BA MERCHANT SERVICES INC
10-K, 1997-03-28
COMPUTER PROCESSING & DATA PREPARATION
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<PAGE>



 
                    1 9 9 6    A N N U A L    R E P O R T  
 
 








                [BA MERCHANT SERVICES, INC. LOGO APPEARS HERE] 
<PAGE>
 
To Our Stockholders
 
  Since this is our inaugural Annual Report, I thought I would begin by
introducing our company and then discussing where we've been and where we're
going.
 
  WHO WE ARE. BA Merchant Services, or "BAMS" as we call it, was organized in
October 1996 from the domestic merchant card processing businesses of
BankAmerica Corporation. Shortly after this, in December, BAMS successfully
completed an initial public offering of common stock which netted the company
approximately $233 million, about half of which was used to repay short-term
borrowings before year end. The other half, approximately $115 million, plus
net cash generated from operations, will be available to invest in our
endeavors to expand our business.
 
  Although new to the public equities market, the BAMS organization's
experience in the merchant card processing business dates back more than
thirty years to the time when BankAmerica first introduced the BankAmericard.
We are currently a major player in the domestic national merchant card
services arena, ranking fourth among the largest merchant card processing
businesses and first in the processing of debit card transactions. In addition
to our domestic success, we expect to become a significant international
presence after the completion of the planned transfers of several of
BankAmerica's Asia merchant card operations to BAMS, currently planned for
1997.
 
  BAMS enjoys an exceptional competitive advantage from our connection with
BankAmerica. In the area of merchant card processing, we have exclusive use of
the BankAmerica brand and the recognition it brings, as well as exclusive
access to BankAmerica's large customer base and extensive distribution
channels. We also have opportunities to establish multi-product relationships
by offering our merchant processing products jointly with BankAmerica's
checking, credit, cash management, and other business-related products. In
addition, we can offer our customers debit card processing for cards issued by
BankAmerica on a cost-advantaged basis.
 
  All of this enables BAMS to focus on customer service and provide new and
innovative products as they arise in the marketplace.
 
  WHERE WE'VE BEEN. As I mentioned earlier, the BAMS organization has been in
the merchant card processing business for the past thirty years. During the
past four years, we have been concentrating on becoming the major market
player that we currently are. Sales volume has increased steadily at a rate of
nearly 20 percent per year during this period without the help of
acquisitions. In addition, our technological capabilities, pricing
flexibility, and emphasis on quality of service have resulted in a customer
retention rate of about 95 percent. Further, the diversity of our customer
base has helped to insulate us from seasonal downturns in transaction volumes,
and the relatively high percentage of small and mid-sized merchants that we
serve has tended to produce high operating profit margins and low loss levels.
 
  While we benefit significantly from our relationship with BankAmerica, we
are not completely dependent on its market presence for our revenues. As
recently as 1993, we had 56 sales professionals on staff, representing only
approximately 12 percent of our employee base, and virtually no merchant
customers outside of BankAmerica's retail markets. Since then, we have
invested heavily in our sales infrastructure. We now have over 130 sales
professionals who comprise almost 25 percent of our overall staff. Last year
we opened sales offices in Chicago and New York, which proved so successful
that we also established offices in Orlando, Florida and Atlanta, Georgia. As
a result of our successful growth, new sales volume more than quadrupled
between 1993 and 1996, increasing from $1.1 billion to more than $5 billion.
Twenty-five percent of our new sales volume now comes from outside of
BankAmerica's retail markets.
 
  While business growth has been a high priority, cost containment has been
equally important. Between 1993 and 1996, we reduced our transaction unit cost
by more than 35 percent to 22 cents per transaction. This is a significant
accomplishment, but we intend to make the continuation of this trend a top
priority.
<PAGE>
 
  WHERE WE'RE GOING. BAMS already enjoys one of the best operating margins in
the business, and we are striving to improve it further through our efforts to
increase revenue from existing and new customers, while holding expenses down.
 
  To bring in new customers, we are planning to expand our sales staff
further, and expect to have more than 165 people dedicated to sales by the end
of 1997. At that point, two-thirds of our staff will be dedicated to bringing
customers in the door and keeping them here. In addition, since our regional
sales offices have proven to be so successful, we are planning to establish a
fifth sales office, probably in the Boston area, to serve the northeastern
region.
 
  Looking ahead, we expect the pace of our sales and revenue growth to improve
for a number of reasons. First, as I've said, we are still expanding our sales
force. Second, the combined use of debit and credit cards for consumer
expenditures is expanding in the United States, and that trend is expected to
continue. This translates into more transactions from which BAMS generates its
revenues. And third, we are beginning to implement our strategy for Asia,
where growth is expected to be explosive in the next few years. This means
both more merchant customers and higher card transaction volumes.
 
  In addition, we believe we have further opportunities to reduce unit costs
by continuing to upgrade technology, eliminating redundancies, consolidating
certain vendor relationships, and moving more of our processing activities in
house.
 
  We are grateful for the confidence our stockholders have shown by investing
in our new company, and we are dedicated to increasing investment value and
returns by continuing as an active and innovative player in this rapidly
growing business.
 

/s/ Sharif M. Bayyari
- -------------------------------------
SHARIF M. BAYYARI,
President and Chief Executive Officer
 
San Francisco, California
March 28, 1997
<PAGE>
 
================================================================================

                      SECURITIES AND EXCHANGE COMMISSION
                            WASHINGTON, D.C. 20549
 
                                   FORM 10-K
 
(Mark One)
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE
    ACT OF 1934
   [No Fee Required]
                  For the fiscal year ended December 31, 1996
                                      or
[_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
    EXCHANGE ACT OF 1934
   [No Fee Required]
 
                        COMMISSION FILE NUMBER: 1-7377.
 
                          BA MERCHANT SERVICES, INC.
            (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)
 
        DELAWARE           ONE SOUTH VAN NESS AVENUE         94-3252840
     (STATE OR OTHER    SAN FRANCISCO, CALIFORNIA 94103   (I.R.S. EMPLOYER
     JURISDICTION OF             415-241-3390            IDENTIFICATION NO)
    INCORPORATION OR     (ADDRESS AND TELEPHONE NUMBER
      ORGANIZATION)     OF PRINCIPAL EXECUTIVE OFFICES)
 
          SECURITIES REGISTERED PURSUANT TO SECTION 12(B) OF THE ACT:
   New York Stock Exchange: Class A Common Stock, Par Value $0.01 per share
 
          SECURITIES REGISTERED PURSUANT TO SECTION 12(G) OF THE ACT:
                                     None
 
  Indicate by check mark whether the registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to
such filing requirements for the past 90 days.
                                 Yes X   No
 
  Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to
the best of registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [_]
 
  The aggregate market value of the voting stock held by non-affiliates of the
registrant, computed by reference to the closing price on the consolidated
transaction reporting system on March 17, 1997, was $223.3 million.
 
  Indicate the number of shares outstanding of each of the registrant's
classes of common stock, as of March 17, 1997.
 
 Class A Common Stock, $0.01 par value--16,236,092 shares outstanding 
                                        on March 17, 1997.
 Class B Common Stock, $0.01 par value--30,200,000 shares outstanding 
                                        on March 17, 1997.
 
     DOCUMENTS INCORPORATED BY REFERENCE AND PARTS OF FORM 10-K INTO WHICH
                                 INCORPORATED:
 
  Portions of the Proxy Statement for the May 28, 1997 Annual Meeting of
Stockholders      Part III.
 
================================================================================
<PAGE>
 
                                   FORM 10-K
 
                                     PART I
<TABLE>
 <C>      <S>                                                               <C>
 Item 1.  Business
          General........................................................    2
          Forward-Looking Statements.....................................    3
          Products.......................................................    3
          New Product Initiatives........................................    5
          Merchant Customer Base.........................................    6
          Technology.....................................................    7
          Relationship with BankAmerica and the Bank.....................    8
          Asian Operations...............................................    9
          Competition....................................................   10
          Supervision and Regulation.....................................   11
          Employees......................................................   12
 Item 2.  Properties.....................................................   12
 Item 3.  Legal Proceedings..............................................   12
 Item 4.  Submission of Matters to a Vote of Security Holders............   12
 
                                    PART II
 
 Item 5.  Market for Registrant's Common Equity and Related Stockholder     13
           Matters.......................................................
          Dividend Policy................................................   13
          Description of Capital Stock...................................   13
 Item 6.  Selected Financial Data........................................   16
 Item 7.  Management's Discussion and Analysis of Financial Condition and   17
           Results of Operations.........................................
          General........................................................   17
          Results of Operations..........................................   18
          Balance Sheet Review...........................................   19
          Liquidity and Capital Resources................................   20
          Risk Management................................................   20
          New Transaction System and Future Effects of Technological        22
           Change........................................................
          Fluctuation in Quarterly Operating Results.....................   22
          Forward-Looking Statements.....................................   22
 Item 8.  Financial Statements and Supplementary Data....................   24
 Item 9.  Changes in and Disagreements with Accountants on Accounting and   39
           Financial Disclosure..........................................
 
                                    PART III
 
 Item 10. Directors and Executive Officers of the Registrant.............   39
 Item 11. Executive Compensation.........................................   39
 Item 12. Security Ownership of Certain Beneficial Ownership and            39
           Management....................................................
 Item 13. Certain Relationships and Related Transactions.................   39
 
                                    PART IV
 
 Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-   39
           K.............................................................
 Signatures...............................................................   41
</TABLE>
 
                                       1
<PAGE>
 
                                    PART I
 
ITEM 1. BUSINESS
 
GENERAL
 
  BA Merchant Services, Inc. (the Company) was incorporated in October 1996.
At the close of business on December 3, 1996, the merchant processing business
of Bank of America NT&SA (the Bank), a multi-state operation based in
California, and the merchant processing business of Bank of America NW,
National Association (formerly Seattle-First National Bank) (BANW), located
principally in the state of Washington, were transferred to the Company. At
December 31, 1996, both the Bank and BANW were subsidiaries of BankAmerica
Corporation (BAC). On January 1, 1997, BANW was merged into the Bank.
References in this report to BankAmerica shall be deemed to be references to
BAC and its subsidiaries and affiliates, including the Bank and BANW, unless
the context otherwise requires.
 
  On December 19, 1996, the Company commenced initial public offerings (the
Offerings) of 16.1 million shares of Class A Common Stock, $0.01 par value, at
$15.50 per share. Of these shares, 12.9 million shares were offered in the
United States and 3.2 million shares were offered in a concurrent
international offering outside the United States. The Company completed the
Offerings on December 31, 1996. Net proceeds from the Offerings were $232.9
million.
 
  In late December 1996, $126.3 million of the proceeds from the Offerings
were used to pay down the outstanding balance on a revolving line of credit
with an affiliate. Such borrowings, the amount of which reflected the level of
the Company's business during the 1996 year-end holiday season, had been used
to finance operations pending receipt of the proceeds of the Offerings. The
balance of such proceeds and net cash generated by the Company's operations
after the Offerings will be used for general corporate purposes, strategic
technology investments, the funding of research and product development, and
future acquisitions.
 
  As a result of the completion of the Offerings, BAC, which indirectly owns
100 percent of the outstanding Class B Common Stock of the Company, owns 65.2
percent of the outstanding common stock of the Company. Such economic
ownership of BAC represents 94.9 percent of the combined voting power of the
Company's outstanding common stock.
 
  For information regarding the presentation of the Company's financial
statements and related discussions of financial information contained herein,
see Note 2 of the Notes to Consolidated Financial Statements on page 30.
 
  The Company provides an array of payment processing and related information
products and services to merchants throughout the United States who accept
credit and charge cards (collectively "credit cards") and debit cards as
payment for goods and services. According to published industry sources, the
Company is the fourth largest processor of merchant credit card transactions
and the largest processor of debit card transactions in the United States.
 
  The Company provides its products and services to a customer base of
merchants in a wide variety of industries, including general retailers,
restaurants, and supermarkets. The Company's customers are comprised of large
multi-regional chains, middle-market merchants, and small merchants that
collectively operate from approximately 160,000 locations as of year-end 1996.
The Company markets its products and services to merchants directly and also
indirectly through BankAmerica's branch network and product distribution
system. In addition, the Company has increased its customer base as well as
its transaction volume through the use of agent banks and independent sales
organizations (ISOs) that enlist merchant customers on its behalf. The Company
continually invests in technology, research, and product development and
emphasizes excellent customer service in the delivery of its products and
services to attract and retain customers. The Company's annual customer
retention rate has exceeded 95 percent in recent years.
 
 
                                       2
<PAGE>
 
  In order to process credit and debit card transactions, the Company, along
with all other nonbank merchant processors, must be controlled or sponsored by
a financial institution that is a principal member of the credit card
associations and debit card networks. The Company is a member of Visa(R) and
MasterCard(R), and participates in various debit networks including
Interlink(R), Explore(R), Accel(R), Pulse(R), and Cash Station(R) for
processing transactions through those associations or networks.
 
  The Company experienced substantial growth in its transaction volume, net
revenue, and net income during the three years ended December 31, 1996,
principally through internally generated growth. The number of card
transactions processed by the Company increased from 251.6 million for the
year ended December 31, 1994 to 377.1 million for the year ended December 31,
1996. During the same periods, the Company's net revenue and net income
increased from $98.1 million and $18.5 million to $126.2 million and $24.7
million, respectively.
 
  Management believes that the Company's growth in recent years has been
attributable in part to, and will continue to benefit from, its close
affiliation with BankAmerica. As a result of its contractual arrangements with
BankAmerica, the Company is able to utilize the Bank of America name and
family of brands and also directly access BankAmerica's product distribution
channels and customer base to conduct its operations and generate new
business. The Bank of America name and brands are widely recognized by
consumers and businesses and provide the Company with substantial credibility
in the merchant processing market. The Company's relationship with BankAmerica
also affords the Company access to the marketing and sales capabilities of
BankAmerica's approximately 2,000 retail banking branches in 11 states, to
reach more than 850,000 small-business and middle-market customers of
BankAmerica, approximately 11 million BankAmerica debit cardholders,
approximately 9 million BankAmerica credit cardholders, and approximately 8
million consumers holding BankAmerica checking accounts at December 31, 1996.
For information regarding the Company's relationship with BankAmerica, see
"Relationship with BankAmerica and the Bank" on page 8.
 
FORWARD-LOOKING STATEMENTS
 
  This report contains forward-looking statements, usually containing the
words "estimate," "project," "expect," or similar expressions. Those
statements are subject to uncertainties, including those discussed in this
report, particularly in "Management's Discussion and Analysis of Financial
Condition and Results of Operations" on pages 17 through 23. These
uncertainties could cause actual results to differ materially. Readers are
cautioned not to place undue reliance on these forward-looking statements,
which speak only as of the date hereof. For additional information regarding
such forward-looking statements, see "Management's Discussion and Analysis of
Financial Condition and Results of Operations--Forward-Looking Statements," on
page 22.
 
PRODUCTS
 
  The core products and services provided by the Company are described below:
 
  Electronic Authorization Services. The Company provides electronic
transaction authorization services for all major credit and debit cards.
Authorization generally involves approving a cardholder's purchase at the
point of sale after verifying that the card is not lost or stolen and that the
transaction amount is within the cardholder's credit or account limit. The
authorization and data capture processes are completed at the same time,
usually within 3 to 15 seconds. The authorization process begins when the
merchant enters or swipes the card through its point-of-sale (POS) terminal
and is completed upon obtaining approval from the card issuer for the
cardholder's purchase. Utilizing third-party national authorization networks
available on a subscription basis, the Company confirms with the card issuer
that the cardholder has adequate credit or funds to cover the amount of the
purchase and verifies that the card has not been reported lost or stolen. As a
large customer of these networks, the Company has been able to obtain access
to such authorization information on a favorable cost basis. In the case of
certain "On-Us" transactions (those transactions originated in California
involving credit and debit cards issued by BankAmerica), the Company obtains
the necessary authorization directly from BankAmerica, thus avoiding third-
party authorization networks and the related fees. In the event that a
merchant is not able to connect with the electronic network, the Company
provides access to voice authorization and automated voice response that is
available 24 hours a day, seven days a week.
 
 
                                       3
<PAGE>
 
  For debit card transactions, authorization is conducted through the use of a
cardholder's Personal Identification Number (PIN) rather than a signature. The
PIN is encrypted at the POS terminal and is carried along with the financial
data associated with the transaction. At the card issuer, the PIN is decrypted
and matched to the PIN on record for that account.
 
  Data Capture and Reporting Services. The Company records data relating to
card transactions at the time of the transaction authorization and aggregates
this data for each merchant customer using a software application programmed
by the Company into the merchant's terminal. The Company compiles this
aggregated data and uses it to provide merchants with information services,
such as specialized management reports. While the transaction is being
processed, the transaction data, including purchase price and card number, are
captured both at the merchant's POS terminal and at the Company. This
redundancy helps to ensure accurate transaction reconciliation with each
merchant and protects against potential data loss. From time to time each day,
the Company "batches" or aggregates and organizes data from the merchant's POS
terminal for use in settling transactions and preparing merchant reports. For
certain national merchant customers, the Company captures data via a "host-to-
host" linkage with the merchant's own mainframe computer which, in turn,
allows the merchant enhanced access to the Company's reporting capabilities on
its proprietary systems.
 
  Settlement, Clearing, and Accounting Services. The Company processes
transactions for settlement, forwards transaction data to credit card
associations for payment, and provides daily payments to merchants. The
settlement process involves managing a record of each merchant customer's
transactions and transferring funds for payment from the card issuer to the
merchant. Transaction information is transmitted by the Company to the card-
issuing bank through the card association, such as Visa(R) or MasterCard(R).
The Company then arranges for funds to be transferred to the merchant's bank
account via Automated Clearing House (ACH) or Fedwire transfer, or via
BankAmerica's internal deposit system in the event the merchant has a
BankAmerica deposit account. The cardholder is then billed by the card issuer.
Settlement payments are received by the Company from a card association
clearing bank, net of interchange fees. The merchant is billed by the Company
primarily on a monthly basis for its processing fees and for interchange fees
payable to card issuers. Similar settlement processes exist for transactions
made with Diners Club(R)and JCB(R) cards. American Express(R) and Discover(R)
card transactions processed by the Company are transmitted to those issuers
who then credit merchants directly for transactions involving those cards. For
its merchant customers who are billed weekly or monthly, the Company bears the
risk of merchant nonpayment of applicable fees and assessments. For debit card
transactions, settlement is similar to credit cards.
 
  Billing Dispute Resolution Services. The Company assists merchants in
investigating and resolving billing disputes with customers. The credit card
associations have rules that apply to a bank or other processing firm that
acquires a card transaction from a merchant and processes it in the credit
card system for presentment to the card issuer. In certain billing disputes
between a cardholder and a merchant, the Company, as the merchant processor of
the transaction, assists the merchant in investigating and resolving the
dispute. If the dispute is not resolved in favor of the merchant, the
transaction is charged back to the merchant and that amount is credited or
otherwise refunded to the cardholder. If the Company or any of its clearing
banks is unable to collect from the merchant's account, and if the merchant
refuses or is unable due to bankruptcy or other reasons to reimburse the
Company for the chargeback, the Company bears the loss for the amount of the
refund paid to the cardholder. In cases in which the transaction is processed
by a merchant processor other than the entity that will enter it in the credit
card system, the merchant processor is generally required by that entity to
indemnify it against such losses. The Company has entered into such
indemnification arrangements with BankAmerica.
 
  Terminal Services. The Company rents and sells POS terminals to its merchant
customers. The Company customizes and regularly updates the software that
drives the terminals and provides terminal maintenance services.
 
  Customer Service and Support. The Company maintains a telephone call-in
service staffed by customer service representatives which is available 24
hours a day, seven days a week.
 
 
                                       4
<PAGE>
 
  Merchant Marketing Programs. The Company and BankAmerica jointly offer a
number of services designed to allow merchant customers to target and reward
retail BankAmerica customers who are frequent customers of a merchant.
Merchant customers, through joint marketing programs of BankAmerica and the
Company, are able to communicate directly with BankAmerica retail customers
through advertising, statement messages and inserts, automated teller machine
(ATM) transaction receipts, newsletters, and direct mail.
 
  Specialty Applications. The Company also provides products and services
tailored to the needs of individual merchants or a particular industry. In the
retail industry, a variety of products are offered to support different types
of equipment at the point of sale, including POS terminals, electronic cash
registers, and personal computers. For restaurants, the Company offers
products that assist merchants in managing the entry and distribution of tips
to servers. For lodging establishments, the Company offers products which
assist such establishments in managing the unique circumstances that result
from numerous types of transaction activity occurring over a period of days.
The Company offers additional products to support supermarkets and large-
volume/low-dollar-amount merchants who find it economically beneficial to
process transactions in batches rather than individually. For very small
merchants, the Company offers voice authorization and the deposit of paper
drafts at the Bank or agent bank branches. These products are supported
through a variety of arrangements that involve the use of the Company's
internal authorization and capture system or third-party authorization and
capture systems.
 
NEW PRODUCT INITIATIVES
 
  The Company devotes substantial time and resources to the development of new
products and services. Such new product initiatives include electronic
commerce pilot programs, a quasi-cash access product for the gaming industry,
several stored value cards, electronic benefit transfer and payment products,
and a corporate purchasing card. These new product initiatives are described
below:
 
  Electronic Commerce. The Company is pursuing several initiatives in the
developing arena of electronic commerce, and has entered into several pilot
programs with high technology companies specializing in Internet navigational
software, including Netscape Communications Corp. and Cybercash, Inc. Through
these programs, the Company is designing and developing credit card payment
solutions for on-line retail sales, and has activated several merchant pilot
programs. In addition, the Company is working actively with BankAmerica's
Interactive Banking Group which has, within the last year, introduced bill
payment by telephone, launched a new home banking service and established the
first financial institution site on America Online(R). The Company and
BankAmerica are also involved in the development and evaluation of data
encryption standards for the secure transport of cardholder data across the
Internet. The Company and BankAmerica will be participating in Visa's(R) pilot
program on the Internet during the second half of 1997. It is the Company's
objective to deliver a complete, secure on-line payment solution to Internet
merchants by the time Visa(R) implements its anticipated system-wide launch of
Internet card payment transactions in early 1998. There can be no assurance
the Company will develop the requisite technology to accomplish this
objective.
 
  Quasi-Cash Access. For many years, the gaming industry has utilized the
services of a small number of credit card processors whose specialized
products enable credit cardholders to access their available lines of credit
to generate a negotiable check at the gaming establishment. This negotiable
check is then cashed by the gaming establishment for the cardholders. These
"quasi-cash" transactions subject cardholders to a convenience fee which
credit card processors charge for each transaction. This additional fee
results in revenue margins associated with these transactions exceeding the
industry norm. To compete in this industry, the Company has developed a new
product pursuant to which customers at gaming establishments can use not only
their credit cards but also their debit cards at automated terminals to obtain
authorization for negotiable instruments which are redeemable for cash at the
gaming establishment. The Company is utilizing BankAmerica's lending and cash
management relationships with major gaming industry companies to market this
new product. In 1996, the Company signed an agreement with a large gaming
concern to install this product in most of its gaming venues.
 
 
                                       5
<PAGE>
 
  Stored Value Cards. The Company is working closely with the Bank's
Interactive Banking Group to bring consumers and merchants together in pilot
programs to test and evaluate emerging stored value card payment technologies.
The Bank has issued approximately 4,000 reloadable stored value cards to
employees at one of the Bank's facilities who may use their cards at cafeteria
vending machines and cashier counters and at selected merchants in the
surrounding area. The Company is the processor for the reload transactions
whereby employees may use their credit or debit cards to load value onto their
stored value cards. In addition, at the headquarters of Visa U.S.A. Inc. and
Visa International, Inc. in Foster City, California, the Bank has issued
approximately 17,000 disposable and 2,500 reloadable stored value cards to
employees. The Company is the processor for transactions that involve the
purchase of these cards through card dispensing machines. Employees can buy
the cards using cash, credit cards, or debit cards.
 
  Electronic Benefit Transfer and Payment. The government sector will present
an opportunity for increased merchant processing volume for the Company as a
result of the proliferation of government benefit (e.g., food stamps)
programs. Recipients will be able to access their benefits through a benefit
card that operates much like a commercial debit card. In addition, there is
increasing demand among government agencies for the ability to accept credit,
debit, and smart cards for payments that have traditionally been paper-based.
The Company is in the process of enhancing its product offerings to support
the unique requirements of these government-related payment transactions.
 
  Corporate Purchasing Cards. Recently, both Visa(R) and MasterCard(R) have
introduced corporate purchasing cards which are designed to enable large
companies to conduct their relatively low-dollar-value (under $25,000)
procurement transactions through the use of credit cards. These card products
are designed to alleviate the paper-intensive purchase order and check
remittance processes that many larger companies experience when acquiring
goods or services. The Company's specialized processing services for corporate
purchasing cards enables vendors of goods or services to accept the cards as
payment and generates the necessary transaction support data (e.g., invoice
number and tax amount) for the corporate purchaser paying for the goods or
services. The Company works closely with BankAmerica to enroll vendors in this
new program.
 
MERCHANT CUSTOMER BASE
 
  The Company provides merchant processing services to a diverse customer
base, consisting of businesses located throughout the United States that range
from large multi-regional chains to small merchants. At December 31, 1996, the
Company provided merchant processing services to over 132,500 merchant
locations directly, to over 14,000 merchant locations through 151 agent banks
not affiliated with the Company, and to over 13,500 merchant locations through
ISOs.
 
  The Company's merchant accounts were distributed by type of merchant at
December 31, 1996 (as measured by annualized credit card sales volume for the
year ended December 31, 1996) as follows:
 
<TABLE>
<CAPTION>
      MERCHANT TYPE                                                   PERCENTAGE
      -------------                                                   ----------
      <S>                                                             <C>
      General Retail.................................................     26%
      Supermarkets...................................................     11
      Lodging Establishments.........................................      9
      Restaurants....................................................      8
      Mail Order Companies...........................................      7
      Other..........................................................     39
                                                                         ---
        Total........................................................    100%
                                                                         ===
</TABLE>
 
  As indicated by the above table, the composition of the Company's merchant
customer base emphasizes general retail merchants, supermarkets, lodging
establishments, restaurants, and other similar merchants whose businesses are
not generally prone to customer chargebacks, which can increase the
processor's operating costs
 
                                       6
<PAGE>
 
and expose it to losses. In the "Other" category, no single merchant type
accounted for more than 6 percent of annualized credit card sales volume.
 
  These merchant accounts were distributed by size at December 31, 1996 (as
measured by credit card sales volume for the year ended December 31, 1996) as
follows:
 
<TABLE>
<CAPTION>
      SALES VOLUME                                                    PERCENTAGE
      ------------                                                    ----------
      <S>                                                             <C>
      Less than $250,000.............................................     16%
      $250,000 to $50,000,000........................................     57
      More than $50,000,000..........................................     27
                                                                         ---
        Total........................................................    100%
                                                                         ===
</TABLE>
 
  As shown by the above data, a significant percentage of the Company's
business is with merchants with less than $50 million in annual sales volume.
In the Company's experience, its smaller retail merchant customers have been
less price sensitive than large corporate businesses regarding their merchant
processing requirements. Fees per transaction paid by high volume merchants in
relation to sales volume generally are lower than in the case of the Company's
overall merchant base. In addition, no single merchant accounted for more than
5 percent of the net revenue of the Company in 1996.
 
  At December 31, 1996, more than half of the merchant locations served by the
Company were located in the State of California. The Company estimates that
approximately 40 percent of its charge volume processed for the year ended
December 31, 1996 was derived from merchant locations in California.
 
TECHNOLOGY
 
  To remain competitive in the merchant processing industry, the Company has
dedicated significant resources to developing proprietary technologies that
lower costs and enhance service. The Company believes its continuing
investment in technology will allow it to remain competitive in the industry.
The principal systems that the Company has developed are described below:
 
  Transaction Processing System. The Company's new transaction processing
system, called HostLink(TM), is an advanced system with which the Company is
replacing its existing system beginning in the first quarter of 1997. Business
directed to third-party processors in recent years will be redirected in-
house. The Company's reduced reliance on external vendors is expected to
reduce per transaction costs. Management believes that the client server
architecture, on which the new system is based, will enhance the Company's
position among the technological leaders of the payment processing business.
The new system will enable the Company to meet the processing requirements of
diverse media, including the Internet. It also will enable the Company to
expand the types and delivery methods of information reported to merchants.
Management also believes that the flexibility resulting from the open
architecture design of the system will result in reduced maintenance costs
compared with those normally associated with mainframe systems, improved
product differentiation, and reduced product development time.
 
  On-Us Transactions. The Company has recently developed the capability to
process On-Us transactions directly with the Bank and thereby bypass the
networks and the attendant network charges. The capability is presently
operational for on-line debit transactions initiated in California.
 
  Non-California On-Line Debit Transactions. BankAmerica is currently
consolidating the card authorization systems of its various banking
subsidiaries. The Company understands that this consolidation is expected to
be completed in 1997. Upon completion, the Company expects to offer On-Us
capabilities for debit transactions in the 10 other states in the BankAmerica
market area.
 
  Off-Line On-Us Debit Transactions. The Company is presently developing a
system to process off-line On-Us debit transactions directly and expects that
this capability will be operational by 1998.
 
                                       7
<PAGE>
 
  Credit Card Transactions. The Company understands that BankAmerica is
planning to complete the migration of its settlement, accounting, and
statement functions for most of its credit card accounts to a third-party card
processing system by mid-1997. The migration of the rest of its accounts
should be completed by 1998. When completed, the Company will be able to offer
direct processing of On-Us credit card transactions.
 
  Automated Chargeback System. The Company's Automated Chargeback System
automates the processing of billing disputes between the Company's merchants
and their customers. Disputed transactions involve the receipt, processing,
and tracking of retrieval requests and chargebacks. Retrieval requests are
requests from card-issuing banks for copies of sales drafts. Chargebacks are
transactions returned by card-issuing banks to merchant processors when
customers dispute the receipt of goods or services from merchants. According
to card association rules, if the merchant processor is unable to collect the
amount of the transaction from the merchant, the merchant processor is liable
for such amount. The system automates many of the time-consuming, labor-
intensive processes normally associated with the handling of retrieval
requests and chargebacks. The system incorporates all aspects of the
transaction dispute process, including the receipt of chargebacks from issuing
banks, the distribution of chargeback notices to merchants, the receipt of
merchant rebuttals, and the collection of transaction dollar amounts. The
system improves the timeliness of the dispute resolution process and reduces
operating costs and losses associated with the processing of retrieval
requests and chargebacks.
 
RELATIONSHIP WITH BANKAMERICA AND THE BANK
 
  For information regarding BankAmerica and the Bank, see Item 13, "Certain
Relationships and Related Transactions" on page 39 of this report.
 
  The Bank owns 100 percent of the outstanding Class B Common Stock of the
Company, which represents 65.2 percent of the Company's outstanding common
stock. Such economic ownership represents 94.9 percent of the combined voting
power of the Company's outstanding common stock. The Bank also has the ability
to elect all of the members of the Board of Directors of the Company and to
exercise a controlling influence over the business and affairs of the Company.
As of the date of this report, the size of the Board of Directors of the
Company is fixed at six. Two of the present members of the Board of Directors
are independent of BankAmerica.
 
  The Company and BankAmerica engage in various intercompany transactions and
arrangements, including the provision by BankAmerica of various services to
the Company. Such services are provided pursuant to certain intercompany
agreements (Intercompany Agreements) which provide, among other things, for
the grant to the Company of a license to use the Bank of America name and
certain trademarks and servicemarks, including Bank of America(R),
BankAmericard(R), VERSATEL(R) and VERSATELLER(R), in connection with the
Company's business. The Intercompany Agreements also provide for BankAmerica
to perform for the Company certain product distribution services, processing
services, marketing services, system support services, association and network
sponsorship and representation in the Visa(R) and MasterCard(R) associations,
telecommunications services, tax and treasury services, regulatory,
compliance, legal, accounting and audit services, and other miscellaneous
support and administrative services. The Company and BankAmerica also have
entered into agreements concerning registration rights, the allocation of tax
liabilities, and the leasing of certain facilities by the Company from
BankAmerica. All of the Intercompany Agreements may be terminated by
BankAmerica if it beneficially owns shares representing less than a majority
of the voting power of the outstanding Common Stock of the Company. The
Company expects that the Intercompany Agreements and the Corporate
Opportunities Agreement (discussed below) will govern the relationship between
the Company and BankAmerica, the provision of services and the payments
therefor, for the foreseeable future. Because these agreements were entered
into at a time when the Company was still wholly-owned by BankAmerica, they
are not the result of arm's length negotiations between the parties, and the
Company was not represented in connection therewith by separate counsel.
 
  In connection with the Offerings, BAC and the Company also entered into a
Non-Competition and Corporate Opportunities Allocation Agreement (Non-
Competition Agreement) pursuant to which BAC will not compete with the Company
for a period of five years with respect to payment processing for merchants to
the extent that such payments arise in the use of credit, charge, or debit
cards for the purchase of goods and services
 
                                       8
<PAGE>
 
and are authorized through an electronic medium originating at the point of
sale in the United States and, following any transfer of the Bank's merchant
processing business in an Asian country, in such Asian country. Any or all of
the intercompany agreements may be terminated by BAC, if at any time it
beneficially owns shares representing less than a majority of the voting power
of the Company's outstanding common stock. For more information regarding the
Non-Competition Agreement, see Note 10 of the Notes to Consolidated Financial
Statements on page 36.
 
  BankAmerica is not required to maintain control of the Company, and any
disposition by BankAmerica of its interest in the Company could, depending
upon the circumstances, have an adverse effect on the Company or the price of
its stock. Any divestiture by BankAmerica which results in it owning less than
a majority of the voting power of the Company will permit BankAmerica to
terminate its contractual arrangements with the Company under which the
Company has access to the Bank's consumer base, the Bank of America name and
trademarks, the implementation of On-Us transaction processing and marketing,
the Bank's product distribution channels, and credit and debit card
association and network sponsorships. Any such termination could have a
material adverse effect on the Company's business.
 
  The Company believes that its growth in recent years has been attributable
in part to, and that it will continue to benefit from, its close affiliation
with BankAmerica. However, no assurances can be given that this will continue
to be the case.
 
ASIAN OPERATIONS
 
  The Bank presently operates merchant processing businesses in five Asian
countries: Taiwan, the Philippines, Thailand, South Korea, and India. In Asia,
where the sales organizations are managed separately for each country, the
Bank markets both through direct sales professionals and through agent banks.
In addition, the Bank has recently established an agent bank program in The
People's Republic of China, is licensed to conduct business in Indonesia, and
is exploring opportunities to enter Vietnam. The administrative headquarters
of the Bank's Asian merchant processing businesses is in Hong Kong.
 
  The Company entered into a definitive agreement with BankAmerica to acquire
each of the merchant processing businesses presently conducted by the Bank in
the Philippines and Thailand (Asian Acquisitions) in consideration for the
issuance by the Company of 550,000 and 150,000 additional shares,
respectively, of Class B Common Stock. Consummation of the Asian Acquisitions
is subject only to, and will close as soon as possible after, receipt of
applicable foreign regulatory approvals. The Company expects to receive the
decision of foreign regulatory authorities in the Philippines and Thailand
during the second quarter of 1997, although no assurance can be given that any
such approvals will be obtained or as to the timing thereof. On December 9,
1996, the Federal Reserve Board granted the approval required under certain
United States banking laws for such acquisitions. On February 28, 1997, the
Thai government approved the Company's application for a Company branch office
in Thailand, to which the Bank's merchant processing business will be
transferred.
 
  Taiwan. A formal application was submitted to the Ministry of Finance of the
Republic of China on January 16, 1997. The Company expects to receive a
decision with respect to Taiwan during the second half of 1997. Although the
Company and BankAmerica are pursuing Taiwanese approval for the Bank to
transfer its merchant processing business to the Company, no assurances can be
given that such approval will ever be obtained. In addition, in the definitive
agreement relating to the Asian Acquisitions, the Company and BankAmerica have
agreed to evaluate during the term of such agreement the possibility of
entering into an outsourcing or other arrangement that would permit the
Company to participate meaningfully in the Bank's merchant processing business
in Taiwan in the event that such regulatory approval cannot be obtained. This
agreement will terminate on December 31, 1997, unless mutually extended. There
is no assurance that any such outsourcing or other arrangement will ultimately
prove practicable. It is the intention of the Company and BankAmerica that any
future acquisition of the Bank's Taiwanese merchant processing business, or
any of the Bank's other merchant processing businesses in Asia, would involve
the issuance by the Company to BankAmerica of additional shares of the
Company's Class B Common Stock in exchange therefor. The amount
 
                                       9
<PAGE>
 
of such shares or other consideration and the other terms and conditions of
any such transaction would be subject to the agreement of the Company and
BankAmerica. There can be no assurance that the Company and BankAmerica will
be able to reach agreement on the terms of any such acquisition.
 
  Potential Future Asian Markets. The Company expects to explore opportunities
to expand its business to other Asian markets beyond those which are the
subject of the Asian Acquisitions. In the agreement with BankAmerica with
respect to the Asian Acquisitions, the Company and BankAmerica have agreed to
work cooperatively to allow the Company to acquire in the future the Bank's
merchant processing businesses that are conducted in South Korea, India, The
People's Republic of China, and Vietnam in addition to mutual efforts already
under way to obtain regulatory approval for the transfer of the Taiwan
business to the Company. With respect to certain countries, however, local
regulatory requirements may make it difficult or preclude the Company from
operating such businesses.
 
COMPETITION
 
  The United States domestic market in which the Company competes for credit,
charge, and debit card payment processing for merchants is intensely
competitive. According to publicly available industry sources, the 10 largest
merchant processors in the United States processed approximately 70 percent of
the credit card sales volume processed during the calendar year 1995. Other
competitors include smaller vertically integrated processors, community and
regional banks, and ISOs. The Company competes on the basis of price, the
availability of products and services, the quality of customer service and
support, and transaction processing speed, quality, and reliability. The
Company also competes by building alliances with other banks to gain access to
their distribution systems, acquiring merchant portfolios, and enlisting ISOs.
The majority of the Company's contracts with its merchant customers are
cancelable at will or on short notice or provide for renewal at frequent
periodic intervals, and, accordingly, the Company and its competitors
regularly rebid such contracts. This competition may influence the prices the
Company can charge, which consequently requires the Company to aggressively
control costs to maintain acceptable profit margins.
 
  Since 1991, price competition has caused the Company's net revenue in
relation to sales volume to decline, particularly with respect to high-volume
retailer customers. No assurance can be given that the Company will be able to
maintain acceptable profit margins, whether with respect to its high-volume
retailer customers or its small and middle-market customers.
 
  The merchant processing industry in general requires the use of advanced
computer hardware and software technology, and has been characterized by the
development of new products and services to meet increasingly complex and
rapidly changing client and regulatory requirements. The success of any
competitor in this industry, including the Company, depends in part on its
ability to continue to adapt its technology in a timely and cost-effective
basis to meet these requirements.
 
  In recent years, there has been a trend toward consolidation in the merchant
processing industry. Further tightening, of margins may result in banks and
other payment processors abandoning the transaction processing business, thus
accelerating the trend toward consolidation. Due to market demands requiring
processors to provide advanced and efficient technology, certain processors
have recently left the business or merged with other providers. This
consolidation has enabled certain of the Company's competitors to have access
to significant capital, management, marketing, and technological resources
that are equal to or greater than those of the Company, and there can be no
assurance that the Company will continue to be able to compete successfully
with such other processors.
 
  In Asia, where the Company plans to compete following consummation of the
Asian Acquisitions, due to language differences and variances in association
regulations and interchange fees, each country represents a separate market.
Competition is highly localized within country borders where local banks have
priced aggressively in order to preserve market share against various large
multi-national banks that compete for business in the region. The
MasterCard(R) interchange structure is designed to discourage banks from
operating only as processors and not as issuers in a particular market by
charging non-issuer processors higher fees which may affect the profitability
of the Company's operations in Asia.
 
 
                                      10
<PAGE>
 
SUPERVISION AND REGULATION
 
  As a result of BankAmerica's control of the Company and until the Bank no
longer has a controlling interest in the Company, the Company is subject to
all provisions of federal banking laws and regulations that are applicable to
the Bank unless specifically provided otherwise (collectively, the Banking
Laws). As a result, the Company's activities are generally limited to those
that are permissible for a national bank, e.g., those activities which are a
part of or incidental to the business of banking. In addition, the Company is
subject to the supervision and examination of the Office of the Comptroller of
the Currency (OCC), one of the principal regulatory bodies having jurisdiction
over the Bank, as well as the Board of Governors of the Federal System
(Federal Reserve Board) with respect to foreign activities and investments.
The Company may not engage in any new activities until it first obtains the
written approval of the OCC and/or the Federal Reserve Board. The OCC will
only approve those activities legally permissible for a national bank that are
consistent with prudent banking principles and OCC policy. The Federal Reserve
Board applies similar requirements to the Company's foreign activities and/or
investments. All of the current activities of the Company are permissible for
national banks.
 
  Future acquisitions by the Company may also require the prior written
approval of the OCC and/or the Federal Reserve Board. In order to obtain such
approval for domestic acquisitions, the Bank must submit a letter to the OCC
detailing the proposed activities and stating whether any activity would be
conducted at some location other than the Bank's main office or a previously
approved branch of the Bank. The Company may consummate the acquisition after
30 days from the date the OCC receives the Bank's letter, unless otherwise
notified by the OCC, or in less than 30 days if so notified. The OCC may
extend the 30-day period if it determines that the Bank's letter raises issues
which require additional information or additional time for analysis. If the
30-day period is extended, the Company may consummate the acquisition only
upon written approval by the OCC. The OCC reserves the right to grant written
approval, subject to conditions where there are legal or supervisory concerns.
 
  Federal Reserve Board approval may be needed for foreign acquisitions if the
consideration involved exceeds $25 million. In such circumstances, the Company
and the Bank must give the Federal Reserve Board 45 days' prior written
notice. The Company may consummate the acquisition at the end of such 45-day
period or sooner if the Federal Reserve Board waives the notice period. The
Federal Reserve Board may also elect not to allow consummation of an
acquisition until it has given its specific consent.
 
  No assurance can be given that the Banking Laws will not be amended or
construed differently, or that new laws or regulations will not be adopted,
the effect of which could be to materially and adversely affect the operations
of the Company.
 
  To facilitate BankAmerica's compliance with applicable Banking Laws and to
allow BankAmerica to obtain any required consents or approvals, the Company
and the Bank have entered into an agreement which prohibits the Company from
entering into any business activities prior to the receipt of any consents and
approvals required pursuant to the Banking Laws and, if such consents are not
received, prohibits the Company from engaging in such business activities.
 
  The Company must adhere to the standards of the credit card associations and
debit card networks or else risk suspension or termination of its membership
or participation status. There can be no assurance that: (i) the credit card
associations or debit card networks will maintain the Company's membership or
participation status; (ii) the rules of the credit card associations or debit
card networks allowing the Company and other nonbank transaction processors to
market and provide transaction processing services will remain in effect; or
(iii) the credit card associations or debit card networks will continue to
interpret their rules as they have done in the past, which may have an impact
on the Company's business operations.
 
                                      11
<PAGE>
 
EMPLOYEES
 
  At December 31, 1996, the actual number of persons employed by the Company
was 554. On a full-time equivalent basis, the Company's staff level was 547.
 
ITEM 2. PROPERTIES
 
  The Company leases its principal executive offices and processing facility
in San Francisco from BankAmerica. The Company also leases other facilities in
California (Los Angeles, Azusa, and Foster City) and Washington (Bellevue,
Seattle and Spokane) from BankAmerica.
 
ITEM 3. LEGAL PROCEEDINGS
 
  Various legal actions arising in the ordinary course of business are pending
against the Company. None of the litigation pending against the Company,
individually or collectively, is expected to have a material adverse effect on
the Company's financial condition, results of operations or liquidity.
 
ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS
 
  None.
 
                                      12
<PAGE>
 
                                    PART II
 
ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS
 
  The Class A Common Stock of the Company is listed for trading on the New
York Stock Exchange and began trading under the symbol BPI on December 19,
1996. The initial offering price was $15.50 per share. As of December 31,
1996, the closing market price of the Class A Common Stock per share was
$17.875. During the month of December 1996, the high and low sales prices per
share of Class A Common Stock were $18.25 and $16.375, respectively.
 
DIVIDEND POLICY
 
  The Company has not paid any dividends since its incorporation. It currently
intends to retain all future earnings for use in the operations of its
business and does not anticipate paying any cash dividends in the foreseeable
future. The Company's future dividend policy will be determined by its Board
of Directors on the basis of various factors, including the Company's results
of operations, financial condition, liquidity needs, capital requirements and
investment opportunities. The historical financial statements included in this
report for periods prior to the Offerings reflect the remittance to
BankAmerica of all cash generated by the Company in excess of the amount
required for the Company's operating and investing activities.
 
DESCRIPTION OF CAPITAL STOCK
 
AUTHORIZED CAPITAL STOCK
 
  The authorized capital stock of the Company consists of 200 million shares
of Class A Common Stock, par value $0.01 per share, 50 million shares of Class
B Common Stock, par value $0.01 per share, and 10 million shares of Preferred
Stock, par value $0.01 per share. None of the Preferred Stock was issued or
outstanding as of December 31, 1996. Of the 200 million shares of Class A
Common Stock authorized, 16,236,092 shares were outstanding as of January 31,
1997 held by approximately 2,800 beneficial stockholders, 30,900,000 shares
have been reserved for issuance upon conversion of Class B Common Stock into
Class A Common Stock and 7,000,000 shares have been reserved for issuance
pursuant to certain employee and nonemployee director benefit and option
plans. Of the 50 million shares of Class B Common Stock authorized, 30,200,000
shares, or 100 percent of the outstanding shares, are held by BankAmerica. In
addition, 700,000 additional shares of Class B Common Stock are subject to
issuance to BankAmerica upon consummation of the Asian Acquisitions. The
following summary description of the capital stock of the Company is qualified
in its entirety by reference to the Certificate of Incorporation of the
Company and the Bylaws of the Company, a copy of each of which is filed as an
exhibit to this report.
 
COMMON STOCK
 
  Voting Rights. The holders of Class A Common Stock and Class B Common Stock
generally have identical rights except that holders of Class A Common Stock
are entitled to one vote per share while holders of Class B Common Stock are
entitled to ten votes per share on all matters to be voted on by stockholders.
The holders of Common Stock are not entitled to cumulative voting rights.
Generally, all matters to be voted on by stockholders must be approved by a
majority (or, in the case of election of directors, by a plurality) of the
votes entitled to be cast by all shares of Class A Common Stock and Class B
Common Stock present in person or represented by proxy, voting together as a
single class, subject to any voting rights granted to holders of any Preferred
Stock. In the event of a voluntary or involuntary liquidation, dissolution or
winding up of the Company, the holders of shares of Common Stock would be
entitled to share ratably in all assets remaining after payment of liabilities
subject to prior distribution rights and payment of any distributions owing to
holders of shares of Preferred Stock then outstanding, if any. Holders of the
shares of Common Stock have no preemptive rights, and the shares of Common
Stock are not subject to further calls or assessment by the Company. There are
no redemption or sinking fund provisions applicable to the shares of Common
Stock.
 
  Dividends. Holders of Class A Common Stock and Class B Common Stock will
share in an equal amount per share in any dividend declared by the Board of
Directors, subject to any preferential rights of any outstanding
 
                                      13
<PAGE>
 
Preferred Stock. Dividends consisting of shares of Class A Common Stock and
Class B Common Stock may be paid only as follows: (i) shares of Class A Common
Stock may be paid only to holders of Class A Common Stock and shares of Class
B Common Stock may be paid only to holders of Class B Common Stock and
(ii) shares shall be paid proportionally with respect to each outstanding
share of Class A Common Stock and Class B Common Stock.
 
  Conversion. Prior to a Tax-Free Spin-Off (as hereinafter defined), each
outstanding share of Class B Common Stock is convertible at the holder's
option into one share of Class A Common Stock. Additionally, each share of
Class B Common Stock shall automatically convert into one share of Class A
Common Stock if at any time prior to a Tax-Free Spin-Off the number of
outstanding shares of Class B Common Stock owned by BankAmerica or any of its
subsidiaries (or a Class B Transferee or any of its subsidiaries) represents
less than 30 percent of the economic ownership represented by the aggregate
number of shares of Common Stock then outstanding. Following the occurrence of
a Tax-Free Spin-Off, if any, shares of Class B Common Stock shall not be
convertible into shares of Class A Common Stock at the option of the holder
thereof.
 
  Except as provided below, any shares of Class B Common Stock transferred to
a person other than BankAmerica shall automatically convert to shares of Class
A Common Stock upon such disposition. Prior to a Tax-Free Spin-Off, shares of
Class B Common Stock representing more than a 50 percent economic interest in
the Company transferred in a single transaction to one unrelated person (a
Class B Transferee) or among such Class B Transferee and its subsidiaries
shall not automatically convert to shares of Class A Common Stock upon such
disposition. Any shares of Class B Common Stock retained by BankAmerica
following any such transfer of shares of Class B Common Stock to a Class B
Transferee shall automatically convert into shares of Class A Common Stock
upon such transfer. Shares of Class B Common Stock transferred to stockholders
of BankAmerica or of a Class B Transferee in a transaction intended to be on a
tax-free basis (a Tax-Free Spin-Off) under the Internal Revenue Code of 1986
(Code) shall not convert to shares of Class A Common Stock upon the occurrence
of such Tax-Free Spin-Off.
 
  Following a Tax-Free Spin-Off, shares of Class B Common Stock shall be
transferred as Class B Common Stock; provided, however, that shares of Class B
Common Stock shall automatically convert into shares of Class A Common Stock
on the fifth anniversary of the Tax-Free Spin-Off, unless prior to such Tax-
Free Spin-Off, BankAmerica, or the Class B Transferee, as the case may be,
delivers to the Company written advice of counsel reasonably satisfactory to
the Company (which shall include BankAmerica's General Tax Counsel) to the
effect that (i) such conversion could adversely affect the ability of
BankAmerica or the Class B Transferee, as the case may be, to obtain a
favorable ruling from the Internal Revenue Service (IRS) that the distribution
would be a Tax-Free Spin-off or (ii) the IRS has adopted a general non-ruling
policy on tax-free spin-offs and that such conversion could adversely affect
the status of the transaction as a Tax-Free Spin-Off. If such written advice
is received, approval of such conversion shall be submitted to a vote of the
holders of the Common Stock as soon as practicable after the fifth anniversary
of the Tax-Free Spin-Off, unless BankAmerica or the Class B Transferee, as the
case may be, delivers to the Company written advice of counsel reasonably
satisfactory to the Company (which shall include BankAmerica's General Tax
Counsel) prior to such anniversary that such vote could adversely affect the
status of the distribution as a Tax-Free Spin-Off, including the ability to
obtain a favorable ruling from the IRS; if such written advice is delivered,
such vote shall not be held and no such conversion shall take place. Upon
further written advice of counsel, this fifth anniversary conversion provision
shall be null and void. In the event that such vote is held, approval of such
conversion will require the affirmative vote of the holders of a majority of
the shares of both Class A Common Stock and Class B Common Stock present and
voting, voting together as a single class, with each share entitled to one
vote for such purpose. The foregoing requirements are intended to ensure that
tax-free treatment of the Tax-Free Spin-Off is preserved should the IRS
challenge such automatic conversion as violating the 80 percent vote
requirement currently required by the Code for a tax-free spin-off.
 
PREFERRED STOCK
 
  The Board of Directors has the authority, without further action by the
stockholders, to issue preferred stock in one or more series and to fix the
rights, designation, preferences, privileges, limitations and restrictions
thereof, including dividend rights, conversion rights, terms and rights of
redemption, liquidation preferences, and sinking
 
                                      14
<PAGE>
 
fund terms (any or all of which may be greater than the rights of the common
stock). The Board of Directors, without stockholder approval, can issue shares
of preferred stock with conversion, voting, and other rights which could
adversely affect the rights of the holders of shares of common stock.
 
  DELAWARE LAW AND CERTAIN CHARTER PROVISIONS
 
  Control of the Company by BankAmerica, as well as certain statutory
provisions of Delaware law and the Company's Certificate of Incorporation and
Bylaws, may have the effect of deterring hostile takeovers or delaying or
preventing changes in control or changes in management of the Company,
including transactions in which stockholders of the Company might otherwise
receive a premium over the then current market price for their shares. These
provisions include (i) the right of the Board of Directors to issue unissued
and unreserved shares of Common Stock without stockholder approval, (ii) the
right of the Board of Directors to issue shares of Preferred Stock in one or
more series and to designate the number of shares of each such series and the
relative rights and preferences of such series, including voting rights (in
addition to the voting rights provided by law), whether such shares shall be
redeemable and, if so, the terms of redemption without further stockholder
approval, and (iii) provisions restricting the ability of stockholders to call
a special meeting except upon the request of stockholders representing a
majority of the voting power of the entire capital stock of the Company issued
and outstanding and entitled to vote at such meeting.
 
  The Company's Bylaws also contain provisions requiring advance notice to the
Company of (i) nominations of candidates for election to the Board of
Directors who are not nominated by the Board of Directors and (ii) business to
be conducted at the Company's annual meeting of stockholders (other than such
business as may be brought by or at the direction of the Board of Directors).
Without compliance with these provisions, any such nominations or business may
not be considered by the stockholders.
 
  Further, unless otherwise provided in the certification of incorporation,
Section 203 of the Delaware General Corporation Law (Section 203) regulates
certain transactions incident to or following large accumulations of shares of
a Delaware corporation, including those made by tender offers. Section 203 may
have the effect of significantly delaying a purchaser's ability to acquire the
entire interest sought if such acquisition is not approved by the
corporation's board of directors. Pursuant to Section 203, the Company's
Certificate of Incorporation contains a provision making such section
inapplicable to the Company.
 
  DIRECTOR AND OTHER LIABILITY AND INDEMNIFICATION
 
  The Company's Certificate of Incorporation provides that directors of the
Company will not be liable for monetary damages in connection with any breach
of their fiduciary duties (with certain exceptions).
 
  Under certain circumstances provided in the Bylaws, the Company will
indemnify any director or officer or any former director or officer of the
Company or any other corporation or enterprise (if serving at the request of
the Company) against expenses, liability and loss (including attorney fees,
judgments, fines, ERISA excise taxes or penalties and amounts to be paid in
settlement) reasonably incurred or suffered by such person by reason of the
fact that he or she is or was such director or officer in connection with any
threatened, pending or completed action, suit or proceeding, whether civil,
criminal, administrative, or investigative.
 
                                      15
<PAGE>
 
ITEM 6. SELECTED FINANCIAL DATA
 
<TABLE>
<CAPTION>
                                               YEAR ENDED DECEMBER 31,
                                       ---------------------------------------
                                        1996    1995    1994    1993    1992
                                       ------- ------- ------- ------- -------
                                       (IN MILLIONS, EXCEPT PER SHARE AND COST
                                                PER TRANSACTION DATA)
<S>                                    <C>     <C>     <C>     <C>     <C>
OPERATING DATA(1):
Net revenue........................... $ 126.2 $ 109.9 $  98.1 $  88.9 $  81.6
Operating expense:
  Data processing and communications..    29.1    27.8    24.6    28.0    28.2
  Salaries and employee benefits......    25.4    22.3    20.5    19.0    18.0
  General and administrative..........    15.2    15.1    13.5    15.1    11.2
  Depreciation........................     8.6     6.3     4.4     3.7     3.7
  Employee stock exchange(2)..........     2.4     --      --      --      --
  Occupancy...........................     1.9     1.9     2.3     2.3     1.3
  Amortization of intangibles.........     1.1     1.2     1.3     1.5     0.7
                                       ------- ------- ------- ------- -------
    Total operating expense...........    83.7    74.7    66.6    69.5    63.1
                                       ------- ------- ------- ------- -------
Income from operations................    42.5    35.2    31.5    19.4    18.5
Net interest expense..................     0.4     --      --      --      --
Provision for income taxes............    17.4    14.6    13.0     8.0     7.4
                                       ------- ------- ------- ------- -------
Net income............................ $  24.7 $  20.7 $  18.5 $  11.5 $  11.1
                                       ======= ======= ======= ======= =======
Pro forma net income per share(3)..... $  0.53 $  0.45 $  0.40 $  0.25 $  0.24
                                       ======= ======= ======= ======= =======
Pro forma net income per share, as
 adjusted(4).......................... $  0.66 $  0.55 $  0.48      NA      NA
                                       ======= ======= ======= ======= =======
OTHER DATA:
Number of credit card transactions
 processed............................   295.8   234.5   177.0   136.2   122.3
Number of debit card transactions
 processed............................    81.3    84.5    74.6    65.6      NA
Cost per transaction processed(5)..... $  0.22 $  0.23 $  0.26 $  0.34 $  0.52
Credit card sales volume processed....  22,612  18,633  14,903  12,642  10,171
Debit card sales volume processed.....   2,330   2,336   2,076   1,861      NA
BALANCE SHEET DATA AT DECEMBER 31:
Total assets.......................... $ 286.7 $ 116.0 $ 105.2 $  90.1 $  90.8
Total liabilities.....................    34.6    16.8    21.2    19.1    18.9
BankAmerica's equity interest(6)......      NA    99.2    84.0    71.0    71.9
Stockholders' equity..................   252.1      NA      NA      NA      NA
</TABLE>
- --------
(1) Certain amounts have been reclassified to conform with current year
    presentation.
(2) On December 31, 1996 certain employees of the Company elected to exchange
    their employee stock options and restricted stock from BAC for options and
    restricted stock of the Company. This employee stock exchange resulted in
    a one-time expense of $2.4 million. (See Note 8 of the Notes to the
    Consolidated Financial Statements on page 33.)
(3) Pro forma net income per share for all historical periods has been
    calculated as if the Offerings of Class A Common Stock had been completed
    on January 1, 1992, and 46,436,092 shares (30,200,000 shares of Class B
    Common Stock and 16,236,092 shares of Class A Common Stock) had been
    outstanding in all periods presented.
(4) Pro forma earnings per share, as adjusted, assumes that the proceeds from
    the Offerings were available from January 1, 1994 and were invested in
    short-term investments, and excludes the one-time expense related to the
    employee stock exchange ($2.4 million) and interest expense ($492,000)
    from the 1996 results.
(5) Calculated as the ratio of total operating expense to number of credit and
    debit card transactions processed.
(6) BankAmerica's equity interest represents cumulative historical net income
    of the Company adjusted for net cash transfers to and from BankAmerica. On
    December 3, 1996, BankAmerica's equity interest in the Company was
    exchanged for 30.2 million shares of Class B Common Stock.
 
                                      16
<PAGE>
 
ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
        RESULTS OF OPERATIONS
 
GENERAL
 
  The Company's net revenue is generated primarily from fee income earned
under processing agreements with merchants, agent banks, and independent sales
organizations (ISOs), which is offset by credit card interchange fees and
assessments and the fees and charges of debit networks in the case of debit
transactions. The Company also receives income for several value-added
services it provides, such as enhanced reporting options and terminal products
it sells and rents to merchants.
 
  The Company has two principal billing methods: the discount rate method and
the flat fee method. Under the discount rate method, the Company charges a per
transaction fee that is a percentage of the dollar amount of the transaction
(the discount). Out of the discount collected, the Company pays an interchange
fee and an assessment fee charged by the credit card associations and records
the remainder as net revenue. The discount rate method is used by the Company
for the substantial majority of its clients, in particular smaller merchants.
Under the flat fee method, the Company charges a client a flat fee for each
transaction, plus the interchange, assessment, and other fees. Merchants
receive their settlement payments for the gross amount of the transactions.
 
  The Company's principal transaction expenses are credit card association
interchange fees and assessments and the fees and charges of debit networks in
debit transactions (other than On-Us transactions). Interchange fees are
stated fees charged by the credit card associations to reimburse card-issuing
banks for the risk of transaction fraud, processing expenses, and funding
during the period from purchase to payment. The fee schedules are set by the
credit card associations and are based upon the type of merchant, transaction
type (electronic or paper-based), and settlement time. Interchange fees
generally range from 1.25% to 2.10% of the transaction amount. Although
interchange rates vary by merchant industry, they are generally uniform among
merchant processors. Assessments are stated fees charged by credit card
associations to fund their internal operations and are generally uniform among
merchant processors.
 
  In certain cases, the Company, as a processor, bears the risk of merchant
nonpayment of applicable interchange, assessment, and other fees. The Company
receives payments for merchant transactions from a card association clearing
bank less the fees payable to the card issuer (intercharge fees). For those
merchants which the Company bills on a periodic basis (generally monthly), the
Company advances payment to the merchant for the gross amount of the
merchant's transactions. The Company then bills the merchant periodically for
the interchange fees and processing fees. Any failures by merchants to honor
such invoices adversely affects the Company's net revenue.
 
  The Company's operating expenses consist primarily of: data processing and
communication charges, which relate directly to processing credit and debit
card transactions; salaries and employee benefits; general and administrative
expense; depreciation of point-of-sale (POS) terminals purchased by the
Company for rental to its merchant base and depreciation of investments made
by the Company in proprietary technologies; and amortization of intangibles,
primarily composed of an annual charge of approximately $1.0 million related
to the buyout of a non-competition agreement in 1992, which will be fully
amortized by the end of 1997.
 
  In recent years, the Company has seen a change in the composition of its
merchant base, with an increasing percentage of high-volume retailers. Fees
per transaction paid to the Company by high-volume retailers in relation to
sales volume generally are lower than with respect to the Company's overall
merchant base. As a result of this change in the merchant base and price
competition, the Company's net revenue has not increased at the same rate as
its sales volume, and the Company expects this trend to continue.
 
  In addition, there has been a trend toward consolidation in the merchant
processing industry. Further tightening of margins may result in banks and
other card processors abandoning the merchant processing business, thus
accelerating the trend toward consolidation. Due to market demands requiring
processors to provide advanced and efficient technology, certain processors
have recently left the business or merged with other providers. The Company's
principal strategic objectives include efforts to maintain its position as one
of
 
                                      17
<PAGE>
 
the largest merchant processors through growth generated primarily through the
Company's own sales channels and, to the extent attractive opportunities
arise, augmented through acquisitions.
 
  The Company and BankAmerica engage in various intercompany transactions and
arrangements, including the provision by BankAmerica of various services to
the Company. Such services are provided pursuant to certain Intercompany
Agreements. For additional information, see "Business--Relationship with
BankAmerica and the Bank" on page 8 of this report and Note 10 of the Notes to
Consolidated Financial Statements on page 36.
 
  Subsequent to the initial public offerings in December 1996 (the Offerings),
neither the Company nor its operations are included in the consolidated
federal income tax return of BAC. However, the Company and its operations will
be included in certain state consolidated and combined tax returns filed by
BAC.
 
RESULTS OF OPERATIONS
 
 Year Ended December 31, 1996 Compared to Year Ended December 31, 1995
 
  Net Revenue. For the year ended December 31, 1996, net revenue was $126.2
million, up $16.3 million, or 15 percent, from 1995. This increase was
primarily attributable to a $3.9 billion increase in sales volume processed
during the same period. The increase in sales volume resulted primarily from
growth in the Company's merchant base reflecting its continued emphasis on
marketing and sales. Growth in credit card sales volume processed was
partially offset by a small decline in debit card sales volume, reflecting the
loss by the Interlink(R) debit card network of a major debit card issuer.
Furthermore, to offset interchange rate increases in April 1996 and April
1995, the Company implemented a price increase in April 1996 which added
approximately $1.5 million to net revenue during the year ended December 31,
1996. This price increase was accomplished without any material customer
attrition. Consistent with prior periods, approximately 95 percent of the net
revenue was from merchant relationships originated by the Company's direct
sales force.
 
  Sales volume increased at a higher rate than net revenue as a result of a
continuing change in the composition of the Company's merchant base. Fees per
transaction paid to the Company by high-volume retailers in relation to sales
volume generally are lower than in the case of the Company's overall merchant
base.
 
  Operating Expense. Total operating expense was $83.7 million in 1996, an
increase of $9.0 million, or 12 percent, from 1995. Excluding the effect of
the non-recurring employee stock exchange of $2.4 million, total operating
expense increased $6.6 million, or 9 percent, from 1995. This increase was
primarily due to higher salaries and employee benefits, depreciation, and data
processing and communications expense. Salary and employee benefits expense
increased $3.1 million from 1995, resulting primarily from the opening of the
Company's New York and Chicago sales and marketing offices. In addition, the
cost of employee benefits increased during 1996, reflecting changes in the
benefit formulas resulting from benefit plan amendments. Depreciation expense
increased $2.2 million from 1995, and was primarily related to terminals added
to support new merchant locations. In addition, data processing and
communications costs increased $1.3 million, and were attributable to higher
authorization expense and telecommunications, reflecting increased transaction
volume.
 
  During 1996, operating expense declined to $0.22 from $0.23 per debit and
credit card transaction. This decline reflected greater economies of scale,
expense reduction resulting from the Company's in-house performance of certain
processing functions previously performed by third parties, and the favorable
renegotiation of a third-party vendor arrangement. In addition, the Company
began to realize cost savings as a result of the expansion of its processing
of On-Us debit card transactions.
 
  Provision for Income Taxes. The provision for income taxes was $17.4 million
for the year ended December 31, 1996, compared to $14.6 million for the same
period in 1995, reflecting higher operating income. For additional
information, see Note 7 of the Notes to Consolidated Financial Statements on
page 33.
 
                                      18
<PAGE>
 
  Merchant processing companies like the Company may be subject to state
taxation of certain portions of their service fees charged to merchants.
Application of this tax is an emerging issue in the industry and the states
have not yet adopted uniform guidelines regarding the taxation of merchant
services. In the event the Company is required to bear all or a portion of
these costs, and is unable to pass such costs through to its merchant
customers, the Company's business, financial condition, or results of
operations could be adversely affected.
 
 Year Ended December 31, 1995 Compared with Year Ended December 31, 1994
 
  Net Revenue. Net revenue was $109.9 million in 1995, up $11.8 million, or 12
percent, from 1994. This increase was primarily attributable to a 23.5 percent
increase in total sales volume processed to $21.0 billion in 1995. The
increase in sales volume resulted from growth in the Company's merchant base
as a result of its continued emphasis on marketing and sales. Increased sales
volume and net revenue in 1995 were partially offset by the loss in the first
quarter of 1995 of a major account associated with BANW's merchant processing
business. The account represented approximately 3.0 percent of the 1994 net
revenue associated with BANW's merchant processing business.
 
  The Company also was subject to an increase in April 1995 of the interchange
rates charged by the credit card associations which the Company, for
competitive purposes, chose not to pass on to its customers. The increased
interchange rates reduced 1995 net revenue by approximately $1.4 million.
 
  Sales volume increased at a higher rate than net revenue as a result of a
continuing change in the composition of the Company's merchant base. The
proportion of sales volume attributable to high-volume retailers increased
during 1995 compared with 1994, reflecting the success of the Company's sales
efforts directed towards this segment. In particular, four of the Company's
current five largest accounts, as measured by sales volume, were acquired at
the end of 1994. The increased sales volume also reflected an increased
proportion of debit card sales volume processed by the Company. Fees on debit
card transactions generally are lower than fees on credit card transactions in
relation to the associated sales volume.
 
  Operating Expense. Operating expense totaled $74.7 million in 1995, up $8.1
million or 12 percent, from 1994. Of this increase, $3.2 million is
attributable to increased data processing and communications costs, reflecting
increased transaction volume. Salary and employee benefits increased by $1.8
million, reflecting growth in the direct sales staff and related support
personnel. Depreciation related to new terminals to support new merchant
locations resulted in an additional $1.9 million of depreciation expense. The
remainder of the increase was attributable to increases in general and
administrative costs, including merchant supply costs, driven by the increased
sales volume.
 
  Provision for Income Taxes. Income taxes were $14.6 million for 1995, up
from $13.0 million for 1994. The increase was primarily due to higher income
from operations.
 
BALANCE SHEET REVIEW
 
  Assets totaled $286.7 million at December 31, 1996, up $170.7 million from
year-end 1995. The increase was primarily due to an increase in cash and cash
equivalents of $138.1 million, reflecting the proceeds from the Offerings and
operating cash flow retained in the business. In addition, drafts in transit
and accounts receivable increased from their 1995 levels by $16.4 million and
$10.7 million, respectively. These increases primarily reflected the larger
volume of business activity, particularly in the 1996 holiday season.
 
  Total liabilities were $34.6 million at December 31, 1996, an increase of
$17.8 million from December 31, 1995. Merchants payable liabilities were $14.1
million at year-end 1996, up $8.2 million from 1995. The increase was
primarily due to holiday volume in 1996 exceeding 1995 volume, as well as
normal processing fluctuations resulting from increased weekend activity in
December 1996.
 
 
                                      19
<PAGE>
 
  Total stockholders' equity was $252.1 million at December 31, 1996, and was
primarily due to the effects of BankAmerica's exchange of its equity interest
in the Company for 30.2 million shares of Class B Common Stock (the
Reorganization) and the issuance of 16.1 million shares of Class A Common
Stock (including the exercise of the underwriters' overallotment options to
acquire 2.1 million shares), at $15.50 per share in the Offerings.
 
LIQUIDITY AND CAPITAL RESOURCES
 
  The Company generated cash flows from operations of $23.1 million, $14.4
million, and $12.8 million for the years ended December 31, 1996, 1995, and
1994, respectively.
 
  Prior to the time BankAmerica transferred its domestic merchant processing
businesses to the Company, funds generated by the Company's operations and not
used for investment were remitted to BankAmerica. For the years ended December
31, 1996, 1995, and 1994, $107.1 million, $5.5 million, and $5.5 million,
respectively, were remitted to BankAmerica. The 1996 amount includes $97.8
million of drafts in transit retained by BAC as part of the Reorganization.
 
  The Company completed the Offerings on December 31, 1996. Net proceeds from
the Offerings were $232.9 million, of which $126.3 million was used by the
Company to retire short-term debt under a line of credit with an affiliate.
The balance of such proceeds and net cash generated by the Company's
operations after the Offerings will be used for general corporate purposes,
including strategic technology investments, the funding of research and
product development, and future acquisitions.
 
  At the time of the transfer to the Company of the merchant processing
businesses of the Bank and BANW, BAC retained substantially all of the drafts
in transit relating to the transferred businesses. The Company anticipates
that for the foreseeable future it generally will be able to satisfy its
working capital requirements from internally-generated funds. The Company
currently intends to retain future earnings for use in its business and does
not anticipate paying any cash dividends in the foreseeable future. The
Company's future dividend policy will be determined by its Board of Directors
on the basis of various factors, including the Company's results of
operations, financial condition, liquidity needs, capital requirements, and
investment opportunities.
 
  The Company had capital expenditures of $10.8 million, $9.4 million, and
$7.7 million for the years ended December 31, 1996, 1995, and 1994,
respectively. These expenditures were primarily for merchant terminals as well
as technology-related equipment to support transaction processing. The Company
expects to spend approximately $15.0 million in 1997, of which approximately
$10.0 million will be related to the acquisition of terminals to support new
merchant locations. The remainder is for strategic technology investments
(including the Company's new transaction processing system, HostLink(TM),
which is expected to become operational in the first quarter of 1997) and the
funding of research and product development. The Company also has an
unutilized line of credit of $75 million that is available for general
corporate purposes and to meet working capital requirements. For additional
information, refer to Note 6 of the Notes to Consolidated Financial Statements
on page 32.
 
RISK MANAGEMENT
 
  The credit card associations have rules that apply to a bank or other
processing firm that acquires a card transaction from a merchant and processes
and enters the transaction into the credit card system for presentment to the
card issuer. In the event of certain types of billing disputes between a
cardholder and a merchant, the processor of the transaction assists the
merchant in investigating and resolving the dispute. If the dispute is not
resolved in favor of the merchant, the transaction is charged back to the
merchant and that amount is credited or otherwise refunded to the cardholder.
If the processor is unable to collect such amounts from the merchant's
account, and if the merchant refuses or is unable due to bankruptcy or other
reasons to reimburse the processor for the chargeback, the processor bears the
loss for the amount of the refund paid to the cardholder. In cases in which
the transaction is acquired by a processor other than the bank or other
processing firm that will enter it into the credit card system, the processor
is generally required by that bank or other firm to indemnify it against such
losses. The Company has entered into such arrangements with the Bank pursuant
to a sponsorship agreement.
 
 
                                      20
<PAGE>
 
  Chargeback exposure can also result from fraudulent credit card transactions
initiated by merchant customers. Examples of merchant fraud include logging
fictitious sales transactions and falsifying transaction amounts on actual
sales. The Company conducts a background review of its merchant customers, and
on a daily basis monitors merchant transactions against standards it has
developed in its efforts to prevent merchant fraud. The Company also can
withhold or delay a merchant's daily settlement if fraudulent activity is
suspected, thereby mitigating exposure to loss. However, there can be no
assurance that the Company will not experience significant amounts of merchant
fraud, which may have a material adverse effect on the Company's business,
financial condition, and results of operations. The degree of exposure to
chargebacks may also be adversely affected by the development of new
transaction delivery channels, such as the Internet, which has yet to be fully
evaluated.
 
  In certain cases, the Company, as a processor, bears the risk of merchant
nonpayment of applicable interchange, assessment, and other fees. The Company
receives payments for merchant transactions from a card association clearing
bank less the fees retained by the card issuer (interchange fees). For those
merchants which the Company bills on a periodic basis (usually monthly), the
Company advances payment to the merchant for the gross amount of the
merchant's transactions. The Company then bills the merchant periodically for
the interchange fees and processing fees. Failure by the merchant to honor
such invoices adversely affects the Company's net revenues. The Company is not
exposed to card issuer credit losses unassociated with a dispute between the
cardholder and the merchant as long as the transaction is properly processed
and the merchant is not deemed by the credit card organizations to have
excessive fraud or chargebacks.
 
  As a result of its exposure to potential liability for merchant fraud,
employee fraud, chargebacks, and other losses created by its business, the
Company views its risk management and fraud avoidance practices as integral to
its operations and overall success. Through its credit review policy, the
Company strives to minimize liabilities by employing various risk control
measures. The Company's risk management policies involve three key components:
 
  Industry Screening. The Company generally does not approve merchant
applicants whose types of businesses have traditionally resulted in higher-
than-average financial losses. These businesses are primarily in those
industries involved in the delivery of goods and services to customers at a
future time from the date of the purchase transaction. When customers in such
industries are approved, they generally have large well-established businesses
and extensive banking relationships with BankAmerica.
 
  Merchant Credit Reviews. The Company conducts a thorough evaluation of the
creditworthiness of each applicant. Included in this evaluation is a review of
the projected volumes, credit history, financial statements, previous
processor statements, on-site inventory, checking account status, and
verification against the Visa(R)/MasterCard(R) terminated merchant file. The
Company may require the establishment of a reserve account when a merchant's
creditworthiness is below the Company's normal credit standards. A reserve
account contains a fixed dollar amount deposited by the merchant. The Company
may also reflect the increased risk associated with such customers in pricing
adjustments for its services. Should the Company experience any losses while
processing transactions for a merchant, the Company has the right to debit
funds from the merchant's reserve account. For merchants with unsatisfactory,
unverifiable, or otherwise impaired credit standing, the Company maintains a
referral relationship with other merchant processors to which such merchants
are referred.
 
  Exception Monitoring. By compiling data from public records, industry
sources, and the more than 320 million transactions it processes annually, the
Company captures information about approved and declined transactions, closed
accounts, credit use history, and other proprietary and publicly available
information. Sales activity is analyzed daily to detect unusually high deposit
volumes, keyed transactions (e.g., transactions not entered into a POS
terminal by swiping the card), and other types of activity that are considered
exceptions to normal activity. Keyed transactions pose a higher degree of risk
since the card and/or cardholders may not be present at the time of sale and
there is a risk of error in keying in the number or that the person using the
card is not the legitimate cardholder. When monitoring daily exception
activity, the Company has the ability, should indicators warrant, to delay
payment to merchants for their deposits. The ability to delay payment provides
an extra period of time during which the Company can investigate the
legitimacy of the unusual activity.
 
                                      21
<PAGE>
 
  As a result of stringent credit evaluation and daily monitoring processes,
the Company has experienced significant declines in losses that result from
fraudulent or disputed transaction activity. During the years ended December
31, 1996, 1995, and 1994, such losses were approximately $0.7 million, $2.2
million, and $2.9 million, respectively, representing in such periods .003
percent, .012 percent, and .019 percent, respectively, of the Company's total
credit card sales volume.
 
NEW TRANSACTION SYSTEM AND FUTURE EFFECTS OF TECHNOLOGICAL CHANGE
 
  The Company is developing a new transaction processing system, called
HostLink(TM), which will allow the Company to decrease its reliance on third-
party vendors and provide the Company with greater ability to reduce and
control costs. This system became operational in the first quarter of 1997.
The Company expects to have higher than normal data processing and
communications costs during the first six to nine months of 1997 while the
systems run parallel. The Company does not expect to fully realize the
benefits associated with this new system until 1998.
 
  The merchant processing industry in general requires the use of advanced
computer hardware and software technology and has been characterized by the
development of new products and services to meet increasingly complex and
rapidly-changing client and regulatory requirements.
 
FLUCTUATION IN QUARTERLY OPERATING RESULTS
 
  The merchant processing industry in general is prone to seasonal
fluctuations in transaction activity. Although the Company generally
experiences seasonality in its business, fluctuations are less pronounced than
in the industry, due in part to its diverse merchant customer base. Those
segments of merchants that are particularly sensitive to seasonal
fluctuations, such as airlines, travel agencies, lodging, and mail order
merchants, each represent relatively small percentages of the Company's
processing business, as compared to those segments of the Company's customer
base that are generally not subject to seasonality, such as general retail
merchants, restaurants, supermarkets, and gas stations. The Company's net
revenue is typically higher in the third and fourth calendar quarters and
lower in the first calendar quarter. Increased tourism in California and other
western states during the summer months and retail activity prior to the
beginning of the school year contribute to higher third quarter net revenue,
and holiday activity contributes to higher fourth quarter net revenue. The
decline in retail activity following the holiday season results in lower first
quarter net revenue.
 
FORWARD-LOOKING STATEMENTS
 
  From time to time, the Company makes forward-looking statements. Forward-
looking statements include financial projections, statements of plans and
objectives for future operations, statements of future economic performance,
and statements of assumptions relating thereto.
 
  The Company may include forward-looking statements in its periodic reports
to the Securities and Exchange Commission on Forms 10-K, 10-Q, and 8-K, in its
proxy statement, in other written materials, and in statements made by senior
management to analysts, institutional investors, representatives of the media,
and others.
 
  By their very nature, forward-looking statements are subject to
uncertainties, both general and specific, and risks exist that predictions,
forecasts, projections, and other forward-looking statements will not be
achieved. Actual results may differ materially due to a variety of factors.
Among the uncertainties to which the Company's forward-looking statements are
subject are credit risk, liquidity risk, and capital risk. In addition,
various events can create uncertainties to which the Company's forward-looking
statements are subject. These events include, but are not limited to,
technological changes; the effects of competition or of legislative or
regulatory developments (see "Competition" and "Supervision and Regulation" on
pages 10 through 11); changes in fiscal monetary and tax policies of the
United States and other countries in which the Company does business;
political or social developments, including war, civil unrest or terrorist
activity; and natural disasters (including earthquakes). When relying on
forward-looking statements to make decisions with respect to the Company,
 
                                      22
<PAGE>
 
investors and others should carefully consider these and other uncertainties
and events, whether or not the statements are described as forward-looking.
 
  Forward-looking statements made by the Company are intended to apply only at
the time they are made, unless explicitly stated to the contrary. Moreover,
whether or not stated in connection with a forward-looking statement, the
Company undertakes no obligation to correct or update a forward-looking
statement should the Company later become aware that it is not likely to be
achieved. If the Company were to update or correct a forward-looking
statement, investors and others should not conclude that the Company will make
additional updates or corrections thereafter.
 
                                      23
<PAGE>
 
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
 
                        REPORT OF INDEPENDENT AUDITORS
 
The Board of Directors and Stockholders
BA Merchant Services, Inc.
 
  We have audited the accompanying consolidated balance sheets of BA Merchant
Services, Inc. (as successor to the merchant processing businesses of
BankAmerica Corporation as described in Note 1) as of December 31, 1996 and
1995 and the related consolidated statements of operations, changes in equity,
and cash flows for each of the three years in the period ended December 31,
1996. These financial statements are the responsibility of BA Merchant
Services, Inc.'s management. Our responsibility is to express an opinion on
these financial statements based on our audits.
 
  We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to
obtain reasonable assurance about whether the financial statements are free of
material misstatement. An audit includes examining, on a test basis, evidence
supporting the amounts and disclosures in the financial statements. An audit
also includes assessing the accounting principles used and significant
estimates made by management, as well as evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for our opinion.
 
  In our opinion, the consolidated financial statements referred to above
present fairly, in all material respects, the consolidated financial position
of BA Merchant Services, Inc. at December 31, 1996 and 1995 and the
consolidated results of its operations and its cash flows for each of the
three years in the period ended December 31, 1996 in conformity with generally
accepted accounting principles.
 
                                                  /s/ Ernst & Young
                                                  ----------------------------
 
San Francisco, California
February 10, 1997, except for Note 6
 as to which the date is March 5, 1997.
 
                                      24
<PAGE>
 
                           BA MERCHANT SERVICES, INC.
 
                           CONSOLIDATED BALANCE SHEET
 
<TABLE>
<CAPTION>
                                                                    DECEMBER 31,
                                                                  -----------------
                                                                    1996     1995
                                                                  -------- --------
(AMOUNTS IN THOUSANDS EXCEPT PER SHARE DATA AND PER SHARE
AMOUNTS)
<S>                                                               <C>      <C>
ASSETS
Current assets:
  Cash and cash equivalents...................................... $138,398 $    345
  Drafts in transit..............................................   87,803   71,368
  Accounts receivable............................................   35,282   24,565
                                                                  -------- --------
    Total current assets.........................................  261,483   96,278
Property and equipment, net......................................   16,760   14,478
Other assets.....................................................    8,478    5,247
                                                                  -------- --------
    Total assets................................................. $286,721 $116,003
                                                                  ======== ========
LIABILITIES AND EQUITY
Current liabilities:
  Accounts payable............................................... $    415 $    134
  Merchants payable..............................................   14,092    5,906
  Accrued liabilities............................................    5,603    4,019
  Accrued credit card association and interchange fees...........    5,060    3,884
  Income taxes payable to affiliate .............................    3,188      --
                                                                  -------- --------
    Total current liabilities....................................   28,358   13,943
Other liabilities................................................    6,238    2,892
                                                                  -------- --------
    Total liabilities............................................   34,596   16,835
BAC's equity interest............................................      --    99,168
Stockholders' equity:
Class A Common Stock, par value $0.01 (authorized 200,000,000
 shares; issued and outstanding 16,236,092 shares)...............      162      --
Class B Common Stock, par value $0.01 (authorized 50,000,000
 shares; issued and outstanding 30,200,000 shares)...............      302      --
Additional paid-in capital.......................................  249,622      --
Retained earnings................................................    2,039      --
                                                                  -------- --------
    Total stockholders' equity...................................  252,125      --
                                                                  -------- --------
    Total liabilities and equity................................. $286,721 $116,003
                                                                  ======== ========
</TABLE>
 
                See Notes to Consolidated Financial Statements.
 
                                       25
<PAGE>
 
                           BA MERCHANT SERVICES, INC.
 
                      CONSOLIDATED STATEMENT OF OPERATIONS
 
<TABLE>
<CAPTION>
                                                       YEAR ENDED DECEMBER 31,
                                                      -------------------------
                                                        1996     1995    1994
                                                      -------- -------- -------
(AMOUNTS IN THOUSANDS)
<S>                                                   <C>      <C>      <C>
Net revenue.......................................... $126,215 $109,928 $98,143
Operating expense (Note 10):
  Data processing and communications.................   29,078   27,815  24,570
  Salaries and employee benefits.....................   25,438   22,338  20,517
  General and administrative.........................   15,218   15,095  13,513
  Depreciation.......................................    8,561    6,327   4,444
  Employee stock exchange............................    2,431      --      --
  Occupancy..........................................    1,916    1,923   2,270
  Amortization of intangibles........................    1,118    1,201   1,280
                                                      -------- -------- -------
    Total operating expense..........................   83,760   74,699  66,594
                                                      -------- -------- -------
Income from operations...............................   42,455   35,229  31,549
Net interest expense.................................      430      --      --
Provision for income taxes...........................   17,356   14,573  13,016
                                                      -------- -------- -------
    Net income....................................... $ 24,669 $ 20,656 $18,533
                                                      ======== ======== =======
</TABLE>
 
 
                See Notes to Consolidated Financial Statements.
 
                                       26
<PAGE>
 
                           BA MERCHANT SERVICES, INC.
 
                      CONSOLIDATED STATEMENT OF CASH FLOWS
 
<TABLE>
<CAPTION>
                                                          DECEMBER 31,
                                                    --------------------------
                                                      1996     1995     1994
                                                    --------  -------  -------
(AMOUNTS IN THOUSANDS)
<S>                                                 <C>       <C>      <C>
CASH FLOWS FROM OPERATING ACTIVITIES
Net income......................................... $ 24,669  $20,656  $18,533
Adjustments to net income to arrive at cash
 provided by operating activities:
  Depreciation.....................................    8,561    6,327    4,444
  Amortization of intangibles......................    1,118    1,201    1,280
  Benefit from deferred income taxes...............   (1,297)    (268)    (332)
  Amortization of restricted stock.................       38      --       --
  Employee stock exchange..........................    2,431      --       --
  Changes in operating assets and liabilities
   excluding the effects of the transfer of net
   assets from BAC:
    Increase in drafts in transit..................  (16,435)  (7,646) (12,969)
    Increase in accounts receivable................  (10,717)  (3,972)  (4,340)
    Increase (decrease) in accounts payable........      281     (869)     867
    Increase in current income taxes payable to
     affiliate ....................................    3,188      --       --
    Increase in merchants payable..................    8,186      543    2,701
    Increase (decrease) in accrued liabilities.....    1,584     (570)     193
    Increase (decrease) in accrued credit card
     association and interchange fees..............    1,176      160      (42)
    Other, net.....................................      294   (1,146)   2,466
                                                    --------  -------  -------
      Net cash provided by operating activities....   23,077   14,416   12,801
CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of property and equipment.................  (10,843)  (9,459)  (7,741)
                                                    --------  -------  -------
      Net cash used for investing activities.......  (10,843)  (9,459)  (7,741)
CASH FLOWS FROM FINANCING ACTIVITIES
Borrowings on revolving line of credit.............  174,500      --       --
Repayments on revolving line of credit............. (174,500)     --       --
BAC's change in funding............................ (107,063)  (5,518)  (5,495)
Net proceeds from initial public offering..........  232,882      --       --
                                                    --------  -------  -------
      Net cash provided by (used for) financing
       activities..................................  125,819   (5,518)  (5,495)
                                                    --------  -------  -------
Increase (decrease) in cash and cash equivalents...  138,053     (561)    (435)
Cash and cash equivalents at beginning of period...      345      906    1,341
                                                    --------  -------  -------
Cash and cash equivalents at end of period......... $138,398  $   345  $   906
                                                    ========  =======  =======
</TABLE>
 
                See Notes to Consolidated Financial Statements.
 
                                       27
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
                  CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
<TABLE>
<CAPTION>
                               COMMON STOCK(1)
                               -----------------
                                                 ADDITIONAL            BAC'S
                                                  PAID-IN   RETAINED  EQUITY
                               SHARES   AMOUNTS   CAPITAL   EARNINGS INTEREST
                               -------- -------- ---------- -------- ---------
(AMOUNTS IN THOUSANDS)
<S>                            <C>      <C>      <C>        <C>      <C>
BALANCE AT DECEMBER 31,
 1993........................       --   $   --   $    --    $  --   $  70,992
Net income...................       --       --        --       --      18,533
BAC's change in funding......       --       --        --       --      (5,495)
                               --------  -------  --------   ------  ---------
BALANCE AT DECEMBER 31,
 1994........................       --       --        --       --      84,030
Net income...................       --       --        --       --      20,656
BAC's change in funding......       --       --        --       --      (5,518)
                               --------  -------  --------   ------  ---------
BALANCE AT DECEMBER 31,
 1995........................       --       --        --       --      99,168
CHANGES IN EQUITY FOR THE PE-
 RIOD ENDED
 DECEMBER 3, 1996:
Net income...................       --       --        --       --      22,630
BAC's change in funding......       --       --        --       --    (107,063)
EFFECT OF REORGANIZATION:
Transfer of net assets from
 BAC in exchange for Class B
 Common Stock................    30,200      302    14,433      --     (14,735)
Employee stock exchange for
 Class A Common Stock........         2      --      2,431      --         --
CHANGES IN EQUITY FOR THE
 PERIOD DECEMBER 4, 1996
 THROUGH DECEMBER 31, 1996:
Net income...................       --       --        --     2,039        --
Restricted stock issuances of
 Class A Common Stock........       134        1     2,075      --         --
Unvested portion of re-
 stricted stock..............       --       --     (2,038)     --         --
Net proceeds from the initial
 public offering of Class A
 Common Stock................    16,100      161   232,721      --         --
                               --------  -------  --------   ------  ---------
BALANCE AT DECEMBER 31,
 1996........................    46,436  $   464  $249,622   $2,039  $     --
                               ========  =======  ========   ======  =========
</TABLE>
- --------
(1) Refer to Note 1 on page 29 of the Notes to Consolidated Financial
    Statements for a discussion of Class A Common Stock and Class B Common
    Stock.
 
 
                See Notes to Consolidated Financial Statements.
 
                                      28
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
                  NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 
1. ORGANIZATION AND NATURE OF OPERATIONS
 
  BA Merchant Services, Inc. (the Company) was incorporated on October 11,
1996 and commenced operations December 4, 1996 upon the transfer by Bank of
America NT&SA (the Bank) and Bank of America NW, National Association,
(formerly Seattle-First National Bank) (BANW) of their respective United
States merchant processing businesses to the Company in consideration for 30.2
million shares of Class B Common Stock (the Reorganization). At December 31,
1996, the Bank and BANW were wholly owned subsidiaries of BankAmerica
Corporation (BAC). However, on January 1, 1997, BANW was merged into the Bank.
References in these Notes to Consolidated Financial Statements to BAC shall be
deemed to be references to BankAmerica Corporation and its subsidiaries and
affiliates, including the Bank and BANW, unless the context requires
otherwise.
 
  BAC's transfer of certain assets and liabilities of its United States
merchant processing businesses (net assets) was accounted for as a
reorganization of entities under common control and, accordingly, the transfer
of these net assets was accounted for at historical cost. Included in the
contribution of net assets was SF Merchant Services, Inc. a wholly owned
subsidiary of BANW.
 
  During December 1996, the Company issued 16.1 million shares of Class A
Common Stock in underwritten initial public offerings (the Offerings) which
generated gross proceeds of $249.6 million less the underwriters' discount and
expenses totaling $16.7 million, resulting in net proceeds of $232.9 million.
In late December 1996, $126.3 million of the net proceeds were used to pay
down the outstanding balance on a revolving line of credit with an affiliate.
Such borrowings had been used to finance operations between the Reorganization
and the Offerings and reflected the level of the Company's business during the
1996 year-end holiday season.
 
  The Company has two classes of authorized common stock: Class A Common Stock
and Class B Common Stock. Holders of the Class A Common Stock generally have
identical rights to holders of Class B Common Stock, except that holders of
Class A Common Stock are entitled to one vote per share while holders of the
Class B Common Stock are entitled to ten votes per share on all matters
submitted to a vote of stockholders. Upon completion of the Reorganization,
BAC owned 100 percent of the Class B Common Stock, which subsequent to the
Offerings represents 65.2 percent of the Company's common stock and 94.9
percent of the combined voting power of the Company's outstanding common
stock.
 
  In connection with the Reorganization, the Company entered into various
intercompany agreements with BAC which are described in Note 10 on page 36.
The Company also entered into a definitive agreement with BAC to acquire the
merchant processing businesses presently conducted by the Bank in the
Philippines and Thailand (collectively, the Asian Acquisitions) and to work
cooperatively to allow the Company to acquire BAC's merchant processing
businesses in Taiwan and other countries in Asia subject to the approval in
each such country of the local regulatory authorities.
 
  The Company provides an array of payment processing and related information
products and services to merchants throughout the United States who accept
credit, charge, and debit cards as payment for goods and services. The Company
is one of the largest processors of merchant credit card transactions and the
largest processor of debit card transactions in the United States. The
Company's products and services include the processing of a wide variety of
credit, charge, and debit card transactions and providing merchants with other
related information, services, and product support.
 
  The Company provides its products and services to a merchant customer base
in a wide variety of industries, including general retailers, restaurants, and
supermarkets. The Company's customers are large multi-regional chains, middle-
market merchants, and small merchants. The Company's sales force markets its
products and services to merchants directly and through the BAC branch network
and product distribution system. In addition, the Company uses agent banks and
independent sales organizations (ISOs) that obtain customers on behalf of the
Company.
 
                                      29
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
 
  At December 31, 1996, more than half of the merchant locations served by the
Company were located in the State of California. The Company estimates that
approximately 40 percent of its charge volume processed for the year ended
December 31, 1996 was derived from merchant locations in California.
 
2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 
  Basis of Presentation and Principles of Consolidation. The consolidated
financial statements of the Company are prepared in conformity with generally
accepted accounting principles and include the accounts of BA Merchant
Services, Inc. and its wholly owned subsidiary, SF Merchant Services, Inc.
Significant intercompany balances and transactions have been eliminated.
 
  The accompanying financial statements have been prepared as if the Company
had operated as a separate entity for all periods presented. The financial
statements include the consolidated results of operations, assets and
liabilities of the Company for the period from the date of the Reorganization
through December 31, 1996, and the combined historical results of operations,
assets and liabilities of the U.S. merchant processing businesses of the Bank
and BANW for all periods prior to the Reorganization. For simplicity of
presentation, these financial statements are referred to herein as
Consolidated Financial Statements.
 
  Prior to the Reorganization, changes in BankAmerica's equity interest
represented net income of the Company adjusted for net cash transfers to and
from BankAmerica. Additionally, the financial statements include allocations
of certain assets (primarily property and equipment) and expenses relating to
the merchant processing businesses transferred from BankAmerica. Management
believes these allocations are reasonable. Certain of the pre-Reorganization
expenses in the Consolidated Financial Statements were not necessarily
indicative of the costs that would have been incurred if the Company had
performed these functions as a stand-alone entity. Therefore, prior to the
Reorganization, the Consolidated Financial Statements may not necessarily
reflect the Company's consolidated results of operations, financial position,
changes in equity and cash flows as they would have been had the Company been
a separate, stand-alone entity during the periods presented. Subsequent to the
Reorganization, the Company performed these functions using its own resources
and purchased services (from BankAmerica and other companies) and was
responsible for the costs and expenses associated with the management of a
stand-alone entity.
 
  Certain amounts in prior periods have been reclassified to conform to the
current presentation.
 
  Cash and Cash Equivalents. The Company considers all highly liquid
investments with a maturity of three months or less when purchased to be cash
equivalents. The amounts reflected on the balance sheet at December 31, 1996
and 1995 are held on deposit or invested through BankAmerica.
 
  Drafts in Transit. Drafts in transit represent those transactions for which
merchants have been paid by the Company, but for which payment has not yet
been received from the credit card associations or debit card networks.
Payment from those entities is generally received within one to three days.
 
  Accounts Receivable. Accounts receivable primarily represents fee income
earned but not collected under processing agreements with merchants, agent
banks, and ISOs.
 
  Property and Equipment. Property and equipment are carried at cost, net of
accumulated depreciation. Depreciation is computed on a straight-line basis
over the estimated useful lives of the related assets which range from two to
eight years for furniture and equipment and from three to five years for
point-of-sale terminals.
 
  Identifiable Intangible Assets. Included in other assets are identifiable
intangible assets related to customer base acquisitions and the buyout of a
non-competition agreement which occurred in 1992. These assets are being
amortized on a straight-line basis over a five-year period corresponding to
the original life of the buyout agreement and the estimated period of benefit
related to the customer bases acquired.
 
                                      30
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
 
  Merchants Payable. Merchants payable represents those transactions for which
the Company has been paid, but for which amounts have not yet been remitted to
merchants.
 
  Net Revenue. Net revenue primarily includes fees earned from merchants
related to the processing of transactions (including merchant discount fees),
offset by interchange fees payable to credit card issuers and fees payable to
credit card associations and debit card networks, and is recorded as services
are performed. Net revenue also includes fees earned from the deployment of
point of sale terminals.
 
  Provision for Income Taxes. The liability method of accounting is used for
income taxes. Under the liability method, deferred tax assets and liabilities
are recognized for the expected future tax consequences of existing
differences between financial reporting and tax reporting bases of assets and
liabilities, as well as for operating losses and tax credit carryforwards,
using enacted tax laws and rates. Deferred tax expense represents the net
change in the deferred tax asset or liability balance during the year. This
amount, together with income taxes currently payable or refundable for the
current year, represents the total income tax expense for the year.
 
  Historically, the Company has been included in the consolidated federal, and
in certain consolidated and combined state and local returns filed by BAC. The
Company settled its consolidated and combined tax liabilities by making
payments to BAC.
 
  After the Offerings, the Company will file separate federal and certain
separate state and local tax returns according to the taxable activity of its
operations and will be included in certain consolidated and combined state and
local tax returns filed by BAC. As a result, the Company's federal and
separate state and local income tax provisions and related tax liabilities
will be calculated on a stand-alone basis. In accordance with the Company's
tax allocation agreement with BAC, the consolidated and combined state and
local income tax provision and related tax liabilities and assets for the
Company will be determined as though the Company had filed separate tax
returns. If the Company is unable to fully recognize all of its state and
local deferred tax assets on a separate return basis, the Company will
recognize additional deferred tax assets to the extent they are expected to be
realized in the consolidated and combined state and local returns. Tax
payments related to excess losses or tax credits will be received by the
Company if these deductions and credits are utilized in the consolidated and
combined state and local returns.
 
  Recently Issued Accounting Standards. Effective January 1, 1996, the Company
adopted SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and
for Long-Lived Assets to be Disposed Of." This standard requires that long-
lived assets and certain identifiable intangibles held and used by an entity
be reviewed for impairment whenever events or changes in circumstances
indicate that the carrying amount of an asset may not be recoverable. The
adoption of the standard did not materially impact the Company's combined
results of operations, financial condition, or cash flows since this standard
was essentially the method the Company used in the past to measure and record
asset impairments.
 
  In 1995, the Financial Accounting Standards Board released SFAS No. 123,
"Accounting for Stock-Based Compensation" (SFAS No. 123). This standard
provides an alternative to Accounting Principles Board (APB) Opinion No. 25
and is effective for fiscal years beginning after December 15, 1995. The
Company has elected to account for stock-based compensation plans in
accordance with APB Opinion No. 25, "Accounting for Stock Issued to
Employees," and related Interpretations (APB Opinion 25) and to follow the pro
forma net income, pro forma earnings per share, and stock-based compensation
plan disclosure requirements set forth in SFAS No. 123. Accordingly, SFAS No.
123 did not have a material impact on the Company's consolidated financial
position, results of operations or cash flows.
 
  Concentration of Credit Risk. Financial instruments that potentially subject
the Company to concentrations of credit risk consist primarily of drafts in
transit and accounts receivable.
 
                                      31
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
 
  Use of Estimates in the Preparation of Financial Statements. The preparation
of the consolidated financial statements of the Company requires management to
make estimates and assumptions that affect reported amounts. These estimates
are based on information available as of the date of the financial statements.
Therefore, actual results could differ from those estimates.
 
3. MERCHANT DEPOSITS
 
  Merchant deposits are restricted deposit accounts held at BankAmerica
branches whose balances may be used by the Company to satisfy chargebacks and
other disputes. When a credit card is used to initiate a transaction which is
disputed by the cardholder, it is the responsibility of the card-accepting
processor to see that the merchant resolves the dispute. If the merchant is
unable or unwilling to do so, the processor may have to refund to the
cardholder the purchase price of the disputed transaction. As protection
against such liability, the Company may require certain merchants to maintain
restricted deposit accounts in which the Company has a security interest.
Because these deposits are legal liabilities of the respective BankAmerica
branches, such deposits do not appear on the balance sheet of the Company. At
December 31, 1996, merchant deposits were approximately $6.9 million.
 
4. SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION
 
  During the year ended December 31, 1996, the Company exchanged 30.2 million
shares of Class B Common Stock for BankAmerica's interest in certain assets
and liabilities of its merchant processing operations excluding drafts in
transit of $97.8  million, which had been previously funded by BankAmerica. In
addition, the Company issued 134,000 shares of restricted stock to management
personnel as described in Note 8 on page 33.
 
  During the years ended December 31, 1996, 1995 and 1994, the Company made
net income tax payments to BAC of $15.5 million, $14.8 million, and $13.3
million, respectively.
 
5. PROPERTY AND EQUIPMENT
 
  The following is a summary of property and equipment:
 
<TABLE>
<CAPTION>
                                                                  DECEMBER 31
                                                                ---------------
                                                                 1996    1995
                                                                ------- -------
   (AMOUNTS IN THOUSANDS)
   <S>                                                          <C>     <C>
   Furniture and equipment..................................... $ 4,549 $ 3,180
   Payment processing terminals................................  43,170  34,174
                                                                ------- -------
                                                                 47,719  37,354
   Less: Accumulated depreciation..............................  30,959  22,876
                                                                ------- -------
                                                                $16,760 $14,478
                                                                ======= =======
</TABLE>
 
6. REVOLVING LINE OF CREDIT
 
  On December 2, 1996, the Company entered into a $140 million revolving line
of credit with Bank of America Texas, N.A. (an affiliate). As of March 5,
1997, the Company requested that the amount of the revolving line of credit be
reduced to $75 million. The revolving line of credit, as revised, bears
interest based on Bank of America Texas, N.A.'s reference rate, or LIBOR plus
50 basis points, at the Company's election, and includes a commitment fee of
0.125% on the unused portion of the line of credit. Interest and any
commitment fees are payable quarterly. The revolving line of credit expires on
December 31, 1997 and was unutilized as of December 31, 1996. During the year
ended December 31, 1996, the Company paid interest of $492,000 on the line of
credit and loan fees of $355,000.
 
                                      32
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
 
7. INCOME TAXES
 
  The significant components of the provision for income taxes are as follows:
 
<TABLE>
<CAPTION>
                                                         YEAR ENDED DECEMBER 31
                                                         -------------------------
                                                          1996     1995     1994
                                                         -------  -------  -------
(DOLLAR AMOUNTS IN THOUSANDS)
<S>                                                      <C>      <C>      <C>
Current:
  Federal............................................... $14,400  $11,431  $10,376
  State and local.......................................   4,253    3,410    2,972
                                                         -------  -------  -------
                                                          18,653   14,841   13,348
Deferred:
  Federal...............................................  (1,065)    (240)    (345)
  State and local.......................................    (232)     (28)      13
                                                         -------  -------  -------
                                                          (1,297)    (268)    (332)
                                                         -------  -------  -------
    Total............................................... $17,356  $14,573  $13,016
                                                         =======  =======  =======
Effective tax rate......................................    41.3%    41.4%    41.3%
</TABLE>
 
  The Company's provision for income taxes differs from amounts computed by
applying the federal statutory tax rate of 35% due to state income taxes.
 
  The significant components of the Company's deferred income tax assets and
liabilities are shown below:
 
<TABLE>
<CAPTION>
                                                                  DECEMBER 31
                                                                 --------------
                                                                  1996    1995
                                                                 ------  ------
   (AMOUNTS IN THOUSANDS)
<S>                                                              <C>     <C>
   Deferred income tax assets:
     Accrued expenses........................................... $2,183  $1,217
     State taxes................................................  1,338   1,155
                                                                 ------  ------
   Total deferred income tax assets.............................  3,521   2,372
   Deferred income tax liabilities:
     Identifiable intangible assets.............................   (180)   (711)
                                                                 ------  ------
   Total deferred income tax liabilities........................   (180)   (711)
                                                                 ------  ------
   Net deferred income tax assets............................... $3,341  $1,661
                                                                 ======  ======
</TABLE>
 
  Management believes that the Company will fully realize its total deferred
income tax assets based upon its total deferred income tax liabilities and its
current level of operating income. Accordingly, no valuation allowance was
established for any reporting period presented.
 
8. EMPLOYEE BENEFIT PLANS
 
  The Company participates in defined benefit pension plans, defined
contribution plans, welfare benefit plans, and post-retirement and post-
employment plans sponsored by BAC which cover substantially all salaried
employees of the Company. The Company receives a monthly allocated charge from
BAC for its share of pension costs in an amount equivalent to the employer
expense of the employee benefit plans, health and dental insurance plans,
workers' compensation insurance, and other compensation-related expenses for
its employees participating in the plans. Employee benefits costs incurred by
the Company are calculated by applying a benefit factor percentage, as
determined by BAC, against employee base salaries for the defined benefit
pension plan and defined contribution plans and a per employee charge for
welfare benefits. For the years ended December 31, 1996, 1995, and 1994, the
Company incurred a total expense of $3.9 million, $2.8 million, and $2.6
million, respectively, for its share of retirement and welfare plan expenses.
 
                                      33
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
 
  Defined Benefit Plans. Eligible salaried employees of the Company are
covered under the BankAmerica Pension Plan (the Pension Plan), which is a
defined benefit cash balance plan. Prior to January 1, 1996, certain Company
employees were covered by the Seafirst Corporation Retirement Plan (the
Seafirst Plan), a final average pay defined benefit plan. Effective December
31, 1995, the Seafirst Plan was merged into the Pension Plan; however, the
Seafirst plan benefit formula remained in effect for Seafirst employees
through March 31, 1996.
 
  Benefits are based on the employees' length of service, level of
compensation and, in the case of the Pension Plan, a specified interest rate
(7.25%, 6.50%, and 8.50% for the years ending December 31, 1996, 1995 and
1994, respectively). Effective January 1, 1996, the benefit formula of the
Pension Plan was amended such that eligible participants receive nonmatching
employer contributions, called pay-based credits, of 7 percent of annual
qualified earnings over one-half of the Social Security wage base.
Contributions are made by the Company to BAC based on actuarial computations
of the amount sufficient to fund the current service cost plus amortization of
the unfunded actuarial accrued liability. Contributions are determined in
accordance with Internal Revenue Service funding requirements and are invested
in diversified portfolios, including fixed income and equity investments.
 
  Contributions expense to the Plan was $0.9 million, $0.3 million, and $0.3
million for the years ended December 31, 1996, 1995, and 1994, respectively.
 
  Defined Contribution Plans. The majority of salaried employees of the
Company participate in the BankAmerica 401(k) Investment Plan. This defined
contribution plan provides tax-deferred investment opportunities to salaried
employees who have completed the required length of service. Employees may
contribute to the plan up to certain limits prescribed by the Internal Revenue
Service. A portion of these contributions is matched by the Company.
Contributions are invested at the direction of the participant. Prior to April
1, 1996, certain Company employees participated in the Seafirst Corporation
Employee Matched Savings Plan, also a defined contribution plan with matching
employer contributions. Effective April 1, 1996, the Seafirst plan was merged
into and replaced by the BankAmerica 401(k) Investment Plan. Effective January
1, 1996, the BankAmerica 401(k) Investment Plan was amended to provide
eligible employees with pay-based credits equal to 3 percent or 7 percent of
an eligible employee's annual qualified earnings up to one-half of the Social
Security wage base, depending upon the employee's age or length of service.
 
  Contributions expense to BankAmerica's 401(k) Investment Plan was $0.6
million, $0.6 million, and $0.5 million for the years ended December 31, 1996,
1995 and 1994, respectively.
 
  Post-Retirement Health Care and Life Insurance Benefits. Currently, the
Company provides certain defined health care and life insurance benefits under
plans for certain retired employees sponsored by BAC. Retiree health care
benefits are offered under self-insured arrangements, as well as through
various health maintenance organizations. Retiree life insurance benefits are
provided through an insurance company. BAC allocates the cost of post-
retirement benefits to the Company as part of a per employee charge for
welfare benefits. That charge is periodically reviewed and evaluated. The
retiree's share is the remainder of the cost for the given coverage. BAC's
policy is to fund the cost of medical benefits in amounts determined at the
discretion of management. Employer contributions are invested in diversified
portfolios, including fixed income and equity investments.
 
  Contributions expense to the Plan was $0.4 million for each of the three
years ended December 31, 1996, 1995 and 1994.
 
  Stock Plans. During 1996, the Company adopted two stock-based compensation
plans: the BA Merchant Services, Inc. Long-Term Incentive Plan (the LTIP) and
the BA Merchant Services, Inc. Nonemployee Director Stock Plan (the Director
Plan). Compensation expense related to these stock plans was $2.5 million in
1996, substantially all of which represents a one-time charge for the
conversion of employee options from BAC shares to the Company shares, as
discussed below.
 
                                      34
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
 
  The Company offers shares of its common stock to certain officers and
employees of the Company and its subsidiaries under the LTIP and to directors
of the Company who are not also employees of the Company or BAC (nonemployee
directors) under the Director Plan. Seven million shares of the Company's
Class A Common Stock have been authorized for issuance through the LTIP and
the Director Plan in the aggregate. Both plans are administered by the
Executive Personnel and Compensation Committee of the Board of Directors (the
Compensation Committee). The Compensation Committee may award a number of
forms of stock-based compensation to eligible employees, including incentive
and nonqualified stock options, stock appreciation rights, restricted stock,
performance units, and performance shares, and may award nonqualified stock
options to nonemployee directors.
 
  On December 19, 1996, contingent upon completion of the Offerings, the
Company awarded to its executive officers stock options representing 257,000
shares of Class A Common Stock and 134,000 Class A Common Restricted Stock
with a fair value at the date of grant of $15.50 per share. The transfer of
stock was at no cost to the officers. The shares under option vest ratably
over three years and have a maximum term of ten years after the grant date.
All restricted shares issued by the Company were outstanding at December 31,
1996. One-third of the restricted shares vest three years after the date of
grant. The remaining shares vest ratably thereafter over the next two years.
 
  The Company has adopted a program within the LTIP called Ownership
Counts!(TM) under which substantially all employees of the Company receive
periodic stock option grants for no more than 400 shares of the Company's
Class A Common Stock annually. The shares under option vest ratably over three
years and have a maximum term of five years after the date the options are
granted.
 
  On December 31, 1996, certain employees of the Company who had received BAC
stock options and restricted stock under BAC's management stock plans elected
to exchange their BAC stock options and restricted stock for stock options
representing 329,711 shares of the Company's Class A Common Stock and 2,092
shares of the Company's Class A Common Restricted Stock with a fair value at
the date of exchange of $17.88, as provided by the LTIP agreement. The
employee stock exchange resulted in a one-time charge of $2.4 million to
compensation expense.
 
  Under the Director Plan, each nonemployee director is granted options to
purchase shares of the Company's Class A Common Stock upon election to the
Board of Directors and on the day following each annual meeting of the
Company's stockholders. The shares under option vest on the day before the
annual meeting of the Company's stockholders following the date of grant and
have a ten-year term.
 
  At December 31, 1996, shares available for grant under the LTIP and Director
Plan as either stock options or restricted stock were 6,205,143. Shares
subject to options that are canceled become available for future grants.
 
  The following is a summary of the Company's stock option activity, and
related information for the period ended December 31, 1996:
 
<TABLE>
<CAPTION>
                                                                  WEIGHTED-AVG.
                                                         SHARES   EXERCISE PRICE
                                                         -------  --------------
   <S>                                                   <C>      <C>
   Balance, beginning of year...........................     --          --
   Granted.............................................. 658,865      $13.06
   Exercised............................................     --          --
   Forfeited............................................    (100)      15.50
   Expired..............................................     --          --
                                                         -------      ------
   Balance, end of year................................. 658,765      $13.06
                                                         =======      ======
   Exercisable at end of year........................... 132,570      $ 8.38
                                                         =======      ======
</TABLE>
 
 
                                      35
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
  At December 31, 1996, 329,711 options were outstanding with exercise prices
ranging from $7.97 to $14.89 having a weighted-average remaining contractual
life of 8.2 years, and 329,054 options were outstanding with exercise prices
ranging from $15.50 to $17.88 having a weighted-average remaining contractual
life of 9.0 years. Stock options exercisable at December 31, 1996 consisted of
132,570 options with a weighted average exercise price of $8.38, which were
granted in the employee stock exchange transaction previously discussed.
 
  The table below reflects the Company's net income and pro forma earnings per
share for the period ended December 31, 1996, as if compensation cost for the
Company's stock plans had been determined based on the fair value at the grant
dates for awards under those plans and expensed. Since pro forma compensation
cost relates to all periods over which the awards vest, the initial impact on
pro forma net income may not be representative of compensation cost in
subsequent years, when the effect of the amortization of multiple awards would
be reflected.
 
<TABLE>
      <S>                                                               <C>
      Net income (in thousands)........................................ $24,614
      Pro forma earnings per share.....................................    0.53
</TABLE>
 
  Fair values of the options were estimated at the date of grant using a
variation of the Black-Scholes option pricing model, which includes the
following assumptions used for the stock options awarded during 1996: weighted
average risk-free interest rate of 6.13%, expected volatility of 23.0%,
weighted average expected option life of the LTIP of 4.1 years and for the
Director Plan of 10.0 years, and expected dividend yield of zero.
 
  The weighted-average grant date fair value of the options granted during
1996 was $4.67 per option. The exercise price of each option equals the market
price of the Company's Class A Common Stock on the date of grant. Expiration
dates for options outstanding at December 31, 1996 ranged from December 18,
2001 to December 31, 2006.
 
9. COMMITMENTS
 
  The Company has contractual agreements with third parties to receive
merchant data processing services and data processing and card transactions
services. Included in these contracts is an agreement with a third party who
provides the primary processing service to the Company and with whom the
Company has a long-term contract which expires in 2001. Future commitments
under this contract are unknown as payment amounts vary with volumes
processed.
 
10. RELATED PARTIES
 
  The Company and BAC engage in various intercompany transactions and
arrangements including the provision by BAC of various services to the
Company. Such services are currently provided pursuant to various intercompany
agreements which, among other things, grant to the Company a license to use
the Bank of America name and certain trademarks and services marks in
connection with the Company's business.
 
  Additional services provided under the intercompany agreements include
product distribution services, direct access processing services, direct
access marketing services, system support services, association and network
sponsorship and representation in the credit card associations,
telecommunications services, tax and treasury services, regulatory and
compliance, legal, accounting and audit services and other miscellaneous
support and administrative services. Fees paid for these services were
approximately $8.3 million, $7.7 million, and $7.5 million, for the years
ended December 31, 1996, 1995, and 1994, respectively.
 
  As part of the intercompany agreements, the Company paid BAC total rental
expense of $1.9 million, $1.9 million, and $2.3 million, for the years ended
December 31, 1996, 1995, and 1994, respectively. The Company leases its
facilities from BAC under a five-year lease agreement which can be cancelled
with six months notice. In addition, the Company paid BAC $15.5 million,
$14.8 million and $13.3 million for the years ended December 31, 1996, 1995,
and 1994 under the tax allocation agreements.
 
                                      36
<PAGE>
 
                          BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
 
  The Company believes that the cost of services provided under the
intercompany arrangements are not materially different from the costs that
would have been incurred if the Company was unaffiliated with BAC.
 
  In connection with the Offerings, BAC and the Company also entered into a
Non-Competition and Corporate Opportunities Allocation Agreement pursuant to
which BAC will not compete with the Company for a period of five years with
respect to payment processing for merchants to the extent that such payments
arise in the use of credit, charge or debit cards for the purchase of goods
and services and are authorized through an electronic medium originating at
the point of sale in the United States and, following any transfer of the
Bank's merchant processing business in an Asian country, in such Asian
country. Any or all of the intercompany agreements may be terminated by BAC,
if at any time it beneficially owns shares representing less than a majority
of the voting power of the Company's outstanding common stock.
 
11. EARNINGS PER SHARE
 
  Historical earnings per share have not been presented since the Company had
no outstanding stock as of December 1995 or 1994 and such information would
not be meaningful. Pro forma earnings per share for the three years ended
December 31, 1996 were computed by dividing net income by the weighted-average
number of common shares outstanding and the additional dilutive effect of the
stock rights and options outstanding assuming the Reorganization had occurred
as of January 1, 1994 and the stock issued in the Reorganization and Offerings
had been outstanding for the three years ended December 31, 1996:
 
<TABLE>
<CAPTION>
                                                       YEAR ENDED DECEMBER 31,
                                                       -----------------------
                                                        1996    1995    1994
                                                       ------- ------- -------
   (AMOUNTS IN THOUSANDS EXCEPT PER SHARE DATA)
   <S>                                                 <C>     <C>     <C>
   Net income......................................... $24,669 $20,656 $18,533
   Average number of shares outstanding...............  46,305  46,300  46,300
   Pro forma earnings per share (unaudited)........... $  0.53 $  0.45 $  0.40
   Pro forma earnings per share, as adjusted
    (unaudited)(a)....................................    0.66    0.55    0.48
</TABLE>
- --------
(a) Pro forma earnings per share, as adjusted (unaudited), assumes that
    proceeds from the Offerings in the fourth quarter of 1996 were available
    from January 1, 1994 and were invested in short-term investments, and
    excludes the one-time expense to the employee stock exchange ($2.4
    million) and interest expense ($492,000) from 1996 results.
 
12. PREFERRED STOCK
 
  The Company is authorized to issue, in one or more series, ten million
shares of preferred stock and to fix the dividend rights, conversion rights,
terms and rights of redemption, liquidation preferences and sinking fund
terms. At December 31, 1996, no preferred stock was outstanding.
 
13. SUPPLEMENTAL PRO FORMA STATEMENT OF OPERATIONS (UNAUDITED)
 
  A supplemental unaudited pro forma condensed consolidated statement of
operations for each of the three years in the period ended December 31, 1996,
has not been presented since the effects of the Reorganization and the
Offerings will not have a material impact on the Company's operating results.
 
 
                                      37
<PAGE>
 
                           BA MERCHANT SERVICES, INC.
 
            NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(CONTINUED)
 
 
14. QUARTERLY FINANCIAL SUMMARY (UNAUDITED)
 
<TABLE>
<CAPTION>
                                     QUARTER ENDED 1996
                              ---------------------------------
                              DEC. 31 SEPT. 30 JUNE 30 MARCH 31
                              ------- -------- ------- --------
(AMOUNTS IN THOUSANDS)
<S>                           <C>     <C>      <C>     <C>
Net revenue.................  $33,926 $32,617  $31,430 $28,242
Operating expense...........   23,116  21,798   20,350  18,496
                              ------- -------  ------- -------
Operating income............   10,810  10,819   11,080   9,746
Net interest expense........      430     --       --      --
Provision for income
 taxes......................    4,286   4,468    4,577   4,025
                              ------- -------  ------- -------
Net income..................  $ 6,094 $ 6,351  $ 6,503 $ 5,721
                              ======= =======  ======= =======

<CAPTION>
                                     QUARTER ENDED 1995
                              ---------------------------------
                              DEC. 31 SEPT. 30 JUNE 30 MARCH 31
                              ------- -------- ------- --------
<S>.........................  <C>     <C>      <C>     <C>
Net revenue.................  $29,294 $28,556  $26,668 $25,410
Operating expense...........   20,031  19,624   18,291  16,753
                              ------- -------  ------- -------
Operating income............    9,263   8,932    8,377   8,657
Net interest expense........      --      --       --      --
Provision for income taxes..    3,833   3,694    3,471   3,575
                              ------- -------  ------- -------
Net income..................  $ 5,430 $ 5,238  $ 4,906 $ 5,082
                              ======= =======  ======= =======
</TABLE>
 
                                       38
<PAGE>
 
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
        FINANCIAL DISCLOSURE.
 
  None.
 
                                   PART III
 
ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT
 
  Information concerning directors and executive officers of the Company is
incorporated by reference from the text under the captions, "Proposal 1:
Election of Directors," "Executive Officers of the Company," and "Section
16(a) Beneficial Ownership Reporting Compliance" in the Proxy Statement for
the Company's May 28, 1997 Annual Meeting of Stockholders.
 
ITEM 11. EXECUTIVE COMPENSATION
 
  Information concerning executive compensation is incorporated by reference
from the text under the caption, "Executive Compensation" in the Proxy
Statement for the May 28, 1997 Annual Meeting of Stockholders.
 
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERSHIP AND MANAGEMENT
 
  Information concerning security ownership of certain beneficial owners and
management is incorporated by reference from the text under the caption,
"Ownership of Company Common Stock " in the Proxy Statement for the Company's
May 28, 1997 Annual Meeting of Stockholders.
 
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
 
  Information concerning certain relationships and related transactions is
incorporated by reference from the text under the captions, "Certain
Transactions and Other Matters" and "Relationship with BankAmerica
Corporation" in the Proxy Statement for the Company's May 28, 1997 Annual
Meeting of Stockholders.
 
                                    PART IV
 
ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K
 
  (a) Exhibits. The following Exhibits are filed herewith and made a part
hereof:
 
<TABLE>
<CAPTION>
 EXHIBIT
 NUMBER                           DESCRIPTION OF DOCUMENT
 -------                          -----------------------
 <C>        <S>
   *3.1(i)  Amended and Restated Certificate of Incorporation of the
             Registrant.
   *3.1(ii) Bylaws of the Registrant.
   *4.1     Specimen Certificate for the Class A Common Stock, par value $.01
             per share, of Registrant.
    4.2     Registration Rights Agreement dated as of December 3, 1996 among
             the Registrant, Bank of America NT&SA and Bank of America NW,
             National Association.
   10.1     Lease Agreement dated as of December 3, 1996 among the Registrant,
             Bank of America NT&SA and Bank of America NW, National
             Association.
   10.2     Sponsorship and Processing Agreement dated as of December 3, 1996
             between the Registrant and Bank of America NT&SA.
  *10.3     Trademark License Agreement dated as of December 3, 1996 between
             the Registrant and BankAmerica Corporation.
  *10.4     Administrative and Support Services Agreement dated December 3,
             1996 among the Registrant, Bank of America NT&SA and Bank of
             America NW, National Association.
</TABLE>
 
                                      39
<PAGE>
 
<TABLE>
<CAPTION>
  EXHIBIT
  NUMBER                          DESCRIPTION OF DOCUMENT
  -------                         -----------------------
 <C>        <S>
  10.5(i)   Marketing Agreement dated as of December 3, 1996 among the
             Registrant, Bank of America NT&SA and Bank of America NW, National
             Association.
  10.5(ii)  Marketing Agreement dated as of December 3, 1996 among the Bank of
             America NA, Bank of America NW, National Association and the
             Registrant.
  10.6      Tax Allocation Agreement dated as of December 3, 1996 between the
             Registrant and BankAmerica Corporation.
 *10.7      Merchant Card Services Agreement dated June 29, 1994 between the
             Registrant and Total System Services, Inc.
 *10.8      Asset Transfer Agreement dated as of December 3, 1996 among the
             Registrant, Bank of America NT&SA and Bank of America NW, National
             Association.
 *10.9      BA Merchant Services, Inc. Nonemployee Director Stock Plan. (a)
 *10.10     BA Merchant Services, Inc. Short-Term Incentive Plan. (a)
 *10.11     BA Merchant Services, Inc. Long-Term Incentive Plan. (a)
  10.12     Asian Acquisition Agreement dated as of December 3, 1996 between
             the Registrant and Bank of America NT&SA relating to Asian
             businesses.
 *10.13     Non-Competition and Corporate Opportunities Allocation Agreement
             dated as of December 3, 1996 between the Registrant and
             BankAmerica Corporation.
 *10.14     Stockholders Agreement dated as of December 3, 1996 among the
             Registrant, Bank of America NT&SA and Bank of America NW, National
             Association.
 *10.15(i)  Processing Services Agreement dated December 3, 1996 between the
             Registrant and Bank of America Texas, N.A.
 *10.15(ii) Processing Services Agreement dated December 3, 1996 between the
             Registrant and Bank of America, F.S.B.
  10.16     Revolving Credit Agreement dated March 5, 1997 between the
             Registrant and Bank of America Texas, N.A.
  21.1      Subsidiaries of the Registrant.
  23.1      Consent of Ernst & Young LLP.
  24.1      Powers of Attorney.
  27.1      Financial Data Schedule.
</TABLE>
- --------
* Incorporated by reference to the Registrant's Registration Statement on Form
  S-1 (Reg. No. 333-13985).
 
  (a) Management contract or compensatory plan, contract, or arrangement.
 
  (b) Financial Statement Schedules.
 
  All schedules have been omitted because they are not applicable, not
required, or the required information is included in the financial statements
and notes thereto.
 
  (c) Reports on Form 8-K.
 
  None.
 
                                      40
<PAGE>
 
                                  SIGNATURES
 
  PURSUANT TO THE REQUIREMENTS OF SECTION 13 OR 15(D) OF THE SECURITIES
EXCHANGE ACT OF 1934, THE REGISTRANT HAS DULY CAUSED THIS REPORT TO BE SIGNED
ON ITS BEHALF BY THE UNDERSIGNED, THEREUNTO DULY AUTHORIZED.
 
March 28, 1997                            BA Merchant Services, Inc.
 
                                                  /S/ JAMES H. WILLIAMS
                                          By __________________________________
                                                    (JAMES H. WILLIAMS,
                                                 EXECUTIVE VICE PRESIDENT,
                                                 CHIEF FINANCIAL OFFICER,
                                               CHIEF ACCOUNTING OFFICER, AND
                                                        TREASURER)
 
  PURSUANT TO THE REQUIREMENTS OF THE SECURITIES EXCHANGE ACT OF 1934, THIS
REPORT HAS BEEN SIGNED BELOW BY THE FOLLOWING PERSONS ON BEHALF OF THE
REGISTRANT AND IN THE CAPACITIES AND ON THE DATES INDICATED.
 
              SIGNATURE                                   TITLE
 
Principal Executive Officer and Director:
 
   /S/    SHARIF M. BAYYARI               President and Chief Executive
_____________________________________      Officer
         (SHARIF M. BAYYARI)
 
Principal Financial or Accounting Officer:
 
   /S/    JAMES H. WILLIAMS               Executive Vice President, Chief
_____________________________________      Financial Officer, Chief Accounting
         (JAMES H. WILLIAMS)               Officer, and Treasurer
 
Directors:
 
   /S/    SHARIF M. BAYYARI               Director
_____________________________________
         (SHARIF M. BAYYARI)
 
         THOMAS E. PETERSON*              Chairman of the Board of Directors
_____________________________________
        (THOMAS E. PETERSON)
 
         BARBARA J. DESOER*               Director
_____________________________________
         (BARBARA J. DESOER)
 
          DONALD R. DIXON*                Director
_____________________________________
          (DONALD R. DIXON)
 
           JAMES G. JONES*                Director
_____________________________________
          (JAMES G. JONES)
 
         WILLIAM E. FISHER*               Director
_____________________________________
         (WILLIAM E. FISHER)
 
A majority of the members of the Board of Directors.
 
      /S/   CHERYL SOROKIN
*By _________________________________
 (CHERYL SOROKIN, ATTORNEY-IN-FACT)
 
Dated: March 28, 1997
 
                                      41
<PAGE>
 
 
 
 
                         [RECYCLED LOGO APPEARS HERE]
 
                           Printed on Recycled Paper
<PAGE>
 
                                 EXHIBIT INDEX
 
<TABLE>
<CAPTION>
                                                                   SEQUENTIALLY
  EXHIBIT                                                            NUMBERED
  NUMBER                   DESCRIPTION OF DOCUMENT                     PAGE
  -------                  -----------------------                 ------------
 <C>        <S>                                                    <C>
            Amended and Restated Certificate of Incorporation of
  *3.1(i)    the Registrant.
  *3.1(ii)  Bylaws of the Registrant.
            Specimen Certificate for the Class A Common Stock,
  *4.1       par value $.01 per share, of Registrant.
   4.2      Registration Rights Agreement dated as of December
             3, 1996 among the Registrant, Bank of America NT&SA
             and Bank of America NW, National Association.
  10.1      Lease Agreement dated as of December 3, 1996 among
             the Registrant, Bank of America NT&SA and Bank of
             America NW, National Association.
  10.2      Sponsorship and Processing Agreement dated as of
             December 3, 1996 between the Registrant and Bank of
             America NT&SA.
 *10.3      Trademark License Agreement dated as of December 3,
             1996 between the Registrant and BankAmerica
             Corporation.
 *10.4      Administrative and Support Services Agreement dated
             December 3, 1996 among the Registrant, Bank of
             America NT&SA and Bank of America NW, National
             Association.
  10.5(i)   Marketing Agreement dated as of December 3, 1996
             among the Registrant, Bank of America NT&SA and
             Bank of America NW, National Association.
  10.5(ii)  Marketing Agreement dated as of December 3, 1996
             among the Bank of America NA, Bank of America NW,
             National Association and the Registrant.
  10.6      Tax Allocation Agreement dated as of December 3,
             1996 between the Registrant and BankAmerica
             Corporation.
 *10.7      Merchant Card Services Agreement dated June 29, 1994
             between the Registrant and Total System Services,
             Inc.
 *10.8      Asset Transfer Agreement dated as of December 3,
             1996 among the Registrant, Bank of America NT&SA
             and Bank of America NW, National Association.
 *10.9      BA Merchant Services, Inc. Nonemployee Director
             Stock Plan.
 *10.10     BA Merchant Services, Inc. Short-Term Incentive
             Plan.
 *10.11     BA Merchant Services, Inc. Long-Term Incentive Plan.
  10.12     Asian Acquisition Agreement dated as of December 3,
             1996 between the Registrant and Bank of America
             NT&SA relating to Asian businesses.
 *10.13     Non-Competition and Corporate Opportunities
             Allocation Agreement dated as of December 3, 1996
             between the Registrant and BankAmerica Corporation.
 *10.14     Stockholders Agreement dated as of December 3, 1996
             among the Registrant, Bank of America NT&SA and
             Bank of America NW, National Association.
 *10.15(i)  Processing Services Agreement dated December 3, 1996
             between the Registrant and Bank of America Texas,
             N.A.
 *10.15(ii) Processing Services Agreement dated December 3, 1996
             between the Registrant and Bank of America, F.S.B.
  10.16     Revolving Credit Agreement dated March 5, 1997
             between the Registrant and Bank of America Texas,
             N.A.
  21.1      Subsidiaries of the Registrant.
  23.1      Consent of Ernst & Young LLP.
  24.1      Powers of Attorney.
  27.1      Financial Data Schedule
</TABLE>
- --------
* Incorporated by reference to the Registrant's Registration Statement on Form
  S-1 (Reg. No. 333-13985).

<PAGE>
 
                                                                     EXHIBIT 4.2

                         REGISTRATION RIGHTS AGREEMENT


     THIS REGISTRATION RIGHTS AGREEMENT (this "Agreement") is made and entered
into as of this 3rd day of December, 1996 by and among BANK OF AMERICA NT & SA,
                                                       ----------------------- 
a national banking association (the "Bank"), and BANK OF AMERICA NW, NATIONAL
                                                 ----------------------------
ASSOCIATION, a national banking association ("BANW" and, collectively with the
- -----------                                                                   
Bank, the "Holders") and BA MERCHANT SERVICES, INC., a Delaware corporation
                         --------------------------                        
("BAMSI").


                                    RECITALS

     A.   The Holders.  The Bank and BANW are each an existing national banking
          -----------                                                          
association duly organized and in good standing under the laws of the United
States with their respective principal executive offices located in San
Francisco, California and Seattle, Washington.

     B.   BAMSI.  BAMSI is an existing corporation, formed under the laws of the
          -----                                                                 
State of Delaware, with its principal executive offices located in San
Francisco, California.  All of the outstanding Common Stock of BAMSI is
currently owned by the Bank and BANW.

     C.   Corporate Approvals.  Each of the parties to this Agreement has
          -------------------                                            
obtained all necessary corporate approvals for the execution and delivery of
this Agreement.

     D.   Arm's Length Relationship.  The parties to this Agreement intend to
          -------------------------                                          
conduct their relationships hereunder on an arm's length basis.

     E.   BAC/BAMSI Transactions; The Offering.  The Bank and BANW, each a
          ------------------------------------                            
subsidiary of BankAmerica Corporation ("BAC"), currently own 100% of the
outstanding common stock of BAMSI.  The Bank and BANW have entered into certain
agreements with BAMSI (1) transferring the Bank's United States domestic
merchant processing business and the BANW merchant processing business to BAMSI
effective as of December 3, 1996 and (2) covering the contemplated transfer of
the Philippine and Thailand merchant processing businesses of the Bank to BAMSI
upon the receipt of certain governmental approvals (collectively, the "Asset
Transfers").  BAMSI is contemplating the issuance of shares of BAMSI's Class A
common stock, $.01 par value per share (the "Class A Common Stock"), in an
initial public offering pursuant to a Registration Statement on Form S-1
(Registration No. 333-13985) (the "Offering") and following the Offering, the
Bank and BANW will each be the beneficial and record owner of 25,670,000 shares
and 4,530,000 shares, respectively, of BAMSI's Class B common stock, $.01 par
value per share (the "Class B Common Stock"), convertible into 25,670,000 shares
and 4,530,000 shares, respectively, of the Class A Common Stock.

                                      -1-
<PAGE>
 
     F.   Registration Rights.  In consideration of the Asset Transfers and in
          -------------------                                                 
conjunction with the Offering, the Holders and BAMSI desire to enter into this
Agreement to provide the Holders with certain registration rights as provided
herein.

     NOW, THEREFORE, in consideration of the premises and the mutual covenants
herein contained, and for other good and valuable consideration had and
received, the receipt and sufficiency of which is hereby acknowledged, the
parties hereto agree as follows:

     1.   Definitions.  As used herein, the following terms shall have the
          -----------                                                     
following respective meanings:

          "Affiliate" shall mean any Person that directly or indirectly
     controls, is controlled by, or is under common control with such Person.  A
     Person shall be deemed to control another Person if such Person owns 50% or
     more of any equity interest in the "controlled" Person or possesses,
     directly or indirectly, the power to direct or cause the direction of the
     management or policies of the controlled Person, whether through ownership
     of stock or partnership interests, by contract, agreement or understanding
     (whether oral or written), or otherwise.

          "Class A Common Stock" shall have the meaning set forth in Recital E
     of this Agreement.

          "Class B Common Stock" shall have the meaning set forth in Recital E
     of this Agreement.

          "Designated Transferee" shall have the meaning set forth in Section
     10 hereof.

          "Exchange Act" shall mean the Securities Exchange Act of 1934, as
     amended.

          "Holders" shall mean the Bank and BANW, any Affiliate of the Bank or
     BANW (other than BAMSI) and any Designated Transferees who are holders of
     record of any Registrable Shares, and any combination of one or more such
     Holders.

          "NASD" shall mean the National Association of Securities Dealers, Inc.

          "Other Holders" shall mean Persons who are holders of record of equity
     securities of BAMSI who subsequent to the date hereof acquire more than 5%
     of the outstanding shares of Class A Common Stock pursuant to a transaction
     with BAMSI and to whom BAMSI grants registration rights pursuant to a
     written agreement in connection with such transaction.

                                      -2-
<PAGE>
 
          "Person" shall mean any individual, corporation, association,
     partnership, group (as defined in Section 13(d)(3) of the Exchange Act),
     limited liability company, joint venture, business trust or unincorporated
     organization, or a government or any agency or political subdivision
     thereof.

          "Registrable Shares" shall mean (i) the 30,200,000 shares of Class A
     Common Stock which would result upon the conversion of the 30,200,000
     shares of Class B Common Stock owned by the Holders on the date of this
     Agreement, and (ii) any shares of Class A Common Stock acquired by a Holder
     directly or upon exercise of conversion of any equity securities of BAMSI
     issued or distributed after the date of this Agreement to a Holder in
     respect of Registrable Shares by way of any stock dividend, stock split or
     other distribution or any recapitalization or reclassification.  As to any
     particular Registrable Share, such Registrable Share shall cease to be a
     Registrable Share when (w) it shall have been sold, transferred or
     otherwise disposed of or exchanged pursuant to a registration statement
     under the Securities Act; (x) it shall have been distributed to the public
     pursuant to Rule 144 (or any successor provision) under the Securities Act;
     (y) it shall have been sold or transferred to a Person other than a
     Designated Transferee in a private transaction effected other than pursuant
     to a registration statement; or (z) it shall have been sold, transferred or
     otherwise disposed of in violation of this Agreement.

          "Registration Expenses" shall have the meaning set forth in Section 
     7(a) hereof.

          "SEC" shall mean the Securities and Exchange Commission or any
     successor agency thereto.

          "Securities Act" shall mean the Securities Act of 1933, as amended.

     2.   Incidental Registrations
          ------------------------

     (a)  Right to Include Registrable Shares.  Each time BAMSI shall determine
          -----------------------------------                                  
to file a registration statement under the Securities Act in connection with a
proposed offer and sale for cash of any equity securities (other than an
offering of debt securities which are convertible into equity securities or an
offering of equity securities in an amount not in excess of 5% of the number of
shares of Class A Common Stock outstanding at such time) either by it or by any
holders of its outstanding equity securities, BAMSI will give prompt written
notice of its determination to each Holder and of such Holder's rights under
this Section 2, at least 30 days prior to the anticipated filing date of such
registration statement.  Upon the written request of each Holder made within 21
days after the receipt of any such notice from BAMSI, (which request shall
specify the Registrable Shares intended to be disposed of by such Holder), BAMSI
will use its best efforts to effect the registration under the Securities Act of
all Registrable Shares which BAMSI has been so requested to register by the
Holders thereof, to the extent required to permit the disposition of the
Registrable

                                      -3-
<PAGE>
 
Shares so to be registered; provided, however, that (i) if, at any time after
                            --------  -------                                
giving written notice of its intention to register any securities and prior to
the effective date of the registration statement filed in connection with such
registration, BAMSI shall determine for any reason not to proceed with the
proposed registration of the securities to be sold by it, BAMSI may, at its
election, give written notice of such determination to each Holder of
Registrable Shares and thereupon shall be relieved of its obligation to register
any Registrable Shares in connection with such registration (but not from its
obligation to pay the Registration Expenses in connection therewith), and (ii)
if such registration involves an underwritten offering, all Holders of
Registrable Shares requesting to be included in BAMSI's registration must sell
their Registrable Shares to the underwriters on the same terms and conditions as
apply to BAMSI, with such differences, including any with respect to
indemnification and liability insurance, as may be customary or appropriate in
combined primary and secondary offerings.  If a registration requested pursuant
to this Section 2 involves an underwritten public offering, any Holder of
Registrable Shares requesting to be included in such registration may elect, in
writing prior to the effective date of the registration statement filed in
connection with such registration, not to register such securities in connection
with such registration.  No registration effected under this Section 2 shall
relieve BAMSI of its obligations to effect registrations upon request under
Section 4 hereof.

     (b) Priority in Incidental Registration.  If a registration pursuant to
         -----------------------------------                                
this Section 2 involves an underwritten offering and the managing
underwriter(s) in good faith advise(s) BAMSI in writing that, in its opinion,
the number of securities which BAMSI, the Holders and any other Persons intend
to include in such registration exceeds the largest number of securities which
can be sold in such offering without having an adverse effect on such offering
(including the price at which such securities can be sold), then BAMSI will
include in such registration (i) first, if the registration pursuant to this
Section 2 was initiated by Other Holders exercising demand registration rights,
100% of the securities such Other Holders propose to sell (except to the extent
the terms of such Other Holders' registration rights provide otherwise); (ii)
second, 100% of the securities BAMSI proposes to sell for its own account; (iii)
third, to the extent that the number of securities which such Other Holders
exercising demand registration rights and BAMSI propose to sell is less than the
number of securities which BAMSI has been advised can be sold in such offering
without having the adverse effect referred to above, such number of Registrable
Shares which the Holders have requested to be included in such registration
pursuant to Section 2(a) hereof and which, in the opinion of such managing
underwriter(s), can be sold without having the adverse effect referred to above;
and (iv) fourth, to the extent that the number of securities which are to be
included in such registration pursuant to clauses (i), (ii) and (iii) is, in the
aggregate, less than the number of securities which BAMSI has been advised can
be sold in such offering without having the adverse effect referred to above,
such number of other securities requested to be included in the offering for the
account of any Other Holders which, in the opinion of such managing
underwriter(s), can be sold without having the adverse effect referred to above.

                                      -4-
<PAGE>
 
     3.   Holdback Agreements.
          ------------------- 

     (a)  If any registration of Registrable Shares shall be in connection with
an underwritten public offering, the Holders shall not effect any public sale or
distribution (except in connection with such public offering), of any equity
securities of BAMSI, or of any security convertible into or exchangeable or
exercisable for any equity security of BAMSI (in each case, other than as part
of such underwritten public offering), during the 90-day period (or such lesser
period as the managing underwriter(s) beginning on the effective date of such
registration, if, and to the extent, the managing underwriter(s) of any such
offering determine(s) such action is necessary or desirable to effect such
offering; provided, however, that each Holder has received the written notice
          --------  -------                                                  
required by Section 2(a) hereof; provided, however, that each Holder shall not
                                 --------  -------                            
be obligated to comply with such restrictions arising as a result of an
underwritten public offering subject to Section 2 hereof more than once in any
12-month period.

     (b) If any registration of Registrable Shares shall be in connection with
any underwritten public offering, BAMSI shall not effect any public sale or
distribution (except in connection with such public offering) of any of its
equity securities or of any security convertible into or exchangeable or
exercisable for any of its equity securities (in each case other than as part of
such underwritten public offering) during the 180-day period (or such lesser
period as the managing underwriter(s) may permit) beginning on the effective
date of such registration, and BAMSI shall use its best efforts to cause each
member of the management of BAMSI who holds any equity security and each other
holder of 5% or more of the outstanding shares of any equity security, or of any
security convertible into or exchangeable or exercisable for any equity
security, of BAMSI purchased from BAMSI (at any time other than in a public
offering) to so agree.

     4.   Registration on Request.
          ----------------------- 

     (a)  Request by Holders.  Upon the written request of the Holders of at
          ------------------                                                
least 10% of the Registrable Shares (calculated on the based on the number in
clause (i) of its definition) that BAMSI effect the registration under the
Securities Act of all or part of such Holders' Registrable Shares, and
specifying the amount (which shall not be less than 10% of the Registrable
Shares (calculated on the based on the number in clause (i) of its definition)
in the aggregate) and the intended method of disposition thereof, BAMSI will
promptly give notice of such requested registration to all other Holders of
Registrable Shares and, as expeditiously as possible, use its best efforts to
effect the registration under the Securities Act of: (i) the Registrable Shares
which BAMSI has been so requested to register by Holders of at least 10% of the
Registrable Shares; and (ii) all other Registrable Shares which BAMSI has been
requested to register by any other Holder thereof by written request received by
BAMSI within 21 days after the giving of such written notice by BAMSI (which
request shall specify the intended method of disposition of such Registrable
Shares); provided, however, that BAMSI shall not be required to effect more than
         --------  -------                                                      
two registrations pursuant to this Section 4; provided, further, that BAMSI
                                               --------  -------            
shall not be obligated to file a registration statement relating to a
registration request under this Section 4 (x) if the registration request is
delivered after delivery of a notice by BAMSI of an intended

                                      -5-
<PAGE>
 
registration and prior to the effective date of the registration statement
referred to in such notice, or (y) within a period of 90 days after the
effective date of any other registration statement of BAMSI requested by a
Holder pursuant to this Section 4 or pursuant to which the Holders included
Registrable Shares.  The Holders initially requesting a registration pursuant to
this Section 4 may, at any time prior to the effective date of the registration
statement relating to such registration, revoke such request by providing a
written notice to BAMSI revoking such request; provided, however, that, in the
                                               --------  -------              
event the Holders shall have made a written request for a demand registration
(I) which is subsequently withdrawn by the Holders after BAMSI has filed a
registration statement with the SEC in connection therewith but prior to such
demand registration being declared effective by the SEC or (II) which is not
declared effective solely as a result of the failure of Holders to take all
actions reasonably required in order to have the registration and the related
registration statement declared effective by the SEC, then, in any such event,
such demand registration shall be counted as a demand registration for purposes
of this Section 4(a).  Promptly after the expiration of the 21-day period
referred to in clause (ii) above, BAMSI will notify all the Holders to be
included in the registration of the other Holders and the number of shares of
Registrable Shares requested to be included therein.

     (b) Registration Statement Form.  If any registration requested pursuant to
         ---------------------------                                            
this Section 4 which is proposed by BAMSI to be effected by the filing of a
registration statement on Form S-3 (or any successor or similar short-form
registration statement) shall be in connection with an underwritten public
offering, and if the managing underwriter(s) shall advise BAMSI in writing that,
in its opinion, the use of another form of registration statement is of material
importance to the success of such proposed offering, then such registration
shall be effected on such other form.

     (c) Effective Registration Statement.  A registration requested pursuant to
         --------------------------------                                       
this Section 4 will not be deemed to have been effected unless it has become
effective under the Securities Act and has remained effective for 270 days or
such shorter period as all the Registrable Shares included in such registration
have actually been sold thereunder.  In addition, if within 180 days after it
has become effective, the offering of Registrable Shares pursuant to such
registration is interfered with by any stop order, injunction or other order or
requirement of the SEC or other governmental agency or court, such registration
will be deemed not to have been effected for purposes of this Section 4.

     (d) Priority in Requested Registrations.  If a requested registration
         -----------------------------------                              
pursuant to this Section 4 involves an underwritten offering and the managing
underwriter(s) in good faith advise(s) BAMSI in writing that, in its opinion,
the number of securities requested to be included in such registration
(including securities of BAMSI which are not Registrable Shares) exceeds the
largest number of securities which can be sold in such offering without having
an adverse effect on such offering (including the price at which such securities
can be sold), then BAMSI will include in such registration (i) first, 100% of
the Registrable Shares requested to be registered pursuant to Section 4(a)
hereof (provided that if the number of Registrable Shares requested to be
registered pursuant to Section 4(a) hereof exceeds the number which BAMSI has
been advised can be sold in such offering without having the adverse effect
referred to above, the number of such Registrable Shares to be

                                      -6-
<PAGE>
 
included in such registration by the Holders shall be allocated pro rata among
such Holders on the basis of the relative number of Registrable Shares each such
Holder has requested to be included in such registration); (ii) second, to the
extent that the number of Registrable Shares requested to be registered pursuant
to Section 4(a) hereof is less than the number of securities which BAMSI has
been advised can be sold in such offering without having the adverse effect
referred to above, such number of shares of equity securities BAMSI requests to
be included in such registration, and (iii) third, to the extent that the number
of Registrable Shares requested to be included in such registration pursuant to
Section 4(a) hereof and the securities which BAMSI proposes to sell for its own
account are, in the aggregate, less than the number of equity securities which
BAMSI has been advised can be sold in such offering without having the adverse
effect referred to above, such number of other securities proposed to be sold by
any Other Holder which, in the opinion of such managing underwriter(s), can be
sold without having the adverse effect referred to above (provided that if the
number of such securities of such Other Holder requested to be registered
exceeds the number which BAMSI has been advised can be sold in such offering
without having the adverse effect referred to above, the number of such
securities to be included in such registration pursuant to this Section 4(d)
shall be allocated pro rata among all such Other Holders on the basis of the
relative number of securities each such Other Holder has requested to be
included in such registration).

     (e) Additional Rights.  If BAMSI at any time grants to any other holders of
         -----------------                                                      
equity securities of BAMSI any rights to request BAMSI to effect the
registration of any such shares of equity securities on terms more favorable to
such holders than the terms set forth in this Section 4 and in Section 5 hereof,
the terms of this Section 4 and of Section 5 hereof shall be deemed amended or
supplemented to the extent necessary to provide the Holders such more favorable
rights and benefits.  In no event shall BAMSI grant to any person any rights to
request BAMSI to effect the registration of any shares of equity securities of
BAMSI on terms which are adverse to rights of the Holders set forth in Section 2
and this Section 4.

     5.   Registration Procedures.
          ----------------------- 

     (a)  If and whenever BAMSI is required by the provisions of Section 2 or 4
hereof to use its best efforts to effect or cause the registration of
Registrable Shares, BAMSI shall as expeditiously as possible:

          (i)  prepare and, in any event within 60 days after the end of the
     period within which a request for registration may be given to BAMSI, file
     with the SEC a registration statement with respect to such Registrable
     Shares and use its best efforts to cause such registration statement to
     become effective;

          (ii) prepare and file with the SEC such amendments and supplements to
     such registration statement and the prospectus used in connection therewith
     as may be necessary to keep such registration statement effective for a
     period not in excess of 270 days and to comply with the provisions of the
     Securities

                                      -7-
<PAGE>
 
     Act, the Exchange Act, and the rules and regulations promulgated thereunder
     with respect to the disposition of all the securities covered by such
     registration statement during such period in accordance with the intended
     methods of disposition by the Holders thereof set forth in such
     registration statement; provided, however, that (A) before filing a
                             --------  -------                          
     registration statement (including an initial filing) or prospectus, or any
     amendments or supplements thereto, BAMSI will furnish to one counsel
     selected by the Holders of a majority of the Registrable Shares covered by
     such registration statement copies of all documents proposed to be filed,
     which documents will be subject to the review and comment of such counsel,
     and (B) BAMSI will notify each Holder of Registrable Shares covered by such
     registration statement of any stop order issued or threatened by the SEC,
     any other order suspending the use of any preliminary prospectus or of the
     suspension of the qualification of the registration statement for offering
     or sale in any jurisdiction, and take all reasonable actions required to
     prevent the entry of such stop order, other order or suspension or to
     remove it if entered;

          (iii)  furnish to each Holder and each underwriter, if applicable, of
     Registrable Shares covered by such registration statement such number of
     copies of the registration statement and of each amendment and supplement
     thereto (in each case including all exhibits), such number of copies of the
     prospectus included in such registration statement (including each
     preliminary prospectus and summary prospectus), in conformity with the
     requirements of the Securities Act, and such other documents as each Holder
     of Registrable Shares covered by such registration statement may reasonably
     request in order to facilitate the disposition of the Registrable Shares by
     such Holder;

          (iv)  use its best efforts to register or qualify such Registrable
     Shares covered by such registration statement under the state securities or
     blue sky laws of such jurisdictions as each Holder of Registrable Shares
     covered by such registration statement and, if applicable, each
     underwriter, may reasonably request, and do any and all other acts and
     things which may be reasonably necessary to consummate the disposition in
     such jurisdictions of the Registrable Shares owned by such Holder, except
     that BAMSI shall not for any purpose be required to qualify generally to do
     business as a foreign corporation in any jurisdiction where, but for the
     requirements of this clause (iv), it would not be obligated to be so
     qualified;

          (v)  use its best efforts to cause such Registrable Shares covered by
     such registration statement to be registered with or approved by such other
     governmental agencies or authorities as may be necessary to enable the
     Holders thereof to consummate the disposition of such Registrable Shares;

          (vi)  if at any time when a prospectus relating to the Registrable
     Shares is required to be delivered under the Securities Act, any event
     shall have occurred as the result of which any such prospectus as then in
     effect

                                      -8-
<PAGE>
 
     would include an untrue statement of a material fact or omit to state any
     material fact required to be stated therein or necessary to make the
     statements therein not misleading, immediately give written notice thereof
     to each Holder and the managing underwriter or underwriters, if any, of
     such Registrable Shares and prepare and furnish to each such Holder a
     reasonable number of copies of an amended or supplemental prospectus as may
     be necessary so that, as thereafter delivered to the purchasers of such
     Registrable Shares, such prospectus shall not include an untrue statement
     of material fact or omit to state a material fact required to be stated
     therein or necessary to make the statements therein not misleading;

          (vii)  use its best efforts to list any portion of such Registrable
     Shares not already listed on any securities exchange on which similar
     securities of BAMSI are then listed, and enter into customary agreements
     including a listing application and indemnification agreement in customary
     form, provided that the applicable listing requirements are satisfied, and
     provide a transfer agent and registrar for such Registrable Shares covered
     by such registration statement not later than the effective date of such
     registration statement;

          (viii)  enter into such customary agreements (including an
     underwriting agreement in customary form) and take such other actions as
     each Holder of Registrable Shares being sold or the underwriter or
     underwriters, if any, reasonably request in order to expedite or facilitate
     the disposition of such Registrable Shares, including customary
     indemnification and opinions;

          (ix)  use its best efforts to obtain a "cold comfort" letter or
     letters from BAMSI's independent public accountants in customary form and
     covering matters of the type customarily covered by "cold comfort" letters
     as the Holders of the Registrable Shares being sold or the underwriters
     retained by such Holders shall reasonably request;

          (x)  make available for inspection by representatives of any Holder of
     Registrable Shares covered by such registration statement, by any
     underwriter participating in any disposition to be effected pursuant to
     such registration statement and by any attorney, accountant or other agent
     retained by such Holders or any such underwriter, all financial and other
     records pertinent corporate documents and properties of BAMSI and its
     subsidiaries' officers, directors and employees to supply all information
     and respond to all inquiries reasonably requested by such Holders or any
     such representative, underwriter, attorney, accountant or agent in
     connection with such registration statement;

          (xi)  promptly prior to the filing of any document which is to be
     incorporated by reference into the registration statement or the prospectus
     (after initial filing of the registration statement), provide copies of
     such document to counsel to the Holders of Registrable Shares covered by
     such

                                      -9-
<PAGE>
 
     registration statement and to the managing underwriter(s), if any, make
     BAMSI's representatives available for discussion of such document and make
     such changes in such document prior to the filing thereof as counsel for
     such Holders or underwriter(s) may reasonably request;

          (xii)  otherwise use its best efforts to comply with all applicable
     rules and regulations of the SEC, and make available to its security
     holders, as soon as reasonably practicable after the effective date of the
     registration statement, an earning statement which shall satisfy the
     provisions of Section 11(a) of the Securities Act and the rules and
     regulations promulgated thereunder;

          (xiii)  not later than the effective date of the applicable
     registration statement, use its best efforts to provide a CUSIP number for
     any portion of such Registrable Shares not already included in a CUSIP
     number for similar securities of BAMSI, and provide the applicable transfer
     agents with printed certificates for the Registrable Shares which are in a
     form eligible for deposit with the Depository Trust Company;

          (xiv)  notify counsel for the Holders of Registrable Shares included
     in such registration statement and the managing underwriter or
     underwriters, if any, immediately and confirm the notice in writing, (A)
     when the registration statement, or any post-effective amendment to the
     registration statement, shall have become effective, or any supplement or
     amendment to the prospectus shall have been filed, (B) of the receipt of
     any comments from the SEC and (C) of any request of the SEC to amend the
     registration statement or amend or supplement the prospectus or for
     additional information; and

          (xv)  cooperate with each seller of Registrable Shares and each
     underwriter, if any, participating in the disposition of such Registrable
     Shares and their respective counsel in connection with any filings required
     to be made with the NASD.

     (b)  Each Holder of Registrable Shares hereby agrees that, upon receipt of
any notice from BAMSI of the happening of any event of the type described in
Section 5(a)(vi) hereof, such Holder shall forthwith discontinue disposition of
such Registrable Shares covered by such registration statement or related
prospectus until such Holder's receipt of the copies of the supplemental or
amended prospectus contemplated by Section 5(a)(vi) hereof, and, if so directed
by BAMSI, such Holder will deliver to BAMSI (at BAMSI's expense) all copies,
other than permanent file copies then in such Holder's possession, of the
prospectus covering such Registrable Shares at the time of receipt of such
notice.  In the event BAMSI shall give any such notice, the period mentioned in
Section 5(a)(ii) hereof shall be extended by the number of days during the
period from and including the date of the giving of such notice pursuant to
Section 5(a)(vi) hereof and including the date when such Holder shall have
received the copies of the supplemental or amended prospectus contemplated by
Section 5(a)(vi) hereof.  If for any other reason the

                                      -10-
<PAGE>
 
effectiveness of any registration statement filed pursuant to Section 4 hereof
is suspended or interrupted prior to the expiration of the time period regarding
the maintenance of the effectiveness of such Registration Statement required by
Section 5(a)(ii) hereof so that Registrable Shares may not be sold pursuant
thereto, the applicable time period shall be extended by the number of days
equal to the number of days during the period beginning with the date of such
suspension or interruption to and ending with the date when the sale of
Registrable Shares pursuant to such registration statement may be recommenced.

     (c)  Each Holder hereby agrees to provide BAMSI, upon receipt of its
request, with such information about such Holder to enable BAMSI to comply with
the requirements of the Securities Act and to execute such certificates as BAMSI
may reasonably request in connection with such information and otherwise to
satisfy any requirements of law.

     6.   Underwritten Registrations.  Subject to the provisions of Sections 2,
          --------------------------                                           
3 and 4 hereof, any of the Registrable Shares covered by a registration
statement may be sold in an underwritten offering at the discretion of the
Holder thereof.  In the case of an underwritten offering pursuant to Section 2
hereof, the managing underwriter(s) that will administer the offering shall be
selected by BAMSI; provided, however, that such managing underwriter(s) shall be
                   --------  -------                                            
reasonably satisfactory to the Holders of a majority of the Registrable Shares
to be registered.  In the case of any underwritten offering pursuant to Section
4 hereof, the managing underwriter(s) that will administer the offering shall be
selected by the Holders of a majority of the Registrable Shares to be
registered; provided, however, that such underwriter(s) shall be reasonably
            --------  -------                                              
satisfactory to BAMSI.

     7.   Expenses.
          -------- 

     (a)  Subject to Section 7(b), BAMSI shall pay all fees, costs and expenses
of all registrations pursuant to Section 2 hereof, including all SEC and stock
exchange or NASD registration and filing fees and expenses, reasonable fees and
expenses of any "qualified independent underwriter" and its counsel as may be
required by the rules of the NASD, fees and expenses of compliance with
securities or blue sky laws (including reasonable fees and disbursements of
counsel for the underwriters, if any, in connection with blue sky qualifications
of the Registrable Shares), rating agency fees, printing expenses (including
expenses of printing certificates for Registrable Shares and prospectuses),
messenger, telephone and delivery expenses, the fees and expenses incurred in
connection with the listing of the securities to be registered on each
securities exchange or national market system on which similar securities issued
by BAMSI are then listed, fees and disbursements of counsel for BAMSI and all
independent certified public accountants (including the expenses of any annual
audit, special audit and "cold comfort" letters required by or incident to such
performance and compliance), the fees and disbursements of the underwriters
customarily paid by issuers or sellers of securities (including expenses
relating to "road shows" and other marketing activities), the reasonable fees
and expenses of special experts required to be retained by BAMSI in connection
with such registration, and the reasonable fees and expenses of other Persons
required to be retained by BAMSI (collectively, "Registration Expenses");
provided, however, that Registration Expenses shall not include (i) any
- --------  -------                                                      
allocation of the overhead of BAMSI, including any allocation of the
compensation

                                      -11-
<PAGE>
 
or benefits of employees of BAMSI that assist in a registration, or (ii) any
other expense to the extent it would have been incurred by BAMSI in the absence
of any sale of securities in connection with a registration pursuant to this
Agreement (including the cost of BAMSI's annual audit).

     (b) The Holders shall pay the following: (i) all fees, costs and expenses
of all registrations effected pursuant to Section 4 hereof including all
Registration Expenses, (ii) any underwriting discounts or commissions or
transfer taxes, if any, attributable to the sale of Registrable Shares by the
Holders pursuant to this Agreement and (iii) all fees, costs and expenses of
counsel to the Holders pursuant to this Agreement in connection with any
registration pursuant to this Agreement.

     8.  Indemnification.
         --------------- 

     (a) Indemnification by BAMSI.  In the event of any registration of any
         ------------------------                                          
securities of BAMSI under the Securities Act pursuant to Section 2 or 4 hereof,
BAMSI will, and it hereby does, indemnify and hold harmless, to the extent
permitted by law, each of the Holders of any Registrable Shares covered by such
registration statement, each Affiliate of such Holder (other than BAMSI) and
their respective directors and officers, each other Person who participates as
an underwriter in the offering or sale of such securities and each other Person,
if any, who controls such Holder or any such underwriter within the meaning of
the Securities Act (collectively, the "Indemnified Parties"), against any and
all losses, claims, damages or liabilities, joint or several, and expenses
(including any amounts paid in any settlement effected with BAMSI's consent,
which consent shall not be unreasonably withheld) to which any Indemnified Party
may become subject under the Securities Act, state securities or blue sky laws,
common law or otherwise, insofar as such losses, claims, damages or liabilities
(or actions or proceedings in respect thereof, whether or not such Indemnified
Party is a party thereto) or expenses arise out of or are based upon (i) any
untrue statement or alleged untrue statement of any material fact contained in
any registration statement under which such securities were registered under the
Securities Act, any preliminary, final or summary prospectus contained therein,
or any amendment or supplement thereof, (ii) any omission or alleged omission to
state therein a material fact required to be stated therein or necessary to make
the statements therein not misleading or (iii) any violation by BAMSI of any
federal, state or common law rule or regulation applicable to BAMSI and relating
to action required of or inaction by BAMSI in connection with any such
registration, and BAMSI will reimburse such Indemnified Party for any legal or
any other expenses reasonably incurred by it in connection with investigating or
defending any such loss, claim, liability, action or proceeding; provided,
                                                                 -------- 
however, that BAMSI shall not be liable to any Indemnified Party in any such
- -------                                                                     
case to the extent that any such loss, claim, damage, liability (or action or
proceeding in respect thereof) or expense arises out of or is based upon any
untrue statement or alleged untrue statement or omission or alleged omission
made in such registration statement or amendment or supplement thereof or in any
such preliminary, final or summary prospectus in reliance upon and in conformity
with written information with respect to such Holder furnished to BAMSI by such
Holder specifically for use in the preparation thereof.  Such indemnity shall
remain in full force and

                                      -12-
<PAGE>
 
effect regardless of any investigation made by or on behalf of such Holder or
any Indemnified Party and shall survive the transfer of such securities by such
Holder.

     (b) Indemnification by the Holders and the Underwriters.  BAMSI may
         ---------------------------------------------------            
require, as a condition to including any Registrable Shares in any registration
statement filed in accordance with Section 2 or 4 hereof, that BAMSI shall have
received an undertaking reasonably satisfactory to it from the Holders of such
Registrable Shares or any underwriter to indemnify and hold harmless (in the
same manner and to the same extent as set forth in Section 8(a) hereof) BAMSI
with respect to any statement or alleged statement in or omission or alleged
omission from such registration statement, any preliminary, final or summary
prospectus contained therein, or any amendment or supplement, if such statement
or alleged statement or omission or alleged omission was made in reliance upon
and in conformity with written information with respect to the Holders of the
Registrable Shares being registered or such underwriter furnished to BAMSI by
such Holders or such underwriter specifically for use in the preparation of such
registration statement, preliminary, final or summary prospectus or amendment or
supplement, or a document incorporated by reference into any of the foregoing;
provided, however, that no such Holder shall be liable for any indemnity claims
- --------  -------                                                              
in excess of the amount of the net proceeds received by such Holder from the
sale of Registrable Shares.  Such indemnity shall remain in full force and
effect regardless of any investigation made by or on behalf of BAMSI or any of
the Holders, or any of their respective Affiliates (other than BAMSI),
directors, officers or controlling Persons, and shall survive the transfer of
such securities by such Holder.

     (c) Notices of Claims, Etc.  Promptly after receipt by an indemnified party
         ----------------------                                                 
hereunder of written notice of the commencement of any action or proceeding with
respect to which a claim for indemnification may be made pursuant to this
Section 8, such indemnified party will, if a claim in respect thereof is to be
made against an indemnifying party, give written notice to the latter of the
commencement of such action; provided, however, that the failure of the
                             --------  -------                         
indemnified party to give notice as provided herein shall not relieve the
indemnifying party of its obligations under this Section 8, except to the extent
that the indemnifying party is actually materially prejudiced by such failure to
give notice.  In case any such action is brought against an indemnified party,
the indemnifying party will be entitled to participate in and to assume the
defense thereof, with counsel satisfactory to such indemnified party, and after
notice from the indemnifying party to such indemnified party of its election so
to assume the defense thereof, the indemnifying party will not be liable to such
indemnified party for any legal or other expenses subsequently incurred by the
latter in connection with the defense thereof other than reasonable costs of
investigation; provided, however, that the indemnified party shall have the
               --------  -------                                           
right, at the sole cost and expense of the indemnifying party, to employ counsel
to represent the indemnified party and its respective controlling persons,
directors, officers, employees or agents who may be subject to liability arising
out of any claim in respect of which indemnity may be sought by the indemnified
party against such indemnifying party under this Section 8 if (i) the employment
of such counsel shall have been authorized in writing by such indemnifying party
in connection with the defense of such action, (ii) the indemnifying party shall
not have promptly employed counsel reasonably satisfactory to the indemnified
party to assume the defense of such action or counsel, or (iii) any indemnified
party shall have reasonably

                                      -13-
<PAGE>
 
concluded that there may be defenses available to such indemnified party or its
respective controlling persons, directors, officers, employees or agents which
are in conflict with or in addition to those available to an indemnifying party;
                                                                                
provided, further, that the indemnifying party shall not be obligated to pay for
- --------  -------                                                               
more than the expenses of one firm of separate counsel for the indemnified party
(in addition to the reasonable fees and expenses of one firm serving as local
counsel).  No indemnifying party will consent to entry of any judgment or enter
into any settlement which does not include as an unconditional term thereof the
giving by the claimant or plaintiff to such indemnified party of a release from
all liability in respect to such claim or litigation.

     (d) If the indemnification provided for in this Section 8 shall for any
reason be unavailable to any indemnified party under Section 8(a) or 8(b) hereof
or is insufficient to hold it harmless in respect of any loss, claim, damage or
liability, or any action in respect of any loss, claim, damage or liability, or
any action in respect thereof referred to therein, then each indemnifying party
shall contribute to the amount paid or payable by such indemnified party as a
result of such loss, claim, damage or liability, or action in respect thereof,
(i) in such proportion as shall be appropriate to reflect the relative benefits
received by the indemnified party and indemnifying party or (ii) if the
allocation provided by clause (i) above is not permitted by applicable law, in
such proportion as is appropriate to reflect not only the relative benefits
referred to in clause (i) but also the relative fault of the indemnified party
and indemnifying party with respect to the statements or omissions which
resulted in such loss, claim, damage or liability, or action in respect thereof,
as well as any other relevant equitable considerations.  Notwithstanding any
other provision of this Section 8(d), no Holder of Registrable Shares shall be
required to contribute an amount greater than the dollar amount of the proceeds
received by such Holder with respect to the sale of any such Registrable Shares.
No person guilty of fraudulent misrepresentation (within the meaning of Section
11(f) of the Securities Act) shall be entitled to contribution from any person
who was not guilty of such fraudulent misrepresentation.

     (e) Other Indemnification.  Indemnification similar to that specified in
         ---------------------                                               
the preceding subdivisions of this Section 8 (with appropriate modifications)
shall be given by BAMSI and each Holder of Registrable Shares with respect of
any required registration or other qualification of securities under any federal
or state law or regulation other than the Securities Act.

     (f) Non-Exclusivity.  The obligations of the parties under this Section 8
         ---------------                                                      
shall be in addition to any liability which any party may otherwise have to any
other party.

     9.   Rule 144.  BAMSI covenants that it will file in a timely manner the
          --------                                                           
reports required to be filed by it under the Securities Act and the Exchange Act
and the rules and regulations promulgated thereunder (or, if BAMSI is not
required to file such reports, it will, upon the request of any Holder of
Registrable Shares, make publicly available such information), and it will take
such further action as any Holder of Registrable Shares may reasonably request,
all to the extent required from time to time to enable such Holder to sell
Registrable Shares without registration under the Securities Act within the
limitation of the exemptions provided by (a) Rule 144 under the Securities Act,
as such Rule may be

                                      -14-
<PAGE>
 
amended from time to time, or (b) any similar rule or regulation hereafter
adopted by the SEC.  Upon the request of any Holder of Registrable Shares, BAMSI
will deliver to such Holder a written statement as to whether it has complied
with such requirements.

     10.  Assignability.  This Agreement shall be binding upon and shall inure
          -------------                                                       
to the benefit of the parties hereto and their respective successors and
permitted assigns.  Except as provided herein, no party may assign any of its
rights or delegate any of its duties under this Agreement without the express
consent of the other parties hereto.  In addition, and whether or not any
express assignment shall have been made, the provisions of this Agreement which
are for the benefit of the parties hereto other than BAMSI shall also be for the
benefit of and enforceable by any subsequent Holder of any Registrable Shares,
subject to the provisions contained herein.  Any Holder may assign any of its
rights or delegate any of its duties under this Agreement, in whole or in part,
without any prior consent of BAMSI only to a Person (a "Designated Transferee")
(a) who is an Affiliate of the Bank or BANW or (b) who is a transferee of
Registrable Shares (whether through purchase, share exchange, bequest or
otherwise) and who agrees to be bound by the terms of this Agreement.  Any
purported assignment in violation of this Section 10 shall be void.

     11.  Notices.  Any and all notices, designations, consents, offers,
          -------                                                       
acceptances or any other communications shall be given in writing by either (a)
personal delivery to and receipted for by the addressee or by (b) telecopy or
registered or certified mail which shall be addressed, in the case of BAMSI, to:
BA Merchant Services, Inc., One South Van Ness Avenue, 5th Floor, San Francisco,
California 94103, attention: General Counsel #3710; in the case of Holders, to
the address or addresses thereof appearing on the books of BAMSI or of the
transfer agent and registrar for its Class A Common Stock.  All such notices and
communications shall be deemed to have been duly given and effective: when
delivered by hand, if personally delivered; two business days after being
deposited in the mail, postage prepaid, if mailed; and when receipt is
acknowledged, if telecopied.

     12.  No Inconsistent Agreements.  BAMSI will not hereafter enter into any
          --------------------------                                          
agreement with respect to its securities which is inconsistent with the rights
granted to the Holders in this Agreement.

     13.  Specific Performance.  BAMSI acknowledges that the rights granted to
          --------------------                                                
the Holders in this Agreement are of a special, unique and extraordinary
character, and that any breach of this Agreement by BAMSI could not be
compensated for by damages.  Accordingly, if BAMSI breaches its obligations
under this Agreement, the Holders shall be entitled, in addition to any other
remedies that they may have, to enforcement of this Agreement by a decree of
specific performance requiring BAMSI to fulfill its obligations under this
Agreement.  BAMSI consents to personal jurisdiction in any such action brought
in the United States District Court for the Northern District of California or
any such other court and to service of process upon it in the manner set forth
in Section 11 hereof.

     14.  Severability.  If any provision of this Agreement or any portion
          ------------                                                    
thereof is finally determined by a court of competent jurisdiction to be
unlawful or unenforceable, such provision or portion thereof shall in no way
affect any other provision of this

                                      -15-
<PAGE>
 
Agreement, the application of any such provision and any other circumstances,
and any portion of such invalidated provision that is not invalidated by such a
determination shall remain in full force and effect.

     15.  Counterparts.  This Agreement may be executed in one or more
          ------------                                                
counterparts, each of which shall be deemed an original and all of which,
together, shall constitute one and the same instrument.

     16.  Defaults.  A default by any party to this Agreement in such party's
          --------                                                           
compliance with any of the conditions or covenants hereof or performance of any
of the obligations of such party hereunder shall not constitute a default by any
other party.

     17.  Amendments, Waivers.  This Agreement may not be amended, modified or
          -------------------                                                 
supplemented and no waivers of or consents to or departures from the provisions
hereof may be given unless consented to in writing by BAMSI and the holders of a
majority of the Registrable Shares; provided, however, that no such amendment,
                                    --------  -------                         
supplement, modification or waiver shall deprive any Holder of any rights under
Section 2 or 4 hereof without the consent of such Holder.

     18.  Construction.  The captions contained in this Agreement are for
          ------------                                                   
reference purposes only and shall not constitute a part of this Agreement.
Unless the context requires otherwise, the use of the masculine shall include
the feminine, and the use of the singular shall include the plural.  The word
"including" shall mean "including, without limitation."

     19.  Attorneys' Fees.  In any action or proceeding brought to enforce any
          ---------------                                                     
provision of this Agreement, or where any provision hereof is validly asserted
as a defense, the successful party shall be entitled to recover reasonable
attorneys' fees in addition to any other available remedy.

     20.  Third Party Beneficiaries.  Except as expressly provided in this
          -------------------------                                       
Agreement, the parties hereto intend that this Agreement shall not benefit or
create any right or cause of action in or on behalf of any person other than the
parties hereto.

     21.  Entire Agreement.  This Agreement contains the entire agreement among
          ----------------                                                     
the parties hereto with respect to the transactions contemplated herein and
understandings among the parties relating to the subject matter hereof.  Any and
all previous agreements and understandings between or among the parties hereto
regarding the subject matter hereof are, whether written or oral, superseded by
this Agreement.

                                      -16-
<PAGE>
 
     22.  Governing Law.  This Agreement is made pursuant to and shall be
          -------------                                                  
construed in accordance with the laws of the State of California without regard
to that state's conflicts of laws principles.

     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed by their respective authorized officers as of the date first written
above.

                              BANK OF AMERICA NT & SA


                              By /s/ Barry L. Pyle
                                 -------------------------------------------
                                 Name:  Barry L. Pyle
                                        ------------------------------------
                                 Title: Senior Vice President
                                        ------------------------------------


                              BANK OF AMERICA NW, NATIONAL ASSOCIATION


                              By /s/ Stanley A. Carlson
                                 --------------------------------------------
                                 Name:  Stanley A. Carlson
                                        -------------------------------------
                                 Title: Senior Vice President and Secretary
                                        -------------------------------------


                              BA MERCHANT SERVICES, INC.


                              By /s/ Sharif M. Bayyari
                                 --------------------------------------------
                                 Name:  Sharif M. Bayyari
                                        -------------------------------------
                                 Title: President and Chief Executive Officer
                                        -------------------------------------

                                      -17-

<PAGE>
 
                                                                   Exhibit 10.1

                                LEASE AGREEMENT



          This Lease is made as of December 3, 1996 between Bank of America
National Trust and Savings Association and Bank of America NW, National
Association, both national banking associations, as lessors (together the
"Lessors" and each individually a "Lessor"), and BA Merchant Services, Inc.
("BAMSI"), a corporation organized under the laws of the State of Delaware, as
lessee.

1.   FACILITIES, SERVICES AND COMPENSATION

     A.   The Lessors shall provide BAMSI office space for the transaction of
          its business at the locations indicated on the attached Schedule A.

     B.   BAMSI will pay to the Lessors monthly rental in an amount equal to one
          twelfth the annual rent for each property as shown on the attached
          Schedule A, payable monthly in advance by the fifth business day of
          each month, which payment will include compensation for office space,
          utilities and access to other portions of the premises where BAMSI is
          located as may be required for the needs of BAMSI.

     C.   The rental payments are intended to be fair and reasonable
          compensation for the facilities in accordance with payments for
          comparable facilities, and shall be reasonably adjusted from time-to-
          time by mutual consent of the parties, to result in continued fair and
          reasonable compensation to the Lessors.

     D.   The Lessors shall provide BAMSI with additional office space under
          such terms and conditions as may be mutually agreed by the Lessor and
          BAMSI from time to time.

     E.   The Lessors will also provide BAMSI with access to limited space (e.g.
          a desk or conference room) in other premises without additional
          compensation, it being understood that the rental payments indicated
          on Schedule A include compensation for such additional space.  Any
          such additional space will be subject to availability and such
          reasonable limitations or conditions that may be imposed by the
          Lessors.

                                       1
<PAGE>
 
2.   INDEPENDENT CONTRACTOR:  In performing the services called for under this
     Lease, the Lessors are for all purposes an independent contractor of BAMSI,
     each with exclusive control over its employees and agents engaged in the
     performance of the services provided by the Lessors under this Lease.

3.   INDEMNIFICATION:  BAMSI must defend and indemnify the Lessors against and
     hold each harmless from any and all claims made by third parties for loss
     or damage arising directly or indirectly from any and all services provided
     by the Lessors pursuant to this Lease, except that due to the knowing and
     willful misconduct of a Lessor.  In the foregoing sentence the words "loss
     or damage" include, but are not limited to, loss or damage arising directly
     or indirectly from any actions or omissions of any employee or authorized
     representative of NT&SA or NW.

4.   CONFIDENTIALITY:  All information disclosed by any party to the another
     under the terms of this Lease, except such information as may be generally
     available to the public or the banking industry, is and will be kept
     confidential unless its disclosure is required by law or is required to be
     submitted to the regulatory supervisor(s) of either party.

5.   TERMS OF THE LEASE:

     A.   Unless sooner terminated as hereinafter provided, this Lease is in
          effect for 5 years from the date hereof.  At the expiration of the 5-
          year term, and of any succeeding 5-year term, this Lease is
          automatically renewed and extended for another 5-year term, unless a
          Lessor or the Lessee gives at least 6 months notice in writing of its
          intention not to renew or extend.

     B.   A Lessor or the Lessee may terminate this Lease with respect to any
          covered location at any time upon 6 months prior written notice to the
          other party.

     C.   The foregoing notwithstanding, this Lease terminates immediately if at
          any time a majority of the voting securities of BAMSI is not owned,
          directly or indirectly, by BankAmerica Corporation.

6.   NOTICES:  All notices relating to this Lease must be in writing and will be
     considered to have been given by either party to the other party upon
     personal delivery 

                                       2
<PAGE>
 
     to a party's designated representative or upon the mailing thereof to the
     other party by registered or certified mail at its address set forth on the
     signature page of this Lease, or to such other address as the other party
     may specify in writing.

7.   BREACH:  Upon the breach of any obligation under this Lease by either
     party, the aggrieved party must give to the defaulting party notice of such
     breach which notice must specify the exact nature of the breach.  If this
     Lease is terminated, the right of the aggrieved party to any damages for
     such breach shall not be prejudiced.

8.   INTEGRATION:  This Lease supersedes all oral communications and prior
     writings in respect of the subject matter hereof.  In the event of any
     conflict between the terms, conditions and provisions of this Lease and
     those of any other prior agreements, documents or communications, the terms
     and conditions of this Lease shall prevail.

9.   CHOICE OF LAW:  This Lease is governed by and construed in accordance with
     the laws of the State where the real property is located.

10.  SUBLEASE:  If this Lease is a sublease "Lessor" means the tenant of the
     master landlord under a master lease (a copy of which has been previously
     provided) and "BAMSI" means the subtenant under the master lease for the
     premises specified in paragraph 1.A. above.  BAMSI takes such premises
     subject to and agrees to abide by all of the provisions of the master
     lease.


BA MERCHANT SERVICES, INC.           BANK OF AMERICA NATIONAL TRUST
                                     AND SAVINGS ASSOCIATION

By:   /s/ Sharif Bayyari            By:   /s/ Tom Esperance
   -------------------------            ---------------------------
          Sharif Bayyari                      Tom Esperance
                                              Vice President

By:  /s/ James H. Williams           By:  /s/ Barry L. Pyle
   -------------------------            ---------------------------
         James H. Williams                    Barry L. Pyle
                                              Senior Vice President

Address:                             Address:

One South Van Ness Avenue            315 Montgomery Street
- -----------------------------        ------------------------------
San Francisco, CA 94103              San Francisco, CA 94104
- -----------------------------        ------------------------------
 

                                     BANK OF AMERICA NW, NATIONAL

                                       3
<PAGE>
 
                                     ASSOCIATION



                                     By:  /s/ Josef E. Gray
                                        --------------------------------- 
                                        Josef E. Gray
                                        President, Seafirst Bank Division

                                     By:  /s/ Stanley A. Carlson
                                        ---------------------------------
                                        Stanley A. Carlson
                                        Secretary

                                     Address:

                                     701 Fifth Avenue
                                     ------------------------------
                                     Floor 56
                                     ------------------------------
                                     Seattle, WA  98104
                                     ------------------------------

                                       4
<PAGE>
 
                                   SCHEDULE A
<TABLE>
<CAPTION>

=====================================================================================
          LOCATION                             SQ. FT.       ANNUAL    OWNED/  LESSOR
                                                               RENT    LEASED
=====================================================================================
<S>                                            <C>       <C>           <C>     <C> 
1130 S. Figueroa Bldg                            5,538     $98,134        O    NT&SA
Los Angeles, California
- -------------------------------------------------------------------------------------
One South Van Ness                              58,336   $1,436,167       O    NT&SA
San Francisco, California
- -------------------------------------------------------------------------------------
11070 White Rock Road                            1,742      $39,927       L    NT&SA
Rancho Cordova, California
- -------------------------------------------------------------------------------------
241 E. Gladstone Street                          7,935     $153,304       L    NT&SA
Azusa, California  91702
- -------------------------------------------------------------------------------------
1163 Triton Drive                                6,788     $180,018       L    NT&SA
Foster City, California  94404
- -------------------------------------------------------------------------------------
27982 La Paz Road                                1,169      $28,898       L    NT&SA
Laguna Niguel, California  
- -------------------------------------------------------------------------------------
3756 Mission Avenue                                360      $12,355       O    NT&SA
Oceanside, California  92054
- -------------------------------------------------------------------------------------
1510 The Alameda                                 1,500      $52,380       L    NT&SA
San Jose, California       
- -------------------------------------------------------------------------------------
400 Fourth Street                                  360        to be       O    NT&SA
Lake Oswego, Oregon  97034                               determined
- -------------------------------------------------------------------------------------
1616 S. Rustle                                   7,000     $106,540       O      NW 
Spokane, Washington  99204
- -------------------------------------------------------------------------------------
777 108th Avenue, N.E.                          10,700     $225,984       L      NW
Bellevue, Washington  98004
- -------------------------------------------------------------------------------------
Fifth Avenue Plaza                               4,500     $125,505       L      NW
800 5th Avenue
Seattle, Washington  98124
=====================================================================================
</TABLE>

                                       1


<PAGE>
 
                                                                    Exhibit 10.2

 
                      SPONSORSHIP AND PROCESSING AGREEMENT
                      ------------------------------------


     THIS SPONSORSHIP AND PROCESSING AGREEMENT is made as of December 3rd, 1996
between BA MERCHANT SERVICES, INC. ("BAMSI") and BANK OF AMERICA NATIONAL TRUST
        --------------------------               ------------------------------
& SAVINGS ASSOCIATION (the "Bank").
- ---------------------              


                                    RECITALS

     A.   The Bank.  The Bank is an existing national banking association duly
          --------                                                            
organized and in good standing under the laws of the United States with its
principal executive offices located in San Francisco, California and a member in
good standing of Visa U.S.A., Inc. ("Visa") and a member in good standing of
MasterCard International, Incorporated ("MasterCard").

     B.   BAMSI.  BAMSI is an existing corporation formed under the laws of the
          -----                                                                
State of Delaware with its principal executive offices located in San Francisco,
California, which provides data processing, settlement and authorization
services for merchants who participate in the Visa and MasterCard and other
bankcard programs (such activities being referred to as "Merchant Bankcard
Business").

     C.   Corporate Approvals.  Each of the parties to this Agreement has
          -------------------                                            
obtained all necessary corporate approvals for the execution and delivery of
this Agreement.

     D.   Arm's Length Relationship.  The parties to this Agreement intend to
          -------------------------                                          
conduct their relationships hereunder on an arm's length basis.

     E.   BAC/BAMSI Transactions.  The Bank and Bank of America NW, National
          ----------------------                                            
Association ("BANW"), each a subsidiary of BankAmerica Corporation, a Delaware
corporation ("BAC"), currently own 100% of the outstanding common stock of
BAMSI.  The Bank and BANW have entered or will enter into certain agreements
with BAMSI (1) transferring the Bank's United States domestic merchant
processing businesses and the BANW merchant processing business to BAMSI and (2)
covering the contemplated transfer of the Philippine and Thailand merchant
processing businesses of the Bank to BAMSI upon the receipt of certain
governmental approvals (collectively, the BAC/BAMSI Transactions").  BAMSI is
currently considering an initial public offering of shares of its Class A common
stock, $.01 par value per share.

     F.   Related Agreements.  BAMSI has entered or will enter into (1) a Non-
          ------------------                                                 
Competition and Corporate Opportunities Allocation Agreement of even date
herewith between BAC and BAMSI (the "Corporate Opportunities Agreement"), (2) a
Marketing Agreement of even date herewith among BAMSI, the Bank and BANW (the
"Marketing Agreement"), (3) Processing Services Agreements of even date herewith
between BAMSI and other subsidiary banking institutions of BAC (the "Affiliate
Bank Processing Agreements"), (4) an Administrative Services Agreement of even
date herewith between the

                                      -1-                  Sponsorship Agreement
<PAGE>
 
Bank and BAMSI (the "Administrative Services Agreement"), (5) a Trademark
License Agreement of even date herewith between BAC and BAMSI (the "License
Agreement"), (6) a Registration Rights Agreement to be entered into among BAMSI,
the Bank and BANW (the "Registration Rights Agreement"), and (7) a Tax
Allocation Agreement of even date herewith between BAC and BAMSI (the "Tax
Agreement").  The Corporate Opportunities Agreement, the Marketing Agreement,
the Affiliate Bank Processing Agreement, the Administrative Services Agreement,
the Trademark Agreement, the Registration Rights Agreement and the Tax Agreement
are herein collectively referred to as the "Related Agreements."

     G.   Sponsorship and Services.  BAMSI and the Bank have concluded that it
          ------------------------                                            
is in their mutual best interests for (1) the Bank to sponsor BAMSI as a member
of Visa and MasterCard, (2) BAMSI to act as an agent of the Bank for purposes of
providing data processing, settlement and authorization services for merchants
with respect to their Visa and MasterCard transactions, and (3) BAMSI to use the
Bank for certain banking relationships.

     NOW, THEREFORE, in consideration of the premises, the representations,
acknowledgments, and mutual agreements set out in this Agreement and other good
and valuable consideration, the receipt and sufficiency of which are
acknowledged by the parties, BAMSI and the Bank agree as follows:


                                   ARTICLE I

                        MERCHANT PROCESSING, SETTLEMENT
                        -------------------------------
                           AND AUTHORIZATION SERVICES
                           --------------------------

     1.1   Applicability of Article I.  The Bank and BAMSI agree and acknowledge
           --------------------------                                           
that, depending on various factors, including Merchant (as hereinafter defined)
location and the requirements of Visa or MasterCard rules and regulations, to
the extent such rules and regulations are applicable, BAMSI shall act as the
Bank's Member Service Provider (as defined in such rules and regulations) with
respect to certain Merchants in connection with the provision of Merchant
Processing Services (as hereinafter defined) and the provisions of this Article
I shall operate to govern such relationship.

     1.2   Appointment as Agent.  The Bank appoints BAMSI, and BAMSI agrees to
           --------------------                                               
serve, to the extent required or necessary under the Visa or MasterCard rules
and regulations or any official interpretations thereof, as the Bank's sole
agent (i) to provide authorization, processing and settlement services with
respect to credit, debit and charge card transactions under the Visa,
MasterCard, Diners Club, AMEX, JCB, Carte Blanche, Discover, Interlink and other
programs ("Merchant Processing Services") to merchants who desire to receive
Merchant Processing Services from the Bank or BAMSI ("Merchants") and (ii) to
enter into contracts with merchants ("Merchant Contracts") for the provision of
Merchant Processing Services as agent of the Bank.  The Bank agrees that BAMSI
may use the Bank's name and

                                      -2-                  Sponsorship Agreement
<PAGE>
 
its BIN, ICA and any other Visa and MasterCard identification numbers to the
extent necessary or appropriate to perform the Merchant Processing Services.

     1.3   Performance by BAMSI.  BAMSI shall have full responsibility for the
           --------------------                                               
proper performance of the Merchant Processing Services under each Merchant
Contract except for the obligations and responsibilities which the Bank assumes
hereunder. Without limiting the foregoing, BAMSI shall provide authorization
services to the Merchants, perform data capture services with respect to all
credit, debit and charge card transactions by the Merchants, submit such data to
the applicable Interchange (as hereinafter defined), process retrievals and
chargebacks, and direct the settlement of such transactions. In providing
Merchant Processing Services, BAMSI agrees to comply with (i) all Visa and
MasterCard Bylaws, Manuals, Operating Regulations and other written materials as
they may from time to time be amended which bind or apply to the Bank as a
member of Visa and MasterCard with respect to Merchant Processing Services or to
BAMSI as a third party processor with respect to Merchant Processing Services
("Rules"), (ii) all agreements between Merchants and the Bank with respect to
Merchant Processing Services, and (iii) all applicable laws and regulations,
whether state or federal. BAMSI agrees to enter into any agreements with Visa
and MasterCard necessary to perform this Agreement in accordance with its terms,
subject to the rights of BAMSI to terminate this Agreement pursuant to 
Section 6.2. Without in any way limiting the foregoing, BAMSI agrees as follows:
(a) any material containing any of the Visa Card Program Marks used by it in
performing this Agreement will prominently identify the Bank by name and city
adjacent to such marks and, in identifying BAMSI, will specify that BAMSI is
acting as agent or representative of the Bank; (b) any solicitation material
used by BAMSI shall clearly disclose that BAMSI is acting as agent or
representative of the Bank; and (c) BAMSI acknowledges that it does not have
authority to permit the use of Visa Card Program Marks by any of its own agents.
BAMSI and the Bank agree that the foregoing clauses shall be deemed modified
from time to time to reflect any changes in Visa's requirements applicable to
BAMSI's use of Visa Card Program Marks and solicitation material or to the terms
required herein.

     1.4   Merchant Contracts.  BAMSI, as agent of the Bank, shall be
           ------------------
responsible for establishing the terms and conditions of the Merchant Contracts,
including all changes thereunder, subject to Section 1.7 below. Without in any
way limiting the authority granted in Section 1.1, the Bank hereby authorizes
BAMSI to use the Bank's name to the extent necessary or appropriate in
accordance with the terms of this Agreement to enter into and to renew Merchant
Contracts, to modify Merchant Contracts to the extent necessary to assign them
to the Bank, to perform the Merchant Contracts and to take other necessary or
appropriate actions with respect to the Merchant Contracts, all in accordance
with requirements of Visa and MasterCard. As between BAMSI and the Bank, BAMSI
shall be responsible for all credit, fraud and other risks associated with each
Merchant Contract.

     1.5   Authorization Services.  BAMSI, or its designated third parties, 
           ----------------------
shall provide the Merchants with telephonic or electronic authorization for all
Visa and MasterCard transactions exceeding any floor amount specified pursuant
to such Merchant's contract.

                                      -3-                  Sponsorship Agreement
<PAGE>
 
     1.6   Processing and Submission to Interchange.  BAMSI shall process all
           ----------------------------------------                          
data received by it reflecting the Visa and MasterCard sales transactions and
any related return credits by the Merchants and shall submit to the applicable
Visa or MasterCard interchange networks ("Interchange") "Settlement Files"
reflecting such transactions and directing the applicable Interchange to pay the
net amount due to an account established by the Bank for the purpose of
receiving all settlement amounts paid by Visa and MasterCard with respect to the
transactions processed by BAMSI pursuant to this Agreement and effecting
appropriate payments to the Merchants and BAMSI in accordance with this
Agreement (the "Bank Account").

     1.7   Account Settlement.
           ------------------ 

           (a) Payment Instructions.  BAMSI shall prepare and transmit to the
               --------------------                                          
     Bank, in a mutually acceptable format, instructions specifying the payments
     to be made from the Bank Account to the Merchants and to BAMSI pursuant to
     this Agreement (the "Payment Instructions"). Payment Instructions shall be
     delivered to the Bank in accordance with the schedule and procedures
     established from time to time by the parties.

           (b) Payment.  In accordance with the Payment Instructions, the Bank
               -------                                                        
     shall pay the Merchants on a timely basis the net settlement amounts due to
     them and shall credit BAMSI's account at the Bank for the fees due to BAMSI
     hereunder.  Such payments to Merchants shall be effected through mutually
     acceptable procedures which are consistent with the payment procedures
     established pursuant to the Merchant Contracts.  BAMSI shall perform on the
     Bank's behalf all of the administrative and bookkeeping functions necessary
     to effect payment in such manner.

     1.8   Due Diligence by the Bank; BAMSI's Standards.
           -------------------------------------------- 

           (a) Due Diligence Prior to Execution of Agreement.  Senior management
               ---------------------------------------------                    
     officials of BAMSI have met with the Bank and have discussed with the Bank
     officials the credit and financial review procedures and standards used by
     BAMSI in deciding whether to accept or retain Merchants as customers for
     Merchant Processing Services, as well as BAMSI's experience with respect to
     any losses resulting from financial failures or fraud by its merchant
     customers.  Schedule A attached hereto outlines the credit and financial
     review procedures and standards currently used by BAMSI.

           (b) Continuing Due Diligence:  BAMSI's Risk Standards.  BAMSI shall
               -------------------------------------------------              
     keep the Bank advised of any material changes in the credit and financial
     review procedures and standards and of any material exceptions to such
     procedures and standards which may from time to time be made with respect
     to particular Merchants.  BAMSI shall not make any such changes or
     exceptions until its senior management has approved such changes or
     exceptions after carefully evaluating the relative advantages and
     disadvantages

                                      -4-                  Sponsorship Agreement
<PAGE>
 
     expected to result from such changes or exceptions.  BAMSI also shall
     continue to advise the Bank on a timely basis with respect to any
     substantial loss (meaning any loss of $1,000,000 or more in the aggregate
     in any twelve month period) incurred by BAMSI as a result of any financial
     failures or fraud by its merchant customers.  If the Bank reasonably
     determines from time to time that any changes are needed in BAMSI's credit
     and financial review procedures and standards or in the implementation
     thereof in order to avoid any significant increase in BAMSI's losses from
     financial failures or fraud by its merchant customers, then the Bank shall
     so notify BAMSI in writing, and BAMSI and the Bank shall mutually agree
     upon, and BAMSI shall implement appropriate changes.

           (c) Due Diligence by the Bank for BAMSI Pricing Standards.  Senior
               -----------------------------------------------------         
     management officials of BAMSI have met with the Bank and have discussed
     with the Bank officials the pricing procedures and standards used for
     Merchants as customers for Merchant Processing Services.  BAMSI shall keep
     the Bank advised of any material changes in its pricing procedures and
     standards and of any material exceptions to such procedures and standards
     which may from time to time be made with respect to particular Merchants.
     BAMSI shall not make any such changes or exceptions until its management
     committee has approved such changes or exceptions after carefully
     evaluating the relative advantages and disadvantages expected to result
     from such changes or exceptions.  If the Bank reasonably determines from
     time to time that any changes are needed in BAMSI's pricing procedures and
     standards or in the implementation thereof, then  the Bank shall so notify
     BAMSI in writing, and BAMSI and the Bank shall mutually agree upon, and
     BAMSI shall implement appropriate changes.


                                   ARTICLE II

                                BANKING SERVICES
                                ----------------

     2.1   Merchant Processing.  As soon as practicable after the Effective Date
           -------------------
BAMSI shall enter into agreements or make other mutually acceptable arrangements
with the Bank pursuant to which the Bank will provide those banking services
which are necessary for BAMSI to provide the Merchant Processing Services and
which the parties wish the Bank to provide.

     2.2   Authority to Establish Bank Accounts.  BAMSI shall have authority to
           ------------------------------------
establish at the Bank or any other mutually acceptable financial institution any
deposit accounts on behalf of the Bank as may be necessary to provide some or
all of the Merchant Processing Services contemplated by this Agreement for such
periods as the Bank and BAMSI agree. No provision of this Agreement authorizes
or shall be construed to authorize BAMSI to incur any debt to the Bank or any
other financial institution, or to create any overdraft, which the Bank is
obligated directly or indirectly to repay.

                                      -5-                  Sponsorship Agreement
<PAGE>
 
     2.3   Loans and Overdrafts.  Nothing in this Agreement shall be deemed to
           --------------------
create any obligation on the part of the Bank to loan or advance to BAMSI any
amounts in connection with Merchant Processing Services for any period of time.


                                  ARTICLE III

                               FEES AND EXPENSES
                               -----------------
                                        
     3.1   Charges to Merchants.  As between BAMSI and the Bank, BAMSI shall
           --------------------
receive all fees, discounts and other amounts payable by Merchants for Merchant
Processing Services with respect to Merchant Contracts.

     3.2   Expenses.  BAMSI shall bear all expenses of maintaining facilities 
           --------
and connections necessary to provide Merchant Processing Services, except for
the facilities and connection maintained by the Bank for purposes of effecting
payments pursuant to Section 1.6(b). In addition, BAMSI agrees to pay or
reimburse the Bank in full all interchange or issuer reimbursement fees on
outgoing merchant sales volume, as well as all fee assessments or charges
imposed on the Bank by Visa or MasterCard as a result of the Merchant Processing
Services performed by BAMSI. Such fees shall be paid by BAMSI directly when due
or shall be paid by BAMSI to the Bank on the banking day immediately prior to
the day on which the Bank must pay such fees. All such fees, assessments and
charges for which the Bank seeks payment by BAMSI shall upon request be
documented to BAMSI's reasonable satisfaction as being attributable to BAMSI's
Merchant Processing Services.


                                   ARTICLE IV

                                INDEMNIFICATION
                                ---------------

     4.1  Indemnification.  BAMSI agrees to indemnify, defend and save the Bank,
          ---------------
its directors, officers and employees harmless from all losses, claims,
judgments, awards, penalties, expenses and other amounts of any nature arising
out of:

          (a) BAMSI's failure to perform this Agreement in accordance with its
     terms including but not limited to the failure to pay expenses, charges and
     other amounts in accordance with the provisions of this Agreement;

          (b) the negligent exercise of or the exceeding by any Joint Officer of
     the authority granted pursuant to this Agreement to act an officer of the
     Bank; or

          (c) the Bank's grant of authority to BAMSI pursuant to this Agreement.


                                      -6-                  Sponsorship Agreement
<PAGE>
 
including, but not limited to, all court costs, investigation expenses and the
reasonable fees and expenses of separate counsel for the Bank selected by the
Bank, provided, however, that the Bank shall not be entitled to indemnification
as to amounts arising from the negligence or willful misconduct of the Bank.


                                   ARTICLE V

                            COMPLIANCE MODIFICATIONS
                            ------------------------

     5.1   Compliance Modifications.  In the event that:
           ------------------------                     

           (a)  the laws, rules and/or regulations or any official
     interpretations thereof applicable to the Bank as a national bank or the
     Visa or MasterCard rules and/or regulations or any official interpretations
     thereof applicable to the Bank and the matters covered by this Agreement
     are modified such that:

           (i)  Any modification in the relationship or transactions
     contemplated hereby between the Bank and BAMSI or in the provisions of this
     Agreement are needed to comply with any such laws, rules, regulations or
     official interpretations thereof; or

           (ii) some or all of the activities contemplated by this Agreement are
     prohibited; or

           (b)  Visa or MasterCard requires, as a condition to performance of
     this Agreement, that BAMSI enter into an agreement with Visa or MasterCard
     that BAMSI considers unacceptable;

then at BAMSI's request, the parties will cooperate in making any modifications
to this Agreement and to the parties' relationship hereunder to the extent any
such modifications will permit BAMSI to continue processing, settling and
authorizing bankcard transactions (or continue performing some of such
functions) in compliance with the laws, rules, regulations or any official
interpretations thereof applicable to the Bank as a National Bank and the Visa
and MasterCard rules, regulations, and interpretations thereof and any
contractual terms required by Visa or Mastercard and acceptable to BAMSI (any
such modifications being referred to as "Compliance Modifications"), provided
that such Compliance Modifications are reasonable and are not unduly burdensome
to the Bank, and BAMSI reimburses the Bank for any additional costs reasonably
incurred by the Bank in connection with such Compliance Modifications.

     5.2   Failure to Make Compliance Modification.  If BAMSI does not request
           ---------------------------------------                            
any Compliance Modifications or the parties cannot agree upon the terms of any
Compliance Modifications, then either party may terminate this Agreement upon
prior written notice to the other party effective at the later of: (a) the
deadline imposed by Visa or MasterCard for complying with any such rule,
regulation, official interpretation or contract requirement or

                                      -7-                  Sponsorship Agreement
<PAGE>
 
(b) 120 days after actual notice to BAMSI of such rule, regulation,
interpretation or contract requirement.


                                   ARTICLE VI

                              TERM AND TERMINATION
                              --------------------

     6.1   Term.  The term of this Agreement shall be five years commencing on
           ----                                                               
the Effective Date and ending at the close of business on the fifth anniversary
of the Effective Date.  This Agreement shall automatically renew for successive
one-year terms unless one party gives the other party written notice of non-
renewal at least six months prior to automatic renewal.

     6.2   Termination.  Either party may terminate this Agreement without
           -----------                                                    
penalty and without prejudice to any claims arising prior to termination as
follows:

           (a) Upon the written agreement of both parties.

           (b) Upon the other party's breach of this Agreement provided the
     terminating party has given written notice of the breach to the other party
     specifying the breach, the action necessary to cure the breach and the
     breaching party has not cured the breach within 30 days after notice is
     given of any failure by BAMSI to provide any funds required hereunder to be
     provided by BAMSI to pay Merchants or within thirty business days after
     notice is given of any other breach.

           (c) By the Bank immediately upon BAMSI's voluntary filing of any
     petition or complaint seeking relief under any federal or state bankruptcy
     or other debt relief statute or upon any involuntary petition in bankruptcy
     being filed against BAMSI if such petition is not dismissed within 90 days
     after it is filed.

           (d) By BAMSI immediately in the event that any agreements between the
     Bank and Visa and/or MasterCard or the Bank's membership in either such
     bankcard association shall be terminated or materially limited which
     termination or material limitation would impair the ability of BAMSI to
     authorize, process or settle merchant bankcard transactions.

           (e) By the Bank in the event BAC and its affiliates (other than
     BAMSI) beneficially own less than a majority of the voting power of the
     outstanding common stock of BAMSI.

     6.3   Survival.  The provisions of Sections 2.3, 3.2, 4.1, 7.1 and 9.6 of
           --------                                                           
this Agreement shall survive any termination.  No termination shall prejudice
any claim or rights of any party which accrued prior to termination.

                                      -8-                  Sponsorship Agreement
<PAGE>
 
                                  ARTICLE VII

                                CONFIDENTIALITY
                                ---------------

     7.1   Confidentiality.  In performing this Agreement, each party will have
           ---------------                                                     
access to confidential information of the other. Each party agrees to hold in
confidence and to instruct its employees and agents to hold in confidence all
information and materials, in whatever form, reasonably designated as
confidential by the party requesting confidentiality.  BAMSI agrees to comply
with all laws and regulations relating to confidentiality of customer lists and
other information which are applicable to the Bank and its agents or to BAMSI.
The Bank agrees to comply with all contractual obligations of BAMSI actually
known to the Bank and all laws and regulations applicable to the Bank or BAMSI
relating to confidentiality of customer lists and other information.


                                 ARTICLE VIII

                                    NOTICES
                                    -------

     8.1   Notices.  All notices which are required or permitted by this
           -------                                                      
Agreement shall be in writing and shall be (i) delivered personally to the
designated addressee, (ii) sent by the United States Mail addressed to the
designated person by certified mail, return receipt requested, all postage
prepaid, or (iii) sent by overnight delivery service addressed to the designated
person, all charges prepaid, or (iv) by other means such as facsimile machine if
the designated addressee acknowledges receipt in writing.  Notices shall be
addressed as follows:

     If to BAMSI:              BA Merchant Services, Inc.
                               One South Van Ness Avenue
                               5th Floor
                               San Francisco, CA 94103
                               Attn: General Counsel #3710

     If to the Bank:           Bank of America NT & SA
                               555 California Street
                               6th Floor
                               San Francisco, CA 94104
                               Attn: Corporate Secretary #3018

     With a copy to:           BankAmerica Corporation
                               555 California Street
                               8th Floor
                               San Francisco, CA 94104
                               Attn: General Counsel #3017

                                      -9-                  Sponsorship Agreement
<PAGE>
 
Notices personally delivered are given when received.  Notices sent by United
States Mail, certified mail, return receipt requested, are given five business
days after delivery to the United States Postal Service unless prior actual
receipt by the addressee is proven.  Notice sent by overnight delivery service
is deemed given one business day after delivery to and acceptance by overnight
delivery service for next day delivery.  Notices sent by other means and
acknowledged are deemed given when acknowledged in writing.


                                  ARTICLE IX

                                 MISCELLANEOUS
                                 -------------

     9.1  Headings.  The headings are for information and are not part of this
          --------                                                            
Agreement.

     9.2  Entire Agreement, Modification.  This Agreement and the attachments to
          ------------------------------                                        
it represent the entire agreement of the parties with respect to the subject
matter of the Agreement. This Agreement may not be modified except by a written
agreement which expressly refers to the Agreement and is signed by both parties.

     9.3  Severability.  If any section of this Agreement is deemed void illegal
          ------------                                                          
or unenforceable, that section shall be severed and the balance shalt remain in
effect. 

     9.4  Governing Law; Arbitration.
          -------------------------- 

     (a)  This Agreement and its interpretation shall be governed by the laws of
the State of California without regard to conflicts of laws rules.

     (b)  Any dispute, controversy or claim between the Bank and BAMSI arising
out of or relating to this Agreement, the Merchant Processing Services or any
agreements or instruments relating hereto or delivered in connection herewith,
will be resolved by arbitration conducted in San Francisco, California under the
auspices and according to the Commercial Arbitration Rules of the American
Arbitration Association.  The arbitration shall be conducted in accordance with
the United States Arbitration Act (Title 9, U.S. Code), notwithstanding any
choice of law provision in this Agreement.

     9.5  Binding Agreement, Assignment Prohibited.  This Agreement shall bind
          ----------------------------------------                            
the parties, their successors and permitted assigns.  Neither party shall assign
this Agreement or any rights under it except with the prior written consent of
the other.

     10.6 Supervision and Regulation.  The Bank is an insured institution
          --------------------------                                     
subject to regulation and supervision by the Office of the Comptroller of the
Currency (the "OCC") and various of the services under this Agreement may
constitute bank services under 12 U.S.C. (S)1867(c).  To the extent required by
law or regulation, the parties will advise the OCC of the existence of this
Agreement and will cooperate with any examination which the OCC or any other
governmental regulatory agency may conduct in connection with this Agreement or
the services provided thereunder.

                                     -10-                  Sponsorship Agreement
<PAGE>
 
     10.7  Relationship.  Nothing in this Agreement shall be deemed to create a
           ------------                                                        
partnership, joint venture or agency relationship between the parties. Both
parties are independent contractors and neither party is to be considered the
agent or legal representative of the other for any purpose whatsoever.

     10.8. Third Party Beneficiaries.  Except as expressly provided in this
           -------------------------                                       
Agreement, the parties hereto intend that this Agreement shall not benefit or
create any right or cause of action in or on behalf of any person other than the
parties hereto.

     10.9  Monitoring by the Bank.  BAMSI shall admit properly identified and
           ----------------------                                            
authorized the Bank employees and agents onto its premises for purposes of
monitoring BAMSI's compliance with this Agreement.  It is understood that such
monitoring will occur during normal business hours, will be preceded by
reasonable notification to BAMSI, and must not interfere with BAMSI's normal
operations.

     IN WITNESS WHEREOF, the parties have caused this Agreement to be executed
by their duly authorized officers as of the Effective Date.

                                        BANK OF AMERICA NATIONAL TRUST &
                                        SAVINGS ASSOCIATION



                                        By:   /s/ Thomas E. Peterson
                                            ----------------------------
                                                  Thomas E. Peterson
                                                     Vice Chairman



                                        BA MERCHANT SERVICES, INC.



                                        By:   /s/ Sharif M. Bayyari
                                            ----------------------------
                                                  Sharif M. Bayyari
                                                       President

                                     -11-                  Sponsorship Agreement

<PAGE>
 
                                                                 Exhibit 10.5(i)

                              MARKETING AGREEMENT
                         Bank of America NT&SA and NW


        This Agreement, made as of December 3, 1996, is between Bank of America
NT&SA, a national banking association ("BofA"), and Bank of America NW, N.A., a
national banking association ("BANW") (collectively referred to as the "Bank"),
and BA Merchant Services, Inc., a Delaware corporation ("BAMSI").

                                   Recitals
                                   --------

        A.  The Bank has been a processor of credit card, charge card, ATM card
and debit card transactions for merchants accepting any combination of credit
cards, charge cards, ATM cards and debit cards and a provider of check
verification services for payment at point of sale ("Merchant Services").

        B.  The parties desire that BAMSI and the Bank cooperate and work
together in joint marketing opportunities, account-acquisition channels and
related services and support.

        C.  The parties intend to conduct their relationships under this
Agreement on an arm's length basis.

        D.  BofA and BANW, each a subsidiary of BankAmerica Corporation ("BAC"),
a Delaware corporation, currently own 100% of the outstanding common stock of
BAMSI and have entered into certain agreements with BAMSI as of the date shown
above: (1) transferring BofA's U.S. domestic Merchant Services businesses and
BANW's Merchant Services business to BAMSI; and (2) covering the contemplated
transfer of Bank of America's Philippines, Taiwan and Thailand Merchant Services
businesses to BAMSI upon receipt of certain government approvals.  BAMSI is
currently considering an initial public offering of shares of its Class A common
stock, $0.01 par value per share.  BANW and BofA intend for BANW to merge into
BofA, effective January 1, 1997.

        E.  Concurrently with the execution and delivery of this Agreement,
BAMSI has entered into, as of the date shown above: (1) a Non-Competition and
Corporate Opportunities Allocation Agreement between BAC and BAMSI (the
"Corporate Opportunities Agreement"), (2) a Sponsorship and Processing Service
Agreement between BAMSI and the Bank (the "Sponsorship and Processing
Agreement"), (3) a Processing Service Agreement between BAMSI and certain other
BAC affiliates, (4) a Trademark License Agreement between BAMSI and BAC (the
"Trademark License Agreement"), (5) a Registration Rights Agreement among BAMSI,
BofA and BANW (the Registration Rights Agreement"), and (6) a

                                      -1-
<PAGE>
 
Tax Allocation Agreement between BAC and BAMSI (the "Tax Agreement").

        NOW, THEREFORE, for valuable consideration, the parties hereby agree as
follows:

                                   Agreement
                                   ---------

        1.  Marketing and Promotions.
            ------------------------ 

        (a)  BAMSI Services.
             -------------- 

        (1)  During the term of this Agreement, the Bank and BAMSI will
cooperate and work together to market, promote and sell Merchant Services that
are provided by or may be transferred to BAMSI ("BAMSI Services") to existing
and prospective Merchant Services customers (collectively "Customers") according
to standards or requirements which the parties may establish from time to time
by mutual agreement.  Except as provided in the Corporate Opportunities
Agreement, during the term of this Agreement, the Bank will not promote or offer
Merchant Services other than BAMSI Services.  BAMSI Services which the Bank will
promote will include, among other things, authorization and processing services
for credit cards, charge cards, ATM cards and debit cards, check verification
and recovery services, and other Merchant Services products or services which
BAMSI develops or which an Association (defined below) develops and BAMSI
offers.

        (2)  The Bank will give BAMSI access to the Bank's retail and commercial
solicitation and distribution channels which include, without limitation, direct
mail, statement inserts, telemarketing, Internet and other on-line media and
cross-sell databases.  If, through expansion, merger, acquisition or any other
means, the Bank acquires or adds new branches, commercial, corporate or
wholesale offices or sales forces, the Bank will give BAMSI access to any new or
additional solicitation and distribution channels available through the Bank's
new branches, offices or sales forces.

        (b)  Bank Services.
             ------------- 

        (1)  During the term of this Agreement, the Bank and BAMSI will
cooperate and work together to market and promote the products and services of
the Bank or its affiliates ("Bank Services") to Customers.  Bank Services will
include, without limitation, deposit-related accounts, credit-related products,
ATM sales and distribution, Business Banking, Commercial Cards (including
Corporate Cards and Purchasing Cards), interactive banking and home banking.
BAMSI will not promote banking products and services other than Bank Services
and will market 

                                      -2-
<PAGE>
 
and promote Bank Services according to standards or requirements which the
parties may establish from time to time by mutual agreement.

        (2)  BAMSI will give the Bank access to BAMSI's retail and commercial
solicitation and distribution channels which include, without limitation, direct
mail, statement inserts, telemarketing, Internet and other on-line media and
cross-sell databases.  If, through expansion, merger or acquisition, BAMSI
acquires or adds new businesses, offices or sales forces, BAMSI will give the
Bank access to any new or additional solicitation and distribution channels
available through BAMSI's new businesses, offices or sales forces.

        2.  Sales Training and Support.
            -------------------------- 

        (a)  To facilitate the Bank's promotion of BAMSI Services, BAMSI, at
BAMSI's expense, will: (1) from time to time and as product changes warrant,
supply the Bank with sales and promotional information, literature and related
materials in any appropriate medium, which the Bank, to the extent reasonably
possible, will display and distribute to Customers, and (2) provide training and
related support services for the Bank's sales personnel.  To facilitate BAMSI's
promotion of Bank Services, the Bank, at the Bank's expense, will: (1) from time
to time and as product changes warrant, supply BAMSI with sales and promotional
information, literature and related materials in any appropriate medium, which
BAMSI, to the extent reasonably possible, will distribute to Customers, and (2)
provide training and related support services for BAMSI's sales personnel.

        (b)  The Bank and BAMSI will coordinate and cooperate with each other to
conduct joint promotions, including joint and contemporaneous sales calls to
Customers, to complement the features and benefits of each other's products and
services.

        3.  Information Access.
            ------------------ 

        The Bank will give BAMSI direct, on-line access to any account and
related information on each Customer on which the Bank has a record, including
access to checking-account balances for BAMSI's check verification services and
access to information needed for payment authorization services, to the extent
legally permissible.  BAMSI will maintain the confidentiality of all such
information in accordance with Section 8 below.

        4.  Compensation.
            ------------ 

        (a)  Fees or Credit.  BAMSI will pay, credit or 
             --------------    

                                      -3-
<PAGE>
 
reimburse the Bank in accordance with the Compensation Schedule (attached as
Appendix A to this Agreement) for each Merchant Services application which the
Bank refers to BAMSI and which results in the acquisition of a new Customer. The
Bank will pay, credit or reimburse BAMSI in accordance with the Compensation
Schedule for each Bank product or service sold as a result of the referral or
promotion efforts of BAMSI. The rates of compensation in the Compensation
Schedule take into account the benefits and value which the Bank and BAMSI each
derive from joint and cooperative marketing efforts under this Agreement. The
parties may change the terms and rates of compensation from time to time by
mutual agreement. Each component of compensation between the parties will be
based on mutually agreeable and market-competitive pricing terms.

        (b)  Reports.  As part of the compensation to the Bank for the Bank's
             -------                                                         
marketing services, BAMSI will furnish the Bank with MIS reports on Customer
information on Customers acquired through the Bank, to the extent legally
permissible and operationally feasible for BAMSI.

        (c)  Payment.  Unless the parties agree to use BAC's intercompany
             -------                                                     
accounting system, each party will pay the other party by electronic transfer or
by check for the other party's services within 30 days following receipt of the
other party's itemized invoice.

        5.  Marks.
            ----- 

        (a)  The Bank hereby authorizes BAMSI, in accordance with the Trademark
License Agreement, to use the Bank's trademarks, tradenames and service marks
(the "Bank's Marks") to market and promote the Bank's Services or BAMSI
Services.  The Bank's Marks include, without limitation, Bank of America(R),
BankAmericard(R), Versatel(R) and Versateller(R).

        (b)  BAMSI hereby authorizes the Bank, in accordance with the Trademark
License Agreement, to use BAMSI's trademarks, tradenames and service marks
("BAMSI's Marks") to market and promote BAMSI Services or Bank Services.
BAMSI's Marks include, without limitation, BA Merchant Services and PayLink.

        6.  Term; Termination.
            ----------------- 

        (a)  The term of this Agreement will start as of the date first shown
above and continue without interruption for 5 years. After the initial 5-year
term, the term will automatically renew for 1-year terms unless either party
gives at least 6 months' advance written notice of termination. However, the
Bank may terminate this Agreement at any time upon 6 months' advance written
notice if BAC and its affiliates (other than BAMSI) beneficially own shares
representing less

                                      -4-
<PAGE>
 
than a majority of the voting power of the outstanding common stock of BAMSI.

        (b)  If a party materially fails to perform an obligation under this
Agreement, the other party may give written notice describing the failure to
perform, and if the failure is not corrected within 30 days, the notifying party
may terminate the Agreement immediately and will have the right to all available
remedies.

        7.  Independent Contractor.
            ---------------------- 

        (a)  Each party, in performing services under this Agreement, will be an
independent contractor of the other party, with exclusive control over its own
employees and agents who perform the terms under this Agreement.

        (b)  Each party is solely responsible for determining the terms and
conditions of employment between itself and its employees and agents, including,
without limitation, hiring, termination, hours of work, rates and payment of
compensation, and for the payment, reporting, collection and withholding of
taxes and similar contributions.

        8.  Confidentiality.
            --------------- 

        (a)  BAMSI will treat as strictly confidential and as the Bank's
exclusive proprietary property all documents and information concerning the
Bank's marketing plans, marketing data, pricing plans, customer names or account
numbers, and related material which BAMSI receives in connection with this
Agreement (collectively the "Bank Information").  Except as authorized by the
Bank in a signed writing, BAMSI will not sell or disclose Bank Information,
directly or indirectly, to a third party.  BAMSI will ensure that any agent
which BAMSI employs or retains to work with Bank Information will adhere to this
restriction of non-disclosure.  This section does not apply to Bank Information
placed in the public domain other than by virtue of BAMSI's wrongful act or
omission.

        (b)  The Bank will treat as strictly confidential and as BAMSI's
exclusive proprietary property all documents and information concerning BAMSI's
marketing plans, marketing data, pricing plans, customer names or account
numbers, and related material which the Bank receives in connection with this
Agreement (collectively "BAMSI Information").  Except as authorized by BAMSI in
a signed writing, the Bank will not sell or disclose BAMSI Information, directly
or indirectly, to a third party.  The Bank will ensure that any agent which the
Bank employs or retains to work with BAMSI Information will adhere to this
restriction of non-disclosure.  This section

                                      -5-
<PAGE>
 
does not apply to BAMSI Information placed in the public domain other than by
virtue of the Bank's wrongful act or omission.

        (c)  If either party receives a subpoena or other legal process which
specifically seeks to discover Information created by or belonging to the other
party or which constitutes the other party's proprietary property, the party
served with the subpoena or process will notify the other party immediately and
will cooperate at the other party's expense to contest the subpoena or process
if that is the desire of the other party.

        (d)  Each party will provide a secure environment to protect the
Information of the other party, and will take reasonable precautions to prevent
its disclosure, loss or damage.

        (e)  Upon expiration or termination of this Agreement, each party will
return or destroy within 5 business days all written Information and marketing
materials in its possession relating to the other party or the other party's
products and services through a mutually agreeable method.

        (f)  This Section 8 will survive expiration or termination of this
Agreement.

        9.  Indemnification.
            --------------- 

        (a)  By the Bank.  The Bank will defend, indemnify and hold BAMSI and
             -----------                                                     
each of its officers, directors, employees and agents harmless from and against
each liability, claim, demand, cost, damage, loss and cause of action
(collectively "Claim") arising from the Bank's failure to perform its
obligations under this Agreement, except in the case of BAMSI's gross negligence
or willful misconduct.

        (b)  By BAMSI.  BAMSI will defend, indemnify and hold the Bank and each
             --------                                                          
of its officers, directors, employees and agents harmless from and against each
Claim arising from BAMSI's failure to perform its obligations under this
Agreement, except in the case of the Bank's gross negligence or willful
misconduct.

        (c)  Notice.  Either party seeking indemnification under this Agreement
             ------                                                            
will give prompt written notice to the other party of any Claim for which
indemnification is sought.

        (d)  Taxes.  Each party will indemnify, reimburse and hold the other
             -----                                                          
party harmless from and for any applicable sales or use taxes arising from the
indemnifying party's performance of the terms of this Agreement.

                                      -6-
<PAGE>
 
        (e)  This Section 9 will survive expiration or termination of this
Agreement.

        10.  Supervision and Regulation.
             -------------------------- 

        (a)  The Bank is an insured institution subject to regulation and
supervision by the Office of the Comptroller of the Currency (OCC), and BAMSI is
a subsidiary of the Bank.  Some of the services under this Agreement constitute
bank services under 12 U.S.C. (S)1867(c).  To the extent required by law or
regulation, the parties will advise the OCC of the existence of this Agreement
and will cooperate with any examination which the OCC may wish to conduct in
connection with this Agreement or in connection with BAMSI's ongoing operations.

        (b)  This Section 10 will survive expiration or termination of this
Agreement.

        11.  Arbitration.
             ----------- 

        (a)  Any dispute, controversy or claim between the the Bank and BAMSI
arising from or relating to this Agreement, BAMSI Services or Bank Services or
any related agreements or instruments will be resolved by arbitration conducted
in San Francisco, California, under the auspices, and in accordance with the
Commercial Arbitration Rules, of the American Arbitration Association, and in
accordance with the United States Arbitration Act (Title 9, U.S. Code),
notwithstanding any choice-of-law provision in this Agreement.

        (b)  This Section 11 will survive termination of this Agreement.

        12.  Notices.
             ------- 

        Each notice under this Agreement will be in writing and signed and will
be deemed effective when one party delivers it in person or transmits it
electronically, or 3 days after the notice is mailed by registered or certified
mail, to the designated representative of the other party at the applicable
address below.

        To the Bank:
        ----------- 

        Bank of America NT&SA
        555 California Street
        San Francisco, CA  94104

        Attention: Corporate Secretary #3018

                                      -7-
<PAGE>
 
        w/copy to:
        General Counsel #3017
        BankAmerica Corporation
        555 California Street, 8th floor
        San Francisco, CA  94104

        To BAMSI:
        -------- 

        BA Merchant Services, Inc. #3710
        One South Van Ness Avenue
        San Francisco, CA  94103

        Attention: Director of Product/
                   Strategy/Technology Support


        13.  Assignment.  Neither party may assign this Agreement without the
             ----------                                                      
written consent of the other party.  Upon consent, this Agreement will be
binding on and inure to the benefit of the parties' respective successors and
assigns.

        14.  Governing Law.
             ------------- 

        The lf the State of California will govern this Agreement, and any
provisions on conflict of laws will have no effect.

        15.  Third-Party Beneficiaries.
             ------------------------- 

        Except as expressly provided in this Agreement, the parties to this
Agreement intend that this Agreement will not benefit or create any right or
cause of action in or on behalf of any person other than the parties to this
Agreement.

        16.  Entire Agreement.
             ---------------- 

        This Agreement, including the attached Appendices, sets forth the entire
agreement between the parties relating to the subject matter of this Agreement,
superseding all prior written or oral understandings.  This Agreement may not be
amended or modified without a writing signed by both parties.

        IN WITNESS WHEREOF, the parties hereby execute this Agreement as of the
first date shown above.


BANK OF AMERICA NT&SA                      BA MERCHANT SERVICES, INC.


By __________________________              By ___________________________
       Thomas E. Peterson                           Sharif M. Bayyari
          Vice Chairman                    President & Chief Executive Officer

 BANK OF AMERICA NW, N.A.


By ______________________________
           Josef E. Gray
President, Seafirst Bank Division

                                      -8-
<PAGE>
 
                                  APPENDIX A

                            TO MARKETING AGREEMENT


                             Compensation Schedule



Compensation to the Bank.
- ------------------------ 


The Bank's compensation for marketing and promotional services described in
Section 1 above are:


        Retail Branches
        ---------------

        For each BAMSI Customer location acquired from referral by a branch:

        . $55 reimbursement paid to the retail branch's region (if in the U.S.)
          or to the branch (if outside the U.S.) for each Customer location up
          to a maximum of 50 Customer locations for each Customer



        Commercial Banking
        ------------------

        For each BAMSI Customer location acquired from referral by a Commercial
        Banking Officer:

        . $55 reimbursement to the Commerical Banking Office for each Customer
          location up to a maximum of 50 Customer locations for each Customer



Compensation to BAMSI.
- --------------------- 

        Float From Immediate Sales-Draft Credits.  To the extent that a BAMSI
        ----------------------------------------                             
Customer has a demand deposit account with the Bank to which BAMSI deposits
same-day credit for processed credit-card and debit-card sales drafts of the
BAMSI Customer, the Bank will pay BAMSI each month the average interest
revenue earned as a result of the float period from the date of BAMSI's
deposit to the date that BAMSI collects the amounts of those
                                      -9-
<PAGE>
 
sales drafts through the applicable Association settlement system, calculated as
follows:

        Paper and Electronic merchant sales will be retrieved from the merchant
        database at the branch level.

        - Paper sales float days for the average monthly sales is set at 2.95
          days.

        - Electronic sales float days for average monthly sales is set at 2.20
          days.

        On the 5th day of each month, BAC Corporate Treasury's three-year pool
        rate for the prior calendar month will be applied to the calculated
        float-days sales during the prior calendar month to arrive at the
        monthly float amount.

        Example:

        Monthly float = ((Electronic sales x 2.20 days) + (Paper sales x 2.95
        days)) x .00623/365

                                      -10-

<PAGE>
 
                                                               Exhibit 10.5 (ii)


                              MARKETING AGREEMENT
                              Bank of America NA


        This Agreement, made as of December 3, 1996, is between Bank of America
NA, a national banking association and Bank of America NW, N.A., a national
banking association (collectively the "Bank"), and BA Merchant Services, Inc., a
Delaware corporation ("BAMSI").

                                   Recitals
                                   --------

        A.  The Bank is in the business of marketing, offering, issuing and
servicing consumer, business, corporate and purchasing credit cards bearing the
Visa(R) or MasterCard(R) brand which the Bank develops, which are transferred to
the Bank or which an Association (defined below) develops and the Bank offers
("Bank Products").

        B.  BAMSI is in the business of marketing, offering and providing
merchant authorization and processing services for credit card, charge card,
debit card and ATM card transactions, and check verification and recovery
services, and other merchant services which BAMSI develops, which are
transferred to BAMSI or which an Association (defined below) develops and BAMSI
offers ("BAMSI Services").

        C.  The parties desire that BAMSI and the Bank cooperate and work
together in joint marketing opportunities, account-acquisition channels and
related services and support.

        D.  The parties intend to conduct their relationships under this
Agreement on an arm's length basis.

        E.  Bank of America NT&SA ("BofA") and Bank of America NW, N.A.
("BANW"), each a subsidiary of BAC, a Delaware corporation, currently own 100%
of the outstanding common stock of BAMSI and have entered into certain
agreements with BAMSI as of the date shown above: (1) transferring BofA's U.S.
domestic Merchant Services businesses and BANW's Merchant Services business to
BAMSI as of the date shown above; and (2) covering the contemplated transfer of
Bank of America's Philippines, Taiwan and Thailand Merchant Services businesses
to BAMSI upon receipt of certain government approvals.  BAMSI is currently
considering an initial public offering of shares of its Class A common stock,
$0.01 par value per share.  BANW and BofA intend for BANW into merge into BofA,
effective January 1, 1997.

        F.  Concurrently with the execution and delivery of this Agreement,
BAMSI has entered into, as of the date shown above: (1) a Non-Competition and
Corporate Opportunities

                                      -1-
<PAGE>
 
Allocation Agreement between BAMSI and BAC (the "Corporate Opportunities
Agreement"), (2) a Sponsorship and Processing Service Agreement between BAMSI
and BofA and Seafirst (the "Sponsorship and Processing Agreement"), (3) a
Processing Service Agreement between BAMSI and certain other BAC affiliates, and
(4) a Trademark License Agreement between BAMSI and BAC.

        NOW, THEREFORE, for valuable consideration, the parties hereby agree as
follows:

                                   Agreement
                                   ---------

        1.  Marketing and Promotions.
            ------------------------ 

        (a)  BAMSI Services.
             -------------- 

        (1)  During the term of this Agreement, the Bank and BAMSI will
cooperate and work together to market, promote and sell Merchant Services that
are provided by BAMSI or are transferred to BAMSI ("BAMSI Services") to existing
and prospective Merchant Services customers (collectively "Customers") according
to standards or requirements which the parties may establish from time to time
by mutual agreement.  Except as provided in the Corporate Opportunities
Agreement, during the term of this Agreement, the Bank will not promote or offer
Merchant Services other than BAMSI Services.  BAMSI Services which the Bank will
promote will include, among other things, authorization and processing services
for credit cards, charge cards, ATM cards and debit cards, check verification
and recovery services, and other Merchant Services products or services which
BAMSI develops or which an Association (defined below) develops and BAMSI
offers.

        (2)  To the extent legally permissible, the Bank will give BAMSI access
to the Bank's solicitation and distribution channels and resources which
include, without limitation, direct mail, statement inserts, telemarketing,
Internet and other on-line media and cross-sell databases.  If, through
expansion, merger, acquisition or other means, the Bank acquires or adds new
credit card portfolios, business partners, clients or sales forces, the Bank
will give BAMSI access to any new or additional solicitation and distribution
channels available through the Bank's new portfolios, business partners, clients
or sales forces.

        (b)  Bank Products.
             ------------- 

        (1)  During the term of this Agreement, the Bank and BAMSI will
cooperate and work together to market and promote Bank Products to Customers.
Bank Products will include, 

                                      -2-
<PAGE>
 
without limitation, consumer credit, business, corporate and purchasing cards.
Except as provided in the Corporate Opportunities Agreement, BAMSI will not
promote banking products and services other than Bank Products and will market
and promote Bank Services according to standards or requirements which the
parties may establish from time to time by mutual agreement.

        (2)  To the extent legally permissible, BAMSI will give the Bank access
to BAMSI's retail and commercial solicitation and distribution channels and
resources which include, without limitation, direct mail, statement inserts,
telemarketing, Internet and other on-line media and cross-sell databases.  If,
through expansion, merger, acquisition or other means, BAMSI acquires or adds
new businesses, offices or sales forces, BAMSI will give the Bank access to any
new or additional solicitation and distribution channels available through
BAMSI's new businesses, offices or sales forces.

        2.  Sales Training and Support.
            -------------------------- 

        (a)  To facilitate the Bank's promotion of BAMSI Services, BAMSI, at
BAMSI's expense, may from time to time and as product changes warrant: (1)
supply the Bank with sales and promotional information and literature and
related materials in any appropriate medium to inform the Bank of BAMSI
Services, and (2) provide training and related support services for the Bank's
personnel.  To facilitate BAMSI's promotion of Bank Services, the Bank, at the
Bank's expense, may from time to time and as product changes warrant: (1) supply
BAMSI with sales and promotional information and literature and related
materials in any appropriate medium to inform BAMSI of Bank Products, and (2)
provide training and related support services for BAMSI's personnel.

        (b)  The Bank and BAMSI will coordinate and cooperate with each other to
conduct joint promotions, including joint and contemporaneous sales calls to
Customers, to complement the features and benefits of each other's products and
services.

        3.  Information Access.
            ------------------ 

        To the extent legally permissible, each party to this Agreement will
give the other party access to any account and related information on each
Customer  to enable the other party to solicit the Customer for BAMSI Services
or Bank Products, as applicable.  Each party will maintain the confidentiality
of all such information in accordance with Section 8 below.

                                      -3-
<PAGE>
 
        4.  Compensation.
            ------------ 

        (a)  On a Customer-by-Customer or project-by-project basis, the parties
will mutually agree on the compensation each party will receive for marketing
services under this Agreement.  For each Customer or project, the parties will
enter into an amendment to this Agreement which, by reference, will become a
part of this Agreement and which will describe the marketing services to be
performed and the compensation to be paid.  Compensation under this Agreement
will be based on market-competitive pricing terms.

        (b)  Reports.  As part of the compensation under this Agreement, each
             -------                                                         
party will furnish the other party with MIS reports on Customers' account
information and transaction data, to the extent legally permissible and
operationally feasible.

        (c)  Payment.  Unless the parties agree to use BAC's intercompany
             -------                                                     
accounting system, each party will pay the other party by electronic transfer or
by check for the other party's services within 30 days following receipt of the
other party's itemized invoice.

        5.  Marks.
            ----- 

        (a)  The Bank hereby authorizes BAMSI, in accordance with the Trademark
License Agreement, to use the Bank's trademarks, tradenames and service marks
(the "Bank's Marks") to market and promote Bank Products or BAMSI Services.  The
Bank's Marks include, without limitation, Bank of America(R) and
BankAmericard(R).

        (b)  BAMSI hereby authorizes the Bank, in accordance with the Trademark
License Agreement, to use BAMSI's trademarks, tradenames and service marks
("BAMSI's Marks") to market and promote BAMSI Services or Bank Services.
BAMSI's Marks include, without limitation, BA Merchant Services and PayLink/TM/.

        6.  Term; Termination.
            ----------------- 

        (a)  The term of this Agreement will start as of the date first shown
above and continue without interruption for 5 years.  After the initial 5-year
term, the term will automatically renew for 1-year terms unless either party
gives at least 6 months' advance written notice of termination.  However, the
Bank may terminate this Agreement at any time upon 6 months' advance written
notice if BAC and its affiliates (other than BAMSI) beneficially own shares
representing less than a majority of the voting power of the outstanding common
stock of BAMSI.

                                      -4-
<PAGE>
 
        (b)  If a party materially fails to perform an obligation under this
Agreement, the other party may give written notice describing the failure to
perform, and if the failure is not corrected within 30 days, the notifying party
may terminate the Agreement immediately and will have the right to all available
remedies.

        7.  Independent Contractor.
            ---------------------- 

        (a)  Each party, in performing services under this Agreement, will be an
independent contractor of the other party, with exclusive control over its own
employees and agents who perform the terms under this Agreement.

        (b)  Each party is solely responsible for determining the terms and
conditions of employment between itself and its employees and agents, including,
without limitation, hiring, termination, hours of work, rates and payment of
compensation, and for the payment, reporting, collection and withholding of
taxes and similar contributions.

        8.  Confidentiality.
            --------------- 

        (a)  BAMSI will treat as strictly confidential and as the Bank's
exclusive proprietary property all documents and information concerning the
Bank's marketing plans, marketing data, pricing, customer names or account
numbers, and related material which BAMSI receives in connection with this
Agreement (collectively the "Bank Information").  Except as authorized by the
Bank in a signed writing, BAMSI will not sell or disclose Bank Information,
directly or indirectly, to a third party.  BAMSI will ensure that any agent
which BAMSI employs or retains to work with Bank Information will adhere to this
restriction of non-disclosure.  This section does not apply to Bank Information
placed in the public domain other than by virtue of BAMSI's wrongful act or
omission.

        (b)  The Bank will treat as strictly confidential and as BAMSI's
exclusive proprietary property all documents and information concerning BAMSI's
marketing plans, marketing data, pricing, customer names or account numbers, and
related material which the Bank receives in connection with this Agreement
(collectively "BAMSI Information").  Except as authorized by BAMSI in a signed
writing, the Bank will not sell or disclose BAMSI Information, directly or
indirectly, to a third party.  The Bank will ensure that any agent which the
Bank employs or retains to work with BAMSI Information will adhere to this
restriction of non-disclosure.  This section does not apply to BAMSI Information
placed in the public domain other than by virtue of the Bank's wrongful act or
omission.

                                      -5-
<PAGE>
 
        (c)  If either party receives a subpoena or other legal process which
specifically seeks to discover Information created by or belonging to the other
party or which constitutes the other party's proprietary property, the party
served with the subpoena or process will notify the other party immediately and
will cooperate at the other party's expense to contest the subpoena or process
if that is the desire of the other party.

        (d)  Each party will provide a secure environment to protect the
Information of the other party, and will take reasonable precautions to prevent
its disclosure, loss or damage.

        (e)  Upon expiration or termination of this Agreement, each party will
return or destroy within 5 business days all written Information and marketing
materials in its possession relating to the other party or the other party's
products and services through a mutually agreeable method.

        (f)  This Section 8 will survive expiration or termination of this
Agreement.

        9.  Indemnification.
            --------------- 

        (a)  By the Bank.  The Bank will defend, indemnify and hold BAMSI and
             -----------                                                     
each of its officers, directors, employees and agents harmless from and against
each liability, claim, demand, cost, damage, loss and cause of action
(collectively "Claim") arising from the Bank's failure to perform its
obligations under this Agreement, except in the case of BAMSI's gross negligence
or willful misconduct.

        (b)  By BAMSI.  BAMSI will defend, indemnify and hold the Bank and each
             --------                                                          
of its officers, directors, employees and agents harmless from and against each
Claim arising from BAMSI's failure to perform its obligations under this
Agreement, except in the case of the Bank's gross negligence or willful
misconduct.

        (c)  Notice.  Either party seeking indemnification under this Agreement
             ------                                                            
will give prompt written notice to the other party of any Claim for which
indemnification is sought.

        (d)  Taxes.  Each party will indemnify, reimburse and hold the other
             -----                                                          
party harmless from and for any applicable sales or use taxes arising from the
indemnifying party's performance of the terms of this Agreement.

        (e)  This Section 9 will survive expiration or termination of this
Agreement.

                                      -6-
<PAGE>
 
        10.  Supervision and Regulation.
             -------------------------- 

        (a)  The Bank is an insured institution subject to regulation and
supervision by the Office of the Comptroller of the Currency (OCC), and BAMSI is
a subsidiary of the Bank.  Some of the services under this Agreement constitute
bank services under 12 U.S.C. (S)1867(c).  To the extent required by law or
regulation, the parties will advise the OCC of the existence of this Agreement
and will cooperate with any examination which the OCC may wish to conduct in
connection with this Agreement or in connection with BAMSI's ongoing operations.

        (b)  This Section 10 will survive expiration or termination of this
Agreement.

        11.  Arbitration.
             ----------- 

        (a)  Any dispute or controversy between the parties will be resolved by
arbitration conducted in San Francisco, California, under the auspices, and in
accordance with the Commercial Rules, of the American Arbitration Association,
and in accordance with the United States Arbitration Act (Title 9, U.S. Code),
notwithstanding any choice-of-law provision in this Agreement.

        (b)  This Section 11 will survive termination of this Agreement.

        12.  Notices.
             ------- 

        Each notice under this Agreement will be in writing and signed and will
be deemed effective when one party delivers it in person or transmits it
electronically, or 3 days after the notice is mailed by registered or certified
mail, to the designated representative of the other party at the applicable
address below.

        To the Bank:
        ----------- 

        Bank of America NA #5060
        1825 East Buckeye Road
        Phoenix, AZ  85034

        Attention: President and CEO

        w/copy to:
        Bank of America
        General Counsel #3017
        555 California Street, 8th floor
        San Francisco, CA  94104

                                      -7-
<PAGE>
 
        To BAMSI:
        -------- 

        BA Merchant Services, Inc. #3710
        One South Van Ness Avenue
        San Francisco, CA  94103

        Attention: General Counsel #3710

        13.  Assignment.  Neither party may assign this Agreement without the
             ----------                                                      
written consent of the other party.  Upon consent, this Agreement will be
binding on and inure to the benefit of the parties' respective successors and
assigns.

        14.  Governing Law.
             ------------- 

        The laws of the State of California will govern this Agreement, and any
provisions on conflict of laws will have no effect.

        15.  Third-Party Beneficiaries.
             ------------------------- 

        Except as expressly provided in this Agreement, the parties to this
Agreement intend that this Agreement will not benefit or create any right or
cause of action in or on behalf of any person other than the parties to this
Agreement.

        16.  Entire Agreement.
             ---------------- 

        This Agreement, including the attached Appendices, sets forth the entire
agreement between the parties relating to the subject matter of this Agreement,
superseding all prior written or oral understandings.  This Agreement may not be
amended or modified without a writing signed by both parties.

        IN WITNESS WHEREOF, the parties hereby execute this Agreement as of the
first date shown above.


BANK OF AMERICA NA                          BA MERCHANT SERVICES, INC.


By __________________________               By ___________________________
        James G. Jones                             Sharif M. Bayyari
           Chairman                      President & Chief Executive Officer

                                      -8-

<PAGE>
 
                                                                    EXHIBIT 10.6

                        TAX ALLOCATION AGREEMENT BETWEEN
                       BAC AND BA MERCHANT SERVICES, INC.


     This Tax Allocation Agreement ("Agreement"), made this 3rd day of December
1996, by and between BankAmerica Corporation ("BAC") and BA Merchant Services,
Inc. ("BAMSI").

     Whereas, a consolidated U.S. federal income tax return ("Consolidated
Return") is filed which includes BAC and all domestic, Canadian and certain
Mexican subsidiaries ("Consolidated Group").  BAC will include BAMSI in its
consolidated federal income tax return relating to periods during which the
members of the Consolidated Group own 80 percent of the voting power and 80
percent of the value of the stock of BAMSI within the meaning of section 1504 of
the Internal Revenue Code.

     Whereas, consolidated, combined, joint or unitary income tax and franchise
tax returns on income ("Combined Returns") are also filed, as required by
certain state and local jurisdictions, including California.

     Whereas, certain direct and indirect subsidiaries of BAC join in filing
Consolidated and/or Combined Returns (the "BAC Group")

     Whereas, there will be periods during which BAMSI will join BAC in filing
either Consolidated or Combined Returns or both ("Affiliation Periods").

     Whereas, BAMSI anticipates that it will sell 14,000,000 shares of its Class
A Common Stock to the public in an initial public offering (the "IPO")
(16,100,000 if the underwriters exercise their over-allotment option) and that
as a result, BAMSI will thereafter cease to be included in the Consolidated
Group (although BAMSI may continue to be included in certain Combined Returns);

     Whereas, the parties wish to set forth in this Agreement the agreement
between BAC and BAMSI with respect to the allocation and settlement of the
federal, state and local taxes of the BAC Group and the agreement between BAC
and BAMSI with respect to the resolution of tax controversies;

     Now, therefore, in consideration of the mutual covenants contained herein,
the parties agree as follows:
<PAGE>
 
1.   Filing of Returns
     -----------------

     With respect to each Affiliation Period, BAC shall file, and BAMSI shall
agree to join in the filing of, Consolidated Returns and/or Combined Returns on
behalf of the BAC Group.  BAMSI shall execute and file such consents, elections
and other documents as BAC reasonably requests with respect to the filing of the
BAC Group's Consolidated and Combined Returns and shall timely provide to BAC
such information as may be necessary for the filing of such returns or for the
determination of amounts due under this Agreement.  BAMSI acknowledges and
agrees that the rights conferred upon BAC in connection with the filing of the
BAC Group's returns include, without limitation, the right to reasonably
determine the allocation of income (or loss) of BAC and BAMSI between the last
Affiliation Period and the next taxable period (including the allocation of tax
liability with respect to the date of the IPO).  BAMSI shall file all required
federal, state, local and foreign tax returns with respect to all periods for
which BAMSI is not includible on a return of BAC, and BAMSI shall be responsible
for the payment of all taxes in connection therewith.  BAMSI shall file any such
tax returns in a manner consistent with the manner in which BAC filed its
returns for Affiliation Periods (except as required by law or to the extent any
inconsistency would not adversely affect the returns of the BAC Group).

     For purposes of any Affiliation Period and any taxable period for which
BAMSI is included in any Consolidated Return or any Combined Returns, BAC and
BAMSI will settle taxes on income in the manner described below.  BAC and BAMSI
will use the same settlement procedure for payments made between BAC and BAMSI
after BAMSI ceases to be a member of the BAC Group, which are attributable to
adjustments made to Affiliation Periods.

2.   Allocation and Settlement of U.S. Federal Consolidated and Combined State
     -------------------------------------------------------------------------
     Income Taxes
     ------------

     BAMSI will determine and settle its share of the Consolidated/Combined
income taxes based upon income taxes currently payable on a separate return
basis as modified below.

     BAMSI will receive tax payments in the current year for its net operating
loss, its net capital loss, and its excess foreign tax credits and general
business credits (hereinafter referred to as "Tax Benefit Items"), as computed
on a separate return basis, provided these Tax Benefit Items can be carried back
on a separate return basis.

     If BAMSI's Tax Benefit Items cannot be carried back on a separate return
basis, but are utilized in the Consolidated/Combined Returns, BAMSI will receive
a tax payment equal to the reduction of the Consolidated/Combined tax liability
relating to the utilization of BAMSI's Tax Benefit Items.

                                                                              2.
<PAGE>
 
     If more than one corporation has Tax Benefit Items which cannot be carried
back on a separate return basis and the full amount of such items are not
utilized in the Consolidated/Combined Returns, each corporation receives a pro-
rata tax payment equal to the reduction of the Consolidated/Combined tax
liability relating to the utilization of the corporation's Tax Benefit Items.
Any such Tax Benefit Items not utilized in the Consolidated/Combined Return are
carried forward.  The specific ordering rules prescribed by the taxing
authorities are applied in computing the utilization of Tax Benefit Items.

     Tax Benefit Items utilized in the Consolidated/Combined Returns for which a
tax payment was received by BAMSI will be excluded from the computation of
BAMSI's tax liability on a separate return basis for any succeeding year.

3.   Controlled Group Tax Benefits
     -----------------------------

     Controlled group tax items, including apportionment of rate brackets,
minimum tax exemption, environmental tax exemption, and other similar items, are
determined on a Consolidated/Combined basis.  The controlled group tax items are
allocated to each corporation in the BAC Group on an equitable and consistent
basis if such items are claimed on a Consolidated/Combined return.

4.   Alternative Minimum Tax ("AMT") and Alternative Minimum Tax Credit ("AMTC")
     ---------------------------------------------------------------------------

     AMT is determined on a Consolidated/Combined basis and allocated to each
corporation on an equitable and consistent basis.  The allocation is based upon
each corporation's tax preferences, tax adjustments and other items causing the
AMT in the Consolidated/Combined return.  AMT is not allocated to any
corporation that does not have any tax preferences, positive tax adjustment
items or other items causing AMT.  The total amount of AMT allocated to each
corporation cannot exceed the Consolidated AMT and the Combined AMT, for any
given state, in any tax year.

     In future years, as any Consolidated/Combined return AMTC is utilized, AMTC
is allocated to each corporation on an equitable and consistent basis.  This
allocation is based upon the amount of AMT that had been previously allocated to
each corporation. To the extent that AMTC would otherwise be allocated to BAMSI,
if BAMSI had not left the BAC Group, due to an allocation of AMT to BAMSI during
an Affiliation Period, BAMSI shall be entitled to a payment from BAC in an
amount equivalent to such AMTC.  The total amount of AMTC allocated to each
corporation cannot exceed the consolidated AMTC claimed in any tax year.

                                                                              3.
<PAGE>
 
5.   Combined State and Local Income and Franchise Taxes on Income
     -------------------------------------------------------------

     The tax liability of Combined Returns is calculated by applying BAMSI's
apportionment factors, as computed on a separate return basis, to BAMSI's
separate return taxable income using the tax accounting method applicable to the
state or local tax jurisdictions.

6.   Tax Settlement Payments
     -----------------------

     In addition to settlements required by paragraphs 7 and 8, tax settlement
payments between BAC and BAMSI are made as follows:

     (a) BAMSI will pay or receive its current year estimated tax liability or
refund, as computed on a separate return basis, at the respective quarterly
installment due dates, including the original return due date.

     (b) BAMSI will pay BAC the amount of taxes or receive tax overpayments, as
computed on a separate return basis, (less previous settlements, if any) on the
extended due dates of the Consolidated/Combined Returns.

     (c) BAMSI will receive a refund from BAC in the current
Consolidated/Combined year of previously paid taxes for Tax Benefit Items that
can be carried back on a separate return basis.

     (d) BAMSI will receive a payment from BAC in the current year for the
reduction in the Consolidated/Combined tax liability that results from the
utilization of its Tax Benefit Items not utilized previously on a separate or
Consolidated/Combined basis.

     (e) Federal and Combined taxes attributable to or from each foreign
subsidiary or branch of BAMSI will be settled directly with BAMSI.

     (f) BAMSI will settle all taxes of separately filed tax returns directly
with the individual tax jurisdictions.
 
7.   Restructuring Taxes
     -------------------

     Notwithstanding any other provision of this agreement, any amount payable
with respect to Restructuring Taxes and any related costs imposed upon any
member of the BAC Group shall be allocated in the year determined between the
BAC Group and BAMSI in accordance with Schedule A.  "Restructuring Taxes" shall
mean any taxes resulting from transactions contemplated by the transfer of
assets to BAMSI by other BAC Group members or the

                                                                              4.
<PAGE>
 
assumption by BAMSI of liabilities of such other BAC Group members in connection
with such transfers.

8.   Subsequent Return Adjustments
     -----------------------------

     In the event the Consolidated or Combined Returns are amended or adjusted
(whether by reason of the filing of an amended return, a claim for refund, or
otherwise) the liability of BAMSI will be redetermined, adjusted and settled on
a separate return basis consistent with the above provisions.

     In the event the Consolidated or Combined tax liability is redetermined or
adjusted pursuant to an audit or challenge by the taxing authorities, or if a
voluntary tax payment is made to limit the accrual of interest on audit issues,
the tax liability of BAMSI will be redetermined, adjusted and settled, as
appropriate.  Payments reflecting such redeterminations or adjustments shall be
made when (a) a settlement (evidenced in writing or by the payment of taxes) is
entered into with the taxing authority, (b) a decision of a court having
jurisdiction in the matter becomes final and is not subject to appeal, or (c)
BAC makes a voluntary tax payment on behalf of the BAC Group with respect to the
Consolidated or Combined Returns.

     BAC may allocate the liability for any redetermination or adjustment on a
tentative basis among the member corporations and BAMSI in accordance with its
estimate of each corporation's liability on a separate return basis.  The
tentative allocations will be revised and settled when return adjustments are
finalized.

9.   Penalties and Interest
     ----------------------

     If penalties or interest are imposed by the taxing authorities, or if a
voluntary interest payment is made, the payment is allocated to and made by each
responsible corporation.  If any interest from the taxing authorities is
received by BAC or its subsidiaries included in the Consolidated or Combined
Returns, such interest shall be allocated and refunded to the attributable
corporation.

10.  Billing
     -------

     The Tax Department of Bank of America NT&SA determines the tax settlements
and provides written notification of the tax payments and refunds at the
respective installment due dates for estimated tax payments and at the original
and extended due dates of the Consolidated/Combined Returns.

     In addition, written notification of any tax payment or overpayment for
adjustments reflected in amended returns and tax audits and of any Restructuring
Taxes will also be provided by the Tax Department, as appropriate.

                                                                              5.
<PAGE>
 
     Payments of income taxes, penalties and interest are payable within thirty
(30) days of billing.  If payment is not made within the thirty-day period,
interest is charged from the date of billing to the date of payment.  Interest
accrues on the late payment at the same rate used by the taxing authorities on
late payments during such period.

11.  Determinations and Disputes
     ---------------------------

     Subject to section 12 of this Agreement, in the event that any dispute must
be settled under this Agreement, the parties hereto agree to submit the issue in
writing to the Tax Advisory Committee ("Committee") for its review and
recommendation, with the final decision to be made by the Chief Accounting
Officer.  The Committee consists of the Director of Tax and representatives from
Corporate Finance and Corporate Treasury.  The Committee shall permit a
representative of BAMSI to participate in the review as appropriate.  In the
event that reasonable mutual satisfaction cannot be reached between BAC and
BAMSI with respect to a final decision of the Chief Accounting Officer, the
dispute may be submitted to arbitration as described below.

     Any dispute, controversy or claim between BAC and BAMSI arising out of or
relating to this Agreement, or any agreements or instruments relating hereto or
delivered in connection herewith, will be resolved by arbitration conducted in
San Francisco, California under the auspices and according to the Commercial
Arbitration Rules of the American Arbitration Association.  The arbitration
shall be conducted in accordance with the United States Arbitration Act (Title
9, U.S. Code), notwithstanding any choice of law provision in this Agreement.

12.  Procedural Matters
     ------------------

     (a) To the extent that BAMSI remains part of the Consolidated Return for
federal income tax purposes or part of a Combined Return, the Tax Department
will prepare and file Consolidated and Combined Returns, along with any other
documents or statements that are required to be filed with the taxing
authorities for the U.S. federal, state or local purposes, related to
Consolidated and Combined Returns.  In its sole discretion, with respect to any
Consolidated/Combined Return which it has filed or will file, BAC has the right
to

          (i)  Determine:

               1) The manner in which such returns, documents or statements are
prepared and filed including, without limitation, the manner in which any item
of income gain, loss, deduction or credit shall be reported;

               2) The manner in which the Consolidated or Combined tax liability
will be allocated for the purpose of

                                                                              6.
<PAGE>
 
determining the taxable earnings and profits of each corporation;

               3)   Whether any extensions may be requested; and

               4)   The elections that are made by any corporation included in
BAC's Consolidated/Combined Returns.

          (ii) Except as otherwise expressly provided in (b) and (c), contest,
compromise or settle any adjustment or deficiency proposed, asserted or assessed
as a result of any audit of such returns by the taxing authorities;

          (iii) File, prosecute, compromise or settle any claim for refund; and

          (iv) Determine whether any refunds to which BAC and its subsidiaries
may be entitled are paid by way of refund or credited against the tax liability
of BAC and its subsidiaries.

     Without limiting its rights and obligations, BAMSI hereby irrevocably
appoints BAC as its agent and attorney-in-fact to take such action (including
the execution of documents) as BAC may deem appropriate to effect the foregoing.

     Filing positions taken in the Consolidated/Combined Returns may adversely
impact the computation of separate return tax liabilities of certain
corporations.  Accordingly, the Tax Department will calculate each corporation's
separate return tax liability or refund using the different filing basis that
would be available to the corporation had it filed a separate return, if it
results in a material difference in computing the corporation's separate tax
liability.

     (b) If any party receives notice of a tax examination, audit or challenge
involving amounts subject to this Agreement, such party shall timely notify the
other party of the information and shall provide the other party with a written
copy of any relevant letters, forms or schedules received from any taxing
authority or otherwise in its possession and shall provide notice and
information relating to all material proceedings in connection therewith.  In
any audit conference or other proceeding with any taxing authority or in any
judicial proceedings concerning the determination of the tax liabilities of the
BAC Group or any of its members, including BAMSI, the BAC Group and each of its
members shall be represented by persons selected by BAC, except that BAMSI shall
select its own representative; provided however, the settlement and terms of
settlement of any issues relating to such audits shall be in the sole discretion
of BAC. In the event that BAMSI can show, by clear and convincing evidence, that
any such settlement or the terms of such settlement unreasonably and adversely
affects BAMSI, the resulting dispute between BAC and BAMSI may be submitted to
arbitration as described above in Section 11.

                                                                              7.
<PAGE>
 
     BAC shall have the right to review BAMSI's separate returns and records
relating thereto with respect to issues which are relevant for BAC's returns.
Such access shall be provided on a reasonable basis.  BAC shall have a right to
participate in audits of BAMSI's separate returns with respect to issues which
are relevant for BAC's returns; provided however, the settlement and terms of
settlement of any issues relating to such audits shall be in the sole discretion
of BAMSI.  In the event that BAC can show, by clear and convincing evidence,
that such settlement or the terms of such settlement unreasonably and adversely
affect BAC, the resulting dispute between BAC and BAMSI may be submitted to
arbitration as described above in Section 11.

     (c) Notwithstanding (b), so long as any proposed deficiency solely involves
a tax issue of BAMSI, BAC shall contest such issue to the extent requested in
writing by BAMSI and shall permit BAMSI, at BAMSI's expense, to participate in
all conferences and meetings with taxing authorities with respect to the issue;
provided, however, that if (and so long as) the controversy also involves a tax
issue of BAC or member of the BAC Group other than BAMSI (whether for the
taxable year in question or another taxable year), BAC shall be entitled to the
choice of forum for the proceedings and shall have the right to make any
decision as to settlement of the contest or any issue; further, in no event
shall BAC be required to take any action requested by BAMSI unless and until (i)
BAMSI shall have given BAC an indemnity in a form satisfactory to BAC for any
liability, expense or loss arising out of or relating to BAMSI issues involved
in the dispute or contest (including, without limitation, all out-of-pocket
expenses solely of BAMSI (including internal computation costs of BAC Group
employees), costs, losses, reasonable disbursements, penalties, interest and
additions to tax relating to such issues, but excluding any expense of BAC
incurred for the purpose of monitoring the BAMSI issues) and (ii) if such
contest is to be conducted in a manner requiring payment of a proposed tax
deficiency, BAMSI shall have advanced to BAC on an interest-free basis an amount
attributable to the issue, together with any required interest or penalties.

13.  Termination
     -----------

     This Agreement between BAC and BAMSI shall terminate if BAC and BAMSI
agree, in writing, to terminate this Agreement.  In addition, BAC shall have the
right to terminate this Agreement at any time upon 30 days' prior written notice
to BAMSI, if BAC and its affiliates beneficially own less than a majority of the
voting power of the outstanding common stock of BAMSI.

     With respect to BAC and BAMSI, notwithstanding the termination of this
Agreement, the provisions herein remain in effect for any tax year in which
Consolidated/Combined Returns have been filed.

                                                                              8.
<PAGE>
 
     Upon the departure of BAMSI from the BAC Group, BAC will pay BAMSI for any
previously unpaid tax benefits relating to Tax Benefit Items that were utilized
in the Consolidated/Combined Returns.

14.  Indemnity
     ---------

     BAMSI will be indemnified by BAC for any joint and several federal income
tax liability incurred during an Affiliation Period which is not attributable to
BAMSI.

15.  Miscellaneous Provisions
     ------------------------

     This agreement embodies the entire understanding and agreement of BAC and
BAMSI with respect to the allocation and settlement of income taxes.


16.  Effective Date
     --------------

     This agreement is effective for 1996 and all subsequent years.


     In Witness Whereof, the undersigned parties have caused this Agreement to
be executed as of the date first above written.


                                    BankAmerica Corporation


                                    By /s/ Barry L. Pyle
                                       ----------------------------------
                                         Barry L. Pyle
                                         Senior Vice President



                                    BA Merchant Services, Inc.


                                    By /s/ Sharif M. Bayyari
                                       ----------------------------------
                                         Sharif M. Bayyari
                                         President and Chief
                                           Executive Officer

                                                                              9.

<PAGE>
 
                                                                   EXHIBIT 10.12

                          ASIAN ACQUISITION AGREEMENT


     THIS ASIAN ACQUISITION AGREEMENT (this "Agreement") made this 3rd day of
December, 1996 by and between BANK OF AMERICA NATIONAL TRUST & SAVINGS
                              ----------------------------------------
ASSOCIATION, a national banking association ("Bank"), and BA MERCHANT SERVICES,
- -----------                                               ---------------------
INC., a Delaware corporation ("BAMSI"):
- ----                                   

                                    RECITALS

     A.   Bank.  Bank is an existing national banking association duly organized
          ----                                                                  
and in good standing under the laws of the United States with its principal
executive offices located in San Francisco, California.

     B.   BAMSI.  BAMSI is an existing corporation, formed under the laws of the
          -----                                                                 
State of Delaware, with its principal executive offices located in San
Francisco, California.

     C.   Corporate Approvals.  Each of the parties to this Agreement has
          -------------------                                            
obtained all necessary corporate approvals for the execution and delivery of
this Agreement.

     D.   Arm's Length Relationship.  The parties to this Agreement intend to
          -------------------------                                          
conduct their relationships hereunder on an arm's length basis.

     E.   BAC/BAMSI Transactions.  Bank and Bank of America NW, National
          ----------------------                                        
Association ("BANW"), each a subsidiary of BankAmerica Corporation, a Delaware
corporation ("BAC"), currently own 100% of the outstanding common stock of
BAMSI.  Bank and BANW have entered into certain agreements dated as of December
3, 1996 with BAMSI transferring Bank's domestic processing businesses and BANW's
merchant processing business to BAMSI effective as of such date.  BAMSI is
currently considering an initial public offering of shares of its Class A common
stock, $.01 par value per share ("Class A Common Stock").

     F.   Related Agreements.  BAMSI has entered or will enter into (1) a Non-
          ------------------                                                 
Competition and Corporate Opportunities Allocation Agreement dated as of
December 3, 1996 between BAC and BAMSI (the "Corporate Opportunities
Agreement"), (2) a Marketing Agreement dated as of December 3, 1996 among BAMSI,
Bank and BANW (the "Marketing Agreement"), (3) Processing Services Agreements
dated as of December 3, 1996 between BAMSI and other subsidiary banking
institutions of BAC (the "Affiliate Bank Processing Agreements"), (4) an
Administrative Services Agreement dated as of December 3, 1996 between Bank and
BAMSI (the "Administrative Services Agreement"), (5) a Trademark License
Agreement dated as of December 3, 1996 between BAC and BAMSI (the "License
Agreement"), (6) a Registration Rights Agreement to be entered into among BAMSI,
Bank and BANW (the "Registration Rights Agreement"), (7) a Tax Allocation
Agreement dated as of December 3, 1996 between BAC and BAMSI (the "Tax
Agreement") and (8) a Sponsorship Processing Agreement dated as of December 3,
1996 between Bank and BAMSI (the "Sponsorship Agreement").  The Corporate
Opportunities Agreement, the

                                      -1-
<PAGE>
 
Marketing Agreement, the Affiliate Bank Processing Agreements, the
Administrative Services Agreement, the Trademark Agreement, the Registration
Rights Agreement, the Tax Agreement and the Sponsorship Agreement are herein
collectively referred to as the "Related Agreements."

     G.   Asian Merchant Processing Businesses.  Bank owns and operates merchant
          ------------------------------------                                  
processing businesses in Thailand (the "Thailand Business") and the Philippines
(the "Philippines Business" and together with the Thailand Business, the "Asian
Businesses" and individually, each an "Asian Business"), Taiwan (the "Taiwan
Business"), India (the "Indian Business") and South Korea (the "Korean
Business").  In addition, Bank has established a program to operate a merchant
processing business in The Peoples Republic of China (the "PRC Business") and
has applied for a license or has explored opportunities to conduct a merchant
processing business in Indonesia (the "Indonesian Business") and Vietnam (the
"Vietnamese Business" and together with the Taiwan Business, the Indian
Business, the Korean Business and the Indonesian Business, the "Additional Asian
Businesses" and individually, each an "Additional Asian Business").

     H.   Acquisition of Asian Businesses.  Pursuant to the terms and conditions
          -------------------------------                                       
set forth in this Agreement, (i) Bank desires to transfer each of the Asian
Businesses to BAMSI, and BAMSI desires to acquire each of the Asian Businesses,
by purchasing the Assets (as hereinafter defined) in exchange for shares of
Class B Common Stock, par value $.01 per share ("Class B Common Stock") of BAMSI
and the assumption by BAMSI of the Assumed Liabilities (as hereinafter defined)
as set forth herein, and (ii) Bank and BAMSI desire to work cooperatively to
enable BAMSI to acquire the Additional Asian Businesses in the future.

     NOW, THEREFORE, in consideration of the premises, representations,
warranties, mutual covenants and agreements hereinafter set forth, and for good
and valuable consideration the receipt and sufficiency of which are hereby
acknowledged, Bank and BAMSI hereby covenant and agree as follows:


                                   ARTICLE I

                               TRANSFER OF ASSETS
                               ------------------

     Section 1.1  Transferred Assets.  At each Closing (as hereinafter defined)
                  ------------------                                           
for an Asian Business, Bank shall sell, assign, grant, convey, transfer and
deliver to BAMSI, and BAMSI shall acquire from Bank, all of Bank's right, title
and interest in and to all of the tangible and intangible assets primarily
related to and used primarily by such Asian Business, as they exist as of the
Closing (as hereinafter defined) for such Asian Business, together with all
accrued benefits and rights pertaining thereto (collectively, the "Assets"),
other than the Excluded Assets (as hereinafter defined), including, without
limitation:

                                      -2-
<PAGE>
 
     (a) Receivables.  All accounts receivable, drafts in transit, notes
         -----------                                                    
receivable, prepayments by or on behalf of such Asian Business, advances by or
on behalf of such Asian Business and outstanding at the Closing;

     (b) Claims.  All claims, demands and causes of action in favor of Bank
         ------                                                            
arising primarily out of such Asian Business;

     (c) Inventories.  All raw materials, work-in-process, finished goods,
         -----------                                                      
supplies and other inventories in each case intended for use or sale by such
Asian Business;

     (d) Real Property.  Those certain premises or parcels of land, in each case
         -------------                                                          
leased by Bank and used in the conduct of the Business as listed on Schedule
l.l(d) ("Real Property"), together with any and all buildings, plants and other
structures and improvements thereon, any and all rights and privileges
pertaining thereto, including, without limitation, ownership interests,
leasehold interests, easements, transferable permits, licenses, rights of way,
leases, and purchase and option agreements with respect to any such Real
Property and, any and all fixtures, machinery, equipment and other property
appurtenant thereto;

     (e) Personal Property.  Any and all machinery, furniture, tools, spare
         -----------------                                                 
parts, automobiles and other vehicles, office and computer equipment and other
personal property in each case used exclusively in the operation of such Asian
Business;

     (f) Contracts.  Subject to Section 7.1, all contracts, agreements, leases
         ---------                                                            
and offers open for acceptance of any nature, whether written or oral,
exclusively relating to such Asian Business, including, without limitation, all
assignable merchant customer agreements for the provision of merchant processing
services by such Asian Business ("Merchant Agreements") and all other customer
contracts, leases of personal property and purchase orders;

     (g) Merchant Accounts.  All security interests in each demand deposit or
         -----------------                                                   
current or similar account, either with Bank or another financial institution,
linked to a customer under a Merchant Agreement, in accordance with Section 5.3;

     (h) Operating Permits.  Subject to Section 7.1, all licenses, permits and
         -----------------                                                    
authorizations, environmental or otherwise, in each case exclusively used to
operate such Asian Business;

     (i) Computer Programs.  All interests of such Asian Business in the
         -----------------                                              
software and computer programs and documentation used exclusively in conducting
such Asian Business, including flow charts, diagrams, descriptive texts and
programs, computer printouts, underlying tapes, computer data bases and similar
items;

     (j) Books and Records.  All books and records exclusively relating to such
         -----------------                                                     
Asian Business, including, without limitation, all customer and supplier lists,
accounts and records, forms and office supplies, advertising and promotional
literature and price lists, all manuals and reports and other publications
relating exclusively to such Asian Business;

                                      -3-
<PAGE>
 
     (k) Cash balances for such Asian Business existing on the date of Closing;

     (l) Any employee plan assets ("Plan Assets") maintained by Bank for the
benefit of the employees of any of the Asian Business (collectively, the
"Employee Benefit Plans"); and

     (m) In the case of the Philippines Business, certificates evidencing all of
the outstanding shares of BA Card Services, Inc., a Philippines corporation ("BA
Card Services"), owned by Bank.

     Without limiting the foregoing, the Assets shall consist of all assets
relating to such Asian Business that would be reflected on a consolidated
balance sheet prepared on the date of Closing in accordance with generally
accepted accounting principles consistent with the audited balance sheet of BA
Merchant Services (Asia) at December 31, 1995 and the unaudited balance sheet of
BA Merchant Services (Asia) at September 30, 1996.

     Section 1.2  Assets Held by Affiliates.  Bank shall, prior to each Closing
                  -------------------------                                    
for an Asian Business, acquire from its Affiliates and sell, assign, convey or
transfer to BAMSI, without additional consideration from BAMSI, and BAMSI shall,
at each such Closing, acquire from Bank, subject to transfer at the Closing, all
of such Affiliates' right, title and interest, if any, in any of the Assets
related to such Asian Business.  For purposes of this Agreement, "Affiliate"
means any person directly or indirectly controlling or controlled by or under
direct or indirect "common" control with the Bank (including without limitation,
their respective officers, directors and employees); provided, that in no event
shall BAMSI or the Business be treated as an Affiliate of Bank, nor shall any
person directly or indirectly controlled by BAMSI (including without limitation
for this purpose, its officers, directors and employees) as a result of such
person's relationship with BAMSI be treated as an Affiliate of Bank.  For this
purpose, "control" means the power to direct the management and policies of a
person through the ownership of securities, by contract or otherwise and the
terms "controlling" and "controlled" have meanings correlative to the foregoing.

     Section 1.3  Excluded Assets.  Notwithstanding anything contained herein to
                  ---------------                                               
the contrary, the Assets shall not include, and Bank will not, and will not
cause any Affiliate to, transfer to BAMSI and BAMSI will not accept any of the
following (collectively, the "Excluded Assets"):

     (a) Books of original financial entry and internal accounting documents and
records relating to any Asian Business and any other books and records relating
to any Asian Business that Bank is required to retain pursuant to statute, rule
or regulation, but BAMSI in such event shall have the right to inspect and copy
for any proper purpose;

     (b) Any assets of employee benefit plans, other than the Plan Assets;

     (c) All rights to refunds of all federal, state, local, foreign and
provincial income, capital gains, gross receipts, profits, property, transfer,
sales, mercantile, value added, capital stock, franchise or other taxes,
including estimated taxes relating thereto and any interest

                                      -4-
<PAGE>
 
and penalties imposed thereon (collectively, "Taxes") relating to the Assets or
the Asian Businesses to the extent such Taxes relate to a period commencing
prior to the Closing and were not paid by BAMSI;

     (d) Any of the right, title and interest in the bank accounts of the Asian
Businesses, subject to Section 5.3;

     (e) Policies of insurance, fidelity, surety or similar bonds and the
coverages afforded thereby;

     (f) Any assets of Bank or any Affiliate thereof not primarily related to or
used primarily by an Asian Business as conducted prior to the Closing for such
Asian Business; and

     (g) All rights, causes of action and claims to the extent arising out of
any of the Excluded Assets described in paragraphs (a) through (g) hereof or any
of the Retained Liabilities (as hereinafter defined), including, without
limitation, any rights to reimbursement for damages, fees or expenses.

     Section 1.4  Terms Related to the Transfer of Assets.  Title to and risk of
                  ---------------------------------------                       
loss or damage to the Assets for each Asian Business shall pass to BAMSI at the
Closing for such Asian Business.  Bank's insurance coverage for such Asian
Business and the related Assets shall cease as of such Closing as to losses
arising from events occurring on or after the date thereof.

     Section 1.5  Warranty.
                  -------- 

     (a) Bank represents and warrants that at each Closing (i) the Assets
constitute all of the assets necessary for the conduct of the business of such
Asian Business as contemplated by the Registration Statement (No. 333-13985)
relating to the proposed offering of shares of Class A Common Stock of BAMSI and
(ii) Bank will have transferred to BAMSI good and marketable title to or a valid
leasehold interest in all personal property and other assets relating to such
Asian Business, free and clear of all liens, encumbrances and defects except
such as are described in such Registration Statement or such as do not
materially affect the value of such assets and do not materially interfere with
the use made and proposed to be made of such Assets by BAMSI.

     (b) Bank agrees to assign to BAMSI such rights as Bank may have the right
to assign under any warranty made by any vendor, manufacturer or contractor with
respect to any of the Assets.  Except as otherwise provided herein, all of the
Assets shall remain "as is" and "where is" on the date of this Agreement through
such Closing.

                                      -5-
<PAGE>
 
                                  ARTICLE II

                           ASSUMPTION OF LIABILITIES
                           -------------------------

          Section 2.1  Assumed Liabilities and Obligations.  At each Closing for
                       -----------------------------------                      
an Asian Business, Bank shall delegate to BAMSI, and BAMSI shall assume and
agree to thereafter pay, satisfy, perform and discharge, as if such Asian
Business had been operated by BAMSI from the commencement thereof and had never
been owned by Bank, all of the obligations and liabilities to the extent arising
out of or relating to such Asian Business or the related Assets, known or
unknown, accrued, absolute, contingent or otherwise, whether arising from
pending or threatened claims against Bank related to such Asian Business or the
related Assets, including, without limitation, environmental liabilities,
whether arising as a result of the transactions contemplated hereby, whether
existing at such Closing or arising at any time or from time to time after the
Closing, and whether based on circumstances, events or actions arising
theretofore or thereafter, and whether or not such obligations and liabilities
shall have been disclosed herein or reflected on the books and records of such
Asian Business (collectively, the "Assumed Liabilities"), other than the
Retained Liabilities (as hereinafter defined).

          Section 2.2  Retained Liabilities and Obligations.  The Assumed
                       ------------------------------------              
Liabilities shall not include, and Bank will not assign to BAMSI, and BAMSI will
not assume any of the following (collectively, the "Retained Liabilities"):

          (a) Any liability to the employees of an Asian Business prior to or as
of the Closing for such Asian Business to provide benefits to such employees
under those employee benefit plans which provide medical, dental, disability or
life insurance coverage (collectively, "Employee Insurance Plans") for claims
arising from occurrences (as defined in the relevant plan) prior to the Closing
for such Asian Business;

          (b) Any liability for vested benefits under the Employee Benefit Plans
which have accrued to any employee of an Asian Business as of the Closing for
such Asian Business, as if such employee was terminated as of such Closing;

          (c) Liabilities for which an insurer has liability under a Bank
insurance policy, to the extent of actual coverage under such policy, and to the
extent arising out of occurrences (as defined in such policy) prior to Closing;
provided that, notwithstanding the foregoing, Bank shall not retain any
environmental liabilities of any Asian Business whether based on circumstances,
events or actions arising before or after the Closings or whether arising under
present or future laws or any actual or alleged contractual obligations of Bank
or BAMSI or any Asian Business;

          (d) Liabilities solely for Taxes relating to the Assets or the Asian
Businesses to the extent such Taxes relate to any period prior to the respective
Closing dates;

          (e) Liabilities exclusively arising out of or related to any of the
Excluded Assets; and

                                      -6-
<PAGE>
 
     (f) With respect to liabilities that are required to be reflected on a
balance sheet prepared in accordance with generally accepted accounting
principles, those liabilities that would not be reflected on a consolidated
balance sheet prepared on the date of Closing in accordance with generally
accepted accounting principles consistent with the audited balance sheet of BA
Merchant Services (Asia) at December 31, 1995 and the unaudited balance sheet of
BA Merchant Services (Asia) at September 30, 1996.


                                  ARTICLE III

                                 PURCHASE PRICE
                                 --------------

          Section 3.1  Purchase Price.  With respect to each Asian Business,
                       --------------                                       
BAMSI will assume the Assumed Liabilities and will deliver shares of its Class B
Common Stock to Bank as consideration for Bank's selling, granting, assigning,
conveying, transferring and delivering to BAMSI all of its right, title and
interest in and to the Assets relating to such Asian Business as follows:

     Thailand Business       150,000 shares   (the "Thailand Consideration")

     Philippines Business    550,000 shares   (the "Philippines  Consideration")


                                   ARTICLE IV

                         REPRESENTATIONS AND WARRANTIES
                         ------------------------------

     Section 4.1  Representations and Warranties of Bank.  Bank hereby
                  --------------------------------------              
represents and warrants to BAMSI that:

     (a) Incorporation and Good Standing.  Bank is a national banking
         -------------------------------                             
association duly organized, validly existing and in good standing under the laws
of the United States of America, with requisite corporate power to own and
operate the Assets and to carry on the Asian Businesses as now being conducted.

     (b) Authorization.  The execution, delivery and performance by Bank of this
         -------------                                                          
Agreement are within the corporate power of Bank, has been duly authorized by
all necessary corporate action and does not contravene or constitute a default
under any provision of the articles of association or by-laws of Bank.  To the
knowledge of Bank, except for the Fed Approval (as hereinafter defined) and the
Asian Approvals (as hereinafter defined), the execution, delivery and
performance by Bank of this Agreement requires no action by or in respect of, or
filing with, any governmental body, agency or official, and no consents or
approvals of any public body or authority.  This Agreement constitutes a valid
and binding agreement of Bank, enforceable against Bank in accordance with its
terms.

                                      -7-
<PAGE>
 
     (c) Absence of Restrictions.  To the knowledge of Bank, the execution and
         -----------------------                                              
delivery of this Agreement by Bank and the performance by Bank of its
obligations hereunder does not and will not contravene, constitute a default
under, or give rise to or result in any right of termination, cancellation or
acceleration or in the creation of any lien under, any material agreement,
judgment, injunction, order, decree or other instrument to which Bank or BA Card
Services is a party.

     (d) Litigation.  To the knowledge of Bank, there is no action, proceeding
         ----------                                                           
or investigation pending or threatened against Bank or BA Card Services which
questions or challenges the validity of this Agreement or any action taken or to
be taken by Bank or BA Card Services pursuant to this Agreement or in connection
with the transactions contemplated hereby.

     (e) Compliance With Laws.  To the knowledge of Bank, neither Bank nor BA
         --------------------                                                
Card Services is in violation of any applicable federal, state, or local law,
regulation or order or any other requirement of any governmental, regulatory or
administration agency or authority or court or other tribunal relating
specifically to the Assets or the Asian Businesses, where such violation could
reasonably be expected to have a material adverse effect on such Assets, such
Asian Businesses or Bank's ability to transfer the Asian Businesses to BAMSI.

     (f) Financial Statements.  The audited financial statements of BA Merchant
         --------------------                                                  
Services (Asia) at and for the year ended December 31, 1995 and the unaudited
financial statements of BA Merchant Services (Asia) at and for the nine months
ended September 30, 1996 have been prepared in accordance with generally
accepted accounting principles on a consistent basis and fairly present the
financial position and results of operations of the Asian Businesses and the
Taiwan Business on a combined basis and reflect all assets and liabilities that
are part of such businesses.

     Section 4.2  Representations and Warranties of BAMSI.  BAMSI hereby
                  ---------------------------------------               
represents and warrants to Bank that:

     (a) Incorporation and Good Standing.  BAMSI is a corporation duly
         -------------------------------                              
incorporated, validly existing and in good standing under the laws of the State
of Delaware with requisite corporate power to own and operate its assets and
properties and to carry on its business as now being conducted and as proposed
to be conducted.  BAMSI is duly qualified to do business and is in good standing
as a foreign corporation in the State of California.

     (b) Authorization.  The execution, delivery and performance of this
         -------------                                                  
Agreement by BAMSI is within BAMSI's corporate power and has been duly
authorized by all necessary corporate action and does not contravene or
constitute a default under any provision of BAMSI's certificate of incorporation
or by-laws.  To the knowledge of BAMSI, except for the Fed Approval and the
Asian Approvals, BAMSI's execution, delivery and performance of this Agreement
requires no action by or in respect of, or filing with, any governmental body,
agency or official, and no consents or approvals of any public body or
authority.  This

                                      -8-
<PAGE>
 
Agreement constitutes a valid and binding agreement of BAMSI, enforceable
against BAMSI in accordance with its terms.

     (c) Absence of Restrictions.  To the knowledge of BAMSI, the execution and
         -----------------------                                               
delivery of this Agreement and the performance by BAMSI of its obligations
hereunder does not and will not contravene, constitute a default under, or give
rise to or result in any right of termination, cancellation or acceleration or
in the creation of any lien under, any material agreement, judgment, injunction,
order, decree or other instrument to which BAMSI is a party.

     (d) Litigation.  To the knowledge of BAMSI, there is no action, proceeding
         ----------                                                            
or investigation pending or threatened against or involving BAMSI, which
questions or challenges the validity of this Agreement or any action taken or to
be taken by BAMSI pursuant to this Agreement or in connection with the
transactions contemplated hereby.

     (e) Compliance With Laws.  To the knowledge of BAMSI, BAMSI is not in
         --------------------                                             
violation of any applicable federal, state, or local law, regulation or order or
any other requirement of any governmental, regulatory or administration agency
or authority or court or other tribunal relating to it, where such violation
could reasonably be expected to have a material adverse effect on its ability to
carry out the transactions contemplated under this Agreement.


                                   ARTICLE V

                               COVENANTS OF BANK
                               -----------------

     Section 5.1  Pre-Closing Activities.  From and after the date of this
                  ----------------------                                  
Agreement until the earlier of the Closing for each Asian Business or until this
Agreement shall terminate pursuant to Article XI, except as otherwise agreed in
writing, Bank will use reasonable commercial efforts (a) to conduct such Asian
Businesses in the ordinary course and in a manner consistent with past
practices, except as may otherwise be permitted hereby, or (b) as necessary or
appropriate to consummate the transactions contemplated hereby.

     Section 5.2  Approvals and Consents.
                  ---------------------- 

     (a) Bank shall use reasonable commercial efforts to obtain any governmental
or regulatory approvals or consents, including the Fed Approvals and the Asian
Approvals, and make or cause to be made (or assist BAMSI in making) any
declarations, filings and registrations with governmental or regulatory
authorities, which are necessary for Bank to consummate the sale of each of the
Asian Businesses; provided, however, that Bank shall not be obligated to pay any
consideration therefor (except for filing fees and other similar charges).

     (b) Bank shall use reasonable commercial efforts to obtain any consent,
substitution, approval or amendment required to novate or assign all agreements,
leases,

                                      -9-
<PAGE>
 
licenses and other rights of any nature whatsoever relating to the Asian
Businesses; provided, however, that Bank shall not be obligated to pay any
consideration therefor (except for filing fees and other similar charges) to the
third party from whom such consents, approvals, substitutions and amendments are
requested.

     Section 5.3  Bank Accounts and Powers; Merchant Accounts.
                  ------------------------------------------- 

     (a) As of the Closing for each Asian Business, Bank will close all of the
bank accounts of such Asian Business and revoke, and shall hereby be deemed to
have revoked, all guarantees by Bank made with respect to such bank accounts and
the related Assets, and will revoke, and shall hereby be deemed to have revoked,
authorizations and powers of attorney of employees of such Asian Business to act
on behalf of such Asian Business, except (i) with respect to the accounts listed
on Schedule 5.3 as to which Bank will use reasonable efforts to transfer to
BAMSI's name at such Closing, subject to agreement by the relevant financial
institution if not Bank, and (ii) any such accounts shall remain open and any
funds contained in such accounts at the Closing shall remain on deposit therein
to the extent necessary pursuant to the following sentence.  Bank agrees that
any outstanding claims against funds contained in those accounts at the Closing
due to checks or drafts written against such funds in the ordinary course of
business consistent with past practice but not yet cleared by the financial
institution shall be paid when presented for payment to the appropriate
financial institution, in the order in which presented up to but not in excess
of the amount of funds contained in the respective accounts at the Closing.

     (b) As a part of the Closing for each Asian Business, Bank will, at BAMSI's
reasonable request and without further consideration, except for reimbursement
of out-of-pocket expenses, execute such additional security agreements,
instruments or other documents as BAMSI may require to effect the assignment and
transfer to BAMSI of Bank's security interest in each Merchant Account pursuant
to Section 1.1(g).

     Section 5.4  Further Assurances.  After the Closing for each Asian
                  ------------------                                   
Business, Bank will, at BAMSI's reasonable request and without further
consideration, except for reimbursement of out-of-pocket expenses, execute such
additional instruments of conveyance and transfer and provide to BAMSI such
additional documents as BAMSI may require to effect or evidence the transfer of
such Asian Business and related Assets to BAMSI.

     Section 5.5  Employee Benefit Plans and Employee Insurance Plans.  Bank
                  ---------------------------------------------------       
agrees that with respect to the employee benefit plans listed on Schedule
1.3(b), benefits accrued to employees of each Asian Business who participate in
those plans will become vested on the Closing date for such Asian Business, and,
for purposes of such plans, such employees will cease to be employees of Bank as
of the Closing for such Asian Business and will be treated as "terminated" as of
the Closing.

                                   ARTICLE VI

                               COVENANTS OF BAMSI
                               ------------------

                                      -10-
<PAGE>
 
     Section 6.1  Approvals and Consents.
                  ---------------------- 

     (a) BAMSI shall use reasonable commercial efforts to obtain all
governmental or regulatory approvals and consents, including the Fed Approval
and the Asian Approvals, and make or cause to be made (or assist Bank in making)
any declarations, filings and registrations with governmental or regulatory
authorities which are necessary for BAMSI to consummate the purchase and sale of
each of the Asian Businesses.

     (b) BAMSI shall use reasonable commercial efforts to obtain any consent,
substitution, approval or amendment required for the assignment or novation of
all agreements, leases, licenses and other rights of any nature whatsoever
relating to the Asian Businesses.

     Section 6.2  Further Assurances.  After the Closing for each Asian
                  ------------------                                   
Business, BAMSI will, at Bank's reasonable request, and without further
consideration, except for reasonable out-of-pocket expenses, execute such
additional instruments of assumption and provide to Bank such additional
documents as Bank may require to effect or ensure the proper assignment and
assumption of the Assumed Liabilities by BAMSI.

     Section 6.3  Preservation of Books and Records Post-Closing Access.  From
                  -----------------------------------------------------       
and after the Closing Date for each Asian Business, BAMSI agrees that it shall
preserve and keep the books and records of such Asian Business delivered to it
hereunder for such period of time as may be required by any government agency or
ongoing investigation, litigation or proceeding, and shall make its books,
records and employees available to Bank as may be reasonably required in
connection with any legal proceedings against or governmental investigations of
Bank, in connection with any tax examination or filing of Bank, or for any other
reasonable business purpose arising from or relating to the Assumed Liabilities
or the Retained Liabilities.

     Section 6.4  Employees.  Effective as of the Closing for each Asian
                  ---------                                             
Business, all employees of such Asian Business will cease to be employees of
Bank.  BAMSI agrees that it will offer employment to every employee of such
Asian Business.  All current employees are listed on Schedule 6.4, which
schedule shall be updated by Bank as of such Closing.


                                  ARTICLE VII

                        FURTHER COVENANTS OF THE PARTIES
                        --------------------------------

     Section 7.1  Non-assignable Contracts and Permits.  Nothing in this
                  ------------------------------------                  
Agreement shall be construed as an attempt to assign to BAMSI any contract,
commitment, or other agreement or permit, license or authorization which is by
law or its terms nonassignable or the assignment of which would constitute a
violation of statute, rule, regulation, contract, commitment or other agreement.
If, as of the Closing for any Asian Business, an attempted assignment of any
contract, commitment or other agreement would be ineffective or would affect
Bank's rights thereunder so that BAMSI would not in fact receive all such
rights, Bank shall cooperate with BAMSI in a mutually acceptable arrangement, at
BAMSI's cost,

                                      -11-
<PAGE>
 
to provide for BAMSI the benefit (including the economic benefit) of such
contract, commitment or other agreement (other than legal title).  If and so
long after the Closing as such assignment shall not have been made, Bank will
(a) to the extent that such action will not result in a violation of such
contract, commitment or other agreement, transfer to BAMSI all assets and
rights, including all monies, received in respect of such contract and hold such
contract, commitment or other agreement in trust for BAMSI and (b) to the extent
that the provisions of clause (a) above are not sufficient to transfer all of
the benefits (including the economic benefit) of such contract, commitment or
other agreement (other than legal title), or any of such contract, commitment or
other agreement has been canceled as a result of the attempted assignment, take
such actions (which, without limitation, may include entering into
subcontracting arrangements with BAMSI, but in no event shall Bank be obligated
to enter into a commercially unreasonable arrangement) as are necessary to
provide all of the benefits (or the equivalent thereof, including the economic
benefit) of such contract, commitment or other agreement (other than legal
title) to BAMSI.  BAMSI shall obtain, at its own expense, as of the Closing or
as soon thereafter as practicable, all permits, licenses or authorizations
required by any governmental agency with respect to such Asian Business or
related Assets without any guaranty or liability of Bank with respect thereto,
except for those permits, licenses or authorizations which can be assigned by
Bank at the Closing without the consent of any third party.  Subsequent to the
Closing, Bank shall have the right to cancel any permits, licenses or
authorizations and bonds or guarantees related thereto which are applicable to
such Asian Business or related Assets but are unable to be assigned within 90
days from the Closing.  BAMSI shall reimburse Bank for any and all costs
associated with the assignment or failure to cancel any such non-assignable
contracts, commitments or other agreements (including, without limitation, the
costs of providing to BAMSI the benefits thereunder) or permits, licenses or
authorizations.

     Section 7.2  Conduct of Litigation.  BAMSI and Bank shall cooperate fully
                  ---------------------                                       
in the prosecution or defense of any action, proceeding or claim arising out of
or relating to the Retained Liabilities, on the one hand, and the Assumed
Liabilities, on the other hand, and shall consult and confer with one another
with respect thereto, at no cost to BAMSI, on the one hand, or Bank, on the
other hand.

     Section 7.3  Modification of Marketing Agreement.  As a part of the Closing
                  -----------------------------------                           
for each Asian Business, BAMSI and Bank shall modify the Marketing Agreement and
the Administrative Services Agreement to provide for the inclusion of such Asian
Business within the provisions thereof on mutually agreeable terms.

     Section 7.4  Additional Asian Businesses.  During the term of this
                  ---------------------------                          
Agreement, Bank and BAMSI agree to work cooperatively and use their reasonable
commercial efforts to enable BAMSI to acquire the Additional Asian Businesses.
In addition, Bank and BAMSI agree to work cooperatively and evaluate the
possibility of entering into an outsourcing or other arrangement that would
permit the Company to participate meaningfully in Bank's merchant processing
business in Taiwan.  Bank will assist BAMSI in obtaining any governmental or
regulatory approvals or consents and in making any declarations, filings and
registrations with governmental or regulatory authorities which are necessary to
transfer each of the Additional Asian Businesses to BAMSI; provided, however,
that,

                                      -12-
<PAGE>
 
notwithstanding anything to the contrary contained herein, Bank shall not be
obligated to (a) pay any consideration, fees or incur any other costs in
obtaining such approvals or consents, or (b) maintain, pursue, expand or develop
a merchant processing business in any Additional Asian Country.  The purchase
price to be paid by BAMSI to acquire an Additional Asian Business will be
mutually agreed upon by BAMSI and Bank prior to any such acquisition, and may
consist of cash, Common Stock of BAMSI or any combination thereof.


                                  ARTICLE VIII

                                  TAX MATTERS
                                  -----------

     Section 8.1  Cooperation.  BAMSI will cooperate with the Bank in connection
                  -----------                                                   
with any audit by the United States Internal Revenue Service or any other tax
authority of any tax return in connection with the operations of the Asian
Businesses prior to any of the Closing Dates.

     Section 8.2  Tax Agreement.  Bank and BAMSI agree that the Tax Agreement
                  -------------                                              
shall govern all tax matters between them following the Closings.

                                      -13-
<PAGE>
 
                                   ARTICLE IX

                            CONDITIONS PRECEDENT TO
                 OBLIGATIONS OF BANK AND BAMSI FOR EACH CLOSING
                 ----------------------------------------------

     The obligations of Bank and BAMSI to be discharged under this Agreement on
or prior to each Closing are subject only to receipt of (a) the United States
regulatory approval set forth in Section 9.1 and (b) the local regulatory
approvals (collectively, the "Asian Approvals"), as set forth for the Asian
Businesses in Sections 9.2 and 9.3.

     Section 9.1  Closing of the Purchase and Sale of each Asian Business.  BAC
                  -------------------------------------------------------      
and Bank shall have received approval from the Board of Governors of the Federal
Reserve System to establish the non-United States operations of BAMSI (the "Fed
Approval").

     Section 9.2  Closing of the Purchase and Sale of the Thailand Business.
                  ---------------------------------------------------------  
Bank and/or BAMSI shall have received the following (collectively, the "Thailand
Approvals"):

     (a)  Approval from the Thai Ministry of Finance to establish a branch of
          BAMSI in Thailand;

     (b)  Registration by BAMSI of its branch under the U.S.-Thai Treaty of
          Amity and Economic Relations; and

     (c)  Such other governmental approvals and consents as are necessary for
          Bank to transfer the Thailand Business to BAMSI.

     Section 9.3  Closing of the Purchase and Sale of the Philippines Business.
                  ------------------------------------------------------------  
Bank and/or BAMSI shall have received the following (collectively, the
"Philippine Approvals"):

     (a)  Approval from the Philippines Securities and Exchange Commission to
          establish a branch office of BAMSI in the Philippines;

     (b)  Receipt of a favorable ruling from the Philippines Bureau of Internal
          Revenue regarding the transfer by Bank of the Philippines Business to
          BAMSI; and

     (c)  Such other governmental approvals and consents as are necessary for
          Bank to transfer the Philippines Business to BAMSI.

     Section 9.4  Conditions Independent of One Another.  Except for receipt of
                  -------------------------------------                        
the Fed Approval under Section 9.1, none of the closing conditions in this
Article IX are dependent upon any other closing condition.

                                      -14-
<PAGE>
 
                                   ARTICLE X

                                   CLOSINGS
                                   --------

     Section 10.1  The Closings.
                   ------------ 

     (a) The consummation of the purchase and sale of each Asian Business (each
a "Closing") contemplated by this Agreement shall take place at 10:00 a.m. local
time on a date determined in accordance with Sections 10.1(b), (c) and (d) at
the offices of Bank, 555 California Street, San Francisco, California 94104, or
at such other time, date and place as the parties hereto may agree.

     (b) The Closing for the purchase and sale of the Thailand Business and the
related Assets shall take place on a date as soon as practicable following
satisfaction of the conditions set forth in Sections 9.1 and 9.2, but in no
event later than the Final Closing Date.

     (c) The Closing for the purchase and sale of the Philippines Business and
the related Assets shall take place on a date as soon as practicable following
satisfaction of the conditions set forth in Sections 9.1 and 9.3, but in no
event later than the Final Closing Date.

     (d) Notwithstanding anything to the contrary contained herein, in no event
shall any Closing be consummated after December 31, 1997 (the "Final Closing
Date").

     Section 10.2  Deliveries at the Closings.
                   -------------------------- 

     (a) At each of the Closings, Bank and BAMSI shall deliver or cause to be
delivered, the following documents duly executed by the appropriate parties and
acknowledged where appropriate:

         (i)   in the case of the Closing for the Thailand Business, delivery by
               BAMSI to Bank of the Thailand Consideration;

         (ii)  in the case of the Closing for the Philippines Business, delivery
               by BAMSI to Bank of the Philippines Consideration;

         (iii) a Bill of Sale in the form of Exhibit A, executed by Bank;

         (iv)  an Instrument of Assumption of Liabilities in the form of Exhibit
               B, executed by BAMSI;

         (v)   in the case of the Closing for the Philippines Business,
               certificates evidencing all of the outstanding shares of BA Card
               Services owned by Bank, executed by Bank; and

                                      -15-
<PAGE>
 
         (vi)  such other documents, certificates and instruments as are
               required to assign and transfer the Assets to BAMSI and to effect
               the assumption of the Assumed Liabilities by BAMSI, including
               such documents, certificates and instruments that may be required
               under applicable local laws and regulations.

     (b) The delivery of all documents and the performance of all acts at each
Closing shall be deemed to have occurred or to have been taken simultaneously.


                                   ARTICLE XI

                 NO SURVIVAL OF REPRESENTATIONS AND WARRANTIES
                 ---------------------------------------------

     Section 11.1  Survival.  The representations, warranties and covenants made
                   --------                                                     
by Bank and BAMSI, including, without limitation, statements contained in any
certificate or Schedule or Exhibit delivered by Bank to BAMSI pursuant to this
Agreement, shall not survive the Closings.


                                  ARTICLE XII

                                  TERMINATION
                                  -----------

     Section 12.1  Termination.  This Agreement and the transactions
                   -----------                                      
contemplated hereby may be terminated as to any Asian Business at any time prior
to the Closing therefor and as to any Additional Asian Business (a) by mutual
agreement of Bank and BAMSI in writing, or (b) by Bank or BAMSI on or after
December 31, 1997, provided that, with respect to any such Asian Business, one
or more of the conditions provided in Article IX of this Agreement shall not yet
have been fulfilled by December 31, 1997.  No such termination shall affect a
Closing which shall have been previously consummated.

     Section 12.2  Nondisclosure.  If this Agreement is terminated, BAMSI will
                   -------------                                              
not, for a period of five years from the date of this Agreement, use in any
manner or disclose to any third party any documents or information regarding the
Asian Business or the transactions contemplated by this Agreement, without
Bank's prior written consent.  Upon any such termination, BAMSI will immediately
return to Bank all such documents.


                                  ARTICLE XIII

                                 MISCELLANEOUS
                                 -------------

     Section 13.1  Amendments.  BAMSI and Bank may only amend, modify or
                   ----------                                           
supplement this Agreement in such manner as may be agreed upon by both of them
in writing.

                                      -16-
<PAGE>
 
     Section 13.2  Waivers.  Either BAMSI or Bank may, by written notice to the
                   -------                                                     
other, (i) waive any of the conditions to its obligations hereunder or extend
the time for the performance of any of the obligations or actions of the other,
(ii) waive any inaccuracies in the representations of the other contained in
this Agreement or in any documents delivered pursuant to this Agreement, (iii)
waive compliance with any of the covenants of the other contained in this
Agreement, and (iv) waive or modify performance of any of the obligations of the
other.  No action taken pursuant to this Agreement, including without limitation
any investigation by or on behalf of any party, shall be deemed to constitute a
waiver by the party taking such action of compliance with any representation,
warranty, condition or agreement contained herein.  Waiver of the breach of any
one or more provisions of this Agreement shall not be deemed or construed to be
a waiver of other breaches or subsequent breaches of the same provisions.

     Section 13.3  Public Announcements.  Neither of the parties shall make,
                   --------------------                                     
issue or release any oral or written public announcement or statement
concerning, or acknowledge the existence of, or reveal the terms, conditions and
status of, the transactions contemplated by this Agreement, without the other
party's prior approval of, or concurrence in, the contents of such announcement,
acknowledgment or statement.

     Section 13.4  Notices.  Any notice, request, instruction or other document
                   -------                                                     
to be given hereunder shall be in writing and delivered personally or sent by
telecopy or prepaid overnight courier: if to BAMSI, BA Merchant Services, Inc.,
One South Van Ness Avenue, 5th Floor, San Francisco, CA 94103, attention:
General Counsel #3710; and if to Bank, Bank of America NT & SA, 555 California
Street, 6th Floor, San Francisco, CA 94104, attention:  Corporate Secretary
#3018, with a copy to BankAmerica Corporation, 555 California Street, 8th Floor,
San Francisco, CA 94104, attention:  General Counsel #3017.  Any notice or other
communication transmitted in accordance with this Section 13.4 shall for all
purposes of this Agreement be treated as given or effective, if personally
delivered, upon receipt, or, if sent by courier, upon the earlier of receipt or
the end of the business day following the date of delivery to such courier, or,
if telecopied, upon transmission and confirmation of receipt.

     Section 13.5  Entire Agreement.  The Schedules and Exhibits are
                   ----------------                                 
incorporated into this Agreement by reference.  This Agreement and the Schedules
and Exhibits hereto embody the entire agreement between the parties and any and
all prior oral or written agreements, representations or warranties, contracts,
understandings, correspondence, conversations, and memoranda, whether written or
oral, between BAMSI and Bank or between or among any agents, representatives,
parents, subsidiaries, affiliates, predecessors in interest or successors in
interest, with respect to the subject matter hereof, are merged herein and
replaced hereby.

     Section 13.6  Assignability; Third Party Rights.  Neither this Agreement
                   ---------------------------------                         
nor any of the party's rights hereunder shall be assignable by either party
hereto without the prior written consent of the other party.  In the event that
any such assignment is made, this Agreement shall be binding upon and shall
inure to the benefit of the parties hereto and their respective successors and
assigns.  Nothing in this Agreement, express or implied, shall

                                      -17-
<PAGE>
 
be deemed to confer upon any other person, including without limitation,
employees of any of the Asian Businesses, any rights or remedies under, or by
reason of, this Agreement; provided, that such other persons shall not be deemed
to include Affiliates, successors or permitted assigns of any party.

     Section 13.7  Governing Law; Arbitration.
                   -------------------------- 

     (a) This Agreement shall be construed in accordance with the laws of the
State of California without giving effect to principles of conflict of laws.

     (b) Any dispute, controversy or claim between Bank and BAMSI arising out of
or relating to this Agreement or any agreements or instruments relating hereto
or delivered in connection herewith, if unable to be resolved by mutual
agreement of the parties, will be resolved by arbitration conducted in San
Francisco, California under the auspices and according to the Commercial
Arbitration Rules of the American Arbitration Association.  The arbitration
shall be conducted in accordance with the United States Arbitration Act (Title
9, U.S. Code), notwithstanding any choice of law provision in this Agreement.

     Section 13.8  Expenses of Agreement.  Each party shall pay its own costs
                   ---------------------                                     
and expenses incident to the negotiation, preparation and execution of this
Agreement and the consummation of the transactions contemplated hereby,
including, without limitation, attorneys' and accounting fees, whether or not
the transactions contemplated herein are consummated.  Bank and BAMSI shall
share equally the cost of any sales, transfer, use or value added taxes, plus
any interest or penalties related thereto, payable with respect to the sale,
conveyance and transfer of the Assets and the transactions contemplated by this
Agreement.

     Section 13.9  Limitation on Liability.  Neither BAMSI nor Bank shall have
                   -----------------------                                    
any liability to the other for costs, loss of anticipated profits or otherwise
if the transactions contemplated by this Agreement are terminated pursuant to
the provisions of this Agreement.

     Section 13.10  Headings, Definitions.  The section and other headings
                    ---------------------                                 
contained in this Agreement are for reference purposes only and shall not in any
way affect the meaning or interpretation of this Agreement.  Wherever in this
Agreement words indicating the plural number appear, such words shall be
considered as words indicating the singular number and vice versa where the
context indicates the propriety of such use.

                                      -18-
<PAGE>
 
     Section 13.11  Counterparts.  This Agreement may be executed in
                    ------------                                    
counterparts, each of which when so executed shall be deemed to be an original,
and all such counterparts shall together constitute but one and the same
instrument.


     IN WITNESS WHEREOF, BAMSI and Bank have each caused this Agreement to be
executed as of the date first above written.

                                    BANK OF AMERICA NATIONAL TRUST & SAVINGS
                                    ASSOCIATION



                                    By: /s/ Barry L. Pyle
                                       ----------------------------------
                                       Name: Barry L. Pyle
                                             ----------------------------
                                       Title: Senior Vice President
                                              ---------------------------

                                    BA MERCHANT SERVICES, INC.



                                    By: /s/ Sharif M. Bayyari
                                       ----------------------------------
                                     Name: Sharif M. Bayyari
                                           ------------------------------
                                     Title: President & Chief Executive Officer
                                            -----------------------------------

                                      -19-

<PAGE>
 
                                                                   EXHIBIT 10.16


[BofA LOGO APPEARS HERE]                        Restated Business Loan Agreement

================================================================================

This Agreement, dated as of March 5, 1997, is between Bank of America Texas,
N.A., a national banking association (the "Bank") and BA Merchant Services,
Inc., a Delaware corporation (the "Borrower").

Pursuant to that certain Business Loan Agreement dated as of December 2, 1996,
by and between the Bank and the Borrower (the "Existing Loan Agreement"), the
Bank has extended credit to the Borrower in the form of a revolving line of
credit of up to $140,000,000.00 (the "Revolving Facility").

Loans under the Revolving Facility are currently evidenced by a Promissory Note
dated as of December 2, 1996, in the original principal amount of
$140,000,000.00, made by the Borrower payable to the order of the Bank (the
"Existing Note").

The Borrower has requested that the Bank revise and restate the Existing Loan
Agreement, reduce the maximum principal amount under the Existing Note, and
renew and extend the maturity of the Existing Note.  The Bank is willing to do
so upon the terms and conditions set forth in this Agreement.

ACCORDINGLY, for adequate and sufficient consideration, the Bank and Borrower
agree as follows:

1.  LINE OF CREDIT AMOUNT AND TERMS

1.1  LINE OF CREDIT AMOUNT.
(a)  During the availability period described in Section 1.2 below, the Bank
     will provide a line of credit to the Borrower.  The amount of the line of
     credit (the "Commitment") is Seventy-Five Million Dollars ($75,000,000.00).
(b)  This is a revolving line of credit.  During the availability period, the
     Borrower may repay principal amounts and reborrow them.
(c)  Each advance must be for at least Five Hundred Thousand Dollars
     ($500,000.00), or for the amount of the remaining available line of credit,
     if less.
(d)  The Borrower agrees not to permit the outstanding principal balance of the
     line of credit to exceed the Commitment.

1.2  AVAILABILITY PERIOD.   The line of credit is available between the date of
this Agreement and December 31, 1997 (the "Expiration Date") unless the Borrower
is in default. If the Borrower is in default, the Bank may, in addition to the
Bank's other remedies, terminate the availability period and require the
Borrower to repay any amounts outstanding under the line of credit immediately
under Section 9 below.

1.3  INTEREST RATE.
(a)  Unless the Borrower elects one of the optional interest rates described in
     Sections 1.6 through 1.8 below, the interest rate is the lesser of (a) the
     maximum lawful rate of interest permitted
<PAGE>
 
     under applicable usury laws, now or hereafter enacted (the "Maximum Rate"),
     or (b) the rate (the "Basic Rate") that is equal to the Bank's Reference
     Rate.

(b)  The Reference Rate is the rate of interest publicly announced from time to
     time by the Bank in Irving, Texas, as its Reference Rate.  The Reference
     Rate is set by the Bank based on various factors, including its costs and
     desired return, general economic conditions and other factors, and is used
     as a reference point for pricing some loans.  The Bank may price loans to
     its customers at, above, or below the Reference Rate.  Any change in the
     Reference Rate will take effect at the opening of business on the day
     specified in the public announcement of a change in the Bank's Reference
     Rate.

1.4  REPAYMENT TERMS.
(a)  The Borrower will pay interest (i) on the portion of the line of credit
     bearing interest at the Basic Rate, on the last day of each quarter,
     commencing on March 31, 1997 and continuing through the Expiration Date,
     and (ii) on each portion of the line of credit bearing interest at the
     Eurodollar Rate, the Offshore Rate, or the Cost of Funds Rate, on the last
     day of the applicable interest period, or, if such interest period is
     greater than 90 days, then on the 90th day of such interest period and on
     the last day of such interest period.
(b)  Notwithstanding any of the above to the contrary, the Borrower will repay
     in full all principal and any accrued and unpaid interest or other charges
     outstanding under the line of credit on the Expiration Date.
(c)  The Borrower may prepay the loan in full or in part at any time.

1.5  OPTIONAL INTEREST RATES.
Instead of the interest rate based on the Bank's Reference Rate, the Borrower
may elect to have all or portions of the line of credit (during the availability
period) bear interest at the rate(s) described below during an interest period
agreed to by the Bank and the Borrower; provided, however, that the Borrower
shall not have the option or right to elect to have all or any portion of the
line of credit bear interest at the rate(s) described below when such rate(s)
exceeds the Maximum Rate.  Each interest rate is a rate per year.  At the end of
any interest period, the interest rate will revert to the rate based on the
Reference Rate, unless the Borrower has designated another optional interest
rate for the portion.

1.6  LIBOR RATE.  The Borrower may elect to have all or portions of the
principal balance of the line of credit bear interest at the LIBOR Rate plus
0.50 percentage points (the "Eurodollar Rate").

Election of a Eurodollar Rate portion is subject to the following requirements:

(a)  The interest period during which the Eurodollar Rate will be in effect will
     be 30, 60, 90 or 180 days.  The last day of the interest period will be
     determined by the Bank using the practices of the London inter-bank market,
     and in no event will any such interest period extend beyond the Expiration
     Date.
(b)  Each Eurodollar Rate portion will be for an amount not less than Five
     Hundred Thousand Dollars ($500,000).

                                     - 2 -
<PAGE>
 
(c)  The Borrower shall irrevocably request a Eurodollar Rate portion no later
     than 10:00 a.m. San Francisco time three (3) Banking Days before the
     commencement of the interest period.
(d)  The "LIBOR Rate" means the interest rate determined by the following
     formula, rounded upward to the nearest 1/100 of one percent.  (All amounts
     in the calculation will be determined by the Bank as of the first day of
     the interest period.)

                                          London Rate         
                    LIBOR Rate  =  -------------------------- 
                                   (1.00 - Reserve Percentage) 
                                 

     Where,

     (i)  "London Rate" means the interest rate (rounded upward to the nearest
          1/16th of one percent) at which the Bank's London Branch, London,
          Great Britain, would offer U.S. dollar deposits for the applicable
          interest period to other major banks in the London inter-branch market
          at approximately 11:00 a.m. London time two (2) Banking Days prior to
          the commencement of the interest period.
     (ii) "Reserve Percentage" means the total of the maximum reserve
          percentages for determining the reserves to be maintained by member
          banks of the Federal Reserve System for Eurocurrency Liabilities, as
          defined in the Federal Reserve Board Regulation D, rounded upward to
          the nearest 1/100 of one percent.  The percentage will be expressed as
          a decimal, and will include, but not be limited to, marginal,
          emergency, supplemental, special and other reserve percentages.

(e)  The Borrower may not elect a Eurodollar Rate with respect to any portion of
     the principal balance of the line of credit which is scheduled to be repaid
     before the last day of the applicable interest period.
(f)  Any portion of the principal balance of the line of credit already bearing
     interest at the Eurodollar Rate will not be converted to a different rate
     during its interest period.
(g)  Each prepayment of a Eurodollar Rate portion, whether voluntary, by reason
     of acceleration or otherwise, will be accompanied by the amount of accrued
     interest on the amount prepaid; and a prepayment fee equal to the amount
     (if any) by which:

     (i)  the additional interest which would have been payable on the amount
          prepaid had it not been paid until the last day of the interest
          period, exceeds
     (ii) the interest which would have been recoverable by the Bank by placing
          the amount prepaid on deposit in the London inter-bank market for a
          period starting on the date on which it was prepaid and ending on the
          last day of the interest period for such portion.

(h)  The Bank will have no obligation to accept an election for a Eurodollar
     Rate portion if any of the following described events has occurred and is
     continuing:

     (i)  Dollar deposits in the principal amount, and for periods equal to the
          interest period, of a Eurodollar Rate portion are not available in the
          London inter-bank market; or

                                     - 3 -
<PAGE>
 
     (ii) the Eurodollar Rate does not accurately reflect the cost of a
          Eurodollar Rate portion.

(i)  If at any time during any applicable interest period the Eurodollar Rate
     shall exceed the Maximum Rate and thereafter the Eurodollar Rate shall
     become less than the Maximum Rate, the rate of interest payable shall be
     the Maximum Rate until the Bank shall have received the amount of interest
     it otherwise would have received if the interest payable had not been
     limited by the Maximum Rate during the period of time the Eurodollar Rate
     exceeded the Maximum Rate.

1.7  IBOR RATE.   The Borrower may elect to have all or portions of the
principal balance of the line of credit bear interest at the IBOR Rate (as
hereinafter defined) plus 0.50 percentage points (the "Offshore Rate").

     Election of an Offshore Rate portion is subject to the following
requirements:

(a)  The interest period during which the Offshore Rate will be in effect will
     be for the number of days the Borrower elects, so long as such interest
     period does not exceed 180 days, and such interest period does not extend
     beyond the Expiration Date.
(b)  Each Offshore Rate portion will be for an amount not less than Five Hundred
     Thousand Dollars ($500,000.00).
(c)  The "IBOR Rate" means the interest rate determined by the following
     formula, rounded upward to the nearest 1/100 of one percent (All amounts in
     the calculation will be determined by Bank as of the first day of the
     interest period.)

                                 Grand Cayman Rate     
               IBOR Rate =  ---------------------------  
                            (1.00 - Reserve Percentage)   
                              

     Where:

     (i)  "Grand Cayman Rate" means the interest rate (rounded upward to the
          nearest 1/16th of one percent) at which Bank of America National Trust
          and Savings Association's Grand Cayman Branch, Grand Cayman, British
          West Indies, would offer U.S. dollar deposits for the applicable
          interest period to other major banks in the offshore dollar inter-bank
          markets; and
     (ii) "Reserve Percentages" means the total of the maximum reserve
          percentages for determining the reserves to be maintained by member
          banks of the Federal Reserve System for Eurocurrency Liabilities, as
          defined in Federal Reserve Board Regulation D, rounded upward to the
          nearest 1/100 of one percent.  The percentage will be expressed as a
          decimal, and will include, but not be limited to, marginal, emergency,
          supplemental, special, and other reserve percentages.

(d)  The Borrower may not elect an Offshore Rate with respect to any portion of
     the indebtedness outstanding hereunder which is scheduled to be repaid
     before the last day of the applicable interest period.
(e)  Borrower may not elect an Offshore Rate with respect to any portion of the
     indebtedness outstanding hereunder when the Offshore Rate exceeds the
     Maximum Rate.

                                     - 4 -
<PAGE>
 
(f)  If at any time during any applicable interest period the Offshore Rate
     shall exceed the Maximum Rate and thereafter the Offshore Rate shall become
     less than the Maximum Rate, the rate of interest payable shall be the
     Maximum Rate until the Bank shall have received the amount of interest it
     otherwise would have received if the interest payable had not been limited
     by the Maximum Rate during the period of time the Offshore Rate exceeded
     the Maximum Rate.

1.8  FED-FUNDS RATE.  The Borrower may elect to have all or portions of the
principal balance of the line of credit bear interest at the Fed-Funds Rate (as
hereinafter defined) plus 0.50 percentage points (the "Cost of Funds Rate").

     Election of a Cost of Funds Rate portion is subject to the following
requirements:

(a)  The interest period during which the Cost of Funds Rate will be in effect
     will be for the number of days the Borrower elects, so long as such
     interest period does not exceed 30 days, and such interest period does not
     extend beyond the Expiration Date.
(b)  Each Cost of Funds Rate portion will be for an amount not less than Five
     Hundred Thousand Dollars ($500,000.00).
(c)  The "Fed-Funds Rate" means, for any day, the annual rate, rounded upward to
     the nearest 1/100 of one percent, determined by the Bank to be equal to (a)
     the weighted average of the rates on overnight federal-funds transactions
     with member banks of the Federal Reserve System arranged by federal-funds
     brokers on that day, as published by the Federal Reserve Bank of New York
     on the next Business Day, or (b)if those rates are not published for any
     day, the average of the quotations at approximately 10:00 a.m. received by
     the Bank from three federal-funds brokers of recognized standing selected
     by the Bank in its sole discretion. (All amounts in the calculation will be
     determined by Bank as of the first day of the interest period.)
(d)  The Borrower may not elect a Cost of Funds Rate with respect to any portion
     of the indebtedness outstanding hereunder which is scheduled to be repaid
     before the last day of the applicable interest period.
(e)  Borrower may not elect a Cost of Funds Rate with respect to any portion of
     the indebtedness outstanding hereunder when the Cost of Funds Rate exceeds
     the Maximum Rate.
(f)  If at any time during any applicable interest period the Cost of Funds Rate
     shall exceed the Maximum Rate and thereafter the Cost of Funds Rate shall
     become less than the Maximum Rate, the rate of interest payable shall be
     the Maximum Rate until the Bank shall have received the amount of interest
     it otherwise would have received if the interest payable had not been
     limited by the Maximum Rate during the period of time the Cost of Funds
     Rate exceeded the Maximum Rate.

2.   FEES AND EXPENSES.

2.1  FEES.
(a)  UNUSED COMMITMENT FEE.  Subject to the provisions of Section 2.4 of this
     Agreement, the Borrower agrees to pay a fee on any difference between the
     Commitment and the amount of credit it actually uses, determined by the
     weighted average loan balance maintained by the specified period.  The fee
     will be calculated at 0.125% per year.

                                     - 5 -
<PAGE>
 
     This fee is due and payable on the last day of each fiscal quarter of the
     Borrower, commencing on March 31, 1997, and continuing through and
     including the Expiration Date.

(b)  WAIVER FEE.  Subject to Section 2.4 of this Agreement, if the Bank, at its
     discretion, agrees to waive or amend any terms of this Agreement, then the
     Borrower will pay the Bank a fee for each waiver or amendment.  Nothing in
     this paragraph shall imply that the Bank is obligated to agree to any
     waiver or amendment requested by the Borrower.  The Bank may impose
     additional requirements as a condition to any waiver or amendment.

(c)  FACILITY FEE.  Subject to the provisions of Section 2.4 of this Agreement,
     the Borrower agrees to pay, on the date of any renewal or extension of this
     Agreement, a facility fee in an amount mutually agreed to by the Borrower
     and the Bank.

2.2  EXPENSES.

(a)  The Borrower agrees to immediately repay the Bank for expenses that
     include, but are not limited to, filing, recording and search fees, and
     documentation fees.
(b)  The Borrower agrees to reimburse the Bank for any expenses it incurs in the
     preparation of this Agreement and any agreement or instrument required by
     this Agreement.   Expenses include, but are not limited to, reasonable
     attorneys' fees.

2.3  DEPOSITS.   The Borrower shall not be required to maintain any compensating
balances as a condition to the loan facilities provided herein.

2.4  NO EXCESS FEES.    Notwithstanding anything to the contrary in this Section
2, in no event shall any sum payable under this Section 2 (to the extent, if
any, constituting interest under any applicable laws), together with all amounts
constituting interest under applicable laws and payable in connection with the
credit evidenced hereby, exceed the Maximum Rate or the maximum amount of
interest permitted to be charged, taken, reserved, received or contracted for
under applicable usury laws.

3.   COLLATERAL. [Intentionally Blank].

4.   DISBURSEMENTS, PAYMENTS AND COSTS

4.1  REQUESTS FOR CREDIT.   Each request for an extension of credit will be made
in writing in a manner acceptable to the Bank, or by another means acceptable to
the Bank.

4.2  DISBURSEMENTS AND PAYMENTS.   Each disbursement by the Bank and each
payment by the Borrower will be:
(a)  made at the Bank's principal office in Irving, Texas;
(b)  made in immediately available funds, or such other type of funds selected
     by the Bank;
(c)  evidenced by records kept by the Bank.  In addition, the Bank may, at its
     discretion, require the Borrower to sign a promissory note to evidence the
     borrowings hereunder.

4.3  TELEPHONE AUTHORIZATION.

                                     - 6 -
<PAGE>
 
(a)  The Bank may honor telephone instructions for advances or repayments or for
     the designation of optional interest rates given by any one of the
     individual signer(s) of this Agreement or a person or persons authorized by
     any one of the signer(s) of this Agreement.
(b)  Advances will be deposited in and repayments will be withdrawn from the
     Borrower's accounts with the Bank as designated in writing by the Borrower.
(c)  The Borrower will provide written confirmation to the Bank of any telephone
     instructions within one day.  If there is a discrepancy and the Bank has
     already acted on the telephone instructions, the telephone instructions
     will prevail over the written confirmation.
(d)  The Borrower indemnifies and excuses the Bank (including its officers,
     employees, and agents) from all liability, loss, and costs in connection
     with any act resulting from telephone instructions it reasonably believes
     are made by a signer of this Agreement or a person authorized by a signer.
     This indemnity and excuse will survive this Agreement's termination.

4.4  BANKING DAYS.  Unless otherwise provided in this Agreement, a "Banking Day"
is a day other than a Saturday or a Sunday on which the Bank is open for
business in Texas.  For amounts bearing interest at the Eurodollar Rate, a
Banking Day is a day other than a Saturday or a Sunday on which the Bank is open
for business in Texas and Bank of America, National Trust and Savings
Association ("BofA California") in San Francisco, California and dealing in
dollars in the London inter-bank market.  All payments and disbursements which
would be due on a day which is not a Banking Day will be due on the next Banking
Day.  All payments received on a day which is not a Banking Day will be applied
to the credit on the next Banking Day.

4.5  TAXES.   The Borrower will not deduct any taxes from any payments it makes
to the Bank.  If any government authority imposes any taxes on any payments made
by the Borrower, the Borrower will pay the taxes or charges.  Upon request by
the Bank, the Borrower will confirm that it has paid the taxes by giving the
Bank official tax receipts (or notarized copies) within 30 days after the due
date.  However, the Borrower will not pay the Bank's net income taxes.

4.6  ADDITIONAL COSTS.   Subject to the provisions of Section 2.4 hereof, the
Borrower will pay the Bank, on demand, for the Bank's costs or losses arising
from any statute or regulation, or any request or requirement of a regulatory
agency which is applicable to all national banks or a class of all national
banks.  The costs and losses will be allocated to the loan in a manner
determined by the Bank, using any reasonable method.  The costs include the
following:

(a)  any reserve or deposit requirements; and
(b)  any capital requirements relating to the Bank's assets and commitments for
     credit.

Notwithstanding the foregoing, in no event shall any sum payable under this
Section 4.7 (to the extent, if any, constituting interest under applicable
laws), together with all amounts constituting interest under applicable laws and
payable in connection with the credit evidenced hereby, exceed the Maximum Rate
or the maximum amount of interest permitted to be charged, taken, reserved,
received or contracted for under any applicable usury laws.

                                     - 7 -
<PAGE>
 
4.7  INTEREST CALCULATION.   Except as otherwise stated in this Agreement, all
interest and fees, if any, will be computed on the basis of a 360 day year and
the actual number of days elapsed. Notwithstanding the foregoing, interest at
the Maximum Rate will always be computed on the basis of a 365-day year and the
actual number of days elapsed.

4.8  INTEREST ON LATE PAYMENTS.   At the Bank's sole option in each instance,
any amount not paid when due under this Agreement (including interest) shall
bear interest from the due date at the lesser of (a) the Maximum Rate or (b) the
Bank's Reference Rate plus three (3) percent per annum.

The Maximum Rate is the maximum lawful rate of interest permitted under
applicable usury laws, now or hereafter enacted and the Reference Rate is the
rate of interest publicly announced from time to time by the Bank in Irving,
Texas, as its Reference Rate.  The Reference Rate is set by the Bank based on
various factors, including its costs and desired return, general economic
conditions and other factors, and is used as a reference point for pricing some
loans.  The Bank may price loans to its customers at, above, or below the
Reference Rate.  Any change in the Reference Rate will take effect at the
opening of business on the day specified in the public announcement of a change
in the Bank's Reference Rate.

4.9  DEFAULT RATE.   Upon the occurrence and during the continuation of any
default under this Agreement, advances under this Agreement will at the option
of the Bank bear interest at the lesser of (a) the Maximum Rate and (b) a rate
per annum which is three (3) percent higher than the rate of interest otherwise
provided under this Agreement.  This will not constitute a waiver of any
default.

5.   CONDITIONS   The Bank must receive the following items, in form and content
acceptable to the Bank, before it is required to extend any credit to the
Borrower under this Agreement:

5.1  AUTHORIZATIONS.   Evidence that the execution, delivery and performance by
the Borrower of this Agreement and any instrument or agreement required under
this Agreement have been duly authorized.

5.2  LEGAL OPINION.  A written opinion from the Borrower's legal counsel,
covering such matters as the Bank may require.  The legal counsel and the terms
of the opinion must be acceptable to the Bank.

5.3  CONDITIONS TO EACH ADVANCE.   Before each extension of credit, including
the first:

(a)  a request for such advance, in accordance with Section 4.1 of this
     Agreement, and for Eurodollar Rate advances, in accordance with Section
     1.6(c) of this Agreement;
(b)  certification from the Borrower (which certification shall be true and
     correct) that the representations and warranties in this Agreement are true
     and correct in all material respects as if made on the date of such
     advance; and
(c)  certification from the Borrower (which certification shall be true and
     correct) that no default under this Agreement exists, and no condition
     that, with the passage of time or giving of notice or both, would
     constitute a default under this Agreement, exists.

                                     - 8 -
<PAGE>
 
5.4  OTHER ITEMS.   Any other items that the Bank reasonably requires.

6.   REPRESENTATIONS AND WARRANTIES   When the Borrower signs this Agreement,
and until the Bank is repaid in full, the Borrower makes the following
representations and warranties.  Each request for an extension of credit
constitutes a renewed representation.

6.1  ORGANIZATION OF BORROWER.   The Borrower is a corporation duly formed and
existing under the laws of the state where organized.

6.2  AUTHORIZATION.   This Agreement, and any instrument or agreement required
hereunder, are within the Borrower's powers, have been duly authorized, and do
not conflict with any of its organizational papers.

6.3  ENFORCEABLE AGREEMENT.   This Agreement is a legal, valid and binding
agreement of the Borrower, enforceable against the Borrower in accordance with
its terms, and any instrument or agreement required hereunder, when executed and
delivered, will be similarly legal, valid, binding and enforceable.

6.4  GOOD STANDING.   The Borrower is duly incorporated and in good standing in
the State of Delaware, and has qualified to transact business, and is in good
standing, in the State of California.

6.5  NO CONFLICTS.   This Agreement does not conflict with any law, agreement,
or obligation by which the Borrower is bound.

6.6  FINANCIAL INFORMATION.   All financial and other information that has been
or will be supplied to the Bank, including the Borrower's financial statement
dated as of December 31, 1995 is:

(a)  sufficiently complete to give the Bank accurate knowledge of the Borrower's
     financial condition;
(b)  in form and content required by the Bank; and
(c)  in compliance with all government regulations that apply.

Since the date of the financial statement specified above, there has been no
material adverse change in the assets or the financial condition of the
Borrower.

6.7  LAWSUITS.   There is no lawsuit, tax claim or other dispute pending or
threatened against the Borrower, which, if lost, would materially impair the
Borrower's financial condition or ability to repay the loan, except as have been
disclosed in writing to the Bank.

6.8  PERMITS, FRANCHISES.   The Borrower possesses all material permits,
memberships, franchises, contracts and licenses required and all trademark
rights, trade name rights, patent rights and fictitious name rights necessary to
enable it to conduct the business in which it is now engaged or in which it
proposes to engage.

6.9  OTHER OBLIGATIONS.   The Borrower is not in default on any obligation for
borrowed money, any purchase money obligation or any other material lease,
commitment, contract, instrument or obligation.

6.10 INCOME TAX RETURNS.   Tax returns (if any) required to be filed by Borrower
in any jurisdiction have been filed and all taxes (if any) upon

                                     - 9 -
<PAGE>
 
Borrower or its properties, income or franchises have been paid prior to the
time that such taxes could give rise to a lien thereon.

6.11 NO EVENT OF DEFAULT.   There is no event which is, or with notice or lapse
of time or both would be, a default under this Agreement.

6.12 ERISA PLANS.
(a)  The Borrower has fulfilled its obligations, if any, under the minimum
     funding standards of ERISA and the Code with respect to each Plan and is in
     compliance in all material respects with the presently applicable
     provisions of ERISA and the Code, and has not incurred any liability with
     respect to any Plan under Title IV of ERISA.
(b)  No reportable event has occurred under Section 4043(b) of ERISA for which
     the PBGC requires 30 day notice.
(c)  No action by the Borrower to terminate or withdraw from any Plan has been
     taken and no notice of intent to terminate a Plan has been filed under
     Section 4041 of ERISA.
(d)  No proceeding has been commenced with respect to a Plan under Section 4042
     of ERISA, and no event has occurred or condition exists which might
     constitute grounds for the commencement of such a proceeding.
(e)  The following terms have the meanings indicated for purposes of this
     Agreement:

     (i)    "Code" means the Internal Revenue Code of 1986, as amended from time
            to time.
     (ii)   "ERISA" means the Employee Retirement Income Act of 1974, as amended
            from time to time.
     (iii)  "PBGC" means the Pension Benefit Guaranty Corporation established
            pursuant to Subtitle A of Title IV of ERISA.
     (iv)   "Plan" means any employee pension benefit plan maintained or
            contributed to by the Borrower and insured by the Pension Benefit
            Guaranty Corporation under Title IV of ERISA.

6.13    LOCATION OF BORROWER.   The Borrower's place of business (or, if the
Borrower has more than one place of business, its chief executive office) is
located at the address listed under the Borrower's signature on this Agreement.

6.14    INVESTMENT COMPANY.  The Borrower is not an "investment company"
registered or required to be registered under the Investment Company Act of
1940, as amended, and is not controlled by such a company.

6.15    FULL DISCLOSURE.  The Borrower's reports filed pursuant to the
Securities Exchange Act of 1934 before the date of this Agreement do not contain
any untrue statements of material fact and do not omit to state a material fact
necessary in order to make the statements made therein, in light of the
circumstances under which they were made, not misleading.  All information
previously furnished to the Bank by or at the direction of the Borrower's
chairman, president, chief executive officer, chief financial officer, or
treasurer (each, a "Responsible Officer") in connection with this Agreement was,
and all information furnished to the Bank in the future by or at the direction
of a Responsible Officer or general counsel of the Borrower will be, true and
accurate in all material respects or based on reasonable estimates on the date
the information is stated or certified.

                                     - 10 -
<PAGE>
 
  7.    COVENANTS   The Borrower agrees, so long as credit is available under
this Agreement and until the Bank is repaid in full:

7.1     USE OF PROCEEDS.   To use the proceeds of the credit only for the
Borrower's working capital purposes and other lawful, general corporate purposes
of Borrower; provided, however, that none of the proceeds will be used for the
purpose of purchasing or carrying any "margin stock" as defined in Regulation U
of the Board of Governors of the Federal Reserve Board, or for the purpose of
reducing or retiring any indebtedness which was originally incurred to purchase
or carry any margin stock, and Borrower will not use proceeds of the line of
credit to acquire any security in any transaction which is subject to Sections
13 or 14 of the Securities Exchange Act of 1934.

7.2     FINANCIAL INFORMATION.   To provide the following financial information
and statements and such additional information as requested by the Bank from
time to time:

(a)  Within 90 days of the Borrower's fiscal year end, the Borrower's annual
     financial statements.  These financial statements must be audited by a
     Certified Public Accountant ("CPA") acceptable to the Bank.  The statements
     shall be prepared on a consolidated and consolidating basis.

(b)  Within 45 days of the period's end, the Borrower's quarterly financial
     statements.  These financial statements may be Borrower prepared. The
     statements shall be prepared on a consolidated and consolidating basis.

(c)  Copies of the Borrower's Form l0-K Annual Report within 10 days after the
     date of filing with the Securities and Exchange Commission, and Form l0-Q
     Quarterly Report within 10 days after the date of filing with the
     Securities and Exchange Commission.

(d)  Within 45 days of the period's end, a certificate from the Borrower,
     substantially in the form of Exhibit A attached hereto, certifying as to
     the Borrower's compliance with the terms, covenants, and other agreements
     contained in this Agreement.

(e)  After Borrower's registration statement, pertaining to shares of stock to
     be issued by Borrower in an initial public offering, has been approved by
     the Securities and Exchange Commission, a copy of such registration
     statement and all exhibits attached thereto, including without limitation,
     all letters and opinions prepared on behalf of Borrower by its CPA.

7.3     PROFITABILITY.   To maintain Net Income for any fiscal quarter of the
Borrower of at least $1.00.  "Net Income" shall mean the net earnings (after
income taxes) of the Borrower for such quarter, determined in accordance with
generally accepted accounting principles, but excluding (i) any gain or loss
arising from the sale of assets, (ii) any gain arising from write-up of assets,
and (iii) earnings of any other entity or person, substantially all of the
assets of which have been acquired by the Borrower, to the extent that such
earnings were realized by such other person prior to the date of such
acquisition.

                                     - 11 -
<PAGE>
 
7.4     MINIMUM CAPITAL.    To maintain Tangible Net Worth, as of the end of any
fiscal quarter of the Borrower, of at least One Hundred Seventy-Five Million
Dollars ($175,000,000.00).   "Tangible Net Worth" shall mean, as of any date,
the total shareholder's equity (including capital stock, additional paid-in
capital and retained earnings after deducting treasury stock) which would appear
on a balance sheet of Borrower prepared as of such date in accordance with
generally accepted accounting principles, less the aggregate book value of
intangible assets shown on such balance sheet.

7.5     DEBT TO TOTAL CAPITAL RATIO.  To maintain a ratio of Debt to Total
Capital, as of the end of any fiscal quarter of the Borrower, not exceeding
0.55:1.00.

"Debt" means the aggregate amount of all outstanding interest bearing
indebtedness of the Borrower.

"Total Capital" means the total shareholder's equity (including capital stock,
additional paid-in capital and retained earnings after deducting treasury stock)
which would appear on a balance sheet of Borrower prepared as of such date in
accordance with generally accepted accounting principles, plus Debt.

7.6     OTHER DEBTS.   Not to have outstanding or incur any direct or contingent
debts (other than those to the Bank), become liable for the debts of others, or
sell or discount (except for compromises extended in the ordinary course of
business) any of its accounts receivable without the Bank's written consent.
This does not prohibit:

(a)  Acquiring goods, supplies, or merchandise on normal trade credit.
(b)  Endorsing negotiable instruments received in the usual course of business.
(c)  Obtaining surety bonds in the usual course of business.

7.7     OTHER LIENS.   Not to create, assume, or allow any security interest or
lien (including judicial liens) on property the Borrower now or later owns,
except:

(a)  Deeds of trust and security agreements in favor of the Bank.
(b)     Liens for taxes not yet due.
(c)  Liens outstanding on the date of this Agreement disclosed in writing to the
     Bank.

7.8     INVESTMENTS.  The Borrower may not make any investments except in the
following:

(a)  To the extent they mature within one year from the date in question readily
     marketable (i) direct full faith and credit obligations of the United
     States of America or obligations guaranteed by the full faith and credit of
     the United States of America, and (ii) obligations of an agency or
     instrumentality of, or corporation owned, controlled, or sponsored by, the
     United States of America that are generally considered in the securities
     industry to be implicit obligations of the United States of America
     ("Government Securities").
(b)  Readily marketable direct obligations of any state of the United States of
     America given on the date of such investment a credit

                                     - 12 -
<PAGE>
 
     rating of at least A by Moody's Investors Service, Inc., or A by Standard &
     Poor's Corporation, in each case due within one year from the making of the
     investment.
(c)  Certificates of deposit issued by, bank deposits in, eurocurrency deposits
     through, bankers' acceptances of, and repurchase agreements covering
     Government Securities executed by (i) the Bank or (ii) any domestic bank or
     any domestic branch or office of a foreign bank, in either case having on
     the date of  the investment a short-term certificate of deposit credit
     rating of at least P-2 by Moody's Investors Service, Inc., or A-2 by
     Standard & Poor's Corporation, in each case due within one year after the
     date of the making of the investment.
(d)  Repurchase agreements covering Government Securities executed by a broker
     or dealer registered under Section 15(b) of the 1934 Act having on the date
     of the investment capital of at least $100,000,000, due within 30 days
     after the date of  the making of the investment, so long as the maker of
     the investment receives written confirmation of the transfer to it of
     record ownership of the Government Securities on the books of a "primary
     dealer" in the Government Securities as soon as practicable after the
     making of the investment.
(e)  Readily marketable commercial paper of domestic corporations doing business
     in the United States of America or any of its states or of any corporation
     that is the holding company for a bank described in clause (c) above and
     having on the date of the investment a credit rating of at least P-1 by
     Moody's Investors Service, Inc., or A-1 by Standard & Poor's Corporation,
     in each case due within 90 days after the date of the making of the
     investment.
(f)  "Money market preferred stock" issued by a domestic corporation given on
     the date of the investment a credit rating of at least Aa by Moody's
     Investors Services, Inc., and AA by Standard & Poor's Corporation, in each
     case having an investment period not exceeding 50 days.
(g)  A readily redeemable "money market mutual fund" sponsored by a bank
     described in clause (c) above, or a registered broker or dealer described
     in clause (d) above, that has and maintains an investment policy limiting
     its investments primarily to instruments of the types described in  clauses
     (a) through (f) above and has on the date of those investment total assets
     of at least $1,000,000,000.

7.9     SUBSIDIARIES.  To notify the Bank of the identity of any Subsidiary
created or acquired by the Borrower; and (to the extent applicable) cause its
Subsidiaries to comply with the covenants contained in Sections 7.6, 7.7, 7.8,
7.10, 7.11, 7.12, 7.13, 7.14, 7.15, 7.16, 7.18, and 7.19 of this Agreement.  The
term "Subsidiary" shall mean any corporation, joint venture, partnership or
limited liability company fifty percent (50%) or more of the Voting Shares (or
equivalent equity interests) of which is owned, directly or indirectly, by
Borrower.

7.10    LIQUIDATION, MERGERS, CONSOLIDATIONS AND DISPOSITIONS OF ASSETS.  Not to
(a) dissolve or liquidate, (b) sell, transfer, lease or otherwise dispose of all
or any substantial part of its property, assets or business, or (c) become a
party to any merger or consolidation with any other entity, unless (i) the
Borrower is the surviving entity, (ii) the Borrower owns at least fifty-one
percent (51%) of the Voting Shares of the surviving entity, and (iii) no default
under this Agreement shall occur as a result of such merger or consolidation.

                                     - 13 -
<PAGE>
 
7.11    LINES OF BUSINESS.  Not to directly or indirectly engage in any business
other than the merchant credit card business and related business.

7.12    NOTICES TO BANK.   To promptly notify the Bank in writing of:

(a)  any lawsuit over One Million Dollars ($1,000,000) against the Borrower.
(b)  any substantial dispute between the Borrower and any government authority.
(c)  any failure to comply with this Agreement.
(d)  any material adverse change in the Borrower's financial condition or
     operations.
(e)  any change in the Borrower's name, legal structure, place of business, or
     chief executive office if the Borrower has more than one place of business.

7.13    BOOKS AND RECORDS.   To maintain adequate books and records.

7.14    AUDITS.   To allow the Bank and its agents to inspect the Borrower's
properties and examine, audit, and make copies of books and records at any
reasonable time.  If any of the Borrower's properties, books or records are in
the possession of a third party, the Borrower authorizes that third party to
permit the Bank or its agents to have access to perform inspections or audits
and to respond to the Bank's requests for information concerning such
properties, books and records.

7.15    COMPLIANCE WITH LAWS.   To comply with the laws, (including any
fictitious name statute), regulations, and orders of any government body with
authority over the Borrower's business.

7.16    PRESERVATION OF RIGHTS.   To maintain and preserve all rights,
privileges, and franchises that the Borrower now has or that may be necessary
for the Borrower to conduct its business.

7.17    COOPERATION.   To take any action reasonably requested by the Bank to
carry out the intent of this Agreement.

7.18    GENERAL BUSINESS INSURANCE.   To maintain insurance as is usual for the
business it is in.

7.19    ERISA PLANS.   To give prompt written notice to the Bank of:

(a)  The occurrence of any reportable event under Section 4043(b) of ERISA for
     which the PBGC requires 30 day notice.
(b)  Any action by the Borrower to terminate or withdraw from a Plan or the
     filing of any notice of intent to terminate under Section 4041 of ERISA.
(c)  Any notice of noncompliance made with respect to a Plan under Section
     4041(b) of ERISA.
(d)  The commencement of any proceeding with respect to a Plan under Section
     4042 of ERISA.

7.20 INDEMNIFICATION.  To indemnify Bank, and its officers, directors, agents
and attorneys, from and against any and all liabilities, obligations, losses,
damages, costs and expenses which may be imposed on, or incurred by, or asserted
against, any of such parties in any way

                                     - 14 -
<PAGE>
 
relating to or arising out of this Agreement or the loan governed hereby;
provided that Borrower shall not be liable for any portion of such items
resulting from Bank's own gross negligence or willful misconduct.  IT IS EXPRESS
INTENT OF BANK AND BORROWER THAT THE FOREGOING INDEMNITY SHALL INDEMNIFY BANK,
AND THE OTHER PARTIES DESCRIBED ABOVE, FROM ALL SUCH ITEMS ARISING OR RESULTING
FROM BANK'S OR SUCH PARTIES', SOLE, JOINT OR CONTRIBUTORY NEGLIGENCE.

8. HAZARDOUS WASTE. [Intentionally Blank].

9. DEFAULT.   If any of the following events occur, the Bank may do one or more
of the following: (i) declare the Borrower in default, (ii) stop making any
additional credit available to the Borrower, (iii) exercise any and all rights
and remedies as may be available to the Bank under the terms of any collateral
documents, security instruments, debt instruments or any other document or
instrument executed in connection herewith or in any way related hereto, (iv)
exercise any and all rights and remedies as may be available to the Bank at law
or in equity, and (v) declare the entire debt created and evidenced hereby to be
immediately due and payable in full, whereupon the entire unpaid principal
indebtedness evidenced hereby, and all accrued unpaid interest thereon, shall at
once mature and become due and payable without presentment, demand, protest,
grace or notice of any kind (including, without limitation, notice of intent to
accelerate, notice of acceleration or notice of protest), all of which are
hereby severally waived by the Borrower.  If a bankruptcy petition is filed with
respect to the Borrower, the entire debt outstanding under this Agreement will
automatically become due immediately.

9.1     FAILURE TO PAY.   The Borrower fails to make a payment under this
Agreement within 10 days after the date when due.

9.2     FALSE INFORMATION.   The Borrower has given the Bank false or misleading
information or representations.

9.3     OWNERSHIP AND CONTROL.   If at any time less than fifty-one percent
(51%) of the Voting Shares of the Borrower shall be owned by BankAmerica
Corporation or BofA California.

   "Voting Shares" of any corporation or bank shall mean shares of any class or
classes (however designated) having ordinary voting power for the election of
the members of the Board of Directors of such corporation or bank, other than
shares having such power only by reason of the happening of a contingency.

9.4     BANKRUPTCY.   The Borrower files a bankruptcy petition, a bankruptcy
petition is filed against the Borrower, or the Borrower makes a general
assignment for the benefit of creditors.  The default will be deemed cured if
any bankruptcy petition filed against the Borrower is dismissed within a period
of 60 days after the filing; provided, however, that the Bank will not be
obligated to extend any additional credit to the Borrower during that period.

9.5     RECEIVER.   A receiver or similar official is appointed for the
Borrower's business, or the business is terminated.

                                     - 15 -
<PAGE>
 
9.6     JUDGMENTS.   Any judgments or arbitration awards are entered against the
Borrower, or the Borrower enters into any settlement agreements with respect to
any litigation or arbitration, in an aggregate amount of One Million Dollars
($1,000,000) or more.

9.7     GOVERNMENT ACTION.   Any government authority takes action that the Bank
believes materially adversely affects the Borrower's financial condition or
ability to repay the loan.

9.8     MATERIAL ADVERSE CHANGE.   A material adverse change occurs in the
financial condition, properties or prospects of the Borrower or BofA California,
or the Borrower's ability to repay the loan.

9.9     NON-COMPLIANCE.   The Borrower fails to meet the conditions of, or fails
to perform any obligation under, any agreement the Borrower has with the Bank or
any affiliate of the Bank.

9.10    CROSS-DEFAULT.   Any default occurs under any agreement in connection
with any credit the Borrower has obtained from anyone else, or which the
Borrower has guaranteed, in the amount of One Million Dollars  ($1,000,000) or
more in the aggregate.

9.11    ERISA PLANS.   The occurrence of any one or more of the following events
with respect to the Borrower, provided such event or events could reasonably be
expected, in the judgment of the Bank, to subject the Borrower to any tax,
penalty or liability (or any combination of the foregoing) which, in the
aggregate, could have a material adverse effect on the financial condition of
the Borrower with respect to a Plan:

(a)  A reportable event shall occur with respect to a Plan which is, in the
     reasonable judgment of the Bank, likely to result in the termination of
     such Plan for purposes of Title IV of ERISA.
(b)  Any Plan termination (or commencement of proceedings to terminate a Plan)
     or the Borrower's full or partial withdrawal from a Plan.

9.12    OTHER BREACH UNDER AGREEMENT.   The Borrower fails to meet the
conditions of, or fails to perform any obligation under, any term of this
Agreement not specifically referred to in this Article.

9.13 SUBSIDIARIES.  If Borrower creates or acquires any Subsidiary, then the
defaults described in Sections 9.4, 9.5, 9.6, and 9.10 of this Agreement shall
also apply to each Subsidiary.

10.     ENFORCING THIS AGREEMENT; MISCELLANEOUS

10.1    GAAP.   Except as otherwise stated in this Agreement, all financial
information provided to the Bank will be prepared and all financial covenants
will be calculated under generally accepted accounting principles, consistently
applied.  If Borrower creates or acquires any Subsidiary, whose financial
attributes and results are consolidated with those of Borrower under generally
accepted accounting principles, financial statements required hereunder shall be
prepared on a consolidated basis and financial tests required to be satisfied
hereunder (e.g., those contained in Sections 7.3 and 7.4) shall be determined on
a consolidated basis.

                                     - 16 -
<PAGE>
 
10.2    GOVERNING LAW.   This Agreement is governed by the substantive laws of
the State of California.

10.3    SUCCESSORS AND ASSIGNS.   This Agreement is binding on the Borrower's
and the Bank's successors and assignees.  The Borrower agrees that it may not
assign this Agreement without the Bank's prior consent.  The Bank may sell
participations in or assign this loan, and may exchange financial information
about the Borrower with actual or potential participants or assignees.  If a
participation is sold or the loan is assigned, the purchaser will have the right
of set-off against the Borrower.

10.4    ARBITRATION.

(a)  This paragraph concerns the resolution of any controversies or claims
     between the Borrower and the Bank, including but not limited to those that
     arise from:

     (i)      This Agreement (including any renewals, extensions or
              modifications of this Agreement);
     (ii)     Any document, agreement or procedure related to or delivered in
              connection with this Agreement;
     (iii)    Any violation of this Agreement; or
     (iv)     Any claims for damages resulting from any business conducted
              between the Borrower and the bank, including claims for injury to
              persons, property or business interests (torts).

(b)  At the request of the Borrower or the bank, an such controversies or claims
     will be settled by arbitration in accordance with the United States
     Arbitration Act.  THE UNITED STATES ARBITRATION ACT WILL APPLY EVEN THOUGH
     THIS AGREEMENT PROVIDES THAT IT IS GOVERNED BY CALIFORNIA LAW.

(c)  Arbitration proceedings will be administered by the American Arbitration
     Association and will be subject to its commercial rules of arbitration.

(d)  For purposes of the application of the statute of limitations, the filing
     of an arbitration pursuant to this paragraph is the equivalent of the
     filing of a lawsuit, and any claim or controversy which may be arbitrated
     under this paragraph is subject to any applicable statutes  of limitations.
     The arbitrators will have the authority to decide whether any such claim or
     controversy is barred by the statute of limitations and, if so, to dismiss
     the arbitration on that basis.

(e)  If there is a dispute as to whether an issue is arbitratable, the
     arbitrators will have the authority to resolve any such dispute.

(f)  The decision that results from an arbitration proceeding may be submitted
     to an authorized court of law to be confirmed and enforced.

(g)  This provision does not limit the right of the Borrower or the Bank to:

     (i)   exercise self-help remedies such as setoff;

                                     - 17 -
<PAGE>
 
     (ii)  foreclose against or sell any real or personal property collateral;
           or
     (iii) act in a court of law before, during or after the arbitration
           proceeding to obtain:

           (A) an interim remedy; and/or
           (B) additional or supplementary remedies.

(h)  The pursuit of a successful action for interim, additional or supplementary
     remedies, or the filing of a court action, does not constitute a waiver of
     the right of the Borrower or the Bank, including the suing party, to submit
     the controversy or claim to arbitration of the other party contests the
     lawsuit.

10.5 SEVERABILITY; WAIVERS.   If any part of this Agreement is not enforceable,
the rest of the Agreement may be enforced.  The Bank retains all rights, even if
it makes a loan after default.  If the Bank waives a default, it may enforce a
later default.  Any consent or waiver under this Agreement must be in writing.

10.6 COSTS.   If the Bank incurs any expenses in connection with administering
or enforcing this Agreement, or if the Bank takes collection action under this
Agreement, it is entitled to costs and reasonable attorneys' fees, including any
allocated costs of in-house counsel.

10.7 ATTORNEYS' FEES.   In the event of a lawsuit or arbitration proceeding, the
prevailing party is entitled to recover costs and reasonable attorneys' fees
(including any allocated costs of in-house counsel) incurred in connection with
the lawsuit or arbitration proceeding, as determined by the court or arbitrator.

10.8 NOTICES.   All notices required under this Agreement shall be personally
delivered or sent by first class mail, postage prepaid, to the addresses on the
signature page of this Agreement, or to such other addresses as the Bank and the
Borrower may specify from time to time in writing.

10.9 HEADINGS.   Article and paragraph headings are for reference only and shall
not affect the interpretation or meaning of any provisions of this Agreement.

10.10 COUNTERPARTS.   This Agreement may be executed in as many counterparts as
necessary or convenient, and by the different parties on separate counterparts
each of which, when so executed, shall be deemed an original but all such
counterparts shall constitute but one and the same agreement.

10.11 USURY LAWS.  It is the intention of the parties to comply with applicable
usury laws; accordingly, it is agreed that notwithstanding any provisions to the
contrary in this Agreement or in any of the documents evidencing or securing
payment hereof or otherwise relating hereto, in no event shall this Agreement or
such instruments or documents require or permit the payment, contracting for,
charging, taking, reserving or receiving any sums constituting interest, as
defined under applicable usury laws, in excess of the maximum amount permitted
by such laws.  If any such excess of interest is contracted for, paid, charged,
taken,

                                     - 18 -
<PAGE>
 
reserved or received under this Agreement or under any of the documents
evidencing or securing payment hereof or otherwise relating hereto, on the
amount of principal actually outstanding from time to time shall exceed the
maximum amount of interest permitted by applicable usury laws, then in any such
event,

   (i)      the provisions of this Section shall govern and control;
   (ii)     any such excess shall be canceled automatically to the extent of
            such excess, and shall not be collected or collectible;
   (iii)    any such excess which is or has been received shall be credited
            against the unpaid principal balance hereof or refunded to the
            Borrower, at the Bank's option; and
   (iv)     the effective rate of interest shall be automatically reduced to the
            maximum lawful rate allowed under applicable laws as construed by
            courts having jurisdiction hereof or thereof.

It is further agreed that without limitation of the foregoing, all calculations
of the rate of interest calculated for, paid, charged, taken, reserved or
received under this Agreement or under such other documents or instruments that
are made for the purpose of determining whether such rate exceeds the maximum
lawful rate of interest, shall be made, to the extent permitted by applicable
usury laws, by amortizing, prorating, allocating and spreading in equal parts
during the period of the full stated term of the indebtedness, all interest at
any time contractor for, paid, charged, taken, reserved or received from the
Borrower or otherwise by the holder or holders thereof.  The terms of this
section shall be deemed to be incorporated in every loan document, security
instrument, debt instrument, and communication relating to this Agreement and
the law evidenced hereby.  The term "applicable usury laws" shall mean such law
of the State of California or the laws of the United States; whichever laws
allow the higher rate of interest, as such laws now exist; provided, however,
that if such laws shall hereafter allow higher rates of interest, then the
applicable usury laws shall be the laws allowing the higher rate to be effective
as of the effective date of such laws.  To the extent that (notwithstanding the
foregoing choice of law) TEX. REV. STAT. ANN. art 5069-1.04, as amended (the
"Act"), is relevant to the Bank for the purposes of determining the Maximum
Rate, the parties elect to determine the Maximum Rate under the Act pursuant to
the "indicate rate ceiling" from time to time in effect, as referred to and
defined in article 1.04(a)(1) of the Act; subject, however, to any right the
Bank may have subsequently under applicable law, to change the method of
determining the Maximum Rate.

10.12 NO ORAL AGREEMENTS.   This Agreement and any related security or other
agreements required by this Agreement, collectively:

(a)  represent the sum of the understandings and agreements between the Bank and
     the Borrower concerning this credit;
(b)  replace any prior oral or written agreements between the Bank and the
     Borrower concerning this credit; and
(c)  are intended by the Bank and the Borrower as the final, complete and
     exclusive statement of the terms agreed to by them.

In the event of any conflict between this Agreement and any other agreements
required by this Agreement, this Agreement will prevail.

                                     - 19 -
<PAGE>
 
  THIS WRITTEN AGREEMENT AND THE INSTRUMENTS AND DOCUMENTS EXECUTED IN
CONNECTION HEREWITH REPRESENT THE FINAL AGREEMENT BETWEEN THE PARTIES AND MAY
NOT BE CONTRADICTED BY EVIDENCE OF PRIOR, CONTEMPORANEOUS, OR SUBSEQUENT ORAL
AGREEMENTS OF THE PARTIES.

THERE ARE NO UNWRITTEN ORAL AGREEMENTS BETWEEN THE PARTIES.

                                     - 20 -
<PAGE>
 
This Agreement is executed as of the date stated at the top of the first page.


BANK OF AMERICA TEXAS, N.A.                 Address where notices to the Bank 
                                            are to be sent:                   
                                                                              
                                            Bank of America Texas, N.A.       
By:                                         Attn: Commercial Loan Services    
   ------------------------------           333 Clay Street, Ste. 3600        
     Joanne K. Bramanti                     Houston, Texas 77002              
     Vice President                         



BA MERCHANT SERVICES, INC.                  Address where notices to the 
                                            Borrower are to be sent:     
                                                                         
                                            BA Merchant Services, Inc.   
By:/s/ James H. Williams                    Attn: Shirley Yan            
   ------------------------------           One South Van Ness Avenue    
     James H. Williams                      San Francisco, CA 94103       
     Treasurer


By:/s/ Sharif M. Bayyari
   ------------------------------
     Sharif M. Bayyari
     President and CEO

                                     - 21 -
<PAGE>
 
                                   EXHIBIT A
                                   ---------

                             COMPLIANCE CERTIFICATE
                             ----------------------

                FOR THE FISCAL QUARTER ENDED____________________
                             (the "Subject Period")


BANK:      Bank of America Texas, N.A.              DATE:  ____________________

BORROWER:      BA Merchant Services, Inc.

================================================================================

     This certificate is delivered under the Restated Business Loan Agreement
(as renewed, extended, amended, or restated, the "Loan Agreement") dated as of
March 5, 1997, between Borrower and Bank, all defined terms in which have the
same meanings when used -- unless otherwise defined -- in this certificate.

     In my capacity as the undersigned officer of -- and on behalf of --
Borrower, I certify to Bank on the date of this certificate that (a) Borrower's
financial statements attached to this certificate were prepared in accordance
with generally accepted accounting principles and present fairly Borrower's
financial condition and results of operations as of, and for the fiscal period
ended on, the last day of the Subject Period, (b) a review of the activities of
Borrower during the Subject Period has been made under my supervision with a
view to determining whether, during the Subject Period, Borrower performed and
complied with all of its obligations under the Loan Agreement, and, during the
Subject Period, to my knowledge (i) Borrower performed, and complied with all of
its obligations under the Loan Agreement (except for the deviations, if any,
described on the schedule to this certificate) in all material respects, and
(ii) no default, or any event which, with the passage of time, the giving of
notice, or both, would cause a default (a "Potential Default"), has occurred
that has not been cured or waived (except such defaults or Potential Defaults,
if any, described on the schedule to this certificate), and (c) to my knowledge,
the status of compliance by Borrower with Sections 7.3, 7.4, and 7.5 of the Loan
Agreement at the end of the Subject Period is as described on the schedule to
this certificate.



                                        By     _________________________________
                                        Name   _________________________________
                                        Title* _________________________________



*Must be an authorized officer.

                                     - 22 -
<PAGE>
 
                       SCHEDULE TO COMPLIANCE CERTIFICATE
                       ----------------------------------

                 (For Fiscal Quarter Ended _________________)


     A.  Describe deviations from performance or compliance with covenants, if
any, pursuant to clause (b)(i) of the attached certificate.  If none, so state.





     B.  Describe defaults and Potential Defaults, if any, pursuant to clause
(b)(ii) of the attached certificate.  If none, so state.





     C.  Reflect compliance with Sections 7.3, 7.4, and 7.5 at the end of the
Subject Period pursuant to clause (c) of the attached certificate.




                                    Table 1
                                    -------
<TABLE>
<CAPTION>
____________________________________________________________________________________________________________________________________

                                          COVENANT                                            AT END OF SUBJECT PERIOD
____________________________________________________________________________________________________________________________________

<S>                                                                                           <C>          <C>
(S)7.3 PROFITABILITY
 
(a) Net earnings of Borrower during Subject Period                                                         $
 
(b) Gains from sales of assets                                                                $
 
(c) Losses from sales of assets                                                               $
 
(d) Line (b) minus Line (c)                                                                   $
 
(e) Gains from write-up of assets                                                             $
 
(f) Earnings of acquired entities during Subject Period to the extent realized       
    prior to acquisition date                                                                 $
 
(g) Net Income -- Line (a) minus Line (d) minus Line (e) minus Line (f)                                    $

MINIMUM NET INCOME REQUIRED                                                                                $1.00
- ----------------------------------------------------------------------------------------------------------------------
</TABLE>

                                     - 23 -
<PAGE>
 
                                    Table 2
                                    -------
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------
                      COVENANT                        AT END OF SUBJECT PERIOD
- ----------------------------------------------------------------------------------------
<S>                                                   <C>          <C>
 
7.4  MINIMUM CAPITAL
 
(a)  Shareholders' equity                                          $
 
(b)  Aggregate book value of intangible assets        $
 
(c)  Tangible Net Worth -- Line (a) minus Line (b)                 $

(d)  MINIMUM TANGIBLE NET WORTH REQUIRED                           $175,000,000.00
- ----------------------------------------------------------------------------------------
</TABLE>
                                    Table 3
                                    -------
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------
                      COVENANT                        AT END OF SUBJECT PERIOD
- ----------------------------------------------------------------------------------------
<S>                                                   <C>          <C>
7.5 DEBT TO TOTAL CAPITAL
 
(a)  Total amount of interest bearing indebtedness                 $
 
(b)  Shareholders' equity                             $
 
(c)  Line (a) plus Line (b)                                        $
 
(e)  Ratio of Line (a) to Line (c)                                  _____ to 1.00

(f)  Maximum Ratio Allowed                                          0.55 to 1.00
- ----------------------------------------------------------------------------------------
</TABLE>

                                     - 24 -

<PAGE>
 
                                                                    EXHIBIT 21.1


The Company wholly owns Seafirst Merchant Services, Inc., a corporation existing
under the laws of the State of Delaware.



<PAGE>
 
                                                                   EXHIBIT 23.1
 
                        CONSENT OF INDEPENDENT AUDITORS
 
  We consent to the incorporation by reference in the Registration Statement
(Form S-8 No. 33-20195) pertaining to the Long Term Incentive Plan of BA
Merchant Services, Inc. of our report dated February 10, 1997, except for Note
6 as to which the date is March 5, 1997, with respect to the consolidated
financial statements of BA Merchant Services, Inc. included in the Annual
Report (Form 10-K) for the year ended December 31, 1996.
 
March 27, 1997

<PAGE>
                                                                 EXHIBIT 24.1
 
                                      POWER OF ATTORNEY
                                      -----------------


        I hereby appoint SUSAN LAU and CHERYL SOROKIN, and each of them, my
attorneys-in-fact, each with full power of substitution, to sign for me as a
Director of BA Merchant Services, Inc. and file with the Securities and Exchange
Commission the Corporation's Form 10-K annual report for 1996, and any
amendments.





DATED:  March 20, 1997



                                         /s/William E. Fisher
                                         --------------------
                                            William E. Fisher



<PAGE>
 
                                    POWER OF ATTORNEY
                                    -----------------

        
        I hereby appoint SUSAN LAU and CHERYL SOROKIN, and each of them, my 
attonorneys-in-fact, each with full power of substitution, to sign for me as a 
Director of BA Merchant Services, Inc. and file with the Securities and 
Exchange Commission the Corporation's Form 10-K annual report for 1996, and any 
amendments.




DATED:  March 20, 1997
              --




                                             /s/James G. Jones
                                             -----------------
                                                James G. Jones


















<PAGE>
 
                                POWER OF ATTORNEY
                                -----------------


        I hereby appoint SUSAN LAU and CHERYL SOROKIN, and each of them, my 
attoneys-in-fact, each with full power of substitution, to sign for me as a 
Director and Chairman of the Board of BA MErchant Services, Inc. and file with 
the Securities and Exchange Commission the Corporation's Form 10-K annual report
for 1996, and any amendments.




DATED:  March 20, 1997
              --




                                          /s/Thomas E. Peterson
                                          ------------------------
                                             Thomas E. Peterson
                                             Chairman of the Board 

<PAGE>
 
                                POWER OF ATTORNEY
                                -----------------




        I hereby appoint SUSAN LAU and CHERYL SOROKIN, and each of them, my 
attorneys-in-fact, each with full power of substitution, to sign for me as a 
Director of BA Merchant Services, Inc. and file with the Securities and 
Exchange Commission the Corporation's Form 10-K annual report for 1996, and 
any amendments.




DATED:  March 19, 1997



                                          /s/Barbara J. Desoer
                                          --------------------
                                             Barbara J. Desoer
 

















<PAGE>
 
                                  POWER OF ATTORNEY
                                  -----------------



        I hereby appoint SUSAN LAU and CHERYL SOROKIN, and each of them, my 
attorneys-in-fact, each with full power of substitution, to sign for me as a 
Director of BA Merchant Services, Inc. and Corporation's Form 10-K annual report
for 1996, and any amendments.




DATED:  March 20, 1997
              --




                                              /s/Donald R. Dixon
                                              ------------------
                                                 Donald R. Dixon  
<PAGE>
 
                                    POWER OF ATTORNEY
                                    -----------------



        I hereby appoint SUSAN LAU and CHERYL SOROKIN, and each of them, my 
attorneys-in-fact, each with full power of substitution, to sign for me as a 
Director President and Chief Executive Officer of BA Merchnt Services, Inc. and 
file with the Securities and Exchange Commission the Corporation's Form 10-K 
annual report for 1996, and any amendments.




DATE:   March 19, 1997
              --




                                              /s/Sharif M. Bayyari
                                              ----------------------
                                                 Sharif M. Bayyari
                                                 President and Chief
                                                 Executive Officer
<PAGE>
 
                                 POWER OF ATTORNEY
                                 -----------------



        I hereby appoint SUSAN LAU and CHERYL SOROKIN, and each of them, my 
attorneys-in-fact, each with full power of substitution, to sign for me as 
Executive Vice President, Chief Financial Officer and Treasurer of BA Merchant 
Services, Inc. and file with the Securities and Exchange Commission the 
Corporation's Form 10-K annual report for 1996, and any amendments.




DATED:  March 19, 1997
              --




                                          /s/James H. Williams
                                          ----------------------------  
                                             James H. Williams
                                             Executive Vice President,
                                             Chief Financial Officer,
                                             and Treasurer  

<TABLE> <S> <C>

<PAGE>
<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM CONSOLIDATED
BALANCE SHEET AND CONSOLIDATED STATEMENT OF OPERATIONS FROM PAGES 24 THROUGH 38
OF THE FORM 10-K.
</LEGEND>
<MULTIPLIER> 1,000
       
<S>                             <C>                     <C>
<PERIOD-TYPE>                   12-MOS                   12-MOS
<FISCAL-YEAR-END>                          DEC-31-1996             DEC-31-1995
<PERIOD-START>                             JAN-01-1996             JAN-01-1995
<PERIOD-END>                               DEC-31-1996             DEC-31-1995
<CASH>                                         138,398                     345
<SECURITIES>                                         0                       0
<RECEIVABLES>                                  123,085                  95,933
<ALLOWANCES>                                         0                       0
<INVENTORY>                                          0                       0
<CURRENT-ASSETS>                               261,483                  96,278
<PP&E>                                          47,719                  37,354
<DEPRECIATION>                                (30,959)                (22,876)
<TOTAL-ASSETS>                                 286,721                 116,003
<CURRENT-LIABILITIES>                           28,358                  13,943
<BONDS>                                              0                       0
                                0                       0
                                          0                       0
<COMMON>                                           464                       0
<OTHER-SE>                                           0                       0
<TOTAL-LIABILITY-AND-EQUITY>                   286,721                 116,003
<SALES>                                              0                       0
<TOTAL-REVENUES>                               126,215                 109,928
<CGS>                                                0                       0
<TOTAL-COSTS>                                        0                       0
<OTHER-EXPENSES>                                83,760                  74,699
<LOSS-PROVISION>                                     0                       0
<INTEREST-EXPENSE>                                 430                       0
<INCOME-PRETAX>                                      0                       0
<INCOME-TAX>                                    17,356                  14,573
<INCOME-CONTINUING>                             24,669                  20,656
<DISCONTINUED>                                       0                       0
<EXTRAORDINARY>                                      0                       0
<CHANGES>                                            0                       0
<NET-INCOME>                                    24,669                  20,656
<EPS-PRIMARY>                                        0                       0
<EPS-DILUTED>                                        0                       0
        

</TABLE>


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