MEMBERWORKS INC
DEF 14A, 2000-10-05
BUSINESS SERVICES, NEC
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<PAGE>   1

                            SCHEDULE 14A INFORMATION

          PROXY STATEMENT PURSUANT TO SECTION 14(a) OF THE SECURITIES
                     EXCHANGE ACT OF 1934 (AMENDMENT NO.  )

<TABLE>
    <S>                                                   <C>
    Filed by the Registrant (Checked box)
    Filed by a Party other than the Registrant [ ]
    Check the appropriate box:

    [ ] Preliminary Proxy Statement                       [ ] Confidential, for Use of the Commission
                                                          Only (as permitted by Rule 14a-6(e)(2))

    [X] Definitive Proxy Statement

    [ ] Definitive Additional Materials

    [ ] Soliciting Material Pursuant to Rule 14a-11(c) or Rule 14a-12
</TABLE>

                            MEMBERWORKS INCORPORATED
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                (NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

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    (NAME OF PERSON(S) FILING PROXY STATEMENT IF OTHER THAN THE REGISTRANT)

Payment of Filing Fee (Check the appropriate box):

     (Checked box) No fee required.

     [ ] Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and
0-11.

     (1) Title of each class of securities to which transaction applies:

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     (2) Aggregate number of securities to which transaction applies:

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     (3) Per unit price or other underlying value of transaction computed
         pursuant to Exchange Act Rule 0-11 (Set forth the amount on which the
         filing fee is calculated and state how it was determined):

--------------------------------------------------------------------------------

     (4) Proposed maximum aggregate value of transaction:

--------------------------------------------------------------------------------

     (5) Total fee paid:

--------------------------------------------------------------------------------

     [ ] Fee paid previously with preliminary materials.

     [ ] Check box if any part of the fee is offset as provided by Exchange Act
         Rule 0-11(a)(2) and identify the filing for which the offsetting fee
         was paid previously. Identify the previous filing by registration
         statement number, or the form or schedule and the date of its filing.

     (1) Amount previously paid:

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     (2) Form, schedule or registration statement no.:

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     (3) Filing party:

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     (4) Date filed:

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<PAGE>   2

                            MEMBERWORKS INCORPORATED
                              9 WEST BROAD STREET
                          STAMFORD, CONNECTICUT 06902

                    NOTICE OF ANNUAL MEETING OF STOCKHOLDERS
                   TO BE HELD ON WEDNESDAY, NOVEMBER 15, 2000

     The 2000 annual Meeting of Stockholders of MemberWorks Incorporated (the
"Company") will be held at the Westin Hotel, 1 First Stamford Place, Stamford,
Connecticut 06902 at 9:00 a.m., local time, to consider and act upon the
following matters:

     1.  To elect Marc S. Tesler and Alec L. Ellison as Class I Directors, to
         serve for a three-year term;

     2.  To ratify the selection of PricewaterhouseCoopers LLP by the Board of
         Directors as the Company's independent auditors for the fiscal year
         ending June 30, 2001; and

     3.  To transact such other business as may properly come before the meeting
         or any adjournment thereof.

     Stockholders of record at the close of business on October 4, 2000 will be
entitled to notice of and to vote at the meeting or any adjournment thereof. The
stock transfer books of the Company will remain open.

                                          By Order of the Board of Directors,

                                          James B. Duffy
                                          Secretary

Stamford, Connecticut
October 5, 2000

YOUR VOTE IS IMPORTANT. WHETHER OR NOT YOU EXPECT TO ATTEND THE MEETING, YOU CAN
VOTE YOUR SHARES BY USING THE INTERNET OR THE TELEPHONE. INSTRUCTIONS FOR USING
THESE CONVENIENT SERVICES ARE SET FORTH ON THE ENCLOSED PROXY CARD. OF COURSE,
YOU ALSO MAY VOTE YOUR SHARES BY MARKING YOUR VOTES ON THE ENCLOSED PROXY CARD,
SIGNING AND DATING IT, AND MAILING IT IN THE ENCLOSED ENVELOPE. NO POSTAGE NEED
BE AFFIXED IF THE PROXY IS MAILED IN THE UNITED STATES.
<PAGE>   3

                            MEMBERWORKS INCORPORATED
                              9 WEST BROAD STREET
                          STAMFORD, CONNECTICUT 06902

             PROXY STATEMENT FOR THE ANNUAL MEETING OF STOCKHOLDERS
                   TO BE HELD ON WEDNESDAY, NOVEMBER 15, 2000

     This Statement is furnished in connection with the solicitation of proxies
by the Board of Directors of MemberWorks Incorporated (the "Company") and is to
be mailed on or about October 5, 2000 to holders of record of the Company's
Common Stock, $0.01 par value per share, for use at the Annual Meeting of
Stockholders to be held on November 15, 2000 and at any adjournments of that
meeting (the "Annual Meeting"). All proxies will be voted in accordance with the
stockholders' instructions, and if no choice is specified, the proxies will be
voted in favor of the matters set forth in the accompanying Notice of Annual
Meeting. Any proxy may be revoked by a stockholder at any time before its
exercise by delivery of written revocation or a subsequently dated proxy to the
Secretary of the Company or by voting in person at the Annual Meeting.

     The Company's 2000 Annual Report to Stockholders is being mailed to
stockholders concurrently with this Proxy Statement.

     A copy of the Company's Annual Report on Form 10-K for the fiscal year
ended June 30, 2000, as filed with the Securities and Exchange Commission,
except for exhibits, will be furnished without charge to any stockholder upon
written request to the Secretary of the Company, MemberWorks Incorporated, 9
West Broad Street, Stamford, Connecticut 06902.

VOTING SECURITIES AND VOTES REQUIRED

     At the close of business on October 4, 2000, the record date for the
determination of stockholders entitled to vote at the Annual Meeting, there were
outstanding and entitled to vote an aggregate of 14,977,848 shares of Common
Stock, constituting all of the voting stock of the Company. Holders of Common
Stock are entitled to one vote per share.

     The presence or representation by proxy of the holders of a majority of the
number of shares of Common Stock issued, outstanding and entitled to vote at the
Annual Meeting constitutes a quorum for the transaction of business at the
Annual Meeting. Shares of Common Stock represented in person or by proxy
(including shares which abstain or do not vote with respect to one or more of
the matters presented for stockholder approval) will be counted for purposes of
determining whether a quorum is present.

     The affirmative vote of the holders of a majority of the shares of Common
Stock present at the Annual Meeting is required for the election of directors
and the ratification of the selection of PricewaterhouseCoopers LLP as the
Company's independent auditors for the fiscal year ending June 30, 2001.

     Shares that abstain from voting as to a particular matter, and shares held
in "street name" by brokers or nominees who indicate on their proxies that they
do not have discretionary authority to vote such shares as to a particular
matter, will not be counted as votes in favor of such matter and will also not
be counted as votes cast or shares voting on such matter. Accordingly,
abstentions and "broker non-votes" will have no effect on the voting on matters,
such as the ones presented for stockholder approval at this Annual Meeting, that
require the affirmative vote of a certain percentage of the shares voting on the
matter.

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

     The following table sets forth certain information based on the latest
available public information, with respect to the beneficial ownership of the
Company's Common Stock by (i) each person known by the Company to beneficially
own more than 5% of the outstanding shares of Common Stock, (ii) each director
and each person nominated to become a director of the Company and (iii) each
executive officer of the
<PAGE>   4

Company named in the Summary Compensation Table set forth under the caption
"Executive Compensation" below and (iv) all current directors and executive
officers of the Company as a group:

<TABLE>
<CAPTION>
                                                              Number of Shares     Percentage of
                                                                Beneficially       Common Stock
           NAME AND ADDRESS OF BENEfiCIAL OWNERS                  Owned(1)        Outstanding(2)
           -------------------------------------              ----------------    ---------------
<S>                                                           <C>                 <C>
Waddell & Reed Asset Management Co.
  6300 Lamar Avenue
  Overland Park, KS 66202...................................      1,630,000            10.9%
J. & W. Seligman & Company, Inc.
  and William C. Morris(3)
  100 Park Avenue
  New York, NY 10017........................................      1,514,765            10.1%
Thomas W. Smith(4)
  323 Railroad Avenue
  Greenwich, CT 06830.......................................      1,211,200             8.1%
Brown Investment Advisory & Trust Co.
  19 South Street
  Baltimore, MD 21202.......................................      1,163,383             7.8%
Thomas N. Tryforos(4)
  323 Railroad Avenue
  Greenwich, CT 06830.......................................      1,075,716             7.2%
Prescott Investors, Inc.
  323 Railroad Avenue
  Greenwich, CT 06830.......................................      1,054,700             7.0%
DIRECTORS, EXECUTIVE OFFICERS AND NOMINEES
Gary A. Johnson(5)..........................................      1,788,671            11.8%
Dennis P. Walker(6).........................................      1,558,712            10.3%
Stephen J. Clearman(7)......................................        248,040             1.7%
James B. Duffy(8)...........................................        223,938             1.5%
David Schachne(9)...........................................        152,113               *
Michael R. O'Brien(10)......................................         64,900               *
Marc S. Tesler(11)..........................................         46,593               *
Alec L. Ellison(12).........................................         34,134               *
Matthew Donaldson(13).......................................         17,600               *
All current directors and executive officers as a group (9
  persons)(5)(6)(7)(8)(9)(10)(11)(12)(13)...................      4,134,701            26.2%
</TABLE>

---------------
  *  Less than or equal to 1%.

 (1) Each person has sole investment and voting power with respect to the shares
     indicated, except as otherwise noted. The number of shares of Common Stock
     beneficially owned is determined under the rules of the Securities and
     Exchange Commission and is not necessarily indicative of beneficial
     ownership for any other purpose. The inclusion herein of any shares of
     Common Stock deemed beneficially owned does not constitute an admission of
     beneficial ownership of such shares. Any reference in the footnotes below
     to stock options held by the person in question relates to stock options
     that are currently exercisable or exercisable within 60 days after
     September 15, 2000.

 (2) Calculated by taking the named persons' beneficial ownership as disclosed
     above as a percentage of the total number of shares outstanding of
     14,976,384 as of September 15, 2000, plus any shares subject to

                                        2
<PAGE>   5

     options held by the person in question that are currently exercisable or
     exercisable within 60 days after September 15, 2000.

 (3) Mr. Morris, as the owner of a majority of the outstanding voting securities
     of J. & W. Seligman & Company, Inc. ("JWS"), may be deemed to beneficially
     own the 1,514,765 shares held by JWS.

 (4) Mr. Smith and Mr. Tryforos, as investment managers for Prescott Investors,
     Inc., may be deemed to beneficially own the 1,054,700 shares held by
     Prescott Investors, Inc.

 (5) Includes 231,171 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000. Includes 54,000 shares held in trust for the benefit of Mr. Johnson's
     children. Mr. Johnson disclaims beneficial ownership of such shares.

 (6) Includes 101,850 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000. Includes 172,020 shares held in trust for the benefit of Mr. Walker's
     children and 555,000 shares held by Mr. Walker's wife. Mr. Walker disclaims
     beneficial ownership of such shares.

 (7) Includes 27,000 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000.

 (8) Includes 204,386 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000.

 (9) Includes 151,080 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000.

(10) Includes 36,000 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000.

(11) Includes 36,000 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000.

(12) Includes 18,000 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000.

(13) Includes 16,250 shares issuable upon the exercise of outstanding options
     presently exercisable or exercisable within 60 days after September 15,
     2000.

                                        3
<PAGE>   6

                                   PROPOSAL 1

                             ELECTION OF DIRECTORS

     The Company's Board of Directors is divided into three classes, with
members of each class holding office for staggered three-year terms. The Board
currently consists of two Class I directors, whose terms expire at the 2000
Annual Meeting of Stockholders, two Class II directors, whose terms expire at
the 2001 Annual Meeting of Stockholders and two Class III directors whose terms
expire at the 2002 Annual Meeting of Stockholders (in all cases subject to the
election of their successors and to their earlier death, resignation or
removal).

     The persons named in the enclosed proxy will vote to elect Marc S. Tesler
and Alec L. Ellison as Class I directors, unless authority to vote for the
election of the nominees is withheld by marking the proxy to that effect. The
Company has no nominating committee, and all nominations are made by the Board
of Directors. Each nominee has indicated his willingness to serve, if elected,
but if any nominee should be unable to stand for election, proxies may be voted
for a substitute nominee designated by the Board of Directors.

     THE BOARD OF DIRECTORS RECOMMENDS THAT STOCKHOLDERS VOTE "FOR" THE
NOMINEES.

     Set forth below are the name, age and certain other information with
respect to each director and nominee for director of the Company.

NOMINEES FOR CLASS I DIRECTORS

     Marc S. Tesler, 54, has been a director of the Company since January 1996.
Since July 1995, he has been a member of the general partner of Technology
Crossover Ventures, L.P., a private partnership specializing in information
technology investments. From 1982 to June 1995, Mr. Tesler served in various
positions at Chancellor Capital Management, an investment management firm, most
recently as head of its Alternative Asset Management Group. Mr. Tesler received
his B.S. from the University of Massachusetts and his M.B.A. from New York
University.

     Alec L. Ellison, 37, has been a director of the Company since 1989. Mr.
Ellison has been affiliated with Broadview International LLC, an investment
bank, since 1988 and has served as Managing Director since 1993. Prior to 1988,
Mr. Ellison was affiliated with the Technology and Emerging Growth Group of
Morgan Stanley & Co. Incorporated, an investment banking firm. Mr. Ellison holds
a B.A. from Yale University and an M.B.A. from Harvard Business School, where he
was a Baker Scholar.

CLASS II DIRECTORS

     Stephen J. Clearman, 49, has been a director of the Company since 1989.
Since 1984, Mr. Clearman has been a general partner of Geocapital Partners, a
venture fund he co-founded. Mr. Clearman received a B.A. from Haverford College,
an M.S. from Columbia University and a J.D. from Harvard Law School. Mr.
Clearman is also a director of Expert Software, Inc. and World Access, Inc.,
formerly Restor Industries, Inc.

     Michael R. O'Brien, 57, has been a director of the Company since June 1996.
Mr. O'Brien founded Catalina Marketing Corporation ("Catalina"), a direct
marketing company, in 1983, and served as Catalina's President until 1989 and as
its Chairman of the Board and Chief Executive Officer until 1992. Since 1992,
Mr. O'Brien has been Chairman Emeritus of, and a consultant to, Catalina. Prior
to founding Catalina, Mr. O'Brien was President of TRIM, Inc., a marketing
research and information company specializing in the utilization of scanner
data. Previously, he held various sales management positions with several
consumer product manufacturers, including the Liggett Group, Inc. Mr. O'Brien
received a B.A. from the University of Kansas.

CLASS III DIRECTORS

     Gary A. Johnson, 45, a co-founder of the Company, had served as President
and Chief Executive Officer and a director of the Company since its inception in
1989. From 1987 to 1989, Mr. Johnson founded and served as President of American
Target Group Marketing, a marketer of membership services for magazine
                                        4
<PAGE>   7

publishers. From 1983 to 1987, Mr. Johnson was Vice President of New Product
Development and Marketing of CUC International, Inc., a membership program
services marketing firm. From 1981 to 1983, Mr. Johnson was a Marketing Director
of the Marketing Consulting Division of General Electric. Mr. Johnson received a
B.S. from Tufts University and an M.B.A. from Harvard Business School.

     Dennis P. Walker, 55, a co-founder of the Company, has served as Executive
Vice President and a director of the Company since its inception in 1989. Prior
to co-founding the Company, Mr. Walker founded and served as President of Walker
Enterprises, a direct marketing and credit card merchandising business from 1978
to 1988. Mr. Walker received a B.A. from the University of Nebraska.

SECTION 16(A) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE

     Section 16(a) of the Securities Exchange Act requires the Company's
officers and directors, and persons who own more than ten percent of a
registered class of the Company's equity securities, to file reports of
ownership and changes of ownership on Forms 3, 4 and 5 with the Securities and
Exchange Commission. Officers, directors and greater-than-ten-percent
shareowners are required by regulations promulgated by the Securities and
Exchange Commission to furnish the Company with copies of all Forms 3, 4 and 5
they file.

     Based solely upon a review of Forms 3 and 4 and amendments thereto
furnished to the Company during fiscal 2000 and upon a review of Forms 5 and
amendments thereto furnished to the Company with respect to fiscal 2000, or upon
written representations received by the Company from certain reporting persons
that no Forms 5 were required for those persons, the Company believes that no
director, executive officer or greater-than-ten-percent shareholder failed to
file on a timely basis the reports required by Section 16(a) of the Exchange Act
during, or with respect to, fiscal 2000, except the following (i) Mr. Dennis P.
Walker, an officer and Director of the Company, who inadvertently failed to file
on a timely basis a Form 4 with respect to the sale of 46,000 shares of Common
Stock during March 2000 and (ii) Mr. Donaldson, an officer of the Company, who
inadvertently failed to file on a timely basis a Form 3 upon his appointment as
an officer of the Company.

BOARD AND COMMITTEE MEETINGS

     The Company has a standing Audit Committee of the Board of Directors,
which:

     - proposes to the Board of Directors annually the appointment of the
       independent auditors who shall be accountable to the Board of Directors
       and the Audit Committee;

     - determines whether to recommend to the Board of Directors that the
       Company's financial statements be included in its Annual Report on Form
       10-K for filing with the Securities and Exchange Commission. To carry out
       this responsibility, the Audit Committee shall:

         - review and discuss the audited financial statements with management
           and the independent auditors;

         - discuss with the independent auditors the matters required by
           Statement on Auditing Standards No. 61; "Communications with Audit
           Committees";

         - review and discuss with the independent auditors the written
           disclosures required by Independence Standards Board Standard No. 1
           regarding their independence and, where appropriate, recommend that
           the Board of Directors take appropriate action in response to the
           disclosures to satisfy itself of the independence of the Company's
           independent auditors; and

         - based upon the reviews and discussions, issue its report for
           inclusion in the Company's proxy statement;

     - meets with the independent auditors and financial management of the
       corporation to review the scope of the proposed audit for the current
       year and the audit procedures to be utilized, and at the conclusion
       thereof reviews such audit, including any comments or recommendations of
       the independent auditors;

                                        5
<PAGE>   8

     - reviews and discusses with management and the independent auditors the
       Company's interim financial statements to be included in the Company's
       quarterly reports to be filed with the Securities and Exchange
       Commission;

     - oversees the functioning of the internal control review, including
       allocation of adequate resources to adequately complete this function,
       and review of periodic reports prepared related to controls reviews;

     - meets privately with the independent auditors and with management
       responsible for the internal audit function to review the Company's
       accounting practices, internal accounting controls and such other matters
       as the Audit Committee deems appropriate;

     - regularly reports to the Board of Directors its conclusions with respect
       to the matters that the Audit Committee has considered; and

     - reviews and reassesses the adequacy of its Charter annually and submits
       it to the Board of Directors for approval.

The Company's consolidated financial statements are currently audited by
PricewaterhouseCoopers LLP. The Audit Committee met four times during fiscal
2000. The current members of the Audit Committee are Messrs. Clearman, O'Brien
and Tesler.

     The Company has a standing Compensation Committee of the Board of
Directors, which provides recommendations to the Board regarding compensation
programs of the Company and administers and has authority to grant stock options
under the Company's 1996 Stock Option Plan, 1995 Executive Officers Stock Option
Plan and the 1995 Non-Employee Directors Stock Option Plan to all employees,
directors and officers of the Company, including those persons who are required
to file reports pursuant to Section 16(a) of the Exchange Act. The Compensation
Committee also administers the Company's Amended 1990 Stock Option Plan and the
Company's 1996 Employee Stock Purchase Plan. The Compensation Committee met two
times during fiscal 2000. The current members of the Compensation Committee are
Messrs. Clearman, Ellison and Tesler.

     The Board of Directors held five meetings during fiscal 2000. No director
attended fewer than five of the meetings of the Board of Directors or committee
meetings on which the director served during the period of his service as a
director.

DIRECTOR COMPENSATION AND STOCK OPTIONS

     The Company's directors do not receive any compensation for their services
on the Board of Directors or any committee thereof however, they are reimbursed
for expenses incurred in connection with their attendance at Board or committee
meetings. The non-employee directors (which consist of Messrs. Clearman,
Ellison, Tesler and O'Brien) have received options to purchase shares of Common
Stock pursuant to the 1995 Non-Employee Director Stock Option Plan. Options
granted under this plan have a term of 10 years and vest over 4 years. In the
event of a change in control of the Company, all outstanding options will become
exercisable in full immediately prior to such event.

EXECUTIVE COMPENSATION

  Summary of Compensation

     The following table sets forth certain compensation information for the
fiscal years indicated, of (i) our Chief Executive Officer and (ii) the four
other most highly compensated executive officers for 2000 who were serving as
our executive officers on June 30, 2000 (collectively, the "Named Executive
Officers"):

                                        6
<PAGE>   9

                           SUMMARY COMPENSATION TABLE

<TABLE>
<CAPTION>
                                                   ANNUAL            LONG-TERM
                                              COMPENSATION(1)       COMPENSATION
                                            --------------------    ------------
                                                                     SECURITIES
                                                                     UNDERLYING        ALL OTHER
                                  FISCAL     SALARY      BONUS        OPTIONS         COMPENSATION
  NAME AND PRINCIPAL POSITION      YEAR       ($)         ($)       (SHARES)(2)           ($)
  ---------------------------     ------    --------    --------    ------------      ------------
<S>                               <C>       <C>         <C>         <C>               <C>
Gary A. Johnson.................   2000      349,400     142,500       57,940                --
  President and Chief              1999      300,000     180,000       90,570                --
  Executive Officer                1998      265,000     132,500       21,000                --
Dennis P. Walker................   2000      230,000      48,000           --                --
  Executive Vice President         1999      230,000      96,000       14,700                --
                                   1998      230,000          --       10,000(3)           ----
James B. Duffy..................   2000      304,700     113,000       39,440                --
  Executive Vice President         1999      275,000     137,500       59,050                --
  and Chief Financial Officer      1998      234,000     125,000       14,000                --
David Schachne..................   2000      304,400     137,500       39,440                --
  Executive Vice President,        1999      234,000     175,000       53,240                --
  Business Development             1998      200,000      75,000       14,000                --
Matthew Donaldson...............   2000      140,300      22,800       65,000(4)         61,600(5)
  Senior Vice President,
     Marketing
</TABLE>

---------------
(1) In accordance with the rules of the Securities and Exchange Commission,
    other compensation in the form of perquisites and other personal benefits
    has been omitted because such perquisites and other personal benefits
    constitute less than the lesser of $50,000 or ten percent of the total
    salary and bonus reported for the executive officer during the fiscal years
    ended June 30, 2000, 1999, and 1998.

(2) The Company did not grant any restricted stock awards or stock appreciation
    rights during the year ended June 30, 2000 and 1999. The Company does not
    have any long-term incentive plans.

(3) Includes 5,000 options granted in August 1997 pursuant to an agreement
    between the Company and Mr. Walker whereby the Company was required to grant
    options to purchase Common Stock to Mr. Walker for achievement of certain
    performance goals prior to December 31, 1997. These options become
    exercisable over a four-year period, one quarter of such options vesting
    each 12 months commencing on the last day of the first 12-month period after
    the date of grant, at an exercise price equal to the fair market value of
    the Company's Common Stock on the date of grant.

(4) Mr. Donaldson joined the Company in September 1999 and was elected as an
    executive officer during fiscal 2000.

(5) Represents $54,600 of moving expenses and $7,000 of commuting allowance paid
    to Mr. Donaldson during 2000.

                                        7
<PAGE>   10

  Option Grants

     The following table sets forth certain information concerning option grants
during the fiscal year ended June 30, 2000 to the Named Executive Officers and
the number and value of the unexercised options held by such persons on June 30,
2000:

                       OPTION GRANTS IN LAST FISCAL YEAR

<TABLE>
<CAPTION>
                                          INDIVIDUAL GRANTS                          POTENTIAL REALIZABLE
                        ------------------------------------------------------         VALUE AT ASSUMED
                         NUMBER OF      PERCENT OF                                     ANNUAL RATES OF
                        SECURITIES     TOTAL OPTIONS                               STOCK PRICE APPRECIATION
                        UNDERLYING      GRANTED TO      EXERCISE                      FOR OPTION TERM(1)
                          OPTIONS      EMPLOYEES IN      PRICE      EXPIRATION    --------------------------
         NAME           GRANTED (#)     FISCAL YEAR     ($/ SH)        DATE         5% ($)         10% ($)
         ----           -----------    -------------    --------    ----------    -----------    -----------
<S>                     <C>            <C>              <C>         <C>           <C>            <C>
Gary A. Johnson.......     57,940           5.4%          29.00        7/1/09      1,056,706      2,677,902
Dennis P. Walker......         --           0.0%             --           n/a             --             --
James B. Duffy........     39,440           3.7%          29.00        7/1/09        719,305      1,822,859
David Schachne........     39,440           3.7%          29.00        7/1/09        719,305      1,822,859
Matthew Donaldson.....     65,000           6.1%         21.875       11/4/09        894,210      2,266,103
</TABLE>

---------------
(1) Amounts represent hypothetical gains that could be achieved for the
    respective options if exercised at the end of the option term. These gains
    are based on assumed rates of stock appreciation of 5% and 10% compounded
    annually from the date the respective options were granted to their
    expiration date. The assumed rates of appreciation are mandated by the rules
    of the Securities and Exchange Commission and do not represent the Company's
    estimate or projection of future stock prices. This table does not take into
    account any appreciation or depreciation in the price of the Common Stock to
    date. Actual gain, if any, on stock option exercises will depend on future
    performance of the Common Stock and the date on which the options are
    exercised. Values shown are net of the option exercise price, but do not
    include deductions for tax or other expenses associated with the exercise.
    All options were granted under the 1996 Stock Option Plan. These options
    generally become exercisable over a four-year period (25% per year) and
    expire at the earlier of termination of employment or ten years from date of
    grant. In the event of a change in control of the Company, the Board has the
    discretion to provide that all options become exercisable in full
    immediately prior to such event.

OPTION EXERCISES AND HOLDINGS

     The following table sets forth certain information concerning each exercise
of a stock option during the fiscal year ended June 30, 2000 by each of the
Named Executive Officers, and the number and value of unexercised options held
by each of the Named Executive Officers on June 30, 2000:

                AGGREGATED OPTION EXERCISES IN LAST FISCAL YEAR
                       AND FISCAL YEAR-END OPTION VALUES

<TABLE>
<CAPTION>
                                                                    NUMBER OF
                                                                   SECURITIES              VALUE OF
                                                                   UNDERLYING             UNEXERCISED
                                                               UNEXERCISED OPTIONS       IN-THE-MONEY
                                                                    AT FISCAL          OPTIONS AT FISCAL
                                  SHARES                          YEAR-END (#)          YEAR-END ($)(1)
                               ACQUIRED ON        VALUE           EXERCISABLE/           EXERCISABLE/
            NAME               EXERCISE (#)    REALIZED ($)       UNEXERCISABLE          UNEXERCISABLE
            ----               ------------    ------------    -------------------    -------------------
<S>                            <C>             <C>             <C>                    <C>
Gary A. Johnson..............        --               --         181,543/170,967      4,886,922/2,406,188
Dennis P. Walker.............        --               --          92,075/31,825        2,543,688/707,057
James B. Duffy...............        --               --         176,263/94,227       4,836,877/1,142,904
David Schachne...............        --               --         115,410/98,870       3,075,794/1,304,361
Matthew Donaldson............        --               --            --/65,000             --/763,750
</TABLE>

---------------
(1) The per share value of unexercised in-the-money options is calculated by
    subtracting the per share option exercise price from the last per share sale
    price of the Company's Common Stock on the Nasdaq National Market on June
    30, 2000 ($33.625).

                                        8
<PAGE>   11

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

     As of the closing of the Company's initial public offering in October 1996,
the Company adopted a policy that all material transactions between the Company
and its officers, directors and other affiliates must (i) be approved by a
majority of the members of the Company's Board of Directors and by a majority of
the disinterested members of the Company's Board of Directors, and (ii) be on
terms that are no less favorable to the Company than could be obtained from
unaffiliated third parties. In addition, the policy requires that any loans by
the Company to its officers, directors or other affiliates be for bona fide
business purposes only.

     For a description of option grants to certain executive officers of the
Company, see "Executive Compensation -- Option Grants."

                      REPORT OF THE COMPENSATION COMMITTEE

     The Compensation Committee of the Board of Directors (the "Compensation
Committee") is currently composed of three non-employee directors, Stephen J.
Clearman, Alec L. Ellison and Marc S. Tesler. The Compensation Committee is
responsible for establishing and administering the policies that govern both
annual compensation and performance-based equity ownership of the Company's
executive officers.

     This report is submitted by the Compensation Committee and addresses the
Company's policies for 2000 as they apply to the Named Executive Officers.

  Policies and Philosophy

     The Company's executive compensation program is structured and administered
to achieve three broad goals in a manner consistent with stockholder interests.
First, the Compensation Committee structures executive compensation programs and
decisions regarding individual compensation in a manner that the Compensation
Committee believes will enable the Company to attract and retain key executives.
Second, the Compensation Committee establishes compensation programs that are
designed to reward executives for the achievement of specified business
objectives of the Company. Finally, the Compensation Committee designs the
Company's executive compensation programs to provide executives with long-term
ownership opportunities in the Company in an attempt to align executive and
stockholder interests.

     In evaluating both individual and corporate performance for purposes of
determining salary and bonus levels and stock option grants, the Compensation
Committee places significant emphasis on the extent to which strategic and
business plan goals are met, including the progress and success of the Company
with respect to matters such as achieving operating budgets, establishing
strategic marketing, distribution and development alliances, product development
and enhancement of the Company's strategic position, as well as on the Company's
overall financial performance.

  Executive Compensation in Fiscal 2000

     The compensation programs for the Company's executives established by the
Compensation Committee consist of three elements based upon the foregoing
objectives: (i) base salary and benefits competitive with the marketplace; (ii)
bonus grants; and (iii) stock-based equity incentive in the form of
participation in the 1996 Stock Option Plan, the 1995 Executive Officers' Stock
Option Plan and the 1996 Employee Stock Purchase Plan. The Compensation
Committee believes that providing a base salary and benefits to its executive
officers that are competitive with the marketplace enables the Company to
attract and retain key executives. In addition, the Compensation Committee
believes that bonuses based on both corporate and individual performance provide
incentives to its executive officers that align their interests with those of
the Company as a whole. The Compensation Committee generally provides executive
officers discretionary stock option awards to reward them for achieving
specified business objectives and to provide them with long-term ownership
opportunities. In evaluating the salary level, bonuses and equity incentives to
award to each current executive officer, the Compensation Committee examines the
progress which the Company has made in areas under the particular executive
officer's supervision, such as development or sales, and the overall performance
of the Company.
                                        9
<PAGE>   12

     In determining the salary and bonuses of each executive officer, including
the Named Executive Officers, the Compensation Committee and the Board of
Directors consider numerous factors such as (i) the individual's performance,
including the expected contribution of the executive officer to the Company's
goals, (ii) the Company's long-term needs and goals, including attracting and
retaining key management personnel, and (iii) the Company's competitive
position, including data on the payment of executive officers at comparable
companies that are familiar to members of the Compensation Committee and (iv)
the Company's financial performance measured versus financial targets approved
by the Board of Directors and Compensation Committee. The companies used by the
Compensation Committee to compare executive compensation are companies of which
the members of the Compensation Committee have specific knowledge and are
considered as of the time those companies were at similar stages of development
as the Company. To the extent determined to be appropriate, the Compensation
Committee also considers general economic conditions and the historic
compensation levels of the individual. The Compensation Committee believes that
the salary levels of its executive officers are in the middle third when
compared to the compensation levels of companies at similar stages of
development as the Company.

     Stock option grants made pursuant to the 1995 Executive Officers' Stock
Option Plan and the 1996 Stock Option Plan in the fiscal years ended June 30,
2000, 1999 and 1998 were designed to make a portion of the overall compensation
of the executive officers receiving such awards vary depending upon the
performance of the Company's Common Stock. Such grants, as a result of vesting
arrangements applicable to such stock options, also serve as a means of
retaining these individuals. In making stock option grants to executives, the
Compensation Committee considers a number of factors, including the performance
of the executive, the responsibilities of the executive, and the executive's
current stock or option holdings.

  Benefits

     The Company's executive officers are entitled to receive medical benefits
and life insurance benefits and to participate in the Company's 401(k) Savings
Plan on the same basis as other full-time employees of the Company. The
Company's 1996 Employee Stock Purchase Plan, which is available to virtually all
employees, including certain executive officers and directors who are employees,
allows participants to purchase shares at a discount of approximately 15% from
the fair market value at the beginning or end of the applicable purchase period.

  Compensation of the Chief Executive Officer in Fiscal 2000

     The compensation philosophy applied by the Compensation Committee in
establishing the compensation for the Company's President and Chief Executive
Officer is the same as for the other senior management of the Company -- to
provide a competitive compensation opportunity that rewards performance.

     During fiscal 2000, Mr. Johnson served as President and Chief Executive
Officer of the Company and was paid a base salary of $349,400 and a bonus of
$142,500. The Compensation Committee established Mr. Johnson's base salary at a
level considered by the Compensation Committee to be in the middle third of the
compensation of Chief Executive Officers at other publicly-traded companies at
the same stage of development as the Company. Mr. Johnson was also granted
options to purchase 57,940 shares of Common Stock at an exercise price of $29.00
per share under the 1996 Stock Option Plan.

  Compliance with Section 162(m) of the Code

     Section 162(m) of the Internal Revenue Code of 1986, as amended (the
"Code"), enacted in 1993, generally disallows tax deductions to publicly-traded
corporations for compensation over $1,000,000 paid to the corporation's Chief
Executive Officer or any of its other five most highly compensated executive
officers. Qualifying performance-based compensation will not be subject to this
disallowance if certain requirements are met. The Company currently intends to
structure the compensation arrangements of its executive officers in a manner
that will avoid disallowances under Section 162(m).

                                          COMPENSATION COMMITTEE

                                          Stephen J. Clearman
                                          Alec L. Ellison
                                          Marc S. Tesler

                                       10
<PAGE>   13

                            STOCK PERFORMANCE GRAPH

     The following graph compares the cumulative total stockholder return on the
Common Stock of the Company during the period from October 18, 1996 (the date on
which the Company's Common Stock began trading on the Nasdaq National Market) to
June 30, 2000 with the cumulative total return over the same period of (i) the
Nasdaq National Market (U.S. Companies) (the "Nasdaq Composite Index") and (ii)
the Dow Jones Consumer Non-Cyclical Index for the Consumer Services sector (the
"Dow Jones Non-Cyclical Index"). This comparison assumes the investment of $100
on October 18, 1996 in the Company's Common Stock, the Nasdaq Composite Index
and the Dow Jones Non-Cyclical Index and assumes dividends, if any, are
reinvested.

                     COMPARISON OF CUMULATIVE TOTAL RETURN
[STOCK PERFORMANCE GRAPH]

<TABLE>
                                                                                       Dow Jones Consumer Non-
                          MemberWorks Incorporated     Nasdaq Composite Index            Cyclical Index (1)
                          ------------------------     ----------------------          ------------------------
<S>                       <C>                         <C>                           <C>
10/18/96                          $ 100.00                   $ 100.00                          $ 100.00
6/30/97                              94.85                     116.09                            118.88
6/30/98                             189.71                     152.95                            186.61
6/30/99                             170.59                     218.34                            396.77
6/30/00                             197.79                     324.88                            354.79
</TABLE>


           (1) During fiscal 2000, Dow Jones reconstructed this index by
               increasing the market coverage to 95%. This change is
               reflected in the prior year information.

                                       11
<PAGE>   14

                                   PROPOSAL 2

               RATIFICATION OF SELECTION OF INDEPENDENT AUDITORS

     The Board of Directors, at the recommendation of the Audit Committee, has
selected the firm of PricewaterhouseCoopers LLP as the Company's independent
auditors for the current fiscal year. PricewaterhouseCoopers LLP has served as
the Company's independent auditors since 1990. If this proposal is not approved
at the Annual Meeting, the Board of Directors may reconsider its selection of
PricewaterhouseCoopers LLP.

     Representatives of PricewaterhouseCoopers LLP are expected to be present at
the Annual Meeting. They will have the opportunity to make a statement if they
desire to do so and will also be available to respond to appropriate questions
from stockholders.

                                 OTHER MATTERS

     The Board of Directors does not know of any other matters which may come
before the Annual Meeting. However, if any other matters are properly presented
to the Annual Meeting, it is the intention of the persons named in the
accompanying proxy to vote, or otherwise act, in accordance with their judgment
on such matters.

                             SOLICITATION EXPENSES

     All costs of solicitation of proxies will be borne by the Company. In
addition to solicitations by mail, the Company's directors, officers and regular
employees, without additional remuneration, may solicit proxies by telephone,
telegraph and personal interviews, and the Company reserves the right to retain
outside agencies for the purpose of soliciting proxies. Brokers, custodians and
fiduciaries will be requested to forward proxy soliciting material to the owners
of shares held in their names, and the Company will reimburse them for out-
of-pocket expenses incurred on behalf of the Company.

                            STOCKHOLDERS' PROPOSALS

     Proposals of stockholders intended to be presented at the 2001 Annual
Meeting of Stockholders must be received by the Company at its principal office
in Stamford, Connecticut not later than June 20, 2001 for inclusion in the proxy
statement for that meeting.

                                          By Order of the Board of Directors,

                                          James B. Duffy
                                          Secretary
October 5, 2000

     THE BOARD OF DIRECTORS HOPES THAT STOCKHOLDERS WILL ATTEND THE MEETING.
WHETHER OR NOT STOCKHOLDERS PLAN TO ATTEND, STOCKHOLDERS CAN VOTE THEIR SHARES
BY USING THE INTERNET OR THE TELEPHONE. INSTRUCTIONS FOR USING THESE CONVENIENT
SERVICES ARE SET FORTH ON THE ENCLOSED PROXY CARD. OF COURSE, YOU ALSO MAY VOTE
YOUR SHARES BY MARKING YOUR VOTES ON THE ENCLOSED PROXY CARD, SIGNING AND DATING
IT, AND MAILING IT IN THE ENCLOSED ENVELOPE. NO POSTAGE NEED BE AFFIXED IF THE
PROXY IS MAILED IN THE UNITED STATES. STOCKHOLDERS WHO ATTEND THE MEETING MAY
VOTE THEIR SHARES PERSONALLY EVEN THOUGH THEY HAVE SENT IN THEIR PROXIES.

                                       12
<PAGE>   15
                            MEMBERWORKS INCORPORATED

                PROXY FOR THE 2000 ANNUAL MEETING OF STOCKHOLDERS
                    TO BE HELD WEDNESDAY, NOVEMBER 15, 2000

 THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS OF THE COMPANY AND
                     SHOULD BE RETURNED AS SOON AS POSSIBLE

           The undersigned having received notice of the 2000 Annual Meeting of
Stockholders and the Board of Directors' proxy statement therefor, and revoking
all prior proxies, hereby appoint(s) Gary A Johnson and James B. Duffy, and each
of them, attorneys or attorney of the undersigned (with full power of
substitution in them and each of them) for and in the name(s) of the undersigned
to attend the 2000 Annual Meeting of Stockholders of MEMBERWORKS INCORPORATED
(the "Company") to be held on Wednesday, November 15, 2000 at 9:00 a.m. local
time at the Westin Hotel, 1 First Stamford Place, Stamford, Connecticut 06902,
and any adjournments thereof, and there to vote and act upon the following
matters in respect of all shares of stock of the Company which the undersigned
may be entitled to vote or act upon, with all the powers the undersigned would
possess if personally present.

           In their discretion, the proxy holders are authorized to vote upon
such other matters as may properly come before the meeting or any adjournments
thereof. The shares represented by this proxy will be voted as directed by the
undersigned. If no direction is given with respect to any election to office or
proposal, this proxy will be voted as recommended by the Board of Directors.
Attendance of the undersigned at the meeting or at any adjournment thereof will
not be deemed to revoke this proxy unless the undersigned shall revoke this
proxy in writing.

        (CONTINUED AND TO BE SIGNED ON REVERSE SIDE.)



                                                              [SEE REVERSE SIDE]

<PAGE>   16
/X/ PLEASE MARK YOUR
    VOTES AS IN THIS
    EXAMPLE
<TABLE>
<S>                            <C>                             <C>
                                  FOR BOTH NOMINEES
                                  (EXCEPT AS MARKED BELOW)            WITHHOLD
1. To elect the following
   nominees for director             / /                                 / /
   (except as marked below)

   NOMINEES: Marc S. Tesler
             Alec L. Ellison
</TABLE>

(Instruction: To withhold a vote for an individual nominee, write the name of
such nominee in the space provide below.  Your shares will be voted for
remaining  nominees)

---------------------------

2.  To ratify of the appointment of PricewaterhouseCoopers LLP as the Company's
    independent public auditors for the current year

    FOR  / /                AGAINST  / /               ABSTAIN  / /

THIS PROXY,WHEN PROPERLY EXECUTED, WILL BE VOTED IN THE MANNER DIRECTED BY THE
UNDERSIGNED STOCKHOLDER(S). IF NO OTHER INDICATION IS MADE, THE PROXY SHALL VOTE
"FOR" BOTH DIRECTOR AND NOMINEES AND "FOR" PROPOSAL NUMBER 2.


YOUR VOTE IS IMPORTANT. WHETHER OR NOT YOU EXPECT TO ATTEND THE MEETING, YOU CAN
VOTE YOUR SHARES BY USING THE INTERNET OR TELEPHONE. INSTRUCTION FOR USING THESE
CONVENIENT SERVICES ARE SET FORTH ON THE ENCLOSED PROXY CARD. OF COURSE, YOU
ALSO MAY VOTE YOUR SHARES BY MARKING YOUR VOTE ON THE ENCLOSED PROXY CARDS,
SIGNING AND DATING IT, AND MAILING IT IN THE ENCLOSED ENVELOPE. NO POSTAGE
NEED BE AFFIXED IF THE PROXY CARD IS MAILED IN THE UNITED STATES.


A VOTE "FOR" BOTH DIRECTOR NOMINEES AND A "VOTE" FOR PROPOSAL  NUMBER 2 IS
RECOMMENDED BY THE BOARD OF DIRECTORS.


IN THEIR DISCRETION, THE PROXIES ARE AUTHORIZED TO VOTE UPON SUCH OTHER
BUSINESS AS MAY PROPERLY COME BEFORE THE ANNUAL MEETING AND ANY ADJOURNMENT
THEREOF.





MARK HERE FOR ADDRESS                   MARK HERE IF YOU PLAN TO
CHANGE AND NOTE AT LEFT  / /            ATTEND THE MEETING   /  /



<TABLE>
<S>                             <C>                                  <C>
Signature____________________   Signature if held jointly ___________________  Dated _________, 2000
</TABLE>



Note: Please sign exactly as name appears herein. When shares are held by joint
owners, both should sign.  When signing as attorney, executor, administrator,
trustee or guardian, please give full title as such.  If a corporation, please
sign in full corporate name by authorized officer, giving full title. If
partnership, please sign in partnership name by authorized person, giving full
title.


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