NCO GROUP INC
SC 13G/A, 2000-01-18
CONSUMER CREDIT REPORTING, COLLECTION AGENCIES
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                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                 SCHEDULE 13G/A

                        Under the Securities Act of 1934
                                (Amendment No.3)*


                                 NCO Group, Inc.
                                ----------------
                                (Name of Issuer)

                           Common Stock, no par value
                         ------------------------------
                         (Title of Class of Securities)

                                    628858102
                                 --------------
                                 (CUSIP Number)

Check the appropriate box to designate the rule pursuant to which this Schedule
is filed:

         |_|      Rule 13d-1(b)

         |_|      Rule 13d-1(c)

         |X|      Rule 13d-1(d)

*The remainder of this cover page shall be filled out for a reporting person's
initial filing on this form with respect to the subject class of securities, and
for subsequent amendment containing information which would alter the
disclosures provided in a prior cover page.


The information required in the remainder of this cover page shall not be deemed
to be "filed" for the purpose of Section 18 of the Securities Exchange Act of
1934 ("Act") or otherwise subject to the liabilities of that section of the Act
but shall be subject to all other provisions of the Act (however, see the
Notes).


Potential persons who are to respond to the collection of information contained
in this form are not required to respond unless the form displays a currently
valid OMB control number.


SEC 1745 (3-98)

                               Page 1 of 4 Pages

<PAGE>
- -------------------------------                    -----------------------------
CUSIP NO. 628858102                    13G              Page 2 of 4 Pages
- -------------------------------                    -----------------------------

- --------------------------------------------------------------------------------
   1       NAME OF REPORTING PERSON
           S.S. OR I.R.S. IDENTIFICATION NUMBER OF ABOVE PERSON

           Charles C. Piola, Jr.

- --------------------------------------------------------------------------------
   2       CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*           (a)  [ ]
                                                                       (b)  [ ]

           Not Applicable.
- --------------------------------------------------------------------------------
   3       SEC USE ONLY


- --------------------------------------------------------------------------------
   4       CITIZENSHIP OR PLACE OF ORGANIZATION

           United States
- --------------------------------------------------------------------------------
                             5      SOLE VOTING POWER

                                    978,406
       NUMBER OF
        SHARES              ----------------------------------------------------
     BENEFICIALLY            6      SHARED VOTING POWER
       OWNED BY
         EACH                       -0-
       REPORTING
        PERSON              ----------------------------------------------------
         WITH                7      SOLE DISPOSITIVE POWER

                                    978,406

                            ----------------------------------------------------
                             8      SHARED DISPOSITIVE POWER

                                    -0-

- --------------------------------------------------------------------------------
   9       AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH REPORTING PERSON

           978,406 (See Item 4)
- --------------------------------------------------------------------------------
   10      CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (9) EXCLUDES CERTAIN
           SHARES*
           See Item 4                                                       [X]

- --------------------------------------------------------------------------------
   11      PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW 9

           3.8% (See Item 4)
- --------------------------------------------------------------------------------
   12      TYPE OF REPORTING PERSON*

           IN
- --------------------------------------------------------------------------------

                      * SEE INSTRUCTION BEFORE FILLING OUT!


                               Page 2 of 4 Pages


<PAGE>


Item 1(a)           Name of Issuer:
                    --------------

                    NCO Group, Inc. (the "Corporation")


Item 1(b)           Address of Issuer's Principal Executive Offices:
                    -----------------------------------------------

                    515 Pennsylvania Avenue
                    Fort Washington, PA 19034


Item 2(a)           Name of Person Filing:
                    ---------------------

                    Charles C. Piola, Jr.


Item 2(b)           Address of Principal Business Office:
                    ------------------------------------

                    NCO Group, Inc.
                    515 Pennsylvania Avenue
                    Fort Washington, PA 19034


Item 2(c)           Citizenship:
                    -----------

                    United States


Item 2(d)           Title of Class of Securities:
                    ----------------------------

                    Common stock, no par value


Item 2(e)           CUSIP Number:  628858102
                    ------------

Item 3              Not Applicable


Item 4              Ownership:
                    ---------

                        (a) Amount Beneficially Owned: 978,406(1)
                        (b) Percent of Class: 3.8%(2)
                        (c) Number of Shares as to which such person has

                               (i)   sole power to vote/direct the vote: 978,406

- -----------
(1) Includes 19,833 shares issuable upon the exercise of options which are
    exercisable within 60 days after December 31, 1999 (the "Vested Options").
    Excludes 119,160 shares held in trust for the benefit of Mr. Piola's
    children, as to which Mr. Piola disclaims beneficial ownership.

(2) Based on 25,552,562 shares outstanding as of 12/31/99 (including the Vested
    Options).

                               Page 3 of 4 Pages

<PAGE>

                               (ii)  shared power to vote/direct the vote: -0-
                               (iii) sole power to dispose/direct the
                                     disposition of: 978,406
                               (iv)  shared power to dispose/direct the
                                     disposition of: -0-


Item 5              Ownership of Five Percent or Less of a Class:
                    --------------------------------------------

                    See Item 4(b)


Item 6              Ownership of More Than Five Percent on Behalf of Another
                    Person:
                    ------------------------------------------------------------

                    Not Applicable


Item 7              Identification and Classification of the Subsidiary Which
                    Acquired the Security Being Reported on by the Parent
                    Holding Company:
                    ------------------------------------------------------------

                    Not Applicable


Item 8              Identification and Classification of Members of the Group:
                    ---------------------------------------------------------

                    Not Applicable


Item 9              Notice of Dissolution of Group:
                    ------------------------------

                    Not Applicable


Item 10             Certification
                    -------------

                    By signing below I certify that, to the best of my knowledge
                    and belief, the securities referred to above were acquired
                    in the ordinary course of business and were not acquired for
                    the purpose of and do not have the effect of changing or
                    influencing the control of the issuer of such securities and
                    were not acquired in connection with or as a participant in
                    any transaction having such purposes or effect.

Signature:          After reasonable inquiry and to the best of my knowledge and
                    belief, I certify that the information set forth in this
                    statement is true, complete and correct.



Date: January 18, 2000                  /s/ Charles C. Piola, Jr.
                                        -------------------------
                                            Charles C. Piola, Jr.


                               Page 4 of 4 Pages




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