CREDIT MANAGEMENT SOLUTIONS INC
S-1, 1996-10-11
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<PAGE>   1
 
    AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON OCTOBER 11, 1996
                                                    REGISTRATION NO. 333-
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                            ------------------------
 
                                    FORM S-1
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933
                            ------------------------
 
                       CREDIT MANAGEMENT SOLUTIONS, INC.
                            ------------------------
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)
 
<TABLE>
<S>                                          <C>                                               <C>
          MARYLAND                                        7371                                       52-1549401
(STATE OR OTHER JURISDICTION                   (PRIMARY STANDARD INDUSTRIAL                       (I.R.S. EMPLOYER
             OF                               CLASSIFICATION CODE NUMBER)                      IDENTIFICATION NUMBER)
      INCORPORATION OR
       ORGANIZATION)
</TABLE>
 
                            5950 SYMPHONY WOODS ROAD
                            COLUMBIA, MARYLAND 21044
                                 (410)740-1000
  (ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE, OF
   REGISTRANT'S PRINCIPAL EXECUTIVE OFFICES AND PRINCIPAL PLACE OF BUSINESS)
                            ------------------------
 
                              JAMES R. DEFRANCESCO
                     PRESIDENT AND CHIEF EXECUTIVE OFFICER
                       CREDIT MANAGEMENT SOLUTIONS, INC.
                            5950 SYMPHONY WOODS ROAD
                            COLUMBIA, MARYLAND 21044
                                 (410) 740-6712
 (NAME, ADDRESS, INCLUDING ZIP CODE, AND TELEPHONE NUMBER, INCLUDING AREA CODE,
                             OF AGENT FOR SERVICE)
                            ------------------------
 
                                   COPIES TO:
 
                             PETER R. GILBERT, ESQ.
                         MANATT, PHELPS & PHILLIPS, LLP
                              1501 M STREET, N.W.
                             WASHINGTON, D.C. 20005
                            ALEXANDER D. LYNCH, ESQ.
                        BROBECK, PHLEGER & HARRISON LLP
                          1301 AVENUE OF THE AMERICAS
                            NEW YORK, NEW YORK 10019
 
                            ------------------------
 
        APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:
  As soon as practicable after this registration statement becomes effective.
                            ------------------------
 
    If any of the securities being registered on this Form are to be offered on
a delayed or continuous basis pursuant to Rule 415 of the Securities Act of
1933, check the following box:  / /
- ------------
 
    If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, check the following box and
list the Securities Act registration statement number of the earlier effective
registration statement for the same offering.  / /
- ------------
 
    If this form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering.  / /
- ------------
 
    If delivery of the prospectus is expected to be made pursuant to Rule 434,
please check the following box.  / /
                            ------------------------
 
                        CALCULATION OF REGISTRATION FEE
 
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------------------
- ----------------------------------------------------------------------------------------------------------------
                                                             PROPOSED MAXIMUM PROPOSED MAXIMUM
            TITLE OF EACH CLASS               AMOUNT TO BE    OFFERING PRICE      AGGREGATE        AMOUNT OF
       OF SECURITIES TO BE REGISTERED         REGISTERED(1)    PER SHARE(2)   OFFERING PRICE(2) REGISTRATION FEE
- ----------------------------------------------------------------------------------------------------------------
<S>                                         <C>                   <C>          <C>              <C>
Common Stock, $.01 par value................ 2,990,000 shares      $13.00      $38,870,000.00       $11,779
</TABLE>
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
(1) Includes 390,000 shares that may be purchased by the Underwriters to cover
    over-allotments, if any.
(2) Estimated solely for the purpose of calculating the registration fee
    pursuant to Rule 457.
 
                            -----------------------------
 
    THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL
FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION
STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(A) OF
THE SECURITIES ACT OF 1933, AS AMENDED, OR UNTIL THIS REGISTRATION STATEMENT
SHALL BECOME EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SAID
SECTION 8(A), MAY DETERMINE.
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>   2
 
     INFORMATION CONTAINED HEREIN IS SUBJECT TO COMPLETION OR AMENDMENT. A
     REGISTRATION STATEMENT RELATING TO THESE SECURITIES HAS BEEN FILED WITH THE
     SECURITIES AND EXCHANGE COMMISSION. THESE SECURITIES MAY NOT BE SOLD NOR
     MAY OFFERS TO BUY BE ACCEPTED PRIOR TO THE TIME THE REGISTRATION STATEMENT
     BECOMES EFFECTIVE. THIS PROSPECTUS SHALL NOT CONSTITUTE AN OFFER TO SELL OR
     THE SOLICITATION OF AN OFFER TO BUY NOR SHALL THERE BE ANY SALE OF THESE
     SECURITIES IN ANY STATE IN WHICH SUCH OFFER, SOLICITATION OR SALE WOULD BE
     UNLAWFUL PRIOR TO REGISTRATION OR QUALIFICATION UNDER THE SECURITIES LAWS
     OF ANY SUCH STATE.
 
                 SUBJECT TO COMPLETION, DATED OCTOBER 11, 1996
PROSPECTUS
 
                       CREDIT MANAGEMENT SOLUTIONS, INC.
                        2,600,000 Shares of Common Stock
 
     Of the 2,600,000 shares of Common Stock, $.01 par value per share (the
"Common Stock"), offered hereby, 2,200,000 shares are being sold by Credit
Management Solutions, Inc. ("CMSI" or the "Company") and 400,000 shares are
being sold by certain stockholders (collectively, the "Selling Stockholders") of
the Company (collectively, the "Shares"). The Company will not receive any of
the proceeds from the sale of the shares by the Selling Stockholders. See
"Principal and Selling Stockholders."
 
     Prior to this offering (the "Offering"), there has been no public market
for the Common Stock. It is currently estimated that the initial public offering
price will be between $11.00 and $13.00 per share. See "Underwriting" for a
discussion of the factors to be considered in determining the initial public
offering price.
 
     The Company has applied to have the Common Stock approved for quotation on
the Nasdaq National Market under the symbol "CRED."
 
     SEE "RISK FACTORS" BEGINNING ON PAGE 6 FOR A DISCUSSION OF CERTAIN FACTORS
       THAT SHOULD BE CONSIDERED BY PROSPECTIVE PURCHASERS OF THE SHARES.
 
                 ---------------------------------------------
 
THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND
 EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION NOR HAS THE SECURITIES
  AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION PASSED UPON THE
    ACCURACY OR ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO THE
     CONTRARY IS A CRIMINAL OFFENSE.
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
<TABLE>
<CAPTION>
                                                UNDERWRITING                       PROCEEDS TO
                                 PRICE TO      COMMISSIONS AND  PROCEEDS TO THE    THE SELLING
                                  PUBLIC        DISCOUNTS(1)     COMPANY(2)(3)    STOCKHOLDERS
- -------------------------------------------------------------------------------------------------
<S>                                <C>              <C>              <C>              <C>
Per Share....................         $               $                $                $
- -------------------------------------------------------------------------------------------------
Total........................         $               $                $                $
- -------------------------------------------------------------------------------------------------
- -------------------------------------------------------------------------------------------------
</TABLE>
 
(1) See "Underwriting" for indemnification arrangements with the several
    Underwriters.
 
(2) Before deducting expenses payable by the Company estimated at $900,000.
 
(3) The Company has granted to the Underwriters a 30-day option to purchase up
    to an aggregate of 390,000 additional shares of Common Stock at the Price to
    Public, less the Underwriting Commissions and Discounts, solely to cover
    over-allotments, if any. If the Underwriters exercise such option in full,
    the total Price to Public, Underwriting Commissions and Discounts and
    Proceeds to the Company will be $          , $          and $          ,
    respectively. See "Underwriting."
 
     The Shares are offered subject to receipt and acceptance by the
Underwriters, to prior sale and to the Underwriters' right to reject any order
in whole or in part and to withdraw, cancel or modify the offer without notice.
It is expected that delivery of the Shares will be made at the office of
Friedman, Billings, Ramsey & Co., Inc., Arlington, Virginia, or through the
facilities of The Depository Trust Company, on or about             , 1996.
 
                 ---------------------------------------------
 
FRIEDMAN, BILLINGS, RAMSEY                                      UNTERBERG HARRIS
          & CO., INC.
 
               THE DATE OF THIS PROSPECTUS IS             , 1996.
<PAGE>   3
 
                            [GRAPHIC TO BE INSERTED]
 
     IN CONNECTION WITH THIS OFFERING, THE UNDERWRITERS MAY OVER-ALLOT OR EFFECT
TRANSACTIONS WHICH STABILIZE OR MAINTAIN THE MARKET PRICE OF THE COMMON STOCK OF
THE COMPANY AT A LEVEL ABOVE THAT WHICH MIGHT OTHERWISE PREVAIL IN THE OPEN
MARKET. SUCH TRANSACTIONS MAY BE EFFECTED IN THE OVER-THE-COUNTER MARKET
(INCLUDING THE NASDAQ NATIONAL MARKET) OR OTHERWISE. SUCH STABILIZING, IF
COMMENCED, MAY BE DISCONTINUED AT ANY TIME.
<PAGE>   4
 
                               PROSPECTUS SUMMARY
 
     The following summary is qualified in its entirety by the more detailed
information, including "Risk Factors" and the Consolidated Financial Statements
and Notes thereto, appearing elsewhere in this Prospectus. Except as otherwise
noted, all information in this Prospectus (i) assumes the filing of an amendment
to the Articles of Incorporation of the Company prior to the consummation of the
Offering which, among other things, will increase the number of authorized
shares of Common Stock, (ii) assumes the reincorporation of the Company in
Delaware prior to the consummation of the Offering and (iii) assumes no exercise
of the Underwriters' over-allotment option. All share totals stated herein
reflect the Company's 32,734-for-1 stock split effected in October 1996.
 
                                  THE COMPANY
 
     CMSI is a leading developer and provider of software solutions and services
for automating the consumer and small business credit analysis, decisioning and
funding process. Drawing upon over 10 years of experience in the credit
processing industry, the Company has developed and provides open-architecture
software products and services which manage volume-intensive credit operations
over wide-area networks. The Company's products and services allow its customers
to automate the entire credit application process by enabling the rapid
transmission of credit applications to multiple funding sources, expediting
credit application analysis and decisioning and facilitating compliance with
federal and state regulatory requirements. These products and services are
designed to enable credit originators, such as automobile dealerships and
retailers, and lenders, such as banks and finance companies, to improve
operating efficiencies by increasing productivity, enhance customer satisfaction
by reducing turnaround time on credit decisions, and decrease portfolio risk by
applying consistent underwriting standards.
 
     The Company's core product, CreditRevue, analyzes credit applications by
automatically accessing third-party credit bureau reports, consulting the
lending institution's internal loan guidelines and incorporating the loan
"scorecards" used by lending institutions. Using CreditRevue, decision response
time generally ranges from a matter of seconds for automated decisions to
several minutes in cases where review by a credit analyst is required. The
Company's CreditRevue customers include some of the largest financial
institutions and finance companies in the United States, such as NationsBank
Corp., BancOne Corp., Wells Fargo Bank and The Associates Bancorp, Inc. In
addition, the Company has introduced CreditRevue to the telecommunications
industry through a joint venture between AirTouch Cellular, Inc. and US West New
Vector Group, Inc.
 
     To further support the needs of the lending industry, the Company developed
Credit Connection, which became commercially available in July 1996. Credit
Connection, a software-based service, links sources of credit origination
through an online network that allows applications to be transmitted to multiple
funding sources and credit decisions to be delivered back to the point of origin
in a matter of minutes. The Company is introducing Credit Connection to the
marketplace through the Company's sales force, the sales forces of lending
institutions and various remarketers. The Company recently signed a letter of
intent to form a strategic alliance with the Dealer Services Group of ADP, Inc.
("ADP") to remarket Credit Connection. This division of ADP is one of the
largest providers of computing and consulting services for automobile and truck
dealers worldwide.
 
     By facilitating the flow of applications to multiple funding sources
through Credit Connection, and by automating the credit application analysis,
decisioning and funding process through CreditRevue, the Company believes it is
well positioned to capitalize on the growth in the consumer and small business
credit markets. The Company's products have been designed to work together and
complement each other to provide a seamless credit application process. The
Company believes that its CreditRevue customer base and proposed strategic
alliance with ADP will enhance its marketing efforts for the Credit Connection
service. In addition, the Company believes that the implementation of Credit
Connection will create new marketing opportunities for CreditRevue.
 
     The Company's objective is to be the leading provider of software solutions
for automating the credit analysis, decisioning and funding process and for
electronically transmitting credit related transactions
 
                                        3
<PAGE>   5
 
between points of origination and multiple funding sources. In pursuit of these
objectives, the Company has adopted the following key strategies: (i) expand
presence in the credit automation market; (ii) continue the rollout of Credit
Connection; (iii) increase transaction-based revenues; (iv) leverage key
relationships; and (v) extend technology leadership.
 
     The Company was incorporated in 1987 as a Maryland corporation and intends
to reincorporate in Delaware prior to the consummation of the Offering. The
Company's principal executive offices are located at 5950 Symphony Woods Road,
Columbia, Maryland 21044 and its telephone number is (410) 740-1000.
 
                                  THE OFFERING
 
<TABLE>
<S>                                            <C>
Common Stock offered by the Company..........  2,200,000 shares(1)
Common Stock offered by the Selling
  Stockholders...............................  400,000 shares
Common Stock to be outstanding after the
  Offering...................................  7,210,100 shares(2)
Use of Proceeds..............................  The Company intends to use the net proceeds
                                               from the offering for expansion of the
                                               Company's sales, marketing, technical and
                                               customer support organizations, capital
                                               expenditures and other general corporate and
                                               working capital purposes.
Proposed Nasdaq National Market symbol.......  CRED
</TABLE>
 
- ---------------
 
(1) Excludes 390,000 shares of Common Stock subject to the Underwriters'
    over-allotment option granted by the Company.
 
(2) Excludes (i) an aggregate of 2,289,900 shares of Common Stock issuable upon
    exercise of stock options at a weighted-average exercise price of $5.05 per
    share, of which options to purchase 542,234 shares of Common Stock will be
    exercisable after the Offering, and (ii) 360,100 additional shares of Common
    Stock reserved for future issuance under the Company's stock option plan. At
    June 30, 1996, an aggregate of 2,362,540 shares of Common Stock were
    issuable upon exercise of stock options, of which options to purchase
    100,000 shares will be exercised by certain Selling Stockholders immediately
    prior to the consummation of the Offering. See "Management -- Stock Option
    Plan."
 
                                        4
<PAGE>   6
 
                      SUMMARY CONSOLIDATED FINANCIAL DATA
 
<TABLE>
<CAPTION>
                                                                                          SIX MONTHS ENDED
                                              YEAR ENDED DECEMBER 31,                         JUNE 30,
                                    -------------------------------------------      --------------------------
                                       1993            1994            1995             1995            1996
                                    ----------      ----------      -----------      ----------      ----------
<S>                                 <C>             <C>             <C>              <C>             <C>
STATEMENT OF OPERATIONS DATA:
Revenues.........................   $3,368,068      $3,951,456      $10,231,452      $4,105,512      $5,270,454
Income (loss) from operations....       97,672        (408,371)         759,031         477,112        (219,068)
Historical net income (loss).....      318,857        (144,931)         957,932         577,663        (127,240)
Pro forma net income (loss)(1)...                                       737,314                         (21,467)
Pro forma net income (loss) per
  share..........................                                   $      0.12                      $    (0.00)
Shares used in pro forma net
  income (loss) per share
  calculations...................                                     6,293,720                       6,293,720
</TABLE>
 
<TABLE>
<CAPTION>
                                                                            JUNE 30, 1996
                                                          -------------------------------------------------
                                                                                              PRO FORMA AS
                                                            ACTUAL         PRO FORMA(1)       ADJUSTED(2)
                                                          -----------      ------------      --------------
<S>                                                       <C>              <C>               <C>
BALANCE SHEET DATA:
Working capital (deficit)..............................   $(1,718,626)     $(1,314,892)       $ 22,837,108
Total assets...........................................     3,870,121        4,273,855          28,425,855
Stockholder loans, long-term debt, and capital lease
  obligations, less current portion....................       512,373          512,373             512,373
Total stockholders' equity (deficit)...................      (704,218)        (632,486)         23,519,514
</TABLE>
 
- ---------------
(1) The Company has operated as a Subchapter S Corporation for federal and state
    income tax purposes since its inception in 1987, and, therefore, the
    historical financial statements do not include a provision for federal and
    state income taxes for such periods. Pro forma net income (loss) has been
    computed as if the Company had been subject to federal and state income
    taxes based on the tax laws in effect during the respective periods. See
    Note 2 of Notes to Consolidated Financial Statements.
(2) Adjusted to reflect (i) the sale by the Company of 2,200,000 shares of
    Common Stock offered by the Company hereby, assuming an initial public
    offering price of $12.00 per share, after deducting underwriting discounts
    and commissions and estimated offering expenses payable by the Company, and
    (ii) the exercise of options to purchase 100,000 shares of Common Stock by
    certain Selling Stockholders immediately prior to the consummation of this
    Offering resulting in proceeds to the Company of $500,000. See "Use of
    Proceeds," "Capitalization" and "Underwriting."
 
                            ------------------------
 
     "CreditRevue," "Credit Connection" and "INCredit" are registered trademarks
of the Company. "CrossSell," "CreditRevue Service Bureau," "CreditRevue Data
Server," "Credit Connection for Windows," "Credit Connection Online," "Credit
Connection LenderLink" and the Company logo are trademarks of the Company. This
Prospectus also includes the trademarks and tradenames of companies other than
the Company.
 
                                        5
<PAGE>   7
 
                                  RISK FACTORS
 
     In addition to the other information in this Prospectus, the following risk
factors should be considered carefully in evaluating the Company and its
business before purchasing shares of the Common Stock offered hereby. This
Prospectus contains forward-looking statements relating to future events or
future financial performance of the Company. Prospective investors are cautioned
that such statements are only predictions and that events or results may differ
materially. In evaluating such statements, prospective investors should
specifically consider the following factors and other factors set forth in this
Prospectus which could cause actual results to differ materially from those
indicated by such forward-looking statements.
 
     Uncertainty of Future Results of Operations; Fluctuations in Quarterly
Results of Operations. Prior growth rates in the Company's revenue and net
income should not be considered indicative of future results of operations.
Future results of operations will depend upon many factors, including market
acceptance of new services, including the Company's Credit Connection and
CreditRevue Service Bureau, the demand for the Company's products and services,
the successful transition from predominantly license fee-based revenue to
predominantly transaction fee-based revenue, the timing of new product and
service introductions and software enhancements by the Company or its
competitors, the level of product, service and price competition, the length of
the Company's sales cycle, the size and timing of individual transactions, the
delay or deferral of customer implementations, the Company's success in
expanding its customer support organization, direct sales force and indirect
distribution channels, the nature and timing of significant marketing programs,
the mix of products and services sold, the timing of new hires, the ability of
the Company to develop and market new products and services and control costs,
competitive conditions in the industry and general economic conditions. In
addition, the decision to implement the Company's products or services typically
involves a significant commitment of customer resources and is subject to the
budget cycles of the Company's customers. Licenses of CreditRevue generally
reflect a relatively high amount of revenue per order. The loss or delay of
individual orders, therefore, would have a significant impact on the Company's
revenue and quarterly results of operations. The timing of revenue is difficult
to predict because of the length and variability of the Company's sales cycle,
which has ranged to date from two to 18 months from initial customer contact to
the execution of a license agreement. In addition, since a substantial portion
of the Company's revenue is recognized on a percentage-of-completion basis, the
timing of revenue recognition for its licenses may be materially and adversely
affected by delays or deferrals of customer implementations. Such delays or
deferrals may also increase expenses associated with such implementations which
would materially and adversely affect related operating margins. The Company's
operating expenses are based in part on planned product and service
introductions and anticipated revenue trends and, because a high percentage of
these expenses are relatively fixed, a delay in the recognition of revenue from
a limited number of transactions could cause significant variations in operating
results from quarter-to-quarter and could result in operating losses. To the
extent such expenses precede, or are not subsequently followed by, increased
revenues, the Company's results of operations would be materially and adversely
affected. As a result of these and other factors, revenues for any quarter are
subject to significant variation, and the Company believes that period-to-period
comparisons of its results of operations are not necessarily meaningful and
should not be relied upon as indications of future performance. There can be no
assurance that the Company will be profitable in any future quarter or that such
fluctuations in results of operations will not result in volatility in the price
of the Company's Common Stock. Due to all of the foregoing factors, it is likely
that in some future quarter the Company's results of operations will be below
the expectations of public market analysts and investors. In such event, the
market price of the Company's Common Stock will be materially and adversely
affected. See "-- Market Acceptance of Credit Connection; Transition to
Transaction-Based Revenue" and "Management's Discussion and Analysis of
Financial Condition and Results of Operations -- Quarterly Information."
 
     Dependence on CreditRevue Product Line. License fees, maintenance fees and
third-party computer hardware sales associated with licenses and installations
of CreditRevue accounted for all of the Company's revenues through June 30,
1996. Although the Company has recently introduced its Credit Connection
service, the Company expects that revenues generated from licenses and
installations of CreditRevue will continue to account for a significant portion
of the Company's revenues for the foreseeable future. The life cycles of the
Company's products and services are difficult to predict due to the effect of
new product and service
 
                                        6
<PAGE>   8
 
introductions or software enhancements by the Company or its competitors, market
acceptance of new and enhanced versions of the Company's products and services,
and competition in the Company's marketplace. A decline in the demand for
CreditRevue, whether as a result of competition, technological change, price
reductions or otherwise, would have a material adverse effect on the Company's
business, results of operations and financial condition. See "Management's
Discussion and Analysis of Financial Condition and Results of Operations."
 
     Lengthy Sales and Implementation Cycle. The licensing of the Company's
software products and services is often an enterprise-wide decision by
prospective customers and generally requires the Company to provide a
significant level of education to prospective customers regarding the use and
benefits of the Company's products and services. In addition, the implementation
of the Company's software products involves a significant commitment of
resources by prospective customers and is commonly accompanied by substantial
reengineering efforts and a review of the customer's credit analysis,
decisioning and funding processes. The cost to the customer of the Company's
products and services is typically only a portion of the related hardware,
software, development, training and integration costs associated with
implementing a large-scale automated credit origination information system. For
these and other reasons, the period between initial customer contact and the
implementation of the Company's products is often lengthy (ranging from between
two and 18 months) and is subject to a number of significant delays over which
the Company has little or no control. The Company's implementation cycle could
be lengthened by increases in the size and complexity of its license
transactions and by delays or deferrals in its customers' implementation of
appropriate interfaces and networking capabilities. Delays in the sale or
implementation of a limited number of license transactions could have a material
adverse effect on the Company's business, results of operations and financial
condition and cause the Company's results of operations to vary significantly
from quarter to quarter. See "Management's Discussion and Analysis of Financial
Condition and Results of Operations."
 
     Market Acceptance of Credit Connection; Transition to Transaction-Based
Revenue. The Company's Credit Connection service has recently been commercially
introduced and the Company's CreditRevue Service Bureau service is under
development and is expected to be introduced in late 1997. These services are
projected to account for a significant portion of the Company's revenues in the
future. As a result, demand and market acceptance for these services are subject
to a high level of uncertainty, and the Company will be heavily dependent on
their market acceptance. There can be no assurance that these services will be
commercially successful. The failure of the Company to generate demand for
Credit Connection or CreditRevue Service Bureau or the occurrence of any
significant technological problems with such services would have a material
adverse effect on the Company's business, results of operations and financial
condition. Historically, all of the Company's revenues have been derived from
license fees, maintenance fees and hardware sales associated with licenses and
installations of CreditRevue. Under the terms of its license agreements, a
majority of the Company's revenues are realized during the configuration and
installation of CreditRevue. However, the Company anticipates that a significant
portion of the Company's future revenues will be derived from per-usage
transaction-based fees charged to credit originators and financial institutions
for transactions originated from the Credit Connection and CreditRevue Service
Bureau services. There can be no assurance that the Company will successfully
manage the transition of a significant portion of its revenues from
license-based revenue to transaction-based revenue. The failure of the Company
to successfully manage the transition to a transaction-based revenue stream
would have a material adverse effect on the Company's business, results of
operations and financial condition.
 
     Reliance on Certain Relationships. The Company has established
relationships with a number of companies that it believes are important to its
sales, marketing and support activities, as well as to its product, service and
software development efforts. The Company has relationships with automated
scorecard companies, hardware vendors and credit bureaus and has also entered
into a letter of intent to form a strategic alliance with ADP for remarketing
Credit Connection. There can be no assurance that these companies, most of which
have significantly greater financial and marketing resources than the Company,
will not develop or market products and services which will compete with the
Company's products and services in the future or that these companies will not
otherwise discontinue their relationships with or support of the Company. The
failure by the Company to maintain its existing relationships or to establish
new relationships in the future, because of a divergence of interests,
acquisition of one or more of these third parties or other reasons, could
 
                                        7
<PAGE>   9
 
have a material adverse effect on the Company's business, results of operations
and financial condition. See "Business -- Strategic Alliance with ADP."
 
     Dependence on Large License Fee Contracts and Customer Concentration. A
relatively small number of customers have accounted for a significant percentage
of the Company's revenues. Revenues generated by the Company's 10 largest
customers accounted for 77.4% and 75.6% of total revenues in 1995 and the first
six months of 1996, respectively. Two of the Company's customers accounted for
19.9% and 12.9% of total revenues, respectively, in 1995. The Company expects
that a limited number of customers will continue to account for a significant
percentage of revenue for the foreseeable future. The loss of any major customer
or any reduction or delay in orders by any such customer, delay or deferral in
configurations or enhancements by such customers or the failure of the Company
to successfully market its products or services to new customers, could have a
material adverse effect on the Company's business, results of operations and
financial condition. See "Management's Discussion and Analysis of Financial
Condition and Results of Operations."
 
     Dependence on Consumer Retail Lending Industry; Cyclical Nature of Consumer
Lending. The Company's business is currently concentrated in the consumer
lending industry and is expected to be so concentrated for the foreseeable
future, thereby making the Company susceptible to a downturn in the consumer
lending industry. For example, a decrease in consumer lending could result in a
smaller overall market for the Company's products and services. Furthermore,
banks in the United States are continuing to consolidate, decreasing the overall
potential number of customers for the Company's products and services. In
addition, demand for consumer loans has been historically cyclical, in large
part based on general economic conditions and cycles in overall consumer
indebtedness levels. Changes in general economic conditions that adversely
affect the demand for consumer loans, the willingness of financial institutions
to provide funds for such loans, changes in interest rates and the overall
consumer indebtedness level, as well as other factors affecting the consumer
lending industry, could have a material adverse effect on the Company's
business, results of operations and financial condition. See "Management's
Discussion and Analysis of Financial Condition and Results of Operations."
 
     Management of Changing Business. The Company has experienced significant
changes in its business, such as an expansion in the Company's staff and
customer base and the development of new products, services and enhancements to
its software, including the recent commercial release of Credit Connection. Such
changes have placed and may continue to place a significant strain upon the
Company's management, systems and resources. As of September 30, 1996, the
Company had grown to 133 employees from 106 employees at December 31, 1995. The
Company's ability to compete effectively and to manage future changes will
require the Company to continue to improve its financial and management
controls, reporting systems and procedures and budgeting and forecasting
capabilities on a timely basis and expand its sales and marketing work force,
and train and manage its employee work force. There can be no assurance that the
Company will be able to manage such changes successfully. The Company's failure
to do so could have a material adverse effect upon the Company's business,
results of operations and financial condition. See "Business -- Sales and
Marketing"
 
     Dependence on Key Personnel. The Company's future performance depends in
significant part upon the continued service of its key technical, sales and
senior management personnel, particularly James R. DeFrancesco, President and
Chief Executive Officer, and Scott L. Freiman, Executive Vice President. The
loss of the services of one or more of the Company's executive officers could
have a material adverse effect on the Company's business, results of operations
and financial condition. The Company's future success also depends on its
continuing ability to attract and retain highly qualified technical, customer
support, sales and managerial personnel. In particular, the Company has
encountered difficulties in hiring sufficient numbers of programmers and
technical personnel. Competition for qualified personnel is intense, and there
can be no assurance that the Company will be able to retain its key technical,
sales and managerial employees or that it can attract, assimilate or retain
other highly qualified technical, sales and managerial personnel in the future.
See "Management."
 
     Rapid Technological Change; Risk Associated with New Products, Services or
Enhancements. The credit processing software products and services industry in
which the Company competes is characterized by rapid technological change,
frequent introductions of new products and services, changes in customer demands
and
 
                                        8
<PAGE>   10
 
evolving industry standards. The introduction or announcement of new products,
services or enhancements by the Company or one or more of its competitors
embodying new technologies or changes in industry standards or customer
requirements could render the Company's existing products or services obsolete
or unmarketable. Accordingly, the life cycles of the Company's products are
difficult to estimate. The Company's future results of operations will depend,
in part, upon its ability to enhance its products and services and to develop
and introduce new products and services on a timely and cost-effective basis
that will keep pace with technological developments and evolving industry
standards, as well as address the increasingly sophisticated needs of the
Company's customers. There can be no assurance that these new products and
services will gain market acceptance or that the Company will be successful in
developing and marketing new products or services that respond to technological
change, evolving industry standards and changing customer requirements, that the
Company will not experience difficulties that could delay or prevent the
successful development, introduction and marketing of these products or
services, or that its new products or services will adequately meet the
requirements of the marketplace and achieve any significant degree of market
acceptance. In addition, a majority of the Company's current products operate in
the UNIX operating system. Although the Company's software is designed to work
with other operating environments, a requirement to port to a different
operating system could be costly and time consuming and could have a material
adverse effect on the Company's business, results of operations and financial
condition. Failure of the Company to develop and introduce, for technological or
other reasons, new products and services in a timely and cost-effective manner
could have a material adverse effect on the Company's business, results of
operations and financial condition. Furthermore, the introduction or
announcement of new product or service offerings or enhancements by the Company
or the Company's competitors may cause customers to defer or forgo purchases of
the Company's products or services, which could have a material adverse effect
on the Company's business, results of operations and financial condition. See
"Business -- Product Development."
 
     System Interruption and Security Risks; Potential Liability; Lack of
Insurance; and System Inadequacy. The Company's operations are dependent, in
part, on its ability to protect its system from interruption by damage from
fire, earthquake, power loss, telecommunication failure, unauthorized entry or
other events beyond the Company's control. The Company's computer equipment
constituting its central computer system, including its processing operations,
is located at a single site. The Company intends to acquire and implement by the
second quarter of 1997 a back-up, off-site processing system capable of
supporting its operations in the event of system failure. Prior to such
implementation, the Company's operations are subject to substantial risks,
including temporary interruptions resulting from damage caused by any one or
more of the foregoing factors or due to other causes including computer viruses,
hackers or similar disruptive problems. The Company has not purchased any
business interruption insurance to cover the risk of system failure or
interruption. While the Company maintains property insurance and errors and
omissions insurance, such insurance may not be adequate to compensate the
Company for all losses that may occur or to provide for costs associated with
business interruption. Any damage or failure that causes interruptions in the
Company's operations could have a material adverse effect on the Company's
business, results of operations and financial condition. Persistent problems
continue to affect public and private data networks. For example, in a number of
networks, hackers have bypassed firewalls and have appropriated confidential
information. Such computer break-ins and other disruptions may jeopardize the
security of information stored in and transmitted through the computer systems
of the parties utilizing the Company's services, which may result in significant
liability to the Company and also may deter potential customers from using the
Company's services. In addition, while the Company attempts to be careful with
respect to the employees it hires and maintain controls through software design,
security systems and accounting procedures to prevent unauthorized employee
access, it is possible that, despite such safeguards, an employee of the Company
could obtain access, which would also expose the Company to a risk of loss or
litigation and possible liability to users. The Company attempts to limit its
liability to customers, including liability arising from the failure of the
security features contained in the Company's system and services, through
contractual provisions. However, there can be no assurance that such limitations
will be enforceable. There can be no guarantee that the growth of the Company's
customer base will not strain or exceed the capacity of its computer and
telecommunications systems and lead to degradations in performance or system
failure. Any damage, failure or delay that causes interruptions in the
 
                                        9
<PAGE>   11
 
Company's operations could have a material adverse effect on the Company's
business, results of operations and financial condition.
 
     Risk of Defects, Development Delays and Lack of Market Acceptance. Software
products and services as sophisticated as those offered by the Company often
encounter development delays and may contain defects or failures when introduced
or when new versions are released. The Company has in the past and may in the
future experience delays in the development of software and has discovered, and
may in the future discover, software defects in certain of its products. Such
delays and defects may result in lost revenues during the time corrective
measures are being taken. Although the Company has not experienced material
adverse effects resulting from any such defects to date, there can be no
assurance that, despite testing by the Company, errors will not be found in its
existing software in future releases or enhancements, or that the Company will
not experience development delays, resulting in delays in the commercial release
of new products and services, the loss of market share or the failure to achieve
market acceptance. Any such occurrence could have a material adverse effect upon
the Company's business, results of operations and financial condition. See
"Business -- Products and Services" and "-- Product Development."
 
     Future Capital Needs; Uncertainty of Additional Financing. The Company
currently anticipates that its available cash resources combined with the net
proceeds of this Offering, as well as anticipated funds from operations, will be
sufficient to meet its presently anticipated working capital and capital
expenditure requirements through 1997. Thereafter, the Company may need to raise
additional funds. The Company may need to raise additional funds sooner in order
to fund more rapid expansion, to develop new or enhanced products and services,
to respond to competitive pressures or to acquire complementary businesses or
technologies. If additional funds are raised through the issuance of equity
securities, the percentage ownership of the stockholders of the Company will be
reduced, stockholders may experience additional dilution, or such equity
securities may have rights, preferences or privileges senior to those of the
holders of the Company's Common Stock. There can be no assurance that additional
financing will be available when needed on terms favorable to the Company or at
all. If adequate funds are not available or are not available on acceptable
terms, the Company may be unable to develop or enhance its products and
services, take advantage of future opportunities or respond to competitive
pressures, which could have a material adverse effect on the Company's business,
results of operations and financial condition. See "Dilution" and "Management's
Discussion and Analysis of Financial Condition and Results of
Operations -- Liquidity and Capital Resources."
 
     Dependence on Proprietary Rights; Risks of Infringement. The Company's
success is heavily dependent upon its proprietary technology. The Company
regards its software products and services as proprietary, and relies primarily
on a combination of contract, copyright and trademark law, trade secrets,
confidentiality agreements and contractual provisions to protect its proprietary
rights. The Company has no patents on its products currently in commercial use,
and existing trade secrets and copyright laws afford only limited protection.
The Company has applied for a United States patent on portions of Credit
Connection. There can be no assurance that a patent will be granted pursuant to
the Company's application or that, if granted, such patent would survive a legal
challenge to its validity or provide adequate protection. Furthermore, there can
be no assurance that others will not design around any patents issued to the
Company. The source code for the Company's proprietary software is protected
both as a trade secret and as a copyrighted work. It is the Company's policy to
enter into confidentiality and assignment agreements with its employees. Despite
the Company's efforts to protect its proprietary rights, unauthorized parties
may attempt to copy or otherwise obtain and use the Company's products or
technology without authorization, to obtain and use information that the Company
regards as proprietary, or to develop similar or superior products or technology
independently. Policing unauthorized use of the Company's products is difficult,
and while the Company is unable to determine the extent to which piracy of its
software products exists, software piracy can be expected to be a persistent
problem, particularly in international markets and as a result of the growing
use of the Internet. The Company has in the past and may in the future make
source code for one or more of its products available to certain of its
customers and strategic partners which may increase the likelihood of
misappropriation or other misuse of the Company's software. In addition, the
laws of some foreign countries do not protect the Company's proprietary rights
to the same extent as do the laws of the United States. There can be no
 
                                       10
<PAGE>   12
 
assurance that the steps taken by the Company to protect its proprietary rights
will be adequate or that the Company's competitors will not independently
develop technologies that are substantially equivalent or superior to the
Company's technologies. The Company is not aware that any of its products,
services, trademarks or other proprietary rights infringe the proprietary rights
of third parties. However, there can be no assurance that third parties will not
assert infringement claims against the Company in the future with respect to
current or future products or services. The Company has obtained a perpetual,
worldwide license for the use of the registered trademark Credit Connection. As
the number of software products and services in the industry increases and the
functionality of these products and services further overlaps, the Company
believes that software developers may become increasingly subject to
infringement claims. Furthermore, there can be no assurance that former
employers of the Company's present and future employees will not assert claims
that such employees have improperly disclosed confidential or proprietary
information to the Company. Any such claims, with or without merit, can be time
consuming and expensive to defend, cause product and service delays or require
the Company to enter into royalty or licensing agreements. Such royalty or
licensing agreements, if required, may not be available on terms acceptable to
the Company, or at all, which could have a material adverse effect on the
Company's business, results of operations and financial condition. See
"Business -- Intellectual Property and Other Proprietary Rights."
 
     Competition; Future Price Erosion. The credit processing software and
services industry is intensely competitive and rapidly changing. The Company
believes its ability to compete depends upon many factors within and outside its
control, including the timing and market acceptance of new products and services
and enhancements developed by the Company and its competitors, including (i)
application software companies, (ii) management information systems departments
of potential customers, (iii) third party professional services organizations,
and (iv) computer services outsourcing providers which offer service
bureau-based credit processing solutions. Competitors for CreditRevue include
American Management Systems, Inc., Appro Systems, Inc., CFI ProServices, Inc.,
Fair, Isaac and Company, Inc. and Affinity Technology Group, Inc. Competitors
for Credit Connection include The Reynolds & Reynolds Company and International
Business Machines Corporation ("IBM"), which has recently announced a system for
processing automobile loans over the Internet in conjunction with The Chase
Manhattan Bank. Many of the Company's competitors are substantially larger than
the Company and have significantly greater financial, technical and marketing
resources and established, extensive direct and indirect channels of
distribution. As a result, they may be able to respond more quickly to new or
emerging technologies and changes in customer requirements, or to devote greater
resources to the development, promotion and sale of their products and services
than the Company. As is typical in the software industry, many actual or
potential customers of the Company may become competitors by developing
competitive technology internally. Due to the relatively low barriers to entry
in the software market, the Company expects additional competition from other
established and emerging companies as the credit processing software market
continues to develop and expand. The Company also expects that competition will
increase as a result of software industry consolidations. The Company's
competitors may develop or acquire products or services that provide
functionality that is similar to that produced by the Company's products and
services and such products and services may be offered at a significantly lower
price or bundled with other products and services. In addition, current and
potential competitors have established or may establish cooperative
relationships among themselves or with third parties to increase the ability of
their products to address the needs of the Company's prospective customers.
Accordingly, it is possible that new competitors or alliances among competitors
may emerge and rapidly acquire significant market share. Increased competition
is likely to result in price reductions, reduced gross margins and loss of
market share, any of which would have a material adverse effect on the Company's
business, results of operations and financial condition. There can be no
assurance that the Company will be able to compete successfully against current
or future competitors or that competitive pressures will not have a material
adverse effect on the Company's business, results of operations and financial
condition. See "Business -- Competition."
 
     Government Regulation and Uncertainties of Future Regulation. The Company's
current and prospective customers, which consist of state and federally
chartered banks, saving and loan associations, credit unions, consumer finance
companies and other consumer lenders, as well as customers in the industries
that the Company may target in the future, operate in markets that are subject
to extensive and complex federal and state regulations. While the Company is not
itself directly subject to such regulations, the Company's
 
                                       11
<PAGE>   13
 
products and services must be designed to work within the extensive and evolving
regulatory constraints in which its customers operate. These constraints include
federal and state truth-in-lending disclosure rules, state usury laws, the Equal
Credit Opportunity Act, the Fair Credit Reporting Act and the Community
Reinvestment Act. Furthermore, some consumer groups have expressed concern
regarding the privacy and security of automated credit processing, the use of
automated credit scoring tools in credit underwriting, and whether electronic
lending is a desirable technological development in light of the current level
of consumer debt. The failure by the Company's products and services to support
customers' compliance with current regulations and to address changes in
customers' regulatory environment, or to adapt to such changes in an efficient
and cost-effective manner, could have a material adverse effect on the Company's
business, results of operations and financial condition. See
"Business -- Government Regulation."
 
     Discretion as to Use of Proceeds. The primary purposes of this Offering are
to create a public market for the Company's Common Stock, to facilitate future
access to public markets and to obtain additional working capital. As of the
date of this Prospectus, the Company has no specific plans to use the net
proceeds from this Offering other than for expenses relating to the expansion of
the Company's sales, marketing, technical and customer support organizations,
capital expenditures and other general corporate and working capital purposes.
Accordingly, the Company's management will retain broad discretion as to the
allocation of the net proceeds from this Offering. Pending any such uses, the
Company plans to invest the net proceeds in investment-grade, interest-bearing
securities. See "Use of Proceeds."
 
     Control by Existing Stockholders. Upon completion of this Offering,
assuming no exercise of outstanding options, James R. DeFrancesco, the Company's
President and Chief Executive Officer, and Scott L. Freiman, the Company's
Executive Vice President, will collectively own 63.9% of the outstanding shares
of Common Stock (60.7% if the Underwriters' over-allotment option is exercised
in full). As a result, these stockholders will be able to exercise control over
matters requiring stockholder approval, including the election of directors, and
the approval of mergers, consolidations and sales of all or substantially all of
the assets of the Company. This may prevent or discourage tender offers for the
Company's Common Stock unless the terms are approved by such stockholders. See
"Principal and Selling Stockholders."
 
     Shares Eligible for Future Sale. Sales of a substantial number of shares of
Common Stock in the public market following this Offering could adversely affect
the market price of the Common Stock. Upon completion of the Offering, the
Company will have outstanding an aggregate of 7,210,100 shares of Common Stock,
assuming no exercise of the Underwriters' over-allotment option. Of these
shares, all of the shares sold in this Offering will be freely tradeable without
restriction or further registration under the Securities Act of 1933, as amended
(the "Securities Act"), unless such shares are purchased by "affiliates" of the
Company, as that term is defined in Rule 144 under the Securities Act
("Affiliates"). The remaining 4,610,100 shares of Common Stock are held by
Messrs. DeFrancesco and Freiman and are "restricted securities" as that term is
defined in Rule 144 under the Securities Act ("Restricted Shares"). Restricted
Shares may be sold in the public market only if registered or if they qualify
for an exemption from registration under Rules 144, 144(k) or 701 under the
Securities Act. As a result of contractual restrictions and subject to the
provisions of Rules 144 and 701, additional shares will be available for sale in
the public market as follows: (i) no Restricted Shares will be eligible for
immediate sale on the date of this Prospectus, (ii) 1,536,700 Restricted Shares
(plus shares of Common Stock issuable to employees pursuant to stock options
that are then vested) will be eligible for sale upon expiration of the lock-up
agreements 180 days after the date of this Prospectus, (iii) an additional
1,536,700 Restricted Shares will be eligible for sale pursuant to the terms of
the lock-up agreements 360 days after the date of this Prospectus, and (iv) the
remaining 1,536,700 Restricted Shares will be eligible for sale pursuant to the
terms of the lock-up agreements 540 days after the date of this Prospectus. The
Company intends to file a registration statement on Form S-8 following the date
of this Prospectus registering a total of 2,650,000 shares of Common Stock
subject to outstanding stock options, or reserved for issuance under the
Company's stock option plan. Shares issued after the effective date of the
registration statement on Form S-8 will be eligible for resale by non-affiliates
in the public market without limitation, subject to contractual restrictions,
and by Affiliates subject to the requirements set forth in Rule 144, except for
the holding period limitation of Rule 144. See "Management -- Stock Option
Plan," "Shares Eligible for Future Sale" and "Underwriting."
 
                                       12
<PAGE>   14
 
     No Prior Public Market for Common Stock; Possible Volatility of Stock
Price. Prior to this Offering, there has been no public market for the Common
Stock, and there can be no assurance that an active public market for the Common
Stock will develop or be sustained after the Offering. The initial public
offering price will be determined through negotiations between the Company, the
representatives of the Selling Stockholders and the Underwriters. See
"Underwriting" for a discussion of the factors to be considered in determining
the initial public offering price. The trading price of the Company's Common
Stock could be subject to significant fluctuations in response to variations in
quarterly operating results, the gain or loss of significant orders, changes in
earning estimates by analysts, announcements of technological innovations or new
products by the Company or its competitors, general conditions in the consumer
lending and software industries, credit processing software and services and
other events or factors. In addition, the stock market in general has
experienced extreme price and volume fluctuations which have affected the market
price for many companies in industries similar or related to that of the Company
and which have been unrelated to the operating performance of these companies.
These market fluctuations may adversely affect the market price of the Company's
Common Stock.
 
     Effect of Certain Charter Provisions; Antitakeover Effects of Certificate
of Incorporation, Bylaws and Delaware Law. Following the consummation of this
Offering, the Company's Board of Directors will have the authority to issue up
to 1,000,000 shares of Preferred Stock and to determine the price, rights,
preferences, privileges and restrictions, including voting rights of those
shares without any further vote or action by the stockholders. The Preferred
Stock could be issued with voting, liquidation, dividend and other rights
superior to those of the Common Stock. The rights of the holders of Common Stock
will be subject to, and may be adversely affected by the rights of the holders
of any Preferred Stock that may be issued in the future. The issuance of
Preferred Stock could have the effect of making it more difficult for a third
party to acquire a majority of the outstanding voting stock of the Company.
Further, certain provisions of the Company's Certificate of Incorporation,
including provisions that create a classified Board of Directors, and certain
provisions of the Company's Bylaws and of Delaware law could delay or make more
difficult a merger, tender offer or proxy contest involving the Company. See
"Description of Capital Stock."
 
     Immediate and Substantial Dilution. New investors participating in this
Offering will incur immediate and substantial dilution of $8.76 per share from
the initial public offering price. To the extent outstanding options to purchase
the Common Stock are exercised, there will be further dilution. See "Dilution"
and "Management's Discussion and Analysis of Financial Condition and Results of
Operations -- Liquidity and Capital Resources."
 
     Absence of Dividends. The Company has never paid or declared any cash
dividends and does not anticipate paying any cash dividends in the foreseeable
future. The Company currently intends to retain any future earnings for use in
its business. In addition, the Company's bank line of credit prohibits the
payment of cash dividends without the bank's prior written consent. See
"Dividend Policy."
 
                                       13
<PAGE>   15
 
                                USE OF PROCEEDS
 
     The net proceeds to the Company from the sale of the 2,200,000 shares of
the Common Stock offered by the Company hereby are estimated to be approximately
$23.7 million ($28.0 million if the Underwriters' over-allotment option is
exercised in full) after deducting underwriting discounts and commissions and
estimated offering expenses payable by the Company and assuming an initial
public offering price of $12.00 per share. The primary purposes of this Offering
are to create a public market for the Common Stock, to facilitate future access
by the Company to public markets and obtain additional working capital. The
Company will not receive any proceeds from the sale of the shares of the Common
Stock by the Selling Stockholders.
 
     The Company expects to use the net proceeds for the expansion of the
Company's sales, marketing, technical and customer support organizations,
capital expenditures (including purchases of test and development hardware and
installation of redundant systems) and other general corporate and working
capital purposes. The amounts actually expended by the Company will vary
significantly depending upon a number of factors, including future revenue
growth and the amount of cash generated by the Company's operations. See
"Management's Discussion and Analysis of Financial Condition and Results of
Operations -- Liquidity and Capital Resources." Furthermore, the Company expects
from time to time to evaluate the acquisition of products, businesses and
technologies which complement the Company's business, for which a portion of the
net proceeds may be used. Currently, however, the Company does not have any
understandings, commitments or agreements and is not in any negotiations with
respect to any such acquisitions. Pending such uses, the Company intends to
invest the net proceeds in United States government securities and in
short-term, interest-bearing investment grade securities. In addition, the
Company will receive proceeds of $500,000 from the exercise of options to
purchase 100,000 shares of Common Stock by certain Selling Stockholders
immediately prior to the consumption of the Offering.
 
                                DIVIDEND POLICY
 
     The Company has been a Subchapter S Corporation for federal and state
income tax purposes since its inception in 1987. As a result, the net income of
the Company for federal and state income tax purposes was reported by, and taxed
directly to, the Company's stockholders. The Company made distributions to its
stockholders of $105,000 in 1994 and $52,500 in 1995 to fund stockholder tax
liabilities resulting from the Company's status as an S Corporation. The Company
currently intends to retain its earnings following the Offering for use in its
business. Consequently, the Company currently does not anticipate paying any
cash dividends in the foreseeable future. In addition, the Company's bank line
of credit prohibits the payment of cash dividends without the bank's prior
written consent.
 
                                       14
<PAGE>   16
 
                                 CAPITALIZATION
 
     The following table sets forth as of June 30, 1996 (i) the actual
capitalization of the Company, (ii) the pro forma capitalization of the Company
after giving effect to the termination of the Company's S Corporation status and
(iii) the capitalization of the Company as adjusted to give effect to the sale
of the shares of Common Stock offered by the Company hereby at an assumed
initial public offering price of $12.00 per share, the application of the
estimated net proceeds to the Company therefrom as described under "Use of
Proceeds," and the receipt of $500,000 from certain Selling Stockholders in
connection with the exercise of options to purchase 100,000 shares immediately
prior to the consummation of the Offering. This information is qualified in its
entirety by, and should be read in conjunction with, the consolidated financial
statements of the Company, and related notes thereto, appearing elsewhere in
this Prospectus.
 
<TABLE>
<CAPTION>
                                                                      AT JUNE 30, 1996
                                                            -------------------------------------
                                                             ACTUAL      PRO FORMA    AS ADJUSTED
                                                            ---------    ---------    -----------
<S>                                                         <C>          <C>          <C>
Current portion of long-term debt and capital lease
  obligations............................................   $ 225,879    $ 225,879    $   225,879
                                                            ==========   ==========    ==========
Stockholder loans, long-term debt and capital lease
  obligations, less current portion......................   $ 512,373    $ 512,373    $   512,373
STOCKHOLDERS' EQUITY (DEFICIT):
Common stock, par value $0.01:
  10,000,000 shares authorized; 4,910,100 shares
  outstanding, actual and pro forma; 7,210,100 shares
  outstanding, as adjusted(1)(2).........................      49,101       49,101         72,101
Additional paid-in capital...............................          --           --         24,129
Accumulated (deficit)....................................    (753,319)    (681,587)      (681,587)
                                                            ----------   ----------    ----------
     Total stockholders' equity (deficit)................    (704,218)    (632,486)    23,519,514
                                                            ----------   ----------    ----------
          Total capitalization...........................   $(191,845)   $(120,113)   $24,031,887
                                                            ==========   ==========    ==========
</TABLE>
 
- ---------------
(1) Excludes 390,000 of Common Stock subject to the Underwriters' over-allotment
    option granted by the Company.
 
(2) Excludes (i) an aggregate of 2,289,900 shares of Common Stock issuable upon
    exercise of stock options at a weighted-average exercise price of $5.05 per
    share, of which options to purchase 542,234 shares of Common Stock will be
    exercisable after the offering, and (ii) 360,100 additional shares of Common
    Stock reserved for future issuance under the Company's stock option plan. At
    June 30, 1996, an aggregate of 2,362,540 shares of Common Stock were
    issuable upon exercise of stock options, of which options to purchase
    100,000 shares will be exercised by certain Selling Stockholders immediately
    prior to the consummation of the Offering. See "Management -- Stock Option
    Plan."
 
                                       15
<PAGE>   17
 
                                    DILUTION
 
     The net tangible book value (deficit) of the Company as of June 30, 1996
was $(860,215), or $(.17) per share of Common Stock. Net tangible book value
(deficit) per share of Common Stock is determined by dividing the Company's
tangible net worth (deficit) by the number of shares of Common Stock
outstanding. The pro forma net tangible book value (deficit), after giving
effect to the net deferred income tax asset recorded as a result of the
termination of the Company's S Corporation status, would be a deficit of
$(788,483) or $(.16) per share. After giving effect to the sale by the Company
of 2,200,000 shares of Common Stock in this Offering (at an assumed initial
public offering price of $12.00 per share), the application of the estimated net
proceeds therefrom, and the receipt of $500,000 from certain Selling
Stockholders in connection with the exercise of options to purchase 100,000
shares immediately prior to the consummation of the Offering, the pro forma net
tangible book value of the Company as of June 30, 1996 would have been
$22,363,517 or $3.24 per share. This represents an immediate increase in pro
forma net tangible book value of $3.40 per share to existing stockholders and an
immediate dilution in pro forma net tangible book value of $8.76 per share to
new investors purchasing shares of Common Stock in the Offering. The following
table illustrates the per share dilution:
 
<TABLE>
        <S>                                                            <C>      <C>
        Assumed initial public offering price per share of Common
          Stock......................................................           $12.00
          Net tangible book value (deficit) per share at June 30,
             1996....................................................   (0.17)
          Pro forma adjustments (see above)..........................    0.01
                                                                       ------
        Pro forma net tangible book value (deficit) per share as of
          June 30, 1996..............................................   (0.16)
        Increase in net tangible book value (deficit) per share of
          Common Stock attributable to new investors.................    3.40
                                                                       ------
        Pro forma net tangible book value per share of Common Stock
          after the Offering.........................................             3.24
                                                                                ------
        Dilution per share to new investors..........................           $ 8.76
                                                                                ======
</TABLE>
 
     The following table summarizes, on a pro forma basis as of June 30, 1996,
the differences between existing stockholders and the new investors with respect
to the number of shares of Common Stock purchased from the Company, the total
consideration paid to the Company and the average price per share paid:
 
<TABLE>
<CAPTION>
                                           SHARES PURCHASED          TOTAL CONSIDERATION        AVERAGE
                                         ---------------------     -----------------------     PRICE PER
                                          NUMBER       PERCENT       AMOUNT        PERCENT       SHARE
                                         ---------     -------     -----------     -------     ---------
<S>                                      <C>           <C>         <C>             <C>         <C>
Existing stockholders(1)...............  4,910,100       69.1%     $     2,500       --         $  0.00
New investors(1)(2)....................  2,200,000       30.9%      26,400,000      100.0%        12.00
                                         ----------    ------      -----------     ------
          Total........................  7,110,100      100.0%     $26,402,500      100.0%
                                         ==========    ======      ===========     ======
</TABLE>
 
- ---------------
(1) Sales by Selling Stockholders in this Offering will reduce the number of
    shares held by existing stockholders to 4,610,100 or 63.9% of the total
    number of shares of Common Stock outstanding after this Offering (60.6% if
    the Underwriters' over-allotment option is exercised in full), and will
    increase the number of shares held by new investors to 2,600,000 or 36.1% of
    the total number of shares of Common Stock outstanding after the Offering
    (34.2% if the Underwriters' over-allotment option is exercised in full). See
    "Principal and Selling Stockholders."
 
(2) Excludes 100,000 shares of Common Stock sold by certain Selling Stockholders
    in the Offering. These shares will be acquired by the certain Selling
    Stockholders immediately prior to the consummation of the Offering through
    the exercise of stock options that provides $500,000 of cash proceeds to the
    Company.
 
     The foregoing tables exclude (i) an aggregate of 2,289,900 shares of Common
Stock issuable upon exercise of stock options at a weighted-average exercise
price of $5.05 per share, of which options to purchase 542,234 shares of Common
Stock will be exercisable after the Offering, and (ii) 360,100 additional shares
of Common Stock reserved for future issuance under the Company's stock option
plan. At June 30, 1996, an aggregate of 2,362,540 shares of Common Stock were
issuable upon exercise of stock options, which 100,000 shares will be exercised
by Selling Stockholders in connection with the Offering. See
"Management -- Stock Option Plan." To the extent outstanding options are
exercised, there will be further dilution to new investors.
 
                                       16
<PAGE>   18
 
                      SELECTED CONSOLIDATED FINANCIAL DATA
 
    The consolidated statement of operations data set forth below for the fiscal
years ended December 31, 1993, 1994 and 1995 and the consolidated balance sheet
data at December 31, 1993, 1994 and 1995 are derived from, and should be read in
conjunction with, the audited consolidated financial statements of the Company,
and the notes thereto, which are included elsewhere in this Prospectus. The
consolidated statements of operations data for the fiscal years ended December
31, 1991 and 1992 and the consolidated balance sheet data at December 31, 1991
and 1992 are derived from unaudited consolidated financial statements of the
Company not included herein. The selected financial data at June 30, 1995 and
1996 and for the six months ended June 30, 1995 and 1996 are derived from
unaudited consolidated financial statements included elsewhere in this
Prospectus. The unaudited consolidated financial statements include all
adjustments (consisting only of normal recurring adjustments and accruals) that
in the opinion of management are necessary for a fair presentation of the
financial information set forth therein. Operating results for the six months
ended June 30, 1996 are not necessarily indicative of the results that may be
expected for the fiscal year ending December 31, 1996. The selected financial
data set forth below are qualified in their entirety by, and should be read in
conjunction with, the consolidated financial statements, the related notes
thereto and "Management's Discussion and Analysis of Financial Condition and
Results of Operations" included elsewhere in this Prospectus.
 
<TABLE>
<CAPTION>
                                                        YEAR ENDED DECEMBER 31,                             SIX MONTHS ENDED
                                  -------------------------------------------------------------------           JUNE 30,
                                                   1992          1993          1994          1995       -------------------------
                                                -----------   -----------   -----------   -----------      1995          1996
                                                (UNAUDITED)                                             -----------   -----------
                                     1991                                                               (UNAUDITED)   (UNAUDITED)
                                  -----------
                                  (UNAUDITED)
<S>                               <C>           <C>           <C>           <C>           <C>           <C>           <C>
STATEMENT OF OPERATIONS DATA:
REVENUES
License and software development
  fees........................... $ 1,274,659   $ 1,781,619   $ 2,911,539   $ 2,934,450   $ 7,207,581   $ 2,950,527   $ 4,009,981
Maintenance fees.................     131,548       157,371       375,510       700,861     1,170,447       473,493       851,011
Computer hardware sales..........      65,161         9,851        81,019       316,145     1,853,424       681,492       409,462
                                  -----------   -----------   -----------   -----------   -----------   -----------   -----------
                                    1,471,368     1,948,841     3,368,068     3,951,456    10,231,452     4,105,512     5,270,454
COSTS AND EXPENSES
Cost of license and software
  development fees...............     572,180       819,929       785,622     1,482,036     3,559,798     1,207,122     2,348,080
Cost of maintenance fees.........          --        32,347        40,776       151,346       280,176       144,223       208,584
Cost of computer hardware
  sales..........................       8,777         1,509        77,979       315,262     1,500,816       425,390       371,211
Selling, general and
  administrative expenses........     900,446     1,379,929     2,234,816     2,244,031     3,966,265     1,817,453     2,380,299
Research and development.........          --            --       131,203       167,152       165,366        34,213       181,348
                                  -----------   -----------   -----------   -----------   -----------   -----------   -----------
                                    1,481,403     2,233,744     3,270,396     4,359,827     9,472,421     3,628,400     5,489,522
Income (loss) from operations....     (10,035)     (284,903)       97,672      (408,371)      759,031       477,112      (219,068)
OTHER INCOME (EXPENSE)
Interest expense.................    (205,653)      (80,034)      (32,774)      (41,310)     (105,849)      (51,824)      (60,547)
Minority interest share of
  loss...........................     115,451       181,676            --            --            --            --            --
Amortization of excess of
  assigned value of identifiable
  assets over cost of an acquired
  interest.......................          --            --       253,959       304,750       304,750       152,375       152,375
                                  -----------   -----------   -----------   -----------   -----------   -----------   -----------
                                      (90,202)      101,642       221,185       263,440       198,901       100,551        91,828
                                  -----------   -----------   -----------   -----------   -----------   -----------   -----------
Net income (loss)................ $  (100,237)  $  (183,261)  $   318,857   $  (144,931)  $   957,932   $   577,663   $  (127,240)
                                  ===========   ===========   ===========   ===========   ===========   ===========   ===========
Pro forma data (unaudited):
  Historical income (loss).......                                                         $   957,932                 $  (127,240)
  Pro forma income tax expense
    (benefit)....................                                                             220,618                    (105,773)
                                                                                          -----------                 -----------
  Pro forma net income (loss)....                                                         $   737,314                 $   (21,467)
                                                                                          ===========                 ===========
  Pro forma net income (loss) per
    share........................                                                         $       .12                 $        --
                                                                                          ===========                 ===========
  Shares used in pro forma net
    income (loss) per share
    calculations.................                                                           6,293,720                   6,293,720
</TABLE>
 
<TABLE>
<CAPTION>
                                                             DECEMBER 31,
                                  -------------------------------------------------------------------
                                                                 1993          1994          1995
                                                              -----------   -----------   -----------           JUNE 30,
                                                                                                        -------------------------
                                     1991          1992                                                    1996          1996
                                  -----------   -----------                                             -----------   -----------
                                  (UNAUDITED)   (UNAUDITED)                                               ACTUAL       PRO FORMA
                                                                                                        -----------   -----------
                                                                                                        (UNAUDITED)   (UNAUDITED)
<S>                               <C>           <C>           <C>           <C>           <C>           <C>           <C>
BALANCE SHEET DATA:
Cash and cash equivalents........ $    46,516   $   253,092   $   108,554   $    75,840   $   120,255   $     1,918   $     1,918
Working capital deficiency.......     (15,508)     (230,537)     (246,748)   (1,073,896)   (1,181,894)   (1,718,626)   (1,314,892)
Total assets.....................     898,320       637,678       797,465     1,581,751     4,035,323     3,870,121     4,273,855
Long term debt, capital lease
  obligations and stockholder
  loans, less current portion....     649,231       778,710       237,288       416,136       623,304       512,373       512,373
Stockholders' equity (deficit)...  (1,389,753)   (1,551,336)   (1,232,479)   (1,482,410)     (576,978)     (704,218)     (632,486)
</TABLE>
 
                                       17
<PAGE>   19
 
               MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
                      CONDITION AND RESULTS OF OPERATIONS
 
     This Prospectus contains forward-looking statements relating to future
events or the future financial performance of the Company. Prospective investors
are cautioned that such statements are only predictions and that events or
results may differ materially. In evaluating such statements, prospective
investors should specifically consider the various factors identified in this
Prospectus, including the matters set forth under the caption "Risk Factors,"
which could cause actual results to differ materially from those indicated by
such forward-looking statements.
 
OVERVIEW
 
     The Company was incorporated in 1987 to commercialize an automated credit
processing system developed by James R. DeFrancesco, the Company's President and
Chief Executive Officer, and Scott L. Freiman, the Company's Executive Vice
President, while they were employed by American Financial Corporation ("AFC") an
automobile finance servicing company owned by Mr. DeFrancesco. AFC was acquired
in October 1987 by Perpetual Savings Bank, FSB. Mr. DeFrancesco and Mr. Freiman
retained ownership of AFC's credit processing software which formed the basis
for CreditRevue. CreditRevue was initially released in 1988. Since its initial
release, the Company has continually enhanced CreditRevue in response to the
needs of its customers. Credit Connection became commercially available in July
1996. Fees from licenses of CreditRevue and related maintenance fees and resales
of third-party computer hardware and software associated with installations of
CreditRevue accounted for all of the Company's revenue through June 30, 1996.
See "Risk Factors -- Dependence on CreditRevue Product Line."
 
     License fees for CreditRevue are recognized based on a
percentage-of-completion method, measured generally on a cost-incurred basis.
The Company typically charges a nonrefundable fee of 25% of the preliminary
estimate of the total license fee to develop an analysis of the customer's
credit operations and a plan for the configuration and implementation of
CreditRevue according to the customer's requirements. Costs consist primarily of
direct labor and temporary contract labor. Contracts in progress are reviewed
periodically, and revenues and earnings are adjusted based on revisions in
contract value and estimated time to completion. For a description of certain
risks associated with the lengthy implementation time associated with
installations of CreditRevue, see "Risk Factors -- Lengthy Sales and
Implementation Cycle." The Company recognizes revenue for maintenance fees pro
rata over the term of the related agreement, which is generally one year.
Maintenance fees received in advance of revenue recognition are included in
deferred maintenance fees. In addition, as a convenience to its customers, the
Company offers third-party computer hardware through various reseller
arrangements. However, third-party hardware sales are not a focus of the
Company's overall marketing strategy. Revenues from resales of third-party
computer hardware are recognized at the time of shipment.
 
     Certain of the Company's products and services, including Credit Connection
and CreditRevue Service Bureau, are, or will be, charged on a per transaction
basis. As a result, the Company anticipates that transaction-based revenue will
be an increasing proportion of the Company's revenue. The Company's sales and
marketing efforts will no longer be exclusively targeted at generating
license-based revenue but will be increasingly focused on generating
transaction-based revenue from prospective customers. The Company's anticipated
future growth is based, in large part, on the success of these products and
services and the transition to a transaction-based revenue stream. Accordingly,
the failure by the Company to generate demand for Credit Connection or
CreditRevue Service Bureau or the occurrence of any significant technological
problems or the failure of the Company to successfully manage the transition to
a transaction-based revenue stream would have a material adverse effect on the
Company's business, results of operations and financial condition. See "Risk
Factors -- Market Acceptance of Credit Connection; Transition to
Transaction-Based Revenue."
 
     Since 1987, the Company has continually invested in the development and
introduction of new products, services and enhancements to its software.
Research and development expenditures are expensed as incurred. Certain software
development costs are capitalized subsequent to the establishment of
technological feasibility
 
                                       18
<PAGE>   20
 
in accordance with Statement of Financial Accounting Standards No. 86,
Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise
Marketed. Based on the Company's current research and development process,
technological feasibility is established upon completion of a working model. The
Company intends to continue to expend substantial resources on developing new
products and services and enhancements to its software to incorporate
technological developments and satisfy evolving customer needs.
 
     The Company intends to hire a significant number of additional sales
personnel in the future to help the Company expand its market presence.
Competition for such personnel is intense, and there can be no assurance that
the Company can retain its existing sales personnel or that it can attract,
assimilate or retain additional highly qualified sales persons in the future. If
the Company is unable to hire such personnel on a timely basis, the Company's
business, results of operations and financial condition could be materially and
adversely affected.
 
     The Company operates as a Subchapter S Corporation and, therefore, does not
accrue federal corporate taxes on its earnings. Upon consummation of the
Offering, the Company's Subchapter S Corporation status will terminate and the
Company will be subject to federal and state income tax at the corporate level.
See Note 2 to the Consolidated Financial Statements included elsewhere in this
Prospectus.
 
RESULTS OF OPERATIONS
 
     The following table sets forth certain operating data as a percentage of
total revenues for the periods indicated (subtotals not adjusted for rounding):
 
<TABLE>
<CAPTION>
                                                                                         SIX MONTHS
                                                             YEARS ENDED DECEMBER          ENDED
                                                                      31,                 JUNE 30,
                                                            -----------------------    --------------
                                                            1993     1994     1995     1995     1996
                                                            -----    -----    -----    -----    -----
<S>                                                         <C>      <C>      <C>      <C>      <C>
PERCENTAGES OF TOTAL REVENUES:
Revenues:
     License and software development fees...............    86.5%    74.3%    70.5%    71.9%    76.1%
     Maintenance fees....................................    11.1     17.7     11.4     11.5     16.1
     Computer hardware sales.............................     2.4      8.0     18.1     16.6      7.8
                                                            -----    -----    -----    -----    -----
                                                            100.0    100.0    100.0    100.0    100.0
                                                            -----    -----    -----    -----    -----
Costs and Expenses:
     Cost of license and software development fees.......    23.3     37.5     34.8     29.4     44.6
     Cost of maintenance fees............................     1.2      3.8      2.7      3.6      4.0
     Cost of computer hardware sales.....................     2.3      8.0     14.7     10.3      7.0
                                                            -----    -----    -----    -----    -----
     Selling, general and administrative expenses........    66.4     56.8     38.8     44.3     45.2
     Research and development............................     3.9      4.2      1.6      0.8      3.4
                                                            -----    -----    -----    -----    -----
                                                             97.1    110.3     92.6     88.4    104.2
Income (loss) from operations............................     2.9    (10.3)     7.4     11.6     (4.2)
Other income (expense):
     Interest expense....................................    (1.0)    (1.0)    (1.0)    (1.3)    (1.1)
     Amortization of excess of assigned value of
       identifiable assets over the cost of an acquired
       interest..........................................     7.6      7.6      3.0      3.8      2.9
                                                            -----    -----    -----    -----    -----
                                                              6.6      6.6      2.0      2.5      1.8
                                                            -----    -----    -----    -----    -----
Net income (loss)........................................     9.5%    (3.7)%    9.4%    14.1%    (2.4)%
                                                            =====    =====    =====    =====    =====
Pro forma data (unaudited):
  Historical income (loss)...............................                       9.4%             (2.4)%
  Pro forma income tax expense (benefit).................                       2.2              (2.0)
                                                                              -----             -----
  Pro forma net income (loss)............................                       7.2%             (0.4)%
                                                                              =====             =====
</TABLE>
 
     Total Revenues.  Total revenues increased 28.4% from $4.1 million in the
six months ended June 30, 1995 to $5.3 million in the six months ended June 30,
1996. Total revenues increased 17.3% from $3.4 million in 1993 to $4.0 million
in 1994 and 158.9% to $10.2 million in 1995. The Company's revenues are derived
from three sources: license and software development fees, maintenance fees and
computer hardware sales. The Company's 10 largest customers accounted for 77.3%
and 75.5% of total revenues in 1995 and the first six months of 1996,
respectively. One of the Company's customers accounted for 11.6% of total
revenues in the
 
                                       19
<PAGE>   21
 
first six months of 1996. Two of the Company's customers accounted for 19.8% and
12.9% of total revenues, respectively, in 1995. Four of the Company's customers
accounted for 17.4%, 15.9%, 12.4% and 10.2% of total revenues, respectively, in
1994. Six of the Company's customers accounted for 18.3%, 15.9%, 13.0%, 11.8%,
11.1% and 11.0% of total revenues, respectively, in 1993.
 
     License and Software Development Fees.  CreditRevue accounted for all of
the Company's license and software development fee revenue through June 30,
1996. License and software development fees increased 35.9% from $3.0 million in
the six months ended June 30, 1995 to $4.0 million in the six months ended June
30, 1996. License and software development fees remained constant at $2.9
million in 1993 and 1994 and increased 145.6% to $7.2 million in 1995. The
increases during these periods resulted from increased market acceptance of
CreditRevue.
 
     Maintenance Fees.  Maintenance fees include fees from software maintenance
agreements. Maintenance fees increased by 79.7% from $0.5 million in the six
months ended June 30, 1995 to $0.9 million in the six months ended June 30,
1996. Maintenance fees increased 86.6% from $0.4 million in 1993 to $0.7 million
in 1994 and 67.0% to $1.2 million in 1995. The growth in these revenues during
the periods presented was the result of increased maintenance fees associated
with the increased number of licenses of CreditRevue outstanding during such
periods.
 
     Computer Hardware Sales.  Computer hardware sales revenue decreased 39.9%
from $0.7 million in the six months ended June 30, 1995 to $0.4 million in the
six months ended June 30, 1996. Computer hardware sales revenue increased 290.2%
from $0.1 million in 1993 to $0.3 million in 1994 and 486.3% to $1.9 million in
1995. Computer hardware sales revenue consists of revenues received from resales
of third-party hardware in connection with the license and installation of the
Company's software. The increase in such revenues in 1993, 1994 and 1995
reflects the increase in licenses and installations of the Company's CreditRevue
software. The decrease in such revenues in the six months ended June 30, 1996
represents decreased consumer demand for purchasing third-party hardware from
the Company and the decreased per unit sales price of computer hardware due to
technological advances in the computer hardware industry.
 
     Cost of License and Software Development Fees.  Cost of license and
software development fees consist primarily of salaries and benefits for
in-house programmers and the cost of temporary contract labor. Cost of license
and software development fees increased by 94.5% from $1.2 million in the six
months ended June 30, 1995 to $2.3 million in the six months ended June 30,
1996. Cost of license and software development fees increased by 88.6% from $0.8
million in 1993 to $1.5 million in 1994 and 140.2% to $3.6 million in 1995. As a
percentage of license fee and software development revenue, cost of license and
software development fees were 27.0%, 50.5%, 49.4%, 40.9% and 58.6% in 1993,
1994, 1995 and the six months ended June 30, 1995 and 1996, respectively. The
variability of the cost of license and software fees as a percentage of license
and software development fees between 1993 and 1995 is primarily related to
higher hourly labor costs associated with temporary contractors during periods
in which the Company experienced increased demand for its products. In late 1995
and into 1996, the Company increased internal staffing levels commensurate with
the expected growth in revenues. These increased staffing levels are expected to
reduce the dependency on temporary contractors upon the completion of their
training in the Company's proprietary products and technology, resulting in a
corresponding increase in the margins related to these revenues. Total labor
costs as a percentage of revenue are also expected to decrease as the Company
and its customers move to a greater level of product standardization.
 
     Costs of Maintenance Fees.  Cost of maintenance fees consists primarily of
personnel and related costs for customer maintenance and support. Cost of
maintenance fees increased from $0.1 million in the six months ended June 30,
1995 to $0.2 million in the six months ended June 30, 1996. Cost of maintenance
fees increased from $0.1 million in 1993 to $0.2 million in 1994 to $0.3 million
in 1995. As a percentage of maintenance fee revenue, cost of maintenance fees
were 10.9%, 21.6%, 23.9%, 30.5% and 24.5% in 1993, 1994, 1995 and the six months
ended June 30, 1995 and 1996, respectively. The dollar increase in the cost of
maintenance fees reflects the growth in license fees for CreditRevue during the
periods presented and the
 
                                       20
<PAGE>   22
 
resultant increase in the number of installations. The increase in the
percentage of cost of maintenance fees to maintenance fee revenue in the six
months ended June 30, 1996 resulted from an increase in salaries and personnel
costs due to the full period effect of related employees hired during the six
months ended June 30, 1995.
 
     Cost of Computer Hardware Sales.  Cost of computer hardware sales consists
primarily of the Company's cost of hardware resold to the Company's customers
that are licensing CreditRevue. Cost of computer hardware sales decreased by 13%
from $0.4 million in the six months ended June 30, 1995 to $0.4 million in the
six months ended June 30, 1996. Cost of computer hardware sales increased from
$0.1 million in 1993 to $0.3 million in 1994 and to $1.5 million in 1995. As a
percentage of computer hardware sales revenue, cost of computer hardware sales
was 96.2%, 99.7%, 81.0%, 62.4% and 90.7% in 1993, 1994, 1995 and the six months
ended June 30, 1995 and 1996, respectively. The dollar decrease in the cost of
computer hardware sales reflects the decrease in computer hardware sales during
the periods presented.
 
     Selling, General and Administrative Expenses.  Selling, general and
administrative expenses increased 31.0% from $1.8 million in the six months
ended June 30, 1995 to $2.4 million in the six months ended June 30, 1996.
Selling, general and administrative expenses remained relatively constant at
$2.2 million in 1993 and 1994 and increased 76.7% to $4.0 million in 1995.
Selling, general and administrative expenses includes (i) salaries, commissions
and bonuses paid to sales and marketing personnel, as well as travel and
promotional expenses, and (ii) salaries of administrative, executive and
financial personnel, and (iii) outside professional fees. The increase in these
expenses is attributable to several factors. The increase in such expenses was a
result of an increase in sales and marketing staff. In addition, such expenses
increased due to an increase in administrative staff and expenses associated
with the growth of the Company and an increase in legal fees associated with the
protection of the Company's proprietary intellectual property.
 
     Amortization of Assigned Value Over Cost of an Acquired Interest.  From
September 1988 through March 1993, the Company was the sole general partner of a
limited partnership. In March 1993, the Company purchased the other partner's
limited partnership interest for $0.2 million. The acquisition was accounted for
as an acquisition of a minority interest using the purchase method of
accounting. The assigned value of the identifiable net assets acquired over the
cost of the acquired interest was $1.2 million. This amount is being amortized
into income using the straight-line method over four years.
 
     Interest Expense.  Interest expense was $0.1 million in the six months
ended June 30, 1995 and $0.1 million in the six months ended June 30, 1996.
Interest expense was $32,774, $41,310 and $0.1 million in 1993, 1994 and 1995,
respectively. The increase in interest expense over such periods resulted from
increased borrowings under the Company's line of credit.
 
PRO FORMA ADJUSTMENTS FOR INCOME TAXES
 
     From its inception in 1987, the Company has been treated for income tax
purposes as a corporation subject to federal and state taxation under Subchapter
S of the Internal Revenue Code of 1986, as amended (the "Code") and comparable
state laws. As a result, for federal and state income tax purposes, the
Company's earnings have been taxed directly to the Company's stockholders. The
pro forma adjustments for income taxes were calculated as if the Company were
subject to tax under the federal and state income tax laws in effect for the
respective periods using the criteria established under Statement of Financial
Accounting Standards No. 109, "Accounting for Income Taxes." See Note 2 to
"Notes to Consolidated Financial Statements," included elsewhere in this
Prospectus.
 
                                       21
<PAGE>   23
 
QUARTERLY INFORMATION
 
     The following tables set forth certain unaudited quarterly consolidated
financial information for each of the four quarters in 1995 and for each of the
two quarters in the six months ended June 30, 1996. The Company believes that
this information has been presented on the same basis as the audited
consolidated financial statements appearing elsewhere in this Prospectus and all
necessary adjustments (consisting only of normal recurring adjustments) have
been included in the amounts stated below to present fairly the unaudited
quarterly results when read in conjunction with the audited consolidated
financial statements of the Company and related notes thereto included elsewhere
in this Prospectus. The operating results for any quarter are not necessarily
indicative of the operating results for any future period.
 
<TABLE>
<CAPTION>
                                                                 THREE MONTHS ENDED
                                -------------------------------------------------------------------------------------
                                MARCH 31,      JUNE 30,     SEPTEMBER 30,    DECEMBER 31,    MARCH 31,      JUNE 30,
                                   1995          1995           1995             1995           1996          1996
                                ----------    ----------    -------------    ------------    ----------    ----------
<S>                             <C>           <C>           <C>              <C>             <C>           <C>
Revenues
    License and software
      development fees.......   $1,187,692    $1,762,835     $ 1,851,879      $2,405,175     $1,776,593    $2,233,388
    Maintenance fees.........      221,908       251,585         400,583         296,371        418,237       432,774
    Hardware sales...........      288,971       392,521         395,233         776,699        404,388         5,074
                                ----------    ----------      ----------      ----------     ----------    ----------
         Total                   1,698,571     2,406,941       2,647,695       3,478,245      2,599,218     2,671,236
                                ----------    ----------      ----------      ----------     ----------    ----------
Costs and Expenses
    Cost of license and
      software development
      fees...................      755,404       451,718         957,785       1,394,891      1,071,257     1,276,823
    Cost of maintenance
      fees...................       74,176        70,046          70,924          65,030        110,591        97,993
    Cost of hardware sales...      181,292       244,098         317,564         757,862        336,025        35,186
    Selling, general and
      administrative.........      542,633     1,274,820         957,169       1,191,643      1,353,402     1,026,897
    Research and
      development............       20,160        14,053          58,336          72,817         90,667        90,681
                                ----------    ----------      ----------      ----------     ----------    ----------
                                 1,573,665     2,054,735       2,361,778       3,482,243      2,961,942     2,527,580
                                ----------    ----------      ----------      ----------     ----------    ----------
Income (loss) from
  operations.................      124,906       352,206         285,917          (3,998)      (362,724)      143,656
Other income (expense)
    Interest expense.........      (20,810)      (31,014)        (31,206)        (22,819)       (31,147)      (29,400)
    Amortization of excess of
      assigned value of
      identifiable assets
      over cost of an acquired
      interest...............       76,188        76,187          76,188          76,187         76,187        76,188
                                ----------    ----------      ----------      ----------     ----------    ----------
                                    55,378        45,173          44,982          53,368         45,040        46,788
                                ----------    ----------      ----------      ----------     ----------    ----------
Net income (loss)............   $  180,284    $  397,379     $   330,899      $  (50,632)    $ (317,684)   $  190,444
                                ==========    ==========      ==========      ==========     ==========    ==========
Pro forma data (unaudited):
  Historical income (loss)...   $  180,284    $  397,379     $   330,899      $   49,370     $ (317,684)   $  190,444
  Pro forma income tax
    expense (benefit)........       41,465        91,397          99,400          11,355       (263,678)      157,905
                                ----------    ----------      ----------      ----------     ----------    ----------
  Pro forma net income
    (loss)...................   $  138,819    $  305,982     $   231,499      $   38,015     $  (54,006)   $   32,539
                                ==========    ==========      ==========      ==========     ==========    ==========
</TABLE>
 
     Prior growth rates in the Company's revenue and net income should not be
considered indicative of future results of operations. Future results of
operations will depend upon many factors, including market acceptance of new
services, including the Company's Credit Connection and CreditRevue Service
Bureau, the demand for the Company's products and services, the successful
transition from predominantly license fee-based revenue to predominantly
transaction fee-based revenue, the timing of new product and service
introductions and software enhancements by the Company or its competitors, the
level of product, service and price competition, the length of the Company's
sales cycle, the size and timing of individual transactions, the delay or
deferral of customer implementations, the Company's success in expanding its
customer support organization, direct sales force and indirect distribution
channels, the nature and timing of significant marketing programs, the mix of
products and services sold, the timing of new hires, the ability of the Company
to develop and market new products and services and control costs, competitive
conditions in the industry and general economic conditions. In addition, the
decision to implement the Company's products or services typically involves a
 
                                       22
<PAGE>   24
 
significant commitment of customer resources and is subject to the budget cycles
of the Company's customers. Licenses of CreditRevue generally reflect a
relatively high amount of revenue per order. The loss or delay of individual
orders, therefore, would have a significant impact on the Company's revenue and
quarterly results of operations. The timing of revenue is difficult to predict
because of the length and variability of the Company's sales cycle, which has
ranged to date from two to 18 months from initial customer contact to the
execution of a license agreement. In addition, since a substantial portion of
the Company's revenue is recognized on a percentage-of-completion basis, the
timing of revenue recognition for its licenses may be materially and adversely
affected by delays or deferrals of customer implementations. Such delays or
deferrals may also increase expenses associated with such implementations which
would materially and adversely affect related operating margins. The Company's
operating expenses are based in part on planned product and service
introductions and anticipated revenue trends and, because a high percentage of
these expenses are relatively fixed, a delay in the recognition of revenue from
a limited number of transactions could cause significant variations in operating
results from quarter-to-quarter and could result in operating losses. To the
extent such expenses precede, or are not subsequently followed by, increased
revenues, the Company's results of operations would be materially and adversely
affected. As a result of these and other factors, revenues for any quarter are
subject to significant variation, and the Company believes that period-to-period
comparisons of its results of operations are not necessarily meaningful and
should not be relied upon as indications of future performance. There can be no
assurance that the Company will be profitable in any future quarter or that such
fluctuations in results of operations will not result in volatility in the price
of the Company's Common Stock. Due to all of the foregoing factors, it is likely
that in some future quarter of the Company's results of operations will be below
the expectations of public market analysts and investors. In such event, the
market price of the Company's Common Stock will be materially and adversely
affected. See "Risk Factors -- Uncertainty of Future Results of Operations;
Fluctuations in Quarterly Results of Operations."
 
LIQUIDITY AND CAPITAL RESOURCES
 
     The Company has historically funded its working capital needs and
investments in property and equipment from net cash flows from operations.
During the year ended December 31, 1995 and the six months ended June 30, 1996,
the Company generated net cash from operating activities of $0.8 million and
$0.6 million, respectively. Despite these positive net cash flows from operating
activities, the Company reported a working capital deficiency of $1.2 million
and $1.8 million at December 31, 1995 and June 30, 1996. This working capital
deficiency is primarily caused by the deferral of certain billings on contracts
to develop software and related maintenance contracts for financial reporting
purposes. Net deferred revenue at December 31, 1995 and June 30, 1996 was $0.9
million and $2.1 million, respectively.
 
     The Company purchased property and equipment of $0.4 million and $0.2
million during the year ended December 31, 1995 and the six months ended June
30, 1996, respectively. In addition, the Company entered into capital lease
obligations of $0.5 during the year ended December 31, 1995. These amounts
consist principally of additional equipment needs resulting from growth and
planned future growth in operations. The Company does not have any material
commitments for the purchase of property and equipment at June 30, 1996.
 
     The Company maintains a secured bank line of credit in the amount of $0.5
million, under which no amounts were outstanding at June 30, 1996. The line of
credit bears interest at the bank's prime rate plus 1% per annum (9.5% at June
30, 1996). The Company is obligated to a stockholder for $0.3 million of loans
bearing interest at 7% per annum and due on demand after October 1, 1997.
 
     The Company currently anticipates that its available cash resources,
expected cash flows from operations, and its bank line of credit, combined with
the net proceeds of the Offering, will be sufficient to meet its presently
anticipated working capital, capital expenditure and debt repayment requirements
through 1997.
 
                                       23
<PAGE>   25
 
                                    BUSINESS
 
OVERVIEW
 
     CMSI is a leading developer and provider of software solutions and services
for automating the consumer and small business credit analysis, decisioning and
funding process. Drawing upon over 10 years of experience in the credit
processing industry, the Company has developed and provides open-architecture
software products and services which manage volume-intensive credit operations
over wide-area networks. The Company's products and services allow its customers
to automate the entire credit application process by enabling the rapid
transmission of credit applications to multiple funding sources, expediting
credit application analysis and decisioning and facilitating compliance with
federal and state regulatory requirements. These products and services are
designed to enable credit originators, such as automobile dealerships and
retailers, and lenders, such as banks and finance companies, to improve
operating efficiencies by increasing productivity, enhance customer satisfaction
by reducing turnaround time on credit decisions, and decrease portfolio risk by
applying consistent underwriting standards.
 
     The Company's core product, CreditRevue, analyzes credit applications by
automatically accessing third-party credit bureau reports, consulting the
lending institution's internal loan guidelines and incorporating the loan
"scorecards" used by lending institutions. Using CreditRevue, decision response
time generally ranges from a matter of seconds for automated decisions to
several minutes in cases where review by a credit analyst is required. The
Company's CreditRevue customers include some of the largest financial
institutions and finance companies in the United States, such as NationsBank
Corp., BancOne Corp., Wells Fargo Bank and The Associates Bancorp, Inc. In
addition, the Company has introduced CreditRevue to the telecommunications
industry through a joint venture between AirTouch Cellular, Inc. and US West New
Vector Group, Inc.
 
     To further support the needs of the lending industry, the Company developed
Credit Connection, which became commercially available in July 1996. Credit
Connection, a software-based service, links sources of credit origination
through an online network that allows applications to be transmitted to multiple
funding sources and credit decisions to be delivered back to the point of origin
in a matter of minutes. The Company is introducing Credit Connection to the
marketplace through the Company's sales force, the sales forces of lending
institutions and various remarketers. The Company recently signed a letter of
intent to form a strategic alliance with the Dealer Service Group of ADP to
remarket Credit Connection. This division of ADP is one of the largest providers
of computing and consulting services for automobile and truck dealers worldwide.
 
     By facilitating the flow of applications to multiple funding sources
through Credit Connection, and by automating the credit application analysis,
decisioning and funding process through CreditRevue, the Company believes it is
well positioned to capitalize on the growth in the consumer and small business
credit markets. The Company's products have been designed to work together and
complement each other to provide a seamless process of credit application
process. The Company believes that its CreditRevue customer base and proposed
strategic alliance with ADP will enhance its marketing efforts for the Credit
Connection service. In addition, the Company believes that the implementation of
Credit Connection will create new marketing opportunities for CreditRevue.
 
INDUSTRY OVERVIEW
 
     The number and dollar volume of consumer credit transactions have increased
in recent years. Consumer credit transactions include automobile loans, small
business loans, home equity loans, credit cards, cellular telephone service
activations, student loans and equipment and automobile leasing. The funding
sources in these transactions include banks, savings and loan associations,
finance companies, sub-prime lenders, leasing companies and student lenders.
Sources of credit origination include automobile dealers, retailers and
telecommunications companies as well as the branch networks of banks and finance
companies.
 
     Several factors have influenced the growth in consumer credit. New types of
consumer credit have developed and gained widespread acceptance. For example,
automobile leasing has become an increasingly popular automobile financing
alternative, resulting in the introduction of automobile leasing programs by
many financial institutions and automobile dealers. In addition, the use of
credit analysis is spreading to new
 
                                       24
<PAGE>   26
 
industries, such as telecommunications, insurance, utilities and health care.
Moreover, new types of credit providers have entered the market, in particular,
sub-prime finance companies that target borrowers who are unable or unwilling to
obtain credit from traditional sources. Lastly, credit providers have
established new access channels for credit, designed to make credit more easily
obtainable by consumers. Credit applications can be received over the telephone,
through kiosks that function like automated teller machines and via computers
through home banking software and the Internet.
 
     Each consumer credit transaction begins with the completion of a credit
application by a borrower. The credit application is sent from a branch office
of a lending institution or from the source of credit origination, such as an
automobile dealer or retailers, to a credit processing department. The
application is then assigned to a credit analyst who retrieves reports from one
or more credit bureaus, verifies employment and income and obtains a home
appraisal, as appropriate, and then examines the information and computes key
ratios, such as debt-to-income and loan-to-value. The information and ratios are
then compared to one or more scorecards developed by the lender or a third party
to determine if the applicant meets predetermined criteria. The credit
application is then compared to the lending institution's underwriting
guidelines. The analyst then approves or denies the request for credit and the
decision is communicated to the consumer. If approved, the credit analyst
produces and prints the loan documents, verifies such documents for completeness
and accuracy and has the applicant's information entered into the financial
institution's accounting or loan servicing system. This labor-intensive and
manual process, which may take up to several days depending on the complexity of
the loan request and the sophistication of the borrower, may be carried out
multiple times for a transaction as the applicant seeks credit from multiple
sources.
 
     As the number and dollar volume of consumer credit transactions have
increased, competition among lenders has also increased. Accordingly, lenders
are seeking to shorten application processing time and lower the cost of credit
processing while maintaining their qualifying criteria and complying with the
extensive federal and state regulations applicable to credit transactions.
Lenders are also seeking to increase market share while decreasing overall
portfolio risk. As a result, lenders are moving from a manual credit application
process to an automated process. Through automation, a lender can reduce the
overall time to render a credit decision while reducing risk and improving
customer service.
 
     Automating the credit application process is both complex and difficult and
lending institutions must implement sophisticated systems which enhance
efficiency and cost effectiveness while providing adaptability to continually
evolving technologies. Existing software solutions are generally mainframe-based
or PC-based. Mainframe-based solutions are functionally limited, expensive to
maintain and not easily adaptable to new business requirements. PC-based
solutions are also functionally limited and impractical for large volume credit
operations. Furthermore, existing solutions may not be sufficient to address
emerging industry trends. These trends include cross-selling loan products,
sub-prime lending and rate-to-risk pricing, which involves the adjustment of a
loan's interest rate to reflect the relative credit risk.
 
     Automobile dealers and retail establishments typically maintain
relationships with a number of lending institutions to service customers with
varying credit histories. The ability to send credit applications to those
multiple funding sources is critical to their business, especially during
non-bank hours, such as evenings and weekends. Many automobile
manufacturer-based credit companies (often referred to as "captive lenders") are
directly connected to their automobile dealerships. However, these proprietary
systems do not allow dealers to send credit applications to non-captive lenders.
This issue of connectivity is not limited to retail establishments. For example,
prime lenders often send their declined credit applications and receive credit
decisions from multiple sub-prime finance companies, a process which can
increase overhead to both types of institutions in the absence of an electronic
connection.
 
THE CMSI SOLUTION
 
     CMSI provides software products and services for automating the credit
analysis, decisioning and funding process and for connecting credit originators
with multiple funding sources. The Company's original product, CreditRevue,
automates and streamlines the credit origination process and eliminates
paperwork by automatically accessing credit bureau reports and consulting the
lender's underwriting guidelines, incorporating one or
 
                                       25
<PAGE>   27
 
more scorecards utilized by the lender, analyzing and verifying the application
and facilitating the funding of the loan. Credit Connection links a credit
originator with multiple funding sources through an online network that
transmits credit applications which can then be evaluated using CreditRevue or
another credit automation system. The Company's 10 years of experience in
developing information systems, software and services for automating consumer
credit transactions has provided the Company with significant insight into the
credit application process and the needs of credit originators and lenders which
is reflected in both the design of its products and the quality of its customer
service.
 
     CMSI's family of products and services incorporates the following key
attributes:
 
     -  Streamlined Credit Decisioning and Funding Process. CreditRevue and
        Credit Connection reduce credit application processing and decision time
        to a matter of minutes. In addition, they facilitate the process for
        funding and initiating the servicing of the loan. The Company believes
        that this results in greater consumer satisfaction and increased
        productivity in the credit processing departments of lenders. Customers
        utilizing CreditRevue and Credit Connection can reduce the personnel and
        overhead costs of their credit application processing departments while
        increasing the number of credit applications that can be processed and
        funded.
 
     -  Extensive Connectivity. Credit Connection offers connectivity between
        any number of credit originators and multiple funding sources. Using
        Credit Connection, credit originators, such as automobile dealers and
        retailers, can route a single credit application to multiple funding
        sources to increase the likelihood that the credit application will be
        approved and to accelerate the credit application process. Credit
        Connection also provides connectivity between prime and sub-prime
        lending sources. A single interface between the funding source and
        Credit Connection is sufficient to communicate with any number and type
        of credit originators.
 
     -  Enhanced Risk Management Capabilities. By automating credit application
        processing, CreditRevue enables lenders to use specific, consistent
        criteria and scoring for evaluating various types of credit
        applications. The software checks each application for completeness and
        fraud. In addition, CreditRevue automatically accesses reports from
        consumer and business credit bureaus and utilizes vehicle valuation and
        identification data to further reduce the risk management profile of
        each transaction. The credit score given each application can be used to
        determine the recommended credit decision, qualify the customer for
        specific products and apply a rate-to-risk pricing matrix.
 
     -  Sophisticated Tracking and Reporting Functionality. CreditRevue and
        Credit Connection track each stage of the credit application process.
        CreditRevue routes applications to senior analysts when the dollar
        amount of the loan exceeds the authority of the original analyst or when
        the loan does not meet the lender's credit policy. Both CreditRevue and
        Credit Connection incorporate extensive reporting capabilities which
        enhance the customer's financial reporting functions and support
        regulatory compliance.
 
     -  Targeted Solutions. CreditRevue can be configured to meet each lender's
        needs. The Company offers versions of CreditRevue that are targeted at
        lending institutions with higher volumes of credit applications that
        require a full range of features and functionality. The Company is
        developing a solution for small to medium lending institutions that do
        not require the same degree of configuration as a large institution. The
        Company also designs interfaces between CreditRevue and the lender's
        other systems, including branch automation software, customer
        information repositories and loan servicing software.
 
     -  Scalability and Interoperability. CreditRevue is designed to support any
        size financial institution from a single location to multiple
        distributed locations with hundreds of users. The underlying open
        architecture of CreditRevue is designed to operate across multiple
        hardware and software platforms. In addition, the open nature of
        CreditRevue also enables users to access information regardless of the
        computing environment in which it resides. CreditRevue is typically
        deployed in an enterprise which has heterogeneous computing platforms.
 
                                       26
<PAGE>   28
 
STRATEGY
 
     The Company's objective is to be the leading provider of software solutions
for automating the credit analysis, decisioning and funding process and for
electronically transmitting credit related transactions between points of
origination and multiple funding sources. In pursuit of these objectives, the
Company has adopted the following key strategies:
 
     Expand Presence in the Credit Automation Market. The Company has
established a presence with leading institutions in the consumer lending market,
including banks, finance companies, leasing companies and other lenders. The
Company intends to expand its sales and marketing efforts to leverage and expand
its established presence in these market segments. The Company believes that its
customer base of more than 25 financial services companies represents an
important source of references for new customers as the Company seeks to expand
market acceptance of its products and services in the telecommunications,
utilities and healthcare industries. The Company's next version of CreditRevue,
expected to be released in mid-1997, is being designed to allow the Company to
reduce configuration and installation time and provide more flexible pricing and
product options to appeal to a broader customer base.
 
     Continue the Rollout of Credit Connection. In July 1996, the Company
commercially released Credit Connection to its existing financial services
clients as well as other financial institutions and automobile dealers. The
Company is introducing Credit Connection to the marketplace through the
Company's own sales force, the sales forces of lending institutions and various
remarketers. The Company's proposed strategic alliance with ADP will allow the
Company to leverage ADP's worldwide automobile and truck dealer customer base to
complement the Company's own marketing efforts in the rollout of Credit
Connection. The Company also intends to establish relationships with other
dealer business systems vendors and the dealer services sales divisions of
lending institutions to expand the market presence of Credit Connection.
 
     Increase Transaction-Based Revenues. Historically, the Company's revenues
have been generated from license fees and services. Credit Connection revenues
are transaction-based. The Company is developing CreditRevue Service Bureau
which will allow customers to access CreditRevue on a per transaction basis
while minimizing the up-front investment in hardware and software costs of an
in-house system. As a result of Credit Connection and CreditRevue Service
Bureau, the Company anticipates that transaction-based revenue will increase as
a percentage of total revenue.
 
     Leverage Key Relationships. In addition to its proposed strategic alliance
with ADP, the Company has developed relationships with automated scorecard
companies, hardware vendors and credit bureaus. The Company believes that these
relationships accelerate the introduction and market acceptance of its products
and services, extend its product and service offerings, increase the
functionality of its products and services, and facilitate the development of
new products and services. The Company intends to continually identify potential
strategic relationship opportunities in the future.
 
     Extend Technology Leadership. The Company intends to continue to extend its
position as a technology leader in developing and marketing credit processing
software and services. CMSI's products and services are based on its software
technology, which is enhanced regularly to address the evolving needs of the
consumer credit industry. The Company has designed, developed and implemented an
open architecture programming interface and related software specifically to
enable the Company to provide flexible, fully integrated solutions to customers
with specialized needs and to interface with other software. The Company is
focused on continually upgrading its current products to enhance their features,
functionality and performance and to incorporate technological developments to
meet its customers' needs.
 
CUSTOMERS
 
     The Company has over 25 customers, including banks, savings and loan
associations, finance companies, sub-prime lenders, leasing companies, student
lenders and a telecommunications company. The Company intends to continue to
focus on the financial services industry and to target the insurance, utilities
and healthcare industries. See "Management's Discussion and Analysis of
Financial Condition and Results of
 
                                       27
<PAGE>   29
 
Operations" for a discussion of those customers who have accounted for more than
10% of the Company's revenues in any of the past three years.
 
     The following representative list of the Company's customers with active
licenses or contracts as of June 30, 1996 consists of customers which have
generated over $50,000 of license and maintenance fee revenue since January 1,
1995:
 
Airtouch/US West
The Associates Bancorp, Inc.
BancOne Corp.
Bank One Financial Services, Inc.
Boatmens Bancshares, Inc.
Circuit City Stores, Inc.
The CIT Group, Inc.
Citizens Bank (of Maryland)
Citizens Bank (of Rhode Island)
Dauphin Deposit Corp.
First Merchants Acceptance Corporation
NationsBank Corp.
Nellie Mae, Inc.
Oxford Resources Corp.
US Bancorp
Wachovia Corp.
Wells Fargo Bank
Western Financial Bank, FSB
 
     The following examples illustrate how the Company's products are being
utilized by some of its customers. The benefits achieved by these customers will
not necessarily be achieved by every customer.
 
          A large financial institution, which processes over 100,000 credit
     applications per month, decided to replace its in-house mainframe system
     with CreditRevue to address its need to more efficiently deliver immediate
     and consistent credit application decisions. Since the installation of
     CreditRevue, the bank has reduced the number of its credit processing
     centers while significantly increasing the number of credit applications
     processed and its overall loan volume. The ease of use of CreditRevue also
     reduced the bank's underwriter training time. In addition, the bank piloted
     Credit Connection commencing in January 1996 until its commercial
     introduction in July 1996.
 
          A bank with a large consumer lending business required a centrally
     administered processing system for credit automation of all of its consumer
     loans. The bank installed CreditRevue which provided a centrally
     administered flexible solution which allows it to effectively and
     efficiently manage its numerous remote affiliates and its high application
     processing volume.
 
          A sub-prime lender, which finances the purchase of automobiles from
     multiple locations, selected CreditRevue to automate its national indirect
     lending, underwriting, contract booking and funding operations. Recently,
     this lender has agreed to use Credit Connection to receive sub-prime
     applications from prime lending institutions.
 
          A major telecommunications company desired an automated credit
     processing system which could review up to 5,000 credit applications per
     hour, including credit bureau retrieval, policy checking and setting of an
     appropriate deposit level. In response, the Company developed a version of
     CreditRevue specifically designed for the telecommunications industry and
     licensed this version to the telecommunications company.
 
PRODUCTS AND SERVICES
 
     CreditRevue. The cornerstone of the Company's product line is CreditRevue,
a UNIX-based software solution designed to automate the entire credit
application process from the entry of the credit application to the credit
decision and through the transfer of the funding information to the lender's
servicing system. Using CreditRevue, a lender can automate the analysis of a
wide range of consumer lending products, including vehicle loans and leases,
home equity loans and credit cards. Before CreditRevue is installed, the Company
completes a review of the customer's credit application processing environment.
CreditRevue is then configured to address the lender's specifications, including
the lender's underwriting, approval and funding processes. The Company designs
interfaces to the lender's other related systems, such as their branch
automation software, customer information repository, and loan servicing
software.
 
                                       28
<PAGE>   30
 
     The credit analysis, decisioning and funding process using CreditRevue is
illustrated in the following diagram:
 
     [A flowchart will be provided that graphically illustrates the credit
     analysis, decisioning and funding process from the entry of the credit
     application through the return of the decision on the credit
     application utilizing CreditRevue, as described in the preceding
     paragraph.]
 
     Key features of CreditRevue include the following:
 
        -  Supports large credit operations with multiple products and lending
           divisions
 
        -  Centralizes control over policies and procedures for each division or
           product
 
        -  Facilitates a logical workflow for the entire application decisioning
           process
 
        -  Automates the retrieval and analysis of consumer and business credit
           bureau reports
 
        -  Provides built in fraud checks and tracks regulatory compliance
 
        -  Incorporates multiple scorecards and the lender's policies and
           procedures
 
        -  Audits the contract administration and funding process
 
        -  Streamlines the retrieval and analysis of home appraisals, flood
           insurance verifications, title reports and document preparation
 
        -  Interfaces with other lender systems such as branch automation
           software, customer information repositories and loan servicing
           software
 
        -  Generates a comprehensive set of standard and custom management
           reports
 
     The Company markets the following supplemental CreditRevue products:
 
          CrossSell adds call center management to the credit origination
     process. With CrossSell, a lender can design in-bound or out-bound
     telemarketing scripts for use by customer service representatives to market
     a variety of products to potential customers.
 
          INCredit automates credit origination for loans to small businesses.
     With INCredit, application and credit details can be gathered, scored and
     analyzed for both the business and its principals or guarantors.
 
          CreditRevue Data Server enables the lender's other software
     applications to communicate with CreditRevue. CreditRevue Data Server is
     used by the Company's customers to connect CreditRevue to the Credit
     Connection, as well as bank branches, order entry systems and voice
     response units.
 
     In addition to these products, the Company is developing CreditRevue
Service Bureau, which will allow lenders to connect multiple terminals or
personal computers to the Company's service bureau system to access CreditRevue.
CreditRevue Service Bureau will be targeted to small and medium sized financial
institutions seeking to minimize the up-front hardware and software costs of an
in-house system. The Company will charge an initial set up fee for CreditRevue
Service Bureau and transaction fees for each credit application
 
                                       29
<PAGE>   31
 
processed. Additional charges will be assessed for other value-added services,
such as reporting. CreditRevue Service Bureau is expected to be available in
late 1997.
 
     The Company is designing a new version of CreditRevue that will allow the
software to be configured without extensive coding. The Company believes this
will reduce the current implementation time from eight to 10 months to four to
six months. The new version will also allow the Company to improve the way its
existing products are leveraged to create new applications for other markets.
The Company expects that the new version will be completed in the third quarter
of 1997.
 
     Credit Connection. Credit Connection offers connectivity between points of
credit origination, such as automobile dealers, and multiple funding sources.
Credit Connection allows a dealer to enter a credit application for a consumer
loan or lease. The dealer can request one or more credit bureaus which can then
be reviewed in several different formats. The dealer can select one or more
lending institutions to which the credit application should be sent and can
specify criteria which determines how the application is to be sequenced and
automatically forwarded to secondary sources (e.g., if the first lending
institution does not respond within 10 minutes). The dealer can then view the
credit decisions online. When the lending institution supports automated
funding, the dealer can have the funds for the loan transferred to the dealer's
bank account without having to wait for the actual contract to arrive at the
funding source. Credit Connection provides several other features to
dealerships, including online vehicle valuation guides and funding source news.
For the funding source, Credit Connection provides a single interface to
communicate with any number and type of credit originators.
 
     The following diagram illustrates the architecture of Credit Connection:
 
     [A schematic diagram will be provided that graphically illustrates the
     connectivity that Credit Connection provides between credit
     originators, funding sources and credit bureaus, as described in the
     preceding paragraph].
 
     Key features of Credit Connection include the following:
 
        -  Supports instantaneous transmission of credit applications from the
           dealer to funding sources during normal or off hours, and immediate
           online response to the dealer once the credit decision is made
 
        -  Allows for application data to be entered into the system only once
           and routed to the appropriate funding sources as directed by the
           dealer
 
        -  Automates application tracking and manages workflow
 
        -  Includes sophisticated credit analysis tools to aid a dealer in
           reviewing consumer credit quality
 
        -  Expedites online funding provided by the lender to the dealer
 
        -  Integrates vehicle valuation guides and other third-party services
 
        -  Provides online news facility, allowing lenders to publish
           information regarding rates, sales promotions and other pertinent
           data
 
     The Company is also marketing Credit Connection LenderLink, which
facilitates the electronic transfer of credit applications and decisions between
lending institutions through the Credit Connection network. Using
 
                                       30
<PAGE>   32
 
Credit Connection LenderLink, a prime lender can automatically forward credit
applications which it has declined to a sub-prime lender. The sub-prime lender
can return a decision electronically to the prime lender, which then
communicates the decision to the credit originator. Credit Connection LenderLink
benefits all three parties, the credit originator, the prime lender and the
sub-prime lender. The credit originator gets a higher rate of approvals since
applications declined by the prime lender have additional opportunities to be
approved. The prime lender gets a referral fee from the sub-prime lender, and
the sub-prime lender gets a source for additional customers.
 
     In addition, the Company is developing the following Credit Connection
products and services:
 
          Credit Connection for Windows is a graphical, client/server version of
     the dealer software that connects to the Credit Connection host using the
     Internet or a private network. This new software reduces communication
     costs and provides easier deployment, an improved user interface and
     additional functionality. The Company expects that Credit Connection for
     Windows will become commercially available in the second quarter of 1997.
 
          Credit Connection Online will allow consumers to use the World Wide
     Web to apply for loans and receive online decisions from lenders
     subscribing to Credit Connection. Consumers can enter applications at the
     Company's Web site, a subscribing lender's Web site or a third-party
     remarketer's Web site. Credit Connection Online will be used initially to
     originate automobile loans from ADP's AutoConnect(TM) Web site and forward
     those loans to NationsBank through Credit Connection. The Company expects
     to release this service in the second quarter of 1997.
 
STRATEGIC ALLIANCE WITH ADP
 
     In October 1996, the Company entered into a letter of intent to form a
strategic alliance with the Dealer Services Group of ADP. This division of ADP
is one of the largest providers of computing and consulting services for
automobile and truck dealers worldwide. Under the proposed alliance, the Company
and ADP will work to integrate Credit Connection with ADP's automated dealership
management and operations systems. ADP proposes to cooperate with the Company to
remarket Credit Connection to ADP's automobile dealer customers. ADP proposes to
provide direct sales efforts to remarket Credit Connection as well as
installation, training and customer support services to its dealers. In exchange
for its services, ADP will be entitled to a percentage of the net revenues from
transactions generated by ADP's dealers. ADP has also proposed to promote Credit
Connection Online through its AutoConnect(TM) Web site.
 
PRODUCT DEVELOPMENT
 
     Since its inception, the Company has made substantial investments in
product development and has a dedicated product development organization which
periodically releases new products and enhancements to existing products. The
Company believes that its future performance will depend in large part on the
Company's ability to enhance its current products and services and to develop
new products on a timely and cost-effective basis that will keep pace with
technological developments and evolving industry standards, as well as address
the increasingly sophisticated needs of the Company's customers. The Company
plans to introduce and market several new products and services and enhancements
to its existing products and services in 1997, including a new version of
CreditRevue, CreditRevue Service Bureau, Credit Connection for Windows and
Credit Connection Online. See "Business -- Products and Services." While the
Company anticipates that certain new products and services will be developed
internally, the Company may, based on timing and cost considerations, acquire or
license technology or software from third parties when appropriate.
 
     There can be no assurance that the Company will be successful in developing
and marketing new products or services that respond to technological change,
evolving industry standards and changing customer requirements, that the Company
will not experience difficulties that could delay or prevent the successful
development, introduction and marketing of these products or services, or that
its new products or services will adequately meet the requirements of the
marketplace and achieve any significant degree of market acceptance. Failure of
the Company to develop and introduce, for technological or other reasons, new
products
 
                                       31
<PAGE>   33
 
and services in a timely and cost-effective manner could have a material adverse
effect on the Company's business, results of operations and financial condition.
 
     Software products and services as sophisticated as those offered by the
Company often encounter development delays and may contain defects or failures
when introduced or when new versions are released. The Company has in the past
and may in the future experience delays in the development of software and has
discovered, and may in the future discover, software defects in certain of its
products. Such delays and defects may result in lost revenues during the time
corrective measures are being taken. Although the Company has not experienced
material adverse effects resulting from any such defects to date, there can be
no assurance that, despite testing by the Company, errors will not be found in
its existing software in future releases or enhancements, or that the Company
will not experience development delays, resulting in delays in the commercial
release of new products or services, the loss of market share or the failure to
achieve market acceptance, each of which could have a material adverse effect on
the Company's business, results of operations or financial condition.
 
     As of September 30, 1996, the Company's product development staff consisted
of nine employees. The Company anticipates that it will continue to commit
resources to product development in the future.
 
CUSTOMER SERVICE AND SUPPORT
 
     The Company believes that its success is dependent in part upon its ability
to provide customers with responsive, prompt and efficient support and training.
Each customer has a maintenance agreement, which is typically coterminous with
the license agreement, providing for service, support and product enhancements.
The Company offers its clients a wide range of support services to assist its
customers in deriving the most effective use of the Company's products and
services, including technical support, formalized training and a user hotline.
The Company's services also include implementation planning and assistance,
software installation, software operations training and software maintenance.
 
     As of September 30, 1996, the Company's dedicated customer service and
support team included nine employees. CMSI's support personnel are available to
its customers 24 hours a day, seven days a week through a hotline. The Company
tracks each customer's service history to identify trends or problem areas and
to recommend solution strategies. Most customer support questions are answered
during the initial call. The Company can access a customer's system through a
modem to diagnose the situation and implement corrective measures, if necessary.
The Company also makes on-site visits for emergency or serious problem
situations.
 
     The Company believes that its customers typically base their decisions to
purchase the Company's products and services partly on the support and
maintenance offered with such products and services. The Company intends to
continue to strengthen its support team and reputation by adding professional
personnel with significant experience in the financial services and software
industries.
 
SALES AND MARKETING
 
     The Company sells its CreditRevue products through a direct sales
organization. The sales cycle begins with the generation of a sales lead or the
receipt of a request for proposals from a prospective customer. While the sales
cycle varies substantially from customer to customer, it typically requires six
to eight months.
 
     The Company's sales and marketing organization consists of seven employees
based at the Company's corporate headquarters in Columbia, Maryland. To support
its sales force, the Company conducts comprehensive marketing programs, which
include direct mail, public relations, seminars, trade shows and ongoing
customer communications programs. The Company also sponsors an annual users'
group meeting for its CreditRevue customers.
 
     The sales effort for Credit Connection comprises both direct and indirect
marketing activities. Direct sales efforts are concentrated on selling the
service to financial institutions, automobile superstores and finance and
insurance systems providers. Direct sales efforts are supported by participation
in both financial and automotive trade shows and conferences, financial press
relations and targeted mailings. The Company also
 
                                       32
<PAGE>   34
 
supports the indirect sales efforts of the sales organizations of certain
financial institutions which have well-established relationships with many of
the automobile dealerships in the United States. The Company supports its
indirect sales channels through a variety of marketing communications efforts
including the development of brochures and direct mail pieces, production of
sales videos, participation in trade shows and conferences, support for bank
dealer focus groups, advertising, press relations and seminar support.
 
     Through its proposed strategic alliance with ADP, ADP will remarket Credit
Connection to ADP's customer base of automobile and truck dealers and to new
customers developed jointly by ADP and CMSI. The Company also intends to
establish relationships with other dealer business systems vendors to expand the
market presence of Credit Connection. See "-- Strategic Alliance with ADP."
 
COMPETITION
 
     The credit processing software and services industry is intensely
competitive and rapidly changing. The Company believes its ability to compete
depends upon many factors within and outside its control, including the timing
and market acceptance of new products and services and enhancements developed by
the Company and its competitors, including (i) application software companies,
(ii) management information systems departments of potential customers, (iii)
third-party professional services organizations, and (iv) computer services
outsourcing providers which offer service bureau-based credit processing
solutions. Competitors for CreditRevue include American Management Systems,
Inc., Appro Systems, Inc., CFI ProServices, Inc., Fair, Isaac and Company, Inc.
and Affinity Technology Group, Inc. Competitors for Credit Connection include
The Reynolds & Reynolds Company and IBM, which has recently announced a system
for processing automobile loans over the Internet in conjunction with The Chase
Manhattan Bank. Many of the Company's competitors are substantially larger than
the Company and have significantly greater financial, technical and marketing
resources and established, extensive direct and indirect channels of
distribution. As a result, they may be able to respond more quickly to new or
emerging technologies and changes in customer requirements, or to devote greater
resources to the development, promotion and sale of their products and services
than the Company.
 
     As is typical in the software industry, many actual or potential customers
of the Company may become competitors by developing competitive technology
internally. Due to the relatively low barriers to entry in the software market,
the Company expects additional competition from other established and emerging
companies as the credit processing software market continues to develop and
expand. The Company also expects that competition will increase as a result of
software industry consolidations. The Company anticipates that its competitors
may develop or acquire products or services that provide functionality that is
similar to that produced by the Company's products and services, and that such
products and services may be offered at a significantly lower price or bundled
with other products and services. In addition, current and potential competitors
have established or may establish cooperative relationships among themselves or
with third parties to increase the ability of their products to address the
needs of the Company's prospective customers. Accordingly, it is possible that
new competitors or alliances among competitors may emerge and rapidly acquire
significant market share.
 
     Increased competition is likely to result in price reductions, reduced
gross margins and loss of market share, any of which would have a material
adverse effect on the Company's business, results of operations and financial
condition. There can be no assurance that the Company will be able to compete
successfully against current or future competitors or that competitive pressures
will not have a material adverse effect on the Company's business, results of
operations and financial condition. See "Risk Factors -- Competition; Future
Price Erosion."
 
INTELLECTUAL PROPERTY AND OTHER PROPRIETARY RIGHTS
 
     The Company's success is heavily dependent upon its proprietary technology.
The Company regards its software products and services as proprietary, and
relies primarily on a combination of contract, copyright and trademark law,
trade secrets, confidentiality agreements and contractual provisions to protect
its proprietary rights. The Company has no patents on its products currently in
commercial use, and existing trade secrets and copyright laws afford only
limited protection. The Company has applied for a United States patent on
portions
 
                                       33
<PAGE>   35
 
of Credit Connection. There can be no assurance that a patent will be granted
pursuant to the Company's application or that, if granted, such patent would
survive a legal challenge to its validity or provide adequate protection.
Furthermore, there can be no assurance that others will not design around any
patents issued to the Company.
 
     The source code for the Company's proprietary software is protected both as
a trade secret and as a copyrighted work. It is the Company's policy to enter
into confidentiality and assignment agreements with its employees. Despite the
Company's efforts to protect its proprietary rights, unauthorized parties may
attempt to copy or otherwise obtain and use the Company's products or technology
without authorization, to obtain and use information that the Company regards as
proprietary, or to develop similar or superior products or technology
independently. Policing unauthorized use of the Company's products is difficult,
and while the Company is unable to determine the extent to which piracy of its
software products exists, software piracy can be expected to be a persistent
problem, particularly in international markets and as a result of the growing
use of the Internet. The Company has in the past and may in the future make
source code for one or more of its products available to certain of its
customers and strategic partners which may increase the likelihood of
misappropriation or other misuse of the Company's software. In addition, the
laws of some foreign countries do not protect the Company's proprietary rights
to the same extent as do the laws of the United States. There can be no
assurance that the steps taken by the Company to protect its proprietary rights
will be adequate or that the Company's competitors will not independently
develop technologies that are substantially equivalent or superior to the
Company's technologies.
 
     The Company has obtained a perpetual worldwide license for the use of the
registered trademark Credit Connection. "CreditRevue" and "INCredit" are
registered trademarks of the Company. "Cross Sell," "CreditRevue Service
Bureau," "CreditRevue Data Server," "Credit Connection for Windows," "Credit
Connection Online," "Credit Connection LenderLink" and the Company logo are
trademarks of the Company. The Company is not aware that any of its products,
services, trademarks or other proprietary rights infringe the proprietary rights
of third parties. However, there can be no assurance that third parties will not
assert infringement claims against the Company in the future with respect to
current or future products or services. As the number of software products and
services in the industry increases and the functionality of these products and
services further overlaps, the Company believes that software developers may
become increasingly subject to infringement claims. Furthermore, there can be no
assurance that former employers of the Company's present and future employees
will not assert claims that such employees have improperly disclosed
confidential or proprietary information to the Company. Any such claims, with or
without merit, can be time consuming and expensive to defend, cause product and
service delays, or require the Company to enter into royalty or licensing
agreements. Such royalty or licensing agreements, if required, may not be
available on terms acceptable to the Company, or at all, which could have a
material adverse effect on the Company's business, results of operations and
financial condition. See "Risk Factors -- Dependence on Proprietary Rights;
Risks of Infringement."
 
GOVERNMENT REGULATION
 
     The Company's current and prospective customers, which consist of state and
federally chartered banks, saving and loan associations, credit unions, consumer
finance companies and other consumer lenders, as well as customers in the
industries that the Company may target in the future, operate in markets that
are subject to extensive and complex federal and state regulations. While the
Company is not itself directly subject to such regulations, the Company's
products and services must be designed to work within the extensive and evolving
regulatory constraints in which its customers operate. These constraints include
federal and state truth-in-lending disclosure rules, state usury laws, the Equal
Credit Opportunity Act, the Fair Credit Reporting Act and the Community
Reinvestment Act. Furthermore, some consumer groups have expressed concern
regarding the privacy and security of automated credit processing, the use of
automated credit scoring tools in credit underwriting, and whether electronic
lending is a desirable technological development in light of the current level
of consumer debt. The failure by the Company's products and services to support
customers' compliance with current regulations and to address changes in
customers' regulatory environment, or to adapt to such changes in an efficient
and cost-effective manner, could have a material adverse effect on the
 
                                       34
<PAGE>   36
 
Company's business, results of operations and financial condition. See "Risk
Factors -- Government Regulation and Uncertainties of Future Regulation."
 
EMPLOYEES
 
     As of September 30, 1996, the Company had 133 full time employees,
including nine in product development, 101 in technical operations, nine in
sales and marketing and 15 in finance and administration. The Company's
employees are not covered by any collective bargaining agreements. The Company
believes that its relations with its employees are good.
 
FACILITIES
 
     The Company's principal executive offices are located in Columbia, Maryland
in a leased facility consisting of approximately 34,600 square feet of office
space under several leases that expire in 1998, subject to five and six year
renewal options, respectively. The Company has a right of first refusal on
additional office space in the same building. The Company believes that its
existing facilities are adequate to meet its current needs and that suitable
additional space will be available in the future, if necessary, on commercially
reasonable terms.
 
LEGAL PROCEEDINGS
 
     The Company is not a party to any material legal proceedings.
 
                                       35
<PAGE>   37
 
                                   MANAGEMENT
 
DIRECTORS AND EXECUTIVE OFFICERS
 
     The directors and executive officers of the Company are as follows:
 
<TABLE>
<CAPTION>
                   NAME                       AGE                 POSITION
- ------------------------------------------    ---     --------------------------------
<S>                                           <C>     <C>
James R. DeFrancesco......................    48      President, Chief Executive
                                                      Officer and Chairman of the
                                                      Board of Directors
Scott L. Freiman..........................    34      Executive Vice President and
                                                      Director
James C. Alsobrook, Jr....................    41      Senior Vice President, Credit
                                                      Connection
Miles H. Grody............................    40      Senior Vice President,
                                                      Secretary, General Counsel and
                                                      Director
Charles F. Riordan........................    41      Senior Vice President, Software
                                                      Sales
Robert P. Vollono.........................    47      Senior Vice President,
                                                      Treasurer, Chief Financial
                                                      Officer and Director
Nancy L. Weil.............................    52      Senior Vice President, Marketing
Stephen X. Graham.........................    43      Director
</TABLE>
 
     James R. DeFrancesco, co-founder of the Company, has served as the
Company's President, Chief Executive Officer and Chairman of the Board of
Directors since 1987. From 1987 to 1992, Mr. DeFrancesco served as President of
Perpetual Leasing Services, Inc., the automobile leasing subsidiary of Perpetual
Savings Bank, FSB to which American Financial Corporation was sold. From 1976 to
1987, Mr. DeFrancesco founded and served as President and Chief Executive
Officer of American Financial Corporation, an automobile finance/leasing
company.
 
     Scott L. Freiman, co-founder of the Company, has served as the Company's
Executive Vice President and a Director since 1987. From 1985 to 1987, Mr.
Freiman served as Technology Director of American Financial Corporation, an
automobile finance/leasing company, where he worked with Mr. DeFrancesco to
develop the Company's credit origination software. Prior to 1985, Mr. Freiman
served as a development engineer for IBM and AT&T Bell Laboratories.
 
     James C. Alsobrook, Jr. has served as the Company's Senior Vice President,
Credit Connection since December 1994. From April 1994 to November 1994, Mr.
Alsobrook served as Director of Sales and Marketing of ILC Holding Corp., a
computer software company. From 1984 to February 1994, Mr. Alsobrook served in
several officer capacities for Disc Incorporated, a computer software company,
including Vice President North American Sales, Vice President Banking Sales and
Regional Manager, ACCESS Products Group. From 1979 to 1984, Mr. Alsobrook served
as Senior Account Manager for NCR Corporation, Data Processing Center Division.
 
     Miles H. Grody has served as the Company's Senior Vice President and
General Counsel since June 1995, and as the Company's Secretary and a Director
since October 1996. From January 1993 to June 1995, he served as Chief Operating
Officer of Tomahawk II, Inc., a document imaging and conversion services
company. From January 1992 to January 1993, Mr. Grody was a partner in the law
firm of Rowan & Grody, P.C. From 1988 to January 1992, Mr. Grody served as
Corporate Counsel for Perot Systems Corporation.
 
     Charles F. Riordan has served as the Company's Senior Vice President,
Software Sales since February 1989. From 1985 to February 1989, Mr. Riordan
served as Vice President, Sales Representative for MTech Corp/Electronic Data
System.
 
     Robert P. Vollono has served as the Company's Senior Vice President and
Chief Financial Officer since June 1995 and as the Company's Treasurer and a
Director since October 1996. From 1988 to June 1995, Mr. Vollono served as Vice
President and Chief Financial Officer of Carey International, Inc. a
transportation services company. From 1986 to 1988, Mr. Vollono served as Vice
President and Chief Financial Officer of Commercial Office Environments, Inc.
 
                                       36
<PAGE>   38
 
     Nancy Weil has served as the Company's Senior Vice President, Marketing
since February 1994. From 1984 to February 1994, she served as Manager, Product
Marketing for Intelus Corp., a systems integration company. From 1981 to 1984,
she served as Manager, Product Marketing Communications for the Manufacturing
Division of Martin Marietta Data Systems.
 
     Stephen X. Graham has served as a Director since October 1996. Since 1988,
he has been the President and Chief Executive Officer of Graham, Hamilton &
Dwyer, Inc., a private investment banking firm. From 1982 to 1988, Mr. Graham
was a Vice President of Kidder, Peabody & Co.
 
     Each executive officer serves at the discretion of the Board of Directors.
Each of the Company's executive officers and employee Directors devotes
substantially all of his or her time to the affairs of the Company. The
Company's Bylaws permit the Board of Directors to establish by resolution the
authorized number of Directors, and the Company currently has five Directors
authorized. There are no family relationships among any of the Directors or
executive officers of the Company.
 
     At present, all Directors are elected annually and serve until the next
annual meeting of the stockholders or until the election and qualification of
their successors. Prior to the consummation of the Offering, the Company will be
reincorporated in Delaware and the Certificate of Incorporation will provide
that the Board of Directors will be divided into three classes with each class
of Directors serving for a staggered three-year term. Thereafter, at each annual
meeting of stockholders, Directors will be re-elected or elected for a full term
of three years to succeed those Directors whose terms are expiring. See
"Description of Capital Stock -- Delaware Law and Certain Charter and Bylaw
Provisions."
 
COMMITTEES OF THE BOARD OF DIRECTORS
 
     Prior to the consummation of the Offering, the Board of Directors intends
to appoint a Compensation Committee and an Audit Committee. The Compensation
Committee will be responsible for recommending to the Board of Directors the
Company's executive compensation policies for senior officers. The Audit
Committee will be responsible for recommending independent auditors, reviewing
the audit plan, the adequacy of internal controls, the audit report and
management letter, and performing such other duties as the Board of Directors
may from time to time prescribe.
 
COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION
 
     During 1995, the Company did not have a Compensation Committee or other
committee of the Board of Directors performing similar functions. Decisions
concerning executive officer compensation for 1995 were made by the Board of
Directors of the Company, consisting of Messrs. DeFrancesco and Freiman, each of
whom was and continues to be an executive officer of the Company. Prior to the
consummation of this Offering, the Board of Directors of the Company intends to
establish a Compensation Committee to address compensation issues relating to
executive officers of the Company. See "-- Committees of the Board of
Directors."
 
DIRECTOR COMPENSATION
 
     Directors are not currently compensated by the Company for service as
Directors other than reimbursement for ordinary and necessary travel expenses
related to such Director's attendance at Board of Directors and committee
meetings. In the future, the Company intends to pay each nonemployee Director a
$2,000 fee for each meeting of the Board of Directors or any committee thereof
attended. In addition, such nonemployee Directors shall be granted a
non-qualified stock option to purchase 15,000 shares of Common Stock pursuant to
the Company's Stock Option Plan. Such options will vest ratably over a three
year period commencing on the date of grant .
 
                                       37
<PAGE>   39
 
EXECUTIVE COMPENSATION
 
     The following table summarizes all the compensation paid by the Company
during the fiscal year ended December 31, 1995 to the Company's Chief Executive
Officer and the two other most highly compensated executive officers
(collectively, the "Named Executive Officers") whose salary and bonus for
services rendered in all capacities to the Company exceeded $100,000 during such
fiscal year.
 
                           SUMMARY COMPENSATION TABLE
 
<TABLE>
<CAPTION>
                                                                        ANNUAL
                                                                     COMPENSATION
                                                                     ------------       ALL OTHER
               NAME AND PRINCIPAL POSITION                   YEAR       SALARY        COMPENSATION
- ----------------------------------------------------------   ----    ------------    ---------------
<S>                                                          <C>     <C>             <C>
James R. DeFrancesco......................................   1995      $186,750          $45,741(1)
  President, Chief Executive
  Officer and Chairman of the Board
Scott L. Freiman..........................................   1995      $187,300          $32,396(2)
  Executive Vice President
  and Director
Charles F. Riordan........................................   1995      $157,376          $ 4,800(3)
  Senior Vice President, Software Sales
</TABLE>
 
- ---------------
 
(1) Includes $35,000 distributed by the Company to Mr. DeFrancesco to fund the
    payment of federal and state taxes owed by Mr. DeFrancesco by virtue of the
    Company's status as a Subchapter S Corporation for federal and state income
    tax purposes, $5,941 for premiums on health insurance for Mr. DeFrancesco's
    benefit, and an automobile allowance of $4,800.
 
(2) Includes $17,500 distributed by the Company to Mr. Freiman to fund the
    payment of federal and state taxes owed by Mr. Freiman by virtue of the
    Company's status as a Subchapter S Corporation for federal and state income
    tax purposes, $10,096 for premiums on health insurance for Mr. Freiman's
    benefit, and an automobile allowance of $4,800.
 
(3) Consists of an automobile allowance of $4,800.
 
     During 1995, no options or stock appreciation rights were granted to the
Named Executive Officers. In addition, the Named Executive Officers have not
exercised any options to date. For a discussion of options granted to the Named
Executive Officers, see "-- Stock Option Plan."
 
STOCK OPTION PLAN
 
     In June 1996, the Company's Board of Directors and stockholders adopted a
Non-Qualified Stock Option Plan (the "Stock Option Plan"). The Company has
reserved for issuance 2,750,000 shares of Common Stock pursuant to the terms and
conditions of the Stock Option Plan (the "Options"). The purpose of the Stock
Option Plan is to provide incentives to Directors and employees through the
opportunity to acquire an ownership interest in the Company. The Stock Option
Plan has a term of 10 years, subject to early termination by the Board of
Directors. If Options should expire, become unexercisable or be forfeited for
any reason without having been exercised or having become vested in full, the
shares of Common Stock subject to such Options would be available for the grant
of additional Options under the Stock Option Plan.
 
     The Stock Option Plan is being administered by a committee of at least two
Directors of the Company (the "Option Committee") which has the authority to
determine to whom Options are granted, the number of shares to be subject to
such Options, and the terms and conditions of such Options. The Option Committee
consists of Messrs. DeFrancesco and Freiman.
 
     It is intended that Options granted under the Stock Option Plan will not
qualify for favorable tax treatment to recipients pursuant to Section 422 of the
Code.
 
     In the case of non-qualified stock options, no income is generally
recognized by the optionee at the time of the grant of the option. Under present
law, the optionee will generally recognize ordinary income at the time the
nonqualified stock option is exercised equal to the aggregate fair market value
of the shares acquired less the option price. Ordinarily income from a
non-qualified stock option will constitute compensation for which reporting or
withholding is required under federal and state law. The Company will generally
be entitled to a
 
                                       38
<PAGE>   40
 
deduction equal to the ordinary income (i.e., compensation) portion of the gain
recognized by the optionee in connection with the exercise of a non-qualified
stock option provided the Company complies with any reporting or withholding
requirements of federal and state law.
 
     The exercise price for any particular Option may not be less than 100% of
the fair market value of a share of Common Stock on the date of the grant. The
Stock Option Plan permits the Option Committee to impose transfer restrictions,
such as a right of first refusal, on the Common Stock that optionees may
purchase. No Option shall be exercisable after the expiration of 10 years from
the date it is granted. An otherwise unexpired Option shall, unless otherwise
determined by the Option Committee, cease to be exercisable upon (i) an
employee's or Director's termination of employment or directorship for "just
cause" (as defined in the Stock Option Plan), (ii) the date three months after
an employee terminates service for a reason other than just cause, death or
disability, (iii) the date two years after an employee terminates service due to
disability, or (iv) the date two years after termination of such service due to
the employee's death. Options granted to Directors or employees at the time of
the implementation of the Stock Option Plan are expected to become exercisable
at the rate the Option Committee may provide. No Option is assignable or
transferable except by will or the laws of descent and distribution, or pursuant
to the terms of a "qualified domestic relations order" (within the meaning of
Section 414(p) of the Code and the regulations and rulings thereunder).
 
     The Company will receive no monetary consideration for the granting of
Options under the Stock Option Plan, and will receive no monetary consideration
other than the Option exercise price for each share issued to optionees upon the
exercise of Options. The Option exercise price may be paid in cash or Common
Stock or a combination of cash and Common Stock or by promissory note. The
exercise of Options will be subject to such terms and conditions established by
the Option Committee as are set forth in a written agreement between the Option
Committee and the optionee. In June 1996, the Option Committee granted stock
options under the Stock Option Plan to purchase an aggregate of 2,362,540 shares
of Common Stock to certain of the Company's executive officers, including
Messrs. Alsobrook, Grody, Riordan and Vollono and Ms. Weil, and to certain
employees (the "June Options"). Of the June Options, 332,600 options vest at the
rate of 10% at the time of grant, 20% on each of the first, second, third and
fourth anniversaries of the date of grant, and 10% on the fifth anniversary of
the grant. The remaining June Options vest at the rate of 30% at the time of
grant, 20% on each of the first and second anniversaries of the date of grant
and 10% on each of the third, fourth and fifth anniversaries of the date of the
grant. The June Options have an exercise price of $5.00 per share. In October
1996, the Option Committee granted 27,360 stock options under the Stock Option
Plan (the "October Options"). The October Options have an exercise price of
$9.60 per share and vest at a rate of 10% at the time of grant, 20% on each of
the second, third and fourth anniversaries of the date of grant and 10% on the
fifth anniversary of the date of grant.
 
401(K) PLAN
 
     The Company participates in a tax-qualified employee savings and retirement
plan (the "401(k) Plan") which covers all of the Company's employees with six
months of service. Pursuant to the 401(k) Plan, employees may elect to
contribute to the 401(k) Plan up to 15% of their current compensation, subject
to statutorily prescribed limitations. The 401(k) Plan also permits the Company
to provide a 20% matching contribution, up to the first $1,000 contributed by
such employees, subject to statutory limitations. The 401(k) Plan is intended to
qualify under Section 401(k) of the Internal Revenue Code of 1986, as amended,
so that contributions by employees or by the Company and the income earned on
plan contributions, are not taxable to employees until withdrawn from the 401(k)
Plan, and so that contributions by the Company, if any, will be deductible by
the Company when made. All employee contributions to the 401(k) Plan are fully
vested at all times and Company contributions, if any, vest ratably over a six
year period based on the participant's years of service. Benefits under the
401(k) Plan are paid upon a participant's retirement, death, disability or
termination of employment and are based upon the amount of participant
contributions and vested employer contributions, as adjusted for gains, losses
and earnings.
 
                                       39
<PAGE>   41
 
                              CERTAIN TRANSACTIONS
 
     On December 31, 1995, the Company borrowed $214,498 from James R.
DeFrancesco, the Company's President and Chief Executive Officer, pursuant to a
demand promissory note due on or after October 1, 1997. Interest on the note
accrues at the rate of 7% per annum.
 
     Mr. DeFrancesco owns 50% of the outstanding stock of Business Liner, Inc.,
a company which leases an airplane to the Company for business travel. The
Company pays an hourly fee for its use of the airplane and a portion of the
monthly cost of maintaining the airplane. The Company believes that the amounts
paid for the lease of the airplane are comparable to the amounts the Company
would have otherwise paid for comparable services from unaffiliated parties. For
the fiscal year ended December 31, 1995, the Company paid Business Liner, Inc.
$50,857 under this leasing arrangement.
 
     Miles H. Grody, Senior Vice President and General Counsel of the Company,
performed legal services for the Company prior to his employment in June 1995.
For the fiscal year ended December 31, 1995, fees paid to Mr. Grody did not
exceed 5% of his income during that year.
 
     In August 1996, the Company entered into a settlement agreement and general
release with a former officer of the Company. The agreement provides that the
Company will pay the former officer his salary for a period of one year. In
addition, the agreement requires the Company to pay the former officer $240,000
if a change in control of the Company occurs before January 18, 1997 or $120,000
if a change in control occurs before July 18, 1997. If an initial public
offering of the Company's Common Stock is consummated prior to a change in
control, the agreement provides that the Company will pay the former officer
$240,000 if the Offering is consummated prior to January 18, 1997 or $120,000 if
the Offering occurs before July 18, 1997. At the Company's discretion, any
payments required to be made to the former officer may be in the form of cash or
stock.
 
     The Company distributed $35,000 and $17,500 to each of Messrs. DeFrancesco
and Freiman, respectively, for the payment of federal and state income taxes
owed by each of them by virtue of the Company's status as a Subchapter S
Corporation in 1995 and $70,000 and $35,000 to each of Messrs. DeFrancesco and
Freiman, respectively, for such purposes in 1994.
 
     For information concerning stock options granted to certain of the
Company's executive officers, see "Management -- Stock Option Plan."
 
                                       40
<PAGE>   42
 
                       PRINCIPAL AND SELLING STOCKHOLDERS
 
     The following table sets forth certain information regarding the beneficial
ownership of the Company's Common Stock as of September 30, 1996, and as
adjusted to reflect the sale of the shares of Common Stock offered hereby,
assuming no exercise of the Underwriters' over-allotment option, (i) by each of
the Named Executive Officers, (ii) by each of the Company's directors, (iii) by
each Selling Stockholder, and (iv) by all current executive officers and
directors as a group. Other than as shown in the table, no person beneficially
owns 5% or more of the Common Stock.
 
<TABLE>
<CAPTION>
                                         SHARES BENEFICIALLY                        SHARES BENEFICIALLY
                                          OWNED BEFORE THE                            OWNED AFTER THE
                                             OFFERING(1)                                OFFERING(1)
                                        ---------------------     SHARES BEING     ---------------------
           BENEFICIAL OWNER              NUMBER       PERCENT       OFFERED         NUMBER       PERCENT
- --------------------------------------  ---------     -------     ------------     ---------     -------
<S>                                     <C>           <C>         <C>              <C>           <C>
NAMED EXECUTIVE OFFICERS AND DIRECTORS
  James R. DeFrancesco................  3,273,400      65.34%         200,000      3,073,400      42.63%
  Scott L. Freiman....................  1,636,700      32.67%         100,000      1,536,700      21.31%
  Charles F. Riordan(2)...............    121,794       2.42%          20,000        101,794       1.39%
  Miles H. Grody(3)...................    121,794       2.42%          20,000        101,794       1.39%
  Robert P. Vollono(4)................    121,794       2.42%          20,000        101,794       1.39%
  Stephen X. Graham...................         --          *               --             --          *
OTHER SELLING STOCKHOLDERS
  James C. Alsobrook, Jr.(5)..........    121,794       2.42%          20,000        101,794       1.39%
  Nancy L. Weil(6)....................    121,794       2.42%          20,000        101,794       1.39%
All executive officers and Directors
  as a group (8 persons)(7)...........  5,519,070        100%         400,000      5,119,070      66.32%
</TABLE>
 
- ---------------
*    Less than one percent.
 
(1)  Gives effect to the shares of Common Stock issuable within 60 days of
     September 30, 1996 upon the exercise of all options and other rights
     beneficially owned by the indicated stockholders on that date. Unless
     otherwise indicated, the persons named in the table have sole voting and
     sole investment control with respect to all shares beneficially owned.
     Beneficial ownership is determined in accordance with the rules of the
     Securities and Exchange Commission and includes voting and investment power
     with respect to shares.
 
(2)  Consists of 121,794 shares of Common Stock issuable upon exercise of a 
     stock option.
 
(3)  Consists of 121,794 shares of Common Stock issuable upon exercise of a 
     stock option.
 
(4)  Consists of 121,794 shares of Common Stock issuable upon exercise of a 
      stock option.
 
(5)  Consists of 121,794 shares of Common Stock issuable upon exercise of a 
      stock option.
 
(6)  Consists of 121,794 shares of Common Stock issuable upon exercise of a 
     stock option.
 
(7)  See Notes (2) through (6).
 
                                       41
<PAGE>   43
 
                          DESCRIPTION OF CAPITAL STOCK
 
     The following description of the Company's capital stock does not purport
to be complete and is subject in all respects to applicable Delaware law and to
the provisions of the Company's Certificate of Incorporation and Bylaws, copies
of which have been filed as exhibits to the Registration Statement of which this
Prospectus is a part. Upon consummation of this Offering, the authorized capital
stock of the Company will consist of 25,000,000 shares of Common Stock and
1,000,000 shares of Preferred Stock, par value $0.01 per share.
 
COMMON STOCK
 
     Holders of Common Stock are entitled to receive ratably such dividends as
may be declared by the Board of Directors out of funds legally available
therefor. See "Dividend Policy." Each holder of Common Stock is entitled to one
vote for each share held of record by him or her. In the event of a liquidation,
dissolution or winding up of the Company, holders of Common Stock are entitled
to share ratably in all assets remaining after payment of liabilities. Holders
of Common Stock have no preemptive rights and have no rights to convert their
Common Stock into any other securities and there are no redemption provisions
with respect to such shares. All of the outstanding shares of Common Stock are
fully paid and non-assessable.
 
PREFERRED STOCK
 
     The Company's Board of Directors has the authority to issue up to 1,000,000
shares of Preferred Stock and to determine the price, rights, preferences,
privileges and restrictions, including voting rights, without any further vote
or action by the Company's stockholders. The rights of the holders of the Common
Stock will be subject to, and may be adversely affected by, the rights of the
holders of any Preferred Stock that may be issued in the future. The issuance of
Preferred Stock, while providing desirable flexibility in connection with
possible acquisitions and other corporate purposes, could have the effect of
making it more difficult for a third party to acquire a majority of the
outstanding voting stock of the Company. The Company has no current plans to
issue shares of Preferred Stock.
 
DELAWARE LAW AND CERTAIN CHARTER AND BYLAW PROVISIONS
 
     The Company is subject to Section 203 of the Delaware General Corporation
Law ("Section 203"), which, subject to certain exceptions, prohibits a Delaware
corporation from engaging in any business combination with any interested
stockholder for a period of three years following the date that such stockholder
became an interested stockholder, unless: (i) prior to such date, the board of
directors of the corporation approved either the business combination or the
transaction that resulted in the stockholder becoming an interested stockholder;
(ii) upon consummation of the transaction that resulted in the stockholder
becoming an interested stockholder, the interested stockholder owned at least
85% of the voting stock of the corporation outstanding at the time the
transaction commenced, excluding for purposes of determining the number of
shares outstanding those shares owned by persons who are directors and also
officers and by employee stock plans in which employee participants do not have
the right to determine confidentially whether shares held subject to the plan
will be tendered in a tender or exchange offer; or (iii) on or subsequent to
such date, the business combination is approved by the board of directors and
authorized at an annual or special meeting of stockholders, and not by written
consent, by the affirmative vote of at least 66 2/3% of the outstanding voting
stock that is not owned by the interested stockholder.
 
     Section 203 defines business combination to include: (i) any merger or
consolidation involving the corporation and the interested stockholder; (ii) any
sale, transfer, pledge or other disposition of 10% or more of the assets of the
corporation involving the interested stockholder; (iii) subject to certain
exceptions, any transaction that results in the issuance or transfer by the
corporation of any stock of the corporation to the interested stockholder; (iv)
any transaction involving the corporation that has the effect of increasing the
proportionate share of the stock of any class or series of the corporation
beneficially owned by the interested stockholder; or (v) the receipt by the
interested stockholder of the benefit of any loans, advances, guarantees,
pledges or other financial benefits provided by or through the corporation. In
general, Section 203 defines an
 
                                       42
<PAGE>   44
 
interested stockholder as any entity or person beneficially owning 15% or more
of the outstanding voting stock of the corporation and any entity or person
affiliated with or controlling or controlled by such entity or person.
 
     Certain provisions in the Certificate of Incorporation and the Bylaws could
have the effect of delaying, deferring or preventing changes in control of the
Company. Among other things, upon the Company's reincorporation in Delaware
prior to the consummation of the Offering, the Certificate of Incorporation will
divide the members of the Board of Directors into three different classes of
Directors who are elected by holders of the Common Stock and who serve
three-year staggered terms, require advance notice of stockholder proposals and
nominations of Directors and authorize the issuance of "blank check" Preferred
Stock. See "Risk Factors--Effect of Certain Charter Provisions; Antitakeover
Effects of Certificate of Incorporation, Bylaws and Delaware Law."
 
TRANSFER AGENT AND REGISTRAR
 
     The Transfer Agent and Registrar for the Common Stock is American Stock
Transfer and Trust Company.
 
                        SHARES ELIGIBLE FOR FUTURE SALE
 
     Sales of a substantial number of shares of Common Stock in the public
market could adversely affect the market price of the Common Stock.
 
     Upon completion of this Offering, the Company will have outstanding an
aggregate of 7,210,100 shares of Common Stock, assuming no exercise of the
Underwriters' over-allotment option. Of these shares, the 2,600,000 shares sold
in the Offering will be freely tradeable without restriction or further
registration under the Securities Act, except for any of such shares which may
be purchased by Affiliates.
 
     The remaining 4,610,100 shares of Common Stock are held by Messrs.
DeFrancesco and Freiman and were issued and sold by the Company in reliance on
exemptions from the registration requirements of the Securities Act. All such
outstanding shares will be subject to the "lock-up" agreements described below
on the date of this Prospectus. Upon expiration of lock-up agreements 180 days,
360 days and 540 days after the date of this Prospectus, 1,536,700, 1,536,700
and 1,536,700 shares will become eligible for sale, respectively, subject to the
limitations of Rule 144.
 
     As of June 30, 1996, there were a total of 2,362,540 shares of Common Stock
subject to outstanding options, 642,234 of which were exercisable. However,
these shares are subject to lock-up agreements. All shares issuable upon
exercise of outstanding options are subject to a 180 day lock-up agreement with
the Representatives.
 
     In general, under Rule 144 as currently in effect, a person (or person
whose shares are aggregated) who has beneficially owned shares for at least two
years (including the holding period of any prior owner except an affiliate) is
entitled to sell in "broker's transactions" or to market makers, within any
three-month period commencing 90 days after the date of this prospectus, a
number of shares that does not exceed the greater of (i) 1% of the number of
shares of Common Stock then outstanding (approximately 72,101 shares immediately
after this Offering) or (ii) generally, the average weekly trading volume in the
Common Stock during the four calendar weeks preceding the required filing of a
Form 144 with respect to such sale. Sales under Rule 144 are generally subject
to the availability of current public information about the Company. Under Rule
144(k), a person who is deemed not to have been an Affiliate at any time during
the 90 days preceding a sale, and who has beneficially owned the shares proposed
to be sold for at least three years, is entitled to sell such shares without
having to comply with the manner of sale, public information, volume limitation
or notice filing provisions of Rule 144. Under Rule 701 under the Securities
Act, persons who purchase shares upon exercise of options granted prior to the
effective date of this Offering are entitled to sell such shares 90 days after
the effective date of this Offering in reliance on Rule 144, without having to
comply with the holding period and notice filing requirements of Rule 144 and,
in the case of non-affiliates, without having to comply with the public
information, volume limitation or notice filing provisions of Rule 144.
 
                                       43
<PAGE>   45
 
     The Company intends to file a registration statement on Form S-8 after the
effective date of the Offering to register shares of Common Stock reserved for
issuance under the Stock Option Plan, thus permitting the resale of such shares
by non-affiliates and by Affiliates, subject to contractual restrictions and
Rule 144 volume limitations applicable thereto, in the public market without
restrictions under the Securities Act. Such registration statement will become
effective immediately upon filing.
 
     All existing stockholders of the Company have agreed that they will not,
subject to certain limited exceptions, directly or indirectly, offer, sell or
otherwise dispose of a certain number of shares of Common Stock or any
securities convertible into or exchangeable or exercisable for any such shares
for a period of 180 days, 360 days and 540 days, respectively, from the date of
this Prospectus without the prior written consent of Friedman, Billings, Ramsey
& Co., Inc.
 
                                       44
<PAGE>   46
 
                                  UNDERWRITING
 
     Subject to the terms and conditions set forth in the underwriting agreement
between the Company, the Selling Stockholders and the Underwriters (the
"Underwriting Agreement"), the Company and the Selling Stockholders have agreed
to sell to each of the Underwriters named below, and the Underwriters, for whom
Friedman, Billings, Ramsey & Co., Inc. and Unterberg Harris are acting as
representatives (collectively, the "Representatives"), have severally agreed to
purchase from the Company and the Selling Stockholders, the respective number of
shares of Common Stock set forth opposite their respective name. Under the
Underwriting Agreement, the Underwriters are obligated to purchase all of the
2,600,000 shares of Common Stock offered hereby if any are purchased.
 
<TABLE>
<CAPTION>
                                                                                NUMBER OF
                                       NAME                                      SHARES
    --------------------------------------------------------------------------  ---------
    <S>                                                                         <C>
    Friedman, Billings, Ramsey & Co., Inc.....................................
    Unterberg Harris..........................................................
                                                                                 -------
                                                                                 =======
</TABLE>
 
     The Underwriters have advised the Company and the Selling Stockholders that
the Underwriters propose to initially offer the shares of Common Stock to the
public at the initial public offering price set forth on the cover page of this
Prospectus and to certain dealers at such price less a concession not in excess
of $          per share. After the shares of Common Stock have been released for
sale to the public, the price to the public and such concessions may be changed.
 
     The Company has granted the Underwriters an option, exercisable for 30 days
after the date on this Prospectus, to purchase up to 390,000 additional shares
of Common Stock solely to cover over-allotments, if any, at the initial public
offering price, less the underwriting discount and commission, shown on the
cover page of this Prospectus.
 
     The Representatives have informed the Company that the Underwriters do not
intend to confirm sales to any account over which they exercise discretionary
authority.
 
     The Company, its directors, officers and holders of its Common Stock, and
certain holders of options to purchase its Common Stock, have each agreed, not
to offer, sell, contract to sell or otherwise dispose of any shares of Common
Stock, or any security convertible into or exercisable for shares of Common
Stock, for a period of 180 days after the date of this Prospectus without the
prior written consent of the Representatives.
 
     In the Underwriting Agreement, the Company has agreed to indemnify the
Underwriters against certain liabilities, including civil liabilities under the
Securities Act. Each of the Underwriters may be deemed to be an "underwriter"
for purposes of the Securities Act in connection with the Offering. The Company
will reimburse the Underwriters for their reasonable out-of-pocket expenses,
including legal fees and expenses, incurred in connection with the Offering.
 
     Prior to this Offering, there has been no public market for the Common
Stock. The initial public offering price will be determined by negotiation
between the Company, the representatives of the Selling Stockholders and the
Underwriters. Among the factors to be considered in determining the initial
public offering price will be prevailing market and economic conditions,
revenues and earnings of the Company, market valuations of other companies
engaged in activities similar to the Company, estimates of the business
potential and prospects of the Company, the present state of the Company's
business operations, the Company's management and other factors deemed relevant.
Additionally, consideration will be given to the status of the securities
markets, market conditions for new offerings of securities and the prices of
similar securities of comparable companies.
 
     The Company intends to apply to include the Common Stock for quotation in
the Nasdaq National Market under the symbol "CRED". In order to meet one of the
requirements for including the Common Stock on the Nasdaq National Market, the
Underwriters have undertaken to sell shares of Common Stock to a minimum of 400
beneficial holders. There can be no assurance, however, that the Company will be
able to
 
                                       45
<PAGE>   47
 
maintain the inclusion of the Common Stock in the Nasdaq National Market or that
an active trading market will develop.
 
     The Company has also engaged Graham, Hamilton & Dwyer, Inc. ("Graham,
Hamilton") as its financial advisor in connection with this Offering and other
matters. As compensation, the Company has paid to Graham, Hamilton a
nonrefundable engagement fee of $50,000 and has agreed to pay Graham, Hamilton a
fee of 1% of the net proceeds of this Offering, such fee not to exceed $400,000.
The Company has also agreed to indemnify Graham, Hamilton against liabilities
resulting from the performance of its duties as financial advisor, except for
any liability resulting from Graham, Hamilton's gross negligence or willful
misconduct.
 
                                 LEGAL MATTERS
 
     The validity of the securities offered hereby will be passed upon for the
Company by Manatt, Phelps & Phillips, LLP, Washington, D.C. Certain legal
matters in connection with this Offering will be passed upon for the
Underwriters by Brobeck, Phleger & Harrison LLP, New York, New York.
 
                                    EXPERTS
 
     The consolidated financial statements of the Company at December 31, 1994
and 1995 and for each of the three years in the period ended December 31, 1995
appearing in this Prospectus and the Registration Statement have been audited by
Ernst & Young LLP, independent auditors, as set forth in their report thereon
appearing elsewhere herein, and are included in reliance upon such report given
upon the authority of such firm as experts in accounting and auditing.
 
                             ADDITIONAL INFORMATION
 
     The Company has filed with the Commission a Registration Statement on Form
S-1 under the Securities Act, of which this Prospectus is a part, with respect
to the Common Stock offered hereby. This Prospectus omits certain information
contained in the Registration Statement, and reference is made to the
Registration Statement for further information with respect to the Company and
the Common Stock offered hereby. Statements contained herein concerning the
provisions of documents are necessarily summaries of such documents and when any
such document is an exhibit to the Registration Statement, each such statement
is qualified in its entirety by reference to the copy of such document filed
with the Commission. The Registration Statement, including the exhibits and
schedules thereto, may be inspected without charge at the principal office of
the Commission at 450 Fifth Street, N.W., Washington D.C. 20549, and the
Commission's Regional Offices at 75 Park Place, Room 1288, New York, New York
10017, and Northwest Atrium Center, 500 West Madison Street, Suite 1400,
Chicago, Illinois 60621-2511, and copies may be obtained at prescribed rates
from the Public Reference Section of the Commission at 450 Fifth Street, N.W.,
Washington, D.C. 20549.
 
                                       46
<PAGE>   48
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
                   INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
<TABLE>
<S>                                                                                      <C>
Report of Independent Auditors........................................................   F-2
Consolidated Balance Sheets...........................................................   F-3
Consolidated Statements of Operations.................................................   F-4
Consolidated Statements of Stockholders' Deficit......................................   F-5
Consolidated Statements of Cash Flows.................................................   F-6
Notes to Consolidated Financial Statements............................................   F-7
</TABLE>
 
                                       F-1
<PAGE>   49
 
                         REPORT OF INDEPENDENT AUDITORS
 
The Board of Directors and Stockholders
Credit Management Solutions, Inc.
 
     We have audited the accompanying consolidated balance sheets of Credit
Management Solutions, Inc. and subsidiary as of December 31, 1994 and 1995, and
the related consolidated statements of operations, stockholders' deficit and
cash flows for each of the three years in the period ended December 31, 1995.
These financial statements are the responsibility of the Company's management.
Our responsibility is to express an opinion on these financial statements based
on our audits.
 
     We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.
 
     In our opinion, the financial statements referred to above present fairly,
in all material respects, the consolidated financial position of Credit
Management Solutions, Inc. and subsidiary at December 31, 1994 and 1995 and the
consolidated results of their operations and their cash flows for each of the
three years in the period ended December 31, 1995, in conformity with generally
accepted accounting principles.
 
                                          /s/ ERNST & YOUNG LLP
 
Baltimore, Maryland
October 7, 1996, except for Note 14, as to which the date is
October 10, 1996
 
                                       F-2
<PAGE>   50
 
                       CREDIT MANAGEMENT SOLUTIONS, INC.
                          CONSOLIDATED BALANCE SHEETS
 
<TABLE>
<CAPTION>
                                                            DECEMBER 31,                               PRO FORMA
                                                    ----------------------------     JUNE 30,           JUNE 30,
                                                        1994            1995           1996               1996
                                                    ------------    ------------    -----------    ------------------
                                                                                    (UNAUDITED)     (UNAUDITED--NOTE 2)
<S>                                                 <C>             <C>             <C>            <C>
ASSETS
Current assets:
Cash and cash equivalents........................   $    75,840      $  120,255     $    1,918         $    1,918
Accounts receivable, net of allowance of $0,
  $98,095 and $98,095 in 1994, 1995 and June
  1996, respectively.............................       830,364       1,744,347      1,804,589          1,804,589
Costs and estimated earnings in excess of
  billings on uncompleted contracts..............            --         263,365        146,775            146,775
Prepaid expenses and other current assets........         7,634         323,595        186,892            186,892
Deferred income taxes............................            --              --             --            403,734
                                                    ------------    ------------    -----------        ----------
        Total current assets.....................       913,838       2,451,562      2,140,174          2,543,908
Property and equipment:
Computer equipment and software..................       804,318       1,464,421      1,666,662          1,666,662
Office furniture and equipment...................       170,101         360,319        394,999            394,999
Leasehold improvements...........................        23,933          96,504         96,504             96,504
                                                    ------------    ------------    -----------        ----------
                                                        998,352       1,921,244      2,158,165          2,158,165
Accumulated depreciation and amortization........      (390,662)       (639,465)      (818,233)          (818,233)
                                                    ------------    ------------    -----------        ----------
                                                        607,690       1,281,779      1,339,932          1,339,932
Software development costs.......................        49,553         268,129        359,163            359,163
Other assets.....................................        10,670          33,853         30,852             30,852
                                                    ------------    ------------    -----------        ----------
        Total assets.............................   $ 1,581,751      $4,035,323     $3,870,121         $4,273,855
                                                    ============    ============    ===========        ==========
LIABILITIES AND STOCKHOLDERS' DEFICIT
Current liabilities:
Accounts payable.................................   $   127,048      $1,372,616     $  610,694         $  610,694
Accrued payroll and related expenses.............       385,066         614,876        731,213            731,213
Billings in excess of costs and estimated
  earnings on uncompleted contracts..............       841,537         592,457        968,823            968,823
Deferred maintenance and service fees............       426,674         588,895      1,322,191          1,322,191
Short-term borrowings............................       130,000         250,000             --                 --
Current portion of long-term debt and capital
  lease obligations..............................        77,409         214,612        225,879            225,879
                                                    ------------    ------------    -----------        ----------
        Total current liabilities................     1,987,734       3,633,456      3,858,800          3,858,800
Deferred income taxes............................            --              --             --            332,002
Stockholder loans................................       206,404         214,498        222,006            222,006
Capital lease obligations, less current
  portion........................................       180,241         397,011        278,572            278,572
Long-term debt, less current portion.............        29,491          11,795         11,795             11,795
Excess of assigned value of identifiable assets
  over cost of an acquired interest, net of
  accumulated amortization of $558,709, $863,459
  and $1,015,834 in 1994, 1995 and June 1996,
  respectively...................................       660,291         355,541        203,166            203,166
                                                    ------------    ------------    -----------        ----------
Total liabilities................................     3,064,161       4,612,301      4,574,339          4,906,341
Commitments and contingent liabilities...........            --              --             --                 --
Stockholders' deficit:
    Common stock, $.01 par value; 10,000,000
      shares authorized; 4,910,100 shares issued
      and outstanding at December 31, 1994,
      December 31, 1995 and June 30, 1996,
      respectively...............................        49,101          49,101         49,101             49,101
    Accumulated deficit..........................    (1,531,511)       (626,079)      (753,319)          (681,587)
                                                    ------------    ------------    -----------        ----------
Total stockholders' deficit......................    (1,482,410)       (576,978)      (704,218)          (632,486)
                                                    ------------    ------------    -----------        ----------
Total liabilities and stockholders' deficit......   $ 1,581,751      $4,035,323     $3,870,121         $4,273,855
                                                    ============    ============    ===========        ==========     
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                       F-3
<PAGE>   51
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
                     CONSOLIDATED STATEMENTS OF OPERATIONS
 
<TABLE>
<CAPTION>
                                                                                     SIX MONTHS ENDED
                                                                                         JUNE 30,
                                                    YEAR ENDED                  --------------------------
                                                   DECEMBER 31,                    1995           1996
                                      --------------------------------------    -----------    -----------
                                         1993          1994          1995
                                      ----------    ----------    ----------    (UNAUDITED)    (UNAUDITED)
<S>                                   <C>           <C>           <C>           <C>            <C>
Revenues:
     License and software
       development fees............   $2,911,539    $2,934,450    $7,207,581    $ 2,950,527    $ 4,009,981
     Maintenance fees..............      375,510       700,861     1,170,447        473,493        851,011
     Computer hardware sales.......       81,019       316,145     1,853,424        681,492        409,462
                                      ----------    ----------    ----------    -----------    -----------
                                       3,368,068     3,951,456    10,231,452      4,105,512      5,270,454
                                      ----------    ----------    ----------    -----------    -----------
Costs and expenses:
     Costs of license and software
       development fees............      785,622     1,482,036     3,559,798      1,207,122      2,348,080
     Cost of maintenance fees......       40,776       151,346       280,176        144,222        208,584
     Cost of computer hardware
       sales.......................       77,979       315,262     1,500,816        425,390        371,211
     Selling, general and
       administrative expenses.....    2,234,816     2,244,031     3,966,265      1,817,453      2,380,299
     Research and development
       costs.......................      131,203       167,152       165,366         34,213        181,348
                                      ----------    ----------    ----------    -----------    -----------
                                       3,270,396     4,359,827     9,472,421      3,628,400      5,489,522
                                      ----------    ----------    ----------    -----------    -----------
Income (loss) from operations......       97,672      (408,371)      759,031        477,112       (219,068)
Other income (expense):
     Interest expense..............      (32,774)      (41,310)     (105,849)       (51,824)       (60,547)
     Amortization of excess of
          assigned value of
          identifiable assets over
          cost of an acquired
          interest.................      253,959       304,750       304,750        152,375        152,375
                                      ----------    ----------    ----------    -----------    -----------
                                         221,185       263,440       198,901        100,551         91,828
                                      ----------    ----------    ----------    -----------    -----------
Net income (loss)..................   $  318,857    $ (144,931)   $  957,932    $   577,663    $  (127,240)
                                       =========     =========     =========      =========      =========
Pro forma data (unaudited -- Note
  2):
     Historical income (loss)......                               $  957,932                   $  (127,240)
     Pro forma income tax expense
       (benefit)...................                                  220,618                      (105,773)
                                                                  ----------                   -----------
     Pro forma net income (loss)...                               $  737,314                   $   (21,467)
                                                                  ==========                   ===========
     Pro forma net income (loss)
       per share...................                               $      .12                   $        --
                                                                  ==========                   ===========
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                       F-4
<PAGE>   52
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
                CONSOLIDATED STATEMENTS OF STOCKHOLDERS' DEFICIT
 
<TABLE>
<CAPTION>
                                                       COMMON STOCK
                                                   --------------------
                                                    NUMBER                 ACCUMULATED
                                                   OF SHARES    AMOUNT       DEFICIT         TOTAL
                                                   ---------    -------    -----------    -----------
<S>                                                <C>          <C>        <C>            <C>
Balance at January 1, 1993......................   4,910,100    $49,101    $(1,600,437)   $(1,551,336)
     Net income for 1993........................          --         --        318,857        318,857
                                                   ---------    --------   -----------    -----------
Balance at December 31, 1993....................   4,910,100     49,101     (1,281,580)    (1,232,479)
     Net loss for 1994..........................          --         --       (144,931)      (144,931)
     Distributions to stockholders..............          --         --       (105,000)      (105,000)
                                                   ---------    --------   -----------    -----------
Balance at December 31, 1994....................   4,910,100     49,101     (1,531,511)    (1,482,410)
     Net income for 1995........................          --         --        957,932        957,932
     Distributions to stockholders..............          --         --        (52,500)       (52,500)
                                                   ---------    --------   -----------    -----------
Balance at December 31, 1995....................   4,910,100     49,101       (626,079)      (576,978)
     Net loss for the six months ended June 30,
       1996 (unaudited).........................          --         --       (127,240)      (127,240)
                                                   ---------    --------   -----------    -----------
Balance at June 30, 1996 (unaudited)............   4,910,100    $49,101    $  (753,319)   $  (704,218)
                                                   =========    ========   ===========    ===========
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                       F-5
<PAGE>   53
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
                     CONSOLIDATED STATEMENTS OF CASH FLOWS
 
<TABLE>
<CAPTION>
                                                    YEARS ENDED                    SIX MONTHS ENDED
                                                    DECEMBER 31,                       JUNE 30,
                                        ------------------------------------    ----------------------
                                          1993         1994          1995         1995         1996
                                        ---------    ---------    ----------    ---------    ---------
                                                                                     (UNAUDITED)
                                                                                ----------------------
<S>                                     <C>          <C>          <C>           <C>          <C>
Operating activities:
Net income (loss)....................   $ 318,857    $(144,931)   $  957,932    $ 577,663    $(127,240)
Adjustments:
  Depreciation.......................      66,882      136,847       265,772      113,154      178,768
  Amortization of excess of assigned
     value of identifiable assets
     over cost of an acquired
     interest........................    (253,959)    (304,750)     (304,750)    (152,375)    (152,375)
  Loss on disposal of property and
     equipment.......................          --       11,272         3,972        9,242           --
  Changes in operating assets and
     liabilities:
     Accounts receivable, net........    (382,725)    (358,251)     (913,983)    (523,630)     (60,242)
     Prepaid expenses and other
       current assets................       5,945       (7,434)     (315,961)    (192,300)     136,703
     Other assets....................      15,850       (5,928)      (23,183)     (10,348)       3,001
     Accounts payable................     150,600      (96,041)    1,245,568      398,441     (761,922)
     Accrued payroll and related
       expenses......................     238,575       (7,443)      229,810      (60,281)     116,337
     Net billings in excess of costs
       and estimated gross profit on
       uncompleted contracts.........      97,267      781,505      (512,445)    (125,267)     492,956
     Deferred maintenance and service
       fees..........................      59,901      288,792       162,221      214,721      733,296
     Accrued interest on stockholder
       loans.........................      12,600       13,804         8,094        7,224        7,508
                                        ---------    ---------    ----------    ---------    ---------
Net cash provided by operating
  activities.........................     329,793      307,442       803,047      256,244      566,790
Investing activities:
Capitalized software development
  costs..............................          --      (49,553)     (218,576)    (139,874)     (91,034)
Proceeds from sale of property and
  equipment..........................          --        1,300        86,824           --           --
Purchases of property and
  equipment..........................    (198,448)    (236,016)     (492,333)    (251,386)    (227,863)
Payment for acquired interest........    (150,000)          --            --           --           --
                                        ---------    ---------    ----------    ---------    ---------
Net cash used in investing
  activities.........................    (348,448)    (284,269)     (624,085)    (391,260)    (318,897)
Financing activities:
Net short-term borrowings............          --      130,000       120,000      195,000     (250,000)
Repayments of stockholder loans......    (110,855)          --            --           --           --
Payments under capital lease
  obligations........................          --      (66,784)     (184,013)     (74,101)    (108,144)
Repayments of long-term debt.........     (15,028)     (14,103)      (18,034)      (7,457)      (8,086)
Distributions to stockholders........          --     (105,000)      (52,500)          --           --
                                        ---------    ---------    ----------    ---------    ---------
Net cash (used in) provided by
  financing activities...............    (125,883)     (55,887)     (134,547)     113,442     (366,230)
                                        ---------    ---------    ----------    ---------    ---------
Net change in cash and cash
  equivalents........................    (144,538)     (32,714)       44,415      (21,574)    (118,337)
Cash and cash equivalents at
  beginning of period................     253,092      108,554        75,840       75,840      120,255
                                        ---------    ---------    ----------    ---------    ---------
Cash and cash equivalents at end of
  period.............................   $ 108,554    $  75,840    $  120,255    $  54,266    $   1,918
                                        =========    =========     =========    =========    =========
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                       F-6
<PAGE>   54
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
         (INFORMATION AS OF JUNE 30, 1996 AND FOR THE SIX MONTHS ENDED
                 JUNE 30, 1995 AND JUNE 30, 1996 IS UNAUDITED)
 
1.  BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES
 
BASIS OF PRESENTATION OF FINANCIAL STATEMENTS
 
     Description of Business
 
     Credit Management Solutions, Inc. (the "Company") develops and provides
software solutions and services for automating the consumer and small business
credit analysis, decisioning and funding process. The Company's customers are
primarily banks and other financial institutions located throughout the United
States.
 
     Principles of Consolidation
 
     The accompanying 1995 and 1996 consolidated financial statements include
the accounts of the Company and its subsidiary, Credit Connection LLC. The
subsidiary was established on January 5, 1995 to operate an automated service
bureau which electronically assembles and transmits between merchants and credit
grantors credit applications of the merchants' customers. All material
intercompany accounts and transactions have been eliminated upon consolidation.
 
     The accompanying 1993 consolidated financial statements include the
accounts of the Company and CMSI Group Limited Partnership through March 4,
1993, the date the partnership was terminated upon the purchase of the minority
partnership interest (see Note 5).
 
     Unaudited Interim Financial Statements
 
     The consolidated financial statements for the six months ended June 30,
1995 and 1996 have been prepared by the Company pursuant to the rules and
regulations of the Securities and Exchange Commission for interim financial
reporting. These statements are unaudited but, in the opinion of management,
include all adjustments (consisting only of normal recurring adjustments and
accruals) necessary for a fair presentation of the financial information set
forth herein. The operating results for the six months ended June 30, 1996 are
not necessarily indicative of the results that may be expected for the year
ending December 31, 1996.
 
     Use of Estimates
 
     The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the amounts reported in the financial statements and
accompanying notes. Actual results could differ from those estimates.
 
SIGNIFICANT ACCOUNTING POLICIES
 
     Cash Equivalents
 
     The Company considers all highly liquid investments with a maturity of
three months or less when purchased to be cash equivalents.
 
     Property and Equipment
 
     Property and equipment is stated at cost and depreciated using the
straight-line method based on estimated useful lives of between three and seven
years. Amortization of leasehold improvements is provided using the
straight-line method over the lesser of the life of the improvement or the
remaining term of the lease. Assets held under capital leases are stated at the
lesser of the present value of future minimum payments using the Company's
incremental borrowing rate at the inception of the lease or the fair value of
the property at the
 
                                       F-7
<PAGE>   55
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
inception of the lease. The assets recorded under capital leases are amortized
over the lesser of the lease term or the estimated useful life of the assets in
a manner consistent with the Company's depreciation policy for owned assets.
 
     Software Development Costs
 
     Software development costs consist of direct labor and applicable overhead
related to the development of a software product named "Credit Connection."
These costs were capitalized beginning in September 1994 upon the determination
that the software was technologically feasible. Credit Connection was
commercially released in July 1996 and amortization over the estimated useful
life of three years commenced at that date.
 
     Revenue Recognition
 
     Revenues from long-term software license contracts are recognized on the
percentage-of-completion method, measured generally on a cost incurred basis.
Costs consist primarily of direct labor and applicable overhead. Contracts in
progress are reviewed periodically as the work progresses, and revenues and
earnings are adjusted in current accounting periods based on revisions in
contract value and estimates to complete.
 
     The Company recognizes revenue for software maintenance fees pro rata over
the term of the agreement, which generally have a one-year term. Fees received
in advance of revenue recognition are included in deferred maintenance and
service fees. Revenues from sales of hardware and software are recognized at
time of shipment and when collection of the receivable is probable.
 
     Advertising Costs
 
     All advertising costs are expensed when incurred. Costs which are included
in selling, general and administrative expense for the years ended December 31,
1993, December 31, 1994 and December 31, 1995 and for the six months ended June
30, 1995 and June 30, 1996 are $64,242, $62,594, $101,741, $57,708 and $67,082,
respectively.
 
     Stock Options Granted to Employees
 
     The Company records compensation expense for all stock-based compensation
plans using the intrinsic value method prescribed by APB Opinion No. 25,
Accounting for Stock Issued to Employees. In October 1995, the Financial
Accounting Standards Board issued FASB Statement No. 123, Accounting for Stock-
Based Compensation, which encourages companies to recognize expense for
stock-based awards based on their estimated fair value on the date of grant.
Statement No. 123, effective for 1996, does not require companies to change
their existing accounting for stock-based awards, but if the new fair value
method is not adopted, pro forma income and earnings per share data should be
provided in the notes to the financial statements. The Company intends to
continue to account for stock-based compensation plans using the intrinsic value
method and will supplementally disclose in its 1996 financial statements the
required pro forma information as if the fair value method had been adopted.
 
     Income Taxes
 
     The stockholders have elected under Subchapter S of the Internal Revenue
Code to include the Company's income in their personal income tax returns for
Federal and state income tax purposes. Accordingly, the Company was not subject
to Federal and state income taxes during the periods presented. The Company
currently anticipates completing an initial public offering of its common stock
in late 1996, which will result in the termination of the Company's Subchapter S
status.
 
                                       F-8
<PAGE>   56
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
2.  PRO FORMA INFORMATION (UNAUDITED)
 
     Pro Forma Balance Sheet
 
     Upon completion of its initial public offering, the Company's S Corporation
status will terminate and the Company will be subject to income tax at the
corporate level. The pro forma balance sheet of the Company as of June 30, 1996
reflects the deferred tax asset and liability which would have been recorded
upon termination by the Company if its S Corporation status was terminated at
that date. The pro forma deferred tax asset and liability represent the tax
effect of the cumulative differences between the financial reporting and income
tax bases of certain assets and liabilities as of June 30, 1996. The actual
deferred tax asset and liability recorded will be adjusted to reflect the effect
of operations of the Company for the period from July 1, 1996 through the date
immediately preceding the termination of its S Corporation status.
 
     The significant items comprising the Company's pro forma net deferred
income tax asset as of June 30, 1996 are as follows:
 
<TABLE>
<S>                                                                                  <C>
Pro forma deferred tax assets:
     Revenue recognition..........................................................   $317,475
     Accrued vacation.............................................................     48,375
     Provision for bad debts......................................................     37,884
                                                                                     --------
Total deferred tax assets.........................................................    403,734
Deferred tax liabilities:
     Capitalized software development costs.......................................   (138,709)
     Depreciation.................................................................   (193,293)
                                                                                     --------
Total deferred tax liabilities....................................................   (332,002)
                                                                                     --------
Pro forma net deferred tax asset..................................................   $ 71,732
                                                                                     ========
</TABLE>
 
     Pro Forma Statement of Operations Data
 
     Shortly before the closing of the public offering the Company will
terminate its status as an S Corporation and will be subject to federal and
state income taxes thereafter. Accordingly, for informational purposes, the
accompanying statements of operations data for the year ended December 31, 1995
and the six months ended June 30, 1996 include an unaudited pro forma adjustment
for income taxes which would have been recorded if the Company had not been an S
Corporation, based on the tax laws in effect during the respective periods.
 
     Pro forma income tax expense (benefit) consists of the following:
 
<TABLE>
<CAPTION>
                                                                                        SIX MONTHS
                                                                         YEAR ENDED       ENDED
                                                                        DECEMBER 31,     JUNE 30,
                                                                            1995           1996
                                                                        ------------    ----------
<S>                                                                     <C>             <C>
Current:
     Federal.........................................................     $     --      $    4,053
     State...........................................................           --           2,034
                                                                        ------------    ----------
                                                                                --           6,087
Deferred:
     Federal.........................................................      180,630         (91,585)
     State...........................................................       39,988         (20,275)
                                                                        ------------    ----------
                                                                           220,618        (111,860)
                                                                        ------------    ----------
Pro forma income tax expense (benefit)...............................     $220,618      $ (105,773)
                                                                        ==========       =========
</TABLE>
 
                                       F-9
<PAGE>   57
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
     The Company's pro forma expense (benefit) for income taxes would result in
effective tax rates that vary from the statutory federal income tax rate as
follows:
 
<TABLE>
<CAPTION>
                                                                                        SIX MONTHS
                                                                         YEAR ENDED       ENDED
                                                                        DECEMBER 31,     JUNE 30,
                                                                            1995           1996
                                                                        ------------    ----------
<S>                                                                     <C>             <C>
Expected federal income tax provision at 34%.........................     $325,697      $  (43,262)
Income not recognizable for tax purposes.............................      (89,878)        (45,338)
State income taxes, net of federal benefit...........................      (15,201)         (6,362)
Other................................................................           --         (10,811)
                                                                        ------------    ----------
                                                                          $220,618      $ (105,773)
                                                                        ==========       =========
</TABLE>
 
     Pro Forma Earnings (Loss) Per Share
 
     The following table summarizes the computations of share amounts used in
the computation of pro forma earnings (loss) per share presented in the
accompanying statements of operations:
 
<TABLE>
<CAPTION>
                                                                                        SIX MONTHS
                                                                         YEAR ENDED       ENDED
                                                                        DECEMBER 31,     JUNE 30,
                                                                            1995           1996
                                                                        ------------    ----------
<S>                                                                     <C>             <C>
Weighted average number of shares of common stock outstanding during
  the period.........................................................     4,910,100     4,910,100
Effect of options to purchase common stock issued within one year of
  registration statement.............................................     1,383,620     1,383,620
                                                                        ------------    ----------
Total common and common equivalent shares of stock considered
  outstanding during the period......................................     6,293,720     6,293,720
                                                                         ==========      ========
</TABLE>
 
     Pro forma earnings (loss) per common and common equivalent share is based
on the average number of shares of common stock outstanding during each period.
As required by the Securities and Exchange Commission, all options to purchase
common stock issued by the Company at exercise prices below the expected initial
public offering price during the twelve-month period prior to the anticipated
offering date have been included in the computations as if they were outstanding
for all periods presented using the treasury stock method, even if the result is
anti-dilutive.
 
                                      F-10
<PAGE>   58
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
3.  HISTORICAL EARNINGS (LOSS) PER COMMON AND COMMON EQUIVALENT SHARE
 
     The following table summarizes the computations of historical earnings
(loss) per common and common equivalent share.
 
<TABLE>
<CAPTION>
                                                     YEARS ENDED                    SIX MONTHS ENDED
                                                     DECEMBER 31,                       JUNE 30,
                                         ------------------------------------    -----------------------
                                           1993          1994         1995         1995          1996
                                         ---------    ----------    ---------    ---------    ----------
<S>                                      <C>          <C>           <C>          <C>          <C>
Net income (loss).....................   $ 318,857    $ (144,931)   $ 957,932    $ 577,663    $ (127,240)
                                         =========    ==========    =========    =========    ==========
Weighted average number of shares
  outstanding.........................   4,910,100     4,910,100    4,910,100    4,910,100     4,910,100
Effect of options to purchase common
  stock issued within one year of
  registration statement..............   1,383,620     1,383,620    1,383,620    1,383,620     1,383,620
                                         ---------    ----------    ---------    ---------    ----------
Total common and common equivalent
  shares of stock considered
  outstanding during the period.......   6,293,720     6,293,720    6,293,720    6,293,720     6,293,720
                                         =========    ==========    =========    =========    ==========
Earnings (loss) per common and common
  equivalent share....................   $    0.05    $    (0.02)   $    0.15    $    0.09    $    (0.02)
                                         =========    ==========    =========    =========    ==========
</TABLE>
 
     Earnings (loss) per common and common equivalent share is based on the
average number of shares of common stock outstanding during each period. As
required by the Securities and Exchange Commission, all options to purchase
common stock issued by the Company at exercise prices below the expected initial
public offering price during the twelve-month period prior to the anticipated
offering date have been included in the computations as if they were outstanding
for all periods presented using the treasury stock method, even if the result is
anti-dilutive.
 
4.  SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING ACTIVITIES
 
     As discussed in Note 5, in 1993 the Company purchased a limited partner's
interest in a partnership for $225,000, of which $75,000 was financed through
the issuance of a note payable. In connection with the purchase, an excess of
assigned value of the identifiable net assets over the cost of an acquired
interest was recorded as follows:
 
<TABLE>
<S>                                                                                <C>
Acquired interest...............................................................   $  758,000
Forgiveness of debt.............................................................      813,000
Used to reduce noncurrent assets to zero........................................     (127,000)
Issuance of note payable........................................................      (75,000)
Cash paid.......................................................................     (150,000)
                                                                                   ----------
Excess of assigned value of identifiable assets over cost of an acquired
  interest......................................................................   $1,219,000
                                                                                   ==========
</TABLE>
 
     Capital lease obligations of $309,228, $538,324, $274,422 and $9,058 were
incurred when the Company entered into leases for new equipment during the years
ended December 31, 1994 and December 31, 1995 and the six months ended June 30,
1995 and June 30, 1996, respectively.
 
     No interest or income taxes were paid during 1993, 1994 and 1995. Interest
paid for the six months ended June 30, 1995 and June 30, 1996 totaled $51,921
and $61,370 respectively.
 
                                      F-11
<PAGE>   59
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
5.  PARTNERSHIP INTEREST IN CMSI GROUP LIMITED PARTNERSHIP
 
     From September 1988 through March 4, 1993 the Company was the sole general
partner of CMSI Group Limited Partnership, a partnership which conducted what
are now the Company's principal operations. During this period, the Company's
ownership interest in the partnership varied between 49% and 67%, and it
accounted for the partnership as a consolidated subsidiary in its financial
statements.
 
     In March 1993 the Company purchased the other partner's limited partnership
interest for $225,000. The Company accounted for the acquisition of the limited
partner's interest as the acquisition of a minority interest and used the
purchase method of accounting. The assigned value of the identifiable net assets
acquired over the cost of the acquired interest was $1,219,000, after reducing
intangible assets and property and equipment to zero for the portion of those
assets represented by the acquired interest. This amount is being amortized into
income using the straight-line method over four years.
 
6.  COSTS AND ESTIMATED EARNINGS ON UNCOMPLETED CONTRACTS
 
     Uncompleted contracts consist of the following components:
 
<TABLE>
<CAPTION>
                                                             BALANCE SHEET CAPTION
                                                            ------------------------
                                                            COSTS AND
                                                            ESTIMATED      BILLINGS
                                                             EARNINGS         IN
                                                                IN        EXCESS OF
                                                              EXCESS      COSTS AND
                                                                OF        ESTIMATED
                                                             BILLINGS      EARNINGS       TOTAL
                                                            ----------    ----------    ----------
<S>                                                         <C>           <C>           <C>
December 31, 1994:
     Costs and estimated earnings........................   $       --    $1,826,899    $1,826,899
     Billings............................................           --     2,668,436     2,668,405
                                                             =========     =========     =========
                                                            $       --    $ (841,537)   $ (841,537)
                                                            ----------    ----------    ----------
December 31, 1995:
     Costs and estimated earnings........................   $1,552,292    $2,044,454    $3,596,701
     Billings............................................    1,288,927     2,636,911     3,925,793
                                                            ----------    ----------    ----------
                                                            $  263,365    $ (592,457)   $ (329,092)
                                                             =========     =========     =========
June 30, 1996 (unaudited):
     Costs and estimated earnings........................   $  781,595    $3,012,493    $3,794,088
     Billings............................................      634,820     3,981,316     4,616,136
                                                            ----------    ----------    ----------
                                                            $  146,775    $ (968,823)   $ (822,048)
                                                             =========     =========     =========
</TABLE>
 
     All receivables on contracts in-progress are expected to be collected
within twelve months.
 
7.  SHORT-TERM BORROWINGS
 
     At December 31, 1994, December 31, 1995 and June 30, 1996 the Company
maintained a short-term line of credit arrangement with a bank which allowed for
aggregate borrowings of $500,000. Borrowings under this arrangement, which are
personally guaranteed by the stockholders of the Company, are secured by
essentially all of the Company's assets and bear interest at the bank's prime
rate plus 1% per annum (weighted average borrowing rate of 9.4% and 9.8% for the
year ended December 31, 1994 and 1995, respectively). Under the terms of the
credit arrangement, the Company is required to comply with certain covenants.
 
                                      F-12
<PAGE>   60
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
8.  STOCKHOLDER LOANS
 
     Amounts due to stockholders accrue interest at 7% per annum and are payable
on demand after October 1, 1997.
 
9.  CAPITAL LEASE OBLIGATIONS
 
     The Company leases equipment under capital leases. Property and equipment
includes the following amounts for leases that have been capitalized:
 
<TABLE>
<CAPTION>
                                                                               DECEMBER 31
                                                                           --------------------
                                                                             1994        1995
                                                                           --------    --------
<S>                                                                        <C>         <C>
Computer equipment......................................................   $227,240    $561,279
Office furniture and equipment..........................................     81,988     265,337
                                                                           --------    --------
                                                                            309,228     826,616
Less: accumulated amortization..........................................     27,851     188,155
                                                                           --------    --------
                                                                           $281,377    $638,461
                                                                           ========    ========
</TABLE>
 
     Amortization of leased assets is included in depreciation expense.
 
     Future minimum payments under capital lease obligations consist of the
following at December 31, 1995:
 
<TABLE>
        <S>                                                                  <C>
        1996..............................................................   $262,321
        1997..............................................................    244,008
        1998..............................................................    140,209
        1999..............................................................     61,206
        2000 and thereafter...............................................     25,753
                                                                             --------
        Total minimum lease payments......................................   $733,497
        Less amounts representing interest................................    138,252
                                                                             --------
        Present value of minimum capital lease payments (including current
          portion of $198,234)............................................   $595,245
                                                                             ========
</TABLE>
 
10.  STOCK OPTIONS
 
     In 1996 the Company adopted the 1996 Credit Management Solutions, Inc.
Non-Qualified Stock Option Plan (the "Plan"). The Plan provides for the granting
of non-qualified options to purchase an aggregate of up to 2,750,000 shares of
common stock to employees and directors of the Company. In June 1996 the Company
granted options to purchase 2,362,540 shares of common stock for an exercise
price of $5.00 per share, the estimated fair value of a share of common stock at
the date of grant as determined by an independent appraisal. These options have
a term of 10 years, and at June 30, 1996, 642,234 options are vested and
exercisable.
 
     In October 1996 the Company granted options to purchase 27,360 shares of
common stock for an exercise price of $9.60 per share, the estimated fair value
of a share of common stock at the date of grant. At the date of grant, 2,736
options became immediately vested and exercisable.
 
     All options granted under the Plan are subject to vesting provisions at the
discretion of the Board of Directors. Options granted through October 1996 vest
in varying percentages through 2001.
 
                                      F-13
<PAGE>   61
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
11.  PROFIT SHARING PLAN
 
     The Company maintains a 401(k) profit sharing plan which covers all
employees with at least six months of service. In addition, the Company may make
a discretionary contribution based on each eligible participant's compensation.
Participant contributions vest immediately and employer contributions vest over
a six year period. In January 1996, the Company began matching 20% per annum of
the first $1,000 contributed to the plan by each employee. Contributions for the
six months ended June 30, 1996 were $9,800.
 
12.  CONCENTRATIONS OF CREDIT RISK AND MAJOR CUSTOMERS
 
     Financial instruments that potentially subject the Company to significant
concentrations of credit risk consist primarily of accounts receivable.
 
     To date, accounts receivable have been derived from revenues earned
primarily from banks and other financial institutions located in the United
States. The Company performs ongoing credit evaluations of its customers and
generally does not require collateral. The Company maintains reserves for
potential credit losses; historically, such losses have been insignificant and
within management's expectations. At December 31, 1995, 31% of accounts
receivable was due from one customer.
 
     The following table summarizes the percentage contribution of revenues by
customer when sales to such customers exceeded 10% of net revenues.
 
<TABLE>
<CAPTION>
                                                                        YEAR ENDED DECEMBER 31,
                                                                        ------------------------
                                                                        1993      1994      1995
                                                                        ----      ----      ----
<S>                                                                     <C>       <C>       <C>
Customer A...........................................................    11%        --        --
Customer B...........................................................    13%        --        --
Customer C...........................................................    16%        --        --
Customer D...........................................................    11%        --        --
Customer E...........................................................    18%        --        --
Customer F...........................................................    12%        --        --
Customer G...........................................................     --       17%       20%
Customer H...........................................................     --       10%        --
Customer I...........................................................     --       12%        --
Customer J...........................................................     --       17%        --
Customer K...........................................................     --        --       13%
</TABLE>
 
13.  OPERATING LEASES
 
     The Company leases certain office space and equipment under non-cancelable
operating lease agreements which expire through 2007. Future minimum lease
payments at December 31, 1995 for leases with initial terms of one year or more
consist of the following:
 
<TABLE>
        <S>                                                                <C>
        1996............................................................   $  504,320
        1997............................................................      508,074
        1998............................................................      461,004
        1999............................................................       81,539
        2000 and thereafter.............................................       40,470
                                                                           ----------
        Total minimum lease payments....................................   $1,595,407
                                                                            =========
</TABLE>
 
     Rent expense under all operating leases for the years ended December 31,
1993, December 31, 1994 and December 31, 1995 and the six months ended June 30,
1995 and June 30, 1996 was $26,985, $171,346, $398,530, $195,014 and $214,655,
respectively.
 
                                      F-14
<PAGE>   62
 
                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
 
             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)
 
14.  SUBSEQUENT EVENTS
 
     In August 1996, the Company entered into a settlement agreement and general
release with a former officer of the Company. The agreement provides that the
Company will pay the former officer his salary for a period of one year. In
addition, the agreement requires the Company to pay the former officer $240,000
if a change in control of the Company occurs before January 18, 1997 or $120,000
if a change in control occurs before July 18, 1997. If an initial public
offering of the Company's common stock is consummated prior to a change in
control, the agreement provides that the Company will pay the former officer
$240,000 if the offering is consummated prior to January 18, 1997 or $120,000 if
the offering occurs before July 18, 1997. At the Company's discretion, any
payments required to be made to the former officer may be in the form of cash or
stock. In August 1996 the Company accrued $240,000 of expense related to this
agreement based on the assessment that it is probable that this amount will be
due to the former officer.
 
     On October 10, 1996, the Board of Directors approved a 32,734 for 1 stock
split of the Company's common stock. All references in the accompanying
financial statements to share and per share amounts have been retroactively
restated to reflect the stock split.
 
                                      F-15
<PAGE>   63
 
===============================================================================
 
  NO PERSON IS AUTHORIZED TO GIVE ANY INFORMATION OR TO MAKE ANY REPRESENTATION
NOT CONTAINED IN THIS PROSPECTUS, AND ANY INFORMATION OR REPRESENTATIONS NOT
CONTAINED HEREIN MUST NOT BE RELIED UPON AS HAVING BEEN AUTHORIZED BY THE
COMPANY, ANY SELLING STOCKHOLDER OR THE UNDERWRITERS. THIS PROSPECTUS DOES NOT
CONSTITUTE AN OFFER TO SELL OR A SOLICITATION OF AN OFFER TO BUY ANY OF THE
SECURITIES OFFERED HEREBY TO ANY PERSON OR BY ANYONE IN ANY JURISDICTION IN
WHICH IT IS UNLAWFUL TO MAKE SUCH AN OFFER OR SOLICITATION. NEITHER THE DELIVERY
OF THIS PROSPECTUS NOR ANY SALE MADE HEREUNDER SHALL, UNDER ANY CIRCUMSTANCES,
CREATE ANY IMPLICATION THAT THE INFORMATION CONTAINED HEREIN IS CORRECT AS OF
ANY DATE SUBSEQUENT TO THE DATE HEREOF.
 
                           ------------------------
 
                              TABLE OF CONTENTS
 
<TABLE>
<CAPTION>
                                        PAGE
                                        ----
<S>                                     <C>
Prospectus Summary....................    3
Risk Factors..........................    6
Use of Proceeds.......................   14
Dividend Policy.......................   14
Capitalization........................   15
Dilution..............................   16
Selected Consolidated Financial
  Data................................   17
Management's Discussion and Analysis
  of Financial Condition and Results
  of Operations.......................   18
Business..............................   24
Management............................   36
Certain Transactions..................   40
Principal and Selling Stockholders....   41
Description of Capital Stock..........   42
Shares Eligible for Future Sale.......   43
Underwriting..........................   45
Legal Matters.........................   46
Experts...............................   46
Additional Information................   46
Index to Financial Statements.........  F-1
</TABLE>
 
                            ------------------------
 
  UNTIL             , 1997 (25 DAYS AFTER THE DATE OF THIS PROSPECTUS) ALL
DEALERS EFFECTING TRANSACTIONS IN THE SHARES OF COMMON STOCK, WHETHER OR NOT
PARTICIPATING IN THIS DISTRIBUTION, MAY BE REQUIRED TO DELIVER A PROSPECTUS.
THIS IS IN ADDITION TO THE OBLIGATION OF DEALERS TO DELIVER A PROSPECTUS WHEN
ACTING AS UNDERWRITERS AND WITH RESPECT TO THEIR UNSOLD ALLOTMENTS OR
SUBSCRIPTIONS.
===============================================================================




===============================================================================
 
                                            SHARES
 
                              CREDIT MANAGEMENT
                               SOLUTIONS, INC.
                                      
                                    [LOGO]
                                      
                                 COMMON STOCK
                            ---------------------
                                      
                                  PROSPECTUS
                                      
                            ---------------------
                    FRIEDMAN, BILLINGS, RAMSEY & CO, INC.
                                      
                               UNTERBERG HARRIS
                                           , 1996
 
===============================================================================

<PAGE>   64
 
                                    PART II
 
                     INFORMATION NOT REQUIRED IN PROSPECTUS
 
ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION.
 
     The following table sets forth the expenses and costs (other than
underwriting discounts and commissions) expected to be incurred in connection
with the issuance and distribution of the securities registered hereby. All the
amounts shown are estimates except for the registration fee, the NASD filing fee
and the Nasdaq National Market application fee:
 
<TABLE>
        <S>                                                                 <C>
        Securities and Exchange Commission registration fee...............  $ 11,779
        NASD filing fee...................................................     4,387
        Nasdaq National Market listing fee................................    20,525
        Commissions payable to Graham, Hamilton & Dwyer, Inc..............   200,000
        Legal fees and expenses...........................................   300,000
        Blue Sky fees and expenses........................................    25,000
        Accounting fees and expenses......................................   125,000
        Printing and engraving fees.......................................   125,000
        Transfer agent and registrar fees.................................    10,000
        Miscellaneous.....................................................    78,309
                                                                            --------
                  Total...................................................  $900,000
                                                                            ========
</TABLE>
 
ITEM 14. INDEMNIFICATION OF DIRECTORS AND OFFICERS.
 
     (a) The Articles of Incorporation of the Registrant, consistent with
Maryland law, provides that the Registrant shall indemnify its past, present and
future directors and officers from judgments, fines, penalties, settlements and
defense costs and expenses (including reasonable attorneys' fees) incurred in
threatened, pending or completed actions, suits or proceedings against him or
her, whether civil, criminal, administrative or investigative, to which such
person was or is a party or threatened to be made a party by reason of his or
her being or having been a director or officer of the Registrant or, at the
Registrant's request, or any other corporation, partnership or enterprise and
from which he or she is not otherwise entitled to be indemnified. The Registrant
shall advance expenses in the investigation and defense of any such proceeding,
provided the director or officer agrees to reimburse the Registrant if it is
found that the director or officer did not act in good faith, that the director
or officer did not reasonably believe that his or her acts or omissions were not
opposed to the best interests of the Registrant, that the acts or omissions of
the director or officer were not the result of active and deliberate dishonesty,
or that the acts or omissions of the director or officer did not result in the
receipt by him or her of an improper personal benefit. If the director or
officer is alleged to have defrauded the Registrant or to have derived an
improper personal benefit, no indemnification shall be afforded unless a
disinterested majority of the stockholders or of the Board of Directors
determines that such indemnification is appropriate or it is adjudged in the
proceeding that the director or officer did not defraud the Registrant or
receive an improper benefit.
 
     (b) The Registrant intends to reincorporate in Delaware prior to the
consummation of this Offering. The Registrant's Certificate of Incorporation,
together with its Bylaws, will provide that the Registrant shall indemnify
officers and directors, and may indemnify its other employees and agents, to the
fullest extent permitted by law. The laws of the State of Delaware permit, and
in some cases require, corporations to indemnify officers, directors, agents and
employees who are or have been a party to or are threatened to be made a party
to litigation against judgments, fines, settlements and reasonable expenses
under certain circumstances.
 
     The Registrant's Certificate of Incorporation will limit the liability of
its directors and officers to the fullest extent permitted by the laws of the
State of Delaware. Under the Registrant's Certificate of Incorporation, and as
permitted by the laws of the State of Delaware, a director or officer will not
be liable to
 
                                      II-1
<PAGE>   65
 
the Registrant or its stockholders for damages for breach of fiduciary duty.
Such limitations of liability will not affect liability for (i) breach of the
director's duty of loyalty to the corporation or its stockholders, (ii) acts or
omissions not in good faith or which involve intentional misconduct or a knowing
violation of the law, (iii) any transaction from which the director derived an
improper personal benefit, or (iv) the payment of any unlawful distribution.
 
     Under the form of Underwriting Agreement, to be filed as Exhibit 1.1, the
Underwriters are obligated, under certain circumstances, to indemnify directors
and officers of the Registrant against certain liabilities, including
liabilities under the Securities Act of 1933, as amended (the "Securities Act").
 
     The Registrant intends to purchase a general liability insurance policy
which covers certain liabilities of directors and officers of the Registrant
arising out of claims based on acts or omissions in their capacity as directors
or officers.
 
ITEM 15. RECENT SALES OF UNREGISTERED SECURITIES.
 
     In June, 1996, the Option Committee granted stock options to purchase an
aggregate of 2,029,900 shares of Common Stock to certain of the Company's
executive officers, including Messrs. Alsobrook, Grody, Riordan and Vollono and
Ms. Weil (the "Executive Options"). The Executive Options have an exercise price
of $5.00 per share and a term of 10 years. The Executive Options vest at a rate
of 30% at the time of grant, 20% on each of the first and second anniversaries
and 10% on each of the third, fourth and fifth anniversaries of the date of
grant, the Option Committee granted 27,360 stock options under the Stock Option
Plan (the "October Options"). The October Options have an exercise price of
$9.60 per share and vest at a rate of 10% at the time of grant, 20% on each of
the second, third and fourth anniversaries of the date of grant and 10% on the
fifth anniversary of the date of grant. The Options were granted pursuant to
exemption from registration by virtue of Section 4(2) of the Securities Act and
Rule 701 promulgated under the Securities Act. Certain Selling Stockholders
intend to exercise 100,000 of the Executive Options immediately prior to the
consummation of the Offering. Such exercise will result in proceeds to the
Company of $500,000.
 
ITEM 16. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.
 
     (a) The Exhibits filed as part of this Registration Statement are as
follows:
 
<TABLE>
<CAPTION>
 EXHIBIT
 NUMBER                                        DESCRIPTION OF EXHIBIT
 ------     --------------------------------------------------------------------------------------------
 <C>        <S>
   1        Form of Underwriting Agreement*
   3.1      Certificate of Incorporation of the Company*
   3.2      Bylaws of the Company*
   4        Specimen certificate for Common Stock of the Company*
   5        Opinion of Manatt, Phelps & Phillips, LLP regarding legality of the securities being
            registered*
  10.1      Form of Project Commencement Agreement
  10.2      Form of Software License Agreement
  10.3      Form of Software Maintenance Agreement
  10.4      Form of Professional Services Agreement
  10.5      Form of Credit Connection Lender Agreement (for CreditRevue Licensees)
  10.6      Form of Credit Connection Lender Agreement (for non-CreditRevue Licensees)
  10.7      Form of Credit Connection Dealer Subscription Agreement
 10.8.1     Office Building Lease between Symphony Woods Limited Partnership and the Company dated
            October 29, 1993
 10.8.2     Office Building Lease between Symphony Woods Limited Partnership and the Company dated
            February 10, 1995
 10.8.3     First Amendment to Lease dated March 29, 1995
 10.8.4     Second Amendment to Lease dated August 12, 1996
  10.9      Promissory Note dated December 31, 1995 given by the Company to James R. DeFrancesco
  10.10     Business Loan Agreement between The Columbia Bank and the Company dated June 10, 1994
  10.11     1996 Credit Management Solutions, Inc. Non-Qualified Stock Option Plan
  21        Subsidiaries of the Company
  23.1      Consent of Ernst & Young LLP
  23.2      Consent of Manatt, Phelps & Phillips, LLP (included in Exhibit 5)*
  24        Power of Attorney (included on Page II-4)
  27        Financial Data Schedule
</TABLE>
 
- ---------------
* To be filed by amendment.
 
     (b) Schedules have been omitted because of the absence of the conditions
under which they are required or because the required information is included in
the financial statements or notes thereto.
 
                                      II-2
<PAGE>   66
 
ITEM 17. UNDERTAKINGS.
 
     The undersigned registrant hereby undertakes that:
 
          (1) For purposes of determining any liability under the Securities Act
              of 1933, the information omitted from the form of prospectus filed
              as a part of this registration statement in reliance upon Rule
              430A and contained in a form of prospectus filed by the registrant
              pursuant to Rule 424(b)(1) or (4) or 497(h) under the Securities
              Act shall be deemed to be part of this registration statement as
              of the time it was declared effective.
 
          (2) For the purpose of determining any liability under the Securities
              Act of 1933, each post-effective amendment that contains a form of
              prospectus shall be deemed to be a new registration statement
              relating to the securities offered therein, and the offering of
              such securities at that time shall be deemed to be the initial
              bona fide offering thereof.
 
     Insofar as indemnification for liabilities arising under the Securities Act
of 1933 may be permitted to directors, officers and controlling persons of the
registrant pursuant to the foregoing provisions, or otherwise, the registrant
has been advised that in the opinion of the Securities and Exchange Commission
such indemnification is against public policy as expressed in the Act and is,
therefore, unenforceable. In the event that a claim for indemnification against
such liabilities (other than the payment by the registrant of expenses incurred
or paid by a director, officer or controlling person of the registrant in the
successful defense of any action, suit or proceeding) is asserted by such
director, officer or controlling person in connection with the securities being
registered, the registrant will, unless in the opinion of its counsel the matter
has been settled by controlling precedent, submit to a court of appropriate
jurisdiction the question whether such indemnification by it is against public
policy as expressed in the Act and will be governed by the final adjudication of
such issue.
 
     The undersigned registrant hereby undertakes to provide to the underwriter
at the closing specified in the underwriting agreements, certificates in such
denominations and registered in such names as required by the underwriter to
permit prompt delivery to each purchaser.
 
                                      II-3
<PAGE>   67
 
                                   SIGNATURES
 
     Pursuant to the requirements of the Securities Act of 1933, the registrant
has duly caused this registration statement to be signed on its behalf by the
undersigned, thereunto duly authorized, in the City of Columbia, State of
Maryland, on October 11, 1996.
 
                                          CREDIT MANAGEMENT SOLUTIONS, INC.
 
                                          BY:      /s/ JAMES R. DEFRANCESCO
                                             -----------------------------------
                                                    James R. DeFrancesco
                                                     President and Chief
                                                      Executive Officer
 
     Each person whose signature appears below constitutes and appoints James R.
DeFrancesco and Scott L. Freiman, and each of them acting individually or
together, as his or her true and lawful attorney-in-fact and agent, with full
power of substitution for him or her and in his or her name, in any and all
capacities, to sign any and all amendments to this Registration Statement
(including post-effective amendments), and any registration statement filed
pursuant to Rule 462(b) under the Securities Act of 1933, as amended, and to
file the same, with all exhibits thereto and other documents in connection
therewith, with the Securities and Exchange Commission, granting unto said
attorneys-in-fact and agents full power and authority to do and perform each and
every act and thing necessary or advisable to be done in connection therewith,
as fully to all intents and purposes as he or she might or could do in person,
hereby ratifying and confirming all that said attorneys-in-fact and agents, or
their substitutes, may lawfully do or cause to be done by virtue hereof. This
Power of Attorney may be executed in counterparts.
 
     Pursuant to the requirements of the Securities Act of 1933, this
registration statement has been signed by the following persons in the
capacities and on the dates indicated.
 
<TABLE>
<C>                                            <S>                          <C>
          /s/ JAMES R. DEFRANCESCO             President, Chief Executive     October 11, 1996
- ---------------------------------------------  Officer and Chairman of the
            James R. DeFrancesco               Board of Directors
                                               (Principal Executive
                                               Officer)

            /s/ SCOTT L. FREIMAN               Executive Vice President       October 11, 1996
- ---------------------------------------------  and Director
              Scott L. Freiman

             /s/ MILES H. GRODY                Senior Vice President,         October 11, 1996
- ---------------------------------------------  Secretary, General Counsel
               Miles H. Grody                  and Director

            /s/ ROBERT P. VOLLONO              Senior Vice President,         October 11, 1996
- ---------------------------------------------  Treasurer, Chief Financial
              Robert P. Vollono                Officer and Director
                                               (Principal Financial and
                                               Accounting Officer)

            /s/ STEPHEN X. GRAHAM              Director                       October 11, 1996
- ---------------------------------------------
              Stephen X. Graham
</TABLE>
 
                                      II-4
<PAGE>   68
 
                                 EXHIBIT INDEX
 
<TABLE>
<CAPTION>
                                                                                      PAGE AT
                                                                                   WHICH EXHIBIT
                                                                                    APPEARS IN
 EXHIBIT                                                                           SEQUENTIALLY
 NUMBER                                    DOCUMENT                                NUMBERED COPY
 -------                                   --------                                -------------
 <S>         <C>                                                                   <C>
    1        Form of Underwriting Agreement*.....................................
    3.1      Certificate of Incorporation of the Company*........................
    3.2      Bylaws of the Company*..............................................
    4        Specimen certificate for Common Stock of the Company*...............
    5        Opinion of Manatt, Phelps & Phillips, LLP regarding legality of the
             securities being registered*........................................
   10.1      Form of Project Commencement Agreement..............................
   10.2      Form of Software License Agreement..................................
   10.3      Form of Software Maintenance Agreement..............................
   10.4      Form of Professional Services Agreement.............................
   10.5      Form of Credit Connection Lender Agreement (for CreditRevue
             Licensees)..........................................................
   10.6      Form of Credit Connection Lender Agreement (for non-CreditRevue
             Licensees)..........................................................
   10.7      Form of Credit Connection Dealer Subscription Agreement.............
   10.8.1    Office Building Lease between Symphony Woods Limited Partnership and
             the Company dated October 29, 1993..................................
   10.8.2    Office Building Lease between Symphony Woods Limited Partnership and
             the Company dated February 10, 1995.................................
   10.8.3    First Amendment to Lease dated March 29, 1995.......................
   10.8.4    Second Amendment to Lease dated August 12, 1996.....................
   10.9      Promissory Note dated December 31, 1995 given by the Company to
             James R. DeFrancesco................................................
   10.10     Business Loan Agreement between The Columbia Bank and the Company
             dated June 10, 1994.................................................
   10.11     1996 Credit Management Solutions, Inc. Non-Qualified Stock Option
             Plan................................................................
   21        Subsidiaries of the Company.........................................
   23.1      Consent of Ernst & Young LLP........................................
   23.2      Consent of Manatt, Phelps & Phillips, LLP (included in Exhibit
             5)*.................................................................
   24        Power of Attorney (included on Page II-4)...........................
   27        Financial Data Schedule.............................................
</TABLE>
 
- ---------------
 
* To be filed by amendment.

<PAGE>   1
                                                                   EXHIBIT 10.1


                         PROJECT COMMENCEMENT AGREEMENT
                         (CMSI CREDITREVUE(R) SOFTWARE)


THIS AGREEMENT is made this ______ day of __________________, 1996 (the
"Effective Date"), by and between Credit Management Solutions, Inc. ("CMSI"),
with its principal place of business at 5950 Symphony Woods Road, Suite 301,
Columbia, Maryland, 21044, and _________________ ("Licensee"), with its
principal place of business at ____________________________________.


                                   BACKGROUND

CMSI is the licensor of a proprietary software system utilized for lending
purposes named CreditRevue(R), including various CMSI proprietary optional
software packages, some of which may be referred to by another name
(CreditRevue(R) and such optional software packages are hereinafter referred to
collectively as the "Software").  Licensee is a financial institution which
intends to enter into a license agreement and a maintenance agreement with CMSI
for the Software, including various system options and customizations.  The
system options and customizations which will be contained in the initial
Software package to be licensed by Licensee shall be outlined in the Functional
Specifications document to be developed by CMSI and agreed to by Licensee
during the term of this Agreement.  Additionally, CMSI shall develop with
Licensee's cooperation a Project Plan Schedule for implementation of the
Software system by Licensee, and CMSI and Licensee shall negotiate pricing for
Licensee's customized version of the Software, during the term of this
Agreement.  During the term of this Agreement, CMSI may make the Software
available to Licensee, solely for development and project planning purposes,
and CMSI shall devote the resources necessary to prepare the Functional
Specifications and to perform such other tasks as may reasonably be appropriate
so that the parties can finalize and execute a definitive CreditRevue(R)
Software License Agreement (the "License Agreement") and a definitive
CreditRevue(R) Software Maintenance Agreement (the "Maintenance Agreement").
CMSI and Licensee anticipate that they shall execute the License Agreement and
Maintenance Agreement, permitting Licensee to utilize the Software for
production purposes, within sixty (60) days after the Project Commencement Date
(as defined below).  Neither the Software, nor any associated third party
software provided by CMSI and used in conjunction with the Software, shall be
available to Licensee or its Affiliates for production purposes until after
such time as the License Agreement and Maintenance Agreement are executed.
For the purposes of this Agreement, "Affiliate" shall mean any person or entity
(i) that owns more than fifty percent (50%) of the voting capital stock of
Licensee, or (ii) more than fifty percent (50%) of whose voting capital stock
is owned by Licensee, or (iii) more than fifty percent (50%) of whose voting
capital stock is owned by another person or entity that at such time owns more
than fifty percent (50%) of the voting capital stock of Licensee.  A person's
or entity's status as an Affiliate shall terminate if it undergoes a change in
ownership such that it no longer satisfies the common ownership provisions of
the previous sentence.



                              TERMS AND CONDITIONS

         1.  This Agreement will be for a ________________________ (___)
concurrent user Software system.  Upon execution of this Agreement, Licensee
will make an initial payment to CMSI of $________________________ (the "Initial
Payment") in compensation for its development of the Functional Specifications
and related efforts hereunder.  CMSI and Licensee agree that the full pricing
for a production license for a ________________________ (___) concurrent user
Software system to Licensee shall be finalized upon the completion of the
Functional Specifications document, if not earlier, and will be dependent upon
Licensee's customization requirements for the Software.  In the event that any
specific Affiliate or group of Affiliates requests CMSI to perform
customization services specific to their particular requirements, such
Affiliate or group of Affiliates shall not be required to acquire a separate
license to the Software, but CMSI reserves the right to charge its standard
project fees as if such customizations represented a new and independent
project.

         2.  Licensee acknowledges that CMSI shall not start work under this
Agreement upon the Effective Date.  Instead, CMSI shall notify Licensee in
writing of the date upon which it shall commence work (the "Project
Commencement Date"), and in no event shall the Project Commencement Date be
later than ________________, 1996.  Upon the Project Commencement Date, CMSI
will begin working with Licensee on the Functional Specifications document, the
negotiation of final pricing, and a Project Plan Schedule for the
implementation of the Software at Licensee's designated
<PAGE>   2
site(s).  CMSI shall proceed with the development of the Functional
Specifications in a diligent manner and shall use all reasonable efforts to
allocate such skilled personnel and other resources to the project as shall be
necessary to complete the Functional Specifications within sixty (60) days of
the Project Commencement Date.  Licensee shall provide all information,
assistance and decisions reasonably requested by CMSI in a timely fashion so as
to not inhibit CMSI's ability to complete the Functional Specifications within
sixty (60) days of the Project Commencement Date, and Licensee acknowledges
that the period for completing the Functional Specifications may be extended to
the extent that Licensee's failure to meet this obligation causes project
delay(s) Additionally, CMSI and Licensee agree to promptly begin and proceed
with good faith negotiations and the finalization of the License Agreement and
Maintenance Agreement.  Such agreements and documentation shall include the
applicable terms and conditions set forth in this Agreement and in Exhibit A
attached hereto, unless otherwise agreed in writing by the parties.  Upon their
execution, the License Agreement and Maintenance Agreement shall supersede the
terms of this Agreement.

         3.  If the Functional Specifications document has not been completed
and/or approved by Licensee within sixty (60) days following the Project
Commencement Date for reason other than CMSI's failure to perform as required
in Section 2 above, and Licensee does not provide CMSI with written notice of
its intent to terminate this Agreement, then CMSI shall be entitled to
additional compensation for continued work that it performs on the Functional
Specifications and the Software.  Such additional compensation shall be in the
amount of $30,000.00 per month, commencing with the period beginning sixty (60)
days after the Project Commencement Date.  CMSI shall invoice Licensee monthly
in arrears for any such additional compensation.  Upon execution of a document
which constitutes final written agreement with respect to the License Agreement
and Maintenance Agreement and such other documentation prepared in accordance
with this Agreement, and final pricing for the Software, CMSI shall credit
Licensee under the License Agreement for the Initial Payment.  If the parties
fail to reach final agreement on the License Agreement, Licensee's sole
liability to CMSI in connection with the matters set forth in this Agreement
shall be the Initial Payment and any monthly payments paid and/or owed to CMSI
under this Section 3 prior to the termination of this Agreement.   In the event
of any such failure to reach agreement on the License Agreement, CMSI shall
have no further obligation toward Licensee with respect to the Functional
Specifications and Software, Licensee's rights to review or utilize the
Functional Specifications and Software shall terminate, and Licensee shall
promptly upon CMSI's request return to CMSI all copies of (i) the Software,
(ii) any associated third party software provided by CMSI and used in
conjunction with the Software, (iii) the Functional Specifications, and (iv)
any other documentation relating thereto.  Licensee's failure to make payments
when due under this Agreement and not to cure such failure within ten (10) days
after written notice from CMSI shall constitute a breach hereof, entitling CMSI
in its discretion to terminate this Agreement.

         4.  The parties hereto recognize that as a result of the arrangements
contemplated hereby, both parties will have access to, will acquire, and will
assist in developing confidential and proprietary information relating to the
business and operations of the other party and its affiliates, including
without limiting the generality of the foregoing, information systems and
customers.  The parties acknowledge that such information has been and will be
of central importance to each parties' business and that disclosures of it or
its use by others could cause substantial loss to the other party.  Each party
accordingly agrees that it will keep confidential any trade secrets or
confidential or proprietary information of the other party that it may gain
access to as a result of its association with the other party, and shall not at
any time directly or indirectly disclose such information to any person, firm,
or corporation, or use the same in any way other than as necessary in
connection with the arrangements contemplated by the Agreement.  The foregoing
shall not prohibit or limit the use by either party hereunder of purportedly
proprietary or confidential information of the other party (i) independently
developed by the party using it, (ii) rightfully previously known or acquired
by the party using it from a third party without continuing restriction on use,
or (iii) which is or becomes part of the public domain through no breach of
this Agreement by the party using it.  Moreover, it is understood by the
parties that CMSI has performed substantial independent development relating to
computer technology and associated products.  Neither this Agreement nor
receipt by CMSI of any confidential or proprietary information of Licensee will
limit CMSI's independent development and marketing of products or systems
involving technology or ideas similar to those disclosed to it pursuant to this
Agreement, nor will receipt by CMSI of such information hereunder prevent CMSI
from undertaking similar efforts or discussions with third parties, including
but not limited to competitors of Licensee.

         5.  Licensee represents and warrants that, with respect to all
material and information which Licensee discloses to CMSI in connection with
CMSI's development of the Functional Specifications document or other services
performed by CMSI hereunder (such material and information hereinafter referred
to as "Licensee Provided Information"), that Licensee either (i) owns all
right, title, and interest in the Licensee Provided Information and is
authorized to disclose same to CMSI for use in any way in connection with this
Agreement;  or (ii) is otherwise authorized to disclose same to CMSI, for use
in any way in connection with this Agreement.





                                                                             2
<PAGE>   3
         6.  Each party agrees that in the event of a breach by it (including
its employees or agents) of the provisions of this Agreement, the other party
may have no adequate remedy in money or damages and, accordingly, shall be
entitled to seek an injunction against such breach, in addition to any other
legal or equitable remedies available to the non-breaching party.

         7.  Each party agrees that the failure of the other party to enforce
at any time any of the provisions of this Agreement or any rights with respect
thereto or to exercise any election herein provided shall in no way be
considered a waiver of such provisions, rights or elections or in any way
affect the validity of this Agreement.  The exercise by either party of any of
its rights herein shall not preclude or prejudice that party from exercising
any other right it may have under this Agreement, irrespective of any previous
action or proceeding taken by that party hereunder.

         8.  In the event that any provision of this Agreement is determined by
any judicial body to be invalid and unenforceable, such provision shall be
construed to be enforceable to the maximum extent permitted by the law.  If any
provision of this Agreement shall be held to be illegal, invalid or
unenforceable, the validity, legality and enforceability of the remaining
provisions shall not in any way be affected or impaired thereby.

         9.  Licensee shall reimburse CMSI for its reasonable travel and
related expenses incurred in connection with the services provided during the
term of this Agreement.

         10.  Licensee is responsible for all taxes and duties based upon
amounts payable hereunder (exclusive of taxes based upon the net income of
CMSI).

         11.  The provisions set forth in Sections 3, 4, 6 and 12 of this
Agreement shall survive the termination of this Agreement, unless and until
such sections are superseded by corresponding provisions in the executed
License Agreement and Maintenance Agreement.

         12.  This Agreement shall be governed and construed in accordance with
the laws, other than choice of law rules, of the State of Maryland, and shall
benefit and be binding upon the parties hereto and their respective successors
and assigns.


Accepted and Agreed by:                          Accepted and Agreed by:      
                                                 
                                                                              
CREDIT MANAGEMENT SOLUTIONS, INC.                -----------------------------
         ("CMSI")                                        ("Licensee")         
                                                                              
                                                                              
                                                                              
- ------------------------------------             -----------------------------
         Signature                                       Signature            
                                                                              
                                                                              
- ------------------------------------             -----------------------------
         Print Name/Title                                Print Name/Title     
                                                                              
                                                                              
- ------------------------------------             -----------------------------
         Date                                            Date          





                                                                               3

<PAGE>   1
                                                                    EXHIBIT 10.2

                           SOFTWARE LICENSE AGREEMENT


This Agreement is made as of the __ day of _______, 1996 by and between Credit
Management Solutions, Inc. ("CMSI"), with its principal place of business at
5950 Symphony Woods Road, Suite 301, Columbia, Maryland 21044 and
______________________________________________ ("Licensee"), with a place of
business at ______________________________________________.  Sections 1 through
14 of this Agreement are hereinafter referred to as the "General Terms and
Conditions" and are fully applicable to every Exhibit or Schedule attached to
this Agreement, which Exhibits and Schedules are hereby incorporated into this
Agreement by reference. This Agreement will commence on the date first above
written (the "Effective Date") and will remain in force for as long as any
Schedule or Exhibit to this Agreement remains in effect.

CMSI and Licensee hereby agree as follows:


1.  Generally.  Licensee operates a data processing facility and wishes to
obtain a license to and operate the Software (as defined below) in accordance
with the terms and conditions of this Agreement.

2.  Definitions.  The definitions set forth below will govern the meaning of
the capitalized terms used in the Agreement.

         (a)  "Acceptance Date" means the earlier of (i) the date on which the
Licensee determines if the product(s) delivered are operational on Licensee's
premises and provide the functionality for which they were intended in
accordance with Section 3 of Exhibit B hereto, or (ii) the date on which
Licensee begins to utilize the Software for production purposes.

         (b)  "Authorized Affiliate" means any person or entity (i) that owns
more than fifty percent (50%) of the voting capital stock of Licensee, or (ii)
more than fifty percent (50%) of whose voting capital stock is owned by
Licensee, or (iii) more than fifty percent (50%) of whose voting capital stock
is owned by another person or entity that at such time owns more than fifty
percent (50%) of the voting capital stock of Licensee.  For the purposes of
establishing the rights and obligations of Authorized Affiliates under this
Agreement, a person or entity shall be considered an Authorized Affiliate only
so long as it continues to satisfy the criteria for an Authorized Affiliate
established in this Subsection 2(b).

         (c)  "Documentation" means the standard Software operating and
training manuals and any written functional specifications relating to the
Software provided by CMSI to Licensee, plus any modifications, updates or
revisions to such documents that may be provided by CMSI to Licensee from time
to time.

         (d)  "Equipment" means the computer hardware equipment and/or
operating system software identified in Exhibit B.

         (e)  "Implementation Schedule" means a detailed schedule attached and
included as part of the functional specifications document which sets forth the
timeframes for installing and implementing the Software at the Site, including
Licensee's obligations with respect to (i) ensuring that the appropriate
Equipment and facilities are available and prepared, and (ii) making all other
decisions, which are a prerequisite to CMSI completing its tasks within the
timeframes specified in the Implementation Schedule.

         (f)  "Installation Date" for an item of Software means either (i) the
date on which such Software has been installed by CMSI on the Equipment or (ii)
if Licensee performs such installation, two days after such Software has been
sent by CMSI to Licensee.

         (g)  "Licensed Products" means the Software and the Documentation.

         (h)  "Licensee" means the entity designated in the introductory
paragraph above, exclusive of any other entities.

         (i)  "Licensee Enhancements" means any modifications, enhancements or
alterations to the Licensed Products made by Licensee independently of CMSI.

         (j)  "Site" means the physical location(s), specified in Exhibit B
hereto, of the Equipment on which the Software will be installed.  The Site
must at all times be located within the United States.
<PAGE>   2
         (k)  "Software" means the computer programs identified in Exhibit A
hereto in object code, machine readable form only, any customization of such
programs, and any enhancements, update or upgrades thereto.

         (l)  "Source Code" means the Software programs which are in a form
that is human readable and maintainable.

3.  License.

         (a)  In accordance with the terms of this Agreement, CMSI grants, and
Licensee accepts, a non-exclusive and non-transferable license to use the
Licensed Products within the United States on the Equipment at the location(s)
specified in Exhibit B for its own internal business purposes and the internal
business purposes of Authorized Affiliates, and to permit its employees, or its
agents (and employees or agents of Authorized Affiliates) to interact with the
Software through remote computer terminals.  Use of the Software for the
internal business purposes of Licensee and Authorized Affiliates means that the
Software may be used to support Licensee's core line of business, but the
Software may not be used in a service bureau or similar environment for the
purpose of supporting a core line of business of any third party.  Software for
use on a network system or other multi-user environment may be used on only the
number of terminals or workstations designated herein.  This license
specifically does not include any grant of rights to Licensee to write or
otherwise utilize programs, other than those specifically authorized by CMSI,
which assign or introduce data to the Software's database.  Licensee may
prepare two backup copies of the Software and Documentation so long as such
copies contain the proprietary notices appearing on the copies initially
furnished to Licensee. Unless otherwise specified in this Agreement, Software
shall be installed at the Site(s) (as established in Exhibit B hereto) on any
computer system(s) with no more than the number of concurrent users specified
in Exhibit A.  Licensee shall ensure that all Authorized Affiliates, and their
employees and agents, comply with the terms and conditions of this Agreement
and the obligations of Licensee hereunder.

         (b)  CMSI retains all rights to the Licensed Products not specifically
granted to Licensee under this Agreement.  All revisions, modifications and
derivative works to the Software, Documentation or Source Code developed by
CMSI or any other party, including all updates, enhancements or modifications
to the Licensed Products, and all Licensee Enhancements, will be the sole and
exclusive property of CMSI and will be subject to all of the use and
nondisclosure restrictions which apply to the Licensed Products under this
Agreement.  Licensee agrees to assign to CMSI in writing any proprietary
interest which may be conferred upon Licensee by law in any such revisions,
modifications, derivative works or Licensee Enhancements.

         (c)  The license to the Software granted hereunder specifically
excludes the right to use the Software to interface with the Internet or
otherwise receive applications or any other information related to credit
underwriting, by means of the Internet or any third party provider.  If
Licensee desires to expand its license to include such right, such right shall
be subject to mutual written agreement between the parties.

         (d)  If CMSI incorporates the software of any third parties in the
Software, those third parties will be entitled to the benefit of the
obligations incurred by Licensee under this Agreement with respect to the use
and protection of such third-party software. Licensee also agrees to comply
with the terms and conditions of any third party from which Licensee obtains
software for use in connection with its use of the Software, including, but not
limited to, any obligations of confidentiality or nondisclosure by which
Licensee may be bound with respect to the software of such third party.

4.  Object Code Rights and Source Code Escrow.

         (a)  This is an object code only license, and entitles Licensee to
utilize the Software in object code, machine readable format.  Licensee may
write independent routines that access the Software's database provided that
such routines are restricted to read-only access to the database.  Licensee is
not entitled under this Agreement to obtain the Source Code unless (i) CMSI and
Licensee agree in writing to amend this Agreement to allow Licensee to access
the Source Code, and Licensee agrees to pay all additional fees and to observe
all limitations with respect to the Source Code required by CMSI, or (ii) a
Source Code release condition, as specified in Section 4(b) below, occurs and
Licensee requests a copy of the Source Code.

         (b)  CMSI will escrow with Fort Knox Secured Data the Source Code in
machine readable form of the then-current version of CreditRevue on or before
six (6) months following the Acceptance Date.  For the term of this Agreement,
CMSI will escrow the Source Code of the then-current version of CreditRevue and
any subsequent scheduled releases of Software within sixty (60) days of the
release date.  In the event of CMSI's insolvency or bankruptcy, or involvement
in an involuntary proceeding for protection of its creditors, whereby CMSI can
no longer satisfy its obligation to support Licensee under the Software
Maintenance Agreement, a copy of the escrowed material shall be delivered to
Licensee on Licensee's demand following Licensee's payment of the escrow
agent's reasonable material and processing costs.  CMSI's obligations under
this





                                                                               2
<PAGE>   3
Section 4(b) are conditional upon the execution of an appropriate Source Code
Escrow Agreement by CMSI, Licensee and Fort Knox Secured Data and Licensee's
timely payment to Fort Knox Secured Data of all fees required thereunder.

         (c)  In the event that Licensee does obtain the Source Code in
accordance with the terms of this Agreement, the Source Code will be subject to
all of the terms and conditions of this Agreement relating to the Software and
will be subject to the following additional restrictions:  (i) the Source Code
may be used by Licensee only at the Site, for the sole purpose of maintaining
the Software and its use in accordance with the scope of license granted under
Section 3 above, (ii) the Source Code may not be used to develop interfaces to
or from any third party systems which are not licensed by Licensee and utilized
by Licensee in its internal credit underwriting and credit application
processing operations, (iii) the Source Code may not be used for developing any
system intended to perform the same or similar functions to the Software, and
(iv) the Source Code must be maintained in a locked and secure area, and will
be made available only to those employees of Licensee who both (1) have
significant data processing responsibilities relating to Licensee's business
and (2) have agreed to the confidentiality and proprietary provisions of this
Agreement.  Licensee will be responsible for compliance by its employees with
the terms and conditions of this Agreement.  Any customizations of the Software
by Licensee utilizing the Source Code shall be included under the definition of
Licensee Enhancements.  Licensee is not obligated to share any such Licensee
Enhancements with CMSI.  The foregoing notwithstanding, CMSI shall be the sole
owner of all Licensee Enhancements.  Licensee acknowledges that CMSI will not
support any Licensee Enhancements through services provided under the Software
Maintenance Agreement executed by Licensee and CMSI for support of the
Software.  Licensee agrees to indemnify and hold CMSI harmless against any
claim (including all costs, damages and attorneys' fees) by any third party
alleging that the Licensee Enhancements infringe a patent or copyright in the
United States.

5.  Delivery, Installation and Training.  Licensee is responsible for preparing
and maintaining the Site and installing the Equipment in accordance with the
specifications of the appropriate suppliers, and is responsible for supplying
all hardware on which the Software is operated and all related software
programs, operating systems, program languages and utility programs necessary
for the proper operation of the Software, including, but not limited to, the
proper maintenance and performance of such items. Unless otherwise specified in
Exhibit B, the Software and Documentation will be delivered to the Site by
physical delivery of an electronic medium containing the Software in object
code form with the serial number and release number as indicated in Exhibit A,
and Licensee will thereafter install the Software by having the medium read
into the host computer at the Site. CMSI will provide Licensee with training
concerning the use of the Software in accordance with Exhibit B, at such
mutually convenient times and places as are agreed upon by the parties.
Licensee will be responsible for converting (at its own expense) its existing
data into the form required by the Software.

6.  Payments and Payment Terms.  CMSI's obligations and Licensee's rights under
this Agreement are conditional upon Licensee's payment of the fees and other
charges described in this Agreement. Amounts payable by Licensee to CMSI under
this Agreement are due and payable on the date specified in Exhibit A of this
Agreement or, if not specified, thirty (30) days after the date of the invoice.
Late payments will bear interest at the lesser rate of one and one half percent
(1 1/2%) per month on the unpaid amount for each month (or fraction thereof)
that such amount remains unpaid or the maximum rate permitted by law.  Licensee
is responsible for all taxes and duties based upon amounts payable hereunder
(exclusive of taxes based upon the net income of CMSI) and upon Licensee's
ownership of the license, use or possession of the Licensed Products.

7.  Protection of Proprietary Rights.

         (a)  Licensee acknowledges (i) that the Licensed Products are valuable
confidential and proprietary property belonging to CMSI or to third parties who
have granted CMSI the right to distribute such property, and (ii) that by
receiving access to the Licensed Products, Licensee is entering into a
relationship of trust and confidence with CMSI pursuant to which Licensee
agrees to take such steps as are necessary to preserve the confidential and
proprietary nature of the Licensed Products. Licensee will use, copy and
disclose the Licensed Products only as permitted under Sections 3 and 4 above,
will grant access to the Licensed Products only to those employees or agents of
Licensee or Authorized Affiliates on a "need to know" basis, and will ensure
that any persons or entities receiving such access are obligated to protect the
Licensed Products in a manner consistent with the terms of this Agreement.
Except as expressly permitted herein, Licensee agrees that it will not, at any
time, without written permission of CMSI, (i) copy, duplicate or permit any
other person, corporation or entity to copy or duplicate the Licensed Products
or any part thereof; (ii) create, attempt to create, or permit others to create
or attempt to create the source program and/or object program associated with
the Software which may be licensed under this Agreement; (iii) use the Software
or any part thereof, on any computer other than the Equipment or at the Site
specified in Exhibit B; or (iv) decompile, disassemble or reverse engineer the
Software for the purpose of revealing the proprietary information contained
therein or otherwise use the Licensed Products to develop functionally similar
computer software or modify, alter or delete any of the copyright notices
embedded in or affixed to the copies of the Licensed Products, or permit any
third party to do any of the foregoing. Licensee will notify CMSI promptly of
any violation of CMSI's proprietary rights in the Licensed Products of





                                                                               3
<PAGE>   4
which Licensee becomes aware and will assist CMSI as necessary to remedy the
violation. Licensee agrees at CMSI's request (and, if not occasioned by
Licensee's or any Authorized Affiliate's breach of this Agreement, at CMSI's
expense) to institute legal proceedings and/or to join in any lawsuit or other
action by CMSI against any such third party to enforce these provisions, to
cooperate fully with CMSI in such litigation, and to permit CMSI to assume
exclusive control of all aspects of such suit or action.

         (b)  Licensee agrees that it shall protect the confidentiality of the
terms of this Agreement, including without limitation all terms relating to
pricing and payments, and that it shall not disclose the terms of this
Agreement to any third party, or to any of its own employees or agents without
a need to know.

8.  Licensee Responsibilities.

         (a)  In order to enable CMSI to more effectively perform its
obligations under this Agreement, within ten (10) days after the Effective Date
of this Agreement Licensee will designate a "Licensee Representative" who will
be authorized to make decisions, approve plans and grant requests on behalf of
Licensee in connection with CMSI's performance. Licensee agrees to provide CMSI
with access to Licensee's computer system and Licensee's facility together with
adequate working space at all reasonable times to enable CMSI to perform its
obligations, and to cooperate fully with CMSI by making available to CMSI
Licensee information, resources and personnel reasonably required by CMSI to
perform its obligations hereunder.  Licensee shall reimburse CMSI for its
reasonable travel and related expenses incurred in connection with this
Agreement.  Licensee will be responsible for, and will use its best efforts to
keep and maintain, backup copies of its files and information which it uses in
conjunction with the Licensed Products.  Licensee agrees that, commencing on
the Acceptance Date and throughout the entire term of this Agreement it shall
maintain a current Software Maintenance Agreement with CMSI for support of the
Software, and that the License granted hereunder shall terminate automatically
if and when such Software Maintenance Agreement is terminated.

         (b)  Licensee represents and warrants, with respect to all material
and information which Licensee discloses to CMSI in connection with CMSI's
customization and/or enhancement of the Licensed Products or which Licensee
utilizes in connection with the development of any Licensee Enhancements (such
material and information hereinafter referred to as "Licensee Provided
Information"), that Licensee either (i) owns all right, title, and interest in
the Licensee Provided Information and is authorized to disclose same to CMSI
for use in any way in connection with, or incorporation into, the Licensed
Products;  or (ii) is otherwise authorized to disclose same to CMSI, for use in
any way in connection with, or incorporation into, the Licensed Products.
Licensee agrees to indemnify CMSI and hold CMSI harmless from any loss or
damage (including, but not limited to, reasonable attorney's fees and costs and
any amounts agreed to pursuant to a settlement agreement) stemming from any
suit or proceeding brought against CMSI, insofar as such suit or proceeding is
based upon a claim that the Licensed Products infringe or constitute wrongful
use of any patent, copyright, trade secret or other right of any third party,
and provided that the third party right allegedly infringed by the Licensed
Products and/or CMSI relates to goods or services that were the subject matter
of the Licensee Provided Information.

9.  Infringement Claims of Third Parties.

         (a)  At its own expense, CMSI will defend Licensee against any claim
by any third party alleging that the Software infringes a patent or copyright
in the United States, and CMSI will pay all costs, damages and attorneys' fees
finally awarded to any such third party in any resulting infringement action
(or such amounts as may be agreed upon by CMSI in any settlement), provided
that Licensee provides prompt written notice to CMSI of such claim, and allows
CMSI sole control of, and fully cooperates with CMSI in, the defense of such
claims and all related negotiations.

         (b)  CMSI's obligations under this Section 9 are conditional upon
Licensee's agreement that if the Software is, or in CMSI's opinion is likely to
become, subject to a claim of infringement, CMSI, at its option and expense,
may either (i) procure for Licensee the right to continue using the Software;
or (ii) replace or modify it to make it non-infringing in a manner that does
not materially impair its functionality, or (iii) if none of the foregoing
alternatives reasonably is available to CMSI, Licensee will cease using such
Software and return it to CMSI, and CMSI will refund to Licensee the amount
computed by amortizing the Software evenly over a five (5) year period
commencing upon the Effective Date of this Agreement.  CMSI will also refund
the unused portion of any maintenance and support fees prepaid by Licensee.

         (c)  CMSI will have no obligation with respect to any actual or
threatened infringement claim based in whole or in part upon (i) Licensee
Enhancements, (ii) Licensee's failure to use all enhancements, updates,
upgrades or modifications to the Licensed Products offered by CMSI, (iii)
Licensee's failure to use the Licensed Products in accordance with this
Agreement or





                                                                               4
<PAGE>   5
(iv) Licensee's combination, operation, or use of the Licensed Products with
non-CMSI software.  Licensee shall indemnify and hold CMSI harmless from any
damages, losses or costs associated with such claims.

         (d)  This Section states CMSI's entire obligation to Licensee with
respect to actual or threatened third-party infringement claims.

10.  Software Warranties.

         (a)  CMSI warrants that for ninety (90) days after the final
Acceptance Date, the Software identified in Exhibit A will function in all
material respects as specified in the Documentation.  If Licensee notifies CMSI
in writing during such ninety (90) day period that any such program does not
function as warranted, CMSI, at its expense, will use its best efforts to
confirm the existence of and correct any reported nonconformity.

         (b)  During the warranty period described in Section 10(a) above,
Licensee will provide CMSI remote access to the Software through a dial-up
communication line (consistent with the method established in Section 2(b) of
the Software Maintenance Agreement) so that CMSI may provide warranty
assistance both on-site at the facility and remotely from CMSI's facility.
Updates and new releases of Software are not included in warranty service.
Updates and new releases of the Software will be offered to Licensee separately
under CMSI's maintenance agreement(s).

         (c)  The foregoing warranty does not apply to the failure of the
Software to perform as warranted (i) because of any of the conditions set forth
in Section 9(c) above or any Licensee Enhancements, (ii) for purposes or uses
outside of the specifications for the Software, (iii) because of its operation
on equipment which is operating outside of the environmental requirements of
the equipment manufacturer or which is operating improperly due to Licensee's
failure to maintain the equipment appropriately or other improper care of the
equipment, or (iv) on account of failures caused by catastrophe, misuse, abuse,
accident or negligence of Licensee, or other problems not directly related to
the Licensed Products or any services provided by CMSI.  Licensee will perform
reasonable problem determination procedures before calling CMSI.

         (d)  If during the warranty period Licensee desires correction of any
problems which are not covered by the warranty set forth above, CMSI will,
subject to personnel availability, make every reasonable effort to correct such
problems, and will be compensated at its then current time and materials rates
for performing such corrective services.

         (e)  THE WARRANTIES SET FORTH IN SECTION 10(a) ARE IN LIEU OF, AND
CMSI HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE
LICENSED PRODUCTS, EQUIPMENT, AND ANY OTHER MATERIALS, PRODUCTS OR SERVICES
PROVIDED UNDER THIS AGREEMENT INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

11.  Limitation of Liability.

         (a)  CMSI'S LIABILITY TO LICENSEE WITH RESPECT TO THE TRANSACTIONS
CONTEMPLATED BY THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, WILL BE
LIMITED TO THE CHARGES ACTUALLY PAID BY LICENSEE UNDER THIS AGREEMENT FOR THE
PORTION OF THE SOFTWARE TO WHICH SUCH LIABILITY RELATES. IN NO EVENT WILL CMSI
BE LIABLE TO LICENSEE FOR LOST PROFITS, LOST SAVINGS, LOSS OF USE, LOSS OF
DATA, OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR SIMILAR DAMAGES, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY THIRD PARTY CLAIM
AGAINST LICENSEE IN CONNECTION WITH OR CONCERNING THE LICENSED PRODUCTS OR
ARISING OUT OF OR IN CONNECTION WITH THE SUBJECT MATTER OF THIS AGREEMENT.

         (b)  Licensee is solely responsible for operating the Software and for
the accuracy and adequacy of information and data furnished for processing.
Licensee will have full responsibility for any decisions and/or analyses in
which any element of the Software may be used or relied upon. Any reliance by
it upon the Software will not diminish that responsibility, and Licensee agrees
to hold CMSI harmless from, and indemnify it against, all claims, expenses,
losses or liabilities (including legal fees) in connection with any claim by
any third party relating to any decisions or analyses made by Licensee while
using the Software.

         (c)  No action, regardless of form, arising out of the transactions
under this Agreement may be brought by either party more than two (2) years
after the cause of action has arisen.





                                                                               5
<PAGE>   6
12.  Default and Termination.

         CMSI may terminate this Agreement immediately by giving Licensee
written notice of termination if Licensee breaches any of its obligations under
Section 7 above or Section 13 below to protect CMSI's proprietary information.
CMSI may terminate this Agreement upon thirty (30) days prior written notice if
Licensee fails to make any payment hereunder when due and such failure is not
corrected following CMSI's notice to Licensee of such delinquency.  Either
party may terminate this Agreement ninety (90) days after written notice of a
material breach of this Agreement by the other party which remains uncured
after such ninety (90) day period or, with respect to those defaults which
cannot reasonably be cured within ninety (90) days, if the defaulting party
fails to proceed within ninety (90) days to commence curing the default and to
proceed with all due diligence substantially to cure the same, then the party
not in default may terminate this Agreement by providing the defaulting party
with a written termination notice.  Upon termination of this Agreement,
Licensee will cease using and return to CMSI the Licensed Products, including
all Licensee Enhancements, and all CMSI proprietary information then in its
possession.  The right of either party to terminate this Agreement under this
Section 12 will not be deemed to be an exclusive remedy, and each party will be
entitled to such other rights and remedies as are available to it at law or in
equity, subject to the limitation of liability provisions contained herein.

13.  Non-Disclosure of Proprietary Information.  In addition to the obligations
established under Section 7 above, Protection of Proprietary Rights, CMSI and
Licensee accept the obligations set forth in this Section 13.  For the purposes
of this Section 13, "disclosing party" shall mean the party which discloses its
own confidential information to the other party, and "recipient party" shall
mean the party receiving such confidential information.

         (a)  During the term of this Agreement either party may have access to
confidential information regarding the other party (including Authorized
Affiliates).  The recipient party agrees that it shall (i) maintain in
confidence all of the disclosing party's confidential information (ii) not
disclose any of the disclosing party's confidential information to anyone
except the recipient party's employees authorized to receive it and third
parties to whom such disclosure is specifically authorized in writing by the
disclosing party, and (iii) not to use the disclosing party's confidential
information for any purpose other than that for which it is disclosed.

         (b) Information considered confidential may include, without
limitation, (i) matters of a technical nature such as trade secret processes or
devices, data formulas, inventions, specifications, (ii) matters of a business
nature such as information about costs, profits, pricing policies, markets,
sales, suppliers, customer lists, employees, product plans and marketing plans
or strategies, (iii) other information of a similar nature not generally
disclosed by a party to the public; and (iv) confidential information of a
party's customers and/or third parties disclosed to a party under a
non-disclosure agreement.

         (c)  The foregoing shall not prevent a party from disclosing
information that belongs to the other party that is (i) already known by the
recipient party without an obligation of confidentiality, (ii) publicly known
or becomes publicly known through no unauthorized act of the recipient party,
(iii) rightfully received from a third party, (iv) independently developed by
the recipient party without use of the other party's information, (v) disclosed
without similar restriction to a third party by the party owning the
information, (vi) approved by the other party for disclosure, or (vii) required
to be disclosed pursuant to a requirement of a governmental agency or law so
long as the disclosing party provides the other party with prompt written
notice of such requirement prior to any such disclosure.

         (d) Upon the termination of this Agreement and/or the license granted
hereunder, will promptly return all documentation relating to the Proprietary
Information received in tangible form to CMSI, and shall certify to CMSI that
all Proprietary Information in tangible form (including all copies thereof) has
been either returned to CMSI or destroyed.

14.  Miscellaneous.

         (a)  Maintenance Services.   CMSI will provide maintenance services to
Licensee under a separate agreement for such services (i.e., the Software
Maintenance Agreement), which Licensee must execute concurrently with this
Agreement, and which must remain in effect during the entire term of this
Agreement in accordance with Section 8 above, Licensee Responsibilities.

         (b)  Entire Agreement; Waiver, Modifications and Amendments; Headings.
This Agreement is the entire agreement between the parties with respect to the
subject matter hereof, and there are no other terms or conditions, expressed or
implied, written or oral. This Agreement supersedes all prior oral or written
representations, agreements, promises, or other communications, concerning or
relating to the subject matter of this Agreement. This Agreement may not be
amended or





                                                                               6
<PAGE>   7
modified except by a written agreement signed by authorized representatives of
each party. The failure of CMSI or Licensee in any one or more instances to
insist upon strict performance of any of the terms or provisions of this
Agreement will not be construed as a waiver or relinquishment, to any extent,
of the right to assert or rely upon any such terms or provisions on any future
occasion.  No terms or conditions of any Licensee purchase order or other form
will be effective as a modification of the terms and conditions of this
Agreement. The headings in this Agreement are for convenience only and do not
affect the meaning of this Agreement.

         (c)  Severability.   If any provision of this Agreement is held by a
court of competent jurisdiction to be invalid or unenforceable, such provision
or requirement will be enforced only to the extent it is not in violation of
such law or is not otherwise unenforceable and all other provisions and
requirements of this Agreement will remain in full force and effect.

         (d)  Force Majeure.   Neither party will be liable for any delay or
failure of performance resulting from causes beyond its control and without its
fault or negligence.

         (e)  Notices.   Each party shall promptly notify the other party in
writing of any claims, demands or actions having any bearing on this Agreement.
Whenever under this Agreement one party is required or permitted to give notice
to the other, such notice shall be deemed given when (i) delivered in hand and
a receipt or other certification of delivery is obtained, or (ii) upon receipt
when mailed by registered or certified United States mail, return receipt
requested, postage prepaid, or when sent by a reputable courier service with
package tracing capabilities sufficient to ensure that delivery has occurred.
Notices shall be addressed as follows:

         In the case of CMSI:

               Credit Management Solutions, Inc.
               5950 Symphony Woods Road, Suite 301
               Columbia, MD   21044
               ATTN:  President (with a copy to General Counsel)


         In the case of Licensee:

               ________________________________
               ________________________________
               ________________________________
               ATTN:___________________________

Either party hereto may from time to time change its address for notification
purposes by giving the other prior written notice of the new address and the
date upon which it will become effective.

         (f)  Successors and Assigns.   This License Agreement may not be
assigned by Licensee without the prior written consent of CMSI, and any
attempted unauthorized assignment will be void. No assignment will relieve
Licensee or the assignee of its obligations under this Agreement.

         (g)  Nondisclosure.   Neither party, without the prior written consent
of the other, will disclose the terms and conditions of this Agreement or
disclose any information concerning the details of this Agreement, except as
may be required for internal corporate, accounting or legal review or as
required by law, and shall exercise all reasonable efforts to limit any such
disclosures to the maximum extent possible.

         (h)  Independent Contractors; Third Party Beneficiaries.   CMSI will
perform all services under this Agreement as an independent contractor and not
an agent, employee, partner, or joint venture of or with Licensee. No person or
entity not a party hereto, including but not limited to Licensee clients, will
be deemed to be a third party beneficiary of this Agreement or any provision
hereof.

         (i)  Hiring Restriction.   Licensee agrees that, during the term of
this Agreement and for twenty-four (24) months thereafter, neither it nor any
of its subsidiaries or affiliates shall, except with the prior written consent
of CMSI, offer employment to or employ any person employed then or within the
preceding twenty-four (24) months by CMSI or any subsidiary or affiliate of
CMSI.





                                                                               7
<PAGE>   8
         (j)  Formal Negotiations.  The parties hereto this Agreement represent
and warrant that formal contract licensing and contract negotiations between
the parties including, but not limited to, computer hardware equipment,
software and related services, have not been undertaken prior to January 27,
1993.

         (k)  Survival of Confidentiality and Payment Provisions.  All
provisions of this Agreement relating to the protection or non-disclosure of a
party's confidential or proprietary information, and to payment obligations
incurred prior to the termination of this Agreement, shall survive the
termination or expiration for any reason of this Agreement.

         (l)  Section Headings.   The captions to sections of this Agreement
are for convenience of reference only and do not in any way limit or amplify
the terms or conditions hereof.

         (m)  Audit Rights.  CMSI, or any agent duly authorized by CMSI, shall
have the right upon thirty (30) days prior written notice to Licensee once
every six (6) months to review Licensee's data processing environment and
related records for the sole purpose and to the extent necessary to ensure
Licensee's compliance with the terms of this Agreement.  Such review(s) shall
be conducted at CMSI's own expense.  Licensee agrees to cooperate with CMSI in
all reasonable respects regarding such review(s) and to provide CMSI with
appropriate access to its data processing equipment and all reasonably
necessary documentation related thereto.  In the event that Licensee has been
utilizing the Software beyond the scope of the license granted hereunder, (i)
Licensee shall immediately upon notice from CMSI cease using the Software
except as permitted within the scope of the license granted hereunder, (ii)
Licensee shall pay CMSI as liquidated damages for the unauthorized use of the
Software an amount equal to the license fees that would have been charged by
CMSI if Licensee (or, if applicable, any third party that Licensee has
permitted to access the Software without authority) had purchased a license(s)
that would have included within its scope such use of the Software (such amount
to be determined in accordance with CMSI's then current standard licensing
practices), and (iii) Licensee shall promptly reimburse CMSI for all of its
documented and reasonable costs incurred in connection with the review.

         (n)  Governing Law.   This Agreement will be governed by and construed
in accordance with the laws of the State of Maryland, exclusive of its choice
of law rules.  The parties agree that any disputes under this Agreement shall
be submitted for adjudication in the State or Federal courts located within
Howard County, Maryland.

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the
day and year first above written.


CREDIT MANAGEMENT SOLUTIONS, INC.              --------------------------------
         ("CMSI")                                        ("Licensee")
                                               
                                               
- --------------------------------               --------------------------------
         Signature                                       Signature
                                               
                                               
- --------------------------------               --------------------------------
         Print Name/Title                                Print Name/Title
                                               
                                               
- --------------------------------               --------------------------------
         Date                                            Date
                                               
                                               



                                                                               8
<PAGE>   9
                           SOFTWARE LICENSE AGREEMENT
                                   EXHIBIT A

Dated ____________

1.  Software

- - CreditRevue
           Release              _________________________
           Serial number        _________________________

2.  Fees and Payments

Licensee will pay to CMSI the fees and other amounts described below ("License
Fee") in accordance with this Exhibit and with the other provisions of the
Agreement.

- - CreditRevue

         Base System              (___ user)                $________

         Enhancements                                       $________

                                           Sub Total        $________

         Modifications and Customization                    $________

                                           Grand Total      $________

For the fully paid-up non-exclusive license to use the Software in accordance
with the General Terms and Conditions, Licensee agrees to pay
________________________________ as follows:

         (a)  Licensee agrees to pay __________ upon execution of this
         Agreement and will continue to pay ___________ in _____ equal
         installments due on the ____ of each month beginning on _______, 1996.

         (b)  Licensee agrees to pay ________ upon the Acceptance Date of the
         Software.

         (c)  Licensee agrees to pay annual software maintenance Support
         Charges in accordance with its Software Maintenance Agreement with
         CMSI.  Licensee acknowledges that CMSI's maintenance Support Charges
         are based upon the number of each specific licensee's users who are
         allowed to access the Software (the "User Category").  In the event
         that Licensee and CMSI agree to an increase in Licensee's User
         Category, Licensee agrees that CMSI shall be permitted to increase
         Licensee's annual maintenance Support Charges to conform to the then
         current fees CMSI charges for maintenance to licensees of that User
         Category.

3.  Training Charges.

The training set forth in Exhibit B is included in the License Fees set forth
in this Exhibit. Training in addition to that set forth in Exhibit B may be
performed at CMSI's then current rate.

4.  Additional Charges.

         (a)     Other Services and Products.  Licensee will pay CMSI at CMSI's
then current rates for all other services and products which Licensee obtains
from or through CMSI at Licensee's request. Licensee's requests for services
and products will be in writing.

         (b)     Supplemental Services.  All additional services ("Supplemental
Services"), if any, performed by CMSI for Licensee in addition to the Software
Support provided by CMSI under Section 2 of this Exhibit, will entitle CMSI to
additional compensation at its then current time and materials rates, including
reimbursement for travel and related expenses.  Supplemental Services will
include any services provided by CMSI to Licensee or on behalf of Licensee's
Authorized





                                                                               9
<PAGE>   10
Affiliates, clients, agents, or vendors.  Further, any future enhancement
services requested by Licensee which are not included in the functional
specifications or Licensee's then current customized version of the Software,
including without limitation the upgrading of a license or purchase of
additional options, shall be subject to CMSI's then current pricing and
schedule policy unless otherwise agreed in writing by the parties.  CMSI
reserves the right, depending upon the volume of Supplemental Services which
Licensee may request, to require that such services be performed under a
separate task order services agreement relating thereto.

         (c)     Supplemental Charges.  The Fees and Payments Schedule
specified in Section 2 of this Exhibit A includes the completion of software
modifications which represent the expectations of the parties as to the timing
of the various stages of the software development, as incorporated in a
mutually agreed Implementation Schedule.  Licensee's failure to meet its
obligations under the Implementation Schedule, including without limitation
such obligations that are prerequisites to CMSI continuing in a timely fashion
with its obligations under the Implementation Schedule, shall result in
additional expense and costs to CMSI.  Accordingly, Licensee agrees that any
extension in the Implementation Schedule as a result of Licensee's failure to
meet its obligations under the Implementation Schedule will result in Licensee
paying CMSI an additional charge equal to the prorated portion of the License
Fees for the period of extension.

         (d)     Change Orders.  Licensee acknowledges and agrees that any
changes it may request to the customization of the Software specified in
Functional Specifications Document prior to the installation and implementation
of the Software for production purposes shall result in an additional charge to
Licensee.  CMSI shall not be required to undertake any such changes until
Licensee approves in writing a Change Order, prepared by CMSI, establishing the
price for the changes, the schedule for their implementation and any related
revisions to the Implementation Schedule, and any additional charges which may
be applicable due to any changes to the original Implementation Schedule.  If
Licensee fails to execute the Change Order, then CMSI shall be under no
obligation to perform such changes, and implementation of the Software shall
proceed as originally planned under the Functional Specifications Document and
the approved, unmodified Implementation Schedule.

         (e)     Baseline Pricing Adjustments.  In the event that the monthly
average of the fees paid to CMSI throughout the Project (commencing with the
Project Commencement Date and ending upon acceptance of the Software) is less
than $80,000, and such monthly average has resulted from delays in the agreed
Project Plan Schedule where Licensee has been a material contributing factor,
the fees paid to CMSI shall be adjusted retrospectively to equal a monthly
average of $80,000.  By way of example, Licensee shall be deemed to be a
material contributing factor toward a delay if (i) Licensee fails to perform
such tasks and/or to provide CMSI with information or approvals as may
reasonably be necessary for CMSI to perform identified tasks relating to the
Project and does not correct such failure within one (1) week after notice from
CMSI (provided the response is reasonable to accomplish within one (1) week,
and if not, the response shall be provided as soon as reasonably possible
thereafter), or (ii) Licensee requests CMSI to delay its work on the Project or
to extend the Project Plan schedule (including, but not limited to, user
acceptance testing) for reasons other than mutually agreed additions to the
scope of the Project, or (iii) the description in the Functional Specifications
of Licensee's requirements fails to accurately describe the functionality that
Licensee requires, and such failure is not based upon Licensee's legitimate
misunderstanding of language used in the Functional Specifications, and despite
the parties' good faith efforts, correcting the description and subsequent
development of the required code results in a delay to the Project.

         (f)     Additional Phases.  In the event that Licensee requires an
implementation of the Software in more than one (1) phase, CMSI reserves the
right to charge a phase commencement fee, in addition to any project
management, software module license fees, or customization fees, for each phase
of the implementation following the first phase.  Any such additional phases
shall be subject to prior written agreement by the parties.  Licensee
acknowledges that CMSI's ability to commence additional phases may be subject
to the availability of appropriate CMSI personnel, that CMSI makes no advance
representation that one phase will automatically follow a preceding phase
without interruption, and that unless otherwise agreed in writing, CMSI shall
not be required to maintain the availability of resources from a previous phase
on any subsequent phase.  Licensee shall be required to purchase a reasonably
appropriate training program from CMSI for each additional phase, or other
major Software enhancement, that Licensee requests.  Licensee acknowledges that
the training included at no additional charge under this Agreement only
addresses training for the first phase of the Software installation, and that
additional charges will be associated with training required for any additional
phase or other major Software enhancement.

         (g)     Third Party Software Maintenance Charges.  CMSI shall pass
through to Licensee all maintenance charges associated with Licensee's license
of third party software incorporated in or utilized in conjunction with
CreditRevue (including without limitation the Progress software), which
Licensee shall be solely responsible for paying in a timely manner.





                                                                              10
<PAGE>   11
         (h)     Travel and Related Expenses.  Licensee shall reimburse CMSI
for its reasonable travel and related expenses incurred in connection with this
Agreement and any services related thereto.



CREDIT MANAGEMENT SOLUTIONS, INC.       --------------------------------
         ("CMSI")                              ("Licensee")
                                               
                                               
- --------------------------------        --------------------------------
         Signature                             Signature
                                               
                                               
- --------------------------------        --------------------------------
         Print Name/Title                      Print Name/Title
                                               
                                               
- --------------------------------        --------------------------------
         Date                                  Date
                                               




                                                                              11
<PAGE>   12
                           SOFTWARE LICENSE AGREEMENT
                                   EXHIBIT B

                       SOFTWARE INSTALLATION AND TRAINING

Dated _________

Capitalized terms in this Exhibit have the same meaning as set forth in Section
2 of the General Terms and Conditions or as indicated herein.


1.  Operating Environment and Location(s).    Licensee is authorized to use the
Software(s) located at __________________________________, or any alternate
site provided CMSI is notified of such  relocation by Licensee.

2.  Performance Schedule; Location of Performance.    CMSI will use every
reasonable effort to commence and complete the installation and training
services described in this Exhibit in accordance with a schedule mutually
agreed to by the parties. Except where otherwise indicated, all such services
will be performed at CMSI's facility.

3.  Installation and Acceptance.    CMSI will configure the Software to operate
as set forth in the Agreement. CMSI will then test the Software in accordance
with CMSI's standard acceptance tests by loading test data and running a set of
test programs. Upon successful completion of such tests as determined by CMSI,
installation of the Software will be deemed to have been completed and will
then be recorded by letter from CMSI to Licensee. The Software will be deemed
accepted within fifteen (15) days after the Installation Date (i) if Licensee
begins to use the Software on an on-going basis for production purposes, or
(ii) unless Licensee notifies CMSI prior to such fifteenth (15th) day that the
Software fails to perform as warranted, and provides written specification of
deficiencies, in which case CMSI will perform such additional services as are
necessary to complete its installation obligations, and the Software will then
be deemed accepted within fifteen (15) days of the date the additional services
have been completed. CMSI will also perform the "Additional Installation
Services", if any, described in this Exhibit. Unless otherwise indicated in
this Exhibit, CMSI will not be responsible for converting Licensee's current
files and records into a format required by the Software.

4.  Customization Services.    CMSI will render the customization services, if
any, described in this Exhibit. Software resulting from such customization
services may be used in the same manner, and subject to the same restrictions
on use and disclosure, as permitted for the Software under the Agreement. All
copyrights, trade secrets, patents, and other proprietary rights resulting from
any customization services by CMSI will be owned by CMSI. At CMSI's request and
expense, Licensee will assign to CMSI in writing any proprietary interest in
the custom Software conferred upon Licensee by operation of law. If no
customization services are specified in this Exhibit, CMSI will not be
obligated to modify in any way the standard functionality of the Software. Any
customization requested which is not specified in this Exhibit will, if
feasible, be performed by CMSI at its then current rates for customization
services.

5.  Training.    CMSI will provide Licensee with training concerning use of the
Software as specified in this Exhibit. Training will be made available to the
number of Licensee's personnel indicated in this Exhibit. Training will be
scheduled mutually during the course of the project. Licensee's personnel will
thereafter be responsible for training the balance of Licensee's staff and will
support subsequent training by Licensee. CMSI will furnish, free of charge, the
number of standard user manuals and training guides specified in this Exhibit
for both the training of the initially designated Licensee personnel and the
ongoing training to be carried out by Licensee. Additional copies of such
documentation will be available at CMSI's then current rates. Additional
training requested by Licensee from CMSI may be provided by CMSI, at its
option, at its then current rates.

<TABLE>
         <S>                <C>                                                                       <C>
         CMSI Site          1 Class of 4 days of System Training for up to 8 people                   Included
                            1 Class of 1 day of System Administration Training for up to 8 people     Included

         Documentation      3 Reference Manual                                                        Included
                            3 System Administration Manuals                                           Included
                            Training and Quick Reference Guides as required                           Included
</TABLE>

6.  Licensee Responsibilities.    During the performance of the Services,
Licensee will provide the information, services, materials and resources
reasonably required by CMSI in order to perform its duties hereunder. Licensee
will provide to CMSI at Licensee's facility adequate machine time, qualified
and technically competent operators and other relevant personnel and





                                                                              12
<PAGE>   13
such other media and facilities as may be necessary or appropriate for
efficient and trouble free installation of the Software.  Licensee understands
that the successful performance of the Services depends on Licensee fulfilling
its responsibilities and making its best efforts to cooperate with CMSI. Any
failure by Licensee to fulfill its responsibilities may cause an extension of
the dates for performance and/or an increase in the Service charges, and if
material, a default under the General Terms and Conditions.

7.  Equipment.  Licensee is solely responsible for maintaining Equipment, for
preparing and maintaining the location of the Equipment and the Equipment
operating environment, for obtaining the Equipment, and for any other Equipment
items necessary for operation of the Software, in accordance with the
specifications of the respective suppliers of such items. Furthermore,
Licensee's Equipment must meet specifications outlined by CMSI.  Licensee will
be responsible for any damages, and repair and replacement costs resulting from
Licensee's failure to comply with such specifications.


CREDIT MANAGEMENT SOLUTIONS, INC.       -------------------------------------
         ("CMSI")                                  ("Licensee")
                                               
                                               
- -------------------------------------   -------------------------------------
         Signature                                 Signature
                                               
                                               
- -------------------------------------   -------------------------------------
         Print Name/Title                          Print Name/Title
                                               
                                               
- -------------------------------------   -------------------------------------
         Date                                      Date





                                                                              13

<PAGE>   1
                                                                    EXHIBIT 10.3

                         SOFTWARE MAINTENANCE AGREEMENT

This Agreement is made as of the _____ day of _____ , 1996, by and between
Credit Management Solutions, Inc. ("CMSI"), with its principal place of
business at 5950 Symphony Woods Road, Suite 301, Columbia, Maryland 21044 and
____________________________ ("Licensee"), with its principal place of business
at ________________________________________________.

CMSI and licensee hereby agree as follows:


1.  Definitions.  Capitalized terms in this Agreement have the same meaning as
they have in the Software License Agreement (the "Software License Agreement")
between CMSI and Licensee dated _______________________, 1996.

2.  Support Services.

         (a)  CMSI will take all reasonable steps to correct the failure of the
Software to operate substantially in accordance with its Documentation and
specifications (as revised from time to time), and will provide updates,
corrections, new releases and modifications of the Software made generally
available at no charge to CMSI's other software licensees receiving Software
support similar to the support provided under this Agreement (collectively,
"Enhancements").  New software programs, modules and/or products (including,
but not limited to, significant new software functionality which is not made
generally available to CMSI's other customers at no additional charge) are not
provided under this Agreement, but will be made available at CMSI's
then-current fees for such items.

         (b)  Licensee may request corrective maintenance by telephone during
the hours of 8:30 A.M. to 5:00 P.M. Monday through Friday (excluding national
holidays) of the time zone of Licensee's principle business location (the
"Principal Period of Support").  In connection with all telephone support,
Licensee shall (i) provide CMSI with an "800" dial-in telephone number and (ii)
reimburse CMSI for all support related telephone charges incurred by CMSI in
the event that Licensee's "800" dial-in telephone number is unavailable at any
time Licensee requires telephone support.  Excluding national holidays, CMSI
will provide emergency telephone support during non Principal Period of Support
hours. Licensee's request for emergency telephone support will be subject to
CMSI's then current time and material charges.  Licensee will provide CMSI with
all information and assistance requested by CMSI to detect, simulate and
correct the failure of the Software to operate substantially in accordance with
the Documentation (a "Program Error").  CMSI will provide Licensee with
Software revisions or avoidance procedures to correct the Program Error within
sixty (60) days after confirming the existence of a Program Error, for
non-business critical Program Errors.  However, CMSI will use its best efforts
to resolve Program Errors that are considered business critical in order to
minimize business interruption on the part of Licensee.  CMSI will provide
corrective maintenance from its business premises, unless in its reasonable
opinion CMSI determines that such corrective maintenance may be more
effectively performed at Licensee's premises. Subject to Licensee's
responsibilities under section 5(e) of this Agreement, Corrective Maintenance
will be provided.

         (c)  Unless otherwise specified by CMSI, Licensee will install all
Program Error corrections with reasonable telephone assistance from CMSI, and
such corrections and Enhancements will be provided in a manner sufficient to
permit installation by Licensee.

         (d)  If Licensee requests CMSI to correct problems caused by any of
the following factors, and CMSI elects to do so, such corrective services
performed by CMSI will be deemed Supplemental Services governed in accordance
with Section 6 below.

         (1)   Licensee's modifications to the Software (including any Licensee
               Enhancements)
         (2)   Licensee's failure to use Enhancements or Program Error
               corrections or the most current release of the Software provided
               by CMSI
         (3)   Problems with hardware, operating system software, networking
               software, or any other software not provided by CMSI for use
               with the Software
         (4)   Licensee's failure to use the Software in accordance with the
               terms of its Software License Agreement 
         (5)   Licensee's combination, operation, or use of the Software with 
               non-CMSI software or hardware or in an operating environment 
               outside of the environment recommended by CMSI.
<PAGE>   2
3.  Term.  This Agreement will commence on the Acceptance Date of the Software
as defined in the License Agreement and will remain in full force and effect
unless terminated as provided in Section 8 below.  The Software License
Agreement, and Licensee's license thereunder, shall terminate on the date of
termination of this Agreement.

4.  Payment Terms.

         (a)  For Software Support provided during the first year of the
Agreement, Licensee will pay the fees set forth in Exhibit A hereto (the
"Support Charges").  For Software Support provided after the first year,
Licensee shall Support Charges determined in accordance with this Agreement and
Exhibit A hereto.

         (b)  Following the first year of this Agreement, increases in the
Support Charges will not occur more frequently than once per twelve (12) month
period and will not increase by more than ten percent (10%) of the prior year's
annual Support Charges.

         (c)  CMSI shall be entitled to increase the Support Charges payable by
Licensee beyond the limitation set forth in Section 4(b) above in the event
that CMSI and Licensee mutually agree to expand the number of concurrent users
authorized to access the Software beyond the number specified in Exhibit A to
the Software License Agreement.  Licensee may not expand the number of
concurrent users in the absence of CMSI's agreement thereto.  CMSI's
maintenance Support Charges are based upon the number of concurrent users who
are allowed to access the Software (the "User Category").  In the event that
Licensee and CMSI agree to an increase in Licensee's User Category, Licensee
agrees that CMSI shall be permitted to increase Licensee's annual maintenance
Support Charges to conform to the then current fees CMSI charges for
maintenance to licensees of that User Category.  The limitation on increase in
annual Support Charges established in Section 4(b) above shall then apply to
subsequent annual increases in Support Charges charged to Licensee for the new
User Category.

         (d)  Licensee shall reimburse CMSI for its reasonable travel and
related expenses incurred in connection with this Agreement.  Licensee is
responsible for all taxes and duties based upon amounts payable hereunder
(exclusive of taxes based upon the net income of CMSI) and upon Licensee's
ownership of the license, use or possession of the Licensed Products.

5.  Licensee's Responsibilities.

Licensee understands that in order for CMSI to provide Software Support,
Licensee must:

         (a)  Provide, at Licensee's expense, the "Remote Dial-up Capability"
specified by CMSI (e.g., "800" telephone number dial-in capability); and

         (b)  Identify to CMSI one person and one alternate to serve as
Licensee's support contact (the "Licensee Representative").  Only the Licensee
Representative will be authorized to request and receive Software Support on
behalf of Licensee.  Licensee may change its Licensee Representative by written
notice to CMSI; and

         (c)  Provide CMSI with such access to the Software, Licensee hardware
and Licensee data as may reasonably be required by CMSI in order for it to
perform its duties hereunder.  Access to such data will be used exclusively for
Software Support purposes and will be subject to CMSI's obligations to protect
the trade secrets and confidential and proprietary information of Licensee.
Licensee will cooperate fully with CMSI's reasonable requests for information,
personnel and time necessary to provide Software Support.

         (d)  Complete proper problem determination procedures as documented by
CMSI before calling CMSI, and then perform problem definition activities and
remedial actions, as reasonably requested by CMSI.

         (e)  Remain on the most current release of the Software which CMSI has
made available to Licensee within sixty (60) days after receipt of such
release.

6.  Supplemental Services.  All services, if any, performed by CMSI for
Licensee, in addition to the Software Support provided by CMSI under Section 2
above ("Support Services"), will entitle CMSI to additional compensation at its
then current time and materials rates, including reimbursement for travel and
related expenses.  Further, Licensee shall be responsible for all telephone
charges incurred by CMSI in order to dial into Licensee's system.  Supplemental
Services will include any services provided by CMSI to Licensee or on behalf of
Licensee's Authorized Affiliates, clients, agents, or vendors.





                                                                               2
<PAGE>   3
7.  Warranties and Limitation of Remedies.

         (a)  EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, CMSI MAKES NO
WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE SERVICES OR PRODUCTS
PROVIDED IN CONNECTION WITH THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

         (b)  CMSI'S LIABILITY TO LICENSEE FOR ANY LOSSES OR DAMAGES, DIRECT OR
INDIRECT, ARISING OUT OF THE SUBJECT MATTER OF THIS AGREEMENT WILL BE LIMITED
TO THOSE ACTUAL, DIRECT, OUT-OF-POCKET EXPENSES AND COSTS WHICH ARE REASONABLY
INCURRED BY LICENSEE, AND WILL NOT EXCEED THE CHARGES WHICH WOULD BE DUE FOR
THE THEN CURRENT TWELVE (12) MONTH PERIOD OF SOFTWARE SUPPORT FOR THE SPECIFIC
CMSI SOFTWARE MODULE FROM WHICH CMSI'S LIABILITY ARISES.  CMSI WILL NOT BE
LIABLE FOR: (I) ANY CLAIM ARISING FROM LICENSEE'S FAILURE TO PERFORM LICENSEE'S
RESPONSIBILITIES AS DOCUMENTED, OR (II) INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES IN ANY EVENT, OR (III) FOR ANY CLAIM AGAINST LICENSEE BY ANY OTHER
PARTY.

8.  Suspension of Services; Termination.  If Licensee fails to fulfill its
responsibilities set forth in Section 5 above or to pay the Support Charges
payable under this Agreement, CMSI may suspend Software Support until such
failure is corrected.  Either party may terminate this Agreement ninety (90)
days after written notice of a material breach of this Agreement by the other
party which remains uncured after such ninety (90) day period or, with respect
to those defaults which cannot reasonably be cured within ninety (90) days, if
the defaulting party fails to proceed within  ninety (90) days to commence
curing the default and to proceed with all due diligence substantially to cure
the same, then the party not in default may terminate this Agreement by
providing the defaulting party with a written termination notice.  If Licensee
terminates this Agreement with cause in accordance with this Section 8, CMSI
promptly will refund to Licensee all charges previously paid by Licensee for
Software Support to be rendered during the balance of the then current annual
coverage period.  This refund constitutes Licensee's sole and exclusive remedy
and CMSI's maximum liability for breach of this Agreement.

9.  Miscellaneous.

         (a)  Entire Agreement; Modifications and Amendments; Headings.  This
Agreement contains the entire agreement between the parties with respect to the
subject matter hereof, and there are no other terms or conditions, agreements,
or representations, expressed or implied, written or oral, except for the
matters set forth in the Software License Agreement.  This Agreement may not be
amended or modified except by written agreement signed by each party hereto.
The headings are for convenience only and do not affect the meaning of this
Agreement.

         (b)  Notices.  Any notices required under this Agreement will be given
in writing in accordance with the "Notices" provision in Section 14(e) of the
Software License Agreement

         (c)  Successors and Assigns.  This Agreement may be assigned by
Licensee or CMSI to the same extent, and in the same manner, as assignment of
the Software License Agreement is permitted under the Software License
Agreement.

         (d)  Governing Law.  This Agreement will be governed by and construed
in accordance with the laws of the State of Maryland, exclusive of its choice
of law rules.  The parties agree that any disputes under this Agreement shall
be submitted for





                                                                               3
<PAGE>   4
adjudication in the State or Federal courts located within Howard County,
Maryland.


IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the
day and year first above written.


CREDIT MANAGEMENT SOLUTIONS, INC.          --------------------------------
         ("CMSI")                                 ("Licensee")
                                             
                                             
- --------------------------------           --------------------------------
         Signature                                Signature
                                             
                                             
- --------------------------------           --------------------------------
         Print Name/Title                         Print Name/Title
                                             
                                             
- --------------------------------           --------------------------------
         Date                                     Date
                                             




                                                                               4
<PAGE>   5
                             MAINTENANCE AGREEMENT
                                   EXHIBIT A

                                SUPPORT CHARGES

Dated __________

Support services fee for the first year of this Agreement will be as follows:

The "Support Charges" for Support Services for the first year of this Agreement
will be fifteen percent (15%) of the fees paid for the Software pursuant to
Exhibit A of the Software License Agreement (including all fees for
enhancements or modifications thereto provided pursuant to the Functional
Specifications or otherwise provided prior to the Acceptance Date under the
Software License Agreement); the Support Charges, as adjusted below, are
payable annually in advance.

After the first year of this Agreement, CMSI may annually increase the Support
Charges for any such renewal period over the Support Charges in effect for the
preceding year by a percentage not exceeding ten percent (10%).

The Support Charges will be increased by fifteen percent (15%) of the fees
charged for any requested Software customizations, modification, or Source Code
license which are provided to Licensee after the Effective Date of the Software
License Agreement; any such increases will first be implemented for the annual
billing period in which such customizations or modifications are first provided
to Licensee and will be subject to annual increases in the same manner as
provided in the preceding two paragraphs.


                                 
CREDIT MANAGEMENT SOLUTIONS, INC.       --------------------------------
         ("CMSI")                                 ("Licensee")
                                                     
                                                     
                                                     
- --------------------------------        --------------------------------
         Signature                                Signature
                                                     
                                                     
- --------------------------------        --------------------------------
         Print Name/Title                         Print Name/Title
                                                     
                                                     
- --------------------------------        --------------------------------
         Date                                     Date





                                                                               5

<PAGE>   1

                                                                    EXHIBIT 10.4


                     CMSI PROFESSIONAL SERVICES AGREEMENT


1.       This Agreement is made as of the _____ day of ________________, 1996
by and between Credit Management Solutions, Inc.  ("CMSI") and
______________________. ("Licensee").  During the term of this Agreement CMSI
will perform for Licensee:

         (i)     Customization and enhancement services related to Licensee's
                 license and use of CreditRevue(R) Software under the Software
                 License Agreement (the "License Agreement") between CMSI and
                 Licensee dated _________________, ____, as amended from time
                 to time.
         (ii)    System integration services related to the configuration of
                 Licensee's CreditRevue computing environment.  
         (iii)   Such other services, including without limitation consulting 
                 or training services, upon which the parties may mutually 
                 agree.

Such customization and enhancement services, systems integration services,
and/or other services are hereinafter referred to as "Services."  The Services
to be provided under this Agreement shall be set forth on each Task Order
hereunder, executed by an authorized representative of each party, and shall be
subject to the terms and conditions of this Agreement.  All Services provided
under any Task Order shall be in addition to software support services provided
by CMSI to Licensee under the parties' Software Maintenance Agreement (the
"Maintenance Agreement") dated ________________, ____.  Any computer code and
related documentation provided to Licensee by CMSI under any Task Order
hereunder shall be deemed Software and Documentation respectively (collectively
referred to hereinafter as "Licensed Products"), and Licensee's rights in and
to such Licensed Products shall be subject to the terms of the License
Agreement and the Maintenance Agreement unless expressly stated in writing in
this Agreement or the applicable Task Order.  All copyrights, trade secrets,
patents, and other proprietary rights resulting from any Services provided
hereunder will be owned by CMSI, and, at CMSI's request and expense, Licensee
agrees to assign to CMSI in writing any proprietary interest in deliverables
provided hereunder which may be conferred upon Licensee by operation of law.
Capitalized terms used in this Agreement and any Task Order shall have the same
meaning as capitalized terms used in the License Agreement and Maintenance
Agreement unless specifically stated otherwise.

2.       In consideration for performance of Services, Licensee shall make
payment to CMSI at the rates and in the amounts shown on the applicable Task
Order.  Amounts payable by Licensee to CMSI under each Task Order shall be due
and payable on the date specified in such Task Order or, if not specified,
shall be invoiced monthly in arrears and shall be due and payable thirty (30)
days after the date of the invoice.  Late payments will bear interest at the
lesser rate of one and one half percent (1 1/2%) per month on the unpaid amount
for each month (or fraction thereof) that such amount remains unpaid or the
maximum rate permitted by law. Licensee is responsible for all taxes and duties
based upon amounts payable hereunder (exclusive of taxes based upon the net
income of CMSI).

3.       Either party may terminate this Agreement, with or without cause, upon
thirty (30) days written notice to the other party.  The termination of this
Agreement shall not act as the termination of any Task Order whose term
(including renewal terms) extends beyond the Agreement termination date.  Each
such Task Order which requires performance beyond the termination of this
Agreement shall be so performed, and shall continue to be subject to the terms
of this Agreement as if this Agreement had not been terminated.  CMSI may
terminate any and all Task Orders (and this Agreement) immediately by giving
Licensee written notice of termination if Licensee breaches any of its
obligations under the License Agreement, the Maintenance Agreement or otherwise
regarding the confidentiality of, and non-disclosure to or use by unauthorized
parties of, the Software and/or other CMSI proprietary information.  In the
event Licensee fails to make any payment under a Task Order when due, CMSI may
terminate such Task Order fifteen (15) days after providing Licensee with
written notice of such delinquency if the delinquency remains uncorrected after
such fifteen (15) day period.  In the event of a material breach by one party
(the "Breaching Party") of a Task Order, the other party (the "Non-Breaching
Party") may terminate such Task Order thirty (30) days after written notice of
such breach to the Breaching Party if (i) the breach remains uncured after such
thirty (30) day period or, (ii) with respect to those breaches which cannot
reasonably be cured within thirty (30) days, if the Breaching Party fails to
commence curing the breach within thirty (30) days after the Non-Breaching
Party's notice and to proceed with all due diligence substantially to cure the
same.  Further, either party
<PAGE>   2
may terminate this Agreement and any or all Task Orders in the event of the
termination of the License Agreement.  A party terminating this Agreement or
any Task Order as provided under this Section 3 shall do so by providing the
other party with a written termination notice.  The right of either party under
this Section 3 to terminate this Agreement or any Task Order will not be deemed
to be an exclusive remedy, and each party will be entitled to such other rights
and remedies as are available to it at law or in equity, subject to the
limitation of liability provisions contained herein.

4.       Within ten (10) days after the Effective Date of each Task Order
Licensee will designate a "Licensee Representative" who will be authorized to
make decisions, approve plans and grant requests on behalf of Licensee in
connection with CMSI's performance thereunder (in the absence of such a
designation by Licensee, the individual then serving as the Licensee
Representative under the License Agreement shall be deemed the Licensee
Representative under the Task Order).  With respect to each Task Order,
Licensee agrees to provide CMSI with reasonable access to Licensee's computer
system and Licensee's facility together with adequate working space at all
reasonable times to enable CMSI to perform its obligations.  Further, Licensee
agrees to cooperate with CMSI by making available to CMSI on a timely basis
Licensee information, resources and personnel reasonably required by CMSI to
perform its obligations.  Licensee understands that the successful performance
of the Services depends on Licensee fulfilling its responsibilities and making
all reasonable and timely efforts to cooperate with CMSI.  Any failure by
Licensee to fulfill its responsibilities may cause an extension of the dates
for performance and/or an increase in the Service charges, and if material, may
result in CMSI's termination of the Task Order for breach.  Further, if any
Task Order requires CMSI to dedicate personnel and/or resources (collectively
"Resources") exclusively to a Licensee project and such Resources cannot
perform their functions due to Licensee's failure to meet its obligations under
this Section 4, CMSI shall be entitled to bill Licensee and Licensee shall pay
CMSI for such Resources at CMSI's standard hourly rates (unless other rates are
specified under the applicable Task Order) during the period that such
Resources remain dedicated to Licensee's project.  Unless otherwise requested
in writing by Licensee, CMSI shall use reasonable efforts to reassign such
Resources to other projects during the period of delay, and in the event of any
such reassignment CMSI shall not be required to return such Resources to
Licensee's project if and when the project resumes.  Further, CMSI shall be
entitled to revise the implementation schedule(s), if any, relating to the Task
Order as reasonably appropriate to account for any delay in performance caused
by Licensee and any further delays resulting from CMSI's reassignment of its
Resources.

5.       Licensee acknowledges that any changes it may request to Services
agreed to in writing under a Task Order may result in additional charges to
Licensee.  CMSI shall not be required to undertake any such changes until
Licensee approves in writing a Change Order, prepared by CMSI, establishing the
price for the changes and the additional or modified Services required under
the Task Order, and any additional charges which may be applicable due to such
changes.  If Licensee fails to execute the Change Order, then CMSI shall be
under no obligation to perform such changes, and Services shall proceed as
originally planned under the unmodified Task Order.

6.       CMSI warrants that it will perform all Services provided under each
Task Order in a technically proficient and workmanlike manner consistent with
good practice in the computer services industry.  THE WARRANTIES SET FORTH IN
THIS SECTION 6 ARE IN LIEU OF, AND CMSI HEREBY DISCLAIMS, ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, REGARDING THE SERVICES AND ANY OTHER DELIVERABLES
PROVIDED UNDER A TASK ORDER INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

7.       Unless otherwise specified in the applicable Task Order, Licensee
shall reimburse CMSI on a monthly basis for all reasonable out-of-pocket
expenses including, but not limited to, travel and travel-related expenses,
incurred and reasonably documented by CMSI in connection with its performance
of Services.

8.       Licensee acknowledges that CMSI does not accept any liability or
responsibility relating to Licensee's ability to permit CMSI the right to use
any third party software or system installed at any Licensee facility.
Licensee agrees to indemnify CMSI and its agents for all losses, damages and
costs incurred as a result of any claims brought against CMSI or its agents
based upon CMSI's use of any such system or software.  In addition, if any such
action is brought against CMSI and/or Licensee, CMSI may, at its option,
terminate the applicable Task Order.





                                                                               2
<PAGE>   3
9.       Licensee agrees that, during the term of any Task Order and for
twenty-four (24) months thereafter, neither it nor any of its subsidiaries or
affiliates shall, except with the prior written consent of CMSI, offer
employment to or employ any person employed then or within the preceding
twenty-four (24) months by CMSI or any subsidiary or affiliate of CMSI.

10.      CMSI'S LIABILITY TO LICENSEE WITH RESPECT TO THE TRANSACTIONS
CONTEMPLATED BY THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, WILL BE
LIMITED TO THE FEES PAID BY LICENSEE TO CMSI UNDER THE APPLICABLE TASK ORDER
FOR THE MONTH IMMEDIATELY PREVIOUS TO THE EVENT GIVING RISE TO THE CLAIM.  IN
NO EVENT WILL CMSI BE LIABLE TO LICENSEE FOR LOST PROFITS, LOST SAVINGS, LOSS
OF USE, LOSS OF DATA, OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR SIMILAR
DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY THIRD
PARTY CLAIM AGAINST LICENSEE IN CONNECTION WITH OR CONCERNING THE LICENSED
PRODUCTS OR ARISING OUT OF OR IN CONNECTION WITH THE SUBJECT MATTER OF THIS
AGREEMENT.  WITH RESPECT TO SERVICES AND DELIVERABLES PROVIDED HEREUNDER, THIS
SECTION 10 SUPERSEDES ANY CONFLICTING TERMS IN THE LIMITATIONS OF LIABILITY
ESTABLISHED UNDER THE LICENSE AGREEMENT AND/OR THE MAINTENANCE AGREEMENT.

11.  This Agreement is subject to all terms and conditions of the License
Agreement and the Maintenance Agreement except as such terms and conditions may
be expressly modified by this Agreement.  Licensee shall be entitled to order
Services hereunder for the benefit of its affiliates and/or subsidiaries which
are entitled to access the Licensed Products under the License Agreement, and
in such event Licensee shall ensure such affiliates' and subsidiaries'
compliance with the terms and conditions of this Agreement.

12.   This Agreement, each executed Task Order hereunder, and the License
Agreement and Maintenance Agreement as incorporated herein by reference,
constitute the entire agreement between CMSI and Licensee with respect to the
subject matter of this Agreement and the applicable Task Order.  No
representation or statement not contained in this Agreement or an applicable
Task Order shall be binding upon either party.  This Agreement may not be
assigned by Licensee without the prior written consent of CMSI, which consent
shall not be unreasonably withheld or delayed.  This Agreement may be amended
only by a written instrument executed by both parties.


Accepted and Agreed by:                            Accepted and Agreed by:    
                                      
                                                                              
CREDIT MANAGEMENT SOLUTIONS, INC.                  ---------------------------
         ("CMSI")                                          ("Licensee")       
                                                                              
                                                                              
                                                                              
- --------------------------------------             ---------------------------
         Signature                                         Signature          
                                                                              
                                                                              
- --------------------------------------             ---------------------------
         Print Name/Title                                  Print Name/Title   
                                                                              
                                                                              
- --------------------------------------             ---------------------------
         Date                                              Date               





                                                                               3

<PAGE>   1
                                                                    EXHIBIT 10.5


                              CREDIT CONNECTION(R)
                                LENDER AGREEMENT



This CREDIT CONNECTION(R) LENDER AGREEMENT is made as of the ____ day of
_______, 1996 (the "Effective Date") by and between CREDIT CONNECTION, L.L.C.
("CREDIT CONNECTION"), with its principal place of business at 5950 Symphony
Woods Road, Columbia, MD 21044, and ABC Bank ("ABC"), with its principal place
of business at _______________________________________________________.


                             Explanatory Statement

CREDIT CONNECTION operates under the service mark "Credit Connection(R)"(1) an
automated service which, in order to facilitate the credit approval process for
consumer loans, electronically assembles and transmits credit applications
between various parties, including automobile dealers, merchants, and banks and
lenders.  The parties have agreed that ABC will subscribe to the Credit
Connection service.  This AGREEMENT sets forth the terms and conditions of
ABC's subscription.


                                   Agreements

IN CONSIDERATION OF the mutual covenants and agreements set forth herein,
CREDIT CONNECTION and ABC, intending to be legally bound, agree as follows:

1.    Definitions.  As used in this AGREEMENT, the following capitalized terms
have the indicated meanings, unless the context in which a term is used
requires a different meaning.

      a.  "ACCEPTANCE DATE" means the date upon which the ABC SYSTEM is first
capable of interfacing with the SERVICE to receive credit application data from
a CREDIT CONNECTION DEALER, and to transmit a notice of acceptance or rejection
back to such CREDIT CONNECTION DEALER.

      b.  "AGREEMENT" means this CREDIT CONNECTION(R) LENDER AGREEMENT, as it
may from time to time be amended or modified by the parties or in accordance
with its terms, all addenda hereto executed by both parties, and all exhibits
attached hereto, as they may from time to time be modified.

      c.  "ABC AFFILIATE" means any person or entity (i) that owns, directly or
indirectly, through one or more affiliates, at least a majority of the voting
capital stock of ABC, or (ii) at least a majority of whose voting capital stock
is owned, directly or indirectly, through one or more affiliates, by ABC, or
(iii) at least a majority of whose voting capital stock is owned directly or
indirectly, through one or more affiliates, by another person or entity that at
such time also owns, directly or indirectly, through one or more affiliates, at
least a majority of the voting capital stock of ABC.  For the purpose of
establishing the rights and obligations of ABC AFFILIATES under this Agreement,
a person or entity shall be considered an ABC AFFILIATE only so long as it
continues to satisfy the criteria for a ABC AFFILIATE established in this
Section 1(c).

      d.  "ABC COMPUTER(S)" means the computer(s) controlled and operated by
ABC or ABC AFFILIATES on which ABC or ABC AFFILIATES maintain their automatic
credit application processing functions with which the SERVICE is to interface.

      e.  "ABC SOFTWARE" means any and all of ABC's, and any ABC AFFILIATES',
credit underwriting software package(s) (whether internally developed, or
licensed, by ABC or an ABC AFFILIATE) for which an INTERFACE(s) with the
SERVICE is established and maintained.  As of the EFFECTIVE DATE, the only
component

- ----------------------------------

(1)  Patent Pending.


CREDIT CONNECTION (10/3/96)                       CONFIDENTIAL AND PROPRIETARY
<PAGE>   2
of ABC SOFTWARE to which ABC requires an INTERFACE for purposes of utilizing
the SERVICE is CMSI's proprietary software product entitled CreditRevue(R).

      f.  "ABC SYSTEM" means, collectively, the INTERFACE, the ABC SOFTWARE,
the ABC COMPUTER(S), and all operating or system software installed on the ABC
COMPUTER(S).

      g.  "CMSI" means Credit Management Solutions, Inc., which is the licensor
of the proprietary CreditRevue software system which ABC utilizes for
automating its loan origination processes.  CMSI is an affiliate of CREDIT
CONNECTION.

      h.  "CREDIT CONNECTION DEALER" means an automobile dealer or other
merchant who is a subscriber to the SERVICE.

      i. "DATA" means (i) credit application data encompassing the information
set forth on the credit application form(s) utilized by the SERVICE, (ii)
notices of the acceptance or rejection of such credit applications, all as
posted in electronic form on the SERVICE by ABC (or any ABC AFFILIATE) or any
CREDIT CONNECTION DEALER, and (iii) any third party data (e.g., value guide
information) which may be accessed or requested by means of the SERVICE.
CREDIT CONNECTION may in its sole discretion, from time to time and with prior
written notice, add additional data fields to, or as appropriate delete certain
data fields from, the SERVICE.  Data entered on the SERVICE in such additional
fields shall be included in the term "DATA."

      j.  "DOCUMENTATION" means the system and user documentation for the
SERVICE provided by CREDIT CONNECTION to LENDER SUBSCRIBERS generally, as
modified by CREDIT CONNECTION from time to time.

      k.  "EFFECTIVE DATE" means the date first set forth above when this
AGREEMENT becomes legally binding upon the parties.

      l.  "INTERFACE" means all software code developed by CMSI for ABC based
on the INTERFACE REQUIREMENTS DOCUMENT, and installed on the ABC COMPUTER(S),
to permit the electronic transfer of DATA from CREDIT CONNECTION's computer(s)
to the ABC COMPUTER(S) in a format that permits the DATA to be (i) uploaded
from the SERVICE into the ABC SYSTEM for processing, and (ii) downloaded from
the ABC SYSTEM back to the SERVICE upon completion of such processing.

      m.  "INTERFACE EQUIPMENT" means all equipment (including without
limitation hardware, software and telecommunications devices) used by ABC and
the ABC AFFILIATES to establish the capability for ABC COMPUTER(S), by means of
the SERVICE, to receive DATA from and send DATA to CREDIT CONNECTION's
computer(s).

      n.  "INTERFACE REQUIREMENTS DOCUMENT" means the document (as revised from
time to time) provided by CREDIT CONNECTION to CMSI describing the technical
requirements which the INTERFACE must meet in order to allow ABC and ABC
AFFILIATES to utilize the SERVICE.

      o.  "LENDER" means any bank or other financial institution which is in
the business of funding credit applications submitted by customers of
automobile dealers or other merchants, and therefore either is, or is a
candidate to become, a LENDER SUBSCRIBER.

      p.  "LENDER SUBSCRIBER" means any LENDER who is a subscriber to the
SERVICE, including without limitation ABC.

      q.  "MARK" means the service mark under which the SERVICE is operated by
CREDIT CONNECTION.  CREDIT CONNECTION may from time to time adopt a new service
mark(s) under which the SERVICE is operated, and thereafter the term "MARK"
shall be expanded to include the new service mark(s).





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                         2
<PAGE>   3
      r.  "SERVICE" means the Credit Connection(R) automated electronic credit
application assembly and transfer service described and provided for in this
AGREEMENT plus, as the context permits, all equipment, computer programs,
patents, trade secrets, designs, documentation, manuals and specifications
thereof or incorporated therein, exclusive of the ABC SYSTEM.

2.    Subscription to and On-Going Operation of the SERVICE.

      a.  ABC hereby subscribes to the SERVICE, and CREDIT CONNECTION agrees to
provide the SERVICE to ABC and ABC AFFILIATES, for the term of this AGREEMENT.
The SERVICE shall commence upon the ACCEPTANCE DATE.

      b.  CREDIT CONNECTION shall operate the SERVICE so that it performs in
all material respects in accordance with the DOCUMENTATION.  CREDIT CONNECTION
shall not be responsible for operational problems affecting use of the SERVICE
to the extent such problems result from the performance or non-performance of
ABC or any third parties.  The foregoing notwithstanding, CREDIT CONNECTION
shall exercise all reasonable efforts to cooperate and work with ABC and/or
such third parties in order to correct promptly any circumstances causing such
problems.

      c.  CREDIT CONNECTION shall be responsible for supporting ABC's and ABC
AFFILIATES' use of the SERVICE in accordance with the LENDER Support Document
attached hereto as Exhibit A, as may be revised with prior written notice from
time to time by CREDIT CONNECTION.  ABC shall be responsible for submitting all
support requests in accordance with the procedures set forth in the LENDER
Support Document.  ABC shall be responsible for paying CREDIT CONNECTION for
all support requested when such support is not offered as a non-chargeable
component of the SERVICE (as identified in the LENDER Support Document).

      d.  Throughout the term of this AGREEMENT, except as provided under this
Section 2(d), ABC shall maintain the ABC SYSTEM in accordance with the
configuration and operational capacity in place as of the ACCEPTANCE DATE.  Any
changes to the ABC SYSTEM authorized or otherwise made by ABC shall be
performed in a reasonably prudent manner so as to avoid or minimize any
disruption to the operation of the SERVICE.  The parties acknowledge that. CMSI
is responsible for supporting and enhancing/modifying CreditRevue as a
component of the ABC SOFTWARE, in accordance with the applicable agreements
between ABC and CMSI.  In accordance with such agreements, ABC shall request
any changes to the ABC SOFTWARE to be made by CMSI rather than CREDIT
CONNECTION unless, and only to the extent that, CMSI notifies ABC that it has
authorized CREDIT CONNECTION to serve as its agent for the purposes of
coordinating such requests.  ABC acknowledges that CREDIT CONNECTION shall have
no responsibility for any failures of the SERVICE caused in whole or in part by
any failure to perform changes to the ABC SYSTEM in accordance with the terms
of this Section 2(d).

      e.  Throughout the term of this AGREEMENT, ABC (and, as applicable, ABC
AFFILIATES) shall be responsible for maintaining the INTERFACE EQUIPMENT
configuration in accordance with the applicable maintenance standards of the
equipment manufacturer so as to not adversely impact the performance of the
SERVICE.  Additionally, throughout the term of this AGREEMENT, ABC (and, as
applicable, ABC AFFILIATES) shall be responsible for contracting with CMSI to
maintain the INTERFACE to ABC's licensed version of CreditRevue, in accordance
with the INTERFACE REQUIREMENTS DOCUMENT, so as to not adversely impact the
performance of the SERVICE.

      f.  The parties agree to use all reasonable efforts to finalize and agree
upon an ABC CREDIT CONNECTION(R) Marketing Plan within sixty (60) days after
EFFECTIVE DATE.  The Marketing Plan shall describe the respective efforts of
the parties to encourage dealers with which ABC ordinarily conducts credit
underwriting activities to join the SERVICE as subscribers.  ABC acknowledges
that the Application Transmission Credit program provided for in Exhibit B is
granted in consideration of ABC's substantial contributions to enrolling
dealers as subscribers and to providing initial training and other support to
such dealers.  Following approval of the ABC CREDIT CONNECTION(R) Marketing
Plan by CREDIT CONNECTION and ABC, the parties agree to use all reasonable
efforts to conduct their marketing activities relating to the SERVICE and ABC's
subscription thereto consistent with the ABC CREDIT CONNECTION(R) Marketing
Plan.





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          3
<PAGE>   4
3.    License.

      a.  In accordance with the terms of this AGREEMENT and for the term
hereof, CREDIT CONNECTION grants ABC a non-exclusive and non-transferable
license to use the SERVICE for its own internal business purposes (and those of
ABC AFFILIATES), and to permit its employees and agents (and employees and
agents of ABC AFFILIATES) to interact with the SERVICE through remote computer
terminals solely for ABC's internal business purposes (and those of ABC
AFFILIATES).  Use of the SERVICE for the internal business purposes of ABC and
ABC AFFILIATES means that the SERVICE may be used to support credit
applications to be evaluated for funding by ABC or ABC AFFILIATES, but not by
any third party.  ABC has no right to make any changes or modifications to the
SERVICE except as directed by CREDIT CONNECTION.

      b.  In accordance with the terms of this AGREEMENT and for the term
hereof, CREDIT CONNECTION grants ABC  and ABC AFFILIATES a non-exclusive and
non-transferable license to use the MARK for the sole purpose of identifying
that it/they are licensed to use the SERVICE.  The MARK, which is a registered
trademark, is the following:

                              CREDIT CONNECTION(R)

Due to certain restrictions regarding CREDIT CONNECTION's rights to the
trademark "Credit Connection," ABC acknowledges that CREDIT CONNECTION DEALERS
may not use the mark or the words "Credit Connection" in advertising or other
media regarding the availability of the SERVICE in any of the following states:
Iowa, Illinois, Wisconsin or Missouri.  CREDIT CONNECTION retains all rights to
the MARK not specifically granted to ABC under this AGREEMENT.  ABC has no
right to make any changes or modifications to the MARK except as directed by
CREDIT CONNECTION.

      c.  CREDIT CONNECTION may from time to time by thirty (30) days prior
written notice to ABC impose regulations upon the use of the MARK, provided
that the regulations are applicable to LENDER SUBSCRIBERS generally.  ABC shall
comply with all such regulations on the use of the MARK.  ABC shall not adopt
or use any trade name, trademark, service mark or other name or identification
for the SERVICE other than the MARK, without the prior written consent of
CREDIT CONNECTION.

      d.  CREDIT CONNECTION retains all rights to the SERVICE and the MARK not
specifically granted to ABC under this AGREEMENT.  All revisions, modifications
and derivative works to the SERVICE developed by CREDIT CONNECTION or any other
party, including all updates, enhancements or modifications to the SERVICE,
will be the sole and exclusive property of CREDIT CONNECTION and will be
subject to all of the use and nondisclosure restrictions which apply to the
SERVICE under this AGREEMENT.

      e.  If and to the extent that CREDIT CONNECTION incorporates the software
of any third party in the SERVICE, and use of such third party software is not
subject to the terms of a license agreement directly between ABC (and any ABC
AFFILIATE, if applicable) and the third party licensor, the license of ABC and
all ABC AFFILIATES to such third party software shall be defined and limited by
the license to the SERVICE granted by CREDIT CONNECTION under this AGREEMENT.
ABC specifically acknowledges that the licensors of such third party software
and any data contained therein shall retain all ownership rights thereto, and
ABC agrees that it shall not decompile, disassemble or reverse engineer such
third party software for the purpose of revealing the proprietary information
contained therein, or otherwise use such third party software to develop
functionally similar computer software, or modify, alter or delete any of the
copyright notices embedded in or affixed thereto, or permit any ABC AFFILIATE
to do any of the foregoing.

      f.  ABC acknowledges that the right or ability of CREDIT CONNECTION to
license other LENDERS to use the SERVICE or MARK is not restricted in any
manner by this AGREEMENT, and that it is CREDIT CONNECTION's intention to
license a number of other LENDERS, in addition to automobile dealers and other
merchants, to use the SERVICE and MARK under separate agreement.  ABC also
agrees that CREDIT CONNECTION shall be free to transmit credit applications
from any CREDIT CONNECTION DEALERS, at the CREDIT CONNECTION DEALERS' request,
to other LENDER SUBSCRIBERS and non-subscribing LENDERS.  ABC acknowledges that





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          4
<PAGE>   5
CREDIT CONNECTION is free to terminate its agreement with any CREDIT CONNECTION
DEALER in accordance with the terms of that agreement and CREDIT CONNECTION's
judgment on whether to invoke such terms.  CREDIT CONNECTION shall have no
liability to ABC for any such action.

4.    Connection of ABC SYSTEM to the SERVICE.

      a.  In the event that any components of the ABC SYSTEM require
installation by CREDIT CONNECTION (or its third party contractors) of computer
equipment at an ABC or ABC AFFILIATE site, ABC shall be responsible for the
following:

      i.     ABC will arrange access for CREDIT CONNECTION or CREDIT
             CONNECTION's contractors to the location(s) of the ABC COMPUTER(S)
             on an as needed basis.

      ii.    ABC will pay any charges, including, but not limited to,
             reasonable travel and related expenses, associated with access to
             the location(s) of the ABC COMPUTER(S) by CREDIT CONNECTION or
             CREDIT CONNECTION's contractors.

      iii.   ABC will reimburse CREDIT CONNECTION for (i) the time of CREDIT
             CONNECTION's or its contractors' personnel (at CREDIT
             CONNECTION's, or its contractors', respective then current
             standard time and materials rates unless otherwise agreed in
             advance), and (ii) actual expenses, if the services intended to be
             performed by such personnel, and agreed upon by the parties, are
             delayed due to delays by ABC in arranging or allowing access by
             such personnel to (1) the location(s) of the ABC COMPUTER(S) or
             (2) such information as may reasonably be required to perform the
             services.

      b.  In the event that ABC shall at any time change the configuration of
the ABC SYSTEM in a manner which interrupts (i) the transfer of DATA between
CREDIT CONNECTION's computer(s) and the ABC COMPUTER(S), and/or (ii) the
processing of DATA by the ABC SOFTWARE, ABC shall be responsible, at its
expense, for implementing such changes to the ABC SYSTEM as may be appropriate
to remedy such interruption.  Except as expressly provided in a change order
executed by the parties, CREDIT CONNECTION shall not be responsible for any
interruption in ABC's use of the SERVICE caused by such change(s) to the ABC
SYSTEM configuration or any components thereof.

      c.  In the event that CREDIT CONNECTION at any time makes any generally
released change to the programs supporting the SERVICE on CREDIT CONNECTION's
computer(s), and such change makes an alteration to the INTERFACE necessary or
advisable, CREDIT CONNECTION shall give ABC at least ninety (90) days prior
written notice of the change.  ABC shall be responsible, at its expense, for
securing any alteration to the INTERFACE made necessary or advisable by such
change, and CREDIT CONNECTION shall exercise all reasonable efforts to assist
ABC in this regard.  CREDIT CONNECTION shall not be responsible for any
interruption in ABC's or any ABC AFFILIATE's use of the SERVICE caused by such
change.

      d.  ABC shall be responsible for training its operators in the operation
of the ABC COMPUTER(S) hardware or operating software.

      e.  CREDIT CONNECTION may suspend the electronic connection between the
ABC COMPUTER(S) and CREDIT CONNECTION's computer(s) at any time that such
connection for any reason is materially degrading the performance of CREDIT
CONNECTION's computer(s) or the SERVICE.  In the event that a suspension of the
electronic connection between the ABC COMPUTER(S) and CREDIT CONNECTION's
computer(s) should become necessary, the parties agree to cooperate in good
faith to resolve any problems as quickly as reasonably possible so that the
electronic connection can be re-established with minimal delay.  The foregoing
notwithstanding, if the degradation in the performance of CREDIT CONNECTION's
computer(s) or the SERVICE is not caused by any action or inaction by ABC, ABC
shall be entitled, as its sole remedy for the disconnection of ABC COMPUTER(S)
and CREDIT CONNECTION's computer(s) and the resulting interruption in ABC's use
of the SERVICE, to a pro rated refund of the monthly subscription/licensing fee
paid by ABC which is allocable to the period of time that the computers
remained disconnected.





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          5
<PAGE>   6
5.    Access Security; Unauthorized Use.  Access to the SERVICE will be
restricted to persons logging in with the proper user identification
code/password.  ABC will be responsible for limiting access to its user
identification code(s)/password(s) to authorized personnel and for the charges
due to CREDIT CONNECTION with respect to all use of the SERVICE under its user
identification code(s)/password(s), including the misuse or unauthorized use
thereof.  ABC agrees to hold CREDIT CONNECTION harmless from, and indemnify it
against, all claims, causes of action, losses, liabilities or expenses
(including attorneys' fees) arising in connection with any misuse or
unauthorized use of ABC's user identification code(s)/password(s).

6.    Term of AGREEMENT; Termination.

      a.  The term of this AGREEMENT shall begin on the Effective Date, and
shall continue for a period of five (5) years (the "Initial Term") unless
sooner terminated as provided below.  Upon expiration of the Initial Term, and
thereafter each Renewal Term (as defined below), this AGREEMENT shall renew for
additional two (2) year terms ("Renewal Term(s)") unless terminated by either
party by notice of termination given not less than one hundred and eighty (180)
days prior to the expiration of the then current term.

      b.  CREDIT CONNECTION may terminate this AGREEMENT without cause,
effective at any time on or after three (3) months after the Effective Date,
upon sixty (60) days written notice to ABC, if the aggregate of three (3)
consecutive months revenues paid to CREDIT CONNECTION by LENDER SUBSCRIBERS for
telecommunication charges is less than the CompuServe or other network
providers fees charged to CREDIT CONNECTION for the same three (3) month
period.  Prior to terminating the AGREEMENT under this Section 6(b) CREDIT
CONNECTION will endeavor in good faith to re-negotiate lower monthly minimum
network telecommunications charges with CompuServe or other network providers.

      c.  Either party may terminate this AGREEMENT for cause at any time if
the other party fails to cure a breach of any term of this AGREEMENT within
thirty (30) days after notice of the breach is given, or, with respect to those
breaches which cannot reasonably be cured within thirty (30) days, if the
breaching party fails within thirty (30) days to commence curing the breach and
thereafter to proceed with all due diligence substantially to cure the same.
Notwithstanding the foregoing, CREDIT CONNECTION may terminate this AGREEMENT,
after giving ABC notice of non-payment and an opportunity to cure, at any time
that a payment due from ABC is more than forty-five (45) days past due.

7.    Payments and Payment Terms.

      a.  ABC agrees to pay CREDIT CONNECTION when due the fees and charges on
the Schedule of Fees and Charges set forth in Exhibit B attached hereto.
Unless otherwise specified, all fees and charges shall be due and payable
thirty (30) days after receipt of invoice.

      b.  No more than once every twelve (12) months CREDIT CONNECTION may,
upon at least thirty (30) days prior notice to ABC, modify any of the charges
provided in the Schedule of Fees and Charges, provided that the modified
charges conform to the standard charges then quoted by CREDIT CONNECTION to
potential LENDER SUBSCRIBERS and charged by CREDIT CONNECTION to its existing
LENDER SUBSCRIBERS generally, subject to volume usage discounts.  Further,
CREDIT CONNECTION reserves the right to increase its prices annually based on
increases in the Consumer Price Index.

      c.  Late payments will bear interest at the lesser rate of one and
one-half percent (1 1/2%) per month or the maximum rate permitted by law on any
unpaid amount due CREDIT CONNECTION under this AGREEMENT for each month (or
fraction thereof) that such amount remains unpaid.

8.    Warranties by CREDIT CONNECTION.

      a.  CREDIT CONNECTION warrants to ABC that:





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          6
<PAGE>   7
      i.     CREDIT CONNECTION is the owner of the SERVICE or otherwise has
             obtained the right to grant to ABC and ABC AFFILIATES the license
             specified in this AGREEMENT to use the SERVICE and the MARK.

      ii.    Throughout the term of this AGREEMENT, subject to maintenance and
             periods of shutdown caused by equipment failure, software failure,
             power failure or causes beyond CREDIT CONNECTION's control, the
             SERVICE will operate substantially as provided in the
             DOCUMENTATION.

      iii.   Services performed by CREDIT CONNECTION pursuant to this AGREEMENT
             will be of a professional and workmanlike manner in accordance
             with the standards set forth in this AGREEMENT or, in the absence
             thereof, at a minimum in accordance with industry standards and
             practices.

      iv.    The SERVICE shall operate without any adverse impact due to date
             related processing associated with the year 2000.  This warranty
             does not include operational or other problems which may result
             from the SERVICE interfacing with any third party system that
             cannot operate without any adverse impact due to date related
             processing associated with the year 2000.

      b.  THE WARRANTIES SET FORTH IN THIS SECTION 8 ARE LIMITED WARRANTIES AND
ARE THE ONLY WARRANTIES MADE BY CREDIT CONNECTION.  SUCH WARRANTIES ARE IN LIEU
OF, AND CREDIT CONNECTION EXPRESSLY HEREBY DISCLAIMS, ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, REGARDING THE SERVICE OR THE MARK INCLUDING, BUT NOT
LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.

9.    Infringement Claims of Third Parties.

      a.  At its own expense, CREDIT CONNECTION will defend ABC against any
claim by any third party alleging that the SERVICE or the MARK infringes a
patent or copyright in the United States, and CREDIT CONNECTION will pay all
costs, damages and attorneys' fees finally awarded to any such third party in
any infringement action or negotiated by CREDIT CONNECTION in settlement;
provided that ABC provides prompt written notice to CREDIT CONNECTION of such
claim (if ABC has knowledge), and allows CREDIT CONNECTION sole control of, and
fully cooperates with CREDIT CONNECTION in, the defense of such claims and all
related negotiations.

      b.  CREDIT CONNECTION's obligations under this Section 9 are conditional
upon ABC's agreement that if the SERVICE and/or the MARK are, or in CREDIT
CONNECTION's opinion are likely to become, subject to a claim of infringement,
CREDIT CONNECTION, at its option and expense, may either (i) procure for ABC
and the ABC AFFILIATES the right to continue using the SERVICE and/or the MARK;
or (ii) modify the SERVICE and/or the MARK to make it/them non-infringing in a
manner that does not materially impair its/their functionality.  If neither of
these two options is reasonably available to CREDIT CONNECTION, then CREDIT
CONNECTION may terminate this AGREEMENT by notice to ABC.

      c.  CREDIT CONNECTION will have no obligation with respect to any actual
or threatened infringement claim based in whole or in part upon (i) any
enhancements, upgrades or modifications to the SERVICE and/or the MARK made by
ABC, any ABC AFFILIATE, or any party that ABC authorizes or directs to make an
enhancement, upgrade or modification, or (ii) ABC's (or any ABC AFFILIATE's)
failure to use all enhancements, updates, upgrades, or modifications to the
SERVICE and/or the MARK offered by CREDIT CONNECTION, or (iii) ABC's (or any
ABC AFFILIATE's) failure to use the SERVICE and/or the MARK in accordance with
this AGREEMENT or the DOCUMENTATION, or (iv) ABC's (or any ABC AFFILIATE's)
combination, operation, or use of the SERVICE and/or the INTERFACE with
software or systems created by parties other than CREDIT CONNECTION (with the
sole exception of CREDIT CONNECTION's affiliate CMSI).  ABC shall indemnify and
hold CREDIT CONNECTION harmless from any damages, losses or costs associated
with such claims.  Further, CREDIT CONNECTION will have no obligation with
respect to any actual or threatened infringement claim, to the extent such
claim is based on third party services or products provided to ABC (or any ABC
AFFILIATE's) as part of the SERVICE, except to pass





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          7
<PAGE>   8
through to ABC any infringement indemnification related obligations of such
third party to LENDER SUBSCRIBERS which have been established by contract
between CREDIT CONNECTION and such third party.

      d. This Section 9 states CREDIT CONNECTION's entire obligation to ABC
with respect to actual or threatened third-party infringement claims.

10.   Warranties by ABC.

      a.  ABC warrants to CREDIT CONNECTION that its execution, delivery and
performance of this AGREEMENT do not violate the terms of any law, regulation,
court order or material agreement to which ABC or any ABC AFFILIATE who may use
the SERVICE or MARK is subject.  ABC also warrants that ABC and all ABC
AFFILIATES shall comply with applicable laws, statutes, regulations and
ordinances related to this AGREEMENT and its subject matter.  ABC acknowledges
and agrees that, to the extent ABC or any ABC AFFILIATE does not maintain in
good standing its contractual relationship(s) with any third party where such
relationship(s) is a prerequisite for CREDIT CONNECTION to meet its obligations
hereunder, CREDIT CONNECTION shall be excused from such obligations.

      b.  With respect to its/their rights, obligations and performance in
connection with this AGREEMENT, ABC, and the ABC AFFILIATES shall not infringe,
misappropriate, or violate any third party copyrights, patent, contractual, or
other proprietary rights.

11.   Protection of Proprietary Rights.

      a.  ABC acknowledges that the SERVICE and the MARK are valuable
confidential and/or proprietary rights, trade secrets and property belonging to
CREDIT CONNECTION or to third parties who have granted CREDIT CONNECTION the
right to distribute such property, and that title to the SERVICE and the MARK
remains in CREDIT CONNECTION or such third parties.  Additionally, ABC
acknowledges that by receiving access to the SERVICE and the limited right to
use the MARK, ABC is entering into a relationship of trust and confidence with
CREDIT CONNECTION pursuant to which ABC agrees to take such steps, consistent
with the same steps which ABC takes to protect its own highly confidential and
proprietary information and systems, as are necessary to preserve the
confidential and/or proprietary nature of the SERVICE and the MARK.

      b.  ABC and the ABC AFFILIATES will use the SERVICE, and will use, copy
and disclose the DOCUMENTATION and the MARK, only as permitted under this
AGREEMENT.  Further, ABC and the ABC AFFILIATES will grant access to the
SERVICE and the DOCUMENTATION only to those employees or agents of ABC and the
ABC AFFILIATES only on a "need to know" basis, and will ensure that any persons
or entities receiving such access are obligated to protect the SERVICE and the
DOCUMENTATION in a manner consistent with the terms of this AGREEMENT.  Except
as expressly permitted herein, ABC agrees that neither it nor any ABC
AFFILIATES will, at any time, without written permission of CREDIT CONNECTION,
(i) copy, duplicate or permit any other person, corporation or entity to copy
or duplicate the SERVICE or any part thereof; (ii) create, attempt to create,
or permit others to create or attempt to create the source program and/or
object program associated with any software component of the SERVICE; or (iii)
decompile, disassemble or reverse engineer any software component of the
SERVICE for the purpose of revealing the proprietary information contained
therein or otherwise use the SERVICE to develop functionally similar computer
software or services, or modify, alter or delete any of the copyright notices
embedded in or affixed to the copies of any components of the SERVICE, or
permit any third party to do any of the foregoing.

      c.  ABC will notify CREDIT CONNECTION promptly of any violation of CREDIT
CONNECTION's proprietary rights in the SERVICE, DOCUMENTATION or MARK of which
ABC becomes aware when such violation is related to the rights granted to or
the obligations incurred by ABC hereunder, and will assist CREDIT CONNECTION as
reasonably necessary to remedy the violation.  In such case, ABC agrees at
CREDIT CONNECTION's request (and, if not occasioned by ABC's or any ABC
AFFILIATE's breach of this AGREEMENT, at CREDIT CONNECTION's expense) to
institute legal proceedings and/or join in any lawsuit or other action by
CREDIT CONNECTION against any such third party to enforce these provisions, to
cooperate fully with CREDIT





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          8
<PAGE>   9
CONNECTION in such litigation, and, unless CREDIT CONNECTION has requested ABC
to institute such suit or action, to permit CREDIT CONNECTION to assume
exclusive control of all aspects of such suit or action.

      d.  ABC shall ensure the compliance by ABC AFFILIATES with the 
provisions of this Section 11.

12.   Non-Disclosure of Confidential Information.

      a.  During the term of this AGREEMENT, ABC and CREDIT CONNECTION may have
access to confidential and/or proprietary information regarding the other party
or the other party's affiliates (including without limitation ABC AFFILIATES
and CMSI or third party contractors or suppliers).  Both parties agree during
the term of this AGREEMENT and at all times thereafter (i) to maintain in
confidence all such information acquired from the other party (including their
affiliates and their third party contractors or suppliers), (ii) not to
disclose any such information to anyone except the disclosing party's employees
authorized to receive it and third parties to whom such disclosure is
specifically authorized in writing by the other party, and (iii) not to use the
other party's confidential and/or proprietary information for any purpose other
than that for which it is disclosed.

      b.  Information considered confidential and/or proprietary shall include,
without limitation, (i) matters of a technical nature such as trade secret
processes or devices, data formulas, inventions and specifications, (ii)
matters of a business nature such as information about costs, profits, pricing
policies, markets, sales, suppliers, employees, product plans and marketing
plans or strategies, (iii) other information of a similar nature not generally
disclosed by a party to the public, (iv) information containing confidential
and/or proprietary notices, and (v) confidential and/or proprietary information
of third parties disclosed to a party under a non-disclosure agreement and
appropriately identified as confidential and/or proprietary.

      c.  The foregoing shall not prevent a party from using or disclosing
information that has been disclosed by or otherwise is claimed as belonging to
the other party if such information is (i) already known by the recipient party
without an obligation of confidentiality, (ii) publicly known or becomes
publicly known through no unauthorized act of the recipient party, (iii)
rightfully received from a third party, (iv) independently developed by the
recipient party without use of the other party's information, (v) disclosed
without similar restriction to a third party by the party owning the
information, (vi) approved by the other party for disclosure, or (vii) required
to be disclosed pursuant to a requirement of a governmental agency or law so
long as the disclosing party provides the other party with prompt written
notice of such requirement prior to any such disclosure.

      d.  Both parties agree that during the term of this AGREEMENT and at all
times thereafter they shall protect the confidentiality of the terms of this
AGREEMENT.

13.   Limitation of Liability.

      a.  In the event of the loss or damage of any DATA on CREDIT CONNECTION's
computer(s) or in data transfers between the ABC COMPUTER(S), any CREDIT
CONNECTION DEALERS' terminals/computers, and CREDIT CONNECTION's computer(s),
due to a cause for which CREDIT CONNECTION is responsible, the sole remedy of
ABC against CREDIT CONNECTION shall be to require CREDIT CONNECTION to allow
ABC and the CREDIT CONNECTION DEALERS to re-enter the lost or damaged DATA on
CREDIT CONNECTION's computer(s) without any additional fees accruing to CREDIT
CONNECTION.

      b.  EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN SECTION 13(a) ABOVE, CREDIT
CONNECTION'S LIABILITY TO ABC WITH RESPECT TO EACH CLAIM OR CAUSE OF ACTION
ARISING UNDER THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, WILL BE LIMITED
TO THE CHARGES ACTUALLY PAID BY ABC UNDER THIS AGREEMENT FOR THE TRANSACTION OR
PERIOD OF TIME TO WHICH SUCH CLAIM OR CAUSE OF ACTION RELATES, PROVIDED THAT
CREDIT CONNECTION'S LIABILITY ON EACH CLAIM OR CAUSE OF ACTION ARISING UNDER
THIS AGREEMENT SHALL BE LIMITED TO THE AGGREGATE AMOUNT OF FEES AND CHARGES
PAID BY ABC UNDER THIS AGREEMENT IN THE TWO (2) MONTHS PRECEDING THE ACCRUAL OF
THE CLAIM OR CAUSE OF ACTION.  IN NO EVENT WILL CREDIT CONNECTION BE LIABLE TO





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          9
<PAGE>   10
ABC FOR LOST PROFITS, LOST SAVINGS, LOSS OF USE, LOSS OF DATA (EXCEPT AS
EXPRESSLY PROVIDED IN THIS AGREEMENT TO THE CONTRARY), OR FOR INCIDENTAL,
CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OR FOR SIMILAR DAMAGES, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY THIRD PARTY CLAIM
AGAINST ABC IN CONNECTION WITH OR CONCERNING THE SERVICE, OR ARISING OUT OF OR
IN CONNECTION WITH THE SUBJECT MATTER OF THIS AGREEMENT, EXCEPT FOR ANY CLAIM
OF INFRINGEMENT FOR WHICH INDEMNIFICATION IS REQUIRED AS PROVIDED UNDER SECTION
9 ABOVE.

      c.  CREDIT CONNECTION shall have no duty to verify the content or
accuracy of, or in any manner to analyze, DATA.  As such, CREDIT CONNECTION is
not acting as a credit bureau reporting agency in and of itself, and ABC is to
refer to the specific credit bureau(s) when making reference to the credit
reporting.  ABC will have full responsibility for any decisions and/or analyses
in which the SERVICE or any DATA may be used or relied upon.  Any reliance by
ABC upon any DATA or the SERVICE shall not diminish that responsibility, and
ABC agrees to hold CREDIT CONNECTION harmless from, and indemnify it against,
all claims, expenses, losses or liabilities (including legal fees) in
connection with any claim by any third party relating to any decisions or
analyses made by ABC while using any DATA or the SERVICE.

14.   ABC's Project Authority.  At all times during the term of this AGREEMENT,
ABC shall designate one person and one alternate to serve as ABC's primary
contact and project authority on the INTERFACE and the SERVICE, and shall
disclose the identities of such persons to CREDIT CONNECTION.  The project
authority and alternate will be authorized to make all decisions, to request
and receive services from CREDIT CONNECTION, and to modify or waive the terms
of this AGREEMENT on behalf of ABC.  ABC may change the project authority and
alternate at any time by written notice to CREDIT CONNECTION.





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          10
<PAGE>   11
15.   Miscellaneous.

      a.  Publicity.  ABC agrees to permit CREDIT CONNECTION to include ABC's
name in reference and user lists of LENDER SUBSCRIBERS for advertising and
other promotional purposes.  Other than as required by law, all advertisements,
media releases, public announcements and public disclosures by either party, or
their employees or agents, relating to this Agreement or the name of ABC, any
ABC AFFILIATE, CREDIT CONNECTION, or any CREDIT CONNECTION affiliate, shall be
coordinated with and approved by the other party in writing prior to the
release thereof.

      b.  Entire Agreement.  This AGREEMENT sets forth the entire agreement
between the parties with respect to the subject matter hereof, and no party
shall be bound by any conditions, definitions, warranties, understandings or
representations with respect to such subject matter other than as expressly
provided herein, or in any prior existing written agreement between the
parties.  This AGREEMENT supersedes all prior oral or written representations,
agreements, promises, or other communications, concerning or relating to the
subject matter of this AGREEMENT.  No terms or conditions of any ABC purchase
order or other form originated by ABC will be effective as a modification of
the terms and conditions of this AGREEMENT.  No changes to the terms and
conditions of this Agreement will be considered valid unless the changes are
mutually accepted by both parties.

      c.  Modifications and Amendments; Waiver.  Except as otherwise expressly
provided in this AGREEMENT, this AGREEMENT may not be amended or modified
except by a written agreement signed by authorized representatives of each
party.  The failure of CREDIT CONNECTION or ABC in any one or more instances to
insist upon strict performance of any of the terms or provisions of this
AGREEMENT will not be construed as a waiver or relinquishment, to any extent,
of the right to assert or rely upon any such terms or provisions on any future
occasion.

      d.  Sections Surviving Termination.  Sections 3(d), 5, 7(c), 9, 11, 12,
13, 15(i), 15(m), 15(n) of this AGREEMENT shall remain in effect following the
termination of this AGREEMENT and shall be binding upon the parties thereafter.
Payment obligations and claims arising or accruing under this AGREEMENT prior
to termination or as a result of termination shall remain in effect until
barred as provided in Section 14(i) below.

      e.  Headings.  The captions to sections of this AGREEMENT are for
convenience of reference only and do not in any way limit or amplify the terms
or conditions hereof.

      f.  Severability.  If any provision of this AGREEMENT is held by a court
of competent jurisdiction to be invalid or unenforceable, such provision or
requirement will be enforced only to the extent it is not in violation of such
law or is not otherwise unenforceable and all other provisions and requirements
of this AGREEMENT will remain in full force and effect.

      g.  Force Majeure.  Neither party shall be liable for damages for delay
in performance hereunder arising out of causes beyond its control and without
its fault or negligence, including, but not limited to, interruptions of
telecommunications or network services provided by third parties, credit bureau
outages or downtime, acts of God or the public enemy, governmental acts, fires,
floods, epidemics, strikes, labor disturbances or freight embargoes (but not
including delays caused by subcontractors or suppliers).  Without limiting the
generality of the foregoing, CREDIT CONNECTION shall not be liable for the
failure of any CREDIT CONNECTION DEALER to access and utilize the SERVICE in
any particular manner or to maintain its authorization with ABC or license with
CREDIT CONNECTION to use the SERVICE.

      h.  Notices.  Where notice, approval or similar action by either party is
permitted or required by any provision of this AGREEMENT, such action shall not
be unreasonably delayed or withheld.  Any notice, demand or other communication
required or permitted under the terms of this AGREEMENT shall be in writing and
shall be made by Federal Express, Express Mail, or other similar overnight
delivery service, telegram, telex, facsimile or electronic transmitter or
certified or registered mail, return receipt requested.  A notice shall be
deemed to be received by the addressee:  one (1) business day after sending, if
sent by Federal Express, Express Mail, or other similar overnight delivery
service; on the date of sending, if sent by telegram, telex, facsimile or
electronic transmitter; and three (3) business days after mailing, if sent by
certified or registered mail.  Notices shall be addressed as follows:





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          11
<PAGE>   12
      In the case of notices to ABC:

             --------------------------------------

             --------------------------------------

             --------------------------------------

             --------------------------------------
             Attn:  President (with a copy to General Counsel)

      In the case of notices to CREDIT CONNECTION:

             Credit Connection, L.L.C.
             5950 Symphony Woods Road, Suite 301
             Columbia, MD  21044
             Attn:  President (with a copy to General Counsel)

Any party hereto may from time to time change its address for notification
purposes by giving the other prior written notice of the new address and the
date upon which it will become effective.

      i.  Limitation of Actions.  No suit, action, or proceeding may be brought
or instituted on or with respect to this AGREEMENT or any transaction hereunder
more than five (5) years after the cause of action on which the suit is based
accrued, unless otherwise limited by the applicable statute of limitations.

      j.  Successors and Assigns.  This AGREEMENT may not be assigned by either
party without the prior written consent of the other party, and any attempted
unauthorized assignment will be void; provided, however, that a party may
assign this AGREEMENT to any of its affiliates upon prompt written notice to
the other party.  No assignment will relieve the assignor or the assignee of
its obligations under this AGREEMENT.  Notwithstanding the foregoing, either
party may assign any of its rights and obligations under this AGREEMENT to the
surviving corporation with or into which that party may merge or consolidate,
or an entity to which that party transfers all, or substantially all, of its
business and assets.

      k.  Independent Contractors; Third Party Beneficiaries.  CREDIT
CONNECTION will perform all services under this AGREEMENT as an independent
contractor and not an agent, employee, partner, or joint venturer of or with
ABC or any CREDIT CONNECTION DEALER.  Except for third parties whose software
is incorporated into the SERVICE as provided in Section 3(e) above, no person
or entity not a party hereto, including but not limited to CREDIT CONNECTION
DEALERS/MERCHANTS, will be deemed to be a third party beneficiary of this
AGREEMENT or any provision hereof.

      l.  Hiring Restriction.  Each party agrees that, during the term of this
AGREEMENT and for twenty-four (24) months thereafter, neither it nor any of its
subsidiaries or affiliates shall, except with the prior written consent of the
other party, offer employment to or employ any person employed then or within
the preceding twenty-four (24) months by the other party (including any of that
party's subsidiaries or affiliates).


      m.  Governing Law; Jurisdiction.  This AGREEMENT will be governed by and
construed and enforced in accordance with the laws of the State of Maryland,
exclusive of its choice of law rules and without application of the rule of
contract construction that ambiguities in a contract are construed against the
interests of the party drafting the contract.  The parties consent to the
jurisdiction of the courts of the State of Maryland, and the United States
District Court for the District of Maryland, as to any issues related to this
AGREEMENT, including the validity, enforceability, or interpretation thereof,
which require judicial resolution.

      n.  Explanatory Statement, Definitions and Exhibits.  The Explanatory
Statement and definitions set forth at the top of this AGREEMENT and the
exhibits referred to in the text of this AGREEMENT, as they may be modified in
according with the terms hereof, are incorporated by reference herein and shall
constitute substantive parts of this AGREEMENT.  As of the EFFECTIVE DATE, this
AGREEMENT includes the following exhibits:





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          12
<PAGE>   13
      Exhibit A:   LENDER Support Document
      Exhibit B:   Schedule of Fees, Charges and CREDITS (Credit Applications
                   from CREDIT CONNECTION DEALERS)


IN WITNESS WHEREOF, the parties hereto have signed and affixed their seals to
this AGREEMENT effective as of the day and year first written above.

CREDIT CONNECTION, L.L.C.                         ABC BANK


                                                                    
- ----------------------------------                -----------------------------
    Signature                                          Signature
                                  
                                  
                                                       
- ----------------------------------                -----------------------------
    Print Name/Title                                   Print Name/Title
                                  
                                  
                                                       
- ----------------------------------                -----------------------------
    Date                                               Date





CREDIT CONNECTION (10/3/96)
                        CONFIDENTIAL AND PROPRIETARY                          13
<PAGE>   14
                                   Exhibit A
                            LENDER SUPPORT DOCUMENT


ORGANIZATION

CREDIT CONNECTION will utilize a three (3) tiered customer support hierarchy.
All calls from participating CREDIT CONNECTION LENDERS ("LENDERS") and CREDIT
CONNECTION DEALERS ("DEALERS") will enter through an 800 number and the calls
will be sequenced by the AT&T telephone system to the next available help desk
person.  The caller may be issued a pre-recorded message depending on the
nature of the call.

Incoming calls will be answered by the CREDIT CONNECTION help desk first.
After the initial help desk diagnosis,  unresolved problems will be passed to
technical support for further diagnosis and resolution. Technical support will
also initiate calls to third party providers as needed for such issues as
telecommunications problems or hardware malfunctions.



When notifying CREDIT CONNECTION, the following information should be
available:

- -   Institution ID, User ID of user who encountered the problem

- -   Application number

- -   Station or screen where problem occurred

- -   Exact error message and error number, if available

- -   Detailed description of problem

This information is very important for CREDIT CONNECTION to ensure a quick and
accurate resolution.

SUPPORT CATEGORIES

There are several categories of support supplied by the CREDIT CONNECTION
staff.

LENDER INSTALLATION SUPPORT

During and immediately after the installation of the SERVICE at a LENDER, the
following kinds of support will be available:

- -   Supply to the LENDER relevant SERVICE information, CompuServe User
    Identification Code (UIC) and other information required to have the LENDER
    complete installation.

- -   Assist the LENDER's installation staff to install the SERVICE.

- -   Setup the LENDER on the SERVICE.

- -   Test the LENDER's connection with CompuServe.

- -   Test the LENDER's configuration with the SERVICE.

- -   Test a simulated DEALER connection with the LENDER.

- -   Follow-up on additional training issues through the help desk.





Credit Connection (7/23/96)
<PAGE>   15
ONGOING LENDER SUPPORT

After the installation phase the following types of support are available
through the CREDIT CONNECTION help desk:

- -   LENDER is not receiving applications.

- -   LENDER is receiving corrupted data from the SERVICE.

- -   The level of activity has decreased but not stopped.

- -   LENDER cannot send responses to the SERVICE.

- -   LENDER begins receiving faxed applications from DEALER(s).

- -   LENDER is not getting  proper or timely responses from DEALER(s), credit
    bureaus or other remote sites.

- -   Link to the SERVICE is down.


DEALER INSTALLATION SUPPORT

During and immediately following the installation of a new DEALER onto the
SERVICE the following kinds of support will be available:

- -   Provide the LENDER and DEALER with the information required to setup the
    DEALER on the SERVICE (DEALER #, Compuserve UIC).

- -   Assist setup of the DEALER's configuration.

- -   Test the DEALER's connection with CompuServe.

- -   Test the DEALER's configuration with the SERVICE.

- -   Test the DEALER's connection with the LENDER.

- -   Follow-up on additional training issues through the help desk.


ONGOING DEALER SUPPORT

After the installation phase the following types of support are available
through the CREDIT CONNECTION help desk:

- -   DEALER cannot startup the terminal.

- -   DEALER cannot connect to CompuServe.

- -   DEALER cannot log into the SERVICE because of problems or is no longer a
    subscriber to the SERVICE.

- -   DEALER is disconnected from the SERVICE.

- -   DEALER needs training to perform a new function.

- -   DEALER cannot enter or process an application properly.

- -   DEALER is not getting  proper or timely responses from LENDER, credit
    bureaus or other remote sites.

- -   DEALER cannot process the statistical reports properly.





Credit Connection (7/23/96)                                     Exhibit A--Page2
<PAGE>   16
PROBLEM DIAGNOSIS & ESCALATION PROCEDURES

CREDIT CONNECTION will take all reasonable steps to correct the failure of the
SERVICE to operate substantially in accordance with its DOCUMENTATION and will
provide updates, corrections, new releases and modifications of the SERVICE.

CREDIT CONNECTION will use its best efforts to resolve critical SERVICE Program
Errors in order to minimize business interruption on the part of Licensee.
Business critical Program Errors involve errors such as an inability to call
credit bureaus, a database is down and/or unavailable for use, loans cannot be
entered into the SERVICE or decisioned, or comparable problems with the
SERVICE.  CREDIT CONNECTION reserves the right to determine, in its good faith
judgment, the priority and criticality of Program Errors reported by Licensee.

CREDIT CONNECTION defines three types of support calls to prioritize responses.
In each case, CREDIT CONNECTION will take all reasonable steps to correct
problems and address concerns.

Priority A

- -   Indicates that a problem has effectively interrupted the LENDER's business
    to the degree that the LENDER is unable to operate or function.  Priority A
    problems will be addressed immediately on a best efforts basis.

Priority B

- -   Indicates that the SERVICE is operating at less than its full functionality
    and the LENDER's business is moderately affected.  Priority B problems will
    be addressed during normal business hours.

Priority C

- -   Indicates that the operation of the SERVICE has an identifiable problem but
    the LENDER's business is only slightly affected.  Priority C problems will
    be resolved within a mutually established time frame.


<TABLE>
<CAPTION>
 PROBLEM                                        POINT OF CONTACT           DIAGNOSIS & ESCALATION PROCEDURES
 <S>                                            <C>                        <C>
 CREDIT CONNECTION terminal/communication       CREDIT CONNECTION          1. CREDIT CONNECTION Customer
 equipment at DEALER site non-functional        Help Desk                     Support
                                                                           2. Technical Support
                                                                           3. Local 3rd party support will be
                                                                              dispatched by Technical Support if
                                                                              required

 CompuServe not responding (no login to         CREDIT CONNECTION          1. CREDIT CONNECTION Customer
 CompuServe or the SERVICE)                     Help Desk                     Support
                                                                           2. Technical Support
                                                                           3. CompuServe Help Desk


 Login to CompuServe but not the SERVICE        CREDIT CONNECTION          1. CREDIT CONNECTION Customer
                                                Help Desk                     Support
                                                                           2. Technical Support


 CREDIT CONNECTION Software Application         CREDIT CONNECTION          1. CREDIT CONNECTION Customer
 Problems                                       Help Desk                     Support
                                                                           2. Technical Support
                                                                           
 The SERVICE cannot deliver/receive data        CREDIT CONNECTION          1. CREDIT CONNECTION Customer
 with/from LENDER                               Help Desk                     Support
                                                                           2. Technical Support
                                                                           3. CompuServe Help Desk (if network)
</TABLE>                                                                   





Credit Connection (7/23/96)                                    Exhibit A--Page3
<PAGE>   17

CREDIT CONNECTION is not required to perform corrective maintenance to
malfunctions of the SERVICE caused by the following:

- -   LENDER's modifications to the SERVICE

- -   LENDER's failure to use enhancements or error corrections or to operate
    according to the most recently distributed SERVICE DOCUMENTATION.

- -   Misuse of the SERVICE.

- -   Problems with non-CREDIT CONNECTION provided hardware, network, operating
    system software, or other third-party software.

- -   Failure to use the SERVICE in accordance with the terms of the LENDER's
    CREDIT CONNECTION AGREEMENT.

- -   Use of the SERVICE with non-CREDIT CONNECTION software/hardware or in an
    operating environment outside of the environment recommended by CREDIT
    CONNECTION


HOURS OF OPERATION(1)


<TABLE>
 <S>                                <C>
 Monday through Friday               6:00 AM  to  10:00 PM
 Saturday                            7:00 AM  to   9:30 PM
 Sunday                             11:00 AM  to   8:00 PM
                                 
 Closed                             Easter and Christmas
</TABLE>




 (1) All times are Eastern Time


 Administrative functions such as DEALER and
 LENDER additions, deletions or changes should 
 occur Monday through Friday from 9AM-5PM.





Credit Connection (7/23/96)                                     Exhibit A--Page4
<PAGE>   18






                                   Exhibit B

                     SCHEDULE OF FEES, CHARGES AND CREDITS

              (Credit Applications from CREDIT CONNECTION DEALERS)


The following fees, charges and credits shall apply to ABC's subscription to
the SERVICE:

FEES AND CHARGES 

1.       ABC shall pay to CREDIT CONNECTION a monthly subscription/licensing
fee of ___________ Dollars ($_______) for each calendar month or part of a
calendar month that the AGREEMENT remains in effect, invoiced monthly and due
thirty (30) days after the date of the invoice.

2.       For the purposes of this Exhibit B, an "Application Transmission" is
defined as the transmission of a credit application by means of the SERVICE to
a LENDER.  ABC shall pay to CREDIT CONNECTION a ___ dollar ($____) fee for each
Application Transmission to ABC or any ABC AFFILIATE.  CREDIT CONNECTION shall
invoice ABC monthly for such fees, which shall be due thirty (30) days after
receipt of the invoice.

3.       ABC shall pay CREDIT CONNECTION's then current time and materials
rates (unless otherwise agreed) for any additional services provided by CREDIT
CONNECTION at ABC's request.

4.       ABC shall be solely responsible for all taxes and duties, federal,
state or otherwise imposed, resulting from this AGREEMENT or based upon amounts
payable hereunder (exclusive of taxes based upon the net income of CREDIT
CONNECTION) or upon ABC's or any ABC AFFILIATE's license or use of the SERVICE
and/or the MARK.

5.       ABC shall pay CREDIT CONNECTION an interface implementation fee of
$________ which (1) includes interface installation and implementation related
support, and (2) the purchase price of a CREDIT CONNECTION PC server.


CREDITS

ABC shall be entitled to a credit of $____ for each Application Transmission
initiated by an ABC Dealer to a LENDER (an "Application Transmission Credit").
For the purposes of this Exhibit B, an ABC Dealer is any CREDIT CONNECTION
DEALER (1) which is enrolled as a subscriber to the SERVICE by ABC (including
ABC obtaining the CREDIT CONNECTION DEALER's execution of a standard Credit
Connection Dealer Subscription Agreement) and (2) with which ABC assists CREDIT
CONNECTION in providing initial training and on-going support throughout the
term of the Credit Connection Dealer Subscription Agreement.

The ____ dollar ($_____) Application Transmission Credit shall apply to each
Application Transmission from an ABC Dealer to a LENDER, regardless of whether
the Application Transmission is sent to ABC or any ABC AFFILIATE.  By way of
example, if an ABC Dealer sends an Application Transmission to ABC and to two
(2) other LENDERS, ABC shall be entitled to a total of _____ dollars ($____) in
Application Transmission Credits.  If an ABC Dealer sends an Application
Transmission to a total of three (3) LENDERS, none of which includes ABC, ABC
still shall be entitled to a total of ____ dollars ($___) in Application
Transmission Credits.

The Application Transmission Credit program specified under this "CREDITS"
section shall not apply to any credit applications transmitted by means of the
SERVICE by automobile superstores ("SUPERSTORES"), as opposed to traditional
franchise automobile dealerships.  SUPERSTORES include business operations such
as CARmax, AutoNation, Car America, Car Choice, Drivers Mart, or other similar
companies, including automobile retailers

Credit Connection (10/2/96)                         Confidential and Proprietary

<PAGE>   19
which conduct sales through mass merchandising and/or non-dealer related
marketing activities like direct marketing.

The Application Transmission Credit program specified under this "CREDITS"
section shall not apply for any credit applications originated from CREDIT
CONNECTION DEALERS that have been enrolled in the SERVICE by, or that are
receiving SERVICE related training and/or support from, a CREDIT CONNECTION
value added reseller partner (a "VAR").  A VAR includes any entity (1) that is
in the business of providing automated systems relating to dealership
management and operations (e.g., any finance and insurance vendor), and (2)
with which CREDIT CONNECTION establishes a value added marketing arrangement.
CREDIT CONNECTION DEALERS shall have discretion in electing whether to obtain
SERVICE related training and support from ABC or a VAR.  In the event that any
CREDIT CONNECTION DEALER which ABC has enrolled and for which ABC has been
providing support elects to receive on-going support instead from a VAR, ABC
shall cease earning Application Transmission Credits with respect to such
CREDIT CONNECTION DEALER as of the date that such VAR assumes support for the
CREDIT CONNECTION DEALER.

ABC's Application Transmission Credits shall be applied against the monthly
subscription and licensing fee and the Application Transmission fees owed by
ABC.

CREDIT CONNECTION shall be responsible for collection efforts related to any
ABC Dealer which refuses or fails to pay to CREDIT CONNECTION any Application
Transmission fees owed.  Based on the refusal or failure of an ABC Dealer to
pay for Application Transmission fees owed, and CREDIT CONNECTION's
non-collection of such fees, CREDIT CONNECTION reserves the right to adjust the
amount of Application Transmission Credits credited to ABC.  The result of such
adjustment shall be that ABC shall not receive a $____ Application Transmission
Credit when a $____ Application Transmission fee has not been collected by
CREDIT CONNECTION.


THIRD PARTY FEES AND CHARGES

ABC shall be responsible for paying all charges and costs of third party
products and services which ABC orders or procures in connection with the
SERVICE.  Such payment shall be made by ABC in accordance with the applicable
payment terms relating to such third party products and services.







Credit Connection (10/2/96)                                    Exhibit B--Page 2
                               Confidential and Proprietary


<PAGE>   1
                                                                    EXHIBIT 10.6



                              CREDIT CONNECTION(R)
                                LENDER AGREEMENT




This CREDIT CONNECTION(R) LENDER AGREEMENT is made as of the ____ day of
_______, 1996 (the "Effective Date") by and between CREDIT CONNECTION, L.L.C.
("CREDIT CONNECTION"), with its principal place of business at 5950 Symphony
Woods Road, Columbia, MD 21044, and ABC Bank ("ABC"), with its principal place
of business at _______________________________________________________.



                             Explanatory Statement


CREDIT CONNECTION operates under the service mark "Credit Connection(R)"1 an
automated service which, in order to facilitate the credit approval process for
consumer loans, electronically assembles and transmits credit applications
between various parties, including automobile dealers, merchants, and banks and
lenders.  The parties have agreed that ABC will subscribe to the Credit
Connection service.  This AGREEMENT sets forth the terms and conditions of
ABC's subscription.



                                   Agreements


IN CONSIDERATION OF the mutual covenants and agreements set forth herein,
CREDIT CONNECTION and ABC, intending to be legally bound, agree as follows:

1.  Definitions.  As used in this AGREEMENT, the following capitalized terms
have the indicated meanings, unless the context in which a term is used
requires a different meaning.

    a.  "ACCEPTANCE DATE" means the date upon which the ABC SYSTEM is first
capable of interfacing with the SERVICE to receive credit application data from
a CREDIT CONNECTION DEALER, and to transmit a notice of acceptance or rejection
back to such CREDIT CONNECTION DEALER.

    b.  "AGREEMENT" means this CREDIT CONNECTION(R) LENDER AGREEMENT, as it may
from time to time be amended or modified by the parties or in accordance with
its terms, all addenda hereto executed by both parties, and all exhibits
attached hereto, as they may from time to time be modified.

    c.  "ABC AFFILIATE" means any person or entity (i) that owns, directly or
indirectly, through one or more affiliates, at least a majority of the voting
capital stock of ABC, or (ii) at least a majority of whose voting capital stock
is owned, directlyor indirectly, through one or more affiliates, by ABC, or
(iii) at least a majority of whose voting capital stock is owned directly or
indirectly, through one or more affiliates, by another person or entity that at
such time also owns, directly or indirectly, through one or more affiliates, at
least a majority of the voting capital stock of ABC.  For the purpose of
establishing the rights and obligations of ABC AFFILIATES under this Agreement,
a person or entity shall be considered an ABC AFFILIATE only so long as it
continues to satisfy the criteria for an ABC AFFILIATE established in this
Section 1(c).

    d.  "ABC COMPUTER(S)" means the computer(s) on which ABC or ABC AFFILIATES
maintain their automatic credit application processing functions with which the
SERVICE is to interface.

    e.  "ABC SOFTWARE" means any and all of ABC's, and any ABC AFFILIATES',
credit underwriting software package(s) (whether internally developed, or
licensed, by ABC or an ABC AFFILIATE) for which an INTERFACE(s) with the
SERVICE is established and maintained.




- --------------------
(1)  Patent Pending.

CREDIT CONNECTION (10/3/96)                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   2

    f.  "ABC SYSTEM" means, collectively, the INTERFACE, the ABC SOFTWARE, the
ABC COMPUTER(S), and all operating or system software installed on the ABC
COMPUTER(S).

    g.  "CREDIT CONNECTION DEALER" means an automobile dealer or other merchant
who is a subscriber to the SERVICE.

    h.  "DATA" means (i) credit application data encompassing the information
set forth on the credit application form(s) utilized by the SERVICE, (ii)
notices of the acceptance or rejection of such credit applications, all as
posted in electronic form on the SERVICE by ABC (or any ABC AFFILIATE) or any
CREDIT CONNECTION DEALER, and (iii) any third party data (e.g., value guide
information) which may be accessed or requested by means of the SERVICE. CREDIT
CONNECTION may in its sole discretion, from time to time and with prior written
notice, add additional data fields to, or as appropriate delete certain data
fields from, the SERVICE.  Data entered on the SERVICE in such additional
fields shall be included in the term "DATA."

    i.  "DOCUMENTATION" means the system and user documentation for the SERVICE
provided by CREDIT CONNECTION to LENDER SUBSCRIBERS generally, as modified by
CREDIT CONNECTION from time to time.

    j.  "EFFECTIVE DATE" means the date first set forth above when this
AGREEMENT becomes legally binding upon the parties.

    j.  "INTERFACE" means all software code developed by or under the direction
of ABC based on the INTERFACE REQUIREMENTS DOCUMENT, and installed on the ABC
COMPUTER(S), to permit the electronic transfer of DATA between CREDIT
CONNECTION's computer(s) and the ABC COMPUTER(S) in a format that permits the
DATA to be (i) uploaded from the SERVICE into the ABC SYSTEM for processing,
and (ii) downloaded from the ABC SYSTEM back to the SERVICE upon completion of
such processing.

    l.  "INTERFACE EQUIPMENT" means all equipment (including without limitation
hardware, software and telecommunications devices) used by ABC and the ABC
AFFILIATES to establish the capability for ABC COMPUTER(S), by means of the
SERVICE, to receive DATA from and send DATA to CREDIT CONNECTION's computer(s).

    m.  "INTERFACE REQUIREMENTS DOCUMENT" means the document (as revised from
time to time) provided by CREDIT CONNECTION to ABC describing the technical
requirements which the INTERFACE must meet in order to allow ABC and ABC
AFFILIATES to utilize the SERVICE.

    n.  "LENDER" means any bank or other financial institution which is in the
business of funding credit applications submitted by customers of automobile
dealers or other merchants, and therefore either is, or is a candidate to
become, a LENDER SUBSCRIBER.

    o.  "LENDER SUBSCRIBER" means any LENDER who is a subscriber to the
SERVICE, including without limitation ABC.

    p.  "MARK" means the service mark under which the SERVICE is operated by
CREDIT CONNECTION.  CREDIT CONNECTION may from time to time adopt a new service
mark(s) under which the SERVICE is operated, and thereafter the term "MARK"
shall be expanded to include the new service mark(s).

    q.  "SERVICE" means the Credit Connection(R) automated electronic credit
application assembly and transfer service described and provided for in this
AGREEMENT plus, as the context permits, all equipment, computer programs,
patents, trade secrets, designs, documentation, manuals and specifications
thereof or incorporated therein, exclusive of the ABC SYSTEM.





CREDIT CONNECTION (10/3/96)                                                   2
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   3
2.  Subscription to and On-Going Operation of the SERVICE.

    a.  ABC hereby subscribes to the SERVICE, and CREDIT CONNECTION agrees to
provide the SERVICE to ABC and ABC AFFILIATES, for the term of this AGREEMENT.
The SERVICE shall commence upon the ACCEPTANCE DATE.

    b.  CREDIT CONNECTION shall operate the SERVICE so that it performs in all
material respects in accordance with the DOCUMENTATION.  CREDIT CONNECTION
shall not be responsible for operational problems affecting use of the SERVICE
to the extent such problems result from the performance or non-performance of
ABC or any third parties.  The foregoing notwithstanding, CREDIT CONNECTION
shall exercise all reasonable efforts to cooperate and work with ABC and/or
such third parties in order to correct promptly any circumstances causing such
problems.

    c.  CREDIT CONNECTION shall be responsible for supporting ABC's and ABC
AFFILIATES' use of the SERVICE in accordance with the LENDER Support Document
attached hereto as Exhibit A, as may be revised with prior written notice from
time to time by CREDIT CONNECTION.  ABC shall be responsible for submitting all
support requests in accordance with the procedures set forth in the LENDER
Support Document.  ABC shall be responsible for paying CREDIT CONNECTION for
all support requested when such support is not offered as a non-chargeable
component of the SERVICE (as identified in the LENDER Support Document).

    d.  Throughout the term of this AGREEMENT, ABC shall maintain the INTERFACE
in accordance with the INTERFACE REQUIREMENTS DOCUMENT and any further
INTERFACE specifications which may be provided or approved by CREDIT CONNECTION
from time to time.  Further, any changes to the ABC SYSTEM authorized or
otherwise made by ABC shall be performed in a reasonably prudent manner so as
to avoid or minimize any disruption to the operation of the SERVICE.  ABC
acknowledges that CREDIT CONNECTION shall have no responsibility for any
failures of the SERVICE caused in whole or in part by any failure to maintain
the INTERFACE and/or to perform changes to the ABC SYSTEM in accordance with
the terms of this Section 2(d).

    e.  Throughout the term of this AGREEMENT, ABC (and, as applicable, ABC
AFFILIATES) shall be responsible for maintaining the INTERFACE EQUIPMENT
configuration in accordance with the applicable maintenance standards of the
equipment manufacturer, so as to not adversely impact the performance of the
SERVICE.

    f.  The parties agree to use all reasonable efforts to finalize and agree
upon an ABC CREDIT CONNECTION(R) Marketing Plan within sixty (60) days after
EFFECTIVE DATE.  The Marketing Plan shall describe the respective efforts of
the parties to encourage dealers with which ABC ordinarily conducts credit
underwriting activities to join the SERVICE as subscribers.  ABC acknowledges
that the Application Transmission Credit program provided for in Exhibit B is
granted in consideration of ABC's substantial contributions to enrolling
dealers as subscribers and to providing initial and ongoing training and other
support to such dealers throughout the terms of their subscriptionsto the
SERVICE.  Following approval of the ABC CREDIT CONNECTION(R) Marketing Plan by
CREDIT CONNECTION and ABC, the parties agree to use all reasonable efforts to
conduct their marketing activities relating to the SERVICE and ABC's
subscription thereto consistent with the ABC CREDIT CONNECTION(R) Marketing
Plan.

3.  License.

    a.  In accordance with the terms of this AGREEMENT and for the term hereof,
CREDIT CONNECTION grants ABC a non-exclusive and non-transferable license to
use the SERVICE for its own internal business purposes (and those of ABC
AFFILIATES), and to permit its employees and agents (and employees and agents
of ABC AFFILIATES) to interact with the SERVICE through remote computer
terminals solely for ABC's internal business purposes (and those of ABC
AFFILIATES).  Use of the SERVICE for the internal business purposes of ABC and
ABC AFFILIATES means that the SERVICE may be used to support credit
applications to be evaluated for funding by ABC or ABC AFFILIATES, but not by
any third party.  ABC has no right to make any changes or modifications to the
SERVICE except as directed by CREDIT CONNECTION.





CREDIT CONNECTION (10/3/96)                                                   3
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   4
    b.  In accordance with the terms of this AGREEMENT and for the term hereof,
CREDIT CONNECTION grants ABC  and ABC AFFILIATES a non-exclusive and
non-transferable license to use the MARK for the sole purpose of identifying
that it/they are licensed to use the SERVICE.  The MARK, which is a registered
trademark, is the following:


                              CREDIT CONNECTION(R)


Due to certain restrictions regarding CREDIT CONNECTION's rights to the
trademark "Credit Connection," ABC acknowledges that CREDIT CONNECTION DEALERS
may not use the mark or the words "Credit Connection" in advertising or other
media regarding the availability of the SERVICE in any of the following states:
Iowa, Illinois, Wisconsin or Missouri.  CREDIT CONNECTION retains all rights to
the MARK not specifically granted to ABC under this AGREEMENT.  ABC has no
right to make any changes or modifications to the MARK except as directed by
CREDIT CONNECTION.

    c.  CREDIT CONNECTION may from time to time by thirty (30) days prior
written notice to ABC impose regulations upon the use of the MARK, provided
that the regulations are applicable to LENDER SUBSCRIBERS generally.  ABC shall
comply with all such regulations on the use of the MARK.  ABC shall not adopt
or use any trade name, trademark, service mark or other name or identification
for the SERVICE other than the MARK, without the prior written consent of
CREDIT CONNECTION.

    d.  CREDIT CONNECTION retains all rights to the SERVICE and the MARK not
specifically granted to ABC under this AGREEMENT.  All revisions, modifications
and derivative works to the SERVICE developed by CREDIT CONNECTION or any other
party, including all updates, enhancements or modifications to the SERVICE,
will be the sole and exclusive property of CREDIT CONNECTION and will be
subject to all of the use and nondisclosure restrictions which apply to the
SERVICE under this AGREEMENT.

    e.  If and to the extent that CREDIT CONNECTION incorporates the software
of any third party in the SERVICE, and use of such third party software is not
subject to the terms of a license agreement directly between ABC (and any ABC
AFFILIATE, if applicable) and the third party licensor, the license of ABC and
all ABC AFFILIATES to such third party software shall be defined and limited by
the license to the SERVICE granted by CREDIT CONNECTION under this AGREEMENT.
ABC specifically acknowledges that the licensors of such third party software
and any data contained therein shall retain all ownership rights thereto, and
ABC agrees that it shall not decompile, disassemble or reverse engineer such
third party software for the purpose of revealing the proprietary information
contained therein, or otherwise use such third party software to develop
functionally similar computer software, or modify, alter or delete any of the
copyright notices embedded in or affixed thereto, or permit any ABC AFFILIATE
to do any of the foregoing.

    f.  ABC acknowledges that the right or ability of CREDIT CONNECTION to
license other LENDERS to use the SERVICE or MARK is not restricted in any
manner by this AGREEMENT, and that it is CREDIT CONNECTION's intention to
license a number of other LENDERS, in addition to automobile dealers and other
merchants, to use the SERVICE and MARK under separate agreement.  ABC also
agrees that CREDIT CONNECTION shall be free to transmit credit applications
from any CREDIT CONNECTION DEALERS, at the CREDIT CONNECTION DEALERS' request,
to other LENDER SUBSCRIBERS and non-subscribing LENDERS.  ABC acknowledges that
CREDIT CONNECTION is free to terminate its agreement with any CREDIT CONNECTION
DEALER in accordance with the terms of that agreement and CREDIT CONNECTION's
judgment on whether to invoke such terms.  CREDIT CONNECTION shall have no
liability to ABC for any such action.

4.  Connection of ABC SYSTEM to the SERVICE.

    a.  In the event that any components of the ABC SYSTEM require installation
by CREDIT CONNECTION (or its third party contractors) of computer equipment at
an ABC or ABC AFFILIATE site, ABC shall be responsible for the following:

    i.     ABC will arrange access for CREDIT CONNECTION or CREDIT
           CONNECTION's contractors to the location(s) of the ABC
           COMPUTER(S) on an as needed basis.





CREDIT CONNECTION (10/3/96)                                                   4
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   5
    ii.    ABC will pay any charges, including, but not limited to,
           reasonable travel and related expenses, associated with access
           to the location(s) of the ABC COMPUTER(S) by CREDIT CONNECTION
           or CREDIT CONNECTION's contractors.

    iii.   ABC will reimburse CREDIT CONNECTION for (i) the time of
           CREDIT CONNECTION's or its contractors' personnel (at CREDIT
           CONNECTION's, or its contractors', respective then current
           standard time and materials rates unless otherwise agreed in
           advance), and (ii) actual expenses, if the services intended
           to be performed by such personnel, and agreed upon by the
           parties, are delayed due to delays by ABC in arranging or
           allowing access by such personnel to (1) the location(s) of
           the ABC COMPUTER(S) or (2) such information as may reasonably
           be required to perform the services.

    b.  In the event that ABC shall at any time change the configuration of the
ABC SYSTEM in a manner which interrupts (i) the transfer of DATA between CREDIT
CONNECTION's computer(s) and the ABC COMPUTER(S), and/or (ii) the processing of
DATA by the ABC SOFTWARE, ABC shall be responsible, at its expense, for
implementing such changes to the ABC SYSTEM as may be appropriate to remedy
such interruption.  Except as expressly provided in a change order executed by
the parties, CREDIT CONNECTION shall not be responsible for any interruption in
ABC's use of the SERVICE caused by such change(s) to the ABC SYSTEM
configuration or any components thereof.

    c.  In the event that CREDIT CONNECTION at any time makes any generally
released change to the programs supporting the SERVICE on CREDIT CONNECTION's
computer(s), and such change makes an alteration to the INTERFACE necessary or
advisable, CREDIT CONNECTION shall give ABC at least ninety (90) days prior
written notice of the change.  ABC shall be responsible, at its expense, for
securing any alteration to the INTERFACE made necessary or advisable by such
change, and CREDIT CONNECTION shall exercise all reasonable efforts to assist
ABC in this regard.  CREDIT CONNECTION shall not be responsible for any
interruption in ABC's or any ABC AFFILIATE's use of the SERVICE caused by such
change(s), provided that such change(s) have not been made by CREDIT CONNECTION
until at least ninety (90) days have elapsed after CREDIT CONNECTION's notice
to ABC of its intent to make the change(s).

    d.  ABC shall be responsible for training its operators in the operation of
the ABC COMPUTER(S) hardware or operating software.

    e.  CREDIT CONNECTION may suspend the electronic connection between the ABC
COMPUTER(S) and CREDIT CONNECTION's computer(s) at any time that such
connection for any reason is materially degrading the performance of CREDIT
CONNECTION's computer(s) or the SERVICE.  In the event that a suspension of the
electronic connection between the ABC COMPUTER(S) and CREDIT CONNECTION's
computer(s) should become necessary, the parties agree to cooperate in good
faith to resolve any problems as quickly as reasonably possible so that the
electronic connection can be re-established with minimal delay.

5.  Access Security; Unauthorized Use.  Access to the SERVICE will be
restricted to persons logging in with the proper user identification
code/password.  ABC will be responsible for limiting access to its user
identification code(s)/password(s) to authorized personnel and for the charges
due to CREDIT CONNECTION with respect to all use of the SERVICE under its user
identification code(s)/password(s), including the misuse or unauthorized use
thereof.  ABC agrees to hold CREDIT CONNECTION harmless from, and indemnify it
against, all claims, causes of action, losses, liabilities or expenses
(including attorneys' fees) arising in connection with any misuse or
unauthorized use of ABC's user identification code(s)/password(s).

6.  Term of AGREEMENT; Termination.

    a.  The term of this AGREEMENT shall begin on the Effective Date, and shall
continue for a period of five (5) years (the "Initial Term") unless sooner
terminated as provided below.  Upon expiration of the Initial Term, and
thereafter each Renewal Term (as defined below), this AGREEMENT shall renew for
additional two (2) year terms





CREDIT CONNECTION (10/3/96)                                                    5
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   6
("Renewal Term(s)") unless terminated by either party by notice of termination
given not less than one hundred and eighty (180) days prior to the expiration
of the then current term.

    b.  Either party may terminate this AGREEMENT for cause at any time if the
other party fails to cure a breach of any term of this AGREEMENT within thirty
(30) days after notice of the breach is given, or, with respect to those
breaches which cannot reasonably be cured within thirty (30) days, if the
breaching party fails within thirty (30) days to commence curing the breach and
thereafter to proceed with all due diligence substantially to cure the same.
Notwithstanding the foregoing, CREDIT CONNECTION may terminate this AGREEMENT,
after giving ABC notice of non-payment and an opportunity to cure, at any time
that a payment due from ABC is more than forty-five (45) days past due.

7.  Payments and Payment Terms.

    a.  ABC agrees to pay CREDIT CONNECTION when due the fees and charges on
the Schedule of Fees and Charges set forth in Exhibit B attached hereto. Unless
otherwise specified, all fees and charges shall be due and payable thirty (30)
days after receipt of invoice.

    b.  No more than once every twelve (12) months CREDIT CONNECTION may, upon
at least thirty (30) days prior notice to ABC, modify any of the charges
provided in the Schedule of Fees and Charges, provided that the modified
charges conform to the standard charges then quoted by CREDIT CONNECTION to
potential LENDER SUBSCRIBERS and charged by CREDIT CONNECTION to its existing
LENDER SUBSCRIBERS generally, subject to volume usage discounts.  Further,
CREDIT CONNECTION reserves the right to increase its prices annually based on
increases in the Consumer Price Index.

    c.  Late payments will bear interest at the lesser rate of one and one-half
percent (1 1/2%) per month or the maximum rate permitted by law on any unpaid
amount due CREDIT CONNECTION under this AGREEMENT for each month (or fraction
thereof) that such amount remains unpaid.

8.  Warranties by CREDIT CONNECTION.

    a.  CREDIT CONNECTION warrants to ABC that:

      i.   CREDIT CONNECTION is the owner of the SERVICE or otherwise has
           obtained the right to grant to ABC and ABC AFFILIATES the
           license specified in this AGREEMENT to use the SERVICE and the
           MARK.
           
      ii.  Throughout the term of this AGREEMENT, subject to maintenance
           and periods of shutdown caused by equipment failure, software
           failure, power failure or causes beyond CREDIT CONNECTION's
           control, the SERVICE will operate substantially as provided in
           the DOCUMENTATION.
           
      iii. Services performed by CREDIT CONNECTION pursuant to this
           AGREEMENT will be of a professional and workmanlike manner in
           accordance with the standards set forth in this AGREEMENT or,
           in the absence thereof, at a minimum in accordance with
           industry standards and practices.
           
      iv.  The SERVICE shall operate without any adverse impact due to
           date related processing associated with the year 2000.  This
           warranty does not include operational or other problems which
           may result from the SERVICE interfacing with any third party
           system that cannot operate without any adverse impact due to
           date related processing associated with the year 2000.

    b.  THE WARRANTIES SET FORTH IN THIS SECTION 8 ARE LIMITED WARRANTIES
AND ARE THE ONLY WARRANTIES MADE BY CREDIT CONNECTION.  SUCH WARRANTIES ARE IN
LIEU OF, AND CREDIT CONNECTION EXPRESSLY HEREBY DISCLAIMS, ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, REGARDING THE SERVICE OR THE MARK INCLUDING,
BUT NOT





CREDIT CONNECTION (10/3/96)                                                   6
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   7
LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.

9.  Infringement Claims of Third Parties.

    a.  At its own expense, CREDIT CONNECTION will defend ABC against any
claim by any third party alleging that the SERVICE or use of the MARK in
accordance with Section 3(b) above infringes a patent or copyright in the
United States, and CREDIT CONNECTION will pay all costs, damages and attorneys'
fees finally awarded to any such third party in any infringement action or
negotiated by CREDIT CONNECTION in settlement; provided that ABC provides
prompt written notice to CREDIT CONNECTION of such claim (if ABC has
knowledge), and allows CREDIT CONNECTION sole control of, and fully cooperates
with CREDIT CONNECTION in, the defense of such claims and all related
negotiations.

    b.  CREDIT CONNECTION's obligations under this Section 9 are
conditional upon ABC's agreement that if the SERVICE and/or the MARK are, or in
CREDIT CONNECTION's opinion are likely to become, subject to a claim of
infringement, CREDIT CONNECTION, at its option and expense, may either (i)
procure for ABC and the ABC AFFILIATES the right to continue using the SERVICE
and/or the MARK; or (ii) modify the SERVICE and/or the MARK to make it/them
non-infringing in a manner that does not materially impair its/their
functionality.  If neither of these two options is reasonably available to
CREDIT CONNECTION, then CREDIT CONNECTION may terminate this AGREEMENT by
notice to ABC.

    c.  CREDIT CONNECTION will have no obligation with respect to any
actual or threatened infringement claim based in whole or in part upon (i) the
ABC System, or (ii) any enhancements, upgrades or modifications to the SERVICE
and/or the MARK made by ABC, any ABC AFFILIATE, or any party that ABC
authorizes or directs to make an enhancement, upgrade or modification, or (iii)
ABC's (or any ABC AFFILIATE's) failure to use all enhancements, updates,
upgrades, or modifications to the SERVICE and/or the MARK offered by CREDIT
CONNECTION, or (iv) ABC's (or any ABC AFFILIATE's) failure to use the SERVICE
and/or the MARK in accordance with this AGREEMENT or the DOCUMENTATION, or (v)
ABC's (or any ABC AFFILIATE's) combination, operation, or use of the SERVICE
and/or the INTERFACE with software or systems created by parties other than
CREDIT CONNECTION.  ABC shall indemnify and hold CREDIT CONNECTION harmless
from any damages, losses or costs associated with such claims.  Further, CREDIT
CONNECTION will have no obligation with respect to any actual or threatened
infringement claim, to the extent such claim is based on third party services
or products provided to ABC (or any ABC AFFILIATE's) as part of the SERVICE,
except to pass through to ABC any infringement indemnification related
obligations of such third party to LENDER SUBSCRIBERS which have been
established by contract between CREDIT CONNECTION and such third party.

    d. This Section 9 states CREDIT CONNECTION's entire obligation to ABC
with respect to actual or threatened third-party infringement claims.

10. Warranties by ABC.

    a.  ABC warrants to CREDIT CONNECTION that its execution, delivery and
performance of this AGREEMENT do not violate the terms of any law, regulation,
court order or material agreement to which ABC or any ABC AFFILIATE which may
use the SERVICE or MARK is subject.  ABC also warrants that ABC and all ABC
AFFILIATES shall comply with applicable laws, statutes, regulations and
ordinances related to this AGREEMENT and its subject matter.  ABC acknowledges
and agrees that, to the extent ABC or any ABC AFFILIATE does not maintain in
good standing its contractual relationship(s) with any third party where such
relationship(s) is a prerequisite for CREDIT CONNECTION to meet its obligations
hereunder, CREDIT CONNECTION shall be excused from such obligations.

    b.  With respect to its/their rights, obligations and performance in
connection with this AGREEMENT, ABC, and the ABC AFFILIATES, shall not
infringe, misappropriate, or violate any third party copyrights, patent,
contractual, or other proprietary rights.





CREDIT CONNECTION (10/3/96)                                                    7
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   8
11. Protection of Proprietary Rights.

    a.  ABC acknowledges that the SERVICE, DOCUMENTATION, INTERFACE
REQUIREMENTS DOCUMENT and the MARK are valuable confidential and/or proprietary
rights, trade secrets and property belonging to CREDIT CONNECTION or to third
parties who have granted CREDIT CONNECTION the right to distribute such
property, and that title to the SERVICE, DOCUMENTATION, INTERFACE REQUIREMENTS
DOCUMENT, and the MARK remains in CREDIT CONNECTION or such third parties.
Additionally, ABC acknowledges that by receiving access to the SERVICE and the
limited right to use the MARK, ABC is entering into a relationship of trust and
confidence with CREDIT CONNECTION pursuant to which ABC agrees to take such
steps, consistent with the same steps which ABC takes to protect its own highly
confidential and proprietary information and systems, as are necessary to
preserve the confidential and/or proprietary nature of the SERVICE,
DOCUMENTATION, INTERFACE REQUIREMENTS DOCUMENT, and the MARK.

    b.  ABC and the ABC AFFILIATES will use the SERVICE, and will use,
copy and disclose the DOCUMENTATION and the MARK, only as permitted under this
AGREEMENT.  Further, ABC and the ABC AFFILIATES will grant access to the
SERVICE and the DOCUMENTATION to employees or agents of ABC and the ABC
AFFILIATES only on a "need to know" basis, and will ensure that any persons or
entities receiving such access are obligated to protect the SERVICE and the
DOCUMENTATION in a manner consistent with the terms of this AGREEMENT.  Except
as expressly permitted herein, ABC agrees that neither it nor any ABC
AFFILIATES will, at any time, without written permission of CREDIT CONNECTION,
(i) copy, duplicate or permit any other person, corporation or entity to copy
or duplicate the SERVICE or any part thereof; (ii) create, attempt to create,
or permit others to create or attempt to create the source program and/or
object program associated with any software component of the SERVICE; or (iii)
decompile, disassemble or reverse engineer any software component of the
SERVICE for the purpose of revealing the proprietary information contained
therein or otherwise use the SERVICE to develop functionally similar computer
software or services, or modify, alter or delete any of the copyright notices
embedded in or affixed to the copies of any components of the SERVICE, or
permit any third party to do any of the foregoing.

    c.  ABC will notify CREDIT CONNECTION promptly of any violation of
CREDIT CONNECTION's proprietary rights in the SERVICE, DOCUMENTATION or MARK of
which ABC becomes aware when such violation is related to the rights granted to
or the obligations incurred by ABC hereunder, and will assist CREDIT CONNECTION
as reasonably necessary to remedy the violation.  In such case, ABC agrees at
CREDIT CONNECTION's request (and, if not occasioned by ABC's or any ABC
AFFILIATE's breach of this AGREEMENT, at CREDIT CONNECTION's expense) to
institute legal proceedings and/or join in any lawsuit or other action by
CREDIT CONNECTION against any such third party to enforce these provisions, to
cooperate fully with CREDIT CONNECTION in such litigation, and, unless CREDIT
CONNECTION has requested ABC to institute such suit or action, to permit CREDIT
CONNECTION to assume exclusive control of all aspects of such suit or action.

    d.  ABC shall ensure the compliance by ABC AFFILIATES with the
provisions of this Section 11.

12. Non-Disclosure of Confidential Information.

    a.  During the term of this AGREEMENT, ABC and CREDIT CONNECTION may
have access to confidential and/or proprietary information regarding the other
party or the other party's affiliates (including without limitation ABC
AFFILIATES and CMSI or third party contractors or suppliers).  Both parties
agree during the term of this AGREEMENT and at all times thereafter (i) to
maintain in confidence all such information acquired from the other party
(including their affiliates and their third party contractors or suppliers),
(ii) not to disclose any such information to anyone except the disclosing
party's employees authorized to receive it and third parties to whom such
disclosure is specifically authorized in writing by the other party, and (iii)
not to use the other party's confidential and/or proprietary information for
any purpose other than that for which it is disclosed.

    b.  Information considered confidential and/or proprietary shall
include, without limitation, (i) matters of a technical nature such as trade
secret processes or devices, data formulas, inventions and specifications, (ii)
matters of a business nature such as information about costs, profits, pricing
policies, employees, product plans and marketing plans





CREDIT CONNECTION (10/3/96)                                                    8
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   9
or strategies, (iii) other information of a similar nature not generally
disclosed to the public, (iv) information containing confidential and/or
proprietary notices, and (v) confidential and/or proprietary information of
third parties disclosed to a party under a non-disclosure agreement and
appropriately identified as confidential and/or proprietary.

    c.  The foregoing shall not prevent a party from using or disclosing
information that has been disclosed by or otherwise is claimed as belonging to
the other party if such information is (i) already known by the recipient party
without an obligation of confidentiality, (ii) publicly known or becomes
publicly known through no unauthorized act of the recipient party, (iii)
rightfully received from a third party, (iv) independently developed by the
recipient party without use of the other party's information, (v) disclosed
without similar restriction to a third party by the party owning the
information, (vi) approved by the other party for disclosure, or (vii) required
to be disclosed pursuant to a requirement of a governmental agency or law so
long as the disclosing party provides the other party with prompt written
notice of such requirement prior to any such disclosure.

    d.  Both parties agree that during the term of this AGREEMENT and at
all times thereafter they shall protect the confidentiality of all pricing and
payment related terms associated with this AGREEMENT.

13. Limitation of Liability.

    a.  In the event of the loss or damage of any DATA on CREDIT
CONNECTION's computer(s) or in data transfers between the ABC COMPUTER(S), any
CREDIT CONNECTION DEALERS' terminals/computers, and CREDIT CONNECTION's
computer(s), due to a cause for which CREDIT CONNECTION is responsible, the
sole remedy of ABC against CREDIT CONNECTION shall be to require CREDIT
CONNECTION to allow ABC and the CREDIT CONNECTION DEALERS to re-enter the lost
or damaged DATA on CREDIT CONNECTION's computer(s) without any additional fees
accruing to CREDIT CONNECTION.

    b.  EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN SECTION 13(a) ABOVE,
CREDIT CONNECTION'S LIABILITY TO ABC WITH RESPECT TO EACH CLAIM OR CAUSE OF
ACTION ARISING UNDER THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, WILL BE
LIMITED TO THE CHARGES ACTUALLY PAID BY ABC UNDER THIS AGREEMENT FOR THE
TRANSACTION OR PERIOD OF TIME TO WHICH SUCH CLAIM OR CAUSE OF ACTION RELATES,
PROVIDED THAT CREDIT CONNECTION'S LIABILITY ON EACH CLAIM OR CAUSE OF ACTION
ARISING UNDER THIS AGREEMENT SHALL BE LIMITED TO THE AGGREGATE AMOUNT OF FEES
AND CHARGES PAID BY ABC UNDER THIS AGREEMENT IN THE TWO (2) MONTHS PRECEDING
THE ACCRUAL OF THE CLAIM OR CAUSE OF ACTION.  IN NO EVENT WILL CREDIT
CONNECTION BE LIABLE TO ABC FOR LOST PROFITS, LOST SAVINGS, LOSS OF USE, LOSS
OF DATA (EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT TO THE CONTRARY), OR
FOR INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OR FOR SIMILAR
DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY THIRD
PARTY CLAIM AGAINST ABC IN CONNECTION WITH OR CONCERNING THE SERVICE, OR
ARISING OUT OF OR IN CONNECTION WITH THE SUBJECT MATTER OF THIS AGREEMENT,
EXCEPT FOR ANY CLAIM OF INFRINGEMENT FOR WHICH INDEMNIFICATION IS REQUIRED AS
PROVIDED UNDER SECTION 9 ABOVE.

    c.  CREDIT CONNECTION shall have no duty to verify the content or
accuracy of, or in any manner to analyze, DATA.  As such, CREDIT CONNECTION is
not acting as a credit bureau reporting agency in and of itself, and ABC is to
refer to the specific credit bureau(s) when making reference to the credit
reporting.  ABC will have full responsibility for any decisions and/or analyses
in which the SERVICE or any DATA may be used or relied upon.  Any reliance by
ABC upon any DATA or the SERVICE shall not diminish that responsibility, and
ABC agrees to hold CREDIT CONNECTION harmless from, and indemnify it against,
all claims, expenses, losses or liabilities (including legal fees) in
connection with any claim by any third party relating to any decisions or
analyses made by ABC while using any DATA or the SERVICE.

14. ABC's Project Authority.  At all times during the term of this
AGREEMENT, ABC shall designate one person and one alternate to serve as ABC's
primary contact and project authority on the INTERFACE and the





CREDIT CONNECTION (10/3/96)                                                    9
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   10
SERVICE, and  shall disclose the identities of such persons to CREDIT
CONNECTION.  The project authority and alternate will be authorized to make all
decisions, to request and receive services from CREDIT CONNECTION, and to
modify or waive the terms of this AGREEMENT on behalf of ABC.  ABC may change
the project authority and alternate at any time by written notice to CREDIT
CONNECTION.

15. Miscellaneous.

    a.  Publicity.  ABC agrees to permit CREDIT CONNECTION to include
ABC's name in reference and user lists of LENDER SUBSCRIBERS for advertising
and other promotional purposes.  Other than as required by law, all
advertisements, media releases, public announcements and public disclosures by
either party, or their employees or agents, relating to this Agreement or the
name of ABC, any ABC AFFILIATE, CREDIT CONNECTION, or any CREDIT CONNECTION
affiliate, shall be coordinated with and approved by the other party prior to
the release thereof.

    b.  Entire Agreement.  This AGREEMENT sets forth the entire agreement
between the parties with respect to the subject matter hereof, and no party
shall be bound by any conditions, definitions, warranties, understandings or
representations with respect to such subject matter other than as expressly
provided herein.  This AGREEMENT supersedes all prior oral or written
representations, agreements, promises, or other communications, concerning or
relating to the subject matter of this AGREEMENT.  No terms or conditions of
any ABC purchase order or other form originated by ABC will be effective as a
modification of the terms and conditions of this AGREEMENT.  No changes to the
terms and conditions of this Agreement will be considered valid unless the
changes are mutually accepted by both parties.

    c.  Modifications and Amendments; Waiver.  Except as otherwise
expressly provided in this AGREEMENT, this AGREEMENT may not be amended or
modified except by a written agreement signed by authorized representatives of
each party.  The failure of CREDIT CONNECTION or ABC in any one or more
instances to insist upon strict performance of any of the terms or provisions
of this AGREEMENT will not be construed as a waiver or relinquishment, to any
extent, of the right to assert or rely upon any such terms or provisions on any
future occasion.

    d.  Sections Surviving Termination.  Sections 3(d), 5, 7(c), 9, 11,
12, 13, 15(i), 15(l), 15(m) of this AGREEMENT shall remain in effect following
the termination of this AGREEMENT and shall be binding upon the parties
thereafter.

    e.  Headings.  The captions to sections of this AGREEMENT are for
convenience of reference only and do not in any way limit or amplify the terms
or conditions hereof.

    f.  Severability.  If any provision of this AGREEMENT is held by a
court of competent jurisdiction to be invalid or unenforceable, such provision
or requirement will be enforced only to the extent it is not in violation of
such law or is not otherwise unenforceable and all other provisions and
requirements of this AGREEMENT will remain in full force and effect.

    g.  Force Majeure.  Neither party shall be liable for damages for
delay in performance hereunder arising out of causes beyond its control and
without its fault or negligence, including, but not limited to, interruptions
of telecommunications or network services provided by third parties, credit
bureau outages or downtime, acts of God or the public enemy, governmental acts,
fires, floods, epidemics, strikes, labor disturbances or freight embargoes (but
not including delays caused by subcontractors or suppliers). Without limiting
the generality of the foregoing, CREDIT CONNECTION shall not be liable for the
failure of any CREDIT CONNECTION DEALER to access and utilize the SERVICE in
any particular manner or to maintain its authorization with ABC or its
subscription and license with CREDIT CONNECTION to use the SERVICE.

    h.  Notices.  Where notice, approval or similar action by either party
is permitted or required by any provision of this AGREEMENT, such action shall
not be unreasonably delayed or withheld.  Any notice, demand or other
communication required or permitted under the terms of this AGREEMENT shall be
in writing and shall be made by Federal Express, Airborne Express, or other
similar overnight delivery service, telegram, telex, facsimile or electronic





CREDIT CONNECTION (10/3/96)                                                  10
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   11
transmitter or certified or registered mail, return receipt requested.  A
notice shall be deemed to be received by the addressee: one (1) business day
after sending, if sent by Federal Express, Airborne Express, or other similar
overnight delivery service; on the date of sending, if sent by telegram, telex,
facsimile or electronic transmitter; and three (3) business days after mailing,
if sent by certified or registered mail.  Notices shall be addressed as
follows:

    In the case of notices to ABC:

                              
           ------------------------------------------------

           ------------------------------------------------

           ------------------------------------------------

           ------------------------------------------------
           Attn:  President (with a copy to General Counsel)

    In the case of notices to CREDIT CONNECTION:

           Credit Connection, L.L.C.
           5950 Symphony Woods Road, Suite 301
           Columbia, MD  21044
           Attn:  President (with a copy to General Counsel)

Any party hereto may from time to time change its address for notification
purposes by giving the other prior written notice of the new address and the
date upon which it will become effective.

    i.  Limitation of Actions.  No suit, action, or proceeding may be
brought or instituted on or with respect to this AGREEMENT or any transaction
hereunder more than five (5) years after the cause of action on which the suit
is based accrued, unless otherwise limited by the applicable statute of
limitations.

    j.  Successors and Assigns.  This AGREEMENT may not be assigned by
either party without the prior written consent of the other party, and any
attempted unauthorized assignment will be void; provided, however, that a party
may assign this AGREEMENT to any of its affiliates upon prompt written notice
to the other party.  No assignment will relieve the assignor or the assignee of
its obligations under this AGREEMENT.  Notwithstanding the foregoing, either
party may assign any of its rights and obligations under this AGREEMENT to the
surviving corporation with or into which that party may merge or consolidate,
or an entity to which that party transfers all, or substantially all, of its
business and assets.

    k.  Independent Contractors; Third Party Beneficiaries.  CREDIT
CONNECTION will perform all services under this AGREEMENT as an independent
contractor and not an agent, employee, partner, or joint venturer of or with
ABC or any CREDIT CONNECTION DEALER.  Except for third parties whose software
is incorporated into the SERVICE as provided in Section 3(e) above, no person
or entity not a party hereto, including but not limited to CREDIT CONNECTION
DEALERS, will be deemed to be a third party beneficiary of this AGREEMENT or
any provision hereof.

    l.  Hiring Restriction.  Each party agrees that, during the term of
this AGREEMENT and for twenty-four (24) months thereafter, neither it nor any
of its subsidiaries or affiliates shall, except with the prior written consent
of the other party, offer employment to or employ any person employed then or
within the preceding twenty-four (24) months by the other party (including any
of that party's subsidiaries or affiliates).

    m.  Governing Law; Jurisdiction.  This AGREEMENT will be governed by
and construed and enforced in accordance with the laws of the State of
Maryland, exclusive of its choice of law rules and without application of the
rule of contract construction that ambiguities in a contract are construed
against the interests of the party drafting the contract.  The parties consent
to the jurisdiction of the courts of the State of Maryland, and the United
States District Court for the District of Maryland, as to any issues related to
this AGREEMENT, including the validity, enforceability, or interpretation
thereof, which require judicial resolution.





CREDIT CONNECTION (10/3/96)                                                  11
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   12
    n.  Explanatory Statement, Definitions and Exhibits.  The Explanatory
Statement and definitions set forth at the top of this AGREEMENT and the
exhibits referred to in the text of this AGREEMENT, as they may be modified in
according with the terms hereof, are incorporated by reference herein and shall
constitute substantive parts of this AGREEMENT.  As of the EFFECTIVE DATE, this
AGREEMENT includes the following exhibits:

    Exhibit A:   LENDER Support Document
    Exhibit B:   Schedule of Fees, Charges and CREDITS (Credit Applications from
                 CREDIT CONNECTION DEALERS)


IN WITNESS WHEREOF, the parties hereto have signed and affixed their seals to
this AGREEMENT effective as of the day and year first written above.


CREDIT CONNECTION, L.L.C.                 ABC Bank                             
                                                                               
                                                                               
                                                                               
                                                                               
- -------------------------------           -----------------------------------  
Signature                                 Signature                            
                                                                               
                                                                               
                                                                               
- -------------------------------           -----------------------------------  
Print Name/Title                          Print Name/Title                     
                                                                               
                                                                               
                                                                               
- -------------------------------           -----------------------------------  
Date                                      Date                                 




CREDIT CONNECTION (10/3/96)                                                  12
                         CONFIDENTIAL AND PROPRIETARY
<PAGE>   13
                                   Exhibit A
                            LENDER SUPPORT DOCUMENT


ORGANIZATION

CREDIT CONNECTION will utilize a three (3) tiered customer support hierarchy.
All calls from participating CREDIT CONNECTION LENDERS ("LENDERS") and CREDIT
CONNECTION DEALERS ("DEALERS") will enter through an 800 number and the calls
will be sequenced by the AT&T telephone system to the next available help desk
person.  The caller may be issued a pre-recorded message depending on the
nature of the call.

Incoming calls will be answered by the CREDIT CONNECTION help desk first.
After the initial help desk diagnosis,  unresolved problems will be passed to
technical support for further diagnosis and resolution. Technical support will
also initiate calls to third party providers as needed for such issues as
telecommunications problems or hardware malfunctions.



When notifying CREDIT CONNECTION, the following information should be
available:

- -   Institution ID, User ID of user who encountered the problem

- -   Application number

- -   Station or screen where problem occurred

- -   Exact error message and error number, if available

- -   Detailed description of problem

This information is very important for CREDIT CONNECTION to ensure a quick and
accurate resolution.

SUPPORT CATEGORIES

There are several categories of support supplied by the CREDIT CONNECTION
staff.

LENDER INSTALLATION SUPPORT

During and immediately after the installation of the SERVICE at a LENDER, the
following kinds of support will be available:

- -   Supply to the LENDER relevant SERVICE information, CompuServe User
    Identification Code (UIC) and other information required to have the LENDER
    complete installation.

- -   Assist the LENDER's installation staff to install the SERVICE.

- -   Setup the LENDER on the SERVICE.

- -   Test the LENDER's connection with CompuServe.

- -   Test the LENDER's configuration with the SERVICE.

- -   Test a simulated DEALER connection with the LENDER.

- -   Follow-up on additional training issues through the help desk.





Credit Connection (7/23/96)
<PAGE>   14
ONGOING LENDER SUPPORT

After the installation phase the following types of support are available
through the CREDIT CONNECTION help desk:

- -   LENDER is not receiving applications.

- -   LENDER is receiving corrupted data from the SERVICE.

- -   The level of activity has decreased but not stopped.

- -   LENDER cannot send responses to the SERVICE.

- -   LENDER begins receiving faxed applications from DEALER(s).

- -   LENDER is not getting  proper or timely responses from DEALER(s), credit
    bureaus or other remote sites.

- -   Link to the SERVICE is down.


DEALER INSTALLATION SUPPORT

During and immediately following the installation of a new DEALER onto the
SERVICE the following kinds of support will be available:

- -   Provide the LENDER and DEALER with the information required to setup the
    DEALER on the SERVICE (DEALER #, Compuserve UIC).

- -   Assist setup of the DEALER's configuration.

- -   Test the DEALER's connection with CompuServe.

- -   Test the DEALER's configuration with the SERVICE.

- -   Test the DEALER's connection with the LENDER.

- -   Follow-up on additional training issues through the help desk.


ONGOING DEALER SUPPORT

After the installation phase the following types of support are available
through the CREDIT CONNECTION help desk:

- -   DEALER cannot startup the terminal.

- -   DEALER cannot connect to CompuServe.

- -   DEALER cannot log into the SERVICE because of problems or is no longer a
    subscriber to the SERVICE.

- -   DEALER is disconnected from the SERVICE.

- -   DEALER needs training to perform a new function.

- -   DEALER cannot enter or process an application properly.

- -   DEALER is not getting  proper or timely responses from LENDER, credit
    bureaus or other remote sites.

- -   DEALER cannot process the statistical reports properly.





Credit Connection (7/23/96)                                     Exhibit A--Page2
<PAGE>   15
PROBLEM DIAGNOSIS & ESCALATION PROCEDURES

CREDIT CONNECTION will take all reasonable steps to correct the failure of the
SERVICE to operate substantially in accordance with its DOCUMENTATION and will
provide updates, corrections, new releases and modifications of the SERVICE.

CREDIT CONNECTION will use its best efforts to resolve critical SERVICE Program
Errors in order to minimize business interruption on the part of Licensee.
Business critical Program Errors involve errors such as an inability to call
credit bureaus, a database is down and/or unavailable for use, loans cannot be
entered into the SERVICE or decisioned, or comparable problems with the
SERVICE.  CREDIT CONNECTION reserves the right to determine, in its good faith
judgment, the priority and criticality of Program Errors reported by Licensee.

CREDIT CONNECTION defines three types of support calls to prioritize responses.
In each case, CREDIT CONNECTION will take all reasonable steps to correct
problems and address concerns.

Priority A

- -   Indicates that a problem has effectively interrupted the LENDER's business
    to the degree that the LENDER is unable to operate or function.  Priority A
    problems will be addressed immediately on a best efforts basis.

Priority B

- -   Indicates that the SERVICE is operating at less than its full functionality
    and the LENDER's business is moderately affected.  Priority B problems will
    be addressed during normal business hours.

Priority C

- -   Indicates that the operation of the SERVICE has an identifiable problem but
    the LENDER's business is only slightly affected.  Priority C problems will
    be resolved within a mutually established time frame.


<TABLE>
<CAPTION>
 PROBLEM                                        POINT OF CONTACT           DIAGNOSIS & ESCALATION PROCEDURES
 <S>                                            <C>                        <C>
 CREDIT CONNECTION terminal/communication       CREDIT CONNECTION          1. CREDIT CONNECTION Customer
 equipment at DEALER site non-functional        Help Desk                     Support
                                                                           2. Technical Support
                                                                           3. Local 3rd party support will be
                                                                              dispatched by Technical Support if
                                                                              required

 CompuServe not responding (no login to         CREDIT CONNECTION          1. CREDIT CONNECTION Customer
 CompuServe or the SERVICE)                     Help Desk                     Support
                                                                           2. Technical Support
                                                                           3. CompuServe Help Desk


 Login to CompuServe but not the SERVICE        CREDIT CONNECTION          1. CREDIT CONNECTION Customer
                                                Help Desk                     Support
                                                                           2. Technical Support


 CREDIT CONNECTION Software Application         CREDIT CONNECTION          1. CREDIT CONNECTION Customer
 Problems                                       Help Desk                     Support
                                                                           2. Technical Support
                                                                           
 The SERVICE cannot deliver/receive data        CREDIT CONNECTION          1. CREDIT CONNECTION Customer
 with/from LENDER                               Help Desk                     Support
                                                                           2. Technical Support
                                                                           3. CompuServe Help Desk (if network)
</TABLE>                                                                   





Credit Connection (7/23/96)                                    Exhibit A--Page3
<PAGE>   16

CREDIT CONNECTION is not required to perform corrective maintenance to
malfunctions of the SERVICE caused by the following:

- -   LENDER's modifications to the SERVICE

- -   LENDER's failure to use enhancements or error corrections or to operate
    according to the most recently distributed SERVICE DOCUMENTATION.

- -   Misuse of the SERVICE.

- -   Problems with non-CREDIT CONNECTION provided hardware, network, operating
    system software, or other third-party software.

- -   Failure to use the SERVICE in accordance with the terms of the LENDER's
    CREDIT CONNECTION AGREEMENT.

- -   Use of the SERVICE with non-CREDIT CONNECTION software/hardware or in an
    operating environment outside of the environment recommended by CREDIT
    CONNECTION


HOURS OF OPERATION(1)


<TABLE>
 <S>                                <C>
 Monday through Friday               6:00 AM  to  10:00 PM
 Saturday                            7:00 AM  to   9:30 PM
 Sunday                             11:00 AM  to   8:00 PM
                                 
 Closed                             Easter and Christmas
</TABLE>




 (1) All times are Eastern Time


 Administrative functions such as DEALER and
 LENDER additions, deletions or changes should 
 occur Monday through Friday from 9AM-5PM.





Credit Connection (7/23/96)                                     Exhibit A--Page4
<PAGE>   17






                                   Exhibit B

                     SCHEDULE OF FEES, CHARGES AND CREDITS

              (Credit Applications from CREDIT CONNECTION DEALERS)


The following fees, charges and credits shall apply to ABC's subscription to
the SERVICE:

FEES AND CHARGES 

1.       ABC shall pay to CREDIT CONNECTION a monthly subscription/licensing
fee of ___________ Dollars ($_______) for each calendar month or part of a
calendar month that the AGREEMENT remains in effect, invoiced monthly and due
thirty (30) days after the date of the invoice.

2.       For the purposes of this Exhibit B, an "Application Transmission" is
defined as the transmission of a credit application by means of the SERVICE to
a LENDER.  ABC shall pay to CREDIT CONNECTION a ___ dollar ($____) fee for each
Application Transmission to ABC or any ABC AFFILIATE.  CREDIT CONNECTION shall
invoice ABC monthly for such fees, which shall be due thirty (30) days after
receipt of the invoice.

3.       ABC shall pay CREDIT CONNECTION's then current time and materials
rates (unless otherwise agreed) for any additional services provided by CREDIT
CONNECTION at ABC's request.

4.       ABC shall be solely responsible for all taxes and duties, federal,
state or otherwise imposed, resulting from this AGREEMENT or based upon amounts
payable hereunder (exclusive of taxes based upon the net income of CREDIT
CONNECTION) or upon ABC's or any ABC AFFILIATE's license or use of the SERVICE
and/or the MARK.

5.       ABC shall pay CREDIT CONNECTION an interface implementation fee of
$________ which (1) includes interface installation and implementation related
support, and (2) the purchase price of a CREDIT CONNECTION PC server.


CREDITS

ABC shall be entitled to a credit of $____ for each Application Transmission
initiated by an ABC Dealer to a LENDER (an "Application Transmission Credit").
For the purposes of this Exhibit B, an ABC Dealer is any CREDIT CONNECTION
DEALER (1) which is enrolled as a subscriber to the SERVICE by ABC (including
ABC obtaining the CREDIT CONNECTION DEALER's execution of a standard Credit
Connection Dealer Subscription Agreement) and (2) with which ABC assists CREDIT
CONNECTION in providing initial training and on-going support throughout the
term of the Credit Connection Dealer Subscription Agreement.

The ____ dollar ($_____) Application Transmission Credit shall apply to each
Application Transmission from an ABC Dealer to a LENDER, regardless of whether
the Application Transmission is sent to ABC or any ABC AFFILIATE.  By way of
example, if an ABC Dealer sends an Application Transmission to ABC and to two
(2) other LENDERS, ABC shall be entitled to a total of _____ dollars ($____) in
Application Transmission Credits.  If an ABC Dealer sends an Application
Transmission to a total of three (3) LENDERS, none of which includes ABC, ABC
still shall be entitled to a total of ____ dollars ($___) in Application
Transmission Credits.

The Application Transmission Credit program specified under this "CREDITS"
section shall not apply to any credit applications transmitted by means of the
SERVICE by automobile superstores ("SUPERSTORES"), as opposed to traditional
franchise automobile dealerships.  SUPERSTORES include business operations such
as CARmax, AutoNation, Car America, Car Choice, Drivers Mart, or other similar
companies, including automobile retailers

Credit Connection (10/2/96)                         Confidential and Proprietary

<PAGE>   18
which conduct sales through mass merchandising and/or non-dealer related
marketing activities like direct marketing.

The Application Transmission Credit program specified under this "CREDITS"
section shall not apply for any credit applications originated from CREDIT
CONNECTION DEALERS that have been enrolled in the SERVICE by, or that are
receiving SERVICE related training and/or support from, a CREDIT CONNECTION
value added reseller partner (a "VAR").  A VAR includes any entity (1) that is
in the business of providing automated systems relating to dealership
management and operations (e.g., any finance and insurance vendor), and (2)
with which CREDIT CONNECTION establishes a value added marketing arrangement.
CREDIT CONNECTION DEALERS shall have discretion in electing whether to obtain
SERVICE related training and support from ABC or a VAR.  In the event that any
CREDIT CONNECTION DEALER which ABC has enrolled and for which ABC has been
providing support elects to receive on-going support instead from a VAR, ABC
shall cease earning Application Transmission Credits with respect to such
CREDIT CONNECTION DEALER as of the date that such VAR assumes support for the
CREDIT CONNECTION DEALER.

ABC's Application Transmission Credits shall be applied against the monthly
subscription and licensing fee and the Application Transmission fees owed by
ABC.

CREDIT CONNECTION shall be responsible for collection efforts related to any
ABC Dealer which refuses or fails to pay to CREDIT CONNECTION any Application
Transmission fees owed.  Based on the refusal or failure of an ABC Dealer to
pay for Application Transmission fees owed, and CREDIT CONNECTION's
non-collection of such fees, CREDIT CONNECTION reserves the right to adjust the
amount of Application Transmission Credits credited to ABC.  The result of such
adjustment shall be that ABC shall not receive a $____ Application Transmission
Credit when a $____ Application Transmission fee has not been collected by
CREDIT CONNECTION.


THIRD PARTY FEES AND CHARGES

ABC shall be responsible for paying all charges and costs of third party
products and services which ABC orders or procures in connection with the
SERVICE.  Such payment shall be made by ABC in accordance with the applicable
payment terms relating to such third party products and services.







Credit Connection (10/2/96)                                    Exhibit B--Page 2
                               Confidential and Proprietary


<PAGE>   1
                                                                    EXHIBIT 10.7


                               CREDIT CONNECTION(R)
                         DEALER SUBSCRIPTION AGREEMENT 


DEALER Name and Address:
                                      
- ----------------------------------------------------------------
                                      
- ----------------------------------------------------------------
                                      
- ----------------------------------------------------------------
                                      
- ----------------------------------------------------------------
                                      
- ----------------------------------------------------------------
                                      
- ----------------------------------------------------------------

Named Contact:                          Phone No.:           
- ----------------------------------------------------------------
(hereinafter referred to as "DEALER")


This DEALER SUBSCRIPTION AGREEMENT is made as of the _____ day of
_____________________, 1996 (the "Effective Date"), by and between CREDIT
CONNECTION, L.L.C., a Maryland limited liability company ("CREDIT CONNECTION"),
and DEALER.  This AGREEMENT sets forth the terms and conditions under which
DEALER has agreed to become a subscriber of the Credit Connection(R) SERVICE
(patent pending).

1.  Definitions.  The definitions set forth below will govern the meaning of
capitalized terms used in this AGREEMENT.

     a.   "AGREEMENT" means this Dealer Subscription Agreement (including all
exhibits referred to herein), as this Dealer Subscription Agreement and its
exhibits may from time to time be amended or modified.

     b.   "DATA" means any records, information and other data, relating in any
manner to credit applications, electronically entered or displayed on the
SERVICE by DEALER, any LENDER SUBSCRIBER, or any other third party.

     c.   "DOCUMENTATION" means the description of the SERVICE set forth in the
Credit Connection(R) Service Summary, and the SERVICE's Quick Reference Guide,
as such documents may be supplemented and modified by CREDIT CONNECTION from
time to time.

     d.   "EQUIPMENT" means the computer and related hardware, software and
telecommunications components required to be installed at a DEALER site in
order for DEALER personnel to utilize the SERVICE.

     e.   "LENDER COMPUTERS" means the computers of LENDER SUBSCRIBERS on which
the credit application processing software programs of LENDER SUBSCRIBERS are
housed.

     f.   "LENDER SUBSCRIBER" means a bank or other financial institution which
subscribes to the SERVICE and which has authorized DEALER to electronically
transmit, by means of the SERVICE, credit applications to its LENDER COMPUTER.

     g.   "MARK" means the service mark under which the SERVICE is operated by
CREDIT CONNECTION.  CREDIT CONNECTION may from time to time adopt a new service
mark(s) under which the SERVICE is operated, and thereafter the term "MARK"
shall be expanded to include the new service mark(s).

     h.   "SERVICE" means the Credit Connection(R) automated electronic
credit application assembly and transfer service described in the DOCUMENTATION
and provided for in this AGREEMENT plus, as the context permits, all computer
programs, patents, trade secrets, designs, documentation, and specifications
thereto.

2.  Subscription To SERVICE. For the term of this AGREEMENT, CREDIT CONNECTION
agrees to provide the SERVICE to DEALER, and DEALER agrees to accept and
subscribe to the SERVICE.  Subject to the terms and conditions of this
Agreement, DEALER shall be entitled to all features and benefits of the SERVICE
as are made generally available to dealers that subscribe to the SERVICE.

3.  License.  CREDIT CONNECTION grants DEALER a non-exclusive and
non-transferable license to use the SERVICE (i) for purposes of transmitting
credit applications of its retail customers to LENDER SUBSCRIBERS and other
financial institutions, and receiving responses thereto.  CREDIT CONNECTION
grants DEALER a non-exclusive and non-transferable license to use the MARK for
the sole purpose of identifying that it is a dealer licensed to use the
SERVICE.  The MARK, which is a registered trademark, is the following:

                              CREDIT CONNECTION(R)


DEALER EXPRESSLY ACKNOWLEDGES THAT DEALER MAY NOT USE THE MARK OR THE WORDS
"CREDIT CONNECTION" IN ADVERTISING OR OTHER MEDIA REGARDING THE AVAILABILITY OF
THE SERVICE IN ANY OF THE FOLLOWING STATES:  IOWA, ILLINOIS, WISCONSIN OR
MISSOURI.  CREDIT CONNECTION retains all rights to the SERVICE (including all
of its components) and the MARK not specifically granted to DEALER under this
AGREEMENT.  DEALER has no right to make any changes or modifications to the
SERVICE or the MARK except as directed by CREDIT CONNECTION.

4.  DEALER EQUIPMENT.  In accordance with the Installation Order Form
executed by DEALER, the Installation Worksheet to be completed by DEALER, and
the Installation Schedule prepared by CREDIT CONNECTION, DEALER will install
(or arrange to be installed) the EQUIPMENT at the DEALER sites from which the
SERVICE will be used.  DEALER acknowledges that, with respect to EQUIPMENT
which requires installation or maintenance/support by third parties, CREDIT
CONNECTION will not be responsible to DEALER for the performance of such third
parties.  Dealer is required to maintain its EQUIPMENT consistent with CREDIT
CONNECTION's standards as a prerequisite to proper operation of the SERVICE.

5.  Password Security.  Access to the SERVICE by DEALER will be restricted by a
confidential password security system.  DEALER shall limit access to its
confidential password(s) to authorized personnel, and shall use best efforts to
prevent the misuse or unauthorized use of its password(s) and the SERVICE.
DEALER shall be responsible for the charges due to CREDIT CONNECTION with
respect to all use and misuse of its password(s), including the unauthorized
use thereof.  DEALER agrees to hold CREDIT CONNECTION harmless from, and
indemnify it against, all claims, causes of action, losses, liabilities or
expenses (including attorneys' fees) arising in connection with any misuse or
unauthorized use of DEALER's password(s).

6.  Lenders And Credit Bureaus.  DEALER shall be responsible for maintaining 
appropriate relationships with all LENDER SUBSCRIBERS to which it wishes 
to electronically transmit credit applications and/or receive responses
thereto by means of the SERVICE.   DEALER shall be responsible for maintaining
accounts in good standing with all credit bureaus from which it wishes to
electronically retrieve credit reports on the SERVICE.  All charges and fees
imposed by credit bureaus shall be governed by DEALER's arrangements with such
credit bureaus, and shall be the exclusive responsibility of DEALER.  

7.  Term Of AGREEMENT.  The term of this AGREEMENT shall begin on the
Effective Date and continue for a term of two (2) years.  Thereafter, this
AGREEMENT shall be automatically renewed annually on the anniversary of the
Effective Date unless either party provides written notice of its intent to
terminate at least ninety (90) days prior to such renewal date. Either party
may terminate this AGREEMENT for cause at any time if the other party fails to
cure a breach of any term of this AGREEMENT within thirty (30) days after
notice of the breach is given.  

8.  Payments And Payment Terms 

     a.  DEALER agrees to pay CREDIT CONNECTION the fees and charges set
forth in the Credit Connection(R) Payment Schedule attached hereto. CREDIT
CONNECTION shall begin billing DEALER on the date that the EQUIPMENT is
installed at DEALER's site. CREDIT CONNECTION may at any time and from time to
time upon at least thirty (30) days prior notice to DEALER modify any of the
fees and charges specified  in the Credit Connection(R) Payment Schedule,
provided that the modified  charges conform to the standard charges then quoted
and charged by CREDIT  CONNECTION generally to other dealer customers.  DEALER
is responsible for all  taxes and duties, if any, based upon amounts payable
hereunder.

     b.  DEALER shall reimburse CREDIT CONNECTION for its reasonable travel and
related expenses incurred in connection with this AGREEMENT.

     c.  Late payments will bear interest at the lesser rate of one and one
half percent (1 1/2%) per month or the maximum rate permitted by law for each
month (or fraction thereof) that such amounts remain unpaid.  In the event that
DEALER has not paid any fees or charges which are more than thirty (30) days
past due, CREDIT CONNECTION may, upon ten (10) days written notice, suspend or
terminate the electronic connection between the EQUIPMENT at any DEALER site(s)
and the CREDIT CONNECTION computer(s). DEALER shall be responsible for all
costs of collection of late fees or charges which CREDIT CONNECTION incurs,
including attorneys' fees.

9.  Warranties By CREDIT CONNECTION.  CREDIT CONNECTION warrants to DEALER that
throughout the term of this AGREEMENT, subject to maintenance and periods of
shutdown resulting from causes specified in Section 13(e) below, the SERVICE
will operate substantially as provided in the DOCUMENTATION.  THE WARRANTIES
SET FORTH IN THIS SECTION 9 ARE LIMITED WARRANTIES AND ARE THE ONLY WARRANTIES
MADE BY CREDIT CONNECTION.  SUCH WARRANTIES ARE IN LIEU OF, AND CREDIT
CONNECTION EXPRESSLY DISCLAIMS, ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
REGARDING THIS AGREEMENT OR THE SERVICE, EQUIPMENT OR MARK, INCLUDING BUT NOT
LIMITED TO ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.




CREDIT CONNECTION (8/7/96)
<PAGE>   2
10.  DEALER Regulatory Compliance.  DEALER shall be responsible for
obtaining from each of its credit applicants a written consent authorizing
DEALER and/or any other lenders or purchasers of installment sales contracts
which may be involved in the review of such applications (DEALER, together with
such lenders and purchasers, are referred to as "Authorized Parties") to obtain
and exchange among such Authorized Parties any consumer reports and other
credit-related information (including without limitation the application itself
and any evaluation of such application) regarding the applicant.  In
compliance with the Fair Credit Reporting Act, Dealer agrees to provide each
Customer with the name and address of each lender to which DEALER sends the
credit application by means of the Service. In addition, DEALER agrees to
comply with all applicable provisions of the federal Truth in Lending Act and
Regulation Z thereof, and all other applicable federal, state and local laws
and regulations.

11.  Protection Of Proprietary Rights and Non-Disclosure of Confidential
Information.  During the term of this AGREEMENT either party may have access to
proprietary or confidential information ("Proprietary Information") of the
other party (the party owning the information is referred to as the "Disclosing
Party" and the party receiving the information is referred to as the "Recipient
Party").  Both parties agree during the term of this AGREEMENT and at all times
thereafter (i) to maintain in confidence all Proprietary Information of the
Disclosing Party, (ii) not to disclose any such Proprietary Information to
anyone except the Recipient Party's employees authorized to receive it and
third parties to whom such disclosure is specifically authorized by the
Disclosing Party, and (iii) not to use the Disclosing Party's Proprietary
Information for any purpose unrelated to participation in the SERVICE.  Upon
the termination of this Agreement the Recipient Party shall either return or
destroy all Proprietary Information of the Disclosing Party and, upon the
Disclosing Party's request, certify in writing that it has complied with the
provisions of this Section 11.

12.  Limitation Of Liability

      a.   In the event of the loss or damage of any DATA due to a cause for
which CREDIT CONNECTION is solely responsible, the sole remedy of DEALER
against CREDIT CONNECTION shall be to require CREDIT CONNECTION to allow DEALER
and the LENDER SUBSCRIBERS (if applicable) to re-enter the lost or damaged DATA
on the SERVICE without any additional fees or charges by CREDIT CONNECTION.

      b.   EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN SECTION 12(a) ABOVE, CREDIT
CONNECTION'S LIABILITY TO DEALER WITH RESPECT TO ANY CLAIM OR CAUSE OF ACTION
ARISING UNDER THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, WILL BE LIMITED
TO THE AGGREGATE AMOUNT OF FEES AND CHARGES ACTUALLY PAID BY DEALER TO CREDIT
CONNECTION UNDER THIS AGREEMENT IN THE TWO (2) MONTHS PRECEDING THE ACCRUAL OF
THE CLAIM OR CAUSE OF ACTION.  IN NO EVENT WILL CREDIT CONNECTION BE LIABLE TO
DEALER FOR LOST PROFITS, LOST SAVINGS, LOSS OF USE, LOSS OF DATA (EXCEPT AS
EXPRESSLY PROVIDED IN THIS AGREEMENT TO THE CONTRARY), OR FOR INCIDENTAL,
CONSEQUENTIAL, OR PUNITIVE DAMAGES OR FOR SIMILAR DAMAGES.

      c.   DEALER is solely responsible for operating the EQUIPMENT and for the
accuracy and adequacy of DATA it keys in to the CREDIT CONNECTION computer for
transmission to Lenders.  DEALER acknowledges that CREDIT CONNECTION is not
acting as a credit bureau reporting agency in and of itself, and DEALER is to
refer to the specific credit bureau(s) when making reference to any credit
reporting.  CREDIT CONNECTION shall have no liability for the accuracy of
information furnished by or to DEALER over the SERVICE.  DEALER will have sole
responsibility for any decisions and/or analyses in which any DATA transmitted
or in any way processed by the SERVICE may be used or relied upon.  DEALER
agrees to hold CREDIT CONNECTION harmless from, and indemnify it against, all
claims, causes of action, losses, liabilities or expenses (including attorneys'
fees) arising in connection with or relating to DEALER's obligations under
Section 10 above, and/or any decisions or analyses made by DEALER using DATA
transmitted or in any way processed by the SERVICE.

13.  Miscellaneous

      a.   Entire Agreement.  This AGREEMENT, including its exhibits, sets forth
the entire agreement between the parties with respect to its subject matter,
and neither party shall be bound by any conditions, understandings or
representations other than as expressly provided herein.  This AGREEMENT
supersedes all prior oral or written representations or communications
concerning or relating to the subject matter of this AGREEMENT.   No terms or
conditions of any DEALER purchase order or other form originated by DEALER will
be effective as a modification of the terms and conditions of this AGREEMENT.
Except as otherwise expressly provided in this AGREEMENT, this AGREEMENT may
not be amended except by a written agreement signed by an authorized
representative of each party.  The failure of either party in any one or more
instances to insist upon strict performance of any of the terms or provisions
of this AGREEMENT will not be construed as a waiver or relinquishment of the
right to assert or rely upon any such terms or provisions on any future
occasion.

      b.   Sections Surviving Termination.  Sections 10-13 of this AGREEMENT
shall remain binding and in effect following the termination of this AGREEMENT,
as well as any payment obligations hereunder arising prior to termination.

      c.   Headings.  Headings are for convenience only and do not affect the
meaning of this AGREEMENT.

      d.   Severability.  If any provision of this AGREEMENT is held by a court
of competent jurisdiction to be invalid or unenforceable, such provision or
requirement will be enforced only to the extent it is not invalid or
unenforceable.

      e.   Force Majeure.  CREDIT CONNECTION shall not be liable for any delay
or failure to perform its obligations under this AGREEMENT or otherwise if such
delay or failure arises from any cause or causes beyond CREDIT CONNECTION's
reasonable control.  Without limiting the foregoing, CREDIT CONNECTION shall
not be liable for  the failure of any LENDER SUBSCRIBER to access and utilize
the SERVICE in any particular manner or to maintain its subscription to the
SERVICE.

      f.   Notices.  Any notice required or permitted under the terms of this
AGREEMENT shall be in writing and shall be made by overnight delivery service
or certified or registered mail, return receipt requested.  Notices to CREDIT
CONNECTION shall be addressed to: Credit Connection, L.L.C., 5950 Symphony
Woods Road, Suite 301, Columbia, MD 21044, Attn:  Program Director (with a copy
to General Counsel).  Notices to DEALER shall be addressed to the attention of
the Named Contact at the DEALER address first cited above.

      g.   Successors And Assigns.  This AGREEMENT may not be assigned by DEALER
without the prior written consent of CREDIT CONNECTION, and any attempted
unauthorized assignment will be void.

      h.   Independent Contractors.  CREDIT CONNECTION will perform all services
under this AGREEMENT as an independent contractor and not an agent, employee or
partner of DEALER.

      i.   Governing Law; Jurisdiction.  This AGREEMENT will be governed by and
enforced in accordance with the laws of the State of Maryland, exclusive of its
choice of law rules.  The parties consent to the jurisdiction of the courts of
the State of Maryland, and the United States District Court for the District of
Maryland, as to any issues related to this AGREEMENT.

      j.   List Of Exhibits.  The following exhibits are attached to and are a
part of this AGREEMENT:  (i)  Credit Connection(R) Service Summary, and (ii)
Credit Connection(R) Payment Schedule.


AGREED AND ACCEPTED:


DEALER:

By:       
   ----------------------------------------------------------

Printed Name:       
             ------------------------------------------------

Title:    
      -------------------------------------------------------



CREDIT CONNECTION, LLC:


By:                                   
   ----------------------------------------------------------

Printed Name/Title:                   
                   ------------------------------------------
                                      
Title:                                
      -------------------------------------------------------





<PAGE>   3
                      CREDIT CONNECTION(R) SERVICE EXHIBIT

                 A Description of the Credit Connection Service


THIS DOCUMENT, DESCRIBING THE OPERATION OF THE CREDIT CONNECTION(R) SERVICE
(THE "SERVICE"), IS AN EXHIBIT TO THE CREDIT CONNECTION(R) DEALER SUBSCRIPTION
AGREEMENT (THE "AGREEMENT"). THIS DOCUMENT EXPLAINS THE OPERATION OF THE
SERVICE, THE BENEFITS WHICH IT MAKES AVAILABLE TO THE DEALER, AND THE SUPPORT
AVAILABLE TO ASSIST THE DEALER IN USING THE SERVICE.

THE SERVICE IS COMPRISED OF THE FOLLOWING COMPONENTS, EACH OF WHICH IS
DESCRIBED IN DETAIL BELOW:

     1.   ELECTRONIC TRANSMISSION OF APPLICATIONS
     2.   ELECTRONIC RECEIPT OF DECISIONS AND STATUS CHECKING
     3.   ELECTRONIC CREDIT REPORT PULLING WITH BUREAU SUMMARIES
     4.   ACTIVITY REPORTS OVER SELECTED PERIODS (MONTHLY, QUARTERLY, ETC.)
     5.   SERVICE RELATED NEWS
     6.   DEALER TRAINING AND SUPPORT


1.   ELECTRONIC TRANSMISSION OF APPLICATIONS. The Service conveniently provides
     the Dealer with the ability, after keying an Application into the Service,
     to send that application either simultaneously or successively to several
     different financial institutions.  The process of electronically
     transmitting an application to financial institutions involves the
     following steps:

     a.   Keying an Application.  The Dealer must key the credit information
          provided by the applicant into the Application form contained on the
          Service's Application screens.  The Application form used by the
          Service is a standard form of the Consumer Banking Association.

     b.   Selecting Financial Institutions.  Upon completing the form, the
          Dealer selects the financial institutions that the Dealer wishes to
          have evaluate the Application.  When selecting financial
          institutions, the Dealer can select the priority and sequence in
          which an Application is sent to different financial institutions, and
          the time interval between sending the Application to one financial
          institution and the next.  This way, if a financial institution does
          not approve the Application within the designated time interval, or
          if the financial institutions returns on-line a rejection of the
          Application, the Service will automatically transmit the Application
          to the next  financial institutions.

     c.   Lender Subscribers and Other Financial Institutions.  The Service
          includes the ability to send Applications to financial institutions
          that are not connected on-line to the Service, as well as to
          financial institutions that are connected on-line (called "Lender
          Subscribers").  In selecting financial institutions, it is important
          for the Dealer to understand the differences between these two
          categories of financial institutions and how the Service performs in
          each instance, which can be summarized as  follows:

          i.   When the Dealer selects a Lender Subscriber, the Application
               will be automatically transmitted on-line into the Lender
               Subscriber's credit processing system without the requirement
               for Lender Subscriber personnel to perform any additional data
               entry in order to initiate the credit evaluation.  Additionally,
               only Lender Subscribers have the ability to transmit responses
               via the Service back to the Dealer.

          ii.  When the Dealer selects a financial institution which is not a
               Lender Subscriber, the Service's fax forwarding capability will
               automatically fax a copy of the application to the financial
               institution.  The Dealer can then coordinate in its customary
               manner with credit analysts at the financial institution
               regarding the review and decisioning of the Application.
               Because the financial institution is not connected to the
               Service as a Lender Subscriber, the Dealer should note that the
               response to the Application will not be provided on-line via the
               Service in this instance.





CREDIT CONNECTION SERVICE EXHIBIT (6/19/96)
<PAGE>   4
     d.   Ending the Process of Transmitting an Application.  The Service will
          automatically stop sending an Application to subsequent financial
          institutions sequenced by the Dealer when an approval has been
          received via the Service from a Lender Subscriber.  If the Dealer
          receives an approval from a financial institution other than the
          Service, the Dealer can enter a command which will terminate any
          further transmissions of the Application.

     PLEASE NOTE:

     The Dealer is responsible for establishing directly with each financial
     institution, whether a Lender Subscriber or not, an appropriate
     relationship authorizing the receipt and review of Applications.  For
     example, a Dealer is responsible for having in place its own Nonrecourse
     Reserve Agreement or comparable agreement with each financial institution
     to which it transmits Applications via the  Service.

     A Lender Subscriber has the right to designate which Dealers may transmit
     Applications electronically to it by means of the Service.  In addition to
     having a Nonrecourse Reserve Agreement or similar agreement with the
     Lender Subscriber, the Dealer also must obtain from the Lender Subscriber
     the authorization code permitting the Dealer to send Applications to that
     particular Lender Subscriber.


2.   ELECTRONIC RECEIPT OF DECISIONS AND STATUS CHECKING.  The Service offers
     the Dealer the ability to receive on-line credit decisions from Lender
     Subscribers, and to check at any time the status of any pending
     Application.  Receiving decisions on-line and status checking include the
     following capabilities:

     a.   Receiving Decisions from Lender Subscribers.  Lender Subscribers can
          transmit over the Service decisions regarding any Application which
          they have received through the Service.  Since the Dealer typically
          remains on-line with the Service, the Service will provide immediate
          notification when a response has been received from any Lender
          Subscriber.  If a Dealer has terminated connection with the Service,
          upon re-initiating the connection with the Service the Dealer can
          obtain all responses which have been sent during the period of
          disconnection.

     b.   Credit Approvals, Conditional Approvals, and Rejections.  Lender
          Subscribers can approve Applications on-line by means of the Service.
          The Service recognizes credit approvals when they are transmitted,
          and automatically discontinues transmitting the Application to any
          other financial institutions that the Dealer may have sequenced, as
          further review of the Application is not necessary.  Lender
          Subscribers also can transmit conditional approvals and rejections of
          specific Applications over the Service.  In either instance, the
          Service will continue to transmit the Application to other financial
          institutions designated by the Dealer until (1) an approval over the
          Service is received,  (2) the Application has been sent to all of the
          financial institutions designated by the Dealer, or (3) the Dealer
          terminates further transmissions of the Application.  In the case of
          conditional approvals, additional information requested by the Lender
          Subscriber may be transmitted by means of the Service, depending upon
          the nature of the request.  Alternatively, the Dealer may want to
          consider contacting the Lender Subscriber directly by telephone to
          discuss the Application.

     c.   Status Checking.  At any time after an Application has been entered
          into the Service a pending decisions queue and lender decision screen
          may be requested allowing the Dealer to check the status of the
          Application.  The report will include a summary of which financial
          institutions have been sent the Application, the response of any
          Lender Subscribers that have reviewed and decisioned the Application,
          finance terms offered, and a list of the financial institutions to
          which the Dealer has requested the Application be sent in the event
          that a credit approval has not been received.

     d.   Transmissions to Non-Lender Subscribers.  As explained above, the
          Service's fax forwarding capability allows Dealers to send
          Applications over the Service to financial institutions that are not
          Lender Subscribers.  The Dealer should remember that because the
          Service sends the Application to such financial institutions by means
          of fax rather than on-line, the financial institutions will not be
          able to respond to the Application over the Service.  The Dealer will
          need to communicate with such financial institutions by telephone or
          otherwise in order to receive credit decisions.  When a credit
          approval is received independently of the Service, it is recommended
          that the Dealer enter the appropriate command in the Service to
          terminate transmission of the Application to any additional financial
          institutions that may have been pre-selected.





CREDIT CONNECTION SERVICE EXHIBIT (6/19/96)                                    2
<PAGE>   5
3.   ELECTRONIC CREDIT REPORT PULLING WITH BUREAU SUMMARIES.  The Service
     provides the Dealer with the ability to request and receive on-line credit
     bureau reports from Equifax, TRW and Trans Union.  Additionally, the
     Service summarizes the bureau report information in an easily readable
     format in order to greatly enhance the Dealer's ability to evaluate the
     creditworthiness of each customer and better target financial institutions
     most likely to approve the customer's Application.  The credit report
     pulling capability includes the following:

     a.   Requesting the Credit Bureau Report.  The information entered into
          the Service as part of a customer's Application includes all of the
          information required in order to pull a credit report on that
          customer.  There is no additional information required, nor is there
          any need to duplicate the  entry of customer information.  In order
          to request a credit report, all the Dealer has to do is designate the
          credit bureau services from which reports are being requested and
          transmit the request.

     b.   Bureau Summaries.  Credit bureau reports obtained by means of the
          Service offer a significant convenience to Dealers through the bureau
          summarization capability.  Raw credit bureau report data can be
          difficult to decipher and interpret.  The Service summarizes this
          data and presents in an easily readable format.  This format may be
          identical to the format available to credit analysts reviewing the
          Application at any Lender Subscriber.  In this case, the Service
          provides the Dealer with the opportunity to review credit bureau data
          in the same format as is utilized by the credit analyst, and to have
          access on screen to the same information that the credit analyst is
          using in the event of any need to discuss with the credit analyst any
          customer's Application.


     PLEASE NOTE:

     The Dealer is responsible for establishing directly with each credit
     bureau service an appropriate relationship authorizing the Dealer to
     obtain credit reports.  In other words, while the Service provides the
     capability to retrieve credit reports from the credit bureau services, the
     Dealer must establish its own business arrangement with each credit bureau
     for access to this information.


4.   ACTIVITY REPORTS OVER SELECTED PERIODS.  The Service includes a feature
     providing on-line, on-demand statistical reporting on a Dealer's
     utilization of the Service and activity with respect to the various
     financial institutions to which the Dealer sends credit applications.
     This statistical reporting feature includes the following capabilities:

     a.   Reports Itemizing Activity by Lenders.  The Service can produce
          reports which itemize by lender the total applications sent and the
          action taken, such as approved, conditionally approved, booked, and
          declined.  Additionally, the reports calculate by lender the
          percentages of applications approved and booked.  This reporting
          capability provides a quick, concise and organized format for the
          Dealer to review and analyze the results received from various
          financial institutions, and offers an objective method of measuring
          and comparing  their respective performance and their impact on the
          Dealer's business.

     b.   Daily Updating of Reports.  The Service automatically updates reports
          on a daily basis so that the Dealer can have access to the most
          current and complete performance from the Dealer's lender
          relationships.  The report periods can include a 30, 60 and 90 day
          analysis of performance by lender.

     c.   Security Access to Reporting Capability.  Access to this lender
          reporting data is protected by security code.  The Dealer can select
          which users the  Dealer wants reviewing this information in order to
          enhance his ability to target as quickly as possible appropriate
          lenders.


5.   SERVICE RELATED NEWS.  An on-line news function is incorporated with the
     Service in order to facilitate real-time communication between all users
     of the Service, including Dealers, Lender Subscribers and the Credit
     Connection.  The news function alerts Dealers to new developments or
     offerings that may increase the value or benefits gained through using the
     Service, and enhances the ability of any user or Dealer to take immediate
     advantage of these as soon as they become generally available.

     a.   Selective Routing of News.  Credit Connection recognizes that some
          news may be of interest or concern only to a select group of users of
          the Service, rather than to all subscribers.  Consequently, the news
          service





CREDIT CONNECTION SERVICE EXHIBIT (6/19/96)                                    3
<PAGE>   6
          includes the ability to designate information for all subscribers,
          selected groups of subscribers, or even individual subscribers.

     b.   Updates From Credit Connection.  The news service provides a fast and
          convenient means for Credit Connection to communicate to its Dealer
          Subscribers and Lender Subscribers any information or updates that
          may impact the use of the system.  Operational issues and matter
          which may benefit generally all users or a group of users can be
          quickly and efficiently communicated in order to minimize time that
          might otherwise be spent communicating information and updates.

     c.   Updates From Lender Subscribers.  Lender Subscribers can avail
          themselves of the news service in order to inform their Dealer base
          regarding operational issues, promotional programs, credit
          procedures, or other matters that may mutually enhance the
          transaction of business between Dealers and Lenders.

     d.   Time and Date Stamping.  All news items are time and date stamped,
          and include expiration dates, so that the  news service remains a
          fast and efficient means for remaining current with the latest credit
          processing issues and opportunities.

6.   DEALER TRAINING AND SUPPORT.  Credit Connection offers Dealers the
     information, training and support necessary to use the Service effectively
     and to address any questions or problems that may arise:

     a.   Reference Materials and Initial Training.  The Service includes at no
          additional charge reference materials and initial training which will
          allow Dealer personnel to immediately begin using the Service and
          taking advantage of its functionality.  Initial training will be
          scheduled when the Dealer first signs up for the Service.
          Additionally, Credit Connection will supplement the reference
          materials first provided with updates so that Dealers can quickly
          begin utilizing product enhancements that may be offered.

     b.   Support Line/Help Desk.  For support issues that may arise while
          using the Service, such as software, equipment, telecommunications or
          operator questions, the Service offers a toll-free Help Desk number.
          The Help Desk operates seven days a week. Help Desk hours of
          operation applicable to the time zone in which the Dealer is located
          will be provided to the Dealer  upon joining the Service.

     c.   Additional Training.  At any time following the initial training,
          Credit Connection offers additional training if a Dealer so desires.
          Such additional training is available either on-site or by telephone,
          depending upon the Dealer's requirements.  Dealers may contact their
          Credit Connection representative for scheduling such additional
          training and obtaining current information relating to applicable
          training rates and charges.





CREDIT CONNECTION SERVICE EXHIBIT (6/19/96)                                    4
<PAGE>   7
                     CREDIT CONNECTION(R) PAYMENT SCHEDULE


The following fees and charges are due from the DEALER to CREDIT CONNECTION, at
the times indicated, in accordance with the terms of the Credit Connection(R)
Dealer Subscription Agreement (the "AGREEMENT"):

One Time Fees

1.   An initial, non-refundable setup fee of ________________ Dollars ($_____)
     per DEALER ID.  This fee shall be due on the date the AGREEMENT is
     executed.

2.   A CompuServe installation fee of $_____ for an eight port PAD.  This fee
     applies if DEALER's configuration includes a dedicated leased line for two
     or more terminals up to eight.  This fee shall be invoiced following
     execution of the AGREEMENT with payment due net thirty days.


Recurring Fees

1.   A monthly subscription fee of $______ per DEALER ID, payable each month
     for the preceding calendar month.  If the DEALER's subscription begins on
     a date other than the first day of a month, there shall be no pro-rating
     of the $_____ monthly subscription fee for any partial month, and the
     entire $______ will be charged for that month.

2.   A per transmission application fee of ____ Dollars ($_____) for each
     transmission of an application sent via the SERVICE to a CREDIT GRANTOR.
     Transmissions of the same application to more than one CREDIT GRANTOR
     shall be subject to a fee of $______ for each CREDIT GRANTOR to which the
     application is transmitted.  These fees shall be invoiced monthly and due
     thirty (30) days after the date of the invoice.

3.   A fee of ____ Dollars ($_____) for each quick application (credit bureau
     report and analysis) accessed by DEALER through the SERVICE.  These credit
     bureau fees shall be invoiced monthly and due thirty (30) days after the
     date of the invoice.  Credit bureau fees charged by CREDIT CONNECTION
     apply to DEALER's use of the SERVICE to obtain quick applications (credit
     bureau report and analysis).  The DEALER shall be responsible for any fees
     charged by the credit bureau in order to obtain the report.

4.   A CompuServe telecommunications network fee according to "a" or "b" below,
     as applicable:

     a.   $____ per month for each 9.6 baud eight port PAD ordered by DEALER;
          or

     b.   $____ per month if DEALER is using only a single terminal and a
          dial-up line to access the SERVICE (rather than a dedicated leased
          line for up to eight terminals connected through an eight port PAD).

     CompuServe telecommunications network fees will be invoiced monthly with
     payment due thirty (30) days after the invoice date.  Changes in
     CompuServe's charges for the CompuServe telecommunications network fees
     may result in changes to the CompuServe telecommunications network fees
     chargeable hereunder.

5.   All taxes and duties, federal, state or otherwise imposed, resulting from
     the AGREEMENT or based upon amounts payable hereunder (exclusive of taxes
     based upon the net income of CREDIT CONNECTION) or upon DEALER's use of
     the SERVICE.  Such taxes and duties shall be paid within thirty (30) days
     of being invoiced.

DEALER may contract directly with CREDIT CONNECTION to receive additional
training, documentation or services.  CREDIT CONNECTION reserves the right to
charge DEALER at CREDIT CONNECTION's then current rates for any such additional
items.

This Payment Schedule excludes any charges which DEALER may incur in connection
with the SERVICE, such as computer or other equipment charges, and which DEALER
pays directly to a third party rather than to CREDIT CONNECTION.





CREDIT CONNECTION (6/19/96)

<PAGE>   1
                                                                  Exhibit 10.8.1


                                   Suite 400

                             OFFICE BUILDING LEASE 




                                    BETWEEN


                       Symphony Woods Limited Partnership
- -------------------------------------------------------------------------------
                                   (Landlord)


                                      AND


                   Credit Management Solutions, Incorporated
- -------------------------------------------------------------------------------
                                    (Tenant)


*                        Symphony Woods Office Building                       *
- -------------------------------------------------------------------------------
                                OFFICE BUILDING




        Columbia                                               Maryland
- -----------------------                                 -----------------------
         (City)                                                 (State)
<PAGE>   2
STATE OF MARYLAND
COUNTY OF HOWARD


LEASE AGREEMENT is made and entered into this 29 day of October, 1993, by and
between the Landlord and Tenant hereinafter named.


DEFINITIONS AND BASIC PROVISIONS

The following definitions and basic provisions shall be construed in
conjunction with and limited by the references thereto in other provisions of
this lease:

        (a)  "Landlord": Symphony Woods Limited Partnership

        (b)  "Tenant": Credit Management Solutions, Incorporated

        (c)  "Demised Premises": approximately 11,565 square feet on Floor
             four, suite no. 400 in the building(s) located at 5950 Symphony
             Woods Road, Columbia, Maryland ("Building") such premises being
             shown and outlined on the plan attached hereto as Exhibit A.

        (d)  "Lease Term": a period of Sixty (60) months commencing on October
             15, 1993, and ending on October 31, 1998.

        (e)  "Basic Rental": a total sum of $884,722.46 payable by Tenant,
             subject to adjustment as provided herein, on the first day of each
             calendar month of the Lease year, in advance, at the office of the
             Landlord in monthly installments as follows:

             From the Commencement Date through the last day of the twelfth
             (12th) month of the Lease Term, equal monthly payments of
             $13,492.50;

             From the first day of the thirteenth (13th) month through the last
             day of the twenty-fourth (24th) month of the Lease Term, equal
             monthly payments of $14,456.25;

             From the first day of the twenty-fifth (25th) month through the
             last day of the thirty-sixth (36th) month of the Lease Term, equal
             monthly payments of $14,938.12 (see rider);

             All rental payments shall be paid to the order of Symphony Woods
             Limited Partnership without notice, offset, reduction or abatement,
             subject to adjustment as set forth in this Lease.

             If the term shall commence upon a day other than the first day of a
             calendar month, then Tenant shall pay, on or before the
             commencement date of the term the monthly installment of Basic
             Rental prorated on a per diem basis with respect to that fractional
             calendar month. All rental payments thereafter will be for a full
             calendar month and will be in the amount as specified in clause (e)
             above.

        (f)  "Prepaid Rental": $0 representing payment of rental for the first
             full month and partial month, if any, of the Lease Term.

        (g)  "Security Deposit": $13,492.50

        (h)  "Permitted Use": Tenant shall, continuously and without
             interruption throughout the term, occupy and use the demised
             premises for, and only for general offices, subject to and in
             accordance with all applicable zoning and other Governmental
             regulations.

        (i)  "Prorata Share": initially 12.44%

        (j)  "Rider(s)" consisting of three page(s) with sections numbered
             consecutively 55 through 62 attached hereto and made a part hereof.

        (k)  "Guarantor(s)":  N/A


GRANTING CLAUSE

In consideration of the obligation of Tenant to pay Basic Rental, Operating
Expenses, and Taxes as herein provided and in consideration of the other terms,
covenants and conditions hereof, Landlord hereby demises and leases to Tenant,
and Tenant hereby takes from Landlord, the Demised Premises to have and to hold
the same for the Lease Term specified herein, all upon the terms and conditions
set forth in this Lease.


SERVICES BY LANDLORD

Landlord agrees to furnish Tenant while occupying the Demised Premises the
following services:

        (a)  Hot and cold water at those points of supply provided for general
             use of all Building tenants.

        (b)  Air conditioning, heat and electric current (for lighting and
             fractional horsepower machines only) during reasonable hours of
             generally recognized business days, as determined by Landlord in
             such quantity and of such quality as Landlord determines in its
             sole judgement is reasonably necessary for Tenant's comfortable use
             and enjoyment of the Demised Premises.

        (c)  Elevator service, if any, in common with other tenants for ingress
             to and egress from the Demised Premises.

        (d)  Janitorial cleaning services as may in the judgment of Landlord be
             reasonably required.

        (e)  Electrical lighting for public areas and special service areas of
             the Building in the manner and to the extent deemed by Landlord to
             be standard.


                                                                    
                                                                   Revised 3/90

                                       1
<PAGE>   3
Landlord shall have no obligation to furnish services to Tenant other than
those specified above. Should Landlord provide additional services to Tenant,
Tenant shall pay separately for such additional services (including, but not
limited to, heating and air conditioning services provided during hours other
than as set forth in the applicable provisions of this paragraph) at rates to
be established from time to time by Landlord. Charges for any service for which
Tenant is required to pay shall be due and payable within ten (10) days after
they are billed. If Tenant fails to make payment for any such services,
Landlord, in addition to all other rights and remedies available to Landlord
under this Lease, or at law or in equity, may, with notice to Tenant,
discontinue any or all of such additional services and such discontinuance
shall not be deemed to constitute an eviction or disturbance of Tenant's use
and possession of the Demised Premises or relieve Tenant from paying Basic
Rental or performing any of its other obligations under this Lease.

Failure to any extent to furnish, or any stoppage of these defined services,
resulting from causes beyond control of Landlord or from any cause, shall not
render Landlord liable in any respect for damages to either person or property,
nor be construed as an eviction of Tenant or work an abatement of rent, nor
relieve Tenant from fulfillment of any covenant or agreement hereof. Should any
equipment or machinery break down, or for any cause cease to function properly,
Landlord shall use reasonable diligence to repair same promptly, but Tenant
shall have no claim for rebate of rent or damages on account of any
interruptions in service occasioned thereby or resulting therefrom.

This lease is conditioned upon faithful performance by Tenant of the following
agreements, covenants, rules and regulations, herein set out and agreed to by 
Tenant.

PAYMENTS

1.      (A)     To pay all rents and sums provided to be paid by Tenant
                hereunder at the times and in the manner herein provided. The 
                obligation of Tenant to pay Basic Rental is an independent 
                covenant, and no act or circumstance whether constituting 
                breach of covenant by Landlord or not, shall release Tenant of 
                the obligation to pay Basic Rental, Operating Expenses and 
                Taxes.

        (B)     To pay Landlord, on a retail cost basis, for parts and labor,
                for all replacements of electric lamps, fluorescent and 
                otherwise and ballasts following the initial installation of 
                same, upon demand, by Landlord.

        (C)     On each annual anniversary date of the commencement date of the
                term of this Lease, the Basic Rental shall be subject to 
                adjustment, and Tenant shall pay to Landlord such adjustment 
                based upon the following formula.

                (i)     To the Basic Rental payable annually during the
                        previous twelve months shall be added that sum 
                        representing the resulting amount, if any, after 
                        multiplying such Basic Rental payable during the 
                        previous twelve months, by a fraction the numerator of 
                        which shall be the Consumer Price Index (CPI) now 
                        known as the "U.S. Department of Labor, Bureau of Labor
                        Statistics Consumer Price Index, Average for Urban 
                        Wage Earners and Clerical Workers, all Items 
                        (1982-84 = 100)", for the month which is two months 
                        prior to the last month of the previous twelve months, 
                        and the denominator of which shall be such CPI for the 
                        month which is two months prior to the first month of
                        such previous twelve months, and subtracting from such 
                        product the Basic Rental payable during the previous 
                        twelve months.

                (ii)    The resulting new Basic Rental, which in each instance,
                        shall in no event be less than the Basic Rental 
                        payable during the preceding twelve months, shall be 
                        payable in twelve equal monthly installments on the
                        first day of each month of the applicable year.

                (iii)   In the event the CPI is discontinued, ceases to
                        incorporate a significant number of items now 
                        incorporated herein, or if a substantial change is 
                        made in such CPI, comparable statistics on the 
                        purchasing power of the consumer dollar, as published 
                        at the time of said discontinuation or revision, by a 
                        responsible financial periodical of recognized 
                        authority, shall be used for making such computation.

REPAIRS BY TENANT

2.      Tenant will, at Tenant's own cost and expense, keep the Demised
        Premises and all other improvements to the extent covered by this 
        Lease in sound condition and good repair, and shall repair or replace 
        any damage or injury done to the Building or any part thereof by 
        Tenant or Tenant's agents, employees, invitees and visitors, and if 
        Tenant fails to make such repair or replacements promptly, or within 
        15 days after occurrence, and to the satisfaction of Landlord, 
        Landlord may at its option make such repair or replacement, and Tenant 
        shall repay the cost thereof plus interest at the Interest Rate (as 
        hereinafter defined) to Landlord on demand. Tenant waives all
        right to make repairs at the expense of Landlord, or to deduct the 
        cost thereof from the rent. Tenant will not commit or allow any waste 
        or damage to be committed on any portion of the Demised Premises, and 
        shall at the termination of this Lease by lapse of time or otherwise, 
        deliver up the Demised Premises to Landlord in as good condition as at 
        the date of possession, ordinary wear and tear excepted, and upon such 
        termination of this Lease Landlord shall have the right to re-enter 
        and resume possession of the Demised Premises.

ASSIGNMENT OR SUBLETTING

3.      Tenant will not sell, mortgage, transfer, or assign this Lease, or
        allow same to be assigned by operation of law or otherwise, or sublet 
        the Demised Premises, or any part thereof, or use or permit same to be 
        used for any purpose other than stated in the use clause hereof 
        without the prior written consent of Landlord, which consent will not 
        be unreasonably withheld. Notwithstanding the foregoing, in the event 
        the Tenant desires to assign or sublet the Demised Premises, Tenant 
        shall provide Landlord with not less than ninety (90) days written 
        notice of Tenant's request, specifying in detail any and all terms of 
        such assignment or sublease. Landlord reserves the right to cancel and 
        terminate this Lease within thirty (30) days upon receipt of such
        notice from Tenant of its request to assign or sublet the Demised 
        Premises. In the event Landlord consents to an assignment or sublease 
        of the Demised Premises, which assignment or sublease results in 
        rental payments in excess of the monthly payments due and owing under 
        the terms of this Lease Agreement, such excess rental payments shall 
        be deemed to be rental payments due and owing Landlord. Any sale, 
        hypothecation, transfer, assignment or subletting which is not in 
        compliance with the provisions of this Article shall be voidable by
        Landlord and shall, at the option of Landlord, constitute a default 
        under this Lease. Landlord's acceptance of rent directly from any 
        subtenant, assignee or other transferee shall not be construed as 
        Landlord's approval or consent thereto nor Landlord's agreement to 
        accept the attornment of any subtenant in the event of any termination 
        of this Lease. In no event shall Landlord's consent to an assignment 
        or subletting be construed as (i) relieving Tenant from the obligation 
        to obtain Landlord's express written consent to any further assignment 
        or subletting or (ii) releasing Tenant from any liability or 
        obligation hereunder whether or not then accrued, and Tenant shall 
        continue to be fully, jointly and severally liable hereunder. As a 
        further condition to Landlord's consent to any subleasing, assignment 
        or other transfer of part or all of Tenant's interest in the Premises 
        (i) Tenant shall be required to pay Landlord's reasonable attorneys' 
        fees and other costs incurred in connection with the review and 
        execution thereof; (ii) any sublessee of part or all of Tenant's 
        interest in the Premises shall agree that in the event Landlord gives 
        such sublessee notice that Tenant is in default under this Lease, such
        sublessee shall thereafter make all sublease or other payments 
        directly to Landlord, which payments will be received by Landlord 
        without any liability whether to honor the sublease or otherwise 
        (except to credit such payments against sums due under this Lease), 
        and such sublessee shall agree to attorn to Landlord, or its 
        successors and assigns, at its request, should this Lease be 
        terminated for any reason, except that in no event shall Landlord or its
        successors or assigns be obligated to accept such attornment; and 
        (iii) Landlord may require that Tenant not then be in default under 
        this Lease in any respect. In the event that Tenant files any type of 
        petition in bankruptcy or has same filed against it and Landlord does 
        not elect to terminate this Lease or is deemed to have waived its 
        right to terminate this Lease, and in the event that the trustee or 
        receiver appointed by the bankruptcy court attempts to assume this 
        Lease and thereupon assign it to a third party, then Landlord shall 
        have the right to terminate this Lease within thirty (30) days upon
        gaining actual knowledge of such attempted assumption and assignment, 
        or upon being given written notice of same by Tenant, whichever 
        is later.

ALTERATIONS, ADDITIONS AND IMPROVEMENTS

4.      Tenant will not make or allow to be made any alterations, additions, or
        improvements in or to the Demised Premises without the written consent 
        of Landlord before performance; such consent will not be unreasonably 
        withheld, but Landlord may impose, as a condition of such consent, 
        such requirements as Landlord in its sole discretion may deem 
        reasonable or desirable, including, without limiting the generality of 
        the foregoing, requirements as to the manner in which, the time or 
        times at which, and the contractor by whom such work shall be done. 
        Tenant shall not incorporate any hazardous materials (as hereinafter 
        defined) into the Demised Premises during the performance of the
        alterations, additions, or improvements. All alterations, additions, or
        improvements when made to the Demised Premises by Tenant shall be 
        surrendered to Landlord and become the property of Landlord upon 
        termination in any manner of this Lease, but this clause shall not 
        apply to movable non-attached fixtures or furniture of Tenant. If, 
        however, prior to termination of this Lease, or within fifteen (15) 
        days thereafter, Landlord so directs by written notice to Tenant, 
        Tenant shall promptly remove such alterations, additions, or 
        improvements, which were placed in or on the Demised Premises by 
        Tenant and which are designated in said notice and shall repair any 
        damage occasioned by such removal and in default thereof Landlord may 
        effect said removals and repairs at Tenant's sole cost and expense. All 
        work with respect to alterations, additions, and improvements must be 
        done in a good and workmanlike manner and diligently prosecuted to 
        completion to the end that the improvements on the Demised Premises 
        shall at all times be a complete unit except during the period of 
        work. Any such alterations, additions and improvements shall be 
        performed and done strictly in accordance with the laws and ordinances 
        relating 

                                      2
<PAGE>   4
     Underwriters, Fire Rating Bureau, or similar organization.  Tenant shall
     obtain at its sole cost and expense all required licenses permits. In
     performing the work of any such alterations, additions or    
     improvements, Tenant shall have the work performed in such a manner so as
     not to obstruct the access to the Building or the demised premises of any
     other tenant. Before commencing any such work or construction in or about
     the Demised Premises, Tenant shall notify Landlord in writing of the     
     expected date of commencement thereof. Landlord shall have the right at  
     any time and from time to time to post and maintain on the Demised
     Premises such notices as Landlord deems necessary to protect the Demised
     Premises and Landlord from the liens of mechanics, laborers, materialmen,
     suppliers or vendors. If any mechanic's lien is filed against the Demised
     Premises or the real estate of which the Demised Premises form a part,
     which lien concerns the Tenant and/or the Demised Premises, Tenant shall
     cause same to be discharged within ten (10) days after the lien is filed
     by Tenant paying or bonding over said lien.
                                                                              
     Notwithstanding the foregoing, Tenant shall use Landlord's contractors for
     alterations to or alterations affecting any of the following: heating,   
     ventilation, air conditioning, electrical, plumbing and life safety      
     systems. Tenant shall promptly pay to Landlord's contractors, when due,  
     the cost of all such alterations. Tenant shall also pay to Landlord a    
     fifteen percent (15%) administrative fee to reimburse Landlord for all   
     overhead, general conditions, fees and other costs and expenses arising  
     from the involvement of Landlord or landlord's agent with the alterations.
     Said percentage shall be payable within thirty (30) days after completion
     of the alterations.
                                                                              
 LEGAL USE AND VIOLATIONS OF INSURANCE COVERAGE                               
                                                                              
 5.  Tenant will not occupy or use, nor permit any portion of the Demised     
     Premises to be occupied or used for any business or purpose which is     
     unlawful in part or in whole or deemed to be disreputable in any manner, 
     or extra hazardous on account of fire, nor permit anything to be done    
     which will in any way increase the rate of fire insurance on the Building
     or contents, and in the event that, by reason of acts of Tenant, there   
     shall be any increase in rate of insurance on the Building or contents   
     created by Tenant's acts or conduct of business, then Tenant hereby agrees
     to pay such increase.                                                    
                                                                              
     Nor will Tenant use or occupy the Premises or permit the same to be used 
     for any purpose whatsoever other than the Permitted Use defined herein.  
                                                                              
     Tenant acknowledges and understands that the proper tenant mix of the    
     Office Building is essential to the successful operation of the Office   
     Building and that the restriction against the unauthorized use of the    
     premises is not intended to act as a restraint on trade but to protect and
     insure the correct tenant mix.                                           
                                                                              
 LAWS AND REGULATIONS                                                         
                                                                              
 6.  Tenant will maintain the Demised Premises in a clean and healthful       
     condition and comply with all laws, ordinances, orders, rules, and       
     regulations (state, federal, municipal, and other agencies or bodies     
     having any jurisdiction thereof) with reference to conditions or occupancy
     of the Demised Premises. Tenant shall not cause or permit any hazardous  
     material to be brought upon, stored, produced, emitted, disposed or used 
     upon, above or beneath the Building by Tenant, its agents, employees or  
     contractors. Hazardous material means any material or substance defined as
     a "hazardous substance" pursuant to the Comprehensive Environmental      
     Response, Compensation and Liability Act as amended, or as defined in any
     other federal, state or local statute, law, ordinance or regulation.     
                                                                              
 INDEMNITY, LIABILITY AND LOSS OR DAMAGE                                      
                                                                              
 7.  By moving into the Demised Premises or taking possession thereof, Tenant 
     accepts the Demised Premises as suitable for the purposes for which the  
     same are leased and accepts the Building and each and every appurtenance 
     thereof, and Tenant by said acts waives any and all defects therein.     
                                                                              
     Landlord shall not be liable to Tenant or Tenant's agents, employees,    
     guests, invitees or to any person claiming by, through or under Tenant for
     any injury to person, loss or damage to property, or for loss or damage to
     Tenant's business, occasioned by or through the acts or omissions of     
     Landlord or any other person, or due to the Building or the Demised      
     Premises or any part thereof or any appurtenances thereto becoming out of
     repair, due to the happening of any accident or event in or about the    
     Building or the Demised Premises, or by any other cause whatsoever except
     Landlord's gross negligence or willful wrong to the extent Landlord is not
     prevented by law from contracting against such liability. Tenant shall   
     indemnify Landlord and save it harmless from all suits, actions, damages,
     liability and expense in connection with loss of life, bodily or personal
     injury or property damage arising from or out of any occurrence in, upon,
     at or from the Demised Premises or the occupancy or use by Tenant of the 
     Demised Premises or any part thereof, if occasioned wholly or in part by 
     any action or omission of Tenant, its agents, contractors, employees,    
     servants, invitees, or licensees. If Landlord shall without fault on its 
     part, be made a party to any action commenced by or against Tenant, the  
     Tenant shall protect and hold Landlord harmless and shall pay all costs, 
     expenses, and reasonable attorneys' fees.                                
                                                                              
 BUILDING RULES AND REGULATIONS                                               
                                                                              
 8.  Tenant and Tenant's agents, employees, and invitees will comply fully with
     all requirements of the Building Rules and Regulations which are attached
     as Exhibit B and made a part hereof as though fully set out herein.      
     Landlord shall at all times have the right to change such Rules and      
     Regulations or to amend them in such reasonable manner as may be deemed  
     advisable for safety, care and cleanliness of the premises and for the   
     preservation of good order therein, all of which Rules and Regulations,  
     changes and amendments will be forwarded to Tenant in writing and shall be
     carried out and observed by Tenant.                                      
                                                                              
 ENTRY FOR REPAIRS AND INSPECTION                                             
                                                                              
 9.  Tenant will permit Landlord or owner, or their officers, agents and      
     representatives, the right to enter into and upon all parts of the Demised
     Premises, at all reasonable hours to inspect same or clean or make repairs
     or alterations or additions as Landlord may deem necessary, and Tenant   
     shall not be entitled to any abatement or reduction of rent by reason    
     thereof. In the event of an emergency, Tenant hereby grants to Landlord  
     the right to enter the Demised Premises at any time. In addition, Tenant 
     shall permit Landlord or Landlord's agent and any other person authorized
     by the same to enter the Demised Premises during the last six months of  
     the Lease Term for the purpose of exhibiting the Demised Premises to     
     prospective lessees.                                                     
                                                                              
 NUISANCE                                                                     
                                                                              
 10. Tenant will conduct its business, and control its agents, employees,     
     invitees and visitors in such a manner as not to create any nuisance,    
     interfere with, annoy or disturb other tenants or Landlord in the        
     management of the Building.                                              
                                                                              
 EMINENT DOMAIN AND FORCE MAJEURE                                             
                                                                              
 11. (A) If, in the reasonable opinion of the Landlord, the whole of the      
         Demised Premises or, so much thereof as to render the balance        
         unusable by Tenant is taken under power of eminent domain, or sold,  
         transferred or conveyed in lieu thereof, this Lease shall            
         automatically terminate as of the date of such condemnation, or as   
         of the date possession is taken by the condemning authority,         
         whichever is later. No award for any partial or entire taking shall  
         be apportioned and Tenant hereby releases any claim to and assigns   
         to Landlord any award which may be made in such taking or            
         condemnation, together with any and all rights of Tenant now or      
         hereafter arising in or to the same or any part thereof, provided,   
         however, that nothing contained herein shall be deemed to give       
         Landlord any interest in, or to require Tenant to assign to Landlord,
         any award made to Tenant for the taking of personal property and     
         fixtures belonging to Tenant and removable by Tenant at the          
         expiration of the term hereof as provided hereunder or for the       
         interruption of, or damage to, Tenant's business. In the event of a  
         partial taking, or a sale, transfer or conveyance in lieu thereof,   
         which does not result in a termination of this Lease, pursuant to the
         foregoing, the Basic Rental shall be apportioned according to the    
         ratio that the part of the Demised Premises remaining usable by the  
         Tenant bears to the total area of the Demised Premises.              
                                                                              
     (B) Landlord shall not be liable or responsible for any loss or damage to
         any property or person occasioned by theft, fire, act of God, public 
         enemy, injunction, riot, strike, insurrection, war, court order,     
         requisition or order of a government body or authority, or other     
         matter beyond the control of Landlord or for any damage or           
         inconvenience which may arise through repair or alteration of any    
         part of the Building or failure to make any such repairs, or from any
         cause whatever, unless caused solely by Landlord's gross negligence. 
                                                                              
 LIEN FOR RENT                                                                
                                                                              
 12. In consideration of the mutual benefits arising by virtue of this Lease, 
     Tenant does hereby mortgage unto Landlord all property of Tenant now or  
     hereafter placed in or upon the Demised Premises (except such part of    
     Tenant's property or merchandise as may be exchanged, replaced or sold   
     from time to time in the ordinary course of operations or trade), and such
     property is hereby subjected to a lien in favor of Landlord and shall be 
     and remain subject to such lien of Landlord for payment of all Basic     
     Rental, Operating Expenses and Taxes and other sums agreed to be paid by 
     Tenant herein. Said lien shall be in addition to and cumulative of the   
     Landlord's lien provided by law. At any time and from time to time, upon 
     request by Landlord, Tenant will make, execute and deliver or cause to be
     made, executed and delivered, to Landlord, and where appropriate, filed  
     and from time to time thereafter to be refiled at such time and in such  
     offices and places as shall be deemed desirable by Landlord, any and all 
     security agreements, financing statements, and other documents           
     ("Instrument") as may, in the opinion of Landlord, be necessary or       
     desirable in order                                                       
                                                                              
                                         3
<PAGE>   5
        to effectuate, complete, enlarge or perfect, or to continue and
        preserve (a) the obligations of Tenant under this Lease, and (b) the
        lien and security interest granted by this paragraph as a first and
        prior lien and security interest upon Tenant's interest in this Lease
        and the personal property of Tenant located in the Demised Premises,
        whether now or hereafter acquired by Tenant. Upon any failure by Tenant
        so to do, Landlord may make, execute, file, or refile any and all such
        instruments for and in the name of Tenant, and Tenant hereby
        irrevocably appoints Landlord the agent and attorney-in-fact of Tenant
        so to do. The lien and security interest hereof will automatically
        attach, without further act, to all after acquired personal property
        attached to and/or used in the operation of the Tenant's business in
        the Demised Premises or any part thereof.

ABANDONMENT

13.     If the Demised Premises are abandoned or vacated by Tenant, Landlord
        shall have the right, but not the obligation, to: (a) relet same for the
        remainder of the period covered hereby; and if the Basic Rental,
        Operating Expenses and Taxes are not received through such reletting at
        least equal to the Basic Rental, Operating Expenses and Taxes provided
        hereunder, Tenant shall pay and satisfy any deficiencies between the
        amount of Basic Rental, Operating Expenses and Taxes called for under
        this Lease and that received through reletting and all expenses incurred
        by any such reletting, including but not limited to, the cost of
        advertising, brokerage fees, renovating, altering and decorating for a
        new tenant, and/or (b) provide for the storage of any personal property
        remaining in the Demised Premises without liability of any kind or for
        the cost of storage or the return of the personal property to Tenant or
        take title to the abandoned personal property which title shall pass
        to Landlord under this lease as a Bill of Sale without additional
        payments or credit from Landlord to Tenant. Notwithstanding the
        foregoing, during the last ninety (90) days of the term of this Lease,
        if Tenant removes a substantial portion of Tenant's property or Tenant
        has been in physical absence for ten (10) days it shall constitute a
        vacation and Landlord may enter the Demised Premises for purposes of
        renovating, altering and decorating the Demised Premises for occupancy
        at the end of the term by a new tenant without in any way affecting
        Tenant's obligation to pay Basic Rental, Operating Expenses and Taxes
        and comply with all other terms and conditions of this Lease. Nothing
        herein shall be construed as in any way denying Landlord the right, in
        case of abandonment, vacation of the Demised Premises, or other breach
        of the contract by Tenant, to treat the same as an entire breach, and,
        at Landlord's option, immediately sue for the entire breach of this
        contract and any and all damages occasioned Landlord thereby.

HOLDING OVER

14.     In addition to performing all of Tenant's other obligations set forth in
        this Lease, Tenant shall pay to Landlord an amount equal to 200% of the
        monthly installment of Basic Rental and 200% of the monthly installment
        of Operating Expenses and Taxes payable by Tenant during the last month
        of the Lease Term on the 1st day of each month or a portion thereof for
        which Tenant shall retain possession of the Demised Premises or any part
        thereof after the expiration or termination of the Lease Term or of
        Tenant's right of possession, whether by lapse of time or otherwise, and
        also shall pay all costs incurred and damages sustained by Landlord,
        whether direct or consequential, on account of such holding over. The
        provisions of this paragraph shall not be deemed to limit or constitute
        a waiver of any rights or remedies of Landlord provided herein or at
        law. No holding over by Tenant after the terms of this Lease, either
        with or without the consent and acquiescence of Landlord, shall operate
        to extend this Lease for a longer period than one month; and holding
        over with the consent of Landlord in writing shall thereafter constitute
        this agreement a Lease from month to month. The foregoing provisions of
        this Article 14 are in addition to and do not affect Landlord's right of
        re-entry or any other rights of Landlord hereunder or as otherwise
        provided by law.

ATTORNEYS' FEES

15.     In the event Tenant defaults in the performance of any of the terms,
        covenants, agreements or conditions contained in this Lease, and
        Landlord places the enforcement of this Lease, or any part thereof, or
        the collection of any Basic Rental, Operating Expenses or Taxes due, or
        to become due hereunder or recovery of the possession of the Demised
        Premises in the hands of an attorney or files suit upon the same, Tenant
        agrees to pay Landlord reasonable attorneys' fees, and payment of the
        same shall be secured in like manner as is herein provided, as to all
        remedies which may be invoked by Landlord to secure payment of Basic
        Rental, Operating Expenses and Taxes.

DAMAGE OR DESTRUCTION

16.     If the Demised Premises or the Building shall be damaged by any cause or
        means whatsoever not caused or contributed to by the negligence or fault
        of Tenant, its employees, agents, invitees or visitors, and if insurance
        proceeds have been made available therefore, and if said damage can be
        repaired within a period of ninety (90) working days by using standard
        working methods and procedures, Landlord shall within a reasonable time
        after the occurrence of said damage, and to the extent of the insurance
        proceeds available therefore, enter and make repairs, and this Lease
        shall not be affected but shall continue in full force and effect.
        However, if said damage cannot be repaired within a period of ninety
        (90) working days by using standard working methods and procedures, then
        this Lease shall cease and terminate as of the date of such occurrence,
        and Tenant shall pay Basic Rental, Operating Expenses or Taxes hereunder
        to such date and immediately surrender the Demised Premises to Landlord,
        unless within a period of sixty (60) days from the date of such
        occurrence Landlord shall elect to keep this Lease in force and to
        restore the Demised Premises to substantially the condition as existed
        prior to the date of such occurrence by giving Tenant written notice of
        such election within said sixty (60) day period. If Landlord so elects
        to continue the Lease and restore the Demised Premises, Landlord shall
        within a reasonable time after the date of the notice of said election
        enter and make repairs, and this Lease shall not be affected, except
        that Basic Rental hereunder shall be reduced or abated while such
        repairs are being made for the period of time and in the proportion that
        the Demised Premises are untenantable. If, however, such damage is
        contributed to or results from the fault of Tenant, Tenant's employees,
        agents, invitees or visitors, and if Landlord does not have insurance
        covering such damage, such damage shall be repaired by and at the
        expense of Tenant under the control, direction and supervision of
        Landlord, and the Basic Rental, Operating Expenses and Taxes shall
        continue without abatement or reduction. The completion of the repairs
        of all such damages is subject to reasonable delays resulting from
        survey of such damage, obtaining plans and letting contracts for repair,
        adjustment or insurance loss, strikes, labor difficulties,
        unavailability of material, or other causes beyond the control of the
        party obligated to make such repairs. Notwithstanding anything to the
        contrary contained in this Article 16, Landlord shall not have any
        obligation whatsoever to repair, reconstruct or restore the Demised
        Premises on account of the damage resulting from any casualty covered
        under this Article 16 which occurs during the last twelve (12) months of
        the term of this Lease (or any extension thereof), nor shall Landlord be
        required to expend funds to repair, reconstruct or restore beyond the
        extent of insurance proceeds received by Landlord. Landlord shall not be
        required to repair any injury or damage by any cause, or to make any
        repairs or replacement of any property insured in the Demised Premises
        by Tenant.

INSURANCE

17.     Tenant agrees during the term hereof to carry a broad form comprehensive
        policy of commercial general liability insurance covering the Demised
        Premises in an amount of not less than $2,000,000.00 combined single
        limit per occurrence, personal injury and property damage insurance with
        companies satisfactory to Landlord in the name of Tenant (with Landlord
        and, if requested by Landlord, any mortgagee, trust deed holder, ground
        lessors agent or secured party with a substantial interest in this Lease
        and/or the Building named as additional insureds in the policy or by
        endorsement). Tenant also agrees to pay the premiums therefore and to
        deliver copies of said policies and/or endorsements thereto to Landlord,
        and the failure of Tenant to either obtain said insurance or deliver
        copies of said policies or certificates thereof to Landlord shall permit
        Landlord to procure said insurance and pay the requisite premiums
        therefor, which premiums shall be repayable to Landlord with the next
        monthly rental payment. Each insurer under the policies required
        hereunder shall agree by endorsement on the policy issued by it or by
        independent instrument furnished to Landlord that will give Landlord no
        less than thirty (30) days written notice before the policy or policies
        in question shall be altered or cancelled. All such insurance policies
        shall be primary, noncontributing and shall contain cross-liability
        coverage or an endorsement. The amounts of such insurance required
        hereunder shall be subject to adjustment from time to time as requested
        by Landlord based upon Landlord's determination as to the amounts of
        such insurance generally required at such time for comparable tenants,
        premises and buildings in the general geographical location of the
        Building or as requested by any ground lessor or lender with an interest
        in the Building or property on which the Building is situated.

TRANSFER OF LANDLORD'S RIGHTS

18.     Landlord shall have the right to transfer and assign, in whole or in
        part, all and every feature of its rights and obligations hereunder and
        in the Building and property referred to herein.

DEFAULT CLAUSE

19.     In the event: (a) Tenant fails to comply with any term, provision,
        condition, or covenant of this Lease or any of the Rules and Regulations
        now or hereafter established for the government of the Building; (b)
        Tenant deserts or vacates the Demised Premises; (c) any petition is
        filed by or against Tenant under any section or chapter of the
        Bankruptcy Reform Act of 1978, as amended, or under any similar law or
        statute of the United States or of any state thereof; (d) Tenant becomes
        insolvent or makes a transfer in fraud of creditors; (e) Tenant makes an
        assignment for benefit of creditors; (f) a receiver is appointed for
        Tenant or any of the assets of Tenant; or (g) any representation or
        warranty made by Tenant is not accurate and correct, then in any of such
        events this Lease, at the sole discretion and election of Landlord,
        shall terminate and Landlord shall have the option to do any one or more
        of the following without any notice or demand, in addition to and not in
        limitation of any other remedy permitted by law or by this Lease:

        (1)  Take immediate possession of the Demised Premises, but if Tenant
             shall fail to vacate the Demised Premises, Landlord may,

                                          4
<PAGE>   6
        without notice and without prejudice to any other remedy Landlord may
        have, enter upon and take possession of the Demised Premises and expel
        or remove Tenant and its effects, by force if necessary, without being
        liable to prosecution or any claim for damages therefor, and Tenant
        agrees to indemnify Landlord for all loss, damage and expense including
        reasonable attorneys' fees which Landlord may suffer by reason of such
        termination.

    (2) Declare the entire amount of the Basic Rental, Operating Expenses and
        Taxes which would have become due and payable during the remainder of
        the term of this Lease to be due and payable immediately, in which
        event, Tenant agrees to pay the same at once, together with all Basic
        Rental, Operating Expenses and Taxes theretofore due, to Landlord at the
        address specified herein or hereunder, provided, however, that such
        payments shall not constitute a penalty or forfeiture or liquidated
        damages, but shall merely constitute payment in advance of the Basic
        Rental, Operating Expenses and Taxes for the remainder of the said term.
        The acceptance of such payment by Landlord shall not constitute a waiver
        of any failure of Tenant thereafter occurring to comply with any term,
        provision, condition or covenant of this Lease.

    (3) Relet the Demised Premises and receive the rent therefor, and in such
        event, Tenant shall pay Landlord the cost of advertising, brokerage
        fees, renovating, repairing and altering the Demised Premises for a
        new tenant or tenants and any deficiency that may arise by reason of
        such reletting, on demand, at the address of Landlord specified herein
        or hereunder, provided, however, the failure or refusal of Landlord to
        relet the Demised Premises shall not release or affect Tenant's
        liability for Basic Rental, Operating Expenses and Taxes or for damages
        and such Basic Rental, Operating Expenses and Taxes and damages shall
        be paid by Tenant on the dates specified herein.

    (4) Landlord may, as agent of Tenant, do whatever Tenant is obligated to do
        by the provisions of this Lease and may enter the Demised Premises, by
        force if necessary, without being liable to prosecution or any claim for
        damages therefor, in order to accomplish this purpose. Tenant agrees to
        reimburse Landlord immediately upon demand for any expenses which
        Landlord may incur in thus effecting compliance with this Lease on
        behalf of Tenant, and Tenant further agrees that Landlord shall not be
        liable for any damages resulting to Tenant from such action, whether
        caused by the negligence of Landlord or otherwise.

     Pursuit of any of the foregoing remedies shall not preclude pursuit of
     any of the other remedies herein provided or any other remedies provided
     by law.

CROSS DEFAULTS

20.  In the event Tenant, or Tenant's subsidiary or affiliate, shall have other
     leases for other premises in the Building, any default by Tenant or its
     subsidiary or affiliate under any lease shall be deemed to be a default
     under all other leases and Landlord shall be entitled to enforce all rights
     and remedies against all such leases as provided for a default herein.

BINDING EFFECT

21.  This Lease shall also inure to the benefit of the successors and assigns of
     Landlord, and, with the written consent of Landlord first had and obtained,
     but not otherwise, to the benefit of the heirs, executors and/or
     administrators, successors and assigns of Tenant.

REMEDIES

22.  No act or thing done by Landlord or its agents during the term hereof shall
     be deemed an acceptance of a surrender of the Demised Premises, and no
     agreement to accept a surrender of the Demised Premises shall be valid
     unless made in writing and signed by Landlord. The mention in this Lease of
     any particular remedy shall not preclude Landlord from any other remedy
     Landlord might have, either in law or in equity, nor shall the waiver of or
     redress for any violation of any covenant or condition in this Lease
     contained or any of the Rules and Regulations attached hereto or hereafter
     adopted by Landlord, prevent a subsequent act, which would have originally
     constituted a violation, from having all the force and effect of an
     original violation. The receipt by Landlord of Basic Rental, Operating
     Expenses and Taxes with knowledge of the breach of any covenant in this
     Lease contained shall not be deemed a waiver of such breach. The failure of
     Landlord to enforce any of the Rules and Regulations attached hereto, or
     hereafter adopted, against Tenant and/or any other tenant in the Building
     shall not be deemed a waiver. Waiver of said Rules or Regulations by
     Landlord shall be in writing and signed by Landlord. In case it should be
     necessary or proper for Landlord to bring any action under this Lease to
     consult or place said Lease or any amount payable by Tenant thereunder with
     an attorney concerning or for the enforcement of any of the Landlord's
     rights hereunder, then Tenant agrees in each and any such case to pay to
     Landlord reasonable attorneys' fees.

QUIET POSSESSION

23.  Landlord hereby covenants that Tenant, upon paying Basic Rental, Operating
     Expenses and Taxes as herein reserved, and performing all covenants and
     agreements herein contained on part of Tenant, shall and may peacefully and
     quietly have, hold and enjoy the Demised Premises.

IMPROVEMENTS

24.  If any improvements are made with respect to the Demised Premises at the
     Tenant's expense or under any agreement with the Tenant whereby the Tenant
     is given an allowance or rent reduction in exchange for Landlord's
     agreement to install or allow to be installed leasehold improvements such
     as by way of example but not limitation: wall coverings, floor coverings or
     carpet, paneling, doors and hardware, any and all of such improvements
     shall become the property of the Landlord and shall in no event be removed
     by the Tenant.

POSSESSION

25.  If for any reason the Demised Premises shall not be ready for occupancy by
     Tenant at the time of commencement of this Lease, this Lease shall not be
     affected thereby, nor shall Tenant have any claim against Landlord by
     reason thereof, but no Basic Rental, Operating Expenses or Taxes shall be
     payable for the period during which the Demised Premises shall not be ready
     for occupancy. All claims for damages arising out of any such delay are
     waived and released by Tenant. With respect to the foregoing, if delivery
     of possession of the Demised Premises shall be delayed beyond the date
     specified for the commencement of the Lease Term. It is understood and
     agreed that the commencement of the Lease Term shall be extended to the
     date that the Demised Premises are tendered to the Tenant in which event
     the termination date of the Lease Term shall be correspondingly extended.
     In the event of such delay in tendering the Demised Premises to the Tenant
     the Landlord shall not be liable to Tenant for any damage whatsoever
     resulting from the delay in the delivery of possession of the Demised
     Premises. Notwithstanding the foregoing, it is understood that if and to
     the extent that Landlord is unable to deliver timely possession of the
     Demised Premises to Tenant due to delays by Tenant, then the Basic Rental,
     Operating Expenses and Taxes reserved shall commence to accrue on the date
     possession of the Premises would have been delivered to Tenant but for the
     delays of Tenant. If permission is given to Tenant to occupy the Demised
     Premises prior to the date of commencement of the term hereof, such
     occupancy shall be subject to all of the provisions of this Lease
     (including the payment of Basic Rental, Operating Expenses and Taxes,
     however, the Lease term shall be extended by the number of days of such
     early occupancy.

CONDITION OF PREMISES

26.  Tenant acknowledges that neither Landlord nor any agent of Landlord have
     made any representation or warranty with respect to the Demised Premises or
     the Building or with respect to the suitability of either for the conduct
     of Tenant's business or profession. The taking of possession of the Demised
     Premises by Tenant shall conclusively establish that the Demised Premises
     and the Building were at such time in satisfactory condition.

ESTOPPEL CERTIFICATE

27.  Tenant shall at any time and from time to time, upon not less than ten (10)
     days prior written notice from Landlord, execute, acknowledge and deliver
     to Landlord a statement in writing certifying that this Lease is unmodified
     and in full force and effect (or, if modified, stating the nature of such
     modification and certifying that this Lease, as so modified, is in full
     force and effect), the dates to which the Basic Rental, Operating Expenses
     and Taxes and other charges, if any, are paid in advance and the amount of
     Tenant's security deposit, if any, and acknowledging that there are not, to
     Tenant's knowledge, any uncured defaults, on the part of Landlord
     hereunder, and that there are no events or conditions then in existence
     which, with the passage of time or notice or both, would constitute a
     default on the part of Landlord hereunder, or specifying such defaults,
     events or conditions, if any are claimed, and such further matters
     regarding the Lease or the Demised Premises as Landlord may request. It is
     expressly understood and agreed that any such statement may be relied upon
     by any prospective purchaser or encumbrancer of all or any portion of the
     Building or Property on which the Building is situated. Tenant's failure to
     deliver such statement within such time shall, at the option of Landlord,
     constitute a default under this Lease and, in any event, shall be
     conclusive upon Tenant that this Lease is in full force and effect without
     modification except as may be represented by Landlord in any such
     certificate prepared by Landlord and delivered to Tenant for execution.

SIGNS

28.  Tenant will not place or suffer to be placed or maintained on any exterior
     door, wall or window of the Demised Premises any sign, awning or canopy, or
     advertising matter or other thing of any kind, and will not place or
     maintain any decoration, lettering or advertising matter on the glass of
     any window or door of the Demised Premises without first obtaining
     Landlord's prior written 

                                      5
<PAGE>   7

     approval and consent in each instance. Tenant further agrees to maintain
     any such sign, awning, canopy, decoration, lettering, advertising matter or
     other thing as may be approved, in good condition at all sites.

PERSONAL PROPERTY TAXES

29.  With respect to Tenant's fixtures, furnishings, equipment and all other
     personal property located in the Demised Premises, Tenant shall pay prior
     to delinquency all taxes assessed against or levied thereon and when
     possible, shall cause same to be assessed and billed separately from the
     property of Landlord, but if same shall be assessed and taxed with the
     property of Landlord, Tenant shall pay to Landlord its share of such taxes
     within ten (10) days after Landlord's delivery to Tenant of a statement in
     writing setting forth the amount of such taxes applicable to Tenant's
     property. In addition Tenant shall pay promptly when due all taxes imposed
     upon Tenant's rents, gross receipts, charges and business operations. 

SUBORDINATION

30.  Tenant hereby subordinates this Lease and all rights of Tenant hereunder to
     any mortgage or mortgages, or vendor's lien, or similar Instruments which
     now are or which may from time to time be placed upon the premises covered
     by this Lease, and such mortgage or mortgages or liens or other instruments
     shall be superior to and prior to this Lease. Tenant further covenants and
     agrees that if the mortgagee or other lien holder acquired the Demised
     Premises as a purchaser at any such foreclosure sale (any such mortgagee or
     other lien-holder or purchaser at the foreclosure sale being each
     hereinafter referred to as the "Purchaser at Foreclosure"), Tenant shall
     thereafter, but only at the option of the Purchaser at Foreclosure, as
     evidenced by the written notice of its election given to Tenant within a
     reasonable time thereafter, remain bound by novation or otherwise to the
     same effect as if a new and identical Lease between the Purchaser at
     Foreclosure, as Landlord, and Tenant, as tenant, had been entered into for
     the remainder of the term of the Lease in effect at the institution of the
     foreclosure proceedings. No Purchaser at Foreclosure shall be liable for
     any default by Landlord or any other matter which occurred prior to the
     date such successor succeeded to Landlord's interest in this Lease nor
     shall such Purchaser at Foreclosure be bound by or subject to any offsets
     or defenses which Tenant may have against Landlord. No Purchaser at
     Foreclosure shall be bound to recognize any prepayment by more than thirty
     (30) days of Basic Rental or Tenant's share of Operating Expenses and
     Taxes. Tenant agrees to execute any instrument or instruments which may be
     deemed necessary or desirable further to effect the subordination of this
     Lease to each such mortgage, lien or instrument or to confirm any election
     to continue the Lease in effect in the event of foreclosure, as above
     provided. Tenant hereby irrevocably appoints Landlord as its special
     attorney-in-fact to execute and deliver any document or documents provided
     for herein for and in the name of Tenant. Such power, being coupled with an
     interest, is irrevocable.

SEVERABILITY CLAUSE

31.  If any clause or provision of this Lease is illegal, invalid, or
     unenforceable under present or future laws effective during the term of
     this Lease, then and in that event, it is the intention of the parties
     hereto that the remainder of this Lease shall not be affected thereby, and
     it is also the intention of the parties to this Lease that in lieu of each
     clause or provision that is illegal, invalid or unenforceable, there be
     added as a part of this Lease, a clause or provision as similar in terms to
     such illegal, invalid or unenforceable clause or provision as may be
     possible and be legal, valid and enforceable. The caption of each paragraph
     hereof is added as a matter of convenience only and shall be considered to
     be of no effect in the construction of any provision or provisions of this
     Lease.

SECURITY DEPOSIT

32.  Upon the occurrence of any event of default by Tenant, Landlord may, from
     time to time, without prejudice to any other remedy use the Security
     Deposit paid to Landlord by Tenant as herein provided to the extent
     necessary to make good any arrears of Basic Rental, Operating Expenses,
     Taxes and any other damage, injury, expense or liability caused to Landlord
     by such event of default. If any portion of said deposit is so used or
     applied, Tenant shall, within five (5) days after written demand therefor,
     deposit cash with Landlord in an amount sufficient to restore the security
     deposit to its original amount. Tenant shall not be entitled to interest on
     the security deposit. Tenant shall not grant anyone a security interest of
     any kind in such security deposit and no such security agreement shall be
     binding on Landlord. If Tenant shall fully and faithfully perform every
     provision of this Lease to be performed by it, the security deposit, or any
     balance thereof remaining, shall be returned to Tenant at the expiration of
     the Lease term and upon Tenant's vacation of the Premises. Such Security
     Deposit shall not be considered an advance payment of rental or a measure
     of Landlord's damages in case of default by Tenant. 

     In the event the Landlord should have good cause to doubt the full and
     faithful performance of every provision of this lease by the Tenant, the
     Landlord shall have the right to demand that the Tenant post an additional
     Security Deposit in an amount equal to the current monthly amount of Basic
     Rental, Operating Expenses and Taxes. Upon the showing by the Tenant that
     this full and faithful performance is no longer in doubt, the additional
     Security Deposit shall be returned to the Tenant. 

WAIVER OF SUBROGATION

33.  Each of Landlord and Tenant hereby waives any and every claim for recovery
     from the other for any and all loss or damage to the Building or Demised
     Premises or to the contents thereof, whether such loss or damage is due to
     the negligence of Landlord or Tenant or its respective agents or employees,
     to the extent that the amount of such loss or damage is recovered under its
     policies of insurance; provided, however, that the foregoing waiver shall
     not be operative in any case where the effect thereof is to invalidate any
     insurance coverage of the waiving party or increase the cost of such
     insurance coverage; provided further, however, that Landlord and Tenant
     each agree to give written notice of the terms of this mutual waiver to
     each insurance company which has issued, or in the future may issue,
     policies of physical damage to it, and to have said insurance policies
     properly endorsed, if necessary, to prevent the invalidation of said
     insurance coverage by reason of said waiver.

ADJUSTMENT OF RENTAL

34.  (a)  Operating Expenses:

          (1)  The term "Operating Expenses" shall mean all costs of management,
               operating and maintenance of the land, the Building and other
               improvements thereon and appurtenances thereto of which the
               Demised Premises are a part, all accrued and based on a calendar
               year period, including by way of illustration but not limitation,
               utilities, insurance premiums, management fees, janitorial and
               cleaning services, compliance with laws, ordinances, rules and
               regulations, licenses, permits and inspection fees, heating and
               cooling, maintenance and repairs, general administration costs
               and expenses, labor and supplies, capital expenditures which are
               intended to result in labor or cost saving device or operation
               and capital expenditures required by any governmental ordinance,
               law, rule or regulation in which case the capital expenditures
               may be amortized as reasonably determined by Landlord with
               interest thereon and included on an annual basis in the Operating
               Expenses, whether such Operating Expenses, or any portion
               thereof, are paid by the Landlord, or paid directly by the
               Tenant, excluding, however, depreciation; principal and interest
               payments on mortgage loans; costs of repairs, alterations or
               replacements caused by casualty losses to the extent customarily
               insured against by owners of office buildings of similar size,
               age, and construction in the area; cost of tenant improvements
               and commissions paid for leasing. 

          (2)  It is agreed that the Basic Rental provided for herein includes
               the Tenant's Prorata Share of Operating Expenses. If the amount
               of such Operating Expenses for the entire Building exceeds 1994
               Base Year or $5.92 Per Rentable Square Foot in any calendar year,
               Tenant shall pay its Prorata Share of the excess in the manner
               hereinafter set forth. If is further agreed that if the Actual
               Operating Expenses for the entire Building for any calendar year
               exceeds the greater of the (i) estimated Annual Operating
               Expenses or (ii) the Actual Operating Expenses for the entire
               Building the Tenant shall pay the Landlord without reduction or
               setoff, within ten (10) days of billing, as additional rental the
               Tenant's share of such excess.

          (3)  If the amount of Actual Annual Operating Expenses for the entire
               Building for the immediately preceding year is less than the
               estimated Annual Operating Expenses for such year, Landlord shall
               credit the Tenant, Tenant's share of such amount and shall
               reimburse Tenant by deducting, monthly, from its estimated
               payments of Operating Expenses for the current year, one-twelfth
               (1/12) of such share.

          (4)  It is further agreed and understood that approximately January
               1st of each calendar year or as soon thereafter as the
               information can be obtained, Landlord shall estimate the Annual
               Operating Expenses for the current calendar year. The Landlord
               shall notify Tenant of such calculations and (i) effective each
               January 1st, during the lease term and on the first (1st) day of
               each of the succeeding eleven (11) months of each calendar year,
               Tenant shall pay the Landlord one-twelfth (1/12) of its share of
               the estimated Annual Operating Expenses for the current year.

     (b)  Taxes:

          It is agreed that the Basic Rental provided for herein includes the
          Tenant's Prorata Share of all real property taxes, other similar
          charges on real property or improvements, personal property taxes or
          any other tax, assessment, or water and sewer charge and all costs and
          fees incurred in connection therewith ("Taxes"), which may be levied
          or assessed by any lawful authority against the land and improvements
          or the Building. If the amount of such taxes, assessments, costs, fees
          and


                                      6
<PAGE>   8
          charges exceeds 1994 base rt. of $1.58 per rentable sq. ft. in any
          calendar year, Tenant shall pay its Prorata Share of the excess in the
          same manner as provided above for payment of Operating Expenses.

     (c)  Operating Expenses and Taxes shall at all times herein be computed
          separately.

     (d)  If the average occupancy in any calendar year is less than ninety
          percent (90%), then the Operating Expenses for such year shall be
          adjusted to reflect what the Operating Expenses would have been at an
          average occupancy of ninety-five percent (95%).

     (e)  It is further agreed that the provisions of Article 34 shall survive
          the termination of this Lease and be applicable to such portion of the
          calendar year as this Lease was in effect.

     (f)  In no event shall any provision of this Article 34 result in any
          reduction in the Basic Rental.

     (g)  Delay in computing any item of Operating Expenses or Taxes shall
          neither be deemed a default by Landlord or a waiver of the right to
          collect the item of Operating Expenses or Taxes in question.
          Notwithstanding anything seemingly to the contrary in this Lease,
          Tenant shall make monthly payments on account of each Item of
          Operating Expenses and Taxes, the amount of which is to be estimated
          by Landlord, based on the amount that Landlord's most recent estimate
          thereof exceeds the amount of Operating Expenses and Taxes included in
          Basic Rental, until Landlord notifies Tenant of a revision to such
          estimate.

     (h)  Tenant acknowledges that the amounts of Operating Expenses and Taxes
          included in the Basic Rental in Section 34 hereof are amounts agreed
          upon by Landlord and Tenant and do not purport to be estimates of the
          Operating Expenses and Taxes for the year in which the Lease Term
          commences or for any other year.


NET WORTH

35.  Tenant shall maintain at all times a net worth in excess of that at the
     signing of this Lease. If at any time Tenant's net worth should not exceed
     that amount, Tenant shall notify Landlord of this fact in writing.


DEFAULTS BY TENANT ON THIRD PARTY AGREEMENTS

36.  Tenant shall not default on any of its covenants under any loan agreements
     with any lending, mortgage or financial institution. Nor shall Tenant
     default on any loan or financial agreement with any third party wherein
     there is an outstanding balance owed by Tenant. Tenant immediately shall
     advise Landlord in writing if any such default by Tenant should occur.


SALE OF ASSETS

37.  Tenant shall not transfer any portion of its assets and/or its equity,
     and/or its stock outside the ordinary course of its business so that the
     effect causes the Tenant to default under paragraph 36 of this lease.


INTEREST ON PAST DUE OBLIGATIONS

38.  All payments becoming due under this Lease and remaining unpaid when due
     shall bear interest until paid at a rate per annum (the "Interest Rate")
     equal to 18%. Tenant recognizes that late payment of Basic Rental or any
     other sum due hereunder will result in administrative expenses to Landlord,
     the extent of which additional expenses are extremely difficult and
     economically impractical to ascertain and Tenant hereby agrees that the
     amounts discussed herein are reasonable. Tenant therefore agrees that when
     Basic Rental, Operating Expenses, Taxes or any other sum is due and payable
     from Tenant to Landlord pursuant to the terms of this Lease, and such
     amount remains unpaid five (5) days after such amount is due, the amount of
     such unpaid Basic Rental, Operating Expenses, Taxes or other sum shall be
     increased by a late charge to be paid to Landlord by Tenant equal to the
     greater of (a) $100.00 or (b) 10% of the unpaid Basic Rental or other sum.

     The provisions of this Paragraph shall in no way relieve Tenant of the
     obligation to pay Basic Rental, Operating Expenses, Taxes or other payments
     on or before the date on which they are due, nor shall the collection by
     Landlord of any amount under this paragraph impair (a) the ability of
     Landlord to collect the amount charged under this paragraph or (b)
     Landlord's Remedies set forth in Section 19 of this Lease.


RELOCATION

39.  (a)  At any time hereafter, Landlord shall have the right to substitute for
          the Demised Premises then being leased or to be leased hereunder (the
          "Existing Premises") other premises within the Building herein
          referred to as the "New Premises" provided that the New Premises shall
          be of at least substantially the same size and shall either have
          substantially the same perimeter configuration or a perimeter
          configuration substantially as usable for the purposes for which the
          Existing Premises were being used by Tenant or, if possession of the
          Existing Premises had not yet been received by Tenant, then for the
          purposes for which the Existing Premises were to be used by Tenant.

     (b)  If Tenant shall not have received possession of the Existing Premises,
          then, as of the date Landlord gives notice of a substitution, such
          substitution shall be effective, the New Premises shall be the Demised
          Premises hereunder and the Existing Premises shall cease to be the
          Demised Premises hereunder.

     (c)  The provisions of this subparagraph (c) shall apply if Tenant shall
          have already received possession of the Existing Premises as of the
          date Landlord gives notice of substitution. Tenant shall vacate and
          surrender the Existing Premises not later than the later of the 30th
          day after the date that Landlord shall notify Tenant of Landlord's
          intent to make the substitution in question on the 15th day after
          Landlord shall have substantially completed the work to be done by
          Landlord in the New Premises pursuant to this subparagraph (c). As of
          the sooner of such 15th day or the date of such surrender and
          vacation, the New Premises shall be the Demised Premises leased under
          this Lease and the Existing Premises shall cease to be the Demised
          Premises leased under this Lease. Landlord shall (A) pay the actual 
          and reasonable out-of-pocket expenses of Tenant's moving of its 
          property from the Existing Premises to the New Premises, and (B) 
          shall improve the New Premises so that they are substantially
          similar to the Existing Premises and promptly reimburse Tenant for
          its actual and reasonable out-of-pocket costs in connection with the
          relocation of any telephone or other communications equipment from
          the Existing Premises to the New Premises. However, instead of only
          paying the expenses of Tenant's moving of its property, Landlord may
          elect to either move Tenant's property or provide personnel to do so
          under Tenant's direction, in which event such move may not be made
          except during evenings, weekends or holidays, so as to incur the
          least inconvenience to Tenant. 

     (d)  Tenant shall not be entitled to any compensation for any inconvenience
          or interference with Tenant's business nor to any abatement or
          reduction in Basic Rental, nor shall Tenant's obligations under this
          Lease be otherwise affected, as a result of the substitution, except
          as otherwise provided in this Section 39. 

          Tenant agrees to cooperate with Landlord so as to facilitate the
          prompt completion by Landlord of its obligations under this
          subparagraph. Without limiting the generality of the preceding
          sentence, Tenant agrees to promptly provide to Landlord such
          approvals, instructions, plans, specifications or other information as
          may be reasonably requested by Landlord. 


INABILITY TO PERFORM

40.  This Lease and the obligations of Tenant hereunder shall not be affected or
     impaired because Landlord is unable to fulfill any of its obligations
     hereunder or is delayed in doing so, if such inability or delay is caused
     by reason of strike or other labor troubles, or act of God, or any other
     cause beyond the control of Landlord. 


INCORPORATION OF PRIOR AGREEMENTS; AMENDMENTS

41.  This Lease contains all of the agreements of the parties hereto with 
     respect to any matter covered or mentioned in this Lease, and no prior 
     agreement or understanding pertaining to any such matter shall be
     effective for any purpose. No provision of this Lease may be amended or
     added to except by an agreement in writing signed by the parties hereto or
     their respective successors in interest. Any written addenda to this Lease,
     when signed or initiated by the contracting parties shall be deemed a part
     of this Lease to the same full extent as if incorporated herein. 


GENDER

42.  Throughout this Lease the masculine gender shall be deemed to include the
     feminine and the neuter and the singular, the plural and vice versa. 


ACCORD AND SATISFACTION

43.  No payment by Tenant or receipt by Landlord of a lesser amount than that
     stipulated herein for Basic Rental, Operating Expenses, Taxes or any other
     charge shall be deemed to be other than on account of the earliest
     stipulated Basic Rental, Operating Expenses, Taxes or other charge then
     due, nor shall any endorsement or statement on a check or letter
     accompanying any check or payment be deemed an accord and satisfaction and
     Landlord may accept such check or payment without prejudice to Landlord's
     rights to 

        
        
        
        
                                                                    Revised 3/90

                                       7
<PAGE>   9
     recover the balance of such Basic Rental, Operating Expenses, Taxes or
     other charges or pursue any other remedy in this Lease, at law or in
     equity. 

TIME OF ESSENCE

44.  Time is of the essence with respect to the performance of every provision
     of this Lease in which time of performance is a factor. 


BROKERS

45.  Tenant warrants that it has had no dealings with any real estate broker or
     agent in connection with the negotiation of this Lease, excepting only N/A
     ("Broker") and that Tenant knows of no other real estate broker or agent
     who is or might be entitled to a commission in connection with this Lease.
     Tenant agrees to indemnify, defend and hold Landlord harmless from and
     against all claims made by any broker or finder other than the above-named
     broker for a commission in connection with this Lease, provided that
     Landlord has not retained such broker. 


LEASE EFFECTIVE UPON EXECUTION NOTICE

46.  Delivery of this Lease, duly executed by Tenant, constitutes an offer to 
     lease the Demised Premises as herein set forth, and under no circumstances
     shall such delivery be deemed to create an option or reservation to lease
     the Demised Premises for the benefit of Tenant. This Lease shall only
     become effective and binding upon execution hereof by Landlord and delivery
     of a signed copy to Tenant. 


47.  Any notice required or permitted to be given hereunder by one party to the
     other shall be deemed to be given when deposited in the United States Mail,
     with sufficient postage prepaid, or overnight courier addressed to the
     respective party to whom notice is intended to be given at the following
     address of such party: 

If to Landlord:

Symphony Woods Limited Partnership
c/o Balcor Property Management
5950 Symphony Woods Road
Columbia, MD 21044

with copies
in the case of Landlord to:
Balcor Property Management --, Inc.
4849 Golf Road
Skokie, IL 60077
Attn: Legal Department


If to Tenant:

Credit Management Solutions, Inc.
5950 Symphony Woods Road
Suite 301
Columbia, MD 21044

with copies
in the case of Tenant to:


SURRENDER OF POSSESSION

48.  Upon the expiration of the Lease Term or upon the termination of Tenant's
     right of possession, whether by lapse of time or at the option of Landlord
     as herein provided, Tenant shall forthwith surrender the Demised Premises
     to Landlord in good order, repair and condition, ordinary wear excepted.
     Prior to the expiration or termination of the Lease Term or of Tenant's
     right of possession of the Demised Premises, Tenant shall remove its office
     furniture, trade fixtures, office equipment, telephone and computer systems
     (and all wiring related thereto) and all other items of Tenant's property
     (including, without limitation, any alterations made or installed after the
     commencement of the Lease Term other than the alterations approved pursuant
     to Section 4 hereof) from the Demised Premises and shall surrender the
     Demised Premises to Landlord in broom-clean condition. In addition,
     Landlord may require removal of extraordinary improvements that were
     installed by Landlord or Tenant prior to the commencement of the Lease
     Term. Extraordinary improvements include, but shall not be limited to,
     raised floors or safes. Tenant shall pay to Landlord upon demand the cost
     of repairing any damage to the Demised Premises and to the Building caused
     by any such removal. 


PROHIBITION AGAINST RECORDING

49.  Neither this Lease, nor any memorandum, affidavit or other writing with
     respect thereto, shall be recorded by Tenant or by anyone acting through,
     under or on behalf of Tenant, and the recording thereof in violation of
     this provision shall make this Lease null and void at Landlord's election. 


ONLY LANDLORD/TENANT RELATIONSHIP

50.  Nothing contained in this Lease shall be deemed or construed by the parties
     hereto or by any third party to create the relationship of principal and
     agent, partnership, joint venturer or any association between Landlord and
     Tenant, it being expressly understood and agreed that neither the method of
     computation of Basic Rental nor any act of the parties hereto shall be
     deemed to create any relationship between Landlord and Tenant other than
     the relationship of landlord and tenant. 


GOVERNING

51.  Interpretation of this Lease shall be governed by the internal laws of the
     state where the Building is located. 
 

AUTHORIZED SIGNATORY

52.  If Tenant is a corporation or partnership, each signatory of Tenant
     personally represents and warrants that he is a duly authorized signatory
     for and on behalf of the Tenant, and agrees that if the representation and
     warranty contained in this paragraph is false, each signatory shall be
     personally liable under this Lease. 


FINANCIAL INFORMATION

53.  Tenant represents and warrants that all financial information heretofore
     and hereafter delivered to Landlord is true and correct and that no
     material misstatements, misrepresentations or omissions exist therein. 


LIMITATION ON LANDLORD'S LIABILITY

54.  It is expressly understood and agreed by Tenant that none of Landlord's
     covenants, or undertakings or agreements are made or intended as personal
     covenants, undertakings or agreements by Landlord or the partners in
     Landlord, and any liability of Landlord or the partners in Landlord for
     damages or breach or nonperformance by Landlord or otherwise arising under
     or in connection with this Lease or the relationship of Landlord and Tenant
     hereunder, shall be collectible only out of Landlord's Interest in the
     Building and the land upon which the Building is located (or if Landlord is
     the beneficiary of a land trust, Landlord's right, title and interest in
     such land trust), in each case as the same may then be encumbered, and no
     personal liability is assumed by, nor at any time may be asserted against,
     Landlord or the partners in Landlord or any of its or their officers,
     agents, employees, legal representatives, successors or assigns, all such
     liability, if any, being expressly waived and released by Tenant. 


IN WITNESS WHEREOF this lease is entered into by the parties hereto on the date
and year first set forth above.

LANDLORD: Symphony Woods Limited Partnership
Balcor Property Management, Inc.
  Its authorized agent
By: /s/ Roger H. Kahn
Title: SVP

ATTEST: _____________________________________
Title: ______________________________________


TENANT: Credit Management Solutions Inc.
By: Jim DeFrancesco
Title: President

ATTEST: _____________________________________
Title: ______________________________________

<PAGE>   10
                           ACKNOWLEDGMENT - LANDLORD

STATE OF        )
                )  SS
COUNTY OF       )

     I, _____________________________________, a Notary Public in and for said
County, in the State aforesaid, do hereby certify that ______________________,
personally known to me to be the __________________(Title), of Balcor Property
Management ______________________, Inc., an Illinois corporation, and
_________________________, personally known to be to be the __________________
Secretary of said corporation and personally known to me to be the same persons
whose names are subscribed to the foregoing instrument, appeared before me
this day in person and severally acknowledged that they signed and delivered
the said instrument as their free and voluntary act and as the free and
voluntary act and deed of said corporation, for the uses and purposes therein 
set forth.

     GIVEN under my hand and Notarial Seal this _______ day of _____________,
19__.

                                --------------------------------------------
                                                Notary Public
My Commission Expires:




- -------------------------------------------------------------------------------
                     ACKNOWLEDGMENT - TENANT (CORPORATION)

STATE OF        )
                )  SS
COUNTY OF       )

     I, _____________________________________, a Notary Public in and for said
County, in the State aforesaid, do hereby certify that ______________________,
personally known to me to be the __________________ President of
____________________________, a(n) __________________________ corporation, and
________________________________________, personally known to me to be the
__________________ Secretary of said corporation and personally known to me to
be the same persons whose names are subscribed to the foregoing instrument,
appeared before me this day in person and severally acknowledged that they
signed and delivered the said instrument as their free and voluntary act and as
the free and voluntary act and deed of said corporation, for the uses and
purposes therein set forth.

     GIVEN under my hand and Notarial Seal this _______ day of _____________,
19__.

                                --------------------------------------------
                                                Notary Public
My Commission Expires:




- -------------------------------------------------------------------------------
                     ACKNOWLEDGMENT - TENANT (INDIVIDUAL)

STATE OF        )
                )  SS
COUNTY OF       )

     I, _____________________________________, a Notary Public in and for said
County, in the State aforesaid, do hereby certify that
________________________________________, appeared before me this day in person
and acknowledged that (he) (they) signed and delivered the said instrument as
(his/her) (their) free and voluntary act for the uses and purposes therein set
forth.

     GIVEN under my hand and Notarial Seal this _______ day of _____________,
19__.

                                --------------------------------------------
                                                Notary Public
My Commission Expires:
<PAGE>   11
                                  EXHIBIT "A"

                                  OFFICE PLAN

                            [SYMPHONY WOODS LOGO]

                              September 30, 1992

                       [SYMPHONY WOODS FOURTH FLOOR PLAN]


        Floor plan of entire floor on which Demised Premises is located
                                      and
                Detailed Interior floor plan of Demised Premises

                      [BALCOR PROPERTY MANAGEMENT LOGO]



<PAGE>   12
                                  EXHIBIT "B"

                     BUILDING RULES AND AGREED REGULATIONS


 1.  Tenant agrees to make a deposit, in an amount fixed by Landlord from time
     to time, for each key or security access card issued by Landlord to Tenant
     for its offices, and upon termination of this Lease, to return all keys to
     Landlord. Tenant shall not make duplicate copies of such keys and in the
     event of the Tenant's loss of a key, Tenant shall pay to Landlord the cost
     of replacing same or of changing the lock or locks opened by such lost key
     if Landlord shall deem it necessary to make such a change.

 2.  Directories will be placed by Landlord in inconspicuous places in the
     Building at the sole discretion of Landlord. No other directories shall be
     permitted, unless previously consented to by Landlord in writing.

 3.  Tenants will refer all contractors, contractor's representatives and
     installation technicians, rendering any service to Tenant, to Landlord for
     Landlord's supervision, approval, and control before performance of any
     contractual service. This provision shall apply to all work performed in
     the Building including installations of telephones, telegraph equipment,
     electrical devices and attachments, and installations of any nature
     affecting floors, walls, woodwork, trim, windows, ceilings, equipment or
     any other physical portion of the Building.

 4.  Movement in or out of the Building of furniture or office equipment, or
     dispatch or receipt by Tenant of any merchandise or materials which require
     use of elevators or stairways, or movement through Building entrances or
     lobby shall be restricted to hours designated by Landlord. All such
     movement shall be under supervision of Landlord and in the manner agreed
     between Tenant and Landlord by prearrangement before performance. Such
     prearrangement initiated by Tenant will include determination by Landlord
     and subject to its decision and control, as to the time, method, and
     routing of movement and as to limitations imposed for safety or other
     concerns which may prohibit any article, equipment or any other item from
     being brought into the Building. Tenant is to assume all risk as to damage
     to articles moved and injury to persons or the public engaged or not
     engaged in such movement, including equipment, property, and personnel of
     Landlord if damaged or injured as a result of acts in connection with
     carrying out this service for Tenant, from time of entering property to
     completion of work, and Landlord shall not be liable for acts of any person
     engaged in, or any damage or loss to any of said property or persons
     resulting from any act in connection with such service performed for
     Tenant.

 5.  No signs, advertisements or notices shall be painted or affixed on or to
     any windows or doors, or other parts of the Building, except of color, size
     and style and in such places, as shall be first approved in writing by
     Landlord. No nails, hooks or screws shall be driven or inserted in any part
     of the Building, except by the Building maintenance personnel, nor shall
     any part be defaced by Tenant. All signs will be contracted for by Landlord
     at the rate fixed by Landlord from time to time, and Tenant will be billed
     and pay for such service accordingly.

 6.  Canvassing, soliciting, peddling or begging in or around the Building are
     prohibited and Tenant shall report such activities to Landlord and
     cooperate to prevent such conduct.

 7.  Tenant shall not place, install or operate in the Demised Premises or in
     any part of the Building, any engine or machinery, or maintain, use or keep
     any inflammable, explosive, or hazardous material without the express
     written consent of Landlord.

 8.  Landlord will not be responsible for lost or stolen personal property, 
     equipment, money, or jewelry from Tenant's area or public rooms regardless
     of whether such loss occurs when the area is locked against entry or not.

 9.  No birds or animals shall be brought into or kept in or about Building.

10.  Employees of Landlord shall not receive or carry messages for or to Tenant
     or any other person, nor contract with or render free or paid services to
     Tenant's agents, employees, or invitees.

11.  Landlord shall have the right, from time to time, to designate smoking and
     non-smoking areas in, around or throughout the Building and shall further
     be permitted to prohibit or limit such activity in order to fully comply
     with any applicable governmental ordinance, law or regulation.

12.  The entries, passages, doors, elevators, elevator doors, hallways or
     stairways shall not be blocked or obstructed; no rubbish, litter, trash, or
     material of any nature shall be placed, emptied or thrown into these areas;
     and such areas shall not be used at any time except for ingress or egress
     by Tenant, Tenant's agents, employees, invitees or visitors to or from the
     Demised Premises. 

13.  Plumbing fixtures and appliances shall be used only for purposes for which
     constructed, and no sweepings, rubbish, rags or other unsuitable material
     shall be thrown or placed therein. Damage resulting to any such fixtures or
     appliances from misuse by Tenant shall be repaired and replaced at Tenant's
     sole cost and expense, and Landlord shall not in any case be responsible
     therefor.

14.  Tenant shall not do, or permit anything to be done in or about the
     Building, or bring or keep anything therein, that will in any way increase
     the rate of fire or other insurance on the Building, or on property kept
     therein, or obstruct or interfere with the rights of, or otherwise injure
     or annoy, other tenants, or do anything in conflict with the valid
     pertinent laws, rules or regulations of any governmental authority.

15.  The Landlord desires to maintain the highest standards of environmental
     comfort and convenience for the tenantry. It will be appreciated if any
     undesirable conditions or lacks of courtesy or attention are reported
     directly to the management.

16.  The work of the janitor or cleaning personnel shall not be hindered by
     Tenant after 5:30 p.m. and such work may be done at any time when the
     offices are vacant; the windows, doors, and fixtures may be cleaned at any
     time. Tenant shall provide adequate waste and rubbish receptacles,
     cabinets, book cases, map cases, etc., necessary to prevent unreasonable
     hardship to Landlord in discharging its obligation regarding cleaning
     service.

17.  Landlord shall have the right to determine and prescribe the weight and
     proper position of any unusually heavy equipment including safes, file
     systems, etc., that are to be placed in the Building, and only those which
     in the opinion of Landlord might not with reasonable probability do damage
     to the floors, structure and/or freight elevator, may be moved into said
     Building. Any damage occasioned in connection with the moving or installing
     of such aforementioned articles in said Building or the existence of same
     in said Building shall be paid for by Tenant, unless otherwise covered by
     insurance.

18.  Landlord shall have the right to prohibit the use of the name of the
     Building or any other publicity by Tenant, which, in Landlord's opinion,
     tends to impair the reputation of the Building or its desirability for the
     executive offices of Landlord or of other tenants, and, upon written notice
     from Landlord, Tenant will refrain from or discontinue such publicity.

19.  The Demised Premises shall not be used for lodging, sleeping, or cooking or
     for any immoral or illegal purpose or for any purpose that will damage the
     Demised Premises or the Building or the reputation thereof, or for any
     purpose other than that specified in the lease covering the premises.

      
<PAGE>   13

                                  LEASE RIDER

RIDER ATTACHED TO AND MADE A PART OF THE LEASE AGREEMENT DATED OCTOBER 27TH,
1993, BY AND BETWEEN Symphony Woods Limited Partnership (hereinafter referred
to as "Landlord") and Credit Management Solutions, Incorporated (hereinafter
referred to as "Tenant") CONCERNING THE PREMISES KNOWN AS Suite 400 IN THE
Symphony Woods Office Center. In the event of any conflict between the terms
and conditions of the Lease and the terms and conditions of this Rider, the
terms and conditions contained in this Rider shall control.

55.  Basic Rental:  From the first day of the thirty-seventh (37th) month
through the last day of the sixtieth (60th) month of the Lease Term, equal
monthly payments of $15,420.00.

56.  The following is hereby added as Section 34(i) to the Lease:

"(i)  Notwithstanding any of the foregoing to the contrary, in no event shall
Tenant be obligated to pay a Prorata Share of Operating Expenses and Taxes for
any one calendar year during the term of this Lease which exceeds $7.90 per
rentable square foot. In the event Tenant's Prorata Share of Operating Expense
and Taxes for any one calendar year during the Term of this Lease totals less
than $7.20 per rentable square foot, then Tenant agrees that its Prorata Share
of Operating Expenses and Taxes for such calendar year shall be equal to $7.20
per rentable square foot."

57.  Tenant Improvements:  Tenant to take space in "as-is" condition with the
following modifications to be made by the Landlord (The "Tenant Improvements"):

     1)  Landlord to furnish and install a demising wall in accordance with the
         architect drawings attached hereto and labeled as Exhibit "C".
     2)  Landlord shall shampoo the entire carpet prior to Tenant occupying the
         Demised Premises.
     2)  Landlord to paint all walls in the Demised Premises, in building
         standard colors approved by Tenant.
     3)  Landlord shall purchase on behalf of Credit Management Solutions, Inc.
         certain furniture and equipment from Apple Computers, Inc., for Credit
         Management Solutions, Inc. exclusive use. Said furniture and equipment
         is more accurately described in Exhibit "D", attached hereto and made a
         part hereof.
     4)  In no event shall the Landlord be obligated to pay more than $5.00 per
         rentable  square foot towards the cost of providing the Tenant
         Improvements.

58.  Right of First Refusal: (for designated space)

So long as this Lease is in full force and effect and Tenant:

     (i)    Is occupying and doing the business from the premises at the time of
            the election is exercised; and 

     (ii)   is not in default under the Lease either at the time of the election
            or at the effective date thereof; and

     (iii)  has maintained a history of payments within the applicable grace
            period, if any, provided under the Lease;

Landlord agrees that prior to renting Suite 410 (more fully identified on
Exhibit "E" attached hereto and incorporated herein and containing
approximately 7,290 square feet) (the "First Refusal Space"), Landlord will
submit to Tenant a copy of the unexecuted proposed Lease or a summary of the
business and economic terms of the lease which the Landlord is willing to
accept from the third party (the "Offered Lease"). On or before the third (3rd)
business day after Tenant's receipt of such notice, Tenant will have the right
(the "First Refusal Right") to send Landlord a notice stating that Tenant
elects to rent the First Refusal Space upon the identical terms and conditions
set forth in the Offered Lease. To be timely, such notice must be postmarked
within the three (3) day period.

If Tenant timely exercises the First Refusal Right, Landlord and Tenant will
promptly enter into a lease or lease amendment agreement for the First Refusal
Space (the "New Lease") on the 


<PAGE>   14


Offered Lease Terms.  If for any reason Tenant fails to timely exercise the
First Refusal Right, or if Tenant properly exercises it but thereafter for any
reason (except for delays caused by Landlord) does not execute the New Lease
within five business days after its submission to Tenant, Landlord will be free
to rent the First Refusal Space to any other prospective tenant and the First
Refusal Right will be null and void without further force and effect throughout
the remainder of the term of this Lease or its extensions, modifications or
amendments thereof.  Additionally, if Tenant exercises the Right of First
Refusal, but then fails to timely execute the New Lease, and should the
previously-interested third party Tenant no longer be willing to sign the
Offered Lease, then Tenant shall be liable for any and all rental obligations
due Landlord under the terms of the New Lease.

Notwithstanding any contrary provisions hereof:  (a) the New Lease must (i) be
guaranteed by the guarantor(s) of this Lease, if any, upon a guaranty from
which is identical to the guaranty form applicable to this Lease, and (ii)
stipulate that any default by Tenant thereunder will be deemed to constitute a
like default under this Lease; (b) Tenant agrees that any default by it under
this Lease will be deemed to constitute a like default under the New Lease; and
(c) this Right of First Refusal is personal and unique to Tenant and is not
transferable to any assignee, sublessee or other successor in interest.

59.     Option to Rent Additional Space

        1.      Not later than March 15, 1998 Tenant named herein may notify
Landlord, not more than once, that Tenant would like to rent additional space,
specifying the needed square footage of such additional space.  Such notice (the
"Notice") must be postmarked on or before the above-specified date and sent by
registered or certified mail, return receipt requested.  If for any reason the
Notice is not duly and timely given, Tenant's rights under this Article will be
null and void and without further notice and effect.  If the notice is properly
given, Landlord within thirty (30) days of receipt of such notice, shall notify
Tenant that:

                (a)     Within one hundred and twenty (120) days of receipt of
                such notice (subject to extension by reason of delays beyond
                Landlord's reasonable control), Landlord will make available to
                Tenant additional space of substantially the size specified by
                Tenant (the "Additional Space"); or 

                (b)     Landlord will not be able to make the Additional Space
                available to Tenant.

        2.      If Landlord's Notice is as specified in clause "(a)" of
paragraph "57" above, the Additional Space will be deemed demised to Tenant on
the date on which it becomes available for Tenant's occupancy, and on that date
(the "Availability Date") this Lease will be deemed modified in the following
respects: 

                (a)     the description of the Premises will include the
                Additional Space

                (b)     the percentage specified elsewhere in this Lease as
                "Tenant's Proportionate Share" will be increased to reflect
                inclusion of the number of rentable square feet of the
                Additional Space (the "Additional Footage"); and

                (c)     the annual rental rate payable hereunder will be
                modified by an amount equal to the product of the Additional
                Footage multiplied by the rate which on the Availability Date,
                Landlord is charging for comparable space in the Building for
                a comparable term and size tenant.

Although no written agreement will be necessary to evidence such modifications,
upon request, Tenant agrees to execute and deliver to Landlord an agreement
prepared by Landlord confirming that this Lease as so modified is then in full
force and effect and is ratified, confirmed and approved in all respects.

If Landlord and Tenant do not reach agreement on all terms of the rental of
the Additional Footage within thirty (30) days of Landlord's notice of the
availability of the Additional Space, then Tenant's option for Additional Space
will be null and void.

        3.      The Additional Space will be deemed available for Tenant's
occupancy upon substantial completion, notwithstanding that minor details of
construction, decoration, or
<PAGE>   15
mechanical adjustment remains to be done. The parties will agree in writing on
"punch list" items, which Landlord will complete during Landlord's normal
business hours while Tenant occupies the Additional Space, without affecting
Tenant's monetary and other obligations under this Lease.

Notwithstanding anything above, if Tenant uses all or any portion of the
Additional Space on a date earlier than that on which it is available for
Tenant's occupancy, all of Tenant's monetary and other obligations respecting
the Additional Space will commence as of the earlier date.

60.     Option to Renew: So long as the Lease is in full force and effect and
Tenant either at the time of exercising this option to renew or at the time of
the commencement of the following described Option Period:

        (i)   Is occupying and doing the business from the premises at the time
              of the election is exercised; and

        (ii)  is not in default under the Lease either at the time of the
              election or at the effective date thereof; and

        (iii) has maintained a history of payments within the applicable grace
              period, if any, provided under the Lease;

Tenant is hereby granted an option to renew this Lease for one (1) successive
renewal term, commencing upon the day next following the expiration of the
initial lease term. The Option Period shall be for a term of five (5) years.
The terms of this Lease during the Option Period shall be the same as during
the current Lease period, except as provided below. The Option must be
exercised no less than one hundred eighty (180) days prior to the expiration of
this Lease by written notice to the Landlord. In the event Tenant fails to
notify Landlord, in the manner herein specified, this clause shall be of no
further force and effect.

The Basic Rental for the Option Period shall be the then current market rate
for the Demised Premises fixed as of the date of commencement of the Option
Period. Landlord's determination of the market rate shall be conclusive on
Tenant. This option to renew shall be deleted from the Renewal lease and no 
further options to renew shall be in effect. Unless expressly set forth herein,
any tenant concessions initially provided for in the Lease shall not be deemed
applicable to any renewal period.

In no event shall the Basic Rental during the Option Period decrease below the
Basic Rental then paid by tenant at the expiration of the current lease term.
Further, this Option to Renew is personal and unique to Tenant and is not
transferrable to any assignee, sublessee or any other successor in interest to
the initial Tenant under this Lease.

61.     Rental Abatement: Landlord shall abate the first six (6) months of the
Basic Rental during the Original Lease Term.

62.     Additional HVAC: Landlord shall provide air conditioning until 7:30
p.m., Monday through Saturday in the months of June, July and August, unless
otherwise directed by Tenant. Any additional air conditioning required by
Tenant will be billed at the current hourly rate for the office building and
will require prior authorization by the Tenant.

DATED THIS _______ Day of October, 1993.

LANDLORD:                                      TENANT:

Symphony Woods Limited Partnership             Credit Management Solutions, Inc.
by Balcor Property Management, Inc.            
as Managing Agent                              
                                                                              
/s/ Roger H. Kahn                              /s/ Jim DeFrancesco
- --------------------------------               -------------------------------
Roger H. Kahn                                  Jim DeFrancesco                
Senior Vice President                          President                      
                                                                              
Witness:  Georgia Vernenistos                  Witness:                       
         ----------------------                         ----------------------
                               
                               














<PAGE>   1
                                                                  EXHIBIT 10.8.2


                                 Suite 301/305

                              ADD'TL OFFICE SPACE

                             OFFICE BUILDING LEASE




                                    Between

                       Symphony Woods Limited Partnership
                       ----------------------------------
                                   (Landlord)


                                      and


                       Credit Management Solutions, Inc.
                       ----------------------------------
                                    (Tenant)


                         "Symphony Woods Office Center"
                       ----------------------------------
                                OFFICE BUILDING


       Columbia                                                Maryland
- ---------------------                                     --------------------
        (City)                                                  (State)




                                                           Revised 3/90
<PAGE>   2
THIS LEASE AGREEMENT is made and entered into this 10 day of February, 1995, by
and between the Landlord and Tenant hereinafter named.

DEFINITIONS AND BASIC PROVISIONS

The following definitions and basic provisions shall be construed in
conjunction with and limited by the references thereto in other provisions of
this lease:

     (a)  "Landlord": Symphony Woods Limited Partnership

     (b)  "Tenant":   Credit Management Solutions, Inc.

     (c)  "Demised Premises": approximately 8,075 square feet on Floor three,
          suite no. 301/305 in the building(s) located at 5950 Symphony Woods
          Road, Columbia, MD 21044 ("Building") such premises being shown and
          outlined on the plan attached hereto as Exhibit A.

     (d)  "Lease Term": a period of forty-five and 1/2 (45.5) months commencing
          on February 15, 1995, and ending on November 30, 1998.

     (e)  "Basic Rental": a total sum of $515,286.01 payable by Tenant, subject
          to adjustment as provided herein, on the first day of each calendar
          month of the Lease year, in advance, at the office of the Landlord in
          monthly installments as follows:

          From the Commencement Date through the last day of the first (1st)
          month of the Lease Term, equal monthly payments of $5,551.57;

          From the first day of the second (2nd) month through the last day of
          the twenty-fifth (25th) month of the Lease Term, equal monthly
          payments of $11,103.13;

          From the first day of the twenty-sixth (26th) month through the last
          day of the thirty-seventh (37th) month of the Lease Term, equal
          monthly payments of $11,439.58;

          From the first day of the thirty-eighth (38th) month through the last
          day of the forty-sixth (46th) month of the Lease Term, equal monthly
          payments of $11,776.04;

          All rental payments shall be paid to the order of Symphony Woods
          Limited Partnership without notice, offset, reduction or abatement,
          subject to adjustment as set forth in this Lease.

          If the term shall commence upon a day other than the first day of a
          calendar month, then Tenant shall pay, on or before the commencement
          date of the term the monthly installment of Basic Rental prorated on a
          per diem basis with respect to that fractional calendar month. All
          rental payments thereafter will be for a full calendar month and will
          be in the amount as specified in clause (e) above.

     (f)  "Prepaid Rental":  $5,551.57 representing payment of rental for the
          first full month and partial month, if any, of the Lease Term.

     (g)  "Security Deposit":  $11,103.13

     (h)  "Permitted Use":  Tenant shall, continuously and without interruption
                            throughout the Term, occupy and use the Demised
                            Premises for, and only for, sales, marketing and
                            administrative purposes, subject to and in
                            accordance with all applicable zoning and other
                            Governmental regulations.

     (i)  "Prorata Share":  Initially 8.68%

     (j)  "Rider(s)" consisting of 6 page(s) with sections numbered
          consecutively 55 through 65 attached hereto and made a part hereof.

     (k)  "Guarantor(s)":  N/A


GRANTING CLAUSE

In consideration of the obligation of Tenant to pay Basic Rental, Operating
Expenses, and Taxes as herein provided and in consideration of the other terms,
covenants and conditions hereof, Landlord hereby demises and leases to Tenant,
and Tenant hereby takes from Landlord, the Demised Premises to have and to hold
the same for the Lease Term specified herein, all upon the terms and conditions
set forth in this Lease.


SERVICES BY LANDLORD

Landlord agrees to furnish Tenant while occupying the Demised Premises the
following services:

     (a)  Hot and cold water at those points of supply provided for general use
          of all Building tenants.

     (b)  Air conditioning, heat and electric current (for lighting and
          fractional horsepower machines only) during reasonable hours of
          generally recognized business days, as determined by Landlord in such
          quantity and of such quality as Landlord determines in its sole
          judgement is reasonably necessary for Tenant's comfortable use and
          enjoyment of the Demised Premises.
        
        
     (c)  Elevator service, if any, in common with other tenants for ingress to
          and egress from the Demised Premises.

     (d)  Janitorial cleaning services as may in the judgment of Landlord be
          reasonably required.

     (e)  Electrical lighting for public areas and special service areas of the
          Building in the manner and to the extent deemed by Landlord to be
          standard.




                                                                Revised 3/90
<PAGE>   3
Landlord shall have no obligation to furnish services to Tenant other than
those specified above. Should Landlord provide additional services to Tenant,
Tenant shall pay separately for such additional services (including, but not
limited to, heating and air conditioning services provided during hours other
than as set forth in the applicable provisions of this paragraph) at rates to be
established from time to time by Landlord. Charges for any services for which
Tenant is required to pay shall be due and payable within ten (10) days after
they are billed. If Tenant fails to make payment for any such services,
Landlord, in addition to all other rights and remedies available to Landlord
under this Lease, or at law or in equity, may, with notice to Tenant,
discontinue any or all of such additional services and such discontinuance
shall not be deemed to constitute an eviction or disturbance of Tenant's use and
possession of the Demised Premises or relieve Tenant from paying Basic Rental
or performing any of its other obligations under this Lease.

Failure to any extent to furnish, or any stoppage of these defined services,
resulting from causes beyond control of Landlord or from any cause, shall not
render Landlord liable in any respect for damages to either person or property,
nor be construed as an eviction of Tenant or work an abatement of rent, nor
relieve Tenant from fulfillment of any covenant or agreement hereof. Should any
equipment or machinery break down, or for any cause cease to function properly,
Landlord shall use reasonable diligence to repair same promptly, but Tenant
shall have no claim for rebate of rent or damages on account of any
interruptions in service occasioned thereby or resulting therefrom.

This lease is conditioned upon faithful performance by Tenant of the following
agreements, covenants, rules and regulations, herein set out and agreed to by
Tenant.

PAYMENTS

1.   (A)  To pay all rents and sums provided to be paid by Tenant hereunder at
          the times and in the manner herein provided. The obligation of Tenant
          to pay Basic Rental is an independent covenant, and no act or
          circumstance whether constituting breach of covenant by Landlord or
          not, shall release Tenant of the obligation to pay Basic Rental,
          Operating Expenses and Taxes.

     (B)  To pay Landlord, on a retail cost basis, for parts and labor, for all
          replacements of electric lamps, fluorescent and otherwise and ballasts
          following the initial installation of same, upon demand, by Landlord.

REPAIRS BY TENANT

2.   Tenant will, at Tenant's own cost and expense, keep the Demised Premises
     and all other improvements to the extent covered by this Lease in sound
     condition and good repair, and shall repair or replace any damage or injury
     done to the Building or any part thereof by Tenant or Tenant's agents,
     employees, invitees and visitors, and if Tenant fails to make such repair
     or replacements promptly, or within 15 days after occurrence, and to the
     satisfaction of Landlord, Landlord may at its option make such repair or
     replacement, and Tenant shall repay the cost thereof plus interest at the
     Interest Rate (as hereinafter defined) to Landlord on demand. Tenant waives
     all right to make repairs at the expense of Landlord, or to deduct the cost
     thereof from the rent. Tenant will not commit or allow any waste or damage
     to be committed on any portion of the Demised Premises, and shall at the
     termination of this Lease by lapse of time or otherwise, deliver up the
     Demised Premises to Landlord in as good condition as at the date of
     possession, ordinary wear and tear excepted, and upon such termination of
     this Lease Landlord shall have the right to re-enter and resume possession
     of the Demised Premises.

ASSIGNMENT OR SUBLETTING

3.   Tenant will not sell, mortgage, transfer, or assign this Lease, or allow
     same to be assigned by operation of law or otherwise, or sublet the Demised
     Premises, or any part thereof, or use or permit same to be used for any
     purpose other than stated in the use clause hereof without the prior
     written consent of Landlord, which consent will not be unreasonably
     withheld. Notwithstanding the foregoing, in the event the Tenant desires to
     assign or sublet the Demised Premises, Tenant shall provide Landlord with
     not less than thirty (30) days written notice of Tenant's request,
     specifying in detail any and all terms of such assignment or sublease.
     Landlord reserves the right to cancel and terminate this Lease within
     thirty (30) days upon receipt of such notice from Tenant of its request to
     assign or sublet the Demised Premises. In the event Landlord consents to an
     assignment or sublease of the Demised Premises, which assignment or
     sublease results in rental payments in excess of the monthly payments due
     and owing under the terms of this Lease Agreement, such excess rental
     payments shall be deemed to be rental payments due and owing Landlord. Any
     sale, hypothecation, transfer, assignment or subletting which is not in
     compliance with the provisions of this Article shall be voidable by
     Landlord and shall, at the option of Landlord, constitute a default under
     this Lease. Landlord's acceptance of rent directly from any subtenant,
     assignee or other transferee shall not be construed as Landlord's approval
     or consent thereto nor Landlord's agreement to accept the attornment of any
     subtenant in the event of any termination of this Lease. In no event shall
     Landlord's consent to an assignment or subletting be construed as (i)
     relieving Tenant from the obligation to obtain Landlord's express written
     consent to any further assignment or subletting or (ii) releasing Tenant
     from any liability or obligation hereunder whether or not then accrued, and
     Tenant shall continue to be fully, jointly and severally liable hereunder.
     As a further condition to Landlord's consent to any subleasing, assignment
     or other transfer of part or all of Tenant's interest in the Premises (i)
     Tenant shall be required to pay Landlord's reasonable attorneys' fees and
     other costs incurred in connection with the review and execution thereof;
     (ii) any sublessee of part or all of Tenant's interest in the Premises
     shall agree that in the event Landlord gives such sublessee notice that
     Tenant is in default under this Lease, such sublessee shall thereafter make
     all sublease or other payments directly to Landlord, which payments will be
     received by Landlord without any liability whether to honor the sublease or
     otherwise (except to credit such payments against sums due under this
     Lease), and such sublessee shall agree to attorn to Landlord, or its
     successors and assigns, at its request, should this Lease be terminated for
     any reason, except that in no event shall Landlord or its successors or
     assigns be obligated to accept such attornment; and (iii) Landlord may
     require that Tenant not then be in default under this Lease in any respect,
     in the event that Tenant files any type of petition in bankruptcy or has
     same filed against it and Landlord does not elect to terminate this Lease
     or is deemed to have waived its right to terminate this Lease, and in the
     event that the trustee or receiver appointed by the bankruptcy court
     attempts to assume this Lease and thereupon assign it to a third party,
     then Landlord shall have the right to terminate this Lease within thirty
     (30) days upon gaining actual knowledge of such attempted assumption and
     assignment, or upon being given written notice of same by Tenant, whichever
     is later. See Lease Rider #65.

ALTERATIONS, ADDITIONS AND IMPROVEMENTS

4.   Tenant will not make or allow to be made any alterations, additions, or
     improvements in or to the Demised Premises without the written consent of
     Landlord before performance; such consent will not be unreasonably
     withheld, but Landlord may impose, as a condition of such consent, such
     requirements as Landlord in its sole discretion may deem reasonable or
     desirable, including, without limiting the generality of the foregoing,
     requirements as to the manner in which, the time or times at which, and the
     contractor by whom such work shall be done. Tenant shall not incorporate
     any hazardous materials (as hereinafter defined) into the Demised Premises
     during the performance of the alterations, additions, or improvements. All
     alterations, additions, or improvements when made to the Demised Premises
     by Tenant shall be surrendered to Landlord and become the property of
     Landlord upon termination in any manner of this Lease, but this clause
     shall not apply to movable non-attached fixtures or furniture of Tenant.
     If, however, prior to termination of this Lease, or within fifteen (15)
     days thereafter, Landlord so directs by written notice to Tenant, Tenant
     shall promptly remove such alterations, additions, or improvements, which
     were placed in or on the Demised Premises by Tenant and which are
     designated in said notice and shall repair any damage occasioned by such
     removal and in default thereof Landlord may effect said removals and
     repairs at Tenant's sole cost and expense. All work with respect to
     alterations, additions, and improvements must be done in a good and
     workmanlike manner and diligently prosecuted to completion to the end that
     the improvements on the Demised Premises shall at all times be a complete
     unit except during the period of work. Any such alterations, additions and
     improvements shall be performed and done strictly in accordance with the
     laws and ordinances relating 

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                                       2
<PAGE>   4
    Underwriters, Fire Rating Bureau, or similar organization.  Tenant shall 
    obain at its sole cost and expense all required licenses and        
    permits. In performing the work of any such alterations, additions or 
    improvements, Tenant shall have the work performed in such a manner so as 
    not to obstruct the access to the Building or the demised premises of any 
    other tenant. Before commencing any such work or construction in or about 
    the Demised Premises, Tenant shall notify Landlord in writing of the 
    expected date of commencement thereof. Landlord shall have the right at 
    any time and from time to time to post and maintain on the Demised Premises 
    such notices as Landlord deems necessary to protect the Demised Premises 
    and Landlord from the liens of mechanics, laborers, materialmen, suppliers 
    or vendors. If any mechanic's lien is filed against the Demised Premises 
    or the real estate of which the Demised Premises form a part, which lien 
    concerns the Tenant and/or the Demised Premises, Tenant shall cause same 
    to be discharged within ten (10) days after the lien is filed by Tenant 
    paying or bonding over said lien.

    Notwithstanding the foregoing, Tenant shall use Landlord's contractors for 
    alterations to or alterations affecting any of the following: heating, 
    ventilation, air conditioning, electrical, plumbing and life safety 
    systems. Tenant shall promptly pay to Landlord's contractors, when due, 
    the cost of all such alterations. Tenant shall also pay to Landlord a 
    fifteen percent (15%) administrative fee to reimburse Landlord for all 
    overhead, general conditions, fees and other costs and expenses arising 
    from the involvement of Landlord or landlord's agent with the alterations.
    Said percentage shall be payable within thirty (30) days after completion 
    of the alterations.

LEGAL USE AND VIOLATIONS OF INSURANCE COVERAGE
        
5.  Tenant will not occupy or use, nor permit any portion of the Demised 
    Premises to be occupied or used for any business or purpose which is 
    unlawful in part or in whole or deemed to be disreputable in any manner, 
    or extra hazardous on account of fire, nor permit anything to be done 
    which will in any way increase the rate of fire insurance on the Building 
    or contents, and in the event that, by reason of acts of Tenant, there 
    shall be any increase in rate of insurance on the Building or contents 
    created by Tenant's acts or conduct of business, then Tenant hereby agrees 
    to pay such increase.

    Nor will Tenant use or occupy the Premises or permit the same to be used 
    for any purpose whatsoever other than the Permitted Use defined herein.
        
    Tenant acknowledges and understands that the proper tenant mix of the 
    Office Building is essential to the successful operation of the Office 
    Building and that the restriction against the unauthorized use of the 
    premises is not intended to act as a restraint on trade but to protect and 
    insure the correct tenant mix.
          
LAWS AND REGULATIONS

6.  Tenant will maintain the Demised Premises in a clean and healthful 
    condition and comply with all laws, ordinances, orders, rules, and 
    regulations (state, federal, municipal, and other agencies or bodies 
    having any jurisdiction thereof) with reference to conditions or occupancy 
    of the Demised Premises. Tenant shall not cause or permit any hazardous 
    material to be brought upon, stored, produced, emitted, disposed or used 
    upon, above or beneath the Building by Tenant, its agents, employees or 
    contractors. Hazardous material means any material or substance defined as 
    a "hazardous substance" pursuant to the Comprehensive Environmental 
    Response, Compensation and Liability Act as amended, or as defined in any
    other federal, state or local statute, law, ordinance or regulation.

INDEMNITY, LIABILITY AND LOSS OR DAMAGE

7.  By moving into the Demised Premises or taking possession thereof, Tenant 
    accepts the Demised Premises as suitable for the purposes for which the 
    same are leased and accepts the Building and each and every appurtenance 
    thereof, and Tenant by said acts waives any and all defects therein.

    Landlord shall not be liable to Tenant or Tenant's agents, employees, 
    guests, invitees or to any person claiming by, through or under Tenant for 
    any injury to person, loss or damage to property, or for loss or damage to 
    Tenant's business, occasioned by or through the acts or omissions of 
    Landlord or any other person, or due to the Building or the Demised 
    Premises or any part thereof or any appurtenances thereto becoming out of 
    repair, due to the happening of any accident or event in or about the 
    Building or the Demised Premises, or by any other cause whatsoever except 
    Landlord's gross negligence or willful wrong to the extent Landlord is not 
    prevented by law from contracting against such liability. Tenant shall 
    indemnify Landlord and save it harmless from all suits, actions, damages, 
    liability and expense in connection with loss of life, bodily or personal 
    injury or property damage arising from or out of any occurrence in, upon, 
    at or from the Demised Premises or the occupancy or use by Tenant of the 
    Demised Premises or any part thereof, if occasioned wholly or in part by 
    any action or omission of Tenant, its agents, contractors, employees, 
    servants, invitees, or licensees. If Landlord shall without fault on its 
    part, be made a party to any action commenced by or against Tenant, the 
    Tenant shall protect and hold Landlord harmless and shall pay all costs, 
    expenses, and reasonable attorneys' fees.

BUILDING RULES AND REGULATIONS

8.  Tenant and Tenant's agents, employees, and invitees will comply fully with 
    all requirements of the Building Rules and Regulations which are attached 
    as Exhibit B and made a part hereof as though fully set out herein. 
    Landlord shall at all times have the right to change such Rules and 
    Regulations or to amend them in such reasonable manner as may be deemed 
    advisable for safety, care and cleanliness of the premises and for the 
    preservation of good order therein, all of which Rules and Regulations, 
    changes and amendments will be forwarded to Tenant in writing and shall be 
    carried out and observed by Tenant.

ENTRY FOR REPAIRS AND INSPECTION

9.  Tenant will permit Landlord or owner, or their officers, agents and 
    representatives, the right to enter into and upon all parts of the Demised 
    Premises, at all reasonable hours to inspect same or clean or make repairs 
    or alterations or additions as Landlord may deem necessary, and Tenant 
    shall not be entitled to any abatement or reduction of rent by reason 
    thereof. In the event of an emergency, Tenant hereby grants to Landlord 
    the right to enter the Demised Premises at any time. In addition, Tenant 
    shall permit Landlord or Landlord's agent and any other person authorized 
    by the same to enter the Demised Premises during the last six months of 
    the Lease Term for the purpose of exhibiting the Demised Premises to 
    prospective lessees.

NUISANCE

10. Tenant will conduct its business, and control its agents, employees, 
    invitees and visitors in such a manner as not to create any nuisance, 
    interfere with, annoy or disturb other tenants or Landlord in the 
    management of the Building.

EMINENT DOMAIN AND FORCE MAJEURE

11. (A) If, in the reasonable opinion of the Landlord, the whole of the
        Demised Premises or, so much thereof as to render the balance 
        unusable by Tenant is taken under power of eminent domain, or sold, 
        transferred or conveyed in lieu thereof, this Lease shall 
        automatically terminate as of the date of such condemnation, or as 
        of the date possession is taken by the condemning authority, 
        whichever is later. No award for any partial or entire taking shall
        be apportioned and Tenant hereby releases any claim to and assigns 
        to Landlord any award which may be made in such taking or 
        condemnation, together with any and all rights of Tenant now or 
        hereafter arising in or to the same or any part thereof, provided, 
        however, that nothing contained herein shall be deemed to give 
        Landlord any interest in, or to require Tenant to assign to Landlord, 
        any award made to Tenant for the taking of personal property and 
        fixtures belonging to Tenant and removable by Tenant at the 
        expiration of the term hereof as provided hereunder or for the 
        interruption of, or damage to, Tenant's business. In the event of a 
        partial taking, or a sale, transfer or conveyance in lieu thereof, 
        which does not result in a termination of this Lease, pursuant to the
        foregoing, the Basic Rental shall be apportioned according to the 
        ratio that the part of the Demised Premises remaining usable by the 
        Tenant bears to the total area of the Demised Premises. Landlord shall
        notify Tenant of any condemnation proceeding which affects the Demised
        Premises. 

    (B) Landlord shall not be liable or responsible for any loss or damage to
        any property or person occasioned by theft, fire, act of God, public 
        enemy, injunction, riot, strike, insurrection, war, court order, 
        requisition or order of a government body or authority, or other 
        matter beyond the control of Landlord or for any damage or 
        inconvenience which may arise through repair or alteration of any 
        part of the Building or failure to make any such repairs, or from any 
        cause whatever, unless caused solely by Landlord's gross negligence.

LIEN FOR RENT

12. In consideration of the mutual benefits arising by virtue of this Lease,
    Tenant does hereby mortgage unto Landlord all property of Tenant now or
    hereafter placed in or upon the Demised Premises (except such part of 
    Tenant's property or merchandise as may be exchanged, replaced or sold 
    from time to time in the ordinary course of operations or trade), and such 
    property is hereby subjected to a lien in favor of Landlord and shall be 
    and remain subject to such lien of Landlord for payment of all Basic 
    Rental, Operating Expenses and Taxes and other sums agreed to be paid by 
    Tenant herein. Said lien shall be in addition to and cumulative of the 
    Landlord's lien provided by law. At any time and from time to time, upon 
    request by Landlord, Tenant will make, execute and deliver or cause to be 
    made, executed and delivered, to Landlord, and where appropriate, filed 
    and from time to time thereafter to be refiled at such time and in such 
    offices and places as shall be deemed desirable by Landlord, any and all 
    security agreements, financing statements, and other documents 
    ("Instrument") as may, in the opinion of Landlord, be necessary or 
    desirable in order

                                                                Revised 3/90

                                      3






<PAGE>   5
        to effectuate, complete, enlarge or perfect, or to continue and
        preserve (a) the obligations of Tenant under this Lease, and (b) the
        lien and security interest granted by this paragraph as a first and
        prior lien and security interest upon Tenant's interest in this Lease
        and the personal property of Tenant located in the Demised Premises,
        whether now or hereafter acquired by Tenant. Upon any failure by Tenant
        to do so, Landlord may make, execute, file, or refile any and all such
        instruments for and in the name of Tenant, and Tenant hereby
        irrevocably appoints Landlord the agent and attorney-in-fact of Tenant
        so to do. The lien and security interest hereof will automatically
        attach, without further act, to all after acquired personal property
        attached to and/or used in the operation of the Tenant's business in
        the Demised Premises or any part thereof.

ABANDONMENT

13.     If the Demised Premises are abandoned or vacated by Tenant, Landlord
        shall have the right, but not the obligation, to: (a) relet same for
        the remainder of the period covered hereby; and if the Basic Rental,
        Operating Expenses and Taxes are not received through such reletting at
        least equal to the Basic Rental, Operating Expenses and Taxes provided
        hereunder, Tenant shall pay and satisfy any deficiencies between the
        amount of Basic Rental, Operating Expenses and Taxes called for under
        this Lease and that received through reletting and all expenses
        incurred by any such reletting, including but not limited to, the cost
        of advertising, brokerage fees, renovating, altering and decorating for
        a new tenant, and/or (b) provide for the storage of any personal
        property remaining in the Demised Premises without liability of any
        kind or for the cost of storage or the return of the personal property
        to Tenant or take title to the abandoned personal property which title
        shall pass to Landlord under this lease as a Bill of Sale without
        additional payments or credit from Landlord to Tenant. Notwithstanding
        the foregoing, during the last ninety (90) days of the term of this
        Lease, if Tenant removes a substantial portion of Tenant's property or
        Tenant has been in physical absence for ten (10) days it shall
        constitute a vacation and Landlord may enter the Demised Premises for
        purposes of renovating, altering and decorating the Demised Premises
        for occupancy at the end of the term by a new tenant without in any way
        affecting Tenant's obligation to pay Basic Rental, Operating Expenses
        and Taxes and comply with all other terms and conditions of this Lease.
        Nothing herein shall be construed as in any way denying Landlord the
        right, in case of abandonment, vacation of the Demised Premises, or
        other breach of the contract by Tenant, to treat the same as an entire
        breach, and, at Landlord's option, immediately sue for the entire
        breach of this contract and any and all damages occasioned Landlord
        thereby.

HOLDING OVER

14.     In addition to performing all of Tenant's other obligations set forth in
        this Lease, Tenant shall pay to Landlord an amount equal to 200% of the
        monthly installment of Basic Rental and 200% of the monthly installment
        of Operating Expenses and Taxes payable by Tenant during the last month
        of the Lease Term on the 1st day of each month or a portion thereof for
        which Tenant shall retain possession of the Demised Premises or any part
        thereof after the expiration or termination of the Lease Term or of
        Tenant's right of possession, whether by lapse of time or otherwise, and
        also shall pay all costs incurred and damages sustained by Landlord,
        whether direct or consequential, on account of such holding over. The
        provisions of this paragraph shall not be deemed to limit or constitute
        a waiver of any rights or remedies of Landlord provided herein or at
        law. No holding over by Tenant after the terms of this Lease, either
        with or without the consent and acquiescence of Landlord, shall operate
        to extend this Lease for a longer period than one month; and holding
        over with the consent of Landlord in writing shall thereafter constitute
        this agreement a Lease from month to month. The foregoing provisions of
        this Article 14 are in addition to and do not affect Landlord's right of
        re-entry or any other rights of Landlord hereunder or as otherwise
        provided by law.

ATTORNEY'S FEES

15.     In the event Tenant defaults in the performance of any of the terms,
        covenants, agreements or conditions contained in this Lease, and
        Landlord places the enforcement of this Lease, or any part thereof, or
        the collection of any Basic Rental, Operating Expenses or Taxes due, or
        to become due hereunder or recovery of the possession of the Demised
        Premises in the hands of an attorney or files suit upon the same, Tenant
        agrees to pay Landlord reasonable attorneys' fees, and payment of the
        same shall be secured in like manner as is herein provided, as to all
        remedies which may be invoked by Landlord to secure payment of Basic
        Rental, Operating Expenses and Taxes.

DAMAGE OR DESTRUCTION

16.     If the Demised Premises or the Building shall be damaged by any cause or
        means whatsoever not caused or contributed to by the negligence or fault
        of Tenant, its employees, agents, invitees or visitors, and if insurance
        proceeds have been made available therefore, and if said damage can be
        repaired within a period of ninety (90) working days by using standard
        working methods and procedures, Landlord shall within a reasonable time
        after the occurrence of said damage, and to the extent of the insurance
        proceeds available therefore, enter and make repairs, and this Lease
        shall not be affected but shall continue in full force and effect.
        However, if said damage cannot be repaired within a period of ninety
        (90) working days by using standard working methods and procedures, then
        this Lease shall cease and terminate as of the date of such occurrence,
        and Tenant shall pay Basic Rental, Operating Expenses or Taxes hereunder
        to such date and immediately surrender the Demised Premises to Landlord,
        unless within a period of sixty (60) days from the date of such
        occurrence Landlord shall elect to keep this Lease in force and to
        restore the Demised Premises to substantially the condition as existed
        prior to the date of such occurrence by giving Tenant written notice of
        such election within said sixty (60) day period. If Landlord so elects
        to continue the Lease and restore the Demised Premises, Landlord shall
        within a reasonable time after the date of the notice of said election
        enter and make repairs, and this Lease shall not be affected, except
        that Basic Rental hereunder shall be reduced or abated while such
        repairs are being made for the period of time and in the proportion that
        the Demised Premises are untenantable. If, however, such damage is
        contributed to or results from the fault of Tenant, Tenant's employees,
        agents, invitees or visitors, and if Landlord does not have insurance
        covering such damage, such damage shall be repaired by and at the
        expense of Tenant under the control, direction and supervision of
        Landlord, and the Basic Rental, Operating Expenses and Taxes shall
        continue without abatement or reduction. The completion of the repairs
        of all such damages is subject to reasonable delays resulting from
        survey of such damage, obtaining plans and letting contracts for repair,
        adjustment or insurance loss, strikes, labor difficulties,
        unavailability of material, or other causes beyond the control of the
        party obligated to make such repairs. Notwithstanding anything to the
        contrary contained in this Article 16, Landlord shall not have any
        obligation whatsoever to repair, reconstruct or restore the Demised
        Premises on account of the damage resulting from any casualty covered
        under this Article 16 which occurs during the last twelve (12) months of
        the term of this Lease (or any extension thereof), nor shall Landlord be
        required to expend funds to repair, reconstruct or restore beyond the
        extent of insurance proceeds received by Landlord Landlord shall not be
        required to repair any injury or damage by any cause, or to make any
        repairs or replacement of any property insured in the Demised Premises
        by Tenant.

INSURANCE

17.     Tenant agrees during the term hereof to carry a broad form comprehensive
        policy of commercial general liability insurance covering the Demised
        Premises in an amount of not less than $2,000,000.00 combined single
        limit per occurrence, personal injury and property damage insurance
        with companies satisfactory to Landlord in the name of Tenant (with
        Landlord and, if requested by Landlord, any mortgagee, trust deed
        holder, ground lessors agent or secured party with a substantial
        interest in this Lease and/or the Building named as additional insureds
        in the policy or by endorsement). Tenant also agrees to pay the
        premiums therefore and to deliver copies of said policies and/or
        endorsements thereto to Landlord, and the failure of Tenant to either
        obtain said insurance or deliver copies of said policies or
        certificates thereof to Landlord shall permit Landlord to procure said
        insurance and pay the requisite premiums therefor, which premiums shall
        be repayable to Landlord with the next monthly rental payment. Each
        insurer under the policies required hereunder shall agree by
        endorsement on the policy issued by it or by independent instrument
        furnished to Landlord that will give Landlord no less than thirty (30)
        days written notice before the policy or policies in question shall be
        altered or cancelled. All such insurance policies shall be primary,
        noncontributing and shall contain cross-liability coverage or an
        endorsement. The amounts of such insurance required hereunder shall be
        subject to adjustment from time to time as requested by Landlord based
        upon Landlord's determination as to the amounts of such insurance
        generally required at such time for comparable tenants, premises and
        buildings in the general geographical location of the Building or as
        requested by any ground lessor or lender with an interest in the
        Building or property on which the Building is situated.

TRANSFER OF LANDLORD'S RIGHTS

18.     Landlord shall have the right to transfer and assign, in whole or in
        part, all and every feature of its rights and obligations hereunder and
        in the Building and property referred to herein.

DEFAULT CLAUSE

19.     In the event: (a) Tenant fails to comply with any term, provision,
        condition, or covenant of this Lease or any of the Rules and Regulations
        now or hereafter established for the government of the Building; (b)
        Tenant deserts or vacates the Demised Premises; (c) any petition is
        filed by or against Tenant under any section or chapter of the
        Bankruptcy Reform Act of 1978, as amended, or under any similar law or
        statute of the United States or of any state thereof; (d) Tenant becomes
        insolvent or makes a transfer in fraud of creditors; (e) Tenant makes an
        assignment for benefit of creditors; (f) a receiver is appointed for
        Tenant or any of the assets of Tenant; or (g) any representation or
        warranty made by Tenant is not accurate and correct, then in any of such
        events this Lease, at the sole discretion and election of Landlord,
        shall terminate and Landlord shall have the option to do any one or more
        of the following without any notice or demand, in addition to and not in
        limitation of any other remedy permitted by law or by this Lease:

        (1)  Take immediate possession of the Demised Premises, but if Tenant
             shall fail to vacate the Demised Premises, Landlord may,

                                          4
<PAGE>   6
        without notice and without prejudice to any other remedy Landlord may
        have, enter upon and take possession of the Demised Premises and expel
        or remove Tenant and its effects, by force if necessary, without being
        liable to prosecution or any claim for damages therefor, and Tenant
        agrees to indemnify Landlord for all loss, damage and expense including
        reasonable attorneys' fees which Landlord may suffer by reason of such
        termination.

    (2) Declare the entire amount of the Basic Rental, Operating Expenses and
        Taxes which would have become due and payable during the remainder of
        the term of this Lease to be due and payable immediately, in which 
        event, Tenant agrees to pay the same at once, together with all Basic
        Rental, Operating Expenses and Taxes theretofore due, to Landlord at
        the address specified herein or hereunder, provided, however, that
        such payments shall not constitute a penalty or forfeiture or
        liquidated damages, but shall merely constitute payment in advance
        of the Basic Rental, Operating Expenses and Taxes for the remainder of
        the said term. The acceptance of such payment by Landlord shall not
        constitute a waiver of any failure of Tenant thereafter occurring to
        comply with any term, provision, condition or covenant of this Lease.

    (3) Relet the Demised Premises and receive the rent therefor, and in such
        event, Tenant shall pay Landlord the cost of advertising, brokerage
        fees, renovating, repairing and altering of the Demised Premises for a
        new tenant or tenants and any deficiency that may arise by reason of
        such reletting, on demand, at the address of Landlord specified herein
        or hereunder, provided, however, the failure or refusal of Landlord to
        relet the Demised Premises shall not release or affect Tenant's
        liability for Basic Rental, Operating Expenses and Taxes or for damages
        and such Basic Rental, Operating Expenses and Taxes and damages shall
        be paid by Tenant on the dates specified herein.

    (4) Landlord may, as agent of Tenant, do whatever Tenant is obligated to do
        by the provisions of this Lease and may enter the Demised Premises, by
        force if necessary, without being liable to prosecution or any claim for
        damages therefor, in order to accomplish this purpose. Tenant agrees to
        reimburse Landlord immediately upon demand for any expenses which
        Landlord may incur in thus effecting compliance with this Lease on
        behalf of Tenant, and Tenant further agrees that Landlord shall not be
        liable for any damages resulting to Tenant from such action, whether
        caused by the negligence of Landlord or otherwise.

     Pursuit of any of the foregoing remedies shall not preclude pursuit of
     any of the other remedies herein provided or any other remedies provided
     by law.

CROSS DEFAULTS

20.  In the event Tenant, or Tenant's subsidiary or affiliate, shall have other
     leases for other premises in the Building, any default by Tenant or its
     subsidiary or affiliate under any lease shall be deemed to be a default
     under all other leases and Landlord shall be entitled to enforce all rights
     and remedies against all such leases as provided for a default herein.

BINDING EFFECT

21.  This Lease shall also inure to the benefit of the successors and assigns of
     Landlord, and, with the written consent of Landlord first had and obtained,
     but not otherwise, to the benefit of the heirs, executors and/or
     administrators, successors and assigns of Tenant.

REMEDIES

22.  No act or thing done by Landlord or its agents during the term hereof shall
     be deemed an acceptance of a surrender of the Demised Premises, and no
     agreement to accept a surrender of the Demised Premises shall be valid
     unless made in writing and signed by Landlord. The mention in this Lease of
     any particular remedy shall not preclude Landlord from any other remedy
     Landlord might have, either in law or in equity, nor shall the waiver of or
     redress for any violation of any covenant or condition in this Lease
     contained or any of the Rules and Regulations attached hereto or hereafter
     adopted by Landlord, prevent a subsequent act, which would have originally
     constituted a violation, from having all the force and effect of an
     original violation. The receipt by Landlord of Basic Rental, Operating
     Expenses and Taxes with knowledge of the breach of any covenant in this
     Lease contained shall not be deemed a waiver of such breach. The failure of
     Landlord to enforce any of the Rules and Regulations attached hereto, or
     hereafter adopted, against Tenant and/or any other tenant in the Building
     shall not be deemed a waiver. Waiver of said Rules or Regulations by
     Landlord shall be in writing and signed by Landlord. In case it should be
     necessary or proper for Landlord to bring any action under this Lease to
     consult or place said Lease or any amount payable by Tenant thereunder with
     an attorney concerning or for the enforcement of any of the Landlord's
     rights hereunder, then Tenant agrees in each and any such case to pay to
     Landlord reasonable attorneys' fees.

QUIET POSSESSION

23.  Landlord hereby covenants that Tenant, upon paying Basic Rental, Operating
     Expenses and Taxes as herein reserved, and performing all covenants and
     agreements herein contained on part of Tenant, shall and may peacefully and
     quietly have, hold and enjoy the Demised Premises.

IMPROVEMENTS

24.  If any improvements are made with respect to the Demised Premises at the
     Tenant's expense or under any agreement with the Tenant whereby the Tenant
     is given an allowance or rent reduction in exchange for Landlord's
     agreement to install or allow to be installed leasehold improvements such
     as by way of example but not limitation: wall coverings, floor coverings or
     carpet, paneling, doors and hardware, any and all of such improvements
     shall become the property of the Landlord and shall in no event be removed
     by the Tenant.

POSSESSION

25.  If for any reason the Demised Premises or any part thereof shall not be
     ready for occupancy by Tenant at the time of commencement of this Lease,
     this Lease shall not be affected thereby, nor shall Tenant have any claim
     against Landlord by reason thereof, but no Basic Rental, Operating Expenses
     or Taxes for the applicable portion of the Demised Premises shall be
     payable for the period during which the applicable portion of the Demised
     Premises shall not be ready for occupancy. All claims for damages arising
     out of any such delay are waived and released by Tenant. With respect to
     the foregoing, if delivery of possession of the entire Demised Premises
     shall be delayed beyond the date specified for the commencement of the
     Lease Term, it is understood and agreed that the commencement of the Lease
     Term shall be extended to the date that the Demised Premises are tendered
     to the Tenant. In the event of such delay in tendering the Demised Premises
     or any part thereof to the Tenant the Landlord shall not be liable to 
     Tenant for any damage whatsoever resulting from the delay in the delivery
     of possession of the Demised Premises. Notwithstanding the foregoing, it
     is understood that if and to the extent that Landlord is unable to
     deliver timely possession of the Demised Premises or any part thereof to
     Tenant due to delays by Tenant, then the Basic Rental, Operating Expenses
     and Taxes reserved shall commence to accrue on the date possession of the
     Premises would have been delivered to Tenant but for the delays of
     Tenant. If permission is given to Tenant to occupy the Demised Premises
     prior to the date of commencement of the term hereof, such occupancy shall
     be subject to all of the provisions of this Lease (including the payment
     of Basic Rental, Operating Expenses and Taxes), however, the Lease term
     shall be extended by the number of days of such early occupancy.

CONDITION OF PREMISES

26.  Tenant acknowledges that neither Landlord nor any agent of Landlord have
     made any representation or warranty with respect to the Demised Premises or
     the Building or with respect to the suitability of either for the conduct
     of Tenant's business or profession. The taking of possession of the Demised
     Premises by Tenant shall conclusively establish that the Demised Premises
     and the Building were at such time in satisfactory condition.

ESTOPPEL CERTIFICATE

27.  Tenant shall at any time and from time to time, upon not less than ten (10)
     days prior written notice from Landlord, execute, acknowledge and deliver
     to Landlord a statement in writing certifying that this Lease is unmodified
     and in full force and effect (or, if modified, stating the nature of such
     modification and certifying that this Lease, as so modified, is in full
     force and effect), the dates to which the Basic Rental, Operating Expenses
     and Taxes and other charges, if any, are paid in advance and the amount of
     Tenant's security deposit, if any, and acknowledging that there are not, to
     Tenant's knowledge, any uncured defaults, on the part of Landlord
     hereunder, and that there are no events or conditions then in existence
     which, with the passage of time or notice or both, would constitute a
     default on the part of Landlord hereunder, or specifying such defaults,
     events or conditions, if any are claimed, and such further matters
     regarding the Lease or the Demised Premises as Landlord may request. It is
     expressly understood and agreed that any such statement may be relied upon
     by any prospective purchaser or encumbrancer of all or any portion of the
     Building or Property on which the Building is situated. Tenant's failure to
     deliver such statement within such time shall, at the option of Landlord,
     constitute a default under this Lease and, in any event, shall be
     conclusive upon Tenant that this Lease is in full force and effect without
     modification except as may be represented by Landlord in any such
     certificate prepared by Landlord and delivered to Tenant for execution.

SIGNS

28.  Tenant will not place or suffer to be placed or maintained on any exterior
     door, wall or window of the Demised Premises any sign, awning or canopy, or
     advertising matter or other thing of any kind, and will not place or
     maintain any decoration, lettering or advertising matter on the glass of
     any window or door of the Demised Premises without first obtaining
     Landlord's prior written 


                                      5
                                                                  Revised 3/90
         
         
         
         
<PAGE>   7


     approval and consent in each instance. Tenant further agrees to maintain
     any such sign, awning, canopy, decoration, lettering, advertising matter or
     other thing as may be approved, in good condition at all times. 


PERSONAL PROPERTY TAXES

29.  With respect to Tenant's fixtures, furnishings, equipment and all other
     personal property located in the Demised Premises, Tenant shall pay prior
     to delinquency all taxes assessed against or levied thereon and when
     possible, shall cause same to be assessed and billed separately from the
     property of Landlord, but if same shall be assessed and taxed with the
     property of Landlord, Tenant shall pay to Landlord its share of such taxes
     within ten (10) days after Landlord's delivery to Tenant of a statement in
     writing setting forth the amount of such taxes applicable to Tenant's
     property. In addition Tenant shall pay promptly when due all taxes imposed
     upon Tenant's rents, gross receipts, charges and business operations. 


SUBORDINATION

30.  Tenant hereby subordinates this Lease and all rights of Tenant hereunder to
     any mortgage or mortgages, or vendor's lien, or similar instruments which
     now are or which may from time to time be placed upon the premises covered
     by this Lease, and such mortgage or mortgages or liens or other instruments
     shall be superior to and prior to this Lease. Tenant further covenants and
     agrees that if the mortgagee or other lien holder acquired the Demised
     Premises as a purchaser at any such foreclosure sale (any such mortgagee or
     other lien-holder or purchaser at the foreclosure sale being each
     hereinafter referred to as the "Purchaser at Foreclosure"), Tenant shall
     thereafter, but only at the option of the Purchaser at Foreclosure, as
     evidenced by the written notice of its election given to Tenant within a
     reasonable time thereafter, remain bound by novation or otherwise to the
     same effect as if a new and identical Lease between the Purchaser at
     Foreclosure, as Landlord, and Tenant, as tenant, had been entered into for
     the remainder of the term of the Lease in effect at the institution of the
     foreclosure proceedings. No Purchaser at Foreclosure shall be liable for
     any default by Landlord or any other matter which occurred prior to the
     date such successor succeeded to Landlord's interest in this Lease nor
     shall such Purchaser at Foreclosure be bound by or subject to any offsets
     or defenses which Tenant may have against Landlord. No Purchaser at
     Foreclosure shall be bound to recognize any prepayment by more than thirty
     (30) days of Basic Rental or Tenant's share of Operating Expenses and
     Taxes. Tenant agrees to execute any instrument or instruments which may be
     deemed necessary or desirable further to effect the subordination of this
     Lease to each such mortgage, lien or instrument or to confirm any election
     to continue the Lease in effect in the event of foreclosure, as above
     provided. Tenant hereby irrevocably appoints Landlord as its special
     attorney-in-fact to execute and deliver any document or documents provided
     for herein and in the name of Tenant. Such power, being coupled with an
     interest, is irrevocable. 


SEVERABILITY CLAUSE

31.  If any clause or provision of this Lease is illegal, invalid, or
     unenforceable under present or future laws effective during the term of
     this Lease, then and in that event, it is the intention of the parties
     hereto that the remainder of this Lease shall not be affected thereby, and
     it is also the intention of the parties to this Lease that in lieu of each
     clause or provision that is illegal, invalid or unenforceable, there be
     added as a part of this Lease, a clause or provision as similar in terms to
     such illegal, invalid or unenforceable clause or provision as may be
     possible and be legal, valid and enforceable. The caption of each paragraph
     hereof is added as a matter of convenience only and shall be considered to
     be of no effect in the construction of any provision or provisions of this
     Lease. 


SECURITY DEPOSIT

32.  Upon the occurrence of any event of default by Tenant, Landlord may, from
     time to time, without prejudice to any other remedy use the Security
     Deposit paid to Landlord by Tenant as herein provided to the extent
     necessary to make good any arrears of Basic Rental, Operating Expenses
     Taxes and any other damage, injury, expense or liability caused to Landlord
     by such event of default. If any portion of said deposit is so used or
     applied, Tenant shall, within five (5) days after written demand therefor,
     deposit cash with Landlord in an amount sufficient to restore the security
     deposit to its original amount. Tenant shall not be entitled to interest on
     the security deposit. Tenant shall not grant anyone a security interest of
     any kind in such security deposit and no such security agreement shall be
     binding on Landlord. If Tenant shall fully and faithfully perform every
     provision of this Lease to be performed by it, the security deposit, or any
     balance thereof remaining, shall be returned to Tenant at the expiration of
     the Lease term and upon Tenant's vacation of the Premises. Such Security
     Deposit shall not be considered an advance payment of rental or a measure
     of Landlord's damages in case of default by Tenant. 

     In the event the Landlord should have good cause to doubt the full and
     faithful performance of every provision of this lease by the Tenant, the
     Landlord shall have the right to demand that the Tenant post an additional
     Security Deposit in an amount equal to the current monthly amount of Basic
     Rental, Operating Expenses and Taxes. Upon the showing by the Tenant that
     this full and faithful performance is no longer in doubt, the additional
     Security Deposit shall be returned to the Tenant. 


WAIVER OF SUBROGATION

33.  Each of Landlord and Tenant hereby waives any and every claim for recovery
     from the other for any and all loss or damage to the Building or Demised
     Premises or to the contents thereof, whether such loss or damage is due to
     the negligence of Landlord or Tenant or its respective agents or employees,
     to the extent that the amount of such loss or damage is recovered under its
     policies of insurance; provided,however, that the foregoing waiver shall
     not be operative in any case where the effect thereof is to invalidate any
     insurance coverage of the waiving party or increase the cost of such
     insurance coverage; provided further, however, that Landlord and Tenant
     each agree to give written notice of the terms of this mutual waiver to
     each insurance company which has issued, or in the future may issue,
     policies of physical damage to it, and to have said insurance policies
     properly endorsed, if necessary, to prevent the invalidation of said
     insurance coverage by reason of said waiver. 


ADJUSTMENT OF RENTAL

34.  (a)  Operating Expenses:

          (1)  The term "Operating Expenses" shall mean all costs of management,
               operating and maintenance of the land, the Building and other
               improvements thereon and appurtenances thereto of which the
               Demised Premises are a part, all accrued and based on a calendar
               year period, including by way of illustration but not limitation,
               utilities, insurance premiums, management fees, janitorial and
               cleaning services, compliance with laws, ordinances, rules and
               regulations, licenses, permits and inspection fees, heating and
               cooling, maintenance and repairs, general administration costs
               and expenses, labor and supplies, capital expenditures which are
               intended to result in labor or cost saving device or operation
               and capital expenditures required by any governmental
               ordinance, law, rule or regulation in which case the capital
               expenditures may be amortized as reasonably determined by
               Landlord with interest thereon and included on an annual basis in
               the Operating Expenses, whether such Operating Expenses, or any
               portion thereof, are paid by the Landlord, or paid directly by
               the Tenant, excluding, however, depreciation; principal and
               interest payments on mortgage loans; costs of repairs,
               alterations or replacements caused by casualty losses to the
               extent customarily insured against by owners of office buildings
               of similar size, age, and construction in the area; cost of
               tenant improvements and commissions paid for leasing. 

          (2)  It is agreed that the Basic Rental provided for herein includes
               the Tenant's Prorata Share of Operating Expenses. If the amount
               of such Operating Expenses for the entire Building exceeds actual
               1995 Operating Expenses, in any calendar year, Tenant shall pay
               its Prorata Share of the excess in the manner hereinafter set
               forth. It is further agreed that if the Actual Operating Expenses
               for the entire Building for any calendar year exceeds the greater
               of the (i) estimated Annual Operating Expenses or (ii) the Actual
               Operating Expenses for the entire Building the Tenant shall pay
               the Landlord without reduction or setoff, within ten (10) days of
               billing, as additional rental the Tenant's share of such excess. 

          (3)  If the amount of Actual Annual Operating Expenses for the entire
               Building for the immediately preceding year is less than the
               estimated Annual Operating Expenses for such year, Landlord shall
               credit the Tenant, Tenant's share of such amount and shall
               reimburse Tenant by deducting, monthly, from its estimated
               payments of Operating Expenses for the current year, one-twelfth
               (1/12) of such share. 

          (4)  It is further agreed and understood that approximately January
               1st of each calendar year or as soon thereafter as the
               information can be obtained, Landlord shall estimate the Annual
               Operating Expenses for the current calendar year. The Landlord
               shall notify Tenant of such calculations and (i) effective each
               January 1st, during the lease term and on the first (1st) day of
               each of the succeeding eleven (11) months of each calendar year,
               Tenant shall pay the Landlord one-twelfth (1/12) of its share of
               the estimated Annual Operating Expenses for the current year. See
               Lease Rider 62 

     (b)  Taxes:

          It is agreed that the Basic Rental provided for herein includes the
          Tenant's Prorata Share of all real property taxes, other similar
          charges on real property or improvements, personal property taxes or
          any other tax, assessment, or water and sewer charge and all costs and
          fees incurred in connection therewith ("Taxes"), which may be levied
          or assessed by any lawful authority against the land and improvements
          or the Building. If the amount of such taxes, assessments, costs, fees
          and 

                                                                    Revised 3/90
        
        
        
                                       6
                                       
<PAGE>   8
     (c)  Charges exceeds $ _______ in any calendar year, Tenant shall pay its
          Prorata Share of the excess in the same manner as provided above for
          payment of Operating Expenses.  Operating Expenses and Taxes shall at
          all times be computed separately.

     (d)  If the average occupancy in any calendar year is less than ninety
          percent (90%), then the Operating Expenses for such year shall be
          adjusted to reflect what the Operating Expenses would have been at an
          average occupancy of ninety-five percent (95%).

     (e)  It is further agreed that the provisions of Article 34 shall survive
          the termination of this Lease and be applicable to such portion of the
          calendar year as this Lease was in effect.

     (f)  In no event shall any provision of this Article 34 result in any
          reduction in the Basic Rental.

     (g)  Delay in computing any item of Operating Expenses or Taxes shall
          neither be deemed a default by Landlord or a waiver of the right to
          collect the Item of Operating Expenses or Taxes in question.
          Notwithstanding anything seemingly to the contrary in this Lease,
          Tenant shall make monthly payments on account of each Item of
          Operating Expenses and Taxes, the amount of which is to be estimated
          by Landlord, based on the amount that Landlord's most recent estimate
          thereof exceeds the amount of Operating Expenses and Taxes included in
          Basic Rental, until Landlord notifies Tenant of a revision to such
          estimate.

     (h)  Tenant acknowledges that the amounts of Operating Expenses and Taxes
          included in the Basic Rental in Section 34 hereof are amounts agreed
          upon by Landlord and Tenant and do not purport to be estimates of the
          Operating Expenses and Taxes for the year in which the Lease Term
          commences or for any other year.


NET WORTH

35.  Tenant shall maintain at all times a net worth in excess of that at the
     signing of this Lease. If at any time Tenant's net worth should not exceed
     that amount, Tenant shall notify Landlord of this fact in writing.


DEFAULTS BY TENANT ON THIRD PARTY AGREEMENTS

36.  Tenant shall not default on any of its covenants under any loan agreements
     with any lending, mortgage or financial institution. Nor shall Tenant
     default on any loan or financial agreement with any third party wherein
     there is an outstanding balance owed by Tenant. Tenant immediately shall
     advise Landlord in writing if any such default by Tenant should occur.


SALE OF ASSETS

37.  Tenant shall not transfer any portion of his assets outside the ordinary 
     course of his business so that the effect causes the Tenant to default 
     under paragraph 36 of this lease.


INTEREST ON PAST DUE OBLIGATIONS

38.  All payments becoming due under this Lease and remaining unpaid when due
     shall bear interest until paid at a rate per annum (the "Interest Rate")
     equal to 18%. Tenant recognizes that late payment of Basic Rental or any
     other sum due hereunder will result in administrative expenses to Landlord,
     the extent of which additional expenses are extremely difficult and
     economically impractical to ascertain and Tenant hereby agrees that the
     amounts discussed herein are reasonable. Tenant therefore agrees that when
     Basic Rental, Operating Expenses, Taxes or any other sum is due and payable
     from Tenant to Landlord pursuant to the terms of this Lease, and such
     amount remains unpaid thirty (30) days after such amount is due, the amount
     of such unpaid Basic Rental, Operating Expenses, Taxes or other sum shall
     be increased by a late charge to be paid to Landlord by Tenant equal to the
     greater of (a) $100.00 or (b) 10% of the unpaid Basic Rental or other sum.

     The provisions of this Paragraph shall in no way relieve Tenant of the
     obligation to pay Basic Rental, Operating Expenses, Taxes or other payments
     on or before the date on which they are due, nor shall the collection by
     Landlord of any amount under this paragraph impair (a) the ability of
     Landlord to collect the amount charged under this paragraph or (b)
     Landlord's Remedies set forth in Section 19 of this Lease.


RELOCATION

39.  (a)  At any time hereafter, Landlord shall have the right to substitute for
          the Demised Premises then being leased or to be leased hereunder (the
          "Existing Premises") other premises within the Building herein
          referred to as the "New Premises" provided that the New Premises shall
          be of at least substantially the same size and shall either have
          substantially the same perimeter configuration or a perimeter
          configuration substantially as usable for the purposes for which the
          Existing Premises were being used by Tenant or, if possession of the
          Existing Premises had not yet been received by Tenant, then for the
          purposes for which the Existing Premises were to be used by Tenant.

     (b)  If Tenant shall not have received possession of the Existing Premises,
          then, as of the date Landlord gives notice of a substitution, such
          substitution shall be effective, the New Premises shall be the Demised
          Premises hereunder and the Existing Premises shall cease to be the
          Demised Premises hereunder.

     (c)  The provisions of this subparagraph (c) shall apply if Tenant shall
          have already received possession of the Existing Premises as of the
          date Landlord gives notice of substitution. Tenant shall vacate and
          surrender the Existing Premises not later than the later of the 30th
          day after the date that Landlord shall notify Tenant of Landlord's
          intent to make the substitution in question or the 15th day after
          Landlord shall have substantially completed the work to be done by
          Landlord in the New Premises pursuant to this subparagraph (c). As of
          the sooner of such 15th day or the date of such surrender and
          vacation, the New Premises shall be the Demised Premises leased under
          this Lease and the Existing Premises shall cease to be the Demised
          Premises leased under this Lease. Landlord shall (A) pay the actual
          and reasonable out-of-pocket expenses of Tenant's moving of its
          property from the Existing Premises to the New Premises, and (B)
          shall improve the New Premises so that they are substantially similar
          to the Existing Premises and promptly reimburse Tenant for its actual
          and reasonable out-of-pocket costs in connection with the relocation
          of any telephone or other communications equipment from the Existing
          Premises to the New Premises. However, instead of only paying the
          expenses of Tenant's moving of its property, Landlord may elect to
          either move Tenant's property or provide personnel to do so under
          Tenant's direction, in which event such move may not be made except
          during evenings, weekends or holidays, so as to incur the least
          inconvenience to Tenant. 

     (d)  Tenant shall not be entitled to any compensation for any inconvenience
          or interference with Tenant's business nor to any abatement or
          reduction in Basic Rental, nor shall Tenant's obligations under this
          Lease be otherwise affected, as a result of the substitution, except
          as otherwise provided in this Section 39. 

          Tenant agrees to cooperate with Landlord so as to facilitate the
          prompt completion by Landlord of its obligations under this
          subparagraph. Without limiting the generality of the preceding
          sentence, Tenant agrees to promptly provide to Landlord such
          approvals, instructions, plans, specifications or other information as
          may be reasonable requested by Landlord. 


INABILITY TO PERFORM

40.  This Lease and the obligations of Tenant hereunder shall not be affected or
     impaired because Landlord is unable to fulfill any of its obligations
     hereunder or is delayed in doing so, if such inability or delay is caused
     by reason of strike or other labor troubles, or act of God, or any other
     cause beyond the control of Landlord. 


INCORPORATION OF PRIOR AGREEMENTS; AMENDMENTS

41.  This Lease contains all of the agreements of the parties hereto with 
     respect to any matter covered or mentioned in this Lease, and no prior
     agreement or understanding pertaining to any such matter shall be
     effective for any purpose. No provision of this Lease may be amended or
     added to except by an agreement in writing signed by the parties hereto or
     their respective successors in interest. Any written addenda to this
     Lease, when signed or initiated by the contracting parties shall be deemed
     a part of this Lease to the same full extent as if incorporated herein. 


GENDER

42.  Throughout this Lease the masculine gender shall be deemed to include the
     feminine and the neuter and the singular, the plural and vice versa. 


ACCORD AND SATISFACTION

43.  No payment by Tenant or receipt by Landlord of a lesser amount than that
     stipulated herein for Basic Rental, Operating Expenses, Taxes or any other
     charge shall be deemed to be other than on account of the earliest
     stipulated Basic Rental, Operating Expenses, Taxes or other charge then
     due, nor shall any endorsement or statement on a check or letter
     accompanying any check or payment be deemed an accord and satisfaction and
     Landlord may accept such check or payment without prejudice to Landlord's
     rights to 

        
        
        
        
                                                                    Revised 3/90

                                       7
<PAGE>   9
     recover the balance of such Basic Rental, Operating Expenses, Taxes or
     other charges or pursue any other remedy in this Lease, at law or in
     equity.

TIME OF ESSENCE

44.  Time is of the essence with respect to the performance of every provision
     of this Lease in which time of performance is a factor. 

BROKERS

45.  Tenant warrants that it has had no dealings with any real estate broker or
     agent in connection with the negotiation of this Lease, excepting only none
     ("Broker") and that Tenant knows of no other real estate broker or agent
     who is or might be entitled to a commission in connection with this Lease.
     Tenant agrees to indemnify, defend and hold Landlord harmless from and
     against all claims made by any broker or finder other than the above-named
     broker for a commission in connection with this Lease, provided that
     Landlord has not retained such broker. 

LEASE EFFECTIVE UPON EXECUTION

46.  Delivery of this Lease, duly executed by Tenant, constitutes an offer to
     lease the Demised Premises as herein set forth, and under no circumstances
     shall such delivery be deemed to create an option or reservation to lease
     the Demised Premises for the benefit of Tenant. This Lease shall only
     become effective and binding upon execution hereof by Landlord and delivery
     of a signed copy to Tenant.

NOTICES

47.  Any notice required or permitted to be given hereunder by one party to the
     other shall be deemed to be given when deposited in the United States Mail,
     with sufficient postage prepaid, or overnight courier addressed to the
     respective party to whom notice is intended to be given at the following
     address of such party: 

If to Landlord:

Symphony Woods Limited Partnership
c/o Insignia Commercial Group, Inc.
5950 Symphony Woods Road
Columbia, MD 21044

with copies
In the case of Landlord to:
4849 Golf Road
Skokie, IL 60077
Attn: Legal Department


If to Tenant:

Credit Management Solutions, Inc.
5950 Symphony Woods Road, Suite 301
Columbia, MD 21044

with copies
In the case of Tenant to:


SURRENDER OF POSSESSION

48.  Upon the expiration of the Lease Term or upon the termination of Tenant's
     right of possession, whether by lapse of time or at the option of Landlord
     as herein provided, Tenant shall forthwith surrender the Demised Premises
     to Landlord in good order, repair and condition, ordinary wear excepted.
     Prior to the expiration or termination of the Lease Term or of Tenant's
     right of possession of the Demised Premises, Tenant shall remove its office
     furniture, trade fixtures, office equipment, telephone and computer systems
     (and all wiring related thereto) and all other items of Tenant's property
     (including, without limitation, any alterations made or installed after the
     commencement of the Lease Term other than the alterations approved pursuant
     to Section 4 hereof) from the Demised Premises and shall surrender the
     Demised Premises to Landlord in broom-clean condition. In addition,
     Landlord may require removal of extraordinary improvements that were
     installed by Landlord or Tenant prior to the commencement of the Lease
     Term. Extraordinary improvements include, but shall not be limited to,
     raised floors or safes. Tenant shall pay to Landlord upon demand the cost
     of repairing any damage to the Demised Premises and to the Building caused
     by any such removal. 

PROHIBITION AGAINST RECORDING

49.  Neither this Lease, nor any memorandum, affidavit or other writing with
     respect thereto, shall be recorded by Tenant or by anyone acting through,
     under or on behalf of Tenant, and the recording thereof in violation of
     this provision shall make this Lease null and void at Landlord's election. 

ONLY LANDLORD/TENANT RELATIONSHIP

50.  Nothing contained in this Lease shall be deemed or construed by the parties
     hereto or by any third party to create the relationship of principal and
     agent, partnership, joint venturer or any association between Landlord and
     Tenant, it being expressly understood and agreed that neither the method of
     computation of Basic Rental nor any act of the parties hereto shall be
     deemed to create any relationship between Landlord and Tenant other than
     the relationship of landlord and tenant. 

GOVERNING

51.  Interpretation of this Lease shall be governed by the internal laws of the
     state where the Building is located. 
 
AUTHORIZED SIGNATORY

52.  If Tenant is a corporation or partnership, each signatory of Tenant
     personally represents and warrants that he is a duly authorized signatory
     for and on behalf of the Tenant, and agrees that if the representation and
     warranty contained in this paragraph is false, each signatory shall be
     personally liable under this Lease. 

FINANCIAL INFORMATION

53.  Tenant represents and warrants that all financial information heretofore
     and hereafter delivered to Landlord is true and correct and that no
     material misstatements, misrepresentations or omissions exist therein. 

LIMITATION ON LANDLORD'S LIABILITY

54.  It is expressly understood and agreed by Tenant that none of Landlord's
     covenants, or undertakings or agreements are made or intended as personal
     covenants, undertakings or agreements by Landlord or the partners in
     Landlord, and any liability of Landlord or the partners in Landlord for
     damages or breach or nonperformance by Landlord or otherwise arising under
     or in connection with this Lease or the relationship of Landlord and Tenant
     hereunder, shall be collectible only out of Landlord's interest in the
     Building and the land upon which the Building is located (or if Landlord is
     the beneficiary of a land trust, Landlord's right, title and interest in
     such land trust), in each case as the same may then be encumbered, and no
     personal liability is assumed by, nor at any time may be asserted against,
     Landlord or the partners in Landlord or any of its or their officers,
     agents, employees, legal representatives, successors or assigns, all such
     liability, if any, being expressly waived and released by Tenant. 

IN WITNESS WHEREOF this lease is entered into by the parties hereto on the date
and year first set forth above.

LANDLORD: 
Symphony Woods Limited Partnership
an Illinois limited partnership
By: Symphony Woods Partners, Inc.
    an Illinois corporation
    its general partner
By: /s/ Daniel Duhig
Title: Dan Duhig, an Authorized Agent

ATTEST: /s/ Jerry M. Ogle
Title: Jerry M. Ogle
       Vice President and Secretary

TENANT: Credit Management Solutions, Inc.
By: /s/ James DeFrancesco
Title: Jim DeFrancesco, President

ATTEST: _____________________________________
Title: ______________________________________


                                                                Revised 3/90

                                       8
<PAGE>   10
                           ACKNOWLEDGMENT - LANDLORD

STATE OF ILLINOIS)
                 )  SS
COUNTY OF    COOK)

     I, Elizabeth Kamajian, a Notary Public in and for said County, in the State
aforesaid, do hereby certify that Dan Duhig, personally known to me to be the
Authorized Agent (Title), of Symphony Woods Partners, Inc., an Illinois
corporation, and Jerry M. Ogle, personally known to me to be the Vice President
Secretary of said corporation and personally known to me to be the same persons
whose names are subscribed to the foregoing instrument, appeared before me this
day in person and severally acknowledged that they signed and delivered the said
instrument as their free and voluntary act and as the free and voluntary act and
deed of said corporation, for the uses and purposes therein set forth.

     GIVEN under my hand and Notarial Seal this 10th day of February, 1995.

                                         /s/ Elizabeth Kamajian
                                --------------------------------------------
                                                Notary Public
My Commission Expires:
                        OFFICIAL SEAL
                     ELIZABETH KAMAJIAN
              NOTARY PUBLIC STATE OF ILLINOIS
              MY COMMISSION EXP. JAN. 24, 1996

- -------------------------------------------------------------------------------
                     ACKNOWLEDGMENT - TENANT (CORPORATION)

STATE OF MARYLAND)
                 )  SS
COUNTY OF  HOWARD)

     I, Michael Reuter, a Notary Public in and for said County, in the State
aforesaid, do hereby certify that James DeFrancesco, personally known to me to
be the President of Credit Management Solutions, Inc., a(n) Maryland
corporation, and _______________________________________, personally known to me
to be the __________________ Secretary of said corporation and personally known
to me to be the same persons whose names are subscribed to the foregoing
instrument, appeared before me this day in person and severally acknowledged
that they signed and delivered the said instrument as their free and voluntary
act and as the free and voluntary act and deed of said corporation, for the uses
and purposes therein set forth.

     GIVEN under my hand and Notarial Seal this 3rd day of February, 1995.
        
                                         /s/ Michael J. Reuter
                                --------------------------------------------
                                                Notary Public
My Commission Expires:

                        11/21/98


- -------------------------------------------------------------------------------
                     ACKNOWLEDGMENT - TENANT (INDIVIDUAL)

STATE OF        )
                )  SS
COUNTY OF       )

     I, _____________________________________, a Notary Public in and for said
County, in the State aforesaid, do hereby certify that
________________________________________, appeared before me this day in person
and acknowledged that (he) (they) signed and delivered the said instrument as
(his/her) (their) free and voluntary act for the uses and purposes therein set
forth.

     GIVEN under my hand and Notarial Seal this _______ day of _____________,
19__.

                                --------------------------------------------
                                                Notary Public
My Commission Expires:



                                       9
<PAGE>   11

                               [THIRD FLOOR PLAN]


        Floor plan of entire floor on which Demised Premises is located
                                      and
                Detailed Interior floor plan of Demised Premises



                                                Revised 3/90



                                       10
<PAGE>   12
                                  EXHIBIT "B"

                     BUILDING RULES AND AGREED REGULATIONS


 1.  Tenant agrees to make a deposit, in an amount fixed by Landlord from time
     to time, for each key or security access card issued by Landlord to Tenant
     for its offices, and upon termination of this Lease, to return all keys to
     Landlord. Tenant shall not make duplicate copies of such keys and in the
     event of the Tenant's loss of a key, Tenant shall pay to Landlord the cost
     of replacing same or of changing the lock or locks opened by such lost key
     if Landlord shall deem it necessary to make such a change.

 2.  Directories will be placed by Landlord in inconspicuous places in the
     Building at the sole discretion of Landlord. No other directories shall be
     permitted, unless previously consented to by Landlord in writing.

 3.  Tenants will refer all contractors, contractor's representatives and
     installation technicians, rendering any service to Tenant, to Landlord for
     Landlord's supervision, approval, and control before performance of any
     contractual service. This provision shall apply to all work performed in
     the Building including installations of telephones, telegraph equipment,
     electrical devices and attachments, and installations of any nature
     affecting floors, walls, woodwork, trim, windows, ceilings, equipment or
     any other physical portion of the Building.

 4.  Movement in or out of the Building of furniture or office equipment, or
     dispatch or receipt by Tenant of any merchandise or materials which require
     use of elevators or stairways, or movement through Building entrances or
     lobby shall be restricted to hours designated by Landlord. All such
     movement shall be under supervision of Landlord and in the manner agreed
     between Tenant and Landlord by prearrangement before performance. Such
     prearrangement initiated by Tenant will include determination by Landlord
     and subject to its decision and control, as to the time, method, and
     routing of movement and as to limitations imposed for safety or other
     concerns which may prohibit any article, equipment or any other item from
     being brought into the Building. Tenant is to assume all risk as to damage
     to articles moved and injury to persons or the public engaged or not
     engaged in such movement, including equipment, property, and personnel of
     Landlord if damaged or injured as a result of acts in connection with
     carrying out this service for Tenant, from time of entering property to
     completion of work, and Landlord shall not be liable for acts of any person
     engaged in, or any damage or loss to any of said property or persons
     resulting from any act in connection with such service performed for
     Tenant.

 5.  No signs, advertisements or notices shall be painted or affixed on or to
      any windows or doors, or other parts of the Building, except of color,
      size and style and in such places, as shall be first approved in writing
      by Landlord. No nails, hooks or screws shall be driven or inserted in any
      part of the Building, except by the Building maintenance personnel, nor
      shall any part be defaced by Tenant. All signs will be contracted for by
      Landlord at the rate fixed by Landlord from time to time, and Tenant will
      be billed and pay for such service accordingly.

 6.  Canvassing, soliciting, peddling or begging in or around the Building are
     prohibited and Tenant shall report such activities to Landlord and
     cooperate to prevent such conduct.

 7.  Tenant shall not place, install or operate in the Demised Premises or in
     any part of the Building, any engine or machinery, or maintain, use or keep
     any inflammable, explosive, or hazardous material without the express
     written consent of Landlord.

 8.  Landlord will not be responsible for lost or stolen personal property, 
     equipment, money, or jewelry from Tenant's area or public rooms regardless
     of whether such loss occurs when the area is locked against entry or not.

 9.  No birds or animals shall be brought into or kept in or about Building.

10.  Employees of Landlord shall not receive or carry messages for or to Tenant
     or any other person, nor contract with or render free or paid services to
     Tenant's agents, employees, or invitees.

11.  Landlord shall have the right, from time to time, to designate smoking and
     non-smoking areas in, around or throughout the Building and shall further
     be permitted to prohibit or limit such activity in order to fully comply
     with any applicable governmental ordinance, law or regulation.

12.  The entries, passages, doors, elevators, elevator doors, hallways or
     stairways shall not be blocked or obstructed; no rubbish, litter, trash, or
     material of any nature shall be placed, emptied or thrown into these areas;
     and such areas shall not be used at any time except for ingress or egress
     by Tenant, Tenant's agents, employees, invitees or visitors to or from the
     Demised Premises. 

13.  Plumbing fixtures and appliances shall be used only for purposes for which
     constructed, and no sweepings, rubbish, rags or other unsuitable material
     shall be thrown or placed therein. Damage resulting to any such fixtures or
     appliances from misuse by Tenant shall be repaired and replaced at Tenant's
     sole cost and expense, and Landlord shall not in any case be responsible
     therefor.

14.  Tenant shall not do, or permit anything to be done in or about the
     Building, or bring or keep anything therein, that will in any way increase
     the rate of fire or other insurance on the Building, or on property kept
     therein, or obstruct or interfere with the rights of, or otherwise injure
     or annoy, other tenants, or do anything in conflict with the valid
     pertinent laws, rules or regulations of any governmental authority.

15.  The Landlord desires to maintain the highest standards of environmental
     comfort and convenience for the tenantry. It will be appreciated if any
     undesirable conditions or lacks of courtesy or attention are reported
     directly to the management.

16.  The work of the janitor or cleaning personnel shall not be hindered by
     Tenant after 5:30 p.m. and such work may be done at any time when the
     offices are vacant; the windows, doors, and fixtures may be cleaned at any
     time. Tenant shall provide adequate waste and rubbish receptacles,
     cabinets, book cases, map cases, etc., necessary to prevent unreasonable
     hardship to Landlord in discharging its obligation regarding cleaning
     service.

17.  Landlord shall have the right to determine and prescribe the weight and
     proper position of any unusually heavy equipment including sales, file
     systems, etc., that are to be placed in the Building, and only those which
     in the opinion of Landlord might not with reasonable probability do damage
     to the floors, structure and/or freight elevator, may be moved into said
     Building. Any damage occasioned in connection with the moving or installing
     of such aforementioned articles in said Building or the existence of same
     in said Building shall be paid for by Tenant, unless otherwise covered by
     insurance.

18.  Landlord shall have the right to prohibit the use of the name of the
     Building or any other publicity by Tenant, which, in Landlord's opinion,
     tends to impair the reputation of the Building or its desirability for the
     executive offices of Landlord or of other tenants, and, upon written notice
     from Landlord, Tenant will refrain from or discontinue such publicity.

19.  The Demised Premises shall not be used for lodging, sleeping, or cooking or
     for any immoral or illegal purpose or for any purpose that will damage the
     Demised Premises or the Building or the reputation thereof, or for any
     purpose other than that specified in the lease covering the premises.

<PAGE>   13


                                  LEASE RIDER

RIDER ATTACHED TO AND MADE A PART OF THE LEASE AGREEMENT (the "Lease") DATED
February __, 1995, BY AND BETWEEN SYMPHONY WOODS LIMITED PARTNERSHIP
(hereinafter referred to as "Landlord") AND CREDIT MANAGEMENT SOLUTIONS, INC.
(hereinafter referred to as "Tenant") CONCERNING THE PREMISES KNOWN AS Suite
301/305 IN THE Symphony Woods Office Center Building.  In the event of any
conflict between the terms and conditions of the Lease and the terms and
conditions of this Rider, the terms and conditions contained in this Rider
shall control.

55.     Expansion of Demised Premises:

        Commencing as of the earlier to occur of (i) April 1, 1995 and (ii) the
        date the Expansion Space (as hereinafter defined) is ready for Tenant's
        occupancy (the "Expansion Space Commencement Date"), the Demised
        Premises shall be expanded from 8,075 rentable square feet to include
        an additional 605 rentable square feet of space (the "Expansion Space")
        as more fully described on the attached Exhibit C resulting in a total
        of 8,680 rentable square feet. The Term for the Expansion Space shall be
        coterminous with the Term of the Lease.  Tenant shall accept the
        Expansion Space in its then "As Is" condition.

        Commencing as of the Expansion Space Commencement Date, Paragraph (i) of
        the Definitions and Basic Provisions Section of the Lease shall be
        amended to increase the Prorata Share of Tenant to 9.33% to reflect the
        increase in the number of rentable square feet in the Demised Premises
        as a result of the addition of the Expansion Space.

        Prior to Tenant's occupancy of the Expansion Space, Tenant shall
        increase its security deposit to $11,935.00.

        If for any reason the Expansion Space shall not be ready for occupancy
        by Tenant by April 1, 1995, this Lease shall not be affected thereby,
        nor shall Tenant have any claim against Landlord by reason thereof, but
        no Basic Rental, Operating Expenses or Taxes due for the Expansion Space
        shall be payable for the period during which the Expansion Space shall
        not be ready for occupancy. All claims for damages arising out of any
        such delay are waived and released by Tenant.  In the event of such
        delay in tendering the Expansion Space to the Tenant the Landlord shall
        not be liable to Tenant for any damage whatsoever resulting from the
        delay in the delivery of possession of the Expansion Space.
        Notwithstanding the foregoing, it is understood that if and to the
        extent that Landlord is unable to deliver timely possession of the
        Expansion Space to Tenant due to delays by Tenant, then the Basic
        Rental, Operating Expenses and Taxes reserved for the Expansion Space
        shall commence to accrue on the date possession of the Expansion Space
        would have been delivered to Tenant but for the delays of Tenant.

56.     BASIC RENTAL:

        Tenant shall pay to Landlord as Basic Rental for the Expansion Space,
        the total sum of $37,459.63.  Such amount shall be payable by Tenant
        commencing on the Expansion Space Commencement Date and continuing
        thereafter on the first day of each calendar month during the Term of
        the Lease at the office of the Landlord in monthly installments in
        advance as follows:

        The total monthly Basic Rental payable for the Expansion Space for the
        period from the Expansion Space Commencement Date through December 31,
        1996 shall be $831.88 per month ($16.50 per rentable square foot) so
        that the total monthly Basic Rental payable during such period for the
        entire Demised Premises (including the Expansion Space) shall be
        $11,935.01 per month.




                                       1
<PAGE>   14
     The total monthly Basic Rental payable for the Expansion Space for the
     period January 1, 1997 through December 31, 1997 shall be $857.08 per month
     ($17.00 per rentable square foot) so that the total monthly Basic Rental
     payable during such period for the entire Demised Premises (including the
     Expansion Space) shall be $12,296.66 per month.

     The total monthly Basic Rental payable for the Expansion Space for the
     period January 1, 1998 through November 30, 1998 shall be $882.29 per month
     ($17.50 per rentable square foot) so that the total monthly Basic Rental
     payable during such period for the entire Demised Premises (including the
     Expansion Space) shall be $12,658.33 per month.

     Should the term for the Expansion Space commence upon a day other than the
     first day of the calendar month, Tenant shall pay the monthly installment
     of Basic Rental prorated on a per diem basis with respect to that
     fractional calendar month. All rental payments thereafter will be for a
     full calendar month and will be in the amount as specified above.

57.  Improvements to Premises:

     Landlord agrees to contribute Six Dollars and Fifty Cents ($6.50) per
     rentable square foot of the initial Demised Premises, and Six Dollars and
     Fifty Cents ($6.50) per rentable square foot of the Expansion Space (the
     "Tenant Allowance") towards the cost of constructing certain tenant
     improvements (the "Tenant Improvements") for the initial Demised Premises
     and the Expansion Space in accordance with the space plans (the "Plans") to
     be approved by both Landlord and Tenant and attached hereto as Exhibit D.
     Of such Tenant Allowance, $.65 per rentable square foot shall be applied
     for costs incurred for space planning, and $.35 per rentable square foot
     shall be applied for costs incurred for construction drawings prepared by
     Landlord's architect. It is understood and agreed that Landlord's
     contractors shall perform the work in connection with the Tenant
     Improvements except that Tenant shall use its own contractors to perform
     certain tenant improvement work to the Tenant's proposed computer room
     provided that Landlord has first approved in writing the contractors to be
     used by Tenant and the work to be performed by such contractors. The Tenant
     Improvements to be constructed by Landlord pursuant to the Plans is
     hereinafter referred to as the "Landlord's Work". If the Landlord's cost to
     construct the Landlord's Work pursuant to the Plans exceeds the Tenant
     Allowance, then with ten (10) days of Tenant's receipt of an invoice from
     Landlord, Tenant shall pay Landlord, as additional rent, by certified or
     cashier's check, an amount equal to the difference between the cost to
     construct the Landlord's Work and the Tenant Allowance. Tenant agrees it
     shall not make any changes to the Plans without obtaining the prior written
     consent of Landlord. In the event Tenant shall make changes to the Plans
     that are approved by Landlord and which result in an additional cost to
     Landlord of completing the Landlord's Work in excess of the Tenant
     Allowance, Tenant shall pay to Landlord prior to construction of such
     changes, as additional rent, any increase in the Landlord's cost of
     completing the Landlord's Work in excess of the Tenant Allowance resulting
     from such changes in the Plans. In the event Tenant, its employees or
     agents, causes any delay or is otherwise responsible, in whole or in part,
     for any additional costs in excess of the Tenant Allowance incurred by
     Landlord in constructing the Landlord's Work (other than additional costs
     arising due to changes to the Plans as described above), Tenant shall pay
     to Landlord within ten (10) business days of receipt of written notice from
     Landlord, as additional rent, any such additional costs in excess of the
     Tenant Allowance incurred by Landlord. Tenant's failure to timely pay any
     such amounts to be paid by Tenant as set forth in this Paragraph, at the
     time and in the manner set forth in this Paragraph, shall be an event of 
     default.

     Tenant shall not commence any of the tenant improvements to the Tenant's
     computer room until Landlord has approved the plans prepared by Tenant and
     the contractors to be used by Tenant in connection with such work. The
     Landlord shall reimburse the Tenant for costs associated with all such
     tenant improvement work to the Tenant's computer room up to an amount (the
     Tenant's TI Allowance") equal to the excess, if any, of the Tenant
     Allowance remaining after deducting the costs actually incurred by Landlord
     to construct the Landlord's Work.

     Tenant shall indemnify and hold Landlord harmless from any loss, liability,
     damage, claim, judgement, cost or expense incurred by Landlord (including
     but not limited to attorneys' fees and expenses and costs) resulting from
     or relating to any work performed



                                       2
<PAGE>   15
     by Tenant, or Tenant's contractors or subcontractors. Prior to performing
     any of the tenant improvement work to the Tenant's computer room, Tenant,
     and all of Tenant's contractors and subcontractors shall provide Landlord
     with certificates of insurance evidencing insurance policies of a type and
     amount satisfactory to Landlord, however, said type and amounts shall be no
     less than that required of Tenant under the terms of the Lease. Such
     policies shall name Landlord, Allegiance Realty Group, Inc. and any other
     managing agent, ground lessor or mortgagee of which Tenant is made aware,
     as named additional insureds. Such insurance shall be maintained by Tenant
     and all of Tenant's contractors and subcontractors at all times during the
     performance of the tenant improvement work to the Tenant's computer room.
     All tenant improvement work to the Tenant's computer room shall be
     performed in accordance with all federal, state and local laws, codes,
     ordinances, rules and regulations. All tenant improvement work to the
     Tenant's computer room when made shall be removed by Tenant upon
     termination in any manner of the Lease so that the Tenant's computer room
     shall be returned to Landlord in substantially the same condition as it
     existed prior to the commencement of such tenant improvement work, subject
     to ordinary wear and tear. 

     Reimbursement for the Tenant's TI Allowance, if any, will be paid to Tenant
     after Tenant has satisfied all of the following requirements:

     1)  Completion of all tenant improvement work to the Tenant's computer room
     shown on and in accordance with the plans approved by Landlord;

     2)  Presentation to Landlord of a Certificate of Occupancy from the
     applicable governmental agencies, if required;

     3)  Presentation to Landlord of properly executed affidavits and waivers of
     lien from all contractors, subcontractors and materialmen supplying
     materials and services in the construction of the tenant improvement work
     to the Tenant's computer room;

     4)  Inspection by representatives of Landlord showing the tenant
     improvement work to the Tenant's computer room to be completed to the
     reasonable satisfaction of Landlord.

     5)  Occupancy of the Demised Premises by Tenant, and commencement of its
     operations at the Demised Premises.

     6)  Presentation to Landlord of statements and evidence of payment for all
     leasehold improvements performed by Tenant's contractors.

     Within thirty (30) days after Tenant has satisfied all of the above
     requirements reflected in this Paragraph, and providing Tenant is not then
     in default of any Lease provision, Tenant shall receive from Landlord that
     portion of the Tenant's TI Allowance equal to the amount which has been
     previously paid by Tenant to its contractors, subcontractors and
     materialmen as evidenced by the foregoing documents.

58.  HVAC:

     Landlord shall provide heating, ventilating and air conditioning ("HVAC")
     service to the Demised Premises which shall be in similar quality to other
     Class A office buildings of the same size and age found in the Columbia,
     Maryland market at no additional charge to Tenant during the following
     hours:

          Monday through Friday - 7:00 a.m. to 6:00 p.m.
          Saturday - 10:00 a.m. to 3:00 p.m.

     During the months of June, July and August, Landlord shall provide HVAC at
     no additional charge to Tenant during the following hours:

          Monday through Friday - 7:00 a.m. to 6:00 p.m.
          Saturday - 10:00 a.m. to 4:00 p.m.
          Sunday - 10:00 a.m. to 3:00 p.m.


                                       3
<PAGE>   16
     Landlord shall provide adequate HVAC to the Demised Premises during such
     other hours as Tenant shall specifically request in writing at the initial
     rate of Thirty Dollars ($30.00) per hour.  Such rate may be subsequently
     changed by Landlord at any time during the remaining Term of the Lease or
     any extensions, modifications or amendments thereof. 

59.  FIRST REFUSAL RIGHT:

     So long as this Lease is in full force and effect and Tenant:

     (i)     Is occupying and doing business from the Demised Premises at the
             time the election is exercised; and

     (ii)    Is not in default under the Lease either at the time of the
             election or at the effective date thereof; and

     (iii)   has maintained a history of payments within the applicable grace
             period, if any, provided under the Lease;

     Landlord agrees that prior to renting Suite 201, Suite 207, Suite 300,
     Suite 310, Suite 311, or Suite 318, as the same is more fully identified on
     Exhibit E, attached hereto and incorporated herein (the "First Refusal
     Space"), Landlord will submit to Tenant a copy of the unexecuted proposed
     Lease or a summary of the business and economic term of the Lease which the
     Landlord is willing to accept from the third party (the "Offered Lease").
     On or before the fifth (5th) business day after the Tenant's receipt of
     such notice, Tenant will have the right (the "First Refusal Right") to send
     Landlord a notice stating Tenant elects to rent the applicable First
     Refusal Space upon the identical terms and conditions set forth in the
     Offered Lease.  To be timely, such notice must be postmarked within the
     five (5) business day period.

     If Tenant timely exercises the First Refusal Right, Landlord and Tenant
     will promptly enter into a lease or lease amendment agreement for the
     applicable First Refusal Space (the "New Lease") on the Offered Lease
     terms.  If for any reason Tenant fails to timely exercise the First Refusal
     Right, or if Tenant properly exercises it but thereafter for any reason
     (except for delays caused by the Landlord) does not execute the New Lease
     within five business days after its submission to Tenant, Landlord will be
     free to rent all or any portion of the First Refusal Space to any other
     prospective tenant and the First Refusal Right will be null and void
     without further force and effect throughout the remainder of the Term of
     this Lease or its extensions, modifications or amendments thereof with
     respect to the entire First Refusal Space, whether or not the entire First
     Refusal Space was included as part of the New Lease. Additionally, if
     Tenant exercises the First Refusal Right, but then fails to timely execute
     the New Lease, and should the previously-interested third party tenant no
     longer be willing to sign the Offered Lease, then Tenant shall be liable
     for any and all rental obligations due Landlord under the terms of the New
     Lease.

     Notwithstanding any contrary provisions hereof:  (a) the New Lease must
     (i) be guaranteed by the guarantor(s) of this Lease, if any, upon a
     guaranty form which is identical to the guaranty form applicable to this
     Lease, and (ii) stipulate that any default by Tenant thereunder will be
     deemed to constitute a like default under this Lease ; (b) Tenant agrees
     that any default by it under this Lease will be deemed to constitute a like
     default under the New Lease; and (c) this Right of First Refusal is
     transferrable to any assignee or purchaser of CMSI but may not be 
     assigned or transferred to any sublessee of CMSI.

     Notwithstanding any of the foregoing to the contrary,  Tenant's right to
     exercise this First Refusal Right shall be subject and subordinate to the
     right of Innovative System Developers, Inc. to suite 310 and suite 318 and
     to any other existing rights of refusal, offer, expansion or renewal
     previously granted to any current tenant of the Building, or any of their
     successors, sublessees or assigns for the First Refusal Space.  Tenant
     acknowledges and agrees that notwithstanding the fact that Tenant may
     properly exercise its rights with respect to the First Refusal Space,
     Tenant's right to exercise its First Refusal Right shall be null and void
     if any current tenant in the Building, or any of their successors,
     sublessees or assigns exercises any rights previously granted to them with
     respect to the First Refusal Space.  In such event, neither Landlord nor
     Tenant shall have any liabilities to the other party as a result of the
     First Refusal Right becoming null and void.



                                       4
<PAGE>   17
60.  Renewal Option:

     So long as the Lease is in full force and effect and Tenant either at the
     time of exercising this option to renew or at the time of the commencement
     of the following described Option Period:

     (i)    is occupying and doing business from the Demised Premises at the
            time the election is exercised; and
     (ii)   is not in default under the Lease either at the time the election or
            at the time of commencement of the following described Option
            Period; and
     (iii)  has maintained a history or payments within the applicable grace
            period, if any, provided under the Lease;

     Tenant is hereby granted two successive options to renew this Lease (each
     an "Option to Renew") each for a term of three (3) years (each an "Option
     Period"), each commencing upon the day next following the expiration of the
     current lease term. The terms of this Lease during the Option Periods shall
     be the same as during the current Lease term, except as provided below and
     except that there are no other Options to Renew other than as provided
     here. Each Option must be exercised no less than one hundred eighty (180)
     days prior to the expiration of the current lease term, or the Option
     Period, as the case may be, by written notice to Landlord. In the event
     Tenant fails to notify Landlord, in the manner herein specified, this
     clause shall be of no further force and effect.

     The Basic Rental during each Option Period shall be the greater of the rate
     for the Demised Premises for the immediately preceding year, or 95% of the
     then current market rate for space in the Building. Tenant shall increase
     its security deposit prior to the beginning of each Option Period to an
     amount proportionate to the amount of the rental increase. Landlord's
     determination of the market rate shall be conclusive on Tenant. Unless
     expressly set forth herein, any tenant concessions initially provided for
     in the Lease shall not be deemed applicable to the Option Period.

     In no event shall the Basic Rental during each Option Period decrease below
     the Basic Rental then paid by Tenant at the expiration of the current Lease
     Term. This Option to Renew is transferrable to any assignee or purchaser of
     CMSI. This Option to Renew may not be assigned or transferred to any
     sublessee of CMSI.

61.  Rental Abatement:

     No Basic Rental payments for the period January 1, 1995 through January 31,
     1995 shall be paid by the Tenant to the Landlord and any such Basic Rental
     due for said period shall abate (the "Rental Abatement"). The total value
     of the Rental Abatement is $11,103.13. The Rental Abatement is for Basic
     Rental only and does not affect Tenant's obligation to pay additional rent
     or other sums otherwise due and payable under the terms of the Lease during
     the period of the Rental Abatement. In the event that Tenant defaults under
     the terms of the Lease, which default is not timely cured, Tenant's right
     to such Rental Abatement shall terminate and Tenant shall promptly pay to
     Landlord all rental amounts which have been abated prior to the expiration
     of the applicable cure period for the default in addition to any and all
     other charges or damages for which Landlord is entitled to recover.
     Further, any further rights of Tenant to Rental Abatement expressly set
     forth under the terms of this Lease shall be null and void and of no
     further force and effect.

62.  The following language is hereby added to the provisions of Paragraph
     34(a):

     (5) Provided Tenant is not in default under the Lease, Tenant or its
     representative shall have the right, during normal business hours and upon
     at least ten (10) days prior notice to Landlord, to examine Landlord's
     books and records with respect to the items in the Landlord's annual
     statement of the actual Annual Operating Expenses during normal business
     hours where such records are normally maintained, at any time within sixty
     (60) days following the furnishing by Landlord to Tenant of such statement.
     Unless Tenant shall take written exception of any item within sixty (60)
     days after the furnishing of the foregoing statement, such statement shall
     be considered as final and accepted by Tenant. Any amount due to the
     Landlord as shown on any such statement, whether or not written


                                       5
<PAGE>   18
        
        exception is taken thereto, shall be paid by Tenant within ten  
        (10) days after the Landlord shall have submitted the
        statement, without prejudice to any such written exception.
        
63.     Notice of Sale of Building
        
        Tenant considers the opportunity to purchase the Symphony Woods
        Building in the future, as a material incentive for his
        executing this Lease, and any future leases for additonal
        space. In consideration for the Tenant signing this Lease and
        any future leases within the building, Landlord agrees to use
        reasonable efforts to notify Tenant that it has entered into
        serious negotiations with a bonafide third party relating
        to a sale of the Building. Nothing contained herein shall
        preclude Tenant from making an offer to purchase the Building
        at any time.
        
64.     Signage
        
        Provided (i) Tenant shall have obtained written approval from
        appropriate governmental authorites that a sign may be placed
        on the Building without Landlord having to change the name of
        the Building and (ii) that Tenant shall occupy for the conduct
        of business at least 30,000 square feet of rentable area  in
        the Building, Tenant shall have the right to install tenant
        identification on the top of the Building. Tenant shall submit
        for Landlord's approval, which  shall not be unreasonably
        withheld, plans detailing the design, materials,        
        location and manner of installation of the sign. Tenant shall
        maintain the sign and shall remove the sign from the Building
        if the Tenant maintains less than the required amount of rental
        space within the Building or upon expiration or termination of
        the Lease.
        
65.     Insert at end of Paragraph 3 of Lease:
        
        "Notwithstanding the foregoing, Tenant may sell, transfer or
        assign the Lease in connection with any sale of all or
        substantially all of the assets of Tenant, provided that such
        transferee expressly executes an assumption of all Tenant's
        obligations under this Lease and such transferee has a net
        worth substantially comparable to the net worth of Tenant at
        the time this Lease was executed upon Landlord's consent which
        shall not be unreasonably withheld. Landlord agrees to review
        such request within fifteen (15) business days. In connection
        with any such sell, transfer or assignment, Landlord agrees
        that it shall not exercise its right to terminate the Lease on
        account of such sell, transfer or assignment."
        
DATED THIS ___ Day of February, 1995.

LANDLORD:                                   TENANT:

Symphony Woods Limited Partnership          Credit Management Solutions, Inc.
an Illinois limited partnership


By:     Symphony Woods Partners, Inc.,
        an Illinois corporation
        its general partner

        /s/ Dan Duhig                       /s/ Jim DeFrancesco
        ------------------------------      ----------------------------------
        Dan Duhig                           Jim DeFrancesco
        an Authorized Agent                 President


        Witness:   Jerry M. Ogle            Witness:
                ----------------------              --------------------------
                   Jerry M. Ogle
             Vice President and Secretary




                                      6
                

<PAGE>   19
                    MUTUAL RELEASE AND TERMINATION OF LEASE

This Mutual Release and Termination of Lease (the "Agreement") is entered into
this 1st day of December, 1994 by and between Symphony Woods Limited Partnership
(successor in interest to Columbia Tennis Barn Associates), ("Landlord") and
Credit Management Solutions, Inc., ("Tenant").

WHEREAS, Tenant entered into a Lease (the "Lease") with Landlord dated February
22, 1988, for premises (the "Demised Premises") in the property known as
Symphony Woods Office Center (the "Building"), County of Howard, State of
Maryland; and

WHEREAS, Landlord and Tenant wish to cancel and terminate, effective as of
February 14, 1995, (the "Effective Date") all rights and obligations between and
among them to the extent set forth herein with respect to said Lease, and any
amendments and other documents executed in connection with the Demised Premises;

NOW, THEREFORE, in consideration of the mutual covenants, conditions and
provisions herein contained, it is agreed by and among the parties as follows:

1.    Except as otherwise provided herein, and except for (i) that certain
      lease dated as of even date herewith (the "New Lease") by and between
      Landlord and Tenant for Suite 301 in the Building, and (ii) that certain
      lease dated October 29, 1993 (the "Suite 400 Lease") by and between
      Landlord and Tenant for Suite 400 in the Building, as of the Effective
      Date each of the undersigned parties, for themselves and all persons and
      concerns claiming by, through or under them, shall hereby release, acquit
      and discharge each other party hereto and their respective officers,
      directors, agents, guarantors and employees, of and from any and all
      obligations, claims, debts, demands, covenants, contracts, promises,
      agreements, liabilities, costs, attorney's fees, actions or causes of
      action whatsoever, whether known or unknown, which any party had, has,
      claims to have, or may later have against any other party hereto, accruing
      or arising out of, or pursuant to, or related to the aforesaid Lease and
      any and all amendments, correspondence, representations, certifications,
      warranties, promises or acts made in reliance upon any one or more of
      same, whether oral or written. Notwithstanding the foregoing, Tenant
      acknowledges that to the extent Landlord determines, at any future date,
      that the Building or Demised Premises contain any hazardous material or
      toxic substances which violate any applicable environmental, federal,
      state, municipal, or local law, ordinance, rule or regulation (the
      "Contamination") and such Contamination is due, in whole or in part, to
      the acts or omissions of Tenant, its agents or employees, Tenant shall
      remain liable to Landlord, its successors or assigns, for any and all
      cost, damage, loss or liability (including but not limited to attorneys'
      fees and costs) incurred by Landlord, as a result thereof, any and all
      such rights of Landlord being expressly reserved herein.

2.    Except as hereinafter provided, as of the Effective Date, all documents
      other than the New Lease and the Suite 400 Lease heretofore executed by,
      between or among any one or more of the parties hereto and agreeing or
      purporting to create an interest in real property, or the right to occupy
      the Demised Premises, or creating an obligation to pay rent or any other
      sums of money, shall hereby be terminated and cancelled and shall be of no
      further force and effect, and Tenant shall hereby release, relinquish,
      and quitclaim to Landlord any and all rights, title, interest or demand to
      possess or claim in or to the Demised Premises.

3.    Each of the parties hereto warrants and represents that it has not and
      shall not as of the Effective Date have sold, assigned, granted or
      transferred to any other person, firm or concern, any claim, demand or
      cause of action, or any participation or share in any same, covered by the
      terms of this Agreement or any part hereof. Tenant warrants and represents
      that Tenant has not, and shall not as of the Effective Date have
      committed, executed or suffered any act, deed, matter or thing whatsoever
      whereby the Demised
<PAGE>   20
      Premises or any part thereof, are or shall, or may, can or shall be in any
      way encumbered. Each of the parties hereto further warrants and represents
      that the person or persons on whose behalf the execution is made has been
      fully authorized and empowered by the party to so act and bind the party
      for which it enters into this Agreement. This Agreement shall be binding
      in all respects upon the successors and assigns of each of the parties
      hereto.

4.    Notwithstanding anything to the contrary contained hereinabove, it is
      expressly agreed and understood between the parties that Tenant shall
      remain liable to Landlord for, and is not released from Tenant's
      obligations arising under the Lease for Base Rent, Operating Expenses,
      additional rent and all other sums due under the Lease which have accrued
      up to and including the Effective Date. If at any time in the future,
      Landlord is required to repay or relinquish all or any part of the sums
      payable under this Agreement by Tenant to Landlord, whether pursuant to
      the order of any bankruptcy court or administrative body, or for any
      reason whatsoever, the parties hereto agree that in such event Landlord
      shall have a claim against Tenant, its estates, affiliates, successors and
      assigns, in the full and entire amount of all such sums due Landlord under
      the remaining term of the Lease as if this Agreement had never been
      entered into. The obligations set forth in this Paragraph shall survive
      the termination of the Lease as provided hereunder.

5.    The submission of an executed copy of this Agreement to Landlord is only
      deemed to be an offer by Tenant to enter into this Agreement. No agreement
      to terminate shall be deemed effective until such time as this Agreement
      has been executed by both parties and a fully executed copy is delivered
      to Tenant by Landlord.

THE UNDERSIGNED HAVE READ THE FOREGOING AGREEMENT, HAVE RECEIVED THE ADVICE OF
LEGAL COUNSEL AND FULLY UNDERSTAND THE TERMS AND CONDITIONS CONTAINED HEREIN.

LANDLORD:                                             TENANT:
 
Symphony Woods Limited Partnership           Credit Management Solutions, Inc.
- ----------------------------------           ----------------------------------
an Illinois limited partnership

By:   Symphony Woods Partners, Inc.,
      an Illinois corporation
      its general partner

By /s/ Tom Molina                             By /s/ Jim DeFrancesco  
   -------------------------                    --------------------------------
       Tom Molina                                    Jim DeFrancesco
       an Authorized Agent                           President

<PAGE>   1
                                                                  EXHIBIT 10.8.3

                            FIRST AMENDMENT TO LEASE


THIS FIRST AMENDMENT TO LEASE (the "Agreement") is made and entered into this
29th day of March, 1995, BY AND BETWEEN SYMPHONY WOODS LIMITED PARTNERSHIP
(hereinafter referred to as "Landlord") and CREDIT MANAGEMENT SOLUTIONS, INC.
(hereinafter referred to as "Tenant").

                                  WITNESSETH:

WHEREAS, Landlord and Tenant have previously entered into a lease agreement
dated February 10, 1995 for the use and occupancy of certain premises by Tenant
located in the Symphony Woods Office Center building; and

WHEREAS, LANDLORD and TENANT do hereby intend to amend and modify the Lease as
hereinafter set forth in order to set forth the actual commencement date of the
Expansion Space as outlined in Section 55 of the Lease Rider and to expand into
Suite 100 and Suite 310.

NOW, THEREFORE, in consideration of the mutual covenants and conditions
contained herein, the receipt and sufficiency of which is hereby acknowledged,
the parties hereto agree as follows:

1.   The Suite 316 Expansion Space Commencement Date as outlined in Section 55 
     of the Lease Rider shall be April 1, 1995.  The Term for the Expansion
     Space shall be coterminous with the Term of the Lease unless sooner
     terminated or extended as provided therein.
     
2.   Suite 100 Expansion Space.  Commencing as of the earlier to occur of (i) 
     April 1, 1995 and (ii) the date the Suite 100 Expansion Space (as
     hereinafter defined) is ready for Tenant's occupancy (the "Suite 100
     Expansion Space Commencement Date"), Suite 100, comprising approximately
     3,760 rentable square feet in the Symphony Woods Office Center, on the
     area shown on the attached site plan identified as Exhibit A, and
     incorporated herein, (the "Suite 100 Expansion Space") shall be added to
     the Demised Premises.  The Term for the Suite 100 Expansion Space shall be
     coterminous with the Term of the Lease.
     
     If for any reason the Suite 100 Expansion Space shall not be ready for
     occupancy by Tenant by April 1, 1995, the Lease shall not be affected
     thereby, nor shall Tenant have any claim against Landlord by reason
     thereof, but no Basic Rental, Operating Expenses or Taxes due for the
     Suite 100 Expansion Space shall be payable for the period during which the
     Suite 100 Expansion Space shall not be ready for occupancy.  In such
     event, the commencement of Tenant's rights and obligations with respect to
     the Suite 100 Expansion Space shall be extended to the date that the Suite
     100 Expansion Space is ready for Tenant's occupancy. The Suite 100
     Expansion Space shall be deemed to be ready for occupancy by Tenant when
     the Suite 100 Expansion Space Tenant Improvements are substantially
     complete subject to minor punchlist items.  All claims for damages arising
     out of any such delay are waived and released by Tenant.  In the event of
     such delay in tendering the Suite 100 Expansion Space to the Tenant the
     Landlord shall not be liable to Tenant for any damage whatsoever resulting
     from the delay in the delivery of possession of the Suite 100 Expansion
     Space.  Notwithstanding the foregoing, it is understood that if and to the
     extent that Landlord is unable to deliver timely possession of the Suite
     100 Expansion Space to Tenant due (i) changes to the plans with respect to
     the Suite 100 Expansion Space made by Tenant after approval thereof by
     Landlord, (ii) the performance of any work in the Suite 100 Expansion
     Space by Tenant or on behalf of Tenant by a person, firm or corporation
     employed by Tenant, (iii) the incorporation by Tenant of non-building
     standard materials, finishes or installation or other items requiring a
     long lead time into the work contemplated by the plans with respect to the
     Suite 100 Expansion Space, and (iv) any other act or omission caused by or
     on behalf of Tenant, then the Basic Rental, Operating Expenses and Taxes
     reserved for the Suite 100 Expansion Space shall commence to accrue on the
     date possession of the Suite 100 Expansion Space would have been delivered
     to Tenant but for such delays.
     
3.   Suite 310 Expansion Space.  Commencing as of the earlier to occur of (i) 
     September 1, 1995 and (ii) the date the Suite 310 Expansion Space (as
     hereinafter defined) is ready for Tenant's occupancy (the "Suite 310
     Expansion Space Commencement Date"), Suite 310, comprising approximately
     1,825 rentable square feet in the Symphony Woods Office Center, on the
     area
<PAGE>   2
     shown on the attached site plan identified as Exhibit B, and incorporated
     herein, (the "Suite 310 Expansion Space") shall be added to the Demised
     Premises.  The Term for the Suite 310 Expansion Space shall be coterminous
     with the Term of the Lease.
     
     If for any reason the Suite 310 Expansion Space shall not be ready for
     occupancy by Tenant by September 1, 1995, the Lease shall not be affected
     thereby, nor shall Tenant have any claim against Landlord by reason
     thereof, but no Basic Rental, Operating Expenses or Taxes due for the
     Suite 310 Expansion Space shall be payable for the period during which the
     Suite 310 Expansion Space shall not be ready for occupancy.  In such
     event, the commencement of Tenant's rights and obligations with respect to
     the Suite 310 Expansion Space shall be extended to the date that the Suite
     310 Expansion Space is ready for Tenant's occupancy.  The Suite 310
     Expansion Space shall be deemed to be ready for occupancy by Tenant when
     the Suite 310 Expansion Space Tenant Improvements are substantially
     complete subject to minor punchlist items.  All claims for damages arising
     out of any such delay are waived and released by Tenant.  In the event of
     such delay in tendering the Suite 310 Expansion Space to the Tenant the
     Landlord shall not be liable to Tenant for any damage whatsoever resulting
     from the delay in the delivery of possession of the Suite 310 Expansion
     Space.  Notwithstanding the foregoing, it is understood that if and to the
     extent that Landlord is unable to deliver timely possession of the Suite
     310 Expansion Space to Tenant due (i) changes to the plans with respect to
     the Suite 310 Expansion Space made by Tenant after approval thereof by
     Landlord, (ii) the performance of any work in the Suite 310 Expansion
     Space by Tenant or on behalf of Tenant by a person, firm or corporation
     employed by Tenant, (iii) the incorporation by Tenant of non-building
     standard materials, finishes or installation or other items requiring a
     long lead time into the work contemplated by the plans with respect to the
     Suite 310 Expansion Space, and (iv) any other act or omission caused by or
     on behalf of Tenant, then the Basic Rental, Operating Expenses and Taxes
     reserved for the Suite 310 Expansion Space shall commence to accrue on the
     date possession of the Suite 310 Expansion Space would have been delivered
     to Tenant but for such delays.
     
4.   Demised Premises:  From the date hereof through the Suite 316 Expansion 
     Space Commencement Date, approximately 8,075 square feet, comprised of
     suite numbers 301 and 305; From and after the Suite 316 Expansion Space
     Commencement Date through the day preceding the Suite 100 Expansion Space
     Commencement Date, 8,680 square feet, comprised of suite numbers 301, 305
     and 316; From and after the Suite 100 Expansion Space Commencement Date
     through the day preceding the Suite 310 Expansion Space Commencement Date,
     12,440 square feet, comprised of suite numbers 301, 305, 316 and 100; From
     and after the Suite 310 Expansion Space Commencement Date, 14,265 square
     feet, comprised of suite numbers 301, 305, 316, 100 and 310;
     
5.   Basic Rental.  Section 56 of the Lease Rider shall be deleted in its 
     entirety and shall be replaced with the following:
     
     The Basic Rental for the Demised Premises shall be the sum of the amount
     shown in (e) of Definitions of the Lease, plus the amounts shown below:
     
     SUITE 316 EXPANSION SPACE RENTAL
     Tenant shall pay to Landlord as Basic Rental for the Suite 316 Expansion
     Space the total sum of $37,459.63, subject to adjustment as provided
     herein, on the first day of each calendar month of the Lease year, in
     advance, at the office of the Landlord in monthly installments as follows:
     
     The Basic Rental for the Suite 316 Expansion Space for the period April 1,
     1995 through December 31, 1996 shall be $831.88 per month ($16.50 per
     rentable square foot).
     
     The Basic Rental for the Suite 316 Expansion Space for the period January
     1, 1997 through December 31, 1997 shall be $857.08 per month ($17.00 per
     rentable square foot).
     
     The Basic Rental for the Suite 316 Expansion Space for the period January
     1, 1998 through November 30, 1998 shall be $882.29 per month ($17.50 per
     rentable square foot).
     
     SUITE 100 EXPANSION SPACE RENTAL
     Tenant shall pay to Landlord as Basic Rental for the Suite 100 Expansion
     Space the total sum of $234,373.48 subject to adjustment as provided
     herein, on the first day of each calendar month of the Lease year, in
     advance, at the office of the Landlord in monthly installments as follows:
<PAGE>   3

     The Basic Rental for the Suite 100 Expansion Space effective as of the
     Suite 100 Expansion Space Commencement Date through the last day of the
     Lease Term shall be $5,326.67 per month ($17.00 per rentable square foot).
     
     SUITE 310 EXPANSION SPACE RENTAL
     Tenant shall pay to Landlord as Basic Rental for the Suite 310 Expansion
     Space the total sum of $100,831.38 subject to adjustment as provided
     herein, on the first day of each calendar month of the Lease year, in
     advance, at the office of the Landlord in monthly installments as follows:
     
     The Basic Rental for the Suite 310 Expansion Space effective as of the
     Suite 310 Expansion Space Commencement Date through the last day of the
     Lease Term shall be $2,585.42 per month ($17.00 per rentable square foot).
     
     If the commencement date for the expansion space shall commence upon a day
     other than the first day of a calendar month, then Tenant shall pay, on or
     before the commencement date of the term the monthly installment of Basic
     Rental prorated on a per diem basis with respect to that fractional
     calendar month.  All rental payments thereafter will be for a full
     calendar month and will be in the amount as specified in clause (e) of the
     Lease and above.
     
6.   Security Deposit: Clause (g) of the Definitions of the Lease shall be 
     deleted in its entirety and replaced with the following:
     
     From the date hereof through the Suite 316 Expansion Space Commencement
     Date $11,103.13; From and after the Suite 316 Expansion Space Commencement
     Date through the day preceding the Suite 100 Expansion Space Commencement
     Date, $11,935.01; From and after the Suite 100 Expansion Space
     Commencement Date through the day preceding the Suite 310 Expansion Space
     Commencement Date, $17,261.68; From and after the Suite 310 Expansion
     Space Commencement Date, $19,847.10.
     
7.   Prorata Share: Clause (i) of the Definitions of the Lease shall be 
     deleted in its entirety and replaced with the following:
     
     From the date hereof through the Suite 316 Expansion Space Commencement
     Date 8.68%; From and after the Suite 316 Expansion Space Commencement Date
     through the day preceding the Suite 100 Expansion Space Commencement Date,
     9.33%; From and after the Suite 100 Expansion Space Commencement Date
     through the day preceding the Suite 310 Expansion Space Commencement Date,
     13.38%; From and after the Suite 310 Expansion Space Commencement Date,
     15.34%.
     
8.   Suite 100 Tenant Improvements.  Tenant shall take the Suite 100 Expansion 
     Space in its "as-is" condition with the following modifications to be made
     by the Landlord (the "Suite 100 Expansion Space Tenant Improvements"):
     Landlord agrees to provide Tenant with the total allowance of $6.16 per
     square foot of the Suite 100 Expansion Space (Twenty Three Thousand One
     Hundred Sixty Two Dollars ($23,162.00)) (the "Suite 100 Expansion Space
     Tenant Allowance") toward the construction of Suite 100 Expansion Space
     Tenant Improvements to be made to the Suite 100 Expansion Space by
     Landlord in accordance with the plans (the "Plans") to be attached hereto
     as Exhibit C, which plans will be approved by both Landlord and Tenant.
     
     If the cost to construct the Suite 100 Expansion Space Tenant Improvements
     pursuant to the Plans exceeds the Suite 100 Expansion Space Tenant
     Allowance, Tenant shall pay Landlord within ten (10) days of Tenant's
     receipt of an invoice from Landlord, as additional rent in cash or
     certified funds, an amount equal to the difference between the cost to
     construct the Suite 100 Expansion Space Tenant Improvements and the Suite
     100 Expansion Space Tenant Allowance.  Tenant agrees it shall not make any
     changes to the Plans without obtaining the prior written consent of
     Landlord.  In the event Tenant shall make changes to the Plans that are
     approved by Landlord and which result in an additional cost to Landlord of
     completing the Suite 100 Expansion Space Tenant Improvements in excess of
     the Suite 100 Expansion Space Tenant Allowance, Tenant shall pay to
     Landlord prior to construction of such changes, as additional rent, any
     increase in the cost of completing the Suite 100 Expansion Space Tenant
     Improvemnents resulting from such changes in the Plans. In the event
     Tenant, its employees or agents, causes any delays or is otherwise
     responsible, in whole or in part, for any additional costs in excess of
     the Suite 100 Expansion Space Tenant Allowance incurred by Landlord in
     constructing the Suite
<PAGE>   4
     100 Expansion Space Tenant Improvements (other than additional costs
     arising due to changes to the Plans as described above), Tenant shall pay
     to Landlord within ten (10) business days of receipt of written notice
     from Landlord, as additional rent, any such additional costs incurred by
     Landlord.  Tenant's failure to timely pay any such amounts to be paid by
     Tenant as set forth in this paragraph, at the time and in the manner set
     forth in this paragraph shall be an event of default.  Provided that
     Tenant is not in default under any Lease provision, in the event the costs
     incurred by Landlord in connection with the Suite 100 Expansion Space
     Tenant Improvements are less than the Suite 100 Expansion Space Tenant
     Allowance, such excess amounts shall be payable to Tenant by way of a
     credit due against the Basic Rental due hereunder.
     
9.   Suite 310 Tenant Improvements.  Tenant shall take the Suite 310 Expansion 
     Space in its "as-is" condition with the following modifications to be made
     by the Landlord (the "Suite 310 Expansion Space Tenant Improvements"):
     Landlord agrees to provide Tenant with the total allowance of $5.35 per
     square foot of the Suite 310 Expansion Space (Nine Thousand Seven Hundred
     Sixty Four Dollars ($9,764.00)) (the "Suite 310 Expansion Space Tenant
     Allowance") toward the construction of Suite 310 Expansion Space Tenant
     Improvements to be made to the Suite 310 Expansion Space by Landlord in
     accordance with the plans (the "Plans") to be attached hereto as Exhibit
     D, which plans will be approved by both Landlord and Tenant.
     
     If the cost to construct the Suite 310 Expansion Space Tenant Improvements
     pursuant to the Plans exceeds the Suite 310 Expansion Space Tenant
     Allowance, Tenant shall pay Landlord within ten (10) days of Tenant's
     receipt of an invoice from Landlord, as additional rent in cash or
     certified funds, an amount equal to the difference between the cost to
     construct the Suite 310 Expansion Space Tenant Improvements and the Suite
     310 Expansion Space Tenant Allowance.  Tenant agrees it shall not make any
     changes to the Plans without obtaining the prior written consent of
     Landlord.  In the event Tenant shall make changes to the Plans that are
     approved by Landlord and which result in an additional cost to Landlord of
     completing the Suite 310 Expansion Space Tenant Improvements in excess of
     the Suite 310 Expansion Space Tenant Allowance, Tenant shall pay to
     Landlord prior to construction of such changes, as additional rent, any
     increase in the cost of completing the Suite 310 Expansion Space Tenant
     Improvements resulting from such changes in the Plans.  In the event
     Tenant, its employees or agents, causes any delays or is otherwise 
     responsible, in whole or in part, for any additional costs in excess of
     the Suite 310 Expansion Space Tenant Allowance incurred by Landlord in
     constructing the Suite 310 Expansion Space Tenant Improvements (other than
     additional costs arising due to changes to the Plans as described above),
     Tenant shall pay to Landlord within ten (10) business days of receipt of
     written notice from Landlord, as additional rent, any such additional
     costs incurred by Landlord.  Tenant's failure to timely pay any such
     amounts to be paid by Tenant as set forth in this paragraph, at the time
     and in the manner set forth in this paragraph shall be an event of
     default.  Provided that Tenant is not in default under any Lease
     provision, in the event the costs incurred by Landlord in connection with
     the Suite 310 Expansion Space Tenant Improvements are less than the Suite
     310 Expansion Space Tenant Allowance, such excess amounts shall be payable
     to Tenant by way of a credit due against the Basic Rental due hereunder.
     
10.  Suite 316 Rental Abatement.  No Basic Rental payments for the period 
     April 1, 1995 through April 30, 1995 shall be paid by the Tenant to the
     Landlord for the first thirty (30) days and any such Basic Rental due for
     said period shall abate (the "Suite 316 Rental Abatement").  The total
     value of the Suite 316 Rental Abatement is $831.88.  The Suite 316 Rental
     Abatement is for Basic Rental only and does not affect Tenant's obligation
     to pay additional rent or other sums otherwise due and payable under the
     terms of the Lease during the period of the Suite 316 Rental Abatement. 
     In the event that Tenant defaults under the terms of the Lease, which
     default is not timely cured, Tenant's right to such Suite 316 Rental
     Abatement shall terminate and Tenant shall promptly pay to Landlord all
     rental amounts which have been abated prior to the expiration of the
     applicable cure period for the default in addition to any and all other
     charges or damages for which Landlord is entitled to recover.  Further,
     any further rights of Tenant to the Suite 316 Rental Abatement expressly
     set forth under the terms of this Lease shall be null and void and of no
     further force and effect.
     
11.  Suite 100 Rental Abatement.  No Basic Rental payments for the period 
     April 1, 1995 through April 30, 1995 shall be paid by the Tenant to the
     Landlord for the first thirty (30) days and any such Basic Rental due for
     said period shall abate (the "Suite 100 Rental Abatement").  The total
     value of the Suite 100 Rental Abatement is $5,326.67.  The Suite 100
     Rental Abatement is for Basic Rental only and does not affect Tenant's
     obligation to pay additional rent or other sums otherwise due and payable
     under the terms of the Lease during the period of the Suite 100 Rental
     Abatement.  In the event that Tenant defaults under the terms of the
     Lease, which default is not timely cured, Tenant's right to such Suite 100
     Rental Abatement shall terminate and Tenant shall promptly pay to Landlord
     all rental amounts which have been abated prior to the
<PAGE>   5
     expiration of the applicable cure period for the default in addition to
     any and all other charges or damages for which Landlord is entitled to
     recover.  Further, any further rights of Tenant to the Suite 100 Rental
     Abatement expressly set forth under the terms of this Lease shall be null
     and void and of no further force and effect.
     
12.  Suite 310 Rental Abatement.  No Basic Rental payments for the period 
     September 1, 1995 through September 30, 1995 shall be paid by the Tenant
     to the Landlord for the first thirty (30) days and any such Basic Rental
     due for said period shall abate (the "Suite 310 Rental Abatement").  The
     total value of the Suite 310 Rental Abatement is $2,620.83. The Suite 310
     Rental Abatement is for Basic Rental only and does not affect Tenant's
     obligation to pay additional rent or other sums otherwise due and payable
     under the terms of the Lease during the period of the Suite 310 Rental
     Abatement.  In the event that Tenant defaults under the terms of the
     Lease, which default is not timely cured, Tenant's right to such Suite 310
     Rental Abatement shall terminate and Tenant shall promptly pay to Landlord
     all rental amounts which have been abated prior to the expiration of the
     applicable cure period for the default in addition to any and all other
     charges or damages for which Landlord is entitled to recover.  Further,
     any further rights of Tenant to the Suite 310 Rental Abatement expressly
     set forth under the terms of this Lease shall be null and void and of no
     further force and effect.
     
13.  Conflict of Terms.  Except as expressly amended herein, all terms and 
     conditions in the Lease shall remain in full force and effect, and all
     capitalized terms not otherwise defined herein shall have the meaning set
     forth in the Lease.  In the event of any conflict between the terms and
     conditions of the Lease and the terms and conditions of this Agreement,
     the terms and conditions of this Agreement shall control.

DATED THIS 29 Day of March, 1995.          
                                           
LANDLORD:                                  TENANT:
Symphony Woods Limited Partnership         Credit Management Solutions, Inc.
an Illinois limited partnership            
By: Symphony Woods Partners, Inc.          
an Illinois corporation                    
its general partner                        
                                           
/s/ TOM MOLINA                             /s/ JIM DEFRANCESCO                
- -------------------------------------      -----------------------------------
Tom Molina                                 Jim DeFrancesco
an Authorized Agent                        
                                           
Witness: /s/ Julie Leil                    Witness:                           
        -----------------------------              ---------------------------
<PAGE>   6
                             EXHIBIT A - SUITE 100
                           [FIRST FLOOR PLAN GRAPHIC]
<PAGE>   7
                             EXHIBIT B - SUITE 310
                           [THIRD FLOOR PLAN GRAPHIC]
<PAGE>   8
                   EXHIBIT C - SUITE 100 TENANT IMPROVEMENTS
                          [CONSTRUCTION PLAN GRAPHIC]
<PAGE>   9
                   EXHIBIT D - SUITE 310 TENANT IMPROVEMENTS
                          [CONSTRUCTION PLAN GRAPHIC]

<PAGE>   1
                                                                  EXHIBIT 10.8.4

                           SECOND AMENDMENT TO LEASE


THIS SECOND AMENDMENT TO LEASE (the "Agreement") is made and entered into this
12 day of August 1996, by and between SYMPHONY WOODS LIMITED PARTNERSHIP
("Landlord"), and CREDIT MANAGEMENT SOLUTIONS, INC. ("Tenant").

                                  WITNESSETH:

WHEREAS, Landlord and Tenant have previously entered into a lease agreement
dated February 10, 1995, as amended by the First Amendment to lease dated March
29, 1995 (collectively, the "Lease") for the use and occupancy of certain
premises by Tenant commonly known as Suites 301, 305, 310, 316 and 100
(collectively, the "Demised Premises") in the building located at 5950 Symphony
Woods Road, Columbia, Maryland (the "Building"); and

WHEREAS, Landlord and Tenant do hereby intend to amend and modify the Lease as
hereinafter set forth.

NOW, THEREFORE, in consideration of the mutual covenants and conditions
contained herein, the receipt and sufficiency of which is hereby acknowledged,
the parties hereto agree as follows:

1.   Expansion Space. Effective September 1, 1996 (the "First Expansion Space 
     Commencement Date"), Suite 204, comprising approximately 1,170 rentable
     square feet in the Building, on the area indicated on the site plan as
     shown on Exhibit A, which is attached hereto and incorporated herein, (the
     "Expansion Space") shall be added to the Demised Premises so that as of
     the First Expansion Space Commencement Date, the Demised Premises shall
     consist of approximately 15,435 rentable square feet.  Tenant's occupancy
     of the First Expansion Space shall be subject to all of the general terms
     and conditions contained in the Lease.
     
     Effective as of November 1, 1996 (the "Second Expansion Space Commencement
     Date"), Suite 311, comprising approximately 1,250 rentable square feet and
     Suite 318, comprising approximately 807 rentable square feet in the
     Building, in the areas indicated on the site plan as shown on Exhibit "B",
     which is attached hereto and incorporated herein (collectively, the
     "Second Expansion Space") shall be added to the Demised Premises so that
     as of the Second Expansion Space Commencement Date, the Demised Premises
     shall consist of approximately 17,492 rentable square feet. Tenant's
     occupancy of the Second Expansion Space shall be subject to all of the
     general terms and conditions contained in the Lease.
     
2.   Rental.  The Basic Rental for the Demised Premises, including the First 
     and Second Expansion Spaces shall be payable in advance, in accordance
     with the provisions of the Lease, in monthly installments as follows:


            Lease Period                                   Monthly Basic Rental
            ------------                                   --------------------

     September 1, 1996 - October 31, 1996                       $21,553.35
     November 1, 1996 - December 31, 1996                       $24,553.14
     January 1, 1997 - February 28. 1997                        $24,578.34
     March 1, 1997 - August 31, 1997                            $24,914.79
     September 1, 1997 - December 31, 1997                      $25,060.00
     January 1, 1998 - February 28, 1998                        $25,085.21
     March 1, 1998 - August 31, 1998                            $25,421.67
     September 1, 1998 - November 30, 1998                      $25,566.89
<PAGE>   2
     Tenant's Prorata Share of Operating Expenses and Taxes, as set forth in
     the Lease, shall be increased to 16.6% as of the First Expansion Space
     Commencement Date and 18.8% as of the Second Expansion Space Commencement
     Date.  Tenant's security deposit shall be increased to $21,553.35 on the
     First Expansion Space Commencement Date and to $24,553.14 on the Second
     Expansion Space Commencement Date.
     
3.   Tenant Improvements.  Landlord agrees to contribute an amount of money 
     calculated at $0.105 per rentable square foot of each of the Expansion
     Spaces, multiplied by the number of months remaining in the Lease Term, as
     extended hereby, as of the respective Expansion Space Commencement Dates
     (the "Tenant Allowance") towards the cost of constructing certain tenant
     improvements (the "Tenant Improvements") for the First Expansion Space and
     the Second Expansion Space in accordance with the space plan (the "Plan")
     to be approved by both Landlord and Tenant within 10 days of the date of
     execution of this Agreement.  It is understood and agreed that Landlord's
     contractors shall perform the work in connection with the Tenant
     Improvements.  Landlord shall bid the construction contract to no less
     than three (3) unaffiliated general contractors; provided, however, such
     contractors shall be reputable, properly licensed to perform the Tenant
     Improvement Work and shall maintain the types and amounts of insurance
     required by Landlord.  If the cost to construct the Tenant Improvements
     pursuant to the Plan exceeds the Tenant Allowance as to either or both
     Expansion Spaces, then within ten (10) days of Tenant's receipt of an
     invoice from Landlord, Tenant shall pay Landlord, as additional rent, by
     certified or cashier's check, an amount equal to the difference between
     the cost to construct the Tenant Improvements and the Tenant Allowance for
     the respective Expansion Space.  Tenant agrees it shall not make any
     changes to the Plan without obtaining the prior written consent of
     Landlord. In the event Tenant shall make changes to the Plan that are
     approved by Landlord and which result in an additional cost to Landlord of
     completing the Tenant Improvements in excess of the Tenant Allowance for
     either or both of the Expansion Spaces, Tenant shall pay to Landlord prior
     to construction of such changes, as additional rent, any increase in the
     cost of completing the Tenant Improvements in excess of the Tenant
     Allowance resulting from such changes in the Plan.
     
     In the event Tenant, its employees or agents, causes any delays or is
     otherwise responsible, in whole or in part, for any additional costs in
     excess of the Tenant Allowance incurred by Landlord in constructing the
     Tenant Improvements (other than additional costs arising due to changes to
     the Plan as described above), Tenant shall pay to Landlord within ten (10)
     business days of receipt of written notice from Landlord, as additional
     rent, any such additional costs in excess of the Tenant Allowance incurred
     by Landlord.  Tenant's failure to timely pay any such amounts to be paid
     by Tenant as set forth in this Article, at the time and in the manner set
     forth in this Article, shall be an event of default.  If for any reason
     (i) either of the Expansion Spaces shall not be ready for occupancy by
     Tenant on or before the applicable Expansion Space Commencement Dates, or
     (ii) the Tenant Improvements are not completed on or before the applicable
     Expansion Space Commencement Dates, the Lease shall not be affected
     thereby, nor shall Tenant have any claim against Landlord by reason
     thereof.  All claims for damages arising out of any such delay are hereby
     waived and released by Tenant.
     
4.   No Brokers. Tenant warrants that it has had no dealings with any real 
     estate broker or agent in connection with the negotiation of this
     Agreement and that Tenant knows of no other real estate broker or agent
     who is or might be entitled to a commission in connection with this
     Agreement. Tenant agrees to indemnify and hold Landlord harmless from and
     against all claims made by any broker or finder for a commission in
     connection with this Agreement provided that Landlord has not retained
     such broker.
     
5.   Release.  Tenant expressly acknowledges that it has no, and hereby 
     releases Landlord from any cause of action, defense, claim or demand of
     which Tenant has knowledge, in law or in equity, against Landlord as of
     the date hereof, for, upon or by reason of any matter, cause or thing
     whatsoever, from the beginning of time to this date, arising out of,
     related to or in connection with the Lease, the Demised Premises or the
     Building.





                                      -2-
<PAGE>   3
6.           Conflict of Terms.  Except as expressly amended herein, all terms
             and conditions in the Lease shall remain unchanged and in full
             force and effect, and all capitalized terms not otherwise defined
             herein shall have the meaning set forth in the Lease.  In the
             event of any conflict between the terms and conditions of the
             Lease and the terms and conditions of this Agreement, the terms
             and conditions of this Agreement shall control.


LANDLORD:                                   TENANT:                        
                                            
SYMPHONY WOODS LIMITED PARTNERSHIP,         CREDIT MANAGEMENT SOLUTIONS, INC.
an Illinois limited partnership             
                                            
By:  Symphony Woods Partners, Inc.,         
     an Illinois corporation,               
     its general partner                    
                                            
By: /S/ TOM MOLINA                          By: /s/ JIM DEFRANCESCO             
    ---------------------------------           -------------------------------
Its:         Vice President                 Its:                               
    ---------------------------------           -------------------------------
                                            
Witness:                                    Witness:                           
        -----------------------------               ---------------------------
Date:                                       Date:    8/12/96                   
     --------------------------------            ------------------------------





                                      -3-
<PAGE>   4
                                    ADDENDUM


             This Addendum shall be attached to and made a part of the Second
Amendment to Lease made by and between Symphony Woods Limited Partnership and
Credit Management Solutions, Inc. dated 8/12/96.

             The following is a schedule of the rental rates for the respective
suites of the Demised Premises, as expanded by the Second Amendment to Lease:


                     Suite       Suites       Suite      Suite        Suites
                      100       301/305        310        316      204/311/318
                     -----      -------       -----     ------     -----------

9/l/97 - 12/31/96    17.00        16.50       17.00      16.50        17.50
1/l/97 - 2/28/97     17.00        16.50       17.00      17.00        17.50
3/l/97 - 8/31/97     17.00        17.00       17.00      17.00        17.50
9/l/97 - 12/31/97    17.00        17.00       17.00      17.00        18.04
1/l/98 - 8/31/98     17.00        17.00       17.00      17.50        18.04
3/l/98 - 8/31/98     17.00        17.50       17.00      17.50        18.04
9/l/98 - 11/30/98    17.00        17.50       17.00      17.50        18.58






<PAGE>   1
                                                                    EXHIBIT 10.9

                                PROMISSORY NOTE


$214,498.39                                              Date: December 31, 1995

For value received, the undersigned Credit Management Solutions, Inc. ("the
Promisor") promises to pay to the order of James R. DeFrancesco, (the
"Payee"), at 7311 Swan Point Way, Columbia, Maryland 21045, (or at such other
place as the Payee may designate in writing) the sum of $214,498.39 with
interest from December 31, 1995, on the unpaid principal at the rate of 7.00%
annually.

The unpaid principal shall be payable on demand.

All payments on this Note shall be applied first in payment of accrued interest
and any remainder in payment of principal.

If any installment is not paid when due, the remaining unpaid balance and
accrued interest shall become due immediately at the option of the Payee.

The Promisor reserves the right to prepay this Note (in whole or in part)
prior to the due date with no prepayment penalty.

If any payment obligation under this Note is not paid when due, the Promisor
promises to pay all costs of collection, including reasonable attorney fees,
whether or not a lawsuit is commenced as part of the collection process.

If any of the following events of default occur, this Note and any other
obligations of the Promisor to the Payee, shall become due immediately, without
demand or notice:

          1)        the failure of the Promisor to pay the principal and any
                    accrued interest in full on or before the Due Date;

          2)        the death of the Promisor(s) or Payee(s);

          3)        the filing of bankruptcy proceedings involving the Promisor
                    as a Debtor

          4)        the application for appointment of a receiver for the 
                    Promisor;

          5)        the making of a general assignment for the benefit of the
                    Promisor's creditors;
<PAGE>   2

          6)        the insolvency of the Promisor; or

          7)        the misrepresentation by the Promisor to the Payee for the
                    purpose of obtaining or extending credit.

If any one or more of the provisions of this Note are determined to be
unenforceable, in whole or in part, for any reason, the remaining provisions
shall remain fully operative.

All payments of principal and interest on this Note shall be paid in the legal
currency of the United States.  Promisor waives presentment for payment,
protest, and notice of protest and nonpayment of this Note.

No renewal or extension of this Note, delay in enforcing any right of the Payee
under this Note, or assignment by Payee of this Note shall affect the liability
of the Promisor.  All rights of the Payee under this Note are cumulative and
may be exercised concurrently or consecutively at the Payee's option.

This Note shall be construed in accordance with the laws of the State of
Maryland.

Signed this 23 day of Sept. 1996 at Columbia, Maryland.

First Promisor
Credit Management Solutions, Inc.

By:     /s/ JAMES R. DEFRANCESCO           
   ----------------------------------------
        James R. DeFrancesco
        President


                                  Page 2 of 3
<PAGE>   3
To Whom it May Concern:

        The undersigned agrees that the Promissory Note dated December 31, 1995
in the amount of $214,498 given by Credit Management Solutions Inc. to the
Undersigned is due and payable on demand after October 1, 1997. 

Dated:  October 11, 1996                     /s/ James R. DeFrancesco    
                                             ---------------------------------
                                             James R. DeFrancesco    

<PAGE>   1
                                                                   EXHIBIT 10.10


                           BUSINESS LOAN AGREEMENT

<TABLE>
<CAPTION> 
 Principal     Loan Date     Maturity      Loan No      Call    Collateral    Account      Officer      Initials
<S>           <C>           <C>           <C>         <C>      <C>           <C>          <C>          <C>
$500,000.00                 06-01-1995                                                       rjh
</TABLE>

References in the shaded area are for Lender's use only and do not limit the
applicability of this document to any particular loan or item.

<TABLE>
<S>                                                      <C>
Borrower:  Credit Management Solutions, Inc.             Lender:   The Columbia Bank
           5950 Symphony Wood Road, Suite 301                      9151 Baltimore National Pike
           Columbia, MD 21044                                      Ellicott City, MD 21042
</TABLE>

THIS BUSINESS LOAN AGREEMENT between Credit Management Solutions, Inc.
("BORROWER") AND THE COLUMBIA BANK ("LENDER") IS MADE ON THE FOLLOWING TERMS
AND CONDITIONS. BORROWER HAS RECEIVED PRIOR COMMERCIAL LOANS FROM LENDER OR HAS
APPLIED TO LENDER FOR A COMMERCIAL LOAN OR LOANS AND OTHER FINANCIAL
ACCOMMODATIONS, INCLUDING THOSE WHICH MAY BE DESCRIBED ON ANY EXHIBIT OR
SCHEDULE ATTACHED TO THIS AGREEMENT. ALL SUCH LOANS AND FINANCIAL
ACCOMMODATIONS, TOGETHER WITH ALL FUTURE LOANS AND FINANCIAL ACCOMMODATIONS FROM
LENDER TO BORROWER, ARE REFERRED TO IN THIS AGREEMENT INDIVIDUALLY AS THE
"LOAN" AND COLLECTIVELY AS THE "LOANS". BORROWER UNDERSTANDS AND AGREES THAT:
(A) IN GRANTING, RENEWING, OR EXTENDING ANY LOAN, LENDER IS RELYING UPON
BORROWER'S REPRESENTATIONS, WARRANTIES, AND AGREEMENTS, AS SET FORTH IN THIS
AGREEMENT; (B) THE GRANTING, RENEWING, OR EXTENDING OF ANY LOAN BY LENDER AT
ALL TIMES SHALL BE SUBJECT TO LENDER'S SOLE JUDGMENT AND DISCRETION; AND (C)
ALL SUCH lOANS SHALL BE AND SHALL REMAIN SUBJECT TO THE FOLLOWING TERMS AND
CONDITIONS OF THIS AGREEMENT.

TERM. This Agreement shall be effective as of June 1, 1994, and shall continue
thereafter until all Indebtedness of Borrower to Lender has been performed in
full and the parties terminate this Agreement in writing.

DEFINITIONS. The following words shall have the following meanings when used in
this Agreement. Terms not otherwise defined in this Agreement shall have the
meanings attributed to such terms in the Uniform Commercial Code. All references
to dollar amounts shall mean amounts in lawful money of the United States of
America. 

     AGREEMENT. The word "Agreement" means this Business Loan Agreement, as this
     Business Loan Agreement may be amended or modified from time to time,
     together with all exhibits and schedules attached to this Business Loan
     Agreement from time to time.

     BORROWER. The word "Borrower" means Credit Management Solutions, Inc. and
     its successors and assigns. The word "Borrower" also includes, as
     applicable, all subsidiaries and affiliates of Borrower as provided below
     in the paragraph titled "Subsidiaries and Affiliates."

     CERCLA. The word "CERCLA" means the Comprehensive Environmental Response,
     Compensation, and Liability Act of 1980, as amended.

     COLLATERAL. The word "Collateral" means and includes without limitation all
     property and assets granted as collateral security for a Loan, whether real
     or personal property, whether granted directly or indirectly, whether
     granted now or in the future, and whether granted in the form of a security
     interest, mortgage, deed of trust, assignment, pledge, chattel mortgage,
     chattel trust, factor's lien, equipment trust, conditional sale, trust
     receipt, lien, charge, lien or title retention contract, lease or
     consignment intended as a security device, or any other security or lien
     interest whatsoever, whether created by law, contract, or otherwise.

     ERISA. The word "ERISA" means the Employee Retirement Security Act of 1974,
     as amended. 

     EVENT OF DEFAULT. The words "Event of Default" mean and include any of the
     Events of Default set forth below in the section titled "EVENTS OF
     DEFAULT."

     GRANTOR. The word "Grantor" means and includes each and all of the persons
     or entities granting a Security Interest in any Collateral for the
     indebtedness, and their personal representatives, successors and assigns.

     GUARANTOR. The word "Guarantor" means and includes without limitation, each
     and all of the guarantors, sureties, and accommodation parties in
     connection with any indebtedness and their personal representatives,
     successors and assigns.

     INDEBTEDNESS. The word "Indebtedness" means and includes without limitation
     all Loans, including all principal, interest and other fees, costs and
     charges, if any, together with all other present and future liabilities and
     obligations of Borrower, or any one or more of them, to Lender, whether
     direct or indirect, matured or unmatured, and whether absolute or
     contingent, joint, several, or joint and several, and no matter how the
     same may be evidenced or shall arise.

     LENDER. The word "Lender" means The Columbia Bank, its successors and
     assigns.

     LOAN. The word "Loan" or "Loans" means and includes any and all commercial
     loans and financial accommodations from Lender to Borrower, whether now or
     hereafter existing, and however evidenced, including without limitation
     those loans and financial accommodations described herein or described on
     any exhibit or schedule attached to this Agreement from time to time.

     NOTE. The word "Note" means Borrower's promissory note or notes, if any,
     evidencing Borrower's Loan obligations in favor of Lender, as well as any
     substitute, replacement or refinancing note or notes therefor.

     RELATED DOCUMENTS. The words "Related Documents" mean and include without
     limitation all promissory notes, credit agreements, loan agreements,
     guaranties, security agreements, mortgages, deeds of trust, and all other
     instruments, agreements and documents, whether now or hereafter existing,
     executed in connection with the Indebtedness.

     SECURITY AGREEMENT. The words "Security Agreement" mean and include without
     limitation any agreements, promises, covenants, arrangements,
     understandings or other agreements, whether created by law, contract, or
     otherwise, evidencing, governing, representing, or creating a Security
     interest.

     SECURITY INTEREST. The words "Security Interest" mean and include without
     limitation any and all types of liens and encumbrances, whether created by
     law, contract, or otherwise.

     SARA. The word "SARA" means the Superfund Amendments and Reauthorization
     Act of 1986 as now or hereafter amended.

REPRESENTATIONS AND WARRANTIES. Borrower represents and warrants to Lender as
of the date of this Agreement and as of the date of each disbursement of Loan
proceeds: 

     ORGANIZATION. Borrower is a corporation which is duly organized, validly
     existing, and in good standing under the laws of the State of Maryland.
     Borrower has the full power and authority to own its properties and to
     transact the businesses in which it is presently engaged or presently
     proposes to engage. Borrower also is duly qualified as a foreign
     corporation and is in good standing in all states in which the failure to
     so qualify would have a material adverse effect on its businesses or
     financial condition.

     AUTHORIZATION. The execution, delivery, and performance of this Agreement
     and all Related Documents by Borrower, to the extent to be executed
     delivered or performed by Borrower, have been duly authorized by all
     necessary action by Borrower; do not require the consent or approval of any
     other person, regulatory authority or governmental body; and do not
     conflict with, result in a violation of, or constitute a default under (a)
     any provision of its articles of incorporation or organization, or bylaws,
     or any agreement or other instrument binding upon Borrower or (b) any law,

<PAGE>   2
                           BUSINESS LOAN AGREEMENT                      Page 2
                                 (Continued)


  governmental regulation, court decree, or order applicable to Borrower.

  FINANCIAL INFORMATION.  Each financial statement of Borrower supplied to
  Lender truly and completely disclosed Borrower's financial condition as of the
  date of the statement, and there has been no material adverse change in
  Borrower's financial condition subsequent to the date of the most recent
  financial statement supplied to Lender. Borrower has no material contingent
  obligations except as disclosed in such financial statements.

  LEGAL EFFECT.  This Agreement constitutes, and any instrument or agreement
  required hereunder to be given by Borrower when delivered will constitute,
  legal, valid and binding obligations of Borrower enforceable against Borrower
  in accordance with their respective terms.

  PROPERTIES.  Except as contemplated by this Agreement or as previously
  disclosed in Borrower's financial statements or in writing to Lender and as
  accepted by Lender, and except for property tax liens for taxes not presently
  due and payable, Borrower owns and has good title to all of Borrower's
  properties free and clear of all Security Interests, and has not executed any
  security documents or financing statements relating to such properties. All of
  Borrower's properties are titled in Borrower's legal name, and Borrower has
  not used, or filed a financing statement under, any other name for at least
  the last five (5) years. 


  HAZARDOUS SUBSTANCES.  The terms "hazardous waste," "hazardous substance,"
  "disposal," "release," and "threatened release," as   used in this Agreement,
  shall have the same meanings as set forth in the "CERCLA," "SARA," the
  Hazardous Materials Transportation Act, 49 U.S.C. Section 1801, et seq., the
  Resource Conservation and Recovery Act, 49 U.S.C. Section 6901, et. seq., or
  other applicable state or Federal laws, rules, or regulations adopted
  pursuant to any of the foregoing. Except as disclosed to and acknowledged by
  Lender in writing, Borrower represents and warrants that: (a) During the
  period of Borrower's ownership of the properties, there has been no use,
  generation, manufacture, storage, treatment, disposal, release or threatened
  release of any hazardous waste or substance by any person on, under, or about
  any of the properties. (b) Borrower has no knowledge of, or reason to believe
  that there has been (i) any use, generation, manufacture, storage, treatment,
  disposal, release, or threatened release of any hazardous waste or substance
  by any prior owners or occupants of any of the properties, or (ii) any actual
  or threatened litigation or claims of any kind by any person relating to such
  matters. (c) Neither Borrower nor any tenant, contractor, agent or other
  authorized user of any of the properties shall use, generate, manufacture,
  store, treat, dispose of, or release any hazardous waste or substance on,
  under, or about any of the properties; and any such activity shall be
  conducted in compliance with all applicable federal, state, and local laws,
  regulations, and ordinances, including without limitation those laws,
  regulations and ordinances described above. Borrower authorizes Lender and
  its agents to enter upon the properties to make such inspections and tests as
  Lender may deem appropriate to determine compliance of the properties with
  this section of the Agreement. Any inspections or tests made by Lender shall
  be at Borrower's expense and for Lender's purposes only and shall not be
  construed to create any responsibility or liability on the part of Lender to
  Borrower or to any other person. The representations and warranties contained
  herein are based on Borrower's due diligence in investigating the properties
  for hazardous waste. Borrower hereby (a) releases and waives any future
  claims against Lender for indemnity or contribution in the event Borrower
  becomes liable for cleanup or other costs under any such laws, and (b) agrees
  to indemnify and hold harmless Lender against any and all claims, losses,
  liabilities, damages, penalties, and expenses which Lender may directly or
  indirectly sustain or suffer resulting from a breach of this section of the
  Agreement or as a consequence of any use, generation, manufacture, storage,
  disposal, release or threatened release occurring prior to Borrower's
  ownership or interest in the properties, whether or not the same was or
  should have been known to Borrower. The provisions of this section of the
  Agreement, including the obligation to indemnify, shall survive the payment
  of the Indebtedness and the termination or expiration of this Agreement and
  shall not be affected by Lender's acquisition of any interest in any of the
  properties, whether by foreclosure or otherwise.

  LITIGATION AND CLAIMS.  No litigation, claim, investigation, administrative
  proceeding or similar action (including those for unpaid taxes) against
  Borrower is pending or threatened, and no other event has occurred which may
  materially adversely affect Borrower's financial condition or properties,
  other than litigation, claims, or other events, if any, that have been
  disclosed to and acknowledged by Lender in writing.

  TAXES.   To the best of Borrower's knowledge, all tax returns and reports of
  Borrower that are or were required to be filed, have been filed, and all
  taxes, assessments and other governmental charges have been paid in full,
  except those presently being or to be contested by Borrower in good faith in
  the ordinary course of business and for which adequate reserves have been
  provided.

  LIEN PRIORITY.  Unless otherwise previously disclosed to Lender in writing,
  Borrower has not entered into or granted any Security Agreements, or permitted
  the filing or attachment of any Security Interests on or affecting any of the
  Collateral directly or indirectly securing repayment of Borrower's Loan and
  Note, that would be prior or that may in any way be superior to Lender's
  Security Interests and rights in and to such Collateral.

  BINDING EFFECT.  This Agreement, the Note and all Security Agreements directly
  or indirectly securing repayment of Borrower's Loan and Note are binding upon
  Borrower as well as upon Borrower's successors, representatives and assigns,
  and are legally enforceable in accordance with their respective terms.

  COMMERCIAL PURPOSES.  Borrower intends to use the Loan proceeds solely for
  business or commercial related purposes.

  EMPLOYEE BENEFIT PLANS.  Each employee benefit plan as to which Borrower may
  have any liability complies in all material respects with all applicable
  requirements of law and regulations, and (i) no Reportable Event nor
  Prohibited Transaction (as defined in ERISA) has occurred with respect to any
  such plan, (ii) Borrower has not withdrawn from any such plan or initiated
  steps to do so, and (iii) no steps have been taken to terminate any such plan.

  LOCATION OF BORROWER'S OFFICES AND RECORDS.  The chief place of business of
  Borrower and the office or offices where Borrower keeps its records concerning
  the Collateral is located at 5950 Symphony Wood Road, Suite 301, Columbia, MD
  21044. 

  INFORMATION.  All information heretofore or contemporaneously herewith
  furnished by Borrower to Lender for the purposes of or in connection with this
  Agreement or any transaction contemplated hereby is, and all information
  hereafter furnished by or on behalf of Borrower to Lender will be, true and
  accurate in every material respect on the date as of which such information is
  dated or certified; and none of such information is or will be incomplete by
  omitting to state any material fact necessary to make such information not
  misleading. 

  SURVIVAL OF REPRESENTATION AND WARRANTIES.  Borrower understands and agrees
  that Lender is relying upon the above representations and warranties in
  extending Loan Advances to Borrower. Borrower further agrees that the
  foregoing representations and warranties shall be continuing in nature and
  shall remain in full force and effect until such time as Borrower's Loan and
  Note shall be paid in full, or until this Agreement shall be terminated in the
  manner provided above, whichever is the last to occur.

AFFIRMATIVE COVENANTS.  Borrower covenants and agrees with Lender that, while
this Agreement is in effect, Borrower will:

  LITIGATION.  Promptly inform Lender in writing of (a) all material adverse
  changes in Borrower's financial condition, and (b) all litigation and claims
  and all threatened litigation and claims affecting Borrower or any Guarantor
  which could materially affect the financial condition of Borrower or the
  financial condition of any Guarantor.

  FINANCIAL RECORDS.  Maintain its books and records in accordance with
  generally accepted accounting principles, applied on a consistent basis, and
  permit Lender to examine and audit Borrower's books and records at all
  reasonable times. 

<PAGE>   3
                            BUSINESS LOAN AGREEMENT
                                  (Continued)


  ADDITIONAL INFORMATION.  Furnish such additional information and statements,
  lists of assets and liabilities, agings of receivables and payables, inventory
  schedules, budgets, forecasts, tax returns, and other reports with respect to
  Borrower's financial condition and business operations as Lender may request
  from time to time.

  INSURANCE.  Maintain fire and other risk insurance, public liability
  insurance, and such other insurance as Lender may from time to time reasonably
  require with respect to Borrower's properties and operations, in form, 
  amounts, coverages and with insurance companies acceptable to Lender. 
  Borrower, upon request of Lender, will deliver to Lender from time to time 
  the policies or certificates of insurance in form satisfactory to Lender, 
  including stipulations that coverages will not be cancelled or diminished 
  without at least ten (10) days' prior written notice to Lender. In 
  connection with all policies covering assets in which Lender holds or is 
  offered a security interest for the Loans, Borrower will provide Lender with 
  such loss payable or other endorsements as Lender may require.

  INSURANCE REPORTS.  Furnish to Lender, upon request of Lender, reports on
  each existing insurance policy showing such information as Lender may
  reasonably request, including without limitation the following: (a) the name 
  of the insurer; (b) the risks insured; (c) the amount of the policy; (d) the
  properties insured; (e) the then current property values on the basis of which
  insurance has been obtained, and the manner of determining those values; and
  (f) the expiration date of the policy. In addition, upon request of Lender
  (however not more often than annually), Borrower will have an independent
  appraiser satisfactory to Lender determine, as applicable, the actual cash
  value or replacement cost of any Collateral.

  GUARANTIES.  Prior to disbursement of any Loan proceeds, furnish executed
  guaranties of the Loans in favor of Lender, on Lender's forms, and in the
  amounts and by the guarantors named below:

     <TABLE>

     <CAPTION>

             GUARANTORS                             AMOUNTS
             ----------                             -------
             <S>                                    <C>

             Scott Freiman                          $500,000.00*           
             Hyson S. Freiman                       $500,000.00*
             James R. DeFrancesco                   $500,000.00*

             *subject to the provisions of the Guaranty.

      </TABLE>

  OTHER AGREEMENTS.  Comply with all terms and conditions of all other
  agreements, whether now or hereafter existing, between Borrower and any other
  party and notify Lender immediately in writing of any default in connection
  with any other such agreements.

  LOAN PROCEEDS.  Use all Loan proceeds solely for Borrower's business
  operations, unless specifically consented to the contrary by Lender in 
  writing.

  TAXES, CHARGES AND LIENS.  Pay and discharge when due all of its indebtedness
  and obligations, including without limitation all assessments, taxes,
  governmental charges, levies and liens, of every kind and nature, imposed upon
  Borrower or its properties, income, or profits, prior to the date on which
  penalties would attach, and all lawful claims that, if unpaid, might become a
  lien or charge upon any of Borrower's properties, income, or profits. Provided
  however, Borrower will not be required to pay and discharge any such
  assessment, tax, charge, levy, lien or claim so long as (a) the legality of 
  the same shall be contested in good faith by appropriate proceedings, and (b)
  Borrower shall have established on its books adequate reserves with respect to
  such contested assessment, tax, charge, levy, lien, or claim in accordance 
  with generally accepted accounting practices. Borrower, upon demand of 
  Lender, will furnish to Lender evidence of payment of the assessments, taxes,
  charges, levies, liens and claims and will authorize the appropriate 
  governmental official to deliver to Lender at any time a written statement 
  of any assessments, taxes, charges, levies, liens and claims against 
  Borrower's properties, income, or profits.

  PERFORMANCE.  Perform and comply with all terms, conditions, and provisions
  set forth in this Agreement and in all other instruments and agreements 
  between Borrower and Lender in a timely manner, and promptly notify Lender 
  if Borrower learns of the occurrence of any event which constitutes an Event 
  of Default under this Agreement.

  OPERATIONS.  Substantially maintain its present executive and management
  personnel; conduct its business affairs in a reasonable and prudent manner and
  in compliance with all applicable federal, state and municipal laws,
  ordinances, rules and regulations respecting its properties, charters,
  businesses and operations, including without limitation, compliance with the
  Americans With Disabilities Act and with all minimum funding standards and
  other requirements of ERISA and other laws applicable to Borrower's employee
  benefit plans.

  INSPECTION.  Permit employees or agents of Lender at any reasonable time to
  inspect any and all collateral for the Loan or Loans and Borrower's other
  properties and to examine or audit Borrower's books, accounts, and records and
  to make copies and memoranda of Borrower's books, accounts, and records. If
  Borrower now or at any time hereafter maintains any records (including without
  limitation computer generated records and computer software programs for the
  generation of such records) in the possession of a third party, Borrower, upon
  request of Lender, shall notify such party to permit Lender free access to 
  such records at all reasonable times and to provide Lender with copies of any
  records it may request, all at Borrower's expense.

  COMPLIANCE CERTIFICATE.  Unless waived in writing by Lender, provide Lender
  at least annually and at the time of each disbursement of Loan proceeds with a
  certificate executed by Borrower's chief financial officer, or other officer 
  or person acceptable to Lender, certifying that the representations and 
  warranties set forth in this Agreement are true and correct as of the date 
  of the certificate and further certifying that, as of the date of the 
  certificate, no Event of Default exists under this Agreement.

  ADDITIONAL ASSURANCES.  Make, execute and deliver to Lender such promissory
  notes, mortgages, deeds of trust, security agreements, financing statements,
  instruments, documents and other agreements as Lender or its attorneys may
  reasonably request to evidence and secure the Loans and to perfect all 
  Security Interests.

NEGATIVE COVENANTS.  Borrower covenants and agrees with Lender that while this
Agreement is in effect, Borrower shall not, without the prior written consent
of Lender:

  INDEBTEDNESS AND LIENS.  (a) Except for trade debt incurred in the normal
  course of business and indebtedness to Lender contemplated by this Agreement,
  create, incur or assume indebtedness for borrowed money, including capital
  leases, (b) sell, transfer, mortgage, assign, pledge, lease, grant a security
  interest in, or encumber any of Borrower's assets, or (c) sell with recourse
  any of Borrower's accounts, except to Lender.

  CONTINUITY OF OPERATIONS.  (a) Engage in any business activities
  substantially different than those in which Borrower is presently engaged, (b)
  cease operations, liquidate, merge, transfer, acquire or consolidate with any
  other entity, change ownership, dissolve or transfer or sell Collateral out of
  the ordinary course of business, or (c) pay any dividends on Borrower's stock
  (other than dividends payable in its stock and except as may be statutorily
  required for Subchapter S corporations) or purchase or retire any of 
  Borrower's outstanding shares or alter or amend Borrower's capital structure.

  LOANS, ACQUISITIONS AND GUARANTIES.  (a) Loan, invest in or advance money or
  assets, (b) purchase, create or acquire any interest in any other enterprise 
  or entity, or (c) incur any obligation as surety or guarantor other than in 
  the ordinary course of business.

CESSATION OF ADVANCES.  If Lender has made any commitment to make any Loan to
Borrower whether under this Agreement or under any other agreement, Lender
shall have no obligation to make Loan Advances or to disburse Loan proceeds if:
(a) Borrower or any Guarantor is in default under 
<PAGE>   4
                           BUSINESS LOAN AGREEMENT                  PAGE 4
                                 (Continued)

the terms of this Agreement or any of the Related Documents or any other
agreement that Borrower of any Guarantor has with Lender; (b) Borrower becomes
insolvent, files a petition in bankruptcy or similar proceedings, or is
adjudged a bankrupt; (c) there occurs a material adverse change in Borrower's
financial condition, in the financial condition of any Guarantor, or in the
value of any Collateral securing any Loan; (d) any Guarantor seeks, claims or
otherwise attempts to limit, modify or revoke such Guarantor's guaranty of the
Loan or any other loan with Lender; or (e) Lender in good faith deems itself
insecure even though no Event of Default shall have occurred.

FINANCIAL REPORTING. The Borrower shall submit to the Lender (i) within ninety
(90) days after the close of the Borrowers's fiscal year, annual CPA reviewed
financial statements; (ii) with ten (10) days after the end of each month,
internally prepared accounts receivable aging reports; and (iii) within thirty
(30) days after the end of each quarter, CPA prepared financial statements.

ADDITIONAL COVENANTS. (a) Liabilities due from the Borrower to any guarantor
after June 1, 1994 shall be fully and totally subordinated to the Lender. If
Borrower's debt-to-tangible net worth is equal to or less than 5.25:1, payments
may occur to the extent that the debt-to-tangible net worth ratio does not rise
above 5.25:1. (b) The Borrower shall maintain all of its corporate accounts
with the Lender.

RIGHT OF SETOFF. Borrower grants to Lender a contractual possessory security
interest in, and hereby assigns, conveys, delivers, pledges, and transfers to
Lender all Borrower's right, title and interest in and to, Borrower's accounts
with Lender (whether checking, savings, or some other account), including
without limitation all accounts held jointly with someone else and all accounts
Borrower may open in the future, excluding however all IRA, Keogh, and trust
accounts. Borrower authorizes Lender, to the extent permitted by applicable
law, to charge or setoff all sums owing on the indebtedness against any and all
such accounts.

EVENTS OF DEFAULT. Each of the following shall constitute an Event of Default
under this Agreement:

        DEFAULT ON INDEBTEDNESS. Failure of Borrower to make any payment when
        due on the Indebtedness.

        OTHER DEFAULTS. Failure of Borrower or any Grantor to comply with or to
        perform when due any other term, obligation, covenant or condition
        contained in this Agreement or in any of the Related Documents, or
        failure of Borrower to  comply with or to perform any other term,
        obligation, covenant or condition contained in any other agreement
        between Lender and Borrower.

        DEFAULT IN FAVOR OF THIRD PARTIES. Should Borrower or any Grantor
        default under any loan, extension of credit, security agreement,
        purchase or sales agreement, or any other agreement, in favor of any
        other creditor or person that may materially affect any of Borrower's
        property or Borrower's or any Grantor's ability to repay the Loans or
        perform their respective obligations under this Agreement or any of the
        Related Documents.

        FALSE STATEMENTS. Any warranty, representation or statement made or
        furnished to Lender by or on behalf of Borrower or any Grantor under
        this Agreement or the Related Documents is false or misleading in
        any material respect, either now or at the time made or furnished.


        DEFECTIVE COLLATERALIZATION. This Agreement or any of the Related
        Documents ceases to be in full force and effect (including failure of
        any Security Agreement to create a valid and perfected Security
        Interest) at any time and for any reason.

        INSOLVENCY. The dissolution or termination of Borrower's existence as a
        going business, or a trustee or receiver is appointed for Borrower or
        for all or a substantial portion of the assets of Borrower, or Borrower
        makes a general assignment for the benefit of Borrower's creditors, or
        Borrower files for bankruptcy, or an involuntary bankruptcy petition is
        filed against Borrower and such involuntary petition remains
        undismissed for sixty (60) days.

        CREDITOR OF FORFEITURE PROCEEDINGS. Commencement of foreclosure or
        forfeiture proceedings, whether by judicial proceeding, self-help,
        repossession or any other method, by any creditor of Borrower, any
        creditor of any Grantor against any collateral securing the
        Indebtedness, or by any governmental agency. This includes a
        garnishment, attachment, or levy on or of any of Borrower's deposit
        accounts with Lender.

        EVENTS AFFECTING GUARANTOR. Any of the preceding events occurs with
        respect to any Guarantor of any of the Indebtedness or such Guarantor
        dies or becomes incompetent or any Guarantor revokes any guaranty of
        the Indebtedness.

        CHANGE IN OWNERSHIP. Any change in ownership of twenty-five percent
        (25%) or more of the common stock of Borrower.

        INSECURITY. Lender, in good faith, deems itself insecure.


EFFECT OF AN EVENT OF DEFAULT. If any Event of Default shall occur, all
commitments and obligations of Lender under this Agreement or the Related
Documents or any other agreement immediately will terminate (including any
obligation to make Loan Advances or disbursements), and, at Lender's option, all
sums owing in connection with the Loans, including all principal, interest, and
all other fees, costs and charges, if any, will become immediately due and
payable, all without notice of any kind to Borrower, except that in the case
of an Event of Default of the type described in the "Insolvency" subsection
above, such acceleration shall be automatic and not optional.

MISCELLANEOUS PROVISIONS. The following miscellaneous provisions are a part of
this Agreement:

        AMENDMENTS. This Agreement, together with any Related Documents,
        constitutes the entire understanding and agreement of the parties as to
        the matters set forth in this Agreement. No alteration of or
        amendment to this Agreement shall be effective unless given in writing
        and signed by the party or parties sought to be charged or bound by the
        alteration or amendment.

        APPLICABLE LAW. This Agreement shall be governed by, construed and
        enforced in accordance with the laws of the State of Maryland. LENDER
        AND BORROWER EACH HEREBY WAIVE TRAIL BY JURY IN ANY ACTION OR
        PROCEEDING TO WHICH LENDER OR BORROWER MAY BE PARTIES, ARISING OUT
        OF, OR IN ANY WAY PERTAINING TO, THIS AGREEMENT. IT IS AGREED THAT THIS
        WAIVER CONSTITUTES A WAIVER OF TRIAL BY JURY OF ALL CLAIMS AGAINST ALL
        PARTIES TO SUCH ACTIONS OR PROCEEDINGS. THIS WAIVER IS KNOWINGLY,
        WILLINGLY AND VOLUNTARILY MADE BY LENDER AND BORROWER, AND LENDER AND
        BORROWER EACH HEREBY REPRESENT THAT NO REPRESENTATIONS OF FACT OR
        OPINION HAVE BEEN MADE BY ANY INDIVIDUAL TO INDUCE THIS WAIVER OF TRIAL
        BY JURY OR TO IN ANY WAY MODIFY OR NULLIFY ITS EFFECT. BORROWER FURTHER
        REPRESENTS THAT BORROWER HAS BEEN REPRESENTED IN THE SIGNING OF THIS
        AGREEMENT AND IN THE MAKING OF THIS WAIVER BY INDEPENDENT LEGAL
        COUNSEL, SELECTED OF BORROWER'S OWN FREE WILL, AND THAT BORROWER HAS
        HAD THE OPPORTUNITY TO DISCUSS THIS WAIVER WITH COUNSEL.

        CAPTION HEADINGS. Caption headings in this Agreement are for
        convenience purposes only and are not to be used to interpret or define
        the provisions of this Agreement.

        CONSENT TO JURISDICTION. Borrower irrevocably submits to the
        jurisdiction of any state or federal court sitting in the State of
        Maryland over any suit, action, or proceeding arising out of or relating
        to this Agreement. Borrower irrevocably waives, to the fullest extent
        permitted by law, any objection that Borrower may now or hereafter have
        to the laying of venue of any such suit, action, or proceeding brought
        in any such court and any claim that any such suit, action, or
        proceeding brought in any such court has been brought in an inconvenient
        forum. Final judgment in any such suit, action, or proceeding brought in
        any such court shall be conclusive and binding upon Borrower and may be
        enforced in any court in which Borrower is subject to jurisdiction by a
        suit upon such judgment provided that service of process is effected
        upon Borrower as provided in this Agreement or as otherwise permitted by
        applicable law.
<PAGE>   5
                            BUSINESS LOAN AGREEMENT
                                  (CONTINUED)                             PAGE 5
================================================================================
     CONSENT TO LOAN PARTICIPATION.  Borrower agrees and consents to Lender's
     sale or transfer, whether now or later, of one or more participation
     interests in the Loans to one or more purchasers, whether related or
     unrelated to Lender. Lender may provide, without any limitation whatsoever,
     to any one or more purchasers, or potential purchasers, any information or
     knowledge Lender may have about Borrower or about any other matter relating
     to the Loan, and Borrower hereby waives any rights to privacy it may have
     with respect to such matters.  Borrower additionally waives any and all
     notices of sale of participation interests, as well as all notices of any
     repurchase of such participation interests.  Borrower also agrees that the
     purchasers of any such participation interests will be considered as the
     absolute owners of such interests in the Loans and will have all the rights
     granted under the participation agreement or agreements governing the sale
     of such participation interests.  Borrower further waives all rights of
     offset or counterclaim that it may have now or later against Lender or
     against any purchaser of such a participation interest and unconditionally
     agrees that either Lender or such purchaser may enforce Borrower's
     obligation under the Loans irrespective of the failure or insolvency of any
     holder of any interest in the Loans.  Borrower further agrees that the
     purchaser of any such participation interests may enforce its interests
     irrespective of any personal claims or defenses that Borrower may have
     against Lender.

     COSTS AND EXPENSES. Borrower agrees to pay upon demand all of Lender's
     out-of-pocket expenses incurred in connection with this Agreement or in
     connection with the Loans made pursuant to this Agreement.  Subject to any
     limits under applicable law, if Lender hires an attorney to help enforce
     this Agreement or to collect any indebtedness, borrower agrees to pay
     Lender's attorney's fees, and all of Lender's other collection
     expenses, whether or not there is a lawsuit and including legal expenses
     for bankruptcy proceedings.

     NOTICES.  All notices required to be given under this Agreement shall be
     given in writing and shall be effective when actually delivered if hand
     delivered or when deposited with a nationally recognized overnight courier
     or deposited as certified or registered mail in the Untied States mail,
     first class, postage prepaid, addressed to the party to whom the notice is
     to be given at the address shown above.  Any party may change its address
     for notices under this Agreement by giving formal written notice to the
     other parties, specifying that the purpose of the notice is to change the
     party's address.  To the extent permitted by applicable law, if there is
     more than one Borrower, notice to any Borrower will constitute notice to
     all Borrowers.  For notice purposes, Borrower agrees to keep lender
     informed at all times of Borrower's current address(es). 

     SEVERABILITY.  If a court of competent jurisdiction finds any provision of
     this Agreement to be invalid or unenforceable as to any person or
     circumstance, such finding shall not render that provision invalid or
     unenforceable as to any other persons or circumstances.  If feasible, any
     such offending provision shall be deemed to be modified to be within the
     limits of enforceability or validity; however, if the offending provision
     cannot be so modified, it shall be stricken and all other provisions of 
     this Agreement in all other respects shall remain valid and enforceable.

     SUBSIDIARIES AND AFFILIATES OF BORROWER.  To the extent the context of any
     provisions of this Agreement makes it appropriate, including without
     limitation any representation, warranty or covenant, the word "Borrower"
     as used herein shall include all subsidiaries and affiliates of Borrower.
     Notwithstanding the foregoing however, under no circumstances shall this
     Agreement be construed to require Lender to make any Loan or other
     financial accommodation to any subsidiary or affiliate of Borrower.


     SUCCESSORS AND ASSIGNS.  All covenants and agreements contained by or on
     behalf of Borrower shall bind its successors and assigns and shall inure to
     the benefit of Lender, its successors and assigns.  Borrower shall not,
     however, have the right to assign its rights under this Agreement or any
     interest therein, without the prior written consent of Lender.

     SURVIVAL.  All warranties, representations, and agreements of Borrower in
     this Agreement shall survive the making of the Loan or Loans contemplated
     hereby, and shall be deemed made and redated by Borrower at the time of the
     making of each disbursement of Loan proceeds.

     TIME IS OF THE ESSENCE.  Time is of the essence in the performance of this
     Agreement.

     WAIVER.  Indulgence by Lender with respect to any of the terms and
     conditions of this Agreement or the failure of Lender to exercise any of
     its rights under this Agreement shall not constitute a waiver thereof, and
     Borrower shall remain liable for the strict performance of such terms and
     conditions until this Agreement shall be terminated.  No provision of this
     Agreement may be waived or modified orally, but all such waivers or
     modifications shall be in writing. Whenever the consent of Lender is
     required under this Agreement, the granting of such consent by Lender in
     one instance shall not constitute Lender's continuing consent in subsequent
     instances, and in all cases such consent may be granted or withheld in the
     sole discretion of Lender.

THIS BUSINESS LOAN AGREEMENT IS SIGNED, SEALED AND DELIVERED EFFECTIVE IN ALL
RESPECTS AS OF 6/10/94.

BORROWER:

CREDIT MANAGEMENT SOLUTIONS, INC.
- -----------------------------------
BY:  JAMES R. DEFRANCESCO                  By: Scott Freiman 
   --------------------------------(SEAL)      --------------------------
     JAMES R. DEFRANCESCO                      SCOTT FREIMAN

LENDER:

THE COLUMBIA BANK

By:  Robert Hoffman
   --------------------------------
   Authorized Officer
================================================================================
<PAGE>   6
                        [THE COLUMBIA BANK LETTERHEAD]




                                                        August 2, 1996

Mr. James DeFrancesco
President
Credit Management Solutions, Inc.
5950 Symphony Wood Road
Suite 301
Columbia, MD  21044


        Re:     Promissory Note in the Principal Amount of
                $500,000.00 from Credit Management Solutions, Inc.
                to the order of The Columbia Bank (the "Note").

Dear Jim:

        On behalf of The Columbia Bank ("Bank"), we are pleased to advise you
that the Bank has approved the modification of certain provisions of the Note
as set forth below:

        Maturity - Subject to the current provisions of the Note for payment on
demand or otherwise upon maturity of the Note, the Bank hereby agrees to extend
the outside date of maturity for payment of the entire unpaid balance of the
Principal Amount and all unpaid interest accrued thereon to July 1, 1997.

        Except as hereinabove provided, the provisions of the Note and the
other Loan Documents referred to in the letter have not been altered, and the
modifications set forth herein shall not be deemed to constitute a novation of
any of the obligations of the Borrower to the Bank.  Unless otherwise provided
in this letter, all terms described herein shall have the meaning set forth in
the Note or the other Loan Documents.

        This letter, which I have signed below on behalf of the Bank, shall
become effective only upon your signature and return of this letter to me.  The
fully executed letter will then be included in your loan file with the Bank.  A
copy of this letter should be retained for your records.

                                                Very truly yours,



                                                Robert J. Hoffman
                                                Robert J. Hoffman
                                                Vice President






<PAGE>   7
Mr. James DeFrancesco
August 2, 1996
Page 2

AGREED TO AND ACCEPTED this 6 day
of August, 1996.

BORROWER:

Credit Management Solutions, Inc.


     James DeFrancesco  
- ------------------------------------
     James DeFrancesco, President


GUARANTORS:

James DeFrancesco
- ------------------------------------
James DeFrancesco, as guarantor

Scott Freiman
- ------------------------------------ 
Scott Freiman, as guarantor



<PAGE>   1
                                                                   EXHIBIT 10.11


                     1996 CREDIT MANAGEMENT SOLUTIONS, INC.

                        NON-QUALIFIED STOCK OPTION PLAN


         1.      PURPOSE OF THE PLAN.

         The purpose of this 1996 Credit Management Solutions, Inc.
Non-Qualified Stock Option Plan (the "Plan") is to advance the interests of
Credit Management Solutions, Inc. (the "Company") by attracting and retaining
non-Employee Directors and Employees who have significantly contributed, and
will significantly contribute, to the growth and earnings of the Company by
providing them with the opportunity to acquire Shares.  By encouraging such
stock ownership, the Company seeks to attract, retain and motivate the best
available personnel for positions of substantial responsibility and to provide
additional incentive to non-Employee Directors and Employees of the Company or
any Affiliate to promote the success of the business.

         2.      DEFINITIONS.

         As used herein, the following definitions shall apply.

         (a)     "Affiliate" shall mean any "parent corporation" or "subsidiary
corporation" of the Company, as such terms are defined in Section 424(e) and
(f), respectively, of the Code, and any other subsidiary corporations of a
parent corporation of the Company.

         (b)     "Agreement" shall mean a written agreement entered into in
accordance with Paragraph 5(c) hereof.

         (c)     "Board" shall mean the Board of Directors of the Company.

         (d)     "Code" shall mean the Internal Revenue Code of 1986, as
amended.

         (e)     "Committee" shall mean the Stock Option Committee appointed by
the Board in accordance with Paragraph 5(a) hereof.

         (f)     "Common Stock" shall mean the common stock, par value $.01
per share, of the Company.

         (g)     "Company" shall mean Credit Management Solutions, Inc.

         (h)     "Continuous Service" shall mean the absence of any
interruption or termination of service as an Employee or Director of the
Company or an Affiliate.  Continuous Service shall not be considered
interrupted in the case of sick leave, military leave or any other leave of
absence approved by the Company or in the case of transfers between payroll
locations of the Company or between the Company, an Affiliate or a successor.

         (i)     "Director" shall mean any member of the Board, and any member
of the board of directors of any Affiliate that the Board has by resolution
designated as being eligible for participation in this Plan.

         (j)     "Effective Date" shall mean the date specified in Paragraph 12
hereof.





<PAGE>   2
         (k)     "Employee" shall mean any person employed by the Company or an
Affiliate who is an employee for federal tax purposes.

         (l)     "Exercise Price" shall mean the price per Optioned Share at
which an Option may be exercised.

         (m)     "Market Value" shall mean the fair market value of the Common
Stock, as determined under Paragraph 7(b) hereof.

         (n)     "Option" means an option to purchase Common Stock.

         (o)     "Optioned Shares" shall mean Shares granted pursuant to this
Plan.

         (p)     "Participant" shall mean any Employee or other person who
receives an Option pursuant to the Plan.

         (q)     "Share" shall mean one share of Common Stock.

         3.      TERM OF THE PLAN AND OPTIONS.

         (a)     Term of the Plan.  The Plan shall continue in effect for a
term of 10 years from the Effective Date or the date the Plan is adopted by the
Board (whichever period ends earlier), unless sooner terminated pursuant to
Paragraph 14 hereof.  No Option shall be granted under the Plan after such ten
year term.

         (b)     Term of Options.  The term of each Option granted under the
Plan shall be established by the Committee, but shall not exceed 10 years.

         4.      SHARES SUBJECT TO THE PLAN.

         Except as otherwise required by the provisions of Paragraph 9 hereof,
the aggregate number of Shares deliverable pursuant to Options shall not exceed
2,750,000 Shares.  Such Shares may either be authorized but unissued Shares
or Shares held in treasury.  If any Options should expire, become
unexercisable, or be forfeited for any reason without having been exercised or
become vested in full, the Optioned Shares shall, unless the Plan shall have
been terminated, be available for the grant of additional Options under the
Plan.

         5.      ADMINISTRATION OF THE PLAN.

         (a)     Composition of the Committee. The Plan shall be administered
by the Committee, which shall consist of not less than two (2) members of the
Board.  Members of the Committee shall serve at the pleasure of the Board.

         (b)     Powers of the Committee.  Except as limited by the express
provisions of the Plan or by resolutions adopted by the Board, the Committee
shall have sole and complete authority and discretion (i) to select
Participants and grant Options, (ii) to determine the form and content of
Options to be issued and the form of Agreements under the Plan, (iii) to
interpret the Plan, (iv) to prescribe, amend and rescind rules and regulations
relating to the Plan, and (v) to make other determinations necessary or
advisable for the administration of the Plan.  The Committee shall have and may
exercise such other power and authority as may be delegated to it by the Board
from time to time.  A majority of the entire Committee shall constitute a
quorum and the action of a majority of the members present at any meeting at
which a quorum is present, or acts approved in writing by a majority of the
Committee without a meeting, shall be deemed the action of the Committee.





                                       2
<PAGE>   3
         (c)     Agreement.  Each Option shall be evidenced by a written
agreement containing such provisions as may be approved by the Committee.  Each
such Agreement shall constitute a binding contract between the Company and the
Participant, and every Participant, upon acceptance of such Agreement, shall be
bound by the terms and restrictions of the Plan and of such Agreement.  The
terms of each such Agreement shall be in accordance with the Plan, but each
Agreement may include such additional provisions and restrictions determined by
the Committee, in its discretion, provided that such additional provisions and
restrictions are not inconsistent with the terms of the Plan.  In particular,
the Committee shall set forth in each Agreement (i) the Exercise Price of an
Option, (ii) the number of Shares subject to, and the expiration date of, the
Option, (iii) the manner, time and rate (cumulative or otherwise) of exercise
or vesting of such Option, and (iv) the restrictions, if any, to be placed upon
such Option, or upon Shares which may be issued upon exercise of such Option.

         The Chairman of the Committee and such other Directors and officers of
the Company as shall be designated by the Committee are hereby authorized to
execute Agreements on behalf of the Company and to cause them to be delivered
to the recipients of Options.

         (d)     Effect of the Committee's Decisions.  All decisions,
determinations and interpretations of the Committee shall be final and
conclusive on all persons affected thereby.

         (e)     Indemnification. In addition to such other rights of
indemnification as they may have, the members of the Committee shall be
indemnified by the Company in connection with any claim, action, suit or
proceeding relating to any action taken or failure to act under or in
connection with the Plan or any Option, granted hereunder to the full extent
provided for under the Company's governing instruments with respect to the
indemnification of Directors.

         6.      GRANT OF OPTIONS.

         (a)     Employees shall be eligible to receive discretionary grants 
of Options pursuant to the Plan.

         (b)     Non-Employee Directors shall each receive an Option for 5,000
Optioned Shares at the commencement of each year of such directorship up to a
maximum of 25,000 Shares.


         7.      EXERCISE PRICE FOR OPTIONS.

         (a)      Limits on Committee Discretion.  The Exercise Price as to any
particular Option shall not be less than 100% of the Market Value of the
Optioned Shares on the date of grant.

         (b)     Standards for Determining Exercise Price or Measurement Price.
If the Common Stock is listed on a national securities exchange (including the
NASDAQ National Market or Small Cap System) on the date in question, then the
Market Value per Share shall be the average of the highest and lowest selling
price on such exchange on such date, or if there were no sales on such date,
then the Exercise Price shall be the mean between the bid and asked price on
such date.  If the Common Stock is traded otherwise than on a national
securities exchange on the date in question, then the Market value per Share
shall be the mean between the bid and asked price on such date, or, if there is
no bid and asked price on such date, then on the next prior business day on
which there was a bid and asked price.  If no such bid and asked price is
available, then the Market Value per Share shall be its fair market value as
determined by the Committee, in its sole and absolute discretion.

         8.      EXERCISE OF OPTIONS.

         (a)     Generally.  Subject to (e) below, any Option granted hereunder
shall be exercisable at such times and under such conditions as shall be
permissible under the terms of the Plan and of the Agreement granted to a
Participant.  An Option may not be exercised for a fractional Share.





                                       3
<PAGE>   4
         (b)     Procedure for Exercise. A Participant may exercise Options,
subject to provisions relative to its termination and limitations on its
exercise, only by (1) written notice of intent to exercise the option with
respect to a specified number of Shares, and (2) payment to the Company
(contemporaneously with delivery of such notice) in cash, in Common Stock, or a
combination of cash and Common Stock, or in the sole discretion of the
Committee, Participant's promissory note, for the amount of the Exercise Price
for the number of Shares with respect to which the option is then being
exercised.  Each such notice (and payment where required) shall be delivered,
or mailed by prepaid registered or certified mail, addressed to the Treasurer
of the Company at the Company's executive offices.  Common Stock utilized in
full or partial payment of the Exercise Price for options shall be valued at
its Market Value at the date of exercise.

         (c)     Period of Exercisability.  Except to the extent otherwise
provided in more restrictive terms of an Agreement, an Option may be exercised
by a Participant only with respect to the vested portion of such Option and
only while he is an Employee or Director and has maintained Continuous Service
from the date of the grant of the Option, or within three months after
termination of such Continuous Service (but not later than the date on which
the Option would otherwise expire), except if the Employee's or Director's
Continuous Service terminates by reason of:

                 (1)      "Just Cause" which for purposes hereof shall have the
         meaning set forth in any unexpired employment agreement between the
         Participant and the Company (and, in the absence of any such
         agreement, shall mean termination because of the Employee's or
         Director's personal dishonesty, incompetence, willful misconduct,
         breach of fiduciary duty involving personal profit, intentional
         failure to perform stated duties, willful violation of any law, rule
         or regulation, other than traffic violations or similar offenses) then
         the Participant's rights to exercise such Option shall expire on the
         date of such termination;

                 (2)      death, then all Options of the deceased Participant
         which have vested and which vest within two years of the date of death
         may be exercised within two years from the date of his death (but not
         later than the date on which the Option would otherwise expire) by the
         personal representatives of his estate or person or persons to whom
         his rights under such Option shall have passed by will or by laws of
         descent and distribution;

                 (3)      Permanent and Total Disability (as such term is
         defined in Section 22(e)(3) of the Code), then all Options of the
         disabled Participant which have vested and which vest within two years
         of the date of such disability may be exercised within one year from
         the date of such Permanent and Total Disability, but not later than
         the date on which the Option would otherwise expire.

         (d)     Effect of the Committee's Decisions. The Committee's
determination whether a Participant's Continuous Service has ceased, and the
effective date thereof, shall be final and conclusive on all persons affected
thereby.

         (e)     Options shall vest and be exercisable as determined by the
Committee subject to the foregoing.





                                       4
<PAGE>   5
         9.      EFFECT OF CHANGES IN COMMON STOCK SUBJECT TO THE PLAN.

         (a)     Recapitalizations; Stock Splits, Etc.  The number and kind of
shares reserved for issuance under the Plan, and the number and kind of shares
subject to outstanding Options (and the Exercise Price thereof) shall be
proportionately adjusted for any increase, decrease, change or exchange of
Shares for a different number or kind of shares or other securities of the
Company which results from a merger, consolidation, recapitalization,
reorganization, reclassification, stock dividend, split-up, combination of
shares, or similar event in which the number or kind of shares is changed
without the receipt or payment of consideration by the Company.

         (b)     Transactions in which the Company Is Not the Surviving Entity.
In the event of (i) the liquidation or dissolution of the Company, (ii) a
merger or consolidation in which the Company is not the surviving entity, or
(iii) the sale or disposition of all or substantially all of the Company's
assets (any of the foregoing to be referred to herein as a "Transaction"), all
outstanding Options shall be surrendered.  With respect to each Option so
surrendered as to which the holder has become vested, the Committee shall in
its sole and absolute discretion, determine whether the holder of the vested
surrendered Option shall receive:

                 (1)      for each Share then subject to an outstanding Option
         the number and kind of shares into which each outstanding Share (other
         than Shares held by dissenting stockholders) is changed or exchanged,
         together with an appropriate adjustment to the Exercise Price; or

                 (2)      a cash payment (from the Company or the successor
         corporation), in an amount equal to the Market Value of the Shares
         subject to the Option on the date of the Transaction, less the
         Exercise Price of the Option.

         (c)     Conditions and Restrictions on New, Additional or Different
Shares or Securities.  If, by reason of any adjustment made pursuant to this
Paragraph, a Participant becomes entitled to new, additional or different
shares of stock or securities, such new, additional or different shares of
stock or securities shall thereupon be subject to all of the conditions and
restrictions which were applicable to the Shares pursuant to the Option before
the adjustment was made.

         (d)     Other Issuances. Except as expressly provided in this
Paragraph, the issuance by the Company or an Affiliate of shares of stock of
any class, or of securities convertible into Shares or stock of another class,
for cash or property or for labor or services either upon direct sale or upon
the exercise of rights or warrants to subscribe therefor, shall not affect, and
no adjustment shall be made with respect to, the number, class, Exercise Price
or Measurement Price of Shares then subject to Options or reserved for issuance
under the Plan.

         10.     NON-TRANSFERABILITY OF OPTIONS.

         Options may not be sold, pledged, assigned, hypothecated, transferred
or disposed of in any manner other than by will or by the laws of descent and
distribution, or pursuant to the terms of a "qualified domestic relations
order" (within the meaning of Section 414(p) of the Code and the regulations
and rulings thereunder).  An Option may be exercised only by a Participant, the
Participant's personal representative or a permitted transferee.

         11.     TIME OF GRANTING OPTIONS.

         The date of grant of an Option shall, for all purposes, be the later
of the date on which the Committee makes the determination of granting such
Option, and the Effective Date.  Notice of the determination shall be given to
each Participant to whom an Option is so granted within a reasonable time after
the date of such grant.





                                       5
<PAGE>   6
         12.     EFFECTIVE DATE.

         The Plan shall become effective as of June 27, 1996, the date it was
authorized and established by the Board of Directors and stockholders of the
Company.

         13.     MODIFICATION OF OPTIONS.

         At any time, and from time to time, the Board may authorize the
Committee to direct execution of an instrument providing for the modification
of any outstanding Option, provided no such modification shall confer on the
holder of said Option any right or benefit which could not be conferred on him
by the grant of a new Option at such time, or impair the Option without the
consent of the holder of the Option.

         14.     AMENDMENT AND TERMINATION OF THE PLAN.

         The Board may from time to time amend the terms of the Plan and, with
respect to any Shares at the time not subject to Options, suspend or terminate
the Plan.

         Shareholder approval must be obtained for any amendment of the Plan
that would change the number of Shares subject to the Plan (except in
accordance with Section 9 above), change the category of persons eligible to be
Participants, or materially increase the benefits under the Plan.

         No amendment, suspension or termination of the Plan shall, without the
consent of any affected holders of an Option, alter or impair any rights or
obligations under any Option theretofore granted.

         15.     CONDITIONS UPON ISSUANCE OF SHARES.

         (a)     Compliance with Securities Laws.  Shares of Common Stock shall
not be issued with respect to any Option unless the issuance and delivery of
such Shares shall comply with all relevant provisions of law, including,
without limitation, the Securities Act of 1933, as amended, the rules and
regulations promulgated thereunder, any applicable state securities law, and
the requirements of any stock exchange upon which the Shares may then be
listed.

         (b)     Special Circumstances.  The inability of the Company to obtain
approval from any regulatory body or authority deemed by the Company's counsel
to be necessary to the lawful issuance and sale of any Shares hereunder shall
relieve the Company of any liability in respect of the non-issuance or sale of
such Shares.  As a condition to the exercise of an option, the Company may
require the person exercising the Option to make such representations and
warranties as may be necessary to assure the availability of an exemption from
the registration requirements of federal or state securities law.

         (c)     Committee Discretion.  The Committee shall have the
discretionary authority to impose in Agreements such restrictions on Shares as
it may deem appropriate or desirable, including but not limited to the
authority to impose a right of first refusal or to establish repurchase rights
or both of these restrictions.

         (d)     Restriction on Sale of Optioned Shares.  For a period of 180
days commencing on the date of the Prospectus used in connection with the
initial public offering of the Company's Shares pursuant to a Registration
Statement on Form S-1 filed with the Securities and Exchange Commission, no
Participant will directly or indirectly, sell, offer, contract to sell,
transfer the economic risk of ownership in, make any short sale, pledge or
otherwise dispose of any Optioned Shares without the prior written consent of 
the managing underwriter of such initial public offering or pursuant to the 
terms and conditions of that certain underwriting agreement to be entered into
by and between the Company and the underwriters of such initial public offering.

         16.     RESERVATION OF SHARES.

         The Company, during the term of the Plan, will reserve and keep
available a number of Shares sufficient to satisfy the requirements of the
Plan.





                                       6
<PAGE>   7
         17.     WITHHOLDING TAX.

         The Company's obligation to deliver Shares upon exercise of Options
shall be subject to the Participant's satisfaction of all applicable federal,
state and local income and employment tax withholding obligations.  The
Committee, in its discretion, may permit the Participant to satisfy the
obligation, in whole or in part, by irrevocably electing to have the Company
withhold Shares, or to deliver to the Company Shares that he already owns,
having a value equal to the amount required to be withheld.  The value of
Shares to be withheld, or delivered to the Company, shall be based on the
Market Value of the Shares on the date the amount of tax to be withheld is to
be determined.  As an alternative, the Company may retain, or sell without
notice, a number of such Shares sufficient to cover the amount required to be
withheld.

         18.     NO EMPLOYMENT OR OTHER RIGHTS.

         In no event shall an Employee's or Director's eligibility to
participate or participation in the Plan create or be deemed to create any
legal or equitable right of the Employee, Director, or any other party to
continue service with the Company or any Affiliate of such corporations.





                                       7

<PAGE>   1
                                                                      EXHIBIT 21

                         Subsidiaries of the Company


Name of Subsidiary                             Jurisdiction of Organization
- ------------------                             ----------------------------

Credit Connection, LLC                                  Maryland




<PAGE>   1
                                 EXHIBIT 23.1



              CONSENT OF ERNST & YOUNG LLP, INDEPENDENT AUDITORS


We consent to the reference to our firm under the caption "Experts" and to the
use of our report dated October 7, 1996 (except Note 14, as to which the date is
October 10, 1996), in the Registration Statement (Form S-1 No. 333-_____) and
related Prospectus of Credit Management Solutions, Inc. for the registration of
2,600,000 shares of its common stock.


                                                         Ernst & Young LLP

Baltimore, Maryland
October 10, 1996

<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM (A) THE
CONSOLIDATED FINANCIAL STATEMENTS OF CREDIT MANAGEMENT SOLUTIONS, INC. AND
SUBSIDIARY AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL
STATEMENTS. 
</LEGEND>
       
<S>                             <C>                            <C>                   
<PERIOD-TYPE>                   6-MOS                          12-MOS                
<FISCAL-YEAR-END>                          DEC-31-1995                    DEC-31-1995
<PERIOD-START>                             JAN-01-1996                    JAN-01-1995
<PERIOD-END>                               JUN-30-1996                    DEC-31-1995
<CASH>                                           1,918                        120,255
<SECURITIES>                                         0                              0
<RECEIVABLES>                                1,804,589                      1,744,347
<ALLOWANCES>                                    98,095                         98,095
<INVENTORY>                                          0                              0
<CURRENT-ASSETS>                             2,140,174                      2,451,562
<PP&E>                                       2,158,165                      1,921,244
<DEPRECIATION>                                 818,233                        639,465
<TOTAL-ASSETS>                               3,870,121                      4,035,323
<CURRENT-LIABILITIES>                        3,858,800                      3,633,456
<BONDS>                                              0                              0
                                0                         49,101
                                          0                              0
<COMMON>                                        49,101                              0
<OTHER-SE>                                           0                              0
<TOTAL-LIABILITY-AND-EQUITY>                 3,870,121                      4,035,323
<SALES>                                        469,402                      1,853,424
<TOTAL-REVENUES>                             5,270,454                     10,231,452
<CGS>                                        2,927,875                      5,340,790
<TOTAL-COSTS>                                5,489,522                      9,472,421
<OTHER-EXPENSES>                                     0                              0
<LOSS-PROVISION>                                     0                              0
<INTEREST-EXPENSE>                              60,547                        105,849
<INCOME-PRETAX>                              (127,240)                        957,932
<INCOME-TAX>                                 (105,773)                        220,618
<INCOME-CONTINUING>                                  0                              0
<DISCONTINUED>                                       0                              0
<EXTRAORDINARY>                                      0                              0
<CHANGES>                                            0                              0
<NET-INCOME>                                  (21,462)                        737,314
<EPS-PRIMARY>                                        0                              0
<EPS-DILUTED>                                        0                            .12
        

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