STARTEK INC
10-Q, 1999-08-16
BUSINESS SERVICES, NEC
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<PAGE>   1


                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-Q

(Mark One)
[X]   QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
      EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED June 30, 1999.
                                                          -------------

                                       OR

[ ]   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
      AND EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM ______ TO _______.

Commission File Number 1-12793
                       -------

                                  STARTEK, INC.
- --------------------------------------------------------------------------------
             (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER)

<TABLE>
<S>                                                                        <C>
                          DELAWARE                                                       84-1370538
- --------------------------------------------------------------             ------------------------------------
(STATE OR OTHER JURISDICTION OF INCORPORATION OR ORGANIZATION)             (I.R.S. EMPLOYER IDENTIFICATION NO.)
</TABLE>


                                111 HAVANA STREET
                             DENVER, COLORADO 80010
                    ----------------------------------------
                    (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES)
                                   (ZIP CODE)

                                 (303) 361-6000
- --------------------------------------------------------------------------------
              (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE)

                                 NOT APPLICABLE
- --------------------------------------------------------------------------------
        (FORMER NAME, FORMER ADDRESS AND FORMER FISCAL YEAR, IF CHANGED
                               SINCE LAST REPORT)

         Indicate by checkmark whether the Registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
Registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes  X   No
                                              ---     ---

Indicate the number of shares outstanding of each of the issuer's classes of
common stock, as of the latest practical date.

Common Stock, $.01 Par Value-- 13,856,421 shares as of August 12, 1999.


<PAGE>   2


                                  STARTEK, INC.

                                    FORM 10-Q

                                      INDEX

<TABLE>
<CAPTION>
                                                                                                          Page
PART I.  FINANCIAL INFORMATION                                                                           Number
         ---------------------                                                                           ------
<S>                                                                                                        <C>
Item 1.  Financial Statements (unaudited)

         Condensed Consolidated Balance Sheets -
               December 31, 1998 and June 30, 1999                                                          3

         Condensed Consolidated Statements of Operations Three months ended
               June 30, 1998 and 1999;
               Six months ended June 30, 1998 and 1999                                                      4

         Condensed Consolidated Statements of Cash Flows -
               Six months ended June 30, 1998 and 1999                                                      5

         Notes to Condensed Consolidated Financial Statements                                               6

Item 2.  Management's Discussion and Analysis of Financial
               Condition and Results of Operations                                                          9

Item 3.  Quantitative and Qualitative Disclosure About
               Market Risk                                                                                 14

PART II.  OTHER INFORMATION
          -----------------

Item 2.  Changes in Securities and Use of Proceeds                                                         17

Item 4.  Submission of Matters to a Vote of Security Holders                                               17

Item 6.  Exhibits and Reports on Form 8-K                                                                  18

SIGNATURES                                                                                                 19
- ----------
</TABLE>




                                       2
<PAGE>   3


PART I.  FINANCIAL INFORMATION

     ITEM 1.  FINANCIAL STATEMENTS (UNAUDITED)

                         STARTEK, INC. AND SUBSIDIARIES

                      Condensed Consolidated Balance Sheets
                             (dollars in thousands)

<TABLE>
<CAPTION>
                                                           DECEMBER 31   JUNE 30
                                                              1998        1999
                                                           -----------   --------
                                                                       (unaudited)
<S>                                                         <C>         <C>
ASSETS

Current assets:
      Cash and cash equivalents                             $ 19,593    $ 14,295
      Investments                                             16,829      27,374
      Trade accounts receivable, less allowance for
         doubtful accounts of $441 and $622, respectively     20,476      13,378
      Inventories                                              2,772       1,700
      Deferred tax assets                                      1,135       1,649
      Prepaid expenses and other                                 165         228
                                                            --------    --------
Total current assets                                          60,970      58,624

Property, plant and equipment, net                            19,171      20,965
Other assets                                                      60          78
                                                            --------    --------
Total assets                                                $ 80,201    $ 79,667
                                                            ========    ========

LIABILITIES AND STOCKHOLDERS' EQUITY

Current liabilities:
      Accounts payable                                      $ 17,433    $ 11,074
      Accrued liabilities                                      2,092       3,702
      Income taxes payable                                     1,944         628
      Current portion of capital lease obligations                46          32
      Current portion of long-term debt                          906         935
      Other                                                      213         488
                                                            --------    --------
Total current liabilities                                     22,634      16,859

Capital lease obligations, less current portion                   77          58
Long-term debt, less current portion                           3,196       2,738
Deferred income taxes                                            144         545
Other                                                             17           7

Stockholders' equity:
      Common stock                                               138         138
      Additional paid-in capital                              41,661      41,848
      Cumulative translation adjustment                          167          22
      Unrealized loss on investments available for sale         (606)       (238)
      Retained earnings                                       12,773      17,690
                                                            --------    --------
Total stockholders' equity                                    54,133      59,460
                                                            --------    --------
Total liabilities and stockholders' equity                  $ 80,201    $ 79,667
                                                            ========    ========
</TABLE>




See notes to condensed consolidated financial statements.

                                       3
<PAGE>   4


                         STARTEK, INC. AND SUBSIDIARIES

                 Condensed Consolidated Statements of Operations
                  (dollars in thousands, except per share data)
                                   (unaudited)

<TABLE>
<CAPTION>
                                        THREE MONTHS ENDED JUNE 30    SIX MONTHS ENDED JUNE 30
                                         -------------------------   -------------------------
                                             1998          1999         1998           1999
                                         -----------   -----------   -----------   -----------
<S>                                      <C>           <C>           <C>           <C>
Revenues                                 $    24,692   $    45,723   $    49,013   $    86,573
Cost of services                              20,008        37,216        39,765        70,380
                                         -----------   -----------   -----------   -----------
Gross profit                                   4,684         8,507         9,248        16,193
Selling, general and administrative
      expenses                                 3,285         5,202         6,017         9,631
                                         -----------   -----------   -----------   -----------
Operating profit                               1,399         3,305         3,231         6,562
Net interest income and other                    702           668         1,244         1,270
                                         -----------   -----------   -----------   -----------
Income before income taxes                     2,101         3,973         4,475         7,832
Income tax expense                               763         1,483         1,625         2,915
                                         -----------   -----------   -----------   -----------
Net income                               $     1,338   $     2,490   $     2,850   $     4,917
                                         ===========   ===========   ===========   ===========

Basic and diluted net income per share   $      0.10   $      0.18   $      0.21   $      0.36
Weighted average shares outstanding       13,828,571    13,832,246    13,828,571    13,830,419
</TABLE>






See notes to condensed consolidated financial statements.

                                       4
<PAGE>   5


                         STARTEK, INC. AND SUBSIDIARIES

                 Condensed Consolidated Statements of Cash Flows
                             (dollars in thousands)
                                   (unaudited)

<TABLE>
<CAPTION>
                                                                          SIX MONTHS ENDED
                                                                               JUNE 30
                                                                        --------------------
                                                                          1998        1999
                                                                        --------    --------
<S>                                                                     <C>         <C>
CASH FLOWS FROM OPERATING ACTIVITIES
Net income                                                              $  2,850    $  4,917
Adjustments to reconcile net income to net cash provided by operating
      activities:
      Depreciation and amortization                                        1,180       1,892
      Deferred income taxes                                                 (346)       (354)
      (Gain) loss on sale of assets                                         (135)          3
      Changes in operating assets and liabilities:
         Accounts receivable                                               2,728       7,098
         Inventories                                                       1,692       1,072
         Prepaid expenses and other assets                                  (377)        (81)
         Accounts payable                                                 (4,055)     (6,359)
         Income taxes payable                                               (106)     (1,316)
         Accrued and other liabilities                                       481       1,875
                                                                        --------    --------
Net cash provided by operating activities                                  3,912       8,747

CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of property, plant and equipment                                 (7,478)     (3,812)
Proceeds from disposition of property, plant and equipment                   176           2
Purchases of investments available for sale                               (9,986)    (13,399)
Proceeds from disposition of investments available for sale                   --       5,821
Purchases of trading securities                                               --     (14,401)
Proceeds from disposition of trading securities                               --      12,251
                                                                        --------    --------
Net cash used in investing activities                                    (17,288)    (13,538)

CASH FLOWS FROM FINANCING ACTIVITIES
Stock options exercised                                                       --         187
Principal payments on borrowings                                              --        (429)
Principal payments on capital lease obligations                              (51)        (33)
                                                                        --------    --------
Net cash used in financing activities                                        (51)       (275)
Effect of exchange rate changes on cash                                       13        (232)
                                                                        --------    --------
Net decrease in cash and cash equivalents                                (13,414)     (5,298)
Cash and cash equivalents at beginning of period                          26,960      19,593
                                                                        --------    --------
Cash and cash equivalents at end of period                              $ 13,546    $ 14,295
                                                                        ========    ========

SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION
Cash paid for interest                                                  $     41    $    141
Income taxes paid                                                       $  1,800    $  4,550

SUPPLEMENTAL DISCLOSURE OF NON-CASH ACTIVITY
Change in unrealized loss on investments available
    for sale, net of tax                                                $   (184)   $    368
</TABLE>



See notes to condensed consolidated financial statements.

                                       5
<PAGE>   6


                         STARTEK, INC. AND SUBSIDIARIES

              Notes to Condensed Consolidated Financial Statements
                  (dollars in thousands, except per share data)
                                   (unaudited)

1.       BASIS OF PRESENTATION

         The accompanying unaudited condensed consolidated financial statements
have been prepared in accordance with generally accepted accounting principles
for interim financial information and with the instructions to Form 10-Q and
Article 10 of Regulation S-X. Accordingly, they do not include all of the
information and footnotes required by generally accepted accounting principles
for complete financial statements. In the opinion of management, all adjustments
(consisting of normal recurring accruals) considered necessary for a fair
presentation have been included. Operating results for the three and six months
ended June 30, 1999 are not necessarily indicative of the results that may be
expected for the year ending December 31, 1999, or for any other interim period
of 1999.

         The balance sheet as of December 31, 1998 has been derived from the
audited financial statements at that date but does not include all of the
information and footnotes required by generally accepted accounting principles
for complete financial statements. For further information, refer to the
consolidated financial statements and footnotes thereto included in StarTek,
Inc.'s annual report on Form 10-K for the year ended December 31, 1998.

2.       DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

         In June 1998, the FASB issued Statement of Financial Accounting
Standards No. 133, ("SFAS No. 133") "Accounting for Derivative Instruments and
Hedging Activities". SFAS No. 133 establishes accounting and reporting standards
requiring that every derivative instrument (including certain derivative
instruments embedded in other contracts) be recorded in the balance sheet as
either an asset or liability measured at its fair value. SFAS No. 133 requires
that changes in the derivative's fair value be recognized currently in earnings
unless specific hedge accounting criteria are met. Special accounting for
qualifying hedges allow a derivative's gains and losses to offset related
results on the hedged item in the statement of operations, and requires that a
company must formally document, designate, and assess the effectiveness of
transactions that receive hedge accounting treatment. SFAS No. 133 is effective
for fiscal years beginning after June 15, 2000. The Company has not yet
quantified the impacts of adopting SFAS No. 133 on its consolidated financial
statements and has not determined the timing or method of adoption of SFAS No.
133.

3.       EARNINGS PER SHARE

         In the fourth quarter of 1997, the Company adopted Statement of
Financial Accounting Standards No. 128, ("SFAS 128") "Earnings per Share", which
supersedes Accounting Principles Board Opinion No. 15. Under SFAS 128, basic
earnings per common share is computed by dividing net income by the weighted
average number of shares of common stock outstanding during the period. Diluted
earnings per share reflects the potential dilution that could occur if
securities or other contracts to issue common stock were exercised or converted
into common stock or resulted in the issuance of common stock. For the periods
presented, the additional shares assuming dilution had no impact on basic
earnings per share because the average price per share of common stock was less
than the exercise price of the majority of stock options outstanding. The
dilutive effect of stock options with exercise prices less than the average
price per share of common stock during such periods did not change basic
earnings per share.

4.       COMPREHENSIVE INCOME

         In June 1997, the Financial Accounting Standards Board issued Statement
No. 130, Reporting Comprehensive Income, which was effective in 1998 for the
Company. The statement establishes rules for the reporting and display of
comprehensive income. Comprehensive income is defined essentially as all changes
in stockholders' equity, exclusive of transactions with owners. Comprehensive
income was $1,128 and $2,742 for the three months ended June 30, 1998 and 1999,
respectively. Comprehensive income was $2,679 and $5,140 for the six months
ended June 30, 1998 and 1999, respectively.


                                       6
<PAGE>   7


5.       INVESTMENTS

         The following is a summary of investments available for sale as of
December 31, 1998:

<TABLE>
<CAPTION>
                                        GROSS       GROSS     ESTIMATED
                                      UNREALIZED  UNREALIZED    FAIR
                            COST        GAINS       LOSSES      VALUE
                           -------    ----------  ----------  ---------
<S>                        <C>          <C>        <C>         <C>
Corporate bonds            $ 8,987      $ 80       $  (239)    $ 8,828
Foreign government bonds     2,915       150          (308)      2,757
Bond mutual funds            4,005         1          (132)      3,874
Other debt securities          286        --          (138)        148
Equity securities            1,598        --          (376)      1,222
                           -------      ----       -------     -------
Total                      $17,791      $231       $(1,193)    $16,829
                           =======      ====       =======     =======
</TABLE>


         The following is a summary of investments available for sale as of June
30, 1999:


<TABLE>
<CAPTION>
                                        GROSS       GROSS     ESTIMATED
                                      UNREALIZED  UNREALIZED    FAIR
                            COST        GAINS       LOSSES      VALUE
                           -------    ----------  ----------  ---------
<S>                        <C>          <C>         <C>        <C>
Corporate bonds            $16,546      $100        $(224)     $16,422
Foreign government bonds     4,416       146         (230)       4,332
Bond mutual funds            1,513        83           --        1,596
Equity securities            2,495        49         (303)       2,241
                           -------      ----        -----      -------
Total                      $24,970      $378        $(757)     $24,591
                           =======      ====        =====      =======
</TABLE>


         The amortized cost and estimated fair value of investments available
for sale as of June 30, 1999, by contractual maturity, are:

<TABLE>
<CAPTION>
                                                        ESTIMATED
                                                COST    FAIR VALUE
                                               -------  ----------
<S>                                            <C>       <C>
Corporate bonds and foreign government bonds
maturing within:
       One year                                $ 6,570   $ 6,577
       Two to five years                         9,707     9,690
       Due after five years                      4,685     4,487
                                               -------   -------
                                                20,962    20,754
Bond mutual funds                                1,513     1,596
Equity securities                                2,495     2,241
                                               -------   -------
Total                                          $24,970   $24,591
                                               =======   =======
</TABLE>


         Bond mutual funds are primarily invested in investment grade bonds of
U.S. and foreign issuers denominated in U.S. and foreign currencies, and
interests in floating or variable rate senior collateralized loans to
corporations, partnerships, and other entities in a variety of industries and
geographic regions. Equity securities consist of real estate investment trusts,
equity mutual funds, and publicly traded common stock of U.S. based companies.
Investments available for sale are reported at fair value, with the gross
unrealized gains and losses, net of tax reported in a separate component of
stockholders' equity.

         As of June 30, 1999, the Company was also invested in trading
securities which, in the aggregate, had an original cost and fair market value
of approximately $2,665 and $2,783, respectively. Trading securities are
recorded on a trade date basis and are carried at fair market values. Fair
market values are determined by the most recently traded price of the security
as of the balance sheet date. Gross unrealized gains and losses are reflected in
income currently, and as part of interest income and other in the accompanying
unaudited consolidated statements of operations. During the three months ended
June 30, 1999, gross unrealized gains and losses were $202 and $84,
respectively. Trading securities consist primarily of publicly traded common
stock of U.S. based companies and international equity mutual funds, together
with certain hedging securities, and various forms of derivative securities.


                                       7
<PAGE>   8


6.       INVENTORIES

         The Company frequently purchases components of its clients' products as
an integral part of its process management services. At the close of an
accounting period, packaged and assembled products (together with other
associated costs) are reflected as finished goods inventories pending shipment.
The Company generally has the right to be reimbursed from its clients for unused
inventories. Client-owned inventories are not reflected in the Company's balance
sheet. Inventories consist of:

<TABLE>
<CAPTION>
                                     DECEMBER 31, 1998     JUNE 30, 1999
                                     -----------------     -------------
<S>                                       <C>                  <C>
Purchased components and fabricated
    assemblies                            $2,313               $1,388
Finished goods                               459                  312
                                          ------               ------
                                          $2,772               $1,700
                                          ======               ======
</TABLE>


7.       PRINCIPAL CLIENTS

         Two clients accounted for approximately 61.6% and 17.2% of the
Company's revenues during the three months ended June 30, 1998, and two clients
accounted for approximately 61.8% and 19.1% of the Company's revenues during the
six months ended June 30, 1998. One client accounted for approximately 77.3% of
the Company's revenues during the three months ended June 30, 1999. One client
accounted for approximately 76.6% of the Company's revenues during the six
months ended June 30, 1999. The loss of a principal client could have a material
adverse effect on the Company's business, operating results, and financial
condition.



                                       8
<PAGE>   9


         ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
                 RESULTS OF OPERATIONS

         All statements contained in this "Management's Discussion and Analysis
of Financial Condition and Results of Operations" or elsewhere in this Form 10-Q
that are not statements of historical facts are forward-looking statements (as
defined in the Private Securities Litigation Reform Act of 1995) that involve
substantial risks and uncertainties. Forward-looking statements are preceded by
terms such as "may", "will", "should", "anticipates", "expects", "believes",
"plans", "future", "estimate", "continue", and similar expressions. The
following are important factors that could cause actual results to differ
materially from those expressed or implied by such forward-looking statements;
these include, but are not limited to, general economic conditions in the
Company's markets, the loss of the Company's principal client(s), the loss or
delayed implementation of a large project which could cause quarterly variation
in the Company's revenues and earnings, difficulties of managing rapid growth,
dependence on key personnel, dependence on key industries and the trend toward
outsourcing, risks associated with the Company's contracts, risks associated
with rapidly changing technology, risks of business interruption, risks
associated with international operations and expansion, dependence on labor
force, the year 2000 issue, and highly competitive markets. These factors
include risks and uncertainties beyond the Company's ability to control; and, in
many cases, the Company and its management cannot predict the risks and
uncertainties that could cause actual results to differ materially from those
indicated by use of forward-looking statements. All forward-looking statements
herein are qualified in their entirety by the information set forth in
"Management's Discussion and Analysis of Financial Condition and Results of
Operations"--"Factors That May Affect Future Results" section of StarTek, Inc.'s
annual report on Form 10-K for the year ended December 31, 1998.

         The following table sets forth, for the periods indicated, certain
unaudited condensed consolidated statement of operations data expressed as a
percentage of revenues:

<TABLE>
<CAPTION>
                                      THREE MONTHS        SIX MONTHS
                                      ENDED JUNE 30      ENDED JUNE 30
                                      --------------    --------------
                                       1998     1999     1998     1999
                                      -----    -----    -----    -----
<S>                                   <C>      <C>      <C>      <C>
Revenues                              100.0%   100.0%   100.0%   100.0%
Cost of services                       81.0     81.4     81.1     81.3
                                      -----    -----    -----    -----
Gross profit                           19.0     18.6     18.9     18.7
Selling, general and administrative
     expenses                          13.3     11.4     12.3     11.1
                                      -----    -----    -----    -----
Operating profit                        5.7      7.2      6.6      7.6
Net interest income and other           2.8      1.5      2.5      1.5
                                      -----    -----    -----    -----
Income before income taxes              8.5      8.7      9.1      9.1
Income tax expense                      3.1      3.2      3.3      3.4
                                      -----    -----    -----    -----
Net income                              5.4%     5.5%     5.8%     5.7%
                                      =====    =====    =====    =====
</TABLE>


THREE MONTHS ENDED JUNE 30, 1999 COMPARED TO THREE MONTHS ENDED JUNE 30, 1998

         Revenues. Revenues increased $21.0 million, or 85.2%, from $24.7
million during the three months ended June 30, 1998 to $45.7 million during the
three months ended June 30, 1999. This increase was primarily from existing and
new clients, partially offset by decreases in the volume of services provided to
other existing clients.

         Cost of Services. Cost of services increased $17.2 million, or 86.0%,
from $20.0 million during the three months ended June 30, 1998 to $37.2 million
during the three months ended June 30, 1999. As a percentage of revenues, cost
of services was 81.0% and 81.4% during the three months ended June 30, 1998 and
1999, respectively. This percentage amount remained relatively consistent from
period to period.

         Gross Profit. Due to the foregoing factors, gross profit increased $3.8
million, or 81.6%, from $4.7 million during the three months ended June 30, 1998
to $8.5 million during the three months ended June 30, 1999. As a percentage of
revenues, gross profit was 19.0% and 18.6% during the three months ended June
30, 1998 and 1999, respectively.

         Selling, General and Administrative Expenses. Selling, general and
administrative expenses increased $1.9 million, or 58.4%, from $3.3 million
during the three months ended June 30, 1998 to $5.2 million during the three
months ended June 30, 1999, primarily as a result of increased personnel costs
and related expansion costs incurred to service increasing business. As a
percentage of revenues, selling, general and administrative expenses decreased
from 13.3% during the three months ended June 30, 1998 to 11.4% during the three
months ended June 30, 1999, reflecting a lesser relative increase in selling,
general and administrative expenses as compared to the increase in revenues.



                                       9
<PAGE>   10


         Operating Profit. As a result of the foregoing factors, operating
profit increased from $1.4 million during the three months ended June 30, 1998
to $3.3 million during the three months ended June 30, 1999. As a percentage of
revenues, operating profit increased from 5.7% during the three months ended
June 30, 1998 to 7.2% during the three months ended June 30, 1999.

         Net Interest Income and Other. Net interest income and other was
approximately $0.7 million during the three months ended June 30, 1998 and 1999.
A substantial portion of net interest income and other continues to be derived
from cash equivalents and investment balances, partially offset by interest
expense incurred as a result of the Company's various debt arrangements.

         Income Before Income Taxes. As a result of the foregoing factors,
income before income taxes increased $1.9 million, or 89.1%, from $2.1 million
during the three months ended June 30, 1998 to $4.0 million during the three
months ended June 30, 1999. As a percentage of revenues, income before income
taxes increased from 8.5% during the three months ended June 30, 1998 to 8.7%
during the three months ended June 30, 1999.

         Income Tax Expense. Income tax expense during the three months ended
June 30, 1998 and 1999, reflects a provision for federal, state, and foreign
income taxes at an effective rate of 36.3% and 37.3%, respectively.

         Net Income. Based on the factors discussed above, net income increased
$1.2 million, or 86.1%, from $1.3 million during the three months ended June 30,
1998 to $2.5 million during the three months ended June 30, 1999.

SIX MONTHS ENDED JUNE 30, 1999 COMPARED TO SIX MONTHS ENDED JUNE 30, 1998

         Revenues. Revenues increased $37.6 million, or 76.6%, from $49.0
million during the six months ended June 30, 1998 to $86.6 million during the
six months ended June 30, 1999. This increase was primarily from existing and
new clients, partially offset by decreases in the volume of services provided to
other existing clients.

         Cost of Services. Cost of services increased $30.6 million, or 77.0%,
from $39.8 million during the six months ended June 30, 1998 to $70.4 million
during the six months ended June 30, 1999. As a percentage of revenues, cost of
services was 81.1% and 81.3% during the six months ended June 30, 1998 and 1999,
respectively. This percentage amount remained relatively consistent from period
to period.

         Gross Profit. Due to the foregoing factors, gross profit increased $6.9
million, or 75.1%, from $9.3 million during the six months ended June 30, 1998
to $16.2 million during the six months ended June 30, 1999. As a percentage of
revenues, gross profit was 18.9% and 18.7% during the six months ended June 30,
1998 and 1999, respectively.

         Selling, General and Administrative Expenses. Selling, general and
administrative expenses increased $3.6 million, or 60.1%, from $6.0 million
during the six months ended June 30, 1998 to $9.6 million during the six months
ended June 30, 1999, primarily as a result of increased personnel and related
expansion costs incurred to service increasing business. As a percentage of
revenues, selling, general and administrative expenses decreased from 12.3%
during the six months ended June 30, 1998 to 11.1% during the six months ended
June 30, 1999, reflecting a lesser relative increase in selling, general and
administrative expenses as compared to the increase in revenues.

         Operating Profit. As a result of the foregoing factors, operating
profit increased from $3.2 million during the six months ended June 30, 1998 to
$6.6 million during the six months ended June 30, 1999. As a percentage of
revenues, operating profit increased from 6.6% during the six months ended June
30, 1998 to 7.6% during the six months ended June 30, 1999.

         Net Interest Income and Other. Net interest income and other was $1.2
million during the six months ended June 30, 1998 and $1.3 million during the
six months ended June 30, 1999. A substantial portion of net interest income and
other continues to be derived from cash equivalents and investment balances,
partially offset by interest expense incurred as a result of the Company's
various debt arrangements.

         Income Before Income Taxes. As a result of the foregoing factors,
income before income taxes increased $3.3 million, or 75.0%, from $4.5 million
during the six months ended June 30, 1998 to $7.8 million during the six months
ended June 30, 1999. As a percentage of revenues, income before income taxes was
9.1% during the six months ended June 30, 1998 and 1999.

         Income Tax Expense. Income tax expense during the six months ended June
30, 1998 and 1999, reflects a provision for federal, state and foreign income
taxes at an effective rate of 36.3% and 37.2%, respectively.

         Net Income. Based on the factors discussed above, net income increased
$2.0 million, or 72.5%, from $2.9 million during the six months ended June 30,
1998 to $4.9 million during the six months ended June 30, 1999.


                                       10
<PAGE>   11


LIQUIDITY AND CAPITAL RESOURCES

         In June 1997, the Company completed an initial public offering of its
common stock, which yielded net proceeds to the Company of approximately $41.0
million. The Company applied such proceeds to repay substantially all of its
then outstanding debt, and for working capital and other general corporate
purposes, including capital expenditures to expand its operating capacity. Since
fully applying the net proceeds it received from the June 1997 initial public
offering, the Company has primarily financed its operations, liquidity
requirements, capital expenditures, and capacity expansion through cash flows
from operations and, to a lesser degree, through various forms of debt financing
and leasing arrangements. The Company renewed its $5.0 million line of credit
with Norwest Bank Colorado, N.A. (the "Bank"), which, pursuant to the terms of
the renewed line of credit, matures on April 30, 2001. Borrowings under the line
of credit bear interest at the Bank's prime rate. Under this line of credit, the
Company is required to maintain working capital of $17.5 million and tangible
net worth of $25.0 million. The Company may not pay dividends in an amount which
would cause a failure to meet these financial covenants. As of June 30, 1999 and
as of the date of this Form 10-Q, the Company was in compliance with these
financial covenants. Collateral for the line of credit is trade accounts
receivable of certain of the Company's wholly-owned subsidiaries. As of June 30,
1999 and as of the date of this Form 10-Q, no amount was outstanding under the
$5.0 million line of credit.

         On February 16, 1999, the Company entered into a lease agreement for
building space in Grand Junction, Colorado, to be used for a call center,
general office use and other services offered by the Company (the "Grand
Junction Facility"). The revised term of the lease agreement commenced on May 1,
1999 and unless earlier terminated or extended, continues until April 30, 2009.
Pursuant to the terms of the lease agreement, the Company was granted, among
other things: (i) a right of first refusal to purchase the property, of which
the leased space is a part, during the revised lease term; and (ii) a right to
terminate the lease agreement anytime after the end of the fifth year, by giving
the landlord 180 day prior written notice to terminate. Assuming the lease
agreement is not terminated after the end of the fifth year, total minimum
rental commitments, in the aggregate, excluding certain taxes and utilities as
defined, are approximately $1.1 million and are payable on a monthly basis from
May 1999 through April 2009.

         On July 16, 1999, the Company entered into a lease agreement for
building space in Hartlepool, England, to be used for the continuing operations
of StarTek Europe, Ltd. (a wholly-owned subsidiary of the Company). The term of
the lease agreement commenced on May 1, 1998 and unless earlier terminated,
extended, or otherwise revised, continues until April 30, 2013. If the Company
and the landlord do not complete a new lease agreement for additional premises,
as defined, the Company was granted the right to terminate the lease agreement
on May 1, 2003 by giving the landlord at least six months written notice to
terminate. Additionally, if a new lease agreement for additional premises, as
defined, is consummated, the Company was granted the right to terminate the
lease agreement on May 1, 2008 by giving the landlord at least six months
written notice to terminate. Pursuant to the terms of the lease agreement, the
Company was granted an option, which commences on May 1, 2008 and expires on
July 31, 2008, to purchase the leased property at market value as determined at
such time. The lease agreement provides for quarterly lease payments which, in
the aggregate for the periods described, are: 106,000 British Pounds from May 1,
1998 through April 30, 1999, all of which the Company has paid; 584,000 British
Pounds from May 1, 1999 through April 30, 2003, a portion of which the Company
has paid pursuant to the quarterly lease payment schedule provided for in the
lease agreement; and 1,095,000 British Pounds from May 1, 2003 through April 30,
2008. Quarterly lease payments from May 1, 2008 through April 30, 2013 are lease
payments as agreed to between the landlord and the Company, or by formula in the
absence of such an agreement.

         As of June 30, 1999, the Company had cash, cash equivalents, and
investment balances of $41.7 million, working capital of $41.8 million and net
worth of $59.5 million. The Company's cash and cash equivalents are not
restricted. The Company's investments available for sale generally consist of
corporate bonds, foreign government bonds denominated in U.S. dollars, bond
mutual funds, real estate investment trusts, equity mutual funds, and publicly
traded common stock of U.S. based companies. As of June 30, 1999, the Company's
trading securities consist primarily of publicly traded common stock of U.S.
based companies and international equity mutual funds, together with certain
hedging securities, and various forms of derivative securities. The Company's
investments available for sale and trading securities could be materially and
adversely affected by: (i) various domestic and foreign economic conditions,
such as recessions, increasing interest rates, adverse foreign currency exchange
fluctuations, foreign and domestic inflation, and other factors; (ii) the
inability of certain corporations to repay their debts, including interest
amounts, to the Company; and (iii) changes in market prices of common stock,
international equity mutual funds, hedging securities, and other derivative
securities held by the Company due to the level of trading in such securities,
and other risks generally attributable to U.S. based publicly traded companies.
See "Quantitative and Qualitative Disclosure About Market Risk" set forth herein
for further discussions regarding the Company's cash, cash equivalents,
investments available for sale, and trading securities.

         Net cash provided by operating activities increased from $3.9 million
during the six months ended June 30, 1998 to $8.8 million during the six months
ended June 30, 1999. This increase was primarily a result of increases in net
income, accrued and other liabilities, and decreases in accounts receivable and
inventories. The positive effects of the foregoing were partially offset by
decreases in accounts payable, income taxes payable, and deferred income taxes.



                                       11
<PAGE>   12


         Net cash used in investing activities was $17.3 million during the six
months ended June 30, 1998 and $13.5 million during the six months ended June
30, 1999. This decrease was primarily due to decreases in: (i) net purchases of
property, plant, and equipment; and (ii) net purchases of investments.

         Net cash used in financing activities was $51,000 during the six months
ended June 30, 1998 and $0.3 million during the six months ended June 30, 1999.
This increase was primarily due to an increase in principal payments on
borrowings, partially offset by: (i) a decrease in principal payments on capital
lease obligations; and (ii) proceeds received from exercises of employee stock
options during the three months ended June 30, 1999.

         The effect of currency exchange rate changes on the translation of the
Company's United Kingdom and Singapore operations was not substantial during the
six months ended June 30, 1998 and 1999. The terms of the Company's agreements
with its clients and its subcontracts are typically in U.S. dollars except for
certain of its agreements related to its United Kingdom and Singapore
operations. In the past, the Company's exposure to foreign currency exchange
risks has been minimal in connection with its day to day operations in the
United Kingdom and Singapore. However, as the international portion of the
Company's business grows, more revenues and expenses will be denominated in
foreign currencies, and this will increase the Company's exposure to
fluctuations in currency exchange rates. See "Quantitative and Qualitative
Disclosure About Market Risk" set forth herein for a further discussion of the
Company's exposure to foreign currency exchange risks in connection with certain
of its investments available for sale.

         The Company believes its current cash, cash equivalents, and investment
balances, anticipated cash flows from future operations, and the $5.0 million of
currently available financing under its $5.0 million line of credit, will be
sufficient to support its operations, capital expenditures, and various
repayment obligations under its debt and lease agreements for the foreseeable
future. However, liquidity and capital requirements depend on many factors,
including, but not limited to, the Company's ability to retain or successfully
and timely replace its principal client(s) and the rate at which the Company
expands its business, whether internally or through acquisitions and strategic
alliances. To the extent the funds generated from the sources described above
are insufficient to fund the Company's activities in the short or long-term, the
Company will be required to raise additional funds through public or private
financing. No assurance can be given that additional financing will be
available, or that if available, it will be available on terms favorable to the
Company.

INFLATION AND GENERAL ECONOMIC CONDITIONS

         Although the Company cannot accurately anticipate the effect of
domestic and foreign inflation on its operations, the Company does not believe
that inflation has had, or is likely in the foreseeable future to have, a
material adverse effect on its results of operations or financial condition.

RELIANCE ON PRINCIPAL CLIENT RELATIONSHIPS

         A substantial portion of the Company's revenues is generated from its
principal client(s) and the loss of its principal client(s) could have a
material adverse effect on the Company's business, results of operations and
financial condition. The Company's two largest clients during the three months
ended June 30, 1998 were Microsoft Corporation ("Microsoft") and Hewlett-Packard
Company ("Hewlett-Packard"). The Company provides various outsourced services to
various divisions of Microsoft, which began its outsourcing relationship with
the Company in April 1996, and which accounted for approximately 61.6% of the
Company's revenues during the three months ended June 30, 1998. Hewlett-Packard
accounted for approximately 17.2% of the Company's revenues during the three
months ended June 30, 1998. The Company's largest client during the three months
ended June 30, 1999 was Microsoft. Microsoft accounted for approximately 77.3%
of the Company's revenues during the three months ended June 30, 1999. There can
be no assurance the Company will be able to retain its principal client(s) or,
if it were to lose its principal client(s), it would be able to timely replace
its principal client(s) with clients which generate a comparable amount of
revenues.

                                       12
<PAGE>   13


VARIABILITY OF QUARTERLY OPERATING RESULTS

         The Company's business is highly seasonal and is, at times, conducted
in support of product launches for new and existing clients. Historically, the
Company's revenues have been substantially lower in the first and second
quarters due to the timing of its clients' marketing programs and product
launches, which are typically geared toward the holiday buying season. However,
the Company's revenues and operating results for the first and second quarter of
1999 are not necessarily indicative of the results that may be expected for the
third and fourth quarter of 1999, or for the year ending December 31, 1999.
Additionally, the Company has experienced, and expects to continue to
experience, quarterly variations in operating results as a result of a variety
of factors, many of which are outside the Company's control, including: (i) the
timing of existing and future client product launches; (ii) the expiration or
termination of existing client projects; (iii) the timing and amount of costs
incurred to expand capacity in order to provide for further revenue growth from
current and future clients; (iv) the seasonal nature of certain clients'
businesses; (v) the cyclical nature of certain high technology clients'
businesses; and (vi) changes in the Company's principal client base.

         Revenues for the three months ended March 31, 1999 and June 30, 1999
were approximately $40.9 million and $45.7 million, respectively. Typically, the
Company's revenues have been lower in the first and second quarters due to the
seasonal nature of its principal clients' and other clients' businesses.
However, the Company's revenues for the first and second quarter of 1999 are not
necessarily indicative of the revenues that may be expected for the third and
fourth quarter of 1999, or for the year ending December 31, 1999.

         Gross profit as a percent of revenues remained relatively consistent
for each of the three month periods ended March 31, 1999 and June 30, 1999.

         Selling, general and administrative expenses increased from the three
months ended March 31, 1999 to the three months ended June 30, 1999 as a result
of increases in certain operating expenses associated with increases in
revenues, and increases in personnel and related expansion costs incurred to
service increasing business. As a percentage of revenues, selling, general and
administrative expenses remained relatively consistent for the three months
ended March 31, 1999 and June 30, 1999.

YEAR 2000 COMPLIANCE

         The year 2000 issue is the result of computer programs being written
using two digits rather than four digits to define the applicable year. Some of
the Company's older computer programs and technologies fall into this category.
As a result, those programs have time-sensitive applications that recognize a
date using "00" as the year 1900 rather than the year 2000. This could cause
system failures or miscalculations causing disruptions of operations, including,
among other things, a temporary inability to process transactions, send
invoices, or engage in other normal business activities.

         The Company formally created a year 2000 project team (the "Y2K Team")
during the first quarter of 1998. The Y2K Team reports directly to the Company's
executive committee and periodically provides the executive committee status
updates of its year 2000 compliance efforts. To date, the Y2K Team has, among
other things, completed its initial assessment of the Company's year 2000
compliance issues, identified non year 2000 compliant computer equipment and
software, communicated with applicable third party vendors of the Company in
order to gather information on year 2000 matters beyond the Company's internal
information technologies, scheduled and partially completed year 2000 testing of
the Company's applicable information systems, and has begun to develop the
Company's year 2000 contingency plan. The Company plans for the Y2K Team to test
its year 2000 contingency plan during the third quarter of 1999. The total cost
of the Company's year 2000 compliance efforts is estimated to be approximately
$100,000.

         The Company anticipates that the Y2K Team will complete its year 2000
compliance efforts during the third quarter of 1999, which is prior to any
anticipated material adverse effect the year 2000 issue may have on the
Company's business, financial condition and results of operations. Additionally,
the Company uses certain of its clients' software applications in performing its
outsourced services. Such client-owned software used by the Company, if not year
2000 compliant, could cause significant interruptions and delays in the
Company's services, revenues, and cash receipts. Management is unaware of any
specific year 2000 issues related to client-owned software used in the Company's
day to day operations. Management believes, based on its current year 2000
compliance planning, the year 2000 issue will not pose material adverse problems
to the Company's business. However, if the Company's, its third party vendors',
subcontractors', and/or clients' year 2000 compliance efforts are not
successful, or not completed in a timely manner, the year 2000 issue could have
a material adverse effect on the operations of the Company.

                                       13
<PAGE>   14


         The anticipated cost and timing to complete the year 2000 compliance
efforts mentioned above are based on estimates which have been derived using
numerous assumptions of future events, including the continued availability of
certain resources and other factors. However, there can be no assurance that
these estimates will be achieved and actual results could differ materially from
those anticipated. Specific factors that might cause such material differences
include, but are not limited to, the availability and cost of personnel trained
in this area, the ability to completely identify and correct all relevant
information systems, the ability to coordinate successfully with its third party
vendors, subcontractors, and clients in order to attempt to insure year 2000
issues beyond the Company's internal information systems are also successfully
and timely addressed, and other uncertainties.

         The Company's principal client(s)' and other clients' future revenues
may be adversely and materially impacted due to slowing demand for their
products and services caused by uncertainties surrounding the year 2000 issue.
Similarly, the effect the year 2000 issue may have on the Company's revenues and
gross profits is difficult to estimate but is a risk to be considered in
evaluating the future growth of the Company.

         In a recent Securities and Exchange Commission release regarding year
2000 disclosure, the Securities and Exchange Commission stated that public
companies must disclose the most reasonable likely worst case year 2000
scenario. Although it is not possible to assess the likelihood of any of the
following events, each must be included in a consideration of worst case
scenarios: widespread failure of electrical and similar supplies serving the
Company; widespread disruption of services and functions provided by the
Company's telephone, software, and hardware systems; widespread disruption of
the services provided by common communications carriers and power grids serving
the Company's domestic and international operations; similar disruption to the
means and modes of transportation for the Company and its employees, suppliers,
and customers; significant disruption to the Company's ability to gain access
to, and remain working in, office buildings and other facilities; the failure of
the Company's customers' and its suppliers' critical computer hardware and
software systems; and the failure of outside entities' systems, including
systems related to banking and finance. These and other outages would cause
major challenges and would significantly impact the Company's ability to
generate revenues during the outage.

         Although the Company expects its systems to be year 2000 compliant on
or before December 31, 1999, it cannot predict the outcome or success of its
efforts to become year 2000 compliant, or that third party systems are or will
be year 2000 compliant, or that the costs required to address the year 2000
issue, or that the impact of a failure to achieve substantial year 2000
compliance, will not have a material adverse effect on the Company's business,
financial condition, or results of operations. The Company is in the process of
developing contingency plans for certain of its systems and processes in order
to attempt to insure continued operations of such systems and processes. This
contingency planning consists of preparing to implement alternative work
processes in the event of possible system or process failures for certain of the
Company's operations.

         ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK

         The following discusses the Company's exposure to market risk related
to changes in interest rates and other general market risks, equity market
prices and other general market risks, and foreign currency exchange rates.
Historically, primarily all of the Company's investment decisions were directed
by its Chairman of the Board. On May 19, 1999, the Company's Board of Directors
approved the Company's current investment portfolio policy which provides for,
among other things, investment objectives, and investment portfolio allocation
guidelines. This discussion contains forward-looking statements that are subject
to risks and uncertainties. Actual results could vary materially as a result of
a number of factors, including but not limited to, changes in interest rates and
other general market risks, equity market prices and other general market risks,
foreign currency exchange rates, and those set forth in the "Management's
Discussion and Analysis of Financial Condition and Results of
Operations"--"Factors That May Affect Future Results" section of the Company's
annual report on Form 10-K for the year ended December 31, 1998.

Interest Rate Sensitivity and Other General Market Risks

         Cash and Cash Equivalents. As of June 30, 1999, the Company had cash
and cash equivalents of approximately $14.3 million, none of which is
restricted, and which consisted of: (i) approximately $13.2 million invested in
various money market funds, overnight investments, and various commercial paper
securities at a combined weighted average interest rate of approximately 5.0%;
and (ii) approximately $1.1 million in various non-interest bearing accounts.
Management considers cash equivalents to be short-term, highly liquid
investments that are readily convertible to known amounts of cash, and so near
their maturity that they present insignificant risk of changes in value because
of changes in interest rates. The Company does not expect any material loss with
respect to its cash and cash equivalents as a result of interest rate changes,
and the estimated fair value of its cash and cash equivalents approximates
original cost.

                                       14
<PAGE>   15


         Investments Available for Sale. As of June 30, 1999, the Company had
investments available for sale of $24.6 million. These investments available for
sale generally consist of corporate bonds, foreign government bonds denominated
in U.S. dollars, bond mutual funds, real estate investment trusts, equity mutual
funds, and publicly traded common stock of U.S. based companies. Corporate
bonds, foreign government bonds denominated in U.S. dollars, and bond mutual
funds held in the Company's investment portfolio are subject to interest rate
risk and will fall in value if market interest rates increase.

         The fair market value of, and the estimated cash flows from, the
Company's investments in corporate bonds are substantially dependent upon the
credit worthiness of certain corporations that are expected to repay their
debts, including interest, as they become due, to the Company. If such
corporations' financial condition and liquidity adversely changes, the Company's
investments in their debts can be expected to be materially and adversely
affected.

         The Company's investments in foreign government bonds denominated in
U.S. dollars entail special risks of global investing, these include, but are
not limited to: (i) currency exchange fluctuations which could adversely affect
the ability of foreign governments to repay their debts in U.S. dollars; (ii)
foreign government regulations; and (iii) the potential for political and
economic instability. The fair market value of such investments in foreign
government bonds (denominated in U.S. dollars) can be expected to be more
volatile than that of U.S. government bonds. These risks are intensified for the
Company's investments in debt of foreign governments located in countries
generally considered to be emerging markets.

         The table below provides information about maturity dates and
corresponding weighted average interest rates with regard to certain of the
Company's investments available for sale as of June 30, 1999.

<TABLE>
<CAPTION>
                        WEIGHTED                               EXPECTED MATURITY DATE
                        AVERAGE                                       --COST--
                     INTEREST RATES                            (DOLLARS IN THOUSANDS)
                     ------------------------------------------------------------------------------------  ----------
                                     1 year    2 years   3 years   4 years   5 years  Thereafter  Total    FAIR VALUE
                                     -------   -------   -------   -------   -------  ---------- -------   ----------
<S>                        <C>       <C>       <C>       <C>       <C>       <C>       <C>       <C>        <C>

Corporate bonds            7.8%      $ 4,590        --        --        --        --        --   $ 4,590    $ 4,586
Foreign government bonds   6.3%        1,980        --        --        --        --        --     1,980      1,991
Corporate bonds            6.0%           --   $ 4,289        --        --        --        --     4,289      4,317
Corporate bonds            7.7%           --        --   $ 3,819        --        --        --     3,819      3,835
Corporate bonds            5.3%           --        --        --   $   781        --        --       781        780
Corporate bonds            4.3%           --        --        --        --   $   818        --       818        758
Corporate bonds            6.4%           --        --        --        --        --   $ 2,249     2,249      2,146
Foreign government bonds   9.1%           --        --        --        --        --     2,436     2,436      2,341
                                     -------   -------   -------   -------   -------   -------   -------    -------
Total                      7.0%      $ 6,570   $ 4,289   $ 3,819   $   781   $   818   $ 4,685   $20,962    $20,754
                                     =======   =======   =======   =======   =======   =======   =======    =======
</TABLE>

         Management believes the Company currently has the ability to hold these
investments until maturity, and therefore, if held to maturity, the Company
would not expect the future proceeds from these investments to be affected, to
any significant degree, by the effect of a sudden change in market interest
rates. Declines in interest rates over time will, however, reduce the Company's
interest income derived from future investments.

         As of June 30, 1999 and as part of its investments available for sale
portfolio, the Company also was invested in: (i) various bond mutual funds
which, in the aggregate, had an original cost and fair market value of
approximately $1.5 million and $1.6 million, respectively; and (ii) real estate
investment trusts, equity mutual funds, and publicly traded common stock of U.S.
based companies which, in the aggregate, had an original cost and fair market
value of approximately $2.5 million and $2.2 million, respectively.

         Such bond mutual funds, as of June 30, 1999: (i) had a weighted average
yield of approximately 7.9%, and a weighted average maturity of approximately 3
years; (ii) are primarily invested in investment grade bonds of U.S. and foreign
issuers denominated in U.S. and foreign currencies, and interests in floating or
variable rate senior collateralized loans to corporations, partnerships, and
other entities in a variety of industries and geographic regions; (iii) include
certain foreign currency risk hedging instruments which are intended to reduce
fair market value fluctuations; (iv) are subject to interest rate risk and will
fall in value if market interest rates increase; and (v) are subject to the
quality of the underlying securities within the mutual funds. The Company's
investments in such bond mutual funds entail special risks of global investing,
including, but not limited to: (i) currency exchange fluctuations; (ii) foreign
government regulations; and (iii) the potential for political and economic
instability. The fair market value of the Company's investments in such bond
mutual funds can be expected to be more volatile than that of a U.S.-only fund.
These risks are intensified for certain investments in debt of foreign
governments (included in bond mutual funds) which are located in countries
generally considered to be emerging markets. Additionally, certain of the bond
mutual fund investments are also subject to the effect of leverage, which in a
declining market can be expected to result in a greater decrease in fair market
value than if such investments were not leveraged.

                                       15
<PAGE>   16


         Outstanding Debt of the Company. As of June 30, 1999, the Company had
outstanding debt of approximately $3.7 million, approximately $3.1 million of
which bears interest at an annual fixed rate of 7.0%. Since substantially all of
the interest on the Company's debt is fixed, management believes that a
hypothetical 10.0% decrease in interest rates would not have a material adverse
effect on the Company. Increases in interest rates could, however, increase
interest expense associated with future borrowings by the Company, if any. For
example, the Company may from time to time effect borrowings under its $5.0
million line of credit for general corporate purposes, including working capital
requirements, capital expenditures and other purposes related to expansion of
the Company's capacity. Borrowings under the $5.0 million line of credit bear
interest at the lender's prime rate. As of June 30, 1999, the Company had no
outstanding line of credit obligations. The Company has not hedged against
interest rate changes.

Equity Price Risk and Other General Market Risks

         Investments Available for Sale. As of June 30, 1999, the Company held
in its investments available for sale portfolio, certain equity securities with
original costs and fair market values, in the aggregate, of $2.5 million and
$2.2 million, respectively. The Company's investments in equity securities
consist of real investment trusts, equity mutual funds, and publicly traded
common stock of U.S. based companies. A substantial decline in the value of
equity securities and equity prices in general could have a material adverse
effect on the Company's equity investments. Also, the price of common stock held
by the Company could be materially and adversely affected by poor management,
shrinking product demand, and other risks that may affect single companies, as
well as groups of companies. The Company has partially hedged against some
equity price changes.

         Trading Securities. As of June 30, 1999, the Company was also invested
in trading securities which, in the aggregate, had an original cost and fair
market value of approximately $2.7 million and $2.8 million, respectively.
Trading securities, which consist primarily of publicly traded common stock of
U.S. based companies and international equity mutual funds, together with
certain hedging securities, and various forms of derivative securities are held
to meet short-term investment objectives. The Company enters into hedging and
derivative securities in an effort to maximize its return on investments in
trading securities while managing risk. As part of trading securities and as of
June 30, 1999, the Company was invested in derivative securities which consist
of: (i) written put options for a total of 41,000 shares of common stock of
certain U.S. based publicly traded companies with a weighted average exercise
price of approximately $20.18 per share, all of which had a contractual
expiration date of July 16, 1999; and (ii) written call options for a total of
41,000 shares of common stock of certain U.S. based publicly traded companies
with a weighted average exercise price of approximately $20.18 per share, all of
which had a contractual expiration date of July 16, 1999. Management believes
the risk of loss to the Company in the event of nonperformance by any party
under these agreements is not substantial. Because of the potential limited
liquidity of some of these instruments, the recorded values of these
transactions may be different than the values that might be realized if the
Company were to sell or close out the transactions. Management believes such
differences are not substantial to the Company's results of operations,
financial condition, or liquidity. A substantial decline and/or change in the
value of equity securities, equity prices in general, international equity
mutual funds, hedging securities, and derivative securities could have a
material adverse effect on the Company's trading securities. Also, the price of
common stock, hedging securities, and other derivative securities held by the
Company as trading securities could be materially and adversely affected by poor
management, shrinking product demand, and other risks that may affect single
companies, as well as groups of companies.

Foreign Currency Exchange Risk

         Approximately 8.3% of the Company's revenues during the six months
ended June 30, 1999 were derived from arrangements whereby the Company received
payments from its clients in currencies other than U.S. dollars. The terms of
the Company's agreements with its clients and its subcontracts are typically in
U.S. dollars except for certain of its agreements related to its United Kingdom
and Singapore operations. If an arrangement provides for the Company to receive
payments in a foreign currency, the ultimate revenues realized from such an
arrangement may be less if the value of such foreign currency declines.
Similarly, if an arrangement provides for the Company to make payments in a
foreign currency, the ultimate cost of services and operating expenses for such
an arrangement may be more if the value of such foreign currency increases. For
example, a 10% change in the relative value of such foreign currency could cause
a related 10% change in the Company's previously expected revenues, cost of
services and operating expenses. In the past, the Company's exposure to currency
exchange risks has been minimal in connection with its day to day operations in
the United Kingdom and Singapore. However, as the international portion of the
Company's business grows, more revenues and expenses will be denominated in
foreign currencies, and this will increase the Company's exposure to
fluctuations in currency exchange rates. In the past, the Company has not hedged
against foreign currency exchange rate changes related to its day to day
operations in the United Kingdom and Singapore.



                                       16
<PAGE>   17


PART II.  OTHER INFORMATION

     ITEM 2.      CHANGES IN SECURITIES AND USE OF PROCEEDS

          (c)     Sales of Unregistered Securities

                  The Company did not issue or sell any unregistered securities
                  during the three months ended June 30, 1999, except as
                  follows:

                  (i)      On May 19, 1999 the Company granted options to
                           purchase 55,600 shares of common stock, in the
                           aggregate, to 29 employees pursuant to the Company's
                           Stock Option Plan. These options vest at a rate of
                           20% per year beginning May 19, 2000, expire on May
                           19, 2009, and are exercisable at $18.50 per share,
                           which was the market value of the Company's common
                           stock on the date the options were granted.

                  (ii)     On May 19, 1999, the Company also granted an option
                           to purchase 3,000 shares of common stock to each of
                           two non-employee directors pursuant to the Company's
                           Director Stock Option Plan. These options are
                           immediately and fully vested upon the date of grant,
                           expire on May 19, 2009, and are exercisable at $18.50
                           per share, which was the market value of the
                           Company's common stock on the date the options were
                           granted.

                  The stock option grants in Item 2. (c) above were made in
                  reliance upon exemptions from registration provided by
                  Section 4 (2) and 3 (b) of the Securities Act of 1933, as
                  amended, and the regulations promulgated thereunder.

     ITEM 4.      SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

          (a)     On May 19, 1999, the Company held its 1999 annual meeting of
                  shareholders (the "Annual Meeting").

          (b)     One matter voted on at the Annual Meeting was the election of
                  all four directors of the Company. The four nominees who were
                  all existing directors of the Company, were re-elected at the
                  Annual Meeting as directors of the Company, receiving the
                  number and percentage of votes for election as set forth
                  below:

<TABLE>
<CAPTION>
                           NOMINEES             FOR ELECTION                 WITHHELD
                           --------             ------------                 --------
                  <S>                           <C>                       <C>
                  A. Emmet Stephenson, Jr.         11,785,164  (99.93%)         8,510  (00.07%)
                                               ---------------            ------------
                  Michael W. Morgan                11,785,164  (99.93%)         8,510  (00.07%)
                                               ---------------            ------------
                  Thomas O. Ryder                  11,785,164  (99.93%)         8,510  (00.07%)
                                               ---------------            ------------
                  Ed Zschau                        11,785,164  (99.93%)         8,510  (00.07%)
                                               ---------------            ------------
</TABLE>

          (c.1)   Another matter voted upon at the Annual Meeting was a proposal
                  to amend the Company's Certificate of Incorporation to reduce
                  the number of shares of common stock that the Company has the
                  authority to issue, from 95,000,000 shares to 18,000,000
                  shares, and eliminate the authorization of preferred stock.
                  This proposal, which was approved, received the number and
                  percentage of votes as set forth below:

<TABLE>
<CAPTION>
                                 VOTES
                  <S>         <C>
                  For          11,784,924  (99.93%)
                              ------------
                  Against           5,870  (00.05%)
                              ------------
                  Abstain           2,880  (00.02%)
                              ------------
</TABLE>

          (c.2)   The only other matter voted upon at the Annual Meeting was a
                  proposal to ratify and approve the selection of Ernst & Young
                  LLP as the Company's independent auditors for 1999. This
                  proposal, which was approved, received the number and
                  percentage of votes as set forth below:

<TABLE>
<CAPTION>
                                 VOTES
                  <S>         <C>
                  For          11,787,086  (99.94%)
                              ------------
                  Against           3,738  (00.03%)
                              ------------
                  Abstain           2,850  (00.03%)
                              ------------
</TABLE>


          (d)     Not applicable



                                       17
<PAGE>   18


PART II.  OTHER INFORMATION (CONTINUED)

     ITEM 6.      EXHIBITS AND REPORTS ON FORM 8-K

          (a)     Exhibits

                  10.18    Lease by and between StarTek Europe, Ltd., as Lessee,
                           and Spencer Holdings Plc., as Lessor, dated May 27,
                           1999.

                  27.1     Financial Data Schedule.

          (b)     Reports on Form 8-K

                  No reports on Form 8-K were filed by the Company during the
                  three months ended June 30, 1999.


                                       18

<PAGE>   19


                                   SIGNATURES

         Pursuant to the requirements of the Securities and Exchange Act of
1934, the Registrant has duly caused this report to be signed on its behalf by
the undersigned thereunto duly authorized.

                                        STARTEK, INC.

                                        ----------------------------------------
                                        (Registrant)

Date:     August 16, 1999               /s/ MICHAEL W. MORGAN
          -----------------------       ----------------------------------------
                                        Michael W. Morgan
                                        President and Chief Executive Officer

Date:     August 16, 1999               /s/ DENNIS M. SWENSON
          -----------------------       ----------------------------------------
                                        Dennis M. Swenson
                                        Executive Vice President and Chief
                                        Financial Officer (Principal Financial
                                        and Accounting Officer)




                                       19
<PAGE>   20


                                  EXHIBIT INDEX

<TABLE>
<CAPTION>
               Exhibit No.         Description
               -----------         -----------
               <S>         <C>
                 10.18     Lease by and between StarTek Europe, Ltd., as Lessee,
                           and Spencer Holdings Plc., as Lessor, dated May 27,
                           1999.

                  27.1     Financial Data Schedule.
</TABLE>


<PAGE>   1
                                                                   EXHIBIT 10.18


DATED                                                                       1999
================================================================================







                            (1) SPENCER HOLDINGS PLC

                                     - and -

                           (2) STARTEK EUROPE LIMITED







              ----------------------------------------------------
               COUNTERPART/
                                      LEASE
                                   relating to

               Units A and D Sovereign Park, Brenda Road,
                                   Hartlepool

              ----------------------------------------------------

           Commencing                                         1 May 1998
           Term of years                                              15
           Expires                                         30 April 2013






================================================================================

<PAGE>   2





                                    CONTENTS

<TABLE>


<S>                                                                                                          <C>
1. PARTICULARS................................................................................................1

2. DEFINITIONS AND INTERPRETATION.............................................................................2

    2.1 Definitions...........................................................................................2

    2.2 Interpretation........................................................................................5

3. DEMISE RENT AND RENT REVIEW................................................................................7

    3.1 Demise and Rent.......................................................................................7

    3.2 Rent Review...........................................................................................7

4. TENANT'S COVENANTS........................................................................................12

    4.1 Rent.................................................................................................12

    4.2 Outgoings............................................................................................12

    4.3 Interest on Arrears..................................................................................13

    4.4 Service Charge.......................................................................................13

    4.5 Repairs..............................................................................................14

    4.6 Decoration...........................................................................................15

    4.7 Alterations..........................................................................................16

    4.8 Entry................................................................................................17

    4.9 Use..................................................................................................18

    4.10 Alienation..........................................................................................19

    4.11 Registration of Documents...........................................................................24

    4.12 Compliance with Statutes............................................................................24

    4.13 Planning/Environmental Matters......................................................................25

    4.14 Easements...........................................................................................27

    4.15 Notifications.......................................................................................27

    4.16 Defects.............................................................................................27

    4.17 Fire Fighting.......................................................................................28
</TABLE>


<PAGE>   3

<TABLE>


<S>                                                                                                        <C>
    4.18 Advertisements/Aerials..............................................................................28

    4.19 Notice Boards.......................................................................................28

    4.20 Expenses............................................................................................29

    4.21 New Guarantor.......................................................................................30

    4.22 Indemnity...........................................................................................30

    4.23 Yield up............................................................................................31

    4.24 VAT.................................................................................................31

    4.25 Observe Covenants...................................................................................32

5. LANDLORD'S COVENANT.......................................................................................32

6. INSURANCE.................................................................................................32

    6.1 Landlord's Obligations...............................................................................32

    6.2 Tenant's Obligations.................................................................................33

    6.3 Abatement of Rent....................................................................................35

    6.4 Commissions..........................................................................................35

7. PROVISOS..................................................................................................36

    7.1 Forfeiture...........................................................................................36

    7.2 Exclusion of Use Warranty............................................................................37

    7.3 VAT..................................................................................................37

    7.4 Service of Notices...................................................................................37

    7.5 Development of Neighbouring Premises.................................................................37

    7.6 Compensation.........................................................................................38

    7.7 Implied Easements....................................................................................38

    7.8 Disputes with Adjoining Occupiers....................................................................38

    7.9 Tenant's Effects.....................................................................................38

    7.10 Landlord's Liability................................................................................39

    7.11 No Waiver...........................................................................................39

    7.12 Jurisdiction........................................................................................40
</TABLE>


<PAGE>   4


<TABLE>

<S>                                                                                                        <C>
    7.13 Status of Lease.....................................................................................40

    7.14 Stamp Duty..........................................................................................40

8. TENANT'S OPTIONS TO DETERMINE.............................................................................40

9. SURRENDER.................................................................................................41

10. TENANT'S OPTION TO ACQUIRE REVERSIONARY LEASE............................................................42

SCHEDULE  1..................................................................................................45

    Part 1...................................................................................................45

    (Premises)...............................................................................................45

    Part 2...................................................................................................45

    (Easements and rights granted)...........................................................................45

    Part 3...................................................................................................46

    (Exceptions and reservations)............................................................................46

    Part 4...................................................................................................47

    (Matters to which the Premises are subject)..............................................................47

SCHEDULE 2...................................................................................................47

    Guarantee provisions.....................................................................................47

SCHEDULE 3...................................................................................................49

    Requirements of authorised guarantee agreement...........................................................49

SCHEDULE 4...................................................................................................51

    Part 1...................................................................................................51

    ("Service Charge").......................................................................................51

    Part 2...................................................................................................54

    ("Services").............................................................................................54
</TABLE>




<PAGE>   5



LEASE dated and delivered                                                   1999

BETWEEN: the Landlord and the Tenant named in the Particulars hereunder

WITNESSES as follows:-

1.      PARTICULARS

        LANDLORD:                              SPENCER HOLDINGS PLC (company
                                               number 1204931 England) whose
                                               registered office is at Suite 328
                                               The Corn Exchange Building,
                                               Fenwick Street, Liverpool L2 7RB

        TENANT:                                STARTEK EUROPE LIMITED (company
                                               number FC017227 England) whose
                                               registered office is at 100
                                               Garfield Street Fourth Floor
                                               Denver Colorado 80206 whose
                                               address for service in England
                                               and Wales is Unit A Sovereign
                                               Park Brenda Road Hartlepool

        PREMISES:                              the premises shortly known as
                                               Units A and D Sovereign Park
                                               Brenda Road Hartlepool

        CONTRACTUAL TERM:                      15 years from and including 1 May
                                               1998

        RENT COMMENCEMENT DATE:                1 May 1998

        INITIAL RENT:                          One hundred and six thousand
                                               pounds ((pound)106,000) per annum
                                               (exclusive of VAT)

        REVIEW DATE:                           1 May 2008

        PERMITTED USE:                         any use within Classes B1, B2 or
                                               B8 of the Schedule to the Town
                                               and Country Planning (Use
                                               Classes) Order 1987
                                               (notwithstanding any amendment or
                                               revocation of such Order whenever
                                               made)



                                       1
<PAGE>   6

2.       DEFINITIONS AND INTERPRETATION

2.1      DEFINITIONS

         In this Lease wherever the context so admits the following expressions
         shall have the following meanings respectively:-

         2.1.1     "1995 ACT" means the Landlord and Tenant (Covenants) Act 1995

         2.1.2     "ADDITIONAL PREMISES" means the premises shown for the
                   purpose of identification only edged green on the Plan or any
                   part or parts thereof

         2.1.3     "ACCESS ROAD" means the roads shown coloured yellow on the
                   Plan

         2.1.4     "APPROVAL DATE" means in relation to an application to the
                   Landlord for consent hereunder the date on which such consent
                   is formally granted in writing

         2.1.5     "CONDUITS" means all wires pipes sewers drains cables ducts
                   shafts gullies flues gutters watercourses soakaways and other
                   like conducting media of whatsoever nature (including all
                   meters and other apparatus used in connection with them)
                   which now are or may hereafter during the Perpetuity Period
                   be laid

         2.1.6     "DECORATE" means to paint repaper or otherwise treat as the
                   case may be all surfaces usually or requiring to be so
                   treated having first prepared such surfaces by stripping off
                   and priming as may be necessary and to wash down all washable
                   surfaces and to restore point and make good all brickwork
                   where necessary and to grain or varnish any parts usually so
                   protected all decoration being carried out with good quality
                   materials and in a good and workmanlike manner and where
                   painting is involved three coats being applied to the outside
                   and two coats to the inside

         2.1.7     "ENVIRONMENTAL PROTECTION ACT" means the Environmental
                   Protection Act 1990 and any Act or Acts amending replacing or
                   modifying such Act for the time being in force or of a
                   similar nature and all orders and regulations thereunder for
                   the time being in force



                                       2
<PAGE>   7

         2.1.8     "ESTATE" means the Landlord's estate shown for the purpose of
                   identification only edged blue on the Plan (but excluding the
                   area shown hatched blue on the Plan) or such greater or
                   lesser area as may be determined by the Landlord from time to
                   time

         2.1.9     "GROUP COMPANY" means a company which is a member of the same
                   group of companies as the Tenant (as defined in Section 42 of
                   the Landlord and Tenant Act 1954 (as amended))

         2.1.10    "GUARANTOR" means the party (if any) stated as such in the
                   Particulars and includes the personal representatives of the
                   Guarantor and any other person who may from time to time
                   guarantee all or any of the Tenant's obligations under this
                   Lease

         2.1.11    "INSURED RISKS" means loss or damage by or in consequence of
                   fire storm tempest lightning explosion flood earthquake
                   aircraft and other aerial devices and things dropped
                   therefrom (in time of peace) impact by road vehicles riot
                   civil commotion malicious damage bursting and overflowing of
                   water tanks apparatus and pipes and such other risks as the
                   Landlord shall insure against from time to time (subject in
                   all cases to such excesses exclusions and limitations as may
                   be imposed by the insurers or underwriters with whom such
                   insurance is placed) except always such risks as cannot
                   reasonably be insured by the Landlord on satisfactory terms
                   or as the Landlord's insurers or underwriters have refused to
                   insure

         2.1.12    "LANDLORD" means the person for the time being entitled to
                   the reversion immediately expectant on the determination of
                   the Term (being at the date hereof the party stated as such
                   in the Particulars)

         2.1.13    "LANDLORD'S SURVEYOR" means any person appointed by or acting
                   for the Landlord including an employee of the Landlord to
                   perform the function of a surveyor for any purposes of this
                   Lease

         2.1.14    "LEASE" means this Lease (including any Schedule hereto) and
                   any document which is supplemental hereto or which is
                   collateral herewith


                                       3
<PAGE>   8

                   or which is entered into pursuant to or in accordance with
                   the terms hereof


         2.1.15    "LETTING UNIT" means one of the four units comprising part of
                   the Premises and marked "I", or "II" or "III" or "IV" on the
                   Plan

         2.1.16    "LOSS OF RENT" means loss of three years rent of the Premises
                   (including proper allowances for increases in rent pursuant
                   to the provisions for rent review herein contained)

         2.1.17    "PARTICULARS" means the particulars in Clause 1

         2.1.18    "PERMITTED USE" means the use stated as such in the
                   Particulars

         2.1.19    "PERPETUITY PERIOD" means the period of eighty years
                   commencing on the date of this Lease being the perpetuity
                   period for the purposes of Section 1 of the Perpetuities and
                   Accumulations Act 1964 applicable to this Lease

         2.1.20    "PLAN" means the plan or plans annexed hereto

         2.1.21    "PLANNING ACTS" means the Town and Country Planning Act 1990
                   the Planning (Listed Buildings and Conservation Areas) Act
                   1990 the Planning (Hazardous Substances) Act 1990 the
                   Planning (Consequential Provisions) Act 1990 and the Planning
                   and Compensation Act 1991 and any Act or Acts amending
                   replacing or modifying any of such Acts for the time being in
                   force or of a similar nature and all orders and regulations
                   thereunder for the time being in force

         2.1.22    "PREMISES" means the land and premises so stated in the
                   Particulars and as more particularly described in Part 1 of
                   Schedule 1 and each and every part thereof together with the
                   appurtenances thereto belonging and together also with any
                   buildings and erections and each and every part thereof now
                   or hereafter erected or in the course of erection thereon or
                   on any part thereof together with all additions alterations
                   and improvements thereto which may be carried out during the
                   Term and




                                       4
<PAGE>   9

                   shall also include all landlord's fixtures and fittings from
                   time to time in and about the same

         2.1.23    "RENT COMMENCEMENT DATE" means the date stated as such in the
                   Particulars

         2.1.24    "RENT DAYS" means 25 March 24 June 29 September and 25
                   December in each year and "RENT DAY" shall mean any of such
                   days as the context requires

         2.1.25    "SERVICE CHARGE" shall have the meaning ascribed thereto in
                   Schedule 4

         2.1.26    "STIPULATED RATE" means in relation to interest the rate per
                   annum of four per centum above the base rate from time to
                   time of Barclays Bank Plc (or where such base rate is not
                   quoted over such other rate as would in the reasonable
                   opinion of the Landlord be the nearest equivalent thereto if
                   such base rate were quoted)

         2.1.27    "TENANT" means the party stated as such in the Particulars
                   and shall include such party's successors in title to this
                   Lease

         2.1.28    "TERM" means the Contractual Term together with any
                   continuation or extension thereof (whether statutory or by
                   the Tenant holding over or for any other reason)

         2.1.29    "VAT" means value added tax or any tax of a similar nature
                   that may be substituted for it or levied in addition to it

2.2      INTERPRETATION

         In this Lease unless there be something in the subject or context
         inconsistent therewith:-

         2.2.1     Where the expressions "the Tenant" or "the Guarantor" (if
                   any) include two or more persons they shall include the
                   plural number and obligations expressed or implied to be made
                   by or with any of such persons shall be deemed to be made by
                   or with such persons jointly and severally




                                       5
<PAGE>   10

         2.2.2     Any covenant by the Tenant not to do or omit to do an act or
                   thing shall be deemed to include an obligation not to permit
                   or suffer such act or thing to be done or omitted to be done
                   as the case may be

         2.2.3     Any reference to parting with possession shall be deemed to
                   include sharing possession and any occupation whatsoever by a
                   licensee

         2.2.4     Any reference in this Lease to the Landlord's consent shall
                   include where necessary the consent of both the Landlord and
                   all superior landlords (if any)

         2.2.5     Any references to a right exercisable by the Landlord shall
                   include where necessary the exercise of such right by all
                   superior landlords (if any) and all persons authorised by the
                   Landlord or any superior landlord

         2.2.6     Any reference to a statute shall include any statutory
                   extension or modification or re-enactment of such statute and
                   any order instrument plan regulation permission or direction
                   made or issued thereunder or deriving validity therefrom

         2.2.7     Words importing the singular meaning shall include the plural
                   meaning and vice versa and words importing the masculine
                   feminine and neuter genders shall include the other or others
                   of such genders

         2.2.8     The clause and paragraph headings and the index are for
                   convenience only and shall not affect the construction of
                   this Lease

         2.2.9     For the avoidance of any doubt expressions used in the
                   Particulars shall have the same meanings when used elsewhere
                   in this Lease

         2.2.10    Any reference to a clause subclause paragraph or schedule
                   shall be a reference to the clause subclause or paragraph of
                   or schedule to this Lease so numbered




                                       6
<PAGE>   11

3.       DEMISE RENT AND RENT REVIEW

3.1      DEMISE AND RENT

         In consideration of the rents hereinafter reserved and of the covenants
         and conditions hereinafter contained the Landlord hereby demises unto
         the Tenant all that the Premises together with so far as the Landlord
         can grant the same the rights (if any) contained or referred to in Part
         2 of Schedule 1 except and reserving as provided in Part 3 thereof to
         hold the same subject to and (insofar as the Landlord has the power to
         grant the same) with the benefit of the matters (if any) referred to in
         Part 4 of that Schedule unto the Tenant for the Contractual Term
         yielding and paying therefor unto the Landlord yearly during the Term
         and so in proportion for any less period than a year without any
         deduction FIRST the clear yearly rent (exclusive of VAT) ascertained in
         accordance with Clause 3.2 such rent (if the Landlord so requires) to
         be paid by banker's standing order direct debit or other accepted means
         for the transmission of money which the Landlord may from time to time
         reasonably nominate by equal quarterly payments in advance on the four
         Rent Days in every year the first payment (for the period beginning on
         the Rent Commencement Date and ending on the day preceding the next
         succeeding Rent Day and calculated by multiplying the said yearly rent
         by the fraction of which the numerator is the number of days between
         those dates (both included) and the denominator is 365) to be made on
         the date hereof SECONDLY by way of additional rent all such monies as
         shall become payable in accordance with Clause 4.3 THIRDLY by way of
         additional rent all such monies as shall become payable in accordance
         with Clause 4.4 FOURTHLY by way of additional rent on demand all such
         monies as shall become payable in accordance with Clause 6.2.1 and
         FIFTHLY by way of additional rent all other amounts (including VAT)
         payable to the Landlord under this Lease

3.2      RENT REVIEW

         The yearly rent referred to in Clause 3.1 shall be ascertained as
         follows:-

         3.2.1     Until 30 April 1999 such yearly rent shall be the Initial
                   Rent

         3.2.2     From and including 1 May 1999 up to and including 30 April
                   2003 such yearly rent shall be the sum of one hundred and
                   forty six thousand pounds ((pound)146,000) (exclusive of VAT)



                                       7
<PAGE>   12

         3.2.3     From and including 1 May 2003 up to and including 30 April
                   2008 the yearly rent shall be the sum of two hundred and
                   nineteen thousand pounds ((pound)219,000) (exclusive of VAT)

         3.2.4     From the Review Date such yearly rent shall be a rent equal
                   to the rent previously hereby reserved immediately prior to
                   the Review Date or such revised rent ("REVISED RENT") as may
                   be ascertained as hereinafter provided whichever be the
                   greater 3.2.5 The Revised Rent payable from the Review Date
                   may be agreed at any time between the Landlord and the Tenant
                   or (in the absence of agreement) determined not earlier than
                   the Review Date at the option of the Landlord either by an
                   arbitrator or by an independent valuer (acting as an expert
                   and not as an arbitrator) such arbitrator or valuer to be a
                   partner in a principal firm of Chartered Surveyors who is
                   experienced in the letting and valuation of premises
                   comparable with the Premises and to be nominated in the
                   absence of agreement by or on behalf of the President for the
                   time being of the Royal Institution of Chartered Surveyors on
                   the application of the Landlord or the Tenant made not
                   earlier than six months before the Review Date and so that in
                   the case of such arbitration or valuation the Revised Rent to
                   be awarded or determined by the arbitrator or valuer shall be
                   such as he shall decide should be the Open Market Rent at the
                   Review Date

         3.2.6     For the purposes of this Clause 3.2 "OPEN MARKET RENT" means
                   the best yearly rent (exclusive of any VAT chargeable
                   thereon) at which the Premises might reasonably be expected
                   to be let on the Review Date in the open market by a willing
                   landlord to a willing tenant (which shall include the Tenant)
                   with vacant possession or with the benefit of any
                   sub-tenancies (whichever shall produce the greater rental
                   value) and without payment of a fine or premium for a term
                   commencing on the Review Date equal to the then unexpired
                   residue of the Term or ten years (whichever shall be the
                   longer) and in all other respects on the terms and conditions
                   of this Lease (other than the amount of rent but including
                   the






                                       8
<PAGE>   13

                   provisions for rent review at five yearly intervals) assuming
                   (if not facts):-

                   3.2.6.1   that the Premises are ready fit and available for
                             immediate occupation and use fitted out to the
                             requirements of the willing tenant and ready for
                             trading and that if the Premises or any part
                             thereof shall have been destroyed or damaged the
                             same have or has been fully restored

                   3.2.6.2   that rent commences to be payable on the Review
                             Date and that at such date the willing tenant has
                             already enjoyed the benefit of any rent free period
                             or other rental concession or incentive which on a
                             new letting with vacant possession might be granted
                             to an incoming tenant in respect of the carrying
                             out by such incoming tenant of fitting out works to
                             the Premises

                   3.2.6.3   that the covenants herein contained on the part of
                             the Landlord and the Tenant have been fully
                             performed and observed

                   3.2.6.4   that no work has been carried out to the Premises
                             whether by the Tenant or any other person which has
                             reduced the lettable floor area of the Premises or
                             has otherwise diminished the rental value of the
                             Premises

                   3.2.6.5   that the willing tenant is a taxable person for the
                             purposes of the legislation relating to VAT and is
                             able to recover all input tax paid by it as a
                             credit against output tax or otherwise

                   there being disregarded:-

                   3.2.6.6   the fact that the Tenant its sub-tenants or their
                             respective predecessors in title have been in
                             occupation of the Premises





                                       9
<PAGE>   14

                   3.2.6.7   any goodwill attached to the Premises by reason of
                             the carrying on thereat of the business of the
                             Tenant its sub-tenants or their respective
                             predecessors in title

                   3.2.6.8   any effect on the rental value of the Premises
                             attributable to the existence at the Review Date of
                             any improvement to the Premises or any part thereof
                             carried out with consent where required otherwise
                             than in pursuance of an obligation to the Landlord
                             or its predecessors in title by and at the sole
                             cost of the Tenant its sub-tenants or their
                             respective predecessors in title during the Term or
                             during any period of occupation prior thereto
                             arising out of an agreement to grant the Term being
                             an improvement which is completed not more than 10
                             years before the Review Date

                   3.2.6.9   any effect on rental value of any obligation of the
                             Tenant to remove alterations or to restore or
                             reinstate the Premises

         3.2.7     In case the Revised Rent is determined by arbitration the
                   arbitration shall be conducted in accordance with the
                   Arbitration Act 1996 or any statutory modification or
                   re-enactment thereof for the time being in force and it is
                   the intention of the parties that the arbitrator appointed
                   shall be entitled to make an interim award and shall make a
                   reasoned final award

         3.2.8     In case the Revised Rent is determined by a valuer as
                   aforesaid

                   3.2.8.1   the fees and expenses of the valuer including the
                             cost of his appointment shall be borne as the
                             valuer shall direct

                   3.2.8.2   the valuer shall afford to each of the parties
                             hereto an opportunity to make representations in
                             writing to him and

                   3.2.8.3   if the valuer shall die delay or become unwilling
                             or incapable of acting or if for any other reason
                             the President for the time being of the Royal
                             Institution of Chartered Surveyors or the person
                             acting on his behalf shall in his




                                       10
<PAGE>   15

                             absolute discretion think fit he may by writing
                             discharge the valuer and appoint another in his
                             place

         3.2.9     When the amount of any rent to be ascertained as hereinbefore
                   provided shall have been so ascertained memoranda thereof
                   shall thereupon be signed by or on behalf of the Landlord and
                   the Tenant and annexed to this Lease and the counterpart
                   thereof

         3.2.10    If the Revised Rent payable on and from the Review Date has
                   not been agreed by the Review Date rent shall continue to be
                   payable at the rate previously payable and forthwith upon the
                   Revised Rent being ascertained the Tenant shall forthwith pay
                   to the Landlord a sum equal to the difference between rent at
                   the rate of the Revised Rent in respect of the period
                   commencing on the Review Date and ending on the day preceding
                   the Rent Day immediately following such ascertainment and
                   rent actually paid by the Tenant in respect of such period
                   together with interest at the Stipulated Rate on each
                   instalment of such difference from the date on which each
                   instalment would have been payable (had the rent review been
                   determined by the Review Date) until actual payment and for
                   this purpose the Revised Rent shall be deemed to have been
                   ascertained on the date when the same has been agreed between
                   the parties or as the case may be the date of the award of
                   the arbitrator or of the determination by the valuer

         3.2.11    If at the Review Date by reason or in consequence of any
                   legislation for the time being in force it shall not be
                   possible to review the rent payable hereunder in accordance
                   with the terms of this Lease or there shall be some
                   restriction on the right of the Landlord to demand or to
                   accept payment of the full amount of the rent for the time
                   being payable under this Lease then on each occasion that
                   such legislation is revoked relaxed or modified the Landlord
                   shall be entitled to give to the Tenant written notice
                   calling for a review of the rent payable hereunder as from
                   the date of service of such notice on the Tenant (or such
                   later date as may be specified therein) in the manner
                   hereinbefore provided for and the provisions of this Clause
                   3.2 shall apply (mutatis mutandis) as if the date






                                       11
<PAGE>   16

                   of service of such notice on the Tenant (or such later date
                   as may be specified therein) is a Review Date hereunder

         3.2.12    For the avoidance of any doubt

                   3.2.12.1  time shall not be of the essence for the purposes
                             of this Clause 3.2 and

                   3.2.12.2  under no circumstances shall the rent payable from
                             and including the Review Date be less than the rent
                             hereby reserved immediately prior to the Review
                             Date there being disregarded for this purpose any
                             abatement of rent pursuant to Clause 6.3 and any
                             such legislation or restriction as is referred to
                             in Clause 3.2.11 in force at the Review Date

4.       TENANT'S COVENANTS

         The Tenant hereby covenants with the Landlord as follows:-

4.1      RENT

         To pay the several rents reserved by this Lease at the times and in
         manner aforesaid together with any interim rent or rents at any time
         agreed or ordered without any deduction or set off

4.2      OUTGOINGS

         4.2.1     To bear pay and discharge and indemnify the Landlord against
                   all existing and future rates taxes duties levies charges
                   assessments impositions and outgoings whatsoever whether
                   parliamentary parochial local or of any other description and
                   whether or not of a capital or non-recurring nature which are
                   now or may at any time hereafter during the Term be charged
                   levied assessed or imposed upon or payable in respect of the
                   Premises or any part thereof or upon any owner or occupier or
                   other person interested in respect thereof except only
                   taxation (other than VAT) assessed upon the Landlord in
                   respect of its revenue derived from its reversionary interest
                   in the Premises or any dealing by it therewith PROVIDED THAT
                   if any of such rates or taxes








                                       12
<PAGE>   17

                   and other outgoings as set out in this Clause 4.2 are or at
                   any time during the Term charged assessed or imposed in
                   respect of the Premises in common with other premises and not
                   separately the Tenant will on demand pay to the Landlord a
                   due proportion thereof calculated on a pro rata basis on a
                   ratio of the floor area of the Premises to the lettable floor
                   area assessed to be determined by the Landlord (whose
                   decision shall be final and binding on the Tenant) and will
                   be recoverable as rent and arrears

         4.2.2     If the Landlord shall suffer any loss of rating relief which
                   may be applicable to empty premises after the end of the Term
                   by reason of such relief being allowed to the Tenant in
                   respect of any period before the end of the Term to make good
                   such loss to the Landlord

         4.2.3     To be solely responsible for and promptly to pay all costs
                   and charges for water gas electricity telephone and any other
                   services used or consumed in the Premises including all meter
                   rents and standing charges but so that the Landlord shall not
                   be responsible for any interruption or failure in the supply
                   of any such services

4.3      INTEREST ON ARREARS

         If and whenever the Tenant shall fail to pay the rents or any other
         monies due under this Lease on the due date (whether formally demanded
         or not) or the Landlord shall with good reason refuse to accept the
         same then (without prejudice to any other right or remedy of the
         Landlord including the right of re-entry hereinafter contained) the
         Tenant shall pay to the Landlord (whether formally demanded or not)
         interest at the Stipulated Rate on such rents or other monies as the
         case may be from the date when the same became due until payment
         thereof (as well after as before judgment)

4.4      SERVICE CHARGE

         To pay to the Landlord the Service Charge in accordance with Schedule 4






                                       13
<PAGE>   18

4.5      REPAIRS

         4.5.1     At all times during the Term to keep and maintain the
                   Premises in good and substantial repair and condition (damage
                   by the Insured Risks excepted save to the extent that payment
                   of any insurance monies is withheld by reason of or arising
                   out of any act omission neglect or default of the Tenant or
                   any sub-tenant or their respective servants agents licensees
                   or invitees) Provided always that the Tenant shall not be
                   liable to remedy any by inherent defect in the Premises

         4.5.2     To keep in good and safe repair all Conduits exclusively
                   serving the Premises and to indemnify the Landlord against
                   all liability howsoever arising from any failure to repair or
                   the misuse or overloading of any Conduits serving the
                   Premises

         4.5.3     To maintain in good and serviceable repair and condition the
                   Landlord's fixtures and fittings and all apparatus plant
                   machinery and equipment (including but without prejudice to
                   the generality of the foregoing any lifts or lift shafts and
                   any heating or air conditioning systems and any sprinkler
                   system) in or upon the Premises and to replace such of them
                   as may become worn out lost unfit for use or destroyed by
                   substituting others of a like or more modern nature and of
                   good quality and if the Landlord shall at any time so require
                   to enter into agreements upon terms first approved in writing
                   by the Landlord with the manufacturers thereof or with
                   approved maintenance contractors for the regular inspection
                   and servicing of the same

         4.5.4     To remedy any breach of covenant and to repair and make good
                   all defects decays and wants of repair in respect of the
                   Premises of which notice in writing shall be given by the
                   Landlord to the Tenant and for which the Tenant may be liable
                   hereunder within one calendar month after the giving of such
                   notice provided that in the case of default by the Tenant it
                   shall be lawful for (but not obligatory upon) the Landlord
                   (but without prejudice to the right of re-entry hereinafter
                   contained or other rights of the Landlord with regard
                   thereto) to enter upon the Premises and remedy the breach
                   and/or make good such defects decays and wants







                                       14
<PAGE>   19

                   of repair and the cost thereof and all expenses (including
                   surveyors' and other professional fees) together with
                   interest thereon at the Stipulated Rate from the date of
                   expenditure by the Landlord until payment by the Tenant as
                   well after as before judgment shall be a debt due from the
                   Tenant to the Landlord and be forthwith recoverable by action

         4.5.5     To keep the Premises clean and in a neat and tidy condition
                   and keep all rubbish and waste in enclosed receptacles on the
                   Premises or where the Landlord directs and to empty the same
                   at least once a week

         4.5.6     To clean as often as may be requisite the inside and outside
                   of the window panes and frames of the Premises

         4.5.7     To forthwith and in any event within three months from the
                   date hereof upgrade all of the existing lighting to the
                   office areas within the Premises in a good and workmanlike
                   manner and according to all relevant codes of practice and to
                   the satisfaction of the Landlord.

4.6      DECORATION

         4.6.1     As often as may be necessary and in any event not less often
                   than once in every third year of the Term and also in the
                   last three months thereof howsoever determined to Decorate in
                   a tint or colour to be approved by the Landlord's Surveyor
                   the outside of the Premises

         4.6.2     As often as may be necessary and in any event not less often
                   than once in every fifth year of the Term and also in the
                   last three months thereof howsoever determined and in such
                   last three months in a tint or colour to be approved by the
                   Landlord's Surveyor to Decorate the inside of the Premises

         4.6.3     So often as may be necessary but not less often than in every
                   tenth year of the Term and also in the last year thereof
                   howsoever determined to have professionally treated in
                   accordance with the best approved manner for cleansing
                   preserving and protecting the same all the external surfaces
                   of the Premises and all additions thereto



                                       15
<PAGE>   20

4.7      ALTERATIONS

         4.7.1     Not to erect any new building or structure on the Premises
                   nor to cut injure maim remove or alter any of the roofs
                   load-bearing walls columns floors timbers stanchions beams
                   supports girders or other structural parts of the Premises
                   nor to merge the Premises with any adjoining premises nor to
                   make any alteration or addition (whether structural or
                   non-structural) to the exterior of the Premises or to the
                   external appearance of the Premises nor to make any internal
                   non-structural alteration or addition whatsoever of in or to
                   the Premises except

                   4.7.1.1   with the prior written consent of the Landlord
                             (which shall not be unreasonably withheld or
                             delayed)

                   4.7.1.2   subject to such terms and conditions (including
                             provision for reinstatement at the Tenant's cost on
                             the expiration or sooner determination of the Term)
                             as the Landlord may require

                   4.7.1.3   in accordance with drawings and specifications
                             previously submitted in triplicate to and approved
                             in writing by or on behalf of the Landlord (such
                             approval not to be unreasonably withheld or
                             delayed) and

                   4.7.1.4   after having obtained and supplied to the Landlord
                             copies of all requisite consents licences and
                             permissions for the carrying out of such works from
                             any local public or other authority or body and
                             after the Landlord shall have notified the Tenant
                             in writing that the same are satisfactory to it
                             (such notification not to be unreasonably withheld
                             or delayed)

         4.7.2     Not to make or carry out any alteration addition or extension
                   to any of the water gas electricity and other public utility
                   service systems serving the Premises except with the prior
                   written consent of the Landlord (which shall not be
                   unreasonably withheld or delayed) and in accordance with the
                   relevant codes of practice of the statutory undertaker
                   concerned and to supply to the Landlord upon request an
                   adequate drawing or




                                       16
<PAGE>   21


                   drawings showing the actual position of all pipes wires
                   cables and other services within the Premises installed
                   amended or extended by the Tenant

         4.7.3     In the event of the Tenant failing to observe this covenant
                   it shall be lawful for the Landlord and its agents or
                   surveyors with or without workmen and others and all persons
                   authorised by the Landlord with any necessary materials and
                   appliances to enter upon the Premises and remove any
                   alterations or additions and execute such works as may be
                   necessary to restore the Premises to their former state and
                   the cost thereof and all expenses (including surveyors' and
                   other professional fees) together with interest thereon at
                   the Stipulated Rate from the date of expenditure by the
                   Landlord until payment by the Tenant as well after as before
                   judgment shall be a debt due from the Tenant to the Landlord
                   and be forthwith recoverable by action

4.8      ENTRY

         To permit the Landlord and its agents and all persons authorised by
         them with or without workmen and appliances at all reasonable times to
         enter the Premises

         4.8.1     to examine the state of repair and condition thereof

         4.8.2     to check and take inventories of the Landlord's fixtures and
                   fittings and the plant machinery and equipment therein

         4.8.3     to repair and maintain the Premises

         4.8.4     to repair and maintain or execute any work upon any adjoining
                   or neighbouring premises belonging to the Landlord or to
                   cleanse empty repair or renew any Conduits serving or
                   belonging to the same or to construct any building or other
                   erection on such adjoining or neighbouring premises or for
                   the provision of any of the Services referred to in Schedule
                   4 all physical damage occasioned thereby to the Premises
                   being made good as soon as reasonably possible






                                       17
<PAGE>   22

         4.8.5     for any other purpose (including measurement and inspection
                   in relation to any rent review hereunder or any renewal of
                   this Lease) connected with the interest of the Landlord in
                   the Premises or any dealing therewith or

         4.8.6     to exercise the rights herein excepted and reserved

4.9      USE

         4.9.1     Subject always to the following provisions of this Clause 4.9
                   not to use the Premises otherwise than for the Permitted Use
                   and in accordance with the requirements and conditions of any
                   planning permission authorising such use from time to time

         4.9.2     Not to do on the Premises anything which may be illegal or
                   immoral or a nuisance or annoyance or cause danger or injury
                   or damage to the Landlord or any tenant or any neighbouring
                   owner or occupier and to pay all costs charges and expenses
                   incurred by the Landlord in abating a nuisance and in
                   executing such works as may be required to abate a nuisance
                   in obedience to any notice served upon the Landlord in
                   respect of or incidental to the Premises or the use thereof

         4.9.3     Not to use the Premises for any noxious noisy or offensive
                   trade or business and not to hold any sale by auction or
                   public show nor keep any live animals or birds on the
                   Premises and not to allow on the Premises anything which is
                   or may become dangerous offensive combustible inflammable
                   radioactive or explosive

         4.9.4     Not to trade or display goods outside the Premises nor to
                   cause any obstruction outside the Premises

         4.9.5     Not to use on the Premises any machine (other than machinery
                   normally associated with the Permitted Use and which where
                   appropriate shall be mounted so as to minimise noise and
                   vibration) without the written consent of the Landlord and
                   not to use on the Premises any machinery or sound
                   reproduction or amplifying equipment which shall be noisy or
                   cause vibration or be a nuisance disturbance or annoyance to
                   the




                                       18
<PAGE>   23

                   Landlord or the owners and/or occupiers of any adjoining or
                   neighbouring premises

         4.9.6     Not to do anything which imposes any excessive load or strain
                   on the Premises or any part thereof

         4.9.7     Not to suffer or permit any person to reside or sleep on the
                   Premises

         4.9.8     Not to discharge anything into the Conduits serving the
                   Premises which will be corrosive or harmful or which may
                   cause any obstruction or deposit therein

         4.9.9     Not to commit any waste upon or to the Premises

         4.9.10    Not to use the Premises as an office for a government agency
                   or other public authority which would involve the attendance
                   thereat of members of the public for the purpose of seeking
                   employment or enrolling for or collecting any statutory
                   social security health insurance or other benefit payment or
                   applying for or collecting any licence passport certificate
                   or similar document or paying thereat any tax imposition or
                   other financial liability

         4.9.11    If the Premises are continually unoccupied for more than one
                   month to provide security and caretaking arrangements to
                   afford the Premises reasonable protection against vandalism
                   theft or unlawful occupation

         4.9.12    To keep the Premises at a temperature sufficiently high to
                   prevent freezing of water in any Conduits

         4.9.13    Not to use any parking spaces which the Tenant is entitled to
                   use otherwise than for parking cars

4.10     ALIENATION

         4.10.1    Not to assign or charge part only of the Premises

         4.10.2    Save for an underletting in accordance with the succeeding
                   provisions of this Clause not to underlet the whole or any
                   part of the Premises or to





                                       19
<PAGE>   24

                   part with possession of or share occupation of the whole or
                   any part of the Premises and not to permit any person
                   deriving title under the Tenant by way of permitted
                   underlease so to do in respect of the Premises

         4.10.3    Not under any circumstances to create or permit the creation
                   of any interest derived out of this Lease whether mediate or
                   immediate and however remote or inferior

                   4.10.3.1  at a fine or premium or other capital sum (and so
                             that no such fine premium or other capital sum
                             shall be taken)

                   4.10.3.2  except at a rent which is not less than the open
                             market rental value of the Premises or the rent
                             hereby reserved at the time of such underletting
                             (or in the case of an underlease of part only of
                             the Premises a proportionate part thereof)
                             whichever is the higher

                   4.10.3.3  except on terms which prohibit the commutation of
                             rent

                   4.10.3.4  for a term which shall extend beyond a date on
                             which the rent payable under this Lease is to be
                             reviewed unless such underletting shall include
                             provisions approved by the Landlord for rent
                             reviews at the times and in accordance with the
                             terms of this Lease

         4.10.4    Not to assign part with possession or charge the whole of the
                   Premises nor permit any person deriving title under the
                   Tenant so to do without the prior written consent of the
                   Landlord which shall not be unreasonably withheld but so that
                   for the purposes of section 19(1A) of the Landlord and Tenant
                   Act 1927 (as amended by the 1995 Act) it is agreed that it
                   shall be reasonable for the Landlord to withhold consent to
                   an assignment of the whole of the Premises unless:-

                   4.10.4.1  the assignee is not a Group Company

                   4.10.4.2  the assignee shall by deed enter into a direct
                             covenant with the Landlord to observe and perform
                             the covenants and




                                       20
<PAGE>   25

                             provisions of and to pay the rents reserved by this
                             Lease for (subject to the provisions of the 1995
                             Act) the remainder of the Term and a guarantor or
                             guarantors acceptable to the Landlord (if more than
                             one jointly and severally) shall if the Landlord
                             reasonably so requires enter into a covenant and
                             guarantee with and to the Landlord in the terms set
                             out in Schedule 2 as if references therein to the
                             "Tenant" were references to the assignee and

                   4.10.4.3  the Tenant together with any other person in whom
                             the term created by this Lease shall previously
                             have been vested and who has not been released from
                             liability hereunder by virtue of section 11 of the
                             1995 Act shall by deed enter into an authorised
                             guarantee agreement in respect of the assignee
                             which shall satisfy the requirements set out in
                             Schedule 3 and

                   4.10.4.4  each person who is guarantor of the Tenant under
                             this Lease immediately prior to the assignment
                             shall enter into a guarantee in the same terms
                             (mutatis mutandis) as Schedule 2 in respect of the
                             liability of the Tenant under any authorised
                             guarantee agreement and

                   4.10.4.5  the Tenant permits every rent deposit or other
                             security held by the Landlord immediately prior to
                             the assignment in respect of any liability of the
                             Tenant under this Lease to be held as security for
                             the liability of the Tenant under any authorised
                             guarantee agreement and

                   4.10.4.6  at the Approval Date no rent or other monies are
                             due to the Landlord under this Lease and unpaid and

                   4.10.4.7  the Tenant and/or the assignee complies with such
                             other conditions as the Landlord may reasonably
                             impose

         4.10.5    Subject as aforesaid not to underlet the whole of the
                   Premises or any part thereof (being a part which comprises
                   only a Letting Unit and in






                                       21
<PAGE>   26

                   circumstances where the Tenant continues to occupy some other
                   part of the Premises which itself comprises a Letting Unit)
                   without the prior written consent of the Landlord (which
                   shall not be unreasonably withheld)

         4.10.6    To procure in the case of any permitted underletting of the
                   Premises (whether mediate or immediate) that on or before the
                   grant of the relevant underlease:-

                   4.10.6.1  the underlessee shall covenant with the Landlord by
                             deed to observe and perform the Tenant's covenants
                             and conditions in this Lease (except the covenant
                             to pay rent) (so far as the same relate to the part
                             of the Premises comprised in the underlease) and
                             those of the underlessee in the relevant underlease

                   4.10.6.2  if the Landlord shall so require a guarantor or
                             guarantors acceptable to the Landlord shall
                             covenant (if more than one jointly and severally)
                             with the Landlord to guarantee the observance and
                             performance by the underlessee of its covenants to
                             be contained in such underlease such guarantee to
                             be given (mutatis mutandis) in the form of the
                             provisions contained in Schedule 2

         4.10.7    To procure that any permitted immediate or mediate underlease
                   contains:-

                   4.10.7.1  covenants by the underlessee with the underlessor
                             prohibiting the underlessee from doing or allowing
                             any act or thing on or in relation to the premises
                             demised by such underlease inconsistent with or in
                             breach of the Tenant's obligations in this Lease

                   4.10.7.2  a condition for re-entry by the underlessor on
                             breach of any covenant by the underlessee





                                       22
<PAGE>   27

                   4.10.7.3  an absolute prohibition on any further underletting
                             or parting with possession or sharing of occupation
                             of the premises demised by the underlease (save by
                             way of assignment of the whole thereof)

                   4.10.7.4  a prohibition on any assignment of the whole of the
                             premises demised by the underlease without the
                             consent of the Landlord

                   4.10.7.5  an agreement duly authorised by an Order of a Court
                             of competent jurisdiction excluding in relation to
                             that underlease the provisions of sections 24 to 28
                             of the Landlord and Tenant Act 1954 (as amended) or
                             any modification or re-enactment thereof

         4.10.8    To enforce performance by every such underlessee of the
                   covenants and conditions in his underlease and not to release
                   or waive any such covenants or conditions

         4.10.9    To operate and enforce all provisions for the review of rent
                   contained in any underlease but not to agree the amount of
                   any revised rent arising as a result of any such review of
                   rent without the prior written consent of the Landlord (such
                   consent not to be unreasonably withheld)

         4.10.10   Upon every application for consent required by this Clause to
                   disclose to the Landlord such information as to the terms
                   proposed as the Landlord may require

         4.10.11   Not to enter into any variation of the terms of any
                   underlease nor to accept a surrender of the same in respect
                   of part only (as opposed to the whole) of the premises
                   underlet

         4.10.12   Notwithstanding the foregoing provisions of this Clause 4.10
                   the Tenant shall be entitled without the Landlord's consent
                   to share occupation of the Premises with any Group Company
                   provided that

                   4.10.12.1 no relationship of landlord and tenant is thereby
                             created





                                       23
<PAGE>   28

                   4.10.12.2 such company vacates the Premises forthwith upon
                             ceasing to be a Group Company and

                   4.10.12.3 the Landlord is notified of the name and address of
                             such company within seven days of the commencement
                             of its occupation

4.11     REGISTRATION OF DOCUMENTS

         4.11.1    Within one month after any assignment or underlease or any
                   transmission or other devolution relating to the Premises or
                   any part thereof to give notice thereof to the Landlord's
                   solicitor and to furnish him with a certified copy of any
                   document relating thereto and to pay to the Landlord's
                   solicitor a reasonable fee (not being less than (pound)30)
                   plus VAT thereon

         4.11.2    To supply to the Landlord on request the names and addresses
                   of any tenant deriving title from the Tenant (whether
                   mediately or immediately) together with details of the rent
                   payable by any such tenant and the other terms of such
                   tenancy

         4.11.3    To supply to the Landlord any details required by the
                   Landlord pursuant to Section 40 of the Landlord and Tenant
                   Act 1954 and to supply the Landlord with full details of any
                   notices given pursuant to Section 25 of the Landlord and
                   Tenant Act 1954 by the Tenant to any sub-tenant and full
                   details of any notices received by the Tenant from any
                   sub-tenant pursuant to Section 26 of the Landlord and Tenant
                   Act 1954

4.12     COMPLIANCE WITH STATUTES

         To comply in all respects with and in a proper and workmanlike manner
         to execute all works required under the provisions of all statutes for
         the time being in force and the directions of any competent authority
         relating to the Premises or any part thereof or the use thereof or
         anything contained therein or the employment therein of any person or
         persons and not to do or omit or suffer to be done or omitted on or
         about the Premises any act or thing by reason of which the Landlord may
         under any enactment incur or have imposed upon it or become liable to
         pay any levy penalty




                                       24
<PAGE>   29

         damages compensation costs charges or expenses and to indemnify and
         keep indemnified the Landlord against all claims demands costs expenses
         and liability in respect of the foregoing

4.13     PLANNING/ENVIRONMENTAL MATTERS

         4.13.1    Not to apply for planning permission in respect of the
                   Premises without the Landlord's prior written consent (which
                   shall not be unreasonably withheld in respect of any addition
                   or alteration in respect of which the Landlord's consent is
                   not to be unreasonably withheld under the terms of this
                   Lease) and if the Landlord attaches conditions to any such
                   consent not to apply for any planning permission except in
                   accordance with those conditions

         4.13.2    At all times during the Term to comply with the provisions
                   and requirements of the Planning Acts and of any planning
                   permissions (and the conditions thereof) relating to or
                   affecting the Premises or the use thereof or any operations
                   works acts or things carried out executed done or omitted
                   thereon and to keep the Landlord indemnified in respect
                   thereof

         4.13.3    Subject to Clause 4.13.1 as often as occasion requires during
                   the Term at the Tenant's expense to obtain and if appropriate
                   renew all planning permissions and serve all notices required
                   under the Planning Acts for the carrying out by the Tenant of
                   any operations or the institution or continuance by the
                   Tenant of any use of the Premises or any part thereof

         4.13.4    To pay and satisfy any charge imposed under the Planning Acts
                   in respect of the carrying out or maintenance by the Tenant
                   of any such operation or the institution or continuance by
                   the Tenant of any such use as aforesaid

         4.13.5    Notwithstanding any consent which may be granted by the
                   Landlord under this Lease not to carry out or make any
                   alteration or addition to the Premises or any change of use
                   of the Premises (being an alteration or addition or change of
                   use prohibited by or for which the Landlord's consent is
                   required under this Lease and for which a planning permission



                                       25
<PAGE>   30

                   is needed) before a planning permission for such alteration
                   addition or change of use has been produced to and
                   acknowledged by the Landlord as satisfactory provided that
                   the Landlord may refuse to express such satisfaction if the
                   period of such permission or anything contained in or omitted
                   from it will in the opinion of the Landlord's Surveyor be
                   likely to prejudice the Landlord's interest in the Premises
                   either during the Term or on or after the expiration or
                   earlier determination of the Term

         4.13.6    Unless the Landlord otherwise directs in writing to carry out
                   and complete before the expiration or earlier determination
                   of the Term any work required to be carried out to the
                   Premises as a condition of any planning permission granted
                   during the Term whether or not the date by which the planning
                   permission requires such works to be carried out is during
                   the Term and any development begun on the Premises in respect
                   of which the Landlord shall or may be or become liable for
                   any charge or levy under the Planning Acts

         4.13.7    When called upon so to do to produce to the Landlord and the
                   Landlord's Surveyor all plans documents and other evidence
                   reasonably required by the Landlord to satisfy itself that
                   the Tenant's obligations in this Clause have been complied
                   with

         4.13.8    Not without the prior written consent of the Landlord to
                   enter into a planning obligation for the purposes of Section
                   106 of the Town and Country Planning Act 1990

         4.13.9    Where any planning permission is granted subject to
                   conditions involving the carrying out of works upon or change
                   of use of the Premises the Landlord may as a condition of its
                   consent to the carrying out of such works or change of use
                   require the Tenant to provide security for the due compliance
                   with those conditions and no works shall be commenced and no
                   change of use shall be implemented until such security has
                   been provided to the Landlord's satisfaction

         4.13.10   As soon as practicable to notify the Landlord of any order
                   direction proposal or notice under the Planning Acts served
                   on or received by the





                                       26
<PAGE>   31

                   Tenant or coming to the Tenant's notice which relates to or
                   affects the Premises and to produce to the Landlord if
                   required any such order direction proposal or notice in the
                   Tenant's possession and not to take any action in respect of
                   such order direction proposal or notice without the
                   Landlord's approval

         4.13.11   In relation to any act the commission or omission of which
                   requires any consent licence or other authority under the
                   Environmental Protection Act not to do or omit to do (as the
                   case may be) such act without obtaining such authority and
                   not to apply for such authority without the Landlord's prior
                   written consent

4.14     EASEMENTS

         Not to obstruct any window light or way belonging to the Premises or to
         any adjoining or neighbouring premises nor acknowledge that any
         easement or other right for the benefit of the Premises is enjoyed by
         consent of any other person nor permit any new easement right or
         encroachment to be made into against or on the Premises and to give
         immediate notice to the Landlord if any easement right or encroachment
         against or affecting the Premises shall be made or attempted and at the
         Landlord's request and the Tenant's cost to adopt such means as may be
         reasonably required to prevent the same

4.15     NOTIFICATIONS

         Forthwith on receipt of any permission notice order or proposal
         relating to the Premises or the use or condition thereof given or
         issued by any governmental local or other public or competent authority
         to give full particulars thereof to the Landlord and if so required by
         the Landlord to produce the same to the Landlord and to take all
         necessary steps to comply therewith and also when requested by the
         Landlord to make or join with the Landlord in making such objections
         and representations against or in respect of the same as the Landlord
         shall deem expedient

4.16     DEFECTS

         Forthwith upon becoming aware of the same to give notice in writing to
         the Landlord of any defect in the state or condition of the Premises
         which would or might give rise






                                       27
<PAGE>   32

         to an obligation upon the Landlord to do or refrain from doing any act
         or thing in order to comply with any duty of care imposed upon the
         Landlord and to indemnify the Landlord against or in respect of any
         losses claims actions costs demands or liability arising out of any
         failure of the Tenant to comply with its obligations under this Lease
         and at all times to give such notice and display such signs as the
         Landlord having regard to such duty of care requires to have displayed
         at the Premises

4.17     FIRE FIGHTING

         To keep the Premises supplied and equipped with all fire fighting and
         extinguishing appliances from time to time required by law or required
         by the insurers of the Premises or reasonably required by the Landlord
         such appliances being kept open to inspection and properly maintained
         and not to obstruct or permit or suffer to be obstructed the access to
         or means of working such appliances or the means of escape from the
         Premises in case of fire

4.18     ADVERTISEMENTS/AERIALS

         Not without the prior written consent of the Landlord to affix or
         exhibit any advertisement placard notice or sign either outside the
         Premises or inside the Premises so as to be seen from the outside nor
         without such consent to install any flagpole mast or outside satellite
         receiving dish or television or radio aerial on the Premises and if the
         Landlord so requires to remove at the end or earlier determination of
         the Term any item so exhibited or installed making good all damage
         caused thereby

4.19     NOTICE BOARDS

         To permit the Landlord or its agents to affix upon any suitable part of
         the Premises a notice board or bill relating to any reletting of the
         same or to any sale or other dealing with any interest in reversion to
         this Lease and the Tenant will not remove or obscure the same and will
         at all reasonable times and on reasonable prior notice permit those
         authorised by the Landlord in connection with any such reletting sale
         or other dealing to enter and view the Premises without interruption


                                       28
<PAGE>   33

4.20     EXPENSES

         To pay to the Landlord on demand and on an indemnity basis all costs
         charges expenses damages and losses (including but without prejudice to
         the generality of the foregoing legal costs bailiff's fees and
         surveyor's fees) incurred by the Landlord in relation to or incidental
         to or in contemplation of:-

         4.20.1    the preparation and service of a notice under Section 146 of
                   the Law of Property Act 1925 and/or any proceedings relating
                   to the Premises whether under Sections 146 and/or 147 of the
                   Law of Property Act 1925 or otherwise (whether or not any
                   right of re-entry or forfeiture has been waived by the
                   Landlord or a notice served under the said Section 146 is
                   complied with by the Tenant or the Tenant has been relieved
                   under the provisions of the said Law of Property Act 1925 and
                   notwithstanding forfeiture is avoided otherwise than by
                   relief granted by the Court) and to keep the Landlord fully
                   indemnified against all costs charges expenses claims and
                   demands whatsoever in respect of the said proceedings and the
                   preparation and service of the said notices

         4.20.2    (without prejudice to the generality of the foregoing) the
                   preparation and service of any notice or schedule relating to
                   the repair of the Premises whether served on the Tenant
                   during or after the expiration or earlier determination of
                   the Term and

         4.20.3    procuring the remedying of any breach of covenant on the part
                   of the Tenant or any sub-tenant or their respective
                   predecessors in title contained in this Lease

         4.20.4    every application made by the Tenant for a consent or licence
                   required by the provisions of this Lease whether such consent
                   or licence is granted or refused or proffered subject to any
                   qualification or condition or whether the application is
                   withdrawn



                                       29
<PAGE>   34

4.21     NEW GUARANTOR

         To notify the Landlord within twenty eight days if:-

         4.21.1    any Guarantor being an individual (or if individuals any one
                   of them) shall become bankrupt or shall make any assignment
                   for the benefit of or enter into any arrangement with his
                   creditors either by composition or otherwise or have any
                   distress or other execution levied on his goods or have a
                   receiver appointed under the Mental Health Act 1983

         4.21.2    any Guarantor being an individual (or if individuals any one
                   of them) shall die

         4.21.3    any Guarantor being a body corporate (or if bodies corporate
                   any one of them) has a winding up order made in respect of it
                   other than a members' voluntary winding up of a solvent
                   company for the purposes of amalgamation or reconstruction
                   approved by the Landlord (such approval not to be
                   unreasonably withheld) or has a receiver administrator or an
                   administrative receiver appointed of it or any of its assets
                   or has any distress or other execution levied on its goods or
                   is dissolved or struck off the Register of Companies or
                   (being a body corporate incorporated outside the United
                   Kingdom) is dissolved or ceases to exist under the laws of
                   its country or state of incorporation

         and in any such case if the Landlord so requires then at the Tenant's
         expense within twenty eight days of such requirement to procure that
         some other person or persons or body or bodies corporate reasonably
         acceptable to the Landlord shall execute a guarantee in the terms of
         Schedule 2 with such amendments as the Landlord shall reasonably
         require in the circumstances

4.22     INDEMNITY

         To keep the Landlord indemnified from and against all loss damage
         actions proceedings claims demands costs and expenses of whatsoever
         nature and whether in respect of any injury to or the death of any
         person or damage to any property movable or immovable or otherwise
         howsoever arising directly or indirectly from the repair or the state
         of repair or condition of the Premises or from any breach of




                                       30
<PAGE>   35

         covenant on the part of the Tenant herein contained or from the use of
         the Premises or out of any works carried out at any time during the
         Term to the Premises or out of anything now or during the Term attached
         to or projecting from the Premises or as a result of any act neglect or
         default by the Tenant or by any sub-tenant or by their respective
         servants agents licensees or invitees

4.23     YIELD UP

         At the expiration or sooner determination of the Term:

         4.23.1    quietly to yield up the Premises to the Landlord with vacant
                   possession in such state and condition as shall in all
                   respects be consistent with a full and due performance by the
                   Tenant of the covenants on its part herein contained (trade
                   or tenant's fixtures and fittings only excepted)

         4.23.2    if so required by the Landlord to remove all fixtures and
                   fittings installed in the Premises during the Term

         4.23.3    to make good to the reasonable satisfaction of the Landlord
                   all damage caused as a result of the removal by the Tenant of
                   any fixtures and fittings

         4.23.4    to remove all signs and nameplates indicating the connection
                   or former connection of the Tenant with the Premises

4.24     VAT

         4.24.1    To pay to the Landlord by way of additional rent such VAT as
                   may be or become payable in respect of the rents reserved by
                   and other monies payable under and the consideration for all
                   taxable supplies received or deemed to be received by the
                   Tenant under or in connection with this Lease

         4.24.2    In every case where the Tenant has agreed to reimburse or
                   indemnify the Landlord in respect of any payment made by the
                   Landlord under the terms of or in connection with this Lease
                   to reimburse in addition any VAT paid by the Landlord on such
                   payment



                                       31
<PAGE>   36

         4.25     OBSERVE COVENANTS

                  To observe and perform the agreements covenants and
                  stipulations (if any) referred to in Part 4 of Schedule 1 so
                  far as any of the same are still subsisting and capable of
                  taking effect and relate to the Premises and to keep the
                  Landlord indemnified against all actions proceedings costs
                  claims demands and liability in any way relating thereto

5.       LANDLORD'S COVENANT

         The Landlord hereby covenants with the Tenant that the Tenant paying
         the rents and other monies hereby reserved and performing and observing
         the covenants conditions and agreements on the part of the Tenant
         herein contained the Tenant may peaceably hold and enjoy the Premises
         during the Term without any interruption by the Landlord or any person
         lawfully claiming through under or in trust for the Landlord

6.       INSURANCE

         6.1      LANDLORD'S OBLIGATIONS

                  The Landlord (for so long as and to the extent that the
                  Landlord has an insurable interest in the Premises) hereby
                  covenants with the Tenant as follows:-

                   6.1.1     Save to the extent that any insurance shall be
                             vitiated by any act neglect default or omission of
                             the Tenant or any sub-tenant or their respective
                             servants agents licensees or invitees the Landlord
                             will insure or cause to be insured the Premises
                             against loss or damage by the Insured Risks in a
                             sum equal to the likely cost of completely
                             rebuilding reinstating and replacing the same
                             (taking into account estimated increases in
                             building costs) together with the cost of
                             demolition shoring hoarding and removal of debris
                             and a proper provision for professional fees in
                             respect of rebuilding and reinstating together in
                             each case with VAT and against Loss of Rent

                   6.1.2     If reasonably so required by the Tenant produce to
                             the Tenant from time to time reasonable evidence of
                             the terms of the Landlord's policy of insurance and
                             the fact that the policy is subsisting and in
                             effect




                                       32
<PAGE>   37

                   6.1.3     In case of damage or destruction to the Premises by
                             any of the Insured Risks to expend when lawful so
                             to do all monies received by the Landlord (other
                             than in respect of rent and fees) under the
                             Landlord's insurance in or towards reinstating such
                             damage or destruction so far as practicable but if
                             reinstatement as aforesaid shall not be permitted
                             or possible or shall be frustrated the insurance
                             monies shall belong to the Landlord absolutely
                             provided always that in such circumstances the
                             Landlord may at its option replace the building or
                             buildings originally comprised within the Premises
                             by a building or buildings generally similar in
                             concept thereto and (having regard to the then
                             principles of good estate planning) of a similar
                             order and size and being in or about the same
                             position or positions as its or their predecessor
                             or predecessors

         6.2      TENANT'S OBLIGATIONS

                  The Tenant hereby covenants with the Landlord as follows:-

                  6.2.1     To pay to the Landlord on demand:-

                            6.2.1.1   all premiums from time to time payable by
                                      the Landlord for insuring the Premises
                                      against loss or damage by the Insured
                                      Risks in accordance with Clause 6.1 and

                            6.2.1.2   all premiums from time to time payable by
                                      the Landlord for insuring Loss of Rent and

                            6.2.1.3   any excess deducted by insurers in respect
                                      of any claim relating to the Premises and

                  6.2.2     Save as required by Clause 6.2.7 not to effect any
                            separate insurance of the Premises against loss or
                            damage by any of the Insured Risks but if the Tenant
                            shall become entitled to the benefit of any
                            insurance on the Premises then the Tenant shall
                            apply all monies received by virtue of such
                            insurance in making good the loss or damage in
                            respect of which the same shall have been received



                                       33
<PAGE>   38

                  6.2.3     Not to carry on upon the Premises any trade business
                            or occupation in any manner or do any other thing
                            which in the reasonable opinion of the Landlord may
                            make void or voidable any policy for the insurance
                            of the Premises or any adjoining or neighbouring
                            property against any risk for the time being
                            required by the Landlord to be covered or render any
                            increased or extra premium payable for such
                            insurance (without in the latter event first having
                            paid every such increased or extra premium) and to
                            pay to the Landlord on demand any increased premiums
                            payable in respect of the Premises or any adjoining
                            or neighbouring premises arising by reason of the
                            Premises being unoccupied

                  6.2.4     To carry out in accordance with the directions of
                            the Landlord all such works as may be required by it
                            for the better protection of the Premises and to
                            comply with the requirements of the Landlord's
                            insurers in respect of the Premises

                  6.2.5     In the event of the Premises or any part thereof
                            being destroyed or damaged by any peril whatsoever
                            to give notice thereof to the Landlord as soon as
                            such destruction or damage shall come to the notice
                            of the Tenant stating whether and to what extent
                            such destruction or damage was brought about
                            directly or indirectly by any of the Insured Risks

                  6.2.6     In the event of the Premises or any adjoining or
                            neighbouring premises of the Landlord or any part
                            thereof being destroyed or damaged by any of the
                            Insured Risks and the insurance money under any
                            insurance against the same effected thereon by the
                            Landlord being wholly or partly irrecoverable by
                            reason solely or in part of any act or default of
                            the Tenant or any sub-tenant or their respective
                            servants agents licensees or invitees then and in
                            every such case the Tenant will forthwith pay to the
                            Landlord the whole or (as the case may be) the
                            irrecoverable portion of the cost (including
                            professional and other fees and VAT) of completely
                            rebuilding and reinstating the same

                  6.2.7     To insure and keep insured in the joint names of the
                            Landlord and the Tenant all the plate glass (if any)
                            forming part of the Premises against breakage or
                            damage for a sum not less than the full
                            reinstatement value





                                       34
<PAGE>   39

                            thereof for the time being in such insurance company
                            of repute and through such agency as shall from time
                            to time be nominated by the Landlord and whenever
                            reasonably required by the Landlord to produce the
                            said policy of insurance or a copy thereof (and if
                            requested to leave a copy thereof with the Landlord)
                            and the receipt for the current year's premiums and
                            forthwith to lay out all monies received under such
                            insurance and such other money as may be necessary
                            in reinstating the glass with glass of the same
                            quality and thickness

                  6.2.8     To make up out of its own money any deduction in any
                            insurance monies paid by the Landlord's insurers
                            made as a result of the faulty repair or maintenance
                            of the Premises

         6.3      ABATEMENT OF RENT

                  If the Premises or any part thereof shall be destroyed or
                  damaged by any Insured Risk so as to be unfit for occupation
                  or use then save to the extent that the insurance of the
                  Premises shall have been vitiated by any act neglect default
                  or omission of the Tenant or any sub-tenant or their
                  respective servants agents licensees or invitees the rent
                  first hereinbefore reserved or a fair and just proportion
                  thereof according to the nature and extent of the damage
                  sustained (the amount of such proportion if it cannot be
                  agreed to be determined by a single arbitrator to be appointed
                  on the application of either party by the President for the
                  time being (or other next senior officer available) of the
                  Royal Institution of Chartered Surveyors whose decision shall
                  be final and binding) shall be suspended until the Premises or
                  the damaged portion thereof shall have been reinstated or made
                  fit for occupation and use or (if earlier) until the insurance
                  effected or caused to be effected by the Landlord in respect
                  of Loss of Rent shall be exhausted

         6.4      COMMISSIONS

                  All monies payable by the Tenant under Clause 6.2 shall be
                  paid without deduction of any agency or other commission paid
                  or allowed to the Landlord in respect thereof or otherwise
                  which the Landlord shall be entitled to retain for the
                  Landlord's own benefit free of any obligation to bring the
                  same into account under this Lease


                                       35
<PAGE>   40

7.       PROVISOS

         Provided always and it is hereby agreed and declared as follows:-

         7.1      FORFEITURE

                  If and whenever:-

                  7.1.1     the rents hereby reserved or any part thereof shall
                            be in arrear or unpaid for the space of fourteen
                            days after the same shall have become due (whether
                            formally demanded or not); or

                  7.1.2     there shall be any other breach non-performance or
                            non-observance of any of the covenants and
                            conditions herein contained and on the part of the
                            Tenant or the Guarantor to be observed or performed;
                            or

                  7.1.3     the Tenant or the Guarantor enters into an
                            arrangement or composition for the benefit of its
                            creditors; or

                  7.1.4     the Tenant or the Guarantor has any distress or
                            other execution levied on its goods; or

                  7.1.5     the Tenant or the Guarantor (being in either case an
                            individual) commits an act of bankruptcy or has an
                            administration order made in respect of it or
                            appears unable to pay its debts within the meaning
                            of Section 268 of the Insolvency Act 1986; or

                  7.1.6     the Tenant or the Guarantor (being in either case a
                            body corporate) has a winding up order made in
                            respect of it other than a members' voluntary
                            winding up of a solvent company for the purposes of
                            amalgamation or reconstruction approved by the
                            Landlord (such approval not to be unreasonably
                            withheld) or has a receiver administrator or an
                            administrative receiver appointed of it or any of
                            its assets or is dissolved or struck off the
                            Register of Companies or (being a body corporate
                            incorporated outside the United Kingdom) is
                            dissolved or ceases to exist under the laws of its
                            country or state of incorporation or appears unable
                            to pay its debts within the meaning of Section 123
                            of the Insolvency Act 1986





                                       36
<PAGE>   41

                  then and in any such case it shall be lawful for the Landlord
                  or any person authorised by the Landlord at any time
                  thereafter to re-enter upon the Premises or any part thereof
                  in the name of the whole and thereupon the Term shall
                  absolutely determine without prejudice to any right or remedy
                  of the Landlord in respect of any breach of the Tenant's or
                  the Guarantor's covenants contained in this Lease

         7.2      EXCLUSION OF USE WARRANTY

                  Nothing in this Lease or in any consent granted by the
                  Landlord under this Lease shall imply or warrant that the
                  Premises may be used for any purpose whatsoever under the
                  Planning Acts now or from time to time in force (including the
                  Permitted Use) or that the Premises are or will remain
                  otherwise fit for any such use

         7.3      VAT

                  Except where otherwise expressly stated in this Lease all rent
                  money or other consideration in respect of supplies for VAT
                  purposes received or deemed to be received by the Tenant under
                  or in connection with this Lease is exclusive of VAT

         7.4      SERVICE OF NOTICES

                  Any notice required to be served under this Lease shall be in
                  writing and shall be properly served if it complies with the
                  provisions of Section 196 of the Law of Property Act 1925 as
                  amended by the Recorded Delivery Service Act 1962 or Section
                  23 of the Landlord and Tenant Act 1927 and in addition any
                  notice shall be sufficiently served if sent by facsimile
                  transmission to the party to be served and service shall be
                  deemed to be made on the date of transmission if transmitted
                  before 4.00 p.m. on the date of transmission but otherwise on
                  the next day

         7.5      DEVELOPMENT OF NEIGHBOURING PREMISES

                  The Landlord shall be entitled to carry out or permit the
                  development of any adjoining or neighbouring premises and to
                  build on or into any boundary wall of the Premises or to
                  re-route any services in the Premises without payment of
                  compensation to the Tenant for any damage or otherwise
                  notwithstanding that the access of light or air to the
                  Premises may thereby be diminished or otherwise





                                       37
<PAGE>   42

                  interfered with provided that nothing shall adversely affect
                  the Tenant's use and occupation of the Premises for the
                  Permitted Use.

         7.6      COMPENSATION

                  Any statutory right of the Tenant or any sub-tenant to claim
                  compensation from the Landlord on vacating the Premises shall
                  be excluded as far as the law allows

         7.7      IMPLIED EASEMENTS

                  The operation of Section 62 of the Law of Property Act 1925
                  shall be excluded from this Lease and the only rights granted
                  to the Tenant are those expressly set out in this Lease and
                  the Tenant shall not by virtue of this Lease be deemed to have
                  acquired or be entitled to and the Tenant shall not during the
                  Term acquire or become entitled by any means whatsoever to any
                  easement from or over or affecting any other land or premises
                  now or at any time hereafter belonging to the Landlord and not
                  comprised in this Lease

         7.8      DISPUTES WITH ADJOINING OCCUPIERS

                  Any dispute arising as between the Tenant and the lessees
                  tenants or occupiers of adjoining or neighbouring premises
                  belonging to the Landlord relating to any easement right or
                  privilege in connection with the Premises or relating to the
                  party or other walls of the Premises or as to the amount of
                  any contribution towards the expenses of works to services or
                  matters used in common shall in the first instance be referred
                  to the Landlord without excluding the right of the Tenant to
                  resolve the dispute in any way which shall be legally
                  available to them,

         7.9      TENANT'S EFFECTS

                  The Tenant hereby irrevocably appoints the Landlord to be its
                  agent to store or dispose of any effects left by the Tenant
                  provided always that the Landlord shall allow the Tenant
                  access at reasonable times to remove any such effects on the
                  Premises for more than seven days after the termination of
                  this Lease (whether by effluxion of time or otherwise) on any
                  terms that the Landlord thinks fit and without the Landlord
                  being liable to the Tenant save to account for the net
                  proceeds of sale less the cost of storage (if any) and any
                  other expenses reasonably incurred by the




                                       38
<PAGE>   43

                  Landlord and hereby agrees to indemnify the Landlord against
                  any liability incurred by the Landlord to any third party
                  whose property shall have been sold by the Landlord in the
                  mistaken belief held in good faith (which shall be presumed
                  unless the contrary be proved) that such property belonged to
                  the Tenant

         7.10     LANDLORD'S LIABILITY

                  7.10.1    The Landlord shall not be liable to the Tenant in
                            respect of any failure of the Landlord to perform
                            any of the Landlord's obligations to the Tenant
                            under this Lease whether express or implied unless
                            and until the Tenant has notified the Landlord or
                            the Landlord otherwise has knowledge of the facts
                            giving rise to the failure and the Landlord has
                            failed within a reasonable time to remedy the same

                  7.10.2    Any person undertaking an obligation under or by
                            virtue of this Lease which is a landlord covenant
                            for the purposes of the 1995 Act does so only in
                            respect of the period of time during which the
                            reversion immediately expectant upon the
                            determination of the Term is vested in such person
                            and not further or otherwise

         7.11     NO WAIVER

                  7.11.1    No demand for or receipt or acceptance of any part
                            of the rents hereby reserved or any payment on
                            account thereof shall operate as a waiver by the
                            Landlord of any right which the Landlord may have to
                            forfeit this Lease by reason of any breach of
                            covenant by the Tenant and the Tenant shall not in
                            any proceedings for forfeiture be entitled to rely
                            on any such demand receipt or acceptance as
                            aforesaid as a defence

                  7.11.2    The return to the Tenant of any rents or other
                            monies paid by banker's standing order or direct
                            debit as soon as reasonably practicable after
                            receipt shall be treated as a refusal by the
                            Landlord to accept the same and the Tenant shall not
                            in any proceedings for forfeiture be entitled to
                            rely on any such receipt as a defence




                                       39
<PAGE>   44

         7.12     JURISDICTION

                  7.12.1    This Lease is and shall be governed by and construed
                            in all respects in accordance with the laws of
                            England

                  7.12.2    The Tenant hereby submits to the non exclusive
                            jurisdiction of the High Court of Justice of England
                            in relation to any claim dispute or difference which
                            may arise hereunder and in relation to the
                            enforcement of any judgment rendered pursuant to any
                            such claim dispute or difference and for the purpose
                            of Order 10 Rule 3 of the Rules of the Supreme Court
                            of England (or any modification or re-enactment
                            thereof) the Tenant hereby irrevocably agrees that
                            any process or proceedings hereunder (whether of a
                            judicial or quasi judicial nature) may be served on
                            it by leaving a copy thereof either at the address
                            of any person registered with the Registrar of
                            Companies pursuant to Part XXIII of the Companies
                            Act 1985 (or any modification or re-enactment
                            thereof) as being resident in Great Britain and
                            authorised to accept on behalf of the Tenant service
                            of process and proceedings and any notices required
                            to be served on the Tenant or at the Premises

         7.13     STATUS OF LEASE

                  For the purposes of the 1995 Act this Lease is a new tenancy

         7.14     STAMP DUTY

                  It is hereby certified that there is no agreement for lease to
                  which this Lease gives effect

8.       TENANT'S OPTIONS TO DETERMINE

         8.1      If the Tenant shall not have exchanged and completed a lease
                  of the Additional Premises upon substantially the same terms
                  and conditions as contained in this Lease the Tenant shall be
                  entitled on giving not less than six months notice in writing
                  to the Landlord to terminate this Lease on [ ] 2003 ("First
                  Termination Date") and provided that up to the First
                  Termination Date the Tenant shall have paid the rents hereby
                  reserved this Lease shall absolutely cease and determine on
                  the First



                                       40
<PAGE>   45

                  Termination Date without prejudice to any right or remedy of
                  the Landlord in respect of any antecedent breach by the Tenant
                  of the provisions of this Lease

         8.2      The Tenant shall be entitled by giving not less than six
                  months notice in writing to the Landlord to terminate this
                  Lease on [ ] 2008 ("Second Termination Date") and provided
                  that up to the Second Termination Date the Tenant shall have
                  paid the rents hereby reserved this Lease shall absolutely
                  cease and determine on the Second Termination Date but without
                  prejudice to any right or remedy of the Landlord in respect of
                  any antecedent breach by the Tenant of the provisions of this
                  Lease

9.       SURRENDER

         9.1      If the Tenant shall have exchanged and completed a lease of
                  the Additional Premises on or before the third anniversary of
                  the date hereof upon substantially the same terms and
                  conditions as contained in this Lease the Tenant shall
                  (subject to the provisions of this Clause 9) be entitled by
                  giving not less than 6 months notice in writing to the
                  Landlord to surrender its interest in that part of the
                  Property shown hatched red on the Plan ("SURRENDERED
                  PREMISES") on the date specified in the said notice
                  ("SURRENDER DATE").

         9.2      The Tenant shall on the Surrender Date surrender all its
                  estate interest and rights in the Surrendered Premises by
                  executing and delivering to the Landlord a deed of surrender
                  (such deed to be in the form of the draft deed annexed hereto)
                  to the intent that the residue of the term granted by this
                  Lease shall in so far as it relates to the Surrendered
                  Premises merge and be extinguished in the reversion
                  immediately expectant on the term granted by this Lease.

         9.3      The Landlord agrees that they will immediately accept the
                  surrender by executing and delivering to the Tenant a
                  counterpart of a deed in the form of the draft deed annexed
                  hereto.

         9.4      With effect from the Surrender Date paragraph 3 of Part 2 of
                  Schedule 1 of this Lease shall be varied by the deletion of
                  the words "... the car parking spaces immediately to the front
                  of the Premises ..." and the substitution therefor of the
                  words "... 56 car parking spaces on the Estate from time to
                  time allocated to the





                                       41
<PAGE>   46

                  Tenant ..." and save as thereby varied the Lease shall
                  continue in full force and effect

10.      TENANT'S OPTION TO ACQUIRE REVERSIONARY LEASE

         10.1     In this Clause 10 the following expressions (where the context
                  so admits) shall have the following meanings:-

                  10.1.1    "OPTION" means the option created by this Clause 10

                  10.1.2    "OPTION NOTICE" means a notice exercising the Option
                            duly served in accordance with Clause 10.3

                  10.1.3    "OPTION PERIOD" means the period commencing on 2008
                            and expiring on 2008

                  10.1.4    "GENERAL CONDITIONS" means the Law Society's General
                            Conditions of Sale (1984 Revisions)

                  10.1.5    "PURCHASE PRICE" means the price of the Premises to
                            be agreed or determined in accordance with Clause
                            10.4

                  10.1.6    "REVERSIONARY LEASE" means a lease of the Premises
                            in such form as the Landlord may require and which
                            shall contain such provisions and covenants binding
                            on the Tenant and their respective successors in
                            title as the Landlord shall properly require to
                            reflect:-

                            10.1.6.1  an ongoing service charge commitment
                                      equivalent to that contained in this
                                      Lease; and

                            10.1.6.2  such covenants easements rights exceptions
                                      and reservations which the Landlord
                                      considers are proper and necessary and/or
                                      so as to reflect the rights exceptions and
                                      reservations contained in this Lease

         10.2     The Landlord hereby grants to the Tenant the Option to
                  purchase the Reversionary Lease of the Premises from the
                  Landlord for the Purchase Price




                                       42
<PAGE>   47

         10.3     The Option shall be exercisable by the Tenant serving on the
                  Landlord written notice to that effect at any time during the
                  Option Period (time to be of the essence)

         10.4

                  10.4.1    The Purchase Price may be agreed by the Landlord and
                            the Tenant and both parties must use their
                            reasonable endeavours to reach such agreement

                  10.4.2    If agreement has not been reached within one month
                            from the service of the Option Notice then an
                            independent Surveyor may be appointed to determine
                            the value of the Reversionary Lease of the Premises
                            at the date of service of the Option Notice assuming
                            vacant possession or with the benefit of any
                            sub-tenancies (whichever shall produce the greater
                            value) the appointment to be made by agreement
                            between the parties or in the absence of agreement
                            by the President for the time being of the Royal
                            Institution of Chartered Surveyors or any other
                            person authorised by him to make appointments on his
                            behalf at the request of either the Landlord or the
                            Tenant

                  10.4.3    The determination of the independent Surveyor who
                            must act as an expert and not as an arbitrator is
                            both final and binding on the Landlord and the
                            Tenant and his fees and expenses including the cost
                            of his appointment must be borne equally by them.

         10.5     Forthwith upon the service of the Option Notice there shall be
                  deemed to subsist an agreement for grant of the Reversionary
                  Lease of the Premises by the Landlord to the Tenant at the
                  Purchase Price on the terms and conditions hereinafter
                  contained

                  10.5.1    Completion of the grant of the Reversionary Lease by
                            the Landlord to the Tenant is to take place 30 days
                            after the ascertainment of the Purchase Price in
                            accordance with Clause 10.4

                  10.5.2    On completion the Tenant must pay to the Landlord
                            the Purchase Price plus VAT (if applicable at the
                            rate then in force) together with all rents and
                            other sums due and payable under this Lease up to
                            the date of completion




                                       43
<PAGE>   48

                  10.5.3    The Landlord's title to the Premises is registered
                            (together with other land) with title absolute under
                            Title Number CE 115944 and CE 101581 and such title
                            shall be deduced in accordance with Section 110 of
                            the Land Registry Act 1925

                  10.5.4    The Reversionary Lease shall be granted subject to
                            and with the benefit of this Lease to the intent
                            that the same shall merge and be extinguished in the
                            reversion

                  10.5.5    The General Conditions shall be deemed to be
                            incorporated into the agreement so constituted so
                            far as they relate to a sale by private treaty and
                            are varied by and are not inconsistent with the
                            other provisions hereof and for the purposes of:-

                            10.5.5.1  GENERAL CONDITION 1(b)

                                      The contract rate is 4% per annum above
                                      the base lending rate from time to time of
                                      Barclays Bank Plc

                            10.5.5.2  GENERAL CONDITION 21

                                      The contractual completion date is the
                                      completion date specified in Clause 10.5.1

                            10.5.5.3  GENERAL CONDITION 21(5)(a)

                                      The latest time for payment of the money
                                      due on the completion date is 1.00 p.m.

                            10.5.5.4  Completion shall take place at the offices
                                      of the Landlord's solicitors or such other
                                      place as the Landlord may reasonably
                                      require and General Condition 21(1) shall
                                      be varied accordingly

                            10.5.5.5  (Without prejudice to the right of the
                                      Landlord to claim compensation and/or
                                      interest) where the Tenant is in default
                                      (as defined in General Condition 22(1)(b)
                                      the apportionment





                                       44
<PAGE>   49

                                      day for the purpose of General Condition
                                      19(1)(a) shall (if the Landlord so elects)
                                      be the date of completion

                            10.5.5.6  General Conditions 4, 5(1), 12, 13, 14,
                                      15, 16(1), 17(3), 21(2)(d) and 25 shall
                                      not apply to this agreement

         10.6     The Option is to be of no effect if the Tenant fails to
                  protect it by notice caution or other appropriate under the
                  Land Registration Act 1925 within one month from the date of
                  this document

         10.7     The Landlord irrevocably appoints the Tenant as its attorney
                  for the purpose of ensuring that the contract that will result
                  from the exercise of the Option complies with the requirements
                  of Section 2 of the Law of Property (Miscellaneous Provisions)
                  Act 1989

         10.8     If the Option shall not be duly exercised within the Option
                  Period this Clause 10 shall cease and determine and the Tenant
                  shall forthwith cancel any entry made in respect of the Option
                  in any register

                                   SCHEDULE 1

                                     PART 1

                                   (PREMISES)

All those land and buildings situate at and known as Units A and D Sovereign
Park Brenda Road Hartlepool shown for the purpose of identification only edged
red on the Plan
                                     PART 2

                         (EASEMENTS AND RIGHTS GRANTED)

1.       The right for the Tenant and the occupiers of the Premises and all
         others duly authorised by them in common with the Landlord and all
         others having the like right at all times and for all purposes to pass
         and repass with or without vehicles to and from the Premises over and
         along the Access Road

2.       The free and uninterrupted passing and running of water soil gas
         telephone electricity telecommunications and all other services and
         supplies from and to the Premises through all





                                       45
<PAGE>   50

         Conduits which are or may hereafter during the Term be in on under or
         over the Estate and serve the Premises

3.       The right to use the car parking spaces immediately to the front of the
         Premises for the purpose only of the parking of motor cars belonging to
         the Tenant or its employees with appropriate rights of access to and
         from such car parking spaces provided that the position of the parking
         spaces may be varied by the Landlord if so required

4.       The right to use such service areas as the Landlord shall designate
         from time to time for loading and unloading of goods to and from the
         Premises

                                     PART 3

                          (EXCEPTIONS AND RESERVATIONS)

Excepting and reserving in favour of the Landlord and its tenants agents and
licensees and those authorised by the Landlord and all other persons who now
have or may hereafter be granted similar rights:-

1.       the full free and uninterrupted passage and running of water soil gas
         telephone electricity telecommunication and all other services and
         supplies of whatsoever nature from and to the adjoining or neighbouring
         property of the Landlord through such of the Conduits serving such
         adjoining or neighbouring property which are or may hereafter during
         the Perpetuity Period be in on under or over the Premises and the right
         of entry onto the Premises for the purpose of inspecting repairing
         renewing relaying cleansing maintaining and connecting up to any such
         existing or future Conduits

2.       the right at reasonable times and upon reasonable notice (except in
         cases of emergency) to enter and remain upon the Premises with all
         necessary tools appliances and materials for the purpose of repairing
         altering or rebuilding the adjoining or neighbouring property of the
         Landlord

3.       the right to erect or to consent hereafter to any person erecting a new
         building or to alter any building for the time being on the adjoining
         or neighbouring property of the Landlord in such manner as the Landlord
         or the person or persons exercising such right may think fit and
         notwithstanding that such alteration or erection may diminish the
         access of light and air enjoyed by the Premises and the right to deal
         with the adjoining or neighbouring property of the Landlord as it may
         think fit



                                       46
<PAGE>   51

4.       the right to erect scaffolding for the purpose of repairing cleaning
         rebuilding renewing or altering any buildings which now or may at any
         time during the Term be on the adjoining or neighbouring property of
         the Landlord notwithstanding that such scaffolding may restrict the
         access to or enjoyment and use of the Premises

5.       the right for the Landlord and those authorised by the Landlord to
         enter the Premises for the purposes and in the manner mentioned in this
         Lease

                                     PART 4

                   (MATTERS TO WHICH THE PREMISES ARE SUBJECT)

The entries contained in the Property and Charges Register of Title Numbers
CE115944 CE132524 CE130512 CE147226 and CE147277 (excluding all mortgages and
other similar financial charges) insofar as the same relate to or affect the
Premises.

                                   SCHEDULE 2

                              GUARANTEE PROVISIONS

1.       That the Tenant will at all times during the period in respect of which
         the Tenant is liable under the covenants herein contained pay the rents
         reserved by this Lease on the days and in manner herein provided for
         and will duly observe and perform all the covenants and conditions
         contained in this Lease and on the part of the Tenant to be observed
         and performed and that if the Tenant shall during such period default
         in any respect to pay the said rents or any of them in the manner
         aforesaid or to observe and perform the said covenants and conditions
         or any of them the Guarantor will on demand fully observe perform and
         discharge the same and without prejudice to the generality of the
         foregoing the Guarantor hereby further covenants by way of primary
         obligation and not merely liability as a guarantor or merely collateral
         to that of the Tenant to pay and make good to the Landlord forthwith on
         demand any losses costs damages and expenses occasioned to the Landlord
         arising out of or by reason of any default of the Tenant in respect of
         any of its obligations under the terms and provisions of this Lease
         during the said period or in respect of any judgment or order made
         against the Tenant during the said period and any neglect or
         forbearance on the part of the Landlord in enforcing or giving time for
         or other indulgence in respect of the observance or performance of any
         of the said agreements provisions and conditions (other than a release
         given under seal) and (subject to the




                                       47
<PAGE>   52

         provisions of the 1995 Act) any variation of the terms of this Lease
         shall not release the Guarantor from its liability under the agreements
         or guarantee on its part contained in this Lease

2.       That if during such period as aforesaid:-

         2.1      the Tenant shall go into liquidation and the liquidator
                  disclaims this Lease or

         2.2      the Tenant is dissolved or struck off the register and the
                  Crown disclaims this Lease or

         2.3      the Tenant ceases for any reason to be or to remain liable
                  under this Lease or to maintain its corporate existence
                  (otherwise than by merger consolidation or other similar
                  corporate transaction in which the surviving corporation
                  assumes or takes over all the liabilities of the Tenant under
                  this Lease) or

         2.4      this Lease shall be forfeited or otherwise prematurely
                  determined

         the Landlord may within six months following any such event by notice
         in writing require the Guarantor to enter into a lease in the like form
         as this Lease for the residue of the Contractual Term unexpired at the
         date of such event (or which but for any such disclaimer forfeiture or
         other event would have remained unexpired) but with the Guarantor as
         tenant thereunder at the same rents and subject to the like covenants
         provisions and conditions as are herein contained as a substitute in
         all respects for the Tenant under this Lease and so that the Review
         Date thereunder shall occur on the same date as the Review Date
         hereunder shall occur or would but for any such disclaimer forfeiture
         or other event have occurred (the said new lease and the rights and
         liabilities thereunder to take effect as from the date of such
         disclaimer forfeiture or other event) and the Guarantor shall thereupon
         execute and deliver to the Landlord a counterpart of the new lease in
         exchange for the relevant lease executed by the Landlord and
         contemporaneously therewith the Guarantor as tenant shall pay the first
         instalments of the rents due

3.       That if the Landlord shall not require the Guarantor to take a new
         lease the Guarantor shall nevertheless in addition and without
         prejudice to the Guarantor's other obligations under this Lease upon
         demand pay to the Landlord a sum equal to the rents and all other sums
         that would have been payable under this Lease at the times and in the
         manner at and in which the same would have been so payable in respect
         of the period of twelve months from and including the date of
         disclaimer or forfeiture or (if sooner) until the Landlord shall have
         granted a lease of the Premises to a third party




                                       48
<PAGE>   53

4.       That the Guarantor shall be jointly and severally liable with the
         Tenant (whether before or after any disclaimer by a liquidator or
         trustee in bankruptcy) for the fulfilment of all the Tenant's covenants
         conditions and other provisions contained in this Lease and the
         Landlord in the enforcement of its rights may proceed against the
         Guarantor as if the Guarantor was named as the Tenant in this Lease

5.       That the Guarantor waives any right to require the Landlord to proceed
         against the Tenant or to pursue any other remedy of any kind which may
         be available to the Landlord before proceeding against the Guarantor

6.       That the Guarantor shall not claim in any liquidation bankruptcy
         administration receivership composition or arrangement of the Tenant in
         competition with the Landlord and shall remit to the Landlord the
         proceeds of all judgments and all distributions it may receive from any
         liquidator trustee in bankruptcy administrator administrative receiver
         or supervisor of the Tenant and shall hold for the sole benefit of the
         Landlord all security and rights the Guarantor may have over assets of
         the Tenant while any liabilities of the Tenant or the Guarantor to the
         Landlord remain outstanding

7.       That this guarantee shall subsist for the benefit of the successors and
         assigns of the Landlord under this Lease without the necessity for any
         assignment of it

                                   SCHEDULE 3

                 REQUIREMENTS OF AUTHORISED GUARANTEE AGREEMENT

1.       The agreement shall be prepared by the Landlord's solicitors at the
         expense of the Tenant and shall be executed and take effect as a deed

2.       The agreement shall contain a clause to the effect that insofar as any
         provision of the agreement would prevent it being an authorised
         guarantee agreement within the meaning of the 1995 Act the agreement
         shall be read and construed and shall take effect as though that
         provision had not been included

3.       In the agreement the Tenant shall covenant with the Landlord for the
         benefit of the Landlord and its successors in title and assigns the
         owners for the time being of the reversion immediately expectant upon
         the determination of the Term and those entitled to the benefit of the
         agreement by virtue of the 1995 Act that:-


                                       49
<PAGE>   54

         3.1      at all times during the period ("RELEVANT PERIOD") beginning
                  with the date on which the assignment of this Lease to the
                  proposed assignee ("ASSIGNEE") takes effect and ending when
                  the Assignee is released by virtue of Section 5 of the 1995
                  Act from observance and performance thereof the Assignee will
                  duly observe and perform all the terms conditions and
                  covenants which by reference to the tenancy created by this
                  Lease are tenant covenants within the meaning of the 1995 Act
                  ("RELEVANT COVENANTS")

         3.2      if the Assignee shall default in any respect duly to observe
                  and perform the Relevant Covenants or any of them the Tenant
                  will on demand fully observe perform and discharge the same

         3.3      if the Assignee (being a corporation) shall go into
                  liquidation and the liquidator disclaims this Lease or is
                  dissolved or struck off the register and the Crown disclaims
                  this Lease or (being an individual) shall become bankrupt and
                  the trustee in bankruptcy disclaims this Lease the Landlord
                  may within six months following any such event by notice in
                  writing require the Tenant to enter into a lease in the like
                  form as this Lease for the residue of the Contractual Term
                  unexpired at the date of such event (or which but for any such
                  disclaimer would have remained unexpired) but with the Tenant
                  as tenant thereunder at the same rents and subject to the like
                  covenants provisions and conditions as are applicable thereto
                  at the date of such event as a substitute in all respects for
                  the Assignee and so that every Review Date thereunder shall
                  occur on the same date as every Review Date under this Lease
                  shall occur or would but for any such disclaimer have occurred
                  (the said new lease and the rights and liabilities thereunder
                  to take effect as from the date of such disclaimer) and the
                  Tenant shall thereupon execute and deliver to the Landlord a
                  counterpart of the new lease in exchange for the relevant
                  lease executed by the Landlord and contemporaneously therewith
                  the Tenant as tenant under the new lease shall pay the first
                  instalments of the rents due thereunder and the Landlord's
                  solicitors proper and reasonable costs of and in connection
                  with the preparation and completion of such new lease

4.       Without prejudice to the generality of the foregoing the Tenant shall
         further covenant with the Landlord by way of primary obligation and not
         merely as a guarantor of or collateral to the liability of the Assignee
         to pay and make good to the Landlord forthwith on demand any losses
         costs damages and expenses occasioned to the Landlord arising out of or
         by reason of any




                                       50
<PAGE>   55

         default of the Assignee in respect of any of its obligations under the
         Relevant Covenants during the Relevant Period

5.       The agreement shall contain an agreement and declaration to the effect
         that any neglect or forbearance on the part of the Landlord in
         enforcing or giving time for or other indulgence in respect of the
         observance or performance of any of the Relevant Covenants (other than
         a release given under seal) and (subject to the provisions of the 1995
         Act) any variation of the terms of the Lease shall not release the
         Tenant from its liability under the covenants or guarantee to be
         entered into by it in the agreement

                                   SCHEDULE 4

                                     PART 1

                               ("SERVICE CHARGE")

1.       In this Schedule the following expressions shall have the following
         meanings:-

         1.1      "SERVICE CHARGE" means the due proportion of the Service Costs
                  which is attributable from time to time to the Premises in
                  accordance with this Schedule

         1.2      "SERVICE CHARGE PERIOD" means a period of 12 months ending on
                  31st December in any year or such other period as the Landlord
                  may at its discretion from time to time determine and notify
                  in writing to the Tenant

         1.3      "SERVICE COSTS" means the total costs in any Service Charge
                  Period beginning or ending during the Term of providing the
                  Services and defraying the costs and expenses relating and
                  incidental thereto in accordance with this Schedule

         1.4      "SERVICES" means the services referred to in part 2 of this
                  Schedule or such of them as shall from time to time be
                  provided or undertaken by the Landlord

2.       In calculating the due proportion of the Service Costs attributable to
         the Premises the Landlord shall have regard to the relationship between
         the total floor area of the Premises and the total floor area of the
         Estate let or capable of being let by the Landlord but the Landlord
         shall be entitled to adopt such alternative fair and reasonable method
         of computation as it may decide and if having regard to the nature of
         expenditure incurred or to the nature of the premises in or forming
         part of the Estate benefited thereby or otherwise it shall be
         inappropriate to apportion




                                       51
<PAGE>   56

         the Service Costs or any item therein on such basis as aforesaid the
         Landlord shall be at liberty in its discretion to adopt such other
         method of calculation of the due proportion of the Service Costs to be
         attributed to the Premises as shall be fair and reasonable in the
         circumstances (including if appropriate attributing the whole of any
         such expenditure or item of expenditure to the Premises)

3.       The Service Charge shall be paid in manner following:-

         3.1      The Landlord shall be entitled to estimate the amount of the
                  Service Charge for any Service Charge Period and if the
                  Landlord so requires the Tenant shall pay in advance on
                  account of the Service Charge for that Service Charge Period
                  the amount provisionally so estimated by the Landlord by equal
                  advance payments on each of the Rent Days during the Service
                  Charge Period the first such payment to be made on the date of
                  this Lease being an apportioned sum in respect of the period
                  from the commencement date of the Term until the day preceding
                  the Rent Day next following the date of this Lease

         3.2      The Service Charge shall be deemed to accrue on a day to day
                  basis in order to ascertain the yearly rate thereof and for
                  the purpose of apportionment in respect of any periods of
                  other than one year

         3.3      The Landlord shall as soon as practicable after the end of
                  each Service Charge Period prepare or cause to be prepared and
                  submitted to the Tenant a statement showing the Service Costs
                  and the Service Charge for the Service Charge Period then
                  ended and upon such statement being certified by the Landlord
                  the same shall be final and binding on the Tenant

         3.4      If the amount of the Service Charge for the Service Charge
                  Period shall exceed the aggregate of the amounts paid on
                  account thereof for that period the amount of the excess shall
                  be due forthwith on demand from the Tenant but if it shall be
                  less the amount of the overpayment shall be credited to the
                  Tenant against the next quarterly payment of rent and/or
                  Service Charge or (if the Term shall have come to an end)
                  shall be repaid to the Tenant

         3.5      If the Landlord shall make any change to a Service Charge
                  Period such adjustments and apportionments shall be made as
                  shall be fair and reasonable for the purpose of computing the
                  Service Charge


                                       52
<PAGE>   57

         3.6      The provisions of this paragraph shall continue to apply
                  notwithstanding the expiry or sooner determination of this
                  Lease in respect of any Service Charge Period then current

         3.7      If the Landlord shall incur expenditure forming part of the
                  Service Costs which either is in respect of a matter which has
                  not been taken into account in arriving at the provisional
                  assessment of the Service Charge for that period or is of an
                  amount materially greater than has been allowed in arriving at
                  such provisional assessment the Landlord shall be entitled to
                  recover from the Tenant the due proportion of the whole of
                  such expenditure on the Rent Day next following such
                  expenditure being incurred by the Landlord

4.       In calculating the Service Costs:-

         4.1      the Landlord may include all VAT at the applicable rate
                  incurred or paid by the Landlord in respect of any expenditure
                  in connection with the Services or any of them save to the
                  extent that the same is recovered by the Landlord as input tax

         4.2      the Landlord may include all costs incurred in taking any
                  steps deemed desirable or expedient by the Landlord for
                  complying with or making any representations against or
                  otherwise contesting the incidence of the provisions of any
                  legislation or orders or statutory requirements thereunder
                  concerning town planning compulsory purchase public health
                  highways streets drainage or other matters relating to or
                  allegedly relating to the Estate for which no tenant of the
                  Estate is directly liable under any lease of any part of the
                  Estate

5.       The Landlord shall be entitled to include in the Service Costs a
         reasonable fee for itself or the cost of employing managing agents for
         the carrying out and provision of the Services in accordance with this
         Schedule

6.       The Tenant shall not be entitled to object to the Service Charge or any
         item comprised in the Service Costs or otherwise on any of the
         following grounds

         6.1      the inclusion in a subsequent Service Charge Period of any
                  item of expenditure or liability omitted from the Service
                  Costs for any preceding Service Charge Period



                                       53
<PAGE>   58

         6.2      that any item of the Service Costs might have been provided or
                  performed at a lower cost provided always the Landlord shall
                  have acted in accordance with the principles good estate
                  management

         6.3      disagreement with any estimate of future expenditure for which
                  the Landlord requires to make provision so long as the
                  Landlord acts reasonably and in good faith and in the absence
                  of manifest error

         6.4      the manner in which the Landlord exercises its discretion in
                  providing the Services so long as the Landlord acts in good
                  faith and in accordance with the principles of good estate
                  management

         6.5      the employment of managing agents or contractors to carry out
                  and provide on the Landlord's behalf the Services in
                  accordance with this Schedule

                                     PART 2

                                  ("SERVICES")

1.       The costs of and incidental to the installation inspection repair
         maintenance renewal lighting (including the installation of new
         lighting) and cleaning of the Estate (including without prejudice to
         the generality of the foregoing all roads car parks loading bays party
         walls party structures party fences walls fences signs stairways paths
         pavements yards gardens landscaped areas open spaces the Conduits air
         conditioning equipment sprinkler systems fire alarms smoke detectors
         lightning protectors fire fighting equipment hoist cradles gantries
         generators and other plant machinery and equipment in or about the
         Estate) and all other things the use of which is common to the Premises
         and other premises near or adjoining thereto (whether or not under the
         ownership or control of the Landlord) and including (for the avoidance
         of doubt) the Access Road.

2.       Insuring the Landlord against property owners liability third party
         liability and employers liability in respect of the Estate and such
         other risks perils and contingencies as the Landlord in its absolute
         discretion shall from time to time deem necessary or expedient

3.       Discharging all charges assessments and outgoings (including meter
         charges) for water electricity fuel telephone and public and other
         statutory utilities consumed on the Estate or used in connection with
         the provision of any of the services referred to in this part of this
         Schedule



                                       54
<PAGE>   59

4.       Paying any existing or future taxes rates charges duties assessments
         impositions and outgoings whatsoever in respect of the Estate

5.       Collecting and disposing of normal refuse from the Estate (including
         those parts thereof as are let or are capable of being let) and the
         provision repair maintenance and renewal of plant and equipment for the
         collection treatment packaging or disposing of refuse

6.       Providing operating maintaining repairing renewing and replacing such
         security systems for the Estate as the Landlord shall in its absolute
         discretion from time to time determine

7.       Providing maintaining replacing and renewing any notice boards or
         direction signs and the like on the Estate

8.       Providing and maintaining (at the Landlord's absolute discretion)
         plants shrubs trees garden or grassed areas or landscaped areas and
         floral decorations on the Estate and keeping the same properly
         maintained and cultivated

9.       Employing such staff and personnel as the Landlord shall think fit for
         the management of the Estate (including without prejudice to the
         generality of the foregoing the provision of cleaning security and
         horticultural services) and so that the costs of such employment shall
         include not only all such direct costs incurred but also the provision
         of uniforms the payment of national insurance contributions and other
         government levies by reference to employment of personnel the provision
         of pensions and payment of training and industrial levies and
         redundancy payments and any other expenses ancillary to the employment
         of personnel in connection with the provision of these services

10.      Providing repairing maintaining renewing and replacing such plant
         machinery equipment and materials as the Landlord may reasonably
         require for the proper provision or supply of the services from time to
         time provided or supplied in accordance with this Schedule

11.      Employing and paying the fees of any agents retained by the Landlord to
         manage the Estate and collect the rents thereof (including the
         preparation of accounts in relation to the Service Charge) and the fees
         and charges of any accountant surveyor or other professional adviser
         employed to certify any matter or thing requiring to be certified for
         the purpose of any of the provisions of this Schedule



                                       55
<PAGE>   60

12.      "DELETED"

13.      Such other services as the Landlord may reasonably require for the
         benefit and more efficient management use and promotion of the Estate
         and the comfort and convenience of the generality of the tenants on the
         Estate


                                     (  EXECUTED (but not delivered until the
                                     (  date hereof) as a deed by Spencer
                                     (  Holdings Plc by the affixing of its
                                     (  Common Seal in the presence of:-


                                        /s/ James Spencer
                                        -------------------------------------
                                        Director


                                        /s/ Kate Spencer
                                        -------------------------------------
                                        Secretary








                                     (  EXECUTED (but not delivered until the
                                     (  date hereof) as a deed by StarTek Europe
                                     (  Limited by the affixing of its Common
                                     (  Seal in the presence of:-


                                        /s/ Michael W. Morgan
                                        -------------------------------------
                                        President



                                        /s/ Dennis M. Swenson
                                        -------------------------------------
                                        Secretary






                                       56


<TABLE> <S> <C>

<ARTICLE> 5
<LEGEND>
THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE STARTEK,
INC. CONDENSED CONSOLIDATED BALANCE SHEET (UNAUDITED) AS OF JUNE 30, 1999 AND
CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS (UNAUDITED) FOR THE SIX MONTHS
ENDED JUNE 30, 1999 INCLUDED IN STARTEK, INC'S FORM 10-Q FOR THE THREE MONTHS
ENDED JUNE 30, 1999 AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH
FINANCIAL STATEMENTS.
</LEGEND>
<MULTIPLIER> 1,000
<CURRENCY> US

<S>                             <C>
<PERIOD-TYPE>                   6-MOS
<FISCAL-YEAR-END>                          DEC-31-1999
<PERIOD-START>                             JAN-01-1999
<PERIOD-END>                               JUN-30-1999
<EXCHANGE-RATE>                                      1
<CASH>                                          14,295
<SECURITIES>                                    27,374
<RECEIVABLES>                                   14,000
<ALLOWANCES>                                       622
<INVENTORY>                                      1,700
<CURRENT-ASSETS>                                58,624
<PP&E>                                          30,664
<DEPRECIATION>                                   9,699
<TOTAL-ASSETS>                                  79,667
<CURRENT-LIABILITIES>                           16,859
<BONDS>                                          2,796
                                0
                                          0
<COMMON>                                           138
<OTHER-SE>                                      59,322
<TOTAL-LIABILITY-AND-EQUITY>                    79,667
<SALES>                                              0
<TOTAL-REVENUES>                                86,573
<CGS>                                                0
<TOTAL-COSTS>                                        0
<OTHER-EXPENSES>                                70,380
<LOSS-PROVISION>                                   237
<INTEREST-EXPENSE>                                 141
<INCOME-PRETAX>                                  7,832
<INCOME-TAX>                                     2,915
<INCOME-CONTINUING>                              4,917
<DISCONTINUED>                                       0
<EXTRAORDINARY>                                      0
<CHANGES>                                            0
<NET-INCOME>                                     4,917
<EPS-BASIC>                                       0.36
<EPS-DILUTED>                                     0.36


</TABLE>


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