COMPLETE BUSINESS SOLUTIONS INC
8-K, 1997-12-02
COMPUTER PROGRAMMING SERVICES
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                       SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 20549




                                    FORM 8-K


                            CURRENT REPORT PURSUANT
                         TO SECTION 13 OR 15(D) OF THE
                        SECURITIES EXCHANGE ACT OF 1934


      DATE OF REPORT (DATE OF EARLIEST EVENT REPORTED):  NOVEMBER 20, 1997


                       COMPLETE BUSINESS SOLUTIONS, INC.
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)


                                    MICHIGAN
                 (STATE OR OTHER JURISDICTION OF INCORPORATION)


         0-22141                                      38-2606945
(COMMISSION FILE NUMBER)               (I.R.S. EMPLOYER IDENTIFICATION NUMBER)


       32605 WEST TWELVE MILE ROAD, SUITE 250, FARMINGTON HILLS, MI 48334
         (ADDRESS OF PRINCIPAL EXECUTIVE OFFICE)             (ZIP CODE)


                                 (248) 488-2088
              (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)


                                      NONE

         (FORMER NAME AND FORMER ADDRESS, IF CHANGED SINCE LAST REPORT)


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ITEM 2.  ACQUISITIONS AND DISPOSITIONS OF ASSETS

On November 20, 1997 Complete Business Solutions, Inc. signed a definitive
Merger Agreement with privately held Synergy Software, Inc.

The Merger Agreement provides that for all of the outstanding Synergy common
stock, Complete Business Solutions Inc. exchange 695,447 shares of its common
stock, and convert all existing Synergy Options into Complete Business
Solutions, Inc. options.  In negotiating the purchase price, the Company
considered the  current market value of its common stock, Synergy's special
expertise in packaged software implementation, and As 400 and Open Systems, its
experience in high-end consulting and track record of delivering a wide range
of IT Solutions. 

ITEM 7.  FINANCIAL STATEMENTS AND EXHIBITS.

Financial Statements and Pro Forma Information.

As provided under Item 7(a)(4) of Form 8-K, the Company will file the required
financial statements and pro forma financial information, regarding the
acquired assets and business formerly operated by the Sellers within 60 days,
because providing such statements and information at this time is
impracticable.  It is expected that such statements and information will be
filed, by amendment, on or before January 19, 1998.

Exhibit No.     Description
- -----------     -----------

10.1            Agreement and Plan of Merger dated as of November 20, 1997 
                among Synergy Software, Inc., Carl DePaolis, SSI Grantor
                Retained Annuity Trust II under Agreement dated August 11,
                1997, Michael L. Lind, Andrew S. Martzloff, CBSI Acquisition
                Corporation and Complete Business Solutions, Inc.

10.2            Registration Rights Agreement by and among Complete Business 
                Solutions, Inc., Carl DePaolis and the SSI Grantor
                Retained Annuity Trust II.


     Pursuant to the requirements of the Securities Exchange Act of 1934, as
amended, the registrant has duly caused this Report to be signed on its behalf
by the undersigned hereunto duly authorized.


                                Complete Business Solutions, Inc.


                                By: /S/ Timothy S. Manney
                                    -------------------------------
Dated:  December 2, 1997              Timothy S. Manney 
                                      Executive Vice President for Finance
                                      Administration 

        


        
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                              INDEX TO EXHIBITS


Exhibit No.                   Description
- -----------                   -----------

10.1                          Agreement and Plan of Merger

10.2                          Registration Rights Agreement

<PAGE>   1
                                                                   EXHIBIT 10.1



                          AGREEMENT AND PLAN OF MERGER


     AGREEMENT AND PLAN OF MERGER dated as of November 20, 1997 (this
"Agreement") among Synergy Software, Inc., an Illinois corporation ("Merging
Company"), Carl DePaolis, SSI Grantor Retained Annuity Trust II under agreement
dated August 11, 1997, Michael L. Lind and Andrew S. Martzloff, being the
holders of 100% of the issued and outstanding capital stock of Merging Company,
CBSI Acquisition Corporation, a Michigan corporation ("Acquisition Company"),
Complete Business Solutions, Inc., a Michigan corporation ("Acquiror"), and
Louis H. Borders (but only in the capacities and to the extent expressly
provided for with respect to Sections 5, 7.2.3, and 9.).  Unless otherwise
defined in this Agreement, capitalized terms used in this Agreement shall have
the meanings given in Section 1.

                                  WITNESSETH:

     WHEREAS, the respective Boards of Directors of Merging Company,
Acquisition Company and Acquiror deem it advisable to merge Merging Company
with and into Acquisition Company, whereby the holders of shares of Merging
Company Common Stock which are outstanding as of the Effective Time shall be
entitled to receive shares of  Acquiror Common Stock for shares of Merging
Company Common Stock, in the manner and upon the terms and conditions set forth
herein;

     WHEREAS, the respective Boards of Directors of each of the Constituent
Corporations has approved and adopted this Agreement as a plan of
reorganization under Section 368(a) of the Code; and the parties intend that
the Merger will be accounted for as a pooling of interests;

     NOW, THEREFORE, in consideration of the mutual benefits to be derived and
the conditions and promises herein contained, and intending to be legally bound
hereby, Merging Company, Acquisition Company and Acquiror hereby adopt and
approve this Agreement and agree as follows:


SECTION 1 DEFINITIONS

     As used in this Agreement, the following terms shall have the following 
meanings:


     1.1 "ACQUIROR" means Complete Business Solutions, Inc., a Michigan
corporation.

     1.2 "ACQUIROR COMMON STOCK" means the Common Stock, without par value, of
Acquiror.

     1.3 "ACQUIROR FINANCIAL STATEMENTS" shall have the meaning given in
Section 6.5.

     1.4 "ACQUIROR OPTIONS" means the options to acquire Acquiror Common Stock
resulting from the conversion of the Merging Company Options pursuant to
Section 3.3.


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     1.5 "ACQUIROR SEC DOCUMENTS" shall have the meaning given in Section 6.5.

     1.6 "ACQUISITION COMPANY" means CBSI Acquisition Corporation, a Michigan
corporation, and a wholly owned subsidiary of Acquiror.

     1.7 "ACQUISITION COMPANY COMMON STOCK" means the Common Stock, without par
value, of Acquisition Company.

     1.8 "ADJUSTMENT NOTICE" shall have the meaning given in Section 4.2.1.

     1.9 "AFFILIATE" of a person means:  (1) any person which, directly or
indirectly, controls, is controlled by or is under common control with such
person; (2) any member of a controlled group of corporations; and (3) any
director or executive officer of such person.  "Control" (including, with
correlative meanings, the terms "controlled by" and "under common control
with"), as used in this Section 1.9, means the possession, directly or
indirectly, of the power in any form to direct or cause the direction of the
management and policies of the person in question.

     1.10 "AGREEMENT" means this Agreement and Plan of Merger, as same may be
amended in accordance with its terms.

     1.11 "BALANCE SHEET" means the September 30, 1997 balance sheet of Merging
Company included in the Financial Statements.

     1.12 "BALANCE SHEET DATE" means the date of the Balance Sheet.

     1.13 "BENEFIT PLAN" means a defined benefit plan as defined in Section
3(35) of ERISA (other than a Multiemployer Plan) in respect of which the
Merging Company or any ERISA Affiliate of Merging Company is, or within the
immediately preceding six years was, an "employer" as defined in Section 3(5)
of ERISA.

     1.14 "CERTIFICATE OF MERGER" means a Certificate of Merger implementing
the Merger in accordance with the terms of this Agreement and Section 707 of
the Michigan Business Corporation Act, and Articles of Merger implementing the
Merger in accordance with the terms of this Agreement and Section 11.25 of the
Illinois Business Corporation Act, in substantially the form attached hereto as
Exhibit 2.1.

     1.15 "CODE" means the Internal Revenue Code of 1986, as amended from time
to time, and any successor statute.

     1.16 "COMPUTER SYSTEMS" means all computer systems used by Merging Company
including computer processors, associated and peripheral equipment, computer
programs, technical and other documentation, and data entered into or created
by the foregoing from time to time, but

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excluding any computer systems owned by clients of Merging Company or provided
by such clients for use by Merging Company.

     1.17 "CONFIDENTIAL INFORMATION" means trade secrets, know-how, inventions,
techniques, processes, algorithms, software programs, schematics, designs,
contracts, customer lists, financial information, sales and marketing plans,
business information, and all non-public information.

     1.18 "CONSTITUENT CORPORATIONS" means Acquisition Company and Merging
Company.

     1.19 "CONSULTING AGREEMENT" means a consulting agreement in the form
attached to this Agreement as Exhibit 4.1.8 to be entered into between
Acquisition Company and Carl F. DePaolis.

     1.20 "EFFECTIVE TIME" means the time at which the Certificate of Merger is
filed by the Michigan Department of Consumer and Industry Services and the
Articles of Merger are filed with the Illinois Secretary of State.

     1.21 "EFFECTIVE TIME NET WORTH" shall have the meaning given in Section
4.2.1.

     1.22 "EMPLOYMENT AGREEMENT" means an employment agreement in the form
attached to this Agreement as Exhibits 4.1.5A and 4.1.5B to be entered into
between Acquisition Company and each of Richard Earley and Thomas Warrick,
respectively,  pursuant to Section 4.1.5.

     1.23 "ERISA" means the Employee Retirement Income Security Act of 1974, as
amended from time to time, and any successor statute.

     1.24 "ERISA AFFILIATE" of a person means:  (1) any person which, directly
or indirectly, controls, is controlled by or is under common control with such
person; (2) any member of a controlled group of corporations or a group of
trades or businesses under common control with the person, or any member of an
affiliated service group under Section 414(m) of the Code; and (3) any director
or executive officer of such person.  "Control" (including, with correlative
meanings, the terms "controlled by" and "under common control with"), as used
in this Section 1.24, means the possession, directly or indirectly, of the
power in any form to direct or cause the direction of the management and
policies of the person in question.

     1.25 "ESCROW AGENT"  means NBD Bank, N.A., which shall act as escrow agent
under the Escrow Agreement.

     1.26 "ESCROW AGREEMENT" means the agreement among Acquisition Company,
Acquiror, the Escrow Agent and each Merging Company Shareholder, in the form
attached hereto as Exhibit 4.1.3 and entered into pursuant to Section 4.1.3,
which sets forth the duties and responsibilities of the Escrow Agent in respect
of holding and distributing shares of Acquiror Common Stock to the Merging
Company Shareholders.

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     1.27 "ESCROW FUND" shall have the meaning given in Section 8.1.1.

     1.28 "ESCROW PERIOD" shall have the meaning given in Section 8.1.2.

     1.29 "ESCROW SHARES" means the shares of Acquiror Common Stock delivered
to the Escrow Agent by Acquisition Company and Acquiror on behalf of the
Merging Company Shareholders pursuant to Section 4.1.4.

     1.30 "EXCHANGE ACT" means the Securities Exchange Act of 1934, as amended,
or any substituted federal statute and the rules and regulations thereunder,
all as the same shall be in effect from time to time.

     1.31 "EXECUTIVES" means, collectively, Thomas Warrick, Richard Earley and
Carl De Paolis.

     1.32 "FINANCIAL STATEMENTS" means:  (1) the audited balance sheets,
statements of retained earnings, profit and loss statements, and statements of
cash flows of Merging Company at  December 31, 1995 and December 31, 1996, and
for the years then ended prepared in accordance with Regulation S-X of the
Securities Act of 1933; (2) the unaudited profit and loss statement of the
Merging Company for the year ended December 31, 1994;  and (3) the unaudited
balance sheet and profit and loss statement of Merging Company at September 30,
1997 and for the nine months then ended.

     1.33 "HAZARDOUS MATERIAL" means any hazardous substance, pollutant,
contaminant, waste or other material regulated under the Comprehensive
Environmental Response, Compensation and Liability Act, 42 U.S.C. Section  9601
et seq.; petroleum, natural gas, natural gas liquids, liquified natural gas and
synthetic gas usable for fuel; asbestos and asbestos-containing materials; urea
formaldehyde; polychlorinated biphenyls and other substances regulated under
the Toxic Substances Control Act, 15 U.S.C. Section  2601 et seq.; pesticides
regulated under the Federal Insecticide, Fungicide and Rodenticide Act, 7
U.S.C. Section  136 et seq.; radioactive materials regulated under the Atomic
Energy Act, 42 U.S.C. Section  2014 et seq., or the Nuclear Waste Policy Act,
42 U.S.C. Section  10101 et seq.; and chemicals subject to the Occupational
Safety and Health Act Hazard Communications Standard, 29 C.F.R. Section
1910.1200 et seq.

     1.34 "INDEMNIFIED PARTY" shall have the meaning given in Section 7.4.

     1.35 "INDEMNIFYING PARTY" shall have the meaning given in Section 7.4.

     1.36 "LIENS" means liens, easements, mortgages, pledges, agreements and
rights of others on, in or with respect to the real and personal properties
owned by Merging Company.

     1.37 "LOSSES" shall have the meaning given in Section 7.1.


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     1.38  "MERGER" means the merger of Merging Company with and into
Acquisition Company as contemplated by this Agreement.


     1.39  "MERGER CONSIDERATION" means .323463 shares of Acquiror Common Stock.

     1.40  "MERGER DATE BALANCE SHEET" shall have the meaning given in 
Section 4.2.1.

     1.41  "MERGING COMPANY" means Synergy Software, Inc., an Illinois 
corporation.

     1.42  "MERGING COMPANY COMMON STOCK" means the Common Stock of Merging
Company.

     1.43  "MERGING COMPANY OPTIONS" means the outstanding options to acquire
Merging Company Common Stock held by employees, directors, and officers of
Merging Company.

     1.44  "MERGING COMPANY SHAREHOLDERS" means, collectively, Carl DePaolis,
SSI Grantor Retained Annuity Trust II under agreement dated August 11, 1997,
Michael L. Lind and Andrew S. Martzloff, individually, being the holders of
100% of all of the issued and outstanding capital stock of Merging Company;
provided that when used in Sections 5 and 9, "Merging Company Shareholders"
shall also include Louis H. Borders, individually.

     1.45  "MULTIEMPLOYER PLAN" means a "multiemployer plan" as defined in
Section 4001(a)(3) of ERISA to which the Merging Company or any ERISA
Affiliates contribute, is required to contribute, or has contributed within the
immediately preceding six years.

     1.46  "NASDAQ-NMS" means the National Association of Securities Dealers
Automated Quotation System National Market System.

     1.47  "NON-COMPETE  AGREEMENT" means non-compete agreements in the forms
attached to this Agreement as Exhibits 4.1.6 A and 4.1.6B to be entered into
between Acquisition Company and each of  Louis H. Borders and Carl DePaolis.

     1.48  "OBJECTION NOTICE" shall have the meaning given in Section 7.4.2.

     1.49  "OFFICER'S CERTIFICATE" shall have the meaning given in Section 
7.4.1.

     1.50  "PBGC" means the United States Pension Benefit Guaranty Corporation.


     1.51  "PLAN" means a Benefit Plan, a Multiemployer Plan or a Welfare Plan,
as the case may be.

     1.52  "REGISTRATION RIGHTS AGREEMENT" means the registration rights
agreement, in the form attached hereto as Exhibit 4.1.7 among Acquiror, SSI
Grantor Retained Annuity Trust II, and Carl DePaolis.

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     1.53 "SEC" means the Securities and Exchange Commission.

     1.54 "SECURITIES ACT" means the Securities Act of 1933, as amended, or any
substituted federal statute and the rules and regulations thereunder, all as
the same shall be in effect from time to time.

     1.55 "SURVIVING CORPORATION" means the Acquisition Company, as merged with
Merging Company from and after the Effective Time.

     1.56 "WELFARE PLAN" means any employee welfare benefit plan as defined in
Section 3(1) of ERISA which the Merging Company or any ERISA Affiliate sponsors
or to which the Merging Company or any ERISA Affiliate has an obligation to
contribute, and as to which the contributing employer may, under the terms of
the plan or any related agreement, have any continuing obligation to the plan
or its participants and beneficiaries after termination of the contributing
employer's sponsorship of or obligation to contribute to the plan.

SECTION 2 THE MERGER

     2.1  THE MERGER.  In accordance with the terms and conditions of this
Agreement, the Michigan Business Corporation Act and the Illinois Business
Corporation Act, Merging Company is merged with and into Acquisition Company,
which shall be the corporation surviving the Merger. Except as specifically set
forth in this Agreement, the identity, existence, corporate organization,
purposes, powers, objects, franchises, privileges, rights and immunities of
Merging Company are merged with and into Acquisition Company and Acquisition
Company shall, as Surviving Corporation, be fully vested with such
characteristics.  The separate existence and the corporate organization of
Merging Company shall cease as of the Effective Time.  As soon as practicable
prior to the Effective Time, the Certificate of Merger shall be executed on
behalf of the Constituent Corporations and filed with the Michigan Department
of Consumer and Industry Services and the Illinois Secretary of State.  The
Merger is effective as of the Effective Time.

     2.2  ARTICLES OF INCORPORATION AND BYLAWS.  The Articles of Incorporation
and Bylaws of Acquisition Company shall continue in full force and effect, from
and after the Effective Time, as the Articles of Incorporation and Bylaws of
Surviving Corporation.

     2.3  DIRECTORS AND OFFICERS.  The directors and officers of Acquisition
Company shall, from and after the Effective Time, be the directors and officers
of Surviving Corporation, and all such directors and officers shall hold office
from and after the Effective Time until their respective successors are duly
elected or appointed and qualified in the manner provided in the Bylaws of
Surviving Corporation or as otherwise provided by law.

     2.4  TAKING OF NECESSARY ACTION.  Merging Company, Acquisition Company and
Acquiror shall take all such actions as may be reasonably necessary or
appropriate in order to effectuate the transactions contemplated hereby and to
make the Merger effective as of the

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Effective Time.  If at any time after the Effective Time any further action is
necessary or desirable to carry out the purposes of this Agreement and to vest
Surviving Corporation with full title to all properties, assets, rights,
approvals, privileges, immunities and franchises of either Merging Company or
Acquisition Company, the officers and directors of such corporation, at the
expense of Surviving Corporation, shall take all such necessary or appropriate
action.

SECTION 3 EFFECT OF MERGER ON CAPITAL STOCK OF THE CONSTITUENT CORPORATIONS

     3.1  MERGING COMPANY COMMON STOCK.  Each share of Merging Company Common
Stock which is outstanding as of the Effective Time shall, as of the Effective
Time, and by virtue of the Merger and without any action on the part of the
holder thereof, be converted into and exchanged for the Merger Consideration.
Subject to the requirement to deliver the Escrow Shares to the Escrow Agent
pursuant to Section 4.1.4, each holder of Merging Company Common Stock shall be
entitled to receive the full amount of the Merger Consideration. Each share of
Merging Company Common Stock which is outstanding as of the Effective Time
shall, as of the Effective Time, and by virtue of the Merger and without any
action on the part of the holder, be canceled and shall be without further
rights or obligations, except that the holders of such shares shall be entitled
to surrender such shares in exchange for the Merger Consideration.

     3.2  ACQUISITION COMPANY COMMON STOCK.  Each share of the Acquisition
Company Common Stock which is outstanding as of the Effective Time and without
further action on the part of the holder thereof, shall be converted into and
become one validly issued, fully paid and nonassessable share of the Common
Stock, without par value of Surviving Corporation.

     3.3  EMPLOYEE STOCK OPTIONS.  Each Merging Company Option which is
outstanding as of the Effective Time, automatically and without further action
on the part of any holder thereof, is assumed by the Acquiror and converted
into an Acquiror Option to purchase that number of shares of Acquiror Common
Stock which equals the Merger Consideration multiplied by the number of shares
subject to purchase under such Merging Company Option as of the Effective Time.
The exercise price per share of such Acquiror Common Stock will be equal to
the exercise price per share under such Merging Company Option divided by the
Merger Consideration.  The times at which and the extent to which any such
Acquiror Option shall become exercisable shall be the same as the Merging
Company Option from which it was converted.  To the extent that a Merging
Company Option is an incentive stock option as defined in Section 422 of the
Code, it will continue to qualify as an incentive stock option after it is
converted into an Acquiror Option.

     3.4  MERGING COMPANY STOCK TRANSFER BOOKS.  The stock transfer books of
Merging Company are closed as of the Effective Time, and no transfer of shares
of Merging Company Common Stock shall be made or consummated thereafter.

SECTION 4 ACTIONS TO BE TAKEN AS OF OR AFTER THE EFFECTIVE TIME OF THE MERGER


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     4.1  CONSUMMATION OF THE MERGER.  Simultaneously with the execution and
delivery of this Agreement, the surrender of the shares of Merging Company
Common Stock and the payment of the Merger Consideration is taking place at the
Effective Time at the offices of Butzel Long, 150 W. Jefferson, Suite 900,
Detroit, Michigan 48226.  Simultaneously with the execution and delivery of
this Agreement:

          4.1.1  the Merging Company Shareholders are surrendering to 
Acquisition Company certificates representing all of the issued and
outstanding shares of Merging Company Common Stock;

          4.1.2  Acquisition Company is delivering to each Merging Company
Shareholder the number of shares of Acquiror Common Stock set forth on Schedule
4.1.2 opposite such Merging Company Shareholder's name under the heading
"Shares Delivered at Closing"; and

          4.1.3  Acquiror, Acquisition Company, Escrow Agent and each Merging
Company Shareholder shall execute and deliver the Escrow Agreement, in the form
attached hereto as Exhibit 4.1.3;

          4.1.4  Surviving Corporation shall deliver to the Escrow Agent on  
behalf of each Merging Company Shareholder the number of shares of Acquiror
Common Stock set forth on Schedule 4.1.2 opposite such Merging Company
Shareholder's name under the heading "Escrow Shares;" each Merging Company
Shareholder shall execute and deliver to the Escrow Agent a blank stock power
to permit the Escrow Agent to effect the transfer and delivery of the Escrow
Shares in accordance with the terms and conditions of the Escrow Agreement;

          4.1.5  Richard Early and Thomas Warrick are each executing and 
delivering to Surviving Corporation an Employment Agreement, in the form
attached to this Agreement as Exhibit 4.1.5A and 4.1.5B, respectively; and

          4.1.6 Louis H. Borders and Carl DePaolis, are each executing and
delivering to the Surviving Corporation a Non-Compete Agreement, in the forms
attached to this Agreement as Exhibits 4.1.6A and 4.1.6B, respectively.

          4.1.7 Acquiror, SSI Grantor Retained Annuity Trust II, and Carl 
DePaolis shall execute and deliver the Registration Rights Agreement in
the form attached to this Agreement as Exhibit 4.1.7.

          4.1.8 Carl DePaolis shall execute and deliver the Consulting Agreement
in the form attached to this Agreement as Exhibit 4.1.8.

     4.2 THE ESCROW.  Simultaneously with the execution and delivery of this
Agreement, the Escrow Shares are being deposited with the Escrow Agent pursuant
to Section 8.1 and shall be held by the Escrow Agent and released from escrow
pursuant to such Section 8.1.1. Ownership

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rights in the Escrow Shares shall be fully vested in the manner and to the
extent provided in Section 8.3.

          4.2.1  Prior to the date hereof, Arthur Andersen LLP shall have
performed certain agreed upon procedures with respect to the Financial
Statements, and Merging Company and the Acquiror shall have agreed as to any
appropriate adjustments to be made thereto.  For purposes of this Section 4.2.1
and without affecting the representations and warranties contained in 
Section 5, as a result of any such adjustments as verified by such agreed upon
procedures, the Merging Company and the Acquiror acknowledge that the net worth
(total assets less total liabilities) of the Merging Company as of September
30, 1997 was $1,833,078.  Within ten (10) business days following the Effective
Date, the Merging Company shall deliver to the Acquiror a computation, in
reasonable detail, which sets forth the net worth of the Merging Company as of
the Effective Time (the "Merger Date Balance Sheet").  The Merger Date Balance
Sheet shall be prepared using the same accounting principles, practices and
procedures as were used to prepare the Financial Statements (including any
adjustments thereto agreed to by the Merging Company and the Acquiror), except
that the Merger Date Balance Sheet shall reflect the net worth of the Merging
Company as of the Effective Time (the "Effective Time Net Worth").  The
Acquiror shall have ten (10) days following the delivery of the Merger Date
Balance Sheet to the Acquiror to review the Merger Date Balance Sheet.  If, as
a result of such review, Acquiror and Arthur Andersen LLP believe, in good
faith, that adjustments are required to such balance sheet to reflect the same
accounting principles, practices and procedures as in the Financial Statements,
Acquiror shall so inform the Merging Company Shareholders in writing (the
"Adjustment Notice") of the amount of such proposed adjustment within such ten
(10) day period.  The Merging Company Shareholders shall have ten (10) days
following their receipt of the Adjustment Notice to either concur or object to
the proposed adjustments set forth in the Adjustment Notice.  In the event that
the Merging Company Shareholders concur with the proposed adjustments set forth
in the Adjustment Notice, the Effective Time Net Worth for all purposes of this
Agreement (but without affecting the representations and warranties contained
in Section 5) shall be deemed to be such amount as set forth in the Adjustment
Notice.  In the event that the Merging Company Shareholders object to the
proposed adjustments set forth in the Adjustment Notice, the dispute shall be
resolved in accordance with the arbitration procedures set forth in Section
4.2.2 hereof.

          4.2.2.  In the event a dispute exists as to the Effective Time Net
Worth after the procedures set forth in Section 4.2.1 hereof have been
completed, either the Merging Company Shareholders or the Acquiror may, by
written notice to the other, demand arbitration of the  dispute.  Within ten
(10) days after such written notice is received by the other party, the Merging
Company Shareholders and Acquiror shall each select one (1) arbitrator, and the
two (2) arbitrators so selected shall select a third arbitrator.  The decision
of the arbitrators as to the Effective Time Net Worth shall be binding and
conclusive upon the parties to this Agreement and a copy of such determination
of the Effective Time Net Worth shall be delivered to the Escrow Agent. 
Judgment upon any award rendered by the arbitrators may be entered in any court
having jurisdiction.  Any such arbitration shall be held in Oakland County,
Michigan under the commercial rules then in effect of the American Arbitration
Association. The arbitrators shall

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have the discretion to cause the non-prevailing party to pay its own expenses,
the fees of each arbitrator, the administrative fee of the American Arbitration
Association, and the expenses, including without limitation, attorneys' fees
and costs, reasonably incurred by the other party to the arbitration.  In the
absence of such determination by the arbitrators, the parties shall each pay
one-half of the costs and expenses of such arbitration, and each party shall
separately pay its counsel fees and other expenses.

          4.2.3.  If, upon the completion of the procedures set forth in Section
4.2 the Effective Time Net Worth shall be less than $2,500,000, a portion of
the Escrow Shares shall be delivered to the Acquiror for cancellation. 
The number of Escrow Shares to be delivered to the Acquiror for cancellation,
if any, shall be determined by subtracting the Effective Time Net Worth from
$2,500,000.  For purposes of determining the number of Escrow Shares to be
released, the value of the Escrow Shares shall be measured based on a price per
share equal to $36.482.  In the event that the Effective Time Net Worth equals
or exceeds $2,500,000, none of the Escrow Shares shall be delivered to the
Acquiror for cancellation in accordance with this Section 4.2.3.

SECTION 5 REPRESENTATIONS AND WARRANTIES OF MERGING COMPANY AND MERGING COMPANY
          SHAREHOLDERS

     Merging Company and Carl DePaolis represent and warrant to Acquisition
Company and Acquiror as follows; and SSI Grantor Retained Annuity Trust II,
Michael L. Lind, Louis H. Borders, and Andrew S. Martzloff, severally represent
and warrant to Acquisition Company and Acquiror to the extent they have
knowledge of the subject matter of each warranty and representation listed
below.  Except for Section 5.14, which shall survive until the expiration of
any applicable federal, state or local statute of limitations, such
representations and warranties shall survive only until July 1, 1998.

     5.1  ORGANIZATION AND GOOD STANDING.  Merging Company is a corporation
validly existing and in good standing under the laws of the State of Illinois
and  is qualified to transact business and is in good standing as a foreign
corporation in each jurisdiction where it is required to be so qualified in
order to conduct its business as presently conducted, except where the failure
to be so qualified would not have a material affect on the business or
operations of the Merging Company.

     5.2  CORPORATE POWER AND AUTHORITY.  Merging Company has the corporate
power and authority to own, lease and operate its properties, to carry on its
business as presently conducted and to enter into and perform this Agreement.

     5.3  CONSENTS AND AUTHORIZATIONS.  The Board of Directors of Merging
Company has, by resolution duly adopted, unanimously approved and adopted this
Agreement, the Merger and the other transactions contemplated hereby and
determined that the Merger and the Merger Consideration are in the best
interests of the Merging Company Shareholders and are fair from a financial
point of view to the Merging Company Shareholders.  This Agreement has been
duly

                                       10



<PAGE>   11




authorized, executed and delivered by Merging Company and the Merging Company
Shareholders in accordance with the requirements of its Articles of
Incorporation and the Illinois Business Corporation Act.  Merging Company may
execute, deliver and perform this Agreement without the necessity of Merging
Company obtaining any consent, approval, authorization or waiver or giving any
notice, except for such consents, approvals, authorizations, waivers and
notices which have been obtained or given, are unconditional and are in full
force and effect.  The parties hereto agree that the Merging Company shall not
be required to obtain any of the consents or authorizations listed on Schedule
5.3 prior to the Effective Time, and that it shall not constitute a breach of
this representation or warranty if such consents are not obtained.  Merging
Company agrees to use its reasonable efforts after the Effective Time to obtain
such consents.

     5.4  AUTHORIZATION, BINDING EFFECT, NO VIOLATION.  This Agreement
constitutes the legal, valid and binding obligation of Merging Company and the
Merging Company Shareholders, enforceable in accordance with its terms, except
as such enforceability may be limited by bankruptcy, reorganization, insolvency
and similar laws of general application relating to or affecting the
enforcement of rights of creditors.  The execution, delivery and performance of
this Agreement by the Merging Company Shareholders and Merging Company does not
and will not:


          5.4.1  constitute a violation of the Articles of Incorporation or the
Bylaws of Merging Company; or

          5.4.2  constitute a violation of any statute, judgment, order, decree
or regulation of any governmental authority or arbitrator or any rule of any
court applicable to the Merging Company Shareholders, Merging Company or the
business of Merging Company.

     5.5  MINUTE BOOK.  The minute book and stock book and records of Merging
Company are accurate and complete and fairly reflect the corporate actions
heretofore taken by the board of directors and the shareholders of Merging
Company.

     5.6  FINANCIAL STATEMENTS AND FINANCIAL CONDITION.  The Financial
Statements have been prepared in conformity with generally accepted accounting
principles consistently applied and Regulation S-X of the Securities Act of
1933, are correct and complete in all material respects and fairly present the
financial position of Merging Company as of the dates thereof and the results
of operations of Merging Company for the periods covered by the Financial
Statements. All accounts, books, ledgers, financial and other records of
Merging Company: (i) have been fully, properly and accurately maintained, are
in the possession of  Merging Company and contain true and accurate records of
all matters required by Generally Accepted Accounting Principles and Regulation
S-X of the Securities Act of 1933 to be entered therein;  (ii) do not contain
or reflect any material inaccuracies or discrepancies; and (iii) give and
reflect a true and fair view of the matters which ought to appear therein and
no notice or allegation other than in the ordinary course of business or during
the course of audit work that any of the records is incorrect or should be
rectified has been received by the Merging Company or the Merging Company
Shareholders.


                                       11



<PAGE>   12




     5.7  ABSENCE OF UNDISCLOSED LIABILITIES. Except to the extent reflected or
reserved against in the Balance Sheet or a Schedule to this Agreement, Merging
Company as of the Balance Sheet Date, had no liabilities or obligations of any
nature, whether accrued, absolute, contingent, or otherwise, including without
limitation, tax liabilities due or to become due, and whether incurred in
respect of or measured by Merging Company's  income prior to the Balance Sheet
Date or arising out of transactions entered into, or any state of facts
existing, prior to the Balance Sheet Date.  Neither Merging Company nor the
Merging Company Shareholders know or have reasonable grounds to know of any
basis for the assertion against Merging Company as of the Balance Sheet Date,
of any material liability of any nature not fully reflected or reserved against
in the Balance Sheet or in a Schedule to this Agreement.

     5.8  ABSENCE OF CERTAIN CHANGES.  Since the Balance Sheet Date, there has
been no material change in, and there have been no material adverse events with
respect to, the business, operations, financial condition or results of
operations of Merging Company, or the assets or properties owned by Merging
Company or leased or used by Merging Company.  Since the Balance Sheet Date,
except as indicated on Schedule 5.8 the Merging Company has not:

          5.8.1 made or agreed to make any capital expenditure or commitment for
additions to property, plant or equipment in excess of $10,000;

          5.8.2 conducted its business or operations otherwise than in the 
ordinary course;

          5.8.3 borrowed any money;

          5.8.4 issued any shares of capital stock or securities convertible
into or exchangeable for capital stock;

          5.8.5 entered into any material transaction or entered into any
material contract, or amended or terminated any such transaction or contract;

          5.8.6 increased or experienced any material adverse change in any
assumption underlying any method of calculating bad debts, contingencies or
other reserves from that reflected in the Financial Statements;

          5.8.7 failed to pay its creditors within the times agreed with such
creditors, so that there are no debts outstanding which have been due for more
than 60 days;

          5.8.8 canceled or waived any claim or right of substantial value, or
sold, transferred, distributed or otherwise disposed of any of its assets,
except for a fair consideration in the ordinary course of business;

          5.8.9 paid any management fee or made any distribution of its property
or assets to its shareholders in their capacity as such, or declared, paid or
set aside for payment any dividend (of any kind or nature) or distribution
with respect to shares of its capital stock; or

                                       12



<PAGE>   13





          5.8.10 agreed to do any of the foregoing.

     5.9  ACCOUNTS RECEIVABLE. Any accounts receivable of Merging Company as
recorded in its books and records are good and collectable in the ordinary
course of business and not subject to any defense, right of set-off or
counterclaim of any kind and no amount of any account receivable included in
the Financial Statements has been released for an amount less than the value at
which it was included in the Financial Statements or is now regarded by Merging
Company or Merging Company Shareholders as irrecoverable in whole or in part.
Merging Company has not factored or discounted any of its accounts receivable
or agreed to do so.

     5.10 TITLE TO PROPERTIES.  All properties and assets of any nature used in
or necessary for the conduct of the business of Merging Company are included in
the Balance Sheet, except to the extent sold or disposed of in the ordinary
course of business since the Balance Sheet Date.  Merging Company has good and
marketable title to its personal property, and good title to its leasehold
estates in all personal property used by it, in each case free and clear of
Liens, other than any Liens securing any indebtedness set forth on or disclosed
in the Financial Statements. Since the Balance Sheet Date, except for
dispositions in the ordinary course of their business, the assets of Merging
Company have been in the possession of, or under the control of, Merging
Company.  Except for leased assets listed on Schedule 5.10, no asset is shared
by Merging Company with any other person and Merging Company does not depend
for its business upon any assets, facilities or services owned or supplied by
any other entity.  Since the Balance Sheet Date, none of the property of
Merging Company has been affected by any fire, accident, act of God or any
other casualty.

     5.11 REAL PROPERTY.  Merging Company does not own and has never owned any
real property.

     5.12 LITIGATION. Except as disclosed on Schedule 5.12, there are no
actions, suits or proceedings, whether in equity or at law, or governmental or
administrative investigations pending or to the knowledge of the Merging
Company or Merging Company Shareholders threatened against Merging Company. To
the knowledge of the Merging Company or Merging Company Shareholders there are
no facts which are reasonably likely to give rise to any litigation or
arbitration against Merging Company.  Merging Company has not been a party to
any undertaking or assurance given to any court or governmental agency or the
subject of any injunction which is still in force.

     5.13 COMPLIANCE.  Merging Company is in compliance with and not in default
or violation under, any law, regulation, decree or order applicable to the
business or operations of Merging Company  including without limitation all
environmental, safety and health laws, rules and regulations except for any
such defaults or violations which individually or in the aggregate are not
reasonably likely to have a material adverse effect upon the Merging Company.
Merging Company is not subject to any judgment, order or decree entered in any
lawsuit or proceeding.


                                       13



<PAGE>   14




     5.14 TAXES.  Merging Company has paid or made adequate provision on its
books and records for the payment of all federal, state, local and foreign
taxes, penalties or other payments required to be paid with respect to periods
or portions thereof ending on or prior to the date of this Agreement or
otherwise currently due in respect of its business, assets and employees, and
it is not in default in payment of any such tax and has duly filed all tax
reports and returns required in connection therewith to be filed.  All returns
with respect to federal, state, local and foreign taxes are true, correct and
complete in all material respects.  The taxable income of Merging Company has
not at any time been included in any consolidated federal income tax return, or
in any state or local income or franchise tax return filed on a combined,
consolidated or unitary basis, filed by any corporation, person or other entity
other than a group the common parent of which was Merging Company.  Merging
Company has not received notice of any tax deficiency outstanding, proposed or
assessed against it, nor has it executed any waiver of any statute of
limitations on the assessment or collection of any tax or executed or filed
with the Internal Revenue Service or any other taxing authority any agreement
now in effect extending the period for assessment or collection of any taxes.
To Merging Company's knowledge, there are no tax liens upon, pending against or
threatened against any asset of Merging Company.  Merging Company's status as a
small business corporation under Subchapter S of the Code is in full force and
effect as of the Effective Time.  Other than the execution, delivery and
performance of this Agreement, no event has occurred and no act has been taken
or been omitted to have been taken by Merging Company or the Merging Company
Shareholders which will adversely affect such status.  All compensation,
salaries and wages paid by Merging Company are in compliance in all material
respects will all applicable federal, state and local laws and regulations.
All withholding and other taxes required to be withheld or collected have been
withheld or collected and have been timely paid over to the proper authorities.

     5.15 ERISA.  Neither Merging Company nor any ERISA Affiliate maintains,
contributes to, participates in, or has any obligations under, any Plan, or has
at any time in the past maintained, contributed to, participated in, or had any
obligations under, any Plan, other than those listed on Schedule 5.15.  Each
Plan is in material compliance with ERISA, the Code and all applicable law, and
neither Merging Company nor any ERISA Affiliate has received any notice
asserting that a Plan is not in compliance with ERISA, the Code or any
applicable law.  Each Plan which is intended to be a qualified Plan has been
determined by the IRS to be qualified under Section 401(a) of the Code as
currently in effect and has been operated in material compliance with Code
Section 401(a) through the Effective Time, and each trust related to such Plan
has been determined to be exempt from federal income tax under Section 501(a)
of the Code.  Neither Merging Company nor any ERISA Affiliate, nor any other
"party-in-interest" or "disqualified person" has engaged in a "prohibited
transaction," as such terms are defined in Section 4975 of the Code and Section
406 of ERISA, in connection with any Plan.

     5.16 SUBSIDIARIES.  Merging Company does not currently have and has never
had any subsidiaries.

     5.17 GOVERNMENT GRANTS.  Merging Company has not applied for or received
any financial assistance from any national or local authority or government
agency.

                                       14



<PAGE>   15





     5.18 INSURANCE.  Summary information concerning all of Merging Company's
insurance policies (including the limits of coverage and the basis of coverage
under each policy and the amount of any deductible applicable thereto) have
been provided to Acquiror and Acquisition Company and the insurance policies
which are maintained by Merging Company afford it adequate coverage against
such risks as companies carrying on the same type of business as Merging
Company customarily insure against and in particular: (i) the assets of Merging
Company are insured against fire in their full replacement value; (ii) the
Computer Systems are adequately insured for all material  risks; and (iii)
Merging Company is now, and has at all times been, adequately covered against
accident, damage, injury, third party loss (including product liability), loss
of profits and other risks normally covered by insurance.  All insurance
policies of Merging Company (details of which have been disclosed to Acquiror
during due diligence) are in full force and effect.  There are no circumstances
which are reasonably likely to lead to any liability under any such insurance
policies being avoided by the insurers or the premiums being materially
increased.  All premiums for such policies have been paid on time.  There is no
claim outstanding under any such insurance policy nor to the knowledge of the
Merging Company or the Merging Company Shareholders any circumstances
reasonably likely to give rise to a claim.

     5.19 CAPITALIZATION.  The authorized capital stock of Merging Company
consists of 3,000,000 shares of Common Stock and there are 2,150,000 of such
shares of Common Stock issued and outstanding.  There are 646,462 options to
purchase Common Stock of Merging Company outstanding.  The record and
beneficial owners of such outstanding Common Stock and the number of shares
owned by each are listed on Schedule 5.19.  All outstanding shares of the
capital stock of Merging Company have been duly authorized and are validly
issued, fully paid and nonassessable.  Except as indicated on Schedule 5.19,
there are no authorized, outstanding or existing: (1) proxies, voting trusts or
other agreements or understandings with respect to the voting of any capital
stock of Merging Company; (2) securities convertible into or exchangeable for
any capital stock of Merging Company; (3) options, warrants or other rights to
purchase or subscribe for any capital stock of Merging Company or securities
convertible into or exchangeable for any capital stock of Merging Company; (4)
agreements of any kind relating to the issuance of any capital stock of Merging
Company, any such convertible or exchangeable securities or any such options,
warrants or rights; or (5) agreements of any kind which may obligate Merging
Company to issue or purchase any of its securities.

     5.20 INTANGIBLE ASSETS.  Schedule 5.20 contains a complete listing and
description of:  (1) all patents, patent applications, trademarks, trademark
registrations, applications for trademark registrations, trade names and
copyrights which Merging Company owns or in which Merging Company has any
proprietary interest; and (2) all license agreements with respect to any of the
foregoing as to which Merging Company is licensor or licensee. There are no
patents, trademarks, trade names or copyrights, other than those set forth on
Schedule 5.20, which are necessary in connection with the conduct of the
businesses of Merging Company. All the intellectual property used by Merging
Company is owned or properly licensed by it and it does not use any
intellectual property in respect of which any third party has any right, title
or interest.  None of

                                       15



<PAGE>   16



the processes or products of Merging Company infringes any right of any other
person relating to intellectual property or involves the unlicensed use of
confidential information disclosed to Merging Company by any person in
circumstances which might entitle that person to a claim against Merging
Company.  Except as listed on Schedule 5.20, there are no outstanding claims
against Merging Company for infringement of any intellectual property used (or
which has been used) by it and no such claims have been settled by the giving
of any undertakings which remain in force.  Confidential information and
know-how used by Merging Company are kept strictly confidential and Merging
Company operates and fully complies with procedures which maintain such
confidentiality.  To the Merging Company's and the Merging Shareholder's
knowledge such confidentiality has not been breached.  To the Merging Company's
and Merging Shareholder's knowledge any computer software licensed by Merging
Company for use by third parties has and is being used by those third parties
within and in accordance with any conditions imposed by such license.  Merging
Company does not do business  under any name other than "Synergy Software".

     5.21 INFRINGEMENT.  Except as described on Schedule 5.21, there are no
claims pending, and to the Merging Company's and Merging Company's
Shareholders' knowledge no valid basis exists for any claims:  (1) against
Merging Company by any person relating to any of the patents, patent
applications, trademarks, trademark registrations, applications for trademark
registrations, trade names or copyrights which Merging Company owns or in which
Merging Company has any proprietary interest; or (2) of infringement by Merging
Company on the rights of any person.

     5.22 LABOR RELATIONS. No employees of Merging Company are covered by any
collective bargaining agreement.  There are no representation questions,
arbitration proceedings, labor strikes, slowdowns or stoppages, material
grievances or other labor troubles pending, or to the Merging Company's or
Merging Company Shareholder's knowledge, threatened with respect to the
employees of Merging Company.

     5.23 CUSTOMERS AND SUPPLIERS.  Since the Balance Sheet Date, there has not
been any loss, and, to the knowledge of Merging Company and Merging Company
Shareholders there is currently no threatened loss, of any customer, supplier
or account of Merging Company.  Merging Company is not performing any customer
project for which it is reasonably likely that as of the date hereof, there
will be any unreimbursed or uncompensated cost or expenditure by Merging
Company.  Except as listed on Schedule 5.23, Merging Company does not have any
customer projects which  as of the date hereof are operating at a gross profit
margin of less than 20%.

     5.24 ENVIRONMENTAL MATTERS.  Merging Company is in material compliance
with all federal, state and municipal environmental laws, ordinances, rules,
regulations and requirements and, to the knowledge of Merging Company and
Merging Company Shareholders, there has not been a spill, discharge or other
release of any Hazardous Material at or from the premises of Merging Company.
Merging Company has no liabilities (direct or indirect, contingent or
otherwise), relating to or arising from any environmental matters, other than
the obligations to comply with normal permitting and other regulations after
the Effective Time. Merging Company has not received any communication from any
competent authority in respect of Merging

                                       16



<PAGE>   17



Company's  business, which the failure to comply with would constitute a breach
of any statutory requirement.

     5.25 CONTRACTS; LEASES; FRANCHISES.  Schedule 5.25 sets forth and
discloses all currently existing contracts, obligations, agreements, plans,
arrangements, commitments or the like (written or oral) of Merging Company not
otherwise disclosed in another Schedule to this Agreement involving the payment
of consideration by any party of $10,000 or more or which cannot be terminated
by Merging Company without liability on 30 days or less notice, including
without limitation the following:

          5.25.1 employment, bonus or consulting agreements, pension, profit
sharing, deferred compensation, stock bonus, retirement, stock option, stock    
purchase, phantom stock or similar plans, including agreements evidencing
rights to purchase securities of the Merging Company and agreements among
shareholders and Merging Company;

          5.25.2 loan or other agreements, notes, indentures, or instruments
relating to or evidencing indebtedness for borrowed money, or mortgaging,       
pledging or granting or creating a lien or security interest or other
encumbrance on any of Merging Company's property or any agreement or instrument
evidencing any guaranty by Merging Company of payment or performance by any
other person;

          5.25.3 any indenture, agreement or other document (including private  
placement brochures) relating to the sale or repurchase of shares of    capital
stock;

          5.25.4 any joint venture, contract or arrangement or other agreement  
involving a sharing of profits or expenses;

          5.25.5 agreements restricting the ability of Merging Company to
compete in any line of business or in any geographic area or with any
person;

          5.25.6 agreements providing for disposition or acquisition of the
business, assets or capital stock of Merging Company, agreements of merger
or consolidation to which Merging Company is a party or letters of intent
with respect to the foregoing;

          5.25.7 leases showing the amounts of rents and descriptions of the 
leased property; and

          5.25.8 agreements with customers.

     5.26 BURDENSOME CONTRACTS.  Merging Company is not a party to or subject
to any material agreement, transaction, obligation, commitment, arrangement or
liability which:

          5.26.1 is incapable of being performed by Merging Company in 
accordance with its terms; or

                                       17



<PAGE>   18





          5.26.2 involves or is likely to involve material obligations,
restrictions, expenditure or receipts not in the ordinary course of Merging
Company's business; or

          5.26.3 in any material way restricts Merging Company's ability to 
carry on the whole or any part of its business in any part of the world.

          5.26.4  is a hedging, futures, options or other derivative contract.

     5.27 NO DEFAULT. Neither Merging Company nor, to Merging Company's
knowledge, any other party to any agreement with Merging Company is in default
on any contract listed on Schedule 5.25, nor to Merging Company and Merging
Company Shareholders' knowledge are there any circumstances reasonably likely
to give rise to such a default.

     5.28 SURETIES.  No person other than Merging Company is a party to any
guarantee of or security for any loan or loan facility granted to Merging
Company.

     5.29 POWERS OF ATTORNEY.  No powers of attorney given by Merging Company
(other than to the holder of an encumbrance solely to facilitate its
enforcement) are now in force.  No person, as agent or otherwise, is entitled
or authorized to bind or commit Merging Company to any obligation not in the
ordinary course of Merging Company's business.

     5.30 INSIDER CONTRACTS. Except for the contracts listed on Schedule 5.30
to this Agreement:

          5.30.1 there is not outstanding, and there has not at any time 
during the last three years been outstanding, any agreement or arrangement
to which Merging Company is a party and in which Merging Company Shareholders,
any member of their immediate family or any director had a material interest;

          5.30.2 Merging Company is not a party to any material agreement or    
arrangement which is not of an arm's length nature; and

          5.30.3 all material costs incurred by Merging Company have been
charged to Merging Company and not borne by any other Affiliate of Merging
Company.

     5.31 EMPLOYEES, INDEPENDENT CONTRACTORS AND CONSULTANTS.  Schedule 5.31
lists and describes all currently effective written or oral consulting,
independent contractor or employment agreements and other material agreements
concluded with individual employees, independent contractors or consultants to
which Merging Company is a party.  True and correct copies of all such written
agreements have been provided to Acquiror or its representatives.  All
salaries, wages, other compensation or benefits paid by Merging Company are in
compliance in all material respects with applicable federal, state and local
laws.  Except as set forth on Schedule 5.31, to the knowledge of the Merging
Company and Merging Company Shareholders, none of

                                       18



<PAGE>   19



the employees of Merging Company will terminate their employment as a result of
the Merger. Schedule 5.31 also lists the names of all persons whose annual rate
of compensation, including bonuses and other payments of any kind, is in excess
of $50,000 and the names of all employees with a title of "Director" of a
department or above and the salaries for each such person.  Merging Company's
aggregate accrued vacation as of the Balance Sheet Date and its accrued
severance pay as of the Balance Sheet Date are as set forth on Schedule 5.31.

     5.32 COMPLIANCE WITH IMMIGRATION LAWS.  Forms I-9 have been properly
completed for all current and former employees of Merging Company pursuant to
the Immigration Reform and Control Act and the regulations thereunder.  Merging
Company has also complied with all Form I-9 record keeping requirements under
such statute and regulations.

     5.33 POOLING OF INTERESTS.  Neither Merging Company nor the Merging
Company Shareholders have, through the Effective Time, taken or agreed to take
any action which is reasonably likely to prevent Merging Company from
accounting for the business combination to be effected by the Merger as a
pooling of interests and no such party will take any such action after the
Effective Time.

     5.34 MERGING COMPANY SHAREHOLDERS' COMPETITIVE INTERESTS.  The Merging
Company Shareholders do not have any interest, direct or indirect, in any
business other than that now carried on by Merging Company which is or to the
knowledge of the Merging Company and the Merging Company Shareholders is likely
as of the date hereof to become directly competitive with the business of the
Merging Company (other than the ownership of 1% or less of the shares of a
corporation or other entity which is traded on any national securities
exchange).  None of the Merging Company Shareholders has any claim against
Merging Company.

     5.35 LICENSES.  All necessary licenses, consents, permits and authorities
(public and private) have been obtained by Merging Company to enable it to
carry on its business effectively in the places and in the manner in which such
business is now carried on except any such licenses, consents, permits and
authorities which, if not obtained, would not be reasonably likely to have a
material adverse effect on the Merging Company and all such licenses, consents,
permits and authorities are valid and there is no reason why any of them should
be suspended, canceled or revoked.

     5.36 LIABILITY FOR DEFECTIVE SERVICES.  To the knowledge of the Merging
Company and the Merging Company Shareholders the Merging Company has not
provided any services to customers which were below the standard of services
generally called for in the engagement contracts with such customers.  All such
services provided by Merging Company comply or complied in all material
respects with any warranties or representations expressly made by Merging
Company or with all applicable regulations, standards and requirements in
respect thereof.  Merging Company is not a party to any contract where a
customer has challenged or is challenging the quality standards or cost
estimates provided by Merging Company.


                                       19



<PAGE>   20




     5.37 INDUCEMENTS. To the knowledge of Merging Company or the Merging
Company Shareholders, no officer, agent or employee of Merging Company has made
any improper payment or used any of Merging Company's  assets unlawfully to
obtain an advantage for any person or for the Merging Company.

     5.38 PLANT, MACHINERY AND EQUIPMENT.  The plant, machinery and equipment,
including all vehicles, the Computer Systems and other office equipment used in
connection with the business of Merging Company is (subject to normal wear and
tear) in good repair and condition and in satisfactory working order and is in
the possession and control of Merging Company.

     5.39 COMPUTER SYSTEMS.  The Computer Systems have been satisfactorily
maintained and supported and  have adequate capability and capacity for the
current requirements of Merging Company and the current functions required to
be performed for the purposes of the current business of Merging Company. The
Computer Systems are Year 2000 compliant and disaster recovery plans are in
effect and are adequate to ensure that the Computer Systems can be replaced or
substituted without material disruption to the business of Merging Company.
Merging Company has sufficient technically competent and trained employees to
ensure proper handling, operation, monitoring and use of the Computer Systems.
Merging Company has adequate procedures to ensure internal and external
security of the Computer Systems, including procedures for taking and storing
on-site and off-site back-up copies of computer programs and data. Where any of
the records of Merging Company are kept on Computer Systems, Merging Company is
the owner of all hardware and all software licenses necessary to enable it to
keep, copy, maintain and use the records in the ordinary course of its business
and does not share any hardware or software relating to the records with any
person.

     5.40 NO BROKER.  Except for the fees and expenses of Updata Group, Inc.,
Merging Company and the Merging Company Shareholders:  (1) have no obligation
or liability to any broker or finder by reason of the transactions which are
the subject of this Agreement; and (2) shall indemnify Acquisition Company and
Acquiror against, and hold them harmless from, at all times after the date of
this Agreement, any and all liabilities and expenses (including without
limitation reasonable legal fees) resulting from, related to or arising out of
any final judgment obtained by any person claiming brokerage commissions or
finder's fees, or rights to similar compensation, on account of services
purportedly rendered on their behalf in connection with this Agreement or the
transactions contemplated hereby.

     5.41 BANKS.  Schedule 5.41 is a true and complete list showing the name
and location of each bank in which Merging Company has an account or a safe
deposit box and the names of all persons authorized to draw on or have access
to such account or safe deposit box.

     5.42 ACQUIROR COMPANY INFORMATION.  Each Merging Company Shareholder:  (1)
has received and reviewed the Acquiror's Prospectus dated September 30, 1997;
(2) has such knowledge and experience in business and financial matters that
such Merging Company Shareholder is capable of evaluating the risks and merits
of an investment in Acquiror Common

                                       20



<PAGE>   21



Stock; and (3) fully understands the nature and scope of the restrictions on
transfer of Acquiror Common Stock after the Effective Time which are imposed by
the Securities Act.  Each Merging Company Shareholder has had an opportunity to
ask questions of and receive answers from the management of Acquiror and
understands the Acquiror will not register for resale any shares of Acquiror
Common Stock received by such Merging Company Shareholder as a result of the
Merger except as contemplated by the Registration Rights Agreement.

     5.43 AFFILIATE STATUS.  The Merging Company Shareholders are the only
"affiliates" of Merging Company as that term is defined in the Securities Act.
As a result of such status, the Merging Company Shareholders acknowledge that
they must comply with the restrictions on resale of the Acquiror Common Stock
which they receive as a result of the Merger which are contained in Rule 145
under the Securities Act in order to avoid "underwriter" status with respect to
such shares under the Securities Act.  Each Merging Company Shareholder
acknowledges that, in addition to the legend required on the Escrow Share
certificates, certificates representing the shares of Acquiror Common Stock
received as a result of the Merger shall bear an appropriate legend to prevent
transfer of such shares in violation of the restrictions on resale contained in
Rule 145.

     5.44 DISCLOSURE.  No representation or warranty by Merging Company or the
Merging Company Shareholders in this Agreement, nor any statement, Schedule or
certificate furnished or to be furnished to Acquisition Company or Acquiror
pursuant to this Agreement or in connection with the transactions contemplated
by this Agreement, when taken as a whole contains or will contain any untrue
statement of a material fact or omits or will omit to state a material fact
necessary to make the statements contained herein and therein not misleading.
There is no fact known to any of the Merging Company Shareholders which
materially adversely affects the business, operations, affairs, prospects or
condition of Merging Company which has not been disclosed in this Agreement or
in the Schedules to this Agreement.

     5.45 RELIANCE.  The foregoing representations and warranties are made by
Merging Company and the Merging Company Shareholders with the knowledge and
expectation that Acquiror and Acquisition Company are relying thereon.  Such
reliance shall not be affected by any investigation or examination conducted by
Acquiror or Acquisition Company or its representatives before or after the date
of this Agreement.

SECTION 6 REPRESENTATIONS AND WARRANTIES OF ACQUISITION COMPANY AND ACQUIROR

     Acquisition Company and Acquiror, jointly and severally, represent and
warrant to Merging Company and the Merging Company Shareholders as follows.

     6.1  ORGANIZATION AND GOOD STANDING.  Acquisition Company and Acquiror are
each corporations validly existing and in good standing under the laws of the
State of Michigan and each has the corporate power and authority to own, lease
and operate its properties, to carry on its business as presently conducted and
to enter into and perform this Agreement.

                                       21



<PAGE>   22





     6.2  CONSENTS AND AUTHORIZATIONS.  Acquisition Company and Acquiror may
execute, deliver and perform this Agreement without the necessity of
Acquisition Company and Acquiror obtaining any consent, approval, authorization
or waiver or giving any notice, except for such consents, approvals,
authorizations, waivers and notices:  (1) which have been obtained or given and
are unconditional and are in full force and effect; or (2)  which the failure
to obtain or give would not result in any material adverse effect on the
ability of Acquisition Company or Acquiror to consummate the transactions
contemplated in this Agreement.

     6.3  AUTHORIZATION, BINDING EFFECT, NO VIOLATION.  This Agreement has been
duly authorized, executed and delivered by Acquisition Company and Acquiror and
constitutes the legal, valid and binding obligation of Acquisition Company and
Acquiror, enforceable in accordance with its terms, except as such
enforceability may be limited by bankruptcy, reorganization, insolvency and
similar laws of general application relating to or affecting the enforcement of
rights of creditors.  The execution, delivery and performance of this Agreement
by Acquisition Company and Acquiror do not and will not:

          6.3.1  constitute a violation of the Articles of Incorporation or
Bylaws of Acquisition Company or Acquiror; or

          6.3.2  constitute a violation of any statute, judgment order, decree
or regulation of any governmental authority or arbitrator or any rule of any
court applicable to Acquisition Company or Acquiror, which violation would
result in any material adverse effect on the ability of Acquisition Company or
Acquiror to consummate the transactions contemplated in this Agreement.

     6.4  NO BROKER.  Acquisition Company and Acquiror have no obligation or
liability to any broker or finder by reason of the transactions which are the
subject of this Agreement.  Acquisition Company and Acquiror shall indemnify
Merging Company and Merging Company Shareholders against, and hold them
harmless from, at all times after the date of this Agreement, any and all
liabilities and expenses (including without limitation reasonable legal fees)
resulting from, related to or arising out of any final judgment obtained by any
person claiming brokerage commissions or finder's fees, or rights to similar
compensation, on account of services purportedly rendered on their behalf in
connection with this Agreement or the transactions contemplated hereby.

     6.5  SEC DOCUMENTS; FINANCIAL STATEMENTS.  Acquiror has made available to
Merging Company a true and complete copy of each statement, report,
registration statement, definitive proxy statement, and other filing filed with
the SEC by Acquiror since March 5, 1997, which represent all filings made with
the SEC by Acquiror since Acquiror's initial public offering of its Common
Stock (collectively, the "Acquiror SEC Documents").  In addition, Acquiror has
made available to Merging Company all exhibits to the Acquiror SEC Documents
filed prior to the date hereof.  All documents required to be filed as exhibits
to the Acquiror SEC Documents have been so filed, and all material contracts so
filed as exhibits are in full force and effect, except those which have expired
in accordance with their terms, and Acquiror is not in

                                       22



<PAGE>   23



default thereunder.  As of their respective filing dates, the Acquiror SEC
Documents complied in all material respects with the requirements of the
Exchange Act and the Securities Act, and none of the Acquiror SEC Documents
contained any untrue statement of a material fact or omitted to state a
material fact required to be stated therein or necessary to make the statements
made therein, in light of the circumstances in which they were made, not
misleading.  The financial statements of Acquiror, including the notes thereto,
included in the Acquiror SEC Documents (the "Acquiror Financial Statements")
were complete and correct in all  material respects as of their respective
dates, complied as to form in all material respects with applicable accounting
requirements and with the published rules and regulations of the SEC with
respect thereto as of their respective dates, and have been prepared in
accordance with generally accepted accounting principles applied on a basis
consistent throughout the periods indicated and consistent with each other
(except as may be indicated in the notes thereto or, in the case of unaudited
statements included in Quarterly Reports on Form 10-Qs, as permitted by Form
10-Q of the SEC).  The Acquiror Financial Statements fairly present the
consolidated financial condition and operating results of Acquiror and its
subsidiaries at the dates and during the periods indicated therein (subject, in
the case of unaudited statements, to normal, recurring year-end adjustments).
There has been no change in Acquiror accounting policies except as described in
the notes to the Acquiror Financial Statements.  No amendments, modifications
or supplements to any of the Acquiror SEC Documents have been made or are
required to be made under the Securities Act, the Exchange Act or the rules and
regulations of the SEC.

     6.6  NO CHANGES.  Since the date of the filing of the Form S-4 Registration
Statement by Acquiror there have been no material changes in the Acquiror's
litigation, capitalization or description of capital stock disclosures.

     6.7  RELIANCE.  The foregoing representations and warranties are made by
Acquiror with the knowledge and expectation that Merging Company Shareholders
are relying thereon.  Such reliance shall not be affected by any investigation
or examination conducted by Merging Company Shareholders or its representatives
before or after the date of this Agreement.

SECTION 7 INDEMNIFICATION

     7.1  INDEMNIFICATION BY THE MERGING COMPANY SHAREHOLDERS.  Subject to the
limitations contained in Section 7.2 hereof, the Merging Company Shareholders
shall, severally and not jointly, indemnify and hold harmless Surviving
Corporation and Acquiror against and in respect of any claim, loss, expense,
liability or other damage, including reasonable attorneys' fees and
disbursements in connection with any action, suit or proceeding, to the extent
of the amount of such claim, loss, expense, liability or other damage
(collectively, "Losses") that the Surviving Corporation or Acquiror has
incurred in good faith by reason of the breach by Merging Company or the
Merging Company Shareholders of any representation, warranty, covenant or
agreement of the Merging Company or the Merging Company Shareholders contained
herein, or by reason of any misrepresentation by Merging Company or the Merging
Company Shareholders made in or pursuant to Section 5 of this Agreement.


                                       23



<PAGE>   24




     7.2  LIMITATIONS ON INDEMNIFICATION OF MERGING COMPANY SHAREHOLDERS.

          7.2.1  The several liability of each Merging Company Shareholder for
indemnity under Section 7.1 shall be pro rata in proportion to the amount of
the aggregate Merger Consideration received by such Merging Company Shareholder
and such liability shall be without regard to the responsibility, if any,
of such Merging Company Shareholder in causing any breach described in Section
7.1.  Except for a claim resulting from a breach of the representation and
warranty contained in Section 5.14 hereof, any claim for indemnity under        
Section 7.1 shall first be made on or before July 1, 1998.  Any claim resulting
from breach of the representation and warranty contained in Section 5.14 shall
be made on or before the expiration of the statute of limitations applicable to
the matters contained in Section 5.14.  Indemnification conducted in accordance
with the procedures set forth in Section 7 shall be the sole and exclusive
remedy of Acquiror, Surviving Corporation or anyone claiming by or through such
parties against the Merging Company Shareholders for any matters hereunder, in
the absence of fraud.  Any claim against the Merging Company Shareholders
hereunder shall first be satisfied out of the assets contained in Escrow Fund
and shall not be satisfied out of any of the other assets of any Merging
Company Shareholder unless and until there are no assets remaining in the
Escrow Fund.  Notwithstanding anything to the contrary contained in this
Agreement, the maximum liability of each Merging Company Shareholder for
indemnification under this Section 7 (other than indemnification for a breach
of the representation in Section 5.14) shall be limited to such Merging Company
Shareholder's pro rata portion of $6,600,000 (or if less, the then fair market
value of 180,910 shares of Acquiror Common Stock) determined in proportion to
the aggregate Merger Consideration received by such Shareholder.  For purposes
of this Section 7.2.1, the fair market value per share of the Acquiror Common
Stock shall equal the average closing price of such stock as reported in the
Wall Street Journal for the twenty (20) trading days prior to the date such
price is being determined.  As among themselves, the Merging Company
Shareholders may agree as to how any Losses (in excess of the amount of the
Escrow Fund) will be allocated among them.

          7.2.2  Notwithstanding anything to the contrary contained in this
Section 7, except for any reduction in the Escrow Shares pursuant to Section
4.2.3 hereof, neither Merging Company nor the Merging Company Shareholders
shall be required to pay any claim or claims for indemnify to which the
Surviving Corporation or the Acquiror shall be entitled under this Section 7,
unless the aggregate of all claims under this Section 7 exceeds $150,000 (net
of tax effects as provided in Section 7.7).  Once any such claim or claims
exceed the foregoing $150,000 limitation, the Surviving Corporation or the
Acquiror, as the case may be, shall only be entitled to receive the amount of
such claim or claims to the extent that it exceeds such limitation.

          7.2.3  Louis H. Borders hereby unconditionally guarantees payment of
any obligation of indemnity of SSI Grantor Retained Annuity Trust II,
hereunder.

     7.3 INDEMNIFICATION BY SURVIVING CORPORATION AND ACQUIROR.  Subject to the
limitations contained in Section 7.3.1 hereof, Surviving Corporation and
Acquiror shall, jointly

                                       24



<PAGE>   25



and severally, indemnify and hold harmless Merging Company and the Merging
Company Shareholders against and in respect of any Losses that any of the
Merging Company or the Merging Company Shareholders have incurred in good faith
by reason of the breach by the Acquiror or the Surviving Corporation of any
representation, warranty, covenant or agreement of the Acquiror or the
Surviving Corporation contained herein, or by reason of any misrepresentation
by the Acquiror or the Surviving Corporation made in or pursuant to Section 6
of this Agreement.

          7.3.1 LIMITATIONS ON INDEMNIFICATION BY SURVIVING CORPORATION AND
ACQUIROR.  (a)  Any claim for indemnity under Section 7.3 shall first be made
on or before July 1, 1998.  Indemnification conducted in accordance with the
procedures set forth in Section 7 shall be the sole and exclusive remedy of
Merging Company, the Merging Company Shareholders or anyone claiming by or
through such parties against Acquiror or the Surviving Corporation for any
matters hereunder, in the absence of fraud.  Notwithstanding anything to the
contrary contained in this Agreement, the maximum liability of Acquiror and
Surviving Corporation for indemnification under this Section 7 shall be limited
to $6,600,000.  As between themselves, Acquiror and Surviving Corporation may
agree as to how any losses will be allocated among them.

     (b)  Notwithstanding anything to the contrary contained in this Section 7,
neither Surviving Corporation nor the Acquiror shall be required to pay any
claim or claims for indemnity to which the Merging Company or Merging Company
Shareholders shall be entitled under this Section 7, unless the aggregate of
all claims under this Section 7 exceeds $150,000 (net of tax effects as
provided in Section 7.7).  Once a claim or claims exceed the foregoing $150,000
limitation, the Merging Company or Merging Company Shareholders, as the case
may be, shall only be entitled to receive the amount of such claim or claims to
the extent that it exceeds such limitation.

     7.4  CLAIMS PROCEDURE.  For purposes of this Section 7, the term
"Indemnified Party" shall refer to the party making a claim for indemnification
hereunder and the term "Indemnifying Party" shall refer to the party which is
required to provide indemnification hereunder.

          7.4.1 NOTICE OF CLAIM.  In the event of any claim of indemnification
hereunder, the Indemnified Party shall deliver to the Indemnifying Party (and
the Escrow Agent if either Merging Company Shareholder is the Indemnifying
Party) a certificate signed by an officer of Acquiror (if the Acquiror or the
Surviving Corporation is the Indemnified Party) or by the Merging Company
Shareholder (if such party is the Indemnified Party) (in either case, an
"Officer's Certificate"):  (A) stating that the Indemnified Party has incurred
and paid or properly accrued Losses, or reasonably anticipates that it may have
to pay or accrue Losses, and (B) specifying in reasonable detail the individual
items of Losses included in the amount so stated, the date each such item was
incurred and paid or properly accrued, or the basis for such anticipated
liability, and the nature of the misrepresentation, breach of warranty or claim
to which such item is related.


                                       25



<PAGE>   26




          7.4.2 OBJECTIONS TO CLAIMS.  For a period of thirty (30) days
following receipt of the Officer's Certificate by the Indemnifying Party, the
Indemnifying Party shall have the right to object to the claim set forth in the 
Officer's Certificate (the "Objection Notice").  If the Indemnified Party
does not receive an Objection Notice within such thirty (30) day period, the
Indemnified Party shall be entitled to indemnification for the full amount set
forth in the Officer's Certificate and such amount shall be paid by the
Indemnifying Party to the Indemnified Party within twenty (20) days thereafter.

                                       26



<PAGE>   27






     7.4.3 RESOLUTION OF CONFLICTS; ARBITRATION.

          7.4.3.1  In case the Indemnifying Party shall deliver an Objection
Notice within such thirty (30) day period, the Indemnifying Party and the
Indemnified Party shall attempt in good faith to agree upon the rights of the
respective parties with respect to each of such claims and amount of the Loss. 
If the Indemnifying Party and the Indemnified Party should so agree, a
memorandum setting forth such agreement shall be prepared and signed by both
parties and the agreed upon amount of the Loss shall be paid by the
Indemnifying Party to the Indemnified Party within twenty (20) days thereafter.

          7.4.3.2  If no such agreement can be reached after good faith
negotiation, either the Indemnifying Party or the Indemnified Party may demand
arbitration of the matter unless the amount of the damage or loss is at issue
in pending litigation with a third party, in which event arbitration shall not
be commenced until such amount is ascertained or both parties agree to  
arbitration; and in either such event the matter shall be settled by
arbitration conducted by three (3) arbitrators.  The Indemnified Party and the
Indemnifying Party shall each select one (1) arbitrator, and the two (2)
arbitrators so selected shall select a third arbitrator.  The arbitrators
shall, within ten (10) days after the last day of any hearings on any motion,
issue a definitive ruling on such motion.  The arbitrators shall also, within
twenty (20) days from the last day of any hearings regarding the imposition of
sanctions or the issuance of any awards, issue a definitive ruling on the
imposition of any such sanctions or the issuance of any such award in such
arbitration.  The arbitrators shall also establish procedures designed to
reduce the cost and time for discovery while allowing the parties an
opportunity, adequate in the sole judgment of the arbitrators, to discover
relevant information from the opposing parties about the subject matter of the
dispute.  The arbitrators shall rule upon motions to compel or limit discovery
and shall have the authority to impose sanctions, including attorneys fees and
costs, to the same extent as a court of competent law or equity, should the
arbitrators determine that discovery was sought without substantial
justification or that discovery was refused or objected to without substantial
justification.  In determining the amount of any Loss to be satisfied by the
Merging Company Shareholders, the arbitrators shall consider any loss in the
market value of the shares held in the Escrow Fund if the arbitrators find that
the initial claim for indemnification was excessive or that the claim was
without substantial merit.  The decision of a majority of the three (3)
arbitrators as to the validity and amount of any claim in such Officer's
Certificate shall be binding and conclusive upon the parties to this Agreement.
Such decision shall be written and shall be supported by written findings of
fact and conclusions which shall set forth the award, judgment, decree or order
awarded by the arbitrators.

          7.4.3.3  Judgment upon any award rendered by the arbitrators may be
entered in any court having jurisdiction.  Any such arbitration shall be held   
in Oakland County, Michigan under the rules then in effect of the American
Arbitration Association.  Each party to any arbitration pursuant to this
Section 7.4.3.3 shall pay its own expenses; the fees of each arbitrator and the
administrative fee of the American Arbitration Association shall be borne

                                       27



<PAGE>   28



equally by the Indemnifying Party, on the one hand, and the Indemnified Party,
on the other.  If the Indemnifying Party is the Merging Company Shareholders,
neither the expenses that the Merging Company Shareholders incur in the course
of any arbitration pursuant to this Section 7.4.3 nor the Merging Company
Shareholders' portion of the fees of the arbitrator or the administrative fees
for the American Arbitration Association shall be deducted from any amounts
held in the Escrow Fund.

     7.5  THIRD-PARTY CLAIMS.  In the event the Indemnified Party becomes aware
of a third-party claim which such Indemnified Party believes may result in a
demand for indemnification hereunder, the Indemnified Party shall notify the
Indemnifying Party of such claim, and the Indemnifying Party shall be entitled,
at its expense, to participate in any defense of such claim.  The Indemnifying
Party shall have the right in its sole discretion to settle any such claim;
provided, however, that except with the consent of the Indemnified Party, no
settlement of any such claim with third-party claimants shall alone be
determinative of the amount of any Loss for purposes of the indemnification
procedures hereunder.  In the event that the Indemnified Party has consented to
any such settlement, the Indemnifying Party shall have no power or authority to
object under any provision of this Section 7 to the amount of the Loss for
purposes of indemnification hereunder with respect to such settlement to the
extent that such amount is consistent with the terms of such settlement.

     7.6  NOTICE TO ESCROW AGENT.  In the event that a Merging Company
Shareholder is the Indemnifying Party, the Escrow Agent shall be provided with
copies of any notice delivered pursuant to this Section 7.  Upon the
determination of the amount of any Loss to be satisfied by the Merging Company
Shareholders (as the Indemnifying Party) pursuant to the procedures set forth
in this Section 7, the Escrow Agent shall deliver to the Indemnified Party out
of the Escrow Fund, as promptly as practicable, such amounts held in the Escrow
Fund equal to such Losses. The provisions of this Section 7.6 shall expire at
such time as the Escrow Fund is no longer in existence in accordance with the
terms hereof.

     7.7  TAX EFFECTS.  The amount of any indemnity payment under this Section 7
shall be adjusted to reflect the actual net damages suffered by the party to be
indemnified after taking into account the net aggregate reduction (or increase)
in taxes payable by the party to be indemnified as a result of the claimed
loss.

SECTION 8 ESCROW

     8.1  ESCROW AGREEMENTS.

          8.1.1  As soon as practicable after the Effective Time, the Escrow
Shares will be deposited with Escrow Agent, such deposit to constitute an
escrow fund (the "Escrow Fund") to be governed by the terms set forth
herein and at a cost and expense to be borne by Acquiror.  The portion of the
Escrow Shares contributed on behalf of each Merging Company Shareholder shall
be in proportion to the aggregate Merger Consideration which such holder would
otherwise be entitled under Section 3.1.  The Escrow Fund shall be available to
compensate Acquiror and the

                                       28



<PAGE>   29



Surviving Corporation for any Losses (as defined herein).  Acquiror may not
receive any Escrow Shares from the Escrow Fund unless and until the limitation
set forth in Section 7.2.2 hereof are exceeded.

          8.1.2 Subject to the following requirements, the Escrow Fund shall
remain in existence during the period following the Effective Time until July
1, 1998 (the "Escrow Period").  At the expiration of Escrow Period a portion of
the Escrow Fund shall be released from  escrow to the Merging Company
Shareholders in an amount equal to the Escrow Fund less an amount equal to
such portion of the Escrow Fund which, in the reasonable judgment of Acquiror,
subject to the objection of the Merging Company Shareholders and the subsequent
arbitration of the matter in the manner provided in Section 7 hereof, is
necessary to satisfy any unsatisfied claims specified in any Officer's
Certificate delivered to the Escrow Agent and the Merger Company Shareholders
prior to July 1, 1998, which amount shall remain in the Escrow Fund (and the
Escrow Fund shall remain in existence) until such claims have been resolved. 
As soon as all such claims have been resolved, the Escrow Agent shall deliver
to the Merging Company Shareholders the remaining portion of the Escrow Fund
not required to satisfy such claims.  Deliveries of Escrow Shares to the
Merging Company Shareholders shall be made in proportion to their respective
original contributions to the Escrow Fund.

     8.2  The Escrow Agent shall hold and safeguard the Escrow Fund during the
Escrow Period, shall treat such fund as a trust fund in accordance with the
terms of this Agreement and not as the property of Acquiror and shall hold and
dispose of the Escrow Fund only in accordance with the terms hereof.

     8.3  DISTRIBUTION; VOTING; CLAIMS UPON ESCROW FUND.

          8.3.1 Any shares of Acquiror Common Stock or other equity securities
issued or distributed by Acquiror (other than shares issues upon a stock split) 
in respect of Acquiror Common Stock in the Escrow Fund which have not been
released from the Escrow Fund, and any cash dividends paid on Acquiror
Common Stock in the Escrow Fund, shall be paid to the Merging Company
Shareholders in accordance with their respective contributions to the Escrow
Fund.

          8.3.2 Each Merging Company Shareholder shall have voting rights with
respect to the shares of Acquiror Common Stock contributed to the Escrow Fund
on behalf of such shareholder (and on any voting securities added to the
Escrow  Fund in respect of such shares of Acquiror Common Stock) so long as
such shares of Acquiror Common Stock or other voting securities are held in the
Escrow Fund.

          8.3.3 For the purposes of determining the number of shares of
Acquiror Common Stock to be disbursed to the Indemnified Party out of the
Escrow Fund, the shares of Acquiror Common Stock shall be valued at
$36.482 per share (subject to appropriate adjustments in the event of any stock
split, dividend, combination, recapitalization and the like).


                                       29



<PAGE>   30




     8.4  ESCROW AGENT'S DUTIES.

          8.4.1 The Escrow Agent shall be obligated only for the performance of
such duties as are specifically set forth herein or in the Escrow Agreement,
and as  set forth in any additional written escrow instructions which the
Escrow Agent may receive after the date of this Agreement which are signed by
an officer of Acquiror and the Merging Company Shareholders, and may rely and
shall be protected in relying or refraining from acting on any instrument
reasonably believed to be genuine and to have been signed or presented by the
proper party or parties.  The Escrow Agent shall not be liable for any act done
or omitted hereunder as Escrow Agent while acting in good faith and in the
exercise of reasonable judgment, and any act done or omitted pursuant to the
advise of counsel shall be conclusive evidence of such good faith.

          8.4.2 The Escrow Agent is hereby expressly authorized to disregard
any and all warnings given by any of the parties hereto or by any other
person, excepting only orders or process of courts of law, and is hereby
expressly authorized to comply with and obey orders, judgment or decrees of any
court.

          8.4.3 The Escrow Agent may resign at any time upon giving at least
thirty (30) days written notice to Acquiror and the Merging Company
Shareholders; provided, however, that no such resignation shall become
effective until the appointment of a successor escrow agent which shall be
mutually acceptable to Acquiror and the Merging Company Shareholders.  The
successor escrow agent  shall execute and deliver an instrument accepting such
appointment and it shall thereupon be deemed the Escrow Agent hereunder and it
shall without further acts be vested with all the estates, properties, rights,
powers and duties of the predecessor Escrow Agent as if originally named as
Escrow Agent. Thereafter, the predecessor Escrow Agent shall be discharged for
any further duties and liabilities under this Agreement.

SECTION 9 CERTAIN COVENANTS

          9.1 CONFIDENTIALITY.  From and after the Effective Time, Merging
Company Shareholders shall keep in confidence and trust all of the Confidential
Information of Acquiror, Acquisition Company and Surviving Corporation. Merging
Company Shareholders shall not use such Confidential Information other
than as expressly permitted under the terms of this Agreement or by a separate
written agreement.  Merging Company Shareholders shall take all reasonable      
steps to prevent unauthorized disclosure or use of such Confidential
Information and to prevent it from falling into the public domain or into the
possession of unauthorized persons.  Merging Company Shareholders shall
immediately give notice to Acquiror or Acquisition Company of any unauthorized
use or disclosure of such Confidential Information. Merging Company
Shareholders agree to assist Acquiror and Acquisition Company to remedy any
such unauthorized use or disclosure of such Confidential Information.  These
obligations shall not apply to the extent that Confidential Information
includes information which:

          9.1.1 is, or, through no act or failure to act of Merging Company     
Shareholders, becomes publicly known;

                                       30



<PAGE>   31





          9.1.2 is received by Merging Company Shareholders after the Effective
Time from a third party without restriction on disclosure (although this
exception shall not apply if the Merging Company Shareholder knows that such
third party itself violating a confidentially obligation by making such
disclosure);

          9.1.3 is independently developed by Merging Company Shareholders
after the Effective Time without reference to such Confidential 
Information, which independent development the Merging Company Shareholders
will have the burden of proving;

          9.1.4 is approved for release by written authorization of Acquiror or
Acquisition Company; or

          9.1.5 is required to be disclosed by a government agency to further
the objectives of this Agreement or by a proper order of a court of competent   
jurisdiction; provided, however that Merging Company Shareholders will
notify and consult with and assist the Acquiror or Acquisition Company in
obtaining a protective order prior to such disclosure.

     9.2 REGULATORY FILINGS; CONSENTS; REASONABLE EFFORTS.  Subject to the
terms and conditions of this Agreement, Merging Company Shareholders shall
cooperate with and provide reasonable assistance to Surviving Corporation in
connection with (i) any necessary filings with respect to the Merger and this
Agreement under the Securities Act, the Exchange Act and applicable blue sky or
similar securities laws and any required approvals and clearances with respect
thereto and any additional information requested in connection therewith; (ii)
any merger notification or other appropriate filings with federal, state or
local governmental bodies or applicable foreign governmental agencies and any
required approvals and clearances with respect thereto and any additional
information requested in connection therewith; and (iii) any consents, waivers,
approvals, authorizations and orders required in connection with the
authorization, execution and delivery of this Agreement and the consummation of
the Merger.

     9.4 PUBLIC ANNOUNCEMENTS. The parties shall make no public announcement
concerning this Agreement, their discussions or any other memos, letters or
agreements between the parties relating to the Merger until such time as they
agree to the contents of a mutually satisfactory press release which they
intend to publicly-release following execution and delivery of this Agreement.
Any party, but only after reasonable consultation with the others, may make
disclosure if appropriate under applicable law.

     9.5 BEST EFFORTS TO SATISFY CONDITIONS.  Merging Company and the Merging
Company Shareholders shall use their best efforts to cause the conditions to
the obligations of Acquisition Company and Acquiror contained in Section 10.1
to be satisfied to the extent that the satisfaction of such conditions is in
the control of Merging Company or the Merging Company Shareholders, and
Acquisition Company and Acquiror shall use their best efforts to cause the
conditions to the obligations of Merging Company contained in Section 10.2 to
be satisfied to the extent that the satisfaction of such conditions is in the
control of Acquisition Company or Acquiror; however, the

                                       31



<PAGE>   32



foregoing shall not constitute a limitation upon the covenants and obligations
of the parties hereto otherwise expressly set forth in this Agreement.

     9.6 COMPLIANCE WITH EXCHANGE ACT.  Merging Company, Acquisition Company
and Acquiror shall cooperate in the preparation and filing, if required by the
rules and regulations of the SEC, of all reports and schedules under the
Exchange Act and the rules and regulations promulgated thereunder, with respect
to the transactions contemplated hereunder.

     9.7 POOLING OF INTERESTS ACCOUNTING.  From and after the Effective Time,
the parties shall use their best efforts to cause the business combination to
be effected by the Merger to be accounted for as a pooling of interests.  The
Merging Company Shareholders shall not take any action after the Effective Time
which, in the reasonable opinion of Arthur Andersen, LLP, would prevent the
Merger from being accounted for as a pooling of interests.

     9.8 TAX TREATMENT.  (a) The parties intend the Merger to qualify as a
reorganization under Section 368(a) of the Code.  Merging Company and the
Merging Company Shareholders shall use their best efforts to cause the Merger
to so qualify and to obtain the opinion of Wilson Sonsini Goodrich & Rosati,
for the benefit of the Merging Company Shareholders to the effect that the
Merger will be treated for United States Federal income tax purposes as a
"reorganization" within the meaning of Section 368(a) of the Code; it being
understood that in rendering such opinion, such tax counsel shall be entitled
to rely upon representations provided by the parties hereto as reasonably
requested by such counsel. The Merging Company shall not take any reasonable
action or fail to take any reasonable action which reasonable action or failure
to act would prevent, or would be reasonably likely to prevent (i) the Merger
from qualifying as a reorganization within the meaning of Section 368(a) of the
Code, and (ii) the receipt of Acquiror Common Stock from being tax-free to the
Merging Company Shareholders.

     (b)  In the event of the issuance of final or temporary Treasury
regulations relating to the continuity of shareholder interest (on which topic
proposed regulations were issued in the Federal Register on December 23, 1996
(Reg-252231-96) that would, among other things, add a new section 1.368-1(e) to
the existing regulations), Acquiror and Acquisition Company shall comply with
all reasonable written requests which would not have a material adverse effect
on Acquiror or Acquisition Company regarding any provisions therein (such as an
election and/or reporting requirements) to the extent necessary to cause such
regulations to apply to the Merger.

     (c)  Following the Merger, Acquiror and Merging Company shall comply with
the record-keeping and information reporting requirements of Treas. Reg.
Section 1.368-3 and shall report the Merger as a reorganization under Section
368(a) of the Code, and the receipt of Acquiror Common Stock from being
tax-free to the Merging Company Shareholders under Section 354 of the Code.
Pursuant to these requirements, the parties hereto shall make reasonable
efforts to share the information reporting statements within a reasonable time
prior to their filing.


                                       32



<PAGE>   33




     9.9 TAX RETURNS.  The Merging Company Shareholders shall have the
exclusive authority to control the preparation, filing., administration and
defense of all federal and state income tax returns of the Merging Company, and
audits and controversies related thereto, that are due with respect to any
taxable year or other taxable period ending on or prior to the Effective Time,
which preparation, filing, administration or defense would not have a material
adverse effect on Acquiror or Acquisition Company, provided however, that to
the extent such preparation, filing, administration or defense would have a
material adverse effect on Acquiror or Acquisition Company, such preparation,
filing, administration or defense shall be handled jointly by Merging Company
Shareholders and Acquiror and Acquisition Company.

     9.10 FURTHER ASSURANCES.  After the Effective Time, Merging Company
Shareholders shall cooperate fully with Acquiror and Acquisition Company,
execute and deliver such further instruments, documents and agreements and give
such further written assurances, as may be reasonably requested by Acquiror or
Acquisition Company to better evidence and reflect the transactions described
herein and contemplated hereby and to carry into effect the intent and purposes
of this Agreement.

SECTION 10 CONDITIONS TO CONSUMMATION OF THE MERGER

           10.1 CONDITIONS TO OBLIGATIONS OF ACQUISITION COMPANY AND ACQUIROR
TO EFFECT THE MERGER.  The Acquisition Company and Acquiror acknowledge the 
satisfaction of the following conditions to the Merger:

           10.1.1 OPINION OF COUNSEL TO MERGING COMPANY. Acquisition Company
and Acquiror have received an opinion of counsel for Merging Company, in form
and substance reasonably satisfactory to Acquisition Company and
Acquiror, dated the date of this Agreement, substantially in the form of
Exhibit 10.1.1.

           10.1.2 OPINION OF AUDITORS FOR MERGING COMPANY.  Acquisition Company
and Acquiror have received an opinion of the auditors for Merging Company, in
form and substance reasonably satisfactory to Acquisition Company and
Acquiror, dated the date of this Agreement, substantially in the form of
Exhibit 10.1.2, to the effect that Merging Company is a "poolable entity."

           10.1.3 EMPLOYMENT AGREEMENTS.  Employment Agreements have been
executed and delivered by Acquisition Company and Richard Earley and Thomas
Warrick, respectively, and are in full force and effect.   Messrs. Earley
and Warrick have not been prevented from performing, and have not breached
(or prospectively breached) their duties and obligations thereunder commencing
as of the date on which such Employment Agreements shall by their terms be
effective.

           10.1.4 NON-COMPETE AGREEMENTS.  Non-Compete Agreements have been
executed and delivered by Acquisition Company and Louis H. Borders and Carl 
DePaolis, respectively, and are in full force and effect.

                                       33



<PAGE>   34





           10.1.5 ESCROW AGREEMENT.  The Escrow Agreement has been executed and 
delivered by the Merging Company Shareholders, the Escrow Agent, Merging
Company and Acquisition Company.

           10.1.6 SECRETARY'S CERTIFICATE.  The Secretary of Merging Company
has executed and delivered to Acquisition Company a Certificate in the form 
attached hereto as Exhibit 10.1.6.

           10.1.7 OFFICER'S CERTIFICATE.  The President of Merging Company has
executed and delivered to Acquisition Company a Certificate in the form 
attached hereto as Exhibit 10.1.7.

           10.1.8 REGISTRATION RIGHTS AGREEMENT.  The Acquiror, SSI Grantor
Retained Annuity Trust II, and Carl DePaolis have executed and delivered the 
Registration Rights Agreement.

           10.1.9 ACTIONS AND PROCEEDINGS.  All actions, proceedings,
instruments and documents required to carry out the transactions contemplated
under this Agreement have been reasonably satisfactory to counsel to
Acquisition Company and Acquiror, and Merging Company has delivered such
additional certificates and other documents as Acquisition Company and Acquiror
have reasonably requested to evidence the foregoing.

     10.2  CONDITIONS TO OBLIGATIONS OF MERGING COMPANY TO EFFECT THE MERGER.
The Merging Company  acknowledges the satisfaction of the following conditions
to the Merger:

           10.2.1 OPINION OF COUNSEL TO ACQUISITION COMPANY AND ACQUIROR.
Acquisition Company and Acquiror have caused to be delivered to Merging Company
an opinion of counsel in form and substance reasonably satisfactory to Merging 
Company, dated the date of this Agreement, substantially in the form of Exhibit
10.2.1.

           10.2.2 MERGER CONSIDERATION.  Acquisition Company and Acquiror have  
delivered to the Escrow Agent the shares of Acquiror Common Stock as    
provided by Section 4.1.4.

           10.2.3 ACTIONS AND PROCEEDINGS.  All actions, proceedings,
instruments and documents required to carry out the transactions contemplated
hereunder have been reasonably satisfactory to counsel to Merging Company, and
Acquisition Company and Acquiror have delivered such additional certificates
and other documents as Merging Company has reasonably requested to evidence the
foregoing.  The shares of Acquiror Common Stock to be issued pursuant to the 
Merger shall have been registered with the SEC pursuant to a Registration 
Statement on Form S-4, such Registration Statement shall have been declared 
effective by the SEC, no stop order shall have been issued with respect to such
Registration Statement and no actions or proceedings shall have been taken or 
contemplated by the SEC with respect to thereto.

           10.2.4  TAX OPINION.   The opinion of Wilson Sonsini Goodrich &
Rosati, P.C. has been delivered to the Merging Company, in form and substance
reasonably satisfactory to the

                                       34



<PAGE>   35



Merging Company, stating that the Merger will be treated for United States
Federal income tax purposes as a "reorganization" within the meaning of Section
368(a) of the Code.

                                       35



<PAGE>   36





SECTION 11 AMENDMENT; WAIVER

     11.1 AMENDMENT.  This Agreement may be amended by action taken by the
parties hereto at any time before or after adoption of this Agreement by the
Merging Company Shareholders but, after any such adoption, no amendment shall
be made which reduces or changes the amount or form of the Merger Consideration
(except to increase the Merger Consideration) or which adversely affects the
rights of the Merging Company Shareholders hereunder without the approval of
such shareholders.  This Agreement may not be amended except by an instrument
in writing signed on behalf of all the parties hereto.

     11.2 EXTENSION; WAIVER.  The parties may, at any time subsequent to the
date of this Agreement, waive compliance with any of the agreements or
conditions contained in this Agreement.  Any agreement on the part of any party
to any such waiver shall be valid only if set forth in an instrument in writing
signed on behalf of such party.

SECTION 12 GENERAL

     12.1 EXPENSES.  Except as otherwise specifically provided herein, each of
the parties hereto shall bear their own legal fees and other costs and expenses
with respect to the negotiation, execution and the delivery of this Agreement
and the consummation of the transactions hereunder. The parties agree that the
Merging Company shall pay such expenses prior to or as soon as practicable
following the Effective Time and that the Effective Time Net Worth for purposes
of Section 4 hereof will be reduced by the amount of such expenses.

     12.2 ENTIRE AGREEMENT.  This Agreement, which includes the Schedules and
Exhibits hereto and the other documents, agreements and instruments executed
and delivered pursuant to or in connection with this Agreement, contains the
entire agreement between the parties hereto with respect to the transactions
contemplated by this Agreement and supersedes all prior negotiations,
arrangements or understandings with respect thereto.

     12.3 DESCRIPTIVE HEADINGS.  The descriptive headings of this Agreement are
for convenience only and shall not control or affect the meaning or
construction of any provision of this Agreement.

     12.4 NOTICES.  All notices or other communications which are required or
permitted hereunder shall be in writing and sufficient if delivered personally
or sent by registered or certified mail, postage prepaid, addressed as follows:

  If to Acquisition Company or Acquiror:

     Complete Business Solutions, Inc.
     32605 West Twelve Mile Road, Suite 250
     Farmington Hills, Michigan 48334

                                       36



<PAGE>   37




     Attention:  President

                                       37



<PAGE>   38





With a copy to:

     Arthur Dudley II, Esq.
     Butzel Long
     150 W. Jefferson, Suite 900
     Detroit, Michigan 48226

If to Merging Company:

     Carl DePaolis
     28 W. Sherman St.
     Palatine, Illinois  60067

With a copy to:

     J. Robert Suffoletta
     Wilson, Sonsini, Goodrich & Rosati, P.C.
     650 Page Mill Road
     Palo Alto, CA  94304-1050

If to a Merging Company Shareholder:  to the address for such shareholder
listed on Schedule 4.1.2.

With copies to:

     Andrew Martzloff
     Mercury Capital Management, L.L.C.
     435 Tasso Street, Suite 300
     Palo Alto, CA  94301

     and

     Louis H. Borders
     c/o Mercury Capital Management, L.L.C.
     435 Tasso Street, Suite 300
     Palo Alto, CA 94301

     and

     J. Robert Suffoletta
     Wilson, Sonsini, Goodrich & Rosati, P.C.
     650 Page Mill Road
     Palo Alto, CA  94304-1050

                                       38



<PAGE>   39





Any party may by notice change the address to which notice or other
communications to it are to be delivered or mailed.

     12.5 GOVERNING LAW.  This Agreement shall be governed by and construed in
accordance with the laws of the State of Michigan without giving effect to
choice of law principles thereof, except to the extent that the Illinois
Business Corporation Act shall be applicable.  Any action, suit or other
proceeding initiated by any party hereto against any other party hereto under
or in connection with this Agreement shall be arbitrated to the extent and in
the manner provided in this Agreement.  Any action, suit or other proceeding to
enforce an arbitration award made pursuant to this Agreement or any other
proceeding permitted by this Agreement to be initiated in any court shall be
brought in any federal or state court in Oakland County, Michigan, as the party
bringing such action, suit or proceeding shall elect, having jurisdiction over
the subject matter thereof.  Each of the parties hereto submits itself to the
jurisdiction of any such arbitration tribunal or court, as the case may be, and
agrees that service of process on them in any such action, suit or proceeding
may be effected by the means by which notices are to be given to it under this
Agreement.

     12.6 REMEDIES.  The parties hereto acknowledge that the remedy at law for
any beach of the obligations undertaken by the parties hereto is and will be
insufficient and inadequate and that the parties hereto shall be entitled to
equitable relief, in addition to remedies at law.  In the event of any action
to enforce the provisions of this Agreement, the parties hereto shall waive the
defense that there is an adequate remedy at law.  The parties hereto
acknowledge that the benefits to be obtained by the parties hereto are unique
and cannot be readily obtainable on the open market.  Without limiting any
remedies any party may otherwise have, in the event any party refuses to
perform its obligations under this Agreement, the other parties shall have, in
addition to any other remedy at law or in equity, the right to specific
performance.

     12.7 SEVERABILITY.  In the event that any provision contained in this
Agreement shall be determined to be invalid, illegal or unenforceable in any
respect for any reason, the validity, legality and enforceability of any such
provision in every other respect and the remaining provisions of this Agreement
shall not, at the election of the party for whose benefit the provision exists,
be in any way impaired.

     12.8 COUNTERPARTS.  This Agreement may be executed in any number of
counterparts, and each such counterpart hereof shall be deemed to be an
original instrument, but all such counterparts together shall constitute but
one agreement.

     12.9 SURVIVAL OF COVENANTS.  The provisions of this Agreement which by
their terms contemplate performance after the Effective Time shall survive the
Merger.

                                       39



<PAGE>   40





     IN WITNESS WHEREOF, the undersigned have executed and delivered this
Agreement as of the date first above written.


MERGING COMPANY                               ACQUIROR                        
SYNERGY SOFTWARE, INC.                        COMPLETE BUSINESS SOLUTIONS, INC. 
                                                                               

By:_________________________                  By:_________________________
 Name:                                         Name:                     
 Title:                                        Title:                    


MERGING COMPANY SHAREHOLDERS                  ACQUISITION COMPANY
                                              CBSI ACQUISITION CORPORATION 

____________________________                  
Carl De Paolis                                By:_________________________
                                               Name:                      
                                               Title:
__________________________
Michael L. Lind


____________________________                                                   
Andrew S. Martzloff                                                         
                                                                               

____________________________                   
SSI Grantor Retained Annuity Trust II                                    
By:  Andrew S. Martzloff, Trustee u/a dtd                                
August 11, 1997                                                   


GUARANTOR AND MERGING COMPANY                                               
SHAREHOLDER UNDER SECTIONS 5 AND 9                                          
                                                                            

____________________________                         
Louis H. Borders                                     


                                       40




<PAGE>   1
                                                                   EXHIBIT 10.2



                         REGISTRATION RIGHTS AGREEMENT

     THIS REGISTRATION RIGHTS AGREEMENT (this "Agreement") is made as of
November ____, 1997, by and among COMPLETE BUSINESS SOLUTIONS, INC., a Michigan
corporation (the "Company"), CARL DEPAOLIS and the SSI GRANTOR RETAINED ANNUITY
TRUST II  (individually, a "Shareholder" and collectively, the "Shareholders"),
each of whom is a shareholder of Synergy Software, Inc., an Illinois
corporation ( "Synergy").


     WHEREAS, the parties to this Agreement are parties to an Agreement and
Plan of Merger of even date herewith (the "Merger Agreement"), pursuant to
which a wholly-owned subsidiary of the Company will be merged into Synergy and,
in connection therewith, the Company shall issue shares of its Common Stock (as
defined below) to the Shareholders.  Pursuant to the Merger Agreement, the
Company has agreed to provide the registration rights set forth in this
Agreement to the Shareholders.  Unless otherwise provided in this Agreement,
capitalized terms used herein shall have the meanings set forth in paragraph 1
hereof.

     NOW, THEREFORE, the parties hereto agree as follows:

1.   DEFINITIONS.  As used in this Agreement, the following terms shall have the
meanings ascribed to them below:

     (a) "Business Day" means any Monday, Tuesday, Wednesday, Thursday or
Friday that is not a day on which the New York Stock Exchange or Nasdaq Stock
Market, are authorized by law, regulation or executive order to close.

     (b) "Common Stock" means the common stock, no par value, of the Company.

     (c) "Prospectus" has the meaning given to such term in Section 2.

     (d) "Registration Statement" shall have the meaning set forth in Section
2.

     (e) "Merger Stock" means the shares of Common Stock issued to the
Shareholders pursuant to the Merger Agreement.

     (f) "Piggyback Prospectus" has the meaning set forth in Section 5.

     (g) "Piggyback Registration Statement" has the meaning set forth in
Section 5.

     (h) "Person" means any individual, corporation, partnership, limited
partnership, limited liability company,  or other business entity.

     (i) "Registration Expenses" means all expenses incurred by the Corporation
in complying with Section 2.2(b) hereof, including without limitation, all
registration and filing fees, printing expenses, fees and disbursements of
counsel for the Company and all independent certified public accountants and
blue sky fees and expenses.



<PAGE>   2


     (j) "Registrable Securities" means (x) the shares of Merger Stock and (y)
any securities issued or issuable in respect of or in exchange for any of the
shares of Merger Stock referred to in clause (x) by way of a stock dividend or
stock split or in connection with a combination of shares of Merger Stock,
recapitalization, reclassification, merger, consolidation, or exchange offer
("Distribution Securities").  For purposes of this Agreement, a Registrable
Security ceases to constitute a Registrable Security (i) when such Registrable
Security shall have been effectively registered under the Securities Act and
disposed of in a public market transaction pursuant to the Registration
Statement, (ii) when such Registrable Security shall have been sold pursuant to
Rule 144 (or any successor provision) under the Securities Act, (iii) when such
Registrable Security shall have been otherwise transferred and a new
certificate for such Registrable Security not bearing a legend restricting
further transfer shall have been delivered by the Company following the
Company's receipt of an opinion of inside or outside counsel reasonably
satisfactory to it that the issuance and delivery of such a certificate is
legal and proper under this Agreement and applicable law, (iv) with respect to
a particular Shareholder, on the date on which all of such Shareholder's
remaining Registrable Securities could be sold in a single transaction in
compliance with Rule 144 under the Securities Act, or (v) when such Registrable
Security shall have ceased to be outstanding.

     (k) "Securities Act" means the Securities Act of 1933, as amended.

     (l) "Termination Date" means the first date on which no Registrable
Securities are outstanding.

     Other terms shall have the meaning ascribed to them in the recitals and
other sections of this Agreement.

2.   PIGGYBACK REGISTRATIONS.

     (a) Notice.  Whenever the Company proposes to register any of its Common
Stock under the Securities Act for sale in an underwritten public offering,
other than pursuant to a registration on Form S-8 or Form S-4, or any other
form which in the future may be approved by the SEC in lieu of such forms for
the same purposes (a "Piggyback Registration"), the Company will give prompt
written notice to all holders of Registrable Securities of its intention to
effect such a registration and will, subject to Sections 3(c) and 3(d), include
in such registration all Registrable Securities with respect to which the
Company has received written requests for inclusion therein within 15 days
after the receipt of the Company's notice

     (b) Piggyback Expenses.  The Registration Expenses of the holders of
Registrable Securities will be paid by the Company in all Piggyback
Registrations provided, however, that the holders of Registrable Securities
shall pay all underwriting discounts and selling commissions applicable to
Registrable Securities offered by them pursuant to the terms of this agreement.

     (c) Priority in Primary Registrations.  If a Piggyback Registration is an
underwritten offering on behalf of the Company, and the managing underwriters
advise the Company in writing that in their opinion the number of securities
requested to be included in such registration

                                       2




<PAGE>   3


exceeds the number which can be sold in such offering without adversely
affecting the marketability of the offering, the Company will include
securities in such registration in the following order of priority:  (i) first,
the securities the Company proposes to sell, and (ii) second, the Registrable
Securities requested to be included in such registration by the Shareholders
and all Common Stock requested to be included in such registration by other
holders of Common Stock having registration rights (the "Other Common Stock"),
pro-rata based on the respective number of shares of Common Stock requested to
be included therein by each Shareholder and other holders of Common Stock.

     (d) Priority in Secondary Registrations.  If a Piggyback Registration is
an underwritten secondary offering  on behalf of holders of the Company's
securities, and the managing underwriters advise the Company in writing that in
their opinion the number of securities requested to be included in such
registration exceeds the number which can be sold in such offering without
adversely affecting the marketability of the offering, the Company will include
securities in such registration in the following order of priority: (i) first,
the securities requested to be included in such registration by the holders
requesting such registration, (ii) second, the Registrable Securities requested
to be included in such registration by the Shareholders and all Other Common
Stock requested to be included in such registration by other holders of Common
Stock having registration rights (except for such Common Stock included in the
immediately preceding clause (i), pro-rata based on the respective number of
shares of Common Stock requested to be included therein by each Shareholder and
other holder of Common Stock, and (iii) third, additional securities of the
Company requested to be included in such registration.

     (e) Notwithstanding the foregoing provisions of this Section 2, for any
Piggyback Registration occurring prior to July 1, 1998 the minimum number of
shares of Registrable Securities which the Shareholders shall have the right to
include in any such Piggyback Registration shall be equal to the lesser of  (a)
500,000 shares (as adjusted for stock splits, combinations and
reclassifications) and (b) 25% of the total number of shares included in any
such registration.  For any Piggyback Registration occurring on or after July
1, 1998 the minimum number of shares of Registrable Securities which the
Shareholders shall have the right to include in any such Piggyback Registration
shall be equal to the lesser of (a) 250,000 shares (as adjusted for stock
splits, combinations and reclassifications) and (b) 25% of the total number of
shares included in any such registration.

3.   HOLDBACK AGREEMENTS.  If a holder of Registrable Securities includes
Registrable Securities in an underwritten Piggyback Registration, such  holder
of Registrable Securities agrees not to effect any public sale or distribution
(including sales pursuant to Rule 144) of equity securities of the Company, or
any securities convertible into or exchangeable or exercisable for such
securities, during the seven days prior to and the 90-day period beginning on
the effective date of any underwritten Piggyback Registration in which
Registrable Securities held by such holder are included (except as part of such
underwritten registration), unless the underwriters managing the registered
public offering otherwise agree.


                                       3




<PAGE>   4


4.    REGISTRATION PROCEDURES.

      (a) Company Procedures.

          (i) Whenever this Agreement requires, or the holders of Registrable
   Securities have requested (as permitted hereunder), that any Registrable
   Securities be registered pursuant to this Agreement, the Company will use
   all reasonable efforts to effect the registration and the sale of such
   Registrable Securities in accordance with the intended method of disposition
   thereof, and pursuant thereto the Company will, as expeditiously as
   possible:

              (A) prepare and file with the Securities and Exchange Commission a
      Registration Statement with respect to such Registrable Securities and
      use all reasonable efforts to cause such registration statement to become
      effective as soon as practicable thereafter (provided that before filing
      a registration statement or Prospectus or any amendments or supplements
      thereto, the Company will furnish, at least five Business Days prior to
      such filing, to the counsel selected by the holders of a majority of the
      Registrable Securities offered by such registration statement, copies of
      all such documents proposed to be filed which documents will be subject
      to the review of such counsel and which review shall be completed no
      later than two Business Days prior to the proposed filing date);

              (B) prepare and file with the Securities and Exchange Commission
      such amendments and supplements to such Registration Statement and the
      Prospectus used in connection therewith (the "Prospectus") as may be
      necessary to keep such Registration Statement effective for a period of
      not less than ninety (90) days and comply with the provisions of the
      Securities Act with respect to the disposition of all securities covered
      by such Registration Statement during such period;

              (C) furnish each seller of Registrable Securities such number of
      copies of such Registration Statement, each amendment and supplement
      thereto, the Prospectus included in such Registration Statement
      (including each preliminary Prospectus) and such other documents as such
      seller may reasonably request in order to facilitate the disposition of
      the Registrable Securities owned by such seller;

              (D) use all reasonable efforts to register and qualify such
      Registrable Securities under the securities or blue sky laws of such
      states and the District of Columbia as any seller of Registrable
      Securities reasonably requests and do any and all other acts and things
      which may be reasonably necessary or advisable to enable such seller to
      consummate the disposition in such states and the District of Columbia of
      the Registrable Securities owned by (such seller provided that the
      Company will not be required to (i) qualify generally to do business in
      any jurisdiction where it would not otherwise be required to qualify but
      for this subparagraph, (ii) subject itself to taxation in any such
      jurisdiction or (iii) consent to general service of process in any such
      jurisdiction);


                                       4




<PAGE>   5


              (E) notify each seller of such Registrable Securities of the
      happening, of any event of which the Company becomes aware, as a result
      of which the prospectus included in such Registration Statement contains
      an untrue statement of a material fact or omits any fact necessary to
      make the statements therein not misleading, and, at the request of any
      such seller, as promptly as is practicable, the Company will prepare a
      supplement or amendment to such Prospectus so that, as thereafter
      delivered to the purchasers of such Registrable Securities, such
      Prospectus will not contain an untrue statement of a material fact or
      omit to state any fact necessary to make the statements therein not
      misleading;

              (F) notify each seller of any securities covered by such
      Registration Statement (A) when such Registration Statement, or any
      post-effective amendment to such Registration Statement, shall have
      become effective, or any amendment of or supplement to the Prospectus
      used in connection therewith shall have been filed, (B) of any request by
      the Securities and Exchange Commission to amend such Registration
      Statement or to amend or supplement such Prospectus or for additional
      information, (C) of the issuance by the Securities and Exchange
      Commission of any stop order suspending the effectiveness of such
      Registration Statement or of any order preventing or suspending the use
      of any preliminary prospectus, and (D) of the suspension of the
      qualification of such securities for offering or sale in any
      jurisdiction, or of the institution of any proceedings for any of such
      purposes; (E) of the happening of any event that makes any statement made
      in such Registration Statement, any then effective Prospectus or any
      other document incorporated therein by reference untrue or that requires
      the making of any changes in such Registration Statement, Prospectus or
      any document incorporated therein by reference in order that such
      documents not contain any untrue statement of a material fact or omit to
      state any material fact required to be stated therein or necessary to
      make the statements therein not misleading, and (F) of the Company's
      determination that a further post-effective amendment to such
      Registration Statement would be appropriate;

              (G) use reasonable efforts to cause all such Registrable 
      Securities to be listed on the NASD automated quotation system;

              (H) otherwise use all reasonable efforts to comply with all
      applicable rules and regulations of the Securities and Exchange
      Commission, and make available to its security holders, as soon as
      reasonably practicable, an earnings statement covering the period of at
      least twelve months beginning with the first day of the Company's first
      full calendar quarter after the effective date of the Registration
      Statement, which earnings statement shall satisfy the provisions of
      Section 11(a) of the Securities Act and Rule 158 thereunder; and

              (I) in the event of the issuance of any stop order suspending the
      effectiveness of a Registration Statement, or of any order suspending or
      preventing the use of any related Prospectus or suspending the
      qualification of any common stock included in such Registration Statement
      for sale in any jurisdiction, the Company will use all reasonable efforts
      promptly to obtain the withdrawal of such order.


                                       5




<PAGE>   6


      (b) Shareholder Procedures.

          (i) In connection with any Registration Statement, the Company may
   require each Shareholder to furnish to the Company such information
   regarding such Shareholder and his or her proposed distribution of
   Registrable Securities, to the extent necessary to comply with the
   Securities Act, as the Company may from time to time reasonably request in
   writing.

         (ii) Each Shareholder agrees to cooperate and timely provide  the
   Company in all reasonable respects in connection with the preparation and
   filing of each Registration Statement and any amendment thereof, any
   Prospectus relating thereto and any Prospectus supplement relating thereto
   with respect to the offer and sale of Registrable Securities of such
   Shareholder.

5.   REGISTRATION EXPENSES.

     (a) Payment by Selling Shareholders.  To the extent Registration Expenses
are not required to be paid by the Company, each holder of securities included
in any registration hereunder will pay those Registration Expenses allocable to
the registration of such holder's securities so included, and any Registration
Expenses not so allocable will be borne by all sellers of securities included
in such registration in proportion to the aggregate selling price of the
securities to be so registered.

6.   INDEMNIFICATION.

     (a) Company Indemnification.  The Company shall indemnify and hold
harmless, to the fullest extent permitted by law, each seller of Registrable
Securities, any underwriter for such registration and each person or entity, if
any, controlling such seller or underwriter within the meaning of the
Securities Act or the Exchange Act against all losses, claims, damages,
liabilities and expenses (including reasonable costs of investigation and legal
expenses) to which such seller, underwriter or controlling person or entity, as
the case may be, may become subject under the Securities Act, the Exchange Act
or other federal or state law, insofar as such losses, claims, damages,
liabilities or expenses (or actions in respect thereof) arise out of or are
based upon any of the following (collectively, "Violations"):

         (i) any untrue statement or alleged untrue statement of a material fact
   contained in any Registration Statement, any Prospectus or any amendments or
   supplements thereto;

         (ii) the omission or alleged omission to state therein a material fact
   required to be stated therein, or necessary to make the statements therein,
   in light of the circumstances under which they were made, not misleading; or

         (iii) any violation or alleged violation by the Company, in connection
   with such registration, of the Securities Act, the Exchange Act, any state
   securities law or any rule

                                       6




<PAGE>   7


   or regulation promulgated under the Securities Act, the Exchange Act or any
   state securities law;

     provided, however, that the Company shall not be liable in any such case
for any such loss, claim, damage, liability or action to the extent that it
arises out of or is based upon a Violation which occurs in reliance upon and in
conformity with written information furnished for use in connection with such
registration by any such seller, underwriter or controlling person or entity.

     (b) Selling Shareholder Indemnification.  Each seller of Registrable
Securities shall indemnify and hold harmless, to the fullest extent permitted
by law, the Company, its officers, directors, employees, representatives and
agents, and each Person who controls (within the meaning of the Securities Act)
the Company, against all losses, claims, damages, liabilities and expenses
(including reasonable costs of investigation and legal expenses) resulting from
any untrue or alleged untrue statement of a material fact contained in any
Registration Statement, any Prospectus, or any amendment or supplement thereto,
and any omission or alleged omission of a material fact required to be stated
therein or necessary to make the statements therein, in light of the
circumstances under which they were made, not misleading, only to the extent
the same arises out of or is based upon any untrue statement or alleged untrue
statement of a material fact or any omission or alleged omission to state a
material fact in such Registration Statement, Prospectus, amendment or
supplement, as the case may be, made or omitted, as the case may be, in
reliance upon and in conformity with written information furnished to the
Company by such seller for use therein, or if such offering is not an
underwritten offering, by such seller's failure to deliver a copy of the
Registration Statement, Prospectus or any amendment or supplement thereto after
the Company has furnished such seller with a sufficient number of copies of the
same.  In no event shall any indemnification obligation under this Section 6(b)
or by any seller under Section 6(d) exceed the net proceeds from the offering
received by such seller.

     (c) Notice of Claim.  Each party entitled to indemnification under this
Section 6 (the "Indemnified Party") shall give notice to the party required to
provide indemnification (the "Indemnifying Party") promptly after such
Indemnified Party has actual knowledge of any claim as to which indemnity may
be sought, and shall permit the Indemnifying Party to assume the defense of any
such claim or any litigation resulting therefrom; provided, that counsel for
the Indemnifying Party, who will conduct the defense of such claim or
litigation, is approved by the Indemnified Party (whose approval will not be
unreasonably withheld or delayed); and provided, further, that the failure of
any Indemnified Party to give notice as provided herein shall not relieve the
Indemnifying Party of its obligations except to the extent that its defense of
the claim or litigation involved is prejudiced by such failure.  The
Indemnified Party may participate in such defense at such party's expense.  No
Indemnifying Party, in the defense of any such claim or litigation, except with
the consent of each Indemnified Party, shall consent to entry of any judgment
or enter into any settlement that does not include as an unconditional term
thereof the giving by the claimant or plaintiff to such Indemnified Party of a
release from all liability in respect of any claim or litigation, and no
Indemnified Party will consent to entry of any judgment or settle any claim or
litigation without the prior written consent of the Indemnifying Party.  Each
Indemnified Party shall furnish such information regarding himself, herself or
itself and the claim

                                       7







<PAGE>   8


in question as the Indemnifying Party may reasonably request and as shall be
reasonably required in connection with the defense of such claim and litigation
resulting therefrom.

     (d) Contribution.  If for any reason the indemnification provided for in
this Section 6 from an Indemnifying Party, although otherwise applicable by its
terms, is determined by a court of competent jurisdiction to be unavailable to
an Indemnified Party hereunder, then the Indemnifying Party, in lieu of
indemnifying such Indemnified Party, shall contribute to the amount paid or
payable by the Indemnified Parties as a result of such losses, claims, damages,
liabilities or expenses in such proportion as is appropriate to reflect the
relative fault of such Indemnifying Party and the Indemnified Parties in
connection with the actions that resulted in such losses, claims, damages,
liabilities or expenses, as well as any other relevant equitable
considerations.  The relative fault of such Indemnifying Party and the
Indemnified Parties shall be determined by reference to, among other things,
whether any action in question, including any untrue or alleged untrue
statement of a material fact, has been made by, or relates to information
supplied by, such Indemnifying Party or the Indemnified Parties, and the
parties' relative intent, knowledge, access to information and opportunity to
correct or prevent such action.  The amount paid or payable by a party as a
result of the losses, claims, damages, liabilities and expenses referred to
above shall be deemed to include, subject to the limitations set forth in
Section 6(c), any legal or other fees or expenses reasonably incurred by such
party in connection with any investigation or proceeding.

7.   PARTICIPATION IN UNDERWRITTEN REGISTRATIONS.  No Person may participate in
any registration hereunder which is underwritten unless such Person (a) agrees
to sell such Person's securities on the basis provided in any underwriting
arrangements approved by the Company and other Person or Persons entitled
hereunder to approve such arrangements and (b) completes and executes all
questionnaires, powers of attorney, indemnities, underwriting agreements and
other documents reasonably required under the terms of such underwriting
arrangements.

8.   REPORTS UNDER EXCHANGE ACT.  With a view to making available to the holders
of the Registrable Securities the benefits of Rule 144 and any other rule or
regulations of the Securities and Exchange Commission that may at any time
permit a holder to sell securities of the Company to the public without
registration, the Company agrees to use its reasonable best efforts to do all
of the following:

     (a) Public Information.  Make and keep public information available as
contemplated in Rule 144, at all times;

     (b) SEC Reports.  File with the Securities and Exchange Commission all
reports and other documents required of the Company under the Securities Act
and the Exchange Act; and

     (c) Rule 144 Statement.  Furnish to any holder, so long as such holder
owns any of the Registrable Securities, forthwith upon request a written
statement by the Company that it has complied with the reporting requirements
of Rule 144, the Securities Act and the Exchange Act (at any time after it has
become subject to such reporting requirements), a copy of the most recent
annual or quarterly report of the Company and such other reports and documents
so filed with the Securities and Exchange Commission by the Company as may be
reasonably requested

                                       8




<PAGE>   9


in availing any holder, under any rule or regulation of the Securities and
Exchange Commission, of the right to sell any such Registrable Securities
without registration.

9.   MISCELLANEOUS.

     (a) No Inconsistent Agreements.  The Company will not hereafter enter into
any agreement with respect to its securities which violates the rights granted
to the holders of Registrable Securities in this Agreement.

     (b) Remedies.  Any Person having rights under any provision of this
Agreement will be entitled to enforce such rights specifically to recover
damages caused by reason of any breach of any provision of this Agreement and
to exercise all other rights granted by law.  The parties hereto agree and
acknowledge that money damages may not be an adequate remedy for any breach of
the provisions of this Agreement and that any party may in its sole discretion
apply to any court of law or equity of competent jurisdiction (without posting
any bond or other security) for specific performance and for other injunctive
relief in order to enforce or prevent violation of the provisions of this
Agreement.

     (c) Amendments and Waivers.  Except as otherwise provided herein, the
provisions of this Agreement may be amended or waived only upon the prior
written consent of the Company and holders of at least a majority of the then
outstanding Registrable Securities.

     (d) Successors and Assigns.  All covenants and agreements in this
Agreement by or on behalf of any of the parties hereto will bind and inure to
the benefit of the respective successors and permitted assigns.  No Shareholder
may assign his or her rights or obligations under this Agreement without the
prior written consent of the Company which consent shall not be unreasonably
withheld, except that a Shareholder may transfer its rights to members of his
immediate family or trusts for their benefit without such consent.

     (e) Severability.  Whenever possible, each provision of this Agreement
will be interpreted in such manner as to be effective and valid under
applicable law, but if any provision of this Agreement is held to be prohibited
by or invalid under applicable law, such provision will be ineffective only to
the extent of such prohibition or invalidity, without invalidating the
remainder of this Agreement.

     (f) Counterparts.  This Agreement may be executed simultaneously in two or
more counterparts, any one of which need not contain the signatures of more
than one party, but all such counterparts taken together will constitute one
and the same Agreement.

     (g) Descriptive Headings.  The descriptive headings of this Agreement are
inserted for convenience only and do not constitute a part of this Agreement.

     (h) Governing Law.  The corporate law of Delaware will govern all issues
concerning the relative rights of the Company and its stockholders.  All other
questions concerning the construction, validity and interpretation of this
Agreement and the exhibits and schedules hereto will be governed by the
internal law, and not the law of conflicts, of Michigan.


                                       9




<PAGE>   10


     (i) Notices.  All notices, demands or other communications to be given or
delivered under or by reason of the provisions of this Agreement shall be in
writing and shall be deemed to have been given when delivered personally to the
recipient, one business day after being sent to the recipient by reputable
express courier service (charges prepaid) or three business days after being
mailed to the recipient by certified or registered mail, return receipt
requested and postage prepaid.  Such notices, demands and other communications
will be sent to (x) a Shareholder at such Shareholder's address on the
signature pages hereto, or (y) to the Company at the address indicated below:

                               If to the Company:

                       Complete Business Solutions, Inc.
                          32605 West Twelve Mile Road
                                   Suite 250
                        Farmington Hills, Michigan 48334
                             Attn.: Timothy Manney
                               Fax: 248-488-0109

                                With a copy to:

                                  Butzel Long.
                               150 West Jefferson
                                   Suite 900
                            Detroit, Michigan  48226
                         Attn:  Arthur Dudley, II, Esq.
                              Fax:  (313) 225-7080


                  If to SSI Grantor Retained Annuity Trust II


                                    copy to:

                              Andrew S. Martzloff
                       Mercury Capital Management L.L.C.
                          435 Tasso Street, Suite 300
                              Palo Alto, Ca 94301

or to such other address or to the attention of such other person as the
recipient party has specified by prior written notice to the sending party.








                                       10




<PAGE>   11




IN WITNESS WHEREOF, the parties have executed this Agreement as of the date
first written above.


                       COMPLETE BUSINESS SOLUTIONS, INC.


                  By: _______________________________________

                  Its: _______________________________________

                                 Shareholders:

                    _______________________________________

                                 Carl DePaolis


               Address: ________________________________________

                 Fax: ________________________________________


                    _______________________________________
                    by:  SSI Grantor Retained Annuity Trust,
                          Andrew S. Martzloff, Trustee


               Address: ________________________________________

                 Fax: ________________________________________





                                       11




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