CREDIT MANAGEMENT SOLUTIONS INC
10-Q, 2000-05-17
COMPUTER PROGRAMMING SERVICES
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            SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549

                                   ----------

                                    FORM 10-Q

(MARK ONE)

[X]  QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE
     ACT OF 1934

For the quarterly period ended March 31, 2000

                                       OR

[_]  TRANSITION  REPORT  PURSUANT  TO  SECTION  13 OR  15(d)  OF THE  SECURITIES
     EXCHANGE ACT OF 1934
For the transition period from _____________ to ______________


                        Commission file number 000-21735

                        CREDIT MANAGEMENT SOLUTIONS, INC.
             (Exact name of registrant as specified in its charter)

          Delaware                                    52-1549401
      (State or other jurisdiction of            (I.R.S. Employer
       incorporation or organization)            Identification No.)

135 National Business Parkway, Annapolis Junction, MD                      20701
 (Address of principal executive offices)                             (Zip Code)

Registrant's telephone number, including area code (301) 362-6000

     FORMER NAME,  FORMER  ADDRESS AND FORMER FISCAL YEAR, IF CHANGED SINCE LAST
REPORT.

     Indicate  by check _ whether  the  registrant  (1) has  filed  all  reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days. Yes _X_ No___

     Indicate the number of shares  outstanding of each of the issuer's  classes
of common stock,  as of the latest  practicable  date:  7,820,598  shares of the
Company's Common Stock, $.01 par value, were outstanding as of May 10, 2000.


<PAGE>


                        CREDIT MANAGEMENT SOLUTIONS, INC.
                        Index to March 31, 2000 Form 10-Q

                                                                           Page
                                                                           ----
                         Part I -- Financial Information

Item 1. Financial Statements (unaudited)

        Consolidated Balance Sheets -- March 31, 2000 and December           3
        31, 1999

        Consolidated Statements of Operations -- Three Months Ended
        March 31, 2000 and 1999                                              4

        Consolidated Statements of Cash Flows -- Three Months Ended
        March 31, 2000 and 1999                                              5

        Notes to Consolidated Financial Statements                           6

Item 2. Management's Discussion and Analysis of
        Financial Condition and Results of Operations                        7

                         Part II -- Other Information

Item 1. Legal Proceedings                                                    17

Item 2. Changes in Securities                                                17

Item 3. Defaults upon Senior Securities                                      17

Item 4. Submission of Matters to a Vote of Security Holders                  17

Item 5. Other Information                                                    17

Item 6. Exhibits and Reports on Form 8-K                                     17

        Signatures                                                           19



                                       2
<PAGE>

Item I. FINANCIAL STATEMENTS

                Credit Management Solutions, Inc. and Subsidiary
                           Consolidated Balance Sheets
<TABLE>
<CAPTION>
                                                                       March 31,     December 31,
                                                                         2000           1999
                                                                     ------------    ------------
                                                                      (unaudited)
                                     Assets
<S>                                                                  <C>             <C>
Current assets:
   Cash and cash equivalents                                         $  3,253,187    $  3,594,328
   Investments available-for-sale                                       2,316,957       1,316,470
   Accounts receivable, net of allowance of $311,583
     in 2000 and 1999                                                   5,482,747       5,724,256
   Costs and estimated earnings in excess of
     billings on uncompleted contracts                                     55,159           5,891
   Prepaid expenses and other current assets                              412,066         474,725
                                                                     ------------    ------------

Total current assets                                                   11,520,116      11,115,670

Property and equipment:
   Computer equipment and software                                      5,485,919       5,234,084
   Office furniture and equipment                                       1,221,260       1,458,793
   Leasehold improvements                                               2,775,460       2,769,926
                                                                     ------------    ------------
                                                                        9,482,639       9,462,803
   Accumulated depreciation and amortization                           (3,362,436)     (3,065,136)
                                                                     ------------    ------------
                                                                        6,120,203       6,397,667
   Software development costs, net of accumulated amortization
     of $359,165 in 2000 and 1999                                       2,312,020       1,932,867
   Other non current assets                                                33,239          46,386
                                                                     ------------    ------------

Total assets                                                         $ 19,985,578    $ 19,492,590
                                                                     ============    ============

Liabilities and Shareholders' Equity

Current liabilities:
   Accounts payable                                                  $  2,002,520       2,163,044
   Accrued payroll and related expenses                                   876,589         722,389
   Billings in excess of costs and estimated
     earnings on uncompleted contracts                                    714,265         101,046
   Deferred revenue                                                     2,634,573       2,920,904
   Current portion of deferred tenant allowance                           144,866         144,866
   Short-term borrowings                                                  798,000         798,000
   Current portion of long-term debt and capital lease obligations          9,286          25,402
Total current liabilities                                               7,180,099       6,875,651

    Deferred tenant allowance, less current portion                     1,104,602       1,140,818
                                                                     ------------    ------------
Total liabilities                                                       8,284,701       8,016,469

Shareholders' equity:
   Preferred stock, $.01 par value; 1,000,000 shares authorized;
     no shares issued or outstanding                                           --              --
   Common stock, $.01 par value; 40,000,000 shares authorized;
     7,816,949 and 7,689,570 shares issued and outstanding at
     March 31, 2000 and December 31, 1999, respectively                    78,169          76,896
   Additional paid-in capital                                          27,733,329      27,034,049
   Accumulated deficit                                                (16,110,621)    (15,634,824)
                                                                     ------------    ------------
Total shareholders' equity                                             11,700,877      11,476,121
                                                                     ------------    ------------
Total liabilities and shareholders' equity                           $ 19,985,578    $ 19,492,590
                                                                     ============    ============
</TABLE>

   THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS.


                                       3
<PAGE>


                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
                      CONSOLIDATED STATEMENTS OF OPERATIONS

                                                    Three Months Ended March 31,
                                                       2000            1999
                                                    -----------    -----------
                                                    (Unaudited)    (Unaudited)
Revenues:
  License and software development fees             $ 2,602,235    $ 3,553,099
  Maintenance fees                                    1,487,314      1,191,197
  Computer hardware sales                                49,003        778,827
  Service bureau revenues                             1,058,861        608,608
                                                    -----------    -----------
                                                      5,197,413      6,131,731
                                                    -----------    -----------

Costs of revenues:
  Cost of license and software development fees       1,391,528      1,704,541
  Cost of maintenance fees                              289,897        270,480
  Cost of computer hardware sales                        84,136        784,840
  Cost of service bureau                              1,026,956        736,467
                                                    -----------    -----------
                                                      2,792,517      3,496,328
                                                    -----------    -----------
Gross profit                                          2,404,896      2,635,403

Other Operating Expenses:
  Selling, general and administrative expenses        2,684,857      2,969,572
  Research and development costs                        237,079        356,823
                                                    -----------    -----------
                                                      2,921,936      3,326,395
                                                    -----------    -----------
Loss from operation                                    (517,040)      (690,992)

Other income (expense):
  Interest expense                                      (22,785)        (9,732)
  Interest income                                        64,028         55,119
                                                    -----------    -----------
                                                         41,243         45,387
                                                    -----------    -----------

Net loss                                            $  (475,797)   $  (645,605)
                                                    ===========    ===========

Basic and diluted loss per common share             $     (0.06)   $     (0.08)
                                                    ===========    ===========
Weighted average shares used in computation           7,729,142      7,654,291
                                                    ===========    ===========


   THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS.


                                       4
<PAGE>


                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
                      CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
                                                           THREE MONTHS ENDED MARCH 31,
                                                                2000           1999
                                                           ------------    ------------
                                                           (UNAUDITED)      (UNAUDITED)
<S>                                                        <C>             <C>
OPERATING ACTIVITIES:
Net loss                                                   $   (475,797)   $   (645,605)
ADJUSTMENTS:
      Depreciation                                              440,273         458,232
      Amortization of software development costs                     --          29,930
      Amortization of deferred tenant allowance                 (36,216)             --
      Gain on disposal of property and equipment                 80,494          15,937
      Other lease obligations                                        --         (95,780)

CHANGES IN OPERATING ASSETS AND LIABILITIES:
      Accounts receivable, net                                  241,509         120,471
      Prepaid expenses and other current assets                  62,659        (381,926)
      Accounts payable                                         (160,524)     (1,458,495)
      Accrued payroll and related expenses                      154,200         401,501
      Net billings in excess of costs and estimated
        gross profit on uncompleted contracts                   563,951        (576,429)
      Deferred revenue                                         (286,331)       (627,667)
                                                           ------------    ------------
NET CASH (USED) PROVIDED BY OPERATING ACTIVITIES                584,218      (2,759,831)

INVESTING ACTIVITIES:
      Purchase of investments available-for-sale             (5,572,969)     (8,823,470)
      Sale of investments available-for-sale                  4,572,482      13,485,998
      Proceeds from sale of property and equipment                3,175             533
      Purchase of property and equipment                       (246,478)       (479,994)
      Capitalized software development costs                   (379,153)       (522,405)
      Change in other assets                                     13,147            (893)
                                                           ------------    ------------
NET CASH (USED) PROVIDED BY INVESTING ACTIVITIES             (1,609,796)      3,659,769

FINANCING ACTIVITIES:
      Payments under capital lease obligations and short
term borrowings                                                 (16,116)        (16,790)
      Proceeds from exercise of stock options                   691,049              --
      Proceeds from issuance of common stock                      9,504          19,459
                                                           ------------    ------------
NET CASH PROVIDED BY FINANCING ACTIVITIES                       684,437           2,669
                                                           ------------    ------------

NET CHANGE IN CASH AND CASH EQUIVALENTS                        (341,141)        902,607

CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD              3,594,328       3,090,565
                                                           ------------    ------------

CASH AND CASH EQUIVALENTS AT END OF PERIOD                 $  3,253,187    $  3,993,172
                                                           ============    ============
</TABLE>

   THE ACCOMPANYING NOTES ARE AN INTEGRAL PART OF THESE FINANCIAL STATEMENTS.


                                       5
<PAGE>


                CREDIT MANAGEMENT SOLUTIONS, INC. AND SUBSIDIARY
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. BASIS OF PRESENTATION

The accompanying  unaudited consolidated financial statements have been prepared
in  accordance  with  generally  accepted  accounting   principles  for  interim
financial  information and with the  instructions to Form 10-Q and Article 10 of
Regulation  S-X.  Accordingly,  they do not include all of the  information  and
footnotes  required by generally  accepted  accounting  principles  for complete
financial statements. In the opinion of management,  all adjustments (consisting
of normal recurring accruals)  considered necessary for a fair presentation have
been included.  Operating  results for the three months ended March 31, 2000 are
not  necessarily  indicative  of the results  that may be expected  for the year
ended  December 31, 2000.  For further  information,  refer to the  consolidated
financial  statements  and footnotes  thereof  included in the Company's  annual
report on Form 10-K,  for the year ended December 31, 1999.  Certain  amounts in
the 1999 consolidated  financial statements have been reclassified to conform to
the 2000 presentation.

NOTE 2. CASH EQUIVALENTS

The Company  considers  all highly liquid  investments  with a maturity of three
months  or  less  when  purchased  to be cash  equivalents.  The  cost of  these
investments is equivalent to fair value.

NOTE 3. INVESTMENTS

Available-for-sale  securities are carried at fair value,  as measured on quoted
exchanges,  with  unrealized  security  holding  gains and losses  recognized in
comprehensive income.  Realized gains and losses and declines in value judged to
be other  than  temporary  on  available-for-sale  securities  are  included  in
interest   income.   Unrealized   security   holding  gains  are  recognized  in
comprehensive income.

At  March  31,  2000,  available-for-sale  securities  consisted  of  municipal,
corporate and government agency obligations, the cost of which approximates fair
value.  The Company has not had  significant  realized  or  unrealized  gains or
losses on its investments  during the periods  presented.  These investments are
classified as current as all maturities are less than one year.

NOTE 4. LOSS PER SHARE

The following  table  summarizes the  computations of basic and diluted loss per
share:

                                                  THREE MONTHS ENDED MARCH 31
                                                      2000           1999
                                                  ------------   ------------

     Numerator:
     Net loss                                     $  (475,797)   $  (645,605)
                                                  ===========    ===========
     Denominator:
     Weighted-average shares                        7,729,142      7,654,291
                                                  ===========    ===========

     Basic and diluted loss per common share      $     (0.06)   $     (0.08)
                                                  ===========    ===========


Dilutive  loss per common share is equal to basic loss per common share  because
if  potentially  dilutive  securities  were  included in the  computations,  the
results would be anti-dilutive.


                                       6
<PAGE>


NOTE 5. COST AND ESTIMATED EARNINGS ON UNCOMPLETED CONTRACTS

Uncompleted contracts consist of the following components:

<TABLE>
<CAPTION>
                                                          BALANCE SHEET CAPTION
                                               ------------------------------------------------------------
                                               COSTS AND ESTIMATED    BILLINGS IN EXCESS
                                                    EARNINGS IN          OF COSTS AND
                                               EXCESS OF BILLINGS     ESTIMATED EARNINGS            TOTAL
                                               ------------------------------------------------------------
     <S>                                          <C>                    <C>                    <C>
     December 31, 1999:
           Cost and estimated earnings            $   169,923            $   261,742            $   431,665
           Billings                                   164,032                362,788                526,820
                                                  -----------            -----------            -----------
                                                  $     5,891            $  (101,046)           $   (95,155)
                                                  ===========            ===========            ===========
     March 31, 2000:
           Cost and estimated earnings            $   367,639            $   668,885            $ 1,036,524
           Billings                                   312,480              1,383,150              1,695,630
                                                  -----------            -----------            -----------
                                                  $    55,159            $  (714,265)           $  (659,106)
                                                  ===========            ===========            ===========
</TABLE>

All  receivables  on contracts  in progress are expected to be collected  within
twelve months.

NOTE 6. SEGMENT REPORTING

Segment Reporting

The Company manages its business by focusing on distinct  products and services.
Previously the Company was organized into three distinct business lines;  Credit
Decreasing Systems,  e-Commerce and Service Bureau Alliances.  In February 2000,
the Company  formed two new  wholly-owned  subsidiaries;  Credit Online Inc. and
CMSI  Systems  Inc.  and  reorganized  its three  business  lines into these new
subsidiaries.

<TABLE>
<CAPTION>
                                        Three months ended March 31, 2000

                    ------------------------ --------------- -------------- ------------
                                               CMSI Systems  Credit Online     Total
                    ------------------------ --------------- -------------- ------------
                    <S>                        <C>            <C>           <C>
                    Revenues                   $ 4,281,142    $   916,271   $ 5,197,413
                    ------------------------ --------------- -------------- ------------
                    Segment profit (loss)        1,953,233       (846,206)    1,107,027
                    ------------------------ --------------- -------------- ------------

<CAPTION>

                                       Three months ended March 31, 1999

                    ------------------------ --------------- -------------- ------------
                                              CMSI Systems    Credit Online     Total
                    ------------------------ --------------- -------------- ------------
                    <S>                       <C>             <C>           <C>
                    Revenues                  $ 5,696,783     $   434,948   $ 6,131,731
                    ------------------------ --------------- -------------- ------------
                    Segment profit(loss)        2,374,893      (1,517,435)      857,458
                    ------------------------ --------------- -------------- ------------

<CAPTION>

A  reconciliation  of segment  profit for all segments to income  before  income
taxes is as follows:

                                           Three months ended March 31,

                    ----------------------------------------- -------------- ------------
                                                                  2000          1999
                                                                  ----          ----
                    ----------------------------------------- -------------- ------------
                    <S>                                       <C>            <C>
                    Total segment profit                      $1,107,027     $  857,458
                    ----------------------------------------- -------------- ------------
                    Corporate, general and administrative     (1,183,794)    (1,060,288)
                    expenses
                    ----------------------------------------- -------------- ------------
                    Depreciation and amortization               (440,273)      (488,162)
                    ----------------------------------------- -------------- ------------
                    Net interest income                           41,243         45,387
                    ----------------------------------------- -------------- ------------
                    Loss before income taxes                  $ (475,797)    $ (645,605)
                    ----------------------------------------- -------------- ------------
</TABLE>

Substantially  all of the  revenues  and  assets  or  the  Company's  reportable
segments are attributed to or located in the United States.

ITEM 2. MANAGEMENT'S  DISCUSSION AND ANALYSIS OF FINANCIAL  CONDITION AND
        RESULTS OF OPERATIONS

The following  discussion and analysis  provides  information  which  management
believes is relevant to an assessment and understanding of the Company's interim
results of operations and financial condition. This discussion should be read in
conjunction with the Management's Discussion and Analysis of Financial Condition
and Results of Operations  included in the Company's  Annual Report on Form 10-K
for the year ended December 31, 1999. This report contains certain statements of
a  forward-looking  nature  relating  to future  events or the future  financial
performance  of the Company.  Investors are cautioned  that such  statements are
only  predictions  and that actual events or results may differ  materially.  In
evaluating such  statements,  investors  should  carefully  consider the various
factors  identified  in this Report which could cause  actual  results to differ
materially from those indicated by such  forward-looking  statements,  including
the matters set forth in  "--Certain  Factors  That May Affect  Future  Results,
Financial Condition and the Market Price of Securities."

OVERVIEW

The  Company was  incorporated  in 1987 to  commercialize  an  automated  credit
processing system developed by James R. DeFrancesco,  the Company's  co-founder,
and Scott L.  Freiman,  the Company's  President,  Chief  Executive  Officer and
co-founder

                                       7
<PAGE>


while  they  were  employed  by  American  Financial   Corporation  ("AFC"),  an
automobile finance servicing company owned by Mr. DeFrancesco.  AFC was acquired
in October 1987 by Perpetual Savings Bank, FSB. Mr.  DeFrancesco and Mr. Freiman
retained  ownership of AFC's credit  processing  software which formed the basis
for CreditRevue.  CreditRevue was initially  released in 1988. Since its initial
release,  the Company has  continually  enhanced  CreditRevue in response to the
needs of its customers.  CreditConnection  became commercially available in July
1996. The Dun & Bradstreet OneScore product was commercially released in October
1997.  The  CreditRevue  Service  Bureau was  introduced  in January  1998.  The
Company's  original  strategy  was  to  enter  into  marketing   alliances  with
established  service bureau  providers  whereby such providers  would  re-market
CreditRevue  Service  Bureau to their  clients on a transaction  fee basis.  The
Company is considering  changing its strategy to focus on an application service
provider (ASP) or other service bureau models built around it's eValuate product
and an enhanced  CreditRevue  product  offering.  New  licenses for the original
CreditRevue  Service  Bureau  would  no  longer  be  offered.  Dun &  Bradstreet
Portfolio  Monitoring was introduced in June 1998 and the CreditOnline  network,
was  announced  in  February,   1999.  In  March  1999,  the  Company  announced
CreditRevue Maestro, an automated analysis engine for evaluating and decisioning
consumer and small business  credit  applications.  During 1999, the CreditRevue
Maestro product was renamed eValuate.  The Company currently expects eValuate to
be released in the second quarter of 2000.

     In  February  2000,  the  Company   announced  the  formation  of  two  new
wholly-owned  subsidiaries:  Credit Online,  Inc. and CMSI Systems,  Inc. Credit
Online,  Inc., focusing on the Company's  e-commerce  strategy,  will expand and
enrich the Company's  offerings in online lending for the  automotive  industry.
Credit Online,  Inc. also may leverage  investments  made in  infrastructure  to
expand into additional  vertical  markets in the  business-to-business  Internet
credit arena. CMSI Systems,  Inc. will continue to provide the Company's line of
licensed credit management software solutions, including CreditRevue.

License fees for CreditRevue are recognized based on a  percentage-of-completion
method,  measured  generally on a  cost-incurred  basis.  The Company  typically
charges a  nonrefundable  fee of 25% of the  preliminary  estimate  of the total
license fee to develop an analysis of the  customer's  credit  operations  and a
plan for the  configuration and  implementation of CreditRevue  according to the
customer's  requirements.  Costs consist  primarily of direct  labor,  temporary
contract   labor  and  office   space.   Contracts   in  progress  are  reviewed
periodically,  and revenues  and  earnings  are  adjusted  based on revisions in
contract value and estimated time to completion.  The Company recognizes revenue
for maintenance fees pro rata over the term of the related  agreement,  which is
generally one year.  Maintenance fees received in advance of revenue recognition
are  included  in  deferred  revenue.  In  addition,  as a  convenience  to  its
customers,  the Company offers  third-party  computer  hardware  through various
reseller  arrangements.  However,  neither third-party  hardware nor third-party
software sales are a focus of the Company's overall marketing strategy.  For the
three  months  ended March 31,  2000,  revenues  from  third-party  hardware and
software  sales  accounted  for 1.0% and 1.8% of total  revenues,  respectively.
Revenues  from  resales  of  third-party  computer  hardware  and  software  are
recognized at the time of shipment and installation.

Certain of the  Company's  products and  services,  including  CreditConnection,
CreditRevue Service Bureau and Dun & Bradstreet's  OneScore and the CreditOnline
network  are  charged  on a per  transaction  basis.  As a result,  the  Company
anticipates  that   transaction-based   revenue  will  represent  an  increasing
proportion of the Company's  revenue.  The Company's sales and marketing efforts
will no longer be exclusively targeted at generating  license-based  revenue but
will be  increasingly  focused  on  generating  transaction-based  revenue  from
prospective  customers.  The Company's  anticipated  future growth is based,  in
large part, on the success of these  products and services and the transition to
a transaction-based revenue stream.  Accordingly,  the failure by the Company to
generate demand for the CreditConnection  service, Dun & Bradstreet's  OneScore,
Dun & Bradstreet's  Portfolio Monitoring,  CreditOnline network,  eValuate,  the
occurrence of any significant  technological  problems, such as a system failure
incurred  prior  to  the  implementation  of  a  back-up  computer  system,  any
inadequacy  of the  Company's  business  interruption  insurance  to cover costs
associated with system failure or business interruptions,  or the failure of the
Company to  successfully  manage the transition to a  transaction-based  revenue
stream would have a material adverse effect on the Company's  business,  results
of operations and financial condition.

Since  1987,  the  Company  has  continually  invested  in the  development  and
introduction  of new  products,  services  and  enhancements  to  its  software.
Research and development expenditures are expensed as incurred. Certain software
development   costs  are  capitalized   subsequent  to  the   establishment   of
technological  feasibility in accordance with Statement of Financial  Accounting
Standards  No. 86,  "Accounting  for the Costs of Computer  Software to be Sold,
Leased or  Otherwise  Marketed".  Based on the  Company's  current  research and
development process, technological feasibility is established upon completion of
a working model. The Company intends to continue to expend substantial resources
on  developing  new products and  services and  enhancements  to its software to
incorporate technological developments and satisfy evolving customer needs.

As of March 31, 2000,  the Company had 16  employees in its sales and  marketing
organization.  The  Company  intends  to hire  additional  sales  and  marketing
personnel  in the  future  to help  the  Company  expand  its  market  presence.
Competition  for such  personnel is intense,  and there can be no assurance that
the Company can retain its  existing  sales  personnel  or that it can  attract,
assimilate or retain additional highly qualified sales persons in the future. If
the Company is unable to hire such  personnel on a


                                       8
<PAGE>


timely  basis,  the  Company's  business,  results of  operations  and financial
condition could be materially and adversely affected.

RESULTS OF OPERATIONS

Total  Revenues.  Total revenues  decreased 15.2% from $6.1 million in the three
months  ended March 31, 1999 to $5.2 million in the three months ended March 31,
2000. The Company's revenues are derived from four sources: license and software
development fees,  maintenance fees,  computer hardware sales and service bureau
revenues.

License and Software Development Fees.  CreditRevue  accounted for virtually all
of the Company's license and software  development fee revenue through March 31,
2000. License and software development fees decreased 26.8% from $3.6 million in
the three  months ended March 31, 1999 to $2.6 million in the three months ended
March 31, 2000.  The decrease in license and  software  development  fee revenue
through March 31, 2000 was the result of longer than  expected  sales cycles for
the  CreditRevue  product during the last half of 1999, due in part to Year 2000
freezes implemented by many of the Company's prospective customers.

Maintenance  Fees.  Maintenance  fees  include  fees from  software  maintenance
agreements.  Maintenance  fees  increased  24.9% from $1.2  million in the three
months  ended March 31, 1999 to $1.5 million in the three months ended March 31,
2000. The growth in these revenues  during the periods  presented was the result
of increased  maintenance  fees associated with the increased number of licenses
of  CreditRevue  outstanding  during such  periods.  New system  implementations
coupled with increases of professional services license enhancements resulted in
increased base licenses subject to maintenance fees.

Computer  Hardware Sales.  Computer  hardware sales revenue decreased 93.7% from
$0.8  million in the three  months  ended March 31, 1999 to $49,000 in the three
months  ended  March 31,  2000.  Computer  hardware  sales  revenue  consists of
revenues  received from resales of third-party  hardware in connection  with the
license and  installation  of the Company's  software.  The  fluctuation in such
revenues during these periods is the result of customer purchase preferences for
computer  hardware systems.  In certain  instances,  CreditRevue  customers have
volume discount  arrangements  with hardware  resellers making them eligible for
discounts greater than those offered by the Company.

Service Bureau Fees.  Service  Bureau  revenues  originate from several  sources
including:  CreditConnection  transaction  and  interface  fees,  Credit  Online
network fees, Dun & Bradstreet OneScore and Portfolio Management transaction and
implementation  fees  and  CreditRevue  Service  Bureau.  Total  Service  Bureau
revenues  increased 74.0% from $0.6 million for the quarter ended March 31, 1999
as  compared  to  $1.1  million  for the  quarter  ended  March  31,  2000.  The
CreditConnection  service and Credit Online  network  generated  $0.9 million of
revenue in the quarter  ended March 31,  2000  compared to $0.4  million for the
period ended March 31, 1999,  an increase of 129.4%.  Revenue  increases are the
result of  increases  in the  number of  dealers  and  lenders  enrolled  in the
CreditConnection  service and the resulting  growth in  transaction  volume.  At
March 2000 there were  approximately 280 active dealer's enrolled in the service
compared to approximately 80 dealers at March 1999.

Dun & Bradstreet  OneScore was  commercially  released in the fourth  quarter of
1997.  Portfolio  Monitoring and  CreditRevue  Service Bureau were  commercially
released in the first quarter of 1999. These Service Bureau products account for
an aggregate  revenue of $0.2 million in the quarter ended March 31, 2000, which
is equal to the $0.2 million recorded in the quarter ended March 31, 1999.

Cost of License and  Software  Development  Fees.  Cost of license and  software
development  fees  consist  primarily  of salaries  and  benefits  for  in-house
programmers,  the cost of temporary  contract  labor and costs for office space.
Cost of license and software  development fees decreased 18.4% from $1.7 million
in the three  months  ended March 31, 1999 to $1.4  million in the three  months
ended March 31, 2000.  As a percentage  of license fee and software  development
revenue,  cost of license and software  development fees were 48.0% and 53.5% in
the three  months ended March 31, 1999 and 2000,  respectively.  The increase in
cost of license  and  software  fees as a  percentage  of license  and  software
development fees relates to the fluctuation in the Company's  quarterly revenues
and the costs associated with in-house programmers and temporary contract labor.
Revenue fluctuations result in corresponding fluctuations in the extent to which
the Company  employs  temporary  contractors and can also result in increases or
decreases in-house programmer staffing as revenues increase or decrease. The net
reduction in costs of $0.3 million is the result of lower costs for the in-house
programmers.  Total  headcount  for the Company was down to 180  employees as of
March 2000, compared to 201 employees as of March 1999.

Costs of  Maintenance  Fees.  Cost of  maintenance  fees  consists  primarily of
personnel  and related  costs for  customer  maintenance  and  support.  Cost of
maintenance  fees  increased  7.2% from $0.27  million in the three months ended
March 31, 1999 to $0.29  million in the three months ended March 31, 2000.  As a
percentage of maintenance  fee revenue,  cost of maintenance  fees was 22.7% and
19.5% in the three  months  ended  March 31,  1999 and 2000,  respectively.  The
dollar  increase  in the  cost  of  maintenance  fees  reflects  the  growth  in
CreditRevue systems in use during the periods presented.


                                       9
<PAGE>


The fluctuation in the percentage of cost of maintenance fees to maintenance fee
revenues in 1999 and 2000 results from lower expenses for maintenance  personnel
related to staffing reductions as maintenance revenues have increased.  Staffing
utilization efficiencies will vary based on the timing and training of additions
to maintenance staff personnel.

Cost of Computer Hardware Sales. Cost of computer hardware sales consists of (i)
the Company's cost of computer  hardware resold to the Company's  customers that
are licensing CreditRevue and (ii) salaries and benefits for systems integration
employees.  Cost of computer hardware sales decreased 89.3% from $0.8 million in
the three  months ended March 31, 1999 to $0.1 million in the three months ended
March 31, 2000.  As a percentage of computer  hardware  sales  revenue,  cost of
computer  hardware  sales was 101.0% and 171.7% in the three  months ended March
31, 1999 and 2000,  respectively.  The increase in the cost of computer hardware
sales as a percent  of  revenue  is the  result of  decreased  hardware  margins
resulting  from  decreased  hardware  sales,  while  fixed  expenses,  primarily
personnel-related  in  nature,  remained  relatively  constant  during  the same
period.

Cost of Service Bureau Revenues.  Cost of service bureau fees consist  primarily
of personnel  costs  associated  with the  operation  and support of the service
bureau.  Other  costs  of  service  bureau  revenues  include  equipment  rental
expenses,  communications  network  costs from third  parties and  hardware  and
software pass through expenses.  Service bureau costs for the three months ended
March 31, 1999 and 2000 were $0.8 million and $1.0 million,  respectively.  Cost
of service bureau revenues during the three months ended March 31, 1999 exceeded
service bureau revenues because of start-up costs  associated with  establishing
the  service  bureau.  As  revenues  from these new  services  continue to grow,
corresponding costs of service bureau fees are expected to decrease as a percent
of service bureau revenues.  For the three months ended March 31, 2000,  service
bureau costs increased 39.4% compared to service bureau revenue increases of 74%
generating a positive gross profit from service bureau revenues.

Selling,   General   and   Administrative   Expenses.   Selling,   general   and
administrative  expenses  decreased  9.6% from $3.0  million in the three months
ended March 31, 1999 to $2.7  million in the three  months ended March 31, 2000.
Of this $0.3  million  decrease,  approximately  $0.1  million  related to lower
payroll expenses which resulted primarily from a decrease in the Company's sales
staff and approximately $0.2 million of the decrease relates to non-salary based
administrative expenses,  consisting primarily of travel,  advertising,  general
insurance and bad debt expenses.

Research and Development Costs. Research and development costs consist primarily
of salaries and benefits of in-house  programmers.  These costs  decreased  $0.1
million  during the three  months  ended March 31, 2000 as compared to the three
months ended March 31, 1999 due to primarily  the  reductions  in R&D  staffing.
Certain  development  initiatives  active  during the first quarter of 1999 have
been  completed and the Company is moving  towards a development  model based on
smaller more focused  development teams.  Overall R&D staffing at March 31, 2000
was 25 compared to 35 at March 31, 1999. The Company is continuing to capitalize
certain  development costs associated with the eValuate product until commercial
release  which is  expected to occur in the second  quarter of 2000.  During the
three  months  ended  March 31,  2000,  approximately  $0.4  million of expenses
related to the  development  of  eValuate  were  capitalized  which  compares to
approximately  $0.5 million which was  capitalized,  during the first quarter of
1999. See Note 1 to Notes to Consolidated  Financial Statements in the Company's
Annual Report on Form 10-K for the year ended December 31, 1999.

Interest Income (Expense).  Net interest income for the three months ended March
31, 2000 of approximately  $41,000 stayed even with net interest income reported
in the first three months ended March 31, 1999 of approximately $45,000.

LIQUIDITY AND CAPITAL RESOURCES

The  Company  has  funded  its  working  capital  needs,  operating  losses  and
investments  in property and equipment  from the net proceeds from the Company's
initial  public  offering  completed in December  1996.  During the three months
ended March 31, 1999, the Company  consumed net cash in operating  activities of
$2.8  million.  During  the three  months  ended  March 31,  2000,  the  Company
generated $0.6 million of cash in operating activities.  The improvement in cash
flow from  operations  results  from a decrease in the net loss of $170,000  and
decreases  in  working  capital  investments.  The  working  capital  components
effecting the greatest  change during the quarter were accounts  payable,  which
consumed  $1.3  million  less in 2000,  and net  billings in excess of costs and
estimated  gross  profit  on  uncompleted  contracts,   which  reflected  a  net
improvement of $1.1 million in 2000 compared to 1999.

The  Company's  cash  used  in  investing  activities  consists  principally  of
investments in property and  equipment.  During the three months ended March 31,
1999 and 2000, the Company invested a total of $0.5 and $0.2 million in property
and equipment, respectively. These investments were directly attributable to the
Company's  growth  in  operations.  The  Company  does  not  have  any  material
commitments for the purchase of property and equipment at March 31, 2000.

The Company has historically  relied  principally on its bank line of credit and
proceeds  from its initial  public  offering  completed in December 1996 for its
financing  needs.  The Company  received  $22.6 million of net proceeds from its
initial public offering.  The Company maintains a secured bank line of credit in
the amount of $1.5 million,  of which the balance  outstanding at March 31, 2000
was approximately $0.8 million.  The line of credit bears interest at the bank's
prime rate per annum  (8.5% at March 31,  2000).  Further,  the  bank's  line of
credit requires the bank's written consent prior to, among other things, (i) the
payment of cash  dividends,  (ii) the Company's  engagement  in a  substantially
different  business  activity,  or (iii)  the  purchase  by the  Company  of


                                       10
<PAGE>


any interest in another enterprise or entity

The Company  currently  anticipates that its available cash resources,  expected
cash flows from  operations,  and its bank line of credit will be  sufficient to
meet its presently  anticipated  working capital,  capital  expenditure and debt
repayment requirements through second quarter 2001.

Impact of Year 2000.

Year 2000 Issue

The Year 2000  issue is a result of  computer  programs  which  store or process
date-related  information  using only two digits to  represent  the year.  These
programs  may not be able to properly  distinguish  between a year in the 1900's
and a year in the 2000's.  Failure of these programs to distinguish  between the
two  centuries  could cause the programs to yield  erroneous  results or even to
fail.

The  Company  recognizes  the  significance  of the  year  2000  issue  and  has
implemented  a formal year 2000  program to minimize the impact of the year 2000
on the Company and its customers  ("Year 2000  Program").

As of March 31, 2000, the analysis, remediation,  testing and implementation had
been substantially  completed for (i) the Company's  customers' credit decisions
systems,  (ii) the  software and systems  comprising  the  Company's  e-commerce
systems,  (iii) the Company's  service bureau customers'  systems,  and (iv) the
Company's  internal  products and systems.  The Company has not  experienced any
material  disruption to its business associated with the Year 2000 issue. To the
Company's  knowledge,  none  of the  Company's  customers  has  experienced  any
material disruption to its business which has been associated with the Year 2000
issue in connection with the Company's products.

For the Year 2000 and beyond,  the Company  continues  to code  according to its
Year 2000 coding  standards.  In addition,  because system clocks are now in the
Year 2000, all testing necessarily includes testing of dates in the Year 2000.


ITEM 3. CERTAIN FACTORS THAT MAY AFFECT FUTURE RESULTS, FINANCIAL CONDITION AND
        THE MARKET PRICE OF SECURITIES.

Uncertainty of Future Results of Operations;  Fluctuations in Quarterly  Results
of Operations. Prior growth rates in the Company's revenue and net income should
not be considered indicative of future results of operations.  Future results of
operations  will depend upon many factors,  including  market  acceptance of new
services,  including  the Company's  CreditConnection  and  CreditRevue  Service
Bureau,  the demand for the  Company's  products and  services,  the  successful
distribution  and  implementation  of the Company's  products and services,  the
successful   transition  from   predominantly   license   fee-based  revenue  to
predominantly  transaction  fee-based  revenue,  the timing of new  product  and
service  development and introductions and software  enhancements by the Company
or its competitors,  the level of product,  service and price  competition,  the
length  of the  Company's  sales  cycle,  the  size  and  timing  of  individual
transactions,  the delay or deferral of customer implementations,  the Company's
success in expanding its customer support  organization,  direct sales force and
indirect distribution  channels,  the nature and timing of significant marketing
programs,  the mix of products and services sold,  the timing of new hires,  the
ability of the Company to timely  develop and  successfully  market new products
and  services  and control  costs,  competitive  conditions  in the industry and
general  economic  conditions.  In  addition,  the  decision  to  implement  the
Company's products or services  typically  involves a significant  commitment of
customer  resources  and  is  subject  to the  budget  cycles  of the  Company's
customers. Licenses of CreditRevue generally reflect a relatively high amount of
revenue per order. The loss or delay of individual orders, therefore, would have
a  significant  impact  on  the  Company's  revenue  and  quarterly  results  of
operations.  The timing of revenue is difficult to predict because of the length
and variability of the Company's sales cycle,  which has ranged to date from two
to 18  months


                                       11
<PAGE>


from  initial  customer  contact to the  execution  of a license  agreement.  In
addition,  since a substantial portion of the Company's revenue is recognized on
a  percentage-of-completion  basis,  the timing of revenue  recognition  for its
licenses  may be  materially  and  adversely  affected by delays or deferrals of
customer  implementations.  Such delays or deferrals may also increase  expenses
associated with such implementations which would materially and adversely affect
related operating margins. The Company's operating expenses are based in part on
planned product and service  introductions  and anticipated  revenue trends and,
because a high percentage of these expenses are relatively fixed, a delay in the
recognition  of  revenue  from a limited  number  of  transactions  could  cause
significant  variations in operating results from  quarter-to-quarter  and could
result in operating  losses.  To the extent such  expenses  precede,  or are not
subsequently   followed  by,  increased  revenues,   the  Company's  results  of
operations would be materially and adversely affected.  As a result of these and
other factors,  revenues for any quarter are subject to  significant  variation,
and the Company  believes that  period-to-period  comparisons  of its results of
operations  are not  necessarily  meaningful  and should  not be relied  upon as
indications  of future  performance.  There can be no assurance that the Company
will be profitable in any future quarter or that such fluctuations in results of
operations  will not result in volatility  in the price of the Company's  Common
Stock.  Due to all of the  foregoing  factors,  it is likely that in some future
quarter the Company's  results of operations  will be below the  expectations of
public market  analysts and  investors.  In such event,  the market price of the
Company's Common Stock will be materially and adversely affected.

Dependence on  CreditRevue  Product Line.  License  fees,  maintenance  fees and
third-party  computer  hardware sales associated with licenses and installations
of CreditRevue  accounted for the majority of all the Company's revenues through
March  31,   2000.   Although   the  Company   has   recently   introduced   its
CreditConnection  service,  the Company  expects that  revenues  generated  from
licenses  and  installations  of  CreditRevue  will  continue  to account  for a
significant  portion of the Company's  revenues for the foreseeable  future. The
life cycles of the Company's  products and services are difficult to predict due
to the effect of new product and service  introductions or software enhancements
by the  Company  or its  competitors,  market  acceptance  of new  and  enhanced
versions  of  the  Company's  products  and  services,  and  competition  in the
Company's  marketplace.  A decline in the demand for  CreditRevue,  whether as a
result of  competition,  technological  change,  price  reductions or otherwise,
would have a  material  adverse  effect on the  Company's  business,  results of
operations and financial condition.

Lengthy Sales and Implementation  Cycle. The licensing of the Company's software
products  and  services  is often an  enterprise-wide  decision  by  prospective
customers and generally  requires the Company to provide a significant  level of
education  to  prospective  customers  regarding  the  use and  benefits  of the
Company's  products  and  services.  In  addition,  the  implementation  of  the
Company's  software products  involves a significant  commitment of resources by
prospective  customers and is commonly accompanied by substantial  reengineering
efforts and a review of the customer's credit analysis,  decisioning and funding
processes.  The cost to the customer of the  Company's  products and services is
typically  only  a  portion  of the  related  hardware,  software,  development,
training and  integration  costs  associated  with  implementing  a  large-scale
automated credit  origination  information  system. For these and other reasons,
the period  between  initial  customer  contact  and the  implementation  of the
Company's products is often lengthy (ranging from between two and 18 months) and
is subject to a number of  significant  delays over which the Company has little
or no  control.  The  Company's  implementation  cycle  could be  lengthened  by
increases in the size and complexity of its license  transactions  and by delays
or deferrals in its  customers'  implementation  of  appropriate  interfaces and
networking  capabilities.  Delays  in the sale or  implementation  of a  limited
number of  license  transactions  could have a  material  adverse  effect on the
Company's business,  results of operations and financial condition and cause the
Company's results of operations to vary significantly from quarter to quarter.

Market   Acceptance  of  CreditOnline   and   CreditConnection;   Transition  to
Transaction-Based   Revenue.   The   Company's   CreditConnection   service  was
commercially   introduced  in  1996,  the  Company's  CreditOnline  network  was
introduced in February,  1999,  and the  Company's  CreditRevue  Service  Bureau
service was  commercially  introduced  in January,  1998.  The  CreditConnection
service,  CreditOnline network and CreditRevue Service Bureau product (which may
be introduced in new ASP or other format,  based on the eValuate and CreditRevue
software in development)  are projected to account for a significant  portion of
the Company's revenues in the future. As a result,  demand and market acceptance
for these services are subject to a high level of  uncertainty,  and the Company
will be heavily dependent on their market acceptance.  There can be no assurance
that these products and services will be commercially successful. The failure of
the Company to generate demand for the  CreditConnection  service,  CreditOnline
network  or  CreditRevue  Service  Bureau  product,  or  the  occurrence  of any
significant  technological problems with such products or services, would have a
material  adverse  effect on the Company's  business,  results of operations and
financial condition. Historically,  virtually all of the Company's revenues have
been derived from license fees,  maintenance  fees and hardware sales associated
with licenses and  installations of CreditRevue.  Under the terms of its license
agreements,  a  majority  of the  Company's  revenues  are  realized  during the
configuration and installation of CreditRevue.  However, the Company anticipates
that a significant portion of the Company's future revenues will be derived from
per-usage  transaction-based  fees  and  subscription  fees  charged  to  credit
originators and financial  institutions for transactions  originated through the
CreditConnection  service,  CreditOnline  network and CreditRevue Service Bureau
product. There can be no assurance that the Company will successfully manage the
transition of a significant  portion of its revenues from license-based  revenue
to transaction-based  revenue. The failure of the Company to successfully manage
the  transition  to a  transaction-based


                                       12
<PAGE>


revenue stream would have a material  adverse effect on the Company's  business,
results of operations and financial condition.

Reliance on Certain  Relationships.  The Company has  established  relationships
with a  number  of  companies  that it  believes  are  important  to its  sales,
marketing  and  support  activities,  as well  as to its  product,  service  and
software  development  efforts.  The Company has  relationships  with  automated
scorecard  companies,  hardware  vendors  and  credit  bureaus.  There can be no
assurance  that  these  companies,  most of  which  have  significantly  greater
financial and marketing  resources than the Company,  will not develop or market
products  and  services  which will  compete  with the  Company's  products  and
services  in the  future.  Furthermore,  since many of these  relationships  are
informal  in  nature,  they are  terminable  by  either  party  at  will.  Other
relationships  are  terminable  by either party after a relatively  short notice
period.  There can be no  assurance  that  these  companies  will not  otherwise
discontinue their  relationships with or support of the Company.  The failure by
the  Company  to  maintain  its  existing  relationships  or  to  establish  new
relationships in the future,  because of a divergence of interests,  acquisition
of one or more of these third  parties or other  reasons,  could have a material
adverse  effect on the Company's  business,  results of operations and financial
condition.

In addition,  the Company has formed  strategic  alliances  with  Automatic Data
Processing   (ADP)  and  Universal   Computer   Systems  (UCS)  for  remarketing
CreditConnection and with Dun & Bradstreet for the marketing of OneScore.  There
can be no assurance that these relationships will be successful. Moreover, there
can be no assurance that these companies will actively remarket CreditConnection
or  OneScore.  The failure by the Company to leverage  and maintain its existing
relationships  ADP, UCS and Dun & Bradstreet,  or to establish new relationships
in the future, because of a divergence of interests,  acquisition of one or more
of these third parties or other reasons, could have a material adverse effect on
the Company's business, results of operations and financial condition.

Dependence  on  Large  License  Fee  Contracts  and  Customer  Concentration.  A
relatively small number of customers have accounted for a significant percentage
of  the  Company's  revenues.  License  fees  for  CreditRevue  are  based  on a
percentage-of-completion   method  on  a  cost-incurred  basis  with  the  final
installment  being paid in full upon acceptance of the Company's  software.  The
Company  receives  continuing  revenues on CreditRevue  from annual  maintenance
agreements  which  commence  upon  acceptance  of the software by the  customer.
Maintenance  agreements are renewable annually by the customer,  and the license
agreements are generally co-terminous with the maintenance agreements.  Although
the Company has  experienced  a high  degree of  customer  loyalty,  the Company
cannot predict how many maintenance  agreements will be renewed or the number of
years of renewal.  Revenues  generated  by the  Company's  10 largest  customers
accounted for 55.1% and 55.4% of total revenues in 1999 and 1998,  respectively.
None of the Company's customers  individually accounted for 10% or more of total
revenues in 1999 and one  customer  accounted  for 10% of revenues in 1998.  The
Company  expects that a limited number of customers will continue to account for
a significant  percentage of revenue for the foreseeable future. The loss of any
major customer or any reduction or delay in orders by any such  customer,  delay
or deferral in  configurations  or enhancements by such customers or the failure
of the Company to successfully market its products or services to new customers,
could have a  material  adverse  effect on the  Company's  business,  results of
operations and financial condition.

Dependence on Consumer  Retail  Lending  Industry;  Cyclical  Nature of Consumer
Lending.  The  Company's  business is  currently  concentrated  in the  consumer
lending  industry  and is expected  to be so  concentrated  for the  foreseeable
future,  thereby  making the Company  susceptible  to a downturn in the consumer
lending industry.  For example, a decrease in consumer lending could result in a
smaller  overall  market for the Company's  products and services.  Furthermore,
banks in the United States are continuing to consolidate, decreasing the overall
potential  number of  customers  for the  Company's  products and  services.  In
addition,  demand for consumer loans has been  historically  cyclical,  in large
part  based on  general  economic  conditions  and  cycles in  overall  consumer
indebtedness  levels.  Changes in general  economic  conditions  that  adversely
affect the demand for consumer loans, the willingness of financial  institutions
to provide  funds for such  loans,  changes in  interest  rates and the  overall
consumer  indebtedness  level,  as well as other factors  affecting the consumer
lending  industry,  could  have a  material  adverse  effect  on  the  Company's
business, results of operations and financial condition.

Management of Changing Business. The Company has experienced significant changes
in its business,  such as an expansion in the Company's  staff and customer base
and the development of new products,  services and enhancements to its software.
Such changes have placed and may continue to place a significant strain upon the
Company's management,  systems and resources.  As of March 31, 2000, the Company
had 180  employees  down from 201  employees  at March 31, 1999.  The  Company's
ability to compete  effectively  and to manage  future  changes will require the
Company to continue to improve its financial and management controls,  reporting
systems and procedures and budgeting and  forecasting  capabilities  on a timely
basis and expand its sales and  marketing  work force,  and train and manage its
employee work force.  There can be no assurance that the Company will be able to
manage such changes  successfully.  The Company's  failure to do so could have a
material adverse effect upon the Company's  business,  results of operations and
financial condition.

Dependence  on Key  Personnel.  The  Company's  future  performance  depends  in
significant  part upon the  continued  service of its key  technical,  sales and
senior management personnel, particularly, Scott L. Freiman, President and Chief
Executive Officer. The


                                       13
<PAGE>


Company has obtained for key-person  life insurance on the life of Mr.  Freiman.
The loss of the  services  of one or more of the  Company's  executive  officers
could have a  material  adverse  effect on the  Company's  business,  results of
operations  and  financial  condition.  The Company  retains  its key  employees
through the use of equity  incentive  programs,  including  stock option  plans,
employee stock purchase plans,  and competitive  compensation  packages.  Except
with  respect to Messrs.  Freiman  and  Vollono the  Company's  Chief  Financial
Officer, the Company has no employment agreements.  The Company intends to enter
into employment  agreements with other senior executives in the near future. The
Company's  future success also depends on its continuing  ability to attract and
retain  highly  qualified  technical,  customer  support,  sales and  managerial
personnel.  In particular,  the Company has  encountered  difficulties in hiring
sufficient  numbers of  programmers  and technical  personnel.  Competition  for
qualified  personnel is intense,  and there can be no assurance that the Company
will be able to retain its key technical, sales and managerial employees or that
it can attract, assimilate or retain other highly qualified technical, sales and
managerial personnel in the future.

Rapid  Technological  Change;  Risk  Associated  with New Products,  Services or
Enhancements.  The credit processing  software products and services industry in
which the  Company  competes is  characterized  by rapid  technological  change,
frequent introductions of new products and services, changes in customer demands
and  evolving  industry  standards.  The  introduction  or  announcement  of new
products,  services  or  enhancements  by the  Company  or one  or  more  of its
competitors  embodying  new  technologies  or changes in industry  standards  or
customer  requirements  could render the Company's existing products or services
obsolete or unmarketable. Accordingly, the life cycles of the Company's products
are difficult to estimate.  The  Company's  future  results of  operations  will
depend,  in part,  upon its ability to enhance its  products and services and to
develop and introduce  new products and services on a timely and  cost-effective
basis that will keep pace with technological  developments and evolving industry
standards,  as well as  address  the  increasingly  sophisticated  needs  of the
Company's  customers.  There can be no  assurance  that these new  products  and
services  will gain market  acceptance or that the Company will be successful in
developing and marketing new products or services that respond to  technological
change, evolving industry standards and changing customer requirements, that the
Company  will not  experience  difficulties  that  could  delay or  prevent  the
successful  development,   introduction  and  marketing  of  these  products  or
services,  or that  its new  products  or  services  will  adequately  meet  the
requirements of the  marketplace  and achieve any  significant  degree of market
acceptance. In addition, a majority of the Company's current products operate in
the UNIX operating system.  Although the Company's  software is designed to work
with  other  operating  environments,  a  requirement  to  port  to a  different
operating  system could be costly and time  consuming  and could have a material
adverse  effect on the Company's  business,  results of operations and financial
condition. Failure of the Company to develop and introduce, for technological or
other reasons,  new products and services in a timely and cost-effective  manner
could have a  material  adverse  effect on the  Company's  business,  results of
operations  and  financial   condition.   Furthermore,   the   introduction   or
announcement of new product or service  offerings or enhancements by the Company
or the Company's  competitors may cause customers to defer or forgo purchases of
the Company's  products or services,  which could have a material adverse effect
on the Company's business, results of operations and financial condition.

System Interruption and Security Risks;  Potential  Liability;  Possible Lack of
Adequate  Insurance;  and  System  Inadequacy.   The  Company's  operations  are
dependent,  in part, on its ability to protect its system from  interruption  by
damage   from  fire,   earthquake,   power  loss,   telecommunication   failure,
unauthorized entry or other events beyond the Company's  control.  The Company's
computer  equipment  constituting  its central  computer  system,  including its
processing operations,  is located at a single site. The Company is currently in
the process of acquiring and implementing a back-up,  off-site processing system
capable of fully  supporting its operations in the event of system failure.  The
Company relocated operations to new leased facilities in Annapolis Junction,  MD
in late 1998. The new facilities,  which include a state of the art data center,
is primary  production center for the Company's data processing needs.  Prior to
full  implementation  of the back up  facility,  the  Company's  operations  are
subject to substantial risks, including temporary  interruptions  resulting from
damage caused by any one or more of the foregoing factors or due to other causes
including computer viruses,  hackers or similar disruptive  problems.  While the
Company  maintains  $1.6  million  of  property  insurance  coverage,   business
interruption insurance coverage,  $2.0 million of errors and omissions insurance
coverage and $10.0 million of umbrella  insurance  coverage,  such insurance may
not be  adequate to  compensate  the Company for all losses that may occur or to
provide for costs associated with system failure or business  interruption.  Any
damage or failure that causes  interruptions  in the Company's  operations could
have a material adverse effect on the Company's business,  results of operations
and financial condition.

Persistent  problems  continue to affect public and private data  networks.  For
example,  in a number of networks,  hackers  have  bypassed  firewalls  and have
appropriated  confidential  information.   Such  computer  break-ins  and  other
disruptions may jeopardize the security of information stored in and transmitted
through the computer  systems of the parties  utilizing the Company's  services,
which may result in  significant  liability  to the  Company  and also may deter
potential  customers from using the Company's services.  In addition,  while the
Company  attempts  to be  careful  with  respect to the  employees  it hires and
maintain  controls  through  software  design  and  security  systems to prevent
unauthorized  employee access, it is possible that, despite such


                                       14
<PAGE>


safeguards,  an employee of the Company  could obtain  access,  which would also
expose the Company to a risk of loss or  litigation  and  possible  liability to
users.  The Company  attempts to limit its  liability  to  customers,  including
liability  arising  from the failure of the security  features  contained in the
Company's system and services,  through contractual  provisions.  However, there
can be no assurance that such limitations  will be enforceable.  There can be no
guarantee  that the  growth of the  Company's  customer  base will not strain or
exceed the capacity of its computer and  telecommunications  systems and lead to
degradations in performance or system failure. Any damage, failure or delay that
causes  interruptions in the Company's  operations could have a material adverse
effect on the Company's business, results of operations and financial condition.

Risk of  Defects,  Development  Delays and Lack of Market  Acceptance.  Software
products and services as  sophisticated  as those  offered by the Company  often
encounter development delays and may contain defects or failures when introduced
or when new  versions are  released.  The Company has in the past and may in the
future experience delays in the development of software and has discovered,  and
may in the future discover,  software  defects in certain of its products.  Such
delays and  defects  may  result in lost  revenues  during  the time  corrective
measures are being  taken.  Although  the Company has not  experienced  material
adverse  effects  resulting  from any such  defects  to  date,  there  can be no
assurance that, despite testing by the Company,  errors will not be found in its
existing  software in future releases or enhancements,  or that the Company will
not experience development delays, resulting in delays in the commercial release
of new products and services, the loss of market share or the failure to achieve
market acceptance. Any such occurrence could have a material adverse effect upon
the Company's business, results of operations and financial condition.

Future Capital Needs; Uncertainty of Additional Financing. The Company currently
anticipates that its available cash resources  combined with  anticipated  funds
from  operations  will be sufficient to meet its presently  anticipated  working
capital and capital expenditure requirements through the second quarter of 2001.
Thereafter, the Company may need to raise additional funds.

The  Company  may need to raise  additional  funds  sooner in order to fund more
rapid expansion, to develop new or enhanced products and services, to respond to
competitive pressures or to acquire complementary businesses or technologies. If
additional  funds are raised  through  the  issuance of equity  securities,  the
percentage  ownership  of the  stockholders  of the  Company  will  be  reduced,
stockholders may experience  additional dilution,  or such equity securities may
have rights,  preferences  or  privileges  senior to those of the holders of the
Company's Common Stock. There can be no assurance that additional financing will
be  available  when  needed on terms  favorable  to the  Company  or at all.  If
adequate funds are not available or are not available on acceptable  terms,  the
Company  may be unable to develop or enhance its  products  and  services,  take
advantage of future  opportunities  or respond to competitive  pressures,  which
could have a  material  adverse  effect on the  Company's  business,  results of
operations and financial condition.

Government  Regulation and  Uncertainties  of Future  Regulation.  The Company's
current  and  prospective  customers,  which  consist  of  state  and  federally
chartered banks, saving and loan associations,  credit unions,  consumer finance
companies and other  consumer  lenders,  as well as customers in the  industries
that the Company may target in the future,  operate in markets  that are subject
to extensive and complex federal and state regulations. While the Company is not
itself directly subject to such regulations, the Company's products and services
must  be  designed  to  work  within  the  extensive  and  evolving   regulatory
constraints in which its customers  operate.  These constraints  include federal
and state truth-in-lending  disclosure rules, state usury laws, the Equal Credit
Opportunity  Act, the Fair Credit  Reporting Act and the Community  Reinvestment
Act.  Furthermore,  some consumer  groups have expressed  concern  regarding the
privacy and security of automated credit processing, the use of automated credit
scoring  tools in credit  underwriting,  and  whether  electronic  lending  is a
desirable  technological  development  in light of the current level of consumer
debt. The failure by the Company's  products and services to support  customers'
compliance  with  current  regulations  and to  address  changes  in  customers'
regulatory  environment,  or to  adapt  to  such  changes  in an  efficient  and
cost-effective  manner,  could have a material  adverse  effect on the Company's
business, results of operations and financial condition.

Control by Existing  Stockholders.  Assuming no exercise of outstanding options,
James R.  DeFrancesco,  the  Company's  co-founder  and  Scott L.  Freiman,  the
Company's  President and Chief Executive Officer  collectively  beneficially own
approximately 52% of the outstanding shares of Common Stock. As a result,  these
stockholders will be able to exercise control over matters requiring stockholder
approval,  including  the  election of  directors,  and the approval of mergers,
consolidations  and  sales  of all or  substantially  all of the  assets  of the
Company.  This may prevent or discourage  tender offers for the Company's Common
Stock unless the terms are approved by such stockholders.

Possible  Volatility of Stock Price.  The trading price of the Company's  Common
Stock could be subject to significant  fluctuations in response to variations in
quarterly operating results, the gain or loss of significant orders,  changes in
earning estimates by analysts, announcements of technological innovations or new
products by the Company or its competitors,  general  conditions in the consumer
lending and software  industries,  credit  processing  software and services and
other  events  or  factors.  In  addition,  the  stock  market  in  general  has
experienced extreme price and volume fluctuations which have affected the market
price for many companies in industries similar or related to that of the Company
and which have been unrelated to the operating  performance of these


                                       15
<PAGE>


companies. These market  fluctuations  may adversely affect the market price of
the Company's Common Stock.

Effect of Certain Charter  Provisions;  Anti-takeover  Effects of Certificate of
Incorporation, Bylaws and Delaware Law. The Company's Board of Directors has the
authority  to issue up to 1,000,000  shares of Preferred  Stock and to determine
the price, rights,  preferences,  privileges and restrictions,  including voting
rights of those shares  without any further vote or action by the  stockholders.
The Preferred Stock could be issued with voting, liquidation, dividend and other
rights  superior  to those of the Common  Stock.  The  rights of the  holders of
Common Stock will be subject to, and may be adversely  affected by the rights of
the  holders  of any  Preferred  Stock  that may be  issued in the  future.  The
issuance of  Preferred  Stock could have the effect of making it more  difficult
for a third party to acquire a majority of the  outstanding  voting stock of the
Company.   Further,   certain   provisions  of  the  Company's   Certificate  of
Incorporation, including provisions that create a classified Board of Directors,
and certain  provisions of the Company's  Bylaws and of Delaware law could delay
or make more  difficult a merger,  tender offer or proxy  contest  involving the
Company.


                                       16
<PAGE>


                          PART II -- OTHER INFORMATION

ITEM 1.       LEGAL PROCEEDINGS

              The Company is not a party to any material legal proceedings.

ITEM 2.       CHANGES IN SECURITIES

              None.

ITEM 3.       DEFAULTS UPON SENIOR SECURITIES

              None.

ITEM 4.       SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

              None.

ITEM 5.       OTHER INFORMATION

              None.

ITEM 6.       EXHIBITS AND REPORTS ON FORM 8-K

              (a)     EXHIBITS.

                        3.1    Certificate of Incorporation*

                        3.2    Bylaws of the Company*

                        4.1    Specimen certificate for Common Stock of the
                               Company*

                        4.2    See   Exhibits   3.1   and   3.2  for
                               provisions  of  the   Certificate  of
                               Incorporation   and   Bylaws  of  the
                               Company defining rights of holders of
                               Common Stock of the Company

                       10.1    Form of Project Commencement Agreement*

                       10.2    Form of Software License Agreement*

                       10.3    Form of Software Maintenance Agreement*

                       10.4    Form of Professional Services Agreement*

                       10.5    Form of CreditConnection Lender Agreement (for
                               CreditRevue
                               Licensees)*

                       10.6    Form of CreditConnection Lender Agreement (for
                               non-CreditRevue Licensees)*

                       10.7    Form of CreditConnection Dealer Subscription
                               Agreement*

                      10.8.1   Office Building Lease between  Symphony Woods
                               Limited Partnership and the Company dated October
                               29, 1993*

                      10.8.2   Office Building Lease between Symphony Woods
                               Limited Partnership and the Company dated
                               February 10, 1995*

                      10.8.3   First Amendment to Lease dated March 29, 1995*

                      10.8.4   Second Amendment to Lease dated August 12, 1996*

                      10.8.5   135 National Business Parkway Lease between
                               Constellation Real Estate, Inc. and the Company
                               dated April 27, 1998

                      10.8.6   First Amendment of 135 National Business Parkway
                               Lease dated December 23, 1998

                       10.9    Promissory Note dated December 31, 1995 given by
                               the Company to James R. DeFrancesco*


                                       17
<PAGE>


                      10.10    Business Loan Agreement between The Columbia Bank
                               and the Company dated June 10, 1994*

                      10.11    1996 Credit Management Solutions, Inc.
                               Non-Qualified Stock Option Plan*

                      10.12    1996 Credit Management Solutions, Inc. Employee
                               Stock Purchase Plan*

                      10.13    1996 Credit Management Solutions, Inc. Long-Term
                               incentive
                               Plan*

                      10.14    Form of Tax Indemnification Agreement*

                      10.15    1996 Credit Management Solutions, Inc.
                               Non-Qualified Stock Option Plan*

                      10.16    1997 Credit Management Solutions, Inc. Stock
                               Incentive Plan**

                      10.17    Employment Agreement between Scott Freiman and
                               the Company

                      10.18    Employment Agreement between Robert Vollono and
                               the Company

                      27       Financial Data Schedule

          (b)      REPORTS ON FORM 8-K.

                   No reports on Form 8-K were filed  during the quarter for
which this report is filed.


*      Incorporated  by  reference  to the  Exhibits  filed with the  Company's
       Registration Statement on Form S-1, File NO. 333-14007.
**     Incorporated by reference to the Company's 1997 Proxy Statement, file no.
       000-21735


                                       18
<PAGE>


                                   SIGNATURES

    Pursuant to the  requirements  of the  Securities  Exchange Act of 1934, the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                                      CREDIT MANAGEMENT SOLUTIONS, INC.
                                                 (Registrant)

                Date: May 15, 1998    /s/ Scott L. Freiman
                                      ----------------------------------------
                                      Scott L. Freiman
                                      President, Chief Executive Officer
                                      and Director
                                      (Principal Executive Officer)


                Date: May 15, 1998    /s/ Robert P. Vollono
                                      ----------------------------------------
                                      Robert P. Vollono
                                      Senior Vice President, Treasurer, Chief
                                      Financial Officer and Director (Principal
                                      Financial and Accounting Officer)




                                       19




                              EMPLOYMENT AGREEMENT


     This Employment Agreement (the "Agreement"),  is made and entered into this
__  day  of  ____________________,   2000,  by  and  between  Credit  Management
Solutions,  Inc., a Delaware  corporation with principal  offices located at 135
National Business Parkway,  Annapolis Junction,  Maryland 20701 (the "Company"),
and Robert Vollono (the "Executive").

                                   WITNESSETH

     WHEREAS, the Company has a need for the Executive's personal services in an
executive capacity; and

     WHEREAS,  the  Executive  possesses  the  necessary  strategic,  financial,
planning,  operational and managerial  skills  necessary to fulfill those needs;
and

     WHEREAS,  the  Executive  and the  Company  desire  to enter  into a formal
Employment  Agreement to fully recognize the  contributions  of the Executive to
the Company and to assure  continuous  harmonious  performance of the affairs of
the Company.

     NOW, THEREFORE, in consideration of the mutual promises, terms, provisions,
and conditions  contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

1. Definitions.  For purposes of this Agreement, the following capitalized terms
shall have the following meanings:

     a.  "Affiliate"  means any person or entity (i) that directly or indirectly
owns more than fifty percent (50%) of the Voting Stock (as defined below) of the
Company,  or (ii) more than fifty  percent (50%) of the Voting Stock of which is
directly or  indirectly  owned by the Company,  or (iii) more than fifty percent
(50%) of the Voting  Stock of which is directly or  indirectly  owned by another
person or entity that directly or indirectly  owns more than fifty percent (50%)
of the Voting Stock of the Company.

     b.  "Change of Control"  of a company  means the  occurrence  of any of the
following:

               (i) any "person," as such term is currently used in Section 13(d)
     of the Securities  Exchange Act of 1934,  becomes a "beneficial  owner," as
     such term is  currently  used in Rule 13d-3  promulgated  under that Act of
     fifty percent (50%) or more of the Voting Stock of the company;

               (ii) a majority of the Board of Directors of the company consists
     of individuals other than Incumbent Directors, which term means the members
     of the Board on the date hereof;  provided that any  individual  becoming a
     director  subsequent to such date whose election or nomination for election
     was  supported  by  two-thirds  of the  directors  who then  comprised  the
     Incumbent Directors shall be considered to be an Incumbent Director;


<PAGE>

               (iii) the Board of  Directors  of the company  adopts any plan of
     liquidation  providing for the distribution of all or substantially  all of
     the company's assets;

               (iv) all or  substantially  all of the assets or  business of the
     company  are  disposed  of in any one or more  transactions  pursuant  to a
     merger,  consolidation or other transaction (unless the shareholders of the
     company   immediately   prior  to  such  merger,   consolidation  or  other
     transaction beneficially own, directly or indirectly,  in substantially the
     same  proportion as they owned the Voting Stock of the company,  all of the
     Voting Stock or other  ownership  interests  of the entity or entities,  if
     any, that succeed to the business of the company);  provided, however, that
     this  subsection  (iv)  shall  not  apply  in  the  event  of a  merger  or
     consolidation of the Company with an Affiliate; or

               (v)  the  company  combines  with  another  company  and  is  the
     surviving   corporation  but,   immediately  after  the  combination,   the
     shareholders  of the company  immediately  prior to the  combination  hold,
     directly or indirectly,  fifty percent (50%) or less of the Voting Stock of
     the combined company,  (there being excluded from the number of shares held
     by such  shareholders,  but not  from  the  Voting  Stock  of the  combined
     company,  any  shares  received  by  affiliates  of such  other  company in
     exchange for securities of such other  company);  provided,  however,  that
     this  subsection  (v) shall not apply in the event of a combination  of the
     Company with an Affiliate.

     c.   "Good Reason" means any of the following events:

               (i) a reduction in annual Salary (as defined below);

               (ii)  a  failure  by the  Company,  or  Affiliate  by  which  the
     Executive is  employed,  to provide  fringe  benefits  comparable  to those
     offered to the Executive's peer executives;

               (iii) the  failure  of the  Company,  or  Affiliate  by which the
     Executive  is employed,  to obtain by  operation  of law or  otherwise  the
     assumption of its  obligations to perform this Agreement from any successor
     to all or substantially all of the assets of the Company or such Affiliate;
     or

               (iv) a relocation of the Executive's worksite to a location which
     increases  the distance from the  Executive's  home to his worksite by more
     than fifty (50) miles.

     d. "Good Reason Upon Change In Control"  means any of the following  events
provided  the event  occurs less than  eighteen  (18)  months  after a Change in
Control of (i) the Company or (ii) an Affiliate, if the Executive is employed at
that time by such Affiliate or the Company:

          (A) any of the events which  constitute Good Reason under Section 1(c)
          above;
          (B)   a   material   diminution   in   the   Executive's   duties   or
          responsibilities;  provided  that a diminution  shall not be deemed to
          have occurred  solely  because that Executive no longer has duties and
          responsibilities  for a particular  Affiliate as


                                       2
<PAGE>

          long as the Executive continues to have the same level, type and scope
          of  duties  and  responsibilities  as he had  prior to the  Change  in
          Control; or
          (C) the assignment to the Executive of duties that  materially  impair
          his ability to perform the duties normally assigned to a person of his
          title and  position  at a  corporation  of the size and  nature of the
          Company  or  Affiliate   by  which  the   Executive  is  employed  (as
          applicable).

     e. "Voting Stock" means the issued and  outstanding  capital stock or other
securities of any class or classes  having  general  voting power under ordinary
circumstances,  in the absence of  contingencies,  to elect the  directors  of a
corporation.

     f. "Termination  Without Cause Upon Change in Control" means termination of
the  Executive's  employment  without "Cause" (as defined in Section 5(a) below)
less than  eighteen  (18) months after a Change in Control of (i) the Company or
(ii) an Affiliate,  if the Executive is employed at that time by such  Affiliate
or the Company.

2.   Position.

     The Company  hereby  agrees to continue to employ the Executive to serve in
the role of Chief  Financial  Officer of the Company and each of its Affiliates.
The Company  reserves the right to change the Executive's  title,  duties and/or
responsibilities,  and to reassign the Executive to or from any  Affiliate.  The
Executive  accepts  such  employment  upon the  terms and  conditions  set forth
herein,  and further  agrees to perform to the best of his  abilities the duties
generally  associated with his position,  as well as such other duties as may be
reasonably assigned by the Board of Directors of the Company (the "Board"),  the
Chief  Executive  Officer or President of the Company,  and, if the Executive is
employed by an Affiliate,  the Chief  Executive  Officer,  President or Board of
Directors of such Affiliate.  The Executive shall perform his duties  diligently
and  faithfully  and shall devote his full  business  time and attention to such
duties.  Each party's rights and obligations under this Section 2 are subject to
Section 5 below.

3.   Term of Employment and Renewal.

     The term of the  Executive's  employment  under this Agreement (the "Term")
will commence on the date of this Agreement (the "Effective  Date") and continue
until terminated in accordance with Section 5 below.

4.       Compensation and Benefits.

     (a) Salary. Commencing on the Effective Date, the Company agrees to pay the
Executive  a base  salary  at an annual  rate of one  hundred  and  seventy-five
thousand  ($175,000),  payable  in such  installments  as is the  policy  of the
Company (the "Salary"),  but no less frequently  than monthly.  Thereafter,  the
Company  shall  evaluate  the  Executive's  Salary  from  time to time  and make
adjustments, in its discretion,  subject to the rights and obligations set forth
in Section 5 below.


                                       3
<PAGE>

     (b) Bonus.  In its sole  discretion,  the  Company  may make the  Executive
eligible to receive  bonuses  based on criteria to be  determined by the Company
and issued to the Executive in writing,  in which event the  Executive  shall be
entitled to receive such bonuses in accordance with such criteria.

     (c)  Benefits.  The  Executive  shall be  entitled  to  participate  in all
employee  benefit plans which the Company provides or may establish from time to
time for the benefit of its  employees,  including,  without  limitation,  group
life, medical,  surgical, dental and other health insurance, short and long-term
disability,  deferred  compensation,   profit-sharing  and  similar  plans.  The
Executive  shall also be entitled to one hundred eighty four (184) hours of paid
leave per year of  employment.  Two-thirds  of any  unused  portion of such paid
leave shall be considered to be vacation  and,  therefore,  shall be paid to the
Executive  upon his cessation of employment  with the Company.  The Company will
provide term life  insurance for the Executive with benefits equal to his annual
Salary, up to a maximum of four hundred thousand dollars ($400,000). The Company
may also purchase one or more "key man"  insurance  policies on the  Executive's
life, each of which will be payable to and owned by the Company. The Company, in
its sole  discretion,  may select the amount and type of key man life  insurance
purchased,  and the  Executive  will have no  interest in any such  policy.  The
Executive will cooperate with the Company in securing this key man insurance, by
submitting to all required medical  examinations,  supplying all information and
executing  all  documents  required  in order  for the  Company  to  secure  the
insurance

     (d) Stock  Options.  In the sole  discretion of the Board,  the Company may
from time to time issue the  Executive  stock option  grants under the Company's
stock option plan and a stock  option  agreement,  in which event the  Executive
shall be entitled to such options in accordance with such plan and agreement(s),
subject however to the provisions of this Agreement regarding stock options.

     (e)  Expenses.  The Company  shall pay or reimburse  the  Executive for all
reasonable  out-of-pocket expenses actually incurred by the Executive during the
Term in performing  services  hereunder,  provided  that the Executive  properly
accounts  for such  expenses in  accordance  with the  Company's  policies.  The
Company  shall pay the  Executive an  automobile  allowance of no less than five
hundred  dollars ($500) per month through normal  payroll  procedures,  and such
allowance shall be reported as income on the Executive's  year-end W-2 form. The
Executive shall be responsible for submitting  automobile expense  reimbursement
requests to the extent he wishes to convert any portion of the  allowance  to an
expense  reimbursement.  The Company shall  reimburse the Executive for cellular
telephone expenses associated with business use.

5.   Termination and Severance.

     The  Executive's  employment  hereunder may  terminate  under the following
circumstances:

     (a) Termination by the Company for Cause.  Notwithstanding  anything to the
contrary in this Agreement, the Company may terminate the Executive's employment
for Cause


                                       4
<PAGE>


at any time,  upon written  notice to the Executive  setting forth in reasonable
detail the nature of such  Cause.  For  purposes of this  Agreement,  "Cause" is
defined as (i) the  Executive's  continued  failure to perform his duties (other
than due to physical  incapacity  or illness)  after  thirty (30) days'  written
notice and opportunity to cure;  (ii) the Executive's  conviction of any felony;
(iii)  the   Executive's   material   misrepresentation   of  his   professional
qualifications;  (iv) willful or reckless conduct by the Executive  injurious to
the Company or any  Affiliate;  or (v) the  Executive's  commission  of fraud or
malfeasance.  Upon the termination for Cause of the Executive's employment,  the
Company and its Affiliates shall have no further  obligation or liability to the
Executive  other than for Salary earned prior to the date of termination and any
accrued but unused vacation.

     (b) Termination by the Company Without Cause.  Notwithstanding  anything to
the contrary in this  Agreement,  the  Executive's  employment  hereunder may be
terminated  at any time without  Cause by the Company upon  fourteen  (14) days'
written  notice  to the  Executive,  provided,  however,  that  if  the  Company
terminates the  Executive's  employment  without Cause the Company shall (i) pay
the Executive on the effective date of termination all earned and unpaid Salary,
earned and unpaid bonuses, and accrued and unused vacation; (ii) continue to pay
the  Executive  the  Salary  and  shall  provide  medical,  life and  disability
coverage,  under the same conditions as exist at the time of termination,  for a
six (6) month period  beginning on the effective  date of the  termination;  and
(iii)  notwithstanding  anything to the contrary in any stock option  agreement,
any unvested stock options granted to the Executive shall accelerate and vest in
full on the  effective  date of  termination.  As a condition of receiving  such
benefits pursuant to this Agreement,  the Executive shall execute and deliver to
the  Company  prior  to  his  receipt  of  such   benefits  a  general   release
substantially in the form attached hereto as Exhibit A. Notwithstanding anything
to the  contrary  in  this  Section  5(b),  if  the  termination  constitutes  a
Termination  Without  Cause Upon Change in  Control,  then the  Executive  shall
receive the benefits set forth in Section 5(d) below rather than as set forth in
this Section 5(b).

     (c) Termination by the Executive.  Notwithstanding anything to the contrary
in this  Agreement,  the Executive may terminate his  employment  hereunder upon
thirty (30) days written notice to the Company provided that the Company may pay
the  Executive  his Salary in lieu of any  portion of such  notice  period.  The
Executive may also terminate his employment  hereunder  after giving the Company
written  notice no more than thirty (30) days after the  occurrence  of an event
which  constitutes  Good  Reason,  in which event the Company  shall (i) pay the
Executive on the effective  date of  termination  all earned and unpaid  Salary,
earned and unpaid bonuses, and accrued and unused vacation; (ii) continue to pay
the  Executive  the  Salary  and  shall  provide  medical,  life and  disability
coverage,  under the same conditions as exist at the time of termination,  for a
six (6) month period  beginning on the effective  date of the  termination;  and
(iii)  notwithstanding  anything to the contrary in any stock option  agreement,
any unvested stock options granted to the Executive shall accelerate and vest in
full on the  effective  date of  termination.  As a condition of receiving  such
benefits pursuant to this Agreement,  the Executive shall execute and deliver to
the  Company  prior  to  his  receipt  of  such   benefits  a  general   release
substantially in the form attached hereto as Exhibit A. Notwithstanding anything
to the contrary in this Section 5(c), if the Executive terminates his employment
for Good Reason Upon Change in Control,  then the  Executive  shall  receive the
benefits  set  forth in  Section  5(d)  below  rather  than as set forth in this
Section 5(c).


                                       5
<PAGE>


     (d)   Termination  By  Company  or  Executive   After  Change  in  Control.
Notwithstanding  anything to the contrary in this  Agreement,  in the event of a
Termination  Without  Cause  Upon  Change  in  Control,  or  termination  by the
Executive for Good Reason Upon Change in Control,  the Company shall provide the
Executive the following benefits:  (i) all earned and unpaid Salary and bonuses;
(ii) all accrued  and unused  vacation;  (iii) a lump sum payment  equal to 2.99
times the Executive's  average annual cash compensation during the previous five
(5) years (or, if the  Executive  has been employed by the Company for a shorter
period,  then the average  during such  shorter  period);  (iv)  notwithstanding
anything  to the  contrary in any stock  option  agreement,  upon the  Executive
acknowledging  in a signed writing the surrender of all his rights to vested and
unvested  stock options  granted to him by the Company,  a lump sum equal to the
difference  between the exercise  price of such stock  options and the higher of
(x) the fair  market  value of the option  shares on the  effective  date of the
termination,  or (y) the highest  effective price paid for the Company's  common
stock by any  acquirer in  connection  with the Change in Control;  (v) medical,
life and  disability  coverage  for a period of  twelve  (12)  months  after the
effective date of the termination,  or until the Executive  receives  comparable
coverage from another  employer,  whichever  occurs first;  and (vi) all accrued
retirement and deferred  compensation plans vest in full. Items (i) through (iv)
shall be paid to the Executive  within twenty (20) days after the effective date
of the termination.  As a condition of receiving such benefits  pursuant to this
Agreement,  the Executive  shall execute and deliver to the Company prior to his
receipt of such benefits a general  release  substantially  in the form attached
hereto as Exhibit A.

     (e) Death.  In the event of the  Executive's  death during the Term of this
Agreement,   the  Executive's   employment   hereunder  shall   immediately  and
automatically terminate, and the Company shall (i) pay the Executive's estate or
beneficiaries within a reasonable period after the effective date of termination
all earned,  unpaid  Salary,  all earned,  unpaid bonuses and all accrued unused
vacation; and (ii) notwithstanding  anything to the contrary in any stock option
agreement,  any unvested stock options granted to the Executive shall accelerate
and  vest in full  on the  effective  date of  termination.  As a  condition  of
receiving such benefits pursuant to this Agreement, the recipient(s) of benefits
under this subsection  shall execute and deliver to the Company prior to receipt
of such benefits a general release  substantially in the form attached hereto as
Exhibit A.

     (f) Disability.  Notwithstanding anything to the contrary in the Agreement,
the Company may terminate the  Executive's  employment  hereunder,  upon written
notice to the Executive, in the event that the Executive becomes disabled during
the Term through any condition of either a physical or psychological nature and,
as a result, is, with or without reasonable accommodation, unable to perform the
essential functions of the services  contemplated  hereunder for (a) a period of
ninety (90) consecutive days, or (b) for shorter periods aggregating one hundred
twenty (120) days during any twelve (12) month period during the Term.  Any such
termination  shall become effective upon mailing or hand delivery of notice that
the Company has elected its right to terminate under this  subsection  5(f), and
the Company shall (i) pay the Executive on the effective date of termination all
earned,  unpaid  Salary;  (ii)  pay  the  Executive  on the  effective  date  of
termination all earned, unpaid bonuses; (iii) pay the Executive on the effective
date of  termination  all  accrued  unused  vacation;  (iv)  continue to pay the
Executive the Salary and shall provide  medical,  life and disability  coverage,
under the same


                                       6
<PAGE>

conditions  as exist  at the time of  termination,  for a six (6)  month  period
beginning on the  effective  date of the  termination,  and (v)  notwithstanding
anything to the  contrary in any stock  option  agreement,  any  unvested  stock
options  granted  to the  Executive  shall  accelerate  and  vest in full on the
effective  date of  termination.  As a  condition  of  receiving  such  benefits
pursuant  to this  Agreement,  the  Executive  shall  execute and deliver to the
Company prior to his receipt of such benefits a general release substantially in
the form attached hereto as Exhibit A.

     (g) Tax  Deductability.  If it is determined by the Company or the Internal
Revenue  Service that any payment or benefit  received or deemed received by the
Executive from the Company  (pursuant to this Agreement or otherwise) is or will
become  subject to any excise tax under  Section  4999 of the  Internal  Revenue
Code,  and,  therefore,  that the Company  will not be entitled to a federal tax
deduction in connection with such payments and benefits or any portion  thereof,
then such payments and/or benefits shall be reduced, in a form and amount agreed
to by the parties in good faith, in the amount  necessary to allow the Company a
federal tax deduction in connection  with all payments and benefits  provided to
the Executive.

6.   Choice of Law.


     The validity,  interpretation  and  performance of this Agreement  shall be
governed by, and  construed in  accordance  with,  the internal law of Maryland,
without giving effect to conflict of law principles.

7.   Miscellaneous.

     (a) Assignment;  Delegation. The Executive acknowledges and agrees that the
rights and  obligations  of the Company under this  Agreement may be assigned by
the Company to any successors in interest.  The Executive  further  acknowledges
and agrees that the Company may delegate  performance of its  obligations to any
Affiliate provided that the Company shall retain liability for any breach of its
obligations under this Agreement.  The Executive further acknowledges and agrees
that this  Agreement is personal to the Executive and that the Executive may not
assign or delegate any rights or obligations hereunder.

     (b)  Withholding.  All  payments  required to be made by the Company to the
Executive  under this Agreement  shall be subject to withholding  taxes,  social
security and other payroll  deductions in accordance with the Company's policies
applicable to employees of the Company at the Executive's level.

     (c)  Entire   Agreement.   This   Agreement,   the   Executive's   employee
nondisclosure/noncompetition  agreement  with the Company,  and any stock option
agreement(s)  between the parties,  set forth the entire  agreement  between the
parties  on  the  subject  matter  contained  herein  and  supersede  any  prior
communications,  agreements and understandings, written or oral, with respect to
the terms and conditions of the Executive's employment.

     (d)  Amendments.  Any attempted  modification of this Agreement will not be
effective unless signed by an officer of the Company and the Executive.


                                       7
<PAGE>


     (e)  Waiver  of  Breach.  The  Executive  understands  that a breach of any
provision of this Agreement may only be waived by an officer of the Company. The
waiver by the Company of a breach of any provision of this  Agreement  shall not
operate or be construed as a waiver of any subsequent breach.

     (f)  Severability.  If any  provision  of this  Agreement  should,  for any
reason,  be held invalid or unenforceable in any respect by a court of competent
jurisdiction,  then the remainder of this Agreement, and the application of such
provision  in  circumstances  other  than  those as to  which it is so  declared
invalid or unenforceable, shall not be affected thereby, and each such provision
of this Agreement shall be valid and enforceable to the fullest extent permitted
by law.

     (g)  Notices.  Any  notices,  requests,  demands  and other  communications
provided for by this  Agreement  shall be in writing and shall be effective when
delivered (i) in hand by private  messenger,  or (ii) by a nationally  known and
reputable overnight mail service, as follows (or to such other address as either
party shall designate by notice in writing to the other in accordance herewith):

                  If to the Company:

                  135 National Business Parkway
                  Annapolis Junction, MD 20701
                  Attn:  CEO
                  With a copy to General Counsel

                  If to Executive:

                  --------------------------

                  --------------------------

                  --------------------------

                  --------------------------


     (h) Survival.  The Executive and the Company agree that certain  provisions
of this Agreement  shall survive the expiration or termination of this Agreement
and the  termination  of the  Executive's  employment  with  the  Company.  Such
provisions  shall be limited to those  within  this  Agreement  which,  by their
express  and  implied  terms,  obligate  either  party  to  perform  beyond  the
termination of the Executive's employment or termination of this Agreement.

     (i)  Arbitration of Disputes.  Any controversy or claim arising out of this
Agreement  or any  aspect  of the  Executive's  relationship  with  the  Company
including the cessation  thereof shall be resolved by  arbitration in accordance
with the then  existing  Employment  Dispute  Resolution  Rules of the  American
Arbitration  Association,  in  Washington,  D.C.,  and  judgment  upon the award
rendered may be entered in any court having  jurisdiction  thereof.  The parties


                                       8
<PAGE>


shall split equally the costs of  arbitration,  except that each party shall pay
its own  attorneys'  fees.  The parties  agree that the award of the  arbitrator
shall be final and binding.

     (j) Rights of Other  Individuals.  This Agreement  confers rights solely on
the Executive and the Company.  This Agreement is not a benefit plan and confers
no rights on any individual or entity other than the undersigned.

     (k) Headings.  The parties  acknowledge that the headings in this Agreement
are for  convenience  of  reference  only and shall not  control  or affect  the
meaning or construction of this Agreement.

     (l) Advice of Counsel.  The  Executive and the Company  hereby  acknowledge
that each party has had adequate opportunity to review this Agreement, to obtain
the advice of counsel  with respect to this  Agreement,  and to reflect upon and
consider  the  terms and  conditions  of this  Agreement.  The  parties  further
acknowledge  that each party fully  understands  the terms of this Agreement and
has voluntarily  executed this  Agreement.  The Company shall pay the legal fees
and costs  incurred by the  Executive in  connection  with the  negotiation  and
preparation of this Agreement,  upon the presentation of invoices in appropriate
form.

     IN WITNESS WHEREOF, the undersigned have duly executed this Agreement as of
the day and year set forth below.

EXECUTIVE                                  CREDIT MANAGEMENT SOLUTIONS, INC.


                                           By:
- ------------------------                       -------------------------------
ROBERT VOLLONO
                                           Title:
                                                  ----------------------------

Dated:                     , 2000          Dated:                       , 2000
      ---------------------                       ---------------------


                                       9
<PAGE>





                                    EXHIBIT A

                              SEPARATION AGREEMENT
                               AND GENERAL RELEASE

          This Separation  Agreement and General Release  ("Agreement")  is made
and entered into this ____ day of _____, _____, by and between Credit Management
Solutions,  Inc.  (hereinafter  the "Company" or "Employer") and [EMPLOYEE NAME]
("Employee")  (hereinafter  collectively  referred to as the "Parties"),  and is
made and entered into with reference to the following facts.

                                    RECITALS

          WHEREAS,  Employee was hired by the Company on or about ________, as a
____________; and

          WHEREAS,  the Company and  Employee  have  agreed to  terminate  their
employment relationship effective ______, ____; and

          WHEREAS, the Parties have entered into a written employment agreement,
dated _________ (the "Employment  Agreement"),  under which Employee is entitled
to  certain  severance  benefits  conditioned  upon  his/her  execution  of this
Agreement; and

          WHEREAS,  the Parties  each desire to resolve any  potential  disputes
which exist or may exist arising out of Employee's  employment  with the Company
and/or the termination thereof.

          NOW  THEREFORE,   in  consideration  of  the  covenants  and  promises
contained herein, the Parties hereto agree as follows:

                                    AGREEMENT

          1. Agreement By the Employee.  In exchange for the payments  described
in paragraph 2 below, Employee agrees to the following:

               (a)  that  his/her  employment  with the  Company  is  terminated
                    effective  _________,  ____  (hereinafter  the  "Termination
                    Date"); and

               (b)  to be bound by the terms of this entire Agreement.

          2. Agreement By the Company.  In exchange for Employee's  agreement to
be bound by the terms of this entire Agreement, including but not limited to the
Release of Claims in paragraph 3, the Company agrees to provide  Employee with a
severance benefits as provided for in the Employment Agreement.

          Employee acknowledges that, absent this Agreement,  s/he has no legal,
contractual  or  other  entitlement  to the  consideration  set  forth  in  this
paragraph and that the amount set forth in this paragraph  constitute  valid and
sufficient  consideration for Employee's release of claims and other obligations
set forth herein.

          3. Release of Claims.  Employee  hereby  expressly  waives,  releases,
acquits and forever  discharges  the  Company and its  divisions,  subsidiaries,
affiliates,   parents,   related  entities,


                                       10
<PAGE>


partners, officers, directors,  shareholders,  investors,  executives, managers,
employees,   agents,   attorneys,   representatives,   successors   and  assigns
(hereinafter collectively referred to as "Releasees"),  from any and all claims,
demands,  and causes of action  which  Employee  has or claims to have,  whether
known or unknown,  of whatever  nature,  which exist or may exist on  Employee's
behalf  from  the  beginning  of  time  up to and  including  the  date  of this
Agreement.  As used in this  paragraph,  "claims,"  "demands,"  and  "causes  of
action"  include,  but are not limited to,  claims  based on  contract,  whether
express or  implied,  fraud,  stock  fraud,  defamation,  wrongful  termination,
estoppel,  equity, tort,  retaliation,  intellectual property,  personal injury,
spoliation of evidence,  emotional  distress,  public policy, wage and hour law,
statute or common law, claims for severance pay, claims related to stock options
and/or  fringe  benefits,  claims for  attorneys'  fees,  vacation  pay,  debts,
accounts,  compensatory  damages,  punitive  or  exemplary  damages,  liquidated
damages,  and any and all claims  arising  under any  federal,  state,  or local
statute, law, or ordinance prohibiting discrimination on account of race, color,
sex, age, religion, sexual orientation, disability or national origin, including
but not limited to, the Age  Discrimination  in Employment Act, Title VII of the
Civil Rights Act of 1964 as amended,  the Americans with  Disabilities  Act, the
Family and Medical Leave Act or the Employee Retirement Income Security Act.

          4.  Last  Date  of  Employment.  It  is  understood  and  agreed  that
Employee's last date of employment with

Employer is _________, ____.

          5. Receipt of Wages and Other Compensation.  Employee acknowledges and
agrees that,  prior to his/her  execution of this  Agreement,  s/he has received
payment  for all  wages,  salary,  bonuses,  accrued  vacation,  and  all  other
compensation owed to Employee by the Company.

          6.  Company  Property/Proprietary   Information.  Employee  agrees  to
continue  to  abide  by the  terms  of  the  Company's  Proprietary  Information
Agreement the terms of which are incorporated herein by reference.

          7. Acceptance of  Agreement/[Revocation].  This Agreement was received
by Employee on ______,  ____.  Employee may accept this Agreement by returning a
signed  original  to the  Company.  This  Agreement  shall be  withdrawn  if not
accepted in the above manner on or before _____.

          8.  Non-Admission  of  Liability.  The Company  denies any  wrongdoing
whatsoever in  connection  with its dealings  with  Employee,  including but not
limited to Employee's employment and termination. It is expressly understood and
agreed that nothing  contained in this Agreement shall  constitute or be treated
as an admission of any wrongdoing or liability on the part of the Company or the
Employee.

          9. No Filing of Claims.  Employee  represents  and warrants  that s/he
does not presently have on file,  and further  represents and warrants that s/he
will not hereafter file, any claims,  charges,  grievances or complaints against
any of the  Releasees  (defined  above)  in or with any  administrative,  state,
federal or  governmental  entity,  agency,  board or court,  or before any other
tribunal or panel or arbitrators,  public or private,  based upon any actions or
omissions by the Releasees occurring prior to the date of this Agreement.

          10. Ownership of Claims. Employee represents and warrants that s/he is
the sole and  lawful  owner of all  rights,  title  and  interest  in and to all
released  matters,  claims and  demands  referred  to herein.  Employee  further
represents  and warrants that there has been no assignment or other  transfer of
any interest in any such  matters,  claims or demands which she may have against
the Releasees.

          11.  Confidentiality.   Employee  understands  and  agrees  that  this
Agreement,  and the matters  discussed in  negotiating  its terms,  are entirely
confidential. It is therefore expressly understood


                                       11
<PAGE>


and  agreed  that  Employee  will not  reveal,  discuss,  publish  or in any way
communicate  any of the terms,  amount or fact of this  Agreement to any person,
organization  or other entity,  with the exception of his/her  immediate  family
members and professional  representatives,  unless required by subpoena or court
order.  Employee  further  agrees that s/he will not, at any time in the future,
make any  statements  to any third  parties that  disparage any of the Releasees
personally or professionally.

          12. Tax Indemnification.  It is understood and agreed that Employee is
liable for all tax obligations,  if any, with respect to the settlement payments
provided for herein.  Employee  agrees to  indemnify,  defend and hold  harmless
Employer from any and all taxes, assessments, penalties, loss, costs, attorneys'
fees,  expenses  or interest  payments  that  Employer  may at any time incur by
reason of any  demand,  proceeding,  action  or suit  brought  against  Employer
arising  out of or in any manner  related to any local,  state or federal  taxes
allegedly due from Employee in connection with this Agreement.

          13. Maryland Law Applies.  This Agreement,  in all respects,  shall be
interpreted,  enforced  and  governed  by and  under  the  laws of the  State of
Maryland.  Any and all  actions  relating to this  Agreement  shall be filed and
maintained in the federal  and/or state courts located in the State of Maryland,
and the  parties  consent  to the  jurisdiction  of such  courts.  In any action
arising out of this Agreement, or involving claims barred by this Agreement, the
prevailing  party  shall be  entitled  to recover  all costs of suit,  including
reasonable attorneys' fees.

          14. Successors and Assigns. The Parties expressly understand and agree
that  this  Agreement,  and  all of its  terms,  shall  be  binding  upon  their
representatives, heirs, executors, administrators, successors and assigns.

          15.  Consultation  with Counsel.  Employee  acknowledges that s/he has
been advised to consult with legal  counsel of her choice prior to execution and
delivery of this Agreement.

          16. Integration.  Except as otherwise  specifically provided for, this
Agreement  constitutes an integrated,  written  contract,  expressing the entire
agreement between the Parties with respect to the subject matter hereof. In this
regard,  Employee  represents  and  warrants  that  s/he is not  relying  on any
promises or representations which do not appear written herein. Employee further
understands  and agrees that this Agreement can be amended or modified only by a
written agreement, signed by all of the Parties hereto.

          17.   Counterparts.   This  Agreement  may  be  executed  in  separate
counterparts  and by  facsimile,  and each such  counterpart  shall be deemed an
original with the same effect as if all Parties had signed the same document.

          18.   Headings.   The  headings  in  each  paragraph  herein  are  for
convenience  of  reference  only  and  shall  be  of  no  legal  effect  in  the
interpretation of the terms hereof.

          19.  Severability.  If any  provision in this  Agreement is held to be
invalid,  the  remainder  of this  Agreement  shall  not be  affected  by such a
determination.

          20. Voluntary Agreement. EMPLOYEE UNDERSTANDS AND AGREES THAT S/HE MAY
BE WAIVING  SIGNIFICANT  LEGAL RIGHTS BY SIGNING THIS AGREEMENT,  AND REPRESENTS
THAT S/HE HAS ENTERED INTO THIS AGREEMENT KNOWINGLY AND VOLUNTARILY, WITH A FULL
UNDERSTANDING OF AND IN AGREEMENT WITH ALL OF ITS TERMS.


                                       12
<PAGE>


          IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on
the dates provided below.



DATED:  _____________________, ____         CREDIT MANAGEMENT SOLUTIONS, INC.



                                            By:  __________________________

                                            Its: __________________________



DATED:  _____________________, ____         [EMPLOYEE NAME]


                                            -------------------------------





                                       13





                              EMPLOYMENT AGREEMENT


     This Employment Agreement (the "Agreement"),  is made and entered into this
__  day  of  ____________________,   2000,  by  and  between  Credit  Management
Solutions,  Inc., a Delaware  corporation with principal  offices located at 135
National Business Parkway,  Annapolis Junction,  Maryland 20701 (the "Company"),
and Scott Freiman (the "Executive").

                                   WITNESSETH

     WHEREAS, the Company has a need for the Executive's personal services in an
executive capacity; and

     WHEREAS, the Executive possesses the necessary strategic, financial,
planning,  operational and managerial  skills  necessary to fulfill those needs;
and

     WHEREAS, the Executive and the Company desire to enter into a formal
Employment  Agreement to fully recognize the  contributions  of the Executive to
the Company and to assure  continuous  harmonious  performance of the affairs of
the Company.

     NOW, THEREFORE, in consideration of the mutual promises, terms, provisions,
and conditions  contained herein, the receipt and sufficiency of which is hereby
acknowledged, the parties agree as follows:

     1. Definitions.  For purposes of this Agreement,  the following capitalized
terms shall have the following meanings:

     a.  "Affiliate"  means any person or entity (i) that directly or indirectly
owns more than fifty percent (50%) of the Voting Stock (as defined below) of the
Company,  or (ii) more than fifty  percent (50%) of the Voting Stock of which is
directly or  indirectly  owned by the Company,  or (iii) more than fifty percent
(50%) of the Voting  Stock of which is directly or  indirectly  owned by another
person or entity that directly or indirectly  owns more than fifty percent (50%)
of the Voting Stock of the Company.

     b.  "Change of Control"  of a company  means the  occurrence  of any of the
following:

               (i) any "person," as such term is currently used in Section 13(d)
          of the Securities  Exchange Act of 1934, becomes a "beneficial owner,"
          as such term is currently  used in Rule 13d-3  promulgated  under that
          Act of fifty percent (50%) or more of the Voting Stock of the company;

               (ii) a majority of the Board of Directors of the company consists
          of individuals  other than Incumbent  Directors,  which term means the
          members of the Board on the date hereof;  provided that any individual
          becoming  a  director  subsequent  to  such  date  whose  election  or
          nomination  for election was  supported by two-thirds of the directors
          who then comprised the Incumbent  Directors  shall be considered to be
          an Incumbent Director;



<PAGE>


               (iii) the Board of  Directors  of the company  adopts any plan of
          liquidation providing for the distribution of all or substantially all
          of the company's assets;

               (iv) all or  substantially  all of the assets or  business of the
          company are disposed of in any one or more transactions  pursuant to a
          merger, consolidation or other transaction (unless the shareholders of
          the company  immediately prior to such merger,  consolidation or other
          transaction beneficially own, directly or indirectly, in substantially
          the same proportion as they owned the Voting Stock of the company, all
          of the  Voting  Stock or other  ownership  interests  of the entity or
          entities,  if any,  that  succeed  to the  business  of the  company);
          provided,  however,  that this  subsection (iv) shall not apply in the
          event of a merger or  consolidation  of the Company with an Affiliate;
          or

               (v)  the  company  combines  with  another  company  and  is  the
          surviving  corporation but,  immediately  after the  combination,  the
          shareholders of the company immediately prior to the combination hold,
          directly  or  indirectly,  fifty  percent  (50%) or less of the Voting
          Stock of the combined  company,  (there being excluded from the number
          of shares held by such shareholders,  but not from the Voting Stock of
          the combined company,  any shares received by affiliates of such other
          company in exchange for securities of such other  company);  provided,
          however,  that this  subsection  (v) shall not apply in the event of a
          combination of the Company with an Affiliate.

     c. "Good Reason" means any of the following events:

               (i) a reduction in annual Salary (as defined below);

               (ii)  a  failure  by the  Company,  or  Affiliate  by  which  the
          Executive is employed,  to provide fringe benefits comparable to those
          offered to the Executive's peer executives;

               (iii) the  failure  of the  Company,  or  Affiliate  by which the
          Executive is employed,  to obtain by operation of law or otherwise the
          assumption  of its  obligations  to perform  this  Agreement  from any
          successor to all or substantially  all of the assets of the Company or
          such Affiliate; or

               (iv) a relocation of the Executive's worksite to a location which
          increases  the distance from the  Executive's  home to his worksite by
          more than fifty (50) miles.

     d. "Good Reason Upon Change In Control"  means any of the following  events
provided  the event  occurs less than  eighteen  (18)  months  after a Change in
Control of (i) the Company or (ii) an Affiliate, if the Executive is employed at
that time by such Affiliate or the Company:

          (A) any of the events which  constitute Good Reason under Section 1(c)
          above;
          (B)   a   material   diminution   in   the   Executive's   duties   or
          responsibilities;  provided  that a diminution  shall not be deemed to
          have occurred  solely  because that Executive no longer has duties and
          responsibilities  for a particular  Affiliate as


                                       2
<PAGE>

          long as the Executive continues to have the same level, type and scope
          of  duties  and  responsibilities  as he had  prior to the  Change  in
          Control; or
          (C) the assignment to the Executive of duties that  materially  impair
          his ability to perform the duties normally assigned to a person of his
          title and  position  at a  corporation  of the size and  nature of the
          Company  or  Affiliate   by  which  the   Executive  is  employed  (as
          applicable).

     e. "Voting Stock" means the issued and  outstanding  capital stock or other
securities of any class or classes  having  general  voting power under ordinary
circumstances,  in the absence of  contingencies,  to elect the  directors  of a
corporation.

     f. "Termination  Without Cause Upon Change in Control" means termination of
the  Executive's  employment  without "Cause" (as defined in Section 5(a) below)
less than  eighteen  (18) months after a Change in Control of (i) the Company or
(ii) an Affiliate,  if the Executive is employed at that time by such  Affiliate
or the Company.

2.   Position.

     The Company  hereby  agrees to continue to employ the Executive to serve in
the role of President and Chief  Executive  Officer of the Company.  The Company
reserves   the  right  to  change   the   Executive's   title,   duties   and/or
responsibilities,  and to reassign the Executive to or from any  Affiliate.  The
Executive  accepts  such  employment  upon the  terms and  conditions  set forth
herein,  and further  agrees to perform to the best of his  abilities the duties
generally  associated with his position,  as well as such other duties as may be
reasonably assigned by the Board of Directors of the Company (the "Board"),  the
Chief  Executive  Officer or President of the Company,  and, if the Executive is
employed by an Affiliate,  the Chief  Executive  Officer,  President or Board of
Directors of such Affiliate.  The Executive shall perform his duties  diligently
and  faithfully  and shall devote his full  business  time and attention to such
duties.  Each party's rights and obligations under this Section 2 are subject to
Section 5 below.

3.   Term of Employment and Renewal.

     The term of the  Executive's  employment  under this Agreement (the "Term")
will commence on the date of this Agreement (the "Effective  Date") and continue
until terminated in accordance with Section 5 below.

4.   Compensation and Benefits.

     (a) Salary. Commencing on the Effective Date, the Company agrees to pay the
Executive  a base salary at an annual rate of  two-hundred  and twenty  thousand
Dollars ($220,000), payable in such installments as is the policy of the Company
(the "Salary"),  but no less frequently  than monthly.  Thereafter,  the Company
shall evaluate the Executive's Salary from time to time and make adjustments, in
its  discretion,  subject to the rights and  obligations  set forth in Section 5
below.


                                       3
<PAGE>


     (b) Bonus.  In its sole  discretion,  the  Company  may make the  Executive
eligible to receive  bonuses  based on criteria to be  determined by the Company
and issued to the Executive in writing,  in which event the  Executive  shall be
entitled to receive such bonuses in accordance with such criteria.

     (c)  Benefits.  The  Executive  shall be  entitled  to  participate  in all
employee  benefit plans which the Company provides or may establish from time to
time for the benefit of its  employees,  including,  without  limitation,  group
life, medical,  surgical, dental and other health insurance, short and long-term
disability,  deferred  compensation,   profit-sharing  and  similar  plans.  The
Executive  shall also be entitled to one hundred eighty four (184) hours of paid
leave per year of  employment.  Two-thirds  of any  unused  portion of such paid
leave shall be considered to be vacation  and,  therefore,  shall be paid to the
Executive  upon his cessation of employment  with the Company.  The Company will
provide term life  insurance for the Executive with benefits equal to his annual
Salary, up to a maximum of four hundred thousand dollars ($400,000). The Company
may also purchase one or more "key man"  insurance  policies on the  Executive's
life, each of which will be payable to and owned by the Company. The Company, in
its sole  discretion,  may select the amount and type of key man life  insurance
purchased,  and the  Executive  will have no  interest in any such  policy.  The
Executive will cooperate with the Company in securing this key man insurance, by
submitting to all required medical  examinations,  supplying all information and
executing  all  documents  required  in order  for the  Company  to  secure  the
insurance

     (d) Stock  Options.  In the sole  discretion of the Board,  the Company may
from time to time issue the  Executive  stock option  grants under the Company's
stock option plan and a stock  option  agreement,  in which event the  Executive
shall be entitled to such options in accordance with such plan and agreement(s),
subject however to the provisions of this Agreement regarding stock options.

     (e)  Expenses.  The Company  shall pay or reimburse  the  Executive for all
reasonable  out-of-pocket expenses actually incurred by the Executive during the
Term in performing  services  hereunder,  provided  that the Executive  properly
accounts  for such  expenses in  accordance  with the  Company's  policies.  The
Company  shall pay the  Executive an  automobile  allowance of no less than five
hundred  dollars ($500) per month through normal  payroll  procedures,  and such
allowance shall be reported as income on the Executive's  year-end W-2 form. The
Executive shall be responsible for submitting  automobile expense  reimbursement
requests to the extent he wishes to convert any portion of the  allowance  to an
expense  reimbursement.  The Company shall  reimburse the Executive for cellular
telephone expenses associated with business use.

5.   Termination and Severance.

     The  Executive's  employment  hereunder may  terminate  under the following
circumstances:

     (a) Termination by the Company for Cause.  Notwithstanding  anything to the
contrary in this Agreement, the Company may terminate the Executive's employment
for Cause


                                       4
<PAGE>


at any time,  upon written  notice to the Executive  setting forth in reasonable
detail the nature of such  Cause.  For  purposes of this  Agreement,  "Cause" is
defined as (i) the  Executive's  continued  failure to perform his duties (other
than due to physical  incapacity  or illness)  after  thirty (30) days'  written
notice and opportunity to cure;  (ii) the Executive's  conviction of any felony;
(iii)  the   Executive's   material   misrepresentation   of  his   professional
qualifications;  (iv) willful or reckless conduct by the Executive  injurious to
the Company or any  Affiliate;  or (v) the  Executive's  commission  of fraud or
malfeasance.  Upon the termination for Cause of the Executive's employment,  the
Company and its Affiliates shall have no further  obligation or liability to the
Executive  other than for Salary earned prior to the date of termination and any
accrued but unused vacation.

     (b) Termination by the Company Without Cause.  Notwithstanding  anything to
the contrary in this  Agreement,  the  Executive's  employment  hereunder may be
terminated  at any time without  Cause by the Company upon  fourteen  (14) days'
written  notice  to the  Executive,  provided,  however,  that  if  the  Company
terminates the  Executive's  employment  without Cause the Company shall (i) pay
the Executive on the effective date of termination all earned and unpaid Salary,
earned and unpaid bonuses, and accrued and unused vacation; (ii) continue to pay
the  Executive  the  Salary  and  shall  provide  medical,  life and  disability
coverage,  under the same conditions as exist at the time of termination,  for a
six (6) month period  beginning on the effective  date of the  termination;  and
(iii)  notwithstanding  anything to the contrary in any stock option  agreement,
any unvested stock options granted to the Executive shall accelerate and vest in
full on the  effective  date of  termination.  As a condition of receiving  such
benefits pursuant to this Agreement,  the Executive shall execute and deliver to
the  Company  prior  to  his  receipt  of  such   benefits  a  general   release
substantially in the form attached hereto as Exhibit A. Notwithstanding anything
to the  contrary  in  this  Section  5(b),  if  the  termination  constitutes  a
Termination  Without  Cause Upon Change in  Control,  then the  Executive  shall
receive the benefits set forth in Section 5(d) below rather than as set forth in
this Section 5(b).

     (c) Termination by the Executive.  Notwithstanding anything to the contrary
in this  Agreement,  the Executive may terminate his  employment  hereunder upon
thirty (30) days written notice to the Company provided that the Company may pay
the  Executive  his Salary in lieu of any  portion of such  notice  period.  The
Executive may also terminate his employment  hereunder  after giving the Company
written  notice no more than thirty (30) days after the  occurrence  of an event
which  constitutes  Good  Reason,  in which event the Company  shall (i) pay the
Executive on the effective  date of  termination  all earned and unpaid  Salary,
earned and unpaid bonuses, and accrued and unused vacation; (ii) continue to pay
the  Executive  the  Salary  and  shall  provide  medical,  life and  disability
coverage,  under the same conditions as exist at the time of termination,  for a
six (6) month period  beginning on the effective  date of the  termination;  and
(iii)  notwithstanding  anything to the contrary in any stock option  agreement,
any unvested stock options granted to the Executive shall accelerate and vest in
full on the  effective  date of  termination.  As a condition of receiving  such
benefits pursuant to this Agreement,  the Executive shall execute and deliver to
the  Company  prior  to  his  receipt  of  such   benefits  a  general   release
substantially in the form attached hereto as Exhibit A. Notwithstanding anything
to the contrary in this Section 5(c), if the Executive terminates his employment
for Good Reason Upon Change in Control,  then the  Executive  shall  receive the
benefits  set  forth in  Section  5(d)  below  rather  than as set forth in this
Section 5(c).


                                       5
<PAGE>


     (d)   Termination  By  Company  or  Executive   After  Change  in  Control.
Notwithstanding  anything to the contrary in this  Agreement,  in the event of a
Termination  Without  Cause  Upon  Change  in  Control,  or  termination  by the
Executive for Good Reason Upon Change in Control,  the Company shall provide the
Executive the following benefits:  (i) all earned and unpaid Salary and bonuses;
(ii) all accrued  and unused  vacation;  (iii) a lump sum payment  equal to 2.99
times the Executive's  average annual cash compensation during the previous five
(5) years (or, if the  Executive  has been employed by the Company for a shorter
period,  then the average  during such  shorter  period);  (iv)  notwithstanding
anything  to the  contrary in any stock  option  agreement,  upon the  Executive
acknowledging  in a signed writing the surrender of all his rights to vested and
unvested  stock options  granted to him by the Company,  a lump sum equal to the
difference  between the exercise  price of such stock  options and the higher of
(x) the fair  market  value of the option  shares on the  effective  date of the
termination,  or (y) the highest  effective price paid for the Company's  common
stock by any  acquirer in  connection  with the Change in Control;  (v) medical,
life and  disability  coverage  for a period of  twelve  (12)  months  after the
effective date of the termination,  or until the Executive  receives  comparable
coverage from another  employer,  whichever  occurs first;  and (vi) all accrued
retirement and deferred  compensation plans vest in full. Items (i) through (iv)
shall be paid to the Executive  within twenty (20) days after the effective date
of the termination.  As a condition of receiving such benefits  pursuant to this
Agreement,  the Executive  shall execute and deliver to the Company prior to his
receipt of such benefits a general  release  substantially  in the form attached
hereto as Exhibit A.

     (e) Death.  In the event of the  Executive's  death during the Term of this
Agreement,   the  Executive's   employment   hereunder  shall   immediately  and
automatically terminate, and the Company shall (i) pay the Executive's estate or
beneficiaries within a reasonable period after the effective date of termination
all earned,  unpaid  Salary,  all earned,  unpaid bonuses and all accrued unused
vacation; and (ii) notwithstanding  anything to the contrary in any stock option
agreement,  any unvested stock options granted to the Executive shall accelerate
and  vest in full  on the  effective  date of  termination.  As a  condition  of
receiving such benefits pursuant to this Agreement, the recipient(s) of benefits
under this subsection  shall execute and deliver to the Company prior to receipt
of such benefits a general release  substantially in the form attached hereto as
Exhibit A.

     (f) Disability.  Notwithstanding anything to the contrary in the Agreement,
the Company may terminate the  Executive's  employment  hereunder,  upon written
notice to the Executive, in the event that the Executive becomes disabled during
the Term through any condition of either a physical or psychological nature and,
as a result, is, with or without reasonable accommodation, unable to perform the
essential functions of the services  contemplated  hereunder for (a) a period of
ninety (90) consecutive days, or (b) for shorter periods aggregating one hundred
twenty (120) days during any twelve (12) month period during the Term.  Any such
termination  shall become effective upon mailing or hand delivery of notice that
the Company has elected its right to terminate under this  subsection  5(f), and
the Company shall (i) pay the Executive on the effective date of termination all
earned,  unpaid  Salary;  (ii)  pay  the  Executive  on the  effective  date  of
termination all earned, unpaid bonuses; (iii) pay the Executive on the effective
date of  termination  all  accrued  unused  vacation;  (iv)  continue to pay the
Executive the Salary and shall provide  medical,  life and disability  coverage,
under the same


                                       6
<PAGE>


conditions  as exist  at the time of  termination,  for a six (6)  month  period
beginning on the  effective  date of the  termination,  and (v)  notwithstanding
anything to the  contrary in any stock  option  agreement,  any  unvested  stock
options  granted  to the  Executive  shall  accelerate  and  vest in full on the
effective  date of  termination.  As a  condition  of  receiving  such  benefits
pursuant  to this  Agreement,  the  Executive  shall  execute and deliver to the
Company prior to his receipt of such benefits a general release substantially in
the form attached hereto as Exhibit A.

     (g) Tax  Deductability.  If it is determined by the Company or the Internal
Revenue  Service that any payment or benefit  received or deemed received by the
Executive from the Company  (pursuant to this Agreement or otherwise) is or will
become  subject to any excise tax under  Section  4999 of the  Internal  Revenue
Code,  and,  therefore,  that the Company  will not be entitled to a federal tax
deduction in connection with such payments and benefits or any portion  thereof,
then such payments and/or benefits shall be reduced, in a form and amount agreed
to by the parties in good faith, in the amount  necessary to allow the Company a
federal tax deduction in connection  with all payments and benefits  provided to
the Executive.

6.   Choice of Law.

     The validity,  interpretation  and  performance of this Agreement  shall be
governed by, and  construed in  accordance  with,  the internal law of Maryland,
without giving effect to conflict of law principles.

7.   Miscellaneous.

     (a) Assignment;  Delegation. The Executive acknowledges and agrees that the
rights and  obligations  of the Company under this  Agreement may be assigned by
the Company to any successors in interest.  The Executive  further  acknowledges
and agrees that the Company may delegate  performance of its  obligations to any
Affiliate provided that the Company shall retain liability for any breach of its
obligations under this Agreement.  The Executive further acknowledges and agrees
that this  Agreement is personal to the Executive and that the Executive may not
assign or delegate any rights or obligations hereunder.

     (b)  Withholding.  All  payments  required to be made by the Company to the
Executive  under this Agreement  shall be subject to withholding  taxes,  social
security and other payroll  deductions in accordance with the Company's policies
applicable to employees of the Company at the Executive's level.

     (c)  Entire   Agreement.   This   Agreement,   the   Executive's   employee
nondisclosure/noncompetition  agreement  with the Company,  and any stock option
agreement(s)  between the parties,  set forth the entire  agreement  between the
parties  on  the  subject  matter  contained  herein  and  supersede  any  prior
communications,  agreements and understandings, written or oral, with respect to
the terms and conditions of the Executive's employment.

     (d)  Amendments.  Any attempted  modification of this Agreement will not be
effective unless signed by an officer of the Company and the Executive.


                                       7
<PAGE>


     (e)  Waiver  of  Breach.  The  Executive  understands  that a breach of any
provision of this Agreement may only be waived by an officer of the Company. The
waiver by the Company of a breach of any provision of this  Agreement  shall not
operate or be construed as a waiver of any subsequent breach.

     (f)  Severability.  If any  provision  of this  Agreement  should,  for any
reason,  be held invalid or unenforceable in any respect by a court of competent
jurisdiction,  then the remainder of this Agreement, and the application of such
provision  in  circumstances  other  than  those as to  which it is so  declared
invalid or unenforceable, shall not be affected thereby, and each such provision
of this Agreement shall be valid and enforceable to the fullest extent permitted
by law.

     (g)  Notices.  Any  notices,  requests,  demands  and other  communications
provided for by this  Agreement  shall be in writing and shall be effective when
delivered (i) in hand by private  messenger,  or (ii) by a nationally  known and
reputable overnight mail service, as follows (or to such other address as either
party shall designate by notice in writing to the other in accordance herewith):

                  If to the Company:

                  135 National Business Parkway
                  Annapolis Junction, MD 20701
                  Attn:  CEO
                  With a copy to General Counsel

                  If to Executive:

                  --------------------------

                  --------------------------

                  --------------------------

                  --------------------------


     (h) Survival.  The Executive and the Company agree that certain  provisions
of this Agreement  shall survive the expiration or termination of this Agreement
and the  termination  of the  Executive's  employment  with  the  Company.  Such
provisions  shall be limited to those  within  this  Agreement  which,  by their
express  and  implied  terms,  obligate  either  party  to  perform  beyond  the
termination of the Executive's employment or termination of this Agreement.

     (i)  Arbitration of Disputes.  Any controversy or claim arising out of this
Agreement  or any  aspect  of the  Executive's  relationship  with  the  Company
including the cessation  thereof shall be resolved by  arbitration in accordance
with the then  existing  Employment  Dispute  Resolution  Rules of the  American
Arbitration  Association,  in  Washington,  D.C.,  and  judgment  upon the award
rendered may be entered in any court having  jurisdiction  thereof.  The parties


                                       8
<PAGE>


shall split equally the costs of  arbitration,  except that each party shall pay
its own  attorneys'  fees.  The parties  agree that the award of the  arbitrator
shall be final and binding.

     (j) Rights of Other  Individuals.  This Agreement  confers rights solely on
the Executive and the Company.  This Agreement is not a benefit plan and confers
no rights on any individual or entity other than the undersigned.

     (k) Headings.  The parties  acknowledge that the headings in this Agreement
are for  convenience  of  reference  only and shall not  control  or affect  the
meaning or construction of this Agreement.

     (l) Advice of Counsel.  The  Executive and the Company  hereby  acknowledge
that each party has had adequate opportunity to review this Agreement, to obtain
the advice of counsel  with respect to this  Agreement,  and to reflect upon and
consider  the  terms and  conditions  of this  Agreement.  The  parties  further
acknowledge  that each party fully  understands  the terms of this Agreement and
has voluntarily  executed this  Agreement.  The Company shall pay the legal fees
and costs  incurred by the  Executive in  connection  with the  negotiation  and
preparation of this Agreement,  upon the presentation of invoices in appropriate
form.

     IN WITNESS WHEREOF, the undersigned have duly executed this Agreement as of
the day and year set forth below.

EXECUTIVE                                 CREDIT MANAGEMENT SOLUTIONS, INC.


                                          By:
- ------------------------------                -----------------------------
SCOTT FREIMAN
                                          Title:


Dated:                     , 2000         Dated:                       , 2000
        -------------------                      ----------------------




                                       9
<PAGE>




                                    EXHIBIT A

                              SEPARATION AGREEMENT
                               AND GENERAL RELEASE

          This Separation  Agreement and General Release  ("Agreement")  is made
and entered into this ____ day of _____, _____, by and between Credit Management
Solutions,  Inc.  (hereinafter  the "Company" or "Employer") and [EMPLOYEE NAME]
("Employee")  (hereinafter  collectively  referred to as the "Parties"),  and is
made and entered into with reference to the following facts.

                                    RECITALS

          WHEREAS,  Employee was hired by the Company on or about ________, as a
____________; and

          WHEREAS,  the Company and  Employee  have  agreed to  terminate  their
employment relationship effective ______, ____; and

          WHEREAS, the Parties have entered into a written employment agreement,
dated _________ (the "Employment  Agreement"),  under which Employee is entitled
to  certain  severance  benefits  conditioned  upon  his/her  execution  of this
Agreement; and

          WHEREAS,  the Parties  each desire to resolve any  potential  disputes
which exist or may exist arising out of Employee's  employment  with the Company
and/or the termination thereof.

          NOW  THEREFORE,   in  consideration  of  the  covenants  and  promises
contained herein, the Parties hereto agree as follows:

                                    AGREEMENT

          1. Agreement By the Employee.  In exchange for the payments  described
in paragraph 2 below, Employee agrees to the following:

               (a)  that  his/her  employment  with the  Company  is  terminated
                    effective  _________,  ____  (hereinafter  the  "Termination
                    Date"); and

               (b)  to be bound by the terms of this entire Agreement.

          2. Agreement By the Company.  In exchange for Employee's  agreement to
be bound by the terms of this entire Agreement, including but not limited to the
Release of Claims in paragraph 3, the Company agrees to provide  Employee with a
severance benefits as provided for in the Employment Agreement.

          Employee acknowledges that, absent this Agreement,  s/he has no legal,
contractual  or  other  entitlement  to the  consideration  set  forth  in  this
paragraph and that the amount set forth in this paragraph  constitute  valid and
sufficient  consideration for Employee's release of claims and other obligations
set forth herein.

          3. Release of Claims.  Employee  hereby  expressly  waives,  releases,
acquits and forever  discharges  the  Company and its  divisions,  subsidiaries,
affiliates,   parents,   related  entities,


                                       10
<PAGE>


partners, officers, directors,  shareholders,  investors,  executives, managers,
employees,   agents,   attorneys,   representatives,   successors   and  assigns
(hereinafter collectively referred to as "Releasees"),  from any and all claims,
demands,  and causes of action  which  Employee  has or claims to have,  whether
known or unknown,  of whatever  nature,  which exist or may exist on  Employee's
behalf  from  the  beginning  of  time  up to and  including  the  date  of this
Agreement.  As used in this  paragraph,  "claims,"  "demands,"  and  "causes  of
action"  include,  but are not limited to,  claims  based on  contract,  whether
express or  implied,  fraud,  stock  fraud,  defamation,  wrongful  termination,
estoppel,  equity, tort,  retaliation,  intellectual property,  personal injury,
spoliation of evidence,  emotional  distress,  public policy, wage and hour law,
statute or common law, claims for severance pay, claims related to stock options
and/or  fringe  benefits,  claims for  attorneys'  fees,  vacation  pay,  debts,
accounts,  compensatory  damages,  punitive  or  exemplary  damages,  liquidated
damages,  and any and all claims  arising  under any  federal,  state,  or local
statute, law, or ordinance prohibiting discrimination on account of race, color,
sex, age, religion, sexual orientation, disability or national origin, including
but not limited to, the Age  Discrimination  in Employment Act, Title VII of the
Civil Rights Act of 1964 as amended,  the Americans with  Disabilities  Act, the
Family and Medical Leave Act or the Employee Retirement Income Security Act.

          4.  Last  Date  of  Employment.  It  is  understood  and  agreed  that
Employee's last date of employment with Employer is _________, ____.

          5. Receipt of Wages and Other Compensation.  Employee acknowledges and
agrees that,  prior to his/her  execution of this  Agreement,  s/he has received
payment  for all  wages,  salary,  bonuses,  accrued  vacation,  and  all  other
compensation owed to Employee by the Company.

          6.  Company  Property/Proprietary   Information.  Employee  agrees  to
continue  to  abide  by the  terms  of  the  Company's  Proprietary  Information
Agreement the terms of which are incorporated herein by reference.

          7. Acceptance of  Agreement/[Revocation].  This Agreement was received
by Employee on ______,  ____.  Employee may accept this Agreement by returning a
signed  original  to the  Company.  This  Agreement  shall be  withdrawn  if not
accepted in the above manner on or before _____.

          8.  Non-Admission  of  Liability.  The Company  denies any  wrongdoing
whatsoever in  connection  with its dealings  with  Employee,  including but not
limited to Employee's employment and termination. It is expressly understood and
agreed that nothing  contained in this Agreement shall  constitute or be treated
as an admission of any wrongdoing or liability on the part of the Company or the
Employee.

          9. No Filing of Claims.  Employee  represents  and warrants  that s/he
does not presently have on file,  and further  represents and warrants that s/he
will not hereafter file, any claims,  charges,  grievances or complaints against
any of the  Releasees  (defined  above)  in or with any  administrative,  state,
federal or  governmental  entity,  agency,  board or court,  or before any other
tribunal or panel or arbitrators,  public or private,  based upon any actions or
omissions by the Releasees occurring prior to the date of this Agreement.

          10. Ownership of Claims. Employee represents and warrants that s/he is
the sole and  lawful  owner of all  rights,  title  and  interest  in and to all
released  matters,  claims and  demands  referred  to herein.  Employee  further
represents  and warrants that there has been no assignment or other  transfer of
any interest in any such  matters,  claims or demands which she may have against
the Releasees.

          11.  Confidentiality.   Employee  understands  and  agrees  that  this
Agreement,  and the matters  discussed in  negotiating  its terms,  are entirely
confidential. It is therefore expressly understood


                                       11
<PAGE>


and  agreed  that  Employee  will not  reveal,  discuss,  publish  or in any way
communicate  any of the terms,  amount or fact of this  Agreement to any person,
organization  or other entity,  with the exception of his/her  immediate  family
members and professional  representatives,  unless required by subpoena or court
order.  Employee  further  agrees that s/he will not, at any time in the future,
make any  statements  to any third  parties that  disparage any of the Releasees
personally or professionally.

          12. Tax Indemnification.  It is understood and agreed that Employee is
liable for all tax obligations,  if any, with respect to the settlement payments
provided for herein.  Employee  agrees to  indemnify,  defend and hold  harmless
Employer from any and all taxes, assessments, penalties, loss, costs, attorneys'
fees,  expenses  or interest  payments  that  Employer  may at any time incur by
reason of any  demand,  proceeding,  action  or suit  brought  against  Employer
arising  out of or in any manner  related to any local,  state or federal  taxes
allegedly due from Employee in connection with this Agreement.

                  13.  Maryland Law Applies.  This  Agreement,  in all respects,
shall be  interpreted,  enforced and governed by and under the laws of the State
of Maryland.  Any and all actions  relating to this Agreement shall be filed and
maintained in the federal  and/or state courts located in the State of Maryland,
and the  parties  consent  to the  jurisdiction  of such  courts.  In any action
arising out of this Agreement, or involving claims barred by this Agreement, the
prevailing  party  shall be  entitled  to recover  all costs of suit,  including
reasonable attorneys' fees.

          14. Successors and Assigns. The Parties expressly understand and agree
that  this  Agreement,  and  all of its  terms,  shall  be  binding  upon  their
representatives, heirs, executors, administrators, successors and assigns.

          15.  Consultation  with Counsel.  Employee  acknowledges that s/he has
been advised to consult with legal  counsel of her choice prior to execution and
delivery of this Agreement.

          16. Integration.  Except as otherwise  specifically provided for, this
Agreement  constitutes an integrated,  written  contract,  expressing the entire
agreement between the Parties with respect to the subject matter hereof. In this
regard,  Employee  represents  and  warrants  that  s/he is not  relying  on any
promises or representations which do not appear written herein. Employee further
understands  and agrees that this Agreement can be amended or modified only by a
written agreement, signed by all of the Parties hereto.

          17.   Counterparts.   This  Agreement  may  be  executed  in  separate
counterparts  and by  facsimile,  and each such  counterpart  shall be deemed an
original with the same effect as if all Parties had signed the same document.

          18.   Headings.   The  headings  in  each  paragraph  herein  are  for
convenience  of  reference  only  and  shall  be  of  no  legal  effect  in  the
interpretation of the terms hereof.

          19.  Severability.  If any  provision in this  Agreement is held to be
invalid,  the  remainder  of this  Agreement  shall  not be  affected  by such a
determination.

          20. Voluntary Agreement. EMPLOYEE UNDERSTANDS AND AGREES THAT S/HE MAY
BE WAIVING  SIGNIFICANT  LEGAL RIGHTS BY SIGNING THIS AGREEMENT,  AND REPRESENTS
THAT S/HE HAS ENTERED INTO THIS AGREEMENT KNOWINGLY AND VOLUNTARILY, WITH A FULL
UNDERSTANDING OF AND IN AGREEMENT WITH ALL OF ITS TERMS.


                                       12
<PAGE>

          IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on
the dates provided below.



DATED:  _____________________, ____         CREDIT MANAGEMENT SOLUTIONS, INC.



                                            By:  __________________________

                                            Its: __________________________



DATED:  _____________________, ____         [EMPLOYEE NAME]


                                            ----------------------------





                                       13



<TABLE> <S> <C>


<ARTICLE>                     5
<CIK>                         0001024339
<NAME>                        CREDIT MANAGEMENT SOLUTIONS, INC.

<S>                             <C>
<PERIOD-TYPE>                   3-MOS
<FISCAL-YEAR-END>                          DEC-31-2000
<PERIOD-START>                             JAN-01-2000
<PERIOD-END>                               MAR-31-2000
<CASH>                                       3,253,187
<SECURITIES>                                 2,316,957
<RECEIVABLES>                                5,794,330
<ALLOWANCES>                                  (311,583)
<INVENTORY>                                          0
<CURRENT-ASSETS>                            11,520,116
<PP&E>                                       9,482,639
<DEPRECIATION>                              (3,362,436)
<TOTAL-ASSETS>                              19,985,578
<CURRENT-LIABILITIES>                        7,180,099
<BONDS>                                              0
                                0
                                          0
<COMMON>                                        78,169
<OTHER-SE>                                  11,622,708
<TOTAL-LIABILITY-AND-EQUITY>                19,985,578
<SALES>                                         49,003
<TOTAL-REVENUES>                             5,197,413
<CGS>                                           84,136
<TOTAL-COSTS>                                2,792,517
<OTHER-EXPENSES>                             2,921,936
<LOSS-PROVISION>                                     0
<INTEREST-EXPENSE>                              22,785
<INCOME-PRETAX>                               (475,797)
<INCOME-TAX>                                         0
<INCOME-CONTINUING>                           (475,797)
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                  (475,797)
<EPS-BASIC>                                       (.06)
<EPS-DILUTED>                                     (.06)



</TABLE>


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