GENESYS TELECOMMUNICATIONS LABORATORIES INC
S-8, 1997-08-15
PREPACKAGED SOFTWARE
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<PAGE>
 
    As filed with the Securities and Exchange Commission on August 15, 1997
                                              Registration No. 333-_____________
                                                                                
================================================================================

                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549
                            -----------------------
                                    FORM S-8
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933
                            -----------------------

                 GENESYS TELECOMMUNICATIONS  LABORATORIES, INC.
               (Exact name of issuer as specified in its charter)
          CALIFORNIA                                      94-3120525
  (State or other jurisdiction                 (IRS Employer Identification No.)
of incorporation or organization)
              1155 MARKET STREET SAN FRANCISCO, CALIFORNIA  94103
             (Address of principal executive offices)    (Zip Code)
                            ------------------------
                 GENESYS TELECOMMUNICATIONS  LABORATORIES, INC.
                           1997 STOCK INCENTIVE PLAN
                          EMPLOYEE STOCK PURCHASE PLAN
                   INTERNATIONAL EMPLOYEE STOCK PURCHASE PLAN
                      OPTIONS GRANTED PURSUANT TO WRITTEN
                    COMPENSATION AGREEMENTS TO MESSRS. LEVY,
                   DUNLEVIE, JORDAN, SHENKMAN AND MILOSLAVSKY
                           (Full title of the plans)
                            -----------------------
                                GREGORY SHENKMAN
                     PRESIDENT AND CHIEF EXECUTIVE OFFICER
                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
              1155 MARKET STREET SAN FRANCISCO, CALIFORNIA  94103
                    (Name and address of agent for service)
                                 (415) 437-1100
         (Telephone number, including area code, of agent for service)
                            ------------------------

                        CALCULATION OF REGISTRATION FEE
<TABLE>
<CAPTION>
 
                                                                                      Proposed         Proposed
  Title of                                                                             Maximum         Maximum
 Securities                                          Amount           Offering        Aggregate       Amount of
    to be                                             to be            Price          Offering       Registration
 Registered                                       Registered(1)      per Share          Price            Fee
 ----------                                       -------------      ---------          -----            ---      
<S>                                                <C>                 <C>              <C>               <C>
 
1997 Stock Incentive Plan
- -------------------------
 
Options to Purchase
Common Stock:                                        9,845,207          N/A                N/A              N/A
 
Common Stock:
 
(Subject to outstanding options)              6,984,003 shares       $ 4.2600(2)      $29,751,852.78(2)    $ 9,016.00
 
(Available for future grant)                  2,861,204 shares       $27.5625(3)      $78,861,935.25(3)    $23,898.00
</TABLE>
<PAGE>
 
<TABLE>
<S>                                             <C>                  <C>             <C>              <C>
Employee Stock Purchase Plan
- ----------------------------
 
Common Stock                                    500,000 shares       $27.5625(3)     $13,781,250.00(3)    $4,176.00
 
International Employee
Stock Purchase Plan
- -------------------
 
Common Stock                                    500,000 shares       $27.5625(3)     $13,781,250.00(3)    $4,176.00
 
Options Granted pursuant to Written
- -----------------------------------
Compensation Agreements to Messrs. Levy,
- ----------------------------------------
Dunlevie, Jordan, Shenkman and Miloslavsky
- ------------------------------------------
 
Options to Purchase
Common Stock                                    152,000 shares            N/A               N/A               N/A
 
Common Stock                                    152,000 shares       $7.50 (2)       $ 1,140,000.00(2)    $  345.00
</TABLE>
                                     
                                               Aggregate Filing Fee $41,611.00

 
================================================================================
(1)  This Registration Statement shall also cover any additional shares of
     Common Stock which become issuable under the 1997 Stock Incentive Plan,
     Employee Stock Purchase Plan, International Employee Stock Purchase Plan
     and the options granted to Messrs. Levy, Dunlevie, Jordan, Shenkman and
     Miloslavsky pursuant to the Written Compensation Agreements for any reason
     of any stock dividend, stock split, recapitalization or other similar
     transaction effected without the receipt of consideration which results in
     an increase in the number of the outstanding shares of Common Stock of
     Genesys Telecommunications Laboratories, Inc.

(2)  Calculated solely for purposes of this offering under rule 457(h) of the
     Securities Act of 1933, as amended, on the basis of the weighted average
     exercise price of the options.

(3)  Calculated solely for purposes of this offering under Rule 457(h) of the
     Securities Act of 1933, as amended, on the basis of the average of the high
     and low selling prices per share of Common Stock of Genesys
     Telecommunications Laboratories, Inc. on August 11, 1997, as reported on
     the Nasdaq National Market.

                                       2
<PAGE>
 
                                    PART II

               INFORMATION REQUIRED IN THE REGISTRATION STATEMENT


Item 3.  Incorporation of Documents by Reference
         ---------------------------------------

     Genesys Telecommunications Laboratories, Inc. (the "Registrant") hereby
incorporates by reference into this Registration Statement the following
documents previously filed with the Securities and Exchange Commission (the
"SEC"):

     (a)  The Registrant's Prospectus filed with the SEC pursuant to Rule 424(b)
          of the Securities Act of 1933, as amended (the "1933 Act"), in
          connection with Registration Statement No. 333-24479 on Form S-1,
          filed with the SEC on April 3, 1997 and the amendments thereto, in
          which there is set forth audited financial statements for the
          Registrant's fiscal year ended March 31, 1997; and

     (b)  The Registrant's Registration Statement No. 00-022605 on Form 8-A
          filed with the SEC on May 27, 1997 pursuant to Section 12 of the
          Securities Exchange Act of 1934, as amended (the "1934 Act"), in which
          there is described the terms, rights and provisions applicable to the
          Registrant's outstanding Common Stock.

     All reports and definitive proxy or information statements filed pursuant
to Section 13(a), 13(c), 14 or 15(d) of the 1934 Act after the date of this
Registration Statement and prior to the filing of a post-effective amendment
which indicates that all securities offered hereby have been sold or which
deregisters all securities then remaining unsold shall be deemed to be
incorporated by reference into this Registration Statement and to be a part
hereof from the date of filing of such documents.  Any statement contained in a
document incorporated or deemed to be incorporated by reference herein shall be
deemed to be modified or superseded for purposes of this Registration Statement
to the extent that a statement contained herein or in any subsequently filed
document which also is deemed to be incorporated by reference herein modifies or
supersedes such statement.  Any such statement so modified or superseded shall
not be deemed, except as so modified or superseded, to constitute a part of this
Registration Statement.


Item 4.  Description of Securities
         -------------------------

     Not Applicable.


Item 5.  Interests of Named Experts and Counsel
         --------------------------------------

     Not Applicable.


Item 6.  Indemnification of Directors and Officers
         -----------------------------------------

      The Registrant's Restated Articles of Incorporation, as amended, and
Amended and Restated Bylaws provide for indemnification of its directors,
officers, employees and other agents to the maximum extent permitted by the
California Corporations Code.  This is intended to eliminate the personal
liability of a director for monetary damages in an action brought by or in the
right of the Registrant for breach of a director's duties to the Registrant or
its shareholders, except for liability: (1) for acts or omissions that involve
intentional misconduct or a knowing and culpable violation of law; (2) for acts
or omissions that a director believes to be contrary to the best interests of
the Registrant or its shareholders or that involve the absence of good faith on
the part of the director; (3) for any transaction from which a director derived
an improper personal benefit; (4) 

                                       
<PAGE>
 
for acts or omissions that constitute an unexcused pattern of inattention that
amounts to an abdication of the director's duty to the Registrant or its
shareholders; (6) with respect to certain transactions, or the approval of
transactions, in which a director has a material financial interest; and (7)
with respect to approval of certain improper distributions to shareholders or
certain loans or guarantees.

     In addition, the Registrant has entered into separate Indemnification
Agreements with each of its directors and officers.  These agreements require
the Registrant to indemnify its officer and directors to the fullest extent
permitted by law, including circumstances in which indemnification would
otherwise be discretionary.  Among other things, the agreements require the
Registrant to indemnify directors and officers against certain liabilities that
may arise by reason of their status or service as directors and officers and to
advance their expenses incurred as a result of any proceeding against them as to
which they could be indemnified.

Item 7.  Exemption from Registration Claimed
         -----------------------------------

     Not Applicable.

Item 8.  Exhibits
         --------

  Number    Exhibit
  ------    -------
   4.0      Instruments Defining Rights of Stockholders.  Reference is made to
            Registrant's Registration Statement No. 00-022605 on Form 8-A which
            is incorporated herein by reference pursuant to Item 3(c).
   5.0      Opinion and consent of Brobeck, Phleger & Harrison LLP.
  23.1      Consent of Arthur Andersen LLP, Independent Accountants.
  23.2      Consent of Brobeck, Phleger & Harrison LLP is contained in Exhibit
            5.
  24.0      Power of Attorney.  Reference is made to page II-5 of this
            Registration Statement.
  99.1      1997 Stock Incentive Plan.
  99.2      Form of Notice of Grant of Stock Option.
  99.3      Form of Stock Option Agreement.
  99.4      Form of Addendum to Stock Option Agreement (Limited Stock
            Appreciation Right).
  99.5      Form of Addendum to Stock Option Agreement (Involuntary Termination
            Following Change in Control).
  99.6      Form of Addendum to Stock Option Agreement (Involuntary Termination
            Following Corporate Transaction).
  99.7      Form of Stock Issuance Agreement.
  99.8      Form of Addendum to Stock Issuance Agreement (Involuntary
            Termination Following Change in Control).
  99.9      Form of Addendum to Stock Issuance Agreement (Involuntary
            Termination Following Corporate Transaction).
  99.10     Form of Notice of Grant of Automatic Stock Option (Initial 30,000-
            Share Grant).
  99.11     Form of Notice of Grant of Automatic Stock Option (Initial 20,000-
            Share Grant).
  99.12     Form of Notice of Grant of Automatic Stock Option (Annual Grant).
  99.13     Form of Automatic Stock Option Agreement.
  99.14     Employee Stock Purchase Plan.
  99.15     Form of Stock Purchase Agreement.
  99.16     Form of Enrollment/Change Form.
  99.17     International Employee Stock Purchase Plan.
  99.18     Form of Stock Purchase Agreement.
  99.19     Form of Enrollment/Change Form.
  99.20     Form of Written Compensation Agreement for options granted to
            Messrs. Levy, Dunlevie, 

                                     II-2
<PAGE>
 
<TABLE> 
<S>         <C> 
            Jordan, Shenkman and Miloslavsky. 

  99.21     Form of Notice of Grant of Stock Options for options granted to
            Messrs. Levy, Dunlevie and Jordan (30,000 shares).
  99.22     Form of Notice of Grant of Stock Options for options granted to
            Messrs. Levy, Dunlevie and Jordan (20,000 shares).
  99.23     Form of Stock Option Agreement for options granted to Messrs. Levy,
            Dunlevie and Jordan.
  99.24     Form of Stock Option Agreement for options granted to Messrs.
            Shenkman and Miloslavsky.
</TABLE> 

Item 9.  Undertakings
         ------------

     A.   The undersigned Registrant hereby undertakes:  (1) to file, during any
period in which offers or sales are being made, a post-effective amendment to
this Registration Statement (i) to include any prospectus required by Section
10(a)(3) of the 1933 Act, (ii) to reflect in the prospectus any facts or events
arising after the effective date of this Registration Statement (or the most
recent post-effective amendment thereof) which, individually or in the
aggregate, represent a fundamental change in the information set forth in this
Registration Statement and (iii) to include any material information with
respect to the plan of distribution not previously disclosed in this
Registration Statement or any material change to such information in this
Registration Statement; provided, however, that clauses (1)(i) and (1)(ii) shall
                        --------                                                
not apply if the information required to be included in a post-effective
amendment by those paragraphs is contained in periodic reports filed by the
Registrant pursuant to Section 13 or Section 15(d) of the 1934 Act that are
incorporated by reference into this Registration Statement; (2) that for the
purpose of determining any liability under the 1933 Act each such post-effective
amendment shall be deemed to be a new registration statement relating to the
securities offered therein and the offering of such securities at that time
shall be deemed to be the initial bona fide offering thereof; and (3) to remove
from registration by means of a post-effective amendment any of the securities
being registered which remain unsold at the termination of the Registrant's 1997
Stock Incentive Plan, Employee Stock Purchase Plan and/or International Employee
Stock Purchase Plan, or the expiration of the options granted to Messrs. Levy,
Dunlevie, Jordan, Shenkman and Miloslavsky.

     B.   The undersigned Registrant hereby undertakes that, for purposes of
determining any liability under the 1933 Act, each filing of the Registrant's
annual report pursuant to Section 13(a) or Section 15(d) of the 1934 Act that is
incorporated by reference into this Registration Statement shall be deemed to be
a new registration statement relating to the securities offered therein, and the
offering of such securities at that time shall be deemed to be the initial bona
fide offering thereof.

     C. Insofar as indemnification for liabilities arising under the 1933 Act
may be permitted to directors, officers, or controlling persons of the
Registrant pursuant to the foregoing provisions, or otherwise, the Registrant
has been advised that, in the opinion of the SEC, such indemnification is
against public policy as expressed in the 1933 Act, and is, therefore,
unenforceable. In the event that a claim for indemnification against such
liabilities (other than the payment by the Registrant of expenses incurred or
paid by a director, officer, or controlling person of the Registrant in the
successful defense of any action, suit, or proceeding) is asserted by such
director, officer, or controlling person in connection with the securities being
registered, the Registrant will, unless in the opinion of its counsel the matter
has been settled by controlling precedent, submit to a court of appropriate
jurisdiction the question whether such indemnification by it is against public
policy as expressed in the 1933 Act and will be governed by the final
adjudication of such issue.

                                     II-3
<PAGE>
 
                                   SIGNATURES

     Pursuant to the requirements of the Securities Act of 1933, as amended, the
Registrant certifies that it has reasonable grounds to believe that it meets all
of the requirements for filing on Form S-8, and has duly caused this
Registration Statement to be signed on its behalf by the undersigned, thereunto
duly authorized, in the City of San Francisco, State of California, on this 12th
day of August, 1997.

                                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.


                                 By:   /s/ Gregory Shenkman
                                    ------------------------------------
                                      Gregory Shenkman
                                      President and Chief Executive Officer


                               POWER OF ATTORNEY
                               -----------------

KNOW ALL PERSONS BY THESE PRESENTS:

     That the undersigned officers and directors of Genesys Telecommunications
Laboratories, Inc., a California corporation, do hereby constitute and appoint
Gregory Shenkman and Alec Miloslavsky, and each of them, the lawful attorneys-
in-fact and agents with full power and authority to do any and all acts and
things and to execute any and all instruments which said attorneys and agents
determine may be necessary or advisable or required to enable said corporation
to comply with the Securities Act of 1933, as amended, and any rules or
regulations or requirements of the Securities and Exchange Commission in
connection with this Registration Statement.  Without limiting the generality of
the foregoing power and authority, the powers granted include the power and
authority to sign the names of the undersigned officers and directors in the
capacities indicated below to this Registration Statement, to any and all
amendments, both pre-effective and post-effective, and supplements to this
Registration Statement, and to any and all instruments or documents filed as
part of or in conjunction with this Registration Statement or amendments or
supplements thereof, and the undersigned hereby ratifies and confirms that said
attorneys and agents shall do or cause to be done by virtue hereof.  This Power
of Attorney may be signed in several counterparts.

     IN WITNESS WHEREOF, each of the undersigned has executed this Power of
Attorney as of the date indicated.

     Pursuant to the requirements of the Securities Act of 1933, as amended,
this Registration Statement has been signed below by the following persons in
the capacities and on the dates indicated.

<TABLE> 
<CAPTION> 

Signature                    Title                                        Date
- ---------                    -----                                        ---- 

<S>                          <C>                                          <C> 
/s/ Gregory Shenkman         President, Chief Executive Officer           August 12, 1997
- --------------------         and Director (Principal Executive Officer)
Gregory Shenkman         


/s/ Alec Miloslavsky         Vice Chairman, Chief Technical Officer       August 12, 1997 
- --------------------         and Director                                    
Alec Miloslavsky                   
</TABLE> 

                                     II-4
<PAGE>
 
<TABLE> 
<CAPTION> 

Signature                    Title                                        Date
- ---------                    -----                                        ----

<S>                          <C>                                          <C> 
/s/ James Jordan             Chairman of the Board and Director           August 12, 1997
- ----------------                                                               
James Jordan



/s/ Michael J. McCloskey     Vice President, Finance and                  August 12, 1997
- ------------------------     International, Chief Financial 
Michael J. McCloskey         Officer and Secretary (Principal 
                             Financial and Accounting Officer) 


/s/ Bruce Dunlevie           Director                                     August 12, 1997
- ------------------                                      
Bruce Dunlevie



/s/ Paul D. Levy             Director                                     August 12, 1997
- ----------------                                             
Paul D. Levy
</TABLE> 


                                     II-5

<PAGE>
 
                                                                   EXHIBIT 5.0

               [LETTERHEAD OF BROBECK, PHLEGER & HARRISON LLP]

                               August 12, 1997

Genesys Telecommunications Laboratories, Inc.
1155 Market Street
San Francisco, CA 94103

        Re:  Registration Statement for Offering of
             an Aggregate of 10,997,207 Shares of Common Stock
             -------------------------------------------------

Ladies and Gentlemen:

        We refer to your Registration Statement on Form S-8 (the "Registration
Statement") under the Securities Act of 1933, as amended, of (i) 9,845,207 
shares of the Common Stock of Genesys Telecommunications Laboratories, Inc. 
(the "Company") under the Company's 1997 Stock Incentive Plan, (ii) 500,000 
shares of Common Stock under the Company's Employee Stock Purchase Plan, (iii)
500,000 shares of Common Stock under the Company's International Employee 
Stock Purchase Plan, and (iv) an aggregate of 152,000 shares of Common Stock 
to be issued pursuant to Written Compensation Agreements between the Company 
and each of Messrs. Levy, Dunlevie, Jordan, Shenkman and Miloslavsky. We 
advise you that, in our opinion, when such shares have been issued and sold 
pursuant to the applicable provisions of the 1997 Stock Incentive Plan, 
Employee Stock Purchase Plan, International Employee Stock Purchase Plan and 
the options granted to Messrs. Levy, Dunlevie, Jordan, Shenkman and 
Miloslavsky and in accordance with the Registration Statement, such shares 
will be duly authorized, validly issued, fully paid and non-assessable shares 
of the Company's Common Stock.

        We hereby consent to the filing of this opinion as an exhibit to the 
Registration Statement.

                                        Very truly yours,

                                        BROBECK, PHLEGER & HARRISON LLP

<PAGE>
 
                                                                  EXHIBIT 23.1

                  CONSENT OF INDEPENDENT PUBLIC ACCOUNTANTS

        As independent public accountants, we hereby consent to the 
incorporation by reference in this registration statement on Form S-8 of our 
report dated May 1, 1997 included in the Genesys Telecommunications 
Laboratories Corporation's Form S-1 as filed on May 7, 1997 and to all 
references to our Firm included in this registration statement. 

                                        /s/ Arthur Andersen LLP
                                        -------------------------------
                                        ARTHUR ANDERSEN LLP

San Jose, California
August 8, 1997

<PAGE>
 
                                                                    EXHIBIT 99.1

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                           1997 STOCK INCENTIVE PLAN
                           -------------------------


                                  ARTICLE ONE

                               GENERAL PROVISIONS
                               ------------------


     I.   PURPOSE OF THE PLAN

          This 1997 Stock Incentive Plan is intended to promote the interests of
Genesys Telecommunications Laboratories, Inc., a California corporation, by
providing eligible persons with the opportunity to acquire a proprietary
interest, or otherwise increase their proprietary interest, in the Corporation
as an incentive for them to remain in the service of the Corporation.

          Capitalized terms shall have the meanings assigned to such terms in
the attached Appendix.

     II.  STRUCTURE OF THE PLAN

          A.  The Plan shall be divided into four separate equity programs:

          -   the Discretionary Option Grant Program under which eligible
persons may, at the discretion of the Plan Administrator, be granted options to
purchase shares of Common Stock,

          -   the Salary Investment Option Grant Program under which eligible
employees may elect to have a portion of their base salary invested each year in
special option grants,

          -   the Stock Issuance Program under which eligible persons may, at
the discretion of the Plan Administrator, be issued shares of Common Stock
directly, either through the immediate purchase of such shares or as a bonus for
services rendered the Corporation (or any Parent or Subsidiary), and

          -   the Automatic Option Grant Program under which eligible non-
employee Board members shall automatically receive option grants at periodic
intervals to purchase shares of Common Stock.

          B.  The provisions of Articles One and Six shall apply to all equity
programs under the Plan and shall govern the interests of all persons under the
Plan.
<PAGE>
 
     III. ADMINISTRATION OF THE PLAN

          A.  Prior to the Section 12 Registration Date, the Discretionary
Option Grant and Stock Issuance Programs shall be administered by the Board.
Beginning with the Section 12 Registration Date, the Primary Committee shall
have sole and exclusive authority to administer the Discretionary Option Grant
and Stock Issuance Programs with respect to Section 16 Insiders and shall have
sole and exclusive authority to administer the Salary Investment Option Grant
Program with respect to all eligible individuals.

          B.  Administration of the Discretionary Option Grant and Stock
Issuance Programs with respect to all other persons eligible to participate in
those programs may, at the Board's discretion, be vested in the Primary
Committee or a Secondary Committee, or the Board may retain the power to
administer those programs with respect to all such persons.

          C.  Members of the Primary Committee or any Secondary Committee shall
serve for such period of time as the Board may determine and may be removed by
the Board at any time. The Board may also at any time terminate the functions of
any Secondary Committee and reassume all powers and authority previously
delegated to such committee.

          D.  Each Plan Administrator shall, within the scope of its
administrative functions under the Plan, have full power and authority (subject
to the provisions of the Plan) to establish such rules and regulations as it may
deem appropriate for proper administration of the Discretionary Option Grant,
Salary Investment Option Grant and Stock Issuance Programs and to make such
determinations under, and issue such interpretations of, the provisions of such
programs and any outstanding options or stock issuances thereunder as it may
deem necessary or advisable. Decisions of the Plan Administrator within the
scope of its administrative functions under the Plan shall be final and binding
on all parties who have an interest in the Discretionary Option Grant, Salary
Investment Option Grant and Stock Issuance Programs under its jurisdiction or
any option or stock issuance thereunder.

          E.  Service on the Primary Committee or the Secondary Committee shall
constitute service as a Board member, and members of each such committee shall
accordingly be entitled to full indemnification and reimbursement as Board
members for their service on such committee. No member of the Primary Committee
or the Secondary Committee shall be liable for any act or omission made in good
faith with respect to the Plan or any option grants or stock issuances under the
Plan.

          F.  Administration of the Automatic Option Grant Program shall be 
self-executing in accordance with the terms of that program, and no Plan
Administrator shall exercise any discretionary functions with respect to any
option grants or stock issuances made under such program.

                                       2
<PAGE>
 
     IV.  ELIGIBILITY

          A.  The persons eligible to participate in the Discretionary Option
Grant and Stock Issuance Programs are as follows:

         (i)    Employees,

         (ii)   non-employee members of the Board or the board of directors
     of any Parent or Subsidiary, and

         (iii)  consultants and other independent advisors who provide
     services to the Corporation (or any Parent or Subsidiary).

          B.   Only Employees who are Section 16 Insiders or other highly
compensated individuals shall be eligible to participate in the Salary
Investment Option Grant Program.  The Primary Committee shall have the
discretion to determine the calendar years in which the Salary Investment Option
Grant Program is to be in effect, the individuals who may participate in such
program and the specific date on which the option grants thereunder are to be
awarded.

          C.   Each Plan Administrator shall, within the scope of its
administrative jurisdiction under the Plan, have full authority to determine,
(i) with respect to the option grants under the Discretionary Option Grant
Program, which eligible persons are to receive option grants, the time or times
when such option grants are to be made, the number of shares to be covered by
each such grant, the status of the granted option as either an Incentive Option
or a Non-Statutory Option, the time or times when each option is to become
exercisable, the vesting schedule (if any) applicable to the option shares and
the maximum term for which the option is to remain outstanding and (ii) with
respect to stock issuances under the Stock Issuance Program, which eligible
persons are to receive stock issuances, the time or times when such issuances
are to be made, the number of shares to be issued to each Participant, the
vesting schedule (if any) applicable to the issued shares and the consideration
for such shares.

          D.   The Plan Administrator shall have the absolute discretion either
to grant options in accordance with the Discretionary Option Grant Program or to
effect stock issuances in accordance with the Stock Issuance Program.

          E.   The individuals who shall be eligible to participate in the
Automatic Option Grant Program shall be limited to (i) those individuals who
first become non-employee Board members after the Underwriting Date, whether
through appointment by the Board or election by the Corporation's shareholders,
and (ii) those individuals who continue to serve as non-employee Board members
at one or more Annual Shareholders Meetings held after the Underwriting Date.  A
non-employee Board member who has previously been in the employ of the
Corporation (or any Parent or Subsidiary) shall not be

                                       3
<PAGE>
 
eligible to receive an option grant under the Automatic Option Grant Program at
the time he or she first becomes a non-employee Board member, but shall be
eligible to receive periodic annual option grants under the Automatic Option
Grant Program while he or she continues to serve as a non-employee Board member.

     V.  STOCK SUBJECT TO THE PLAN

          A.   The stock issuable under the Plan shall be shares of authorized
but unissued or reacquired Common Stock, including shares repurchased by the
Corporation on the open market.  The maximum number of shares of Common Stock
initially reserved for issuance over the term of the Plan shall not exceed
10,315,957 shares.  Such authorized share reserve is comprised of (i) the number
of shares which remain available for issuance, as of the Plan Effective Date,
under the Predecessor Plan as last approved by the Corporation's shareholders,
including the shares subject to the outstanding options to be incorporated into
the Plan and the additional shares which would otherwise be available for future
grant, plus (ii) an additional increase of 2,400,000 shares authorized by the
Board but subject to shareholder approval prior to the Section 12 Registration
Date.

          B.   The number of shares of Common Stock available for issuance under
the Plan shall automatically increase on the first trading day of each fiscal
year during the term of the Plan, beginning with the 1999 fiscal year, by an
amount equal to five percent (5%) of the shares of Common Stock outstanding on
the last trading day of the immediately preceding fiscal year.  No Incentive
Options may be granted on the basis of the additional shares of Common Stock
resulting from such annual increases.

          C.   No one person participating in the Plan may receive options,
separately exercisable stock appreciation rights and direct stock issuances for
more than 750,000 shares of Common Stock in the aggregate per calendar year,
beginning with the 1997 calendar year.

          D.   Shares of Common Stock subject to outstanding options (including
options incorporated into this Plan from the Predecessor Plan) shall be
available for subsequent issuance under the Plan to the extent those options
expire or terminate for any reason prior to exercise in full.  Unvested shares
issued under the Plan and subsequently cancelled or repurchased by the
Corporation, at the original issue price paid per share, pursuant to the
Corporation's repurchase rights under the Plan shall be added back to the number
of shares of Common Stock reserved for issuance under the Plan and shall
accordingly be available for reissuance through one or more subsequent option
grants or direct stock issuances under the Plan.  Shares subject to any stock
appreciation rights exercised under the Plan shall reduce on a share-for-share
basis the number of shares of Common Stock available for subsequent issuance
under the Plan.  In addition, should the exercise price of an option under the
Plan be paid with shares of Common Stock or should shares of Common Stock
otherwise issuable under the Plan be withheld by the Corporation in satisfaction
of the withholding taxes incurred in connection with the exercise of an option
or the vesting of a stock issuance under the Plan, then the number of shares of
Common

                                       4
<PAGE>
 
Stock available for issuance under the Plan shall be reduced by the gross number
of shares for which the option is exercised or which vest under the stock
issuance, and not by the net number of shares of Common Stock issued to the
holder of such option or stock issuance.

          E.   If any change is made to the Common Stock by reason of any stock
split, stock dividend, recapitalization, combination of shares, exchange of
shares or other change affecting the outstanding Common Stock as a class without
the Corporation's receipt of consideration, appropriate adjustments shall be
made to (i) the maximum number and/or class of securities issuable under the
Plan, (ii) the number and/or class of securities for which any one person may be
granted stock options, separately exercisable stock appreciation rights and
direct stock issuances under this Plan per calendar year, (iii) the number
and/or class of securities for which grants are subsequently to be made under
the Automatic Option Grant Program to new and continuing non-employee Board
members, (iv) the number and/or class of securities and the exercise price per
share in effect under each outstanding option under the Plan and (v) the number
and/or class of securities and price per share in effect under each outstanding
option incorporated into this Plan from the Predecessor Plan.  Such adjustments
to the outstanding options are to be effected in a manner which shall preclude
the enlargement or dilution of rights and benefits under such options. The
adjustments determined by the Plan Administrator shall be final, binding and
conclusive.

                                       5
<PAGE>
 
                                  ARTICLE TWO

                       DISCRETIONARY OPTION GRANT PROGRAM
                       ----------------------------------

     I.  OPTION TERMS

          Each option shall be evidenced by one or more documents in the form
approved by the Plan Administrator; provided, however, that each such document
                                    --------                                  
shall comply with the terms specified below.  Each document evidencing an
Incentive Option shall, in addition, be subject to the provisions of the Plan
applicable to such options.

          A.   EXERCISE PRICE.
               -------------- 

               1. The exercise price per share shall be fixed by the Plan
Administrator but shall not be less than one hundred percent (100%) of the Fair
Market Value per share of Common Stock on the option grant date.

               2. The exercise price shall become immediately due upon
exercise of the option and shall, subject to the provisions of Section I of
Article Six and the documents evidencing the option, be payable in cash or check
made payable to the Corporation.  Should the Common Stock be registered under
Section 12(g) of the 1934 Act at the time the option is exercised, then the
exercise price may also be paid as follows:

                  (i)   in shares of Common Stock held for the requisite period
     necessary to avoid a charge to the Corporation's earnings for financial
     reporting purposes and valued at Fair Market Value on the Exercise Date, or

                  (ii)  to the extent the option is exercised for vested shares,
     through a special sale and remittance procedure pursuant to which the
     Optionee shall concurrently provide irrevocable written instructions to (a)
     a Corporation-designated brokerage firm to effect the immediate sale of the
     purchased shares and remit to the Corporation, out of the sale proceeds
     available on the settlement date, sufficient funds to cover the aggregate
     exercise price payable for the purchased shares plus all applicable
     Federal, state and local income and employment taxes required to be
     withheld by the Corporation by reason of such exercise and (b) the
     Corporation to deliver the certificates for the purchased shares directly
     to such brokerage firm in order to complete the sale.

          Except to the extent such sale and remittance procedure is utilized,
payment of the exercise price for the purchased shares must be made on the
Exercise Date.

                                       6
<PAGE>
 
          B.  EXERCISE AND TERM OF OPTIONS.  Each option shall be exercisable at
              ----------------------------                                      
such time or times, during such period and for such number of shares as shall be
determined by the Plan Administrator and set forth in the documents evidencing
the option.  However, no option shall have a term in excess of ten (10) years
measured from the option grant date.

          C.   EFFECT OF TERMINATION OF SERVICE.
               -------------------------------- 

               1. The following provisions shall govern the exercise of any
options held by the Optionee at the time of cessation of Service or death:

                  (i)   Any option outstanding at the time of the Optionee's
     cessation of Service for any reason shall remain exercisable for such
     period of time thereafter as shall be determined by the Plan Administrator
     and set forth in the documents evidencing the option, but no such option
     shall be exercisable after the expiration of the option term.

                  (ii)  Any option exercisable in whole or in part by the
     Optionee at the time of death may be subsequently exercised by the personal
     representative of the Optionee's estate or by the person or persons to whom
     the option is transferred pursuant to the Optionee's will or in accordance
     with the laws of descent and distribution.

                  (iii) During the applicable post-Service exercise period, the
     option may not be exercised in the aggregate for more than the number of
     vested shares for which the option is exercisable on the date of the
     Optionee's cessation of Service.  Upon the expiration of the applicable
     exercise period or (if earlier) upon the expiration of the option term, the
     option shall terminate and cease to be outstanding for any vested shares
     for which the option has not been exercised.  However, the option shall,
     immediately upon the Optionee's cessation of Service, terminate and cease
     to be outstanding to the extent the option is not otherwise at that time
     exercisable for vested shares.

                  (iv)  Should the Optionee's Service be terminated for
     Misconduct, then all outstanding options held by the Optionee shall
     terminate immediately and cease to be outstanding.

               2. The Plan Administrator shall have complete discretion,
exercisable either at the time an option is granted or at any time while the
option remains outstanding, to:

                  (i)   extend the period of time for which the option is to
     remain exercisable following the Optionee's cessation of Service from the
     limited exercise period otherwise in effect for that option to such greater

                                       7
<PAGE>
 
     period of time as the Plan Administrator shall deem appropriate, but in no
     event beyond the expiration of the option term, and/or

                  (ii)  permit the option to be exercised, during the applicable
     post-Service exercise period, not only with respect to the number of vested
     shares of Common Stock for which such option is exercisable at the time of
     the Optionee's cessation of Service but also with respect to one or more
     additional installments in which the Optionee would have vested had the
     Optionee continued in Service.

          D.   SHAREHOLDER RIGHTS.  The holder of an option shall have no
               ------------------                                        
shareholder rights with respect to the shares subject to the option until such
person shall have exercised the option, paid the exercise price and become a
holder of record of the purchased shares.

          E.   REPURCHASE RIGHTS.  The Plan Administrator shall have the
               -----------------                                        
discretion to grant options which are exercisable for unvested shares of Common
Stock.  Should the Optionee cease Service while holding such unvested shares,
the Corporation shall have the right to repurchase, at the exercise price paid
per share, any or all of those unvested shares.  The terms upon which such
repurchase right shall be exercisable (including the period and procedure for
exercise and the appropriate vesting schedule for the purchased shares) shall be
established by the Plan Administrator and set forth in the document evidencing
such repurchase right.

          F.   LIMITED TRANSFERABILITY OF OPTIONS.  During the lifetime of the
               ----------------------------------                             
Optionee, Incentive Options shall be exercisable only by the Optionee and shall
not be assignable or transferable other than by will or by the laws of descent
and distribution following the Optionee's death.  However, a Non-Statutory
Option may, in connection with the Optionee's estate plan, be assigned in whole
or in part during the Optionee's lifetime to one or more members of the
Optionee's immediate family or to a trust established exclusively for one or
more such family members.  The assigned portion may only be exercised by the
person or persons who acquire a proprietary interest in the option pursuant to
the assignment. The terms applicable to the assigned portion shall be the same
as those in effect for the option immediately prior to such assignment and shall
be set forth in such documents issued to the assignee as the Plan Administrator
may deem appropriate.

     II.  INCENTIVE OPTIONS

          The terms specified below shall be applicable to all Incentive
Options.  Except as modified by the provisions of this Section II, all the
provisions of Articles One, Two and Six shall be applicable to Incentive
Options.  Options which are specifically designated as Non-Statutory Options
when issued under the Plan shall not be subject to the terms of this Section II.
                                 ---                                            

                                       8
<PAGE>
 
          A.  ELIGIBILITY.  Incentive Options may only be granted to Employees.
              -----------                                                      

          B.   DOLLAR LIMITATION.  The aggregate Fair Market Value of the shares
               -----------------                                                
of Common Stock (determined as of the respective date or dates of grant) for
which one or more options granted to any Employee under the Plan (or any other
option plan of the Corporation or any Parent or Subsidiary) may for the first
time become exercisable as Incentive Options during any one calendar year shall
not exceed the sum of One Hundred Thousand Dollars ($100,000).  To the extent
the Employee holds two (2) or more such options which become exercisable for the
first time in the same calendar year, the foregoing limitation on the
exercisability of such options as Incentive Options shall be applied on the
basis of the order in which such options are granted.

          C.   10% SHAREHOLDER.  If any Employee to whom an Incentive Option is
               ---------------                                                 
granted is a 10% Shareholder, then the exercise price per share shall not be
less than one hundred ten percent (110%) of the Fair Market Value per share of
Common Stock on the option grant date, and the option term shall not exceed five
(5) years measured from the option grant date.

     III.  CORPORATE TRANSACTION/CHANGE IN CONTROL

          A.   In the event of any Corporate Transaction, the treatment of the
outstanding options shall be as follows:

               1.   INDIVIDUALS IN SERVICE FOR AT LEAST ONE YEAR. If an 
                    --------------------------------------------
Optionee has been in Service for at least one year prior to the effective date
of the Corporate Transaction, then each outstanding option held by such
individual shall automatically accelerate so that each such option shall,
immediately prior to the effective date of the Corporate Transaction, become
fully exercisable with respect to the total number of shares of Common Stock at
the time subject to such option and may be exercised for any or all of those
shares as fully-vested shares of Common Stock. However, an outstanding option
shall not so accelerate if and to the extent: (i) such option is, in connection
with the Corporate Transaction, either to be assumed by the successor
corporation (or parent thereof) or to be replaced with a comparable option to
purchase shares of the capital stock of the successor corporation (or parent
thereof), (ii) such option is to be replaced with a cash incentive program of
the successor corporation which preserves the spread existing on the unvested
option shares at the time of the Corporate Transaction and provides for
subsequent payout in accordance with the same vesting schedule applicable to
those option shares or (iii) the acceleration of such option is subject to other
limitations imposed by the Plan Administrator at the time of the option grant.

          All outstanding repurchase rights shall also terminate automatically,
and the shares of Common Stock subject to those terminated rights shall
immediately vest in full, in the event of any Corporate Transaction, except to
the extent: (i) those repurchase rights are to be assigned to the successor
corporation (or parent thereof) in connection with such

                                       9
<PAGE>
 
Corporate Transaction or (ii) such accelerated vesting is precluded by other
limitations imposed by the Plan Administrator at the time the repurchase right
is issued.

          Immediately following the consummation of the Corporate Transaction,
all outstanding options shall terminate and cease to be outstanding, except to
the extent assumed by the successor corporation (or parent thereof).

               2.   INDIVIDUALS IN SERVICE FOR LESS THAN ONE YEAR.  If an 
                    ---------------------------------------------
Optionee has been in Service for less than one year prior to the effective date
of the Corporate Transaction, then no acceleration of such individual's
outstanding options shall occur in connection with such Corporate Transaction
and each such outstanding option shall terminate and cease to be outstanding on
the effective date of such Corporate Transaction except to the extent such
option is to be either (i) assumed by the successor corporation (or parent
thereof) or replaced with a comparable option to purchase shares of the capital
stock of the successor corporation (or parent thereof), or (ii) replaced with a
cash incentive program of the successor corporation which preserves the spread
existing on the unvested option shares at the time of the Corporate Transaction
and provides for subsequent payout in accordance with the same vesting schedule
applicable to those option shares.

          All outstanding repurchase rights shall be assigned to the successor
corporation (or parent thereof) in connection with such Corporate Transaction.

               3.   The determination of option comparability under this
Paragraph A shall be made by the Plan Administrator, and its determination shall
be final, binding and conclusive.

          B.   Each option which is assumed in connection with a Corporate
Transaction shall be appropriately adjusted, immediately after such Corporate
Transaction, to apply to the number and class of securities which would have
been issuable to the Optionee in consummation of such Corporate Transaction had
the option been exercised immediately prior to such Corporate Transaction.
Appropriate adjustments to reflect such Corporate Transaction shall also be made
to (i) the exercise price payable per share under each outstanding option,
                                                                          
provided the aggregate exercise price payable for such securities shall remain
- --------                                                                      
the same, (ii) the maximum number and/or class of securities available for
issuance over the remaining term of the Plan and (iii) the maximum number and/or
class of securities for which any one person may be granted stock options,
separately exercisable stock appreciation rights and direct stock issuances
under the Plan per calendar year.

          C.   The Plan Administrator shall have full power and authority to
grant options under the Discretionary Option Grant Program which will
automatically accelerate in the event the Optionee's Service terminates by
reason of an Involuntary Termination within a designated period (not to exceed
eighteen (18) months) following the effective date of any Corporate Transaction
in which those options are assumed or replaced and do not otherwise accelerate.
Any options so accelerated shall remain exercisable for fully-vested

                                       10
<PAGE>
 
shares until the earlier of (i) the expiration of the option term or (ii) the
                 -------                                                     
expiration of the one (1)-year period measured from the effective date of the
Involuntary Termination.  In addition, the Plan Administrator may provide that
one or more of the Corporation's outstanding repurchase rights with respect to
shares held by the Optionee at the time of such Involuntary Termination shall
immediately terminate, and the shares subject to those terminated repurchase
rights shall accordingly vest in full.

          D.   The Plan Administrator shall have full power and authority to
grant options under the Discretionary Option Grant Program which will
automatically accelerate in the event the Optionee's Service terminates by
reason of an Involuntary Termination within a designated period (not to exceed
eighteen (18) months) following the effective date of any Change in Control.
Each option so accelerated shall remain exercisable for fully-vested shares
until the earlier of (i) the expiration of the option term or (ii) the
          -------                                                     
expiration of the one (1)-year period measured from the effective date of the
Involuntary Termination.  In addition, the Plan Administrator may provide that
one or more of the Corporation's outstanding repurchase rights with respect to
shares held by the Optionee at the time of such Involuntary Termination shall
immediately terminate, and the shares subject to those terminated repurchase
rights shall accordingly vest in full.

          E.   The portion of any Incentive Option accelerated in connection
with a Corporate Transaction or Change in Control shall remain exercisable as an
Incentive Option only to the extent the applicable One Hundred Thousand Dollar
limitation is not exceeded.  To the extent such dollar limitation is exceeded,
the accelerated portion of such option shall be exercisable as a Non-Statutory
Option under the Federal tax laws.

          F.   The outstanding options shall in no way affect the right of the
Corporation to adjust, reclassify, reorganize or otherwise change its capital or
business structure or to merge, consolidate, dissolve, liquidate or sell or
transfer all or any part of its business or assets.

     IV.  CANCELLATION AND REGRANT OF OPTIONS

          The Plan Administrator shall have the authority to effect, at any time
and from time to time, with the consent of the affected option holders, the
cancellation of any or all outstanding options under the Discretionary Option
Grant Program (including outstanding options incorporated from the Predecessor
Plan) and to grant in substitution new options covering the same or different
number of shares of Common Stock but with an exercise price per share based on
the Fair Market Value per share of Common Stock on the new grant date.

                                       11
<PAGE>
 
     V.  STOCK APPRECIATION RIGHTS

          A.   The Plan Administrator shall have full power and authority to
grant to selected Optionees tandem stock appreciation rights and/or limited
stock appreciation rights.

          B.   The following terms shall govern the grant and exercise of tandem
stock appreciation rights:

               (i) One or more Optionees may be granted the right, exercisable
     upon such terms as the Plan Administrator may establish, to elect between
     the exercise of the underlying option for shares of Common Stock and the
     surrender of that option in exchange for a distribution from the
     Corporation in an amount equal to the excess of (a) the Fair Market Value
     (on the option surrender date) of the number of shares in which the
     Optionee is at the time vested under the surrendered option (or surrendered
     portion thereof) over (b) the aggregate exercise price payable for such
     shares.

               (ii) No such option surrender shall be effective unless it is
     approved by the Plan Administrator, either at the time of the actual option
     surrender or at any earlier time.  If the surrender is so approved, then
     the distribution to which the Optionee shall be entitled may be made in
     shares of Common Stock valued at Fair Market Value on the option surrender
     date, in cash, or partly in shares and partly in cash, as the Plan
     Administrator shall in its sole discretion deem appropriate.

               (iii)  If the surrender of an option is not approved by the Plan
     Administrator, then the Optionee shall retain whatever rights the Optionee
     had under the surrendered option (or surrendered portion thereof) on the
     option surrender date and may exercise such rights at any time prior to the
                                                                                
     later of (a) five (5) business days after the receipt of the rejection
     -----                                                                 
     notice or (b) the last day on which the option is otherwise exercisable in
     accordance with the terms of the documents evidencing such option, but in
     no event may such rights be exercised more than ten (10) years after the
     option grant date.

          C.   The following terms shall govern the grant and exercise of
limited stock appreciation rights:

               (i) One or more Section 16 Insiders may be granted limited stock
     appreciation rights with respect to their outstanding options.

                                       12
<PAGE>
 
               (ii) Upon the occurrence of a Hostile Take-Over, each individual
     holding one or more options with such a limited stock appreciation right
     shall have the unconditional right (exercisable for a thirty (30)-day
     period following such Hostile Take-Over) to surrender each such option to
     the Corporation, to the extent the option is at the time exercisable for
     vested shares of Common Stock.  In return for the surrendered option, the
     Optionee shall receive a cash distribution from the Corporation in an
     amount equal to the excess of (A) the Take-Over Price of the shares of
     Common Stock which are at the time vested under each surrendered option (or
     surrendered portion thereof) over (B) the aggregate exercise price payable
     for such shares.  Such cash distribution shall be paid within five (5) days
     following the option surrender date.

               (iii)  The Plan Administrator shall pre-approve, at the time the
     limited right is granted or at any time prior to exercise, the subsequent
     exercise of that right in accordance with the terms of the grant and the
     provisions of this Section V.  No additional approval of the Plan
     Administrator or the Board shall be required at the time of the actual
     option surrender and cash distribution.

               (iv) The balance of the option (if any) shall remain outstanding
     and exercisable in accordance with the documents evidencing such option.

                                       13
<PAGE>
 
                                 ARTICLE THREE

                     SALARY INVESTMENT OPTION GRANT PROGRAM
                     --------------------------------------

     I.  OPTION GRANTS

          The Primary Committee shall have the sole and exclusive authority to
determine the calendar year or years (if any) for which the Salary Investment
Option Grant Program is to be in effect and to select the Section 16 Insiders
and other highly compensated Employees eligible to participate in the Salary
Investment Option Grant Program for those calendar year or years.  Each selected
individual who elects to participate in the Salary Investment Option Grant
Program must, prior to the start of each calendar year of participation, file
with the Plan Administrator (or its designate) an irrevocable authorization
directing the Corporation to reduce his or her base salary for that calendar
year by an amount not less than Ten Thousand Dollars ($10,000.00) nor more than
One Hundred Fifty Thousand Dollars ($150,000.00).  The Primary Committee shall
have complete discretion to determine whether to approve the filed authorization
in whole or in part.  To the extent the Primary Committee approves the
authorization, the individual who filed that authorization shall be granted an
option under the Salary Investment Grant Program on or before the last trading
day in January for the calendar year for which the salary reduction is to be in
effect.   All grants under the Salary Investment Option Grant Program shall be
at the sole discretion of the Primary Committee.

     II.  OPTION TERMS

          Each option shall be a Non-Statutory Option evidenced by one or more
documents in the form approved by the Plan Administrator; provided, however,
                                                          --------          
that each such document shall comply with the terms specified below.

          A.   EXERCISE PRICE.
               -------------- 

               1.  The exercise price per share shall be thirty-three and one-
third percent (33-1/3%) of the Fair Market Value per share of Common Stock on
the option grant date.

               2.  The exercise price shall become immediately due upon exercise
of the option and shall be payable in one or more of the alternative forms
authorized under the Discretionary Option Grant Program. Except to the extent
the sale and remittance procedure specified thereunder is utilized, payment of
the exercise price for the purchased shares must be made on the Exercise Date.

                                       14
<PAGE>
 
          B.  NUMBER OF OPTION SHARES.  The number of shares of Common Stock
              -----------------------                                       
subject to the option shall be determined pursuant to the following formula
(rounded down to the nearest whole number):

               X = A / (B x 66-2/3%), where

               X is the number of option shares,

               A is the dollar amount of the approved reduction in the
               Optionee's base salary for the calendar year, and

               B is the Fair Market Value per share of Common Stock on the
               option grant date.

          C.   EXERCISE AND TERM OF OPTIONS.  The option shall become
               ----------------------------                          
exercisable in a series of twelve (12) successive equal monthly installments
upon the Optionee's completion of each calendar month of Service in the calendar
year for which the salary reduction is in effect.  Each option shall have a
maximum term of ten (10) years measured from the option grant date.

          D.   EFFECT OF TERMINATION OF SERVICE.  Should the Optionee cease
               --------------------------------                            
Service for any reason while holding one or more options under this Article
Three, then each such option shall remain exercisable, for any or all of the
shares for which the option is exercisable at the time of such cessation of
Service, until the earlier of (i) the expiration of the ten (10)-year option
                   -------                                                  
term or (ii) the expiration of the three (3)-year period measured from the date
of such cessation of Service.  Should the Optionee die while holding one or more
options under this Article Three, then each such option may be exercised, for
any or all of the shares for which the option is exercisable at the time of the
Optionee's cessation of Service (less any shares subsequently purchased by
Optionee prior to death), by the personal representative of the Optionee's
estate or by the person or persons to whom the option is transferred pursuant to
the Optionee's will or in accordance with the laws of descent and distribution.
Such right of exercise shall lapse, and the option shall terminate, upon the
                                                                            
earlier of (i) the expiration of the ten (10)-year option term or (ii) the three
- -------                                                                         
(3)-year period measured from the date of the Optionee's cessation of Service.
However, the option shall, immediately upon the Optionee's cessation of Service
for any reason, terminate and cease to remain outstanding with respect to any
and all shares of Common Stock for which the option is not otherwise at that
time exercisable.

     III.  CORPORATE TRANSACTION/CHANGE IN CONTROL

          A.   In the event of any Corporate Transaction while the Optionee
remains in Service, each outstanding option held by such Optionee under this
Salary Investment Option Grant Program shall automatically accelerate so that
each such option shall, immediately prior to the effective date of the Corporate
Transaction, become fully

                                       15
<PAGE>
 
exercisable with respect to the total number of shares of Common Stock at the
time subject to such option and may be exercised for any or all of those shares
as fully-vested shares of Common Stock.  Each such outstanding option shall be
assumed by the successor corporation (or parent thereof) in the Corporate
Transaction and shall remain exercisable for the fully-vested shares until the
                                                                              
earlier of (i) the expiration of the ten (10)-year option term or (ii) the
- -------                                                                   
expiration of the three (3)-year period measured from the date of the Optionee's
cessation of Service.

          B.   In the event of a Change in Control while the Optionee remains in
Service, each outstanding option held by such Optionee under this Salary
Investment Option Grant Program shall automatically accelerate so that each such
option shall immediately become fully exercisable with respect to the total
number of shares of Common Stock at the time subject to such option and may be
exercised for any or all of those shares as fully-vested shares of Common Stock.
The option shall remain so exercisable until the earlier or (i) the expiration
                                                 -------                      
of the ten (10)-year option term or (ii) the expiration of the three (3)-year
period measured from the date of the Optionee's cessation of Service.

          C.   Upon the occurrence of a Hostile Take-Over, the Optionee shall
have a thirty (30)-day period in which to surrender to the Corporation each of
his or her outstanding option grants.  The Optionee shall in return be entitled
to a cash distribution from the Corporation in an amount equal to the excess of
(i) the Take-Over Price of the shares of Common Stock at the time subject to
each surrendered option (whether or not the Optionee is otherwise at the time
vested in those shares) over (ii) the aggregate exercise price payable for such
shares.  Such cash distribution shall be paid within five (5) days following the
surrender of the option to the Corporation.

          The Plan Administrator shall pre-approve, at the time the surrender
right is granted or at any time prior to exercise, the subsequent exercise of
that right in accordance with the terms of the grant and the provisions of this
Section III.  No additional approval of the Plan Administrator or the Board
shall be required at the time of the actual option surrender and cash
distribution.

          D.   The grant of options under the Salary Investment Option Grant
Program shall in no way affect the right of the Corporation to adjust,
reclassify, reorganize or otherwise change its capital or business structure or
to merge, consolidate, dissolve, liquidate or sell or transfer all or any part
of its business or assets.

     IV.  REMAINING TERMS

          The remaining terms of each option granted under the Salary Investment
Option Grant Program shall be the same as the terms in effect for option grants
made under the Discretionary Option Grant Program.

                                       16
<PAGE>
 
                                  ARTICLE FOUR

                             STOCK ISSUANCE PROGRAM
                             ----------------------

     I.  STOCK ISSUANCE TERMS

          Shares of Common Stock may be issued under the Stock Issuance Program
through direct and immediate issuances without any intervening option grants.
Each such stock issuance shall be evidenced by a Stock Issuance Agreement which
complies with the terms specified below.

          A.   PURCHASE PRICE.
               -------------- 

               1.  The purchase price per share shall be fixed by the Plan
Administrator, but shall not be less than one hundred percent (100%) of the Fair
Market Value per share of Common Stock on the issuance date.

               2.  Subject to the provisions of Section I of Article Six, shares
of Common Stock may be issued under the Stock Issuance Program for any of the
following items of consideration which the Plan Administrator may deem
appropriate in each individual instance:

                   (i)   cash or check made payable to the Corporation, or

                   (ii)   past services rendered to the Corporation (or any
     Parent or Subsidiary).

          B.   VESTING PROVISIONS.
               ------------------ 

               1.  Shares of Common Stock issued under the Stock Issuance
Program may, in the discretion of the Plan Administrator, be fully and
immediately vested upon issuance or may vest in one or more installments over
the Participant's period of Service or upon attainment of specified performance
objectives. The elements of the vesting schedule applicable to any unvested
shares of Common Stock issued under the Stock Issuance Program, namely:

                   (i)    the Service period to be completed by the Participant
     or the performance objectives to be attained,

                   (ii)   the number of installments in which the shares are to
vest,

                                       17
<PAGE>
 
                   (iii)  the interval or intervals (if any) which are to lapse
     between installments, and

                   (iv)   the effect which death, Permanent Disability or other
     event designated by the Plan Administrator is to have upon the vesting
     schedule,

shall be determined by the Plan Administrator and incorporated into the Stock
Issuance Agreement.

               2.  Any new, substituted or additional securities or other
property (including money paid other than as a regular cash dividend) which the
Participant may have the right to receive with respect to the Participant's
unvested shares of Common Stock by reason of any stock dividend, stock split,
recapitalization, combination of shares, exchange of shares or other change
affecting the outstanding Common Stock as a class without the Corporation's
receipt of consideration shall be issued subject to (i) the same vesting
requirements applicable to the Participant's unvested shares of Common Stock and
(ii) such escrow arrangements as the Plan Administrator shall deem appropriate.

               3.  The Participant shall have full shareholder rights with
respect to any shares of Common Stock issued to the Participant under the Stock
Issuance Program, whether or not the Participant's interest in those shares is
vested. Accordingly, the Participant shall have the right to vote such shares
and to receive any regular cash dividends paid on such shares.

               4.  Should the Participant cease to remain in Service while
holding one or more unvested shares of Common Stock issued under the Stock
Issuance Program or should the performance objectives not be attained with
respect to one or more such unvested shares of Common Stock, then those shares
shall be immediately surrendered to the Corporation for cancellation, and the
Participant shall have no further shareholder rights with respect to those
shares. To the extent the surrendered shares were previously issued to the
Participant for consideration paid in cash or cash equivalent (including the
Participant's purchase-money indebtedness), the Corporation shall repay to the
Participant the cash consideration paid for the surrendered shares and shall
cancel the unpaid principal balance of any outstanding purchase-money note of
the Participant attributable to the surrendered shares.

               5.  The Plan Administrator may in its discretion waive the
surrender and cancellation of one or more unvested shares of Common Stock which
would otherwise occur upon the cessation of the Participant's Service or the 
non-attainment of the performance objectives applicable to those shares. Such
waiver shall result in the immediate vesting of the Participant's interest in
the shares as to which the waiver applies. Such waiver may be effected at any
time, whether before or after the Participant's cessation of Service or the
attainment or non-attainment of the applicable performance objectives.

                                       18
<PAGE>
 
     II.  CORPORATE TRANSACTION/CHANGE IN CONTROL

          A.   Unless otherwise provided in the Stock Issuance Agreement, all of
the Corporation's outstanding repurchase/cancellation rights under the Stock
Issuance Program shall terminate automatically, and all the shares of Common
Stock subject to those terminated rights shall immediately vest in full in the
event of any Corporate Transaction, except to the extent those
repurchase/cancellation rights are to be assigned to the successor corporation
(or parent thereof) in connection with such Corporate Transaction.

          B.   The Plan Administrator shall have the discretionary authority,
exercisable either at the time the unvested shares are issued or any time while
the Corporation's repurchase/cancellation rights remain outstanding under the
Stock Issuance Program, to provide that those rights shall automatically
terminate in whole or in part, and the shares of Common Stock subject to those
terminated rights shall immediately vest, in the event the Participant's Service
should terminate by reason of an Involuntary Termination within a designated
period (not to exceed eighteen (18) months) following the effective date of any
Corporate Transaction in which those repurchase/cancellation rights are assigned
to the successor corporation (or parent thereof).

          C.   The Plan Administrator shall have the discretionary authority,
exercisable either at the time the unvested shares are issued or any time while
the Corporation's repurchase/cancellation rights remain outstanding under the
Stock Issuance Program, to provide that those rights shall automatically
terminate in whole or in part, and the shares of Common Stock subject to those
terminated rights shall immediately vest, in the event the Participant's Service
should terminate by reason of an Involuntary Termination within a designated
period (not to exceed eighteen (18) months) following the effective date of any
Change in Control.

     III.  SHARE ESCROW/LEGENDS

          Unvested shares may, in the Plan Administrator's discretion, be held
in escrow by the Corporation until the Participant's interest in such shares
vests or may be issued directly to the Participant with restrictive legends on
the certificates evidencing those unvested shares.

                                       19
<PAGE>
 
                                  ARTICLE FIVE

                         AUTOMATIC OPTION GRANT PROGRAM
                         ------------------------------

     I.  OPTION TERMS

          A.   GRANT DATES.  Option grants shall be made on the dates specified
               -----------                                                     
below:

               1.  Initial Grants.  Each individual who is first elected or
appointed as a non-employee Board member at any time after the Underwriting Date
shall automatically be granted, on the date of such initial election or
appointment, two (2) Non-Statutory Options to purchase shares of Common Stock,
one for 30,000 shares of Common Stock and the other for 20,000 shares of Common
Stock, provided such individual has not previously been in the employ of the
Corporation or any Parent or Subsidiary.

               2.  Annual Grant.  On the date of each Annual Shareholders
Meeting held after the Underwriting Date, each individual who is to continue to
serve as an Eligible Director, whether or not that individual is standing for 
re-election to the Board at that particular Annual Meeting, shall automatically
be granted a Non-Statutory Option to purchase 7,500 shares of Common Stock,
provided such individual has served as a non-employee Board member for at least
six (6) months. There shall be no limit on the number of such 7,500-share option
grants any one Eligible Director may receive over his or her period of Board
service, and non-employee Board members who have previously been in the employ
of the Corporation (or any Parent or Subsidiary) shall be eligible to receive
one or more such annual option grants over their period of continued Board
service.

          B.   EXERCISE PRICE.
               -------------- 

               1.  The exercise price per share shall be equal to one hundred
percent (100%) of the Fair Market Value per share of Common Stock on the option
grant date.

               2.  The exercise price shall be payable in one or more of the
alternative forms authorized under the Discretionary Option Grant Program.
Except to the extent the sale and remittance procedure specified thereunder is
utilized, payment of the exercise price for the purchased shares must be made on
the Exercise Date.

          C.   OPTION TERM.  Each option shall have a term of ten (10) years
               -----------                                                  
measured from the option grant date.

                                       20
<PAGE>
 
          D.  EXERCISABILITY OF OPTIONS.  Each option shall be immediately
              -------------------------                                   
exercisable for any or all of the option shares.  However, any shares purchased
under the option shall be subject to repurchase by the Corporation, at the
exercise price paid per share, upon the Optionee's cessation of Board service
prior to vesting in those shares.

          E.   VESTING OF OPTIONS.
               ------------------ 

          Initial Grants.  Each initial 30,000-share grant shall vest, and the
          --------------                                                      
Corporation's repurchase right shall lapse, in a series of four (4) successive
equal annual installments upon the Optionee's completion of each year of Board
service over the four (4)-year period measured from the option grant date.  Each
20,000-share grant shall vest as to twenty-five percent (25%) of the option
shares on each of the fifth, sixth, seventh and eighth anniversaries of the
option grant date.  However, vesting of the shares under the 20,000-share grant
shall be subject to acceleration after the close of each fiscal year, beginning
with the 1998 fiscal year, in the event that the Optionee has served on a
committee of the Board in such fiscal year.  Vesting of 2,500 of the option
shares shall accelerate with respect to each committee of the Board on which the
Optionee has served during the fiscal year, up to a maximum of two (2) such
committees, and shall be conditioned upon the Optionee having attended at least
75% of the meetings held by such committee during the fiscal year.  The shares
to be accelerated shall be those shares which would otherwise have been the
first shares to vest in accordance with the regular four (4)-year vesting
schedule described above.

          Annual Grants.  Each annual 7,500-share grant shall vest, and the
          -------------                                                    
Corporation's repurchase right shall lapse, upon the Optionee's completion of
one (1) year of Board service measured from the automatic grant date.

          F.   TERMINATION OF BOARD SERVICE.  The following provisions shall
               ----------------------------                                 
govern the exercise of any options held by the Optionee at the time the Optionee
ceases to serve as a Board member:

               (i)     The Optionee (or, in the event of Optionee's death, the
     personal representative of the Optionee's estate or the person or persons
     to whom the option is transferred pursuant to the Optionee's will or in
     accordance with the laws of descent and distribution) shall have a twelve
     (12)-month period following the date of such cessation of Board service in
     which to exercise each such option.

               (ii)    During the twelve (12)-month exercise period, the option
     may not be exercised in the aggregate for more than the number of vested
     shares of Common Stock for which the option is exercisable at the time of
     the Optionee's cessation of Board service.

                                       21
<PAGE>
 
               (iii)    Should the Optionee cease to serve as a Board member by
     reason of death or Permanent Disability, then all shares at the time
     subject to the option shall immediately vest so that such option may,
     during the twelve (12)-month exercise period following such cessation of
     Board service, be exercised for all or any portion of those shares as
     fully-vested shares of Common Stock.

               (iv)     In no event shall the option remain exercisable after
     the expiration of the option term. Upon the expiration of the twelve (12)-
     month exercise period or (if earlier) upon the expiration of the option
     term, the option shall terminate and cease to be outstanding for any vested
     shares for which the option has not been exercised. However, the option
     shall, immediately upon the Optionee's cessation of Board service for any
     reason other than death or Permanent Disability, terminate and cease to be
     outstanding to the extent the option is not otherwise at that time
     exercisable for vested shares.

     II.  CORPORATE TRANSACTION/CHANGE IN CONTROL/HOSTILE TAKE-OVER

          A.   In the event of any Corporate Transaction, the shares of Common
Stock at the time subject to each outstanding option but not otherwise vested
shall automatically vest in full so that each such option shall, immediately
prior to the effective date of the Corporate Transaction, become fully
exercisable for all of the shares of Common Stock at the time subject to such
option and may be exercised for all or any portion of those shares as fully-
vested shares of Common Stock.  Immediately following the consummation of the
Corporate Transaction, each automatic option grant shall terminate and cease to
be outstanding, except to the extent assumed by the successor corporation (or
parent thereof).

          B.   In connection with any Change in Control, the shares of Common
Stock at the time subject to each outstanding option but not otherwise vested
shall automatically vest in full so that each such option shall, immediately
prior to the effective date of the Change in Control, become fully exercisable
for all of the shares of Common Stock at the time subject to such option and may
be exercised for all or any portion of those shares as fully-vested shares of
Common Stock.  Each such option shall remain exercisable for such fully-vested
option shares until the expiration or sooner termination of the option term or
the surrender of the option in connection with a Hostile Take-Over.

          C.   Upon the occurrence of a Hostile Take-Over, the Optionee shall
have a thirty (30)-day period in which to surrender to the Corporation each of
his or her outstanding automatic option grants.  The Optionee shall in return be
entitled to a cash distribution from the Corporation in an amount equal to the
excess of (i) the Take-Over Price of the shares of Common Stock at the time
subject to each surrendered option (whether or not the Optionee is otherwise at
the time vested in those shares) over (ii) the

                                       22
<PAGE>
 
aggregate exercise price payable for such shares.  Such cash distribution shall
be paid within five (5) days following the surrender of the option to the
Corporation.  Shareholder approval of the Plan shall constitute pre-approval of
the grant of each such option surrender right under this Automatic Option Grant
Program and the subsequent exercise of such right in accordance with the terms
and provisions of this Section II.C.  No additional approval or consent of the
Board or any Plan Administrator shall be required at the time of the actual
option surrender and cash distribution.

          D.   Each option which is assumed in connection with a Corporate
Transaction shall be appropriately adjusted, immediately after such Corporate
Transaction, to apply to the number and class of securities which would have
been issuable to the Optionee in consummation of such Corporate Transaction had
the option been exercised immediately prior to such Corporate Transaction.
Appropriate adjustments shall also be made to the exercise price payable per
share under each outstanding option, provided the aggregate exercise price
                                     --------                             
payable for such securities shall remain the same.

          E.   The grant of options under the Automatic Option Grant Program
shall in no way affect the right of the Corporation to adjust, reclassify,
reorganize or otherwise change its capital or business structure or to merge,
consolidate, dissolve, liquidate or sell or transfer all or any part of its
business or assets.

     III.  REMAINING TERMS

          The remaining terms of each option granted under the Automatic Option
Grant Program shall be the same as the terms in effect for option grants made
under the Discretionary Option Grant Program.

                                       23
<PAGE>
 
                                  ARTICLE SIX

                                 MISCELLANEOUS
                                 -------------

     I.  FINANCING

          The Plan Administrator may permit any Optionee or Participant to pay
the option exercise price under the Discretionary Option Grant Program or the
purchase price of shares issued under the Stock Issuance Program by delivering a
full-recourse, interest bearing promissory note payable in one or more
installments.  The terms of any such promissory note (including the interest
rate and the terms of repayment) shall be established by the Plan Administrator
in its sole discretion.  In no event may the maximum credit available to the
Optionee or Participant exceed the sum of (i) the aggregate option exercise
price or purchase price payable for the purchased shares plus (ii) any Federal,
state and local income and employment tax liability incurred by the Optionee or
the Participant in connection with the option exercise or share purchase.

     II.  TAX WITHHOLDING

          A.   The Corporation's obligation to deliver shares of Common Stock
upon the exercise of options or the issuance or vesting of such shares under the
Plan shall be subject to the satisfaction of all applicable Federal, state and
local income and employment tax withholding requirements.

          B.   The Plan Administrator may, in its discretion, provide any or all
holders of Non-Statutory Options or unvested shares of Common Stock under the
Plan (other than the options granted or the shares issued under the Automatic
Option Grant or Director Fee Option Grant Program) with the right to use shares
of Common Stock in satisfaction of all or part of the Taxes incurred by such
holders in connection with the exercise of their options or the vesting of their
shares.  Such right may be provided to any such holder in either or both of the
following formats:

               Stock Withholding:  The election to have the Corporation
               ----------------- 
withhold, from the shares of Common Stock otherwise issuable upon the exercise
of such Non-Statutory Option or the vesting of such shares, a portion of those
shares with an aggregate Fair Market Value equal to the percentage of the Taxes
(not to exceed one hundred percent (100%)) designated by the holder.

               Stock Delivery:  The election to deliver to the Corporation, at
               --------------   
the time the Non-Statutory Option is exercised or the shares vest, one or more
shares of Common Stock previously acquired by such holder (other than in
connection with the option exercise or share vesting triggering the Taxes) with
an aggregate Fair Market Value equal to the percentage of the Taxes (not to
exceed one hundred percent (100%)) designated by the holder.

                                       24
<PAGE>
 
     III.  EFFECTIVE DATE AND TERM OF THE PLAN

           A.   The Plan shall become effective immediately upon the Plan
Effective Date.   However, the Automatic Option Grant Program shall not become
effective until the Underwriting Date and the Salary Investment Option Grant
Program shall not be implemented until such time as the Primary Committee may
deem appropriate.  Options may be granted under the Discretionary Option Grant
Program at any time on or after the Plan Effective Date.  However, no options
granted under the Plan may be exercised, and no shares shall be issued under the
Plan, until the Plan is approved by the Corporation's shareholders.  If such
shareholder approval is not obtained within twelve (12) months after the Plan
Effective Date, then all options previously granted under this Plan shall
terminate and cease to be outstanding, and no further options shall be granted
and no shares shall be issued under the Plan.

           B.   The Plan shall serve as the successor to the Predecessor Plan,
and no further option grants or direct stock issuances shall be made under the
Predecessor Plan after the Section 12 Registration Date.   All options
outstanding under the Predecessor Plan on the Section 12 Registration Date shall
be incorporated into the Plan at that time and shall be treated as outstanding
options under the Plan.  However, each outstanding option so incorporated shall
continue to be governed solely by the terms of the documents evidencing such
option, and no provision of the Plan shall be deemed to affect or otherwise
modify the rights or obligations of the holders of such incorporated options
with respect to their acquisition of shares of Common Stock.

           C.   One or more provisions of the Plan, including (without
limitation) the option/vesting acceleration provisions of Article Two relating
to Corporate Transactions and Changes in Control, may, in the Plan
Administrator's discretion, be extended to one or more options incorporated from
the Predecessor Plan which do not otherwise contain such provisions.

           D.   The Plan shall terminate upon the earliest of (i) March 26, 
2007, (ii) the date on which all shares available for issuance under the Plan
shall have been issued as fully-vested shares or (iii) the termination of all
outstanding options in connection with a Corporate Transaction. Upon such plan
termination, all outstanding option grants and unvested stock issuances shall
thereafter continue to have force and effect in accordance with the provisions
of the documents evidencing such grants or issuances.

     IV.  AMENDMENT OF THE PLAN

           A.   The Board shall have complete and exclusive power and authority
to amend or modify the Plan in any or all respects.  However, no such amendment
or modification shall adversely affect the rights and obligations with respect
to stock options or unvested stock issuances at the time outstanding under the
Plan unless the Optionee or

                                       25
<PAGE>
 
the Participant consents to such amendment or modification. In addition, certain
amendments may require shareholder approval pursuant to applicable laws or
regulations.

           B.   Options to purchase shares of Common Stock may be granted under
the Discretionary Option Grant and Salary Investment Option Grant Programs and
shares of Common Stock may be issued under the Stock Issuance Program that are
in each instance in excess of the number of shares then available for issuance
under the Plan, provided any excess shares actually issued under those programs
shall be held in escrow until there is obtained shareholder approval of an
amendment sufficiently increasing the number of shares of Common Stock available
for issuance under the Plan.  If such shareholder approval is not obtained
within twelve (12) months after the date the first such excess issuances are
made, then (i) any unexercised options granted on the basis of such excess
shares shall terminate and cease to be outstanding and (ii) the Corporation
shall promptly refund to the Optionees and the Participants the exercise or
purchase price paid for any excess shares issued under the Plan and held in
escrow, together with interest (at the applicable Short Term Federal Rate) for
the period the shares were held in escrow, and such shares shall thereupon be
automatically cancelled and cease to be outstanding.

     V.  USE OF PROCEEDS

          Any cash proceeds received by the Corporation from the sale of shares
of Common Stock under the Plan shall be used for general corporate purposes.

     VI.  REGULATORY APPROVALS

          A.   The implementation of the Plan, the granting of any stock option
under the Plan and the issuance of any shares of Common Stock (i) upon the
exercise of any granted option or (ii) under the Stock Issuance Program shall be
subject to the Corporation's procurement of all approvals and permits required
by regulatory authorities having jurisdiction over the Plan, the stock options
granted under it and the shares of Common Stock issued pursuant to it.

          B.   No shares of Common Stock or other assets shall be issued or
delivered under the Plan unless and until there shall have been compliance with
all applicable requirements of Federal and state securities laws, including the
filing and effectiveness of the Form S-8 registration statement for the shares
of Common Stock issuable under the Plan, and all applicable listing requirements
of any stock exchange (or the Nasdaq National Market, if applicable) on which
Common Stock is then listed for trading.

     VII.  NO EMPLOYMENT/SERVICE RIGHTS

          Nothing in the Plan shall confer upon the Optionee or the Participant
any right to continue in Service for any period of specific duration or
interfere with or otherwise restrict in any way the rights of the Corporation
(or any Parent or Subsidiary employing or

                                       26
<PAGE>
 
retaining such person) or of the Optionee or the Participant, which rights are
hereby expressly reserved by each, to terminate such person's Service at any
time for any reason, with or without cause.

                                       27
<PAGE>
 
                                    APPENDIX
                                    --------


         The following definitions shall be in effect under the Plan:

     A.  AUTOMATIC OPTION GRANT PROGRAM shall mean the automatic option grant
         ------------------------------                                      
program in effect under the Plan.

     B.  BOARD shall mean the Corporation's Board of Directors.
         -----                                                 

     C.  CHANGE IN CONTROL shall mean a change in ownership or control of the
         -----------------                                                   
Corporation effected through either of the following transactions:

         (i)    the acquisition, directly or indirectly by any person or related
     group of persons (other than the Corporation or a person that directly or
     indirectly controls, is controlled by, or is under common control with, the
     Corporation), of beneficial ownership (within the meaning of Rule 13d-3 of
     the 1934 Act) of securities possessing more than fifty percent (50%) of the
     total combined voting power of the Corporation's outstanding securities
     pursuant to a tender or exchange offer made directly to the Corporation's
     shareholders, or

         (ii)   a change in the composition of the Board over a period of
     thirty-six (36) consecutive months or less such that a majority of the
     Board members ceases, by reason of one or more contested elections for
     Board membership, to be comprised of individuals who either (A) have been
     Board members continuously since the beginning of such period or (B) have
     been elected or nominated for election as Board members during such period
     by at least a majority of the Board members described in clause (A) who
     were still in office at the time the Board approved such election or
     nomination.

     D.  CODE shall mean the Internal Revenue Code of 1986, as amended.
         ----                                                          

     E.  COMMON STOCK shall mean the Corporation's common stock.
         ------------                                           

     F.  CORPORATE TRANSACTION shall mean either of the following shareholder-
         ---------------------                                               
approved transactions to which the Corporation is a party:

         (i)    a merger or consolidation in which securities possessing more
     than fifty percent (50%) of the total combined voting power of the
     Corporation's outstanding securities are transferred to a person or persons
     different from the persons holding those securities immediately prior to
     such transaction, or

                                      A-1
<PAGE>
 
         (ii)   the sale, transfer or other disposition of all or
     substantially all of the Corporation's assets  in complete liquidation or
     dissolution of the Corporation.

     G.  CORPORATION shall mean Genesys Telecommunications Laboratories, Inc., a
         -----------                                                            
California corporation, and its successors.

     H.  DISCRETIONARY OPTION GRANT PROGRAM shall mean the discretionary option
         ----------------------------------                                    
grant program in effect under the Plan.

     I.  ELIGIBLE DIRECTOR shall mean a non-employee Board member eligible to
         -----------------                                                   
participate in the Automatic Option Grant Program in accordance with the
eligibility provisions of Article One.

     J.  EMPLOYEE shall mean an individual who is in the employ of the
         --------                                                     
Corporation (or any Parent or Subsidiary), subject to the control and direction
of the employer entity as to both the work to be performed and the manner and
method of performance.

     K.  EXERCISE DATE shall mean the date on which the Corporation shall have
         -------------                                                        
received written notice of the option exercise.

     L.  FAIR MARKET VALUE per share of Common Stock on any relevant date shall
         -----------------                                                     
be determined in accordance with the following provisions:

         (i)    If the Common Stock is at the time traded on the Nasdaq
     National Market, then the Fair Market Value shall be deemed equal to the
     closing selling price per share of Common Stock on the date in question, as
     such price is reported on the Nasdaq National Market or any successor
     system.  If there is no closing selling price for the Common Stock on the
     date in question, then the Fair Market Value shall be the closing selling
     price on the last preceding date for which such quotation exists.

         (ii)   If the Common Stock is at the time listed on any Stock
     Exchange, then the Fair Market Value shall be deemed equal to the closing
     selling price per share of Common Stock on the date in question on the
     Stock Exchange determined by the Plan Administrator to be the primary
     market for the Common Stock, as such price is officially quoted in the
     composite tape of transactions on such exchange.  If there is no closing
     selling price for the Common Stock on the date in question, then the Fair
     Market Value shall be the closing selling price on the last preceding date
     for which such quotation exists.

                                      A-2
<PAGE>
 
         (iii)  For purposes of any option grants made on the Underwriting
     Date, the Fair Market Value shall be deemed to be equal to the price per
     share at which the Common Stock is to be sold in the initial public
     offering pursuant to the Underwriting Agreement.

         (iv)   For purposes of any option grants made prior to the
     Underwriting Date, the Fair Market Value shall be determined by the Plan
     Administrator, after taking into account such factors as it deems
     appropriate.

     M.  HOSTILE TAKE-OVER shall mean the acquisition, directly or indirectly,
         -----------------                                                    
by any person or related group of persons (other than the Corporation or a
person that directly or indirectly controls, is controlled by, or is under
common control with, the Corporation) of beneficial ownership (within the
meaning of Rule 13d-3 of the 1934 Act) of securities possessing more than fifty
percent (50%) of the total combined voting power of the Corporation's
outstanding securities  pursuant to a tender or exchange offer made directly to
the Corporation's shareholders which the Board does not recommend such
shareholders to accept.

     N.  INCENTIVE OPTION shall mean an option which satisfies the requirements
         ----------------                                                      
of Code Section 422.

     O.  INVOLUNTARY TERMINATION shall mean the termination of the Service of
         -----------------------                                             
any individual which occurs by reason of:

         (i)    such individual's involuntary dismissal or discharge by the
     Corporation for reasons other than Misconduct, or

         (ii)   such individual's voluntary resignation following (A) a
     change in his or her position with the Corporation which materially reduces
     his or her level of responsibility, (B) a reduction in his or her level of
     compensation (including base salary, fringe benefits and participation in
     any corporate-performance based bonus or incentive programs) by more than
     fifteen percent (15%) or (C) a relocation of such individual's place of
     employment by more than fifty (50) miles, provided and only if such change,
     reduction or relocation is effected by the Corporation without the
     individual's consent.
 
     P.  MISCONDUCT shall mean the commission of any act of fraud, embezzlement
         ----------                                                            
or dishonesty by the Optionee or Participant, any unauthorized use or disclosure
by such person of confidential information or trade secrets of the Corporation
(or any Parent or Subsidiary), or any other intentional misconduct by such
person adversely affecting the business or affairs of the Corporation (or any
Parent or Subsidiary) in a material manner.  The foregoing definition shall not
be deemed to be inclusive of all the acts or omissions which the Corporation (or
any Parent or Subsidiary) may consider as grounds for the

                                      A-3
<PAGE>
 
dismissal or discharge of any Optionee, Participant or other person in the
Service of the Corporation (or any Parent or Subsidiary).

     Q.  1934 ACT shall mean the Securities Exchange Act of 1934, as amended.
         --------                                                            

     R.  NON-STATUTORY OPTION shall mean an option not intended to satisfy  the
         --------------------                                                  
requirements of Code Section 422.

     S.  OPTIONEE shall mean any person to whom an option is granted under the
         --------                                                             
Discretionary Option Grant, Salary Investment Option Grant or Automatic Option
Grant Program.

     T.  PARENT shall mean any corporation (other than the Corporation) in an
         ------                                                              
unbroken chain of corporations ending with the Corporation, provided each
corporation in the unbroken chain (other than the Corporation) owns, at the time
of the determination, stock possessing fifty percent (50%) or more of the total
combined voting power of all classes of stock in one of the other corporations
in such chain.

     U.  PARTICIPANT shall mean any person who is issued shares of Common Stock
         -----------                                                           
under the Stock Issuance Program.

     V.  PERMANENT DISABILITY OR PERMANENTLY DISABLED shall mean the inability
         --------------------------------------------                         
of the Optionee or the Participant to engage in any substantial gainful activity
by reason of any medically determinable physical or mental impairment expected
to result in death or to be of continuous duration of twelve (12) months or
more.  However, solely for purposes of the Automatic Option Grant Program,
Permanent Disability or Permanently Disabled shall mean the inability of the
non-employee Board member to perform his or her usual duties as a Board member
by reason of any medically determinable physical or mental impairment expected
to result in death or to be of continuous duration of twelve (12) months or
more.

     W.  PLAN shall mean the Corporation's 1997 Stock Incentive Plan, as set
         ----                                                               
forth in this document.

     X.  PLAN ADMINISTRATOR shall mean the particular entity, whether the
         ------------------                                              
Primary Committee, the Board or the Secondary Committee, which is authorized to
administer the Discretionary Option Grant, Salary Investment Option Grant and
Stock Issuance Programs with respect to one or more classes of eligible persons,
to the extent such entity is carrying out its administrative functions under
those programs with respect to the persons under its jurisdiction.

     Y.  PLAN EFFECTIVE DATE shall mean March 27, 1997, the date on which the
         -------------------                                                 
Plan was adopted by the Board.

                                      A-4
<PAGE>
 
     Z.  PREDECESSOR PLAN shall mean the Corporation's pre-existing 1995 Stock
         ----------------                                                     
Option Plan in effect immediately prior to the Plan Effective Date hereunder.

     AA. PRIMARY COMMITTEE shall mean the committee of two (2) or more non-
         -----------------                                                
employee Board members appointed by the Board to administer the Discretionary
Option Grant and Stock Issuance Programs with respect to Section 16 Insiders and
to administer the Salary Investment Option Grant Program with respect to all
eligible individuals.

     AB. SALARY INVESTMENT OPTION GRANT PROGRAM shall mean the salary
         --------------------------------------                      
investment grant program in effect under the Plan.

     AC. SECONDARY COMMITTEE shall mean a committee of two (2) or more Board
         -------------------                                                
members appointed by the Board to administer the Discretionary Option Grant and
Stock Issuance Programs with respect to eligible persons other than Section 16
Insiders.

     AD. SECTION 12 REGISTRATION DATE shall mean the date on which the Common
         ----------------------------                                        
Stock is first registered under Section 12(g) of Section 16 of the 1934 Act.

     AE. SECTION 16 INSIDER shall mean an officer or director of the
         ------------------                                         
Corporation subject to the short-swing profit liabilities of Section 16 of the
1934 Act.

     AF. SERVICE shall mean the performance of services for the Corporation (or
         -------                                                               
any Parent or Subsidiary) by a person in the capacity of an Employee, a non-
employee member of the board of directors or a consultant or independent
advisor, except to the extent otherwise specifically provided in the documents
evidencing the option grant or stock issuance.

     AG. STOCK EXCHANGE shall mean either the American Stock Exchange or the
         --------------                                                     
New York Stock Exchange.

     AH. STOCK ISSUANCE AGREEMENT shall mean the agreement entered into by the
         ------------------------                                             
Corporation and the Participant at the time of issuance of shares of Common
Stock under the Stock Issuance Program.

     AI. STOCK ISSUANCE PROGRAM shall mean the stock issuance program in effect
         ----------------------                                                
under the Plan.

     AJ. SUBSIDIARY shall mean any corporation (other than the Corporation) in
         ----------                                                           
an unbroken chain of corporations beginning with the Corporation, provided each
corporation (other than the last corporation) in the unbroken chain owns, at the
time of the determination, stock possessing fifty percent (50%) or more of the
total combined voting power of all classes of stock in one of the other
corporations in such chain.

                                      A-5
<PAGE>
 
     AK. TAKE-OVER PRICE shall mean the greater of (i) the Fair Market Value
         ---------------                -------                             
per share of Common Stock on the date the option is surrendered to the
Corporation in connection with a Hostile Take-Over or (ii) the highest reported
price per share of Common Stock paid by the tender offeror in effecting such
Hostile Take-Over.  However, if the surrendered option is an Incentive Option,
the Take-Over Price shall not exceed the clause (i) price per share.

     AL. TAXES shall mean the Federal, state and local income and employment
         -----                                                              
tax liabilities incurred by the holder of Non-Statutory Options or unvested
shares of Common Stock in connection with the exercise of those options or the
vesting of those shares.

     AM. 10% SHAREHOLDER shall mean the owner of stock (as determined under
         ---------------                                                   
Code Section 424(d)) possessing more than ten percent (10%) of the total
combined voting power of all classes of stock of the Corporation (or any Parent
or Subsidiary).

     AN. UNDERWRITING AGREEMENT shall mean the agreement between the
         ----------------------                                     
Corporation and the underwriter or underwriters managing the initial public
offering of the Common Stock.

     AO. UNDERWRITING DATE shall mean the date on which the Underwriting
         -----------------                                              
Agreement is executed and priced in connection with an initial public offering
of the Common Stock.

                                      A-6

<PAGE>
 
                                                                    EXHIBIT 99.2

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                        NOTICE OF GRANT OF STOCK OPTION
                        -------------------------------


          Notice is hereby given of the following option grant (the "Option") to
purchase shares of the Common Stock of Genesys Telecommunications Laboratories,
Inc. (the "Corporation"):

          Optionee:
          --------  ------------------------------------------------------------

          Grant Date:
          ----------  ----------------------------------------------------------

          Vesting Commencement Date:
          -------------------------  -------------------------------------------

          Exercise Price: $                                            per share
          --------------    ------------------------------------------

          Number of Option Shares:                                        shares
          -----------------------  --------------------------------------

          Expiration Date: 
          ---------------  -----------------------------------------------------

          Type of Option:           Incentive Stock Option
          --------------   --------
                                    Non-Statutory Stock Option
                           --------

          Exercise Schedule:  The Option shall become exercisable with respect
          -----------------                                                   
          to twenty-five percent (25%) of the Option Shares upon Optionee's
          completion of one (1) year of Service measured from the Vesting
          Commencement Date and shall become exercisable for the balance of the
          Option Shares in thirty-six (36) successive equal monthly installments
          upon Optionee's completion of each additional month of Service over
          the thirty-six (36) month period measured from the first anniversary
          of the Vesting Commencement Date.  In no event shall the Option become
          exercisable for any additional Option Shares after Optionee's
          cessation of Service.

          Optionee understands and agrees that the Option is granted subject to
and in accordance with the terms of the Genesys Telecommunications Laboratories,
Inc. 1997 Stock Incentive Plan (the "Plan").  Optionee further agrees to be
bound by the terms of the Plan and the terms of the Option as set forth in the
Stock Option Agreement and any Addenda to such Stock Option Agreement attached
hereto as Exhibit A.  Optionee acknowledges receipt of a copy of the Official
Plan Summary and Prospectus for the Plan in the form attached hereto as Exhibit
B.  A copy of the actual Plan document is available upon request made to the
Corporate Secretary at the Corporation's principal offices.
<PAGE>
 
          No Employment or Service Contract.  Nothing in this Notice or in the
          ---------------------------------                                   
attached Stock Option Agreement or in the Plan shall confer upon Optionee any
right to continue in Service for any period of specific duration or interfere
with or otherwise restrict in any way the rights of the Corporation (or any
Parent or Subsidiary employing or retaining Optionee) or of Optionee, which
rights are hereby expressly reserved by each, to terminate Optionee's Service at
any time for any reason, with or without cause.

          Definitions.  All capitalized terms in this Notice shall have the
          -----------                                                      
meaning assigned to them in this Notice or in the attached Stock Option
Agreement.

DATED:________________________, 199 __
      

                                   GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                                                 By:
                                                        ------------------------

                                                 Title:
                                                        ------------------------


                                                 -------------------------------
                                                 OPTIONEE

                                                 Address:
                                                          ----------------------
 
                                                 -------------------------------
                                                  


ATTACHMENTS
- -----------
EXHIBIT A - STOCK OPTION AGREEMENT AND ADDENDA
EXHIBIT B - PLAN SUMMARY AND PROSPECTUS

                                       2
<PAGE>
 
                                   EXHIBIT A
                                   ---------

                             STOCK OPTION AGREEMENT
                             ----------------------
<PAGE>
 
                                   EXHIBIT B
                                   ---------

                          PLAN SUMMARY AND PROSPECTUS
                          ---------------------------

<PAGE>
 
                                                                    EXHIBIT 99.3

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                             STOCK OPTION AGREEMENT
                             ----------------------


RECITALS
- --------

     A.   The Board has adopted the Plan for the purpose of retaining the
services of selected Employees, non-employee members of the Board or of the
board of directors of any Parent or Subsidiary and consultants and other
independent advisors who provide services to the Corporation (or any Parent or
Subsidiary).

     B.   Optionee is to render valuable services to the Corporation (or a
Parent or Subsidiary), and this Agreement is executed pursuant to, and is
intended to carry out the purposes of, the Plan in connection with the
Corporation's grant of an option to Optionee.

     C.   All capitalized terms in this Agreement shall have the meaning
assigned to them in the attached Appendix.

          NOW, THEREFORE, it is hereby agreed as follows:

          1.   GRANT OF OPTION.  The Corporation hereby grants to Optionee, as
               ---------------                                                
of the Grant Date, an option to purchase up to the number of Option Shares
specified in the Grant Notice.  The Option Shares shall be purchasable from time
to time during the option term specified in Paragraph 2 at the Exercise Price.

          2.   OPTION TERM.  This option shall have a maximum term of ten (10)
               -----------                                                    
years measured from the Grant Date and shall accordingly expire at the close of
business on the Expiration Date, unless sooner terminated in accordance with
Paragraph 5 or 6.

          3.   LIMITED TRANSFERABILITY.  This option shall be neither
               -----------------------                               
transferable nor assignable by Optionee other than by will or by the laws of
descent and distribution following Optionee's death and may be exercised, during
Optionee's lifetime, only by Optionee.  However, if this option is designated a
Non-Statutory Option in the Grant Notice, then this option may, in connection
with the Optionee's estate plan, be assigned in whole or in part during
Optionee's lifetime to one or more members of the Optionee's immediate family or
to a trust established for the exclusive benefit of one or more such family
members.  The assigned portion shall be exercisable only by the person or
persons who acquire a proprietary interest in the option pursuant to such
assignment.  The terms applicable to the assigned portion shall be the same as
those in effect for this option immediately prior to such assignment and shall
be set forth in such documents issued to the assignee as the Plan Administrator
may deem appropriate.
<PAGE>
 
          4.  DATES OF EXERCISE.  This option shall become exercisable for the
              -----------------                                               
Option Shares in one or more installments as specified in the Grant Notice.  As
the option becomes exercisable for such installments, those installments shall
accumulate and the option shall remain exercisable for the accumulated
installments until the Expiration Date or sooner termination of the option term
under Paragraph 5 or 6.

          5.   CESSATION OF SERVICE.  The option term specified in Paragraph 2
               --------------------                                           
shall terminate (and this option shall cease to be outstanding) prior to the
Expiration Date should any of the following provisions become applicable:

               (i) Should Optionee cease to remain in Service for any reason
     (other than death, Permanent Disability or Misconduct) while this option is
     outstanding, then Optionee shall have a period of thirty (30) days
     (commencing with the date of such cessation of Service) during which to
     exercise this option, but in no event shall this option be exercisable at
     any time after the Expiration Date.

               (ii) If Optionee dies while this option is outstanding, then the
     personal representative of Optionee's estate or the person or persons to
     whom the option is transferred pursuant to Optionee's will or in accordance
     with the laws of descent and distribution shall have the right to exercise
     this option.  Such right shall lapse, and this option shall cease to be
     outstanding, upon the earlier of (A) the expiration of the twelve (12)-
                           -------                                         
     month period measured from the date of Optionee's death or (B) the
     Expiration Date.

               (iii)  Should Optionee cease Service by reason of Permanent
     Disability while this option is outstanding, then Optionee shall have a
     period of twelve (12) months (commencing with the date of such cessation of
     Service) during which to exercise this option.  In no event shall this
     option be exercisable at any time after the Expiration Date.

               (iv) During the limited period of post-Service exercisability,
     this option may not be exercised in the aggregate for more than the number
     of vested Option Shares for which the option is exercisable at the time of
     Optionee's cessation of Service.  Upon the expiration of such limited
     exercise period or (if earlier) upon the Expiration Date, this option shall
     terminate and cease to be outstanding for any vested Option Shares for
     which the option has not been exercised.  However, this option shall,
     immediately upon Optionee's cessation of Service for any reason, terminate
     and cease to be outstanding with respect to any Option Shares in which
     Optionee is not otherwise at that time vested or for which this option is
     not otherwise at that time exercisable.

                                       2
<PAGE>
 
               (v) Should Optionee's Service be terminated for Misconduct, then
     this option shall terminate immediately and cease to remain outstanding.

          6.   SPECIAL ACCELERATION OF OPTION.
               ------------------------------ 

               (a) This option, to the extent outstanding at the time of a
Corporate Transaction but not otherwise fully exercisable, shall be subject to
the following provisions:

                   (i) Service for at least One (1) Year. If Optionee has been
in Service for at least one (1) year prior to the effective date of the
Corporate Transaction, then this option, to the extent outstanding but not
otherwise fully exercisable at the time of such Corporate Transaction, shall
automatically accelerate so that this option shall, immediately prior to the
effective date of the Corporate Transaction, become exercisable for all of the
Option Shares at the time subject to this option and may be exercised for any or
all of those Option Shares as fully-vested shares of Common Stock. No such
acceleration of this option, however, shall occur if and to the extent: (i) this
option is, in connection with the Corporate Transaction, to be assumed by the
successor corporation (or parent thereof) or to be replaced with a comparable
option to purchase shares of the capital stock of the successor corporation (or
parent thereof) or (ii) this option is to be replaced with a cash incentive
program of the successor corporation which preserves the spread existing on the
unvested Option Shares at the time of the Corporate Transaction (the excess of
the Fair Market Value of those Option Shares over the aggregate Exercise Price
payable for such shares) and provides for subsequent pay-out in accordance with
the same option exercise/vesting schedule set forth in the Grant Notice.

                   (ii) Service for less than One (1) Year. If Optionee has been
in Service for less than one (1) year prior to the effective date of the
Corporate Transaction, then no acceleration of this option shall occur in
connection with such Corporate Transaction and, to the extent not previously
exercised, this option shall terminate and cease to be outstanding on the
effective date of such Corporate Transaction, except to the extent this option
is either (i) assumed by the successor corporation (or parent thereof) or
replaced with a comparable option to purchase shares of the capital stock of the
successor corporation (or parent thereof), or (ii) replaced with a cash
incentive program of the successor corporation with preserves the spread
existing on the unvested Option Shares at the time of the Corporate Transaction
and provides for subsequent payout in accordance with the same vesting schedule
applicable to those option shares.

               (b) Immediately following the Corporate Transaction, this option
shall terminate and cease to be outstanding, except to the extent assumed by the
successor corporation (or parent thereof) in connection with the Corporate
Transaction.

               (c) If this option is assumed in connection with a Corporate
Transaction, then this option shall be appropriately adjusted, immediately after
such

                                       3
<PAGE>
 
Corporate Transaction, to apply to the number and class of securities which
would have been issuable to Optionee in consummation of such Corporate
Transaction had the option been exercised immediately prior to such Corporate
Transaction, and appropriate adjustments shall also be made to the Exercise
Price, provided the aggregate Exercise Price shall remain the same.
       --------                                                    

               (d) This Agreement shall not in any way affect the right of the
Corporation to adjust, reclassify, reorganize or otherwise change its capital or
business structure or to merge, consolidate, dissolve, liquidate or sell or
transfer all or any part of its business or assets.

          7.   ADJUSTMENT IN OPTION SHARES.  Should any change be made to the
               ---------------------------                                   
Common Stock by reason of any stock split, stock dividend, recapitalization,
combination of shares, exchange of shares or other change affecting the
outstanding Common Stock as a class without the Corporation's receipt of
consideration, appropriate adjustments shall be made to (i) the total number
and/or class of securities subject to this option and (ii) the Exercise Price in
order to reflect such change and thereby preclude a dilution or enlargement of
benefits hereunder.

          8.   SHAREHOLDER RIGHTS.  The holder of this option shall not have any
               ------------------                                               
shareholder rights with respect to the Option Shares until such person shall
have exercised the option, paid the Exercise Price and become a holder of record
of the purchased shares.

          9.   MANNER OF EXERCISING OPTION.
               --------------------------- 

               (a) In order to exercise this option with respect to all or any
part of the Option Shares for which this option is at the time exercisable,
Optionee (or any other person or persons exercising the option) must take the
following actions:

                   (i) Execute and deliver to the Corporation a Notice of
     Exercise for the Option Shares for which the option is exercised.

                   (ii) Pay the aggregate Exercise Price for the purchased
     shares in one or more of the following forms:

                        (A) cash or check made payable to the Corporation;

                        (B) a promissory note payable to the Corporation, but
          only to the extent authorized by the Plan Administrator in accordance
          with Paragraph 13;

                                       4
<PAGE>
 
                        (C) shares of Common Stock held by Optionee (or any
          other person or persons exercising the option) for the requisite
          period necessary to avoid a charge to the Corporation's earnings for
          financial reporting purposes and valued at Fair Market Value on the
          Exercise Date; or

                        (D) through a special sale and remittance procedure
          pursuant to which Optionee (or any other person or persons exercising
          the option) shall concurrently provide irrevocable written
          instructions (I) to a Corporation-designated brokerage firm to effect
          the immediate sale of the purchased shares and remit to the
          Corporation, out of the sale proceeds available on the settlement
          date, sufficient funds to cover the aggregate Exercise Price payable
          for the purchased shares plus all applicable Federal, state and local
          income and employment taxes required to be withheld by the Corporation
          by reason of such exercise and (II) to the Corporation to deliver the
          certificates for the purchased shares directly to such brokerage firm
          in order to complete the sale transaction.

               Except to the extent the sale and remittance procedure is
          utilized in connection with the option exercise, payment of the
          Exercise Price must accompany the Notice of Exercise delivered to the
          Corporation in connection with the option exercise.

                   (iii) Furnish to the Corporation appropriate documentation
     that the person or persons exercising the option (if other than Optionee)
     have the right to exercise this option.

                   (iv) Make appropriate arrangements with the Corporation (or
     Parent or Subsidiary employing or retaining Optionee) for the satisfaction
     of all Federal, state and local income and employment tax withholding
     requirements applicable to the option exercise.

               (b) As soon as practical after the Exercise Date, the Corporation
shall issue to or on behalf of Optionee (or any other person or persons
exercising this option) a certificate for the purchased Option Shares, with the
appropriate legends affixed thereto.

               (c) In no event may this option be exercised for any fractional
shares.

                                       5
<PAGE>
 
          10.  COMPLIANCE WITH LAWS AND REGULATIONS.
               ------------------------------------ 

               (a) The exercise of this option and the issuance of the Option
Shares upon such exercise shall be subject to compliance by the Corporation and
Optionee with all applicable requirements of law relating thereto and with all
applicable regulations of any stock exchange (or the Nasdaq National Market, if
applicable) on which the Common Stock may be listed for trading at the time of
such exercise and issuance.

               (b) The inability of the Corporation to obtain approval from any
regulatory body having authority deemed by the Corporation to be necessary to
the lawful issuance and sale of any Common Stock pursuant to this option shall
relieve the Corporation of any liability with respect to the non-issuance or
sale of the Common Stock as to which such approval shall not have been obtained.
The Corporation, however, shall use its best efforts to obtain all such
approvals.

          11.  SUCCESSORS AND ASSIGNS.  Except to the extent otherwise provided
               ----------------------                                          
in Paragraphs 3 and 6, the provisions of this Agreement shall inure to the
benefit of, and be binding upon, the Corporation and its successors and assigns
and Optionee, Optionee's assigns and the legal representatives, heirs and
legatees of Optionee's estate.

          12.  NOTICES.  Any notice required to be given or delivered to the
               -------                                                      
Corporation under the terms of this Agreement shall be in writing and addressed
to the Corporation at its principal corporate offices.  Any notice required to
be given or delivered to Optionee shall be in writing and addressed to Optionee
at the address indicated below Optionee's signature line on the Grant Notice.
All notices shall be deemed effective upon personal delivery or upon deposit in
the U.S. mail, postage prepaid and properly addressed to the party to be
notified.

          13.  FINANCING.  The Plan Administrator may, in its absolute
               ---------                                              
discretion and without any obligation to do so, permit Optionee to pay the
Exercise Price for the purchased Option Shares by delivering a full-recourse
promissory note payable to the Corporation.  The terms of any such promissory
note (including the interest rate, the requirements for collateral and the terms
of repayment) shall be established by the Plan Administrator in its sole
discretion.

          14.  CONSTRUCTION.  This Agreement and the option evidenced hereby are
               ------------                                                     
made and granted pursuant to the Plan and are in all respects limited by and
subject to the terms of the Plan.  All decisions of the Plan Administrator with
respect to any question or issue arising under the Plan or this Agreement shall
be conclusive and binding on all persons having an interest in this option.

          15.  GOVERNING LAW.  The interpretation, performance and enforcement
               -------------                                                  
of this Agreement shall be governed by the laws of the State of California
without resort to that State's conflict-of-laws rules.

                                       6
<PAGE>
 
          16.  EXCESS SHARES.  If the Option Shares covered by this Agreement
               -------------                                                 
exceed, as of the Grant Date, the number of shares of Common Stock which may
without shareholder approval be issued under the Plan, then this option shall be
void with respect to those excess shares, unless shareholder approval of an
amendment sufficiently increasing the number of shares of Common Stock issuable
under the Plan is obtained in accordance with the provisions of the Plan.

          17.  ADDITIONAL TERMS APPLICABLE TO AN INCENTIVE OPTION.  In the event
               --------------------------------------------------               
this option is designated an Incentive Option in the Grant Notice, the following
terms and conditions shall also apply to the grant:

               (a) LOSS OF INCENTIVE OPTION TREATMENT. This option shall cease
to qualify for favorable tax treatment as an Incentive Option if (and to the
extent) this option is exercised for one or more Option Shares: (A) more than
three (3) months after the date Optionee ceases to be an Employee for any reason
other than death or Permanent Disability or (B) more than twelve (12) months
after the date Optionee ceases to be an Employee by reason of Permanent
Disability.

               (b)  $100,000 LIMIT.

                    (i) No installment under this option shall qualify for
     favorable tax treatment as an Incentive Option if (and to the extent) the
     aggregate Fair Market Value (determined at the Grant Date) of the Common
     Stock for which such installment first becomes exercisable hereunder would,
     when added to the aggregate value (determined as of the respective date or
     dates of grant) of the Common Stock or other securities for which this
     option or any other Incentive Options granted to Optionee prior to the
     Grant Date (whether under the Plan or any other option plan of the
     Corporation or any Parent or Subsidiary) first become exercisable during
     the same calendar year, exceed One Hundred Thousand Dollars ($100,000) in
     the aggregate. Should such One Hundred Thousand Dollar ($100,000)
     limitation be exceeded in any calendar year, this option shall nevertheless
     become exercisable for the excess shares in such calendar year as a Non-
     Statutory Option.

                    (ii) Should the exercisability of this option be accelerated
     upon a Corporate Transaction, then this option shall qualify for favorable
     tax treatment as an Incentive Option only to the extent the aggregate Fair
     Market Value (determined at the Grant Date) of the Common Stock for which
     this option first becomes exercisable in the calendar year in which the
     Corporate Transaction occurs does not, when added to the aggregate value
     (determined as of the respective date or dates of grant) of the Common
     Stock or other securities for which this option or one or more other
     Incentive Options granted to Optionee prior to the Grant Date (whether

                                       7
<PAGE>
 
     under the Plan or any other option plan of the Corporation or any Parent or
     Subsidiary) first become exercisable during the same calendar year, exceed
     One Hundred Thousand Dollars ($100,000) in the aggregate.  Should the
     applicable One Hundred Thousand Dollar ($100,000) limitation be exceeded in
     the calendar year of such Corporate Transaction, the option may
     nevertheless be exercised for the excess shares in such calendar year as a
     Non-Statutory Option.

                    (iii) Should Optionee hold, in addition to this option, one
     or more other options to purchase Common Stock which become exercisable for
     the first time in the same calendar year as this option, then the foregoing
     limitations on the exercisability of such options as Incentive Options
     shall be applied on the basis of the order in which such options are
     granted.

               (c)  LEAVE OF ABSENCE.

                    (i) If Optionee takes an authorized leave of absence which
     continues for more than ninety (90) days, then this option shall
     automatically convert to a Non-Statutory Option under the Federal tax laws
     on the ninety-first (91st) day of such leave, unless Optionee's
     reemployment rights are guaranteed by statute or by written agreement.
     Following any such conversion of the option, all subsequent exercises of
     such option, whether effected before or after Optionee's return to active
     Employee status, shall result in an immediate taxable event, and the
     Corporation shall be required to collect from Optionee the Federal, state
     and local income and employment withholding taxes applicable to such
     exercise.

                    (ii) In no event shall this option become exercisable for
     any additional Option Shares or otherwise remain outstanding if Optionee
     does not resume Employee status prior to the Expiration Date of the option
     term.

                                       8
<PAGE>
 
                                   EXHIBIT I
                               NOTICE OF EXERCISE


          I hereby notify Genesys Telecommunications Laboratories, Inc. (the
"Corporation") that I elect to purchase      shares of the Corporation's Common
Stock (the "Purchased Shares") at the option exercise price of $        per
share (the "Exercise Price") pursuant to that certain option (the "Option")
granted to me under the Corporation's 1997 Stock Incentive Plan on         ,
199___.

          Concurrently with the delivery of this Exercise Notice to the
Corporation, I shall hereby pay to the Corporation the Exercise Price for the
Purchased Shares in accordance with the provisions of my agreement with the
Corporation (or other documents) evidencing the Option and shall deliver
whatever additional documents may be required by such agreement as a condition
for exercise.  Alternatively, I may utilize the special broker-dealer sale and
remittance procedure specified in my agreement to effect payment of the Exercise
Price.


_________________, 199__
Date


                                       ________________________________________ 
                                       Optionee

                                       Address:________________________________
 
                                       ________________________________________ 
 

Print name in exact manner
it is to appear on the
stock certificate:                     ________________________________________ 

Address to which certificate
is to be sent, if different
from address above:                    ________________________________________ 

                                       ________________________________________ 
 
Social Security Number:                ________________________________________ 

Employee Number:                       ________________________________________ 
<PAGE>
 
                                    APPENDIX
                                    --------

          The following definitions shall be in effect under the Agreement:

     A.   AGREEMENT shall mean this Stock Option Agreement.
          ---------                                        

     B.   BOARD shall mean the Corporation's Board of Directors.
          -----                                                 

     C.   CODE shall mean the Internal Revenue Code of 1986, as amended.
          ----                                                          

     D.   COMMON STOCK shall mean the Corporation's common stock.
          ------------                                           

     E.   CORPORATE TRANSACTION shall mean either of the following shareholder-
          ---------------------                                               
approved transactions to which the Corporation is a party:

               (i) a merger or consolidation in which securities possessing more
     than fifty percent (50%) of the total combined voting power of the
     Corporation's outstanding securities are transferred to a person or persons
     different from the persons holding those securities immediately prior to
     such transaction, or

               (ii) the sale, transfer or other disposition of all or
     substantially all of the Corporation's assets in complete liquidation or
     dissolution of the Corporation.

     F.   CORPORATION shall mean Genesys Telecommunications Laboratories, Inc.,
          -----------                                                          
a California corporation.

     G.   EMPLOYEE shall mean an individual who is in the employ of the
          --------                                                     
Corporation (or any Parent or Subsidiary), subject to the control and direction
of the employer entity as to both the work to be performed and the manner and
method of performance.

     H.   EXERCISE DATE shall mean the date on which the option shall have been
          -------------                                                        
exercised in accordance with Paragraph 9 of the Agreement.

     I.   EXERCISE PRICE shall mean the exercise price per share as specified in
          --------------                                                        
the Grant Notice.

     J.   EXPIRATION DATE shall mean the date on which the option expires as
          ---------------                                                   
specified in the Grant Notice.

                                      A-1
<PAGE>
 
     K.   FAIR MARKET VALUE per share of Common Stock on any relevant date shall
          -----------------                                                     
be determined in accordance with the following provisions:

               (i) If the Common Stock is at the time traded on the Nasdaq
     National Market, then the Fair Market Value shall be the closing selling
     price per share of Common Stock on the date in question, as the price is
     reported by the National Association of Securities Dealers on the Nasdaq
     National Market or any successor system.  If there is no closing selling
     price for the Common Stock on the date in question, then the Fair Market
     Value shall be the closing selling price on the last preceding date for
     which such quotation exists.

               (ii) If the Common Stock is at the time listed on any Stock
     Exchange, then the Fair Market Value shall be the closing selling price per
     share of Common Stock on the date in question on the Stock Exchange
     determined by the Plan Administrator to be the primary market for the
     Common Stock, as such price is officially quoted in the composite tape of
     transactions on such exchange.  If there is no closing selling price for
     the Common Stock on the date in question, then the Fair Market Value shall
     be the closing selling price on the last preceding date for which such
     quotation exists.

     L.   GRANT DATE shall mean the date of grant of the option as specified in
          ----------                                                           
the Grant Notice.

     M.   GRANT NOTICE shall mean the Notice of Grant of Stock Option
          ------------                                               
accompanying the Agreement, pursuant to which Optionee has been informed of the
basic terms of the option evidenced hereby.

     N.   INCENTIVE OPTION shall mean an option which satisfies the requirements
          ----------------                                                      
of Code Section 422.

     O.   MISCONDUCT shall mean the commission of any act of fraud, embezzlement
          ----------                                                            
or dishonesty by Optionee, any unauthorized use or disclosure by Optionee of
confidential information or trade secrets of the Corporation (or any Parent or
Subsidiary), or any other intentional misconduct by Optionee adversely affecting
the business or affairs of the Corporation (or any Parent or Subsidiary) in a
material manner.  The foregoing definition shall not be deemed to be inclusive
of all the acts or omissions which the Corporation (or any Parent or Subsidiary)
may consider as grounds for the dismissal or discharge of Optionee or any other
individual in the Service of the Corporation (or any Parent or Subsidiary).

     P.   NON-STATUTORY OPTION shall mean an option not intended to satisfy the
          --------------------                                                 
requirements of Code Section 422.

                                      A-2
<PAGE>
 
     Q.  NOTICE OF EXERCISE shall mean the notice of exercise in the form
         ------------------                                              
attached hereto as Exhibit I.

     R.   OPTION SHARES shall mean the number of shares of Common Stock subject
          -------------                                                        
to the option as specified in the Grant Notice.

     S.   OPTIONEE shall mean the person to whom the option is granted as
          --------                                                       
specified in the Grant Notice.

     T.   PARENT shall mean any corporation (other than the Corporation) in an
          ------                                                              
unbroken chain of corporations ending with the Corporation, provided each
corporation in the unbroken chain (other than the Corporation) owns, at the time
of the determination, stock possessing fifty percent (50%) or more of the total
combined voting power of all classes of stock in one of the other corporations
in such chain.

     U.   PERMANENT DISABILITY shall mean the inability of Optionee to engage in
          --------------------                                                  
any substantial gainful activity by reason of any medically determinable
physical or mental impairment which is expected to result in death or has lasted
or can be expected to last for a continuous period of twelve (12) months or
more.

     V.   PLAN shall mean the Corporation's 1997 Stock Incentive Plan.
          ----                                                        

     W.   PLAN ADMINISTRATOR shall mean either the Board or a committee of the
          ------------------                                                  
Board acting in its administrative capacity under the Plan.

     X.   SERVICE shall mean the Optionee's performance of services for the
          -------                                                          
Corporation (or any Parent or Subsidiary) in the capacity of an Employee, a non-
employee member of the board of directors or a consultant or independent
advisor.

     Y.   STOCK EXCHANGE shall mean the American Stock Exchange or the New York
          --------------                                                       
Stock Exchange.

     Z.   SUBSIDIARY shall mean any corporation (other than the Corporation) in
          ----------                                                           
an unbroken chain of corporations beginning with the Corporation, provided each
corporation (other than the last corporation) in the unbroken chain owns, at the
time of the determination, stock possessing fifty percent (50%) or more of the
total combined voting power of all classes of stock in one of the other
corporations in such chain.


                                      A-3

<PAGE>

                                                                    EXHIBIT 99.4
                                     ADDENDUM
                                       TO
                             STOCK OPTION AGREEMENT


          The following provisions are hereby incorporated into, and are hereby
made a part of, that certain Stock Option Agreement dated ______ (the "Option
Agreement") by and between Genesys Telecommunications Laboratories, Inc. (the
"Corporation") and ______ ("Optionee") evidencing the stock option (the
"Option") granted on _______ Optionee under the terms of the Corporation's 1997
Stock Incentive Plan, and such provisions shall be effective immediately.  All
capitalized terms in this Addendum, to the extent not otherwise defined herein,
shall have the meanings assigned to them in the Option Agreement.

                        LIMITED STOCK APPRECIATION RIGHT

          1.   Optionee is hereby granted a limited stock appreciation right
exercisable upon the following terms and conditions:

                  (i)  Optionee shall have the unconditional right (exercisable
     at any time during the thirty (30)-day period immediately following a
     Hostile Take-Over) to surrender the Option to the Corporation, to the
     extent the Option is at the time exercisable for vested shares of Common
     Stock. In return for the surrendered Option, Optionee shall receive a cash
     distribution from the Corporation in an amount equal to the excess of (A)
     the Take-Over Price of the shares of Common Stock which are at the time
     vested under the surrendered Option (or surrendered portion) over (B) the
     aggregate Exercise Price payable for such shares.

                  (ii) To exercise this limited stock appreciation right,
     Optionee must, during the applicable thirty (30)-day exercise period,
     provide the Corporation with written notice of the option surrender in
     which there is specified the number of Option Shares as to which the Option
     is being surrendered. Such notice must be accompanied by the return of
     Optionee's copy of the Option Agreement, together with any written
     amendments to such Agreement. The cash distribution shall be paid to
     Optionee within five (5) business days following such delivery date. The
     exercise of the limited stock appreciation right in accordance with the
     terms of this Addendum is hereby approved by the Plan Administrator in
     advance of such exercise. No further approval of the Plan Administrator
     shall be required at the time of the actual option surrender and cash
     distribution. Upon receipt of such cash distribution, the Option shall be
     cancelled with respect to the Option Shares for which the Option has been
     surrendered, and Optionee shall cease to have any further right to acquire
     those Option Shares under the Option Agreement.
<PAGE>
 
     The Option shall, however, remain outstanding and exercisable for the
     balance of the Option Shares (if any) in accordance with the terms of the
     Option Agreement, and the Corporation shall issue a new stock option
     agreement (substantially in the same form of the surrendered Option
     Agreement) for those remaining Option Shares.

                  (iii) In no event may this limited stock appreciation right be
     exercised when there is not a positive spread between the Fair Market Value
     of the Option Shares and the aggregate Exercise Price payable for such
     shares.  This limited stock appreciation right shall in all events
     terminate upon the expiration or sooner termination of the option term and
     may not be assigned or transferred by Optionee.

          2.   For purposes of this Addendum, the following definitions shall be
in effect:

                  (i)   A HOSTILE TAKE-OVER shall be deemed to occur in the
     event any person or related group of persons (other than the Corporation or
     a person that directly or indirectly controls, is controlled by, or is
     under common control with, the Corporation) directly or indirectly acquires
     beneficial ownership (within the meaning of Rule 13d-3 of the Securities
     Exchange Act of 1934, as amended) of securities possessing more than fifty
     percent (50%) of the total combined voting power of the Corporation's
     outstanding securities pursuant to a tender or exchange offer made directly
     to the Corporation's shareholders which the Board does not recommend such
     shareholders to accept.

                  (ii)  The TAKE-OVER PRICE per share shall be deemed to be
     equal to the greater of (A) the Fair Market Value per Option Share on the
                  -------
     option surrender date or (B) the highest reported price per share of Common
     Stock paid by the tender offeror in effecting the Hostile Take-Over.
     However, if the surrendered Option is designated as an Incentive Option in
     the Grant Notice, then the Take-Over Price shall not exceed the clause (A)
     price per share.

                                       2

<PAGE>
 
                                                                    EXHIBIT 99.5


                                    ADDENDUM
                                       TO
                             STOCK OPTION AGREEMENT

          The following provisions are hereby incorporated into, and are hereby
made a part of, that certain Stock Option Agreement (the "Option Agreement") by
and between Genesys Telecommunications Laboratories, Inc. (the "Corporation")
and ____________________ ("Optionee") evidencing the stock option (the "Option")
granted on _______________________, 199__  to Optionee under the terms of the
Corporation's 1997 Stock Incentive Plan, and such provisions shall be effective
immediately.  All capitalized terms in this Addendum, to the extent not
otherwise defined herein, shall have the meanings assigned to them in the Option
Agreement.

                       INVOLUNTARY TERMINATION FOLLOWING
                               CHANGE IN CONTROL

          1.  The Option shall not accelerate upon the occurrence of a Change in
Control, and the Option shall, over Optionee's continued period of Service after
the Change in Control, continue to become exercisable for the Option Shares in
accordance with the provisions of the Option Agreement.  However, immediately
upon an Involuntary Termination of Optionee's Service within eighteen (18)
months following the Change in Control, the Option, to the extent outstanding at
the time but not otherwise fully exercisable, shall automatically accelerate so
that the Option shall become immediately exercisable for all the Option Shares
at the time subject to the Option and may be exercised for any or all of those
Option Shares as fully vested shares.  The Option shall remain so exercisable
until the earlier of (i) the Expiration Date or (ii) the expiration of the one
          -------                                                             
(1)-year period measured from the date of the Involuntary Termination.

          2.  For purposes of this Addendum, a CHANGE IN CONTROL shall be deemed
to occur in the event of a change in ownership or control of the Corporation
effected through either of the following transactions:

               (i) the acquisition, directly or indirectly, by any person or
     related group of persons (other than the Corporation or a person that
     directly or indirectly controls, is controlled by, or is under common
     control with, the Corporation) of beneficial ownership (within the meaning
     of Rule 13d-3 of the Securities Exchange Act of 1934, as amended) of
     securities possessing more than fifty percent (50%) of the total combined
     voting power of the Corporation's outstanding securities pursuant to a
     tender or exchange offer made directly to the Corporation's shareholders,
     or

               (ii) a change in the composition of the Board over a period of
     thirty-six (36) consecutive months or less such that a majority of the
     Board members ceases, by reason of one or more contested elections for
     Board membership, to be comprised of individuals who either (A) have been
     Board members continuously

<PAGE>
 
     since the beginning of such period or (B) have been elected or nominated
     for election as Board members during such period by at least a majority of
     the Board members described in clause (A) who were still in office at the
     time such election or nomination was approved by the Board.

          3.     For purposes of this Addendum, an INVOLUNTARY TERMINATION shall
mean the termination of Optionee's Service by reason of:

               (i) Optionee's involuntary dismissal or discharge by the
     Corporation for reasons other than Misconduct, or

               (ii) Optionee's voluntary resignation following (A) a change in
     Optionee's position with the Corporation which materially reduces
     Optionee's level of responsibility, (B) a reduction in Optionee's level of
     compensation (including base salary, fringe benefits and participation in
     any corporate-performance based bonus or incentive programs) by more than
     fifteen percent (15%) or (C) a relocation of Optionee's place of employment
     by more than fifty (50) miles, provided and only if such change, reduction
     or relocation is effected by the Corporation without Optionee's consent.

          4.     The provisions of Paragraph 1 of this Addendum shall govern the
period for which the Option is to remain exercisable following the Involuntary
Termination of Optionee's Service within eighteen (18) months after the Change
in Control and shall supersede any provisions to the contrary in the Option
Agreement.

                                       2

<PAGE>
 
                                                                    EXHIBIT 99.6


                                    ADDENDUM
                                       TO
                             STOCK OPTION AGREEMENT


     The following provisions are hereby incorporated into, and are hereby made
a part of, that certain Stock Option Agreement (the "Option Agreement") by and
between Genesys Telecommunications Laboratories, Inc. (the "Corporation") and
___________________________________ ("Optionee") evidencing the stock option
(the "Option") granted on          to Optionee under the terms of the
Corporation's 1997 Stock Incentive Plan, and such provisions shall be effective
immediately.  All capitalized terms in this Addendum, to the extent not
otherwise defined herein, shall have the meanings assigned to them in the Option
Agreement.

                       INVOLUNTARY TERMINATION FOLLOWING
                             CORPORATE TRANSACTION

     1.  To the extent the Option is, in connection with a Corporate
Transaction, to be assumed or replaced with a comparable option in accordance
with Paragraph 6(a)(ii) of the Option Agreement, the Option shall not terminate
upon the occurrence of that Corporate Transaction, and the Option shall
accordingly continue, over Optionee's period of Service after the Corporate
Transaction, to become exercisable for the Option Shares in one or more
installments in accordance with the provisions of the Option Agreement.
However, immediately upon an Involuntary Termination of Optionee's Service
within eighteen (18) months following such Corporate Transaction, the Option (or
any replacement grant), to the extent outstanding at the time but not otherwise
fully exercisable, shall automatically accelerate so that the Option shall
become immediately exercisable for all the Option Shares at the time subject to
the Option and may be exercised for any or all of those Option Shares as fully
vested shares.  The Option shall remain so exercisable until the earlier of (i)
                                                                 -------       
the Expiration Date or (ii) the expiration of the one (1)-year period measured
from the date of such Involuntary Termination.

     2.  The Option shall remain so exercisable until the earlier of (i) the
                                                          -------           
Expiration Date or (ii) the expiration of the one (1)-year period measured from
the date of such Involuntary Termination.

     3.  For purposes of this Addendum the following definitions shall be in
effect:

               (i) A CORPORATE TRANSACTION shall mean either of the following
                     ---------------------                                   
     shareholder-approved transactions:

<PAGE>
 
                    (A) a merger or consolidation in which securities possessing
          more than fifty percent (50%) of the total combined voting power of
          the Corporation's outstanding securities are transferred to a person
          or persons different from the persons holding those securities
          immediately prior to such transaction, or

                    (B) the sale, transfer or other disposition of all or
          substantially all of the Corporation's assets in complete liquidation
          or dissolution of the Corporation.

               (ii) An INVOLUNTARY TERMINATION shall mean the termination of
     Optionee's Service by reason of:

                    (A) Optionee's involuntary dismissal or discharge by the
          Corporation for reasons other than Misconduct, or

                    (B) Optionee's voluntary resignation following (A) a change
          in Optionee's position with the Corporation (or Parent or Subsidiary
          employing Optionee) which materially reduces Optionee's level of
          responsibility, (B) a reduction in Optionee's level of compensation
          (including base salary, fringe benefits and target bonus under any
          corporate-performance based bonus or incentive programs) by more than
          fifteen percent (15%) or (C) a relocation of Optionee's place of
          employment by more than fifty (50) miles, provided and only if such
          change, reduction or relocation is effected by the Corporation without
          Optionee's consent.

     4. The provisions of Paragraph 1 of this Addendum shall govern the period
for which the Option is to remain exercisable following the Involuntary
Termination of Optionee's Service within eighteen (18) months after the Change
in Control and shall supersede any provisions to the contrary in the Option
Agreement.

                                       2

<PAGE>
 
                                                                    EXHIBIT 99.7


                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                            STOCK ISSUANCE AGREEMENT
                            ------------------------


          AGREEMENT made this _____ day of ___________________ 19____, by and
between Genesys Telecommunications Laboratories, Inc., a California corporation,
and __________________________________________________, a Participant in the
Corporation's 1997 Stock Incentive Plan.

          All capitalized terms in this Agreement shall have the meaning
assigned to them in this Agreement or in the attached Appendix.

     A.   PURCHASE OF SHARES
          ------------------

          1.  PURCHASE.  Participant hereby purchases _____________ shares of
              --------                                                       
Common Stock (the "Purchased Shares") pursuant to the provisions of the Stock
Issuance Program at the purchase price of $______ per share (the "Purchase
Price").

          2.  PAYMENT.  Concurrently with the delivery of this Agreement to the
              -------                                                          
Corporation,  Participant shall pay the Purchase Price for the Purchased Shares
in cash or check payable to the Corporation and shall deliver a duly-executed
blank Assignment Separate from Certificate (in the form attached hereto as
Exhibit I) with respect to the Purchased Shares.

          3.  SHAREHOLDER RIGHTS.  Until such time as the Corporation exercises
              ------------------                                               
the Repurchase Right, Participant (or any successor in interest) shall have all
the rights of a shareholder (including voting, dividend and liquidation rights)
with respect to the Purchased Shares, subject, however, to the transfer
restrictions of this Agreement.

          4.  ESCROW.  The Corporation shall have the right to hold the
              ------                                                   
Purchased Shares in escrow until those shares have vested in accordance with the
Vesting Schedule.

          5.  COMPLIANCE WITH LAW.  Under no circumstances shall shares of
              -------------------                                         
Common Stock or other assets be issued or delivered to Participant pursuant to
the provisions of this Agreement unless, in the opinion of counsel for the
Corporation or its successors, there shall have been compliance with all
applicable requirements of Federal and state securities laws, all applicable
listing requirements of any stock exchange (or the Nasdaq National Market, if
applicable) on which the Common Stock is at the time listed for trading and all
other requirements of law or of any regulatory bodies having jurisdiction over
such issuance and delivery.


<PAGE>
 
     B.   TRANSFER RESTRICTIONS
          ---------------------

          1.  RESTRICTION ON TRANSFER.  Except for any Permitted Transfer,
              -----------------------                                     
Participant shall not transfer, assign, encumber or otherwise dispose of any of
the Purchased Shares which are subject to the Repurchase Right.

          2.  RESTRICTIVE LEGEND.  The stock certificate for the Purchased
              ------------------                                          
Shares shall be endorsed with the following restrictive legend:

               "The shares represented by this certificate are unvested and
     subject to certain repurchase rights granted to the Corporation and
     accordingly may not be sold, assigned, transferred, encumbered, or in any
     manner disposed of except in conformity with the terms of a written
     agreement dated ____________, 199__ between the Corporation and the
     registered holder of the shares (or the predecessor in interest to the
     shares).  A copy of such agreement is maintained at the Corporation's
     principal corporate offices."

          3.   TRANSFEREE OBLIGATIONS.  Each person (other than the Corporation)
               ----------------------                                           
to whom the Purchased Shares are transferred by means of a Permitted Transfer
must, as a condition precedent to the validity of such transfer, acknowledge in
writing to the Corporation that such person is bound by the provisions of this
Agreement and that the transferred shares are subject to the Repurchase Right to
the same extent such shares would be so subject if retained by Participant.

     C.   REPURCHASE RIGHT
          ----------------

          1.   GRANT.  The Corporation is hereby granted the right (the
               -----                                                   
"Repurchase Right"), exercisable at any time during the ninety (90)-day period
following the date Participant ceases for any reason to remain in Service, to
repurchase at the Purchase Price all or any portion of the Purchased Shares in
which Participant is not, at the time of his or her cessation of Service, vested
in accordance with the Vesting Schedule (such shares to be hereinafter referred
to as the "Unvested Shares").

          2.   EXERCISE OF THE REPURCHASE RIGHT.  The Repurchase Right shall be
               --------------------------------                                
exercisable by written notice delivered to each Owner of the Unvested Shares
prior to the expiration of the ninety (90)-day exercise period.  The notice
shall indicate the number of Unvested Shares to be repurchased and the date on
which the repurchase is to be effected, such date to be not more than thirty
(30) days after the date of such notice.  The certificates representing the
Unvested Shares to be repurchased shall be delivered to the Corporation prior to
the close of business on the date specified for the repurchase.  Concurrently
with the receipt of such stock certificates, the Corporation shall pay to Owner,
in cash or cash equivalent (including the cancellation of any purchase-money
indebtedness), an amount equal to the Purchase Price previously paid for the
Unvested Shares to be repurchased from Owner.

                                       2
<PAGE>
 
          3.  TERMINATION OF THE REPURCHASE RIGHT.  The Repurchase Right shall
              -----------------------------------                             
terminate with respect to any Unvested Shares for which it is not timely
exercised under Paragraph C.2.  In addition, the Repurchase Right shall
terminate and cease to be exercisable with respect to any and all Purchased
Shares in which Participant vests in accordance with the following Vesting
Schedule:

               (i) Upon Participant's completion of one (1) year of Service
     measured from ______________, 199__, Participant shall acquire a vested
     interest in, and the Repurchase Right shall lapse with respect to, twenty-
     five percent (25%) of the Purchased Shares.

               (ii) Participant shall acquire a vested interest in, and the
     Repurchase Right shall lapse with respect to, the remaining Purchased
     Shares in a series of thirty-six (36) successive equal monthly installments
     upon Participant's completion of each additional month of Service over the
     thirty-six (36)-month period measured from the initial vesting date under
     subparagraph (i) above.

          4.   RECAPITALIZATION.  Any new, substituted or additional securities
               ----------------                                                
or other property (including cash paid other than as a regular cash dividend)
which is by reason of any Recapitalization distributed with respect to the
Purchased Shares shall be immediately subject to the Repurchase Right, but only
to the extent the Purchased Shares are at the time covered by such right.
Appropriate adjustments to reflect such distribution shall be made to the number
and/or class of securities subject to this Agreement and to the price per share
to be paid upon the exercise of the Repurchase Right in order to reflect the
effect of any such Recapitalization upon the Corporation's capital structure;
provided, however, that the aggregate purchase price shall remain the same.
- --------                                                                   

          5.   CORPORATE TRANSACTION.
               --------------------- 

          (a) Immediately prior to the consummation of any Corporate
Transaction, the Repurchase Right shall automatically lapse in its entirety and
the Purchased Shares shall vest in full, except to the extent the Repurchase
Right is to be assigned to the successor corporation (or parent thereof) in
connection with the Corporate Transaction.

          (b) To the extent the Repurchase Right remains in effect following a
Corporate Transaction, such right shall apply to the new capital stock or other
property (including any cash payments) received in exchange for the Purchased
Shares in consummation of the Corporate Transaction, but only to the extent the
Purchased Shares are at the time covered by such right.  Appropriate adjustments
shall be made to the price per share payable upon exercise of the Repurchase
Right to reflect the effect of the Corporate Transaction upon the Corporation's
capital structure; provided, however, that the aggregate purchase price shall
                   --------                                                  
remain the same.  The new securities or other property

                                       3
<PAGE>
 
(including cash payments) issued or distributed with respect to the Purchased
Shares in consummation of the Corporate Transaction shall immediately be
deposited in escrow with the Corporation (or the successor entity) and shall not
be released from escrow until Participant vests in such securities or other
property in accordance with the same Vesting Schedule in effect for the
Purchased Shares.

          (c) The Repurchase Right may also be subject to termination in whole
or in part on an accelerated basis, and the Purchased Shares subject to
immediate vesting, in accordance with the terms of any special Addendum attached
to this Agreement.

     D.   SPECIAL TAX ELECTION
          --------------------

          1.   SECTION 83(b) ELECTION.  Under Code Section 83, the excess of the
               ----------------------                                           
fair market value of the Purchased Shares on the date any forfeiture
restrictions applicable to such shares lapse over the Purchase Price paid for
such shares will be reportable as ordinary income on the lapse date.  For this
purpose, the term "forfeiture restrictions" includes the right of the
Corporation to repurchase the Purchased Shares pursuant to the Repurchase Right.
Participant may elect under Code Section 83(b) to be taxed at the time the
Purchased Shares are acquired, rather than when and as such Purchased Shares
cease to be subject to such forfeiture restrictions.  Such election must be
filed with the Internal Revenue Service within thirty (30) days after the date
of this Agreement.  Even if the fair market value of the Purchased Shares on the
date of this Agreement equals the Purchase Price paid (and thus no tax is
payable), the election must be made to avoid adverse tax consequences in the
future.  THE FORM FOR MAKING THIS ELECTION IS ATTACHED AS EXHIBIT II HERETO.
PARTICIPANT UNDERSTANDS THAT FAILURE TO MAKE THIS FILING WITHIN THE APPLICABLE
THIRTY (30)-DAY PERIOD WILL RESULT IN THE RECOGNITION OF ORDINARY INCOME AS THE
FORFEITURE RESTRICTIONS LAPSE.

          2.   FILING RESPONSIBILITY.  PARTICIPANT ACKNOWLEDGES THAT IT IS
               ---------------------                                      
PARTICIPANT'S SOLE RESPONSIBILITY, AND NOT THE CORPORATION'S, TO FILE A TIMELY
ELECTION UNDER CODE SECTION 83(b), EVEN IF PARTICIPANT REQUESTS THE CORPORATION
OR ITS REPRESENTATIVES TO MAKE THIS FILING ON HIS OR HER BEHALF.

     E.   GENERAL PROVISIONS
          ------------------

          1.   ASSIGNMENT.  The Corporation may assign the Repurchase Right to
               ----------                                                     
any person or entity selected by the Board, including (without limitation) one
or more shareholders of the Corporation.


                                       4
<PAGE>
 
          2.  NO EMPLOYMENT OR SERVICE CONTRACT.  Nothing in this Agreement or
              ---------------------------------                               
in the Plan shall confer upon Participant any right to continue in Service for
any period of specific duration or interfere with or otherwise restrict in any
way the rights of the Corporation (or any Parent or Subsidiary employing or
retaining Participant) or of Participant, which rights are hereby expressly
reserved by each, to terminate Participant's Service at any time for any reason,
with or without cause.

          3.   NOTICES.  Any notice required to be given under this Agreement
               -------                                                       
shall be in writing and shall be deemed effective upon personal delivery or upon
deposit in the U.S. mail, registered or certified, postage prepaid and properly
addressed to the party entitled to such notice at the address indicated below
such party's signature line on this Agreement or at such other address as such
party may designate by ten (10) days advance written notice under this paragraph
to all other parties to this Agreement.

          4.   NO WAIVER.  The failure of the Corporation in any instance to
               ---------                                                    
exercise the Repurchase Right shall not constitute a waiver of any other
repurchase rights that may subsequently arise under the provisions of this
Agreement or any other agreement between the Corporation and Participant.  No
waiver of any breach or condition of this Agreement shall be deemed to be a
waiver of any other or subsequent breach or condition, whether of like or
different nature.

          5.   CANCELLATION OF SHARES.  If the Corporation shall make available,
               ----------------------                                           
at the time and place and in the amount and form provided in this Agreement, the
consideration for the Purchased Shares to be repurchased in accordance with the
provisions of this Agreement, then from and after such time, the person from
whom such shares are to be repurchased shall no longer have any rights as a
holder of such shares (other than the right to receive payment of such
consideration in accordance with this Agreement).  Such shares shall be deemed
purchased in accordance with the applicable provisions hereof, and the
Corporation shall be deemed the owner and holder of such shares, whether or not
the certificates therefor have been delivered as required by this Agreement.

          6.   PARTICIPANT UNDERTAKING.  Participant hereby agrees to take
               -----------------------                                    
whatever additional action and execute whatever additional documents the
Corporation may deem necessary or advisable in order to carry out or effect one
or more of the obligations or restrictions imposed on either Participant or the
Purchased Shares pursuant to the provisions of this Agreement.

          7.   AGREEMENT IS ENTIRE CONTRACT.  This Agreement constitutes the
               ----------------------------                                 
entire contract between the parties hereto with regard to the subject matter
hereof.  This Agreement is made pursuant to the provisions of the Plan and shall
in all respects be construed in conformity with the terms of the Plan.

                                       5
<PAGE>
 
          8.  GOVERNING LAW.  This Agreement shall be governed by, and construed
              -------------                                                     
in accordance with, the laws of the State of California without resort to that
State's conflict-of-laws rules.

          9.   COUNTERPARTS.  This Agreement may be executed in counterparts,
               ------------                                                  
each of which shall be deemed to be an original, but all of which together shall
constitute one and the same instrument.

          10.  SUCCESSORS AND ASSIGNS.  The provisions of this Agreement shall
               ----------------------                                         
inure to the benefit of, and be binding upon, the Corporation and its successors
and assigns and upon Participant, Participant's assigns and the legal
representatives, heirs and legatees of Participant's estate, whether or not any
such person shall have become a party to this Agreement and have agreed in
writing to join herein and be bound by the terms hereof.

                                       6
<PAGE>
 
          IN WITNESS WHEREOF, the parties have executed this Agreement on the
day and year first indicated above.

                                   GENESYS TELECOMMUNICATIONS LABORATORIES, INC.


                              By:
                                  ---------------------------------------------

                              Title:
                                     ------------------------------------------

                              Address:
                                      -----------------------------------------

                              -------------------------------------------------


                              -------------------------------------------------
                              PARTICIPANT

                              Address:
                                       ----------------------------------------

                              -------------------------------------------------

                                       7
<PAGE>
 
                                   EXHIBIT I
                      ASSIGNMENT SEPARATE FROM CERTIFICATE

          FOR VALUE RECEIVED ______________________  hereby sell(s), assign(s)
and transfer(s) unto Genesys Telecommunications Laboratories, Inc. (the
"Corporation"), ___________________(_______) shares of the Common Stock of the
Corporation standing in his or her name on the books of the Corporation
represented by Certificate No. ___________________ herewith and do(es) hereby
irrevocably constitute and appoint _______________________________ Attorney to
transfer the said stock on the books of the Corporation with full power of
substitution in the premises.

Dated:  ________________, 199__.

                         Signature
                                   ------------------------------------------




INSTRUCTION:  Please do not fill in any blanks other than the signature line.
Please sign exactly as you would like your name to appear on the issued stock
certificate.  The purpose of this assignment is to enable the Corporation to
exercise the Repurchase Right without requiring additional signatures on the
part of Participant.


<PAGE>
 
                                   EXHIBIT II

                           SECTION 83(b) TAX ELECTION

This statement is being made under Section 83(b) of the Internal Revenue Code,
pursuant to Treas. Reg. Section 1.83-2.

(1)  The taxpayer who performed the services is:

     Name:
     Address:
     Taxpayer Ident. No.:

(2)  The property with respect to which the election is being made is
     ____________ shares of the common stock of Genesys Telecommunications
     Laboratories, Inc.

(3)  The property was issued on _____________, 199___.

(4)  The taxable year in which the election is being made is the calendar year
     199__.

(5)  The property is subject to a repurchase right pursuant to which the issuer
     has the right to acquire the property at the original purchase price if for
     any reason taxpayer's employment with the issuer is terminated.  The
     issuer's repurchase right lapses in a series of annual and monthly
     installments over a four (4)-year period ending on _______________________.

(6)  The fair market value at the time of transfer (determined without regard to
     any restriction other than a restriction which by its terms will never
     lapse) is $____________ per share.

(7)  The amount paid for such property is $____________ per share.

(8)  A copy of this statement was furnished to Genesys Telecommunications
     Laboratories, Inc. for whom taxpayer rendered the services underlying the
     transfer of property.

(9)  This statement is executed on ________________________, 199__.




- --------------------------    ------------------------------------------------ 
Spouse (if any)               Taxpayer

This election must be filed with the Internal Revenue Service Center with which
taxpayer files his or her Federal income tax returns and must be made within
thirty (30) days after the execution date of the Stock Issuance Agreement.  This
filing should be made by registered or certified mail, return receipt requested.
Participant must retain two (2) copies of the completed form for filing with his
or her Federal and state tax returns for the current tax year and an additional
copy for his or her records.
<PAGE>
 
                                    APPENDIX
                                    --------


          The following definitions shall be in effect under the Agreement:

     A.   AGREEMENT shall mean this Stock Issuance Agreement.
          ---------                                          

     B.   BOARD shall mean the Corporation's Board of Directors.
          -----                                                 

     C.   CODE shall mean the Internal Revenue Code of 1986, as amended.
          ----                                                          

     D.   COMMON STOCK shall mean the Corporation's common stock.
          ------------                                           

     E.   CORPORATE TRANSACTION shall mean either of the following shareholder-
          ---------------------                                               
approved transactions:

               (i) a merger or consolidation in which securities possessing more
     than fifty percent (50%) of the total combined voting power of the
     Corporation's outstanding securities are transferred to a person or persons
     different from the persons holding those securities immediately prior to
     such transaction, or

               (ii) the sale, transfer or other disposition of all or
     substantially all of the Corporation's assets in complete liquidation or
     dissolution of the Corporation.

     F.   CORPORATION shall mean Genesys Telecommunications Laboratories, Inc.,
          -----------                                                          
a California corporation.

     G.   OWNER shall mean Participant and all subsequent holders of the
          -----                                                         
Purchased Shares who derive their chain of ownership through a Permitted
Transfer from Participant.

     H.   PARENT shall mean any corporation (other than the Corporation) in an
          ------                                                              
unbroken chain of corporations ending with the Corporation, provided each
corporation in the unbroken chain (other than the Corporation) owns, at the time
of the determination, stock possessing fifty percent (50%) or more of the total
combined voting power of all classes of stock in one of the other corporations
in such chain.

     I.   PARTICIPANT shall mean the person to whom the Purchased Shares are
          -----------                                                       
issued under the Stock Issuance Program.

                                      A-1
<PAGE>
 
     J.   PERMITTED TRANSFER shall mean (i) a gratuitous transfer of the
          ------------------                                            
Purchased Shares, provided and only if Participant obtains the Corporation's
                  --------------------                                      
prior written consent to such transfer, (ii) a transfer of title to the
Purchased Shares effected pursuant to Participant's will or the laws of
intestate succession following Participant's death or (iii) a transfer to the
Corporation in pledge as security for any purchase-money indebtedness incurred
by Participant in connection with the acquisition of the Purchased Shares.

     K.   PLAN shall mean the Corporation's 1997 Stock Incentive Plan.
          ----                                                        

     L.   PLAN ADMINISTRATOR shall mean either the Board or a committee of the
          ------------------                                                  
Board acting in its administrative capacity under the Plan.

     M.   PURCHASE PRICE shall have the meaning assigned to such term in
          --------------                                                
Paragraph A.1.

     N.   PURCHASED SHARES shall have the meaning assigned to such term in
          ----------------                                                
Paragraph A.1.

     O.   RECAPITALIZATION shall mean any stock split, stock dividend,
          ----------------                                            
recapitalization, combination of shares, exchange of shares or other change
affecting the Corporation's outstanding Common Stock as a class without the
Corporation's receipt of consideration.

     P.   REPURCHASE RIGHT shall mean the right granted to the Corporation in
          ----------------                                                   
accordance with Article C.

     Q.   SERVICE shall mean the Participant's performance of services for the
          -------                                                             
Corporation (or any Parent or Subsidiary) in the capacity of an employee,
subject to the control and direction of the employer entity as to both the work
to be performed and the manner and method of performance, a non-employee member
of the board of directors or a consultant.

     R.   STOCK ISSUANCE PROGRAM shall mean the Stock Issuance Program under the
          ----------------------                                                
Plan.

     S.   SUBSIDIARY shall mean any corporation (other than the Corporation) in
          ----------                                                           
an unbroken chain of corporations beginning with the Corporation, provided each
corporation (other than the last corporation) in the unbroken chain owns, at the
time of the determination, stock possessing fifty percent (50%) or more of the
total combined voting power of all classes of stock in one of the other
corporations in such chain.

     T.   VESTING SCHEDULE shall mean the vesting schedule specified in
          ----------------                                             
Paragraph C.3, subject to the acceleration provisions of Paragraph C.5.

                                      A-2
<PAGE>
 
     U.   UNVESTED SHARES shall have the meaning assigned to such term in
          ---------------                                                
Paragraph C.1.

                                      A-3

<PAGE>
                                                                    EXHIBIT 99.8

 
                                    ADDENDUM
                                       TO
                            STOCK ISSUANCE AGREEMENT


          The following provisions are hereby incorporated into, and are hereby
made a part of, that certain Stock Issuance Agreement dated        
                                                            -------------------
the "Issuance Agreement") by and between Genesys Telecommunications 
Laboratories, Inc. (the "Corporation") and                      ("Participant") 
                                           ---------------------
evidencing the stock issuance on such date to Participant under the terms of the
Corporation's 1997 Stock Incentive Plan, and such provisions shall be effective
immediately. All capitalized terms in this Addendum, to the extent not otherwise
defined herein, shall have the meanings assigned to such terms in the Issuance
Agreement.

                       INVOLUNTARY TERMINATION FOLLOWING
                               CHANGE IN CONTROL

          1.   No accelerated vesting of the Purchased Shares shall occur upon a
Change in Control, and the Repurchase Right shall continue to remain in full
force and effect in accordance with the provisions of the Issuance Agreement.
Accordingly, the Participant shall, over Participant's period of Service
following the Change in Control, continue to vest in the Purchased Shares in one
or more installments in accordance with the provisions of the Issuance
Agreement.

          2.   Immediately upon an Involuntary Termination of Participant's
Service within eighteen (18) months following the Change in Control, the
Repurchase Right shall terminate automatically and all the Purchased Shares
shall vest in full.

          3.   For purposes of this Addendum, the following definitions shall be
in effect:

               An INVOLUNTARY TERMINATION shall mean the termination of
Participant's Service by reason of:

               (i) Participant's involuntary dismissal or discharge by the
     Corporation for reasons other than Misconduct, or

               (ii) Participant's voluntary resignation following (A) a change
     in Participant's position with the Corporation (or Parent or Subsidiary
     employing Participant) which materially reduces Participant's level of
     responsibility, (B) a reduction in Participant's level of compensation
     (including base salary, fringe benefits and participation in any corporate-
     performance based bonus or incentive programs) by more than fifteen percent
     (15%) or (C) a relocation of Participant's place of employment by more than
<PAGE>
 
     fifty (50) miles, provided and only if such change, reduction or relocation
     is effected by the Corporation without Participant's consent.

          A CHANGE IN CONTROL shall be deemed to occur in the event of a change
in ownership or control of the Corporation effected through either of the
following transactions:

               (i) the acquisition, directly or indirectly, by any person or
     related group of persons (other than the Corporation or a person that
     directly or indirectly controls, is controlled by, or is under common
     control with, the Corporation) of beneficial ownership (within the meaning
     of Rule 13d-3 of the Securities Exchange Act of 1934, as amended) of
     securities possessing more than fifty percent (50%) of the total combined
     voting power of the Corporation's outstanding securities pursuant to a
     tender or exchange offer made directly to the Corporation's shareholders,
     or

               (ii) a change in the composition of the Board over a period of
     thirty-six (36) consecutive months or less such that a majority of the
     Board members ceases, by reason of one or more contested elections for
     Board membership, to be comprised of individuals who either (A) have been
     Board members continuously since the beginning of such period or (B) have
     been elected or nominated for election as Board members during such period
     by at least a majority of the Board members described in clause (A) who
     were still in office at the time such election or nomination was approved
     by the Board.

          MISCONDUCT shall mean the commission of any act of fraud, embezzlement
or dishonesty by the Participant, any unauthorized use or disclosure by the
Participant of confidential information or trade secrets of the Corporation (or
any Parent or Subsidiary), or any other intentional misconduct by the
Participant adversely affecting the business or affairs of the Corporation (or
any Parent or Subsidiary) in a material manner.  The foregoing definition shall
not be deemed to be inclusive of all the acts or omissions which the Corporation
(or any Parent or Subsidiary) may consider as grounds for the dismissal or
discharge of the Participant or other person in the Service of the Corporation
(or any Parent or Subsidiary).

                                       2
<PAGE>
 
          IN WITNESS WHEREOF, Genesys Telecommunications Laboratories, Inc. has
caused this Addendum to be executed by its duly-authorized officer as of the
Effective Date specified below.


                               GENESYS TELECOMMUNICATIONS
                               LABORATORIES, INC.

                               By:
                                  ------------------------------------   
                               Title:
                                     ---------------------------------


EFFECTIVE DATE:  _________________, 199__

                                       3

<PAGE>
 
                                                                    EXHIBIT 99.9

                                    ADDENDUM
                                       TO
                            STOCK ISSUANCE AGREEMENT


          The following provisions are hereby incorporated into, and are hereby
made a part of, that certain Stock Issuance Agreement dated _________________
(the "Issuance Agreement") by and between Genesys Telecommunications
Laboratories, Inc. (the "Corporation") and __________________ ("Participant")
evidencing the stock issuance on such date to Participant under the terms of the
Corporation's 1997 Stock Incentive Plan, and such provisions shall be effective
immediately.  All capitalized terms in this Addendum, to the extent not
otherwise defined herein, shall have the meanings assigned to such terms in the
Issuance Agreement.

                       INVOLUNTARY TERMINATION FOLLOWING
                             CORPORATE TRANSACTION

          1.  To the extent the Repurchase Right is assigned to the successor
entity (or parent company) in connection with a Corporate Transaction, no
accelerated vesting of the Purchased Shares shall occur upon such Corporate
Transaction, and the Repurchase Right shall continue to remain in full force and
effect in accordance with the provisions of the Issuance Agreement.  The
Participant shall, over Participant's period of Service following the Corporate
Transaction, continue to vest in the Purchased Shares in one or more
installments in accordance with the provisions of the Issuance Agreement.

          2.  Immediately upon an Involuntary Termination of Participant's
Service within eighteen (18) months following the Corporate Transaction, the
Repurchase Right shall terminate automatically and all the Purchased Shares
shall vest in full.

          3.  For purposes of this Addendum, the following definitions shall be
in effect:

              (i) CORPORATE TRANSACTION shall mean either of
                  ---------------------                     
the following shareholder-approved transactions:

                     (A) a merger or consolidation in which securities
     possessing more than fifty percent (50%) of the total combined voting power
     of the Corporation's outstanding securities are transferred to a person or
     persons different from the persons holding those securities immediately
     prior to such transaction, or

                     (B) the sale, transfer or other disposition of all or
     substantially all of the Corporation's assets in complete liquidation or
     dissolution of the Corporation.
<PAGE>
 
               (ii) An INVOLUNTARY TERMINATION shall mean the termination of
     Participant's Service by reason of:

                     (A) Participant's involuntary dismissal or discharge by the
     Corporation for reasons other than Misconduct, or

                     (B) Participant's voluntary resignation following (A) a
     change in Participant's position with the Corporation which materially
     reduces Participant's level of responsibility, (B) a reduction in
     Participant's level of compensation (including base salary, fringe benefits
     and participation in any corporate-performance based bonus or incentive
     programs) by more than fifteen percent (15%) or (C) a relocation of
     Participant's place of employment by more than fifty (50) miles, provided
     and only if such change, reduction or relocation is effected by the
     Corporation without Participant's consent.

               (iii)  MISCONDUCT shall mean the commission of any act of fraud,
     embezzlement or dishonesty by the Participant, any unauthorized use or
     disclosure by the Participant of confidential information or trade secrets
     of the Corporation (or any Parent or Subsidiary), or any other intentional
     misconduct by the Participant adversely affecting the business or affairs
     of the Corporation (or any Parent or Subsidiary) in a material manner.  The
     foregoing definition shall not be deemed to be inclusive of all the acts or
     omissions which the Corporation (or any Parent or Subsidiary) may consider
     as grounds for the dismissal or discharge of the Participant or other
     person in the Service of the Corporation (or any Parent or Subsidiary).

          IN WITNESS WHEREOF, Genesys Telecommunications Laboratories, Inc. has
caused this Addendum to be executed by its duly-authorized officer as of the
Effective Date specified below.


                   GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                              By:     _________________________

                              Title:  _________________________



EFFECTIVE DATE:  _________________, 199__

                                       2

<PAGE>
 
                                                                   EXHIBIT 99.10


                                                                   INITIAL GRANT
                                                                   -------------

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                    NOTICE OF GRANT OF NON-EMPLOYEE DIRECTOR
                    ----------------------------------------
                             AUTOMATIC STOCK OPTION
                             ----------------------


          Notice is hereby given of the following option grant (the "Option") to
purchase shares of the Common Stock of Genesys Telecommunications Laboratories,
Inc. (the "Corporation"):

          Optionee:
          --------  --------------------------------------------------
          Grant Date:
          ----------  ------------------------------------------------
          Exercise Price: $                                  per share
          --------------  ----------------------------------
          Number of Option Shares:  30,000 shares
          -----------------------                
          Expiration Date:
          ---------------  -------------------------------------------
          Type of Option:  Non-Statutory Stock Option
          --------------                             
          Date Exercisable:  Immediately Exercisable
          ----------------                          

          Vesting Schedule:  The Option Shares shall initially be unvested and
          ----------------                                                    
          subject to repurchase by the Corporation at the Exercise Price paid
          per share.  Optionee shall acquire a vested interest in, and the
          Corporation's repurchase right shall accordingly lapse with respect
          to, the Option Shares in a series of four (4) successive equal annual
          installments upon the Optionee's completion of each year of service as
          a member of the Corporation's Board of Directors (the "Board") over
          the four (4)-year period measured from the Grant Date.  In no event
          shall any additional Option Shares vest after Optionee's cessation of
          Board service.

          Optionee understands and agrees that the Option is granted subject to
and in accordance with the terms of the automatic option grant program under the
Genesys Telecommunications Laboratories, Inc. 1997 Stock Incentive Plan (the
"Plan").  Optionee further agrees to be bound by the terms of the Plan and the
terms of the Option as set forth in the Automatic Stock Option Agreement
attached hereto as Exhibit A.  Optionee acknowledges receipt of the official
Plan Summary and Prospectus from the Plan in the form attached hereto as Exhibit
B.  A copy of the Plan document is available upon request made to the Corporate
Secretary at the Corporation's principal offices.

<PAGE>
 
          REPURCHASE RIGHT.  OPTIONEE HEREBY AGREES THAT ALL UNVESTED OPTION
          ----------------                                                  
SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL NOT BE TRANSFERABLE AND
SHALL BE SUBJECT TO REPURCHASE BY THE CORPORATION, AT THE EXERCISE PRICE PAID
PER SHARE, UPON OPTIONEE'S TERMINATION OF SERVICE AS A MEMBER OF THE
CORPORATION'S BOARD OF DIRECTORS PRIOR TO VESTING IN THOSE SHARES.  THE TERMS
AND CONDITIONS OF SUCH REPURCHASE RIGHT SHALL BE SPECIFIED IN A STOCK PURCHASE
AGREEMENT, IN FORM AND SUBSTANCE SATISFACTORY TO THE CORPORATION, EXECUTED BY
OPTIONEE AT THE TIME OF THE OPTION EXERCISE.

          No Impairment of Rights.  Nothing in this Notice or in the attached
          -----------------------                                            
Automatic Stock Option Agreement or the Plan shall interfere with or otherwise
restrict in any way the rights of the Corporation or the Corporation's
shareholders to remove Optionee from the Board at any time in accordance with
the provisions of applicable law.

          Definitions.  All capitalized terms in this Notice shall have the
          -----------                                                      
meaning assigned to them in this Notice or in the attached Automatic Stock
Option Agreement.

DATED:                        , 199__
- ------ ----------------------


                                   GENESYS TELECOMMUNICATIONS LABORATORIES, INC.


                              By:
                                  ----------------------------------------------

                              Title:
                                     -------------------------------------------



                                     -------------------------------------------
                                                        OPTIONEE

                              Address:
                                       -----------------------------------------
 
                                       -----------------------------------------

ATTACHMENTS
- -----------
EXHIBIT A - AUTOMATIC STOCK OPTION AGREEMENT
EXHIBIT B - PLAN SUMMARY AND PROSPECTUS

                                       2
<PAGE>
 
                                   EXHIBIT A
                                   ---------

                        AUTOMATIC STOCK OPTION AGREEMENT
                        --------------------------------

<PAGE>
 
                                   EXHIBIT B
                                   ---------

                          PLAN SUMMARY AND PROSPECTUS
                          ---------------------------


<PAGE>
 
                                                                   EXHIBIT 99.11


                                                                   INITIAL GRANT
                                                                   -------------

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                    NOTICE OF GRANT OF NON-EMPLOYEE DIRECTOR
                    ----------------------------------------
                             AUTOMATIC STOCK OPTION
                             ----------------------


          Notice is hereby given of the following option grant (the "Option") to
purchase shares of the Common Stock of Genesys Telecommunications Laboratories,
Inc. (the "Corporation"):

          Optionee:
          --------  -----------------------------------------------------------

          Grant Date:
          ----------  ---------------------------------------------------------

          Exercise Price: $                                           per share
          --------------   ------------------------------------------

          Number of Option Shares:  20,000 shares
          -----------------------                

          Expiration Date:
          ---------------  ----------------------------------------------------

          Type of Option:  Non-Statutory Stock Option
          --------------                             

          Date Exercisable:  Immediately Exercisable
          ----------------                          

          Vesting Schedule:  The Option Shares shall initially be unvested and
          ----------------                                                    
          subject to repurchase by the Corporation at the Exercise Price paid
          per share. Optionee shall acquire a vested interest in, and the
          Corporation's repurchase right shall accordingly lapse with respect
          to, twenty-five percent (25%) of the Option Shares on each of the
          fifth, sixth, seventh and eighth anniversaries of the Grant Date,
          provided Optionee remains in service as a member of the Corporation's
          Board of Directors (the "Board") through each such anniversary date.
          However, after the close of each fiscal year, beginning with the 1998
          fiscal year, twelve and one-half percent (12.5%) of the total Option
          Shares shall accelerate with respect to each committee of the Board on
          which Optionee has served during such fiscal year, up to a maximum of
          two (2) such committees; PROVIDED, HOWEVER, that Optionee has attended
          at least 75% of the meetings held by such committee during the fiscal
          year. The Option Shares to be accelerated shall be those Option Shares
          which would otherwise have been the first Option Shares to vest in
          accordance with the regular four (4)-year vesting schedule described
          above. In no event shall any additional Option Shares vest after
          Optionee's cessation of Board service.


<PAGE>
 
          Optionee understands and agrees that the Option is granted subject to
and in accordance with the terms of the automatic option grant program under the
Genesys Telecommunications Laboratories, Inc. 1997 Stock Incentive Plan (the
"Plan").  Optionee further agrees to be bound by the terms of the Plan and the
terms of the Option as set forth in the Automatic Stock Option Agreement
attached hereto as Exhibit A.  Optionee acknowledges receipt of a copy of the
official Plan Summary and Prospectus for the Plan in the form attached hereto as
Exhibit B.  A copy of the Plan document is available upon request made to the
Corporate Secretary at the Corporation's principal offices.

          REPURCHASE RIGHT.  OPTIONEE HEREBY AGREES THAT ALL UNVESTED OPTION
          ----------------                                                  
SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL NOT BE TRANSFERABLE AND
SHALL BE SUBJECT TO REPURCHASE BY THE CORPORATION, AT THE EXERCISE PRICE PAID
PER SHARE, UPON OPTIONEE'S TERMINATION OF SERVICE AS A MEMBER OF THE
CORPORATION'S BOARD OF DIRECTORS PRIOR TO VESTING IN THOSE SHARES.  THE TERMS
AND CONDITIONS OF SUCH REPURCHASE RIGHT SHALL BE SPECIFIED IN A STOCK PURCHASE
AGREEMENT, IN FORM AND SUBSTANCE SATISFACTORY TO THE CORPORATION, EXECUTED BY
OPTIONEE AT THE TIME OF THE OPTION EXERCISE.

          No Impairment of Rights.  Nothing in this Notice or in the attached
          -----------------------                                            
Automatic Stock Option Agreement or the Plan shall interfere with or otherwise
restrict in any way the rights of the Corporation or the Corporation's
shareholders to remove Optionee from the Board at any time in accordance with
the provisions of applicable law.

          Definitions.  All capitalized terms in this Notice shall have the
          -----------                                                      
meaning assigned to them in this Notice or in the attached Automatic Stock
Option Agreement.

DATED:_____________________, 199__


                                   GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                              By:
                                  ----------------------------------------------

                              Title:
                                     -------------------------------------------


                                     -------------------------------------------
                                                        OPTIONEE

                              Address:
                                       -----------------------------------------

                                       -----------------------------------------

                                       2
<PAGE>
 
ATTACHMENTS
- -----------
EXHIBIT A - AUTOMATIC STOCK OPTION AGREEMENT
EXHIBIT B - PLAN SUMMARY AND PROSPECTUS


<PAGE>
 
                                   EXHIBIT A
                                   ---------

                        AUTOMATIC STOCK OPTION AGREEMENT
                        --------------------------------


<PAGE>
 
                                   EXHIBIT B
                                   ---------

                          PLAN SUMMARY AND PROSPECTUS
                          ---------------------------



<PAGE>
 
                                                                   EXHIBIT 99.12


                                                                    ANNUAL GRANT
                                                                    ------------

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                    NOTICE OF GRANT OF NON-EMPLOYEE DIRECTOR
                    ----------------------------------------
                             AUTOMATIC STOCK OPTION
                             ----------------------


          Notice is hereby given of the following option grant (the "Option") to
purchase shares of the Common Stock of Genesys Telecommunications Laboratories,
Inc. (the "Corporation"):

          Optionee:
          --------  ------------------------------------------------------------

          Grant Date:
          ----------  ----------------------------------------------------------

          Exercise Price: $                                            per share
          --------------   -------------------------------------------

          Number of Option Shares:  7,500 shares
          -----------------------               

          Expiration Date:
          ---------------  -----------------------------------------------------

          Type of Option:  Non-Statutory Stock Option
          --------------                             

          Date Exercisable:  Immediately Exercisable
          ----------------                          

          Vesting Schedule:  The Option Shares shall initially be unvested and
          ----------------                                                    
          subject to repurchase by the Corporation at the Exercise Price paid
          per share.  Optionee shall acquire a vested interest in, and the
          Corporation's repurchase right shall accordingly lapse with respect
          to, the Option Shares upon the Optionee's completion of one (1) year
          of Board service measured from the Grant Date.  In no event shall any
          additional Option Shares vest after Optionee's cessation of Board
          service.

          Optionee understands and agrees that the Option is granted subject to
and in accordance with the terms of the automatic option grant program under the
Genesys Telecommunications Laboratories, Inc. 1997 Stock Incentive Plan (the
"Plan").  Optionee further agrees to be bound by the terms of the Plan and the
terms of the Option as set forth in the Automatic Stock Option Agreement
attached hereto as Exhibit A.  Optionee acknowledges receipt of a copy of the
official Plan Summary and Prospectus for the Plan in the form attached hereto as
Exhibit B.  A copy of the Plan document is available upon request made to the
Corporate Secretary at the Corporation's principal offices.

<PAGE>
 
          REPURCHASE RIGHT.  OPTIONEE HEREBY AGREES THAT ALL UNVESTED OPTION
          ----------------                                                  
SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL NOT BE TRANSFERABLE AND
SHALL BE SUBJECT TO REPURCHASE BY THE CORPORATION, AT THE EXERCISE PRICE PAID
PER SHARE, UPON OPTIONEE'S TERMINATION OF SERVICE AS A MEMBER OF THE
CORPORATION'S BOARD OF DIRECTORS PRIOR TO VESTING IN THOSE SHARES.  THE TERMS
AND CONDITIONS OF SUCH REPURCHASE RIGHT SHALL BE SPECIFIED IN A STOCK PURCHASE
AGREEMENT, IN FORM AND SUBSTANCE SATISFACTORY TO THE CORPORATION, EXECUTED BY
OPTIONEE AT THE TIME OF THE OPTION EXERCISE.

          No Impairment of Rights.  Nothing in this Notice or in the attached
          -----------------------                                            
Automatic Stock Option Agreement or the Plan shall interfere with or otherwise
restrict in any way the rights of the Corporation or the Corporation's
shareholders to remove Optionee from the Board at any time in accordance with
the provisions of applicable law.

          Definitions.  All capitalized terms in this Notice shall have the
          -----------                                                      
meaning assigned to them in this Notice or in the attached Automatic Stock
Option Agreement.

DATED:_________________, 199__
      


                                   GENESYS TELECOMMUNICATIONS LABORATORIES, INC.


                              By:
                                  ----------------------------------------------

                              Title:
                                     -------------------------------------------



                                     -------------------------------------------
                                                        OPTIONEE

                              Address:
                                       -----------------------------------------

                                       -----------------------------------------
 


ATTACHMENTS
- -----------
EXHIBIT A - AUTOMATIC STOCK OPTION AGREEMENT
EXHIBIT B - PLAN SUMMARY AND PROSPECTUS

                                       2
<PAGE>
 
                                   EXHIBIT A
                                   ---------

                        AUTOMATIC STOCK OPTION AGREEMENT
                        --------------------------------

<PAGE>
 
                                   EXHIBIT B
                                   ---------

                          PLAN SUMMARY AND PROSPECTUS
                          ---------------------------


<PAGE>
 
                                                                   EXHIBIT 99.13


                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                        AUTOMATIC STOCK OPTION AGREEMENT
                        --------------------------------


RECITALS
- --------

     A.   Genesys Telecommunications Laboratories, Inc. has implemented an
automatic option grant program under the Corporation's 1997 Stock Incentive Plan
pursuant to which eligible non-employee members of the Corporation's Board will
automatically receive special option grants at designated intervals over their
period of Board service in order to provide such individuals with a meaningful
incentive to continue to serve as a member of the Board.

     B.   Optionee is an eligible non-employee Board member, and this Agreement
is executed pursuant to, and is intended to carry out the purposes of, the Plan
in connection with the automatic grant of a stock option to purchase shares of
the Corporation's Common Stock under the Plan.

     C.   The granted option is intended to be a non-statutory option which does
not meet the requirements of Section 422 of the Internal Revenue Code.
- ---                                                                   

     D.   All capitalized terms in this Agreement, to the extent not otherwise
defined in the Agreement, shall have the meaning assigned to them in the
attached Appendix.

          NOW, THEREFORE, it is hereby agreed as follows:

          1.   GRANT OF OPTION.  The Corporation hereby grants to Optionee, as
               ---------------                                                
of the Grant Date, a Non-Statutory Option to purchase up to the number of Option
Shares specified in the Grant Notice.  The Option Shares shall be purchasable
from time to time during the option term specified in Paragraph 2 at the
Exercise Price.

          2.   OPTION TERM.  This option shall have a maximum term of ten (10)
               -----------                                                    
years measured from the Grant Date and shall accordingly expire at the close of
business on the Expiration Date, unless sooner terminated in accordance with
Paragraph 5, 6 or 7.

          3.   LIMITED TRANSFERABILITY.  This option may, in connection with the
               -----------------------                                          
Optionee's estate plan, be assigned in whole or in part during Optionee's
lifetime to one or more members of the Optionee's immediate family or to a trust
established for the exclusive benefit of one or more such family members. The
assigned portion shall be exercisable only by the person or persons who acquire
a proprietary interest in the option pursuant to such assignment. The terms
applicable to the assigned portion shall be the same as those in effect for this
option immediately prior to such assignment and shall be set forth in such
documents issued to the assignee as the Corporation may deem appropriate. Should
the Optionee die while holding this option, then this option shall be
transferred in accordance with Optionee's will or the laws of descent and
distribution.


<PAGE>
 
          4.  EXERCISABILITY/VESTING.
              ---------------------- 

              (a) This option shall be immediately exercisable for any or all
of the Option Shares, whether or not the Option Shares are vested in accordance
with the Vesting Schedule set forth in the Grant Notice, and shall remain so
exercisable until the Expiration Date or the sooner termination of the option
term under Paragraph 5, 6 or 7.

              (b) Optionee shall, in accordance with the Vesting Schedule set
forth in the Grant Notice, vest in the Option Shares in a series of installments
over his or her period of Board service. Vesting in the Option Shares may be
accelerated pursuant to the provisions of Paragraph 5, 6 or 7. In no event,
however, shall any additional Option Shares vest following Optionee's cessation
of service as a Board member.

          5.   CESSATION OF BOARD SERVICE.  Should Optionee's service as a Board
               --------------------------                                       
member cease while this option remains outstanding, then the option term
specified in Paragraph 2 shall terminate (and this option shall cease to be
outstanding) prior to the Expiration Date in accordance with the following
provisions:

                  (i) Should Optionee cease to serve as a Board member for any
     reason (other than death or Permanent Disability) while holding this
     option, then the period for exercising this option shall be reduced to a
     twelve (12)-month period commencing with the date of such cessation of
     Board service, but in no event shall this option be exercisable at any time
     after the Expiration Date. During such limited period of exercisability,
     this option may not be exercised in the aggregate for more than the number
     of Option Shares (if any) in which Optionee is vested on the date of his or
     her cessation of Board service. Upon the earlier of (i) the expiration of
                                              -------                         
     such twelve (12)-month period or (ii) the specified Expiration Date, the
     option shall terminate and cease to be exercisable with respect to any
     vested Option Shares for which the option has not been exercised.

                  (ii) Should Optionee die during the twelve (12)-month period
     following his or her cessation of Board service, then the personal
     representative of Optionee's estate or the person or persons to whom the
     option is transferred pursuant to Optionee's will or in accordance with the
     laws of descent and distribution shall have the right to exercise this
     option for any or all of the Option Shares in which Optionee is vested at
     the time of Optionee's cessation of Board service (less any Option Shares
     purchased by Optionee after such cessation of Board service but prior to
     death). Such right of exercise shall terminate, and this option shall
     accordingly cease to be exercisable for those vested Option Shares, upon
     the earlier of (i) the expiration of the twelve (12)-month period measured
         -------
     from the date of Optionee's cessation of Board service or (ii) the
     specified Expiration Date of the option term.

                                       2
<PAGE>
 
                  (iii) Should Optionee cease service as a Board member by
     reason of death or Permanent Disability, then all Option Shares at the time
     subject to this option but not otherwise vested shall immediately vest in
     full so that Optionee (or the personal representative of Optionee's estate
     or the person or persons to whom the option is transferred upon Optionee's
     death) shall have the right to exercise this option for any or all of the
     Option Shares as fully-vested shares of Common Stock at any time prior to
     the earlier of (i) the expiration of the twelve (12)-month period measured
         -------                                                               
     from the date of Optionee's cessation of Board service or (ii) the
     specified Expiration Date.

                  (iv) Upon Optionee's cessation of Board service for any reason
     other than death or Permanent Disability, this option shall immediately
     terminate and cease to be outstanding with respect to any and all Option
     Shares in which Optionee is not otherwise at that time vested in accordance
     with the normal Vesting Schedule set forth in the Grant Notice or the
     special vesting acceleration provisions of Paragraph 6 or 7 below.

          6.   CORPORATE TRANSACTION.
               --------------------- 

              (a) In the event of a Corporate Transaction, all Option Shares at
the time subject to this option but not otherwise vested shall automatically
vest so that this option shall, immediately prior to the specified effective
date for the Corporate Transaction, become fully exercisable for all of the
Option Shares at the time subject to this option and may be exercised for all or
any portion of such shares as fully-vested shares of Common Stock. Immediately
following the consummation of the Corporate Transaction, this option shall
terminate and cease to be outstanding, except to the extent assumed by the
successor corporation or its parent company.

              (b) If this option is assumed in connection with a Corporate
Transaction, then this option shall be appropriately adjusted, immediately after
such Corporate Transaction, to apply to the number and class of securities which
would have been issuable to Optionee in consummation of such Corporate
Transaction had the option been exercised immediately prior to such Corporate
Transaction, and appropriate adjustments shall also be made to the Exercise
Price, provided the aggregate Exercise Price shall remain the same.
       --------                                                    

          7.  CHANGE IN CONTROL/HOSTILE TAKE-OVER.
              ----------------------------------- 

              (a) All Option Shares subject to this option at the time of a
Change in Control but not otherwise vested shall automatically vest so that this
option shall, immediately prior to the effective date of such Change in Control,
become fully exercisable for all of the Option Shares at the time subject to
this option and may be exercised for all

                                       3
<PAGE>
 
or any portion of such shares as fully-vested shares of Common Stock.  This
option shall remain exercisable for such fully-vested Option Shares until the
earliest to occur of (i) the Expiration Date, (ii) the sooner termination of
- --------                                                                    
this option in accordance with Paragraph 5 or 6 or (iii) the surrender of this
option under Paragraph 7(b).

              (b) Optionee shall have an unconditional right (exercisable during
the thirty (30)-day period immediately following the consummation of a Hostile
Take-Over) to surrender this option to the Corporation in exchange for a cash
distribution from the Corporation in an amount equal to the excess of (i) the
Take-Over Price of the Option Shares at the time subject to the surrendered
option (whether or not those Option Shares are otherwise at the time vested)
over (ii) the aggregate Exercise Price payable for such shares. This Paragraph
7(b) limited stock appreciation right shall in all events terminate upon the
expiration or sooner termination of the option term and may not be assigned or
transferred by Optionee.

              (c) To exercise the Paragraph 7(b) limited stock appreciation
right, Optionee must, during the applicable thirty (30)-day exercise period,
provide the Corporation with written notice of the option surrender in which
there is specified the number of Option Shares as to which the option is being
surrendered. Such notice must be accompanied by the return of Optionee's copy of
this Agreement, together with any written amendments to such Agreement. The cash
distribution shall be paid to Optionee within five (5) business days following
such delivery date, and neither the approval of the Plan Administrator nor the
consent of the Board shall be required at the time of the actual option
surrender and cash distribution. Upon receipt of such cash distribution, this
option shall be cancelled with respect to the shares subject to the surrendered
option (or the surrendered portion), and Optionee shall cease to have any
further right to acquire those Option Shares under this Agreement. The option
shall, however, remain outstanding for the balance of the Option Shares (if any)
in accordance with the terms and provisions of this Agreement, and the
Corporation shall accordingly issue a new stock option agreement (substantially
in the same form as this Agreement) for those remaining Option Shares.

          8.   ADJUSTMENT IN OPTION SHARES.  Should any change be made to the
               ---------------------------                                   
Common Stock by reason of any stock split, stock dividend, recapitalization,
combination of shares, exchange of shares or other change affecting the
outstanding Common Stock as a class without the Corporation's receipt of
consideration, appropriate adjustments shall be made to (i) the number and/or
class of securities subject to this option and (ii) the Exercise Price in order
to reflect such change and thereby preclude a dilution or enlargement of
benefits hereunder; provided, however, that the aggregate Exercise Price shall
remain the same.

          9.   SHAREHOLDER RIGHTS.  The holder of this option shall not have any
               ------------------                                               
shareholder rights with respect to the Option Shares until such person shall
have exercised the option, paid the Exercise Price and become a holder of record
of the purchased shares.

                                       4
<PAGE>
 
          10.  MANNER OF EXERCISING OPTION.
               --------------------------- 

              (a) In order to exercise this option for all or any part of the
Option Shares for which the option is at the time exercisable, Optionee or, in
the case of exercise after Optionee's death, Optionee's executor, administrator,
heir or legatee, as the case may be, must take the following actions:

                  (i) To the extent the option is exercised for vested Option
     Shares, the Secretary of the Corporation shall be provided with written
     notice of the option exercise (the "Exercise Notice") in substantially the
     form of Exhibit I attached hereto, in which there is specified the number
     of vested Option Shares to be purchased under the exercised option. To the
     extent that the option is exercised for one or more unvested Option Shares,
     Optionee (or other person exercising the option) shall deliver to the
     Secretary of the Corporation a Purchase Agreement for those unvested Option
     Shares.

                  (ii) The Exercise Price for the purchased shares shall be paid
     in one or more of the following alternative forms:

                         -  cash or check made payable to the Corporation's
          order; or

                         - shares of Common Stock held by Optionee (or any other
          person or persons exercising the option) for the requisite period
          necessary to avoid a charge to the Corporation's earnings for
          financial reporting purposes and valued at Fair Market Value on the
          Exercise Date; or

                         - to the extent the option is exercised for vested
          Option Shares, through a special sale and remittance procedure
          pursuant to which Optionee shall provide irrevocable written
          instructions (A) to a Corporation-designated brokerage firm to effect
          the immediate sale of the vested shares purchased under the option and
          remit to the Corporation, out of the sale proceeds available on the
          settlement date, sufficient funds to cover the aggregate Exercise
          Price payable for those shares plus the applicable Federal, state and
          local income taxes required to be withheld by the Corporation by
          reason of such exercise and (B) to the Corporation to deliver the
          certificates for the purchased shares directly to such brokerage firm
          in order to complete the sale.

                  (iii)     Appropriate documentation evidencing the right to
     exercise this option shall be furnished the Corporation if the person or
     persons exercising the option is other than Optionee.

                                       5
<PAGE>
 
                  (iv) Appropriate arrangement must be made with the Corporation
     for the satisfaction of all Federal, state and local income tax withholding
     requirements applicable to the option exercise.

          (b) Except to the extent the sale and remittance procedure specified
above is utilized in connection with the exercise of the option for vested
Option Shares, payment of the Exercise Price for the purchased shares must
accompany the Exercise Notice or Purchase Agreement delivered to the Corporation
in connection with the option exercise.

          (c) As soon as practical after the Exercise Date, the Corporation
shall issue to or on behalf of Optionee (or any other person or persons
exercising this option) a certificate or certificates representing the purchased
Option Shares.  To the extent any such Option Shares are unvested, the
certificates for those Option Shares shall be endorsed with an appropriate
legend evidencing the Corporation's repurchase rights and may be held in escrow
with the Corporation until such shares vest.

          (d) In no event may this option be exercised for fractional
shares.

          11.  NO IMPAIRMENT OF RIGHTS.  This Agreement shall not in any way
               -----------------------                                      
affect the right of the Corporation to adjust, reclassify, reorganize or
otherwise make changes in its capital or business structure or to merge,
consolidate, dissolve, liquidate or sell or transfer all or any part of its
business or assets.  Nor shall this Agreement in any way be construed or
interpreted so as to affect adversely or otherwise impair the right of the
Corporation or the shareholders to remove Optionee from the Board at any time in
accordance with the provisions of applicable law.

          12.  COMPLIANCE WITH LAWS AND REGULATIONS.
               ------------------------------------ 

          (a) The exercise of this option and the issuance of the Option Shares
upon such exercise shall be subject to compliance by the Corporation and
Optionee with all applicable requirements of law relating thereto and with all
applicable regulations of any stock exchange (or the Nasdaq National Market, if
applicable) on which the Common Stock may be listed for trading at the time of
such exercise and issuance.

          (b) The inability of the Corporation to obtain approval from any
regulatory body having authority deemed by the Corporation to be necessary to
the lawful issuance and sale of any Common Stock pursuant to this option shall
relieve the Corporation of any liability with respect to the non-issuance or
sale of the Common Stock as to which such approval shall not have been obtained.
However, the Corporation shall use its best efforts to obtain all such
applicable approvals.

                                       6
<PAGE>
 
          13.  SUCCESSORS AND ASSIGNS.  Except to the extent otherwise provided
               ----------------------                                          
in Paragraph 3 or 6, the provisions of this Agreement shall inure to the benefit
of, and be binding upon, the Corporation and its successors and assigns and
Optionee, Optionee's assigns and the legal representatives, heirs and legatees
of Optionee's estate.

          14.  CONSTRUCTION/GOVERNING LAW.  This Agreement and the option
               --------------------------                                
evidenced hereby are made and granted pursuant to the automatic option grant
program in effect under the Plan and are in all respects limited by and subject
to the express terms and provisions of that program.  The interpretation,
performance, and enforcement of this Agreement shall be governed by the laws of
the State of California without resort to that State's conflict-of-laws rules.

          15.  NOTICES.  Any notice required to be given or delivered to the
               -------                                                      
Corporation under the terms of this Agreement shall be in writing and addressed
to the Corporation at its principal corporate offices.  Any notice required to
be given or delivered to Optionee shall be in writing and addressed to Optionee
at the address indicated below Optionee's signature line on the Grant Notice.
All notices shall be deemed effective upon personal delivery or upon deposit in
the U.S. mail, postage prepaid and properly addressed to the party to be
notified.

                                       7
<PAGE>
 
                                   EXHIBIT I

                               NOTICE OF EXERCISE
                                        

          I hereby notify Genesys Telecommunications Laboratories, Inc. (the
"Corporation") that I elect to purchase __________ shares of the Corporation's
Common Stock (the "Purchased Shares") at the option exercise price of
$___________ per share (the "Exercise Price") pursuant to that certain option
(the "Option") granted to me pursuant to the automatic option grant program
under the Corporation's 1997 Stock Incentive Plan on ____________________,
199___.

          Concurrently with the delivery of this Exercise Notice to the
Secretary of the Corporation, I shall hereby pay to the Corporation the Exercise
Price for the Purchased Shares in accordance with the provisions of my agreement
with the Corporation evidencing the Option and shall deliver whatever additional
documents may be required by such agreement as a condition for exercise.
Alternatively, I may utilize the special broker/dealer sale and remittance
procedure specified in my agreement to effect payment of the Exercise Price for
any Purchased Shares in which I am vested at the time of exercise.


                      , 199__
- ----------------------
Date

 
                              --------------------------------------------------
                              Optionee

                              Address:
                                       -----------------------------------------

                              --------------------------------------------------
 

Print name in exact manner
it is to appear on the
stock certificate:
                              --------------------------------------------------

Address to which certificate
is to be sent, if different
from address above:
                              --------------------------------------------------

                              --------------------------------------------------


Social Security Number:
                              --------------------------------------------------


<PAGE>
 
                                   APPENDIX
                                   --------


     The following definitions shall be in effect under the Agreement:

     A.   AGREEMENT shall mean this Automatic Stock Option Agreement.
          ---------                                                  

     B.   BOARD shall mean the Corporation's Board of Directors.
          -----                                                 

     C.   CHANGE IN CONTROL shall mean a change in ownership or control of the
          -----------------                                                   
Corporation effected through either of the following transactions:

          (i) the acquisition, directly or indirectly, by any person or related
     group of persons (other than the Corporation or a person that directly or
     indirectly controls, is controlled by, or is under common control with, the
     Corporation) of beneficial ownership (within the meaning of Rule 13d-3 of
     the 1934 Act) of securities possessing more than fifty percent (50%) of the
     total combined voting power of the Corporation's outstanding securities
     pursuant to a tender or exchange offer made directly to the Corporation's
     shareholders, or

          (ii) a change in the composition of the Board over a period of thirty-
     six (36) consecutive months or less such that a majority of the Board
     members ceases, by reason of one or more contested elections for Board
     membership, to be comprised of individuals who either (A) have been Board
     members continuously since the beginning of such period or (B) have been
     elected or nominated for election as Board members during such period by at
     least a majority of the Board members described in clause (A) who were
     still in office at the time the Board approved such election or nomination.

     D.   CODE shall mean the Internal Revenue Code of 1986, as amended.
          ----                                                          

     E.   COMMON STOCK shall mean the Corporation's common stock.
          ------------                                           

     F.   CORPORATE TRANSACTION shall mean either of the following shareholder-
          ---------------------                                               
approved transactions to which the Corporation is a party:

          (i) a merger or consolidation in which securities possessing more than
     fifty percent (50%) of the total combined voting power of the Corporation's
     outstanding securities are transferred to a person or persons different
     from the persons holding those securities immediately prior to such
     transaction, or

                                      A-1
<PAGE>
 
          (ii) the sale, transfer or other disposition of all or substantially
     all of the Corporation's assets in complete liquidation or dissolution of
     the Corporation.

     G.   CORPORATION shall mean Genesys Telecommunications Laboratories, Inc.,
          -----------                                                          
a California corporation.

     H.   EXERCISE DATE shall mean the date on which the option shall have been
          -------------                                                        
exercised in accordance with Paragraph 10 of the Agreement.

     I.   EXERCISE PRICE shall mean the exercise price payable per share as
          --------------                                                   
specified in the Grant Notice.

     J.   EXPIRATION DATE shall mean the date on which the option term expires
          ---------------                                                     
as specified in the Grant Notice.

     K.   FAIR MARKET VALUE per share of Common Stock on any relevant date shall
          -----------------                                                     
be determined in accordance with the following provisions:

          (i) If the Common Stock is at the time traded on the Nasdaq National
     Market, then the Fair Market Value shall be the closing selling price per
     share of Common Stock on the date in question, as the price is reported by
     the National Association of Securities Dealers on the Nasdaq National
     Market or any successor system. If there is no closing selling price for
     the Common Stock on the date in question, then the Fair Market Value shall
     be the closing selling price on the last preceding date for which such
     quotation exists.

          (ii) If the Common Stock is at the time listed on any Stock Exchange,
     then the Fair Market Value shall be the closing selling price per share of
     Common Stock on the date in question on the Stock Exchange determined by
     the Plan Administrator to be the primary market for the Common Stock, as
     such price is officially quoted in the composite tape of transactions on
     such exchange. If there is no closing selling price for the Common Stock on
     the date in question, then the Fair Market Value shall be the closing
     selling price on the last preceding date for which such quotation exists.

     L.   GRANT DATE shall mean the date of grant of the option as specified in
          ----------                                                           
the Grant Notice.

     M.   GRANT NOTICE shall mean the Notice of Grant of Automatic Stock Option
          ------------                                                         
accompanying this Agreement, pursuant to which Optionee has been informed of the
basic terms of the option evidenced hereby.

                                      A-2
<PAGE>
 
     N.  HOSTILE TAKE-OVER shall mean the acquisition, directly or indirectly,
         -----------------                                                    
by any person or related group of persons (other than the Corporation or a
person that directly or indirectly controls, is controlled by, or is under
common control with, the Corporation) of beneficial ownership (within the
meaning of Rule 13d-3 of the 1934 Act) of securities possessing more than fifty
percent (50%) of the total combined voting power of the Corporation's
outstanding securities pursuant to a tender or exchange offer made directly to
the Corporation's shareholders which the Board does not recommend such
shareholders to accept.

     O.   1934 ACT shall mean the Securities Exchange Act of 1934, as amended.
          --------                                                            

     P.   NON-STATUTORY OPTION shall mean an option not intended to satisfy the
          --------------------                                                 
requirements of Code Section 422.

     Q.   OPTION SHARES shall mean the number of shares of Common Stock subject
          -------------                                                        
to the option.

     R.   OPTIONEE shall mean the person to whom the option is granted as
          --------                                                       
specified in the Grant Notice.

     S.   PERMANENT DISABILITY shall mean the inability of Optionee to perform
          --------------------                                                
his or her usual duties as a Board member by reason of any medically
determinable physical or mental impairment which is expected to result in death
or has lasted or can be expected to last for a continuous period of twelve (12)
months or more.

     T.   PLAN shall mean the Corporation's 1997 Stock Incentive Plan.
          ----                                                        

     U.   PURCHASE AGREEMENT shall mean the stock purchase agreement (in form
          ------------------                                                 
and substance satisfactory to the Corporation) which must be executed at the
time the option is exercised for unvested Option Shares and which will
accordingly (i) grant the Corporation the right to repurchase, at the Exercise
Price, any and all of those Option Shares in which Optionee is not otherwise
vested at the time of his or her cessation of service as a Board member and (ii)
preclude the sale, transfer or other disposition of any of the Option Shares
purchased under such agreement while those Option Shares remain subject to the
repurchase right.

     V.   STOCK EXCHANGE shall mean the American Stock Exchange or the New York
          --------------                                                       
Stock Exchange.

     W.   TAKE-OVER PRICE shall mean the greater of (i) the Fair Market Value
          ---------------                -------                             
per share of Common Stock on the date the option is surrendered to the
Corporation in connection with a Hostile Take-Over or (ii) the highest reported
price per share of Common Stock paid by the tender offeror in effecting the
Hostile Take-Over.

                                      A-3
<PAGE>
 
     X.   VESTING SCHEDULE shall mean the vesting schedule specified in the
          ----------------                                                 
Grant Notice, pursuant to which Optionee will vest in the Option Shares in one
or more installments over his or her period of Board service, subject to
acceleration in accordance with the provisions of the Agreement.

                                     A-4

<PAGE>
 
                                                                   EXHIBIT 99.14

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                          EMPLOYEE STOCK PURCHASE PLAN
                          ----------------------------



     I.   PURPOSE OF THE PLAN

          This Employee Stock Purchase Plan is intended to promote the interests
of Genesys Telecommunications Laboratories, Inc. by providing eligible employees
in the United States with the opportunity to acquire a proprietary interest in
the Corporation through participation in a payroll-deduction based employee
stock purchase plan designed to qualify under Section 423 of the Code.

          Capitalized terms herein shall have the meanings assigned to such
terms in the attached Appendix.

     II.  ADMINISTRATION OF THE PLAN

          The Plan Administrator shall have full authority to interpret and
construe any provision of the Plan and to adopt such rules and regulations for
administering the Plan as it may deem necessary in order to comply with the
requirements of Code Section 423.  Decisions of the Plan Administrator shall be
final and binding on all parties having an interest in the Plan.

     III. STOCK SUBJECT TO PLAN

          A.  The stock purchasable under the Plan shall be shares of authorized
but unissued or reacquired Common Stock, including shares of Common Stock
purchased on the open market.  The maximum number of shares of Common Stock
which may be issued in the aggregate over the term of the Plan and the
International Plan shall not exceed Five Hundred Thousand (500,000) shares.

          B.  Should any change be made to the Common Stock by reason of any
stock split, stock dividend, recapitalization, combination of shares, exchange
of shares or other change affecting the outstanding Common Stock as a class
without the Corporation's receipt of consideration, appropriate adjustments
shall be made to (i) the maximum number and class of securities issuable in the
aggregate under the Plan and the International Plan, (ii) the maximum number and
class of securities purchasable per Participant on any one Purchase Date and
(iii) the number and class of securities and the price per share in effect under
each outstanding purchase right in order to prevent the dilution or enlargement
of benefits thereunder.
<PAGE>
 
     IV.  OFFERING PERIODS

     A.  Shares of Common Stock shall be offered for purchase under the Plan
through a series of successive offering periods until such time as (i) the
maximum number of shares of Common Stock available for issuance under the Plan
and the International Plan shall have been purchased or (ii) the Plan shall have
been sooner terminated.

     B.  Each offering period shall be of such duration (not to exceed twenty-
four (24) months) as determined by the Plan Administrator prior to the start
date.  However, the initial offering period shall commence on the Effective Date
and terminate on the last business day in July 1999.  The next offering period
shall commence on the first business day in August 1999, and subsequent offering
periods shall commence on designated by the Plan Administrator.

     C.  Each offering period shall be comprised of a series of one or more
successive Purchase Intervals.  Purchase Intervals shall run from the first
business day in February each year to the last business day in July of the same
year and from the first business day in August each year to the last business
day in January of the following year.  However, the initial Purchase Interval in
effect under the initial offering period shall commence on the Effective Date
and terminate on the last business day in January 1998.

     D.  Should the Fair Market Value per share of Common Stock on any Purchase
Date within an offering period be less than the Fair Market Value per share of
Common Stock on the start date of that offering period, then that offering
period shall automatically terminate with the purchase of shares of Common Stock
on such Purchase Date, and a new offering period shall commence on the next
business day.  The new offering period shall have a duration of twenty-four (24)
months, unless a shorter duration is established by the Plan Administrator
within five (5) business days following the start date of that offering period.

     V.  ELIGIBILITY

     A.  Each individual who is an Eligible Employee on the start date of any
offering period under the Plan may enter that offering period on such start date
or on any subsequent Semi-Annual Entry Date within that offering period,
provided he or she remains an Eligible Employee.

     B.  Each individual who first becomes an Eligible Employee after the start
date of an offering period may enter that offering period on any subsequent
Semi-Annual Entry Date within that offering period on which he or she is an
Eligible Employee.

     C.  The date an individual enters an offering period shall be designated
his or her Entry Date for purposes of that offering period.

                                       2
<PAGE>
 
     D.  To participate in the Plan for a particular offering period, the
Eligible Employee must complete the enrollment forms prescribed by the Plan
Administrator (including a stock purchase agreement and a payroll deduction
authorization) and file such forms with the Plan Administrator (or its
designate) on or before his or her scheduled Entry Date.

     VI.  PAYROLL DEDUCTIONS

     A.  Prior to the start date of each offering period, the Plan Administrator
shall determine the percentage of Base Salary which may be applied by each
Participant to the acquisition of shares of Common Stock under the Purchase Plan
during such offering period.  Such percentage may be any multiple of one percent
(1%) of the Base Salary paid to the Participant during each Purchase Interval
within that offering period, up to a maximum of ten percent (10%).  In no event
shall the Plan Administrator change the rate of payroll deduction established
for an offering period.

     B.  The deduction rate nominated by the Participant shall continue in
effect throughout the offering period, except to the extent such rate is changed
in accordance with the following guidelines:

               (i) The Participant may, at any time during the offering period,
     reduce his or her rate of payroll deduction to become effective as soon as
     possible after filing the appropriate form with the Plan Administrator.
     The Participant may not, however, effect more than one (1) such reduction
     per Purchase Interval.

               (ii) The Participant may, prior to the commencement of any new
     Purchase Interval within the offering period, increase the rate of his or
     her payroll deduction by filing the appropriate form with the Plan
     Administrator.  The new rate (which may not exceed the maximum percentage
     established by the Plan Administrator for that offering period) shall
     become effective on the start date of the first Purchase Interval following
     the filing of such form.

          C.   Payroll deductions shall begin on the first pay day following the
Participant's Entry Date into the offering period and shall (unless sooner
terminated by the Participant) continue through the pay day ending with or
immediately prior to the last day of that offering period.  The amounts so
collected shall be credited to the Participant's book account under the Plan,
but no interest shall be paid on the balance from time to time outstanding in
such account.  The amounts collected from the Participant shall not be held in
any segregated account or trust fund and may be commingled with the general
assets of the Corporation and used for general corporate purposes.

                                       3
<PAGE>
 
          D.  Payroll deductions shall automatically cease upon the termination
of the Participant's purchase right in accordance with the provisions of the
Plan.

          E.   The Participant's acquisition of Common Stock under the Plan on
any Purchase Date shall neither limit nor require the Participant's acquisition
of Common Stock on any subsequent Purchase Date, whether within the same or a
different offering period.

     VII.  PURCHASE RIGHTS

          A.   GRANT OF PURCHASE RIGHT.  A Participant shall be granted a
               -----------------------                                   
separate purchase right for each offering period in which he or she
participates.  The purchase right shall be granted on the Participant's Entry
Date into the offering period and shall provide the Participant with the right
to purchase shares of Common Stock, in a series of successive installments over
the remainder of such offering period, upon the terms set forth below.  The
Participant shall execute a stock purchase agreement embodying such terms and
such other provisions (not inconsistent with the Plan) as the Plan Administrator
may deem advisable.

          Under no circumstances shall purchase rights be granted under the Plan
to any Eligible Employee if such individual would, immediately after the grant,
own (within the meaning of Code Section 424(d)) or hold outstanding options or
other rights to purchase, stock possessing five percent (5%) or more of the
total combined voting power or value of all classes of stock of the Corporation
or any Corporate Affiliate.

          B.   EXERCISE OF THE PURCHASE RIGHT.  Each purchase right shall be
               ------------------------------                               
automatically exercised in installments on each successive Purchase Date within
the offering period, and shares of Common Stock shall accordingly be purchased
on behalf of each Participant (other than Participants whose payroll deductions
have previously been refunded pursuant to the Termination of Purchase Right
provisions below) on each such Purchase Date.  The purchase shall be effected by
applying the Participant's payroll deductions for the Purchase Interval ending
on such Purchase Date to the purchase of whole shares of Common Stock at the
purchase price in effect for the Participant for that Purchase Date.

          C.   PURCHASE PRICE.  The purchase price per share at which Common
               --------------                                               
Stock will be purchased on the Participant's behalf on each Purchase Date within
the offering period shall be equal to eighty-five percent (85%) of the lower of
                                                                       -----   
(i) the Fair Market Value per share of Common Stock on the Participant's Entry
Date into that offering period or (ii) the Fair Market Value per share of Common
Stock on that Purchase Date.

          D.   NUMBER OF PURCHASABLE SHARES.  The number of shares of Common
               ----------------------------                                 
Stock purchasable by a Participant on each Purchase Date during the offering
period shall be the number of whole shares obtained by dividing the amount
collected from the Participant through payroll deductions during the Purchase
Interval ending with that Purchase Date by the purchase price in effect for the
Participant for that Purchase Date.

                                       4
<PAGE>
 
However, the maximum number of shares of Common Stock purchasable per
Participant on any one Purchase Date shall not exceed One Thousand (1,000)
shares, subject to periodic adjustments in the event of certain changes in the
Corporation's capitalization.

          E.   EXCESS PAYROLL DEDUCTIONS.  Any payroll deductions not applied to
               -------------------------                                        
the  purchase of shares of Common Stock on any Purchase Date because they are
not sufficient to purchase a whole share of Common Stock shall be held for the
purchase of Common Stock on the next Purchase Date.  However, any payroll
deductions not applied to the purchase of Common Stock by reason of the
limitation on the maximum number of shares purchasable by the Participant on the
Purchase Date shall be promptly refunded.

          F.   TERMINATION OF PURCHASE RIGHT.  The following provisions shall
               -----------------------------                                 
govern the termination of outstanding purchase rights:

               (i) A Participant may, at any time prior to the next scheduled
     Purchase Date in the offering period, terminate his or her outstanding
     purchase right by filing the appropriate form with the Plan Administrator
     (or its designate), and no further payroll deductions shall be collected
     from the Participant with respect to the terminated purchase right.  Any
     payroll deductions collected during the Purchase Interval in which such
     termination occurs shall, at the Participant's election, be immediately
     refunded or held for the purchase of shares on the next Purchase Date.  If
     no such election is made at the time such purchase right is terminated,
     then the payroll deductions collected with respect to the terminated right
     shall be refunded as soon as possible.

               (ii) The termination of such purchase right shall be irrevocable,
     and the Participant may not subsequently rejoin the offering period for
     which the terminated purchase right was granted.  In order to resume
     participation in any subsequent offering period, such individual must re-
     enroll in the Plan (by making a timely filing of the prescribed enrollment
     forms) on or before his or her scheduled Entry Date into that offering
     period.

               (iii)  Should the Participant cease to remain an Eligible
     Employee for any reason (including death, disability or change in status)
     while his or her purchase right remains outstanding, then that purchase
     right shall immediately terminate, and all of the Participant's payroll
     deductions for the Purchase Interval in which the purchase right so
     terminates shall be immediately refunded.  However, should the Participant
     cease to remain in active service by reason of an approved unpaid leave of
     absence, then the Participant shall have the right, exercisable up until
     the last business day of the Purchase Interval in which such leave
     commences, to (a) withdraw all the payroll deductions collected to date on
     his or her behalf for that Purchase Interval or (b) have such funds held
     for the purchase of shares on his or her

                                       5
<PAGE>
 
     behalf on the next scheduled Purchase Date.  In no event, however, shall
     any further payroll deductions be collected on the Participant's behalf
     during such leave.  Upon the Participant's return to active service, his or
     her payroll deductions under the Plan shall automatically resume at the
     rate in effect at the time the leave began, unless the Participant
     withdraws from the Plan prior to his or her return.

          G.   CORPORATE TRANSACTION.  Each outstanding purchase right shall
               ---------------------                                        
automatically be exercised, immediately prior to the effective date of any
Corporate Transaction, by applying the payroll deductions of each Participant
for the Purchase Interval in which such Corporate Transaction occurs to the
purchase of whole shares of Common Stock at a purchase price per share equal to
eighty-five percent (85%) of the lower of (i) the Fair Market Value per share of
                                 -----                                          
Common Stock on the Participant's Entry Date into the offering period in which
such Corporate Transaction occurs or (ii) the Fair Market Value per share of
Common Stock immediately prior to the effective date of such Corporate
Transaction.  However, the applicable limitation on the number of shares of
Common Stock purchasable per Participant shall continue to apply to any such
purchase.

          The Corporation shall use its best efforts to provide at least ten
(10) days prior written notice of the occurrence of any Corporate Transaction,
and Participants shall, following the receipt of such notice, have the right to
terminate their outstanding purchase rights prior to the effective date of the
Corporate Transaction.

          H.   PRORATION OF PURCHASE RIGHTS.  Should the total number of shares
               ----------------------------                                    
of Common Stock to be purchased pursuant to outstanding purchase rights on any
particular date exceed the aggregate number of shares then available for
issuance under the Plan and the International Plan, the Plan Administrator shall
make a pro-rata allocation of the available shares on a uniform and
nondiscriminatory basis, and the payroll deductions of each Participant (and
each Participant in the International Plan), to the extent in excess of the
aggregate purchase price payable for the Common Stock pro-rated to such
individual, shall be refunded.

          I.   ASSIGNABILITY.  The purchase right shall be exercisable only by
               -------------                                                  
the Participant and shall not be assignable or transferable by the Participant.

          J.   SHAREHOLDER RIGHTS.  A Participant shall have no shareholder
               ------------------                                          
rights with respect to the shares subject to his or her outstanding purchase
right until the shares are purchased on the Participant's behalf in accordance
with the provisions of the Plan and the Participant has become a holder of
record of the purchased shares.

     VIII.  ACCRUAL LIMITATIONS

          A.   No Participant shall be entitled to accrue rights to acquire
Common Stock pursuant to any purchase right outstanding under this Plan if and
to the extent such

                                       6
<PAGE>
 
accrual, when aggregated with (i) rights to purchase Common Stock accrued under
any other purchase right granted under this Plan and (ii) similar rights accrued
under other employee stock purchase plans (within the meaning of Code Section
423) of the Corporation or any Corporate Affiliate, would otherwise permit such
Participant to purchase more than Twenty-Five Thousand Dollars ($25,000) worth
of stock of the Corporation or any Corporate Affiliate (determined on the basis
of the Fair Market Value per share on the date or dates such rights are granted)
for each calendar year such rights are at any time outstanding.

          B.   For purposes of applying such accrual limitations to the purchase
rights granted under the Plan, the following provisions shall be in effect:

               (i) The right to acquire Common Stock under each outstanding
     purchase right shall accrue in a series of installments on each successive
     Purchase Date during the offering period on which such right remains
     outstanding.

               (ii) No right to acquire Common Stock under any outstanding
     purchase right shall accrue to the extent the Participant has already
     accrued in the same calendar year the right to acquire Common Stock under
     one (1) or more other purchase rights at a rate equal to Twenty-Five
     Thousand Dollars ($25,000) worth of Common Stock (determined on the basis
     of the Fair Market Value per share on the date or dates of grant) for each
     calendar year such rights were at any time outstanding.

          C.   If by reason of such accrual limitations, any purchase right of a
Participant does not accrue for a particular Purchase Interval, then the payroll
deductions which the Participant made during that Purchase Interval with respect
to such purchase right shall be promptly refunded.

          D.   In the event there is any conflict between the provisions of this
Article and one or more provisions of the Plan or any instrument issued
thereunder, the provisions of this Article shall be controlling.

     IX.  EFFECTIVE DATE AND TERM OF THE PLAN

          A.   The Plan was adopted by the Board on March 27, 1997 and shall
become effective on the Effective Date, provided no purchase rights granted
                                        --------                           
under the Plan shall be exercised, and no shares of Common Stock shall be issued
hereunder, until (i) the Plan shall have been approved by the shareholders of
the Corporation and (ii) the Corporation shall have complied with all applicable
requirements of the 1933 Act (including the registration of the shares of Common
Stock issuable under the Plan on a Form S-8 registration statement filed with
the Securities and Exchange Commission), all applicable listing requirements of
any stock exchange (or the Nasdaq National Market, if applicable) on which the
Common Stock is listed for trading and all other applicable requirements

                                       7
<PAGE>
 
established by law or regulation.  In the event such shareholder approval is not
obtained, or such compliance is not effected, within twelve (12) months after
the date on which the Plan is adopted by the Board, the Plan shall terminate and
have no further force or effect, and all sums collected from Participants during
the initial offering period hereunder shall be refunded.

          B.   Unless sooner terminated by the Board, the Plan shall terminate
upon the earliest of (i) the last business day in January 2007, (ii) the date on
         --------                                                               
which all shares available for issuance under the Plan and the International
Plan shall have been sold pursuant to purchase rights exercised under such plans
or (iii) the date on which all purchase rights are exercised in connection with
a Corporate Transaction.  No further purchase rights shall be granted or
exercised, and no further payroll deductions shall be collected, under the Plan
following such termination.

     X.  AMENDMENT OF THE PLAN

          The Board may alter, amend, suspend or discontinue the Plan at any
time to become effective immediately following the close of any Purchase
Interval.  However, certain amendments may require shareholder approval pursuant
to applicable laws or regulations.

     XI.  GENERAL PROVISIONS

          A.   All costs and expenses incurred in the administration of the Plan
shall be paid by the Corporation; however, each Plan Participant shall bear all
costs and expenses incurred by such individual in the sale or other disposition
of any shares purchased under the Plan.

          B.   Nothing in the Plan shall confer upon the Participant any right
to continue in the employ of the Corporation or any Corporate Affiliate for any
period of specific duration or interfere with or otherwise restrict in any way
the rights of the Corporation (or any Corporate Affiliate employing such person)
or of the Participant, which rights are hereby expressly reserved by each, to
terminate such person's employment  at any time for any reason, with or without
cause.

          C.   The provisions of the Plan shall be governed by the laws of the
State of California without resort to that State's conflict-of-laws rules.

                                       8
<PAGE>
 
                                   SCHEDULE A
                                   ----------

                         CORPORATIONS PARTICIPATING IN
                          EMPLOYEE STOCK PURCHASE PLAN
                            AS OF THE EFFECTIVE DATE
                            ------------------------

                 Genesys Telecommunications Laboratories, Inc.

                                       9
<PAGE>
 
                                    APPENDIX
                                    --------


          The following definitions shall be in effect under the Plan:

          A.   BOARD shall mean the Corporation's Board of Directors.
               -----                                                 

          B.   BASE SALARY shall mean the regular base salary paid to a
               -----------                                             
Participant by one or more Participating Companies during such individual's
period of participation in one or more offering periods under the Plan.  The
following items of compensation shall NOT be included in Base Salary:  (i) all
overtime payments, bonuses, commissions (other than those functioning as base
salary equivalents), profit-sharing distributions and other incentive-type
payments and (ii) any and all contributions made on the Participant's behalf by
the Corporation or any Corporate Affiliate under any employee benefit or welfare
plan now or hereafter established.

          C.   CODE shall mean the Internal Revenue Code of 1986, as amended.
               ----                                                          

          D.   COMMON STOCK shall mean the Corporation's common stock.
               ------------                                           

          E.   CORPORATE AFFILIATE shall mean any "parent" or "subsidiary"
               -------------------                                        
corporation of the Corporation, whether now existing or subsequently
established.  "Parent" and "subsidiary" shall be determined as follows:

               (i) "parent" shall mean any corporation (other than the
     Corporation) in an unbroken chain of corporations ending with the
     Corporation, provided each corporation in the unbroken chain (other than
     the Corporation) owns, at the time of the determination, stock possessing
     fifty percent (50%) or more of the total combined voting power of all
     classes of stock in one of the other corporations in such chain, and

               (ii) "subsidiary" shall mean any corporation (other than the
     Corporation) in an unbroken chain of corporations beginning with the
     Corporation, provided each corporation (other than the last corporation) in
     the unbroken chain owns, at the time of the determination, stock possessing
     fifty percent (50%) or more of the total combined voting power of all
     classes of stock in one of the other corporations in such chain.

          F.  CORPORATE TRANSACTION shall mean either of the following
              ---------------------                                   
shareholder-approved transactions to which the Corporation is a party:

               (i) a merger or consolidation in which securities possessing more
     than fifty percent (50%) of the total combined voting power of the
     Corporation's outstanding securities are transferred to a person or persons
     different from the persons holding those securities immediately prior to
     such transaction, or

                                      A-1
<PAGE>
 
          (ii) the sale, transfer or other disposition of all or substantially
     all of the assets of the Corporation in complete liquidation or dissolution
     of the Corporation.

          G.  CORPORATION shall mean Genesys Telecommunications Laboratories,
              -----------                                                    
Inc., a California corporation, and any corporate successor to all or
substantially all of the assets or voting stock of Genesys Telecommunications
Laboratories, Inc. which shall by appropriate action adopt the Plan.

          H.  EFFECTIVE DATE shall mean the date on which the Underwriting
              --------------                                              
Agreement is executed and finally priced.  Any Corporate Affiliate which becomes
a Participating Corporation after such Effective Date shall designate a
subsequent Effective Date with respect to its employee-Participants.

          I.  ELIGIBLE EMPLOYEE shall mean any person who is employed by a
              -----------------                                           
Participating Corporation on a basis under which he or she is regularly expected
to render more than twenty (20) hours of service per week for more than five (5)
months per calendar year for earnings considered wages under Code Section
3401(a).

          J.  ENTRY DATE shall mean the date an Eligible Employee first
              ----------                                               
commences participation  in the offering period in effect under the Plan.  The
earliest Entry Date under the Plan shall be the Effective Date.

          K.  FAIR MARKET VALUE per share of Common Stock on any relevant date
              -----------------                                               
shall be determined in accordance with the following provisions:

               (i) If the Common Stock is at the time traded on the Nasdaq
     National Market, then the Fair Market Value shall be the closing selling
     price per share of Common Stock on the date in question, as such price is
     reported by the National Association of Securities Dealers on the Nasdaq
     National Market or any successor system.  If there is no closing selling
     price for the Common Stock on the date in question, then the Fair Market
     Value shall be the closing selling price on the last preceding date for
     which such quotation exists.

               (ii) If the Common Stock is at the time listed on any Stock
     Exchange, then the Fair Market Value shall be the closing selling price per
     share of Common Stock on the date in question on the Stock Exchange
     determined by the Plan Administrator to be the primary market for the
     Common Stock, as such price is officially quoted in the composite tape of
     transactions on such exchange. If there is no closing selling price for the
     Common Stock on the date in question, then the Fair Market Value shall be
     the closing selling price on the last preceding date for which such
     quotation exists.

                                      A-2
<PAGE>
 
               (iii)  For purposes of the initial offering period which begins
     at the Effective Date, the Fair Market Value shall be deemed to be equal to
     the price per share at which the Common Stock is sold in the initial public
     offering pursuant to the Underwriting Agreement.

          L.  INTERNATIONAL PLAN shall mean the Corporation's International
              ------------------                                           
Employee Stock Purchase Plan.

          M.  1933 ACT shall mean the Securities Act of 1933, as amended.
              --------                                                   

          N.  PARTICIPANT shall mean any Eligible Employee of a Participating
              -----------                                                    
Corporation who is actively participating in the Plan.

          O.  PARTICIPATING CORPORATION shall mean the Corporation and such
              -------------------------                                    
Corporate Affiliate or Affiliates as may be authorized from time to time by the
Board to extend the benefits of the Plan to their Eligible Employees.  The
Participating Corporations in the Plan as of the Effective Date are listed in
attached Schedule A.

          P.  PLAN shall mean the Corporation's Employee Stock Purchase Plan, as
              ----                                                              
set forth in this document.

          Q.  PLAN ADMINISTRATOR shall mean the committee of two (2) or more
              ------------------                                            
Board members appointed by the Board to administer the Plan.

          R.  PURCHASE DATE shall mean the last business day of each Purchase
              -------------                                                  
Interval.  The initial Purchase Date shall be January 31, 1998.

          S.  PURCHASE INTERVAL shall mean each successive six (6)-month period
              -----------------                                                
within the offering period at the end of which there shall be purchased shares
of Common Stock on behalf of each Participant.  The initial Purchase Interval,
however, shall end on January 31, 1998.

          T.  SEMI-ANNUAL ENTRY DATE shall mean the first business day in
              ----------------------                                     
February and August each year on which an Eligible Employee may first enter an
offering period.

          U.  STOCK EXCHANGE shall mean either the American Stock Exchange or
              --------------                                                 
the New York Stock Exchange.

          V.  UNDERWRITING AGREEMENT shall mean the agreement between the
              ----------------------                                     
Corporation and the underwriter or underwriters managing the initial public
offering of the Common Stock.


                                      A-3

<PAGE>
 
                                                                   EXHIBIT 99.15

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                            STOCK PURCHASE AGREEMENT
                            ------------------------

     I hereby elect to participate in the Employee Stock Purchase Plan (the
"ESPP") effective with the Entry Date specified below, and I hereby subscribe to
purchase shares of Common Stock of Genesys Telecommunications Laboratories, Inc.
(the "Corporation") in accordance with the provisions of this Agreement and the
ESPP.  I hereby authorize payroll deductions from each of my paychecks following
my entry into the ESPP in the 1% multiple of my salary (not to exceed a maximum
of 10%) specified in my attached Enrollment Form.

     The ESPP will be implemented in a series of successive offering periods,
each with a duration of approximately 24 months.  Each offering period is
divided into a series of successive purchase intervals.  The initial purchase
interval is to begin at the time of the initial public offering of the Common
Stock and end on January 31, 1998.  Subsequent purchase intervals will each be
of six (6) months duration and will run from the first business day of February
to the last business day of July each year and from the first business day of
August each year until the last business day of January in the following year.
My participation will automatically remain in effect from one offering period to
the next in accordance with this Agreement and my payroll deduction
authorization, unless I withdraw from the ESPP or change the rate of my payroll
deduction or unless my employment status changes.  I may reduce the rate of my
payroll deductions on one occasion per purchase interval, and I may increase my
rate of payroll deduction to become effective at the beginning of any subsequent
purchase interval within the offering period.

     My payroll deductions will be accumulated for the purchase of shares of the
Corporation's Common Stock on the last business day of each purchase interval
within the offering period.  The purchase price per share shall be equal to 85%
of the lower of (i) the fair market value per share of Common Stock on my entry
       -----                                                                   
date into the offering period or (ii) the fair market value per share on the
semi-annual purchase date.  I will also be subject to ESPP restrictions (i)
limiting the maximum number of shares which I may purchase on any one purchase
date to 1,000 shares and (ii) prohibiting me from purchasing more than $25,000
worth of Common Stock for each calendar year my purchase right remains
outstanding.

     I may withdraw from the ESPP at any time prior to the last business day of
a purchase interval and elect either to have the Corporation refund all my
payroll deductions for that purchase interval or to have those payroll
deductions applied to the purchase of shares of the Corporation's Common Stock
at the end of such interval.  However, I may not rejoin that particular offering
period at any later date.  Upon the termination of my employment for any reason,
including death or disability, or my loss of eligible employee status, my
participation in the ESPP will immediately cease and all my payroll deductions
for the purchase interval in which my employment terminates or my loss of
eligibility occurs will automatically be refunded.

     If I take an unpaid leave of absence, my payroll deductions will
immediately cease, and any payroll deductions for the purchase interval in which
my leave begins will, at my election, either be refunded or applied to the
purchase of shares of Common Stock at the end of that purchase interval. Upon my
return to active service, my payroll deductions will automatically resume at the
rate in effect when my leave began.

     A stock certificate for the shares purchased on my behalf at the end of
each purchase interval will automatically be deposited into a brokerage account
which the Corporation will open on my behalf.  I will notify the Corporation of
any sale or disposition of my ESPP shares, and I will satisfy all applicable
income and employment tax withholding requirements at the time of such sale or
disposition.

     The Corporation has the right, exercisable in its sole discretion, to amend
or terminate the ESPP at any time, with such amendment or termination to become
effective immediately following the exercise of outstanding purchase rights at
the end of any current purchase interval.  Should the Corporation elect to
terminate the ESPP, I will have no further rights to purchase shares of Common
Stock pursuant to this Agreement.

     I have received a copy of the Question and Answer Summary for the ESPP
which summarizes the major features of the ESPP.  I have read this Agreement and
the Question and Answer Summary and hereby agree to be bound by the terms of
both this Agreement and the ESPP.  The effectiveness of this Agreement is
dependent upon my eligibility to participate in the ESPP.


Date: _____________, 199__             _________________________________________
                                       Signature of Employee

                                       Printed Name:  __________________________


Entry Date: _________, 199__

<PAGE>
 
                                                                   EXHIBIT 99.16




                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                     EMPLOYEE STOCK PURCHASE PLAN ("ESPP")
                            ENROLLMENT/CHANGE FORM
<TABLE>
<CAPTION>
 
                          Action                       Complete Sections:
                       -------------                 ------------------
<S>                <C>                               <C>
SECTION 1:
             [_]  New Enrollment                      2, 3, 7 and sign attached
ACTION                                                        ---
                                                        Stock Purchase Agreement
             [_]  Change Payroll Deductions           2, 4, 7 
 
             [_]  Terminate Payroll Deductions        2, 5, 7
 
             [_]  Leave of Absence                    2, 6, 7
 
=======================================================================================================================
SECTION 2:   Name
PERSONNEL        ----------------------------------------------------------------------
DATA                       Last                  First    MI         Dept.

              Home Address
                          --------------------------------------------------------------
                                                             Street

                          --------------------------------------------------------------
                              City                  State    Zip Code

                              Social Security #:[_][_][_]-[_][_]-[_][_][_]
=======================================================================================================================
SECTION 3:  Effective with the Purchase
NEW         Interval Beginning:                                  Payroll Deduction Amount:  _____% of base salary*
ENROLLMENT   [_]  February 1, 199__
             [_]  August 1, 199__                              * Must be a multiple of 1% up to a maximum of 10% of
                                                                 base salary
             [_]  Initial Offering Period
=======================================================================================================================
SECTION 4:  Effective with the                                   I authorize the following new level of payroll 
CHANGE      Pay Period Beginning:    ______________________________  deductions: _______% of base salary*
PAYROLL                                    Month, Day and Year 
DEDUCTIONS                                           
                                                               * Must be a multiple of 1% up to a maximum of 10% of    
                                                                 base salary

            NOTE:   You may reduce your rate of payroll deductions once per
            ----    purchase interval to become effective as soon as possible                                           
                    following the filing of the change form.  You may also       
                    increase your rate of payroll deductions to become effective 
                    as of the start date of the next purchase interval.           
=======================================================================================================================       
SECTION 5:    Effective with the                                  Your election to terminate your payroll deductions
TERMINATE     Pay Period Beginning:                               for the balance of the offering period cannot be
PAYROLL                            ______________________________ changed, and  you may not rejoin the offering period 
DEDUCTIONS                                  Month, Day and Year   at a later date.  You will not be able to resume 
                                                                  participation in the ESPP until a new offering period 
                                                                  begins.

            In connection with my voluntary termination of payroll deductions, I
            elect the following action with respect to my ESPP payroll
            deductions to date in the current six (6)-month purchase interval:


            [_]  Purchase shares of Genesys at end of the interval

                               OR
 
            [_]  Refund ESPP payroll deductions collected


       NOTE:  If your employment terminates for any reason or your eligibility
       ----   status changes (less than 20 hrs/wk or less than 5 months/yr), 
              you will immediately cease to participate in the ESPP, and your 
              ESPP payroll deductions collected in that purchase interval will 
              automatically be refunded to you.
=======================================================================================================================       
SECTION 6     In connection with my unpaid leave of absence, I elect the following
LEAVE         action with respect to my ESPP payroll deductions to date in the 
ABSENCE       current purchase interval:


              [_]  Purchase shares of Genesys at end of the interval

                                    OR

              [_]  Refund ESPP payroll deductions collected


       NOTE:  If you take an unpaid leave of absence, your payroll deductions
       ----   will immediately cease.  Upon your return to active service, your  
              payroll deductions will automatically resume at the rate in effect
              for you at the time you went on leave.
=======================================================================================================================       
SECTION 7
AUTHORIZATION

I hereby authorize the specific action or actions indicated above.

- ------------------------------                   ---------------------------------------
           Date                                           Signature of Employee

</TABLE> 

<PAGE>
 
                                                                   EXHIBIT 99.17

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                  INTERNATIONAL EMPLOYEE STOCK PURCHASE PLAN
                  ------------------------------------------



     I.   PURPOSE OF THE PLAN

          This International Employee Stock Purchase Plan is intended to promote
the interests of Genesys Telecommunications Laboratories, Inc. by providing
eligible employees of the Corporation's Foreign Subsidiaries with the
opportunity to acquire a proprietary interest in the Corporation through the
purchase of shares of the Corporation's Common Stock at periodic intervals.

          Capitalized terms herein shall have the meanings assigned to such
terms in the attached Appendix.

     II.  ADMINISTRATION OF THE PLAN

          The Plan Administrator shall have full authority to interpret and
construe any provision of the Plan and to adopt such rules and regulations for
administering the Plan as it may deem necessary.  Decisions of the Plan
Administrator shall be final and binding on all parties having an interest in
the Plan.

     III. STOCK SUBJECT TO PLAN

          A.  The stock purchasable under the Plan shall be shares of authorized
but unissued or reacquired Common Stock, including shares of Common Stock
purchased on the open market.  The maximum number of shares of Common Stock
which may be issued in the aggregate over the term of the Plan and the U.S. Plan
shall not exceed Five Hundred Thousand (500,000) shares.

          B.  Should any change be made to the Common Stock by reason of any
stock split, stock dividend, recapitalization, combination of shares, exchange
of shares or other change affecting the outstanding Common Stock as a class
without the Corporation's receipt of consideration, appropriate adjustments
shall be made to (i) the maximum number and class of securities issuable in the
aggregate under the Plan and the U.S. Plan, (ii) the maximum number and class of
securities purchasable per Participant on any one Purchase Date and (iii) the
number and class of securities and the price per share in effect under each
outstanding purchase right in order to prevent the dilution or enlargement of
benefits thereunder.
<PAGE>
 
     IV.  OFFERING PERIODS

          A.  Shares of Common Stock shall be offered for purchase under the
Plan through a series of successive offering periods until such time as (i) the
maximum number of shares of Common Stock available for issuance in the aggregate
under the Plan and the U.S. Plan shall have been purchased or (ii) the Plan
shall have been sooner terminated.

          B.  Each offering period shall be of such duration (not to exceed
twenty-four (24) months) as determined by the Plan Administrator prior to the
start date. However, the initial offering period shall commence on the Effective
Date and terminate on the last business day in July 1999. The next offering
period shall commence on the first business day in August 1999, and subsequent
offering periods shall commence as designated by the Plan Administrator.

          C.  Each offering period shall be comprised of a series of one or more
successive Purchase Intervals.  Purchase Intervals shall run from the first
business day in February each year to the last business day in July of the same
year and from the first business day in August each year to the last business
day in January of the following year.  However, the initial Purchase Interval in
effect under the initial offering period shall commence on the Effective Date
and terminate on the last business day in January 1998.

          D.  Should the Fair Market Value per share of Common Stock on any
Purchase Date within an offering period be less than the Fair Market Value per
share of Common Stock on the start date of that offering period, then that
offering period shall automatically terminate with the purchase of shares of
Common Stock on such Purchase Date, and a new offering period shall commence on
the next business day. The new offering period shall have a duration of twenty-
four (24) months, unless a shorter duration is established by the Plan
Administrator within five (5) business days following the start date of that
offering period.

     V.   ELIGIBILITY

          A.  Each individual who is an Eligible Employee on the start date of
any offering period under the Plan may enter that offering period on such start
date or on any subsequent Semi-Annual Entry Date within that offering period,
provided he or she remains an Eligible Employee.

          However, in the event that a Foreign Subsidiary designates an
Effective Date that is not the start date of an offering period, then each
Eligible Employee of such subsidiary shall be eligible to participate in the
Plan for the offering period during which the Effective Date occurs, and may
enter that offering period on such Effective Date or on any subsequent Semi-
Annual Entry Date within that offering period, provided he or she remains an
Eligible Employee.

                                       2.
<PAGE>
 
          B.  Each individual who first becomes an Eligible Employee after the
start date of an offering period may enter that offering period on any
subsequent Semi-Annual Entry Date within that offering period on which he or she
is an Eligible Employee.

          C.  The date an individual enters an offering period shall be
designated his or her Entry Date for purposes of that offering period.

          D.  To participate in the Plan for a particular offering period, the
Eligible Employee must complete the enrollment form(s) prescribed by the Plan
Administrator and file such form(s) with the Plan Administrator (or its
designate) on or before his or her scheduled Entry Date.

     VI.  PAYMENT FOR THE SHARES

          A.  Except to the extent otherwise provided in the Plan (or any
Addendum thereto) or authorized by the Plan Administrator, the purchase price
for the shares of Common Stock acquired under the Plan shall be paid from
accumulated payroll deductions authorized by the Participant.

          B.  Prior to the start date of each offering period, the Plan
Administrator shall determine the percentage of Base Salary which may be applied
by each Participant to the acquisition of shares of Common Stock under the
Purchase Plan during such offering period. Such percentage may be any multiple
of one percent (1%) of the Base Salary paid to the Participant during each
Purchase Interval within that offering period, up to a maximum of ten percent
(10%). In no event shall the Plan Administrator change the rate of payroll
deduction established for an offering period.

          C.  The deduction rate nominated by the Participant shall continue in
effect throughout the offering period, except to the extent such rate is changed
in accordance with the following guidelines:

               (i)    The Participant may, at any time during the offering
     period, reduce his or her rate of payroll deduction to become effective as
     soon as possible after filing the appropriate form with the Plan
     Administrator. The Participant may not, however, effect more than one (1)
     such reduction per Purchase Interval.

               (ii)   The Participant may, prior to the commencement of any new
     Purchase Interval within the offering period, increase the rate of his or
     her payroll deduction by filing the appropriate form with the Plan
     Administrator. The new rate (which may not exceed the maximum percentage
     established by the Plan Administrator for that offering period) shall
     become effective on the start date of the first Purchase Interval following
     the filing of such form.

                                       3.
<PAGE>
 
          D.  Payroll deductions shall begin on the first pay day following the
Participant's Entry Date into the offering period and shall (unless sooner
terminated by the Participant) continue through the pay day ending with or
immediately prior to the last day of the offering period.  The payroll
deductions so collected shall be credited to the Participant's book account
under the Plan, initially in the currency in which paid by the Foreign
Subsidiary.  Except to the extent otherwise provided by the Plan Administrator
(or any Addendum to the Plan),  no interest shall be paid on the balance from
time to time outstanding in such account and the amounts collected from the
Participant shall not be held in any segregated account or trust fund and may be
commingled with the general assets of the Corporation and used for general
corporate purposes.

          E.  The payroll deductions credited to each Participant's book
account during each Purchase Interval shall be converted into U.S. Dollars on
the Exchange Date for that Purchase Interval on the basis of the exchange rate
in effect on such date.  The Plan Administrator shall have the absolute
discretion to determine the applicable exchange rate to be in effect for each
Exchange Date by any reasonable method (including, without limitation, the
exchange rate actually available in the ordinary course of business on such
date).  Any changes or fluctuations in the exchange rate at which the payroll
deductions collected on the Participant's behalf are converted into U.S. Dollars
on each Exchange Date shall be borne solely by the Participant.

          F.  Payroll deductions shall automatically cease upon the termination
of the Participant's purchase right in accordance with the provisions of the
Plan.

          G.  The Participant's acquisition of Common Stock under the Plan on
any Purchase Date shall neither limit nor require the Participant's acquisition
of Common Stock on any subsequent Purchase Date, whether within the same or a
different offering period.

     VII. PURCHASE RIGHTS

          A.  GRANT OF PURCHASE RIGHT.  A Participant shall be granted a
              -----------------------                                   
separate purchase right for each offering period in which he or she
participates.  The purchase right shall be granted on the Participant's Entry
Date into the offering period and shall provide the Participant with the right
to purchase shares of Common Stock, in a series of successive installments over
the remainder of such offering period, upon the terms set forth below.   The
Participant shall execute a stock purchase agreement embodying such terms and
such other provisions (not inconsistent with the Plan) as the Plan Administrator
may deem advisable.

          Under no circumstances shall purchase rights be granted under the Plan
to any Eligible Employee if such individual would, immediately after the grant,
own (within the meaning of Code Section 424(d)) or hold outstanding options or
other rights to purchase, stock possessing five percent (5%) or more of the
total combined voting power or value of all classes of stock of the Corporation
or any Corporate Affiliate.

                                       4.
<PAGE>
 
          B.  EXERCISE OF THE PURCHASE RIGHT.  Each purchase right shall be
              ------------------------------                               
automatically exercised on each successive Purchase Date within the offering
period, and shares of Common Stock shall accordingly be purchased on behalf of
each Participant (other than any Participant whose payroll deductions have
previously been refunded pursuant to the Termination of Purchase Right
provisions below) on such date.  The purchase shall be effected by applying the
Participant's payroll deductions (as converted into U.S. Dollars) for the
Purchase Interval ending on such Purchase Date to the purchase of whole shares
of Common Stock (subject to the limitation on the maximum number of shares
purchasable per Participant on any one Purchase Date) at the purchase price in
effect for the Participant for that Purchase Date.

          C.  PURCHASE PRICE.  The purchase price per share at which Common
              --------------                                               
Stock will be purchased on the Participant's behalf on each Purchase Date shall
be equal to eighty-five percent (85%) of the lower of (i) the Fair Market Value
                                             -----                             
per share of Common Stock on the Participant's Entry Date into that offering
period or (ii) the Fair Market Value per share of Common Stock on that Purchase
Date.  However, if a Participant is an Eligible Employee of a Foreign Subsidiary
which designates an Effective Date that is not the start date of an offering
period, then, with respect to such Participant, the clause (i) amount shall in
no event be less than the Fair Market Value per share of the Common Stock on the
start date of that offering period.

          D.  NUMBER OF PURCHASABLE SHARES.  The number of shares of Common
              ----------------------------                                 
Stock purchasable by a Participant on each Purchase Date shall be the number of
whole shares obtained by dividing the amount collected from the Participant
through payroll deductions (as converted into U.S. Dollars) during the Purchase
Interval ending with that Purchase Date by the purchase price in effect for that
Purchase Date.  However, the maximum number of shares of Common Stock
purchasable per Participant on any one Purchase Date shall not exceed One
Thousand (1,000) shares, subject to periodic adjustments in the event of certain
changes in the Corporation's capitalization.

          E.  EXCESS PAYROLL DEDUCTIONS.  Any payroll deductions not applied to
              -------------------------                                        
the  purchase of shares of Common Stock on any Purchase Date because they are
not sufficient to purchase a whole share of Common Stock shall be held for the
purchase of Common Stock on the next Purchase Date.  However, any payroll
deductions not applied to the purchase of Common Stock by reason of the
limitation on the maximum number of shares purchasable by the Participant on the
Purchase Date shall be promptly refunded in the currency in which collected.

          F.  TERMINATION OF PURCHASE RIGHT.  The following provisions shall
              -----------------------------                                 
govern the termination of outstanding purchase rights:

               (i)    A Participant may, at any time prior to the next scheduled
     Purchase Date in the offering period, terminate his or her outstanding
     purchase right by filing the appropriate form with the Plan

                                       5.
<PAGE>
 
     Administrator (or its designate), and no further payroll deductions shall
     be collected from the Participant with respect to the terminated purchase
     right.  Any payroll deductions collected during the Purchase Interval in
     which such termination occurs shall, at the Participant's election, be
     immediately refunded, in the currency in which collected, or held for the
     purchase of shares on the next Purchase Date.  If no such election is made
     at the time such purchase right is terminated, then the payroll deductions
     collected with respect to the terminated right shall be refunded as soon as
     possible.

               (ii)   The termination of such purchase right shall be
     irrevocable, and the Participant may not subsequently rejoin the offering
     period for which the terminated purchase right was granted. In order to
     resume participation in any subsequent offering period, such individual
     must re-enroll in the Plan (by making a timely filing of the prescribed
     enrollment forms) on or before his or her scheduled Entry Date into that
     offering period.

               (iii)  Should the Participant cease to remain an Eligible
     Employee for any reason (including death, disability or change in status)
     while his or her purchase right remains outstanding, then that purchase
     right shall immediately terminate, and all of the Participant's payroll
     deductions for the Purchase Interval in which the purchase right so
     terminates shall be immediately refunded in the currency in which
     collected.  However, should the Participant cease to remain in active
     service by reason of an approved unpaid leave of absence, then the
     Participant shall have the right, exercisable up until the last business
     day of the Purchase Interval in which such leave commences, to (a) withdraw
     all the payroll deductions collected to date on his or her behalf for that
     Purchase Interval or (b) have such funds held for the purchase of shares on
     his or her behalf on the next scheduled Purchase Date.  In no event,
     however, shall any further payroll deductions be collected on the
     Participant's behalf during such leave.  Upon the Participant's return to
     active service, his or her payroll deductions under the Plan shall
     automatically resume at the rate in effect at the time the leave began,
     unless the Participant withdraws from the Plan prior to his or her return.

          G.  TRANSFER OF EMPLOYMENT.  In the event that a Participant who is
              ----------------------                                         
an Eligible Employee of a Foreign Subsidiary is transferred and becomes an
Eligible Employee of the Corporation during an offering period in effect under
the Plan, such individual shall continue to remain a Participant in the Plan and
payroll deductions shall continue to be collected until the next Purchase Date
as if the Participant had remained an Eligible Employee of the Foreign
Subsidiary.

          In the event that an Eligible Employee of the Corporation who is a
participant in the U.S. Plan is transferred and becomes an Eligible Employee of
a Foreign Subsidiary during an offering period in effect under the U.S. Plan,
such individual shall automatically

                                       6.
<PAGE>
 
become a Participant under the Plan for the duration of the Purchase Interval in
effect at that time under the Plan and the balance in such individual's book
account maintained under the U.S. Plan shall be transferred as a balance to a
book account opened for such individual under the Plan.  Such balance, together
with all other payroll deductions collected from such individual by the Foreign
Subsidiary for the remainder of the Purchase Interval under the Plan (as
converted into U.S. Dollars), shall be applied on the next Purchase Date to the
purchase of Stock under the Plan.

          H.  CORPORATE TRANSACTION.  Each outstanding purchase right shall
              ---------------------                                        
automatically be exercised, immediately prior to the effective date of any
Corporate Transaction, by applying the payroll deductions (as converted into
U.S. Dollars) of each Participant for the Purchase Interval in which such
Corporate Transaction occurs to the purchase of whole shares of Common Stock at
a purchase price per share equal to eighty-five percent (85%) of the lower of
                                                                     -----   
(i) the Fair Market Value per share of Common Stock on the Participant's Entry
Date into the offering period in which such Corporate Transaction occurs or (ii)
the Fair Market Value per share of Common Stock immediately prior to the
effective date of such Corporate Transaction.  However, (i) the applicable
limitation on the number of shares of Common Stock purchasable per Participant
shall continue to apply to any such purchase and (ii) with respect to an
Eligible Employee of a Foreign Subsidiary which designates an Effective Date
that is not the start date of an offering period, the clause (i) amount shall in
no event be less than the Fair Market Value per share of the Common Stock on the
start date of the offering period.  Payroll deductions not yet converted into
U.S. Dollars at the time of the Corporate Transaction shall be converted from
the currency in which paid by the Foreign Subsidiary into U.S. Dollars on the
basis of the exchange rate in effect as determined by the Plan Administrator at
the time of the Corporate Transaction.

          The Corporation shall use its best efforts to provide at least ten
(10) days prior written notice of the occurrence of any Corporate Transaction,
and Participants shall, following the receipt of such notice, have the right to
terminate their outstanding purchase rights prior to the effective date of the
Corporate Transaction.

          I.  PRORATION OF PURCHASE RIGHTS.  Should the total number of shares
              ----------------------------                                    
of Common Stock which are to be purchased pursuant to outstanding purchase
rights on any particular date exceed the number of shares then available for
issuance in the aggregate under the Plan and the U.S. Plan, the Plan
Administrator shall make a pro-rata allocation of the available shares on a
uniform and nondiscriminatory basis, and the payroll deductions of each
Participant (and each Participant in the U.S. Plan), to the extent in excess of
the aggregate purchase price payable for the Common Stock pro-rated to such
individual, shall be refunded.

          J.  ASSIGNABILITY.  The purchase right shall be exercisable only by
              -------------                                                  
the Participant and shall not be assignable or transferable by the Participant.

                                       7.
<PAGE>
 
           K.  SHAREHOLDER RIGHTS.  A Participant shall have no shareholder
               ------------------                                          
rights with respect to the shares subject to his or her outstanding purchase
right until the shares are purchased on the Participant's behalf in accordance
with the provisions of the Plan and the Participant has become a holder of
record of the purchased shares.

     VIII. ACCRUAL LIMITATIONS

           A.  No Participant shall be entitled to accrue rights to acquire
Common Stock pursuant to any purchase right outstanding under this Plan if and
to the extent such accrual, when aggregated with (i) rights to purchase Common
Stock accrued under any other purchase right granted under this Plan and (ii)
similar rights accrued under other employee stock purchase plans (within the
meaning of Code Section 423) of the Corporation or any Corporate Affiliate,
would otherwise permit such Participant to purchase more than Twenty-Five
Thousand U.S. Dollars (U.S.$25,000) worth of stock of the Corporation or any
Corporate Affiliate (determined on the basis of the Fair Market Value of such
stock on the date or dates such rights are granted) for each calendar year such
rights are at any time outstanding.

           B.  For purposes of applying such accrual limitations, the following
provisions shall be in effect:

                (i)    The right to acquire Common Stock under each outstanding
     purchase right shall accrue in a series of installments on every successive
     Purchase Date during the offering period on which such right remains
     outstanding.

               (ii)    No right to acquire Common Stock under any outstanding
     purchase right shall accrue to the extent the Participant has already
     accrued in the same calendar year the right to acquire Common Stock under
     one (1) or more other purchase rights at a rate equal to Twenty-Five
     Thousand U.S. Dollars (U.S.$25,000) worth of Common Stock (determined on
     the basis of the Fair Market Value per share on the date or dates of grant)
     for each calendar year such rights were at any time outstanding.

           C.  If by reason of such accrual limitations, any purchase right of a
Participant does not accrue for a particular Purchase Interval, then the payroll
deductions which the Participant made during that Purchase Interval with respect
to such purchase right shall be promptly refunded.

           D.  In the event there is any conflict between the provisions of this
Article and one or more provisions of the Plan or any instrument issued
thereunder, the provisions of this Article shall be controlling.

                                       8.
<PAGE>
 
     IX.  EFFECTIVE DATE AND TERM OF THE PLAN

          A.  The Plan was adopted by the Board on March 27, 1997 and shall
become effective on the Effective Date, provided no purchase rights granted
                                        --------                           
under the Plan shall be exercised, and no shares of Common Stock shall be issued
hereunder, until (i) the Plan shall have been approved by the shareholders of
the Corporation and (ii) the Corporation shall have complied with all applicable
requirements of the 1933 Act (including the registration of the shares of Common
Stock issuable under the Plan on a Form S-8 registration statement filed with
the Securities and Exchange Commission), all applicable listing requirements of
any stock exchange (or the Nasdaq National Market, if applicable) on which the
Common Stock is listed for trading and all other applicable requirements
established by law or regulation.  In the event such shareholder approval is not
obtained, or compliance is not effected, within twelve (12) months after the
date on which the Plan is adopted by the Board, the Plan shall terminate and
have no further force or effect and all sums collected from Participants during
the initial offering period hereunder shall be refunded.

          B.  Unless sooner terminated by the Board, the Plan shall terminate
upon the earliest to occur of (i) the last business day in January 2007, (ii)
         --------                                                            
the date on which all shares available for issuance in the aggregate under the
Plan and the U.S. Plan shall have been sold pursuant to purchase rights
exercised under such plans or (iii) the date on which all purchase rights are
exercised in connection with a Corporate Transaction.  No further purchase
rights shall be granted or exercised, and no further payroll deductions shall be
collected, under the Plan following such termination.

     X.   AMENDMENT OF THE PLAN

          The Board may alter, amend, suspend or discontinue the Plan at any
time to become effective immediately following the close of any Purchase
Interval.  However, certain amendments may require shareholder approval pursuant
to applicable laws or regulations.

     XI.  GENERAL PROVISIONS

          A.   All costs and expenses incurred in the administration of the Plan
shall be paid by the Corporation; however, each Plan Participant shall bear all
costs and expenses incurred by such individual in the sale or other disposition
of any shares purchased under the Plan.

          B.   Nothing in the Plan shall confer upon the Participant any right
to continue in the employ of the Corporation or any Corporate Affiliate for any
period of specific duration or interfere with or otherwise restrict in any way
the rights of the Corporation (or any Corporate Affiliate employing such person)
or of the Participant, which

                                       9.
<PAGE>
 
rights are hereby expressly reserved by each, to terminate such person's
employment at any time for any reason, with or without cause.

          C.  Except to the extent otherwise provided in any Addendum to the
Plan, the provisions of the Plan shall be governed by the laws of the State of
California without resort to that State's conflict-of-laws rules.

          D.  A Foreign Subsidiary or the Plan Administrator, as the case may
be, shall have the right to deduct from any payment to be made under this Plan,
or to otherwise require, prior to the issuance or delivery of any shares of
Common Stock or the payment of any cash, payment by each Participant of any tax
required by applicable law to be withheld.

          E.  Additional provisions for individual Foreign Subsidiaries may be
incorporated in one or more Addenda to the Plan.  Such Addenda shall have full
force and effect with respect to the Foreign Subsidiaries to which they apply.
In the event of a conflict between the provisions of such an Addendum and one or
more other provisions of the Plan,  the provisions of the Addendum shall be
controlling.

                                      10.
<PAGE>
 
                                   SCHEDULE A
                                   ----------

                     FOREIGN SUBSIDIARIES PARTICIPATING IN
                   INTERNATIONAL EMPLOYEE STOCK PURCHASE PLAN
                            AS OF THE EFFECTIVE DATE


            Genesys Telecommunications Laboratories - Europe Limited

                       Genesys Laboratories Canada, Inc.

                  Genesys Laboratories Australasia PTY Limited

                                  G.T.F. Sarl

                        Nihon Genesys Laboratories, Inc.
<PAGE>
 
                                    APPENDIX
                                    --------


          The following definitions shall be in effect under the Plan:

          A.   BOARD shall mean the Corporation's Board of Directors.
               -----                                                 

          B.   BASE SALARY shall mean the regular base salary paid to a
               -----------                                             
Participant by one or more Participating Companies during such individual's
period of participation in one or more offering periods under the Plan.  The
following items of compensation shall NOT be included in Base Salary:  (i) all
overtime payments, bonuses, commissions (other than those functioning as base
salary equivalents), profit-sharing distributions and other incentive-type
payments and (ii) any and all contributions made on the Participant's behalf by
the Corporation or any Corporate Affiliate under any employee benefit or welfare
plan now or hereafter established.

          C.   CODE shall mean the U.S. Internal Revenue Code of 1986, as
               ----                                                      
amended.

          D.   COMMON STOCK shall mean the Corporation's common stock.
               ------------                                           

          E.   CORPORATE AFFILIATE shall mean any parent or subsidiary
               -------------------                                    
corporation of the Corporation, whether now existing or subsequently
established.

          F.   CORPORATE TRANSACTION shall mean either of the following
               ---------------------                                   
shareholder-approved transactions to which the Corporation is a party:

               (i)   a merger or consolidation in which securities possessing
     more than fifty percent (50%) of the total combined voting power of the
     Corporation's outstanding securities are transferred to a person or persons
     different from the persons holding those securities immediately prior to
     such transaction, or

               (ii)  the sale, transfer or other disposition of all or
     substantially all of the assets of the Corporation in complete liquidation
     or dissolution of the Corporation.

          G.   CORPORATION shall mean Genesys Telecommunications Laboratories,
               -----------                                                    
Inc., a California corporation, and any corporate successor to all or
substantially all of the assets or voting stock of Genesys Telecommunications
Laboratories, Inc. which shall by appropriate action adopt the Plan.

          H.   EFFECTIVE DATE shall mean the date on which the Underwriting
               --------------                                              
Agreement is executed and finally priced.  Any Foreign Subsidiary which elects,
with the approval of the Board, to extend the benefits of this Plan to its
employees after such

                                     A-1.
<PAGE>
 
Effective Date shall designate a subsequent Effective Date with respect to its
employee-Participants.

          I.  ELIGIBLE EMPLOYEE shall mean any person who is employed by a
              -----------------                                           
Foreign Subsidiary as a regular staff employee (and not temporary) on a basis
under which he or she is regularly expected to render  more than twenty (20)
hours of service per week for more than five (5) months per calendar year for
earnings considered wages under Code Section 3401(a).

          J.  ENTRY DATE shall mean the date an Eligible Employee first
              ----------                                               
commences participation  in the offering period in effect under the Plan.  The
earliest Entry Date under the Plan shall be the Effective Date.

          K.  EXCHANGE DATE shall mean the last U.S. business day of each
              -------------                                              
Purchase Interval, on which date the foreign currency payroll deductions
collected on behalf of the Participants during that period are to be converted
into U.S. Dollars.

          L.  FAIR MARKET VALUE per share of Common Stock on any relevant date
              -----------------                                               
shall be determined in accordance with the following provisions:

              (i)    If the Common Stock is at the time traded on the Nasdaq
     National Market, then the Fair Market Value shall be the U.S. Dollar
     closing selling price per share of Common Stock on the date in question, as
     such price is reported by the National Association of Securities Dealers on
     the Nasdaq National Market or any successor system.  If there is no closing
     selling price for the Common Stock on the date in question, then the Fair
     Market Value shall be the U.S. Dollar closing selling price on the last
     preceding date for which such quotation exists.

              (ii)   If the Common Stock is at the time listed on any Stock
     Exchange, then the Fair Market Value shall be the U.S. Dollar closing
     selling price per share of Common Stock on the date in question on the
     Stock Exchange determined by the Plan Administrator to be the primary
     market for the Common Stock, as such price is officially quoted in the
     composite tape of transactions on such exchange.  If there is no U.S.
     Dollar closing selling price for the Common Stock on the date in question,
     then the Fair Market Value shall be the closing selling price  on the last
     preceding date for which such quotation exists.

              (iii)  For purposes of the initial offering period which begins
     on the Effective Date, the Fair Market Value shall be deemed to be equal to
     the price per share at which the Common Stock is sold in the initial public
     offering pursuant to the Underwriting Agreement.

                                     A-2.
<PAGE>
 
          M.  FOREIGN SUBSIDIARY shall mean any Corporate Affiliate which
              ------------------                                         
employs Eligible Employees outside the United States and which may be authorized
from time to time by the Board to extend the benefits of the Plan to its
Eligible Employees.  The Foreign Subsidiaries participating in the Plan as of
the Effective Date are listed in attached Schedule A.

          N.  1933 ACT shall mean the U.S. Securities Act of 1933, as amended.
              --------                                                        

          O.  PARTICIPANT shall mean any Eligible Employee of a Foreign
              -----------                                              
Subsidiary who is actively participating in the Plan.

          P.  PLAN shall mean the Corporation's International Employee Stock
              ----                                                          
Purchase Plan, as set forth in this document.

          Q.  PLAN ADMINISTRATOR shall mean the committee of two (2) or more
              ------------------                                            
non-employee Board members appointed by the Board to administer the Plan.

          R.  PURCHASE DATE shall mean the last business day of each Purchase
              -------------                                                  
Interval.  The initial Purchase Date shall be January 31, 1998.

          S.  PURCHASE INTERVAL shall mean each successive six (6)-month period
              -----------------                                                
within the offering period at the end of which there shall be purchased shares
of Common Stock on behalf of each Participant.  The initial Purchase Interval,
however, shall end on January 31, 1998.

          T.  SEMI-ANNUAL ENTRY DATE shall mean the first business day in
              ----------------------                                     
February and August each year on which an Eligible Employee may first enter an
offering period.

          U.  STOCK EXCHANGE shall mean either the American Stock Exchange or
              --------------                                                 
the New York Stock Exchange.

          V.  UNDERWRITING AGREEMENT shall mean the agreement between the
              ----------------------                                     
Corporation and the underwriter or underwriters managing the initial public
offering of the Common Stock.

          W.  U.S. PLAN shall mean the Genesys Telecommunications Laboratories,
              ---------                                                        
Inc. Employee Stock Purchase Plan.

                                     A-3.

<PAGE>
 
                                                                   EXHIBIT 99.18

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                            STOCK PURCHASE AGREEMENT
                            ------------------------

     I hereby elect to participate in the International Employee Stock Purchase
Plan (the "Plan") effective with the Entry Date specified below, and I hereby
subscribe to purchase shares of Common Stock of Genesys Telecommunications
Laboratories, Inc. (the "Corporation") in accordance with the provisions of this
Agreement and the Plan.  I hereby authorize payroll deductions from each of my
paychecks following my entry into the Plan in the 1% multiple of my salary (not
to exceed a maximum of 10%) specified in my attached Enrollment Form.

     The Plan will be implemented in a series of successive offering periods,
each with a duration of approximately 24 months. Each offering period is divided
into a series of successive purchase intervals. The initial purchase interval is
to begin at the time of the initial public offering of the Common Stock and end
on January 31, 1998. Subsequent purchase intervals will each be of six (6)
months duration and will run from the first business day of February to the last
business day of July each year and from the first business day of August each
year until the last business day of January in the following year. My
participation will automatically remain in effect from one offering period to
the next in accordance with this Agreement and my payroll deduction
authorization, unless I withdraw from the Plan or change the rate of my payroll
deduction or unless my employment status changes. I may reduce the rate of my
payroll deductions on one occasion per purchase interval, and I may increase my
rate of payroll deduction to become effective at the beginning of any subsequent
purchase interval within the offering period.

     My payroll deductions will be accumulated during each purchase interval and
will be converted into U.S. Dollars on the last U.S. business day of the
purchase interval.  My payroll deductions as so converted will be applied to the
purchase of shares of Common Stock on the last U.S. business day of each
purchase interval within the offering period.  The purchase price per share
shall be equal to 85% of the lower of (i) the fair market value per share of
                             -----                                          
Common Stock on my entry date into the offering period or (ii) the fair market
value per share on the semi-annual purchase date.  I will also be subject to
Plan restrictions (i) limiting the maximum number of shares which I may purchase
on any one purchase date to 1,000 shares and (ii) prohibiting me from purchasing
more than U.S. $25,000 worth of Common Stock for each calendar year my purchase
right remains outstanding.

     I may withdraw from the Plan at any time prior to the last business day of
a purchase interval and elect either to have the Corporation refund all my
payroll deductions for that purchase interval or to have those payroll
deductions applied to the purchase of shares of the Corporation's Common Stock
at the end of such interval.  However, I may not rejoin that particular offering
period at any later date.  Upon the termination of my employment for any reason,
including death or disability, or my loss of eligible employee status, my
participation in the Plan will immediately cease and all my payroll deductions
for the purchase interval in which my employment terminates or my loss of
eligibility occurs will automatically be refunded.

     If I take an unpaid leave of absence, my payroll deductions will
immediately cease, and any payroll deductions for the purchase interval in which
my leave begins will, at my election, either be refunded or applied to the
purchase of shares of Common Stock at the end of that purchase interval. Upon my
return to active service, my payroll deductions will automatically resume at the
rate in effect when my leave began.

     A stock certificate for the shares purchased on my behalf at the end of
each purchase interval will automatically be deposited into a brokerage account
which the Corporation will open on my behalf.  I will notify the Corporation of
any sale or disposition of my Plan shares, and I will satisfy all applicable
income and employment tax withholding requirements at the time of such sale or
disposition.

     The Corporation has the right, exercisable in its sole discretion, to amend
or terminate the Plan at any time, with such amendment or termination to become
effective immediately following the exercise of outstanding purchase rights at
the end of any current purchase interval.  Should the Corporation elect to
terminate the Plan, I will have no further rights to purchase shares of Common
Stock pursuant to this Agreement.

     I have read this Agreement and have received a summary of the terms of the
Plan and hereby agree to be bound by the terms of both this Agreement and the
Plan.  The effectiveness of this Agreement is dependent upon my eligibility to
participate in the Plan.

     I acknowledge that I have received and may continue to receive the
opportunity to purchase Common Stock under the Plan.  I understand that the
grant of a purchase right in one year or at one time does not in any way
obligate the Corporation or my employer to make a grant or award in any future
year or in any given amount.  I acknowledge and understand that the Plan is
wholly discretionary in nature and is not to be considered part of my normal or
expected compensation subject to severance, resignation, redundancy or similar
pay.

     I hereby authorize and direct my employer to disclose to the Corporation or
any of its subsidiaries such information regarding my employment, the nature and
amount of my compensation and the fact and conditions of my participation in the
Plan as my employer deems necessary to facilitate the administration of such
Plan.


Date:__________, 199__                   _______________________________________
                                         Signature of Employee

                                         Printed Name:__________________________
Entry Date: ________, 199__

<PAGE>
 
                                                                   EXHIBIT 99.19


                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
             INTERNATIONAL EMPLOYEE STOCK PURCHASE PLAN ("IIESPP")
                            ENROLLMENT/CHANGE FORM
<TABLE>
<CAPTION>
 
                         Action                      Complete Sections:
                       -------------                 ------------------
                       <S>                           <C>
SECTION 1:
ACTIONS               [_]   New Enrollment                   2, 3, 7 and sign attached Stock
                                                                     ---                    
                                                                     Purchase Agreement

                      [_]   Change Payroll Deductions        2, 4, 7
 
                      [_]   Terminate Payroll Deductions     2, 5, 7
 
                      [_]   Leave of Absence                 2, 6, 7
============================================================================================================================= 
SECTION 2:  Name
PERSONNEL        ____________________________________________________________________
DATA                       Last               First             MI        Dept.

            Home Address
                        _____________________________________________________________
                                                  Street

            --------------------------------------------------------------------------------
                   City                      State                           Zip Code


            Employee I.D. #:  [_][_][_][_][_][_][_][_][_]

=============================================================================================================================  
SECTION 3:   Effective with the Purchase 
NEW          Interval Beginning:                                Payroll Deduction Amount:  _____% of base salary*
ENROLLMENT   [_]  February 1, 199__
             [_]  August 1, 199__                                  * Must be a multiple of 1% up to a maximum of 10% of
                                                                     base salary
             [_]  Initial Offering Period

=============================================================================================================================   
SECTION 4:   Effective with the                                 I authorize the following new level of payroll
CHANGE      Pay Period Beginning:    _________________________  deductions: _______% of base salary*
PAYROLL                                Month, Day and Year
DEDUCTIONS 
                                                              * Must be a multiple of 1% up to a maximum of 10% of    
                                                                base salary

            NOTE:   You may reduce your rate of payroll deductions once per
            ----    purchase interval to become effective as soon as possible
                    following the filing of the change form.  You may also
                    increase your rate of payroll deductions to become effective
                    as of the start date of the next purchase interval.
=============================================================================================================================    
SECTION 5:  Effective with the                                    Your election to terminate your payroll 
TERMINATE   Pay Period Beginning:                                 deductions for the balance of the offering period cannot 
PAYROLL                           ______________________________  be changed, and you may not rejoin the offering period 
DEDUCTIONS                             Month, Day and Year        at a later date.  You  will not be able to resume 
                                                                  participation in the IESPP until a new offering period begins. 
                                          
            In connection with my voluntary termination of payroll deductions, I
            elect the following action with respect to my IESPP payroll
            deductions to date in the current six (6)-month purchase interval:


            [_]  Purchase shares of Genesys at end of the interval

                                      OR

            [_]  Refund IESPP payroll deductions collected


       NOTE:  If your employment terminates for any reason or your eligibility
       ----   status changes (less than 20 hrs/wk or less than 5 months/yr), 
              you will immediately cease to participate in the IESPP, and your 
              IESPP payroll deductions collected in that purchase interval 
              will automatically be refunded to you.
=============================================================================================================================    
SECTION 6     In connection with my unpaid leave of absence, I elect the following 
LEAVE OF      action with respect to my IESPP payroll deductions to date in the 
ABSENCE       current purchase interval:        
              


              [_]  Purchase shares of Genesys at end of the interval

                                      OR

              [_]  Refund IESPP payroll deductions collected


       NOTE:  If you take an unpaid leave of absence, your payroll deductions
       ----   will immediately cease.  Upon your return to active service, your     
              payroll deductions will automatically resume at the rate in effect
              for you at the time you went on leave.
=============================================================================================================================    
SECTION 7
AUTHORIZATION

I hereby authorize the specific action or actions indicated above.


- --------------------------------------                 ------------------------------------------ 
              Date                                              Signature of Employee
</TABLE> 

<PAGE>
 
                                                                   EXHIBIT 99.20

                             COMPENSATION AGREEMENT
                             ----------------------

          Agreement made as of the _______ day of ___________, 1997 by and
between Genesys Telecommunications Laboratories, Inc., a California corporation
(the "Company"), and 1~ ("Optionee").


                              W I T N E S S E T H
                              - - - - - - - - - -

          WHEREAS, in consideration for services performed by Optionee, the
Company granted Optionee a stock option on February 28, 1997 to purchase shares
of the Company's Common Stock (the "Option") upon the terms and conditions set
forth in the documentation evidencing such Option.

          NOW, THEREFORE, in consideration of the above premises, the parties
hereto agree as follows:

          1.  The Company and Optionee acknowledge and agree that the Option is
granted solely as compensation for services rendered the Company by Optionee and
not for any capital-raising purposes or in connection with any capital-raising
activities.

          2.  This agreement is intended to constitute a written compensation
contract within the meaning of Rule 405 of Regulation C of the Rules promulgated
under the Securities Act of 1933, as amended.

          3.  This agreement is intended solely to memorialize the agreement and
understanding which exists between Optionee and the Company concerning the grant
of the Option.  Nothing herein or in the documentation evidencing the Option is
intended to provide Optionee with the right to remain in the Company's service
for any specific period, and Optionee's services may be terminated at any time
by the Company, for any reason, with or without cause.

          IN WITNESS WHEREOF, the parties hereto have executed this agreement as
of the date first above written.


                                       GENESYS TELECOMMUNICATIONS
                                       LABORATORIES, INC.


                                    
                                       By:
- ------------------------------             ----------------------------------
1~                                            Authorized Officer

<PAGE>
 
                                                                   EXHIBIT 99.21

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                        NOTICE OF GRANT OF STOCK OPTION
                        -------------------------------


          Notice is hereby given of the following option grant (the "Option") to
purchase shares of the Common Stock of Genesys Telecommunications Laboratories,
Inc. (the "Corporation"):

          Optionee:  1~
          --------     
          Grant Date:  February 28, 1997
          ----------  

          Exercise Price:  $7.50 per share
          --------------  

          Number of Option Shares:   30,000 shares
          -----------------------                 

          Expiration Date:  February 27, 2007
          ---------------  

          Type of Option:  Non-Statutory Stock Option
          --------------  

          Date Exercisable:  Immediately Exercisable
          ----------------  

          Vesting Schedule:  The Option Shares shall initially be unvested and
          ----------------                                                    
          subject to repurchase by the Corporation at the Exercise Price paid
          per share.  Optionee shall acquire a vested interest in, and the
          Corporation's repurchase right shall accordingly lapse with respect
          to, twenty-five percent (25%) of the Option Shares upon Optionee's
          completion of each of the four (4) years of service as a member of the
          Corporation's Board of Directors (the "Board") measured from and after
          the Grant Date.  In no event shall any additional Option Shares vest
          after Optionee's cessation of Board service.

          Optionee agrees to be bound by the terms of the Option as set forth in
the Stock Option Agreement attached hereto as Exhibit A.

          REPURCHASE RIGHTS.  OPTIONEE HEREBY AGREES THAT ALL UNVESTED OPTION
          -----------------                                                  
SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL NOT BE TRANSFERABLE AND
SHALL BE SUBJECT TO REPURCHASE BY THE CORPORATION, AT THE EXERCISE PRICE PAID
PER SHARE, UPON OPTIONEE'S TERMINATION OF SERVICE AS A MEMBER OF THE BOARD.  IN
ADDITION, UNTIL SUCH TIME AS THE CORPORATION'S COMMON STOCK IS REGISTERED
PURSUANT TO SECTION 12(G) OF THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED,
THE SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL BE SUBJECT TO A RIGHT
OF FIRST REFUSAL EXERCISABLE BY
<PAGE>
 
THE CORPORATION.  THE TERMS AND CONDITIONS OF SUCH RIGHTS SHALL BE SPECIFIED IN
A STOCK PURCHASE AGREEMENT, IN FORM AND SUBSTANCE SATISFACTORY TO THE
CORPORATION, EXECUTED BY OPTIONEE AT THE TIME OF THE OPTION EXERCISE.

          No Impairment of Rights.  Nothing in this Notice or in the attached
          -----------------------                                            
Stock Option Agreement shall interfere with or otherwise restrict in any way the
rights of the Corporation or the Corporation's shareholders to remove Optionee
from the Board at any time in accordance with the provisions of applicable law.

          Definitions.  All capitalized terms in this Notice shall have the
          -----------                                                      
meaning assigned to them in this Notice or in the attached Stock Option
Agreement.

DATED: ________________, 199__


                                   GENESYS TELECOMMUNICATIONS
                                     LABORATORIES, INC.


                                   By:  _______________________________

                                   Title: _____________________________

                                          _____________________________
                                          1~

                                   Address:  __________________________

                                             __________________________ 



ATTACHMENTS
- -----------

EXHIBIT A - STOCK OPTION AGREEMENT

                                       2
<PAGE>
 
                                   EXHIBIT A
                                   ---------

                             STOCK OPTION AGREEMENT
                             ----------------------

<PAGE>
 
                                                                   EXHIBIT 99.22

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                        NOTICE OF GRANT OF STOCK OPTION
                        -------------------------------

          Notice is hereby given of the following option grant (the "Option") to
purchase shares of the Common Stock of Genesys Telecommunications Laboratories,
Inc. (the "Corporation"):

          Optionee:  1~
          --------     

          Grant Date:  February 28, 1997
          ----------                    

          Exercise Price:  $7.50 per share
          --------------                  

          Number of Option Shares:   20,000 shares
          -----------------------                 

          Expiration Date:  February 27, 2007
          ---------------                    

          Type of Option:  Non-Statutory Stock Option
          --------------                             

          Date Exercisable:  Immediately Exercisable
          ----------------                          

          Vesting Schedule:  The Option Shares shall initially be unvested and
          ----------------                                                    
          subject to repurchase by the Corporation, at the Exercise Price paid
          per share.  Optionee shall acquire a vested interest in, and the
          Corporation's repurchase right shall accordingly lapse with respect
          to, the Option Shares in accordance with the following provisions:

          REGULAR VESTING SCHEDULE.  Optionee shall acquire a vested interest in
          twenty-five percent (25%) of the Option Shares on each of the fifth,
          sixth, seventh and eighth anniversaries of the Grant Date, provided
          Optionee remains in service as a member of the Corporation's Board of
          Directors (the "Board") through each such anniversary date.
 
          ACCELERATED VESTING SCHEDULE.  Optionee shall acquire a vested
          interest in the Option Shares on an accelerated basis in accordance
          with the following vesting schedule:  after the close of each fiscal
          year, beginning with the 1998 fiscal year, in the event that Optionee
          has served on a committee of the Board of Directors in such fiscal
          year, vesting of 2,500 Option Shares will accelerate with respect to
          each committee of the Board on which Optionee has served, up to a
          maximum of two committees, provided however, that Optionee has
          attended at least 75% of the meetings held by such committee during
          the fiscal year.  The shares to be accelerated will be those shares
          which would otherwise have been the first shares to vest in accordance
          with the Regular Vesting Schedule described above.

          In no event shall any additional Option Shares vest after Optionee's
          cessation of Board service.
<PAGE>
 
          Optionee agrees to be bound by the terms of the Option as set forth in
the Stock Option Agreement attached hereto as Exhibit A.

          REPURCHASE RIGHTS.  OPTIONEE HEREBY AGREES THAT ALL UNVESTED OPTION
          -----------------                                                  
SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL NOT BE TRANSFERABLE AND
SHALL BE SUBJECT TO REPURCHASE BY THE CORPORATION, AT THE EXERCISE PRICE PAID
PER SHARE, UPON OPTIONEE'S TERMINATION OF SERVICE AS A MEMBER OF THE BOARD.  IN
ADDITION, UNTIL SUCH TIME AS THE CORPORATION'S COMMON STOCK IS REGISTERED
PURSUANT TO SECTION 12(G) OF THE SECURITIES EXCHANGE ACT OF 1934, AS AMENDED,
THE SHARES ACQUIRED UPON THE EXERCISE OF THE OPTION SHALL BE SUBJECT TO A RIGHT
OF FIRST REFUSAL EXERCISABLE BY THE CORPORATION.  THE TERMS AND CONDITIONS OF
SUCH RIGHTS SHALL BE SPECIFIED IN A STOCK PURCHASE AGREEMENT, IN FORM AND
SUBSTANCE SATISFACTORY TO THE CORPORATION, EXECUTED BY OPTIONEE AT THE TIME OF
THE OPTION EXERCISE.

          No Impairment of Rights.  Nothing in this Notice or in the attached
          -----------------------                                            
Stock Option Agreement shall interfere with or otherwise restrict in any way the
rights of the Corporation or the Corporation's shareholders to remove Optionee
from the Board at any time in accordance with the provisions of applicable law.

          Definitions.  All capitalized terms in this Notice shall have the
          -----------                                                      
meaning assigned to them in this Notice or in the attached Stock Option
Agreement.

DATED: _______________________, 199__

                                       GENESYS TELECOMMUNICATIONS
                                        LABORATORIES, INC.


                                       By:    _____________________________

  
                                       Title: _____________________________

                                              _____________________________
                                              1~

                                       Address: ___________________________

                                                ___________________________


ATTACHMENTS
- -----------

EXHIBIT A - STOCK OPTION AGREEMENT

                                      2.
<PAGE>
 
                                   EXHIBIT A
                                   ---------

                             STOCK OPTION AGREEMENT
                             ----------------------

<PAGE>
 
                                                                   EXHIBIT 99.23



                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
                             STOCK OPTION AGREEMENT
                             ----------------------



RECITALS
- --------

     A.   Optionee is a non-employee Board member and this Agreement is executed
pursuant to the grant to Optionee of an option to purchase shares of the
Corporation's Common Stock.

     B.   The granted option is intended to be a non-statutory option which does
                                                                               
not meet the requirements of Section 422 of the Internal Revenue Code.
- ---                                                                   

     C.   All capitalized terms in this Agreement, to the extent not otherwise
defined in the Agreement, shall have the meaning assigned to them in the
attached Appendix.

          NOW, THEREFORE, it is hereby agreed as follows:

          1.   GRANT OF OPTION.  The Corporation hereby grants to Optionee, as
               ---------------                                                
of the Grant Date, a Non-Statutory Option to purchase up to the number of Option
Shares specified in the Grant Notice.  The Option Shares shall be purchasable
from time to time during the option term specified in Paragraph 2 at the
Exercise Price.

          2.   OPTION TERM.  This option shall have a maximum term of ten (10)
               -----------                                                    
years measured from the Grant Date and shall accordingly expire at the close of
business on the Expiration Date, unless sooner terminated in accordance with
Paragraph 5, 6 or 7.

          3.   LIMITED TRANSFERABILITY.  This option may, in connection with the
               -----------------------                                          
Optionee's estate plan, be assigned in whole or in part during Optionee's
lifetime to one or more members of the Optionee's immediate family or to a trust
established for the exclusive benefit of one or more such family members. The
assigned portion shall be exercisable only by the person or persons who acquire
a proprietary interest in the option pursuant to such assignment. The terms
applicable to the assigned portion shall be the same as those in effect for this
option immediately prior to such assignment and shall be set forth in such
documents issued to the assignee as the Corporation may deem appropriate. Should
the Optionee die while holding this option, then this option shall be
transferred in accordance with Optionee's will or the laws of descent and
distribution.

          4.   EXERCISABILITY/VESTING.
               ---------------------- 

               (a) This option shall be immediately exercisable for any or all
of the Option Shares, whether or not the Option Shares are vested in accordance
with the Vesting
<PAGE>
 
Schedule set forth in the Grant Notice, and shall remain so exercisable until
the Expiration Date or the sooner termination of the option term under Paragraph
5, 6 or 7.

               (b) Optionee shall, in accordance with the Vesting Schedule set
forth in the Grant Notice, vest in the Option Shares in a series of installments
over his or her period of Board service. Vesting in the Option Shares may be
accelerated pursuant to the provisions of Paragraph 5, 6 or 7. In no event,
however, shall any additional Option Shares vest following Optionee's cessation
of service as a Board member.

          5.   CESSATION OF BOARD SERVICE.  Should Optionee's service as a Board
               --------------------------                                       
member cease while this option remains outstanding, then the option term
specified in Paragraph 2 shall terminate (and this option shall cease to be
outstanding) prior to the Expiration Date in accordance with the following
provisions:

                 (i)    Should Optionee cease to serve as a Board member for any
     reason (other than death or Permanent Disability) while holding this
     option, then the period for exercising this option shall be reduced to a
     twelve (12)-month period commencing with the date of such cessation of
     Board service, but in no event shall this option be exercisable at any time
     after the Expiration Date.  During such limited period of exercisability,
     this option may not be exercised in the aggregate for more than the number
     of Option Shares (if any) in which Optionee is vested on the date of his or
     her cessation of Board service.  Upon the earlier of (i) the expiration of
                                               -------                         
     such twelve (12)-month period or (ii) the specified Expiration Date, the
     option shall terminate and cease to be exercisable with respect to any
     vested Option Shares for which the option has not been exercised.

                 (ii)   Should Optionee cease service as a Board member by
     reason of death or Permanent Disability, then all Option Shares at the time
     subject to this option but not otherwise vested shall immediately vest in
     full so that Optionee (or the personal representative of Optionee's estate
     or the person or persons to whom the option is transferred upon Optionee's
     death) shall have the right to exercise this option for any or all of the
     Option Shares as fully-vested shares of Common Stock at any time prior to
     the earlier of (i) the expiration of the twelve (12)-month period measured
         -------
     from the date of Optionee's cessation of Board service or (ii) the
     specified Expiration Date.

                 (iii)  Upon Optionee's cessation of Board service for any
     reason other than death or Permanent Disability, this option shall
     immediately terminate and cease to be outstanding with respect to any and
     all Option Shares in which Optionee is not otherwise at that time vested in
     accordance with the normal Vesting Schedule set forth in the Grant Notice
     or the special vesting acceleration provisions of Paragraph 6 or 7 below.

                                       2.
<PAGE>
 
          6.   CORPORATE TRANSACTION.
               --------------------- 

               (a) In the event of a Corporate Transaction, all Option Shares at
the time subject to this option but not otherwise vested shall automatically
vest so that this option shall, immediately prior to the specified effective
date for the Corporate Transaction, become fully exercisable for all of the
Option Shares at the time subject to this option and may be exercised for all or
any portion of such shares as fully-vested shares of Common Stock. Immediately
following the consummation of the Corporate Transaction, this option shall
terminate and cease to be outstanding except to the extent assumed by the
successor corporation or its parent company.

               (b) If this option is assumed in connection with a Corporate
Transaction, then this option shall be appropriately adjusted, immediately after
such Corporate Transaction, to apply to the number and class of securities which
would have been issuable to Optionee in consummation of such Corporate
Transaction had the option been exercised immediately prior to such Corporate
Transaction, and appropriate adjustments shall also be made to the Exercise
Price, provided the aggregate Exercise Price shall remain the same.
       --------                                                    

          7.   CHANGE IN CONTROL/HOSTILE TAKE-OVER.
               ----------------------------------- 

               (a) All Option Shares subject to this option at the time of a
Change in Control but not otherwise vested shall automatically vest so that this
option shall, immediately prior to the effective date of such Change in Control,
become fully exercisable for all of the Option Shares at the time subject to
this option and may be exercised for all or any portion of such shares as fully-
vested shares of Common Stock. This option shall remain exercisable for such
fully-vested Option Shares until the earliest to occur of (i) the specified
                                     --------                              
Expiration Date, (ii) the sooner termination of this option in accordance with
Paragraph 5 or 6 or (iii) the surrender of this option under Paragraph 7(b).

               (b) Optionee shall have an unconditional right (exercisable
during the thirty (30)-day period immediately following the consummation of a
Hostile Take-Over) to surrender this option to the Corporation in exchange for a
cash distribution from the Corporation in an amount equal to the excess of (i)
the Take-Over Price of the Option Shares at the time subject to the surrendered
option (whether or not those Option Shares are otherwise at the time vested)
over (ii) the aggregate Exercise Price payable for such shares. This Paragraph
7(b) limited stock appreciation right shall in all events terminate upon the
expiration or sooner termination of the option term and may not be assigned or
transferred by Optionee.

               (c) To exercise the Paragraph 7(b) limited stock appreciation
right, Optionee must, during the applicable thirty (30)-day exercise period,
provide the Corporation with written notice of the option surrender in which
there is specified the number of Option Shares as to which the option is being
surrendered. Such notice must be

                                       3.
<PAGE>
 
accompanied by the return of Optionee's copy of this Agreement, together with
any written amendments to such Agreement.  The cash distribution shall be paid
to Optionee within five (5) days following such delivery date, and neither the
approval nor the consent of the Board shall be required in connection with such
option surrender and cash distribution.  Upon receipt of such cash distribution,
this option shall be cancelled with respect to the shares subject to the
surrendered option (or the surrendered portion), and Optionee shall cease to
have any further right to acquire those Option Shares under this Agreement.  The
option shall, however, remain outstanding for the balance of the Option Shares
(if any) in accordance with the terms and provisions of this Agreement, and the
Corporation shall accordingly issue a new stock option agreement (substantially
in the same form as this Agreement) for those remaining Option Shares.

          8.   ADJUSTMENT IN OPTION SHARES.  Should any change be made to the
               ---------------------------                                   
Common Stock by reason of any stock split, stock dividend, recapitalization,
combination of shares, exchange of shares or other change affecting the
outstanding Common Stock as a class without the Corporation's receipt of
consideration, appropriate adjustments shall be made to (i) the total number
and/or class of securities subject to this option and (ii) the Exercise Price in
order to reflect such change and thereby preclude a dilution or enlargement of
benefits hereunder; provided, however, that the aggregate Exercise Price shall
remain the same.

          9.   SHAREHOLDER RIGHTS.  The holder of this option shall not have any
               ------------------                                               
shareholder rights with respect to the Option Shares until such person shall
have exercised the option, paid the Exercise Price and become a holder of record
of the purchased shares.

          10.  MANNER OF EXERCISING OPTION.
               --------------------------- 

               (a) In order to exercise this option for all or any part of the
Option Shares for which the option is at the time exercisable, Optionee or, in
the case of exercise after Optionee's death, Optionee's executor, administrator,
heir or legatee, as the case may be, must take the following actions:

                  (i)    To the extent the option is exercised for vested Option
     Shares, the Secretary of the Corporation shall be provided with written
     notice of the option exercise (the "Exercise Notice") in substantially the
     form of Exhibit I attached hereto, in which there is specified the number
     of vested Option Shares to be purchased under the exercised option.  To the
     extent that the option is exercised for one or more unvested Option Shares,
     Optionee (or other person exercising the option) shall deliver to the
     Secretary of the Corporation a Purchase Agreement for those unvested Option
     Shares.

                  (ii)   The Exercise Price for the purchased shares shall be
     paid in cash or check made payable to the Corporation's order.   Should the
     Common Stock be registered under Section 12(g) of the 1934 Act

                                       4.
<PAGE>
 
     at the time the option is exercised, then the Exercise Price may also be
     paid as follows:

                    -  in shares of Common Stock held by Optionee (or any other
          person or persons exercising the option) for the requisite period
          necessary to avoid a charge to the Corporation's earnings for
          financial reporting purposes and valued at Fair Market Value on the
          Exercise Date; or

                    -  to the extent the option is exercised for vested Option
          Shares, through a special sale and remittance procedure pursuant to
          which Optionee shall provide irrevocable written instructions (A) to a
          Corporation-designated brokerage firm to effect the immediate sale of
          the vested shares purchased under the option and remit to the
          Corporation, out of the sale proceeds available on the settlement
          date, sufficient funds to cover the aggregate Exercise Price payable
          for those shares plus the applicable Federal, state and local income
          taxes required to be withheld by the Corporation by reason of such
          exercise and (B) to the Corporation to deliver the certificates for
          the purchased shares directly to such brokerage firm in order to
          complete the sale.

                  (iii)  Appropriate documentation evidencing the right to
     exercise this option shall be furnished the Corporation if the person or
     persons exercising the option is other than Optionee.

                  (iv)   Appropriate arrangement must be made with the
     Corporation for the satisfaction of all Federal, state and local income tax
     withholding requirements applicable to the option exercise.

               (b) Except to the extent the sale and remittance procedure
specified above is utilized in connection with the exercise of the option for
vested Option Shares, payment of the Exercise Price for the purchased shares
must accompany the Exercise Notice or Purchase Agreement delivered to the
Corporation in connection with the option exercise.

               (c) As soon as practical after the Exercise Date, the Corporation
shall issue to or on behalf of Optionee (or any other person or persons
exercising this option) a certificate or certificates representing the purchased
Option Shares.  To the extent any such Option Shares are unvested, the
certificates for those Option Shares shall be endorsed with an appropriate
legend evidencing the Corporation's repurchase rights and may be held in escrow
with the Corporation until such shares vest.

                (d) In no event may this option be exercised for fractional
shares.

                                       5.
<PAGE>
 
          11.  REPURCHASE RIGHTS.  ALL OPTION SHARES ACQUIRED UPON THE EXERCISE
               -----------------                                               
OF THIS OPTION SHALL BE SUBJECT TO CERTAIN RIGHTS OF THE CORPORATION AND ITS
ASSIGNS TO REPURCHASE THOSE SHARES IN ACCORDANCE WITH THE TERMS SPECIFIED IN THE
PURCHASE AGREEMENT.

          12.  NO IMPAIRMENT OF RIGHTS.  This Agreement shall not in any way
               -----------------------                                      
affect the right of the Corporation to adjust, reclassify, reorganize or
otherwise make changes in its capital or business structure or to merge,
consolidate, dissolve, liquidate or sell or transfer all or any part of its
business or assets.  Nor shall this Agreement in any way be construed or
interpreted so as to affect adversely or otherwise impair the right of the
Corporation or the shareholders to remove Optionee from the Board at any time in
accordance with the provisions of applicable law.

          13.  COMPLIANCE WITH LAWS AND REGULATIONS.
               ------------------------------------ 

               (a) The exercise of this option and the issuance of the Option
Shares upon such exercise shall be subject to compliance by the Corporation and
Optionee with all applicable requirements of law relating thereto and with all
applicable regulations of any stock exchange (or the Nasdaq National Market, if
applicable) on which the Common Stock may be listed for trading at the time of
such exercise and issuance.

               (b) The inability of the Corporation to obtain approval from any
regulatory body having authority deemed by the Corporation to be necessary to
the lawful issuance and sale of any Common Stock pursuant to this option shall
relieve the Corporation of any liability with respect to the non-issuance or
sale of the Common Stock as to which such approval shall not have been obtained.
However, the Corporation shall use its best efforts to obtain all such
applicable approvals.

          14.  SUCCESSORS AND ASSIGNS.  Except to the extent otherwise provided
               ----------------------                                          
in Paragraph 3 or 6, the provisions of this Agreement shall inure to the benefit
of, and be binding upon, the Corporation and its successors and assigns and
Optionee, Optionee's assigns and the legal representatives, heirs and legatees
of Optionee's estate.

          15.  GOVERNING LAW.   The interpretation, performance, and enforcement
               -------------                                                    
of this Agreement shall be governed by the laws of the State of California
without resort to that State's conflict-of-laws rules.

          16.  NOTICES.  Any notice required to be given or delivered to the
               -------                                                      
Corporation under the terms of this Agreement shall be in writing and addressed
to the Corporation at its principal corporate offices.  Any notice required to
be given or delivered to Optionee shall be in writing and addressed to Optionee
at the address indicated below Optionee's signature line on the Grant Notice.
All notices shall be deemed effective upon personal delivery or upon deposit in
the U.S. mail, postage prepaid and properly addressed to the party to be
notified.

                                       6.
<PAGE>
 
                                   EXHIBIT I

                              NOTICE OF EXERCISE
                                        

          I hereby notify Genesys Telecommunications Laboratories, Inc. (the
"Corporation") that I elect to purchase __________ shares of the Corporation's
Common Stock (the "Purchased Shares") at the option exercise price of
$___________ per share (the "Exercise Price") pursuant to that certain option
(the "Option") granted to me on February 28, 1997.

          Concurrently with the delivery of this Exercise Notice to the
Secretary of the Corporation, I shall hereby pay to the Corporation the Exercise
Price for the Purchased Shares in accordance with the provisions of my agreement
with the Corporation evidencing the Option and shall deliver whatever additional
documents may be required by such agreement as a condition for exercise.
Alternatively, I may utilize the special broker/dealer sale and remittance
procedure specified in my agreement to effect payment of the Exercise Price for
any Purchased Shares in which I am vested at the time of exercise.


______________________, 199__
Date


                                      __________________________________________
                                      Optionee

                                      Address:__________________________________

                                      __________________________________________

                                      __________________________________________


Print name in exact manner
it is to appear on the
stock certificate:                    __________________________________________

Address to which certificate
is to be sent, if different
from address above:                   __________________________________________

                                      __________________________________________

Social Security Number:               __________________________________________
<PAGE>
 
                                   APPENDIX
                                   --------


     The following definitions shall be in effect under the Agreement:

     A.   AGREEMENT shall mean this Stock Option Agreement.
          ---------                                        

     B.   BOARD shall mean the Corporation's Board of Directors.
          -----                                                 

     C.   CHANGE IN CONTROL shall mean a change in ownership or control of the
          -----------------                                                   
Corporation effected through either of the following transactions:

          (i)   the acquisition, directly or indirectly, by any person or
     related group of persons (other than the Corporation or a person that
     directly or indirectly controls, is controlled by, or is under common
     control with, the Corporation) of beneficial ownership (within the meaning
     of Rule 13d-3 of the 1934 Act) of securities possessing more than fifty
     percent (50%) of the total combined voting power of the Corporation's
     outstanding securities pursuant to a tender or exchange offer made directly
     to the Corporation's shareholders which the Board does not recommend such
     shareholders to accept, or

          (ii)  a change in the composition of the Board over a period of 
     thirty-six (36) consecutive months or less such that a majority of the
     Board members ceases, by reason of one or more contested elections for
     Board membership, to be comprised of individuals who either (A) have been
     Board members continuously since the beginning of such period or (B) have
     been elected or nominated for election as Board members during such period
     by at least a majority of the Board members described in clause (A) who
     were still in office at the time the Board approved such election or
     nomination.

     D.   COMMON STOCK shall mean the Corporation's common stock.
          ------------                                           

     E.   CORPORATE TRANSACTION shall mean either of the following shareholder-
          ---------------------                                               
approved transactions to which the Corporation is a party:

          (i)   a merger or consolidation in which securities possessing more
     than fifty percent (50%) of the total combined voting power of the
     Corporation's outstanding securities are transferred to a person or persons
     different from the persons holding those securities immediately prior to
     such transaction, or

                                     A-1.
<PAGE>
 
          (ii)  the sale, transfer or other disposition of all or substantially
     all of the Corporation's assets in complete liquidation or dissolution of
     the Corporation.

     F.   CORPORATION shall mean Genesys Telecommunications Laboratories, Inc.,
          -----------                                                          
a Delaware corporation.

     G.   EXERCISE DATE shall mean the date on which the option shall have been
          -------------                                                        
exercised in accordance with Paragraph 10 of the Agreement.

     H.   EXERCISE PRICE shall mean the exercise price payable per share as
          --------------                                                   
specified in the Grant Notice.

     I.   EXPIRATION DATE shall mean the date on which the option term expires
          ---------------                                                     
as specified in the Grant Notice.

     J.   FAIR MARKET VALUE per share of Common Stock on any relevant date shall
          -----------------                                                     
be determined in accordance with the following provisions:

          (i)   If the Common Stock is at the time traded on the Nasdaq National
     Market, then the Fair Market Value shall be the closing selling price per
     share of Common Stock on the date in question, as the price is reported by
     the National Association of Securities Dealers on the Nasdaq National
     Market or any successor system.  If there is no closing selling price for
     the Common Stock on the date in question, then the Fair Market Value shall
     be the closing selling price on the last preceding date for which such
     quotation exists.

          (ii)  If the Common Stock is at the time listed on any Stock Exchange,
     then the Fair Market Value shall be the closing selling price per share of
     Common Stock on the date in question on the Stock Exchange determined by
     the Board to be the primary market for the Common Stock, as such price is
     officially quoted in the composite tape of transactions on such exchange.
     If there is no closing selling price for the Common Stock on the date in
     question, then the Fair Market Value shall be the closing selling price on
     the last preceding date for which such quotation exists.

          (iii) If the Common Stock is at the time neither listed on any Stock
     Exchange nor traded on the Nasdaq National Market, then the Fair Market
     Value shall be determined by the Board after taking into account such
     factors as the Board shall deem appropriate.

     K.   GRANT DATE shall mean the date of grant of the option as specified in
          ----------                                                           
the Grant Notice.

                                     A-2.
<PAGE>
 
     L.   GRANT NOTICE shall mean the Notice of Grant of Stock Option
          ------------                                               
accompanying this Agreement, pursuant to which Optionee has been informed of the
basic terms of the option evidenced hereby.

     M.   HOSTILE TAKE-OVER shall mean the acquisition, directly or indirectly,
          -----------------                                                    
by any person or related group of persons (other than the Corporation or a
person that directly or indirectly controls, is controlled by, or is under
common control with, the Corporation) of beneficial ownership (within the
meaning of Rule 13d-3 of the 1934 Act) of securities possessing more than fifty
percent (50%) of the total combined voting power of the Corporation's
outstanding securities pursuant to a tender or exchange offer made directly to
the Corporation's shareholders which the Board does not recommend such
shareholders to accept.

     N.   1934 ACT shall mean the Securities Exchange Act of 1934, as amended.
          --------                                                            

     O.   NON-STATUTORY OPTION shall mean an option not intended to satisfy the
          --------------------                                                 
requirements of Code Section 422.

     P.   OPTION SHARES shall mean the number of shares of Common Stock subject
          -------------                                                        
to the option.

     Q.   OPTIONEE shall mean the person to whom the option is granted as
          --------                                                       
specified in the Grant Notice.

     R.   PERMANENT DISABILITY shall mean the inability of Optionee to perform
          --------------------                                                
his or her usual duties as a Board member by reason of any medically
determinable physical or mental impairment which is expected to result in death
or has lasted or can be expected to last for a continuous period of twelve (12)
months or more.

     S.   PURCHASE AGREEMENT shall mean the stock purchase agreement (in form
          ------------------                                                 
and substance satisfactory to the Corporation) which must be executed at the
time the option is exercised for unvested Option Shares and which will
accordingly (i) grant the Corporation the right to repurchase, at the Exercise
Price, any and all of those Option Shares in which Optionee is not otherwise
vested at the time of his or her cessation of service as a Board member and (ii)
preclude the sale, transfer or other disposition of any of the Option Shares
purchased under such agreement while those Option Shares remain subject to the
repurchase right.  In addition, to the extent the option is exercised prior to
the date on which the Common Stock is registered under Section 12(g) of the 1934
Act, the Purchase Agreement will record the Corporation's right of first refusal
with respect to the purchased shares.

     T.   STOCK EXCHANGE shall mean the American Stock Exchange or the New York
          --------------                                                       
Stock Exchange.

                                     A-3.
<PAGE>
 
     U.   TAKE-OVER PRICE shall mean the greater of (i) the Fair Market Value
          ---------------                -------                             
per share of Common Stock on the date the option is surrendered to the
Corporation in connection with a Hostile Take-Over or (ii) the highest reported
price per share of Common Stock paid by the tender offeror in effecting the
Hostile Take-Over.

     V.   VESTING SCHEDULE shall mean the vesting schedule specified in the
          ----------------                                                 
Grant Notice, pursuant to which Optionee will vest in the Option Shares in one
or more installments over his or her period of Board service, subject to
acceleration in accordance with the provisions of the Agreement.

                                     A-4.

<PAGE>
 
                                                                   EXHIBIT 99.24

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.


                      NON-STATUTORY STOCK OPTION AGREEMENT


     All capitalized terms in this Agreement shall have the meaning assigned to
them in the attached Appendix.

I.   NOTICE OF STOCK OPTION GRANT

     Optionee's Name                      1-
     ---------------            


     You have been granted an option to purchase Common Stock of the Company,
subject to the terms and conditions of this Option Agreement, as follows:
 
     Date of Grant:                       February 28, 1997
 
     Vesting Commencement Date:           February 28, 1997
 
     Exercise Price Per Share:            $7.50
 
     Total Number of Shares Granted:      16,000
 
     Total Exercise Price:                $120,000
 
     Type of Option:                      Non-statutory Stock Option
 
     Term/Expiration Date:                February 27, 2007

     Vesting Schedule:
     ---------------- 

     This Option may be exercised, in whole or in part, in accordance with the
following schedule:

     25% of the Shares subject to the Option shall vest twelve months after the
Vesting Commencement Date, and 1/48 of the Shares subject to the Option shall
vest each one-month period thereafter.

     Termination Period:
     ------------------ 

     This Option may be exercised for 30 days after termination of employment or
consulting relationship, or such longer period as may be applicable upon death
or disability of Optionee as
<PAGE>
 
provided in this agreement, but in no event later than the Term/Expiration Date
as provided above.

II.  AGREEMENT

     1.   Grant of Option.  Genesys Telecommunications Laboratories, Inc., a
          ---------------                                                   
California corporation (the "Company"), hereby grants to the Optionee named in
the Notice of Grant (the "Optionee"), an option (the "Option") to purchase the
total number of shares of Common Stock (the "Shares") set forth in the Notice of
Grant, at the exercise price per share set forth in the Notice of Grant (the
"Exercise Price").

     2.   Exercise of Option.  This Option shall be exercisable during its term
          ------------------                                                   
in accordance with the Vesting Schedule set out in the Notice of Grant and with
the following provisions:

          (i)  Right to Exercise.
               ----------------- 

            (a) This Option may not be exercised for a fraction of a Share.

            (b) In the event of Optionee's death, disability or other
termination of the employment or consulting relationship, the exercisability of
the Option is governed by Sections 6, 7 and 8 below, subject to the limitation
contained in subsection 2(i)(c).

            (c) In no event may this Option be exercised after the date of
expiration of the term of this Option as set forth in the Notice of Grant.

          (ii) Method of Exercise.  This Option shall be exercisable by written
               ------------------                                              
notice (in the form attached as Exhibit A) which shall state the election to
exercise the Option, the number of Shares in respect of which the Option is
being exercised, and such other representations and agreements as to the
holder's investment intent with respect to such shares of Common Stock as may be
required by the Company.  Such written notice shall be signed by the Optionee
and shall be delivered in person or by certified mail to the Secretary of the
Company.  The written notice shall be accompanied by payment of the Exercise
Price.  This Option shall be deemed to be exercised upon receipt by the Company
of such written notice accompanied by the Exercise Price.

          No Shares will be issued pursuant to the exercise of an Option unless
such issuance and such exercise shall comply with all relevant provisions of law
and the requirements of any stock exchange upon which the Shares may then be
listed.  Assuming such compliance, for income tax purposes the Shares shall be
considered transferred to the Optionee on the date on which the Option is
exercised with respect to such Shares.

     3.   Optionee's Representations.  In the event the Shares purchasable
          --------------------------                                      
pursuant to the exercise of this Option have not been registered under the
Securities Act of 1933, as amended, at the time this Option is exercised,
Optionee shall, if required by the Company, concurrently with the exercise of
all or any portion of this Option, deliver to the Company his or her Investment
Representation Statement in the form attached hereto as Exhibit B.

                                      -2-
<PAGE>
 
     4.  Method of Payment.  Payment of the Exercise Price shall be by any of
         -----------------                                                   
the following, or a combination thereof, at the election of the Optionee:

          (i)   cash; or

          (ii)  check; or

          (iii) surrender of other shares of Common Stock of the Company which
(A) in the case of Shares acquired pursuant to the exercise of a Company option,
have been owned by the Optionee for more than six (6) months on the date of
surrender, and (B) have a Fair Market Value on the date of surrender equal to
the Exercise Price of the Shares as to which the Option is being exercised; or

          (iv)  delivery of a properly executed exercise notice together with
such other documentation as the Board of Directors and the broker, if
applicable, shall require to effect an exercise of the Option and delivery to
the Company of the sale or loan proceeds required to pay the Exercise Price.

     5.   Restrictions on Exercise.  This Option may not be exercised if the
          ------------------------                                          
issuance of Shares upon such exercise or the method of payment of consideration
for such shares would constitute a violation of any applicable federal or state
securities or other law or regulation, including any rule under Part 207 of
Title 12 of the Code of Federal Regulations ("Regulation G") as promulgated by
the Federal Reserve Board.  As a condition to the exercise of this Option, the
Company may require Optionee to make any representation and warranty to the
Company as may be required by any applicable law or regulation.

     6.   Termination of Relationship.  In the event an Optionee's Continuous
          ---------------------------                                        
Status as an Employee or Consultant terminates, Optionee may, to the extent
otherwise so entitled at the date of such termination (the "Termination Date"),
exercise this Option during the Termination Period set out in the Notice of
Grant.  To the extent that Optionee was not entitled to exercise this Option at
the date of such termination, or if Optionee does not exercise this Option
within the time specified herein, the Option shall terminate.

     7.   Disability of Optionee.  Notwithstanding the provisions of Section 6
          ----------------------                                              
above, in the event of termination of an Optionee's consulting relationship or
Continuous Status as an Employee as a result of his or her disability, Optionee
may, but only within six (6) months from the date of such termination (and in no
event later than the expiration date of the term of such Option as set forth in
the Option Agreement), exercise the Option to the extent otherwise entitled to
exercise it at the date of such termination.

     8.   Death of Optionee.  In the event of termination of Optionee's
          -----------------                                            
Continuous Status as an Employee or Consultant as a result of the death of
Optionee, the Option may be exercised at any time within twelve (12) months
following the date of death (but in no event later than the date of expiration
of the term of this Option as set forth in Section 10 below), by Optionee's

                                      -3-
<PAGE>
 
estate or by a person who acquired the right to exercise the Option by bequest
or inheritance, but only to the extent the Optionee could exercise the Option at
the date of death.

     9.   Non-Transferability of Option.  This Option may not be transferred in
          -----------------------------                                        
any manner otherwise than by will or by the laws of descent or distribution and
may be exercised during the lifetime of Optionee only by Optionee.  The terms of
this Option shall be binding upon the executors, administrators, heirs,
successors and assigns of the Optionee.

     10.  Term of Option.  This Option may be exercised only within the term set
          --------------                                                        
out in the Notice of Grant, and may be exercised during such term only in
accordance with the terms of this agreement.

     11.  Buyout Provisions.  The Board of Directors may at any time offer to
          -----------------                                                  
buy out for a payment in cash or Shares, this Option, based on such terms and
conditions as the Board shall establish and communicate to the Optionee at the
time that such offer is made.

     12.  Adjustments Upon Changes in Capitalization or Merger.
          ---------------------------------------------------- 

          (a) Changes in Capitalization.  Subject to any required action by the
              -------------------------                                        
shareholders of the Company, the number of shares of Common Stock covered by
this Option, as well as the price per share of Common Stock covered by such
Option, shall be proportionately adjusted for any increase or decrease in the
number of issued shares of Common Stock resulting from a stock split, reverse
stock split, stock dividend, combination or reclassification of the Common
Stock, or any other increase or decrease in the number of issued shares of
Common Stock effected without receipt of consideration by the Company; provided,
however, that conversion of any convertible securities of the Company shall not
be deemed to have been "effected without receipt of consideration."  Such
adjustment shall be made by the Board of Directors, whose determination in that
respect shall be final, binding and conclusive.  Except as expressly provided
herein, no issuance by the Company of shares of stock of any class, or
securities convertible into shares of stock of any class, shall affect, and no
adjustment by reason thereof shall be made with respect to, the number or price
of shares of Common Stock subject to this Option.

          (b) Dissolution or Liquidation.  In the event of the proposed
              --------------------------                               
dissolution or liquidation of the Company, the Board of Directors shall notify
the Optionee at least fifteen (15) days prior to such proposed action.  To the
extent it has not been previously exercised, this Option will terminate
immediately prior to the consummation of such proposed action.

          (c) Merger.  In the event of a merger of the Company with or into
              ------                                                       
another corporation, this Option shall be assumed or an equivalent option shall
be substituted by such successor corporation or a parent or subsidiary of such
successor corporation.  If, in such event, the Option is not assumed or
substituted, the Option shall terminate as of the date of the closing of the
merger.  For the purposes of this paragraph, the Option shall be considered
assumed if, following the merger, the option confers the right to purchase, for
each Share of Optioned Stock subject to the Option immediately prior to the
merger, the consideration (whether stock, cash, or

                                      -4-
<PAGE>
 
other securities or property) received in the merger by holders of Common Stock
for each Share held on the effective date of the transaction (and if holders
were offered a choice of consideration, the type of consideration chosen by the
holders of a majority of the outstanding shares of Common Stock); provided,
however, that if such consideration received in the merger was not solely common
stock of the successor corporation or its Parent, the Board of Directors may,
with the consent of the successor corporation, provide for the consideration to
be received upon the exercise of the Option for each Share of the Common Stock
subject to the Option to be solely common stock of the successor corporation or
its Parent equal in fair market value to the per share consideration received by
holders of Common Stock in the merger.

     13.  Taxation Upon Exercise of Option.  Optionee understands that, upon
          --------------------------------                                  
exercising this Non-statutory Option, he or she will recognize income for tax
purposes in an amount equal to the excess of the then Fair Market Value of the
Shares over the exercise price.  If the Optionee is an Employee, the Company
will be required to withhold from Optionee's compensation, or collect from
Optionee and pay to the applicable taxing authorities an amount equal to a
percentage of this compensation income.

     14.  Tax Consequences.  Set forth below is a brief summary as of the date
          ----------------                                                    
of this Option of some of the federal and State of California tax consequences
of exercise of this Option and disposition of the Shares.  THIS SUMMARY IS
NECESSARILY INCOMPLETE, AND THE TAX LAWS AND REGULATIONS ARE SUBJECT TO CHANGE.
OPTIONEE SHOULD CONSULT A TAX ADVISER BEFORE EXERCISING THIS OPTION OR DISPOSING
OF THE SHARES.

          (i) Exercise of Non-statutory Stock Option.  There may be a regular
              --------------------------------------                         
federal income tax liability and State of California income tax liability upon
the exercise of a Non-statutory Stock Option.  The Optionee will be treated as
having received compensation income (taxable at ordinary income tax rates) equal
to the excess, if any, of the Fair Market Value of the Shares on the date of
exercise over the Exercise Price.  If Optionee is an Employee or a former
Employee, the Company will be required to withhold from Optionee's compensation
or collect from Optionee and pay to the applicable taxing authorities an amount
in cash equal to a percentage of this compensation income at the time of
exercise, and may refuse to honor the exercise and refuse to deliver Shares if
such withholding amounts are not delivered at the time of exercise.

          (ii) Disposition of Shares.  If the Shares are held for at least one
               ---------------------                                          
year, any gain realized on disposition of the Shares will be treated as long-
term capital gain for federal and State of California income tax purposes.

     15.  Entire Agreement; Governing Law.  This Option Agreement constitutes
          -------------------------------                                    
the entire agreement of the parties with respect to the subject matter hereof
and supersedes in its entirety all prior undertakings and agreements of the
Company and Optionee with respect to the subject

                                      -5-
<PAGE>
 
matter hereof, and may not be modified adversely to the Optionee's interest
except by means of a writing signed by the Company and Optionee.  This agreement
is governed by the laws of the State of California except for that body of law
pertaining to conflict of laws.


                              GENESYS TELECOMMUNICATIONS
                              LABORATORIES, INC.
                              a California corporation


                              By:     _________________________

                              Title:  _________________________


     OPTIONEE ACKNOWLEDGES AND AGREES THAT THE VESTING OF SHARES PURSUANT TO THE
OPTION HEREOF IS EARNED ONLY BY CONTINUING CONSULTANCY OR EMPLOYMENT AT THE WILL
OF THE COMPANY (NOT THROUGH THE ACT OF BEING HIRED, BEING GRANTED THIS OPTION OR
ACQUIRING SHARES HEREUNDER).  OPTIONEE FURTHER ACKNOWLEDGES AND AGREES THAT
NOTHING IN THIS AGREEMENT SHALL CONFER UPON OPTIONEE ANY RIGHT WITH RESPECT TO
CONTINUATION OF EMPLOYMENT OR CONSULTANCY BY THE COMPANY, NOR SHALL IT INTERFERE
IN ANY WAY WITH OPTIONEE'S RIGHT OR THE COMPANY'S RIGHT TO TERMINATE OPTIONEE'S
EMPLOYMENT OR CONSULTANCY AT ANY TIME, WITH OR WITHOUT CAUSE.

     Optionee has reviewed this Option Agreement in its entirety, has had an
opportunity to obtain the advice of counsel prior to executing this Option
Agreement and fully understands all provisions of the Option Agreement.
Optionee hereby agrees to accept as binding, conclusive and final all decisions
or interpretations of the Board of Directors upon any questions arising under
this Option.  Optionee further agrees to notify the Company upon any change in
the residence address indicated below.


Dated: ______________         ____________________________________________
                              Optionee

                              Address:

                              ____________________________________________ 
                              
                              ____________________________________________
 

                                      -6-
<PAGE>
 
                                    APPENDIX
                                    --------


          A.   "Code" means the Internal Revenue Code of 1986, as amended.
                ----                                                      

          B.   "Consultant" means any person who is engaged by the Company or
                ----------                                                   
any Parent or Subsidiary to render consulting or advisory services and is
compensated for such services, and any director of the Company whether
compensated for such services or not.  If and in the event the Company registers
any class of any equity security pursuant to the Exchange Act, the term
Consultant shall thereafter not include directors who are not compensated for
their services or are paid only a director's fee by the Company.

          C.   "Continuous Status as an Employee or Consultant" means that the
                ----------------------------------------------                
employment or consulting relationship with the Company, any Parent or Subsidiary
is not interrupted or terminated.  Continuous Status as an Employee or
Consultant shall not be considered interrupted in the case of (i) any leave of
absence approved by the Company or (ii) transfers between locations of the
Company or between the Company, its Parent, any Subsidiary, or any successor.  A
leave of absence approved by the Company shall include sick leave, military
leave, or any other personal leave.

          D.   "Employee" means any person, including officers and directors,
                --------                                                     
employed by the Company or any Parent or Subsidiary of the Company.  The payment
of a director's fee by the Company shall not be sufficient to constitute
"employment" by the Company.

          E.   "Fair Market Value" means, as of any date, the value of Common
                -----------------                                            
Stock determined as follows:

               (i) If the Common Stock is listed on any established stock
     exchange or a national market system, including without limitation the
     Nasdaq National Market of the National Association of Securities Dealers,
     Inc. Automated Quotation ("NASDAQ") System, its Fair Market Value shall be
     the closing sales price for such stock (or the closing bid, if no sales
     were reported) as quoted on such exchange or system for the last market
     trading day prior to the time of determination, as reported in The Wall
     Street Journal or such other source as the Administrator deems reliable;

               (ii) If the Common Stock is quoted on the NASDAQ System (but not
     on the Nasdaq National Market thereof) or regularly quoted by a recognized
     securities dealer but selling prices are not reported, its Fair Market
     Value shall be the mean between the high bid and low asked prices for the
     Common Stock on the last market trading day prior to the day of
     determination, or;

               (iii)  In the absence of an established market for the Common
     Stock, the Fair Market Value thereof shall be determined in good faith by
     the Administrator.

<PAGE>
 
                                   EXHIBIT A
                                   ---------

                                1995 STOCK PLAN

                                EXERCISE NOTICE


Genesys Telecommunications Laboratories, Inc.
1155 Market Street, 11th Floor
San Francisco, CA 94103
Attention:

          1.   Exercise of Option.  Effective as of today, ____________ __,
               ------------------                                          
19__, the undersigned ("Optionee") hereby elects to exercise Optionee's option
to purchase ________ shares of the Common Stock (the "Shares") of Genesys
Telecommunications Laboratories, Inc. (the "Company") pursuant to the Non-
statutory Stock Option Agreement dated February 28, 1997 (the "Option
Agreement").

          2.   Representations of Optionee.  Optionee acknowledges that Optionee
               ---------------------------                                      
has received, read and understood the Option Agreement and agrees to abide by
and be bound by its terms and conditions.

          3.   Rights as Shareholder.  Until the stock certificate evidencing
               ---------------------                                         
such Shares is issued (as evidenced by the appropriate entry on the books of the
Company or of a duly authorized transfer agent of the Company), no right to vote
or receive dividends or any other rights as a shareholder shall exist with
respect to the Shares, notwithstanding the exercise of the Option.  The Company
shall issue (or cause to be issued) such stock certificate promptly after the
Option is exercised.  No adjustment will be made for a dividend or other right
for which the record date is prior to the date the stock certificate is issued,
except in connection with any increase or decrease in the number of issued
shares of Common Stock resulting from a stock split, reverse stock split, stock
dividend, combination or reclassification of the Common Stock, or any other
increase or decrease in the number of issued shares of Common Stock effected
without receipt of consideration by the Company; provided, however, that
conversion of any convertible securities of the Company shall not be deemed to
have been "effected without receipt of consideration."  Such adjustment shall be
made by the Board, whose determination in that respect shall be final, binding
and conclusive.

          Optionee shall enjoy rights as a shareholder until such time as
Optionee disposes of the Shares or the Company and/or its assignee(s) exercises
the Right of First Refusal hereunder.  Upon such exercise, Optionee shall have
no further rights as a holder of the Shares so purchased except the right to
receive payment for the Shares so purchased in accordance with the provisions of
this Agreement, and Optionee shall forthwith cause the certificate(s) evidencing
the Shares so purchased to be surrendered to the Company for transfer or
cancellation.


<PAGE>
 
          4.  Company's Right of First Refusal.  Before any Shares held by
              --------------------------------                            
Optionee or any transferee (either being sometimes referred to herein as the
"Holder") may be sold or otherwise transferred (including transfer by gift or
operation of law), the Company or its assignee(s) shall have a right of first
refusal to purchase the Shares on the terms and conditions set forth in this
Section (the "Right of First Refusal").

              (a) Notice of Proposed Transfer.  The Holder of the Shares shall
                  ---------------------------                                 
deliver to the Company a written notice (the "Notice") stating:  (i) the
Holder's bona fide intention to sell or otherwise transfer such Shares; (ii) the
name of each proposed purchaser or other transferee ("Proposed Transferee");
(iii) the number of Shares to be transferred to each Proposed Transferee; and
(iv) the bona fide cash price or other consideration for which the Holder
proposes to transfer the Shares (the "Offered Price"), and the Holder shall
offer the Shares at the Offered Price to the Company or its assignee(s).

              (b) Exercise of Right of First Refusal.  At any time within thirty
                  ----------------------------------                            
(30) days after receipt of the Notice, the Company and/or its assignee(s) may,
by giving written notice to the Holder, elect to purchase all, but not less than
all, of the Shares proposed to be transferred to any one or more of the Proposed
Transferees, at the purchase price determined in accordance with subsection (c)
below.

              (c) Purchase Price.  The purchase price ("Purchase Price") for the
                  --------------                                                
Shares purchased by the Company or its assignee(s) under this Section shall be
the Offered Price.  If the Offered Price includes consideration other than cash,
the cash equivalent value of the non-cash consideration shall be determined by
the Board of Directors of the Company in good faith.

              (d) Payment.  Payment of the Purchase Price shall be made, at the
                  -------                                                      
option of the Company or its assignee(s), in cash (by check), by cancellation of
all or a portion of any outstanding indebtedness of the Holder to the Company
(or, in the case of repurchase by an assignee, to the assignee), or by any
combination thereof within 30 days after receipt of the Notice or in the manner
and at the times set forth in the Notice.

              (e) Holder's Right to Transfer. If all of the Shares proposed in
                  --------------------------                
 the Notice to be transferred to a given Proposed Transferee are not purchased
 by the Company and/or its assignee(s) as provided in this Section, then the
 Holder may sell or otherwise transfer such Shares to that Proposed Transferee
 at the Offered Price or at a higher price, provided that such sale or other
 transfer is consummated within 120 days after the date of the Notice and
 provided further that any such sale or other transfer is effected in accordance
 with any applicable securities laws and the Proposed Transferee agrees in
 writing that the provisions of this Section shall continue to apply to the
 Shares in the hands of such Proposed Transferee. If the Shares described in the
 Notice are not transferred to the Proposed Transferee within such period, a new
 Notice shall be given to the Company, and the Company and/or its assignees
 shall again be offered the Right of First Refusal before any Shares held by the
 Holder may be sold or otherwise transferred.


                                      -2-
<PAGE>
 
              (f) Exception for Certain Family Transfers. Anything to the
                  --------------------------------------
 contrary contained in this Section notwithstanding, the transfer of any or all
 of the Shares during the Optionee's lifetime or on the Optionee's death by will
 or intestacy to the Optionee's immediate family or a trust for the benefit of
 the Optionee's immediate family shall be exempt from the provisions of this
 Section. "Immediate Family" as used herein shall mean spouse, lineal descendant
 or antecedent, father, mother, brother or sister. In such case, the transferee
 or other recipient shall receive and hold the Shares so transferred subject to
 the provisions of this Section, and there shall be no further transfer of such
 Shares except in accordance with the terms of this Section.

              (g) Termination of Right of First Refusal.  The Right of First
                  -------------------------------------
 Refusal shall terminate as to any Shares 90 days after the first sale of Common
 Stock of the Company to the general public pursuant to a registration statement
 filed with and declared effective by the Securities and Exchange Commission
 under the Securities Act of 1933, as amended.

          5.   Tax Consultation.  Optionee understands that Optionee may suffer
               ----------------                                                
adverse tax consequences as a result of Optionee's purchase or disposition of
the Shares.  Optionee represents that Optionee has consulted with any tax
consultants Optionee deems advisable in connection with the purchase or
disposition of the Shares and that Optionee is not relying on the Company for
any tax advice.

          6.   Restrictive Legends and Stop-Transfer Orders.
               -------------------------------------------- 

               (a) Legends.  Optionee understands and agrees that the Company
                   -------
shall cause the legends set forth below or legends substantially equivalent
thereto, to be placed upon any certificate(s) evidencing ownership of the
Shares together with any other legends that may be required by the Company or
by state or federal securities laws:

     THE SECURITIES REPRESENTED HEREBY HAVE NOT BEEN REGISTERED UNDER THE
SECURITIES ACT OF 1933 (THE "ACT") AND MAY NOT BE OFFERED, SOLD OR OTHERWISE
TRANSFERRED, PLEDGED OR HYPOTHECATED UNLESS AND UNTIL REGISTERED UNDER THE ACT
OR, IN THE OPINION OF COUNSEL SATISFACTORY TO THE ISSUER OF THESE SECURITIES,
SUCH OFFER, SALE OR TRANSFER, PLEDGE OR HYPOTHECATION IS IN COMPLIANCE
THEREWITH.

     THE SHARES REPRESENTED BY THIS CERTIFICATE ARE SUBJECT TO CERTAIN
RESTRICTIONS ON TRANSFER AND A RIGHT OF FIRST REFUSAL HELD BY THE ISSUER OR ITS
ASSIGNEE(S) AS SET FORTH IN THE EXERCISE NOTICE BETWEEN THE ISSUER AND THE
ORIGINAL HOLDER OF THESE SHARES, A COPY OF WHICH MAY BE OBTAINED AT THE
PRINCIPAL OFFICE OF THE ISSUER.  SUCH TRANSFER RESTRICTIONS AND RIGHT OF FIRST
REFUSAL ARE BINDING ON TRANSFEREES OF THESE SHARES.

               (b) Stop-Transfer Notices.  Optionee agrees that, in order to
                   ---------------------
ensure compliance with the restrictions referred to herein, the Company may
issue appropriate "stop

                                      -3-
<PAGE>
 
transfer" instructions to its transfer agent, if any, and that, if the Company
transfers its own securities, it may make appropriate notations to the same
effect in its own records.

               (c) Refusal to Transfer.  The Company shall not be required 
                   -------------------
(i) to transfer on its books any Shares that have been sold or otherwise
transferred in violation of any of the provisions of this Agreement or (ii) to
treat as owner of such Shares or to accord the right to vote or pay dividends to
any purchaser or other transferee to whom such Shares shall have been so
transferred.

          7.   Condition to Issuance.  THE SALE OF THE SHARES HAS NOT BEEN
               ---------------------                                      
QUALIFIED WITH THE COMMISSIONER OF CORPORATIONS OF THE STATE OF CALIFORNIA, AND
THE ISSUANCE OF SUCH SHARES OR THE PAYMENT OR RECEIPT OF ANY PART OF THE
CONSIDERATION THEREFOR PRIOR TO SUCH QUALIFICATION IS UNLAWFUL UNLESS THE SALE
OF SUCH SHARES IS EXEMPT FROM QUALIFICATION BY SECTION 25100, 25102 OR 25105 OF
THE CALIFORNIA CORPORATIONS CODE.  THE RIGHTS OF ALL PARTIES TO THIS AGREEMENT
ARE EXPRESSLY CONDITIONED UNLESS THE SALE IS SO EXEMPT.

          8.   Successors and Assigns.  The Company may assign any of its rights
               ----------------------                                           
under this Agreement to single or multiple assignees, and this Agreement shall
inure to the benefit of the successors and assigns of the Company.  Subject to
the restrictions on transfer herein set forth, this Agreement shall be binding
upon Optionee and his or her heirs, executors, administrators, successors and
assigns.

          9.   Interpretation.  Any dispute regarding the interpretation of this
               --------------                                                   
Agreement shall be submitted by Optionee or by the Company forthwith to the
Company's Board of Directors, which shall review such dispute at its next
regular meeting.  The resolution of such a dispute by the Board shall be final
and binding on the Company and on Optionee.

          10.  Governing Law; Severability.  This Agreement shall be governed by
               ---------------------------                                      
and construed in accordance with the laws of the State of California excluding
that body of law pertaining to conflicts of law.  Should any provision of this
Agreement be determined by a court of law to be illegal or unenforceable, the
other provisions shall nevertheless remain effective and shall remain
enforceable.

          11.  Notices.  Any notice required or permitted hereunder shall be
               -------                                                      
given in writing and shall be deemed effectively given upon personal delivery or
upon deposit in the United States mail by certified mail, with postage and fees
prepaid, addressed to the other party at its address as shown below beneath its
signature, or to such other address as such party may designate in writing from
time to time to the other party.

          12.  Further Instruments.  The parties agree to execute such further
               -------------------                                            
instruments and to take such further action as may be reasonably necessary to
carry out the purposes and intent of this Agreement.


                                      -4-
<PAGE>
 
          13.  Delivery of Payment.  Optionee herewith delivers to the Company
               -------------------                                            
the full Exercise Price for the Shares.

          14.  Entire Agreement.  The Notice of Grant/Option Agreement are
               ----------------                                           
incorporated herein by reference.  This Agreement, the Option Agreement and the
Investment Representation Statement constitute the entire agreement of the
parties with respect to the subject matter hereof and supersede in their
entirety all prior undertakings and agreements of the Company and Purchaser with
respect to the subject matter hereof, and may not be modified adversely to the
Purchaser's interest except by means of a writing signed by the Company and
Purchaser.

Submitted by:               Accepted by:

OPTIONEE:                   GENESYS TELECOMMUNICATIONS
                            LABORATORIES, INC.

                           
___________________________ By:  ____________________________________      
Optionee
                            Its: ____________________________________


Address:                    Address:
- -------                     ------- 

___________________________ 1155 Market Street, 11th Floor
                            San Francisco, CA 94103
___________________________ 


                                      -5-
<PAGE>
 
                                   EXHIBIT B
                                   ---------

                      INVESTMENT REPRESENTATION STATEMENT

OPTIONEE: 1-

COMPANY:  GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

SECURITY: COMMON STOCK

AMOUNT:

DATE:


In connection with the purchase of the above-listed Securities, the undersigned
Optionee represents to the Company the following:

     (a) Optionee is aware of the Company's business affairs and financial
condition and has acquired sufficient information about the Company to reach an
informed and knowledgeable decision to acquire the Securities.  Optionee is
acquiring these Securities for investment for Optionee's own account only and
not with a view to, or for resale in connection with, any "distribution" thereof
within the meaning of the Securities Act of 1933, as amended (the "Securities
Act").  Optionee is able to fend for him or herself in the purchase of the
Securities can bear the economic risk of investment in the Securities and has
such knowledge and experience in financial or business matters to be capable of
evaluating the merits and risks of the investment in the Securities.

     (b) Optionee acknowledges and understands that the Securities constitute
"restricted securities" under the Securities Act and have not been registered
under the Securities Act in reliance upon a specific exemption therefrom, which
exemption depends upon, among other things, the bona fide nature of Optionee's
investment intent as expressed herein.  In this connection, Optionee understands
that, in the view of the Securities and Exchange Commission, the statutory basis
for such exemption may be unavailable if Optionee's representation was
predicated solely upon a present intention to hold these Securities for the
minimum capital gains period specified under tax statutes, for a deferred sale,
for or until an increase or decrease in the market price of the Securities, or
for a period of one year or any other fixed period in the future.  Optionee
further understands that the Securities must be held indefinitely unless they
are subsequently registered under the Securities Act or an exemption from such
registration is available.  Optionee further acknowledges and understands that
the Company is under no obligation to register the Securities.  Optionee
understands that the certificate evidencing the Securities will be imprinted
with a legend which prohibits the transfer of the Securities unless they are
registered or such registration is not required in the opinion of counsel
satisfactory to the Company and any other legend required under applicable state
securities laws.

<PAGE>
 
     (c) Optionee is familiar with the provisions of Rule 701 and Rule 144, each
promulgated under the Securities Act, which, in substance, permit limited public
resale of "restricted securities" acquired, directly or indirectly from the
issuer thereof, in a non-public offering subject to the satisfaction of certain
conditions.  Rule 701 provides that if the issuer qualifies under Rule 701 at
the time of the grant of the Option to the Optionee, the exercise will be exempt
from registration under the Securities Act.  In the event the Company becomes
subject to the reporting requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, ninety (90) days thereafter (or such longer period as any
market stand-off agreement may require) the Securities exempt under Rule 701 may
be resold, subject to the satisfaction of certain of the conditions specified by
Rule 144, including:  (1) the resale being made through a broker in an
unsolicited "broker's transaction" or in transactions directly with a market
maker (as said term is defined under the Securities Exchange Act of 1934); and,
in the case of an affiliate, (2) the availability of certain public information
about the Company, (3) the amount of Securities being sold during any three-
month period not exceeding the limitations specified in Rule 144(e), and (4) the
timely filing of a Form 144, if applicable.

          In the event that the Company does not qualify under Rule 701 at the
time of grant of the Option, then the Securities may be resold in certain
limited circumstances subject to the provisions of Rule 144, which requires the
resale to occur not less than two years after the later of the date the
Securities were sold by the Company or the date the Securities were sold by an
affiliate of the Company, within the meaning of Rule 144; and, in the case of
acquisition of the Securities by an affiliate, or by a non-affiliate who
subsequently holds the Securities less than three years, the satisfaction of the
conditions set forth in sections (1), (2), (3) and (4) of the paragraph
immediately above.

     (d) Optionee hereby agrees that if so requested by the Company or any
representative of the underwriters in connection with any registration of the
offering of any securities of the Company under the Securities Act, Optionee
shall not sell or otherwise transfer any Shares or other securities of the
Company during the 180-day period following the effective date of a registration
statement of the Company filed under the Securities Act; provided, however, that
such restriction shall only apply to the first registration statement of the
Company to become effective under the Securities Act which include securities to
be sold on behalf of the Company to the public in an underwritten public
offering under the Securities Act.  The Company may impose stop-transfer
instructions with respect to securities subject to the foregoing restrictions
until the end of such 180-day period.

     (e) Optionee further understands that in the event all of the applicable
requirements of Rule 701 or 144 are not satisfied, registration under the
Securities Act, compliance with Regulation A, or some other registration
exemption will be required; and that, notwithstanding the fact that Rules 144
and 701 are not exclusive, the Staff of the Securities and Exchange Commission
has expressed its opinion that persons proposing to sell private placement
securities other than in a registered offering and otherwise than pursuant to
Rules 144 or 701 will have a substantial burden of proof in establishing that an
exemption from registration is available for such offers or sales, and that such
persons and their respective brokers who participate in such

                                      -2-
<PAGE>
 
transactions do so at their own risk.  Optionee understands that no assurances
can be given that any such other registration exemption will be available in
such event.

                              Signature of Optionee:


                              _________________________________________ 
                              Optionee

                              Date: _____________, 19__

                                      -3-


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