VERSATILITY INC
DEF 14A, 1998-10-19
PREPACKAGED SOFTWARE
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                                 SCHEDULE 14A
                                (RULE 14A-101)
                    INFORMATION REQUIRED IN PROXY STATEMENT
                           SCHEDULE 14A INFORMATION

          PROXY STATEMENT PURSUANT TO SECTION 14(A) OF THE SECURITIES
                             EXCHANGE ACT OF 1934

Filed by the Registrant [X]

Filed by a Party other than the Registant [ ]

Check the appropriate box:

[ ]  Preliminary Proxy Statement        [ ]  Confidential,   For   Use   of  the
                                             Commission  Only (as  permitted  by
                                             Rule 14A-6(e)(2))

[X]  Definitive Proxy Statement

[X]  Definitive Additional Materials

[ ]  Soliciting Material Pursuant to Rule 14A-11(c) or Rule 14A-12

                                VERSATILITY INC.
- --------------------------------------------------------------------------------
                (Name of Registrant as Specified in Its Charter)

- --------------------------------------------------------------------------------
    (Name of Person(s) Filing Proxy Statement, if other than the Registrant)

Payment of Filing Fee (Check the appropriate box):

[ ]  No Fee Required

[ ]  Fee computed on table below per Exchange Act Rules 14A-6(i)(4) and 0-11.

(1)  Title of each class of securities to which transaction applies:

- --------------------------------------------------------------------------------
(2)  Aggregate number of securities to which transaction applies:

- --------------------------------------------------------------------------------
(3)  Per unit price or other underlying value of transaction  computed  pursuant
     to Exchange  Act Rule 0-11 (Set forth the amount on which the filing fee is
     calculated and state how it was determined):

- --------------------------------------------------------------------------------
(4)  Proposed maximum aggregate value of transaction:

- --------------------------------------------------------------------------------
(5)  Total fee paid:

- --------------------------------------------------------------------------------
[X]  Fee paid previously with preliminary materials.

- --------------------------------------------------------------------------------
[ ]  Check box if any part of the fee is offset as provided by Exchange Act Rule
     0-11(a)(2)  and identify the filing for which the  offsetting  fee was paid
     previously.  Identify the previous filing by registration statement number,
     or the Form or Schedule and the date of its filing.

(1)  Amount Previously Paid:

- --------------------------------------------------------------------------------
(2)  Form, Schedule or Registration Statement No.:

- --------------------------------------------------------------------------------
(3)  Filing Party:

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(4)  Date Filed:

- --------------------------------------------------------------------------------
<PAGE>


                         [VERSATILITY INC. LOGO OMITTED]

                                VERSATILITY INC.
                       11781 LEE JACKSON MEMORIAL HIGHWAY
                                  SEVENTH FLOOR
                             FAIRFAX, VIRGINIA 22033
                                 (703) 591-2900

                                October 16, 1998

Dear Stockholder:

     You are  cordially  invited  to  attend a  Special  Meeting  (the  "Special
Meeting") of  Stockholders  of  Versatility  Inc., a Delaware  corporation  (the
"Company")  to be  held at the  Holiday  Inn-Fairfax  Oaks,  11787  Lee  Jackson
Memorial Highway,  Fairfax,  Virginia 22033 on November 18, 1998, at 10:00 a.m.,
local time.

     As described in the accompanying  Proxy  Statement,  at the Special Meeting
you will be asked to  consider  and vote on a proposal  to approve and adopt the
Agreement  and Plan of Merger,  dated August 20, 1998 (the "Merger  Agreement"),
among the Company, Oracle Corporation,  a Delaware corporation  ("Oracle"),  and
AQX  Acquisition   Corporation,   a  Delaware  corporation  and  a  wholly-owned
subsidiary  of Oracle  ("Acquisition  Sub").  On the terms  and  subject  to the
conditions of the Merger  Agreement,  if the stockholders of the Company approve
and adopt the Merger Agreement, Acquisition Sub will be merged with and into the
Company (the "Merger"), with the Company continuing as the surviving corporation
and  becoming a  wholly-owned  subsidiary  of  Oracle,  and all of the shares of
common stock,  $0.01 par value,  of the Company (the "Common  Stock") issued and
outstanding  immediately prior to the Merger will be converted into the right to
receive  $1.50  per  share  in  cash,  without  interest.  Detailed  information
concerning the Merger is set forth in the accompanying Proxy Statement which you
are urged to read  carefully.  A copy of the Merger  Agreement  is  attached  as
Appendix A to the accompanying Proxy Statement.

     Approval and adoption of the Merger Agreement requires the affirmative vote
of a majority of the outstanding  shares of Common Stock held by stockholders of
record on October 14, 1998 (the "Record Date").  Pursuant to Support Agreements,
dated August 20, 1998, among Oracle and certain  stockholders of the Company who
beneficially own approximately  56.5% of the outstanding  shares of Common Stock
entitled  to  vote at the  Special  Meeting  (the  "Support  Agreements"),  such
stockholders  have agreed,  among other things, to vote their shares in favor of
the Merger and the adoption of the Merger Agreement.

     If you do not vote in  favor of the  Merger,  you  will  have the  right to
dissent and to seek  appraisal  of the fair  market  value of your shares if the
Merger is consummated and you comply with the Delaware law procedures  explained
on pages 30 to 32 of the Proxy  Statement.  The Merger is  conditioned  upon not
having 10% or more of the stockholders  properly demanding  appraisal rights. If
the Merger is not consummated,  there can be no assurances that the Company will
be able to continue as a going concern.

     THE BOARD OF DIRECTORS OF THE COMPANY HAS CAREFULLY REVIEWED AND CONSIDERED
THE TERMS AND  CONDITIONS OF THE MERGER  AGREEMENT AND HAS  DETERMINED  THAT THE
MERGER  AGREEMENT  AND THE MERGER ARE FAIR TO AND IN THE BEST  INTERESTS  OF THE
COMPANY AND ITS STOCKHOLDERS AND HAS UNANIMOUSLY APPROVED AND ADOPTED THE MERGER
AGREEMENT AND  RECOMMENDS  THAT YOU VOTE FOR APPROVAL AND ADOPTION OF THE MERGER
AGREEMENT AND THE TRANSACTIONS CONTEMPLATED THEREBY.

     In reaching its  determination,  the Board of Directors  considered,  among
other things,  the opinion of  NationsBanc  Montgomery  Securities,  LLC ("NMS")
that,  as of the date of such  opinion  and based  upon and  subject  to certain
matters stated therein,  the consideration to be received by the stockholders of
the Company pursuant to the Merger was fair from a financial point of view as of
the date of the Merger  Agreement.  The opinion of NMS is included as Appendix B
to the accompanying  Proxy  Statement.  You are urged to read the opinion in its
entirety for further  information with respect to the assumptions made,  matters
considered and limitations on the review undertaken by NMS.

     I urge you to read the  enclosed  material  carefully  and request that you
promptly  complete  and return the enclosed  proxy card in the  enclosed  return
envelope,  which  requires  no postage if mailed in the  United  States.  If you
attend the Special  Meeting,  you may vote in person even if you have previously
returned  your proxy card.  YOUR VOTE IS IMPORTANT  REGARDLESS  OF THE NUMBER OF
SHARES YOU OWN. THE MERGER CANNOT BE COMPLETED  UNLESS THE  STOCKHOLDERS  OF THE
COMPANY APPROVE AND ADOPT THE MERGER AGREEMENT.

     If  the Merger becomes effective, a Letter of Transmittal with instructions
will  be  mailed  to  all  stockholders  of  record to use in surrendering their
certificates  representing  Common  Stock.  PLEASE DO NOT SEND YOUR CERTIFICATES
UNTIL YOU RECEIVE THE LETTER OF TRANSMITTAL.

     On behalf of the Board of Directors,  I thank you for your support and urge
you to vote FOR adoption of the Merger Agreement.

                                        Sincerely,

                                        /s/ Paul J. Zoukis
                                        Paul J. Zoukis
                                        President and Chief Executive Officer

THIS  TRANSACTION  HAS NOT BEEN APPROVED OR  DISAPPROVED  BY THE  SECURITIES AND
EXCHANGE COMMISSION OR ANY STATE SECURITIES REGULATORS.  NOR HAVE THE COMMISSION
OR ANY STATE  SECURITIES  REGULATORS  PASSED UPON THE FAIRNESS OR MERITS OF SUCH
TRANSACTION  NOR UPON THE ACCURACY OR ADEQUACY OF THE  INFORMATION  CONTAINED IN
THIS DOCUMENT. ANY REPRESENTATION TO THE CONTRARY IS UNLAWFUL.

<PAGE>

                                VERSATILITY INC.
                       11781 LEE JACKSON MEMORIAL HIGHWAY
                                  SEVENTH FLOOR
                             FAIRFAX, VIRGINIA 22033
                                 (703) 591-2900
                    NOTICE OF SPECIAL MEETING OF STOCKHOLDERS
                         TO BE HELD ON NOVEMBER 18, 1998

Dear Stockholder:

     Notice is hereby given that a Special Meeting of Stockholders (the "Special
Meeting") of Versatility Inc., a Delaware  corporation (the "Company"),  will be
held at 10:00 a.m. on  Wednesday,  November 18, 1998 at 10:00 a.m.,  local time,
for the following purposes:

          1. To  consider  and  vote  upon  the  approval  and  adoption  of the
     Agreement  and  Plan  of  Merger,   dated  August  20,  1998  (the  "Merger
     Agreement"),  among the Company, Oracle Corporation, a Delaware corporation
     ("Oracle"),  and AQX Acquisition Corporation,  a Delaware corporation and a
     wholly-owned  subsidiary of Oracle ("Acquisition  Sub"),  pursuant to which
     Acquisition  Sub will be merged with and into the Company  (the  "Merger"),
     with the Company  continuing  as the surviving  corporation  and becoming a
     wholly-owned  subsidiary of Oracle,  and all of the shares of common stock,
     $0.01 par value, of the Company (the "Common Stock") issued and outstanding
     immediately prior to the Merger will be converted into the right to receive
     $1.50 per share in cash, without interest.  Detailed information concerning
     the Merger is set forth in the  accompanying  Proxy Statement which you are
     urged to read  carefully.  A copy of the Merger  Agreement  is  attached as
     Appendix A to the accompanying Proxy Statement.

          2. To transact any other  business  which may properly come before the
     Special Meeting or any adjournment or postponement thereof.

     Stockholders  of the  Company  who do not vote in favor of the Merger  will
have the right to dissent  and to seek  appraisal  of the fair  market  value of
their shares if the Merger is consummated  and they comply with the Delaware law
procedures  explained  in  the  accompanying  Proxy  Statement.  The  Merger  is
conditioned upon not having 10% or more of the stockholders  properly  demanding
appraisal rights.  If the Merger is not consummated,  there can be no assurances
that the Company will be able to continue as a going concern.

     Approval and adoption of the Merger Agreement requires the affirmative vote
of a majority of the outstanding  shares of Common Stock held by stockholders of
record on October 14, 1998 (the  "Record  Date").  Edison  Venture  Fund,  L.P.,
Noro-Moseley Partners III, L.P., Keith D. Roberts, Ronald R. Charnock, Ernest J.
Connon and Marcus W. Heth,  stockholders  of the Company  (each,  an "Affiliated
Stockholder"  and  collectively,  the "Affiliated  Stockholders"),  beneficially
owned an  aggregate  of  4,122,906  shares of Common  Stock on the Record  Date,
constituting  approximately  56.5% of the  outstanding  shares of  Common  Stock
entitled to vote at the Special Meeting.  Pursuant to Support Agreements,  dated
as  of  August  20,  1998,   among  the  Company,   Oracle  and  the  Affiliated
Stockholders,  the  Affiliated  Stockholders,  in their  capacity as such,  have
agreed,  among other things, to vote their shares in favor of the Merger and the
adoption of the Merger Agreement.

     Only  holders  of record of Common  Stock at the close of  business  on the
Record Date are entitled to notice of and to vote at the Special  Meeting or any
adjournments or postponements thereof. Any stockholder will be able to examine a
list of the holders of record,  for any purpose related to the Special  Meeting,
during  ordinary  business  hours  during the 10-day  period  before the Special
Meeting. The list will be available at the offices of the Company.

     Stockholders  may  vote in  person  or by  proxy.  The  accompanying  Proxy
Statement  explains the Merger in detail and is  accompanied by a proxy card. In
order to assure that your vote will be counted, please complete,  date, sign and
return the enclosed proxy card promptly in the enclosed prepaid envelope whether
or not you plan to attend the Special Meeting.  Your proxy may be revoked at any
time before it is voted, by submitting to the Secretary of the Company a written
revocation or a proxy bearing a later date, or by attending and voting in person
at the Special Meeting.

     THE  BOARD  OF  DIRECTORS  OF THE COMPANY HAS APPROVED THE MERGER AGREEMENT
AND  THE  MERGER AND RECOMMENDS THAT STOCKHOLDERS VOTE FOR APPROVAL AND ADOPTION
OF THE MERGER AGREEMENT.

                                  By Order of the Board of Directors

                                  /s/ Paul J. Zoukis
                                  Paul J. Zoukis
                                  President and Chief Executive Officer

Fairfax, Virginia
October 16, 1998

YOUR  VOTE  IS IMPORTANT. PLEASE EXECUTE AND RETURN THE ENCLOSED PROXY PROMPTLY,
WHETHER  OR  NOT  YOU INTEND TO BE PRESENT AT THE SPECIAL MEETING. PLEASE DO NOT
SEND IN ANY CERTIFICATES FOR YOUR SHARES AT THIS TIME.

<PAGE>


                         [VERSATILITY INC. LOGO OMITTED]

                                VERSATILITY INC.
                       11781 LEE JACKSON MEMORIAL HIGHWAY
                                  SEVENTH FLOOR
                             FAIRFAX, VIRGINIA 22033
                                 (703) 591-2900


                       PROXY STATEMENT FOR SPECIAL MEETING

     This Proxy Statement is being furnished to the  stockholders of Versatility
Inc., a Delaware  corporation  ("Versatility"  or the "Company"),  in connection
with the  solicitation  by its Board of Directors (the "Board") of proxies to be
used at a Special Meeting of Stockholders (the "Special  Meeting") to be held at
the Holiday  Inn-Fairfax  Oaks,  11787 Lee Jackson  Memorial  Highway,  Fairfax,
Virginia 22033 on Wednesday, November 18, 1998 at 10:00 a.m., local time, and at
any postponements or adjournments thereof.  This Proxy Statement,  the Notice of
Special Meeting of  Stockholders  and the enclosed form of Proxy are first being
mailed to stockholders of Versatility on or about October 19, 1998.

     The Special Meeting of Stockholders has been called to consider and vote on
a proposal to adopt the  Agreement  and Plan of Merger (the "Merger  Agreement")
(attached  to this  Proxy  Statement  as  Appendix  A)  pursuant  to  which  AQX
Acquisition   Corporation   ("Acquisition  Sub"),  a  Delaware  corporation  and
wholly-owned   subsidiary  of  Oracle   Corporation,   a  Delaware   corporation
("Oracle"),  will be merged with and into  Versatility  (the  "Merger") and each
outstanding  share (other than shares held by any  stockholders who are entitled
to and who have perfected  their  dissenters'  rights under Delaware law) of the
common stock,  par value $0.01 per share,  of Versatility  (the "Common  Stock")
will be canceled and converted automatically into the right to receive $1.50 per
share in cash (the  "Merger  Consideration"),  payable  to the  holder  thereof,
without interest.

     The  consummation  of the  Merger is  subject  to a number  of  conditions.
Accordingly,  even if the stockholders adopt the Merger Agreement,  there can be
no assurance that the Merger will be consummated. The Merger is conditioned upon
not having 10% or more of the stockholders  properly demanding appraisal rights.
If the Merger is not  consummated,  there can be no assurances  that the Company
will be able to continue as a going concern.

THIS  TRANSACTION  HAS NOT BEEN APPROVED OR  DISAPPROVED  BY THE  SECURITIES AND
EXCHANGE COMMISSION NOR HAS THE COMMISSION PASSED UPON THE FAIRNESS OR MERITS OF
SUCH TRANSACTION NOR UPON THE ACCURACY OR ADEQUACY OF THE INFORMATION  CONTAINED
IN THIS DOCUMENT. ANY REPRESENTATION TO THE CONTRARY IS UNLAWFUL.

                               ------------------

              The date of this Proxy Statement is October 16, 1998.


<PAGE>


                                TABLE OF CONTENTS


                                                                            PAGE
                                                                            ----
FORWARD-LOOKING STATEMENTS MAY PROVE INACCURATE ...........................    1
SUMMARY ...................................................................    2
 Date, Time and Place of the Special Meeting ..............................    2
 Purpose of the Special Meeting ...........................................    2
 Record Date ..............................................................    2
 Vote Required, Quorum ....................................................    2
 Parties to the Merger Transaction ........................................    3
 The Proposal .............................................................    4
 Effective Time of the Merger; Payment for Shares .........................    5
 Background of the Merger Transaction .....................................    5
 The Board's Recommendation ...............................................    5
 Opinion of Investment Bankers ............................................    6
 Conflicts of Interest ....................................................    6
 Certain Effects of the Merger ............................................    6
 Conditions to the Merger .................................................    6
 Termination of the Merger Agreement ......................................    7
 Termination Fee and Payment of Expenses ..................................    8
 License Agreement ........................................................    8
 Federal Income Tax Consequences ..........................................    9
 Market Prices for Common Stock and Dividends .............................    9
 Rights of Dissenting Stockholders ........................................   10
THE SPECIAL MEETING .......................................................   11
 Time, Place and Purpose of the Special Meeting ...........................   11
 Record Date ..............................................................   11
 Vote Required; Quorum ....................................................   11
 Solicitation Of Proxies ..................................................   12
THE MERGER ................................................................   12
 General ..................................................................   12
 Background of the Merger .................................................   12
 Recommendation of the Board of Directors .................................   18
 Opinion of NationsBanc Montgomery Securities LLC .........................   19
 Interests of Certain Persons in the Merger ...............................   22
 The Merger Agreement .....................................................   23
 License Agreement ........................................................   29
 Regulatory Compliance ....................................................   30
 Accounting Treatment .....................................................   30
 Appraisal Rights .........................................................   30
 Federal Income Tax Consequences ..........................................   32
 Certain Effects of the Merger ............................................   33
INFORMATION REGARDING THE COMPANY .........................................   34
 Recent Developments ......................................................   35
 Products .................................................................   36
 Services .................................................................   37
 Customers ................................................................   37


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<PAGE>



                                                                            PAGE
                                                                            ----
 Technology and Product Development .......................................   38
 Sales and Marketing ......................................................   39
 Competition ..............................................................   40
 Intellectual Property and Other Proprietary Rights .......................   40
 Regulatory Environment ...................................................   41
 Employees ................................................................   41
 Properties ...............................................................   41
 Legal Proceedings ........................................................   42
INFORMATION REGARDING ORACLE ..............................................   44
 Oracle Corporation .......................................................   44
 AQX Acquisition Corporation ..............................................   44
SELECTED FINANCIAL DATA FOR VERSATILITY INC. ..............................   45
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
 RESULTS OF OPERATIONS ....................................................   47
 Overview .................................................................   47
 Recent Developments ......................................................   48
 Results of Operations ....................................................   49
 Liquidity and Capital Resources ..........................................   52
 Factors Which May Effect Future Operating Results ........................   53
MARKET PRICE AND DIVIDEND INFORMATION .....................................   61
SECURITIES OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT ..........   62
INDEPENDENT PUBLIC ACCOUNTANTS ............................................   63
WHERE YOU CAN FIND ADDITIONAL INFORMATION .................................   63
OTHER BUSINESS ............................................................   63
1998 ANNUAL MEETING OF STOCKHOLDERS .......................................   63
Appendices
 Appendix A: Agreement and Plan of Merger .................................  A-1
 Appendix B: Opinion of NationsBanc Montgomery Securities LLC .............  B-1
 Appendix C: Section 262 of the General Corporate Law of the State of
               Delaware ...................................................  C-1


                                       ii

<PAGE>



                           FORWARD-LOOKING STATEMENTS


     Some  statements   contained  in  this  Proxy  Statement  regarding  future
financial  performance and results and other  statements that are not historical
facts are forward-looking statements. The words "expect," "project," "estimate,"
"predict," "anticipate," "believes" and similar expressions are also intended to
identify forward-looking  statements.  Such statements and Versatility's results
are subject to numerous risks, uncertainties and assumptions, including, but not
limited to: possible deficiencies in future liquidity levels,  possible declines
in market growth rates, dependence on key customers, possible failure of product
development   activities,   the  development  of  alternative   technologies  by
competitors  of  Versatility  or  its  customers,   price  pressures  and  other
competitive factors,  volatility in the market for Versatility's  products,  and
legal proceedings.  These risk factors are more fully described in "Management's
Discussion  and  Analysis of  Financial  Condition  and Results of  Operations."
Should  one or more of  these  risks or  uncertainties  materialize,  or  should
underlying assumptions prove incorrect,  actual results may vary materially from
those indicated in this Proxy Statement.



                                        1

<PAGE>


                                     SUMMARY

     The following is a summary of certain  information  contained  elsewhere in
this Proxy Statement. Reference is made to, and this Summary is qualified in its
entirety by, the more  detailed  information  contained  elsewhere in this Proxy
Statement. Capitalized terms used but not defined in this Summary shall have the
meanings  ascribed to them elsewhere in this Proxy  Statement.  Stockholders are
urged to read this Proxy  Statement and its appendices in their entirety  before
voting.

DATE, TIME AND PLACE OF THE
 SPECIAL   MEETING.........   A  Special   Meeting   of  the   stockholders   of
                              Versatility  will be held on  Wednesday,  November
                              18,  1998,  at  10:00  a.m.,  local  time,  at the
                              Holiday   Inn-Fairfax   Oaks,  11787  Lee  Jackson
                              Memorial Highway, Fairfax, Virginia 22033.

PURPOSE OF THE
 SPECIAL  MEETING..........   At the  Special  Meeting,  the  stockholders  will
                              consider  and  vote on a  proposal  to  adopt  the
                              Merger Agreement (attached to this Proxy Statement
                              as Appendix A) pursuant to which  Acquisition  Sub
                              will be merged with and into  Versatility and each
                              outstanding   share  of  Common   Stock   will  be
                              cancelled  and  converted  automatically  into the
                              right to receive the Merger  Consideration,  other
                              than shares held by stockholders  who are entitled
                              to  and  who  have  perfected  their   dissenters'
                              rights. See "The Merger."

RECORD  DATE...............   The  Board has  fixed  the  close of  business  on
                              October 14,  1998 as the record date (the  "Record
                              Date")  for  the   determination  of  stockholders
                              entitled to notice of, and to vote at, the Special
                              Meeting  and  any  postponements  or  adjournments
                              thereof.  On the Record Date, there were 7,295,009
                              shares of Common Stock outstanding. Each holder of
                              record of Common Stock at the close of business on
                              the Record  Date is  entitled to one vote for each
                              share of Common  Stock  then  held on each  matter
                              submitted  to a vote  of  stockholders.  See  "The
                              Special Meeting -- Record Date."

VOTE  REQUIRED;  QUORUM....   The affirmative  vote of the holders of a majority
                              of the outstanding shares of Common Stock entitled
                              to  vote  at  the  Special  Meeting   pursuant  to
                              Delaware  law is  required  to  adopt  the  Merger
                              Agreement.  Thus,  a failure  to vote or a vote to
                              abstain  will have the same legal effect as a vote
                              cast against  adoption.  In addition,  brokers who
                              hold shares of Common  Stock as nominees  will not
                              have  discretionary  authority to vote such shares
                              in the absence of instructions from the beneficial
                              owners. See "The Special Meeting -- Vote Required;
                              Quorum."

                              The  holders  of a  majority  of  the  outstanding
                              shares of  Common  Stock  entitled  to vote at the
                              Special  Meeting  must be  present  in  person  or
                              represented  by proxy to  constitute  a quorum for
                              the transaction of business.

                              Edison Venture Fund, L.P.,  Noro-Moseley  Partners
                              III, L.P.,  Keith D. Roberts,  Ronald R. Charnock,
                              Ernest J. Connon and Marcus W. Heth,  stockholders
                              of the Company (each, an "Affiliated  Stockholder"
                              and collectively, the "Affiliated Stock-


                                        2

<PAGE>



                              holders"),  beneficially  owned  an  aggregate  of
                              4,122,906  shares  of Common  Stock on the  Record
                              Date,  constituting  approximately  56.5%  of  the
                              outstanding  shares of Common  Stock  entitled  to
                              vote at the Special  Meeting.  Pursuant to Support
                              Agreements, dated as of August 20, 1998, among the
                              Company,  Oracle and the  Affiliated  Stockholders
                              (the   "Support   Agreements"),   the   Affiliated
                              Stockholders,  in their  capacity  as  such,  have
                              agreed,  among other things,  to vote their shares
                              of  Common  Stock in favor of the  Merger  and the
                              adoption   of  the   Merger   Agreement.   As  the
                              Affiliated  Stockholders have agreed to vote their
                              shares  of  Common  Stock in  favor of the  Merger
                              pursuant to the Support Agreements the presence of
                              the  requisite  quorum  and  the  approval  of the
                              Merger is  assured.  See "The  Special  Meeting --
                              Vote Required; Quorum."

PARTIES TO THE MERGER
 TRANSACTION...............   Versatility Inc. Versatility is a leading provider
                              of  client/server  customer  interaction  software
                              that  enables  businesses  to automate and enhance
                              their telesales,  telemarketing  and teleservicing
                              capabilities.  The Company's software products are
                              designed  to   increase   the   productivity   and
                              revenue-generating  capabilities of  organizations
                              operating  call  centers  as  they  interact  with
                              existing and  potential  customers.  The Company's
                              products  include desktop  software  applications,
                              development and  customization  tools and optional
                              server-based  software services. A wide variety of
                              leading computing platforms are supported allowing
                              users  to  implement  a  scalable,   flexible  and
                              interoperable  software  solution that can be used
                              independently   or  as  part   of  an   integrated
                              enterprise-wide        customer        interaction
                              implementation.  Versatility also offers fee-based
                              professional,  consulting and maintenance services
                              to provide implementation, integration and ongoing
                              support of the Company's software products.

                              The Company was incorporated as National Political
                              Resources,  Inc.  in the  District  of Columbia in
                              1981  and  merged  into  NPRI,  Inc.,  a  Virginia
                              corporation,  in July 1991. In January 1996, NPRI,
                              Inc.   reincorporated  in  Delaware.  The  Company
                              changed its name to Versatility Inc. in June 1996.
                              The  Company's  executive  offices  are located at
                              11781 Lee Jackson Memorial Highway, Seventh Floor,
                              Fairfax,  Virginia 22033, and its telephone number
                              is  (703)  591-2900.  As used  herein,  the  terms
                              "Versatility"   and   the   "Company"   refer   to
                              Versatility   Inc.,  its   subsidiaries   and  the
                              predecessors of Versatility Inc.

                              Oracle Corporation.  Oracle is the world's leading
                              supplier  of  software  products  for  information
                              management and the world's second largest software
                              company.   Oracle's   software   products  can  be
                              categorized  into three primary product  families:
                              Server Technologies,  Application  Development and
                              Business    Intelligence    Tools   and   Business
                              Applications.   Oracle's  Technologies  family  of
                              products consists of distributed database servers,
                              connectivity  products and  gateways.  The Oracle8
                              relational data-


                                        3

<PAGE>



                              base   management   system  ("DBMS")  is  the  key
                              component of Oracle's Server Technologies database
                              offering for storing,  manipulating and retrieving
                              relational,  object-relational,  multi-dimensional
                              text,  spatial,  video  and  other  types of data.
                              Oracle's Application  Development Tools consist of
                              a set of  software  products  capable of  building
                              database   applications  for  deployment  in  both
                              client-server  and web  environments.  Oracle also
                              provides a complete  set of Business  Intelligence
                              tools allowing users to report,  query and analyze
                              data  held  in  an  operational   system  or  data
                              warehouse. Oracle's Business Applications products
                              consist of over 45 integrated software modules for
                              financial  management,  supply  chain  management,
                              manufacturing,  project  systems,  human resources
                              and front office applications.  Oracle's principal
                              products  run  on  a  broad  range  of  computers,
                              including    mainframe,     massively    parallel,
                              clustered,      symmetrical      multi-processing,
                              minicomputers,  workstations,  personal  computers
                              and  laptop   computers   and  over  85  different
                              operating  systems,  including  UNIX,  Windows and
                              Windows  NT. In  addition  to  software  products,
                              Oracle offers consulting,  education,  support and
                              systems  integration  services  in  support of its
                              customers' use of its software products.

                              Oracle was  incorporated  on October  29,  1986 in
                              connection  with  a  reincorporation  of  Oracle's
                              predecessor  in Delaware,  which was  completed on
                              March 12, 1987.  Oracle's former primary operating
                              subsidiary,   Oracle  Corporation,   a  California
                              corporation, was incorporated in June 1977. In May
                              1995,  Oracle  Corporation  was merged into Oracle
                              Systems Corporation, a Delaware corporation, whose
                              name was changed to Oracle Corporation. Unless the
                              context  otherwise  requires,  "Oracle"  refers to
                              Oracle   Corporation,   its  predecessor  and  its
                              subsidiaries.   Oracle   maintains  its  executive
                              offices  and  principal  facilities  at 500 Oracle
                              Parkway,   Redwood  City,  California  94065.  Its
                              telephone number is (650) 506-7000.

                              AQX Acquisition Corporation.  Acquisition Sub is a
                              Delaware corporation  organized on August 13, 1998
                              in connection with the Merger.  Acquisition  Sub's
                              principal  executive  offices  are  located at 500
                              Oracle Parkway,  Redwood City,  California  94065.
                              Oracle is the sole stockholder of Acquisition Sub.
                              Prior to the Merger, Acquisition Sub will not have
                              any significant  assets or liabilities (other than
                              its rights and  obligations in connection with the
                              Merger  Agreement)  and  will  not  engage  in any
                              activities   other  than  those  incident  to  its
                              formation and the transactions contemplated by the
                              Merger Agreement.

THE  PROPOSAL..............   The Merger  Agreement  provides  that,  subject to
                              satisfaction  of certain  conditions,  Acquisition
                              Sub  will be  merged  into  Versatility,  and that
                              following  the Merger,  the separate  existence of
                              Acquisition  Sub will cease and  Versatility  will
                              continue  as  the   surviving   corporation   (the
                              "Surviving  Corporation").  At the Effective  Time
                              (as defined  below) and subject to the  conditions
                              and


                                        4

<PAGE>

                              procedures set forth in the Merger Agreement, each
                              share  of  issued  and  outstanding  Common  Stock
                              (other   than   shares   as  to  which   statutory
                              dissenters'  rights are properly perfected and not
                              withdrawn)  will,  by  virtue  of the  Merger,  be
                              converted into the right to receive $1.50 in cash,
                              without interest. See "The Merger."

EFFECTIVE TIME OF THE MERGER;
 PAYMENT  FOR  SHARES......   The Merger will become  effective (the  "Effective
                              Time")  at the  time  and  date  when a copy  of a
                              certificate  of merger is filed with the Secretary
                              of State of the State of Delaware  pursuant to the
                              Delaware General Corporation Law (the "DGCL"). The
                              time  of  such   filing  will  occur  as  soon  as
                              practicable  after  the  Special  Meeting  and the
                              definitive   settlement  of  the  putative   class
                              actions (as defined  herein),  subject to approval
                              of the principal terms of the Merger  Agreement at
                              the Special Meeting and  satisfaction or waiver of
                              the  other  conditions  of the  Merger  Agreement.
                              Detailed instructions with regard to the surrender
                              of   certificates,   together  with  a  letter  of
                              transmittal,  will be forwarded to stockholders by
                              BankBoston  N.A.  (the "Payment  Agent")  promptly
                              following the Effective Time.  Stockholders should
                              not submit their certificates to the Payment Agent
                              until  they have  received  instructions  from the
                              Payment Agent.  Payment for shares of Common Stock
                              will  be  made  to  stockholders  as  promptly  as
                              practical  following  receipt by the Payment Agent
                              of   their   certificates   and   other   required
                              documents.  No interest will be paid or accrued on
                              the   cash   payable   upon   the   surrender   of
                              certificates.   See  "The  Merger  --  The  Merger
                              Agreement." STOCKHOLDERS SHOULD NOT SEND ANY SHARE
                              CERTIFICATES AT THIS TIME.

BACKGROUND OF THE  MERGER..   For a  description  of the  events  leading to the
                              approval and  adoption of the Merger  Agreement by
                              the Board,  see "The Merger --  Background  of the
                              Merger."

THE BOARD'S RECOMMENDATION.   The Board has determined that the Merger Agreement
                              and the  transactions  contemplated  thereby,  are
                              advisable and in the best interests of the Company
                              and its stockholders and has unanimously  approved
                              and   adopted   the  Merger   Agreement   and  the
                              transactions  contemplated thereby,  including the
                              Merger.  In reaching its unanimous  determination,
                              the Board  considered  a number of factors,  which
                              taken   together   support   such   determination,
                              including without limitation,  the following:  the
                              financial condition and operations of the Company,
                              the  concerns  over the  Company's  liquidity  and
                              capital  resources,  the effects of the  Company's
                              restatement    of   its    historical    financial
                              statements, the inability of the Company to obtain
                              new financing,  the assessment of management  that
                              the Company could not long sustain its  continuing
                              operating  losses,   the  analysis   presented  by
                              NationsBanc Montgomery Securities LLC ("NMS"), the
                              extensive solicitation process conducted by NMS in
                              seeking   a  buyer   for   Versatility,   and  the
                              conclusion of the Board that Oracle's proposal was
                              the most favorable proposal received.


                                        5

<PAGE>



                              For a more  complete  discussion  of  the  factors
                              considered  by  the  Board,  see  "The  Merger  --
                              Recommendation of the Board of Directors."

OPINION OF
 INVESTMENT BANKERS........   Versatility  retained NMS to act as its  financial
                              advisor   to   review   any   proposed    business
                              combination  and render its  opinion to the Board.
                              NMS provided an opinion  dated August 20, 1998, to
                              the Board  that,  as of that date,  and subject to
                              the  assumptions,  limitations and  qualifications
                              set   forth   in   such   opinion,    the   Merger
                              Consideration  to be  received  by the  holders of
                              Common Stock  pursuant to the Merger  Agreement is
                              fair to such stockholders,  from a financial point
                              of view.  The full text of the written  opinion of
                              NMS, which sets forth a description of assumptions
                              made,  matters  considered and  limitations on the
                              review  undertaken by NMS, is attached as Appendix
                              B to this Proxy Statement.  Stockholders are urged
                              to read such opinion  carefully  in its  entirety.
                              See  "The   Merger  --  Opinion   of   NationsBanc
                              Montgomery Securities LLC."

CONFLICTS OF INTEREST......   In  considering  the  recommendation  of the Board
                              with respect to the Merger, stockholders should be
                              aware  that  certain  officers  and  directors  of
                              Versatility  have interests in connection with the
                              Merger  which  may  present  them  with  actual or
                              potential  conflicts of interest.  These interests
                              include   those   described   in  "The  Merger  --
                              Interests of Certain Persons in the Merger."

CERTAIN EFFECTS OF
 THE  MERGER...............   As a  result  of the  Merger,  the  entire  equity
                              interest in  Versatility  will be owned by Oracle.
                              Stockholders  will no longer have any interest in,
                              and will not be stockholders of, Versatility,  and
                              therefore  will  not  participate  in  its  future
                              earnings and growth.  Instead, each such holder of
                              Common Stock will have the right to receive  $1.50
                              in cash,  without  interest,  for each  share held
                              (other than shares in respect of which dissenters'
                              rights  have been  perfected).  See "The Merger --
                              Certain Effects of the Merger."

CONDITIONS TO
 THE  MERGER...............   The  obligations  of the  Company  and  Oracle  to
                              complete  the  Merger  are  subject to a number of
                              conditions.  If these conditions are not satisfied
                              or waived, the Merger will not be completed. These
                              conditions   include  (i)  the   approval  of  the
                              Company's stockholders;  (ii) the receipt of final
                              court  approval of the  settlement of the putative
                              class  actions  (as defined  herein)  filed in the
                              United  States  District  Court  for the  Southern
                              District  of  New  York  and  the  United   States
                              District  for the Eastern  District of Virginia on
                              terms    consistent   with   the   Memorandum   of
                              Understanding  Concerning  Settlement  Terms dated
                              July 9, 1998 and the  expiration  of all rights to
                              appeal such  settlement;  (iii) the  retention  of
                              Marcus Heth and certain  employees of the Company;
                              (iv) there shall not be instituted  and continuing
                              any  action,   suit  or  proceeding   against  the
                              Company,   Oracle,    Acquisition   Sub   by   any
                              governmental   entity  or  any  other   person  or
                              persons,  (a) directly or  indirectly  relating to
                              the Merger or the  License  Agreement  (as defined
                              herein) or any other transactions  contemplated by
                              the  Merger  Agreement,   (b)  who  is  or  was  a
                              stockholder or stockholders of the


                                        6

<PAGE>

                              Company,  whether on behalf of such stockholder or
                              stockholders,  or in a derivative action on behalf
                              of the Company,  (c) alleging  infringement by the
                              Company  of  intellectual  property  assets of any
                              third  party or (d) which  individually  or in the
                              aggregate  could  reasonably be expected to have a
                              material  adverse  effect on the  Company  and its
                              subsidiaries;   (v)  the   aggregate   number   of
                              Dissenting  Shares  (as  defined  herein)  held by
                              Dissenting  Stockholders (as defined herein) shall
                              not be  equal  to or  exceed  ten  percent  of the
                              outstanding  shares  of Common  Stock  immediately
                              prior to the Effective  Time;  (vi) no order being
                              entered in any action or proceeding or other legal
                              restraint  or   prohibition   that   prevents  the
                              consummation  of the Merger;  (vii) the expiration
                              of  any   applicable   antitrust   waiting  period
                              applicable  to the Merger;  (viii) the accuracy in
                              all material respects of the  representations  and
                              warranties of the Company and Oracle; and (ix) the
                              performance  in  all  material   respects  by  the
                              Company   and  Oracle  of  all   obligations   and
                              covenants  required  to be  performed  or complied
                              with under the Merger  Agreement.  See "The Merger
                              -- The Merger Agreement."

TERMINATION OF THE MERGER
 AGREEMENT...............     Either the  Company or Oracle  may  terminate  the
                              Merger  Agreement if (i) they mutually  consent in
                              writing; (ii) a final order shall have been issued
                              prohibiting  the  Merger;  or (iii) the Merger has
                              not been  consummated by December 31, 1998 (unless
                              otherwise extended).

                              Oracle may terminate the Merger  Agreement if: (i)
                              prior  to  the   Effective   Time  (a)  the  Board
                              withdraws    or   modifies    its    approval   or
                              recommendation  of the Merger in a manner  adverse
                              to Oracle, (b) the Board or the Company shall have
                              recommended to the stockholders, taken no position
                              with  respect to, or failed to  recommend  against
                              acceptance  of  a  Third  Party   Acquisition  (as
                              defined herein),  (c) the Company has entered into
                              or the Board approves a definitive  agreement with
                              respect to a Third Party  Acquisition  (as defined
                              herein),  (d) the  Company  fails to  confirm  its
                              recommendation  of  the  Merger  Agreement  upon a
                              written  request  by  Oracle  to do so, or (e) the
                              Board or the Company has resolved to do any of the
                              foregoing,  or (ii) the Company has  breached,  in
                              any   material   respect,   the   representations,
                              warranties or covenants of the Merger Agreement.

                              The Company may terminate the Merger Agreement if:
                              (i) the Board shall have  withdrawn or modified in
                              a manner adverse to Acquisition  Sub or Oracle its
                              approval or  recommendation of the Merger in order
                              to  approve a  definitive  agreement  related to a
                              superior  proposal  for  the  acquisition  of  the
                              Company,  provided  that the  Company  shall  have
                              complied  with the  notice  provisions  hereof and
                              shall have made payment of the Termination Fee (as
                              described below) or (ii) Oracle or Acquisition Sub
                              have  breached  in  any  material  respect,  their
                              representations,  warranties  and covenants in the
                              Merger Agreement.


                                        7

<PAGE>

                              For  a   more   complete   discussion   of   these
                              termination  provisions,  see "The  Merger  -- The
                              Merger Agreement."

TERMINATION FEE AND PAYMENT
 OF   EXPENSES.............   In  the  event  that  the  Merger   Agreement   is
                              terminated by Oracle or by the Company pursuant to
                              the Board's exercise of its fiduciary duty and the
                              Company  was  not   entitled  to   terminate   the
                              Agreement  pursuant  to a breach  by  Oracle,  the
                              Company  shall pay Oracle  (i) a fee of  $360,000,
                              plus   (ii)   an   amount    equal   to   Oracle's
                              out-of-pocket  fees and  expenses  (not to  exceed
                              $200,000).  If the  Company  shall fail to pay any
                              amounts  when due,  interest  shall accrue on such
                              unpaid amounts at a rate of 6% per annum.

                              In  the  event  that  the  Merger   Agreement   is
                              terminated  because the Merger was not consummated
                              by December 31, 1998 or as a result of a breach by
                              the Company  (and the Company was not  entitled to
                              terminate  the Merger  Agreement  as a result of a
                              breach by Oracle)  and the Company  consummates  a
                              Third Party Acquisition (as defined herein) within
                              12 months after the date of such termination,  the
                              Company  shall pay Oracle  (i) a fee of  $360,000,
                              plus   (ii)   an   amount    equal   to   Oracle's
                              out-of-pocket  fees and  expenses  (not to  exceed
                              $200,000).  If the  Company  shall fail to pay any
                              amounts when due,  interest  shall be paid on such
                              unpaid amounts at a rate of 6% per annum.

                              For  a   more   complete   discussion   of   these
                              termination fees and expenses,  see "The Merger --
                              The Merger Agreement."

LICENSE  AGREEMENT.........   On August 20, 1998,  in  connection  with entering
                              into the Merger Agreement,  Oracle and the Company
                              entered into a Technology License Agreement, which
                              was  amended  by  Amendment  No. 1 to the  License
                              Agreement  dated  September  10, 1998 (as amended,
                              the  "License   Agreement")  whereby  the  Company
                              granted to Oracle a worldwide, non-exclusive right
                              and license to market,  reproduce,  distribute and
                              grant  sublicenses of the computer  software owned
                              or  distributed  by the  Company  (the  "Company's
                              Technology").  As payment for the license granted,
                              Oracle  will pay to the Company a fee equal to 30%
                              of the net  fees  which  Oracle  receives  for all
                              sublicenses of the Company's  Technology until the
                              earlier  of (i) six  years  from  the  date of the
                              License  Agreement  and (ii) the payment by Oracle
                              of a total of $12  million.  Additionally,  Oracle
                              has  partially  prepaid,  and will prepay,  to the
                              Company  $2  million  of such  sublicense  fees in
                              three  equal  monthly   installments  on  each  of
                              September  1,  October 1 and November 1, 1998 (the
                              "Prepaid Sublicense Fee").

                              If Oracle  breaches  the Merger  Agreement  in any
                              material  respect  and fails to cure  such  breach
                              within twenty  business days after written  notice
                              or  Oracle   fails  for  any  reason  to  pay  the
                              sublicense  fees,  then the Company has the option
                              of terminating the License  Agreement by providing
                              Oracle  with  written  notice of such  termination
                              within twenty  business days after the date of the
                              written


                                        8

<PAGE>



                              notice of breach from Versatility to Oracle, which
                              termination  shall  not be  effective  unless  and
                              until Versatility  refunds all but $360,000 of the
                              Prepaid  Sublicense  Fee to Oracle within 180 days
                              of providing  Oracle with notice of termination of
                              the License Agreement.

                              If the  Merger  Agreement  is  being  or has  been
                              terminated  and  Versatility  is  obligated to pay
                              Oracle the Termination Fee, Versatility refunds to
                              Oracle all of the Prepaid  Sublicense Fee prior to
                              or   simultaneously   with  the  payment  of  such
                              Termination  Fee, and the  Termination Fee is paid
                              in  accordance   with  the  terms  of  the  Merger
                              Agreement   then  the  License   Agreement   shall
                              terminate.

                              For a more  complete  discussion  of  the  License
                              Agreement   see  "The   Merger   --  the   License
                              Agreement."

FEDERAL INCOME TAX
 CONSEQUENCES..............   The receipt of the Merger Consideration by holders
                              of Common  Stock  pursuant to the Merger will be a
                              taxable   transaction   for  federal   income  tax
                              purposes.  For a more  detailed  discussion of the
                              federal income tax consequences of the Merger, see
                              "Federal Income Tax  Consequences." All holders of
                              Common  Stock  are  urged  to  consult  their  tax
                              advisors to determine  the effect of the Merger on
                              such  holders  under  federal,  state,  local  and
                              foreign tax laws.

MARKET PRICES FOR COMMON
 STOCK  AND DIVIDENDS......   Following the Company's initial public offering on
                              December 13, 1996, until July 20, 1998, the Common
                              Stock was  traded on the  Nasdaq  National  Market
                              ("Nasdaq")  under the symbol "VERS." Nasdaq halted
                              trading  of the  Common  Stock on March 12,  1998.
                              Trading  resumed on Nasdaq on May 5, 1998. On July
                              20, 1998,  Nasdaq  delisted the Common  Stock.  On
                              July 21, 1998 the Common  Stock  began  trading on
                              the  OTC  Bulletin  Board.  The  following  tables
                              present historical  trading  information about the
                              Common Stock closing share prices:

<TABLE>
<CAPTION>
                                                       LOW           HIGH
                                                   -----------   -----------
<S>                                                <C>           <C>
  FISCAL 1997
    Quarter ended January 31, 1997 (subsequent
      to December 13, 1996) ....................    $  13.13      $  18.25
    Quarter ended April 30, 1997 ...............        8.00         13.63

  FISCAL 1998
    Quarter ended July 31, 1997 ................       10.00         13.75
    Quarter ended October 31, 1997 .............        7.75         13.88
    Quarter ended January 31, 1998 .............        3.75          9.13
    Quarter ended April 30, 1998 ...............        2.50          5.88

  FISCAL 1999
    Quarter ended July 31, 1998 ................        0.75          2.25
    Quarter ended October 31, 1998 (through
      October 14, 1998) ........................        0.94          1.94
</TABLE>

                                       9

<PAGE>



                              On August 19,  1998 (the last  trading  day before
                              the  Board's  approval  of the Merger) the closing
                              share price was $1.63 per share. No cash dividends
                              have been paid on the Common Stock by  Versatility
                              since its  shares  were  publicly  distributed  in
                              1996, and Versatility does not currently intend to
                              pay cash  dividends on the Common  Stock.  Certain
                              provisions  of the  Company's  loan  agreements as
                              well  as  the  Merger   Agreement   prohibit   the
                              Company's ability to pay cash dividends.

RIGHTS OF DISSENTING
 STOCKHOLDERS..............   Any  stockholder  who does not wish to accept  the
                              Merger  Consideration has the right under the DGCL
                              to  receive  the "fair  value" of his,  her or its
                              shares of Common Stock as determined by a Delaware
                              court.  This  "appraisal  right" is  subject  to a
                              number of restrictions and technical requirements.
                              Generally,  in order to perfect appraisal rights a
                              stockholder (i) must not vote in favor of adopting
                              the Merger Agreement; and (ii) must make a written
                              demand for appraisal before the vote on the Merger
                              Agreement.   However,   if  the   Merger   is  not
                              consummated,  there can be no assurances  that the
                              Company will be able to continue operations.

                              Merely voting  against the Merger  Agreement  will
                              not  protect a  stockholder's  right of  appraisal
                              under the DGCL. Appendix C to this Proxy Statement
                              contains  the  applicable  provisions  of the DGCL
                              relating to appraisal  rights.  See "The Merger --
                              Appraisal Rights."




                                       10

<PAGE>



                               THE SPECIAL MEETING

TIME, PLACE AND PURPOSE OF THE SPECIAL MEETING

     This Proxy Statement and the  accompanying  proxy card are solicited by the
Board.  These  proxies  will be used at the Special  Meeting to be held at 10:00
a.m.  local time,  on  Wednesday,  November 18, 1998 at the Holiday  Inn-Fairfax
Oaks, 11787 Lee Jackson Memorial  Highway,  Fairfax,  Virginia 22033, and at any
and all  postponements  and  adjournments  thereof.  The  purpose of the Special
Meeting is to consider and vote on a proposal to adopt the Merger Agreement (the
"Proposal"),  pursuant to which  Acquisition Sub will be merged into Versatility
with Versatility continuing as the Surviving Corporation. The Board approved the
Merger Agreement.  THE BOARD OF DIRECTORS OF VERSATILITY  UNANIMOUSLY RECOMMENDS
THAT VERSATILITY STOCKHOLDERS VOTE FOR ADOPTION OF THE MERGER AGREEMENT.

RECORD DATE

     Stockholders  of record at the close of business on the Record Date will be
entitled  to vote  at the  Special  Meeting.  On the  Record  Date,  there  were
7,295,009 shares of Common Stock outstanding which were held by approximately 87
stockholders  of record.  Each holder of record of Common  Stock at the close of
business  on the Record  Date is  entitled  to one vote for each share of Common
Stock then held on each matter submitted to a vote of stockholders.

VOTE REQUIRED; QUORUM

     At the  Special  Meeting,  the  holders  of Common  Stock  will vote on the
proposal to adopt the Merger Agreement (the "Proposal"). In order to be adopted,
holders of a majority of all the outstanding shares of Common Stock must vote in
favor of approving the Merger Agreement. Votes withheld and abstentions will not
be counted as votes cast and will not be voted.  In  addition,  brokers who hold
shares of Common Stock as nominees will not have discretionary authority to vote
such shares in the absence of instructions from the beneficial owners.

     The presence,  in person or by proxy, of the holders of shares representing
a majority of the  outstanding  shares  eligible to vote at the Special  Meeting
shall  constitute  a quorum.  Shares of Common  Stock  held by  brokers  who are
prohibited from voting (pursuant to their  discretionary  authority on behalf of
beneficial  owners of such shares who have not submitted a proxy with respect to
such shares) on some or all of the matters  before the  stockholders,  but which
shares would otherwise be entitled to vote at the meeting, shall be counted, for
the purpose of determining the presence or absence of a quorum.  If a quorum has
been  established  for the purpose of conducting the Special  Meeting,  a quorum
shall be deemed to be present  for the purpose of all votes to be  conducted  at
such meeting.

     The Affiliated  Stockholders of the Company beneficially owned an aggregate
of  4,122,906   shares  of  Common  Stock  on  the  Record  Date,   constituting
approximately  56.5% of the outstanding  shares of Common Stock entitled to vote
at the  Special  Meeting.  Pursuant to the Support  Agreements,  the  Affiliated
Stockholders,  in their capacity as such,  have agreed,  among other things,  to
vote  their  shares  in favor  of the  Merger  and the  adoption  of the  Merger
Agreement.  The holders of a majority of the outstanding shares entitled to vote
at the  Special  Meeting  must be present in person or  represented  by proxy to
constitute  a  quorum  for  the  transaction  of  business.  As  the  Affiliated
Stockholders  have  agreed to vote  their  shares  of  Common  Stock in favor of
approval  and  adoption  of  the  Merger  Agreement   pursuant  to  the  Support
Agreements,  the presence of the requisite  quorum and approval of the Merger is
assured.

     All shares  represented by properly  executed and unrevoked proxies will be
voted at the Special  Meeting.  You may revoke your proxy  before it is voted by
executing  another  proxy  at a  later  date,  by  notifying  the  secretary  of
Versatility in writing of your  revocation,  or by attending the Special Meeting
in person and voting in person.


                                       11

<PAGE>



     If the  enclosed  proxy card is duly  executed and received in time for the
Special Meeting, and if no contrary instructions are included on the proxy card,
it is the intention of the persons named as proxies to vote the shares of Common
Stock  represented  thereby  in  favor  of the  Proposal  to  adopt  the  Merger
Agreement, and, in the discretion of the persons named as proxies, in connection
with any other business that may properly come before the Special Meeting or any
postponement or adjournment thereof.

     At this time,  Versatility  knows of no other matters that may be presented
for stockholder action at the Special Meeting.  However,  if any matters,  other
than approval and adoption of the Merger Agreement,  should properly come before
the Special  Meeting,  it is the  intention of the persons named in the enclosed
proxy card to vote such proxy in accordance with their best judgment.

     In the event  that  there are not  sufficient  votes to adopt the  Proposal
raised at the Special  Meeting,  it is expected that the Special Meeting will be
postponed  or adjourned in order to permit  further  solicitation  of proxies by
Versatility.

     The delivery of this Proxy  Statement  shall not, under any  circumstances,
create any implication  that the information  contained  herein is correct after
the date hereof, October 16, 1998.

     THE BOARD OF VERSATILITY  UNANIMOUSLY  RECOMMENDS A VOTE "FOR" THE APPROVAL
AND  ADOPTION  OF THE MERGER  AGREEMENT.  THE  AFFIRMATIVE  VOTE OF HOLDERS OF A
MAJORITY  OF THE  OUTSTANDING  SHARES OF COMMON  STOCK IS  REQUIRED TO ADOPT THE
MERGER AGREEMENT.

     NO PERSONS  HAVE BEEN  AUTHORIZED  TO GIVE ANY  INFORMATION  OR TO MAKE ANY
REPRESENTATIONS OTHER THAN THOSE CONTAINED IN THIS PROXY STATEMENT IN CONNECTION
WITH  VERSATILITY'S  SOLICITATION  OF  PROXIES  AND,  IF  GIVEN  OR  MADE,  SUCH
INFORMATION OR REPRESENTATIONS MUST NOT BE RELIED UPON AS HAVING BEEN AUTHORIZED
BY VERSATILITY OR ANY OTHER PERSON.


SOLICITATION OF PROXIES

     Officers and regular  employees  of  Versatility  may solicit  proxies from
stockholders by telephone,  telegram,  facsimile or in person.  Versatility will
not pay these individuals any additional compensation for such services,  except
for the  reimbursement  of any reasonable  out-of-pocket  expenses that they may
incur.  Versatility will pay all expenses of the solicitation of proxies for the
Special Meeting, including the cost of mailing.


                                   THE MERGER

GENERAL

     The following  information,  insofar as it relates to matters  contained in
the Merger  Agreement,  is  qualified in its entirety by reference to the Merger
Agreement,  which is  incorporated  herein by reference  and attached  hereto as
Appendix A. Stockholders are urged to read the Merger Agreement in its entirety.
All information contained in this Proxy Statement with respect to Oracle and its
subsidiaries,  including  Acquisition  Sub,  has been  supplied  by  Oracle  for
inclusion herein and has not been independently verified by the Company.


BACKGROUND OF THE MERGER

     On February 12, 1998,  the Company  announced  that it would be reporting a
significant  loss for the third  quarter  of fiscal  year 1998 (the  three-month
period  ending  January  31,  1998).  Over the  following  30 days  the  Company
undertook an extensive review, under the direction of the Audit Committee of the
Board (the "Audit Committee"),  of the financial condition and previously issued
financial  statements of the Company.  The Audit  Committee  engaged  Deloitte &
Touche LLP to assist it in its review.  On March 12, 1998, the Company announced
that,  as a  result  of  concerns  over  the  accounting  treatment  of  certain
transactions,  it expected to restate its financial  results for the fiscal year
ended April 30, 1997 and the fiscal quarters ended July 31, 1997 and October 31,
1997 and announced that its Form 10-Q for the


                                       12

<PAGE>



quarter  ending January 31, 1998 would not be filed on time.  Additionally,  the
Company announced that Ronald R. Charnock,  the Company's Chairman of the Board,
Chief Executive Officer and founder of the Company had resigned.

     In the fourth  quarter  of the 1998  fiscal  year,  the  Company  hired new
management to fill vacated  positions in the  Company's  senior  management.  On
February 2, 1998, the Company hired Kenneth T. Nelson as the new Chief Financial
Officer. On February 26, 1998, the Company hired Paul J. Zoukis as President and
Chief   Operating    Officer   and   James   J.   Dellamore   as   Senior   Vice
President-Operations.  Mr.  Zoukis  became  a  member  of  the  Board  upon  Mr.
Charnock's  resignation.  Furthermore,  during March and April 1998, the Company
significantly  reduced  its  workforce  in order to reduce its need for  working
capital and to offset the Company's  continued  operational issues and financial
losses.

     On March 12, 1998,  the National  Association  of  Securities  Dealers (the
"NASD")  suspended  trading  of  the  Common  Stock  on  Nasdaq  and  instituted
proceedings to remove the Common Stock from listing on Nasdaq.

     Between  March 6, 1998 and April 8, 1998 the  Company  and  certain  of its
current and former  officers and directors,  among others,  were sued in various
putative  securities class actions.  Collectively,  these putative class actions
(as defined  herein)  asserted  claims  under  Sections  11, 12(2) and 15 of the
Securities Act of 1933, as amended (the "Securities Act") and Sections 10(b) and
20(a) of the  Securities  and  Exchange Act of 1934,  as amended (the  "Exchange
Act") for  alleged  misrepresentations  and  omissions  in  connection  with the
Securities and Exchange  Commission (the "Commission")  filings and other public
statements made by the Company.  Among other  allegations,  each of the putative
class actions alleged that the Company  misrepresented its financial results and
its accounting  practices  during the period from December 12, 1996 to March 12,
1998,  including  financial results and accounting  practices used in connection
with the Company's  initial  public  offering.  The complaints in certain of the
putative class actions also asserted, among other allegations,  that the Company
and certain of the other defendants made  misrepresentations  in connection with
the  initial   public   offering  and  thereafter   regarding  the   performance
capabilities of the Company's CallCenter product.

     Beginning in March 1998, the Company began receiving  informal requests for
information from the Commission relating to accounting and financial matters. In
May 1998,  the  Company  was advised by the  Commission  that it had  obtained a
formal order of investigation so that, among other matters,  it may use subpoena
powers to obtain  information  relevant to its inquiry.  The Commission has used
its subpoena powers to obtain  information from various officers,  directors and
employees  of the Company and from  persons not  presently  associated  with the
Company.

     As a result  of the  foregoing  events  and the  continued  decline  in the
Company's  financial  condition,  the Board  directed  that the  Company  retain
financial  advisors to assist the Company in  evaluating  its  alternatives.  On
April 6,  1998,  representatives  of NMS met with  Messrs.  Zoukis and Nelson to
discuss strategic alternatives to the Company's business operations, including a
possible  acquisition  of the Company,  and  discussed  the  retention of NMS as
financial advisor to the Company.

     At a meeting on April 14, 1998, the Board discussed at length the Company's
financial  and  strategic  situation  and  alternatives.  It was the view of the
Company's new  management  and the Board that the Company could not long sustain
its  continuing  operating  losses.  As a result  of the  announcement  that the
Company  would be restating  its  financial  statements  and the  suspension  of
trading in the Common Stock by Nasdaq,  customers  of the Company were  delaying
orders of the Company's products.  After considering,  among other factors,  the
Company's  current  financial  turmoil  and  the  Company's  limited  prospects,
including the failure to attain the financial  covenant  thresholds set forth in
its working  capital loans,  the Board  authorized the  exploration of strategic
alternatives  and retained NMS to work with the Company's  management to explore
such alternatives. Such alternatives included, without limitation, a sale of the
Company,  a third  party  investment,  a  business  combination  or any  similar
transaction  or a  combination  of the  foregoing.  In deciding to authorize the
exploration  process,  the  Board  considered  presentations  by  the  Company's
management  and took into  account  the past  financial,  operating  and trading
performance  of the Company and the Common  Stock and the  prospects  for future
performance,  including employee retention,  stockholder  litigation and working
capital requirements. The Board also


                                       13

<PAGE>



discussed  that the  Company's  ability  to  obtain  additional  loans  would be
restricted because Silicon Valley Bank, a California chartered bank (the "Bank")
had  a  security  interest  on  all  of  the  Company's  assets,  including  the
intellectual  property  of  the  Company.  Additionally,  the  Board  considered
preliminary  discussions  with  two  interested  companies  regarding  potential
acquisitions of, or strategic partnerships with, the Company. The Board directed
Messrs.  Zoukis and  Nelson to work with NMS to  continue  to develop  potential
business  combinations  with  these  two  companies  and to  develop  a list  of
potential strategic partners and investors for the Company.

     In furtherance of the exploration  process,  upon retention of NMS on April
27, 1998, NMS contacted a Board-approved list of potential partners, totaling 36
corporations and investment  firms,  including  Oracle.  NMS's activities during
this time frame  included  several  weeks of due  diligence  (onsite  and market
analysis) on the Company,  during  which time,  NMS and the Company  produced an
informational  book that was distributed to the identified  parties to ascertain
their  interest,  if any, in acquiring or investing in the Company.  NMS and the
Company's  management held informational  conversations and discussions with the
36  strategic  buyers  and  financial  investors.   Discussions  with  potential
acquirors  centered  on a number of issues,  including  but not  limited to, the
status of the  stockholder  lawsuits  against the  Company,  the effect of these
legal proceedings and the restatement of the Company's  financial results on the
continuity  of  business  with  the   Company's   largest   customers  and  sale
opportunities with potential customers, the status of product development during
the  legal   proceedings,   and  the  future   role  of  the   management   team
post-acquisition.  The risk of a judgment against the Company in the stockholder
litigation  caused a number of potential  partners to decline an  acquisition of
the Company or undertake more  significant  discussions  until the Company could
provide more  information  concerning its financial  exposure to the stockholder
litigation.

     On April 29, 1998, the Company announced its restated financial figures and
financial  results for the third  quarter of the 1998 fiscal  year.  The Company
disclosed  in the Form 10-Q for the quarter  ended  January 31, 1998 that it had
incurred significant losses and that it anticipated continued significant losses
in the fourth  quarter of the 1998 fiscal year.  The Company also  announced the
retention of NMS as the Company's financial advisor. On May 5, 1998, as a result
of the Company's release of restated financial information and the filing of the
Company's Form 10-Q for the quarter ended January 31, 1998, Nasdaq's Listing and
Qualifications  Panel allowed the Common Stock to resume trading contingent upon
the Company's attainment of net tangible assets of $10 million by June 30, 1998.

     On May 6, 1998, the Company's management met with a private investment firm
(the "Investment Firm") concerning a potential equity investment in the Company.
The  Company  gave  a  presentation  to the  Investment  Firm  on the  Company's
background  and solicited  its interest in investing in the Company.  On May 14,
1998, the Company held a day long due diligence meeting with the Investment Firm
to review the Company's product  technology,  sales prospects,  organization and
customers.

     On May 8, 1998,  NMS made a  presentation  to its private equity fund in an
effort  to  raise  private  financing  for the  Company.  On May 13,  1998,  NMS
conducted  an initial  meeting  with a producer  of  "outbound"  telephone  call
processing  systems regarding a possible  strategic  acquisition of the Company.
This company indicated at that meeting and in subsequent  conversations  that it
did not have a continued interest in the Company.  On May 19, 1998, the Company,
NMS and one of the original parties  interested in a strategic  partnership with
the Company  conducted a technical  review of the  Company.  At the meeting this
company  showed  interest but  indicated  that it was not  comfortable  with the
Company's  technology  and was not  prepared  to present an offer to acquire the
Company.

     On May 29,  1998,  June 3,  1998 and July 16,  1998,  the  Company  and NMS
conducted  initial meetings with three companies which presented the possibility
of a  strategic  fit  with the  Company.  The  first  company  indicated  little
interest,  citing an  incomplete  fit between  its  business  and the  Company's
products.  The other two, a small software company traded on Nasdaq ("Bidder A")
and a small  developer  of voice  processing  software  whose stock is traded on
Nasdaq  ("Bidder  B"),  each  showed  potential  interest in the Company and NMS
continued discussions with each in an effort to obtain a bid for the Company.

     On June 18, 1998, the Investment Firm met with the Company at the Company's
headquarters in order to conduct further due diligence and to discuss a proposed
term  sheet.  Over the next few  weeks,  the  Company  and the  Investment  Firm
conducted extensive negotiations over the terms of the potential


                                       14

<PAGE>



investment  by the  Investment  Firm.  On July 1,  1998,  a meeting  was held at
Versatility's  headquarters with the senior management of the Investment Firm to
review all the  business  aspects  of the  proposed  transaction  and term sheet
status.  After  additional  negotiations,  the Investment Firm presented a final
term sheet for the investment.  The final term sheet provided for a $7.5 million
investment by the  Investment  Firm in the form of preferred  stock  convertible
into Common Stock at a price of $1.15 per share and warrants for 950,000  shares
of Common  Stock  priced at $1.38 per  share.  The  investment  would  have been
subject  to a  number  of  conditions  precedent.  The  Investment  Firm,  after
reviewing  the condition of the Company and market  conditions,  advised that it
would have its final  commitment  or  rejection of the  transaction  on July 10,
1998. On July 13, 1998, the Investment Firm formally rejected the investment.

     On July 9, 1998,  the Company  announced  that it reached a  settlement  in
principle  with the  plaintiffs  in all six  putative  securities  class  action
lawsuits then currently pending against the Company. The settlement in principle
was  conditioned  upon the  execution  and filing with the court of a definitive
agreement of settlement and final court  approval.  The Company's  settlement in
principle of its  stockholder  litigation  provided the catalyst for a number of
potential acquirors to initiate or resume their evaluation of the Company.

     At a meeting on July 14, 1998, the Board discussed the financial  condition
and the  status of efforts to provide  additional  funding to the  Company.  Mr.
Nelson made a presentation  to the Board regarding the  deteriorating  financial
condition of the Company and the immediate need to obtain  additional  financing
so that the Company could meet its working capital requirements. Mr. Nelson also
reported  to the  Board  that as a result  of the  continued  delay in  customer
orders,  the cash  balances  and  account  receivables  were  below the  minimum
thresholds set forth in the amended credit  facilities  with the Bank, and, as a
result,  the Company was not in compliance  with its amended credit  facilities.
Mr. Zoukis reported on the Investment  Firm's decision not to provide  financing
to the Company.  The Board  instructed  Messrs.  Zoukis and Nelson to reinitiate
discussions  with the  Investment  Firm and  continue to search for  alternative
financing  arrangements.  The Board also discussed the status of the proceedings
with Nasdaq and the likely  possibility  that the Common Stock would be delisted
based on the Company's inability to obtain $10 million of net tangible assets as
of June 30, 1998. The Company's counsel was directed to respond to Nasdaq with a
request  for  additional  time in order to assess  any  potential  offer for the
acquisition of the Company.  Mr. Zoukis also reported to the Board on the status
of the  identification  of  potential  acquirors  for  the  Company.  The  Board
discussed the valuation of the Company  versus the valuation of its  competitors
and the current  market for  businesses  in the  Company's  industry.  The Board
directed NMS to continue discussions with potential acquirors, to ask for formal
offers from interested parties and to secure bridge financing,  if available, in
connection with any letter of intent for the purchase of the Company.

     In order to secure needed financing and to pursue  strategic  alternatives,
the Company requested a 45-day extension from the Nasdaq June 30, 1998 deadline.
The  Company's  request was denied by Nasdaq and the Common  Stock was  delisted
from Nasdaq on July 20, 1998. The Common Stock began trading on the OTC Bulletin
Board on July 21, 1998. As a result of the Company's  current  customers voicing
concerns  about  the  Company's  financial  and  operating  instability  and the
delisting of its Common Stock from Nasdaq, the Company's financial and operating
position  continued to deteriorate during July and August of 1998. At the end of
July,  four  parties,  including  Oracle,  began to formulate  proposals for the
acquisition of the Company.  Submission of proposals and subsequent negotiations
took place  during the latter  part of July.  During  this time,  these  parties
undertook  extensive due diligence,  including but not limited to, reviewing the
Company's  financial   information,   evaluating   essential   technologies  and
interviewing essential members of the Company's management.

     On July 24, 1998,  in a conference  call  originally  scheduled for July 9,
1998 with Oracle to review the Company's  products and  technology,  Marcus Heth
presented to  representatives of Oracle a very brief overview of the Versatility
products,  technology,  and  markets.  Oracle  gave a very  short  review of its
perspective  of the  market.  Several  days after the  conference  call,  Oracle
informed  NMS that it would like a more  formal  and  detailed  presentation  at
Oracle's headquarters during the first week of August.


                                       15

<PAGE>



     During the week of July 27, 1998, Bidder A presented, and after discussions
with the Company, subsequently revised a proposed letter of intent outlining the
basic terms  pursuant to which Bidder A proposed to acquire the capital stock of
the Company.  Bidder A's proposed  transaction would be structured as a tax-free
reorganization  wherein  the  stockholders  of  the  Company  would  receive  an
aggregate of 1,000,000  shares of Bidder A common  stock.  Based upon the market
value of Bidder  A's  common  stock,  the  Bidder A  transaction  amounted  to a
valuation of  approximately  $1.03 per share of the Common Stock.  Optionholders
with  exercise  prices of $0.80 per share (a group which does not include any of
the Company's current management) would receive $0.70 per share at closing.  All
options and the Company's  warrants would be cancelled.  The proposed  agreement
with  Bidder  A  would  include  restrictions  on  sale of  Bidder  A  stock  by
significant  stockholders  of the Company for six months,  a  limitation  of the
severance  payments to the  management of the Company and  renegotiation  of the
financial  advisory fee to be paid to NMS. The Bidder A proposal  also  required
the retention of current  management for a period of two years at reduced salary
levels.  The agreement also would be conditioned  upon  settlement of all of the
Company's  litigation,  including the putative class actions (as defined herein)
and approval of both Bidder A's and the Company's banks and senior creditors.

     Upon  receipt of the  proposed  letter of intent from Bidder A, Mr.  Zoukis
reported to the Board the status of negotiations with Bidder A and the prospects
of  other  potential   acquirors  making  offers  for  the  Company.   In  these
discussions,  the Board  discussed  Bidder  A's  valuation  of the  Company  and
reviewed the overall  value to be received by the  stockholders  if the proposed
transaction were consummated. The Board instructed the management of the Company
to continue to pursue other  alternative  strategic  partners and to continue to
negotiate  with Bidder A in order to  establish  an improved  valuation  for the
Company and to obtain bridge financing in connection with the Bidder A proposal.

     On July 30, 1998,  the Company filed with the  Commission its Form 10-K for
the 1998 fiscal  year,  which ended April 30,  1998.  The  financial  statements
included  in the Form 10-K  showed  that the  Company  incurred  losses of $27.0
million for the fiscal year and that the Company's current liabilities  exceeded
current assets by $498,000. As a result of the Company's deteriorating financial
condition,  the failure to attain the financial covenant thresholds set forth in
the Company's credit facilities with the Bank and the outstanding putative class
action lawsuits,  the independent  auditors'  report on the Company's  financial
statements  as of April  30,  1998  and for the  year  then  ended  included  an
explanatory paragraph which indicated that these matters raise substantial doubt
about the Company's ability to continue as a going concern.

     On August 4, 1998,  at a meeting  with Oracle at Oracle's  headquarters  in
Redwood City, California, Mr. Heth made a presentation to Oracle on a variety of
topics,  including  the state of the  Company,  the  reasons  for the  Company's
financial decline, the Company's software architecture  overview, an overview of
the Company's  products,  product  demonstrations  and a market and  competitive
overview.  Mr.  Heth and  representatives  of Oracle  discussed  the Call Center
market,  Oracle's desire to become a significant  participant in that market and
Oracle's  interest  in  the  Versatility  product  suite.  On  August  5,  1998,
Versatility   learned  that  Oracle  was   interested  in  pursuing   additional
discussions  regarding a possible  acquisition of the Company and wanted to make
customer reference calls and visit the Company's headquarters for more technical
and business reviews. From August 6 to August 12, 1998, Versatility arranged for
customer  reference  calls  with  Oracle,  informed  customer  contacts  of  the
confidentiality  of  these  calls  and set  expectations  that  the  calls  were
preliminary  in nature.  As a result of Mr.  Heth's  visit,  representatives  of
Oracle  indicated  that they were  impressed  with the  technical  merits of the
Company's product line and verbally communicated to NMS an interest in acquiring
the Company.

     On August 6, 1998,  Oracle submitted a term sheet to the Company.  The term
sheet  proposed  a  negotiated  cash  tender  offer  for  all of  the  Company's
outstanding  shares of Common Stock.  Oracle and the Company  discussed an offer
price equal to $1.50 per share.  Optionholders  with  exercisable  options at an
exercise price of $0.80 per share would  effectively  receive $0.70 per share at
closing.  All options and the Company's  warrants would  otherwise be cancelled.
Upon closing of the tender offer, Oracle would merge the Company with and into a
wholly-owned subsidiary of Oracle and cash out any remaining stockholders at the
same per share price.  The merger would be  conditioned  upon the  occurrence of
certain  events,  including,  but not limited to,  receiving  60% or more of the
outstanding shares of Com-


                                       16

<PAGE>



mon Stock in the initial  tender offer,  obtaining  the final  settlement of the
putative  class  actions,  obtaining  non-competition  agreements  from  certain
employees  of  the  Company  and  obtaining  employment   commitments  from  key
employees.

     From August 10, 1998 to August 12, 1998,  Oracle conducted an initial visit
to the Versatility headquarters. Oracle representatives made additional customer
reference calls and attended additional  Versatility  technology,  architecture,
and product presentations and demonstrations.  Oracle representatives  conducted
reviews  of  Versatility's  finances,  contracts,   litigation,   personnel  and
organizational structure.  Oracle also confirmed the $1.50 per share offer price
for the Common Stock

     On August 11, 1998, the Company received a preliminary proposal from Bidder
B. Under the Bidder B proposal, the Company would be merged with and into Bidder
B and pursuant to which the stockholders of the Company would receive 40% of the
combined entity, with a reallocation of the percentage ownership after one year.
In this reallocation,  stockholders of Versatility would receive between 20% and
60% of the combined  entity's equity as  recalculated  based upon a valuation of
the relative businesses' performances over the one-year period. The consummation
of the proposal  was subject to a number of  conditions  precedent.  The closing
also would be conditioned upon the renegotiation of the debt repayments with the
Bank and negotiation of acceptable contract addenda with key customers.

     On August 13, 1998, the Board  convened,  with  representatives  of NMS and
Tucker,  Flyer & Lewis present,  to discuss the merits of the outstanding offers
and to review the current  status of the sales efforts.  During the  discussion,
Tucker,  Flyer & Lewis  advised  the Board of its  duties  and  responsibilities
towards both the stockholders and creditors of the Company.  The representatives
of NMS gave a  detailed  presentation  to the  Board  regarding  the  steps  and
activities undertaken to date as financial advisors to the Company and in detail
discussed the financial terms of the proposed transactions with Oracle, Bidder A
and Bidder B. On August 13, 1998, the approximate  valuation of Bidder A's offer
equaled  $0.95 per share of the Common Stock based upon the then market value of
Bidder A's common  stock.  The  Company's  management  presented  to the Board a
description of the financial position of the Company.  Management of the Company
also informed the Board that the Bank told the Company that it wanted a specific
plan from the Company by August 19, 1998. There were also discussions  regarding
customers  continuing  to  delay  orders  pending  resolution  of the  financial
uncertainties  facing the Company.  Following the presentations from NMS and the
Company's  management and after significant  deliberation,  the Board determined
that the Oracle proposal  provided the best  alternative for the stockholders of
the  Company  and that each of the  proposals  from  other  potential  acquirors
offered less value to the stockholders  and less certainty of consummation  than
Oracle's cash proposal. However, the Board expressed concerns over the structure
of the  Oracle  proposal  in light  of the time  required  to  reach  the  final
settlement  of the putative  class  actions,  the  provision of working  capital
during the tender offer  period and certain  other  provisions  set forth in the
Oracle proposal.  The Board instructed  management to continue negotiations with
Oracle and to maintain lines of communication with Bidder A and Bidder B.

     After the August 13,  1998 Board  meeting,  the  management  of the Company
continued  negotiations  with Oracle.  In light of the time  restrictions of the
settlement of the putative class actions, the Oracle proposal was modified to be
structured  as a one-step all cash merger.  Management of the Company and Oracle
completed negotiation of the definitive Merger Agreement on August 20, 1998. The
terms of the Merger  Agreement  are more fully  defined  below in "-- the Merger
Agreement."  Management  of the Company and Oracle also  negotiated  the License
Agreement  pursuant  to which  $2  million  in  prepaid  royalties  will be made
available to the Company in order to provide the Company  with working  capital.
See "-- License Agreement." During this period management of the Company and NMS
continued to pursue the other potential suitors for the Company.

     In the evening of August 20, 1998, the Board met, with  representatives  of
NMS and Tucker,  Flyer & Lewis  present,  to review and discuss the terms of the
proposed transaction. Following presentations and advice from their advisors and
discussion of the proposed  transaction  and available  alternatives,  the Board
unanimously approved the Merger and authorized execution of the Merger Agreement
and other


                                       17

<PAGE>



ancillary  documents.  On August 20, 1998, the Merger Agreement was executed and
delivered by the parties and on August 21, 1998, the Company and Oracle issued a
press release announcing the proposed Merger.

RECOMMENDATION OF THE BOARD OF DIRECTORS

     The Board has  determined  that the Merger  Agreement and the  transactions
contemplated  thereby,  including  the  Merger,  are  advisable  and in the best
interests of the Company and its stockholders  and has unanimously  approved and
adopted  the  Merger  Agreement  and  the  transactions   contemplated  thereby,
including  the  Merger.  ACCORDINGLY,  THE  BOARD  UNANIMOUSLY  RECOMMENDS  THAT
STOCKHOLDERS  VOTE "FOR"  APPROVAL AND ADOPTION OF THE MERGER  AGREEMENT AND THE
TRANSACTIONS  CONTEMPLATED THEREBY,  INCLUDING THE MERGER. See "-- Background of
the Merger" and "-- Opinion of NationsBanc Montgomery Securities LLC."

     In reaching its unanimous  determination  that the Merger Agreement and the
transactions  contemplated  thereby,  including the Merger, are advisable and in
the best interests of the Company and its  stockholders,  the Board considered a
number of factors,  which factors  taken  together  support such  determination,
including without limitation, the following:

          (i) the existing  assets,  financial  condition and  operations of the
     Company,  including,  without  limitation,   concerns  over  the  Company's
     liquidity and capital resources,  the effects of the Company's  restatement
     of its  historical  financial  statements,  the inability of the Company to
     obtain  new  financing,  the  Company's  relatively  small  size and market
     capitalization, and the assessment of management that the Company could not
     long sustain its continuing operating losses;

          (ii) the  current  and  prospective  environment  in which the Company
     operates,   including  national  and  local  economic  conditions  and  the
     competitive environment for computer software generally;

          (iii) the  analysis  presented  by NMS and the  opinion  of NMS to the
     effect  that,  as of the date of such opinion and based upon and subject to
     the assumptions,  limitations and qualifications set forth in such opinion,
     the Merger  Consideration  to be received by the stockholders in the Merger
     was fair to such  stockholders,  from a  financial  point of view  (see "--
     Opinion of NationsBanc Montgomery Securities LLC");

          (iv) the  conclusion of the Board that Oracle's  proposal was the most
     favorable  proposal  received,  in terms of the  value  to be  realized  by
     stockholders  of the Company and the likelihood of  consummation,  based on
     the advice of the Company's  management,  as well as the Board's  judgment,
     after  review  with the  Company's  management  and its  outside  legal and
     financial advisors of alternatives to the Merger,  that the stockholders of
     the Company would realize  greater value from the  transaction  with Oracle
     than  from  the  other  alternatives  available  to the  Company  (see  "--
     Background of the Merger");

          (v) the extensive  solicitation process conducted by NMS in seeking an
     acquiror for Versatility (see "-- Background of the Merger"),  particularly
     the fact that, based upon the discussions  described therein,  none of such
     alternatives,  even if  successfully  carried  to  completion,  would  have
     resulted in per-share  consideration to the holders of Common Stock as high
     as the Merger Consideration;

          (vi) the terms and conditions of the Merger Agreement,  as reviewed by
     the Board with its legal  advisors  including (a) those relating to the fee
     of  $360,000  and  expense  reimbursements  (for  documented  out-of-pocket
     expenses and fees incurred in connection with the Merger up to a maximum of
     $200,000) to Oracle payable upon the termination of the Merger Agreement as
     a result of competing  offers,  the aggregate amount of which would not, in
     the Board's judgment,  preclude a third party from making an offer that was
     materially  more  favorable  to the  Company's  stockholders  and (b) those
     relating to the ability of the Board to  consider  unsolicited  offers from
     third parties prior to the Effective Time (see "-- The Merger Agreement");


                                       18

<PAGE>



          (vii) the License  Agreement  entered into with Oracle which  provides
     for the  payment of a prepaid  license  fee of $2  million to the  Company,
     which  has  assisted  the  Company  in  meeting  expected  working  capital
     requirements  prior to the  consummation  of the  Merger  (see "--  License
     Agreement");

          (viii) the fact that the Merger Consideration is all cash and that the
     Merger  is not  subject  to  financing  contingencies  (see "-- The  Merger
     Agreement"); and

          (ix) the fact that the Company was not in compliance  under its credit
     facility with the Bank.

     The foregoing  discussion of the information and factors  considered by the
Board is not meant to be  exhaustive  but is believed  to include  the  material
factors  considered  by the  Board.  The Board did not  quantify  or attach  any
particular  weight to the various  factors  that it  considered  in reaching its
determination  that  the  Merger  Agreement  and the  transactions  contemplated
thereby,  including the Merger,  are advisable and in the best  interests of the
stockholders of the Company.  In reaching its determination,  the Board took the
various  factors  into  account  collectively  and the Board  did not  perform a
factor-by-factor  analysis,  nor did the Board  consider  whether any individual
factor was, on balance, positive or negative.


OPINION OF NATIONSBANC MONTGOMERY SECURITIES LLC

     Pursuant to an engagement  letter signed as of April 27, 1998,  Versatility
engaged NMS to render to the Board an opinion  with  respect to the  fairness to
Versatility,  from a financial point of view, of the consideration to be paid by
a potential  acquiror in connection  with its  acquisition of Versatility and to
provide other advisory services. Pursuant to the Merger Agreement, each share of
Common Stock will be converted  into the right to receive cash payment per share
equal to $1.50 per share, without interest.  NMS is a nationally recognized firm
and, as part of its investment banking  activities,  is regularly engaged in the
valuation  of  businesses  and  their   securities  in  connection  with  merger
transactions  and  other  types  of  acquisitions,   negotiated   underwritings,
secondary  distributions of listed and unlisted  securities,  private placements
and valuations for corporate and other purposes.

     At the August 20,  1998  meeting of the Board,  NMS  delivered  its written
opinion that the  consideration  to be paid by Oracle to the stockholders of the
Company  in the  Merger  is  fair  to the  stockholders  of  Versatility  from a
financial  point of view,  as of the date of such  opinion.  The  amount of such
consideration was determined  pursuant to negotiations  between  Versatility and
Oracle and was approved by the Board.  The full text of NMS's written opinion to
the Versatility Board, which sets forth the assumptions made, matters considered
and  limitations  of review by NMS,  is  attached  hereto as  Appendix B, and is
incorporated  herein by  reference.  The  following  summary of NMS's opinion is
qualified in its entirety by reference to the full text of the opinion, attached
as Appendix B. Versatility  stockholders are urged to read the opinion carefully
in its entirety.

     NMS has  informed  Versatility  that in arriving at its  opinion  NMS:  (i)
reviewed  certain  publicly  available  financial and other data with respect to
Versatility,  including the consolidated  financial  statements for recent years
and interim  periods and certain other  relevant  financial  and operating  data
relating to Versatility  made  available to NMS from published  sources and from
the internal  records of Versatility;  (ii) conducted an extensive market survey
and analysis involving 36 possible purchasers and investors;  (iii) considered a
discounted  cash flow analysis;  (iv)  considered  that the purchase price would
provide a premium to the Company's  stockholders  as compared to recent  trading
prices for the Common Stock;  (v) reviewed the financial terms and conditions of
the draft Merger Agreement; (vi) reviewed certain publicly available information
concerning  the trading of, and the trading  market for the Common Stock;  (vii)
compared the Company from a financial point of view with certain other companies
which NMS deemed to be relevant;  (viii)  considered the financial terms, to the
extent publicly  available,  of selected recent business  combinations which NMS
deemed to be comparable,  in whole or in part, to the Merger;  (ix) reviewed and
discussed  with  representatives  of  the  management  of  the  Company  certain
information of a business and financial nature regarding Versatility,  furnished
to NMS by Versatility,  including financial forecasts and related assumptions of
Versatility; (x) made inquiries re-


                                       19

<PAGE>



garding,  and discussed,  the Merger and the Merger  Agreement and other matters
related thereto with Versatility's  counsel; (xi) made inquiries regarding legal
claims and other  potential  contingent  liabilities;  and (xii)  performed such
other analyses and examinations as NMS deemed appropriate.

     In  rendering  its  opinion,  NMS relied upon and assumed the  accuracy and
completeness of all of the financial and other information that was available to
it  from  public  sources,  that  was  provided  to it  by  Versatility  or  its
representatives  or that was  otherwise  reviewed  by it.  With  respect  to the
financial forecasts supplied to NMS by Versatility and its representatives,  NMS
assumed for purposes of its opinion that the forecasts were reasonably  prepared
on bases reflecting the best available estimates and judgments of the management
of Versatility at the time of preparation as to the future financial performance
of Versatility and that estimates and judgments provided a reasonable basis upon
which  NMS could  form its  opinion.  NMS also  assumed  that  there had been no
material improvements in the assets, financial condition, results of operations,
business  or  prospects  since the date of the last  financial  statements  made
available to it by Versatility.  In addition,  NMS did not assume responsibility
for making an independent evaluation, appraisal or physical inspection of any of
the assets or liabilities  (contingent or otherwise) of Versatility,  nor was it
furnished with any such appraisals.  Oracle informed NMS, and NMS assumed,  that
the Merger will be recorded as a purchase under  generally  accepted  accounting
principles.  NMS also assumed the Merger will be consummated in accordance  with
the terms described in the Agreement,  without any further  amendments  thereto,
and without  waiver by either  Versatility or Oracle of any of the conditions to
its obligations thereunder.

     The following is a summary of certain  analyses  performed by NMS to arrive
at its opinion. NMS performed certain procedures, including each of the analyses
described  below,  and reviewed with  Versatility  management  and the Board the
assumptions on which such analyses were based and other factors.

     Indicated  Acquisition Interest Analysis.  NMS and Versatility  distributed
written  material  regarding  the business and  prospects of  Versatility  to 36
companies that NMS and Versatility  believed would have an interest in investing
in or acquiring, and have the ability to invest in or acquire,  Versatility.  Of
the  36  parties,   only  three  indicated  significant  interest  in  acquiring
Versatility.  Additionally,  another potential  acquiror indicated that it would
have an  interest  in  acquiring  the assets of  Versatility  after,  and on the
condition that,  Versatility was reorganized  pursuant to Chapter 11 of Title 11
of the United States Code, as amended (the  "Bankruptcy  Act").  No restrictions
were placed on the form of the  transaction or the form of  consideration  to be
paid by the  purchaser.  The three  proposals  ranged in value for the Company's
stockholders from $4.5 million ($0.54 per share) to approximately  $12.4 million
($1.50  per  share)  calculated  using the number of  outstanding  shares,  plus
400,000  additional  shares to be issued pursuant to the proposed  settlement of
the putative class actions and the number of shares of Common Stock  purchasable
pursuant  to  options  with  exercise  prices  below the  Merger  Consideration.
Oracle's  proposal  was the highest and most likely to be  consummated.  NMS, on
behalf of  Versatility,  attempted  to  negotiate a higher  price with the three
potential acquirors, but was unable to effect an increase above $1.50 per share.
The Merger Agreement with Oracle was reviewed and negotiated,  particularly with
respect to certainty of closing.

     Discounted  Cash  Flow  Analysis.  NMS  performed  a  discounted  cash flow
analysis for Versatility.  The analysis  aggregated (a) the present value of the
projected free cash flow (defined as after-tax  operating cash,  minus increases
in working  capital  requirements)  from 1998 through 2002;  and (b) the present
value of a range  of  terminal  values  for the year  2002.  As a result  of the
negative   current  cash  flow  of  Versatility   and   reasonably   anticipated
continuation  thereof,  which would likely  result in an  insolvency  proceeding
under the Bankruptcy Act, the discounted cash flow provided no evidence of value
for Versatility.

     Premium Analysis.  NMS reviewed publicly available information to determine
the  premiums  paid in six  selected  transactions  in the  technology  industry
involving acquired  companies with less than $400 million market  capitalization
and  poor   historical   financial   performance   (the   "Selected   Technology
Transactions").  For the  Selected  Technology  Transactions,  NMS  reviewed the
percentage premium in each transaction  represented by the offer prices over the
trading prices one day and one week prior to


                                       20

<PAGE>



the  announcement  date of each respective  transaction.  The median  percentage
amount by which the offer prices  exceeded the closing  stock prices one day and
one week prior to the announcement date for the Selected Technology Transactions
was approximately 15.0% and 3.0%,  respectively.  The percentage amount by which
the Merger Consideration  exceeded the average closing stock price of the Common
Stock for the seven day  period  ending  prior to August  13,  1998 is 24.0%.  A
relevant  range of 0.0% to 15.0% premium to the seven day average  closing stock
price implies an equity value of $10 million to $11 million for Versatility.

     Comparable  Merger  and  Acquisition Transaction Analysis. NMS reviewed the
consideration  paid  in  several  acquisition  transactions involving technology
companies  of  below  $400  million  market  capitalization  and poor historical
financial  performance. NMS analyzed the consideration paid in such transactions
as  a  multiple  of  the  target  company's  revenues  for the last three months
reported  annualized  prior to announcement of the transaction ("LQA Revenues").
The  transactions  reviewed  by  NMS  for purposes of this analysis included the
acquisition  of:  (i)  FTP  Software,  Inc.  by  Net  Manage, Inc.; (ii) Fulcrum
Technologies,  Inc.  by PC Docs, Inc.; (iii) CrossComm Corp. by Olicom A/S; (iv)
Easal  Corp.  by  VMARK  Software,  Inc.  and  (v)  ASK  Group, Inc. by Computer
Associates  International,  Inc.  Such  analysis  yielded  a  relevant  range of
transaction  multiples  between  0.9x to 1.1x LQA Revenues, resulting in a range
of implied equity values for Versatility of between $5 million and $8 million.

     Comparable  Public  Company  Analysis.  Using  public  and other  available
information,  NMS determined a range of implied aggregate values for Versatility
based on the  multiples  of LQA Revenues at which the  following  call center or
voice applications companies traded on August 11, 1998: EIS International, Inc.,
Mosaix,  Inc. and Periphonics  Corporation  (the  "Comparable  Companies").  The
August 11, 1998 stock prices of the  Comparable  Companies  reflected a range of
valuations of between 0.4x and 0.5x LQA Revenues. This analysis implied negative
equity values for Versatility of between $3 million and $1 million.

     While the foregoing  summary  describes the analyses and examinations  that
NMS deemed material to its opinion, it is not a comprehensive description of all
analyses and  examinations  actually  performed.  The  preparation of a fairness
opinion   necessarily  is  not  susceptible  to  partial   analysis  or  summary
description.  NMS  believes  that such  analyses and the summary set forth above
must be considered as a whole and that selecting portions of its analyses and of
the factors considered, without considering all such analyses and factors, would
create an incomplete  view of the analyses set forth in its  presentation to the
Board. In addition, NMS may have given various analyses more or less weight than
other analyses,  and may have deemed various  assumptions  more or less probable
than other  assumptions,  so that the ranges of  valuations  resulting  from any
particular  analysis should not be taken to be NMS's view of the actual value of
Versatility or the Surviving Corporation.

     In performing its analyses,  NMS made numerous  assumptions with respect to
industry  performance,  general  business  and  economic  conditions  and  other
matters,  many of which are beyond the  control of  Versatility  or Oracle.  The
analyses  performed by NMS are not  necessarily  indicative  of actual values or
actual future results,  which may be  significantly  more or less favorable than
suggested by such analyses.  Such analyses were prepared solely as part of NMS's
analysis of the fairness to Versatility,  from a financial point of view, of the
consideration to be paid to Versatility's stockholders by Oracle pursuant to the
Merger  Agreement and were provided to the Board in connection with the delivery
of NMS's opinion. The analyses do not purport to be appraisals or to reflect the
prices  at which a company  might  actually  be sold or the  prices at which any
securities may trade at the present time or at any time in the future.

     As described above,  NMS's opinion and presentation to the Board were among
the  many  factors  taken  into   consideration  by  the  Board  in  making  its
determination to approve the Merger.

     In connection  with the Merger,  Versatility has agreed to pay NMS a fee of
$1 million which will become due upon the closing of the Merger. Versatility has
also agreed to reimburse NMS for its reasonable out-of-pocket expenses. Pursuant
to a separate Indemnification and Contribution Agreement, Versatility has agreed
to indemnify NMS, its  affiliates,  and their  respective  directors,  officers,
agents,  stockholders,  consultants,  employees and controlling  persons against
certain liabilities, including liabilities under the federal securities laws.


                                       21

<PAGE>



     The full text of NMS's opinion, dated August 20, 1998, which sets forth the
assumptions  made,   general   procedures   followed,   matters  considered  and
limitations  on the scope of review  undertaken by NMS in rendering its opinion,
is attached hereto as Appendix B and is incorporated  herein by reference in its
entirety.  NMS's  opinion is addressed to the Board and is directed  only to the
fairness to Versatility,  from a financial point of view, as of August 20, 1998,
of the consideration to be paid to the stockholders of Versatility in the Merger
and does not constitute a  recommendation  to any Versatility  stockholder  with
respect to the Merger.


INTERESTS OF CERTAIN PERSONS IN THE MERGER

     In  considering  the  Merger,  stockholders  should be aware  that  certain
directors and officers of Versatility have interests in the Merger, as described
below.

     Severance  Agreements.  In April 1998,  the Company  entered into Severance
Agreements (together,  the "Severance  Agreements") with each of Messrs. Paul J.
Zoukis,  James J.  Dellamore  and  Kenneth T.  Nelson  (the  "Executives").  The
Severance  Agreements  generally  provide that if the Executive's  employment is
terminated for reasons other than cause, death or continued disability or if the
Executive   terminates  his  employment  for  good  reason,   which  includes  a
termination by the Executive for any reason following a change in control of the
Company (as defined in the  Severance  Agreements,  a "change in control"  would
include the Merger) (a "Termination"), the Executive will be entitled to receive
a cash payment  equal to the sum of (a) two times the  executive's  then-current
annual base salary,  (b) two times his maximum  potential  bonus for the year in
which Termination  occurs,  (c) all bonuses  previously awarded to the executive
that remain unpaid at the time of Termination,  and (d) a portion of the maximum
annual bonus the Executive  was eligible to receive in the year of  Termination,
pro-rated  for the number of months of such year during which the  Executive was
in the employ of the  Company.  The  Severance  Agreements  also provide for the
accelerated  vesting of all unvested  options and  maintenance  of all insurance
benefits  for a period of two years after the date of  Termination.  The Company
also entered into a Severance  Agreement  with Keith Gomez,  the Company's  Vice
President of Finance and Controller,  in March 1998,  which  generally  provides
that if Mr. Gomez's  employment is terminated  without cause or if he terminates
his employment for good reason (which  includes his  terminating  his employment
for any reason in  connection  with a change of control of the Company,  such as
the  Merger),  he will be  entitled  to  receive  a cash  payment  equal  to his
then-current  annual base salary plus a portion of the maximum  annual  bonus he
was eligible to receive in the year his employment was terminated, pro-rated for
the  number  of months of such  year  during  which he was in the  employ of the
Company.  If Mr. Gomez's  employment  terminates in connection  with a change in
control,  he is also entitled to the full amount of his maximum  potential bonus
for the year in which termination  occurs. Mr. Gomez's Severance  Agreement also
provides for the accelerated  vesting of all his unvested  options upon a change
of control,  such as the Merger. If payments under the Severance Agreements were
triggered,  the amounts payable to each of Mr. Zoukis, Mr. Dellamore, Mr. Nelson
and Mr. Gomez would be, respectively, approximately $900,000, $724,000, $724,000
and $234,000.  Each of Mr. Nelson's and Mr. Gomez's  employment with the Company
will  terminate  in  connection  with the  Merger and each  accordingly  will be
entitled to the severance  payments  described above. Each of Mr. Nelson and Mr.
Gomez entered into agreements with the Company and Oracle in connection with the
execution  of  the  Merger  Agreement  whereby  they  agreed  to  waive  certain
anti-dilution  protection  applicable to stock options they hold under a Company
stock option plan and further  agreed that such stock  options  shall  terminate
(contingent  upon the closing of the Merger) at the Effective  Time.  Mr. Nelson
additionally  agreed not to exercise  any  Company  stock  options  prior to the
Effective Time.

     Oracle  Employment.   In  connection  with  the  execution  of  the  Merger
Agreement,  Oracle entered into employment letters with certain of the Company's
officers and key employees. Each of Messrs. Zoukis, Dellamore, and Heth accepted
offers of  employment  with Oracle as Vice  President,  Sales,  Vice  President,
Services and Vice President of Development respectively, with annual salaries of
$250,000, $200,000 and $185,000, respectively. Such employment would begin at or
after the Effective  Time and will be terminable at will.  Additionally  each of
Messrs. Zoukis, Dellamore and Heth would be entitled to receive a bonus equal to
their annual salary payable in two installments,  the first of 30% of their base
salary  after six months  employment  and the second of 70% of their base salary
after 12 months employ-


                                       22

<PAGE>



ment. Upon initiation of Mr. Heth's employment at Oracle,  Oracle will submit to
its Board of Directors a proposal to grant Mr. Heth  options to purchase  25,000
shares of Oracle  common  stock.  Messrs.  Zoukis and  Dellamore  each agreed to
release any and all claims and rights  that they may have under their  Severance
Agreements (including all rights to amounts payable set forth in the description
of the Severance  Agreement in the  preceding  paragraph) in exchange for a lump
sum payment,  within five days of the  Effective  Time, of a pro rata portion of
their Versatility annual bonus earned up to the Effective Time plus $800,000 and
$640,000, respectively.  Messrs. Zoukis and Dellamore agreed with Oracle and the
Company to amend their  stock  option  agreements  with the Company to waive any
antidilution protection provided therein and agreed not to exercise any of their
options to purchase Common Stock prior to the Effective Time, at which time (and
contingent  upon the closing of the Merger) such options would  terminate and be
of no further force and effect.

     Non-Compete  Agreements.  In connection with the employment letters and the
Merger Agreement,  Messrs. Zoukis,  Dellamore, and Heth entered into Non-Compete
Agreements  with the Company and Oracle  whereby each agreed for a period of two
years following the Effective Time not to directly or indirectly  own,  operate,
manage or provide  consulting  services to any entity  primarily  engaged in the
selling,  marketing,  development  or production of call center  software or the
provision of implementation or integration  support for such software and not to
engage or  participate  in any  effort or act to solicit  customers,  suppliers,
associates,  employees or consultants to cease doing business with the Surviving
Corporation or Oracle or in any way interfere with the business of the Surviving
Corporation. Mr. Zoukis' and Mr. Dellamore's Non-Compete Agreements provide that
Oracle shall provide certain health and insurance  benefits to these  Executives
for a period of 24 months  following the Effective Time. These benefits shall be
payable even if Mr.  Zoukis and Mr.  Dellamore do not commence  employment  with
Oracle, and Oracle's  obligation would terminate prior to the expiration of such
24 month  period only if such  Executive  commenced  employment  with Oracle and
Oracle subsequently terminated such employment for cause.

     Support  Agreements. Messrs. Charles A. Johnson and Thomas A. Smith, each a
director  of  the Company, are principals in Noro-Moseley Partners III, L.P. and
Edison  Venture Fund, L.P., respectively. Noro-Mosley Partners III, L.P., Edison
Venture  Fund,  L.P. and Messrs. Keith D. Roberts, Ronald R. Charnock, Ernest J.
Connon  and Marcus W. Heth each entered into Support Agreements with the Company
and  Oracle,  whereby  such  stockholders (i) agreed to vote all their shares of
Common  Stock  in favor of the Merger and against any action by the Company that
would  breach  the  Merger  Agreement or impair or delay the consummation of the
Merger  and  (ii)  granted  to  designees of Parent an irrevocable proxy to vote
such  shares in favor of the Merger and as agreed in the Support Agreements. The
Support  Agreements  terminate  upon  the  earlier  of the Effective Time or the
termination  of  the  Merger  Agreement.  On  the  Record  Date,  the Affiliated
Stockholders  beneficially  owned  an  aggregate  of  4,122,906 shares of Common
Stock,  constituting  56.5%  of  the  outstanding shares entitled to vote at the
Special Meeting.

     Indemnification.   The  Merger  Agreement   provides  that  all  rights  to
indemnification or exculpation existing in favor of any directors or officers of
Versatility, as provided in Versatility's Certificate of Incorporation or bylaws
as in effect on the date of the Merger Agreement,  shall survive the Merger with
respect to  matters  occurring  at or prior to the  Effective  Time.  Oracle has
agreed to use its reasonable efforts to maintain the existing Versatility policy
of directors'  and officers'  liability and fiduciary  insurance for a period of
six years after the Effective Time, subject to certain premium limitations.


THE MERGER AGREEMENT

     The following  summary of the Merger Agreement is subject to, and qualified
in its entirety by, the complete text of the Merger Agreement, which is attached
to this Proxy Statement as Appendix A. The terms of the Merger Agreement are the
result of arm's-length negotiations between the Company and Oracle.

     Terms  of the  Merger.  At  the  Effective  Time,  subject  to  the  terms,
conditions  and  procedures  set  forth in the  Merger  Agreement  and the DGCL,
Acquisition Sub will be merged with and into the Company, the separate corporate
existence of Acquisition Sub will cease, and the Company will con-


                                       23

<PAGE>



tinue as the Surviving  Corporation.  Subject to and  immediately  following the
receipt  of the  requisite  vote  of the  stockholders  of the  Company  and the
satisfaction  or waiver of the conditions to the  consummation of the Merger set
forth  in the  Merger  Agreement,  the  parties  will  cause  the  Merger  to be
consummated  by the filing of a  certificate  of merger as  contemplated  by the
DGCL. The Merger will be effective at the Effective Time.

     The Merger Agreement provides that the certificate of incorporation and the
bylaws of Acquisition Sub, as in effect immediately prior to the Effective Time,
will be the  certificate  of  incorporation  and  the  bylaws  of the  Surviving
Corporation  immediately after the Effective Time. The Merger Agreement provides
that the directors of Acquisition  Sub  immediately  prior to the Effective Time
will  be the  directors  of the  Surviving  Corporation  immediately  after  the
Effective  Time.  The Merger  Agreement  further  provides  that the officers of
Acquisition Sub immediately  prior to the Effective Time will be the officers of
the Surviving Corporation immediately after the Effective Time.

     Conversion  of Common  Stock.  Pursuant  to the  Merger  Agreement,  at the
Effective  Time,  each  share of Common  Stock  that is issued  and  outstanding
immediately  prior to the Effective Time (other than (i) shares held in treasury
by the Company,  (ii) shares held by Oracle and Acquisition Sub or any direct or
indirect  subsidiary  of any of them or (iii)  shares  as to  which  dissenters'
rights have been perfected) will, by virtue of the Merger and without any action
on the part of the holder thereof,  be converted into and represent the right to
receive, in cash, the Merger Consideration.  Except for the right to receive the
Merger  Consideration,  from and after the Effective  Time, all such shares,  by
virtue of the Merger and  without  any action on the part of the holders of such
shares,  will no longer be outstanding and will be canceled and retired and will
cease to exist. Each holder of a certificate  formerly  representing any of such
shares will after the  Effective  Time cease to have any rights with  respect to
such shares  other than the right to receive the Merger  Consideration  for such
shares upon the surrender of the certificate.

     Treatment  of Stock  Options.  The Merger  Agreement  provides  that at the
Effective Time, each option to purchase shares of Common Stock outstanding under
the Company's  1998  Non-Qualified  Stock Option Plan and 1996 Stock Option Plan
will terminate and each holder will receive in exchange  therefor a cash payment
equal to the  excess,  if any, of the Merger  Consideration  times the number of
shares of Common Stock subject to such options which are vested and  exercisable
as of the Effective Time over the aggregate  exercise price of such option.  The
Merger Agreement  provides that the fair market value of the Common Stock on the
Effective Time will be deemed to equal the Merger Consideration.

     The Merger  Agreement  provides that at the Effective  Time, each option to
purchase  shares of Common Stock  outstanding  under the Company's 1995 Employee
Stock Option Plan and 1995 Incentive Stock Option Plan (the "1995 Options") will
convert  automatically into a right to receive upon exercise after the Effective
Time and subject to any continuing vesting provisions  applicable to the option,
the Merger  Consideration  times the number of shares of Common  Stock for which
the option is being  exercised.  The Merger  Agreement  further provides that no
shares of Common  Stock will be issued  upon the  exercise  of the 1995  Options
after the Effective Time.

     Under the terms of the Merger  Agreement,  each option  outstanding  at the
Effective  Time under the  Company's  1996  Employee  Stock  Purchase  Plan (the
"Purchase  Plan") will terminate and the holder of each such option will receive
in exchange  therefor a cash  payment  equal to the  excess,  if any, of (a) the
Merger  Consideration  times the  number of  shares  of  Common  Stock  that the
holder's accumulated payroll deductions could purchase as of the Effective Time,
at an option price  determined  with reference only to the first business day of
the  applicable  Payment Period (as defined in the Purchase Plan) and subject to
the  limitations  imposed by the  Purchase  Plan,  over (b) the  product of such
number of shares times the option price. The Merger Agreement  provides that the
fair market  value of the Common Stock at the  Effective  Time will be deemed to
equal the Merger Consideration.

     Pursuant to the Merger Agreement,  the Company will take all steps required
to terminate the Company's stock option plans and the Purchase Plan  immediately
following the Effective Time.


                                       24

<PAGE>



     Treatment of Warrants. Under the terms of the Merger Agreement, Oracle will
not assume or continue  any  outstanding  warrants to purchase  shares of Common
Stock (the "Warrants") and at or following the Effective Time, each holder of an
outstanding  Warrant  will be entitled to receive an amount in cash equal to the
product of (i) the  excess,  if any,  of the Merger  Consideration  over the per
share  exercise  price of such Warrant,  and (ii) the number of shares of Common
Stock subject to such Warrant  which are  exercisable  immediately  prior to the
Effective Time.

     Appraisal Rights. Pursuant to the Merger Agreement,  shares of Common Stock
that are issued and outstanding  immediately prior to the Effective Time and are
held by  stockholders  who have  properly  demanded  appraisal of such shares in
accordance  with the DGCL  ("Dissenting  Shares") will not be converted into the
right to receive the Merger  Consideration  at the  Effective  Time,  unless and
until  the  holder of such  Dissenting  Shares  has  failed  to  perfect  or has
effectively  withdrawn  or lost such right to  appraisal  and payment  under the
DGCL.  Under  the  Merger  Agreement,  if  a  holder  of  Dissenting  Shares  (a
"Dissenting Stockholder") failed to perfect or has effectively withdrawn or lost
such right to  appraisal  and payment,  then,  as of the  Effective  Time or the
occurrence of such event,  whichever last occurs,  the Dissenting Shares will be
converted   into  and   represent   solely  the  right  to  receive  the  Merger
Consideration, without any interest.

     Payment  for  Shares.  Under  the  Merger  Agreement,  from and  after  the
Effective  Time,  the  Payment  Agent  will  effect the  exchange  of the Merger
Consideration  for  certificates  which prior to the Effective Time  represented
shares of Common Stock and which as of the Effective Time represent the right to
receive the Merger Consideration (the "Certificates"). After the Effective Time,
the Payment  Agent will mail to each  record  holder of  Certificates  a form of
letter of transmittal and instructions for use in surrendering such Certificates
and  receiving  the Merger  Consideration.  At or prior to the  Effective  Time,
Acquisition  Sub will  deposit  in  trust  with the  Payment  Agent  immediately
available funds in an amount sufficient to pay the Merger  Consideration for all
such  shares  to  the  Company's  stockholders.   Upon  the  surrender  of  each
Certificate, the holder thereof will receive the Merger Consideration multiplied
by the  number of  shares  represented  by such  Certificate.  Under the  Merger
Agreement  if any cash is to be paid to a name  other  than  that in  which  the
Certificate  surrendered  in  exchange  therefor  is  registered,  it  will be a
condition to such payment or exchange that the person requesting such payment or
exchange will pay to the Payment  Agent any transfer or other taxes  required by
reason of the  payment of such cash to a name other than that of the  registered
holder of the  Certificate  surrendered,  or such person will  establish  to the
satisfaction  of the  Payment  Agent  that  such  tax  has  been  paid or is not
applicable.

     DETAILED  INSTRUCTIONS,  INCLUDING A TRANSMITTAL  LETTER, WILL BE MAILED TO
STOCKHOLDERS  PROMPTLY  FOLLOWING  THE  EFFECTIVE  TIME  AS  TO  THE  METHOD  OF
EXCHANGING  CERTIFICATES  FORMERLY  REPRESENTING  SHARES OF COMMON STOCK FOR THE
MERGER  CONSIDERATION.  STOCKHOLDERS  SHOULD NOT SEND CERTIFICATES  REPRESENTING
THEIR SHARES OF COMMON STOCK TO THE PAYMENT  AGENT,  VERSATILITY OR ORACLE PRIOR
TO RECEIPT OF THE TRANSMITTAL LETTER.

     Representations   and   Warranties.    The   Company   has   made   various
representations and warranties in the Merger Agreement, in respect of itself and
its subsidiaries,  relating to the following matters (which  representations and
warranties  are  subject,  in  certain  cases,  to  specified  exceptions):  (i)
corporate  organization  and  qualification;  (ii)  capitalization;   (iii)  the
Company's subsidiaries,  (iv) authority; (v) consents,  approvals and absence of
violations;  (vi) brokers and finders;  (vii) the conduct of the business of the
Company;   (viii)  the  Commission  reports  and  financial   statements;   (ix)
litigation; (x) labor agreements and actions; (xi) employee benefit plans; (xii)
taxes;  (xiii)  absence of certain  changes  or events;  (xiv)  title to assets;
absence of liens;  (xv) intellectual  property;  (xvi) agreements and contracts;
(xvii) proprietary  information and inventions agreements;  (xviii) conflicts of
interest; and (xix) the inapplicability of takeover statutes.

     Oracle and Acquisition Sub have made various representations and warranties
in the Merger Agreement relating to the following matters (which representations
and  warranties  are subject,  in certain cases,  to specific  exceptions):  (i)
corporate organization; (ii) authority; (iii) consents, approvals and absence of
violations; (iv) brokers and finders and (vi) availability of financing.


                                       25

<PAGE>



     None of the  representations  or  warranties  of the  Company,  Oracle  and
Acquisition Sub will survive the consummation of the Merger.

     Conduct of Business Pending the Merger. The Merger Agreement provides that,
from the date of the Merger  Agreement  through the Effective  Time, the Company
will conduct its operations only in the ordinary  course of business  consistent
with past practice. Without limiting the generality of the foregoing, the Merger
Agreement  provides  that,  from the date of the Merger  Agreement  through  the
Effective  Time, the Company will not do any of the following  without the prior
written  consent of Oracle  (except as  otherwise  permitted  or required by the
Merger   Agreement):   (i)  declare  or  pay  any  dividends  on,  or  make  any
distributions in respect of, its capital stock; (ii) split, combine, reclassify,
repurchase,  redeem or acquire any shares of its capital  stock or authorize any
other  securities in respect of, in lieu of, or in  substitution  for, shares of
its capital stock; (iii) issue, deliver,  encumber,  sell or purchase any shares
of its capital stock or any securities convertible into, or warrants, options or
other  rights of any kind to acquire,  any shares of capital  stock or any other
ownership interest (other than the issuance of Common Stock upon the exercise of
outstanding  stock  options and  warrants);  (iv) amend or otherwise  change its
certificate  of  incorporation  or  bylaws;  (v)  acquire or agree to acquire by
merging or  consolidating  with, or by  purchasing a substantial  portion of the
assets of, or by any other manner, any business or any corporation, partnership,
association  or other  business  organization  or  division;  (vi) sell,  lease,
license or otherwise  dispose of any of its assets (other than end user licenses
in the  ordinary  course  of  business);  (vii)  incur,  assume or  pre-pay  any
indebtedness  for borrowed  money,  guarantee any  indebtedness or obligation of
another person, issue or sell any debt securities or options, warrants, calls or
other rights to acquire any debt  securities  other than in connection  with the
financing  of ordinary  course trade  payables  consistent  with past  practice,
pursuant to existing credit facilities in the ordinary course of business, or as
contemplated by the Merger Agreement; (viii) enter into or amend any contract or
agreement  other than in the ordinary  course of business  consistent  with past
practice;  (ix) authorize any single capital  expenditure  which is in excess of
$100,000  or capital  expenditures  which are,  in the  aggregate,  in excess of
$500,000 for the Company and its subsidiaries taken as a whole; (x) increase the
compensation  payable or to become payable to its officers or employees or grant
any severance or  termination  pay to, or enter into any employment or severance
agreement with, any director, officer or other employee of the Company or any of
its  subsidiaries,  or  establish,  adopt,  enter  into or amend any  collective
bargaining,   bonus,  profit  sharing,  thrift,   compensation,   stock  option,
restricted  stock,  pension,  retirement,  deferred  compensation,   employment,
termination,  severance  or  other  plan,  agreement,  trust,  fund,  policy  or
arrangement for the benefit of any director,  officer or employee of the Company
or any of its  subsidiaries;  (xi) take any action  with  respect to  accounting
policies or procedures;  (xii) make any tax election or settle or compromise any
material federal,  state,  local or foreign income tax liability,  or execute or
file with the  Internal  Revenue  Service  or any  other  taxing  authority  any
agreement or other document  extending,  or having the effect of extending,  the
period of  assessment  or  collection  of any taxes;  (xiii) amend or modify the
warranty policy of the Company or any subsidiary; (xiv) pay, discharge, satisfy,
settle or  compromise  any suit,  claim,  liability  or  obligation  other  than
liabilities  reflected or reserved  against on the  Company's  balance  sheet of
April  30,  1998;  (xv)  take  any  action  that  would  result  in  any  of the
representations  and warranties of the Company set forth in the Merger Agreement
becoming  untrue in any  material  respect  or in any of the  conditions  to the
Merger not being  satisfied;  (xvi) enter into,  amend or extend any  contracts,
agreements,  or  obligations  relating  to the  distribution,  sale,  license or
marketing  by third  parties of the  Company's or any  subsidiary's  products or
products licensed by the Company or any subsidiary;  (xvii)  materially  revalue
any of its  assets  or make any  change in  accounting  methods,  principles  or
practices;  (xviii)  materially  accelerate or delay  collection of any notes or
accounts receivable; (xix) materially delay or accelerate payment of any account
payable  beyond or in advance of its due date or the date such  liability  would
have been paid in the ordinary  course of business;  or (xx) cancel or terminate
any material  insurance  policy  naming the Company as a  beneficiary  or a loss
payable payee.

     Other Potential Acquirors. In the Merger Agreement,  the Company has agreed
that neither it, nor any of its subsidiaries,  respective  officers,  employees,
directors,  agents and representatives will solicit,  initiate or encourage, the
submission of any proposals relating to any merger,  sale of assets,  sale of or
tender offer for the Common Stock, liquidation or similar transactions (a "Third
Party Acquisition"), or


                                       26

<PAGE>



participate in any  discussions or  negotiations  regarding any such Third Party
Acquisition.  Notwithstanding  the  foregoing,  the Company  and its  respective
directors and officers may, in response to an unsolicited  written proposal with
respect to a Third  Party  Acquisition,  if the Board  determines  in good faith
after  consultation with outside counsel that it is necessary to comply with its
fiduciary  duties  to  the  Company's  stockholders,  furnish  information  to a
financially  capable  person or entity.  Pursuant to the Merger  Agreement,  the
Company is required to notify Oracle  promptly if any  inquiries  relating to or
proposals for a Third Party  Acquisition  are received by or requested  from the
Company,  any  of  its  subsidiaries  or  any  negotiations  or  discussions  in
connection with a possible Third Party Acquisition are sought to be initiated or
continued,  such notice which will  indicate,  in each such case,  in connection
with such notice, the principal terms and conditions of any proposals or offers,
including  the  identity  of the  offering  party,  and  thereafter  keep Oracle
informed in writing,  on a reasonably  current basis, on the status and terms of
any  such  proposals  or  offers  and the  status  of any such  negotiations  or
discussions.

     The Merger  Agreement  provides  that if the Board  determines  in its good
faith judgment, after consultation with outside counsel, that it is necessary to
do so in order to comply with its fiduciary duties to the Company's stockholders
under applicable law, the Board may withdraw or alter its  recommendation of the
Merger and the other transactions  contemplated  hereby, or approve or recommend
or cause the  Company to enter  into an  agreement  with  respect to a bona fide
acquisition proposal reasonably capable of being completed and more favorable to
the Company's stockholders than the Merger (a "Superior Proposal"),  but in each
case only (i) after providing  written notice to Oracle advising Oracle that the
Board has  received a  Superior  Proposal,  specifying  the  material  terms and
conditions of such Superior Proposal and identifying the person or entity making
such Superior  Proposal and (ii) if Oracle does not,  within three business days
after Oracle's receipt of the Notice of Superior  Proposal,  make an offer which
the Board  determines  in its good  faith  judgment  to be as  favorable  to the
Company's  stockholders as such Superior Proposal;  provided,  however, that the
Company  will not be  entitled  to enter into any  agreement  with  respect to a
Superior  Proposal  unless  the  Merger  Agreement  is  concurrently  terminated
pursuant to its terms.

     Under the Merger  Agreement,  until the earlier of the  termination  of the
Merger  Agreement  or the  Effective  Time,  the  Company  will not  approve any
acquisition  of  shares  of  Common  Stock by any  person  (other  than  Oracle,
Acquisition  Sub or their  respective  affiliates)  which  would  result in such
person becoming an "interested  stockholder" (as such term is defined in Section
203 of the DGCL) or otherwise become subject to Section 203 of the DGCL,  unless
such acquisition is related to a Superior  Proposal and the Company has complied
with the terms of the Merger Agreement.

     Additional  Covenants.  Pursuant to the Merger  Agreement,  the Company has
covenanted  to: (i) prepare and file with the Commission  this Proxy  Statement;
(ii) convene a special meeting of its  stockholders to vote upon the adoption of
the Merger  Agreement;  (iii)  prepare and file all reports to be filed with the
Commission;  and (iv)  permit  Oracle  to have  access  to the  Company  and its
subsidiaries'    officers,     employees,    agents,    independent    auditors,
representatives,   properties,   books  and  records.  Pursuant  to  the  Merger
Agreement,  Oracle has  covenanted  to: (i) hold in confidence all documents and
information  concerning the Company and its subsidiaries  furnished to Oracle in
connection with the transactions  contemplated by the Merger Agreement; and (ii)
cause the  Surviving  Corporation  to maintain for a period of not less than six
years following the Effective Time all rights to  indemnification or exculpation
now existing in favor of the directors,  officers or other  employees and agents
of  the  Company  and  its   subsidiaries,   as  provided  in  their  respective
certificates  of  incorporation  or  bylaws  or under  separate  indemnification
agreements,  with respect to matters  occurring prior to the Effective Time, and
to use its reasonable efforts to cause the Surviving Corporation to maintain the
existing  policy  of  the  directors'  and  officers'  liability  and  fiduciary
insurance  for a period six years after the Effective  Time,  subject to certain
premium limitations.

     Pursuant  to the  Merger  Agreement,  the  Company  and  Oracle  each  have
covenanted to: (i) use all commercially  reasonable  efforts to take all actions
and to do all things  necessary in order to  consummate  and make  effective the
transactions  contemplated by the Merger Agreement;  (ii) cooperate in preparing
and  filing   this   Proxy   Statement   and  any   filings   required   by  the
Hart-Scott-Rodino Antitrust Improvements Act of 1976; (iii) use all commercially
reasonable  efforts to obtain  consents  and/or  waivers of all third parties or
governmental  entities  necessary  or  advisable  for  the  consummation  of the
transactions


                                       27

<PAGE>



contemplated by the Merger Agreement; (iv) contest any legal proceeding relating
to the Merger;  (v) execute any additional  instruments  necessary to consummate
the  transactions  contemplated by the Merger  Agreement;  (vi) consult with one
another  before  issuing  any press  release  or  otherwise  making  any  public
announcement; (vii) promptly provide one another with copies of all filings made
with the Commission or other  governmental  entity in connection with the Merger
Agreement; and (viii) promptly notify one another concerning any notice or other
communication alleging that consent may be required,  from any government entity
or with  respect to any actions,  suits,  claims or  investigations  against the
Company,  in each case that  relates  to the  consummation  of the  transactions
contemplated by the Merger Agreement.

     Employee Benefits. Under the Merger Agreement,  employees of the Company at
the Effective Time will be provided with employee benefit plans by the Surviving
Corporation or Oracle,  except with respect to such Company  benefit plans which
Oracle  determines  that it will  continue  in effect.  If any  employee  of the
Company becomes a participant in any employee benefit plan,  program,  policy or
arrangement  of Oracle or one of its  subsidiaries,  such employee will be given
credit for all  service  with the  Company  prior to the  Effective  Time to the
extent  permissible  under the current  terms of such plan,  program,  policy or
arrangement  and subject to certain  other  limitations  set forth in the Merger
Agreement. Under the Merger Agreement,  within a reasonable period of time after
the Effective  Time,  Oracle will issue options to purchase shares of the Common
Stock in amounts reasonably  consistent with Oracle's practices for employees on
comparable  levels as  determined  by Oracle to certain  employees  that  remain
employees of the Surviving Corporation.

     Conditions to the Merger. Pursuant to the Merger Agreement, the obligations
of the parties to the Merger Agreement to complete the Merger are subject to the
fulfillment of the following  conditions:  (i) the Merger will have been adopted
by the stockholders of the Company; (ii) no statute,  rule,  regulation,  order,
stipulation or injunction will have been enacted, promulgated, entered, enforced
by  any  governmental   entity  that  prohibits,   restrains  or  restricts  the
consummation of the Merger;  and (iii) any applicable  waiting period applicable
to the Merger and the other  transactions  contemplated by the Merger  Agreement
will have  terminated or expired,  and any other  required  notices or approvals
from a governmental entity shall have been either filed or received.

     Pursuant to the Merger Agreement, the obligations of Oracle and Acquisition
Sub to  complete  the  Merger are  further  subject  to the  fulfillment  of the
following  conditions,  any  one or  more  of  which  may  be  waived:  (i)  the
representations  and warranties of the Company set forth in the Merger Agreement
are true and correct in all material  respects at and as of the Effective  Time;
(ii) the  Company  will  have  performed  and  complied  with,  in all  material
respects,  all  obligations  and covenants  required to be performed or complied
with by it under the Merger  Agreement;  (iii) the  Company  will have  obtained
final court  approval of the  settlement of the putative  class actions filed in
the United States  District Court for the Southern  District of New York and the
United States District for the Eastern  District of Virginia on terms consistent
with the Memorandum of Understanding  Concerning  Settlement Terms dated July 9,
1998;  (iv) Mr. Marcus Heth and certain  employees of the Company  identified in
the Merger  Agreement  will not have  indicated in writing an intention to leave
the employ of the Company; (v) the aggregate number of Dissenting Shares held by
Dissenting  Stockholders  will not be  equal to or  exceed  ten  percent  of the
outstanding shares of Common Stock immediately prior to the Effective Time; (vi)
there will not be  instituted  and  continuing  any action,  suit or  proceeding
against the Company, Oracle or Acquisition Sub by any governmental entity or any
other person or persons,  directly or  indirectly  relating to the Merger or the
License  Agreement  or  any  other  transactions   contemplated  by  the  Merger
Agreement,  who is or was a stockholder or stockholders of the Company,  whether
on behalf of such  stockholder  or  stockholders,  or in a derivative  action on
behalf of the  Company,  alleging  infringement  by the Company of  intellectual
property  assets of any third party or which  individually  or in the  aggregate
could  reasonably be expected to have a material  adverse  effect on the Company
and its  subsidiaries;  (vii) no events will have occurred  which have caused or
could  reasonably be expected to cause a material adverse effect on the Company;
(viii) the Company will have obtained  executed license  agreements from certain
third  parties  that have access to all or any portion of the  Company's  client
server  products;  and (ix) the Bank will not have  notified  the Company of its
acceleration of any amounts


                                       28

<PAGE>



due and payable to it or taken any other  action to collect any such  amounts or
to realize the benefit of any security interest in the Company's assets.

     Under the Merger Agreement,  the obligations of the Company to complete the
Merger are further subject to the fulfillment of the following  conditions,  any
one or more of which may be waived by the Company:  (i) the  representations and
warranties of Oracle and Acquisition  Sub set forth in the Merger  Agreement are
true and correct in all material  respects at and as of the Effective  Time, and
(ii) Oracle and  Acquisition  Sub will have  performed and complied with, in all
material  respects,  all obligations  and covenants  required to be performed or
complied with by them under the Merger Agreement.

     Termination of Merger Agreement. The Merger Agreement may be terminated and
the Merger may be abandoned at any time prior to the Effective Time in the event
of any of the  following:  (i) by mutual  written  consent  of the  Company  and
Oracle;  (ii) by the Company or Oracle, if any governmental  entity has issued a
final order, decree or ruling  restraining,  enjoining or prohibiting the Merger
and such  order,  decree  or ruling  is final  and  nonappealable;  (iii) by the
Company or Oracle if the Effective  Time has not occurred  prior to December 31,
1998,  unless the terminating  party's failure to fulfill any of its obligations
under the Merger  Agreement was the reason that the Effective  Time did occur on
or before such date;  (iv) by Oracle if (a) prior to the Effective  Time (1) the
Board  withdraws or modifies its approval or  recommendation  of the Merger in a
manner  adverse to Oracle,  (2) the Board or the Company has  recommended to the
stockholders,  taken no position with respect to, or failed to recommend against
acceptance of a Third Party Acquisition, (3) the Company has entered into or the
Board approves a definitive agreement with respect to a Third Party Acquisition,
(4) the Company fails to confirm its recommendation of the Merger Agreement upon
a written  request  by Oracle  to do so,  or (5) the  Board of the  Company  has
resolved to do any of the  foregoing,  or (b) the Company has  breached,  in any
material  respect,  the  representations,  warranties or covenants of the Merger
Agreement;  (v) by the Company if (a) the Board has  withdrawn  or modified in a
manner adverse to Acquisition  Sub or Oracle its approval or  recommendation  of
the Merger to approve a  definitive  agreement  related to a Superior  Proposal,
provided that the Company shall have complied with the notice  provisions hereof
and shall  have made  payment of the  Termination  Fee  (defined  herein) or (b)
Oracle  or  Acquisition  Sub  have  breached  in  any  material  respect,  their
representations, warranties or covenants in the Merger Agreement.

     Termination  Fee.  In the event that the  Merger  Agreement  is  terminated
pursuant to (iv)(a) in the paragraph  above or (v)(a) in the paragraph above and
the  Company was not  entitled to  terminate  the  Agreement  pursuant to (v)(b)
above, or the Merger Agreement is terminated pursuant to (iii) or (iv)(b) in the
paragraph  above and the Company was not  entitled to  terminate  the  Agreement
pursuant to (v)(b) above at such time and the Company  consummates a Third Party
Acquisition with any person other than Oracle or any of its affiliates before or
within 12 months after the date of such  termination,  then,  in any such event,
the Company will pay Oracle promptly (i) a fee of $360,000,  plus (ii) an amount
equal to  Oracle's  actual  and  reasonably  documented  out-of-pocket  fees and
expenses  (not to exceed  $200,000)  incurred by Oracle and  Acquisition  Sub in
connection with the Merger and the Merger Agreement (the "Termination Fee"), all
of which amounts shall be payable in immediately  available  funds. In the event
that the Company  fails to pay the  Termination  Fee when due,  interest will be
paid on such unpaid amounts,  commencing on the date such amounts became due, at
a rate of 6% per annum.  The Termination Fee will not be deemed to be liquidated
damages,  and the right to payment of the Termination Fee will be in addition to
(and not a maximum  payment in respect of) any other  damages or remedies at law
or in equity to which  Oracle or the  Acquisition  Sub may be  entitled  to as a
result of an intentional breach of any term of the Merger Agreement.


LICENSE AGREEMENT

     On August 20, 1998, in connection with entering into the Merger  Agreement,
Oracle and the Company  entered into the License  Agreement  whereby the Company
granted  to Oracle a  worldwide,  non-exclusive  right and  license  to  market,
reproduce,  distribute and grant sublicenses of the Company's  Technology.  Such
license  includes (i) the right to sublicense the Company's source code to third
parties  solely to the extent  necessary  and for the purpose of  allowing  such
third parties to port or localize such


                                       29

<PAGE>



source  materials  and upon such terms and  conditions  set forth in the License
Agreement and (ii) the right to license,  sublicense and authorize  distributors
to market and sublicense the computer  software and related  documentation  upon
such terms and conditions set forth in the License Agreement.

     As payment  for the license  granted,  Oracle will pay to the Company a fee
equal to 30% of the net fees which Oracle  receives for all  sublicenses  of the
Company's  Technology  until the  earlier  of (i) six years from the date of the
License  Agreement  or (ii) the  payment  by Oracle  of a total of $12  million.
Additionally,  Oracle has partially prepaid,  and will prepay, to the Company $2
million of such sublicense  fees in three equal monthly  installments on each of
September 1, October 1 and November 1, 1998.

     The Company also granted to Oracle a worldwide, perpetual, paid-up, royalty
free,  non-exclusive  right  and  internal-use  license  to  use  the  Company's
Technology to operate its business at no additional charge.

     Until  December  31, 1999,  the Company  will  provide to Oracle  technical
support services in the form of telephone consultation, assistance and advice at
the  highest  level of  support  generally  provided  to any  other  end user or
distributor, will make reasonable efforts to make corrections to errors reported
in  the  Company's  Technology  as  they  are  first  made  available  to  other
distributors and licensees and will provide updates no later than they are first
made available to other distributors or licensees.

     The  Company  will also  deliver  to Oracle  certain  modifications  to the
Company's Technology.  If the Company fails to commence promptly the definition,
design and  development  of such  modifications,  Oracle will have the option to
terminate  the  License  Agreement  and the  Company  must  refund to Oracle the
Prepaid Sublicense Fee.

     If Oracle breaches the Merger  Agreement in any material  respect and fails
to cure such breach within twenty  business days after written  notice or Oracle
fails for any reason to pay the sublicense fees, then the Company has the option
of terminating the License  Agreement by providing Oracle with written notice of
such  termination  within  twenty  business  days after the date of the  written
notice of breach  from  Versatility  to Oracle,  which  termination  will not be
effective unless and until  Versatility  refunds all but $360,000 of the Prepaid
Sublicense  Fee to Oracle  within 180 days of  providing  Oracle  with notice of
termination of the License Agreement.

     The  License  Agreement  will  terminate  upon  repayment  of  the  Prepaid
Sublicense Fee and payment of the  Termination  Fee, if the Merger  Agreement is
being or has been  terminated  and  Versatility  is  obligated to pay Oracle the
Termination Fee, Versatility refunds to Oracle all of the Prepaid Sublicense Fee
prior to or  simultaneously  with the payment of such  Termination  Fee, and the
Termination Fee is paid in accordance with the terms of the Merger Agreement.


REGULATORY COMPLIANCE

     A  certificate  of  merger  must be  filed on  behalf  of  Versatility  and
Acquisition  Sub with the  Secretary of State of Delaware in order to effect the
Merger.

     Except as  described  above,  Versatility  is not aware of any  licenses or
regulatory  permits that are  material to its  business  that might be adversely
affected by the Merger,  or of any approval or other action by any governmental,
administrative  or regulatory  agency or authority which would be required prior
to the Effective Time.


ACCOUNTING TREATMENT

     The Merger will be treated as a purchase for accounting purposes.


APPRAISAL RIGHTS

     If the Merger is consummated,  a holder of record of shares of Common Stock
who objects to the terms of the Merger may seek an appraisal  under  Section 262
of the  DGCL  ("Section  262")  of the  "fair  value"  of such  holder's  shares
("Appraisal Rights"). The following is a summary of the principal provi-


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<PAGE>



sions of Section 262 and does not purport to be a complete  description.  A copy
of Section  262 is attached to this Proxy  Statement  as Appendix C.  Failure to
take any action  required by Section 262 will result in a termination  or waiver
of a stockholder's rights under Section 262.

     1. A stockholder  electing to exercise Appraisal Rights must (a) deliver to
Versatility,  on or before Versatility stockholders vote on the Merger Agreement
at the Special  Meeting,  a written  demand for appraisal  that is made by or on
behalf of the  person  who is the  holder  of  record of Common  Stock for which
appraisal  is  demanded  and (b) not  vote  in  favor  of  adopting  the  Merger
Agreement.  The demand must be  delivered  to  Versatility  at 11781 Lee Jackson
Memorial Hwy., Seventh Floor, Fairfax, VA 22033, Attention: Kenneth T. Nelson. A
proxy or vote  against  adopting  the Merger  Agreement  does not  constitute  a
demand.  A  stockholder  electing  to take such  action must do so by a separate
written demand that reasonably informs Versatility of the identity of the holder
of  record  and of such  stockholder's  intention  to demand  appraisal  of such
holder's Common Stock.

     2.  Only the  holder  of  record  of  Common  Stock is  entitled  to demand
Appraisal  Rights for Common Stock  registered in that holder's name. The demand
must be executed  by or for the holder of record,  fully and  correctly,  as the
holder's  name appears on the holder's  stock  certificates.  If Common Stock is
owned of record in a  fiduciary  capacity,  such as by a  trustee,  guardian  or
custodian,  the demand should be executed in that  capacity.  If Common Stock is
owned of record by more than one  person,  as in a joint  tenancy  or tenancy in
common, the demand should be executed by or for all owners. An authorized agent,
including one of two or more joint owners,  may execute the demand for appraisal
for a holder of record;  however, the agent must identify the owner or owners of
record and expressly  disclose the fact that, in executing the demand, the agent
is acting as agent for the owner or owners of record.

     A holder of record, such as a broker, who holds Common Stock as nominee for
beneficial  owners may exercise a holder's  right of  appraisal  with respect to
Common Stock held for all or less than all of such  beneficial  owners.  In such
case,  the written  demand should set forth the number of shares of Common Stock
covered by the demand.  Where no number of shares of Common  Stock is  expressly
mentioned,  the demand  will be  presumed  to cover all  shares of Common  Stock
standing in the name of the holder of record.

     3. Within 10 days after the Effective Time, the Surviving  Corporation will
send notice of the  effectiveness  of the Merger to each person who prior to the
Effective Time satisfied the foregoing conditions.

     4. Within 120 days after the Effective  Time, the Surviving  Corporation or
any stockholder  who has satisfied the foregoing  conditions may file a petition
in the Delaware Court of Chancery demanding a determination of the fair value of
the Common Stock.  Stockholders  seeking to exercise Appraisal Rights should not
assume that the Surviving Corporation will file a petition to appraise the value
of their  Common  Stock or that the  Surviving  Corporation  will  initiate  any
negotiations with respect to the "fair value" of such Common Stock. Accordingly,
stockholders  should  initiate all necessary  action to perfect their  Appraisal
Rights within the time periods prescribed in Section 262.

     5.  Within 120 days  after the  Effective  Time,  any  stockholder  who has
complied with the  requirements for exercise of Appraisal  Rights,  as discussed
above,  is  entitled,  upon  written  request,  to  receive  from the  Surviving
Corporation a statement  setting forth the aggregate  number of shares of Common
Stock not voted in favor of the Merger and with  respect  to which  demands  for
appraisal  have been made and the  aggregate  number of holders  of such  Common
Stock.  The Surviving  Corporation is required to mail such statement  within 10
days after it receives a written request to do so.

     6. If a petition for an appraisal is timely  filed,  after a hearing on the
petition,  the  Delaware  Court of  Chancery  will  determine  the  stockholders
entitled to  Appraisal  Rights and will  appraise the Common Stock owned by such
stockholders,  determining  its "fair  value"  exclusive of any element of value
arising from the  accomplishment or expectation of the Merger and will determine
the amount of interest, if any, to be paid upon the value of the Common Stock of
the stockholders entitled to appraisal.  Any such judicial  determination of the
"fair value" of Common Stock could be based upon considerations other


                                       31

<PAGE>



than or in  addition  to the price paid in the  Merger  and the market  value of
Common Stock,  including asset values,  the investment value of the Common Stock
and any other  valuation  considerations  generally  accepted in the  investment
community.  The value so  determined  for Common Stock could be more than,  less
than or the same as the consideration paid pursuant to the Merger Agreement. The
Court  may  also  order  that all or a  portion  of any  stockholder's  expenses
incurred  in  connection  with  an  appraisal  proceeding,   including,  without
limitation, reasonable attorneys' fees and fees and expenses of experts utilized
in the appraisal proceeding, be charged pro rata against the value of all Common
Stock entitled to appraisal.

     7. Any  stockholder  who has duly demanded an appraisal in compliance  with
Section 262 will not, after the Effective Time, be entitled to  distributions on
that  Common  Stock  (other  than  those  payable  or  deemed to be  payable  to
stockholders of record as of a date prior to the Effective Time).

     8.  Holders of Common  Stock lose the right to appraisal if no petition for
appraisal is filed within 120 days after the Effective Time, or if a stockholder
delivers to the Surviving Corporation a written withdrawal of such stockholder's
demand for an appraisal and an  acceptance  of the Merger,  except that any such
attempt to withdraw made more than 60 days after the Effective Time requires the
Surviving  Corporation's written approval. If Appraisal Rights are not perfected
or a demand for Appraisal Rights is withdrawn, a stockholder will be entitled to
receive the consideration otherwise payable pursuant to the Merger Agreement.

     9. If an appraisal proceeding is timely instituted, such proceeding may not
be  dismissed  as to any  stockholder  who has  perfected  a right of  appraisal
without the approval of the Delaware Court of Chancery.


FEDERAL INCOME TAX CONSEQUENCES

     Upon  consummation  of the Merger each  outstanding  share of Common  Stock
(except for those with respect to which statutory appraisal rights are perfected
or those owned by Oracle or any of its subsidiaries)  will be converted into the
right to receive the Merger Consideration. The following discussion is a summary
of the principal  federal income tax  consequences of the Merger to stockholders
of the Company  whose  shares of Common  Stock are  surrendered  pursuant to the
Merger  (including  Dissenting  Stockholders  who receive  cash  pursuant to the
exercise  of  Appraisal  Rights).   The  following  discussion  is  for  general
information  only, and may not apply to particular  categories of  stockholders,
such   as   financial   institutions,   broker-dealers,   tax-exempt   entities,
stockholders  who acquired their shares of Common Stock pursuant to the exercise
of employee stock options or other  compensation  arrangements  with the Company
and  stockholders  who are not  citizens  or  residents  of the  United  States.
Furthermore,  the  discussion  below  applies only to the surrender of shares of
Common  Stock  which  are  capital  assets  in the  hands  of  the  surrendering
stockholder  within the meaning of Section 1221 of the Internal  Revenue Code of
1986, as amended (the "Code").

     The following  discussion of tax  consequences  is based upon the Code, the
income tax  regulations  promulgated  under the Code,  Internal  Revenue Service
("IRS")  rulings  and  judicial  decisions  now in effect as of the date of this
Proxy  Statement,  all of which are  subject  to  change  at any time.  Any such
change, which may or may not be retroactive, could alter the tax consequences to
the  stockholders  as  described  herein.  The  discussion  is not covered by an
opinion of counsel, nor did the Company request a private letter ruling from the
IRS with respect to any tax consequence of the Merger. Accordingly, no assurance
can be given that the IRS will agree with the statements that appear below.

     BECAUSE INDIVIDUAL  CIRCUMSTANCES MAY DIFFER,  EACH STOCKHOLDER IS URGED TO
CONSULT SUCH STOCKHOLDER'S OWN TAX ADVISOR TO DETERMINE THE APPLICABILITY OF THE
GENERAL RULES DISCUSSED BELOW TO SUCH STOCKHOLDER AND THE PARTICULAR TAX EFFECTS
OF THE MERGER,  INCLUDING THE APPLICATION  AND EFFECT OF STATE,  LOCAL AND OTHER
TAX LAWS.

     The receipt of cash pursuant to the Merger  (including any cash received by
Dissenting  Stockholders pursuant to the exercise of Appraisal Rights) will be a
taxable  transaction  for federal income tax purposes.  In general,  for federal
income tax purposes,  a  stockholder  will  recognize  gain or loss equal to the
difference  between the  stockholder's  adjusted  tax basis in each  surrendered
share of Common Stock and


                                       32

<PAGE>



the amount of cash received by the stockholder in exchange for such  surrendered
share (other than  amounts  received  pursuant to statutory  rights of appraisal
that are  denominated as interest).  Such gain or loss will be a capital gain or
loss.  Amounts paid to  Dissenting  Stockholders  as interest will be taxable as
ordinary income.

     The effect of recognition of capital gain or loss on the federal income tax
liability of each stockholder will depend in part on such stockholder's  holding
period(s)  at the  Effective  Time for the  shares of Common  Stock  surrendered
pursuant to the Merger.  Gain or loss  recognized  upon the  surrender of shares
with a  holding  period  of more than 12 months  will be  treated  as  long-term
capital  gain or loss.  In  general,  in the case of  noncorporate  stockholders
(including individuals,  estates and trusts), net long-term capital gains (after
offset by capital losses) are subject to federal income tax at a maximum rate of
20%, and may be taxed at a lower rate  depending on the amount of taxable income
of such stockholder for such year. If the  stockholder's  holding period for the
surrendered shares of Common Stock is one year or less, any gain recognized with
respect to such  shares will be treated as  short-term  capital  gain,  which is
taxed at the same rates as ordinary  income.  For  corporations,  capital  gains
(whether long-term or short-term) are taxed at the same rate as ordinary income.
Losses recognized on the surrender of any such shares will be capital losses and
in general,  may offset only other capital gains  recognized by the  stockholder
during the year. Noncorporate  stockholders may offset capital losses against up
to $3,000 of ordinary income per year, and may carry forward  unabsorbed capital
losses to any  subsequent  taxable  years and  capital  losses  may only  offset
capital gains. Corporations generally may carry capital losses back to the three
prior taxable years, and forward to the subsequent five taxable years.

     The receipt of cash by a stockholder of the Company  pursuant to the Merger
may be subject to backup withholding unless the stockholder (i) is a corporation
or comes within  certain other exempt  categories,  or (ii) provides a certified
taxpayer  identification  number  on Form W-9 and  otherwise  complies  with the
backup withholding rules. Upon the consummation of the Merger, the Payment Agent
will forward to each stockholder a Form W-9 which,  when properly  completed and
returned,  would  fulfill such  identification  procedures.  Backup  withholding
generally applies if the stockholder fails to furnish such stockholder's  social
security number or other taxpayer identification number ("TIN"), or furnishes an
incorrect  TIN.  Backup  withholding  is not an  additional  tax  but  merely  a
creditable  advance payment which may be refunded to the extent it results in an
overpayment  of tax.  Certain  penalties  apply for  failure to furnish  correct
information  and  for  failure  to  include   reportable   payments  in  income.
Stockholders should consult with their own tax advisors as to the qualifications
and procedures for exemption from backup withholding.


CERTAIN EFFECTS OF THE MERGER

     Upon  consummation  of the Merger,  Acquisition Sub will be merged into the
Company, the separate corporate existence of Acquisition Sub will cease, and the
Company will continue as the Surviving  Corporation.  After the Effective  Time,
the present  holders of Common Stock will no longer have any equity  interest in
the Company,  will not share in the future earnings or growth of the Company and
will no  longer  have  rights  to vote on  corporate  matters.  The  Company  is
currently  subject to the information  filing  requirements of the Exchange Act,
and in accordance  therewith,  is required to file reports and other information
with the  Commission  relating to its business,  financial  statements and other
matters. As a result of the Merger, there will cease to be any public market for
Common  Stock.  Upon such event,  the  Surviving  Corporation  will apply to the
Commission  for the  deregistration  of the Common Stock under the Exchange Act.
The  termination of the  registration of the Common Stock under the Exchange Act
would  make  certain  provisions  of  the  Exchange  Act  (including  the  proxy
solicitation provisions of Section 14(a), and the short-swing trading provisions
of  Section  16(b))  no  longer  applicable  to the  Company  or  the  Surviving
Corporation.


                                       33

<PAGE>



                        INFORMATION REGARDING THE COMPANY

     Versatility is a leading  provider of  client/server  customer  interaction
software  that  enables  businesses  to automate  and enhance  their  telesales,
telemarketing and teleservicing  capabilities.  The Company's  software products
are designed to increase the productivity and revenue-generating capabilities of
organizations  operating  call  centers  as  they  interact  with  existing  and
potential   customers.   The  Company's   products   include  desktop   software
applications,  development  and  customization  tools and optional  server-based
software services.  A wide variety of leading computing  platforms are supported
allowing  users to  implement a scalable,  flexible and  interoperable  software
solution  that  can  be  used   independently   or  as  part  of  an  integrated
enterprise-wide  customer  interaction  implementation.  Versatility also offers
fee-based   professional,   consulting  and  maintenance   services  to  provide
implementation,  integration  and  ongoing  support  of the  Company's  software
products.

     The Company's products are used by customers  operating large and mid-sized
call centers for activities including  telebanking,  claims servicing,  customer
service,  consumer product telesales and other  applications.  Since introducing
the Versatility Series in May 1995, the Company has licensed  Versatility Series
applications  for use on over 12,000 agent  desktops.  The  Company's  customers
include Avantel,  S.A.,  British  Telecommunications,  Plc,  ("BT"),  Chase Card
Members Services and Mellon Bank.  Versatility markets its products and services
to  customers  in a number  of  targeted  industries,  including  the  financial
services  and  communications  industries.  The Company  sells its  software and
services in the United States through a direct sales  organization  that focuses
primarily on enterprise-wide,  large-scale  solutions with complex requirements.
In  addition,   Versatility  markets  and  sells  software  through  value-added
resellers  ("VARs"),  distributors and third party systems  integrators,  in the
United States and internationally.

     Versatility provides a suite of software  applications and related services
that allow its  customers  to operate  flexible  and highly  functional  inbound
and/or   outbound  call   centers,   which  can   significantly   enhance  their
telephony-based  sales and marketing  capabilities.  The Company's  applications
allow an organization to automate the most significant  telephony-based customer
interaction   functions,   including  generating  and  qualifying  sales  leads,
providing comprehensive product or service information,  generating order quotes
and  processing  and  fulfilling  customer  orders.  The Company's  products are
designed to support  both formal call  centers,  typically  involving  large and
mid-sized  installations,  and informal call centers,  requiring a smaller scale
implementation, for customers in the United States and internationally.

     The  Company's  products  include a number of software  applications  which
provide call center agents with desktop access to a variety of information in an
easy-to-use  graphical  format,  including  customer  identity and call history,
comprehensive product descriptions such as features and benefits,  and a list of
related  products or services  which an agent can  cross-sell  or up-sell to the
customer.   The  Company's  software  includes   scripting   capabilities  which
efficiently  guide agents  through  each stage of the sales or service  process,
including  initial  contact,  presentation  of product  offerings,  responses to
frequently  asked questions or objections,  quote  generation,  order taking and
fulfillment. In addition, the Company's products can be tailored to the specific
needs of the  organization  or marketing  campaign and  customized  to match the
skill sets of  individual  call  center  agents.  The  Company's  products  also
facilitate  the  exchange  of  information  between  the  call  center  and  the
organization's   other  information   systems,   allowing  the  organization  to
incorporate  data  generated  in the  call  center  into  their  other  business
operations. In addition to desktop applications,  the Company's products include
optional  server-based software which allows customers to leverage CTI and other
technologies  to increase the speed and  productivity  of their  telephony-based
activities.

     The Versatility Series, the Company's principal product,  uses an advanced,
scalable   three-tier   client/  server   architecture   capable  of  supporting
installations  with more than 1,000  simultaneous  users on a single server. The
Versatility  Series  is highly  customizable,  allowing  modification  to suit a
specific industry or application.  The Versatility Series can also be integrated
with the customer's  information systems or with third party applications,  such
as help desk or field sales  automation  software,  to provide a customer with a
comprehensive, enterprise-wide customer interaction solution.

     The  Company  was incorporated as National Political Resources, Inc. in the
District   of   Columbia  in  1981  and  merged  into  NPRI,  Inc.,  a  Virginia
corporation, in July 1991. In January 1996, NPRI, Inc. reincorporated


                                       34

<PAGE>



in Delaware.  The Company changed its name to Versatility Inc. in June 1996. The
Company's  executive  offices are located at 11781 Lee Jackson Memorial Highway,
Seventh  Floor,  Fairfax,  Virginia  22033,  and its  telephone  number is (703)
591-2900.  As used herein,  the terms  "Versatility"  and the "Company" refer to
Versatility Inc., its subsidiaries and the predecessors of Versatility Inc.


RECENT DEVELOPMENTS

     On March 12, 1998,  the Company  announced  that it expected to restate its
financial  results  for the  fiscal  year  ended  April 30,  1997 and the fiscal
quarters  ended July 31, 1997 and October 30,  1997,  and that its Form 10-Q for
the quarter ended  January 31, 1998 would not be filed on time,  all as a result
of concerns over the  accounting  treatment of certain  transactions,  which the
Company was examining.  The report on Form 10-K/A  included  restated  financial
statements  for the fiscal year ended April 30, 1997 and reported total revenues
of $18.3 million rather than $27.4 million and a net loss of $7.9 million rather
than net  income of $1.9  million.  The  Company's  restated  Forms 10-Q for the
quarters  ended July 31, 1997 and October 30, 1997 and the  Company's  Form 10-Q
for the quarter ended January 31, 1998 reported net losses of $3.7 million, $5.0
million and $9.5  million,  respectively.  At the time of the  restatement,  the
Company believed that its cash on hand and cash flow from anticipated  operating
activities might not be sufficient to meet its ongoing  obligations  through the
second quarter of fiscal 1999. As a result, the Company began seeking additional
financing.  The uncertainties  regarding the Company's  financial condition have
had a material adverse affect on the Company's business, financial condition and
results of operations.  See  "Management's  Discussion and Analysis of Financial
Condition and Results of Operation."

     Since  February  1998,  the Company has replaced  substantially  all of the
Company's senior management. The Company's current President and Chief Operating
Officer and current Chief Financial Officer joined the Company in February 1998,
together with the new Senior Vice President of Operations.  The Company's former
President, Chairman and Chief Executive Officer resigned from all positions with
the Company and the former Chief Financial  Officer and Vice President in charge
of sales have also left the Company.

     Between  April 1997 and February  1998,  the Company grew its work force to
256. In March and April 1998, the Company significantly reduced its workforce as
a result of the  Company's  continued  operating  losses.  On April 30, 1998 the
Company  employed  108  people  in the  United  States  and 26 in the  Company's
international unit.

     As a result  of  concerns  over the  accounting  matters  disclosed  in the
Company's March 12, 1998 press release, the NASD suspended trading of the Common
Stock on Nasdaq on March  12,  1998 and  instituted  proceedings  to remove  the
Common Stock from  listing on Nasdaq.  After the  Company's  release of restated
financial  information and the filing of the Company's Form 10-Q for the quarter
ended January 31, 1998,  Nasdaq's Listing and  Qualifications  Panel allowed the
Common Stock to resume  trading on May 5, 1998,  contingent  upon the  Company's
attainment of net tangible assets of $10 million by June 30, 1998.  Although the
Company  requested an extension for 45 days from June 30, 1998, to secure needed
financing and/or strategic alternatives,  Nasdaq denied the request and delisted
the Common  Stock on July 20, 1998.  The Common  Stock began  trading on the OTC
Bulletin  Board on July 21, 1998. See  "Management's  Discussion and Analysis of
Financial Condition and Results of Operations -- Factors Which May Effect Future
Operating Results."

     The Company's  restatement of its financial statements and delisting of the
Common  Stock from  Nasdaq has had a material  adverse  impact on the  Company's
reputation,  which could impair the  Company's  relationships  with existing and
potential  customers,   further  weakening  the  Company's  business,  financial
condition  and  results  of  operations.  Certain  of  the  Company's  customers
indicated after the restatements that they intended to postpone purchases of the
Company's  products and services until the Company secured  financing or entered
into a relationship with a strategic partner.

     On April 27, 1998, the Company engaged NMS to help the Company explore both
financing and strategic options, including the possible sale of the Company.


                                       35

<PAGE>



     On August 20,  1998,  Versatility  entered into the Merger  Agreement  with
Oracle and Acquisition Sub which provides for the Merger.

     In connection with the Merger Agreement,  the Company,  Oracle and the Bank
entered into a Loan Modification,  Consent and Forbearance  Agreement (the "Loan
Modification  Agreement") whereby, subject to the terms of the Loan Modification
Agreement,  the  Bank  agreed  to  forebear  from  exercising  certain  remedies
available to it as a result of the Company's  existing  defaults  under the loan
agreements  with the  Bank  until  the  earlier  of  December  31,  1998 and the
consummation of the Merger.  The Bank's  continuing  forbearance  will terminate
upon the  termination  of the Merger  Agreement or the Company filing a petition
for  bankruptcy,   becoming  subject  to  any  petition  seeking  bankruptcy  or
reorganization,  seeking or consenting to the appointment of a trustee, receiver
or  liquidation,  or becoming  subject to a decree of bankruptcy.  The Bank also
agreed to allow the Company and Oracle to enter into the License  Agreement,  to
waive the anti-dilution provisions applicable to its warrant to purchase 100,000
shares of Common Stock  during the period of  forbearance  and to terminate  the
Warrant  Agreement  between the Company  and the Bank upon  consummation  of the
Merger.  The  Company  agreed to deposit  into an account at the Bank any refund
that the Company may receive  from the IRS and/or the  Commonwealth  of Virginia
and agreed to withdraw  such funds only  pursuant to a cash plan approved by the
Bank.


PRODUCTS

     The Company's  products include the Versatility  Series, a suite of modular
applications  that  includes  optional  software-based  marketing  and telephony
services.  The Versatility  Series can be modified with available  customization
tools and is designed to support customers with large user populations.

     Versatility  Series.  The Versatility Series is generally marketed to large
organizations  operating  formal call  centers.  At the core of the  Versatility
Series are the  Versatility  Call Center  Applications,  which allow call center
agents to effectively  conduct  telemarketing,  telesales and customer  services
activities.  Versatility  Series customers  purchase one of the Versatility Call
Center  Applications  and usually  purchase one or more  optional  services from
either the Versatility  Marketing  Management  Services or the Versatility  Open
Telephony Services.

     The  Versatility  Series includes  applications  to address  telemarketing,
telesales and customer services  activities.  The Versatility  Series supplies a
call center agent with customer  information  as an outbound  telephone  call is
made or as an inbound  call is routed to that agent.  Once  customer  contact is
made, an agent can access product  information,  such as features,  benefits and
commonly asked questions, in order to effectively and accurately market and sell
that  product.  An agent can then click to  descriptions  of other  products  to
cross-sell or up-sell. To close a sale, an agent can access on-line order taking
and fulfillment capabilities.  Building on these core functions, the Versatility
Series  provides  additional  capabilities to generate  on-line quotes,  readily
access   information   regarding   discounts  and  schedule  automatic  customer
call-backs.

     All  Versatility  Call  Center   Applications  are  Windows-based  and  are
integrated with the Versatility PowerGuide facility, a presentation support tool
providing call guides and scripting capabilities. Versatility PowerGuide enables
selling scripts to be tailored to the needs of the company or marketing campaign
and  customized  to match the skill  sets of  particular  telemarketing  agents.
Versatility  PowerGuide  can integrate  with one or more external  applications,
such as word processing,  spreadsheet,  and graphics presentation  applications,
using  Microsoft's  Dynamic Data Exchange standard or OLE Automation to exchange
information  between  applications.  Versatility  PowerGuide can also be used to
generate Microsoft Visual Basic forms and applications.

     Versatility  Call  Center  Applications  allow  customers  to develop  many
versions  of  the  application  which  can  be  tailored  extensively  and  used
simultaneously.  For  example,  a call  center  may  want  to  have a  different
application  design and  functionality  for each marketing and selling campaign.
Each  tailored  application  can be augmented  by its own  tailored  Versatility
PowerGuide session.

     In addition to Versatility Call Center Applications, the Versatility Series
provides network server services,  called the Versatility  Marketing  Management
Services,  which provide the call center  network and its managers with a number
of capabilities, including list, database and campaign management,


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<PAGE>



adaptive marketing,  statistical tracking,  data warehousing,  decision support,
document   production,   integration  with  document   management   systems  and
centralized call center  operations  management.  Additionally,  the Versatility
Series CTI services,  called Versatility Open Telephony Services, help integrate
the telephone  and computer  systems,  provide  functions  such as  screen-based
telephony,  "screen pops" in which  relevant  caller  information  appears on an
agent's  screen as an inbound call arrives or as an outbound  call is initiated,
predictive  dialing of  outbound  campaigns,  coordination  of  service  levels,
inbound and outbound dynamic call blending and IVR integration and coordination.

     All  Versatility  Series products are licensed based on the total number of
concurrent desktop users. The U.S. list price of the Versatility Series is $1950
per  license  which  includes  Versatility  Telesales/Teleservice,   Versatility
PowerGuide,  and  Versatility  OpenTel.  Specific  add-ons  differ  depending on
whether a customer's business model calls for an inbound only, outbound only, or
blended  (inbound/outbound) center. These modules include Versatility Predictive
and Versatility  Campaign Plus for outbound,  and Versatility  Call Blending for
blended  centers.  Other  optional  modules sold depend on the interfaces to the
customer  interaction center and include Versatility OpenWeb for integrating the
Web with the call center,  and Versatility IVR for integrating IVR with the call
center. The U.S. list price of these modules ranges from $200 to $1,000 per user
per service.  A majority of the revenue from the Versatility Series products has
been derived from contracts with customers in amounts in excess of $200,000.

     Federal, state and foreign law, including the Telephone Consumer Protection
Act of 1991 (the "TCPA") and the Federal  Fair Debt  Collection  Practices  Act,
regulate certain uses of outbound call processing  systems.  Although compliance
with these laws may limit the potential  uses of the Company's  products in some
respects,  the Company's products can be programmed to operate  automatically in
full compliance with these laws through the use of appropriate calling lists and
calling  campaign  time  parameters.  There can be no assurance,  however,  that
future legislation  further restricting  telephone  solicitation  practices,  if
enacted, would not adversely affect the Company.


SERVICES

     Versatility provides fee-based maintenance and support services designed to
increase the effectiveness and ongoing performance of its customer's call center
operations and to increase the Company's  revenue base. As of July 31, 1998, the
Company employed 51 employees providing professional  services,  maintenance and
training.

     Professional   Services.   The  Company's  consultants  work  closely  with
customers   to  provide   assistance   with   application   implementation   and
customization,  interface  development,  communications and information  systems
integration, planning and project management. Fees for professional services are
charged  separately from the Company's software product licenses and are charged
on a time-and-materials basis or for a fixed fee.

     Maintenance.  Maintenance services are available for an annual fee equal to
a percentage of the total license price.  Maintenance  services include software
updates,   maintenance  releases  and  technical  support.  The  Company  offers
telephone,  pager, electronic mail, dialup modem and facsimile customer support.
The Company also provides  customers  with  technical  bulletins,  weekly status
reports  and  ongoing   communications   on  new  features  or  products   under
development.

     Training.  The  Company  offers a  comprehensive  set of  training  courses
covering systems  administration,  specific  training on certain product modules
and  project  team  training,  as well as  training  courses  for the  Company's
resellers.  Training  classes are offered at the  Company's  offices in Fairfax,
Virginia  and  Aldermaston,  U.K. The Company also  provides  extensive  on-site
training  services  for  most  enterprise  installations,  including  customized
training for each  customer.  Fees for  education  and  training  are  generally
charged in  addition  to the  license  fees and are  charged  on a  per-student,
per-class or time-and-materials basis.


CUSTOMERS

     Since  introducing  the  Versatility  Series in May 1995,  the  Company has
licensed  Versatility Series applications for use on over 12,000 agent desktops.
For the fiscal year ended April 30, 1998,  the Company's  two largest  customers
accounted for 39.1% of the Company's total revenue, of which one cus-


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<PAGE>



tomer, BT, accounted for 22.4% and another, Century Telecom accounted for 16.7%.
Historically,  large sales to a limited  number of customers has accounted for a
significant  percentage of the Company's total revenue in any particular period.
Revenue from customers outside the United States accounted for 40.8%,  54.6% and
39.0%  of  the  Company's   total  revenue  for  fiscal  1996,  1997  and  1998,
respectively.


TECHNOLOGY AND PRODUCT DEVELOPMENT

     The Company's core  technology  was designed to facilitate the  development
and customization of enterprise-wide customer interaction applications which are
interoperable  with  other  applications  and can be used by a wide  variety  of
customers.  The Company's applications are built upon a common core architecture
that is designed to leverage  efficiently  the  performance  and  scalability of
client/server   computing   and   object-oriented   development   methodologies.
Versatility  believes that its product  architecture allows it to craft tailored
solutions  for  its  customers  and  to  simplify  and  facilitate  new  product
development.

     The  Versatility  Series  products  are built using a highly  scalable  and
flexible three-tier  client/server model which takes advantage of the difference
in computing  power between the desktop client and the server to free-up limited
desktop computing power and memory.  The Company's  products support a number of
client computing  platforms,  such as Microsoft Windows 95 and Microsoft Windows
NT; leading relational databases from Oracle, Sybase, and Microsoft;  and server
operating  systems,  such as Microsoft Windows NT Server and various versions of
Unix. The Company's  products have been developed  using  Microsoft  Visual C++,
Microsoft Visual Basic, Microsoft Foundation Classes and Centura Team Developer.

     Versatility  began the  development  of products  based on a  client/server
architecture in November 1993. The Company made  substantial  investments in new
product  development in 1994 and introduced the Versatility  Series in May 1995.
The Company  continues to improve and enhance the  functionality of its existing
products.

     The Company's  current  development  efforts  include the completion of the
first  industry  specific  version  of  the  Versatility  Series  -  Versatility
Financial  Services.  This financial industry vertical version is due to ship in
early 1999 and is designed to significantly lower the customization  efforts and
costs  by  pre-building  many of the  vertical  components  typically  requiring
customization during the deployment of the customer interaction application.

     In June 1997,  Versatility introduced the industry's first components-based
application  architecture  and  delivered the initial  products  that  contained
components -- Versatility  Telesales/Teleservice v3.0 and Versatility PowerGuide
v2.0 of this  component  based  framework.  The Company will be working over the
next fiscal year to deliver the architecture  and other  components  surrounding
what is now called the Versatility Framework.

     Versatility  continues to significantly  expand the CTI middleware  options
supported by Versatility OpenTel. Versatility OpenTel is the window on telephony
for the desktop and provides the desktop application with access to various PBX,
ACD, and IVRs. In the past, Versatility OpenTel primarily supported the Dialogic
CT-Connect CTI product that was resold by Versatility.  Now, Versatility OpenTel
either supports or will support within the next three months  Genesys'  T-Server
product,  Nabnasset's  VESP  product,  and the  Microsoft  TAPI 2.1  standard in
addition to CT-Connect.

     Lastly,  Versatility  continues to do  integration  work with  Nortel's new
Symposium  platform.  In May 1997, the two companies  announced the selection of
Versatility  as a Nortel  Symposium  Partner which provides for the reselling of
the Versatility products by the various Nortel distributors and resellers in the
U.S. In addition,  Nortel is bundling parts of the Versatility product line into
one of its Symposium Agent products and acting as an OEM to Versatility.

     As of July 31, 1998,  the Company's  research and  development  and quality
assurance  staff  consisted of 25 employees.  The Company's  total  expenses for
research and development for fiscal years 1996, 1997 and 1998 were $2.1 million,
$2.9 million and $4.4 million, respectively.


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<PAGE>



     The Company's  future  prospects  will depend on its ability to enhance its
current  products  and to develop and  introduce  new products on a timely basis
that keep pace with technological developments,  emerging industry standards and
the increasingly  sophisticated needs of its customers and markets. There can be
no assurance that the Company will not experience  difficulties that could delay
or prevent the  successful  development,  introduction  and  marketing  of these
products, or that its new products and product enhancements will adequately meet
the requirements of the marketplace and achieve market acceptance.  Furthermore,
changing  resource  allocations  can  delay new  products  and  certain  product
enhancements.  If the Company is unable, for technological or other reasons,  to
develop and introduce  new products or  enhancements,  the  Company's  business,
financial  condition  and results of  operations  will be  materially  adversely
affected.  In  addition,  software  products as complex as those  offered by the
Company may contain  undetected errors or failures when first introduced or when
new  versions  are  released.  The Company has in the past  discovered  software
errors in certain of its new products or enhancements and has experienced delays
or lost revenue during the period required to correct these errors. Although the
Company has not experienced  material adverse effects resulting from such errors
to date,  there can be no assurance that,  despite testing by the Company and by
current and  potential  customers,  errors will not be found in new  products or
releases after  commencement  of commercial  shipments,  resulting in loss of or
delay in market acceptance,  which could have a material adverse effect upon the
Company's business, financial condition and results of operations.


SALES AND MARKETING

     Sales.  The Company  believes that the coordinated use of multiple  selling
channels  is  required  to  reach a  diverse  and  growing  base of  prospective
customers.  Based on their telemarketing  strategies and buying patterns,  these
prospective  customers  can be divided into three  groups:  (i)  customers  with
large-scale installations which are best served through direct sales teams, (ii)
customers with  large-scale  installations  who require turnkey system solutions
from  third  party  systems  integrators,  and (iii)  customers  with  mid-sized
installations  who  need  basic  solutions  that  can  be  purchased  relatively
inexpensively  and can be quickly  implemented.  To  address  these  groups,  in
November 1995,  the Company  established  four strategic  selling units to focus
attention and specific solutions to targeted selling channels and markets. These
four  selling  units  were  Enterprise   Solutions,   Alliances,   Channels  and
International.  Enterprise  Solutions consists of two selling groups, which sell
directly to specific vertical markets, financial institutions and communications
services  companies.  In February  1997,  Alliances and Channels were  combined,
becoming  Commercial  Markets,  which  focuses on other  opportunities  in other
commercial markets, most of which are sold through third party resellers. In May
1998, the Commercial  Markets Group was  discontinued and the Company focused on
rebuilding its direct sales force. The International selling unit sells directly
to customers in the U.K.

     Enterprise Solutions.  Enterprise Solutions consists of two selling groups,
Financial Services and Telecommunications. These direct sales units focus on the
financial services and communications  industries throughout North America. They
market the Versatility  Series to large  organizations that require a customized
and integrated call center application.

     International.   During  fiscal  year  1997  and  fiscal  year  1998,   the
international  selling unit marketed the  Versatility  Series  products to third
party systems integrators,  distributors and resellers outside of North America.
This selling unit had regional sales and support teams covering  Western Europe,
the Middle East and certain African countries. The International selling unit is
headquartered in Aldermaston,  U.K. Effective June 1, 1998, the Company signed a
non-exclusive   distribution   agreement   with  Cincom   Systems,   Inc.   This
non-exclusive   agreement   included   Cincom's   absorption  of   Versatility's
international  distribution channels. As a result of the transaction Versatility
has eliminated all its direct sales and support operations outside of the U.K.

     Marketing.  The Company's  marketing efforts supports the Company's selling
strategy.  The Company's marketing programs include product management,  product
marketing,  maintenance  and  enhancement  of the  Company's  Web  site,  direct
marketing, public relations, press and analyst communications and event support.
As  of  July  31,  1998,  the  Company's  marketing  department  consisted  of 6
employees.


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<PAGE>



COMPETITION

     The market for the  Company's  products is  intensely  competitive,  highly
fragmented  and subject to rapid  change.  Because the Company  offers  multiple
applications  that can be  purchased  separately  or  integrated  as part of the
Versatility  Series, the Company competes with a variety of companies  depending
on the target market for their  applications  software  products.  The Company's
principal   competitors  in  the  customer   interaction   software  market  are
Information  Management  Associates,  Inc.,  Scopus  Technology,  Inc.,  and The
Vantive  Corporation.  For installations  where telephony functions are of prime
importance,  competitors  include Davox Corporation,  Early Cloud and Company (a
division of IBM) and EIS  International,  Inc.  The Company also  competes  with
third party professional service  organizations that develop custom software and
with  the  information  technology  departments  of  potential  customers.   The
Company's  potential  competitors  also  include a number of large  hardware and
software  companies  that may develop or acquire  products that compete with the
Company's products.  The Company believes that the principal competitive factors
affecting its market include product features such as flexibility,  scalability,
interoperability,  functionality and ease of use, as well as product reputation,
quality, performance,  price, customer service and support, the effectiveness of
sales and marketing efforts and vendor reputation. Although the Company believes
that its products  currently  compete  favorably  with respect to such  factors,
there can be no assurance that the Company can maintain its competitive position
against current and potential  competitors,  especially those with significantly
greater financial, marketing, service, support, technical and other resources.

     In addition,  the Company believes that existing competitors and new market
entrants will attempt to develop fully integrated customer  interaction solution
applications  suites that may include call center  telesales  and  telemarketing
applications  which provide  comparable  functionality to the Company's existing
applications.  The Company  also  expects that  competition  will  increase as a
result of software  industry  consolidation.  Current and potential  competitors
have established or may establish cooperative  relationships among themselves or
with third  parties to  increase  the  ability of their  products to address the
needs of the Company's potential customers. Accordingly, it is possible that new
competitors  or  alliances  among  competitors  will emerge and rapidly  acquire
significant market share.

     Increased  competition  is likely to  result in price  reductions,  reduced
operating  margins  and loss of  market  share,  any of which  could  materially
adversely  affect the  Company's  business,  financial  condition and results of
operations.  Many  of the  Company's  current  and  potential  competitors  have
significantly greater financial,  technical,  marketing and other resources than
the  Company.  As a result,  they may be able to respond  more quickly to new or
emerging technologies and changes in customer requirements, or to devote greater
resources to the development,  promotion and sale of their products than can the
Company.  There can be no  assurance  that the  Company  will be able to compete
successfully   against  current  and  future  competitors  or  that  competitive
pressures  faced  by the  Company  will  not  materially  adversely  affect  its
business, financial condition and results of operations.


INTELLECTUAL PROPERTY AND OTHER PROPRIETARY RIGHTS

     The  Company  relies  on a  combination  of  copyright,  trade  secret  and
trademark laws, confidentiality procedures and contractual provisions to protect
its proprietary rights in its products and technology. The Company does not rely
upon patent  protection  and does not  currently  expect to seek  patents on any
aspects of its  technology.  There can be no assurance that the  confidentiality
agreements  and other  methods on which the Company  relies to protect its trade
secrets and proprietary technology will be adequate. Further, the Company may be
subject to additional  risks as it enters into  transactions  in countries where
intellectual property laws are not well developed or are poorly enforced.  Legal
protections  of the  Company's  rights  may be  ineffective  in such  countries.
Litigation  to defend and enforce the  Company's  intellectual  property  rights
could result in  substantial  costs and  diversion of resources and could have a
material  adverse  effect on the  Company's  business,  financial  condition and
results of  operations,  regardless  of the final  outcome  of such  litigation.
Despite the Company's  efforts to safeguard and maintain its proprietary  rights
both in the United States and abroad, there can be no assurance that the Company
will be  successful  in doing so, or that the steps taken by the Company in this
regard will be adequate to deter  misappropriation  or  independent  third-party
development of the Company's technol-


                                       40

<PAGE>



ogy or to  prevent  an  unauthorized  third  party  from  copying  or  otherwise
obtaining and using the Company's  products or technology.  There also can be no
assurance that others will not  independently  develop  similar  technologies or
duplicate any technology  developed by the Company. Any such events could have a
material  adverse  effect on the  Company's  business,  financial  condition and
results of operations.

     The Company  has entered  into  agreements  with a number of its  customers
requiring  the  Company  to  place  its  source  code in  escrow.  These  escrow
agreements typically provide that these customers have a limited,  non-exclusive
right to use such code in the event that there is a bankruptcy  proceeding by or
against  the  Company,  if the  Company  ceases to do business or if the Company
fails to meet  its  support  obligations.  Entering  into  such  agreements  may
increase the likelihood of misappropriation by third parties.

     As the number of customer interaction software applications in the industry
increases and the  functionality  of these products further  overlaps,  software
development companies like the Company may increasingly become subject to claims
of  infringement  or  misappropriation  of the  intellectual  property rights of
others.   There  can  be  no  assurance  that  third  parties  will  not  assert
infringement or  misappropriation  claims against the Company in the future with
respect to current or future products. Any claims or litigation, with or without
merit,  could be  time-consuming,  result in costly  litigation,  cause  product
shipment  delays or  require  the  Company to enter  into  royalty or  licensing
arrangements.  Such royalty or licensing  arrangements,  if required, may not be
available  on terms  acceptable  to the Company,  if at all,  which could have a
material  adverse  effect on the  Company's  business,  financial  condition and
results of operations. Adverse determinations in such claims or litigation could
also  have a  material  adverse  effect  on the  Company's  business,  financial
condition and results of operations.


REGULATORY ENVIRONMENT

     Federal,  state and foreign laws  regulate  certain  uses of outbound  call
processing systems. The TCPA prohibits the use of automatic dialing equipment to
call  emergency  telephone  lines,  health  care and  similar  facility  patient
telephone  lines,  and  telephone  lines  where the called  party is charged for
incoming  calls,  such as those used by pager and cellular phone  services.  The
TCPA prohibits use of such equipment to engage two or more lines of a multi-line
business  simultaneously.  Among other  things,  the TCPA  required  the Federal
Communications  Commission ("FCC") to create regulations  protecting residential
telephone subscribers from unwanted telephone  solicitations.  The rules adopted
by the FCC require that telemarketers  maintain a company-specific  "do-not-call
list" which contains the names and numbers of residential subscribers who do not
want  to  receive  calls.   An  entity  which  has  an   "established   business
relationship" with a party it calls and tax-exempt  nonprofit  organizations are
exempt from  do-not-call  lists. The rules also require that  telemarketers  may
call consumers only after 8 a.m. and before 9 p.m.,  local time.  Certain states
have enacted similar laws limiting access to telephone subscribers who object to
receiving  solicitations.  Although  compliance  with  these  laws may limit the
potential use of the Company's products in some respects,  the Company's systems
can be programmed to operate  automatically  in full  compliance with these laws
through  the  use  of  appropriate  calling  lists  and  calling  campaign  time
parameters. There can be no assurance,  however, that future legislation further
restricting telephone  solicitation  practices,  if enacted, would not adversely
affect the Company.


EMPLOYEES

     As of July 31, 1998, the Company had 110 full-time  employees,  of which 91
were based in the United States and 19 were based  internationally.  None of the
employees of the Company are covered by a collective bargaining  agreement.  The
Company considers its relations with its employees to be good.

     The Company  believes its future prospects will depend in large part on the
Company's  ability  to  recruit  and  retain  qualified  employees,   especially
experienced software  engineering and sales personnel.  The competition for such
personnel  is  intense.  There  can be no  assurance  that the  Company  will be
successful in retaining or recruiting key personnel.


PROPERTIES

     The Company's principal  administrative,  sales,  marketing,  support,  and
research  and  development  facility is located in 41,940  square feet of modern
office space in Fairfax, Virginia. This facility is leased


                                       41

<PAGE>



to  the  Company  through  2004.  The  Company  also leases 6,600 square feet in
Aldermaston, U.K. Management believes its current facilities are adequate.


LEGAL PROCEEDINGS

     Between  March  6,  1998  and  April 8, 1998 the Company and certain of its
current  and  former  officers and directors, among others, were sued in various
putative  securities class actions filed in the United States District Court for
the  Southern  District  of  New  York  and  the  United States District for the
Eastern   District   of  Virginia,  as  follows:  Thomas  Esposito,  et  al.  v.
Versatility  Inc.,  et al. (S.D.N.Y.); Tammy Newsman v. Versatility Inc., et al.
(S.D.N.Y.);  Sam  Succar  v. Versatility Inc. et al. (S.D.N.Y.); Thomas K. Doyle
v.  Versatility  Inc.  et al. (E.D. VA); and Steven Bowen v. Versatility Inc. et
al.  (S.D.N.Y.)  (together  "the  putative  class  actions").  Collectively, the
putative  class  actions  asserted claims under Sections 11, 12(2) and 15 of the
Securities  Act  and  Sections  10(b)  and 20(a) of the Exchange Act for alleged
misrepresentations  and  omissions  in  connection  with  the  Commission public
filings   and   other  public  statements  made  by  the  Company.  Among  other
allegations,  each  of  the  putative  class  actions  alleged  that the Company
misrepresented  its  financial  results  and its accounting practices during the
period  of  December 12, 1996 through March 12, 1998, including in the Company's
initial  public  offering  ("IPO")  Prospectus. The complaints in certain of the
putative  class actions also asserted, among other allegations, that the Company
and  certain  of  the  other  defendants  made  misrepresentations  in  the  IPO
Prospectus   and  thereafter  regarding  the  performance  capabilities  of  the
Company's  CallCenter  product.  See  "Management  Discussion  and  Analysis  of
Financial  Condition  and  Results  of  Operations  --  Factors Which May Effect
Future Operating Results."

     Versatility has executed a settlement  agreement with the plaintiffs in the
putative class actions  currently  pending  against the Company.  The settlement
agreement  has been filed with the court and is  conditioned  upon the execution
and filing with the court of a  definitive  agreement  of  settlement  and final
court approval.

     Under  the  proposed  settlement,  the  putative  class  actions  would  be
dismissed and a settlement fund would be created for the members of the proposed
class  consisting  of $3.5  million  in cash,  which  represents  proceeds  from
Versatility's   directors'  and  officers'   liability   insurance  and  related
recoveries by the Company. In addition, as part of the settlement,  an aggregate
of 350,000  shares of Common Stock will be transferred to the Company by certain
defendants  other than the Company in  settlement  of the claims  against  them.
Thereafter,  the Company will issue  750,000  shares of the Common Stock for the
benefit of the  proposed  plaintiff  class,  350,000  shares of which will be in
substitution of shares provided by those certain defendants in settlement of the
claims against them.

     Since March 1998, the Company has been responding to informal  requests for
information from the Commission  relating to certain of the Company's  financial
matters.  In May 1998,  the Company was  advised by the  Commission  that it had
obtained a formal order of investigation  so that,  among other matters,  it may
utilize  subpoena  powers to obtain  information  relevant to its  inquiry.  The
Commission  has and may in the  future  utilize  its  subpoena  powers to obtain
information  from various  officers,  directors and employees of the Company and
from persons not presently  associated with the Company. If, after completion of
its  investigation,   the  Commission  finds  that  violations  of  the  federal
securities laws have occurred, the Commission has the authority to order persons
to cease and desist from  committing or causing such  violations  and any future
violations.  The  Commission  may also seek  administrative,  civil and criminal
fines and penalties and  injunctive  relief.  The  Department of Justice has the
authority  in respect of criminal  matters.  There can be no assurance as to the
timeliness  of the  completion  of the  investigation  or as to the final result
thereof,   and  no  assurance  can  be  given  that  the  final  result  of  the
investigation  will not have a  material  adverse  effect  on the  Company.  The
Company is cooperating fully with the investigation,  and has responded and will
continue  to  respond  to  requests  for  information  in  connection  with  the
investigation.

     One of the  Company's  former  VARs  had  filed  a  claim  for  arbitration
(non-binding)  against  the Company  asserting,  among  other  things,  that the
Company   misrepresented  the  functionality  of  its  products  and  wrongfully
terminated the VAR's reseller agreement, and claiming not less than $1.0 million
in damages.  The Company  defended this action in  arbitration  proceedings.  In
April 1997, the arbitration


                                       42

<PAGE>



panel awarded $267,000 in net damages to the plaintiff in the  proceedings.  The
arbitration  panel's decision was appealed.  In August 1997, the Company settled
the litigation with the former VAR for $250,000. The Company recorded a one-time
charge in the  quarter  ending  July 31,  1997  related to this  litigation  for
$500,000,  which  included  the  settlement  charge and other costs and expenses
associated with the litigation.

     A former  customer  sought  damages  in excess  $1.0  million  for  alleged
breaches of contract and warranties, as well as alleged  misrepresentations.  On
April 16,  1998,  the  Company  filed a response  denying  the  allegations  and
counter-claiming  for damages in excess of $400,000 for breach of  contract.  On
August 14, 1998 the Company reached an agreement and settled this litigation for
$100,000.  The Company  recorded the  settlement  costs in the first  quarter of
fiscal 1999.

     A customer of a Versatility  reseller has sued for damages for an amount of
not less than  $1,000,000.  In December 1997,  the District Court  dismissed the
action.  In February  1998,  essentially  the same claim was made in a different
District  Court.  In October 1998, the Company reached a settlement in principal
with the customer,  subject to the signing of a definitive settlement agreement,
for $75,000.




                                       43

<PAGE>



                          INFORMATION REGARDING ORACLE

ORACLE CORPORATION

     Oracle is the world's leading supplier of software products for information
management and the world's second largest software  company.  Oracle's  software
products  can  be  categorized  into  three  primary  product  families:  Server
Technologies,  Application  Development  and  Business  Intelligence  Tools  and
Business  Applications.  Oracle's  Technologies  family of products  consists of
distributed database servers,  connectivity  products and gateways.  The Oracle8
DBMS is the key component of Oracle's Server Technologies  database offering for
storing,   manipulating   and   retrieving   relational,   object-   relational,
multi-dimensional  text,  spatial,  video  and  other  types of  data.  Oracle's
Application  Development  Tools consist of a set of software products capable of
building  database  applications  for deployment in both  client-server  and web
environments. Oracle also provides a complete set of Business Intelligence tools
allowing users to report,  query and analyze data held in an operational  system
or data warehouse.  Oracle's Business  Applications  products consist of over 45
integrated software modules for financial  management,  supply chain management,
manufacturing,  project systems,  human resources and front office applications.
Oracle's  principal  products  run on a  broad  range  of  computers,  including
mainframe,   massively  parallel,   clustered,   symmetrical   multi-processing,
minicomputers, workstations, personal computers and laptop computers and over 85
different operating systems, including UNIX, Windows and Windows NT. In addition
to software products, Oracle offers consulting,  education,  support and systems
integration services in support of its customers' use of its software products.

     Oracle  was   incorporated  on  October  29,  1986  in  connection  with  a
reincorporation  of Oracle's  predecessor  in Delaware,  which was  completed on
March  12,  1987.   Oracle's  former  primary   operating   subsidiary,   Oracle
Corporation,  a California  corporation,  was  incorporated in June 1977. In May
1995, Oracle Corporation was merged into Oracle Systems Corporation,  a Delaware
corporation,  whose name was changed to Oracle  Corporation.  Unless the context
otherwise requires,  "Oracle" refers to Oracle Corporation,  its predecessor and
its   subsidiaries.   Oracle  maintains  its  executive  offices  and  principal
facilities at 500 Oracle Parkway,  Redwood City, California 94065. Its telephone
number is (650) 506-7000.


AQX ACQUISITION CORPORATION

     Acquisition Sub is a Delaware  corporation  organized on August 13, 1998 in
connection with the Merger.  Acquisition  Sub's principal  executive offices are
located at 500 Oracle Parkway,  Redwood City,  California  94065.  Oracle is the
sole stockholder of Acquisition  Sub. Prior to the Merger,  Acquisition Sub will
not have any  significant  assets or  liabilities  (other  than its  rights  and
obligations in connection with the Merger  Agreement) and will not engage in any
activities  other than those  incident  to its  formation  and the  transactions
contemplated  by the  Merger  Agreement.  Pursuant  to the  terms of the  Merger
Agreement,  at the  consummation  of the Merger,  Acquisition Sub will be merged
with and into the Company, and Acquisition Sub will cease to exist.


                                       44

<PAGE>

                  SELECTED FINANCIAL DATA FOR VERSATILITY INC.

     The  following  table  presents  certain  summary   selected   consolidated
financial data of Versatility as of and for each of the five years in the period
ended April 30,  1998 and for the  quarters  ended July 31, 1997 and 1998.  This
financial data was derived from the audited  historical  consolidated  financial
statements for the years ended April 30, 1994,  1995,  1996,  1997, and 1998 and
unaudited financial  statements for the quarters ended July 31, 1997 and 1998 of
Versatility and should be read in conjunction with the "Management's  Discussion
and  Analysis  of  Financial  Condition  and  Results of  Operations"  contained
elsewhere in this Proxy Statement and the consolidated  financial statements and
notes thereto included herein.

<TABLE>
<CAPTION>
                                                                     YEAR ENDED APRIL 30,
                                                  -----------------------------------------------------------
                                                     1994       1995        1996        1997         1998
                                                  --------- ------------ ---------- ------------ ------------
                                                             (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                               <C>       <C>          <C>        <C>          <C>
Consolidated Statement of Operations Data:

Revenue:
 License revenue ................................  $5,393     $8,045      $10,345     $ 10,255    $   9,306
 Service and maintenance revenue ................   2,987      3,440        6,190        8,054        9,847
 Total revenue ..................................   8,380     11,485       16,535       18,309       19,153

Cost of revenue:
 License revenue ................................   1,924      1,493          573        1,098        3,546
 Service and maintenance revenue ................   2,056      2,385        4,267        5,868       13,345
 Total cost of revenue ..........................   3,980      3,878        4,840        6,966       16,891
 Gross margin ...................................   4,400      7,607       11,695       11,343        2,262

Operating expenses:
 Selling, general and administrative ............   3,717      4,550        7,770       16,751       22,247
 Research and development .......................     389        711        2,074        2,892        4,393
 Litigation settlement and related costs (2).....      --         --           --           --        2,524
 Depreciation and amortization ..................     133        365          161          281          580
 Write-off of capitalized software (3) ..........      --         --          829           --           --
 Total operating expenses .......................   4,239      5,626       10,834       19,924       29,744
 Income (loss) from operations ..................     161      1,981          861       (8,581)     (27,482)
 Interest income (expense), net .................     (20)          (9)         3          404          456
 Income (loss) before provision (benefit) for
   income taxes .................................     141      1,972          864       (8,177)     (27,026)
 Provision (benefit) for income taxes ...........      31        715          207         (323)          --
 Net income (loss) ..............................  $  110     $1,257      $   657     $ (7,854)   $ (27,026)
                                                   ======     ========    =======     ========    =========
 Dividends accreted on preferred stock ..........      --         --          (88)        (176)          --
 Income available (attributable) to common
   shareholders .................................      --         --          569       (8,030)     (27,026)
 Net income (loss) per share (1) ................  $ 0.03     $ 0.31      $  0.14     $  (1.53)   $   (3.62)
                                                   ======     ========    =======     ========    =========
 Average common and common equivalent
   shares outstanding (1) .......................   4,000      4,000        4,000        5,241        7,461
                                                   ======     ========    =======     ========    =========
<CAPTION>
                                                       THREE MONTHS
                                                      ENDED JULY 31,
                                                  -----------------------
                                                      1997        1998
                                                  ----------- -----------
                                                        (UNAUDITED)
<S>                                               <C>         <C>
Consolidated Statement of Operations Data:

Revenue:
 License revenue ................................  $  2,044    $  1,879
 Service and maintenance revenue ................     3,887       1,742
 Total revenue ..................................     5,931       3,621

Cost of revenue:
 License revenue ................................       664         371
 Service and maintenance revenue ................     3,276       1,300
 Total cost of revenue ..........................     3,940       1,671
 Gross margin ...................................     1,991       1,950

Operating expenses:
 Selling, general and administrative ............     4,333       2,862
 Research and development .......................       962         658
 Litigation settlement and related costs (2).....       500         244
 Depreciation and amortization ..................        98         170
 Write-off of capitalized software (3) ..........        --          --
 Total operating expenses .......................     5,893       3,934
 Income (loss) from operations ..................    (3,902)     (1,984)
 Interest income (expense), net .................       249        (134)
 Income (loss) before provision (benefit) for
   income taxes .................................    (3,653)     (2,118)
 Provision (benefit) for income taxes ...........        --          --
 Net income (loss) ..............................  $ (3,653)   $ (2,118)
                                                   ========    ========
 Dividends accreted on preferred stock ..........        --          --
 Income available (attributable) to common
   shareholders .................................    (3,653)     (2,118)
 Net income (loss) per share (1) ................  $  (0.50)   $  (0.28)
                                                   ========    ========
 Average common and common equivalent
   shares outstanding (1) .......................     7,321       7,593
                                                   ========    ========
</TABLE>

                                       45
<PAGE>


<TABLE>
<CAPTION>
                                                                          APRIL 30,                           JULY 31,
                                                  --------------------------------------------------------- ------------
                                                     1994       1995        1996        1997        1998        1998
                                                  --------- ----------- ----------- ------------ ---------- ------------
                                                                                                             (UNAUDITED)
<S>                                               <C>       <C>         <C>         <C>          <C>        <C>
Consolidated Balance Sheet Data:
 Cash and cash equivalents ......................  $  192     $ 1,414     $ 2,280     $ 18,826    $ 5,591     $    879
 Working capital (deficiency) ...................    (573)        446       5,028       25,355       (765)      (2,392)
 Total assets ...................................   2,060       4,288       9,631       37,090     15,546       10,511
 Long-term debt, less current portion ...........     114          51          70           25         73           61
 Redeemable convertible preferred stock .........      --          --       3,561           --         --           --
 Stockholders' equity (deficit) .................      75       1,331       1,834       28,168      1,543         (295)
 Book value per share ...........................    0.02        0.33        0.46         3.42       0.21         (0.4)
</TABLE>

- ----------
(1)  Calculated  on the  basis  described  in Note 1 of  Notes  to  Consolidated
     Financial  Statements.  Basic and diluted  income  (loss) per share are the
     same for all years presented.

(2)  As  discussed  in  Note 6 to the  Consolidated  Financial  Statements,  the
     Company has recorded  charges related to the settlement of the class action
     and other litigation.

(3)  As  discussed  in  Note 1 to the  Consolidated  Financial  Statements,  the
     Company wrote off capitalized software totaling $829,000.



                                       46

<PAGE>



                MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                       CONDITION AND RESULTS OF OPERATIONS

OVERVIEW

     The Company's revenue is derived principally from two sources:  (i) product
license  fees for the use of the  Company's  software  products and (ii) service
fees for  implementation,  maintenance,  consulting and training  related to the
Company's  software  products.  In November 1993,  the Company began  developing
applications  based on the  client/server  architecture that culminated with the
release of the Versatility Series in May 1995. Since fiscal 1996,  substantially
all of the Company's  revenue was derived from sales or services  related to the
Versatility Series.

     The  Company's  contracts  with its  customers  often  involve  significant
customization and installation obligations. In these situations, license revenue
is recognized  based on the percentage of completion  method,  which is based on
the achievement of certain  performance  milestones as defined in the contracts.
When the Company is under no  obligation  to install or customize  the software,
license  revenue is  recognized  upon  shipment  as long as cash  collection  is
probable.  Service revenue for implementation,  consulting services and training
is generally recognized as the services are performed.  Revenue from maintenance
services  is  recognized  ratably  over the term of the  service  agreement.  An
allowance for doubtful accounts  receivable and sales has been recorded which is
considered adequate to absorb currently estimated bad debts and disputed amounts
in these accounts.

     Revenue from  customers  outside the United States  accounted for 35.4% and
38.8% of the  Company's  total revenue for the first three months of fiscal 1998
and 1999,  respectively.  While  the  Company's  expenses  incurred  in  foreign
countries are typically  denominated in the local currencies,  revenue generated
by the  Company's  international  sales  typically  is paid in U.S.  dollars  or
British pounds.  Although exposure to currency fluctuations to date has not been
considered significant,  there can be no assurance that fluctuations in currency
exchange  rates in the  future  will not have a material  adverse  impact on the
Company's  international  operations.  The Company  currently does not engage in
hedging activities.

     The  following  table sets forth  certain  financial  data for the  periods
indicated as a percentage of total revenue:

<TABLE>
<CAPTION>
                                                            PERCENTAGE OF TOTAL REVENUE          PERCENTAGE OF TOTAL REVENUE
                                                               YEAR ENDED APRIL 30,              THREE MONTHS ENDED JULY 31,
                                                     -----------------------------------------   ---------------------------
                                                        1996          1997            1998           1997           1998
                                                     ----------   ------------   -------------   ------------   ------------
<S>                                                  <C>          <C>            <C>             <C>            <C>
Revenue:
 License revenue .................................       62.6%         56.0%           48.6%          34.5%          51.9%
 Service and maintenance revenue .................       37.4          44.0            51.4           65.5           48.1
                                                        -----         -----          ------          -----          -----
   Total revenue .................................      100.0         100.0           100.0          100.0          100.0
                                                        -----         -----          ------          -----          -----
Cost of revenue:
 License revenue .................................        3.5           6.0            18.5           11.2           10.3
 Service and maintenance revenue .................       25.8          32.1            69.7           55.2           35.9
                                                        -----         -----          ------          -----          -----
   Total cost of revenue .........................       29.3          38.1            88.2           66.4           46.2
                                                        -----         -----          ------          -----          -----
Gross margin .....................................       70.7          61.9            11.8           33.6           53.8
                                                        -----         -----          ------          -----          -----
Operating expenses:
 Selling, general and administrative .............       47.0          91.5           116.2           73.1           79.0
 Research and development ........................       12.5          15.8            22.9           16.2           18.2
 Litigation settlement and related costs .........         --            --            13.2            8.4            6.7
 Depreciation and amortization ...................        1.0           1.5             3.0            1.7            4.7
 Write-off of capitalized software--... ..........        5.0            --              --             --             --
                                                        -----         -----          ------          -----          -----
   Total operating expenses ......................       65.5         108.8           155.3           99.4          108.6
                                                        -----         -----          ------          -----          -----
Income (loss) from operations ....................        5.2         (46.9)         (143.5)         (65.8)         (54.8)
Interest income (expense), net ...................      ( 0.0)          2.2             2.4            4.2          ( 3.7)
                                                        -----         -----          ------          -----          -----
Loss before benefit for income taxes .............        5.2         (44.7)         (141.1)         (61.6)         (58.5)
Benefit for income taxes .........................        1.2         ( 1.8)             --             --
                                                        -----         -----          ------          -----          -----
Net loss .........................................        4.0%        (42.9)%        (141.1)%        (61.6)%        (58.5)%
                                                        =====         =====          ======          =====          =====
</TABLE>


                                       47

<PAGE>



     The following table sets forth, for each component of revenue,  the cost of
such  revenue  expressed  as a  percentage  of  such  revenue  for  the  periods
indicated:

<TABLE>
<CAPTION>
                                                                                          THREE MONTHS ENDED JULY
                                                           YEAR ENDED APRIL 30,                     31,
                                                    -----------------------------------   -----------------------
                                                       1996        1997         1998         1997         1998
                                                    ---------   ----------   ----------   ----------   ----------
<S>                                                 <C>         <C>          <C>          <C>          <C>
Cost of license revenue .........................       5.5%        10.7%        38.1%        32.5%        19.7%
Cost of service and maintenance revenue .........      68.9%        72.9%       135.5%        84.3%        74.6%
</TABLE>


RECENT DEVELOPMENTS

     On August 20, 1998, the Company entered into the Merger Agreement. Pursuant
to the terms of the Merger  Agreement,  at the Effective  Time (i) each share of
Common Stock  outstanding  immediately  prior to the Effective  Time (other than
shares held by the Company,  Acquisition Sub or Oracle (which will be cancelled)
and shares for which appraisal  rights under Delaware law are perfected) will be
converted into a right to receive the Merger  Consideration  and (ii) each share
of Common Stock,  par value $0.001 per share,  of  Acquisition  Sub  outstanding
prior to the  Effective  Time will be  converted  into the right to receive  one
share  of the  common  stock,  par  value  $0.01  per  share,  of the  Surviving
Corporation.

     The  obligations  of the  Company  and  Oracle to  complete  the Merger are
subject to a number of  conditions.  If these  conditions  are not  satisfied or
waived,  the Merger  will not be  completed.  These  conditions  include (i) the
approval of the Company's stockholders; (ii) the receipt of final court approval
of the  settlement  of the putative  class  actions  filed in the United  States
District  Court for the  Southern  District  of New York and the  United  States
District  for the Eastern  District of  Virginia  on terms  consistent  with the
Memorandum of Understanding  Concerning  Settlement Terms dated July 9, 1998 and
the expiration of all rights to appeal such  settlement;  (iii) the retention of
Marcus Heth and certain  employees of the Company;  (iv) that there shall not be
instituted and continuing  any action,  suit or proceeding  against the Company,
Oracle,  Acquisition  Sub by any  governmental  entity  or any  other  person or
persons,  (a)  directly  or  indirectly  relating  to the Merger or the  License
Agreement or any other  transactions  contemplated by the Merger Agreement,  (b)
who is or was a stockholder or stockholders of the Company, whether on behalf of
such  stockholder or  stockholders,  or in a derivative  action on behalf of the
Company,  (c)  alleging  infringement  by the Company of  intellectual  property
assets of any third party or (d) which  individually  or in the aggregate  could
reasonably be expected to have a material  adverse effect on the Company and its
subsidiaries;  (v) the aggregate number of Dissenting  Shares held by Dissenting
Stockholders  shall not be equal to or exceed  ten  percent  of the  outstanding
shares of Common Stock  immediately  prior to the Effective  Time; (vi) no order
being  entered  in  any  action  or  proceeding  or  other  legal  restraint  or
prohibition that prevents the  consummation of the Merger;  (vii) the expiration
of any applicable  waiting period applicable to the Merger;  (viii) the accuracy
in all material  respects of the  representations  and warranties of the Company
and Oracle; and (ix) the performance in all material respects by the Company and
Oracle of all  obligations  and  covenants  required to be performed or complied
with under the Merger Agreement.

     In  connection  with the  Merger  Agreement,  Edison  Venture  Fund,  L.P.,
Noro-Moseley  Partners  III,  L.P.,  and  Messrs.  Keith D.  Roberts,  Ronald R.
Charnock,  Ernest  J.  Connon  and  Marcus W. Heth  each  entered  into  Support
Agreements  whereby  the  stockholders  (i)  agreed to vote all their  shares of
Common  Stock in favor of the Merger and against any action by the Company  that
would  breach the Merger  Agreement or impair or delay the  consummation  of the
Merger and (ii) granted to designees of Oracle an irrevocable proxy to vote such
shares  in favor of the  Merger  and as agreed in the  Support  Agreements.  The
Support  Agreements  terminate  upon the  earlier of the  Effective  Time or the
termination of the Merger Agreement.

     In  connection  with the Merger  Agreement,  the Company  entered  into the
License  Agreement  with Oracle whereby the Company agreed to grant to Oracle an
irrevocable,  non-exclusive license to use the Company's Technology. Oracle will
pay the Company a  sublicense  fee equal to 30% of the net fees Oracle  receives
for sublicenses of the Company's Technology, of which $2 million will be prepaid
in three equal  monthly  installments  commencing  on September 1, 1998.  In the
event that Oracle (i) breaches


                                       48

<PAGE>



the terms of the Merger  Agreement or fails to pay the  sublicense fee when due,
the Company may terminate the License  Agreement  upon  repayment of the Prepaid
Sublicense  Fee paid to the  Company in excess of  $360,000,  or (ii) the Merger
Agreement is  terminated as a result of the Company  accepting a superior  offer
than that  presented  in the Merger  Agreement  upon  repayment  of the  Prepaid
Sublicense Fee and payment of the Termination Fee.

     In connection with the Merger Agreement,  the Company,  Oracle and the Bank
entered into the Loan Modification  Agreement  whereby,  subject to the terms of
the Loan  Modification  Agreement,  the Bank agreed to forebear from  exercising
certain remedies  available to it as a result of the Company's existing defaults
under the loan  agreements  with the Bank until the earlier of December 31, 1998
and the  consummation  of the Merger.  The Bank's  continuing  forbearance  will
terminate upon the termination of the Merger Agreement.  The Bank also agreed to
allow the Company and Oracle to enter into the License  Agreement,  to waive the
anti-dilution provisions applicable to its warrant to purchase 100,000 shares of
Common  Stock  during the period of  forbearance  and to  terminate  its warrant
agreement with the Bank upon  consummation of the Merger.  The Company agreed to
deposit into an account at the Bank any refund that the Company may receive from
the IRS and/or the  Commonwealth  of Virginia and agreed to withdraw  such funds
only pursuant to a cash plan approved by the Bank.


RESULTS OF OPERATIONS

  THREE  MONTHS  ENDED JULY 31, 1998  COMPARED  WITH THREE MONTHS ENDED JULY 31,
1997

     Revenue.  Total  revenue  decreased  38.9%  from $5.9  million in the three
months  ended July 31, 1997 to $3.6  million in the three  months ended July 31,
1998.  Revenue from license fees  decreased  8.1% from $2.0 million in the three
months ended July 31, 1997,  or 34.5% of total  revenue,  to $1.9 million in the
three  months ended July 31, 1998,  or 51.9% of total  revenue.  The decrease in
license fees for the quarter  ending July 31,  1998,  was  primarily  related to
sales not  materializing  due  primarily to the events  surrounding  the Company
during the fourth  quarter of fiscal 1998 and the first  quarter in fiscal 1999.
See "Merger -- Background of the Merger."  Service revenue  decreased 55.2% from
$3.9  million in the three  months  ended July 31,  1997 to $1.7  million in the
three months ended July 31, 1998.  This  decrease was due to the reduced  orders
related to the material  uncertainties  surrounding  the  preceding  five fiscal
months.  The mix of revenue changed from 34.5% license revenue and 65.5% service
revenue in the prior year to approximately  52% license revenue and 48% services
revenue in the current year, due to the larger amounts of services  performed in
the first three months of fiscal 1998. In addition,  the shift in revenue mix is
also  attributed to the negative  impact of the events  surrounding  the Company
during its  fourth  quarter  of fiscal  1998 and in the first  quarter of fiscal
1999.

     Cost of  Revenue.  Cost of  license  revenue is  comprised  of the costs of
media,  packaging,  documentation and incidental hardware costs. Cost of service
and maintenance revenue consists of salaries,  wages,  benefits and other direct
costs   related   to   installing,    customizing   and   supporting    customer
implementations. These costs also include telephone support and training.

     Total cost of revenue decreased from $3.9 million in the three months ended
July 31, 1997,  or 66.4% of total  revenue,  to $1.7 million in the three months
ended  July  31,  1998,  or  46.2% of total  revenue.  Cost of  license  revenue
decreased  from  $664,000 in the three months  ended July 31, 1997,  or 32.5% of
license revenue to $371,000 in the three months ended July 31, 1998, or 19.7% of
license  revenue.  Cost of service and maintenance  revenue  decreased from $3.3
million  in the three  months  ended  July 31,  1997,  or 84.3% of  service  and
maintenance revenue, to $1.3 million in the three months ended July 31, 1998, or
74.6% of  service  and  maintenance  revenue.  The  decrease  was the  result of
consulting staff reductions made in the Company's consulting,  customization and
implementation support staff in the fourth quarter of fiscal 1998. Total cost of
revenue was positively  affected in the current year compared to the same period
in the prior fiscal year due to the significant  cost reductions and the limited
use of third party consultants.

     Selling, General and Administrative.  Selling expenses consist of personnel
costs,  including  compensation  and benefits and costs of travel,  advertising,
public relations,  seminars and trade shows. General and administrative expenses
represent the costs of executive, finance and support personnel and


                                       49

<PAGE>



unallocated  corporate  expenses  such as rent,  utilities,  legal and auditing.
Selling, general and administrative expenses decreased from $4.3 million for the
three months ended July 31, 1997, or 73.1% of total revenue, to $2.9 million for
the three months ended July 31, 1998, or 79.0% of total  revenue.  This decrease
was   attributable  to  reductions  in  the  Company's   headcount,   and  lower
administrative and facility expenses.

     Research and  Development.  Research and  development  expenses  consist of
personnel  costs and direct  overhead  costs  incurred  in  developing  software
features and  functionality.  Research and development  expenses  decreased from
$962,000 for the three months ended July 31, 1997, or 16.2% of total revenue, to
$658,000 for the three months  ended July 31, 1998,  or 18.2% of total  revenue.
The  decrease  was  primarily  due  to the  reduction  in  the  use  of  outside
consultants used to assist with quality assurance testing.

     Litigation  Settlement and Related Costs.  One of the Company's former VARs
filed a claim  for  arbitration  against  the  Company  in  connection  with the
termination of the VAR's reseller agreement with the Company,  claiming not less
than $1.0 million in damages.  The Company  defended this action in  arbitration
proceedings.  In April  1997,  the  arbitration  panel  awarded  $267,000 in net
damages to the plaintiff in the  proceedings.  The arbitration  panel's decision
was appealed. In August 1997, the Company settled the litigation with the former
VAR for  $250,000.  The  Company has  recorded a one-time  charge in the quarter
ended July 31, 1997 related to this litigation for $500,000,  which includes the
settlement  charge and other costs and expenses  associated  with  defending the
litigation.   In  the  period  ended  July  31,  1998,   the  Company   recorded
approximately  $244,000 in litigation  expenses and settlement  costs related to
the class  action  lawsuit  and the  settlement  and costs  related to  customer
litigation.

     Depreciation and Amortization.  Depreciation and amortization expenses were
$99,000 in the three  months  ended July 31,  1997,  and  $171,000  in the three
months  ended July 31,  1998.  The  increase  in fiscal year 1999 was due to the
additional depreciation on equipment the Company purchased in fiscal 1998.

     Interest Income  (Expense),  Net.  Interest income  (expense),  consists of
interest earned on cash and cash equivalents, offset by interest expense on debt
and  equipment  financing.  Net  interest  income  (expense)  was  $249,000  and
$(134,000) for the three months ended July 31, 1997 and 1998, respectively.  The
difference results from interest income  attributable to the cash raised through
the  Company's  IPO in the third  quarter of fiscal  1997,  partially  offset by
interest expense related to borrowings on the line of credit.

     Provision (Benefit) for Income Taxes. The Company accounts for income taxes
under Statement of Financial Accounting Standards No. 109 "Accounting for Income
Taxes" ("SFAS 109"). The provision  (benefit) for income taxes is computed based
on pretax  income,  with  deferred  income taxes  recorded  for the  differences
between pretax accounting and pretax taxable income (loss).  The Company did not
record a provision or benefit in fiscal 1998 or in fiscal 1999.


  FISCAL 1998 COMPARED TO FISCAL 1997

     Revenue.  Total revenue increased 4.6% from $18.3 million in fiscal 1997 to
$19.2  million in fiscal 1998.  Revenue from  license fees  decreased  9.3% from
$10.3 million in fiscal 1997, or 56% of total revenue, to $9.3 million, or 48.6%
of total revenue in fiscal 1998. The decrease was primarily  related to indirect
sales not  materializing,  while the Company was  de-emphasizing  the  Company's
direct sales  activities.  Service and maintenance  revenue increased 22.3% from
$8.1 million in fiscal 1997, or 44% of total revenue,  to $9.8 million in fiscal
1998 or 51.4% of total  revenue.  The increase was due to greater demand for the
Company's  implementation and project management services.  The shift in revenue
mix primarily related to the impact of the de-emphasis on direct sales effort in
fiscal  1998  and the  Company's  decision  to  allocate  more of the  Company's
resources towards performing services for existing customers.

     Cost of  Revenue.  Cost of  license  revenue is  comprised  of the costs of
media,  packaging,  documentation  and  hardware  costs.  Cost  of  service  and
maintenance revenue consists of salaries, wages, benefits and other direct costs
related to installing,  customizing and supporting  customer  implementation and
support. These costs also include telephone support and training.


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<PAGE>



     Total cost of revenue increased 142.5% from $7.0 million in fiscal 1997, or
38% of total  revenue,  to  $16.9  million  in  fiscal  1998,  or 88.2% of total
revenue.  Cost of license revenue  increased  222.8% from $1.1 million in fiscal
1997, or 10.7% of license  revenue,  to $3.5 million in fiscal 1998, or 38.1% of
license  revenue.  The increase was directly related to the costs of third party
software and hardware  provided to customers.  Costs of service and  maintenance
revenue  increased  127.4% from $5.9 million in fiscal 1997, or 72.9% of service
and maintenance  revenue,  to $13.3 million in fiscal 1998, or 135.5% of service
and  maintenance  revenue.  The increase was directly  related to the additional
staff,  consultants and personnel hired to support the Company's projects. Total
loss of revenue was adversely affected in fiscal 1998 compared to the prior year
due to the change in revenue mix between  license  and  services  and the use of
third  party  consultants  which  increased  significantly  the cost of priority
services.

     Selling, General and Administrative.  Selling expenses consist of personnel
costs, including  compensation,  benefits and the costs of travel,  advertising,
public relations,  seminars and trade shows. General and administrative  expense
represents the costs of executive,  financial,  support  personnel and corporate
expenses such as rent, utilities,  legal and advertising.  Selling,  general and
administrative  expenses  increased  32.8% from $16.8 million in fiscal 1997, or
91.5% of total  revenue,  to $22.2  million  in  fiscal  1998 or 116.2% of total
revenue. The increase was due to additions to the Company's headcount, primarily
sales and marketing staff and expansion of US and international offices.

     Research and Development.  Research and development  expenses  consisted of
personnel  costs and direct overhead costs in developing  software  features and
functionality.  Research  and  development  expense  increased  51.9%  from $2.9
million in fiscal  1997,  or 15.8% of total  revenue,  to $4.4 million in fiscal
1998,  or 22.9% of total  revenue.  The increase was due to hiring of additional
software  engineers  and the use of outside  consultants  to assist with quality
assurance testing.

     Litigation  Settlement and Related Costs.  One of the Company's former VARs
filed a claim  for  arbitration  against  the  Company  in  connection  with the
termination of the VAR's reseller agreement with the Company,  claiming not less
than $1.0 million in damages.  The Company  defended this action in  arbitration
proceedings. In April 1997, the Company settled the litigation with a former VAR
for $250,000.  The Company has recorded a one-time  charge in the quarter ending
July 31, 1997  related to this  litigation  for  $500,000,  which  includes  the
settlement  charge and other costs and expenses  associated  with  defending the
litigation. Additionally, the Company has recorded a charge of $2 million in the
fourth  quarter  fiscal  1998 to cover the cost of the class  action  settlement
referred to in "Litigation Risks" and related costs.

     Depreciation and Amortization.  Depreciation and amortization expenses were
$281,000 in fiscal 1997 and  $580,000 in 1998.  The increase in fiscal year 1998
was due to the amount of additional equipment the Company purchased in 1998.

     Interest  Income  (Expense),  Net.  Interest income  (expense)  consists of
interest earned on cash and cash equivalents, offset by interest expense on debt
and equipment financing. Net interest income (expense) was $404,000 and $456,000
for fiscal 1997 and fiscal 1998, respectively.

     Provision (Benefit) for Income Taxes. The Company accounts for income taxes
under Statement of Financial  Accounting Standards No. 109 Accounting for Income
Taxes ("SFAS 109"). The provision  (benefit) for income tax is computed based on
pretax income,  with deferred income taxes recorded for the differences  between
pretax accounting and pretax taxable income (loss). The Company did not record a
benefit in fiscal 1998. The Company's  provision  (benefit) for income taxes was
($323,000) in fiscal 1997.


  FISCAL 1997 COMPARED TO FISCAL 1996

     Revenue. Total revenue increased 10.7% from $16.5 million in fiscal 1996 to
$18.3 million in fiscal 1997.  Revenue from license fees essentially  stayed the
same in absolute  dollars from $10.3  million in fiscal 1996,  or 62.6% of total
revenue, to $10.3 million in fiscal 1997, or 56.0% of total revenue. Service and
maintenance  revenue  increased 30.1% from $6.2 million in fiscal 1996, or 37.4%
of total revenue, to


                                       51

<PAGE>



$8.1 million in fiscal 1997,  or 44.0% of total  revenue.  The increase in total
revenue was significantly  influenced by the roll-out of the Versatility  Series
at BT,  which  contributed  $2.1 million in service and  maintenance  revenue in
fiscal year 1997.

     Cost of  Revenue.  Total cost of  revenue  increased  from $4.8  million in
fiscal 1996,  or 29.3% of total revenue to $7.0 million in fiscal 1997, or 38.1%
of total revenue. Cost of license revenue increase from $573,000 in fiscal 1996,
or 5.5% of license  revenue,  to  $1,098,000 in fiscal 1997, or 10.7% of license
revenue.  The increase was primarily related to providing  third-party  hardware
and  software  products  for  customers,  for which costs were  recognized,  but
revenue has not been  recognized.  The cost of service and  maintenance  revenue
increased from $4.3 million in fiscal 1996, or 68.9% of service and  maintenance
revenue,  to $5.9  million in fiscal 1997,  or 72.9% of service and  maintenance
revenue.  The increase  represents  the addition of  consulting  and other staff
needed to support  projects as well as the costs relating to the installation of
the Company's products at BT and Avantel.

     Selling,  General and  Administrative.  The Company's selling,  general and
administrative  expenses increased from $7.8 million in fiscal 1996, or 47.0% of
total revenue,  to $16.8 million in fiscal 1997, or 91.5% of total revenue.  The
increase was  attributable  to additions to the Company's  headcount,  primarily
sales and  marketing  staff.  During  fiscal 1997,  the number of the  Company's
employees  grew from 135 to 186. Of the increase,  28 new hires joined the sales
and  marketing   departments   with  the  remainder   accepting   management  or
administrative positions. The Company had planned their fiscal 1997 budget based
upon  forecasts  of growth in fiscal  1997 and  based  upon  reported  operating
results during the year.

     Research and Development.  Research and development expenses increased from
$2.1  million in fiscal  1996,  or 12.5% of total  revenue,  to $2.9  million in
fiscal 1997, or 15.8% of total revenue.  The number of staff devoted to research
and development  increased over 34.6%. This increase in research and development
expenditures resulted from the addition of software developers needed to support
the Company's new product development, as well as costs relating to enhancements
to the Versatility Series and Versatility CallCenter products.

     Depreciation  and  Amortization  and  Write-off  of  Capitalized  Software.
Depreciation and amortization expenses increased from $161,000 in fiscal 1996 to
$281,000  in fiscal  1997.  While the Company  entered  into  operating  leasing
arrangements  for capital  equipment  acquired both in fiscal 1996 and 1997, the
volume of assets purchased that were either retained or financed through capital
leases,  led to the increase in depreciation  expense.  Additionally,  in fiscal
1996,  the  Company  wrote  off  all  remaining  capitalized  software  totaling
$829,000. No amounts were written off in fiscal 1997 and the Company anticipates
that, for the foreseeable  future,  no software  development costs will meet the
requirements for capitalization.

     Interest  Income  (Expense),  Net.  Interest income  (expense)  consists of
interest earned on cash and cash equivalents, offset by interest expense on debt
and equipment financing. Net interest income (expense) was $3,000 in fiscal 1996
and $404,000 in fiscal 1997. The difference  resulted from higher available cash
balances in fiscal 1997 primarily due to the cash raised in the Company's IPO.

     Provision  for Income Taxes.  The Company's  provision for income taxes was
$207,000 in fiscal 1996  compared to a benefit of $323,000 in fiscal  1997.  The
effective  rate in  fiscal  1996 was 24.0%  versus a benefit  of 3.95% in fiscal
1997.  The  Company's  effective  rate in  fiscal  1996 was due to tax  benefits
derived from sales made through the Company's  foreign sales corporation and due
to a  previously  unrecognized  tax  benefit  derived  from the  write-off  in a
previous period of an investment in a discontinued subsidiary.


LIQUIDITY AND CAPITAL RESOURCES

     On October 29, 1997,  the Company  entered into a credit  facility with the
Bank which  provided for a $5.0 million  operating line of credit and a new $2.0
million  equipment line of credit.  Since the Company was not in compliance with
various covenants in the above credit facility in subsequent quarters,  on April
28, 1998, the Company entered into an amendment to the credit facility effective
April 30, 1998, in which the Bank waived all prior  non-compliance  and provided
for the following terms: the $2.0 million equipment line of credit was cancelled
and the outstanding balance of $256,703 was transferred to the


                                       52

<PAGE>



operating line of credit.  Subsequent to April 30, 1998, the Company permanently
paid down the operating  line to $3.8 million and may not borrow any  additional
amounts under the line. In addition,  in exchange for the Bank's  forbearance in
exercising  its  rights  under the  previous  arrangement,  the  Company  issued
warrants  to the Bank to  purchase  100,000  shares of the Common  Stock with an
exercise  price  of  $2.50  per  share.  The  credit  facility  continues  to be
collateralized  by all of the Company's  assets and intellectual  property.  The
amendment to the credit facility provides that the Company must maintain certain
financial  covenants,  including a minimum tangible net worth and a minimum cash
balance.  As of July 31, 1998 the Company was not in  compliance  with these new
covenants and therefore  was in default under the operating  line of credit.  In
connection  with the Merger,  the Company has entered  into a Loan  Modification
Agreement.  See  "Recent  Developments."  Subject  to  the  terms  of  the  Loan
Modification  Agreement,  the Bank  agreed to forbear  from  exercising  certain
remedies  available to it as a result of the Company's  existing  defaults under
the loan  agreement with the Bank until the earlier of December 31, 1998 and the
completion of the Merger.

     At July 31, 1998,  the Company had  $879,000 in cash and cash  equivalents.
For the  quarter  ended July 31,  1998,  net cash used in  operating  activities
totaled $3.8 million.  During the quarter, the Company liquidated  approximately
$566,000 in short-term investments and generated an additional $180,000 from the
collection  of notes  receivable  and sale of assets.  During the  quarter,  the
Company  repaid  the Bank  approximately  $1.8  million as agreed to in the loan
amendment  effective April 30, 1998 as described  above. At August 31, 1998, the
Company had  outstanding  approximately  $3.5 million under its credit  facility
with the Bank and was not in compliance with various covenants thereunder.

     As shown in the  financial  statements  contained  herein,  the Company has
incurred  substantial  operating  losses  and  anticipates  a loss in the  third
quarter of fiscal  1999.  On August 31,  1998,  the  Company  had  approximately
$597,000 in cash and cash  equivalents.  The Company  believes  that its cash on
hand and cash flow from anticipated  operating activities will not be sufficient
to meet its ongoing  obligations  through  January 31, 1999.  Additionally,  the
Company  expects to continue to incur  significant  amounts in  connection  with
existing lawsuits and investigations.  See "Litigation." On August 20, 1998, the
Company entered into the Merger  Agreement with Oracle and Acquisition  Sub. See
"Recent Developments." In connection with the Merger Agreement,  the Company and
Oracle entered into the License Agreement.  As part of the License Agreement, on
September 1 and October 1, 1998,  Oracle paid to the Company,  and will make one
additional  payment of, the Prepaid License Fee equal to $666,667 on November 1,
1998. See "Recent Developments." There can be no assurance that the Company will
be able to consummate the Merger, or in the event of a termination of the Merger
Agreement,  raise capital on favorable terms, or at all. If the Merger Agreement
is  terminated  and  the  Company  is  unable  to  obtain  additional  financing
sufficient  to meet its  operating  needs,  the  Company  would be  required  to
significantly  reduce the scope of, or cease  conducting,  its operations during
the quarter ended January 31, 1999.


FACTORS WHICH MAY EFFECT FUTURE OPERATING RESULTS

     The following issues and uncertainties,  among others, should be considered
in evaluating the Company's outlook.

     Risks Relating to Cash Flow Levels.  As of August 31, 1998, the Company had
$597,000 in cash and cash  equivalents.  The Company  believes  that its cash on
hand and cash flow from anticipated  operating activities will not be sufficient
to meet its  ongoing  obligations  through  the third  quarter  of fiscal  1999.
Additionally,  the Company  expects to incur  significant  amounts in connection
with existing lawsuits and  investigations  described in "Litigation  Risks." If
the Company is unable to  complete  the Merger  Agreement,  or in the event of a
termination  of the  Merger  and the  Company  is unable  to  obtain  additional
financing  sufficient to meet its operating needs, the Company would be required
to significantly reduce the scope of, or cease conducting, its operations during
the quarter ended January 31, 1999.

     Adverse Effects of Restatement of Financial Statements.  On March 12, 1998,
the Company  announced that it expected to restate its financial results for the
fiscal year ended April 30, 1997 and the fiscal quarters ended July 31, 1997 and
October 31, 1997,  and that its Form 10-Q for the quarter ended January 31, 1998
would not be filed on time,  all as a result  of  concerns  over the  accounting
treatment of


                                       53

<PAGE>



certain  transactions,  which  the  Company  was  examining.  The  uncertainties
resulting from this  announcement  and the  subsequent  results of the Company's
restatement  of those  reports,  had a material  adverse affect on the Company's
business and financial condition.  In addition,  such announcements have had and
will continue to have additional material adverse effects on the Company. Due to
the  Company's  financial  uncertainty,  certain  customers  of the Company have
stated that they intend to postpone  purchases  of the  Company's  products  and
services until the Company's financial condition has stabilized.

     Risks  Relating to Trading on the OTC Bulletin  Board.  The Common Stock is
currently  traded on the OTC Bulletin Board, a regulated  quotation  service for
non-Nasdaq  over the counter  securities.  Because the Common Stock is no longer
listed on Nasdaq,  an investor could find it more difficult to dispose of, or to
obtain  accurate  quotations  as to the  market  value of the Common  Stock.  In
addition,  if the trading  price of the Common  Stock were to remain below $5.00
per share or the Company  failed to maintain net tangible  assets  (total assets
less  tangible  assets less  liabilities)  in excess of $2.0  million  (the "Net
Tangible  Asset Test") or average  revenue of at least $6.0 million for the last
three  years (the  `Revenue  Test"),  trading in the Common  Stock would also be
subject to the  requirements  of certain  rules under the  Exchange  Act,  which
require  additional  disclosure by  broker-dealers in connection with any trades
involving a stock defined as a penny stock  (generally,  any  non-Nasdaq  equity
security  that (i) has a market price of less than $5.00 per share or (ii) fails
to meet (A) the Net  Tangible  Asset Test or (B) the  Revenue  Test,  subject to
certain exception.  The additional  burdens imposed upon  broker-dealers by such
requirements could discourage  broker-dealers from effecting transactions in the
Common  Stock,  which could  severely  limit the market  liquidity of the Common
Stock and the ability of investors to trade the Common Stock. See  "Management's
Discussion  and Analysis of Financial  Condition  and Results of  Operations  --
Factors Which May Effect Future Operating Results."

     Risks Relating to "Penny Stock";  Possible Effect of "Penny Stock" Rules on
Liquidity  for the Common  Stock.  Because  the Common  Stock is not listed on a
national  securities  exchange nor listed on a national or a qualified automated
quotation  system,  the  Company  may become  subject  to Rule  15g-9  under the
Exchange  Act,  which  imposes   additional   sales  practice   requirements  on
broker-dealers  that sell such  securities  to persons  other  than  established
customers and "accredited investors" (generally, individuals with a net worth in
excess or $1,000,000 or annual incomes  exceeding  $200,000 or $300,000 together
with their spouse). For transactions covered by Rule 15g-9, a broker-dealer must
make special suitability  determinations for the purchaser and have received the
purchaser's written consent to the transaction prior to sale. Consequently, such
rule may affect the ability of  broker-dealers  to sell the Common Stock and may
affect the  ability  of a  stockholder  to sell any of the  Common  Stock in the
secondary market.

     The  Commission  has adopted  regulations  that  generally  define a "penny
stock"  to be any  equity  security  that (i) has a  market  price  (as  therein
defined)  of less than  $5.00 per share or with an  exercise  price of less than
$5.00 per share or (ii) fails to meet (A) the Net Tangible Asset Test or (B) the
Revenue Test,  subject to certain  exceptions.  For any transaction  involving a
penny stock, unless exempt, the rules require delivery, prior to any transaction
in a penny stock, of a disclosure  schedule prepared by the Commission  relating
to the penny stock  market.  Disclosure  is also required to be made about sales
commissions payable to both the broker-dealer and the registered  representative
and current  quotations  for the  securities.  Finally,  monthly  statements are
required to be sent disclosing recent price information for the penny stock held
in the account and information on the limited market in penny stock.

     There can be no assurance  that the Common  Stock will  continue to qualify
for  exemption  from the penny  stock  restrictions.  In any event,  even if the
Common Stock is exempt from such restrictions,  the Company would remain subject
to  Section  15(b)(6)  of the  Exchange  Act,  which  gives the  Commission  the
authority to restrict any person from  participating  in a distribution of penny
stock,  if the Commission  finds that such a restriction  would be in the public
interest.

     If the Common  Stock was subject to the rules on penny  stocks,  the market
liquidity for the Common Stock could be materially adversely affected.

     Litigation  Risks.  Between March 6, 1998 and April 8, 1998 the Company and
certain of its current and former  officers and  directors,  among others,  were
sued in the putative class actions filed in the United States District Court for
the Southern District of New York and the United States District Court


                                       54

<PAGE>



for  the  Eastern  District  of Virginia, as follows: Thomas Esposito, et al. v.
Versatility  Inc.  et  al. (S.D.N.Y.); Tammy Newsman v. Versatility Inc., et al.
(S.D.N.Y.);  Sam  Succar v. Versatility Inc., et al. (S.D.N.Y.); Thomas K. Doyle
v.  Versatility  Inc. et al. (E.D. Va.); and Steven Bowen v. Versatility Inc. et
al.  (S.D.N.Y.).  In  addition, the Company's auditors and the lead underwriters
in  its  December  1996  IPO  were  named  as  defendants  in one or more of the
putative  class  actions.  Collectively,  the  putative  class  actions asserted
claims  under  Sections  11,  12(2),  and  15 of the Securities Act and Sections
10(b)  and  20(a)  of  the  Exchange  Act  for  alleged  misrepresentations  and
omissions  in  connection  with the public filings with the Commission and other
public  statements  made  by  the  Company. Among other allegations, each of the
putative  class  actions  alleged  that the Company misrepresented its financial
results  and  its  accounting  practices  during  the  period  December 12, 1996
through  March  12,  1998,  including  in  the  Company's  IPO  prospectus.  The
complaints  in  certain of the putative class actions also asserted, among other
allegations,   that   the   Company   and   certain  of  other  defendants  made
misrepresentations   in   the   IPO  prospectus  and  thereafter  regarding  the
performance capabilities of the Company's CallCenter product.

     Versatility has executed a settlement  agreement with the plaintiffs in all
the putative class actions currently pending against the Company. The settlement
agreement  has been filed  with the court and is  conditioned  upon final  court
approval of the settlement agreement.  Under the proposed settlement,  the class
actions  would be  dismissed  and a  settlement  fund would be  created  for the
members  of the  proposed  class  consisting  of $3.5  million  in  cash,  which
represents  proceeds  from  Versatility's  directors'  and  officers'  liability
insurance  and related  recoveries by the Company.  In addition,  as part of the
settlement,  an aggregate of 350,000  shares of Common Stock will be transferred
to the Company by certain defendants other than the Company in settlement of the
claims  against them.  Thereafter,  the Company will issue 750,000 shares of the
Common Stock for the benefit of the proposed plaintiff class,  350,000 shares of
which will be in substitution of shares provided by those certain  defendants in
settlement of the claims against them.

     Since March 1998 the Company has been  responding to informal  requests for
information from the Commission  relating to certain of the Company's  financial
matters.  In May 1998,  the Company was  advised by the  Commission  that it had
obtained a formal order of investigation  so that,  among other matters,  it may
utilize  subpoena  powers to obtain  information  relevant to its  inquiry.  The
Commission  has and may in the  future  utilize  its  subpoena  powers to obtain
information  from various  officers,  directors and employees of the Company and
from persons not presently  associated with the Company. If, after completion of
its  investigation,   the  Commission  finds  that  violations  of  the  federal
securities laws have occurred, the Commission has the authority to order persons
to cease and desist from  committing or causing such  violations  and any future
violations.  The  Commission  may also seek  administrative,  civil and criminal
fines and penalties and  injunctive  relief.  The  Department of Justice has the
authority  in respect of criminal  matters.  There can be no assurance as to the
timeliness  of the  completion  of the  investigation  or as to the final result
thereof,   and  no  assurance  can  be  given  that  the  final  result  of  the
investigation  will not have a  material  adverse  effect  on the  Company.  The
Company is cooperating fully with the investigation,  and has responded and will
continue  to  respond  to  requests  for  information  in  connection  with  the
investigation.

     One of the  Company's  former  VARs  had  filed  a  claim  for  arbitration
(non-binding)  against  the Company  asserting,  among  other  things,  that the
Company   misrepresented  the  functionality  of  its  products  and  wrongfully
terminated the VARs reseller agreement,  and claiming not less than $1.0 million
in damages.  The Company  defended this action in  arbitration  proceedings.  In
April  1997,  the  arbitration  panel  awarded  $267,000  in net  damages to the
plaintiff in the proceedings.  The arbitration panel's decision was appealed. In
August  1997,  the  Company  settled  the  litigation  with the  former  VAR for
$250,000.  The Company  recorded a one-time charge in the quarter ended July 31,
1997 related to this  litigation  for $500,000,  which  included the  settlement
charge and other costs and expenses associated with the litigation.

     A former customer of the Company sought damages in excess of $1 million for
alleged   breaches   of   contract   and   warranties,   as  well   as   alleged
misrepresentations.  On April 16, 1998, the Company filed a response denying the
allegations and counter-claiming for damages in excess of $400,000 for breach of
contract.  On August 14, 1998, the Company reached an agreement and settled this
litigation for $100,000.  The Company recorded the settlement costs in the first
quarter of fiscal 1999.


                                       55

<PAGE>



     A customer of a Versatility reseller has sued for damages for an amount not
less than $1 million. In December 1997, the District Court dismissed the action.
In February 1998,  essentially  the same claim was made in a different  District
Court.  In October 1998, the Company  reached a settlement in principal with the
customer,  subject to the  signing of a  definitive  settlement  agreement,  for
$75,000.

     Risks Relating to Year 2000 Issues.  The Company believes that its software
is substantially year 2000 compliant and currently does not anticipate  material
expenditures to remedy any year 2000 problems.  However,  many computer  systems
were not designed to handle any dates beyond the year 1999, and therefore,  many
companies will be required to modify their computer  hardware and software prior
to the year 2000 in order to remain functional. Many enterprises,  including the
Company's  present  and  potential  customers,  will be  devoting a  substantial
portion of their  information  systems  spending to resolving this upcoming year
2000  problem,  which  may  result  in  spending  being  diverted  from  network
applications, such as the Company's products, over the next two years.

     Dependence on New Products;  Risk  Associated  with  Servicing the Customer
Interaction Software Market. The Company currently derives  substantially all of
its revenue from sales of its Versatility  Series software and related services.
The Versatility  Series was introduced in May 1995, and the Company expects that
this  product  and  related  services  will  continue  to account for all of the
Company's revenue for the foreseeable  future.  However,  the Company has little
operating history with the Versatility Series products.  The Company's financial
results for periods prior to fiscal 1996 reflect sales of the Company's previous
generation  of  products,  which the  Company no longer  actively  markets.  The
lifecycle of the Company's current products is difficult to estimate as a result
of many factors,  including the unknown  future demand for customer  interaction
software and the effects of competition in this market.  Moreover,  although the
Company  intends to enhance these  products and develop  related  products,  the
Company's  strategy is to continue to focus on  providing  customer  interaction
software  applications  as its sole line of  business.  As a result,  any factor
adversely affecting the market for customer interaction software applications in
general,  or the  Versatility  Series products in particular,  could  materially
adversely  affect the  Company's  business,  financial  condition and results of
operations.  The market for customer  interaction software products is intensely
competitive,  highly  fragmented  and  subject to rapid  change.  The  Company's
outlook will depend on continued  growth in the market for customer  interaction
applications. There can be no assurance that the market for customer interaction
applications  will  continue to grow. If this market fails to grow or grows more
slowly than the Company currently anticipates, the Company's business, financial
condition and results of operations would be materially adversely affected.

     Dependence on Large License Fees and Customer  Concentration.  A relatively
small number of customers  have  accounted for a  significant  percentage of the
Company's revenue in any given period. In fiscal 1998, the Company's two largest
customers  accounted  for 39.1% of the Company's  total  revenue,  of which,  BT
accounted for 22.4%. Although the particular customers may change from period to
period,  the Company  expects that large sales to a limited  number of customers
will  continue to account  for a  significant  percentage  of its revenue in any
particular period for the foreseeable future.  Therefore,  the loss, deferral or
cancellation  of an order  could  have a  significant  impact  on the  Company's
operating  results  in a  particular  quarter.  The  Company  has  no  long-term
contracts  with its  customers  and there can be no  assurance  that its current
customers will place additional  orders,  or that the Company will obtain orders
of similar magnitude from other customers. The loss of any major customer or any
reduction,  delay in or  cancellation  of  orders by any such  customer,  or the
failure of the  Company to market  successfully  to new  customers  could have a
material  adverse  effect on the  Company's  business,  financial  condition and
results of operations. See "-- Risks Relating to Cash Flow Levels."

     Quarterly  Fluctuations  in Revenue and  Operating  Results.  The Company's
revenue and operating  results have in the past and could continue in the future
to  fluctuate  significantly  from  quarter to quarter due to a  combination  of
factors,  including  variations  in the demand for the Company's  products,  the
level of  product  and price  competition,  the  length of the  Company's  sales
process, the size and timing of individual transactions, the mix of products and
services sold, the mix of sales through direct and indirect channels,  any delay
in or  cancellation  of  customer  implementations,  the  Company's  success  in
expanding  its customer  support  organization,  direct sales force and indirect
distribution channels, the timing of new


                                       56

<PAGE>



product  introductions  and enhancements by the Company or its competitors,  the
ratio of  international  to domestic  sales,  commercial  strategies  adopted by
competitors,  changes in foreign  currency  exchange rates,  customers'  budgets
constraints,  and the Company's ability to control costs. In addition, a limited
number of relatively  large  customer  orders has accounted for and is likely to
continue to account for a substantial  portion of the Company's total revenue in
any  particular  quarter.  The timing of such orders can be difficult to predict
given the  average  size of the  Company's  orders  and the  length of its sales
process.  The Company has in the past  recognized a  substantial  portion of its
revenue  in the last  month of a  quarter.  Therefore,  the  loss,  deferral  or
cancellation  of an  order  could  have  a  significant  adverse  impact  on the
Company's  revenue and operating  results in a particular  quarter.  Because the
Company's  operating expense levels are relatively fixed and tied to anticipated
levels of revenue, any delay in the recognition of revenue from a limited number
of license transactions could cause significant  variations in operating results
from quarter to quarter.  Based upon all of the foregoing,  the Company believes
that  quarter-to-quarter  comparisons  of its  results  of  operations  are  not
necessarily  meaningful  and  such  comparisons  should  not be  relied  upon as
indications of future performance.

     Length  of  Sales  and  Implementation  Processes.  Selling  the  Company's
products  generally  requires  the  Company  to provide a  significant  level of
education  to  prospective  customers  regarding  the  use and  benefits  of the
Company's  products.  In  addition,  implementation  of the  Company's  products
involves a significant  commitment of resources by prospective  customers and is
commonly associated with substantial  integration efforts which may be performed
by the Company,  by the customer,  or by a third party systems  integrator.  For
these and other reasons,  the length of time between the date of initial contact
with the potential  customer and the implementation of the Company's products is
often lengthy,  typically  ranging from 2 to 9 months or more, and is subject to
delays  over  which  the  Company  has  little  or  no  control.  The  Company's
implementation cycle could be lengthened by increases in the size and complexity
of its implementations and by delays in its customers' adoption of client/server
computing  environments.  Delay in or cancellation of the sale or implementation
of  applications  could  have a  materially  adverse  effect  on  the  Company's
business,  financial condition and results of operations and cause the Company's
operating results to vary significantly from quarter to quarter.

     Expansion of Sales Force and Channels of  Distribution.  Historically,  the
Company has distributed its products  primarily  through its direct sales force.
An integral part of the Company's  strategy was to expand its direct sales force
while developing  additional marketing,  sales and implementation  relationships
with third party systems  integrators and VARs. The Company's ability to achieve
revenue  growth in the future will  depend on its ability to attract,  train and
retain  additional  qualified direct sales personnel.  In addition,  the Company
invested  significant  resources to develop its  relationships  with third party
systems integrators and VARs,  especially in international  markets. The Company
has only limited experience distributing its products through indirect channels.
If the Company is unable to develop its  relationships  with third party systems
integrators  and VARs, or if the third party systems  integrators  and VARs with
which the Company develops  relationships are unable to effectively market, sell
and implement  the  Company's  software  applications,  the Company's  business,
financial  condition  and results of operations  could be  materially  adversely
affected.  Subsequent to fiscal 1997, the VARs  relationships did not develop as
planned and the Company has significantly  reduced its  relationships  with many
VARs and its dependence on them for future business.

     Dependence  on  Indirect  Distribution  Channels;   Potential  for  Channel
Conflict.  The Company's strategy was to increase its use of third party systems
integrators  and  VARs to  distribute  its  products.  These  independent  sales
organizations, which generally install and support the product lines of a number
of companies,  are not under the direct control of the Company,  are not subject
to any minimum purchase requirements and can discontinue marketing the Company's
products at any time without  cause.  Many of the Company's  third party systems
integrators  and  VARs  sell  or  co-market  potentially  competitive  products.
Accordingly,  the Company  must  compete for the focus and sales  efforts of its
third party systems integrators and VARs. Additionally, selling through indirect
channels may limit the Company's  contacts with its customers.  As a result, the
Company's  ability to accurately  forecast sales and revenue,  evaluate customer
satisfaction and recognize  emerging customer  requirements may be hindered.  In
addition, the Company's gross profit on sales to third party systems integrators
and VARs tends to be lower  than on its direct  sales,  although  the  Company's
selling and marketing expenses and servicing


                                       57

<PAGE>



costs  also  tend to be lower  with  respect  to these  sales.  There  can be no
assurance that the Company's  current third party systems  integrators  and VARs
will  continue  to  distribute  or  recommend  the  Company's  products or do so
successfully. There can also be no assurance that one or more of these companies
will not  begin  to  market  products  in  competition  with  the  Company.  The
termination of one or more of these  relationships  could  adversely  affect the
Company's business, financial condition and results of operations.

     International  Operations.  Revenue from sales outside the United States in
fiscal 1997 and 1998 accounted for approximately 54.6% and 39.0%,  respectively,
of the Company's total revenue. International operations are subject to inherent
risks,  including the impact of possible recessionary  environments in economies
outside  the  United  States,  changes  in  demand  for the  Company's  products
resulting from fluctuations in exchange rates,  unexpected  changes in legal and
regulatory  requirements  including those relating to telemarketing  activities,
changes in tariffs,  seasonality  of sales,  costs of  localizing  products  for
foreign  markets,  longer  accounts  receivable  collection  periods and greater
difficulty in accounts receivable collection, difficulties and costs of staffing
and managing foreign  operations,  reduced protection for intellectual  property
rights in some countries, potentially adverse tax consequences and political and
economic instability. There can be no assurance that the Company will be able to
sustain or increase international revenue, or that the factors listed above will
not have a material  adverse impact on the Company's  international  operations.
While the  Company's  expenses  incurred  in  foreign  countries  are  typically
denominated  in  the  local  currencies,  revenue  generated  by  the  Company's
international  sales  typically  is paid  in U.S.  dollars  or  British  pounds.
Although exposure to currency fluctuations to date has been insignificant, there
can be no assurance that  fluctuations in currency  exchange rates in the future
will  not  have  a  material  adverse  effect  on  the  Company's  international
operations. The Company currently does not engage in hedging activities.

     Effective  June  1,  1998  the  Company  signed  a  worldwide  distribution
agreement  with Cincom  Systems,  Inc.  This  non-exclusive  agreement  includes
Cincom's absorption of Versatility's  international  distribution channels. With
the execution of this  transaction,  Versatility  has  eliminated all its direct
sales and support presence outside of the U.K.

     Competition.   The  market  for  the   Company's   products  is   intensely
competitive,  highly fragmented and subject to rapid change. Because the Company
offers multiple  applications which can be purchased separately or integrated as
part of the Versatility Series, the Company competes with a variety of companies
depending on the target market for their  applications  software  products.  The
Company's principal  competitors in the customer interaction software market are
Information Management Associates, Inc., Scopus Technology, Inc. and The Vantive
Corporation.   For  installations   where  telephony   functions  are  of  prime
importance,  competitors  include Davox Corporation,  Early Cloud and Company (a
division of IBM) and EIS  International,  Inc.  The Company also  competes  with
third party professional service  organizations that develop custom software and
with the  information  technology  departments  of  potential  customers,  which
develop applications  internally.  Among the Company's potential competitors are
also a number of large  hardware  and  software  companies  that may  develop or
acquire products that compete with the Company's products. Increased competition
is likely to result in price  reductions,  reduced operating margins and loss of
market  share,  any of which could  materially  adversely  affect the  Company's
business,  financial condition and results of operations.  Many of the Company's
current  and  potential   competitors  have  significantly   greater  financial,
technical, marketing and other resources than the Company. As a result, they may
be able to respond more quickly to new or emerging  technologies  and changes in
customer  requirements,  or to  devote  greater  resources  to the  development,
promotion and sale of products than can the Company. The delisting of the Common
Stock from  Nasdaq and the  Company's  current  financial  condition  could also
continue to impair the Company's  ability to compete.  There can be no assurance
that the Company will be able to compete successfully against current and future
competitors  or  that  competitive  pressures  faced  by the  Company  will  not
materially  adversely  affect its business,  financial  condition and results of
operations.

     Dependence  on  Growth  of   Client/Server   Computing   Environment.   The
client/server  software  environment is relatively  new. The Company markets its
products  solely to customers that have  committed or are committing  their call
center systems to client/server environments, or are converting legacy sys-


                                       58

<PAGE>



tems, in part or in whole, to a client/server environment. The Company's success
will depend on further  development of and growth in the number of organizations
adopting  client/server  computing  environments.  There  can  be no  assurance,
however, that the client/server market will maintain its current rate of growth.
There  also  can  be  no  assurance  that  the  client/server  computing  trends
anticipated  by the  Company  will  occur  or that the  Company  will be able to
respond  effectively  to  the  evolving  requirements  of  this  market.  If the
client/server  market fails to grow, or grows at a rate slower than  experienced
in the  past,  the  Company's  business,  financial  condition  and  results  of
operations could be materially adversely affected.

     Rapid  Technological  Change and Product  Development  Risks.  The customer
interaction software market is subject to rapid technological  change,  changing
customer  needs,  frequent  new  product  introductions  and  evolving  industry
standards that may render existing products and services obsolete.  As a result,
the  Company's  position in this market  could be eroded  rapidly by  unforeseen
changes in application features and functions.  The life cycles of the Company's
products are difficult to estimate.  The Company's  growth and future  operating
results  will depend in part upon its ability to enhance  existing  applications
and develop and introduce  new  applications  that meet or exceed  technological
advances in the  marketplace,  that meet changing  customer  requirements,  that
respond  to  competitive  products  and  that  achieve  market  acceptance.  The
Company's  product  development  and  testing  efforts  are  expected to require
substantial  investments  by the  Company.  There can be no  assurance  that the
Company will possess sufficient  resources to make these necessary  investments.
The Company has in the past  experienced  delays both in developing new products
and in  customizing  existing  products,  and there can be no assurance that the
Company will not experience  difficulties that could cause delays in the future.
In  addition,  there  can be no  assurance  that  such  products  will  meet the
requirements  of the  marketplace  and achieve  market  acceptance,  or that the
Company's current or future products will conform to industry standards.  If the
Company is unable, for technological or other reasons,  to develop and introduce
new and enhanced products in a timely manner, the Company's business,  financial
condition and results of operations could be materially adversely affected.

     Software  products  as complex as those  offered by the Company may contain
errors that may be  detected  at any point in the  products'  life  cycles.  The
Company has, in the past,  discovered software errors in certain of its products
and has experienced delays in shipment of products during the period required to
correct these errors. In particular,  the computing environment is characterized
by a  wide  variety  of  standard  and  non-standard  configurations  that  make
pre-release  testing for programming or compatibility  errors very difficult and
time consuming. There can be no assurance that, despite extensive testing by the
Company  and by  current  and  potential  customers,  errors  will not be found,
resulting in loss of, or delay in,  market  acceptance  and sales,  diversion of
development resources,  injury to the Company's reputation, or increased service
and warranty  costs,  any of which could have a material  adverse  effect on the
Company's business, financial condition and results of operations.

     Difficulty in Protecting Proprietary Technology; Risk of Infringement.  The
Company relies on a combination of copyright,  trade secret and trademark  laws,
confidentiality procedures and contractual provisions to protect its proprietary
rights in its  products  and  technology.  The Company does not rely upon patent
protection  and does not currently  expect to seek patents on any aspects of its
technology.  There can be no assurance that the  confidentiality  agreements and
other  methods on which the  Company  relies to protect  its trade  secrets  and
proprietary technology will be adequate.  Further, the Company may be subject to
additional risks as it enters into transactions in countries where  intellectual
property laws are not well developed or are poorly enforced.  Legal  protections
of the Company's  rights may be  ineffective  in such  countries.  Litigation to
defend and enforce the Company's  intellectual  property  rights could result in
substantial costs and diversion of resources and could have a materially adverse
effect on the Company's business, financial condition and results of operations,
regardless  of the final  outcome  of such  litigation.  Despite  the  Company's
efforts to  safeguard  and maintain  its  proprietary  rights both in the United
States and abroad, there can be no assurance that the Company will be successful
in doing so or that  the  steps  taken by the  Company  in this  regard  will be
adequate to deter misappropriation or independent third-party development of the
Company's  technology or to prevent an unauthorized  third party from copying or
otherwise  obtaining and using the Company's products or technology.  There also
can be no assurance that others will not independently develop similar technol-


                                       59

<PAGE>



ogies or duplicate  any  technology  developed  by the Company.  Any such events
could  have a  material  adverse  effect on the  Company's  business,  financial
condition and results of operations.

     The Company  has entered  into  agreements  with a number of its  customers
requiring  the  Company  to  place  its  source  code in  escrow.  These  escrow
agreements typically provide that these customers have a limited,  non-exclusive
right to use such code in the event that there is a bankruptcy  proceeding by or
against  the  Company,  if the  Company  ceases to do business or if the Company
fails to meet  its  support  obligations.  Entering  into  such  agreements  may
increase the likelihood of misappropriation by third parties.

     As the number of customer interaction software applications in the industry
increases and the  functionality  of these products further  overlaps,  software
development companies like the Company may increasingly become subject to claims
of  infringement  or  misappropriation  of the  intellectual  property rights of
others.   There  can  be  no  assurance  that  third  parties  will  not  assert
infringement or  misappropriation  claims against the Company in the future with
respect to current or future products. Any claims or litigation, with or without
merit,  could be  time-consuming,  result in costly  litigation,  cause  product
shipment  delays or  require  the  Company to enter  into  royalty or  licensing
arrangements.  Such royalty or licensing  arrangements,  if required, may not be
available  on terms  acceptable  to the Company,  if at all,  which could have a
material  adverse  effect on the  Company's  business,  financial  condition and
results of operations. Adverse determinations in such claims or litigation could
also  have a  material  adverse  effect  on the  Company's  business,  financial
condition and results of operations.

     Dependence on Key Personnel. The Company's success depends to a significant
extent  upon the  continued  service  of its  executive  officers  and other key
management and technical  personnel,  and on its ability to continue to attract,
retain and motivate qualified personnel, such as experienced software developers
and sales personnel. Competition for such employees is very intense. The loss of
the  services  of one or  more of the  Company's  executive  officers,  software
developers  or  other  key  personnel  or the  Company's  inability  to  recruit
replacements  for such  personnel  could have a material  adverse  effect on the
Company's business, financial condition and results of operations.

     Since  February  1998,  the Company has replaced  substantially  all of its
senior  management.  The Company's current President and Chief Operating Officer
and  current  Chief  Financial  Officer  joined the  Company in  February  1998,
together with the new Senior Vice President of Operations.  The Company's former
President, Chairman and Chief Executive Officer resigned from all positions with
the Company and the former Chief Financial  Officer and Vice President in charge
of sales have also left the Company.

     Regulatory  Environment.  Federal,  state and foreign law regulate  certain
uses of outbound call  processing  systems.  Although the compliance  with these
laws may limit the potential use of the Company's products in some respects, the
Company's systems can be programmed to operate  automatically in full compliance
with  these  laws  through  the use of  appropriate  calling  lists and  calling
campaign  time  parameters.  There can be no  assurance,  however,  that  future
legislation further restricting telephone  solicitation  practices,  if enacted,
would not adversely affect the Company.




                                       60

<PAGE>



                      MARKET PRICE AND DIVIDEND INFORMATION

     Following the Company's IPO on December 13, 1996,  until July 20, 1998, the
Common Stock was traded on Nasdaq under the symbol "VERS". Nasdaq halted trading
of the Common Stock on March 12, 1998 and allowed the  resumption  of trading on
May 5, 1998 and on July 20, 1998,  Nasdaq delisted the Common Stock. On July 21,
1998 the Common Stock began trading on the OTC Bulletin Board.  See "Business --
Recent  Developments."  The following table reports the high and low sale prices
in each quarter until October 14, 1998 on the Nasdaq or OTC Bulletin  Board,  as
applicable:

<TABLE>
<CAPTION>
                                                                              LOW           HIGH
                                                                          -----------   -----------
<S>                                                                       <C>           <C>
   FISCAL 1997
    Quarter ended January 31, 1997 (subsequent to
      December 13, 1996) ..............................................    $  13.13      $  18.25
    Quarter ended April 30, 1997 ......................................        8.00         13.63

   FISCAL 1998
    Quarter ended July 30, 1997 .......................................       10.00         13.75
    Quarter ended October 30, 1997 ....................................        7.75         13.88
    Quarter ended January 31, 1998 ....................................        3.75          9.13
    Quarter ended April 30, 1998 ......................................        2.50          5.88

   FISCAL 1999
    Quarter ended July 30, 1998 .......................................        0.75          2.25
    Quarter ended October 31, 1998 (through October 14, 1998) .........        0.94          1.94
</TABLE>

     On August 19, 1998 (the last trading day before the Board's approval of the
Merger) the closing share price was $1.63 per share. No cash dividends have been
paid  on the  Common  Stock  by  Versatility  since  its  shares  were  publicly
distributed in December 1996, and Versatility  does not currently  intend to pay
cash  dividends on the Common Stock.  In addition,  the Company's loan agreement
with its commercial bank, as well as the Merger Agreement, prohibits the payment
of cash dividends.






                                       61

<PAGE>



                   SECURITIES OWNERSHIP OF CERTAIN BENEFICIAL
                              OWNERS AND MANAGEMENT

     The following table sets forth as of October 14, 1998: (i) the name of each
person who, to the knowledge of the Company,  owned beneficially more than 5% of
the Common Stock of the Company  outstanding at such date; (ii) the name of each
director;  (iii) the name of each of the executive officers; and (iv) the number
of  shares of  Common  Stock  owned by each of such  persons  and all  officers,
directors and nominees as a group and the percentage of the  outstanding  shares
represented thereby.

<TABLE>
<CAPTION>
                                                                       AMOUNT AND NATURE OF
                 NAME AND ADDRESS OF BENEFICIAL OWNER                     OWNERSHIP (1)      PERCENT OF CLASS (2)
- --------------------------------------------------------------------- --------------------- ---------------------
<S>                                                                   <C>                   <C>
  Edison Venture Fund III, L.P. (9)
   997 Lenox Drive, #3
   Lawrenceville, NJ 08648 ..........................................         516,957                 7.1%

  Noro-Moseley Partners III, L.P. (9)
   4200 North Side Parkway, NW,
   Building 9
   Atlanta, GA 30327 ................................................         376,468                 5.2%

  Keith D. Roberts (9)
   6501 Brookes Hill Ct.
   Bethesda, MD 20816 ...............................................         925,000                12.7%

  Ronald R. Charnock (9)
   1919 Gallows Road
   10th Floor
   Vienna, VA 22031 .................................................       1,046,500                14.3%

  Marcus W. Heth (9)
   11781 Lee Jackson Memorial Highway
   Seventh Floor
   Fairfax, VA 22033 ................................................       1,000,000                13.7%

  Thomas A. Smith (3)(9)
   997 Lenox Drive, #3
   Lawrenceville, NJ 08648 ..........................................         516,957                 7.1%

  Charles A. Johnson (4)(9)
   4200 North Side Parkway, NW
   Building 9
   Altanta, GA 30327 ................................................         376,468                 5.2%

  Paul J. Palmer (5) ................................................          14,000                   *
  Paul J. Zoukis (6)(10) ............................................          94,000                 1.3%
  Kenneth T. Nelson (7)(10) .........................................          56,000                   *
  James Dellamore (7)(10) ...........................................          56,000                   *
  Ernest J. Connon (8)(9) ...........................................         257,981                 3.5%
  Oracle Corporation (9)
   500 Oracle Parkway
   Redwood Shores, CA 94065 .........................................       4,122,906                56.5%

  All officers, directors and nominees as a group (8 persons) (3) (4)
   (5) (6) (7) (8) ..................................................       2,371,406                31.5%
</TABLE>
- ----------
*    Less than 1%

(1)  Except as  otherwise  noted,  each person or entity  named in the table has
     sole  voting  and  investment  power  with  respect to the shares of Common
     Stock.   The  inclusion  herein  of  any  shares  of  Common  Stock  deemed
     beneficially owned does not constitute an admission of beneficial ownership
     of those shares.

(2)  Applicable  percentage  of  ownership  as of October 14, 1998 is based upon
     7,295,009  shares of Common  Stock  outstanding  on such  date.  Beneficial
     ownership is determined in accordance with the rules of the Commission, and
     includes  voting and  investment  power with  respect to shares.  Shares of
     Common Stock subject to options currently exercisable or exercisable within
     60 days of the  Record  Date  are  deemed  outstanding  for  computing  the
     percentage ownership of the person holding such options, but are not deemed
     outstanding for computing the percentage of any other person.

(3)  Consists of 516,957 shares of Common Stock held by Edison Venture Fund III,
     L.P. of which Mr.  Smith is a general  partner.  Mr. Smith may be deemed to
     share voting and investment  power with respect to these shares.  Mr. Smith
     disclaims beneficial ownership of such shares.

(4)  Consists of 376,468  shares of Common Stock held by  Noro-Moseley  Partners
     III, L.P. of which Mr.  Johnson is a general  partner.  Mr.  Johnson may be
     deemed to share voting and  investment  power with respect to these shares.
     Mr. Johnson disclaims beneficial ownership of such shares.


                                       62

<PAGE>



(5)  Consists  of 14,000  shares  of Common  Stock  issuable  pursuant  to stock
     options exercisable within 60 days of October 14, 1998.

(6)  Consists  of 94,000  shares  of Common  Stock  issuable  pursuant  to stock
     options exercisable within 60 days of October 14, 1998.

(7)  Consists of 56,000 shares of Common Stock issuable  pursuant to outstanding
     stock options exercisable within 60 days of October 14, 1998.

(8)  Consists of 7,481 shares of Common Stock issuable pursuant to stock options
     exercisable within 60 days of October 14, 1998.

(9)  Edison Venture Fund III, L.P.,  Noro-Moseley Partners III, L.P. and Messrs.
     Charnock,  Connon,  Heth, and Roberts each entered into Support  Agreements
     whereby  each  gave  Oracle a proxy  to vote the  shares  of  Common  Stock
     beneficially owned by them in favor the Merger. See "The Special Meeting --
     Vote Required; Quorum."

(10) Messrs.  Zoukis,  Dellamore  and Nelson  agreed not to exercise any Company
     stock options prior to the Effective  Time. See "The Merger -- Interests of
     Certain Persons in the Merger."


                         INDEPENDENT PUBLIC ACCOUNTANTS

     Representatives of Deloitte & Touche LLP, Versatility's  independent public
accountants are expected to be present at the Special  Meeting,  where they will
be available to respond to  appropriate  questions and have the  opportunity  to
make a statement if they so desire.


                    WHERE YOU CAN FIND ADDITIONAL INFORMATION

     As required by law,  Versatility files reports,  proxy statements and other
information  with the  Commission.  These  reports,  proxy  statements and other
information  contain additional  information about Versatility.  You can inspect
and copy these materials at the public  reference  facilities  maintained by the
Commission at Room 1024, 450 Fifth Street,  N.W.,  Judiciary Plaza,  Washington,
D.C. 20549, and at the following  Regional  Offices of the Commission:  500 West
Madison Street,  Suite 1400, Chicago,  Illinois 60661; and 7 World Trade Center,
Suite 1300, New York,  New York 10048.  For further  information  concerning the
Commission's   public   reference   rooms,   you  may  call  the  Commission  at
1-800-SEC-0330.  Some of this information may also be accessed on the World Wide
Web through the Commission's Internet address at "http://www.sec.gov."

     YOU SHOULD RELY ONLY ON THE INFORMATION  CONTAINED IN THIS PROXY STATEMENT.
VERSATILITY HAS NOT AUTHORIZED ANYONE TO GIVE ANY INFORMATION DIFFERENT FROM THE
INFORMATION  CONTAINED IN THIS PROXY  STATEMENT.  THIS PROXY  STATEMENT IS DATED
OCTOBER 16, 1998. YOU SHOULD NOT ASSUME THAT THE  INFORMATION  CONTAINED IN THIS
PROXY  STATEMENT IS ACCURATE AS OF ANY LATER DATE, AND THE MAILING OF THIS PROXY
STATEMENT TO STOCKHOLDERS SHALL NOT CREATE ANY IMPLICATION TO THE CONTRARY.


                                 OTHER BUSINESS

     Versatility  knows  of no  other  matter  to be  presented  at the  Special
Meeting.  However,  if other  matters  should  properly  come before the Special
Meeting,  it is the intention of the persons named in the enclosed proxy to vote
the proxy with respect to such matters in accordance with their best judgment.


                       1998 ANNUAL MEETING OF STOCKHOLDERS

     The Company  does not plan to hold an annual  meeting of  stockholders  for
1998  unless the Merger is not  consummated.  If the Merger is not  consummated,
stockholder proposals must have been received by the Secretary of the Company no
later than June 25, 1999 in order to be  considered  for  inclusion in the proxy
materials for the Company's next annual meeting of stockholders.

                                        By Order of the Board of Directors,
                                        Paul J. Zoukis,
                                        President and Chief Executive Officer


                             YOUR VOTE IS IMPORTANT
                 PLEASE PROMPTLY COMPLETE AND SIGN THE ENCLOSED
              FORM OF PROXY AND RETURN IT IN THE ENCLOSED ENVELOPE


                                       63

<PAGE>



                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

                                VERSATILITY INC.

<TABLE>
<CAPTION>
                                                                                            PAGE
                                                                                            ----
<S>                                                                                        <C>
Independent Auditors' Report .............................................................  F-2
Consolidated Balance Sheets at April 30, 1997 and 1998 and July 31, 1998 (unaudited) .....  F-3
Consolidated Statements of Operations for the years ended April 30, 1996, 1997 and 1998
  and the three months ended July 31, 1997 and 1998 (unaudited) ..........................  F-4
Consolidated Statements of Cash Flows for the years ended April 30, 1996, 1997 and 1998
  and the three months ended July 31, 1997 and 1998 (unaudited) ..........................  F-5
Consolidated Statements of Changes in Stockholders' Equity for the years ended April 30,
  1996, 1997 and 1998 and the three months ended July 31, 1998 (unaudited) ...............  F-6
Notes to Consolidated Financial Statements ...............................................  F-7
</TABLE>






                                       F-1

<PAGE>



                          INDEPENDENT AUDITORS' REPORT


Board of Directors of Versatility Inc.:

     We have audited the accompanying consolidated balance sheets of Versatility
Inc. and its subsidiaries (the "Company") as of April 30, 1997 and 1998, and the
related consolidated statements of operations,  changes in stockholders' equity,
and cash flows for each of the three years in the period  ended April 30,  1998.
These consolidated  financial statements are the responsibility of the Company's
management.  Our  responsibility is to express an opinion on these  consolidated
financial statements based on our audits.

     We conducted  our audits in accordance  with  generally  accepted  auditing
standards.  Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement.  An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements.  An audit also includes
assessing the  accounting  principles  used and  significant  estimates  made by
management,  as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.

     In our opinion,  such consolidated  financial statements present fairly, in
all  material  respects,  the  financial  position of  Versatility  Inc. and its
subsidiaries at April 30, 1997 and 1998, and the results of their operations and
their cash flows for each of the three years in the period  ended April 30, 1998
in conformity with generally accepted accounting principles.

     The accompanying  financial statements have been prepared assuming that the
Company  will  continue  as a  going  concern.  As  discussed  in  Note 1 to the
consolidated  financial statements,  the Company has incurred significant losses
and used significant  amounts of cash in operating  activities during the fiscal
years ended  April 30,  1997 and 1998.  In  addition,  the Company has  negative
working capital and is not in compliance with the terms of its credit  facility,
and is defending itself in several legal proceedings (see Note 6). These matters
raise  substantial  doubt  about the  Company's  ability to  continue as a going
concern.  Management's plans concerning these matters are also described in Note
1. The  financial  statements do not include any  adjustments  that might result
from the outcome of this uncertainty.

DELOITTE & TOUCHE LLP

Washington, DC
July 27,  1998  (August  20,  1998 as to
Note 11, except for the third  paragraph
of  Note  11 as to  which  the  date  is
September 10, 1998)


                                       F-2

<PAGE>

                       VERSATILITY INC. AND SUBSIDIARIES

                          CONSOLIDATED BALANCE SHEETS

<TABLE>
<CAPTION>
                                                                                      APRIL 30,        APRIL 30,        JULY 31,    
                                                                                        1997             1998             1998      
                                                                                   --------------- ---------------- ----------------
                                                                                                                       (UNAUDITED)  
<S>                                                                                <C>             <C>              <C>             
                                       ASSETS                                                                                       
                                                                                                                                    
Current assets: ..................................................................                                                  
 Cash and cash equivalents .......................................................  $ 18,825,764    $    5,591,067          879,037 
 Short-term investments ..........................................................     6,039,255           565,938               -- 
 Accounts receivable, net of allowance for doubtful accounts of $909,501,                                                           
  $871,389 and $802,557 ..........................................................     5,844,987         3,681,293        4,457,334 
 Prepaid expenses ................................................................       575,144           632,511          603,989 
 Inventory .......................................................................        18,880                --               -- 
 Related party receivables .......................................................       153,381            94,421          197,419 
 Note receivable-related party ...................................................       519,305                --               -- 
 Note receivable-non-related party ...............................................            --           200,000          100,000 
 Income taxes receivable .........................................................            --         2,003,278        1,708,278 
                                                                                    ------------    --------------        --------- 
  Total current assets ...........................................................    31,976,716        12,768,508        7,946,057 
                                                                                    ------------    --------------        --------- 
Other assets: ....................................................................                                                  
 Income taxes receivable .........................................................     1,530,000                --               -- 
 Deposits ........................................................................       187,650           289,689          365,609 
 Prepaid Expenses ................................................................       259,755            37,107               -- 
 Investments .....................................................................     1,433,464                --               -- 
 Assets held for sale ............................................................       508,210                --               -- 
 Purchased software, net of accumulated amortization of $42,098, $89,890; and                                                       
  $102,796........................................................................       177,136           168,230          155,324 
                                                                                    ------------    --------------        --------- 
  Total other assets .............................................................     4,096,215           495,026          520,933 
                                                                                    ------------    --------------        --------- 
Property and equipment:                                                                                                             
 Computers .......................................................................     1,168,246         2,400,222        2,400,222 
 Office furniture and equipment ..................................................       665,597           932,774          851,890 
 Leasehold improvements ..........................................................       206,402           416,881          416,881 
 Capital leases ..................................................................       652,533           744,883          744,883 
                                                                                    ------------    --------------        --------- 
                                                                                       2,692,778         4,494,760        4,413,876 
Less: accumulated depreciation and amortization ..................................    (1,675,749)       (2,212,113)      (2,369,865)
                                                                                    ------------    --------------       ---------- 
   Net property and equipment ....................................................     1,017,029         2,282,647        2,044,011 
                                                                                    ------------    --------------       ---------- 
Total ............................................................................  $ 37,089,960    $   15,546,181   $   10,511,001 
                                                                                    ============    ==============   ============== 
                   LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)                                                                   
                                                                                                                                    
Current liabilities: .............................................................                                                  
 Accounts payable ................................................................  $  1,590,962    $    2,277,692   $    1,305,747 
 Accrued liabilities .............................................................     2,337,034         2,995,756        1,459,017 
 Related party payables ..........................................................        28,030            10,240           10,240 
 Income taxes payable ............................................................       104,777                --           24,076 
 Capital lease payable ...........................................................        38,900            27,252           25,933 
 Line of credit ..................................................................     2,692,997         5,294,203        3,495,866 
 Deferred revenue ................................................................     1,788,037         2,928,048        4,017,019 
                                                                                    ------------    --------------   -------------- 
  Total current liabilities ......................................................     8,580,737        13,533,191       10,337,898 
                                                                                    ------------    --------------   -------------- 
Long-term liabilities:                                                                                                              
 Capital lease payable, less current maturities ..................................        24,611            73,243           60,912 
 Deferred rent ...................................................................       316,360           397,006          407,173 
                                                                                    ------------    --------------   -------------- 
  Total other liabilities ........................................................       340,971           470,249          468,085 
                                                                                    ------------    --------------   -------------- 
   Total liabilities .............................................................     8,921,708        14,003,440       10,805,983 
                                                                                    ------------    --------------   -------------- 
Commitments and Contingencies (Notes 1 and 6)                                                                                       
Stockholders' equity:                                                                                                               
Preferred stock, $.01 par value 2,000,000 shares authorized, no shares issued or                                                    
 outstanding at April 30, 1997 and 1998, and July 31, 1998 .......................            --                --               -- 
Common stock, par value $.01 -- 20,000,000 shares authorized, 7,297,365 shares                                                      
 issued and outstanding at April 30, 1997; 7,581,380 shares issued and outstand-                                                    
 ing at April 30, 1998; 7,595,009 shares issued and outstanding at July 31, 1998..        72,974            75,814           75,950 
Additional paid-in capital .......................................................    34,349,298        34,793,862       34,804,515 
Foreign currency translation adjustments .........................................       (83,880)         (130,870)         138,457 
Accumulated deficit ..............................................................    (6,170,140)      (33,196,065)     (35,313,904)
                                                                                    ------------    --------------   -------------- 
Stockholders' equity (deficit) ...................................................    28,168,252         1,542,741         (294,982)
                                                                                    ------------    --------------   -------------- 
Total ............................................................................  $ 37,089,960    $   15,546,181   $   10,511,001 
                                                                                    ============    ==============   ============== 
</TABLE>

               See notes to the consolidated financial statements.

                                       F-3

<PAGE>
                        VERSATILITY INC. AND SUBSIDIARIES
                      CONSOLIDATED STATEMENTS OF OPERATIONS
<TABLE>
<CAPTION>
                                                                            YEAR ENDED APRIL 30,
                                                              ------------------------------------------------
                                                                   1996            1997             1998
                                                              -------------- ---------------- ----------------
<S>                                                           <C>            <C>              <C>
Revenue:
 License revenue ............................................  $10,345,323     $ 10,254,344    $   9,305,989
 Service and maintenance revenue ............................    6,189,949        8,054,268        9,846,567
                                                               -----------     ------------    -------------
  Total revenue .............................................   16,535,272       18,308,612       19,152,556
                                                               -----------     ------------    -------------
Cost of revenue:
 License revenue ............................................      573,329        1,098,434        3,545,647
 Service and maintenance revenue ............................    4,266,984        5,867,917       13,345,416
                                                               -----------     ------------    -------------
  Total cost of revenue .....................................    4,840,313        6,966,351       16,891,063
                                                               -----------     ------------    -------------
Gross margin ................................................   11,694,959       11,342,261        2,261,493
                                                               -----------     ------------    -------------
Operating expenses:
 Selling, general and administrative ........................    7,769,751       16,750,776       22,247,006
 Research and development ...................................    2,073,797        2,891,889        4,393,139
 Litigation settlements and related costs ...................           --               --        2,522,930
 Depreciation and amortization ..............................      161,346          280,682          580,159
 Write-off of capitalized software ..........................      829,026               --               --
                                                               -----------     ------------    -------------
  Total operating expenses ..................................   10,833,920       19,923,347       29,743,234
                                                               -----------     ------------    -------------
Income (loss) from operations ...............................      861,039       (8,581,086)     (27,481,741)
Interest income (expense), net ..............................        3,140          403,989          455,816
                                                               -----------     ------------    -------------
Income (loss) before provision for income taxes .............      864,179       (8,177,097)     (27,025,925)
Provision (benefit) for income taxes ........................      207,309         (322,824)              --
                                                               -----------     ------------    -------------
Net income (loss) ...........................................  $   656,870     $ (7,854,273)   $ (27,025,925)
                                                               ===========     ============    =============
Dividends accreted on preferred stock .......................  $   (88,000)    $   (176,000)              --
                                                               -----------     ------------    -------------
Net income (loss) available (attributed) to common share-
 holders ....................................................  $   568,870     $ (8,030,273)   $ (27,025,925)
                                                               ===========     ============    =============
Basic income (loss) per share ...............................  $      0.14     $      (1.53)   $       (3.62)
                                                               ===========     ============    =============
Diluted income (loss) per share .............................  $      0.14     $      (1.53)   $       (3.62)
                                                               ===========     ============    =============
Weighted average common and common equivalent shares
 outstanding - basic and diluted ............................    4,000,000        5,241,621        7,461,101
                                                               ===========     ============    =============
</TABLE>

<PAGE>

<TABLE>
<CAPTION>
                                                                    THREE MONTHS ENDED
                                                                         JULY 31,
                                                              -------------------------------
                                                                    1997            1998
                                                              --------------- ---------------
                                                                        (UNAUDITED)
<S>                                                           <C>             <C>
Revenue:
 License revenue ............................................  $   2,044,573   $   1,879,313
 Service and maintenance revenue ............................      3,886,823       1,742,061
                                                               -------------   -------------
  Total revenue .............................................      5,931,396       3,621,374
                                                               -------------   -------------
Cost of revenue:
 License revenue ............................................        664,282         370,921
 Service and maintenance revenue ............................      3,275,587       1,300,349
                                                               -------------   -------------
  Total cost of revenue .....................................      3,939,869       1,671,270
                                                               -------------   -------------
Gross margin ................................................      1,991,527       1,950,104
                                                               -------------   -------------
Operating expenses:
 Selling, general and administrative ........................      4,332,895       2,862,187
 Research and development ...................................        961,802         657,679
 Litigation settlements and related costs ...................        500,000         243,820
 Depreciation and amortization ..............................         98,560         170,660
 Write-off of capitalized software ..........................             --              --
                                                               -------------   -------------
  Total operating expenses ..................................      5,893,257       3,934,346
                                                               -------------   -------------
Income (loss) from operations ...............................     (3,901,730)     (1,984,242)
Interest income (expense), net ..............................        248,703        (133,597)
                                                               -------------   -------------
Income (loss) before provision for income taxes .............     (3,653,027)     (2,117,839)
Provision (benefit) for income taxes ........................             --              --
                                                               -------------   -------------
Net income (loss) ...........................................     (3,653,027)     (2,117,839)
                                                               =============   =============
Dividends accreted on preferred stock .......................             --              --
                                                               -------------   -------------
Net income (loss) available (attributed) to common share-
 holders ....................................................     (3,653,027)     (2,117,839)
                                                               =============   =============
Basic income (loss) per share ...............................  $       (0.50)  $       (0.28)
                                                               =============   =============
Diluted income (loss) per share .............................  $       (0.50)  $       (0.28)
                                                               =============   =============
Weighted average common and common equivalent shares
 outstanding - basic and diluted ............................      7,320,792       7,592,654
                                                               =============   =============
</TABLE>
               See notes to the consolidated financial statements.

                                       F-4
<PAGE>


                        VERSATILITY INC. AND SUBSIDIARIES

                      CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
                                                                                YEAR ENDED APRIL 30,
                                                                 --------------------------------------------------
                                                                       1996            1997              1998
                                                                 --------------- ---------------- -----------------
<S>                                                              <C>             <C>              <C>
Cash flows from operating activities:
 Net income (loss) .............................................  $     656,870    $ (7,854,273)    $ (27,025,925)
 Adjustments to reconcile net income (loss) to net cash pro-
  vided by operating activities:
  Depreciation .................................................        149,846         250,084           487,245
  Amortization .................................................         11,500          30,598            49,119
  Loss on equity investments ...................................            989               6                --
  Loss on disposal of fixed assets .............................             --              --                --
  Deferred income taxes ........................................       (208,291)       (119,163)               --
  Write-off of capitalized software ............................        829,026              --                --
  Changes in assets and liabilities:
   Accounts receivable, net ....................................     (4,284,630)       (174,484)        2,163,694
   Prepaid expenses ............................................       (617,089)       (192,854)          165,281
   Inventory ...................................................          7,356         (18,880)           18,880
   Related party receivables ...................................         34,016         (36,160)           58,960
   Notes Receivable - Non Related Party ........................             --              --          (200,000)
   Deposits ....................................................        (80,304)        (29,815)         (102,039)
   Accounts payable ............................................        (65,710)        766,217           686,730
   Accrued liabilities .........................................        641,578         943,381           658,722
   Related party payables ......................................        (82,775)         24,587           (17,790)
   Income taxes payable/receivable .............................        (92,264)     (1,781,726)         (578,055)
   Deferred rent ...............................................         67,893          94,461            80,646
   Deferred revenue ............................................         96,594       1,503,337         1,140,011
                                                                  -------------    ------------     -------------
     Net cash used in operating activities .....................     (2,935,395)     (6,594,684)      (22,414,521)
                                                                  -------------    ------------     -------------
Cash flows from investing activities:
 Purchase of investments .......................................             --      (7,472,719)               --
 Proceeds from sale of investments .............................             --              --         6,906,781
 Purchase of property and equipment and assets held for
  sale .........................................................       (235,310)     (1,249,013)       (1,293,772)
 Purchased software ............................................       (115,000)       (104,234)          (38,886)
 Related party note receivable .................................             --        (516,174)          519,305
                                                                  -------------    ------------     -------------
     Net cash (used in) provided by investing activities .......       (350,310)     (9,342,140)        6,093,428
                                                                  -------------    ------------     -------------
Cash flows from financing activities:
 Borrowings under line of credit ...............................        800,772       4,807,215         3,005,339
 Payments under line of credit .................................             --      (2,914,990)         (404,133)
 Proceeds from sale of preferred stock, net ....................      3,473,293              --                --
 Proceeds from sale of common stock, net .......................             --      30,644,979           447,404
 Principal payments under note payable .........................        (35,250)             --                --
 Principal payments under capital leases .......................        (20,731)        (37,320)          (54,866)
                                                                  -------------    ------------     -------------
     Net cash provided by (used in) financing activities .......      4,218,084      32,499,884         2,993,744
                                                                  -------------    ------------     -------------
Effect of exchange rate changes on cash ........................        (66,311)        (17,569)           92,652
                                                                  -------------    ------------     -------------
Net increase (decrease) in cash and cash equivalents ...........        866,068      16,545,491       (13,234,697)
Cash and cash equivalents, beginning of period .................      1,414,205       2,280,273        18,825,764
                                                                  -------------    ------------     -------------
Cash and cash equivalents, end of period .......................  $   2,280,273    $ 18,825,764     $   5,591,067
                                                                  =============    ============     =============
Supplemental disclosures of cash flow information:
 Interest paid .................................................  $      27,732    $    160,061     $     323,265
 Income taxes paid .............................................  $     506,490    $  1,262,161                --
                                                                  =============    ============     =============
</TABLE>

<PAGE>

<TABLE>
<CAPTION>
                                                                        THREE MONTHS ENDED
                                                                             JULY 31,
                                                                 ---------------------------------
                                                                       1997             1998
                                                                 ---------------- ----------------
                                                                            (UNAUDITED)
<S>                                                              <C>              <C>
Cash flows from operating activities:
 Net income (loss) .............................................   $ (3,653,027)    $ (2,117,839)
 Adjustments to reconcile net income (loss) to net cash pro-
  vided by operating activities:
  Depreciation .................................................         87,599          157,752
  Amortization .................................................         10,961           12,906
  Loss on equity investments ...................................             --               --
  Loss on disposal of fixed assets .............................             --           80,884
  Deferred income taxes ........................................             --          266,854
  Write-off of capitalized software ............................             --               --
  Changes in assets and liabilities:
   Accounts receivable, net ....................................      1,403,455         (776,041)
   Prepaid expenses ............................................       (180,014)          65,629
   Inventory ...................................................        (28,266)              --
   Related party receivables ...................................        (10,973)        (102,998)
   Notes Receivable - Non Related Party ........................             --          100,000
   Deposits ....................................................        (39,779)         (75,920)
   Accounts payable ............................................        355,773         (971,945)
   Accrued liabilities .........................................       (234,468)      (1,803,593)
   Related party payables ......................................         (8,590)              --
   Income taxes payable/receivable .............................       (300,000)         319,076
   Deferred rent ...............................................         15,205           10,167
   Deferred revenue ............................................       (750,612)       1,088,971
                                                                   ------------     ------------
     Net cash used in operating activities .....................     (3,332,736)      (3,746,097)
                                                                   ------------     ------------
Cash flows from investing activities:
 Purchase of investments .......................................             --               --
 Proceeds from sale of investments .............................         48,262          565,938
 Purchase of property and equipment and assets held for
  sale .........................................................     (1,069,088)              --
 Purchased software ............................................             --               --
 Related party note receivable .................................             --               --
                                                                   ------------     ------------
     Net cash (used in) provided by investing activities .......     (1,020,826)         565,938
                                                                   ------------     ------------
Cash flows from financing activities:
 Borrowings under line of credit ...............................        232,817               --
 Payments under line of credit .................................        (36,994)      (1,798,337)
 Proceeds from sale of preferred stock, net ....................             --               --
 Proceeds from sale of common stock, net .......................        114,431           10,789
 Principal payments under note payable .........................             --               --
 Principal payments under capital leases .......................        (17,495)         (13,650)
                                                                   ------------     ------------
     Net cash provided by (used in) financing activities .......        292,759       (1,801,198)
                                                                   ------------     ------------
Effect of exchange rate changes on cash ........................        (22,248)         269,327
                                                                   ------------     ------------
Net increase (decrease) in cash and cash equivalents ...........     (4,083,051)      (4,712,030)
Cash and cash equivalents, beginning of period .................     18,825,764        5,591,067
                                                                   ------------     ------------
Cash and cash equivalents, end of period .......................   $ 14,742,713     $    879,037
                                                                   ============     ============
Supplemental disclosures of cash flow information:
 Interest paid .................................................   $     69,315     $    143,443
 Income taxes paid .............................................   $    290,000     $         --
                                                                   ============     ============
</TABLE>

               See notes to the consolidated financial statements.

                                       F-5

<PAGE>
                       VERSATILITY INC. AND SUBSIDIARIES

          CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY
<TABLE>
<CAPTION>
                                              NUMBER OF
                                              SHARES OF               ADDITIONAL
                                                COMMON     COMMON       PAID-IN
                                                STOCK       STOCK       CAPITAL
                                             ----------- ---------- --------------
<S>                                          <C>         <C>        <C>
Balance, May 1, 1995 .......................  4,000,000   $40,000    $        --
 Foreign currency translation
   adjustments .............................         --        --             --
 Accretion of dividends on redeemable
   preferred stock .........................         --        --             --
 Net income ................................         --        --             --
                                              ---------   -------    -----------
Balance, April 30, 1996 ....................  4,000,000    40,000             --
 Conversion of redeemable preferred
   stock ...................................    992,061     9,921    $ 3,727,372
 Issuance of common stock related to
   public offering .........................  2,275,364    22,754     30,598,273
 Issuance of common stock related to
   exercise of stock options ...............     29,940       299         23,653
 Foreign currency translation
   adjustments -- ..........................         --        --             --
 Accretion of dividends on redeemable
   preferred stock .........................         --        --             --
 Net loss ..................................         --        --             --
                                              ---------   -------    -----------
Balance, April 30, 1997 ....................  7,297,365    72,974     34,349,298
 Issuance of common stock related to
   exercise of stock options and pur-
   chases under the employee stock
   purchase plan ...........................    284,015     2,840        444,564
 Foreign currency translation adjust-
   ments ...................................         --        --             --
 Net loss ..................................         --        --             --
                                              ---------   -------    -----------
Balance, April 30, 1998 ....................  7,581,380    75,814     34,793,862
 Issuance of common stock related
   to exercise of stock options
   (unaudited) .............................     13,629       136         10,653
 Foreign currency translation
   adjustments (unaudited) .................         --        --             --
 Net loss (unaudited) ......................         --        --             --
                                              ---------   -------    -----------
Balance, July 31, 1998 (unaudited) .........  7,595,009   $75,950    $34,804,515
                                              =========   =======    ===========
<CAPTION>
                                                FOREIGN
                                                CURRENCY        RETAINED
                                              TRANSLATION       EARNINGS
                                               ADJUSTMENT      (DEFICIT)           TOTAL
                                             ------------- ----------------- ----------------
<S>                                          <C>           <C>               <C>
Balance, May 1, 1995 .......................  $        --    $   1,291,263    $    1,331,263
 Foreign currency translation
   adjustments .............................      (66,311)              --           (66,311)
 Accretion of dividends on redeemable
   preferred stock .........................           --          (88,000)          (88,000)
 Net income ................................           --          656,870           656,870
                                              -----------    -------------    --------------
Balance, April 30, 1996 ....................      (66,311)       1,860,133         1,833,822
 Conversion of redeemable preferred
   stock ...................................           --               --         3,737,293
 Issuance of common stock related to
   public offering .........................           --               --        30,621,027
 Issuance of common stock related to
   exercise of stock options ...............           --               --            23,952
 Foreign currency translation
   adjustments -- ..........................      (17,569)              --           (17,569)
 Accretion of dividends on redeemable
   preferred stock .........................           --         (176,000)         (176,000)
 Net loss ..................................           --       (7,854,273)       (7,854,273)
                                              -----------    -------------    --------------
Balance, April 30, 1997 ....................      (83,880)      (6,170,140)       28,168,252
 Issuance of common stock related to
   exercise of stock options and pur-
   chases under the employee stock
   purchase plan ...........................           --               --           447,404
 Foreign currency translation adjust-
   ments ...................................      (46,990)              --           (46,990)
 Net loss ..................................           --      (27,025,925)      (27,025,925)
                                              -----------    -------------    --------------
Balance, April 30, 1998 ....................     (130,870)     (33,196,065)        1,542,741
 Issuance of common stock related
   to exercise of stock options
   (unaudited) .............................           --               --            10,789
 Foreign currency translation
   adjustments (unaudited) .................      269,327               --           269,327
 Net loss (unaudited) ......................           --       (2,117,839)       (2,117,839)
                                              -----------    -------------    --------------
Balance, July 31, 1998 (unaudited) .........  $   138,457    $ (35,313,904)   $     (294,982)
                                              ===========    =============    ==============
</TABLE>
               See notes to the consolidated financial statements.

                                       F-6
<PAGE>


                 NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
                    YEARS ENDED APRIL 30, 1996, 1997 AND 1998
        (INFORMATION WITH RESPECT TO THE QUARTERS ENDED JULY 31, 1997 AND
                               1998 IS UNAUDITED)

     Versatility  Inc.  (the  "Company")  was incorporated as National Political
Resources,  Inc.,  in  the  District  of  Columbia in 1981 and merged into NPRI,
Inc.,  a  Virginia  corporation,  in  July  1991.  In  January  1996, NPRI, Inc.
reincorporated  in Delaware. The Company changed its name to Versatility Inc. in
June 1996.

     The Company is a provider of client/server  customer  interaction  software
that  enables  businesses  to  automate  and  enhance  their  telemarketing  and
teleselling capabilities.  The Company's products include software applications,
development and customization tools and optional software services.  The Company
also offers fee-based professional, consulting and maintenance services.

     In December 1996,  Versatility Inc. (the  "Company"),  completed an initial
public  offering of 2.2 million  shares of common stock at $15.00 per share.  In
addition,  in January 1997, the  underwriters in such public offering  exercised
their option to purchase an additional  189,000 shares of common stock at $15.00
per share. Of the additional shares purchased,  the Company issued 75,364 shares
and  certain   selling   stockholders   of  the  Company  sold  113,636  shares.
Simultaneous  with the closing of the initial public  offering,  all outstanding
shares of preferred stock were converted to common stock on a one-for-one basis.

1.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

     Accounting  Principles -- The financial  statements are prepared on a basis
consistent with U.S. generally accepted accounting principles.

     Basis  of  Presentation  of  Financial   Statements  --  The   accompanying
consolidated  financial  statements have been prepared on a going concern basis,
which contemplates the realization of assets and the satisfaction of liabilities
in the normal course of business.

     As shown in the financial statements, during the years ended April 30, 1998
and 1997,  the  Company  incurred  losses  of $27.0  million  and $7.9  million,
respectively.  As of April 30, 1998, the Company's current liabilities  exceeded
current assets by $765,000.  The Company believes that its cash on hand and cash
flow from  anticipated  operating  activities  may not be sufficient to meet its
ongoing  obligations  through the second  quarter of fiscal 1999.  Additionally,
certain  lawsuits  have been  filed  against  the  Company  (see Note 6) and the
National  Association of Securities  Dealers ("NASD")  suspended  trading of the
Company's common stock on the NASDAQ National Market,  and removed the Company's
common stock from listing on the National Market (see Note 6). Additionally, the
Company  expects  to incur  significant  amounts to defend  the  lawsuits  filed
against the Company.  As discussed in Note 5,  subsequent to April 30, 1998, the
Company was not in  compliance  with  certain  covenants  in its line of credit.
These  factors  among  others may  indicate  that the Company  will be unable to
continue as a going concern.

     The  financial  statements do not include any  adjustments  relating to the
recoverability  and  classification of recorded asset amounts or the amounts and
classification  of  liabilities  that might be  necessary  should the Company be
unable to continue as a going  concern.  The Company's  continuation  as a going
concern is dependent upon its ability to generate  sufficient  cash flow to meet
its obligations on a timely basis, to comply with the terms and covenants of its
financing  agreement,  to obtain  additional  financing or refinancing as may be
required, and ultimately to attain successful operations.

     In  addition  to  maintaining   continuing   contacts  with  the  Company's
customers,  management is continuing its efforts to obtain  additional  funding,
explore strategic alternatives, including a sale of the Company and reduce costs
so that the  Company can meet its  obligations  and  sustain  operations.  While
significant cost cutting measures have been initiated, there can be no assurance
that  the  Company  will  have  cash  flows   sufficient  to  meet  its  ongoing
obligations.  As discussed  in Note 5, the Company  entered into an amended loan
agreement  effective  April 30, 1998.  Subsequent to April 30, 1998, the Company
was not in  compliance  with  the  amended  credit  agreement.  The  Company  is
reviewing its strategic


                                       F-7

<PAGE>



alternatives, which include additional capital raising activities and evaluating
potential  corporate  partners.  If the  Company is unable to obtain  additional
financing  sufficient to meet its operating  needs, the Company will be required
to significantly reduce the scope of its operations, which would have a material
adverse effect on the Company's business.

     Interim Financial Statements -- The interim financial statements as of July
31, 1998 and for the three months ended July 31, 1997 and 1998 are unaudited. In
the  opinion of the  Company's  management,  the  interim  financial  statements
include  all  adjustments,  consisting  only of  normal  recurring  adjustments,
necessary for a fair  presentation of the results for the interim  periods.  The
interim  period  results of  operations  are not  necessarily  indicative of the
results for the entire year.

     Principles of Consolidation -- The financial statements include the results
of Versatility Inc., and its wholly owned subsidiaries,  NPRI Technologies, Ltd.
and  Versatility  (UK)  Limited.  All  significant   intercompany  accounts  and
transactions  have been  eliminated in  consolidation.  On April 30, 1996,  NPRI
Technologies,   Ltd.  was  dissolved,   and  its  operations  were  merged  with
Versatility  Inc. The Company  accounted  for its  investment  in Serenity  Real
Property Limited Partnership using the equity method (See Note 3).

     Cash and Cash  Equivalents -- For purposes of the Statements of Cash Flows,
the Company considers all highly liquid investments with an original maturity of
three months or less to be cash equivalents.  The Company's  investments consist
of money market accounts, commercial paper and corporate bonds.

     Estimates and  Assumptions -- The  preparation  of financial  statements in
conformity with generally accepted accounting  principles requires management to
make estimates and  assumptions  that affect the reported  amounts of assets and
liabilities at the date of the financial  statements and the reported amounts of
revenue and expenses  during the reported  period.  Actual  results could differ
from those estimates.

     Investments  -- The Company  accounts for  investments  in accordance  with
Statement of Financial  Accounting  Standards No. 115,  "Accounting  for Certain
Investments  in Debt and Equity  Securities"  (SFAS  115).  Under SFAS 115,  the
investments  are reported at amortized  cost and are classified as available for
sale. Fair value, which is based on quoted market prices,  approximates carrying
value. At April 30, 1996, the Company had no investments.

     As of April 30, 1998, the Company's investments consisted of the following:

<TABLE>
<CAPTION>
                                                    MATURITY OF SECURITIES
                                            ---------------------------------------
                                 AMORTIZED   WITHIN ONE   ONE TO FIVE   FIVE TO TEN
                                COST BASIS      YEAR         YEARS         YEARS
                               ------------ ------------ ------------- ------------
<S>                            <C>          <C>          <C>           <C>
       Treasury notes ........   $     --     $     --        $ --       $     --
       Municipal bonds .......    565,938      298,501        $ --        267,437
       Corporate bonds .......         --           --          --             --
                                 --------     --------        ----       --------
                                 $565,938     $298,501          --       $267,437
                                 ========     ========        ====       ========
</TABLE>

     Inventory -- Inventory consists of miscellaneous  marketing  collateral and
is stated at the lower of cost or market, on a first-in, first-out basis. During
FY98,  the  company  wrote off its  inventory  as a result of its  significantly
reduced operations.

     Capitalized  Software -- During the development of the  Versatility  Series
software,  the Company  capitalized  its  development  costs in compliance  with
Statement of Financial Accounting Standards No. 86, "Accounting for the Costs of
Computer  Software  to be Sold,  Leased or  Otherwise  Marketed."  The amount of
software  capitalized  totaled  $995,000 and,  beginning in November  1994,  was
amortized  over three years on a  straight-line  basis.  In connection  with two
major  implementations  of the  Versatility  Series  product in July  1995,  the
Company  decided  to add  features  and  functions  to  the  product  that  were
substantially  different  than those  included  in the  software  as  originally
capitalized.   Management   determined   that  these   features  and   functions
substantially  altered the content of the product,  effectively  eliminating any
remaining useful life of the capitalized asset.  Accordingly,  the Company wrote
off the remaining asset of $829,000 in the first quarter of fiscal 1996.


                                       F-8

<PAGE>



     Purchased  Software -- Purchased  software is amortized on a  straight-line
basis over the shorter of five years or the useful life of the asset.

     Property  and  Equipment  --  Property  and  equipment  are stated at cost.
Depreciation  on  property  and  equipment,  including  amortization  on capital
leases, is computed on a straight-line  basis over the estimated useful lives of
the assets,  ranging from three to ten years.  The  leasehold  improvements  are
depreciated over the shorter of the useful life of the assets or the term of the
related lease.  Repairs and  maintenance  are charged to operations as incurred.
Major improvements and betterments are capitalized.

     Impairment  of  Long-Lived  Assets -- The Company  reviews  its  long-lived
assets,  including  property  and  equipment  and  intangibles,  for  impairment
whenever events or changes in circumstances indicate that the carrying amount of
the  assets  may not be  fully  recoverable.  In  performing  an  evaluation  of
recoverability,  the estimated future  undiscounted net cash flows of the assets
are  compared to the assets'  carrying  amount to  determine  if a write down is
required.

     Deferred  Rent -- Deferred  rent  represents  the  effects of certain  rent
concessions  that are  amortized  over the life of the lease on a  straight-line
basis.

     Redeemable  Preferred  Stock -- The Company  accreted  the  increase in the
redemption  value of its Series A preferred  stock  through a charge to retained
earnings  through  December  13,  1996,  when the Series A  preferred  stock was
converted to common stock.

     Loss  Contingencies -- Accruals for loss contingencies are recorded when it
is probable  that a liability  has been incurred and the amount of the liability
can be reasonably estimated. Accruals are recorded for all costs associated with
the settling of certain  contingencies  (see Note 6).  Insurance and other third
party  recoveries are recorded when  realization is probable based on agreements
with such parties.

     Currency  Translation -- Assets and  liabilities  of the Company's  foreign
operations  are translated  into U.S.  dollars at the exchange rate in effect at
the balance sheet date and revenues and expenses are translated at average rates
in effect during the period. The unrealized currency  translation  adjustment is
reflected as a separate component of stockholders' equity on the balance sheet.

     Revenue  Recognition -- The Company's  revenue is derived  principally from
two  sources:  (i) product  license fees for the use of the  Company's  software
products and (ii) service fees for implementation,  maintenance,  consulting and
training related to the Company's  software  products.  The Company's  contracts
with its customers  often involve  significant  customization  and  installation
obligations.  In these  situations,  license revenue is recognized  based on the
percentage of completion  method,  which is based on the  achievement of certain
performance milestones as defined in the contracts. When the Company is under no
obligation to install or customize the software,  license  revenue is recognized
upon shipment,  as long as collection of cash is probable.  Service  revenue for
implementation,  consulting services and training is generally recognized as the
services are performed.  Revenue from maintenance services is recognized ratably
over the term of the service  agreement.  Amounts received in advance of revenue
recognition  are  classified  as deferred  revenues.  An allowance  for doubtful
accounts  receivable has been recorded,  which is considered  adequate to absorb
currently estimated bad debts and disputed amounts in these account balances.

     Revenue from hardware sales relating to the implementation of the Company's
VAX/VMS  application is included in license  revenue.  These hardware sales were
$1.0 million, $767,000 and $1.4 million for the years ended April 30, 1996, 1997
and 1998,  respectively.  Revenue from the sale of hardware is recorded based on
shipping to the customer.

     In October 1997, the AICPA issued SOP 97-2, "Software Revenue Recognition,"
which provides guidance in applying generally accepted accounting  principles in
recognizing  revenues on software  transactions  and  supercedes  SOP 91-1.  The
provisions of SOP 97-2 are effective  for the Company for  transactions  entered
into  after  April 30,  1998.  SOP 97-2  requires  revenues  earned on  software
arrangements  involving  multiple elements to be allocated to each element based
on  vendor  specific  objective  evidence  of the  relative  fair  values of the
elements. If a vendor does not have evidence of the fair value for all


                                       F-9

<PAGE>



elements in a multiple-element  arrangement, all revenue from the arrangement is
deferred  until such  evidence  exists or until all elements are  delivered.  In
addition,  SOP 97-2 requires that the Company have an executed  software license
agreement,  the  license fee be fixed and  determinable  and  collection  deemed
probable by management in order to record software license revenue.  The Company
currently  believes the adoption of SOP 97-2 will not have a material  impact on
its consolidated results of operations or financial position;  however,  because
implementation  guidelines for this standard have not yet been issued and a wide
range  of  potential  interpretations  are  being  discussed  by the  accounting
profession,  there can be no  assurance  that SOP 97-2 will not have a  material
impact  on  the  Company's  consolidated  results  of  operations  or  financial
position.  In March 1998,  the AICPA issued SOP 98-4 which defers the  effective
date of a provision of SOP 97-2. This provision currently has no material impact
to the Company.

     Income Taxes -- The Company  accounts for income taxes under the provisions
of Statement of Financial  Accounting  Standards No. 109, "Accounting for Income
Taxes" (SFAS 109).  SFAS 109 requires,  among other things,  using the liability
method of computing  deferred  income taxes.  A valuation  allowance is provided
when realization of deferred tax debits does not appear probable.

     Net Income  (loss) Per Share -- During  fiscal  1998,  the Company  adopted
Statement of Financial  Accounting  Standards  ("SFAS") No. 128,  "Earnings  Per
Share." SFAS No. 128 requires  the  presentation  of basic income per share and,
for companies with potentially  dilutive  securities,  such as options,  diluted
income per share.  Basic income per share is computed using the weighted average
number of  shares  of common  stock  outstanding.  Diluted  income  per share is
computed  using the weighted  average number of shares of common stock and, when
dilutive,  common  equivalent shares from options to purchase common stock using
the treasury  stock method.  The following  table sets forth the  computation of
basic and diluted income per share:

<TABLE>
<CAPTION>
                                                                 YEAR ENDED APRIL 30,
                                                   -------------------------------------------------
                                                        1996            1997              1998
                                                   -------------- ---------------- -----------------
<S>                                                <C>            <C>              <C>
Weighted average common shares ...................     4,000,000       5,241,621         7,461,101
Dilutive potential common shares .................            --              --                --
                                                       ---------       ---------         ---------
Shares used in diluted share computation .........     4,000,000       5,241,621         7,461,101
Net income (loss) available (attributable) to
 common shareholders .............................  $    568,870    $ (8,030,273)    $ (27,025,925)
Basic income (loss) per share ....................  $       0.14    $      (1.53)    $       (3.62)
Diluted income (loss) per share ..................  $       0.14    $      (1.53)    $       (3.62)

<CAPTION>
                                                         QUARTER ENDED JULY 31,
                                                   ----------------------------------
                                                          1997             1998
                                                   ----------------- ----------------
                                                              (UNAUDITED)
<S>                                                <C>               <C>
Weighted average common shares ...................       7,320,797        7,592,654
Dilutive potential common shares .................              --               --
                                                         ---------        ---------
Shares used in diluted share computation .........       7,320,797        7,592,654
Net income (loss) available (attributable) to
 common shareholders .............................   $  (3,653,027)    $ (2,117,839)
Basic income (loss) per share ....................   $       (0.50)    $      (0.28)
Diluted income (loss) per share ..................   $       (0.50)    $      (0.28)
</TABLE>

     The  dilutive  effect of options  for 0,  720,387  and  629,970  shares and
convertible  preferred  stock for  992,061,  992,061  and 0 shares  has not been
considered in the computation of diluted income (loss) per share in fiscal 1996,
1997 and 1998  because  such shares  would be  anti-dilutive.  In  applying  the
treasury  stock method,  for options  outstanding  during fiscal year 1996,  the
estimated  average fair value per share  approximated the exercise price for all
options.  As a result,  there is no  dilutive  effect of the  options for fiscal
1996.

     Non-cash  Transactions -- The Company acquired  $47,544,  $0 and $91,850 of
equipment   through   capital   leases  during  fiscal  1996,   1997  and  1998,
respectively.

     Concentration  of Credit Risk -- Financial  instruments  which  potentially
subject the Company to a  concentration  of credit risk  principally  consist of
accounts receivable. In fiscal 1996, two customers accounted for 25.7% and 22.2%
of the Company's  total  revenue,  respectively.  In fiscal 1997,  two customers
accounted for 34.6% and 10.4% of the Company's total revenue,  respectively, and
in fiscal 1998, two customers accounted for 22.1% and 16.5%, respectively. As of
April 30, 1997 and 1998, 60.7% and 43.7% of accounts receivable was concentrated
with three  customers.  The  Company  does not  require  collateral  on accounts
receivable  as  the  majority  of  the  Company's   customers  are  large,  well
established  companies.  The Company  provides  reserves  for  estimated  credit
losses.

     Stock Based  Compensation  -- The Company  grants stock options for a fixed
number of shares to employees with an exercise price not less than the estimated
fair value of the shares as determined by


                                      F-10

<PAGE>



the Board of  Directors  (prior to the initial  public  offering)  or the market
price of the stock at the date of grant.  The Company  accounts for stock option
grants in accordance  with APB Opinion No. 25,  "Accounting  for Stock Issued to
Employees".  In October 1995,  Statement of Financial  Accounting  Standards No.
123, "Accounting for Stock-Based  Compensation" (SFAS 123), was issued, which is
effective for fiscal years  beginning  after  December 15, 1995. As permitted by
SFAS 123, the Company  accounts for stock-based  compensation in accordance with
APB Opinion No. 25 and, accordingly,  recognizes  compensation expense for stock
option  grants only when the  exercise  price is less than the fair value of the
shares at the date of grant.  Pro forma net  income and pro forma  earnings  per
share  disclosures  are provided for employee stock option grants made in fiscal
1998 as if the fair-value-based method defined in SFAS 123 had been applied (see
Note 7).

     Reclassifications   --  Certain  amounts  previously   reported  have  been
reclassified to conform with current year presentation.

     New Accounting  Pronouncements  -- In June 1997,  SFAS No. 130,  "Reporting
Comprehensive  Income,"  was issued and  requires  that all items which meet the
definition of comprehensive  income be reported for the period in which they are
recognized.  Comprehensive income includes changes in the balances of items that
are reported  directly in a separate  component of  stockholders'  equity on the
consolidated  balance sheets, such as foreign currency  translation  adjustments
and unrealized gains or losses on available-for-sale securities. SFAS No. 130 is
effective  for fiscal years  beginning  after  December  15, 1997.  SFAS No. 130
requires minimum pension liability  adjustments,  unrealized gains and losses on
available for sale securities and foreign currency translation  adjustments,  to
be included in other  comprehensive  income.  During the quarters ended July 31,
1998 and 1997 other  comprehensive  income (loss) consisted primarily of foreign
currency   translation   adjustments  which  totalled  $269,327  and  $(46,990),
respectively (unaudited).

     In June 1997,  SFAS No. 131,  "Disclosures  about Segments of an Enterprise
and  Related  Information,"  was  issued  and  requires  that a public  business
enterprise  report  financial and descriptive  information  about its reportable
operating segments. Generally,  financial information is required to be reported
on the basis used  internally for evaluating  segment  performance  and resource
allocation.  SFAS No. 131 is effective for fiscal years beginning after December
15, 1997; however, disclosure is not required in interim financial statements in
the initial  year of adoption.  Accordingly,  the Company will make the required
disclosures  for the fiscal year  ending  April 30,  1999.  The Company is still
determining  the effect of adopting SFAS No. 131;  however,  management does not
anticipate that it will have a material impact.

     In March  1998,  the AICPA  issued SOP 98-1,  "Accounting  for the Costs of
Computer Software Developed or Obtained for Internal Use." The provisions of SOP
98-1 require that  certain  costs to develop or obtain  internal use software be
capitalized.  SOP 98-1 is effective for fiscal years  beginning  after  December
1998 and will be effective for the Company  beginning  May 1999.  The Company is
still determining the effect of adopting SOP 98-1; however,  management does not
anticipate  that it will have a material  impact on the  Company's  consolidated
results of operations or financial position.




                                      F-11

<PAGE>



2.   BUSINESS ACQUISITION

     Versatility  (UK) Limited was acquired by the Company during December 1995.
The  stockholders of the Company were the same  stockholders of Versatility (UK)
Limited,  with  proportionate  ownership in both  companies  being the same. The
acquisition was completed by exchanging  2,000,000 shares of common stock of the
Company for all of the  outstanding  capital stock of Versatility  (UK) Limited.
The shares of Versatility (UK) Limited were subsequently  retired.  The business
combination  has been  treated as an exchange  between  companies  under  common
control,  which is accounted for in a manner  similar to a pooling of interests.
Accordingly,  the consolidated financial statements for all periods prior to the
combination have been restated to reflect the combined operations.  Intercompany
transactions  have  been  eliminated.   Included  in  consolidated   results  of
operations  for the year ended April 30, 1996 are the  following  results of the
previously  separate  companies  for the period of May 1, 1995 to  December  31,
1995:

<TABLE>
<CAPTION>
                                                       VERSATILITY
                                                          (UK)      INTERCOMPANY   CONSOLIDATED
                                           COMPANY       LIMITED      ROYALTIES      AMOUNTS
                                        ------------- ------------ -------------- -------------
<S>                                     <C>           <C>          <C>            <C>
       Net Sales ......................  $6,688,983    $2,530,343    $ (571,361)   $8,647,965
       Income from operations .........     191,137       344,775            --       535,912
</TABLE>


3.   RELATED PARTY TRANSACTIONS

     Related  Party  Receivables  --  The  Company  has  the  following  current
receivables  from related  parties or affiliated  entities at April 30, 1997 and
1998 as follows:

<TABLE>
<CAPTION>
                                                     APRIL 30,
                                            ---------------------------
                                                1997           1998
                                            -----------   -------------
<S>                                         <C>           <C>
       Stockholder/Officer loan .........    $117,755      $  113,045
       Other ............................      35,626          94,421
                                             --------      ----------
                                              153,381         207,466
       Reserve ..........................          --        (113,045)
                                             --------      ----------
                                             $153,381      $   94,421
                                             ========      ==========
</TABLE>

     The stockholder/officer  loan accrues interest at the prime rate. The loans
and any interest accrued thereunder is payable on the earliest of (i) demand and
(ii) November 6, 1997. Included in the stockholder/ officer loan for fiscal 1997
and  1998  is  $4,740  and  $14,319,  respectively,  of  accrued  interest.  The
stockholder/  officer  loan was not paid as of  November  6,  1997 and went into
default during the third quarter of fiscal year 1998.  During the fourth quarter
of fiscal 1998, the officer resigned from the Company. A reserve was established
during the third quarter of fiscal 1998 due to the uncertainty of collection.

     The Company  leased  office space from  Serenity  Real  Properties  Limited
Partnership  (the  "Partnership").  The limited partners are stockholders in the
Company  and the  Company  was the general  partner.  Rent  expense  paid to the
Partnership  for  fiscal  1996,  1997  and  1998 was  $120,000,  $50,000  and $0
respectively.


SALE OF PARTNERSHIP INTEREST AND TERMINATION OF LEASE

     Prior to October 31,  1996,  the Company was the 1% general  partner of the
Partnership  of which Mr. Ronald R.  Charnock,  the Company's then President and
Chief  Executive  Officer,  Mr. Marcus W. Heth,  the Company's  then Senior Vice
President,  Technologies,  and Mr. Keith P. Roberts, the Company's then Director
of Product  Development,  were the limited partners holding the remaining 99% of
the partnership interests (the "Limited Partners"). The Partnership is the owner
of an office building in Alexandria,  Virginia (the  "Property"),  which was the
Company's  headquarters  until  October 1994 and which was leased by the Company
under a lease expiring in April 1997 and providing for monthly  rental  payments
of $10,000.  In addition,  the Company had  guaranteed a mortgage loan made by a
commercial bank to the Partnership, which had an outstanding balance of $614,000
at September  30,  1996.  This loan was also  guaranteed  by each of the Limited
Partners and was collateralized by a mortgage on the Property.


                                      F-12

<PAGE>



     On October 31, 1996, the Company sold its general  partnership  interest in
the Partnership,  for  consideration  equal to its capital account of $3,131, to
Serenity    L.L.C.,    whose    members   are   the   Limited    Partners    and
officers/stockholders of the Company. In connection with the sale of its general
partnership  interest in the Partnership,  the Company made to the Partnership a
loan of $519,305  evidenced by a Deed of Trust Note which bears  interest at the
same rate and is payable upon the earliest of (i) the sale of the Property, (ii)
demand by the Company  and (iii)  October  31,  1997.  The Deed of Trust Note is
collateralized  by a mortgage on the Property and is  guaranteed  by each of the
Limited  Partners.  The Partnership  used the proceeds of this loan to repay its
loan from the bank and  discharge  its mortgage on the  Property.  In connection
with these transactions,  the Partnership agreed to the termination of its lease
with the Company. The note receivable was repaid in the second quarter of fiscal
1998.

4.   ACCRUED LIABILITIES

     Accrued  liabilities  consisted  of the  following as of April 30, 1997 and
1998:

<TABLE>
<CAPTION>
                                                               APRIL 30,
                                                      ---------------------------
                                                          1997           1998
                                                      ------------   ------------
<S>                                                   <C>            <C>
       Accrued commissions and salaries ...........   $  511,676     $  360,453
       Accrued bonuses ............................      362,467             --
       Accrued payroll taxes and withholdings .          195,001        113,932
       Accrued vacation ...........................      289,034        259,399
       Sales, use and other taxes payable .........      654,788        475,498
       Class action settlement and related costs              --      1,465,000
       Other ......................................      324,068        321,474
                                                      ----------     ----------
                                                      $2,337,034     $2,995,756
                                                      ==========     ==========
</TABLE>
- ----------
Included  in accrued  liabilities  at April 30,  1998 are  amounts  accrued  for
employee severance costs of approximately $450,000.


5.   LINE OF CREDIT

     On August 28, 1996, the Company  obtained a $2.5 million  operating line of
credit from a bank for financing  accounts  receivable and working capital and a
$1.0 million equipment line of credit from the same bank to finance acquisitions
of property and equipment.  These lines of credit expired on August 5, 1997. The
Company entered into a new line of credit on October 29, 1997 which provided for
a $5 million operating line and a $2 million equipment lease line of credit. The
operating and equipment lines of credit accrued  interest at the prime rate plus
0.5% and 1.0%, respectively.  The weighted average interest rate for fiscal 1996
and  1997  was  9.1%  and  9.0%,   respectively.   The  lines  of  credit   were
collateralized  with a first priority security interest in all assets. The lines
of credit have  various  covenants,  including  limitations  on  disposition  of
assets.  The  Company  also  must  maintain  certain  financial  ratios  and  is
prohibited  from paying cash  dividends.  The Company was not in compliance with
various  covenants  through  April 28, 1998.  The amount  outstanding  under the
operating line plus accrued interest at April 30, 1998 was $5.3 million.

     On April 28,  1998,  the Company  entered  into an amendment of the line of
credit described above (effective April 30, 1998), which waived all instances of
non-compliance  and provided for the following terms: the $2.0 million equipment
line was canceled and the outstanding balance of $256,703 was transferred to the
operating line of credit.  The Company  permanently paid down the operating line
by $1.5 million to $3.8 million, subsequent to April 30, 1998, and agreed not to
borrow any additional amounts under the line.  Subsequent to April 30, 1998, the
Company  also  issued  100,000  warrants  convertible  into  common  stock at an
exercise price of $2.50 per share.  The line continues to be  collateralized  by
all of the  Company's  assets.  As a further  condition,  the Company  agreed to
permanently pay down the line upon receipt of any tax refunds resulting from the
Company's  net  operating  loss  carrybacks  and payments made in the year ended
April 30, 1998. It is  anticipated  that these amounts will total  approximately
$2.0


                                      F-13

<PAGE>



million.  The line matures on November 5, 1998.  The interest rate was increased
to prime plus 3.0% on the  amendment  date.  Subsequent  to April 30, 1998,  the
Company  was not in  compliance  with the  terms of the  amended  line of credit
agreement.


6.   COMMITMENTS AND CONTINGENCIES

     Operating  Leases  --  The  Company  leases  office  space,  equipment  and
automobiles  under  non-cancellable  operating leases expiring through 2004. The
leases for office  space have  abatements  that range from two to six months and
scheduled annual rent escalations of approximately  3%. None of the equipment or
automobile  agreements  contain unusual renewal or purchase options.  Total rent
expense for the years ended April 30,  1996,  1997 and 1998 was  $876,093,  $1.4
million and $2,264,610, respectively.

     As of April 30, 1998,  future  minimum  lease  payments  for the  operating
leases are as follows:

<TABLE>
<CAPTION>
            YEARS ENDING APRIL 30,
            ---------------------------
<S>                                                     <C>
            1999 ...................................    1,345,342
            2000 ...................................    1,241,709
            2001 ...................................    1,047,124
            2002 ...................................      794,985
            2003 ...................................      818,508
            Thereafter .............................    1,306,725
                                                        ---------
            Total ..................................   $6,554,393
                                                       ==========
</TABLE>

     Capital Leases -- The Company is obligated under capital leases for various
office  equipment.  As of April 30, 1998,  future minimum lease payments for the
capital leases are as follows:

<TABLE>
<CAPTION>
            YEARS ENDING APRIL 30,
            ----------------------
<S>                                                      <C>
            1999 ..................................       29,793
            2000 ..................................       33,147
            2001 ..................................       36,879
            2002 ..................................       11,056
            2003 ..................................           --
                                                          ------
            Total .................................      110,875
            Less: interest ........................      (10,380)
                                                         -------
            Present value of future minimum lease
             payments .............................    $ 100,495
                                                       =========
</TABLE>

     Legal  Proceedings  -- One of the  Company's  former Value Added  Resellers
(VAR's)  had filed a claim for  arbitration  (non-binding)  against  the Company
asserting, among other things, that the Company misrepresented the functionality
of its products and  wrongfully  terminated the VAR's  reseller  agreement,  and
claiming not less than $1.0 million in damages. The Company defended this action
in  arbitration  proceedings.  In April,  1997,  the  arbitration  panel awarded
$267,000 in net damages to the  plaintiff in the  proceedings.  The  arbitration
panel's  decision  was  appealed.  In  August  1997,  the  Company  settled  the
litigation  with the former VAR for  $250,000.  The Company  recorded a one-time
charge in the  quarter  ending  July 31,  1997  related to this  litigation  for
$500,000,  which  includes  the  settlement  charge and other costs and expenses
associated with defending the litigation.

     Between  March  6,  1998  and  April 8, 1998 the Company and certain of its
current  and  former  officers and directors, among others, were sued in various
putative  securities  class  action  cases  filed  in the United States District
Court  for  the  Southern  District  of  New York and the United States District
Court  for the Eastern District of Virginia, as follows: Thomas Esposito, et al,
v.  Versatility, Inc. et al. (S.D.N.Y.); Thomas K. Doyle v. Versatility, Inc. et
al.  (E.D.  Va);  and  Steven  Bowen  v.  Versatility,  Inc.  et  al. (S.D.N.Y.)
(together  "the  putative  class  actions").  Collectively,  the  putative class
actions  asserted  claims  under Sections 11, 12(2), and 15 of Securities Act of
1933 and Section 10(b) and 20(a) of the


                                      F-14

<PAGE>



Securities Exchange Act of 1934 for alleged  misrepresentations and omissions in
connection  with the SEC public filings and other public  statements made by the
Company.  Among other  allegations,  each of the putative class actions  alleged
that  the  Company  misrepresented  its  financial  results  and its  accounting
practices  during  the  period of  December  12,  1996  through  March 12,  1998
including in the  Company's  IPO  Prospectus.  The  complaints in certain of the
putative class actions also asserted, among other allegations,  that the Company
and certain of other  defendants made  misrepresentations  in the IPO Prospectus
and  thereafter   regarding  the  performance   capabilities  of  the  Company's
CallCenter product.

     Versatility  reached a settlement in principle  with the  plaintiffs in all
six putative  securities  class action  lawsuits  currently  pending against the
Company on July 9, 1998.  The  settlement in principle is  conditioned  upon the
execution and filing with the Court of a definitive  agreement of settlement and
final Court approval.

     Under the proposed  settlement,  the class actions would be dismissed and a
settlement  fund  would  be  created  for  the  members  of the  proposed  class
consisting of $3.5 million in cash, which represents proceeds from Versatility's
directors'  and  officers'  liability  insurance  and related  recoveries by the
Company. In addition, as part of the settlement,  an aggregate of 350,000 shares
of  Versatility  Common  Stock  will be  transferred  to the  Company by certain
defendants  other than the Company in  settlement  of the claims  against  them.
Thereafter,  the Company will issue  750,000  shares of its Common Stock for the
benefit of the  proposed  plaintiff  class,  350,000  shares of which will be in
substitution of shares provided by those certain defendants in settlement of the
claims against them. The Company has accrued  liabilities of approximately  $1.5
million  (net of third  party  recoveries)  at April  30,  1998  related  to the
settlement.

     Since March,  1998 the Company has been responding to informal requests for
information from the Commission  relating to certain of the Company's  financial
matters.  In May, 1998,  the Company was advised by the  Commission  that it had
obtained a formal order of investigation  so that,  among other matters,  it may
utilize  subpoena  powers to obtain  information  relevant to its  inquiry.  The
Commission  has and may in the  future  utilize  its  subpoena  powers to obtain
information  from various  officers,  directors and employees of the Company and
from persons not presently  associated with the Company. If, after completion of
its  investigation,   the  Commission  finds  that  violations  of  the  federal
securities  laws have occurred the Commission has the authority to order persons
to cease and desist from  committing or causing such  violations  and any future
violations.  The Commission may also seek  administrative and criminal fines and
penalties and injunctive  relief. The Department of Justice has the authority in
respect  of civil and  criminal  matters.  There can be no  assurance  as to the
timeliness  of the  completion  of the  investigation  or as to the final result
thereof,   and  no  assurance  can  be  given  that  the  final  result  of  the
investigation  will not have a  material  adverse  effect  on the  Company.  The
Company is cooperating fully with the investigation,  and has responded and will
continue  to  respond  to  requests  for  information  in  connection  with  the
investigation.

     A former  employee had sued the Company for  approximately  $1,200,000  for
alleged breaches of contract amongst other claims. This action was settled as of
April 30, 1998 by execution of a written settlement agreement and mutual general
release  whereby the Company  agreed to pay $120,000  ($50,000  immediately  and
$70,000 in seven equal monthly  installments).  The settlement was accrued as of
April 30, 1998.

     In addition,  the Company is a party to various  legal  proceedings  in the
normal course of business,  consisting of contract issues and employee  matters,
which outcome cannot be ascertained at this time (the more  significant of which
are described below). Taken together or individually,  an adverse outcome on the
results of these  suits,  may have a materially  adverse  impact on the Company.
Because the outcome of these matters  cannot be  ascertained  at this time,  the
Company has not recorded any significant  accruals related to these matters. The
more significant of these matters are as follows:

     o    A former  customer  is  seeking  damages in excess of  $1,000,000  for
          alleged  breaches  of  contract  and  warranties,  as well as  alleged
          misrepresentations.  On April 16, 1998,  the Company  filed a response
          denying the allegations and counter-claiming for damages in excess of


                                      F-15

<PAGE>



          $400,000  for  breach of  contract.  On August  14,  1998 the  Company
          reached an agreement and settled this  litigation  for  $100,000.  The
          Company  recorded the settlement  costs in the first quarter of fiscal
          1999.

     o    A customer  of a  Versatility  reseller  has sued for  damages  for an
          amount not less than $1,000,000.  In December 1997, the District Court
          dismissed the action. In February 1998, essentially the same claim was
          made in a different  District Court. The outcome of this matter cannot
          be ascertained at this time.


7.   BENEFIT PLANS

     401(k)  Plan.  The Company has a savings and  investment  plan (the "Plan")
which covers employees of the Company and that qualifies under section 401(k) of
the Internal Revenue Code. All full-time employees who are at least 21 years old
and have  completed at least six months of service are eligible to  participate.
Under the terms of the Plan,  employees may defer a portion of their salaries as
employee  contributions.  A discretionary  corporate  contribution is determined
annually.  The Company made contributions of $44,191 and $124,618 in fiscal 1997
and 1998,  respectively.  No  contributions  were made in fiscal 1996.  Employee
contributions   are   vested   immediately;   however,   discretionary   Company
contributions  are 100% vested  upon three years of service.  The Company is not
obligated under any other post retirement benefit plans.

     Stock Option Plans.  The 1996 Stock Option Plan (the "1996 Plan")  provides
for the granting of incentive and  nonqualified  stock options to purchase up to
750,000  shares of common  stock.  The option  price must be equal to or greater
than the fair market  value at the date of grant.  Options are granted for terms
of up to ten years and most are exercisable in cumulative  annual  increments of
20% each year, with the first 20% becoming  exercisable  upon the date of grant.
The 1996 Plan  superceded the 1995 Employee Plan (the  "Employee  Plan") and the
1995 Incentive Plan (the "Incentive Plan") (collectively, the "1995 Plans"), and
on September 30, 1996 the Board of Directors  determined that no further options
would be granted under the 1995 Plans.

     Information regarding the Company's stock option plans is summarized below:

<TABLE>
<CAPTION>
                                                                  1995 PLANS                           1996 PLAN
                                                           ------------------------            -------------------------
                                                  EMPLOYEE PLAN            INCENTIVE PLAN
                                             ------------------------ ------------------------
                                                            WEIGHTED                 WEIGHTED                  WEIGHTED
                                                             AVERAGE                  AVERAGE                  AVERAGE
                                                 NUMBER     EXERCISE      NUMBER     EXERCISE      NUMBER      EXERCISE
                                              OUTSTANDING     PRICE    OUTSTANDING     PRICE    OUTSTANDING     PRICE
                                             ------------- ---------- ------------- ---------- ------------- -----------
<S>                                          <C>           <C>        <C>           <C>        <C>           <C>
May 1, 1995 options outstanding ............          --    $    --           --     $    --            --    $     --
 Granted ...................................     228,758       0.80       62,569        0.80            --          --
 Exercised .................................          --         --           --          --            --          --
 Cancelled .................................          --         --           --          --            --          --
                                                 -------    -------       ------     -------            --    --------
April 30, 1996 options outstanding .........     228,758       0.80       62,569        0.80            --          --
 Granted ...................................          --         --           --          --       139,000       10.50
 Exercised .................................     (29,194)      0.80         (746)       0.80            --          --
 Cancelled .................................          --         --           --          --            --          --
                                                 -------    -------       ------     -------       -------    --------
April 30, 1997 options outstanding .........     199,564    $  0.80       61,823     $  0.80       139,000    $  10.50
                                                 =======    =======       ======     =======       =======    ========
 Granted ...................................          --         --           --          --       460,894       11.50
 Exercised .................................    (115,134)      0.80       (6,477)       0.80       (17,125)      10.97
 Cancelled .................................      (5,640)      0.80      (17,146)       0.80      (254,789)      10.38
                                                --------    -------      -------     -------      --------    --------
April 30, 1998 options outstanding .........      78,790    $  0.80       38,200     $  0.80       327,980    $  10.73
                                                ========    =======      =======     =======      ========    ========
Exercisable as of April 30, 1996 ...........     228,758    $  0.80       12,514     $  0.80            --    $     --
                                                ========    =======      =======     =======      ========    ========
Exercisable as of April 30, 1997 ...........     199,564    $  0.80       24,282     $  0.80        32,300    $  10.50
                                                ========    =======      =======     =======      ========    ========
Exercisable as of April 30, 1998 ...........      78,790    $  0.80       22,240     $  0.80       106,556    $  11.17
                                                ========    =======      =======     =======      ========    ========
Available for future grant .................          --                      --                   404,895
                                                ========                 =======                  ========
</TABLE>

                                      F-16

<PAGE>



     Options to  purchase  320,000  shares of Common  Stock  were  granted to an
officer on January 17,  1996.  These  options  are not part of the above  plans.
These stock options vested immediately with an exercise price of $.80 per share,
which was  determined  by the Board of  Directors  of the Company to be the fair
market value. 135,000 of these options were exercised as of April 30, 1998.

     Pursuant to the 1996 Stock  Option  Plan,  the Company  granted  options to
purchase 550,750 shares of Common Stock to employees,  effective May 8, 1998. In
addition,  options to purchase  25,000  shares of Common  Stock were issued to a
Director of the Company on May 8, 1998.

     In April 1998, the Board of Directors approved the 1998 Non-Qualified Stock
Option Plan. The Plan provides for the granting of  non-qualified  stock options
to  purchase  up to  1,250,000  shares  of Common  Stock.  Options  to  purchase
1,107,000 shares of common stock were issued on May 8, 1998.

     1996 Employee  Stock  Purchase  Plan.  On September 30, 1996,  the Board of
Directors  adopted the 1996 Employee  Stock  Purchase  Plan (the "1996  Purchase
Plan").  The 1996  Purchase Plan took effect on May 1, 1997 and provides for the
issuance of a maximum of 100,000 shares of common stock.  The 1996 Purchase Plan
will enable  eligible  employees to purchase common stock at 85% of the lower of
the fair market value of the Company's common stock on the first day or the last
day of each six-month  purchase  period 10,279 Shares have been purchased  under
the 1996 Purchase Plan as of April 30, 1998.

     The Company has computed the pro forma disclosures  required under SFAS 123
for all stock  options  granted  as of April 30,  1998  using the  Black-Scholes
option pricing model  prescribed by SFAS 123. The weighted average fair value at
date of grant for  options  granted  during  fiscal  1997 and 1998 was $5.96 and
$6.51, respectively.

     The  assumptions  used and the weighted  average  information for the years
ended April 30, 1997 and 1998 are as follows:

<TABLE>
<CAPTION>
                                                 1997          1998
                                             -----------   ------------
<S>                                          <C>           <C>
       Risk-free interest rates ..........    6.0%          6.0%
       Expected dividend yield ...........    0.0%          0.0%
       Expected lives ....................   3.5 years     3.5 years
       Expected volatility ...............   75.0%         75.0%
</TABLE>

     Stock options outstanding and exercisable at April 30, 1998 follows:

<TABLE>
<CAPTION>
                                          OPTIONS OUTSTANDING              OPTIONS EXERCISABLE
                                   ----------------------------------   -------------------------
                                     REMAINING                                           WEIGHTED
                                    CONTRACTUAL         WEIGHTED                         AVERAGE
 EXERCISE PRICE        NUMBER         LIFE IN       AVERAGE EXERCISE        NUMBER       EXERCISE
      RANGE         OUTSTANDING        YEARS              PRICE          EXERCISABLE      PRICE
- ----------------   -------------   -------------   ------------------   -------------   ---------
<S>                <C>             <C>             <C>                  <C>             <C>
$   0.80              301,990            7.75           $  0.80            286,030      $  0.80
$  10.50               63,240            8.42           $ 10.50             35,677      $ 10.50
$  11.50              264,740            9.08           $ 11.50             70,879      $ 11.50
</TABLE>

     The effect of applying SFAS 123 would be as follows:

<TABLE>
<CAPTION>
                                                        1996             1997                1998
                                                   -------------   ----------------   -----------------
<S>                                                <C>             <C>                <C>
       Pro forma net income (loss) .............     $ 459,933       $ (8,263,561)      $ (28,611,004)
       Pro forma net income available (attribut-
        able) to common shareholders per
        share ..................................     $    0.08       $      (1.61)              (3.83)
</TABLE>

     Compensation  expense for shares issued under the employee  stock  purchase
plan has not been given effect as the amount is not material.


                                      F-17

<PAGE>



8.   INCOME TAXES

     The  provision  for income  taxes is  computed  based on pretax  accounting
income for April 30, 1996, 1997 and 1998.  Deferred income taxes include the tax
effects of temporary  differences  between pretax  accounting income and taxable
income. For April 30, 1998 the Company incurred losses in accounting and taxable
income,  giving  rise to a taxable net  operating  loss of  approximately  $27.4
million.  The Company will have federal net operating  loss  carryforwards  from
April 30, 1998 of  approximately  $4.2 million  after  relevant  loss  carryback
claims.  These losses will expire in 2013.  In  addition,  the Company will have
State  operating loss  carryforwards  of  approximately  $4.2 million which will
expire beginning in 2003.

     The  provision  for  income taxes at April 30, 1996, 1997 and 1998 consists
of the following:

<TABLE>
<CAPTION>
                                                              1996            1997         1998
                                                         -------------   --------------   -----
<S>                                                      <C>             <C>              <C>
       Current provision (benefit):
        Federal ......................................    $  284,641       $ (330,285)     $--
        Foreign ......................................        78,520          104,777       --
        State ........................................        51,229          (97,316)      --
                                                          ----------       ----------      ---
          Total current provision (benefit) ..........       414,390         (322,824)      --
                                                          ----------       ----------      ---
       Deferred provision:
        Federal ......................................      (175,496)              --       --
        Foreign ......................................            --               --       --
        State ........................................       (31,585)              --       --
                                                          ----------       ----------      ---
          Total deferred provision (benefit) .........      (207,081)              --       --
                                                          ----------       ----------      ---
       Total provision (benefit) for income taxes         $  207,309       $ (322,824)     $--
                                                          ==========       ==========      ===
</TABLE>

     The approximate tax effects of each type of temporary  difference that gave
rise to the Company's deferred tax assets and liabilities are as follows:

<TABLE>
<CAPTION>
                                                          1996              1997              1998
                                                     --------------   ---------------   ----------------
<S>                                                  <C>              <C>               <C>
       Deferred tax assets:
        Vacation expense .........................     $   70,309      $     89,858      $      80,642
        Bad debt reserve .........................         59,929           290,907            182,050
        Deferred rent ............................         84,233           129,712            162,772
        Deferred revenue .........................             --           305,315            177,605
        Accelerated depreciation and other .......             --            37,241             82,915
        Net operating loss carryforward- fed-
          eral & state ...........................             --         1,762,946         11,055,961
        Foreign tax credit carryforward ..........             --            35,708             35,708
        General business credit carryforward .....             --           215,279            215,279
        AMT tax credit carryforward ..............             --            45,023             45,023
        Other ....................................             --                15                 --
                                                       ----------      ------------      -------------
        Total deferred tax assets ................        214,471         2,912,004         12,037,955
                                                       ==========      ============      =============
       Deferred tax liabilities:
        Accelerated depreciation and other .......        333,634                --                 --
                                                       ----------      ------------      -------------
        Total deferred tax liabilities ...........        333,634                --                 --
                                                       ----------      ------------      -------------
        Valuation allowance ......................             --        (2,912,004)       (12,037,955)
                                                       ----------      ------------      -------------
        Net deferred tax liabilities .............     $ (119,163)     $         --      $          --
                                                       ==========      ============      =============
</TABLE>


                                      F-18

<PAGE>



     The provision for income taxes differs from the amount computed by applying
the  statutory  U.S.  Federal  income tax rate to income loss before  taxes as a
result of the following:

<TABLE>
<CAPTION>
                                                              1996           1997            1998
                                                           ----------   -------------   -------------
<S>                                                        <C>          <C>             <C>
       U.S. Federal statutory rate .....................       34.0%         (34.0)%         (34.0)%
       State income taxes, net of Federal in-
        come tax benefit ...............................        4.0          ( 0.7)             --
       Impact of foreign earnings and taxes ............      ( 1.7)           1.2              --
       General business credits ........................         --             --              --
       Benefit from foreign sales corporation ..........      (13.4)         ( 2.0)             --
       Valuation Allowance .............................         --           34.7            34.0
       Other ...........................................        1.0          ( 3.1)             --
                                                              -----          -----           -----
       Effective tax rate ..............................       23.9%         ( 3.9)%            --
                                                              =====          =====           =====
</TABLE>


9.   BUSINESS SEGMENT AND GEOGRAPHIC AREA INFORMATION

     Geographic  Area  Information  -- The  Company  operates  in  one  industry
segment, the development and marketing of computer software programs and related
services.  The Company  markets its products  worldwide  and  operations  can be
grouped  into two  main  geographic  areas.  Pertinent  financial  data by major
geographic area is summarized below.

<TABLE>
<CAPTION>
                                                                                   ELIMINATIONS
                                                                                    AND OTHER
                                                UNITED                              CORPORATE
                                                STATES         UNITED KINGDOM        EXPENSES        CONSOLIDATED
                                           ----------------   ----------------   ---------------   ---------------
<S>                                        <C>                <C>                <C>               <C>
Years ending April 30,:
1996 ...................................
 Revenue ...............................    $  14,241,435        $2,991,493       $   (697,656)     $  16,535,272
 Income from operations ................        5,250,464         1,060,603         (5,450,028)           861,039
 Identifiable assets ...................        9,518,498           112,564                 --          9,631,062

1997:
 Revenue ...............................    $  14,988,383        $3,576,683           (256,454)     $  18,308,612
 Income (loss) from operations .........       (2,072,077)          270,548         (6,779,557)        (8,581,086)
 Identifiable assets ...................       35,535,826         1,554,134                 --         37,089,960

1998:
 Revenue ...............................    $  13,435,238        $6,065,000       $   (347,682)     $  19,152,556
 Income (loss) from operations .........      (17,821,970)         (656,408)        (9,003,363)       (27,481,741)
 Identifiable assets ...................       15,189,795           612,683                 --         15,802,478
</TABLE>

     The Company  charges a royalty to  Versatility  (UK)  Limited for  software
sales of the Company's products sold by Versatility (UK) Limited. The royalty is
intended to cover primarily software  development expense and marketing expense.
Versatility (UK) Limited  reflects the royalty as a cost of revenue.  For fiscal
1996,  1997  and  1998  the  royalty  was  $697,656,   $256,454,   and  $387,801
respectively.  These  amounts  were  eliminated  in  consolidation  and  are not
reflected in the revenue and income from operations amounts above.

     Included in United States  revenue is, $3.8 million,  $6.4 million and $1.4
million of export  revenue for fiscal  1996,  1997 and 1998,  respectively.  For
fiscal 1996 and 1997,  $2.1  million and $3.8  million of United  States  export
sales were  generated in the United  Kingdom,  with the remaining  sales in both
fiscal 1995,  1996 and 1997  generated in Canada and Mexico.  Included in United
Kingdom revenue is $527,681, $1.3 million and $2.1 million of export revenue for
fiscal 1996, 1997 and 1998, respectively,  which was mainly generated in Western
Europe, exclusive of the United Kingdom.


                                      F-19

<PAGE>



     Significant  customers  -- The Company  had the  following  customers  with
revenue in excess of 10%:

<TABLE>
<CAPTION>
                                  1996         1997         1998
                               ----------   ----------   ----------
<S>                            <C>          <C>          <C>
       Customer A ..........       25.7%        34.6%        22.1%
       Customer B ..........       22.2%        10.4%        16.5%
</TABLE>


10.  INTEREST INCOME (EXPENSE), NET

     Interest  income  (expense),  net  includes  interest  income  of  $66,643,
$544,096, and $816,590 in fiscal 1996, 1997 and 1998, respectively, and interest
expense  of  $63,503,  $140,107  and  $360,765  in  fiscal  1996,  1997 and 1998
respectively.


11.  SUBSEQUENT EVENTS

     On August 20,  1998,  the Company  entered  into an  Agreement  and Plan of
Merger (the "Merger Agreement") with Oracle Corporation,  a Delaware corporation
("Oracle"), and AQX Acquisition Corporation, a Delaware corporation and a wholly
owned subsidiary of Oracle (the "Purchaser"), which provides for the merger (the
"Merger")  of the  Purchaser  with  and  into  the  Company,  with  the  Company
continuing as the surviving corporation (the "Surviving Corporation").  Pursuant
to the terms of the Merger  Agreement,  at the effective time of the Merger (the
"Effective Time"), (i) each share of Common Stock, par value $0.01 per share, of
the Company (the "Common Stock") outstanding  immediately prior to the Effective
Time (other than shares held by the Company, the Purchaser or Oracle (which will
be  cancelled)  and shares for which  appraisal  rights  under  Delaware law are
perfected)  will be  converted  into a right to  receive a cash  payment  in the
amount of $1.50 per share and (ii) each share of Common Stock,  par value $0.001
per share,  of the Purchaser  outstanding  prior to the  Effective  Time will be
converted  into the right to receive  one share of the common  stock,  par value
$0.01 per share, of the Surviving Corporation.

     The closing of the Merger is subject to a number of  conditions  precedent,
including,  (i) the  receipt  of all  required  government  approvals,  (ii) the
approval of the Merger by the  stockholders of the Company,  (iii) the retention
of certain  key  employees  of the  Company,  (iv) the  receipt  of final  court
approval of the  settlement of the putative  securities  class actions and other
matters as set forth in the Merger Agreement.

     In  connection  with the  Merger  Agreement,  the  Company  entered  into a
Technology  License  Agreement,  which was  amended  by  Amendment  No. 1 to the
License Agreement dated September 10, 1998 (as amended, the "License Agreement")
with  Oracle  whereby  the  Company  agreed to grant to  Oracle an  irrevocable,
non-exclusive  license of the Company's computer software and related technology
(the  "Technology").  As payment  for the  license  granted  Oracle will pay the
Company  a  sublicense  fee  equal to 30% of the net fees  Oracle  receives  for
sublicenses of the  Technology  until the earlier of (i) six years from the date
of the  License  Agreement  and  (ii)  the  payment  by  Oracle  of a  total  of
$12,000,000.  Additionally,  Oracle has partially prepaid and will prepay to the
Company  $2,000,000  of  sublicense  fees in three  equal  monthly  installments
commencing on September 1, 1998.

     In connection with the Merger  Agreement,  the Company,  Oracle and Silicon
Valley Bank,  a  California  chartered  bank (the  "Bank"),  entered into a Loan
Modification,   Consent  and  Forbearance   Agreement  (the  "Loan  Modification
Agreement") whereby,  pursuant to the terms of the Loan Modification  Agreement,
the Bank,  subject to certain  conditions,  agreed to forebear  from  exercising
certain remedies  available to it as a result of the Company's existing defaults
under the loan  agreements  with the Bank until the earlier of December 31, 1998
and the  consummation  of the Merger.  The Bank's  continuing  forbearance  will
terminate upon the termination of the Merger Agreement.

     On August 14,  1998,  the  Company  reached  an  agreement  concerning  the
litigation  with a former  customer (see Note 6). The litigation was settled for
$100,000.  The Company  recorded the  settlement  costs in the first  quarter of
fiscal 1999 (unaudited).


                                      F-20

<PAGE>



                                                                      APPENDIX A

                          AGREEMENT AND PLAN OF MERGER

     THIS  AGREEMENT AND PLAN OF MERGER (this  "Agreement"),  dated as of August
20,  1998,  is  entered  into  by  and  among  Oracle  Corporation,  a  Delaware
corporation ("Parent"),  AQX Acquisition Corporation, a Delaware corporation and
a wholly owned subsidiary of Parent (the  "Purchaser"),  and Versatility Inc., a
Delaware corporation (the "Company").


                                    RECITALS

     A. The  Boards  of  Directors  of the  Company  and the  Purchaser  deem it
advisable and in the best interests of the stockholders of such  corporations to
effect the merger (the "Merger") of the Purchaser with and into the Company, all
pursuant  to  this  Agreement  and  in  accordance  with  the  Delaware  General
Corporation Law (the "DGCL").

     B.  As  a  condition  and  inducement  to  Parent's  and  the   Purchaser's
willingness  to enter into this  Agreement,  upon the  execution and delivery of
this  Agreement,  (i) Ronald R. Charnock,  Marcus Heth,  Keith  Roberts,  Edison
Venture Fund, Noro Mosley Partners and Ernie Connon are simultaneously  entering
into and delivering  support agreements in the form attached hereto as Exhibit A
(collectively,  the "Support  Agreements"),  and (ii) the Company and Parent are
entering into a license agreement (the "License Agreement") in the form attached
hereto as Exhibit B.

   The parties hereby agree as follows:


                                    ARTICLE I

                                   THE MERGER


     1.1  MERGER.

          (a) At the  Effective  Time (as defined in Section  1.1(b)  below) and
     subject to the terms and conditions  hereof and the provisions of the DGCL,
     the Purchaser  will be merged with and into the Company in accordance  with
     the DGCL, the separate existence of the Purchaser shall thereupon cease and
     the Company shall  continue as the surviving  corporation  (the  "Surviving
     Corporation").  The  Purchaser  and the Company are  sometimes  hereinafter
     referred to collectively as the "Constituent Corporations."

          (b) Subject to the terms and  conditions  hereof,  the Merger shall be
     consummated as promptly as practicable after the Stockholders'  Meeting (as
     defined in Section 4.2), if any, by duly filing a certificate of merger, in
     such form as is required by, and executed in accordance  with, the relevant
     provisions  of the DGCL.  The Merger shall be effective at such time as the
     certificate  of merger is duly  filed  with the  Secretary  of State of the
     State of Delaware in  accordance  with the DGCL or at such later time as is
     specified in the  certificate of merger (the  "Effective  Time").  Prior to
     such  filing,  a closing  shall  take place at the  offices of Venture  Law
     Group,  A  Professional  Corporation,  2800 Sand  Hill  Road,  Menlo  Park,
     California,  or at such other place as the  parties  shall  agree,  for the
     purpose  of  confirming  the  satisfaction  or  waiver  of  the  conditions
     contained in Article VI hereof.  The date on which such closing shall occur
     is referred to herein as the "Closing Date."

          (c) The separate corporate  existence of the Company, as the Surviving
     Corporation,  with all its purposes,  objects, rights, privileges,  powers,
     certificates and franchises,  shall continue  unimpaired by the Merger. The
     Surviving Corporation shall succeed to all the properties and assets of the
     Constituent  Corporations  and to all  debts,  choses in  action  and other
     interests  due or belonging to the  Constituent  Corporations  and shall be
     subject to and responsible for all the debts, liabilities and duties of the
     Constituent  Corporations  with the effect set forth in Section  259 of the
     DGCL.

     1.2 CONVERSION OF SHARES. At the Effective Time and by virtue of the Merger
and without  any action on the part of the  holders of the capital  stock of the
Constituent Corporations:


                                       A-1

<PAGE>



          (a) Each  share of Common  Stock of the  Company,  par value  $.01 per
     share (the "Common Stock") issued and outstanding  immediately prior to the
     Effective Time  (collectively,  the "Shares")  (other than (i) Shares to be
     canceled  pursuant to Section 1.2(b) below and (ii)  Dissenting  Shares (as
     defined in Section  1.4)) shall be  converted  into the right to receive in
     cash an amount per Share equal to $1.50 (the "Merger Price");

          (b) Each  Share held in the  treasury  of the  Company  and each Share
     owned by Parent, the Purchaser or the Company, or by any direct or indirect
     wholly  owned  subsidiary  of any of them,  shall be  canceled  and retired
     without payment of any consideration therefor; and

          (c) Each share of common  stock,  par value  $0.001 per share,  of the
     Purchaser  issued and outstanding  immediately  prior to the Effective Time
     shall be converted into one validly  issued,  fully paid and  nonassessable
     share of  common  stock,  par  value  $0.01  per  share,  of the  Surviving
     Corporation.


     1.3  EXCHANGE OF CERTIFICATES.

          (a) From and after the  Effective  Time, a bank or trust company to be
     designated by Parent shall act as exchange agent (the "Exchange  Agent") in
     effecting the exchange of the Merger Price for certificates  which prior to
     the Effective  Time  represented  Shares and which as of the Effective Time
     represent  the right to  receive  the Merger  Price  (the  "Certificates").
     Promptly  after the Effective  Time,  the Exchange Agent shall mail to each
     record  holder  of  Certificates  a  form  of  letter  of  transmittal  and
     instructions  for use in surrendering  such  Certificates and receiving the
     Merger Price  therefor in a form approved by Parent and the Company.  At or
     prior to the Effective  Time, the Purchaser shall deposit in trust with the
     Exchange Agent  immediately  available funds in an amount sufficient to pay
     the  Merger  Price for all such  Shares to the  Company's  stockholders  as
     contemplated  by this Section 2.3. Upon the  surrender of each  Certificate
     and the issuance and delivery by the Exchange Agent of the Merger Price for
     the Shares represented thereby in exchange therefor,  the Certificate shall
     forthwith be canceled. Until so surrendered and exchanged, each Certificate
     shall represent solely the right to receive the Merger Price for the Shares
     represented thereby,  without any interest thereon.  Upon the surrender and
     exchange  of such an  outstanding  Certificate,  the holder  thereof  shall
     receive the Merger Price multiplied by the number of Shares  represented by
     such Certificate,  without any interest thereon.  If any cash is to be paid
     to a name other than that in which the Certificate  surrendered in exchange
     therefor is registered, it shall be a condition to such payment or exchange
     that the  person  requesting  such  payment  or  exchange  shall pay to the
     Exchange  Agent  any  transfer  or other  taxes  required  by reason of the
     payment of such cash to a name other than that of the registered  holder of
     the  Certificate  surrendered,  or  such  person  shall  establish  to  the
     satisfaction  of the  Exchange  Agent that such tax has been paid or is not
     applicable.  Notwithstanding the foregoing,  neither the Exchange Agent nor
     any party hereto shall be liable to a holder of  Certificates  for any part
     of the  Merger  Price  payments  made  to a  public  official  pursuant  to
     applicable abandoned property, escheat or similar laws.

          (b) Promptly  following the first  anniversary of the Effective  Time,
     the  Exchange  Agent shall  return to the  Surviving  Corporation  all cash
     relating to the transactions described in this Agreement,  and the Exchange
     Agent's duties shall  terminate.  Thereafter,  each holder of a Certificate
     may surrender such Certificate to the Surviving Corporation and (subject to
     applicable  abandoned  property,  escheat  and  similar  laws)  receive  in
     exchange  therefor the Merger  Price for such Shares,  without any interest
     thereon, but shall have no greater rights against the Surviving Corporation
     than may be  accorded to general  creditors  of the  Surviving  Corporation
     under  applicable  law.  At  and  after  the  Effective  Time,  holders  of
     Certificates  shall cease to have any rights as stockholders of the Company
     except for the right to  surrender  such  Certificates  in exchange for the
     Merger Price for such Shares or to perfect  their right of  appraisal  with
     respect to their Shares  pursuant to the applicable  provisions of the DGCL
     and  Section  1.4  below,  and  there  shall be no  transfers  on the stock
     transfer  books of the Company or the Surviving  Corporation  of any Shares
     that were outstanding immediately prior to the Merger.


                                       A-2

<PAGE>



     1.4  DISSENTING SHARES.

          (a)  Notwithstanding  the  provisions  of  Section  1.2 or  any  other
     provision  of this  Agreement to the  contrary,  Shares that are issued and
     outstanding  immediately  prior  to the  Effective  Time  and  are  held by
     stockholders who shall have properly  demanded  appraisal of such Shares in
     accordance with the DGCL ("Dissenting  Shares") shall not be converted into
     the right to receive the Merger  Price at the  Effective  Time,  unless and
     until the holder of such Dissenting  Shares shall have failed to perfect or
     shall  have  effectively  withdrawn  or lost such  right to  appraisal  and
     payment  under the DGCL. If a holder of  Dissenting  Shares (a  "Dissenting
     Stockholder")  shall have so failed to  perfect  or shall have  effectively
     withdrawn or lost such right to  appraisal  and  payment,  then,  as of the
     Effective Time or the occurrence of such event, whichever last occurs, such
     Dissenting Shares shall be converted into and represent solely the right to
     receive the Merger  Price,  without any  interest  thereon,  as provided in
     Section 1.2.

          (b) The  Company  shall give  Parent (i) prompt  notice of any written
     demands for  appraisal,  withdrawals of demands for appraisal and any other
     instruments  served pursuant to Section 262 of the DGCL and received by the
     Company,   and  (ii)  the  opportunity  to  control  all  negotiations  and
     proceedings  with respect to such demands for appraisal.  The Company shall
     not, except with the prior written consent of Parent, make any payment with
     respect to any demands for  appraisal or settle or offer to settle any such
     demands.

     1.5  CERTIFICATE OF INCORPORATION AND BYLAWS OF THE SURVIVING CORPORATION.

          (a) At the Effective  Time the  Certificate  of  Incorporation  of the
     Purchaser,  as in effect  immediately prior to the Effective Time, shall be
     the  Certificate  of  Incorporation  of  the  Surviving  Corporation  until
     thereafter   amended  as   provided   by  law  and  such   Certificate   of
     Incorporation;  provided,  however,  that Article I of the  Certificate  of
     Incorporation  of the  Surviving  Corporation  shall be  amended to read as
     follows: "The name of the corporation is [Company Name]."

          (b) At the Effective  Time the Bylaws of the  Purchaser,  as in effect
     immediately  prior  to the  Effective  Time,  shall  be the  Bylaws  of the
     Surviving  Corporation  until  thereafter  amended as provided by law,  the
     Certificate of Incorporation of the Surviving Corporation or such Bylaws.

     1.6 DIRECTORS AND OFFICERS OF THE SURVIVING  CORPORATION.  At the Effective
Time,  the directors of the Purchaser  immediately  prior to the Effective  Time
shall become the directors of the Surviving Corporation,  each of such directors
to hold office,  subject to the  applicable  provisions  of the  Certificate  of
Incorporation  and Bylaws of the  Surviving  Corporation,  until the next annual
stockholders'  meeting of the Surviving  Corporation and until their  successors
shall be duly elected or appointed and  qualified.  At the Effective  Time,  the
officers of the Purchaser  immediately  prior to the Effective Time shall become
the officers of the Surviving  Corporation until their respective successors are
duly elected or appointed and qualified.

     1.7 WARRANTS.  Parent shall not assume or continue any outstanding warrants
to purchase shares of Company Common Stock (the "Warrants").  The parties hereto
shall take all appropriate action to provide that, at or following the Effective
Time,  each  holder of an  outstanding  Warrant  shall be entitled to receive an
amount in cash equal to the  product of (i) the  excess,  if any,  of the Merger
Price over the per share  exercise  price of such Warrant and (ii) the number of
Shares subject to such Warrant which are  exercisable  immediately  prior to the
Effective Time.

     1.8 OPTIONS. The Company Common Stock options shall be treated as set forth
in Section 5.5.


                                      A-3

<PAGE>



                                   ARTICLE II

                         REPRESENTATIONS AND WARRANTIES
                           OF PARENT AND THE PURCHASER

     Parent and the Purchaser hereby jointly and severally represent and warrant
to the  Company  that,  except as and to the  extent  set forth in a  Disclosure
Schedule (the "Parent Disclosure Schedule") delivered to the Company on or prior
to the date hereof setting forth additional  exceptions specified therein to the
representations  and warranties  contained in this Article II, which  Disclosure
Schedule shall identify exceptions by specific Section references:

     2.1  CORPORATE ORGANIZATION.

          (a) Parent is a corporation  duly organized,  validly  existing and in
     good standing under the laws of the State of Delaware.

          (b) The Purchaser is a corporation  duly organized,  validly  existing
     and in good standing under the laws of the State of Delaware. The Purchaser
     has not engaged in any  business  since it was  incorporated  other than in
     connection with the  transactions  contemplated  by this Agreement.  Parent
     owns all of the outstanding capital stock of the Purchaser.

     2.2  AUTHORITY.  Each of Parent and the  Purchaser  has the full  corporate
power and  authority  to execute  and  deliver  this  Agreement,  to perform its
obligations  hereunder and to consummate the transactions  contemplated  hereby.
The  execution  and  delivery  of this  Agreement  and the  consummation  of the
transactions  contemplated  hereby  have been duly  approved  by the  respective
Boards  of  Directors  of  Parent  and  the  Purchaser  and no  other  corporate
proceedings  on the part of Parent or the  Purchaser are necessary to consummate
the  transactions so contemplated  (other than, with respect to the Merger,  the
filing and  recordation of the appropriate  merger  documents as required by the
DGCL). This Agreement has been duly executed and delivered by each of Parent and
the  Purchaser  and,  assuming  the due  authorization,  execution  and delivery
thereof by the Company,  constitutes  a valid and binding  obligation of each of
Parent and the Purchaser,  enforceable  against such parties in accordance  with
its terms,  except as such enforceability may be limited by principles or public
policy and subject to the laws of general  application  relating to  bankruptcy,
insolvency  and the  relief  of  debtors  and  rules of law  governing  specific
performance, injunctive relief or other equitable remedies.

     2.3  CONSENTS  AND  APPROVALS;  NO  VIOLATION.  Neither the  execution  and
delivery of this Agreement by Parent and the Purchaser nor the  consummation  by
Parent  and the  Purchaser  of the  transactions  contemplated  hereby  will (i)
conflict  with or result  in any  breach of any  provision  of their  respective
charter documents,  or (ii) assuming  compliance with the matters referred to in
clause  (iii) below,  constitute  a default (or an event  which,  with notice or
lapse of time or both,  would  constitute  a default)  under,  or give rise to a
right of termination,  cancellation or acceleration of any obligation  contained
in or to the loss of a benefit  under,  or result in the creation of any lien or
other  encumbrance  upon  any of the  properties  or  assets  of  Parent  or the
Purchaser under,  any of the terms,  conditions or provisions of any note, bond,
mortgage, indenture, deed of trust, license, lease agreement or other agreement,
instrument, obligation, permit, concession, franchise, license, judgment, order,
decree, statute, law, ordinance,  rule or regulation applicable to Parent or the
Purchaser,  or to which either of them or any of their respective  properties or
assets  may  be  subject,  except  for  such  violations,  conflicts,  breaches,
defaults,   terminations,   accelerations   or   creations  of  liens  or  other
encumbrances,  which, individually or in the aggregate, will not have a material
adverse  effect on Parent  and its  subsidiaries  taken as a whole or prevent or
materially  delay  consummation  of the Merger,  or (iii)  require any  consent,
approval,  authorization  or permit of, or filing with or  notification  to, any
court,  administrative  agency,  commission or other  governmental or regulatory
authority or  instrumentality,  domestic or foreign (a  "Governmental  Entity"),
except (A) pursuant to the Exchange Act, (B) filing of a  certificate  of merger
pursuant to the DGCL, (C) filings required under the Hart-Scott-Rodino Antitrust
Improvements  Act of 1976, as amended (the "HSR Act"),  and the  termination  or
expiration  of the  waiting  periods  thereunder,  (D)  filings  required  under
applicable  antitrust  laws of any foreign  country,  (E) filings  necessary  to
comply with state  securities or "blue sky" laws,  or (F)  consents,  approvals,
authorizations, permits, filings or


                                       A-4

<PAGE>



notifications  which if not  obtained or made will not,  individually  or in the
aggregate,  have a material adverse effect on Parent and its subsidiaries  taken
as a whole or prevent or materially delay consummation of the Merger.

     2.4 BROKERS AND FINDERS.  Neither Parent nor the Purchaser has employed any
broker or finder or incurred  any  liability  for any fee or  commission  to any
broker, finder or intermediary in connection with the transactions  contemplated
hereby.

     2.5 FINANCING.  The Purchaser has or will have, prior to the Effective Time
of the Merger,  sufficient cash or cash-equivalent funds available to consummate
the Merger and the transactions contemplated thereby and to pay related fees and
expenses.


                                   ARTICLE III

                         REPRESENTATIONS AND WARRANTIES
                                 OF THE COMPANY

     The Company  hereby  represents  and  warrants to Parent and the  Purchaser
that,  except as and to the  extent  set  forth in a  Disclosure  Schedule  (the
"Company  Disclosure  Schedule")  delivered  to  Parent  on or prior to the date
hereof   setting  forth   additional   exceptions   specified   therein  to  the
representations  and warranties  contained in this Article III, which Disclosure
Schedule shall identify exceptions by specific Section references:

     3.1 CORPORATE  ORGANIZATION.  Each of the Company and its Subsidiaries is a
corporation duly organized, validly existing and in good standing under the laws
of its respective  jurisdiction  of  organization,  has all requisite  corporate
power and authority to own or lease and operate its properties and assets and to
carry on its  business as it is now being  conducted,  and is duly  qualified or
licensed as a foreign  corporation  to do business and in good  standing in each
jurisdiction  in  which  the  nature  of  the  business  conducted  by it or the
character  or  location  of the  properties  owned or  leased  by it makes  such
qualification  or  licensing  necessary,  except  where  the  failure  to  be so
organized,  existing,  in good standing,  qualified or licensed would not have a
Material  Adverse  Effect.  As used herein,  the term "Material  Adverse Effect"
means any change, event or effect that,  individually or in the aggregate, is or
is  reasonably  likely to be  materially  adverse to the  business,  operations,
properties,   condition   (financial  or   otherwise),   assets  or  liabilities
(including,  without limitation,  contingent liabilities) of the Company and its
Subsidiaries  taken as a whole.  The  Company  has made  available  to  Parent a
complete and correct copy of the Company's and its Subsidiaries' certificates of
incorporation and bylaws (or comparable governing documents), each as amended to
the  date  hereof.   The  Company's  and  its   Subsidiaries'   certificates  of
incorporation and bylaws (or comparable  governing documents) made available are
in full force and effect.  Neither the Company nor any of its Subsidiaries is in
violation of any of the provisions of its Certificate of Incorporation or Bylaws
(or comparable) governing documents.

     3.2 CAPITALIZATION. The authorized capital stock of the Company consists of
20,000,000  shares of Company  Common  Stock and  2,000,000  shares of preferred
stock, par value $0.01 per share ("Preferred  Stock"). As of the date hereof (i)
7,595,009  shares of Company Common Stock were issued and  outstanding,  (ii) no
shares of Preferred Stock were issued and outstanding, (iii) 3,500,161 shares of
Company Common Stock were reserved for issuance upon the exercise of outstanding
options to acquire  shares of  Company  Common  Stock  ("Stock  Options"),  (iv)
100,000  shares of Company  Common Stock were  reserved  for  issuance  upon the
exercise of outstanding Warrants, and (v) no shares of Company Common Stock were
held by the Company in its treasury. As of the date hereof,  1,393,000 shares of
Company  Common Stock were  available  for  issuance  under the  Company's  1998
Nonqualified  Stock Option  Plan,  404,895  shares of Company  Common Stock were
available for issuance under the Company's 1996 Stock Option Plan, and no shares
of Company  Common Stock were  available  for  issuance  under the either of the
Company's 1995 Employee Plan or the Company's 1995 Incentive Plan (the foregoing
Stock Option Plans are referred to,  collectively,  as the "Company Stock Option
Plans").  As of the date  hereof,  89,725  shares of Company  Common  Stock were
available for issuance under the Company's  Employee Stock Purchase Plan. All of
the issued and outstanding  shares of Company Common Stock are duly  authorized,
validly issued, fully paid and nonassessable and are not subject to preemptive


                                       A-5

<PAGE>



rights created by statute,  the  Certificate of  Incorporation  or Bylaws of the
Company or any agreement to which the Company is a party or by which the Company
or its assets is bound. Each of the outstanding shares of Capital Stock or other
securities of each of the Company's Subsidiaries directly or indirectly owned by
the Company is duly authorized, validly issued, fully paid and nonassessable and
owned by the Company or by a direct or indirect Subsidiary of the Company,  free
and clear of any  limitation or restriction  (including  any  restriction on the
right to vote or sell the same  except as may be  provided  as a matter of law).
Except as disclosed in this Section 3.2 or Section 3.2 of the Company Disclosure
Schedule,  there  are no  shares  of  capital  stock of the  Company  issued  or
outstanding,  and except for the Stock  Options and the  Warrants,  there are no
outstanding subscriptions,  options, warrants, rights, convertible securities or
other agreements or commitments of any character (including, without limitation,
rights which will or could become  exercisable  as a result of this Agreement or
any transaction  contemplated hereby) relating to the issued or unissued capital
stock or other  securities  of the  Company  obligating  the  Company  to issue,
deliver or sell, or cause to be issued,  delivered or sold, additional shares of
capital stock of the Company or obligating the Company to grant, extend or enter
into any subscription,  option,  warrant,  right,  convertible security or other
similar agreement or commitment.  There are no voting trusts or other agreements
or  understandings to which the Company is a party with respect to the voting of
the capital stock of the Company.

     3.3 SUBSIDIARIES. Section 3.3 of the Company Disclosure Schedule contains a
correct  and  complete  list  of  each  of  the  Company's   Subsidiaries,   the
jurisdiction  where each of such Subsidiaries is organized and the percentage of
outstanding  capital stock of such  Subsidiaries  that is directly or indirectly
owned by the Company.  The Company or another Subsidiary of the Company owns its
shares of the Capital Stock of each  Subsidiary of the Company free and clear of
all liens,  claims  and  encumbrances.  Section  3.3 of the  Company  Disclosure
Schedule  sets forth a true and complete  list of each equity  investment  in an
amount  of  $500,000  or more or  which  represents  a 5% or  greater  ownership
interest  in the  subject of such  investment  made by the Company or any of its
Subsidiaries in any other Person other than the Company's  Subsidiaries  ("Other
Interests"). The Other Interests are owned by the Company, by one or more of the
Company's Subsidiaries or by the Company and one or more of its Subsidiaries, in
each case free and clear of all liens, claims and encumbrances.  For purposes of
this  Agreement,   (i)  the  term  "Subsidiary"   shall  mean  any  corporation,
partnership,  limited  liability  company,  association,  trust,  unincorporated
association or other legal entity of which the Company,  either alone or through
or together with any other Subsidiary, owns, directly or indirectly, 50% or more
of the capital stock, partnership interests, member interests or other ownership
interests,  the holders of which are generally entitled to vote for the election
of the Board of Directors or other  governing body of such  corporation or other
legal entity, and (ii) "Capital Stock" shall mean common stock, preferred stock,
partnership  interests,  limited  liability company interests or other ownership
interests entitling the holder thereof to vote with respect to matters involving
the  issuer  thereof,  and (iii) the term  "Person"  shall  mean an  individual,
corporation (including not-for-profit),  partnership, limited liability company,
association,   trust,  unincorporated   organization,   joint  venture,  estate,
Governmental Entity or other legal entity.

     3.4 AUTHORITY.  The Company has all necessary corporate power and authority
to  enter  into  this  Agreement  and the  License  Agreement,  to  perform  its
obligations   hereunder  and  thereunder  and  to  consummate  the  transactions
contemplated  hereby and thereby.  The execution and delivery of this  Agreement
and the License Agreement and the consummation of the transactions  contemplated
hereby and  thereby  have been duly  approved by the Board of  Directors  of the
Company  and no  other  corporate  proceedings  on the part of the  Company  are
necessary to authorize this Agreement or the license  Agreement or to consummate
the  transactions so contemplated  (other than, with respect to the Merger,  the
approval  and  adoption  of this  Agreement  by  holders  of a  majority  of the
outstanding  shares  of  Common  Stock  of  the  Company,  and  the  filing  and
recordation of the appropriate  merger documents as required by the DGCL).  Each
of this Agreement and the License Agreement has been duly executed and delivered
by, and,  assuming the due  authorization,  execution  and  delivery  thereof by
Parent and the  Purchaser,  constitutes  a valid and binding  obligation  of the
Company, enforceable against the Company in accordance with its terms, except as
such enforceability may be limited by principles or public policy and subject to
the laws of general  application  relating  to  bankruptcy,  insolvency  and the
relief of debtors and rules of law governing  specific  performance,  injunctive
relief or other equitable remedies.


                                       A-6

<PAGE>



     3.5  CONSENTS  AND  APPROVALS;  NO  VIOLATION.  Neither the  execution  and
delivery  of this  Agreement  and the License  Agreement  by the Company nor the
consummation by the Company of the transactions  contemplated hereby and thereby
will (i)  (assuming  stockholder  approval of the Merger as described in Section
3.4 is  obtained)  conflict  with or result in any  breach or  violation  of any
provision of the Certificate of Incorporation or Bylaws of the Company or any of
its  Subsidiaries,  or (ii)  except as set forth in Section  3.5 of the  Company
Disclosure  Schedule,  constitute a default (or an event  which,  with notice or
lapse of time or both,  would  constitute  a default)  under,  or give rise to a
right of  termination,  consent,  approval,  cancellation or acceleration of any
obligation  contained  in or to the loss of a  benefit  under,  or result in the
creation of any lien or other  encumbrance  upon any of the properties or assets
of the Company or any of its Subsidiaries under, any of the terms, conditions or
provisions  of any note,  bond,  mortgage,  indenture,  deed of trust,  license,
lease,  agreement  or  other  instrument  or  obligation,   permit,  concession,
franchise,  license,  judgment,  order, decree, statute, law, ordinance, rule or
regulation  applicable to the Company or any of its Subsidiaries or to which the
Company,  its  Subsidiaries or any of their properties or assets may be subject,
except for such violations, conflicts, breaches, terminations,  accelerations or
creations of liens or other encumbrances, which will not have a Material Adverse
Effect or prevent or  materially  delay  consummation  of the  Merger,  or (iii)
except as set forth in Section 3.5 of the Company Disclosure  Schedule,  require
any  consent,   approval,   authorization  or  permit  of,  or  filing  with  or
notification  to, any Governmental  Entity,  except (A) pursuant to the Exchange
Act, (B) filing of a  certificate  of merger  pursuant to the DGCL,  (C) filings
under the HSR Act and the  termination  or  expiration  of the  waiting  periods
thereunder,  (D) filings required under applicable antitrust laws of any foreign
country,  (F) filings  necessary to comply with state  securities  or "blue sky"
laws,  or  (G)  consents,   approvals,   authorizations,   permits,  filings  or
notifications  which if not  obtained  or made will not have a Material  Adverse
Effect or prevent or materially delay consummation of the Merger.

     3.6  BROKERS AND  FINDERS.  Except for the  Financial  Advisor and the fees
payable by the Company to such firm  described  in an  engagement  letter  dated
April 27, 1998, a complete and correct copy of which has been provided to Parent
on or prior to the date hereof,  neither the Company nor any of its Subsidiaries
has  employed  any broker or finder or  incurred  any  liability  for any fee or
commission  to any  broker,  finder  or  intermediary  in  connection  with  the
transactions contemplated hereby.

     3.7  CONDUCT OF BUSINESS.

          (a) The business of the Company, as presently conducted,  is not being
     conducted in default or  violation  of any term,  condition or provision of
     (i) its  respective  charter  or  bylaws,  or (ii)  except  as set forth in
     Section 3.7 of the Company Disclosure  Schedule,  any note, bond, mortgage,
     indenture,   deed  of  trust,  lease,  agreement  or  other  instrument  or
     obligation  of any kind to which  the  Company  is a party or by which  the
     Company  or any of its  properties  or assets  may be  bound,  or (iii) any
     federal, state, local or foreign statute, law, ordinance, rule, regulation,
     judgment, decree, order, concession, grant, franchise, permit or license or
     other  governmental  authorization  or approval  applicable to the Company,
     excluding from the foregoing  clauses (ii) and (iii) defaults or violations
     that could not reasonably be expected to have a Material Adverse Effect.

          (b) The Company has all licenses, permits, orders or approvals of, and
     has made all required  registrations  with, all Governmental  Entities that
     are material to the conduct of the  business of the Company  (collectively,
     "Permits").  All  Permits  are  in  full  force  and  effect,  no  material
     violations  are or have been  recorded  in  respect of any  Permit,  and no
     proceeding is pending or threatened to revoke or limit any Permit.

          (c) The Company has not  received  any  written  communication  from a
     Governmental Entity that alleges that the Company is not in compliance with
     any  Environmental  Law (as  defined  below).  There  are no  environmental
     materials or conditions, including on-site or off-site disposal or releases
     of  Hazardous  Materials  (as  defined  below),  that could  reasonably  be
     expected to have a Material Adverse Effect. As used in this Agreement,  the
     term "Environmental Laws" means any applicable treaties, laws, regulations,
     enforceable requirements,  orders, decrees or judgments issued, promulgated
     or entered into by any Governmental  Entity,  which relate to (A) pollution
     or protection  of the  environment  or (B) the  generation,  storage,  use,
     handling, disposal or transportation of or


                                       A-7

<PAGE>



     exposure to Hazardous Materials,  including the Comprehensive Environmental
     Response,  Compensation  and Liability  Act of 1980, as amended,  42 U.S.C.
     Section 9601, et seq.  ("CERCLA"),  the Resource  Conservation and Recovery
     Act,  as  amended,  42  U.S.C.  Section  6901 et seq.,  the  Federal  Water
     Pollution  Control Act, as amended,  33 U.S.C.  Section  1251 et seq.,  the
     Clean Air Act of 1970,  as amended,  42 U.S.C.  Section  7401 et seq.,  the
     Toxic Substances  Control Act of 1976, 15 U.S.C.  Section 2601 et seq., the
     Hazardous Materials Transportation Act, 49 U.S.C. Section 1801 et seq., and
     any similar or implementing federal,  foreign,  state or local law, and all
     amendments or regulations promulgated  thereunder;  and the term "Hazardous
     Materials"  means all  explosive  or  regulated  radioactive  materials  or
     substances,  biological hazards,  genotoxic or mutagenic hazards, hazardous
     or toxic substances, medical wastes or other wastes or chemicals, petroleum
     or petroleum distillates,  asbestos or asbestos-containing  materials,  and
     all other materials or chemicals  regulated  pursuant to any  Environmental
     Law, including materials listed in 49 C.F.R.  Section 172.101 and materials
     defined as hazardous pursuant to Section 101(14) of CERCLA.

     3.8 SEC DOCUMENTS.  The Company has filed all required reports,  schedules,
forms,  statements and other documents with the SEC since December 31, 1996. All
reports,  schedules,  forms,  statements and other  documents filed with the SEC
since December 31, 1997 (the "SEC Documents")  complied in all material respects
with the requirements of the Securities Act of 1933, as amended (the "Securities
Act"), or the Exchange Act, as the case may be, and the rules and regulations of
the SEC  promulgated  thereunder  applicable to such SEC Documents,  and, at the
time of filing,  none of the SEC Documents  contained any untrue  statement of a
material fact or omitted to state a material fact required to be stated  therein
or  necessary  in  order  to  make  the  statements  therein,  in  light  of the
circumstances  under  which  they  were  made,  not  misleading.  The  financial
statements of the Company included in the SEC Documents (the "Company  Financial
Statements")  comply  as to  form  in  all  material  respects  with  applicable
accounting  requirements and the published rules and regulations of the SEC with
respect  thereto,  have been  prepared in  accordance  with  generally  accepted
accounting principles (except, in the case of unaudited statements, as permitted
by Form 10-Q of the SEC)  applied  on a  consistent  basis  during  the  periods
involved  (except as may be indicated in the notes  thereto) and fairly  present
the financial position of the Company as of the dates thereof and its statements
of  operations,  stockholders'  equity and cash flows for the periods then ended
(subject, in the case of unaudited statements,  to normal and recurring year-end
audit adjustments which were and are not expected to be material). Except as and
to the extent set forth on the balance  sheet of the Company on April 30,  1998,
including the notes thereto, or the Company Disclosure Schedule, the Company has
no liability or obligation of any nature (whether accrued, absolute,  contingent
or otherwise)  which would be required to be reflected on a balance sheet, or in
the notes thereto,  prepared in accordance  with generally  accepted  accounting
principles,  except for  liabilities  and  obligations  incurred in the ordinary
course of  business  consistent  with past  practice  since April 30, 1998 which
could not reasonably be expected to have a Material Adverse Effect.  The Company
has heretofore delivered to Parent complete and correct copies of all of the SEC
Documents  and all  amendments  and  modifications  thereto,  as well as, to the
extent any shall exist,  all  amendments  and  modifications  that have not been
filed  by the  Company  with  the SEC to all  agreements,  documents  and  other
instruments  that  previously had been filed by the Company with the SEC and are
currently in effect.

     3.9  LITIGATION.

          (a) Except as  disclosed  in  Section  3.9 of the  Company  Disclosure
     Schedule,  there  is no suit,  action  or  proceeding  pending  or,  to the
     knowledge  of the  Company,  threatened  against the Company  that seeks to
     restrain or enjoin the  consummation  of the  transactions  contemplated by
     this  Agreement or the License  Agreement or that,  individually  or in the
     aggregate,  could  reasonably  be expected  to (i) have a Material  Adverse
     Effect,  (ii)  materially  impair the ability of the Company to perform its
     obligations under this Agreement or the License Agreement, or (iii) prevent
     the consummation of any of the transactions  contemplated by this Agreement
     or the License Agreement,  nor is there any judgment,  decree,  injunction,
     rule or order of any Governmental Entity outstanding against the Company or
     any of its  Subsidiaries  having,  or that could  reasonably be expected to
     have, any such effect. No Governmental Entity has at any time challenged or
     questioned in a writing


                                       A-8

<PAGE>



     delivered  to the  Company  the  legal  right  of the  Company  to  design,
     manufacture,  offer or sell any of its  products in the  present  manner or
     style thereof.

          (b)  Neither the  Company  nor any of its  Subsidiaries  has ever been
     notified  in  writing  that it has been  subject  to an  audit,  compliance
     review,  investigation  or  like  contract  review  by  the  office  of the
     Inspector General of the U.S. General Services  Administration or any other
     Governmental  Entity or agent  thereof in  connection  with any  government
     contract (a "Government Audit"). To the Company's knowledge,  no Government
     Audit is threatened,  and in the event of any such Government Audit, to the
     knowledge  of the Company,  no basis exists for a finding of  noncompliance
     with any material  provision of any  government  contract or for a material
     refund  of  any  amounts  paid  or  owed  to  the  Company  or  any  of its
     Subsidiaries  by  any  Governmental  Entity  pursuant  to  such  government
     contract.  For each  item  disclosed  in the  Company  Disclosure  Schedule
     pursuant to this  Section  3.9, a true and  complete  copy of all  material
     correspondence  and  documentation  with  respect  thereto  has  been  made
     available to Parent.

     3.10 LABOR AGREEMENTS AND ACTIONS.

          (a) The  Company is not bound by or subject to (and none of its assets
     or  properties  is bound by or subject to) any written or oral,  express or
     implied,  contract,  commitment or arrangement with any labor union, and no
     labor union has requested  or, to the knowledge of the Company,  has sought
     to  represent  any of  the  employees,  representatives  or  agents  of the
     Company. There is no strike, unfair labor practice complaint or other labor
     dispute  involving the Company pending,  or to the knowledge of the Company
     threatened,  which could have a Material Adverse Effect, nor is the Company
     aware of any labor  organization  activity  involving  its  employees.  The
     Company is not engaged in any unfair labor  practice and is not in material
     violation of any  applicable  laws  respecting  employment  and  employment
     practices,  terms and  conditions of employment,  and wages and hours.  The
     Company has not  experienced  any material work stoppage or other  material
     labor difficulty.

          (b)  Except as set forth in  Section  3.10 of the  Company  Disclosure
     Schedule,  the  employment  of each  officer and employee of the Company is
     terminable at the will of the Company, and the Company has not entered into
     any oral or written  agreements  with any of its officers or employees that
     provide for  severance or  termination  pay or  acceleration  of vesting on
     stock options or restricted  stock.  Except as set forth in Section 3.10 of
     the  Company  Disclosure  Schedule,  the  Company  is  not a  party  to any
     agreement,  contract  or  arrangement  with any  officer  or  employee  the
     benefits  of which are  contingent,  or the  terms of which are  materially
     altered,  upon the occurrence of a transaction involving the Company of the
     nature of any of the transactions contemplated by this Agreement.

          (c) The  Company  has  complied  in all  material  respects  with  all
     applicable  state and federal equal  employment  opportunity  laws and with
     other laws related to  employment.  The Company has  conducted all employee
     terminations  and reductions in force in accordance with Company policy and
     in compliance  with all applicable  laws,  including but not limited to the
     Worker Adjustment and Retraining  Notification Act ("WARN").  Except as set
     forth in Section 3.10 of the Company Disclosure Schedule, there are no, and
     have  not  been  any,  claims  against  the  Company,  or to the  Company's
     knowledge, threatened against the Company, based on actual or alleged race,
     age, sex,  disability or other  harassment  or  discrimination,  or similar
     tortious conduct,  nor to the knowledge of the Company,  is there any basis
     for any such claim.  There are no pending  claims against the Company under
     any workers' compensation plan or policy or for long term disability. There
     are no pending or, to the knowledge of the Company,  threatened wage claims
     against the Company,  and there are no other proceedings pending or, to the
     knowledge of the Company,  threatened against the Company,  by any employee
     or former employee.

          (d) The  Company is not aware that any  executive  officer  intends to
     terminate such officer's  employment with the Company, nor does the Company
     have any present  intention to terminate  the  employment  of any executive
     officer.  Each executive officer of the Company is currently  devoting 100%
     of his or her business time attending to the affairs of the Company.


                                       A-9

<PAGE>



     3.11 CERTAIN AGREEMENTS AND EMPLOYEE BENEFIT PLANS.

          (a) Section 3.11(a) of the Company Disclosure Schedule contains a true
     and complete summary or list of, or otherwise  describes,  (i) all employee
     benefit  plans  (within  the  meaning  of  Section  3(3)  of  the  Employee
     Retirement  Income  Security Act of 1974, as amended  ("ERISA"))  which are
     maintained,  contributed  to or  sponsored  by the  Company or any trade or
     business  (whether  or not  incorporated)  which  is  treated  as a  single
     employer  with the  Company  (an "ERISA  Affiliate")  within the meaning of
     Section 414(b), (c), (m) or (o) of the Code, for the benefit of any current
     or  former  employee,  officer  or  director  of the  Company  or an  ERISA
     Affiliate,  (ii) each loan to a non-officer  employee and loans to officers
     and  directors  of the  Company,  (iii)  all  bonus,  stock  option,  stock
     purchase,  restricted  stock,  phantom stock, or stock  appreciation  right
     plans,   programs   or   arrangements,   (iii)  all   incentive,   deferred
     compensation,   supplemental   retirement,   savings,  profit  sharing,  or
     severance plans,  programs or arrangements,  (iv) all sabbatical,  employee
     relocation,  vacation, cafeteria benefit (Code Section 125), dependent care
     benefit  (Code  Section  129),  life  or  accident  insurance,  disability,
     medical,  dental,  vision or any other fringe or benefit plans, programs or
     arrangements,  and  (v) any  current  or  former  employment  or  executive
     compensation or severance agreements, written or otherwise, for the benefit
     of, or relating to, any present or former employee,  consultant or director
     of the Company,  as to which (with  respect to any of items (i) through (v)
     above)  any  obligation  or  potential  liability  is borne by the  Company
     (together, the "Company Employee Plans").

          (b) The Company has  delivered to Parent a true and  complete  copy of
     each of the  written  Company  Employee  Plans and related  plan  documents
     (including  trust  documents,  insurance  policies or  contracts,  employee
     booklets,  summary plan  descriptions and other  authorizing  documents and
     written  description of any unwritten  Company  Employee Plan,  and, to the
     extent  still  in its  possession,  any  material  employee  communications
     relating thereto) and has, with respect to each Company Employee Plan which
     is subject to ERISA  reporting  requirements,  provided  copies of the most
     recently filed Form 5500, the most recently  prepared  actuarial report and
     financial statement and the most current summary of material modifications.
     Any Company  Employee Plan intended to be qualified under Section 401(a) of
     the Code has either obtained from the Internal  Revenue Service a favorable
     determination  letter as to its qualified status under the Code,  including
     all  amendments  to the Code  effected  by the Tax  Reform  Act of 1986 and
     subsequent  legislation with respect to which the remedial amendment period
     under  Section  401(b)  of the  Code has  expired,  or has  applied  to the
     Internal  Revenue  Service  for such a  determination  letter  prior to the
     requisite period under applicable Treasury  Regulations or Internal Revenue
     Service  pronouncements in which to apply for a determination letter and to
     make any  amendments  necessary  to obtain a favorable  determination.  The
     Company has also  furnished  Parent with the most recent  Internal  Revenue
     Service  determination  letter  issued  with  respect to each such  Company
     Employee  Plan,  and, to the knowledge of the Company  nothing has occurred
     since the issuance of each such letter which could  reasonably  be expected
     to cause the loss of the tax-qualified  status of any Company Employee Plan
     subject to Code Section 401(a).

          (c) With respect to each Company  Employee Plan, (i) there has been no
     "prohibited  transaction,"  as such term is defined in Section 406 of ERISA
     and  Section  4975 of the Code,  (ii)  each  Company  Employee  Plan in all
     material respects has been administered in accordance with its terms and in
     compliance  with  the  requirements  prescribed  by any and all  applicable
     statutes,  rules and regulations  (including ERISA and the Code), (iii) the
     Company (or, as appropriate, an ERISA Affiliate) has prepared in good faith
     and timely filed all requisite  governmental  reports  (which were true and
     correct  as of the date  filed)  and has  properly  and  timely  filed  and
     distributed  or  posted  all  notices  and  reports  to  participants   and
     beneficiaries  required to be filed,  distributed or posted,  (iv) no suit,
     administrative proceeding,  action or other litigation has been brought, or
     is pending or  anticipated or to the knowledge of the Company is threatened
     against such Company Employee Plan (excluding  claims for benefits incurred
     in the  ordinary  course of plan  administration),  including  any audit or
     inquiry by the Internal  Revenue  Service or United  States  Department  of
     Labor, (v) the Company and each ERISA Affiliate have performed all material
     obligations  required to be  performed  by them and are not in any material
     respect in default under or in violation of, and have no


                                      A-10

<PAGE>



     knowledge of any material  default or violation  of, such Company  Employee
     Plan, (vi) neither the Company nor any ERISA Affiliate,  nor any officer or
     director  of any of them,  has  incurred  any  liability  or penalty  under
     Sections  4976  through  4980 of the Code or Title I of  ERISA,  (vii)  all
     contributions  required  to be made by the  Company or any ERISA  Affiliate
     have been made on or before their due dates,  (viii) such Company  Employee
     Plan is not covered by, and neither the Company nor any ERISA Affiliate has
     incurred  or expects to incur any  material  liability  under,  Title IV of
     ERISA or Section  412 of the Code,  (ix)  neither the Company nor any ERISA
     Affiliate  is a party  to,  or has made any  contribution  to or  otherwise
     incurred any  obligation  under,  any  "multi-employer  plan" as defined in
     Section 3(37) of ERISA;  and (x) except as disclosed in Section  3.11(c) of
     the Company Disclosure  Schedule,  there has been no termination or partial
     termination of such Company Employee Plan within the meaning of Section 411
     of ERISA which would  require the  acceleration  of vesting of any benefits
     under such Company  Employee Plan pursuant to Section 411 of ERISA,  except
     with respect to benefits for which  contributions have already been made by
     the Company to such Company Employee Plan.

          (d) With respect to each Company Employee Plan, the Company has in all
     material respects complied with (i) the applicable health care continuation
     and notice provisions of the Consolidated Omnibus Budget Reconciliation Act
     of 1985  ("COBRA")  and  the  proposed  regulations  thereunder,  (ii)  the
     applicable  requirements  of the  Family  and  Medical  Leave  Act of  1993
     ("FMLA")  and  the  regulations   thereunder,   and  (iii)  the  applicable
     requirements of the Health Insurance  Portability and Accountability Act of
     1996  ("HIPAA")  and  the  temporary  regulations  thereunder.   Except  as
     disclosed  in  Section  3.11(d)  of the  Company  Disclosure  Schedule,  no
     employee or former  employee of the Company or any  qualifying  beneficiary
     thereof is currently receiving or is qualified to elect COBRA coverage with
     respect to a Company Employee Plan.

          (e) Except as set forth in Section  3.11(e) of the Company  Disclosure
     Schedule,  with respect to each Company  Employee  Plan,  there has been no
     amendment to, written interpretation  announcement (whether or not written)
     or express or implied  commitment  by the Company or other ERISA  Affiliate
     relating to, or change in  participation,  coverage or benefits under, such
     Company  Employee  Plan,  other than a modification  or change  required by
     ERISA  or  the  Code,  which  would  materially  increase  the  expense  of
     maintaining  such Plan above the level of expense  incurred with respect to
     that Plan for the most recent fiscal year included in the Company financial
     statements.  Except  as  set  forth  in  Section  3.11(e)  of  the  Company
     Disclosure Schedule,  the Company has made no express or implied commitment
     to create any  liability  with  respect  to or cause to exist any  employee
     benefit plan, program or arrangement other than the Company Employee Plans,
     or to enter into any  contract  or  agreement  to provide  compensation  or
     benefits to any individual.

          (f) Section 3.11(f) of the Company Disclosure Schedule contains a true
     and correct  list of each person who holds any stock  option as of the date
     hereof,  together  with (i) the  number of shares of Company  Common  Stock
     subject to such stock option,  (ii) the date of grant of such stock option,
     (iii) the extent to which such stock option is currently vested and, to the
     extent  such stock  option is  unvested,  the  vesting  schedule,  (iv) the
     exercise  price of such stock  option,  (v)  whether  such stock  option is
     intended  to qualify as an  incentive  stock  option  within the meaning of
     Section 422(b) of the Code (an "ISO"), and (vi) the expiration date of such
     stock option.  Section 3.11(f) of the Company Disclosure Schedule also sets
     forth  the  aggregate  number  of  ISO's  and  nonqualified  stock  options
     outstanding as of the date hereof.

          (g) The Company is not a party to any  agreement  or plan,  including,
     without limitation, any stock option plan, stock appreciation right plan or
     stock purchase plan, any of the benefits of which will be increased, or the
     vesting of benefits of which will be accelerated,  by the occurrence of any
     of the  transactions  contemplated by this Agreement or the value of any of
     the  benefits  of  which  will be  calculated  on the  basis  of any of the
     transactions contemplated by this Agreement, except as required pursuant to
     Section 411 of the Code.

     3.12 TAXES.

          (a)  The  Company  (i)  has  filed  when  due  (taking   into  account
     extensions) with the appropriate  federal,  state, local, foreign and other
     governmental agencies, all tax returns, estimates and


                                      A-11

<PAGE>



     reports  required  to be filed by it, (ii) either paid when due and payable
     or  established  adequate  reserves  or  otherwise  accrued  all  requisite
     federal, state, local or foreign taxes, levies,  imposts,  duties, licenses
     and  registration   fees  and  charges  of  any  nature   whatsoever,   and
     unemployment   and  social  security  taxes  and  income  tax  withholding,
     including  interest  and  penalties  thereon  ("Taxes"),   and  (iii)  have
     established  or will  establish in  accordance  with its normal  accounting
     practices and procedures accruals and reserves that, in the aggregate,  are
     adequate  for  the  payment  of all  Taxes  not yet  due  and  payable  and
     attributable to any period preceding the Effective Time.

          (b) No  deficiencies  for Taxes have been threatened or claimed by any
     taxing authority in respect of any tax returns filed by the Company (or any
     predecessor   corporations).   Neither  the  Company  nor  any  predecessor
     corporation  has executed or filed with any taxing  authority any agreement
     or other document extending, or having the effect of extending,  the period
     of  assessment  or  collection  of any Taxes.  The Company is not currently
     being  audited  by any taxing  authority  nor has it  received  notice of a
     proposed audit pertaining to Taxes. There are no tax liens on any assets of
     the Company or any affiliate, except for Taxes not yet due and payable. The
     accruals  and  reserves  for taxes  reflected  in the balance  sheet of the
     Company as at April 30, 1998 are in all material respects adequate to cover
     all Taxes  accruable  through  the date  thereof  (including  interest  and
     penalties,  if any,  thereon and Taxes being  contested) in accordance with
     generally accepted accounting principles.

          (c) The  Company  neither  is a party  to,  is bound  by,  nor has any
     obligation under any tax sharing or similar agreement.

          (d) The Company is not required to include in income (i) any amount in
     respect of any adjustment  under Section 481 of the Code, (ii) any deferred
     intercompany  transaction,  or (iii) any installment  sale gain,  where the
     inclusion in income would result in a Tax liability materially in excess of
     the reserves  therefor.  The Company has not given a consent  under Section
     341(f) of the Code.  The  Company  is not,  nor has it been at any time,  a
     "United  States real property  holding  corporation"  within the meaning of
     Section  897(c)(2) of the Code.  The Company does not own any property of a
     character which would give rise to any documentary, stamp or other transfer
     tax as a result of the transactions contemplated by this Agreement.

          (e)  Except as set forth in  Section  3.12 of the  Company  Disclosure
     Schedule,  the  Company  is not a  party  to  any  agreement,  contract  or
     arrangement that may result, separately or in the aggregate, in the payment
     of any "excess parachute payment" within the meaning of Section 280G of the
     Code, determined without regard to Section 280G(b)(4) of the Code, or under
     which any person may receive payments subject to the tax imposed by Section
     4999 of the  Code,  by  reason  of the  transactions  contemplated  by this
     Agreement.

          (f) All independent  contractors  and  consultants  have been properly
     classified  as  independent  contractors  for the  purposes  of federal and
     applicable state income tax and tax withholding laws and laws applicable to
     employee benefits.

     3.13 ABSENCE OF CERTAIN CHANGES OR EVENTS.  Since April 30, 1998, except as
contemplated  by this  Agreement,  set  forth  in  Section  3.13 of the  Company
Disclosure  Schedule or as disclosed  in any Company SEC Document  prior to July
31, 1998,  the Company and each of its  Subsidiaries  has conducted its business
only in the ordinary  course  consistent  with past practice,  and there has not
been (i) any damage,  destruction or loss,  whether covered by insurance or not,
having or which, insofar as reasonably can be foreseen, in the future would have
a Material Adverse Effect, (ii) any declaration, setting aside or payment of any
dividend  (whether in cash,  stock or property)  with respect to Company  Common
Stock,  or  any  redemption,  purchase  or  other  acquisition  of  any  of  its
securities, (iii) any event or change in the business,  operations,  properties,
condition (financial or otherwise),  assets or liabilities  (including,  without
limitation,  contingent  liabilities) of the Company or any of its  Subsidiaries
having,  or which,  insofar as reasonably  can be foreseen,  in the future would
have a Material  Adverse  Effect,  (iv) any labor  dispute,  other than  routine
matters,  none of which is material  to the Company or any of its  Subsidiaries,
(v) any entry into any material  commitment or transaction  (including,  without
limitation,  any  borrowing or capital  expenditure)  other than in the ordinary
course of business consistent with past practice,


                                      A-12

<PAGE>



(vi) any material change by the Company in its accounting methods, principles or
practices, (vii) any revaluation by the Company of any asset (including, without
limitation,  any writing  down of the value of inventory or writing off of notes
or accounts  receivable),  (viii) any increase in or establishment of any bonus,
insurance,   severance,  deferred  compensation,   pension,  retirement,  profit
sharing,  stock option  (including,  without  limitation,  the granting of stock
options,  stock  appreciation  rights,  performance  awards, or restricted stock
awards), stock purchase or other employee benefit plan, or any other increase in
the  compensation  payable or to become payable to any officers or key employees
of the Company or any of its  Subsidiaries,  or (ix) entry by the Company or any
of its  Subsidiaries  into any licensing or other  agreement  with regard to the
acquisition  or  disposition  of any material  Intellectual  Property other than
non-exclusive  licenses  granted in the ordinary  course of business  consistent
with past practice.

     3.14 TITLE  TO  PROPERTIES; ABSENCE OF LIENS AND ENCUMBRANCES; CONDITION OF
EQUIPMENT.

          (a)  Neither the  Company  nor any of its  Subsidiaries  owns any real
     property.

          (b) All of the existing real  property  leases to which the Company or
     any of its Subsidiaries is a party have been previously delivered to Buyer.
     Section  3.14(b) of the Company  Disclosure  Schedule sets forth a complete
     and accurate list of all real property  leased by the Company or any of its
     Subsidiaries.  All such leases are in full force and effect,  are valid and
     effective in  accordance  with their  respective  terms,  and there is not,
     under any of such  leases,  any  existing  default or event of default  (or
     event  which with  notice or lapse of time,  or both,  would  constitute  a
     default) that would give rise to a material claim.

          (c)  Except as set forth in  Section  3.14 of the  Company  Disclosure
     Schedule,  the  Company  and  each of its  Subsidiaries  owns or has  valid
     leasehold  interests in all of its tangible  properties  and assets  (real,
     personal  and  mixed)  used in its  business,  free and  clear of any liens
     (other than liens for Taxes that are not yet delinquent), charges, pledges,
     security  interests  or other  encumbrances,  except  as  reflected  in the
     Company Financial Statements and except for such imperfections of title and
     encumbrances,  if any, that are not  substantial  in  character,  amount or
     extent, and that do not and are not reasonably likely to materially detract
     from the value,  or interfere with the use of the property  subject thereto
     or  affected  thereby.  The  Company  has  delivered  to Buyer  correct and
     complete copies of each lease  identified in Section 3.14(b) of the Company
     Disclosure  Schedule  and each such lease is valid and  enforceable  by the
     Company or a Subsidiary in accordance  with its terms.  Neither the Company
     nor  any  Subsidiary  has  received  notice  that,  and,  to the  Company's
     knowledge,  no circumstance  exists which,  with the passage of time or the
     giving of notice or both, could constitute a default under any such lease.

          (d) Each  item of  machinery  and  equipment  owned or  leased  by the
     Company or any of its  Subsidiaries  is (i) adequate for the conduct of the
     business of the Company  consistent  with its past practice,  (ii) suitable
     for the uses to which it is  currently  employed,  (iii) in good  operating
     condition, ordinary wear and tear excepted, and (iv) regularly and properly
     maintained.

     3.15 INTELLECTUAL PROPERTY.

          (a) The Company and each of its  Subsidiaries  owns, or is licensed or
     otherwise  possesses  legally  enforceable  rights  to  use,  all  patents,
     trademarks, trade names, service marks, copyrights and any applications for
     such patents,  trademarks,  trade names, service marks and copyrights,  and
     all  patent  rights,  trade  secrets,  schematics,   technology,  know-how,
     computer  software and tangible or intangible  proprietary  information  or
     material   and  other   intellectual   property   or   proprietary   rights
     (collectively,  "Intellectual  Property")  material  to the  conduct of its
     business  as  currently   conducted,   including  without   limitation  all
     copyrights registered in the name of the Company or any of its Subsidiaries
     ("Company Intellectual Property"). The Company and each of its Subsidiaries
     has taken  reasonable  measures to protect the  proprietary  nature of each
     item of Company Intellectual Property that it considers  confidential,  and
     to maintain in confidence  all trade secrets and  confidential  information
     that it presently owns or uses, except where the failure to own, license or
     possess  legally  enforceable  rights  to  use  such  Company  Intellectual
     Property  would  not,  individually  or in  the  aggregate,  reasonably  be
     expected to result in a material loss of benefits or a material loss to the
     Company's business.


                                      A-13

<PAGE>



               (i) Section 3.15(a)(i) of the Company Disclosure  Schedule lists,
          as of the date  hereof,  all patents and patent  applications  and all
          trademarks, registered copyrights, trade names and service marks owned
          by, or licensed exclusively to, the Company or any of its Subsidiaries
          and which are currently  used in  connection  with the business of the
          Company or its Subsidiaries, including the jurisdictions in which each
          item  of  such  Company  Intellectual  Property  has  been  issued  or
          registered  or in which  any such  application  for such  issuance  or
          registration has been filed.

               (ii)  Section  3.15(a)(ii)  of the  Company  Disclosure  Schedule
          lists, as of the date hereof,  all written  licenses,  sublicenses and
          other  agreements  to which  Company or any of its  Subsidiaries  is a
          party and  pursuant  to which  any  person  is  authorized  to use any
          Company Intellectual Property rights, including without limitation all
          object code  end-user  licenses  granted to  end-users in the ordinary
          course of  business  that permit use of  software  products  without a
          right  to  modify,   distribute  or  sublicense  the  same  ("End-User
          Licenses"),  and excluding  licenses,  sublicenses or other agreements
          with resellers,  distributors,  original  equipment  manufacturers and
          other third party  intermediaries that grant  non-exclusive  rights to
          use or modify (for purposes of  establishing  program  interfaces) and
          resell or sublicense  object code which (I) did not in any  individual
          case represent  $500,000 or more of revenues to the Company in 1997 on
          a  consolidated  basis,  (II)  were in all  material  respects  in the
          standard  form of  agreements  provided by the Company to Parent,  and
          (III) the  Company  has no reason to believe  will be  material to the
          Company's or any of its Subsidiaries'  business or would reasonably be
          expected to result in a material loss to the Company.

               (iii) Section  3.15(a)(iii)  of the Company  Disclosure  Schedule
          lists, as of the date hereof,  all written  licenses,  sublicenses and
          other  agreements to which the Company or any of its Subsidiaries is a
          party and  pursuant  to which the  Company or any such  Subsidiary  is
          authorized  to use any third party  Intellectual  Property,  including
          software ("Third Party  Intellectual  Property") which is incorporated
          in any  existing  product  or  service  of the  Company  or any of its
          Subsidiaries,  or any  material  product  or service  currently  under
          development ("Embedded Products").

               (iv)  Section  3.15(a)(iv)  of the  Company  Disclosure  Schedule
          lists,  as of  the  date  hereof,  all  written  agreements  or  other
          arrangements  under which the Company or any of its  Subsidiaries  has
          provided  or agreed  to  provide  source  code of any  product  of the
          Company or any of its Subsidiaries to any third party.

               (v) To the Company's  knowledge after  reasonable  investigation,
          Section 6.2(i) of the Company  Disclosure  Schedule lists all users of
          the Company's products or Company Intellectual  Property that have not
          executed a license agreement with the Company relating to such use.

               (vi) Section 3.15(a)(vi) of the Company Disclosure Schedule lists
          all users of the Company's products or Company  Intellectual  Property
          that have the right  granted by the  Company to use any portion of the
          Company's  products  on a service  bureau  basis.  Each of such listed
          users is  obligated  to pay the  Company  fees on a per  server or per
          concurrent user basis with respect to the server software and on a per
          user basis with respect to the client software.

     The Company has made available to Parent correct and complete copies of all
patents,  registrations,  applications  (owned  by  the  Company  or  any of its
Subsidiaries),  and all licenses, sublicenses and agreements referred to in this
Section  3.15(a),  each as amended  to date.  Except  for  retail  purchases  of
software, neither the Company nor any of its Subsidiaries is a party to any oral
license,  sublicense or agreement  which,  if reduced to written form,  would be
required to be listed in Section 3.15 of the Company  Disclosure  Schedule under
the terms of this Section 3.15(a).

          (b) With respect to each item of Company  Intellectual  Property  that
     the  Company or any of its  Subsidiaries  owns:  (i) other than  common law
     trademarks,  and subject to such rights as have been granted by the Company
     or any of its Subsidiaries under non-exclusive license agreements and


                                      A-14

<PAGE>



     joint  development  agreements  entered  into by the  Company or any of its
     Subsidiaries  (copies  of which  have  previously  been made  available  or
     disclosed in writing to Parent),  the Company or its  Subsidiaries  possess
     all right,  title and  interest in and to such item;  and (ii) such item is
     not subject to any  outstanding  judgment,  order,  decree,  stipulation or
     injunction that materially  interferes with the conduct of the Company's or
     any of its Subsidiaries' business as currently conducted.

          (c)  Except as set forth in  Section  3.15 of the  Company  Disclosure
     Schedule,  with respect to each item of Third Party  Intellectual  Property
     listed  in  Section  3.15(a)(iii):  (i) the  license,  sublicense  or other
     agreement covering such item is legal, valid,  binding,  enforceable and in
     full force and effect with respect to the Company or such subsidiary,  and,
     to the Company's knowledge,  is legal, valid,  binding,  enforceable and in
     full  force and effect  with  respect to each  other  party  thereto;  (ii)
     neither the Company nor any of its  Subsidiaries  is in material  breach or
     default thereunder, and, to the Company's knowledge, no other party to such
     license,  sublicense  or other  agreement is in material  breach or default
     thereunder,  and, to the Company's  knowledge,  no event has occurred which
     with notice or lapse of time would  constitute a material breach or default
     by  the  Company  or  any  of  its  Subsidiaries  or  permit   termination,
     modification or acceleration  thereunder by the other party thereto;  (iii)
     to the Company's knowledge, the underlying item of Third Party Intellectual
     Property  is  not  subject  to any  outstanding  judgment,  order,  decree,
     stipulation  or injunction to which the Company or any of its  Subsidiaries
     is a party or has been specifically  named that materially  interferes with
     the  conduct  of the  Company's  or any of its  Subsidiaries'  business  as
     currently conducted, nor, to the Company's knowledge,  subject to any other
     outstanding  judgment,  order,  decree,   stipulation  or  injunction  that
     materially  interferes  with the  conduct  of the  Company's  or any of its
     Subsidiaries' business as currently conducted.

          (d)  Except as set forth in  Section  3.15 of the  Company  Disclosure
     Schedule,  as of the  date  hereof,  neither  the  Company  nor  any of its
     Subsidiaries  has (i) been named in any suit,  action or  proceeding  as to
     which  it  has  been  served  with  process  which   involves  a  claim  of
     infringement or misappropriation of any Intellectual  Property right of any
     third party or (ii) received any written notice  alleging any such claim of
     infringement or misappropriation.  The Company has made available to Parent
     correct and complete  copies of all such suits,  actions or  proceedings or
     written notices. To the Company's knowledge, except as set forth in Section
     3.15 of the Company  Disclosure  Schedule,  the  manufacturing,  marketing,
     licensing  or sale  of the  products  or the  performance  of the  services
     offered by the Company and its Subsidiaries do not currently infringe,  and
     have not  infringed,  any  Intellectual  Property  right of any third party
     (other  than  patent  rights) or, to the  Company's  knowledge,  any patent
     rights of third parties;  and, to the knowledge of the Company, none of the
     Company  Intellectual  Property  rights are being  infringed by activities,
     products or services of any third party.

          (e)  Except as set forth in  Section  3.15 of the  Company  Disclosure
     Schedule,  the execution and delivery of this Agreement by the Company, and
     the  consummation of the  transactions  contemplated  hereby,  will neither
     cause the Company nor any of its Subsidiaries to be in violation or default
     under any license,  sublicense or other agreement  relating to Intellectual
     Property,  nor terminate nor modify nor entitle any other party to any such
     license,  sublicense  or agreement  to  terminate  or modify such  license,
     sublicense or  agreement,  nor limit in any way the Company's or any of its
     Subsidiaries'  ability to conduct its business or use or provide the use of
     Company  Intellectual  Property  or any  Intellectual  Property  rights  of
     others, which violation, default,  termination,  modification or limitation
     would reasonably be expected,  individually or in the aggregate,  to result
     in a material loss of benefits or material loss to the Company.

          (f) Except  for  Embedded  Products  for which the  Company  has valid
     non-exclusive  licenses  which are disclosed in Section 3.15 of the Company
     Disclosure  Schedule and which are adequate for each of the  Company's  and
     its Subsidiaries'  businesses as presently conducted,  and except for usual
     and customary rights retained by the United States  government with respect
     to  Intellectual  Property  developed  under  research  contracts  with the
     Federal government (the "Retained Fed Rights"), the Company is the sole and
     exclusive  owner or the licensee of, with all right,  title and interest in
     and to all Company  Intellectual  Property  (free and clear of any liens or
     encumbrances), and has


                                      A-15

<PAGE>



     sole and exclusive  rights (and is not  contractually  obligated to pay any
     compensation  to any  third  party  in  respect  thereof)  to the  use  and
     distribution thereof or the material covered thereby in connection with the
     services or products in respect of which Company  Intellectual  Property is
     being  used,  except  where  the  failure  to have  such  rights  would not
     reasonably  be expected to result in a material loss of benefits or loss to
     the Company. To the Company's  knowledge,  the United States government has
     never exercised,  and the Company has no notice that the government intends
     to exercise, its rights to use or provide to others the use of the Retained
     Fed Rights with  respect to any Company  Intellectual  Property in a manner
     that would be  material to the  Company's  non-governmental  business.  The
     Retained  Fed Rights do not  materially  interfere  with the conduct of the
     Company's business.

          (g) The Company has made  available to Parent  copies of the Company's
     and each of its Subsidiaries'  standard forms of End-User Licenses.  Except
     as  disclosed  in Section 3.15 of the Company  Disclosure  Schedule  (which
     describes  the  material  variations  from the  standard  form of  End-User
     License),  as of the  date  hereof,  neither  the  Company  nor  any of its
     Subsidiaries  has entered into any End-User  Licenses  which  contain terms
     materially  different  than as set  forth  in the  standard  forms  of such
     agreements made available to Parent.

          (h) The  Company  and each of its  Subsidiaries  has taken  reasonable
     security  measures to safeguard  and maintain the secrecy,  confidentiality
     and  value  of,  and its  property  rights  in,  all  Company  Intellectual
     Property. All officers,  employees and consultants of the Company or any of
     its  Subsidiaries  who have access to  proprietary  information  or Company
     Intellectual  Property  have  executed and delivered to the Company or such
     Subsidiary an agreement regarding the protection of proprietary information
     and  the  assignment  to the  Company  or any  of its  Subsidiaries  of all
     Intellectual  Property arising from the services  performed for the Company
     or any of its Subsidiaries by such persons. To the Company's knowledge,  no
     current or prior  officers,  employees or consultants of the Company or any
     of its  Subsidiaries  claim any ownership  interest in any material Company
     Intellectual   Property  as  a  result  of  having  been  involved  in  the
     development of such property while employed by or consulting to the Company
     or any of its  Subsidiaries,  or otherwise.  Except as set forth in Section
     3.15 of the  Company  Disclosure  Schedule  and  except  for  the  Embedded
     Products, all Company Intellectual Property has been developed by employees
     of the  Company or its  Subsidiaries,  within the course and scope of their
     employment.

          (i) To the Company's knowledge,  there are no defects in the Company's
     or any of its Subsidiaries'  software products,  and there are no errors in
     any  documentation,   specifications,  manuals,  user  guides,  promotional
     material, internal notes and memos, technical documentation, drawings, flow
     charts,  diagrams,  source language statements,  demo disks, benchmark test
     results, and other written materials related to, associated with or used or
     produced in the  development  of the Company's or any of its  Subsidiaries'
     software products (collectively, the "Design Documentation"), which defects
     or errors  would  reasonably  be expected to have,  individually  or in the
     aggregate,  a Material Adverse Effect on the Company.  The occurrence in or
     use by the computer software products  currently sold by the Company or any
     of its Subsidiaries,  of dates on or after January 1, 2000 (the "Millennial
     Dates") will not  adversely  affect the  performance  of the software  with
     respect to date dependent  data,  computations,  output or other  functions
     (including without limitation,  calculating,  computing and sequencing) and
     such  software  will create,  sort and  generate  output data related to or
     including Millennial Dates without errors or omissions.

          (j) No government  funding or university  or college  facilities  were
     used  in the  development  of  the  Company's  or any of its  Subsidiaries'
     software  products  and such  software  was not  developed  pursuant to any
     contract or other  agreement  with any person or entity except  pursuant to
     contracts or  agreements  listed in Section 3.15 of the Company  Disclosure
     Schedule.

          (k) Section 3.15 of the Company Disclosure Schedule lists all material
     warranty claims  (including any pending claims) related to the Company's or
     any of its Subsidiaries' products and the nature of such claims, except for
     customary  product support and  maintenance,  that are pending or were made
     within the past twelve  months.  Except as set forth in Section 3.15 of the
     Company   Disclosure   Schedule,   neither  the  Company  nor  any  of  its
     Subsidiaries  has made any  material  oral or  written  representations  or
     warranties with respect to its products or services.


                                      A-16

<PAGE>



          (l)  Except as set forth in  Section  3.15 of the  Company  Disclosure
     Schedule,  the Company and its Subsidiaries have been and are in compliance
     with the Export Administration Act of 1979, as amended, and all regulations
     promulgated thereunder.

          (m) As  part of the  Company  Disclosure  Schedule,  the  Company  has
     provided  Parent  a  list  (including  names,  addresses,   contact  names,
     telephone  numbers as well as the termination date and next renewal date of
     the  agreement),  which  is  complete  in  all  material  respects,  of all
     agreements  or other  arrangements  pursuant  to which the  Company  or any
     Subsidiary is obligated to provide support  services (such  agreements,  as
     supplemented  below,  are  referred  to  collectively  as the  "Maintenance
     Agreements").  The  versions of the  products  currently  supported  by the
     Company or any Subsidiary are set forth in the Company Disclosure Schedule.
     Prior to the Closing,  the Company will  supplement the Company  Disclosure
     Schedule with any addresses,  contact names and telephone  numbers  omitted
     from the initial  Company  Disclosure  Schedule to include all  Maintenance
     Agreements  entered into  between the date hereof and the Closing.  Section
     3.15(m) of the Company  Disclosure  Schedule  sets forth and  indicates the
     agreements  with source code escrow  provisions  relative to the  Company's
     products.

          (n) The Company and  Activox are parties to a  distribution  agreement
     dated  January  1, 1998  under  which the  distribution  rights  granted to
     Activox become nonexclusive in the event that Activox does not pay at least
     $760,000 in royalties to the Company during 1998.  Through the date hereof,
     such royalties equal $75,000. The Company and NCR (Hellas) S.A. are parties
     to a distribution  agreement dated October 1, 1997 which expires on October
     1, 1998.  The Company is not a party to an agreement,  and is not obligated
     to become a party to an agreement, under which Baystone will acquire rights
     to the source code for any of the Company's products.

          (o) The statements  made in the Memorandum  dated August 18, 1998 from
     Marcus Heth to Paul Zoukis, a copy of which has been provided to Parent, do
     not contain any untrue statement of a material fact.

     3.16 AGREEMENTS,  CONTRACTS AND COMMITMENTS. Except as set forth in Section
3.16 of the Company  Disclosure  Schedule,  as of the date  hereof,  neither the
Company nor any of its Subsidiaries is a party to or is bound by:

          (a) any written or oral consulting  agreement,  contract or commitment
     with any  independent  contractor or  consultant  other than those that are
     terminable  by the  Company or any of its  Subsidiaries  on no more than 30
     days' notice without liability or financial  obligation,  or any written or
     oral  consulting  agreement,  contract or commitment  with any  independent
     contractor or consultant  under which any benefits of which are  contingent
     upon the occurrence of a transaction involving the Company of the nature of
     any of the transactions contemplated by this Agreement;

          (b) any agreement of  indemnification  or any guaranty  other than any
     agreement of  indemnification  entered into in connection  with the sale or
     license of software  products in the ordinary  course of business;  and any
     commitment  of the  Company  to honor or make any  payment  under  any such
     indemnification arrangement;

          (c) any agreement,  contract or commitment containing any covenant (i)
     limiting in any respect the right of the Company or any of its Subsidiaries
     to engage in any line of  business  or to  compete  with any person or (ii)
     granting any exclusive distribution rights;

          (d) any agreement,  contract or commitment currently in force relating
     to the disposition or acquisition by the Company or any of its Subsidiaries
     after the date of this Agreement of a material  amount of assets not in the
     ordinary  course of  business  or  pursuant  to which the  Company  has any
     material ownership interest in any corporation,  partnership, joint venture
     or other business enterprise other than the Company's Subsidiaries;

          (e) any joint  marketing or development  agreement  currently in force
     under which the Company or any of its Subsidiaries have continuing material
     obligations to jointly market any product,  technology or service and which
     may not be canceled without penalty upon notice of 90 days or less,


                                      A-17

<PAGE>



     or any  material  agreement  pursuant  to which the  Company  or any of its
     Subsidiaries  have continuing  material  obligations to jointly develop any
     intellectual  property that will not be owned,  in whole or in part, by the
     Company or any of its  Subsidiaries  and which may not be canceled  without
     penalty upon notice of 90 days or less;

          (f) any  agreement,  contract  or  commitment  currently  in  force to
     license any third party to  manufacture  or reproduce any Company  product,
     service or  technology  except as a  distributor  in the  normal  course of
     business; or

          (g)  any  loan,  note,   indenture  or  other  instrument   evidencing
     indebtedness in excess of $100,000.

     Neither  the  Company  nor any of its  Subsidiaries,  nor to the  Company's
knowledge any other party to any of the agreements,  contracts or commitments to
which the Company or any of its  Subsidiaries is a party or by which any of them
are bound that are required to be disclosed in the Company  Disclosure  Schedule
pursuant to Section 3.15 or this Section 3.16  ("Company  Contracts")  is, as of
the date hereof,  in breach,  violation or default under (other than as a result
of the insolvency of the Company),  any Company  Contract,  except for breaches,
violations or defaults that in the aggregate  would not have a Material  Adverse
Effect.  Except as set froth in Section 3.16 of the Company disclosure Schedule,
neither the Company nor any of its subsidiaries has received written notice that
it has  breached,  violated or defaulted  under,  any of the  material  terms or
conditions  of any Company  Contract in such a manner as would  permit any other
party to cancel or terminate  such Company  Contract,  or would permit any other
party  to seek  material  damages  or  other  remedies  (for  any or all of such
breaches, violations or defaults, in the aggregate).

     3.17 PROPRIETARY INFORMATION AND INVENTIONS AGREEMENTS. Except as set forth
in Section  3.17 of the Company  Disclosure  Schedule,  each  current and former
employee, consultant and officer of the Company and each of its Subsidiaries has
executed an agreement with the Company or a Subsidiary regarding confidentiality
and  proprietary  information  substantially  in the form or forms  delivered to
Parent. The Company,  after reasonable  investigation,  is not aware that any of
its employees or consultants is in violation  thereof,  and the Company and each
of its Subsidiaries has used and will use reasonable efforts to prevent any such
violation.  All  consultants  to or  vendors  of the  Company  and  each  of its
Subsidiaries  with access to  confidential  information of the Company or any of
its Subsidiaries are parties to a written agreement substantially in the form or
forms provided to Parent under which,  among other things,  each such consultant
or  vendor  is  obligated  to  maintain  the   confidentiality  of  confidential
information of the Company and its  Subsidiaries.  The Company is not aware that
any of its consultants or vendors are in violation thereof, and the Company will
use its best efforts to prevent any such violation.

     3.18 NO CONFLICT OF  INTEREST.  Except as  expressly  disclosed  in the SEC
Documents, neither the Company nor any of its Subsidiaries is indebted, directly
or  indirectly,  to any of its  officers  or  directors  or to their  respective
spouses or children,  in any amount  whatsoever  other than in  connection  with
expenses or advances of expenses  incurred in the ordinary course of business or
relocation  expenses  of  employees.  To the  Company's  knowledge,  none of the
officers or directors of the Company or any of its Subsidiaries,  or any members
of their immediate families, directly or indirectly, are indebted to the Company
or any of its Subsidiaries or have any direct or indirect  ownership interest in
any firm or  corporation  with which the Company or any of its  Subsidiaries  is
affiliated or with which the Company or any of its  Subsidiaries  has a business
relationship,  or any firm or corporation which competes with the Company or any
of its Subsidiaries,  except that officers, directors and/or stockholders of the
Company and its  Subsidiaries may own stock in (but not exceeding two percent of
the outstanding  capital stock of) publicly  traded  companies that compete with
the  Company  and its  Subsidiaries.  To the  Company's  knowledge,  none of the
officers or directors of the Company or any of its Subsidiaries or any member of
their immediate families is, directly or indirectly,  interested in any material
contract  with the Company or any of its  Subsidiaries.  Neither the Company nor
any of its  Subsidiaries is a guarantor or indemnitor of any indebtedness of any
other person, firm or corporation.

     3.19  TAKEOVER  STATUTES  INAPPLICABLE.   No  "fair  price,"  "moratorium,"
"control share acquisition" or other similar anti-takeover statute or regulation
(each a "Takeover Statute") is applicable to the Company,  any Subsidiary of the
Company, the Shares, the Merger or any of the other transactions


                                      A-18

<PAGE>



contemplated by this Agreement. The Company has heretofore delivered to Parent a
complete  and correct copy of the  resolutions  of the Board of Directors of the
Company approving the Merger and this Agreement, and such approval is sufficient
to render  inapplicable  to the  Merger,  this  Agreement  and the  transactions
contemplated by this Agreement the provisions of Section 203 of the DGCL.


                                   SECTION IV

                       COVENANTS OF THE COMPANY AND PARENT

     4.1  CONDUCT OF  BUSINESS OF THE  COMPANY.  Except  with the prior  written
consent of Parent,  as contemplated by this Agreement or as set forth in Section
4.1 of the Company Disclosure Schedule, during the period commencing on the date
of this Agreement and continuing  until the first to occur of the Effective Time
or the termination of this Agreement in accordance  with its terms,  the Company
and each of its  Subsidiaries  shall conduct its  operations in the ordinary and
usual  course  consistent  with past  practice,  and the Company and each of its
Subsidiaries will endeavor to preserve intact its business organization, to keep
available   the  services  of  its  officers  and   employees  and  to  maintain
satisfactory  relations with suppliers,  contractors,  distributors,  licensors,
licensees,  customers and others having business  relationships with it. Without
limiting  the  generality  of the  foregoing  and  except  as  provided  in this
Agreement  or as set forth in Section  4.1 of the Company  Disclosure  Schedule,
prior to the Effective  Time, the Company shall not, and shall not permit any of
its  Subsidiaries  to,  directly or indirectly  do, or propose to do, any of the
following, without the prior written consent of Parent:

          (a) Declare or pay any dividends on or make any other  distribution in
     respect of any of its capital stock;

          (b) Split,  combine or reclassify any of its capital stock or issue or
     authorize any other securities in respect of, in lieu of or in substitution
     for,  shares of its  capital  stock,  or  repurchase,  redeem or  otherwise
     acquire any shares of its capital stock;

          (c)  Issue,  deliver,  encumber,  sell or  purchase  any shares of its
     capital stock or any securities  convertible into, or warrants,  options or
     other rights of any kind to acquire,  any such shares of capital stock,  or
     any other ownership interest  (including,  without limitation,  any phantom
     interest)  (other  than the  issuance  of  Company  Common  Stock  upon the
     exercise of outstanding Stock Options and Warrants);

          (d) Amend or otherwise  change its  Certificate  of  Incorporation  or
     Bylaws (or other comparable organizational document);

          (e) Acquire or agree to acquire by merging or  consolidating  with, or
     by  purchasing  a  substantial  portion  of the  assets of, or by any other
     manner, any business or any corporation,  partnership, association or other
     business organization or division thereof;

          (f) Sell,  lease,  license or  otherwise  dispose of any of its assets
     (including the Company Intellectual Property), other than End-User Licenses
     in the ordinary course of business consistent with its past practice;

          (g) Incur,  assume or pre-pay any  indebtedness  for  borrowed  money,
     guarantee any  indebtedness or obligation of another person,  issue or sell
     any debt securities or options,  warrants, calls or other rights to acquire
     any debt  securities,  enter  into any "keep  well" or other  agreement  to
     maintain any financial  statement  condition or enter into any  arrangement
     having  the  economic  effect  of any of the  foregoing  other  than (i) in
     connection with the financing of ordinary course trade payables  consistent
     with past  practice,  (ii)  pursuant to existing  credit  facilities in the
     ordinary course of business, or (iii) as contemplated by this Agreement;

          (h) Enter into or amend any  contract or  agreement  other than in the
     ordinary course of business consistent with past practice;


                                      A-19

<PAGE>



          (i) Authorize  any single  capital  expenditure  which is in excess of
     $100,000 or capital expenditures which are, in the aggregate,  in excess of
     $500,000 for the Company and its Subsidiaries taken as a whole;

          (j)  Increase  the  compensation  payable or to become  payable to its
     officers  or  employees,  except  for  increases  in  accordance  with past
     practice  in  salaries  or  wages  of  employees  of  the  Company  or  its
     Subsidiaries  who are not officers of the Company or its  Subsidiaries,  or
     grant any severance or termination  pay to, or enter into any employment or
     severance  agreement  with, any director,  officer or other employee of the
     Company or any of its  Subsidiaries,  or  establish,  adopt,  enter into or
     amend  any  collective   bargaining,   bonus,   profit   sharing,   thrift,
     compensation, stock option, restricted stock, pension, retirement, deferred
     compensation,  employment, termination, severance or other plan, agreement,
     trust, fund, policy or arrangement for the benefit of any director, officer
     or employee of the Company or any of its Subsidiaries;

          (k) Take any action,  other than  reasonable  and usual actions in the
     ordinary course of business and consistent with past practice, with respect
     to  accounting  policies  or  procedures  (including,  without  limitation,
     procedures with respect to cash management, the payment of accounts payable
     and the collection of accounts receivable, except as required by law);

          (l) Make  any tax  election  or  settle  or  compromise  any  material
     federal,  state, local or foreign income tax liability,  or execute or file
     with the IRS or any other taxing  authority any agreement or other document
     extending,  or having the effect of extending,  the period of assessment or
     collection of any taxes;

          (m)  Amend  or  modify  the  warranty  policy  of the  Company  or any
     Subsidiary;

          (n) Pay,  discharge,  satisfy,  settle or compromise any suit,  claim,
     liability  or  obligation  (absolute,   accrued,  asserted  or  unasserted,
     contingent   or   otherwise),   other  than  the   payment,   discharge  or
     satisfaction,  in the ordinary  course of business and consistent with past
     practice,  of  liabilities  reflected or reserved  against in the Company's
     balance  sheet dated as of April 30, 1998 as filed by the Company  with the
     SEC in its Annual  Report on Form 10-K for its fiscal  year ended April 30,
     1998 or  subsequently  incurred  in the  ordinary  course of  business  and
     consistent with past practice;

          (o) Take any action  that would  result in any of the  representations
     and warranties of the Company set forth in this Agreement  becoming  untrue
     in any material respect or in any of the conditions to the Merger set forth
     in Article VI not being satisfied;

          (p)  Enter  into,  amend  or  extend  any  contracts,  agreements,  or
     obligations  relating to the  distribution,  sale,  license or marketing by
     third  parties of the  Company's or any  Subsidiary's  products or products
     licensed  by  the  Company  or  any  Subsidiary,   other  than  agreements,
     extensions  or  amendments  that grant  non-exclusive  rights to such third
     parties and provide for  termination  by the Company or any  Subsidiary for
     convenience on not more than 60 days' notice;

          (q)  Materially  revalue any of its assets  (other than the booking of
     reserves  in the  ordinary  course of  business  and  consistent  with past
     practices)  or,  except  as  required  by a change  in law or in  generally
     accepted accounting  principles or the rules of the SEC, make any change in
     accounting methods, principles or practices, including inventory accounting
     practices;

          (r) Materially accelerate or delay collection of any notes or accounts
     receivable  in advance of or beyond  their  regular  due dates or the dates
     when the same would have been collected in the ordinary course of business;

          (s)  Materially  delay or  accelerate  payment of any account  payable
     beyond or in advance of its due date or the date such liability  would have
     been paid in the ordinary course of business; or

          (t) Cancel or terminate any material  insurance  policy naming it as a
     beneficiary  or a loss payable payee or permit any such policy to lapse (it
     being  understood  that  the  Company  and any  Subsidiary  may  renew  any
     insurance policy in effect as of the date of this Agreement).


                                      A-20

<PAGE>



     4.2  STOCKHOLDER MEETING; PROXY MATERIAL.

          (a)  The  Company  shall  cause a  meeting  of its  stockholders  (the
     "Stockholders'  Meeting") to be duly called and held as soon as  reasonably
     practicable  for the purpose of voting on the approval and adoption of this
     Agreement and the transactions  contemplated hereby. The Board of Directors
     of the Company  shall,  subject to the terms of Section  4.3(b),  recommend
     approval and  adoption of this  Agreement  and the Merger by the  Company's
     stockholders.  In  connection  with such  meeting,  the  Company  (i) shall
     promptly prepare and file with the SEC, use all reasonable  efforts to have
     cleared by the SEC and thereafter  mail to its  stockholders as promptly as
     practicable  the Proxy  Statement  and all other proxy  materials  for such
     meeting, (ii) shall notify Parent of the receipt of any comments of the SEC
     with respect to the Proxy  Statement and of any requests by the SEC for any
     amendment or supplement  thereto or for  additional  information  and shall
     provide to Parent promptly copies of all correspondence between the Company
     or any  representative  of the Company and the SEC, (iii) shall give Parent
     and its counsel the  opportunity to review the Proxy Statement prior to its
     being  filed  with  the SEC and  shall  give  Parent  and its  counsel  the
     opportunity to review all amendments and supplements to the Proxy Statement
     and all  responses to requests for  additional  information  and replies to
     comments  prior to their being filed with, or sent to, the SEC, (iv) shall,
     subject to the  fiduciary  duties of its Board of  Directors  as advised by
     counsel,  use all reasonable  efforts to obtain the necessary  approvals by
     its stockholders of this Agreement and the transactions contemplated hereby
     and (v) shall otherwise  comply with all legal  requirements  applicable to
     such meeting.

          (b) The  Company  agrees  that the proxy  statement  to be provided to
     stockholders  of the Company in connection with the  Stockholders'  Meeting
     (together  with  the  amendments  and  supplements   thereto,   the  "Proxy
     Statement") and all amendments thereof and supplements thereto shall comply
     as to form in all material respects with the applicable requirements of the
     Exchange  Act and the rules and  regulations  promulgated  thereunder,  and
     shall  not,  at  the  time  of  (i)  first  mailing  thereof  or  (ii)  the
     Stockholders' Meeting to be held in connection with the Merger, contain any
     untrue  statement  of a material  fact or omit to state any  material  fact
     required to be stated  therein or necessary in order to make the statements
     therein,  in light of the  circumstances  under  which they were made,  not
     misleading,  except  that no  representation  is made by the  Company  with
     respect  to   information   supplied  by  Parent  or  any   affiliates   or
     representatives  of  Parent or the  Purchaser  for  inclusion  in the Proxy
     Statement.

          (c)  Parent  and the  Purchaser  agree  that  none of the  information
     supplied  by  Parent  or  the  Purchaser   specifically  for  inclusion  or
     incorporation  by  reference  in the  Proxy  Statement  and all  amendments
     thereof and  supplements  thereto  shall  comply as to form in all material
     respects with the applicable requirements of the Exchange Act and the rules
     and regulations promulgated  thereunder,  and shall not, at the time of (i)
     first  mailing  thereof  or (ii) the  Stockholders'  Meeting  to be held in
     connection with the Merger, contain any untrue statement of a material fact
     or omit to state  any  material  fact  required  to be  stated  therein  or
     necessary  in  order  to make  the  statements  therein,  in  light  of the
     circumstances under which they were made, not misleading.

     4.3  THIRD PARTY ACQUISITIONS.

          (a) The Company  agrees that neither it, nor any of its  Subsidiaries,
     nor  any of the  employees,  officers,  directors  or  stockholders  of the
     Company or any of its Subsidiaries  shall, and the Company shall direct and
     cause the agents and  representatives  (including its Financial  Advisor or
     any other investment  banker and any attorney or accountant  retained by it
     (collectively,  "Company Advisors")) of it and each of its Subsidiaries not
     to,  directly or  indirectly,  initiate,  solicit,  encourage  or otherwise
     facilitate  any inquiries in respect of, or the making of any proposal for,
     a Third Party Acquisition (as defined in Section 4.3(b) below). The Company
     further  agrees that  neither it, any of its  Subsidiaries,  nor any of the
     employees, officers, directors or stockholders of the Company or any of its
     Subsidiaries  shall,  and the  Company  shall  direct and cause all Company
     Advisors  not  to,  directly  or  indirectly,  engage  in any  negotiations
     concerning,  or provide any information or data to, or have any discussions
     with, any Third Party (as defined in Section 4.3(b) below) relating to the


                                      A-21

<PAGE>



     proposal of a Third Party Acquisition,  or otherwise  facilitate any effort
     or  attempt  to make or  implement  a Third  Party  Acquisition;  provided,
     however,  that if at any time  prior to the  Effective  Time,  the Board of
     Directors of the Company  determines in good faith, after consultation with
     outside counsel,  that it is necessary to do so in order to comply with its
     fiduciary  duties to the Company's  stockholders  under applicable law, the
     Company may, in response to an inquiry, proposal or offer for a Third Party
     Acquisition which was not solicited  subsequent to the date hereof and that
     does not result from a breach of this  Section 4. 3, (x) furnish  only such
     information  with respect to the Company and its  Subsidiaries  to any such
     person pursuant to a customary  confidentiality  agreement as was delivered
     to Parent prior to the execution of this  Agreement and (y)  participate in
     the discussions and negotiations regarding such inquiry, proposal or offer.
     The Company shall immediately cease and cause to be terminated any existing
     activities,  discussions or negotiations  with any Third Parties  conducted
     heretofore  with respect to any of the foregoing,  and to promptly  request
     each Third Party that has heretofore  executed a confidentiality  agreement
     in connection with its consideration of acquiring the Company or any of its
     Subsidiaries, if any, to return to the Company all confidential information
     heretofore  furnished  to such Third Party by or on behalf of the  Company.
     The Company shall take the necessary  steps to promptly  inform all Company
     Advisors of the obligations  undertaken in this Section 4.3(a). The Company
     agrees to notify Parent  promptly (and in any event within 24 hours) if (i)
     any inquiries  relating to or proposals for a Third Party  Acquisition  are
     received  by the  Company,  any of its  Subsidiaries  or any of the Company
     Advisors,  (ii) any  information  about the Company or its  Subsidiaries is
     requested  from  the  Company,  its  Subsidiaries  or any  of  the  Company
     Advisors,  or (iii) any  negotiations  or discussions in connection  with a
     possible  Third Party  Acquisition  are sought to be initiated or continued
     with the Company or any of the Company  Advisors  indicating,  in each such
     case, in connection with such notice, the principal terms and conditions of
     any proposals or offers,  including the identity of the offering party, and
     thereafter shall keep Parent informed in writing,  on a reasonably  current
     basis,  on the  status  and terms of any such  proposals  or offers and the
     status of any such negotiations or discussions.

          (b) Except as permitted by this Section 4.3(b), the Board of Directors
     of the Company  shall not  withdraw  its  recommendation  of the Merger and
     other transactions  contemplated  hereby or approve or recommend,  or cause
     the Company or any of its  Subsidiaries  to enter into any  agreement  with
     respect  to, any Third Party  Acquisition.  Notwithstanding  the  preceding
     sentence,  if the Board of Directors of the Company  determines in its good
     faith  judgment,  after  consultation  with  outside  counsel,  that  it is
     necessary  to do so in order to  comply  with its  fiduciary  duties to the
     Company's  stockholders  under  applicable  law, the Board of Directors may
     withdraw  or  alter  its   recommendation  of  the  Merger  and  the  other
     transactions  contemplated  hereby,  or approve or  recommend  or cause the
     Company to enter into an agreement with respect to a Superior  Proposal (as
     defined below), but in each case only (i) after providing written notice to
     Parent (a "Notice of Superior  Proposal") advising Parent that the Board of
     Directors has received a Superior  Proposal,  specifying the material terms
     and  conditions of such  Superior  Proposal and  identifying  the person or
     entity  making such Superior  Proposal and (ii) if Parent does not,  within
     three (3) business  days (or within two (2)  business  days with respect to
     any amendment to any Superior Proposal which was noticed at least three (3)
     business days prior to such amendment) after Parent's receipt of the Notice
     of Superior  Proposal,  make an offer which the Board of  Directors  of the
     Company  determines in its good faith judgment  (based on the advice of its
     Financial  Advisor or another  financial  adviser of nationally  recognized
     reputation)  to be as  favorable  to the  Company's  stockholders  as  such
     Superior  Proposal;  provided,  however,  that  the  Company  shall  not be
     entitled to enter into any  agreement  with respect to a Superior  Proposal
     unless this Agreement is  concurrently  terminated by its terms pursuant to
     Section 7.1(e)(i).

          (c) For purposes of this Agreement,  "Third Party  Acquisition"  means
     the occurrence of any of the following  events:  (i) the acquisition of the
     Company by merger or  otherwise by any person or entity  (which  includes a
     "person" as such term is defined in Section  13(d)(3) of the Exchange  Act)
     other  than  Parent,  the  Purchaser  or any  affiliate  thereof  (a "Third
     Party");  (ii) the acquisition by a Third Party of 20% or more of the total
     assets of the Company (other than the purchase of the


                                      A-22

<PAGE>



     Company's  products  in  the  ordinary  course  of  business);   (iii)  the
     acquisition by a Third Party of 20% or more of the outstanding Shares; (iv)
     the adoption by the Company of a plan of partial or complete liquidation or
     the declaration or payment of an extraordinary dividend; (v) the repurchase
     by the  Company  of 20% or  more of the  outstanding  Shares;  or (vi)  the
     acquisition  by the Company by merger,  purchase of stock or assets,  joint
     venture  or  otherwise  of a  direct  or  indirect  ownership  interest  or
     investment in any business whose annual  revenues,  net income or assets is
     equal to or greater than 20% of the annual  revenues,  net income or assets
     of the Company. For purposes of this Agreement, a "Superior Proposal" means
     any bona fide proposal to acquire directly or indirectly, for consideration
     consisting of cash and/or  securities,  100% of the Shares then outstanding
     or all or  substantially  all the assets of the  Company and  otherwise  on
     terms  which the Board of  Directors  of the  Company  by a  majority  vote
     determines  in its good  faith  judgment  (based on  consultation  with its
     Financial  Advisor or another  financial  adviser of nationally  recognized
     reputation)  to be  reasonably  capable  of being  completed  (taking  into
     account all legal, financial,  regulatory and other aspects of the proposal
     and the person or entity making the proposal, including the availability of
     financing  therefor) and more favorable to the Company's  stockholders than
     the Merger.

     4.4  SECTION  203 OF THE DGCL.  From and  after the date of this  Agreement
until the earlier of the termination of this Agreement  pursuant to its terms or
the Effective  Time,  the Company will not approve any  acquisition of shares of
Company  Common Stock by any person  (other than Parent,  the Purchaser or their
respective affiliates) which would result in such person becoming an "interested
stockholder"  (as such term is defined in Section 203 of the DGCL) or  otherwise
become subject to Section 203 of the DGCL, unless such acquisition is related to
a Superior  Proposal  and the  Company  has  complied  with  Section 4.3 and, if
applicable, Section 7.3.

     4.5 SEC  REPORTS.  From and  after  the date of this  Agreement  until  the
earlier  of the  termination  of this  Agreement  pursuant  to its  terms or the
Effective Time, the Company will timely file all reports required to be filed by
it under the Exchange Act.

     4.6  INDEMNIFICATION.  Parent  agrees  that all  rights to  indemnification
existing in favor of directors, officers or employees of the Company as provided
in the Company's  Certificate of Incorporation,  By-Laws or the  indemnification
agreements  listed in  Section  4.6 of the  Company  Disclosure  Schedule,  with
respect to matters  occurring through the Effective Time (including the Merger),
shall  survive  the  Merger  and shall  continue  in full force and effect for a
period of not less than six years from the Effective  Time.  Effective  upon the
Effective Time, to the fullest extent permitted by law Parent hereby assumes the
Company's and the  Surviving  Corporation's  obligations  described in the prior
sentence for a period of six years after the Effective Time. Notwithstanding the
foregoing,  this Section 4.6 shall not  restrict  the Company from  amending its
Certificate of Incorporation  or By-Laws in any manner or consolidating  with or
merging  into  any  other  person  so  long as the  indemnification  obligations
contained  in such  Certificate  of  Incorporation  or By-Laws  with  respect to
matters  occurring  through  the  Effective  Time are honored by the Company and
Parent or their respective  successors or assigns.  In addition,  if Parent, the
Surviving  Corporation  or any  of  either  of its  successors  or  assigns  (i)
consolidates  with  or  merges  into  any  other  person  and  shall  not be the
continuing or surviving corporation or entity of such consolidation or merger or
(ii)  transfers all or  substantially  all of its  properties  and assets to any
person,  then and in each such case,  proper provision shall be made so that the
successors  and  assigns  of Parent  and the  Surviving  Corporation  assume the
obligations  set forth in this Section 4.6. Parent also agrees to use reasonable
efforts to purchase an extension of the Company's  existing director and officer
insurance  policy to be effective  for a period of six years after the Effective
Time; provided,  however,  that Parent shall not be obligated to spend more than
$150,000.


                                    ARTICLE V

                              ADDITIONAL AGREEMENTS

     5.1  ACCESS TO  INFORMATION.  Between  the date of this  Agreement  and the
Effective   Time,   the  Company  will  afford  to  Parent  and  its  authorized
representatives  for the transactions  contemplated  hereby reasonable access at
all reasonable times to the officers, employees, agents, properties, offices and
all


                                      A-23

<PAGE>



other  facilities,  books and  records of the  Company as Parent may  reasonably
request.  Additionally,  the  Company  will  permit  Parent  and its  authorized
representatives   for  the  transactions   contemplated   hereby  to  make  such
inspections  of the  Company,  each  of  its  Subsidiaries  and  each  of  their
operations at all reasonable  times as it may reasonably  require and will cause
its  officers,  employees and agents to furnish  Parent with such  financial and
operating data and other information with respect to the business and properties
of the  Company  and each of its  Subsidiaries  as Parent  may from time to time
reasonably request.  No investigation  pursuant to this Section 5.1 shall affect
any  representation  or warranty in this  Agreement  of any party  hereto or any
condition  to the  obligations  of the parties  hereto.  Parent  agrees that any
information furnished to it, its subsidiaries or its authorized  representatives
pursuant  to  this  Section  5.1  will  be  subject  to  the  provisions  of the
Confidentiality Agreement (as defined in Section 5.3).

     5.2  LEGAL CONDITIONS TO MERGER.

          (a) The Company will take, and will cause each of its  Subsidiaries to
     take, all reasonable  actions  necessary to comply  promptly with all legal
     requirements which may be imposed on the Company or any of its Subsidiaries
     with respect to the Merger (including  furnishing all information  required
     under  the HSR Act  and  under  applicable  antitrust  laws of any  foreign
     country) and will take,  and will cause each of its  Subsidiaries  to take,
     all  reasonable  actions  necessary to cooperate  promptly with and furnish
     information  to the  Purchaser  or  Parent  in  connection  with  any  such
     requirements  imposed upon the Purchaser or Parent in  connection  with the
     Merger.  The Company will take, and will cause each of its  Subsidiaries to
     take, all reasonable  actions  necessary to obtain (and will take and cause
     to be taken all reasonable actions necessary to cooperate promptly with the
     Purchaser and Parent in  obtaining)  any consent,  authorization,  order or
     approval of, or any exemption by, any Governmental  Entity,  or other third
     party, required to be obtained or made by the Company or any Subsidiary (or
     by the Purchaser or Parent) in connection  with the Merger or the taking of
     any action  contemplated  thereby or by this Agreement.  In addition to the
     foregoing, prior to the Effective Time, the parties shall take, or cause to
     be taken,  all such actions as may be necessary or  appropriate in order to
     effectuate,  as  expeditiously  as  practicable,  the  Merger and the other
     transactions  contemplated  by  this  Agreement,  including  any  necessary
     consents and waivers.

          (b)  The  Purchaser  and  Parent  will  take  all  reasonable  actions
     necessary  to  comply  promptly  with all legal  requirements  which may be
     imposed  on them with  respect  to the  Merger  (including  furnishing  all
     information  required under the HSR Act and under applicable antitrust laws
     of any foreign country) and will take all reasonable  actions  necessary to
     cooperate  promptly  with  and  furnish   information  to  the  Company  in
     connection  with any such  requirements  imposed upon the Company or any of
     its  Subsidiaries in connection  with the Merger.  The Purchaser and Parent
     will take all  reasonable  actions  necessary  to obtain (and will take all
     reasonable  actions  necessary  to cooperate  promptly  with the Company in
     obtaining) any consent,  authorization,  order or approval of, or exemption
     by, any Governmental Entity, or other third party,  required to be obtained
     or  made  by the  Purchaser  or  Parent  (or by the  Company  or any of its
     Subsidiaries)  in  connection  with the  Merger or the taking of any action
     contemplated thereby or by this Agreement.

          (c)  Notwithstanding  anything  to the  contrary  in  this  Agreement,
     including  without  limitation  Section 5.2(b), as a result of filings made
     with Governmental  Entities pursuant to this Agreement,  neither Parent nor
     any of its subsidiaries, nor the Company nor any of its Subsidiaries, shall
     be required to divest any of their respective businesses,  product lines or
     assets, or agree to any other limitation with respect to its business.

     5.3 CONFIDENTIALITY  AGREEMENT. The Company and Parent acknowledge that the
existing  confidentiality  agreement between such parties (the  "Confidentiality
Agreement")  shall  remain in full  force and  effect at all times  prior to the
Effective  Time and after any  termination of this  Agreement,  and such parties
agree to comply with the terms of such Agreement.

     5.4  PUBLIC  ANNOUNCEMENTS.  The  Purchaser,  Parent and the  Company  will
consult with each other before issuing any press release or otherwise making any
public  statements  with respect to the Merger or any  transaction  contemplated
hereby  and  shall  not issue any such  press  release  or make any such  public
statement  except as they may mutually agree unless  required so to do by law or
by obligations pursuant


                                      A-24

<PAGE>



to any listing agreement with any national  securities  exchange or the National
Association of Securities Dealers, Inc. The Company and Parent have agreed as to
the form of joint press release announcing execution of this Agreement.

     5.5  COMPANY STOCK PLANS.

          (a) At the Effective  Time,  each option to purchase  shares of Common
     Stock outstanding under the Company's 1998 Non-Qualified  Stock Option Plan
     and 1996 Stock Plan shall  terminate and each holder  thereof shall receive
     in exchange for such  termination a cash payment equal,  subject to Section
     5.5(f) below,  to the excess of (i) Merger Price times the number of shares
     of Common  Stock  subject to such option  which are vested and  exercisable
     (including such number of shares that become vested and  exercisable  under
     the applicable option terms as a result of the transactions contemplated by
     this Agreement),  over (b) the aggregate exercise price of such option. The
     fair market value of the Common Stock on the Effective Time shall be deemed
     to equal the Merger Price.

          (b) At the Effective  Time,  each option to purchase  shares of Common
     Stock  outstanding  under the Company's 1995 Employee Stock Option Plan and
     1995  Incentive  Stock  Option  Plan (the  "1995  Options")  shall  convert
     automatically into a right to receive upon exercise  thereafter and subject
     to any continuing  vesting  provisions  applicable to the option the Merger
     Price times the number of shares being exercised. No shares of Common Stock
     shall be issued upon exercise of the 1995 Options after the Effective Time.

          (c) At the Effective Time, each option outstanding under the Company's
     1996 Employee Stock Purchase Plan (the "Purchase Plan") shall terminate and
     the holder of each such option  shall  receive in exchange  therefor a cash
     payment equal,  subject to Section  5.5(f) below,  to the excess of (a) the
     Merger  Price times the number of shares of Common  Stock that the holder's
     accumulated payroll deductions as of the Effective Time could purchase,  at
     an option price determined with reference only to the first business day of
     the applicable Payment Period (as defined in the Purchase Plan) and subject
     to the  limitations  imposed by the Purchase Plan (including the limitation
     that no option with respect to a single  Payment  Period be  exercised  for
     more than 250 shares of Common Stock),  over (b) the product of such number
     of shares times the option price. The fair market value of the Common Stock
     at the Effective Time shall be deemed to equal the Merger Price.

          (d) Prior to the  Effective  Time,  the Company shall take all actions
     (including  if  appropriate  amending the terms of the Company Stock Option
     Plans and the Purchase  Plan and  obtaining the consent of holders of Stock
     Options or stock purchase  rights) that are necessary to give effect to the
     transactions contemplated by Sections 5.5(a), (b) and (c).

          (e) The Company shall take all steps required to terminate the Company
     Stock Option Plans and the Purchase  Plan  immediately  after the Effective
     Time.

          (f) Payments  pursuant to Sections 5.5(a),  (b) and (c) above shall be
     subject to any  applicable  tax  withholding  required  under the Code, the
     rules and  regulations  thereunder  or any  provision  of  state,  local or
     foreign tax law. To the extent that amounts are so withheld,  such withheld
     amounts shall be treated for all purposes of this  Agreement as having been
     paid to the holder of the Stock Options and/or stock purchase rights.

     5.6 CERTAIN  EMPLOYEE  BENEFITS  MATTERS.  Employees  of the Company at the
Effective  Time will be provided  with  employee  benefit plans by the Surviving
Corporation or Parent,  except with respect to such Company Benefit Plans Parent
determines  that it will  continue  in effect.  If any  employee  of the Company
becomes  a  participant  in  any  employee  benefit  plan,  program,  policy  or
arrangement of Parent or one of its  subsidiaries,  such employee shall be given
credit for all  service  with the  Company  prior to the  Effective  Time to the
extent  permissible  under the current  terms of such plan,  program,  policy or
arrangement or through an amendment of such plan, program, policy or arrangement
at no cost in excess of  $100,000  in the  aggregate  to Parent and  without any
requirement  of  obtaining  approval of the Parent's  stockholders.  Parent also
agrees to issue  within a  reasonable  period of time after the  Effective  Time
options to purchase shares of its Common Stock in amounts reasonably  consistent
with Parent's


                                      A-25

<PAGE>



practices  for  employees on  comparable  levels as  determined by Parent to the
lesser of seventy  percent of the employees  listed in Schedule 6.2(k) hereto or
the number of such employees that remain employees of the Surviving  Corporation
at the time of the grant of the stock options.  Parent also will provide bonuses
of $10,000 per employee to seventy  percent of the employees  listed in Schedule
6.2(k)  hereto  payable if such  employees  are employed by the Company one year
after the Effective Time.

     5.7 NOTICE OF CERTAIN EVENTS.  The Company shall notify Parent,  and Parent
shall promptly notify the Company, of:

          (i)  receipt  of any  notice or other  communication  from any  person
     alleging  that  the  consent  of  such  person  is or  may be  required  in
     connection with the transactions contemplated by this Agreement;

          (ii)   receipt  of  any  notice  or  other   communication   from  any
     Governmental  Entity in connection  with the  transactions  contemplated by
     this Agreement;

          (iii)   receipt   of  notice   that  any   actions,   suits,   claims,
     investigations  or proceedings  have been commenced or, to the knowledge of
     the  Company,  threatened,  against or involving  the  Company,  any of its
     Subsidiaries  or Parent,  as applicable,  which,  if pending on the date of
     this Agreement, would have been required to have been disclosed pursuant to
     Section  4.9 or  which  relate  to  the  consummation  of the  transactions
     contemplated by this Agreement;

          (iv) the occurrence or  non-occurrence  of any event the occurrence or
     non-occurrence  of which  would be likely to cause  any  representation  or
     warranty of it (and, in the case of Parent, of the Purchaser)  contained in
     this Agreement to be untrue or inaccurate; and

          (v) any failure of the Company,  Parent or the Purchaser,  as the case
     may be, to comply with or satisfy any  covenant,  condition or agreement to
     be complied with or satisfied by it hereunder;  provided, however, that the
     delivery  of any notice  pursuant  to this  Section  6.7 shall not limit or
     otherwise  affect the remedies  available  hereunder to the party receiving
     such notice.

     5.8  OBLIGATIONS  OF  PURCHASER.  Parent will take all action  necessary to
cause the  Purchaser  to perform its  obligations  under this  Agreement  and to
consummate the Merger on the terms and conditions set forth in this Agreement.

     5.9  VOTING OF SHARES.  Parent  agrees to cause the  Purchaser  to vote all
Shares  beneficially  owned by it in favor of adoption of this Agreement and the
Merger at the Stockholders' Meeting.

     5.10 EXPENSES.  Except as otherwise provided in Section 7.3, whether or not
the Merger shall be consummated,  all costs and expenses  incurred in connection
with this  Agreement  and the  Merger  and the other  transactions  contemplated
hereby shall be paid by the party incurring such cost or expense.

     5.11 TAKEOVER STATUTES. If any Takeover Statute is or may become applicable
to the Merger or the other transactions  contemplated by this Agreement, each of
Parent and the Company and their respective Boards of Directors shall grant such
approvals  and take such  lawful  actions as are  necessary  to ensure that such
transactions  may be  consummated  as  promptly  as  practicable  on  the  terms
contemplated  by this  Agreement  and otherwise act to eliminate or minimize the
effects of such  statute  and any  regulations  promulgated  thereunder  on such
transactions.


                                   ARTICLE VI

                                   CONDITIONS

     6.1  CONDITIONS  OF EACH  PARTY'S  OBLIGATION  TO EFFECT  THE  MERGER.  The
respective  obligation  of each  party to effect  the  Merger is  subject to the
satisfaction prior to the Closing Date of the following conditions:


                                      A-26

<PAGE>



          (a)  STOCKHOLDER  APPROVAL.  This  Agreement and the Merger shall have
     been approved and adopted by the affirmative vote or consent of the holders
     of a majority of the  outstanding  shares of Common Stock of the Company in
     accordance  with the  DGCL  and the  Certificate  of  Incorporation  of the
     Company.

          (b) NO  INJUNCTIONS  OR RESTRAINTS.  No temporary  restraining  order,
     preliminary   or  permanent   injunction  or  other  order  issued  by  any
     Governmental  Entity  of  competent  jurisdiction  nor any  statute,  rule,
     regulation or executive  order  promulgated or enacted by any  Governmental
     Entity, nor other legal restriction,  restraint or prohibition,  preventing
     the consummation of the Merger shall be in effect; provided,  however, that
     each of the parties shall have used reasonable efforts to prevent the entry
     of any  such  injunction  or other  order  and to  appeal  as  promptly  as
     practicable any injunction or other order that may be entered.

          (c)  REGULATORY  CONSENTS.   The  waiting  period  applicable  to  the
     consummation  of the  Merger  under the HSR Act and  under  any  applicable
     foreign  antitrust laws shall have expired or been  terminated,  and, other
     than filing the  articles  of merger,  all  filings  with any  Governmental
     Entity  required to be made prior to the  Effective  Time by the Company or
     Parent or any of their  respective  subsidiaries,  with, and all government
     consents required to be obtained prior to the Effective Time by the Company
     or Parent or any of their  respective  subsidiaries  in connection with the
     execution  and  delivery  of this  Agreement  and the  consummation  of the
     transactions  contemplated hereby by the Company,  Parent and the Purchaser
     shall have been made or obtained (as the case may be).

     6.2 CONDITIONS TO OBLIGATIONS OF PARENT AND THE PURCHASER.  The obligations
of Parent  and the  Purchaser  to effect  the  Merger  are also  subject  to the
satisfaction  or waiver by Parent prior to the  Effective  Time of the following
conditions:

          (a) REPRESENTATIONS AND WARRANTIES. The representations and warranties
     of the Company set forth in this  Agreement  (other than those  relating to
     the License  Agreement) shall be true and correct in all material  respects
     as of the date of this  Agreement and as of the Closing Date as though made
     on and as of the Closing Date.

          (b) PERFORMANCE OF OBLIGATIONS OF THE COMPANY.  The Company shall have
     performed in all material respects all obligations required to be performed
     by it under this Agreement at or prior to the Closing Date.

          (c) SETTLEMENT  AND COURT APPROVAL OF THE LAWSUITS.  The Company shall
     have  obtained  final court  approval of the  settlement of the Lawsuits on
     terms consistent with the Memorandum of Understanding Concerning Settlement
     Terms  dated  July 9, 1998 (the  "Memorandum  of  Understanding"),  and all
     rights to appeal,  contest or modify the  court's  judgment  approving  the
     settlement and dismissing the Lawsuits shall have expired  without any such
     rights  having been  exercised.  In  addition,  the number of shares of the
     Company's  Common Stock  purchased by persons filing requests for exclusion
     from the settlement  shall not exceed the number of shares set forth in the
     letter between Kevin J. O'Connor and Samuel P. Sporn,  dated July 30, 1998,
     referred to in paragraph 15 of the Memorandum of Understanding.  "Lawsuits"
     means the various  putative  securities  class  actions filed in the United
     States District Court for the Southern  District of New York and the United
     States District for the Eastern  District of Virginia,  as follows:  Thomas
     Esposito, et al. v. Versatility,  Inc., et al. (S.D.N.Y.); Tammy Newsman v.
     Versatility,  Inc., et al. (S.D.N.Y.);  Sam Succar v. Versatility,  Inc. et
     al. (S.D.N.Y.);  Thomas K. Doyle v. Versatility, Inc. et al. (E.D. VA); and
     Steven Bowen v. Versatility, Inc. et al. (S.D.N.Y.).

          (d) EMPLOYEE RETENTION. Each of Marcus Heth and seventy percent of the
     employees of the Company listed in Section 6.2(d) of the Company Disclosure
     Schedule  shall be  employees of the Company as of the  Effective  Time and
     shall not have indicated in writing an intention to leave the employment of
     the Company.

          (e)  DISSENTING  SHARES.  The  aggregate  number  of  Shares  held  by
     Dissenting  Stockholders shall not be equal to or exceed ten percent of the
     outstanding Shares immediately prior to the Effective Time.


                                      A-27

<PAGE>



          (f) NO LITIGATION. After the date hereof there shall not be instituted
     and continuing any action, suit or proceeding against the Company,  Parent,
     Purchaser or any Indemnified Person (as defined below), by any Governmental
     Entity or any other person or persons,  (i) directly or indirectly relating
     to  the  Merger  or  the  License  Agreement  or  any  other   transactions
     contemplated  by  this  Agreement;  (ii)  who  is or was a  stockholder  or
     stockholders  of the  Company,  whether  on behalf of such  stockholder  or
     stockholders,  or in a derivative  action on behalf of the  Company;  (iii)
     alleging infringement by the Company of intellectual property assets of any
     third  party;  or  (iv)  which  individually  or  in  the  aggregate  could
     reasonably be expected to have a Material Adverse Effect on the Company and
     its subsidiaries,  taken as a whole.  After the date hereof there shall not
     be threatened any action,  suit or proceeding against the Company,  Parent,
     Purchaser or any Indemnified Person (as defined below), by any Governmental
     Entity  or  any  other  person  or  persons  which  individually  or in the
     aggregate could reasonably be expected to have a Material Adverse Effect on
     the Company and its  subsidiaries,  taken as a whole.  For purposes of this
     paragraph,  without  limitation,  any action,  suit or proceeding  alleging
     infringement  by the Company of  intellectual  property assets of any third
     party  shall be  considered  to  reasonably  be expected to have a Material
     Adverse  Effect  on the  Company  and its  subsidiaries,  taken as a whole.
     "INDEMNIFIED PERSON" shall mean any director, officer, employee, consultant
     or  other  person  that the  Company  is  obligated  to  indemnify  or hold
     harmless,   whether  under  any  law,  rule,   regulation,   the  Company's
     certificate of incorporation or bylaws, any agreement or otherwise.

          (g) NO ADVERSE  CHANGE.  No event or events shall have occurred  which
     have caused or could  reasonably  be  expected to cause a Material  Adverse
     Effect on the Company and its subsidiaries, taken as a whole.

          (h)  OPINION.  Parent shall have  received an opinion  dated as of the
     Closing Date from Tucker,  Flyer & Lewis,  counsel to the Company,  or such
     other  counsel as chosen by the Company  and is  reasonably  acceptable  to
     Parent, substantially in the form attached hereto as Exhibit D.

          (i) THIRD PARTY  LICENSES.  The Company shall have  obtained  executed
     license  agreements  on  commercially  reasonable  terms  from  each of the
     entities listed in Section 6.2(i) of the Company  Disclosure  Schedule that
     has access to all or any portion of the Company's client server products.

          (j) BANK  ACTIONS.  On or after the date hereof,  Silicon  Valley Bank
     shall not have notified the Company of its  acceleration of any amounts due
     to  Silicon  Valley  Bank or taken any other  action  to  collect  any such
     amounts or realize the benefit of any  security  interest in the  Company's
     assets.

     6.3  CONDITIONS  TO  OBLIGATIONS  OF THE COMPANY.  The  obligations  of the
Company to effect the Merger are also subject to the  satisfaction  or waiver by
the Company prior to the Effective Time of the following conditions:

          (a) REPRESENTATIONS AND WARRANTIES. The representations and warranties
     of Parent and the Purchaser set forth in this  Agreement  shall be true and
     correct in all material respects as of the date of this Agreement and as of
     the Closing Date as though made on and as of the Closing Date.

          (b)  PERFORMANCE OF  OBLIGATIONS OF PARENT AND THE PURCHASER.  Each of
     Parent and the Purchaser shall have performed in all material  respects all
     obligations required to be performed by it under this Agreement at or prior
     to the Closing Date.


                                   ARTICLE VII

                                   TERMINATION

     7.1  TERMINATION.  This  Agreement may be terminated  and the Merger may be
abandoned at any time prior to the Effective Time, notwithstanding any requisite
approval  of this  Agreement  and the  transactions  contemplated  hereby by the
stockholders of the Company:

          (a) by  mutual  written  consent  duly  authorized  by the  Boards  of
     Directors of the Company, Parent and the Purchaser;


                                      A-28

<PAGE>



          (b) by either Parent or the Company if any  Governmental  Entity shall
     have issued an order, decree,  ruling or taken any other action permanently
     restraining,  enjoining or otherwise prohibiting the acceptance for payment
     of, or payment for, Shares  pursuant to the Merger and such order,  decree,
     ruling or other action shall have become final and nonappealable;

          (c) by either  Parent or the Company if the  Effective  Time shall not
     have occurred on or prior to December 31, 1998; provided, however, that the
     right to terminate this Agreement pursuant to this Section 7.1(c) shall not
     be  available  to any party the  failure  of which (or the  failure  of the
     affiliates  of  which)  to  perform  in  any  material  respect  any of its
     obligations  under this  Agreement  results in the failure of any condition
     set forth in Article VI or if the failure of such  condition  results  from
     facts  or   circumstances   that   constitute   a  material   breach  of  a
     representation or warranty under this Agreement by such party;

          (d) by  Parent if (i) prior to the  Effective  Time,  (A) the Board of
     Directors of the Company or any committee  thereof shall have  withdrawn or
     modified in a manner  adverse to the  Purchaser  or Parent its  approval or
     recommendation  of this  Agreement,  the  Merger or any  other  transaction
     contemplated by this  Agreement;  (B) the Board of Directors of the Company
     or any committee  thereof shall have recommended to the stockholders of the
     Company,  taken no position with respect to, or failed to recommend against
     acceptance of a Third Party Acquisition; (C) the Company shall have entered
     into any definitive  agreement  with respect to a Third Party  Acquisition;
     (D) the Company fails to confirm its recommendation of this Agreement,  the
     Merger and transactions  contemplated by this Agreement within five days of
     any written  request by Parent that it do so; or (E) the Board of Directors
     of the Company or any  committee  thereof  shall have resolved to do any of
     the  foregoing;  or (ii) the Company  shall have  breached in any  material
     respect  any  of  its  representations,   warranties,  covenants  or  other
     agreements  contained in this  Agreement  which breach cannot be or has not
     been cured within 20 days after the giving of written notice to the Company
     or shall have breached Section 4.3; or

          (e) by the Company if (i) the Board of Directors of the Company  shall
     have  withdrawn or modified in a manner  adverse to the Purchaser or Parent
     its approval or  recommendation of this Agreement or the Merger in order to
     approve the  execution by the Company of a definitive  agreement  providing
     for the transactions contemplated by a Superior Proposal, provided that the
     Company shall have complied with the  provisions of Section 4.3,  including
     the  notice  provisions  therein,  and shall  have made  payment of the fee
     contemplated  by Section 7.3 below;  or (ii) Parent or the Purchaser  shall
     have   breached  in  any   material   respect   any  of  their   respective
     representations,  warranties,  covenants or other  agreements  contained in
     this Agreement  which breach cannot be or has not been cured within 20 days
     after  the  giving  of  written  notice  to  Parent  or the  Purchaser,  as
     applicable, except, in any case, for such breaches which are not reasonably
     likely to affect adversely Parent's or the Purchaser's  ability to complete
     the Merger.

     7.2 EFFECT OF  TERMINATION.  If this  Agreement is  terminated  pursuant to
Section 7.1, this Agreement shall become void and of no effect with no liability
on the part of any party hereto,  except for intentional breach of any provision
of this Agreement and except that the agreements contained in Sections 5.3, 5.10
and 7.3 and Article VIII shall survive the termination hereof.

     7.3  CERTAIN PAYMENTS.

          (a) In the event that:

               (i) this Agreement is terminated pursuant to Section 7.1(d)(i) or
          Section  7.1(e)(i)  and the Company was not entitled to terminate  the
          Agreement pursuant to Section 7.1(e)(ii) at such time, or

               (ii) this  Agreement is terminated  pursuant to Section 7.1(c) or
          7.1(d)(ii),  the Company was not entitled to terminate  the  Agreement
          pursuant  to Section  7.1(e)(ii)  at such time and the  Company  shall
          consummate a Third Party Acquisition with any person other than Parent
          or any of its affiliates  before or within 12 months after the date of
          such  termination,  then,  in any such event,  the  Company  shall pay
          Parent promptly (but in no event later than 1 business day


                                      A-29

<PAGE>



          after the  first of such  events  shall  have  occurred)  (i) a fee of
          $360,000,  plus (ii) an amount equal to Parent's actual and reasonably
          documented  out-of-pocket  fees and expenses (not to exceed  $200,000)
          incurred by Parent and the  Purchaser in  connection  with the Merger,
          this Agreement and the consummation of the  transactions  contemplated
          hereby, all of which amounts shall be payable in immediately available
          funds (the  "Termination  Fee").  In the event that the Company  shall
          fail to pay any  amounts  owing  pursuant to the  foregoing  when due,
          interest shall be paid on such unpaid amounts,  commencing on the date
          such  amounts  became  due,  at a rate of 6% per  annum.  The  Company
          acknowledges  that the  agreement  contained in this Section 7.3 is an
          integral part of the transactions  contemplated by this Agreement, and
          that,  without  these  agreements,  Parent  would not enter  into this
          Agreement;  accordingly,  if the  Company  fails  promptly  to pay any
          amount due pursuant to this Section 7.3,  and, in order to obtain such
          payment,  Parent  commences a suit which results in a judgment against
          the Company for the amounts set forth in this Section 7.3, the Company
          shall pay to Parent  its  reasonable  costs  and  expenses  (including
          attorneys' fees and expenses) in connection  with such suit,  together
          with  interest  on the amounts  set forth in this  Section  7.3. In no
          event shall the Company be obligated to pay more than one  termination
          fee and reimbursement of expenses pursuant to this Section 7.3.

          (b) The Termination Fee shall not be deemed to be liquidated  damages,
     and the right to the payment of the Termination Fee shall be in addition to
     (and not a maximum  payment in respect of) any other damages or remedies at
     law or in equity to which  Parent or the  Purchaser  may be  entitled  as a
     result of an intentional  breach of any term or provision of this Agreement
     or any Support Agreement.


                                  ARTICLE VIII

                               GENERAL PROVISIONS

     8.1  NONSURVIVAL  OF  REPRESENTATIONS,   WARRANTIES  AND  AGREEMENTS.   All
representations,   warranties  and  agreements  in  this  Agreement  or  in  any
instrument  delivered  pursuant to this Agreement  shall not survive the Merger,
except for the agreements contained in Sections 4.6, 5.3, 5.5, 5.6, 5.8 and 5.10
and  Articles I and VIII of this  Agreement,  each of which  shall  survive  the
Merger.

     8.2  AMENDMENTS  AND WAIVERS.  Any term of this Agreement may be amended or
waived only with the written  consent of the parties;  provided,  however,  that
Section 4.6 may only be amended  with the  consent of each of the  persons  with
rights to indemnification under Section 4.6. Any amendment or waiver effected in
accordance  with this  Section  8.2 shall be binding  upon the parties and their
respective successors and assigns.

     8.3  SEVERABILITY.  The  provisions  of  this  Agreement  shall  be  deemed
severable and the invalidity or  unenforceability  of any provision hereof shall
not affect the validity or enforceability of any of the other provisions hereof.
If any provision of this Agreement,  or the application thereof to any person or
any  circumstance,  is illegal,  invalid or  unenforceable,  (a) a suitable  and
equitable provision shall be substituted  therefor in order to carry out, so far
as may be valid and  enforceable,  the  intent and  purpose  of such  invalid or
unenforceable  provision  and  (b)  the  remainder  of  this  Agreement  and the
application of such  provisions to other persons or  circumstances  shall not be
affected by such  invalidity or  unenforceability,  nor shall such invalidity or
unenforceability  affect the validity or enforceability  of such provision,  and
the application thereof, in any other jurisdiction.

     8.4  INTERPRETATION.

          (a) The table of contents and Article, Section and subsection headings
     herein are for  convenience of reference  only, do not constitute a part of
     this Agreement and shall not be deemed to limit or otherwise  affect any of
     the  provisions  hereof.  Where a reference in this  Agreement is made to a
     Section,  Schedule,  Annex or Exhibit, such reference shall be to a Section
     of, or  Schedule,  Annex or Exhibit to, this  Agreement,  unless  otherwise
     indicated. Whenever the words "include," "includes" or "including" are used
     in this Agreement, they shall be deemed to be followed by the


                                      A-30

<PAGE>



     words "without  limitation." All terms defined in this Agreement shall have
     the defined meanings when used in any certificate or other document made or
     delivered pursuant hereto unless otherwise defined therein. The definitions
     contained in this  Agreement are  applicable to the singular as well as the
     plural forms of such terms and to the  masculine as well as to the feminine
     and neuter  genders  of such term.  Any  agreement,  instrument  or statute
     defined or referred to herein means such  agreement,  instrument or statute
     as from time to time amended,  modified or supplemented,  including (in the
     case of agreements or instruments) by waiver or consent and (in the case of
     statutes) by succession of comparable  successor  statues and references to
     all attachments thereto and instruments incorporated therein. References to
     a person are also to its permitted  successors and assigns and, in the case
     of an individual, to his or her heirs and estate, as applicable.

          (b) This  Agreement  has been  negotiated  at arm's length and between
     persons  sophisticated  and  knowledgeable in the matters addressed in this
     Agreement.  Each of the parties has been  represented  by  experienced  and
     knowledgeable legal counsel. Accordingly, any rule of law or legal decision
     that would require  interpretation  of any  ambiguities  in this  Agreement
     against the party that has drafted it is not applicable and is waived.  The
     provisions of this Agreement shall be interpreted in a reasonable manner to
     effect the purpose of the parties and this Agreement.

     8.5 ASSIGNMENT.  This Agreement shall not be assignable by operation of law
or otherwise and any attempted assignment of this Agreement in violation of this
sentence  shall  be  void;  provided,  however,  that  this  Agreement  shall be
assignable by any party after the Effective Time.

     8.6   COUNTERPARTS.   This  Agreement  may  be  executed  in  two  or  more
counterparts,  each of  which  shall  be  deemed  an  original  and all of which
together shall constitute one instrument.

     8.7 TITLES AND  SUBTITLES.  The titles and subtitles used in this Agreement
are used for  convenience  only and are not to be  considered  in  construing or
interpreting this Agreement.

     8.8 NOTICES. Any notice required or permitted by this Agreement shall be in
writing and shall be deemed sufficient upon receipt,  when delivered  personally
or by courier, overnight delivery service or confirmed facsimile, or forty-eight
(48) hours after being  deposited in the regular mail as certified or registered
mail  with  postage  prepaid,  if such  notice is  addressed  to the party to be
notified at such party's  address or facsimile  number as set forth below, or as
subsequently modified by written notice in accordance with this Section 8.8:

     (a)  If to Parent or the Purchaser:

          Oracle Corporation
          500 Oracle Parkway
          Redwood City, CA 94065
          Attention: Daniel S. Cooperman, Senior Vice President,
               General Counsel and Secretary

          with a copy to:

          Venture Law Group
          A Professional Corporation
          2800 Sand Hill Road
          Menlo Park, CA 94025
          Attn: Donald M. Keller, Jr.

     (b)  If to the Company:

          Versatility Inc.
          11781 Lee Jackson Memorial Highway
          Seventh Floor
          Fairfax, Virginia 22033
          Attention: President

          with a copy to:


                                      A-31

<PAGE>



          Tucker, Flyer & Lewis
          1615 L Street, N.W., Suite 400
          Washington, DC 20036
          Attn: Jack L. Lewis

     8.9  ENTIRE  AGREEMENT.   This  Agreement   (including  the  Schedules  and
Exhibits),  together with the Confidentiality  Agreement, are the product of all
of the parties hereto,  and constitute the entire agreement between such parties
pertaining to the subject matter hereof,  and merge all prior  negotiations  and
drafts of the parties with regard to the transactions  contemplated  herein. Any
and all other written or oral  agreements  existing  between the parties  hereto
regarding such transactions are expressly canceled.

     8.10 NO THIRD PARTY BENEFICIARIES. This Agreement shall be binding upon and
inure solely to the benefit of each party hereto and their respective successors
and  assigns,  and nothing in this  Agreement,  express or  implied,  other than
pursuant to Section 4.6,  5.5 and 5.6 or the right to receive the  consideration
payable in the Merger pursuant to Article I, is intended to or shall confer upon
any other person any right,  benefit or remedy of any nature whatsoever under or
by reason of this Agreement.

     8.11 GOVERNING LAW.

          (a) This  Agreement  shall be governed by, and construed in accordance
     with, the laws of the State of Delaware.

          (b) The parties agree that irreparable damage would occur and that the
     parties would not have any adequate  remedy at law in the event that any of
     the  provisions of this  Agreement  were not  performed in accordance  with
     their specific terms or were otherwise  breached.  It is accordingly agreed
     that the parties  shall be  entitled to an  injunction  or  injunctions  to
     prevent  breaches of this Agreement and to enforce  specifically  the terms
     and  provisions  of this  Agreement,  this being in  addition  to any other
     remedy to which they are entitled at law or in equity.


                                      A-32

<PAGE>



     The parties have caused this  Agreement  and Plan of Merger to be signed by
their  respective  duly  authorized  officers,  all as of the date first written
above.

                                        ORACLE CORPORATION

                                        By: /s/ David J. Roux
                                           ------------------------------------
                                           Name: David J. Roux
                                           Title:  Exec. Vice President

                                        AQX ACQUISITION CORPORATION

                                        By: /s/ David J. Roux
                                            -----------------------------------
                                            Name: David J. Roux
                                            Title:  Exec. Vice President

                                        VERSATILITY INC.

                                        By: /s/ Paul J. Zoukis
                                            -----------------------------------
                                            Name: Paul J. Zoukis
                                            Title: President and Chief Executive
                                                   Officer


                                      A-33

<PAGE>



                                                                       EXHIBIT A

                            FORM OF SUPPORT AGREEMENT

     THIS SUPPORT  AGREEMENT  (this  "Agreement") is made and entered into as of
__________,  1998, by and between  Oracle  Corporation,  a Delaware  corporation
("Parent"), and ________________ ("Seller").


                                    RECITALS

     A. Concurrently with the execution and delivery of this Agreement,  Parent,
AQX Acquisition  (the  "Purchaser"),  a Delaware  corporation and a wholly-owned
subsidiary  of  Parent,  and  Versatility  Inc.,  a  Delaware  corporation  (the
"Company"),  are  entering  into an  Agreement  and Plan of  Merger of even date
herewith (the "Merger Agreement"),  relating to the merger (the "Merger") of the
Purchaser  with and into the  Company  (capitalized  terms used but not  defined
herein shall have the meanings set forth in the Merger Agreement);

     B. As  of  the  date  hereof,  Seller beneficially owns directly __________
Shares (the "Owned Shares"); and

     C. As a condition to their  willingness to enter into the Merger Agreement,
Parent and the  Purchaser  have  required  that Seller  agree,  and, in order to
facilitate  the  Merger,  Seller  is  willing  to agree to enter  into the other
agreements set forth herein.

     NOW,  THEREFORE,  in  consideration  of the premises and for other good and
valuable  consideration  given to each  party  hereto,  the  receipt of which is
hereby acknowledged, the parties agree as follows:

     1. AGREEMENT TO VOTE.

     1.1 VOTING.  Subject to the provisions of Section 1.2 below,  Seller hereby
agrees that,  during the time this Agreement is in effect, at any meeting of the
stockholders of the Company,  however  called,  Seller shall (a) vote all Shares
beneficially  owned by  Seller  in favor of the  Merger;  (b) vote  such  Shares
against any action or agreement  that would result in a breach of any  covenant,
representation  or warranty or any other  obligation or agreement of the Company
under the  Merger  Agreement;  and (c) vote such  Shares  against  any action or
agreement  (other than the Merger  Agreement  or the  transactions  contemplated
thereby)  that would  impede,  interfere  with,  delay,  postpone  or attempt to
discourage  the Merger,  including,  but not  limited to: (i) any  extraordinary
corporate  transaction,  such  as a  merger,  consolidation  or  other  business
combination  involving  the Company or any of its  Subsidiaries;  (ii) a sale or
transfer  of a  material  amount  of  assets  of  the  Company  or  any  of  its
Subsidiaries,  or a  reorganization,  recapitalization  or  liquidation  of  the
Company and its  Subsidiaries;  (iii) any change in the  management  or Board of
Directors  of the Company,  except as otherwise  agreed to in writing by Parent;
(iv) any material change in the present capitalization or dividend policy of the
Company;  or (v) any other material change in the Company's  corporate structure
or business.

     1.2 GRANT OF IRREVOCABLE PROXY; APPOINTMENT OF PROXY.

          (a) Seller hereby  irrevocably  grants to, and appoints  David J. Roux
     and Daniel Cooperman,  or either of them, in their respective capacities as
     officers of Parent,  and any individual who shall hereafter  succeed to any
     such office of Parent,  and each of them  individually,  Seller's proxy and
     attorney-in-fact  (with full power of  substitution),  for and in the name,
     place and stead of Seller, to vote the Shares  beneficially owned by Seller
     in favor of the Merger and otherwise as contemplated by Section 1.1.

          (b) Seller represents that any proxies  heretofore given in respect of
     the Shares  beneficially owned by Seller are not irrevocable,  and that any
     such proxies are hereby revoked.


                                      A-34

<PAGE>



          (c) Seller  understands and acknowledges  that Parent is entering into
     the Merger  Agreement  in  reliance,  among  other  things,  upon  Seller's
     execution and delivery of this  Agreement.  Seller hereby  affirms that the
     irrevocable proxy set forth in this Section 1.2 is given in connection with
     the execution of the Merger  Agreement,  and that such irrevocable proxy is
     given to  secure  the  performance  of the  duties  of  Seller  under  this
     Agreement.  Seller hereby  further  affirms that the  irrevocable  proxy is
     coupled with an interest and may under no circumstances be revoked.  Seller
     hereby  ratifies and  confirms all that such proxies and  attorneys-in-fact
     may  lawfully  do or cause to be done by virtue  hereof.  Such  irrevocable
     proxy is executed and intended to be  irrevocable  in  accordance  with the
     provisions of Section 212(e) of the Delaware General Corporation Law.

     1.3 NO INCONSISTENT ARRANGEMENTS.  Seller hereby covenants and agrees that,
except as contemplated by this Agreement and the Merger Agreement, it shall not:

          (a) transfer (which term shall include, without limitation,  any sale,
     gift, pledge or other  disposition),  or consent to any transfer of, any or
     all of the Shares  beneficially  owned by Seller or any  interest  therein;
     provided,  however,  that Seller may transfer  (i) the Shares  beneficially
     owned by  Seller  by will or  intestacy,  and (ii) up to 10% of the  Shares
     beneficially  owned by Seller as a bona fide gift or gifts,  provided  that
     prior  to any such  permitted  transfer,  each  transferee  shall  agree in
     writing  (in a form  satisfactory  to  Parent)  that such  transferee  will
     receive and hold such Shares  beneficially  owned by Seller  subject to the
     provisions of this Agreement;

          (b)  enter  into  any   contract,   option  or  other   agreement   or
     understanding  with  respect  to any  transfer  of any or all of the Shares
     beneficially owned by Seller or any interest therein;

          (c) grant any proxy,  power-of-attorney  or other  authorization in or
     with respect to any or all of the Shares beneficially owned by Seller;

          (d)  deposit  the Shares  beneficially  owned by Seller  into a voting
     trust or enter into a voting  agreement or arrangement  with respect to the
     Shares beneficially owned by Seller; or

          (e) take any  other  action  that  would  make any  representation  or
     warranty of Seller hereunder untrue or incorrect.

     1.4  WAIVER  OF  APPRAISAL  RIGHTS.  Seller  hereby  waives  any  rights of
appraisal or rights to dissent from the Merger that he may have under applicable
law.

     2. EXPIRATION.  This  Agreement  shall  terminate  on  the  earlier  of the
Effective  Time  and  the termination of the Merger Agreement in accordance with
its terms.

     3. REPRESENTATION AND WARRANTIES.  Seller hereby represents and warrants to
Parent as follows:

     3.1 TITLE.  Seller has good and valid title to the Owned  Shares and,  upon
the  acquisition  thereof,  will have good and valid  title to any other  Shares
beneficially  owned by Seller, in each case, free and clear of any lien, pledge,
charge,  encumbrance  or claim of whatever  nature and, upon the purchase of the
Shares  beneficially owned by Seller by the Purchaser,  Seller will deliver good
and valid title to the Shares  beneficially  owned by Seller,  free and clear of
any lien, charge, encumbrance or claim of whatever nature.

     3.2 OWNERSHIP OF SHARES. On the date hereof,  the Owned Shares are owned of
record or  beneficially  by Seller and,  on the date  hereof,  the Owned  Shares
constitute all of the Shares owned of record or beneficially  by Seller.  Seller
has sole voting power and sole power of  disposition  with respect to all of the
Owned Shares,  with no restrictions,  subject to applicable  federal  securities
laws, on Seller's rights of disposition pertaining thereto.

     3.3 POWER;  BINDING  AGREEMENT.  Seller has the legal  capacity,  power and
authority to enter into and perform all of his obligations under this Agreement.
The  execution,  delivery and  performance  of this Agreement by Seller will not
violate  any  other  agreement  to which  Seller is a party  including,  without
limitation,  any voting agreement,  stockholders agreement or voting trust. This
Agreement  has been duly and  validly  executed  and  delivered  by  Seller  and
constitutes a valid and binding agreement of Seller,  enforceable against Seller
in accordance with its terms.


                                      A-35

<PAGE>



     3.4 NO CONFLICTS.  Other than in connection  with or in compliance with the
provisions  of the  Exchange Act and the HSR Act, no  authorization,  consent or
approval  of, or filing  with,  any court or any  public  body or  authority  is
necessary for the  consummation  by Seller of the  transactions  contemplated by
this  Agreement.  The execution,  delivery and performance of this Agreement and
the consummation of the transactions  contemplated  hereby will not constitute a
material breach,  violation or default (or any event which, with notice or lapse
of time or both, would constitute a default) under, or result in the termination
of,  or  accelerate  the  performance  required  by,  or  result  in a right  of
termination  or  acceleration  under,  or  result in the  creation  of any lien,
encumbrance,  pledge,  charge or claim upon any of the  properties  or assets of
Seller under,  any material  note,  bond,  mortgage,  indenture,  deed of trust,
license,  lease,  agreement or other instrument to which Seller is a party or by
which his or her properties or assets are bound.

     4.  ADDITIONAL  SHARES.  Seller hereby  agrees,  while this Agreement is in
effect, to promptly notify Parent of the number of any Shares acquired by Seller
after the date hereof.

     5. FURTHER  ASSURANCES.  From time to time, at Parent's request and without
further  consideration,   Seller  shall  execute  and  deliver  such  additional
documents  and take all such further  action as may be  reasonably  necessary or
desirable to consummate  and make  effective the  transactions  contemplated  by
Section 1 of this Agreement.

     6. MISCELLANEOUS.

     6.1 ENTIRE AGREEMENT; ASSIGNMENT. This Agreement (a) constitutes the entire
agreement  between the parties  with  respect to the subject  matter  hereof and
supersedes all other prior agreements and understandings, both written and oral,
between the parties with respect to the subject  matter hereof and (b) shall not
be assigned by operation of law or  otherwise,  provided  that Parent may assign
its rights and  obligations  hereunder  to any direct or  indirect  wholly-owned
subsidiary  of  Parent,  but no such  assignment  shall  relieve  Parent  of its
obligations hereunder if such assignee does not perform such obligations.

     6.2  AMENDMENTS.  This Agreement may not be modified,  amended,  altered or
supplemented,  except upon the  execution  and  delivery of a written  agreement
executed by the parties hereto.

     6.3   NOTICES.   All   notices,   requests,   claims,   demands  and  other
communications hereunder shall be in writing and shall be given by hand delivery
or telecopy or by any courier service, such as Federal Express,  providing proof
of delivery.  All communications  hereunder shall be delivered to the respective
parties at the following addresses:

If to Seller:
   [address]

copy to:
   [address]

If to Parent:
   [address]

copy to:
   [address]

     or to such other  address  as the  person to whom  notice is given may have
previously furnished to the others in writing in the manner set forth above.

     6.4  GOVERNING  LAW. This  Agreement  shall be governed by and construed in
accordance  with the laws of the State of Delaware,  regardless of the laws that
might otherwise govern under applicable principles of conflicts of laws thereof.

     6.5 SPECIFIC PERFORMANCE.  Seller recognizes and acknowledges that a breach
by him or her of any covenants or agreements  contained in this  Agreement  will
cause Parent to sustain  damages for which it would not have an adequate  remedy
at law for money damages, and therefore Seller agrees that in the


                                      A-36

<PAGE>



event of any such  breach,  Parent  shall be  entitled to the remedy of specific
performance of such covenants and agreements and injunctive and other  equitable
relief in addition to any other remedy to which it may be entitled, at law or in
equity.

     6.6 COUNTERPARTS.  This Agreement may be executed in two counterparts, each
of which shall be deemed to be an original,  but both of which shall  constitute
one and the same Agreement.

     6.7 DESCRIPTIVE HEADINGS. The descriptive headings used herein are inserted
for  convenience  of  reference  only and are not  intended  to be part of or to
affect the meaning or interpretation of this Agreement.

     6.8  SEVERABILITY.  Whenever  possible,  each  provision  or portion of any
provision  of  this  Agreement  will be  interpreted  in  such  manner  as to be
effective and valid under  applicable law but if any provision or portion of any
provision of this Agreement is held to be invalid,  illegal or  unenforceable in
any  respect  under  any  applicable  law  or  rule  in any  jurisdiction,  such
invalidity,  illegality or unenforceability  will not affect any other provision
or portion of any provision in such  jurisdiction,  and this  Agreement  will be
reformed,  construed  and  enforced  in such  jurisdiction  as if such  invalid,
illegal or  unenforceable  provision or portion of any  provision had never been
contained herein.

     6.9  NON-SURVIVAL.  The  representations  and warranties  made herein shall
terminate  upon the  Effective  Time,  other than  Seller's  representation  and
warranty in Section 3.1, which shall survive the Merger.




                                      A-37

<PAGE>



     IN WITNESS WHEREOF, Parent and Seller have caused this Agreement to be duly
executed as of the day and year first above written.

                                       PARENT:

                                       By:
                                           -------------------------------------

                                       Name:
                                             -----------------------------------

                                       Date:
                                             -----------------------------------

                                       SELLER:

                                       By:
                                           -------------------------------------

                                       Name:
                                             -----------------------------------

                                       Date:
                                             -----------------------------------




                                      A-38

<PAGE>



                                                                       EXHIBIT B

                          TECHNOLOGY LICENSE AGREEMENT
                                  (SOURCE CODE)

     This Technology  License Agreement (the "Agreement") is made by and between
Oracle Corporation  ("Oracle"),  a Delaware corporation,  and Versatility,  Inc.
("Versatility"),  a  ___________________  corporation  with offices at 11781 Lee
Jackson Memorial Highway, 7th Floor, Fairfax, VA 22033, as of the Effective Date
set forth below. The parties hereby agree as follows:

I.   DEFINITIONS

     1.1  DISTRIBUTOR.  "Distributor"  shall mean a third party,  including  any
Oracle subsidiary,  that is appointed by Oracle or its Distributor to market and
sublicense  Versatility  Technology under the terms of this Agreement.  The term
"Distributor"  shall  include,  but  not  be  limited  to,  resellers,  original
equipment   manufacturers,   value  added  relicensors,   dealers,   agents  and
subdistributors.

     1.2 DOCUMENTATION. "Documentation" shall mean the installation guides, user
guides  and  manuals  for  use of the  Versatility  Technology  in  printed  and
machine-readable form.

     1.3 INTELLECTUAL PROPERTY RIGHTS. "Intellectual Property Rights" shall mean
all  patent,  copyright,  trade  secret,  trademark  and other  proprietary  and
intellectual property rights, including moral rights.

     1.4 NATURAL  SUCCESSORS.  "Natural  Successors" shall mean any product that
substantially  replaces a  particular  product or  substantially  replaces  such
product in a particular market segment.

     1.5  OBJECT  MATERIALS.   "Object  Materials"  shall  mean  materials,   in
machine-readable  form, necessary to run the Versatility  Technology,  including
all computer  programming code,  substantially or entirely in binary form, which
is directly  executable by a computer after suitable  processing but without the
intervening steps of compilation or assembly and all help, message,  and overlay
files.

     1.6  QUARTERS.  "Quarters"  shall be deemed to commence on the first day of
June, September, December and March of each year of this Agreement.

     1.7 SUBSIDIARY. "Subsidiary" shall mean any corporation, partnership, firm,
entity  or any  person  in which  Oracle,  directly  or  indirectly,  holds  any
ownership interest.

     1.8 SOURCE  MATERIALS.  "Source  Materials"  shall mean the complete source
code from which Object  Materials are compiled.  Source Materials shall include,
without  limitation,  the  fully  commented  source  code  and  internal  system
documentation for the Versatility Technology, as well as all other materials, in
both machine  readable and hard-copy form, which are used to develop or test the
Versatility  Technology.  "Fully  commented  source code" shall mean source code
that includes all comments made by or for  Versatility.  Source  Materials shall
include all electronically readable source documentation, design documents, data
models, help materials, tutorial programs, and appropriate debug code, including
those developed by or for Versatility during the term of this Agreement.

     1.9 SUBLICENSE/SUBLICENSEE.  "Sublicense" shall mean any license granted by
Oracle or its  Distributors  for use of  Versatility  Technology.  "Sublicensee"
shall be a party  who is  granted a  Sublicense,  either  directly  by Oracle or
indirectly by a Distributor.

     1.10   UPDATES.   "Updates"   shall  mean  any  releases   (including   any
preproduction  releases)  of  Versatility  Technology  created  on or after  the
Effective Date, including bug fixes, improvements, enhancements, new versions or
releases and other changes thereto.

     1.11  VERSATILITY  TECHNOLOGY.  "Versatility  Technology"  shall  mean  the
computer  software  specified  in  Exhibit  A  hereto  owned or  distributed  by
Versatility,  any Updates,  Natural Successors and translations or localizations
of  the  Versatility  Technology.   Unless  otherwise  specified,   "Versatility
Technology" shall include Source Materials, Object Materials and Documentation.


                                      A-39

<PAGE>



II.  LICENSES GRANTED

     2.1 DELIVERY OF VERSATILITY TECHNOLOGY.

          2.1.A  DELIVERY.  Versatility  shall  deliver  a  complete  set of the
     Versatility  Technology to Oracle on the Effective  Date of this  Agreement
     and shall deliver all Updates of the Versatility  Technology until December
     31,  1999  promptly  upon  completion  and in no event later than when such
     Updates are delivered to any other licensee.

     2.2 DEVELOPMENT AND TECHNICAL SUPPORT LICENSE. Versatility grants to Oracle
a worldwide, paid-up, royalty-free,  perpetual, non-exclusive, right and license
to use,  copy  and  modify  the  Versatility  Technology,  including  using  the
Versatility Technology for any development purposes and for technical support of
Sublicensees.  Oracle and its  Subsidiaries  shall have the right to allow their
third party consultants ("Agent(s)") to use the Versatility Technology on behalf
of Oracle or the Subsidiary under the terms and conditions of this Agreement.

     2.3 SUBLICENSING LICENSE.

          2.3.A  SCOPE  OF  LICENSE.  Versatility  hereby  grants  to  Oracle  a
     worldwide,   perpetual  (except  as  otherwise   provided  on  Article  V),
     non-exclusive right and license to market, reproduce,  distribute and grant
     Sublicenses of the Versatility  Technology (excluding Source Materials) for
     use on all operating environments.  Oracle shall use the same or equivalent
     terms for sublicensing the Versatility  Technology as it does for licensing
     Oracle's software products.

          Versatility  also grants to Oracle the right and license to sublicense
     Source  Materials to third parties  solely to the extent  necessary and for
     the purpose of allowing  such third  parties to port or localize the Source
     Materials, so long as any such third party is subject to the same terms and
     conditions  which Oracle  normally  imposes in connection with any grant of
     rights to its own source code.  Versatility also grants to Oracle the right
     to sublicense the Versatility  Technology,  including the Source Materials,
     to any Subsidiary to allow the Subsidiary to use the Versatility Technology
     in accordance with the terms and conditions of this Agreement as they apply
     to Oracle,  so long as any such Subsidiary is subject to the same terms and
     conditions  which Oracle  normally  imposes in connection with any grant of
     rights in its own source code.  Versatility also grants to Oracle the right
     (i) to deposit  Source  Materials  in escrow and (ii)  release  and deliver
     Source Materials to Oracle's  Sublicensees and Distributors,  provided that
     the Source  Materials are released only in  conjunction  with Oracle source
     materials  and are  subject  to  substantially  equivalent  conditions  and
     protections  used  for the  release  of its  own  source  materials.  It is
     expressly  understood  that,  notwithstanding  any other  provision of this
     Agreement,  Oracle  shall  have no right to  sublicense  Source  Materials,
     except as stated in this paragraph.

          2.3.B  DISTRIBUTORS.  Versatility  grants Oracle the right to license,
     sublicense and authorize  Distributors  to market and sublicense the Object
     Materials and  Documentation of the Versatility  Technology under the terms
     of this Agreement, including the right to license, sublicense and authorize
     other distributors to exercise the same rights.

          2.3.C TRIAL  SUBLICENSES.  Versatility  grants to Oracle a  worldwide,
     royalty-free  license to grant,  at no  charge,  trial  sublicenses  of the
     Object  Materials  and   Documentation   of  the  Versatility   Technology,
     consistent  with Oracle's  policies for granting trial licenses for its own
     programs.

          2.3.D TRADEMARKS.  Oracle and its Distributors are entitled to market,
     reproduce, distribute and sublicense the Object Materials and Documentation
     of the Versatility  Technology under Oracle  trademarks.  Versatility shall
     not have the right to use such Oracle trademarks  without the prior written
     approval of Oracle.

     2.4  INTERNAL  USE  LICENSE.  Versatility  hereby  grants to Oracle and its
Subsidiaries a worldwide, perpetual (except as otherwise provided in Article V),
paid-up, royalty-free non-exclusive right and internal-use license to reproduce,
install and use the Versatility  Technology,  including Updates,  to operate its
business at no  additional  charge.  This internal use license does not apply to
any service  bureau,  outsourcing  or  equivalent  business of Oracle;  any such
service bureau business licenses would be subject to per user license fees.


                                      A-40

<PAGE>



     2.5 INTELLECTUAL PROPERTY RIGHTS.  Versatility further grants to Oracle and
its  Distributors  a  perpetual  (except as  otherwise  provided  in Article V),
worldwide, nonexclusive, nontransferable and paid-up license to all Intellectual
Property  Rights  which  Versatility  now owns or hereafter  acquires  which are
necessary  to  use  the  Versatility  Technology  under  this  Agreement;   such
Intellectual  Property  Rights are  included in the  licenses  granted to Oracle
under this Agreement.  Other than as licensed herein,  Versatility  shall retain
all right,  title and  interest to the  Versatility  Technology,  including  the
Intellectual  Property Rights. Oracle shall retain all right, title and interest
to  the  Intellectual  Property  Rights  in  any  modifications,  extensions  or
derivative  works of the  Versatility  Technology  that  Oracle  develops or has
developed on its behalf.

     Versatility  shall take all action  necessary  to maintain the validity and
enforceability of Versatility's  Intellectual Property Rights in the Versatility
Technology  and shall  promptly  enforce its rights and remedies  against  third
parties who infringe such Intellectual Property Rights.

     2.6 THIRD PARTY ROYALTIES.  Versatility shall have sole  responsibility for
payment of all royalties and other charges with respect to third party materials
included in the Versatility Technology,  if any. Oracle shall have no obligation
to pay or account for such royalties or other charges.

     2.7  MARKETING.  Except as expressly  specified in this  Agreement,  Oracle
shall have no obligation to distribute or market the  Versatility  Technology or
any  products  containing  the  Versatility  Technology.  Oracle shall have full
freedom  and  flexibility  in the design  and  implementation  of its  marketing
efforts, and may discontinue any marketing efforts at any time.

III. FEES AND PAYMENTS

     3.1 LICENSE FEES.

          3.1.A PREPAID  SUBLICENSE  FEES.  Oracle agrees to pay Versatility the
     sum of $2,000,000.00 in prepaid sublicense fees ("Prepaid Sublicense Fees")
     which  shall be  payable in three  equal  monthly  installments  on each of
     September 1, October 1 and November 1. Upon  termination  or  expiration of
     this Agreement under Section 4.3.A or Section 5.2 below,  Versatility shall
     refund to Oracle the full amount of the Prepaid Sublicense Fees.

          3.1.B  SUBLICENSE  FEES. In  consideration  for the rights  granted by
     Versatility to Oracle under this Agreement,  Oracle will pay to Versatility
     a fee equal to 30% of the Net Fees Oracle  receives for  Sublicenses of the
     Versatility  Technology  ("Sublicense  Fees")  until the earlier of (i) six
     years from the  Effective  Date of this  Agreement  or (ii) the  payment by
     Oracle of a total of Twelve  Million  Dollars  ($12,000,000)  in Sublicense
     Fees.  Thereafter,  the  licenses  granted  to  Oracle  to the  Versatility
     Technology  under this  Agreement  shall be deemed to be  royalty-free  and
     fully paid-up.  In  determining  the  Sublicense  Fees due to  Versatility,
     Oracle shall have the right to apply the Prepaid  Sublicense Fees to reduce
     the  Sublicense  Fee due to  Versatility  until  such  time as the  Prepaid
     Sublicense Fee has been exhausted.

          "Net  Fees"  shall  mean  license  fees  received  by  Oracle  or  any
     Subsidiary from its Sublicensees and from its istributors net of any return
     adjustments,  third party  commissions,  shipping costs,  or sales,  use or
     other taxes paid. In the event that Oracle or its  Distributors  sublicense
     the  Versatility  Technology  with other Oracle  products or services for a
     single price,  Net Fees from such Sublicense shall equal the total Net Fees
     from the Sublicense  multiplied by a fraction  A/(A+B),  where A equals the
     list  price of the  Versatility  Technology  sublicensed  separately  and B
     equals the list price of the other products or services. If the Versatility
     Technology  is (i)  licensed in a site license or package deal and fees for
     the  Versatility  Technology  are not  distinguishable  from fees for other
     Oracle  products  that are part of the site license or package deal or (ii)
     bundled  with or  incorporated  into another  Oracle  product such that the
     Versatility  Technology  does not have a separate list price,  the Net Fees
     for the Versatility  Technology shall be based on the fee allocation agreed
     to by Oracle and the  Sublicensee  for the  products  specified in the site
     license or package deal or on the fee allocation made by Oracle's  internal
     procedures, provided such allocation reasonably reflects the relative value
     of the Versatility Technology to the other Oracle products.


                                      A-41

<PAGE>



          Oracle and its  Distributors  are free to determine  unilaterally  the
     pricing of Versatility  Technology  Sublicenses to their  Sublicensees  and
     Distributors.

          No  Sublicense  Fee or other charge shall be payable by Oracle for any
     use of the Versatility  Technology (i) for Oracle's  internal use; (ii) for
     development,   technical  support  or  maintenance  activities;  (iii)  for
     marketing,    updates,   trial   Sublicenses,    porting,    documentation,
     demonstrations,  training,  educational  uses,  or any  other  products  or
     services;  or (iv) as back-up  copies.  The  foregoing  rights and licenses
     shall be deemed to be paid-up.

     3.2 PAYMENT TERMS.  Within forty-five (45) days of the end of each Quarter,
Oracle shall pay to Versatility  all Sublicense Fees accruing to Versatility for
that particular Quarter less any unused Prepaid Sublicense Fees. Sublicense Fees
shall be deemed to accrue in the Quarter in which Oracle recognizes the revenue.

     3.3 REPORTING. Within forty-five (45) days of the last day of each Quarter,
Oracle shall send Versatility a report listing,  for that Quarter,  the revenues
due to  Versatility  under  this  Agreement  as a  result  of  Oracle's  and its
Distributors'  Sublicensing activities under this Agreement and the deduction by
Oracle of any unused Prepaid Sublicense Fees from those revenues.

IV.  TECHNICAL RESPONSIBILITIES

     4.1 ORACLE TECHNICAL  RESPONSIBILITIES.  Oracle and its Distributors  shall
provide all technical support to their Sublicensees and Distributors,  including
installation assistance, training, maintenance and consulting.

     4.2 VERSATILITY TECHNICAL SUPPORT RESPONSIBILITIES.

          4.2.A ONGOING SUPPORT  SERVICES.  Versatility will provide Oracle with
     the  following  technical  support  services  ("Technical  Support")  until
     December 31,1999:

               (i) Telephone consultation,  assistance and advice at the highest
          level  of  support  generally  provided  to  any  other  end  user  or
          Distributor of Versatility;

               (ii) Reasonable efforts to make corrections to errors reported in
          the  Versatility   Technology  as  such  corrections  are  first  made
          available to any other Versatility distributor or licensee; and

               (iii) Updates no later than when they are first made available to
          any other Versatility distributor or licensee.

     4.3 VERSATILITY DEVELOPMENT COMMITMENTS.

          4.3.A VERSATILITY  COMMITMENTS.  Versatility shall develop and deliver
     the modifications to the Versatility Technology specified on Exhibit B (the
     "Deliverables")   within  the   timeframes   specified  on  Exhibit  B.  If
     Versatility  fails  to  commence   promptly  the  definition,   design  and
     development of the  Deliverables on Exhibit B, Oracle shall have the option
     to terminate  this Agreement by providing  written  notice to  Versatility.
     Within five days of such  notice,  Versatility  shall  refund to Oracle all
     Prepaid Sublicense Fees.

          4.3.B  ACCEPTANCE  PROCEDURE.  Upon  completion  of  any  Deliverable,
     Versatility  shall promptly  provide a complete copy thereof to Oracle.  At
     Oracle's request,  Versatility will demonstrate to Oracle the functionality
     of  the  Deliverable  and  shall  provide  Oracle  with  assistance  in any
     additional  review and testing of such  Deliverable in accordance  with any
     applicable   acceptance  criteria  and  test  suites.  Upon  accepting  any
     Deliverable submitted by Versatility, Oracle shall provide to Versatility a
     written  acceptance  of such  Deliverable.  If  Oracle,  in its  reasonable
     discretion,  determines  that any submitted  Deliverable  does not meet the
     acceptance  criteria  mutually  agreed  upon by the  parties  in Exhibit B,
     Oracle shall have thirty (30) business days after Versatility's  submission
     of the Deliverable  ("Acceptance Period") to give written notice thereof to
     Versatility specifying the deficiencies in detail. Versatility shall submit
     a revised Deliverable to Oracle within 10 days of


                                      A-42

<PAGE>



     receiving  such  notice  from  Oracle.  After  completing  any  such  cure,
     Versatility  shall resubmit the  Deliverable  for review and testing as set
     forth above.  This  resubmission  and retesting  procedure will be repeated
     until  Oracle  accepts  the  applicable  Deliverables  or  terminates  this
     Agreement, in Oracle's sole discretion.

          4.3.C LICENSE TO DELIVERABLES.  All software (including  modifications
     and documentation but excluding the  Deliverables),  products,  inventions,
     documents, writings and other materials prepared or produced by Versatility
     in performing Services for Oracle under this Agreement,  (collectively, the
     "Developments") shall be the sole and exclusive property of Oracle, subject
     to  Versatility's   underlying  rights  in  the  pre-existing   Versatility
     Technology  and subject to the  Deliverables  being the sole and  exclusive
     property of Versatility.  Versatility agrees that the Developments shall be
     works made for hire to the extent  permitted  by  applicable  law, and that
     Oracle shall retain all Intellectual  Property Rights in the  Developments.
     In the event that any of the  Developments do not qualify as works made for
     hire,  Versatility hereby assigns to Oracle at no additional  consideration
     all right, title and interest and all Intellectual  Property Rights in such
     Developments and all extensions and renewals thereof. Versatility agrees to
     execute a written  assignment of such rights in the  Developments to Oracle
     and any  other  documents  necessary  for  Oracle to  establish,  preserve,
     perfect or enforce its Intellectual  Property Rights in the Developments if
     so  requested  by Oracle.  Versatility  hereby  agrees not to assert at any
     time, and otherwise waives, any "moral rights" that Versatility may have in
     the Developments, and Versatility hereby assigns to Oracle all moral rights
     therein.

V.   TERM

     5.1 INITIAL TERM.  This Agreement  shall become  effective on the Effective
Date,  and unless it is  terminated  as set forth  herein shall remain in effect
perpetually.

     5.2 TERMINATION OF THE AGREEMENT.

          5.2.A BREACH OF MERGER AGREEMENT. If Oracle breaches the Agreement and
     Plan of Merger between Oracle and Versatility  (the "Merger  Agreement") in
     any  material  respect  and fails to cure such  breach  within  twenty (20)
     business  days after  written  notice of such  breach from  Versatility  to
     Oracle or Oracle fails for any reason to pay the sublicense  fees set forth
     in Section  3.1.A,  then  Versatility  shall have the option of terminating
     this Agreement by providing  Oracle with written notice of such termination
     within twenty (20)  business  days after the date of the written  notice of
     breach from Versatility to Oracle, which termination shall not be effective
     unless  and until  Versatility  refunds  all but  $360,000  of the  Prepaid
     Sublicense Fees to Oracle within one hundred eighty (180) days of providing
     Oracle notice of termination.

          5.2.B  ACCEPTANCE OF SUPERIOR  OFFER.  If (i) the Merger  Agreement is
     being or has been  terminated and  Versatility is obligated to pay Oracle a
     Termination  Fee (as  defined  in the  Merger  Agreement)  under the Merger
     Agreement,  (ii)  Versatility  refunds  to Oracle all but  $360,000  of the
     Prepaid Sublicense Fees prior to or simultaneously with the payment of such
     Termination  Fee, and (iii) the  Termination Fee is paid in accordance with
     the terms of the Merger Agreement, then this Agreement shall terminate upon
     repayment by Versatility of such Prepaid Sublicense Fees and payment of the
     Termination Fee.

     5.3 USE OF SOURCE MATERIALS.  If any of the following events occur: (i) any
assignment  of  substantially  all of  Versatility's  assets for the  benefit of
creditors or the appointment of a receiver to take  possession of  substantially
all of Versatility's  assets; (ii) any dissolution of or substantial  attachment
or execution of judgment against  Versatility's  assets; (iii) the filing of any
voluntary  or  involuntary  petition in  bankruptcy,  or any similar  law, by or
against  Versatility  which is not  dismissed  within  forty-five  (45)  days of
filing;  or (iv)  Versatility  rejects  this  Agreement  at any  time  while  in
bankruptcy,  then  Oracle  shall  immediately  receive  and  have  a  worldwide,
perpetual,  irrevocable  license to use all Source Materials,  Object Materials,
Documentation and other materials related to the Versatility  Technology then in
Oracle's possession to (i) continue to exercise the license rights granted under
this Agreement;  and (ii) provide technical  support to Sublicensees,  including
making all necessary changes,  modifications,  additions and enhancements to the
Source Materials.


                                      A-43

<PAGE>



     5.4 CONTINUED  RIGHTS.  In the event of termination of this  Agreement,  in
whole or in part, any Sublicense  granted by Oracle or its Distributors prior to
such  expiration  or under the  terms of this  Article  VI,  shall  survive  and
continue.  Without  limiting the  generality  of the  foregoing,  (i) Oracle may
Sublicense and distribute any inventory of the Versatility Technology, including
work in process,  on hand at the time of such  termination or  expiration;  (ii)
Oracle may continue to exercise the rights and licenses granted  hereunder for a
period of up to eighteen (18) months after termination or expiration, so long as
such use is to support  existing  customers using  Versatility  Technology or to
satisfy then-existing contractual commitments;  and (iii) Oracle may continue to
exercise  the rights and  licenses  granted  hereunder  as  necessary to provide
maintenance and technical support for Sublicensees.

     5.5 SURVIVAL.  In addition to the provisions of Sections 5.3 and 5.4 above,
the parties' rights and  obligations  under Sections 2.4 (Internal Use License),
2.5 (Intellectual  Property Rights), 7.1  (Nondisclosure),  7.4 (Assignment) and
Article VI (Representations and Warranties) shall survive expiration or

termination of this Agreement.

VI. REPRESENTATIONS AND WARRANTIES

     6.1 NO CONFLICT.  Versatility  represents  and warrants that it is under no
obligation  or   restriction,   nor  will  it  assume  any  such  obligation  or
restriction,  that does or would in any way interfere or conflict  with, or that
does or would present a conflict of interest  concerning,  the performance to be
rendered by Versatility or the rights and licenses granted to Oracle herein.

     6.2 INTELLECTUAL PROPERTY WARRANTY AND INFRINGEMENT INDEMNITY.  Versatility
represents and warrants that (a)  Versatility is the sole and exclusive owner of
the Versatility  Technology,;  (b)  Versatility  has full and sufficient  right,
title and  authority to assign or grant the rights  and/or  licenses  granted to
Oracle  under  this  Agreement;  (c) the  Versatility  Technology  has not  been
published under circumstances which have caused a loss of Intellectual  Property
Rights  therein;  (d)  except  as set forth on  Schedule  5.2,  the  Versatility
Technology  does not contain any materials  developed by a third party;  (e) the
Versatility  Technology  does not infringe  any  Intellectual  Property  Rights,
privacy,  publicity  or  similar  rights of any third  party,  nor has any claim
(whether  or not  embodied in an action,  past or present) of such  infringement
been threatened or asserted,  and no such claim is pending  against  Versatility
or,  to  best  of  Versatility's  knowledge,   against  any  entity  from  which
Versatility  has obtained such rights;  and (f) the  certificate  of authorship,
attached hereto as Exhibit C, is complete and accurate.

     Versatility  shall, at Versatility's  expense,  indemnify,  defend and hold
Oracle  and  its  directors,   officers,  employees,  agents,  Distributors  and
Sublicensees harmless from and against any and all liabilities, losses, damages,
costs and expenses (including  reasonable  attorneys fees) incurred by Oracle in
connection  with any claim that the  Versatility  Technology  licensed  and used
within the scope of this Agreement  infringes an Intellectual  Property Right of
any third party,  provided that:  (a) Oracle  promptly  notifies  Versatility in
writing of the claim;  and (b) at  Versatility's  request  and  expense,  Oracle
provides Versatility with all reasonable  assistance,  information and authority
to perform the foregoing. Versatility will not enter into a settlement agreement
without  Oracle's  written  consent,  which  consent  will  not be  unreasonably
withheld.

     Versatility  shall have no liability for any claim of  infringement if such
infringement  is caused  by  modifications  made by  Oracle  to the  Versatility
Technology and the unmodified Versatility Technology does not infringe the third
party's Intellectual Property Rights.

     In  the  event  the  Versatility  Technology  is  held  or is  believed  by
Versatility  to infringe  the  Intellectual  Property  Rights of a third  party,
Versatility shall have the option, at its expense to: (a) modify the Versatility
Technology  to  be  non-infringing   while  retaining  full   functionality  and
equivalent  performance;  or (b) obtain for  Oracle,  at no  additional  cost to
Oracle,  a license to  continue  using the  Versatility  Technology.  Failure to
comply with the  obligations  described in this  Section 6.2 shall  constitute a
material breach of this Agreement.

     6.3  PRODUCT WARRANTY. Versatility warrants that the Versatility Technology
will  perform  the  functions,  and  comply  in  all  material respects with the
specifications,  described in the specifications identified in the Documentation
when operated on the appropriate hardware/operating system environment. Ver-


                                      A-44

<PAGE>



satility also  warrants  that the  Versatility  Technology,  including,  without
limitation,  any  time-and-date-related  codes, data entry features and internal
subroutines thereof, is designed (a) to automatically  accommodate the change in
the date from December 31, 1999 to January 1, 2000 without negatively  affecting
the Versatility Technology's performance;  and (b) to accurately accept, reflect
and  calculate  all dates  that are  relevant  to the  Versatility  Technology's
performance.  THESE WARRANTIES ARE THE EXCLUSIVE PRODUCT  WARRANTIES AND IN LIEU
OF ALL OTHER PRODUCT WARRANTIES,  EXPRESS OR IMPLIED,  INCLUDING BUT NOT LIMITED
TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

     6.4 LIMITATION OF LIABILITY.  EXCEPT FOR LIABILITY  UNDER SECTION 6.2 ABOVE
AND EXCEPT FOR LIABILITY UNDER SECTION 7.1 HEREOF,  (i) NEITHER PARTY SHALL HAVE
ANY LIABILITY FOR ANY INDIRECT,  INCIDENTAL,  SPECIAL, OR CONSEQUENTIAL DAMAGES,
INCLUDING BUT NOT LIMITED TO RELIANCE,  COVER,  OR LOSS OF ANTICIPATED  PROFITS,
EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;  AND (ii)
NEITHER PARTY'S  LIABILITY FOR DAMAGES  RELATING IN ANY WAY TO THIS AGREEMENT OR
THE CONDUCT OF THE PARTIES IN FURTHERANCE HEREOF UNDER ANY LEGAL THEORY, WHETHER
CONTRACT,  TORT, PRODUCT  LIABILITY,  BREACH OF IMPLIED DUTY, OR OTHERWISE SHALL
EXCEED $12,000,000.

     The  provisions of this Article VI allocate the risks under this  Agreement
between  Versatility and Oracle and are an intrinsic part of the bargain between
the parties.  The fees provided for in this Agreement reflect this allocation of
risks and the limitation of liability specified herein.

VII. MISCELLANEOUS

     7.1  NONDISCLOSURE.  It is expected  that the parties may  disclose to each
other certain information which may be considered  confidential and trade secret
information   ("Confidential   Information").   Confidential  Information  shall
include:  (a) the Source Materials;  (b) Confidential  Information  disclosed by
either  party  in  writing  that  is  marked  as  confidential  at the  time  of
disclosure;  or (c)  Confidential  Information  disclosed by either party in any
other manner and is identified as  confidential at the time of disclosure and is
also summarized and designated as confidential in a written memorandum delivered
to the receiving party within thirty (30) days of the disclosure.

     Confidential  Information  shall not include  information  which: (a) is or
becomes  public  knowledge  through  no fault of the  recipient;  (b) was in the
receiving  party's  possession  before  receipt  from the party  providing  such
Confidential Information; (c) is rightfully received by the receiving party from
a third party without any duty of  confidentiality;  (d) is disclosed to a third
party by the party  providing  the  Confidential  Information  without a duty of
confidentiality on the third party; (e) is independently  developed by the other
party;  (f) is disclosed  under  operation of law; or (g) is disclosed  with the
prior written approval of the party providing such Confidential Information.

     Except as otherwise specified herein, the disclosing party shall retain all
Intellectual  Property Rights in any Confidential  Information  disclosed to the
other party. The parties agree, both during the term of this Agreement and for a
period of five (5) years after  termination  or expiration of this  Agreement to
hold each other's  Confidential  Information  in  confidence  and to protect the
disclosed  Confidential  Information by using the same degree of care to prevent
the  unauthorized   use,   dissemination  or  publication  of  the  Confidential
Information as they use to protect their own confidential  information of a like
nature.  The parties  agree not to make each  other's  Confidential  Information
available  in any form to any  third  party  except  as  otherwise  required  to
exercise  the  licenses  granted  in  this  Agreement  or to  use  each  other's
Confidential  Information for any purpose other than the  implementation of this
Agreement.  Each  party  agrees  to  restrict  disclosure  of  the  Confidential
Information  to those of its employees who have a "need to know" and to take all
reasonable  steps to ensure that  Confidential  Information  is not disclosed or
distributed by its employees in violation of the  provisions of this  Agreement,
including   requiring   that  its   employees   sign   general   agreements   of
confidentiality  that  apply  to  third-party  technology  as well as to its own
technology.

     In addition,  notwithstanding  the above,  each party may use the residuals
from the other party's Confidential Information. The term "residuals" as used in
this paragraph  shall mean the  Confidential  Information  in  nontangible  form
(i.e., not in written or other documentary form, including tape or disk)


                                      A-45

<PAGE>



which may be retained by those  employees of  Versatility or Oracle who have had
access  to the  other's  Confidential  Information  including  ideas,  concepts,
know-how,  or  techniques  contained  therein.  Neither  party  shall  have  any
obligation  to limit or restrict  the  assignment  of such  employees  or to pay
royalties for any work resulting from the use of residuals.

     7.2 INDEPENDENT DEVELOPMENT/FREEDOM OF ACTION. Each party acknowledges that
the  other  party  is in the  software  development  business.  Nothing  in this
Agreement  shall be construed to preclude either party from  developing,  using,
marketing,  licensing, and/or selling any independently developed software which
has the same or similar  functionality  as  Versatility  Technology or any other
products,  so long as such activities do not breach any of the other  provisions
of this  Agreement or infringe  the  Intellectual  Property  Rights of the other
party.

     Additionally,  nothing  in this  Agreement  shall  be  construed  to  limit
Oracle's right to obtain  services or software  programs from other sources,  to
prohibit  either party from acquiring and marketing  competitive  materials,  to
restrict Oracle from making, having made, using, marketing,  leasing, licensing,
selling or otherwise  disposing of any products or services  whatsoever,  nor to
limit Oracle's right to deal with any other vendors,  suppliers,  contractors or
customers.

     7.3 GOVERNING LAW AND JURISDICTION. This Agreement, and all matters arising
out of or relating to this Agreement, shall be governed by the laws of the State
of California and shall be deemed to be executed in Redwood City, California.

     7.4  ASSIGNMENT.   Except  for  an  assignment  by  Oracle  to  any  parent
corporation,  Subsidiary  or  successor  in interest to Oracle,  which shall not
relieve Oracle of its rights and obligations under this Agreement and shall only
be effective if such  permitted  assignee  shall agree to be bound by all of the
provisions  of this  Agreement,  neither  party may assign any  rights,  duties,
obligations or privileges under this Agreement without the prior written consent
of the other party, which consent shall not be unreasonably  withheld.  A change
in control or ownership shall be deemed to be an assignment under this Section.

     7.5 NOTICE.  All notices required to be given hereunder shall be in writing
and shall be deemed to have been given upon  deposit in first class  mail,  sent
through a nationally  recognized  courier service,  or transmission by confirmed
telefacsimile as follows:

For Versatility:  Versatility, Inc.
                  11781 Lee Jackson Memorial Highway
                  Seventh Floor
                  Fairfax, VA 22033
                  Attn: Paul Zoukis

With copy to:     Tucker, Flyer & Lewis
                  1615 L Street, NW
                  Suite 400
                  Washington D.C., 20036
                  Attn: Jack L. Lewis


                                      A-46

<PAGE>



For Oracle:       Oracle Corporation
                  500 Oracle Parkway
                  Redwood City, CA 94065
                  Attn: General Counsel

                  Oracle Corporation
                  500 Oracle Parkway
                  Redwood City, CA 94065
                  Attn: Executive Vice President, Corporate Development

     7.6  RELATIONSHIP  BETWEEN THE  PARTIES.  In all  matters  relating to this
Agreement, Oracle and Versatility shall act as independent contractors.  Neither
party  will  represent  that  it has any  authority  to  assume  or  create  any
obligation,  expressed or implied, on behalf of the other party, or to represent
the other party as agent, employee or in any other capacity. Neither party shall
have any obligation, expressed or implied, except as expressly set forth herein.

     7.7 PUBLICITY.  Neither party shall disclose to any third party any details
of this  Agreement,  or even the fact of its without the specific  prior written
approval of the other party, which approval shall not be unreasonably  withheld,
or as  required  by law in order to  enforce  its rights  under this  Agreement.
Nothing in this  Agreement  confers upon  Versatility  any right to use Oracle's
trademarks,  trade  names or  service  marks  in  connection  with any  product,
service, promotion or publication.

     7.8 FORCE  MAJEURE.  Neither party shall be liable to the other for failure
or delay in the performance of a required obligation if such failure or delay is
caused by riot, fire,  flood,  explosion,  earthquake or other natural disaster,
government  regulation,  or other  similar  cause beyond such  party's  control,
provided  that such party gives  prompt  written  notice of such  condition  and
resumes its performance as soon as possible, and provided further that the other
party may terminate this  Agreement if such condition  continues for a period of
one hundred eighty (180) days.

     7.9 ENTIRE AGREEMENT. This Agreement and the Merger Agreement set forth the
entire agreement between the parties and supersedes prior proposals,  agreements
and  representations  between  them,  whether  written or oral,  relating to the
subject matter contained herein. This Agreement may be changed only if agreed to
in writing and signed by an authorized signatory of each party.

     7.10  EXPORT.  The  parties  agree  to  comply  fully  with  all  laws  and
regulations  to assure that the  Versatility  Technology  or any direct  product
thereof,  is not  exported,  directly or  indirectly,  in violation of law. Upon
Oracle's  request,  Versatility  shall  advise  Oracle  of all  relevant  export
classifications  of the Versatility  Technology and shall promptly advise Oracle
of any changes with respect to such classification.

     7.11  SEVERABILITY.  If any provision or provisions of this Agreement shall
be held to be invalid,  illegal or  unenforceable,  the  validity,  legality and
enforceability  of the remaining  provisions shall not in any way be affected or
impaired thereby.

     7.12 COUNTERPARTS.  This Agreement may be executed in several counterparts,
each of which  shall be  deemed an  original,  but all of which  together  shall
constitute one and the same instrument.

     7.13 NO WAIVER.  The failure of any party to enforce any of the  provisions
hereof  shall  not be  construed  to be a  waiver  of the  right  of such  party
thereafter to enforce such provisions.


                                      A-47

<PAGE>



     The  Effective  Date of this  Agreement  shall be  August  20,  1998.  This
Agreement shall not be effective until both parties have signed.

ORACLE CORPORATION                        VERSATILITY, INC.

By:                                       By:
    ---------------------------------         ---------------------------------

Name:                                     Name:
     --------------------------------          --------------------------------

Title:                                    Title:
      --------------------------------          --------------------------------




                                      A-48

<PAGE>



                      AMENDMENT NO. 1 TO LICENSE AGREEMENT*

     THIS AMENDMENT NO. 1 TO LICENSE AGREEMENT (this  "Amendment") is made as of
the 10th day of September,  1998 by and between Oracle  Corporation,  a Delaware
corporation   ("Oracle"),   and   Versatility   Inc.,  a  Delaware   corporation
("Versatility").

     WHEREAS,  Oracle  and  Versatility  are  parties  to a  Technology  License
Agreement dated as of August 20, 1998 (the "Agreement"); and

     WHEREAS,  the parties  hereto  desire to amend  certain  provisions  of the
Agreement as hereinafter set forth.

     NOW, THEREFORE, in consideration of the foregoing,  the mutual promises and
covenants  contained  herein,  and other good and  valuable  consideration,  the
receipt and sufficiency of which are hereby  acknowledged,  the parties agree as
follows:

     1. Section 5.2.B of the Agreement is hereby deleted in its entirety and the
following provision inserted in lieu thereof:

     "5.2.B Acceptance of Superior Offer

     If (i) the Merger Agreement is being or has been terminated and Versatility
     is  obligated  to pay Oracle a  Termination  Fee (as  defined in the Merger
     Agreement) under the Merger Agreement,  (ii) Versatility  refunds to Oracle
     all of the  Prepaid  Sublicense  Fees prior to or  simultaneously  with the
     payment of such  Termination  Fee, and (iii) the Termination Fee is paid in
     accordance  with the terms of the  Merger  Agreement,  then this  Agreement
     shall  terminate upon  repayment by Versatility of such Prepaid  Sublicense
     Fees and payment of the Termination Fee."

     2. Except as specified herein, the parties hereby ratify and affirm each of
the other provisions of the Agreement referred to therein.

     3.  This  Amendment  may  be  executed   simultaneously   in  one  or  more
counterparts,  each of  which  shall be  deemed  an  original,  but all of which
together shall constitute one and the same instrument. Each counterpart shall be
an original.  A facsimile  signature  appearing on a facsimile document shall be
given  the  same  effect  as if it were an  original  signature  on an  original
document.

- ----------
*    This Amendment No. 1 to License Agreement was not attached as an exhibit to
     the Merger Agreement and is included in this Appendix A for reference.



                                      A-49

<PAGE>



IN WITNESS WHEREOF, Oracle and Versatility have duly executed this Agreement, or
caused it to be duly executed, under seal as of the date first set forth above.

                                        VERSATILITY, INC.

                                        By:
                                              ---------------------------------
                                        Name: Kenneth T. Nelson

                                        Title: SVP -- Finance


                                        ORACLE CORPORATION

                                        By:
                                              ---------------------------------
                                        Name: David J. Roux

                                        Title:  Executive Vice President




                                      A-50

<PAGE>



                                                                      APPENDIX B

                        NATIONSBANC MONTGOMERY SECURITIES


August 20, 1998

Board of Directors

Versatility, Inc.
11781 Lee Jackson Memorial Highway
Seventh Floor
Fairfax, VA 22033

Members of the Board of Directors:

     We understand that Versatility,  Inc., a Delaware  corporation  ("Seller"),
and Oracle Corporation,  a Delaware corporation  ("Buyer"),  have entered into a
Merger  Agreement  dated August 20, 1998 (the "Merger  Agreement"),  pursuant to
which  Seller will be merged with and into  Buyer,  which will be the  surviving
entity (the  "Merger").  Pursuant to the Merger,  as more fully described in the
Merger  Agreement and as further  described to us by  management  of Seller,  we
understand  that all of the  outstanding  shares of the common stock,  $0.01 par
value per share ("Seller Common Stock"), of Seller will be converted into to the
right to receive  $1.50 per share in cash (the  "Consideration").  The terms and
conditions of the Merger are set forth in more detail in the Merger Agreement.

     You have asked for our opinion as investment bankers that the Consideration
to be received by the shareholders of Seller pursuant to the Acquisition is fair
to such  shareholders  from a  financial  point of  view,  as of the date of the
Merger  Agreement.  As you are aware, we were retained as your financial advisor
to identify  opportunities to maximize shareholder value,  including an outright
sale.  We  agreed  to make  recommendations  to you  regarding  the  appropriate
structure,  price, terms and conditions  concerning a sale and to participate in
negotiations  concerning the sale. In addition,  we developed and administered a
strategy for sale which included an extensive market survey and auction process.

     In connection with our opinion,  we have, among other things:  (i) reviewed
certain  publicly  available  financial  and other data with  respect to Seller,
including the  consolidated  financial  statements  for recent years and interim
periods and certain other  relevant  financial  and  operating  data relating to
Seller made available to us from published sources and from the internal records
of Seller;  (ii) conducted an extensive market survey and analysis  involving 36
possible  purchasers;  (iii) considered a discounted cash flow analysis and as a
result of the negative cash flow of Seller, the discounted cash flow provided no
evidence of value;  (iv)  considered  that the  purchase  price would  provide a
premium to  Seller's  shareholders  as compared to recent  trading  prices;  (v)
reviewed the financial terms and conditions of the draft Merger Agreement;  (vi)
reviewed certain publicly available  information  concerning the trading of, and
the  trading  market for Seller  Common  Stock;  (vii)  compared  Seller  from a
financial  point of view  with  certain  other  companies  which we deemed to be
relevant;  (viii)  considered  the  financial  terms,  to  the  extent  publicly
available,  of  selected  recent  business  combinations  which we  deemed to be
comparable, in whole or in part, to the Merger; (ix) reviewed and discussed with
representatives  of the management of Seller  certain  information of a business
and financial  nature  regarding  Seller,  furnished to us by Seller,  including
financial  forecasts  and  related  assumptions  of  Seller;  (x) made  inquires
regarding and  discussed  the Merger and the Merger  Agreement and other matters
related  thereto with Seller's  counsel;  (xi) made  inquiries  regarding  legal
claims and other  potential  contingent  liabilities;  and (xii)  performed such
other analyses and examinations as we have deemed appropriate.

     In  connection  with  our  review,  we  have  not  assumed  any  obligation
independently  to verify the foregoing  information and have relied on its being
accurate and complete in all material respects.  We have assumed that there have
been no material improvements in Seller's assets,  financial condition,  results
of operations,  business or prospects  since the respective  dates of their last
financial  statements  made available to us. We have relied on advice of counsel
and independent accountants to Seller as to


                                       B-1

<PAGE>



all legal and financial reporting matters with respect to Seller, the Merger and
the Merger  Agreement,  including  the legal status and  financial  reporting of
litigation involving Seller. We have assumed that the Merger will be consummated
in a manner that complies in all respects with the applicable  provisions of the
Securities  Exchange Act of 1934, as amended,  and all other applicable  federal
and state  statutes,  rules and  regulations.  In addition,  we have not assumed
responsibility   for  reviewing  any  individual  credit  files,  or  making  an
independent evaluation, appraisal or physical inspection of any of the assets or
liabilities (contingent or otherwise) of Seller, nor have we been furnished with
any such appraisals.  You have informed us, and we have assumed, that the Merger
will be recorded as a purchase under generally accepted  accounting  principles.
Finally,  our  opinion  is based on  economic,  monetary  and  market  and other
conditions as in effect on, and the information  made available to us as of, the
date  hereof.  Accordingly,  although  subsequent  developments  may affect this
opinion,  we have not assumed any obligation to update,  revise or reaffirm this
opinion.

     We  have  further  assumed  with  your  consent  that  the  Merger  will be
consummated  in  accordance  with the terms  described in the Merger  Agreement,
without any further amendments  thereto,  and without waiver by Seller of any of
the conditions to its obligations thereunder.

     We have acted as financial  advisor to Seller in connection with the Merger
and will receive a fee for our services,  including  rendering  this opinion,  a
significant  portion of which is contingent upon the consummation of the Merger.
In the ordinary course of our business,  we actively trade the equity securities
of Seller and Buyer of our own account and for the  accounts of  customers  and,
accordingly,  may at any time hold a long or short position in such  securities.
We have also acted as an underwriter in connection  with offerings of securities
of Seller and performed various investment banking services for Seller.

     Based upon the  foregoing  and in  reliance  thereon,  it is our opinion as
investment  bankers that the Consideration to be received by the shareholders of
Seller  pursuant  to the Merger was fair to such  shareholders  from a financial
point of view, as of the date of the Merger Agreement.

                                 Very truly yours,

                                 /s/Nationsbanc Montgomery Securities LLC
                                 ----------------------------------------------
                                 NATIONSBANC MONTGOMERY SECURITIES LLC


                                       B-2

<PAGE>



                                                                      APPENDIX C

                GENERAL CORPORATION LAW OF THE STATE OF DELAWARE


(section) 262. Appraisal rights

     (a) Any  stockholder  of a  corporation  of this State who holds  shares of
stock on the date of the making of a demand  pursuant to subsection  (d) of this
section with respect to such shares,  who continuously holds such shares through
the effective date of the merger or  consolidation,  who has otherwise  complied
with  subsection  (d) of this section and who has neither  voted in favor of the
merger or consolidation  nor consented  thereto in writing pursuant to (section)
228 of this title shall be entitled to an  appraisal by the Court of Chancery of
the fair  value of the  stockholder's  shares of stock  under the  circumstances
described in subsections  (b) and (c) of this section.  As used in this section,
the word "stockholder"  means a holder of record of stock in a stock corporation
and also a member of record of a nonstock  corporation;  the words  "stock"  and
"share"  mean and  include  what is  ordinarily  meant by those  words  and also
membership or membership interest of a member of a nonstock corporation; and the
words  "depository  receipt"  mean a  receipt  or other  instrument  issued by a
depository representing an interest in one or more shares, or fractions thereof,
solely of stock of a corporation, which stock is deposited with the depository.

     (b)  Appraisal  rights  shall be  available  for the shares of any class or
series of stock of a constituent  corporation in a merger or consolidation to be
effected  pursuant to (section)  251 (other than a merger  effected  pursuant to
(section) 251(g) of this title),  (section) 252,  (section) 254,  (section) 257,
(section) 258, (section) 263 or (section) 264 of this title:

          (1)  Provided,  however,  that no appraisal  rights under this section
     shall be  available  for the shares of any class or series of stock,  which
     stock, or depository  receipts in respect thereof, at the record date fixed
     to determine the stockholders  entitled to receive notice of and to vote at
     the  meeting  of  stockholders  to act  upon the  agreement  of  merger  or
     consolidation,  were either (i) listed on a national securities exchange or
     designated as a national market system security on an interdealer quotation
     system by the National Association of Securities Dealers, Inc. or (ii) held
     of  record  by more  than  2,000  holders;  and  further  provided  that no
     appraisal  rights  shall  be  available  for any  shares  of  stock  of the
     constituent  corporation  surviving  a merger if the merger did not require
     for its approval the vote of the stockholders of the surviving  corporation
     as provided in subsection (f) of (section) 251 of this title.

          (2) Notwithstanding paragraph (1) of this subsection, appraisal rights
     under this section shall be available for the shares of any class or series
     of stock of a constituent  corporation if the holders  thereof are required
     by the  terms of an  agreement  of  merger  or  consolidation  pursuant  to
     (section)(section)  251,  252,  254, 257, 258, 263 and 264 of this title to
     accept for such stock anything except:

               a. Shares of stock of the corporation surviving or resulting from
          such  merger or  consolidation,  or  depository  receipts  in  respect
          thereof;

               b.  Shares  of  stock of any  other  corporation,  or  depository
          receipts  in respect  thereof,  which  shares of stock (or  depository
          receipts in respect  thereof) or depository  receipts at the effective
          date of the  merger  or  consolidation  will  be  either  listed  on a
          national securities exchange or designated as a national market system
          security  on  an   interdealer   quotation   system  by  the  National
          Association of Securities Dealers, Inc. or held of record by more than
          2,000 holders;

               c. Cash in lieu of  fractional  shares or  fractional  depository
          receipts  described in the foregoing  subparagraphs  a. and b. of this
          paragraph; or

               d. Any  combination of the shares of stock,  depository  receipts
          and  cash  in lieu  of  fractional  shares  or  fractional  depository
          receipts  described in the  foregoing  subparagraphs  a., b. and c. of
          this paragraph.

          (3) In the event all of the stock of a subsidiary Delaware corporation
     party to a merger  effected under  (section) 253 of this title is not owned
     by the parent corporation immediately prior to the merger, appraisal rights
     shall be available for the shares of the subsidiary Delaware corporation.


                                       C-1

<PAGE>



     (c) Any corporation may provide in its  certificate of  incorporation  that
appraisal  rights  under this section  shall be available  for the shares of any
class or series of its stock as a result of an amendment to its  certificate  of
incorporation,  any  merger  or  consolidation  in which  the  corporation  is a
constituent corporation or the sale of all or substantially all of the assets of
the corporation.  If the certificate of incorporation contains such a provision,
the procedures of this section, including those set forth in subsections (d) and
(e) of this section, shall apply as nearly as is practicable.

     (d) Appraisal rights shall be perfected as follows:

          (1) If a proposed merger or  consolidation  for which appraisal rights
     are  provided  under this  section is to be  submitted  for  approval  at a
     meeting of stockholders,  the  corporation,  not less than 20 days prior to
     the  meeting,  shall  notify each of its  stockholders  who was such on the
     record date for such  meeting  with  respect to shares for which  appraisal
     rights  are  available  pursuant  to  subsection  (b)  or (c)  hereof  that
     appraisal  rights  are  available  for  any or all  of  the  shares  of the
     constituent  corporations,  and shall include in such notice a copy of this
     section.  Each  stockholder  electing to demand the appraisal of his shares
     shall  deliver  to the  corporation,  before  the taking of the vote on the
     merger or consolidation, a written demand for appraisal of his shares. Such
     demand will be sufficient if it reasonably  informs the  corporation of the
     identity of the  stockholder  and that the  stockholder  intends thereby to
     demand the  appraisal of his shares.  A proxy or vote against the merger or
     consolidation shall not constitute such a demand. A stockholder electing to
     take  such  action  must  do so by a  separate  written  demand  as  herein
     provided.  Within  10 days  after  the  effective  date of such  merger  or
     consolidation,  the  surviving or resulting  corporation  shall notify each
     stockholder  of each  constituent  corporation  who has complied  with this
     subsection  and has not  voted in favor of or  consented  to the  merger or
     consolidation  of the date that the  merger  or  consolidation  has  become
     effective; or

          (2) If the merger or consolidation  was approved pursuant to (section)
     228 or (section) 253 of this title,  each consitutent  corporation,  either
     before the effective date of the merger or consolidation or within ten days
     thereafter,  shall  notify  each of the  holders  of any class or series of
     stock of such constitutent corporation who are entitled to appraisal rights
     of the approval of the merger or  consolidation  and that appraisal  rights
     are  available  for any or all  shares of such  class or series of stock of
     such  constituent  corporation,  and shall include in such notice a copy of
     this  section;  provided  that,  if the  notice  is given  on or after  the
     effective date of the merger or  consolidation,  such notice shall be given
     by the surviving or resulting  corporation to all such holders of any class
     or  series  of stock of a  constituent  corporation  that are  entitled  to
     appraisal rights.  Such notice may, and, if given on or after the effective
     date of the merger or  consolidation,  shall, also notify such stockholders
     of the  effective  date of the  merger or  consolidation.  Any  stockholder
     entitled to appraisal  rights may, within 20 days after the date of mailing
     of  such  notice,  demand  in  writing  from  the  surviving  or  resulting
     corporation  the  appraisal of such  holder's  shares.  Such demand will be
     sufficient if it reasonably  informs the corporation of the identity of the
     stockholder  and  that  the  stockholder  intends  thereby  to  demand  the
     appraisal  of  such  holder's  shares.   If  such  notice  did  not  notify
     stockholders of the effective date of the merger or  consolidation,  either
     (i) each such  constitutent  corporation  shall send a second notice before
     the effective  date of the merger or  consolidation  notifying  each of the
     holders  of any class or series of stock of such  constitutent  corporation
     that are entitled to appraisal  rights of the effective  date of the merger
     or consolidation or (ii) the surviving or resulting  corporation shall send
     such a second  notice to all such  holders  on or within 10 days after such
     effective date; provided,  however, that if such second notice is sent more
     than 20 days following the sending of the first notice,  such second notice
     need only be sent to each  stockholder who is entitled to appraisal  rights
     and who has demanded  appraisal of such holder's  shares in accordance with
     this subsection. An affidavit of the secretary or assistant secretary or of
     the  transfer  agent of the  corporation  that is  required  to give either
     notice that such notice has been given shall,  in the absence of fraud,  be
     prima  facie  evidence  of  the  facts  stated  therein.  For  purposes  of
     determining  the  stockholders  entitled  to receive  either  notice,  each
     constitutent  corporation may fix, in advance,  a record date that shall be
     not more than 10 days prior to the date the notice is given, provided, that
     if the  notice is given on or after  the  effective  date of the  merger or
     consolidation,  the record date shall be such effective  date. If no record
     date is fixed and the notice is given prior to the


                                       C-2

<PAGE>



     effective  date,  the record date shall be the close of business on the day
     next preceding the day on which the notice is given.

     (e)  Within  120  days   after  the   effective   date  of  the  merger  or
consolidation, the surviving or resulting corporation or any stockholder who has
complied with  subsections  (a) and (d) hereof and who is otherwise  entitled to
appraisal  rights,  may file a petition  in the Court of  Chancery  demanding  a
determination   of  the   value  of  the   stock   of  all  such   stockholders.
Notwithstanding  the  foregoing,  at any time within 60 days after the effective
date of the merger or  consolidation,  any  stockholder  shall have the right to
withdraw  his demand for  appraisal  and to accept  the terms  offered  upon the
merger or consolidation.  Within 120 days after the effective date of the merger
or  consolidation,  any  stockholder  who has complied with the  requirements of
subsections  (a) and (d)  hereof,  upon  written  request,  shall be entitled to
receive  from  the  corporation  surviving  the  merger  or  resulting  from the
consolidation a statement setting forth the aggregate number of shares not voted
in favor of the merger or  consolidation  and with respect to which  demands for
appraisal have been received and the aggregate number of holders of such shares.
Such written  statement shall be mailed to the stockholder  within 10 days after
his  written  request  for such a statement  is  received  by the  surviving  or
resulting  corporation  or within 10 days  after  expiration  of the  period for
delivery of demands for  appraisal  under  subsection  (d) hereof,  whichever is
later.

     (f) Upon the filing of any such  petition  by a  stockholder,  service of a
copy thereof  shall be made upon the surviving or resulting  corporation,  which
shall  within 20 days after such  service  file in the office of the Register in
Chancery in which the petition was filed a duly  verified  list  containing  the
names and  addresses of all  stockholders  who have  demanded  payment for their
shares and with whom  agreements  as to the value of their  shares have not been
reached by the  surviving or  resulting  corporation.  If the petition  shall be
filed  by  the  surviving  or  resulting  corporation,  the  petition  shall  be
accompanied  by such a duly  verified  list.  The  Register in  Chancery,  if so
ordered by the  Court,  shall  give  notice of the time and place  fixed for the
hearing of such  petition by  registered  or certified  mail to the surviving or
resulting corporation and to the stockholders shown on the list at the addresses
therein  stated.  Such notice shall also be given by 1 or more  publications  at
least  1  week  before  the  day of  the  hearing,  in a  newspaper  of  general
circulation published in the City of Wilmington, Delaware or such publication as
the Court deems  advisable.  The forms of the notices by mail and by publication
shall be  approved  by the Court,  and the costs  thereof  shall be borne by the
surviving or resulting corporation.

     (g) At the  hearing  on  such  petition,  the  Court  shall  determine  the
stockholders who have complied with this section and who have become entitled to
appraisal  rights.  The Court may require the  stockholders who have demanded an
appraisal for their shares and who hold stock  represented  by  certificates  to
submit  their  certificates  of stock to the  Register in Chancery  for notation
thereon of the pendency of the  appraisal  proceedings;  and if any  stockholder
fails to comply with such direction, the Court may dismiss the proceedings as to
such stockholder.

     (h) After determining the stockholders entitled to an appraisal,  the Court
shall appraise the shares, determining their fair value exclusive of any element
of value  arising  from the  accomplishment  or  expectation  of the  merger  or
consolidation,  together  with a fair rate of interest,  if any, to be paid upon
the amount  determined to be the fair value. In determining such fair value, the
Court shall take into account all relevant factors. In determining the fair rate
of interest, the Court may consider all relevant factors,  including the rate of
interest which the surviving or resulting  corporation  would have had to pay to
borrow money  during the pendency of the  proceeding.  Upon  application  by the
surviving or resulting corporation or by any stockholder entitled to participate
in the appraisal proceeding, the Court may, in its discretion,  permit discovery
or other pretrial  proceedings and may proceed to trial upon the appraisal prior
to the final  determination  of the  stockholder  entitled to an appraisal.  Any
stockholder  whose name appears on the list filed by the  surviving or resulting
corporation pursuant to subsection (f) of this section and who has submitted his
certificates  of stock to the  Register in Chancery,  if such is  required,  may
participate fully in all proceedings  until it is finally  determined that he is
not entitled to appraisal rights under this section.

     (i) The Court  shall  direct the  payment of the fair value of the  shares,
together with interest, if any, by the surviving or resulting corporation to the
stockholders entitled thereto.  Interest may be simple or compound, as the Court
may direct. Payment shall be so made to each such stockholder, in the case of


                                       C-3

<PAGE>



holders of  uncertificated  stock  forthwith,  and the case of holders of shares
represented  by  certificates  upon  the  surrender  to the  corporation  of the
certificates  representing  such stock.  The  Court's  decree may be enforced as
other decrees in the Court of Chancery may be enforced,  whether such  surviving
or resulting corporation be a corporation of this State or of any state.

     (j) The costs of the  proceeding  may be  determined by the Court and taxed
upon the  parties  as the  Court  deems  equitable  in the  circumstances.  Upon
application  of a  stockholder,  the Court  may  order  all or a portion  of the
expenses   incurred  by  any   stockholder  in  connection  with  the  appraisal
proceeding,  including,  without limitation,  reasonable attorney's fees and the
fees and  expenses of experts,  to be charged pro rata  against the value of all
the shares entitled to an appraisal.

     (k) From and after the effective  date of the merger or  consolidation,  no
stockholder who has demanded his appraisal  rights as provided in subsection (d)
of this  section  shall be  entitled  to vote such  stock for any  purpose or to
receive  payment  of  dividends  or other  distributions  on the  stock  (except
dividends or other  distributions  payable to  stockholders  of record at a date
which is prior to the effective date of the merger or consolidation);  provided,
however,  that if no petition  for an  appraisal  shall be filed within the time
provided in subsection (e) of this section, or if such stockholder shall deliver
to the surviving or resulting corporation a written withdrawal of his demand for
an appraisal and an acceptance of the merger or consolidation,  either within 60
days after the  effective  date of the merger or  consolidation  as  provided in
subsection  (e) of this section or thereafter  with the written  approval of the
corporation,  then the right of such  stockholder  to an appraisal  shall cease.
Notwithstanding the foregoing,  no appraisal proceeding in the Court of Chancery
shall be dismissed as to any stockholder  without the approval of the Court, and
such approval may be conditioned upon such terms as the Court deems just.

     (l) The  shares of the  surviving  or  resulting  corporation  to which the
shares  of such  objecting  stockholders  would  have  been  converted  had they
assented to the merger or consolidation  shall have the status of authorized and
unissued shares of the surviving or resulting corporation.


                                       C-4

<PAGE>



                                      PROXY

                                VERSATILITY INC.
                       11781 LEE JACKSON MEMORIAL HIGHWAY
                                  SEVENTH FLOOR
                             FAIRFAX, VIRGINIA 22033

             PROXY IS SOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

The undersigned,  revoking all previous proxies,  hereby appoints Paul J. Zoukis
and Kenneth T. Nelson or either of them acting individually, as the proxy of the
undersigned, with full power of substitution, to vote, as indicated below and in
their  discretion  upon such  other  matters  as may  properly  come  before the
meeting,  all shares  which the  undersigned  would be  entitled  to vote at the
Special Meeting of the stockholders of Versatility Inc., a Delaware  corporation
("Versatility"),  to be held at The Holiday  Inn-Fairfax Oaks, 11787 Lee Jackson
Memorial Highway,  Fairfax,  Virginia 22033, on Wednesday,  November 18, 1998 at
10:00 a.m., local time and at any postponement or adjournment thereof.

THIS PROXY IS SOLICITED ON BEHALF OF THE BOARD OF  DIRECTORS.  UNLESS  OTHERWISE
SPECIFIED,  THE SHARES WILL BE VOTED "FOR" THE APPROVAL OF THE MERGER  AGREEMENT
DESCRIBED HEREIN. THIS PROXY ALSO DELEGATES DISCRETIONARY AUTHORITY WITH RESPECT
TO ANY  OTHER  BUSINESS  WHICH MAY  PROPERLY  COME  BEFORE  THE  MEETING  OR ANY
ADJOURNMENT OR POSTPONEMENT THEREOF.

Please date and sign your Proxy on the reverse side and return it promptly.

 SEE REVERSE                                                        SEE REVERSE
    SIDE                                                               SIDE
                  CONTINUED AND TO BE SIGNED ON REVERSE SIDE.
- --------------------------------------------------------------------------------


- --------------------------------------------------------------------------------
[X]  PLEASE MARK VOTES
     AS IN THIS EXAMPLE


1.   To  approve  and adopt an  Agreement  and Plan of   FOR   AGAINST   ABSTAIN
     Merger,  dated as of August 20, 1998 (the "Merger
     Agreement"),  by and  among  Versatility,  Oracle
     Corporation,  a  Delware  corporation,   and  AQX   [ ]     [ ]       [ ]  
     Acquisition  Corporation,  a Delaware corporation
     ("Acquisition    Sub"),   and   the   merger   of
     Acquisition Sub into  Versatility as provided for
     therein.


2.   In  accordance  with  their  best  judgment,  the
     Proxies are  authorized to transact and vote upon
     such other  business as may properly  come before   [ ]     [ ]       [ ]  
     the  Special  Meeting  and  any  postponement  or
     adjournment thereof.


                                        THE  UNDERSIGNED   HEREBY   ACKNOWLEDGES
                                        RECEIPT OF THE NOTICE OF SPECIAL MEETING
                                        AND PROXY STATEMENT.

                                        MARK HERE FOR ADDRESS CHANGE AND NOTE AT
                                        LEFT [ ]

                                        NOTE:  Please sign this proxy exactly as
                                        name(s)    appear    on    your    stock
                                        certificate.     When     signing     as
                                        attorney-in-fact,              executor,
                                        administrator,   trustee  or   guardian,
                                        please  add your  title as such,  and if
                                        signer  is a  corporation,  please  sign
                                        with  full  corporate  name  by  a  duly
                                        authorized officer or officers and affix
                                        the  corporate  seal.   Where  stock  is
                                        issued  in the  name  of two (2) or more
                                        persons, all such persons should sign.

SIGNATURE               DATE             SIGNATURE                DATE
          -----------       ------                -----------         ------
- --------------------------------------------------------------------------------



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