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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D. C. 20549
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FORM 8-K
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Current Report
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report: October 2, 1998
(Date of earliest event reported): September 23, 1998
MELITA INTERNATIONAL CORPORATION
(Exact name of Company specified in its charter)
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GEORGIA 0-22317 58-1378534
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(State or other jurisdiction of (Commission File Number) (IRS Employer Identification No.)
incorporation or organization)
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5051 PEACHTREE CORNERS CIRCLE
NORCROSS, GEORGIA 30092-2500
(Address of principal executive offices) (Zip Code)
(770) 239-4000
(Company's telephone number, including area code)
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ITEM 5. OTHER EVENTS
Melita International Corporation announced the appointment of Carl James Schaper
as its President and Chief Operating Officer effective September 23, 1998.
ITEM 7. FINANCIAL STATEMENTS and EXHIBITS.
(c) Exhibits
99 Press Release
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934,
the registrant has duly caused this report to be signed on its behalf by the
undersigned hereunto duly authorized.
MELITA INTERNATIONAL CORPORATION
/s/ Dan K. Lowring
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DAN K. LOWRING
Chief Financial Officer, Treasurer and Secretary
Date: October 2, 1998
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EXHIBIT INDEX
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Exhibit Page No.
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99 Press Release 5
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EXHIBIT 99
Melita International Names Former D&B Software Executive Jim Schaper As
President And Chief Operating Officer
NORCROSS, Ga.--(BUSINESS WIRE)--Sept. 23, 1998--Melita(R) International (Nasdaq:
MELI), provider of integrated customer interaction and intelligent call
management solutions for call centers, announces it has appointed Carl James
(Jim) Schaper, 46, to the position of president and chief operating officer.
"Jim is an experienced, results-driven software executive," says Aleksander
Szlam, chairman and CEO of Melita International. "His enterprise software
background, combined with his domestic and international general management
experience, make him an excellent match for Melita."
Schaper worked at Dun & Bradstreet Software from 1994-96, where he rose to
president and CEO from executive vice president and COO at the $358 million,
2,200 employee software company. Under Schaper's management, customer retention
rates greatly improved and enterprise client server software sales grew from
approximately $25 million in 1994 to $95 million in 1995. In November 1996 Dun &
Bradstreet Software was sold to Geac Computer Corporation Limited (TSE: GAC).
Prior to joining D&B Software, Schaper was senior vice president, worldwide
sales and marketing, with Banyan Systems. He has also held executive and sales
positions with Memorex Telex, Inc. and Wahl and Wahl, Inc., a distributor of
Lanier products.
In 1997 Schaper joined Medaphis Corporation as executive vice president working
as part of a new turnaround team and was later promoted to COO. He strengthened
the management team, grew software revenues and margins and focused the systems
integration division on the customer interaction consulting and implementation
market. Most recently, on an interim basis, Schaper was CEO of Authorgenics, an
artificial intelligence development technology start-up.
Schaper grew up in Atlanta and attended the University of South Carolina where
he earned a degree in advertising and public relations. Commenting on his
appointment, Schaper said, "Alek Szlam's technology and market vision, teamed
with my ability to drive growth and successfully manage operations, will further
strengthen Melita's position in the global marketplace."
About Melita.
Melita International is a leading total-solution provider of integrated customer
interaction and intelligent call management systems that enable businesses to
automate their call center activities, enhance telephony-based customer commerce
and provide a superior level of Customer Care(R). The company's products include
PhoneFrame(R) Explorer, MAGELLAN(tm), Melita OpenClient Access (desktop software
development and integration environment) and the MPACT(tm) CTI platform.
Melita's 2000NOW program ensures Year 2000 compliance of products now shipping
and provides a Year 2000 migration path for legacy systems. Additional services
are provided through the COMPASS(tm) service offering, including consultation,
analysis and professional services, enhancing the productivity of call centers.
Melita International's worldwide customers include leading organizations in the
financial services, retail, media, communications and service bureau industries.
The company, which conducts business in more than 30 countries and has offices
throughout the world, began operations in 1983. BusinessWeek ranked Melita in
its prestigious annual "Hot Growth Companies" listing in 1998. Melita
International's web address is http://www.melita.com. Melita's shares are traded
on the NASDAQ Stock Exchange under the symbol "MELI".
