GENESYS TELECOMMUNICATIONS LABORATORIES INC
S-3, 1999-06-17
PREPACKAGED SOFTWARE
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<PAGE>
     As filed with the Securities and Exchange Commission on June 17, 1999
                                                 Registration No. 333-
================================================================================

                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                                    FORM S-3
                             REGISTRATION STATEMENT
                                     UNDER
                           THE SECURITIES ACT OF 1933

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
             (Exact name of Registrant as specified in its charter)

                           ------------------------

          California                          7372                  94-3120525
(State or other jurisdiction       (Primary Standard Industrial   (I.R.S.
of incorporation or organization)  Classification Code Number)    Employer Iden-
                                                                  tification
                                                                  No.)

                               1155 Market Street
                        San Francisco, California  94103
                                 (415) 437-1100
  (Address, including zip code, and telephone number, including area code, of
                   Registrant's principal executive offices)

                                   ORI SASSON
                            Chief Executive Officer
                 Genesys Telecommunications Laboratories, Inc.
                               1155 Market Street
                        San Francisco, California  94103
                                 (415) 437-1100
 (Name, address, including zip code, and telephone number, including area code,
                        of agent for service of process)

                           ------------------------

                                   Copies to:
                             Scott D. Lester, Esq.
                        BROBECK, PHLEGER & HARRISON LLP
                               One Market Street
                               Spear Street Tower
                        San Francisco, California 94105
                                 (415) 442-0900

                       __________________________________

     Approximate date of commencement of proposed sale to the public:  As soon
as practicable after this Registration Statement becomes effective.

                       __________________________________

     If the only securities being registered on this form are being offered
pursuant to a dividend or interest reinvestment plans, please check the
following box. [ ]

     If any of the securities being registered on this form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, other than securities offered only in connection with dividend or interest
reinvestment plans, check the following box. [X]

     If this form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, please check the following box
and list the Securities Act registration statement number of the earlier
effective registration statement for the same offering. [ ]

     If this form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering. [ ]

     If delivery of the prospectus is expected to be made pursuant to Rule 434,
please check the following box. [ ]

                        CALCULATION OF REGISTRATION FEE
<TABLE>
<CAPTION>
=================================================================================================================================
                                                                         Proposed Maximum     Proposed Maximum
                Title of Each Class of                    Amount to       Offering Price         Aggregate          Amount of
             Securities to be Registered                be Registered      Per Share(1)      Offering Price (1)  Registration Fee
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                                                    <C>               <C>                  <C>               <C>
Common Stock, no par value........................      207,500 shares        $22.09375          $4,584,453          $1,274
=================================================================================================================================
</TABLE>
(1) Estimated solely for the purpose of determining the registration fee
    pursuant to Rule 457(c) under the Securities Act of 1933 and based upon the
    average of the high and low prices of our common stock as reported on the
    Nasdaq National Market on June 10, 1999.

     The Registrant hereby amends this Registration Statement on such date or
dates as may be necessary to delay its effective date until the Registrant shall
file a further amendment which specifically states that the Registration
Statement shall thereafter become effective in accordance with Section 8(a) of
the Securities Act of 1933 or until this Registration Statement shall become
effective on such date as the Securities and Exchange Commission, acting
pursuant to said Section 8(a), may determine.

================================================================================
<PAGE>

================================================================================
We will amend and complete the information in this prospectus.  Although we are
permitted by US federal securities laws to offer these securities using this
prospectus, we may not sell them or accept your offer to buy them until the
documentation filed with the SEC relating to these securities has been declared
effective by the SEC.  This prospectus is not an offer to sell these securities
or our solicitation of your offer to buy these securities in any jurisdiction
where that would not be permitted or legal.
================================================================================
PROSPECTUS

                   SUBJECT TO COMPLETION, DATED JUNE 17, 1999





                                 207,500 Shares



                 Genesys Telecommunications Laboratories, Inc.


                                  Common Stock
                                 (no par value)

     This Prospectus relates to the public offering, which is not being
underwritten, of 207,500 shares of our common stock that are held by certain of
our shareholders.  All of the shares being offered hereby either were originally
issued by us, or will be issued by us pursuant to the exercise of options to
acquire shares of our common stock, in connection with the acquisition of Plato
Software Corporation on December 9, 1998.

     The prices at which these shareholders may sell the shares will be
determined by the prevailing market price for the shares or in negotiated
transactions.  We will not receive any of the proceeds from the sale of the
shares.  We have agreed to bear certain expenses in connection with the
registration of the shares being offered and sold by the shareholders identified
on p. 12 of this prospectus.

     Our common stock is quoted in the Nasdaq National Market under the symbol
"GCTI."  On June 15, 1999, the closing price on Nasdaq for our common stock was
$22.00 per share.

                              ____________________

    This investment involves risk.  See "Risk Factors" beginning on page 3.

                              ____________________

Neither the SEC nor any nor any state securities commission has determined
whether this prospectus is truthful or complete.  Nor have they made, nor will
they make, any determination as to whether anyone should buy these securities.
Any representation to the contrary is a criminal offense.




                  The date of this prospectus is June 17, 1999
<PAGE>

                               PROSPECTUS SUMMARY

     This summary highlights certain information contained elsewhere in this
Prospectus.  This summary is not complete and does not contain all of the
information that you should consider before investing in the common stock.  You
should read the entire Prospectus carefully, especially the risks of investing
in the common stock discussed under "Risk Factors."

                                    Genesys

     We are a leading provider of enterprise-wide customer interaction, computer
telephony and e-mail software solutions to enterprises for use in connection
with their call centers and contact centers.  Our products enable our customers
to optimally manage their customer interactions and employee communications to
increase productivity, lower costs and achieve greater customer satisfaction and
loyalty.  To accomplish this, our software-based solutions integrate and extend
the capabilities of an organization's computer, telecommunications and database
systems, bringing together what were once disparate technologies.  We believe
that as customer interactions are increasingly viewed as strategic to an
organization's mission, call center capabilities will be extended beyond
traditional agent, site and switch boundaries, transforming the entire
enterprise into a customer interaction network.

     The Genesys Suite is made up of two integrated elements:  an open,
scalable, standards-based framework, and a broad suite of inbound and outbound
communication and reporting applications.  With the ability to integrate
multiple communications media, the Genesys Suite supports traditional voice
calls, as well as customer interactions via e-mail and the Internet.  The open,
standards-based nature of our framework products allows an organization to
leverage its investments in existing telecommunications and computing
infrastructure, software applications and employee training.  Our products
support the integration of internally developed or commercially available
business applications, such as help desk or sales force automation.  In order to
assist our customers in realizing the maximum benefit from their solutions, we
augment our software license products with a range of professional service
offerings, including implementation, training and support services.  To date, we
have licensed our products to more than 300 end-users worldwide.

     Genesys Telecommunications Laboratories, Inc. was incorporated in
California in October 1990.  Our principal executive offices are at 1155 Market
Street, San Francisco, California 94103 and our telephone number is (415) 437-
1100.

                                  The Offering

<TABLE>
<S>                                                         <C>
Common Stock offered by the selling shareholders..........   207,500 shares

Use of Proceeds...........................................   We will not receive any proceeds from the sale of
                                                             the shares offered hereby.

Nasdaq National Market Symbol.............................   GCTI
</TABLE>


                                      2.
<PAGE>
                                  RISK FACTORS

     You should carefully consider the risks described below before making an
investment decision.  The risks and uncertainties described below are not the
only ones facing our company.  Additional risks and uncertainties not presently
known to us or that we currently deem immaterial may also impair our operations.
If any of the following risks actually occur, our business, financial condition
or results of operations could suffer.  In such case, the trading price of our
common stock could decline, and you may lose all or part of your investment.

     This prospectus also contains forward-looking statements that involve risks
and uncertainties.  Our actual results could differ materially from those
anticipated in these forward-looking statements as a result of certain factors,
including the risks faced by us described below and elsewhere in this
prospectus.

Our limited operating history makes forecasting difficult

     We were founded in October 1990 and began shipment of our platform product
in 1991.  Although we have been profitable in recent periods, we cannot
guarantee that we will remain profitable either on a quarterly or annual basis.
Our limited operating history makes predicting future operating results
difficult.  Although we have experienced significant revenue growth in recent
periods, this growth may not be sustainable or indicative of future revenue
growth rates.  Our prospects must be considered in light of the risks
encountered by companies in an early stage of development, particularly
companies in new and rapidly evolving markets. Our future operating results will
depend on many factors, including:

 .  the demand for and market acceptance of our products;

 .  the level of product and price competition;

 .  our ability to develop, market and deploy new, high-quality products;

 .  our ability to control costs;

 .  our ability to expand our direct sales force and indirect distribution
   channels;

 .  our success in attracting and retaining key personnel;

 .  the uncertainty, recent emergence and acceptance of the market for our
   products; and

 .  technological changes in the market for our products.

Our quarterly operating results may fluctuate significantly

     Our quarterly operating results have varied significantly in the past.  Our
quarterly revenues and operating results may fluctuate significantly in the
future as a result of a variety of factors, many of which are outside our
control.  These factors include:

 .  market acceptance of our products;

 .  competition;

 .  the size, timing and recognition of revenue from significant orders;

 .  our ability to develop and market new products and product enhancements;

 .  new product releases by us and our competitors and the timing of such
   releases;

 .  the length of sales and implementation cycles;

 .  our ability to integrate acquired businesses;

 .  our success in establishing indirect sales channels and expanding our direct
   sales force;


                                      3.
<PAGE>
 .  our success in retaining and training third-party support personnel;

 .  the delay or deferral of significant revenues until acceptance of software
   required by any specific license transaction;

 .  the deferral of customer orders in anticipation of new products and product
   enhancements;

 .  changes in the pricing policies by us and our competitors;

 .  the mix of revenues derived from our direct sales force and various indirect
   distribution and marketing channels;

 .  the mix of revenues derived from domestic and international customers;

 .  seasonal fluctuations in our sales cycles;

 .  changes in relationships with strategic partners;

 .  personnel changes;

 .  foreign currency exchange rate fluctuations;

 .  our ability to control our costs; and

 .  general economic factors.

     We have a limited backlog of orders, and total revenues for any future
quarter are difficult to predict.  Our revenues and operating results depend
upon the amount and timing of customer orders that we receive in a given
quarter.  In the past we have recognized a substantial portion of our revenues
in the last month of a quarter.  If this trend continues, any failure or delay
to fulfill orders by the end of a particular quarter will harm our business,
financial condition and results of operations.  As a result of these and other
factors, we believe that period-to-period comparisons of our historical results
or operations are not a good predictor of our future performance.  If our future
operating results are below the expectations of stock market analysts, our stock
price may decline.

The long sales and implementation cycles for our products may cause revenues and
operating results to vary significantly from quarter to quarter

     A customer's decision to purchase our products involves a significant
commitment of its resources and a lengthy evaluation process.  Throughout the
sales cycle, we often spend considerable time educating and providing
information to prospective customers regarding the use and benefits of our
products.  The cost of our products is typically only a small portion of the
related hardware, software, development, training and integration costs
associated with implementing an overall solution.  As a result, our sales cycle
may be lengthy.  Although it varies substantially from customer to customer our
sales cycle generally lasts from three to nine months or more.  Even after
making the decision to purchase our products, our customers tend to deploy them
slowly.  Deployment of our products extends from a few weeks to several months
depending upon the complexity of a customer's telecommunications and computing
infrastructure.  Deployment also may involve a pilot implementation phase, the
successful completion of which is typically a prerequisite for full-scale
deployment. This deployment may present significant technical challenges,
particularly as large numbers of employees of a customer attempt to use our
products concurrently.  Because of their complexity, larger implementations,
especially multi-site or enterprise-wide implementations, can take several
quarters.  We generally rely upon internal resources or third-party consultants
to assist in the implementation of our products.  We have experienced difficulty
implementing customer orders on a timely basis in the past due to the limited
personnel resources available to us.  We cannot guarantee that we will not
experience delays in the implementation of orders in the future, or that third-
party consultants will be available as needed by us.  As a result of this
lengthy sales and deployment cycle, we may experience a delay in the recognition
of applicable license revenue.  In addition, the delays inherent in such a
lengthy sales and deployment cycle raise the risks that our customers may decide
to cancel or change their orders, which could result in the loss of anticipated
revenue.  Our business, financial condition and results of operations would
suffer if our customers reduce or delay their orders or choose not to release
products using our technology.


                                      4.
<PAGE>
We have a limited number of customers upon whom we rely, and any decrease in
revenue from these customers could have an adverse effect on our business

     A significant portion of our revenues are recognized from a limited number
of customers.  For example, in fiscal 1998 and 1997, MCI Telecommunications
accounted for 14.1% and 11.1%, respectively, of total revenues.  We expect that
the majority of our revenues will continue to depend on sales of our products to
a small number of customers.  We also expect that customers will vary from
period-to-period.  In general, our customers have acquired fully-paid licenses
to the installed product and are not contractually obligated to license or
purchase additional products or services from us.  If we fail to successfully
sell our products to one or more targeted customers in any particular period, or
one or more customers defer or cancel their orders, our revenues and results of
operations could be harmed.

We face intense competition that could adversely affect our business

     If we are unable to maintain our market share in the intensely competitive
software market our financial condition and results of operations would be
harmed.  Our competitors include companies such as:

     .  computer telephony platform developers;

     .  computer telephony applications software developers; and

     .  telecommunications equipment vendors.

     Specifically, our current and potential competitors include Aspect
Telecommunications, Cisco Systems, Davox Corporation, Dialogic Corporation,
GeoTel Communications Corporation, Hewlett-Packard, IBM Corporation, IEX
Corporation, Lucent Technologies, Melita International Corporation, Northern
Telecom and Siebel Systems.  Several of these competitors have longer operating
histories, significantly greater resources, greater name recognition and a
larger customer base than we do.  We expect to continue to encounter significant
competition from these and other sources.  In addition, as the market for our
products develops, companies with greater resources may attempt to increase
their presence in the market by acquiring or forming strategic alliances with
our competitors.  If new competitors or alliances among current competitors
emerge and acquire significant market share, our business and results of
operations could be seriously harmed.

Our products face rapid technological changes and evolving standards and if we
do not respond in a timely manner, our business could be harmed

     The market for our products is characterized by rapid technological change,
frequent new product introductions, changes in customer requirements and
evolving industry standards.  The introduction by competitors of products
embodying new technologies and the emergence of new industry standards could
render our existing products obsolete.  Our future success will also depend upon
our ability to develop and manage key customer relationships in order to
introduce a variety of new products and product enhancements that address the
increasingly sophisticated needs of our customers.  Our failure to establish and
maintain these customer relationships may adversely affect our ability to
develop new products and product enhancements.  In addition, we may experience
delays in releasing new products and product enhancements in the future.
Material delays in introducing new products and enhancements or our inability to
introduce competitive new products may cause customers to forego purchases of
our products and purchase those of our competitors.  Due to the complexity of
our software and the difficulty in gauging the engineering effort required to
produce new products and product enhancements, these planned products and
product enhancements can require long development and testing periods.  As a
result, significant delays in the general availability of such new releases or
significant problems in the installation or implementation of such new releases
could have a material adverse effect on our business, operating results and
financial condition.  We have experienced delays in the past in releasing new
products and new product enhancements.  We cannot guarantee you that we will be
successful in the future in:


                                      5.
<PAGE>
 .  developing and marketing, on a timely and cost-effective basis, new products
   or new product enhancements that respond to technological change, evolving
   industry standards or customer requirements;

 .  avoiding difficulties that could delay or prevent the successful development,
   introduction or marketing of these products; or

 .  achieving market acceptance for our new products and product enhancements.

Undetected errors in our software could lead to lost revenues or delays in
market acceptance

     Software products like ours may contain errors or defects, which are
sometimes called "bugs".  These bugs are particularly common when new products
are first introduced or when new versions or enhancements to old products are
released.  In the past, we have discovered software errors in certain of our new
products after their introduction.  Despite our testing, current versions, new
versions or enhancements of our products may still have defects and errors after
they are shipped to customers.  The presence of such bugs could lead to lost
revenues or delays in market acceptance, which would harm our business and
operating results.

We may be subject to risks associated with acquisitions

     We continually evaluate strategic acquisitions of businesses and
technologies that would complement our products or enhance our market coverage
or technological capabilities.  In December 1997 we acquired Forte Advanced
Management Software Inc. and in December 1998 we acquired Plato Software
Corporation.  We may continue to make such acquisitions and investments in the
future and there are a number of risks that future transactions could entail.
These risks include the following:

     .  our inability to successfully integrate or commercialize acquired
        technologies or otherwise realize anticipated synergies or economies of
        scale on a timely basis;

     .  the diversion of management attention;

     .  the disruption of our ongoing business;

     .  our inability to retain technical and managerial personnel for both
        companies;

     .  our inability to establish and maintain uniform standards, controls,
        procedures and processes;

     .  negative responses by the government or our competitors to the proposed
        transactions; and

     .  the impairment of our relationships with employees, vendors, and/or
        customers.

     In addition, we could affect future acquisitions without shareholder
approval.  Acquisitions could dilute shareholder equity, or cause us to incur
debt and contingent liabilities and amortize acquisition expenses related to
goodwill and other intangible assets.  The occurrence of any of the foregoing
risks could harm our operating results and/or the price of our common stock.

Our rapid growth may strain our resources

     We have experienced a period of rapid growth and expansion which has placed
and will continue to place a significant strain on our resources.  During this
period, we have experienced revenue growth, an increase in the number of our
employees, an expansion in the scope of our operating and financial systems and
an expansion in the geographic area of our operations.  As of March 31, 1999, we
had approximately 600 employees, as compared to approximately 538 on June 30,
1998 and 370 on June 30, 1997.  We anticipate that we will expand further to
address potential growth in our customer base and market opportunities.  We
expect to add additional key personnel in the near future, including a vice
president of marketing.  To manage this anticipated growth of our operations, we
will be required to successfully do the following things:


                                      6.
<PAGE>
     .  improve and enhance our operational, financial and management
        information controls, reporting systems and procedures;

     .  hire, train and manage additional qualified personnel;

     .  expand and upgrade our core technologies; and

     .  effectively manage multiple relationships with our customers, suppliers
        and other third parties.

     Our systems, procedures and controls may not be adequate to support our
operations.  If we fail to improve our operational, financial and management
information systems, or to hire, train, motivate or manage our employees, our
business, financial condition and results of operations could suffer.

We depend upon key personnel

     During fiscal 1999, a substantial number of our key executives have been
replaced, including our chief executive officer and the chief financial officer.
It may be difficult for us to integrate new members of our management team.  We
must also attract and retain experienced and highly skilled engineering, sales,
marketing and managerial personnel.  Competition for such personnel is intense
in the geographic areas and market segments in which we compete, and we may not
be successful in hiring and retaining such people.  In general, we do not have
employment contracts with any of our key personnel, nor do we maintain any key
man life insurance on any of our personnel.  If we lose the services of any key
personnel, or cannot attract or retain qualified personnel, particularly
engineers, our business, financial condition and results of operations could
suffer.  In addition, companies in technology industries whose employees accept
positions with competitors have in the past claimed that their competitors have
engaged in unfair competition or hiring practices.  If we received such claims
in the future as we seek to hire qualified personnel, it could lead to material
litigation.  We could incur substantial costs in defending against any such
claims, regardless of their merits.

We depend on strategic relationships with third-party resellers

     Our success depends on our ability to continue to develop channels with
third-party resellers such as original equipment manufacturers, systems
integrators and telecommunications switch vendors.  We have entered into
reseller agreements with some of the telecommunications switch vendors,
including those that compete with us.  We are also seeking to establish
strategic relationships with independent software vendors.  We do not have a
substantial direct sales force and derive a significant portion of our revenues
from our third-party resellers.  Many of these third-party resellers do not have
minimum purchase or resale requirements and can cease marketing our products at
any time.  These sales channels could be affected by a number of additional
factors including:

     .  pressures placed on third-party resellers to sell competing products;

     .  competing product lines offered by certain third-party resellers;

     .  our failure to adequately support the third-party resellers;

     .  the failure of current third-party resellers to provide the level of
        services and technical support required by our customers;

     .  the loss of a significant number of our third-party resellers; and

     .  our failure to attract and retain new third-party resellers who have the
        expertise necessary to successfully sell our products.

     Even if we are able to increase our sales through third-party resellers,
those sales may be at more discounted rates.  This would result in lower
revenues to us than what we would generate by licensing the same products to
customers directly.

     We are also seeking to incorporate our products into the products offered
by telecommunications switch vendors and local and long distance network
carriers.  In the near term, we are focused on enabling network service


                                      7.
<PAGE>
providers to offer computer telephony integration services to their business
customers.  We cannot guarantee that we will be able to establish relationships
with network service providers or telecommunication switch vendors or that they
will successfully incorporate our products into theirs.  We also cannot
guarantee that our corporate partners or our business customers will be
interested in purchasing products that incorporate our software and are offered
by network service providers or telecommunications switch vendors.  If we fail
to develop this sales channel, our business and results of operations could be
harmed.

We are dependent on the emerging software market

     The market for software is an emerging market that is extremely competitive
and highly fragmented.  It is also currently evolving and subject to rapid
technological change.  Our success will depend in large part on continued growth
in the number of organizations adopting customer interaction and computer
telephony solutions. The market for our products is relatively new and
undeveloped, and recent customers and prospective customers have little
experience with deploying, maintaining or managing customer interaction and
computer telephony solutions.  If this market demand fails to develop, or
develops more slowly than we currently anticipate, our business, financial
condition and results of operations would be significantly harmed.

We are subject to risks associated with our international sales and operations

     For the fiscal years ended June 30, 1998, 1997 and 1996, revenues
attributable to international customers accounted for 44.7%, 33.4% and 28.0% of
our total revenues.  We expect that a significant portion of our sales will
continue to be concentrated in international markets for the foreseeable future.
We intend to expand operations in our existing international markets and to
enter new international markets, which will demand management attention and
financial commitment.  We may not be successful in expanding our international
operations.  In addition, a successful international expansion of our software
solutions will be limited to those countries where there is regulatory approval
of the third-party telephony hardware supported by our products. We expect to
commit additional development resources to customizing our products for selected
international markets and to developing international sales and support
channels.

     Furthermore, to increase revenues in international markets, we will need to
continue to establish foreign operations, to hire additional personnel to run
such operations and to maintain good relations with our foreign systems
integrators and distributors.  To the extent that we are unable to successfully
do so, our growth in international sales will be limited.  The failure to expand
international sales could have a material adverse effect on our business,
operating results and financial condition.

     The majority of our international sales to date have been denominated in
United States dollars.  We do not currently engage in any foreign currency
hedging transactions.  A decrease in the value of foreign currencies relative to
the United States dollar could make our products more expensive in international
markets.  In addition to currency fluctuation risks, international operations
involve a number of risks not typically present in domestic operations.  Such
risks include:

     .  changes in regulatory requirements;

     .  costs and risks of deploying systems in foreign countries;

     .  timing and availability of export licenses;

     .  tariffs and other trade barriers;

     .  political and economic instability;

     .  difficulties in staffing and managing foreign operations;

     .  potentially adverse tax consequences;

     .  difficulties in obtaining governmental approvals for products;


                                      8.
<PAGE>
     .  the burden of complying with a wide variety of complex foreign laws and
        treaties;

     .  the possibility of difficult accounts receivable collections; and

     .  difficulties in managing distributors.

     Distributors' customer purchase agreements may be governed by foreign laws
which may differ significantly from laws of the United States  We are also
subject to the risks associated with the imposition of legislation and
regulations relating to the import or export of high technology products.  We
cannot predict whether quotas, duties, taxes or other charges or restrictions
upon the importation or exportation of our products will be implemented by the
United States or other countries, leading to a reduction in sales and
profitability in that country.  Future international activity may result in
sales dominated by foreign currencies.  Gains and losses on the conversion to
United States dollars of accounts receivable, accounts payable and other
monetary assets and liabilities arising from international operations may
contribute to fluctuations in our operating results.  Any of these factors could
materially and adversely affect our business, operating results and financial
condition.

We depend upon employees who are citizens subject to United States government
regulation of immigration

     As of May 31, 1999, over 27% of our employees, including approximately
50% of our technical staff, are foreign citizens.  As their employer, we must
comply with the immigration laws of the United States.  Most of our foreign
employees are working in the United States under H-1 temporary work visas which
allow the holders to work in the United States for three years and thereafter to
apply for a three-year extension.  If the H-1 Visa holder has not become a
Lawful Permanent United States Resident or obtained some other legal status
permitting continued employment before expiration of this six-year period, the
holder must spend at least one year abroad before reapplying for an H-1 Visa.
Congress and administrative agencies with jurisdiction over immigration matters
have periodically expressed concerns over the level of immigration into the
United States.  If we are unable to utilize the continued services of such
employees, our business could be harmed.

Our products must integrate with third-party technology

     Our products currently integrate with most major telephone systems and
interoperate across most major computing platforms, operating systems and
databases.  If our platform did not readily integrate with major telephone
systems and computing platforms, operating systems or databases (for instance,
as a result of technology enhancements or upgrades of such systems), we could be
required to redesign our platform product to ensure compatibility with such
systems.  We cannot guarantee that we would be able to redesign our products or
that any redesign would achieve market acceptance.  If our platform products did
not integrate with third-party technology, our business, financial condition and
results of operations would be severely harmed.

We face a number of unknown risks associated with year 2000 problems

     The year 2000 computer problem refers to the potential for system and
processing failures of date-related data as a result of computer-controlled
systems using two digits rather than four to define the applicable year.  For
example, computer programs that have time-sensitive software may recognize a
date represented as "00" as the year 1900 rather than the year 2000.  This could
result in a system failure or miscalculation causing disruptions of operations,
including among other things, a temporary inability to process transactions,
send invoices, or engage in similar normal business activities.

     We have designed and tested current versions of our products for use in the
year 2000 and beyond, and believe they are year 2000 compliant.  However, some
of our customers might be running older versions of our products that might not
be year 2000 compliant.  It is possible that we may experience increased
expenses in addressing mitigation issues for these customers.  In addition, our
products frequently are integrated into larger networks involving sophisticated
hardware and software products supplied by other vendors.  Each of our
customers' networks involves different combinations of third party products.  We
cannot evaluate whether all of their products are year 2000 compliant.  We may
face claims based on year 2000 problems in other companies'


                                      9.
<PAGE>
products or based on issues arising from the integration of multiple products
within the overall network. Although no such claims have been made, we may in
the future be required to defend our products in legal proceedings which could
be expensive regardless of the merits of such claims.

     If our suppliers, vendors, major distributors, partners, customers and
service providers fail to correct their year 2000 problems, these failures could
result in an interruption in, or a failure of, our normal business activities or
operations.  If a year 2000 problem occurs, it may be difficult to determine
which party's products have caused the problem.  These failures could interrupt
our operations and damage our relationships with our customers.  Due to the
general uncertainty inherent in the year 2000 problem resulting from the
readiness of third party suppliers and vendors, we are unable to determine at
this time whether year 2000 failures could harm our business and our financial
results.

     Our customers' purchasing plans could be affected by year 2000 issues if
they need to expend significant resources to fix their existing systems to
become year 2000 compliant.  This situation may reduce funds available to
purchase our products.  In addition, some customers may wait to purchase our
products until after the year 2000, which may reduce our revenue.

We may be unable to protect our intellectual property and proprietary rights

     Our success depends to a significant degree upon our ability to protect our
software and other proprietary technology.  We rely primarily on a combination
of copyright, trademark and trade secret laws, confidentiality procedures and
contractual provisions to protect our proprietary rights.  We currently hold
four issued United States patents and have a number of United States and foreign
patent applications pending.

     We cannot guarantee that any of our patent applications will be approved or
that we will develop additional proprietary products or technologies that are
patentable.  We also cannot guarantee that our patents will provide us with any
competitive advantages or that they will not be challenged by third parties.
Others may duplicate our products, design around our patents or independently
develop similar or superior products.  If third parties were successful in using
their patents to challenge or compete with us, our business could be seriously
harmed.

     As part of our confidentiality procedures, we generally enter into
nondisclosure agreements with our employees, consultants and other third-parties
who provide technical services to us or who have access to our confidential
information.  In addition, we limit access to and distribution of our software,
documentation and other proprietary information.  We also rely in part on
"shrink wrap" and "click wrap" licenses, although these licenses are not signed
by the end user and, therefore, may be unenforceable under the laws of certain
jurisdictions.

     The measures described above however, afford us only limited protection.
Unauthorized parties may attempt to copy aspects of our products or to obtain
and use information that we regard as proprietary.  Policing unauthorized use of
our products is difficult.  Although we are unable to determine the extent to
which piracy of our software products exists, software piracy may become a
problem. In addition, effective protection of intellectual property rights may
be unavailable or limited in certain foreign countries in which we sell, or plan
to sell, our products.  For the foregoing reasons, we cannot guarantee that the
methods we use to protect our proprietary rights will be adequate.

     There has also been a substantial amount of litigation in the software
industry regarding intellectual property rights.  From time to time we have
received claims that we are infringing third parties' intellectual property
rights.  We expect that as the number of products and competitors in the
software industry grows and the functionality of products in different segments
of the software industry overlap, the number of infringement claims against
software product developers will increase.  Although we are not aware that any
of our products or proprietary rights infringes upon the proprietary rights of
third parties, we may be subject to infringement claims in the future.
Defending against infringement claims would be time consuming and could lead to
costly litigation.  It also could cause delays in product shipments or cause us
to lose or defer sales.  If we were required to enter into royalty or licensing
agreements to resolve infringement claims, they may not be on terms acceptable
to us.


                                      10.
<PAGE>
Unfavorable royalty and licensing agreements could seriously damage our
business, operating results and financial condition.


                                      11.
<PAGE>

                                USE OF PROCEEDS

     We will not receive any of the net proceeds from the sale of the shares by
the selling shareholders.

                              SELLING SHAREHOLDERS

     The following table sets forth the principal amount of common stock
beneficially owned by each of the selling shareholders as of May 31, 1999.  The
selling shareholders may offer all or some of the shares which they own pursuant
to the offering contemplated by this Prospectus.  There are currently no
agreements, arrangements or understandings with respect to the sale of any of
the shares. Therefore, we cannot estimate the amount of shares that will be held
by the selling shareholders after completion of this offering. The shares
offered by this prospectus may be offered from time to time by the selling
shareholders named below.

<TABLE>
<CAPTION>
                                                                   Shares Beneficially
                                                                   Owned Prior to the           Number of
                                                                        Offering              Shares Offered
                                                              ----------------------------  ----------------
                                                                 Number       Percent(1)
                                                              -------------  -------------
<S>                                                           <C>            <C>            <C>
Selling Shareholders
- --------------------
DAS Trust UTA 9-24-98                                                40,000         *                  40,000

EIS Trust UTA 9-24-98                                                40,000         *                  40,000

Nour-Omid, Samson & Francis                                          40,000         *                  40,000

EYS Trust UTA 5-19-97                                                78,000         *                  78,000

Sheldon and Barbara Rothblatt                                         2,000         *                   2,000

Ori Sasson(2)                                                       230,668        1%                   1,250

Aaron Sasson                                                          1,250         *                   1,250

WS Investment Company 98B                                             5,000         *                   5,000
</TABLE>
- ---------------
*    Less than 1%.

(1)  Percentage ownership is based on 24,181,280 shares of Common Stock
     outstanding on May 31, 1999.

(2)  Includes (i) 78,000 shares held by Shiram Sasson, Trustee of the EYS Trust
     u/t/a dated May 19, 1997, of which Mr. Sasson disclaims beneficial
     ownership, and (ii) 112,500 shares issuable upon exercise of options that
     are currently exercisable or will become exercisable within 60 days after
     May 31, 1999.  Mr. Sasson is our Chief Executive Officer.


                                      12.
<PAGE>
                             PLAN OF DISTRIBUTION

     The shares offered hereby are being offered directly by the selling
shareholders.  We will receive no proceeds from the sale of the shares. The
shares offered may be sold by the selling shareholders from time to time in
transactions in the over-the-counter market, in negotiated transactions, or a
combination of such methods of sale.  The shares may be offered at fixed prices
which may be changed, at market prices prevailing at the time of sale, at prices
related to prevailing market prices or at negotiated prices. The selling
shareholders may sell the shares to or through broker-dealers, and such broker-
dealers may receive compensation in the form of discounts, concessions or
commissions from the selling shareholders and/or the purchasers of the shares
for whom such broker-dealers may act as agents or to whom they sell as
principals, or both (which compensation as to a particular broker-dealer might
be in excess of customary commissions). The shares offered hereby may be sold
either pursuant to this Prospectus or pursuant to Rule 144 of the Securities Act
of 1933.

     In order to comply with the securities laws of certain states, if
applicable, the shares will be sold in such jurisdictions only through
registered or licensed brokers or dealers. In addition, in certain states the
shares may not be sold unless they have been registered or qualified for sale in
the applicable state or an exemption from the registration or qualification
requirement is available and is complied with.

     The selling shareholders and any broker-dealers or agents that participate
with the selling shareholders in the distribution of the shares may be deemed to
be "underwriters" within the meaning of the Securities Act, and any commissions
received by them and any profit on the resale of the shares purchased by them
may be deemed to be underwriting commissions or discounts under the Securities
Act.

     Under applicable rules and regulations under the Securities Exchange Act of
1934, any person engaged in the distribution of the shares may not
simultaneously engage in market making activities with respect to our common
stock for a period of two business days prior to the commencement of such
distribution. In addition and without limiting the foregoing, each selling
shareholder will be subject to applicable provisions of the Securities Exchange
Act of 1934 and the rules and regulations thereunder, which provisions may limit
the timing of purchases and sales of shares of our common stock by the selling
shareholders.

                                 LEGAL MATTERS

     The validity of the common stock offered hereby will be passed upon for us
by Brobeck, Phleger & Harrison LLP, San Francisco, California.

                                    EXPERTS

     The audited consolidated financial statements and schedule incorporated by
reference herein and elsewhere in the Registration Statement have been audited
by Arthur Andersen LLP, independent public accountants, as indicated in their
reports with respect thereto, and are included herein in reliance upon the
authority of said firm as experts in giving said reports.

                             AVAILABLE INFORMATION

     Genesys is subject to the informational requirements of the Securities
Exchange Act of 1934 and, in accordance therewith, file reports, proxy
statements and other information with the Securities and Exchange Commission.
In addition, we have filed with the Securities and Exchange Commission,
Washington, D.C. 20549, a Registration Statement on Form S-3 under the
Securities Act with respect to the common stock offered hereby. This Prospectus
does not contain all of the information set forth in the Registration Statement
and the exhibits and schedules to the Registration Statement. For further
information about us or our common stock offered hereby, we refer you to the
Registration Statement and the exhibits and schedules filed as a part of the
Registration Statement. Statements contained in this Prospectus concerning the
contents of any contract or any other document referred to


                                      13.
<PAGE>
are not necessarily complete; reference is made in each instance to the copy of
such contract or document filed as an exhibit to the Registration Statement.

     Copies of the Registration Statement and the exhibits thereto, as well as
such reports, proxy statements and other information we have filed, can be
inspected and copied at the public reference facilities maintained by the
Securities and Exchange Commission at Room 1024, Judiciary Plaza, 450 Fifth
Street, N.W., Washington, D.C. 20549 and at the Securities and Exchange
Commission's regional offices at Citicorp Center, 500 West Madison Street, Suite
1400, Chicago, Illinois 60661 and 7 World Trade Center, New York, New York
10048. Copies of these materials can also be obtained from the Securities and
Exchange Commission at prescribed rates by writing to the Public Reference
Section of the Commission, 450 Fifth Street, N.W., Washington, D.C. 20549.  The
Securities and Exchange Commission maintains a web site that contains reports,
proxy and information statements and other materials that are filed through the
Commission's Electronic Data Gathering, Analysis and Retrieval System (EDGAR).
This web site can be accessed at http:\\www.sec.gov.  In addition, material
filed by us can be inspected at the offices of the National Association of
Securities Dealers, Inc., Market Listing Section, 1735 K Street, N.W.,
Washington, D.C. 20006.

               SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS

     Certain statements contained in this prospectus, including, without
limitation, statements containing the words "believes," "anticipates,"
"estimates," "expects" and words of similar import, constitute "forward-looking
statements" within the meaning of Section 27A of the Securities Act and Section
21E of the Exchange Act. These forward-looking statements involve known and
unknown risks, uncertainties and other factors that may cause the actual
results, performance or achievements of Genesys, or industry results, to be
materially different from any future results, performance or achievements
expressed or implied by such forward-looking statements.

                INCORPORATION OF CERTAIN DOCUMENTS BY REFERENCE

     The following documents filed by Genesys with the Securities and Exchange
Commission under Section 13(d) and 15(d) of the Exchange Act are hereby
incorporated by reference in this Prospectus:

        1.  Our Annual Report on Form 10-K for the fiscal year ended June 30,
            1998;

        2.  Our Quarterly Reports on Form 10-Q for the fiscal quarters ended
            September 30, 1998; December 31, 1998 and March 31, 1999;

        3.  Our Current Reports on Form 8-K filed on August 3, 1998 and January
            14, 1999; and

        4.  The description of the common stock set forth in the Registration
            Statement on Form 8-A filed pursuant to Section 12 of the Exchange
            Act and any amendment or report filed for the purpose of updating
            such description.

     All reports and definitive proxy or information statements filed by us
pursuant to Sections 13(a), 13(c), 14 or 15(d) of the Exchange Act subsequent to
the date of this Prospectus shall be deemed to be incorporated by reference into
this prospectus from the date of filing of such documents. Any statement
contained in a document incorporated or deemed to be incorporated  herein shall
be deemed to be modified or superseded for purposes of this prospectus to the
extent that a statement contained herein or in any other subsequently filed
document which also is or is deemed to be incorporated by  reference herein
modifies or supersedes such statement. Any such statement so  modified or
superseded shall not be deemed, except as so modified or superseded, to
constitute a part of this Prospectus.

     THIS PROSPECTUS INCORPORATES DOCUMENTS BY REFERENCE WHICH ARE NOT PRESENTED
HEREIN OR DELIVERED HEREWITH. THERE WILL BE PROVIDED WITHOUT CHARGE TO EACH
PERSON, INCLUDING ANY BENEFICIAL OWNER OF COMMON STOCK, TO WHOM A


                                      14.
<PAGE>
PROSPECTUS IS DELIVERED, UPON ORAL OR WRITTEN REQUEST OF ANY SUCH PERSON, A COPY
OF ANY OR ALL DOCUMENTS INCORPORATED BY REFERENCE HEREIN (EXCLUDING EXHIBITS
UNLESS SUCH EXHIBITS ARE SPECIFICALLY INCORPORATED BY REFERENCE HEREIN).
REQUESTS SHOULD BE DIRECTED TO INVESTOR RELATIONS, GENESYS TELECOMMUNICATIONS
LABORATORIES, INC., 1155 MARKET STREET, SAN FRANCISCO, CALIFORNIA 94103 (TEL.
415/437-1100).


                                      15.
<PAGE>
     NO PERSON IS AUTHORIZED IN CONNECTION WITH ANY OFFERING MADE HEREBY TO GIVE
ANY INFORMATION OR TO MAKE ANY REPRESENTATION OTHER THAN AS CONTAINED IN THIS
PROSPECTUS, AND IF GIVEN OR MADE, SUCH INFORMATION OR REPRESENTATION MUST NOT BE
RELIED UPON AS HAVING BEEN AUTHORIZED BY US OR BY ANY UNDERWRITER. THIS
PROSPECTUS DOES NOT CONSTITUTE AN OFFER TO SELL OR A SOLICITATION OF AN OFFER TO
BUY BY ANY PERSON IN ANY JURISDICTION IN WHICH IT IS UNLAWFUL FOR SUCH PERSON TO
MAKE SUCH AN OFFERING OR SOLICITATION. NEITHER THE DELIVERY OF THIS PROSPECTUS
NOR ANY SALE MADE HEREUNDER SHALL UNDER ANY CIRCUMSTANCE IMPLY THAT THE
INFORMATION CONTAINED HEREIN IS CORRECT AS OF ANY DATE SUBSEQUENT TO THE DATE
HEREOF.

                             ______________________

                               TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                        Page
                                                                        ----
<S>                                                                     <C>
Prospectus Summary......................................................   2
Risk Factors............................................................   3
Proceeds................................................................  12
Selling Shareholders....................................................  12
Plan of Distribution....................................................  13
Legal Matters...........................................................  13
Experts.................................................................  13
Available Information...................................................  13
Special Note Regarding Forward-Looking Statements.......................  14
Incorporation of Certain Documents by Reference.........................  14
</TABLE>
                             ______________________


                                207,500 SHARES


                                 COMMON STOCK


                                  PROSPECTUS


                                 June 17, 1999



                                      16.
<PAGE>

                                    PART II

                     INFORMATION NOT REQUIRED IN PROSPECTUS

Item 14.  Other Expenses of Issuance and Distribution.

     The following table sets forth an itemized statement of all estimated
expenses in connection with the issuance and distribution of the securities
being registered:

     SEC Registration fee.............................................. $ 1,274
     Legal expenses....................................................  35,000
     Accounting fees and expenses......................................  10,000
     Miscellaneous.....................................................   5,000

          Total........................................................ $51,274

     The selling shareholders will bear their own sales commissions and related
sales expenses in connection with this offering, but will not bear any of
expenses listed above.

Item 15.  Indemnification of Officers and Directors.

     As allowed by the California General Corporation Law, Genesys' Articles of
Incorporation provide that the liability of its directors for monetary damages
shall be eliminated to the fullest extent permissible under California law. This
is intended to eliminate the personal liability of a director for monetary
damages in an action brought by or in the right of Genesys for breach of a
director's duties to Genesys or its shareholders, except for liability: (1) for
acts or omissions that involve intentional misconduct or a knowing and culpable
violation of law; (2) for acts or omissions that a director believes to be
contrary to the best interests of Genesys or its shareholders or that involve
the absence of good faith on the part of the director; (3) for any transaction
from which a director derived an improper personal benefit; (4) for acts or
omissions that show a reckless disregard for the director's duty to Genesys or
its shareholders in circumstances in which the director was aware, or should
have been aware, in the ordinary course of performing a director's duties, of a
risk of serious injury to Genesys or its shareholders; (5) for acts or omissions
that constitute an unexcused pattern of inattention that amounts to an
abdication of the director's duty to Genesys or its shareholders; (6) with
respect to certain transactions, or the approval of transactions, in which a
director has a material financial interest; and (7) with respect to approval of
certain improper distributions to shareholders or certain loans or guarantees.
This provision does not eliminate or limit the liability of an officer for any
act or omission as an officer, notwithstanding that the officer is also a
director or that his actions, if negligent or improper, have been ratified, by
the Board of Directors. Further, the provision has no effect on claims arising
under federal or state securities laws and does not affect the availability of
injunctions and other equitable remedies available to Genesys' shareholders for
any violation of a director's fiduciary duty to Genesys or its shareholders.
Although the validity and scope of the legislation underlying the provision have
not yet been interpreted to any significant extent by the California courts, the
provision may relieve directors of monetary liability to Genesys for grossly
negligent conduct, including conduct in situations involving attempted takeovers
of Genesys.

     Genesys' Bylaws permit it to indemnify its officers and directors to the
fullest extent permitted by law. In addition, Genesys' Articles of Incorporation
expressly authorize the use of indemnification agreements, and Genesys has
entered into separate indemnification agreements with each of its directors and
its executive officers. These agreements required Genesys to indemnify its
officer and directors to the fullest extent permitted by law, including
circumstances in which indemnification would otherwise be discretionary. Among
other things the agreements require Genesys to indemnify directors and officers
against certain liabilities that may arise by reason of their status or service
as directors and officers and to advance their expenses incurred as a result of
any proceeding against them as to which they could be indemnified.


                                     II-1
<PAGE>
Item 16.  Exhibits.

2.1   Agreement and Plan of Reorganization, dated as of December 9, 1998, by and
      among Genesys, Plato Acquisition Co. and Plato Software Corporation and
      other parties thereto. (1)

4.1   Registration Rights Agreement, dated December 9, 1998, between Genesys and
      the other parties thereto. (1)

5.1   Opinion of Brobeck, Phleger & Harrison LLP.

23.1  Consent of Arthur Andersen LLP.

23.2  Consent of Brobeck, Phleger & Harrison LLP (included in Exhibit 5.1
      hereto).

24.1  Power of Attorney (included on page II-4 hereto).

___________
(1)  Incorporated by reference from Genesys' Current Report of Form 8-K, filed
     with the Commission on January 14 1999.

Item 17.  Undertakings.

     The undersigned Registrant hereby undertakes:

     (1) To file, during any period in which offers or sales are being  made, a
post-effective amendment to this Registration Statement: (i) to include any
prospectus required by section 10(a)(3) of the Securities Act of 1933; (ii) to
reflect in the prospectus any facts or events arising after the effective date
of the Registration Statement (or the most recent post-effective amendment
thereof) which, individually or in the aggregate, represent a fundamental change
in the information set forth in the Registration Statement; and (iii) to include
any material information with respect to the plan of distribution not previously
disclosed in the Registration Statement or any material change to such
information in the Registration Statement; provided, however, that (i) and (ii)
do not apply if the Registration Statement is on Form S-3 or Form S-8, and the
information required to be included in a post-effective amendment by (i) and
(ii) is contained in periodic reports filed by the Registrant pursuant to
Section 13 or Section 15 of the Securities Exchange Act of 1934 that are
incorporated by reference in the Registration Statement.

     (2) That, for the purpose of determining any liability under the Securities
Act of 1933, each such post-effective amendment shall be deemed to be a new
registration statement relating to the securities offered therein, and the
offering of such securities at that time shall be deemed to be the initial bona
fide offering thereof.

     (3) To remove from registration by means of a post-effective amendment any
of the securities being registered which remain unsold at the termination of the
offering.

     Insofar as indemnification for liabilities arising under the Securities Act
of 1933 may be permitted to directors, officers and controlling persons of the
registrant pursuant to the foregoing provisions, or otherwise, the registrant
has been advised that in the opinion of the Securities and Exchange Commission
such indemnification is against public policy as expressed in the Act and is,
therefore, unenforceable. In the event that a claim for indemnification against
such liabilities (other than the payment by the registrant of expenses incurred
or paid by a director, officer or controlling person of the registrant in the
successful defense of any action, suit or proceeding) is asserted by such
director, officer or controlling person in connection with the securities being
registered, the registrant will, unless in the opinion of its counsel the matter
has been settled by controlling precedent, submit to a court of appropriate
jurisdiction the question whether such indemnification by it is against public
policy as expressed in the Act and will be governed by the final adjudication of
such issue.


                                     II-2
<PAGE>
     The undersigned registrant hereby undertakes that, for purposes of
determining any liability under the Securities Act of 1933, each filing of the
registrant's annual report pursuant to Section 13(a) or Section 15(d) of the
Securities Exchange Act of 1934 that is incorporated by reference in the
registration statement shall be deemed to be a new registration statement
relating to the securities offered therein, and the offering of such securities
at that time shall be deemed to be the initial bona fide offering thereof.

     For purposes of determining any liability under the Securities Act of 1933,
the information omitted from the form of prospectus filed as part of this
Registration Statement in reliance upon Rule 430A and contained in a form of
prospectus filed by the registrant pursuant to Rule 424(b)(1) or (4) or 497(h)
under the Securities Act shall be deemed to be part of this Registration
Statement as of the time it was declared effective.


                                     II-3
<PAGE>
                                  SIGNATURES

     Pursuant to the requirements of the Securities Act of 1933, the Registrant
certifies that it has reasonable grounds to believe that it meets all
requirements for filing on Form S-3 and has duly caused this registration
statement to be signed on its behalf by the undersigned, thereunto duly
authorized in the City of San Francisco, State of California, on this 17th day
of June, 1999.

                               GENESYS TELECOMMUNICATIONS LABORATORIES, INC.



                               By: /s/ Ori Sasson
                                   ------------------------------------
                                      Ori Sasson
                                      Chief Executive Officer


                               POWER OF ATTORNEY

Know all persons by these presents, that each person whose signature appears
below constitutes and appoints, jointly and severally, Ori Sasson and Richard
DeGolia, and each one of them, his attorneys-in-fact, each with the power of
substitution and resubstitution, for him in any and all capacities, to sign any
and all amendments (including post-effective amendments) to this Registration
Statement and any registration statement for the same offering covered by this
Registration Statement that is to be effective upon filing pursuant to Rule
462(b) promulgated under the Securities Act of 1933, as amended, and all post-
effective amendments thereto, and to file the same, with exhibits thereto and
other documents in connection therewith, with the Securities and Exchange
Commission, granting unto said attorneys-in-fact and agents, and each of them
full power and authority to do and perform each and every act and thing
requisite and necessary to be done in and about the premises, as fully to all
intents and purposes as he might or could do in person, hereby ratifying and
confirming all that each of said attorneys-in-fact, or his substitute or
substitutes, may do or cause to be done by virtue hereof.

Pursuant to the requirements of the Securities Act of 1933, as amended, this
Registration Statement has been signed by the following persons in the
capacities and on the dates indicated:

<TABLE>
<CAPTION>
             Signature                                      Title                                   Date
             ---------                                      -----                                   ----
<S>                                   <C>                                                 <C>

/s/ Ori Sasson                        Chief Executive Officer and Director                     June 17, 1999
- ------------------------------------  (Principal Executive Officer)
         Ori Sasson

                                      Chairman of the Board of Directors                       June 17, 1999
- ------------------------------------
         Greg Shenkman

/s/ Alec Miloslavsky                  Vice Chairman of the Board of Directors and Chief        June 17, 1999
- ------------------------------------  Technical Officer
         Alec Miloslavsky
</TABLE>


                                     II-4
<PAGE>
<TABLE>
<CAPTION>
             Signature                                      Title                                   Date
             ---------                                      -----                                   ----
<S>                                   <C>                                                 <C>
/s/ Bruce Dunlevie                    Director                                                 June 17, 1999
- ------------------------------------
         Bruce Dunlevie

 /s/ Paul Levy                        Director                                                 June 17, 1999
- ------------------------------------
         Paul Levy

/s/ Christopher D. Brennan            Chief Financial Officer (Principal Financial and         June 17, 1999
- ------------------------------------  Accounting Officer)
         Christopher D. Brennan
</TABLE>


                                     II-5
<PAGE>
                                 EXHIBIT INDEX

EXHIBIT
NUMBER              EXHIBIT TITLE
- -------             -------------


2.1        Agreement and Plan of Reorganization, dated as of December 9, 1998,
           by and among the Company, Plato Software Corporation and Plato
           Acquisition Corp., and other parties thereto. (1)

4.1        Registration Rights Agreement, dated December 9, 1998, between the
           Company and the other parties thereto. (1)

5.1        Opinion of Brobeck, Phleger & Harrison LLP.

23.1       Consent of Arthur Andersen LLP.

23.2       Consent of Brobeck, Phleger & Harrison LLP (included in Exhibit 5.1
           hereto).

24.1       Power of Attorney (included on page II-4 hereto).

___________
(1) Incorporated by reference from the Company's Current Report of Form 8-K,
filed with the Commission on January 14, 1999.

<PAGE>
                                                                     EXHIBIT 5.1



                                June 17, 1999




Genesys Telecommunications Laboratories, Inc.
1155 Market Street
San Francisco, California 94103

Ladies and Gentlemen:

     We have acted as counsel to Genesys Telecommunications Laboratories, Inc.,
a California corporation  (the "Company"), in connection with its registration
of an aggregate of 207,500 shares of its common stock (the "Shares"), which may
be offered for resale by certain stockholders of the Company (the "Selling
Stockholders"), as described in the Company's Registration Statement on Form S-
3, filed with the Securities and Exchange Commission under the Securities Act of
1933, as amended (the "Registration Statement").

     This opinion is being furnished in accordance with the requirements of Item
16 of Form S-3 and Item 601(b)(5)(i) of Regulation S-K.

     We have reviewed the Company's charter documents and the corporate
proceedings taken by the Company in connection with the issuance and sale of the
Shares.  Based on such review, we are of the opinion that the Shares have been
duly authorized, and if, as and when issued in accordance with the Registration
Statement and the related prospectus (as amended and supplemented through the
date of issuance) will be legally issued, fully paid and nonassessable.

     We consent to the filing of this opinion letter as Exhibit 5.1 to the
Registration Statement and to the reference to this firm under the caption
"Legal Matters" in the prospectus which is part of the Registration Statement.
In giving this consent, we do not thereby admit that we are within the category
of persons whose consent is required under Section 7 of the Act, the rules and
regulations of the Securities and Exchange Commission promulgated thereunder, or
item 509 of Regulation S-K.

     This opinion is rendered as of the date first written above and we disclaim
any obligation to advise you of facts, circumstances, events or developments
which hereafter may be brought to our attention and which may alter, affect or
modify the opinion expressed herein.  Our opinion is expressly limited to the
matters set forth above and we render no opinion, whether by implication or
otherwise, as to any other matters relating to the Company or the Shares.



                                    Very truly yours,

                                    BROBECK, PHLEGER & HARRISON LLP


                                    By: /s/ BROBECK, PHLEGER & HARRISON LLP
                                        -----------------------------------

<PAGE>

                                                                    EXHIBIT 23.1



                   Consent of Independent Public Accountants

     As independent public accountants, we hereby consent to the incorporation
by reference in this Form S-3 of our report dated July 17, 1998 included in the
Genesys Telecommunications Laboratories, Inc.'s Form 10-K for the year ended
June 30, 1998 and to all references to our Firm included in this registration
statement.


                                        /s/ ARTHUR ANDERSEN LLP
                                        ---------------------------------
                                        ARTHUR ANDERSEN LLP



San Jose, California
June 15, 1999
     ---


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