WEST TELESERVICES CORP
SC 13D, 1998-07-24
BUSINESS SERVICES, NEC
Previous: ENRON CORP/OR/, U-57/A, 1998-07-24
Next: GREENTREE FLOORPLAN FUNDING CORP, S-1, 1998-07-24



<PAGE>



                                                            OMB APPROVAL
                                                    ----------------------------
                                                    OMB Number:  3235-0145
                                                    Expires:
                                                    Estimated average burden
                                                    hours per form ...... 14.90

                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549


                                  SCHEDULE 13D

                    Under the Securities Exchange Act of 1934
                                (Amendment No. )*

                          West TeleServices Corporation
- --------------------------------------------------------------------------------
                                (Name of Issuer)

                     Common Stock, par value $.01 per share
- --------------------------------------------------------------------------------
                         (Title of Class of Securities)

                                    956188106
             -------------------------------------------------------
                                 (CUSIP Number)

                                  Gary L. West
                          West TeleServices Corporation
                                9910 Maple Street
                                Omaha, NE 68134
                                 (402) 571-7700

                        with a copy to Serge Benchetrit
                           Willkie Farr & Gallagher
                              787 Seventh Avenue
                               New York, NY 10019
- --------------------------------------------------------------------------------
      (Name, Address and Telephone Number of Person Authorized to Receive
                           Notices and Communications)

                                  July 16, 1998
             -------------------------------------------------------
             (Date of Event which Requires Filing of this Statement)

                  If the  filing  person has  previously  filed a  statement  on
Schedule 13G to report the acquisition that is the subject of this Schedule 13D,
and is filing this  schedule  because of ss.ss.  240.13d-1(e),  240.13d-1(f)  or
240.13d-1(g), check the following box [ ].

NOTE:  Schedules  filed in paper format shall include a signed original and five
copies of the schedule,  including all exhibits.  See ss. 240.13d-7(b) for other
parties to whom copies are to be sent.

*The  remainder of this cover page shall be filled out for a reporting  person's
initial filing on this form with respect to the subject class of securities, and
for  any  subsequent   amendment   containing   information  which  would  alter
disclosures provided in a prior cover page.

The information required on the remainder of this cover page shall not be deemed
to be "filed" for the purpose of Section 18 of the  Securities  Exchange  Act of
1934 ("Act") or otherwise  subject to the liabilities of that section of the Act
but  shall be  subject  to all other  provisions  of the Act  (however,  see the
Notes).


<PAGE>



                                  SCHEDULE 13D


CUSIP No.    956188106                        Page    2     of     9     Pages
         ----------------------------              --------    ---------

    1       NAME OF REPORTING PERSONS
            I.R.S. IDENTIFICATION NO. OF ABOVE PERSONS

            Gary L. West

    2       CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*      (a) [ ]
                                                                   (b) [X]

    3       SEC USE ONLY


    4       SOURCE OF FUNDS*
            PF

    5       CHECK BOX IF DISCLOSURE OF LEGAL PROCEEDING IS REQUIRED PURSUANT TO
            ITEMS 2(d) or 2(e)                                           [X]


    6       CITIZENSHIP OR PLACE OF ORGANIZATION

            United States

  NUMBER OF      7      SOLE VOTING POWER
    SHARES              -0-
 BENEFICIALLY           
   OWNED BY      8      SHARED VOTING POWER
     EACH               45,521,263
  REPORTING      
 PERSON WITH     9      SOLE DISPOSITIVE POWER
                        -0-
                         
                 10     SHARED DISPOSITIVE POWER
                        45,521,263

    11      AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH PERSON
            45,521,263

    12      CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (11) EXCLUDES CERTAIN
            SHARES*                                                      [X]

    13      PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (11)
            71.8%

    14      TYPE OF REPORTING PERSON*
            IN



                      *SEE INSTRUCTIONS BEFORE FILLING OUT!
          INCLUDE BOTH SIDES OF THE COVER PAGE, RESPONSES TO ITEMS 1-7
      (INCLUDING EXHIBITS) OF THE SCHEDULE, AND THE SIGNATURE ATTESTATION.


<PAGE>



                                  SCHEDULE 13D


CUSIP No.    956188106                        Page    3     of     9     Pages
         ----------------------------              --------    ---------

    1       NAME OF REPORTING PERSONS
            I.R.S. IDENTIFICATION NO. OF ABOVE PERSONS

            Mary E. West

    2       CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*       (a) [ ]
                                                                   (b) [X]

    3       SEC USE ONLY


    4       SOURCE OF FUNDS*
            PF

    5       CHECK BOX IF DISCLOSURE OF LEGAL PROCEEDING IS REQUIRED PURSUANT TO
            ITEMS 2(d) or 2(e)                                           [ ]

    6       CITIZENSHIP OR PLACE OF ORGANIZATION
            United States

  NUMBER OF
   SHARES       7      SOLE VOTING POWER
 BENEFICIALLY          -0-
  OWNED BY             
    EACH        8      SHARED VOTING POWER
  REPORTING            45,521,263 
 PERSON WITH
                9      SOLE DISPOSITIVE POWER
                       -0-

               10      SHARED DISPOSITIVE POWER
                       45,521,263

    11      AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH PERSON
            45,521,263

    12      CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (11) EXCLUDES CERTAIN
            SHARES*                                                      [X]

    13      PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (11)
            71.8%

    14      TYPE OF REPORTING PERSON*
            IN



                      *SEE INSTRUCTIONS BEFORE FILLING OUT!
          INCLUDE BOTH SIDES OF THE COVER PAGE, RESPONSES TO ITEMS 1-7
      (INCLUDING EXHIBITS) OF THE SCHEDULE, AND THE SIGNATURE ATTESTATION.


<PAGE>



                                  SCHEDULE 13D


CUSIP No.    956188106                        Page    4     of     9     Pages
         ----------------------------              --------    ---------

    1       NAME OF REPORTING PERSONS
            I.R.S. IDENTIFICATION NO. OF ABOVE PERSONS

            Troy L. Eaden

    2       CHECK THE APPROPRIATE BOX IF A MEMBER OF A GROUP*       (a) [ ]
                                                                   (b) [X]

    3       SEC USE ONLY


    4       SOURCE OF FUNDS*
            PF

    5       CHECK BOX IF DISCLOSURE OF LEGAL PROCEEDING IS REQUIRED PURSUANT TO
            ITEMS 2(d) or 2(e)                                           [ ]

    6       CITIZENSHIP OR PLACE OF ORGANIZATION
            United States

  NUMBER OF
   SHARES       7      SOLE VOTING POWER
 BENEFICIALLY          8,516,250
   OWNED BY            
     EACH       8      SHARED VOTING POWER
  REPORTING            -0-
 PERSON WITH    
                9      SOLE DISPOSITIVE POWER
                       8,516,250

               10     SHARED DISPOSITIVE POWER
                      -0-

    11      AGGREGATE AMOUNT BENEFICIALLY OWNED BY EACH PERSON
            8,516,250

    12      CHECK BOX IF THE AGGREGATE AMOUNT IN ROW (11) EXCLUDES CERTAIN
            SHARES*                                                      [X]


    13      PERCENT OF CLASS REPRESENTED BY AMOUNT IN ROW (11)
            13.4%


    14      TYPE OF REPORTING PERSON*
            IN



                      *SEE INSTRUCTIONS BEFORE FILLING OUT!
          INCLUDE BOTH SIDES OF THE COVER PAGE, RESPONSES TO ITEMS 1-7
      (INCLUDING EXHIBITS) OF THE SCHEDULE, AND THE SIGNATURE ATTESTATION.


<PAGE>



Item 1.  Security and Issuer.
- -------  --------------------

                  This statement relates to the Common Stock, par value $.01 per
share (the "Common Stock"), of West TeleServices Corporation (the "Company" or
the "Issuer"), which has its principal executive offices at 9910 Maple Street,
Omaha, NE 68134.

Item 2.  Identity and Background.
- -------  ------------------------

                  (a) This statement is being filed by Gary L. West and Mary E.
West (the "Wests") and Troy L. Eaden ("Eaden").

                  (b) The business address of the Wests and Eaden is 9910 Maple
Street, Omaha, Nebraska 68134.

                  (c)(i) Gary L. West is the Chairman of the Board of Directors
of the Company.

                    (ii) Mary E. West is the Vice Chair of the Board of
Directors and Secretary of the Company.

                    (iii) Eaden is the Chief Executive Officer and a Director of
the Company.

                  (d) None of the Wests or Eaden has been convicted in a
criminal proceeding (excluding traffic violations or similar misdemeanors)
during the last five years.

                  (e) None of the Wests or Eaden has been a party to a civil
proceeding of a judicial or administrative body of competent jurisdiction as a
result of which any of the Wests or Eaden was or is subject to a judgment,
decree or final order enjoining future violations of, or prohibiting or
mandating activities subject to, federal or state securities laws or finding any
violation with respect to such laws during the last five years.

                  (f) Each of the Wests and Eaden is a citizen of the United
States.

Item 3.  Source and Amount of Funds or Other Consideration.
- -------  --------------------------------------------------

                  Prior to November 20, 1996, the Wests and Eaden, along with a
small number of other individuals having minority interests, were the owners of
record of all of the issued and outstanding stock of West Telemarketing
Corporation, a Delaware corporation ("WTC"), West Interactive Corporation, a
Delaware corporation ("WIC"), West Telemarketing Corporation Outbound, a
Delaware corporation ("WTCO"), West Interactive Canada, Inc., a Delaware
corporation ("WICI"), and Interactive Billing Services, Inc., a Delaware
corporation ("IBS"; WTC, WIC, WTCO, WICI and IBS, collectively, the "West
Affiliates"). Each of the West



                                      -5-
<PAGE>


Affiliates was originally financed using seed capital from the Wests, Eaden and
others. Pursuant to an Agreement and Plan of Reorganization, dated as of
November 20, 1996, the Wests transferred the shares of stock of the West
Affiliates owned by them in exchange for 45,451,263 shares of Common Stock of
the Company, then a newly formed entity, and Eaden transferred the shares of
stock of the West Affiliates owned by him in exchange for 8,516,250 shares of
Common Stock of the Company.


Item 4.  Purpose of Transaction.
- -------  -----------------------

                  All of the shares of Common Stock owned as of the date hereof
by the Wests and Eaden were acquired by them as founders of the West Affiliates
pursuant to the reorganization described in Item 3 above.

                  On July 16, 1998, the Wests and Eaden proposed to acquire all
the Common Stock not owned by the Wests or Eaden for a cash purchase price of
$13.50 per share. The Wests collectively beneficially own approximately 71.8% of
the Company's outstanding Common Stock, and Eaden beneficially owns
approximately 13.4% of the Company's outstanding Common Stock.

                  In the event that the Wests and Eaden acquire less than 100%
of the Company's Common Stock pursuant to a tender offer, the Wests and Eaden
intend to acquire the remainder of the Company's Common Stock through a merger
transaction.

                  The proposal is subject to a number of conditions, including
the approval of the Board of Directors and stockholders of the Company and other
conditions customary in this type of transaction, including, without limitation,
the receipt of all necessary consents and government approvals.

                  The Wests and Eaden anticipate that, upon consummation of the
acquisition, the new entity will seek to cause the Common Stock to be delisted
from trading on the Nasdaq National Market and to cause deregistration of the
Common Stock with the Securities and Exchange Commission.

                  Other than changes in the capitalization, corporate structure
and/or governing documents resulting from a transaction of the type described
above, the Wests have no present plans or proposals with respect to any other
action referred to in instructions (a) through (j) of Item 4 of the form of
Schedule 13D.



                                      -6-
<PAGE>





Item 5.  Interest in Securities of the Issuer.
- -------  -------------------------------------

                  (a) As of the date hereof, the Wests collectively beneficially
own, and Eaden beneficially owns, the aggregate number and percentage of
outstanding Common Stock as set forth below:

                   Number of Shares          Percentage*
                   ----------------          -----------
Wests                45,451,263                 71.8%
Eaden                 8,516,250                 13.4%

                  The Wests expressly disclaim beneficial ownership of any
Common Stock owned by Eaden or the Eaden Family Limited Partnership. Eaden
expressly disclaims beneficial ownership of any Common Stock owned by the Wests.

                  (b) All the shares of Common Stock beneficially owned by the
Wests are held by the Wests in joint tenancy with right of survivorship. Voting
power of all shares of Common Stock held by the Wests is shared between them.

                  The 8,516,250 shares of Common Stock beneficially owned by
Eaden includes (i) 7,000,000 shares of Common Stock directly owned by Eaden and
(ii) 1,516,250 shares of Common Stock held by the Eaden Family Limited
Partnership, of which Eaden is a general partner. Eaden has sole voting power
with respect to all 8,516,250 shares of Common Stock held by it.

                  (c) No transactions in the Common Stock were effected by the
Wests or Eaden within the 60 day period prior to the date of this filing.

                  (d) Not Applicable.

                  (e) Not Applicable.

- -----------------------
         * Based on a total of 63,330,000 shares of Common Stock outstanding at
         May 12, 1998 as reported in the Company's Quarterly Report on Form 10-Q
         for the quarterly period ended March 31, 1998.


Item 6.  Contracts, Arrangements, Understandings or
- -------  Relationships with Respect to securities of the Issuer
         ------------------------------------------------------

                  On November 25, 1996, the Wests, Eaden, the Company and
certain other persons entered into a Registration Rights Agreement (the
"Registration Rights Agreement") which, among other things, provides that, upon
the request of Gary L. West, Mary E. West or Troy L. Eaden, the Company will
register under the Securities Act of 1933, as amended, any of the shares of
Common Stock held by or acquired in the future by any of the foregoing (a
"Demand Registration"). The Wests collectively



                                      -7-
<PAGE>




have the right to request four Demand Registrations. Eaden individually has the
right to request four Demand Registrations. The Wests, Eaden and certain other
persons also have the right, exercisable at any time, to include the shares of
Common Stock held by them in certain other registrations of Common Stock
initiated by the Company. The Wests' and Eaden's rights under the Registration
Rights Agreement are transferable.

Item 7.  Matters to be Filed as Exhibits
- -------  -------------------------------

         Exhibit 1 - Joint Filing Agreement

         Exhibit 2 - Registration Rights Agreement




                                      -8-
<PAGE>






                                   SIGNATURES

                  After reasonable inquiry and to the best knowledge and belief
of the undersigned, the undersigned certifies that the information set forth in
this statement is true, complete and correct.



Date:    July 24, 1998


                                                    /s/ Gary L. West
                                                    ----------------------------




                                                    /s/ Mary E. West
                                                    ----------------------------



                                                    /s/ Troy L. Eaden
                                                    ----------------------------





                                      -9-

<PAGE>

                                                                       EXHIBIT 1

                             JOINT FILING AGREEMENT
                          PURSUANT TO RULE 13d-1(k)(1)
                          ----------------------------

                  The undersigned acknowledge and agree that the foregoing
Statement on Schedule 13D is filed on behalf of each of the undersigned and that
all subsequent amendments to the Statement on Schedule 13D shall be filed on
behalf of each of the undersigned without the necessity of filing additional
joint filing agreements. The undersigned acknowledge that each shall be
responsible for the timely filing of such amendments, and for the completeness
and accuracy of the information concerning it contained therein, but shall not
be responsible for the completeness and accuracy of the information concerning
the others, except to the extent that it knows or has reason to believe that
such information is inaccurate. This Agreement may be executed in any number of
counterparts and all of such counterparts taken together shall constitute one
and the same instrument.


Dated: July 24, 1998


                                                    /s/ Gary L. West
                                                    ----------------------------




                                                    /s/ Mary E. West
                                                    ----------------------------



                                                    /s/ Troy L. Eaden
                                                    ----------------------------





<PAGE>

                                                                       EXHIBIT 2

                          REGISTRATION RIGHTS AGREEMENT

                  THIS REGISTRATION RIGHTS AGREEMENT (this "Agreement") is made
as of the 25th day of November, 1996, among West TeleServices Corporation, a
Delaware corporation (the "Company") and the undersigned stockholders of the
Company (collectively, the "Stockholders").

                  In consideration of the mutual covenants and undertakings
contained herein, and for other good and valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, and subject to and on the terms,
and conditions herein set forth, the parties agree as follows:

             ARTICLE 1. CERTAIN DEFINITIONS; RULES OF CONSTRUCTION.

                  1.1. CERTAIN DEFINITIONS. Unless otherwise defined herein or
the context otherwise requires, the terms defined in this Section 1.1 shall have
the meanings herein specified for all purposes of this Agreement, applicable to
both the singular and plural forms of any of the terms herein defined.

                         (a) "Business Day" means any day on which the New York
         Stock Exchange is open for trading.

                         (b) "Closing Date" means the date of this Agreement.
                                                                              
                         (c) "Common Stock" means the common stock, par value
         $0.01 per share, of the Company, and any securities of the Company or
         any successor which may be issued on or after the date hereof in
         respect of, or in exchange for, shares of common stock pursuant to
         merger, consolidation, stock split, stock dividend, recapitalization of
         the Company or otherwise.

                         (d) "Eligible Securities" means any shares of Common
         Stock held by any of the Stockholders or any direct or indirect
         transferee of a Stockholder. As to any proposed offer or sale of
         Eligible Securities, such securities shall cease to be Eligible
         Securities with respect to such proposed offer or sale when (a) a
         registration statement with respect to the sale of such securities
         shall have become effective under the Securities Act and such
         securities shall have been disposed of in accordance with such
         registration statement or (b) all of such securities are permitted to
         be distributed concurrently pursuant to Rule 144 (or any successor
         provision to such Rule) under the Securities Act or are otherwise
         freely transferable to the public without registration pursuant to
         Section 4(1) of the Securities Act. In the event the Company prepares a
         registration statement pursuant to Article 3 or 4 hereof 



                                      
<PAGE>




         which becomes effective, and the Holder fails to dispose of
         Eligible Securities pursuant to said registration statement, the
         Eligible Securities shall remain Eligible Securities but the Holder
         shall be responsible for assuming the Holder's pro rata share of the
         Registration Expenses in connection with such registration.

                         (e) "Exchange Act" means the Securities Exchange Act of
         1934, as amended, and the rules and regulations of the SEC thereunder,
         all as the same shall be in effect at the relevant time.

                         (f) "Fair Value" means, in the case the Eligible
         Securities which have previously been Publicly Traded for a period of
         at least twelve (12) months, the Market Value thereof (if such value,
         as so defined, can be determined) or, in the case the Eligible
         Securities which have not been Publicly Traded for at least such
         period, the fair value per share, on a fully distributed basis, as
         determined by an independent investment banking firm experienced in the
         valuation of securities selected in good faith by the Board of
         Directors of the Company, or if no such investment banking firm is, as
         determined in good faith by the Board of Directors, available to make
         such determination, in good faith by the Board of Directors.

                         (g) "Holder" means any Person that is the owner of
         record of Eligible Securities.

                         (h) "Market Value" means the average of the high and
         low reported sales price regular way of a share of Eligible Securities
         on such Trading Day or, in the case no such reported sale takes place
         on such Trading Day, the average of the reported closing bid and asked
         prices regular way of a share of Eligible Securities on such Trading
         Day, in either case as reported on the New York Stock Exchange
         Composite Tape or, if the shares of Eligible Securities are not listed
         or admitted to trading on such Exchange on such Trading Day, on the
         principal national securities exchange in the United States on which
         the shares of Eligible Securities are listed or admitted to trading or,
         if not listed or admitted to trading on any national securities
         exchange on such Trading Day, on the Nasdaq National Market System or,
         if the shares of Eligible Securities are not listed or admitted to
         trading on any national securities exchange or quoted on such National
         Market System on such Trading Day, the average of the closing bid and
         asked prices of a share of Eligible Securities in the over-the-counter
         market on such Trading Day as furnished by any New York Stock Exchange
         member firm selected from time to time by the Company or, if such
         closing bid and asked prices are not made available by any such New
         York Stock Exchange member firm on such Trading Day, the Fair Value of
         a share of Eligible Securities.


                                      -2-
<PAGE>


                         (i) "Party" means any party to this Agreement.

                         (j) "Person" means an individual, a partnership
         (general or limited), corporation, joint venture, business trust,
         cooperative, association or other form of business organization,
         whether or not regarded as a legal entity under applicable law, a trust
         (inter vivos or testamentary), an estate of a deceased, insane or
         incompetent person, a quasi-governmental entity, a government or any
         agency, authority, political subdivision or other instrumentality
         thereof, or any other entity.

                         (k) "Publicly Traded" means any security (i) which is
         listed for trading on any national securities exchange or quoted in the
         Nasdaq National Market System (or any comparable interdealer quotation
         system then in effect) and (ii) the issuer of which is required to file
         periodic reports to the SEC pursuant to Sections 13 or 15(d) of the
         Exchange Act.

                         (l) "Registration Expenses" means all expenses incident
         to the Company's performance of or compliance with the registration
         requirements set forth in this Agreement including, without limitation,
         the following: (i) the fees, disbursements and expenses of the
         Company's counsel(s) and accountants in connection with the
         registration of Eligible Securities to be disposed of under the
         Securities Act and the fees, disbursements and expenses of one counsel
         for all the Holders of Eligible Securities in an amount not to exceed
         $15,000; (ii) all expenses in connection with the preparation, printing
         and filing of the registration statement, any preliminary prospectus or
         final prospectus, any other offering document and amendments and
         supplements thereto and the mailing and delivering of copies thereof to
         the underwriters and dealers; (iii) the cost of printing or producing
         any agreement(s) among underwriters, underwriting agreements(s) and
         blue sky or legal investment memoranda, any selling agreements and any
         other documents in connection with the offering, sale or delivery of
         Eligible Securities to be disposed of; (iv) all expenses in connection
         with the qualification of Eligible Securities to be disposed of for
         offering and sale under state securities laws, including the fees and
         disbursements of counsel for the underwriters in connection with such
         qualifications and in connection with any blue sky and legal investment
         surveys; (v) the filing fees incident to securing any required review
         by the National Association of Securities Dealers, Inc. of the terms of
         the sale of Eligible Securities to be disposed of; and (vi) the fees
         and expenses incurred in connection with the listing of Eligible
         Securities on each securities exchange on which securities of the same
         class are then listed; provided, however, that Registration Expenses
         with respect to any registration pursuant to this Agreement shall
         not include (A) underwriting discounts or commissions


                                      -3-
<PAGE>

                     
         attributable to Eligible  Securities,  (B) transfer taxes applicable to
         Eligible  Securities  or (C) SEC filing fees with  respect to shares of
         Common Stock to be sold by the Holder thereof.

                         (m) "Registration Statement" means a registration
         statement (other than under Form S-8) filed, or proposed to be filed,
         with the SEC under the Securities Act covering shares of capital stock
         or other securities of the Company.

                         (n) "SEC" means the Securities and Exchange Commission.

                         (o) "Securities Act" means the Securities Act of 1933,
         as amended, and the rules and regulations of the SEC thereunder, all as
         the same shall be in effect at the relevant time.

                         (p) "Significant Stockholders" means, collectively,
         Gary L. West, Mary E. West and Troy L. Eaden, and their respective
         heirs, transferees (direct or indirect) and assigns.

                         (q) "Trading Day" means each Business Day other than
         any day on which the Eligible Securities are not traded on any national
         securities exchange or quoted in the Nasdaq National Market System or
         in the over-the-counter market.

                  1.2. RULES OF CONSTRUCTION. The following rules of
construction apply to the provisions of this Agreement unless the context
otherwise requires.

                         (a) The Parties have participated jointly in the
         negotiation and drafting of this Agreement. In the event an ambiguity
         or question of intent or interpretation arises, this Agreement shall be
         construed as if drafted jointly by the Parties and no presumption or
         burden of proof shall arise favoring or disfavoring any Party by virtue
         of the authorship of any of the provisions of this Agreement.

                         (b) Any reference to any federal, state, local, or
         foreign statute or law shall be deemed also to refer to (i) all rules
         and regulations promulgated thereunder and (ii) such statute or law as
         amended, modified or supplemented from time to time (including any
         successor statute or law).

                         (c) The words "include," "including," and "includes"
         shall be deemed to be followed by the words "without limitation."

                         (d) Any reference herein to a "Section," "Article," or
         "clause" shall mean the applicable section, article, or clause of this
         Agreement.




                                      -4-
<PAGE>




                         (e) Words such as "herein," "hereinafter," "hereof,"
         "hereto," "hereby," and "hereunder," when used with reference to this
         Agreement refer to this Agreement as a whole.

                         (f) The article, section and subsection headings, if
         any, used herein are inserted for reference purposes only and shall not
         in any way affect the meaning or interpretation of this Agreement.

                         (g) As used in this Agreement, the masculine, feminine
         or neuter gender, and the singular or plural, shall be deemed to
         include the others.

                         (h) The use of a verb in the present tense includes the
         future tense.

                         (i) The word "or" is not exclusive.

                            ARTICLE 2. EFFECTIVENESS.

                  The registration rights pursuant to Articles 3 and 4 hereof
shall become effective on the Closing Date and shall terminate when there cease
to be Eligible Securities.

                         ARTICLE 3. DEMAND REGISTRATION.

                  3.1. NOTICE. At any time or from time to time following the
Closing Date, upon written notice from any Significant Stockholder requesting
that the Company effect the registration under the Securities Act of all or part
of the Eligible Securities held by such Significant Stockholder, which notice
shall specify the number of Eligible Securities intended to be registered and
the intended method or methods of disposition of such Eligible Securities, the
Company will use reasonable efforts to effect (at the earliest possible date)
the registration, under the Securities Act, of such Eligible Securities for
disposition in accordance with the intended method or methods of disposition
stated in such request, provided that:

                         (a) the Company shall be obligated to register the
         Eligible Securities upon receipt of a registration request only if the
         Eligible Securities to be registered have a Fair Value at both the time
         of receipt of the request and the filing of the Registration Statement
         of at least Ten Million Dollars ($10,000,000);

                         (b) if, following receipt of a registration request
         pursuant to this Article 3 but prior to the filing of a registration
         statement or the effective date of a registration statement filed in
         respect of such request, (i) the Board of Directors of the Company, in
         its reasonable judgment and in good faith, resolves that (A) the filing
         of a registration statement or a sale of Eligible Securities



                                      -5-
<PAGE>




         pursuant thereto would materially interfere with any significant
         acquisition, corporate reorganization or other similar transactions
         involving the Company or (B) the filing of a registration statement or
         a sale of Eligible Securities pursuant thereto would require disclosure
         of material information that the Company has a bona fide material
         business purpose for preserving as confidential or (C) the Company is
         unable to comply with SEC requirements, and (ii) the Company gives the
         Significant Stockholder(s) having made such request written notice of
         such determination (which notice shall include a copy of such
         resolution), the Company shall, notwithstanding the provisions of this
         Article 3, be entitled to postpone for up to ninety (90) days the
         filing or effectiveness of any registration statement otherwise
         required to be prepared and filed by it pursuant to this Article 3;
         provided, however, that the Company shall not be entitled to postpone
         such filing or effectiveness if, within the preceding twelve (12)
         months, it has effected a postponement pursuant to this clause (b) and,
         following such postponement, the Eligible Securities to be sold
         pursuant to the postponed registration were not sold (for any reason);

                         (c) if the Company shall have previously effected a
         registration with respect to Eligible Securities pursuant to Article 4
         hereof, the Company shall not be required to effect a registration
         pursuant to this Article 3 until a period of one hundred and eighty
         (180) days shall have elapsed from the effective date of the most
         recent registration under Article 4 hereof;

                         (d) the intended method or methods of disposition shall
         not include a "shelf registration" whereby shares of Common Stock are
         sold from time to time in multiple transactions; and

                         (e) the Company shall not be obligated to effect, or to
         take any action to effect, any registration under this Section 3.1
         after it has initiated (i) an aggregate of four (4) registrations at
         the request of Gary L. West and Mary E. West and any of their
         assignees, and (ii) four (4) registrations at the request of Troy L.
         Eaden and his assignees under this Section 3.1 (excluding any
         registrations not completed for any reason not attributable in whole or
         in part to any Significant Stockholder);

                         (f) the registration statement filed at to the request
         of holders of Eligible Securities pursuant to this Section 3.1
         ("Initiating Holders") may, subject to Section 3.2 below, include other
         securities of the Company which are held by Persons who, by virtue of
         agreements with the Company, are entitled to include their securities
         in any such registration ("Other Stockholders").



                                      -6-
<PAGE>




                  3.2. UNDERWRITING. If the holders of Eligible Securities
intend to distribute the Eligible Securities covered by their request by means
of an underwriting, they shall so advise the Company as a part of their request
made pursuant to this Article 3.

                  If Other Stockholders request inclusion, the Initiating
Holders shall offer to include the securities of such Other Stockholders in the
underwriting and may condition such offer on their acceptance of the further
applicable provisions of this Section 3.2. The Initiating Holders whose shares
are to be included in such registration and the Company shall (together with all
Other Stockholders proposing to distribute their securities through such
underwriting) enter into an underwriting agreement in customary form with the
representative of the underwriter or underwriters selected for such underwriting
by the Initiating Holders and reasonably acceptable to the Company.
Notwithstanding any other provision of this Section 3.2, if the representative
advises the Initiating Holders in writing that marketing factors require a
limitation on the number of shares to be underwritten, the securities of the
Company held by Other Stockholders shall be excluded from such registration to
the extent so required by such limitation. If, after the exclusion of such
shares, further reductions are still required, the number shall be reduced on a
pro rata basis (based on the number of shares held by such Initiating Holder),
by such minimum number of shares as is necessary to comply with such request. No
Eligible Securities or any other securities excluded from the underwriting by
reason of the underwriter's marketing limitation shall be included in such
registration. If any Other Stockholder who has requested inclusion in such
registration as provided above disapproves of the terms of the underwriting,
such person may elect to withdraw therefrom by written notice to the Company,
the underwriter and the Initiating Holders. The securities so withdrawn shall
also be withdrawn from registration. If the underwriter has not limited the
number of Eligible Securities or other securities to be underwritten, the
Company and officers and directors of the Company may include its or their
securities for its or their own account in such registration if the
representative so agrees and if the number of Eligible Securities and other
securities which would otherwise have been included in such registration and
underwriting will not thereby be limited.

                  3.3. REGISTRATION EXPENSES. With respect to the registrations
requested pursuant to this Article 3, the Company shall pay all Registration
Expenses. All underwriting discounts and commissions attributable to the sale of
the Eligible Securities shall be borne by the Holders of the Eligible Securities
so registered pro rata on the basis of the number of their shares so registered.



                                      -7-
<PAGE>




                       ARTICLE 4. PIGGYBACK REGISTRATION.

                  4.1. NOTICE AND REGISTRATION. If the Company proposes to
register Eligible Securities or any other securities issued by it ("Other
Securities") (whether proposed to be offered for sale by the Company or any
other Person) on a form and in a manner which would permit registration of
Eligible Securities or Other Securities for sale to the public under the
Securities Act, it will give prompt written notice to all Holders of its
intention to do so, including the identities of any Significant Stockholder
exercising registration rights pursuant to Article 3 hereof. Upon the written
request of any Holder delivered to the Company within fifteen (15) Business Days
after the giving of any such notice (which request shall specify the number of
Eligible Securities or Other Securities intended to be disposed of by such
Holder and the intended method of disposition thereof) the Company will use
reasonable efforts to effect the registration under the Securities Act of all
Eligible Securities or Other Securities which the Company has been so requested
to register by such Holder (the "Selling Stockholder"), provided that:

                         (a) if, at any time after giving such written notice of
         its intention to register any Eligible Securities or Other Securities
         and prior to the effective date of the registration statement filed in
         connection with such registration, the Company shall be unable to or
         shall determine for any reason not to register the Eligible Securities
         or Other Securities the Company may, at its election, give written
         notice of such determination to such Holder and thereupon the Company
         shall be relieved of its obligation to register such Eligible
         Securities or Other Securities (but not from its obligation to pay
         Registration Expenses to the extent incurred in connection therewith as
         provided in Section 4.2), without prejudice, however, to the rights (if
         any) of any Significant Stockholder immediately to request that such
         registration be effected as a registration under Article 3;

                         (b) if the registration of which the Company gives
         notice is for a registered public offering involving an underwriting,
         the Company shall so advise each of the Holders as a part of the
         written notice given pursuant to Section 4.1. In such event, the right
         of each of the Holders to registration pursuant to this Section 4.1(b)
         shall be conditioned upon such Holders' participation in such
         underwriting and the inclusion of such Holders' Eligible Securities or
         Other Securities in the underwriting to the extent provided herein. The
         Holders whose shares are to be included in such registration shall
         (together with the Company and the Other Stockholders distributing
         their securities through such underwriting) enter into an underwriting
         agreement in customary form with the representative of the underwriter
         or underwriters selected for underwriting by the Company.
         Notwithstanding any other



                                      -8-
<PAGE>




         provision of this Section 4.1(b), if the representative determines that
         marketing factors require a limitation on the number of shares to be
         underwritten, the representative may (subject to the allocation
         priority set forth below) limit the number of such securities to be
         included in the registration and underwriting to not less than
         twenty-five percent (25%) of the shares included therein (based on the
         number of shares). The Company shall so advise all holders of
         securities requesting registration, and the number of shares of
         securities that are entitled to be included in the registration and
         underwriting shall be allocated in the following manner: The securities
         of the Company held by officers, directors and Other Stockholders of
         the Company (other than Eligible Securities and other than securities
         held by holders who by contractual right demanded such registration
         ("Demanding Holders")) shall be excluded from such registration and
         underwriting to the extent required by such limitation, and, if a
         limitation on the number of shares is still required, the number of
         shares that may be included in the registration and underwriting by
         each of the Holders and Demanding Holders shall be reduced, on a pro
         rata basis (based on the number of shares held by such Holder), by such
         minimum number of shares as is necessary to comply with such
         limitation. If any of the Holders or any officer, director or Other
         Stockholder disapproves of the terms of any such underwriting, he may
         elect to withdraw therefrom by written notice to the Company and the
         underwriter. Any Eligible Securities or other securities excluded or
         withdrawn from such underwriting shall be withdrawn from such
         registration;

                         (c) the Company shall not be required to effect any
         registration of Eligible Securities or Other Securities under this
         Article 4 incidental to the registration of any of its securities in
         connection with mergers, acquisitions, exchange offers, subscription
         offers, dividend reinvestment plans or stock options or other employee
         benefit plans; and

                         (d) the Company shall not be required to register any
         Eligible Securities or Other Securities if the intended method or
         methods of distribution for the Eligible Securities or Other Securities
         is from time to time in multiple transactions.

No registration of Eligible Securities or Other Securities effected under this
Article 4 shall relieve the Company of its obligation (if any) to effect
registrations of Eligible Securities pursuant to Article 3.

                  4.2. REGISTRATION EXPENSES. The Company (as between the
Company and any Holder) shall be responsible for the payment of all Registration
Expenses in connection with any registration pursuant to this Article 4.



                                      -9-
<PAGE>



                       ARTICLE 5. REGISTRATION PROCEDURES.

                  5.1. REGISTRATION AND QUALIFICATION. If and whenever the
Company is required to use reasonable efforts to effect the registration of any
Eligible Securities or Other Securities under the Securities Act as provided in
Articles 3 and 4, the Company will as promptly as is practicable:

                         (a) prepare, file and use reasonable efforts to cause
         to become effective a registration statement under the Securities Act
         regarding the Eligible Securities or Other Securities to be offered,
         provided that such reasonable efforts obligation shall not require the
         Company to yield to an SEC accounting or other comment which it is
         discussing, resisting or otherwise addressing in good faith and which
         the Board of Directors of the Company determines that such discussing,
         resisting or addressing is materially in the best interests of the
         Company;

                         (b) prepare and file with the SEC such amendments and
         supplements to such registration statement and the prospectus used in
         connection therewith as may be necessary to keep such registration
         statement effective and to comply with the provisions of the Securities
         Act with respect to the disposition of all Eligible Securities or other
         Securities until the earlier of such time as all of such Eligible
         Securities or Other Securities have been disposed of in accordance with
         the intended methods of disposition by the Holders set forth in such
         registration statement or the expiration of four (4) months after such
         Registration Statement becomes effective;

                         (c) furnish to all Holders and to any underwriter
         (which term for purposes of this Agreement shall include a person
         deemed to be an underwriter within the meaning of Section 2(11) of the
         Securities Act and any placement agent or sales agent) of such Eligible
         Securities or Other Securities one executed copy each and such number
         of conformed copies of such registration statement and of each such
         amendment and supplement thereto (in each case including all exhibits),
         such number of copies of the prospectus included in such registration
         statement (including each preliminary prospectus and any summary
         prospectus), in conformity with the requirements of the Securities Act,
         such documents incorporated by reference in such registration statement
         or prospectus, and such other documents as any Holder or such
         underwriter may reasonably request;

                         (d) use reasonable efforts to register or qualify all
         Eligible Securities or Other Securities covered by such registration
         statement under securities laws of such jurisdictions as any Holder or
         any underwriter of such Eligible Securities shall reasonably request,
         and do any and 



                                      -10-
<PAGE>




         all other acts and things which may be necessary or advisable to enable
         any Holder or any underwriter to consummate the disposition in such
         jurisdictions of the Eligible Securities or Other Securities covered by
         such registration statement, except the Company shall not for any such
         purpose be required to qualify generally to do business as a foreign
         corporation in any jurisdiction wherein it is not so qualified, or to
         subject itself to taxation in any such jurisdiction, or to consent to
         general service of process in any such jurisdiction;

                         (e) promptly notify the selling Holders of Eligible
         Securities or Other Securities and the managing underwriter or
         underwriters, if any, thereof and confirm such advice in writing, (i)
         when such registration statement or the prospectus included therein or
         any prospectus amendment or supplement or post-effective amendment has
         been filed, and, with respect to such registration statement or any
         post-effective amendment, when the same has become effective, (ii) of
         any comments by the SEC and by the securities commissioner or regulator
         of any state with respect thereto or any request by the SEC for
         amendments or supplements to such registration statement or prospectus
         or for additional information, (iii) of the issuance by the SEC of any
         stop order suspending the effectiveness of such registration statement
         or the initiation or threatening of any proceedings for that purpose,
         (iv) if at any time the representations and warranties of the Company
         contemplated by Section 5.1(h) or Section 5.2(b) hereof cease to be
         true and correct in all material respects, (v) of the receipt by the
         Company of any notification with respect to the suspension of the
         qualification of the Eligible Securities or Other Securities for sale
         in any jurisdiction or the initiation or threatening of any proceeding
         for such purpose, or (vi) at any time when a prospectus is required to
         be delivered under the Securities Act, that such registration
         statement, prospectus, prospectus amendment or supplement or
         post-effective amendment, or any document incorporated by reference in
         any of the foregoing, contains an untrue statement of a material fact
         or omits to state any material fact required to be stated therein or
         necessary to make the statements therein not misleading in light of the
         circumstances then existing;

                         (f) use its reasonable efforts to obtain the withdrawal
         of any order suspending the effectiveness of such registration
         statement or any post-effective amendment thereto at the earliest
         practicable date, provided that such reasonable efforts obligation
         shall not require the Company to yield to a material SEC accounting or
         other comment which it is discussing, resisting or otherwise addressing
         in good faith and which the Board of Directors of the Company
         determines that such discussing, resisting or addressing is materially
         in the best interests of the Company;



                                      -11-
<PAGE>



                         (g) use its reasonable efforts to obtain the consent or
         approval of each governmental agency or authority, whether federal,
         state or local, which may be required to effect such registration or
         the offering or sale in connection therewith or to enable the Holders
         to offer, or to consummate the disposition of, the Eligible Securities
         or Other Securities, provided that such reasonable-efforts obligation
         shall not require the Company to yield to a material accounting or
         other comment issued by such governmental agency or authority which it
         is discussing, resisting or otherwise addressing in good faith and
         which the Board of Directors of the Company determines that such
         discussing, resisting or addressing is materially in the best interests
         of the Company;

                         (h) whether or not an agreement of the type referred to
         in Section 5.2 hereof is entered into and whether or not any portion of
         the offering contemplated by such registration statement is an
         underwritten offering or is made through a placement or sales agent or
         any other entity, (i) make such representations and warranties to the
         Holders and the underwriters, if any, thereof in form, substance and
         scope as are customarily made in connection with an offering of common
         stock or other equity securities pursuant to any appropriate agreement
         and/or to a registration statement filed on the form applicable to such
         registration; (ii) obtain opinions of counsel to the Company in
         customary form and covering such matters, of the type customarily
         covered by such opinions, as the underwriters, if any, and as the
         Holders may reasonably request; (iii) obtain a "cold comfort" letter or
         letters from the independent certified public accountants of the
         Company addressed to the Holders and the underwriters, if any, thereof,
         dated (A) the effective date of such registration statement and (B) the
         date of the closing under the underwriting agreement relating thereto,
         such letter or letters to be in customary form and covering such
         matters of the type customarily covered, from time to time, by letters
         of such type and such other financial matters as the managing
         underwriters, if any, and as the Holders may reasonably request; (iv)
         deliver such documents and certificates, including officers'
         certificates, as may be reasonably requested by the Holders and the
         placement or sales agent, if any, therefor and the managing
         underwriters, if any, thereof to evidence the accuracy of the
         representations and warranties made pursuant to clause (i) above and
         the compliance with or satisfaction of any agreements or conditions
         contained in the underwriting agreement or other agreement entered into
         by the Company; and (v) undertake such obligations relating to expense
         reimbursement, indemnification and contribution as are provided in
         Article 7 hereof; and



                                      -12-
<PAGE>




                         (i) use its reasonable best efforts to list prior to
         the effective date of such registration statement, subject to notice of
         issuance, the Eligible Securities or Other Securities covered by such
         registration statement on any securities exchange on which securities
         of the same class are then listed or, if such class is not then so
         listed, to have the Eligible Securities or Other Securities accepted
         for quotation for trading on the Nasdaq National Market System (or a
         comparable interdealer quotation system then in effect).

The Company may require any Holder to furnish the Company such information
regarding such Holder and the distribution of such securities as the Company may
from time to time reasonably request in writing and as shall be required by law
or by the SEC in connection with any registration.

                  5.2. UNDERWRITING. If requested by the underwriters for any
underwritten offering of Eligible Securities or Other Securities pursuant to a
registration requested hereunder, the Company will enter into an underwriting
agreement with such underwriters for such offering. Such agreement shall contain
such representations and warranties by the Company and such other terms and
provisions as are then customarily contained in underwriting agreements with
respect to secondary distributions, including, without limitation, indemnities
and contribution and the provision of opinions of counsel and accountants'
letters to the effect and to the extent provided in Section 5.1(h). The Holders
on whose behalf Eligible Securities or Other Securities are to be distributed by
such underwriters shall be parties to any such underwriting agreement. Such
Agreement shall contain such representations and warranties by the Holders and
such other terms and provisions as are then customarily contained in
underwriting agreements with respect to secondary distributions, including,
without limitation, indemnities and contribution to the effect and to the extent
provided in Article 7. The representations and warranties by, and the other
agreements on the part of, the Company to and for the benefit of such
underwriters shall also be made to and for the benefit of such Holders of
Eligible Securities or Other Securities.

                  5.3. BLACKOUT PERIODS.

                         (a) For purposes of this Section 5.3, the following
         terms shall have the following meanings:

                              (i) "Transaction Blackout" means an occurrence
              where the Board of Directors of the Company, in its reasonable
              judgment and in good faith, resolves that such Holder's or
              Holders' sale of Eligible Securities pursuant to the registration
              statement would materially interfere with any significant
              acquisition, corporate reorganization or other similar transaction
              involving the Company.





                                      -13-
<PAGE>




                              (ii) "Information Blackout" means an occurrence
              where (i) the Company determines in good faith, based upon the
              advice of outside counsel to the Company, that such Holder's or
              Holders' sale of Eligible Securities pursuant to the registration
              statement would require disclosure of material information and the
              Company's Board of Directors, in its reasonable judgment and in
              good faith, resolves that the Company has a bona fide business
              purpose for preserving such information confidential or (ii) the
              Company determines, after taking into account the advice of
              outside counsel and/or independent accountants, that the Company
              is unable to comply with SEC requirements.

                         (b) At any time when a registration statement effected
         pursuant to Article 3 hereunder relating to Eligible Securities is
         effective, upon written notice from the Company to all Holders of
         either a Transaction Blackout or Information Blackout, then such Holder
         or Holders shall suspend sales of Eligible Securities pursuant to such
         registration statement until the earlier of:

                              (i) (A) in the case of a Transaction Blackout, the
              earliest of (1) one month after the completion of such
              acquisition, corporate reorganization or other similar
              transaction, (2) promptly after abandonment of such acquisition,
              corporate reorganization or other similar transaction and (3)
              three (3) months after the date of the Company's written notice of
              such Transaction Blackout, or (B) in the case of an Information
              Blackout, the earlier of (1) the date upon which such material
              information is disclosed to the public or ceases to be material
              and (2) ninety (90) days after the Company makes such good faith
              determination, and

                              (ii) such time as the Company notifies such Holder
              or Holders that sales pursuant to such registration statement may
              be resumed.

                         (c) Notwithstanding anything to the contrary herein,
         the Company may not impose a Transaction Blackout within thirty (30)
         days after the initial effectiveness of any registration statement of
         equity securities prepared pursuant to a request hereunder.

                  5.4. WITHDRAWALS. Any Holder having notified or directed the
Company to include any or all of such Holder's Eligible Securities or Other
Securities in a registration statement pursuant to Article 3 or 4 hereof shall
have the right to withdraw such notice or direction with respect to any or all
of the Eligible Securities or Other Securities designated for registration
thereby by giving written notice to such effect to



                                      -14-
<PAGE>




the Company at least two business days prior to the anticipated effective date
of such registration statement. Such withdrawing Holder is hereinafter referred
to as a "Withdrawing Holder." In the event of any such withdrawal, the Company
shall amend such registration statement and take such other actions as may be
necessary so that such Eligible Securities or Other Securities are not included
in the applicable registration and not sold pursuant thereto, and such Eligible
Securities or Other Securities shall continue to be Eligible Securities or other
Securities accordance herewith. The Withdrawing Holder shall be responsible for
assuming that Withdrawing Holder's pro rata share of the Company's expenses in
connection with such registration. No withdrawal shall affect the obligations of
the Company with respect to Eligible Securities or Other Securities not
withdrawn, provided, however, that in the case of a registration pursuant to
Article 3 hereof, if such withdrawal shall reduce the total number of the
Eligible Securities to be registered so that the requirements set forth in
Section 3.1(a) are not satisfied, then the Company shall, prior to the filing of
such registration statement or, if such registration statement (including any
amendment thereto) has theretofore been filed, prior to the filing of any
further amendment thereto, give each Holder of Eligible Securities to be
registered notice of such fact and, within ten (10) business days following the
giving of such notice, either the Company or the Holders of a majority of such
Eligible Securities may, by written notice to each Holder of such Eligible
Securities or to the Company, as the case may be, elect that such registration
statement not be filed or, if it has theretofore been filed, that it be
withdrawn.

                ARTICLE 6. PREPARATION; REASONABLE INVESTIGATION.

                  In connection with the preparation and filing of each
registration statement registering Eligible Securities or Other Securities under
the Securities Act, the Company will give all Holders and the underwriters, if
any, and their respective counsel and accountants, such reasonable and customary
access to its books and records and such opportunities to discuss the business
of the Company with its directors, officers, employees, counsel and the
independent public accountants who have certified its financial statements as
shall be necessary, in the opinion of any Holder and such underwriters or their
respective counsel, to conduct a reasonable investigation within the meaning of
the Securities Act.

                  ARTICLE 7. INDEMNIFICATION AND CONTRIBUTION.

                  7.1. INDEMNIFICATION AND CONTRIBUTION BY THE COMPANY. In the
event of any registration of any Eligible Securities or Other Securities
hereunder, the Company will enter into customary indemnification arrangements to
indemnify and hold harmless all selling Holders, their directors and officers
(if any), each Person who participates as an underwriter in the offering or sale
of such securities, each officer and director of each



                                      -15-
<PAGE>




underwriter, and each Person, if any, who controls such seller or any such
underwriter within the meaning of the Securities Act against any losses, claims,
damages, liabilities and expenses, joint or several, to which such Person may be
subject under the Securities Act or otherwise insofar as such losses, claims,
damages, liabilities or expenses (or actions or proceedings in respect thereof)
arise out of or are based upon (a) any untrue statement or alleged untrue
statement of any material fact contained in any registration statement under
which such securities were registered under the Securities Act, any preliminary
prospectus or final prospectus included therein, or any amendment or supplement
thereto, or any document incorporated by reference therein, or (b) any omission
or alleged omission to state therein a material fact required to be stated
therein or necessary to make the statements therein not misleading, and the
Company will periodically reimburse each such Person for any legal or any other
expenses reasonably incurred by such Person in connection with investigating or
defending any such loss, claim, liability, action or proceeding; provided that
the Company shall not be liable in any such case to the extent that any such
loss, claim, damage, liability (or action or proceeding in respect thereof) or
expense arises out of or is based upon an untrue statement or alleged untrue
statement or omission or alleged omission made in such registration statement,
any such preliminary prospectus or final prospectus, amendment or supplement in
reliance upon and in conformity with written information furnished to the
Company by any selling Holder or such underwriter for use in the preparation
thereof. Such indemnity shall remain in full force and effect regardless of any
investigation made by or on behalf of any Holder or any such Person and shall
survive the transfer of such securities by such selling Holder. The Company also
shall agree to provide for contribution as shall be reasonably requested by such
selling Holder or any underwriters in circumstances where such indemnity is held
unenforceable.

                  7.2. INDEMNIFICATION AND CONTRIBUTION BY THE SELLING HOLDERS.
All selling Holders, by virtue of exercising their registration rights
hereunder, agree and undertake to enter into customary indemnification
arrangements to indemnify and hold harmless (in the same manner and to the same
extent as set forth in Section 7.1) the Company, each director of the Company,
each officer of the Company who shall sign such registration statement, each
Person who participates as an underwriter in the offering or sale of such
securities, each officer and director of each underwriter, each Person, if any,
who controls the Company or any such underwriter within the meaning of the
Securities Act, with respect to any statement in or omission from such
registration statement, any preliminary prospectus or final prospectus included
therein, or any amendment or supplement thereto, if such statement or omission
was made in reliance upon and in conformity with written information concerning
such Holder furnished by it to the Company. Such indemnity shall remain in full
force and effect regardless of any investigation made by or



                                      -16-
<PAGE>




on behalf of the Company or any such director, officer or controlling Person and
shall survive the transfer of the registered securities by any Holder. Holders
also shall agree to provide for contribution as shall be reasonably requested by
the Company or any underwriters where such indemnity is held unenforceable. The
indemnification and contribution obligations of any Holder shall in every case
be limited to the aggregate proceeds received (net of any underwriting fees and
expenses and other transaction costs) by such Holder in such registration.

                   ARTICLE 8. TRANSFER OF REGISTRATION RIGHTS.

                  Any Holder may transfer the registration rights granted
hereunder to any other Person (who shall be bound by all obligations of this
Agreement).

                       ARTICLE 9. UNDERWRITTEN OFFERINGS.

                  If any of the Eligible Securities or Other Securities covered
by any registration statement filed pursuant to Article 3 hereof, or pursuant to
Article 4 hereof in connection with a secondary offering, are to be sold
pursuant to an underwritten offering, the managing underwriter or underwriters
thereof shall, in the case of any registration statement filed pursuant to
Article 3 hereof, be designated after consultation with the Company by the
Holder or Holders demanding registration, provided that such designated managing
underwriter or underwriters is or are reasonably acceptable to the Company and,
in the case of any registration statement pursuant to Article 4 hereof, by the
Person originating the registration.

                              ARTICLE 10. RULE 144.

                  The Company covenants to and with each Holder of Eligible
Securities or Other Securities that to the extent it shall be required to do so
under the Exchange Act, the Company shall use its best efforts to timely file
the reports required to be filed by it under the Exchange Act or the Securities
Act (including, but not limited to, the reports under Section 13 and 15(d) of
the Exchange Act referred to in subparagraph (c)(1) of Rule 144 adopted by the
SEC under the Securities Act) and the rules and regulations adopted by the SEC
thereunder, and shall use its best efforts to take such further action as any
Holder may reasonably request, all to the extent required from time to time to
enable the Holders to sell Eligible Securities or Other Securities without
registration under the Securities Act within the limitations of the exemption
provided by Rule 144 under the Securities Act, as such Rule may be amended from
time to time, or any similar rule or regulation hereafter adopted by the SEC.
Upon the request of any Holder of Eligible Securities or Other Securities, the
Company shall deliver to such Holder a written statement as to whether it has
complied with such requirements at any time from and after ninety (90) days
following the effective



                                      -17-
<PAGE>




date of the first registration statement filed by the Company for an offering of
securities to the general public.

                           ARTICLE 11. MISCELLANEOUS.

                  11.1. SEVERABILITY. If any clause, provision or section of
this Agreement shall be invalid, illegal or unenforceable, the invalidity,
illegality or unenforceability of such clause, provision or section shall not
affect the enforceability or validity of any of the remaining clauses,
provisions or sections hereof to the extent permitted by applicable law.

                  11.2. GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY AND
CONSTRUED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEBRASKA
WITHOUT GIVING EFFECT TO CONFLICTS OF LAW PRINCIPLES.

                  11.3. CONSENT TO JURISDICTION; SERVICE OF PROCESS; WAIVER OF
JURY TRIAL.

                         (a) THE PARTIES TO THIS AGREEMENT HEREBY IRREVOCABLY
         SUBMIT TO THE EXCLUSIVE JURISDICTION OF ANY FEDERAL OR STATE COURT
         LOCATED IN OMAHA, NEBRASKA, OVER ANY SUIT, ACTION OR PROCEEDING ARISING
         OUT OF OR RELATING TO THIS AGREEMENT. THE PARTIES HEREBY IRREVOCABLY
         WAIVE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION
         WHICH THEY MAY NOW OR HEREAFTER HAVE TO THE LAYING OF VENUE OF ANY SUCH
         SUIT, ACTION OR PROCEEDING BROUGHT IN SUCH COURT.

                         (b) THE PARTIES HEREBY IRREVOCABLY WAIVE ANY RIGHTS
         THEY MAY HAVE IN ANY COURT, STATE OR FEDERAL, TO A TRIAL BY JURY IN ANY
         CASE OF ANY TYPE THAT RELATES TO OR ARISES OUT OF THIS AGREEMENT OR THE
         TRANSACTIONS CONTEMPLATED HEREIN.

                  11.4. SPECIFIC PERFORMANCE. The Company acknowledges that it
would be impossible to determine the amount of damages that would result from
any breach by it of any of the provisions of this Agreement and that the remedy
at law for any breach, or threatened breach, of any of such provisions would
likely be inadequate and, accordingly, agrees that each Holder shall, in
addition to any other rights or remedies which it may have, be entitled to seek
such equitable and injunctive relief as may be available from any court of
competent jurisdiction to compel specific performance of, or restrain the
Company from violating any such provisions. In connection with any action or
proceeding for injunctive relief, the Company hereby waives the claim or defense
that a remedy at law alone is adequate and agrees, to the maximum extent
permitted by law, to have each provision of this Agreement specifically enforced
against it, without the necessity of posting bond or other security against it,
and consents to the



                                      -18-
<PAGE>




entry of injunctive relief against it enjoining or restraining any breach or
threatened breach of this Agreement.

                  11.5.  MODIFICATION  AND  AMENDMENT.  This  Agreement may not
bechanged,  modified,  discharged or amended,  except by an instrument signed by
all of the parties hereto.

                  11.6. COUNTERPARTS. This Agreement may be executed in
counterparts, each of which shall be an original, but all of which together
shall constitute one and the same instrument.

                  11.7. ENTIRE AGREEMENT. This Agreement constitutes the entire
agreement and understanding among the parties and supersedes any prior
understandings and/or written or oral agreements among them respecting the
subject matter herein.

                  11.8. NOTICES. All notices, requests, demands, consents and
other communications required or permitted to be given pursuant to this
Agreement shall be in writing and delivered by hand, by overnight courier
delivery service or by certified mail, return receipt requested, postage
prepaid. Notices shall be deemed given when actually received, which shall be
deemed to be not later than the next Business Day if sent by overnight courier
or after five (5) Business Days if sent by mail.

                  11.9. SUCCESSORS TO COMPANY, ETC. This Agreement shall be
binding upon, and inure to the benefit of, the Company's successors and assigns.

                  IN WITNESS WHEREOF, the parties hereto have executed this
Agreement or caused this Agreement to be executed as of the day and year first
above written.

                                                  WEST TELESERVICES CORPORATION



                                                  /s/ Troy L. Eaden
                                                  ------------------------------



                                      -19-
<PAGE>








                                  STOCKHOLDERS

/s/ Gary L. West                    /s/ Mary E. West
- -------------------------           -------------------------

/s/ Troy L. Eaden                   /s/ Joseph L. Bradley
- -------------------------           -------------------------

/s/ John Erwin                      /s/ Maureen F. Gregory
- -------------------------           -------------------------

/s/ Robert W. Hill                  /s/ Melinda M. Joern
- -------------------------           ------------------------- 

/s/ Thomas M. Streck
- -------------------------




                                      -20-


© 2022 IncJournal is not affiliated with or endorsed by the U.S. Securities and Exchange Commission