VERSUS Retail Core System."

2.   System Component Responsibilities and Ownership.

*    This table documents the responsibilities of each party for the design,
     implementation and operation of the system components, and defines
     ownership.

3.   VERSUS Retail Server Core

*    This VERSUS component is central to implementing the E*TRADE Canada system
     and provides the basis for gross commission revenue calculations (see
     Attachment G2 for calculations).


                                    1 of 1
<PAGE>
 
                  E*TRADE Canada System Architecture Diagram
ATTACHMENT C 1 (a)                                              January 17, 1997
                         *See next page for legend             Version 1.0 Rev 9


                      [ARCHITECTURE DIAGRAM APPEARS HERE]

                                     ***

 
[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]


<PAGE>
 
              E*TRADE Canada System Architecture Diagram - Legend
ATTACHMENT C 1 (b)                                              January 16, 1997
                                                               Version 1.0 Rev 9


Legend                  

[LEGEND              E*TRADE Technology or System Component
APPEARS HERE]



[LEGEND              E*TRADE Manual Process/Live Support
APPEARS HERE]



[LEGEND              VERSUS Technology or System Component
APPEARS HERE]



[LEGEND              VERSUS Manual Process/Live Support
APPEARS HERE]



[LEGEND              Telephony of Computer Link
APPEARS HERE]



[LEGEND              Periodic File Transfer
APPEARS HERE]



[LEGEND              Paper Mail
APPEARS HERE]
<PAGE>
 
ATTACHMENT c:

SYSTEMS ARCHITECTURE DOCUMENT (CONTINUED)

2. SYSTEM COMPONENT RESPONSIBILITIES AND OWNERSHIP

***

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

* See section 3 of this attachment for a detailed description of the VERSUS 
  Retail Server Core.

<PAGE>
 
Attachment C

Systems Architecture Document (continued)

***

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]



                                    1 of 2
<PAGE>
 
***

 
[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]




                                    2 of 2


<PAGE>
 
Attachment D.

          Technology and Services Provided by E*TRADE

A.   TECHNOLOGY

 1.   E*TRADE Canada Customer Service ACD

      ***

 2.   E*TRADE Canada Web Server

      ***

 3.   E*TRADE Canada Customer Web Site

      ***

 
[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
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THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]


             
                                    1 of 4
<PAGE>
 
          ***

     4.   E*TRADE Canada Marketing Site Development

          ***

     5.   E*TRADE Internet Customer Service Toolkit

          ***

     6.   Specification and set-up of E*TRADE-VERSUS data connectively (U.S. 
          side).

B.   SERVICES
INFORMATION (CONTENT)

     1.   Customer Service

          ***

     2.   E*TRADE standards and measures

          ***

     3.   E*TRADE Canada Customer Web Site Content
          E*TRADE (or its Third Party Service Providers, to the extent they
          agree to co-operate) will provide the following data content for the
          E*TRADE Canada Customer Web Site:

          ***

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
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THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]



                                    2 of 4
<PAGE>
 
                                      ***

     4.   E*TRADE Canada Marketing Web Site Content

                                      ***

     5.   E*TRADE Knowledge Base
          Sharing of E*TRADE's knowledge base for VERSUS to leverage in their 
          own training programs and development of policies and procedures

                                      ***

OTHER SERVICES

     6.   E*TRADE Technical Support

                                      ***


     7.   Marketing, Advertising, and Promotion

                                      ***

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
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THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                    3 of 4
<PAGE>
 
                                      ***
 
[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]


<PAGE>
 
                                  Attachment E
                                  ------------

                      PAYMENTS; MARKETING EXPENSE MINIMUMS
                      ------------------------------------

Initial Payment Schedule
- ------------------------

Payments for the aggregate fees payable pursuant to Section 4.1 are payable on
the following schedule:

1.  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
    *  *  *  *  *  *

2.  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
    *  *  *  *  *  *

3.  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
    *  *  *  *  *  *

 *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
 *  *  *  *  *
 *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
 *  *  *  *  *
 *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
 *  *  *  *  *
 *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *  *
 *  *  *  *  *


Yearly Marketing Expense Minimums
- ---------------------------------

1.   In   *    *    *  , a minimum marketing expenditure of  *    *    * .
- --   ----------------------------------------------------------------------

2.   In   *    *    *  and beyond, a minimum marketing expenditure equal to  *
*  *  % of Revenues (as defined in the Agreement) is required, to be based on
rolling yearly budget projections and adjusted on a quarterly basis.



[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                      31
<PAGE>
 
Attachment F

MINIMUM SERVICE LEVELS

Introduction

This Appendix consists of the minimum service levels which VERSUS will 
diligently strive to achieve for prudent business reasons and to ensure that 
E*TRADE brand's public standing is maintained. VERSUS will strive to meet these 
performance levels no later than 1 month after launch date.

E*TRADE (U.S.) Performance Standards, set for itself and expected of E*TRADE
branded services, may be higher than the levels currently reflected in this
document and include additional items. A goal of the E*TRADE Canada Service is
to meet or exceed all applicable E*TRADE standards within a reasonable period of
time. To that end, minimum service levels will be jointly reviewed and revised
on a regular basis by VERSUS and E*TRADE.

Minimum Service Levels

1.   Provide information and enrollment packages

                                      ***

2.   Open and maintain client trading account

                                      ***

3.   Trading Services

                                      ***

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                    1 of 2
<PAGE>
 
4. Provide client support

                                      ***

Monitoring

                                      ***

 
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REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                    2 of 2

<PAGE>
 
Attachment G

1. Measures of Operational Efficiency and Controls

Introduction

This Attachment consists of measures, procedures, and other information 
associated with the goal to continually promote, progress and preserve 
excellence in service to E*TRADE Canada customers. Trends in these measures are 
an important VERSUS management tool for identifying potential problem areas, to 
correct them early, and to track progress.

Providing these metrics to E*TRADE on a regular basis, services a two-fold 
purpose:
 . VERSUS can optimally leverage E*TRADE experience in the evaluation of the
  trends reflected, the provision of possible solutions to problematic ones, and
  the identification opportunities in others.
 . E*TRADE can continually evaluate the success of its licensing agreement and 
  the consistency of its brand image.

The measures tracked continually evolve with the needs of the business, changes 
in technology and processes, and as information becomes more readily accessible.
Included in these measures are those to which minimum service standards were 
assigned in Attachment F.

The Measures

                                      ***
 
[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
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THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                    1 of 4
<PAGE>
 
                                      ***

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THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                    2 of 4
<PAGE>
 
                                      ***

Monitoring

In order to evaluate the on-going operational efficiency associated with the 
E*TRADE brand, VERSUS shall make the following reports available to E*TRADE 
(subject to the operation of Section 6.6 of the License Agreement):

     1.   All the statistics listed above.

     2.   Accompanying explanations of any significant trends or variations from
          trend.

                                      ***

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                    3 of 4
<PAGE>
 
Attachment G (continued)
- ------------            

2.  Monthly Royalty Calculation

          Gross Commission Revenues
 
          Less Bad Debt Provision Recorded

          =Net Commission Revenues

          *    *    *  % Royalty =  *    *    *   x Net Commission Revenues

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                      32
<PAGE>
 
Attachment H.

Summary Milestones

<TABLE> 
<S>                                                 <C> 
Buy Media                                            Thursday, January 2

E*TRADE-VERSUS Agreement Press Release               Wednesday, January 22

Marketing Services Complete                          Wednesday, January 22

Account Opening Testing Complete                     Wednesday, January 22

Broker Services Testing Complete                     Thursday, January 23

Third Party Agreements Complete                      Friday, January 24

Regulatory Briefings Complete (Ontario)              Friday, January 24

Access Services Testing Complete                     Monday, January 27

Broadcast Media Launch                               Monday, January 27

Systems Integration Testing Complete                 Monday, February 3

Official Electronic Retail Trading Launch            Wednesday, February 5
</TABLE> 


                                    1 of 1
<PAGE>
 
Attachment I

List of Third-Party Vendors Utilized By E*Trade

Third-Party vendors utilized by E*TRADE on an on-going basis in its provision of
services for E*TRADE Canada.

Telecommunications
 .  AT&T
 .  Pacific Bell

Market Data and News
 .  * * *
 .  Reuters (on U.S. and Canadian markets)--via QuoteCom
 .  PR News Wire (on U.S. markets only)--via QuoteCom
 .  Business Wire (on U.S. markets only)--via QuoteCom
 .  Briefing Com (on U.S. markets only)
 .  Baseline (on U.S. markets only)
 .  * * *

Customer Service
 .  SOFTBANK

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]


                                    1 of 1

<PAGE>
 
Attachment J

Listed Persons

                                      ***

[* INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]

                                    1 of 1

<PAGE>
 
                                ATTACHMENT K



3.08  Fair Market Value
      -----------------

     (1) "Fair Market Value" for the purposes of Sections 3.07, 3.08, 3.09,
3.11, 3.13 and 3.14 shall be determined on the basis of $0.01 per Class A Share
for Class A Shares (and $0.01 per Class C Share for Class C Shares) included in
the Offered Shares (as such term is defined in Sections 3.07, 3.09(1), 3.11(1),
3.13(1) and 3.14(3) and the en bloc fair market value of the Class B Shares for
Class B Shares included in the Offered Shares (as such term is defined in
Sections 3.07, 3.09(1), 3.11(1), 3.13(1) and 3.14(3)) on the date of the Event
(as such term is defined in Sections 3.07, 3.09(1), 3.11(1), 3.13(1) and
3.14(3)) defined as the highest price, expressed in terms of money or money's
worth, available in an open and unrestricted market between informed and willing
parties acting at arm's length and under no compulsion to act and without any
downward adjustment to reflect the fact that the Class B Shares included in the
Offered Shares may constitute a minority interest.  The process of determining
Fair Market Value shall be as follows:

               (i)  Such price as the Offeror and the Offerees (as such terms
                    are defined in Sections 3.07, 3.09, and 3.11, 3.13, and
                    3.14) may agree in writing within 20 Business Days of the
                    Event triggering the sale;

               (ii) If no such agreement is reached, the Offerees shall, after
                    consulting the Offeror, prepare a list of three qualified
                    and independent business valuers, each having experience
                    valuing companies in the software and financial services
                    industries, within 24 Business Days of the Event.  Each such
                    business valuer shall be asked to submit a written proposal
                    to prepare a valuation of the Corporation and to make a
                    presentation to the Offerees and the Offeror within 31
                    Business Days of the Event.  Within 35 Business Days of the
                    Event, the Offerees, acting on the basis of a majority vote
                    based on the number of Class B Shares held by each of them,
                    shall select a valuer from the list of business valuers
                    after consultation with the Offeror and the Offeror shall
                    have the right to veto such selection.  If the Offeror
                    vetoes such selection the Offerees shall select one of the
                    remaining candidates (hereinafter in this Section 3.08
                    referred to as the "Valuer").  If the Offerees or the
                    Offeror fail to comply with the proceedings and timing of
                    this Section 3.08(1)(ii) then the other of the Offerees or
                    the Offeror, as the case may be, provided they are in
                    compliance with this Section 3.08(1)(ii), shall select the
                    Valuer;
<PAGE>
 
               (iii)  The Valuer shall prepare a written valuation report on
                      the Fair Market Value of the Offered Shares. Fair Market
                      Value will be calculated such that (i) the valuation is
                      based on all the Shares and not just the Offered Shares;
                      (ii) the value of any insurance on the life of any
                      Shareholder or employee and the proceeds of such
                      insurance shall be excluded; and (iii) the value of all
                      intangible and unrecorded assets shall be considered.
                      The valuation report shall contain disclosure consistent
                      with that required under the Ontario Securities
                      Commission's Policy 9.1 and Appendix A to Standard #91-1
                      "Valuation Report Standards and Recommendations" of the
                      Canadian Institute of Chartered Business Valuators if
                      such Appendix A exists or, if it does not, as it was in
                      March, 1994, a copy of which is annexed hereto as
                      Schedule D. The Corporation will cooperate fully in
                      providing information and access to management to the
                      Valuer. The Valuer shall provide a draft of its report
                      to the Offerees and the Offeror within 60 Business Days
                      of the Event. The draft may omit value conclusions but
                      should set out major assumptions, judgments, pertinent
                      empirical evidence and a detailed framework for
                      valuation calculations. The Offerees and the Offeror
                      shall provide written comments on the draft to the
                      Valuer within 70 Business Days of the Event. The Valuer
                      shall provide its final valuation report to the Offerees
                      and the Offeror within 80 Business Days of the Event;

               (iv)   The Offeror shall have the right to engage a separate
                      business valuer (hereinafter in this Section 3.08
                      referred to as the "Offeror's Valuer") to prepare a
                      valuation report (with disclosure as set out in Section
                      3.08(l)(iii)) on the Fair Market Value of the Offered
                      Shares. The Corporation will provide the Offeror's
                      Valuer the same cooperation, information and access as
                      provided to the Valuer. The Offeror's Valuer shall
                      adhere to the same valuation report timetable,
                      disclosure and process as that described in Section
                      3.08(1)(iii) above. The Offerees shall be entitled to
                      provide to the Valuer the draft valuation report of the
                      Offeror's Valuer and the Offeror shall be entitled to
                      provide to the Offeror's Valuer the draft valuation
                      report of the Valuer;

               (v)    The price of the Offered Shares shall be the Fair Market
                      Value set out in the Valuer's valuation report subject
                      to (vi) below. For this purpose, in the event Fair
                      Market Value is expressed in a range, the mid-point of
                      the range shall be the price of the Offered Shares;
<PAGE>
 
               (vi)   If the Offeror notifies the Offerees by notice in
                      writing within 85 Business Days of the Event that it is
                      not satisfied with the price as described in Section
                      3.08(l)(v) above and if, and only if, the Offeror's
                      Valuer has prepared a report as set out in Section
                      3.08(l)(iv) then the final Valuer's report and the final
                      Offeror's Valuer's report shall be submitted to an
                      independent arbitrator (hereinafter in this Section 3.08
                      referred to as the "Arbitrator") to be selected as set
                      out in Section 3.08(l)(vii) below who shall determine
                      the price of the Offered Shares as set out in Section
                      3.08(l)(viii) below;

               (vii)  If an Offeror's Valuer has been appointed, then within
                      90 Business Days of the Event each of the Offerees and
                      the Offeror shall submit in writing to each other and to
                      the Secretary of the Corporation the names of up to two
                      individuals that they have determined would be willing
                      to serve as Arbitrator on an hourly or per diem rate
                      basis and that they consider to be qualified and
                      independent and the resumes of such individuals. The
                      Offerees and the Offeror may, at their option, within 95
                      Business Days of the Event interview such individuals
                      and, following any such interviews, within 95 Business
                      Days of the Event, the names shall be placed in a
                      container and drawn one at a time by the Secretary of
                      the Corporation until a selection is not vetoed, with
                      each of the Offeror and the Offerees having the right to
                      veto one selection. The first name drawn and not vetoed
                      shall be the Arbitrator; and

               (viii) The Arbitrator shall not be requested to prepare a third
                      valuation but shall be asked to review the two valuation
                      reports and the written comments thereon provided
                      pursuant to Section 3.08(l)(iii) above, and to interview
                      the Offeror, the Offerees, representatives of the
                      Corporation, the Valuer and the Offeror's Valuer and on
                      the basis of this review to determine the price of the
                      Offered Shares. In conducting his or her review, the
                      Arbitrator should give particular emphasis to the
                      qualifications and independence of the Valuer and the
                      Offeror's Valuer, the scope of their work and analysis
                      and the fullness and clarity of the disclosure of
                      assumptions, judgments, pertinent empirical evidence and
                      calculations in the valuation reports. The Arbitrator
                      shall submit his or her written report within 140
                      Business Days of the Event setting out his or her
                      determination of the price of the Offered Shares and
                      brief reasons therefor. The decision of the Arbitrator
                      shall be binding on all parties.
<PAGE>
 
     (2) The cost of the Valuer shall be paid by * * * unless the Fair Market
Value is being determined in connection with a sale pursuant to Section 3.09, or
in connection with a sale in the case of termination for Cause, pursuant to
Section 3.12(3) in which case the cost of the Valuer shall be paid * * *, the
cost of the Offeror's Valuer shall be paid * * *, and the cost of the Arbitrator
shall be paid * * *.

     (3) The parties hereto expressly agree that none of the provisions of the
Arbitration Act (Ontario), as now enacted or as the same may from time to time
be amended, re-enacted or replaced shall apply to this Agreement except those
mandatory

provisions set out in Section 3 of such Act.

[*  INDICATES THAT MATERIAL HAS BEEN OMITTED AND CONFIDENTIAL TREATMENT HAS BEEN
REQUESTED THEREFOR.  ALL SUCH OMITTED MATERIAL HAS BEEN FILED SEPARATELY WITH
THE SECURITIES AND EXCHANGE COMMISSION PURSUANT TO RULE 24b-2.]
<PAGE>
 
                                  SCHEDULE D

[LOGO OF THE CANADIAN INSTITUTE OF CHARTERED BUSINESS VALUATORS]

- --------------------------------------------------------------------------------

March 18, 1994

Subject:  Valuation Standard - "Appendix A" to Standard #91-1

Enclosed for your review and comment is a prepared Valuation Standard.  
"Appendix A", in addition to Standard #91-1 "Valuation Report Standards and
Recommendations".

The objective of Appendix A is to clarify the CICBV's view of disclosure 
standards pertaining to valuation reports and fairness opinions that are
prepared in connection with ??-arm length transactions and other transactions
subject to securities regulation.

All proposed standards are circulated in exposure draft form to members for 
comments and we encourage your participation in this process.

To be considered, we would ask that you send your comments to the Institute's 
office by April 18, 1994 in the enclosed self-addressed envelope.

Norman ??  CBV
Tom P. ?? CBV
Practice Standards Committee
<PAGE>
 
                         APPENDIX A TO STANDARD #91-1

Introduction

     The objective of Appendix A is to clarify the CICBV's view of disclosure 
standards pertaining to valuation reports and fairness opinions ("Valuation 
Reports") that are prepared in connection with non-arm's length transactions 
and other transactions subject to securities regulation.

     Securities regulation concerning non-arm's length transactions has been
designed, in part, to address actual or perceived informational imbalance that
might exist between a controlling shareholder and minority shareholders in the
context of significant non-arm's length transactions. The requirement for a
valuation or fairness opinion in these situations is expected to provide
adequate information concerning the financial perspective of the transaction to
allow shareholders to make informed decisions.

     The CICBV interprets the disclosure standards for valuation and fairness
opinions in securities regulation to be disclosure sufficient to allow a
shareholder to understand the basis of the valuation or fairness opinion and to
form a reasoned view on the opinion conclusion.

     While it is not required that sufficient information be provided to enable 
the reader to perform his or her own independent valuation, a Valuation Report 
should contain sufficient narrative and schedules to support the opinion and 
calculations for the purposes at hand. The source of any fact which is material 
to the formal valuation must be clearly stated, including sufficient details 
so that the significance of the fact can be reasonably received by a user of the
report. Adequate disclosure will usually include a comparison of valuation 
calculations and conclusions arrived at through different methods, a discussion
of the schedules for accepting or rejecting each methodology and the relative 
importance or weighing of relevant methodologies in arriving at a final 
valuation conclusion. If materials are prepared by the valuer to present 
valuation conclusions to the special committee or board of directors then this 
information should usually be incorporated into and form a part of the Valuation
Report. A summary of a full Valuation Report will be sufficient only if it 
provides security holders with a sufficiently detailed review of all material 
factors contained in the report so that the reader can understand the valuer's 
thought process, key assumptions and calculations made in arriving at its 
conclusion.

     A greater level of disclosure is generally required in valuations prepared 
for the above described purposes than in other circumstances and/or for other 
purposes. Accordingly, while Standard #91-1 applies to all Valuation Reports, 
Appendix A applies only to Valuation Reports prepared for securities regulatory 
purposes.

<PAGE>
 
                                     -2-

 
I.      General

        The following is the test of overall disclosure adequacy that should be 
applied to Valuation Reports to which this Appendix applies:

        Disclosures should be sufficient to allow a shareholder to understand
        the basis of the valuation or fairness opinion and to form a reasoned
        view on the opinion conclusions.

        This Appendix A should not be viewed as an all inclusive list of 
required disclosure but rather as a guideline for minimum acceptable disclosure.
Where sub-lists of information are provided, they should be viewed as examples
of the type and level of information that should be disclosed. There will be
situations where certain items listed are not applicable or where other items
that are not listed should be disclosed. The valuer should consider the level of
disclosure described herein when considering the appropriate level of disclosure
in a Valuation Report concerning matters or valuation methodologies not
addressed herein but that are important in reaching a valuation conclusion.

        The disclosure requirements set out in Sections II and III should be 
applied to each segment of a business that the valuer considers and values 
separately in arriving at an overall valuation result.

        In some circumstances, disclosure of certain information required to be
        furnished may be viewed as potentially detrimental to the issuer or the
        security holders of the issuer, overweighing the benefit of disclosure
        of information to prospective recipients. As non-disclosure of the
        information may require securities regulatory approval, valuers should
        consult their legal adviser in such circumstances before publication or
        filing of the Valuation Report.
<PAGE>
 
                                      -3-

II. Fundamental Financial Information

    The Valuation Report should contain the following fundamental financial 
information:

    1. Historical Financial Information: historical financial information 
       --------------------------------
       including:

       i)  Annual Financial Information: comparative summaries for the most 
           ----------------------------
           recent five years, if available, of:

           - income statements (setting out at least: sales, gross profit, major
             expense items, operating profit or earnings before interest and
             taxes, interest/financing expenses, earnings before income taxes,
             income taxes and net income);

           - statements of changes in financial position (setting out at least: 
             earnings from operations, depreciation, amortization and depletion,
             deferred taxes, other major deferred charges, major deferred
             revenues, debt borrowings and repayments, equity issues, other
             capital transactions and dividends);
 
           - balance sheets (setting out at least: cash and marketable
             securities, other current assets, fixed assets including
             accumulated depreciation, intangible assets, short-term debt,
             current portion of long-term debt, other current liabilities, long-
             term debt, deferred taxes, preferred equity and common equity);

           - key financial statement notices and statistics; and

           - key operational statistics such as those commonly provided in 
             Annual Reports for public companies in the relevant industries;

       The historical summaries should be lengthened if the business cycle 
       warrants; and

       ii) Interim Financial Information: comparative summaries on as similar a 
           -----------------------------
           basis as possible to that set out in (i) above of operating results
           and the financial position for and as at the end of the most recent
           interim period for which information is available; this information
           should be provided on a comparative basis to the same interim period
           for the prior year.

    2. Future-Oriented Financial Information: future oriented financial 
       ---------------------------------------
       information including:

        i) Budget: a summary of the management prepared budget for the current 
           ------
           year, to the extent such information is available, on as similar a
           basis as possible to that set out in 1.(i) above unless the valuer
           has not used such forecast or projection in preparing the valuation
           in which case a statement to this effect, and the valuers reasons for
           this, should be included in the Valuation Report; and

       ii) Forecast/Projection: a summary of the most recent management prepared
           -------------------
           forecast or projection prepared in the course of management's
           business

<PAGE>
 
                                      -4-

       planning process or in contemplation of the transaction to which the 
       valuation or fairness opinion pertains, to the extent such information is
       available, on as similar a basis as possible to that set out in 1.(i)
       above unless the valuer has not used such forecast or projection in
       preparing the valuation in which case a statement to this effect, and the
       valuer's reasons for this, should be included in the Valuation Report.

    3. Empirical Evidence: empirical evidence underlying and supporting key 
       ------------------
       financial assumptions, judgments, and calculations such as:

       i)   Market Statistics: a discussion of and market trading statistics 
            -----------------
            for companies the valuer considers to be relevant and that the
            valuer uses in arriving at the valuation conclusion; where market
            trading statistics are used, disclosure should include at least the
            following:

            - date(s) of the actual market price data; and

            - the particular statistics used (such as earnings/cash flow/ 
              book value multiples, yields, etc.).

       ii)  Transactional Statistics: a discussion of and valuation statistics 
            ------------------------
            from transactions involving businesses the valuer considers to be
            relevant and uses in arriving at the valuation conclusion; the
            disclosure on such transactions should be on as similar a basis as
            possible to that set out in 3.(i) above;

       iii) Discount Rates, Multiples and Capitalization Rates: a discussion of 
            --------------------------------------------------
            and all relevant quantitative data used to calculate discount rates,
            multiples and/or capitalization rates; where comparable companies
            and transactions have been used this would include information
            described in 3.(i) and (ii) above; where the Capital Asset Pricing
            Model has been used, disclosure should include the risk-free rate,
            market risk premium, xxxx growth rates and debt-equity structure
            xxxxxxxx as well market benchmark rates of return, bases of
            comparable companies and debt-equity ratios of comparable companies
            the valuer considered in arriving at the inputs used in the
            valuation;

       iv)  Commodity Prices: the sources and details of commodity pricing 
            ----------------
            assumptions used in forecasts and projections (e.g. metal prices,
            timber prices, oil and gas prices, etc.) with reference to actual
            current prices and third-party commodity price forecasts the valuer
            considered in arriving at the inputs used in the valuation; and

       v)   Economic Assumptions: key economic assumptions used by the valuer as
            --------------------
            inputs into the valuation (such as GDP growth, interest rates,
            exchange rates, etc.).

<PAGE>
 
                                      -5-
 
III. Valuation Calculations

     The Valuation Report should clearly set out the basis of the valuation
computation for each of the valuation methodologies adopted by the valuator and
separately disclose other factors (such as redundancies) in sufficient detail to
assess the impact on the overall valuation conclusion. In this regard, the
following disclosure guidelines should be followed by the valuators in preparing
the valuation report:

     4. Capitalized Earnings/Cash Flow                 
        ------------------------------

          i) Unadjusted Earnings/Cash Flow: the reported historical and 
             -----------------------------
             future-oriented earnings/cash flow for each of the years reviewed
             by the valuer;

         ii) Normalization Adjustments: all significant normalization 
             -------------------------
             adjustments, on a year-by-year basis, made by the valuer;
             normalization adjustments may include, but not be limited to:

             * non-recurring revenue and expense items (such as start-up costs);

             * restructuring charges or special revenues;

             * earnings/losses from discontinued operations;

             * adjustments related to changing interest rates or exchange rates;

             * expenses that are not expected to continue in the future or, 
               conversely, that would be required in the future; and

             * adjustments relating to redundant assets that the valuer 
               considered separately;

        iii) Tax Calculations: income tax calculations including:
             ----------------

             * the determination of the tax rate applied to the business;

             * the impact of tax credits and other deductions; and

             * the calculation of tax shield where appropriate;

         iv) Financing Costs: interest expense and other financing costs, 
             ---------------
             including the calculation thereof (e.g. rates, amounts, etc.) if
             not actual reported amounts;

          v) Sustaining Capital Reinvestments: sustaining capital reinvestment
             --------------------------------
             and the valuer's underlying supportingcalculations and rationale;

         vi) Cash Flow Income: significant cash flow income such as 
             ----------------
             depreciation, amortization, depletion and deferred taxes;

        vii) Capitalization Rates: calculations and rationale underlying the 
             --------------------
             capitalization rates selected by the valuer, where market trading
             or comparable transaction statistics are used, those companies or
             transactions considered most relevant by the valuer should be
             specifically identified and information supporting their
             comparability disclosed (such as their financial size,
             profitability relative

<PAGE>
 
                                     - 6 -

                growth prospects, financial leverage, nature of operations,
                etc.); if the Capital Asset Pricing Model is used the
                calculations should be disclosed as described in 3.(iii) above.

        viii)   Sustainable Earnings/Cash Flow: calculations (such as
                ------------------------------
                averaging, selected average or weighted averaging) used by the
                valuer in determining sustainable earnings/cash flow to be
                capitalized and the rationale supporting the calculations; and

        ix)     Summary Calculations: a summary of the overall valuation
                --------------------
                calculations that sets out at least the sustainable
                earnings/cash flow to be capitalized, capitalization rates,
                capitalized values, the tax shield where appropriate, the
                addition of redundant asset value where applicable and the value
                result.

5.      Discounted Cash Flow Approach
        -----------------------------

        When the discounted cash flow approach is used, in addition to
        applicable items being disclosed as set out elsewhere herein, the
        Valuation Report should contain the following valuation calculation
        information:

        l)      Forecast Assumptions: key financial assumptions (such as sales
                -------------------- 
                growth rates, major expense reductions/growth, interest rates,
                tax rates, depreciation rates, etc.) and supporting rationale;
                major differences from assumptions used by management in
                preparing its forecast or projection should be highlighted and
                discussed;

        n)      Forecast Cash Flow: for each forecast year, the following type
                ------------------
                of information, for each major segment of the business, as
                applicable:
                -  revenues;
                -  operating profile;
                -  income expenses; 
                -  depreciation, amortization and depletion;
                -  current income taxes;
                -  capital expenditures (reinvestment and, separately, 
                   expediency);
                -  changes in working capital;
                -  cash flow;
                -  additional borrowings and/or other financings;
                -  loan repayments, if discounting leveraged cash flows; and
                -  loan payment, if discounting leveraged cash flows;
<PAGE>
 
                                      -7-

   iii) Terminal/Residual Value: the rationale for determination of the 
        -----------------------
terminal/residual value along with all calculations and underlying key
assumptions. If alternative methods were considered, their calculations should
be disclosed and the results compared. Where capitalization of earnings or cash
flow was used, the amount to be capitalized should be separately disclosed in
the forecast and the rationale and underlying empirical support for the
capitalization rate (including the assumed growth rate) should be fully
disclosed as described in 3.(iii) above.

    iv) Sensitivity Analysis: A summary of the discounted cash flow results from
        --------------------
varying key assumptions (such as the discount rate, commodity pricing and/or 
major operating assumptions); and

     v) Summary Calculations: A summary of the overall valuation calculations 
        --------------------
that sets out at least the discount rate(1), net present value of cash flows 
discounted, net present value of the terminal value and the value of redundant 
assets where applicable and the value result.

6. Asset Based Approaches
   ----------------------

   When asset based approaches are used, in addition to applicable items being 
disclosed as set out elsewhere herein, the Valuation Report should contain the 
following:

     i) Fair Market Value of Assets and Liabilities: the fair market value,
        -------------------------------------------
method of valuation and valuation calculations for each significant assets and 
liability (tangible, intangible and off-balance sheet) together with comparisons
to their net book values;

    ii) Liquidation Costs: all significant liquidation costs and all relevant
        ----------------- 
assumptions and supporting data (e.g., selling or auction commissions, legal 
fees, administrative costs and operating losses, severance and vacation pay, tax
costs of realization of assets, tax costs to the corporation of distribution of 
net assets to shareholders, time value of money, etc.);

   iii) Summary: a summary of the overall valuation calculations.
        -------

7. Redundant Assets
   ----------------

   Each significant redundant asset should be separately identified with the 
rationale in support of its indemnification. Both the method of valuing the 
redundant asset as well as the valuation calculations should be disclosed as set
out elsewhere herein. The financial impact, if any, on historical and projected 
income and cash flow statements should be disclosed. As relevant, the following
type of information supporting the calculation of value should be disclosed:

<PAGE>
 
                                      -6-

        -  appraisal values, appraisal dates, and names of appraisers;
        -  estimated costs of disposition, if any;
        -  tax, calculations (e.g. tax rates, capital gains, tax shield, etc.);
        -  interest rates; and
        -  financial ratios (such as current ratio; debt equity ratios, etc.) 
           used to determine excess or redundant leverage.

8.      Other Approaches
        ----------------

        Where other valuation methodologies are used, the Valuation Report 
should set out the rationale for using the methodologies and should contain a 
level of financial disclosure of such methodologies, including supporting 
empirical evidence, consistent with the level of financial disclosure set out
herein.

9.      Valuation Conclusions
        ---------------------

        The valuation ranges developed by the different methodologies used 
should be compared and discussed. The valuer may choose to arrive at the overall
conclusion of value based on a single valuation method, or some synthesis of the
value conclusions determined under different methodologies. The valuer should 
reconcile the results of different methodologies and discuss the reconciling in 
support of the final valuation conclusion.


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