MEMBERWORKS INC
S-3, 1999-04-27
BUSINESS SERVICES, NEC
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<PAGE>   1
    AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON APRIL 27, 1999.

                                                 Registration Statement No. 333-


                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549




                                    FORM S-3
                             REGISTRATION STATEMENT
                                      UNDER
                           THE SECURITIES ACT OF 1933


                            MEMBERWORKS INCORPORATED
             (Exact name of Registrant as specified in its charter)

                DELAWARE                           06-1276882
             (State or other                    (I.R.S. Employer
             jurisdiction of                   Identification No.)
             incorporation or
             organization)


                               9 WEST BROAD STREET
                               STAMFORD, CT 06902
                                 (203) 324-7635

  (Address, including zip code, and telephone number, including area code, of
                   Registrant's principal executive offices)

                                 GARY A. JOHNSON
                      PRESIDENT AND CHIEF EXECUTIVE OFFICER
                               9 WEST BROAD STREET
                               STAMFORD, CT 06902
                               TEL: (203) 324-7635

(Name, address, including zip code and telephone number, including area code, of
                               agent for service)


   APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC: From time to
   time after this Registration Statement becomes effective. If the only
   securities being registered on this Form are being offered pursuant to
   dividend or interest reinvestment plans, please check the following box. |_|

   If any of the securities being registered on this Form are to be offered on a
delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, other than securities offered only in connection with dividend or interest
reinvestment plans, check the following box. |x|

   If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, please check the following box
and list the Securities Act registrations statement number of the earlier
effective registration statement for the same offering. |_|

   If this Form is a post-effective statement amendment filed pursuant to Rule
462(c) under the Securities Act, check the following box and list the Securities
Act, check the following box and list the Securities Act registration statement
number of the earlier effective registration statement for the same offering.
|_|

   If delivery of the Prospectus is expected to be made pursuant to Rule 434, 
please check the following box. |_|


                         CALCULATION OF REGISTRATION FEE

<TABLE>
<CAPTION>
                                                                               PROPOSED MAXIMUM           AMOUNT OF
       TITLE OF SHARES TO BE REGISTERED          AMOUNT TO BE REGISTERED   AGGREGATE OFFERING PRICE   REGISTRATION FEE

<S>                                              <C>                       <C>                        <C>    
Common Stock, par value $0.01 per share. . . .        41,666 Shares        $1,570,325                 $436.55
</TABLE>


         THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE
     OR DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE
     REGISTRANT SHALL FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT
     THIS REGISTRATION STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE
     WITH SECTION 8(A) OF THE SECURITIES ACT OF 1933, AS AMENDED, OR UNTIL THE
     REGISTRATION STATEMENT SHALL BECOME EFFECTIVE ON SUCH DATE AS THE
     COMMISSION, ACTING PURSUANT TO SAID SECTION 8(A), SHALL DETERMINE.
     NEITHER THE SECURITIES AND EXCHANGE COMMISSION NOR ANY STATE SECURITIES
     COMMISSION HAS APPROVED OR DISAPPROVED OF THESE SECURITIES OR PASSED UPON
     THE ACCURACY OR ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO THE     
     CONTRARY IS A CRIMINAL OFFENSE.
        

                 The date of this prospectus is April 27, 1999.

<PAGE>   2
                   Subject to completion dated April 27, 1999



                                  41,666 Shares

                            MEMBERWORKS INCORPORATED

                                  Common Stock

         The 41,666 shares of common stock of MemberWorks Incorporated, a
Delaware corporation, offered by this prospectus were issued in connection with
the merger of a wholly-owned subsidiary of MemberWorks with and into
Quota-Phone, Inc., a New York corporation, which was consummated on April 9,
1999. Certain former stockholders of Quota-Phone or their representatives may
sell the shares from time to time as described in this prospectus under
"Selling Stockholders." As part of the merger, MemberWorks has agreed to
register the shares under the Securities Act of 1933, as amended. MemberWorks
will not receive any of the proceeds from the sale of the shares by the selling
stockholders. See "Use of Proceeds."

         The selling stockholders may from time to time sell the shares covered
by this prospectus on the Nasdaq National Market in ordinary brokerage
transactions, in negotiated transactions, or otherwise, at market prices
prevailing at the time of sale or at negotiated prices. See "Plan of
Distribution." The shares are quoted on the Nasdaq National Market under the
symbol "MBRS".

THE SHARES OFFERED BY THIS PROSPECTUS INVOLVE A HIGH DEGREE OF RISK. SEE "RISK
FACTORS" BEGINNING ON PAGE 4.




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<PAGE>   3
                                TABLE OF CONTENTS

                                                                            PAGE
                                                                            
Where You Can Find More Information                                           3 
Risk Factors                                                                  4 
Use of Proceeds                                                              12 
Selling Stockholders                                                         12
Plan of Distribution                                                         12
Legal Matters                                                                14
Experts                                                                      14
                                                                            
                       WHERE YOU CAN FIND MORE INFORMATION

     We file annual, quarterly and special reports, proxy statements and other
information with the SEC. You may read and copy any document we file at the
SEC's public reference rooms in Washington, D.C., New York, New York and
Chicago, Illinois. Please call the SEC at 1-800-SEC-0330 for further information
on the public reference rooms. Our SEC filings are also available to the public
at the SEC's web site at http://www.sec.gov.

     The SEC allows us to incorporate by reference the information that we file
with the SEC, which means that we can disclose important information to you by
referring you to those documents. The information incorporated by reference is
considered to be part of this prospectus, and information that we file later
with the SEC will automatically update and supersede this information. We
incorporate by reference the documents listed below and any future filings (File
No. 0-21527) we make with the SEC under Sections 13(a), 13(c), 14 or 15(d) of
the Securities Exchange Act of 1934:

     a.  our annual report on Form 10-K for the fiscal year ended June 30, 1998;

     b. our quarterly reports on Form 10-Q, for the fiscal quarters ended
     September 30, 1998 and December 31, 1998; and

     c. the description of our capital stock contained in our registration
     statement on Form 8-A, dated October 11, 1996, and any amendments or
     reports filed for the purpose of updating that description.

     You may request a copy of these filings, at no cost, by writing or
telephoning us at the following address:

                  MemberWorks Incorporated
                  9 West Broad Street
                  Stamford, CT 06902
                  203-324-7635
                  Attention: George W. M. Thomas

         This prospectus is part of a registration statement we filed with the
SEC. You should rely only on the information or representations provided in this
prospectus. We have not authorized anyone to provide information other than the
information provided in this prospectus. We are not making an offer of these
securities in any state where the offer is not permitted. You should not assume
that the information in this prospectus is accurate as of any date other than
the date on the front of this document.


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<PAGE>   4
                                  RISK FACTORS

         From time to time, information provided by Memberworks or statements
made by its employees may contain forward-looking information. Our actual
future results may differ materially from the projections or suggestions made
in such forward-looking information as a result of various potential risks and
uncertainties, including, but not limited to, the factors discussed below.

MEMBERWORKS HAS A HISTORY OF OPERATING LOSSES. THERE CAN BE NO ASSURANCE THAT
WE WILL MAINTAIN PROFITABILITY IN THE FUTURE.    

         MemberWorks has historically incurred significant operating losses. As
of December 31, 1998, we had an accumulated deficit of approximately $40.5
million. For fiscal years 1998 and 1997, we reported net income of approximately
$3.1 million and a net loss of approximately $3.9 million, respectively.
Although we have experienced revenue growth in recent periods, these growth
rates may not be sustainable and are not indicative of future operating results.
There can be no assurance that we will maintain profitability in the future.

THE SEC MAY ADOPT CHANGES IN ACCOUNTING RULES GOVERNING HOW REVENUES ARE
RECOGNIZED. SOME CHANGES COULD HAVE A MATERIAL ADVERSE EFFECT ON OUR REPORTED
REVENUES.

         On September 28, 1998, the SEC issued a press release and stated the
"SEC will formulate and augment new and existing accounting rules and
interpretations covering revenue recognition, restructuring reserves,
materiality, and disclosure" for all publicly traded companies. Until such time
as the SEC staff issues those interpretative guidelines, it is unclear what, if
any, impact such interpretative guidance will have on our current accounting
practices. However, the potential changes in accounting practice being
considered by the SEC staff could have a material impact on the manner in which
we recognize revenue.

         Prior to the SEC's announcement, we asked the SEC staff whether their
views regarding the timing of revenue recognition for companies such as ours
that sell services has changed in the wake of Cendant Corporation's agreement
with the SEC to modify its revenue recognition practices. We have requested the
SEC staff's comment on, and have provided the SEC staff with information
demonstrating the continued appropriateness of, our revenue recognition
practices. We have consistently followed these practices in accordance with
generally accepted accounting practices and with the concurrence of
PricewaterhouseCoopers LLP, our independent accountants. Following this review
and several discussions with the SEC staff, the staff has not objected, except
as noted below, to our decision to continue, for the time being, to follow our
revenue recognition practices. The staff did request that we change, and we have
changed, our method of accounting for printing and mailing of membership
materials, beginning as of July 1, 1998. We recorded a $3.4 million expense in
the first quarter of fiscal 1999, reflecting the cumulative effect of this
change in accounting principle. We cannot assure you, however, that any rules
adopted by the SEC relating to the recognition of revenues will 

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<PAGE>   5
not require us to change our accounting for revenue recognition or otherwise
adversely affect our results of operations.

OUR MARKETING EFFORTS DEPEND ON CUSTOMER LISTS SUPPLIED BY OUR CLIENTS.
WE CANNOT ASSURE THAT OUR CLIENTS WILL CONTINUE TO PROVIDE US THESE LISTS. 

         If our customers limit or stop providing us with those lists, our
marketing efforts would be hampered. We obtain substantially all of the
information necessary to MemberWorks' marketing efforts from customer lists
supplied by our clients. Clients provide the lists to us for use in marketing a
single, specific program which has been pre-approved by the client. As a
result, our ability to market a new program to an existing customer base or an
existing program to a new customer base is dependent on first obtaining
approval from a client. There can be no assurance that we will continue to
obtain such approvals. If clients limit the use of the customer lists, our
marketing efforts would be hampered.

ALMOST HALF OF OUR REVENUE LAST YEAR WAS FROM CUSTOMER LISTS SUPPLIED BY THREE
CLIENTS. THE LOSS OF ANY OF THOSE KEY CLIENTS WOULD HAVE A MATERIAL ADVERSE
EFFECT ON FUTURE RESULTS.

         Approximately 49.5% of our revenues for the year ended June 30, 1998
was attributable to members solicited from the customer lists provided by three
key clients. There can be no assurance that one or more of our key or other
clients will not terminate their relationship with us or that clients will
provide additional customer lists to us for use in further marketing new or
existing membership programs.

         Termination or expiration of a key client relationship could have a
material adverse effect on the future revenues from existing programs of which
that client's customers are members and on our ability to further market new or
existing programs through that client.

OUR PROFITABILITY DEPENDS ON MEMBERSHIP RENEWALS. CANCELLATIONS WOULD IMPAIR OUR
PROFITABILITY.

         We generally incur losses and negative cash flow during the initial
year of an individual membership program, as compared to renewal years, due
primarily to higher marketing costs associated with initial member procurement.
In addition, we experience a higher percentage of cancellations during the
initial membership period as compared to renewal periods. During an initial
annual membership term or renewal term, a member may cancel his or her
membership in the program, generally for a refund of the membership fee for
that period. Accordingly, the profitability of each of our programs depends on
recurring and sustained membership renewals.

OUR OPERATING RESULTS FLUCTUATE FROM QUARTER TO QUARTER.

         Our quarterly revenues, expenses and operating results have varied
significantly in the past and are likely to vary significantly from quarter to
quarter in the future. Factors which affect our financial results include:

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<PAGE>   6
- -        the timing and cancellation of customer orders;

- -        our ability to introduce new programs on a timely basis;

- -        the introduction of programs by our competitors;

- -        market acceptance of our and our clients' membership programs
         generally;

- -        the timing of investments in program development;

- -        personnel changes;

- -        the demand for membership programs generally;

- -        the mix of programs we offer;

- -        unanticipated service interruptions;

- -        increased costs associated with expansion of operations;

- -        the availability of vendors to support offered programs;

- -        the rate of renewal by existing members of programs;

- -        the level of enthusiasm for health and fitness, travel, entertainment
         and leisure activities, and other lifestyle elements underlying the
         programs; and

- -        competitive pressures on selling prices.

         Many of these factors are beyond our control. Because we determine our
expenditure levels in advance of each quarter, our ability to reduce costs
quickly in response to any revenue shortfall is limited, and thus operating
results would be adversely affected if projected revenues for a given quarter
are not achieved. There can be no assurance that future acquisitions, such as
the acquisition of Quota-Phone, and others, if any, by us will not have an
adverse effect upon our results of operations, particularly in quarters
immediately following consummation of those transactions, while the operations
of the acquired business are being integrated into our operations.

WE MAY BE UNABLE TO COMPETE WITH OTHER COMPANIES IN OUR INDUSTRY THAT HAVE
FINANCIAL OR OTHER ADVANTAGES.

         We believe that the principal competitive factors in the membership
services industry include the ability to identify, develop and offer innovative
service programs, the quality and breadth of service programs offered, price and
marketing expertise. Our competitors, including large retailers, travel
agencies, insurance companies and financial service institutions, some of which
have substantially larger customer bases and greater financial and other
resources than we do, offer membership programs which provide services similar
to, or which directly compete with, those provided by us. There can be no
assurance that: 

- -        our competitors will not increase their emphasis on programs similar to
         those we offer and more directly compete with us, or

- -        our competitors will not provide programs comparable or superior to
         those we provide at lower membership prices, or

- -        our competitors will not adapt more quickly than us to evolving
         industry trends or changing market requirements, or

                                      6
<PAGE>   7
- -        new competitors will not enter the market, or

- -        other businesses will not themselves introduce competing programs.

         Any increased competition may result in price reductions, reduced gross
margins and loss of market share, any of which could have a material adverse 
effect on our business, financial condition and results of operations.
Additionally, because contracts between clients and program providers are often
exclusive with respect to a particular service, potential clients may be
prohibited from contracting with us to promote a program if the services we
provide are similar to, or merely overlap with, the services provided by an
existing program of a competitor.

OUR BUSINESS DEPENDS ON NEW PROGRAM INTRODUCTIONS. IF WE FAIL TO INTRODUCE NEW
PROGRAMS THAT ARE POPULAR, OUR BUSINESS WOULD SUFFER.

         Our business is substantially dependent on our ability to develop and
successfully introduce new programs which generate consumer interest. Failure to
introduce new programs in a timely manner could result in our competitors
acquiring additional market share for a program in a particular area of consumer
interest. In addition, the introduction or announcement of new programs by us or
by others could render existing programs uncompetitive or obsolete, or result in
a delay or decrease in orders for existing programs as customers evaluate new
programs or select the new programs as an alternative to existing programs.
Therefore, the announcement or introduction of new programs by us or others, or
our failure to introduce new programs which have broad consumer appeal, could
have a material adverse effect on our business, financial condition and results
of operations.

WE DEPEND ON VENDORS AND TELEMARKETERS TO MARKET OUR PROGRAMS. THESE VENDORS AND
TELEMARKETERS MAY TERMINATE THEIR RELATIONSHIP WITH US, AND WE CANNOT CONTROL
THE LEVEL AND THE QUALITY OF THE SERVICE THEY PROVIDE. ANY SERVICE INTERRUPTION
OR QUALITY PROBLEMS WOULD ADVERSELY EFFECT US.

         We depend on independent vendors to provide most program products and
services to members and on telemarketers to market our programs to prospective
members. The vendors and telemarketers operate pursuant to agreements with us
that may be terminated by the vendor or telemarketer with limited prior notice.
There can be no assurance that, in the event a vendor or telemarketer ceases
operations, or terminates, breaches or chooses not to renew its agreement with
us, a replacement vendor or telemarketer could be retained on a timely basis, if
at all. In addition, vendors and telemarketers are independent contractors and
the level and quality of services provided is outside our control. Any service
interruptions, delays or quality problems could result in customer
dissatisfaction and membership cancellations, which could have a material
adverse effect on our business, financial condition and results of operations.



                                      7
<PAGE>   8


OUR FUTURE SUCCESS DEPENDS ON PROGRAMS WE MARKET THROUGH CREDIT CARD ISSUERS. A
DOWNTURN IN THAT INDUSTRY WOULD ADVERSELY EFFECT US.

         Our future success is dependent in large part on continued demand for
our programs from businesses within the industries served by us. In particular,
programs marketed through our credit card issuer clients accounted for
substantially all of our revenues in fiscal 1998. A significant downturn in the
credit card industry or a trend in that industry to reduce or eliminate its use
of membership programs would have a material adverse effect on our business,
financial condition and results of operations.

WE HAVE GROWN RAPIDLY IN THE LAST FEW YEARS. WE CANNOT ASSURE OUR ABILITY TO
MANAGE FUTURE GROWTH.

         We have recently experienced a period of rapid growth that has placed
significant demands on our management and other resources, and continued growth,
if any, could continue to place significant demands on such resources. Net sales
increased from approximately $9.4 million in fiscal 1992 to $120.8 million in
fiscal 1998. In addition, the number of employees increased from 76 to
approximately 661 during the same period. Our ability to compete effectively and
to manage future growth, if any, will depend on our ability to continue to
implement and improve operational, financial and management information systems
on a timely basis and to expand, train, motivate and manage its work force.
There can be no assurance that our personnel, systems, procedures and controls
will be adequate to support our operations, and the failure to support our
operations effectively could have a material adverse effect on our business,
financial condition and results of operations.

OUR PROGRAMS FACE INCREASING COMPETITION FROM NEW FORMS OF DIRECT MARKETING.

         Providers of membership service programs compete for client marketing
budget dollars with other marketing activities and, in particular, other forms
of direct marketing activities, such as direct mail. In recent years, there have
been significant advances in new forms of direct marketing, such as the
development of interactive shopping and data collection through television, the
Internet and other media. Many industry experts predict that electronic
interactive commerce, such as shopping and information exchange via the World
Wide Web, will proliferate significantly in the foreseeable future. To the
extent such proliferation occurs, it could have a material adverse effect on the
demand for membership service programs. Furthermore, as the telemarketing
industry continues to grow, the effectiveness of telemarketing, which is our
major means of marketing our programs, as a direct marketing tool may decrease
as a result of increased consumer resistance to telemarketing in general.

INTRODUCING NEW PROGRAMS REQUIRES SIGNIFICANT INVESTMENTS. WE MAY NOT HAVE
ENOUGH FINANCIAL RESOURCES TO MEET ALL OF OUR NEEDS.

         We typically incur high costs in the year a program is introduced.
Principal elements of these costs relate to hiring personnel, developing program
content, contracting with vendors, drafting, testing and refining telemarketing
scripts and creating 


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<PAGE>   9
membership kits for mailing to potential new program members. We must incur
costs to market programs to each potential member, regardless of whether that
individual actually becomes a paying member. Our capital base is smaller than
that of many of our competitors, and there can be no assurance that our cash
resources will be able to sustain our business, particularly if we experience a
reduction in revenues for a prolonged period or if we face substantial
unexpected capital requirements. To the extent that such cash resources are
insufficient to fund our activities, additional funds will be required. There
can be no assurance that additional financing will be available on reasonable
terms or at all. If additional capital is raised through the sale of additional
equity or convertible debt securities, dilution to our stockholders would occur.

WE EXPECT TO GROW THROUGH ACQUISITIONS. THESE ACQUISITIONS MAY NOT BE
PROFITABLE.

         As part of our growth strategy, we currently intend to expand through
the acquisition of other businesses or products. We regularly review potential
acquisitions and business alliances, some of which may be material. There can be
no assurance that acquired businesses will be profitable.

WE RELY ON OUR COMPUTER AND COMMUNICATION SYSTEMS. IF SUCH SYSTEMS FAIL OR ARE
UNABLE TO KEEP PACE WITH TECHNOLOGICAL ADVANCES, OUR BUSINESS WOULD SUFFER.

         Our business is highly dependent on our computer and telecommunications
systems and any temporary or permanent loss of either system, for whatever
reason, could have a material adverse effect on our business, financial
condition and results of operations. In addition, the technologies on which we
are dependent to compete effectively and meet our clients' needs are rapidly
evolving and in many instances are characterized by short product life cycles or
innovation. As a result, we are dependent on ongoing, significant investment in
advanced computer and telecommunications technology, including automated call
distributors and digital switches, and our ability to anticipate and adapt to
technological shifts. There can be no assurance that we will be successful in
anticipating or adapting to technological changes or in selecting and developing
new and enhanced technology on a timely basis.

WE DEPEND ON THE TELEPHONE SERVICES THROUGH WHICH WE MARKET OUR PRODUCTS. AN
INTERRUPTION OF, OR AN INCREASE IN THE BILLING RATE FOR, SUCH SERVICES WOULD
ADVERSELY AFFECT OUR BUSINESS.

         We market and service our programs primarily telephonically, and
accordingly, our business is highly dependent on telephone services provided by
various local and long distance telephone companies. Any significant
interruption in telephone services could adversely affect us. Additionally,
limitations on the ability of telephone companies to provide us with increased
capacity that may be required in the future, if any, could adversely affect our
business, financial condition and results of operations. Rate increases imposed
by these telephone companies will increase our operating expenses and could
have a material adverse effect our on business, financial condition and results
of operations.

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<PAGE>   10
WE DEPEND ON KEY EXECUTIVE AND MARKETING PERSONNEL. A LOSS OF SUCH PERSONNEL
WOULD NEGATIVELY IMPACT OUR OPERATIONS.

         We are highly dependent on the members of our management and marketing
staff, the loss of one or more of whom could have a material adverse effect on
us. In addition, we believe that our future access will depend in large part
upon our ability to attract and retain highly skilled managerial and marketing
personnel, particularly as we expand our activities. We face significant
competition for such personnel, and there can be no assurance that we will be
successful in hiring or retaining the personnel we require for continued growth,
if any. The failure to hire and retain such personnel could have a material 
adverse effect on our business, financial condition and results of operations.

OUR INDUSTRY IS INCREASINGLY SUBJECT TO FEDERAL AND STATE GOVERNMENT REGULATION.
SUCH REGULATION COULD HINDER OUR OPERATIONS AND INCREASE OUR OPERATING COSTS.

         The primary means which we use to market our programs is telemarketing.
The telemarketing industry has become subject to an increasing amount of Federal
and state regulation as well as general public scrutiny in the past several
years. For example, the Federal Telephone Consumer Protection Act of 1991 limits
the hours during which telemarketers may call consumers and prohibits the use of
automated telephone dialing equipment to call certain telephone numbers.
Additionally, the Federal Telemarketing and Consumer Fraud and Abuse Prevention
Act of 1994 and Federal Trade Commission ("FTC") regulations promulgated
thereunder, prohibit deceptive, unfair or abusive practices in telemarketing
sales. Both the FTC and state attorneys general have authority to prevent
telemarketing activities deemed by them to be "unfair or deceptive acts or
practices." Further, some states have enacted laws and others are considering
enacting laws targeted directly at regulating telemarketing practices, and there
can be no assurance that any such laws, if enacted, will not adversely affect or
limit our current or future operations. Compliance with these regulations is
generally the responsibility of us, and we could be subject to a variety of
enforcement or private actions for any failure to comply with such regulations.
Our provision of membership programs requires us to comply with certain state
regulations, changes in which could materially increase our operating costs
associated with complying with such regulations. The risk of noncompliance by us
with any rules and regulations enforced by a Federal or state consumer
protection authority may subject us or our management to fines or various forms
of civil or criminal prosecution, any of which could materially adversely affect
our business, financial condition and results of operations. Also, the media
often publicizes perceived noncompliance with consumer protection regulations
and violations of notions of fair dealing with consumers, and the membership
programs industry is susceptible to peremptory charges by the media of
regulatory noncompliance and unfair dealing.

WE MAY BE UNABLE TO ACHIEVE YEAR 2000 COMPLIANCE.

         Although management believes our systems will be Year 2000 compliant,
we have begun developing contingency plans to address any possible system
failures. Because we use multiple vendors to process our billing transactions,
our external risk is mitigated as vendors may be used interchangeably. However,
there can be no assurance 


                                      10
<PAGE>   11
that these, or other companies on which we rely will be timely converted or that
any such failure to convert would not have an adverse effect on our systems and
operations.

THE MARKET PRICE OF OUR COMMON STOCK COULD FALL AS A RESULT OF THIS MERGER.

         Sales of substantial amounts of shares of common stock in the public
market following this merger could adversely affect the market price of the
common stock. As of April 26, 1999 we had 15,716,282 shares of common stock
outstanding.

OFFICERS AND DIRECTORS CAN CONTROL CORPORATE ACTIONS DUE TO THEIR COMBINED
OWNERSHIP OF 36% OF THE OUTSTANDING COMMON STOCK.

         Our officers and directors and their affiliates beneficially own
approximately 36% of our outstanding common stock. These stockholders, acting
together, would have the ability to significantly influence the election of
directors and also may have the ability to determine the outcome of corporate
actions requiring stockholder approval. This concentration of ownership also
may have the effect of delaying or preventing a change in control.            

THE ANTI-TAKEOVER PROVISIONS IN OUR COMPANY CHARTER MAY PREVENT A TRANSACTION
THAT IS IN THE BEST INTEREST OF THE STOCKHOLDERS.

         Our Restated Certificate of Incorporation (the "Charter") requires that
any action required or permitted to be taken by MemberWorks' stockholders must
be effected at a duly called annual or special meeting of stockholders and may
not be effected by any consent in writing, and requires reasonable advance
notice by a stockholder of a proposal or director nomination which such
stockholder desires to present at any annual or special meeting of stockholders.
Special meetings of stockholders may be called only by the Chairman of the
Board, the Chief Executive Officer or, if none, the President of MemberWorks or
by the board of directors. The Charter provides for a classified board of
directors, and members of the board of directors may be removed only for cause
upon the affirmative vote of holders of at least two-thirds of the shares of
capital stock of MemberWorks entitled to vote. In addition, shares of preferred
stock may be issued in the future without further stockholder approval and upon
such terms and conditions, and having such rights, privileges and preferences,
as the board of directors may determine. The rights of the holders of common
stock will be subject to, and may be adversely affected by, the rights of any
holders of preferred stock that may be issued in the future. We have no present
plans to issue any shares of preferred stock. In addition, MemberWorks is
subject to the anti-takeover provisions of Section 203 of the Delaware General
Corporation Law which prohibits MemberWorks from engaging in a "business
combination" with an "interested stockholder" for a period of three years after
the date of the transaction in which the person became an interested
stockholder, unless the business combination is approved in a prescribed manner.
These provisions, and other provisions of the Charter, may have the effect of
deterring hostile takeovers or delaying or preventing changes in control or
management of MemberWorks, including transactions in which stockholders might
otherwise receive a premium for their shares over then 


                                      11
<PAGE>   12
current market prices. In addition, these provisions may limit the ability of
stockholders to approve transactions that they may deem to be in their best
interests.

WE ARE UNLIKELY TO PAY A DIVIDEND ON THE COMMON STOCK.

         We do not anticipate paying any cash dividends on the common stock in
the foreseeable future.

                                 USE OF PROCEEDS

         We will not receive any proceeds from the sale of shares by the selling
stockholders.

                              SELLING STOCKHOLDERS

         The selling stockholders hold shares that were issued by MemberWorks in
our acquisition of Quote-Phone, Inc. If all shares offered by the selling
stockholders are sold, the selling stockholders will no longer own any shares.
The selling stockholders have not held any positions or offices with, been
employed by, or otherwise had a material relationship with MemberWorks within
the last three years.

         The information in the following table provides certain information
with respect to the shares beneficially owned by the selling stockholders as of
the date of this prospectus. The shares registered under the registration
statement of which this prospectus is a part may be offered from time to time by
the selling stockholders. However, the selling stockholders are under no
obligation to sell all or any portion of those shares, nor are the selling
stockholders obligated to sell any shares immediately under this prospectus. We
will not receive any proceeds from any sales of shares by the selling
stockholders. All information with respect to share ownership has been furnished
by the selling stockholders.

<TABLE>
<CAPTION>
                                                  Number of
          Name of Selling                    Shares Beneficially                       Shares
             Stockholder                 Owned Prior to the Offering                Being Offered
             -----------                 ---------------------------                -------------
<S>                                      <C>                                        <C>
Barry Lewisohn                                        20,833                           20,833
Stuart Berger                                         20,833                           20,833
</TABLE>


                              PLAN OF DISTRIBUTION

         The shares offered by this prospectus may be sold from time to time by
the selling stockholders. We will not receive any proceeds from this offering.
The selling stockholders may offer the shares from time to time in the open
market, on the Nasdaq 


                                      12
<PAGE>   13
National Market, in privately negotiated transactions, or in a combination of
such methods, at market prices that prevail at the time of sale or at privately
negotiated prices. The selling stockholders may sell these shares through one or
more brokers or dealers or directly to purchasers. These broker-dealers may
receive compensation in the form of commissions, discounts or concessions from
the selling stockholders and/or purchasers of the shares for whom those
broker-dealers may act as agent, or to whom they may sell as principal, or both.
Compensation as to a particular broker-dealer may exceed customary commissions.
The selling stockholders and any broker-dealers who act in connection with the
sale of the shares under this prospectus may be deemed to be "underwriters"
within the meaning of the Securities Act. Any commissions they receive and
proceeds of any sale of shares may be deemed to be underwriting discounts and
commissions under the Securities Act. Under Exchange Act rules and regulations,
no distribution participant or its affiliated purchasers (as defined in
Regulation M adopted under the Exchange Act) may simultaneously engage in
market making activities with respect to such shares for a restricted period
beginning on the day proxy solicitation or offering materials are first
disseminated to security holders and ending upon the completion of the
distribution, except under certain limited circumstances. The selling
stockholders, their affiliated purchasers and any other person participating in
the distribution will be subject to certain provisions of the Exchange Act and
related rules and regulations. These provisions prohibit, except under certain
limited circumstances, the purchase and sale of any of the shares by the
selling stockholders, their affiliated purchasers and any other person
participating in the distribution during the restricted period described above.
These restrictions may affect the marketability of the shares and the ability
of any person or entity to engage in market making activities with respect to
the shares.

         We have agreed to pay all of the expenses incident to the registration,
offering and sale of these shares to the public other than commissions or
discounts of underwriters, broker-dealers or agents. We have agreed to indemnify
the selling stockholders against certain liabilities, including certain
liabilities under the Securities Act.

         From time to time, the selling stockholders may pledge, hypothecate or
grant a security interest in some or all of the shares they own. In the event of
a foreclosure or event of default in connection with those pledges, the shares
may be transferred to the persons to whom the shares were pledged. If such a
transfer occurs, the transferees will be deemed to have the rights of the
selling stockholders under this plan of distribution. At the same time, the
selling stockholders will beneficially own fewer shares. The plan of
distribution for the selling stockholders' shares will otherwise remain
unchanged.

         This offering will terminate on the earlier of (a) June 30, 1999 or (b)
the date on which all shares offered by this prospectus have been sold by the
selling stockholders.
                                  


                                      13
<PAGE>   14

                                  LEGAL MATTERS

         The validity of the shares offered hereby will be passed upon by George
W. M. Thomas, General Counsel of MemberWorks.

                                     EXPERTS

         The consolidated financial statements incorporated in this
Registration Statement by reference to the Annual Report on Form 10-K for the
year ended June 30, 1998, have been so incorporated in reliance on the report
of PricewaterhouseCoopers LLP, independent accountants, given on the authority
of said firm as experts in auditing and accounting.


                                      14

<PAGE>   15
                                     PART II

                     INFORMATION NOT REQUIRED IN PROSPECTUS



Nature of Expense

<TABLE>
<S>                                                            <C>           
SEC Registration Fee ...................................       $   437.00
Legal Fees and Expenses ................................       $        *
Miscellaneous ..........................................       $        *
                                                               ----------
TOTAL                                                          $   437.00

* To be filed by Amendment
</TABLE>

Item 15.  Indemnification of Directors and Officers.

         Except as hereinafter set forth, there is no provision of our
Certificate of Incorporation or any contract, arrangement or statute under which
any director or officer of Memberworks is insured or indemnified in any manner
against any liability that he may incur in his capacity as such.

         Article Eight of the Registrant's Amended and Restated Certificate of
Incorporation (the "Restated Certificate of Incorporation") provides that no
director of the Registrant shall be personally liable for any monetary damages
for any breach of fiduciary duty as a director, except to the extent that the
Delaware General Corporation Law prohibits the elimination or limitation of
liability of directors for breach of fiduciary duty.

         Article Nine of the Registrant's Restated Certificate of Incorporation
provides that a director or officer of the Registrant (a) shall be indemnified
by the Registrant against all expenses (including attorney's fees), judgments,
fines and amounts paid in settlement incurred in connection with any litigation
or other legal proceeding (other than an action by or in the right of the
Registrant) brought against him by virtue of his position as a director or
officer of the Registrant if he acted in good faith and in a manner he
reasonably believed to be in, or not opposed to, the best interests of the
Registrant, and, with respect to any criminal action or proceeding, had no
reasonable cause to believe his conduct was unlawful and (b) shall be
indemnified by the Registrant against all expenses (including attorneys' fees)
and amounts paid in settlement incurred in connection with any action by or in
the right of the Registrant brought against him by virtue of his position as a
director or officer of the Registrant if he acted in good faith and in a manner
he reasonably believed to be in, or not opposed to, the best interests of the
Registrant, except that no indemnification shall be made with respect to any
matter as to which such person shall have been adjudged to be liable to the
Registrant, unless a court determined that, despite such adjudication but in
view of all of the circumstances, he is entitled to indemnification of such
expenses. Notwithstanding the foregoing, to the extent that a director or
officer has been successful, on the merits or otherwise, including, without
limitation, the dismissal of an action without prejudice, he is required to be
indemnified by the Registrant against all expenses (including attorneys' fees)
incurred in


                                      II-1
<PAGE>   16
connection therewith. Expenses shall be advanced to a Director or office at his
request, provided that he undertakes to repay the amount advanced if it is
ultimately determined that he is not entitled to indemnification for such
expenses.

         Indemnification is required to be made unless the Registrant determines
that the applicable standard of conduct required for indemnification has not
been met. In the event of a determination by the Registrant that the director or
officer did not meet the applicable standard of conduct required for
indemnification, or if the Registrant fails to make an indemnification payment
within 60 days after such payment is claimed by such person, such person is
permitted to petition the court to make an independent determination as to
whether such person is entitled to indemnification. As a condition precedent to
the right of indemnification, the director or officer must give the Registrant
notice of the action for which indemnity is sought and the Registrant has the
right to participate in such action or assume the defense thereof.

         Article Nine of the Registrant's Restated Certificate of Incorporation
further provides that the indemnification provided therein is not exclusive, and
provides that in the event that the Delaware General Corporation Law is amended
to expand the indemnification permitted to directors or officers the Registrant
must indemnify those persons to the fullest extent permitted by such law as so
amended.

         Section 145 of the Delaware General Corporation Law provides that a
corporation has the power to indemnify a director, officer, employee or agent of
the corporation and certain other persons serving at the request of the
corporation in related capacities against amounts paid and expenses incurred in
connection with an action or proceeding to which he is or is threatened to be
made a party by reason of such position, if such person shall have acted in good
faith and in a manner he reasonably believed to be in or not opposed to the best
interests of the corporation, and, in any criminal proceeding, if such person
had no reasonable cause to believe his conduct was unlawful; provided that, in
the case of actions brought by or in the right of the corporation, no
indemnification shall be made with respect to any matter as to which such person
shall have been adjudged to be liable to the corporation unless and only to the
extent that the adjudicating court determines that such indemnification is
proper under the circumstances.

Item 16.  Exhibits.

Exhibit  Description of Exhibit                                            Page

5.1      Opinion of George W. M. Thomas                                    II-6
23.1     Consent of PricewaterhouseCoopers LLP                             II-7
24.1     Power of Attorney (included as part of the signature page)        II-4



                                      II-2
<PAGE>   17
Item 17.  Undertakings.

         The Company hereby undertakes:

         (1) To file, during any period in which offers or sales are being made,
a post-effective amendment to this Registration Statement to include any
material information with respect to the plan of distribution not previously
disclosed in this Registration Statement or any material change to such
information in this Registration Statement.

         (2) That, for the purposes of determining any liability under the
Securities Act, each post-effective amendment that contains a form of prospectus
shall be deemed to be a new registration statement relating to the securities
offered therein, and the offering of such securities at the time shall be deemed
to be the initial bona fide offering thereof.

         (3) To remove from registration by means of a post-effective amendment
any of the securities being registered which remain unsold at the termination of
the offering.

Memberworks hereby undertakes that, for purposes of determining any liability
under the Securities Act, each filing of our annual report pursuant to
Section 13(a) or 15(d) of the Exchange Act (and, where applicable, each filing
of an employee benefit plan's annual report pursuant to Section 15(d) of the
Exchange Act) that is incorporated by reference in this Registration Statement
shall be deemed to be a new registration statement relating to the securities
offered therein and the offering of such securities at the time shall be deemed
to be the initial bona fide offering thereof.

Insofar as indemnification for liabilities arising under the Securities Act may
be permitted to directors, officers and controlling persons of Memberworks
pursuant to the indemnification provisions described herein, or otherwise,
Memberworks has been advised that in the opinion of the Securities and
Exchange Commission such indemnification is against public policy as expressed
in the Securities Act and is, therefore, unenforceable. In the event that a
claim for indemnification against such liabilities (other than the payment by
Memberworks of expenses incurred or paid by a director, officer or controlling
person of Memberworks in the successful defense of any action, suit or
proceeding) is asserted by such director, officer or controlling person in
connection with the securities being registered, Memberworks will, unless in the
opinion of its counsel the matter has been settled by controlling precedent,
submit to a court appropriate jurisdiction the question whether such
indemnification by it is against public policy as expressed in the Securities
Act and will be governed by the final adjudication of such issue.



                                      II-3
<PAGE>   18
                                   SIGNATURES

         Pursuant to the requirements of the Securities Act of 1933,
Memberworks certifies that it has reasonable grounds to believe that it meets
all of the requirements for filing on Form S-3 and has duly caused this
Registration Statement to be signed on its behalf by the undersigned, thereunto
duly authorized, in the City of Stamford, State of Connecticut on the 27th day
of April, 1999.                           

                                       MemberWorks Incorporated



                                       By: /s/ Gary A. Johnson
                                           --------------------------
                                           Gary A. Johnson
                                           President and Chief
                                           Executive Officer



         KNOW ALL MEN BY THESE PRESENTS, that each person whose signature
appears below constitutes and appoints Gary A. Johnson and James B. Duffy, and
each of them each with full power to act without the other, his true and lawful
attorney-in-fact and agent, each with full power of substitution and
resubstitution, for such person and in his name, place and stead, in any and all
capacities, to sign any or all further amendments or supplements (including
post-effective amendments) to this Form S-3 Registration Statement and to file
the same, with all exhibits thereto, and other documents in connection
therewith, with the Securities and Exchange Commission, granting unto each of
said attorneys-in-fact and agents full power and authority to do and perform
each and every act and thing requisite and necessary to be done in and about the
premises, as fully as to all intent and purposes as he might or could do in
person, hereby ratifying and confirming all that each of said attorneys-in-fact
and agents, or his substitutes, may lawfully do or cause to be done by virtue
thereof.

         Pursuant to the requirements of the Securities Act of 1933, this
Registration Statement has been signed by the following persons in the
capacities indicated on the 27th day of April, 1999.





                                      II-4
<PAGE>   19
<TABLE>
<CAPTION>
         SIGNATURE                                     TITLE
         ---------                                     -----
<S>                                         <C>    
/s/ Gary A. Johnson                         President, Chief Executive Officer
- -----------------------------               and Director                 
Gary A. Johnson                             (Principal Executive Officer)

/s/ Dennis P. Walker                        Executive Vice President and 
- -----------------------------               Director
Dennis P. Walker

/s/ James B. Duffy                          Senior Vice President and Chief 
- -----------------------------               Financial Officer        
James B. Duffy                              (Principal Financial and 
                                            Accounting Officer)

/s/ Stephen J. Clearman                     Director
- -----------------------------
Stephen J. Clearman

/s/ Alex L. Ellison                         Director
- -----------------------------
Alec L. Ellison

/s/ Michael R. O'Brien                      Director
- -----------------------------
Michael R. O'Brien

/s/ Marc S. Tesler                          Director
- -----------------------------
Marc S. Tesler
</TABLE>



                                      II-5

<PAGE>   1
                                   Exhibit 5.1

                                 April 27, 1999


Board of Directors
MemberWorks Incorporated
9 West Broad Street
Stamford, CT 06902

         Re:  Shares of Common Stock of MemberWorks, Inc. To Be Resold Pursuant
              to Registration Statement on Form S-3 (No. 333-[      ])

Gentlemen:

I have acted as general counsel to Memberworks, Inc. (the "Company") in
connection with the Company's filing pursuant to the Securities Act of 1933, as
amended, of a registration statement (the "Registration Statement") on Form S-3
(No. 333-[ ]) relating to the offering for resale of up to 41,666 shares of the
Company's common stock, par value $0.01 per share (the "Common Stock"), by
certain persons named in the Registration Statement. You have requested my
opinion as to certain matters with respect to the Common Stock.

I have examined such corporate records of the Company, including its Restated
Certificate of Incorporation, its Bylaws, and resolutions of the Company's board
of directors (the "Board of Directors"), as well as such other documents as I
deemed necessary for rendering the opinion hereinafter expressed.

On the basis of the foregoing, I am of the opinion that the Common Stock has
been duly authorized by the Board of Directors and is validly issued, fully
paid, and nonassessable.

I hereby consent to the filing of this opinion as an exhibit to the Registration
Statement and to the use of my name therein.

                                            Sincerely yours,

                                            /s/ George W. M. Thomas

                                            George W. M. Thomas
                                            General Counsel




                                      II-6

<PAGE>   1
                                  Exhibit 23.1



                       CONSENT OF INDEPENDENT ACCOUNTANTS



We hereby consent to the incorporation by reference in this Registration
Statement on Form S-3 of our reports dated July 28, 1998, relating to the
consolidated financial statements and financial statement schedules, which
appear in the Memberworks Incorporated Annual Report for the year ended June
30, 1998.  We also consent to the reference to us under the heading "Experts"
in such Registration Statement.



PricewaterhouseCoopers, LLP
New York, New York
April 26, 1999





                                      II-7


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