SABRE HOLDING CORP
SC 13D, EX-2, 2000-09-01
COMPUTER PROCESSING & DATA PREPARATION
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                                                                       EXHIBIT 2

                          AGREEMENT AND PLAN OF MERGER
                          DATED AS OF AUGUST 28, 2000
                                  BY AND AMONG
                           SABRE HOLDINGS CORPORATION
                                   SABRE INC.
                                      AND
                                 GETTHERE INC.
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                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
SECTION                                                                                        PAGE
-------                                                                                      --------
<S>                     <C>    <C>                                                           <C>
ARTICLE I               CERTAIN DEFINITIONS................................................      2
                        1.01   CERTAIN DEFINITIONS.........................................      2

ARTICLE II              OFFER..............................................................      7
                        2.01   THE OFFER...................................................      7
                        2.02   COMPANY ACTIONS.............................................      9
                        2.03   DIRECTORS OF THE COMPANY....................................      9

ARTICLE III             THE MERGER.........................................................     10
                        3.01   THE MERGER..................................................     10
                        3.02   EFFECTIVE TIME..............................................     11
                        3.03   CLOSING.....................................................     11
                        3.04   MERGER CONSIDERATION........................................     11
                        3.05   RIGHTS AS STOCKHOLDERS; STOCK TRANSFERS.....................     11
                        3.06   EXCHANGE PROCEDURE..........................................     12
                        3.07   OPTIONS; OTHER EQUITY AWARDS................................     12
                        3.08   WARRANTS....................................................     14
                        3.09   DISSENTING STOCKHOLDERS.....................................     14

ARTICLE IV              REPRESENTATIONS AND WARRANTIES.....................................     14
                        4.01   DISCLOSURE SCHEDULES........................................     14
                        4.02   REPRESENTATIONS AND WARRANTIES OF THE COMPANY...............     15
                        4.03   REPRESENTATIONS AND WARRANTIES OF PARENT....................     26

ARTICLE V               ACTIONS PENDING THE EFFECTIVE TIME.................................     27
                        5.01   FORBEARANCES OF THE COMPANY.................................     27

ARTICLE VI              COVENANTS..........................................................     30
                        6.01   EFFORTS.....................................................     30
                        6.02   COMPANY PROXY STATEMENT.....................................     30
                        6.03   STOCKHOLDER MEETINGS........................................     30
                        6.04   PUBLICITY...................................................     31
                        6.05   ACCESS; INFORMATION.........................................     31
                        6.06   ACQUISITION PROPOSALS.......................................     31
                        6.07   REGULATORY APPLICATIONS; CONSENTS...........................     32
                        6.08   EMPLOYEE MATTERS............................................     33
                        6.09   NOTIFICATION OF CERTAIN MATTERS.............................     34
                        6.10   INDEMNIFICATION; DIRECTORS' AND OFFICERS' INSURANCE.........     34
                        6.11   TAX RETURNS.................................................     36

ARTICLE VII             CONDITIONS TO CONSUMMATION OF THE MERGER...........................     36
                        7.01   CONDITIONS TO EACH PARTY'S OBLIGATION TO EFFECT THE
                               MERGER......................................................     36
</TABLE>

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<TABLE>
<CAPTION>
SECTION                                                                                        PAGE
-------                                                                                      --------
<S>                     <C>    <C>                                                           <C>
ARTICLE VIII            TERMINATION........................................................     36
                        8.01   TERMINATION.................................................     36
                        8.02   EFFECT OF TERMINATION AND ABANDONMENT.......................     37
                        8.03   TERMINATION FEES............................................     37
                        8.04   CHANGES IN FORBEARANCES.....................................     39

ARTICLE IX              MISCELLANEOUS......................................................     39
                        9.01   SURVIVAL....................................................     39
                        9.02   WAIVER; AMENDMENT...........................................     39
                        9.03   COUNTERPARTS................................................     39
                        9.04   GOVERNING LAW AND VENUE.....................................     39
                        9.05   EXPENSES....................................................     39
                        9.06   NOTICES.....................................................     40
                        9.07   ENTIRE UNDERSTANDING; NO THIRD-PARTY BENEFICIARIES..........     40
                        9.08   SEVERABILITY................................................     40
                        9.09   ASSIGNMENT..................................................     41
                        9.10   ENFORCEMENT.................................................     41
                        9.11   INTERPRETATION..............................................     41
</TABLE>

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<PAGE>
    AGREEMENT AND PLAN OF MERGER, dated as of August 28, 2000 (this
"AGREEMENT"), by and among SABRE HOLDINGS CORPORATION, a Delaware corporation
("PARENT"), SABRE INC., a Delaware corporation and a wholly-owned subsidiary of
Parent ("MERGER SUB"), and GETTHERE INC., a Delaware corporation (the
"COMPANY").

    WHEREAS, the Boards of Directors of Parent, Merger Sub and the Company each
have determined that it is advisable and in the best interests of their
respective corporations and their respective stockholders that Parent acquire
the Company upon the terms and subject to the conditions set forth;

    WHEREAS, in furtherance thereof, it is proposed that the acquisition be
accomplished by Merger Sub commencing a cash tender offer (as it may be amended
from time to time as permitted by this Agreement, the "OFFER") to purchase all
of the issued and outstanding shares of common stock, par value $0.0001 per
share, of the Company (the "COMPANY COMMON STOCK") and preferred stock, par
value $0.0001 per share, of the Company (the "COMPANY PREFERRED STOCK") (the
shares of Company Common Stock and Company Preferred Stock are referred to
herein as "COMPANY SHARES"), for $17.75 per Company Share (such amount or any
greater amount per Company Shares paid pursuant to the Offer being hereinafter
referred to as the "OFFER PRICE"), net to the seller in cash, upon the terms and
subject to the conditions set forth in this Agreement;

    WHEREAS, by resolutions duly adopted in accordance with the General
Corporation Law of the State of Delaware (the "DGCL"), the respective Boards of
Directors of the Company, Parent and Merger Sub have approved and adopted this
Agreement, the merger of Merger Sub with and into the Company (the "MERGER") in
accordance with the DGCL, and the transactions contemplated hereby; and

    WHEREAS, as further conditions and inducements to the willingness of Parent
to enter into this Agreement, (1) each of American Express Travel Related
Services Company, Inc. ("AMEX") and other corporate stockholders of the Company
collectively holding not less than 23% of the presently outstanding shares of
the Company Shares has entered into an agreement with Parent and Merger Sub,
substantially in the form of Exhibit A hereto and (2) each of Gadi Maier and
Richard D.C. Whilden, stockholders of the Company collectively holding the power
to vote not less than 5% of the outstanding Company Shares, has entered into an
agreement with Parent and Merger Sub, substantially in the form of Exhibit B
hereto (each of the foregoing agreements with AmEx, certain corporate
stockholders and the individual stockholders, a "STOCKHOLDERS AGREEMENT", and
collectively, the "STOCKHOLDERS AGREEMENTS"), concurrently with the execution of
this Agreement.

    NOW, THEREFORE, in consideration of the premises, and of the mutual
covenants, representations, warranties and agreements contained herein, the
parties hereto agree as follows:

                                   ARTICLE I
                              CERTAIN DEFINITIONS

    1.01  CERTAIN DEFINITIONS.  The following terms are used in this Agreement
with the meanings set forth below:

        "ACQUISITION PROPOSAL" means any offer or other proposal which, if
    consummated, would result in an Acquisition Transaction; provided that
    solely for purposes of the definition of Superior Proposal, all references
    to 20% in the definition of Acquisition Transaction shall be deemed
    references to 50%.

        "ACQUISITION TRANSACTION" means a transaction or series of transactions
    that, directly or indirectly, constitutes an acquisition by a Person
    (including a group of Persons that would qualify as a "group" within the
    meaning of Section 13(d) of the Exchange Act) of (A) assets or businesses
    that constitute or represent more than 20% of the total revenue, operating
    income, assets or

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    earnings before interest, taxes, depreciation and amortization of the
    Company and its Subsidiaries, taken as a whole, or (B) more than 20% of the
    outstanding shares of the voting securities of the Company or capital stock
    of, or other equity or voting interests in, any Subsidiary or Subsidiaries
    of the Company which, taken together, directly or indirectly hold at least
    the share of assets or businesses referred to in clause (A) above, whether
    by means of (a) a merger, share exchange or consolidation, or any similar
    transaction, (b) a purchase, lease or other sale, transfer or disposition,
    or (c) a purchase or other acquisition (including by way of merger,
    consolidation, share exchange or otherwise).

        "AFFILIATE" means, with respect to any specified Person, any other
    Person directly or indirectly controlling or controlled by or under direct
    or indirect common control with such specified Person. For the purposes of
    this definition, "control," when used with respect to any specified Person,
    means the power to direct the management and policies of such Person,
    directly or indirectly, whether through the ownership of voting securities,
    by contract or otherwise; and the terms "controlling" and "controlled" have
    correlative meanings.

        "AGREEMENT" means this Agreement, as amended or modified from time to
    time in accordance with Section 9.02.

        "ANTITRUST AUTHORITIES" has the meaning assigned in Section 6.07(c).

        "BANKRUPTCY AND EQUITY EXCEPTION" has the meaning assigned in
    Section 4.02(d)(i).

        "BUSINESS DAY" means any day other than Saturday, Sunday and any day on
    which banks in the State of New York are required or authorized by law or
    regulation to be closed.

        "BYLAWS" has the meaning assigned in Section 3.01(c).

        "CERTIFICATE" has the meaning assigned in Section 3.04(b).

        "CERTIFICATE OF INCORPORATION" has the meaning assigned in
    Section 3.01(b).

        "CLOSING" and "CLOSING DATE" have the meanings assigned in
    Section 3.03.

        "CODE" means the Internal Revenue Code of 1986, as amended.

        "COMPANY" has the meaning assigned in the preamble to this Agreement.

        "COMPANY COMMON STOCK" has the meaning assigned in the recitals.

        "COMPANY COMPENSATION AND BENEFIT PLANS" has the meaning assigned in
    Section 4.02(n)(i).

        "COMPANY FINANCIAL STATEMENTS" has the meaning assigned in
    Section 4.02(g)(ii).

        "COMPANY INTELLECTUAL PROPERTY" means (a) all inventions (whether
    patentable or unpatentable and whether or not reduced to practice), all
    improvements thereon, and all patents, patent applications and patent
    disclosures, together with all reissuances, continuations,
    continuations-in-part, revisions, extensions and reexaminations thereof,
    (b) all trademarks, service marks, trade dress, logos, trade names, domain
    names, and corporate names, together with all translations, adaptations,
    derivations and combinations thereof and including all goodwill associated
    therewith, and all applications, registrations and renewals in connection
    therewith, (c) all copyrights and all applications, registrations and
    renewals in connection therewith, (d) all mask works and all applications,
    registrations and renewals in connection therewith, (e) all trade secrets
    and confidential business information (including ideas, research and
    development, know-how, formulas, compositions, manufacturing and production
    processes and techniques, methods, schematics, technology, technical data,
    designs, drawings, flowcharts, block diagrams, specifications, customer and
    supplier lists, pricing and cost information and business and marketing
    plans and proposals), (f) all computer software (including source code,
    object code, data and

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<PAGE>
    documentation related thereto), (g) all copies and tangible embodiments of
    the foregoing categories of intellectual property listed in subsections
    (a) through (f) herein (in whatever form or medium), and (h) all licenses,
    sublicenses, agreements, or permissions related to the foregoing categories
    of intellectual property listed in subsections (a) through (f) herein
    (categories (a) through (h) herein are collectively referred to as
    "INTELLECTUAL PROPERTY") which is owned by the Company or its Subsidiaries
    or is used or has been used in connection with the Company or its
    Subsidiaries to conduct their business.

        "COMPANY OPTIONS" means, collectively, outstanding options to purchase
    Company Shares under the Company Shares Plans.

        "COMPANY PREFERRED STOCK" has the meaning assigned in the recitals.

        "COMPANY PROXY STATEMENT" has the meaning assigned in Section 4.03(d).

        "COMPANY REQUISITE VOTE" has the meaning assigned in
    Section 4.02(d)(i).

        "COMPANY SEC DOCUMENTS" has the meaning assigned in Section 4.02(g)(i).

        "COMPANY SHAREHOLDERS MEETING" has the meaning assigned in
    Section 6.03.

        "COMPANY SHARES" has the meaning assigned in the recitals.

        "COMPANY SHARES PLANS" has the meaning assigned in
    Section 4.02(b)(iii).

        "CONFIDENTIALITY AGREEMENT" has the meaning assigned in
    Section 6.05(b).

        "CONTENT DELIVERY AGREEMENT" means a Contract whereby the Company
    provides certain travel information and travel reservation services to the
    customers of another entity through such entity's wireless communications
    services.

        "CONSTITUTIVE DOCUMENTS" means, with respect to any Person (other than
    an individual), such Person's articles or certificate of incorporation and
    bylaws or similar organizational documents.

        "CONTINUING EMPLOYEES" has the meaning assigned in Section 6.08(b).

        "CONTRACT" means, with respect to any Person, any agreement, indenture,
    debt instrument, contract, lease or legally binding commitment to which such
    Person or any of its Subsidiaries is a party or by which any of them may be
    bound or to which any of their properties may be subject.

        "COSTS" has the meaning assigned in Section 6.10(a).

        "DGCL" has the meaning assigned in the recitals.

        "DISCLOSED CONTRACTS" has the meaning assigned in
    Section 4.02(s)(i)(R).

        "DISCLOSURE SCHEDULE" has the meaning assigned in Section 4.01.

        "DISSENTERS' SHARES" means Company Shares the holders of which shall
    have perfected and not withdrawn or lost their appraisal rights in
    accordance with Section 262 of the DGCL.

        "DLJ" has the meaning assigned in Section 4.02(m)(i).

        "DROP DEAD DATE" has the meaning assigned in Section 8.01(c).

        "EFFECTIVE TIME" means the time at which the Merger becomes effective in
    accordance with Section 3.02.

        "EMPLOYEE" means each current former, or retired employee, officer,
    consultant, independent contractor or director of the Company or any of its
    Subsidiaries.

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<PAGE>
        "ENVIRONMENTAL LAW(S)" means the Comprehensive Environmental Response,
    Compensation and Liability Act, 42 U.S.C. SectionSection 9601 ET SEQ., the
    Resource Conservation and Recovery Act, 42 U.S.C. SectionSection 6901 ET
    SEQ., the Clean Air Act, 42 U.S.C. SectionSection 7401 ET. SEQ., the Clean
    Water Act (Federal Water Pollution Control Act), 33 U.S.C. SectionSection
    1251 ET SEQ., the Occupational Safety and Health Act, 29 U.S.C.
    SectionSection 641, ET SEQ., all rules and regulations promulgated pursuant
    to any of the above statutes, and any other foreign, federal, state or local
    law, statute, ordinance, rule or regulation governing Environmental Matters,
    including any common law cause of action providing any right or remedy
    relating to Environmental Matters and all applicable judicial and
    administrative decisions, orders, and decrees relating to Environmental
    Matters.

        "ENVIRONMENTAL MATTER" means any matter arising out of, relating to, or
    resulting from pollution, contamination, protection of the environment,
    human health or safety, sanitation, and any matter arising out of, relating
    to, or resulting from emissions, discharges, disseminations, releases or
    threatened releases, of Hazardous Substances into the air (indoor and
    outdoor), surface water, groundwater, soil, land surface or subsurface,
    buildings, facilities, real or personal property or fixtures or otherwise
    arising out of, relating to, or resulting from the manufacture, processing,
    distribution, use, treatment, storage, disposal, transport, handling,
    release or threatened release of Hazardous Substances.

        "ENVIRONMENTAL PERMITS" has the meaning assigned in Section 4.02(u).

        "EPARTNER AGREEMENT" means a Contract whereby the Company provides
    online travel reservation services through a private label web site hosted
    by the Company through which the customers of another entity can access the
    Company's reservation system.

        "ERISA" means the Employee Retirement Income Security Act of 1974, as
    amended.

        "ERISA AFFILIATE" has, with respect to any Person, the meaning assigned
    in Section 4.02(n)(iv).

        "ESPP" has the meaning assigned in Section 6.08(a).

        "EXCHANGE ACT" means the Securities Exchange Act of 1934, as amended,
    and the rules and regulations thereunder.

        "EXCHANGE AGENT" has the meaning assigned in Section 3.06(a).

        "EXCHANGE RATIO" means the Offer Price divided by the average closing
    price of Parent Common Stock for the five (5) trading days immediately
    preceding the Effective Time.

        "FLIGHTREZ AGREEMENT" means a Contract pursuant to which the Company
    provides online travel reservations services through a private label web
    site hosted by the Company through which an airline's customers can access
    the Company's reservation system.

        "GAAP" means generally accepted accounting principles in the United
    States.

        "GLOBAL MANAGER AGREEMENT" means a Contract whereby the Company provides
    online travel reservations services through a web site hosted by the Company
    through which employees of another entity and other authorized users can
    access the Company's reservation system.

        "GOVERNMENTAL AUTHORITY" means any United States or foreign government,
    any state or other political subdivision thereof, any entity exercising
    executive, legislative, judicial, regulatory or administrative functions of
    or pertaining to government, including, without limitation, the SEC, NYSE,
    Nasdaq or any other government authority, agency, department, board,
    commission or instrumentality and any court, tribunal or arbitrator(s) of
    competent jurisdiction.

        "HAZARDOUS SUBSTANCES" means any pollutants, contaminants, toxic or
    hazardous or extremely hazardous substances, materials, wastes,
    constituents, compounds, chemicals (including, without limitation, petroleum
    or any by-products or fractions thereof, any form of natural gas, lead,

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    asbestos and asbestos-containing materials, building construction materials
    and debris, polychlorinated biphenyls ("PCBS") and PCB-containing equipment,
    radon and other radioactive elements, ionizing radiation, electromagnetic
    field radiation and other non-ionizing radiation, infectious, carcinogenic,
    mutagenic, or etiologic agents, pesticides, defoliants, explosives,
    flammables, corrosives and urea formaldehyde foam insulation) that are
    regulated by, or may form the basis of liability under, any Environmental
    Law.

        "HSR ACT" means the Hart-Scott-Rodino Antitrust Improvements Act of
    1976, as amended, and the rules and regulations thereunder.

        "INDEMNIFIED PARTIES" has the meaning assigned in Section 6.10(a).

        "INFORMATION STATEMENT" has the meaning assigned in Section 2.03.

        "INSURANCE AMOUNT" has the meaning assigned in Section 6.10(c).

        "IRS" means the United States Internal Revenue Service.

        "LIENS" means a charge, mortgage, pledge, security interest, claim,
    lien, or encumbrance of any nature whatsoever.

        "LITIGATION" has the meaning assigned in Section 4.02(j).

        "MATERIAL ADVERSE EFFECT" means, with respect to Parent, the Company or
    the Surviving Corporation, respectively, an effect or change that,
    individually or in the aggregate with other such effects or changes, is both
    material and adverse with respect to the respective financial condition,
    results of operations, assets or business of Parent and its Subsidiaries,
    the Company and its Subsidiaries or the Surviving Corporation and its
    Subsidiaries, in each case taken as a whole; provided that none of the
    following alone shall be deemed, in and of itself, to constitute a Material
    Adverse Effect: (a) a change in the market price or trading volume of
    Company Shares, (b) a loss by the Company of its suppliers, customers or
    employees that is directly and principally related to Parent being a party
    to this Agreement or (c) changes in general economic conditions or changes
    affecting the industry generally (as opposed to Parent-specific or
    Company-specific changes) in which Parent or the Company operates.

        "MATERIAL CONTRACT" has the meaning assigned in Section 4.02(s)(i)(R).

        "MERGER" has the meaning assigned in the recitals.

        "MERGER CONSIDERATION" has the meaning assigned in Section 3.04(a).

        "MERGER SUB" has the meaning assigned in the preamble to this Agreement.

        "MERGER SUB INSIDERS" has the meaning assigned in Section 2.03.

        "MINIMUM TENDER CONDITION" has the meaning assigned in Annex A hereto.

        "NASDAQ" means the National Association of Securities Dealers Automated
    Quotations System.

        "NEW POTENTIAL DISNEY WARRANT" has the meaning assigned in
    Section 3.08(b).

        "NEW WARRANT" has the meaning assigned in Section 3.08(a).

        "NYSE" means the New York Stock Exchange, Inc.

        "OFFER" has the meaning assigned in the recitals.

        "OFFER DOCUMENTS" has the meaning assigned in Section 2.01(b).

        "OFFER PRICE" has the meaning assigned in the recitals.

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<PAGE>
        "OFFER TO PURCHASE" has the meaning assigned in Section 2.01(b).

        "OLD POTENTIAL DISNEY WARRANT" has the meaning assigned in
    Section 3.08(b).

        "OLD WARRANT" has the meaning assigned in Section 3.08(a).

        "ORIGINATORS" has the meaning assigned in Section 4.02(q)(iii).

        "PARENT" has the meaning assigned in the preamble to this Agreement.

        "PARENT COMMON STOCK" has the meaning assigned in Section 3.07(a).

        "PENSION PLAN" has the meaning assigned in Section 4.02(n)(iii).

        "PERSON" means any individual, bank, corporation, limited liability
    company, partnership, association, joint-stock company, business trust,
    unincorporated organization or other entity.

        "REPORTS" has the meaning assigned in Section 4.02(f).

        "REPRESENTATIVES" means, with respect to any Person, such Person's
    directors, officers, employees, legal and financial advisors or any
    representatives of such legal and financial advisors.

        "RESTRAINTS" has the meaning assigned in Section 7.01(c).

        "RESTRICTED SHARE" has the meaning assigned in Section 3.07(b).

        "RESTRICTED STOCK AGREEMENT" has the meaning assigned in
    Section 3.07(b).

        "RIGHTS" means, with respect to any Person, securities or obligations
    convertible into or exercisable or exchangeable for, or giving any Person
    any preemptive or other right to subscribe for or acquire, or any Warrants
    or options (including, in the case of the Company, the Company Options),
    calls or commitments relating to, or any stock or equity appreciation right
    or other instrument the value of which is determined in whole or in part by
    reference to the market price or value of, shares of capital stock of such
    Person.

        "SCHEDULE 14D-9" has the meaning assigned in Section 2.02(b).

        "SCHEDULE TO" has the meaning assigned in Section 2.01(b).

        "SEC" means the Securities and Exchange Commission.

        "SECURITIES ACT" means the Securities Act of 1933, as amended, and the
    rules and regulations thereunder.

        "SECURITIES LAWS" means, collectively, the Securities Act and the
    Exchange Act and all state securities laws and the rules and regulations
    thereunder.

        "STATE FILINGS" has the meaning assigned in Section 2.01(b).

        "STOCKHOLDERS AGREEMENT" has the meaning assigned in the recitals.

        "SUBSIDIARY" with respect to a Person, shall mean (x) any partnership of
    which such Person or any of its Subsidiaries is a general partner or
    (y) any other entity in which such Person or any of its Subsidiaries owns or
    has the power to vote more than 50% of the equity interests in such entity
    having general voting power to participate in the election of the governing
    body of such entity.

        "SUBSIDIARY COMMON STOCK" has the meaning assigned in Section 3.04(e).

        "SUPERIOR PROPOSAL" has the meaning assigned in Section 6.06(a).

        "SURVIVING CORPORATION" has the meaning assigned in Section 3.01(a).

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<PAGE>
        "TAX" means all federal, state, local, special Taxing Authority and
    foreign income, profits, franchise, gross receipts, license, premium,
    environmental (including taxes under Section 59A of the Code), capital
    stock, severance, stamp, payroll, sales, employment, unemployment,
    disability, use, transfer, property, withholding, excise, production,
    occupation, windfall profits, customs duties, social security (or similar),
    registration, value added, alternative or add-on minimum, estimated,
    occupancy and other taxes, duties or governmental assessments of any nature
    whatsoever, together with all interest, penalties and additions imposed with
    respect to such amounts and any interest in respect of such penalties and
    additions; and the terms "TAXES" and "TAXABLE" have correlative meanings.

        "TAXING AUTHORITY" means any Governmental Authority responsible for Tax
    matters.

        "TAX RETURNS" means all returns and reports (including elections,
    declarations, disclosures, schedules, estimates and information returns and
    any amendment thereto) required to be supplied to a Tax authority relating
    to Taxes.

        "TREASURY SHARES" means shares of Company Common Stock, if any, owned by
    the Company or any of its Subsidiaries.

        "WARRANTS" means all outstanding warrants, and commitments to issue
    warrants, to purchase equity interests in the Company.

                                   ARTICLE II
                                     OFFER

    2.01  THE OFFER.

        (a) Within a reasonable period of time after the date of the execution
    of this Agreement, Merger Sub shall, as soon as practicable, but in no event
    later than the tenth Business Day after the date of this Agreement, commence
    and Parent shall cause Merger Sub to commence (within the meaning of
    Rule 14d-2 under the Exchange Act), the Offer. The obligation of Merger Sub
    to commence the Offer and to accept for payment, and pay for Company Shares
    tendered pursuant to the Offer shall be subject to (i) those conditions set
    forth in Annex A (any of which may be waived by Merger Sub in its sole
    discretion; provided, however, that, without the consent of the Company,
    except as contemplated by Section 2.01(e), Merger Sub shall not waive the
    Minimum Tender Condition), and (ii) the receipt by Merger Sub of a
    certificate signed by duly authorized officers of the Company (as provided
    in Annex A(c)(iii)) to the effect that the condition to the obligation of
    the Merger Sub set forth in Annex A(c)(iii) has been satisfied. Subject to
    the provisions of this Agreement, the Offer shall initially expire on the
    twentieth business day from and after the date the Offer is commenced,
    including the date of the commencement of the Offer as the first business
    day in accordance with Rule 14d-2, unless this Agreement is terminated in
    accordance with Article VIII, in which case the Offer (whether or not
    previously extended in accordance with the terms hereof) shall expire on
    such date of termination.

        (b) As soon as practicable on the date of commencement of the Offer,
    Parent and Merger Sub shall file with the SEC with respect to the Offer a
    Tender Offer Statement on Schedule TO (together with all amendments and
    supplements thereto, the "SCHEDULE TO"), which will comply in all material
    respects with the provisions of applicable federal securities laws and will
    contain an offer to purchase relating to the Offer (the "OFFER TO PURCHASE")
    and forms of related letters of transmittal and summary advertisement (which
    documents, together with any supplements or amendments thereto, are referred
    to herein collectively as the "OFFER DOCUMENTS"). Parent and Merger Sub
    shall make all filings required by applicable state law relating to the
    Offer (the "STATE FILINGS") as and when required by applicable state law.
    Parent and Merger Sub will deliver copies of the proposed forms of the
    Schedule TO, the Offer Documents and the State Filings (as well as

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<PAGE>
    any change thereto) to the Company within a reasonable time prior to the
    commencement of the Offer for prompt review and comment by the Company and
    its counsel. Parent and Merger Sub will provide the Company and its counsel
    in writing any comments that Merger Sub, Parent or their counsel may receive
    from the SEC or its staff or any applicable state authority with respect to
    the Offer Documents or the State Filings promptly after the receipt thereof.
    Parent and Merger Sub shall promptly correct any information in the Schedule
    TO, the Offer Documents or the State Filings that shall have become false or
    misleading in any material respect and take all steps necessary to cause
    such Schedule TO, Offer Documents or State Filings as so corrected to be
    filed with the SEC and any applicable state authority and disseminated to
    the stockholders of the Company, as and to the extent required by applicable
    law. Parent and Merger Sub will provide copies of any amendments or
    supplements to the Offer Documents, the Schedule TO or the State Filings
    prior to any filing of such amendments or supplements with the SEC or any
    applicable state authority in order to provide the Company and its counsel
    with a reasonable opportunity to review and comment.

        (c) Each of Parent and Merger Sub expressly reserves the right to modify
    the terms of the Offer, except that neither Parent nor Merger Sub shall,
    without the prior written consent of the Company, (i) decrease the price per
    Company Shares payable in the Offer, (ii) change the form of consideration
    payable in the Offer, (iii) decrease the number of Company Shares sought
    pursuant to the Offer (except as contemplated by Section 2.01(e)),
    (iv) change or modify the conditions to the Offer in a manner adverse to the
    Company or holders of Company Shares, (v) impose additional conditions to
    the Offer, or (vi) amend any term of the Offer in any manner adverse to the
    Company or holders of Company Shares. So long as this Agreement is in effect
    and the conditions contained in Annex A have not been satisfied or waived,
    Parent shall cause Merger Sub to cause the Offer not to expire until 30
    Business Days after such time as all of the conditions contained in Annex A
    have been satisfied or waived, except for the Minimum Tender Condition.
    Merger Sub may, without the consent of the Company, further extend the
    Offer, (i) for any period required by any rule, regulation, interpretation
    or position of the SEC or the staff thereof applicable to the Offer and
    (ii) from time to time, for an aggregate period of not more than ten
    (10) business days (for all such extensions under this clause (ii)) beyond
    the latest expiration date that would be permitted under the preceding
    sentence or clause (i) of this sentence. Subject to and in accordance with
    the terms and conditions of the Offer and this Agreement (but subject to the
    right of termination in accordance with Article VIII), Merger Sub shall, and
    Parent shall cause Merger Sub to, accept for payment and pay for, in
    accordance with the terms of the Offer, all Company Shares validly tendered
    and not withdrawn pursuant to the Offer as soon as practicable after the
    expiration of the Offer. In addition to the foregoing, Merger Sub may
    provide for a "subsequent offering period" to the extent provided in
    Rule 14d-11 under the Exchange Act after the purchase of Company Shares
    pursuant to the Offer.

        (d) On or prior to the date that Merger Sub becomes obligated to accept
    for payment and pay for Company Shares pursuant to the Offer, Parent will
    provide or cause to be provided to Merger Sub the funds necessary to pay for
    all Company Shares that Merger Sub becomes obligated to accept for payment
    and pay for pursuant to the Offer.

        (e) Notwithstanding anything to the contrary in this Agreement, Merger
    Sub may waive the Minimum Tender Condition without the consent of the
    Company as long as Merger Sub is permitted by applicable law to and does
    exercise the Options (as defined in the Stockholders Agreements) immediately
    following the consummation of the Offer and acquires title to all of the
    Company Shares subject thereto and as a result of such exercise and purchase
    of Shares under the Offer, the aggregate amount of Company Shares acquired
    by Merger Sub exceeds the Minimum Tender Condition.

                                       8
<PAGE>
    2.02  COMPANY ACTIONS.

        (a) The Company hereby consents to the Offer and represents that the
    Company's Board of Directors, at a meeting duly called and held, has adopted
    resolutions approving the Offer, the Merger and this Agreement, determining
    that the terms of the Offer and the Merger are fair to, and in the best
    interests of, the Company's stockholders and recommending acceptance of the
    Offer and approval of the Merger and this Agreement by the stockholders of
    the Company; provided, however, that the Board of Directors of the Company
    may modify, withdraw or change such recommendation solely to the extent that
    the Company and the Board of Directors are permitted to do so under
    Section 6.06 of this Agreement. Subject to the foregoing and Section 6.06,
    the Company hereby consents to the inclusion in the Offer Documents of the
    recommendations of the Company's Board of Directors described in this
    Section.

        (b) The Company shall file with the SEC on the date of the commencement
    of the Offer a Solicitation/Recommendation Statement on Schedule 14D-9
    (together with all amendments and supplements thereto, the
    "Schedule 14D-9") containing such recommendations of the Board of Directors
    in favor of the Offer and the Merger; provided, however, that the Board of
    Directors of the Company may modify, withdraw or change such recommendation
    solely to the extent that the Board of Directors and the Company are
    permitted to do so under Section 6.06 of this Agreement. The Company will
    deliver the proposed forms of the Schedule 14D-9 and the exhibits thereto to
    Parent within a reasonable time prior to the commencement of the Offer for
    prompt review and comment by Parent and its counsel. Parent and its counsel
    shall be given a reasonable opportunity to review any amendments and
    supplements to the Schedule 14D-9 prior to their filing with the SEC or
    dissemination to stockholders of the Company. The Company will provide
    Parent and its counsel in writing any comments that the Company or its
    counsel may receive from the SEC or its staff with respect to the
    Schedule 14D-9 promptly after receipt thereof, and shall disseminate the
    Schedule 14D-9 as required by Rule 14d-9 promulgated under the Exchange Act.
    The Company shall promptly correct any information in the Schedule 14D-9
    that shall have become false or misleading in any material respect and take
    all steps necessary to cause such Schedule 14D-9 as so corrected to be filed
    with the SEC and disseminated to the stockholders of the Company, as and to
    the extent required by applicable federal securities laws.

        (c) In connection with the Offer, the Company shall furnish to, or cause
    to be furnished to, Parent mailing labels, security position listings and
    any available listing or computer file containing the names and addresses of
    the record holders and non-objecting beneficial owners of the Company Shares
    as of a recent date and shall furnish Parent with such information and
    assistance as Parent or its agents may reasonably request in communicating
    the Offer to the stockholders of the Company. Subject to the requirements of
    applicable law, and except for such steps as are necessary to disseminate
    the Offer Documents and any other documents necessary to consummate the
    Offer or the Merger, Parent and Merger Sub shall, and shall cause each of
    their Affiliates to, hold the information contained in any of such labels
    and lists in confidence, use such information only in connection with the
    Offer and the Merger, and, if this Agreement is terminated, promptly deliver
    to the Company all copies of such information, labels, listings and files or
    extracts therefrom then in their possession, in the possession of their
    agents or representatives or under their control.

    2.03  DIRECTORS OF THE COMPANY.

        Promptly upon the acceptance of and payment for a number of Company
    Shares by Merger Sub pursuant to the Offer that satisfies the Minimum Tender
    Condition (and, to the extent the Minimum Tender Condition is waived
    pursuant to Section 2.01(e), the exercise of the Options as contemplated by
    Section 2.01(e)), Merger Sub shall be entitled to designate such number of
    directors, rounded up to the next whole number, on the Board of Directors of
    the Company as will

                                       9
<PAGE>
    give Merger Sub, subject to compliance with Section 14(f) of the Exchange
    Act, representation on the Board of Directors of the Company equal to the
    product of (a) the number of directors on the Board of Directors of the
    Company and (b) the percentage that such number of votes represented by
    Company Shares so purchased and Company Shares otherwise held by Parent and
    its affiliates, if any, bears to the number of votes represented by Company
    Shares outstanding, and the Company shall at such time, subject to
    applicable law, cause Merger Sub's designees to be so elected by its
    existing Board of Directors. Subject to applicable law, the Company shall
    take all action requested by Parent necessary to effect any such election,
    including mailing to its stockholders the information statement (the
    "INFORMATION STATEMENT") containing the information required by
    Section 14(f) of the Exchange Act and Rule 14(f)-1 promulgated thereunder,
    and the Company shall make such mailing with the mailing of the
    Schedule 14D-9 (provided that Parent and Merger Sub shall have provided to
    the Company on a timely basis all information required to be included in the
    Information Statement with respect to Merger Sub's designees). In connection
    with the foregoing, the Company will, subject to applicable law, promptly
    either increase the size of the Board of Directors of the Company and/or
    obtain the resignation of such number of its current directors as is
    necessary to enable Merger Sub's designees to be elected or appointed to the
    Company's Board of Directors as provided above; provided, however, that
    prior to the Effective Time the Board of Directors of the Company shall
    always have at least two (2) members who are neither officers, directors,
    stockholders or designees of Merger Sub or any of its affiliates ("MERGER
    SUB INSIDERS"). If the number of directors who are not Merger Sub Insiders
    is reduced below two (2) for any reason prior to the Effective Time, then
    the remaining director who is not a Merger Sub Insider shall be entitled to
    designate a person to fill such vacancy who is not a Merger Sub Insider and
    who shall be a director not deemed to be a Merger Sub Insider for all
    purposes of this Agreement. Following the election of Merger Sub's designees
    to the Company's Board of Directors pursuant to this Section 2.03 and prior
    to the Effective Time, (i) any amendment or termination of this Agreement by
    the Company, (ii) any extension or waiver by the Company of the time for the
    performance of any of the obligations or other acts of Parent or Merger Sub
    under this Agreement or (iii) any waiver of the Company's rights hereunder
    shall, in any such case, require the concurrence of a majority of the
    directors of the Company then in office who are not Merger Sub Insiders.

                                  ARTICLE III
                                   THE MERGER

    3.01  THE MERGER.  At the Effective Time:

        (a) STRUCTURE AND EFFECTS OF THE MERGER. The Merger will occur and the
    separate corporate existence of Merger Sub will thereupon cease. The Company
    will be the surviving corporation in the Merger (sometimes hereinafter
    referred to as the "SURVIVING CORPORATION") and will continue to be governed
    by the laws of the State of Delaware, and the separate corporate existence
    of the Company, with all its rights, privileges, immunities, powers and
    franchises, will continue unaffected by the Merger except as set forth in
    this Article III. The Merger will have the effects specified in the DGCL.

        (b) CERTIFICATE OF INCORPORATION. The certificate of incorporation of
    the Surviving Corporation (the "CERTIFICATE OF INCORPORATION") shall be the
    certificate of incorporation of Merger Sub as in effect immediately prior to
    the Effective Time, until duly amended in accordance with the terms thereof
    and the DGCL.

        (c) BYLAWS. The bylaws of the Surviving Corporation (the "BYLAWS") will
    be the bylaws of Merger Sub as in effect immediately prior to the Effective
    Time, until duly amended in accordance with the terms thereof and the
    Certificate of Incorporation.

                                       10
<PAGE>
        (d) DIRECTORS. The directors of the Surviving Corporation will be the
    directors of Merger Sub immediately prior to the Effective Time, and such
    directors, together with any additional directors as may thereafter be
    elected, will hold such office until such time as their successors shall be
    duly elected or appointed and qualified or until their earlier death,
    resignation or removal in accordance with the Certificate of Incorporation
    and the Bylaws.

    3.02  EFFECTIVE TIME.  The Merger will become effective upon the filing, in
the office of the Secretary of State of the State of Delaware, of a certificate
of merger in accordance with Section 251 of the DGCL, or at such later date and
time as may be set forth in such certificate (the "EFFECTIVE TIME"). Subject to
the satisfaction or waiver of the conditions set forth in Article VII, the
parties will cause the Merger to become effective (a) on a date that is not
later than three Business Days after the last of the conditions set forth in
Article VII (other than conditions that by their terms cannot be satisfied until
the time of Closing) shall have been satisfied or waived in accordance with the
terms of this Agreement or (b) on such other date as the parties may agree in
writing.

    3.03  CLOSING.  The closing of the Merger (the "CLOSING") will take place at
the offices of Fried, Frank, Harris, Shriver & Jacobson, One New York Plaza, New
York, New York, or at such other place as the parties shall agree, on the date
(the "CLOSING DATE") when the Effective Time is to occur.

    3.04  MERGER CONSIDERATION.  Subject to the terms and conditions of this
Agreement, at the Effective Time, by virtue of the Merger and without any action
on the part of Parent, Merger Sub or any holder of shares of capital stock of
the Company:

        (a) Each Company Share issued and outstanding immediately prior to the
    Effective Time (other than Dissenters' Shares, Treasury Shares and shares
    held directly or indirectly by Parent), will be converted into the right to
    receive, from the Surviving Corporation, an amount of cash equal to the
    Offer Price (the "MERGER CONSIDERATION").

        (b) At the Effective Time, each Company Share, other than Dissenter's
    Shares, shall no longer be outstanding, shall be canceled and retired and
    shall cease to exist, and each certificate (a "CERTIFICATE") formerly
    representing any of such Company Shares shall thereafter represent only the
    right to receive the Offer Price.

        (c) In the event that, subsequent to the date of this Agreement but
    prior to the Effective Time, the Company changes the number of Company
    Shares issued and outstanding as a result of a stock split, stock
    combination, stock dividend, recapitalization, redenomination of share
    capital or other similar transaction, the Merger Consideration and other
    items dependent thereon shall be appropriately adjusted to provide to the
    holders of Company Shares the same economic effect as contemplated by this
    Agreement prior to such stock split, stock combination, stock dividend,
    recapitalization, redenomination of share capital or other similar
    transaction.

        (d) Each Company Share that, immediately prior to the Effective Time, is
    a Treasury Share or is owned directly or indirectly by Parent, will be
    canceled and retired and will cease to exist, and no exchange or payment
    will be made therefor.

        (e) At the Effective Time, each share of common stock, par value $0.01
    per share ("SUBSIDIARY COMMON STOCK"), of Merger Sub issued and outstanding
    immediately prior to the Effective Time shall remain outstanding and each
    certificate therefor shall continue to evidence one share of common stock of
    the Surviving Corporation.

    3.05  RIGHTS AS STOCKHOLDERS; STOCK TRANSFERS.  At the Effective Time,
holders of Company Shares (other than holders of Dissenters' Shares) will cease
to be, and will have no rights as, stockholders of the Company, other than the
right to receive (a) any dividend or other distribution with respect to such
Company Shares with a record date occurring prior to the Effective Time, and
(b) the Offer Price.

                                       11
<PAGE>
After the Effective Time, there will be no transfers on the stock transfer books
of the Company or the Surviving Corporation of Company Shares.

    3.06  EXCHANGE PROCEDURE.

        (a) As of the Effective Time, Parent shall deposit or cause to be
    deposited in trust with a bank or trust company (which has been organized
    under the laws of the United States or any state of the United States and
    which has capital and surplus of at least $500,000,000) designated by Parent
    (the "EXCHANGE AGENT"), for the benefit of the holders of Certificates, the
    aggregate consideration payable in the Merger in respect of Company Shares
    outstanding as of the Effective Time. Such deposited funds shall be used for
    no other purpose. As soon as practicable after the Effective Time, the
    Exchange Agent shall mail to each holder of record of a Certificate, other
    than the Company, and any wholly-owned Subsidiary of the Company, (i) a
    letter of transmittal (which shall specify that delivery shall be effected,
    and risk of loss and title to the Certificates shall pass, only upon
    delivery of the Certificates to the Exchange Agent and shall be in a form
    and have such other provisions as Parent may reasonably specify) and
    (ii) instructions for use in effecting the surrender of the Certificates in
    exchange for cash. Upon surrender of a Certificate for cancellation to the
    Exchange Agent, together with such letter of transmittal, duly executed, and
    such other documents as may reasonably be required by the Exchange Agent,
    the holder of such Certificate shall be entitled to receive cash in an
    amount equal to the product of the number of Company Shares represented by
    such Certificate multiplied by the Merger Consideration, less any applicable
    withholding taxes, and such Certificate shall be forthwith canceled. Until
    surrendered as contemplated by this Section 3.06(a), each Certificate shall
    be deemed at any time after the Effective Time to represent only the right
    to receive, upon surrender of such Certificate in accordance with this
    Section 3.06(a), the applicable amount of cash.

        (b) NO FURTHER OWNERSHIP RIGHTS IN COMPANY SHARES. All cash paid upon
    the surrender of Certificates in accordance with the terms of this
    Article III shall be deemed to have been exchanged and paid in full
    satisfaction of all rights pertaining to the Company Shares theretofore
    represented by such Certificates and there shall be no further registration
    of transfers on the stock transfer books of the Surviving Corporation of the
    Company Shares represented by such Certificates that were outstanding
    immediately prior to the Effective Time. If, after the Effective Time,
    Certificates are presented to the Surviving Corporation for any reason, they
    shall be canceled and exchanged as provided in this Article III, except as
    otherwise provided by applicable law.

        (c) NO LIABILITY. Neither Parent, Merger Sub nor the Company nor any of
    their Subsidiaries shall be liable to any holder of Company Shares for any
    cash delivered to a public official pursuant to any applicable abandoned
    property, escheat or similar law.

        (d) LOST, STOLEN OR DESTROYED CERTIFICATES. In the event any Certificate
    shall have been lost, stolen or destroyed, upon the making of an affidavit
    setting forth that fact by the Person claiming such loss, theft or
    destruction and, the granting of a reasonable indemnity against any claim
    that may be made against Parent, Merger Sub or the Exchange Agent with
    respect to such Certificate, Parent or Merger Sub shall cause the Exchange
    Agent to issue to such Person the applicable amount of the Merger
    Consideration with respect to such lost, stolen or destroyed Certificate to
    which the holder thereof may be entitled pursuant to this Article III.

    3.07  OPTIONS; OTHER EQUITY AWARDS.

        (a) At the Effective Time, each then outstanding Company Option, whether
    vested or unvested, will be converted into an option to acquire a number of
    shares of Parent common stock, par value $0.01 per share ("PARENT COMMON
    STOCK"), equal to the product, rounded to the nearest whole share, of
    (i) the number of Company Shares subject to such Company Option and
    (ii) the

                                       12
<PAGE>
    Exchange Ratio. Such converted Company Options shall have a per share
    exercise price, rounded to the nearest whole cent, equal to (x) the
    aggregate exercise price for the Company Shares purchasable pursuant to such
    Company Option divided by (y) the number of shares of Parent Common Stock
    deemed purchasable under such Company Option in accordance with the
    foregoing; provided, however, that in the case of any Company Option which
    is an "incentive stock option" as defined under Section 422 of the Code, the
    adjustments provided by this Section 3.07 shall be effected in a manner
    consistent with Section 424(a) of the Code. Prior to the Effective Time, the
    Company and Parent will make all necessary arrangements with respect to the
    Company Shares Plans and the stock plans of Parent to permit the assumption
    of such Company Options by Parent pursuant to this Section 3.07.
    Notwithstanding the foregoing, each Company Option held by a non-employee
    director shall, at the election of each such director, at the Effective Time
    be cancelled and such holder shall receive in settlement thereof a cash
    payment in an amount, if any, equal to the product of (i) the Offer Price
    minus the per share exercise price for such Company Option and (ii) the
    total number of Company Shares which the holder of such Company Option is
    entitled to purchase under such Company Option.

        (b) At the Effective Time, each Company Share that has been acquired
    pursuant to the exercise of a Company Option or a stock purchase agreement
    entered into under any of the Company Shares Plans (a "RESTRICTED STOCK
    AGREEMENT"), which share is then subject to a risk of forfeiture, including
    a repurchase right by the Company at a price equal to the original price, if
    any, paid for such share (a "RESTRICTED SHARE"), shall be converted into the
    right to receive the Offer Price in accordance with Section 3.04, and such
    Merger Consideration shall continue to be subject to the same terms,
    conditions and restrictions as were applicable to such Restricted Share and
    shall be paid to the holder of such Restricted Share, without interest, only
    upon the lapse of any risk of forfeiture or repurchase rights in accordance
    with the vesting schedule to which such Restricted Share is subject.

        (c) At the Effective Time, Parent will assume each then outstanding
    Company Option, as converted pursuant to this Section 3.07, in accordance
    with the terms of the Company Shares Plan under which such Company Option
    was granted and the agreement, if any, by which it is evidenced and each
    Restricted Stock Agreement. At the Effective Time, the Company shall assign
    to Parent and Parent shall assume the Company's repurchase rights under each
    Company Option and each Restricted Stock Agreement. At or prior to the
    Effective Time, Parent will take all corporate action necessary to reserve
    for issuance a sufficient number of shares of Parent Common Stock for
    delivery upon exercise of Company Options assumed by it in accordance with
    this Section 3.07. On the date on which the Merger occurs, Parent will
    file a registration statement on Form S-8, or another appropriate form, with
    respect to shares of Parent Common Stock subject to such Company Options,
    and will use its reasonable efforts to maintain the effectiveness of that
    registration statement (and maintain the current status of the prospectus or
    prospectuses contained therein) for so long as such Company Options remain
    outstanding. Except as otherwise specifically provided by this
    Section 3.07, the terms of the Company Options and Restricted Stock
    Agreements (including any vesting schedule), and the relevant Company Shares
    Plans, as in effect on the Effective Time, shall remain in full force and
    effect with respect to the Company Options and Restricted Shares after
    giving effect to the Merger and the assumptions by Parent as set forth
    above.

        (d) As soon as practicable following the Effective Time, Parent shall
    deliver to the holders of Company Options and Restricted Shares appropriate
    notices setting forth such holders' rights pursuant to the respective
    Company Shares Plans and the agreements evidencing the grants of such
    Company Options and Restricted Shares.

                                       13
<PAGE>
    3.08  WARRANTS.

        (a) At the Effective Time, Parent shall grant to Northwest Airlines and
    Imperial Bank, each holders of outstanding warrants to purchase Company
    Shares (an "OLD WARRANT"), a warrant to purchase Parent Shares (a "NEW
    WARRANT"). With respect to any such New Warrant (i) the number of shares of
    Parent Common Stock subject to such New Warrant will be determined by
    multiplying the number of Company Shares for which the corresponding Old
    Warrant was exercisable by the Exchange Ratio (for Northwest, this
    calculation will be made upon exercise of the New Warrant), rounding any
    fractional shares down to the nearest whole share, and (ii) the exercise
    price per share of such New Warrant will be determined by dividing the
    exercise price per share applicable to the Old Warrant by the Exchange
    Ratio, and rounding the exercise price thus determined down to the nearest
    whole cent. Except as provided above, the converted or substituted New
    Warrants shall be subject to the same terms and conditions (including
    expiration date, vesting and exercise provisions) as were applicable to the
    Old Warrants immediately prior to the Effective Time.

        (b) Disney has entered into an ePartner Agreement with the Company
    through which under certain conditions, the Company will issue to Disney a
    warrant (the "OLD POTENTIAL DISNEY WARRANT"). Parent hereby agrees to adopt
    the agreement and under the conditions specified in the existing ePartner
    Agreement and will issue to Disney a warrant (the "NEW POTENTIAL DISNEY
    WARRANT"). With respect to the New Potential Disney Warrant (i) the number
    of shares of Parent Common Stock subject to such New Potential Disney
    Warrant will be determined by multiplying the number of Company Shares for
    which the corresponding Old Potential Disney Warrant was exercisable by the
    Exchange Ratio, rounding any fractional shares down to the nearest whole
    share, and (ii) the exercise price per share of such New Potential Disney
    Warrant will be determined by dividing the exercise price per share
    applicable to the Old Potential Disney Warrant by the Exchange Ratio, and
    rounding the exercise price thus determined down to the nearest whole cent.
    Except as provided above, the converted or substituted New Potential Disney
    Warrant shall be subject to the same terms and conditions (including
    expiration date, vesting and exercise provisions) as were applicable to the
    Old Potential Disney Warrant immediately prior to the Effective Time.

    3.09  DISSENTING STOCKHOLDERS.  Dissenters' Shares will be paid for by
Parent in accordance with Section 262 of the DGCL. The Company shall give Parent
(a) prompt notice of any written demands for fair value received by the Company,
withdrawals of such demands, and any other related instruments served pursuant
to Section 262 of the DGCL and received by the Company and (b) the opportunity
to direct all negotiations and proceedings with respect to demands for fair
value under the DGCL. The Company shall not, except with the prior written
consent of Parent, voluntarily make any payment with respect to any demands for
fair value for Dissenters' Shares or offer to settle, or settle, any such
demands.

                                   ARTICLE IV
                         REPRESENTATIONS AND WARRANTIES

    4.01  DISCLOSURE SCHEDULES.  On or prior to the date hereof, the Company
delivered to Parent, and Parent delivered to the Company, a schedule (with
respect to each such party, its "DISCLOSURE SCHEDULE") setting forth, among
other things, items the disclosure of which is necessary or appropriate either
(a) in response to an express informational requirement contained in or
requested by a provision hereof or (b) as an exception to one or more
representations or warranties contained in Section 4.02 or 4.03, respectively,
or to one or more of its covenants contained in Article V or VI.

                                       14
<PAGE>
    4.02  REPRESENTATIONS AND WARRANTIES OF THE COMPANY.  References below to
the "knowledge of the Company" shall mean the actual knowledge of Gadi Maier,
Ken Pelowski, Bob Brown, David Muhlitner, Eric Sirkin, David Breyfogle and John
Anderson. Except as specifically disclosed in the Company Disclosure Schedule
referencing the specific section, the Company hereby represents and warrants to
Parent as follows:

        (a) DUE ORGANIZATION, GOOD STANDING AND CORPORATE POWER.

           (i) The Company is a corporation duly organized, validly existing and
       in good standing under the laws of the jurisdiction of its incorporation
       and has all requisite corporate power and authority to own, lease and
       operate its properties and to carry on its business as now being
       conducted. The Company is duly qualified or licensed to do business and
       is in good standing in each jurisdiction in which the property owned,
       leased or operated by it or the nature of the business conducted by it
       makes such qualification necessary, except in such jurisdictions where
       the failure to be so qualified or licensed and in good standing could not
       reasonably be expected, individually or in the aggregate, to have a
       Material Adverse Effect on the Company. The respective Constitutive
       Documents of the Company do not contain any provision limiting or
       otherwise restricting the ability of the Company to control its
       Subsidiaries. The Company Disclosure Schedule sets forth a list of all
       Subsidiaries of the Company and their respective jurisdictions of
       incorporation or organization and identifies the Company's (direct or
       indirect) percentage of equity ownership therein.

           (ii) Each Subsidiary is a corporation duly organized, validly
       existing and in good standing (with respect to jurisdictions which
       recognize the concept of good standing) under the laws of the
       jurisdiction of its incorporation and each has all requisite corporate
       power and authority to own, lease and operate its properties and to carry
       on its business as now being conducted, except where the failure to be so
       organized, existing and in good standing or to have such power and
       authority could not be reasonably expected, individually or in the
       aggregate, to have a Material Adverse Effect on the Company. Each
       Subsidiary is duly qualified or licensed to do business and is in good
       standing in each jurisdiction in which the property owned, leased or
       operated by it or the nature of the business conducted by it makes such
       qualification necessary, except in such jurisdictions where the failure
       to be so qualified or licensed and in good standing could not reasonably
       be expected, individually or in the aggregate, to have a Material Adverse
       Effect on the Company. The respective Constitutive Documents of the
       Subsidiaries do not contain any provision limiting or otherwise
       restricting the ability of the Company to control its Subsidiaries.

        (b) CAPITAL STOCK.

           (i) The Company has (A) 200,000,000 authorized shares of Company
       Common Stock, of which 35,116, 995 shares were outstanding as of
       August 23, 2000, and (B) 10,000,000 authorized shares of Company
       Preferred Stock, of which one share of Series D1, par value $0.0001 per
       share, one share of Series D2, par value $0.0001 per share and one share
       of Series D3, par value $0.0001 per share were outstanding as of
       August 23, 2000. All of the outstanding shares of Company Common Stock
       and Company Preferred Stock have been duly authorized and are validly
       issued, fully paid and nonassessable, and have not been issued in
       violation of any preemptive rights.

           (ii) Set forth on the Company Disclosure Schedule is a list of all
       existing Rights of any kind with respect to the Company, and no other
       securities or obligations evidencing Rights are authorized, issued or
       outstanding. The Company does not have outstanding any bonds, debentures,
       notes or other obligations the holders of which have the right to vote
       (or which are convertible into or exercisable for securities having the
       right to vote) with the stockholders of the Company on any matter.

                                       15
<PAGE>
           (iii) Set forth on the Company's Disclosure Schedule is a list of
       each Company Compensation and Benefit Plan under which any shares of
       capital stock of the Company or any Rights with respect thereto have been
       or may be awarded or issued ("COMPANY SHARES PLANS"). As of August 23,
       2000, the Company has outstanding Company Options representing the right
       to acquire 8,559,076 shares of Company Common Stock. As of August 23,
       2000, there were 21,014,599 shares of Company Common Stock authorized for
       issuance pursuant to the Company Shares Plans. Except as described in the
       immediately preceding sentence, the Company has no Company Common Stock
       authorized for issuance pursuant to any Company Shares Plans.

        (c) SUBSIDIARIES. No equity securities of any of the Company's
    Subsidiaries are or may become required to be issued (other than to the
    Company or a wholly-owned Subsidiary of the Company) by reason of any Rights
    with respect thereto. There are no Contracts by which any of the Company's
    Subsidiaries is or may be bound to sell or otherwise issue any shares of its
    capital stock, and there are no Contracts relating to the rights of the
    Company to vote or to dispose of such shares. All of the shares of capital
    stock of each of the Company's Subsidiaries are validly issued, fully paid
    and nonassessable and subject to no Rights and are owned by the Company or a
    Subsidiary of the Company free and clear of any Liens.

        (d) CORPORATE AUTHORITY AND ACTION.

           (i) The Company has the requisite corporate power and authority, and
       has taken all corporate action necessary, in order to authorize the
       execution and delivery of, and performance of its obligations under this
       Agreement and, subject only to obtaining the requisite adoption of this
       Agreement by the holders of a majority of the Company Shares entitled to
       vote at the Company Shareholders Meeting (the "COMPANY REQUISITE VOTE"),
       to consummate the Merger. This Agreement constitutes a valid and legally
       binding agreement of the Company, enforceable against the Company in
       accordance with its terms, subject to bankruptcy, insolvency,
       reorganization, moratorium, fraudulent transfer and similar laws of
       general applicability relating to or affecting creditors' rights and to
       general equity principles (the "BANKRUPTCY AND EQUITY EXCEPTION").

           (ii) The Company has taken all action necessary in order to exempt
       this Agreement, the Stockholders Agreements and the Merger and the other
       transactions contemplated hereby and thereby from, and this Agreement,
       the Stockholders Agreements and the Merger and the other transactions
       contemplated hereby and thereby are exempt from, the requirements of
       Section 203 of the DGCL.

        (e) GOVERNMENTAL FILINGS; NO VIOLATIONS. Other than those filings and/or
    notices made (i) pursuant to Section 3.02, (ii) under the HSR Act, the
    Exchange Act and the Securities Act, (iii) under state securities or "blue
    sky" laws and (iv) under rules and regulations of Nasdaq, and (v) such other
    filings and/or notices as to which any failure to file such filings or
    notices could not be reasonably expected to be material to the Company, no
    notices, reports, applications or other filings are required to be made by
    the Company or any of its Subsidiaries with, nor are any consents,
    registrations, approvals, permits or authorizations required to be obtained
    by any of them from, any Governmental Authority in connection with the
    execution and delivery of this Agreement by the Company and the consummation
    by the Company of the Merger and the other transactions contemplated hereby.
    Subject to obtaining the Company Requisite Vote, and the making or obtaining
    of all filings, notices, applications, consents, registrations, approvals,
    permits or authorizations with or of any relevant Governmental Authority
    with respect to the Merger and the other transactions contemplated hereby,
    the execution, delivery and performance by the Company of this Agreement and
    the consummation by the Company of the Merger and the other transactions
    contemplated hereby do not and will not (1) constitute a breach or violation
    of, or a

                                       16
<PAGE>
    default under, any law, rule or regulation or any judgment, decree, order,
    governmental or non-governmental permit or license, or (2) constitute a
    breach or violation of, or a default under, or cause or allow the
    acceleration or creation of a Lien (with or without the giving of notice,
    passage of time or both) pursuant to, any Material Contract of it or of any
    of its Subsidiaries or to which the Company or any of the Company's
    Subsidiaries or its or their properties is subject or bound or
    (3) constitute a breach or violation of, or a default under, the
    Constitutive Documents of the Company or any of its Subsidiaries or
    (4) require any consent or approval under any such law, rule, regulation,
    judgment, decree, order, governmental or non-governmental permit or license
    or the consent or approval of any other party to any such Contract except,
    in the case of clauses (1) and (4), as could not, individually or in the
    aggregate, reasonably be expected to have a Material Adverse Effect on the
    Company.

        (f) REPORTS. The Company and its Subsidiaries have filed all reports,
    registrations, statements and other filings, together with any amendments
    required to be made with respect thereto, that they were required to file
    since September 15, 1999 with (i) the SEC or (ii) any other applicable
    Governmental Authority (all such reports and statements, including the
    financial statements, exhibits and schedules thereto, being collectively
    referred to herein as the "REPORTS"), including all Reports required under
    the Securities Laws. Each of the Reports, when filed, complied as to form
    with the statutes, rules, regulations and orders enforced or promulgated by
    the Governmental Authority with which they were filed.

        (g) COMPANY SEC DOCUMENTS AND FINANCIAL STATEMENTS.

           (i) Since November 22, 1999, the Company has timely filed all
       required reports, schedules, forms, statements and other documents
       (including exhibits and all other information incorporated therein) with
       the SEC ("COMPANY SEC DOCUMENTS"). As of their respective dates (and
       without giving effect to any amendments or modifications filed after the
       date of this Agreement), each of the Company SEC Documents, including the
       financial statements, exhibits and schedules thereto, filed and publicly
       available with the SEC prior to the date hereof complied (and each of the
       Company SEC Documents filed after the date of this Agreement, will
       comply) as to form with applicable Securities Laws and did not (or in the
       case of statements, circulars or reports filed after the date of this
       Agreement, will not) contain any untrue statement of a material fact or
       omit to state a material fact required to be stated therein or necessary
       to make the statements made therein, in the light of the circumstances
       under which they were made, not misleading.

           (ii) Each of the Company's consolidated statements of financial
       condition or balance sheets included in or incorporated by reference into
       the Company SEC Documents, including the related notes and schedules,
       fairly presented in all material respects (or, in the case of Company SEC
       Documents filed after the date of this Agreement, will fairly present in
       all material respects) the consolidated financial position of the Company
       and its Subsidiaries as of the date of such balance sheet and each of the
       Company's consolidated statements of income, cash flows and changes in
       stockholders' equity included in or incorporated by reference into the
       Company SEC Documents, including any related notes and schedules
       (collectively, the foregoing financial statements and related notes and
       schedules are referred to as the "COMPANY FINANCIAL STATEMENTS"), fairly
       presented in all material respects (or, in the case of Company SEC
       Documents filed after the date of this Agreement, will fairly present in
       all material respects) the consolidated results of operations, cash flows
       and changes in stockholders' equity, as the case may be, of the Company
       and its Subsidiaries for the periods set forth therein (subject, in the
       case of unaudited statements, to normal year-end audit adjustments), in
       each case in accordance with GAAP consistently applied during the periods
       involved (except as may be noted therein and except, in the case of
       unaudited statements, for the absence of notes).

                                       17
<PAGE>
        (h) ABSENCE OF UNDISCLOSED LIABILITIES. Except as disclosed in the
    Company Financial Statements filed prior to the date hereof, none of the
    Company or its Subsidiaries has any obligation or liability (absolute,
    accrued, contingent or otherwise), that, individually or in the aggregate,
    has had or could reasonably be expected to have a Material Adverse Effect on
    the Company.

           (i) ABSENCE OF CERTAIN CHANGES OR EVENTS. Except as expressly
       contemplated by this Agreement or the transactions contemplated hereby,
       since January 31, 2000, the Company and its Subsidiaries have conducted
       their business only in the ordinary and usual course consistent with past
       practice, and there has not been (i) any Material Adverse Effect on the
       Company or any development or combination of developments that
       individually or in the aggregate has had or could reasonably be expected
       to have a Material Adverse Effect on the Company, (ii) any declaration,
       setting aside or payment of any dividend or other distribution (whether
       in cash, stock or property) with respect to any of the Company's capital
       stock, (iii) any split, dividend, combination, recapitalization or
       similar transaction with respect to any of the Company's capital stock or
       any issuance or the authorization of any issuance of any other securities
       in respect of, in lieu of or in substitution for shares of the Company's
       capital stock, except for issuances of Company Shares upon the exercise
       of Company Options awarded prior to the date hereof in accordance with
       their terms, (iv) any granting by the Company or any of its Subsidiaries
       to any Employee of any increase in compensation, bonus or other benefits
       (including the right to accelerated vesting with respect to any Company
       Option or Restricted Share or any other change in control related benefit
       or compensation), except for normal increases in the ordinary course of
       business and in accordance with past practice or as was required under
       any employment agreements in effect as of January 31, 2000, (v) any
       granting by the Company or any of its Subsidiaries to any Employee of any
       increase in severance or termination pay, except in the ordinary course
       of business and consistent with past practice, (vi) any entry by the
       Company or any of its Subsidiaries into, or any amendments of, any
       Company Compensation and Benefit Plan, (vii) except as required by a
       change in GAAP and concurred in by the Company's independent auditors,
       any change in accounting methods, principles or practices by the Company
       materially affecting its assets, liabilities or business or (viii) any
       tax election made or changed that would be Material to the Company or any
       of its tax attributes or any settlement or compromise of any Material tax
       audit.

        (j) LITIGATION; REGULATORY ACTION. There are no material civil,
    criminal, or administrative actions, suits or litigation, proceedings,
    investigations or controversies ("LITIGATION") before any court, arbitrator,
    mediator, or Governmental Authority pending against or involving the Company
    or any of its Subsidiaries, and, to the Company's knowledge, no such
    Litigation has been threatened.

        (k) COMPLIANCE WITH LAWS. Each of the Company and its Subsidiaries:

           (i) in the conduct of business is in compliance with all applicable
       federal, state, local and foreign statutes, laws, regulations,
       ordinances, rules, judgments, orders or decrees applicable thereto
       except, in each case, as could not, individually or in the aggregate,
       reasonably be expected to have a Material Adverse Effect on the Company;

           (ii) has all permits, licenses, authorizations, orders and approvals
       of, and has made or obtained all filings, notices, applications,
       consents, registrations or permits with, to or of all Governmental
       Authorities that are required in order to permit it to own and operate
       its businesses as presently conducted; and all such permits, licenses,
       authorizations, orders and approvals are in full force and effect and, to
       the Company's knowledge, no suspension or cancelation of any of them is
       threatened or reasonably likely; and all such filings, applications and
       registrations are current, except, in each of the foregoing cases, any
       permits, licenses, authorizations, orders, approvals, filings, notices,
       applications, consents, registrations, or

                                       18
<PAGE>
       permits the lack of which could not, individually or in the aggregate,
       reasonably be expected to have a Material Adverse Effect on the Company.

        (l) VOTE REQUIRED. The Company Requisite Vote is the only vote of the
    holders of any class or series of the Company capital stock necessary to
    adopt this Agreement and approve the transactions contemplated hereby.

    (m) BROKERS; FINANCIAL OPINION. (i) None of the Company or its Subsidiaries,
or any of their directors, officers or employees, has employed any broker or
finder, or incurred any broker's or finder's commissions or fees, in connection
with the transactions contemplated hereby, except that the Company has engaged
Donaldson, Lufkin & Jenrette Securities Corporation ("DLJ") as its financial
advisors, the arrangements with which have been provided to Parent.

           (ii) The Company has received the oral opinion (to be subsequently
       confirmed in writing) of DLJ, on or prior to the date of this Agreement,
       to the effect that, subject to certain qualifications and limitations
       stated by DLJ, as of the date of such opinion, the consideration to be
       received by the holders of Company Shares in the Offer and the Merger is
       fair from a financial point of view to such holders (other than Parent
       and its affiliates).

        (n) EMPLOYEE BENEFIT PLANS.

           (i) The Company Disclosure Schedule contains a complete list of all
       material bonus, vacation, deferred compensation, severance, pension,
       retirement, profit-sharing, thrift, savings, employee stock ownership,
       stock bonus, stock purchase, restricted stock and stock option plans, all
       employment, change-in-control, severance, consulting, employee loan, or
       similar agreements or contracts, all medical, dental, disability, health
       and life insurance plans, all other employee benefit and fringe benefit
       plans, contracts or arrangements, whether written or oral and whether or
       not legally binding, maintained, sponsored, contributed to or required to
       be contributed to by the Company or any of its Subsidiaries for the
       benefit of any Employee or the beneficiaries of any Employee, or pursuant
       to which the Company or any of its Subsidiaries may have any material
       liability (collectively, the "COMPANY COMPENSATION AND BENEFIT PLANS").

           (ii) True and complete copies of the Company Compensation and Benefit
       Plans, including, any trust instruments and/or insurance contracts, if
       any, forming a part thereof, and all amendments thereto have been
       supplied to Parent. Neither the Company nor any of its Subsidiaries has
       any plan or commitment whether legally binding or not, to establish any
       new Company Compensation and Benefit Plan or to modify or to terminate
       any Company Compensation and Benefit Plan (except as required by this
       Agreement or as may be necessary to ensure compliance with the qualifying
       requirements imposed by the Code).

           (iii) Each of the Company Compensation and Benefit Plans has in all
       material respects been administered in accordance with the terms thereof
       and all applicable law. Each Company Compensation and Benefit Plan which
       is an "employee pension benefit plan" within the meaning of Section 3(2)
       of ERISA (each such plan, a "PENSION PLAN") and which is intended to be
       qualified under Section 401(a) of the Code is so qualified and has
       received a favorable determination letter from the IRS, and the Company
       is not aware of any circumstances which could result in the revocation or
       denial of any such favorable determination letter. No Pension Plan is
       subject to Title IV of ERISA or Section 412 of the Code and neither the
       Company, nor any of its Subsidiaries nor any ERISA Affiliate of the
       Company or any of its Subsidiaries has at any time sponsored, maintained,
       contributed to or been required to contribute to any employee pension
       benefit plan subject to Title IV of ERISA or Section 412 of the Code. No
       "prohibited transaction," within the meaning of Section 4975 of the Code
       or Section 406 of ERISA, has occurred with respect to any Company
       Compensation and Benefit Plan that is not

                                       19
<PAGE>
       exempt from such provisions of the Code or ERISA pursuant to
       Section 4975 of the Code or Section 404 of ERISA. Except as previously
       disclosed in the Company Disclosure Schedule, there is no pending or, to
       the Company's knowledge, threatened litigation or governmental audit,
       examination or investigation relating to the Company Compensation and
       Benefit Plans.

           (iv) Neither the Company nor any of its Subsidiaries has at any time
       had any ERISA Affiliates (other than the Company or any of its
       Subsidiaries). For purposes of this Agreement, the term "ERISA AFFILIATE"
       means, with respect to any Person, each business or entity which is a
       member of a "controlled group of corporations," under "common control" or
       an "affiliate service group" with such Person within the meaning of
       Section 414(b), (c) or (m) of the Code, or is under "common control" with
       such Person, within the meaning of Section 4001(a)(14) of ERISA.

           (v) All contributions, premiums and payments required to be made
       under the terms of any Company Compensation and Benefit Plan have been
       made.

           (vi) Neither the Company nor any of its Subsidiaries (A) maintains or
       contributes to any Company Compensation and Benefit Plan which provides,
       or has any liability to provide, life insurance, medical, severance or
       other employee welfare benefits to any Employee upon his or her
       retirement or termination of employment or service, except as may be
       required by Section 4980B of the Code; or (B) has ever represented,
       promised or contracted (whether in oral or written form) to any Employee
       (either individually or to employees as a group) that such Employee(s)
       would be provided with life insurance, medical, severance or other
       employee welfare benefits upon their retirement or termination of
       employment or service, except to the extent required by Section 4980B of
       the Code.

           (vii) The execution of, and performance of the transactions
       contemplated in, this Agreement will not (either alone or upon the
       occurrence of any additional or subsequent events) (A) constitute an
       event under any Company Compensation and Benefit Plan, trust or loan that
       will or may result in any payment (whether of severance pay or
       otherwise), acceleration, forgiveness of indebtedness, deemed
       satisfaction of goals or conditions, vesting, distribution, increase in
       benefits or obligation to fund benefits with respect to any Employee,
       (B) result in the triggering or imposition of any restrictions or
       limitations on the right of the Company, any of its Subsidiaries or the
       Surviving Corporation to amend or terminate any Company Compensation and
       Benefit Plan and receive the full amount of any excess assets remaining
       or resulting from such amendment or termination, subject to applicable
       taxes, or (C) result in any payment or benefit that will or may be made
       by the Company, any of its Subsidiaries, the Surviving Corporation or any
       of their respective affiliates that will be characterized as an "excess
       parachute payment," within the meaning of Section 280G(b)(1) of the Code.

           (viii) Each of the Company and its Subsidiaries (A) is in compliance
       in all material respects with all applicable federal, state and local
       laws, rules and regulations respecting employment, employment practices,
       labor, terms and conditions of employment and wages and hours, in each
       case, with respect to any Employee; (B) has withheld all amounts required
       by law or by agreement to be withheld from the wages, salaries and other
       payments to Employees; (C) is not liable for any arrears of wages or any
       taxes or any penalty for failure to comply with any of the foregoing; and
       (D) except for liabilities arising in the ordinary course of business, is
       not liable for any payment to any trust or other fund or to any
       governmental or administrative authority, with respect to unemployment
       compensation benefits, social security or other benefits for Employees.

           (ix) The contributions of the Company and any of its Subsidiaries to
       any trust described in Section 501(c)(9) of the Code have complied in all
       respects with Section 419A of the Code.

                                       20
<PAGE>
           (x) There is no commitment covering any Employee that, individually
       or in the aggregate, would be reasonably likely to give rise to the
       payment of any amount that would result in a loss of tax deduction
       pursuant to Section 162(m) of the Code.

        (o) LABOR RELATIONS. Each of the Company and its Subsidiaries is in
    compliance with all currently applicable laws respecting employment
    including, without limitation, the Immigration Reform and Control Act, the
    Worker Adjustment and Retraining Notification Act, any such laws respecting
    employment discrimination, disability rights or benefits, equal opportunity,
    plant closure issues, affirmative action, workers' compensation, employee
    benefits, severance payments, labor relations, employee leave issues, wage
    and hour standards, occupational safety and health requirements and
    unemployment insurance and related matters, other than any requirements
    where any noncompliance could not, individually or in the aggregate,
    reasonably be expected to be material to the Company. Neither the Company
    nor any of its Subsidiaries is a party to, is negotiating or is bound by any
    collective bargaining agreement, contract or other agreement or
    understanding with a labor union or labor organization, nor is the Company
    or any of its Subsidiaries the subject of a proceeding asserting that the
    Company or any such Subsidiary has committed an unfair labor practice
    (within the meaning of the National Labor Relations Act) or seeking to
    compel it or such Subsidiary to bargain with any labor organization as to
    wages and conditions of employment, nor is there any strike or other labor
    dispute involving the Company or any of its Subsidiaries pending or, to its
    knowledge, threatened, nor is it aware of any activity involving the
    Company's or any of its Subsidiaries' employees seeking to certify a
    collective bargaining unit or engaging in any other organization activity.

        (p) TAX MATTERS.

           (i) All Tax Returns required to be filed by the Company or its
       Subsidiaries either on a separate or combined or consolidated basis on or
       prior to the Effective Time have been or will be prepared in good faith
       and timely filed with the appropriate Governmental Authority on or prior
       to the Effective Time or by the due date thereof including extensions,
       except where the failure to file such Tax Returns could not reasonably be
       expected to be material to the Company. All such Tax Returns are (or, as
       to Tax Returns not filed on the date hereof, will be) complete and
       accurate in all material respects.

           (ii) All Taxes required to be paid (whether or not shown as due on
       the Tax Returns) either (i) have been fully paid (except with respect to
       matters contested in good faith as set forth in the Company Disclosure
       Schedule) or (ii) are adequately reflected as a liability on the
       Company's or its Subsidiaries' books and records. Except for an
       immaterial amount of Taxes, all Taxes required to be collected or
       withheld from third parties have been collected or withheld.

           (iii) With respect to any period for which Tax Returns have not yet
       been filed, or for which Taxes are not yet due or owing, the Company and
       its Subsidiaries have made, in accordance with past practice and custom,
       due and sufficient accruals for such Taxes in their respective books and
       records and financial statements.

           (iv) The Company and getthere Limited, and to the knowledge of the
       Company, its Subsidiaries other than getthere Limited, have not waived
       any statute of limitations, or agreed to any extension of time, with
       respect to federal income or state Taxes or a Tax assessment or
       deficiency.

           (v) As of this date, (i) there are not pending or, to the knowledge
       of the Company, threatened, any audits, examinations, investigations or
       other proceedings in respect of Taxes or Tax matters and (ii) there are
       not any unresolved questions or claims concerning the

                                       21
<PAGE>
       Company's or any of its Subsidiaries' Tax liability that were raised by
       any Taxing Authority in a communication to the Company or any Subsidiary.

           (vi) The Company has made available to Parent correct and complete
       copies of the United States federal income and all state income or
       franchise and sales or use Tax Returns filed by the Company for each of
       its fiscal years ended on or about December 31, 1995, 1996, 1997 and
       1998.

           (vii) The Company has made available to Parent correct and complete
       copies of the United States federal income and all state income or
       franchise and sales or use Tax Returns filed by each Subsidiary in the
       possession of the Company.

           (viii) The Company has not distributed the stock of a "controlled
       corporation" (within the meaning of that term as used in section 355(a)
       of the Code) in a transaction subject to section 355 of the Code within
       the past two years.

           (ix) None of the Company and its Subsidiaries currently is the
       beneficiary of any extension of time within which to file any Tax Return.

           (x) No claim has ever been made in writing by an authority in a
       jurisdiction where any of the Company and its Subsidiaries does not file
       Tax Returns that it is or may be subject to taxation by that
       jurisdiction, nor is the Company aware of any facts that would give rise
       to such a claim.

           (xi) The Company Disclosure Schedule lists all federal, state, local
       and foreign Tax Returns filed with respect to any of the Company and its
       Subsidiaries for taxable periods ending on or after January 31, 2000,
       indicates those Tax Returns of the Company that have been audited, and
       indicates those Tax Returns of the Company and its Subsidiaries that
       currently are subject of an audit.

           (xii) None of the Company and its Subsidiaries is a party to any Tax
       allocation or sharing agreement.

           (xiii) As of January 31, 2000, the net operating loss carryforward of
       the Company and its Subsidiaries for federal income Tax purposes was not
       less than $40,000,000, and except as set forth in the Company Disclosure
       Schedule, the Company and its Subsidiaries are not subject to any
       limitations (e.g. Sections 382 and 384 of the Code or under the
       consolidated return regulations pursuant to Section 1502 of the Code or
       similar provisions of state laws affecting such net operating loss
       carryforwards for state income tax or state franchise tax purposes) on
       its ability to use the net operating loss carryforward other than those
       that may arise as a result of the transactions contemplated by this
       Agreement.

           (xiv) The Company Disclosure Schedule lists, as of January 31, 2000,
       all net operating loss carryforwards of the Company for state income tax
       or state franchise tax purposes.

        (q) INTELLECTUAL PROPERTY.

           (i) Each item of Company Intellectual Property owned by the Company
       or its Subsidiaries that is a patent, patent application, trademark,
       trademark application, service mark, service mark application, logo,
       trade name, domain name, corporate name, copyright registration,
       copyright application, mask work registration, or mask work application
       is set forth on the Company Disclosure Schedule.

           (ii) The Company and its Subsidiaries possess all right, title and
       interest in and to the Company Intellectual Property owned by the Company
       or its Subsidiaries that is material to the business of the Company, free
       and clear of any Liens, and have the right to require the applicant of
       any Company Intellectual Property of the Company, its Subsidiaries, or
       its

                                       22
<PAGE>
       Employees that is material to the business of the Company that is an
       application, including but not limited to patent applications, trademark
       applications, service mark applications, copyright applications, or mask
       work applications, to transfer ownership to the Company or its
       Subsidiaries of the application and of the registration once it issues.
       All registered patents, trademarks, service marks and copyrights listed
       on the Company Disclosure Schedule that are material to the business of
       the Company are valid and subsisting and in full force and effect.

           (iii) The Company and its Subsidiaries have obtained valid and
       effective assignments from all of their employees, former employees,
       independent contractors and former independent contractors (collectively
       defined herein as "ORIGINATORS") of all of such Originators' rights in
       any Intellectual Property developed by such Originators while employed by
       or under contract with the Company and its Subsidiaries, except where any
       failure to obtain such assignments could not reasonably be expected to be
       material to the Company and its Subsidiaries, taken as a whole.

           (iv) The Company or its Subsidiaries own or have the right to use all
       Company Intellectual Property that is necessary for the ownership,
       maintenance and operation of the Company's and its Subsidiaries'
       properties and assets and the conduct of the Company's and its
       Subsidiaries' businesses as they have been and are currently conducted;
       and the Company and its Subsidiaries have the right to use all of the
       Company Intellectual Property in all jurisdictions in which the Company
       and its Subsidiaries have conducted or presently conduct their
       businesses; and the consummation of the transactions contemplated hereby
       will not alter or impair any such rights in any manner that could
       reasonably be expected to be material to the Company and its
       Subsidiaries, taken as a whole.

           (v) To the knowledge of the Company, the Company owns or has the
       right to use all of the Intellectual Property that the Company reasonably
       believes is necessary for the conduct of the businesses set forth on
       Section 5.01(a)(ii)(A) of the Company's Disclosure Schedule.

           (vi) To the Company's knowledge, the Company and its Subsidiaries
       have not, and the continued operation of the businesses as presently
       conducted will not interfere with, infringe upon, misappropriate or
       otherwise come into conflict with any Intellectual Property rights of
       third parties, and the Company or its Subsidiaries have not received any
       charge, complaint, claim, demand or notice so alleging (including any
       claim that the Company and its Subsidiaries must license or refrain from
       using any Intellectual Property rights of any third party).

           (vii) To the Company's knowledge, no third party has interfered with,
       infringed upon, misappropriated or otherwise come into conflict with any
       Company Intellectual Property in any manner that could reasonably be
       expected to have a Material Adverse Effect on the Company.

           (viii) No action, suit, proceeding, hearing, investigation, charge,
       complaint, claim or demand has been made, is pending, or, to the
       knowledge of the Company, is threatened which challenges the legality,
       validity, enforceability, use or ownership of any Company Intellectual
       Property owned by the Company that is material to the business of the
       Company.

           (ix) To the Company's knowledge, no action, suit, proceeding,
       hearing, investigation, charge, complaint, claim or demand has been made,
       is pending or is threatened, which challenges the legality, validity,
       enforceability, use or ownership of any Company Intellectual Property
       owned by a Person other than the Company or its Subsidiaries.

        (r) NO TERMINATION OF BUSINESS RELATIONSHIP. As of the date hereof, none
    of the Persons that are parties to the Contracts listed on Section 4.02(r)
    of the Company Disclosure Schedule with which the Company or any Subsidiary
    has a material business relationship has given notice in

                                       23
<PAGE>
    writing of any intention to cancel or otherwise terminate, prior to the end
    of the applicable Contract term, its Contract with the Company or any
    Subsidiary and, to the knowledge of the Company as of the date hereof, no
    event has occurred or failed to occur which (i) would, to the knowledge of
    the Company as of the date hereof, precipitate the cancelation or
    termination of such Contract or (ii) would entitle any such entity or
    customer to terminate such Contract.

        (s) CONTRACTS. (i) Set forth in the Company Disclosure Schedule is a
    true and complete list of the following Contracts, whether written or oral,
    entered into by either the Company or any of its Subsidiaries, as of the
    date hereof:

        (A) Global Manager Agreements that are material to the business of the
    Company;

        (B) ePartner Agreements that are material to the business of the
    Company;

        (C) Content Delivery Agreements;

        (D) FlightRez Agreements that are material to the business of the
    Company;

        (E) Contracts in respect of any joint venture, partnership or other
    similar arrangement (including, without limitation, any joint development
    agreement), other than Contracts referred to in the preceding paragraphs
    (A) through (D) whether or not required to be scheduled;

        (F) Contracts through which the Company committed to issue Warrants
    after the date hereof if certain terms or milestones are achieved;

        (G) Contracts under which the Company or any Subsidiary may have an
    obligation to or has agreed to reimburse any Person for amounts in excess of
    $25,000 received by the Company or such Subsidiary in the event certain
    milestones or minimum requirements are not achieved;

        (H) Contracts relating to the acquisition by the Company or any
    Subsidiary of any operating business or the capital stock of any other
    Person that have not been consummated or that have been consummated but
    contain warranties, representations, covenants, guaranties, indemnities or
    other obligations that remain in effect;

        (I) Contracts relating to joint defense, settlement, compromise or other
    actions or restrictions on actions by the Company that would materially
    affect the Company's position with respect to any pending, or to the
    knowledge of the Company, threatened litigation by or against the Company;

        (J) Contracts (or group of related Contracts) relating to the purchase
    of supplies, products, goods, or services if the termination of any such
    Contract could individually or in the aggregate reasonably be expected to
    have a Material Adverse Effect on the Company;

        (K) Contracts relating to the lending or borrowing of money or other
    indebtedness for borrowed money in excess of $75,000 or pursuant to which
    the Company or any of its Subsidiaries' assets are or may become subject to
    a lien, charge, mortgage or other encumbrance;

        (L) Contracts under which the Company or any Subsidiary has agreed to
    indemnify any person for in excess of $2 million, except for indemnification
    obligations incurred in the ordinary course of business, it being understood
    that business interruption is not in the ordinary course, and except those
    contracts already set forth on the Company Disclosure Schedule pursuant to
    clauses (A) through (K) above;

        (M) Contracts that contain non-competition, exclusivity or other similar
    provisions that would materially limit, impair or restrict the ability of
    the Company, the Surviving Corporation or any of their Subsidiaries to do
    business in any line of business or in any geographical area or with any
    person;

                                       24
<PAGE>
        (N) Contracts relating to advertising arrangements, except those
    contracts terminable (other than in the case of default by a party thereto)
    on 90 days' or less notice without any penalty and those involving receipt
    or payment of less than $75,000 in any year;

        (O) Contracts pursuant to which the Company accesses the global
    distribution system operated by another entity;

        (P) Contracts pursuant to which the Company or any Subsidiary leases,
    subleases or otherwise has the right to use any real property;

        (Q) Contracts with any Employee of the Company or consultant relating to
    severance, bonus or similar arrangements that become operative in connection
    with or as a result of the Merger; and

        (R) Contracts (other than those specified in any of clauses (A) through
    (Q) of this clause (i)) if the termination of such Contract could reasonably
    be expected to have a Material Adverse Effect on the Company (individually,
    a "MATERIAL CONTRACT", and collectively, the "Material Contracts") (all
    Contracts required to be listed in clauses (A) through (R) are collectively,
    the "DISCLOSED CONTRACTS").

           (ii) Unless precluded by an applicable confidentiality agreement or
       except as specified in the Company Disclosure Schedule, true and complete
       copies of all Disclosed Contracts listed on the Company Disclosure
       Schedule have been made available to Parent. All of the Disclosed
       Contracts referred to in the preceding paragraph (i) clauses (A) through
       (R) are, and after giving effect to the Merger will be, legal, valid,
       binding, in full force and effect and enforceable in accordance with
       their terms against the Company, or the applicable Subsidiary (as the
       case may be), and, to the knowledge of the Company, against the
       respective counterparties to such Disclosed Contracts subject to (x) the
       Bankruptcy and Equity Exception and (y) obtaining the consent of the
       other party to such Disclosed Contract in connection with the Merger.
       None of the Company or any of its Subsidiaries or, to the knowledge of
       the Company as of the date hereof, any other party, is in breach,
       violation or default under any Disclosed Contract listed or required to
       be listed on the Company Disclosure Schedule where such breach, violation
       or default could reasonably be expected to have a Material Adverse Effect
       on the Company. To the knowledge of the Company, no event exists which,
       with notice or lapse of time or both, would constitute a material breach,
       violation or default, or give rise to any material lien, charge or
       encumbrance or right of termination, modification, cancelation,
       prepayment, suspension, limitation, revocation or acceleration, under any
       Disclosed Contract listed or required to be listed on the Company
       Disclosure Schedule.

        (t) INSURANCE. The Company and each Subsidiary maintain in full force
    and effect insurance with responsible and reputable insurance companies or
    associations in such amounts, on such terms, with such deductibles, and
    covering such risks (including fire, casualty, and liability), as is
    consistent with industry practice. There is no material default with respect
    to any provision contained in any insurance policy, nor has the Company or
    any Subsidiary failed to give any notice or present any claim under any such
    policy in due and timely fashion. All premiums due and payable with respect
    to the insurance policies have been paid. All such policies are in full
    force and effect. Neither the Company nor any Subsidiary has failed to give
    any notice or present any claim under any such insurance policy in due and
    timely fashion or as required by any of such insurance policies or has
    otherwise, through any act, omission or non-disclosure, jeopardized or
    impaired full recovery of any claim under such policies, and there are no
    claims by the Company or any Subsidiary under any of such policies to which
    any insurance company is denying liability or defending under a reservation
    of rights or similar clause. No notice of cancelation or non-renewal of any
    such policy has been received by the Company or any Subsidiary.

                                       25
<PAGE>
        (u) ENVIRONMENTAL. Except as could not individually or in the aggregate
    reasonably be expected to have a Material Adverse Effect on the Company,
    (i) the Company and its Subsidiaries are in compliance with all applicable
    Environmental Laws, have obtained, and are in material compliance with, all
    permits, licenses, authorizations, registrations and other governmental
    consents required by applicable Environmental Laws ("ENVIRONMENTAL
    PERMITS"), and have made all appropriate filings for issuance or renewal of
    such Environmental Permits; (ii) to the knowledge of the Company, there is
    no material contamination of, and there have been no material releases or
    threatened releases of Hazardous Substances at, any real property owned,
    leased or operated by the Company, or any of its Subsidiaries, and
    (iii) there are no civil, criminal or administrative actions, suits or
    proceedings pending against the Company before any court or Governmental
    Authority or, to the knowledge of the Company, threatened against the
    Company that are based on or related to any Environmental Matters.

    4.03  REPRESENTATIONS AND WARRANTIES OF PARENT.  Except as specifically
disclosed in the Parent SEC Documents or in the Parent Disclosure Schedule
referencing the specific Section, Parent hereby represents and warrants to the
Company as follows:

        (a) DUE ORGANIZATION, GOOD STANDING AND CORPORATE POWER.

           (i) Parent is a corporation duly organized, validly existing and in
       good standing under the laws of the jurisdiction of its incorporation and
       has all requisite corporate power and authority to own, lease and operate
       its properties and to carry on its business as now being conducted.
       Parent is duly qualified or licensed to do business and is in good
       standing in each jurisdiction in which the property owned, leased or
       operated by it or the nature of the business conducted by it makes such
       qualification necessary, except in such jurisdictions where the failure
       to be so qualified or licensed and in good standing could not reasonably
       be expected to, individually or in the aggregate, have a Material Adverse
       Effect on Parent.

           (ii) Merger Sub is a corporation duly organized, validly existing and
       in good standing under the laws of the jurisdiction of its incorporation
       and has all requisite corporate power and authority to own, lease and
       operate its properties and to carry on its business as now being
       conducted, except where the failure to be so organized, existing and in
       good standing or to have such power and authority could not reasonably be
       expected to, individually or in the aggregate, have a Material Adverse
       Effect on Parent. Merger Sub is duly qualified or licensed to do business
       and is in good standing in each jurisdiction in which the property owned,
       leased or operated by it or the nature of the business conducted by it
       makes such qualification necessary, except in such jurisdictions where
       the failure to be so qualified or licensed and in good standing could not
       reasonably be expected, individually or in the aggregate, to have a
       Material Adverse Effect on Parent.

        (b) CORPORATE AUTHORITY AND ACTION. Parent and Merger Sub each have the
    requisite corporate power and authority, and have taken all corporate action
    necessary, in order to authorize the execution and delivery of, and
    performance of their respective obligations under, this Agreement and to
    consummate the Merger. This Agreement is a valid and binding agreement of
    Parent and Merger Sub, enforceable in accordance with its terms, subject to
    the Bankruptcy and Equity Exception.

        (c) GOVERNMENTAL FILINGS; NO VIOLATIONS. Other than those filings and/or
    notices made (i) pursuant to Section 3.02, (ii) under the HSR Act, the
    Exchange Act and the Securities Act, (iii) under the rules and regulations
    of the NYSE and (iv) such other filings and/or notices as to which any
    failure to file such filings or notices could not be reasonably expected to
    be material to Parent, no notices, reports, applications or other filings
    are required to be made by Parent or Merger Sub with, nor are any consents,
    registrations, approvals, permits or authorizations required to be obtained
    by either of them from, any Governmental Authority in connection with the

                                       26
<PAGE>
    execution and delivery of this Agreement by Parent and by Merger Sub and the
    consummation by Parent and Merger Sub of the Merger and the other
    transactions contemplated hereby. The making or obtaining of all filings,
    notices, applications, consents, registrations, approvals, permits or
    authorizations with or of any relevant Governmental Authority with respect
    to the Merger and the other transactions contemplated hereby, the execution,
    delivery and performance of this Agreement, and the consummation of the
    Merger and other transactions contemplated hereby, does not and will not
    (1) constitute a breach or violation of, or a default under, any law, rule
    or regulation or any judgment, decree, order, governmental or
    non-governmental permit or license, or any Contract of it or to which Parent
    or its properties are subject or bound, (2) constitute a breach or violation
    of, or a default under, the Constitutive Documents of Parent or Merger Sub,
    or (3) require any consent or approval under any such law, rule, regulation,
    judgment, decree, order, governmental permit or license, or the consent or
    approval of any other party to any such Contract except, in the case of
    clauses (1) and (3), as could not individually or in the aggregate,
    reasonably be expected to have a Material Adverse Effect on the Parent.

        (d) OFFER DOCUMENTS; COMPANY PROXY STATEMENT; SCHEDULE 14D-9. None of
    the Offer Documents, the Schedule TO or the State Filings nor any
    information supplied by Parent or Merger Sub for inclusion in the
    Schedule 14D-9 will, at the time the Offer Documents, the Schedule TO, the
    State Filings, the Schedule 14D-9 or any amendments or supplements thereto,
    are filed with the SEC or any applicable state authority or are first
    published, sent or given to stockholders of the Company, as the case may be,
    contain any untrue statement of a material fact or omit to state any
    material fact required to be stated therein or necessary in order to make
    the statements made therein, in the light of the circumstances under which
    they are made, not misleading. The information supplied by Parent and Merger
    Sub for inclusion in the letter to stockholders, notice of meeting, proxy
    statement and form of proxy, or the information statement, as the case may
    be, to be distributed to stockholders in connection with the Merger, or any
    schedule required to be filed with the SEC in connection therewith
    (collectively, the "COMPANY PROXY STATEMENT"), will not, on the date the
    Company Proxy Statement (or any amendment or supplement thereto) is first
    mailed to stockholders of the Company, contain any untrue statement of a
    material fact or omit to state any material fact required to be stated
    therein or necessary in order to make the statements therein, in the light
    of the circumstances under which they are made, not misleading, or shall, at
    the time of the Company Shareholders Meeting, omit to state any material
    fact necessary to correct any statement in any earlier communication with
    respect to the solicitation of proxies for the Company Shareholder Meeting
    which shall have become false or misleading. Notwithstanding the foregoing,
    Parent and Merger Sub make no representation or warranty with respect to any
    information supplied by or on behalf of the Company which is contained in
    any of the Offer Documents, the Schedule TO, the State Filings, the Company
    Proxy Statement or any amendment or supplement thereto. The Offer Documents
    and the Schedule TO shall comply as to form in all material respects with
    the requirements of the Exchange Act and the rules and regulations
    thereunder.

                                   ARTICLE V
                       ACTIONS PENDING THE EFFECTIVE TIME

    5.01  FORBEARANCES OF THE COMPANY.  Except as set forth in the Company's
Disclosure Schedule or as expressly contemplated by this Agreement (including
Section 8.04), without the prior written consent of Parent (such consent not to
be unreasonably withheld or delayed), during the period from the date

                                       27
<PAGE>
of this Agreement to the Effective Time, the Company will not, and will cause
each of its Subsidiaries not to:

        (a) ORDINARY COURSE.

           (i) Conduct the business of the Company and its Subsidiaries other
       than in the ordinary and usual course, or fail to use reasonable efforts
       to preserve intact its business organizations and assets and maintain its
       rights, franchises and existing relations with clients, customers,
       suppliers, employees and business associates.

           (ii) (A) enter into any new line of business, (B) incur or commit to
       any capital expenditures or (C) otherwise engage in any practice, take
       any action, or enter into any transaction which would cause any
       representation or warranty set forth in Section 4.02 (i) to be untrue in
       any material respect.

        (b) CAPITAL STOCK. Issue, sell or otherwise permit to become
    outstanding, or authorize the creation of, any additional shares of capital
    stock of the Company or any of its Subsidiaries (other than issuances or
    sales by a Subsidiary to the Company or a wholly-owned Subsidiary of the
    Company) or any Rights in respect thereof (including any rights issued under
    any stockholders rights plan or similar plan), or enter into any agreement
    with respect to the foregoing other than (i) pursuant to Rights that are
    described in Section 4.02(b)(ii), (ii) grants of options and stock purchase
    rights to employees or replacements of executive officers (but no other
    executive officers), under existing Company Shares Plans in the ordinary
    course of business which (A) have vesting and termination provisions that
    are consistent with past practice, but no more advantageous than, those
    vesting and termination provisions provided in the Company's current forms
    of option agreements and (B) have an exercise price not less than fair
    market value.

        (c) DIVIDENDS, ETC. (i) Declare, set aside for payment or pay any
    dividend or other distribution (whether in cash, stock or property) on or in
    respect of, or declare or make any distribution on, any shares of capital
    stock of the Company or any of its Subsidiaries, other than dividends and
    distributions from direct or indirect wholly-owned Subsidiaries of the
    Company to the Company or another direct or indirect wholly-owned Subsidiary
    of the Company, or (ii) directly or indirectly adjust, split, combine,
    redeem, reclassify, purchase or otherwise acquire, any shares of its capital
    stock.

        (d) COMPENSATION; EMPLOYMENT AGREEMENTS; ETC.

           (i) Hire or otherwise enter into any arrangement with any executive
       officer or (ii) enter into, amend, modify or renew any employment,
       consulting, severance or similar contract with any Employee (other than
       an employee hired on an "at will" basis, who may be terminated by the
       Company on no more than 30 days' notice without penalty), or grant any
       salary or wage increase or increase any employee benefit (including
       incentive or bonus payments), except (A) for normal individual increases
       in compensation to employees in the ordinary course of business
       consistent with past practice, (B) for other changes that are required by
       applicable law, (C) to satisfy contractual obligations that are existing
       as of the date hereof, (D) in connection with the engagement of
       independent contractors, consultants or new hires of employees or
       replacements of executive officers (but no other executive officers) in
       the ordinary course of business and (E) for arrangements specifically
       contemplated by this Agreement.

        (e) BENEFIT PLANS. Enter into, establish, adopt or amend (except as may
    be required by applicable law or this Agreement) any pension, retirement,
    stock option, stock purchase, savings, profit sharing, deferred
    compensation, change in control, severance, consulting, bonus, group
    insurance or other employee benefit, incentive or welfare contract, plan or
    arrangement, or any

                                       28
<PAGE>
    trust agreement (or similar arrangement) related thereto, in respect of any
    director, officer or employee of the Company or any of its Subsidiaries.

        (f) NO REORGANIZATIONS OR DISPOSITIONS. The Company shall not, and shall
    not permit any Subsidiary to, adopt a plan or agreement of complete or
    partial liquidation, dissolution, merger, consolidation, restructuring,
    recapitalization or other reorganization of the Company or any of its
    Subsidiaries or sell, lease, encumber or otherwise dispose of, or agree to
    sell, lease, encumber or otherwise dispose of, any of its assets (including
    capital stock of Subsidiaries), except in the ordinary course of business,
    consistent with past practices, or as contemplated by this Agreement.

        (g) NO ACQUISITIONS OR JOINT VENTURES. The Company shall not, and shall
    not permit any of its Subsidiaries to, acquire or agree to acquire by
    merging or consolidating with, or by purchasing a substantial equity
    interest in or a substantial portion of the assets of, or by any other
    manner, any business or any corporation, partnership, association or other
    business organization or division thereof or otherwise acquire or agree to
    acquire any assets (other than the acquisition of assets used in the
    operations of the business of the Company and its Subsidiaries in the
    ordinary course). Except in the ordinary course of business consistent with
    past practice, the Company shall not, and shall not permit any of its
    Subsidiaries to, enter into, or agree to enter into any joint venture or
    partnership, or any discussions with respect to any joint venture or
    partnership.

        (h) CONSTITUTIVE DOCUMENTS. Amend the Constitutive Documents of the
    Company or any of its Subsidiaries.

        (i) ACCOUNTING METHODS; INCOME TAX ELECTIONS; TAX RETURNS. Except as
    disclosed in the Company SEC Documents filed prior to the date of this
    Agreement and except as required by changes in GAAP as concurred in by the
    Company's independent auditors, the Company shall not change its methods of
    accounting in effect at January 31, 2000. The Company shall not (i) change
    its fiscal year or (ii) make any material Tax election, other than in the
    ordinary course of business consistent with past practice, without the
    consent of Parent. The Company shall prepare and file all Tax Returns
    required to be filed and pay all required Taxes due in accordance with
    applicable law.

        (j) CLAIMS. Settle any material claim, action or proceeding, except for
    any such claim, action or proceeding involving solely money damages where,
    if the relevant litigation has been the subject of a reserve, the amount
    paid or to be paid in settlement or compromise does not exceed such reserve,
    and, in any case, the relevant litigation is not reasonably likely to
    establish an adverse precedent that would be material to the Company's
    business or require material changes in the Company's business practices.

        (k) INDEBTEDNESS. Incur any indebtedness for borrowed money other than
    in the ordinary course of business consistent with past practice.

        (l) ADVERSE ACTIONS. Except as otherwise explicitly permitted by this
    Agreement, knowingly take any action that is reasonably likely to result in
    any of the conditions to the Merger set forth in Article VII not being
    satisfied, except as may be expressly required by applicable law or
    regulation; or

        (m) COMMITMENTS. Agree, commit to or enter into any agreement to take
    any of the actions referred to in Section 5.01(a) through (l).

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<PAGE>
                                   ARTICLE VI
                                   COVENANTS

    6.01  EFFORTS.

        (a) Subject to the terms and conditions of this Agreement, each of the
    Company, Parent and Merger Sub will use its commercially reasonable efforts
    in good faith to take, or cause to be taken (including causing any of its
    Subsidiaries to take), all actions, and to do, or cause to be done, all
    things necessary, proper or desirable, or advisable under applicable laws,
    so as to permit consummation of the Merger as promptly as practicable and
    otherwise to enable consummation of the transactions contemplated hereby and
    will cooperate fully with the other parties hereto to that end; and, in
    furtherance of the foregoing, the parties agree to use their respective
    commercially reasonable efforts to prevent the entry of any Restraints and
    to appeal as promptly as practicable any such Restraints that may be
    entered.

        (b)  Without limiting the generality of Section 6.01(a), the Company
    will use its commercially reasonable efforts to obtain the consent or
    approval of all Persons party to a Disclosed Contract with the Company or
    any of its Subsidiaries, to the extent such consent or approval is required
    in order to consummate the Merger or for the Surviving Corporation to
    receive the benefits of such Contract.

    6.02  COMPANY PROXY STATEMENT.  If required under applicable law, the
Company and Parent shall prepare the Company Proxy Statement, file it with the
SEC under the Exchange Act as promptly as practicable after Merger Sub purchases
the Company Shares pursuant to the Offer, and use all reasonable efforts to have
it cleared by the SEC. As promptly as practicable after the Company Proxy
Statement has been cleared by the SEC, the Company shall mail the Company Proxy
Statement to the stockholders of the Company as of the record date for the
Company Shareholder Meeting.

    6.03  STOCKHOLDER MEETINGS.

        (a) After consummation of the Offer, in the event Merger Sub acquires
    less than 90 percent of the Company Shares, the Company will take all action
    necessary to convene a special meeting of the holders of the Company Shares
    at which the holders of the Company Shares will consider the adoption of
    this Agreement (including any adjournments or postponements thereof, the
    "COMPANY SHAREHOLDERS MEETING") as promptly as practicable to consider and
    vote on the Merger and this Agreement. At the Company Shareholders Meeting,
    or if any action is taken by written consent with respect to the Merger,
    Parent shall, and shall cause Merger Sub and any Affiliate of Parent owning
    or holding Company Shares, to vote all Company Shares owned or held by
    Parent, Merger Sub and any such Affiliate in favor of the Merger and the
    Merger Agreement. Subject to the terms of this Agreement and subject to its
    fiduciary obligations under applicable law, the Board of Directors of the
    Company shall recommend to its stockholders the adoption of this Agreement
    at the Company Shareholders Meeting and shall use commercially reasonable
    efforts to solicit such adoption. In the event that subsequent to the date
    hereof, the Board of Directors of the Company determines that the Offer is
    no longer fair to, or in the best interests of, the Company's Stockholders,
    or that this Agreement is no longer advisable and either makes no
    recommendation or recommends that its stockholders reject the Offer and this
    Agreement, the Company shall nevertheless submit this Agreement to the
    holders of the Company Shares for adoption at the Company Shareholders
    Meeting unless this Agreement shall have been terminated in accordance with
    its terms prior to the Company Shareholders Meeting.

        (b)  Parent and Merger Sub shall not, and they shall cause their
    subsidiaries not to, sell, transfer, assign, encumber or otherwise dispose
    of the Company Shares acquired pursuant to the Offer or otherwise prior to
    the Company Shareholder Meeting; provided, however, that this
    Section 6.03(b) shall not apply to the sale, transfer, assignment,
    encumbrance or other disposition

                                       30
<PAGE>
    of any or all such Company Shares in transactions involving solely Parent,
    Merger Sub and/or one or more of their wholly-owned subsidiaries.

        (c)  Notwithstanding the foregoing, in the event that Merger Sub shall
    acquire Company Shares representing at least 90% of the votes represented by
    all outstanding Common Stock, the parties hereto agree, at the request of
    Merger Sub, to take all necessary and appropriate action to cause the Merger
    to become effective, in accordance with Section 253 of the DGCL, as soon as
    reasonably practicable after such acquisition, without a meeting of the
    stockholders of the Company.

    6.04  PUBLICITY.  The initial press release concerning the Merger and the
other transactions contemplated by this Agreement shall be a joint press release
in such form agreed to by the parties and thereafter the Company and Parent each
shall consult with the other and provide each other the opportunity to review,
comment upon and use commercially reasonable efforts to agree on, any press
release or other public announcements with respect to the Merger and the other
transactions contemplated by this Agreement prior to issuing any press releases
or otherwise making public announcements with respect to the Merger and the
other transactions contemplated by this Agreement and neither party shall issue
any press release or otherwise make any public announcements with respect
thereto without the other's prior consent, except as may be required by law or
court process or by obligations pursuant to any listing agreement with or rules
of any applicable securities exchange or Nasdaq.

    6.05  ACCESS; INFORMATION.

        (a) The Company will, upon reasonable notice and subject to applicable
    laws relating to the exchange of information, afford Parent and its
    authorized Representatives reasonable access during normal business hours
    throughout the period prior to the Effective Time or the termination of this
    Agreement to its and its Subsidiaries' books, records (including tax returns
    and work papers of independent auditors), properties, personnel and such
    other information as Parent may reasonably request and, during such period,
    it shall furnish promptly to Parent (i) a copy of each material report,
    schedule and other document filed by it pursuant to the requirements of the
    Securities Laws, and (ii) all other information concerning the business,
    properties and personnel of the Company and its Subsidiaries as Parent may
    reasonably request. Notwithstanding the foregoing, the Company shall not be
    obligated pursuant to this Section 6.05(a) to provide Parent with, or access
    to, information that is competitively sensitive.

        (b) Each of Parent and the Company confirm that any information obtained
    pursuant to this Section 6.05 will be subject to the terms of the letter
    agreement, dated July 27, 2000 (as it may be amended from time to time, the
    "CONFIDENTIALITY AGREEMENT"), between Parent and the Company.

        (c) No investigation by a party of the business and affairs of the other
    shall affect or be deemed to modify or waive any representation, warranty,
    covenant or agreement in this Agreement or the conditions to consummation of
    the Merger contained in Article VII.

    6.06  ACQUISITION PROPOSALS.

        (a) The Company will not, and will cause its officers, directors,
    agents, advisors and Affiliates not to, solicit or encourage inquiries or
    proposals with respect to, or engage in any negotiations concerning, or
    provide any confidential information to, or have any discussions with, any
    Person relating to any Acquisition Proposal, other than the transactions
    contemplated by this Agreement; PROVIDED, that nothing contained in this
    Agreement shall prevent the Company or its Board of Directors from
    (i) providing (or authorizing the provision of) information to, or engaging
    in (or authorizing) discussions or negotiations with, any Person who has
    made a bona fide written Acquisition Proposal received after the date hereof
    which did not result from a breach of this Section 6.06; or
    (ii) recommending such an Acquisition Proposal to its stockholders (and in

                                       31
<PAGE>
    connection therewith withdrawing its favorable recommendation to
    stockholders to accept the Offer and approve this Agreement), if and only to
    the extent that, (x) in the case of actions referred to in clause (i), the
    Company's Board of Directors determines in good faith that such Acquisition
    Proposal has a reasonable probability of resulting in a Superior Proposal
    or, in the case of actions referred to in clause (ii), is a Superior
    Proposal, (y) in the case of actions referred to in each of clauses (i) and
    (ii), the Company's Board of Directors, after having consulted with and
    considered the advice of outside counsel to such Board, determines in good
    faith that providing such information or engaging in such negotiations or
    discussions, or making such recommendation, is required in order to
    discharge the directors' fiduciary duties in accordance with Delaware law
    and (z) the Company receives from such Person a confidentiality agreement
    substantially in the form of the Confidentiality Agreement (which shall not
    preclude the making of any Acquisition Proposal). For purposes of this
    Agreement, a "SUPERIOR PROPOSAL" means any Acquisition Proposal by a third
    party on terms which the Company's Board of Directors determines in its good
    faith judgment, after consultation with its financial advisors, to be more
    favorable to stockholders than the Merger and the other transactions
    contemplated hereby, (x) after taking into account the likelihood and timing
    of consummation of such transaction on the terms set forth therein, taking
    into account all legal, financial (including the financing terms of any such
    proposal), regulatory and other aspects of such proposal and any other
    relevant factors permitted under applicable law, (y) after giving Parent the
    greater of (i) five Business Days following Parent's receipt of the
    information specified in the last sentence of this subsection (a) or
    (ii) three business days after receipt by Parent of the notice specified in
    this clause (y) to respond to such third-party Superior Proposal once the
    Board of Directors of the Company has notified Parent that in the absence of
    any further action by Parent it would consider such Acquisition Proposal to
    be a Superior Proposal, and (z) then taking into account any amendment or
    modification to this Agreement proposed by Parent. The Company also agrees
    immediately to cease and cause to be terminated any activities, discussions
    or negotiations conducted prior to the date of this Agreement with any
    parties other than Parent, with respect to any of the foregoing. The Company
    shall promptly (within 24 hours) advise Parent following the receipt by it
    of any Acquisition Proposal and the material terms thereof (including the
    identity of the Person making such Acquisition Proposal), and advise Parent
    of any material developments (including any change in such terms) with
    respect to such Acquisition Proposal as promptly as practicable after the
    occurrence thereof.

        (b) Nothing contained in this Section 6.06 or any other provision of
    this Agreement will prohibit the Company or the Company's Board of Directors
    from notifying any third party that contacts the Company on an unsolicited
    basis after the date hereof concerning an Acquisition Proposal of the
    Company's obligations under this Section 6.06.

        (c) Nothing contained in this Section 6.06 or any other provision of
    this Agreement will prohibit the Board of Directors of the Company from
    complying with Rule 14d-9 and Rule 14e-2 promulgated under the Exchange Act
    with regard to a tender or exchange offer by a third party or from making
    such disclosure as may be required by applicable law.

    6.07  REGULATORY APPLICATIONS; CONSENTS.

        (a) The Company, Parent and their respective Subsidiaries shall
    cooperate and use their respective commercially reasonable efforts to
    prepare all documentation, and to effect all filings, notices, applications,
    consents, registrations, approvals, permits or authorizations with, to, or
    of all third parties and Governmental Authorities necessary to consummate
    the transactions contemplated by this Agreement as promptly as reasonably
    practicable. Each of the Company and Parent shall have the right to review
    in advance, and to the extent practicable each will consult with the other,
    in each case subject to applicable laws relating to the exchange of
    information, with respect to all material written information submitted to
    any third party or any Governmental

                                       32
<PAGE>
    Authority in connection with the transactions contemplated by this
    Agreement. In exercising the foregoing right, each of the Company and Parent
    agrees to act reasonably and as promptly as practicable. Each of the Company
    and Parent agrees that it will consult with the other party hereto with
    respect to the obtaining of all material consents, registrations, approvals,
    permits and authorizations of all third parties and Governmental Authorities
    necessary to consummate the transactions contemplated by this Agreement and
    each party will keep the other party apprised of the status of material
    matters relating to completion of the transactions contemplated hereby.

        (b) Subject to applicable laws governing the exchange of information,
    each of the Company and Parent will, upon request, furnish the other party
    with all information concerning itself, its Subsidiaries, directors,
    officers and stockholders and such other matters as may be reasonably
    necessary or advisable in connection with any filing, notice or application
    made by or on behalf of such other party or any of its Subsidiaries to any
    third party or Governmental Authority.

        (c) Parent and the Company shall use commercially reasonable efforts to
    comply with the notice and reporting requirements of the HSR Act. Parent and
    the Company shall use commercially reasonable efforts to comply
    substantially with any additional requests for information, including
    requests for production of documents and production of witnesses for
    interviews or depositions, by the Antitrust Division of the United States
    Department of Justice, the United States Federal Trade Commission (the
    "ANTITRUST AUTHORITIES") or the antitrust or competition law authorities of
    any other jurisdiction.

        (d) Parent shall exercise its commercially reasonable efforts, and the
    Company shall cooperate fully with Parent, to prevent the entry in any
    Litigation brought by an Antitrust Authority or any other Person of any
    Restraints which would restrain, enjoin, prohibit or make unlawful or delay
    the consummation of the transactions contemplated by this Agreement.

        (e) Nothing in this Section 6.07 shall be deemed to require Parent or
    any of its Subsidiaries to waive any material rights or agree to any
    material limitations on its operations or to dispose of any material asset
    or collection of assets prior to, at, or after the Closing Date.

    6.08  EMPLOYEE MATTERS.

        (a) Before the Effective Time, the Company shall take all action
    necessary to terminate the Company's 1999 Employee Stock Purchase Plan (the
    "ESPP"). The Company shall take all action necessary to ensure that no
    participant in the ESPP will be permitted on or after the date of this
    Agreement to increase the portion of his or her compensation that he or she
    elects to have withheld for the purchase of Company Common Stock under the
    ESPP.

        (b)The Company and Parent agree that the individuals who immediately
    prior to the Effective Time are employees of the Company and its
    Subsidiaries (the "CONTINUING EMPLOYEES") shall, during the period
    commencing at the Effective Time and ending on the first anniversary of the
    Effective Time, be provided with employee benefits that are no less
    advantageous in the aggregate to (in Parent's discretion) either (i) the
    employee benefits provided to the Continuing Employees as a group
    immediately prior to the Effective Time (but excluding in any event awards
    under stock options and other equity-based plans) or (ii) the employee
    benefits provided to those individuals who following the Effective Time are
    similarly situated employees of Parent other than the Continuing Employees
    (but excluding in any event awards under stock option and other equity-based
    plans, flight privileges and any retiree medical benefits) and provided,
    that nothing herein shall limit the right of any entity to make any changes
    to or to terminate any employee benefit plan or arrangement or to terminate
    the employment of any person following the Effective Time. To the extent
    that Continuing Employees receive medical, dental or health insurance
    benefits after the Effective Time, Parent shall waive any pre-existing
    condition exclusions and actively-at-work requirements for Continuing
    Employees and their covered dependents and provide

                                       33
<PAGE>
    that any out-of-pocket expenses incurred during the portion of the calendar
    year preceding the Effective Time by a Continuing Employee or a Continuing
    Employee's covered dependents shall be taken into account under any such
    medical, dental or health plans provided to such Continuing Employees for
    purposes of satisfying applicable deductible, coinsurance and maximum
    out-of-pocket provisions. Continuing Employees shall also receive credit for
    services with the Company or its Subsidiaries for purposes of eligibility
    and vesting, but not benefits accrued, under any employee benefit plan
    sponsored by Parent. Without limiting the generality of the foregoing, the
    Company and Parent agree to the matters set forth in the Parent's Disclosure
    Schedule.

        (c) Prior to the Effective Time, Parent and the Company shall take all
    such reasonable steps as may be required to cause any dispositions of
    Company Shares (including derivative securities with respect to Company
    Shares) or acquisitions of Parent Shares (including derivative securities
    with respect to Parent Shares) resulting from the transactions contemplated
    by this Agreement by each individual who is subject to the reporting
    requirements of Section 16(a) of the Exchange Act to be exempt under
    Rule 16b-3 promulgated under the Exchange Act.

        (d) At Parent's request, the Company shall, prior to the Effective Time
    take all action necessary to terminate each of the Company Compensation and
    Benefit Plans that is a 401(k) plan or other defined contribution retirement
    plan.

        (e) The Surviving Corporation shall assume each obligation of the
    Company relating to a change in control set forth in each Contract listed on
    Section 4.02(n)(i) of the Company's Disclosure Schedule and the Surviving
    Corporation shall perform such agreements in the same manner and to the same
    extent as the Company would be required to perform such agreements in the
    absence of the Merger.

    6.09  NOTIFICATION OF CERTAIN MATTERS.

        (a) The Company shall give prompt notice to Parent, and Parent or Merger
    Sub shall give prompt notice to the Company, of any fact, event or
    circumstance known to it that is reasonably likely, individually or taken
    together with all other facts, events and circumstances known to it, to
    result in a breach of any of its representations, warranties, covenants or
    agreements contained herein such that any of the conditions set forth in
    Article VII would not be satisfied not taking into account for the
    applicability of this Section 6.09, the proviso to Annex A(c)(iii)(A).

        (b) The Company will promptly notify Parent, and Parent will promptly
    notify the Company, of:

           (i) any notice or other communication from any Person alleging that
       any material consent of such Person is or may be required as a condition
       to consummation of the Merger; or

           (ii) any material notice or other communication from any Governmental
       Authority in connection with the transactions contemplated by this
       Agreement.

    6.10  INDEMNIFICATION; DIRECTORS' AND OFFICERS' INSURANCE.

        (a) From and after the Effective Time, Parent will indemnify and hold
    harmless each present and former director and officer of the Company or any
    of its Subsidiaries, determined as of immediately prior to the Effective
    Time (the "INDEMNIFIED PARTIES"), against any and all costs or expenses
    (including reasonable attorneys' fees), judgments, fines, losses, claims,
    damages or liabilities (collectively, "COSTS") arising from, relating to or
    otherwise in respect of, any actual or threatened claim, action, suit,
    proceeding or investigation, whether civil, criminal, administrative or
    investigative, arising out of matters existing or occurring at or prior to
    the Effective Time, whether asserted or claimed prior to, at or after the
    Effective Time (including with respect to the transactions contemplated by
    this Agreement), to the fullest extent permitted under applicable law;
    PROVIDED that Parent shall not be required to indemnify any Indemnified
    Party pursuant to this

                                       34
<PAGE>
    Section 6.10 if it is determined that the Indemnified Party acted in bad
    faith and not in a manner such Indemnified Party believed to be in or not
    opposed to the best interests of the Company. Parent shall, and shall cause
    the Surviving Corporation to, advance expenses as incurred to the fullest
    extent permitted under applicable law provided the Person to whom expenses
    are advanced provides an undertaking to repay such advances if it is
    ultimately determined that such Person is not entitled to indemnification.

        (b) Any Indemnified Party wishing to claim indemnification under
    Section 6.10(a), upon learning of any such claim, action, suit, proceeding
    or investigation, must promptly notify Parent thereof, but the failure to so
    notify shall not relieve Parent of any liability it may have to such
    Indemnified Party to the extent such failure does not materially prejudice
    Parent. In the event of any such claim, action, suit, proceeding or
    investigation (whether arising before or after the Effective Time), after
    the Effective Time (i) Parent or the Surviving Corporation shall have the
    right to assume the defense thereof and Parent shall not be liable to such
    Indemnified Parties for any legal expenses of other counsel or any other
    expenses subsequently incurred by such Indemnified Parties in connection
    with the defense thereof, except that if Parent or the Surviving Corporation
    elects not to assume such defense or counsel for the Indemnified Parties
    advises that there are issues which raise conflicts of interest between
    Parent or the Surviving Corporation and the Indemnified Parties, the
    Indemnified Parties may retain counsel satisfactory to them, and Parent or
    the Surviving Corporation shall pay all reasonable fees and expenses of such
    counsel for the Indemnified Parties promptly as statements therefor are
    received; PROVIDED, HOWEVER, that Parent shall be obligated pursuant to this
    Section 6.10 to pay for only one firm of counsel (unless the use of one
    counsel for such Indemnified Parties would present such counsel with a
    conflict of interest) for all Indemnified Parties in any jurisdiction,
    (ii) the Indemnified Parties will cooperate in the defense of any such
    matter and (iii) Parent shall not be liable for any settlement effected
    without its prior written consent; and PROVIDED, FURTHER, that Parent shall
    not have any obligation hereunder to any Indemnified Party when and if a
    court of competent jurisdiction shall ultimately determine, and such
    determination shall have become final, that the indemnification of such
    Indemnified Party in the manner contemplated hereby is prohibited by
    applicable law.

        (c) For a period of six years from the Effective Time, Parent will
    provide director's and officer's liability insurance that serves to
    reimburse the present and former officers and directors of the Company or
    any of the Company's Subsidiaries (determined as of the Effective Time) with
    respect to claims against such directors and officers arising from facts or
    events which occurred before the Effective Time, which insurance shall
    contain at least the same coverage and amounts, and contain terms and
    conditions no less advantageous in any material respect, as that coverage
    currently provided by the Company; PROVIDED, HOWEVER, that in no event shall
    Parent be required to expend per annum more than 150 percent of the current
    aggregate annual amount expended by the Company (such amount, the "INSURANCE
    AMOUNT") to maintain or procure such directors and officers insurance
    coverage; PROVIDED, FURTHER, that if Parent is unable to maintain or obtain
    the insurance called for by this Section 6.10(c), Parent shall use its
    commercially reasonable efforts to obtain as much comparable insurance as is
    available for the Insurance Amount; PROVIDED, FURTHER, that officers and
    directors of the Company or any Company Subsidiary may be required to make
    application and provide customary representations and warranties to Parent's
    insurance carrier for the purpose of obtaining such insurance.

        (d) If Parent or any of its successors or assigns shall consolidate with
    or merge into any other entity and shall not be the continuing or surviving
    entity, then and in each case, proper provision shall be made so that
    successors and assigns of Parent shall assume the obligations set forth in
    this Section 6.10.

        (e) The provisions of this Section 6.10 are intended to be for the
    benefit of, and enforceable in accordance with their terms by, the
    Indemnified Parties.

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<PAGE>
    6.11  TAX RETURNS.

    At least 30 days prior to the due date for filing the 1999 and January 1,
2000 to January 31, 2000 United States federal income Tax Returns, any 1999 and
January 1, 2000 to January 31, 2000 state income or franchise Tax Returns and
any 1999 and 2000 state sales or use Tax Returns of the Company and its
Subsidiaries, the Company shall make available to Parent a draft of such Tax
Returns as the Company or such Subsidiary proposes to file. Parent shall have
the opportunity to review and comment on the draft of such Tax Returns.

                                  ARTICLE VII
                    CONDITIONS TO CONSUMMATION OF THE MERGER

    7.01  CONDITIONS TO EACH PARTY'S OBLIGATION TO EFFECT THE MERGER.  The
respective obligations of each of Parent, Merger Sub and the Company to
consummate the Merger is subject to the fulfillment or written waiver by Parent
and the Company prior to the Closing of each of the following conditions:

        (a)  STOCKHOLDER APPROVAL.  Unless Merger Sub shall have acquired
    90 percent of the Shares, this Agreement shall have been duly adopted by the
    stockholders of the Company by the Company Requisite Vote. The parties
    understand, acknowledge and agree that any and all Company Shares acquired
    by Merger Sub pursuant to the Offer, or acquired in connection with the
    Stockholders Agreements, shall be voted for the Merger at the Company
    Shareholders Meeting.

        (b)  GOVERNMENTAL AND REGULATORY CONSENTS.  All approvals, consents and
    authorizations of, filings and registrations with, and applications and
    notifications to all Governmental Authorities required for the consummation
    of the Merger shall have been obtained or made and shall be in full force
    and effect and all waiting periods required by law shall have expired;
    PROVIDED, HOWEVER, that none of the preceding shall be deemed obtained or
    made if it shall require Parent or any of its Subsidiaries to waive any
    material rights or agree to any material limitations on its operations or to
    dispose of any material asset or collection of assets prior to, at, or after
    the Closing Date.

        (c)  NO INJUNCTION.  No Governmental Authority of competent jurisdiction
    shall have enacted, issued, promulgated, enforced or entered any statute,
    rule, regulation, judgment, decree, injunction or other order (whether
    temporary, preliminary or permanent) (individually, a "RESTRAINT" or
    collectively, "RESTRAINTS") which is in effect and restrains, enjoins or
    otherwise prohibits consummation of the Merger or the other transactions
    contemplated by this Agreement.

        (d)  OFFER.  Merger Sub shall have purchased Company Shares pursuant to
    the Offer.

                                  ARTICLE VIII
                                  TERMINATION

    8.01  TERMINATION.  This Agreement may be terminated, and the Merger may be
abandoned at any time prior to the Effective Time:

        (a)  MUTUAL CONSENT.  By the mutual consent of Parent and the Company.

        (b)  BREACH.  By Parent, on the one hand, or the Company, on the other
    hand, in the event of either: (i) a breach by the other party of any
    representation or warranty contained herein, which breach cannot be or has
    not been cured within 30 days after the giving of written notice to the
    breaching party of such breach; or (ii) a breach by the other party of any
    of the covenants or agreements contained herein, which breach cannot be or
    has not been cured within 30 days after the giving of written notice to the
    breaching party of such breach and, in the case of clauses (i) and (ii),
    which breach, individually or in the aggregate with other such breaches,
    would cause the conditions set forth in Annex A(c)(iii), in the case of a
    breach by the Company, not to be satisfied or is reasonably likely to
    prevent, materially delay or materially impair the ability of the

                                       36
<PAGE>
    Company, Merger Sub or Parent to consummate the Merger and the other
    transactions contemplated by this Agreement.

        (c)  DELAY.  By Parent or the Company in the event that the purchase of
    Shares pursuant to the Offer has failed to occur on or before February 28,
    2001, except to the extent that such failure arises out of or results from
    the knowing action or inaction of the party seeking to terminate pursuant to
    this Section 8.01(c) (which action or inaction constitutes a breach of this
    Agreement) and PROVIDED, FURTHER that either party may elect to extend the
    term of the Agreement until not later than April 30, 2001 (the "DROP DEAD
    DATE") if any applicable regulatory approvals required to be obtained to
    satisfy the condition set forth in Section 7.01(b) shall not have been
    obtained by February 28, 2001 but all other conditions to the Closing shall
    have been fulfilled or capable of being fulfilled by such date.

        (d)  NO REGULATORY APPROVAL.  (i) By Parent or the Company, if the
    approval of any Governmental Authority required for consummation of the
    Offer or Merger and the other transactions contemplated by this Agreement
    shall have been denied by final nonappealable action of such Governmental
    Authority, or such Governmental Authority shall have requested the permanent
    withdrawal of any application therefor.

        (e)  FAILURE TO RECOMMEND, ETC.  By Parent, if at any time prior to the
    purchase of Shares pursuant to the Offer, the Company's Board of Directors
    shall have failed to make its recommendation referred to in Section 6.03,
    withdrawn such recommendation or modified or changed such recommendation in
    a manner adverse to the interests of Parent.

        (f)  ACQUISITION PROPOSAL.  By Parent, if the Company or its Board of
    Directors shall take any of the actions described in clause (ii) of the
    proviso to the first sentence of Section 6.06(a).

        (g)  FAILURE TO SATISFY MINIMUM TENDER CONDITION.  By Parent or the
    Company in the event that the Minimum Tender Condition shall not have been
    satisfied 30 Business Days after all of the conditions set forth in
    Annex A, except for the Minimum Tender Condition, shall have been satisfied
    or waived.

    8.02  EFFECT OF TERMINATION AND ABANDONMENT.  In the event of termination of
this Agreement and the abandonment of the Merger pursuant to this Article VIII,
no party to this Agreement shall have any liability or further obligation to any
other party hereunder except (a) as set forth in Sections 8.03 and 9.01 and
(b) that termination will not relieve a breaching party from liability for any
willful breach of this Agreement.

    8.03  TERMINATION FEES.

        (a) The Company agrees to pay to Parent a cash fee of $22,500,000
    (i) if this Agreement is terminated by Parent pursuant to Sections 8.01(b),
    8.01(e) or 8.01(f) or by the Company or Parent pursuant to Section 8.01(c),
    if prior to the time of such termination, an Acquisition Proposal shall have
    been made to the Company or its stockholders or shall have become publicly
    known; provided, if the Agreement is terminated pursuant to
    Section 8.01(c), the Acquisition Proposal shall have been made or become
    known within the 60-day period immediately preceding the date of such
    termination; or (ii) if the Offer is terminated by Parent prior to the
    purchase of Shares pursuant to Section 8.01(g) and prior to the termination
    of the Offer an Acquisition Proposal shall have been made to the Company or
    its stockholders or shall have been made publicly known, and concurrently
    with such termination or within six months after such termination, either

           (x) the Company shall have entered into an agreement to engage in an
       Acquisition Transaction or an Acquisition Transaction approved by the
       Board of Directors of the Company shall have occurred, or

                                       37
<PAGE>
           (y) the Board of Directors of the Company shall have authorized,
       recommended or approved an Acquisition Transaction or shall have publicly
       announced an intention to authorize, recommend or approve an Acquisition
       Transaction.

        (b) Any payment required to be made pursuant to Section 8.03(a) shall be
    payable, without setoff, by wire transfer in immediately available funds to
    an account specified by Parent, not later than three Business Days after the
    date of termination of this Agreement which gives rise to the Company's
    obligation pursuant to Section 8.03(a) to make such payment. The payment by
    the Company of a fee pursuant to Section 8.03(a) which is based upon the
    Company's knowing and intentional breach of its representations, warranties,
    covenants or agreements shall be Parent's sole remedy with respect to such
    breach and Parent hereby waives any and all rights, claims and causes of
    action it may have against the Company with respect to such breach.
    Notwithstanding anything in this Agreement to the contrary, in no event
    shall the amounts payable by the Company under this Section 8.03 exceed
    $22,5000,000 in the aggregate.

        (c) Parent agrees to pay the Company a cash fee of $22,500,000:

           (i) if prior to the termination of this Agreement pursuant to
       Section 8.01(c) an Antitrust Authority obtains a non-appealable, final
       injunction enjoining consummation of the Merger or an Antitrust Authority
       obtains a preliminary injunction enjoining the Merger following an
       evidentiary hearing on the merits at which Parent and the Company have
       been afforded an opportunity to present in court testimony from fact and
       expert witnesses;

           (ii) if after the Drop Dead Date, Parent terminates this Agreement
       and at such time (A) an Antitrust Authority shall have commenced an
       injunctive action seeking to enjoin consummation of the Merger or
       asserted in writing an intention to file such an injunctive action,
       (B) the Company shall have complied, and shall be in compliance with, its
       covenants set forth in Section 6.07, and (C) all of the conditions set
       forth in Annex A(c)(iii) shall have been satisfied by the Company;

           (iii) if after the Drop Dead Date, the Company shall terminate this
       Agreement pursuant to Section 8.01(c) and at such time (A) an Antitrust
       Authority shall have commenced an injunctive action seeking to enjoin
       consummation of the Merger or asserted in writing an intention to file
       such an injunctive action, (B) Parent shall not be contesting such
       injunctive action in good faith with a reasonable belief that Parent will
       prevail, (C) the Company shall have complied, and shall be in compliance
       with, its covenants set forth in Section 6.07, and (D) all of the
       conditions set forth in Annex
       A(c)(iii) shall have been satisfied by the Company; or

           (iv) if at any time after 90 days from the Drop Dead Date, the
       Company shall terminate this Agreement pursuant to Section 8.01(c) and at
       such time (A) an Antitrust Authority shall have commenced an injunctive
       action seeking to enjoin consummation of the Merger or asserted in
       writing an intention to file such an injunctive action, (B) the Company
       shall have complied, and shall be in compliance with, its covenants set
       forth in Section 6.07(c), and (C) all of the conditions set forth in
       Annex A(c)(iii) shall have been satisfied by the Company.

        (d) Any payment required to be made under paragraph (c) above shall be
    payable, without setoff, by wire transfer in immediately available funds to
    an account specified by the Company, not later than three Business Days
    following such termination.

        (e) Each party acknowledges that the agreements contained in this
    Section 8.03 are an integral part of the transactions contemplated by this
    Agreement and that, without these agreements, the parties would not have
    entered into this Agreement; accordingly, if a party fails to pay promptly
    any amount due pursuant to this Section 8.03, and, in order to obtain such
    payment, the recipient party commences a suit which results in a judgment
    against the payor party for the

                                       38
<PAGE>
    payment set forth in this Section 8.03, the payor party shall pay to the
    recipient party its costs and expenses (including attorneys' fees) in
    connection with such suit, together with interest on any amount due pursuant
    to this Section 8.03 from the date such amount became payable until the date
    of such payment at the prime rate of Citibank N.A. in effect on the date
    such payment was required to be made plus two (2) percent.

    8.04  CHANGES IN FORBEARANCES.  In the event that

        (a) the Drop Dead Date has occurred, (b) neither party has terminated
    this Agreement, and (c) all of the conditions set forth in
    Annex A(c)(iii) have been satisfied by the Company other than any condition
    requiring any approval, consent, or authorization of any Antitrust
    Authority, the Company shall not be required to comply with any of the
    covenants specified in the following sections of this Agreement:
    Section 5.01(a)(ii)(A) (new lines of business), Section 5.01(a)(ii)(B)
    (capital expenditures), but not in excess of an additional $8,000,000 in the
    aggregate, Section 5.01(d) (compensation and employment), and
    Section 5.019(m) (commitments, as they relate to the covenants listed
    above).

                                   ARTICLE IX
                                 MISCELLANEOUS

    9.01  SURVIVAL.  No representations or warranties contained in this
Agreement shall survive the Effective Time or termination of this Agreement. The
agreements of the parties contained in Sections 6.04, 8.02 and 8.03 and in this
Article IX shall survive the termination of this Agreement.

    9.02  WAIVER; AMENDMENT.  Prior to the Effective Time, any provision of this
Agreement may be (a) waived by the party benefited by the provision in a writing
signed by such party, or (b) amended or modified at any time, by an agreement in
writing between the parties hereto and executed in the same manner as this
Agreement, except that after adoption of this Agreement by the stockholders of
the Company, no amendment may be made which under applicable law would require
further approval of such stockholders without obtaining such required further
approval.

    9.03  COUNTERPARTS.  This Agreement may be executed in one or more
counterparts, each of which shall be deemed to constitute an original.

    9.04  GOVERNING LAW AND VENUE.  This Agreement shall be governed by, and
interpreted in accordance with, the laws of the State of Delaware (without
regard to the conflicts of laws principles thereof). The parties hereby
irrevocably submit to the jurisdiction of the Federal courts of the United
States of America and the state courts of the State of Delaware, in each case
located in the State of Delaware, solely in respect of the interpretation and
enforcement of the provisions of this Agreement and of the documents referred to
in this Agreement, and in respect of the transactions contemplated hereby, and
hereby waive, and agree not to assert, as a defense in any action, suit or
proceeding for the interpretation or enforcement hereof or thereof or of any
such document, that it is not subject thereto or that such action, suit or
proceeding may not be brought or is not maintainable in said courts or that the
venue thereof may not be appropriate or that this Agreement or any such document
may not be enforced in or by such courts, and the parties hereto irrevocably
agree that all claims with respect to such action or proceeding shall be heard
and determined in such a Delaware Federal or state court. The parties hereby
consent to and grant any such court jurisdiction over the Person of such parties
and over the subject matter of such dispute.

    9.05  EXPENSES.  Whether or not the Merger is consummated, each party hereto
will bear all expenses incurred by it in connection with this Agreement, and the
transactions contemplated hereby, except that each of the Company and Parent
shall bear one-half of the costs and expenses of filing, printing and
distributing the Company Proxy Statement and related documents.

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<PAGE>
    9.06  NOTICES.  All notices, requests and other communications hereunder to
a party shall be in writing and shall be deemed given (a) on the date of
delivery, if personally delivered or telecopied (with confirmation), (b) on the
first Business Day following the date of dispatch, if delivered by a recognized
next-day courier service, or (c) on the third Business Day following the date of
mailing, if mailed by registered or certified mail (return receipt requested),
in each case to such party at its address or telecopy number set forth below or
such other address or numbers as such party may specify by notice to the parties
hereto.

       If to the Company, to:
       4045 Campbell Avenue
       Menlo Park, California 94025
       Attention: General Counsel
       Facsimile: (650) 752 - 1978

        With a copy to:

       Orrick, Herrington & Sutcliffe LLP
       Old Federal Reserve Bank Building
       400 Sansome Street
       San Francisco, California 94111
       Attention: Richard V. Smith, Esq.
       Facsimile: (415) 773-5759

       If to Parent or Merger Sub, to:
       4225 Amon Carter Blvd., MD 3204
       Fort Worth, Texas 76155
       Attenton: Chief Financial Officer
       With a copy to: General Counsel
       Facsimile: (817) 967-4911

       With a copy to:

       Fried, Frank, Harris, Shriver & Jacobson
       One New York Plaza
       New York, New York 10004
       Attention: Charles M. Nathan, Esq.
       Facsimile: (212) 859-4000

    9.07  ENTIRE UNDERSTANDING; NO THIRD-PARTY BENEFICIARIES.  This Agreement
and the Confidentiality Agreement and the documents referred to herein and
therein represent the entire understanding of the parties hereto with reference
to the transactions contemplated hereby and thereby and such agreements
supersede any and all other oral or written agreements heretofore made. Except
for Section 6.10, insofar as such Section expressly provides certain rights to
the Indemnified Parties named therein, nothing in this Agreement, expressed or
implied, is intended to confer upon any Person, other than the parties hereto or
their respective successors and permitted assigns, any rights, remedies,
obligations or liabilities under or by reason of this Agreement.

    9.08  SEVERABILITY.  The provisions of this Agreement shall be deemed
severable and the invalidity or unenforceability of any provision shall not
affect the validity or enforceability of the other provisions hereof. If any
provision of this Agreement, or the application thereof to any Person or any
circumstance, is invalid or unenforceable, (a) a suitable and equitable
provision shall be substituted therefor in order to carry out, so far as may be
valid and enforceable, the intent and purpose of such invalid or unenforceable
provision and (b) the remainder of this Agreement and the application of such
provision to other Persons or circumstances shall not be affected by such
invalidity or unenforceability,

                                       40
<PAGE>
nor shall such invalidity or unenforceability affect the validity or
enforceability of such provision, or the application thereof, in any other
jurisdiction.

    9.09  ASSIGNMENT.  Neither this Agreement nor any of the rights, interests
or obligations hereunder shall be assigned or delegated, in whole or in part
(except by operation of law), by any of the parties hereto without the prior
written consent of each other party hereto, except that Parent and Merger Sub
may assign or delegate in their sole discretion any or all of their rights,
interests or obligations under this Agreement to any, direct or indirect,
wholly-owned subsidiary of Parent, but no such assignment shall relieve Parent
of any of its obligations hereunder. Subject to the preceding sentence, this
Agreement shall be binding upon, inure to the benefit of and be enforceable by,
the parties hereto and their respective successors and assigns.

    9.10  ENFORCEMENT.  The parties agree that irreparable damage would occur in
the event that any of the provisions of this Agreement were not performed in
accordance with their terms or were otherwise breached. It is accordingly agreed
that the parties hereto shall be entitled to an injunction or injunctions to
prevent breaches of this Agreement and to enforce specifically the terms and
provisions of this Agreement, this being in addition to any other remedy to
which they are entitled at law or in equity.

    9.11  INTERPRETATION.  When a reference is made in this Agreement to a
Recital, Section, Exhibit or Schedule, such reference shall be to a Recital or
Section of, or Exhibit or Schedule to, this Agreement unless otherwise
indicated. The table of contents and headings contained in this Agreement are
for reference purposes only and are not part of this Agreement. Whenever the
words "include," "includes" or "including" are used in this Agreement, they
shall be deemed followed by the words "without limitation".

                                       41
<PAGE>
    IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed in counterparts by their duly authorized officers, all as of the day
and year first above written.

<TABLE>
<S>                                                       <C>  <C>
                                                          SABRE HOLDINGS CORPORATION

                                                          By:  /s/ WILLIAM J. HANNIGAN
                                                               ---------------------------------------
                                                               Name: William J. Hannigan
                                                               Title:  PRESIDENT

                                                          GETTHERE INC.

                                                          By:  /s/ GADI MAIER
                                                               ---------------------------------------
                                                               Name: Gadi Maier
                                                               Title:  PRESIDENT AND CEO

                                                          SABRE INC.

                                                          By:  /s/ WILLIAM J. HANNIGAN
                                                               ---------------------------------------
                                                               Name: William J. Hannigan
                                                               Title:  PRESIDENT
</TABLE>

(SIGNATURE PAGE TO MERGER AGREEMENT)

                                       42
<PAGE>
                                                                         ANNEX A

                            CONDITIONS TO THE OFFER

    The capitalized terms used in this Annex A have the meanings set forth in
the attached Agreement, except that the term "the Agreement" shall be deemed to
refer to the attached Agreement. Notwithstanding any other provision of the
Offer, Merger Sub shall not be obligated to accept for payment or pay for,
subject to Rule 14e-l(c) of the Exchange Act, any Company Shares, not
theretofore accepted for payment and may terminate or amend the Offer if
(a) that number of Company Shares, which would represent at least a majority of
the Company Shares entitled to vote that are outstanding on a fully diluted
basis after giving effect to the exercise or conversion of all Rights, shall not
have been validly tendered and not withdrawn immediately prior to the expiration
of the Offer (the "MINIMUM TENDER CONDITION"), (b) any applicable waiting period
under the HSR Act shall not have expired or been terminated prior to the
expiration of the Offer or (c) prior to the expiration of the Offer, any of the
following conditions exist or shall occur:

        (i)   Parent is unable to obtain any approval, consent, authorization or
    clearance from any or all Governmental Authorities as required for the
    consummation of the Merger or one of the preceding shall require Parent or
    any of its Subsidiaries to waive any material rights or agree to any
    material limitations on its operations or to dispose of any material asset
    or collection of assets prior to, at, or after the Closing Date;

        (ii)   A Governmental Authority of competent jurisdiction has enacted,
    issued, promulgated, enforced or entered any type of Restraint which is in
    effect and restrains, enjoins or otherwise prohibits consummation of the
    Merger or the purchase of the Company Shares under the Offer;

        (iii)  (A) the representations and warranties of the Company set forth
    in this Agreement shall have failed to be true and correct in any respect
    (in the case of any representation or warranty containing materiality or
    knowledge qualifiers) or in any material respect (in the case of those
    representations or warranties not containing materiality or knowledge
    qualifiers), as applicable as of the date of this Agreement and as of the
    date of the purchase of the Company Shares under the Offer as though made on
    and as of the date of the purchase of the Company Shares under the Offer
    (except that representations and warranties that by their terms speak as of
    the date of this Agreement or some other date shall be true and correct only
    as of such date); PROVIDED, HOWEVER, that if the condition set forth in this
    sentence cannot be satisfied due to occurrences, changes or events after the
    date of this Agreement that, taken as a whole, could not reasonably be
    expected to have a Material Adverse Effect on the Company, then such
    condition shall be deemed satisfied notwithstanding any such occurrences,
    changes or events. Parent and Merger Sub shall have received a certificate,
    dated as of the purchase of the Company Shares under the Offer, signed on
    behalf of the Company by the Chief Executive Officer and the Chief Financial
    Officer of the Company to such effect; or

    (B)  the Company shall have failed to perform in all material respects any
obligation required to be performed by it under the Agreement at or prior to the
purchase of the Company Shares under the Offer, and Parent shall have received a
certificate, dated as of the purchase of the Company Shares under the Offer,
signed on behalf of the Company by the Chief Executive Officer and the Chief
Financial Officer of the Company to such effect; or

        (iv)  the Agreement shall have been terminated in accordance with its
    terms.

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