CARVER BANCORP INC
DFAN14A, 2000-02-23
SAVINGS INSTITUTION, FEDERALLY CHARTERED
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                            SCHEDULE 14A INFORMATION
                Proxy Statement Pursuant to Section 14(a) of the
                        Securities Exchange Act of 1934

Filed by the Registrant [ ]

Filed by a Party other than the Registrant [X]

Check the appropriate box:

[ ]     Preliminary Proxy Statement
[ ]     Confidential, for Use of the Commission Only
        (as permitted by Rule 14a-6(e)(2))
[ ]     Definitive Proxy Statement
[x]     Definitive Additional Materials
[ ]     Soliciting Materials Pursuant to ss. 240.14a-12

                              Carver Bancorp, Inc.
- --------------------------------------------------------------------------------

                (Name of Registrant as Specified in its Charter)

                             Boston Bank of Commerce
- --------------------------------------------------------------------------------

       (Name of Person(s) Filing Proxy Statement if other than Registrant)

Payment of Filing Fee (Check the appropriate box):

[ ]  No fee required.

[ ]  Fee computed on table below per Exchange Act Rules 14a-6(i)(4) and 0-11.

         1)      Title of each class of securities to which transaction applies:
                 ------------------------------------------------------------

         2)      Aggregate number of securities to which transaction applies:
                 ------------------------------------------------------------

         3)      Per unit price or other underlying value of transaction
                 computed pursuant to Exchange Act Rule 0- 11(Set forth the
                 amount on which the filing fee is calculated and state how it
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         4)      Proposed maximum aggregate value of transaction:
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         5)      Total fee paid:
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[ ]  Fee paid previously with preliminary materials.
[ ]  Check box if any part of the fee is offset as provided by Exchange Act Rule
0-11(a)(2) and identify the filing for which the offsetting fee was paid
previously. Identify the previous filing by registration statement number, or
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         4)      Date Filed:


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INSTITUTIONAL
SHAREHOLDER SERVICES
- --------------------
THOMSON FINANCIAL
[GRAPHIC OMITTED]


Proxy Analysis:
                                                            CARVER BANCORP, INC

     Ticker: CNY

     Proxy Contest Meeting: February 24, 2000

     Record Date: January 11, 2000

     Security ID: 146875109 (CUSIP)
<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------------------------------------------
                                                          MEETING AGENDA
- ------------------------------------------------------------------------------------------------------------------------------------
     Item            Code                                Proposals                               Mgt. Rec.           ISS REC.
<S>                 <C>        <C>                                                             <C>                 <C>
====================================================================================================================================
                                               Management Proxy (WHITE CARD)
- ------------------------------------------------------------------------------------------------------------------------------------
|_|1            M0201           Elect Directors                                                     For               AGAINST
- ------------------------------------------------------------------------------------------------------------------------------------
|_|2            M0101           Ratify Auditors                                                     For                 FOR
- ------------------------------------------------------------------------------------------------------------------------------------
                                                   Shareholder Proposals
- ------------------------------------------------------------------------------------------------------------------------------------
|_|3            S0617           Hire Advisor/Maximize Shareholder Value                           Against             AGAINST
- ------------------------------------------------------------------------------------------------------------------------------------
                                                Dissident Proxy (BLUE CARD)
- ------------------------------------------------------------------------------------------------------------------------------------
|_|1            M0225           Elect Directors (Opposition Slate)                                  For                 FOR
- ------------------------------------------------------------------------------------------------------------------------------------
|_|2            M0101           Ratify Auditors                                                     For                 FOR
- ------------------------------------------------------------------------------------------------------------------------------------
|_|3            S0617           Hire Advisor/Maximize Shareholder Value                           Against             AGAINST
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE>

*To follow ISS's vote recommendation, execute your votes on the dissident BLUE
proxy card and discard management's WHITE proxy card.




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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   2


<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------------------------------------------
                                          FINANCIAL SUMMARY
- ------------------------------------------------------------------------------------------------------------------------------------
INCOME STATEMENT SUMMARY                            (amounts in millions except per share data)
- ------------------------------------------------------------------------------------------------------------------------------------
                                                           1997                    1998                    1999                ACG*
                                                           ----                    ----                    ----                ----
<S>                                                      <C>                     <C>                     <C>                 <C>
Net Interest Income                                      $10.36                  $12.81                  $13.66              14.80%
Net Income                                                -1.74                    1.05                   -4.45                 NMF
EPS (Basic)                                               -0.80                    0.48                   -2.02                 NMF
Dividend                                                   0.00                    0.05                    0.05                 NMF
- ------------------------
* Annual Compound Growth
Fiscal Year Ended: March 31
Source: 10-K

- ------------------------------------------------------------------------------------------------------------------------------------
 PERFORMANCE SUMMARY
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                        1-Year             3-Year            5-Year
                                                                                        ------             ------            ------
Total shareholder returns, company                                                      -40.9%               0.1%                NA
Total shareholder returns, index                                                         -1.2%              10.5%                NA
Total shareholder returns, peer group                                                   -26.5%               8.3%                NA
- ------------------------
Source: Proxy Statement

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</TABLE>

     BUSINESS:  Holding company for Carver Federal Savings Bank

     STATE OF INCORPORATION:  Delaware

     ACCOUNTANTS:  KPMG LLP



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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   3



- --------------------------------------------------------------------------------
                          CORPORATE GOVERNANCE PROFILE
- --------------------------------------------------------------------------------
GOVERNANCE PROVISIONS
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Blank check preferred stock (Charter)
Classified board (Bylaw)
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GOVERNANCE MILESTONES
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Adoption of officer and director stock ownership requirements
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SEVERANCE AGREEMENTS
- --------------------------------------------------------------------------------
Golden parachute executive severance agreements triggered by termination of
employment following a change in control
- --------------------------------------------------------------------------------
STATE STATUTES: Delaware
- --------------------------------------------------------------------------------
Labor contract provision
Three-year freezeout provision
- --------------------------------------------------------------------------------




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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   4


<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------------------------------------------
                                                         DIRECTOR PROFILES
- ------------------------------------------------------------------------------------------------------------------------------------
                           Name                                   Classification             Term           Dir.           No
                                                                                             Ends          Since.         Stock
<S>                                                              <C>                      <C>            <C>               <C>
====================================================================================================================================
MANAGEMENT NOMINEES
David R. Jones                                                          IO                   2003           1989
David N. Dinkins                                                        IO                   2003           1996

DISSIDENT NOMINEES
Kevin Cohee                                                             IO                   2003           2000
Teri Williams                                                           IO                   2003           2000

CONTINUING DIRECTORS
Deborah C. Wright                                                        I                   2001           1999
Linda H. Dunham                                                         IO                   2000           1996
Robert J. Franz                                                         IO                   2000           1997
Pazel G. Jackson, Jr.                                                   IO                   2001           1997
Herman Johnson, CPA                                                     IO                   2001           1981
Frederick O. Terrell                                                    IO                   2000           2000
- ------------------------------------------------------------------------------------------------------------------------------------

     Classified board: Yes                                             CEO as chairman: No

     Current nominees: 2                                               Retired CEO on board: No

</TABLE>


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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   5

<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------------------------------------------
                                                     COMPOSITION OF COMMITTEES
- ------------------------------------------------------------------------------------------------------------------------------------
Audit                                Type     Compensation                      Type     Nominating                         Type
<S>                                  <C>     <C>                               <C>      <C>                                <C>
- ------------------------------------------------------------------------------------------------------------------------------------
David R. Jones                        IO      David R. Jones                     IO      Linda H. Dunham                     IO
Linda H. Dunham                       IO      Robert J. Franz                    IO      Robert J. Franz                     IO
Robert J. Franz                       IO      Pazel G. Jackson, Jr.              IO      Pazel G. Jackson, Jr.               IO
Pazel G. Jackson, Jr.                 IO      Herman Johnson, CPA                IO
Herman Johnson, CPA                   IO
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE>


     Committee Name Assigned by Company:

     Audit:  Audit Committee
     Compensation:  Compensation Committee
     Nominating:  Nominating Committee


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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   6


<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------------------------------------------
                                                          EQUITY CAPITAL
- ------------------------------------------------------------------------------------------------------------------------------------
Type                                          Votes Per Share                     Issued                       Authorized
<S>                                          <C>                                <C>                            <C>
Series A preferred stock                           2.08                           60,000                        1,000,000
Series B preferred stock                           2.08                           60,000                        1,000,000
Common stock                                       1.00                         2,314,275                       5,000,000
- ------------------------------------------------------------------------------------------------------------------------------------
Ownership - Series B preferred Stock                                      Number of Shares                               % of Class
- ------------------------------------------------------------------------------------------------------------------------------------
Officers & Directors                                                                60,000                                   100.00
- ------------------------------------------------------------------------------------------------------------------------------------
Ownership - Common stock                                                  Number of Shares                               % of Class
- ------------------------------------------------------------------------------------------------------------------------------------
Officers & Directors                                                               267,067                                    11.54
Institutions                                                                       389,261                                    16.82
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE>

 ------------------------
As of: Jan. 11, 2000
Sources: Proxy Statement, Bloomberg Business News


     Note: The company has three types of voting stock: common, Series A
     convertible preferred, and Series B convertible preferred. Each share of
     common stock entitles its holder to one vote, and each share of preferred
     entitles its holder to 2.083 votes.

     Carver Bancorp., Inc., faces a proxy contest initiated by Boston Bank of
     Commerce (BBOC), a privately held, African-American owned bank that owns
     7.4 percent of Carver's voting stock. Majority-controlled by the
     husband-and-wife team of Kevin Cohee and Teri Williams, its CEO/chairman
     and vice president of marketing, respectively, BBOC is now seeking the
     election of its own nominees to replace the two incumbent Carver directors
     who are up for reelection this year. BBOC has nominated Mr. Cohee and Ms.
     Williams to take the seats currently occupied by David Jones, Carver's
     chairman, and David Dinkins. If successful, BBOC will have two seats on
     Carver's eight-member, classified board.

     As of Jan. 11, 2000, the incumbent board and management beneficially owned
     approximately 10.1 percent of the company's fully diluted common stock.
     This amount


<PAGE>


INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   7

     includes 60,000 shares of Series B convertible preferred stock issued to
     Provender Capital Group, LLC, in a January 2000 transaction that is a
     significant issue in the present contest. Pursuant to the terms of the
     preferred stock placement, Frederick Terrell, Provender's managing partner
     and CEO, was appointed to Carver's board.

     Background

     Since its founding over 50 years ago, Carver has grown into the largest
     African American-run financial institution in the United States, with over
     $400 million in assets at the end of fiscal 1999. Committed to providing
     banking resources to the traditionally underserved markets of inner city
     New York, Carver has become perhaps the most well-known and prominent of
     roughly 40 African-American-owned and operated banks. Indeed, in 1994 the
     company went public in an effort to capitalize on its preeminence in the
     minority banking community.

     Over the past several years, however, Carver has come under increasing
     criticism from outside as it has struggled to eke out a profitable
     existence in its market. The company has suffered losses in two of the last
     three years, including a loss of over $4 million in fiscal 1999, raising
     serious concerns in a community that has already endured the failure of one
     high-profile black-owned financial institution, Freedom National Bank, in
     1991. And shareholder value has suffered, too, with Carver's one-year and
     three-year stock price performance coming in at -40.9 and 0.1 percent,
     respectively, for the periods ending March 31, 1999. To top things off,
     these losses have occurred even as many other thrift savings banks have
     done relatively well, creating a stark contrast between Carver's
     performance and that of its peers. As a result, the company and management
     have come under mounting pressure to take action to stem the bleeding and
     prevent a recurrence of the Freedom meltdown.

     To this end, Carver's board in January 1999 fired Thomas Clark, Jr., who
     had been the company's CEO since 1998, and commenced a search for outside
     help to turn the thrift around. It is in this context, then, that the
     dissidents entered the scene, setting in motion a chain of events that has
     led to the present contest. In early 1999, Mr. Cohee, chairman and CEO of
     BBOC, approached Carver's board to suggest a possible merger of his
     privately owned institution and Carver.

     Bold though this approach may have been, Mr. Cohee brought plenty of
     ammunition in support of his proposal. When Mr. Cohee and his wife, Ms.
     Williams, arrived at BBOC in 1995, that bank was a troubled, $55 million
     institution operating under a cease-and-desist order relating to unsafe and
     unsound banking practices. The bank had also been rated at the lowest level
     by the Federal Deposit Insurance Corp. (FDIC). In the years after Mr. Cohee
     and Ms. Williams acquired and began running BBOC, however, the bank became
     profitable, grew assets to $150 million, and received the FDIC's highest
     ranking. When he


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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   8



     approached Carver's board suggesting a merger, therefore, Mr. Cohee touted
     his success at BBOC to suggest that he and his colleagues could do the same
     for Carver.

     The dissidents ultimately made two unsolicited proposals to Carver's board,
     each of which called for Carver to acquire BBOC in return for shares of
     Carver stock. BBOC's proposals also contemplated that Mr. Cohee would be
     named as CEO of the resulting company, and that BBOC's principal officers
     would become the officers of the combined institution. Carver's board
     rejected the first proposal in March, noting that Cohee's proposal valued
     Carver at its market price, which was below book value, while valuing BBOC
     at book. BBOC returned with a revised offer, valuing both institutions at
     book, but the board again demurred and in April 1999 announced that it had
     instead hired Debra Wright to lead Carver's turnaround.

     Mr. Cohee and his colleagues at BBOC, which owns 170,700 shares of Carver
     common stock, have not faded quietly into the background, however. In the
     wake of Carver's decision to hire Ms. Wright and proceed on its own, Mr.
     Cohee has publicly questioned the board's business judgment, Ms. Wright's
     fitness for the job, and Carver's prospects going forward. In June 1999, he
     notified Carver of his intention to propose his own nominees for election
     to the board, and Cohee has kept up the pressure in the ensuing months.
     BBOC has also filed a lawsuit in the Delaware Court of Chancery, seeking a
     preliminary injunction to reverse certain issuances of Carver preferred
     stock that BBOC maintains was effected in order to "stuff the ballot box"
     at the annual meeting (see below). The court recently refused to grant the
     preliminary injunction, leaving the merits of the dissidents' claim to be
     determined at trial.

     In evaluating this proxy contest, ISS met and spoke with Mr. Cohee on
     behalf of the dissidents and with Ms. Wright on behalf of management.

     Dissident Position

     BBOC contends that Carver's board, as presently constituted, is ill-suited
     to lead the company through the coming turnaround. Characterizing the
     incumbent directors as "supine," unversed in banking, and incapable of
     evaluating the company's strategic alternatives or overseeing the actions
     of management, Mr. Cohee maintains that the election of the dissident
     nominees is necessary to re-enfranchise shareholders who have too long been
     ignored or abused by Carver's leadership. In the person of himself and Ms.
     Williams, Mr. Cohee avers, Carver will gain two experienced banking experts
     committed to restoring the idea that "shareholders own the company." In
     support of his position, Mr. Cohee makes two basic contentions with respect
     to Carver's board:

     (1) The board has presided over a protracted period of poor corporate
     performance without acting aggressively to preserve shareholder value.


<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   9


     During the most recent three fiscal years from March 31, 1996, to March 31,
     1999, the dissidents note, Carver lost an aggregate of $5 million, or
     almost $1.7 million per year, and shareholders' equity dropped ten percent
     while asset growth came in at less than five percent per year. Over the
     same period, Mr. Cohee maintains, Carver's peer institutions, including
     BBOC, enjoyed significantly better results than Carver, offering a stark
     contrast with Carver's troubled operations. The blame for Carver's dismal
     performance, Mr. Cohee concludes, lays squarely at the feet of the
     company's incumbent board, which should have acted more promptly to
     scrutinize the company's financials, evaluate the bank's strategy, and make
     necessary changes in management.

     Carver's board finally took action in 1999, firing former CEO Mr. Clark and
     installing Ms. Wright and her team to turn the company around. However, Mr.
     Cohee believes that the appointment of Ms. Wright was yet another misstep
     on the part of the board. Mr. Cohee points out that Ms. Wright is from the
     nonprofit sector and has no direct banking experience, raising doubts as to
     whether she can lead Carver into a profitable future. Mr. Cohee has
     publicly questioned whether Ms. Wright and her team even have a strategic
     plan, and he is flatly dismissive of those elements of Ms. Wright's plan
     that have been made public. He decries proposals to expand Carver's branch
     operations in Harlem and Brooklyn, for example, as a dead-end, and regards
     planned forays into phone and Internet banking as ill-advised given
     Carver's traditional customer base of lower-income, inner city residents.
     Similarly, he views the offering of mutual fund products as a half-measure
     that is unlikely to yield any substantial profits to Carver. Instead, Mr.
     Cohee asserts, Carver needs to be re-engineered at the most basic level,
     with the overriding goal of cutting costs and growing profitability as
     efficiently as possible. More ambitious designs will waste Carver's limited
     resources to no good end.

     BBOC's initial argument, therefore, comes down to a simple proposition:
     Carver's board presided over a dismal run that has left shareholders
     gasping for air, was slow to react to the company's troubles, and when it
     did, chose an executive untried in the banking industry and endorsed a
     flawed strategic plan. Concluding that the current group of directors lacks
     the expertise to effectively guide the company, BBOC believes that Mr.
     Cohee and Ms. Williams would be a valuable and necessary addition to the
     board.

     (2) The board failed to check management's predatory actions, in breach of
     its fiduciary duty to shareholders.

     Second, and more damning in many respects, is BBOC's contention that
     Carver's board was an unwitting accomplice in a series of predatory actions
     pursued by Ms. Wright and her team in an attempt to delay or prevent the
     election of BBOC's director nominees. These actions include (1) Carver's
     delay in the scheduling of its annual meeting, traditionally held in the
     month of August, until now; and (2) management's recently closed


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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   10


     deal to issue voting preferred stock to Morgan Stanley Dean Witter and
     Provender Capital Management, LLC, with whom Ms. Wright has friendly
     contacts.

     With respect to the delayed annual meeting, BBOC maintains that Carver's
     stalling tactics clearly demonstrate the board's willingness to subvert
     basic shareholder rights (here, the right to vote at an annual meeting) in
     order to entrench management. Mr. Cohee notes that not until BBOC filed
     suit to compel that the meeting be held, in fact, did Carver relent and
     finally set the Feb. 24 date for the pending meeting.

     The Morgan Stanley/Provender transaction, however, draws the brunt of the
     dissidents' ire, prompting charges that management has "stuffed the ballot
     box" in an attempt to secure additional votes for Messrs. Dinkins and Jones
     in the present proxy contest. The details of the preferred stock placement
     are as follows: On Jan. 11, 2000, the record date for the annual meeting,
     Carver issued an aggregate of 100,000 shares of preferred stock to Morgan
     Stanley Dean Witter and Provender Capital, an African-American owned
     investment fund. Each of the preferred shares is convertible into 2.083
     shares of common stock, and each share is entitled to an equivalent number
     of votes. The shares were issued at a slight premium to the company's
     then-market value, but at discount to book, and carry dividends that yield
     their holders a 7.8-percent return. In aggregate, Carver received $2.5
     million from Morgan Stanley and Provender.

     As a result of the preferred share placements, Morgan Stanley and Provender
     together own approximately 8.4 percent of Carver's voting stock. Pursuant
     to the terms of the stock issuance agreement, however, the holders of the
     preferred stock may not grant proxies without the consent of Carver's
     board. Therefore, BBOC concludes, the issuance of the preferred shares has
     essentially locked up over eight percent of the vote at the coming meeting
     for management's nominees to the board.

     As evidence that the primary purpose of the preferred share issuance was to
     buy votes, Mr. Cohee and BBOC cite several factors. First, they note that
     the timing of the transactions, which closed just in time to make the
     shares eligible to vote at the meeting, is a veritable "smoking gun"
     demonstrating the true purpose of the transactions. The dissidents
     maintain, in addition, that Carver's board rushed the transactions through,
     failing to exercise the normal standard of care in evaluating the
     desirability of the stock issuances. Third, the dissidents argue that there
     was no immediate financing need behind the transactions; in fact, Mr. Cohee
     asserts that the company had no prior plan requiring the sudden infusion of
     funds. And finally, Mr. Cohee argues that the pricing, dividend, and other
     terms of the preferred stock are so inimical to Carver and its shareholders
     as to rebut any claims that the transactions served a legitimate financing
     purpose. In particular, Mr. Cohee believes that the slight premium to
     market paid by Morgan Stanley and Provender was insignificant, since one
     could have anticipated that Carver's stock price would quickly spike up,
     narrowing the premium, upon announcement of the transactions. Mr. Cohee


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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   11


     concludes that the board has yet again displayed its inability or
     unwillingness to effectively oversee management by approving a preferred
     stock issuance with so many glaring problems.

     At root, then, BBOC suggests that Carver's current board has been seriously
     remiss in fulfilling its obligations in recent periods, and complacent in
     the face of management's overt efforts to subvert the electoral process.
     Based on Carver's historical financial troubles and management's
     questionable actions in recent months, and the board's failure to act in
     either situation, BBOC has concluded that Mr. Cohee and Ms. Williams should
     replace the two incumbent directors who are coming up for reelection. The
     dissidents believe that their candidates will infuse the board with needed
     banking expertise and a renewed commitment to shareholders.

     Management's Position

     While conceding the seriousness of Carver's present situation and the
     weakness of its performance over the past few years, management argues that
     the election of BBOC's nominees is unnecessary, in light of Carver's recent
     top-level shake-up, and could be potentially counterproductive. Ms. Wright
     stipulates that the current board is effective and has already seen
     benefits from the addition of Frederick Terrell, Provender Capital's
     representative on the board (Mr. Terrell was appointed pursuant to the
     terms of the preferred stock issuance). As Carver launches its crucial and
     delicate turnaround campaign, management concludes, shareholders would be
     best served by retaining Messrs. Dinkins and Jones rather than inviting
     potentially divisive, out-of-town nominees to take their place.

     During discussions with ISS, Ms. Wright as an initial matter defended the
     actions of the incumbent board, noting that it allowed her to launch a
     comprehensive "top to bottom" restructuring of the bank's operations. Ms.
     Wright also defended the board's decision to choose her as CEO, noting that
     she has had extensive experience working with New York businesses and
     financial institutions in her prior capacity as president and CEO of the
     Upper Manhattan Empowerment Zone Development Corp. On the other hand,
     management argues, shareholders would be well advised to question the
     ability of Mr. Cohee and Ms. Williams. Noting that the dissidents are not
     natives of the New York marketplace, management questions whether the
     owners of a small, Boston bank have much to offer to a significantly larger
     New York institution in terms of knowledge about how to run a larger bank
     or familiarity with the local marketplace.

     Furthermore, Ms. Wright argues that BBOC's performance under Mr. Cohee and
     Ms. Williams has been far less impressive than Mr. Cohee claims. She
     suggests that the BBOC's earnings may have been boosted with fourth quarter
     asset sales and points out that the value of BBOC's common equity has
     decreased during Cohee's tenure. In addition,


<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   12


     she notes that BBOC's asset growth shows up primarily in the value of
     securities held rather than in the core measure of deposits, and that
     BBOC's loan portfolio has actually shrunk in recent periods. Ms. Wright
     closes by questioning whether Mr. Cohee is really the banking prodigy he
     purports to be, and whether he and Ms. Williams really bring needed
     expertise to Carver's board.

     Perhaps most central to management's arguments, however, is Ms. Wright's
     contention that the dissidents are pursuing this contest not merely in
     their capacity as a large, concerned shareholder, but rather as a would-be
     acquirer of the company. Noting that Mr. Cohee expressed his intention to
     nominate a dissident slate only a few months after the board had rebuffed
     his merger overtures, Ms. Wright is frankly dismissive of suggestions that
     BBOC has abandoned its designs on Carver. Indeed, management notes that
     BBOC's avowed desire to expand into a national franchise by "rolling up"
     other black-owned banks has been well-documented in the media. To suggest
     that Mr. Cohee has undergone a sudden change of heart and is now nothing
     more than a concerned investor in Carver is, management suggests, blatantly
     disingenuous.

     Furthermore, Ms. Wright notes that Mr. Cohee and Ms. Williams, as majority
     owners and executives of BBOC, are potential competitors of Carver.
     Although BBOC is just beginning its interstate expansion and Carver is at
     present only in New York and focused on its turnaround, Ms. Wright
     maintains that the nature of the banking industry will certainly require
     Carver to expand at some point in the future, if it is to truly succeed in
     this intensely competitive sector. And it is fair to assume that BBOC, as
     the first African American-owned interstate bank and an institution with an
     aggressive expansion strategy, could ultimately be a significant competitor
     of a growing Carver. To invite Mr. Cohee and Ms. Williams to sit on the
     board, Ms. Wright concludes, would raise serious potential conflicts of
     interest and would jeopardize Carver's ability to compete in the future.

     Finally, Ms. Wright maintains that the recently completed preferred stock
     placements are legitimate transactions that provide a variety of benefits
     to Carver. First, the $2.5 million in proceeds will help fund the company's
     efforts to broaden its distribution and product lines with new ATMs, branch
     offices, phone and internet banking, and the like. Second, Ms. Wright is
     confident that Morgan Stanley and Provender will be able to provide
     invaluable advice as Carver seeks to enter strategic partnerships that
     minimize risks while assisting its growth. Third and finally, management
     notes the market's positive response to announcement of the preferred stock
     placements. Since the date of the announcement, Carver's stock price has
     risen by 20 percent. The market's voice, management suggests, clearly
     demonstrates that investors trust the underlying merits of the preferred
     stock transactions. Ms. Wright states that the timing of the transactions
     to close on the record date is nothing more than unfortunate coincidence;
     in fact, she maintains, the company could have closed the transactions
     sooner had it wished.



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INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   13

     Based on these factors, management avers that Carver's best course of
     action is to retain its existing board members, who are familiar with the
     New York market and with the workings of the company, and to let the new
     management team proceed with its turnaround plans free of the distractions
     that the dissident nominees would bring. Noting that the board has now
     taken decisive action, and has already added a new, outside member in the
     person of Mr. Terrell, management discounts the need for further change.
     Furthermore, the election of Mr. Cohee and Ms. Williams would pose special
     risks, raising clear conflicts of interest as a jilted suitor with
     expansionist designs would receive two seats on the board, and giving a
     potential competitor a bird's eye view of Carver's innermost workings.

     Analysis

     Financial Results

     It is indisputable that Carver's financial results have been weak in the
     past few years and particularly in the most recent fiscal year, ended March
     1999. As BBOC notes, Carver's earnings, shareholders' equity, and asset
     growth have all suffered of late, raising justifiable concerns about the
     company's prospects going forward. The company's stock price was similarly
     weak before a flurry of activity surrounding the past months' developments,
     and Carver's loan portfolio, a core measure of the company's success in the
     fundamental business of a thrift, has diminished as well.

     It is arguably true, however, as management argues, that the Carver
     described by the dissidents no longer exists in the wake of the company's
     restructuring last year. And it is certainly true that by firing its CEO
     last January (before this contest had even begun) and bringing in a new
     team, the board has stolen a certain measure of BBOC's fire, proving itself
     capable of taking action to help turn the company around. As a general
     rule, while poor historical performance always compels taking a close look
     at dissident proposals, shareholders are often best served by giving new
     management teams time to implement their plans before veering in another
     direction.

     BBOC argues that the incumbent directors' failures extend beyond the
     company's historical financial troubles, however, and that the board's
     recent action, far from a sign of strength, offers more evidence of the
     current directors' lack of fitness for the job. In particular, Mr. Cohee
     maintains that the board has erred in selecting as the new CEO a person
     "with absolutely no commercial banking experience." Looking at Carver's
     recently released results for the third quarter (ended Dec. 31) of fiscal
     1999, BBOC notes that net income actually decreased from the previous
     quarter (although improving on the loss the company realized in the same
     quarter of 1998), return on assets came in low relative to Carver's peers
     (at 0.53 percent, or 0.27 percent after excluding tax loss carry forwards),
     and some earnings were apparently generated through a reduction in loan
     loss reserves.


<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   14

     Based on these results, the dissidents suggest that Carver's new strategy
     is not working. However, we do not believe one can fairly judge new
     management's performance on the basis of a single quarter of results. Even
     Mr. Cohee has conceded, in discussions with ISS, that the proper time frame
     for assessing how the company is faring is at least a year (see Item 3,
     below). It would be premature to conclude that Ms. Wright's strategy is not
     working on the basis of only a few months' work.

     At first glance, therefore, it appears that shareholders might be best
     served by reelecting management's nominees and letting Ms. Wright work.
     However, notwithstanding much of the rhetoric in this contest, election of
     the dissident nominees would not force Ms. Wright from office. At stake in
     this election are only two seats on Carver's eight member board. Even if
     elected, BBOC's nominees would not be able to single-handedly dictate a
     change in the company's business plan or the replacement of Ms. Wright. Mr.
     Cohee and Ms. Williams could effect change (until next year's annual
     meeting, at least), only through negotiation and persuasion of other
     members of the board.

     And we recognize, too, that the dissident nominees would bring substantial
     credentials to the table if they were put on the board. Although management
     downplays the dissidents' accomplishments with criticisms of BBOC's
     financial results, it is indisputable that BBOC has been a success story
     since it was acquired by Mr. Cohee and Ms. Williams. It is also apparent
     that BBOC has secured the trust of regulators and the banking community,
     obtaining improved ratings and shedding its troubled past, and that BBOC
     has succeeded on a fundamental level at which Carver, in recent years, has
     not. We conclude, therefore, as an initial matter, that while Carver's
     financial performance does not, in and of itself, compel replacement of
     Messrs. Jones and Dinkins, neither is the prospect of electing the
     dissident nominees entirely unappealing to shareholders.

     Conflicts of Interest and Competition

     While the performance issue fails to yield a clear winner in this contest,
     management scores much bigger points when it points out that Mr. Cohee and
     Ms. Williams, whatever their expertise and credentials, should not be put
     on the board because they have clear conflicts of interest with the company
     and its shareholders. While Mr. Cohee maintains that he no longer wants to
     merge BBOC with Carver because the New York bank is unprofitable while his
     bank is not, such protestations are not entirely convincing. After all, the
     dissidents launched this contest almost immediately after Carver's board
     had rebuffed their merger overtures, and many of the dissidents' arguments
     in the contest are eerily similar to those they used in advocating the
     merger last year. Indeed, it appears clear that the Carver board's decision
     to reject the BBOC merger was a significant factor leading Cohee to
     conclude that the board is "incapable" of fulfilling its obligation to the
     bank.



<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   15


     In this context, management's concerns that the dissidents are interested
     first and foremost in continuing to push for a merger, and only secondarily
     about growing value for Carver's shareholders, appear entirely valid. While
     Mr. Cohee and BBOC maintain that they are motivated only by their
     substantial equity stake in Carver, one could easily draw the opposite
     conclusion from the available evidence.

     We also share Ms. Wright's concern with the implications of appointing
     officers of a potential competitor to Carver's board. While BBOC and Carver
     are not presently direct competitors, BBOC's expansionist ambitions and the
     imperatives of an increasingly consolidated and competitive market make it
     likely that, somewhere down the road, BBOC and Carver may come
     head-to-head.

     The dissidents could have assuaged both of these concerns had they chosen
     "independent" persons, unaffiliated with BBOC, as one or both of their
     director nominees. There is some debate in governance circles about what
     constitutes the ideal dissident nominee. Are shareholders best served by
     "insider" dissidents who, by virtue of their association with the dissident
     group, are likely to own a sizable amount of the target company's common
     stock and who can claim alignment with other shareholders? Or, on the other
     hand, are "independent" nominees without apparent connections to the
     dissident group, but who probably own little or no stock, more desirable
     director candidates? These questions are unresolved, and their answers
     almost certainly will vary from case to case, but in the present contest it
     appears clear that all parties would have been better served had BBOC gone
     the "independent" route. After all, it is certainly arguable that the
     primary reason BBOC continues to hold 7.4 percent of the Carver common
     stock is in the hope that it can force a merger of the companies, and not
     because the dissidents value a stand-alone Carver as a long-term
     investment. Because of this fact, the dissident nominees' stock ownership
     is less effective as an indicator of alignment with shareholder than it
     might have been in other circumstances. Furthermore, since Mr. Cohee and
     Ms. Williams' conflicts are so obvious in this instance, any attempts to
     prove "alignment" with shareholders are likely to fall flat in any case.
     Instead, the clear potential for conflicts of interest between BBOC and
     Carver makes this an ideal situation for naming independent dissident
     nominees.

     We give substantial weight, therefore, to management's concerns with the
     nature of the dissident nominees. However, we also believe that certain
     factors mitigate the risks cited by Ms. Wright and management. Most
     significant is the fact that this contest concerns only two seats, a
     minority position on Carver's eight-person board. As a result, even if
     elected, Mr. Cohee and Ms. Williams would not be able to push through a
     merger for at least the next year. Only by winning all three of the seats
     coming open at the 2000 meeting, in fact, could Mr. Cohee and Ms. Williams
     control a majority of the board. And even then, they would almost certainly
     be precluded from participating in any merger discussions between Carver
     and BBOC because of the inherent conflicts of interest in such a situation.
     Therefore, while we understand management's concerns that this contest is a


<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   16

     "backdoor" route to a merger, we believe there are sufficient procedural
     and legal hurdles to any such end-run to ensure that shareholder interests
     are protected. In addition, Mr. Cohee and Ms. Williams would, if elected,
     have a fiduciary duty to Carver's shareholders, the breach of which would
     subject them to legal action. While fiduciary duty is not a cure-all for
     potential conflicts of interest, it does reduce the risk posed by such
     conflicts, and provides shareholders a recourse when those conflicts affect
     board decisions. Finally, with respect to the risk that BBOC and Carver
     could ultimately become competitors, that day appears unlikely to arrive in
     the near future. Carver is currently focused exclusively on the New York
     market, where there is still plenty of room for growth. If and when the
     companies appear in danger of competing, there should be ample time to
     arrange a smooth separation of the dissident nominees and Carver. We
     conclude that management's concerns, while real, are not sufficient to
     reject the dissident candidates if other factors favor replacement of the
     incumbents.

     The Preferred Stock

     By contrast, we believe that the Morgan Stanley and Provender preferred
     share issuances raise serious questions about the board and management
     without the presence of any clear ameliorating factors. As a result of the
     issuances, Carver's new strategic partners received a voting stake slightly
     larger than that held by the dissident group on the last possible date to
     be eligible to vote at the meeting. Just as it is difficult to dismiss the
     inference that this contest is related to BBOC's desire to merge with
     Carver, it is counterintuitive to suggest, as management does, that the
     last minute issuance of voting stock to parties clearly allied with
     management was not motivated, at least in part, by the desire to strengthen
     support going into this contest.

     We concede, as do the dissidents, that the Provender and Morgan Stanley
     transactions offer various benefits to the company, not the least of which
     is the mere association of Carver with such established names in the
     financial community. Indeed, the stock market's reaction to the alliances
     confirms the public relations benefits of the stock issuance. However, it
     is not clear that the issuance of preferred shares that provide substantial
     financial benefits to the recipients (in the form of a dividend and a price
     that reflects a slight premium to market value and a discount from book)
     was absolutely necessary in this case.

     Furthermore, while management claims the transactions provided necessary
     funding ($2.5 million) for the company's planned expansion, Carver recently
     announced a dividend of $0.05 per common share, payable to shareholders on
     March 15, 2000. The company's willingness to pay a dividend of this size
     and at this time calls into question management's assertions that the
     preferred stock was issued to meet a pressing financial need.



<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   17

     In her meeting with ISS, Ms. Wright conceded that the timing of the
     preferred transactions was regrettable. The circumstances surrounding the
     issuances may have generated at least the appearance of possible
     impropriety, and Ms. Wright concedes that, in retrospect, it would likely
     have been preferable to issue the preferred stock either substantially
     before or after the record date. Ms. Wright insists, however, that the
     transactions were not intended to bolster management's position going into
     this meeting, and she argues that the size of the transactions,
     approximately 8.4 percent of the voting stock, is in any event too small to
     have a real impact on this contest.

     In a proxy contest, though, as in many matters of corporate governance,
     appearance counts for a lot. While we cannot entirely discount management's
     professions that its motives were benign, it is clear that management and
     the board have substantially bolstered their position with the issuance of
     voting preferred stock to friendly parties. Furthermore, we reject the
     contention that the issuance of shares reflecting "only" eight percent of
     the voting power is trivial or immaterial. Eight percent can be the
     difference between a ringing endorsement of management and a plea for
     change, and in a closely contested election, the gain or loss of eight
     percent of the votes can be of critical importance.

     Finally, we believe that management's decision to pay a cash dividend
     offers further proof that certain of Carver's recent decisions have been
     motivated more by the desire to gain momentum going into this proxy contest
     than by legitimate financial and business-related concerns. Given Carver's
     delicate position as a troubled bank that is only just beginning the
     difficult process of restoring consistent profitability, we are troubled by
     the issuance of a cash dividend so close in time to a contested election of
     directors.

     We conclude, therefore, that Carver's board has displayed poor judgment in
     its decision to approve the preferred stock issuance at this time, and an
     apparent inattention to basic principles of good corporate governance. The
     first and most fundamental right of any shareholder is the right to vote on
     issues that are material to the well being of his or her company, and there
     are few issues more material to a company's well being than the issue of
     who will guide its future progress. By placing a substantial block of
     voting stock with friendly parties so close in time to a contested board
     election, the board has eroded its credibility with shareholders. The best
     remedy to this erosion, we conclude, would be the prompt addition of the
     dissident nominees to the board.

     Conclusion

     On balance, we conclude that shareholders would be best served by electing
     the dissident nominees in this year's election. Mr. Cohee and Ms. Williams
     will bring a proven track record, demonstrated expertise, and a high level
     of energy to a board that faces the daunting task of restoring Carver's
     profitability in an era of rapid change and competition in the financial
     services arena. Furthermore, we believe that the current board has


<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   18

     seriously erred in failing to raise the significant governance issues
     raised by the Provender/Morgan Stanley transaction. The only easy way to
     remove the resulting appearance of impropriety, we believe, and to ease
     concerns that the board and management are unduly entrenched, is to
     promptly add outside directors. While Mr. Cohee and Ms. Williams are
     imperfect candidates, largely because of their potential conflicts of
     interest, we nonetheless conclude that their election is preferable to
     retention of the incumbents.


     Management Proxy (WHITE CARD)

|_| Item 1: Elect Directors

     Carver Bancorp, Inc., classifies its eight directors into three director
     classes. This proposal seeks election of two directors for three-year terms
     expiring in 2003.

     The full board comprises one insider and seven independent outsiders. The
     Audit, Compensation, and Nominating committees comprise five, four, and
     four independent outsiders, respectively. David Jones and Herman Johnson,
     independent outside directors, have served on the board for a period of ten
     years or more.

     - We support the independent nature of the company's key committees, which
     comprise only independent outsiders.

     We recommend a vote AGAINST Item 1.


|_| Item 2: Ratify Auditors

     The board recommends that KPMG LLP be approved as the company's independent
     accounting firm for the coming year. Note that the auditor's report
     contained in the annual report is unqualified, meaning that in the opinion
     of the auditor, the company's financial statements are fairly presented in
     accordance with generally accepted accounting principles.

     In 1999, the company changed its audit firm from Mitchell & Titus. There
     were no disagreements of any type with the company's former auditor on any
     matter of accounting principles, financial statement disclosure, or
     auditing scope.

     We recommend a vote FOR Item 2.



<PAGE>


INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   19

     Shareholder Proposals

|_| Item 3: Hire Advisor/Maximize Shareholder Value

     A shareholder has submitted this request to adopt a nonbinding resolution
     recommending that the board immediately engage the services of a nationally
     recognized investment banker to explore all alternatives to enhance
     shareholder value, including the possible sale or merger of the company.

     In support of the resolution, the proponent states that the company's
     historical performance over the past several years has been dismal, that
     the current stock price is unacceptable, and that management has been
     ineffective. Among other things, the proponent notes that the company has
     suffered significant losses and that its stock price has traded below its
     offering price in every year since 1994. In addition, the proponent
     believes the company's return on equity has been unacceptable, and that the
     company's "excessive overhead costs, high levels of non-earning assets and
     potential requirements for additional reserves" bode ill for the bank's
     prospects going forward. The proponent notes that similar resolutions
     received 24.1 percent and 28.4 percent shareholder votes, respectively, at
     the 1997 and 1998 annual meetings.

     The board opposes the proposal, arguing that it has already taken
     significant steps to address the financial problems cited by the proponent,
     including installing Ms. Wright as CEO and bringing in an entirely new,
     experienced management team. In addition, the board argues that the formal
     retention of an investment banker would consume time and resources that
     could be better spent positioning the company for the future. Finally, the
     board believes that now is not the right time to sell the company, due to
     "current trends in the stock market."

     Shareholder value maximization proposals that suggest exploring
     alternatives, including a sale or merger, should be considered on a
     case-by-case basis. While under normal circumstances the decision to buy,
     sell, or engage in a merger is best left in the hands of management and the
     board, we recognize that certain situations may justify the adoption of
     such proposals, such as a prolonged period of poor or sluggish performance
     with no turnaround in sight. Support of such proposals is further justified
     in cases where the board and management have become entrenched. Adoption of
     poison pills, golden parachutes, and other antitakeover provisions in the
     face of an attractive offer may be signs of entrenchment.

     On the plus side, hiring an investment banker to seek alternatives to
     enhance share value often results in a higher stock price, as investors
     expect the company to seek competing


<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   20

     merger offers soon. The end result may be an offer price that represents a
     market premium to most or all shareholders. On the downside, a period of
     poor stock performance is often the worst time for a company to be "put
     into play" because "bottom feeders" are likely to approach a company with
     offers that represent a premium to only a few short-term investors and
     speculators seeking a quick profit, to the detriment of long-term
     shareholders who purchased their shares at a higher price. This scenario is
     only beneficial to long-term shareholders when the company's prospects are
     dim for reasons such as the permanent decline of an industry or
     company-specific factors, such as poor management, ineffective strategy, or
     unwise acquisitions, and share price cannot reasonably expected to rebound.

     In this case, we believe that the board has outlined a reasonable strategic
     plan of action to enhance shareholder value, as discussed in our previous
     discussion of the ongoing proxy contest. In Ms. Wright and her team, the
     board has put in place new management that appears qualified to effect a
     turnaround of the bank. Also, even BBOC believes that now is not the right
     time to sell Carver, notwithstanding its well-publicized issues with the
     board and management. Shareholders would be best served, at this time, by
     allowing the newly installed management team time to implement its plan and
     move the company forward.

     Finally, one of the primary benefits of nonbinding shareholder resolutions
     like this one are that they can spur a complacent board and management to
     action, clearly demonstrating shareholder concerns. The ongoing proxy
     contest has already served this purpose, making approval of this proposal
     unnecessary. In any event, we agree that the sale of the company now, at a
     time of relative weakness and before Ms. Wright has had the opportunity to
     grow Carver's value in the market, would be adverse to many of the
     company's long-term shareholders.

     We recommend a vote AGAINST Item 3.


     Dissident Proxy (BLUE CARD)

|_| Item 1: Elect Directors (Opposition Slate)

     See discussion above.

     We recommend a vote FOR the dissident director nominees.



<PAGE>


INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   21



|_| Item 2: Ratify Auditors

     See discussion above.

     We recommend a vote FOR the auditors.


|_| Item 3: Hire Advisor/Maximize Shareholder Value

     See discussion above.

     We recommend a vote AGAINST Item 3.




                            -------------------------

                               Carver Bancorp, Inc
                              75 West 125th Street
                          New York, New York 10027-4512
                                 (212) 876-4747


     Company Solicitor: Morrow & Co. (800) 634-4458

     Shareholder Proposal Deadline: September 19, 2000

     This proxy analysis has not been submitted to, or received approval from,
     the Securities and Exchange Commission. While ISS exercised due care in
     compiling this analysis, we make no warranty, express or implied, regarding
     the accuracy, completeness, or usefulness of this information and assume no
     liability with respect to the consequences of relying on this information
     for investment or other purposes.



<PAGE>

INSTITUTIONAL
SHAREHOLDER SERVICES                                                   Page   22



     Vote Record Form:

                                                             CARVER BANCORP, INC
     Ticker: CNY

     Proxy Contest Meeting: February 24, 2000      Record Date: January 11, 2000

     Account ID Code:                              Shares Held on Record Date:

     Shares Voted:                                 Date Voted:


<TABLE>
<CAPTION>

- ------------------------------------------------------------------------------------------------------------------------------------
                                                          MEETING AGENDA
- ------------------------------------------------------------------------------------------------------------------------------------
Item            Code                       Proposals                              Mgt. Rec.           ISS REC.           Vote Cast
====================================================================================================================================
<S>            <C>              <C>                                             <C>                 <C>                 <C>
                                Management Proxy (WHITE CARD)
- ------------------------------------------------------------------------------------------------------------------------------------
|_|1            M0201           Elect Directors                                   For               AGAINST
- ------------------------------------------------------------------------------------------------------------------------------------
|_|2            M0101           Ratify Auditors                                   For                 FOR
- ------------------------------------------------------------------------------------------------------------------------------------
                                Shareholder Proposals
- ------------------------------------------------------------------------------------------------------------------------------------
|_|3            S0617           Hire Advisor/Maximize Shareholder Value         Against             AGAINST
- ------------------------------------------------------------------------------------------------------------------------------------
                                Dissident Proxy (BLUE CARD)
- ------------------------------------------------------------------------------------------------------------------------------------
|_|1            M0225           Elect Directors (Opposition Slate)                For                 FOR
- ------------------------------------------------------------------------------------------------------------------------------------
|_|2            M0101           Ratify Auditors                                   For                 FOR
- ------------------------------------------------------------------------------------------------------------------------------------
|_|3            S0617           Hire Advisor/Maximize Shareholder Value         Against             AGAINST
- ------------------------------------------------------------------------------------------------------------------------------------
</TABLE>



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