INTRAWARE INC
S-1/A, 1999-02-25
COMMUNICATIONS SERVICES, NEC
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<PAGE>
   
   AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON FEBRUARY 25, 1999
    
                                                      REGISTRATION NO. 333-69261
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
 
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                            ------------------------
 
   
                                AMENDMENT NO. 4
                                       TO
                                    FORM S-1
    
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933
                            ------------------------
 
                                INTRAWARE, INC.
 
             (Exact name of registrant as specified in its charter)
 
<TABLE>
<S>                              <C>                            <C>
           DELAWARE                          7375                  68-0389976
 (State or other jurisdiction    (Primary Standard Industrial   (I.R.S. Employer
              of                 Classification Code Number)     Identification
incorporation or organization)                                      Number)
</TABLE>
 
                           --------------------------
 
                                 25 ORINDA WAY
                                ORINDA, CA 94563
                                 (925) 253-4500
 
         (Address, including zip code, and telephone number, including
            area code, of Registrant's principal executive offices)
                           --------------------------
 
                                 PETER JACKSON
                            CHIEF EXECUTIVE OFFICER
                                 25 ORINDA WAY
                                ORINDA, CA 94563
                                 (925) 253-4500
 
 (Name, address, including zip code, and telephone number, including area code,
                             of agent for service)
                           --------------------------
 
                                   COPIES TO:
 
            DAVID J. SEGRE                          STEVEN M. SPURLOCK
           ADAM R. DOLINKO                          WILLIAM A. HOLMES
            LINDA M. CUNY                             KEVIN A. LUCAS
           DAVID R. BOWMAN                       Gunderson Dettmer Stough
   Wilson Sonsini Goodrich & Rosati        Villeneuve Franklin & Hachigian, LLP
       Professional Corporation                   155 Constitution Drive
          650 Page Mill Road                   Menlo Park, California 94025
     Palo Alto, California 94304                      (650) 321-2400
            (650) 493-9300
 
                           --------------------------
 
        APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO THE PUBLIC:
As soon as practicable after the effective date of this Registration Statement.
                           --------------------------
 
    If any of the securities being registered on this form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, check the following box.  / /
 
    If this Form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, check the following box and
list the Securities Act registration statement number of the earlier effective
registration statement for the same offering.  / /
 
    If this Form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering.  / /
 
    If this Form is a post-effective amendment filed pursuant to Rule 462(d)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering.  / /
 
    If delivery of the prospectus is expected to be made pursuant to Rule 434,
check the following box.  / /
                           --------------------------
 
    THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL
FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION
STATEMENT SHALL HEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(A) OF
THE SECURITIES ACT OF 1933 OR UNTIL THE REGISTRATION STATEMENT SHALL BECOME
EFFECTIVE ON SUCH DATE AS THE COMMISSION, ACTING PURSUANT TO SUCH SECTION 8(A),
MAY DETERMINE.
 
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
<PAGE>
   
                 SUBJECT TO COMPLETION, DATED FEBRUARY 25, 1999
    
THE INFORMATION IN THIS PROSPECTUS IS NOT COMPLETE AND MAY BE CHANGED. WE CANNOT
SELL THESE SECURITIES UNTIL THE REGISTRATION STATEMENT FILED WITH THE SECURITIES
AND EXCHANGE COMMISSION IS EFFECTIVE. THIS PROSPECTUS IS NOT AN OFFER TO SELL
THESE SECURITIES AND IT IS NOT SOLICITING AN OFFER TO BUY THESE SECURITIES IN
ANY STATE WHERE THE OFFER OR SALE IS NOT PERMITTED.
<PAGE>
                                4,000,000 Shares
 
                                     [LOGO]
 
                                  Common Stock
                                  -----------
 
    Prior to this offering, there has been no public market for our common
stock. The initial public offering price is expected to be between $13.00 and
$15.00 per share. The shares have been approved for listing on the Nasdaq
National Market under the symbol "ITRA."
 
    We and certain stockholders have granted the underwriters an option to
purchase a maximum of 600,000 additional shares to cover over-allotments of
shares.
 
    Investing in our common stock involves certain risks. See "Risk Factors"
                              starting on page 6.
 
<TABLE>
<CAPTION>
                                                                            Underwriting
                                                            Price to       Discounts and      Proceeds to
                                                             Public         Commissions        Intraware
                                                        ----------------  ----------------  ----------------
<S>                                                     <C>               <C>               <C>
Per Share.............................................         $                 $                 $
Total.................................................         $                 $                 $
</TABLE>
 
    Neither the Securities and Exchange Commission nor any state securities
commission has approved or disapproved of these securities or determined if this
prospectus is truthful or complete. Any representation to the contrary is a
criminal offense.
 
Credit Suisse First Boston
 
                         BancBoston Robertson Stephens
 
                                                               Hambrecht & Quist
 
   
                      Prospectus dated February 25, 1999.
    
<PAGE>
                                [INSIDE FRONT COVER]
 
    A split screen with depictions of information technology professionals on
one side and software vendors on the other and the challenges (described in
written text) they each face in managing their software assets and product
distribution, respectively.
 
                             [INSIDE GATEFOLD (2-PAGE)]
 
    A flow chart depicting the needs of information technology professionals and
software vendors and how Intraware addresses these needs. Benefits of our
products to these constituencies are also listed in text. On the right side
aligned vertically are screen-shots of Intraware's several Web-site pages.
 
                                [BACK INSIDE COVER]
 
    Logos of software vendors on the right side and information technology
professional and vendor testimonials for Intraware's services on the left side.
 
CUSTOMER AND VENDOR TESTIMONIALS
 
    "Intraware's services have saved us considerable time and effort. Tailored
to the specific software we use, SUBSCRIBNET provides information to us, rather
than us having to cull through each vendor's site and obtain it ourselves.
COMPARISCOPE is used whenever we're making a "buy" decision based on our unique
requirements. For instance, we were able to evaluate and select a Java
Development Environment in a fraction of the time it would previously have taken
us, because the evaluation criteria has already been defined within
COMPARISCOPE. For Longs Drugs, this translates into a huge saving of staff time
and expense."
 
- --Dave Klinzman, Director of Enterprise Operations Services, Longs Drugs
 
   
    "The Intraware SUBSCRIBNET service is a software update and license
management service that notifies us directly about updates specific to our
environment. It takes the labor out of doing the research ourselves and provides
information about the known incompatibilities and benefits of each update."
    
 
   
- --Scott Langdoc, CIO, Raley's Inc.
    
 
   
    "Netscape strongly benefits from the INTRAWARE.SHOP service by its ability
to market the breadth of our server software products in an online environment.
By capitalizing on the Intraware SUBSCRIBNET service, we have entrusted to
Intraware the electronic software update delivery and maintenance of Netscape's
entire product line to our customers worldwide."
    
 
- --James Barksdale, President and CEO, Netscape Communications Corporation
 
   
    "Selecting Intraware's distribution service as our electronic delivery
vehicle was an important element of our program to reach the Linux and NT
software developer community. In the past, we have distributed software to our
developers using CD's. Now, Intraware provides us with an electronic
distribution service that is a cost-effective and a highly efficient way to
communicate and work closely with our developer community. Taking advantage of
distribution and update technology from Intraware plays a key role in our
ability to maintain strong relationships with our developer community."
- --Diane Fraiman, Vice President of Marketing, Informix Corporation
    
 
    THESE LOGOS AND CUSTOMER AND VENDOR TESTIMONIALS ARE NOT TO BE CONSTRUED AS
HAVING BEEN PREPARED OR CERTIFIED BY SUCH PERSONS AS "EXPERTS" WITH RESPECT TO
SUCH MATTERS WITHIN THE MEANING OF THE FEDERAL SECURITIES LAWS OR ANY RULE OR
REGULATION PROMULGATED THEREUNDER.
<PAGE>
                            ------------------------
 
                               TABLE OF CONTENTS
 
<TABLE>
<S>                                 <C>
PROSPECTUS SUMMARY................     3
RISK FACTORS......................     6
USE OF PROCEEDS...................    15
DIVIDEND POLICY...................    15
CERTAIN INFORMATION...............    15
CAPITALIZATION....................    16
DILUTION..........................    17
SELECTED FINANCIAL DATA...........    18
MANAGEMENT'S DISCUSSION AND
  ANALYSIS OF FINANCIAL CONDITION
  AND RESULTS OF OPERATIONS.......    19
BUSINESS..........................    28
MANAGEMENT........................    42
CERTAIN TRANSACTIONS..............    52
PRINCIPAL AND SELLING
  STOCKHOLDERS....................    53
DESCRIPTION OF CAPITAL STOCK......    56
SHARES ELIGIBLE FOR FUTURE SALE...    59
ADDITIONAL INTRAWARE INFORMATION..    61
UNDERWRITING......................    62
NOTICE TO CANADIAN RESIDENTS......    64
LEGAL MATTERS.....................    65
EXPERTS...........................    65
INDEX TO FINANCIAL STATEMENTS.....   F-1
</TABLE>
 
                            ------------------------
 
    YOU SHOULD RELY ONLY ON THE INFORMATION CONTAINED IN THIS DOCUMENT OR TO
WHICH WE HAVE REFERRED YOU. WE HAVE NOT AUTHORIZED ANYONE TO PROVIDE YOU WITH
INFORMATION THAT IS DIFFERENT. THIS DOCUMENT MAY ONLY BE USED WHERE IT IS LEGAL
TO SELL THESE SECURITIES. THE INFORMATION IN THIS DOCUMENT MAY ONLY BE ACCURATE
ON THE DATE OF THIS DOCUMENT.
 
    "INTRAWARE" is a service mark of Intraware, Inc. We have applied for federal
registration of the marks "ASK JAMES," "COMPARISCOPE," "INTRAWARE.SHOP," "IT
KNOWLEDGE CENTER," "RADARSCOPE," "SUBSCRIBNET," "SUBSCRIBNEWS," and
"VIRTUALEXPRESS." All other trademarks or service marks appearing in this
prospectus are trademarks or service marks of the respective companies that use
them.
 
                            ------------------------
 
                     DEALER PROSPECTUS DELIVERY OBLIGATION
 
   
    UNTIL MARCH   , 1999, ALL DEALERS THAT EFFECT TRANSACTIONS IN THESE
SECURITIES, WHETHER OR NOT PARTICIPATING IN THIS OFFERING, MAY BE REQUIRED TO
DELIVER A PROSPECTUS. THIS IS IN ADDITION TO THE DEALER'S OBLIGATION TO DELIVER
A PROSPECTUS WHEN ACTING AS AN UNDERWRITER AND WITH RESPECT TO UNSOLD ALLOTMENTS
OR SUBSCRIPTIONS.
    
<PAGE>
                               PROSPECTUS SUMMARY
 
    THIS SUMMARY HIGHLIGHTS INFORMATION CONTAINED ELSEWHERE IN THIS PROSPECTUS.
THIS SUMMARY IS NOT COMPLETE AND DOES NOT CONTAIN ALL THE INFORMATION YOU SHOULD
CONSIDER BEFORE BUYING SHARES IN THE OFFERING. YOU SHOULD READ THE ENTIRE
PROSPECTUS CAREFULLY.
 
                                INTRAWARE, INC.
 
    Intraware is a leading provider of Internet-based business software services
targeted at information technology professionals and business software vendors.
We act as an objective resource by helping our corporate customers evaluate and
purchase business software which we then deliver electronically. Our
technologies also allow our customers to electronically receive software
upgrades and corrected versions of prior software releases. We believe our
services enable our information technology customers to better evaluate,
purchase, deploy and maintain their business software purchases. Our online
services also allow business software vendors to effectively market, sell and
distribute products to a targeted customer base of information technology
professionals.
 
    Our core service offerings include INTRAWARE IT KNOWLEDGE CENTER,
INTRAWARE.SHOP and INTRAWARE SUBSCRIBNET. INTRAWARE IT KNOWLEDGE CENTER is a
dynamic Web site targeted at corporate information technology professionals.
INTRAWARE IT KNOWLEDGE CENTER contains interactive information services and
third party content that help information technology professionals research and
evaluate business software products. INTRAWARE IT KNOWLEDGE CENTER also contains
the INTRAWARE COMPARISCOPE and INTRAWARE RADARSCOPE services. INTRAWARE IT
KNOWLEDGE CENTER is also available on the Computing & Internet Channel of
Netscape's Netcenter portal. The INTRAWARE.SHOP service is both an online
purchasing and delivery service for business software and a forum for software
vendors to market and sell their products. INTRAWARE SUBSCRIBNET is an online
service which enables information technology professionals to keep their
software updated and manage their software licenses. We also offer our
SUBSCRIBNET update and license management capabilities as an outsourcing
solution to business software vendors. We have entered into an agreement with
Netscape to provide the Intraware SUBSCRIBNET service to Netscape customers
worldwide.
 
    Our strategic objective is to be the leading online intermediary resource
for business software purchasers and vendors.
    We seek to attain our strategic objective by:
 
    - developing a broad based online information technology community
      consisting of corporate information technology professionals and software
      vendors,
 
    - expanding our current service offerings and introduce new service
      offerings,
 
    - leveraging our customer base and service functionality to capture software
      vendor outsourcing opportunities,
 
    - promoting our brands,
 
    - maintaining a focus on leading edge technology, and
 
    - expanding globally.
 
    We have a broad base of members and customers in the information technology
departments of medium to large corporations. As of December 1998, we had over
60,000 registered members. In addition, Intraware's SUBSCRIBNEWS digest of news,
information and opinions for the information technology professional community
is e-mailed to over 35,000 subscribers on a weekly basis. Included among our
1,700 customers are the following companies: 3Com Corporation, AT&T Corporation,
Boeing Corporation, Charles Schwab & Co., Inc., Daimler Chrysler AG Corporation,
GTE Corporation, Knight Ridder, Inc., Lycos, Inc. and Reuters Group PLC. We have
also established relationships with leading business software vendors, including
primarily Netscape Communications Corporation, as well as Informix Corporation,
RealNetworks, Inc., Infoseek Corporation, and NetDynamics, a wholly-owned
subsidiary of Sun Microsystems, Inc.
 
                                       3
<PAGE>
                                INTRAWARE, INC.
                                  THE OFFERING
 
<TABLE>
<S>                                           <C>
Common stock offered........................  4,000,000 shares
 
Common stock to be outstanding
  after this offering.......................  23,529,110 shares
 
Use of proceeds.............................  For general corporate purposes, principally
                                              working capital, capital expenditures,
                                                 potential acquisitions, geographic
                                                 expansion and additional sales and
                                                 marketing efforts.
 
Nasdaq National Market symbol...............  ITRA
</TABLE>
 
- ------------------------
 
This table is based on shares outstanding as of December 31, 1998. This table
excludes:
 
    - 6,200,000 shares of common stock reserved for issuance under our 1996
      stock option plan,
 
    - 150,000 shares of common stock available for issuance under our 1998
      director stock option plan, and
 
    - 600,000 shares available for issuance under our 1998 employee stock
      purchase plan.
 
Delivery of the shares of common stock will be made on or about March   , 1999,
against payment in immediately available funds.
 
                            ------------------------
 
EXCEPT AS OTHERWISE INDICATED, INFORMATION IN THIS PROSPECTUS IS BASED ON THE
FOLLOWING FOUR ASSUMPTIONS:
 
    - A TWO-FOR-ONE FORWARD STOCK SPLIT OF THE COMMON STOCK IMMEDIATELY PRIOR TO
      THE EFFECTIVENESS OF THIS OFFERING,
 
    - THE CONVERSION OF EACH OUTSTANDING SHARE OF CONVERTIBLE PREFERRED STOCK
      INTO TWO SHARES OF COMMON STOCK IMMEDIATELY PRIOR TO THE CLOSING OF THIS
      OFFERING, BASED ON SHARES OUTSTANDING AS OF DECEMBER 31, 1998,
 
    - NO EXERCISE OF THE UNDERWRITERS' OVER-ALLOTMENT OPTION, AND
 
    - THE FILING, UPON THE APPROVAL OF OUR STOCKHOLDERS, OF THE AMENDED AND
      RESTATED CERTIFICATE OF INCORPORATION.
 
                                       4
<PAGE>
                         SUMMARY FINANCIAL INFORMATION
                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
 
<TABLE>
<CAPTION>
                                                                        AUGUST 14,                   NINE MONTHS ENDED
                                                                           1996
                                                                      (INCEPTION) TO   YEAR ENDED       NOVEMBER 30,
                                                                       FEBRUARY 28,   FEBRUARY 28,  --------------------
                                                                           1997           1998        1997       1998
                                                                      --------------  ------------  ---------  ---------
<S>                                                                   <C>             <C>           <C>        <C>
STATEMENT OF OPERATIONS DATA:
Total net revenues..................................................    $        6     $   10,387   $   5,331  $  24,556
Total cost of net revenues..........................................             5          8,348       4,346     19,891
Gross profit........................................................             1          2,039         985      4,665
Loss from operations................................................          (952)        (3,967)     (2,672)    (8,400)
Net loss............................................................          (944)        (4,049)     (2,715)    (8,377)
Net loss per share:
  Basic and diluted.................................................    $    (1.36)    $    (2.05)  $   (1.53) $   (2.40)
                                                                           -------    ------------  ---------  ---------
                                                                           -------    ------------  ---------  ---------
  Weighted average shares...........................................           694          1,972       1,776      3,492
                                                                           -------    ------------  ---------  ---------
                                                                           -------    ------------  ---------  ---------
Pro forma net loss per share:
  Basic and diluted (unaudited).....................................                   $    (0.52)             $   (0.57)
                                                                                      ------------             ---------
                                                                                      ------------             ---------
  Weighted average shares (unaudited)...............................                        7,763                 14,765
                                                                                      ------------             ---------
                                                                                      ------------             ---------
</TABLE>
 
<TABLE>
<CAPTION>
                                                                                             NOVEMBER 30, 1998
                                                                                         -------------------------
                                                                                          ACTUAL     AS ADJUSTED
                                                                                         ---------  --------------
<S>                                                                                      <C>        <C>
BALANCE SHEET DATA:
Cash and cash equivalents..............................................................  $   5,413    $   56,493
Working capital........................................................................      3,379        54,459
Total assets...........................................................................     38,921        90,001
Lease obligations, long-term...........................................................        225           225
Total stockholders' equity.............................................................      5,061        56,141
</TABLE>
 
- --------------------------------------------------------------------------------
 
    See Note 1 of Notes to Financial Statements for an explanation of the
determination of the number of shares used in computing per share data.
 
    The as adjusted numbers are adjusted to give effect to receipt of the net
proceeds from the sale of the 4,000,000 shares of common stock offered hereby by
Intraware at an assumed public offering price of $14.00 per share after
deducting the underwriting discount and estimated offering expenses payable by
Intraware. See "Use of Proceeds" and "Capitalization."
 
                                       5
<PAGE>
                                  RISK FACTORS
 
    YOU SHOULD CAREFULLY CONSIDER THE RISKS DESCRIBED BELOW BEFORE BUYING SHARES
IN THIS OFFERING.
 
WE HAVE A HISTORY OF LOSSES, WE EXPECT FUTURE LOSSES AND WE MAY NOT EVER BECOME
  PROFITABLE.
 
    We have not achieved profitability, expect to incur net losses in the
foreseeable future and may not ever become profitable in the future. We incurred
net losses of $944,000 for the period from August 14, 1996 through February 28,
1997, $4.0 million for the year ended February 28, 1998, and $8.4 million for
the nine months ended November 30, 1998. As of November 30, 1998, we had an
accumulated deficit of $13.4 million. Net losses have increased for each of our
quarters since inception and we cannot assure you this trend will not continue.
We expect to continue to increase our sales and marketing, product development
and administrative expenses. As a result we will need to generate significant
additional revenues to achieve and maintain profitability.
 
    We were founded in August 1996, and are an early stage company. We have a
limited operating history that makes it difficult to forecast our future
operating results. Although our revenues have grown in recent quarters, we
cannot be certain that such growth will continue or that we will achieve
sufficient revenues for profitability. If we do achieve profitability in any
period, we cannot be certain that we will sustain or increase such profitability
on a quarterly or annual basis. For more detailed information regarding our
operating results and financial condition, please see "Selected Financial Data"
and "Management's Discussion and Analysis of Financial Condition and Results of
Operations."
 
WE ARE SUBSTANTIALLY DEPENDENT ON NETSCAPE COMMUNICATIONS CORPORATION AND THE
  TERMINATION OF THIS RELATIONSHIP WOULD HAVE A SUBSTANTIAL, IMMEDIATE ADVERSE
  EFFECT ON OUR BUSINESS.
 
    For the nine months ended November 30, 1998, we generated over 90% of our
software product revenues from the sale of Netscape software, and 87% of our
online service revenues from the outsourcing of Intraware SUBSCRIBNET services
to Netscape. As a result, transactions with Netscape and the sale of Netscape
products accounted for over 90% of our total net revenues in the nine months
ended November 30, 1998. We cannot assure you that Netscape will continue to
sell its software through us and if Netscape limited or discontinued selling its
software through us, our business would be adversely affected.
 
    We provide online software update and license management services to
Netscape customers through our SUBSCRIBNET service under a one-year agreement
with Netscape entered into effective October 1, 1998. Netscape has the right,
however, to terminate this agreement upon 90 days notice. We cannot assure you
that Netscape will not terminate this agreement or that they will renew it on
satisfactory terms at the end of the current one year term. Substantially all of
our SUBSCRIBNET revenues to date have been generated through this Netscape
contract, and our failure to renew this contract at the end of the one year term
could have a material adverse effect on our SUBSCRIBNET revenues and on our
business as a whole.
 
    Recently, Netscape entered into agreements to be acquired by America Online,
Inc. and to strengthen its relationship with Sun Microsystems, Inc. We do not
currently know whether this proposed acquisition, or Netscape's relationship
with Sun Microsystems, will have an adverse effect on our relationship with
Netscape. If Netscape chose to offer its own electronic software delivery,
tracking, maintenance or other services, which it is permitted to do under the
current agreements, it would have a substantial and immediate adverse effect on
our business, results of operations and financial condition.
 
THE LOSS OF ONE OR MORE OF OUR KEY CUSTOMERS WOULD ADVERSELY AFFECT OUR
  REVENUES.
 
    For the nine months ended November 30, 1998, sales to our top ten corporate
and government information technology customers comprised approximately 50% of
our total revenues. We believe that a substantial amount
 
                                       6
<PAGE>
of revenue from software product sales in any given future period may come from
a relatively small number of customers. If one or more major customers were to
substantially cut back software purchases or stop using our products or
services, our operating results would be materially adversely affected. We do
not have long-term contractual relationships with any of these customers because
our customers purchase software on a transaction by transaction basis. As a
result, we cannot assure you that any of our customers who purchase software
through us will purchase from us in future periods.
 
   
OUR QUARTERLY FINANCIAL RESULTS ARE SUBJECT TO SIGNIFICANT FLUCTUATIONS BECAUSE
  OF MANY FACTORS AND ANY OF THESE COULD ADVERSELY AFFECT OUR STOCK PRICE.
    
 
    We believe that quarter-to-quarter comparisons of our operating results are
not a good indication of our future performance. It is likely that in some
future quarter our operating results may be below the expectations of public
market analysts and investors and as a result, the price of our common stock may
fall. Our operating results have varied widely in the past, and we expect that
they will continue to vary significantly from quarter to quarter due to a number
of risk factors, including:
 
    - demand for our online services and the products of our software vendors;
 
    - the timing of sales of our online services and the products of our
      software vendors;
 
    - loss of strategic relationships with major software vendors;
 
    - the mix of our proprietary online services vs. software products sold;
 
    - delays in introducing our online services or our vendors' software
      products according to planned release schedules;
 
    - our ability to retain existing customers and attract new customers;
 
    - changes in our pricing policies or the pricing policies of our software
      vendors;
 
    - changes in the growth rate of Internet usage and acceptance by customers
      of electronic software delivery for large software purchases, particularly
      for international customers;
 
    - technical difficulties, system failures or Internet downtime;
 
    - the mix of domestic and international sales;
 
    - certain government regulations;
 
    - our ability to upgrade and develop our information technology systems and
      infrastructure;
 
    - costs related to acquisitions of technology or businesses; and
 
    - general economic conditions as well as those specific to the Internet and
      related industries.
 
    We have experienced declining gross margins on revenues derived from
software product sales and anticipate that such declines may continue. Also, as
we broaden our sales and marketing efforts to support our recently introduced
online services, such as SUBSCRIBNET and COMPARISCOPE, we may experience one or
more quarters of reduced software product sales. Any shortfall in our revenues
would directly adversely affect our operating income or loss, and these
fluctuations could affect the market price of our common stock.
 
    We plan to significantly increase our operating expenses to expand our sales
and marketing operations, broaden our customer support capabilities, and fund
greater levels of product development. Our operating expenses, which include
sales and marketing, product development and general and administrative
expenses, are based on our expectations of future revenues and are relatively
fixed in the short term. If revenues fall below our expectations and we are not
able to quickly reduce our spending in response, our operating results would be
adversely affected.
 
OUR NEWLY INTRODUCED ONLINE SERVICES MAY NOT BE ABLE TO GENERATE ANTICIPATED
  REVENUES.
 
    We have only recently started selling a number of online services such as
SUBSCRIBNET and COMPARISCOPE. We cannot assure you that these online services
will result in additional customers and customer loyalty, significant additional
revenues or improved operating margins in future periods. Additionally, we
cannot assure you software vendors will continue
 
                                       7
<PAGE>
to find it strategically or economically justifiable for us to deliver these
services, particularly SUBSCRIBNET, to their customers.
 
    We had no significant online services revenues until the quarter ended
November 30, 1998, and for the nine months ended November 30, 1998, revenues
from these online services totaled only $1.5 million, which constituted 6.2% of
our total revenues for that period. We do not expect these online services to
constitute a significant portion of our total revenues in any given quarter
until at least the second half of calendar 1999. This projection, however, is a
forward-looking statement and our actual results could differ materially from
those anticipated as a result of a number of factors, including demand for our
online services and the competitive service offerings of others. These online
services are not only important to improving our operating results but also to
continuing to attract and retain both our software vendor and corporate
information technology professional customers, and in differentiating our online
service offerings from those of our competitors.
 
OUR INDUSTRY IS HIGHLY COMPETITIVE AND WE CANNOT ASSURE YOU THAT WE WILL BE ABLE
  TO EFFECTIVELY COMPETE.
 
    The market for selling software products and related online services is
highly competitive. We expect competition to intensify as current competitors
expand their product offerings and new competitors enter the market. We have
recently experienced, and expect to continue to experience, price competition on
our software sales, particularly on large sales transactions. We cannot assure
you that we will be able to compete successfully against current or future
competitors, or that competitive pressures faced by us will not adversely affect
our business and results of operations.
 
    Our current competitors include a number of companies offering one or more
solutions for the evaluation, purchase, deployment and maintenance of business
software. Because there are relatively low barriers to entry in the software and
Internet services markets, we expect additional competition from other
established and emerging companies. Increased competition is likely to result in
price reductions, reduced gross margins and loss of market share, any of which
could have a significant adverse effect on our business and results of
operations.
 
    Many of our current and potential competitors have longer operating
histories, significantly greater financial, technical, marketing and other
resources, better name recognition, and a larger installed base of customers
than we do. Many of our competitors may also have well-established relationships
with our existing and prospective customers.
 
    Our current and potential competitors have established or may establish
cooperative relationships among themselves or with third parties to increase the
ability of their products to address customer needs and compete with our
products. We also expect that the competition will increase as a result of
software industry consolidations. As a result, we may not be able to effectively
compete for customers.
 
WE ARE DEPENDENT ON MARKET ACCEPTANCE OF ELECTRONIC SOFTWARE DELIVERY, AND IF IT
  DOES NOT ACHIEVE WIDESPREAD ACCEPTANCE, OUR BUSINESS WILL BE ADVERSELY
  AFFECTED.
 
    Our success will depend in large part on acceptance by information
technology professionals of electronic software delivery as a method of buying
business software. If electronic software delivery does not achieve widespread
market acceptance, our business will be adversely affected. Electronic software
delivery is a relatively new method of selling software products and the growth
and market acceptance of electronic software delivery is highly uncertain and
subject to a number of risk factors. These factors include:
 
    - the potential for state and local authorities to levy taxes on Internet
      transactions;
 
    - the availability of sufficient network bandwidth to enable purchasers to
      rapidly download software;
 
    - the number of software packages that are available for purchase through
      electronic software delivery as compared to those
 
                                       8
<PAGE>
      available through traditional delivery methods;
 
    - the level of customer confidence in the process of downloading software;
      and
 
    - the relative ease of such a process and concerns about transaction
      security.
 
    Even if electronic software delivery achieves widespread acceptance, we
cannot be sure that we will overcome the substantial technical challenges
associated with electronically delivering software reliably and consistently on
a long-term basis. Furthermore, the proliferation of software viruses poses a
risk to market acceptance of electronic software delivery. Any well-publicized
transmission of a computer virus by us or another company using electronic
software delivery could deter information technology professionals from
utilizing electronic software delivery technology and our business could be
adversely affected.
 
CONTINUED ADOPTION OF THE INTERNET AS A METHOD OF CONDUCTING BUSINESS IS
  NECESSARY FOR OUR FUTURE GROWTH.
 
    The widespread acceptance and adoption of the Internet by traditional
businesses for conducting business and exchanging information is likely only in
the event that the Internet provides these businesses with greater efficiencies
and improvements. The failure of the Internet to continue to develop as a
commercial or business medium would adversely affect our business.
 
FAILURE TO EXPAND INTERNET INFRASTRUCTURE COULD LIMIT OUR FUTURE GROWTH.
 
    The recent growth in Internet traffic has caused frequent periods of
decreased performance, and if Internet usage continues to grow rapidly, its
infrastructure may not be able to support these demands and its performance and
reliability may decline. If outages or delays on the Internet occur frequently
or increase in frequency, overall Web usage including usage of our Web site in
particular could grow more slowly or decline. Our ability to increase the speed
and scope of our services to customers is ultimately limited by and dependent
upon the speed and reliability of both the Internet and our customers' internal
networks. Consequently, the emergence and growth of the market for our services
is dependent on improvements being made to the entire Internet as well as to our
individual customers' networking infrastructures to alleviate overloading and
congestion.
 
INCREASED SECURITY RISKS OF ONLINE COMMERCE MAY DETER FUTURE USE OF OUR
  SERVICES.
 
    Concerns over the security of transactions conducted on the Internet and the
privacy of users may also inhibit the growth of the Internet and other online
services generally, and online commerce in particular. Our failure to prevent
security breaches could significantly harm our business and results of
operations. We cannot be certain that advances in computer capabilities, new
discoveries in the field of cryptography, or other developments will not result
in a compromise or breach of the algorithms we use to protect our customers'
transaction data or our software vendors' products. Anyone who is able to
circumvent our security measures could misappropriate proprietary information or
cause interruptions in our operations. We may be required to incur significant
costs to protect against security breaches or to alleviate problems caused by
breaches. Any well-publicized compromise of security could deter people from
using the Web to conduct transactions that involve transmitting confidential
information or downloading sensitive materials.
 
WE HAVE EXPERIENCED SIGNIFICANT GROWTH IN OUR BUSINESS IN RECENT PERIODS AND OUR
  ABILITY TO MANAGE THIS GROWTH WILL AFFECT OUR BUSINESS.
 
    Our ability to successfully offer products and services and implement our
business plan in a rapidly evolving market requires an effective planning and
management process. We have increased, and plan to continue to increase, the
scope of our operations domestically and internationally. These expansion
efforts could be expensive and put a strain on management, and if we do not
manage growth properly, it could adversely affect our business. Our headcount
has grown and will continue to grow substantially. At November 30, 1997, we had
a total of 53 employees and at November 30, 1998, we had a
 
                                       9
<PAGE>
total of 126 employees. In particular, we will need to expand our technology
infrastructure, which will include making certain key employee hires in product
development. These hires historically have been difficult and we can not assure
you that we will be able to successfully attract and retain a sufficient number
of qualified personnel.
 
WE NEED TO EXPAND OUR MANAGEMENT SYSTEMS AND CONTROLS IN ORDER TO SUPPORT OUR
  ANTICIPATED GROWTH.
 
    Our growth has placed, and our anticipated future growth will continue to
place a significant strain on our management systems and controls. We cannot
assure you that we will be able to adequately expand our technology resources to
support our anticipated growth. We expect that we will need to continue to
improve our financial and managerial controls and reporting systems and
procedures. Furthermore, we expect that we will be required to manage multiple
relationships with various software vendors, customers and other third parties.
 
WE MAY NOT BE ABLE TO HIRE AND RETAIN SUFFICIENT SALES, MARKETING AND SUPPORT
  PERSONNEL THAT WE NEED TO SUCCEED.
 
    If we fail to hire and retain sufficient numbers of sales, marketing and
support personnel, our business and results of operations would be adversely
affected. Competition for qualified sales and marketing and support personnel is
intense, and we might not be able to hire and retain sufficient numbers of
qualified sales and marketing and support personnel. We need to substantially
expand our sales operations and marketing efforts, both domestically and
internationally, in order to increase market awareness and sales of the products
and services we offer. These products and services require a sophisticated sales
effort targeted at several people within the information technology departments
of our prospective customers. We have recently expanded our direct sales force
and plan to hire additional sales personnel.
 
    We currently have a small customer service and support organization and will
need to increase our staff to support new customers and the expanding needs of
existing customers. Hiring customer service and support personnel is very
competitive in our industry due to the limited number of people available with
the necessary technical skills and understanding of the Internet. We cannot
assure you that we will be able to hire and retain sufficient numbers of
qualified customer service and support personnel.
 
OUR EXECUTIVE OFFICERS AND CERTAIN KEY PERSONNEL ARE CRITICAL TO OUR BUSINESS
  AND THESE OFFICERS AND KEY PERSONNEL MAY NOT REMAIN WITH US IN THE FUTURE.
 
    Our future success depends upon the continued service of our executive
officers and other key technology, sales, marketing and support personnel and
none of our officers or key employees is bound by an employment agreement for
any specific term. If we lost the services of one or more of our key employees,
or if one or more of our executive officers or employees decided to join a
competitor or otherwise compete directly or indirectly with us, this could have
a significant adverse effect on our business. In particular, the services of
Peter Jackson, Chief Executive Officer, and Paul Martinelli, Chief Technology
Officer, would be difficult to replace.
 
WE INTEND TO EXPAND INTERNATIONAL OPERATIONS AND UNCERTAINTY OF INTERNATIONAL
  SALES EFFORTS COULD ADVERSELY AFFECT OUR BUSINESS.
 
    We may not be able to successfully market, sell, deliver and support our
services and our vendors' software products internationally. Our planned
international expansion will require significant management attention and
financial resources. If we are unable to expand our international operations
successfully and in a timely manner, our business and operating results could be
adversely affected.
 
    To date, we have not had substantial revenues from sales to international
customers. We intend to expand the scope of sales to international customers in
future periods. In calendar 1999, we intend to open international offices and
hire international sales personnel, including the establishment of at least one
 
                                       10
<PAGE>
European office. We have only limited experience in marketing, selling and
supporting our services and our vendors' software products overseas.
Additionally, we do not have any experience in developing foreign language
versions of our services. This may be more difficult or take longer than we
anticipate especially due to international problems, such as language barriers
or currency exchange, and the fact that the Internet infrastructure in such
foreign countries may be less advanced than the domestic Internet infrastructure
and may result in longer response time and less accurate or consistent
electronic software delivery.
 
    In addition, our contracts with Netscape currently do not allow us to market
or sell Netscape products, other than in connection with our SUBSCRIBNET
service, in Europe. Revenues from European customers may not be able to grow as
planned unless we can obtain the rights to market Netscape products in Europe.
 
OUR ACQUISITIONS COULD BE DIFFICULT TO INTEGRATE, DISRUPT OUR BUSINESS, DILUTE
  STOCKHOLDER VALUE AND ADVERSELY AFFECT OUR OPERATING RESULTS.
 
    We currently intend to make investments in complementary companies, services
and technologies. These acquisitions and investments could disrupt our ongoing
business, distract our management and employees and increase our expenses. If we
acquire a company, we could face difficulties in assimilating that company's
personnel and operations. In addition, the key personnel of the acquired company
may decide not to work for us. Acquisitions of additional services or
technologies also involve risks of incompatibility and the need for integration
into our existing services and marketing, sales and support efforts. Also, if we
finance the acquisitions by incurring debt or issuing equity securities, this
could dilute our existing stockholders. Any amortization of goodwill or other
assets, or other charges resulting from the costs of such acquisitions, could
adversely affect our operating results.
 
WE FACE RISKS OF CLAIMS FROM THIRD PARTIES FOR INTELLECTUAL PROPERTY
  INFRINGEMENT THAT COULD ADVERSELY AFFECT OUR BUSINESS.
 
    Our services operate in part by making software products and other content
available to our customers. This creates the potential for claims to be made
against us, either directly or through contractual indemnification provisions
with vendors. Any claims could result in costly litigation and be time-consuming
to defend, divert management's attention and resources, cause delays in
releasing new or upgrading existing services or require us to enter into royalty
or licensing agreements. These claims could be made for defamation, negligence,
copyright or trademark infringement, personal injury, invasion of privacy or
other legal theories based on the nature, content or copying of these materials.
 
    Litigation regarding intellectual property rights is common in the Internet
and software industries. We expect that Internet technologies and software
products and services may be increasingly subject to third-party infringement
claims as the number of competitors in our industry segment grows and the
functionality of products in different industry segments overlaps. There can be
no assurance that our services do not infringe on the intellectual property
rights of third parties.
 
    In addition, we may be involved in litigation involving the software of
third party vendors that we electronically distribute. Royalty or licensing
agreements, if required, may not be available on acceptable terms, if at all. A
successful claim of infringement against us and our failure or inability to
license the infringed or similar technology could adversely affect our business.
Although we carry general liability insurance, our insurance may not cover all
potential claims or may not be adequate to protect us from all liability that
may be imposed.
 
    Our success and ability to compete are substantially dependent upon our
internally developed technology, which we protect through a combination of
copyright, trade secret and trademark law. We have no patents issued or applied
for to date on our technology. We are aware that certain other companies are
using or
 
                                       11
<PAGE>
may have plans to use the name "Intraware" as a company name or as a trademark
or servicemark. While we have received no notice of any claims of trademark
infringement, we cannot assure you that certain of these companies may not claim
superior rights to "Intraware" or to other marks we use. Despite our efforts to
protect our proprietary rights, unauthorized parties may attempt to copy or
otherwise obtain and use our services or technology and we cannot be certain
that the steps we have taken will prevent misappropriation of our technology.
 
POTENTIAL YEAR 2000 PROBLEMS WITH OUR INTERNAL OPERATING SYSTEMS OR THE SOFTWARE
  PRODUCTS THAT WE RESELL COULD ADVERSELY AFFECT OUR BUSINESS.
 
    We cannot assure you that we will not experience unanticipated negative
consequences from year 2000 problems, including material costs caused by
undetected errors or defects in the technology used in our internal systems.
Many currently installed computer systems and software products are coded to
accept only two digit entries in the date code field. Beginning in the year
2000, these code fields will need to accept four digit entries to distinguish
21st century dates from 20th century dates. As a result, computer systems and/or
software products used by many companies may need to be upgraded to solve this
problem.
 
    Our online services, including IT KNOWLEDGE CENTER, COMPARISCOPE,
INTRAWARE.SHOP, VIRTUALEXPRESS, SUBSCRIBNET and their associated and supporting
tools, Web sites, and infrastructure were designed and developed to be year 2000
compliant. Our internal systems, including those used to deliver our services,
utilize third-party hardware and software. We have contacted these
infrastructure products' vendors in order to gauge their year 2000 compliance.
Based on our vendors' representations, we believe that the third-party hardware
and software we use is year 2000 compliant.
 
    If it comes to our attention that certain of our services need modification,
or certain of our third-party hardware and software is not year 2000 compliant,
then we will try to make modifications to our services and systems on a timely
basis. We do not believe that the cost of such modifications will materially
affect our operating results. Yet, we cannot assure you that we will be able to
modify such products, services and systems in a timely and successful manner and
the failure to do so could have a material adverse effect on our operating
results.
 
    Also, even though we typically receive warranties and indemnities from our
software vendors with respect to year 2000 compliance of the software products
we resell, we have not independently verified the year 2000 compliance of these
products. If these software products nevertheless require modification to be
year 2000 compliant, demand for them could decline precipitously if
modifications are not timely made by the software vendors. As a result, these
modifications could adversely affect our business and results of operations. In
addition, if software products we resell are not year 2000 compliant and are
installed at customer sites, we cannot assure you that the indemnities we
receive from our vendors would protect us from customer claims. Any claims could
divert significant management, financial and other resources and our commercial
insurance coverages may not be adequate to cover such claims.
 
    We have no contingency plan to address the effect of year 2000 noncompliance
of software products we resell. In the normal course of our business we seek to
identify additional software products that are year 2000 compliant and to enter
into arrangements to resell these products. We cannot assure you that these
efforts will timely address any revenue shortfalls that could result from
software products of one or more of our software vendors being noncompliant.
 
SPENDING BY OUR CUSTOMERS TO EVALUATE AND ADDRESS YEAR 2000 COMPLIANCE COULD
  RESULT IN LOWER DEMAND FOR OUR PRODUCTS AND SERVICES.
 
    Year 2000 compliance issues also could cause a significant number of
companies, including our current customers, to reevaluate their current system
needs and, as a result, consider switching to other systems and
 
                                       12
<PAGE>
suppliers. This could result in a material adverse effect on our business,
operating results and financial condition. Also, during the next twelve months
there is likely to be an increased customer focus on addressing year 2000
compliance issues, creating the risk that customers may reallocate capital
expenditures to fix year 2000 problems of existing systems. Although we have not
experienced these effects to date, if customers defer purchases of business
software and related services because of such a reallocation, it would adversely
affect our operating results.
 
OUR MARKET MAY UNDERGO RAPID TECHNOLOGICAL CHANGE AND OUR FUTURE SUCCESS WILL
  DEPEND ON OUR ABILITY TO MEET THE CHANGING NEEDS OF OUR INDUSTRY.
 
    Our market is characterized by rapidly changing technology, evolving
industry standards and frequent new product announcements. To be successful, we
must adapt to our rapidly changing market by continually improving the
performance, features and reliability of our services. We could incur
substantial costs to modify our services or infrastructure in order to adapt to
these changes. Our business could be adversely affected if we incur significant
costs without adequate results, or find ourselves unable to adapt rapidly to
these changes.
 
WE DO NOT HAVE A DISASTER RECOVERY PLAN OR BACK UP SYSTEMS AND A DISASTER COULD
  SEVERELY DAMAGE OUR OPERATIONS.
 
    We currently do not have a disaster recovery plan in effect and do not have
fully redundant systems for our service at an alternate site. A disaster could
severely damage our business and results of operations because our service could
be interrupted for an indeterminate length of time. Our operations depend upon
our ability to maintain and protect our computer systems, all of which are
located in our principal headquarters in Orinda, California and at an offsite
location managed by a third party in Santa Clara, California. Orinda and Santa
Clara exist on or near known earthquake fault zones. Although the outside
facility, which hosts our primary Web and database servers, is designed to be
fault tolerant, the system is vulnerable to damage from fire, floods,
earthquakes, power loss, telecommunications failures, and similar events.
Although we maintain insurance against fires, floods, earthquakes and general
business interruptions, there can be no assurance that the amount of coverage
will be adequate in any particular case.
 
ADDITIONAL GOVERNMENT REGULATIONS MAY INCREASE OUR COSTS OF DOING BUSINESS.
 
    The law governing Internet transactions remains largely unsettled, even in
areas where there has been some legislative action. The adoption or modification
of laws or regulations relating to the Internet could adversely affect our
business by increasing our costs and administrative burdens. It may take years
to determine whether and how existing laws such as those governing intellectual
property, privacy, libel and taxation apply to the Internet.
 
    Laws and regulations directly applicable to communications or commerce over
the Internet are becoming more prevalent. The most recent session of the United
States Congress resulted in Internet laws regarding children's privacy,
copyrights and taxation. The European Union has enacted its own data protection
and privacy directive, which required all 15 European Union Member States to
implement laws relating to the processing and transmission of personal data by
October 25, 1998. We must comply with these new regulations in both Europe and
the United States, as well as any other regulations adopted by other countries
where we may do business. The growth and development of the market for online
commerce may prompt calls for more stringent consumer protection laws, both in
the United States and abroad. Compliance with any newly adopted laws may prove
difficult for us and may negatively affect our business.
 
WE HAVE BROAD DISCRETION TO USE THE OFFERING PROCEEDS AND HOW WE INVEST THESE
  PROCEEDS MAY NOT YIELD A FAVORABLE RETURN.
 
    The majority of the net proceeds of this offering are not allocated for
specific uses other than working capital and general corporate purposes. Our
management can spend most of the proceeds from this offering in ways with
 
                                       13
<PAGE>
which the stockholders may not agree. We cannot predict that the proceeds will
be invested to yield a favorable return. See "Use of Proceeds."
 
OUR SECURITIES HAVE NO PRIOR MARKET AND WE CANNOT ASSURE YOU THAT OUR STOCK
  PRICE WILL NOT DECLINE AFTER THE OFFERING.
 
    Before this offering, there has not been a public market for our common
stock and the trading market price of our common stock may decline below the
initial public offering price. The initial public offering price will be
determined by negotiations between Intraware and the representatives of the
underwriters. See "Underwriting" for a discussion of the factors considered in
determining the initial public offering price. In addition, an active public
market for Intraware's common stock may not develop or be sustained after this
offering.
 
FUTURE SALES OF OUR COMMON STOCK MAY DEPRESS OUR STOCK PRICE.
 
    After this offering, we will have outstanding 23,529,110 shares of common
stock. The remaining 19,529,110 shares of common stock outstanding after this
offering will be available for sale in the public market as follows:
 
<TABLE>
<CAPTION>
NUMBER OF SHARES   DATE OF AVAILABILITY FOR SALE
- -----------------  -----------------------------------
<S>                <C>
        0          At the date of this prospectus
        0          90 days after the date of this
                   prospectus
     19,529,110    180 days after the date of this
                   prospectus or afterwards
</TABLE>
 
    The above table assumes the effectiveness of certain lock-up arrangements
with the underwriters under which the stockholders have agreed not to sell or
otherwise dispose of their shares of common stock. Most of the shares that will
be available for sale after the 180th day after the date of this prospectus or
afterwards will be subject to certain volume limitations because they are held
by affiliates of Intraware. In addition, we cannot assure you that these lock-up
restrictions will not be removed prior to 180 days after the offering without
prior notice by the underwriters.
 
    If our stockholders sell substantial amounts of common stock, including
shares issued upon the exercise of outstanding options, in the public market,
the market price of our common stock could fall. See "Shares Eligible for Future
Sale" and "Underwriting."
 
YOU SHOULD NOT RELY ON FORWARD-LOOKING STATEMENTS BECAUSE THEY ARE INHERENTLY
  UNCERTAIN.
 
    You should not rely on forward-looking statements in this prospectus. This
prospectus also contains forward-looking statements that involve risks and
uncertainties. We use words such as "anticipates," "believes," "plans,"
"expects," "future," "intends" and similar expressions to identify such
forward-looking statements. This prospectus also contains forward-looking
statements attributed to certain third parties relating to their estimates
regarding the growth of certain electronic-commerce, electronic software
delivery, software and related service markets and spending. You should not
place undue reliance on these forward-looking statements, which apply only as of
the date of this prospectus. Our actual results could differ materially from
those anticipated in these forward-looking statements for many reasons,
including the risks faced by us described below and elsewhere in this
prospectus.
 
                                       14
<PAGE>
                                USE OF PROCEEDS
 
    The net proceeds to us from the sale of the 4,000,000 shares of common stock
offered by us are estimated to be $51,080,000, after deducting:
 
    - the underwriting discount, and
 
    - estimated offering expenses
 
and assuming:
 
    - a public offering price of $14.00 per share, and
 
    - no exercise of the underwriters' over-allotment option to purchase 350,000
      shares from us and 250,000 shares from certain of our stockholders.
 
    We expect to use approximately $15 million of such proceeds for capital
expenditures and the majority of the net proceeds for working capital and
general corporate purposes. In addition, we may use a portion of the net
proceeds to acquire complementary products, technologies or businesses; however,
we currently have no commitments or agreements and are not involved in any
negotiations to do so. Pending use of the net proceeds of this offering, we
intend to invest the net proceeds in interest-bearing, investment-grade
securities. We will not receive any proceeds from the sale of the shares, if
any, to be sold by the selling stockholders upon the exercise of the
underwriters' over-allotment option. See "Principal and Selling Stockholders."
 
                                DIVIDEND POLICY
 
    We have never declared or paid any dividends on our capital stock. We
currently expect to retain future earnings, if any, for use in the operation and
expansion of our business and do not anticipate paying any cash dividends in the
foreseeable future. Our existing bank line of credit prohibits the payment of
dividends.
 
                              CERTAIN INFORMATION
 
    Our principal executive offices are located at 25 Orinda Way, Orinda,
California 94563 and our telephone number is (925) 253-4500. Our Web site is
located at http//www.intraware.com. Information contained on our Web site does
not constitute part of this prospectus.
 
    Our logo and certain titles and logos of our publications and products
mentioned in this prospectus are our service marks or trademarks. Each
trademark, trade name or service mark of any other company appearing in this
prospectus belongs to its holder.
 
                                       15
<PAGE>
                                 CAPITALIZATION
 
    The following table sets forth the following information:
 
    - the actual capitalization of Intraware as of November 30, 1998,
 
    - the pro forma capitalization of Intraware after giving effect to the
      conversion of all outstanding shares of convertible preferred stock into
      12,045,628 shares of common stock, and
 
    - the pro forma as adjusted capitalization to give effect to the sale of
      4,000,000 shares of common stock at an assumed initial public offering
      price of $14.00 per share in this offering less underwriting discounts and
      commissions Intraware expects to pay in connection with this offering and
      estimated offering expenses payable by Intraware.
 
<TABLE>
<CAPTION>
                                                                                       NOVEMBER 30, 1998
                                                                              ------------------------------------
                                                                                                        PRO FORMA
                                                                                ACTUAL     PRO FORMA   AS ADJUSTED
                                                                              ----------  -----------  -----------
                                                                                (IN THOUSANDS, EXCEPT SHARE AND
                                                                                        PER SHARE DATA)
<S>                                                                           <C>         <C>          <C>
Lease obligations, long-term portion........................................  $      225   $     225    $     225
Stockholders' equity:
Convertible preferred stock; issuable in series, $0.0001 par value,
  8,000,000 shares authorized, 6,022,814 shares issued and outstanding,
  actual; 10,000,000 shares authorized, pro forma and as adjusted, none
  issued and outstanding....................................................           1      --           --
Common stock, $0.0001 par value; 40,000,000 shares authorized; 6,929,550
  shares issued and outstanding, actual; 250,000,000 shares authorized pro
  forma and as adjusted, 18,975,178 shares issued and outstanding, pro
  forma; 22,975,178 shares issued and outstanding, as adjusted..............           1           2            2
Additional paid-in capital..................................................      26,002      26,002       77,082
Unearned compensation.......................................................      (7,573)     (7,573)      (7,573)
Accumulated deficit.........................................................     (13,370)    (13,370)     (13,370)
                                                                              ----------  -----------  -----------
Total stockholders' equity..................................................       5,061       5,061       56,141
                                                                              ----------  -----------  -----------
Total capitalization........................................................  $    5,286   $   5,286    $  56,366
                                                                              ----------  -----------  -----------
                                                                              ----------  -----------  -----------
</TABLE>
 
    This table excludes the following shares:
 
    - 6,950,000 shares of common stock reserved for issuance under Intraware's
      stock option, director stock option and employee stock purchase plans,
 
    - 2,017,050 shares subject to outstanding options, and
 
    - 129,056 shares of common stock issuable upon exercise of outstanding
      warrants. See "Management--Incentive Stock Plans," "Description of Capital
      Stock" and Notes 5 and 11 of Notes to Financial Statements.
 
                                       16
<PAGE>
                                    DILUTION
 
    The pro forma net tangible book value of our common stock on November 30,
1998 was $5,061,000, or approximately $0.27 per share. Pro forma net tangible
book value per share represents the amount of our total tangible assets less
total liabilities, divided by the number of shares of common stock outstanding.
Dilution in net tangible book value per share represents the difference between
the amount per share paid by purchasers of shares of our common stock in this
offering and the net tangible book value per share of our common stock
immediately afterwards. After giving effect to our sale of 4,000,000 shares of
common stock offered by this prospectus and after deducting the underwriting
discount and estimated offering expenses payable by us, our net tangible book
value would have been $56,141,000, or approximately $2.44 per share. This
represents an immediate increase in net tangible book value of $2.17 per share
to existing stockholders and an immediate dilution in net tangible book value of
$11.56 per share to new investors.
 
<TABLE>
<S>                                                                            <C>        <C>
Assumed public offering price per share......................................             $   14.00
  Pro forma net tangible book value per share as of November 30, 1998........  $    0.27
  Increase per share attributable to new investors...........................  $    2.17
                                                                               ---------
Pro forma net tangible book value per share after the offering...............             $    2.44
                                                                                          ---------
Dilution in pro forma net tangible book value per share to new investors.....             $   11.56
                                                                                          ---------
                                                                                          ---------
</TABLE>
 
    This table excludes all options and warrants that will remain outstanding
upon completion of this offering. See Notes 7 and 9 to Notes to Financial
Statements. The exercise of outstanding options and warrants having an exercise
price less than the offering price would increase the dilutive effect to new
investors.
 
    The following table sets forth, as of November 30, 1998, the differences
between the number of shares of common stock purchased from us, the total price
and average price per share paid by existing stockholders and by the new
investors, before deducting expenses payable by us, assuming a public offering
price of $14.00 per share.
 
   
<TABLE>
<CAPTION>
                                                   SHARES PURCHASED          TOTAL CONSIDERATION
                                               -------------------------  --------------------------  AVERAGE PRICE
                                                  NUMBER     PERCENTAGE      AMOUNT      PERCENTAGE     PER SHARE
                                               ------------  -----------  -------------  -----------  -------------
<S>                                            <C>           <C>          <C>            <C>          <C>
Existing stockholders........................    18,975,178        82.6%  $  17,563,000        23.4%    $    0.93
New investors................................     4,000,000        17.4      56,000,000        76.6         14.00
                                               ------------       -----   -------------       -----
    Total....................................    22,975,178       100.0%  $  73,563,000       100.0%
                                               ------------       -----   -------------       -----
                                               ------------       -----   -------------       -----
</TABLE>
    
 
    If the underwriters over-allotment option is exercised in full, the
following will occur:
 
    - the number of shares of common stock held by existing stockholders will
      decrease to 18,725,178 or approximately 80.3% of the total number of
      shares of common stock outstanding and
 
    - the number of shares held by new public investors will be increased to
      4,600,000 or approximately 19.7% of the total number of shares of our
      common stock outstanding after this offering.
 
                                       17
<PAGE>
                            SELECTED FINANCIAL DATA
 
    The following selected financial data should be read in conjunction with
"Management's Discussion and Analysis of Financial Condition and Results of
Operations," and are qualified by reference to the Financial Statements and
Notes thereto and appearing elsewhere in this prospectus. The statement of
operations data set forth below for the period from August 14, 1996 to February
28, 1997, the year ended February 28, 1998, and the nine months ended November
30, 1998, and the balance sheet data at February 28, 1997, February 28, 1998,
and November 30, 1997 and 1998, are derived from, and are qualified by reference
to, the audited financial statements of Intraware included elsewhere in this
prospectus. The historical results are not necessarily indicative of results to
be expected for any future period.
 
<TABLE>
<CAPTION>
                                                                                                NINE MONTHS ENDED
                                                              AUGUST 14, 1996     YEAR ENDED       NOVEMBER 30,
                                                            (INCEPTION) THROUGH  FEBRUARY 28,  --------------------
                                                             FEBRUARY 28, 1997       1998        1997       1998
                                                            -------------------  ------------  ---------  ---------
                                                                     (IN THOUSANDS, EXCEPT PER SHARE DATA)
<S>                                                         <C>                  <C>           <C>        <C>
STATEMENT OF OPERATIONS DATA:
Net Revenues:
  Software product sales..................................       $       6        $   10,383   $   5,331  $  23,027
  Online services.........................................          --                     4      --          1,529
                                                                    ------       ------------  ---------  ---------
    Total net revenues....................................               6            10,387       5,331     24,556
                                                                    ------       ------------  ---------  ---------
Cost of net revenues:
  Software product sales..................................               5             8,348       4,346     19,421
  Online services.........................................          --                --          --            470
                                                                    ------       ------------  ---------  ---------
    Total cost of net revenues............................               5             8,348       4,346     19,891
                                                                    ------       ------------  ---------  ---------
Gross profit..............................................               1             2,039         985      4,665
                                                                    ------       ------------  ---------  ---------
Operating expenses
  Sales and marketing.....................................             233             3,496       2,037      8,590
  Product development.....................................             253               951         604      1,258
  General and administrative..............................             467             1,492       1,016      2,416
  Stock option compensation...............................          --                    67      --            801
                                                                    ------       ------------  ---------  ---------
    Total operating expenses..............................             953             6,006       3,657     13,065
                                                                    ------       ------------  ---------  ---------
Loss from operations......................................            (952)           (3,967)     (2,672)    (8,400)
Interest expense..........................................             (12)             (103)        (52)      (154)
Interest and other income, net............................              20                21           9        177
                                                                    ------       ------------  ---------  ---------
Net loss..................................................       $    (944)       $   (4,049)  $  (2,715) $  (8,377)
                                                                    ------       ------------  ---------  ---------
                                                                    ------       ------------  ---------  ---------
Basic and diluted net loss per share......................       $   (1.36)       $    (2.05)  $   (1.53) $   (2.40)
                                                                    ------       ------------  ---------  ---------
                                                                    ------       ------------  ---------  ---------
Weighted average shares...................................             694             1,972       1,776      3,492
                                                                    ------       ------------  ---------  ---------
                                                                    ------       ------------  ---------  ---------
</TABLE>
 
<TABLE>
<CAPTION>
                                                                                     FEBRUARY 28,
                                                                                 --------------------  NOVEMBER 30,
                                                                                   1997       1998         1998
                                                                                 ---------  ---------  ------------
                                                                                           (IN THOUSANDS)
<S>                                                                              <C>        <C>        <C>
BALANCE SHEET DATA:
Cash and cash equivalents......................................................  $     303  $     612   $    5,413
Working capital (deficit)......................................................         86       (220)       3,379
Total assets...................................................................      1,026     15,384       38,921
Lease obligations, long-term...................................................        189        105          225
Total stockholders' equity.....................................................        582        770        5,061
</TABLE>
 
- ------------------------
 
- - With respect to the calculation of net loss per share and weighted average
  shares, Note 1 of Notes to Financial Statements provide an explanation of the
  determination of the weighted average shares used to compute net loss per
  share.
 
- - With respect to the calculation of the weighted average shares, all share
  information has been adjusted to reflect a forward two-for-one stock split of
  common stock effective upon consummation of this offering.
 
                                       18
<PAGE>
                    MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                 FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
    THIS PROSPECTUS CONTAINS FORWARD-LOOKING STATEMENTS THE ACCURACY OF WHICH
INVOLVES RISKS AND UNCERTAINTIES. WE USE WORDS SUCH AS "ANTICIPATES,"
"BELIEVES," "PLANS," "EXPECTS," "FUTURE," "INTENDS" AND SIMILAR EXPRESSIONS TO
IDENTIFY FORWARD-LOOKING STATEMENTS. THIS PROSPECTUS ALSO CONTAINS
FORWARD-LOOKING STATEMENTS ATTRIBUTED TO CERTAIN THIRD PARTIES RELATING TO THEIR
ESTIMATES REGARDING THE GROWTH OF CERTAIN ELECTRONIC-COMMERCE, ELECTRONIC
SOFTWARE DELIVERY, SOFTWARE AND RELATED SERVICE MARKETS AND SPENDING.
PROSPECTIVE INVESTORS SHOULD NOT PLACE UNDUE RELIANCE ON THESE FORWARD-LOOKING
STATEMENTS, WHICH APPLY ONLY AS OF THE DATE OF THIS PROSPECTUS. INTRAWARE'S
ACTUAL RESULTS COULD DIFFER MATERIALLY FROM THOSE ANTICIPATED IN THESE
FORWARD-LOOKING STATEMENTS FOR MANY REASONS, INCLUDING THE RISKS FACED BY
INTRAWARE DESCRIBED IN "RISK FACTORS" AND ELSEWHERE IN THIS PROSPECTUS.
 
OVERVIEW
 
    Intraware is a leading provider of online business-to-business software
services, and acts as an objective intermediary to address the needs of both
purchasers and vendors of business software. Intraware was incorporated in
August 1996, and, from inception until February 1997, Intraware's operations
consisted primarily of various start-up activities, including development of
technologies central to its business, recruiting personnel and raising capital.
In February 1997, Intraware began providing online software distribution
services, later branded as INTRAWARE.SHOP, and online software update and
license management services through its SUBSCRIBNET service. In April 1998,
Intraware introduced the COMPARISCOPE service to provide information technology
professionals with comprehensive, objective online analysis of various types of
software. In September 1998, Intraware added IT KNOWLEDGE CENTER to its online
service offerings, providing corporate information technology professionals with
proprietary content, aggregated technical information and related resources.
Intraware incurred net losses of $944,000, $4.0 million and $8.4 million in the
period from August 14, 1996 through February 28, 1997, the year ended February
28, 1998 and the nine months ended November 30, 1998, respectively. Intraware
expects to incur net losses for the foreseeable future.
 
    Intraware generates revenues from sales of third-party software vendors'
products through INTRAWARE.SHOP, and from sales of its online services
SUBSCRIBNET and COMPARISCOPE. Historically, Intraware has derived the
substantial majority of its revenue from software product sales and did not
recognize material online service revenues until the quarter ended November 30,
1998. Intraware first recognized revenues from software product sales in
February 1997, and software product sales revenues constituted 100%, 100% and
94% of Intraware's total net revenues for the period from inception through
February 28, 1997, the year ended February 28, 1998 and the nine months ended
November 30, 1998, respectively. Intraware expects that software product sales
will continue to represent the substantial majority of its total net revenues
for the foreseeable future.
 
    Intraware generates software product revenues from the sale of third party
software and related maintenance products. Of these revenues, sales of software
licenses are recognized when there is evidence of an arrangement for a fixed and
determinable fee that is probable of collection and the software is available
for customer download through INTRAWARE.SHOP. Related maintenance revenues are
recognized ratably over the terms of the underlying service contract. Online
services revenues are derived primarily from delivery of SUBSCRIBNET, and other
fee-based information services. Online services revenues are recognized ratably
over the term of the underlying service contracts. See Note 1 of Notes to
Financial Statements.
 
    During the nine month period ended November 30, 1998, Intraware generated
over 90% of its software product revenues from the sale of Netscape software
products. While Intraware expects that net revenues derived from the sale of
Netscape products will decrease as a percentage of total revenues in future
periods, Intraware believes that it will remain
 
                                       19
<PAGE>
substantially dependent on such sales for the foreseeable future. Intraware has
no assurance that Netscape will continue to sell software products through
Intraware. If Netscape were to discontinue selling its software through
Intraware, there would be a material adverse effect on Intraware's software
product revenues and other operating results, its financial condition, and its
business. Recently, Netscape entered into an agreement to be acquired by America
Online, Inc. and there can be no assurance that this proposed transaction will
not have an adverse effect on Intraware's relationship with Netscape.
 
    Intraware first generated significant revenues from sales of its online
services in the quarter ended November 30, 1998. For the nine months ended
November 30, 1998, Intraware generated 87% of its online service revenues from
the sale of SUBSCRIBNET services to Netscape. Under a one-year agreement with
Netscape effective on October 1, 1998, Intraware provides online software update
and license management services to Netscape customers through Intraware's
SUBSCRIBNET service. Netscape has the right, however, to terminate this
agreement upon 90 days notice. Accordingly, Intraware has no assurance that
Netscape will not terminate this agreement or, at the end of the current term,
renew the agreement on satisfactory terms. To date, substantially all of
Intraware's SUBSCRIBNET revenues have been generated through this Netscape
agreement, and if Intraware were not able to renew the agreement on satisfactory
terms, there could be a material adverse effect on Intraware's online service
revenues and upon Intraware's business.
 
    Intraware's limited operating history makes it difficult to forecast its
future operating results. Although Intraware's net revenues have grown in recent
quarters, Intraware cannot be certain that its net revenues will increase at a
rate sufficient to achieve and maintain profitability. Even if Intraware were to
achieve profitability in any period, Intraware cannot be certain that it would
sustain or increase profitability on a quarterly or annual basis.
 
RESULTS OF OPERATIONS
 
NINE MONTHS ENDED NOVEMBER 30, 1997 AND 1998
 
    NET REVENUES
 
    Net revenues increased from $5.3 million for the nine months ended November
30, 1997 to $24.6 million for the nine months ended November 30, 1998. This
increase was primarily due to an increase in sales of third-party software
products. In addition, during the nine months ended November 30, 1998, Intraware
recognized $1.5 million in initial sales of its online services. Approximately
$1.3 million of these initial online service revenues was attributable to
Intraware's agreement with Netscape to provide SUBSCRIBNET services.
 
    COST OF NET REVENUES
 
    Cost of net revenues consists primarily of the cost of third-party software
and maintenance products sold, costs for content development and acquisition,
and Internet connectivity and allocated overhead charges. Intraware purchases
software products at a discount to the software vendors' established list prices
according to standard reseller terms. Total cost of net revenues increased from
$4.3 million for the nine months ended November 30, 1997 to $19.9 million for
the nine months ended November 30, 1998. This increase in total cost of net
revenues was primarily attributable to increases in the volume of third-party
software and maintenance products sold by Intraware.
 
    Intraware's gross margin increased from 18.5% for the nine months ended
November 30, 1997 to 19.0% for the nine months ended November 30, 1998. The
decreased margins on Intraware's software product sales due to increased
competitive pricing pressures, particularly on large sale transactions, were
more than offset by the effects of an increase in online service revenues having
substantially higher gross margins. Gross margins on software product sales
decreased from 18.5% for the nine months ended November 30, 1997 to 15.7% for
the nine months ended November 30, 1998. Intraware anticipates that it will
continue to experience declining gross margins on software product sales. Gross
margins on Intraware's online
 
                                       20
<PAGE>
service revenues were 69.3% for the nine months ended November 30, 1998.
 
    SALES AND MARKETING EXPENSES
 
    Sales and marketing expenses consist primarily of employee salaries,
benefits and commissions, advertising, promotional materials and trade show
exhibit expenses. Sales and marketing expenses increased from $2.0 million for
the nine months ended November 30, 1997 to $8.6 million for the nine months
ended November 30, 1998. This increase was primarily attributable to an overall
increase in the scope of Intraware's marketing and branding efforts.
Additionally, during the nine months ended November 30, 1998, Intraware
increased the number of internal and external sales personnel, which in turn
increased salaries and related expenses. The number of employees engaged in
sales and marketing increased from 27 at November 30, 1997 to 71 at November 30,
1998. Management expects that the dollar amount of sales and marketing expenses
will continue to increase due to the planned growth of its sales force,
including the establishment of sales offices in additional domestic and
international locations, and due to expected additional increases in advertising
and promotional activities.
 
    In September 1998, Intraware entered into an agreement with Netscape in
which Intraware's IT KNOWLEDGE CENTER is featured on the Netcenter Computer and
Internet Channel. Under the agreement, Intraware receives advertising banner
space and text links across the Netcenter site. Advertising and marketing
expenses in connection with this agreement totaled $1.7 million for the nine
months ended November 30, 1998. The advertising fee paid to Netscape by
Intraware under this agreement is being expensed based on the actual number of
impressions delivered in a given period. In addition, the fees paid by Intraware
to be featured on the Netcenter site are being amortized over the one year term
of the agreement. See Note 2 of Notes to Financial Statements.
 
    PRODUCT DEVELOPMENT EXPENSES
 
    Product development expenses consist primarily of personnel and related
costs associated with Intraware's development and technical support efforts.
Product development expenses increased from $604,000 for the nine months ended
November 30, 1997 to $1.3 million for the nine months ended November 30, 1998.
The increase was primarily due to an increase in the number of product
development personnel employed to support expansion of Intraware's SUBSCRIBNET
online service and its other online service offerings. The number of employees
engaged in product development increased from 11 at November 30, 1997 to 23 at
November 30, 1998. Intraware believes significant investment in product
development is essential to its future success and expects that the dollar
amount of product development expenses will increase in future periods.
 
    GENERAL AND ADMINISTRATIVE EXPENSES
 
    General and administrative expenses consist primarily of employee salaries
and related expenses for executive, administrative and accounting personnel,
facility costs, operations, recruiting fees, insurance costs and professional
fees. General and administrative expenses increased from $1.0 million for the
nine months ended November 30, 1997 to $2.4 million for the nine months ended
November 30, 1998. This increase was primarily attributable to overall business
growth and to increased salary and related expenses in accounting, operations
and administration. The number of employees engaged in general and
administrative functions increased from 13 at November 30, 1997 to 26 at
November 30, 1998. Management expects general and administrative expenses to
increase in dollar amount in future periods.
 
    INTEREST EXPENSE
 
    Interest expense relates to borrowings under a bank line of credit
arrangement and from obligations under capital leases. The changes in interest
expense in each period result from changes in the outstanding principal
obligations during each period.
 
                                       21
<PAGE>
    INTEREST AND OTHER INCOME, NET
 
    Interest and other income, net consists primarily of interest earned on cash
and cash equivalents offset by miscellaneous non-operating expenses. The changes
in other income, net in each period result primarily from changes in the amount
and mix of interest-bearing investments outstanding during each period.
 
    INCOME TAXES
 
    From inception through November 30, 1998, Intraware incurred net losses for
federal and state tax purposes and has not recognized any tax provision or
benefit. As of November 30, 1998, Intraware had approximately $11.7 million of
federal and $11.5 million of state net operating loss carryforwards to offset
future taxable income which expire in varying amounts beginning in 2012 and
2005, respectively. Given Intraware's limited operating history, losses incurred
to date and the difficulty in accurately forecasting Intraware's future results,
management does not believe that the realization of the related deferred income
tax asset meets the criteria required by generally accepted accounting
principles. Accordingly, a 100% valuation allowance has been recorded.
Furthermore, as a result of changes in Intraware's equity ownership from
Intraware's convertible preferred stock financings and this offering,
utilization of the net operating losses and tax credits is subject to
substantial annual limitations. This is due to the ownership change limitations
provided by the Internal Revenue Code of 1986, as amended, and similar state
provisions. The annual limitation may result in the expiration of net operating
losses and tax credits before utilization. See Note 4 of Notes to Financial
Statements.
 
    STOCK-BASED COMPENSATION
 
    In the year ended February 28, 1998 and the nine months ended November 30,
1998, Intraware recorded aggregate unearned compensation totaling $8.4 million
in connection with certain stock option grants. In addition, subsequent to
November 30, 1998, Intraware recorded additional unearned compensation totaling
$3.3 million for employee stock options granted on December 2, 1998. The
unearned compensation is being amortized over the four-year vesting period of
the related options and is being allocated among the operating expense
categories based upon the primary activity of the related employee. During the
nine months ended November 30, 1998, amortization of unearned compensation
totaled $801,000. See Note 9 of Notes to Financial Statements.
 
THE PERIOD FROM AUGUST 14, 1996 THROUGH FEBRUARY 28, 1997 AND THE YEAR ENDED
FEBRUARY 28, 1998
 
    NET REVENUES
 
    Total net revenues increased from $6,000 for the period from inception
through February 28, 1997 to $10.4 million for the year ended February 28, 1998.
This increase resulted primarily from the sale of third-party software products
upon Intraware's launch of its electronic software delivery service in February
1997. Software sales increased from $6,000 for the period from inception through
February 28, 1997 to $10.4 million for the year ended February 28, 1998.
 
    COST OF NET REVENUES
 
    Cost of net revenues increased from $5,000 for the period from August 14,
1996 through February 28, 1997 to $8.3 million for the year ended February 28,
1998. This increase reflected the increased software product sales of Intraware.
 
    SALES AND MARKETING EXPENSES
 
    Sales and marketing expenses increased from $233,000 for the period from
August 14, 1996 through February 28, 1997 to $3.5 million for the year ended
February 28, 1998. This increase was primarily due to an increase in the number
of sales and marketing personnel employed and to expenses incurred in connection
with attending trade shows following the launch of INTRAWARE.SHOP.
 
                                       22
<PAGE>
    PRODUCT DEVELOPMENT EXPENSES
 
    Product development expenses increased from $253,000 for the period from
August 14, 1996 through February 28, 1997 to $951,000 for the year ended
February 28, 1998. The increase resulted primarily from an increase in the
number of product development personnel required to support expansion of
Intraware's SUBSCRIBNET and other online service offerings.
 
    GENERAL AND ADMINISTRATIVE EXPENSES
 
    General and administrative expenses increased from $467,000 for the period
from August 14, 1996 through February 28, 1997 to $1.5 million for the year
ended February 28, 1998. This increase was due primarily to an increase in the
number of general and administrative personnel and operational costs as
Intraware expanded its operations.
 
    STOCK-BASED COMPENSATION
 
    In the year ended February 28, 1998, Intraware recorded aggregate unearned
compensation totaling $1,286,000 in connection with certain stock option grants.
Amortization of unearned compensation was $67,000 for the year ended February
28, 1998. See Note 9 of Notes to Financial Statements.
 
                                       23
<PAGE>
QUARTERLY RESULTS OF OPERATION
 
    The following table sets forth, for the periods presented, certain data from
Intraware's statement of operations and such data as a percentage of net
revenues, except for costs of software product sales and costs of online
services which are expressed as a percentage of software product sales and
online service revenues, respectively. The statement of operations data has been
derived from Intraware's unaudited financial statements. In management's
opinion, these statements have been prepared on substantially the same basis as
the audited financial statements and include all adjustments, consisting only of
normal recurring adjustments, necessary for a fair presentation of the financial
information for the periods presented. This information should be read in
conjunction with the financial statements and notes thereto included elsewhere
in this prospectus. The operating results in any quarter are not necessarily
indicative of the results that may be expected for any future period. Intraware
has incurred net losses in each quarter since inception and expects to continue
to incur losses for the foreseeable future. Intraware's net loss has increased
each quarter since inception and there can be no assurance that this trend will
not continue.
 
<TABLE>
<CAPTION>
                                                                       THREE MONTHS ENDED
                                     ---------------------------------------------------------------------------------------
                                     MAY 31,   AUGUST 31,   NOVEMBER 30,   FEBRUARY 28,   MAY 31,  AUGUST 31,   NOVEMBER 30,
                                      1997        1997          1997           1998        1998       1998          1998
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
                                                                         (IN THOUSANDS)
<S>                                  <C>       <C>          <C>            <C>            <C>      <C>          <C>
NET REVENUES:
  Software product sales...........   $ 311      $2,346       $ 2,673        $ 5,053      $5,002    $ 8,183       $ 9,842
  Online services..................    --         --           --                  4          16         63         1,450
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
    Total net revenues.............     311       2,346         2,673          5,057       5,018      8,246        11,292
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
COST OF NET REVENUES:
  Software product sales...........     241       1,974         2,131          4,002       3,939      6,832         8,650
  Online services..................    --         --           --             --              68        109           293
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
    Total cost of net revenues.....     241       1,974         2,131          4,002       4,007      6,941         8,943
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
      Gross profit.................      70         372           542          1,055       1,011      1,305         2,349
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
OPERATING EXPENSES:
  Sales and marketing..............     338         711           988          1,459       1,654      2,280         4,656
  Product development..............     131         191           282            347         353        433           472
  General and administrative.......     257         353           406            476         578        742         1,096
  Stock option compensation........    --         --           --                 67         122        181           498
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
    Total operating expenses.......     726       1,255         1,676          2,349       2,707      3,636         6,722
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
Loss from operations...............    (656)       (883)       (1,134)        (1,294)     (1,696 )   (2,331)       (4,373)
Interest expense...................     (14)        (12)          (26)           (51)        (62 )      (47)          (45)
Interest and other income, net.....       1           2             6             12          17         94            66
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
Net loss...........................   $(669)     $ (893)      $(1,154)       $(1,333)     $(1,741)  $(2,284)      $(4,352)
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
NET REVENUES:
  Software product sales...........     100%        100%          100%           100%        100%        99%           87%
  Online services..................    --         --           --             --            --            1            13
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
    Total revenues.................     100         100           100            100         100        100           100
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
COST OF NET REVENUES:
  Software product sales...........      77          84            80             79          78         83            77
  Online services..................    --         --           --             --               1          1             3
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
    Total cost of net revenues.....
      Gross profit.................      23          16            20             21          21         16            20
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
OPERATING EXPENSES:
  Sales and marketing..............     108          30            37             29          33         28            41
  Product development..............      42           8            11              7           7          5             4
  General and administrative.......      83          15            15              9          12          9            10
  Stock option compensation........    --         --           --                  1           2          2             4
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
    Total operating expenses.......     233          53            63             46          54         44            59
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
Loss from operations...............    (210)        (37)          (43)           (25)        (33 )      (28)          (39)
Interest expense...................      (5)      --               (1)            (1)         (1 )       (1)       --
Interest and other income, net.....    --         --           --             --            --            1             1
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
Net loss...........................    (215)%       (37)%         (44)%          (26)%       (34 )%      (28)%        (38)%
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
                                     -------   ----------   ------------   ------------   -------  ----------   ------------
</TABLE>
 
                                       24
<PAGE>
LIQUIDITY AND CAPITAL RESOURCES
 
    Intraware has historically satisfied its cash requirements primarily through
private placements of equity securities, bank borrowings and lease financings.
To date, Intraware has raised approximately $17.6 million through equity
financings. See Notes 6 and 7 of Notes to Financial Statements.
 
    Net cash used in operating activities totaled $779,000 for the period from
August 14, 1996 through February 28, 1997, $4.9 million for the year ended
February 28, 1998, and $5.9 million for the nine months ended November 30, 1998.
Cash used in operating activities in the period from August 14, 1996 through
February 28, 1997 was primarily attributable to initial product development
efforts and general and administrative expenses. The increase in the year ended
February 28, 1998 was primarily attributable to a net operating loss of $4.0
million and increases in prepaid licenses and services and accounts receivable,
partially offset by increases in accounts payable and deferred revenue, as well
as depreciation and amortization of fixed assets. Cash used in operating
activities for the first nine months of 1998 resulted primarily from a net loss
of $7.8 million.
 
    Net cash used in investing activities totaled $428,000 for the period from
August 14, 1996 through February 27, 1997, $686,000 for the year ended February
28, 1998 and $477,000 for the nine months ended November 30, 1998. The increases
in each period resulted primarily from purchases of computer equipment and other
fixed assets.
 
    Net cash provided by financing activities totaled $1.5 million for the
period from August 14, 1996 through February 28, 1997, $5.9 million for the year
ended February 28, 1998 and $11.1 million for the nine months ended November 30,
1998. The increases in each period resulted primarily from the net proceeds from
issuances of convertible preferred stock and from bank line of credit
borrowings.
 
    As of November 30, 1998, Intraware's principal sources of liquidity included
$5.4 million of cash and cash-equivalents and $3.8 million available under
Intraware's bank line of credit. Although Intraware has no material long-term
commitments for capital expenditures, it anticipates a substantial increase in
its capital expenditures and lease commitments consistent with anticipated
growth in operations, infrastructure and personnel. See Notes 5 and 6 of Notes
to Financial Statements.
 
   
    Intraware believes that the net proceeds from this offering, combined with
its current cash and short-term investments and its available bank line of
credit, will be sufficient to meet its anticipated liquidity needs for working
capital and capital expenditures for at least twelve months from the date of
this prospectus. Intraware's future liquidity and capital requirements will
depend upon numerous factors. The pace of expansion of Intraware's operations
will affect Intraware's capital requirements. Intraware may also have increased
capital requirements in order to respond to competitive pressures. Additionally,
Intraware may need additional capital to fund acquisitions of complementary
businesses and technologies. Intraware's forecast of the period of time through
which its financial resources will be adequate to support its operations is a
forward-looking statement that involves risks and uncertainties, and actual
results could vary materially as a result of the factors described above. If
Intraware requires additional capital resources, Intraware may seek to sell
additional equity or debt securities or to increase its bank line of credit. The
sale of additional equity or convertible debt securities could result in
additional dilution to Intraware's stockholders. There can be no assurance that
any financing arrangements will be available in amounts or on terms acceptable
to Intraware, if at all.
    
 
YEAR 2000 COMPLIANCE
 
    Many currently installed computer systems and software products are coded to
accept only two digit entries in the date code field. Beginning in the year
2000, these code fields will need to accept four digit entries to distinguish
21st century dates from 20th century dates. As a result, computer systems and
software products used by many companies may need to be upgraded to comply with
these year 2000
 
                                       25
<PAGE>
requirements. Intraware's services, including SUBSCRIBNET, INTRAWARE.SHOP,
COMPARISCOPE, IT KNOWLEDGE CENTER, VIRTUALEXPRESS and their associated and
supporting tools, Web sites, and infrastructure were designed and developed to
be year 2000 compliant. Intraware's internal systems used to deliver its
services, however, utilize third-party hardware and software. Intraware has
contacted these infrastructure products' vendors in order to gauge their year
2000 compliance. Based on these vendors' representations, Intraware believes
that the third-party hardware and software it uses are year 2000 compliant.
There can be no assurance, however, that Intraware will not experience
unanticipated negative consequences, including material costs caused by
undetected errors or defects in the technology used in its internal systems. If,
in the future, it comes to Intraware's attention that certain of its services
need modification, or certain of its third-party hardware and software are not
year 2000 compliant, then Intraware will seek to make modifications to its
systems. In such case, Intraware expects such modifications to be made on a
timely basis and Intraware does not believe that the cost of such modifications
will have a material effect on its operating results. There can be no assurance,
however, that Intraware will be able to modify such products, services and
systems in a timely and successful manner to comply with the year 2000
requirements, which could have a material adverse effect on its business and
operating results.
 
    Further, while Intraware typically has received warranties and indemnities
from its software vendors with respect to year 2000 compliance of the software
products, Intraware resells but does not independently verify the year 2000
compliance of these products. If such software products nevertheless require
modification to be year 2000 compliant, demand for such products could decline
if such modifications are not timely made by the software vendors. This, in
turn, could adversely affect Intraware's business and results of operations.
Intraware has no contingency plan to address the effect of year 2000
noncompliance of the software products it resells. However, Intraware, in the
normal course of its business, seeks to identify additional software products
that are year 2000 compliant and to enter into arrangements to resell these
products. There can be no assurance that Intraware's efforts to identify and
resell additional software products would timely address revenue shortfalls that
could result from software products of one or more of its vendors being
noncompliant.
 
    Year 2000 issues also could cause a significant number of companies,
including our current customers, to reevaluate their current system needs and,
as a result, consider switching to other systems and suppliers. Any of these
events could result in a material adverse effect on Intraware's business,
operating results and financial condition.
 
RECENT ACCOUNTING PRONOUNCEMENTS
 
   
    In June 1997, the Financial Accounting Standards Board issued Statement of
Financial Accounting Standards No. 131, "Disclosures about Segments of an
Enterprise and Related Information," which establishes standards for reporting
information about operating segments in annual financial statements. It also
establishes standards for related disclosures about products and services,
geographic areas and major customers. Statement of Financial Accounting
Standards No. 131 is effective for fiscal years beginning after December 15,
1997. Intraware will adopt the provisions of Statement of Financial Accounting
Standards No. 131 in connection with the preparation of its financial statements
for the fiscal year ending February 28, 1999.
    
 
   
    In March 1998, the American Institute of Certified Public Accountants issued
Statement of Position 98-1, "Accounting for the Cost of Computer Software
Developed or Obtained for Internal Use." Statement of Position 98-1 is effective
for financial statements for years beginning after December 15, 1998. Statement
of Position 98-1 provides guidance over accounting for computer software
developed or obtained for internal use including the requirement to capitalize
specified costs and amortization of such costs. Intraware will adopt the
provisions of Statement of Position 98-1 in its year ending February 28, 2000,
and does not expect such
    
 
                                       26
<PAGE>
adoption to have a material effect on Intraware's financial statements.
 
   
    In March 1998, the American Institute of Certified Public Accountants issued
Statement of Position 98-4, "Deferral of the Effective Date of a provision of
Statement of Position 97-2." Statement of Position 98-4 defers for one year the
application of certain provisions of Statement of Position 97-2 "Software
Revenue Recognition." Different informal and non-authoritative interpretations
of certain provisions of Statement of Position 97-2 have arisen and, as a
result, the American Institute of Certified Public Accountants issued Statement
of Position 98-9 in December 1998 which is effective for periods beginning on or
after March 15, 1999. Statement of Position 98-9 extends the effective date of
Statement of Position 98-4 and provides additional interpretive guidance. The
adoption of Statement of Position 97-2, Statement of Position 98-4, and
Statement of Position 98-9 have not had and are not expected to have a material
impact on Intraware's results of operations, financial position or cash flows.
However, due to the uncertainties related to the outcome of these amendments,
the impact on the future financial results of Intraware is not currently
determinable.
    
 
   
    In June 1998, the Financial Accounting Standards Board issued Statement of
Financial Accounting Standards No. 133, "Accounting for Derivates and Hedging
Activities," which establishes accounting and reporting standards of derivative
instruments, including certain derivative instruments embedded in other
contracts, and for hedging activities. The adoption of Statement of Financial
Accounting Standards No. 133 is not expected to have an impact on Intraware's
results of operations, financial position or cash flows.
    
 
                                       27
<PAGE>
                                    BUSINESS
 
INDUSTRY BACKGROUND
 
    Corporations today rely heavily upon information technology to be
competitive, and software is a critical element of a corporation's information
technology infrastructure. Corporations are spending increasingly large amounts
of their budget on software evaluation, purchase and maintenance. International
Data Corporation estimates that sales of software worldwide will increase from
approximately $119 billion in 1997 to $231 billion in 2002. International Data
Corporation further estimates that the market for total worldwide software
support will grow from approximately $19.6 billion in 1997 to $38.5 billion in
2002.
 
SOFTWARE EVALUATION, PURCHASE, DEPLOYMENT AND MAINTENANCE BY CORPORATIONS
 
    Corporate information technology professionals are responsible for
evaluating, purchasing, deploying and maintaining software assets across the
enterprise. The process of evaluating business software for deployment can be
costly and time-consuming, as the information is widely dispersed and often
biased. To evaluate software for purchase, information technology professionals
typically review the product literature and Web sites of numerous vendors, read
a variety of online and printed publications and attend industry seminars and
trade shows.
 
    Once a purchase decision has been made, information technology professionals
must often test the software's effect on the existing information technology
infrastructure before deploying it across the enterprise. Full scale deployment
often involves time-consuming physical installation on computers located at
geographically dispersed sites. As a result of these factors, corporate
information technology professionals often find themselves unable to evaluate
potential software purchases quickly and efficiently, or deploy them in a timely
manner throughout the enterprise.
 
    Following deployment, a corporation will typically spend significant
additional resources on annual maintenance programs to support and maintain its
software assets. These programs provide corporations with the right to receive
subsequent releases of software to optimize existing functionality, incorporate
enhanced features and correct prior programming deficiencies. These maintenance
contracts, however, typically provide limited mechanisms for notifying
information technology professionals of new and enhanced releases, or for
managing the deployment of such releases across the enterprise.
 
    As a result of competitive pressures, software vendors are increasingly
seeking to reduce time to market, thereby compressing the release cycles for
their products. Forrester Research, Inc. estimates that nearly 60% of software
vendors have product release cycles of three months or less. In addition to the
compressed release cycles associated with existing software packages,
corporations continue to install new business software on their networks. These
factors have made it increasingly difficult for information technology
professionals to evaluate, deploy and track software updates, upgrades, new
releases and other lifecycle improvements to the many software assets used
within their organizations. As a result, corporations often do not realize the
value they anticipated when making the initial software purchase decision.
 
SOFTWARE SALE AND MAINTENANCE BY BUSINESS SOFTWARE VENDORS
 
    Business software vendors typically rely on a combination of direct and
indirect methods to market and sell their products. Direct sales and marketing
efforts, including the use of targeted marketing campaigns and the creation and
management of a dedicated sales force, enable vendors to develop one-to-one
relationships with customers but can often be time-consuming and expensive.
Software vendors may reduce costs by using indirect marketing and sales
approaches, such as broad-based advertising campaigns and the use of resellers
and other intermediaries. Their ability to create relationships with and receive
feedback from corporate customers, however, is often compromised. Regardless of
the methods employed, business software
 
                                       28
<PAGE>
vendors are challenged by the costs, logistical complexities and administrative
burden of marketing, selling and distributing software products to a typically
large and dispersed base of computer users.
 
   
    Vendors must also address their customers' needs to maintain software
assets. Because the number of employees within a corporation who use a typical
software package may be numerous and the software widely distributed and
supported by many information technology professionals, vendors often have
limited information about their customers' software deployments. Without
collecting adequate customer data, software vendors may be unable to do any of
the following:
    
 
   
    - effectively track licensing programs;
    
 
   
    - fully assess customer satisfaction;
    
 
   
    - determine feature requirements for subsequent releases;
    
 
   
    - make program updates quickly available;
    
 
   
    - capture additional sales opportunities; or
    
 
   
    - develop a proactive maintenance management system.
    
 
Intraware believes the inefficiencies faced by business software vendors will
become more pronounced as these vendors increasingly address the needs of a
greater number of small to medium-sized businesses.
 
THE INTERNET AS A MEDIUM FOR SOFTWARE PROCUREMENT, DELIVERY AND MAINTENANCE
 
    The Internet and the World Wide Web have emerged as revolutionary global
communications media, enabling millions of consumers and business users to share
information and conduct business electronically. Business software vendors are
expected to benefit from this trend by utilizing the Internet as a more
effective medium to market, sell and support their software products. As a
result, International Data Corporation estimates the electronic software
delivery market will grow from approximately $200 million in 1997 to
approximately $5.9 billion in 2001. Software support and maintenance services
are also expected to be increasingly conducted online. International Data
Corporation estimates that the market for electronic support and software update
and license management services will grow from approximately $1.5 billion in
1997 to $10.5 billion in 2002. Intraware currently competes in both the
electronic software delivery market with its INTRAWARE.SHOP service, and the
electronic support and software update and license management services market
with its SUBSCRIBNET service.
 
    Although the Internet is increasingly utilized to solve many inefficiencies
associated with the business software market, the Internet also brings new
challenges to the relationships between software vendors and their corporate
customers. The Web substantially increases the amount of information available
to information technology professionals for researching and evaluating software
purchase decisions, but this information is still not typically aggregated by a
central, organized source. Moreover, the majority of the software information
available on the Web is located on software vendors' own Web sites, which often
do not provide complete or unbiased content.
 
   
    Vendors selling business software over the Internet can leverage the unique
features of the Web to enhance existing sales and marketing efforts and create a
more effective one-to-one relationship with the customer. However, Intraware
believes that the challenges vendors face in using the Web as a software sales
and delivery vehicle require additional capabilities and skills outside the
vendors' traditional competencies. Specifically any one or more of the following
could pose problems for software vendors:
    
 
   
    - enhanced Web site development and performance requirements;
    
 
   
    - increased customer demand for electronic software availability and
      support;
    
 
   
    - integration of the Web site with existing internal software systems;
    
 
   
    - electronic licensing demands; and
    
 
   
    - constantly changing export restrictions.
    
 
                                       29
<PAGE>
Intraware believes that many corporations are attempting to utilize the Web to
improve their ability to efficiently evaluate, purchase and maintain software,
but they lack an objective, centralized online resource for such activities.
Intraware similarly believes that software vendors seek the benefits of using
the Web to improve customer interaction, information management, and sales, but
have not been able to justify the resources required to independently build and
maintain their own system.
 
INTRAWARE SOLUTION
 
    Intraware provides a suite of complementary, Internet-based services for the
benefit of both information technology professionals and business software
vendors. Intraware's services help information technology professionals make
more informed business software purchase decisions, and also help them deploy
and manage their software more effectively. At the same time, Intraware's online
services provide software vendors with an efficient means of marketing, selling
and delivering their products directly to business software purchasers.
Intraware believes that, as a trusted intermediary serving the interests of
information technology professionals and business software vendors, Intraware
can offer a unique set of benefits to both groups of customers.
 
BENEFITS TO CORPORATE INFORMATION TECHNOLOGY PROFESSIONALS
 
    FACILITATES A MORE INFORMED EVALUATION AND PURCHASE DECISION.  Intraware's
knowledge services allow information technology professionals to obtain in-depth
and objective information about business software products to assist them in
their software purchasing decisions. Using the resources on the Intraware Web
site, corporate information technology professionals can evaluate software
license pricing models in real-time, experience product features through
interactive product demonstrations and obtain comprehensive product information.
 
    STREAMLINES DEPLOYMENT AND MAINTENANCE. Intraware's electronic software
delivery capabilities are tailored to corporate purchasing, deployment and
tracking requirements. In addition, Intraware's information management services
provide corporations with a central online source to easily and efficiently
track software licenses, monitor which versions are installed in different
locations, and install upgrades using a central, online repository.
 
    PROVIDES THE PLATFORM FOR A UNIQUE INFORMATION TECHNOLOGY PROFESSIONAL
COMMUNITY. Intraware's unique market position allows Intraware to objectively
mediate and enhance the relationship between information technology
professionals and software vendors. Intraware has focused on improving the
quality of information available to both information technology professionals
and software vendors, thereby increasing communication among technology
professionals regarding software industry trends, opinions, and product
experiences.
 
BENEFITS TO SOFTWARE VENDORS
 
    Rather than build their own online software delivery, license management and
maintenance capabilities, software vendors can leverage Intraware's service
offerings. By outsourcing the management of these services to Intraware,
software vendors can eliminate the time-to-market risks associated with building
these services themselves.
 
    IMPROVES MARKETING AND SALES EFFORTS. Through Intraware's online services,
software vendors can centralize their online sales and marketing activities and
improve the quality of their customer interactions. By capturing direct customer
feedback, vendors can make improvements to their products and services to meet
customer needs, capitalize on incremental revenue opportunities through
follow-on software sales and ultimately decrease the time-to-market of their
software products.
 
    IMPROVES SOFTWARE DELIVERY AND MAINTENANCE. Intraware's electronic software
delivery engine reduces the costs and logistical complexities associated with
software distribution. Intraware's maintenance services allow vendors to assist
their customers in monitoring software licenses
 
                                       30
<PAGE>
and tracking installations of new releases and upgrades through a central,
online repository.
 
    IMPROVES CUSTOMER INFORMATION MANAGEMENT. Using Intraware's online services,
software vendors can extract more detailed, comprehensive and valuable customer
data through the extensive customer resources offered by Intraware. By
outsourcing the management of customer maintenance programs, software vendors
can capture rich data from an objective online source about the acceptance and
performance of their software products.
 
INTRAWARE STRATEGY
 
    Intraware's objective is to be the leading online intermediary resource for
the business software industry, aggregating information, software and services
for information technology professionals and software vendors. Key elements of
Intraware's strategy include:
 
    DEVELOP A BROAD-BASED ONLINE INFORMATION TECHNOLOGY COMMUNITY CONSISTING OF
CORPORATE INFORMATION TECHNOLOGY PROFESSIONALS AND SOFTWARE VENDORS.  Through
its position as an objective resource for software decision making, Intraware
helps meet the information needs of information technology professionals.
Intraware provides an online community of content and services, including career
information, product information and tutorials, and links to third-party
information of interest to information technology professionals. Intraware's
services for software evaluation, purchasing, deployment and maintenance further
enhance the Intraware community experience for information technology
professionals, and drives them to Intraware's site. Intraware believes this
approach deepens its relationship with information technology professionals and,
as a result, can more effectively market and sell its services and its existing
vendors' software products, as well as develop new software vendor partnerships.
 
    EXPAND CURRENT SERVICE OFFERINGS AND INTRODUCE NEW SERVICE
OFFERINGS.  Intraware seeks to maintain, develop and enhance existing and new
revenue streams from both its software vendor and corporate information
technology professional customers through the further development of existing
services and introduction of additional online services. Intraware initially
introduced SUBSCRIBNET, a service that provides information technology
professionals with pro-active and centralized update and license management
services. Intraware also recently introduced COMPARISCOPE, a premium
subscription service designed to provide information technology professionals
with objective in-depth technical evaluations. Although these services, as well
as the other subscription-based services of Intraware, have not generated
significant revenues to date, Intraware anticipates that these services will
represent an increasing proportion of its revenue base. Intraware believes that
its market position and integrated service offerings will enable it to continue
to develop, market and sell service offerings that address the needs of the
information technology professional community. Intraware plans to develop
additional service and content offerings through both internal resources as well
as the acquisition of complementary businesses, services and content.
 
    LEVERAGE CUSTOMER BASE AND SERVICE FUNCTIONALITY TO CAPTURE SOFTWARE VENDOR
OUTSOURCING OPPORTUNITIES.  Intraware has positioned itself to provide
information technology professionals with services to objectively evaluate,
select and maintain software products. As Intraware further adds functionality
to its services and aggregates a targeted community of information technology
professionals, Intraware believes that software vendors will benefit from new
outsourcing services offered by Intraware. In addition, software vendors may
benefit from improved features and functionality of Intraware's existing
services. Intraware plans to continue forging relationships with software
vendors to provide its information technology professionals with a broader
selection of software products and complementary Intraware services.
 
    PROMOTE INTRAWARE BRAND AWARENESS. Intraware believes that, due to the
competitive nature of online commerce and services targeted at the information
technology professional, it is critical to continue to brand Intraware as an
objective intermediary in order to continue to grow its business. To facilitate
this, Intraware
 
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<PAGE>
intends to continue promoting its brands and services through an extensive
public relations campaign, advertising in print media and on Web sites targeted
at information technology professionals. In addition, Intraware promotes its
brand through its placement on Netscape's Netcenter site and through a variety
of co-marketing arrangements with other software vendors.
 
    MAINTAIN LEADING EDGE TECHNOLOGY FOCUS. Intraware plans to continually
enhance its technology to enable additional online services, high throughput and
secure delivery of software products through its electronic software delivery
engine by using leading edge technologies. Intraware's development group is able
to rapidly add new services and features to Intraware's existing service
offerings. By developing on open standards, Intraware can more easily integrate
with vendor and partner systems for expanded services and outsource
implementation.
 
   
    EXPAND GLOBALLY.  The online nature of Intraware's business enables
Intraware to offer its services to a worldwide community of information
technology professionals and software vendors. Although Intraware had not
actively targeted the international information technology community until
recently and has not generated any significant revenues internationally to date,
approximately half of Intraware's registered membership is based in
international markets. Intraware believes that the global opportunity to market
its services will continue to grow rapidly. Intraware intends to address this
opportunity by selectively enhancing its global pricing, currency and language
capabilities. In addition to implementing traditional marketing efforts,
Intraware intends to access international markets by providing global online
services. Intraware also intends to complement these efforts in two additional
ways. First, by creating partnerships with third parties which have or are
capable of jointly developing international expansion. Second, Intraware also
intends to make investments in or acquisitions of complementary businesses which
have access to foreign markets.
    
 
SERVICES
 
    Intraware's service offerings are designed to address all stages of the
business software lifecycle, from evaluation and purchase, to deployment and
online maintenance management.
 
INFORMATION SERVICES: IT KNOWLEDGE CENTER
 
    The IT KNOWLEDGE CENTER is a dynamic Web site containing software-focused
content for information technology professionals. It includes featured articles,
career information, an online library and tutorials. The IT KNOWLEDGE CENTER was
recently introduced and has not generated significant revenue to date. The
individual services and features of the IT KNOWLEDGE CENTER are described below:
 
    COMPARISCOPE is an online research service that permits customers to perform
objective, in-depth, technical evaluations of over twenty categories of business
software. The analysis can be tailored to match individual requirements by
enabling information technology professionals to rank the importance of and
compare various software product features. COMPARISCOPE is available for a fee.
 
    PREMIER CONTENT is a collection of tools, models, templates and other
resources available to facilitate the evaluation and selection of software
products. PREMIER CONTENT is available for a fee.
 
    "ASK JAMES" is an online service designed to provide personalized answers to
customers' information technology-related concerns or questions. This service
also provides an archive of previously answered questions. "ASK JAMES" is free
for all registered members, but to receive expedited service, in which a
customer's question will be answered within 24 hours of receipt, a customer must
pay a fee.
 
    SUBSCRIBNEWS is an email based weekly digest of news, information, and
opinions focused on Internet technology. SUBSCRIBNEWS is currently available
free of charge.
 
    RADARSCOPE is an interactive service providing information on over 1,000
business software products. RADARSCOPE allows customers
 
                                       32
<PAGE>
to efficiently search for business software products by vendor, product, or
keyword. Intraware does not currently charge for the use of RADARSCOPE.
 
PURCHASE AND DELIVERY SERVICES: INTRAWARE.SHOP
 
    The INTRAWARE.SHOP service is an online service designed to simplify the
purchase and delivery of business software for corporations. This service
provides in-depth product information, simplifies complex bundling and pricing
options, accepts online purchase orders and credit evaluations, enables the
electronic delivery of large software products, and supports deployment to
multiple servers and locations. The INTRAWARE.SHOP service also offers customers
online self-service quotations, evaluations, live interactive software
demonstrations and several financing options. Customers can use INTRAWARE.SHOP
for the purchase of new software packages, as well as additional licenses,
renewals and add-on products.
 
    Currently, Intraware does not charge its information technology professional
customers for access to INTRAWARE.SHOP, but does typically charge software
vendors for the inclusion of their products in the INTRAWARE.SHOP. Intraware
receives a negotiated percentage of the purchase price of all software products
it sells. The individual services and features of INTRAWARE.SHOP are described
below.
 
    PRODUCT CATALOG is an online software catalog focused on software from
leading Internet technology vendors. Currently Intraware's software product
selection includes more than 1,000 products from 25 software vendors, including
Netscape, Informix and NetDynamics. PRODUCT CATALOG contains a simple format for
searching, browsing and researching, and gives customers precise information
concerning software products offered by Intraware.
 
    DEMO CENTER provides potential customers an interactive experience through
either screen shots or online demonstrations. DEMO CENTER is a method for
software purchasers to determine the user and administrative features of
selected software products.
 
    TRY AND BUY allows potential customers to download the evaluation version of
a software product and use that version in their own information technology
environment before making a final purchasing decision. Potential customers can
interact with systems engineers and sales consultants to enhance the TRY AND BUY
service.
 
    VIRTUALEXPRESS SOFTWARE DELIVERY is a software delivery engine through which
a customer purchases software online. VIRTUALEXPRESS is also used to deliver
subsequent updates and upgrades. VIRTUALEXPRESS contains features such as
encryption, compression and multi-location deployment. Customer service
representatives work with customers to assist in the download process.
VIRTUALEXPRESS streamlines the software delivery and distribution process to
multiple servers and locations. Intraware is able to track the type and version
of software products licensed to customers.
 
MAINTENANCE SERVICES: SUBSCRIBNET
 
    SUBSCRIBNET is a multivendor online software update and license management
service. This Web based service provides end-users with proactive, customized
email notification of software updates with on-demand access to software
downloads. SUBSCRIBNET can help alleviate the burden of tracking and retrieving
the software to which a corporate customer is entitled.
 
    For information technology professionals, SUBSCRIBNET provides proactive
notification, on-demand downloads, and a central repository for software
licenses, subscriptions and product release archiving. SUBSCRIBNET automatically
notifies appropriate information technology professionals within 24 hours of any
product update, including corrections of minor application errors and other
major and minor releases. These notifications are personalized to the user's
product, version and platform. Information technology professionals can then
download these product updates electronically through the use of VIRTUALEXPRESS.
SUBSCRIBNET contains a personalized release archive containing all versions
entitled to each user, including enhancements and bug and security
 
                                       33
<PAGE>
patches. Account history, such as asset reports, quotes, order status, and
purchase history, and account activity, such as download and notification logs,
enable Intraware to monitor purchasing activity and software upgrade downloads.
SUBSCRIBNET was introduced in February 1997 and has only recently begun to
generate revenues.
 
    In addition to servicing end users, SUBSCRIBNET is targeted at software
vendors. For software vendors, SUBSCRIBNET is a vehicle through which they can
provide their customers with a higher level of service, while also facilitating
and improving the flow and quality of customer data available to them.
 
   
    By outsourcing subscription services to Intraware, software vendors can do
all three of the following:
    
 
   
    - off-load some of the costs and burdens associated with physical
      distribution of updates;
    
 
   
    - minimize technical support resources devoted to updates and patches; and
    
 
   
    - increase the productivity of their own information technology and sales
      departments by reducing after sales management efforts.
    
 
    The SUBSCRIBNET update and license management service supports all of the
software products sold by Intraware. SUBSCRIBNET may be purchased with any
software product offered by Intraware for an additional fee. Additionally,
Intraware is seeking contracts with software vendors whose products Intraware
does not sell in order to achieve broader and more comprehensive coverage.
 
SOFTWARE VENDOR PARTNERS
 
    Listed below are the software vendors whose products are offered through one
or more of Intraware's services as of November 30, 1998.
 
Allegis Corporation
Avesta Technologies, Inc.
Applix, Inc.
Bluestone Software, Inc.
Check Point Software Technologies Ltd.
Diffusion, Inc.
Elemental Software
EnCommerce, Inc.
Extensity Inc.
grapeVINE Technologies, LLC
Informix Corporation
Marimba, Inc.
Mercury Interactive Corporation
Netegrity, Inc.
net.Genesis Corporation
Netmosphere Inc.
Netscape Communications Corporation
Oblix Inc.
Open Text Inc.
Real Networks Inc.
Reasonate, Inc.
Segue Software Inc.
Sun Microsystems, Inc.
Symantec Corporation
WindDance Networks Corporation
 
    Although Intraware has entered into license agreements with these vendors
which allow Intraware to offer these vendors' software products through one or
more of Intraware services, these agreements generally are terminable on short
or no notice. There can be no assurance that any of these software vendors will
continue to offer their software products through Intraware. For the nine months
ended November 30, 1998, Intraware generated over 90% of its total net revenues
from the sale of Netscape software products and the outsourcing of SUBSCRIBNET
services to Netscape. See "Risk Factors--We Are Substantially Dependent on
Netscape Communications Corporation and the Termination of This Relationship
Would Have a Substantial, Immediate Adverse Effect on Our Business."
 
CUSTOMERS
 
    As of November 30, 1998, Intraware served almost 1,700 organizations in a
wide range of industries, including finance, retail, high technology,
telecommunications and transportation. Set forth below is a list of our
customers who have been billed for purchases of over $100,000 of software
products or online services from Intraware. Sales to these customers represented
approximately 50% of our total revenues for the nine month period ended November
30, 1998.
 
                                       34
<PAGE>
TECHNOLOGY
 
3Com Corporation
Loral Space Systems
LSI Logic*
Lycos, Inc.
Mentor Graphics
National Semiconductor
Seagate Technology*
United Webs, Inc.
Zilog, Inc.
 
TELECOMMUNICATIONS
 
AT&T Corporation
AT&T Local Services
Frontier Corporation*
GTE Enterprise Solutions
 
INFORMATION SERVICES
 
Gentrobe
Knight-Ridder, Inc.
Reuters Information Technology
SRI
When.Com*
 
MANUFACTURING
 
Boeing--Materials and Support Service
DaimlerChrysler AG*
International Rectifier*
Modus Media International
Raytheon Aircraft Company
 
FINANCIAL SERVICES
 
Banc One Services Corporation*
Charles Schwab & Co., Inc.*
First American Title
Franklin Resources
 
HEALTH CARE
Boston Medical Center
Medaphis Corporation
 
OTHER
 
Kinko's, Inc.*
Raley's/Bel Air
State of New York
 
* Denotes IT KNOWLEDGE CENTER, INTRAWARE.SHOP and SUBSCRIBNET customers that
  have purchased all three online services from Intraware.
 
CUSTOMER CASE STUDIES
 
    DAIMLERCHRYSLER AG
 
    DaimlerChrysler AG, formed by the recent merger between Daimler-Benz AG and
Chrysler Corporation, is an international transportation and services company
that ranks as the world's third largest automobile company. Prior to the merger,
Chrysler became an Intraware COMPARISCOPE customer in April 1998. Chrysler's
internal processes require business groups acquiring new technology to submit a
report detailing the reasons why specific solutions were chosen. The Chrysler
Rapid Application Development team and the Intranet Architecture Group purchased
a 10-user COMPARISCOPE license to assist in their evaluation of application
servers. Chrysler found the service very helpful, and has also used COMPARISCOPE
for subsequent product pilot selections.
 
    AT&T CORPORATION, NETWORK COMPUTING SERVICES/BUSINESS MARKETING DIVISION
 
    AT&T Corporation's business service manager group was researching the market
for application servers that would assist it in developing the customer service
portion of its new service application. By utilizing COMPARISCOPE, the division
was able to evaluate and weigh competing web-based technologies. With the
knowledge and research it gained through the use of COMPARISCOPE and Intraware's
systems engineering personnel, the division was able to make an informed
purchase decision in a timely manner. Following the purchase decision, which was
executed through the INTRAWARE.SHOP service, the Intraware systems engineering
group worked closely with the division during design and development of a
prototype to demonstrate the products' applicability and functionality.
 
    The foregoing customer case studies, which have been prepared by Intraware,
are descriptions of the relationships between Intraware and selected customers.
These customer case studies are not to be construed as having been prepared or
certified by such persons as "experts" with respect to such matters within the
meaning of the federal securities laws, or any rule or regulation promulgated
thereunder.
 
                                       35
<PAGE>
SALES STRATEGY
 
    Intraware sells its services into two major customer constituencies:
information technology professionals and software vendors. The sales approach to
each customer constituency differs due to the nature of the respective sales
processes. Sales of business software and Intraware's online knowledge services
are characterized by reasonably short sales cycles and are targeted at
information technology professionals. Sales of software vendor outsourcing
services, such as SUBSCRIBNET, tend to be characterized by longer sales cycles
and are targeted at marketing, sales, customer satisfaction, operations and
general management professionals at the executive level. Intraware currently
uses two distinct sales organizations to accomplish these goals.
 
SALES TO INFORMATION TECHNOLOGY PROFESSIONALS
 
    As of November 30, 1998, Intraware's direct sales force consisted of 43
commissioned salespeople. Of these, the telemarketing and inside sales personnel
are primarily focused on building initial relationships with corporate
customers, selling subscriptions to Intraware's knowledge services, including
Gold Membership, an annual subscription service, and generating software product
sales opportunities for Intraware's field sales force. Intraware's field sales
professionals interact directly with information technology decision-makers at
large corporations to promote both Intraware's services and its software
vendors' products.
 
    Intraware's regional sales teams consist of field and inside sales
professionals and dedicated systems engineers who provide a high level of
strategic technical support to their customers. In addition to its principal
sales office in Orinda, California, Intraware has established sales offices in
ten major cities in the United States, including Boston, Chicago, Cleveland,
Dallas, Detroit, Los Angeles, New York, Salt Lake City, Seattle, and Washington,
D.C. Intraware's sales to information technology professional customers have
grown as a result of its coordinated sales effort, combining the benefits of
online sales opportunities with a direct sales force.
 
SALES TO SOFTWARE VENDORS
 
    Intraware manages sales of its SUBSCRIBNET outsourcing update and license
management services through its product marketing and business development
group. This sales process effort is in its early stages, and as of November 30,
1998, Intraware employed ten business development professionals focused in this
area. The process of having vendors outsource their update and license
management functions to Intraware is lengthy, as many of the features of the
services need to be tailored to the specific requirements of Intraware's
software vendor partners. Intraware intends to hire additional specialized
outsourcing sales professionals to address this sales effort.
 
JOINT MARKETING RELATIONSHIPS
 
    Partnerships are an integral part of Intraware's sales strategy. Intraware
has established relationships with each of the vendors whose products are
offered through INTRAWARE.SHOP. Intraware's product marketing group continues to
target additional software vendors to expand the number of software products
offered through INTRAWARE.SHOP.
 
    In addition, Intraware has an established relationship with Netscape to
prominently display its IT KNOWLEDGE CENTER service on the Computing & Internet
Channel of Netscape's Netcenter portal. This relationship provides additional
opportunities to reach a broad audience of information technology professionals.
Intraware intends to develop additional partnerships with Internet traffic
aggregators to offer its services to a large, targeted group of information
technology professionals.
 
    Intraware also intends to develop relationships with information technology
content providers who are of interest to Intraware's targeted user base, so as
to enhance the value of Intraware's IT KNOWLEDGE CENTER service offerings.
Intraware's partnership with EarthWeb, Inc. allows IT KNOWLEDGE CENTER
subscribers access to EarthWeb's content through Intraware's Web site. Intraware
intends to leverage partnerships with information
 
                                       36
<PAGE>
technology consultants to establish an indirect sales channel for its services.
 
    Intraware has also established a relationship with Informix Software, Inc.
whereby Intraware manages Informix's online store. Several of Informix's
products and promotional programs have generated a large interest among
information technology professionals which has contributed to additional
Intraware membership registrations.
 
    In February 1999, Intraware entered into a non-binding letter of intent with
PeopleSoft, Inc., a supplier of enterprise application software for business and
government. Under the terms of this letter of intent, Intraware would provide to
PeopleSoft's customers Intraware's SUBSCRIBNET service for one year in exchange
for $2.6 million. The letter of intent, however, is not binding on either
Intraware or PeopleSoft, and a commercial relationship between the two companies
is subject to negotiation and execution of a definitive agreement. Intraware
cannot assure you that it will be able to successfully negotiate a definitive
agreement with Peoplesoft or that if it enters into a definitive agreement with
PeopleSoft, the terms of such agreement will be favorable to Intraware.
 
    Intraware has recently entered into an agreement with Nettgain Solutions
Limited, a United Kingdom based consulting firm, to offer Intraware's services
to prospective customers in the United Kingdom, and intends to develop
additional partnerships to address international markets.
 
MARKETING
 
    Intraware employs a broad range of marketing activities to promote its
brands, develop name recognition and visibility, and drive traffic to its Web
site, in an effort to build its membership base and expand its community appeal.
Intraware has an active public relations program in place, and also utilizes
print and online advertising, trade shows, seminars, direct mail, online
promotions, and regional marketing development in an attempt to further
penetrate the information technology professional community in mid-to-large
corporations and governmental agencies. Intraware also distributes SUBSCRIBNEWS,
its weekly Web technology news and product information email subscription
newsletter, to over 35,000 information technology professionals and other
interested members. Intraware markets its SUBSCRIBNET service both to corporate
software decision makers and to business software developers.
 
    As of November 30, 1998, Intraware's marketing department consisted of ten
individuals, all of whom are located at Intraware's Orinda, California
headquarters. The marketing department supports both domestic and international
marketing efforts. Domestically, efforts are focused on stimulating demand for
Intraware's Web-based services and generating sales leads for its direct sales
force. Lead generation activities internationally are designed to assist our
direct sales force and consulting and distribution partners in sale and resale
of our services.
 
    Intraware promotes its products and outsourcing services through a variety
of fixed and variable fee programs. Intraware promotes its IT KNOWLEDGE CENTER
services in part through its Gold Membership program. By bundling many of its
free services with paid services, Intraware has been able to integrate and
aggregate its comprehensive mix of interactive services and dynamic content into
a format of interest and value to individual information technology
professionals within corporate and governmental information technology
departments.
 
    Intraware markets its Gold Membership through a number of vehicles including
its own Web site, the Netcenter IT KNOWLEDGE CENTER site, traditional direct
mail, online advertising and Internet-based direct marketing.
 
    Intraware's sales force and systems engineers provide ongoing customer
service to Intraware customers. The customer service group responds to inquiries
regarding product downloads, product installation, and order processing. The
customer service department communicates with Intraware customers primarily
through email, although a toll-free telephone number is also available. Customer
service professionals post frequently asked questions, reference documents, and
links to
 
                                       37
<PAGE>
useful information on relevant parts of Intraware's Web sites.
 
STRATEGIC RELATIONSHIP WITH NETSCAPE
 
    Intraware plans to pursue strategic relationships to expand Intraware's
product and service offerings, increase access to customers, and build brand
recognition. To date, Intraware has established a strategic relationship with
Netscape as described below:
 
    Intraware and Netscape entered into an agreement effective September 1998
under which Intraware provides its IT KNOWLEDGE CENTER services as a co-branded
site within the Computing & Internet Channel of the Netcenter portal. Intraware
receives significant exposure across Netcenter in the form of banner advertising
and text links. Furthermore, the IT KNOWLEDGE CENTER site hosts aggregated
content and links to Intraware's interactive services. Intraware has
additionally made a $1.0 million payment to Netscape in exchange for the right
to maintain the IT KNOWLEDGE CENTER on the Computing & Internet Channel of
Netscape's Netcenter portal. Intraware generates direct revenue from this site
in the form of banner advertisement revenue sharing. Revenues generated from
banner advertising will be recorded as earned. This agreement has a one year
term, subject to a one year renewal option on terms to be mutually agreed upon.
 
SUBSCRIBNET
 
    Effective October 1998, Intraware entered into an agreement with Netscape to
provide SUBSCRIBNET software update and license management services and other
maintenance services, to Netscape's customers worldwide for the entire Netscape
product line. Netscape serves as a key customer reference for the Intraware
SUBSCRIBNET service. This agreement has a one year term, subject to two
additional one year renewal periods upon mutual agreement unless terminated by
either party. This agreement is terminable by Netscape upon 90 days notice.
 
IT KNOWLEDGE CENTER
 
    Under the terms of Intraware's IT KNOWLEDGE CENTER agreement with Netscape
entered into in September 1998, Intraware provides all of the public IT
KNOWLEDGE CENTER content, within the framework of Netscape's Netcenter Computing
& Internet Channel. This agreement calls for the site to be "co-branded" with
Intraware's content surrounded by Netscape's Netcenter frame, and provides for
Intraware to be the premier sponsor of the IT KNOWLEDGE CENTER. In the event the
agreement is terminated after the one year term, Netscape may build a
substantially similar service.
 
TECHNOLOGY
 
OVERVIEW
 
    Intraware uses a combination of third party software, such as Sun, Netscape,
Informix, and Infoseek, as well as internally developed technology, to enable
its services. Customers, members and partners each access and use Intraware's
services through the use of the Internet. Intraware's services, including
SUBSCRIBNET, INTRAWARE.SHOP, VIRTUALEXPRESS, COMPARISCOPE, RADARSCOPE, and IT
KNOWLEDGE CENTER, are developed, enhanced, and maintained by Intraware's
internal information technology group. Intraware's technologies and services use
a common set of underlying data structures including companies, contacts,
products, documents, and orders. They also make use of Intraware's electronic
software delivery engine, library of content, email list management, and common
reporting tools. Intraware has developed the capability to use template-based
styles to enable the same service application to have different graphical user
interfaces. Additionally, these service applications can be co-branded with
partners and customers with a customized look and feel.
 
    ELECTRONIC SOFTWARE DELIVERY ENGINE. Intraware's internally developed
electronic software delivery engine is the mechanism used to deliver software
over the Internet and is used by several of Intraware's services, including
SUBSCRIBNET, VIRTUALEXPRESS, and INTRAWARE.SHOP. Intraware's electronic software
delivery engine
 
                                       38
<PAGE>
utilizes FTP and HTTP protocols and is compatible with a wide range of customer
firewalls and client/server platforms. Software integrity and security is
maintained by storing all of the software files in a relational database system.
The electronic software delivery engine encrypts and compresses software files
from the database before delivering them to the customer. The encryption and
compression formats are compatible with all major client and server operating
systems. The system supports large file sizes and also multiple software images
per stock keeping unit. Serial numbers and license keys can be uniquely
generated and included in each customer's download image. Intraware's electronic
software delivery engine allows customers to schedule downloads, retry downloads
automatically or manually and pick up partially completed downloads in the exact
byte of the file where the previous attempt stopped. The engine also enables
Intraware to track download effectiveness and throughput, scale network
connectivity or server capacity, and verify delivery.
 
    ARCHITECTURE AND SCALABILITY.  Intraware uses object-oriented methods and
"open" programming languages--HTML, JavaScript, Java, and SQL--to develop its
services. Third party software from Sun, Netscape, Informix, and Infoseek is
used as the foundation to run applications and manage information. Substantial
investments in server hardware systems and networking equipment from Sun and
Cisco Systems, respectively, provide Intraware with high reliability,
performance, and scalability.
 
    Intraware's internal systems identify Internet bandwidth bottlenecks
continuously and manage complex Internet connectivity options in order to
maximize realized throughput and enhance the customer experience. Intraware
currently uses Exodus Communications as its primary data center and Internet
connection point, with replicated servers and services connected to the Internet
via Level 3 Communications. Intraware intends to continue partnering with
leading Internet connectivity and hosting providers to maintain and enhance the
scalability of Intraware's services.
 
    CONTENT MANAGEMENT.  Intraware's content, including product information,
software images, documents, URLs, member/customer profiles, and orders, is
maintained through a suite of intranet/extranet applications developed by the
Intraware information technology department. These applications, accessible to
internal and external users, feed the data sources that are accessed through
Intraware's services. Intraware uses Infoseek software, integrated into its
database, for Library URL content management and retrieval.
 
    REPORTING.  Intraware's ability to generate relevant and accurate
information about customer and member software assets, interests, preferences
and user experiences is an important aspect of its competitive position. Using
third-party software from Business Objects and net.Genesis, Intraware has
developed reports drawn from its transactional databases, data warehouses, and
Web server activities. Information about competitive vendors and customers are
strictly separated and access to such information is limited to those Intraware
personnel that have access rights. Intraware is currently evaluating third party
software to further enhance its financial and sales force automation reporting
capabilities. Should Intraware choose to upgrade these systems, there can be no
assurance that it will be able to do so without interruption of these internal
capabilities.
 
COMPETITION
 
    The online commerce market is new, rapidly evolving and intensely
competitive, and Intraware expects competition to intensify in the future,
particularly in the area of electronic sale and distribution of software
products. Barriers to entry are minimal, and current and new competitors can
launch new Web sites at a relatively low cost. Intraware believes that Intraware
competes effectively as a result of Intraware's centralized, information
technology-focused, Internet-enabled solution coupled with its commitment to
providing high-quality solutions that yield a rapid return on investment for its
corporate information technology professional customers.
 
                                       39
<PAGE>
   
    Intraware's current and potential competitors in the market include
generally the following three categories of persons:
    
 
   
    - information providers to information technology professionals;
    
 
   
    - online distributors, resellers and value-added resellers; and
    
 
   
    - software update and license management services and technology providers.
    
 
Intraware's competitors may operate in one or more of these areas.
 
   
    With respect to information providers, Intraware competes with research
firms as well as other content and software vendor companies who have particular
sections of their Web sites directed at certain segments of the information
technology professional community. Intraware believes the competitive factors in
this marketplace include four main aspects. First, Intraware believes it is
important to demonstrate objectivity rather than demonstrating bias towards any
particular product or service. Second, Intraware believes that up to date and
comprehensive information is critical to customers. Third, Intraware believes
that information technology professionals will be more interested in products
tailored for them. Fourth, Intraware believes that any competitor must have
expertise in Internet based technologies in order to effectively compete.
Intraware is building competitive advantages by providing not only relevant,
high end content, but also by making its site functional with interactive
services and useful tools.
    
 
    In addition, the software reselling industry is intensely competitive.
Intraware believes the competitive factors in this market segment include
product selection, additional service offerings, price, customer service and
technical support. With respect to selling software, Intraware currently
competes primarily with traditional software resellers, other online software
resellers and other vendors. In the online market, Intraware competes with
companies that sell and distribute software products through the Internet as
well as vendors that maintain commercial Web sites that sell their software
products directly online. In addition, there is indirect competition with other
transaction processing providers and enablers and indirect competition with
other providers of electronic commerce solutions. Although Intraware believes it
is well positioned given its services, there can be no assurance that
consumer-focused online resellers and retail enablers will not decide to move
more aggressively into the corporate market and corporate resellers could
implement more robust online commerce efforts, each of which could adversely
affect Intraware's business and operating results.
 
    In the update and license management market, Intraware primarily competes
with software vendors that do not outsource these services. Principal
competitive factors in this market include:
 
   
    - the existing relationships software vendors have with their customers;
    
 
   
    - the comprehensiveness of the services offered; and
    
 
    - price.
 
    Intraware believes it competes effectively in this market on the basis of
its comprehensive service offerings, although it faces significant competition
due to its less established customer relationships.
 
    Many of Intraware's competitors have already established supplier
relationships with divisions of Intraware's current or potential customers.
These competitors may be able to leverage their existing relationships to
discourage these customers from purchasing additional Intraware products or
persuade them to replace Intraware products with their products. Many of
Intraware's competitors have longer operating histories, significantly greater
resources and name recognition and a larger installed base of customers than
Intraware has. As a result, these competitors may have greater credibility with
Intraware's existing and potential customers. They also may be able to devote
greater resources to the development, promotion and sale of their products than
Intraware can to its, which would allow them to respond more quickly than
Intraware could to new or emerging technologies and changes in customer
requirements.
 
                                       40
<PAGE>
INTELLECTUAL PROPERTY, PROPRIETARY RIGHTS AND LICENSES
 
    Intraware's ability to compete and continue to provide technological
innovation is substantially dependent upon internally developed technology.
Internally developed applications include the following externally branded
services and extranet content administration tools: SUBSCRIBNET, VIRTUALEXPRESS,
COMPARISCOPE, ESD Engine, INTRAWARE.SHOP, IT KNOWLEDGE CENTER, RADARSCOPE,
ADMINISCOPE, ITEM MAGIC, QUOTETOOL, and REPORTMART. While Intraware relies on
copyright, trade secret and trademark law to protect its technology, Intraware
believes that factors such as the technological and creative skills of its
personnel, new product developments, frequent product enhancements and reliable
product maintenance are more essential to establishing and maintaining a
technology leadership position. Intraware has no patents issued or applied for
to date on its technology. There can be no assurance that others will not
develop technologies that are similar or superior to Intraware's technology.
Intraware is aware that certain other companies are using or may have plans to
use in the future the name "Intraware" as a company name or as a trademark or
service mark. While Intraware does not believe it has infringed any rights, and
it has received no notice of any claims of infringement, Intraware can make no
assurance that certain of these companies may not claim superior rights to
"Intraware" or other marks used in Intraware's business.
 
    Intraware generally enters into confidentiality or license agreements with
its employees, consultants and corporate partners, and generally controls access
to and distribution of its software, documentation and other proprietary
information. Despite Intraware's efforts to protect its proprietary rights,
unauthorized parties may attempt to copy or otherwise obtain and use Intraware's
products or technology. Policing unauthorized use of Intraware's products is
difficult, and there can be no assurance that the steps taken by Intraware will
prevent misappropriation of its technology, particularly in foreign countries
where the laws may not protect Intraware's proprietary rights as fully as do the
laws of the United States.
 
    Substantial litigation regarding intellectual property rights exists in the
software industry, and Intraware expects that software products may be
increasingly subject to third-party infringement claims as the number of
competitors in Intraware's industry segments grows and the functionality of
products in different industry segments overlaps. Any such claims could be
time-consuming to defend, result in costly litigation, divert management's
attention and resources, cause product and service delays or require Intraware
to enter into royalty or licensing agreements. Such royalty or licensing
agreements, if required, may not be available on terms acceptable to Intraware,
if at all. A successful claim of infringement against Intraware and failure or
inability of Intraware to license the infringed or similar technology could have
a material adverse effect on Intraware's business, financial condition and
results of operations.
 
    In addition, Intraware sells certain high encryption software domestically.
Federal regulations prohibit the exportation of these types of encryption
software to certain countries. Intraware has established internal procedures to
ensure that the high encryption software is sold only to domestic customers.
However, if these procedures are not followed by Intraware's personnel, or are
otherwise circumvented, resulting in the sale by Intraware of high encryption
software to a prohibited foreign customer, then Intraware could be at risk for
violating these federal export regulations.
 
EMPLOYEES
 
    As of November 30, 1998, Intraware had 126 full-time employees, 23 of whom
were engaged in product development, 71 in sales and marketing, and 26 in
finance, administration and operations. Intraware's future success depends, in
part, on its continuing ability to attract, train and retain highly qualified
technical, sales and managerial personnel. Competition for such personnel is
intense, and there can be no assurance that Intraware will be able to recruit
and retain sufficient numbers of qualified personnel. None of Intraware's
employees is represented by a labor union. Intraware has not experienced any
work stoppages and considers its relations with its employees to be good.
 
FACILITIES
 
    Intraware leases approximately 18,000 square feet of office space in a
single office building located in Orinda, California. Intraware believes its
current facilities, combined with adjacent space it is currently negotiating to
sublease, will be adequate through calendar year 1999 and is currently in the
process of locating additional space to meet its expected requirements
thereafter.
 
                                       41
<PAGE>
                                   MANAGEMENT
 
EXECUTIVE OFFICERS AND DIRECTORS
 
    The following table sets forth certain information with respect to the
executive officers and directors of Intraware as of January 31, 1999.
 
<TABLE>
<CAPTION>
                   NAME                        AGE                                POSITION
- ------------------------------------------     ---     ---------------------------------------------------------------
<S>                                         <C>        <C>
Peter H. Jackson..........................     40      Founder, President, Chief Executive Officer and Director
Paul A. Martinelli........................     34      Founder, Senior Vice President and Chief Technology Officer
Donald M. Freed...........................     47      Founder, Executive Vice President and Chief Financial Officer
Terence J. Healey.........................     34      Senior Vice President of Marketing
Norman A. Pensky..........................     49      Vice President of Sales
Cynthia H. Mascheroni.....................     38      Vice President of Business Development
Anita A. Youmans-Trone....................     49      Vice President of Finance
Manfred J. Krikke.........................     30      Vice President of Intraware International
James A. Brentano.........................     40      Vice President of Knowledge Services
David L. Dunlap...........................     31      Vice President of Operations
Frost R. R. Prioleau......................     38      Vice President of SUBSCRIBNET
Mark B. Hoffman...........................     52      Director, Chairman of the Board
Charles G. Davis, Jr......................     64      Director, Vice Chairman of the Board
Laurence M. Baer..........................     41      Director
John V. Balen.............................     38      Director
Mary Ann Byrnes...........................     42      Director
Ronald E. F. Codd.........................     42      Director
</TABLE>
 
- --------------------------------------------------------------------------------
 
Messrs. Davis and Balen comprise Intraware's audit committee. Mr. Hoffman and
Ms. Byrnes comprise Intraware's compensation committee.
 
    PETER H. JACKSON co-founded Intraware in August 1996 and has served as
President and Chief Executive Officer since its inception. From May 1996 to
August 1996, Mr. Jackson served as a Vice President of Vanstar Corporation, a
computer hardware and services company. From May 1994 to May 1996, Mr. Jackson
served as President and COO of Dataflex Corporation, a value-added reseller of
computer hardware and services. From January 1986 to May 1994, Mr. Jackson
served as Founder and President of Granite Computer Products, Inc., a corporate
computer hardware reseller and services provider. Mr. Jackson holds an A.B. in
History from the University of California, Berkeley. Mr. Jackson currently
serves as a director of ONSALE, Inc., a public Internet company.
 
    PAUL A. MARTINELLI co-founded Intraware in August 1996 and has served as
Senior Vice President and Chief Technology Officer since its inception. From May
1994 to May 1996, Mr. Martinelli served as Vice President of Information Systems
for Dataflex Corporation, a value-added reseller of computer hardware and
services. From February 1991 to May 1994, Mr. Martinelli served as Director of
Information Systems for Granite Computer Products, Inc., a corporate computer
hardware reseller and services provider. Mr. Martinelli holds a B.A. in Computer
Science from the University of California, San Diego.
 
    DONALD M. FREED co-founded Intraware in August 1996 and has served as
Executive Vice President and Chief Financial Officer since its inception. From
May 1996 to August 1996, Mr. Freed served as a business development director for
Vanstar Corporation, a computer hardware and services company. From May 1994 to
May 1996, Mr. Freed served as Senior Vice President of Business Development for
Dataflex
 
                                       42
<PAGE>
Corporation, a value-added reseller of computer hardware and services. From May
1989 to May 1994, Mr. Freed served as CFO of Granite Computer Products, Inc., a
corporate computer hardware reseller and services provider. Mr. Freed is a
certified public accountant and holds a B.S. in Accounting and a B.A. in
Journalism from San Francisco State University.
 
    TERENCE J. HEALEY has served as Senior Vice President of Marketing of
Intraware since its inception in August 1996. From May 1994 to August 1996, Mr.
Healey served as Regional Vice President of Marketing, and later National Vice
President of Marketing for Dataflex Corporation, a value-added reseller of
computer hardware and services. From August 1990 to May 1994, Mr. Healey served
successively as a product manager, marketing manager and Director of Marketing
for Granite Computer Products, Inc., a corporate computer hardware reseller and
services provider. Mr. Healey holds a B.A. in Political Science from the
University of California at Berkeley.
 
    NORMAN A. PENSKY joined Intraware as Vice President of Sales in December
1996. From July 1991 to November 1996, Mr. Pensky served as Senior Director of
Strategic Accounts for Macromedia, Inc., an Internet publishing company. Mr.
Pensky holds an M.B.A. from Golden Gate University and a B.S. in Business from
the University of Southern California.
 
    CYNTHIA H. MASCHERONI joined Intraware as Director of Marketing in February
1997 and as Vice President of Business Development in April 1997. From February
1993 to February 1997, Ms. Mascheroni served as Director of Business Development
and Director of Marketing for Graphix Zone, a computer and data processing
company. Ms. Mascheroni holds an M.B.A. from Northwestern University and a B.A.
in Psychology from the University of California, Los Angeles.
 
    ANITA A. YOUMANS-TRONE joined Intraware as the Vice President of Finance in
November 1996. From May 1996 to November 1996, Ms. Youmans-Trone served as
Regional Vice President of Finance of Vanstar Corporation, a computer hardware
and services company. From May 1994 to May 1996, Ms. Youmans-Trone served
successively as Director--Process Planning and Development--Information Systems
and Regional Vice President of Finance for Dataflex Corporation, a value-added
reseller of computer hardware and services. From January 1988 to May 1994 Ms.
Youmans-Trone served as Controller for Granite Computer Products, Inc., a
corporate computer hardware reseller and services provider.
 
    MANFRED J. KRIKKE joined Intraware as Vice President of Intraware
International in August 1998. From December 1997 to February 1998, Mr. Krikke
served as Vice President, Software and Internet Investment Banking for
NationsBanc Montgomery Securities, a national investment banking firm. From
August 1994 to December 1997, Mr. Krikke served first as an Analyst and then as
an Associate for Montgomery Securities, a national investment banking firm. In
1994, Mr. Krikke received a Doctorandus Degree in Business Economics from the
Vrije University, Amsterdam, The Netherlands.
 
    JAMES A. BRENTANO joined Intraware as Director of Systems Engineering in
June 1997 and as Vice President of Knowledge Services in June 1998. From January
1996 to June 1997, Mr. Brentano served as Director of LAN Services for Pacific
Bell. From March 1991 to December 1995, Mr. Brentano served as an Information
Technology Strategic Architect for Pacific Gas & Electric, a regional natural
gas and electric power utility. Mr. Brentano holds an M.S. in Computer Science
from the University of California, Davis and an A.B. in Letters and Sciences
from the University of California, Berkeley.
 
    DAVID L. DUNLAP joined Intraware as the Director of Product Lines in
September 1997 and as Vice President of Operations in May 1998. From September
1996 to September 1997, Mr. Dunlap served as a Financial Systems Project Manager
for PeopleSoft, Inc., a software development company. From May 1996 to September
1996, Mr. Dunlap served as Director of Purchasing for Vanstar Corporation, a
computer hardware and services company. From May 1994 to May 1996, Mr. Dunlap
served as
 
                                       43
<PAGE>
Vice President of National Operations for Dataflex Corporation, a value-added
reseller of computer hardware and services. From September 1986 to May 1994, Mr.
Dunlap served as Vice President of Operations for Granite Computer Products,
Inc., a corporate computer hardware reseller and services provider. Mr. Dunlap
holds a B.A. in Government from Cornell University.
 
    FROST R. R. PRIOLEAU joined Intraware as the Vice President of SUBSCRIBNET
in December 1998. From March 1989 to October 1998, Mr. Prioleau served
successively as Vice President and President and Chief Executive Officer of P2
Holdings Corporation, a rapid prototyping and services provider. P2 Holdings
Corporation filed for bankruptcy under Chapter 7 of the U.S. Bankruptcy Code in
December 1998. Mr. Prioleau holds a B.S.E. in Engineering Management Systems
from Princeton University.
 
   
    MARK B. HOFFMAN has served as Chairman of the board of directors of
Intraware since August 1996. Since September 1996, Mr. Hoffman has served as
President of Commerce One, an e-commerce procurement and supplier-management
solutions company. In 1984, Mr. Hoffman co-founded Sybase, Inc., a database
software company, and served as President until July 1996. Mr. Hoffman holds an
M.B.A. from the University of Arizona and a B.S. in Engineering from the U.S.
Military Academy. Mr. Hoffman serves on the board of directors of several
privately held companies.
    
 
   
    CHARLES G. DAVIS, JR. has served as Vice Chairman of the board of directors
of Intraware since September 1996. Since 1992 Mr. Davis has served as President
and Chief Executive Officer of the Montclair Group, an advisory group
specializing in energy and techonology companies. Mr. Davis received a B.S. in
Geology from Stanford University. Mr. Davis serves on the board of directors of
several privately held companies.
    
 
    LAURENCE M. BAER has served as a director of Intraware since January 1998.
Mr. Baer has served as the Executive Vice President and Chief Operating Officer
of the San Francisco Giants professional baseball team since December 1992. Mr.
Baer holds an M.B.A. from Harvard University and an A.B. in Political Science
from the University of California, Berkeley.
 
   
    JOHN V. BALEN has served as a Director of Intraware since April 1998. Since
September 1995 Mr. Balen has served as a Principal at Canaan Partners, a
nationally focused, private venture capital firm. From June 1985 to June 1995,
Mr. Balen served as an Associate and a Managing Director of Horsley Bridge
Partners, a private equity investment management firm. Mr. Balen has an M.B.A.
and a B.S. in Electrical Engineering from Cornell University. Mr. Balen serves
on the board of directors of several privately held companies.
    
 
   
    MARY ANN BYRNES has served as a Director of Intraware since January 1998.
Ms. Byrnes founded Corsair Communications, a provider of system solutions for
the wireless industry, in December 1994, and has served as its President and
Chief Executive Officer since its inception. From June 1987 to November 1994,
Ms. Byrnes served as Vice President of Sales and Marketing and Vice President of
Operations for Cellular One, a regional mobile phone and communications company.
Ms. Byrnes holds an M.B.A. from Harvard Business School and a B.A. in Economics
from Wellesley College. Ms. Byrnes serves on the board of directors of Corsair
Communications.
    
 
    RONALD E. F. CODD has served as a Director of Intraware since January 1999.
Mr. Codd has served as the President and Chief Executive Officer of Momentum
Business Applications, Inc., a public company engaged in software application
development activities, since January 1999. Prior to that, Mr. Codd served as
Senior Vice President of Finance and Administration of PeopleSoft, Inc., a
developer and marketer of enterprise application software, from 1994 until
December 1998 and as Vice President and Chief Financial Officer from September
1991 to 1994. Mr. Codd holds an Masters in Management from the J.L. Kellogg
Graduate School of Management at Northwestern University and a B.S. in Business
from the University of California, Berkeley.
 
                                       44
<PAGE>
CLASSIFIED BOARD
 
    Intraware's certificate of incorporation provides for a classified board of
directors consisting of three classes of directors, each serving staggered
three-year terms. As a result, a portion of Intraware's board of directors will
be elected each year. To implement the classified structure, prior to the
consummation of the offering, two of the nominees to the board will be elected
to one-year terms, two will be elected to two-year terms and three will be
elected to three-year terms. Thereafter, directors will be elected for
three-year terms. Charles G. Davis and Mary Ann Byrnes have been designated
Class I directors whose term expires at the 1999 annual meeting of stockholders.
John Balen, Laurence Baer and Ronald Codd have been designated Class II
directors whose term expires at the 2000 annual meeting of stockholders. Peter
Jackson and Mark Hoffman have been designated Class III directors whose term
expires at the 2001 annual meeting of stockholders. See "Description of Capital
Stock--Antitakeover Effects of Provisions of Certain Charter Provisions, Bylaws
and Delaware Law."
 
    Executive officers are appointed by the board of directors on an annual
basis and serve until their successors have been duly elected and qualified.
There are no family relationships among any of the directors, officers or key
employees of Intraware.
 
BOARD COMMITTEES
 
    Intraware established an audit committee and compensation committee in
December 1998.
 
    Intraware's audit committee consists of Messrs. Balen and Davis. The audit
committee reviews the internal accounting procedures of Intraware and consults
with and reviews the services provided by Intraware's independent accountants.
 
    Intraware's compensation committee consists of Mr. Hoffman and Ms. Byrnes.
The compensation committee reviews and recommends to the board of directors the
compensation and benefits of employees of Intraware.
 
COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION
 
    Prior to establishing the compensation committee, the board of directors as
a whole performed the functions delegated to the compensation committee. No
member of the board of directors or the compensation committee serves as a
member of the board of directors or compensation committee of any entity that
has one or more executive officers serving as a member of Intraware's board of
directors or compensation committee.
 
DIRECTOR COMPENSATION
 
    Directors do not currently receive any cash compensation from Intraware for
their service as members of the board of directors. Under Intraware's 1996 stock
option plan, directors are eligible to receive stock option grants at the
discretion of the board of directors or other administrator of the plan. See
"--Incentive Stock Plans."
 
    Currently, the board of directors provides option grants to each director
upon their appointment to the board and upon each anniversary of service
thereafter. During 1997 and 1998, the board granted options to purchase an
aggregate of 40,000 shares to each of Messrs. Davis and Hoffman. During 1998,
the board granted options to purchase an aggregate of 30,000 shares to each of
Mr. Baer and Ms. Byrnes in connection with their appointment to Intraware's
board of directors. In January 1999, the board granted options to purchase an
aggregate of 30,000 shares to Mr. Codd.
 
                                       45
<PAGE>
EXECUTIVE COMPENSATION
 
                           SUMMARY COMPENSATION TABLE
 
    The table below summarizes the compensation earned for services rendered to
Intraware in all capacities for the fiscal years ended February 28, 1997 and
February 28, 1998 by Intraware's Chief Executive Officer and Intraware's next
most highly compensated executive officers who earned more than $100,000 during
the fiscal year ended February 28, 1998. These executives are referred to as the
Named Executive Officers elsewhere in this prospectus.
 
<TABLE>
<CAPTION>
                                                                                                       LONG-TERM
                                                                                                     COMPENSATION
                                                                                                        AWARDS
                                                                                   ANNUAL            -------------
                                                                                COMPENSATION          SECURITIES
                                                                         --------------------------   UNDERLYING
                NAME AND PRINCIPAL POSITIONS                    YEAR       SALARY($)     BONUS($)     OPTIONS(#)
- ------------------------------------------------------------  ---------  -------------  -----------  -------------
<S>                                                           <C>        <C>            <C>          <C>
Peter H. Jackson............................................    1998      $   230,833       60,000       100,000
  President and Chief Executive Officer                         1997          103,125       --            --
 
Paul A. Martinelli..........................................    1998          101,250        5,000        60,000
  Senior Vice President and Chief Technology Officer            1997           48,750       --            --
 
Donald M. Freed.............................................    1998          115,417        5,000        60,000
  Executive Vice President and Chief Financial Officer          1997           56,250       --            --
 
Norman A. Pensky............................................    1998          125,000       37,500        30,000
  Vice President of Sales                                       1997           31,250       12,500       220,000
</TABLE>
 
- --------------------------------------------------------------------------------
 
The fiscal year 1997 compensation figures are for the seven month period
beginning August 13, 1996 and ending February 28, 1997.
 
                                       46
<PAGE>
                     OPTION GRANTS DURING LAST FISCAL YEAR
 
    The following table sets forth certain information with respect to stock
options granted to each of the Named Executive Officers in the fiscal year ended
February 28, 1998, including the potential realizable value over the ten-year
term of the options, based on assumed rates of stock appreciation of 5% and 10%,
compounded annually. These assumed rates of appreciation comply with the rules
of the Securities and Exchange Commission and do not represent Intraware's
estimate of future stock price. Actual gains, if any, on stock option exercises
will be dependent on the future performance of Intraware's common stock.
 
    In fiscal 1998, Intraware granted options to purchase up to an aggregate of
1,909,000 shares to employees, directors and consultants. All options were
granted under Intraware's 1996 stock option plan at exercise prices at or above
the fair market value of Intraware's common stock on the date of grant, as
determined in good faith by the board of directors. All options have a term of
ten years. Optionees may pay the exercise price by cash, check, promissory note
or delivery of already-owned shares of Intraware's common stock. All options are
immediately exercisable upon grant; however, any unvested shares are subject to
repurchase by Intraware at their cost in the event of the optionee's termination
of employment. All option shares vest over four years, with 25% of the option
shares vesting one year after the option grant date, and the remaining option
shares vesting ratably each month thereafter. In September 1998, Messrs.
Jackson, Martinelli and Freed were granted options to purchase 50,000, 30,000
and 30,000 shares of common stock, respectively, at an exercise price of $1.00
per share.
 
<TABLE>
<CAPTION>
                                                           INDIVIDUAL GRANTS                     POTENTIAL REALIZABLE
                                        -------------------------------------------------------    VALUE AT ASSUMED
                                                       % OF TOTAL                                  ANNUAL RATES OF
                                         NUMBER OF       OPTIONS                                     STOCK PRICE
                                        SECURITIES     GRANTED TO                                  APPRECIATION FOR
                                        UNDERLYING      EMPLOYEES      EXERCISE                      OPTION TERM
                                          OPTIONS        IN LAST         PRICE      EXPIRATION   --------------------
                 NAME                   GRANTED (#)    FISCAL YEAR     ($/SHARE)       DATE         5%         10%
- --------------------------------------  -----------  ---------------  -----------  ------------  ---------  ---------
<S>                                     <C>          <C>              <C>          <C>           <C>        <C>
Peter H. Jackson......................     100,000            5.2%     $   0.125     10/21/2007  $   7,861  $  19,922
 
Paul A. Martinelli....................      60,000            3.1          0.125     10/21/2007      4,717     11,953
 
Donald M. Freed.......................      60,000            3.1          0.125     10/21/2007      4,717     11,953
 
Norman A. Pensky......................      30,000            1.6          0.125     10/21/2007      2,358      5,977
</TABLE>
 
                                       47
<PAGE>
   AGGREGATE OPTION EXERCISES DURING THE LAST FISCAL YEAR AND FISCAL YEAR-END
                                 OPTION VALUES
 
    The following table sets forth information with respect to the Named
Executive Officers concerning option exercises for the fiscal year ended
February 28, 1998, and exercisable and unexercisable options held as of February
28, 1998. No options were exercised by the Named Executive Officers during the
fiscal year ended February 28, 1998.
 
    The "Value of Unexercised In-the-Money Options at February 28, 1998" is
based on a value of $0.15 per share, the fair market value of Intraware's common
stock as of February 28, 1998, as determined by the board of directors, less the
per share exercise price of $0.125, multiplied by the number of shares issued
upon exercise of the option. All options were granted under Intraware's 1996
stock option plan. All options are immediately exercisable; however, as a
condition of exercise, the optionee must enter into a stock restriction
agreement granting Intraware the right to repurchase the shares issuable by such
exercise at their cost in the event of the optionee's termination of employment.
The shares vest over four years, with 25% of the shares vesting one year after
the grant date and the remaining shares vesting ratably each month thereafter.
 
<TABLE>
<CAPTION>
                                                               NUMBER OF SECURITIES        VALUE OF UNEXERCISED
                                                                    UNDERLYING                   IN-THE-
                                                              UNEXERCISED OPTIONS AT         MONEY OPTIONS AT
                                                              FEBRUARY 28, 1998 (#)       FEBRUARY 28, 1998 ($)
                                                            --------------------------  --------------------------
                                                            EXERCISABLE  UNEXERCISABLE  EXERCISABLE  UNEXERCISABLE
                                                            -----------  -------------  -----------  -------------
<S>                                                         <C>          <C>            <C>          <C>
Peter H. Jackson..........................................     100,000        --         $   2,500        --
 
Paul A. Martinelli........................................      60,000        --             1,500        --
 
Donald M. Freed...........................................      60,000        --             1,500        --
 
Norman A. Pensky..........................................     250,000        --            22,750        --
</TABLE>
 
                                       48
<PAGE>
                             INCENTIVE STOCK PLANS
                                  401(K) PLAN
 
    In 1996, Intraware adopted a 401(k) plan covering Intraware's full-time
employees located in the United States. The 401(k) plan is intended to qualify
under Section 401(k) of the Internal Revenue Code of 1986, as amended.
Consequently, contributions to the 401(k) plan by employees or by Intraware, and
the investment earnings thereon, are not taxable to employees until withdrawn
from the 401(k) plan. Consquently, contributions by Intraware, if any, will be
deductible by Intraware when made. Employees may elect to reduce up to 20% of
their current compensation by up to the statutorily prescribed annual limit,
which was $10,000 in 1998, and to have the amount of such reduction contributed
to the 401(k) plan. The 401(k) plan permits, but does not require, additional
matching contributions to the 401(k) plan by Intraware on behalf of all
participants in the 401(k) plan. To date, Intraware has not made any
contributions to the 401(k) plan.
 
            1996 STOCK OPTION PLAN (AS AMENDED ON DECEMBER 17, 1998)
 
   
    Intraware's 1996 stock option plan, as amended on December 17, 1998,
provides for the granting to employees of incentive stock options within the
meaning of Section 422 of the Internal Revenue Code of 1986, as amended, and for
the granting to employees and consultants of nonstatutory stock options. The
stock option plan was approved by the board of directors and the stockholders in
October 1996. Unless terminated sooner, the stock option plan will terminate
automatically in 2006. A total of 6,200,000 shares of common stock is reserved
for issuance, plus annual increases equal to the lesser of:
    
 
   
    - 750,000 shares,
    
 
   
    - 2% of the outstanding shares on such date or,
    
 
   
    - a lesser amount determined by the Board.
    
 
    The stock option plan may be administered by the board of directors or a
committee of the board. The board or a committee of the board which has the
power to determine the terms of the options granted, including the exercise
price, the number of shares subject to each option, the exercisability thereof,
and the form of consideration payable upon such exercise.
 
    The stock option plan provides that in the event of a merger of Intraware
with or into another corporation, or the sale of substantially all of
Intraware's assets, each outstanding option will be assumed or substituted for
by the successor corporation. In addition, whether or not the options are
assumed or substituted in the merger, each outstanding option will vest and
become exercisable to the extent of the shares that would have vested upon
December 31 of the year in which the merger is consummated.
 
                       1998 EMPLOYEE STOCK PURCHASE PLAN
 
   
    Intraware's 1998 employee stock purchase plan was adopted by the board of
directors in December 1998 and by the stockholders in January 1999. A total of
600,000 shares of common stock has been reserved for issuance under the purchase
plan, plus annual increases equal to the lesser of:
    
 
   
    - 400,000 shares;
    
 
   
    - 1% of the outstanding shares on such date; or
    
 
   
    - a lesser amount determined by the board on the first day of each fiscal
      year.
    
 
    The purchase plan, which is intended to qualify under Section 423 of the
Internal Revenue Code of 1986, as amended, contains successive twenty-four month
offering periods. The offering periods generally start on the first trading day
on or after April 15 and October 15 of each year, except for the first such
offering period which commences on the first trading day on or after the
effective date of this offering and ends on the last trading day on or before
October 15, 2000.
 
    Employees are eligible to participate if they are employed by Intraware or
any participating subsidiary for at least 20 hours per week and more than five
months in any calendar year. However, the following employees may not be
 
                                       49
<PAGE>
granted options to purchase stock under the purchase plan:
 
    - any employee who immediately after grant owns stock possessing 5% or more
      of the total combined voting power or value of all classes of the capital
      stock of Intraware, or
 
    - any employee whose rights to purchase stock under all employee stock
      purchase plans of Intraware accrues at a rate which exceeds $25,000 worth
      of stock for each calendar year.
 
    Participants may purchase common stock through payroll deductions of up to
15% of the participant's compensation. The maximum number of shares a
participant may purchase during a single offering period is 5,000 shares.
 
    Amounts deducted and accumulated by the participant are used to purchase
shares of common stock at the end of each offering period. The price of stock
purchased under the purchase plan is 85% of the lower of the fair market value
of the common stock at the beginning of the offering period and the end of each
purchase period.
 
    The purchase plan provides that, in the event of a merger of Intraware with
or into another corporation or a sale of substantially all of Intraware's
assets, each outstanding option may be assumed or substituted for by the
successor corporation. If the successor corporation refuses to assume or
substitute for the outstanding options, the offering period then in progress
will be shortened and a new exercise date will be set, which will occur before
the proposed sale or merger.
 
    The purchase plan will terminate in 2008. The board of directors has the
authority to amend or terminate the purchase plan, except that no such action
may adversely affect any outstanding rights to purchase stock.
 
                           1998 DIRECTOR OPTION PLAN
 
    Non-employee directors are entitled to participate in the 1998 director
option plan. The director plan was adopted by the board of directors in December
1998 and approved by the stockholders in January 1999, but it will not become
effective until the date of this offering. The director plan has a term of ten
years, unless terminated sooner by the board. A total of 150,000 shares of
common stock have been reserved for issuance under the director plan.
 
    The director plan provides for the automatic grant of 15,000 shares of
common stock to each non-employee director on the date on which such person
first becomes a non-employee director. After the 15,000 share option is granted
to the non-employee director, he or she shall automatically be granted an option
to purchase 7,500 shares each year on the date of the annual stockholder's
meeting of Intraware, if on such date he or she shall have served on the board
for at least six months. Each option shall have a term of ten years. The 15,000
share option shall vest as to 12.5% of the shares subject to the option on the
six-month anniversary of the date of grant and monthly thereafter over the
following four year period. The 7,500 share option shall vest as to 25% of the
shares subject to the option on the six-month anniversary of the date of grant
and monthly thereafter over the following two year period. The exercise price of
all options shall be 100% of the fair market value per share of the common
stock, generally determined with reference to the closing price of the common
stock as reported on the Nasdaq National Market on the date of grant.
 
    In the event of a merger of Intraware or the sale of substantially all of
the assets of Intraware, if the option is not assumed or substituted, each
option shall become fully vested and exercisable for a period of thirty days
from the date the board notifies the optionee of the option's full
exercisability. If an option is assumed or substituted and the optionee's
service as a director is terminated, other than upon a voluntary resignation,
the option becomes fully vested. Options granted under the director plan must be
exercised within three months of the end of the optionee's tenure as a director
of Intraware, or within twelve months after such director's termination by death
or disability, but not later than the expiration of the option's ten year term.
 
                                       50
<PAGE>
            EMPLOYMENT AGREEMENTS AND CHANGE IN CONTROL ARRANGEMENTS
 
    Intraware has not entered into employment agreements with its executive
officers, and their employment may be terminated at any time at the discretion
of Intraware's board of directors.
 
    Under Intraware's stock option plan, whether or not the options are assumed
or substituted in a merger or asset sale, each outstanding option will vest and
become exercisable to the extent of the shares that would have vested upon
December 31 of the year in which the transaction is consummated.
 
            LIMITATIONS ON DIRECTORS' LIABILITY AND INDEMNIFICATION
 
   
    Intraware's certificate of incorporation limits the liability of directors
to the maximum extent permitted by Delaware law. Delaware law provides that
directors of a corporation will not be personally liable for monetary damages
for breach of their fiduciary duties as directors, except liability for any of
the following:
    
 
   
    - any breach of their duty of loyalty to the corporation or its
      stockholders;
    
 
   
    - acts or omissions not in good faith or which involve intentional
      misconduct or a knowing violation of law;
    
 
   
    - unlawful payments of dividends or unlawful stock repurchases or
      redemptions; or
    
 
   
    - any transaction from which the director derived an improper personal
      benefit.
    
 
    This limitation of liability does not apply to liabilities arising under the
federal securities laws and does not affect the availability of equitable
remedies such as injunctive relief or rescission.
 
    Intraware's certificate of incorporation and bylaws provide that Intraware
shall indemnify its directors and executive officers and may indemnify its other
officers and employees and other agents to the fullest extent permitted by law.
Intraware believes that indemnification under its bylaws covers at least
negligence and gross negligence on the part of indemnified parties. Intraware's
bylaws also permit it to secure insurance on behalf of any officer, director,
employee or other agent for any liability arising out of his or her actions in
such capacity, regardless of whether the bylaws would permit indemnification.
 
    Intraware has entered into agreements to indemnify its directors and
executive officers, in addition to indemnification provided for in Intraware's
bylaws. These agreements, among other things, provide for indemnification of
Intraware's directors and executive officers for expenses, judgments, fines and
settlement amounts incurred by any such person in any action or proceeding
arising out of such person's services as a director or executive officer of
Intraware or at the request of Intraware. Intraware believes that these
provisions and agreements are necessary to attract and retain qualified persons
as directors and executive officers.
 
                                       51
<PAGE>
                              CERTAIN TRANSACTIONS
 
    The information on this page does not reflect the two-for-one forward stock
split effective immediately prior to the effectiveness of this offering.
 
   
    In June and July 1997, Intraware issued a total of 1,650,999 shares of
Series B preferred stock to various investors at a purchase price of $1.60 per
share. Of the total number of shares of Series B preferred stock issued, 312,500
shares were issued to The Hoffman Family Trust and 500,000 shares were issued to
entities affiliated with WI Harper Group. The balance of the shares were
purchased by accredited investors. On July 28, 1997, Intraware also granted The
Hoffman Family Trust a warrant to purchase 15,625 shares of Series B preferred
stock in connection with a bridge loan. Mr. Hoffman is the Chairman of the board
of directors of Intraware and beneficially owns over 5% of Intraware's common
stock. WI Harper Group, as a result of this transaction, became beneficial owner
of over 5% of Intraware's outstanding capital stock.
    
 
    In December 1997, Intraware issued 666,667 shares of Series C preferred
stock at a purchase price of $2.25 per share to Kleiner Perkins Caufield & Byers
which through this transaction became a beneficial owner of over 5% of
Intraware's outstanding capital stock.
 
   
    In April 1998, Intraware issued an aggregate of 2,189,523 shares of Series D
preferred stock to various investors at a purchase price of $5.35 per share.
Attractor Ventures LLC purchased 560,748 shares, Canaan Equity Partners, L.L.C.
purchased 560,748 shares, Kleiner Perkins Caufield & Byers purchased 93,458
shares and Technology Crossover Management II, L.L.C. purchased 560,748 shares.
Mr. Balen, a partner of Canaan, is a member of Intraware's board of directors.
Kleiner Perkins Caufield & Byers beneficially owned more than 5% of Intraware's
outstanding capital stock at the time of this financing while each of Attractor,
Canaan and Technology Crossover Management became beneficial owners of more than
5% of Intraware's outstanding capital stock as a result of this transaction. The
holders of Series D preferred stock are entitled through agreement with
Intraware to participate in any directed share program in connection with this
offering.
    
 
   
    In July 1998, Intraware loaned to Mr. Jackson $300,000 secured, in part, by
the pledge of 1,744,900 shares of Intraware common stock held by Mr. Jackson.
Mr. Jackson is President, Chief Executive Officer and a director of Intraware.
The note bears interest at the rate of 8%, and interest and principal on the
note are due and payable on the earlier of the following three dates:
    
 
   
    - 30 days following this offering;
    
 
   
    - 90 days following his last day of employment with Intraware; or
    
 
   
    - 60 days following the sale of his shares in Intraware in connection with a
      change in control of Intraware.
    
 
   
Unless earlier repaid or accelerated as set forth above, the note matures in
July 2000.
    
 
    All future transactions, including any loans from Intraware to its officers,
directors, principal stockholders or affiliates, will be approved by a majority
of the board of directors, including a majority of the independent and
disinterested members of the board of directors or, if required by law, a
majority of disinterested stockholders. These transactions, if any, will be on
terms no less favorable to Intraware than could be obtained from unaffiliated
third parties.
 
                                       52
<PAGE>
                       PRINCIPAL AND SELLING STOCKHOLDERS
 
    The table on the following page sets forth information regarding the
beneficial ownership of Intraware's common stock as of December 31, 1998, by the
following individuals or groups:
 
    - each person or entity who is known by Intraware to own beneficially more
      than 5% of Intraware's outstanding stock
 
    - each of the Named Executive Officers
 
    - each director of Intraware
 
    - all directors and executive officers as a group
 
    - all other selling stockholders
 
    Unless otherwise indicated, the address for each stockholder listed in the
following table is c/o Intraware, Inc., 25 Orinda Way, Orinda California 94563.
Except as otherwise indicated, and subject to applicable community property
laws, the persons named in the table have sole voting and investment power with
respect to all shares of common stock held by them.
 
    Applicable percentage ownership in the following table is based on
19,529,110 shares of common stock outstanding as of December 31, 1998, as
adjusted to reflect the conversion of all outstanding shares of preferred stock
upon the closing of this offering.
 
    To the extent that any shares are issued upon exercise of options, warrants
or other rights to acquire Intraware's capital stock that are presently
outstanding or granted in the future or reserved for future issuance under
Intraware's stock plans, there will be further dilution to new public investors.
 
    The numbers shown in the table below assume no exercise by the underwriters
of their over-allotment option. Intraware, Peter H. Jackson and Charles G.
Davis, Jr. have granted the underwriters an option to purchase up to 350,000
shares, 200,000 shares and 50,000 shares, respectively, to cover
over-allotments, if any. . If the underwriters exercise this over-allotment
option in full, Mr. Jackson and Mr. Davis will beneficially own 3,439,800 shares
(14.4%) and 1,240,000 shares (5.2%), respectively, of the outstanding common
stock after the offering. If the underwtriters do not exercise the over-
allotment option, neither Mr. Jackson nor Mr. Davis will sell any common stock
in the offering. Mr. Jackson is President, Chief Executive Officer and a member
of the board of directors of Intraware. Mr. Davis is Vice Chairman of the board
of directors of Intraware.
 
                                       53
<PAGE>
                    PRINCIPAL AND SELLING STOCKHOLDERS TABLE
 
<TABLE>
<CAPTION>
                                                                  SHARES BENEFICIALLY OWNED  SHARES BENEFICIALLY OWNED
                                                                      PRIOR TO OFFERING           AFTER OFFERING
                                                                  -------------------------  -------------------------
NAME AND ADDRESS                                                    NUMBER     PERCENTAGE      NUMBER     PERCENTAGE
- ----------------------------------------------------------------  ----------  -------------  ----------  -------------
<S>                                                               <C>         <C>            <C>         <C>
Peter H. Jackson(1).............................................   3,639,800         18.6%    3,639,800         15.4%
Mark B. Hoffman(2)..............................................   1,866,250          9.5     1,866,250          7.9
Kleiner Perkins Caufield & Byers                                   1,520,250          7.8     1,520,250          6.5
  2750 Sand Hill Road
  Menlo Park, CA 94025..........................................
Charles G. Davis, Jr.(3)........................................   1,290,000          6.6     1,290,000          5.5
Attractor Ventures L.L.C.                                          1,121,496          5.7     1,121,496          4.8
  110 Burlingame Avenue
  Burlingame, CA 94010..........................................
Canaan Equity Partners, L.L.C.(4)                                  1,121,496          5.7     1,121,496          4.8
  2884 Sand Hill Road, Suite 115
  Menlo Park, CA 94025..........................................
Technology Crossover Management II, L.L.C.                         1,121,496          5.7     1,121,496          4.8
  575 High Street, Suite 400
  Palo Alto, CA 94301...........................................
WI Harper Group                                                    1,000,000          5.1     1,000,000          4.3
  50 California Street, Suite 2920
  San Francisco, CA 94111.......................................
Paul A. Martinelli(5)...........................................     840,000          4.3       840,000          3.6
Donald M. Freed(6)..............................................     598,346          3.1       598,346          2.5
Norman A. Pensky(7).............................................     250,000          1.3       250,000          1.1
Laurence M. Baer(8).............................................      30,000        *            30,000        *
Mary Ann Byrnes(9)..............................................      30,000        *            30,000        *
Ronald E. F. Codd(10)...........................................      30,000        *            30,000        *
John V. Balen(11)...............................................          --           --            --           --
All directors and officers as a group (17 persons)(12)..........   9,631,872         48.5     9,631,872         40.4
</TABLE>
 
- ------------------------
 
*   Less than 1% of the outstanding shares of common stock.
 
(1) Includes 50,000 shares issuable upon exercise of stock options exercisable
    within 60 days of December 31, 1998. Also includes 70,834 shares held from
    the exercise of stock options which were unvested and subject to Intraware's
    repurchase option as of December 31, 1998, should Mr. Jackson's employment
    with Intraware terminate. In addition, includes 3,489,800 shares subject to
    a restricted stock purchase agreement, of which 583,334 were unvested and
    subject to Intraware's repurchase option as of December 31, 1998, should Mr.
    Jackson's employment with Intraware terminate. Mr. Jackson is Intraware's
    President, Chief Executive Officer and a member of the board of directors.
 
(2) Includes 40,000 shares issuable upon exercise of stock options exercisable
    within 60 days of December 31, 1998. Includes 1,826,250 shares held by Mark
    B. Hoffman, trustee of the Hoffman Family Trust. Excludes 40,000 shares held
    by the Annie Eleanor Hoffman 1993 Revocable Trust of which Mr. Hoffman
    disclaims beneficial ownership. Excludes 40,000 shares held by the Andrew
    Mark Hoffman 1993 Revocable Trust of which Mr. Hoffman disclaims beneficial
    ownership. Mr. Hoffman is a member of the board of directors of Intraware.
 
(3) Includes 40,000 shares issuable upon exercise of stock options exercisable
    within 60 days of December 31, 1998. Includes 400,000 shares held by Charles
    G. Davis, Jr. Trustee of the Charles
 
                                       54
<PAGE>
    G. Davis, Jr. Trust Agreement dated 1/90 and 600,000 shares held by the
    Davis Family-54447-LLC. Mr. Davis is Vice Chairman of the board of directors
    of Intraware.
 
   
(4) John V. Balen is a principal of Canaan Equity Partners, L.L.C. the general
    partner of Canaan Equity, L.P. Mr. Balen disclaims benficial ownership of
    the shares held by Canaan Equity, L.P., except to the extent of his
    pecuniary interest arising from his interest as a principal of Canaan Equity
    Partners, L.L.C., the general partner of Canaan Equity Partners, L.P. Mr.
    Balen is a member of the board of directors of Intraware.
    
 
(5) Includes 30,000 shares issuable upon exercise of stock options exercisable
    within 60 days of December 31, 1998. Also includes 42,500 shares held from
    the exercise of stock options which were unvested and subject to Intraware's
    repurchase option as of December 31, 1998 should Mr. Martinelli's employment
    with Intraware terminate. In addition, includes 750,000 shares subject to a
    restricted stock purchase agreement, of which 187,500 were unvested and
    subject to Intraware's repurchase option as of December 31, 1998, should Mr.
    Martinelli's employment with Intraware terminate. Mr. Martinelli is
    Intraware's Senior Vice President and Chief Technology Officer.
 
(6) Includes 30,000 shares issuable upon exercise of stock options exercisable
    within 60 days of December 31, 1998. Also includes 42,500 shares held from
    the exercise of stock options which were unvested and subject to Intraware's
    repurchase option as of December 31, 1998, should Mr. Freed's employment
    with Intraware terminate. In addition, includes 499,000 shares subject to a
    restricted stock purchase agreement, of which 125,000 were unvested and
    subject to Intraware's repurchase option as of December 31, 1998, should Mr.
    Freed's employment with Intraware terminate. Mr. Freed is Intraware's
    Executive Vice President and Chief Financial Officer.
 
(7) Includes 131,250 shares held from the exercise of stock options which were
    unvested and subject to Intraware's repurchase option as of December 31,
    1998, should Mr. Pensky's employment with Intraware terminate. Mr. Pensky is
    Intraware's Vice President of Sales.
 
(8) Includes 30,000 shares issuable upon exercise of stock options exercisable
    within 60 days of December 31, 1998. Mr. Baer is a member of the Intraware's
    board of directors.
 
(9) Includes 30,000 shares held from the exercise of stock options which were
    unvested and subject to Intraware's repurchase option as of December 31,
    1998, should Ms. Byrnes' employment with Intraware terminate. Ms. Byrnes is
    a member of Intraware's board of directors.
 
(10) Includes 30,000 shares issuable upon exercise of stock options exercisable
    within 60 days of December 31, 1998. Mr. Codd is a member of the Intraware's
    board of directors.
 
(11) Mr. Balen did not hold any shares of Intraware's capital stock as of
    December 31, 1998, and does not hold any options exercisable within 60 days
    of December 31, 1998. Mr. Balen is a principal of Canaan Equity Partners,
    L.L.C. the general partner of Canaan Equity, L.P. Mr. Balen disclaims
    benficial ownership of the shares held by Canaan Equity L.P., except to the
    extent of his pecuniary interest arising from his interest as a principal of
    Canaan Equity Partners, L.L.C., the general partner of Canaan Equity
    Partners, L.P. Mr. Balen is a member of the board of directors of Intraware.
 
(12) Includes an aggregate of 655,000 shares exercisable within 60 days of
    December 31, 1998. Certain of these shares are subject to repurchase at
    cost, which right of repurchase lapses at the rate of 1/4th at the end of
    one year from the date of grant and 1/48th of each month thereafter.
 
                                       55
<PAGE>
                          DESCRIPTION OF CAPITAL STOCK
 
                                    GENERAL
 
    Upon the completion of this offering, Intraware will be authorized to issue
250,000,000 shares of common stock, $0.0001 par value, and 10,000,000 shares of
undesignated preferred stock, $0.0001 par value. The following description of
Intraware's capital stock does not purport to be complete and is subject to and
qualified in its entirety by Intraware's certificate of incorporation and
bylaws, which are included as exhibits to the registration statement of which
this prospectus forms a part, and by the provisions of applicable Delaware law.
 
                                  COMMON STOCK
 
    As of December 31, 1998, there were 19,529,110 shares of common stock
outstanding which were held of record by approximately 156 stockholders, as
adjusted for the forward two-for-one stock split of all outstanding common
stock, and conversion of all outstanding shares of convertible preferred stock
into an aggregate of 12,045,628 shares of common stock, which will occur upon
the closing of this offering.
 
    The holders of common stock are entitled to one vote per share on all
matters to be voted upon by the stockholders. Subject to preferences that may be
applicable to any outstanding preferred stock, the holders of common stock are
entitled to receive ratably such dividends, if any, as may be declared from time
to time by the board of directors out of funds legally available for that
purpose. See "Dividend Policy." In the event of a liquidation, dissolution or
winding up of Intraware, the holders of common stock are entitled to share
ratably in all assets remaining after payment of liabilities, subject to prior
distribution rights of preferred stock, if any, then outstanding. The holders of
common stock have no preemptive or conversion rights or other subscription
rights. There are no redemption or sinking fund provisions applicable to the
common stock. Wilson Sonsini Goodrich & Rosati, Professional Corporation,
counsel to Intraware, shall opine that the shares of common stock to be issued
upon the closing of this offering, when issued and sold in the manner described
in this prospectus and in accordance with the resolutions adopted by the board
of directors, will be fully paid and nonassessable.
 
                                PREFERRED STOCK
 
    The board of directors has the authority, without action by the
stockholders, to designate and issue preferred stock in one or more series and
to designate the rights, preferences and privileges of each series, which may be
greater than the rights of the common stock. It is not possible to state the
actual effect of the issuance of any shares of preferred stock upon the rights
of holders of the common stock until the board of directors determines the
specific rights of the holders of such preferred stock. However, the effects
might include, among other things: (a) restricting dividends on the common
stock, (b) diluting the voting power of the common stock, (c) impairing the
liquidation rights of the common stock and (d) delaying or preventing a change
in control of Intraware without further action by the stockholders. Upon the
closing no shares of preferred stock will be outstanding, and Intraware has no
present plans to issue any shares of preferred stock.
 
                                    WARRANTS
 
    At December 31, 1998, there were warrants outstanding to purchase 24,000
shares of Series A preferred stock, 31,250 shares of Series B preferred stock,
and 8,878 shares of Series D preferred stock, which are convertible in the
aggregate into 128,256 shares of common stock.
 
                              REGISTRATION RIGHTS
 
    The holders of 16,758,928 shares of common stock and the holders of warrants
to purchase preferred stock convertible into 128,256 shares of common stock (the
"registrable securities") are entitled to certain rights with respect to
registration of such shares under the Securities Act. These rights are provided
under the terms of an agreement between Intraware and the holders of registrable
securities. Beginning 180 days following the date of this prospectus, holders of
at least 50% of the then outstanding registrable securities or at least
 
                                       56
<PAGE>
60% of the then outstanding registrable securities issued upon conversion of the
Series D preferred stock may require on up to two occasions that Intraware
register their shares for public resale. Intraware is obligated to register
these shares only if the outstanding registrable securities have an anticipated
public offering price of at least $10,000,000. Also, holders of registrable
securities may require on four separate occasions that Intraware register their
shares for public resale on Form S-3 or similar short-form registration if the
value of the securities to be registered is at least $1,000,000. Furthermore, in
the event Intraware elects to register any of its shares of common stock for
purposes of effecting any public offering, the holders of registrable securities
are entitled to include their shares of common stock in the registration, but
Intraware may reduce the number of shares proposed to be registered in view of
market conditions. These registration rights have been waived with respect to
this offering. All expenses in connection with any registration, other than
underwriting discounts and commissions, will be borne by Intraware. All
registration rights will terminate four years following the consummation of this
offering, or, with respect to each holder of registrable securities, at such
time as the holder is entitled to sell all of its shares in any 90 day period
under Rule 144 of the Securities Act.
 
      DELAWARE ANTI-TAKEOVER LAW AND CERTAIN CHARTER AND BYLAW PROVISIONS
 
    Certain provisions of Delaware law and Intraware's certificate of
incorporation and bylaws could make the following more difficult:
 
    - the acquisition of Intraware by means of a tender offer,
 
    - acquisition of Intraware by means of a proxy contest or otherwise, or
 
    - the removal of Intraware's incumbent officers and directors.
 
    These provisions, summarized below, are expected to discourage certain types
of coercive takeover practices and inadequate takeover bids. These provisions
are also designed to encourage persons seeking to acquire control of Intraware
to first negotiate with Intraware's board. Intraware believes that the benefits
of increased protection of its potential ability to negotiate with the proponent
of an unfriendly or unsolicited proposal to acquire or restructure Intraware
outweigh the disadvantages of discouraging such proposals because negotiation of
such proposals could result in an improvement of their terms.
 
   
    ELECTION AND REMOVAL OF DIRECTORS. Intraware's board of directors is divided
into three classes. The directors in each class will serve for a three-year
term, one class being elected each year by Intraware's stockholders. See
"Management-Board of Directors and Executive Officers." This system of electing
and removing directors may tend to discourage a third party from making a tender
offer or otherwise attempting to obtain control of Intraware because it
generally makes it more difficult for stockholders to replace a majority of the
directors.
    
 
    STOCKHOLDER MEETINGS.  Under Intraware's bylaws, only the board of
directors, the chairman of the board and the president may call special meetings
of stockholders.
 
    REQUIREMENTS FOR ADVANCE NOTIFICATION OF STOCKHOLDER NOMINATIONS AND
PROPOSALS. Intraware's bylaws establish advance notice procedures with respect
to stockholder proposals and the nomination of candidates for election as
directors, other than nominations made by or at the direction of the board of
directors or a committee of the board.
 
    DELAWARE ANTITAKEOVER LAW.  Intraware is subject to Section 203 of the
Delaware General Corporation Law, an anti-takeover law. In general, Section 203
prohibits a publicly held Delaware corporation from engaging in a "business
combination" with an "interested stockholder" for a period of three years
following the date the person became an interested stockholder, unless the
"business combination" or the transaction in which the person became an
interested stockholder is approved in a prescribed manner. Generally, a
"business combination" includes a merger, asset or stock sale, or other
transaction resulting in a
 
                                       57
<PAGE>
financial benefit to the interested stockholder. Generally, an "interested
stockholder" is a person who, together with affiliates and associates, owns or
within three years prior to the determination of interested stockholder status,
did own, 15% or more of a corporation's voting stock. The existence of this
provision may have an anti-takeover effect with respect to transactions not
approved in advance by the board of directors, including discouraging attempts
that might result in a premium over the market price for the shares of common
stock held by stockholders.
 
    ELIMINATION OF STOCKHOLDER ACTION BY WRITTEN CONSENT.  Intraware's
certificate of incorporation eliminates the right of stockholders to act by
written consent without a meeting.
 
    ELIMINATION OF CUMULATIVE VOTING. Intraware's certificate of incorporation
and bylaws do not provide for cumulative voting in the election of directors.
 
    UNDESIGNATED PREFERRED STOCK.  The authorization of undesignated preferred
stock makes it possible for the board of directors to issue preferred stock with
voting or other rights or preferences that could impede the success of any
attempt to change control of Intraware. These and other provisions may have the
effect of deferring hostile takeovers or delaying changes in control or
management of Intraware.
 
    AMENDMENT OF CHARTER PROVISIONS.  The amendment of any of the above
provisions would require approval by holders of at least 66 2/3% of the
outstanding common stock.
 
                          TRANSFER AGENT AND REGISTRAR
 
    The transfer agent and registrar for the common stock is Harris Trust
Company of California.
 
                         NASDAQ NATIONAL MARKET LISTING
 
    Intraware's shares have been approved for listing on the Nasdaq National
Market under the symbol "ITRA."
 
                                       58
<PAGE>
                        SHARES ELIGIBLE FOR FUTURE SALE
 
    Prior to this offering, there has been no market for the common stock of
Intraware, and there can be no assurance that a significant public market for
the common stock will develop or be sustained after this offering. Future sales
of substantial amounts of common stock, including shares issued upon exercise of
outstanding options and warrants, in the public market following this offering
could adversely affect market prices prevailing from time to time and could
impair Intraware's ability to raise capital through sale of its equity
securities. As described below, no shares currently outstanding will be
available for sale immediately after this offering because of certain
contractual restrictions on resale. Sales of substantial amounts of common stock
of Intraware in the public market after the restrictions lapse could adversely
affect the prevailing market price and the ability of Intraware to raise equity
capital in the future.
 
    Upon completion of this offering, Intraware will have outstanding 23,529,110
shares of common stock based upon shares outstanding as of December 31, 1998,
assuming no exercise of the underwriters' over-allotment option and no exercise
of outstanding options or warrants prior to completion of this offering. Of
these shares, the 4,000,000 shares sold in this offering will be freely tradable
without restriction under the Securities Act except for any shares purchased by
"affiliates" of Intraware as that term is defined in Rule 144 under the
Securities Act. The remaining 19,529,110 shares of common stock held by existing
stockholders are "Restricted Shares" as that term is defined in Rule 144. All
such Restricted Shares are subject to lock-up agreements providing that, with
certain limited exceptions, the stockholder will not offer, sell, contract to
sell or otherwise dispose of any common stock or any securities that are
convertible into common stock for a period of 180 days after the date of this
prospectus without the prior written consent of Credit Suisse First Boston. As a
result of these lock-up agreements, notwithstanding possible earlier eligibility
for sale under the provisions of Rules 144, 144(k) and 701, none of these shares
will be resellable until 181 days after the date of this prospectus. Beginning
181 days after the date of this prospectus, approximately 19,529,110 Restricted
Shares will be eligible for sale in the public market, all of which are subject
to volume limitations under Rule 144, except 3,661,998 shares eligible for sale
under Rule 144(k) and 1,104,682 shares eligible for sale under Rule 701. In
addition, as of December 31, 1998, there were outstanding 1,800,158 options and
warrants to purchase preferred stock convertible into 128,256 shares of common
stock, some of which will be exercised prior to this offering. All such options
and warrants are subject to lock-up agreements. Credit Suisse First Boston may,
in their sole discretion and at any time without notice, release all or any
portion of the securities subject to lock-up agreements, however any release
shall apply pro-rata to all stockholders subject to the lock-up agreements.
 
   
    In general, under Rule 144 as currently in effect, beginning 90 days after
the date of this prospectus, a person who has beneficially owned Restricted
Shares for at least one year including the holding period of any prior owner
except an affiliate would be entitled to sell within any three-month period a
number of shares that does not exceed the greater of:
    
 
   
    - 1% of the number of shares of common stock then outstanding which will
      equal approximately 250,000 shares immediately after this offering; or
    
 
   
    - the average weekly trading volume of the common stock during the four
      calendar weeks preceding the filing of a Form 144 with respect to such
      sale.
    
 
    Sales under Rule 144 are also subject to certain manner of sale provisions
and notice requirements and to the availability of current public information
about Intraware. Under Rule 144(k), a person who is not deemed to have been an
affiliate of Intraware at any time during the three months preceding a sale, and
who has beneficially owned the shares proposed to be sold for at least two years
including the holding period of any prior owner except an affiliate, is entitled
to sell such shares without complying with the manner of sale, public
 
                                       59
<PAGE>
information, volume limitation or notice provisions of Rule 144.
 
    Rule 701, as currently in effect, permits resales of shares in reliance upon
Rule 144 but without compliance with certain restrictions, including the holding
period requirement, of Rule 144. Any employee, officer or director of or
consultant to Intraware who purchased shares under a written compensatory plan
or contract may be entitled to rely on the resale provisions of Rule 701. Rule
701 permits affiliates to sell their Rule 701 shares under Rule 144 without
complying with the holding period requirements of Rule 144. Rule 701 further
provides that non-affiliates may sell such shares in reliance on Rule 144
without having to comply with the holding period, public information, volume
limitation or notice provisions of Rule 144. All holders of Rule 701 shares are
required to wait until 90 days after the date of this prospectus before selling
such shares. However, all Rule 701 shares are subject to lock-up agreements and
will only become eligible for sale at the earlier of the expiration of the
180-day lock-up agreements or no sooner than 90 days after the offering upon
obtaining the prior written consent of Credit Suisse First Boston.
 
    Within 90 days following the effectiveness of this offering, Intraware will
file a Registration Statement on Form S-8 registering         shares of common
stock subject to outstanding options or reserved for future issuance under its
stock plans. As of December 31, 1998, options to purchase a total 1,800,158
shares were outstanding and 3,766,360 shares were reserved for future issuance
under Intraware's stock plan. common stock issued upon exercise of outstanding
vested options or issued under Intraware's purchase plan, other than common
stock issued to affiliates of Intraware is available for immediate resale in the
open market.
 
    Also beginning six months after the date of this offering, holders of
16,758,928 Restricted Shares and holders of warrants to purchase preferred stock
convertible into 128,256 shares of common stock will be entitled to certain
registration rights for sale in the public market. See "Description of Capital
Stock--Registration Rights." Registration of such shares under the Securities
Act would result in such shares becoming freely tradable without restriction
under the Securities Act, except for shares purchased by affiliates, immediately
upon the effectiveness of such registration.
 
                                       60
<PAGE>
                        ADDITIONAL INTRAWARE INFORMATION
 
    Intraware has filed with the Securities and Exchange Commission a
registration statement on Form S-1 with respect to the common stock offered by
this prospectus. This prospectus, which constitutes a part of the registration
statement, does not contain all of the information set forth in the registration
statement or the exhibits and schedules which are part of the registration
statement. For further information with respect to Intraware and its common
stock, see the registration statement and the exhibits and schedules thereto.
Any document Intraware files may be read and copied at the Commission's public
reference rooms in Washington, D.C., New York, New York and Chicago, Illinois.
Please call the Commission at 1-800-SEC-0330 for further information about the
public reference rooms. Intraware's filings with the Commission are also
available to the public from the Commission's Web site at http://www.sec.gov.
 
    Upon completion of this offering, Intraware will become subject to the
information and periodic reporting requirements of the Securities Exchange Act
and, accordingly, will file periodic reports, proxy statements and other
information with the Commission. Such periodic reports, proxy statements and
other information will be available for inspection and copying at the
Commission's public reference rooms, and the Web site of the Commission referred
to above.
 
                                       61
<PAGE>
                                  UNDERWRITING
 
    Under the terms and subject to the conditions contained in an Underwriting
Agreement dated             , 1999, the underwriters named below, for whom
Credit Suisse First Boston Corporation, BancBoston Robertson Stephens Inc. and
Hambrecht & Quist LLC are acting as representatives, have severally but not
jointly agreed to purchase from Intraware the following respective numbers of
shares of common stock:
 
<TABLE>
<CAPTION>
                                         UNDERWRITERS                                            NUMBER OF SHARES
- -----------------------------------------------------------------------------------------------  -----------------
<S>                                                                                              <C>
Credit Suisse First Boston Corporation.........................................................
BancBoston Robertson Stephens Inc..............................................................
Hambrecht & Quist LLC..........................................................................
                                                                                                 -----------------
    Total......................................................................................       4,000,000
                                                                                                 -----------------
                                                                                                 -----------------
</TABLE>
 
    The Underwriting Agreement provides that the obligations of the underwriters
are subject to certain conditions and that the underwriters will be obligated to
purchase all the shares of common stock offered hereby (other than those shares
covered by the over-allotment option described below) if any are purchased. The
Underwriting Agreement provides that, in the event of a default by an
underwriter, in certain circumstances the purchase commitments of nondefaulting
underwriters may be increased or the Underwriting Agreement may be terminated.
 
    Intraware and the selling stockholders have granted to the underwriters an
option, expiring at the close of business on the 30th day after the date of this
prospectus, to purchase up to 600,000 additional shares at the initial public
offering price less the underwriting discounts and commissions, all as set forth
in the table below. Such option may be exercised only to cover over-allotments
in the sale of shares of common stock. To the extent such option is exercised,
each underwriter will become obligated, subject to certain conditions, to
purchase approximately the same percentage of such additional shares of common
stock as it was obligated to purchase according to the Underwriting Agreement.
    Intraware has been advised by the representatives that the underwriters
propose to offer the shares to the public initially at the public offering price
set forth on the cover page of this prospectus and, through the representatives,
to certain selling group members at such price less a concession of $    per
share, and the underwriters and such selling group members may allow a discount
of $      per share on sales to certain other broker/ dealers. After the initial
public offering, the public offering price and concession and discount to
dealers may be changed by the representatives.
 
    The following table summarizes the compensation to be paid to the
underwriters by Intraware and the selling stockholders, and the expenses payable
by Intraware.
 
<TABLE>
<CAPTION>
                                                                                                TOTAL
                                                                                    ------------------------------
                                                                                    WITHOUT OVER-     WITH OVER-
                                                                        PER SHARE     ALLOTMENT       ALLOTMENT
                                                                        ----------  --------------  --------------
<S>                                                                     <C>         <C>             <C>
Underwriting discounts and commissions paid by Intraware..............  $            $               $
Expenses payable by Intraware.........................................  $            $               $
Underwriting discounts and commissions paid by the selling
  stockholders........................................................  $            $               $
Expenses payable by the selling stockholders..........................  $            $               $
</TABLE>
 
                                       62
<PAGE>
    The representatives have informed Intraware that they do not expect
discretionary sales by the underwriters to exceed 5% of the shares being offered
in this offering.
 
    Intraware, its officers and directors and certain other stockholders have
agreed that they will not offer, sell, contract to sell, announce their
intention to sell, pledge or otherwise dispose of, directly or indirectly, or
file with the Commission a registration statement under the Securities Act
relating to, any additional shares of common stock or securities convertible
into or exchangeable or exercisable for any shares of Intraware without the
prior written consent of Credit Suisse First Boston Corporation for a period of
180 days after the date of this prospectus, except in the case of issuances by
Intraware upon the exercise of employee stock options outstanding on the date
hereof.
 
    Of the 4,000,000 shares of common stock to be sold in this offering, the
underwriters have reserved for sale, at the price to public set forth on the
cover page of this prospectus, up to 200,000 shares as follows: (1) at
Intraware's request, up to 80,000 shares for Intraware's directors, officers,
employees and business associates and (2) up to an additional 120,000 shares for
certain holders of Intraware's preferred stock in connection with a preexisting
contractual agreement between Intraware and those holders. As a result, the
number of shares of common stock available for sale to the general public will
be reduced to the extent such persons purchase the reserved shares. The
underwriters will offer to the general public, on the same basis as the other
shares to be sold in this offering, any reserved shares that are not so
purchased.
 
    Intraware has agreed to indemnify the underwriters against certain
liabilities, including civil liabilities under the Securities Act, or to
contribute to payments which the underwriters may be required to make in respect
thereof.
 
    The shares have been approved for listing on The Nasdaq National Market
under the symbol "ITRA."
 
    Prior to this offering, there has been no public market for the common
stock. The initial public offering price will be determined by negotiation
between Intraware and the Representatives. The principal factors to be
considered in determining the public offering price include: the information set
forth in this prospectus and otherwise available to the representatives; the
history and the prospects for the industry in which Intraware will compete; the
ability of Intraware's management; the prospects for future earnings of
Intraware; the present state of Intraware's development and its current
financial condition; the general condition of the securities markets at the time
of this offering; and the recent market prices of, and the demand for, publicly
traded common stock of generally comparable companies.
 
    The representatives, on behalf of the underwriters, may engage in
over-allotment, stabilizing transactions, syndicate covering transactions and
penalty bids in accordance with Regulation M under the Exchange Act. Over-
allotment involves syndicate sales in excess of the offering size, which creates
a syndicate short position. Stabilizing transactions permit bids to purchase the
underlying security so long as the stabilizing bids do not exceed a specified
maximum. Syndicate covering transactions involve purchases of the securities in
the open market after the distribution has been completed in order to cover
syndicate short positions. Penalty bids permit the representatives to reclaim a
selling concession from a syndicate member when the securities originally sold
by such syndicate members are purchased in a syndicate covering transaction to
cover syndicate short positions. Such stabilizing transactions, syndicate
covering transactions and penalty bids may cause the price of the common stock
to be higher than it would otherwise be in the absence of such transactions.
These transactions may be effected on The Nasdaq National Market or otherwise
and, if commenced, may be discontinued at any time.
 
   
    Certain affiliated entities of Hambrecht & Quist LLC purchased an aggregate
of 186,916 shares of Series D preferred stock of Intraware, which are
convertible into 373,832 shares of common stock on the same terms as other
investors in the private placement, for a total purchase price of $1,000,000.60.
These affiliates
    
 
                                       63
<PAGE>
   
of Hambrecht & Quist LLC have agreed that they will not sell, transfer, assign
or hypothecate such shares for a period of one hundred eighty days from the date
of this prospectus except to officers or partners, but not to directors, of the
underwriter and members of the selling group and/or their officers or partners.
    
 
                          NOTICE TO CANADIAN RESIDENTS
 
RESALE RESTRICTIONS
 
    The distribution of the common stock in Canada is being made only on a
private placement basis exempt from the requirement that Intraware prepare and
file a prospectus with the securities regulatory authorities in each province
where trades of common stock are effected. Accordingly, any resale of the common
stock in Canada must be made in accordance with applicable securities laws which
will vary depending on the relevant jurisdiction, and which may require resales
to be made in accordance with available statutory exemptions or under a
discretionary exemption granted by the applicable Canadian securities regulatory
authority. Purchasers are advised to seek legal advice prior to any resale of
the common stock.
 
REPRESENTATIONS OF PURCHASERS
 
    Each purchaser of common stock in Canada who receives a purchase
confirmation will be deemed to represent to Intraware, the certain selling
stockholders, as applicable, and the dealer from whom such purchase confirmation
is received that (1) such purchaser is entitled under applicable provincial
securities laws to purchase such common stock without the benefit of a
prospectus qualified under such securities laws, (2) where required by law, such
purchaser is purchasing as principal and not as agent, and (3) such purchaser
has reviewed the text above under "Resale Restrictions."
 
RIGHTS OF ACTION (ONTARIO PURCHASERS)
 
    The securities being offered are those of a foreign issuer and Ontario
purchasers will not receive the contractual right of action prescribed by
section 32 of the Regulation under the SECURITIES ACT (Ontario). As a result,
Ontario purchasers must rely on other remedies that may be available, including
common law rights of action for damages or rescission or rights of action under
the civil liability provisions of the U.S. federal securities laws.
 
ENFORCEMENT OF LEGAL RIGHTS
 
    All of the issuer's directors and officers as well as the experts named
herein and the certain selling stockholders, as applicable, may be located
outside of Canada and, as a result, it may not be possible for Canadian
purchasers to effect service of process within Canada upon the issuer or such
persons. All or a substantial portion of the assets of the issuer and such
persons may be located outside of Canada and, as a result, it may not be
possible to satisfy a judgment against the issuer or such persons in Canada or
to enforce a judgment obtained in Canadian courts against such issuer or persons
outside of Canada.
 
NOTICE TO BRITISH COLUMBIA RESIDENTS
 
    A purchaser of common stock to whom the SECURITIES ACT (British Columbia)
applies is advised that such purchaser is required to file with the British
Columbia Securities Commission a report within ten days of the sale of any
common stock acquired by such purchaser in this offering. Such report must be in
the form attached to British Columbia Securities Commission Blanket Order BOR
#95/17, a copy of which may be obtained from Intraware. Only one such report
must be filed in respect of common stock acquired on the same date and under the
same prospectus exemption.
 
TAXATION AND ELIGIBILITY FOR INVESTMENT
 
    Canadian purchasers of common stock should consult their own legal and tax
advisors with respect to the tax consequences of an investment in the common
stock in their particular circumstances and with respect to the eligibility of
the common stock for investment by the purchaser under relevant Canadian
legislation.
 
                                       64
<PAGE>
                                 LEGAL MATTERS
 
    The validity of the common stock offered hereby will be passed upon for
Intraware by Wilson Sonsini Goodrich & Rosati, Professional Corporation, Palo
Alto, California. Certain legal matters will be passed upon for the Underwriters
by Gunderson Dettmer Stough Villeneuve Franklin & Hachigian, LLP, Menlo Park,
California. As of the date of this prospectus, WS Investment Company 97A, an
investment partnership composed of certain current and former members of and
persons associated with Wilson Sonsini Goodrich & Rosati, Professional
Corporation, as well as certain individual attorneys of this firm, beneficially
own an aggregate of 116,842 shares of Intraware's common stock.
 
                                    EXPERTS
 
    The financial statements as of February 28, 1997 and 1998 and November 30,
1998, and for the period from August 14, 1996 through February 28, 1997, the
year ended February 28, 1998 and the nine month periods ended November 30, 1997
and 1998 included in this prospectus have been so included in reliance on the
report of PricewaterhouseCoopers LLP, independent accountants, given on the
authority of said firm as experts in auditing and accounting.
 
                                       65
<PAGE>
                                INTRAWARE, INC.
                         INDEX TO FINANCIAL STATEMENTS
 
<TABLE>
<CAPTION>
                                                                                                               PAGE
                                                                                                             ---------
<S>                                                                                                          <C>
Report of Independent Accountants..........................................................................     F-2
 
Balance Sheet..............................................................................................     F-3
 
Statement of Operations....................................................................................     F-4
 
Statement of Stockholders' Equity..........................................................................     F-5
 
Statement of Cash Flows....................................................................................     F-6
 
Notes to Financial Statements..............................................................................     F-7
</TABLE>
 
                                      F-1
<PAGE>
                       REPORT OF INDEPENDENT ACCOUNTANTS
 
   
To the Board of Directors and Stockholders of Intraware, Inc.
    
 
    In our opinion, the accompanying balance sheet and the related statements of
operations, of stockholders' equity and of cash flows present fairly, in all
material respects, the financial position of Intraware, Inc. (the "Company") at
February 28, 1997 and 1998 and November 30, 1998, and the results of its
operations and its cash flows for the period from August 14, 1996 (inception)
through February 28, 1997, the year ended February 28, 1998 and the nine month
periods ended November 30, 1997 and 1998 in conformity with generally accepted
accounting principles. These financial statements are the responsibility of the
Company's management; our responsibility is to express an opinion on these
financial statements based on our audits. We conducted our audits of these
statements in accordance with generally accepted auditing standards which
require that we plan and perform the audit to obtain reasonable assurance about
whether the financial statements are free of material misstatement. An audit
includes examining, on a test basis, evidence supporting the amounts and
disclosures in the financial statements, assessing the accounting principles
used and significant estimates made by management, and evaluating the overall
financial statement presentation. We believe that our audits provide a
reasonable basis for the opinion expressed above.
 
   
    As more fully described in Note 9 to the financial statements, the Company
has revised from those previously reported compensation amounts in its financial
statements for the year ended February 28, 1998 and the nine month period ended
November 30, 1998, related to accounting for stock options.
    
 
PricewaterhouseCoopers LLP
San Jose, California
February 22, 1999
 
                                      F-2
<PAGE>
                                INTRAWARE, INC.
 
                                 BALANCE SHEET
 
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
 
<TABLE>
<CAPTION>
                                                                                        FEBRUARY 28,
                                                                                       ---------------  NOVEMBER 30,
                                                                                        1997    1998        1998
                                                                                       ------  -------  ------------
                                                                                                                        PRO FORMA
                                                                                                                       STOCKHOLDERS'
                                                                                                                        EQUITY AT
                                                                                                                       NOVEMBER 30,
                                                                                                                           1998
                                                                                                                       ------------
                                                                                                                       (UNAUDITED)
ASSETS
<S>                                                                                    <C>     <C>      <C>            <C>
Current assets:
  Cash and cash equivalents..........................................................  $  303  $   612    $  5,413
  Accounts receivable, net...........................................................       2    3,126      11,096
  Prepaid license and services.......................................................       5   10,354      16,770
  Other current assets...............................................................      31      197       3,735
                                                                                       ------  -------  ------------
    Total current assets.............................................................     341   14,289      37,014
Property and equipment, net..........................................................     662    1,078       1,555
Other assets.........................................................................      23       17         352
                                                                                       ------  -------  ------------
    Total assets                                                                       $1,026  $15,384    $ 38,921
                                                                                       ------  -------  ------------
                                                                                       ------  -------  ------------
 
LIABILITIES AND STOCKHOLDERS' EQUITY
Current liabilities:
  Bank borrowings....................................................................  $ --    $ 1,754    $  1,171
  Accounts payable...................................................................      80    9,440      17,779
  Accrued expenses...................................................................     104      781       1,800
  Deferred revenue...................................................................    --      2,450      12,685
  Lease obligations, current.........................................................      71       84         200
                                                                                       ------  -------  ------------
    Total current liabilities........................................................     255   14,509      33,635
Lease obligations, long-term.........................................................     189      105         225
                                                                                       ------  -------  ------------
    Total liabilities................................................................     444   14,614      33,860
                                                                                       ------  -------  ------------
Commitments (Note 6)
 
Stockholders' equity:
  Convertible preferred stock; issuable in series, $0.0001 par value; 8,000 shares
    authorized, actual, 1,500, 3,834 and 6,023 actual shares issued and outstanding,
    respectively; 10,000 shares authorized, no shares issued and outstanding, pro
    forma (unaudited)................................................................    --      --              1       $ --
  Common stock, $0.0001 par value; 40,000 shares authorized, actual, 5,250, 5,376 and
    6,930 actual shares issued and outstanding, respectively; 250,000 shares
    authorized, 18,976 shares issued and outstanding, pro forma (unaudited)..........       1        1           1              2
  Additional paid-in capital.........................................................   1,525    6,981      26,002         26,002
  Unearned compensation..............................................................    --     (1,219)     (7,573)        (7,573)
  Accumulated deficit................................................................    (944)  (4,993)    (13,370)       (13,370)
                                                                                       ------  -------  ------------   ------------
    Total stockholders' equity.......................................................     582      770       5,061       $  5,061
                                                                                       ------  -------  ------------   ------------
                                                                                                                       ------------
                                                                                       $1,026  $15,384    $ 38,921
                                                                                       ------  -------  ------------
                                                                                       ------  -------  ------------
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                      F-3
<PAGE>
                                INTRAWARE, INC.
 
                            STATEMENT OF OPERATIONS
 
                    (IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
 
<TABLE>
<CAPTION>
                                                               AUGUST 14, 1996
                                                                 (INCEPTION)                   NINE MONTHS ENDED
                                                                   THROUGH       YEAR ENDED       NOVEMBER 30,
                                                                FEBRUARY 28,    FEBRUARY 28,  --------------------
                                                                    1997            1998        1997       1998
                                                               ---------------  ------------  ---------  ---------
<S>                                                            <C>              <C>           <C>        <C>
Net revenues:
  Software product sales.....................................     $       6      $   10,383   $   5,331  $  23,027
  Online services............................................        --                   4      --          1,529
                                                                     ------     ------------  ---------  ---------
      Total net revenues.....................................             6          10,387       5,331     24,556
                                                                     ------     ------------  ---------  ---------
Cost of net revenues:
  Software product sales.....................................             5           8,348       4,346     19,421
  Online services............................................        --              --          --            470
                                                                     ------     ------------  ---------  ---------
      Total cost of net revenues.............................             5           8,348       4,346     19,891
                                                                     ------     ------------  ---------  ---------
          Gross profit.......................................             1           2,039         985      4,665
                                                                     ------     ------------  ---------  ---------
Operating expenses:
  Sales and marketing........................................           233           3,496       2,037      8,590
  Product development........................................           253             951         604      1,258
  General and administrative.................................           467           1,492       1,016      2,416
  Stock option compensation..................................        --                  67      --            801
                                                                     ------     ------------  ---------  ---------
      Total operating expenses...............................           953           6,006       3,657     13,065
                                                                     ------     ------------  ---------  ---------
Loss from operations.........................................          (952)         (3,967)     (2,672)    (8,400)
Interest expense.............................................           (12)           (103)        (52)      (154)
Interest and other income, net...............................            20              21           9        177
                                                                     ------     ------------  ---------  ---------
Net loss.....................................................     $    (944)     $   (4,049)  $  (2,715) $  (8,377)
                                                                     ------     ------------  ---------  ---------
                                                                     ------     ------------  ---------  ---------
Net loss per share:
  Basic and diluted..........................................     $   (1.36)     $    (2.05)  $   (1.53) $   (2.40)
                                                                     ------     ------------  ---------  ---------
                                                                     ------     ------------  ---------  ---------
  Weighted average shares....................................           694           1,972       1,776      3,492
                                                                     ------     ------------  ---------  ---------
                                                                     ------     ------------  ---------  ---------
Pro forma net loss per share:
  Basic and diluted (unaudited)..............................                    $    (0.52)             $   (0.57)
                                                                                ------------             ---------
                                                                                ------------             ---------
  Weighted average shares (unaudited)........................                         7,763                 14,765
                                                                                ------------             ---------
                                                                                ------------             ---------
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                      F-4
<PAGE>
                                INTRAWARE, INC.
 
                       STATEMENT OF STOCKHOLDERS' EQUITY
 
                                 (IN THOUSANDS)
<TABLE>
<CAPTION>
                                           CONVERTIBLE PREFERRED
                                                   STOCK                 COMMON STOCK       ADDITIONAL
                                          ------------------------  ----------------------    PAID-IN      UNEARNED     ACCUMULATED
                                            SHARES       AMOUNT      SHARES      AMOUNT       CAPITAL    COMPENSATION     DEFICIT
                                          -----------  -----------  ---------  -----------  -----------  -------------  ------------
<S>                                       <C>          <C>          <C>        <C>          <C>          <C>            <C>
Issuance of common stock to Founders....      --        $  --           5,250   $       1    $      25     $  --         $   --
Issuance of Series A convertible
  preferred stock.......................       1,500       --          --          --            1,500        --             --
Net loss................................      --           --          --          --           --            --               (944)
                                               -----        -----   ---------       -----   -----------  -------------  ------------
Balance at February 28, 1997............       1,500       --           5,250           1        1,525        --               (944)
 
Issuance of Series B convertible
  preferred stock.......................       1,651       --          --          --            2,642        --             --
Issuance of Series C convertible
  preferred stock.......................         667       --          --          --            1,500        --             --
Exercise of Series B warrant............          16       --          --          --               25        --             --
Exercise of stock options...............      --           --             126      --                3        --             --
Unearned compensation...................      --           --          --          --            1,286        (1,286)        --
Amortization of unearned compensation...      --           --          --          --           --                67         --
Net loss................................      --           --          --          --           --            --             (4,049)
                                               -----        -----   ---------       -----   -----------  -------------  ------------
Balance at February 28, 1998............       3,834       --           5,376           1        6,981        (1,219)        (4,993)
 
Issuance of Series D convertible
  preferred stock.......................       2,189            1      --          --           11,713        --             --
Exercise of stock options...............      --           --           1,554      --              153        --             --
Unearned compensation...................      --           --          --          --            7,155        (7,155)        --
Amortization of unearned compensation...      --           --          --          --           --               801         --
Net loss................................      --           --          --          --           --            --             (8,377)
                                               -----        -----   ---------       -----   -----------  -------------  ------------
Balance at November 30, 1998............       6,023    $       1       6,930   $       1    $  26,002     $  (7,573)    $  (13,370)
                                               -----        -----   ---------       -----   -----------  -------------  ------------
                                               -----        -----   ---------       -----   -----------  -------------  ------------
 
<CAPTION>
 
                                            TOTAL
                                          ---------
<S>                                       <C>
Issuance of common stock to Founders....  $      26
Issuance of Series A convertible
  preferred stock.......................      1,500
Net loss................................       (944)
                                          ---------
Balance at February 28, 1997............        582
Issuance of Series B convertible
  preferred stock.......................      2,642
Issuance of Series C convertible
  preferred stock.......................      1,500
Exercise of Series B warrant............         25
Exercise of stock options...............          3
Unearned compensation...................     --
Amortization of unearned compensation...         67
Net loss................................     (4,049)
                                          ---------
Balance at February 28, 1998............        770
Issuance of Series D convertible
  preferred stock.......................     11,714
Exercise of stock options...............        153
Unearned compensation...................     --
Amortization of unearned compensation...        801
Net loss................................     (8,377)
                                          ---------
Balance at November 30, 1998............  $   5,061
                                          ---------
                                          ---------
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                      F-5
<PAGE>
                                INTRAWARE, INC.
 
                            STATEMENT OF CASH FLOWS
 
                                 (IN THOUSANDS)
 
<TABLE>
<CAPTION>
                                                                AUGUST 14, 1996
                                                                  (INCEPTION)                   NINE MONTHS ENDED
                                                                    THROUGH       YEAR ENDED       NOVEMBER 30,
                                                                 FEBRUARY 28,    FEBRUARY 28,  --------------------
                                                                     1997            1998        1997       1998
                                                                ---------------  ------------  ---------  ---------
<S>                                                             <C>              <C>           <C>        <C>
Cash flows from operating activities:
  Net loss....................................................     $    (944)     $   (4,049)  $  (2,715) $  (8,377)
  Adjustments to reconcile net loss to
    net cash used in operating activities:
      Depreciation and amortization...........................            42             270         182        384
      Amortization of unearned compensation...................        --                  67      --            801
      Provision for doubtful accounts.........................        --                  32          25     --
      Changes in assets and liabilities:
        Accounts receivable...................................            (2)         (3,156)     (1,768)    (7,970)
        Prepaid license and services..........................            (5)        (10,349)     (5,105)    (6,416)
        Other current assets..................................           (31)           (166)       (261)    (3,538)
        Other assets..........................................           (23)              6           9       (335)
        Accounts payable......................................            80           9,360       4,486      8,339
        Accrued expenses......................................           104             677         668      1,019
        Deferred revenue......................................        --               2,450       1,338     10,235
                                                                     -------     ------------  ---------  ---------
Net cash used in operating activities.........................          (779)         (4,858)     (3,141)    (5,858)
                                                                     -------     ------------  ---------  ---------
Cash flows from investing activities:
  Purchase of property and equipment..........................          (428)           (686)       (444)      (477)
                                                                     -------     ------------  ---------  ---------
Cash flows from financing activities:
  Proceeds from bank borrowings...............................        --               5,660       1,050      2,359
  Payments on bank borrowings.................................        --              (3,906)       (300)    (2,942)
  Proceeds from preferred stock, net..........................         1,500           4,142       2,642     11,714
  Proceeds from common stock..................................            26              28      --            153
  Proceeds from exercise of warrant...........................        --              --              25     --
  Principal payments on capital lease obligation..............           (16)            (71)        (52)      (148)
                                                                     -------     ------------  ---------  ---------
Net cash provided by financing activities.....................         1,510           5,853       3,365     11,136
                                                                     -------     ------------  ---------  ---------
Increase (decrease) in cash and cash equivalents..............           303             309        (220)     4,801
Cash and cash equivalents at beginning of period..............        --                 303         303        612
                                                                     -------     ------------  ---------  ---------
Cash and cash equivalents at end of period....................     $     303      $      612   $      83  $   5,413
                                                                     -------     ------------  ---------  ---------
                                                                     -------     ------------  ---------  ---------
 
Supplemental disclosure of cash flow information:
  Cash paid for interest......................................     $      12      $       87   $      52  $     154
 
Non-cash investing activities:
  Property and equipment leases...............................     $     276      $   --       $  --      $     368
</TABLE>
 
   The accompanying notes are an integral part of these financial statements.
 
                                      F-6
<PAGE>
                                INTRAWARE, INC.
 
                         NOTES TO FINANCIAL STATEMENTS
 
NOTE 1--THE COMPANY AND ITS SIGNIFICANT ACCOUNTING POLICIES:
 
THE COMPANY
 
    Intraware, Inc. was incorporated in Delaware on August 14, 1996. Intraware
is a leading provider of Internet-based business-to-business software services
for information technology professionals and business software vendors. Through
Intraware's electronic software delivery and outsourcing services technologies,
Intraware acts as an objective intermediary in the software decision-making
process. Intraware's branded, integrated service offerings enable software
decision-makers to evaluate, purchase, deploy and maintain their business
software assets more effectively. Intraware's online services allow business
software vendors to effectively market, sell and distribute products to a
targeted customer base of information technology professionals.
 
USE OF ESTIMATES
 
    The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the amounts of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the financial statements and
reported amounts of revenues and expenses during the reporting period. Actual
results could differ from those estimates.
 
CASH AND CASH EQUIVALENTS
 
    Intraware considers all highly liquid investments with an original maturity
of three months or less to be cash equivalents. Cash equivalents are composed
primarily of short-term certificates of deposit.
 
CONCENTRATION OF CREDIT RISK
 
    Financial instruments that potentially subject Intraware to a concentration
of credit risk consist of cash, cash equivalents and accounts receivable. Cash
and cash equivalents are deposited with high credit quality financial
institutions. Intraware's accounts receivable are derived from revenue earned
from customers located primarily in the U.S. Intraware performs ongoing credit
evaluations of its customers' financial condition and, generally, requires no
collateral from its customers. Intraware maintains an allowance for doubtful
accounts receivable based upon its historical experience and the expected
collectibility of all accounts receivable.
 
    During the period from August 14, 1996 (inception) through February 28,
1997, the year ended February 28, 1998 and the nine month period ended November
30, 1997, no customers accounted for greater than 10% of total net revenue.
During the nine month period ended November 30, 1998, two customers each
accounted for greater than 10% of the total net revenue. These customers
accounted for $2.9 million and $2.6 million of total net revenue.
 
    As of February 28, 1997, no customer accounted for greater than 10% of
Intraware's accounts receivable. As of February 28, 1998 and November 30, 1998
four and three customers accounted for greater than 10% of Intraware's accounts
receivable, respectively.
 
FAIR VALUE OF FINANCIAL INSTRUMENTS
 
    Intraware's financial instruments, including cash and cash equivalents,
accounts receivable, accounts payable, debt, and capital lease obligations, are
carried at cost, which approximates their fair value because of the short-term
maturity of these instruments.
 
                                      F-7
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 1--THE COMPANY AND ITS SIGNIFICANT ACCOUNTING POLICIES: (CONTINUED)
PROPERTY AND EQUIPMENT
 
    Property, equipment and leasehold improvements are stated at historical
cost. Depreciation and amortization is computed using the straight-line method
over the estimated useful lives of the assets, generally three to five years or
the lease term of the respective assets, if shorter.
 
REVENUE RECOGNITION
 
    Software product sales revenue results from the sale of third party software
products to corporate customers and is recognized when there is evidence of an
arrangement for a fixed and determinable fee that is probable of collection and
the software is available for customer download through intraware.shop. Software
maintenance revenue results from the sale of third-party software maintenance
agreements and is recognized ratably over the service period.
 
    Online services revenue results from software maintenance outsourcing
arrangements with third-party software vendors delivered through SUBSCRIBNET and
from various fee-base subscription research services. Such revenues are
recognized ratably over the service period.
 
DEFERRED REVENUE
 
    Deferred revenue consists primarily of billings or payments received in
advance of revenue recognition from the sale of maintenance, SUBSCRIBNET and IT
KNOWLEDGE SERVICES and is recognized as revenue ratably over the service period.
 
PREPAID LICENSES AND SERVICES
 
    Prepaid license and services consist primarily of orders for license and
subscription services in advance of resell and is expensed when the related
revenue is recognized. In addition to these orders, prepaid services consist of
third party maintenance that has been deferred, such maintenance costs will be
recognized over the service period.
 
PRODUCT DEVELOPMENT COSTS
 
    Product development costs include expenses incurred by Intraware to develop,
enhance, manage, monitor and operate Intraware's website and delivery services.
Product development costs are expensed as incurred.
 
ADVERTISING EXPENSE
 
    Intraware utilizes print and online advertising, trade shows, seminars,
direct mail, online promotions and regional marketing development to expand
brand and product awareness in the information technology professional
community. Costs incurred for presence on third-party web sites are recognized
ratably over the term of the arrangements. Costs incurred for Internet page
impressions are recognized as such impressions are delivered. All other
advertising costs are expensed as incurred.
 
STOCK-BASED COMPENSATION
 
    Intraware accounts for stock-based employee compensation arrangements in
accordance with provisions of Accounting Principles Board Opinion No. 25,
"Accounting for Stock Issued to Employees," ("APB No. 25") and complies with the
disclosure provisions of SFAS No. 123, "Accounting
 
                                      F-8
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 1--THE COMPANY AND ITS SIGNIFICANT ACCOUNTING POLICIES: (CONTINUED)
for Stock-Based Compensation." Under APB No. 25, compensation expense is based
on the difference, if any, on the date of the grant between the fair value of
Intraware's stock and the exercise price.
 
INCOME TAXES
 
    Income taxes are accounted for using an asset and liability approach, which
requires the recognition of taxes payable or refundable for the current year and
deferred tax liabilities and assets for the future tax consequences of events
that have been recognized in Intraware's financial statements or tax returns.
The measurement of current and deferred tax liabilities and assets are based on
provisions of the enacted tax law; the effects of future changes in tax laws or
rates are not anticipated. The measurement of deferred tax assets is reduced, if
necessary, by the amount of any tax benefits that, based on available evidence,
are not expected to be realized.
 
PRO FORMA STOCKHOLDERS' EQUITY (UNAUDITED)
 
    Immediately prior to the effective date of the offering, the conversion rate
for all outstanding shares of Series A, Series B, Series C and Series D
preferred stock will automatically change to a ratio of two shares of common
stock for each share of preferred stock. Simultaneously, the shares of preferred
stock will convert into shares of common stock at such two-for-one conversion
rate. The pro forma effects of these transactions are unaudited and have been
reflected in the accompanying pro forma Stockholders' Equity at November 30,
1998.
 
NET LOSS PER SHARE
 
    Intraware computes net loss per share in accordance with SFAS No. 128,
"Earnings per Share" and SEC Staff Accounting Bulletin No. 98 ("SAB 98"). Under
the provisions of SFAS No. 128 and SAB 98, basic and diluted net loss per share
is computed by dividing the net loss available to common stockholders for the
period by the weighted average number of shares of common stock outstanding
during the period. The calculation of diluted net loss per share excludes
potential common shares if the effect is antidilutive. Potential common shares
are composed of common stock subject to repurchase rights and incremental shares
of common stock issuable upon the exercise of stock options and warrants and
upon conversion of Series A, Series B, Series C and Series D convertible
preferred stock.
 
                                      F-9
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 1--THE COMPANY AND ITS SIGNIFICANT ACCOUNTING POLICIES: (CONTINUED)
    The following table sets forth the computation of basic and dilutive net
loss per share for the periods indicated, (in thousands, except per share
amounts):
 
<TABLE>
<CAPTION>
                                                         AUGUST 14, 1996
                                                           (INCEPTION)                        NINE MONTHS ENDED
                                                             THROUGH         YEAR ENDED,         NOVEMBER 30,
                                                           FEBRUARY 28,      FEBRUARY 28,    --------------------
                                                               1997              1998          1997       1998
                                                         ----------------  ----------------  ---------  ---------
<S>                                                      <C>               <C>               <C>        <C>
Numerator
  Net loss.............................................     $     (944)       $   (4,049)    $  (2,715) $  (8,377)
 
Denominator
  Weighted average shares..............................          4,512             5,274         5,250      5,772
  Weighted average unvested common shares subject to
    repurchase.........................................         (3,818)           (3,302)       (3,474)    (2,280)
  Denominator for basic and diluted calculation........            694             1,972         1,776      3,492
 
Net loss per share:
  Basic................................................     $    (1.36)       $    (2.05)    $   (1.53) $   (2.40)
  Diluted..............................................     $    (1.36)       $    (2.05)    $   (1.53) $   (2.40)
</TABLE>
 
    The following table sets forth common stock equivalents that are not
included in the diluted net income per share calculation above because to do so
would be anti dilutive for the periods indicated:
 
<TABLE>
<S>                                           <C>              <C>              <C>        <C>
Weighted average effect of common stock equivalents:
  Series A Preferred Stock..................         1,271            1,500         1,500      1,500
  Series B Preferred Stock..................        --                1,235         1,099      1,651
  Series C Preferred Stock..................        --                  161        --            667
  Series D Preferred Stock..................        --               --            --          1,819
  Preferred Stock warrants..................            17               43            47         58
  Unvested common shares subject to
    repurchase..............................         3,818            3,302         3,474      2,280
  Employee Stock Options....................           305            1,640         1,390      2,077
                                                   -------          -------     ---------  ---------
                                                     5,411            7,881         7,510     10,052
</TABLE>
 
PRO FORMA NET LOSS PER SHARE (UNAUDITED)
 
    Pro forma net loss per share for the year ended February 28, 1998 and the
nine months ended November 30, 1998, is computed using the weighted average
number of common shares outstanding, including the pro forma effects of the
automatic change in conversion rate to one share of preferred stock for two
shares of common stock and conversion of Intraware's Series A, Series B, Series
C and Series D convertible preferred stock into shares of Intraware's common
stock effective upon the closing of Intraware's initial public offering, as if
such change in conversion rate and conversion occurred on March 1, 1997 or at
date of original issuance, if later. The resulting pro forma adjustment includes
an increase in the weighted average shares used to compute basic and diluted net
loss per share of 5,791,000 and 11,273,000 for the year ended February 28, 1998
and the nine months ended November 30, 1998, respectively. The calculation of
diluted net loss per share excludes potential common shares as the effect would
be antidilutive. Pro forma potential common shares are composed of common stock
subject to repurchase rights and incremental common shares issuable upon the
exercise of stock options and warrants.
 
                                      F-10
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 1--THE COMPANY AND ITS SIGNIFICANT ACCOUNTING POLICIES: (CONTINUED)
INTERIM RESULTS
 
    The interim financial statements as of November 30, 1998 and for the nine
months ended November 30, 1997 and 1998, have been prepared on the same basis as
the annual financial statements and, in the opinion of management, reflect all
adjustments, which include only normal recurring adjustments, necessary to
present fairly Intraware's financial position, results of operations and cash
flows as of November 30, 1998 and for the nine months ended November 30, 1997
and 1998. The results for the nine months ended November 30, 1998 are not
necessarily indicative of the results to be expected for the year ending
February 28, 1999.
 
COMPREHENSIVE INCOME
 
    Effective March 1, 1998, Intraware adopted the provisions of SFAS No. 130,
"Reporting Comprehensive Income." SFAS No. 130 establishes standards for
reporting comprehensive income and its components in financial statements.
Comprehensive income, as defined, includes all changes in equity (net assets)
during a period from non-owner sources. To date, Intraware has not had any
transactions that are required to be reported in comprehensive income.
 
RECLASSIFICATIONS
 
    Certain prior year amounts have been reclassified to conform to the current
year presentation.
 
RECENT ACCOUNTING PRONOUNCEMENTS
 
    In June 1997, FASB issued Statement of Financial Accounting Standards No.
131, "Disclosures about Segments of an Enterprise and Related Information"
("SFAS No. 131"), which establishes standards for reporting information about
operating segments in annual financial statements. It also establishes standards
for related disclosures about products and services, geographic areas and major
customers. SFAS No. 131 is effective for fiscal years beginning after December
15, 1997. Intraware is in the process of determining what impact, if any, the
adoption of the provisions of SFAS No. 131 will have on the preparation of its
financial statements for the fiscal year ended February 28, 1999.
 
    In March 1998, the American Institute of Certified Public Accountants
("AICPA") issued Statement of Position 98-1, "Accounting for the Cost of
Computer Software Developed or Obtained for Internal Use" ("SOP 98-1"). SOP 98-1
is effective for financial statements for years beginning after December 15,
1998. SOP 98-1 provides guidance over accounting for computer software developed
or obtained for internal use including the requirement to capitalize specified
costs and amortization of such costs. Intraware will adopt the provisions of SOP
98-1 in its fiscal year ending February 28, 2000, and does not expect such
adoption to have a material effect on Intraware's financial statements.
 
    In March 1998, AIPCA issued Statement of Position 98-4, "Deferral of the
Effective Date of a provision of SOP 97-2 ("SOP 98-4"). SOP 98-4 defers for one
year the application of certain provisions of Statement of Position 97-2
"Software Revenue Recognition" ("SOP 97-2"). Different informal and
non-authoritative interpretations of certain provisions of SOP 97-2 have arisen
and, as a result, the AICPA issued SOP 98-9 in December 1998 which is effective
for periods beginning after March 15, 1999. SOP 98-9 extends the effective date
of SOP 98-4 and provides additional interpretive guidance. The adoption of SOP
97-2, SOP 98-4 and SOP 98-9 have not had and are not expected to have a material
impact on Intraware's results of operations, financial position or cash flows.
However, due to
 
                                      F-11
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 1--THE COMPANY AND ITS SIGNIFICANT ACCOUNTING POLICIES: (CONTINUED)
the uncertainties related to the outcome of proposed amendments, the impact on
the future financial results of Intraware is not currently determinable.
 
    In June 1998, the FASB issued SFAS No. 133, "Accounting for Derivatives and
Hedging Activities." ("SFAS 133"), which establishes accounting and reporting
standards of derivative instruments, including certain derivative instruments
embedded in other contracts, and for hedging activities. The adoption of SFAS
No. 133 is not expected to have an impact on Intraware's results of operations,
financial position or cash flows upon the adoption of this standard.
 
NOTE 2--NETSCAPE COMMUNICATIONS CORP.
 
ELECTRONIC DISTRIBUTION LICENSE AGREEMENT
 
    Under an Electronic Distribution License Agreement ("Distribution
Agreement"), as amended on October 20, 1998, Intraware is authorized to
reproduce, use and electronically distribute Netscape products to end user
customers in the United States and Canada. Intraware purchases Netscape products
under standard reseller terms on both a prepaid and per unit basis. The
Distribution Agreement has an initial term of two years and may be renewed by
mutual agreement of the parties for an additional one year period.
 
NETCENTER SERVICES AGREEMENT
 
    Under a Netcenter Services Agreement ("Netcenter Agreement") effective
September 3, 1998, Intraware obtained the right to maintain a content channel
within the Netcenter area of Netscape's Web site targeted at the information
technology professional community.
 
    In exchange for the content channel right, Intraware paid Netscape $1
million, which is being recognized ratably over the one year term of the
arrangement. In addition, in exchange for a $4.0 million payment, Netscape
agreed to deliver a minimum cumulative number of impressions or page views
promoting the content channel within Netcenter. The $4.0 million payment is
being recognized as advertising expense over the one year term of the
arrangement as such impressions or page views are delivered. At November 30,
1998, the prepaid advertising amount, included in other current assets, was $3.4
million.
 
SUBSCRIBNET SERVICES AGREEMENT
 
    Under a Services Agreement ("Services Agreement") effective October 1, 1998,
Intraware agreed to provide software update and management services through
SUBSCRIBNET to Netscape's worldwide non-consumer customer base. In consideration
for the services to be performed by Intraware, Netscape agreed to pay $8
million, which is being recognized ratably over the one year term of the
arrangement. At November 30, 1998, $2.5 million of the fee is included in
accounts receivable and is scheduled for collection on or before June 1999. At
November 30, 1998, deferred revenue under this agreement was $6.7 million.
 
                                      F-12
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 3--BALANCE SHEET COMPONENTS:
 
<TABLE>
<CAPTION>
                                                                    FEBRUARY 28,
                                                                --------------------  NOVEMBER 30,
                                                                  1997       1998         1998
                                                                ---------  ---------  ------------
                                                                          (IN THOUSANDS)
<S>                                                             <C>        <C>        <C>
ACCOUNTS RECEIVABLE, NET:
  Accounts receivable.........................................  $       2  $   3,158   $   11,146
  Allowance for doubtful accounts.............................     --            (32)         (50)
                                                                ---------  ---------  ------------
                                                                $       2  $   3,126   $   11,096
                                                                ---------  ---------  ------------
                                                                ---------  ---------  ------------
PROPERTY AND EQUIPMENT, NET:
  Computer equipment..........................................  $     432  $     857   $      846
  Internal-use software.......................................        175        207          277
  Furniture and office equipment..............................         97        261          988
  Leasehold improvements......................................     --         --              140
  Leasehold construction-in-process...........................     --             65       --
                                                                ---------  ---------  ------------
                                                                      704      1,390        2,251
  Less: Accumulated depreciation and amortization.............        (42)      (312)        (696)
                                                                ---------  ---------  ------------
                                                                $     662  $   1,078   $    1,555
                                                                ---------  ---------  ------------
                                                                ---------  ---------  ------------
                                                                       --
ACCRUED EXPENSES:
  Accrued compensation and benefits...........................  $      89  $     474   $      880
  Customer deposits...........................................     --         --              561
  Other.......................................................         15        307          359
                                                                ---------  ---------  ------------
                                                                $     104  $     781   $    1,800
                                                                ---------  ---------  ------------
                                                                ---------  ---------  ------------
</TABLE>
 
    Property and equipment includes $276,000, $276,000 and $644,000 of computer
equipment and internal-use software under capital leases at February 28, 1997
and 1998 and November 30, 1998, respectively. Accumulated amortization of assets
under capital leases totaled $15,000, $74,000 and $160,000 at February 28, 1997
and 1998 and November 30, 1998, respectively.
 
NOTE 4--INCOME TAXES:
 
    At November 30, 1998, Intraware had approximately $11,663,000 of federal and
$11,495,000 of state net operating loss carryforwards available to offset future
taxable income which expire in varying amounts beginning in 2012 and 2005,
respectively. Under the Tax Reform Act of 1986, the amounts of and benefits from
net operating loss carryforwards may be impaired or limited in certain
circumstances. Events which cause limitations in the amount of net operating
losses that Intraware may utilize in any one year include, but are not limited
to, a cumulative ownership change of more than 50%, as defined, over a three
year period. Due to cumulative ownership changes, at November 30, 1998 Intraware
may utilize approximately $1,100,000 of federal net operating losses annually to
offset future taxable income.
 
                                      F-13
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 4--INCOME TAXES: (CONTINUED)
        Net deferred assets are composed of the following (in thousands):
 
<TABLE>
<CAPTION>
                                                                    FEBRUARY 28,
                                                                --------------------  NOVEMBER 30,
                                                                  1997       1998         1998
                                                                ---------  ---------  -------------
<S>                                                             <C>        <C>        <C>
Net operating loss carryforwards..............................  $     373  $     882    $   4,628
Research and experimentation credit carryforwards.............         20         --          217
Cumulative temporary differences..............................         --      1,040          305
Valuation allowance...........................................       (393)    (1,922)      (5,150)
                                                                ---------  ---------       ------
Net deferred tax asset........................................  $      --  $      --    $      --
                                                                ---------  ---------       ------
                                                                ---------  ---------       ------
</TABLE>
 
    Based upon Intraware's limited operating history, losses incurred to date
and the difficulty in accurately forecasting Intraware's future results,
management does not believe that the realization of the related deferred tax
asset meets the recognition criteria required by generally accepted accounting
principles and, accordingly, a full valuation allowance has been recorded.
 
NOTE 5--BORROWINGS:
 
REVOLVING LOAN AGREEMENT
 
    At February 28, 1998 and November 30, 1998, Intraware had $1,754,000 and
$1,171,000 of outstanding borrowings under a bank revolving loan agreement.
Borrowings under the revolving loan bear interest of 1% per annum in excess of
the bank's prime rate and are secured by Intraware's tangible personal property.
The agreement provides for borrowings of up to $5,000,000 through July, 1999.
Under the agreement, Intraware is required to maintain compliance with certain
negative and financial covenants. At November 30, 1998, Intraware was in
compliance with all such covenants.
 
NOTE 6--COMMITMENTS:
 
    Intraware leases its office facilities and certain equipment under
noncancelable operating lease agreements which expire at various dates through
2003. The terms of the facility lease provide for rental payments on a graduated
scale. Intraware recognizes rent expense on a straight-line basis over the lease
period, and has accrued for rent expense incurred but not paid. The lease
requires that Intraware pay all costs of maintenance, utilities, insurance and
taxes. Rent expense under these leases totaled $53,000, $180,000 and $402,155
during the period from August 14, 1996 (inception) through February 28, 1997,
the year ended February 28, 1998 and the nine months ended November 30, 1998,
respectively.
 
    In October 1996, Intraware entered into a lease financing agreement that
provides for the lease of computers and office equipment up to $300,000. In July
1998, Intraware entered into a second lease financing arrangement with the same
lessor for an amount up to $350,000. Equipment financed under these agreements
are subject to repayment over a three year period. At November 30, 1998,
purchases of computers and office equipment under this agreement totaled
$644,000.
 
                                      F-14
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 6--COMMITMENTS: (CONTINUED)
    Future minimum lease payments under all noncancelable operating and capital
leases at November 30, 1998 are as follows (in thousands):
 
<TABLE>
<CAPTION>
YEAR ENDING                                                                  CAPITAL     OPERATING
FEBRUARY 28,                                                                 LEASES       LEASES
- -------------------------------------------------------------------------  -----------  -----------
<S>                                                                        <C>          <C>
1999.....................................................................   $      61    $     191
2000.....................................................................         256          669
2001.....................................................................         184          690
2002.....................................................................                      252
2003.....................................................................                      104
                                                                                -----   -----------
Total minimum lease payments.............................................         501    $   1,906
                                                                                        -----------
                                                                                        -----------
Less: amount representing interest.......................................         (76)
                                                                                -----
Present value of minimum lease payments..................................         425
Less: current portion....................................................        (200)
                                                                                -----
Long-term lease obligation...............................................   $     225
                                                                                -----
                                                                                -----
</TABLE>
 
NOTE 7--CONVERTIBLE PREFERRED STOCK:
 
    The following table summarizes convertible preferred stock ($0.0001 par
value) at November 30, 1998 (in thousands):
 
<TABLE>
<CAPTION>
                                                       SHARES
                                              ------------------------  LIQUIDATION     NET
                                              AUTHORIZED   OUTSTANDING    AMOUNT     PROCEEDS
                                              -----------  -----------  -----------  ---------
<S>                                           <C>          <C>          <C>          <C>
Series A....................................       1,524        1,500    $   1,500   $   1,500
Series B....................................       1,698        1,667        2,667       2,642
Series C....................................         667          667        1,500       1,500
Series D....................................       2,205        2,189       11,714      11,714
Undesignated................................       1,906       --           --          --
                                              -----------  -----------  -----------  ---------
                                                   8,000        6,023    $  17,381   $  17,356
                                              -----------  -----------  -----------  ---------
                                              -----------  -----------  -----------  ---------
</TABLE>
 
    Intraware's certificate of incorporation, as amended, authorize Intraware to
issue 8,000,000 shares of $0.0001 par value preferred stock in the aggregate.
 
    The rights, privileges and restrictions of holders of Series A, B, C and D
convertible preferred stock ("Series A," "Series B," "Series C" and "Series D,"
respectively) are set forth in Intraware's amended and restated certificate of
incorporation, and are summarized as follows:
 
VOTING
 
    Each share of Series A, B, C and D has voting rights equal to an equivalent
number of shares of common stock into which it is convertible and votes together
as one class with the common stock. The holders of Series A, B and D are
entitled, each as a separate class, to elect two directors, one director and one
director, respectively. The holders of common stock are entitled, as a separate
class, to elect
 
                                      F-15
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 7--CONVERTIBLE PREFERRED STOCK: (CONTINUED)
one director. The holders of Series A, B, C and D together with the holders of
common stock are entitled, as a separate class, to elect the remaining director
or directors.
 
DIVIDENDS
 
    Holders of Series A, B, C and D are entitled to receive noncumulative
dividends at the annual rate of $.14, $.24, $.32 and $.74 per share,
respectively, when and if declared by the board of directors, prior to payment
of dividends on common stock. The holders of Series A, B, C and D will also be
entitled to participate in dividends declared on common stock, when and if
declared by the board of directors, based on the number of shares of common
stock held on as-if-converted basis. No dividends on Series A, B, C and D or
common stock have been declared by the board from inception through November 30,
1998.
 
LIQUIDATION
 
    In the event of any liquidation, dissolution or winding up of Intraware,
including a merger, acquisition or sale of assets where the beneficial owners of
Intraware's common stock and convertible preferred stock own less than 50% of
the resulting voting power of the surviving entity, the holders of Series A, B,
C and D are entitled to receive an amount of $.50, $.80, $1.125 and $1.783 per
share, respectively, plus any declared but unpaid dividends prior to and in
preference to any distribution to the holders of common stock. The remaining
assets, if any, shall be distributed ratably to the holders of common stock and
convertible preferred stock, on an as-if-converted into common stock basis.
Should Intraware's legally available assets be insufficient to satisfy the
liquidation preferences, the funds will be distributed among the holders of
convertible preferred stock in proportion to the liquidation preferences of such
shares then held by them.
 
CONVERSION
 
    Each share of Series A, B, C and D is convertible, at the option of the
holder, at any time after the date of issuance into shares of common stock based
on a conversion rate as defined in the amended and restated certificate of
incorporation, which currently results in a conversion rate of one share of
common stock for one share of preferred stock. Each share of Series A, B, C and
D shall automatically be converted into shares of common stock at the then
effective conversion rate upon the closing of an initial public offering of
common stock at a price not less than $7.50 per share with gross proceeds of at
least $15,000,000. In addition, each share of (1) Series A and B, (2) Series C
and (3) Series D shall automatically be converted into shares of common stock at
then effective conversion rate on the date of which the (1) majority of Series A
and B, (2) the majority of Series C and (3) the holders of more than sixty
percent of Series D, respectively, each voting as a single class, elect to
convert such shares to common stock.
 
PREFERRED STOCK WARRANTS
 
    In October 1996, Intraware issued a warrant to purchase 24,000 shares of
Series A preferred stock to a creditor in consideration for equipment lease
commitments up to $300,000. The warrant has an exercise price of $1.00 per share
and expires in October 2006. Intraware has determined that the warrant had a
nominal fair value at the date of issuance.
 
                                      F-16
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 7--CONVERTIBLE PREFERRED STOCK: (CONTINUED)
    In July 1997, in connection with a credit facility, Intraware issued the
bank a warrant to purchase up to 31,250 shares of Series B preferred stock at an
exercise price of $1.60 per share that expire in July 2007. Intraware has
determined that the warrants had a nominal fair value at the date of issuance.
 
    In November 1997, a director exercised a warrant granted in July 1997 in
connection with Intraware's Series B financing to purchase 15,625 shares of
Series B preferred stock at a purchase price of $1.60. Intraware has determined
that the warrants had a nominal fair value at the date of issuance.
 
    In July 1998, Intraware issued a warrant to purchase 3,671 shares of Series
D preferred stock to a creditor in consideration for equipment lease commitments
up to $350,000. The warrant has an exercise price of $5.35 per share and expires
in July 2008. Intraware has determined that the warrant had a nominal fair value
at the date of issuance.
 
    In September 1998, in connection with an operating lease agreement,
Intraware issued the lessor a warrant to purchase shares of Series D preferred
stock. The number of shares and price per share is based on a defined formula,
initially 5,607 shares with an exercise price of $5.35 per share. The warrant
expires in September 2008 or five years from the effective date of Intraware's
initial public offering, whichever is shorter. Intraware has determined that the
warrant had a nominal fair value on the initial measurement date.
 
NOTE 8--COMMON STOCK:
 
    Intraware's Articles of Incorporation, as amended, authorize Intraware to
issue 40,000,000 shares of $0.0001 par value common stock.
 
   
    As of November 30, 1998, approximately 1,319,000 shares of outstanding
founder's common stock were subject to repurchase by Intraware at the original
purchase price in the event of voluntary or involuntary termination of
employment of the shareholder. Intraware's repurchase right lapses generally
over three years. Under certain events of involuntary termination, an additional
one-third of shares may lapse immediately. In the event of a merger or
substantial sale of assets, all remaining shares would immediately lapse. In the
event the repurchase right has lapsed, and in the event of the termination of
the shareholder, Intraware has the right to purchase such shares at the fair
market value of the shares as determined by the board of directors.
    
 
    As of November 30, 1998, approximately 1,100,000 shares of outstanding
common stock were subject to repurchase by Intraware in the event of voluntary
or involuntary termination of employment of the shareholder on stock that was
unvested under the 1996 Stock Option Plan. These shares are in addition to the
outstanding founder's common stock subject to repurchase as discussed above.
 
                                      F-17
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 8--COMMON STOCK: (CONTINUED)
    At November 30, 1998, Intraware had reserved shares of common stock for
future issuance as follows (in thousands):
 
<TABLE>
<CAPTION>
                                                                                  NOVEMBER 30,
                                                                                      1998
                                                                                  ------------
<S>                                                                               <C>
Conversion of Series A Preferred Stock..........................................        3,046
Conversion of Series B Preferred Stock..........................................        3,396
Conversion of Series C Preferred Stock..........................................        1,334
Conversion of Series D Preferred Stock..........................................        4,410
Exercise of options under stock option plan.....................................        3,800
Undesignated....................................................................       24,014
                                                                                  ------------
                                                                                       40,000
                                                                                  ------------
                                                                                  ------------
</TABLE>
 
NOTE 9--EMPLOYEE BENEFIT PLANS:
 
401(K) SAVINGS PLAN
 
    Intraware has a savings plan (the "Savings Plan") that qualifies as a
defined contribution arrangement under Section 401(a), 401(k) and 501(a) of the
Internal Revenue Code. Under the Savings Plan, participating employees may defer
a percentage (not to exceed 25%) of their eligible pretax earnings up to the
Internal Revenue Service's annual contribution limit. All employees on the
United States payroll of Intraware are eligible to participate in the Plan.
Intraware will determine its contributions, if any, based on its current profits
and/or retained earnings, however, no contributions have been made since the
inception of the Savings Plan.
 
STOCK OPTION PLANS
 
    In October 1996, Intraware adopted the 1996 Stock Option Plan (the "Plan").
The Plan provides for the granting of stock options to employees and consultants
of Intraware. Options granted under the Plan may be either incentive stock
options or nonqualified stock options. Incentive stock options ("ISO") may be
granted only to Intraware employees (including officers and directors who are
also employees). Nonqualified stock options ("NSO") may be granted to Intraware
employees and consultants. Intraware has reserved 6,200,000 shares of common
stock for issuance under the Plan, plus annual increases equal to the lesser of
(a) 750,000 shares (b) 2% of the outstanding shares on such date or (c) a lesser
amount determined by the board.
 
    The Plan provides that the options shall be exercisable over a period not to
exceed ten years from the date of the grant; however, in the case of an ISO
granted to a person owning more than 10% of the combined voting power of all
classes of the stock of Intraware, the term of the option will be five years
from the date of the grant. Options granted by Intraware to date generally vest
25% one year after the date of grant and the remaining options thereafter
generally vest in equal monthly installments over the following 36 months.
 
    In accordance with the Plan, the stated exercise price shall not be less
than 85% of the estimated fair value of the shares on the date of grant as
determined by the board of directors, provided, however, that (a) the exercise
price of an ISO and NSO shall not be less than 100% and 85% of the estimated
fair value of the shares on the date of grant, respectively, and (b) the
exercise price of an
 
                                      F-18
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 9--EMPLOYEE BENEFIT PLANS: (CONTINUED)
ISO and NSO granted to a 10% shareholder shall not be less than 110% of the
estimated fair value of the shares on the date of grant, respectively.
 
    The following table summarizes stock option activity under the Plan (in
thousands, except per share amounts):
 
<TABLE>
<CAPTION>
                                                                                                 OPTIONS OUTSTANDING
                                                                                               ------------------------
                                                                                                             WEIGHTED
                                                                                    OPTIONS                   AVERAGE
                                                                                   AVAILABLE    NUMBER OF    EXERCISE
                                                                                   FOR GRANT     OPTIONS       PRICE
                                                                                  -----------  -----------  -----------
<S>                                                                               <C>          <C>          <C>
Shares authorized...............................................................       3,000       --        $  --
Options granted.................................................................        (846)         846         0.05
Options exercised...............................................................      --           --           --
Options canceled................................................................      --           --           --
                                                                                  -----------  -----------
BALANCE AT FEBRUARY 28, 1997....................................................       2,154          846         0.05
Shares authorized...............................................................         800       --           --
Options granted at fair value...................................................        (629)         629         0.07
Options granted below fair value................................................      (1,281)       1,281         0.13
Options exercised...............................................................      --             (126)        0.05
Options canceled................................................................          50          (50)        0.13
                                                                                  -----------  -----------
BALANCE AT FEBRUARY 28, 1998....................................................       1,094        2,580         0.10
Shares authorized...............................................................      --           --           --
Options granted below fair value................................................      (1,150)       1,150         0.68
Options exercised...............................................................      --           (1,554)        0.10
Options canceled................................................................         159         (159)        0.16
                                                                                  -----------  -----------
BALANCE AT NOVEMBER 30, 1998....................................................         103        2,017         0.42
                                                                                  -----------  -----------
                                                                                  -----------  -----------
</TABLE>
 
    The minimum value of options granted during the period from August 14, 1996
(inception) to February 28, 1997 and the year ended February 28, 1998 and the
nine months ended November 30, 1998, was approximately $0.02, $0.02 and $2.45
per share, respectively.
 
    The following table summarizes the information about stock options
outstanding and exercisable as of February 28, 1998 (in thousands, except per
share amounts):
 
<TABLE>
<CAPTION>
                                             OPTIONS OUTSTANDING AT FEBRUARY 28, 1998             OPTIONS VESTED
                                            -------------------------------------------         AND EXERCISABLE AT
                                                            WEIGHTED                            FEBRUARY 28, 1998
                                                             AVERAGE       WEIGHTED      --------------------------------
                                                            REMAINING       AVERAGE                          WEIGHTED
                                               NUMBER      CONTRACTUAL     EXERCISE          NUMBER           AVERAGE
RANGE OF EXERCISE PRICES                     OUTSTANDING      LIFE           PRICE         OUTSTANDING    EXERCISE PRICE
- ------------------------------------------  -------------  -----------  ---------------  ---------------  ---------------
<S>                                         <C>            <C>          <C>              <C>              <C>
$0.05.....................................        1,068     8.86 years     $    0.05               98        $    0.05
0.13......................................        1,058     9.56 years          0.13           --               --
0.15......................................          454     9.84 years          0.15           --               --
                                                  -----                                           ---
                                                  2,580                                            98
                                                  -----                                           ---
                                                  -----                                           ---
</TABLE>
 
                                      F-19
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 9--EMPLOYEE BENEFIT PLANS: (CONTINUED)
    The following table summarizes the information about stock options
outstanding and exercisable as of November 30, 1998 (in thousands, except per
share amounts):
 
<TABLE>
<CAPTION>
                                             OPTIONS OUTSTANDING AT NOVEMBER 30, 1998             OPTIONS VESTED
                                            -------------------------------------------         AND EXERCISABLE AT
                                                            WEIGHTED                            NOVEMBER 30, 1998
                                                             AVERAGE                     --------------------------------
                                                            REMAINING      WEIGHTED                          WEIGHTED
                                               NUMBER      CONTRACTUAL      AVERAGE          NUMBER           AVERAGE
RANGE OF EXERCISABLE PRICES                  OUTSTANDING      LIFE      EXERCISE PRICE     OUTSTANDING    EXERCISE PRICE
- ------------------------------------------  -------------  -----------  ---------------  ---------------  ---------------
<S>                                         <C>            <C>          <C>              <C>              <C>
$0.05.....................................          431     8.24 years     $    0.05              192        $    0.05
0.13......................................          338     8.83 years          0.13              137             0.13
0.15......................................          445     9.24 years          0.15               19             0.15
0.40......................................          216     9.56 years          0.40                2             0.40
1.00......................................          515     9.82 years          1.00           --               --
1.50......................................           72     9.91 years          1.50           --               --
                                                  -----                                           ---
                                                  2,017                                           350
                                                  -----                                           ---
                                                  -----                                           ---
</TABLE>
 
    Intraware calculated the minimum fair value of each option grant on the date
of grant using the Black-Scholes option pricing model as prescribed by SFAS No.
123 using the following assumptions:
 
<TABLE>
<CAPTION>
                                                                        AUGUST 14,
                                                                           1996
                                                                       (INCEPTION)                  NINE MONTHS
                                                                       THROUGH FEB     YEAR ENDED      ENDED
                                                                           28,        FEBRUARY 28,  NOVEMBER 30,
                                                                           1997           1998          1998
                                                                      --------------  ------------  ------------
<S>                                                                   <C>             <C>           <C>
Risk-free interest rates............................................      5.8%-6.4%      5.4%-6.7%    5.4%-6.5%
Expected lives (in years)...........................................              4              4            4
Dividend yield......................................................             0%             0%           0%
Expected volatility.................................................             0%             0%           0%
</TABLE>
 
    Intraware applies APB Opinion No. 25, "Accounting for Stock Issued to
Employees" and related interpretations in accounting for the stock option plans
(the "Plan") described above. Accordingly, no fair value compensation cost has
been recognized for the Plan. If compensation cost for the Plan had been
determined consistent with FAS No. 123, "Accounting for Stock-Based
Compensation," Intraware's net loss and loss per share would not have been
materially affected.
 
UNEARNED STOCK-BASED COMPENSATION
 
   
    In previously issued financial statements, Intraware estimated the fair
market value of its common stock in connection with the accounting for stock
options during the year ended February 28, 1998 and the nine months ended
November 30, 1998 which resulted in compensation amounts totaling $492,000 and
$1,805,000, respectively. Immediately prior to the effective date of Intraware's
initial public offering registration statement, Intraware revised the estimates
of the fair market value assessment at various dates and has recognized
additional compensation amounts. Revised compensation amounts recognized for the
year ended February 28, 1998 and the nine months ended November 30, 1998 total
$1,286,000
    
 
                                      F-20
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 9--EMPLOYEE BENEFIT PLANS: (CONTINUED)
and $7,155,000, respectively. The following table sets forth a reconciliation of
the changes to net loss and loss per share (in thousands):
 
   
<TABLE>
<CAPTION>
                                                            YEAR ENDED
                                                           FEBRUARY 28,    NINE MONTHS ENDED
                                                               1998        NOVEMBER 30, 1998
                                                         ----------------  ------------------
<S>                                                      <C>               <C>
Previous net loss......................................     $   (3,982)        $   (7,840)
Revised net loss.......................................     $   (4,049)        $   (8,641)
Previous loss per share................................     $    (2.02)        $    (2.25)
Revised loss per share.................................     $    (2.05)        $    (2.40)
Previous pro forma net loss per share..................     $    (0.51)        $    (0.53)
Revised pro forma net loss per share...................     $    (0.52)        $    (0.57)
</TABLE>
    
 
NOTE 10--RELATED PARTY TRANSACTIONS:
 
    At November 30, 1998, Intraware held a note receivable from an officer of
Intraware totaling $300,000. The note is full recourse, is secured by common
stock and bears simple interest at 8% per annum. Principal and interest is due
and payable upon the earliest of 30 days after the common shares are eligible
for sale under Rule 144 of the Securities Act of 1933 or pursuant to a
Registration Statement on Form S-1, ninety days after the last date of
employment, 60 days after the sale of the common stock associated with a defined
change in control event, or two years from the note date, July 1998.
 
NOTE 11--SUBSEQUENT EVENTS:
 
STOCK OPTION GRANTS AND AUTHORIZATION
 
    During December 1998, Intraware granted options to purchase 347,690 shares
of common stock to employees at exercise prices of $2.50 -- $4.00. Intraware
recognized unearned compensation totaling $3,338,000 associated with such grants
which will be recognized over the four year vesting period.
 
    In December 1998, the board of directors approved an increase in the number
of shares authorized for issuance under Intraware's plan to 6,200,000 shares.
 
RECAPITALIZATION
 
    In December 1998, Intraware's board of directors authorized a two-for-one
split of the outstanding shares of common stock to be effective immediately
prior to the effectiveness of this offering. This stock split will result in a
corresponding change in the conversion rate for all outstanding shares of
preferred stock to a ratio of two shares of common stock for each share of
preferred stock. In addition, the board of directors approved an increase in the
authorized shares of common and preferred stock to 250 million and 10 million,
respectively. All share and per share information included in these financial
statements have been retroactively adjusted to reflect the stock split. The
change in the preferred stock conversion rate and the increased share
authorization have been reflected in the pro forma financial information as of
November 30, 1998. See "Note 1--The Company and its Significant Accounting
Policies."
 
                                      F-21
<PAGE>
                                INTRAWARE, INC.
 
                   NOTES TO FINANCIAL STATEMENTS (CONTINUED)
 
NOTE 11--SUBSEQUENT EVENTS: (CONTINUED)
1998 DIRECTOR OPTION PLAN
 
    In December 1998, the board adopted the Director Plan which will become
effective immediately prior to the effective date of the offering. The Director
Plan reserves a total of 150,000 shares of Intraware's common stock for issuance
thereunder. Members of the board who are not employees of Intraware, are
eligible to participate in the Director Plan. The option grants under the
Directors Plan are automatic and nondiscretionary, and the exercise price of the
options must be 100% of the fair market value of the common stock on the date of
grant. Each eligible director who first becomes a member of the board will
initially be granted an option to purchase 15,000 shares ("First Option") on the
date such director first becomes a director. Immediately following each annual
meeting of Intraware, each eligible director will automatically be granted an
additional option to purchase 7,500 shares ("Subsequent Option") if such
director has served continuously as a member of the board for at least the
preceding six months. The term of such options is ten years, provided that they
will terminate 3 months following the date the director ceases to be a director
or a consultant of Intraware (twelve months if the termination is due to death
or disability). First Options granted under the Directors Plan will vest as to
12.5% of the shares on the six month anniversary of the date of grant and as to
2.08% of the shares each month thereafter, provided the optionee continues as a
member of the board or as a consultant to Intraware.
 
EMPLOYEE STOCK PURCHASE PLAN
 
    In December 1998, the board adopted the 1998 Employee Stock Purchase Plan
(the "Purchase Plan") which will become effective immediately prior to the
effective date of the offering. The Purchase Plan reserves 600,000 shares of
common stock for issuance thereunder. On each March 1 beginning in 2000, the
aggregate number of shares reserved for issuance under the Purchase Plan will be
increased automatically to the lessor of 400,000 shares, 1% of the outstanding
shares on such date or a lessor amount determined by the board of directors. The
aggregate number of shares reserved for issuance under the Purchase Plan shall
not exceed 600,000 shares. Employees generally will be eligible to participate
in the Purchase Plan if they are customarily employed by Intraware for more than
20 hours per week and more than five months in a calendar year and are not (and
would not become as a result of being granted an option under the Purchase Plan)
5% stockholders of Intraware. Under the Purchase Plan, eligible employees may
select a rate of payroll deduction up to 15% of their W-2 cash compensation
subject to certain maximum purchase limitations. Each offering period will have
a maximum duration of two years and consists of four six-month Purchase Periods.
The first Offering Period is expected to begin on the first business day on
which price quotations for Intraware's common stock are available on The Nasdaq
National Market. Depending on the effective date, the first Purchase Period may
be more or less than six months long. Offering Periods and Purchase Periods
thereafter will begin on April 1 and October 1. The price at which the common
stock is purchased under the Purchase Plan is 85% of the lesser of the fair
market value of Intraware's common stock on the first day of the applicable
offering period or on the last day of that purchase period.
 
                                      F-22
<PAGE>
                                     [LOGO]
<PAGE>
                                    PART II
                     INFORMATION NOT REQUIRED IN PROSPECTUS
 
ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION
 
    The following table sets forth the costs and expenses, other than
underwriting discounts and commissions, payable by Intraware in connection with
the sale of common stock being registered. All amounts are estimates except the
SEC registration fee and the NASD filing fee.
 
<TABLE>
<S>                                                             <C>
SEC registration fee..........................................  $    19,182
NASD filing fee...............................................        7,400
Nasdaq National Market listing fee............................      150,000
Printing and engraving costs..................................      250,000
Legal fees and expenses.......................................      350,000
Accounting fees and expenses..................................      175,000
Blue Sky fees and expenses....................................       10,000
Transfer Agent and Registrar fees.............................       10,000
Miscellaneous expenses........................................       28,418
                                                                -----------
Total.........................................................  $ 1,000,000
                                                                -----------
                                                                -----------
</TABLE>
 
ITEM 14. INDEMNIFICATION OF DIRECTORS AND OFFICERS
 
    Section 145 of the Delaware General Corporation Law permits a corporation to
include in its charter documents, and in agreements between the corporation and
its directors and officers, provisions expanding the scope of indemnification
beyond that specifically provided by the current law.
 
    Article IX of the Registrant's Restated Certificate of Incorporation
provides for the indemnification of directors to the fullest extent permissible
under Delaware law.
 
    Article VI of the Registrant's Bylaws provides for the indemnification of
officers, directors and third parties acting on behalf of the Registrant if such
person acted in good faith and in a manner reasonably believed to be in and not
opposed to the best interest of the Registrant, and, with respect to any
criminal action or proceeding, the indemnified party had no reason to believe
his or her conduct was unlawful.
 
    The Registrant has entered into indemnification agreements with its
directors and executive officers, in addition to indemnification provided for in
the Registrant's Bylaws, and intends to enter into indemnification agreements
with any new directors and executive officers in the future.
 
    The Underwriting Agreement (Exhibit 1.1 hereto) provides for indemnification
by the Underwriters of the registrant and its executive officers and directors,
and by the registrant of the underwriters for certain liabilities, including
liabilities arising under the Securities Act, in connection with matters
specifically provided in writing by the Underwriters for inclusion in the
Registration Statement.
 
ITEM 15. RECENT SALES OF UNREGISTERED SECURITIES
 
    During the past three years, the Registrant has issued unregistered
securities to a limited number of persons as described below:
 
        (a) In September 1996, Registrant issued and sold an aggregate of
    5,250,000 shares of common stock to the founding officers and directors of
    the Registrant for an aggregate purchase price of $26,250.
 
                                      II-1
<PAGE>
        (b) In September 1996, Registrant issued and sold an aggregate of
    1,500,000 shares of Series A preferred stock (convertible into 3,000,000
    shares of common stock upon consummation of the two-for-one stock split) to
    21 investors for $1.00 per share or an aggregate of $1,500,000. The
    foregoing purchases and sales were exempt from registration under the
    Securities Act pursuant to Section 4(2) thereof on the basis that the
    transaction did not involve a public offering.
 
        (c) In June 1997 and July 1997, Registrant issued and sold an aggregate
    of 1,650,999 shares of Series B preferred stock (convertible into 3,301,998
    shares of common stock upon consummation of the two-for-one stock split) to
    a total of 26 investors for $1.60 per share, or an aggregate of $2,641,600.
    The foregoing purchases and sales were exempt from registration under the
    Securities Act pursuant to Section 4(2) thereof on the basis that the
    transaction did not involve a public offering.
 
        (d) In December 1997, Registrant issued and sold an aggregate of 666,667
    shares of Series C preferred stock, (convertible into 1,333,334 shares of
    common stock upon consummation of the two-for-one stock split) to Entities
    Associated with Kleiner Perkins Caufield & Byers for $2.25 per share, or an
    aggregate of $1,500,000.75. The foregoing purchases and sales were exempt
    from registration under the Securities Act pursuant to Section 4(2) thereof
    on the basis that the transaction did not involve a public offering.
 
        (e) In April 1998 Registrant issued and sold an aggregate of 2,122,149
    shares of Series D preferred stock (convertible into 4,244,298 shares of
    common stock upon consummation of the two-for-one stock split) for $5.35 per
    share, or an aggregate of $11,300,003. The foregoing purchases and sales
    were exempt from registration under the Securities Act pursuant to Section
    4(2) thereof on the basis that the transaction did not involve a public
    offering.
 
        (f) As of November 30, 1998, an aggregate of 1,679,550 shares of common
    stock had been issued upon exercise of options under the Registrant's 1996
    Stock Option Plan. Except as indicated above, none of the foregoing
    transactions involved any underwriters, underwriting discounts or
    commissions, or any public offering, and the Registrant believes that each
    transaction was exempt from the registration requirements of the Securities
    Act by virtue of Section 4(2) thereof, Regulation D promulgated thereunder
    or Rule 701 pursuant to compensatory benefit plans and contracts relating to
    compensation as provided under such Rule 701. The recipients in such
    transactions represented their intention to acquire the securities for
    investment only and not with a view to or for sale in connection with any
    distribution thereof, and appropriate legends were affixed to the share
    certificates and instruments issued in such transactions. All recipients had
    adequate access, through their relationships with the Registrant, to
    information about the Registrant.
 
                                      II-2
<PAGE>
ITEM 16. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
 
    (A) EXHIBITS
 
   
<TABLE>
<CAPTION>
 EXHIBIT
  NUMBER
- ----------
<C>         <S>
   1.1**    Form of Underwriting Agreement.
   3.1**    Restated Certificate of Incorporation of the Registrant to be in effect after the closing of the
            offering made under this Registration Statement.
   3.2**    Restated Bylaws of the Registrant to be in effect after the closing of the offering made under this
            Registration Statement.
   4.1**    Specimen Common Stock Certificate.
   5.1**    Opinion of Wilson Sonsini Goodrich & Rosati, Professional Corporation.
  10.1**    Form of Indemnification Agreement between the Registrant and each of its directors and officers.
  10.2**    1996 Stock Option Plan (as amended on December 17, 1998) and form of agreements thereunder.
  10.3**    1998 Employee Stock Purchase Plan and form of agreements thereunder.
  10.4**    1998 Director Option Plan and form of agreements thereunder.
  10.5**    Form of Registration and Information Rights Agreement.
  10.6**    Loan Agreement entered into as of July 29, 1998 between the Registrant and Imperial Bank and related
            General Security Agreement and Collateral Assignment as Collateral, Patent Mortgage and Security
            Agreement.
  10.7**    Sleepy Hollow Investment Company Office Lease made August 23, 1996 between Sleepy Hollow Investment
            Company and Intraware, Inc.
  10.8**    First Amendment to the Lease for Intraware, Inc. entered into as of May 5, 1997 by and between the
            Registrant and Sleepy Hollow Investment Company I.
  10.9**    Second Amendment to the Lease for Intraware, Inc. entered into as of March 31, 1998 by and between the
            Registrant and Sleepy Hollow Investment Company I.
  10.10**   Master Lease Agreement dated September 9, 1998 between Comdisco, Inc. and Intraware, Inc.
  10.11**   Addendum and Equipment Schedules to the Master Lease Agreement dated as of September 9, 1998 between
            Intraware, Inc., as Lessee and Comdisco, Inc, as Lessor.
  10.12+    Services Agreement between Netscape Communications Corporation and Intraware, Inc. entered into as of
            October 1, 1998.
  10.13+    Netcenter Services Agreement between Netscape Communications Corporation and Intraware, Inc. entered
            into as of September 3, 1998.
  10.14+**  Amended and Restated Electronic Distribution License Agreement between Netscape Communications
            Corporation and Intraware, Inc. entered into as of March 6, 1997.
  23.1      Consent of Independent Accountants.
  23.2**    Consent of Counsel (see Exhibit 5.1).
  24.1**    Power of Attorney.
  27.1**    Financial Data Schedules.
  99.1      Consent of Bluestone Software
  99.2      Consent of Check Point Software Technologies Ltd.
  99.3      Consent of Informix Corporation
  99.4      Consent of Infoseek Corporation
  99.5      Consent of Sun Microsystems, Inc.
  99.6      Consent of Netscape Communications Corporation
  99.7      Consent of David R. Klinzman (Longs Drugs)
</TABLE>
    
 
                                      II-3
<PAGE>
   
<TABLE>
<C>         <S>
  99.8      Consent of Scott M. Langdoc (Raley's Inc.)
  99.9      Consent of RealNetworks, Inc.
</TABLE>
    
 
- ------------------------
 
+   Certain portions of this exhibit have been granted confidential treatment by
    the Commission. The omitted portions have been separately filed with the
    Commission.
 
*   To be filed by amendment.
 
**  Previously filed.
 
    (B) FINANCIAL STATEMENT SCHEDULES
 
    Schedules not listed above have been omitted because the information
required to be set forth therein is not applicable or is shown in the financial
statements or notes thereto.
 
ITEM 17. UNDERTAKINGS
 
    The undersigned Registrant hereby undertakes to provide to the Underwriters
at the closing specified in the Underwriting Agreement certificates in such
denominations and registered in such names as required by the Underwriters to
permit prompt delivery to each purchaser.
 
    Insofar as indemnification by the Registrant for liabilities arising under
the Securities Act may be permitted to directors, officers and controlling
persons of the Registrant pursuant to the provisions referenced in Item 14 of
this Registration Statement or otherwise, the Registrant has been advised that
in the opinion of the Securities and Exchange Commission such indemnification is
against public policy as expressed in the Securities Act, and is, therefore,
unenforceable. In the event that a claim for indemnification against such
liabilities (other than the payment by the Registrant of expenses incurred or
paid by a director, officer, or controlling person of the Registrant in the
successful defense of any action, suit or proceeding) is asserted by a director,
officer or controlling person in connection with the securities being registered
hereunder, the Registrant will, unless in the opinion of its counsel the matter
has been settled by controlling precedent, submit to a court of appropriate
jurisdiction the question whether such indemnification by it is against public
policy as expressed in the Securities Act and will be governed by the final
adjudication of such issue.
 
    The undersigned Registrant hereby undertakes that:
 
    (1) For purposes of determining any liability under the Securities Act, the
information omitted from the form of Prospectus filed as part of this
Registration Statement in reliance upon Rule 430A and contained in a form of
Prospectus filed by the Registrant pursuant to Rule 424(b)(1) or (4) or 497(h)
under the Securities Act shall be deemed to be part of this Registration
Statement as of the time it was declared effective.
 
    (2) For the purpose of determining any liability under the Securities Act,
each post-effective amendment that contains a form of Prospectus shall be deemed
to be a new registration statement relating to the securities offered therein,
and the offering of such securities at that time shall be deemed to be the
initial bona fide offering thereof.
 
                                      II-4
<PAGE>
                                   SIGNATURES
 
   
    PURSUANT TO THE REQUIREMENTS OF THE SECURITIES ACT OF 1933, AS AMENDED, THE
REGISTRANT HAS DULY CAUSED THIS AMENDMENT NO. 4 TO REGISTRATION STATEMENT TO BE
SIGNED ON ITS BEHALF BY THE UNDERSIGNED, THEREUNTO DULY AUTHORIZED, IN THE CITY
OF ORINDA, STATE OF CALIFORNIA, ON THE 25TH DAY OF FEBRUARY, 1999.
    
 
<TABLE>
<S>                             <C>  <C>
                                INTRAWARE, INC.
 
                                By              /s/ PETER H. JACKSON
                                     ------------------------------------------
                                                  PETER H. JACKSON
                                       PRESIDENT AND CHIEF EXECUTIVE OFFICER
</TABLE>
 
                               POWER OF ATTORNEY
 
   
    PURSUANT TO THE REQUIREMENTS OF THE SECURITIES ACT OF 1933, AS AMENDED, THIS
AMENDMENT NO. 4 TO REGISTRATION STATEMENT HAS BEEN SIGNED BY THE FOLLOWING
PERSONS IN THE CAPACITIES AND ON THE DATES INDICATED BELOW.
    
 
   
<TABLE>
<CAPTION>
          SIGNATURE                       TITLE                    DATE
- ------------------------------  --------------------------  -------------------
<C>                             <S>                         <C>
                                President, Chief Executive
     /s/ PETER H. JACKSON         Officer and Director
- ------------------------------    (Principal Executive       February 25, 1999
      (PETER H. JACKSON)          Officer)
 
                                Executive Vice President
              *                   and Chief Financial
- ------------------------------    Officer (Principal         February 25, 1999
      (DONALD M. FREED)           Financial Officer)
 
              *
- ------------------------------  Director                     February 25, 1999
      (LAURENCE M. BAER)
 
              *
- ------------------------------  Director                     February 25, 1999
       (JOHN V. BALEN)
 
              *
- ------------------------------  Director                     February 25, 1999
      (MARY ANN BYRNES)
 
              *
- ------------------------------  Director                     February 25, 1999
   (CHARLES G. DAVIS, JR.)
 
              *
- ------------------------------  Director                     February 25, 1999
      (MARK B. HOFFMAN)
 
              *
- ------------------------------  Director                     February 25, 1999
     (RONALD E. F. CODD)
</TABLE>
    
 
<TABLE>
<S>        <C>                                   <C>
                   /s/ PETER H. JACKSON
           ------------------------------------
                    (PETER H. JACKSON)
* By                 ATTORNEY-IN-FACT
</TABLE>
 
                                      II-5
<PAGE>
                                 EXHIBIT INDEX
 
   
<TABLE>
<CAPTION>
 EXHIBIT
  NUMBER                                                                                                     PAGE
- ----------                                                                                                 ---------
<C>         <S>                                                                                            <C>
   1.1**    Form of Underwriting Agreement.
   3.1**    Restated Certificate of Incorporation of the Registrant to be in effect after the closing of
            the offering made under this Registration Statement.
   3.2**    Restated Bylaws of the Registrant to be in effect after the closing of the offering made
            under this Registration Statement.
   4.1**    Specimen Common Stock Certificate.
   5.1**    Opinion of Wilson Sonsini Goodrich & Rosati, Professional Corporation.
  10.1**    Form of Indemnification Agreement between the Registrant and each of its directors and
            officers.
  10.2**    1996 Stock Option Plan (as amended on December 17, 1998) and form of agreements thereunder.
  10.3**    1998 Employee Stock Purchase Plan and form of agreements thereunder.
  10.4**    1998 Director Option Plan and form of agreements thereunder.
  10.5**    Form of Registration and Information Rights Agreement.
  10.6**    Loan Agreement entered into as of July 29, 1998 between the Registrant and Imperial Bank and
            related General Security Agreement and Collateral Assignment as Collateral, Patent Mortgage
            and Security Agreement.
  10.7**    Sleepy Hollow Investment Company Office Lease made August 23, 1996 between Sleepy Hollow
            Investment Company and Intraware, Inc.
  10.8**    First Amendment to the Lease for Intraware, Inc. entered into as of May 5, 1997 by and
            between the Registrant and Sleepy Hollow Investment Company I.
  10.9**    Second Amendment to the Lease for Intraware, Inc. entered into as of March 31, 1998 by and
            between the Registrant and Sleepy Hollow Investment Company I.
  10.10**   Master Lease Agreement dated September 9, 1998 between Comdisco, Inc. and Intraware, Inc.
  10.11**   Addendum and Equipment Schedules to the Master Lease Agreement dated as of September 9, 1998
            between Intraware, Inc., as Lessee and Comdisco, Inc, as Lessor.
  10.12+    Services Agreement between Netscape Communications Corporation and Intraware, Inc. entered
            into as of October 1, 1998.
  10.13+    Netcenter Services Agreement between Netscape Communications Corporation and Intraware, Inc.
            entered into as of September 3, 1998.
  10.14+**  Amended and Restated Electronic Distribution License Agreement between Netscape
            Communications Corporation and Intraware, Inc. entered into as of March 6, 1997.
  23.1      Consent of Independent Accountants.
  23.2**    Consent of Counsel (see Exhibit 5.1).
  24.1**    Power of Attorney.
  27.1**    Financial Data Schedules.
  99.1      Consent of Bluestone Software
  99.2      Consent of Check Point Software Technologies Ltd.
  99.3      Consent of Informix Corporation
  99.4      Consent of Infoseek Corporation
  99.5      Consent of Sun Microsystems, Inc.
  99.6      Consent of Netscape Communications Corporation
  99.7      Consent of David R. Klinzman (Longs Drugs)
</TABLE>
    
<PAGE>
   
<TABLE>
<CAPTION>
 EXHIBIT
  NUMBER                                                                                                     PAGE
- ----------                                                                                                 ---------
<C>         <S>                                                                                            <C>
  99.8      Consent of Scott M. Langdoc (Raley's Inc.)
  99.9      Consent of RealNetworks, Inc.
</TABLE>
    
 
- ------------------------
 
+   Certain portions of this exhibit have been granted confidential treatment by
    the Commission. The omitted portions have been separately filed with the
    Commission.
 
*   To be filed by amendment.
 
**  Previously filed.

<PAGE>
                                       
                       CONFIDENTIAL TREATMENT REQUESTED

[*] Denotes information for which confidential treatment has been requested 
pursuant to a confidential treatment request filed with the Securities and 
Exchange Commission. Confidential portions omitted have been filed separately 
with the Commission.

                                                                   Exhibit 10.12
                                                     Netscape Agreement # 004891
                               SERVICES AGREEMENT

This SERVICES AGREEMENT is made and entered into as of the 1st day of October 
1998 (the "Effective Date") between Netscape Communications Corporation 
("Netscape"), a Delaware corporation with offices at 501 E. Middlefield Road, 
Mountain View, California 94043, and Intraware Inc., a Delaware corporation 
("Intraware"), with offices at 25 Orinda Way, Orinda California 94563.

WHEREAS, Netscape is in the business of developing and offering for sale 
certain software products and related support services;

WHEREAS, Intraware is in the business of developing and offering for sale 
worldwide proactive software update and management services to end users 
through its SubscribNet-Registered Trademark- service; and

WHEREAS, Netscape desires to obtain, and Intraware desires to provide, 
worldwide subscriptions of Intraware's SubscribNet-Registered Trademark- to 
Non-consumer Customers of Netscape (as defined below);

NOW THEREFORE, in consideration of the foregoing recitals, and for other good 
and valuable consideration, the receipt and sufficiency of which is hereby 
acknowledged, the parties hereto agree as follows:
 
                                  ARTICLE 1
                                 DEFINITIONS

For purposes of this Agreement, terms used and not otherwise defined herein
shall have the following meanings:

     " Agreement" or "this Agreement " shall mean this Services Agreement and
the following attachments:

          Attachment A "Statement of Work"
          Attachment B Third Party Products
          Attachment C Netcenter General Terms
          Attachment D Escrow Agreement
          
" Channel Distributor " shall mean any Netscape authorized distributor or
reseller of Netscape Products, or any Netscape authorized distributor or
reseller of Third Party Products on behalf of Netscape, other than Intraware,
who has purchased a license from Netscape to sell such Netscape and Third Party
Products.

" Confidential Information " shall mean this Agreement and all information about
Intraware Products and Netscape Products, as well as Intraware and Netscape
services, customers, strategy, research, development, methods of manufacture,
trade secrets, business plans, finances, personnel data, and other material or
information considered confidential by either party. Confidential Information
also includes any third party confidential information disclosed to either party
under this Agreement.

" End Users " shall mean all Non-consumer Parties who have a Netscape
maintenance subscription for their license to use Netscape Products which they
acquired from Netscape or a Channel Distributor, as well as all Non-consumer
Parties who obtain a maintenance subscription to Third Party Products for which
they currently own a license through Netscape or a Channel Distributor.


                                      1
<PAGE>

"EVENT OF DEFAULT " shall have the meaning contained in Section 9.1.

"INTRAWARE CUSTOMER " shall mean any party who receives any product or service
directly or indirectly from Intraware or its non-Netscape partners or who
becomes an Intraware Customer under Section 2.7.

"INTRAWARE PRODUCTS " shall mean any Intraware software that Intraware will use
in connection with the Services, including, without limitation, its
SubscribNet-Registered Trademark- products, and any major and minor updates or
functional supersets to any such products.

"NETSCAPE CUSTOMER DATA " shall have the meaning set forth in Section 2.7.

"NETSCAPE PRODUCTS " shall mean all current, commercially available Netscape
software products listed on its then-current price list in the Territory. If at
any time during the Term, Netscape sells, assigns or otherwise transfers its
right to distribute directly or through Channel Distributors any such products
listed Netscape's applicable North America price list, such Netscape products
shall cease to be "Netscape Products" under this Agreement.

"NETSCAPE UPDATES " shall mean major and minor updates, if any, or any
functional supersets, to the Netscape Products or to Third Party Products.
"Major Updates" involve additions of substantial functionality while "Minor
Updates" do not. Major Updates are designated by a change in the number to the
left of the decimal point of the number appearing after the product name while
Minor Updates are designated by a change in such number to the right of the
decimal point. Minor Updates shall also include bug patches and bug fixes as
mutually agreed upon. Netscape is the sole determiner of the availability and
designation of an update as a Major or Minor Update. Major Updates exclude
software releases which are reasonably designated by Netscape as new products.
Where used herein, "Netscape Updates" shall mean Major Updates and Minor Updates
interchangeably.

"NETSCAPE'S WEB SITE " shall mean the collection of Local Language HTML
documents targeted at end users in the Territory and currently accessible by the
public via the Internet at the URL http://home.netscape.com and/or at such other
URL or locations as Netscape may designate. Netscape's Web Site does not include
any future technologies or future uses of existing technologies which might
embody a collection of documents (other than HTML documents) on the Internet.

"NON-CONSUMER CUSTOMER / NON-CONSUMER PARTY " shall mean any party or customer
who licenses 10 or more copies and/or seats of a Netscape client product, or a
purchaser of any other Netscape Product.

"SERVICES " shall mean the services to be provided by Intraware in accordance
with Article 2, Article 4 and the Statement of Work identified on Attachment A.

"SUBSCRIBNET -Registered Trademark- " shall mean Intraware's software
subscription update service for Non-consumer Customers.

"SUBSCRIBNET -Registered Trademark- UPDATES " shall mean enhancements to
SubscribNet-Registered Trademark-.

"SUBSCRIPTION " shall mean an offering by Netscape of SubscribNet-Registered
Trademark- that entitles End Users, upon entering into a maintenance agreement
with Netscape, to receive Netscape Updates for the number of users for which
each such End User has received a license to a Netscape or Third Party Product.



                                      2
<PAGE>


"TERRITORY " shall mean worldwide.

"THIRD PARTY PRODUCTS " shall mean all third party vendor products currently
distributed by Netscape, or by a hannel Distributor from Netscape's worldwide
price list as of the Effective Date and/or September 30, 1998, which products
are listed on Attachment C. If at any time during the Term, Netscape sells,
assigns, ceases selling or otherwise transfers its right to distribute directly
or through Channel Distributors products from any third party vendor
listed on Attachment B, such vendor's products shall cease to be "Third Party
Products" under this Agreement.

                                ARTICLE 2
                                SERVICES

2.1  GENERAL . Intraware shall perform the Services in accordance with the 
terms and conditions set forth herein and in the Statement of Work only for 
such Netscape Products and, subject to Sections 2.8 and 2.9, Third Party 
Products as are set forth on Attachment B to this Agreement. [*]

2.2  EXCLUSIVITY . During the Term, as between other third parties, Intraware
shall have an exclusive right to provide subscription services to Netscape's
non-consumer Customers.  However, Netscape reserves the right to provide for
itself services similar to the Service.

2.3  TERMS OF DISTRIBUTION . Netscape and Intraware shall offer the 
Subscription to End Users through Netscape's maintenance agreement, and as 
soon as practicable after the Effective Date such agreement will clearly 
state on behalf of each party and for the benefit of Channel Distributors 
that maintenance includes the SubscribNet-Registered Trademark- service. End 
Users will be able to access the Services through the co-branded Netscape 
SubscribNet site through Netscape's Insight, and/or Netscape's Netcenter at a 
URL to be mutually agreed, however, the URL will include the SubscribNet name 
and the Netscape.com domain, such as:  http://SubscribNet.Netscape.com". The 
Service may also be accessed through other URLs on Netscape's Web Site, URLs 
contained in email notifications and/or through such other sites within 
Netscape's Web Site as Netscape may specify from time to time. For reporting 
purposes, all traffic on the co-branded site shall be considered to be 
Netscape traffic, however, Intraware may use aggregated traffic data for the 
purposes and in the manner set forth in Attachment C.

2.4  SUBSCRIBNET -Registered Trademark- UPDATES . [*] Such
SubscribNet-Registered Trademark- Updates will be distributed in the same manner
as the Services are distributed under this Agreement.

2.5  PERSONNEL . Each party shall provide adequate resources to assure its
performance under this Agreement. Towards this goal, the parties will designate
the resources set forth in this Section 2.5 and in the statement of work.


                                      3
<PAGE>


     (A) Netscape Personnel . Netscape will designate an Operations Program
Manager for the implementation of this Agreement and to insure the success of
the Services.  Netscape will further designate a marketing representative to
approve content and other marketing related issues.

     (B) Intraware Personnel . Intraware will assign a dedicated Operations
Program Manager for the implementation of this Agreement and to insure the
success of the Services. Intraware will further assign a dedicated marketing
representative to approve content and other marketing related issues.

2.6  Monthly Reviews . During the initial Term, Netscape and Intraware shall
meet to conduct monthly reviews at Intraware's and Netscape's primary business
addresses in alternating order to discuss and adjust metrics and performance as
provided in the Statement of Work and to coordinate management information
systems or other operational processes arising out of this Agreement. Each party
will bear its own travel or other costs associated with attending any such
meetings. In any renewal Term, the parties shall mutually agree upon the
frequency and scope of periodic reviews.
     
2.7  END USER DATA :

     (A) Except as expressly provided in this subparagraph (A), all customer 
data, including channel transaction data, added to the 
Netscape/SubscribNet-Registered Trademark- Service or existing from Netscape 
on the date hereof will be considered Netscape data ("Netscape Customer 
Data") and shall be solely owned by Netscape,  [*] If a Netscape customer is 
also, independently, an Intraware Customer , and requests that it's account 
be handled through Intraware, then, [*] such customer data shall be owned 
jointly by Intraware and Netscape.  All such data shall constitute 
"Confidential Information" and shall be subject to the end user and privacy 
guidelines set forth in Attachment C-1.

     (B) Intraware will implement procedures reasonably acceptable to Netscape,
and use reasonable commercial efforts, to distinguish channel transaction data
files between Netscape Customers and Intraware Customers. 

     (C)  [*]

2.8  THIRD PARTIES . Notwithstanding anything in this Agreement to the contrary,
     Intraware may perform Services hereunder for Third Party Products only if
     and to the extent Netscape is authorized to enable electronic download of
     Third Party Products. The parties will mutually agree whether and the terms
     upon which additional third party vendor products shall be added to the
     definition of "Third Party Products" under this Agreement.  
2.9  CHANNEL DISTRIBUTORS . Notwithstanding anything in this Agreement to the
contrary, Netscape's arrangements with its Channel Distributors may not permit
Intraware to electronically distribute Netscape Products, in which case such
arrangement shall be excluded from the Services. In addition, Netscape shall be
obligated to provide Intraware with information or access to Third Party data or
information hereunder only to the extent authorized by each Channel Distributor.

2.10      END USERS . Should a Non-consumer Party obtain a license to a Third
Party Product through Netscape or a Channel Distributor after the Effective
Date, and should such Non-consumer Party wish to acquire a maintenance
subscription from Netscape or a Channel Distributor to receive the
SubscribNet-Registered Trademark- services, upon approval by Intraware and
receipt by Intraware of [*] (or such other percentage and terms as the parties
may agree) of the "net Subscription sales price" from Netscape for each such
Non-consumer 


                                      4
<PAGE>


Party, such additional Non-consumer Party will become an End User. "Net
Subscription sales price" means the price indicated in an invoice for any sale
of a Netscape Product, i.e., the gross sales price less
applicable discounts, but excluding rebates, if any.

2.11      REPORTING/ACCESS . Netscape will have full access to the systems data
records, and such records will be reasonably compatible with Netscape systems as
specified in the Statement of Work. Intraware will provide Netscape with an
online and flexible direct interface to this data through a reporting tool as
set forth in the Statement of Work. In addition, there will be certain Netcenter
traffic reporting requirements set forth in Attachment

                                 ARTICLE 3
                           TERM AND TERMINATION

3.1  TERM . Unless sooner terminated in accordance with this Article or 
Article 9 (Default), the term of this Agreement (the "Term") shall commence 
on the Effective Date and shall continue for a period of one year thereafter. 
This Agreement may be renewed for two additional one year periods upon mutual 
agreement of the parties; however:

     (A) If the parties fail to mutually agree upon renewal after the initial 
Term, then Intraware shall be obligated to continue to perform the Services 
for a period of six months after the Effective Date and Netscape will pay 
Intraware on a pro-rated basis the payments payable hereunder, excluding the 
initial payment set forth in Section 5.2 (i.e.,  [*] pro-rated over the Term, 
payable monthly for six months); and

     (B) If the parties agree on a renewal Term, the price for the Services
shall not exceed 10 percent of Netscape's Subscription revenue over the
preceding Term.

3.2  TERMINATION .

(A) For Convenience. This Agreement may be terminated by Netscape for
convenience upon ninety (90) calendar days prior written notice to Intraware,
and in such event, Netscape shall pay Intraware for the Services based upon the
pro rata portion of fees earned by Intraware through the effective date of
termination.

(B) With Cause. If this Agreement is terminated by Netscape for cause by 
reason of an Event of Default, as set forth in Article 9, Intraware will pay 
to Netscape on a pro-rated basis the payments payable hereunder, excluding 
the initial payment set forth in Section 5.2, (i.e.,  [*], pro-rated over the 
Term, payable monthly for 90 days). Any termination, however, shall not 
relieve either party from any obligations hereunder that survive termination 
under Section 16.3 hereof.

3.3  TECHNOLOGY ESCROW . Intraware agrees that the entire source code for 
SubscribNet and other Intraware Products, together with all related listings 
and documentation, as it now exists or hereafter becomes available including, 
but not limited to, the then current version(s) of such products being used 
by Intraware in the performance of the Services ("Escrow Materials") will be 
deposited, maintained and updated at Netscape's expense in escrow pursuant to 
the form of Escrow Agreement to be mutually agreed between the parties and 
attached hereto as Attachment D. Intraware shall deposit the Escrow Materials 
within sixty (60) days of the Effective Date or, in the case of updates to 
the Service, within 60 days after commercial release of such updates.




                                      5
<PAGE>


                                     ARTICLE 4
                             NETCENTER RESPONSIBILITIES

4.1  Co-Branding . A co-branded name using the format "Netscape [generic name]
by SubscribNet-Registered Trademark-" will be mutually agreed between the
parties for use on the co-branded Netscape/SubcribNet-Registered Trademark- site
and throughout all communications and materials, including but not limited to
marketing materials and price lists, relating to the Services. All use of the
SubscribNet-Registered Trademark- brand by Netscape will be subject to trademark
guidelines provided by Intraware, and all use of the "Netscape" trademark will
be subject to trademark guidelines provided by Netscape. Intraware shall not
independently use the Netscape name without Netscape's prior written consent
unless such use occurs in connection with Intraware's advertising sales and
promotional efforts on behalf of the Service. The co-branding will be subject to
Netscape's then-current design guidelines as set forth in Attachment C. Each
party's trademarked portion of the co-brand shall remain generally consistent in
terms of relative size in comparison with the marks contained in the mock-up
provided as part of Attachment C.

4.2  Technical Support . Intraware will provide technical support to Netscape to
ensure that content is correctly received and displayed by Netscape. Intraware
shall provide technical support services for the Service to Netscape on a timely
basis, appoint a technical contact to whom Netscape may address all technical
questions relating to the Service, and use reasonable commercial efforts to
promptly remedy any material malfunctioning of the Service.  Intraware shall be
solely responsible for the purchase, implementation, maintenance and support of
all software and hardware required to fulfill its obligations under the
Agreement.

4.3  Service Implementation . Intraware shall provide consistent Services on the
co-branded site on Netscape's Web Site. All content supplied by Intraware for
the Service will meet Netscape's specifications with regard to page size,
loading speed and speed of access to database driven content as Netscape may,
from time to time, set forth in Attachment C; provided that such obligations
shall not be materially more restrictive than the current features, unless the
parties otherwise mutually agree. Intraware shall be responsible for the
production, technology deployment, content programming, and creation of graphic
user interfaces of the Service; all in accordance with Netscape's then-current
guidelines. The Service shall use substantially the same technology and
advantages that Intraware uses in its own proprietary SubscribNet service(s), if
any, unless otherwise mutually agreed by the parties. The Service shall not be
disadvantaged or suffer from inferior production, programming or performance
relative to Intraware's similar services, or any similar service that Intraware
might make available to, or operate on behalf of, third parties. The Service
shall perform substantially in accordance with the performance standards of its
own proprietary services, including, but not limited to, load time, timeliness
of content, and quality of programming. Intraware's obligation to produce the
Service, including production services, technology deployment and content
programming that meets or exceeds standards established by Intraware on
Intraware's Web Site or services (or any web site or services Intraware manages
for any third party) and general industry standards is a material obligation of
Intraware under this Agreement.

4.4  LICENSE GRANT . During the Term, Intraware grants to Netscape the 
non-exclusive, worldwide and royalty-free right to store, display, perform, 
and otherwise use the data, information, content or other intellectual 
property provided by Intraware for use within the Service or Netcenter.

4.5  NETCENTER GENERAL TERMS . The parties agree and accept the Netcenter
General Terms provided herewith as Attachment C.


                                      6
<PAGE>


                                     ARTICLE 5
                                   PAYMENT TERMS
                                          
   
5.1  PRICE . In consideration for the Services performed hereunder and 
subject to the terms and conditions hereof, Netscape shall pay Intraware  
eight million dollars ($8,000,000) for the Services.
    

5.2  PAYMENT TERMS . Netscape will pay Intraware an initial payment in the 
amount of [*] on or before September 30, 1998. Ninety days after the 
Effective Date of this Agreement, Netscape will pay Intraware [*]. One 
Hundred and Eighty Days after the Effective Date of this Agreement, Netscape 
will pay Intraware [*]. Two Hundred and Seventy days after the Effective Date 
of this Agreement, Netscape will pay Intraware [*]. All payments made by 
Netscape hereunder will be made by wire transfer to the bank specified by 
Intraware. A finance charge of one and one-half percent (1.5%) per month, or 
the lawful limit if less, shall be assessed on all amounts that are past due, 
and Intraware shall be responsible for collection costs if applicable. 
Interest shall be calculated from the invoice due date to the date payment is 
received.

                                     ARTICLE 6
                            REPRESENTATIONS AND WARRANTY

6.1  INTRAWARE'S REPRESENTATIONS AND WARRANTY Intraware represents and/or
warrants to Netscape, as appropriate, as follows:

     (A)  NO RESTRICTIONS. Intraware represents that it is not under any
obligation or restriction which would in any way interfere with or be
inconsistent with its performance obligations under this Agreement.

     (B)  SERVICES . Intraware warrants that the Services, whether performed by
Intraware or subcontractors, shall be performed in a professional and
workmanlike manner, with all due skill and care, and will meet or exceed the
specifications set forth in the Statement of Work and any documentation provided
by Intraware.

     (C)  INTRAWARE PRODUCTs . Intraware warrants that (i) the media on which
the Intraware Products are delivered will be free of defects in material and
workmanship, (ii) the Intraware Product(s) will function in accordance with the
specifications for the Intraware Product(s) in applicable documentation, and
(iii) any documentation provided with the Intraware Product(s) shall be accurate
in all material respects. In the case of a breach of the warranties in this
subsection (C), Intraware shall repair or replace nonconforming, unsuitable or
inaccurate Intraware Product(s) or documentation within a reasonable period of
time (not to exceed ten (10) days) of receipt of written notice of such
condition.

     (D)  YEAR 2000 . Intraware warrants that the current version of the 
Intraware Products, including the SubscribNet software, contain 
functionality, including the time-and-date-related code, needed for the 
December 31, 1999 to January 1, 2000 date change; provided the underlying 
operating system of the host machine, and any non-Intraware-owned software 
provided with or in the host machine or Product(s), also contain 
functionality, including the time-and-date-related code, needed for the 
December 31, 1999 to January 1, 2000 date change. The sole and exclusive 
remedy for any breach of this warranty is repair or replacement of the 
affected Product(s), excluding any non-Intraware-owned software or underlying 
operating system. This warranty is null and void if Netscape alters, modifies 
or misuses any portion of the Product(s).



                                      7
<PAGE>



     In the case of a breach of the warranty described in this subsection (D),
Intraware shall use reasonable efforts to modify the Intraware Products such
that the Intraware Product(s) is Year 2000 Compliant. [*]

     (E)   THE WARRANTIES CONTAINED IN THIS ARTICLE 6 AND ATTACHMENT C ARE THE
ONLY WARRANTIES GIVEN TO NETSCAPE IN CONNECTION WITH THIS AGREEMENT AND THE
SERVICES PERFORMED HEREUNDER. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.

6.2  NETSCAPE'S REPRESENTATIONS AND WARRANTY Netscape represents and/or warrants
to Intraware, as appropriate, as follows:
     
          (A) USE OF USER INTERFACE. At no time during the term of the
     Agreement, or at any time thereafter, will Netscape copy, modify or
     otherwise utilize the SubscribNet-Registered Trademark- user interface.

          (B) NO RESTRICTIONS. Netscape represents that, except as provided in
     Sections 2.8 and 2.9, it is not under any obligation or restriction that
     would in any way interfere with or be inconsistent with its performance
     obligations under this Agreement.

                                     ARTICLE 7
                              CONFIDENTIAL INFORMATION

     7.1  Each party agrees not to use directly or indirectly or reproduce the
Confidential Information of the other for any purpose except for carrying out
the terms of this Agreement and agrees not to disclose the Confidential
Information of the other to any third parties except in accordance with this
Agreement.

     7.2  Each party agrees to use its best efforts to protect such Confidential
Information from disclosure to third parties. Disclosures of the Confidential
Information shall be restricted to the parties' employees who are directly
participating in the efforts covered by this Agreement, have a need to know such
Confidential Information and are bound by the provisions of this Article 7.

     7.3  The limitations on reproduction, disclosure, and use of the
Confidential Information shall lapse upon the occurrence of one of the
following:

          (1)  If such Confidential Information is publicly available or later
     becomes publicly available other than through a breach of this Agreement;
     or

          (2)  If the disclosing party generally furnishes its Confidential
     Information to a third party without similar confidentiality restrictions
     on the third party's rights; or

          (3)  If disclosure of such Confidential Information is compelled by
     court order or judicial or administrative process; or



                                      8
<PAGE>



          (4)  If such Confidential Information is independently developed by
     the receiving party subsequent to such disclosure without use of
     Confidential Information disclosed hereunder; or

          (5)  If such Confidential Information is lawfully obtained by the
     receiving party from a third party without obligations of confidentiality.


                                     ARTICLE 8
                                  INDEMNIFICATION

     8.1  Each party (the "indemnitor") will indemnify and hold harmless the
other party (the "indemnitee") from and against (a) losses, damages, judgments,
settlements, attorney's fees, costs, and expenses which the indemnitee may
sustain, incur, or be required to pay, arising out of or in connection with
claims for personal injury or damage to real or tangible property resulting from
negligent action or inaction of the indemnitor or a person employed by the
indemnitor in the performance of this Agreement; (b) a breach of any of the
representations and warranties made by either party hereunder; or (c) in the
case of Intraware, any third party claim arising from the Service; and (d) any
material, content, or any content to which a party can link, supplied by either
party in connection with this Agreement.

8.2 Intellectual Property Indemnity:

     8.2.1.    Intraware Indemnity. Intraware shall defend or settle, at its
option, any action brought against Netscape to the extent it is based on a claim
that use, reproduction or distribution by Netscape of the Intraware portion of
the Intraware Products furnished hereunder within the scope of a license granted
hereunder directly infringes any valid U.S. copyright, U.S. patent or U.S. trade
secret. Intraware shall also defend any action brought against Netscape to the
extent that it is based on a claim that the Intraware trademark(s) Netscape is
licensed to use hereunder directly infringes any valid United States trademark.
Intraware will pay resulting costs, damages and legal fees finally awarded
against Netscape in such action which are attributable to such claim provided
that Netscape: (a) promptly (within twenty (20) days) notifies Intraware in
writing of any such claim and Intraware has sole control of the defense and all
related settlement negotiations; and (b) cooperates with Intraware, at
Intraware's expense, in defending or settling such claim.

     Should an Intraware Product become, or be likely to become in 
Intraware's opinion, the subject of infringement of such U.S. patent, 
copyright, trademark or trade secret, Intraware may procure for Netscape: (i) 
the right to continue using the same; or (ii) replace or modify it to make it 
non-infringing. In the event that Intraware shall reasonably determine that 
neither (i) nor (ii) above is commercially practicable, Intraware may 
terminate the license for the infringing Intraware Product and refund 
Netscape for the fees that Netscape has paid hereunder (excluding the initial 
payment) up to [*]. Intraware shall have no obligation or liability for, and 
Netscape shall defend, indemnify and hold Intraware harmless from and against 
any claim based upon: (a) use of other than the then current, unaltered 
version of the Intraware Product, unless the infringing portion is also in 
the then current, unaltered release; (b) use, operation or combination of 
Intraware Products with non-Intraware programs, data, equipment or 
documentation if such infringement would have been avoided but for such use, 
operation or combination; (c) Netscape's or its agent's activities after 
Intraware has notified Netscape that Intraware believes such activities may 
result in such infringement; (d) compliance with Netscape's designs, 
specifications or instructions; (e) any modifications or marking of the 
Intraware Products not specifically authorized in writing by Intraware; (f) 
Netscape's use of any trademarks other than those set forth hereunder; or (g) 
third party software. The foregoing states the entire liability of Intraware 
and the exclusive remedy of

                                      9
<PAGE>


Netscape with respect to infringement of any intellectual property rights,
whether under theory of warranty, indemnity or otherwise.

     8.2.2.    Netscape Indemnity. Netscape shall defend or settle, at its 
option, any action brought against Intraware to the extent it is based on a 
claim that use, reproduction or distribution by Intraware of the Netscape 
portion of the Netscape Products furnished hereunder within the scope of a 
license granted hereunder directly infringes any valid U.S. copyright, U.S. 
patent or U.S. trade secret. Netscape shall also defend any action brought 
against Intraware to the extent that it is based on a claim that the Netscape 
trademark(s) Intraware is licensed to use hereunder directly infringes any 
valid United States trademark. Netscape will pay resulting costs, damages and 
legal fees finally awarded against Intraware in such action which are 
attributable to such claim provided that Intraware: (a) promptly (within 
twenty (20) days) notifies Netscape in writing of any such claim and Netscape 
has sole control of the defense and all related settlement negotiations; and 
(b) cooperates with Netscape, at Netscape's expense, in defending or settling 
such claim.

     Should a Netscape Product become, or be likely to become in Netscape's 
opinion, the subject of infringement of such U.S. patent, copyright, 
trademark or trade secret, Netscape may procure for Intraware: (i) the right 
to continue using the same; or (ii) replace or modify it to make it 
non-infringing. In the event that Netscape shall reasonably determine that 
neither (i) nor (ii) above is commercially practicable, Netscape may 
terminate the license for the infringing Netscape Product and pay Intraware 
an amount representing the fees that Netscape has paid hereunder (excluding 
the initial payment) up to [*]. Netscape shall have no obligation or 
liability for, and Intraware shall defend, indemnify and hold Netscape 
harmless from and against any claim based upon: (a) use of other than the 
then current, unaltered version of the Netscape Product, unless the 
infringing portion is also in the then current, unaltered release; (b) use, 
operation or combination of Netscape Products with non-Netscape programs, 
data, equipment or documentation if such infringement would have been avoided 
but for such use, operation or combination; (c) Intraware's or its agent's 
activities after Netscape has notified Intraware that Netscape believes such 
activities may result in such infringement; (d) compliance with Intraware's 
designs, specifications or instructions; (e) any modifications or marking of 
the Netscape Products not specifically authorized in writing by Netscape; (f) 
Intraware's use of any trademarks other than those set forth hereunder; or 
(g) third party software. The foregoing states the entire liability of 
Netscape and the exclusive remedy of Intraware with respect to infringement 
of any intellectual property rights, whether under theory of warranty, 
indemnity or otherwise.

     8.2.3 Neither party will have any liability to the other for any claim 
of infringement in this Section 8.2 based on (i) the other party's continued 
use or distribution, as the case may be, of a superseded product after the 
indemnifying party has given reasonable notice and a reasonable opportunity 
to update its use, or an altered release, except for such alteration(s) or 
modification(s) which have been made by the indemnifying party or under the 
indemnifying party's direction, if such infringement would have been avoided 
by the use of a current, unaltered release of such product, or (ii) the 
combination, operation, or use of any Services furnished under this Agreement 
with programs or data not created by the indemnifying party if such 
infringement would have been avoided by the use of the Services without such 
programs or data.

                                     ARTICLE 9
                                      DEFAULT

     9.1  EVENT OF DEFAULT . An "Event of Default" shall occur under any of the
following conditions:




                                       10
<PAGE>

     (A)  Either party fails to perform any material obligation to be 
performed by it hereunder within thirty (30) days after written notice from 
the other party that time for such performance has passed or, if no such time 
is prescribed, within thirty (30) days after written notice from the other 
party.

     (B)   Either party becomes insolvent or unable to pay its debts as they 
become due, makes an assignment for the benefit of creditors or files a 
petition in any insolvency proceeding or in any bankruptcy, reorganization, 
scheme of arrangement or reconstruction, or similar proceeding.
     
     (C)   A receiver, manager or liquidator is appointed for any of a 
party's assets or a petition is filed in any insolvency, bankruptcy, 
reorganization, scheme of arrangement, reconstruction or similar proceeding, 
and such receiver, manager or liquidator is not discharged, or such petition 
is not withdrawn, within ninety (90) days after such appointment or filing.  
9.2 Remedy . If either party causes to occur an Event of Default as specified 
in Section 9.1, then the non-defaulting party, at its option, shall have the 
right to terminate this Agreement by written notice as provided in Section 3 
and pursue any other remedy hereunder or otherwise available to it at law or 
in equity.  9.3 Compensation . Intraware hereby expressly agrees and 
acknowledges that, except as provided in Section 3 and in this Section 9.3, 
termination of this Agreement by either party shall not entitle it to any 
termination compensation or to any payment in respect of any goodwill 
established by Intraware during the Term or render Netscape liable for 
damages on account of any loss of prospective profits or on account of any 
expenditure, investment or obligation incurred or made by Intraware, or 
otherwise.

                                 ARTICLE 10
                           LIMITATION OF LIABILITY

EXCEPT FOR A BREACH OF SECTIONS 7 (CONFIDENTIALITY), 8 (INDEMNIFICATION) AND 11
(OWNERSHIP):

(A) EACH PARTY'S LIABILITY FOR DIRECT DAMAGES UNDER THIS AGREEMENT WILL IN NO
EVENT EXCEED [*]; AND

(B) NEITHER INTRAWARE NOR NETSCAPE WILL BE LIABLE FOR INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST DATA OR
LOST PROFITS, HOWEVER ARISING, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES OR FOR ANY SIMILAR CLAIM AGAINST LICENSEE BY ANY OTHER PARTY.
                                          
                                 ARTICLE 11
                                 OWNERSHIP

     11.1      NETSCAPE OWNERSHIP . Intraware shall acquire no rights in and to
the Netscape Products or the Netscape Customer Data, and all ownership rights in
and to the Netscape Products, Netscape Customer Data and any marketing or
customer data generated hereunder shall remain with Netscape or its licensors,
as appropriate. Intraware agrees that it shall not (i) sell, transfer or assign
any of same or any rights or interest therein, or (ii) create or suffer to exist
any liens with respect to the Netscape Products or its programs or publications,
except in accordance with this Agreement or the specific instructions of
Netscape or its licensor hereunder or statutory or common law liens resulting
from Netscape's failure to pay Intraware invoices.  Intraware acknowledges that
Netscape (or its licensor) is the owner of all intellectual and proprietary
rights in the Netscape Products or its programs and publications, including
source and object code, trademarks, copyrights and patents relating to the
Netscape Products or its programs and publications, and that neither this
Agreement nor performance of the Services hereunder 

                                       11
<PAGE>


     shall directly or indirectly create in or for Intraware any right, title or
interest therein, other than in accordance with the statutory or common law
liens referenced above.

     11.2      Intraware Ownership . Except as expressly stated herein, Netscape
shall acquire no rights in and to the Intraware Products or the Intraware
Customer data, and all ownership rights in and to such Intraware Product shall
remain with Intraware or its licensors, as appropriate. Netscape agrees that it
shall not (i) sell, transfer or assign any of same or any rights or interest
therein, or (ii) create or suffer to exist any liens with respect to the
Intraware Products or its programs or publications, except in accordance with
this Agreement or the specific instructions of Intraware or its licensor
hereunder or statutory or common law liens resulting from Intraware's failure to
pay Intraware invoices. Intraware acknowledges that Intraware (or its licensor)
is the owner of all intellectual and proprietary rights in such  Intraware
Product, including source and object code, trademarks, copyrights and patents
relating to the Intraware Products or its programs and publications, and that
neither this Agreement nor performance of the Services hereunder shall directly
or indirectly create in or for Intraware any right, title or interest therein,
other than in accordance with the statutory or common law liens referenced
above. 

                               ARTICLE 12
                                DISPUTES

Should any dispute or differences arise from this Agreement or any performance
thereunder, the parties shall first attempt to arrive at an amicable settlement,
as follows. A party shall identify the existence of a dispute by notifying the
other party in writing. Upon such notice, the matter shall be referred to a
senior executive officer of each party whose responsibilities are not in the
profit center that is the subject of the dispute, for oral presentations (with
minimal written support such as briefing charts or summary sheets). No outside
counsel may appear during this informal process.

If at the completion of such presentation such officers cannot resolve this
dispute, then either party may refer the dispute to non-binding mediation
conducted by JAMS/EndDispute in Santa Clara County, California (the "Venue").
The parties will share the costs of mediation. If the dispute is not resolved
after 45 days of mediation, the parties will refer the dispute to binding
arbitration by JAMS/EndDispute in the Venue. The results of any arbitration will
be final and non-appeallable, except that either party may petition any court of
competent jurisdiction in the Venue to review any decision relating to
intellectual property matters (including the scope of license rights), vacating
or modifying erroneous conclusions of law or findings of fact not supported by
substantial evidence. The arbitrator may fashion any legal or equitable remedy
except punitive or exemplary damages, which both parties waive. The arbitrator
will render a written decision, which may be entered in and enforced by any
court of competent jurisdiction, but which will have no preclusive effect in
other matters involving third parties. The losing party will pay the costs of
the arbitration and the reasonable legal fees and expenses of the prevailing
party, as determined by the arbitrator. The parties will jointly pay arbitration
costs pending a final allocation by the arbitrator. At any point in the dispute
resolution process, either party may seek injunctive relief preserving the
status quo pending the outcome of that process. Except as noted, the parties
waive any right to judicial process. The U.S. Arbitration Act and
JAMS/EndDispute rules will govern the arbitration process. Absent


                                       12
<PAGE>

fraudulent concealment, neither party may raise a claim more than 3 years after
it arises or any shorter period provided by applicable statutes of limitations.
California law, without regard to its conflict-of-law provisions, will govern
this Agreement. either party shall have any remedy to it available at law or in
equity (but not in contradiction of the provisions including limitation of
liability) hereunder. An attempt at settlement shall be deemed to have failed
when one of the parties advises the other party in writing to this effect, in
which event either party shall have any remedy to it available at law or in
equity. Settlement discussions and materials will be confidential and
inadmissible in any subsequent proceeding without both parties' consent.

                                  ARTICLE 13
                                    TAXES

All prices are in U.S. Dollars and are exclusive of any applicable taxes.
Intraware shall be responsible for filing all appropriate federal, state and
local tax forms related to payment for its Services under this Agreement.
Intraware shall be responsible for sales or use taxes which are due solely by
reason of Intraware's performance of Services hereunder other than taxes
assessed on Intraware's income. Each party shall cooperate with the other in
minimizing any applicable tax. In addition, each party shall reasonably
cooperate with the other in the event of a government audit.

                                  ARTICLE 14
                                    EXPORT

Intraware shall comply fully with all then current applicable laws, rules and
regulations relating to the export of technical data, including, but not limited
to any regulations of the United States Office of Export Administration and
other applicable governmental agencies and Intraware acknowledges that by virtue
of certain security technology embedded in the Netscape Products, that export of
such software may not be legal

                                  ARTICLE 15
                           MARKETING AND PROMOTION

     15.1      MARKETING COLLATERAL . Reasonable amounts of marketing collateral
(i.e., pamphlets, brochures, and the like) associated with the
SubscribNet-Registered Trademark- service will be made available to Netscape.

     15.2      OUTBOUND MARKETING . All outbound marketing content including all
electronic  communication with End Users who are not Intraware Customers will be
approved by Netscape. The parties will mutually agree upon the guidelines for
marketing materials, as set forth in the Statement of Work.

     15.3      NETSCAPE MARKETING EFFORTS. Netscape will use reasonable
commercial efforts to communicate and disseminate the details of the SubscribNet
program to its sales force, customer service representatives, technical support
representatives, Channel Distributors, third party partners and end user
customers upon implementation, launch and on an ongoing basis.

     15.4      JOINT PRESS RELEASE. Netscape and Intraware will jointly issue 
a press release describing Netscape's usage of Intraware's 
SubscribNet-Registered Trademark- service. Such release will be issued within 
7 days of execution of this Agreement or as soon thereafter as possible. 
Netscape will support the release with timely and reasonably scheduled press 
and analyst calls.


                                       13
<PAGE>

     15.5      Response Times . Netscape shall respond to Intraware requests for
approval of marketing materials within 24 hours during a business day or as soon
as practicable thereafter, or otherwise in accordance with the Statement of
Work, to ensure timely delivery of such materials to End Users, taking into
consideration the importance of timeliness to the SubscribNet brand.  

                                     ARTICLE 16
                                   MISCELLANEOUS

     16.1  Order of Priority . In the event of a conflict between this
Agreement, the Statement of Work and any outstanding agreements between Netscape
and Intraware, the order of priority of this Agreement shall be as follows: (a)
this Agreement, (b) the Statement of Work and (c) other exhibits hereto.

     16.2      Force Majeure . Neither party shall be liable for delays in its
performance of this Agreement occasioned by strikes, fires, accidents, or by
other causes beyond its control. In the event of a stoppage or delay suffered by
Intraware resulting from any such cause, Intraware shall perform such parts of
the work as Intraware is capable of performing and shall resume full performance
of the Services as soon as is reasonably practicable.

     16.3      Survival . The provisions of Sections 2.7 (A) and (C), 3.2
(Termination), 9.2 and 9.3 (Default), and Articles 10 (Limitation Of Liability),
11 (Ownership), 13 (Taxes), and 16 (Miscellaneous) shall survive termination of
this Agreement. The provisions of Articles 6 (Representations and Warranty) and
8 (Indemnification) shall survive termination for a period of four years
thereafter. The provisions of Article 7 (Confidentiality) shall survive
termination of this Agreement for a period of five years thereafter.

     16.4      Assignment . Neither party to this Agreement shall assign any
rights hereunder without the prior written consent of the other party, which
consent shall not be unreasonably withheld. In the event of a merger or
consolidation involving either party in which that party is not the surviving
corporation the Agreement will transfer or be assigned to the resulting
corporation or entity without approval provided that such acquiror agree in
writing to be bound by the terms of this Agreement. This Agreement shall be
binding upon and inure to the benefit of the parties and their successors,
executors, administrators, legal representatives and assigns.

     16.5      Severance . In the event that any provision of this Agreement
shall be held by a court of law or other governmental agency to be void,
voidable, or unenforceable, the remaining portions hereof shall remain in full
force and effect.
     
     16.6      Relationship . Intraware is an independent contractor and nothing
     contained herein shall be construed to create any other relationship
     between the parties. Nothing in this Agreement shall be construed to
     constitute either party as the agent of the other party for any purpose
     whatsoever, and neither party shall bind or attempt to bind the other party
     to any contract or the performance of any other obligation, or represent to
     any third party that it has the right to enter into any binding obligation
     on the other party's behalf.

     16.7      Governing Law . All questions concerning the validity and
operation of this Agreement and performance of the obligations imposed upon the
parties hereunder shall be governed by the substantive laws of the State of
California. Jurisdiction and venue shall be in Santa Clara County or the
Northern District of California.


                                       14
<PAGE>

     16.8      Headings . The headings and titles to the Articles and Sections
of this Agreement are inserted for convenience only and shall not be deemed a
part hereof or affect the construction or interpretation of any provision
hereof.

     16.9      Remedies . Unless otherwise expressly provided herein, the rights
and remedies hereunder are in addition to, and not in limitation of, other
rights and remedies available to the parties, and exercise of one right or
remedy shall not be deemed a waiver of any other right or remedy.

     16.10     No Amendment or Waiver . No amendment, modification, deletion,
addition or other change in this Agreement or any provision hereof, or wavier of
any right or remedy herein provided, shall be effective for any purpose unless
specifically set forth in a writing signed by the party to be bound thereby. No
waiver of any right or remedy in respect of any occurrence or event on one
occasion shall be deemed a waiver of such right or remedy in respect of such
occurrence or event on any other occasion.

     16.11     Entire Agreement . This Agreement supersedes all other
agreements, oral or written, heretofore made with respect to the subject matter
hereof and the transactions contemplated hereby and, with the Attachments
hereto, contains the entire agreement of the parties.


                                       15
<PAGE>

     16.12     Notices . Notices and communications required or permitted to be
given under this Agreement shall be written in English and shall addressed as
set forth below.

If to Netscape:
     Netscape Communications Corporation
     501 E. Middlefield Road
     Mountain View, CA 94043
     Attention: Tony Weber
     Title: Finance Manager/Customer Satisfaction
     Telephone: 650/937-3095
     Fax: 650.937-5441

If to Intraware:
     Intraware, Inc.
     25 Orinda Way, Orinda CA 94563
     Attention: Cindy Mascheroni
     Title: Vice President Business Development
     Telephone: 925/254-4506
     Fax: 925/253-4599
     
Notice shall be sent by registered mail, postage prepaid, return receipt
requested, by reputable overnight courier, paid by the sender, or by facsimile.
The date of receipt shall be deemed to be the date on which such notice was
actually received. Each party shall promptly give the other party written notice
of any change of address.

     16.13      Complying with the Law . Intraware and Netscape agree to comply
fully with all federal, state and local laws.

     16.14     Attorneys' Fees . The prevailing party in any dispute shall have
all court costs, expenses, reasonable attorneys' fees, and any other relief a
court orders paid by the other party. 

     16.15.    Insurance . Intraware, at its sole cost and expense, shall secure
and maintain adequate insurance coverage as is necessary, as a reasonable
prudent businessperson, for Intraware to bear all of its obligations under this
Agreement. On Netscape's request, Intraware shall provide Netscape with
satisfactory evidence of such insurance. Before any cancellation or material
change in any coverage, Intraware shall provide Netscape with 30 days' advance
written notice.


                                       16
<PAGE>


     16.16 Counterparts . This Agreement may be executed in counterparts or by
facsimile, each of which shall be an original, and all of which together shall
constitute one and the same agreement.


IN WITNESS WHEREOF, authorized representatives of the parties hereto have
executed this Agreement as of the Effective Date.


NETSCAPE COMMUNICATIONS CORPORATION

By:   /s/ Dana Stalder
    ----------------------------------------------
Print name:  Dana Stalder
             -------------------------------------
Print title:  Director of Finance & Operation
                Enterprise Sales
             -------------------------------------


INTRAWARE INC.


By:   /s/ Donald M. Freed
    ----------------------------------------------
Print name:  Donald M. Freed
             -------------------------------------
Print title:  EVP / CFO
             -------------------------------------


                                       17
<PAGE>


                                    ATTACHMENT A
                                 STATEMENT OF WORK

See Attached Pages

                                       18
<PAGE>


                                    ATTACHMENT B
                                THIRD PARTY PRODUCTS


Products on the Netscape price list as of September 3, 1998 made by the 
vendors listed below.** (Inclusion on this list does not imply permission 
from any Third Party to perform some or all of the Services; that will need 
to be determined on a case by case basis between the parties.)

Oracle
Legato
Marimba
CS&T
Bull**
Grapevine
Novell
Diffusion
Actuate
Enwisen


** Bull products will be listed as soon as practicable.







                                       19
<PAGE>



                                    ATTACHMENT C
                              NETCENTER GENERAL TERMS

UPTIME

The Service will function substantially in accordance with the terms set forth
in this Agreement. In any given twenty-four hour period during the Service
Period, the Service shall have an uptime of at least 98% with industry standard
downtime for maintenance, provided that such downtime not occur at peak traffic
times. Intraware shall repair any malfunctions of the Service within a
reasonable period of time not to exceed (i) 2 days for material malfunctions of
the Service after written notice by any party of such condition, and (ii) 4 days
for any non-material malfunction of the Service after written notice by any
party of such condition or as otherwise agreed to by the parties.

MAILTO LINK

Notwithstanding the provisions below, Netscape may in its discretion require
that the mailto link send certain help requests to Netscape, as the parties
shall agree in the Statement of Work.  For purposes of this Agreement, "Service
Pages" shall refer to the co-branded pages on Netcenter being designated
hereunder for the Service.

NETCENTER GENERAL TERMS




SEE ATTACHMENT
SEE ALSO ADDITIONAL ATTACHMENT TO BE MUTUALLY AGREED AND ATTACHED
AS EXHIBIT C-2, COVERING NETCENTER DESIGN AND SPECIFICATIONS AND
REPORTING REQUIREMENTS





                                       20
<PAGE>


                                   ATTACHMENT C-1
                           USER REGISTRATION AND PRIVACY

I. DEFINITIONS

"Netcenter Registration" means the portion of the registration that is
maintained, hosted, and controlled by Netscape and applies to multiple services
across Netcenter. Netcenter Registration includes the assignment of a user name,
password, and the collection of core Netcenter user profile data including but
not limited to: First name, Last name, Address, City, State, Country, Zip Code,
Email Address, Age and Gender.  Netscape Registration means any registration
that is maintained, hosted, and controlled by Netscape and applies to Netscape's
Web Site. Netscape Registration includes the assignment of a user name,
password, and the collection of core user profile data including but not limited
to: First name, Last name, Address, City, State, Country, Zip Code, Email
Address, Age and Gender.

II. REGISTRATION PROCESS

To the extent that Intraware desires to offer a registration process, Intraware
will be responsible for the implementation of the Service Registration and the
integration of the Service with Netcenter Registration. The functionality,
design, and, integration of the Service Registration process and Netcenter
Registration will be subject to Netscape's approval, terms and conditions as
defined this Agreement. Such specifications, terms and conditions may be revised
by Netscape from time to time upon 30 days prior notice to Intraware. Intraware
will implement changes within a 30 day period unless the parties mutually agreed
otherwise. The point of entry to the registration area from the Service shall be
hosted and controlled by Netscape unless otherwise determined by Netscape.

III. REGISTRATION FEATURES

The Service Registration area shall be co-branded and have a look and feel which
is consistent with the implementation of the registration process in other
sections of Netcenter. Intraware shall not launch the Service Registration until
Netscape has notified Intraware in writing that Netscape has accepted
Intraware's implementation. Intraware shall manage site access using Netcenter
site access models, as such site access models shall be determined by Netscape
from time to time upon notice to Intraware. Netscape shall transfer to Intraware
all data necessary to provide site access to registered Netcenter users.
Intraware will make commercially reasonable efforts to implement such changes
within a 30 day period.

III.  DATA COLLECTED BY INTRAWARE DURING SERVICE REGISTRATION PROCESS

Netscape will determine the data to be collected in the Service Registration
process considering Intraware's recommendations and technical restrictions.
Netscape reserves the right to change  such data requirements from time to time.
Intraware will make BEST efforts [STILL AN ISSUE] to implement these changes
within 5 working days unless mutually agreed to otherwise. If Netscape
implements a Netcenter loyalty program, Intraware shall also offer end user
loyalty selections as part of the Service Registration process at Netscape's
request. Intraware shall deliver to Netscape data collected pursuant to such
loyalty programs in a format and timeframe as mutually agreed to by the parties.

V.   DATA TRANSFER 

Intraware shall use commercially reasonable efforts to transfer all end user 
data collected during the Service Registration process and data collected by 
any other means, to Netscape in real time data transfer, unless otherwise 
agreed to by the parties. Netscape reserves the right to request any 
information collected during the Service Registration to be supplied in a 
Netscape specified format and timeframe. If Intraware collects information 
about users 


                                     21
<PAGE>

accessing the Service in addition to information supplied by the users during 
the registration process, such information shall be made available to 
Netscape in a format and timeframe as the parties shall mutually agree.

VI.    NETCENTER CONSIDERATIONS

All third party programs participating in the Service within Netcenter shall 
register users with Netcenter when the user completes an order, if such user 
is not already registered with Netcenter. If a user is a registered Netcenter 
member, Intraware shall pre-populate relevant customer data fields in the 
customer order form based on information in the Netcenter database or 
seamlessly pass this information to the third party provider.

VII.   USE OF PERSONAL DATA

Ownership and use of customer data shall be as set forth in the Agreement. 
Intraware: (i) shall have the right to aggregate such data and information 
and use such aggregated data only for marketing and reporting pertaining to 
the SubscribNet service and specifically not for sales solicitation of 
customers), except as required for legal, audit or tax purposes; (ii) shall 
not disclose to any third party such end user data and information without 
Netscape's prior written approval; and (iii) may use information collected 
about the users during registration or from any other means ("End User 
Information") only for the purpose of marketing Netcenter programs to the 
users. The parties shall treat all data pertaining to the Service, including 
without limitation Netscape Customer Data and Intraware Customer Data, as 
Confidential Information. Intraware may not disclose any non-Intraware 
customer data to any third party such end user data and information without 
Netscape's prior written approval. It is a material obligation of this 
Agreement that Intraware shall adhere to Netscape's then-current privacy 
policy, set forth at http://home.netscape.com/legal_notices/privacy.html or 
at such other URL as Netscape may designate from time to time. The parties 
will cooperate to create guidelines for Intraware's disclosure of aggregate 
statistical information concerning Service's demographics and use to 
advertisers. Intraware shall not resell or disclose such End User Information 
to any third party; provided however, that Intraware may sell or disclose 
such End User Information to third parties upon prior notice to and consent 
from such end users and written approval from Netscape. If Netscape 
determines that Intraware or third party in contract with Intraware is not 
complying with the terms of use of personal data published on Netscape's Web 
Site at http://home.netscape.com/netcenter/index.html, or such other URL as 
Netscape may determine from time to time, Netscape may terminate this 
Agreement upon written notice to Intraware if Intraware is not in compliance 
within 5 days of written notice from Netscape. After a given end user has 
requested to be "unsubscribed" from the Service, Intraware will terminate all 
Services unless otherwise specified by the user and discontinue any use of 
the End User Information associated with the given user. After the 
termination or expiration of the Service Period, Intraware will transfer all 
non-Intraware customer data, including Netscape Customer Data, to Netscape 
and destroy all copies of that data.


                                      22
<PAGE>


                                 ATTACHMENT C-2


- -NETCENTER DESIGN AND IMPLEMENTATION SPECIFICATIONS
- -NETCENTER REPORTING REQUIREMENTS




                                      23
<PAGE>


                                 ATTACHMENT D
                   MUTUAL CONFIDENTIAL DISCLOSURE AGREEMENT


PREVIOUSLY EXECUTED DOCUMENT MUST BE ATTACHED




                                      24
<PAGE>


                                 ATTACHMENT D
                               ESCROW AGREEMENT

SEE ATTACHED PAGES




                                      25


<PAGE>

                      CONFIDENTIAL TREATMENT REQUESTED

[*] Denotes information for which confidential treatment has been requested 
pursuant to a confidential treatment request filed with the Securities and 
Exchange Commission. Confidential portions omitted have been filed separately 
with the Commission.

                                                                 Exhibit 10.13

[NETSCAPE LOGO]

                                U.S. ENGLISH LANGUAGE
                             NETCENTER SERVICES AGREEMENT
                                     COVER SHEET

This Netcenter Services Agreement, of which this page is a cover sheet 
("COVER SHEET"), is entered into between Netscape Communications Corporation, 
a Delaware corporation ("NETSCAPE"), and Intraware, Inc., a Delaware 
corporation ("PARTICIPANT"), effective as of the date of Netscape's signature 
below ("EFFECTIVE DATE").

BRIEF DESCRIPTION OF SERVICE: A channel called the IT Center within 
Netcenter's Computing and Internet channel which will include a range of 
interactive services offered by sponsors and content providers. TERRITORY: 
North America LAUNCH DATE: The earlier to occur of the date on which the 
Service is functional and accessible to end users, or October 14, 1998. LOCAL 
LANGUAGE: U.S. English SERVICE PERIOD (EXCEPT FOR THE ADVERTISING PACKAGE 
DESCRIBED IN EXHIBIT A): 12 months beginning on the Launch Date ADVERTISING 
SERVICE PERIOD: beginning on the Effective Date

ADDRESSES FOR NOTICE:
Intraware, Inc.                    Netscape Communications Corporation
25 Orinda Way                      501 East Middlefield Road, MV-002
Orinda, CA 94563                   Mountain View, CA 94043
USA                                USA
Fax: (925) 253-4599                Fax: (650) 528-4123
Attn: Cindy Maascheroni            Attn: General Counsel

INTRAWARE, INC.                    NETSCAPE COMMUNICATIONS
                                         CORPORATION
By:  /s/ Cindy Mascheroni          By:  /s/ Mike Homer
Name: Cindy Mascheroni             Name:  Michael J. Homer
Title: VP Business Development     Title: EVP & GM of Netcenter 
Date: September 3, 1998            Effective Date:  9/3/1998

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           1                   Rev. 082598


<PAGE>
                                       
                             U.S. ENGLISH LANGUAGE
                          NETCENTER SERVICES AGREEMENT
                                          
                            NETCENTER SPECIAL TERMS

IN CONSIDERATION OF THE MUTUAL COVENANTS CONTAINED HEREIN, THE PARTIES AGREE 
AS FOLLOWS:

1      DEFINITIONS

"AGREEMENT" means this Netcenter Services Agreement, including the Netcenter
Special Terms and General Terms and the following Exhibits:
Exhibit A: The Service/The Advertising Package
Exhibit B: Payment
Exhibit C: User Registration and Privacy
Exhibit D: Mutual Confidential Disclosure Agreement
Exhibit E: Participant's Trademark Guidelines

"CHANNEL" means the link on Netcenter, which provides content (at the top
level), links, community components (i.e., mail, chat, discussion groups, etc.),
e-commerce opportunities or links, and other tools, resources, and applications
pertaining to the Computing and Internet topic.

"CHANNEL INDEX PAGE" means that certain page on Netcenter programmed by Netscape
to serve as a gateway to the Channel or the Service Index Page.

"INDEX PAGES" mean the Channel Index Page and the Service Index Page.

"NETCENTER" means that area of Netscape's Web Site that offers online consumer
and business services and shopping opportunities to end users.

"NET REVENUE" means gross revenue less reasonable expenses, including, without
limitation, sales commissions, agency fees, or other reasonable costs directly
associated in the process of promoting and creating the Service. In no event
will the aggregate of such reasonable expenses exceed 25 percent of gross
revenues.

"NETSCAPE'S WEB SITE" means the collection of Local Language HTML documents
targeted at end users in the Territory and currently accessible by the public
via the Internet at the URL http://home.netscape.com and/or at such other URL or
locations as Netscape may designate. Netscape's Web Site does not include any
future technologies or future uses of existing technologies which might embody a
collection of documents (other than HTML documents) on the Internet.

"PARTICIPANT'S WEB SITE" means Participant's primary Local Language Web site,
which is currently accessible by the public via the Internet at the URL
http://www.intraware.com.

"SERVICE" will have the meaning set forth in Section 2.1 of the Netcenter
Special Terms.

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           2                   Rev. 082598


<PAGE>

"SERVICE INDEX PAGE" means that certain page, linked to or accessible from 
Netcenter, that serves as the first available point of entry for an end user 
accessing the Service from Netcenter or the Channel.

"SERVICE PAGES" mean all pages of the Service.

2      THE SERVICE

2.1    Description of Service. Participant will provide Netscape with Local 
Language content and other services (the "SERVICE") for inclusion in the 
Channel and targeting to end users in the Territory. Participant will be the 
only content-provider within the Service unless otherwise agreed upon by the 
parties. The Service does not include the Channel Index Page. All access to 
the Service Pages and Index Pages shall be deemed to be via Netscape's Web 
Site and therefore considered to be Netscape traffic. The specifications for 
the Service are set forth on Exhibit A.

2.2    Index Pages. Participant will maintain the Service Index Page on 
Participant's servers; provided, however, Netscape shall have the option to 
maintain the Service Index Page on Netscape's servers at any time. If 
Netscape decides to exercise its option to maintain the Service Index Page, 
the parties shall cooperate to ensure that the Service will have the same 
content and services available to end users at all times.  The Channel Index 
Pages will be maintained on Netscape's servers. Each Index Page will include 
areas for co-branding, advertising, content or sponsorships. Participant will 
provide to Netscape the content for use on the Service Index Page.

Additional sections and services may be added to or deleted from Exhibit A 
from time to time upon mutual agreement of the parties.

2.3    Service Pages. Participant and Netscape shall mutually agree on the 
initial design and look and feel of the Service Pages in accordance with 
Exhibit A. Netscape shall provide specifications and production schedule (if 
any) for the navigation, templates and architecture of the Service Pages in 
accordance with Exhibit A.  Netscape may (i) amend Section I(a) of Exhibit A 
as mutually agreed upon with Participant; and (ii) amend Section 1(b) of 
Exhibit A from time to time upon reasonable notice to Participant. Unless 
otherwise agreed, the Service Pages shall not include any link outside of the 
Channel. The Service Pages shall:

       2.3.1   Be produced and managed by Participant, including but not 
limited to hiring and managing creative, technical, customer support, and 
general staff as needed;

       2.3.2   Be hosted and maintained solely on Participant's servers;

       2.3.3   Have a "Netscape.com" domain name or such other domain name as 
Netscape may determine

       2.3.3   Include a field providing search functionality; and

       2.3.5   Be directly linked, within one click, to Netscape's Web Site.

       2.4     Co-Branding. The Service Pages will be co-branded by Netscape and
Participant. The co-branding will be subject to Netscape's then-current design
guidelines and will include Participant's company name and logo; provided,
however, the co-branded web pages shall include Participant's company logo so
that it will be 

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           3                   Rev. 082598

<PAGE>

(i) immediately visible to an end user accessing the co-branded web page, 
without any Netcenter Services Agreement scrolling or navigation by such end 
user; and (ii) not less prominent than Netscape's company logo. Service 
Implementation. Participant shall provide consistent and continuously updated 
content for the Service Pages. For the Service Pages, Netscape and 
Participant shall agree upon (i) a schedule for regular updates; (ii) a 
quality assurance procedure; and (ii) a bug tracking process. All content 
supplied by content providers to Netscape, including content provided by 
Participant for the Service, will meet Netscape's specifications with regard 
to page size, loading speed and speed of access to database driven content as 
set forth in Exhibit A. Participant shall be responsible for the production, 
technology deployment, content programming, and creation of graphic user 
interfaces of the Service; all in accordance with Netscape's then-current 
guidelines. The Service shall use substantially the same technology and 
advantages that Participant uses in its own proprietary service(s) unless 
otherwise mutually agreed by the parties. The Service shall not be 
disadvantaged or suffer from inferior production, programming or performance 
relative to Participant's similar services, or any similar service that 
Participant might make available to, or operate on behalf of, third parties. 
The Service shall perform substantially in accordance with the performance 
standards of its own proprietary services, including, but not limited to, 
load time, timeliness of content, and quality of programming. Participant's 
obligation to produce the Service, including production services, technology 
deployment and content programming that meets or exceeds standards 
established by Participant on Participant's Web Site or services (or any web 
site or services Participant manages for any third party) and general 
industry standards is a material obligation of Participant under this 
Agreement.

2.6    Service Name. The Service name will be as set forth in Exhibit A or as 
otherwise mutually agreed upon by Netscape and Participant. Participant shall 
not independently use the Service name without Netscape's prior written 
consent unless such use occurs in connection with Participant's advertising 
sales and promotional efforts on behalf of the Service provided, however, 
Participant shall have the right to use Participant's own brand name. If the 
Service name includes a co-branding component that is not generic or 
descriptive, Participant may not use the Service name with Netscape's name 
expunged; provided, however, Participant shall have the right to use 
Participant's own brand name. 

2.7    License Grant. During the Term and to the extent necessary for 
Netscape to fulfill its obligations under this Agreement, Participant grants 
to Netscape to use within the Service or Netcenter the non-exclusive, 
worldwide and royalty-free right to store, display, perform, transmit, 
re-transmit and otherwise use the data, information, content or other 
intellectual property provided by Participant. Netscape's use of 
Participant's trademark hereunder shall be subject to (i) Participant's 
trademark guidelines as set forth in Exhibit E; and (ii) approval by 
Participant, such approval not to be unreasonably withheld.

2.8    Technical Support.

       2.8.1   During the Term, Participant will provide technical support to 
Netscape to ensure that content is correctly received and displayed by 
Netscape. Participant shall 

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           4                   Rev. 082598

<PAGE>

provide technical support services for the Service to Netscape on a timely 
basis, appoint a technical contact to whom Netscape may address all technical 
questions relating to the Service, and to promptly remedy any material 
malfunctioning of the Service. Participant shall be solely responsible for 
the purchase, implementation, maintenance and support of all software and 
hardware required to fulfill its obligations under the Agreement.
       
       2.8.2    During the Term, Netscape shall promptly provide technical 
support services to Participant for the interaction between the Service Index 
Pages and Netscape's Web Site on a timely basis and appoint a technical 
contact to whom Participant may address all technical questions relating to 
the technical interface between such areas.

       2.9     Customer Support Programs. Participant shall provide the 
following customer support features in the Service: (i) seventy-two (72) hour 
response to customer inquiries; (ii) twenty-four (24) hour notification of 
order confirmation and estimated delivery time; and (iii) a secure 
transaction environment (supporting at least SSL 3.0, or the then current 
industry standard). Participant shall use commercially reasonable efforts to 
provide programs including gift search, universal check-out, reminder 
programs, and other programs and features as Netscape may determine. 

       2.10    Quarterly Reviews. Netscape and Participant agree to establish 
quarterly reviews of the Service to evaluate the success of the Service and 
agree to modifications and improvements to the Service.

       2.11    Equal Treatment. Netscape shall ensure that within the 
Service, Participant's products and services are accorded a position of 
prominence, overall as well as on an element by element basis, at least as 
great as the positioning given any competitive resellers.

3      PAYMENT

For the benefits provided to Participant under this Agreement, Participant 
shall pay Netscape in the amount and subject to the terms set forth in 
Exhibit B.

4      MARKETING AND PROMOTION OF THE SERVICE

The responsibilities for marketing and promotion are as follows:

       4.1     Advertising and Sponsorship Responsibilities. Netscape will 
sell all advertising and sponsorships for the Index Pages. Netscape and 
Participant shall share Net Revenues from selling advertising or sponsorships 
for the Index Pages in accordance with Exhibit B.

       4.2     Service Promotion. Netscape shall develop and run targeted
advertisements for the Service and look for opportunities for cross-promotion of
the Service within Netcenter. Netscape's Service promotions shall consist of
banner ads, text links, marquee ads, spotlight and button sponsorships. Netscape
shall determine where to place these ads in the Channel or other areas of
Netcenter. Netscape shall deliver a minimum cumulative total of [*]
impressions or page views relating to the promotion of the Service.

5.     ADVERTISING PACKAGE

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CONFIDENTIAL                           5                   Rev. 082598

<PAGE>

       5.1     Placement of Advertising. Netscape shall provide to 
Participant the advertising placement package described in Section II of 
Exhibit A.

       5.2 Delivery of Impressions/Page Views. For the advertising package 
described in Section II of Exhibit A, Participant will allow Netscape to 
serve [*] impressions by October 31, 1998, then Netscape will deliver 
an additional [*] impressions of advertising based on the 
specifications described in Section II of Exhibit A during the Term.

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           6                   Rev. 082598

<PAGE>

                            NETCENTER GENERAL TERMS


       1.    PROPRIETARY RIGHTS

Copyrighted elements or trademarks contained in, or used in conjunction with,
the Service shall be the property of the copyright or trademark owner. Ownership
of all end user data and information related to the Service shall be as set
forth in Exhibit C.

       2.    NETCENTER PROGRAM REQUIREMENTS

       2.1   User Registration. In order to offer a compelling end user 
experience in the Service, Netscape and Participant shall cooperate to 
streamline the registration process so that each end user needs to register 
only once for the services within Netcenter. The Service's user registration 
processes will be integrated with Netscape's "Universal Registration" system 
and be consistent with Netscape's then-current privacy policy, each as set 
forth on Exhibit C.

       2.2   Community Services/Consistent Environment. Where applicable, 
Participant will integrate Netscape's then-current Netcenter core community 
services into the Service. Netscape will, from time to time, notify 
Participant of changes in the core community services.

       3.    NETSCAPE PRODUCTS AND TECHNOLOGY

3.1    Optimize for Netscape Technology. In order to optimize the efficiency of
       the Service:

3.1.1  Within all aspects of the Service, Participant will use best efforts to
       ensure compatibility with the client software used by Netcenter members,
       especially the latest version of Netscape Communicator client software;

3.1.2  Participant will consider the use of at least [*] of
       Netscape [*] software product to maintain Participant's Web
       Sites;

3.1.3  Participant will display the "Netscape Now" button prominently on the
       home page of Participant's Web Site, on the Service Pages, and on any
       page on Participant's Web Site which contains a virtual button or other
       text or graphic for any third party Internet client or server software,
       software provider or online service; and

3.1.4  [*]

       3.2     Course of Dealing. In consideration of (i) the use of the 
netscape.com domain name for the Service, and (ii) the treatment of the 
Service as a fundamental part of the Netcenter service, until such time as 
Microsoft Corporation fully publicly documents and makes available its 
operating systems' programming interfaces sufficiently to enable Netscape to 
make use of all of the facilities and resources of those operating systems on 
a basis equal to that Microsoft Corporation, Participant agrees to the 
following:

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Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           7                   Rev. 082598

<PAGE>

       3.2.1   No Disadvantage. Participant shall not make any content 
available solely to users of client software or services other than 
Netscape's, or disfavor or disadvantage users of Netscape client software or 
services in any way relative to users of other Internet client software or 
services; and

       3.2.2   [*]
       
       3.3     No Disabling. Participant shall not provide or implement any
means or functionality that would (i) alter, modify or enable end users to alter
or modify, any Netscape client software, standard user interface or
configuration (collectively, the "Software"), (ii) disable any functionality of
the Software or any other Internet browser software, or (iii) modify the
functioning of pages served from Netscape's Web Site.

       3.4     Mailto Link. Participant shall make commercially reasonable 
efforts to include on the Service Pages a "mailto" link that users of 
Participant's proprietary service can use to direct questions or help 
requests to Participant. Participant will use reasonable efforts to reply 
promptly, but in any event within 1 week, to any such question or help request

4      HARMFUL CONTENT

Participant is solely responsible for any liability arising out of or 
relating to (i) the Service and/or (ii) any material to which users can link 
through the Service. Except for content provided within Participant's 
Radarscope, Ask James, Compariscope, Intranet library and SubscribNews 
services or such other editorial content and analysis tools services as the 
parties shall mutually agree from time to time, if Netscape is aware that the 
Service contains any material that Netscape deems likely to cause Netscape 
material harm, then Netscape will inform Participant and may (i) not include 
the Service on Netscape's Web Site, and/or (ii) terminate this Agreement if 
Participant has not revised, to Netscape's satisfaction, the Service or 
otherwise altered the Service within 1 business day after receipt of written 
notice from Netscape. Netscape reserves the right not to include in the 
Netscape's Web Site all or any part of the Service that does not 
substantially conform to the terms set forth herein.

5      WARRANTIES

       5.1     Participant Warranty. Participant warrants that: (i) it holds 
the necessary rights to provide, and permit the use of, the Service, any 
content provided by Participant for the Service and any material to which 
users can link directly therefrom, and that the license granted to Netscape 
hereunder is sufficient to enable Netscape to use the Service; (ii) the 
Service does not infringe on any third parties' proprietary or personal 

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           8                   Rev. 082598

<PAGE>

rights, or otherwise violate applicable laws, rules or regulations or rights 
of any third parties (iii) other than as specifically set forth in this 
Agreement, Netscape shall not be obligated to pay any fees or royalties for 
including the Service in Netcenter; and (iv) the Service and any material to 
which users can directly link through the Service will not violate any 
criminal laws, rights of any third parties, or any applicable local, state, 
national or international laws. Participant further warrants that the Service 
will function substantially in accordance with the terms set forth in this 
Agreement. In any given twenty-four hour period during the Service Period, 
the Service shall have an uptime of at least 98% with industry standard 
downtime for maintenance, provided that such downtime not occur at peak 
traffic times. Participant shall repair (i) any material malfunctions of the 
Service within a reasonable period of time (not to exceed 2 days) after 
notice by any party of such condition; and (ii) any non-material malfunctions 
of the Service within 4 days after notice by any party of such condition or 
as otherwise agreedto by the parties.

5.2     Netscape Warranty. Netscape warrants that (i) it has the right to 
perform the services set forth in this Agreement, and (ii) Participant shall 
not be obligated to pay any fees or royalties for participating in Netcenter 
other than as specifically set forth in this Agreement. Netscape further 
warrants that Netcenter will function substantially in accordance with the 
terms set forth in this Agreement. In any given twenty-four hour period 
during the Service Period, Netcenter shall have an uptime of at least 98% 
with industry standard downtime for maintenance, provided that such downtime 
not occur at peak traffic times. Netscape shall repair any malfunctions of 
Netcenter within a reasonable period of time (not to exceed 2 days) after 
notice by any party of such condition.

5.3    Disclaimer. THE WARRANTIES PROVIDED BY THE PARTIES HEREIN ARE THE ONLY 
WARRANTIES PROVIDED BY THE PARTIES WITH RESPECT TO THE SUBJECT MATTER OF THIS 
AGREEMENT. SUCH WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES BY THE 
PARTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF 
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE 
SUBJECT MATTER OF THIS AGREEMENT.

6      INDEMNITY

6.1    Participant Indemnity. Participant shall indemnify, hold harmless and
       defend Netscape from and against any and all claims, liabilities,
       losses, damages, expenses and costs (including attorneys' fees and
       costs) arising out of or relating to: (a) a breach of Participant's
       representations or warranties under Section 5.1 of the Netcenter General
       Terms; (b) the Service, any content provided by Participant for the
       Service and any material to which users can directly link through the
       Service; (c) other information supplied or managed by Participant for
       the Service; or (d) the negligence or intentional wrongdoing of
       Participant, except to the extent that Netscape is responsible under
       Section 6.2 of the Netcenter General Terms. Participant will pay
       resulting costs, damages and legal fees finally awarded in such action
       in a court or in a settlement which are attributable to such claim
       provided that: (i) Netscape promptly notifies Participant in writing of
       any such claim; (ii) Participant has sole control of the defense and all
       related settlement negotiations; and (iii) Netscape cooperates with
       Participant, at Participant's expense, in defending or settling such
       claim.

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           9                   Rev. 082598


<PAGE>

6.2    Netscape Indemnity. Netscape shall indemnify, hold harmless and defend
       Participant from and against any and all claims, liabilities, losses,
       damages, expenses and costs (including attorneys' fees and costs)
       arising out of or relating to: (a) a breach of Netscape's
       representations or warranties under Section 5.2 of the Netcenter General
       Terms; (b) any content provided by Netscape to Participant for use in
       the Service in accordance with this Agreement; or (c) the negligence or
       intentional wrongdoing of Netscape, except to the extent that
       Participant is responsible under Section 6.1 of the Netcenter General
       Terms. Netscape will pay resulting costs, damages and legal fees finally
       awarded in such action in a court or in a settlement that are
       attributable to such claim provided that: (i) Participant promptly
       notifies Netscape in writing of any such claim; (ii) Netscape has sole
       control of the defense and all related settlement negotiations; and
       (iii) Participant cooperates with Netscape, at Netscape's expense, in
       defending or settling such claim.

7      LIMITATION OF LIABILITY
EXCEPT FOR A BREACH BY EITHER PARTY IN CONNECTION WITH EACH PARTY'S 
INDEMNIFICATION OBLIGATIONS SET FORTH IN SECTION 6 OF THESE NETCENTER GENERAL 
TERMS (INDEMNITY)OR A BREACH BY EITHER PARTY OF ITS CONFIDENTIALITY 
OBLIGATIONS AS DESCRIBED IN SECTION 12.2 OF THE NETCENTER GENERAL TERMS, IN 
NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER FOR LOST PROFITS OR ANY 
FORM OF INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY 
CHARACTER FROM ANY CAUSES OF ACTION OF ANY KIND WITH RESPECT TO THIS 
AGREEMENT WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), 
OR OTHERWISE, AND WHETHER OR NOT THE OTHER PARTY HAS BEEN ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGE. THE LIABILITY OF EITHER PARTY FOR DAMAGES OR 
ALLEGED DAMAGES HEREUNDER (EXCEPT FOR DAMAGES OR ALLEGED DAMAGES ARISING 
UNDER SECTION 6 OR SECTION 12.2 OF THE NETCENTER GENERAL TERMS) WHETHER IN 
CONTRACT OR TORT OR ANY OTHER LEGAL THEORY IS LIMITED TO AND SHALL NOT EXCEED 
[*].

8      TERM AND TERMINATION

8.1    Term. Unless sooner terminated in accordance with the provisions 
hereof, this Agreement shall commence on the Effective Date and end on the 
last day of the Service Period (the "TERM"). Ninety days prior to the 
expiration of the initial Term, or any renewal Term, if applicable, the 
parties agree to enter into negotiations to determine whether, and the terms 
upon which, to renew this Agreement for a renewal period of one year. If, at 
the end of such negotiations, no agreement is reached as to the terms of the 
renewal period, the parties may mutually agree to extend the Term by 90 days.

8.2 Termination for Cause. Either party shall have the right to terminate 
this Agreement upon a material default by the other party of any of its 
material obligations under this Agreement, unless within 30 calendar days 
after written notice of such breach the breaching party remedies such default.

8.3 Rights Upon Termination or Expiration. Ownership of all end user data and 
information related to the Service shall be as set forth in Exhibit C. 
[*]

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                           10                  Rev. 082598


<PAGE>

[*]. In order to continue to offer a successor to the Service within 
Netcenter without interruption, Participant shall promptly deliver 
Service-related information (excluding (i) Radarscope-related and 
Compariscope-related source code, content, data schema, configuration, 
information filters and rules; and (ii) third party confidential information 
which Participant is under a contractual obligation not to disclose) to 
Netscape or its designee in a form and manner to be reasonably designated by 
Netscape. Netscape shall not be liable to Participant in the event of 
termination, expiration or failure to agree upon an extension of the term of 
this Agreement for compensation, reimbursement or damages on account of the 
loss of prospective profits, or anticipated sales, or on account of 
expenditures, investments, leases or commitments in connection with the 
business or goodwill of Participant. In the event of Participant terminates 
this Agreement due to a material breach by Netscape prior to the  end of the 
Term, Netscape shall refund Participant the participation fees paid 
byParticipant under Section 1(a) of Exhibit B less the sum of (i) a prorated 
amount of such fees based on the number of impressions or page views 
delivered by Netscape pursuant to Section II of Exhibit A; and (ii) a 
prorated amount of such fees based on the number of months Netscape has 
provided services during the Term.

8.4    Extension of Term. Notwithstanding anything to the contrary herein, if 
the cumulative number of impressions or page views promoting the Service 
delivered by Netscape under Section 4.2 of the Netcenter Special Terms is 
less than [*] at the end of the Term, the parties agree to extend the 
Term to the earlier of (i) the time it takes to reach the [*]
impressions or page view mark; or (ii) 6 months.

9      INSURANCE

Participant, at its sole cost and expense, shall secure and maintain adequate 
insurance coverage as is necessary, as a reasonable prudent businessperson, 
for Participant to bear all of its obligations under this Agreement. Such 
coverage shall include Worker's Compensation Insurance (or self insurance, if 
applicable law permits), Employers Liability Insurance, Comprehensive 
Automobile Liability Insurance, Umbrella Liability Insurance, Professional 
Liability Insurance, and Commercial General Liability Insurance, and include 
a waiver of subrogation in Netscape's favor. Maintenance of the foregoing 
insurance shall in no way be interpreted as relieving Participant of any 
responsibility or obligation whatsoever and Participant may acquire, at its 
own expense, such additional insurance as Participant deems necessary. 
Participant assumes full and complete liability for all injuries to, or death 
of, any person, or for any damages to property arising from the acts or 
omissions of Participant. Participant shall add Netscape as an additional 
insured under such coverage and provide copies thereof and waivers of 
subrogation to Netscape within 30 days of the Effective Date. Before any 
cancellation or material change in any coverage, Participant shall provide 
Netscape with 30 days' advance written notice. Participant's insurance shall 
be primary to any other insurance Netscape may have. All insurance shall be 
written by companies with a current A.M. Best rating of A-, VI or better.

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          11                   Rev. 082598


<PAGE>

10     DISPUTE RESOLUTION

Any dispute hereunder will be negotiated between the parties commencing upon 
written notice from one party to the other. Settlement discussions and 
materials will be confidential and inadmissible in any subsequent proceeding 
without both parties' consent. If the dispute is not resolved by negotiation 
within 45 days following such notice, the parties will refer the dispute to 
non-binding mediation conducted by JAMS/EndDispute in Santa Clara County, 
California (the "Venue"). The parties will share the costs of mediation. If 
the dispute is not resolved after 45 days of mediation, the parties will 
refer the dispute to binding arbitration by JAMS/EndDispute in the Venue. The 
results of any arbitration will be final and non-appeallable, except that 
either party may petition any court of competent jurisdiction in the Venue to 
review any decision relating to intellectual property matters (including the 
scope of license rights), vacating or modifying erroneous conclusions of law 
or findings of fact not supported by substantial evidence. The arbitrator may 
fashion any legal or equitable remedy exceptpunitive or exemplary damages, 
which both parties waive. The arbitrator will render a written decision, 
which may be entered in and enforced by any court of competent jurisdiction, 
but which will have no preclusive effect in other matters involving third 
parties. The losing party will pay the costs of the arbitration and the 
reasonable legal fees and expenses of the prevailing party, as determined by 
the arbitrator. The parties will jointly pay arbitration costs pending a 
final allocation by the arbitrator. At any point in the dispute resolution 
process, either party may seek injunctive relief preserving the status quo 
pending the outcome of that process. Except as noted, the parties waive any 
right to judicial process. The U.S. Arbitration Act and JAMS/EndDispute rules 
will govern the arbitration process. Absent fraudulent concealment, neither 
party may raise a claim more than 3 years after it arises or any shorter 
period provided by applicable statutes of limitations. California law, 
without regard to its conflict-of-law provisions, will govern this Agreement.

11     REPORTS AND AUDIT

11.1   Participant Reports to Netscape. In addition to the reporting 
requirement set forth in Exhibit B, Participant shall provide reports to 
Netscape as follows:

       (a) Weekly Log Reports. On a weekly basis, Participant shall provide 
Netscape with the daily user access logs for the Service in common log 
format, including information on the total number of hits and page 
impressions for Service Page and such other tracking information as the 
parties shall mutually agree. The information contained in the report shall 
be Netscape's and Participant's Confidential Information, provided, however 
that (i) Netscape shall have the right to use the information contained in 
such reports in Netscape's private and public reporting of access to the 
Service and Netscape's Web Site; and (ii) Participant shall have the right to 
use aggregated information about end users for marketing and financial 
reporting purposes. All end user related data shall be collected in 
accordance with Exhibit C.

       (b) Monthly Reports. Within 15 days of the end of each month during 
the term, Participant shall provide Netscape with (a) subscription 
registration reports, (b) reports of results from advertising and sponsorship 
sales and inventory and (c) reports of Gross revenue and Net Revenue in 
accordance with Exhibit B.

(c) Search Field. A field providing search functionality will be included on 
pages within the Service as the parties shall mutually determine. The search 
executed from 

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CONFIDENTIAL                          12                   Rev. 082598

<PAGE>

the search field will initially only cover content within the Service itself. 
If an end user is given the option of expanding the scope of the search to 
encompass the World Wide Web, the search engines driving such query shall be 
one or more of Netscape's Local Language Net Search Program search engines, 
as Netscape shall determine.  Netscape reserves the right to review the 
financial effect of the search field in the Service as such search 
functionality may impact Netscape's own Net Search Program and require that 
the Internet-wide search functionality in the Service be minimized or  
deleted. Within 15 days of the end of each month during the Term, Participant 
shall provide Netscape with monthly reports detailing the following 
information for each day during the month covered in the report: (i) the 
number of times the Service's internal search field as well as each of 
Netscape's Local Language Search Program search engines were selected and 
"clicked" on by end users; and (ii) any information about users and user 
client software Participant may collect whether such information is 
user-given or technology-provided. Netscape shall determine the format and 
the date of submission for this monthly report. The information contained in 
each report shall be Netscape's and Participant's Confidential Information; 
however, Netscape reserves the right to provide the information contained in 
the report to the Net Search Program companies in a format mutually agreed 
upon by the parties.

(d) Audit Rights. Either party shall have the right, upon no less than 30 
days prior written notice, to cause an independent Certified Public 
Accountant to inspect and audit, during the other party's normal business 
hours, all relevant records upon which such reports are based, including, 
without limitation, the access logs. The costs of such audit shall be paid by 
the auditing party, provided, however, that if such inspection shall reveal 
an underpayment in excess of 5 percent of monies due, the party being audited 
shall pay for the audit. These audit rights as described herein shall 
continue for 2 years after the expiration or termination of this Agreement. 
No such audit may occur more than once a year during the Term.

11.2   Netscape Reports to Participant. Netscape shall provide Participant 
with the reports described in Exhibit B, and if Netscape elects to exercise 
the option to maintain the Services Index Pages on the Netscape servers 
pursuant to Section 2.2 of the Netcenter Special Terms, then Netscape shall 
provide Participants the reports as set forth in subsection (a) below:

       (a) Netscape shall provide Participant with reports on the traffic to 
the Service, including information describing the number of redirects of 
traffic to the Service from Netscape's Web Site and such other tracking 
information as the parties shall mutually agree. On a monthly basis, Netscape 
shall provide Participant with a report to verify the traffic to the Service 
Index Page.

12     GENERAL

12.1   Notices. All notices required or permitted hereunder shall be given in 
writing addressed to the respective parties as first set forth above on the 
Cover Sheet and shall either be (i) personally delivered or (ii) transmitted 
by internationally-recognized private express courier, and shall be deemed to 
have been given on the date of receipt if delivered personally, or the day on 
which such notice is delivered to the recipient as evidenced by the delivery 
records of such courier, but in no case later than 5 days after 

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Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          13                   Rev. 082598

<PAGE>

deposit with such courier. Either party may change its address for purposes 
hereof by written notice to the other in accordance with the provisions of 
this subsection.

12.2   Confidentiality. All disclosures of proprietary and/or confidential 
information in connection with this Agreement and the contents of this 
Agreement shall be governed by the terms of the Mutual Confidential 
Disclosure Agreement either entered into previously by the parties or entered 
into concurrently with this Agreement, a copy of which is attached hereto as 
Exhibit D. The information contained in the Usage Reports provided by each 
party hereunder shall be deemed the Confidential Information of the 
disclosing party. Notwithstanding the foregoing, Netscape may, in its sole 
discretion, make publicly available client software market share information 
contained in the Usage Reports submitted by Participant as such information 
may be aggregated with data provided by other content providers.

12.3   Excuse. Either party shall be excused from any delay or failure in 
performance hereunder, except the payment of monies by Participant to 
Netscape, caused by reason of any occurrence or contingency beyond its 
reasonable control, including but not limited to, acts of nature. The 
obligations and rights of the party so excused shall be extended on a 
day-to-day basis for the period of time equal to that of the underlying cause 
of the delay.

12.4   Assignment. Participant may not assign this Agreement or any part 
hereof without the prior written consent of Netscape, such consent not to be 
unreasonably withheld. Any attempt by Participant to assign (by operation of 
law or otherwise) this Agreement or any part thereof without such consent 
shall be null and void.

12.5   Publicity. Neither party shall make any statement to the press or 
issue any press release about the subject matter of this Agreement without 
the prior written consent of the other party, which consent shall not be 
unreasonably withheld.

12.6   Waiver. The waiver, express or implied, by either party of any breach 
of this Agreement by the other party will not waive any subsequent breach by 
such party of the same or a different kind.

12.7   Amendment. This Agreement may be amended only by a writing signed by 
duly authorized representatives of Netscape and Participant.

12.8   Entire Agreement. This Agreement constitutes the entire agreement 
between the parties concerning the subject matter hereof and supersedes all 
prior and contemporaneous agreements and communications, whether oral or 
written, between the parties relating to the subject matter hereof, and all 
past courses of dealing or industry custom. The terms and conditions hereof 
shall prevail exclusively over any written instrument submitted by 
Participant, including any report, invoice or purchase order, and Participant 
hereby disclaims any terms therein, except for terms required under Section 
11.1 of the General Terms.

12.9   Independent Contractors. The parties acknowledge and agree that they 
are dealing with each other hereunder as independent contractors. Nothing 
contained in this Agreement shall be interpreted as constituting either party 
the joint venturer, employee or partner of the other party or as conferring 
upon either party the power of authority to bind the other party in any 
transaction with third parties.

12.10  Survival. The following provisions of shall survive the expiration or 
termination of this Agreement for any reason: Section 3 of the Netcenter 
Special Terms ("Payment") and the following provisions of the Netcenter 
General Terms: Section 1 ("Proprietary 

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<PAGE>

Rights"), Section 4 ("Harmful Content"), Section 5 ("Warranties"), Section 6 
("Indemnity"), Section 7 ("Limitation of Liability"), Section 8.3 ("Rights 
Upon Termination or Expiration"), Section 10 ("Dispute Resolution"), Section 
11.1(d) ("Audit Rights") and Section 12 ("General), Section VII of Exhibit C 
("Use of Personal Data"). In addition, provisions of this Agreement which, by 
their nature, are intended to remain in effect beyond the termination or 
expiration of this Agreement, shall survive the termination or expiration of 
this Agreement.

12.11  Severability. In the event any provision of this Agreement is held by 
a court or other tribunal of competent jurisdiction to be unenforceable, such 
provision shall be reformed only to the extent necessary to make it 
enforceable, and the other provisions of this Agreement will remain in full 
force and effect.

12.12  Counterparts. This Agreement may be executed in two or more 
counterparts, each of which shall be deemed an original, but all of which 
together shall constitute one and the same instrument. For purposes hereof, a 
facsimile copy of this Agreement, including the signature pages hereto, shall 
be deemed to be an original.

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          15                   Rev. 082598


<PAGE>

                                   EXHIBIT A
I. THE SERVICE

A.     The Service will be positioned as the "IT Knowledge Center". The 
Service will be a channel within Netcenter's Computing and Internet Channel. 
Netscape and Participant will develop a co-branded portion of the Service to 
make use of the following services from Participant:
       -  Radarscope
       -  Ask James
       -  Compariscope
       -  Intranet Library
       -  SubscribNews

B.     The URL for Co-branding specifications is 
http://proto.mcom.com:888/nc20/html/

II. THE ADVERTISING PACKAGE

PLACEMENT OF ADVERTISEMENT

Netscape shall provide the following advertising package to Participant:

IMPRESSIONS

Banner Advertising Commitment to Sponsorship over [*] months
       -  Home Page [*]
       -  Business [*]
       -  Small Business [*]
       -  Computing & Internet [*]
       -  Netscape Channel [*]
       -  Dev Edge [*]
       -  Professional Conn [*]
Premier Sponsorship Commitment over [*] months
       -  Business [*]
       -  Small Business [*]
       -  Computing & Internet [*]
       -  Netscape Channel [*]
       -  Professional Conn [*]
Text Link Sponsorship Commitment over [*] months
       -  Business [*]
       -  Small Business [*]
       -  Computing & Internet [*]
       -  Netscape Channel [*]
       -  Dev Edge [*]
       -  Professional Conn [*]

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Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          16                   Rev. 082598


<PAGE>

Spotlight Sponsorship Commitment over [*] months
       -  Business [*]
       -  Small Business [*]
       -  Computing & Internet [*]
       -  Netscape Channel [*]
       -  Dev Edge [*]
       -  Professional Conn [*]
Button Sponsorship Commitment over [*] months
       -  Business [*]
       -  Small Business [*]
       -  Computing & Internet [*]
       -  Netscape Channel [*]
       -  Dev Edge [*]
       -  Professional Conn [*]

SPECIFICATIONS ON EACH SPONSORSHIP POSITIONS

Banner Advertising (except for banner ads on the Netcenter home page)
       -  468 x 60 (except for banner ads on the Netcenter Home
       Page, which will be 230 x 33, 2k with no animation
       -  10 k 
       -  4 sec animation

Banner Advertising on the Netcenter Home Page
       -  230 x 33
       -  2 k
       -  no animation

Premier Position
       -  140 x 90
       -  4 k 
       -  sec animation 
       -  100 characters

What's New / What's Cool Premier
       -  295 x 37 
       -  4 k 
       -  4 sec.
       -  100 characters

Small Business Source Premier
       -  51 x 145 
       -  4 k 
       -  4 sec animation

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          17                   Rev. 082598


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Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          18                   Rev. 082598


<PAGE>
                                       
                                   EXHIBIT B
PAYMENT

1.     Payments. All payments hereunder shall be made in US Dollars.

   
       (a) Payment to Netscape. Participant will pay Netscape a participation 
fee on or before September 30, 1998 as follows: (i) $1,000,000 for the 
services set forth in Section I of Exhibit A; and (ii) $4,000,000 for the 
advertising package set forth in Section II of Exhibit A. In addition, 
pursuant to the schedule set forth in Section 2 below, Participant shall pay 
Netscape [*] of Net Revenues derived from the Service, including, without 
limitation, revenues from Compariscope.
       (b) Payment to Participant. Netscape will pay Participant [*] of Net 
Revenues from advertisements placed in accordance with Section 4.1 of the 
Netcenter Special Terms.
    

2.      Reporting; Timing of Payment. Within 30 days after the end of each 
Netscape fiscal quarter during the Term of this Agreement, each party shall 
deliver to the other party a report describing in detail the calculation of 
gross revenue and Net Revenue for such fiscal quarter, and shall pay to the 
other party that portion of such Net Revenue earned by it during the 
preceding Netscape fiscal quarter, pursuant to Section 1 above.

3.     Post-Term Payments of Bad Debt. After termination or expiration of 
this Agreement, Participant shall pay to Netscape all amounts received by 
Participant previously charged by Participant as "bad debt" ("Bad Debt 
Payments") and deducted from gross revenue under Section 1 above to the 
extent such deducted amounts have not already been paid to Netscape. Such 
payment shall be made to Netscape by Participant within 30 days of the 
receipt of such Bad Debt Payments by Participant.  This Section shall survive 
expiration or termination of this Agreement for 18 months.

4.     Taxes and Interest. Any portion of any payment due which has not been 
paid during the applicable time set forth herein shall bear interest at the 
lesser of (i) 1% per month or (ii) the maximum rate allowed by law. All 
payments due hereunder are exclusive of any applicable taxes. The collecting 
party shall be responsible for all applicable national, state and local 
taxes, value added or sales taxes, exchange, interest, banking, collection 
and other charges and levies and assessments pertaining to payments other 
than U.S. taxes based on Netscape's net income. If the collecting party is 
required by law to make any deduction or to withhold from any sum payable to 
the other party hereunder, the collecting party shall effect such deduction 
or withholding, remit such amounts to the appropriate taxing authorities and 
promptly furnish the other party with tax receipts evidencing the payments of 
such amounts. For every dollar for revenue sharing under this Agreement, 
"collecting party" means the first of Netscape or Participant to collect such 
dollar. This Exhibit shall survive termination or expiration of this 
Agreement.

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          19                   Rev. 082598

<PAGE>
                                       
                                   EXHIBIT C
USER REGISTRATION AND PRIVACY

I.     DEFINITION

"Netcenter Registration" means the portion of the registration that is 
maintained, hosted, and controlled by Netscape and applies to multiple 
services across Netcenter. Netcenter Registration includes the assignment of 
a user name, password, and the collection of core Netcenter user profile data 
including but not limited to: First name, Last name, Address, City, State, 
Country, Zip Code, Email Address, Age and Gender.  Netscape Registration 
means any registration that is maintained, hosted, and controlled by Netscape 
and applies to Netscape's Web Site. Netscape Registration includes the 
assignment of a user name, password, and the collection of core user profile 
data including but not limited to: First name, Last name, Address, City, 
State, Country, Zip Code, E-mail Address, Age and Gender.

II.    REGISTRATION PROCESS

To the extent that Participant desires to offer a registration process, 
Participant will be responsible for the implementation of the Service 
Registration and the integration of the Service with Netcenter Registration. 
The functionality, design, and, integration of the Service Registration 
process and Netcenter Registration will be subject to Netscape's approval, 
terms and conditions as defined this Agreement. Such specifications, terms 
and conditions may be revised by Netscape from time to time upon 30 days 
prior notice to Participant. Participant will implement changes within a 30 
day period unless the parties mutually agreed otherwise. The point of entry 
to the registration area from the Service shall be hosted and controlled by 
Netscape unless otherwise determined by Netscape.

III.   REGISTRATION FEATURES

The Service Registration area shall be co-branded and have a look and feel 
which is consistent with the implementation of the registration process in 
other sections of Netcenter. Participant shall not launch the Service 
Registration until Netscape has notified Participant in writing that Netscape 
has accepted Participant's implementation. Participant shall manage site 
access using Netcenter site access models, as such site access models shall 
be determined by Netscape from time to time upon notice to Participant. 
Netscape shall transfer to Participant all data necessary to provide site 
access to registered Netcenter users. Participant will make commercially 
reasonable efforts to implement such changes within a 30 day period.

IV.    DATA COLLECTED BY PARTICIPANT DURING SERVICE REGISTRATION PROCESS

Netscape will determine the data to be collected in the Service Registration 
process.  Netscape will approve Participant's recommendations and technical 
restrictions in such Service Registration process, such approval not to be 
unreasonably withheld. Netscape reserves the right to change such data 
requirements from time to time. Participant will make best efforts to 
implement these changes within 5 working days unless mutually 

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          20                   Rev. 082598

<PAGE>

agreed to otherwise. If Netscape implements a Netcenter loyalty program, 
Participant shall also offer end user loyalty selections as part of the 
Service Registration process at Netscape's request. Participant shall deliver 
to Netscape data collected pursuant to such loyalty programs in a format and 
timeframe as mutually agreed to by the parties.

V.     DATA TRANSFER

Participant shall use commercially reasonable efforts to transfer all end 
user data collected during the Service Registration process and data 
collected by any other means relating to the Service, to Netscape in real 
time data transfer, excluding individual credit and purchase information 
(such as credit card number, purchase order numbers, corporate accounting 
codes) and data as otherwise agreed to by the parties.  Netscape reserves the 
right to request any information collected during the Service Registration to 
be supplied in a Netscape specified format and timeframe. If Participant 
collects information about users accessing the Service in addition to 
information supplied by the users during the registration process, such 
information shall be made available to Netscape in a format and timeframe as 
the parties shall mutually agree.

VI.    NETCENTER CONSIDERATIONS

All third party programs participating in the Service within Netcenter shall 
register users with Netcenter when the user completes an order, if such user 
is not already registered with Netcenter. If a user is a registered Netcenter 
member, Participant shall pre-populate relevant customer data fields in the 
customer order form based on information in the Netcenter database or 
seamlessly pass this information to the third party provider.

VII.   USE OF PERSONAL DATA

Netscape and Participant shall jointly own all end user data and information 
obtained in connection with registering for the Service. Neither party shall 
disclose to any third party such end user data and information; provided, 
however, either party may use and disclose end user data and information for 
purposes relating to its respective web sites. It is a material obligation of 
this Agreement that Participant shall adhere to Netscape's then-current privacy
policy, set forth at http://home.netscape.com/legal_notices/privacy.html or 
at such other URL as Netscape may designate from time to time. The parties 
will cooperate to create guidelines for Participant's disclosure of aggregate 
statistical information concerning Service's demographics and use to 
advertisers. Except as otherwise provided in this Agreement, neither party 
shall resell or disclose information collected about the users during 
registration or from any other means ("End User Information") to any third 
party; provided however, that either party may sell or disclose such End User 
Information to third parties upon prior notice to and consent from such end 
users. If Participant or third party in contract with Participant is not 
complying with the terms of use of personal data published on Netscape's Web 
Site at http://home.netscape.com/netcenter/index.html, or such other URL as 
Netscape may determine from time to time, Netscape may terminate this 
Agreement upon written notice to Participant if Participant is not in 
compliance within 5 days of written notice from Netscape. After a given end 
user has requested to be "unsubscribed" from the Service, Participant will 
terminate all Services unless otherwise specified by the user and discontinue 
any use of the End User Information associated with the given user.

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          21                   Rev. 082598


<PAGE>
                                       
                                   EXHIBIT D
                    MUTUAL CONFIDENTIAL DISCLOSURE AGREEMENT

WHEREAS, Netscape Communications Corporation ("Netscape") has developed unique 
and proprietary computer programs; and WHEREAS, ______________________________. 
("Company") and Netscape are entering into a business relationship.

NOW, THEREFORE:

Each party (the "Receiving Party") understands that the other party (the 
"Disclosing Party") has disclosed or may disclose information (including, 
without limitation, computer programs, code, algorithms, names and expertise 
of employees and consultants, know-how, formulas, processes, ideas, 
inventions (whether patentable or not), schematics and other technical, 
business, financial and product development plans, forecasts, strategies and 
information), which to the extent previously, presently, or subsequently 
disclosed to the Receiving Party is hereinafter referred to as "Proprietary 
Information" of the Disclosing Party whether disclosed orally, in writing, or 
otherwise. All Proprietary Information disclosed in tangible form by the 
Disclosing Party shall be marked "confidential" or "proprietary", and all 
Proprietary Information disclosed orally or otherwise in intangible form by 
the Disclosing Party shall be designated as confidential or proprietary at 
the time of disclosure and shall be reduced to writing and delivered to the 
Receiving Party within thirty (30) days following the date of disclosure. 

In consideration of the parties' discussions and any access the Receiving 
Party may have to Proprietary Information of the Disclosing Party, the 
Receiving Party hereby agrees as follows:

       1. The Receiving Party agrees (i) to hold the Disclosing Party's 
Proprietary Information in confidence and to take all reasonably necessary 
precautions to protect such Proprietary Information (including, without 
limitation, all precautions the Receiving Party employs with respect to its 
own confidential materials), (ii) not to divulge any such Proprietary 
Information or any information derived therefrom to any third person, (iii) 
not to make any use whatsoever at any time of such Proprietary Information 
except as provided in the Net Search and Net Directory Program (Distinguished 
Provider) Agreement ("Distinguished Agreement") between Netscape and Company 
dated as of _______________ to which this Agreement is attached as an 
Exhibit, (iv) not to remove or export any such Proprietary Information from 
the country of the Receiving Party, and (v) not to copy or reverse engineer, 
reverse compile or attempt to derive the composition or underlying 
information of any such Proprietary Information. The Receiving Party shall 
limit the use of and access to the Disclosing Party's Proprietary Information 
to those of the Receiving Party's employees who need to know such Proprietary 
Information for the purpose of such internal evaluation and shall cause such 
employees to comply with the obligations set forth herein. The Receiving 
Party shall treat the Proprietary Information with at least the same degree 
of care and protection as it would use with respect to its own proprietary 
information. The foregoing obligations shall survive for a period of three 
(3) years from the date of disclosure of the Proprietary Information. Without 
granting any right or license, the Disclosing Party agrees that the foregoing 
shall not apply with respect to information that (i) is in the public domain 
and is available at the time of disclosure or which thereafter enters the 
public domain and is available, through no improper action or inaction by the 
Receiving Party or any affiliate, agent or employee, or (ii) was in the 
Receiving Party's possession or known by it prior to receipt from the 
Disclosing Party, or (iii) was rightfully disclosed to the Receiving Party by 
another person without restriction, or (iv) is independently developed by the 
Receiving Party without access to such Proprietary Information, or (v) is 
required to be disclosed pursuant to any statutory or regulatory authority, 
provided the Disclosing Party is given prompt notice of such requirement and 
the scope of such disclosure is limited to the extent possible, or is 
required to be disclosed by a court order, provided the Disclosing Party is 
given prompt notice of such order and provided the opportunity to contest it.

       2.      Immediately upon a request by the Disclosing Party at any 
time, the Receiving Party will turn over to the Disclosing Party all 
Proprietary Information of the Disclosing Party and all documents or media 
containing any such Proprietary Information 

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          22                   Rev. 082598


<PAGE>

and any and all copies or extracts thereof. The Receiving Party understands 
that nothing herein requires the disclosure of any Proprietary Information of 
the Disclosing Party, which shall be disclosed, if at all, as required under 
the Distinguished Agreement or at the option of the Disclosing Party.

       3.      Except to the extent required by law, as set forth in this 
Agreement or as otherwise mutually agreed to by the parties, neither party 
shall disclose the existence or subject matter of the negotiations or 
business relationship contemplated by this Agreement, or the content and 
terms of the Distinguished Agreement.

       4.      The Receiving Party acknowledges and agrees that due to the 
unique nature of the Disclosing Party's Proprietary Information, there can be 
no adequate remedy at law for any breach of its obligations hereunder, that 
any such breach may allow the Receiving Party or third parties to unfairly 
compete with the Disclosing Party resulting in irreparable harm to the 
Disclosing Party, and therefore, that upon any such breach or any threat 
thereof, the Disclosing Party shall be entitled to seek appropriate equitable 
relief in addition to whatever remedies it might have at law. The Receiving 
Party will notify the Disclosing Party in writing immediately upon the 
occurrence of any such unauthorized release or other breach. In the event 
that any of the provisions of this Agreement shall be held by a court or 
other tribunal of competent jurisdiction to be unenforceable, the remaining 
portions hereof shall remain in full force and effect.

       5.      Neither party acquires any intellectual property rights under 
this Agreement or any disclosure hereunder, except the limited right to use 
such Proprietary Information in accordance with this Agreement. No warranties 
of any kind are given with respect to the Proprietary Information disclosed 
under this Agreement or any use thereof, except as may be otherwise agreed to 
in writing.

       6.      This Agreement together with the Distinguished Agreement 
supersede all prior discussions and writings with respect to the subject 
matter hereof and thereof, and constitute the entire agreement between the 
parties with respect to the subject matter hereof and thereof. No waiver or 
modification of this Agreement will be binding upon either party unless made 
in writing and signed by a duly authorized representative of such party and 
no failure or delay in enforcing any right will be deemed a waiver.

COMPANY:                                NETSCAPE:
                                        NETSCAPE COMMUNICATIONS
                                        CORPORATION
By:  /s/ Cindy Mascheroni               By:  /s/ Mike Homer
Print Name: Cindy Mascheroni            Print Name:  Michael J. Homer
Title: VP Business Development          Title: EVP of Netcenter 
Date: September 3, 1998                 Date:  9/3/1998

Intraware, Inc.
Netcenter Services Agreement                                 090398ttk
CONFIDENTIAL                          23                   Rev. 082598



<PAGE>
                                                                    EXHIBIT 23.1
 
                       CONSENT OF INDEPENDENT ACCOUNTANTS
 
    We hereby consent to the use in the Prospectus constituting part of this
Registration Statement on Form S-1 of our report dated February 22, 1999,
relating to the financial statements of Intraware, Inc., which appears in such
Prospectus. We also consent to the references to us under the heading "Experts"
in such Prospectus.
 
/s/ PRICEWATERHOUSECOOPERS LLP
 
   
PRICEWATERHOUSECOOPERS LLP
San Jose, California
February 24, 1999
    

<PAGE>

                                                                  Exhibit 99.1

Form of consent for logo:

     The undersigned, as an authorized representative of Bluestone Software, 
hereby consents to the use of the Bluestone Software logo in the registration 
statement on Form S-1 (Registration No. 333-69261) and all amendments thereto 
(the "Registration Statement") of Intraware, Inc., and further consents to 
the inclusion of this consent as an exhibit to such Registration Statement.


                                           Bluestone Software

                       (Signature)     By:       /s/ Sheila Potter
                                             ---------------------------------

                                       Name:        Sheila Potter
                                             ---------------------------------

                                       Title:  Channel Sales Manager
                                             ---------------------------------
                                       Date:        2/22/99
                                             ---------------------------------





<PAGE>


                                                                  Exhibit 99.2

Form of consent for logo:

     The undersigned, as an authorized representative of Check Point Software 
Technologies Ltd., hereby consents to the use of the Check Point Software 
Technologies Ltd. logo in the registration statement on Form S-1 
(Registration No. 333-69261) and all amendments thereto (the "Registration 
Statement") of Intraware, Inc., and further consents to the inclusion of this 
consent as an exhibit to such Registration Statement.


                                       Check Point Software Technologies Ltd.

                       (Signature)     By:      /s/ Schwartz Hagi
                                           -----------------------------------

                                       Name:        Hagi Schwartz
                                             ---------------------------------

                                       Title:         CFO
                                              -----------------------
                                       Date:        2/22/99
                                              -----------------------




<PAGE>


                                                                  Exhibit 99.3

Form of consent for testimonial and logo:


     The undersigned, as an authorized representative of Informix 
Corporation, hereby consents to the use of the Informix Corporation logo and 
the inclusion of the following quotation attributed to the undersigned, as 
representative of Informix Corporation in the registration statement on Form 
S-1 (Registration No. 333-69261) and all amendments thereto (the 
"Registration Statement") of Intraware, Inc.:

     "Selecting Intraware's distribution service as our electronic delivery 
     vehicle was an important element of our program to reach the Linux and 
     NT software developer community. In the past, we have distributed 
     software to our developers using CD's. Now, Intraware provides us with 
     an electronic distribution service that is a cost-effective and a highly 
     efficient way to communicate and work closely with our developer 
     community. Intraware's service enables developers to download the 
     software and receive software updates proactively, eliminating the 
     waiting period associated with physical media updates. Taking advantage 
     of distribution and update technology from Intraware plays a key role in 
     our ability to maintain strong relationships with our developer 
     community."

- --Diane Fraiman, Vice President of Marketing, Informix Corporation


and further consents to the inclusion of this consent as an exhibit to such 
Registration Statement.



                                         Informix
                                         [company name]

                        (Signature)    By:       /s/ Diane Fraiman
                                           -----------------------------------

                                       Name:        Diane Fraiman
                                             ---------------------------------

                                       Title:    VP Corporate Mktg
                                              -----------------------
                                       Date:        2/22/99
                                              -----------------------



<PAGE>

                                                                  Exhibit 99.4

Form of consent for logo:

     The undersigned, as an authorized representative of Infoseek 
Corporation, hereby consents to the use of the Infoseek Corporation logo in 
the registration statement on Form S-1 (Registration No. 33-69261) and all 
amendments thereto (the "Registration Statement") of Intraware, Inc., and 
further consents to the inclusion of this consent as an exhibit to such 
Registration Statement.

                                       Infoseek Corporation

                        (Signature)    By:       /s/ Andrew E. Newton
                                           -----------------------------------

                                       Name:        Andrew E. Newton
                                             ---------------------------------

                                       Title:  VP & General Counsel
                                              --------------------------------
                                       Date:     February 22, 1999
                                              --------------------------------



<PAGE>

                                                                  Exhibit 99.5

Form of consent for logo:

     The undersigned, as an authorized representative of Sun Microsystems, 
Inc., hereby consents to the use of the Sun Microsystems, Inc., logo in the 
registration statement on Form S-1 (Registration No. 33-69261) and all 
amendments thereto (the "Registration Statement") of Intraware, Inc., and 
further consents to the inclusion of this consent as an exhibit to such 
Registration Statement.

                                       Sun Microsystems, Inc.

                        (Signature)    By:       /s/ Stephanie Loughran
                                           -----------------------------------

                                       Name:        Stephanie Loughran
                                             ---------------------------------

                                       Title:  Channel Program Manager
                                              --------------------------------
                                       Date:           2/22/99
                                              --------------------------------



<PAGE>

                                                                  Exhibit 99.6

Form of consent for testimonial and logo:



     The undersigned, as an authorized representative of Netscape 
Communications Corporation, hereby consents to the use of the Netscape 
Communications Corporation logo and the inclusion of the following quotation 
attributed to the undersigned, as representative of Netscape Communications 
Corporation in the registration statement on Form S-1 (Registration No. 
333-69261) and all amendments thereto (the "Registration Statement") of 
Intraware, Inc.:

     "Netscape strongly benefits from the INTRAWARE.SHOP service by its 
     ability to market the breadth of our server software products in an 
     online environment. By capitalizing on the Intraware SUBSCRIBNET 
     service, we have entrusted to Intraware the electronic software 
     update delivery and maintenance of Netscape's entire product line 
     to our customers worldwide. We recognize Intraware's expertise in 
     delivering IT knowledge management content. As a result, 
     Intraware's resource-rich knowledge content prominently resides in 
     our Netcenter portal. Both companies have benefited from this 
     relationship by cross-referencing qualified members of the IT 
     community."

     --James Barksdale, President and CEO, Netscape Communications 
       Corporation

, and further consents to the inclusion of this consent as an exhibit to such 
Registration Statement.



                                       Netscape Communications
                                       [company name]

                          (Signature)  By:    /s/ Quincy Smith
                                             -------------------------
                                       Name:  Quincy Smith
                                             -------------------------
                                       Title: Dir. (Senior) M&A, IR
                                             -------------------------
                                       Date:  Feb. 22, 1999
                                             -------------------------



<PAGE>

                                                                  Exhibit 99.7

Form of consent for testimonial:



     The undersigned, as an authorized representative of Longs Drugs, hereby 
consents to the inclusion of the following quotation attributable to the 
undersigned, as representative of Longs Drugs, in the registration statement 
on Form S-1 (Registration No. 333-69261) and all amendments thereto (the 
"Registration Statement") of Intraware, Inc.:

     "Intraware's services have saved us considerable time and effort. 
     Tailored to the specific software we use, SUBSCRIBNET provides 
     information to us, rather than us having to cull through each 
     vendor's site and obtain it ourselves. COMPARISCOPE is used 
     whenever we're making a "buy" decision based on our unique 
     requirements. For instance, we were able to evaluate and select a 
     Java Development Environment in a fraction of the time it would 
     previously have taken us, because the evaluation criteria has 
     already been defined within COMPARISCOPE. For Longs Drugs, this 
     translates into a huge saving of staff time and expense."

     --Dave Klinzman, Director of Enterprise Operations Services, Longs 
       Drugs

, and further consents to the inclusion of this consent as an exhibit to such 
Registration Statement.



                                     Longs Drugs

                        (Signature)  By:    /s/ David R. Klinzman
                                           -----------------------------------
                                     Name:  David R. Klinzman
                                           -----------------------------------
                                     Title: Director of Enterprise Operations 
                                            Services
                                           -----------------------------------
                                     Date:  2/22/99
                                           -----------------------------------



<PAGE>
                                                                   EXHIBIT 99.8
Form of consent for testimonial:




     The undersigned, as an authorized representative of Raley's Inc., 
hereby consents to the inclusion of the following quotation attributable to 
the undersigned, as representative of Raley's Inc., in the registration 
statement on Form S-1 (Registration No. 333-69261) and all amendments 
thereto (the "Registration Statement") of Intraware, Inc.:

          "The Intraware SUBSCRIBNET service is a software update and 
     license management service that notifies us directly about updates 
     specific to our environment. It takes the labor out of doing the 
     research ourselves and provides information about the known 
     incompatibilities and benefits of each update. In our experience, 
     Intraware's services are a far better and faster method of keeping 
     customers updated with current software revisions than traditional 
     methods."
     --Scott Langdoc, CIO, Raley's Inc.

, and further consents to the inclusion of this consent as an exhibit to such 
Registration Statement.



                                                    Raley's Inc.


                            (Signature)   By:    /s/ Scott M. Langdoc
                                                 ----------------------------
                                          Name:  SCOTT M. LANGDOC
                                                 ----------------------------
                                          Title: VP & CIO
                                                 ----------------------------
                                          Date:  2-23-99
                                                 ----------------------------

<PAGE>

                                                                 Exhibit 99.9

Form of consent for logo:

     The undersigned, as an authorized representative of RealNetworks, Inc., 
hereby consents to the use of the RealNetworks, Inc. logo in the registration 
statement on Form S-1 (Registration No. 333-69261) and all amendments thereto 
(the "Registration Statement") of Intraware, Inc. in the form attached to this 
consent, and further consents to the inclusion of this consent as an exhibit 
to such Registration Statement.

     Such use shall be in accordance with RealNetworks trademark usage policy 
which is available at http://www.real.com.


                                          RealNetworks, Inc.

                            (Signature)   By:    /s/ Jeffrey Mandelbaum
                                                 ------------------------
                                          Name:  Jeffrey Mandelbaum
                                                 ------------------------
                                          Title: Vice President
                                                 ------------------------
                                          Date:  2/23/99
                                                 ------------------------


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