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AS FILED WITH THE SECURITIES AND EXCHANGE COMMISSION ON AUGUST 14, 1998
REGISTRATION NO. 333-56231
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SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
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AMENDMENT NO. 3
TO
FORM S-1
REGISTRATION STATEMENT
UNDER
THE SECURITIES ACT OF 1933
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OPTEL, INC.
(Exact name of registrant as specified in its charter)
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DELAWARE 4841 95-4495524
(State or other jurisdiction (Primary Standard Industrial (I.R.S. Employer
of incorporation or organization) Classification Code Number) Identification No.)
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1111 W. MOCKINGBIRD LANE
DALLAS, TEXAS 75247
(214) 634-3800
(Address, including zip code, and telephone number, including
area code, of registrant's principal executive offices)
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LOUIS BRUNEL, PRESIDENT AND CHIEF EXECUTIVE OFFICER
OPTEL, INC.
1111 W. MOCKINGBIRD LANE
DALLAS, TEXAS 75247
(214) 634-3800
(Name, address, including zip code, and telephone number,
including area code, of agent for service)
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Copies to:
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ERIC SIMONSON, ESQ. MICHAEL E. KATZENSTEIN, ESQ. JONATHAN A. SCHAFFZIN, ESQ.
KRONISH, LIEB, WEINER & HELLMAN LLP OPTEL, INC. CAHILL GORDON & REINDEL
1114 AVENUE OF THE AMERICAS 1111 W. MOCKINGBIRD LANE 80 PINE STREET
NEW YORK, NEW YORK 10036-7798 DALLAS, TEXAS 75247 NEW YORK, NEW YORK 10005
(212) 479-6000 (214) 634-3800 (212) 701-3000
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APPROXIMATE DATE OF COMMENCEMENT OF PROPOSED SALE TO PUBLIC: As soon as
practicable after the effective date of this Registration Statement.
If any of the securities being registered on this form are to be offered on
a delayed or continuous basis pursuant to Rule 415 under the Securities Act of
1933, as amended (the "Securities Act"), check the following box. [ ]
If this form is filed to register additional securities for an offering
pursuant to Rule 462(b) under the Securities Act, check the following box and
list the Securities Act registration statement number of the earlier effective
registration statement for the same offering. [ ]
If this form is a post-effective amendment filed pursuant to Rule 462(c)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering. [ ]
If this form is a post-effective amendment filed pursuant to Rule 462(d)
under the Securities Act, check the following box and list the Securities Act
registration statement number of the earlier effective registration statement
for the same offering. [ ]
If delivery of the prospectus is expected to be made pursuant to Rule 434,
please check the following box. [ ]
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CALCULATION OF REGISTRATION FEE
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PROPOSED MAXIMUM PROPOSED MAXIMUM
TITLE OF SECURITIES NUMBER OF SHARES OFFERING PRICE AGGREGATE OFFERING AMOUNT OF
TO BE REGISTERED TO BE REGISTERED PER SHARE PRICE(1) REGISTRATION FEE
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Class A Common Stock, par
value $.01 per share.... $100,000,000 $29,500(2)
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(1) Estimated solely for purposes of calculating the registration fee pursuant
to Rule 457 under the Securities Act.
(2) Previously paid on June 5, 1998.
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THE REGISTRANT HEREBY AMENDS THIS REGISTRATION STATEMENT ON SUCH DATE OR
DATES AS MAY BE NECESSARY TO DELAY ITS EFFECTIVE DATE UNTIL THE REGISTRANT SHALL
FILE A FURTHER AMENDMENT WHICH SPECIFICALLY STATES THAT THIS REGISTRATION
STATEMENT SHALL THEREAFTER BECOME EFFECTIVE IN ACCORDANCE WITH SECTION 8(a) OF
THE SECURITIES ACT OR UNTIL THIS REGISTRATION STATEMENT SHALL BECOME EFFECTIVE
ON SUCH DATE AS THE SECURITIES AND EXCHANGE COMMISSION, ACTING PURSUANT TO SAID
SECTION 8(a), MAY DETERMINE.
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OPTEL, INC.
CROSS-REFERENCE SHEET PURSUANT TO ITEM 501(b) OF
REGULATION S-K, SHOWING THE LOCATION
IN THE PROSPECTUS OF THE ITEMS ON FORM S-1
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NAME AND CAPTION IN FORM S-1 CAPTION OR LOCATION IN PROSPECTUS
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<C> <S> <C>
1. Forepart of the Registration Statement and
Outside Front Cover Page of Prospectus..... Outside Front Cover Page of Prospectus
2. Inside Front and Outside Back Cover Pages
of Prospectus.............................. Inside Front Cover Page; Additional
Information; Outside Back Cover Page
3. Summary Information, Risk Factors and Ratio
of Earnings to Fixed Charges............... Prospectus Summary; Risk Factors
4. Use of Proceeds............................ Use of Proceeds
5. Determination of Offering Price............ Underwriting
6. Dilution................................... Dilution
7. Selling Stockholders....................... Principal and Selling Stockholders
8. Plan of Distribution....................... Outside Front Cover Page; Underwriting
9. Description of Capital Stock to be
Registered................................. Outside Front Cover Page; Prospectus
Summary; Description of Capital Stock;
Certain Federal Income Tax Considerations
10. Interests of Named Experts and Counsel..... Legal; Experts
11. Information with Respect to the
Registrant................................. Prospectus Summary; Risk Factors; Dividend
Policy; Capitalization; Selected
Historical Consolidated Financial and
Operating Data; Management's Discussion
and Analysis of Financial Condition and
Results of Operations; Business;
Management; Principal and Selling
Stockholders; Certain Relationships and
Related Transactions; Description of
Capital Stock; Description of Certain
Indebtedness; Certain Market Information;
Financial Statements
12. Disclosure of Commission Position on
Indemnification for Securities Act
Liabilities................................ Management
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INFORMATION CONTAINED HEREIN IS SUBJECT TO COMPLETION OR AMENDMENT. A
REGISTRATION STATEMENT RELATING TO THESE SECURITIES HAS BEEN FILED WITH THE
SECURITIES AND EXCHANGE COMMISSION. THESE SECURITIES MAY NOT BE SOLD NOR MAY
OFFERS TO BUY BE ACCEPTED PRIOR TO THE TIME THE REGISTRATION STATEMENT BECOMES
EFFECTIVE. THIS PROSPECTUS SHALL NOT CONSTITUTE AN OFFER TO SELL OR THE
SOLICITATION OF AN OFFER TO BUY NOR SHALL THERE BE ANY SALE OF THESE SECURITIES
IN ANY STATE IN WHICH SUCH OFFER, SOLICITATION OR SALE WOULD BE UNLAWFUL PRIOR
TO REGISTRATION OR QUALIFICATION UNDER THE SECURITIES LAWS OF ANY SUCH STATE.
SUBJECT TO COMPLETION, DATED AUGUST 14, 1998
PROSPECTUS
SHARES
OPTEL, INC. [LOGO]
CLASS A COMMON STOCK
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Of the shares (the "Shares") of Class A Common Stock, par value $.01
per share (the "Class A Common Stock"), offered hereby (the "Offering"),
Shares are being offered by OpTel, Inc. ("OpTel" or the "Company") and
Shares are being offered by certain stockholders of the Company (the "Selling
Stockholders"). See "Principal and Selling Stockholders." The Company will not
receive any proceeds from the sale of Shares by the Selling Stockholders.
Prior to the Offering, there has been no public market for the Class A
Common Stock of the Company. It is currently estimated that the initial public
offering price will be between $ and $ per share. See
"Underwriting" for a discussion of the factors to be considered in determining
the initial public offering price. OpTel has applied for quotation of the Class
A Common Stock on the National Association of Securities Dealers Automated
Quotation System ("Nasdaq") National Market System (the "Nasdaq National
Market") under the symbol "OTEL" upon effectiveness of the Registration
Statement.
Immediately following the Offering, the Company will have outstanding shares
of two classes of common stock, the Class A Common Stock and the Class B Common
Stock, par value $.01 per share (the "Multi-Vote Common" and, together with the
Class A Common Stock, the "Common Stock"). The rights of the holders of the
Class A Common Stock and the Multi-Vote Common are substantially identical,
except that (i) holders of the Class A Common Stock are entitled to one vote for
each issued and outstanding share and holders of the Multi-Vote Common are
entitled to 10 votes for each issued and outstanding share and (ii) the
Multi-Vote Common is fully convertible into Class A Common Stock at any time at
the option of the holder or automatically upon the occurrence of a Conversion
Event (as defined herein), on a one-for-one basis. Except as provided by law,
holders of both classes vote together as one class on all matters submitted to a
vote of stockholders including the election of directors. See "Description of
Capital Stock."
Immediately following the Offering, Le Groupe Videotron Ltee ("GVL"), owner
of the second largest cable television operator in Canada, will own
approximately % of the outstanding Multi-Vote Common, representing
approximately % of the total voting power of the outstanding Common Stock.
See "Risk Factors -- Control by GVL" and "Principal and Selling Stockholders."
SEE "RISK FACTORS" BEGINNING ON PAGE 11 FOR A DISCUSSION OF CERTAIN FACTORS
THAT SHOULD BE CONSIDERED BY PROSPECTIVE PURCHASERS OF THE CLASS A COMMON STOCK
OFFERED HEREBY.
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THESE SECURITIES HAVE NOT BEEN APPROVED OR DISAPPROVED BY THE SECURITIES AND
EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION NOR HAS THE SECURITIES
AND EXCHANGE COMMISSION OR ANY STATE SECURITIES COMMISSION PASSED UPON THE
ACCURACY OR ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY IS A
CRIMINAL OFFENSE.
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UNDERWRITING PROCEEDS TO
PRICE TO DISCOUNTS AND PROCEEDS TO SELLING
PUBLIC COMMISSIONS (1) COMPANY(2) STOCKHOLDERS
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Per Share............................ $ $ $ $
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Total(3)............................. $ $ $ $
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(1) The Company and the Selling Stockholders have agreed to indemnify the
Underwriters against certain liabilities, including liabilities under the
Securities Act of 1933, as amended (the "Securities Act"). See
"Underwriting."
(2) Before deducting expenses payable by the Company estimated at $750,000.
(3) The Company has granted to the Underwriters a 30-day option to purchase
up to an aggregate of additional shares of the Class A Common
Stock on the same terms and conditions as set forth above solely to cover
over-allotments, if any. See "Underwriting." If such option is exercised
in full, the total Price to Public, Underwriting Discounts and
Commissions and Proceeds to Company will be $ , $ and
$ , respectively.
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The Shares are being offered by the several Underwriters named herein,
subject to prior sale, when, as and if delivered and accepted by them and
subject to certain conditions. The Underwriters reserve the right to withdraw,
cancel or modify the Offering and to reject orders in whole or in part. It is
expected that delivery of the Class A Common Stock will be made against payment
therefor on or about , 1998, at the offices of Smith Barney Inc., 333
West 34th Street, New York, New York 10001.
SALOMON SMITH BARNEY
GOLDMAN, SACHS & CO.
BEAR, STEARNS & CO. INC.
CIBC OPPENHEIMER
, 1998
<PAGE> 4
CERTAIN PERSONS PARTICIPATING IN THIS OFFERING MAY ENGAGE IN TRANSACTIONS
THAT STABILIZE, MAINTAIN OR OTHERWISE AFFECT THE PRICE OF THE SHARES INCLUDING
ENTERING STABILIZING BIDS, EFFECTING SYNDICATE COVERING TRANSACTIONS AND THE
IMPOSITION OF PENALTY BIDS. CERTAIN PERSONS PARTICIPATING IN THIS OFFERING MAY
ALSO ENGAGE IN PASSIVE MARKET MAKING TRANSACTIONS IN THE COMMON STOCK ON THE
NASDAQ NATIONAL MARKET. SEE "UNDERWRITING."
2
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PROSPECTUS SUMMARY
The following summary is qualified in its entirety by, and should be read
in conjunction with, the more detailed information included elsewhere in this
Prospectus, including the Consolidated Financial Statements and the notes
thereto. As used in this Prospectus, the terms "Company" or "OpTel" mean OpTel,
Inc., a Delaware corporation, and its subsidiaries, except where the context
otherwise requires. Certain terms used herein are defined in the glossary
attached hereto as Appendix A. References to fiscal years throughout this
Prospectus are to the Company's fiscal years, which end on August 31 of each
calendar year. Unless otherwise indicated, the information in this Prospectus
(i) assumes an initial public offering price of $ per share, (ii) assumes
the Underwriters' over-allotment option will not be exercised, (iii) gives
effect to the conversion of the outstanding shares of OpTel's Class C Common
Stock, par value $.01 per share ("Non-Voting Common"), into shares of Class A
Common Stock upon consummation of the Offering, (iv) gives effect to the
conversion of the outstanding shares of OpTel's 9.75% Series A Preferred Stock,
par value $.01 per share ("Series A Preferred"), into shares of Multi-Vote
Common upon consummation of the Offering, (v) gives effect to the conversion of
the outstanding shares of OpTel's 8% Series B Preferred Stock, par value $.01
per share ("Series B Preferred"), into shares of Class A Common Stock promptly
following the consummation of the Offering and (vi) gives effect to a for 1
stock split which will be effected concurrently with the consummation of the
Offering (the "Split"). Prospective investors should carefully consider the
factors set forth in "Risk Factors." This Prospectus contains "forward-looking"
statements concerning the Company's operations, economic performance and
financial condition, which are subject to inherent risks and uncertainties,
including those identified under "Risk Factors."
THE COMPANY
OpTel is a leading network based provider of integrated communications
services, including local and long distance telephone and cable television
services, to residents of multiple dwelling units ("MDUs") in the United States.
As a rapidly growing integrated communications provider ("ICP"), OpTel continues
to build upon its position as the largest provider of private cable television
services to MDUs in the United States. In each market that it serves, OpTel
seeks to become the principal competitor in the MDU marketplace to the incumbent
local exchange carrier ("ILEC") and the incumbent franchise cable television
operator by providing a package of voice, video and Internet access services at
competitive prices. OpTel believes its contractual relationships with MDU owners
and associations and its ability to deliver an integrated service offering to
MDU residents over its own networks provide it with a competitive advantage.
MDUs comprise a wide variety of high density residential complexes,
including high- and low-rise apartment buildings, condominiums, cooperatives,
town houses and mobile home communities. According to 1990 U.S. Census Bureau
data, there are more than 13.2 million dwelling units in MDUs with greater than
10 dwelling units in the United States. Within the MDU market, the Company
focuses on MDUs of 150 or more dwelling units ("Large MDUs"). Based on industry
sources, the Company believes that, within its existing markets, as of March 25,
1998, there were approximately 3.0 million dwelling units within these Large
MDUs.
The Company is currently building telecommunications infrastructure in its
serviced markets and expects, by the end of calendar 1999, to be in a position
to offer facilities based telecommunications services in each of its major
markets. The Company presently offers services where it has a right of entry
agreement ("Right of Entry") with an MDU owner to provide its cable television
and/or telecommunications services. The Company classifies a unit as "passed" if
it is within an MDU for which the Company has a Right of Entry and the Company
has connected the equipment necessary to provide services. As of May 31, 1998,
the Company had 369,968 units passed for cable television services. At that
date, OpTel had 202,355 cable television subscribers and 7,046 telecommunication
lines in service.
OpTel began operations in April 1993 with a strategy of consolidating the
then fragmented "private cable" television, or non-franchise cable television,
industry serving MDUs. Securing long-term Rights of Entry has been an integral
element of this strategy. The Company's Rights of Entry typically have original
terms of 10 to 15 years (five years for Rights of Entry with condominium
associations). The weighted average unexpired term of the Company's Rights of
Entry was approximately eight years as of May 31, 1998
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<PAGE> 6
(assuming the Company's exercise of available renewal options). Rights of Entry
generally provide financial incentives to the property owners to promote and
sell the Company's cable television and telecommunications services to MDU
residents. The Company provides video programming to MDUs primarily under
exclusive Rights of Entry. The Company initially offered shared tenant
telecommunications services ("STS") to MDUs serviced under telephone Rights of
Entry utilizing remote private branch exchange ("PBX") switches. In accordance
with its communications strategy, the Company has begun the process of migrating
its STS traffic to its own central office switches and its own network
facilities. The Company intends to grow its business by negotiating additional
Rights of Entry to serve MDUs currently served by other providers and newly-
constructed MDUs, by acquiring other existing operators that serve MDUs, as
appropriate, and by providing MDUs it currently serves for cable television with
additional services, such as telephone and Internet access.
The Company currently provides cable television and telecommunications
services in a number of metropolitan areas including Houston, Dallas-Fort Worth,
Los Angeles, San Diego, Miami-Ft. Lauderdale, Phoenix, Denver, San Francisco,
Chicago, Atlanta and Orlando-Tampa. The Company has commenced offering central
office switched local exchange services in Houston and Dallas-Fort Worth and is
licensed as a competitive local exchange carrier ("CLEC") in each of its other
major markets. The Company selected its current markets based upon their growth
characteristics, competitive conditions, MDU concentrations, favorable
demographics and regulatory environment.
Since April 1995, OpTel has been indirectly majority owned by Le Groupe
Videotron Ltee ("GVL"), which also owns the second largest cable television
operator in Canada (based on number of subscribers). GVL has invested
approximately $250 million in OpTel in the form of equity capital and
subordinated convertible notes (including accrued interest). See "-- Recent
Developments." These invested amounts have been critical to OpTel's growth. In
addition, key members of the Company's management team gained experience in the
competitive offering of telecommunications and cable television to residential
markets while serving as executives of a GVL affiliate in the United Kingdom.
OpTel management's extensive operating experience in both the telecommunications
and cable television industries, including the construction and design of
networks and sales and customer support, provides OpTel with significant
expertise in managing and developing an infrastructure to support voice, video
and Internet access operations.
OpTel was incorporated in Delaware in July 1994 as the successor to a
California limited partnership that was organized in April 1993. The Company's
principal offices are located at 1111 W. Mockingbird Lane, Dallas, Texas 75247,
and its telephone number is (214) 634-3800.
STRATEGY
OpTel's goal is to become the nation's largest ICP focusing on MDU markets.
OpTel's strategy for achieving this goal includes the following key components:
Provide an Integrated Service Offering. OpTel believes that by utilizing a
single advanced network infrastructure it can be among the first to market a
competitive integrated package of voice and video services in its target
markets. The Company plans to supplement its voice and video offerings with high
speed Internet access in all of its serviced markets. The Company also intends
to introduce integrated billing of its bundled services during fiscal 1999.
Deploy Cost Effective Networks. OpTel's networks are specifically designed
to provide services to MDUs. A substantial amount of the capital required to
provide property-specific voice and video services to an individual MDU is
invested only after the Company and the owner of the MDU have entered into a
Right of Entry for the MDU and therefore will only be incurred shortly before
properties are first brought into service or as needed to bring non-network
served MDUs onto the Company's networks. In markets served by the Company's
microwave networks, OpTel expects that the incremental capital required for it
to launch central office switched telecommunications services and to connect
customers will be lower than that of its competitors. As a result, OpTel expects
to enjoy a lower network cost structure than certain of its competitors.
Pursue Focused Marketing Strategy. The Company negotiates long term Rights
of Entry with MDU owners under which the Company obtains, among other things,
the exclusive right to provide cable television
4
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services to an MDU or group of MDUs and an undertaking by the MDU owner to
promote OpTel as the preferred telecommunications alternative to the ILEC within
the MDU. The Rights of Entry generally provide MDU owners with financial
incentives to work closely with the Company to promote its products and
services. The Company offers prospective customers the opportunity to subscribe
for Company services at the same time they sign their unit leases. The Company
believes this access, coupled with customer preference for a single source of
cable television and telecommunications services, significantly enhances its
customer marketing efforts.
Provide Superior Customer Service. The Company has dedicated resources to
providing services that attract and retain subscribers. The Company has a
national customer service center staffed with knowledgeable representatives to
address the needs of customers 24-hours-a-day, seven-days-a-week and dedicated
local service teams that provide prompt installation and response to customer
service calls. Because the Company believes that the best way to control the
quality and consistency of technical and field services is to train and
supervise the service technicians, the Company relies primarily on its own
personnel to perform these functions.
Pursue Selective Acquisitions and Strategic Relationships. To expand its
markets and to achieve critical mass in its existing markets, the Company often
evaluates opportunities to make acquisitions. Since May 1996, the Company has
completed six acquisitions representing approximately 700 MDUs served and
103,000 subscribers. In addition, the Company has entered into a strategic
relationship for the delivery of high speed Internet access services and will
continue to evaluate other alliances, including those permitting it to host
additional third-party traffic on its switches.
RISK FACTORS
The Company operates in highly competitive market segments which are
subject to extensive regulation at the federal, state and local level. The
Company has recently begun introducing central office switched
telecommunications services to MDUs. The Company's success in providing
telecommunications services, as well as cable television and Internet access
services, is dependent upon a number of factors, some of which are controlled by
the Company and some of which are controlled by third parties, including ILECs,
MDU owners and residents and government entities. Such factors include risks
associated with the Company's history of net losses and negative cash flow, the
Company's substantial indebtedness and the insufficiency of its earnings to
cover fixed charges, the significant capital requirements of the Company's
operations and the Company's dependence upon its strategic relationships with
MDU owners. See "Risk Factors" for a detailed discussion of certain factors
which should be considered by purchasers of the Class A Common Stock.
RECENT DEVELOPMENTS
The Company commenced operating a central office telephone switch in
Houston in September 1997 and has migrated most of its telecommunications
subscribers in the Houston market to this switch. The Company has recently
commenced operating a central office telephone switch in the Dallas-Fort Worth
market and intends to migrate the MDUs it currently serves through PBX switches
in that market to that central office switch over the coming months.
On April 13, 1998, OpTel completed the acquisition of the private cable
television and telecommunications service agreements and related assets of
Interactive Cable Systems, Inc. ("ICS") in Houston, Dallas-Fort Worth, Los
Angeles, San Diego, Miami-Ft. Lauderdale, Phoenix, Denver, San Francisco,
Chicago, Atlanta, Orlando-Tampa, Indianapolis, Austin and greater Washington,
D.C. (the "ICS Operations"), subject to the consummation of certain transfer
conditions. As of May 31, 1998, OpTel had acquired approximately 66,000 cable
television and telecommunications units under contract (or approximately 72% of
the approximately 90,000 units under contract to be acquired). A corresponding
percentage of the aggregate $80.8 million purchase price remains in escrow
subject to release upon fulfillment of transfer conditions. While the Company
expects the transfer of the remaining units to be completed over the next few
months, the transfer of these units is subject to certain conditions, including
the receipt of third party consents, and there can be no assurance that the
transfer of all or part of the balance will be completed. See "Risk Factors --
5
<PAGE> 8
Risks Associated with Acquisitions." The Company also services, under a
management agreement, the approximately 24,000 units with respect to which there
remain unsatisfied transfer conditions. Pursuant to its management agreement
with ICS, during the management period the Company receives all the revenues
from and incurs the expenses associated with delivering services to such units.
The $80.8 million purchase price comprises approximately $4.5 million in cash,
approximately $16.1 million in shares of Class A Common Stock, approximately
$59.4 million in shares of Series B Preferred plus assumed liabilities of $0.8
million. Promptly following the consummation of the Offering, the Series B
Preferred will be converted into shares of Class A Common Stock (based on an
assumed initial public offering price of $ per share).
Effective March 1, 1998, the Company's majority stockholder, VPC
Corporation ("VPC"), an indirect wholly-owned subsidiary of GVL, exchanged
$139.2 million of the Company's 15% Convertible Notes (the "GVL Notes"),
constituting all of the outstanding GVL Notes (including accrued interest), for
approximately 6,962 shares of Series A Preferred. Upon consummation of the
Offering, the Series A Preferred will be converted into shares of
Multi-Vote Common (based on an assumed initial public offering price of
$ per share).
On July 7, 1998, the Company consummated a private placement (the "Notes
Offering") of $200 million principal amount of 11 1/2% Senior Notes Due 2008
(the "1998 Notes"). The net proceeds of the Notes Offering were approximately
$194.1 million. Of this amount, approximately $126.3 million was used to repay
all outstanding amounts under the Company's senior secured credit facility (the
"Senior Credit Facility") and to pay other costs associated with terminating the
Senior Credit Facility (the "Senior Credit Facility Retirement"), and
approximately $22.0 million was placed in an escrow account to fund the first
two interest payments on the 1998 Notes. See "Description of Certain
Indebtedness -- The 1998 Notes."
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THE OFFERING
Class A Common Stock offered by
the Company..................... shares
Class A Common Stock offered by
the Selling Stockholders........ shares
________
Total...................... shares
Common Stock outstanding after
the Offering.................... shares of Class A Common Stock(1)
shares of Multi-Vote Common(2)
________
shares of Common Stock(1)
Use of Proceeds................. The Company intends to use the net proceeds
from the Offering for capital expenditures
related to the purchase and installation of
communications equipment and for general
corporate purposes, including working capital
related to its expansion into new markets.
The Company will not receive any proceeds
from the sale of Shares by the Selling
Stockholders. See "Use of Proceeds."
Proposed Nasdaq National Market
Symbol........................ OTEL
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(1) Excludes (i) 17,642.53 shares of Class A Common Stock issuable upon exercise
of presently exercisable stock options granted to officers, employees and
consultants at a weighted average exercise price of $84.28 per share and
(ii) 35,127.22 shares of Class A Common Stock issuable upon exercise of
presently exercisable warrants at a weighted average exercise price of
$59.81 per share.
(2) The Multi-Vote Common is fully convertible into Class A Common Stock, on a
one-for-one basis, at any time at the option of the holder or upon the
occurrence of a Conversion Event. Upon consummation of the Offering, each of
(i) the transfer of beneficial ownership of the Multi-Vote Common to any
person or entity that is not a Permitted Holder (defined generally as
certain affiliates of GVL and Caisse de depot et placement du Quebec
("Caisse")) or (ii) any event or circumstance which results in such holder
of Multi-Vote Common ceasing to be a Permitted Holder will be a Conversion
Event. See "Description of the Capital Stock."
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SUMMARY CONSOLIDATED FINANCIAL AND OPERATING DATA
The summary consolidated financial data as of and for the eight month
period ended August 31, 1995 and the years ended August 31, 1996 and 1997 have
been derived from the consolidated financial statements of the Company included
elsewhere herein and audited by Deloitte & Touche LLP, independent auditors, as
set forth in their report thereon also included herein. The summary historical
consolidated financial and operating data presented below as of and for the nine
month periods ended May 31, 1997 and 1998 have been derived from unaudited
consolidated financial statements of the Company. In the opinion of management,
the unaudited consolidated financial statements have been prepared on the same
basis as the audited financial statements and include all adjustments, which
consist only of normal recurring adjustments, necessary for the fair
presentation of the Company's financial position and results of operation for
these periods. In 1995, the Company changed its fiscal year end to August 31 to
match that of its majority stockholder. As a result of the change in fiscal year
end and the Company's history of growth through acquisitions, the Company's
historical financial results are not directly comparable from period to period,
nor are they indicative of future results of operations in many respects. The
unaudited pro forma balance sheet data as of May 31, 1998 give effect to the
Notes Offering and the Senior Credit Facility Retirement, as though such events
occurred on such date. The unaudited pro forma as adjusted balance sheet data as
of May 31, 1998 give effect to each of the above pro forma adjustments as well
as the Offering as if such events had occurred on such date. The unaudited pro
forma consolidated operations data for the year ended August 31, 1997 and the
nine months ended May 31, 1998 give effect to the Notes Offering, the Senior
Credit Facility Retirement, the acquisition of the ICS Operations and the
Offering as if such events had occurred at the beginning of the periods
presented. The unaudited pro forma consolidated statements of operations data
and the unaudited pro forma balance sheet data are not necessarily indicative of
what the actual results of operations or financial position of the Company would
have been had such events occurred at such dates, nor do they purport to
represent the Company's results of operations or financial position for future
periods. The following information should be read in conjunction with
"Management's Discussion and Analysis of Financial Condition and Results of
Operations," "Business," the Consolidated Financial Statements of the Company
and the notes thereto and the Pro Forma Financial Information, appearing
elsewhere in this Prospectus.
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HISTORICAL PRO FORMA
-------------------------------------------------------- -------------------------
EIGHT MONTH YEAR ENDED NINE MONTHS
PERIOD ENDED AUGUST 31, NINE MONTHS ENDED YEAR ENDED ENDED
AUGUST 31, ------------------- MAY 31, MAY 31, AUGUST 31, MAY 31,
1995 1996 1997 1997 1998 1997(1)(2) 1998(1)(2)
------------ -------- -------- -------- -------- ----------- -----------
(DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<S> <C> <C> <C> <C> <C> <C> <C>
CONSOLIDATED OPERATIONS
DATA
Revenues:
Cable television........ $ 8,783 $ 25,893 $ 36,915 $ 26,915 $ 42,195 $ 51,334 $ 51,808
Telecommunications...... 788 1,711 2,922 2,202 2,721 5,131 3,810
-------- -------- -------- -------- -------- -------- --------
Total
revenues...... 9,571 27,604 39,837 29,117 44,916 56,465 55,618
Operating expenses:
Programming, access fees
and revenue
sharing.............. 4,558 11,868 19,202 14,016 20,213 28,149 25,030
Customer support,
general and
administrative....... 12,055 19,636 28,926 19,842 25,044 35,530 28,861
Depreciation and
amortization......... 2,420 8,676 14,505 9,934 18,432 25,952 25,930
-------- -------- -------- -------- -------- -------- --------
Total operating
expenses................ 19,033 40,180 62,633 43,792 63,689 89,631 79,821
-------- -------- -------- -------- -------- -------- --------
Loss from operations...... (9,462) (12,576) (22,796) (14,675) (18,773) (33,166) (24,203)
Interest expense,
net(3).................. (1,169) (5,854) (25,739) (16,993) (29,459) (33,677) (38,605)
-------- -------- -------- -------- -------- -------- --------
Loss before income
taxes................... (10,631) (18,430) (48,535) (31,668) (48,232) (66,843) (62,808)
Net loss(4)............... $(10,161) $(18,430) $(48,535) $(31,668) $(48,232) $$(66,843) $(62,808)
-------- -------- -------- -------- -------- -------- --------
Dividends on preferred
stock................... -- -- -- -- (4,068) -- --
Loss attributable to
common equity........... $(10,161) $(18,430) $(48,535) $(31,668) $(52,300) $(66,843) $(62,808)
======== ======== ======== ======== ======== ======== ========
Basic and diluted loss per
share of common
equity(5)............... $ (6.89) $ (8.30) $ (19.98) $ (13.23) $ (20.04) $ $
</TABLE>
8
<PAGE> 11
<TABLE>
<CAPTION>
HISTORICAL PRO FORMA
--------------------- PRO FORMA AS ADJUSTED
AUGUST 31, MAY 31, MAY 31, MAY 31,
1997 1998 1998(1) 1998(1)(2)
---------- -------- --------- -----------
(DOLLARS IN THOUSANDS)
<S> <C> <C> <C> <C>
BALANCE SHEET DATA
Cash and cash equivalents......................... $ 87,305 $ 99,704 $145,619 $
Restricted investments............................ 67,206 55,294 77,079
Property, plant and equipment, net................ 160,442 251,324 251,324
Intangible assets................................. 82,583 160,255 160,956
Total assets...................................... 403,416 576,098 644,499
Convertible notes due stockholder................. 129,604 -- -- --
Total indebtedness................................ 358,177 353,786 428,786
Total liabilities................................. 383,051 393,224 468,224
Stockholders' equity.............................. 20,365 182,874 176,275
</TABLE>
<TABLE>
<CAPTION>
NINE MONTHS
EIGHT MONTH YEAR ENDED ENDED
PERIOD ENDED AUGUST 31, MAY 31,
AUGUST 31, -------------------- ---------------------
1995 1996 1997 1997 1998
------------ -------- --------- --------- ---------
(DOLLARS IN THOUSANDS)
<S> <C> <C> <C> <C> <C>
OTHER FINANCIAL DATA
Net cash flows used in operating
activities....................... $ (3,494) $ (453) $ (15,935) $ (2,623) $ (15,151)
Net cash flows used in investing
activities....................... (72,144) (72,037) (143,125) (129,127) (88,675)
Net cash flows provided by
financing activities............. 72,655 72,131 244,688 243,570 116,225
Capital expenditures(6)............ 22,170 62,121 71,505 44,470 62,015
EBITDA(7).......................... (7,042) (3,900) (8,291) (4,741) (341)
</TABLE>
<TABLE>
<CAPTION>
AS OF
-----------------------------------------
AUGUST 31,
------------------------------ MAY 31,
1995 1996 1997 1998
-------- -------- -------- --------
<S> <C> <C> <C> <C>
OPERATING DATA
CABLE TELEVISION
Units under contract(8)............................. 173,324 241,496 295,149 431,384
Units passed(9)..................................... 170,336 225,433 254,032 397,281
Basic subscribers................................... 75,944 114,163 132,556 217,106
Basic penetration(10)............................... 44.6% 50.6% 52.2% 54.6%
Premium units(11)................................... 39,753 60,641 95,150 175,478
Pay-to-basic ratio(11)(12).......................... 52.3% 53.1% 71.8% 86.7%
Average monthly revenue per basic subscriber(13).... $ 22.84 $ 22.70 $ 24.94 $ 27.74
TELECOMMUNICATIONS
Units under contract(8)............................. 10,322 20,945 39,831 89,911
Units passed(9)..................................... 9,116 12,364 16,572 33,131
Lines(14)........................................... 2,650 4,126 6,185 7,700
Line penetration(15)................................ 29.1% 33.4% 37.3% 26.6%
Average monthly revenue per line(16)................ $ 36.86 $ 42.10 $ 47.23 $ 50.63
</TABLE>
- ---------------
(1) Gives effect to the Notes Offering and the Senior Credit Facility
Retirement and, in the case of the Consolidated Operations Data, the
acquisition of the ICS Operations.
(2) Gives effect to the Offering and the conversion of Non-Voting Common into
Class A Common Stock and the Series A Preferred into Multi-Vote Common upon
consummation of the Offering and the Series B Preferred into Class A Common
Stock promptly following consummation of the Offering. Such conversions
will have no impact on stockholders' equity.
(3) Interest expense, net is reflected net of interest income and interest
capitalized in property, plant and equipment. Includes interest expense on
the GVL Notes of approximately $919,000, $5,342,000, $15,204,000,
$10,671,000 and $9,640,000 for the eight month period ended August 31,
1995, the years ended August 31, 1996 and 1997 and the nine months ended
May 31, 1997 and 1998, respectively.
9
<PAGE> 12
(4) The Company had no taxable income for the periods reported. The Company
reported an income tax benefit of approximately $470,000 for the eight
month period ended August 31, 1995.
(5) Loss per share has been restated to reflect the adoption of Statement of
Financial Accounting Standards No. 128, "Earnings Per Share." Basic and
diluted loss per share are computed in the same manner since common stock
equivalents are antidilutive.
(6) Capital expenditures include expenditures on property, plant and equipment
together with intangible assets excluding expenditures for business
acquisitions.
(7) EBITDA represents earnings before interest expense (net of interest income
and amounts capitalized), income tax benefits, depreciation and
amortization. EBITDA is not intended to represent cash flow from operations
or an alternative to net loss, each as defined by generally accepted
accounting principles. In addition, the measure of EBITDA presented herein
may not be comparable to other similarly titled measures by other
companies. The Company believes that EBITDA is a standard measure commonly
reported and widely used by analysts, investors and other interested
parties in the cable television and telecommunications industries.
Accordingly, this information has been disclosed herein to permit a more
complete comparative analysis of the Company's operating performance
relative to other companies in its industry.
(8) Units under contract represents the number of units currently passed and
additional units with respect to which the Company has entered into Rights
of Entry for the provision of cable television and telecommunications
services, respectively, but which the Company has not yet passed and which
the Company expects to pass within the next five years. At this time
substantially all units under contract for telecommunications are also
under contract for cable television.
(9) Units passed represents the number of units with respect to which the
Company has connected its cable television and telecommunications systems,
respectively. The difference between units under contract and units passed
represents units for which Rights of Entry have been entered into, but
which are not yet connected for cable television and telecommunications
services, respectively.
(10) Basic penetration is calculated by dividing the total number of basic
subscribers at such date by the total number of units passed.
(11) Beginning with the year ended August 31, 1997, to be consistent with most
other cable television providers, the Company revised the method of
reporting premium penetration to include all premium units in the
calculation. Historically the calculation excluded premium channels that
were provided to customers as part of an expanded basic line up or other
special arrangements. Prior years have not been restated. For comparative
purposes, the premium units and the pay-to-basic ratio as of August 31,
1997 and May 31, 1998 presented under the previous method of reporting are
84,875 and 129,553, respectively, and 64.0% and 64.0%, respectively.
(12) Pay-to-basic ratio is calculated by dividing the total number of premium
units by the total number of basic subscribers.
(13) Represents average monthly revenue per the average number of basic
subscribers for the fiscal periods ended as of the date shown.
(14) Lines represent the number of telephone lines currently being provided to
telecommunications subscribers. A telecommunications subscriber can
subscribe for more than one line. The Company has revised its method of
reporting lines to reflect only one line in service where multiple
customers share a single line. The Company has restated the number of lines
previously reported to reflect this change.
(15) Line penetration is calculated by dividing the total number of
telecommunications lines at such date by the total number of units passed.
(16) Represents average monthly revenue per the average number of lines for the
fiscal periods ended as of the date shown.
10
<PAGE> 13
RISK FACTORS
Any investment in the Class A Common Stock offered hereby involves a high
degree of risk. Prospective investors should consider carefully the following
factors in addition to other information set forth elsewhere in this Prospectus.
LIMITED OPERATIONS OF CERTAIN SERVICES; HISTORY OF NET LOSSES AND NEGATIVE CASH
FLOW
OpTel's business commenced in 1993. Historically, substantially all of
OpTel's revenues were derived from providing cable television services. The
Company's telephone and Internet access services only recently have been
initiated or their availability only recently expanded in new market areas.
OpTel expects to increase substantially the size of these operations in the near
future. Prospective investors, therefore, have limited historical financial
information about OpTel upon which to base an evaluation of OpTel's performance
in the markets and for the services that will be its principal focus in the
future. Given OpTel's limited experience operating telecommunications networks,
there can be no assurance that it will be able to compete successfully in the
telecommunications industry.
The development of OpTel's business and the expansion of its networks will
require substantial capital, operational and administrative expenditures, a
significant portion of which may be incurred before the realization of revenues.
These expenditures will result in negative cash flow until an adequate customer
base is established and revenues are realized. Although its revenues have
increased in each of the last three years, OpTel has incurred substantial
up-front operating expenses for marketing, customer operations, administration
and maintenance of facilities, general and administrative expenses and
depreciation and amortization in order to solicit and service customers in
advance of generating significant revenues. As a result of these factors, the
Company has generated operating losses of $6.6 million, $22.8 million, $12.6
million, and $9.5 million for the quarter ended May 31, 1998, fiscal 1997,
fiscal 1996 and the eight months ended August 31, 1995, respectively, as its
cable television and telecommunications customer base has grown. The Company
reported positive EBITDA (as defined in the Glossary) of $1.0 million for the
quarter ended May 31, 1998 as compared with negative EBITDA of $8.3 million,
$3.9 million and $7.0 million for fiscal 1997, fiscal 1996 and the eight months
ended August 31, 1995, respectively. There can be no assurance that OpTel will
achieve or sustain profitability or positive EBITDA in the future. See
"Management's Discussion and Analysis of Financial Condition and Results of
Operations."
SUBSTANTIAL INDEBTEDNESS; INSUFFICIENCY OF EARNINGS TO COVER FIXED CHARGES;
ABILITY TO SERVICE DEBT
The Company's indebtedness is substantial in relation to its stockholders'
equity and cash flow. As of May 31, 1998, after giving pro forma effect to the
Offering, the Notes Offering and the application of a portion of the proceeds
therefrom to effect the Senior Credit Facility Retirement, the Company had total
consolidated indebtedness of approximately $429 million (including approximately
$200 million principal amount of 1998 Notes and $219 million principal amount of
13% Senior Notes Due 2005 (the "1997 Notes")) and stockholders' equity of
approximately $ million. After giving effect to the Offering, the Notes
Offering and the Senior Credit Facility Retirement as if such events had
occurred on the first day of each respective period, the Company's earnings
would have been insufficient to cover its fixed charges and preferred stock
dividends by approximately $74 million for fiscal 1997 and $63 million for the
nine month period ended May 31, 1998. See "Capitalization" and "Selected
Historical Consolidated Financial and Operating Data."
Both the indenture governing the 1998 Notes (the "1998 Indenture") and the
indenture governing the 1997 Notes (the "1997 Indenture" and together with the
1998 Indenture, the "Indentures") impose certain restrictions on the operations
and activities of the Company. See "Description of Certain Indebtedness." The
Company's ability to meet its financial maintenance covenants and to make
scheduled payments of principal of, or to pay interest on, or to refinance, its
indebtedness depends upon the success of its business strategies and its future
performance, which to a significant extent are subject to general economic,
financial, competitive, regulatory and other factors beyond its control. There
can be no assurance that the Company will be able to generate the substantial
increases in cash flow from operations that will be necessary to service its
indebtedness. In the absence of such operating results, the Company could face
substantial liquidity problems
11
<PAGE> 14
and might be required to raise additional financing through the issuance of debt
or equity securities. Further, the Company expects that it may need to refinance
the principal amount of both the 1998 Notes and the 1997 Notes at their
respective maturities. There can be no assurance that the Company will be
successful in raising such financing when required or that the terms of any such
financing will be attractive. See "-- Significant Capital Requirements and Need
for Additional Financing" and "Management's Discussion and Analysis of Financial
Condition and Results of Operations -- Liquidity and Capital Resources."
The degree to which OpTel is leveraged could have adverse consequences to
holders of the Common Stock, including the following: (i) a substantial portion
of OpTel's cash flow from operations will be dedicated to the payment of the
principal of and interest on its indebtedness thereby reducing funds available
for other purposes, (ii) OpTel's vulnerability to changes in general economic
conditions or increases in prevailing interest rates could be increased, (iii)
OpTel's ability to obtain additional financing for working capital, capital
expenditures, acquisitions, general corporate purposes or other purposes could
be impaired, and (iv) OpTel may be more leveraged than certain of its
competitors, which may be a competitive disadvantage.
SIGNIFICANT CAPITAL REQUIREMENTS AND NEED FOR ADDITIONAL FINANCING
The Company will require substantial capital on a continuing basis to
finance cable television and telecommunications network expansion related to
subscriber and market growth, to upgrade existing facilities to desired
technical and signal quality standards and to finance any acquisitions of other
operators. The Company believes, based on its current business plan, that the
net proceeds from the Offering, together with its cash on hand, will provide the
Company with sufficient financial resources to fund its capital requirements
through the third quarter of fiscal 2000. However, the Company's future capital
requirements will depend upon a number of factors, including the Company's
success in obtaining new Rights of Entry, the extent of its telecommunications
roll out, the size and timing of any acquisitions, marketing expenses, staffing
levels and customer growth, as well as other factors that are not within the
Company's control, such as competitive conditions, changes in technology,
government regulation and capital costs. The Company expects to fund additional
capital requirements through internally generated funds and public or private
debt and/or equity financing. There can be no assurance, however, that OpTel
will be successful in raising sufficient debt or equity when required or on
terms that it will consider acceptable. Moreover, the terms of OpTel's
outstanding indebtedness impose certain restrictions upon OpTel's ability to
incur additional indebtedness or issue additional stock. See "Description of
Certain Indebtedness." In addition, GVL has the power to prevent the Company
from obtaining additional debt or equity financing. See "-- Control by GVL."
Failure to generate or raise sufficient funds may require OpTel to delay or
abandon some of its future expansion or expenditures, which would have a
material adverse effect on its growth and its ability to compete in the cable
television and telecommunications industries. See "Management's Discussion and
Analysis of Financial Condition and Results of Operations -- Liquidity and
Capital Resources."
RISKS ASSOCIATED WITH ACQUISITIONS
OpTel expects to continue to make acquisitions of strategically important
businesses in the future when sufficiently attractive opportunities arise.
Acquisitions may divert the resources and management time of OpTel and will
require integration of the acquired operations with OpTel's existing networks
and services. There can be no assurance that any acquisition of assets,
operations or businesses, including the acquisition of the ICS Operations, will
be successfully integrated into OpTel's operations. The Company typically has
acquired businesses that were privately held by entrepreneurs, many of which
businesses were without the same regulatory compliance practices and internal
accounting controls and procedures as the Company. Accordingly, the Company
frequently is required to take remedial actions, which may include the
expenditure of funds and take extensive time to implement. In general, the
Company factors the costs associated with these matters into the terms of its
acquisitions, including, where practicable, through indemnification rights.
However, there can be no assurance that the Company's results of operations will
not be adversely affected by these or other matters arising from past or future
acquisitions. Consistent with its consolidation strategy, OpTel is currently
evaluating and often engages in discussions regarding various acquisition
opportunities. These acquisitions may be funded by cash on hand and/or through
the issuance of OpTel's debt and/or equity
12
<PAGE> 15
securities. It is possible that one or more of such possible future
acquisitions, if completed, could adversely affect OpTel's cash flow, or
increase OpTel's debt, or that such an acquisition could be followed by a
decline in the market value of OpTel's securities.
OpTel recently completed the acquisition of the ICS Operations subject to
the consummation of certain transfer conditions. A portion of the purchase price
paid for the acquisition of the ICS Operations was deposited in escrow subject
to release upon fulfillment of transfer conditions with respect to the
approximately 24,000 units for which there remain unsatisfied transfer
conditions, including the receipt of third party consents. There can be no
assurance that the Company will complete the transfer of all or part of the
balance of the ICS Operations. This Prospectus contains certain financial
information which gives pro forma effect to the acquisition of the ICS
Operations. This financial information is not indicative of the actual results
or financial position that would have been achieved had the acquisition in fact
been completed at the beginning of the periods presented. As of May 31, 1998,
the acquisition of approximately 72% of the ICS Operations had been completed.
RISK ASSOCIATED WITH TELECOMMUNICATIONS STRATEGY
The Company is currently introducing central office switched
telecommunications services to MDUs served by its existing networks. The Company
believes that a successful introduction of these telecommunications services is
important to its long-term growth. Its success will be dependent upon, among
other things, the Company's ability to assess markets, design and install
telecommunications networks, including switches, obtain cooperation of the
ILECs, when needed, and obtain any required government authorizations and
permits, all in a timely manner, at reasonable costs and on satisfactory terms
and conditions, and the willingness of MDU residents to accept a new provider of
telecommunications services. There can be no assurance that the Company will be
able to successfully introduce central office switched telecommunications
services in each of its markets in a timely manner in accordance with its
strategic objectives and failure to do so could have a material adverse effect
on the Company. Specific risks associated with the Company's telecommunications
strategy include:
Switch Installation and Network Enhancement; Lack of Redundant Switches. An
essential element of the Company's telecommunications strategy is the provision
of switched local exchange service. The Company has recently commenced operating
central office switches in its Houston and Dallas-Fort Worth markets and intends
to implement central office switches in substantially all of its major markets
by the end of calendar year 1999. In connection with the implementation of
central office switches in additional markets, the Company will be reconfiguring
its microwave networks in such markets to carry bi-directional voice traffic.
The Company intends to use certain components of its existing infrastructure to
deliver bi-directional transmission utilizing microwave frequencies, principally
in the 23GHz band. While the Company believes this frequency and other required
frequencies are available for license on the paths that will be required, the
Company has not yet commenced frequency coordination in each of its markets and
there can be no assurance regarding path or frequency availability. In addition,
there can be no assurance that the installation of the required switches and the
reconfiguration of the network will be completed on schedule. The failure of the
Company to successfully reconfigure its microwave networks and to have its
switches operational on a timely basis could have a material adverse effect upon
the Company's ability to expand its telecommunications services. In addition,
the Company intends initially to install only one switch in each market. As a
result, a switch failure which disables both the primary and redundant
capabilities of a Company switch may have a material adverse effect on the
Company's ability to provide telecommunications services in the affected market
which may continue for an indefinite period. The Company may seek to enter into
contracts with other telecommunications service providers to provide backup
capabilities in the event of a switch failure. However, there can be no
assurance that the Company will be able to successfully negotiate such
agreements or that such agreements will be available on favorable terms. See
"Business -- Network Architecture."
Reliance On Third Parties. As part of its telecommunications configuration,
the Company may transport telephone traffic across municipal boundaries or local
access and transport areas ("LATAs") which may require the Company to have
multiple interconnection agreements. While the Company has entered into
interconnection agreements with ILECs serving portions of its markets, the
Company is currently negotiating
13
<PAGE> 16
agreements for the interconnection of its networks with the network of other
ILECs in certain of the metropolitan areas the Company serves. There can be no
assurance that the Company will be able to successfully negotiate
interconnection agreements with the ILEC or any other local exchange carrier
("LEC") in each market where the Company plans to offer central office switched
telecommunications services or that it will be able to do so on favorable terms.
In addition, the Company has experienced delays and difficulties accessing
inside wiring used or owned exclusively by the ILEC even in circumstances where
it has a Right of Entry. The failure to negotiate the necessary interconnection
agreements or gain access to inside wiring used or owned exclusively by the ILEC
could have a material adverse effect upon the Company's ability to expand its
telecommunication services. Currently, the Company provides local telephone
service as an STS provider in most of its markets. STS providers generally use
the ILEC's facilities (although in many states CLECs can now supply STS
operators with facilities) to provide local telephone service as a reseller,
subject to state regulation. If LECs were no longer required to provide tariffed
services to STS providers or if STS-type service classifications were to be
eliminated, the Company's telephone operations could be materially adversely
affected. The Company relies on the services of a third-party vendor to provide
certain carrier-to-carrier billing services. The failure by such vendor to
accurately bill interexchange carriers' ("IXCs") access charges could have a
material adverse effect on the Company.
Uncertainties Related to Reciprocal Compensation. The Telecommunications
Act of 1996, as amended (the "Telecom Act"), requires ILECs to provide
reciprocal compensation to other carriers for local traffic terminated on such
other carrier's network. Notwithstanding this requirement, a number of ILECs
have taken the position that traffic terminated to Internet service providers
("ISPs") is not local traffic. Competitive carriers generally have been
successful in challenging this position before the public utility commissions
("PUCs") in several states. However, this issue is under consideration and
subject to review at the Federal Communications Commission (the "FCC"), various
state PUCs and state and federal courts. There can be no assurance that traffic
terminated to an ISP will not ultimately be held to be exempt from the
reciprocal compensation requirements.
Uncertainties Related To Access Charges. The Company charges IXCs "access
charges" for the right to terminate and originate traffic on the Company's local
network. The Company depends in substantial part upon these access charges to
defray the costs of its network build-out. At least one IXC has questioned the
reasonableness of the Company's access rate and has refused to pay any access
rate greater than that charged by the ILEC in the same local calling area.
Although the Company expects to prevail in this dispute, there can be no
assurance that the Company's access rates will not now, or in the future, be
found to be unreasonable, or that regulatory or market forces will not compel
the Company to lower its access rates, which could, in either case, materially
adversely affect the profitability or the speed of deployment of the Company's
local telephone network.
Potential 911, E-911 and Intrusion Alarm Liability. The Company delivers
local exchange service, including access to emergency ("911") services, to MDU
residents through either its central office switches or PBX switches installed
by the Company at each property. Mechanical or electrical defects, power
failures or catastrophic events may temporarily disrupt operation of the
Company's switches, preventing, delaying or impeding access to 911 service. In
many jurisdictions, telecommunications carriers are required to implement
services which permits a 911 operator to immediately identify the location of
the caller ("E-911 service"). To provide E-911 service at an MDU, the
telecommunications service provider or its agent must maintain a database with
certain information relating to the MDU residents. The failure of the Company or
its agent to maintain such database in a timely and accurate manner could
prevent, delay or impede the operation of E-911 service. In addition, because of
the configuration of the Company's telecommunications networks, the Company's
telecommunications traffic may cross more than one E-911 jurisdiction. This will
require the Company to coordinate among these various jurisdictions. There can
be no assurance that the Company will not be liable for damage to property or
personal injuries that may directly or indirectly result from any failure of 911
or E-911 service to operate properly. Moreover, the Company may provide 911,
E-911 or operator services by contracting such services from other carriers in
its markets. The providers of these services will generally require the Company
to indemnify them for any losses or liability incurred in connection with such
services except for those caused exclusively by the gross negligence or
malfeasance of the carrier. In addition,
14
<PAGE> 17
the Company currently provides certain intrusion alarm services through
subcontractors. There can be no assurance that the Company will not be liable
for any property damage or personal injuries that may result from intrusion
alarm malfunctions or from a subcontractor's failure to appropriately monitor
the intrusion alarm systems under contract.
RISKS ASSOCIATED WITH RIGHTS OF ENTRY
The Company's business depends upon its ability to enter into and exploit
favorable new long-term Rights of Entry for demographically attractive MDUs and
to exploit and renew its existing Rights of Entry. Its success in doing so may
be affected by a number of factors, including (i) the extent of competition in
the provision of multichannel television and telecommunications services, (ii)
its ability to identify suitable MDUs and contract with their owners, (iii) the
continuing demographic attractiveness of the markets in which the Company has
chosen to focus its business, (iv) occupancy rates in the MDUs to which it
provides services, (v) its ability to maintain superior levels of customer
service, (vi) the absence of material adverse regulatory developments and (vii)
the enforceability of the material terms of its Rights of Entry, including
exclusivity provisions. Although the Company does not believe that any of its
existing arrangements will be cancelled or will not be renewed as needed in the
near future, cancellation or non-renewal of certain of such arrangements could
materially adversely affect the Company's business in any such affected area. In
addition, the failure by the Company to enter into and maintain any such
arrangements for a particular network which is already under development may
affect the Company's ability to acquire or develop that network. See
"Business -- Competition" and "-- Regulation."
The Company's Rights of Entry generally provide that the Company will have
the exclusive right to provide residents within the applicable MDU with
multichannel television services and, where Rights of Entry extend to
telecommunications services, an undertaking by the MDU owner to promote OpTel as
the preferred telecommunications alternative to the ILEC. While the Company
believes that the exclusivity provisions in its cable television Rights of Entry
are now generally enforceable under applicable law, current trends at the state
and federal level suggest that the future enforceability of these provisions may
be uncertain. Certain states in which the Company operates, including Illinois
and Florida (for condominiums only), and certain cities and municipalities in
states in which the Company operates, have adopted "mandatory access" laws that
provide that no resident of an MDU may be denied access to programming provided
by incumbent franchise cable systems, regardless of any rights granted by an MDU
owner to another multichannel television operator. Texas has adopted a
"mandatory access" law for state certified telecommunications service providers.
In addition, Virginia prohibits private cable television operators from entering
into revenue sharing or up front incentive payment arrangements with MDU owners.
The ICS Operations included several MDUs located in Virginia. Further, the FCC
has initiated a notice of proposed rule making seeking comment on whether the
FCC should adopt regulations restricting exclusive contracts. While the
constitutionality of present "mandatory access" laws is uncertain, there can be
no assurance that such laws will not be adopted elsewhere or upheld as
constitutional which may have a material adverse effect on the Company's
business. Broad mandatory access would likely increase the Company's capital
costs associated with new Rights of Entry if installing duplicate wiring were
required and result in competitive services being offered at MDUs where the
Company presently has exclusive rights of entry. See "-- Regulation."
In a number of instances individual Rights of Entry are subordinate by
their terms to indebtedness secured by the MDU, with the effect that enforcement
of the security interest or default under such indebtedness could result in
termination of such Right of Entry. Bankruptcy of an MDU owner could also result
in rejection of a Right of Entry as an "executory contract." Moreover, the terms
of a number of the Company's Rights of Entry require it to remain competitive
with other competitors in that market in general or competitive in terms of
price of offering, technology, number of programming channels and levels of
service. To meet these requirements, the Company could be required to upgrade
its networks and equipment, which would require capital expenditures. The
failure to remain competitive under any of these standards in a market could
result in a loss or cancellation of the related Right of Entry. Such losses or
cancellations could, in the aggregate, have a material adverse effect on the
Company's business. See "Business -- Strategic Relationships with MDU Owners."
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DISTANCE AND WEATHER LIMITATIONS; LINE OF SIGHT; AVAILABILITY OF TRANSMISSION
SITES
Point-to-point microwave transmission requires a direct line of sight
between two dishes comprising a link and is subject to distance and rain
attenuation. The Company expects that its average coverage radius of Network
Hubs will be approximately five miles, depending on local conditions, and it is
expected that the Company's Network Hubs will utilize power control to increase
signal strength and mitigate the effects of rain attenuation. In areas of heavy
rainfall, transmission links are engineered for shorter distances and greater
power to maintain transmission quality. The reduction of path link distances to
maintain transmission quality may increase the cost of service coverage. While
these increased costs may not be significant in all cases, such costs may render
point-to-point microwave transmissions uneconomical in certain circumstances.
Due to line of sight limitations, the Company currently plans to install
its dishes and antennas on the rooftops of buildings and on other tall
structures. The Company expects generally to be able to construct intermediate
links or use other means to resolve line of sight and distance issues. However,
these limitations may render point-to-point links uneconomical in certain
locations.
The Company's microwave network expansion plans require the Company to
lease or otherwise obtain permission to install equipment at rooftop and tower
transmission sites in substantially all of its markets. The availability of
these sites is subject to market conditions and may be subject to zoning and
other municipal restrictions. The Company believes that as additional wireless
video and telecommunications providers emerge, competition for such transmission
sites will continue to increase. There can be no assurance that the necessary
sites will be available or that the terms upon which access to such sites may be
obtained will be acceptable.
RAPID TECHNOLOGICAL CHANGES AND UNCERTAIN MARKET DEVELOPMENT
The multichannel television and telecommunications industries are subject
to rapid and significant changes in technology and frequent service innovations.
The effect on the business of the Company of future technological changes, such
as changes relating to emerging transmission technologies, cannot be predicted.
The Company believes that its future success will depend on its ability, as to
which no assurance can be given, to enhance its existing systems or implement
new systems to respond to new technologies and to develop and introduce in a
timely fashion new products and services on a competitive basis.
The markets in which the Company competes are constantly evolving. The
convergence of traditional telecommunications services and multichannel
television services is a recent trend in the industries within which the Company
competes. As part of this trend, many telecommunications and cable television
operators are attempting to integrate network components. For example, video
distribution equipment is being considered for voice and data telecommunications
and vice versa. The convergence of these traditional services towards integrated
multimedia services presents both opportunity and material risk to companies
such as OpTel. The Company will face enhanced competition from competitors with
greater financial, technical, marketing and other resources. Many of these
competitors may offer packages of services that are more extensive than the
services which the Company plans to offer. There can be no assurance that the
Company will be able to predict accurately the direction of this evolving market
or be able to respond effectively to the highly competitive environment. See
"-- Competition" and "Business -- Competition."
INFORMATION SYSTEMS AND AUTOMATION
The Company has ordered a new customer management information system which
is to be implemented during fiscal 1999 and which the Company expects to be an
important factor in its operations. If the customer management information
system is not implemented in a timely manner, or is not implemented at all or if
it fails or is unable to perform as expected, it could have a material adverse
effect on the Company. Furthermore, as the Company's business expands, problems
may be encountered with higher processing volumes or with additional automation
features, in which case the Company might experience system breakdowns, delays
and additional unbudgeted expense to remedy the defect or to replace the
defective system with an alternative system.
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MANAGEMENT OF GROWTH AND DEPENDENCE ON QUALIFIED PERSONNEL
The Company is highly dependent upon the efforts of its senior management,
the loss of any of whom could impede the achievement of service delivery and
marketing objectives and could have a material adverse effect on the Company.
The Company has undertaken a rapid expansion of its networks and services. This
growth has increased the operating complexity of the Company as well as the
level of responsibility for both existing and new management personnel. The
Company's ability to manage its expansion effectively will require it to
continue to implement and improve its operational and financial systems and to
expand, train and manage its employee base and attract and retain highly skilled
and qualified personnel. Any failure by the Company to effectively manage its
growth and attract and retain qualified personnel could have a material adverse
effect on its business.
COMPETITION
OpTel competes with a wide range of service providers for each of the
services it provides. See "Business -- Competition." Substantially all markets
for voice and video services are highly competitive and the Company expects that
competition will intensify. In each of its markets, the Company faces
significant competition from larger companies with greater access to capital,
technology and other competitive resources. The Company's switched local
exchange services compete with ILECs, other STS providers, CLECs and competitive
access providers ("CAPs") and will compete with long distance telephone
companies and franchise cable television operators as they begin to enter the
local telephone business. The Company's long distance service competes with
established IXCs and resellers. In addition, recent telecommunications
offerings, including PCS, and future offerings may increase competition in the
telecommunications industry. The Company's private cable television services
compete with incumbent franchise cable television operators as well as wireless
cable television operators, other private cable television operators, DBS
operators and stand-alone satellite service providers. Recent and future
legislative, regulatory and technological developments likely will result in
additional competition, as telecommunications companies enter the cable
television market and as franchise cable television operators and IXCs begin to
enter the local telephone market. See "Business -- Regulation." Similarly,
mergers, joint ventures and alliances among franchise, wireless or private cable
television operators, regional Bell operating companies ("RBOCs") and IXCs may
result in providers capable of offering bundled cable television and
telecommunications services in direct competition with the Company.
The Company competes with multichannel television operators and
telecommunications service providers to obtain Rights of Entry and to enroll
subscribers. In most markets serviced by the Company, franchise cable television
operators now offer revenue sharing and access fee arrangements to MDU owners.
There can be no assurance that these payments will not increase in the future as
competition increases for access to the higher quality MDUs. Another basis of
competition is the breadth of programming and range of services offered.
Although the Company as a matter of course investigates new sources of
programming and technologies that may increase its range of services, other
larger and more diversified competitors may attract the targeted MDUs based on
their increased menu of services. There can be no assurance that the Company
will be able to compete successfully with existing competitors or new entrants
in the market for such services. See "Business -- Competition."
Competition also may be enhanced by technological developments that allow
competitors of the Company to bypass property owners altogether and market their
services directly to the tenants of MDUs. Although the Company's Rights of Entry
prohibit tenants from installing receiving equipment on the exterior of the
building, these provisions are not always enforced and do not prohibit tenants
from utilizing other services and technologies. For example, the Rights of Entry
do not prevent a resident from using cellular telephone service offered by
another provider. While the Company believes that the exclusivity provisions of
its Rights of Entry provide it with competitive advantages, such advantages may
be significantly diminished by technological, regulatory and other developments
beyond the control of the Company. Such developments may impact the Company's
strategies and may require it to expend funds beyond the levels currently
contemplated.
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As an emerging CLEC in each of its markets, OpTel faces significant
competition for the local exchange services it offers from ILECs which currently
dominate their local telecommunications markets. ILECs have longstanding
relationships with their customers, which relationships may create competitive
barriers. Furthermore, ILECs may have the potential to subsidize competitive
service from monopoly service revenues. OpTel believes that various legislative
initiatives, including the Telecom Act have removed most of the remaining
legislative barriers to local exchange competition. Nevertheless, in light of
the passage of the Telecom Act, regulators also are likely to provide ILECs with
increased pricing flexibility as competition increases. If ILECs are permitted
to lower their rates substantially or engage in excessive volume or term
discount pricing practices for their customers, the net income or cash flow of
ICPs and CLECs, including OpTel, could be materially adversely affected. In
addition, while OpTel currently competes with AT&T, Inc. ("AT&T"), MCI
Telecommunications Corporation ("MCI") and others in the interexchange services
market, recent federal legislation permits the RBOCs to provide interexchange
services once certain criteria are met. Once the RBOCs begin to provide such
services, they will be in a position to offer single source telecommunications
service similar to that being offered by OpTel. On December 31, 1997, a Federal
District Court in Texas found unconstitutional certain provisions of the Telecom
Act restricting the RBOCs from offering long distance service in their operating
regions until they could demonstrate that their networks have been made
available to competitive providers of local exchange services in those regions.
This decision has been stayed pending appeal. If this decision is permitted to
stand, it could result in RBOCs providing interexchange service in their
operating regions sooner than previously expected. In addition, AT&T and MCI
have entered, and other IXCs have announced their intent to enter, the local
exchange services market, which is facilitated by the Telecom Act's resale and
unbundled network element provisions. OpTel cannot predict the number of
competitors that will emerge as a result of existing or new federal and state
regulatory or legislative actions. Competition from the RBOCs with respect to
interexchange services or from AT&T, MCI or others with respect to local
exchange services could have a material adverse effect on OpTel's business. In
addition, a continuing trend toward business combinations and alliances in the
telecommunications industry may create significant new competitors for OpTel.
Many of OpTel's existing and potential competitors have financial, personnel and
other resources significantly greater than those of OpTel.
DEPENDENCE UPON PROGRAM MATERIAL
The Company has fixed-term contracts with various program suppliers. The
average term of such contracts is approximately five years and such contracts
are typically renewed upon expiration. If the contracts were terminated or not
renewed, the Company would be required to seek program material from other
sources, which could place the Company at a competitive disadvantage. Although
federal law and FCC regulations require that vertically integrated franchise
cable television system operators and cable television programmers sell
programming to other video distributors, such as the Company, on fair and
non-discriminatory terms, the Company has been denied certain popular sports
programming by certain providers who claim that the programming is not required
to be licensed to the Company. These denials have adversely impacted, and any
such denials in the future could adversely impact, the Company's activities in
the affected markets. There can be no assurance that the equal program access
laws and regulations will not be invalidated, changed or repealed, which could
limit the Company's ability to obtain programming or raise the cost of
programming. In addition, one aspect of the equal program access laws, the
prohibition on the sale of exclusive distribution rights by certain programmers,
is scheduled to expire on October 5, 2002, unless the FCC finds, during a
proceeding to be conducted in 2001, that the prohibition continues to be
necessary to promote competition in the multichannel television market. See
"Business -- Regulation."
REGULATION
The cable television and telecommunications industries are subject to
extensive regulation at the federal, state and local levels. Many aspects of
regulation at the federal, state and local levels currently are subject to
judicial review or are the subject of administrative or legislative proposals to
modify, repeal, or adopt new laws and administrative regulations and policies,
the results of which the Company is unable to predict. The United States
Congress and the FCC have in the past, and may in the future, adopt new laws,
regulations and policies regarding a wide variety of matters, including
rulemakings arising as a result of the Telecom Act, that could,
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directly or indirectly, affect the operation of the Company's business. The
business prospects of the Company could be materially adversely affected (i) by
the application of current FCC rules or policies in a manner leading to the
denial of applications by the Company for FCC licenses or a change in the
regulatory status of the Company's private cable television and
telecommunications operations, (ii) by the adoption of new laws, policies or
regulations, (iii) by changes in existing laws, policies or regulations,
including changes to their interpretations or applications, that modify the
present regulatory environment or (iv) by the failure of certain rules or
policies to change in the manner anticipated by the Company. See
"Business -- Regulation."
The Company believes that its exclusive Rights of Entry are now generally
enforceable under applicable law; however, current trends at the state and
federal level suggest that the future enforceability of these provisions may be
uncertain. The FCC is seeking comment on whether such exclusive contracts should
be limited to a maximum period of seven years and whether such an amount of time
is reasonably necessary to recover the capital costs of providing service to
that MDU. In another proceeding, the FCC is seeking comment on the legal,
technical and practical issues relating to whether the FCC should issue a rule
preempting state, local and private restrictions on over-the-air reception
antennas placed on rental properties or properties not within the exclusive
control of the viewer. Although it is open to question whether the FCC has
statutory and constitutional authority to compel mandatory access or preempt
private restrictions on antennas located on property owned or controlled by
others, there can be no assurance that it will not attempt to do so. Any such
action would tend to undermine the exclusivity provisions of the Company's
Rights of Entry. See "-- Risks Associated with Rights of Entry." There can be no
assurance that future state or federal laws or regulations will not restrict the
ability of the Company to offer revenue sharing or access payments, limit MDU
owners from receiving revenue sharing, or prohibit MDU owners from entering into
exclusive access agreements, any of which could have a material adverse effect
on the Company's business. See "Business -- Sales and Marketing," "-- Strategic
Relationships with MDU Owners" and "-- Regulation."
The Company uses a substantial number of point-to-point microwave paths,
using frequencies in the 18GHz band, in its network architecture. In addition,
the Company intends to obtain licenses for paths in other frequency bands,
principally in the 23GHz band, in the future. The 18GHz, 23GHz and other
frequency bands are licensed by the FCC. After paths are licensed by the FCC,
FCC rules require that facilities utilizing such paths must be constructed and
fully operational within 18 months of the grant of the license. There can be no
assurance that the Company will be able to acquire licenses for the microwave
paths that it seeks in the future, or that changes in the FCC's regulations will
not limit the Company's ability to use the 18GHz, 23GHz or other desirable
frequencies for the distribution of its services, or otherwise impair the
Company's microwave licenses. If the Company cannot license the necessary paths
on the desired frequencies, it may be necessary to utilize other frequencies for
signal transport or other means of signal transport. There can be no assurance
that the cost of such alternate means of transport will not exceed those
associated with the desired microwave frequency. Further, even if the FCC grants
the desired licenses, the Company may not have the financial resources to
construct the necessary facilities within the mandated 18 month period. Failure
to complete the construction within the mandated period may result in forfeiture
of the license. In addition, state and local zoning and land use laws may impede
the efficient deployment of the Company's microwave antennas. Any of the
foregoing developments could have a material adverse effect on the Company's
business. See "Business -- Network Architecture."
As an emerging CLEC, OpTel is subject to varying degrees of federal, state
and local regulation. OpTel is not currently subject to price cap or rate of
return regulation at the state or federal level. OpTel is, however, generally
subject to certification or registration and tariff or price list filing
requirements for intrastate services by state regulators. Although passage of
the Telecom Act should result in increased opportunities for companies that are
competing with the ILECs, no assurance can be given that changes in current or
future regulations adopted by the FCC or state regulators or other legislative
or judicial initiatives relating to the telecommunications industry would not
have a material adverse effect on OpTel. Moreover, while the Telecom Act reduces
regulation to which non-dominant LECs are subject, it also reduces the level of
regulation that applies to the ILECs and increases their ability to respond
quickly to competition from OpTel and others. In addition, the Telecom Act will
permit RBOCs, for the first time, to offer long distance service in the regions
where they provide local exchange service upon demonstrating to the FCC and
state regulatory
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agencies that they have complied with the FCC's interconnection regulations
designed to foster local exchange competition. While the FCC has not approved
the applications to provide in-region long distance service filed to date, it
may do so in the future. On December 31, 1997, a federal District Court in Texas
found unconstitutional the provisions of the Telecom Act restricting RBOCs from
providing long distance service in-region until they could demonstrate that
their networks have been made available to competitive providers of local
exchange services. The Court has stayed the decision and the issue is under
appeal but if the decision is upheld, RBOCs may be able to offer in-region long
distance service earlier than otherwise expected. RBOCs would then be able to
offer a combination of local and interexchange service to customers in direct
competition with OpTel's service offerings.
In addition, the FCC has put in place access charge reform rules which may
over time result in a net decrease in the access charges paid by IXCs to LECs
for originating or terminating long distance traffic. To the extent ILECs are
afforded increased pricing flexibility or access charges are reduced, the
ability of the Company to compete with ILECs for certain services may be
adversely affected. On May 8, 1997, the FCC issued an order establishing a new
Universal Service support fund. The new Universal Service support fund rules
will be administered jointly by the FCC and state regulatory authorities, many
of which rules are still in the process of being formulated. The net revenue
effect on the Company of these rules is incalculable at this time.
The majority of states currently permit STS services with relatively few
regulatory barriers. However, several states require certification and place
some conditions or restraints on the provision of STS services. Additionally,
STS providers must comply with the conditions of service set forth in the LEC's
tariffs under which STS providers receive service. There can be no assurance
that the regulatory environment will continue to be favorable for STS providers
or that regulatory changes will not slow or stop the Company's planned migration
from an STS provider into a CLEC in each of its markets. Although the current
regulatory environment enables competition for local exchange services, there is
no assurance that the Company will be able to compete successfully against
established providers and new entrants in that marketplace. In addition, various
state and federal laws and regulations limit the Company's ability to enforce
exclusivity provisions of Rights of Entry so as to exclude other
telecommunications providers from an MDU.
CONTROL OF LICENSES BY UNAFFILIATED COMPANY
The Telecom Act prohibits any corporation directly or indirectly controlled
by any other corporation of which more than 25 percent of the capital stock is
owned or voted by non-U.S. citizens from holding a common carrier radio station
license absent a finding by the FCC that the grant of such a license to such a
licensee would serve the public interest. In 1997, the United States agreed, in
the context of the World Trade Organization ("WTO") Basic Telecom Agreement, to
allow foreign suppliers from WTO member nations, including Canada, to provide a
broad range of basic telecommunications services in the United States. Those
commitments became effective in February 1998. In light of those commitments,
the FCC has determined that it will adopt an "open entry standard" for suppliers
of telecommunications services from WTO member nations, including Canada. In
conjunction with its new open entry policies, the FCC has adopted a presumption
favoring grant of applications to exceed the 25 percent limit on non-U.S.
ownership described above when the non-U.S. investment is from a WTO member
nation. GVL, the Company's principal stockholder, is a Canadian corporation.
Prior to the recent developments described above, the Company assigned
substantially all of its frequency licenses to Transmissions Holding, Inc.
("THI"), a Delaware corporation controlled by United States citizens, to permit
the Company to use its frequency licenses to provide "common carrier"
telecommunications services in the event that the Company should desire to do
so. The Company has an option to purchase the assets (or the stock) of THI,
exercisable at any time, subject to FCC approval. THI is not an affiliate of the
Company. While the Company is in the process of reevaluating whether it should
hold FCC authorizations directly and, specifically, whether it should exercise
its option to purchase the assets or stock of THI, the current ownership of
these licenses by THI is subject to a number of risks, including the risk that
acts or omissions of THI or its stockholders could result in the revocation of
such licenses or the unavailability of such licenses to the Company and the risk
that THI may be subject to bankruptcy or similar proceedings which
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could result in the rejection or termination of the arrangements between THI and
the Company with respect to the use of such licenses. While THI and its
stockholders have made various affirmative and negative covenants intended to
limit the risk to the Company, there can be no assurance that such covenants
will not be violated or will be adequate to protect the Company. See "Certain
Relationships and Related Transactions -- License Holding Company."
USE OF THE NAME OPTEL
On April 27, 1998, an action was commenced against the Company in the
United States District Court for the Northern District of California by Octel
Communications Corp. ("Octel"), charging the Company with trademark
infringement, trade name infringement, trademark dilution, and unfair
competition (the "Civil Action") based on its use of the name "OpTel" and
seeking to enjoin the Company from using the name and trademark "OpTel." The
Civil Action follows a now-suspended administrative proceeding in the United
States Patent and Trademark Office ("PTO"), pending since November 7, 1995,
relating to registration of the "OpTel" mark by the Company. The PTO found the
Company's application for registration to be allowable; however, Octel commenced
an opposition proceeding claiming that the Company's mark is confusingly similar
to the "Octel" mark used by that party in a related field, and claiming that the
Company's application had procedural deficiencies. During the course of the PTO
proceeding, the Company acquired rights to the marks "Optel" and "Optel
Communications" in the telecommunications field which are believed to predate
the rights of Octel to its trademark, and the Company commenced two further
proceedings against Octel in the PTO seeking cancellation of two trademark
registrations held by Octel. The various proceedings in the PTO between the
Company and Octel were consolidated and thereafter suspended on May 15, 1998, in
view of the commencement of the Civil Action. The Company believes it has
meritorious counterclaims in the Civil Action and intends to vigorously defend
against Octel's claims. Although the Company does not believe that its use of
the name "OpTel" infringes on the trademark rights or trade name rights of Octel
or any other person, there can be no assurance as to the outcome of the Civil
Action or the proceedings in the PTO (if reinstated) or that any such outcome
would not materially adversely affect the Company.
LATE FEES CLASS ACTION LITIGATION
On April 9, 1998, a purported class action complaint was filed in the
District Court of Harris County, Texas by Gavin Stewart Clarkson, individually
and on behalf of all cable subscribers in the U.S. that have paid late fees to
either the group of affiliated entities known as Phonoscope (collectively,
"Phonoscope") or the Company. The plaintiff, who formerly subscribed to cable
television services provided by Phonoscope, alleges that Phonoscope's charging
pre-established late fees for delinquent payments of cable subscription charges
constitutes an illegal collection of a penalty and that cable service providers
should only be entitled to their actual collection costs. The plaintiff seeks to
enjoin Phonoscope and OpTel from collecting, or attempting to collect, such late
fees. The case is in its very early stages, and no assurance can be given as to
its ultimate outcome or that any such outcome will not materially adversely
affect the Company. OpTel believes that it has meritorious factual and legal
defenses, and intends to defend vigorously against these claims.
CONTROL BY GVL
General. After the consummation of the Offering, VPC, an indirect
wholly-owned subsidiary of GVL, will own shares of the Company's
Multi-Vote Common, representing % of the voting rights of the Company.
Accordingly, VPC can and, following consummation of the Offering, will continue
to be able to elect a majority of the Board of Directors of the Company (the
"Board") and to control the vote on matters submitted to the vote of the
Company's stockholders.
Potentially Competing Ventures. In addition to its investment in the
Company, GVL, through other subsidiaries, currently holds interests in wireless
cable systems or licenses to operate wireless cable systems in a number of U.S.
markets including San Francisco, San Diego and Victorville, California and
Tampa, Florida. These subsidiaries employ multipoint multichannel distribution
systems ("MMDS"), satellite master antenna television ("SMATV") systems or hard
wire franchise cable television systems. As a result, affiliates of GVL may
compete with the Company in markets where their services overlap. In addition,
an affiliate of GVL has
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recently announced its intention to deliver high speed Internet access in the
San Francisco area. These services may compete with the Company's high speed
Internet offering.
GVL Indenture. GVL is party to an indenture which limits the aggregate
amount of indebtedness which can be incurred by GVL and its subsidiaries,
including the Company, taken as a whole (based upon a ratio of total
consolidated indebtedness to consolidated operating cash flow). As a result,
GVL's strategies and the operating results of its subsidiaries other than the
Company may affect the ability of the Company to incur additional indebtedness.
As of May 31, 1998, GVL was able to incur approximately Cdn $612 million
(approximately $399 million based on an exchange rate of $1.00 = Cdn $1.5325 as
reported by the Wall Street Journal for August 7, 1998) of indebtedness under
its indenture, but there can be no assurance that this number may not decrease
substantially in the future. There can be no assurance that GVL will not
restrain the Company's growth or limit the indebtedness incurred by the Company
so as to ensure GVL's compliance with the terms of its debt instruments.
Stockholders' Agreement. GVL, VPC, Capital Communications CDPQ Inc.
("CDPQ"), a subsidiary of Caisse, a Quebec financial institution and minority
shareholder of GVL, and the Company are parties to a Stockholders' Agreement,
dated as of August 15, 1997 (the "Stockholders' Agreement"), pursuant to which,
among other things, CDPQ was granted the right to elect certain directors of
OpTel, preemptive rights to acquire new securities issued by the Company subject
to certain exceptions (including a registered public offering) and tag along
rights upon the sale by VPC of its interest in OpTel. In addition, CDPQ agreed
to certain restrictions on the transfer of its shares of Multi-Vote Common. See
"Principal and Selling Stockholders -- Stockholders' Agreement."
Change of Control Under the Indentures. A transfer by VPC of its interest
in OpTel or a transfer by GVL of its interest in VPC or an election by VPC to
convert its Multi-Vote Common into shares of Class A Common Stock may result in
a "Change of Control" under the Indentures, which could require the Company to
offer to purchase the 1998 Notes and the 1997 Notes. There can be no assurance
that the Company would have the financial resources to meet this obligation.
Neither VPC nor GVL is under any obligation to prevent a "Change of Control."
The occurrence of a "Change of Control" could have a material adverse effect on
the Company, including the loss of GVL's strategic involvement with the Company.
YEAR 2000 RISK
OpTel has implemented a Year 2000 program to ensure that its computer
systems and applications will function properly beyond 1999. OpTel believes that
it has allocated adequate resources for this purpose and expects its Year 2000
conversion program to be successfully completed on a timely basis. However,
successful completion of the Year 2000 conversion program is substantially
dependent upon successful implementation of the Company's new customer
management information system. The Company's financial accounting system has not
been upgraded to eliminate potential Year 2000 related malfunctions. The Company
has selected a new financial accounting system and plans to have the new system
implemented within the next 12 months. There can be no assurance that the new
customer management information system and financial accounting system will be
implemented on schedule or that other components of the Year 2000 conversion
program will be completed in a timely manner. See "-- Information Systems and
Automation." Other than expenses relating to the acquisition of the customer
management information system and the financial accounting system, OpTel does
not expect to incur significant expenditures to address this issue. The ability
of third parties with which OpTel transacts business to adequately address their
Year 2000 issues is outside of OpTel's control. There can be no assurance that
the failure of OpTel or such third parties to adequately address their
respective Year 2000 issues will not have a material adverse effect on OpTel's
business, financial condition, cash flows and results of operations.
LACK OF PRIOR PUBLIC MARKET; POSSIBLE VOLATILITY OF STOCK PRICE
Prior to the Offering, there has been no public market for the Class A
Common Stock and there can be no assurance that an active trading market will
develop or be sustained. The initial public offering price for the Shares will
be determined through negotiations among the Company and the Underwriters and
may not be
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indicative of the market price of the Class A Common Stock after the Offering.
See "Underwriting." The market prices of securities of early stage
communications companies similar to the Company have historically been highly
volatile. Future announcements concerning the Company or its competitors,
including quarterly results, technological innovations, services offered,
government legislation or regulation and general market, economic and political
conditions, may have a significant effect on the market price of the Class A
Common Stock.
DILUTION
There will be an immediate and substantial dilution of a purchaser's
investment in the Class A Common Stock in that the net tangible book value per
share of Class A Common Stock after the Offering will be substantially less than
the per share offering price of the Class A Common Stock. See "Dilution."
LACK OF DIVIDEND HISTORY; RESTRICTIONS ON PAYMENT OF DIVIDENDS
OpTel has never declared or paid any cash dividends on its Common Stock and
does not expect to declare any such dividends in the foreseeable future. Payment
of any future dividends will depend upon earnings and capital requirements of
OpTel, OpTel's debt facilities and other factors the Board considers
appropriate. OpTel intends to retain earnings, if any, to finance the
development and expansion of its business, In addition, the terms of OpTel's
outstanding indebtedness, including the Indentures, and preferred stock restrict
the payment of dividends on Common Stock. See "Description of Capital Stock" and
"Description of Certain Indebtedness."
ANTI-TAKEOVER PROVISIONS
VPC's voting control of OpTel, certain other provisions of OpTel's
Certificate of Incorporation and Bylaws, the provisions of the Delaware General
Corporation Law (the "DGCL") and OpTel's outstanding indebtedness may make it
difficult in some respects to effect a change in control of OpTel and replace
incumbent management. The existence of these provisions may have a negative
impact on the price of the Common Stock, may discourage third-party bidders from
making a bid for OpTel or may reduce any premiums paid to stockholders for their
Class A Common Stock. In addition, the Board has the authority to fix the rights
and preferences of, and to issue shares of, OpTel's preferred stock, which may
have the effect of delaying or preventing a change in control of OpTel without
action by its stockholders. See "Description of Capital Stock -- Certain
Provisions of OpTel's Certificate of Incorporation and Bylaws and of Delaware
Law."
SHARES ELIGIBLE FOR FUTURE SALE
Future sales of shares, or the perception that such sales may occur, by
existing stockholders under Rule 144 of the Securities Act, or through the
exercise of outstanding registration rights or the issuance of shares of Common
Stock upon the exercise of options or warrants or conversion of convertible
securities, could materially adversely affect the market price of shares of
Class A Common Stock and could materially impair OpTel's future ability to raise
capital through an offering of equity securities. No predictions can be made as
to the effect, if any, that market sales of such shares or the availability of
such shares for future sale will have on the market price of shares of Class A
Common Stock prevailing from time to time. See "Description of Capital
Stock -- Shares Eligible for Future Sales" and "-- Registration Rights of
Certain Security Holders."
FORWARD LOOKING STATEMENTS
The statements contained in this Prospectus that are not historical facts
are "forward-looking statements" (as such term is defined in the Private
Securities Litigation Reform Act of 1995), which can be identified by the use of
forward-looking terminology such as "estimates," "projects," "anticipates,"
"expects," "intends," "believes" or the negative thereof or other variations
thereon or comparable terminology or by discussions of strategy that involve
risks and uncertainties. Management wishes to caution the reader that these
forward-looking statements are only estimates or predictions. No assurance can
be given that future results will be
23
<PAGE> 26
achieved. Actual events or results may differ materially as a result of risks
facing OpTel or actual events differing from the assumptions underlying such
statements. All forward-looking statements made in connection with this
Prospectus which are attributable to OpTel or persons acting on its behalf are
expressly qualified in their entirety by these cautionary statements. The safe
harbor for forward-looking statements provided in the Private Securities
Litigation Reform Act of 1995 does not apply to initial public offerings.
24
<PAGE> 27
USE OF PROCEEDS
The net proceeds to the Company from the Offering (based on an assumed
initial public offering price of $ per share) are estimated to be
approximately $ million ($ million if the over-allotment option granted
to the Underwriters is exercised in full) after deducting estimated underwriting
discounts and commissions and other offering expenses payable by the Company.
Upon consummation of the Offering, the Company will have cash on hand of
approximately $ , including $ from the Notes Offering. The
Company anticipates its capital requirements over the next five years to be $550
million. The Company cannot precisely quantify the amount of the proceeds from
the Offering which will be used for capital expenditures. The Company intends to
use the net proceeds from the Offering for capital expenditures related to the
purchase and installation of communications equipment and for general corporate
purposes, including working capital related to its expansion into new markets.
In addition, the Company may use a portion of the net proceeds for acquisitions.
Although the Company is currently evaluating and often engages in discussions
regarding various acquisition opportunities, no agreement or agreement in
principal to effect any material acquisition has been reached. Pending such
uses, the net proceeds of the Offering will be invested in short-term investment
grade securities.
The Company will not receive any of the proceeds from the sale of Shares by
the Selling Stockholders.
DIVIDEND POLICY
The Company has never paid cash dividends on the Common Stock and does not
anticipate paying dividends in the foreseeable future. Any future determination
to pay dividends will be at the discretion of the Board and will be dependent
upon the Company's financial condition, results of operations, capital
requirements and such other factors as the Board deems relevant. In addition,
the Company's ability to declare and pay dividends on the Common Stock is
restricted by the terms of OpTel's outstanding indebtedness, including the
Indentures, and preferred stock. See "Risk Factors -- Lack of Dividend History;
Restrictions on Payment of Dividends."
25
<PAGE> 28
CAPITALIZATION
The following table sets forth, on an unaudited basis at May 31, 1998, (i)
the capitalization of the Company, (ii) the pro forma capitalization after
giving effect to the Notes Offering and the Senior Credit Facility Retirement
and (iii) the pro forma capitalization as adjusted to give effect to the
Offering and the conversion of all outstanding shares of Non-Voting Common and
Series B Preferred into shares of Class A Common Stock and the conversion of all
outstanding shares of Series A Preferred into shares of Multi-Vote Common. This
table should be read in connection with "Management's Discussion and Analysis of
Financial Condition and Results of Operations," the Consolidated Financial
Statements of the Company and the notes thereto and the Pro Forma Financial
Information appearing elsewhere in this Prospectus.
<TABLE>
<CAPTION>
AS OF MAY 31, 1998
--------------------------------------
PRO PRO FORMA AS
ACTUAL FORMA(1) ADJUSTED(1)(2)
--------- --------- --------------
(DOLLARS IN THOUSANDS)
<S> <C> <C> <C>
Cash and cash equivalents................................... $ 99,704 $ 145,619 $
Restricted Investments...................................... 55,294 77,079
--------- --------- --------
Total..................................................... $ 154,998 $ 222,698 $
========= ========= ========
Indebtedness:
13% Senior Notes Due 2005................................. $ 219,130 $ 219,130 $219,130
11 1/2% Senior Notes Due 2008............................. -- 200,000 200,000
Notes payable and other long-term liabilities............. 129,503 4,503 4,503
Deferred acquisition liabilities.......................... 5,153 5,153 5,153
--------- --------- --------
Subtotal............................................. 353,786 428,786 428,786
Stockholders' equity:
Class A common stock, $0.01 par value ("Class A Common
Stock"); 8,000,000 shares authorized; 164,272 issued
and outstanding; 164,272 issued and outstanding pro
forma; issued and outstanding pro forma as
adjusted............................................... 2 2
Class B common stock, $0.01 par value ("Multi-Vote
Common"); 6,000,000 shares authorized; 2,353,498 issued
and outstanding; 2,353,498 issued and outstanding pro
forma; issued and outstanding pro forma as
adjusted............................................... 24 24
Class C common stock, $0.01 par value ("Non-Voting
Common"); 300,000 shares authorized; 225,000 issued and
outstanding; 225,000 issued and outstanding pro forma;
none issued and outstanding pro forma as adjusted...... 2 2 --
Series A Preferred Stock, $0.01 par value, 10,000 shares
authorized; 6,962.2 issued and outstanding; 6,962.2
shares issued and outstanding pro forma; none issued
and outstanding pro forma as adjusted.................. 139,244 139,244 --
Series B Preferred Stock, $0.01 par value; 1,000 shares
authorized; 991.1 issued and outstanding; 991.1 shares
issued and outstanding pro forma; none issued and
outstanding pro forma as adjusted...................... 59,466 59,466 --
Additional paid-in capital................................ 113,780 113,780
Accumulated deficit....................................... (129,644) (136,243)
--------- --------- --------
Subtotal............................................. 182,874 176,275
--------- --------- --------
Total capitalization.............................. $ 536,660 $ 605,061 $
========= ========= ========
</TABLE>
- ---------------
(1) Gives effect to the Notes Offering and the Senior Credit Facility Retirement
as if such events had occurred on May 31, 1998.
(2) Gives effect to the Offering (assuming an initial public offering price of
$ per share and after deducting the Underwriters' discounts and
commissions and estimated fees and expenses of $ ) and to (i) the
conversion of all outstanding shares of Non-Voting Common into shares of
Class A Common Stock upon consummation of the Offering, (ii) the conversion
of all outstanding shares of Series B Preferred into shares of Class A
Common Stock promptly following consummation of the Offering and (iii) the
conversion of all outstanding shares of Series A Preferred into shares
of Multi-Vote Common upon consummation of the Offering.
26
<PAGE> 29
DILUTION
The net tangible book value per share of the Class A Common Stock is the
difference between the Company's tangible assets and its liabilities, divided by
the number of shares of Class A Common Stock, Multi-Vote Common and Non-Voting
Common outstanding. For investors in the Class A Common Stock, dilution is the
per share difference between the assumed $ per share initial offering
price of the Class A Common Stock offered hereby and the net tangible book value
of the Class A Common Stock immediately after completing the Offering. Dilution
in this case results from the fact that the per share offering price of the
Class A Common Stock is substantially in excess of the per share net tangible
book value of the Class A Common Stock prior to the Offering.
As of May 31, 1998, without taking into account any changes in the
Company's net tangible book value subsequent to that date other than to give
effect to the conversion of the Non-Voting Common into shares of Class A
Common Stock and the conversion of the Series A Preferred and Series B Preferred
into shares of Multi-Vote Common and shares of Class A Common Stock,
respectively (based on an assumed offering price of $ per share), the
pro forma net tangible book value of each of the assumed outstanding shares of
Common Stock would have been $ per share. As of May 31, 1998, without
taking into account any changes in the Company's net tangible book value
subsequent to that date other than to give effect to the sale of the Class A
Common Stock offered hereby based on an assumed offering price of $ per
share (after deducting estimated offering expenses including discounts and
commissions) and the conversions described above, the pro forma as adjusted net
tangible book value of each of the assumed outstanding shares of Class A Common
Stock would have been $ per share. Therefore, investors in the Class A
Common Stock would have paid $ for a share of Class A Common Stock
having a net tangible book value of approximately $ per share after the
Offering; that is, their investment would have been diluted by approximately
$ per share. At the same time, existing stockholders would have
realized an increase in net tangible book value of $ per share after
the Offering without further cost or risk to themselves. The following table
illustrates this per share dilution:
<TABLE>
<S> <C> <C>
Net tangible book value per share of Class A Common Stock
before the Offering....................................... $
Pro forma net tangible book value per share of Class A
Common Stock after the conversion of the Series A
Preferred, Series B Preferred and Class C Common(1)....... $
-------
Decrease in net tangible book value per share resulting from
conversions(1)............................................ $
Assumed initial public offering price per share of Class A
Common Stock.............................................. $
Increase in net tangible book value per share of Class A
Common Stock attributable to investors in the
Offering(1)(2)............................................ $
Pro forma as adjusted net tangible book value per share of
Class A Common Stock after the Offering(1)(2)............. $
--------
Dilution to new investors(1)(2)............................. $
========
</TABLE>
- ---------------
(1) Assumes that none of the Company's outstanding options or warrants are
exercised. See "Management -- Incentive Stock Plan," and "-- Stock Purchase
Plan" and "Description of Capital Stock." Assumes the conversion of the
Non-Voting Common into shares of Class A Common Stock and the
conversion of the Series A Preferred and the Series B Preferred into
shares of Multi-Vote Common and shares of Class A Common
Stock, respectively, all based on an assumed offering price of $ per
share of Class A Common Stock.
(2) After deduction of the estimated offering expenses payable by the Company
(including the underwriting discounts and commissions).
27
<PAGE> 30
SELECTED HISTORICAL CONSOLIDATED FINANCIAL AND OPERATING DATA
The following selected historical consolidated financial data for the year
ended December 31, 1994, the eight month period ended August 31, 1995 and as of
and for the years ended August 31, 1996 and 1997 have been derived from the
consolidated financial statements of the Company included elsewhere herein and
audited by Deloitte & Touche LLP, independent auditors as set forth in their
report thereon also included herein. The selected financial data of the Company
as of and for the period ended December 31, 1993 and as of December 31, 1994 and
August 31, 1995 is derived from the Company's audited financial statements not
included herein. The selected financial data presented below as of and for the
nine month periods ended May 31, 1997 and 1998 have been derived from unaudited
consolidated financial statements of the Company. In the opinion of management,
the unaudited consolidated financial statements have been prepared on the same
basis as the audited financial statements and include all adjustments, which
consist only of normal recurring adjustments, necessary for the fair
presentation of the Company's financial position and results of operation for
these periods. In 1995, the Company changed its fiscal year end to August 31 to
match that of its majority stockholder. As a result of the change in fiscal year
and the Company's history of growth through acquisitions the Company's
historical financial results are not directly comparable from period to period,
nor are they indicative of future results of operations in many respects. The
following information should be read in conjunction with "Management's
Discussion and Analysis of Financial Condition and Results of Operations,"
"Business" and the Consolidated Financial Statements of the Company and the
notes thereto, appearing elsewhere in this Prospectus.
<TABLE>
<CAPTION>
PERIOD FROM
APRIL 20, 1993 EIGHT MONTH
(DATE OF INCEPTION) YEAR ENDED PERIOD ENDED
TO DECEMBER 31, DECEMBER 31, AUGUST 31,
1993 1994 1995
------------------- ------------ ------------
(DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<S> <C> <C> <C>
CONSOLIDATED OPERATIONS DATA
Revenues:
Cable television.............. $ 12 $ 240 $ 8,783
Telecommunications............ -- 202 788
----- ------- --------
Total revenues................ 12 442 9,571
Operating expenses:
Programming, access fees and
revenue sharing............ 6 470 4,558
Customer support, general and
administrative............. 304 7,733 12,055
Depreciation and
amortization............... 8 117 2,420
----- ------- --------
Total operating expenses........ 318 8,320 19,033
----- ------- --------
Loss from operations............ (306) (7,878) (9,462)
Interest expense, net(1)........ (1) (66) (1,169)
----- ------- --------
Loss before income taxes........ (307) (7,944) (10,631)
Net loss(2)..................... $(307) $(7,944) $(10,161)
===== ======= ========
Basic and diluted loss per share
of Common Stock(3)............ N/A N/A $ (6.89)
<CAPTION>
NINE MONTHS
YEAR ENDED ENDED
AUGUST 31, MAY 31,
----------------------- ---------------------------
1996 1997 1997 1998
---------- ---------- ------------ ------------
(DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<S> <C> <C> <C> <C>
CONSOLIDATED OPERATIONS DATA
Revenues:
Cable television.............. $ 25,893 $ 36,915 $ 26,915 $ 42,195
Telecommunications............ 1,711 2,922 2,202 2,721
-------- -------- -------- --------
Total revenues................ 27,604 39,837 29,117 44,916
Operating expenses:
Programming, access fees and
revenue sharing............ 11,868 19,202 14,016 20,213
Customer support, general and
administrative............. 19,636 28,926 19,842 25,044
Depreciation and
amortization............... 8,676 14,505 9,934 18,432
-------- -------- -------- --------
Total operating expenses........ 40,180 62,633 43,792 63,689
-------- -------- -------- --------
Loss from operations............ (12,576) (22,796) (14,675) (18,773)
Interest expense, net(1)........ (5,854) (25,739) (16,993) (29,459)
-------- -------- -------- --------
Loss before income taxes........ (18,430) (48,535) (31,668) (48,232)
Net loss(2)..................... $(18,430) $(48,535) $(31,668) $(48,232)
======== ======== ======== ========
Basic and diluted loss per share
of Common Stock(3)............ $ (8.30) $ (19.98) $ (13.28) $ (20.04)
</TABLE>
<TABLE>
<CAPTION>
DECEMBER 31, AUGUST 31,
-------------- ------------------------------ MAY 31,
1993 1994 1995 1996 1997 1998
---- ------- -------- -------- -------- --------
(DOLLARS IN THOUSANDS)
<S> <C> <C> <C> <C> <C> <C>
BALANCE SHEET DATA
Cash and cash equivalents.......................... $ 41 $ 5,019 $ 2,036 $ 1,677 $ 87,305 $ 99,704
Restricted investments............................. -- -- -- -- 67,206 55,294
Property, plant and equipment, net................. 509 11,379 48,060 103,800 160,442 251,324
Intangible assets.................................. -- 16,189 55,443 65,876 82,583 160,255
Total assets....................................... 588 33,820 108,072 175,978 403,416 576,098
Convertible notes due stockholder.................. -- 15,000 17,950 89,414 129,604 --
Total liabilities.................................. 206 31,007 39,527 116,700 383,051 393,224
Stockholders' equity............................... 382 2,813 68,545 59,279 20,365 182,874
</TABLE>
28
<PAGE> 31
<TABLE>
<CAPTION>
PERIOD FROM
APRIL 20, 1993 NINE MONTHS
(DATE OF EIGHT MONTH YEAR ENDED ENDED
INCEPTION) YEAR ENDED PERIOD ENDED AUGUST 31, MAY 31,
TO DECEMBER 31, DECEMBER 31, AUGUST 31, ----------------------- ---------------------
1993 1994 1995 1996 1997 1997 1998
--------------- ------------ ------------ ---------- ---------- --------- ---------
(DOLLARS IN THOUSANDS)
<S> <C> <C> <C> <C> <C> <C> <C>
OTHER FINANCIAL DATA
Net cash flows used in operating
activities.................... $(183) $ (3,332) $ (3,494) $ (453) $ (15,935) $ (2,623) $ (15,151)
Net cash flows used in investing
activities.................... (517) (10,576) (72,144) (72,037) (143,125) (129,127) (88,675)
Net cash flows provided by
financing activities.......... 741 18,886 72,655 72,131 244,688 243,570 116,225
Capital expenditures(4)......... 517 9,278 22,170 62,121 71,505 44,470 62,015
EBITDA(5)....................... (298) (7,761) (7,042) (3,900) (8,291) (4,741) (341)
</TABLE>
<TABLE>
<CAPTION>
AS OF
------------------------------------------
AUGUST 31,
------------------------------- MAY 31,
1995 1996 1997 1998
------- ------- ------- -------
<S> <C> <C> <C> <C>
OPERATING DATA(6)
CABLE TELEVISION
Units under contract(7)..................................... 173,324 241,496 295,149 431,384
Units passed(8)............................................. 170,336 225,433 254,032 397,281
Basic subscribers........................................... 75,944 114,163 132,556 217,106
Basic penetration(9)........................................ 44.6% 50.6% 52.2% 54.6%
Premium units(10)........................................... 39,753 60,641 95,150 175,478
Pay-to-basic ratio(10)(11).................................. 52.3% 53.1% 71.8% 86.7%
Average monthly revenue per basic subscriber(12)............ $ 22.84 $ 22.70 $ 24.94 $ 27.71
TELECOMMUNICATIONS
Units under contract(7)..................................... 10,322 20,945 39,831 89,911
Units passed(8)............................................. 9,116 12,364 16,572 33,131
Lines(13)................................................... 2,650 4,126 6,185 7,700
Line penetration(14)........................................ 29.1% 33.4% 37.3% 26.6%
Average monthly revenue per line(15)........................ $ 36.86 $ 42.10 $ 47.23 $ 50.63
</TABLE>
- ---------------
(1) Interest expense, net is reflected net of interest income and interest
capitalized in property, plant and equipment. Includes interest expense on
the GVL Notes of approximately $919,000, $5,342,000, $15,204,000,
$10,671,000 and $9,640,000 for the eight month period ended August 31,
1995, the years ended August 31, 1996 and 1997 and the nine months ended
May 31, 1997 and 1998, respectively.
(2) The Company had no taxable income for the periods reported. The Company
reported an income tax benefit of approximately $470,000 in the eight month
period ended August 31, 1995.
(3) Loss per share is not presented for the periods the Company was organized
as a partnership. Loss per share has been restated to reflect the adoption
of statement of Financial Accounting Standards No. 128, "Earnings Per
Share." Basic and diluted loss per share are computed in the same manner
since common stock equivalents have an antidilutive effect.
(4) Capital expenditures include expenditures on property, plant and equipment
together with intangible assets excluding expenditures for business
acquisitions.
(5) EBITDA represents earnings before interest expense (net of interest income
and amounts capitalized), income tax benefits, depreciation and
amortization. EBITDA is not intended to represent cash flow from operations
or an alternative to net loss, each as defined by generally accepted
accounting principles. In addition, the measure of EBITDA presented herein
may not be comparable to other similarly titled measures by other
companies. The Company believes that EBITDA is a standard measure commonly
reported and widely used by analysts, investors and other interested
parties in the cable television and telecommunications industries.
Accordingly, this information has been disclosed herein to permit a more
complete comparative analysis of the Company's operating performance
relative to other companies in its industry.
(6) Operating data for 1993 and 1994 is not available because such information
was not tracked prior to the acquisition of the Company by VPC. The Company
does not believe that the operating statistics for 1993 and 1994, if they
were available, would be material because the Company's revenues during
such periods were minimal.
(7) Units under contract represents the number of units currently passed and
additional units with respect to which the Company has entered into Rights
of Entry for the provision of cable television and telecommunications
services, respectively, but which the Company has not yet passed and which
the Company expects to pass within the next five years. At this time
substantially all units under contract for telecommunications are also
under contract for cable television.
29
<PAGE> 32
(8) Units passed represents the number of units with respect to which the
Company has connected its cable television and telecommunications systems,
respectively. The difference between units under contract and units passed
represents units for which Rights of Entry have been entered into, but
which are not yet connected for cable television and telecommunications
services, respectively.
(9) Basic penetration is calculated by dividing the total number of basic
subscribers at such date by the total number of units passed.
(10) Beginning with the year ended August 31, 1997, to be consistent with most
other cable television providers, the Company has revised the method of
reporting premium penetration to include all premium units in the
calculation. Historically the calculation excluded premium channels that
were provided to customers as part of an expanded basic line up or other
special arrangements. Prior years have not been restated. For comparative
purposes, the premium units and the pay-to-basic ratios as of August 31,
1997 and May 31, 1998, presented under the previous method of reporting are
84,875 and 129,553, respectively, and 64.0% and 64.0%, respectively.
(11) Pay-to-basic ratio is calculated by dividing the total number of premium
units by the total number of basic subscribers.
(12) Represents average monthly revenue per the average number of basic
subscribers for the fiscal periods ended as of the date shown.
(13) Lines represent the number of telephone lines currently being provided to
telecommunications subscribers. A telecommunications subscriber can
subscribe for more than one line. The Company has revised its method of
reporting lines to reflect only one line in service where multiple
customers share a single line. The Company has restated the number of lines
previously reported to reflect this change.
(14) Line penetration is calculated by dividing the total number of
telecommunications lines at such date by the total number of units passed.
(15) Represents average monthly revenue per the average number of lines for the
fiscal period ended as of the date shown.
30
<PAGE> 33
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with the
Consolidated Financial Statements and notes thereto appearing elsewhere in this
Prospectus. Except as otherwise indicated, the following analysis relates solely
to historical results and does not consider any potential impact that the
Offering or the proposed use of proceeds may have on the operations and
financial condition of the Company.
OVERVIEW
OpTel is a leading network based provider of integrated communications
services, including local and long distance telephone and cable television
services, to residents of MDUs in the United States. The Company was organized
in April 1993 to build, acquire and operate private cable television and
telecommunications systems. The Company seeks to capitalize on opportunities
created by the Telecom Act to become the principal competitor in the MDU market
to the ILEC and the incumbent franchise cable television operator. The Company
has commenced offering central office switched telecommunications services in
Houston and Dallas-Fort Worth and expects to offer such services in
substantially all of its major markets by the end of calendar 1999.
Since inception, the Company has experienced substantial growth. This
growth has been achieved through a combination of acquisitions of other
operators, many of which operated SMATV systems, and the negotiation of new
Rights of Entry. On April 13, 1998, OpTel completed the acquisition of the ICS
Operations, subject to the consummation of certain transfer conditions. As of
May 31, 1998, OpTel had acquired approximately 66,000 of the ICS cable
television and telecommunications units under contract (or approximately 72% of
the approximately 90,000 ICS units under contract to be acquired). While the
Company expects the transfer of the remaining units to be completed over the
next few months, the transfer of these units is subject to certain conditions,
including the receipt of third party consents, and there can be no assurance
that the transfer of all or part of the balance will be completed. See "Risk
Factors -- Risks Associated with Acquisitions." As of May 31, 1998, the Company
had 369,968 and 28,971 units passed for cable television and telecommunications,
respectively. As of such date, OpTel had 202,355 cable television subscribers
and 7,046 telecommunication lines in service. In general, the conduct of the
acquired operations prior to acquisition was materially different from the
conduct of operations following acquisition. Among the changes made in many of
the businesses after acquisition were (i) commencing conversion of SMATV systems
to 18GHz or fiber optic networks, (ii) delivering customer service from a more
advanced national call center in Dallas, (iii) increasing the number of
programming channels, (iv) improving technical and field service and system
reliability, (v) improving regulatory and financial controls and (vi) initiating
telecommunications services offerings.
OpTel believes that by utilizing a single advanced network infrastructure
it can be the first to market a competitive integrated package of voice and
video services in its serviced markets. As of March 31 and May 31, 1998,
respectively, the Company's networks delivered cable television services to
approximately 229,935 and 249,549 units representing approximately 72% and 63%
of the Company's units passed for cable television. The decrease in the
percentage of units passed served by the Company's networks is a direct result
of the acquisition of the ICS Operations on April 13, 1998. OpTel expects to
connect substantially all of the MDUs currently served by SMATV systems to 18GHz
or fiber optic networks by the end of calendar 2000. Once an MDU is brought onto
the Company's networks, gross profit per subscriber at the MDU generally
increases. In addition, networks provide OpTel with the infrastructure necessary
to deliver an integrated package of communications services to subscribers at
the MDU.
The Company's telecommunications revenue is comprised of monthly recurring
charges, usage charges and initial non-recurring charges. Monthly recurring
charges include fees paid by subscribers for line rental and additional
features. Usage charges consist of fees paid by end users for long distance,
fees paid by the ILEC for terminating intraLATA traffic to the Company's network
and access charges paid by carriers for long distance traffic originated and
terminated to and from local customers. Initial non-recurring charges include
fees paid by subscribers for installation.
31
<PAGE> 34
The Company's cable television revenue is comprised of monthly recurring
charges paid by subscribers, monthly recurring charges paid by MDU-owners for
bulk services and fees paid by subscribers for premium services and some
non-recurring charges. The Company offers its cable services under either retail
or bulk agreements. Under retail agreements, the Company contracts directly with
MDU residents. Under bulk agreements, the Company contracts directly with MDU
owners for basic cable to be provided to all units in a particular MDU, but
generally at lower prices than under retail agreements. This lower per unit rate
is generally offset by the 100% penetration achieved by bulk agreements. Premium
services are contracted for directly by subscribers under both types of
agreements and include fees paid for premium channels and pay-per-view. The
Company anticipates that its overall revenue per subscriber will increase as the
number of bulk contracts declines as a percentage of the Company's Rights of
Entry. Additionally, the Company believes that its revenue per subscriber will
increase as it migrates its SMATV properties onto the Company's networks. See
"Business -- Network Architecture."
The line item programming, access fees and revenue sharing with respect to
the Company's telecommunications services consists of leased transport
facilities, terminating access charges from ILECs, fees paid to IXCs for long
distance and revenue sharing. Leased transport facility costs may include the
rental of T-1s to connect the MDU's to the ILEC and may include costs associated
with connecting the Company's Network Hubs to each other and to its central
office switch. Terminating access charges are fees paid to the ILEC for
intraLATA calls which are originated by OpTel's subscribers and terminated on
the ILECs network. Fees paid to IXCs for long distance include costs associated
with terminating toll calls initiated by OpTel's subscribers. Revenue sharing
costs include a commission type payment to owners of MDUs for marketing the
Company's telephone product.
The line item, programming, access fees and revenue sharing with respect to
the Company's cable television services consists of programming costs, franchise
fees and revenue sharing. Programming costs include those fees paid to obtain
the rights to broadcast certain video programming. Revenue sharing costs include
a commission type payment to owners of MDUs.
The Company's customer support, general and administrative expenses include
selling and marketing costs, customer service, engineering, facilities and
corporate and regional administration.
Through May 31, 1998, the Company had invested approximately $444 million
primarily in its cable television and telecommunications assets. The Company's
revenues have grown from $0.4 million for the year ended December 31, 1994 to
$39.8 million for fiscal 1997. While pursuing its investment and development
strategy, the Company has incurred substantial up-front operating expenses for
marketing, customer operations, administration and maintenance of facilities,
general and administrative expenses and depreciation and amortization in order
to solicit and service customers in advance of generating significant revenues.
As a result of these factors, the Company has generated operating losses of $6.6
million, $22.8 million, $12.6 million, and $9.5 million for the quarter ended
May 31, 1998, fiscal 1997, fiscal 1996 and the eight months ended August 31,
1995, respectively, as its cable television and telecommunications customer base
has grown. The Company reported positive EBITDA (as defined in the Glossary) of
$1.0 million for the quarter ended May 31, 1998 as compared with negative EBITDA
of $2.3 million, $8.3 million, $3.9 million and $7.0 million for the nine months
ended May 31, 1998 and for fiscal 1997, fiscal 1996 and the eight months ended
August 31, 1995, respectively. The Company expects that the incremental
operating costs associated with the addition of new customers in its existing
markets will be principally limited to customer operations and marketing
expenses and, therefore, that its EBITDA will improve significantly. There can
be no assurance that the Company will generate operating profits or continue to
generate positive EBITDA in the future.
FACTORS AFFECTING FUTURE OPERATIONS
The principal operating factors affecting the Company's future results of
operations are expected to include (i) changes in the number of MDUs under
Rights of Entry, (ii) penetration rates for its services, (iii) the terms of its
arrangements with MDU owners, including revenue sharing and length of contract,
(iv) the prices that it charges its subscribers, (v) normal operating expenses,
which in the cable television business principally consist of programming
expenses and in the telecommunications business principally consist of fees paid
to long distance carriers, the cost of trunking services and other LEC charges,
as well as, in
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<PAGE> 35
each case, billing and collection costs, technical service and maintenance
expenses and customer support services, and (vi) capital expenditures as the
Company commences offering central office switched telecommunication services in
additional markets and completes its conversion of SMATV systems. The Company's
results of operations may also be impacted by future acquisitions.
The Company anticipates that it will continue to have higher churn than is
typical of an incumbent franchise cable television operator due to the frequent
turnover of MDU tenants. This churn generally does not result in a reduction in
overall penetration rates since the outgoing subscriber is generally quickly
replaced by a new tenant in the unit. This may result in average installation
revenue per subscriber that is higher than for a franchise cable television
operator. Although this may also require higher installation expenses per
subscriber, because of the layout of MDUs and the Company's ability to obtain
"permission to enter" from the MDU owner, installations can often be completed
when the subscriber is not home, limiting the expense of installation.
Accordingly, the Company does not believe that churn is as significant an
operating statistic as would be the case for franchise cable television
operators. With respect to the Company's telecommunications services, the
Company believes that its best opportunity for a sale arises when a subscriber
first signs a lease and takes occupancy in an MDU. Accordingly, the Company
believes that during the early stages of the roll out its central office
switched telecommunications services in a market it benefits from the high rate
of MDU resident turnover.
RESULTS OF OPERATIONS
In 1995, the Company changed its fiscal year end to August 31 to match that
of its majority stockholder. In addition, all of the Company's acquisitions have
been accounted for by the purchase method of accounting. As a result of the
Company's growth through acquisitions and the change in fiscal year, the
Company's historical financial results are not directly comparable from period
to period, nor are they indicative of future results of operations in many
respects.
The following table sets forth, for the periods indicated, certain
operating and financial information relating to the Company.
<TABLE>
<CAPTION>
AS OF AS OF
AUGUST 31, MAY 31,
--------------------------- -----------------
1995 1996 1997 1997 1998
------- ------- ------- ------- -------
<S> <C> <C> <C> <C> <C>
OPERATING DATA
CABLE TELEVISION
Units passed(1).............................. 170,336 225,433 254,032 252,481 369,968
Basic subscribers............................ 75,944 114,163 132,556 134,147 202,355
Basic penetration(2)......................... 44.6% 50.6% 52.2% 53.1% 54.7%
Average monthly revenue per basic
subscriber(3).............................. $ 22.84 $ 22.70 $ 24.94 $ 25.00 $ 27.74
TELECOMMUNICATIONS
Units passed(1).............................. 9,116 12,364 16,572 15,248 28,971
Lines(4)..................................... 2,650 4,126 6,185 5,402 7,046
Line penetration(5).......................... 29.1% 33.4% 37.3% 35.4% 24.3%
Average monthly revenue per line(6).......... $ 36.86 $ 42.10 $ 47.23 $ 50.00 $ 50.63
</TABLE>
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<PAGE> 36
<TABLE>
<CAPTION>
EIGHT MONTH YEAR ENDED NINE MONTH PERIOD
PERIOD ENDED AUGUST 31, ENDED MAY 31,
AUGUST 31, -------------------- --------------------
1995 1996 1997 1997 1998
------------ -------- --------- --------- --------
(DOLLARS IN THOUSANDS)
<S> <C> <C> <C> <C> <C>
FINANCIAL DATA
Revenues:
Cable television.................. $ 8,783 $ 25,893 $ 36,915 $ 26,915 $ 42,195
Telecommunications................ 788 1,711 2,922 2,202 2,721
-------- -------- --------- --------- --------
Total revenues............ $ 9,571 $ 27,604 $ 39,837 $ 29,117 $ 44,916
EBITDA(7)........................... $ (7,042) $ (3,900) $ (8,291) $ (4,714) $ (341)
Net cash flows used in operating
activities........................ $ (3,494) $ (453) $ (15,935) $ (2,623) $(15,151)
Net cash flows used in investing
activities........................ (72,144) (72,037) (143,125) (129,127) (88,675)
Net cash flows provided by financing
activities........................ 72,655 72,131 244,688 243,570 116,225
</TABLE>
- ---------------
(1) Units passed represents the number of units with respect to which the
Company has connected its cable television and telecommunications systems,
respectively.
(2) Basic penetration is calculated by dividing the total number of basic
subscribers at such date by the total number of units passed.
(3) Represents average monthly revenue per the average number of basic
subscribers for the fiscal periods ended as of the date shown.
(4) Lines represent the number of telephone lines currently being provided to
telecommunications subscribers. A telecommunications subscriber can
subscribe for more than one line. The Company has revised its method of
reporting lines to reflect only one line in service where multiple customers
share a single line. The Company has restated the number of lines previously
reported to reflect this change.
(5) Line penetration is calculated by dividing the total number of
telecommunications lines at such date by the total number of units passed.
(6) Represents average monthly revenue per the average number of lines for the
fiscal period ended as of the date shown.
(7) EBITDA represents income (loss) from operations before interest (net of
interest income and amounts capitalized), income taxes and depreciation and
amortization. EBITDA is not intended to represent cash flow from operations
or an alternative to net loss, each as defined by generally accepted
accounting principles. In addition, the measure of EBITDA presented herein
may not be comparable to other similarly titled measures by other companies.
The Company believes that EBITDA is a standard measure commonly reported and
widely used by analysts, investors and other interested parties in the cable
television and telecommunications industries. Accordingly, this information
has been disclosed herein to permit a more complete comparative analysis of
the Company's operating performance relative to other companies in its
industry.
Nine months ended May 31, 1998 compared with nine months ended May 31, 1997
Total Revenues. Total revenues for the nine months ended May 31, 1998
increased by $15.8 million or 54.3% to $44.9 million compared to revenues of
$29.1 million for the nine months ended May 31, 1997.
Cable Television. Cable television revenues for the nine months ended May
31, 1998 increased by $15.3 million, or 56.8%, to $42.2 million from $26.9
million in the comparable period of fiscal 1997, reflecting a 61.8% increase in
the number of customers and an 11.0% increase in the average monthly revenue per
customer. These increases resulted from a combination of rate increases, a
change in the mix of customers from bulk to retail, a shift in mix to the cities
with higher revenues per customer and increased premium revenues as the
Company's pay-to-basic ratio improved from 69.9% to 86.7%. The Company also
continued to grow basic penetration, which increased by 1.5% compared to the
third quarter of fiscal 1997.
Telecommunications. Telecommunications revenues for the nine months ended
May 31, 1998 increased by 23.6% to $2.7 million from $2.2 million in the
comparable period in of fiscal 1997, reflecting a 42.5% increase in the number
of lines. In Houston, the Company is in the final stages of converting
properties previously served by PBX switches to the Company's central office
switch. In addition, the Company recently launched its central office switch in
Dallas-Fort Worth. The Company is also reviewing a series of alternatives for
rapid switch deployment in other markets.
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<PAGE> 37
Programming, Access Fees and Revenue Sharing. Programming, access fees and
revenue sharing increased by 44.2% to $20.2 million from $14.0 million because
of an increase in subscribers primarily due to the acquisitions of Phonoscope
and the ICS Operations.
Customer Support, General and Administrative. Customer support, general and
administrative expenses were $25.0 million for the nine months ended May 31,
1998 compared to $19.8 million for the comparable period of fiscal 1997. As a
percent of revenues, customer support, general and administrative expenses
declined from 68.1% to 55.8%. The increase in overall customer support, general
and administrative expenses was in line with the Company's budget and largely
due to an increase in personnel associated with the expansion of the Company's
operations and the planned roll out of the Company's telecommunications
services.
EBITDA. The Company's EBITDA for the nine months ended May 31, 1998 were
negative $0.3 million, compared to negative $4.7 million in the comparable
period of fiscal 1997. The Company's net cash flows used in operating activities
were $15.2 million, compared to $2.6 million in the preceding fiscal year. The
Company's net cash flows used in investing activities were $176.2 million,
compared to $129.1 million in the preceding fiscal year. The Company's net cash
flows provided by financing activities were $116.2 million, compared to $243.6
million in the preceding fiscal year.
Depreciation and Amortization. Depreciation and amortization was $18.4
million for the third quarter of fiscal 1998 compared to $9.9 million in the
third quarter of fiscal 1997. The increase is primarily attributable to an
increase in cable and telephone systems and intangible assets resulting from
continued purchases and construction of such systems and from acquisitions of
businesses.
Interest Expense, Net. Interest expense (net of amounts capitalized) was
$35.9 million for the first nine months of fiscal 1998, an increase of $18.9
million over net interest expense of $17.0 million for the first nine months of
fiscal 1997, reflecting the increase in the Company's debt incurred principally
to fund the build out of its network. See "-- Liquidity and Capital Resources."
Interest income and other income. Interest income and other income was $6.5
million for the nine month period ended May 31, 1998, an increase of $6.5
million over nominal interest income and other income from the comparable period
for fiscal 1997. The increase in interest income and other income was largely
due to an increase in cash and cash equivalents and restricted investments
resulting from the proceeds of the offering of the 1997 Notes in February 1997.
Fiscal year ended August 31, 1997 compared to fiscal year ended August 31, 1996
Total revenues. Total revenues for the fiscal year ended August 31, 1997
increased by $12.2 million or 44% to $39.8 million compared to revenues of $27.6
million for the fiscal year ended August 31, 1996.
Cable television. Compared to fiscal 1996, cable television revenues
increased by $11.0 million, or 42%, to $36.9 million from $25.9 million,
reflecting both a 16% increase in the number of subscribers and a 10% increase
in the average monthly revenue per basic subscriber which rose from $22.7 for
fiscal 1996 to $24.9 for fiscal 1997. The increase in revenue per subscriber
resulted from a combination of rate increases following property upgrades,
annual rate increases and increased premium revenues as the Company's pay to
basic ratio improved from 53% to 72% over the course of the year. The Company
continued to grow basic penetration which increased by 1.6% over the year.
Telecommunications. The Company's strategy is to roll out central office
switched local exchange services in each of the major markets in which it
operates. Until recently the Company served certain properties as an STS
provider, reselling telephone service using PBXs situated at the MDU properties.
The Company has not historically promoted such STS service because it was not in
line with its strategy to offer central office switched telecommunications
services to its subscribers. Despite not promoting telecommunications services
during the year, telecommunications contributed $2.9 million of revenue compared
to $1.7 million in the preceding year, mainly as a result of increased
penetration and a 34% increase in the number of units where telephone service is
offered from 12,364 at the end of fiscal 1996 to 16,572 at the end of fiscal
1997.
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<PAGE> 38
Programming, Access Fees and Revenue Sharing. Programming, access fees and
revenue sharing was $19.2 million for fiscal 1997 compared to $11.9 million for
fiscal 1996. Such costs are generally variable based on the number of
subscribers or gross revenues. Overall, programming, access fees and revenue
sharing as a percentage of total revenues increased over the year from 43.0% to
48.2%, largely due to costs associated with the increase in the number of
subscribers served by PBX telephone service, the increase in premium cable
penetration which has lower associated margins and, to a lesser extent, an
increase in the proportion of the Company's portfolio under revenue sharing
arrangements with property owners. The PBX costs represent the costs of
interconnecting individual properties with the ILEC's central office switch.
These costs will be substantially reduced once the Company is able to utilize
its own networks to pass telephone traffic to Company owned central office
switches.
Customer Support, General and Administrative. Customer support, general and
administrative expenses were $28.9 million for fiscal 1997 compared to $19.6
million for fiscal 1996. The increase in expenses was largely due to an increase
in personnel associated with the expansion of the Company's operations and
recruitment for the roll out of the Company's telecommunications services in
advance of the expected revenues. In addition the Company incurred a one time
reorganization charge of $1.4 million associated with the restructuring of
certain senior management positions during the year which was included in such
expenses.
EBITDA. The Company's EBITDA decreased from negative $3.9 million to
negative $8.3 million over the year, largely due to the reduced gross margins
and the expansion of the Company's operations in anticipation of the roll out of
telecommunications services. The increase in negative EBITDA was largely within
expectations given that the Company increased its personnel in the middle of
fiscal 1997 in anticipation of two significant events that occurred after the
end of the fiscal year: the launch of the Houston central office switch and the
consummation of the acquisition of the residential cable television and
associated fiber optic network assets of Phonoscope.
Depreciation and amortization. Depreciation and amortization was $14.5
million for fiscal 1997 compared to $8.7 million in fiscal 1996. This increase
is primarily attributable to an increase in cable and telephone systems and
intangible assets resulting from continued purchases and construction of such
systems and from acquisitions of businesses.
Interest Expense, Net. Interest expense (net of amounts capitalized) was
$31.4 million for fiscal 1997, an increase of $25.4 million over interest
expense of $6.0 million for fiscal 1996, reflecting the increase in the
Company's debt incurred principally to fund the build out of its network.
Interest income and other income. Interest income and other income was $5.7
million for fiscal 1997, an increase of $5.6 million over interest income and
other income of $0.1 million for fiscal 1996. The increase in interest income
and other income was largely due to an increase in cash and cash equivalents and
restricted investments resulting from the proceeds of the offering of the 1997
Notes in February 1997.
Income tax benefit. The Company has experienced net operating losses for
the years ended August 31, 1997 and 1996. Realization of deferred tax assets is
dependent on generating sufficient taxable income prior to expiration of the
loss carryforwards. The Company is unable to determine whether these accumulated
losses will be utilized; accordingly, a valuation allowance has been provided
and no benefit has been recognized.
Fiscal year ended August 31, 1996 compared with eight months ended August 31,
1995
Total revenues. Revenues were $27.6 million for fiscal 1996, an increase of
188% over revenues of $9.6 million for the eight months ended August 31, 1995.
Of the revenues generated in fiscal 1996, 93.8% and 6.2% represented revenues
from cable television and telecommunications, respectively, compared to 91.8%
and 8.2%, respectively, for the eight months ended August 31, 1995.
Cable television. Cable television revenues were $25.9 million for fiscal
1996, an increase of 194%, over cable television revenues of $8.8 million for
the eight months ended August 31, 1995. The growth was attributable in part to
an increase in the average number of cable television subscribers, which
accounted for approximately $15.6 million of the increase. Cable television
revenues also grew in part from an increase in the
36
<PAGE> 39
retail price of the Company's cable television services which accounted for
approximately $1.5 million of the increase.
Telecommunications. Telecommunications revenues were $1.7 million for
fiscal 1996, an increase of 113% over the eight months ended August 31, 1995.
This growth was largely due to an increase in the average number of
telecommunications lines.
Programming, Access Fees and Revenue Sharing. Programming, access fees and
revenue sharing was $11.9 million for fiscal 1996, an increase of 159%, from
$4.6 million for the eight months ended August 31, 1995. The increases in costs
were primarily attributable to the growth in the number of cable television
subscribers and telecommunications lines.
Customer Support, General and Administrative. Customer support, general and
administrative expenses increased to $19.6 million from $12.1 million, or 111%,
over the eight months ended August 31, 1995. The increase was largely due to an
increase in personnel associated with the expansion of the Company's operations
and the rapid growth in the size of the cable television and telecommunications
networks and the number of subscribers.
Included in the above amounts are costs of $2.3 million for fiscal 1996 and
$3.8 million for the eight months ended August 31, 1995, relating to
assimilating acquisitions made by the Company and including severance,
relocation and recruitment costs.
EBITDA. Negative EBITDA increased to $3.9 million for fiscal 1996. The
improvement in negative EBITDA represents an increase of $3.1 million over
negative EBITDA of $7.0 million for eight months ended August 31, 1995. Negative
EBITDA represented 14.1% of total revenues for fiscal 1996 compared to 73.6% of
total revenues for the eight months ended August 31, 1995.
Depreciation and amortization. Depreciation and amortization was $8.7
million for fiscal 1996 compared to $2.4 million for the eight months ended
August 31, 1995. The increase is primarily attributable to an increase in cable
and telephone systems and intangible assets resulting from continued purchases
and construction of such systems and from acquisitions of businesses.
Interest expense net. Interest expense (net of amounts capitalized) was
$6.0 million for year ended August 31, 1996, an increase of $4.7 million over
interest expense of $1.3 million for eight months ended August 31, 1995,
reflecting the increase in the Company's debt incurred principally to fund the
build out of its network.
Income tax benefit. The Company has experienced net operating losses for
the year ended August 31, 1996 and the eight months ended August 31, 1995.
Realization of deferred tax assets is dependent on generating sufficient taxable
income prior to expiration of the loss carryforwards. The Company is unable to
determine whether these accumulated losses will be utilized; accordingly, a
valuation allowance has been provided and no benefit has been recognized.
Eight months ended August 31, 1995 compared with the year ended December 31,
1994
Total revenues. Revenues were $9.6 million for the eight months ended
August 31, 1995, an increase of $9.2 million over revenues of $0.4 million for
the year ended December 31, 1994. Of the revenues generated in the eight months
ended August 31, 1995, 91.8% and 8.2% represented revenues from cable television
and telecommunications, respectively, compared to 54.3% and 45.7% respectively,
for the year ended December 31, 1994.
Cable television. Cable television growth was primarily attributable to an
increase in the average number of cable television subscribers.
Telecommunications. Telecommunications revenue growth was primarily due to
an increase in the average number of telecommunications subscribers.
Programming, Access Fees and Revenue Sharing. Programming, access fees and
revenue sharing was $4.6 million for the eight months ended August 31, 1995, an
increase of $4.1 million from $0.5 million for the
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<PAGE> 40
year ended December 31, 1994. The increase was primarily attributable to the
growth in the number of cable television subscribers and telecommunications
lines.
Customer Support, General and Administrative. Customer support, general and
administrative expenses were $8.2 million for the eight months ended August 31,
1995, an increase of 6.5% over the year ended December 31, 1994. The increase
was largely due to an increase in personnel associated with the expansion of the
Company's operations generated primarily by the acquisition of private cable
companies in five markets and the rapid growth in the size of the Company's
cable television and telecommunications networks and in the number of
subscribers.
The Company incurred reorganization costs of $3.8 million for the eight
month period ended August 31, 1995, related to the costs of assimilating the
acquisitions made by the Company and include severance, relocation and
recruitment costs.
EBITDA. Negative EBITDA increased to ($7.0) million for the eight months
ended August 31, 1995. The increase in negative EBITDA represents an increase of
$0.8 million from negative EBITDA of $(7.8) million for the year ended December
31, 1994. Negative EBITDA represented (73.6)% of total revenues for the eight
months ended August 31, 1995.
Depreciation and amortization. Depreciation and amortization was $2.4
million for eight months ended August 31, 1995 compared to $0.1 million for the
year ended December 31, 1994. The increase is primarily attributable to an
increase in cable and telephone systems and intangible assets resulting from
continued purchases and construction of such systems and from acquisitions of
businesses.
Interest expense. Interest expense was $1.3 million for eight months ended
August 31, 1995, an increase of $1.2 million over interest expense for year
ended December 31, 1994, reflecting the increase in the Company's debt incurred
principally to fund the build out of its network.
Income tax benefit. The Company recorded an income tax benefit of $0.5
million for the eight months ended August 31, 1995 which was the result of the
reduction of a deferred tax liability no longer required due to increased tax
losses being available. No income tax expense was recorded for the year ended
December 31, 1994.
LIQUIDITY AND CAPITAL RESOURCES
The development of OpTel's business and the expansion of its network have
required substantial capital, operational and administrative expenditures, a
significant portion of which have been incurred before the realization of
revenues. These expenditures will continue to result in negative cash flow until
an adequate customer base is established and revenues are realized. Although its
revenues have increased in each of the last three years, OpTel has incurred
substantial up-front operating expenses for marketing, customer operations,
administration and maintenance of facilities, general and administrative
expenses and depreciation and amortization in order to solicit and service
customers in advance of generating significant revenues. As a result of these
factors, the Company has generated operating losses of $18.8 million, $22.8
million, $12.6 million, $9.5 million and $7.9 million for the nine months ended
May 31, 1998, fiscal 1997, fiscal 1996, the eight months ended August 31, 1995
and the year ended December 31, 1994, respectively, as its cable television and
telecommunications customer base has grown. The Company reported net losses of
$48.2 million for the nine months ended May 31, 1998 as compared with net losses
of $48.5 million, $18.4 million, $10.2 million and $7.9 million for fiscal 1997,
fiscal 1996, the eight months ended August 31, 1995 and the year ended December
31, 1994, respectively.
During the past year, the Company has required external funds to finance
capital expenditures associated with the completion of acquisitions in strategic
markets, expansion of its networks and operating activities. Net cash used in
building the Company's cable television and telecommunications networks and
related business activities was $103.3 million for the first nine months of
fiscal 1998 (including $36.5 million for the acquisition of Phonoscope) compared
to $49.5 million for the first nine months of fiscal 1997.
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<PAGE> 41
From inception and until the issuance of the 1997 Notes, the Company relied
primarily on investments from GVL, its principal stockholder, in the form of
equity and convertible notes to fund its operations. Effective March 1, 1998,
GVL converted all of the outstanding GVL Notes, including accrued interest, into
shares of Series A Preferred with an aggregate liquidation preference of
approximately $139.2 million. The Series A Preferred earns dividends at the
annual rate of 9.75%, initially payable in additional shares, and is convertible
under certain circumstances and at certain prices at the option of the holder
into shares of Multi-Vote Common. See "Description of Capital Stock -- Preferred
Stock." VPC has advised the Company that upon consummation of the Offering it
intends to convert the Series A Preferred into Multi-Vote Common. Based on an
initial public offering price of $ per share, the Series A Preferred
will convert into shares of Multi-Vote Common. None of the Company's
stockholders or affiliates is under any contractual obligation to provide
additional financing to the Company.
In February 1997, the Company issued the 1997 Notes along with 225,000
shares of Non-Voting Common for aggregate net proceeds of $219.2 million. Of
this amount, approximately $79.8 million was placed in an escrow account in
order to cover the first six semi-annual interest payments due on the 1997
Notes. At May 31, 1998, approximately $54.5 million remained in such escrow
account. See "Description of Certain Indebtedness -- The 1997 Notes."
In December 1997, the Company obtained the Senior Credit Facility which
consisted of a $125 million term loan bearing interest at LIBOR plus 3.5% and a
$25 million revolving credit commitment. The Senior Credit Facility was
terminated on July 7, 1998. To comply with certain covenants of the Senior
Credit Facility and to reduce the impact of changes in interest rates on the
Senior Credit Facility, the Company entered into interest rate swap agreements
with total notional amounts of $75 million in which the Company has agreed to
receive a variable rate equal to LIBOR and pay fixed rates ranging from 5.96% to
6.00%. The swap agreements were terminated on July 17, 1998 in exchange for cash
payments of $578,000. The Company expensed the costs associated with the
termination of the swap agreement in July 1998.
On July 7, 1998, the Company issued $200 million principal amount of 1998
Notes. The net proceeds of the Notes Offering was approximately $194.1 million.
Of this amount, approximately $126.3 million was used to effect the Senior
Credit Facility Retirement and approximately $22.0 million was placed in an
escrow account to fund the first two interest payments on the 1998 Notes. See
"Description of Certain Indebtedness -- The 1998 Notes."
The Company's future results of operations will be materially impacted by
its ability to finance its planned business strategies. The Company expects that
it will spend approximately $550 million on capital expenditures over the next
five years. Additionally, the Company will incur approximately $261 million in
cash interest expense over the next five years. The Company currently has
approximately $77 million restricted for scheduled interest payments over the
next eighteen months. In addition to the Offering, the Company expects it will
need approximately $100 million in additional financing over the next five years
in order to achieve its business strategy within its targeted markets. A
considerable portion of the Company's capital expenditure requirements is
scaleable dependent upon the number of Rights of Entry that the Company signs.
The foregoing estimates are based on certain assumptions, including the timing
of the signing of Rights of Entry, the conversion of MDUs currently served by
SMATV systems to networks and the telecommunications roll out, each of which may
vary significantly from the Company's plan. The capital expenditure requirements
will be larger or smaller depending upon whether the Company is able to achieve
its expected market share among the potential MDUs in its markets. The Company
plans to finance its future capital requirements through additional public or
private equity or debt offerings. There can be no assurance that the Company
will be successful in obtaining any necessary financing on reasonable terms or
at all.
In addition, GVL has the power to prevent the Company from obtaining
additional debt or equity financing. See "Risk Factors -- Control by GVL" and
"Principal Stockholders -- Stockholders' Agreement." GVL is party to an
indenture which limits the aggregate amount of indebtedness which can be
incurred by GVL and its subsidiaries, including the Company, taken as a whole
(based upon a ratio of total consolidated indebtedness to consolidated operating
cash flow). As a result, GVL's strategies and the operating results of its
subsidiaries other than the Company may affect the ability of the Company to
incur additional indebtedness.
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<PAGE> 42
As of May 31, 1998, GVL was able to incur approximately Cdn. $612 million
(approximately $399 million based on an exchange rate of $1.00 = Cdn. $1.5325 as
reported by the Wall Street Journal for August 7, 1998) of indebtedness under
its indenture, but there can be no assurance that this number may not decrease
substantially in the future. There can be no assurance that GVL will not
restrain the Company's growth or limit the indebtedness incurred by the Company
so as to ensure GVL's compliance with the terms of its debt instruments.
The Company benefits from the fact that it does not require a substantial
capital investment in its cable television and telecommunications networks in
advance of connecting subscribers to its networks since a significant proportion
of the costs comprises the internal wiring and the erection of microwave
transmitting and receiving equipment specific to the MDU. These expenditures
are, to a large extent, "success-based" and will only be incurred when new
properties are brought into service or when existing properties serviced by
SMATV or PBX systems are connected to the networks. When a new Right of Entry is
signed, it takes approximately four months of construction work to activate
signal at the property. Once the property is activated, penetration rates
increase rapidly. The balance of the budgeted capital expenditures is for
infrastructure assets not related to individual MDUs. These assets include
central office switches, cable television head ends, computer hardware and
software and capitalized construction costs. The Company can to some degree
control the timing of the infrastructure capital expenditures by controlling the
timing of the telecommunications roll out and the scope of its expansion.
In order to accelerate the achievement of the Company's strategic goals,
the Company is currently evaluating and often engages in discussions regarding
various acquisition opportunities. The Company also engages from time to time in
preliminary discussions relating to possible investments in the Company by
strategic investors. There can be no assurance that any agreement with any
potential acquisition target or strategic investor will be reached nor does
management believe that any thereof is necessary to achieve its strategic goals.
YEAR 2000 COMPLIANCE
OpTel has implemented a Year 2000 program to ensure that its computer
systems and applications will function properly beyond 1999. OpTel believes that
it has allocated adequate resources for this purpose and expects its Year 2000
conversion program to be successfully completed on a timely basis. However,
successful completion of the Year 2000 conversion program is substantially
dependent upon successful implementation of the Company's new customer
management information system. The Company's financial accounting system has not
been upgraded to eliminate potential Year 2000 related malfunctions. The Company
has selected a new financial accounting system and plans to have the new system
implemented within the next 12 months. Other than expenses relating to the
acquisition of the customer management information system and the financial
accounting system, OpTel does not expect to incur significant expenditures to
address this issue. See "Risk Factors -- Year 2000 Risk."
RECENTLY ISSUED ACCOUNTING PRINCIPLES
Statement of Financial Accounting Standards ("SFAS") No. 128, "Earnings Per
Share," is effective for earnings per share calculations and disclosures for
periods ending after December 15, 1997, including interim periods, and requires
restatement of all prior period earnings per share data that is presented. SFAS
No. 128 supersedes Accounting Principles Board Opinion No. 15, "Earnings Per
Share," and provides reporting standards for calculating "Basic" and "Diluted"
earnings per share. The Company has adopted SFAS No. 128 and its earnings per
share computations have been restated for all prior periods.
The Financial Accounting Standards Board ("FASB") issued, in February 1997,
SFAS No. 129, "Disclosure of Information about Capital Structure," which
establishes standards for disclosing information about an entity's capital
structure and is effective for financial statements for periods ending after
December 15, 1997. The Company's financial statements comply with the
requirements of SFAS No. 129 and there will be no impact on the Company's
results of operations or financial position.
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<PAGE> 43
In June 1997, the FASB issued SFAS No. 130, "Reporting Comprehensive
Income," which establishes standards for the reporting and display of
comprehensive income and its components in the financial statements. SFAS No.
130 is effective for fiscal years beginning after December 15, 1997. The Company
has evaluated the requirements of SFAS No. 130 and will begin disclosing the
appropriate information in the first quarter of fiscal 1999. There will be no
impact on the Company's results of operations or financial position.
The FASB also issued, in June 1997, SFAS No. 131, "Disclosures about
Segments of an Enterprise and Related Information," which establishes standards
for the way public companies disclose information about operating segments,
products and services, geographic areas and major customers. SFAS No. 131 is
effective for financial statements for periods beginning after December 15,
1997. The Company is currently evaluating the applicability of the requirements
of SFAS No. 131. Depending on the outcome of the Company's evaluation,
additional disclosure may be required beginning in fiscal 1999. There will be no
impact on the Company's results of operations or financial position.
INFLATION
The Company does not believe that inflation has had a material effect on
its results of operations to date. However, there can be no assurance that the
Company's business will not be adversely affected by inflation in the future.
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<PAGE> 44
BUSINESS
THE COMPANY
OpTel is a leading network based provider of integrated communications
services, including local and long distance telephone and cable television
services, to residents of MDUs in the United States. As a rapidly growing ICP,
OpTel continues to build upon its position as the largest provider of private
cable television services to MDUs in the United States. In each market that it
serves, OpTel seeks to become the principal competitor in the MDU marketplace to
the ILEC and the incumbent franchise cable television operator by providing a
package of voice, video and Internet access services at competitive prices.
OpTel believes its contractual relationships with MDU owners and associations
and its ability to deliver an integrated service offering to MDU residents over
its own networks provide it with a competitive advantage.
MDUs comprise a wide variety of high density residential complexes,
including high- and low-rise apartment buildings, condominiums, cooperatives,
town houses and mobile home communities. According to 1990 U.S. Census Bureau
data, there are more than 13.2 million dwelling units in MDUs with greater than
10 dwelling units in the United States. Within the MDU market, the Company
focuses on Large MDUs. Based on industry sources, the Company believes that,
within its existing markets, as of March 25, 1998, there are approximately 3.0
million dwelling units within these Large MDUs.
The Company is currently building telecommunications infrastructure in its
serviced markets and expects, by the end of calendar 1999, to be in a position
to offer facilities based telecommunications services in each of its major
markets. The Company presently offers services where it has a Right of Entry to
provide its cable television and/or telecommunications services. The Company
classifies a unit as "passed" if it is within an MDU for which the Company has a
Right of Entry and the Company has connected the equipment necessary to provide
services. As of May 31, 1998, the Company had 369,968 units passed for cable
television services. At that date, OpTel had 202,355 cable television
subscribers and 7,046 telecommunication lines in service.
OpTel began operations in April 1993 with a strategy of consolidating the
then fragmented "private cable" television, or non-franchise cable television,
industry serving MDUs. Securing long-term Rights of Entry has been an integral
element of this strategy. The Company's Rights of Entry typically have original
terms of 10 to 15 years (five years for Rights of Entry with condominium
associations). The weighted average unexpired term of the Company's Rights of
Entry was approximately eight years as of May 31, 1998 (assuming the Company's
exercise of available renewal options). Rights of Entry generally provide
financial incentives to the property owners to promote and sell the Company's
cable television and telecommunications services to MDU residents. The Company
provides video programming to MDUs primarily under exclusive Rights of Entry.
The Company initially offered STS to MDUs serviced under telephone Rights of
Entry utilizing remote PBX switches. In accordance with its communications
strategy, the Company has begun the process of migrating its STS traffic to its
own central office switches and its own network facilities. The Company intends
to grow its business by negotiating additional Rights of Entry to serve MDUs
currently served by other providers and newly-constructed MDUs, by acquiring
other existing operators that serve MDUs, as appropriate, and by providing MDUs
it currently serves for cable television with additional services, such as
telephone and Internet access.
The Company currently provides cable television and telecommunications
services in a number of metropolitan areas including Houston, Dallas-Fort Worth,
Los Angeles, San Diego, Miami-Ft. Lauderdale, Phoenix, Denver, San Francisco,
Chicago, Atlanta and Orlando-Tampa. The Company has commenced offering central
office switched local exchange services in Houston and Dallas-Fort Worth and is
licensed as a CLEC in each of its other major markets. The Company selected its
current markets based upon their growth characteristics, competitive conditions,
MDU concentrations, favorable demographics and regulatory environment.
Since April 1995, OpTel has been indirectly majority owned by GVL, which
also owns the second largest cable television operator in Canada (based on
number of subscribers). GVL has invested approximately $250 million in OpTel in
the form of equity capital and subordinated convertible notes (including accrued
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<PAGE> 45
interest). See "Prospectus Summary -- Recent Developments." These invested
amounts have been critical to OpTel's growth. In addition, key members of the
Company's management team gained experience in the competitive offering of
telecommunications and cable television to residential markets while serving as
executives of a GVL affiliate in the United Kingdom. OpTel management's
extensive operating experience in both the telecommunications and cable
television industries, including the construction and design of networks and
sales and customer support, provides OpTel with significant expertise in
managing and developing an infrastructure to support voice, video and Internet
access operations.
OpTel is a holding company with limited assets that conducts substantially
all of its operations through its subsidiaries. OpTel derives substantially all
of its revenue from the operations of its subsidiaries. OpTel has 22
subsidiaries, each of which generally operates in a specific geographic area.
INDUSTRY OVERVIEW -- MARKET OPPORTUNITIES
Widespread Changes in Communications Industry
Both the telephone and cable television segments of the communications
industry are currently undergoing widespread changes brought about by, among
other things, (i) decisions of federal and state regulators which have opened
the monopoly local telephone and cable television markets to competition, (ii)
the ensuing transformation of the previously monopolistic communications market
controlled by heavily regulated incumbents into a consumer-driven competitive
service industry, and (iii) the need for higher speed, higher capacity networks
to meet the increasing consumer demand for expanded communications services
including broader video choices and high speed Internet services. The
convergence of these trends has created opportunities for new types of
communications companies capable of providing a wide range of voice, video and
data services.
Opening of Communications Markets
Divestiture of the Bell System. Until the passage of recent federal
legislative reform and other state and federal regulatory efforts to expand
competition into the local telephone market, the structure of the U.S.
telecommunications industry was shaped principally by the 1984 court-supervised
divestiture of local telephone services from AT&T (the "Divestiture") and other
judicial and regulatory initiatives which were designed primarily to implement
structural and technical industry changes through which competition could
develop in the long distance market. Under this structure, the RBOCs and certain
other LECs were permitted to retain their monopolies in the provision of local
exchange services, but were required to connect their local subscribers to the
long-distance services of AT&T and other IXCs. Under this regime, two distinct
industry segments developed; competitive IXCs, which offered subscribers long
distance telephone services between judicially defined LATAs, and monopoly LECs,
which offered subscribers local and toll services within judicially defined
LATAs, including connection (or "access") to IXCs for interLATA long-distance
services. As a result, the long-distance business became intensely competitive,
with low barriers to entry and many service providers competing in a
commodity-type market, while providers of local exchange services continued to
face relatively little competition.
Deregulation of Local Telephone Services. After the structural and
technical network changes were put in place following the Divestiture to give
IXCs other than AT&T "equal access" to the local exchange facilities of the
monopoly ILECs, and with long-distance competition beginning to provide
consumers with diverse services and lower rates, regulatory policy makers
gradually began to examine whether the competitive benefits which were being
experienced in the long-distance marketplace as a result of Divestiture should
be expanded to local exchange services. While a small number of states and the
FCC had already adopted rules and regulations which opened certain limited and
discrete segments of the local exchange market to competition from CAPs and
CLECs offering primarily dedicated high-speed private line and some local
switching services to large business users, the passage of the Telecom Act in
February 1996 codified the pro-competitive policies on a national level and
required both the FCC and the state regulatory commissions to adopt dramatic and
sweeping changes in their rules and regulations in furtherance of those
policies. The Telecom Act required regulators to remove market entry barriers
and to enable companies like OpTel to
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<PAGE> 46
become full service providers of local telephone service by, among other things,
mandating that the ILECs provide interconnection and competitively priced
network facilities to competitors. In addition, the Telecom Act permits RBOCs to
offer long-distance interLATA services in competition with IXCs once they have
demonstrated that they have implemented changes to permit economically efficient
competition in their local markets for both business and residential services.
The Telecom Act also repealed the LEC/cable television cross-ownership
restriction, which prohibited LECs from providing multichannel television
directly to subscribers in their telephone service areas. See "-- Regulation."
Deregulation of Cable Television. Unlike the local telephone market, the
cable television market is not subject to regulatory or statutory prohibitions
on competition. Nevertheless, competition to incumbent franchised cable
television operators has developed in only a handful of markets nationwide.
Because of the lack of any meaningful competition, in 1992 Congress passed
legislation providing for the regulation of certain cable rates. Subsequently,
as part of its general goal of supplanting regulation with competition, the
Telecom Act took further steps to provide alternative regulatory structures to
encourage entry into the multichannel video programming distribution market.
OpTel's Opportunity. The incumbent local telephone and cable television
providers to date have generally been slow to expand their services beyond their
traditional lines of business. In particular, the LECs generally have not
offered video programming services, nor have the incumbent cable operators
generally entered the telephone services market. In addition, most of the other
new competitive entrants, including most CLECs, have focused almost exclusively
on providing telephone service to medium to large commercial customers and have
tailored the coverage area of their networks and the configuration of their
business operations to provision services accordingly. Similarly, while a number
of companies have begun to market wireless alternatives to cable television
service, those companies have not generally begun to offer telephone services to
their customers.
Typically, the last mile connection between an ILEC and its customer is a
copper wire twisted pair and the last mile connection of a cable television
company is coaxial cable. The Company believes that in its markets, it is the
only competitor able to serve a single subscriber with both twisted pair and
coaxial cable last mile connections. Accordingly, OpTel believes that it is
well-positioned to take advantage of the new regulatory and market environment
and that it will be among the first to offer a single-source package of
integrated voice, video and Internet access services in its MDU markets. By
combining the enhanced telephone and Internet access services offered by CLECs
with high quality video programming, OpTel will act as a single source provider
of a wide range of voice, video and Internet access services to the MDU market.
OpTel's integrated service offerings are available either individually or in
bundled packages, providing the consumer with added choice and convenience.
STRATEGY
OpTel's goal is to become the nation's largest ICP focusing on MDU markets.
OpTel's strategy for achieving this goal includes the following key components:
Provide an Integrated Service Offering. OpTel believes that by utilizing a
single advanced network infrastructure it can be among the first to market a
competitive integrated package of voice and video services in its target
markets. OpTel focuses exclusively on the integrated communications needs of the
MDU resident, which distinguishes OpTel from other competitors. OpTel believes
that MDU residents are attracted by bundled service offerings, competitive
pricing and integrated billing. The Company plans to supplement its voice and
video offerings with high speed Internet access in all of its serviced markets.
The Company also intends to introduce integrated billing of its bundled services
during fiscal 1999.
Deploy Cost Effective Networks. OpTel's networks are specifically designed
to provide services to MDUs. The Company uses a combination of point-to-point
microwave transmission equipment and fiber optic cable in order to offer a
single source for video, voice telecommunications and eventually high speed
Internet access services. A substantial amount of the capital required to
provide property-specific voice and video services to an individual MDU is
invested only after the Company and the owner of the MDU have entered into a
Right of Entry for the MDU. The capital expenditures required to serve an MDU
are therefore, to a large extent,
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<PAGE> 47
"success-based" and will only be incurred shortly before properties are first
brought into service or as needed to bring non-network served MDUs onto the
Company's networks. In markets served by the Company's microwave networks, OpTel
expects that the incremental capital required for it to launch central office
switched telecommunications services and to connect customers will be lower than
that of its competitors. Unlike copper- and fiber-based systems that require
installation and maintenance of a significant amount of wire and cable, the
Company's microwave networks generally will not require the installation and
maintenance of physical wires between the MDU based equipment and the Company's
Network Hubs. As a result, OpTel expects to enjoy a lower network cost structure
than certain of its competitors.
Pursue Focused Marketing Strategy. Strategic relationships with MDU owners
are a key element of the Company's marketing strategy. The Company negotiates
long term Rights of Entry with MDU owners under which the Company obtains, among
other things, the exclusive right to provide cable television services to an MDU
or group of MDUs and an undertaking by the MDU owner to promote OpTel as the
preferred telecommunications alternative to the ILEC within the MDU. The Rights
of Entry generally provide MDU owners with financial incentives to work closely
with the Company to promote its products and services. The Company offers
prospective customers the opportunity to subscribe for Company services at the
same time they sign their unit leases. The Company believes this access, coupled
with customer preference for a single source of cable television and
telecommunications services, significantly enhances its customer marketing
efforts. In addition, the Company markets to MDU residents through (i) direct
mail and direct sales campaigns, (ii) special promotion and sign-up parties,
(iii) establishment of a physical presence at a MDU and (iv) distribution of
point-of-sale marketing materials.
Provide Superior Customer Service. The Company believes that superior
customer service is important to MDU residents. Therefore, the Company has
dedicated resources to providing services that attract and retain subscribers.
The Company has a national customer service center staffed with knowledgeable
representatives to address the needs of customers 24-hours-a-day,
seven-days-a-week. The Company has established direct lines to facilitate rapid
response to calls initiated by MDU owners and managers. The Company also has
dedicated local service teams that provide prompt installation and response to
customer service calls. Because the Company believes that the best way to
control the quality and consistency of technical and field services is to train
and supervise the service technicians, the Company relies primarily on its own
personnel to perform these functions. The Company also has established stringent
staff training procedures, including its Operational Excellence continuous
improvement program, and internal customer service standards.
Pursue Selective Acquisitions and Strategic Relationships. To expand its
markets and to achieve critical mass in its existing markets, the Company often
evaluates opportunities to make acquisitions. Since May 1996, the Company has
completed six acquisitions representing approximately 700 MDUs served and
103,000 subscribers. In addition, the Company has entered into a strategic
relationship for the delivery of high speed Internet access services and will
continue to evaluate other alliances, including those permitting it to host
additional third-party traffic on its switches.
MARKETS
Historically, the Company's strategy has been to enter markets either
through the acquisition of private cable television operators serving the target
market or by entering into Rights of Entry with a major MDU owner in the market.
Upon acquisition of an operator, the Company historically has begun the process
of upgrading the acquired systems by converting MDUs from SMATV technology to
the Company's microwave or, in Houston, fiber optic networks, adding additional
programming and improving customer service. In addition, the Company has been
able to achieve cost efficiencies by consolidating acquired operations into its
existing organization. The Company's strategy for entering new
telecommunications markets is through the deployment of network infrastructure
and interconnecting such infrastructure to the Company's existing video
distribution network. See "-- Network Architecture."
The following table sets forth, as of May 31, 1998 the markets where OpTel
currently operates and, for each such market, certain additional information
including the date the Company launched, or intends to launch, its central
office switched telecommunications service offering. The timing and order of the
launch of
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<PAGE> 48
central office switched telecommunications services in each of the Company's
markets may vary and will depend on a number of factors, and no assurance can be
given the Company will launch such services in each of its markets.
<TABLE>
<CAPTION>
NUMBER OF
UNITS
NUMBER OF IN MDUS CABLE
UNITS IN WITH OVER 150 UNITS PASSED TELEVISION TELECOMMUNICATIONS EXPECTED CLEC SERVICES
LOCATION MARKET(1) UNITS(2) FOR CABLE(3) SUBSCRIBERS LINES IN SERVICE LAUNCH DATE
- -------- --------- ------------- ------------ ----------- ------------------ ----------------------
<S> <C> <C> <C> <C> <C> <C>
Houston.................... 363,000 315,000 137,122 67,265 2,143 In service
Dallas-Fort Worth.......... 486,000 405,000 44,217 21,929 2,187 In service
Los Angeles................ 730,000 295,000 17,777 11,072 75 Fiscal 1999
San Diego.................. 504,000 304,000 21,224 12,428 164 Fiscal 1999
Miami-Ft. Lauderdale....... 234,000 225,000 21,205 16,497 162 Fiscal 1999
Phoenix.................... 219,000 155,000 24,648 10,047 117 Fiscal 1999
Denver..................... 142,000 106,000 17,006 9,804 291 Fiscal 1999
San Francisco.............. 410,000 246,000 24,466 17,065 68 Fiscal 1999
Chicago.................... 417,000 342,000 29,708 18,017 133 Fiscal 1999
Atlanta.................... 285,000 233,000 9,456 5,146 75 Fiscal 2000
Orlando-Tampa.............. 240,000 205,000 11,396 7,202 245 Fiscal 2000
Other markets(4)........... -- -- 11,743 5,883 1,386
--------- --------- ------- ------- -----
Total(5)........... 4,030,000 2,831,000 369,968 202,355 7,046
========= ========= ======= ======= =====
</TABLE>
- ---------------
(1) Represents rental units in MDUs and is based on March 25, 1998 information
published by industry sources. The number of units does not include
condominiums. According to 1990 U.S. Census Bureau data there were 1.8
million dwelling units in condominiums in the Company's markets.
(2) Represents rental units in MDUs with more than 150 dwelling units in the
United States and is based on March 25, 1998 information published by
industry sources. The number of units in MDUs with greater than 150 units
does not include condominiums.
(3) Units passed represents the number of units to which the Company has
connected its cable television systems. The Company has connected
telecommunications infrastructure at only 28,971 of the units passed for
cable television services.
(4) Other markets include Austin, Corpus Christi and San Antonio, Texas; Daytona
Beach and Tallahassee, Florida; Las Vegas, Nevada; Indianapolis, Indiana;
and greater Washington, D.C. Other than with respect to Austin, Texas and
Indianapolis, Indiana, the Company has not yet decided whether to
concentrate in these markets and launch telecommunication services or to
dispose of assets in these markets.
(5) Excludes 27,313 units passed for cable, 14,751 cable television subscribers,
and 654 telecommunications lines in services related to the portion of the
acquisition of the ICS Operations not consummated as of May 31, 1998.
The Company installed its first central office switch in the Houston market
in October 1997 and currently offers switched access local exchange services to
most of its telecommunications customers in Houston. The Company installed,
activated and tested its central office switch in the Dallas-Fort Worth market
in April 1998 and is currently providing switched access local exchange services
to select customers in Dallas-Fort Worth. As of May 31, 1998, the Company had
48,472 units under contract for telecommunications in Houston and Dallas-Fort
Worth. The Company intends to progressively commence full scale marketing of
local exchange based telecommunications services in all of its major markets by
the end of calendar 1999. The Company is licensed as a CLEC in all of its major
markets and has completed or is negotiating interconnection agreements with the
principal ILECs in each of these markets.
SERVICES
OpTel provides a wide range of voice, video and Internet access services,
both individually and as integrated service offerings.
Voice. OpTel's telephone Rights of Entry generally provide that the MDU
owner will market exclusively OpTel's local telephone services to MDU residents.
In the markets where it has central office switches, OpTel offers local exchange
telephone service, including standard dial tone access and substantially all
other feature groups provided by the ILEC. OpTel offers a wide range of
value-added services, including call forwarding, call waiting, caller
identification, conference calling, speed dial, calling card, 800-numbers and
voice mail. OpTel generally prices its local telephone offering at a discount to
the ILEC rates in each of its serviced
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<PAGE> 49
markets. OpTel also provides long distance services, including outbound, inbound
and calling card services. OpTel contracts or plans to contract for other
ancillary services, including operator service, directory listings and emergency
911 service and, in certain markets, transport, from the local ILEC and other
service providers.
The Company currently provides telephone service under two regulatory
frameworks. In Houston and Dallas-Fort Worth, the Company provides telephone
services as a CLEC through Company owned central office switches. In other
markets, and to a limited extent in Houston and Dallas-Fort Worth, OpTel
provides telephone services as an STS provider. The Company intends to convert
substantially all of its STS telephone operations to CLEC operations and to
provide switched access local exchange services to substantially all of its
telephone customers by the end of calendar 1999.
Video. OpTel offers its subscribers a full range of popular cable
television programming at competitive prices. The Company's networks are capable
of delivering up to 72 uncompressed analog channels of programming. The Company
offers various programming packages to its cable television subscribers. The
Company's basic video programming package provides extensive channel selection
featuring all major cable and broadcast networks. The Company's premium video
programming package features uninterrupted, full-length motion pictures,
sporting events, concerts and other entertainment programming and includes HBO,
Cinemax, Showtime and The Movie Channel, as well as supplementary channels such
as HBO 2, HBO 3 and Cinemax 2. Premium services are offered individually or in
discounted packages with basic or other services. Certain of the Company's
systems are capable of offering movies, sporting events, concerts and other
special events on a pay-per-view basis.
In addition, the programming selections available at an MDU served by the
Company's microwave networks can be tailored to the demographics of each MDU
and, unlike franchise cable television systems which may be required to carry
all local broadcast channels and public access channels, the Company's microwave
networks can utilize all of their available channels to provide popular
entertainment, news and information programming.
The Company's programming packages are generally competitively priced
compared to similar packages offered by the incumbent franchise cable television
operator.
To enhance its video programming offerings, the Company has made
arrangements with a DBS service provider for distribution of additional video
programming via DBS technology. The Company currently provides this programming
on a limited basis to MDUs in its San Francisco and Miami-Ft. Lauderdale markets
using a single, standard direct broadcast satellite receiving antenna at each
serviced MDU. The DBS signal is received in digital form, converted at the MDU
receiver site to analog form and over coaxial cable distributed to the
subscriber's unit. DBS transport permits the Company to provide basic
programming or to supplement the Company's other programming services.
High-Speed Internet Access. OpTel currently provides Internet access
service to residents of certain properties in the Houston market in
collaboration with a local ISP and a local CAP. OpTel is currently testing a
high-speed Internet access service in Dallas-Fort Worth in conjunction with
I(3)S, Inc. ("I(3)S"), an ISP. The Company and I(3)S have a strategic alliance
to provide high-speed Internet services in the Company's major markets.
Following successful completion of its testing, the Company intends to roll out
its high speed Internet access service in substantially all of its major
markets.
The Company expects to offer customers a choice of transmission speeds
ranging from approximately 64 kilobits ("KB") per second (normal dial-up
Internet speed is typically 28.8 KB per second) to 10 megabits ("MB") per
second. In MDUs where data transport is to be provided via the Company's
networks, the Company expects to be able to offer transmission speeds of up to
10 MB per second. In MDUs where the Company utilizes leased transport
facilities, the Company may choose to offer transmission speeds of up to 1.5 MB
per second; however, higher transmission speeds could be offered through the
lease of incremental bandwidth. Internet connections providing transmission
speeds over 0.5 MB per second are generally referred to as "high-speed." The
transmission speeds that the Company intends to offer will greatly exceed the 64
KB per second speed available from many LECs through Integrated Services Digital
Network ("ISDN") technology.
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OpTel initially will connect each property to the ISP's point of presence
using OpTel's microwave transport or its owned or leased fiber transport. At
each property, the data stream will be carried to the subscriber's unit via the
property's existing coaxial cable distribution wiring. The subscriber will
connect a personal computer to the high-speed Internet service using software
provided by the ISP and the subscriber's cable modem which will be connected to
a standard cable television outlet.
Wholesale Services to ISPs. The Company believes that with the recent
growth in demand for Internet services, numerous ISPs are unable to obtain
network capacity rapidly enough to meet customer demand and eliminate network
congestion problems. The Company plans to supplement its core end user product
offerings by providing a full array of local services to ISPs, including
telephone numbers and switched and dedicated access to the Internet.
NETWORK ARCHITECTURE
The Company's strategy is to deliver all of its service offerings through
integrated networks. OpTel's networks are designed specifically to provide
services to MDUs. The Company uses a combination of point-to-point microwave
transmission equipment and fiber optic cable in order to offer a single source
for video, voice telecommunications and eventually high speed Internet access
services. As of May 31, 1998, the Company had 46 microwave networks in service
in eleven metropolitan areas, and, in Houston, three fiber optic networks,
covering over 400 route miles. In order to integrate service offerings, the
Company actively adds properties it services within existing network coverage to
these networks and seeks to cost effectively develop new networks to cover MDU
clusters serviced by the Company in new or expanded markets.
To maximize network coverage of its microwave networks, the Company
establishes hubs designed to service MDU clusters (each a "Network Hub").
Network Hubs usually are located on rooftops or towers. The network is extended
from the Network Hubs to the serviced MDUs via point-to-point microwave. Each
Network Hub includes equipment to receive and transmit the Company's video
programming. The signal is transmitted to a receiving dish at the MDU which must
be within the line of site of the Network Hub or a repeater site. To ensure
transmission quality, the Company limits the radius of each microwave link to
between four and ten miles, depending on topographic and climatic conditions.
Within the MDUs it serves the Company distributes video programming via
conventional coaxial cable. The on-property network uses a combination of traps
(electronic filtering devices), addressable decoder-converter boxes and
interdiction. The Company has recently completed field testing interdiction
devices and has begun deploying them in several of its current systems.
Interdiction devices will permit the Company to activate and deactivate services
or specific channels by remote command from a centralized location. When
implemented, these devices will afford quicker activation and disconnection,
eliminate or significantly reduce the need for traps and for decoder-converter
boxes in the home, eliminate or significantly reduce service calls and provide
better picture quality. The Company believes that these devices will also result
in better collection experience, higher premium service penetration and greater
customer satisfaction.
OpTel's network design is digital capable. All voice traffic over OpTel's
networks is digitally compressed. The networks will facilitate digital
compression for video signal when economical and required by the marketplace. If
OpTel is required to carry digital broadcast programming (e.g., HDTV), then the
networks may be upgraded to transmit such programming without material
architectural change. See "-- Regulation."
The Company transports video programming to MDUs which are not yet on the
Company's networks by receiving video programming at a self-contained SMATV head
end located at the MDU. The Company intends to convert substantially all of its
SMATV systems to 18GHz, 12GHz (principally in Denver) or fiber optic networks by
the end of fiscal 2000.
To roll out its central office switched voice telecommunications offering
in areas covered by its microwave networks, the Company will link certain of its
Network Hubs to both the central office switch and other Network Hubs to form a
network backbone. This network backbone will utilize either of 6GHz or 11GHz
microwave or fiber optic transmission capacity to form synchronous optical
network ("SONET") self-healing rings that provide high speed redundant
connections for the delivery of voice traffic. Where it uses fiber, the Company
either will install its own fiber optic facilities or on a limited basis will
lease fiber from other
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<PAGE> 51
providers. Voice traffic will be delivered from a Network Hub to a serviced MDU
over 23GHz microwave links. The 23GHz microwave links will use the same
microwave transmission equipment that is used to relay video signal. Voice
traffic is delivered to the individual unit using a traditional copper wire
twisted pair. The Company has recently commenced offering network based central
office switched telecommunication services on its fiber optic networks in
Houston and in Dallas-Fort Worth over its microwave networks.
The Company has chosen the 5ESS-2000 digital switch manufactured by Lucent.
Unlike traditional long distance or local switches, the Lucent switch enables
the Company to provide local and long distance services from a single platform.
This uniform and advanced switch platform enables the Company to (i) deploy
features and functions quickly in all of its networks, (ii) expand switch
capacity in a cost effective manner and (iii) lower maintenance costs through
reduced training and spare part requirements. The Company expects to continue to
deploy Lucent switches to provide a consistent technology platform throughout
its network. The Company will use its networks to aggregate MDU long distance
and local traffic at its central office switch. As an initial entry strategy in
certain markets, the Company intends to lease telecommunication switch capacity
in certain markets from third-party providers in order to accelerate the roll
out of telephone services and to migrate telecommunications services to its own
switch over time. OpTel has entered into an agreement with a national CLEC,
pursuant to which OpTel may purchase local telephone service and local loop
elements. During any time period and in any market that the Company is
purchasing such services from the CLEC, the CLEC has the exclusive right to
provide OpTel with these services. OpTel is required to maintain each service
ordered for a 24-month minimum period.
In areas where the Company offers telecommunications services but where it
has not yet migrated to its networked central office switch architecture, a PBX
switch is installed at the MDU and traffic from the MDU is transported via
leased trunk lines to the LEC's central office. From the LEC's central office,
local calls are routed through the LEC's network. The Company intends to convert
all of its PBX serviced properties to its central office switched
telecommunications offering.
OpTel has contracted with a third party to monitor its central office
switches and certain network elements connected to those switches. In 1999,
OpTel will establish a Network Operations Center to internalize the functions
now provided by the third party and to enhance monitoring, control and
maintenance of its networks. OpTel's Network Operational Center will be located
at its Dallas headquarters and will be staffed 24-hours-a-day,
seven-days-a-week. The Network Operations Center will monitor and manage OpTel's
central office telephone switches, PBX switches and certain additional elements
of its telecommunications and cable television networks.
SALES AND MARKETING
A critical aspect of the Company's sales and marketing efforts is the
development of strategic contractual relationships with MDU owners. These
relationships encourage the owners to promote and sell the Company's cable
television and telecommunications services to MDU residents. The Company intends
to grow its business by negotiating additional Rights of Entry to serve MDUs
currently served by other providers and newly-constructed MDUs, by acquiring
other existing operators that serve MDUs, as appropriate, and by providing MDUs
it currently serves for cable television with additional services, such as
telephone and Internet access.
The Company tailors its sales and marketing efforts to two different
constituencies: (i) owners of MDUs and their agents and (ii) residents at MDUs
for which the Company has obtained Rights of Entry. Each constituency is served
by a separate sales and marketing team.
Sales and Marketing to MDU Owners
The Company maintains a full-time professional sales force dedicated to
securing Rights of Entry from owners of MDUs. Many of the Company's sales
representatives have previous experience in commercial real estate sales and
leasing. The Company has developed an incentive compensation plan for sales
personnel which the Company believes encourages sales personnel to target MDUs
with more favorable demographic characteristics.
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Marketing to local MDU owners is conducted primarily by (i) using
established relationships with property developers, owners and management
companies, (ii) direct mail and direct sales campaigns to owners and apartment
managers, (iii) canvassing MDU owners with properties within the coverage of the
Company's existing and planned networks and (iv) attending and participating in
trade shows, conventions and seminars targeted to the MDU industry. In addition,
the Company markets to owners of large multiregional portfolios of MDUs via a
dedicated sales team. When marketing to MDUs, the Company emphasizes the
following competitive advantages:
New Revenue Source for MDU Owner. An MDU owner who enters into Rights of
Entry with the Company generally receives a percentage of the revenue generated
by the MDU. The revenue sharing percentages generally range between six and ten
percent of such revenue, are often scaled based on penetration and are fixed
over the term of the Right of Entry. The Company may from time to time pay
up-front "key-money" in lieu of or in combination with revenue participation.
While some franchise cable television operators and ILECs now offer revenue
sharing and access fee arrangements to some MDU owners, it is the Company's
experience that neither the ILECs nor the incumbent franchise cable television
operators are willing to offer broad-based, revenue-based incentive compensation
to MDU owners generally.
Property Enhancements. The Company often installs a package of
telecommunications and security enhancements at the MDUs it serves, at a nominal
cost or at no cost to the MDU owner. For example, the Company can install a
monitoring camera at the main entrance that permits MDU residents to identify
guests by tuning their television set to the building's security channel. In
addition, the Company often provides a dedicated information channel that
permits the building's management to send messages to the MDU residents over the
private cable television system. These enhancements are relatively inexpensive
for the Company to provide and can be important to MDU owners and property
managers.
New Marketing Tool and Amenity to Rent Apartments. The principal concern of
an MDU owner is to rent apartments. The Company believes that its services and
property enhancements can serve as an important marketing tool for owners to
attract prospective tenants because its services are generally provided at a
price competitive with those charged by the franchise cable operator and lower
than those charged by the ILEC and long distance carriers. The Company works
with on-site managers to emphasize the benefits of the Company's services and
the added value and convenience provided by the Company. The Company also
maintains direct lines to facilitate rapid response to customer support calls
initiated by MDU owners and managers.
Marketing to MDU Residents
Once an MDU owner executes a Right of Entry, the Company aggressively
markets its services to actual and potential subscribers within the MDU in order
to increase penetration rates for basic and additional services. The Company
believes that its best opportunity for a sale arises when a resident first signs
a lease and takes occupancy in an MDU. Accordingly, the Company believes that
during the first few years after it activates cable television or
telecommunications services at an MDU it benefits from the high rate of MDU
resident turnover. The Company has developed orientation and incentive programs
for on-site property managers and leasing agents, with the objective of
enlisting them as the Company's subscriber sales force. In addition, the Company
markets to MDU residents through (i) direct mail and direct sales campaigns,
(ii) special promotions and sign-up parties, (iii) establishment of a physical
presence at a building and (iv) distribution of point-of-sale marketing
materials. The Company stresses the following themes when marketing its services
to MDU tenants:
Simplicity and Convenience. In general, a subscriber can order any of the
Company's services through the MDU's leasing agent at the time of lease signing.
In addition, in certain of its markets, the Company is able to provide one-stop
shopping for both cable television and telecommunications services.
Competitive Pricing. The Company believes it offers a competitive
telecommunications offering and cable television channel line-up (often
including pay-per-view and premium services) at prices that are generally
competitive with those charged by the ILEC and local franchise cable television
operator. Upon introduction of its integrated billing system, the Company plans
to offer pricing incentives to purchase more than one service from OpTel.
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Superior Video Offering. The number of channels provided by the Company at
an MDU generally equals or exceeds that of the local franchise operator in that
market. In addition, the programming selections available at an MDU served by
the Company's microwave networks can be tailored to the demographic
characteristics of the MDU and, unlike franchise cable television systems which
may be required to carry all local broadcast channels and public access
channels, the Company's microwave networks can utilize all of their available
channels to provide popular programming.
Better Service and Quality. The Company is upgrading its networks and
support systems to ensure continued reliable, high quality delivery of a range
of cable television and telecommunications services and expanding its offerings
to encompass a broad range of value-added telecommunications services. The
Company is committed to providing excellent customer service. The Company
believes the most effective means of attracting and retaining MDU owners and
subscribers is by providing high quality subscriber service, including: (i)
24-hour-a-day, seven-day-a-week subscriber telephone support, (ii) computerized
tracking of all incoming calls to minimize waiting times, (iii) service calls
generally made the same day the subscriber indicates a service problem, (iv)
flexible, seven-day-a-week installation and service appointments, (v) follow-up
calls and on-site inspections to verify subscriber satisfaction and (vi) 80% of
installations completed within three business days of receiving the initial
installation request, often within 24 hours. The Company also uses focus groups
and subscriber surveys to monitor subscriber satisfaction.
STRATEGIC RELATIONSHIPS WITH MDU OWNERS
A critical aspect of the Company's growth strategy is the development of
strategic relationships with owners of MDU portfolios. These relationships
encourage the MDU owner (which may be an ownership association) to promote and
sell the Company's cable television and telecommunications services to MDU
residents.
The Company solicits and negotiates Rights of Entry with owners of
national, regional and local portfolios of MDUs, as well as with institutions
such as hospitals, universities and hotels. The Company's Rights of Entry
typically have original terms of ten to fifteen years (five years for Rights of
Entry with condominium associations). The weighted average unexpired term of the
Company's Rights of Entry was approximately eight years as of May 31, 1998
(assuming the Company's exercise of available renewal options).
Many Rights of Entry provide MDU owners with financial incentives to work
closely with the Company to promote its products and services. Financial
incentives may include revenue sharing or payment of up-front inducements to MDU
owners. In addition, the Company believes that the delivery of special services
tailored to MDU owners and residents provides marketing advantages to the MDU
owner in leasing its units. The Rights of Entry acquired by the Company through
its various acquisitions (which represent approximately 77% of the Company's
units under contract as of May 31, 1998) have not always contained all of the
foregoing terms and provisions.
The long-term Rights of Entry negotiated with MDU owners effectively make
the Company the exclusive multichannel television provider, leaving MDU
residents with the option of receiving multichannel television from the Company
or receiving off-air programming from local broadcasters. Rights of Entry
covering telecommunications include an undertaking by the MDU owner to promote
OpTel as the preferred telecommunications alternative to the ILEC within the
MDU. The Company believes that the development of strategic relationships with
MDU owners will enable the Company to maintain its preferred competitive
position even if the exclusivity of the Rights of Entry becomes limited by
future developments. However, statutory limitations on exclusivity could
adversely affect the Company's ability to form new strategic relationships with
MDU owners and could increase the capital costs associated therewith. See "Risk
Factors -- Risks Associated with Rights of Entry."
COMPETITION
OpTel competes with a wide range of service providers for each of the
services it provides. Substantially all markets for voice, video and Internet
services are highly competitive and the Company expects that competition will
intensify. In each of its markets, the Company faces significant competition
from larger
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companies with greater access to capital, technology and other competitive
resources. The Company's switched local exchange services compete with the ILEC,
other STS providers, CLECs and CAPs and will compete with long distance
telephone companies and franchise cable television operators as they begin to
enter the local telephone business. The Company's long distance services compete
with established IXCs and resellers. In addition, recent telecommunications
offerings, including PCS, and future offerings may increase competition in the
telecommunications industry. The Company's private cable television services
compete with incumbent franchise cable television operators as well as wireless
cable television operators, other private cable television operators, DBS
operators and stand-alone satellite service providers. Recent and future
legislative, regulatory and technological developments likely will result in
additional competition in each of the markets in which the Company competes.
Moreover, mergers, joint ventures and alliances among franchise, wireless or
private cable television operators, RBOCs and IXCs may result in providers
capable of offering bundled cable television and telecommunications services in
direct competition with the Company. Although the Company as a matter of course
investigates new sources of programming and technologies that may increase its
range of services, other larger and more diversified competitors may attract the
targeted MDUs based on their increased menu of services. While the Company
believes that the exclusivity provisions of its Rights of Entry provide it with
competitive advantages, such advantages may be significantly diminished by
technological and other developments beyond the control of the Company. In
addition, technological developments may allow competitors of the Company to
bypass property owners altogether and market their services directly to tenants
of MDUs. See "Risk Factors -- Risks Associated with Rights of Entry" and
"-- Competition."
Certain of the Company's current and potential competitors are described
below.
ILECs. In each of its markets, OpTel faces, and expects to continue to
face, significant competition for the local exchange services it offers from the
ILECs, which currently dominate their local telephone markets. OpTel competes
with the ILECs in its markets on the basis of product offerings (including the
ability to offer integrated voice and video services), reliability, technology
and customer service, as well as price.
In addition, under the Telecom Act and ensuing federal and state regulatory
initiatives, barriers to local exchange competition are being removed. The
introduction of such competition, however, also establishes the predicate for
the incumbent RBOCs to provide in-region interexchange long distance services.
The RBOCs are currently allowed to offer "incidental" long distance service
in-region and to offer out-of-region long distance service. Once the RBOCs are
allowed to offer in-region long distance services, they will also be in a
position to offer single source local and long distance service similar to that
offered by OpTel and proposed by the three largest IXCs (AT&T, MCI and Sprint
Corporation). The Company expects that the increased competition made possible
by regulatory reform will result in certain pricing and margin pressures in the
telecommunications services businesses. See "Risk Factors -- Regulation" and
"-- Regulation."
OpTel has sought, and will continue to seek, to provide a full range of
local voice services in competition with ILECs in its service areas. The Company
expects to compete in this market by (i) establishing strategic relationships
with MDU owners so as to allow the Company to market effectively to MDU
residents, (ii) providing value added, enhanced services to MDU residents, (iii)
bundling its telecommunications and cable television services, (iv) providing a
high level of customer service and responsiveness, and (v) competitively pricing
its products.
The Telecom Act permits the ILECs and others to provide a wide variety of
video services directly to subscribers in competition with OpTel. Various LECs
currently provide video services within and outside their telephone service
areas through a variety of distribution methods, including both the deployment
of broadband wire facilities and the use of wireless transmission facilities.
The Company cannot predict the likelihood of success of video service ventures
by LECs or the impact on the Company of such competitive ventures.
CLECs and Other Competitors. OpTel also faces, and expects to continue to
face, competition from other potential competitors in certain of its markets.
Other CLECs compete for local telephone services, although they have to date
focused primarily on the market for corporate customers. In addition, potential
competitors capable of offering private line and special access services also
include other smaller long distance carriers, cable television companies,
electric utilities, microwave carriers, wireless telephone system operators
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and private networks built by large end-users. However, OpTel believes that it
will be among the first to offer an integrated package of voice, video and
Internet access services to customers in MDUs.
Incumbent Franchise Cable Systems. The Company's major competition for
cable television Rights of Entry in each market comes from the incumbent
franchise cable television operator. In certain markets serviced by the Company,
franchise cable television operators now offer revenue sharing and access fee
arrangements to MDU owners. There can be no assurance that these payments will
not increase in the future as competition increases for access to the higher
quality MDUs. Another basis of competition is the breadth of programming and
range of services offered. The Company competes with franchise cable operators
by (i) focusing exclusively on MDUs, (ii) sharing profits with MDU owners, (iii)
providing an integrated product offering that to an increasing extent in the
future will include Internet services, (iv) offering customized programming and
(v) charging lower cable and local telephone rates to subscribers.
Multipoint Multichannel Distribution Systems. MMDS systems are similar to
the Company's 18GHz and 12GHz networks in that they use microwave transmitting
and receiving equipment. MMDS differs from 18GHz and 12GHz in that (i) it
"broadcasts" its video programming directly to individual subscribers and
generally not to an MDU's receiver and (ii) its systems transmit in an
omni-directional manner, while 18GHz systems are point-to-point. As a result,
MMDS wireless cable can provide service to all households within a wireless
operator's "line-of-sight." The 2.5GHz spectrum utilized by MMDS wireless cable
was initially allocated by the FCC to applicants other than MMDS operators
within a given market, with 20 of the available channels generally allocated to
educational institutions. As a result, MMDS wireless operators have had
difficulty acquiring or leasing the critical mass of channels required to offer
a diverse programming lineup. Moreover, absent digital compression technology,
channel capacity is limited to 33 analog channels.
Local Multipoint Distribution Service. The FCC has issued rules
reallocating the 28GHz band to create a new local exchange and video programming
delivery service referred to as local multipoint distribution service ("LMDS").
LMDS systems, like MMDS, will use point-to-multipoint microwave distribution.
Unlike MMDS, however, LMDS systems, using the proposed allocation in the 28GHz
band, will be able to provide channel capacity equal or greater to that of most
cable systems, including the Company's. In addition, LMDS systems may include
subscriber-to-hub transmission capabilities, which would allow them to provide
interactive and telecommunication services. In March 1998, the FCC completed its
auction of LMDS licenses. So far, however, there has been no significant
commercial deployment of LMDS systems in the Company's serviced markets.
SMATV Systems. The largest number of private cable companies are operators
of SMATV systems. Like the Company, these SMATV operators offer a multichannel
television service pursuant to Rights of Entry with MDU owners. Where the
Company has introduced or will introduce 18GHz systems, the Company competes
with SMATV systems on the basis of (i) larger channel offerings (typically SMATV
offers 33 to 45 channels), (ii) the quality of its video programming delivery,
(iii) customer service and (iv) the perceived high price of SMATV relative to
the programming package provided.
Direct Broadcast Satellite. DBS systems involve the transmission of encoded
video programming direct from a satellite to the home user without any
intermediate processing or retransmission by a terrestrial operator. Although
prices have been decreasing, DBS service typically requires the purchase of
equipment and installation fees which are a significant cost to the subscriber.
In addition, subscribers generally pay a monthly programming fee to receive DBS
service, which can be lower than those charged by the Company before
consideration of the equipment costs. However, the Company believes that it can
effectively compete with DBS systems in the MDU marketplace for the following
reasons. First, DBS line-of-sight problems are significant (unless an entire MDU
is connected to the service) because a DBS antenna must be pointed in the proper
direction to receive video programming from the satellite. In addition, most MDU
owners prohibit the placement of individual antennas on their property by MDU
residents. More importantly, DBS operators are generally not permitted to
retransmit network or local broadcasting programming. Certain DBS operators have
announced "MDU programs" which generally consist of either (i) paying
commissions to a local satellite dish dealer who has, at its own expense,
overbuilt an MDU or (ii) billing MDU owners for the service on a bulk
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basis. The Company's Rights of Entry currently prohibit an MDU owner from
allowing a DBS system to be installed at the MDU.
Internet Services. The market for Internet access services is extremely
competitive and highly fragmented. No significant barriers to entry exist, and
competition in this market is expected to intensify as use of the Internet
grows. The Company competes (or in the future may compete) directly or
indirectly with (i) national and regional ISPs, (ii) national telecommunications
companies, (iii) LECs, (iv) cable operators, and (v) nonprofit or educational
ISPs. Some of these present or potential future competitors have or can be
expected to have substantially greater market presence and financial, technical,
marketing and other resources than the Company. Certain of the Company's online
competitors have introduced unlimited access to the Internet and their
proprietary content at flat rates, and certain of the LECs have also introduced
competitive flat-rate pricing for unlimited access (without a set-up fee for at
least some period of time). There can be no assurance that competition will not
lead to pricing pressures in the Internet business.
Advances in communications technology as well as changes in the marketplace
and the regulatory and legislative environment are constantly occurring. In
addition, a continuing trend towards business combinations and alliances in the
communications industry may also create significant new competitors to OpTel.
The Company cannot predict whether competition from such developing and future
technologies or from such future competitors will have a material impact on its
operations. See "Risk Factors -- Competition."
REGULATION
The telecommunications and multichannel television industries are subject
to extensive regulation at the federal, state and local levels. The following
summary does not purport to describe all present and proposed federal, state and
local regulations and legislation relating to the telecommunications and
multichannel television industries. Legislative and regulatory proposals under
consideration from time to time by Congress and various federal agencies, as
well as state and local franchise requirements, have in the past, and may in the
future, materially affect the Company and the telecommunications and
multichannel television industries. Additionally, many aspects of regulation at
the federal, state and local levels currently are subject to judicial review or
are the subject of administrative or legislative proposals to modify, repeal or
adopt new laws and administrative regulations and policies. Neither the outcome
of these proceedings nor their impact on the Company can be predicted at this
time. The Company believes that it is in compliance in all material respects
with all federal, state and local regulations applicable to it. In some
instances, the Company has acquired businesses that did not comply with all
regulations applicable to them and it undertook to remediate such matters as
soon as practicable. See "Risk Factors -- Risks Associated with Acquisitions."
TELECOMMUNICATIONS ACT OF 1996
The Telecom Act, which amended the Communications Act of 1933 (as amended,
the "Communications Act"), has altered, and will continue to alter, federal,
state and local laws and regulations regarding telecommunications providers and
services. The law is intended, in part, to promote competition in the
marketplace for local telephone service and in the delivery of video and other
services. Although the Company believes that certain provisions of the Telecom
Act will help the Company compete with ILECs and with franchised cable
operators, it is not possible at this time to predict the effect of the Telecom
Act on the telecommunications and multichannel television industries in general
or the Company in particular. In large part, the impact of the Telecom Act will
depend upon the outcome of various FCC rulemaking proceedings to interpret and
implement the Telecom Act.
TELECOMMUNICATIONS REGULATION
The telecommunications services provided by the Company are subject to
regulation by federal, state and local government agencies. As the Company
implements its telecommunications strategy, which includes replacing many of its
current PBX switches with networked central office switches, the Company will
increasingly become regulated as a CLEC. The FCC has jurisdiction over
interstate services, and state regulatory commissions exercise jurisdiction over
intrastate services. Additionally, local authorities may
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regulate limited aspects of the Company's business, such as the use of public
rights-of-way. The following subsections summarize the local, state and federal
regulations that pertain to the Company's current and projected
telecommunications services.
Competitive Local Exchange Carrier Regulation
Recent and impending changes in federal law and regulation likely will
affect the conduct of the Company's telecommunication service business. The FCC
historically has left the regulation of the intrastate aspects of local exchange
service to the states. It has, however, exercised its jurisdiction over
interstate matters and jurisdictionally mixed matters respecting local telephone
service. The Telecom Act expands the FCC's authority to regulate local exchange
service and there can be no assurance that the FCC will not exercise this
authority aggressively.
State regulation of local exchange service traditionally has favored the
ILECs. The state laws have, with the exception of STS, generally prohibited
competition in the local exchange services market. The Telecom Act expressly
preempts such prohibitions. The Telecom Act declares that no state or local laws
or regulations may prohibit or have the effect of prohibiting the ability of any
entity to provide any interstate or intrastate telecommunications service.
States may, however, impose "competitively neutral" requirements regarding
universal service, public safety and welfare, service quality and consumer
protection. Local authorities may also require reasonable, competitively neutral
compensation for use of the public rights-of-way.
The Company anticipates that it will, in the future, increasingly compete
in telecommunications markets as a CLEC. For purposes of the Telecom Act, CLECs
and ILECs are subject to the same basic set of requirements. However, certain
additional obligations are imposed on ILECs, but not on CLECs. Although the
Company does not believe that the regulatory burdens applicable to CLECs will
have a material effect on its business, no assurance can be given at this time
regarding the extent or impact of such regulation.
The Telecom Act requires all carriers, both CLECs and ILECs, to
interconnect with the facilities of other carriers, resell their services,
provide number portability, provide dialing parity, afford access to their
poles, ducts, conduits and rights-of-way, and to establish reciprocal
compensation for the transport and termination of other LECs' telephone traffic.
All providers of telecommunications services are also subject to the Telecom
Act's requirements that they contribute to state and federal universal service
funds. ILECs are subject to certain additional requirements, such as a duty to
negotiate interconnection agreements in good faith, to unbundle elements of
their networks, to provide nondiscriminatory interconnection with their
networks, to comply with specific resale obligations, to provide notice of
changes to their networks and to allow collocation of other carriers' equipment
on their premises. The Company is not, however, considered an ILEC in any state.
The FCC and various state PUCs are in the process of defining the precise
contours of the requirements that will govern local exchange service in the
future. Although the Telecom Act sets forth certain standards, it also
authorizes the states to adopt additional regulations provided that such
regulations do not conflict with the federal standards. It is unclear at this
time how the states will respond to the Telecom Act, and what additional
regulations they may adopt. Moreover, the United States Court of Appeals for the
Eighth Circuit overturned portions of the FCC's First Report and Order that had
set forth pricing methodologies for unbundling, resale and interconnection, and
that had also set forth certain technical requirements, such as obligations
relating to quality of service and combination of unbundled network elements.
The Supreme Court has granted certiorari and agreed to review the Eighth Circuit
decision. Further, a U.S. District Court has held unconstitutional certain
provisions of the Telecom Act that limit the ability of the RBOCs to provide
in-region long-distance telecommunications services. This decision has been
stayed pending appeal. Absent these restrictions, the RBOCs may have less
incentive to cooperate with CLECs seeking to enter local exchange markets. The
Company cannot predict the outcome of this litigation or the impact of any court
decision on the Company's operations.
It is not possible for the Company to predict the outcome of these or any
other proceedings relating to the Telecom Act. Nonetheless, at this time it is
clear that an increasing number of service providers will be seeking to compete
as CLECs in the local exchange markets and that state and federal regulations
will, to
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some extent, allow for such market entry. Although jurisdictional lines of
authority and basic implementation issues are being determined by the FCC and
the federal courts in accordance with the statutory provisions outlined above,
several states already have begun the process of opening the local exchange
market to competition.
Most states require companies seeking to compete in intrastate
telecommunications services to be certified to provide such services. These
certifications generally require a showing that the carrier has the financial,
managerial and technical resources to offer the proposed services consistent
with the public interest. State regulation of telecommunications services may
impose upon the Company additional regulatory burdens, including quality of
service obligations and universal service contributions.
Shared Tenant Services
The resale of STS is subject to the terms and conditions in the tariffs of
the telecommunications company whose services it resells and to regulation by
the states in which the Company resells such services. Historically, virtually
all such telecommunications company tariffs flatly prohibited resale of local
exchange service. However, in recent years several state legislatures and PUCs
determined that resale of local exchange service is in the public interest and
have directed telecommunications companies within their jurisdictions to allow
for resale of local exchange service, opening the way for STS operations.
Moreover, the Telecom Act requires such resale pursuant to interconnection
agreements with the ILEC. In some states, PUCs have issued detailed regulations
governing the provision of STS and other resale services. In other jurisdictions
where no formal requirements have been adopted, most telecommunications
companies have nonetheless modified their tariffs to provide for resale of local
exchange services.
The precise terms and conditions under which such resale services may be
provided varies from state to state, and from LEC to LEC, and may include
significant restrictions and limitations. These include: (i) a requirement to be
certified by the state PUC, (ii) restrictions with respect to the location and
ownership of MDUs to which STS service may be provided and the crossing of
public rights-of-way by STS operator facilities, (iii) regulations allowing
telecommunications companies to apply different local service rate structures
(e.g., measured use vs. flat rate) to STS providers and other subscribers, in
some cases lessening or even eliminating efficiencies which might otherwise be
realized through the use of the LECs' trunking facilities, (iv) regulations
providing for LEC access or rights-of-way to directly service individual
customers within an MDU, and (v) in certain states, limits or prohibitions on
resale of intrastate long distance and local service at a profit.
None of the states in which the Company has significant operations has
adopted regulations governing the provision of STS services. The California PUC
has, however, adopted informal STS "guidelines." In addition, Florida requires
providers of STS services to be certified to resell local exchange services.
Other than the California "guidelines" and Florida's certification requirement,
the Company may provide STS services in each of its major markets, subject only
to individual telecommunications company tariff provisions. The tariffs of all
major LECs serving these jurisdictions provide for resale of local exchange
service pursuant to varying terms and conditions. Provision of STS service in
these states in the future will be subject to any regulations that ultimately
may be adopted by state authorities, and to changes in telephone company
tariffs.
Information Service Provider Regulation
Information service providers, including Internet access providers, are
largely unregulated at this time (apart from federal, state, and local laws and
regulations applicable to business in general). However, there can be no
assurance that this business will not become subject to regulatory restraints.
For instance, although the FCC has rejected proposals to impose additional costs
and regulations on information service providers to the extent they use local
exchange telephone network facilities, it has suggested that certain
telephone-to-telephone services provided by information service providers using
the Internet backbone may be reclassified as "telecommunications services" and
subject to regulation as such. Any such change may affect demand for the
Company's Internet related services. In addition, the FCC has pending a
proceeding in which it will determine whether CLECs that serve as information
service providers are entitled to reciprocal compensation
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from other LECs for terminating Internet traffic that originates on the other
LEC's network. An FCC determination that information service provider traffic
should not be included within reciprocal compensation calculations could have a
negative effect on the Company's revenues.
There also have been efforts at the federal and state level to impose taxes
and other burdens on information service providers and to regulate content
provided via the Internet and other information services. These efforts have not
generally been upheld when challenged in court. Nonetheless, the Company expects
that proposals of this nature will continue to be debated in Congress and state
legislatures in the future. No assurance can be given that changes in current or
future regulations adopted by the FCC or state regulators or other legislative
or judicial initiatives relating to Internet services would not have a material
adverse effect on OpTel. In addition, although there is a trend in the law away
from ISP liability for content posted or published on the Internet, there can be
no assurance that the Company's involvement in the provision of ISP services
will not subject it to liability for acts performed by third parties using the
Internet.
Long Distance Resale Regulation
Non-dominant IXCs, such as the Company, are subject to limited federal
regulation. Nonetheless, carriers are required by statute to offer their
services under rates, terms and conditions that are just, reasonable and not
unreasonably discriminatory, and to file tariffs for their international and
interexchange services. As a non-dominant carrier, the Company is permitted to
make tariff filings on a single day's notice and without cost support to justify
specific rates. The FCC generally does not exercise direct oversight over cost
justification and the level of charges for service of non-dominant carriers,
although it has the statutory power to do so. The FCC has jurisdiction to act
upon complaints brought by third parties, or on the FCC's own motion, against a
carrier for failure to comply with its statutory obligations.
Foreign Ownership Restrictions
Section 310(b) of the Communications Act limits the extent to which foreign
controlled companies may hold common carrier radio licenses. Under Section
310(b)(4) of the Communications Act, the FCC has discretion to permit common
carrier licensees to exceed some of these limits. To allow the Company to
provide common carrier telecommunications services using its networks, in the
event that the Company should desire to do so, the Company assigned
substantially all of its frequency licenses (the "Assigned Licenses") to THI, an
entity owned by United States citizens. To establish the terms of the Company's
continued and unencumbered use of the Assigned Licenses, the Company entered
into a license and services agreement pursuant to which THI agreed to provide to
the Company all the transmission capacity it requires or may in the future
require and the Company granted THI a non-exclusive license to use all of the
Company's facilities and related equipment, such as microwave transmitting and
receiving equipment, required to provide transmission capacity. The Company also
obtained an option to acquire the assets or equity of THI, subject to FCC
approval.
In 1997, the United States agreed, as part of the WTO Basic Telecom
Agreement, to allow foreign suppliers from WTO member nations, including Canada,
to provide a broad range of basic telecommunications services in the United
States. In light of those commitments, which became effective in February 1998,
and consistent with its authority under Section 310(b)(4) of the Communications
Act, the FCC adopted a presumption favoring grant of applications to exceed the
limits on non-U.S. ownership of common carrier licensees when the non-U.S.
investment is from a WTO member nation. Accordingly, the Company is in the
process of reevaluating whether it should hold FCC authorizations directly and,
specifically, whether it should exercise its option to purchase the assets of
THI.
REGULATION OF CABLE TELEVISION
Certain of the Company's networks are, for regulatory purposes, deemed to
be "Cable Systems." To constitute a Cable System, a multichannel television
system must use hard-wire or fiber optic cable that makes a tangible physical
crossing or use of a public right-of-way. All Cable Systems are required to
obtain a local franchise and are subject to state and local regulation as well
as federal Cable System regulation,
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including rate regulation in certain circumstances. The Company's 18GHz
networks, its 12GHz networks to be developed and SMATV systems are not
considered Cable Systems and thus are not subject to local franchising
requirements and are free from most Cable System regulation. The Company's
Houston system, a portion of its Fort Worth system and certain other small
systems are regulated as Cable Systems. However, the Company's Houston, Fort
Worth and other small franchise cable television systems are exempt from federal
rate regulation and the universal service obligation, even though they are Cable
Systems, because they are subject to "effective competition" as discussed in
greater detail below.
Set forth below is a discussion of the principal laws and regulations
governing the Company's private and franchise cable television operations.
Federal "Cable System" Regulation. The Communications Act governs the
regulation of Cable Systems. The regulations imposed on Cable Systems include
requirements to (i) obtain a local franchise (which may require the franchisee
to pay franchise fees to local governments of up to 5% of yearly gross
revenues), (ii) delete certain programs from cablecasts, (iii) comply with
certain customer service standards, (iv) retransmit certain broadcast television
programming, (v) in most circumstances, conform subscriber service and equipment
rates to applicable federal regulations, (vi) comply with FCC equal employment
opportunity ("EEO") rules and policies, (vii) make available channels for
leased-access programmers at rates that are to be calculated on a formula
established by the FCC and (viii) offer customer service to all buildings passed
by its network. In addition, rates for basic cable service on Cable Systems not
subject to "effective competition" are regulated by local franchising
authorities. Rates for upper tier or "cable programming services" on such
systems are regulated by the FCC. The Telecom Act eliminates cable programming
service tier rate regulation effective March 31, 1999, for all Cable System
operators. The Company's networks that are Cable Systems are subject to these
requirements, which impose regulatory costs and reduce the speed and flexibility
with which the Company and its Cable System competitors can respond to
competitive challenges from other video distribution technologies. The Company's
Cable Systems, however, are exempt from rate regulation because they are, the
Company believes, subject to "effective competition."
Prior to the enactment of the Telecom Act, Cable Systems were deemed to be
subject to "effective competition" if any of: (i) fewer than 30% of the
households in the franchise area subscribe to the service of the Cable System,
(ii) the area is served by at least two unaffiliated multichannel television
operators, both of which are able to provide service to at least 50% of the
households in the franchise area, and the number of households actually
subscribing to all but the largest multichannel television operator exceeds 15%,
or (iii) the local franchising authority itself offers multichannel television
to at least 50% of the households in the franchise area. The Telecom Act
expanded the definition of "effective competition" to include situations in
which a LEC or its affiliate offers multichannel television directly to
subscribers by any means (other than direct-to-home satellite services) in the
franchise area. It is expected that this change will provide franchise cable
television operators with increased pricing flexibility to the extent that LECs
begin to provide multichannel television services. No assurance can be given
that the Company does not, or will not in the future, constitute "effective
competition" to any franchise cable television operator with which it competes.
Copyright Licensing. Cable Systems and private cable television systems are
entitled to federal compulsory copyright licensing privileges. In order to
obtain a compulsory copyright, such systems must make semi-annual payments to a
copyright royalty pool administered by the Library of Congress. A compulsory
copyright provides a blanket license to retransmit the programming carried on
television broadcast stations. Non-broadcast programming, often referred to as
cable channel programming, is not subject to the compulsory copyright license.
The Company purchases this copyrighted programming from program suppliers (e.g.,
ESPN), which in turn obtain rights to the programming directly from the program
copyright owner pursuant to a private negotiated agreement. Bills have been
introduced in Congress over the past several years that would eliminate or
modify the cable compulsory license. The need to negotiate with the copyright
owners for each program carried on each broadcast station in the channel lineup
could increase the cost of carrying broadcast signals or could impair the
Company's ability to obtain programming.
Must-Carry and Retransmission Consent. The Communications Act grants local
television stations the right to elect either to force local Cable Systems to
"carry" the television station free of charge (a "must
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carry" right) or to prohibit Cable Systems and private cable television systems
from carrying the local television station (a "retransmission consent" right).
Under the must-carry rules, a Cable System, subject to certain restrictions,
generally must carry, upon request by the station and depending on the number of
usable activated channels on the system, all commercial television stations with
adequate signals that are licensed to the same market as the Cable System. Under
the retransmission consent rules, Cable Systems and private cable television
systems are precluded from carrying commercial broadcast stations that choose
not to exercise their must-carry rights, all "distant" commercial broadcast
stations (except for "superstations", i.e., commercial satellite-delivered
independent stations such as WTBS), commercial radio stations and certain low-
powered television stations, without obtaining those stations' explicit written
consent for the retransmission of their programming. Retransmission consent
agreements do not obviate a copyright license for the programming carried on the
broadcaster's signal. However, Cable Systems and private cable television
systems may obtain a compulsory copyright license for broadcast programming as
described above. To date, the "must carry/retransmission consent" regulations
have not had a significant impact on either the operations or profitability of
the Company. The Company has had little difficulty obtaining retransmission
consent agreements with local broadcasters. Nonetheless, there can be no
assurance that broadcasters, in some circumstances, will not withhold
retransmission consent, require excessive compensation for that consent or
impose onerous conditions thereon which could adversely affect the Company.
Furthermore, it is unclear at this time the extent to which Cable Systems will
be required to carry multiple signals of digital television broadcast stations
or high definition television ("HDTV") signals. The resolution of these
must-carry issues may have a significant impact on the programming carried on
the Company's systems.
Changes in the Definition of a "Cable System." Formerly, to avoid being
classified as a Cable System, private cable television systems were limited to
linking with hard wire only commonly owned or managed MDUs without crossing a
public right-of-way. The Telecom Act amended the definition of Cable System such
that systems which make no use of public streets or public rights-of-way no
longer are deemed to be Cable Systems, regardless of the type or ownership of
properties served by the system. Thus, for example, the Company's private cable
television systems now may serve mobile home parks and private communities
without a local franchise and free of most federal Cable System regulations.
Elimination of the Telco-Cable Cross-Ownership Restriction. The Telecom Act
repealed the LEC cable television cross-ownership restriction, which prohibited
LECs from providing multichannel television directly to subscribers in their
telephone service areas. This change may increase the level of competition in
the multichannel television market. LECs now have several options for entering
and competing in the multichannel television marketplace. LECs now may (i)
provide video programming to subscribers through radio communications under
Title III of the Communications Act, (ii) provide transmission of video
programming on a common carrier basis under Title II of the Communications Act
(i.e., provide a common carrier video platform), (iii) provide video programming
as a Cable System under Title VI of the Communications Act (franchise cable),
and (iv) provide video programming by means of an "open video system." Open
video systems are not required to comply with the full panoply of federal Cable
System regulation, but they are subject to certain additional programming
selection limitations. It is unclear at this time the extent to which any of
these market entry options will be used by LECs.
Rate Relief for Small Cable Operators. The Telecom Act deregulated the
rates charged for cable programming services in any Cable System operated by a
"small cable operator" that serves 50,000 or fewer subscribers. The law defines
a "small cable operator" as one which, in the aggregate, serves fewer than one
percent of all subscribers in the United States and which is not affiliated with
any entity with gross annual revenues in excess of $250 million. This provision
may provide increased pricing flexibility for certain of the Company's
competitors who qualify as "small cable operators."
The Uniform Rate Requirement. Prior to enactment of the Telecom Act, the
Communications Act generally provided that Cable Systems were required to have a
rate structure for the provision of cable service that was uniform throughout
its geographic area. The Telecom Act provides that this requirement is
applicable only where "effective competition" is absent. Further, the Telecom
Act exempts from the uniform rate requirement non-predatory bulk discounts
offered to MDUs. Consequently, the franchise cable television
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operators with which the Company competes now have increased pricing flexibility
with respect to MDU bulk discounts.
Program Access. The program access provisions of the Communications Act
were intended to eliminate unfair competitive practices and facilitate
competition by providing competitive access to certain defined categories of
programming. Generally, these restrictions are applicable to Cable System
operators, satellite cable programming vendors in which a Cable System operator
has an attributable interest and satellite broadcast programming vendors. The
programming access provisions prohibit these entities from charging unfair,
unreasonable or discriminatory prices for programming. Further, the programming
access provisions prohibit most exclusive dealing arrangements pursuant to which
Cable Systems obtain the exclusive right to distribute the subject programming
within their franchise areas. Such exclusive distribution arrangements have been
found to inhibit the ability of new entrants to compete in the multichannel
television market. The prohibition on exclusive contracts, however, is scheduled
to expire on October 5, 2002 unless the FCC determines, during a proceeding that
is to be conducted in 2001, that the prohibition continues to be necessary to
promote competition in the multichannel television market. The Telecom Act
amended the program access provisions by adding that the provisions shall also
apply to common carriers and their affiliates. Thus, telecommunications
companies entering the market will find it more difficult to limit their
competitors' access to programming.
Subscriber Access. The FCC has initiated a notice of proposed rulemaking
seeking comment on whether the FCC should adopt regulations restricting
exclusive contracts. The FCC has indicated that it seeks to ensure a level
competitive playing field in the emerging multichannel television market. One
possibility raised by the FCC is the establishment of a federal mandatory access
requirement or a limit on the duration of exclusive service agreements between
MDU owners and video programming providers. In another proceeding, the FCC is
contemplating an order preempting state, local and private restrictions on
over-the-air reception antennas placed on rental properties or properties not
within the exclusive control of the viewer. Although it is open to question
whether the FCC has statutory and constitutional authority to compel mandatory
access, restrict exclusive agreements or preempt private restrictions on
antennas located on property owned or controlled by others, there can be no
assurance that it will not attempt to do so. Either such action would tend to
undermine the exclusivity provisions of the Company's Rights of Entry with MDU
owners.
State and Local Cable System Regulation. Because Cable Systems use public
rights-of-way, they are subject to state and local regulation, typically imposed
through the franchising process. State and/or local officials often are involved
in the franchisee selection, system design and construction, safety, consumer
relations, billing, and community-related programming and services among other
matters. Cable Systems generally are operated pursuant to nonexclusive
franchises, permits, or licenses granted by a municipality or other state or
local government entity. Franchises generally are granted for fixed terms and in
many cases are terminable if the franchise operator fails to comply with
material provisions of the franchise. Franchising authorities are immune from
monetary damage awards arising out of regulation of Cable Systems or decisions
made on franchise grants, renewals, transfers and amendments.
Cable franchises typically contain provisions governing fees to be paid to
the franchising authority, length of the franchise term, renewal, sale or
transfer of the franchise, territory of the franchise, design and technical
performance of the system, use and occupancy of public rights-of-way and types
of cable services provided.
Although federal law contains certain procedural safeguards to protect
incumbent Cable Systems from arbitrary denials of franchise renewal, the renewal
of a cable franchise cannot be assured unless the franchisee has met certain
statutory standards. Moreover, even if a franchise is renewed, a franchising
authority may impose new requirements, such as the upgrading of facilities and
equipment or higher franchise fees. At least two states, Massachusetts and
Connecticut, have adopted legislation subjecting Cable Systems to regulation by
a centralized state government agency. There can be no assurance that other
states will not similarly adopt state level regulation.
The Company's Houston cable television franchise and its other limited
cable television franchises are subject to state and local franchise laws.
Moreover, although the Company's non-franchised private cable systems that use
microwave distribution technologies are not subject to local franchise laws,
state and local
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property tax and environmental laws are applicable to the Company's business.
For example, the Company has to comply with local zoning laws and applicable
covenants, conditions and restrictions when installing its antennae and other
microwave equipment.
In addition, a number of states have enacted mandatory access laws.
Although such laws differ in some respects from state to state, state mandatory
access laws generally require that, in exchange for just compensation (typically
set by statute or regulation to be as low as $1.00), the owners of rental
apartments (and, in some instances, the owners of condominiums and manufactured
housing parks) must allow the local franchise cable television operator to have
access to the property to install its equipment and provide cable service to
residents of the MDU. Such state mandatory access laws effectively eliminate the
ability of the property owner to enter into an exclusive Right of Entry with a
provider of cable or other video programming services. To the best of the
Company's knowledge, states that have enacted cable mandatory access statutes in
some form are: Connecticut, Delaware, Illinois, Kansas, Maine, Minnesota,
Nevada, New Jersey, New York, Pennsylvania, Rhode Island and Wisconsin. The
District of Columbia and the cities of Scottsdale and Glendale, Arizona, and
Lewisville, Texas also have adopted municipal ordinances requiring mandatory
access. Florida currently has a mandatory access statute for condominiums, but
the validity of that statute has been called into question because an identical
provision of Florida law that applied to rental properties has been held to be
unconstitutional. Virginia has an anti-compensation statute that forbids an
owner of an MDU from accepting compensation from whomever the owner permits to
provide cable or other video programming services to the property. Such a
statute limits the ability of a cable or other video programming provider to
enter into an exclusive Right of Entry with an owner of an MDU because an owner
usually is induced to enter an exclusive agreement through financial incentives.
These statutes have been and are being challenged on constitutional grounds in
various states.
The Company does not have significant operations in any mandatory access
state other than Florida (with respect to condominiums) and Illinois. When
operating in Illinois, the Company generally enters into bulk sales agreements
with MDU owners, whereby the MDU owner agrees to purchase cable television, at a
discount, for each unit in the MDU and provides the service to the MDU resident
as one of the amenities included in their rent.
Microwave and Private Cable Regulation
The Company uses microwave distribution networks, which typically operate
in the 18GHz band, to interconnect individual private cable systems with each
other and with head-end facilities. The FCC exercises jurisdiction over 18GHz
microwave and other transport technologies using the radio frequency spectrum
pursuant to Title III of the Communications Act, which vests authority in the
FCC to regulate radio transmissions and to issue licenses for radio stations.
The scope, content, and meaning of existing laws, rules and regulations
governing all microwave technologies are subject to legislative, judicial and
administrative changes. There can be no assurance that future legislative or
regulatory actions will not adversely affect the Company's ability to deliver
video or telecommunications programming using the radio frequency spectrum or
raise the cost of such delivery.
The Company's microwave networks must comply with the FCC's licensing
procedures and rules governing a licensee's operations. Application to use
microwave "paths" and frequencies is made to the FCC and is subject to certain
technical requirements and eligibility qualifications. After microwave paths are
licensed to an applicant, the facilities must normally be constructed and fully
operational within 18 months of the grant. The facilities must be built in
strict accordance with the terms of the granted application. Most of the
Company's licenses are valid for a period of five years from the grant date,
however, new licenses are valid for ten years from the date of grant, after
which the licensee must apply to the FCC for license renewal. License renewal is
not an automatic right, although it is routinely granted if the licensee is in
substantial compliance with the FCC rules.
Licensing procedures include (i) obtaining an engineering report confirming
that the proposed path does not interfere with existing paths and (ii) filing
with the FCC a statement of eligibility and use, a system
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diagram, and a statement regarding compliance with the frequency coordination
requirement. The entire licensing procedure requires approximately 120 days.
The Company does not "own" the paths and frequencies granted by the FCC.
Rather, the Company is merely licensed or permitted to "use" the frequencies.
Moreover, the rights granted to the Company to use microwave frequencies are not
to the complete exclusion of other potential licensees. First, the Company's
rights only extend to the microwave paths identified in its application as
connecting the various points in its network. Other microwave users are
permitted to file applications and serve the same buildings as the Company (in
so far as the microwave licensing is concerned), but they may not interfere with
an incumbent user's licensed microwave paths. Second, the Company has no right
to the airspace over which the programming is transmitted. Obstructions could be
constructed in the line-of-sight of the microwave paths, precluding connection
of the Network Hubs with the various reception points to be served. The
microwave bands used by the Company also are authorized for use by other kinds
of users, including non-video, point-to-point microwave, mobile communications
and satellite transmissions. Although sharing these frequencies is technically
feasible, it is possible that the Company will be unable to obtain licenses for
frequency paths it desires, or that it will be able to use only a portion of the
frequencies at certain locations because of pre-existing users. In addition,
there have been proposals by certain satellite operators to blanket license
satellite downlink transmissions in the 18GHz band. If adopted, such blanket
licensing could impair the use of the 18GHz band by private microwave operators
such as the Company.
The Company anticipates that in the future it will use 6GHz, 11GHz and
23GHz microwave frequencies, which are available for both private or common
carrier communications, to provide bi-directional telecommunications services.
The application and licensing procedures for authorizations to use the 6GHz,
11GHz and 23GHz frequencies are substantially the same as those described above.
Although the Company expects that 6GHz, 11GHz and 23GHz frequencies will be
available on its current paths and to meet its future needs, the Company has not
commenced frequency coordination and there can be no assurance that the Company
will be able to obtain licenses for these frequencies on the paths it desires.
Recently the FCC, at the request of national defense agencies, restricted
the use of 18GHz frequencies in the greater Denver and Washington, D.C. areas.
This change could severely limit the Company's ability to use 18GHz microwave
technologies in these two markets. The Company has, however, received assurances
from the FCC that it will be permitted, subject to certain waiver and/or
rulemaking procedures, to use 12GHz microwave as a medium to deliver
multi-channel video programming and telecommunications services in Denver. The
Company believes that 12GHz microwave paths are an acceptable substitute for
18GHz microwave paths and that the change will not materially adversely affect
the Company's network plans in Denver. The 12GHz frequencies are not, however,
generally available to private microwave licensees. Nonetheless, based on the
assurances received from the FCC, the Company has commenced frequency
coordinations for 12GHz paths on Denver and obtained special temporary
authorization to use 12GHz frequencies on selected paths in Denver. There can be
no assurance that 12GHz paths will be available for the Company's future needs
in Denver or the Washington, D.C. area.
To reduce the Company's reliance on 18GHz microwave and to take advantage
of superior propagation characteristics of lower frequency microwave
transmissions, the Company has initiated two proceedings at the FCC that would,
if resolved in a manner satisfactory to the Company, make additional microwave
bands available for use by the Company on a nationwide basis. First, the Company
has filed a petition for rulemaking that proposes FCC rule changes to allow the
Company and other private microwave licensees to use 12GHz frequencies
nationwide for the delivery of video programming materials. These bands, which
the Company has obtained limited authority to use in the Denver market, normally
are not available for video distribution services by private microwave
licensees. Second, the Company has sought a nationwide waiver of a restriction
in the FCC's rules that prohibits non-common carrier microwave licensees from
transmitting video entertainment material in the 11GHz microwave bands. Although
the Company anticipates that one or both of these regulatory initiatives will be
successful, there can be no assurance that either of these bands will be made
generally available to the Company on a nationwide basis.
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Radio frequency ("RF") emissions from microwave equipment may pose health
risks to humans. The FCC recently adopted new guidelines and methods for
evaluating the environmental effects of RF emissions from FCC-regulated
transmitters, including microwave equipment. The updated guidelines and methods
generally are more stringent than those previously in effect. The Company
expects that the microwave equipment to be provided by its vendors will comply
with applicable FCC guidelines.
Although private cable television operators are not subject to the full
range of regulation applicable to Cable Systems, they are subject to the
following federal regulations. First, private cable television operators are
entitled to the compulsory copyright license described above. Second, private
cable television operators benefit from the federal laws and regulations that
require certain programming providers to make cable programming available to all
multichannel video programming distributors on fair, reasonable and
nondiscriminatory terms. Third, as noted above, private cable television
operators are required to obtain retransmission consent from local broadcasters
in order to retransmit their signals. Finally, private cable television systems
are required to comply with the FCC's EEO rules and policies, although the
continuing validity of these rules and policies has been called into question by
a recent court of appeals decision overturning portions of the FCC's EEO rules
applicable to broadcast stations.
Because they are subject to minimal federal regulation, private cable
television operators have significantly more competitive flexibility than do the
franchised Cable Systems with which they compete. Private cable television
operators have fewer programming restrictions, greater pricing freedom, and they
are not required to serve any customer who they do not choose to serve. In
addition, with the exception of local zoning laws and regulations, state and
local authorities generally have no jurisdiction over private cable television
operators. The Company believes that these advantages help to make its private
cable television systems competitive with larger franchised Cable Systems.
EMPLOYEES
As of May 31, 1998, the Company had a total of 597 full-time employees. The
Company believes that its continued success will depend in large part on its
ability to attract and retain highly skilled and qualified personnel. The
Company has nondisclosure agreements with all of its senior executive officers.
From time to time the Company also uses the services of contract technicians for
installation and maintenance services. The Company relies principally on outside
contractors for network construction. None of the Company's employees are
currently represented by a collective bargaining agreement. The Company believes
that its relationships with its employees are good.
PROPERTIES
The Company's executive offices are located in Dallas, Texas and house its
national call center and its corporate, engineering, sales and marketing and
corporate administrative services groups. The original lease provides for
approximately 52,000 square feet of space and has a ten-year term expiring
November 30, 2005. The Company has an option to extend the lease term for an
additional five-year term at the then market rental rate. The Company recently
leased an additional 17,000 square feet in the same building, for a term of one
year, to provide for needed expansion. The Company pays approximately $71,000
per month for the space in its headquarters building. The Company has the right
to acquire additional space at its current location when such space becomes
available. In light of the Company's rapid growth, the Company is currently
evaluating relocating its executive offices to a new location within the
Dallas-Fort Worth area.
In October 1997, the Company purchased a building proximate to its
executive offices in Dallas, Texas. The Company has installed the central office
switch for the Dallas-Fort Worth market in the building and intends to relocate
its Dallas regional operations to the same building by the end of calendar 1998.
The Company also leases facilities in each of the fourteen cities in which it
has established regional operations.
The Company owns substantially all of the telecommunications and cable
television equipment essential to its operations. The Company's major fixed
assets are telecommunications switches, cable television head ends, microwave
transmitters and receivers, SMATV receivers, PBX switches and coaxial fiber
optic cable. Such properties do not lend themselves to description by character
and location of principal units.
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Substantially all of this equipment (other than fiber optic cable laid under
public rights of way) resides on or under the MDUs served by the Company or in
leased facilities in various locations throughout the metropolitan areas served
by the Company.
LEGAL PROCEEDINGS
The Company is not a party to any legal proceedings except for those
described below and those arising in the ordinary course of business. The
Company does not believe that any legal proceeding to which it is a party will
have a material adverse impact on the Company's financial condition or results
of operations.
On April 27, 1998, the Civil Action was commenced against the Company in
the United States District Court for the Northern District of California by
Octel, charging the Company with trademark infringement, trade name
infringement, trademark dilution, and unfair competition based on its use of the
name "OpTel" and seeking to enjoin the Company from using the name "OpTel." The
Civil Action follows a now-suspended administrative proceeding in the PTO,
pending since November 7, 1995, relating to registration of the "OpTel" mark by
the Company. The PTO found the Company's application for registration to be
allowable; however, Octel commenced the PTO proceeding claiming that the
Company's mark is confusingly similar to the "Octel" mark used by that party in
a related field, and claiming that the Company's application had procedural
deficiencies. During the course of the PTO proceeding, the Company acquired
rights to the marks "Optel" and "Optel Communications" in the telecommunications
field which are believed to predate the rights of Octel to its trademark, and
the Company commenced two further proceedings against Octel in the PTO seeking
cancellation of two of the trademark registrations owned by Octel. The various
proceedings in the PTO between the Company and Octel were consolidated and
thereafter suspended on May 15, 1998, in view of the commencement of the Civil
Action. The Company believes it has meritorious counterclaims in the Civil
Action and intends to vigorously defend against Octel's claims. Although the
Company does not believe that its use of the name "OpTel" infringes on the
trademark or trade name rights of Octel or any other person, there can be no
assurance as to the outcome of the Civil Action or the proceedings in the PTO
(if reinstated) or that any such outcome would not materially adversely affect
the Company. See "Risk Factors -- Use of the Name OpTel."
On April 9, 1998, a purported class action complaint was filed in the
District Court of Harris County, Texas by Gavin Stewart Clarkson, individually
and on behalf of all cable subscribers in the U.S. that have paid late fees to
either Phonoscope or the Company. The plaintiff, who formerly subscribed to
cable television services provided by Phonoscope, alleges that Phonoscope's
charging pre-established late fees for delinquent payments of cable subscription
charges constitutes an illegal collection of a penalty and that cable service
providers should only be entitled to their actual collection costs. The
plaintiff seeks to enjoin Phonoscope and OpTel from collecting, or attempting to
collect, such late fees. The case is in its very early stages and no assurance
can be given as to its ultimate outcome or that any such outcome will not
materially adversely affect the Company. OpTel believes that it will have
meritorious factual and legal defenses, and intends to defend vigorously against
these claims. See "Risk Factors -- Late Fees Class, Action Litigation."
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MANAGEMENT
DIRECTORS AND EXECUTIVE OFFICERS
The following table sets forth certain information regarding the directors
and executive officers of the Company as of July 31, 1998:
<TABLE>
<CAPTION>
NAME POSITION AGE
- ---- -------- ---
<S> <C> <C>
Claude Chagnon................ Chairman of the Board and Director 43
Louis Brunel.................. Director; President and Chief Executive Officer 57
Christian Chagnon............. Director 42
William O. Hunt............... Director 65
Lynn McDonald................. Director 38
Alain Michel.................. Vice Chairman of the Board and Director 49
Bertrand Blanchette........... Chief Financial Officer 40
John Czapko................... Vice President, Sales 56
Stephen Dube.................. Vice President, Operations 42
James Greene.................. Vice President, Telephone 52
Michael E. Katzenstein........ Vice President, Legal Affairs and General Counsel 39
Thomas Watson................. Vice President, Engineering and Information Services 43
Lynn Zera..................... Vice President, Human Resources 50
</TABLE>
Claude Chagnon has served as a Director since August 1996. Since October
1996, he has been the President and Chief Operating Officer of GVL. From January
1994 to October 1996, Mr. Chagnon was Vice Chairman of GVL. Prior to 1994, Mr.
Chagnon held various positions at GVL and its subsidiaries including, from May
1988 to January 1994, President of Videotron Ltee, a Canadian cable television
company and wholly-owned subsidiary of GVL.
Louis Brunel has served as a Director since March 1995 and as President and
Chief Executive Officer since April 1996. Since 1988, Mr. Brunel has held
various positions at GVL and its subsidiaries, including, immediately prior to
joining OpTel, Vice-Chairman and Chief Executive Officer of Videotron Holdings
Plc ("VHP"), a recently divested United Kingdom based cable and telephone
subsidiary of GVL. While at VHP, Mr. Brunel was the chief architect of VHP's
cable television/telecommunications business. From 1988 to 1990, he served as
Vice President, Corporate Development of GVL. In addition, he served as
President of Videotron International Ltee from September 1994 through December
1996.
Christian Chagnon has served as a Director since March 1997 and has been
Senior Vice President, Strategic Planning and Technology of GVL since September
1994. Prior to August 1994, Mr. Chagnon was also President of Videotron Services
Informatiques Ltee. Mr. Chagnon also serves as a Director of GVL. Mr. Christian
Chagnon is the brother of Mr. Claude Chagnon.
William O. Hunt was appointed as a Director in June 1998. Since December
1992, Mr. Hunt has served as Chairman of the Board, Chief Executive Officer and
President of Intellicall, Inc., a manufacturer of network and customer premise
equipment. From June 1986 to July 1992, Mr. Hunt was Chairman and Chief
Executive Officer of Alliance Telecommunications Corporation, a wireless
telecommunications company. Mr. Hunt also serves as a Director of The Allen
Group Inc., American Homestar Corporation, DSC Communications Corporation and
Dr. Pepper Bottling Company of Texas.
Lynn McDonald was appointed as a Director in June 1998. Since 1996, Ms.
McDonald has been a Manager with CDPQ, a subsidiary of Caisse that actively
manages private placements in communications companies. Prior to joining CDPQ,
Ms. McDonald worked at the Fonds de Solidarite des Travailleurs du Quebec, a
leading venture capital fund. Previously, Ms. McDonald was a special situations
equity analyst at BBN James Capel, a Canadian stock brokerage firm. Ms. McDonald
is also a Director of Fundy Communications Inc., Telexis Corporation, Les
Systemes Proxima Ltee and Regional Vision Inc.
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<PAGE> 68
Alain Michel has served as a Director since April 1997. Since July 1992,
Mr. Michel has held various management positions at GVL, including, since July
1994, Senior Vice President and Chief Financial Officer. Mr. Michel is also a
Director of NB Capital, Inc., a publicly traded Delaware real estate investment
trust, Microcell Telecommunications Inc., a Canadian public company which
provides telecommunications services and in which GVL holds a minority interest,
and Groupe Goyette Inc., a Canadian private company which provides
transportation and storage services.
Bertrand Blanchette was appointed Chief Financial Officer in September
1996. From September 1995 to December 1996, Mr. Blanchette served as Chief
Financial Officer of VHP. From June 1994 to December 1995, he was Vice
President, Control of GVL. From October 1986 to May 1994, Mr. Blanchette was
Vice President, Finance of Heroux, Inc., a Canadian public company which
manufactures airplane parts.
John Czapko was appointed Vice President, Sales in March 1997. From
September 1993 to February 1997, Mr. Czapko was Director of Indirect
Distribution of Metrocel Cellular Telephone Company ("Metrocel"). From June 1991
to September 1993, he was Director of Direct Distribution of Metrocel.
Stephen Dube was appointed Vice President, Operations in March 1998. Prior
to that date, Mr. Dube served as Vice President, Marketing and Corporate
Development for OpTel from May 1997 to March 1998 and as Vice President,
Acquisitions and Strategic Planning for OpTel from July 1995 to May 1997. From
July 1995 to March 1997, Mr. Dube served as a Director of OpTel. From January
1992 to April 1995, Mr. Dube was Senior Vice President of Laurentian Financial
Inc., a financial services company.
James Greene was appointed Vice President, Telephone in April 1998. From
June 1997 to April 1998, Mr. Greene was an independent consultant and advised
the Company on the launch of its first central office switch in Houston, Texas
and the commencement of CLEC services. Mr. Greene consulted for OpTel on an
exclusive basis from November 1997 until his appointment as Vice President. From
1993 to November 1997, Mr. Greene was a consultant for several state and local
regulatory bodies and worked principally with the State of Oregon.
Michael E. Katzenstein was appointed Vice President, Legal Affairs and
General Counsel in November 1995. Prior to joining OpTel, Mr. Katzenstein was a
partner at Kronish, Lieb, Weiner and Hellman LLP. Mr. Katzenstein received his
J.D. from Boston University School of Law in 1985.
Thomas Watson was appointed Vice President, Information Services in
September 1996. In August 1997, he also assumed the role of Vice President,
Engineering. From January 1992 to September 1996, Mr. Watson held various
positions at GTE Telephone Operations, an ILEC, including Group Product Manager,
Group Manager Engineering and Senior Program Manager.
Lynn Zera was appointed Vice President, Human Resources in November 1995.
From July 1994 to October 1995, Ms. Zera was Executive Director of Keystone
Consulting. From July 1993 to July 1994, she was Executive Director of Human
Resources of Intellicall, Inc., a telecommunications company. From March 1978 to
January 1993, she held various management and marketing positions with Oryx
Energy, a company involved with the production and exploration of oil and gas.
Pursuant to the Company's Bylaws, Directors are elected annually and serve
in such capacity until the earlier of their removal or resignation or the
election of their successors.
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EXECUTIVE COMPENSATION
SUMMARY COMPENSATION TABLE
The following table sets forth certain information concerning compensation
awarded to or paid to the Company's Chief Executive Officer and the four most
highly compensated executive officers (collectively, the "Named Executive
Officers") for the fiscal years ended August 31, 1997, 1996 and the eight month
period ended August 31, 1995.
<TABLE>
<CAPTION>
ANNUAL COMPENSATION LONG-TERM COMPENSATION
------------------------------------ ------------------------------
SECURITIES
FISCAL OTHER ANNUAL UNDERLYING ALL OTHER
NAME AND PRINCIPAL POSITION YEAR SALARY BONUS COMPENSATION OPTIONS COMPENSATION(14)
--------------------------- ------ -------- ------- ------------ ---------- ----------------
<S> <C> <C> <C> <C> <C> <C>
Louis Brunel........................ 1997 $269,623 -- $ 66,062(7) 16,034.79 --
President and Chief 1996 $ 35,095(2) -- -- -- --
Executive Officer 1995 -- -- -- -- --
Michael E. Katzenstein.............. 1997 $175,000 $57,500 $ 65,196(8) 9,137.61 $2,820
Vice President, Legal Affairs 1996 $135,346(3) $40,000 $103,756(9) -- $3,334
and General Counsel 1995 -- -- -- -- --
Rory Cole(1)........................ 1997 $163,654 $43,750 -- 9,406.36(13) $3,629(15)
Vice President and 1996 $175,000 $36,500 -- -- $4,750
Chief Operating Officer 1995 $102,980 -- $ 22,405(10) -- --
Bertrand Blanchette................. 1997 $129,702(4) $ 5,000 $ 33,961(11) 4,373.12 --
Vice President and 1996 -- -- -- -- --
Chief Financial Officer 1995 -- -- -- -- --
Stephen Dube........................ 1997 $119,139 $15,000 $ 63,514(12) 3,381.88 $2,844
Vice President, Operations 1996 $ 36,542(5) -- -- -- --
1995 -- -- -- -- --
Lynn Zera........................... 1997 $112,877 $21,040 -- 2,565.57 $2,809
Vice President, Human Resources 1996 $ 83,750(6) -- -- -- $2,513
1995 -- -- -- -- --
</TABLE>
- ---------------
(1) Mr. Cole resigned from the Company effective July 11, 1997.
(2) During fiscal 1996, Mr. Brunel was paid primarily by GVL. Beginning June 1,
1996, a portion of Mr. Brunel's salary was allocated to the Company.
Effective November 1, 1996, Mr. Brunel accepted the position of President
and Chief Executive Officer on a full-time basis.
(3) Mr. Katzenstein commenced employment with the Company in November 1995.
(4) Mr. Blanchette commenced employment with the Company as Chief Financial
Officer in September 1996. During the period September 1996 through
December 1996, Mr. Blanchette continued to act as Chief Financial Officer
of VHP, a subsidiary of GVL which was divested in December 1996. During
such period, Mr. Blanchette's salary was paid by VHP and a portion of such
salary was allocated to the Company. Mr. Blanchette commenced full-time
employment with the Company effective January 1, 1997.
(5) During fiscal 1996, Mr. Dube was paid primarily by GVL. Beginning June 1,
1996, a portion of Mr. Dube's salary was allocated to the Company.
Effective January 1, 1997, Mr. Dube became a full-time employee of the
Company.
(6) Ms. Zera commenced employment with the Company in November 1995.
(7) $39,790 represents relocation payments and $21,680 represents an automobile
allowance.
(8) $49,823 represents tax reimbursements resulting from relocation.
(9) $93,706 represents relocation payments.
(10) The entire amount represents an relocation payments.
(11) $29,161 represents relocation payments.
(12) $54,288 represents relocation payments.
(13) In connection with the termination of Mr. Cole's employment, and in
exchange for cancellation of the options granted to Mr. Cole under the Plan
(as defined), a warrant (the "Cole Warrant") to purchase up to 9,406.36
shares of Class A Common Stock with an exercise price of $74.42 per share,
subject to certain adjustments, was granted to Mr. Cole. The Cole Warrant
is presently exercisable and expires on July 11, 2002. See "Certain
Relationships and Related Transactions -- Cole Warrant."
(14) Represents 401(k) matching fund contributions by the Company.
(15) As part of a severance package, Mr. Cole was, among other things, paid a
lump sum amount of $219,194 and reimbursed by the Company for the
acquisition of an automobile valued at approximately $22,000 which was
previously leased by the Company. All such amounts were paid during fiscal
1998.
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<PAGE> 70
OPTION GRANTS IN FISCAL 1997
The following table sets forth options to purchase shares of the Class A
Common Stock granted to the Named Executive Officers during fiscal 1997. Prior
to fiscal 1997, no options were granted by the Company.
<TABLE>
<CAPTION>
POTENTIAL REALIZED
VALUE AT ASSUMED
NUMBER OF % OF TOTAL ANNUAL RATES OF STOCK
SECURITIES OPTIONS PRICE APPRECIATION FOR
UNDERLYING GRANTED TO OPTION TERM
OPTIONS EMPLOYEES IN EXERCISE -----------------------
NAME GRANTED FISCAL YEAR PRICE EXPIRATION DATE 5% 10%
- ---- ---------- ------------ -------- --------------- --------- -----------
<S> <C> <C> <C> <C> <C> <C>
Louis Brunel...................... 16,034.79 18.40% $85.75 November, 2006 $758,067 $1,867,155
Rory Cole(1)...................... 9,406.36 10.80% $74.42 November, 2006 $551,273 $1,201,888
Michael E. Katzenstein............ 9,137.61 10.49% $74.42 November, 2006 $535,522 $1,167,549
Bertrand Blanchette............... 4,373.12 5.02% $85.75 November, 2006 $206,745 $ 509,224
Stephen Dube...................... 3,381.88 3.88% $85.75 November, 2006 $159,883 $ 393,800
Lynn Zera......................... 2,565.57 2.94% $85.75 November, 2006 $121,291 $ 298,745
</TABLE>
- ---------------
(1) In connection with the termination of Mr. Cole's employment, all of the
options granted to Mr. Cole were exchanged for the Cole Warrant. See Note 13
to the Summary Compensation Table.
AGGREGATED OPTION EXERCISES IN FISCAL 1997 AND FISCAL YEAR END OPTION VALUES
The following table shows the values of options held by the Named Executive
Officers as of the end of fiscal 1997. No options were exercised by the Named
Executive Officers during fiscal 1997.
<TABLE>
<CAPTION>
NUMBER OF SECURITIES VALUE OF UNEXERCISED
UNDERLYING UNEXERCISED IN-THE-MONEY
OPTIONS AT FISCAL YEAR-END OPTIONS AT FISCAL YEAR-END
1997(#) 1997($)(1)
--------------------------- ---------------------------
NAME EXERCISABLE UNEXERCISABLE EXERCISABLE UNEXERCISABLE
- ---- ----------- ------------- ----------- -------------
<S> <C> <C> <C> <C>
Louis Brunel.......................... -- 16,034.79 -- --
Rory Cole(2).......................... -- -- -- --
Michael E. Katzenstein................ -- 9,137.61 -- $103,529
Bertrand Blanchette................... -- 4,373.12 -- --
Stephen Dube.......................... -- 3,381.88 -- --
Lynn Zera............................. 641.25 1,924.32 -- --
</TABLE>
- ---------------
(1) The value of the options at fiscal year-end 1997 is based on an assumed fair
market value of $85.75 per share of Class A Common Stock.
(2) In connection with the termination of Mr. Cole's employment, all of the
options granted to Mr. Cole were exchanged for the Cole Warrant. See Note 13
to the Summary Compensation Table. At fiscal year-end 1997, the Cole Warrant
was presently exercisable and, assuming a cashless exercise, had a value of
$106,574 based on an assumed fair market value of $85.75 per share of Class
A Common Stock.
EMPLOYMENT AGREEMENTS
Louis Brunel is employed as President and Chief Executive Officer of the
Company pursuant to an at will employment agreement. Under the employment
agreement, Mr. Brunel currently receives an annual base salary of $350,000, a
Company automobile and a housing allowance. In addition, Mr. Brunel is entitled
to participate in the Company's Incentive Stock Plan (as described below) and
Bonus Plan (as described below). If Mr. Brunel's employment is terminated by the
Company for other than cause, Mr. Brunel will receive a severance payment equal
to two years base salary.
Michael E. Katzenstein is employed as Vice President, Legal Affairs and
General Counsel of the Company pursuant to an employment agreement expiring in
November 2000. Under the employment agreement, Mr. Katzenstein currently
receives an annual base salary of $182,000 and a Company automobile. In
addition, Mr. Katzenstein is entitled to participate in the Company's Incentive
Stock Plan and Bonus Plan.
Bertrand Blanchette is employed as Vice President and Chief Financial
Officer of the Company pursuant to an at will employment agreement. Under the
employment agreement, Mr. Blanchette currently receives an
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<PAGE> 71
annual base salary of $158,000 and a Company automobile. In addition, Mr.
Blanchette is entitled to participate in the Company's Incentive Stock Plan and
Bonus Plan.
Stephen Dube is employed as Vice President, Operations of the Company
pursuant to an at will employment agreement. Under the employment agreement, Mr.
Dube currently receives an annual base salary of $180,000 and a Company
automobile. In addition, Mr. Dube is entitled to participate in the Company's
Incentive Stock Plan and Bonus Plan.
Lynn Zera is employed as Vice President, Human Resources of the Company
pursuant to an at will employment agreement. Under the employment agreement, Ms.
Zera currently receives an annual base salary of $124,000. In addition, Ms. Zera
is entitled to participate in the Company's Incentive Stock Plan and Bonus Plan.
Upon termination by the Company of any of its most senior executives
without cause, the Company has in the past offered severance equal to one year's
base salary.
INCENTIVE STOCK PLAN
In fiscal 1997, the Company adopted an Incentive Stock Plan. In fiscal
1998, the Company adopted amendments to such plan, certain of which will become
effective, subject to stockholder approval, on the date the Offering is
consummated (as so amended, the "Plan"). Five percent of the Class A Common
Stock outstanding, on a fully diluted basis, on the date the Offering is
consummated, may be issued under the terms of the Plan. The number of shares
issuable under the Plan will be adjusted on each January 1 to 5% of the then
outstanding Class A Common Stock, on a fully diluted basis, if such adjustment
would increase the number of shares. As of May 31, 1998, options to purchase
88,557.98 shares of Class A Common Stock have been granted under the Plan, none
of which have been exercised, at a weighted average exercise price of $84.37 per
share of Class A Common Stock. The Plan authorizes the Board to issue incentive
stock options ("ISOs") as defined in Section 422(b) of the Internal Revenue Code
of 1986, as amended (the "Code"), stock options that do not conform to the
requirements of that Code section ("Non-ISOs"), stock appreciation rights
("SARs"), restricted stock, stock awards, dividend equivalent rights,
performance based awards and similar stock-based awards. The Plan shall
terminate on the tenth anniversary of the date the Offering is consummated.
Stock Options. The Board has discretionary authority to determine the types
of options to be granted, the persons to whom options shall be granted (provided
that options shall only be granted to directors, senior executives and other
employees designated by the Board), the number of shares to be subject to each
option granted (provided that no single participant in the Plan shall be
entitled to receive more than 100,000 shares of Class A Common Stock pursuant to
the Plan) and the terms of the stock option agreements. Unless otherwise
specifically provided in the option agreement, (i) the exercise price of an
option will not be less than the fair market value, as determined by the Board,
of the Class A Common Stock on the date of the grant and (ii) the options shall
become exercisable in equal installments on each of the second, third, fourth
and fifth anniversaries of the effective date of grant; provided that if a
participant owns 10% of the voting power or equity interests of all classes of
the Company's stock, ISOs granted to such person (i) shall have an exercise
price not less than 110% of the fair market value of the Class A Common Stock on
the date of the grant and (ii) shall expire five years from the date of grant.
In the event of a "change of control," all options shall vest and become
immediately exercisable. At the discretion of the Board, the exercise price may
be paid by personal check, bank draft, money order, or money transfers, through
the delivery of shares of the Class A Common Stock, pursuant to a
broker-assisted "cashless exercise" program if established by the Company or by
such other method as the Board may deem appropriate.
Stock Appreciation Rights. The Board may award SARs, which may or may not
be granted together with options, under the plan. Generally, SARs permit the
holder thereof to receive an amount (in cash, Class A Common Stock or a
combination thereof) equal to the number of shares of Class A Common Stock with
respect to which SARs are exercised multiplied by the excess of the fair market
value of the Class A Common Stock on the exercise date over the exercise price.
In general, the exercise of any portion of the
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<PAGE> 72
SARs or any related option will cause a corresponding reduction in the number of
shares of Class A Common Stock remaining subject to such SARs and related
option.
Restricted Stock. Awards of Class A Common Stock granted under the Plan may
be subject to forfeiture until such restrictions, terms and conditions as the
Board may determine lapse or are fulfilled, as the case may be. The Board will
determine how the price for the Class A Common Stock, if any, may be paid.
Generally, a participant obtaining a restricted stock award will have all the
rights of a stockholder while the Class A Common Stock is subject to
restrictions, including the right to vote the Class A Common Stock and to
receive dividends. Restricted Class A Common Stock will be issued in the name of
the participant and held in escrow until any applicable restrictions lapse or
terms and conditions are fulfilled, as the case may be. Until the restrictions
are eliminated, restricted Class A Common Stock may not be transferred.
Dividend Equivalent Award. The Board may grant an award that represents the
right to receive a dividend or its equivalent with respect to any new or
previously existing award, which will entitle the recipient to receive at the
time of settlement an amount equal to the actual dividends paid on the Class A
Common Stock delivered to the recipient, calculated from the date of award and
accounted for as if reinvested in Class A Common Stock on the dividend payment
dates. This type of award may be paid in the form of Class A Common Stock, cash
or a combination of both.
Performance-Based Awards. The Board may grant awards under the Plan upon
the satisfaction of specified performance goals. The performance period for a
performance based award shall be established prior to the time such award is
granted and may overlap with performance periods relating to other awards
granted under the Plan to the same recipient. Each award shall be contingent
upon future performance and achievement of objectives described either in terms
of Company-wide performance or in terms that are related to the performance of
the recipient or of the division, subsidiary, department or function within the
Company in which the recipient is employed. Such objectives shall be based on
increases in share prices, operating income, net income or cash flow thresholds,
sales results, return on common equity or any combination of the foregoing.
Following the end of each performance period, the holder of each award shall be
entitled to receive payment of an amount, not exceeding the maximum value of the
award, based on the achievement of the performance measures for such performance
period, as determined by the Board. Unless the award specifies otherwise,
including restrictions in order to satisfy the conditions under Section 162(m)
of the Code, the Board may adjust the payment of awards or the performance
objectives if events occur or circumstances arise which would cause a particular
payment or set of performance objectives to be inappropriate, as determined by
the Board.
Other Stock Based Awards. The Board may grant Class A Common Stock or other
Class A Common Stock based awards that are related to or similar to the awards
described above.
STOCK PURCHASE PLAN
In fiscal 1998, the Company adopted the 1998 Employee Stock Purchase Plan
(the "Stock Purchase Plan") which is intended to qualify as an "employee stock
purchase plan" under Section 423 of the Code. The Stock Purchase Plan will
become effective, subject to stockholder approval, on the date the Offering is
consummated. One percent of the Class A Common Stock outstanding, on a fully
diluted basis, on the date the Offering is consummated, will be issuable under
the terms of the Stock Purchase Plan. The Stock Purchase Plan provides for a
series of six month "Option Periods." Subject to certain limitations, employees
may contribute between 1% and 10% of their compensation to the Stock Purchase
Plan during an Option Period and purchase Class A Common Stock at the end
thereof. At the start of each Option Period, employees electing to participate
in the Stock Purchase Plan are deemed to have been granted an option to purchase
a number of whole shares of Class A Common Stock at an exercise price (the
"Exercise Price") equal to eighty-five percent (85%) of the lower of the fair
market value of one share of the Class A Common Stock on (i) the first day of
the Option Period or (ii) the last day of the Option Period (the "Exercise
Date"). The number of shares underlying such option is determined by dividing
(i) the amount contributed by such employee to the Stock Purchase Plan during
the Option Period by (ii) the Exercise Price. On each Exercise Date, each
employee will automatically be deemed to have exercised his or her option to
purchase at the
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<PAGE> 73
Exercise Price the largest number of whole shares of Class A Common Stock which
can be purchased with the amount contributed by such employee to the Stock
Purchase Plan less any amounts previously applied to option exercises under the
terms of the Stock Purchase Plan; provided, however, no employee shall be
permitted to purchase more than 4,000 shares of Class A Common Stock during any
Option Period and subject to reduction in order to avoid issuance of more shares
than are provided for under the terms of the Stock Purchase Plan.
ANNUAL BONUS PLAN
The Company has adopted an Annual Bonus Plan (the "Bonus Plan") pursuant to
which the Board is authorized to grant cash bonuses to certain employees of the
Company. Bonuses are payable only if the Company achieves certain performance
targets approved by the Compensation Committee at the beginning of the fiscal
year.
401(K) PLAN
The Company has implemented an employee savings and retirement plan (the
"401(k) Plan") covering certain of the Company's employees who have at least
three months of service with the Company and have attained the age of 21.
Pursuant to the 401(k) Plan, eligible employees may elect to reduce their
current compensation by up to the lesser of 15% of such compensation or the
statutorily prescribed annual limit and have the amount of such reduction
contributed to the 401(k) Plan. The Company has made, and may in the future
make, contributions to the 401(k) Plan on behalf of eligible employees.
Employees become 100% vested in these Company contributions after one year of
service. The 401(k) Plan is intended to qualify under Section 401 of the Code so
that contributions by employees or by the Company to the 401(k) Plan, and income
earned on the 401(k) Plan contributions, are not taxable to employees until
withdrawn from the 401(k) Plan, and so that contributions by the Company, if
any, will be deductible by the Company when made. The trustee under the 401(k)
Plan, at the direction of each participant, invests the 401(k) Plan employee
salary deferrals in selected investment options.
COMMITTEES OF THE BOARD OF DIRECTORS
The Board has an Audit Committee and a Compensation Committee. The
functions of the Audit Committee include recommending to the Board the retention
of independent public accountants, reviewing the scope of the annual audit
undertaken by the Company's independent public accountants and the progress and
results of their work, and reviewing the financial statements of the Company and
its internal accounting and auditing procedures. The Audit Committee is composed
of Claude Chagnon, William O. Hunt, Lynn McDonald and Alain Michel. The chairman
of the Audit Committee is Mr. Hunt. The function of the Compensation Committee
is to supervise the Company's compensation policies, administer the employee
incentive plans, review officers' salaries and bonuses, approve significant
changes in employee benefits and consider other matters referred to it by the
Board. The Compensation Committee is composed of Claude Chagnon, William O.
Hunt, Lynn McDonald and Alain Michel. The Chairman of the Compensation Committee
is Mr. Chagnon.
COMPENSATION OF DIRECTORS
Directors of the Company who are neither employees of the Company nor
designees of the Company's significant stockholders will receive an annual fee
of $15,000, a fee of $1,000 per meeting of the Board and an annual fee of $1,500
if they serve as the chairperson of a committee of the Board. Each such Director
will also receive options to purchase shares of Class A Common Stock having an
aggregate value of $150,000 upon consummation of the Offering (or, if such
Director is not serving in such capacity upon consummation of the Offering, on
the date of his or her election to the Board) with an exercise price equal to
the initial public offering price (or the fair market value on the date of
grant). The options will become exercisable in equal installments on each of the
second, third, fourth and fifth anniversaries of the effective date of the
grant. Directors who are either employees of the Company or designees of the
Company's significant stockholders will not be compensated for their services.
However, all Directors will be reimbursed for actual out-of-pocket
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<PAGE> 74
expenses incurred by them in connection with their attending meetings of the
Board or any committees of the Board.
COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION
During fiscal 1997, Mr. Brunel served as a member of the Compensation
Committee. Effective May 19, 1998, Mr. Brunel resigned from the Compensation
Committee.
LIMITATION OF LIABILITY; INDEMNIFICATION; INSURANCE
The Company's Certificate of Incorporation provides that the Company shall,
to the fullest extent permitted by the DGCL, indemnify all persons which it may
indemnify pursuant thereto (i.e., directors and officers) and shall advance
expenses incurred in defending any proceeding for which such right to
indemnification is applicable, provided that, if the DGCL so requires, the
indemnitee provides the Company with an undertaking to repay all amounts
advanced if it is determined by a final judicial decision that such person is
not entitled to indemnification pursuant to this provision. The Company's
Certificate of Incorporation also contains a provision eliminating the personal
liability of the Company's directors for monetary damages for breach of any
fiduciary duty. By virtue of this provision, under the DGCL, a director of the
Company will not be personally liable for monetary damages for breach of his
fiduciary duty as a director, except for liability for (i) any breach of the
director's duty of loyalty to the Company or its stockholders, (ii) acts or
omissions not in good faith or which involve intentional misconduct or a knowing
violation of law, (iii) dividends or stock purchases or redemptions that are
unlawful under the DGCL and (iv) any transaction from which a director derives
an improper personal benefit. However, this provision of the Company's
Certificate of Incorporation pertains only to breaches of duty by directors as
directors and not in any other corporate capacity such as officers, and limits
liability only for breaches of fiduciary duties under the DGCL and not for
violations of other laws, such as the federal securities laws. As a result of
the inclusion of such provision, stockholders may be unable to recover monetary
damages against directors for actions taken by them that constitute negligence
or gross negligence or that are in violation of their fiduciary duties, although
it may be possible to obtain injunctive or other equitable relief with respect
to such actions. The inclusion of this provision in the Company's Certificate of
Incorporation may have the effect of reducing the likelihood of derivative
litigation against directors, and may discourage or deter stockholders or
management from bringing a lawsuit against directors for breach of their duty of
care, even though such an action, if successful, might otherwise have benefitted
the Company and its stockholders.
Insofar as indemnification for liabilities arising under the Securities Act
may be permitted to directors, officers or persons controlling OpTel pursuant to
the foregoing provisions, OpTel has been informed that in the opinion of the
Commission such indemnification is against public policy as expressed in the
Securities Act and is therefore unenforceable. In the event that a claim for
indemnification against such liabilities (other than the payment by the Company
of expenses incurred or paid by a director, officer or controlling person of the
Company in the successful defense of any action, suit or proceeding) is asserted
by such director, officer or controlling person in connection with the
securities being registered, the Company will, unless in the opinion of its
counsel the matter has been settled by controlling precedent, submit to a court
of appropriate jurisdiction the question whether such indemnification by it is
against public policy as expressed in the Securities Act and will be governed by
the final adjudication of such issue.
The directors and officers of the Company are insured (subject to certain
exceptions and deductions) against liabilities that they may incur in their
capacity as such, including liabilities under the Securities Act, under a
liability insurance policy carried by GVL. Such policy provides coverage in an
aggregate amount of $50 million (subject to a $250,000 deductible) and expires
in October 1998. The Company expects that this insurance will be renewed in the
ordinary course.
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<PAGE> 75
PRINCIPAL AND SELLING STOCKHOLDERS
The following table sets forth certain information regarding the beneficial
ownership of the Common Stock by (i) each Director of the Company, who
beneficially owns any Common Stock, (ii) each Named Executive Officer, (iii)
each person known by the Company to beneficially own 5% or more of the
outstanding shares of any class of Common Stock, (iv) each person (other than
the Company) including Shares in the Offering and (v) all directors and
executive officers of the Company as a group, in each case as adjusted to
reflect the sale of the Class A Common Stock in the Offering and the conversion
of all of the outstanding shares of Non-Voting Common and Series B Preferred
into Class A Common Stock and all of the outstanding shares of Series A
Preferred into Multi-Vote Common in connection with the Offering.
<TABLE>
<CAPTION>
PRIOR TO THE OFFERING
----------------------------------------
PERCENT OF
AMOUNT AND PERCENT OF TOTAL NUMBER
NATURE OF PERCENT OF TOTAL SHARES VOTING OF SHARES
BENEFICIAL OWNER TITLE OF CLASS OWNERSHIP(1) CLASS(2) OUTSTANDING(2) POWER(2) OFFERED
- ---------------- -------------------- ------------ ---------- -------------- ---------- ---------
<S> <C> <C> <C> <C> <C> <C>
Le Groupe Videotron
Ltee.................. Multi-Vote Common (3)
Caisse de depot et
placement du Quebec... Multi-Vote Common (4)
Interactive Cable
Systems, Inc.......... Class A Common Stock (5)
Nomura Holding America
Inc................... Class A Common Stock --(5)
MCI Telecommunications
Corporation........... Class A Common Stock --(5)
James A. Kofalt......... Class A Common Stock 24,992.00(6)
Rory Cole............... Class A Common Stock 9,406.36(7)
Louis Brunel............ Class A Common Stock 13,119.67(8)
Michael E.
Katzenstein........... Class A Common Stock 2,284.40(9)
Bertrand Blanchette..... Class A Common Stock 1,093.28(10)
Stephen Dube............ Class A Common Stock 2,390.67(11)
Lynn Zera............... Class A Common Stock 1,282.78(12)
All directors and
officers as a group
(13 persons).......... Class A Common Stock 20,675.58(13)
<CAPTION>
AFTER THE OFFERING
------------------------------------------
PERCENT OF
PERCENT OF TOTAL
PERCENT OF TOTAL SHARES VOTING
BENEFICIAL OWNER CLASS(2) OUTSTANDING(2) POWER(2)
- ---------------- ---------- -------------- ------------
<S> <C> <C> <C>
Le Groupe Videotron
Ltee..................
Caisse de depot et
placement du Quebec...
Interactive Cable
Systems, Inc..........
Nomura Holding America
Inc...................
MCI Telecommunications
Corporation...........
James A. Kofalt.........
Rory Cole...............
Louis Brunel............
Michael E.
Katzenstein...........
Bertrand Blanchette.....
Stephen Dube............
Lynn Zera...............
All directors and
officers as a group
(13 persons)..........
</TABLE>
- ---------------
(1) Except as otherwise indicated in the other footnotes to this table, each
person named in the table has sole voting and dispositive power with
respect to the shares of Common Stock beneficially owned by such person.
(2) "*" indicates less than one percent. In accordance with the Commission's
rules, each beneficial owner's holdings have been calculated assuming the
full exercise of warrants and options and the conversion of all shares of
convertible preferred stock held by such holder which are currently
exercisable or convertible or which will become exercisable or convertible
within 60 days after the date of this Prospectus and no exercise of
warrants and options or conversion of preferred stock held by any other
person.
(3) Such shares are owned by VPC, an indirect wholly-owned subsidiary of GVL.
Andre Chagnon, the founder of GVL, indirectly controls approximately 72% of
GVL's outstanding voting rights. All such shares are fully convertible into
Class A Common Stock on a one-for-one basis upon the occurrence of a
Conversion Event. See "-- Stockholders' Agreement" and "-- GVL
Shareholders' Agreement" for the terms of certain agreements governing the
voting and disposition of the shares of Common Stock held by VPC and GVL.
GVL's address is 300 Avenue Viger East, Montreal, Quebec, H2X 3W4.
(4) Such shares are owned by CDPQ, a wholly-owned subsidiary of Caisse. All
such shares are fully convertible into Class A Common Stock on a one-for-
one basis upon the occurrence of a Conversion Event. See "-- Stockholders'
Agreement" and "-- GVL Shareholders' Agreement" for the terms of certain
agreements covering the voting and disposition of the shares of Common
Stock held by Caisse and CDPQ. In addition, Caisse holds $20.0 million of
1998 Notes which it purchased from the initial purchasers of the Notes
Offering. Caisse's address is 1981, Avenue McGill College, Montreal,
Quebec, H3A 3C7.
(5) See "-- ICS Stockholders' Agreement and ICS Registration Rights Agreement"
for the terms of certain agreements governing the disposition of such
shares of Common Stock. ICS's address is 1901 N. Glenville Drive, Suite
800, Richardson, Texas 75081. Nomura Holding America Inc.'s ("Nomura")
address is 2 World Financial Center, Building B, New York, New York 10281.
MCI's address is 1801 Pennsylvania Avenue, N.W., Washington, D.C. 20006.
Includes shares currently held in escrow pending the consummation of the
balance of the acquisition of the ICS Operations.
(6) Represents a presently exercisable warrant to purchase 24,992 shares of
Class A Common Stock. Mr. Kofalt's address is 50209 Manly, Chapel Hill,
North Carolina 27514.
(7) Represents a presently exercisable warrant to purchase 9,406.36 shares of
Class A Common Stock. Mr. Cole's address is 4339 Beverly Drive, Dallas,
Texas 75205.
(8) Includes 13,119.67 shares of Class A Common Stock underlying presently
exercisable options. Excludes 13,119.67 shares of Class A Common Stock
underlying options which are not exercisable until at least 60 days after
the date of this Prospectus.
(9) Includes 2,284.40 shares of Class A Common Stock underlying presently
exercisable options. Excludes 6,853.21 shares of Class A Common Stock
underlying options which are not exercisable until at least 60 days after
the date of this Prospectus.
(10) Includes 1,093.28 shares of Class A Common Stock underlying presently
exercisable options. Excludes 3,279.84 shares of Class A Common Stock
underlying options which are not exercisable until at least 60 days after
the date of this Prospectus.
(11) Includes 2,390.67 shares of Class A Common Stock underlying presently
exercisable options. Excludes 3,906.71 shares of Class A Common Stock
underlying options which are not exercisable until at least 60 days after
the date of this Prospectus.
(12) Includes 1,282.78 shares of Class A Common Stock underlying presently
exercisable options. Excludes 1,282.79 shares of Class A Common Stock
underlying options which are not exercisable until at least 60 days after
the date of this Prospectus.
(13) With respect to executive officers who are not Named Executive Officers,
includes 524.77 shares of Class A Common Stock underlying presently
exercisable options and excludes 9,387.75 shares of Class A Common Stock
underlying options which are not exercisable until at least 60 days after
the date of this Prospectus.
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<PAGE> 76
As of May 31, 1998, all of the outstanding shares of the Multi-Vote Common
were held by VPC and CDPQ and all of the outstanding shares of Class A Common
Stock were held by ICS. See "Risk Factors -- Control by GVL."
ICS STOCKHOLDERS' AGREEMENT AND ICS REGISTRATION RIGHTS AGREEMENT
In connection with the Company's acquisition of the ICS Operations, ICS,
Nomura, MCI (ICS, Nomura, and MCI, together, the "ICS Group"), VPC, GVL and the
Company entered into a Stockholders' Agreement (the "ICS Stockholders'
Agreement") dated as of April 9, 1998 and the Company, ICS, Nomura and MCI
entered into a Registration Rights Agreement (the "ICS Registration Rights
Agreement") dated as of April 9, 1998.
Under the ICS Stockholders' Agreement, (i) the transfer of the shares of
Class A Common Stock and Series B Preferred owned by the ICS Group
(collectively, the "ICS Shares") is restricted, subject to certain exceptions,
and (ii) the ICS Shares are subject to drag-along rights if VPC (or GVL through
the sale of its interests in VPC) elects to sell equity interests representing
50% or more of the voting power of the outstanding capital stock of the Company
or 50% or more of the equity interests held by VPC.
Pursuant to the ICS Registration Rights Agreement, following the
consummation of the Offering, the ICS Group has piggyback registration rights,
on three occasions, in registration statements filed by the Company for the sale
of its equity securities, subject to certain conditions, including customary
allocation and holdback provisions.
STOCKHOLDERS' AGREEMENT
In August 1997, CDPQ purchased the minority interest in the Company from
Vanguard Communications L.P. ("Vanguard"). In connection with the sale by
Vanguard of its minority stock position in the Company to CDPQ, the Company, VPC
and CDPQ entered into the Stockholders' Agreement and the Company and CDPQ
entered into a related Registration Rights Agreement (the "Registration Rights
Agreement"), under which CDPQ has certain rights and obligations relating to the
Company and VPC. CDPQ is also a party to the GVL Shareholders' Agreement
described below. The following is a summary of certain provisions of the
Stockholders' Agreement and the Registration Rights Agreement.
Designation of Directors. Under the Stockholders' Agreement, for as long as
CDPQ holds at least 5% of the Company's voting stock, CDPQ may designate a
number of Directors of the Company and each of its subsidiaries, and each
committee of the Board and each of its subsidiaries, which is proportionate (in
relation to the total number of Directors or committee members) to CDPQ's
percentage ownership of the Company's voting stock, but in no event less than
one Director and one committee member. This agreement supersedes the rights of
Caisse to designate a Director of the Company pursuant to the GVL Shareholders'
Agreement; however, such rights are subject to reinstatement in the event CDPQ
ceases to be a stockholder of the Company. Pursuant to the terms of the
Stockholders' Agreement, CDPQ has designated Lynn McDonald as a Director of the
Company.
Rights in Connection with Other Financings; Tag-Along Rights. Pursuant to
the Stockholders' Agreement, VPC is obligated to cause the Company to afford
CDPQ rights equivalent to those afforded other purchasers of the Company's
capital stock to the extent they are more advantageous than the rights held by
CDPQ. Subject to certain exceptions (including a public offering of the
Company's equity securities) and waiver by CDPQ at VPC's request in connection
with certain events, the Company is obligated to afford CDPQ preemptive rights
to purchase equity securities which the Company proposes to sell in proportion
to CDPQ's ownership of the total outstanding equity securities of the Company
prior to the sale. In addition, pursuant to the Stockholders' Agreement, CDPQ
has certain tag-along rights in connection with sales by VPC of outstanding
shares of the Company's voting stock.
Registration Rights. Pursuant to the Registration Rights Agreement, nine
months after the consummation of the Offering and, subject to certain
conditions, CDPQ has the right, on two occasions, to require the Company to
register under the Securities Act shares of Class A Common Stock issued to CDPQ
upon the
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<PAGE> 77
conversion of the Multi-Vote Common. In addition, CDPQ has piggyback
registration rights, on three occasions, to include such shares of Class A
Common Stock held by it in registration statements filed by the Company for the
sale of its equity securities, subject to certain conditions, including
customary allocation and holdback provisions.
GVL SHAREHOLDERS' AGREEMENT
Caisse, CDPQ, Sojecci Ltee and Sojecci (1995) Ltee, the principal
shareholders of GVL, and Andre Chagnon (the founder of GVL) are parties to an
amended and restated shareholders agreement, dated as of May 10, 1995 (the "GVL
Shareholders' Agreement"), which provides, among other things, that for so long
as GVL controls the Company, Caisse will be allowed to select one of GVL's
nominees to the Board and to have one representative on the Audit Committee of
the Company. While this right has been superseded by the Stockholders'
Agreement, it is subject to reinstatement in the event CDPQ ceases to be a
stockholder of the Company or the Stockholders' Agreement ceases to be
enforceable. See "-- Stockholders' Agreement."
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<PAGE> 78
CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS
CONVERTIBLE NOTES AND SERIES A PREFERRED
The Company has financed a large portion of its capital needs by borrowing
from its majority stockholder, VPC. The Company borrowed approximately $17.8
million, $73.4 million and $23.7 million from VPC in the form of the GVL Notes
during the eight month period ended August 31, 1995, fiscal 1996 and fiscal
1997, respectively. The GVL Notes bore interest at a rate of 15% per annum,
payable concurrently with the payment of principal. Interest was added to
principal on an annual basis. Effective March 1, 1998, VPC exchanged all of the
GVL Notes for 6,962.21365 shares of the Series A Preferred. VPC has advised the
Company that it intends to convert all of its shares of Series A Preferred into
Multi-Vote Common upon the consummation of the Offering.
In addition, on July 26, 1995, VPC purchased from the Company (i) 311,652
shares of Multi-Vote Common for approximately $16.7 million and (ii) a 15%
convertible note having a principal amount of approximately $8.3 million. On
April 1, 1996, the note was converted into 155,229 shares of Multi-Vote Common
(after giving effect to the contribution, in connection with the settlement of
certain disputes between the then principal stockholders, of certain shares
received by VPC as accrued interest on the note).
VANGUARD-RELATED TRANSACTIONS
In August 1996, in connection with a negotiated settlement of certain
disputes between the Company and Vanguard, which then held a minority interest
in the Company, the Company granted Vanguard an option (the "Vanguard Option")
to purchase 48,937 shares of Multi-Vote Common at an exercise price of $53.55
per share, subject to adjustment. On August 15, 1997, Vanguard exercised the
option prior to the sale of its minority interest in the Company to CDPQ.
In September 1996, the Company entered into a consulting agreement with
James A. Kofalt, a former Chairman of the Board and active participant in the
management of the Company and a limited partner of Vanguard, pursuant to which
the Company agreed to compensate Mr. Kofalt with a one time payment of $70,000.
In connection therewith, the Company also granted Mr. Kofalt a warrant (the
"Kofalt Warrant") to purchase up to 24,992 shares of Class A Common Stock at an
exercise price of $53.55 per share, subject to adjustment. The Kofalt Warrant is
presently exercisable and expires on August 31, 1999. In addition, pursuant to
the terms of the Kofalt Warrant, Mr. Kofalt has piggyback registration rights in
registration statements filed by the Company for the sale of its equity
securities, subject to certain conditions, including customary allocation and
holdback provisions. See "Description of Capital Stock -- Registration Rights of
Certain Security Holders."
MANAGEMENT FEES
In connection with a negotiated settlement of certain disputes between the
Company and Vanguard, in August 1996, VPC and Vanguard agreed to provide, at the
specific request of the Board, such reasonable consultant, advisory and
management services as the Company might reasonably require. These arrangements
with Vanguard and VPC were terminated as of August 15, 1997, upon the sale of
Vanguard's minority interest in the Company to CDPQ. The Company has not
determined if the aggregate fees paid to VPC and Vanguard in connection with
such services were greater or less than the fees the Company would have been
required to pay if it had obtained such services from an unaffiliated third
party. The Company accrued a liability of $29,167 to each of VPC and Vanguard
for general consulting services during fiscal 1996. Vanguard was paid such
amount during fiscal 1997. In fiscal 1997, the Company accrued and paid Vanguard
$350,000 (plus travel expenses) for such services and accrued $350,000 to VPC
for similar services. None of such amounts have been paid to VPC.
LICENSE HOLDING COMPANY
The Company has assigned substantially all of its frequency licenses to THI
in exchange for a $1.0 million secured promissory note with interest at 8% due
on February 14, 2007 (the "License Note"). The
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<PAGE> 79
License Note contains covenants which restrict THI from, among other things,
incurring indebtedness other than to the Company or in the ordinary course of
business, and merging or consolidating with another entity.
Section 310(b) of the Communications Act prohibits any corporation of which
more than one-fifth of the capital stock is owned or voted by non-U.S. citizens
from holding a common carrier radio station license. In addition, under Section
310(b)(4) of the Communications Act, the FCC may, if it finds that it would
serve the public interest, deny or revoke a common carrier license if the
applicant or licensee is controlled directly or indirectly by any other
corporation of which more than one-fourth of the capital stock is owned or voted
by non-U.S. citizens. GVL, the Company's principal stockholder, is a Canadian
corporation. Consequently, THI was created to permit the Company to use the
Assigned Licenses, modified as necessary, to provide "common carrier"
telecommunications services in the event that the Company should desire to do so
in the future. Russell S. Berman, Henry Goldberg and Thomas Watson, each U.S.
citizens, each own one-third of the outstanding equity interests in THI. Russell
S. Berman is a partner at Kronish, Lieb, Weiner & Hellman LLP which represents
both the Company and THI with respect to various legal matters. Henry Goldberg
is a partner at Goldberg, Godles, Wiener & Wright which represents both the
Company and THI with respect to certain federal regulatory matters. Mr. Watson
is Vice President, Engineering and Information Services of OpTel.
To establish the terms of the Company's continued and unencumbered use of
the Assigned Licenses, the Company and THI entered into a license and services
agreement (the "THI Agreement") pursuant to which THI agreed to provide to the
Company all the transmission capacity it requires or may in the future require
and the Company granted THI a nonexclusive license to use all of the Company's
facilities and related equipment, such as microwave transmitting and receiving
equipment, required to provide such transmission capacity. THI will obtain
future licenses necessary to provide the Company with the transmission capacity
it requires. The THI Agreement provides for payments from the Company to THI
which are expected to approximate the monthly interest due on the License Note
plus an allowance for the anticipated expenses of THI. The Company may also
advance funds to THI to the extent necessary to enable THI to fulfill its
obligations under the THI Agreement. All amounts of such advances will be added
to the principal of the License Note. It is not expected that payments made by
the Company to THI will have a material impact on the Company's cash flows or
results of operations.
In connection with the above described transaction, the Company received an
option from THI (the "THI Option") to purchase all or, in certain circumstances,
some of the assets of THI and a separate option from each stockholder of THI
(each, an "Individual Option") to purchase all of such person's shares of
capital stock of THI. The exercise price of the THI Option is equal to the
current principal of, plus the accrued interest on, the License Note on the
closing date, which may be paid by tendering to THI the License Note plus an
amount equal to the lesser of (i) the book value of the assets being purchased
or (ii) the initial capitalization of THI plus a 10% premium compounded
annually. The exercise price of each Individual Option is equal to the lesser of
(x) the book value of the shares being purchased and (y) the price paid for such
shares plus a 10% premium compounded annually. The THI Option and the Individual
Options are exercisable at any time prior to February 14, 2007, subject to FCC
approval.
In 1997, the United States agreed, in the context of the WTO Basic Telecom
Agreement, to allow foreign suppliers from WTO member nations, including Canada,
to provide a broad range of basic telecommunications services in the United
States. Those commitments became effective in February 1998. In light of those
commitments, the FCC has determined that it will adopt an "open entry standard"
for suppliers of telecommunications services from WTO member nations. In
conjunction with its new open entry policies, the FCC has adopted a presumption
favoring grant of applications to exceed the 25 percent limit on non-U.S.
ownership contained in Section 310(b)(4) of the Communications Act when the
non-U.S. investment is from a WTO member nation. Accordingly, the Company is in
the process of reevaluating whether it should hold FCC authorizations directly
and, specifically, whether it should exercise its option to purchase the assets
or stock of THI.
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<PAGE> 80
ACQUISITION OF CERTAIN ASSETS
Effective as of July 31, 1996, the Company purchased certain assets from
certain affiliates of VPC for an aggregate purchase price of approximately $3.9
million. The assets represented approximately 23,000 units passed. The
operations of the acquired assets are located in the San Francisco, California
and Tampa, Florida areas. The amounts paid represented the sellers' historical
costs. At the time of the purchase, the Board received a valuation report which
estimated the fair market value of such assets to be approximately equal to
their historical cost.
INSURANCE
The Company purchases certain insurance coverage through GVL, including
directors and officers liability insurance. The Company paid an aggregate of
approximately $478,000 and $434,000 to GVL for this insurance coverage in fiscal
1996 and 1997, respectively.
SERVICE AGREEMENTS
Pursuant to the terms of the Stockholders' Agreement, VPC and certain of
its affiliates provide certain strategic planning and treasury support services
to the Company and perform internal audits of the Company's operations.
Additional services may be provided as and when requested by the Company. The
Company is charged for such services based on an estimate of the actual cost of
the personnel engaged and materials used to provide such services (without an
allowance for profit). The Company estimates that its costs for such services in
fiscal 1998 will not exceed $310,000.
In addition, OpTel provides certain customer support and billing services
to certain affiliates of GVL which operate wireless cable systems using MMDS
technology. OpTel charges such affiliates based on the actual cost of the
personnel engaged and materials used to provide such services.
SHARED LITIGATION EXPENSES
GVL, the Company and certain other affiliates of GVL have been named as
defendants in a lawsuit by a former employee of the Company. GVL and the Company
have agreed to joint representation by a single law firm and to share the
associated expenses. The Company does not believe the litigation (or the
associated expenses) to be material.
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<PAGE> 81
DESCRIPTION OF CAPITAL STOCK
GENERAL
Following the Offering, the authorized capital stock of the Company will
consist of shares of Class A Common Stock, shares of
Multi-Vote Common, shares of Non-Voting Common and shares of
preferred stock. All of the outstanding shares of Non-Voting Common will be
converted into Class A Common Stock upon consummation of the Offering, all of
the outstanding shares of Series B Preferred will be converted into Class A
Common Stock promptly following the Offering and all shares of Series A
Preferred will be converted into Multi-Vote Common upon consummation of the
Offering. After giving effect thereto and assuming the exercise of all
outstanding options and warrants to acquire Class A Common Stock, there will be
shares of Class A Common Stock and shares of Multi-Vote
Common outstanding on a fully diluted basis. Upon consummation of the Offering
there will be no shares of Non-Voting Common issued and outstanding. All of the
outstanding shares of all classes of Common Stock and all series of preferred
stock are fully paid and nonassessable.
COMMON STOCK
Each share of Multi-Vote Common is convertible, at the option of the holder
and automatically and irrevocably upon the occurrence of a Conversion Event,
into one share of Class A Common Stock. Upon consummation of the Offering, a
"Conversion Event" will be defined as the occurrence of (i) the direct or
indirect transfer by a holder of Multi-Vote Common of beneficial ownership of
the Multi-Vote Common to a person or entity other than a Permitted Holder or
(ii) any event or circumstance as a result of which a holder of Multi-Vote
Common ceases to be a Permitted Holder. For purposes of this definition,
"Permitted Holder" will be defined as (i) any of GVL or Caisse or any of their
respective affiliates or (ii) Andre Chagnon, his spouse or any of his lineal
descendants and their respective spouses (collectively, the "Chagnon Family"),
whether acting in their own name or as one or as a majority of persons having
the power to exercise the voting rights attached to, or having investment power
over, shares of Common Stock held by others, or (iii) any affiliate of any
member of the Chagnon Family or (iv) any trust principally for the benefit of
one or more members of the Chagnon Family (whether or not any member of the
Chagnon Family is a trustee of such trust) or (v) any charitable foundation a
majority of whose members, trustees or directors, as the case may be, are
persons referred to in (ii) above. For purposes of this definition, "lineal
descendant" shall include at any time any person that is adopted, is treated as
being adopted or is in the process of being adopted by any member of the Chagnon
Family at such time. The rights of the holders of the Class A Common Stock and
Multi-Vote Common are identical in all respects except that holders of the Class
A Common Stock are entitled to one vote for each issued and outstanding share
and the holders of Multi-Vote Common are entitled to 10 votes for each issued
and outstanding share. Holders of Common Stock do not have cumulative voting
rights, so that holders of more than 50% of the voting rights attached to the
Common Stock are able to elect all of the Company's Directors. The holders of
all of the outstanding shares of Multi-Vote Common have entered into a voting
agreement pursuant to which they have agreed to vote their shares for certain
nominees. See "Principal and Selling Stockholders -- Stockholders' Agreement"
and "Risk Factors -- Control by GVL." Holders of the Class A Common Stock and
Multi-Vote Common vote together as a single class on all matters submitted to a
vote of the stockholders, other than certain matters which may adversely affect
the rights of the individual class.
The holders of Common Stock will be entitled to receive dividends and other
distributions as may be declared thereon by the Board out of assets or funds of
the Company legally available therefor, subject to the rights of the holders of
any series of preferred stock and any other provision of the certificate of
incorporation. The certificate of incorporation of the Company provides that if
at any time a dividend or other distribution in cash or other property is paid
on Class A Common Stock or Multi-Vote Common, a like dividend or other
distribution in cash or other property will also be paid on Class A Common Stock
or Multi-Vote Common, as the case may be, in an equal amount per share. In this
connection, the certificate of incorporation specifically provides that if
shares of Multi-Vote Common are paid on Multi-Vote Common and shares of Class A
Common Stock are paid on Class A Common Stock, in an equal amount per share of
Multi-Vote Common and Class A Common Stock, such payment will be deemed to be a
like dividend or other distribution. In the
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<PAGE> 82
case of any split, subdivision, combination or reclassification of Multi-Vote
Common or Class A Common Stock, the shares of Class A Common Stock or Multi-Vote
Common, as the case may be, will also be split, subdivided, combined or
reclassified so that the number of shares of Multi-Vote Common and Class A
Common Stock outstanding immediately following such split, subdivision,
combination or reclassification will bear the same relationship to each other as
that which existed immediately prior thereto, unless a different basis has been
consented to by the holders of a majority of the outstanding shares of each
class adversely affected by such action.
In the event of any corporate merger, consolidation, purchase or
acquisition of property or stock, or other reorganization in which any
consideration is to be received by the holders of the Class A Common Stock or
the holders of Multi-Vote Common, the holders of the Class A Common Stock and
the holders of Multi-Vote Common will receive the same consideration on a per
share basis; except that, if such consideration shall consist in any part of
voting securities (or of options or warrants to purchase, or securities
convertible into or exchangeable for, voting securities), the holders of
Multi-Vote Common may receive, on a per share basis, voting securities with ten
times the number of votes per share as those voting securities to be received by
the holders of the Class A Common Stock (or options or warrants to purchase, or
securities convertible into or exchangeable for, voting securities with ten
times the number of votes per share as those voting securities issuable upon the
exercise of the options or warrants, or into which the convertible or
exchangeable securities may be converted or exchanged, to be received by the
holders of the Class A Common Stock).
In the event of any liquidation, dissolution or winding up of the Company,
the holders of the Common Stock will be entitled to receive the assets and funds
of the Company available for distribution after payments to creditors and to the
holders of any preferred stock of the Company that may at the time be
outstanding in proportion to the number of shares held by them, respectively,
without regard to class. There are no rights of redemption or sinking fund
provisions with respect to outstanding shares of any class of capital stock. The
Company, VPC and CDPQ have contractually agreed to certain preemptive rights
with respect to any future issuances of capital stock. Subject to certain
exceptions (including a public offering of the Company's equity securities), the
Company is obligated to afford CDPQ preemptive rights to purchase equity
securities which the Company proposes to sell in proportion to CDPQ's ownership
of the total outstanding equity securities of the Company prior to the sale. See
"Principal and Selling Stockholders -- Stockholders' Agreement."
This description is intended as a summary and is qualified in its entirety
by reference to the DGCL and the Company's Certificate of Incorporation and
Bylaws. Copies of the Company's Certificate of Incorporation and Bylaws have
been filed as exhibits to the Registration Statement of which this Prospectus is
a part.
PREFERRED STOCK
The preferred stock may be issued at any time or from time to time in one
or more series with such designations, powers, preferences, rights,
qualifications, limitations and restrictions (including dividend, conversion and
voting rights) as may be fixed by the Board, without any further vote or action
by the stockholders. Although the Company has no present plans to issue any
additional shares of preferred stock, the ownership and control of the Company
by the holders of the Class A Common Stock would be diluted if the Company were
to issue preferred stock that had voting rights or that was convertible into
Class A Common Stock or Multi-Vote Common. In addition, the holders of preferred
stock issued by the Company would be entitled by law to vote on certain
transactions such as a merger or consolidation, and thus the issuance of
preferred stock could dilute the voting rights of the holders of the Class A
Common Stock on such issues. The issuance of preferred stock could also have the
effect of delaying, deferring or preventing a change of control of the Company.
The Company currently has outstanding two series of preferred stock. VPC
has informed the Company that it intends to exercise its right to convert all of
the outstanding shares of Series A Preferred into shares of Multi-Vote
Common upon consummation of the Offering. The Company will cause all of the
shares of Series B Preferred to be converted into shares of Class A
Common Stock promptly following the Offering. Thereafter, there will be no
outstanding shares of any series of preferred stock and the holders of the
Common Stock and Multi-Vote Common will have all the equity voting rights in the
Company.
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The Series A Preferred is convertible into Multi-Vote Common, at the option
of the holder, during the 180-day period following the receipt by the Company of
the proceeds from the Offering (the "Series A Conversion Period"). Shares of
Series A Preferred may be converted by the holder into Multi-Vote Common at the
"conversion price" which is defined as the price per share which is the highest
of (i) $82.18, (ii) the price per share at which the Common Stock is first sold
to the public in the Offering, and (iii) the quotient of $225 million divided by
the number of shares of Common Stock outstanding, on a fully diluted basis,
subject to certain adjustments and exceptions. VPC has advised the Company that
it intends to convert all of the Series A Preferred upon consummation of the
Offering. The number of shares of Multi-Vote Common issuable upon conversion of
each share of Series A Preferred will be determined by dividing the sum of (i)
the liquidation preference ($20,000 per share) plus all accrued and unpaid
dividends on such share by (ii) the conversion price. Based on an assumed
initial public offering price of $ per share, a total of approximately
shares of Multi-Vote Common will be issued upon conversion of all the
outstanding shares of Series A Preferred.
The Company will cause the conversion of all the outstanding shares of
Series B Preferred into Class A Common Stock promptly after the consummation of
the Offering by delivering a notice to each holder of Series B Preferred. Such
notice will automatically become effective upon receipt thereof. The number of
shares of Class A Common Stock issuable upon conversion of each share of Series
B Preferred will be determined by dividing the sum of (i) the liquidation
preference ($60,000 per share) plus all accrued and unpaid dividends on such
share by (ii) the initial public offering price. Based on an assumed initial
public offering price of $ per share, a total of shares of
the Class A Common Stock will be issued upon conversion of all of the
outstanding shares of Series B Preferred.
As of May 31, 1998, the Company had outstanding 991.1039 shares of the
Series B Preferred (having an aggregate liquidation preference $59,466,000).
Holders of the Series B Preferred are entitled to receive cumulative dividends
accruing at the annual rate of 8% of the aggregate liquidation preference
thereof. Dividends are payable quarterly, in arrears, by the issuance of
additional shares of Series B Preferred having an aggregate liquidation
preference equal to the amount of such dividends. Unless full cumulative
dividends on all outstanding shares of Series B Preferred have been paid, the
Company may not make dividend payments or distributions on any securities junior
to the Series B Preferred ("Series B Junior Securities") (other than dividend
payments or other distributions paid solely in shares of Series B Junior
Securities) or redeem or make sinking fund or similar contributions for the
redemption of any Series B Junior Securities.
This description is intended as a summary and is qualified in its entirety
by reference to the DGCL and the Series B Preferred Certificate of Designation.
OUTSTANDING OPTIONS AND WARRANTS
As of May 31, 1998, there were outstanding options to purchase 88,557.98
shares of the Class A Common Stock pursuant to the Plan with a weighted average
exercise price of $84.37 per share. See "Management -- Incentive Stock Plan." As
of the same date, there are outstanding warrants to purchase 35,127.22 shares of
the Class A Common Stock with a weighted average exercise price of $59.81 per
share. Under the Kofalt Warrant, Mr. Kofalt has the right to purchase up to
24,992 shares of Class A Common Stock at an exercise price of $53.55 per share.
The Kofalt Warrant is presently exercisable and expires on August 31, 1999.
Under the Cole Warrant, Mr. Cole has the right to purchase up to 9,406.36 shares
of Class A Common Stock at an exercise price of $74.42 per share. The Cole
Warrant is presently exercisable and expires on July 11, 2002. In addition,
Gordon Hecht has a warrant to purchase up to 728.86 shares of Class A Common
Stock at an exercise price of $85.75 per share (the "Hecht Warrant"). The Hecht
Warrant is presently exercisable and expires on December 31, 2000. The Kofalt
Warrant, the Cole Warrant and the Hecht Warrant provide for adjustments to the
number of exercisable shares and the exercise price if the Company pays a common
stock dividend or distribution to its stockholders, subdivides its common stock,
combines its common stock into a smaller number of shares or issues by
reclassification of its common stock other securities, subject to certain
exceptions and limitations.
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REGISTRATION RIGHTS OF CERTAIN SECURITY HOLDERS
Pursuant to the Registration Rights Agreement, nine months after the
consummation of the Offering, CDPQ has the right, on two occasions, subject to
certain conditions, to require the Company to register under the Securities Act
shares of common stock issued to CDPQ upon the conversion of the Multi-Vote
Common. Pursuant to the Common Stock Registration Rights Agreement among the
Company, VPC, GVL, Salomon Brothers Inc, Merrill Lynch, Pierce Fenner & Smith
Incorporated and U.S. Trust Company of Texas, N.A., dated as of February 14,
1997, holders of the Non-Voting Common have the right after the 90th day
following the Offering, and subject to certain conditions, to require the
Company to effect one demand registration of the Class A Common Stock to be
issued upon conversion of the Non-Voting Common (the "Non-Voting Registration
Shares"). Such demand registration rights only may be exercised upon the written
request of holders of at least one-third of the Non-Voting Registration Shares.
In lieu of filing and causing to become effective a demand registration, the
Company may satisfy its obligation with respect to such demand registration by
making and consummating an offer to purchase all of the Non-Voting Registration
Shares at a price at least equal to the fair market value.
The Company is party to several agreements pursuant to which certain
holders of the Company's securities have the right, under certain circumstances,
to require the Company to include their shares of Common Stock (or shares of
Common Stock issuable upon exercise or conversion of certain outstanding
warrants or convertible securities) in registration statements filed by the
Company under the Securities Act. The rights cover an aggregate of
shares of Common Stock. In addition, certain stockholders may exercise the right
to include certain shares of Common Stock in the Registration Statement of which
this Prospectus forms a part.
TRANSFER AGENT
The Transfer Agent and Registrar for the Class A Common Stock is American
Securities Transfer & Trust, Inc.
SHARES ELIGIBLE FOR FUTURE SALE
Upon consummation of the Offering, the Company will have outstanding
shares of Class A Common Stock and shares of Multi-Vote Common. Of these
shares, the Shares (and any additional shares of Class A Common Stock sold
upon exercise of the Underwriters' over-allotment option) will be freely
tradeable without restriction or further registration under the Securities Act.
The remaining shares of Class A Common Stock held by the existing stockholders
(including any shares of Class A Common Stock which may be issued upon
conversion of the Multi-Vote Common) are "restricted securities" under the
Securities Act. The restricted shares were issued and sold by the Company in
private transactions in reliance upon exemptions from registration under the
Securities Act and may not be sold except in compliance with the registration
requirements of the Securities Act or pursuant to an exemption from
registration, such as the exemption provided by Rule 144 under the Securities
Act ("Rule 144"). In general, under Rule 144 as currently in effect, beginning
90 days after the conclusion of the Offering, a person (or persons whose shares
are aggregated) who has beneficially owned restricted shares for at least one
year, including persons who may be deemed "affiliates" of the Company, will be
entitled to sell in any three-month period a number of shares of Class A Common
Stock that does not exceed the greater of: (i) 1% of the then outstanding shares
of Class A Common Stock (approximately shares after giving effect to the
Offering) or (ii) the average weekly trading volume of the Class A Common Stock
during the four calendar weeks immediately preceding the date on which notice of
the sale is filed with the Commission. Sales pursuant to Rule 144 are also
subject to certain other requirements relating to manner of sale, notice and
availability of current public information about the Company. A person who has
beneficially owned restricted securities for at least two years and who is not,
and has not been at anytime during the three month period immediately preceding
the sale, an affiliate of the Company is entitled to sell restricted shares
pursuant to Rule 144(k) without regard to the limitations described above.
Because there has been no public market for shares of the Class A Common
Stock of the Company, the Company is unable to predict the effect that sales
made under Rule 144, pursuant to future registration statements or otherwise,
may have on the market price for the shares of Class A Common Stock.
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Nevertheless, sales of a substantial amount of Class A Common Stock in the
public market, or the perception that such sales could occur, could adversely
affect market prices.
FUTURE SALES OF STOCK TO EMPLOYEES
The Company plans to seek to attract and retain employees in part by
offering stock options and other purchase rights for a significant number of
shares of Class A Common Stock. These plans may have the effect of diluting the
percentage of ownership in the Company of the then existing stockholders. See
"Management -- Incentive Stock Plan" and "-- Stock Purchase Plan."
CERTAIN PROVISIONS OF OPTEL'S CERTIFICATE OF INCORPORATION AND BYLAWS AND OF
DELAWARE LAW
General. The Certificate of Incorporation and Bylaws of OpTel and the DGCL
contain certain provisions that could make more difficult the acquisition of
OpTel by means of a tender offer, a proxy contest or otherwise. These provisions
are expected to discourage certain types of coercive takeover practices and
inadequate takeover bids and to encourage persons seeking to acquire control of
OpTel first to negotiate with OpTel. Although such provisions may have the
effect of delaying, deferring or preventing a change in control of OpTel, the
Company believes that the benefits of increased protection of OpTel's potential
ability to negotiate with the proponent of an unfriendly or unsolicited proposal
to acquire or restructure the Company outweigh the disadvantages of discouraging
such proposals because, among other things, negotiation of such proposals could
result in an improvement of their terms. See "Risk Factors -- Anti-Takeover
Provisions." The description set forth below is intended as a summary only and
is qualified in its entirety by reference to the Certificate of Incorporation of
OpTel.
Multi-Vote Common and Blank Check Preferred Stock. Upon consummation of the
Offering, the Company will have outstanding shares of Multi-Vote
Common. In addition, the Company's Certificate of Incorporation authorizes the
issuance of up to 1,000,000 shares of preferred stock from time to time in one
or more designated series. The approximately 6,962 outstanding shares of Series
A Preferred and the approximately 991 outstanding shares of Series B Preferred
will revert to authorized but unissued status upon their conversion into
Multi-Vote Common and Class A Common Stock, respectively. See "-- Preferred
Stock." The Board, without approval of the stockholders, is authorized to
establish voting, dividend, redemption, conversion, liquidation and other
provisions of a particular series of preferred stock. The outstanding Multi-Vote
Common does, and the issuance of additional shares of Multi-Vote Common or
preferred stock could, among other things, adversely affect the voting power or
other rights of the holders of Class A Common Stock and, under certain
circumstances, make it more difficult for a third party to acquire, or
discourage a third party from acquiring, control of the Company. See "Risk
Factors -- Control by GVL" and "-- Anti-Takeover Provisions." The Board has no
present intention to authorize the issuance of any additional series of
preferred stock.
Advance Notice Requirements for Stockholder Proposals and Director
Nominations. Upon consummation of the Offering, OpTel's Bylaws will require
advance notice procedures with regard to stockholder proposals and the
nomination, other than by or at the direction of the Board of Directors or a
committee thereof, of candidates for election as directors. These procedures
will provide that notice of stockholder proposals and stockholder nominations
for the election of directors at an annual meeting must be in writing and
received by the Company no earlier than 90 days and no later than 60 days prior
to the anniversary of the preceding year's annual meeting (or if the date of the
annual meeting is advanced by more than 30 days or delayed by more than 60 days
from such anniversary date, no earlier than the 90th day prior to such meeting
and no later than the close of business on the later of the 60th day prior to
such meeting or the tenth day following the date the annual meeting is
announced). Nominations for the election of directors at a special meeting must
be in writing and received by the Company no earlier than the 90th day prior to
such meeting and no later than the close of business on the later of the 60th
day prior to such meeting or the tenth day following the date such meeting is
announced. The notice of stockholder nominations for the election of directors
must set forth certain information with respect to each nominee who is not an
incumbent director.
Anti-Takeover Statute. Section 203 of the DGCL ("Section 203") prohibits
certain persons ("Interested Stockholders") from engaging in a "business
combination" with a Delaware corporation for three years following the date such
persons become Interested Stockholders. Interested Stockholders generally
include
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(i) persons who are the beneficial owners of 15% or more of the outstanding
voting stock of the corporation and (ii) persons who are affiliates or
associates of the corporation and who held 15% or more of the corporation's
outstanding voting stock at any time within three years before the date on which
such person's status as an Interested Stockholder is determined. Subject to
certain exceptions, a "business combination" includes, among other things (i)
mergers or consolidations, (ii) the sale, lease, exchange, mortgage, pledge,
transfer or other disposition of assets having an aggregate market value equal
to 10% or more of either the aggregate market value of all assets of the
corporation determined on a consolidated basis or the aggregate market value of
all the outstanding stock of the corporation, (iii) transactions that result in
the issuance or transfer by the corporation of any stock of the corporation to
the Interested Stockholder, except pursuant to a transaction that effects a pro
rata distribution to all stockholders of the corporation, (iv) any transaction
involving the corporation that has the effect of increasing the proportionate
share of the stock of any class or series, or securities convertible into the
stock of any class or series, of the corporation that is owned directly or
indirectly by the Interested Stockholder or (v) any receipt by the Interested
Stockholder of the benefit (except proportionately as a stockholder) of any
loans, advances, guarantees, pledges or other financial benefits provided by or
through the corporation.
Section 203 does not apply to a business combination if (i) before a person
becomes an Interested Stockholder, the board of directors of the corporation
approves the transaction in which the Interested Stockholder became an
Interested Stockholder or approved the business combination, (ii) upon
consummation of the transaction that resulted in the Interested Stockholder
becoming an Interested Stockholder, the Interested Stockholder owned at least
85% of the voting stock of the corporation outstanding at the time the
transaction commenced (other than certain excluded shares) or (iii) concurrently
with or following a transaction in which the person became an Interested
Stockholder, the business combination is (a) approved by the board of directors
of the corporation and (b) authorized at an annual or special meeting of
stockholders (and not by written consent) by the affirmative vote of the holders
of at least two-thirds of the outstanding voting stock of the corporation not
owned by the Interested Stockholder.
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CERTAIN FEDERAL INCOME TAX CONSIDERATIONS
The following discussion summarizes the material United States federal
income tax considerations generally applicable to holders acquiring the Class A
Common Stock on original issue but does not purport to be a complete analysis of
all potential consequences. The discussion is based upon the Code, Treasury
regulations, Internal Revenue Service ("IRS") rulings and judicial decisions now
in effect, all of which are subject to change at any time by legislative,
judicial or administrative action. Any such changes may be applied retroactively
in a manner that could adversely affect a holder of the Class A Common Stock.
The discussion assumes that the holders of the Class A Common Stock will hold it
as a "capital asset" within the meaning of Section 1221 of the Code.
The tax treatment of a holder of the Class A Common Stock may vary
depending on such holder's particular situation or status. Certain holders
(including S corporations, insurance companies, tax-exempt organizations,
financial institutions, broker-dealers, taxpayers subject to alternative minimum
tax and persons holding the Class A Common Stock as part of a straddle, hedging
or conversion transaction) may be subject to special rules not discussed below.
The following discussion does not consider all aspects of United States federal
income taxation that may be relevant to the purchase, ownership and disposition
of the Class A Common Stock by a holder in light of such holder's personal
circumstances. In addition, the discussion does not consider the effect of any
applicable foreign, state or local tax laws. PERSONS CONSIDERING THE PURCHASE OF
CLASS A COMMON STOCK SHOULD CONSULT THEIR OWN TAX ADVISORS WITH RESPECT TO THE
APPLICATION OF THE UNITED STATES FEDERAL INCOME TAX LAWS TO THEIR PARTICULAR
SITUATIONS AS WELL AS ANY TAX CONSEQUENCES ARISING UNDER THE LAWS OF ANY STATE,
LOCAL OR FOREIGN TAXING JURISDICTION.
For purposes of this discussion, a "U.S. Holder" means a citizen or
resident of the United States, a corporation, partnership or other entity
created or organized in the United States or under the laws of the United States
or of any political subdivision thereof, an estate whose income is includible in
gross income for United States federal income tax purposes regardless of its
source or a trust if a U.S. court is able to exercise primary supervision over
the administration of the trust and one or more U.S. persons have the authority
to control all substantial decisions of the trust. A "Non-U.S. Holder" means a
holder that is not a U.S. Holder.
TAX CONSEQUENCES TO U.S. HOLDERS
Distributions on the Class A Common Stock
A cash distribution on the Class A Common Stock will be taxable to the U.S.
Holder as ordinary dividend income to the extent that the amount of the
distribution does not exceed the Company's current or accumulated earnings and
profits allocable to such distribution (as determined for United States federal
income tax purposes). To the extent that the amount of the distribution exceeds
the Company's current or accumulated earnings and profits allocable to such
distribution, the distribution will be treated as a return of capital, thus
reducing the holder's adjusted tax basis in the Class A Common Stock with
respect to which such distribution is made. The amount of any such excess
distribution that exceeds the U.S. Holder's adjusted tax basis in the Class A
Common Stock will be taxed as capital gain and will be long-term capital gain if
the U.S. Holder's holding period for the Class A Common Stock exceeds one year.
There can be no assurance that the Company will have sufficient earnings and
profits to cause distributions on the Class A Common Stock to be treated as
dividends for United States federal income tax purposes. For purposes of the
remainder of this discussion, the term "dividend" refers to a distribution paid
out of current or accumulated earnings and profits, unless the context indicates
otherwise.
Dividends received by corporate U.S. Holders will generally be eligible for
the 70% dividends-received deduction under Section 243 of the Code. There are,
however, many exceptions and restrictions relating to the availability of the
dividends-received deduction, such as restrictions relating to (i) the holding
period of the stock on which the dividends are received, (ii) debt-financed
portfolio stock, (iii) dividends treated as "extraordinary dividends" for
purposes of Section 1059 of the Code and (iv) taxpayers that pay alternative
minimum tax. Corporate U.S. Holders should consult their own tax advisors
regarding the extent, if any, to
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which such exceptions and restrictions may apply to their particular factual
situations. A corporate holder must satisfy a separate 46-day (91-day, in the
case of certain preferred stock dividends) holding period requirement with
respect to each dividend in order to be eligible for the dividends-received
deduction with respect to such dividend.
Sale or Other Taxable Disposition of Class A Common Stock
Upon a sale or other taxable disposition of the Class A Common Stock, the
difference between the sum of the amount of cash and the fair market value of
other property received and the holder's adjusted tax basis in the Class A
Common Stock will be capital gain or loss. This gain or loss will be long-term
capital gain or loss if the U.S. Holder's holding period for the Class A Common
Stock exceeds one year.
TAX CONSEQUENCES TO NON-U.S. HOLDERS
Distributions on the Class A Common Stock
Dividends paid to a Non-U.S. Holder of Class A Common Stock that are not
effectively connected with the conduct of a trade or business within the United
States by the Non-U.S. Holder (or, if certain tax treaties apply, attributable
to a permanent establishment therein maintained by the Non-U.S. Holder) will be
subject to United States federal income tax, which generally will be withheld at
a rate of 30% of the gross amount of the dividends unless the rate is reduced by
an applicable income tax treaty. Under currently applicable Treasury
regulations, dividends paid to an address in a country other than the United
States are subject to withholding (unless the payor has knowledge to the
contrary).
Dividends paid to a Non-U.S. Holder of Class A Common Stock that are
effectively connected with a United States trade or business conducted by such
Non-U.S. Holder will be taxed at the graduated rates applicable to United States
citizens, resident aliens and domestic corporations (the "Regular Federal Income
Tax") and will not be subject to withholding if the Non-U.S. Holder gives an
appropriate statement to the Company or its paying agent in advance of the
dividend payment. In addition to the Regular Federal Income Tax, effectively
connected dividends (or dividends attributable to a permanent establishment)
received by a Non-U.S. Holder that is a corporation may also be subject to an
additional branch profits tax at a rate of 30% (unless the rate is reduced by an
applicable income tax treaty).
Sale or Other Taxable Disposition of Class A Common Stock
A Non-U.S. Holder generally will not be subject to United States federal
income tax or withholding on gain recognized upon a sale or other disposition of
Class A Common Stock unless: (i) the gain is effectively connected with the
conduct of a trade or business within the United States by the Non-U.S. Holder
(or, if certain tax treaties apply, attributable to a permanent establishment
therein maintained by the Non-U.S. Holder), in which case the branch profits tax
also may apply if the Non-U.S. Holder is a corporation; (ii) in the case of a
Non-U.S. Holder who is a non-resident alien individual and holds the Class A
Common Stock as a capital asset, such holder is present in the United States for
183 or more days in the taxable year and certain other conditions are met; or
(iii) the Class A Common Stock constitutes a United States real property
interest by reason of the Company's status as a "United States real property
holding corporation" ("USRPHC") for United States federal income tax purposes at
any time within the shorter of the five-year period preceding such disposition
or such Non-U.S. Holder's holding period for the Class A Common Stock. The
Company does not believe that it is or will become a USRPHC for federal income
tax purposes.
If a Non-U.S. Holder falls within clause (i) or (iii) in the preceding
paragraph, the holder will be taxed on the net gain derived from the sale under
the Regular Federal Income Tax and may be subject to withholding under certain
circumstances (and, in the case of a corporate Non-U.S. Holder, may also be
subject to the branch profits tax described above). If a Non-U.S. Holder falls
under clause (ii) in the preceding paragraph, the holder generally will be
subject to United States federal income tax at a rate of 30% on the gain derived
from the sale.
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Federal Estate Tax
An individual Non-U.S. Holder who owns, or is treated as owning, Class A
Common Stock at the time of his or her death or has made certain lifetime
transfers of an interest in Class A Common Stock will be required to include the
value of such Class A Common Stock in his or her gross estate for United States
federal estate tax purposes, and therefore may be subject to United States
federal estate tax unless an applicable estate tax treaty provides otherwise.
New Withholding Regulations
The Treasury Department recently promulgated final regulations regarding
the withholding and information reporting rules applicable to payments made to
Non-U.S. Holders (the "New Withholding Regulations"). In general, the New
Withholding Regulations do not significantly alter the substantive withholding
and information reporting requirements but rather unify current certification
procedures and forms and clarify reliance standards. The New Withholding
Regulations are generally effective for payments made after December 31, 1999,
subject to certain transition rules. NON-U.S. HOLDERS SHOULD CONSULT THEIR OWN
TAX ADVISORS WITH RESPECT TO THE IMPACT, IF ANY, OF THE NEW WITHHOLDING
REGULATIONS.
INFORMATION REPORTING AND BACKUP WITHHOLDING
Generally, distributions on (and, in the case of U.S. Holders, proceeds
from the sale of) Class A Common Stock will be reported annually to holders of
Class A Common Stock and to the IRS.
A U.S. Holder of Class A Common Stock may be subject to backup withholding
at the rate of 31% with respect to dividends paid on, or the proceeds of a sale
or exchange of, the Class A Common Stock, unless such holder (a) is a
corporation or comes within certain other exempt categories and, when required,
demonstrates its exemption or (b) provides a correct taxpayer identification
number, certifies as to no loss of exemption from backup withholding and
otherwise complies with applicable requirements of the backup withholding rules.
A U.S. Holder of Class A Common Stock that does not provide the Company with the
holder's correct taxpayer identification number may be subject to penalties
imposed by the IRS. A Non-U.S. Holder of Class A Common Stock may also be
subject to certain information reporting or backup withholding if certain
requisite certification is not received or other exemptions do not apply. Any
amount paid as backup withholding with respect to a holder of Class A Common
Stock would be creditable against such holder's United States federal income tax
liability, provided that the required information is furnished to the IRS.
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DESCRIPTION OF CERTAIN INDEBTEDNESS
THE 1998 NOTES
On July 7, 1998, the Company issued $200,000,000 principal amount of
11 1/2% Senior Notes due 2008. The 1998 Notes mature on July 1, 2008. Cash
interest on the 1998 Notes is payable semi-annually in arrears on each January 1
and July 1 at a rate of 11 1/2% per annum. Upon issuance of the 1998 Notes, the
Company deposited with an escrow agent an amount of cash and government
securities that, together with the proceeds from the investment thereof, were
estimated to be sufficient to pay when due the first two interest payments on
the 1998 Notes, with the balance to be retained by the Company. The 1998 Notes
and the 1997 Notes are collateralized by a first priority security interest in
such escrow account. The 1998 Notes may be redeemed at the Company's option at
any time after July 1, 2003 upon payment of the redemption price plus accrued
and unpaid interest, if any, to the date of redemption. In the event of a change
of control of the Company, holders of the 1998 Notes have the right to require
the Company to purchase their 1998 Notes, in whole or in part, at a price equal
to 101% of the principal amount thereof, plus accrued and unpaid interest, if
any, to the date of purchase.
The 1998 Indenture contains certain covenants that, among other things,
limit the ability of the Company and its subsidiaries to make certain restricted
payments, incur additional indebtedness, pay dividends or make other
distributions, repurchase equity interests or subordinated indebtedness, create
certain liens, enter into certain transactions with affiliates, sell assets of
the Company or its subsidiaries, issue or sell equity interests of the Company's
subsidiaries or enter into certain mergers and consolidations. In addition,
under certain circumstances, the Company is required to offer to purchase 1998
Notes at a price equal to 100% of the principal amount thereof, plus accrued and
unpaid interest, if any, to the date of purchase, with the proceeds of certain
asset sales. The 1998 Indenture also provides for customary events of default.
This description is intended as a summary and is qualified in its entirety by
reference to the 1998 Indenture, a copy of which has been filed as an exhibit to
the Registration Statement of which this Prospectus is a part.
THE 1997 NOTES
As of May 31, 1998, the Company had outstanding $225,000,000 principal
amount of 13% Senior Notes due 2005. The 1997 Notes mature on February 15, 2005.
Cash interest on the 1997 Notes is payable semi-annually in arrears on each
February 15 and August 15 at a rate of 13% per annum. Upon issuance of the 1997
Notes, the Company deposited with an escrow agent an amount of cash and
government securities that, together with the proceeds from the investment
thereof, were estimated to be sufficient to pay when due the first six interest
payments on the 1997 Notes, with the balance to be retained by the Company. The
1997 Notes are collateralized by a first priority security interest in such
escrow account. The 1997 Notes may be redeemed at the Company's option at any
time after February 15, 2002 upon payment of the redemption price plus accrued
and unpaid interest, if any, to the date of redemption. In the event of a change
of control of the Company, holders of the 1997 Notes have the right to require
the Company to purchase their 1997 Notes, in whole or in part, at a price equal
to 101% of the principal amount thereof, plus accrued and unpaid interest, if
any, to the date of purchase.
The 1997 Indenture contains certain covenants that, among other things,
limit the ability of the Company and its subsidiaries to make certain restricted
payments, incur additional indebtedness, pay dividends or make other
distributions, repurchase equity interests or subordinated indebtedness, create
certain liens, enter into certain transactions with affiliates, sell assets of
the Company or its subsidiaries, issue or sell equity interests of the Company's
subsidiaries or enter into certain mergers and consolidations. In addition,
under certain circumstances, the Company is required to offer to purchase 1997
Notes at a price equal to 100% of the principal amount thereof, plus accrued and
unpaid interest, if any, to the date of purchase, with the proceeds of certain
asset sales. The 1997 Indenture also provides for customary events of default.
The covenants set forth in the 1997 Indenture are similar, but more restrictive
in some instances, to those in the 1998 Indenture. This description is intended
as a summary and is qualified in its entirety by reference to the 1997
Indenture, a copy of which has been filed as an exhibit to the Registration
Statement of which this Prospectus is a part.
88
<PAGE> 91
THE SENIOR CREDIT FACILITY
On December 19, 1997, the Company obtained the Senior Credit Facility from
a group of financial institutions. The Senior Credit Facility consists of a $125
million term loan (which was drawn on December 19, 1997) bearing interest at
LIBOR plus 3.5% and a $25 million revolving credit commitment. The Senior Credit
Facility was terminated on July 7, 1998.
89
<PAGE> 92
UNDERWRITING
Subject to the terms and conditions set forth in an agreement between the
Underwriters, the Selling Stockholders and the Company (the "Underwriting
Agreement"), the Company and the Selling Stockholders have agreed to sell to
each of the Underwriters named below (the "Underwriters"), and each of the
Underwriters for whom Smith Barney Inc., Goldman, Sachs & Co., Bear, Stearns &
Co. Inc. and CIBC Oppenheimer Corp. are acting as representatives (the
"Representatives"), has severally agreed to purchase the number of shares of
Class A Common Stock set forth opposite its name below:
<TABLE>
<CAPTION>
UNDERWRITERS NUMBER OF SHARES
- ------------ ----------------
<S> <C>
Smith Barney Inc............................................
Goldman, Sachs & Co.........................................
Bear, Stearns & Co. Inc.....................................
CIBC Oppenheimer Corp. .....................................
----------
Total.............................................
==========
</TABLE>
The Company and the Selling Stockholders have been advised by the
Representatives that the several Underwriters initially propose to offer such
Shares to the public at the Price to Public set forth on the cover page of this
Prospectus and part of the Shares to certain dealers at such price less a
concession not in excess of $ per Share under the Price to Public. The
Underwriters may allow and such dealers may reallow a concession not in excess
of $ per Share to certain other dealers. After the Offering, the Price
to Public and such concessions may be changed.
The Underwriting Agreement provides that the obligations of the several
Underwriters thereunder are subject to the approval of certain legal matters by
counsel and to various other conditions. The nature of the Underwriters'
obligations is such that they are committed to purchase and pay for all of the
above Shares if any are purchased. The Shares are offered subject to receipt and
acceptance by the Underwriters and to certain other conditions, including the
right to reject orders in whole or in part.
The Company granted to the Underwriters an option, exercisable during the
30-day period after the date of this Prospectus, to purchase up to an aggregate
of additional shares of Class A Common Stock from the Company at the
Price to Public less the Underwriting Discounts and Commissions, each as set
forth on the cover page of this Prospectus. If the Underwriters exercise such
option in whole or in part, then each Underwriter will be committed, subject to
certain conditions, to purchase such additional shares proportionate to such
Underwriter's initial commitment.
The Underwriting Agreement provides that the Company and the Selling
Stockholders will indemnify the Underwriters against certain liabilities and
expenses, including liabilities under the Securities Act, or will contribute to
payments that the Underwriters may be required to make in respect thereof.
Subject to certain exceptions, the Company, its directors, executive
officers and certain stockholders, including VPC and CDPQ, have agreed not to
offer, sell, contract to sell or otherwise dispose of, directly or indirectly,
or announce the offering of any shares of Class A Common Stock, including any
such shares beneficially owned or controlled by any such person, or any
securities convertible into, or exchangeable or exercisable for, shares of the
Class A Common Stock, for 180 days from the date of this Prospectus, without the
prior written consent of Smith Barney Inc.
The Underwriters will not confirm sales to any discretionary account
without the prior specific written approval of the customer.
At the Company's request, the Underwriters have reserved up to
Shares (the "Directed Shares") for sale at the Price to Public to persons who
are directors, officers or employees of, or otherwise associated with, the
Company and its affiliates and who have advised the Company of their desire to
purchase such Shares. The number of Shares available for sale to the general
public will be reduced to the extent of sales of Directed Shares to any of the
persons for whom they have been reserved. Any Shares not so purchased will be
offered by the Underwriters on the same basis as all other Shares offered
hereby.
90
<PAGE> 93
During and after the Offering, the Underwriters may purchase and sell the
Class A Common Stock in the open market. These transactions may include
overallotment and stabilizing transactions and purchases to cover syndicate
short positions created in connection with the Offering. The Underwriters also
may impose a penalty bid, whereby selling concessions allowed to syndicate
members of other broker-dealers in respect of the Shares sold in the Offering
for their account may be reclaimed by the syndicate if such Shares are
repurchased by the syndicate in stabilizing or covering transactions. These
activities may stabilize, maintain or otherwise affect the market price of the
Class A Common Stock which may be higher than the price that might otherwise
prevail in the open market. The Underwriters are not required to engage in these
activities and may end these activities at any time.
Prior to the Offering, there has been no public market for the Class A
Common Stock. The Price to Public was determined by negotiations between the
Company and the Representatives. Among the factors considered in determining the
Price to Public were prevailing market conditions, the market values of publicly
traded companies that the Underwriters believed to be somewhat comparable to the
Company, the demand for the Shares and for similar securities of publicly traded
companies that the Underwriters believed to be somewhat comparable to the
Company, the future prospects of the Company and its industry in general, sales,
earnings and certain other financial and operating information of the Company in
recent periods and other factors deemed relevant. There can be no assurance that
the prices at which the Shares will sell in the public market after the Offering
will not be lower than the Price to Public.
Salomon Brothers Inc (an affiliate of Smith Barney Inc.), Goldman, Sachs &
Co. and CIBC Oppenheimer Corp. were initial purchasers in connection with the
Company's offering, in July 1998, of $200,000,000 aggregate principal amount of
the 1998 Notes, for which they received customary fees. Salomon Brothers Inc was
an initial purchaser in connection with the Company's offering, in February
1997, of units consisting of $225,000,000 aggregate principal amount of the 1997
Notes and 225,000 shares of the Non-Voting Common, for which it received
customary fees. From time to time, Smith Barney Inc. (or certain of its
affiliates) has provided, and may in the future provide, financial advisory
services to the Company for which it has received, and expects to continue to
receive, customary fees. Canadian Imperial Bank of Commerce, an affiliate of
CIBC Oppenheimer Corp., acted as the administrative agent for the syndicate of
lenders and as a lender in connection with the Senior Credit Facility, for which
it received customary fees. Goldman Sachs Credit Partners, L.P., an affiliate of
Goldman Sachs, & Co., arranged the Senior Credit Facility and acted as a lender,
for which it received customary fees.
CERTAIN MARKET INFORMATION
Prior to the Offering, no class of equity securities of the Company has
been traded in any public market. There can be no assurance that a public
trading market will develop for the Class A Common Stock or, if one develops
after the completion of the Offering, that it will be sustained. See "Risk
Factors -- Lack of Prior Public Market; Possible Volatility of Stock Price."
The Company intends to apply for approval for quotation of the shares of
Class A Common Stock through the Nasdaq National Market under the symbol "OTEL"
upon the effectiveness of this Registration Statement of which this Prospectus
is a part.
91
<PAGE> 94
LEGAL MATTERS
The validity of the Shares will be passed upon and certain other legal
matters in connection with the sale of securities offered hereby will be passed
upon for the Company by Kronish, Lieb, Weiner & Hellman LLP, 1114 Avenue of the
Americas, New York, New York 10036. Certain federal regulatory matters related
to the Offering or described herein will be passed upon for the Company by
Goldberg, Godles, Wiener & Wright, 1229 Nineteenth Street, N.W., Washington,
D.C. 20036, the Company's FCC counsel. Certain legal matters relating to the
sale of the Shares will be passed upon for the Underwriters by Cahill Gordon &
Reindel (a partnership including a professional corporation), 80 Pine Street,
New York, New York 10005. Russell S. Berman of Kronish, Lieb, Weiner & Hellman
LLP and Henry Goldberg of Goldberg, Godles, Wiener & Wright each hold one-third
of the outstanding equity interests in THI. See "Certain Relationships and
Related Transactions -- License Holding Company."
EXPERTS
The Consolidated Financial Statements of the Company for the year ended
December 31, 1994, the eight month period ended August 31, 1995 and as of and
for the years ended August 31, 1996 and August 31, 1997, and the Financial
Statements of the Assets and Liabilities of ICS Communications, LLC, acquired by
the Company as of and for the year ended December 31, 1997, have been audited by
Deloitte & Touche LLP, independent auditors, as stated in their reports
appearing herein and have been so included in reliance upon the reports of such
firm given upon their authority as experts in accounting and auditing.
ADDITIONAL INFORMATION
The Company has filed with the Commission a Registration Statement on Form
S-1 under the Securities Act with respect to the Shares offered hereby. This
Prospectus, which constitutes a part of the Registration Statement, does not
contain all of the information set forth in the Registration Statement or the
exhibits and schedules thereto, certain portions having been omitted as
permitted by the rules and regulations of the Commission. For further
information with respect to the Company and the Shares offered hereby, reference
is made to the Registration Statement, including the exhibits and financial
statement schedules thereto, which may be inspected without charge at the public
reference facility maintained by the Commission at Room 1024, 450 Fifth Street,
N.W., Washington, D.C. 20549, and at the Commission's Regional Offices located
at Seven World Trade Center, 13th Floor, New York, New York 10007 and Citicorp
Center, 500 West Madison Street, Suite 1400, Chicago, Illinois 60661. Copies of
such material may be obtained from the Public Reference Section of the
Commission at 450 Fifth Street, N.W., Washington, D.C. 20549, at prescribed
rates. The Commission maintains a Web site that contains reports, proxy and
information statements and other information regarding registrants that file
electronically with the Commission. Such Web site is located at
http://www.sec.gov. While the Company believes it has disclosed all the
information material to an investment decision regarding the Class A Common
Stock, statements made in this Prospectus concerning the contents of any
document referred to herein are not necessarily complete. With respect to each
such document filed with the Commission as an exhibit to the Registration
Statement, reference is made to the exhibit for a more complete description of
the matter involved, and each such statement shall be deemed qualified in its
entirety by such reference.
The Company will provide without charge to each person to whom a copy of
this Prospectus has been delivered, a copy of any or all of the documents (other
than exhibits to such documents) which have been incorporated by reference in
the Registration Statement, upon the oral or written request of such person to
OpTel, Inc., 1111 W. Mockingbird Lane, Dallas, Texas 75247 (telephone (214)
634-3800), Attention: Andrew N. Jent.
92
<PAGE> 95
APPENDIX A
GLOSSARY
Access Charges -- The charges paid by an IXC to an ILEC or CLEC for the
origination or termination of the IXC's customer's long distance calls.
CAP (Competitive Access Provider) -- A service provider that competes with
local telephone companies for access traffic by providing to high-volume
customers private line access to IXCs. Although traditional CAPs did not provide
a complete package of local exchange services, some CAPs have begun to provide
local exchange services following the passage of the Telecom Act.
Central Office -- The switching center and/or central circuit termination
facility of a local telephone company.
CLEC (Competitive Local Exchange Carrier) -- A telephone service provider
(carrier) offering services similar to those offered by the former monopoly
local telephone company. A CLEC may also provide other types of
telecommunications services (e.g., long distance).
CLEC Certification -- Granted by a state public service commission or
public utility commission, this certification provides a telecommunications
services provider with the legal standing to offer local exchange telephone
services in direct competition with ILECs and other CLECs. Such certifications
are granted on a state-by-state basis.
Communications Act of 1934 -- Federal legislation that established rules
for broadcast and nonbroadcast communications, including both wireless and wire
line telephone service which continues, as amended, to be in effect today.
EBITDA -- represents earnings before interest expense (net of interest
income and amounts capitalized), income tax benefits, depreciation and
amortization. EBITDA is not intended to represent cash flow from operations or
an alternative to net loss, each as defined by generally accepted accounting
principles. In addition, the measure of EBITDA presented herein may not be
comparable to other similarly titled measures by other companies. The Company
believes that EBITDA is a standard measure commonly reported and widely used by
analysts, investors and other interested parties in the cable television and
telecommunications industries. Accordingly, this information has been disclosed
herein to permit a more complete comparative analysis of the Company's operating
performance relative to other companies in its industry.
FCC (Federal Communications Commission) -- The principal U.S. Government
agency charged with the oversight of all public communications media.
HDTV (High Definition Television) -- Digital signals used in television
broadcasting which have been the subject of recent federal legislation.
Head End -- Equipment necessary to receive video programming via satellite
transmission and combine the signals into a channel lineup for distribution.
Hertz, Megahertz and Gigahertz -- The dimensional unit for measuring the
frequency with which an electromagnetic signal cycles through the zero-value
state between lowest and highest states. One Hertz (abbreviated Hz) equals one
cycle per second. MHz (MegaHertz) stands for millions of Hertz. GHz (GigaHertz)
stands for billions of Hertz.
ICP (Integrated Communications Provider) -- A communications carrier that
provides packaged or integrated services from among a broad range of categories,
including local exchange services, long distance services, data services, cable
television services and other communications services.
ILEC (Incumbent Local Exchange Carrier) -- The local exchange carrier that
was the monopoly carrier prior to the opening of local exchange services to
competition.
A-1
<PAGE> 96
Interconnection (co-carrier) Agreement -- A contract between an ILEC and a
CLEC for the interconnection of the two networks for the purpose of mutual
exchange of traffic between the networks, allowing customers of one of the
networks to call users served by the other network. These agreements set out the
financial and operational aspects of such interconnection.
Interexchange Services -- Telecommunications services that are provided
between two exchange areas, generally meaning between two cities (i.e., long
distance).
InterLATA -- Telecommunications services originating inside a LATA and
terminating outside of that LATA.
Internet -- A global collection of interconnected computer networks which
use a specific communications protocol.
ISDN (Integrated Services Digital Network) -- An information transfer
standard for transmitting digital voice and data over telephone lines at speeds
up to 128 KB per second.
ISP (Internet Service Provider) -- A service provider that provides access
to the Internet, normally for dial-access customers, by sharing communications
lines and equipment.
IXC (Interexchange Carrier) -- A provider of telecommunications services
that extend between exchanges or cities, also known as a long distance provider.
KB (Kilobits) per second -- A transmission rate. One kilobit equals 1,024
bits of information.
LATA (Local Access and Transport Area) -- A geographic area inside of which
a LEC can offer switched telecommunications services, including long distance
(known as local toll). The LATA boundaries were established at the divestiture
of the local exchange business of AT&T.
LEC (Local Exchange Carrier) -- Any telephone service provider offering
local exchange services. LECs include ILECs, RBOCs and CLECs.
LMDS (Local Multipoint Distribution Service) -- A wireless point to
multipoint communications service.
Local Exchange -- An area inside of which telephone calls are generally
completed without any toll or long distance charges. Local exchange areas are
defined by the state regulator of telephone services.
Local Exchange Services -- Telephone services that are provided within a
local exchange. These usually refer to local calling services (e.g., dial tone
services).
MB (Megabits) per second -- A transmission rate. One megabit equals 1,024
kilobits.
MDU (Multiple Dwelling Unit) -- High density residential complexes such as
high- and low-rise apartment buildings, condominiums, cooperatives, townhouses
and mobile home communities.
MMDS (Multichannel Multipoint Distribution Service) -- A wireless point to
multipoint distribution system using microwave transmitting and receiving
equipment that broadcasts to individual subscribers in an omni-directional
manner.
Modem -- A device for transmitting digital information over an analog
telephone line.
Network Hubs -- Locations where the Company has installed Head End
equipment and telecommunications transmitting and receiving equipment for
distribution to MDUs.
Network Operations Center -- A facility where the Company monitors and
manages the Company's networks.
PBX (Private Branch Exchange) -- A telephone switching system designed to
operate at the MDU. A PBX connects telephones to each other and to lines and
trunks that connect the PBX to the public network and/or private telephone
networks.
A-2
<PAGE> 97
POP (Point of Presence) -- A location where a carrier, usually an IXC, has
located transmission and terminating equipment to connect its network to the
networks of other carriers or to customers.
RBOC (Regional Bell Operating Company) -- ILECs created by the divestiture
of the local exchange business of AT&T. These include BellSouth, Bell Atlantic,
Ameritech, US WEST, SBC Communications, Inc. and PacBell.
Reciprocal Compensation -- The compensation paid to and from one local
exchange carrier to another for termination of a local call on the other's
networks.
STS (Shared Tenant Services) -- The provision of telecommunications
services to multiple tenants by allowing these users to have shared access to
telephone lines and other telephone services.
SMATV (Satellite Master Antenna Television) -- Non-networked systems which
transmit video programming via Head Ends located at individual MDUs.
SONET (Synchronous Optical Network) -- Self-healing rings that provide high
speed redundant connections for the delivery of voice traffic.
Switch -- A device that opens or closes circuits or selects the paths or
circuits to be used for transmission of information. Switching is the process of
interconnecting circuits to form a transmission path between users. A switch
also captures information for billing purposes.
Switch-based -- A communications provider that delivers its services to the
end-user via owned switches and leased (or owned) transport.
T-1 -- A high-speed digital circuit typically linking high volume customer
locations to long distance carriers or other customer locations. Typically
utilized for voice transmissions as well as the interconnection of local area
networks, T-1 service accommodates transmission speeds of up to 1.544 MB per
second, which is equivalent to 24 voice grade equivalent circuits.
Trunk -- A dedicated circuit which concentrates subscriber lines. A trunked
system combines multiple channels with unrestricted access in such a manner that
user demands for channels are automatically "queued" and then allocated to the
first available channel.
A-3
<PAGE> 98
INDEX TO FINANCIAL STATEMENTS
<TABLE>
<S> <C>
OPTEL, INC. AND SUBSIDIARIES:
Independent Auditors' Report................................ F-2
Consolidated Balance Sheets as of August 31, 1996 and 1997
and May 31, 1998 (unaudited).............................. F-3
Consolidated Statements of Operations for the year ended
December 31, 1994, the period from January 1, 1995 to
August 31, 1995, the years ended August 31, 1996 and 1997,
and the nine months ended May 31, 1997 and 1998
(unaudited)............................................... F-4
Consolidated Statements of Stockholders' Equity for the year
ended December 31, 1994, the period from January 1, 1995
to August 31, 1995, the years ended August 31, 1996 and
1997, and the nine months ended May 31, 1997 and 1998
(unaudited)............................................... F-5
Consolidated Statements of Cash Flows for the year ended
December 31, 1994, the period from January 1, 1995 to
August 31, 1995, the years ended August 31, 1996 and 1997,
and the nine months ended May 31, 1997 and 1998
(unaudited)............................................... F-6
Notes to Consolidated Financial Statements.................. F-7
PRO FORMA FINANCIAL INFORMATION (UNAUDITED):
Pro Forma Statements of Operations for the year ended August
31, 1997 and the nine months ended May 31, 1998........... F-26
Notes to Pro Forma Financial Information.................... F-28
ACQUIRED COMPANY:
Assets and Liabilities Acquired of ICS Communications, LLC
by OpTel, Inc.:
Independent Auditors' Report.............................. F-29
Statements of Assets and Liabilities Acquired as of
December 31, 1997 and March 31, 1998 (unaudited)....... F-30
Statements of Revenues and Direct Expenses for the year
ended December 31, 1997 and the three months ended
March 31, 1998 (unaudited)............................. F-31
Notes to Financial Statements............................. F-32
</TABLE>
F-1
<PAGE> 99
INDEPENDENT AUDITORS' REPORT
To the Board of Directors of
OpTel, Inc.:
We have audited the accompanying consolidated balance sheets of OpTel, Inc.
and subsidiaries (the "Company") as of August 31, 1996 and 1997 and the related
consolidated statements of operations, stockholders' equity and cash flows for
the year ended December 31, 1994, the period from January 1, 1995 to August 31,
1995 and the years ended August 31, 1996 and 1997. These consolidated financial
statements are the responsibility of the Company's management. Our
responsibility is to express an opinion on these consolidated financial
statements based on our audits.
We conducted our audits in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audits to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audits provide a reasonable basis for our opinion.
In our opinion, such consolidated financial statements present fairly, in
all material respects, the financial position of OpTel, Inc. and subsidiaries as
of August 31, 1996 and 1997 and the results of their operations and their cash
flows for the year ended December 31, 1994, the period from January 1, 1995 to
August 31, 1995 and the years ended August 31, 1996 and 1997 in conformity with
generally accepted accounting principles.
/s/ DELOITTE & TOUCHE LLP
- ------------------------------------
October 14, 1997
Dallas, Texas
F-2
<PAGE> 100
OPTEL, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(DOLLARS IN THOUSANDS, EXCEPT SHARE AMOUNTS)
ASSETS
<TABLE>
<CAPTION>
AUGUST 31, AUGUST 31, MAY 31,
1996 1997 1998
---------- ---------- -----------
(UNAUDITED)
<S> <C> <C> <C>
Cash and cash equivalents................................. $ 1,677 $ 87,305 $ 99,704
Restricted investments (Notes 6 and 12)................... -- 67,206 55,294
Accounts receivable (Net of allowance for doubtful
accounts of $542, $1,125 and $1,523, respectively)...... 3,064 4,044 7,249
Prepaid expenses, deposits and other assets............... 1,562 1,836 2,272
Property and equipment, net (Note 4)...................... 103,800 160,442 251,324
Intangible assets, net (Note 5)........................... 65,876 82,583 160,255
-------- -------- ---------
TOTAL........................................... $175,979 $403,416 $ 576,098
======== ======== =========
LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)
Accounts payable.......................................... $ 5,649 $ 7,927 $ 4,773
Accrued expenses and other liabilities.................... 10,507 13,969 26,304
Deferred revenue and customer deposits.................... 2,167 2,978 4,293
Convertible notes payable to stockholder (Notes 6 and
9)...................................................... 89,414 129,604 --
Notes payable and long-term obligations (Note 6).......... 2,443 221,653 348,633
Deferred acquisition liabilities (Notes 3 and 6).......... 6,520 6,920 5,153
Dividends payable......................................... -- -- 4,068
-------- -------- ---------
Total liabilities............................... 116,700 383,051 393,224
Commitments and contingencies (Notes 3 and 7)
Stockholders' equity (deficit) (Notes 9, 10 and 13)
Preferred stock, $.01 par value; 1,000,000 shares
authorized; none issued and outstanding.............. -- -- --
Series A preferred stock, $.01 par value; 10,000 shares
authorized; none and 6,962 issued and outstanding.... -- -- 139,244
Series B preferred stock, $.01 par value; 2,000 shares
authorized; none and 991 issued and outstanding...... -- -- 59,466
Class A common stock, $.01 par value; 8,000,000 shares
authorized; none issued and outstanding.............. -- -- 2
Class B common stock, $.01 par value; 6,000,000 shares
authorized; 2,304,561, 2,353,498 and 2,353,498 issued
and outstanding, respectively........................ 23 24 24
Class C common stock, $.01 par value; 300,000 shares
authorized; 225,000 issued and outstanding........... -- 2 2
Additional paid-in capital................................ 88,065 97,683 113,780
Accumulated deficit....................................... (28,809) (77,344) (129,644)
-------- -------- ---------
Total stockholders' equity (deficit)............ 59,279 20,365 182,874
-------- -------- ---------
TOTAL........................................... $175,979 $403,416 $ 576,098
======== ======== =========
</TABLE>
See notes to consolidated financial statements.
F-3
<PAGE> 101
OPTEL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(DOLLARS AND SHARES IN THOUSANDS, EXCEPT PER SHARE AMOUNTS)
<TABLE>
<CAPTION>
PERIOD FROM NINE MONTHS ENDED
YEAR ENDED JANUARY 1, 1995 YEAR ENDED AUGUST 31, MAY 31,
DECEMBER 31, TO AUGUST 31, ----------------------- ---------------------------
1994 1995 1996 1997 1997 1998
------------ --------------- ---------- ---------- ------------ ------------
(UNAUDITED)
<S> <C> <C> <C> <C> <C> <C>
REVENUES:
Cable television....................... $ 240 $ 8,783 $ 25,893 $ 36,915 $ 26,915 $ 42,195
Telecommunications..................... 202 788 1,711 2,922 2,202 2,721
------- -------- -------- -------- -------- --------
Total revenues................. 442 9,571 27,604 39,837 29,117 44,916
OPERATING EXPENSES:
Programming, access fees and revenue
sharing............................. 470 4,558 11,868 19,202 14,016 20,213
Customer support, general and
administrative...................... 7,733 12,055 19,636 28,926 19,842 25,044
Depreciation and amortization.......... 117 2,420 8,676 14,505 9,934 18,432
------- -------- -------- -------- -------- --------
Total operating expenses....... 8,320 19,033 40,180 62,633 43,792 63,689
------- -------- -------- -------- -------- --------
LOSS FROM OPERATIONS..................... (7,878) (9,462) (12,576) (22,796) (14,675) (18,773)
OTHER INCOME (EXPENSE):
Interest expense on convertible notes
payable to stockholder (Notes 4 and
9).................................. -- (919) (5,342) (15,204) (10,671) (9,640)
Other interest expense................. (76) (349) (657) (16,210) (6,309) (26,276)
Interest and other income.............. 10 99 145 5,675 (13) 6,457
------- -------- -------- -------- -------- --------
LOSS BEFORE INCOME TAXES................. (7,944) (10,631) (18,430) (48,535) (31,668) (48,232)
Income Tax Benefit (Note 8).............. -- 470 -- -- -- --
------- -------- -------- -------- -------- --------
NET LOSS................................. $(7,944) $(10,161) $(18,430) $(48,535) (31,668) (48,232)
======= ======== ======== ======== -------- --------
Dividends on preferred stock............. -- (4,068)
-------- --------
NET LOSS ATTRIBUTABLE TO COMMON EQUITY... $(31,668) $(52,300)
======== ========
BASIC AND DILUTED LOSS PER COMMON SHARE
(Notes 2 and 10)....................... $ (6.89) $ (8.30) $ (19.98) $ (13.23) $ (20.04)
======== ======== ======== ======== ========
WEIGHTED AVERAGE NUMBER OF COMMON SHARES
OUTSTANDING (Notes 2 and 10)........... 1,475 2,220 2,430 2,393 2,610
======== ======== ======== ======== ========
</TABLE>
See notes to consolidated financial statements.
F-4
<PAGE> 102
OPTEL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
(DOLLARS AND SHARES IN THOUSANDS)
<TABLE>
<CAPTION>
SERIES A SERIES B CLASS A
PREFERRED STOCK PREFERRED STOCK COMMON STOCK
------------------------- ------------------------- -------------------
PARTNERSHIP SHARES LIQUIDATION SHARES LIQUIDATION SHARES PAR
CAPITAL OUTSTANDING VALUE OUTSTANDING VALUE OUTSTANDING VALUE
----------- ----------- ----------- ----------- ----------- ----------- -----
<S> <C> <C> <C> <C> <C> <C> <C>
BALANCE, JANUARY 1, 1994............... $ 689 -- $ -- -- $ -- -- $--
Contributions........................ 10,375 -- -- -- -- -- --..
Net loss of partnership.............. -- -- -- -- -- -- --
Reorganization from partnership...... (11,064) -- -- -- -- -- --
Net loss............................. -- -- -- -- -- -- --
-------- ----- -------- --- ------- --- ---
BALANCE, DECEMBER 31, 1994............. -- -- -- -- -- -- --
Issuance of stock upon debt
conversion, net of transaction
costs.............................. -- -- -- -- -- -- --
Sale and issuance of stock........... -- -- -- -- -- -- --
Net loss............................. -- -- -- -- -- -- --
-------- ----- -------- --- ------- --- ---
BALANCE, AUGUST 31, 1995............... -- -- -- -- -- -- --
Issuance of stock upon debt
conversion......................... -- -- -- -- -- -- --
Contribution and cancellation of
shares............................. -- -- -- -- -- -- --
Net loss............................. -- -- -- -- -- -- --
-------- ----- -------- --- ------- --- ---
BALANCE, AUGUST 31, 1996............... -- -- -- -- -- --
Issuance of stock with senior notes
offering........................... -- -- -- -- -- -- --
Stock options exercised.............. -- -- -- -- -- -- --
Net loss............................. -- -- -- -- -- -- --
-------- ----- -------- --- ------- --- ---
BALANCE, AUGUST 31, 1997............... -- -- -- -- -- -- --
Preferred stock dividend
(unaudited)........................ -- -- -- -- -- -- --
Issuance of stock upon debt
conversion......................... -- 6,962 139,244 -- -- -- --
Issuance of stock to acquire the ICS
operations......................... -- -- -- 991 59,466 164 2
Net loss (unaudited)................. -- -- -- -- -- -- --
-------- ----- -------- --- ------- --- ---
BALANCE, MAY 31, 1998 (unaudited)...... $ -- 6,962 $139,244 991 $59,466 164 $ 2
-------- ----- -------- --- ------- --- ---
-------- ----- --- ---
<CAPTION>
CLASS B CLASS C
COMMON STOCK COMMON STOCK
------------------- ------------------- ADDITIONAL
SHARES PAR SHARES PAR PAID-IN ACCUMULATED
OUTSTANDING VALUE OUTSTANDING VALUE CAPITAL DEFICIT
----------- ----- ----------- ----- ---------- -----------
<S> <C> <C> <C> <C> <C> <C>
BALANCE, JANUARY 1, 1994............... -- $-- -- $-- $ -- $ (307)
Contributions........................ -- -- -- -- -- --
Net loss of partnership.............. -- -- -- -- -- (7,725)
Reorganization from partnership...... 717 7 -- -- 3,024 8,032
Net loss............................. -- -- -- -- -- (219)
----- --- --- --- -------- ---------
BALANCE, DECEMBER 31, 1994............. 717 7 -- -- 3,024 (219)
Issuance of stock upon debt
conversion, net of transaction
costs.............................. 1,121 11 -- -- 59,194 --
Sale and issuance of stock........... 312 3 -- -- 16,684 --
Net loss............................. -- -- -- -- -- (10,160)
----- --- --- --- -------- ---------
BALANCE, AUGUST 31, 1995............... 2,150 21 -- -- 78,902 (10,379)
Issuance of stock upon debt
conversion......................... 171 2 -- -- 9,163 --
Contribution and cancellation of
shares............................. (16) -- -- -- -- --
Net loss............................. -- -- -- -- -- (18,430)
----- --- --- --- -------- ---------
BALANCE, AUGUST 31, 1996............... 2,305 23 -- -- 88,065 (28,809)
Issuance of stock with senior notes
offering........................... -- -- 225 2 6,998 --
Stock options exercised.............. 48 1 -- -- 2,620 --
Net loss............................. -- -- -- -- -- (48,535)
----- --- --- --- -------- ---------
BALANCE, AUGUST 31, 1997............... 2,353 24 225 2 97,683 (77,344)
Preferred stock dividend
(unaudited)........................ -- -- -- -- -- (4,068)
Issuance of stock upon debt
conversion......................... -- -- -- -- -- --
Issuance of stock to acquire the ICS
operations......................... -- -- -- -- 16,097 --
Net loss (unaudited)................. -- -- -- -- -- (48,232)
----- --- --- --- -------- ---------
BALANCE, MAY 31, 1998 (unaudited)...... 2,353 $24 225 $ 2 $113,780 $(129,644)
----- --- --- --- -------- ---------
----- --- --- --- -------- ---------
</TABLE>
See notes to consolidated financial statements.
F-5
<PAGE> 103
OPTEL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(DOLLARS IN THOUSANDS)
<TABLE>
<CAPTION>
NINE MONTHS
PERIOD FROM YEAR ENDED ENDED
YEAR ENDED JANUARY 1, 1995 AUGUST 31, MAY 31,
DECEMBER 31, TO AUGUST 31, ------------------- ---------------------
1994 1995 1996 1997 1997 1998
------------ --------------- -------- -------- --------- ---------
(UNAUDITED)
<S> <C> <C> <C> <C> <C> <C>
OPERATING ACTIVITIES:
Net loss......................................... $(7,944) $(10,161) $(18,430) $(48,535) $ (31,668) $ (48,232)
Adjustments to reconcile net loss to net cash
flow used in operating activities:
Depreciation and amortization.................. 117 2,420 8,676 14,505 9,934 18,432
Deferred tax benefit........................... -- (488) -- -- -- --
Noncash interest expense....................... -- 1,147 5,661 15,107 10,968 10,583
Noncash interest earned on restricted
investments.................................. -- -- -- (2,303) (1,167) (2,713)
Increase(decrease) in cash from changes in
operating assets and liabilities, net of
effect of business combinations:
Accounts receivable.......................... (58) (1,005) (1,370) (754) (1,613) (3,228)
Prepaid expenses, deposits and other
assets..................................... (1,008) 180 (126) (785) (742) (52)
Deferred revenue and other liabilities....... 164 895 906 640 656 888
Accounts payable and accrued expenses........ 5,397 3,518 4,230 6,190 11,009 9,171
------- -------- -------- -------- --------- ---------
Net cash flows used in operating
activities............................... (3,332) (3,494) (453) (15,935) (2,623) (15,151)
------- -------- -------- -------- --------- ---------
INVESTING ACTIVITIES:
Purchases of businesses.......................... (1,298) (49,974) (9,916) (6,717) (5,048) (41,285)
Acquisition of intangible assets................. (3,211) (608) (7,904) (10,112) (7,710) (6,223)
Purchases and construction of property and
equipment...................................... (6,067) (21,562) (54,217) (61,393) (36,760) (55,792)
Purchases of restricted investments.............. -- -- -- (79,609) (79,609) --
Proceeds from maturity of restricted
investments.................................... -- -- -- 14,706 -- 14,625
------- -------- -------- -------- --------- ---------
Net cash flows used in investing
activities............................... (10,576) (72,144) (72,037) (143,125) (129,127) (88,675)
------- -------- -------- -------- --------- ---------
FINANCING ACTIVITIES:
Proceeds from convertible notes payable.......... 15,000 62,823 73,438 33,700 33,700 --
Repayments on convertible notes payable.......... -- -- -- (10,000) (10,000) --
Proceeds from senior notes payable............... -- -- -- 218,000 218,000 --
Financing costs of senior notes payable.......... -- -- -- (5,738) (4,776) --
Proceeds from bank financing, net of transaction
costs.......................................... -- -- -- -- -- 119,381
Proceeds from issuance of common stock........... -- 16,688 -- 9,620 7,000 --
Payment on notes payable and long term
obligations.................................... (6,489) (6,856) (1,307) (894) (354) (1,679)
Payment of deferred acquisition liabilities...... -- -- -- -- -- (1,477)
Contributions received from partners............. 10,375 -- -- -- -- --
------- -------- -------- -------- --------- ---------
Net cash flows provided by financing
activities............................... 18,886 72,655 72,131 244,688 243,570 116,225
------- -------- -------- -------- --------- ---------
NET INCREASE (DECREASE) IN CASH AND CASH
EQUIVALENTS...................................... 4,978 (2,983) (359) 85,628 111,820 12,399
CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD... 41 5,019 2,036 1,677 1,677 87,305
------- -------- -------- -------- --------- ---------
CASH AND CASH EQUIVALENTS AT END OF PERIOD......... $ 5,019 $ 2,036 $ 1,677 $ 87,305 $ 113,497 $ 99,704
======= ======== ======== ======== ========= =========
SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION
(Notes 3 and 9)
Cash paid during the period for:
Interest....................................... $ 39 $ 120 $ 290 $ 15,059 $ 249 $ 18,989
======= ======== ======== ======== ========= =========
Taxes.......................................... $ -- $ 19 $ -- $ -- $ -- $ --
======= ======== ======== ======== ========= =========
Increase in capital lease obligations............ $ -- $ -- $ 879 $ 1,630 $ 942 $ 1,634
======= ======== ======== ======== ========= =========
Convertible debt issued for accrued interest..... $ -- $ -- $ 6,436 $ 16,490 $ -- $ 9,640
======= ======== ======== ======== ========= =========
Conversion of convertible debt and partnership
capital to common stock:
Partnership capital............................ $(3,031) $ -- $ -- $ -- $ -- $ --
======= ======== ======== ======== ========= =========
Convertible debt and accrued interest.......... $ -- $(60,792) $ (9,166) $ -- $ -- $ --
======= ======== ======== ======== ========= =========
Common stock................................... $ 7 $ 11 $ 2 $ -- $ -- $ --
======= ======== ======== ======== ========= =========
Additional paid-in capital, net of transaction
costs........................................ $ 3,024 $ 59,194 $ 9,163 $ -- $ -- $ --
======= ======== ======== ======== ========= =========
Preferred stock issued for convertible debt...... $ -- $ -- $ -- $ -- $ -- $ 139,244
======= ======== ======== ======== ========= =========
Preferred stock issued for purchase of
business....................................... $ -- $ -- $ -- $ -- $ -- $ 59,466
======= ======== ======== ======== ========= =========
Common stock issued for purchase of business..... $ -- $ -- $ -- $ -- $ -- $ 16,099
======= ======== ======== ======== ========= =========
Increase in dividends payable.................... $ -- $ -- $ -- $ -- $ -- $ 4,068
======= ======== ======== ======== ========= =========
</TABLE>
See notes to consolidated financial statements.
F-6
<PAGE> 104
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS
1. DESCRIPTION OF BUSINESS
OpTel, Inc., a Delaware corporation, and subsidiaries (the "Company" or
"OpTel") is the successor of the cable television and telecommunications
operations of Vanguard Communications, L.P. ("Vanguard"). Vanguard commenced
operations in April 1993. On December 20, 1994, Vanguard contributed its cable
television and telecommunications operations to its wholly owned subsidiary,
OpTel. The contribution to OpTel was recorded at Vanguard's historical cost.
OpTel is a developer, operator and owner of private cable television and
telecommunications systems that utilize advanced technologies to deliver cable
television and telecommunications services to customers in multiple dwelling
units ("MDUs"). The Company negotiates long-term, generally exclusive cable
television service agreements and nonexclusive telecommunications service
agreements with owners and managers of MDUs, generally for terms of up to 15
years. The company's primary markets are major metropolitan areas in Arizona,
California, Colorado, Florida, Illinois and Texas.
During the period from April 20, 1993 (date of inception) to March 31,
1995, the Company was wholly owned by Vanguard. On March 31, 1995, VPC
Corporation ("VPC") (a wholly owned subsidiary of Le Groupe Videotron Ltee
("Videotron") -- a Quebec corporation), acquired a 66.75% interest in the
Company. At August 31, 1997, VPC's interest in the Company was 74.62% (see Note
9).
In 1995, the Company elected to change its year-end to August 31 from
December 31 to conform to that of its new majority stockholder.
2. SIGNIFICANT ACCOUNTING POLICIES
Interim Financial Information -- The accompanying unaudited interim
consolidated financial statements of the Company have been prepared in
accordance with generally accepted accounting principles for interim financial
information. Accordingly, they do not include all of the information and
footnotes required by generally accepted accounting principles for complete
financial information. In the opinion of management, all adjustments (consisting
only of normal recurring entries) considered necessary for a fair presentation
have been included. Operating results for the nine month period ended May 31,
1997 and 1998, are not necessarily indicative of the results that may be
expected for the entire fiscal year or any other interim period.
Principles of Consolidation -- The consolidated financial statements
include the accounts of OpTel and its wholly owned and majority-owned
subsidiaries and limited partnerships. All significant intercompany accounts and
transactions have been eliminated. Amounts due to minority limited partners are
included in notes payable and long-term obligations.
Cash and Cash Equivalents -- Cash and cash equivalents of the Company are
composed of demand deposits with banks and highly liquid, short-term investments
with maturities of three months or less when purchased.
Restricted Investments -- Restricted investments of the Company are
composed of U.S. Treasury securities restricted for payment of interest on the
Company's 1997 Notes. These investments are classified as held to maturity and
are carried at amortized cost.
Property and Equipment -- Property and equipment are stated at cost, which
includes amounts for construction materials, direct labor and overhead, and
capitalized interest. When assets are disposed of, the costs and related
accumulated depreciation are removed, and any resulting gain or loss is
reflected in income for the period. Cost of maintenance and repairs is charged
to operations as incurred; significant renewals and
F-7
<PAGE> 105
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
betterments are capitalized. Depreciation is calculated using the straight-line
method over the estimated useful lives of the various classes of property and
equipment as follows:
<TABLE>
<S> <C>
Headends............................................... 15 years
Telephone switches..................................... 10 years
Distribution systems and enhancements.................. 15 years
Computer software and equipment........................ 4 years
Other.................................................. 5 to 10 years
</TABLE>
Management routinely evaluates its recorded investments for impairment in
accordance with Statement of Financial Accounting Standards ("SFAS") No. 121,
"Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to
be Disposed Of" based on projected undiscounted cash flows and other methods
when events or changes in circumstances indicate that the carrying amount of an
asset may not be recoverable. Management believes the investments to be
recoverable.
Intangible Assets -- Costs associated with licensing fees, commissions and
other direct costs incurred in connection with the execution of rights-of-entry
agreements to provide cable television and telecommunications service to MDUs,
the excess of purchase price over the fair value of tangible assets acquired,
goodwill and other intangible assets, are amortized using the straight-line
method over the following estimated useful lives:
<TABLE>
<S> <C>
Goodwill...................................... 20 years
Licensing fees and rights-of entry costs...... Initial term of contract
Deferred financing costs...................... Terms of indebtedness
Other......................................... 1 to 5 years
</TABLE>
Management routinely evaluates its recorded investments for impairment in
accordance with SFAS No. 121 based on projected undiscounted cash flows and
other methods when events or changes in circumstances indicate that the carrying
amount of an asset may not be recoverable and believes the investments to be
recoverable. Amounts recorded as goodwill have been acquired in the business
combinations discussed in Note 3. Such amounts are generally attributable to
market entry or expansion and are subject to impairment loss evaluation in
accordance with SFAS No. 121.
Federal and State Income Taxes -- Prior to August 2, 1996 the Company and
its corporate subsidiaries filed a consolidated federal income tax return.
Beginning August 2, 1996, in connection with VPC acquiring additional stock from
Vanguard, the Company was included in VPC's consolidated federal income tax
return. Effective February 14, 1997, as the result of issuing Class C Common
(see Notes 6 and 9), the Company will again be required to file a separate
consolidated federal income tax return. During the period in which the Company
was consolidated with VPC, for purposes of financial reporting, the Company has
recorded federal and state income tax as if it were filing a separate return.
Deferred tax assets and liabilities are recorded based on the difference between
the tax basis of the assets and liabilities and their carrying amounts for
financial reporting purposes, referred to as temporary differences. Provision is
made or benefit recognized for deferred taxes relating to temporary differences
in the recognition of expense and income for financial reporting purposes. To
the extent a deferred tax asset does not meet the criterion of "more likely than
not" for realization, a valuation allowance is recorded.
Revenue Recognition and Deferred Revenue -- The Company recognizes revenue
as cable television programming and telecommunications services are provided to
subscribers. OpTel typically bills customers in
F-8
<PAGE> 106
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
advance for monthly cable television services, which results in the deferral of
revenue until those services are provided. Installation revenue is recognized in
the period installation services are provided to the extent of direct selling
costs. For all periods presented, installation revenues have not exceeded direct
selling costs. The Company expenses all initial subscriber costs as incurred.
Net Loss Per Common Share -- The computation of basic and diluted loss per
common share is based on the weighted average number of common shares
outstanding during the period (see Note 10). No loss per share information is
presented for the period the Company was organized as a partnership. Common
stock equivalents are included in the computation if they are material. Diluted
earnings per share will continue to be calculated in a manner similar to the
historical fully diluted calculation. The diluted loss per common share is
considered to be the same as basic since the effect of the convertible notes
payable to stockholder and common stock equivalents outstanding for each period
presented would be antidilutive. For the period ended August 31, 1995, the years
ended August 31, 1996 and 1997, and the nine month periods ended May 31, 1997
and 1998, the potential dilutive equivalent shares excluded from the diluted
earnings per share calculation because of their antidilutive effect on the
periods reported totaled 197,000, 983,000, 1,425,000, 983,000, and 122,000,
respectively.
Derivative Financial Instruments -- Derivative financial instruments are
utilized by the Company to reduce interest rate risk and include interest rate
swaps. The Company does not hold or issue derivative financial instruments for
speculative or trading purposes. Gains and losses resulting from the termination
of derivative financial instruments are recognized over the shorter of the
remaining original contract lives of the derivative financial instruments or the
lives of the related hedged positions or, if the hedged positions are sold or
extinguished, are recognized in the current period as gain or loss.
Acquisitions -- Acquisitions accounted for using the purchase method of
accounting include results of operations of the acquired businesses in the
accompanying consolidated financial statements from the dates of acquisition.
Identifiable tangible and intangible assets acquired and liabilities assumed are
recorded at their estimated fair value at the date of acquisition. The excess of
the purchase price over the net assets acquired is recorded as goodwill.
Use of Estimates -- The preparation of financial statements in conformity
with generally accepted accounting principles requires management to make
estimates and assumptions that affect reporting amounts of certain assets,
liabilities, revenues and expenses. Actual results may differ from such
estimates. The Company is in the initial stages of entering new markets and
acquiring or constructing the infrastructure necessary to deliver cable
television and telecommunication services. The Company's network upgrades and
investment in central office switched telecommunications require significant
investment, a portion of which will not be recovered unless the Company's
customer base increases from current levels, as to which there can be no
assurance because of possible changes due to competition, regulatory changes,
technology changes, the ability to finance future expenditures or other
unforeseen factors. The carrying value of property, equipment, and intangible
assets will be subject to ongoing assessment.
New Accounting Pronouncements -- On September 1, 1996, the Company adopted
SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for
Long-Lived Assets to be Disposed Of", which did not have a significant impact on
the Company's results of operations or financial position.
In February 1997, the Financial Accounting Standards Board ("FASB") issued
SFAS No. 128, "Earnings per Share," which established new standards for
computing and presenting earnings per share and was effective for financial
statements issued for periods ending after December 15, 1997, including interim
F-9
<PAGE> 107
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
periods. Prior periods presented have been restated to reflect the adoption of
SFAS No. 128 which did not have a significant impact upon the Company's reported
earnings per share.
The FASB issued, in February 1997, SFAS No. 129, "Disclosure of Information
about Capital Structure," which establishes standards for disclosing information
about an entity's capital structure and is effective for financial statements
for periods ending after December 15, 1997.
In June 1997, the FASB issued SFAS No. 130, "Reporting Comprehensive
Income," which establishes standards for reporting and display of comprehensive
income and its components in the financial statements. SFAS No. 130 is effective
for fiscal years beginning after December 15, 1997.
The FASB also issued, in June 1997, SFAS No. 131, "Disclosures about
Segments of an Enterprise and Related Information," which establishes standards
for the way public companies disclose information about operating segments,
products and services, geographic areas and major customers. SFAS No. 131 is
effective for financial statements for periods beginning after December 15,
1997.
Reclassifications -- Certain reclassifications of prior year amounts have
been made to conform to the current year presentation.
3. ACQUISITIONS
On December 28, 1994, the Company acquired the stock of the operating
subsidiaries of International Richey Pacific Cablevision, Ltd. ("IRPC") by
assuming approximately $15,500 of liabilities, issuance of a note for $1,000,
payment of approximately $1,300 in cash and issuance of a warrant for the right
to purchase an ownership interest in Vanguard. The $1,000 secured note payable
was due to IRPC one year after closing and was subject to adjustment based on
the actual amount of assumed liabilities. In December 1997, the Company and IRPC
reached an agreement with respect to the actual amount of liabilities assumed.
Also in December 1997, IRPC exercised its right to put the warrant to OpTel. The
obligations for the secured note payable and the warrant were satisfied by the
Company by payment of approximately $1,477. The combined amounts due to IRPC
were included on the accompanying August 31, 1996 and 1997 consolidated balance
sheets in deferred acquisition liabilities. The Company, as a result of the
acquisition from IRPC, is a general partner in limited partnership investments
(the "Partnerships"). The operations of these Partnerships have been
consolidated with those of the Company. The Company has the option to purchase
the interest of each limited partner at defined amounts ranging from 110% to
140% of each limited partner's initial capital contribution for the first four
years of the partnership agreements and is required to purchase the interests at
the end of the fifth year at 150% of the initial capital contribution. From the
date of initial capital contribution until the date the Company purchases the
interest of a limited partner, each limited partner receives a guaranteed return
equal to 10% per annum of their initial capital contribution paid quarterly.
During the periods ended August 31, 1995, 1996 and 1997 OpTel paid $2,114, $392,
and $0, respectively, to repurchase certain partnership obligations (see Note
6). The operations of the acquired subsidiaries and the partnerships are located
in the San Diego, California, and Phoenix, Arizona areas.
On January 11, 1995, the Company purchased the assets of EagleVision, a
division of Nationwide Communications, Inc. ("NCI"). The purchase price
consisted of $15,200 in cash, the assumption of approximately $110 of
liabilities and a deferred payment due to NCI of not less than $6,000 and not
more than $10,000 based on the profitability of OpTel's assets in the Houston,
Texas market with certain adjustments. This deferred payment shall be payable at
NCI's option, either (a) following the sale of all or substantially all of the
EagleVision assets or the sale of a majority of the outstanding voting capital
of the OpTel subsidiary which acquired EagleVision assets to a third party who
is not an affiliate or (b) at the conclusion of the fifth or
F-10
<PAGE> 108
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
sixth year following the acquisition. This deferred payment is carried on the
accompanying consolidated balance sheets in deferred acquisition liabilities at
the net present value of the estimated final payment with an accretion of
interest recorded to operations. As of the date of acquisition and as of August
31, 1997, the estimated payment due was $6,000 with a net present value at
August 31, 1996 and 1997 of $4,503 and $4,903, respectively. EagleVision's
operations are located in the Houston, Texas area.
On June 30, 1995, the Company purchased the stock of Sunshine Television
Entertainment, Inc. ("Sunshine") for $5,500 in cash and the assumption of
approximately $350 of liabilities. Sunshine's operations are located in the
Miami, Florida area.
On July 31, 1995, the Company purchased the assets of Interface
Communications Group, Inc. and certain related entities ("Interface") for $8,900
in cash and the assumption of approximately $30 of liabilities. The operations
of Interface are located in the Denver, Colorado area.
On August 31, 1995, the Company purchased the general and limited
partnership interests of Triax Associates V, L.P. ("Triax"), for $15,200 in cash
and the assumption of approximately $100 of liabilities. The operations of Triax
are located in the Chicago, Illinois area.
On January 30, 1996, the Company purchased the assets of Telecom Master
L.P. and Telecom Satellite Systems Corporation ("Telecom") for approximately
$5,700 in cash and the assumption of $100 of liabilities. The operations of
Telecom are located in the Dallas, Texas area.
On August 2, 1996, the Company purchased certain assets of certain
subsidiaries of Wireless Holdings, Inc., and Videotron (Bay Area), Inc.,
companies that are 50% and 80% owned and controlled by Videotron, respectively,
for approximately $3,880. The amount paid represents the sellers' historical
cost which also approximates the acquired assets' estimated fair market value.
The operations of the acquired assets are located in the San Francisco,
California, and Tampa, Florida areas.
On November 12, 1996, the Company purchased the assets of Malvey Cable
Company ("Nor-Cal") for approximately $2,500 in cash. The operations of Nor-Cal
are located in the San Francisco, California area.
On March 14, 1997, the Company purchased the stock of Tara Communication
Systems, Inc. ("Tara") for $2,450 in cash and the assumption of approximately
$65 of liabilities. The operations of Tara are located in the Chicago, Illinois
area.
On August 1, 1997, the Company purchased certain assets of Northgate
Communications, Inc. ("Northgate") for approximately $1,700 in cash. The
operations of Northgate are located in the Los Angeles and San Diego, California
areas.
On October 27, 1997, the Company purchased the residential cable television
and associated fiber optic network assets of Phonoscope Ltd. and the stock of
several affiliated entities (collectively "Phonoscope"). The operations of
Phonoscope are in Houston, Texas. The purchase price consisted of $36.5 million
in cash and was recorded as a purchase acquisition.
On March 3, 1998, the Company entered into a definitive purchase agreement
to acquire certain cable television and telephone assets of Interactive Cable
Systems, Inc. ("ICS"). The total purchase price is approximately $80.8 million
and is comprised of approximately $4.5 million of cash, Series B Preferred with
a liquidation preference of $59.4 million, and 164,272 shares of Class A Common
plus assumed liabilities of $.8 million and excluding transaction costs of
approximately $.25 million. As of May 31, 1998, the Company completed the
acquisition of approximately 72% of the assets which are the subject of the
aggregate
F-11
<PAGE> 109
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
acquisition. The Company expects the balance of the acquisition to be completed
over the next few months as ICS meets certain conditions to the purchase of
these remaining assets. Approximately 28% of the total purchase price is
contingent upon ICS meeting these conditions. The assets being acquired are
located in Houston, Dallas-Fort Worth, San Diego, Phoenix, Chicago, Denver, San
Francisco, Los Angeles, Miami-Ft. Lauderdale, Tampa-Orlando, Atlanta,
Indianapolis and greater Washington, D.C. At May 31, 1998, the allocation of the
purchase price is recorded on a preliminary basis as follows and is subject to
adjustment:
<TABLE>
<S> <C>
Accounts receivable......................................... $ 1,333
Prepaid expenses, deposits and other assets................. 249
Property and equipment...................................... 30,000
Identifiable intangible assets (Rights of Entry)............ 9,325
Goodwill.................................................... 41,021
Deferred revenue and customer deposits...................... (842)
Capital lease obligations................................... (793)
-------
Total............................................. $80,293
=======
</TABLE>
The allocation of the aggregate purchase price reflected in the financial
statements and in the pro forma financial information is preliminary. The final
allocation of the purchase price is contingent upon the final valuation of the
acquired assets and the revision of other estimates; however the allocation is
not expected to differ materially from the preliminary allocation.
The pro forma results presented below have been prepared to illustrate the
effects of the acquisition as if it had occurred on the first day of the periods
presented. The unaudited pro forma adjustments are based upon available
information and certain assumptions that the Company believes are reasonable.
The following pro forma financial information is not necessarily indicative of
either future results of operations or the results that might have been achieved
if such transactions had been consummated on the indicated dates.
<TABLE>
<CAPTION>
Year Ended Nine Months Ended
August 31, 1997 May 31, 1998
--------------- -----------------
(in thousands, except
per share data)
<S> <C> <C>
Total revenues....................................... $ 56,465 $ 55,618
Loss from operations................................. (33,166) (24,202)
Net loss............................................. (59,047) (53,748)
Basic and diluted loss per common share of common
equity............................................. $ (24.60) $ (22.14)
</TABLE>
The pro forma effect of the 1996 and 1997 acquisitions would have had an
insignificant impact on the consolidated results of operations of the Company
for the years ended August 31, 1996 and 1997.
F-12
<PAGE> 110
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
4. PROPERTY AND EQUIPMENT
Property and equipment consisted of the following:
<TABLE>
<CAPTION>
AUGUST 31,
------------------- MAY 31,
1996 1997 1998
-------- -------- -----------
(UNAUDITED)
<S> <C> <C> <C>
Headends............................................. $ 32,119 $ 53,088 $ 64,188
Telephone switches................................... 4,976 9,347 17,115
Distribution systems and enhancements................ 36,372 68,538 144,707
Computer software and equipment...................... 4,957 9,512 12,180
Other................................................ 5,813 8,762 10,088
Construction in progress............................. 25,434 26,177 29,954
-------- -------- --------
109,671 175,424 278,232
Less accumulated depreciation........................ (5,871) (14,982) (26,908)
-------- -------- --------
$103,800 $160,442 $251,324
======== ======== ========
</TABLE>
Interest expense of $1,849 and $2,256 was capitalized during 1996 and 1997
respectively.
5. INTANGIBLE ASSETS
Intangible assets consisted of the following:
<TABLE>
<CAPTION>
AUGUST 31,
------------------ MAY 31,
1996 1997 1998
------- -------- -----------
(UNAUDITED)
<S> <C> <C> <C>
Goodwill.............................................. $47,344 $ 53,081 $111,743
Licensing fees and rights-of-entry costs.............. 22,174 30,833 51,406
Deferred financing costs.............................. -- 5,784 11,402
Other................................................. 1,650 3,243 2,392
------- -------- --------
71,168 92,941 176,943
Less accumulated amortization......................... (5,292) (10,358) (16,688)
------- -------- --------
$65,876 $ 82,583 $160,255
======= ======== ========
</TABLE>
The Company's right-of-entry agreements represent the Company's agreement
to provide telecommunications service to multiple dwelling units ("MDU's") and
typically have initial terms of ten to fifteen years. The right-of-entry
agreements generally provide for MDU owners to receive an up-front cash payment
and payment of a portion of revenues over the term of the agreement.
F-13
<PAGE> 111
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
6. NOTES PAYABLE AND LONG-TERM OBLIGATIONS
Notes payable and long-term obligations consisted of the following:
<TABLE>
<CAPTION>
AUGUST 31,
----------------- MAY 31,
1996 1997 1998
------ -------- -----------
(UNAUDITED)
<S> <C> <C> <C>
13% Senior Notes Due 2005, Series B, net of
unamortized discount of $0, $6,526 and $5,870....... $ -- $218,474 $219,130
Senior credit facility bearing interest at LIBOR plus
3.5% per annum, payable quarterly, collateralized by
substantially all of the assets of the Company...... -- -- 125,000
Installment notes payable bearing interest at rates
ranging from 7.75% to 13% per annum, substantially
all collateralized by certain transportation
equipment or private cable television systems....... 511 280 178
Limited partner obligations (see Note 3).............. 633 714 773
Obligations under capital leases, net of amounts
representing interest of $355 and $581 for 1996 and
1997, respectively.................................. 1,299 2,185 3,552
------ -------- --------
$2,443.. $221,653 $348,633
====== ======== ========
</TABLE>
On February 14, 1997, the Company issued $225.0 million of 13% Senior Notes
Due 2005 ("1997 Notes"). The 1997 Notes require semiannual interest payments due
on August 15 and February 15 of each year until their maturity on February 15,
2005. The 1997 Notes are redeemable at the option of the Company generally at a
premium at any time after February 15, 2002 and can be redeemed, in part, also
at a premium, earlier upon the occurrence of certain defined events. In
addition, a transfer by VPC of its interest in OpTel or a transfer by Videotron
of its interest in VPC or an election by VPC to convert its Class B Common into
shares of Class A Common may result in a change of control under the indenture,
which could require the Company to purchase the 1997 Notes. The 1997 Notes are
unsecured.
In connection with the issuance of the 1997 Notes, the Company issued
225,000 shares of Class C Common. The portion of the net proceeds allocated to
the Class C Common is $7 million. Such amount has been recorded as stockholders'
equity and as a discount to the 1997 Notes. As a result of issuing the Class C
Common, the Company will no longer be included in VPC's consolidated federal
income tax return.
Concurrent with the issuance of the 1997 Notes, the Company was required to
deposit in an escrow account $79.6 million in cash that, together with the
proceeds from such investment, will be sufficient to pay when due the first six
interest payments on the 1997 Notes. Such amount is reflected as restricted
investments on the accompanying consolidated balance sheet.
In December 1997, the Company, through subsidiaries, secured a $150 million
senior secured credit facility (the "Senior Facility") from a syndicate of
financial institutions. The Senior Facility consists of a term loan in the
amount of $125.0 million (which was drawn on December 19, 1997) bearing interest
at LIBOR plus 3.5% and a $25.0 million revolving credit commitment. The Senior
Facility is secured by a first fixed and floating lien on substantially all of
the assets of the Company and its subsidiaries. The Senior Facility contains
financial maintenance requirements and certain limitations on the Company's
ability to incur indebtedness,
F-14
<PAGE> 112
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
maximum capital expenditures, and pay dividends. The Company is in compliance
with, or has obtained waivers for, all covenants of the Senior Facility.
To comply with certain covenants of the Senior Facility and to reduce the
impact of changes in interest rates on the Senior Facility, the Company entered
into interest rate swap agreements with total notional amounts of $75 million in
which the Company has agreed to receive a variable rate equal to LIBOR and pay
fixed rates ranging from 5.96% to 6.00%. The swap agreements expire March 31,
2001. At May 31, 1998, the fair value of the swap agreement is a net loss
position of $600. The swap agreements were terminated on July 17, 1998 in
exchange for cash payments of $578,000.
Aggregate maturities of the Company's indebtedness are as follows as of
August 31, 1997:
<TABLE>
<CAPTION>
NOTES PAYABLE CONVERTIBLE DEFERRED
AND NOTES PAYABLE ACQUISITION
LONG-TERM TO STOCKHOLDER LIABILITIES
OBLIGATIONS (NOTE 9) (NOTE 3) TOTAL
------------- -------------- ----------- --------
<S> <C> <C> <C> <C>
Fiscal year ending:
1998............................... $ 1,587 $ -- $2,017 $ 3,604
1999............................... 811 -- -- 811
2000............................... 530 -- 4,903 5,433
2001............................... 249 -- -- 249
2002............................... 2 -- -- 2
Thereafter........................... 218,474 129,604 -- 348,078
-------- -------- ------ --------
Totals..................... $221,653 $129,604 $6,920 $358,177
======== ======== ====== ========
</TABLE>
As of May 31, 1998, Notes Payable and Long-Term Obligations increased
primarily due to $125 million of borrowings under the Senior Facility with an
original maturity of August 2004. On July 8, 1998, the Company repaid the Senior
Facility with proceeds from a private placement of $200 million 11.5% Senior
Notes due 2008. On March 1, 1998, the Convertible Notes Payable to Stockholders
were converted to Series A Preferred Stock.
The Company leases office space and certain equipment under operating and
capital leases. The leases generally have initial terms of 3 to 20 years.
Equipment acquired under capital leases consists of the following:
<TABLE>
<CAPTION>
AUGUST 31,
---------------
1996 1997
------ ------
<S> <C> <C>
Amount of equipment under capital leases.................... $1,717 $3,069
Less accumulated amortization............................... (298) (470)
------ ------
$1,419 $2,599
====== ======
</TABLE>
F-15
<PAGE> 113
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
Minimum future obligations on operating leases at August 31, 1997, consist
of the following:
<TABLE>
<S> <C>
Fiscal year ending:
1998............................................. $ 2,474
1999............................................. 2,285
2000............................................. 1,880
2001............................................. 1,546
2002............................................. 1,218
Thereafter......................................... 3,646
-------
Total minimum lease payments............. $13,049
=======
</TABLE>
Rental expense under operating leases for the periods ending August 31,
1995, 1996 and 1997 was $616, $2,158 and $2,763, respectively. The company's
rental expense under operating leases includes facility rentals as well as
rental of roof top space for distribution purposes.
7. COMMITMENTS AND CONTINGENCIES
Employment and Consulting Agreements -- Employment agreements with certain
executive employees provide for separation payments ranging from 3 to 24 months
of the employee's annual salary if employment is terminated due to change of
control or without cause. However, stipulations for termination payment and
payment terms vary. The Company paid or accrued approximately $1,590, $297 and
$278 in severance during 1995, 1996 and 1997, respectively, related to such
employment agreements.
Legal -- The Company is a defendant in certain lawsuits incurred in the
ordinary course of business. It is the opinion of the Company's management that
the outcome of the suits now pending will not have a material, adverse effect on
the operations, cash flows or the consolidated financial position of the
Company.
On April 9, 1998, a purported class action complaint was filed in the
District Court of Harris County, Texas by Gavin Stewart Clarkson, individually
and on behalf of all cable subscribers in the U.S. that have paid late fees to
either Phonoscope or the Company. The plaintiff, who formerly subscribed to
cable television services provided by Phonoscope, alleges that Phonoscope's
charging pre-established late fees for delinquent payments of cable subscription
charges constitutes an illegal collection of a penalty and that cable service
providers should only be entitled to their actual collection costs. The
plaintiff seeks to enjoin Phonoscope and OpTel from collecting, or attempting to
collect, such late fees. The case is in its very early stages and no assurance
can be given as to its ultimate outcome or that any such outcome will not
materially adversely affect the Company. OpTel believes that it will have
meritorious factual and legal defenses, and intends to defend vigorously against
these claims.
On April 27, 1998, a civil action was commenced against the Company in the
United States District Court for the Northern District of California by Octel
Communication Corp ("Octel"), charging the Company with trademark infringement,
trade name infringement, trademark dilution, and unfair competition based on its
use of the name "OpTel" the ("Civil Action") and seeking to enjoin the Company
from using the name "OpTel." The Civil Action follows a now-suspended
administrative proceeding in the Patent and Trademark Office ("PTO") relating to
registration of the "OpTel" mark by the Company. The PTO found the Company's
application for registration to be allowable; however, Octel commenced the PTO
proceeding claiming that the Company's mark is confusingly similar to the
"Octel" mark used by that party in a related field, and claiming that the
Company's application had procedural deficiencies. During the course of the PTO
F-16
<PAGE> 114
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
proceeding, the Company acquired rights to the marks "Optel" and "Optel
Communications" in the telecommunications field which are believed to predate
the rights of Octel to its trademark, and the Company commenced two further
proceedings against Octel in the PTO seeking cancellation of two of the
trademark registrations owned by Octel. The various proceedings in the PTO
between the Company and Octel were consolidated and thereafter suspended on May
15, 1998, in view of the commencement of the civil action. The Company believes
it has meritorious counterclaims in the Civil Action and intends to vigorously
defend against Octel's claims. Although the Company does not believe that its
use of the name "OpTel" infringes on the trademark or trade name rights of Octel
or any other person, there can be no assurance as to the outcome of the Civil
Action or the proceedings in the PTO (if reinstated) or that any such outcome
would not materially adversely affect the Company.
8. INCOME TAXES
The cumulative losses of Vanguard incurred prior to the transfer of its
assets to the Company on December 20, 1994, have been reported in the individual
income tax returns of Vanguard's partners. Upon transfer, the Company recorded
deferred taxes for the difference between the tax and book basis of the assets,
which was not material. Upon acquisition of the stock of the IRPC subsidiaries,
a deferred tax liability of $489 was recorded to recognize the excess of the
basis in the assets for financial reporting purposes over the tax basis of the
net assets acquired. During the period from January 1, 1995, to August 31, 1995,
the Company accumulated losses sufficient to offset these deferred liabilities;
accordingly, a tax benefit was recorded in the statement of operations.
Additionally, during the period ended August 31, 1995, the Company incurred $19
of federal and state income tax expense.
Income tax expense (benefit) consists of the following for the period from
January 1, 1995 to August 31, 1995 and the years ended August 31, 1996 and 1997:
<TABLE>
<CAPTION>
1995 1996 1997
-------- ------- -------
<S> <C> <C> <C>
Current:
Federal.............................................. $ -- $ -- $ --
State................................................ 19 -- --
-------- ------- -------
Total current tax expense.................... 19 -- --
Deferred tax expense (benefit)......................... (3,452) (4,470) (13,213)
Change in deferred tax valuation allowance............. 2,963 4,470 13,213
-------- ------- -------
Total income tax expense (benefit)........... $ (470) $ -- $ --
======== ======= =======
</TABLE>
F-17
<PAGE> 115
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
A reconciliation of income taxes on reported pretax loss at statutory rates
to actual income tax expense (benefit) for the period from January 1, 1995 to
August 31, 1995 and the years ended August 31, 1996 and 1997, is as follows:
<TABLE>
<CAPTION>
1995 1996 1997
---------------- --------------- ----------------
<S> <C> <C> <C> <C> <C> <C>
Income tax at statutory rates.......... $ (3,614) (34)% $(6,266) (34)% $(16,502) (34)%
State income taxes, net of federal tax
benefit.............................. 12 0 (1) 0 8 0
Valuation allowance.................... 2,963 28 4,470 24 13,213 27
Expenses (deductible) not deductible
for tax purposes..................... 169 2 1,797 10 (842) (2)
Utilization of current loss by parent
company in consolidated return....... -- -- -- -- 4,123 9
-------- --- ------- --- -------- ---
Total income tax benefit..... $ (470) (4)% $ -- 0% $ -- 0%
======== === ======= === ======== ===
</TABLE>
The net deferred tax assets consist of the tax effects of temporary
differences related to the following:
<TABLE>
<CAPTION>
AUGUST 31,
---------------------------
1996 1997
------------ -----------
<S> <C> <C>
Allowance for uncollectible accounts receivable.......... $ 184 $ 381
Equipment, furniture and fixtures........................ (4,540) (10,694)
Intangible assets........................................ 105 421
Accrued employee compensation............................ 183 214
Net operating loss carryforwards......................... 12,372 31,121
IRPC deferred tax liability.............................. (488) (480)
Other.................................................... (16) 59
------------ -----------
Deferred tax asset before valuation allowance.......... 7,800 21,022
Valuation allowance.................................... (7,800) (21,022)
------------ -----------
Net deferred tax asset......................... $ -- $ --
============ ===========
</TABLE>
Realization of deferred tax assets is dependent on generating sufficient
taxable income prior to expiration of the loss carryforwards. The Company is
unable to determine whether these accumulated losses will be utilized;
accordingly, a valuation allowance has been provided.
The following are the expiration dates and the approximate net operating
loss carryforwards at August 31, 1997:
<TABLE>
<S> <C>
Expiration Dates Through:
2010.......................................... $ 1,346
2011.......................................... 11,521
2012.......................................... 26,161
2013.......................................... 52,504
</TABLE>
Certain of the Company's net operating losses were utilized by VPC while
the Company was included in VPC's consolidated tax return. Such losses will not
be available for future use by the Company, and, accordingly, the deferred tax
benefit and valuation allowance were reduced. In connection with the revised
F-18
<PAGE> 116
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
shareholder agreement (see Note 9), subsequent to August 31, 1997, the Company
will be reimbursed for any tax benefit generated by the Company and utilized by
VPC.
9. CONVERTIBLE NOTES PAYABLE TO STOCKHOLDER, STOCK ISSUANCE AND OTHER
TRANSACTIONS WITH STOCKHOLDERS AND RELATED PARTIES
From December 22, 1994 through March 31, 1995, the Company borrowed $60,000
from VPC under a Senior Secured Convertible Note Agreement. The note, with an
original maturity of June 30, 1996, and the accrued interest of $792 for the
period from December 22, 1994 until conversion on March 31, 1995, was converted
to 1,120,985 shares of Class B Common of OpTel on March 31, 1995. Concurrently,
VPC purchased 105,667 shares of OpTel's Class B Common from Vanguard.
Additionally, the Company incurred $1,587 of costs related to this conversion of
debt which was charged to additional paid-in capital.
On July 26, 1995, VPC invested $25,000 in the Company, of which $16,688
represented VPC's purchase of an additional 311,652 shares of OpTel's Class B
Common, and $8,312 represented a convertible note payable that bore interest at
15% and was convertible to 155,229 shares of Class B Common at the option of VPC
on November 15, 1995 (extended to January 29, 1996). In connection with the July
26, 1995, equity call, Vanguard had the option to fund its portion to maintain
its ownership interest at 33.25% by November 15, 1995 (extended to January 29,
1996). The Company was required to use the proceeds from any Vanguard
contribution to repay the convertible note. On January 29, 1996, Vanguard
elected to let the option expire without funding its portion of the equity call.
On April 1, 1996, VPC converted the $8,312 note and accrued interest of $854
into 155,229 shares of Class B Common.
From August 1995 through August 1997, the Company issued a total of
$131,400 in convertible notes ("Convertible Notes") to VPC, all of which bear
interest at 15%, generally with principal and interest due on demand. Under the
terms of the Convertible Notes, any accrued interest on which there is no demand
for payment as of each August 31, automatically converts to additional principal
payable. As of August 31, 1997, $106,678 was advanced to OpTel under the
Convertible Notes and a total of $22,926 of interest on the Convertible Notes
has been converted to principal to date. As of February 28, 1998 an additional
$9,640 of interest on the Convertible Notes has been converted to principle. The
principal and interest on Convertible Notes were convertible into Class B Common
after the earlier to occur of an initial public offering or April 30, 1999.
As of March 1, 1998, VPC converted its Convertible Notes payable, including
accrued interest, of $139.2 million into a like amount of Series A Preferred.
Such stock earns dividends at the annual rate of 9.75%, payable in additional
shares of Series A Preferred, and is convertible under certain circumstances and
at certain prices at the option of the holder of the shares into shares of Class
B Common upon consummation of an initial public offering.
Videotron is party to an indenture which limits the aggregate amount of
indebtedness which can be incurred by Videotron and its subsidiaries, including
the Company, taken as a whole (based upon a ratio of total consolidated
indebtedness to consolidated operating cash flow).
In August 1997, in connection with a revised shareholder agreement, Capital
Communication CDPQ, Inc. ("CDPQ"), a minority stockholder of Videotron, acquired
all of Vanguard's interest in OpTel. Immediately prior to the sale to CDPQ,
Vanguard exercised an option to purchase 48,937 shares of Class B Common at an
exercise price of $53.55 per share, subject to adjustment, that had been granted
to Vanguard in August 1996. The option exercise resulted in the Company
receiving $2,620 in cash.
F-19
<PAGE> 117
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
In connection with the sale by Vanguard of its minority stock position in
the Company to CDPQ, the Company, VPC and CDPQ entered into the Stockholders'
Agreement and the Company and CDPQ entered into a related Registration Rights
Agreement (the "Registration Rights Agreement"), under which CDPQ has certain
rights and obligations relating to the Company and VPC.
Under the Stockholders' Agreement, for as long as CDPQ holds at least 5% of
the Company's voting stock, CDPQ may designate a number of Directors of the
Company and each of its subsidiaries, and each committee of the Board and each
of its subsidiaries, which is proportionate (in relation to the total number of
Directors or committee members) to CDPQ's percentage ownership of the Company's
voting stock, but in no event less than one Director and one committee member.
Pursuant to the Stockholders' Agreement, VPC is obligated to cause the Company
to afford CDPQ rights equivalent to those afforded other purchasers of the
Company's capital stock to the extent they are more advantageous than the rights
held by CDPQ. Subject to certain exceptions (including a public offering of the
Company's equity securities) and waiver by CDPQ at VPC's request in connection
with certain events, the Company is obligated to afford CDPQ preemptive rights
to purchase equity securities which the Company proposes to sell in proportion
to CDPQ's ownership of the total outstanding equity securities of the Company
prior to the sale. In addition, pursuant to the Stockholders' Agreement, CDPQ
has certain tag-along rights in connection with sales by VPC of outstanding
shares of the Company's voting stock. Pursuant to the Registration Rights
Agreement, nine months after the consummation of the Offering and, subject to
certain conditions, CDPQ has the right, on two occasions, to require the Company
to register under the Securities Act shares of Class A Common Stock issued to
CDPQ upon the conversion of the Multi-Vote Common. In addition, CDPQ has
piggyback registration rights, on three occasions, to include such shares of
Class A Common Stock held by it in registration statements filed by the Company
for the sale of its equity securities, subject to certain conditions, including
customary allocation and holdback provisions.
The Company has assigned substantially all of its frequency licenses to
THI, an entity owned by an employee of the Company and two individuals who
provide legal counsel to the Company, in exchange for a $1.0 million secured
promissory note with interest at 8% due on February 14, 2007 (the "License
Note"). The License Note contains covenants which restrict THI from, among other
things, incurring indebtedness other than to the Company or in the ordinary
course of business, and merging or consolidating with another entity.
The terms of the Company's continued and unencumbered use of the frequency
licenses are subject to a license and services agreement (the "THI Agreement")
pursuant to which THI agreed to provide to the Company all the transmission
capacity it requires or may in the future require and the Company granted THI a
nonexclusive license to use all of the Company's facilities and related
equipment, such as microwave transmitting and receiving equipment, required to
provide such transmission capacity.
The Company received an option from THI to purchase all or, in certain
circumstances, some of the assets of THI at a price equal to the principal
balance on the License Note plus accrued interest at 10% per annum and a
separate option from each stockholder of THI to purchase all of such person's
shares of capital stock of THI at the lesser of (x) the book value of the shares
being purchased and (y) the price paid for such shares plus a 10% premium
compounded annually. The THI option and the individual options are exercisable
at any time prior to February 14, 2007, subject to FCC approval.
THI is included in the consolidated financial statements of the Company and
the option agreement and the License Note are eliminated upon consolidation.
F-20
<PAGE> 118
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
In September 1996, the Company entered into a consulting agreement with a
former director of the Company who is a limited partner of Vanguard. In
connection therewith, the Company granted him a warrant to purchase up to 24,992
shares of Class A Common at an exercise price of $53.55 per share, subject to
adjustment, that is presently exercisable and expires on August 31, 1999.
VPC and an affiliate of Vanguard had each agreed to provide consultant,
advisory and management services for $350 per annum (plus travel expenses) per
party. This arrangement terminated in August 1997 with the sale of Vanguard's
interest in the Company.
The Company purchases certain insurance coverage through Videotron,
including directors and officers liability insurance. The Company paid an
aggregate of approximately $478,000 and $434,000 to Videotron for this insurance
coverage in fiscal 1996 and 1997, respectively.
Pursuant to the terms of the Stockholders' Agreement, VPC and certain of
its affiliates provide certain strategic planning and treasury support services
to the Company and perform internal audits of the Company's operations.
Additional services may be provided as and when requested by the Company. The
Company is charged for such services based on an estimate of the actual cost of
the personnel engaged and materials used to provide such services (without an
allowance for profit).
In addition, OpTel provides certain customer support and billing services
to certain affiliates of Videotron which operate wireless cable systems using
MMDS technology. OpTel charges such affiliates based on the actual cost of the
personnel engaged and materials used to provide such services.
10. STOCKHOLDERS' EQUITY
The Class A Common, Class B Common and Class C Common of the Company are
identical in all respects and have equal powers, preferences, rights and
privileges except that each holder of Class A Common is entitled to one vote for
each share of Class A Common held, each holder of Class B Common is entitled to
ten votes for each share of Class B Common held, and each holder of Class C
Common does not possess any voting privileges. VPC and CDPQ are the only holders
of Class B Common and, upon any transfer other than to a permitted holder, the
Class B Common automatically converts to a like number of shares of Class A
Common.
On February 7, 1997 the Company approved a stock split effected in the form
of a stock dividend. Each share of outstanding Class B Common (the only class of
common stock then outstanding) received 17.3768 additional shares. The number of
authorized shares of Class A Common and Class B Common was increased to
8,000,000 and 6,000,000, respectively. The financial statements have been
restated to reflect the stock split as if it had occurred on December 20, 1994,
the date the Company reorganized as a corporation. Additionally, the Company
authorized the issuance of 300,000 shares of Class C Common.
The Series B Preferred is convertible into Class A Common based upon the
liquidation preference plus any cumulative unpaid dividends at the time of the
conversion divided by the share price upon consummation of an initial public
offering.
11. EMPLOYEE BENEFIT PLAN
401(k) Plan -- The OpTel 401(k) Plan (the "Plan"), established January 1,
1995, conforms to the provisions of the Employee Retirement Income Security Act
of 1974. It is a contributory tax deferred 401(k)
F-21
<PAGE> 119
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
plan. All employees are eligible and may enter the Plan on the first day of the
first full month of employment, provided that they have attained the age of 21.
Each participant my elect to defer up to 15% of annual compensation up to
the annual contribution limit of the Internal Revenue Code. The Company matching
contribution is a discretionary amount to be annually determined by the Board of
Directors of the Company. The Company determined that, for the plan years ended
December 31, 1995, 1996 and 1997, it would match 50% of its employees' elective
contribution (to a maximum Company contribution of 3% of the employees'
compensation). For the periods ended August 31, 1995, 1996 and 1997, the
Company's match of its employees' elective contributions was $81, $188 and $289,
respectively.
12. RESTRICTED INVESTMENTS
Concurrent with the issuance of the 1997 Notes, the Company was required to
deposit in an escrow account $79.6 million in cash that was subsequently
invested in U.S. Treasury securities. The securities are classified as
held-to-maturity and, at August 31, 1997, have an amortized cost basis of
$67,206, and aggregate fair value of $67,233, and gross unrealized holding gains
of $27. The contractual maturity of the securities correspond to the semi-annual
interest payment dates required under the 1997 Notes through February 15, 2000.
13. EMPLOYEE STOCK OPTIONS AND WARRANTS
During the year ended August 31, 1997 the Company adopted a stock option
and award plan for the benefit of officers and key employees. The plan is
administered by a committee of the Board of Directors. The plan authorizes the
Board to issue incentive stock options, as defined in Section 422A(b) of the
Internal Revenue Code of 1986, as amended (the "Code"), and stock options which
do not conform to the requirements of that Code section. The Board has
discretionary authority to determine the types of options to be granted, the
persons to whom options shall be granted, the number of shares to be subject to
each option granted and the terms of the stock option agreements. Unless
otherwise specifically provided in the option agreement, (i) the exercise price
of an option will not be less than the fair market value, as determined by the
Board, of the Class A Common on the date of grant and (ii) the options vest in
equal installments on each of the second, third, fourth and fifth anniversaries
of the date of grant. The options issued as of August 31, 1997, expire ten years
from the date of grant. In the event of a "change in control," all options shall
vest and become immediately exercisable. The Board has authorized 95,137 shares
of Class A Common to be issued under the
F-22
<PAGE> 120
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
plan. Stock option activity under the plan and warrants issued (see Note 9) for
the year ended August 31, 1997, was as follows:
<TABLE>
<CAPTION>
NUMBER OF WEIGHTED AVERAGE
SHARES PRICE PER SHARE PRICE PER SHARE
--------- --------------- ----------------
<S> <C> <C> <C>
Options and warrants outstanding at August
31, 1996................................. -- -- --
Granted.................................... 112,115 $53.55 to $85.75 $76.70
Exercised.................................. -- -- --
Forfeited.................................. 22,078 $53.55 to $85.75 $80.92
-------
Options and warrants outstanding at August
31, 1997................................. 90,037 $53.55 to $85.75 $75.66
-------
Granted.................................... 42,984 $85.75 $85.75
Exercised.................................. -- -- --
Forfeited.................................. (9,336) $85.75 $85.75
-------
Options and warrants outstanding at May 31,
1998, (including 35,127 warrants)........ 123,685 $53.55 to $85.75 $78.40
=======
Options and warrants exercisable at August
31, 1997................................. 27,095 $53.55 to $85.75 $56.05
Options available for grant at August 31,
1997..................................... 30,092
</TABLE>
The weighted average remaining contractual life of the stock options
outstanding at August 31, 1997 is nine years.
At August 31, 1997, the Company has reserved a total of 65,045 and 24,992
shares of Class A Common for issuance upon the exercise of stock options and
stock warrants, respectively. The Company has also granted stock warrants in
connection with an agreement to provide consulting services (see Note 9).
The Company applies APB Opinion No. 25, "Accounting for Stock Issued to
Employees" in accounting for its stock option and award plan and the stock
warrants. During 1997, the exercise price of each option granted was greater
than or equal to the estimated fair value of the Company's stock on the date of
grant. Accordingly, no compensation expense has been recognized under this plan.
For the year ended August 31, 1997, the difference between actual net loss and
loss per share and net loss and loss per share on a proforma basis as if the
Company had utilized the accounting methodology prescribed by SFAS No. 123,
"Accounting for Stock-Based Compensation," would have been $44 and $.02 per
share, respectively.
The estimated weighted average grant date fair value of options and
warrants granted during 1997 was $1.10 per share. For purposes of determining
fair value of each option, the Company used the minimum value method using the
following assumptions:
<TABLE>
<S> <C>
Risk-free interest rate..................... 6.18% -- 6.88%
Expected life............................... 3 to 10 years
</TABLE>
F-23
<PAGE> 121
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
14. FINANCIAL INSTRUMENTS
The following disclosure of the estimated fair value of financial
instruments is made in accordance with the requirement of SFAS No. 107,
"Disclosure About Fair Value of Financial Instruments." The estimated fair value
amounts have been determined by the Company using available market information
and appropriate valuation methodologies. However, considerable judgment is
necessarily required to interpret market data to develop estimates of fair
value. Accordingly, the estimates presented herein are not necessarily
indicative of the amounts the Company could realize in a current market
exchange. The use of different market assumptions and/or estimation
methodologies may have a material effect on the estimated fair value amounts.
<TABLE>
<CAPTION>
AUGUST 31, 1996 AUGUST 31, 1997
----------------------- -----------------------
CARRYING ESTIMATED CARRYING ESTIMATED
AMOUNT FAIR VALUE AMOUNT FAIR VALUE
-------- ---------- -------- ----------
<S> <C> <C> <C> <C>
Assets:
Cash and cash equivalents................... $ 1,677 $ 1,677 $ 87,305 $ 87,305
Restricted investments...................... -- -- 67,206 67,233
Accounts receivable......................... 3,064 3,064 4,044 4,044
Liabilities:
Accounts payable............................ 5,649 5,649 7,927 7,927
Customer deposits and deferred revenue...... 2,167 2,167 2,978 2,978
Convertible notes payable to stockholder.... 89,414 89,415 129,604 129,605
Notes payable and long-term obligations..... 2,443 2,445 221,653 228,650
Deferred acquisition liabilities............ 6,520 6,525 6,920 6,920
</TABLE>
The carrying amount of cash and cash equivalents, accounts receivable,
accounts payable and customer deposits and deferred revenue approximates fair
value. The fair values of convertible notes payable to stockholder, certain
notes payable and long-term obligations and deferred acquisition liabilities are
estimated based on present values using applicable market discount rates or
rates that approximate what the Company could obtain from the open market. The
fair value of restricted investments and the 1997 Notes are based on quoted
market prices. The fair value estimates presented herein are based on pertinent
information available to management as of August 31, 1996 and 1997. Although
management is not aware of any factors that would significantly affect the
estimated fair value amounts, such amounts have not been comprehensively
revalued for purposes of these financial statements since the date presented,
and therefore, current estimates of fair value may differ significantly from the
amounts presented herein.
F-24
<PAGE> 122
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
15. QUARTERLY FINANCIAL DATA (UNAUDITED)
<TABLE>
<CAPTION>
YEAR ENDED AUGUST 31, 1996
---------------------------------------------------------------
FIRST QUARTER SECOND QUARTER THIRD QUARTER FOURTH QUARTER
------------- -------------- ------------- --------------
<S> <C> <C> <C> <C>
Revenues................................. $ 5,825 $ 6,463 $ 7,320 $ 7,996
Operating Expenses....................... $ 8,000 $ 9,395 $ 10,320 $ 12,465
Other Expense............................ $ 614 $ 1,522 $ 1,573 $ 2,145
Net Income (Loss)........................ $(2,789) $(4,454) $ (4,573) $ (6,614)
Basic and diluted loss per common
share.................................. $ (1.30) $ (2.07) $ (2.02) $ (2.86)
Weighted average number of shares
outstanding............................ 2,149 2,149 2,263 2,315
</TABLE>
<TABLE>
<CAPTION>
YEAR ENDED AUGUST 31, 1997
---------------------------------------------------------------
FIRST QUARTER SECOND QUARTER THIRD QUARTER FOURTH QUARTER
------------- -------------- ------------- --------------
<S> <C> <C> <C> <C>
Revenues................................. $ 9,076 $ 9,546 $ 10,495 $ 10,720
Operating expenses....................... $12,693 $14,096 $ 17,003 $ 18,841
Other expense............................ $ 3,277 $ 4,849 $ 8,867 $ 8,746
Net income (loss)........................ $(6,894) $(9,399) $(15,375) $(16,867)
Basic and diluted loss per common
share.................................. $ (2.99) $ (4.01) $ (6.08) $ (6.65)
Weighted average number of shares
outstanding............................ 2,305 2,342 2,530 2,538
</TABLE>
16. SUBSEQUENT EVENTS (UNAUDITED)
On July 9, 1998, Optel consummated a private placement of $200.0 million of
11 1/2% Senior Notes Due 2008 (the "1998 Notes"). The 1998 Notes require
semiannual interest payments on January 1 and July 1 of each year until their
maturity on July 1, 2008. The 1998 Notes are redeemable at the option of the
Company, generally at a premium, at any time after July 1, 2003 and can be
redeemed in part, also at a premium, earlier upon the occurrence of certain
defined events. Concurrent with the issuance of the 1998 Notes, the Company was
required to deposit in an escrow account $22.0 million in cash that, together
with the proceeds of the investment thereof, will be sufficient to pay when due
the first two interest payments on the 1998 Notes.
In fiscal 1998, the Company adopted amendments to the incentive Stock Plan,
certain of which will become effective, subject to stockholder approval, on the
date of an initial public offering (the "Offering") is consummated (as so
amended, the "Plan"). Five percent of the Class A Common Stock outstanding, on a
fully diluted basis, on the date the Offering is consummated, may be issued
under the terms of the Plan.
In fiscal 1998, the Company adopted the 1998 Employee Stock Purchase Plan
(the "Stock Purchase Plan") which is intended to qualify as an "employee stock
purchase plan" under Section 423 of the Code. The Stock Purchase Plan will
become effective, subject to stockholder approval, on the date the Offering is
consummated. One percent of the Class A Common Stock outstanding, on a fully
diluted basis, on the date the Offering is consummated, will be issuable under
the terms of the Stock Purchase Plan.
Each Director who is neither an employee of the Company nor a designee of
the Company's significant stockholders will receive options to purchase shares
of Class A Common Stock having an aggregate value of $150 upon consummation of
the Offering (or, if such Director is not serving in such capacity upon
F-25
<PAGE> 123
OPTEL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1994, THE PERIOD FROM JANUARY 1, 1995
TO AUGUST 31, 1995 AND THE YEARS ENDED AUGUST 31, 1996 AND 1997,
AND THE NINE MONTHS ENDED MAY 31, 1997 AND 1998 (UNAUDITED),
DOLLARS IN THOUSANDS, EXCEPT PER SHARE AMOUNTS -- (CONTINUED)
consummation of the Offering, on the date of his or her election to the Board)
with an exercise price equal to the initial public offering price (or the fair
market value on the date of grant). The options will become exercisable in equal
installments on each of the second, third, fourth and fifth anniversaries of the
effective date of the grant.
Following the consummation of the offering, all of the outstanding shares
of the Company's Class C Common Stock, and Series A and B Preferred Stock will
be converted to Class A Common Stock.
F-26
<PAGE> 124
PRO FORMA FINANCIAL INFORMATION (UNAUDITED)
The following unaudited pro forma information is based on the historical
financial statements of the Company and the historical financial statements of
the assets and liabilities of ICS Communications, L.L.C. (the "ICS Operations")
acquired by the OpTel, Inc. ("Company").
The pro forma statements of operations for the year ended August 31, 1997
and the nine months ended May 31, 1998 have been prepared to illustrate the
effects of the acquisition and the Notes Offering and the Senior Credit Facility
Retirement as if they had occurred on the first day of the periods presented.
Pro forma balance sheet information is not included as the historical balance
sheet of the Company as of May 31, 1998 reflects the consummation of the
acquisition of the ICS Operations. The unaudited pro forma adjustments are based
upon available information and certain assumptions that the Company believes are
reasonable. The pro forma financial information and accompanying notes should be
read in conjunction with the consolidated financial statements and other
financial information included elsewhere herein pertaining to the Company and
the ICS Operations, including "Capitalization" and "Management's Discussion and
Analysis of Financial Condition and Results of Operations." The pro forma
financial information is not necessarily indicative of either future results of
operations or the results that might have been achieved if such transactions had
been consummated on the indicated dates.
The acquisition of the ICS Operations was accounted for using the purchase
method of accounting. The aggregate purchase price was allocated to the tangible
and intangible assets and liabilities acquired based upon their respective fair
values. The allocation of the aggregate purchase price reflected in the pro
forma financial information is preliminary, the final allocation of the purchase
price is contingent upon the final valuation of the acquired assets and the
revision of other estimates; however, the allocation is not expected to differ
materially from the preliminary allocation.
F-27
<PAGE> 125
OPTEL, INC. AND SUBSIDIARIES
PRO FORMA STATEMENT OF OPERATIONS -- YEAR ENDED AUGUST 31, 1997
(UNAUDITED)
(DOLLARS IN THOUSANDS EXCEPT SHARE AMOUNTS)
<TABLE>
<CAPTION>
HISTORICAL
----------------------------------- PRO FORMA COMPANY
COMPANY ICS OPERATIONS ADJUSTMENTS PRO FORMA
--------------- ----------------- ----------- ---------
(A) (B)
<S> <C> <C> <C> <C>
REVENUES:
Cable television.......................................... $ 36,915 $14,419 $ $ 51,334
Telecommunications........................................ 2,922 2,209 5,131
-------- ------- ------- --------
Total revenues..................................... 39,837 16,628 56,465
OPERATING EXPENSES:
Programming, access fees and revenue sharing.............. 19,202 8,947 28,149
Customer support, general and administrative.............. 28,926 5,518 1,086(E) 35,530
Depreciation and amortization............................. 14,505 8,089 3,358(F) 25,952
-------- ------- ------- --------
Total operating expenses........................... 62,633 22,554 4,444 89,631
LOSS FROM OPERATIONS........................................ (22,796) (5,926) (4,444) (33,166)
Interest expense on -- Convertible Notes.................... (15,204) (15,204)
Other interest expense...................................... (16,210) (142) (7,796)(H) (24,148)
Interest and other income................................... 5,675 5,675
-------- ------- ------- --------
LOSS BEFORE INCOME TAXES.................................... (48,535) (6,068) (4,444) (66,843)
INCOME TAXES................................................
-------- ------- ------- --------
NET LOSS.................................................... $(48,535) $(6,068) $(4,444) $(66,843)
-------- ------- ------- --------
DIVIDENDS ON PREFERRED SHARES:
Series B Preferred Stock 8.0%............................. (4,757)(G) $ (4,757)
-------- --------
LOSS ATTRIBUTABLE TO COMMON EQUITY.......................... $(48,535) $(71,600)
======== ========
BASIC AND DILUTED LOSS PER SHARE............................ $ (19.98) $ (27.60)
======== ========
WEIGHTED AVERAGE SHARES OUTSTANDING......................... 2,430 2,594(D)
======== ========
</TABLE>
See notes to unaudited pro forma financial information.
F-28
<PAGE> 126
OPTEL, INC. AND SUBSIDIARIES
PRO FORMA STATEMENT OF OPERATIONS
NINE MONTHS ENDED MAY 31, 1998
(UNAUDITED)
(DOLLARS IN THOUSANDS EXCEPT SHARE AMOUNTS)
<TABLE>
<CAPTION>
HISTORICAL
------------------------------------- PRO FORMA COMPANY
COMPANY ICS OPERATIONS ADJUSTMENTS PRO FORMA
----------------- ----------------- ----------- ---------
(A) (C)
<S> <C> <C> <C> <C>
REVENUES:
Cable television.......................................... $ 42,195 $ 9,613 $ $ 51,808
Telecommunications........................................ 2,721 1,089 3,810
-------- ------- ------- --------
Total revenues..................................... 44,916 10,702 55,618
OPERATING EXPENSES:
Programming, access fees and revenue sharing.............. 20,213 4,817 25,030
Customer support, general and administrative.............. 25,044 2,985 832(E) 28,861
Depreciation and amortization............................. 18,432 4,979 2,519(F) 25,930
-------- ------- ------- --------
Total operating expenses........................... 63,689 12,781 3,351 79,821
LOSS FROM OPERATIONS........................................ (18,773) (2,079) (3,351) (24,203)
Interest expense on Convertible Notes....................... (9,640) (9,640)
Other interest expense...................................... (26,276) (86) (9,060)(H) (35,422)
Interest and other income................................... 6,457 6,457
-------- ------- ------- --------
LOSS BEFORE INCOME TAXES.................................... (48,232) (2,165) (3,351) (62,808)
INCOME TAXES................................................
-------- ------- ------- --------
NET LOSS.................................................... $(48,232) $(2,165) $(3,351) $(62,808)
-------- ------- ------- --------
DIVIDENDS ON PREFERRED STOCK:............................... (4,068) (2,894)(G) $ (6,962)
-------- ------- --------
LOSS ATTRIBUTABLE TO COMMON EQUITY.......................... $(52,300) $(69,770)
BASIC AND DILUTED LOSS PER SHARE............................ $ (20.04) $ (25.44)
======== ========
WEIGHTED AVERAGE SHARES OUTSTANDING......................... 2,610 2,742(D)
======== ========
</TABLE>
See notes to unaudited pro forma financial information.
F-29
<PAGE> 127
NOTES TO UNAUDITED PRO FORMA FINANCIAL INFORMATION
(DOLLARS IN THOUSANDS)
(UNAUDITED)
(A) Represents the historical consolidated statement of operations of the
Company for the period indicated which includes the results of the ICS
Operations after the date of acquisition.
(B) Represents the unaudited statement of revenues and direct expenses of the
ICS Operations for the year ended November 30, 1997. Such presentation is
made to conform to the Company's quarter ended November 30, 1997 and were
derived from the financial records of ICS using the audited December 31,
1997, statement of revenues and direct expenses adjusted for the exclusion
of total revenues of $1,394 and a net loss of $312 for the month ended
December 31, 1997 and inclusion of total revenues of $1,335 and a net loss
of $718 for the month ended December 31, 1996. The amounts include amounts
representing allocated regional overhead attributable to the acquired
operations. The statement of revenues and direct expenses include only the
results of operations for the assets acquired and liabilities assumed and
do not include any amounts representing corporate overhead of ICS or
interest incurred on liabilities not assumed by the Company. Total revenues
of $4,316 and net losses of $973 for the months ended November 31, 1997,
October 31, 1997 and September 30, 1997 have been included in both the pro
forma statement of operations for the year ended August 31, 1997 and the
pro forma statement of operations for the nine months ended May 31, 1998.
(C) Represents the unaudited statement of revenues and direct expenses of the
acquired ICS Operations for the period from September 1, 1997 through the
date of acquisition after which date, the ICS Operations are included in
the historical statement of operations of the Company, and were derived
from the financial records of ICS. The statement of revenues and direct
expenses include only the results of operations for the assets acquired and
liabilities assumed and do not include any amounts representing corporate
overhead of ICS or interest incurred on liabilities not assumed by the
Company. The amounts do include amounts representing allocated regional
overhead attributable to the acquired operations. Total revenues of $4,316
and net losses of $973 for the months ended November 31, 1997, October 31,
1997 and September 30, 1997 have been included in both the pro forma
statement of operations for the year ended August 31, 1997 and the pro
forma statement of operations for the nine months ended May 31, 1998.
(D) Represents the issuance of 164,272 shares of Class A Common, $.01 par value
at an estimated price per share of $98 and total fair value of $16,099 to
purchase the ICS Operations.
(E) Represents incremental customer support, corporate and administrative
expenses not included in the historical financial statements of the
acquired ICS Operations as such functions were not acquired by the Company.
The amounts have been estimated based upon the Company's average historical
cost per subscriber for the appropriate period applied to the expected
number of subscribers added as part of the acquisition.
(F) Represents an adjustment to depreciation expense for acquired property and
equipment and to record amortization expense for the acquired intangible
assets over 5 to 20 years.
(G) Represents adjustment to reflect cumulative dividend accrued during the
period presented, assuming issuance on the first day of the period
presented, for the $59,466 of the Company's Series B Preferred issued to
acquire the ICS Operations. The adjustment reflects the Series B Preferred
dividend accrual rate of 8.0%.
(H) Represents the incremental interest giving effect to the Notes Offering and
Senior Credit Facility Retirement.
F-30
<PAGE> 128
INDEPENDENT AUDITORS' REPORT
To the Board of Directors of
OpTel, Inc.
We have audited the accompanying statement of assets and liabilities of ICS
Communications, LLC acquired by OpTel, Inc. ("OpTel") as of December 31, 1997,
and the statement of revenues and direct expenses of such assets and liabilities
for the year then ended. These financial statements are the responsibility of
OpTel's management. Our responsibility is to express an opinion on these
financial statements based on our audit.
We conducted our audit in accordance with generally accepted auditing
standards. Those standards require that we plan and perform the audit to obtain
reasonable assurance about whether the financial statements are free of material
misstatement. An audit includes examining, on a test basis, evidence supporting
the amounts and disclosures in the financial statements. An audit also includes
assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation.
We believe that our audit provides a reasonable basis for our opinion.
In our opinion, such financial statements present fairly, in all material
respects, the assets and liabilities of ICS Communications, LLC acquired by
OpTel, Inc. at December 31, 1997 and the related revenues and direct expenses
for the year ended December 31, 1997 in conformity with generally accepted
accounting principles.
/s/ DELOITTE & TOUCHE LLP
May 15, 1998
Dallas, Texas
F-31
<PAGE> 129
ASSETS AND LIABILITIES OF ICS COMMUNICATIONS, LLC
ACQUIRED BY OPTEL, INC.
STATEMENTS OF ASSETS AND LIABILITIES ACQUIRED
ASSETS
<TABLE>
<CAPTION>
DECEMBER 31, 1997 MARCH 31, 1998
----------------- ---------------
(UNAUDITED)
<S> <C> <C>
Accounts receivable (Net of allowance for doubtful accounts
of $737,000 and $333,000)................................. $ 1,181,677 $ 1,332,000
Prepaid expenses, deposits and other assets................. 295,639 290,233
Property and equipment, net (Note 2)........................ 21,824,123 21,084,342
Intangible assets, net (Note 3)............................. 9,241,488 8,166,744
----------- -----------
Total assets...................................... 32,542,927 30,873,319
----------- -----------
LIABILITIES
Deferred revenues and customer deposits..................... 758,109 841,620
Capital lease obligations (Note 4).......................... 825,056 807,047
----------- -----------
Total liabilities................................. 1,583,165 1,648,667
----------- -----------
Net assets acquired............................... $30,959,762 $29,224,652
=========== ===========
</TABLE>
See notes to financial statements.
F-32
<PAGE> 130
ASSETS AND LIABILITIES OF ICS COMMUNICATIONS, LLC
ACQUIRED BY OPTEL, INC.
STATEMENTS OF REVENUES AND DIRECT EXPENSES
<TABLE>
<CAPTION>
THREE MONTHS
YEAR ENDED ENDED
DECEMBER 31, 1997 MARCH 31, 1998
----------------- --------------
(UNAUDITED)
<S> <C> <C>
REVENUES:
Cable television.......................................... $14,559,625 $4,028,128
Telecommunications........................................ 2,127,310 354,587
----------- ----------
Total revenues.................................... 16,686,935 4,382,715
OPERATING EXPENSES:
Programming, access fees and revenue sharing.............. 8,747,441 1,909,037
Customer support, general and administrative.............. 5,371,634 1,215,493
Depreciation and amortization............................. 8,088,727 1,988,608
----------- ----------
Total operating expenses.......................... 22,207,802 5,113,138
----------- ----------
LOSS FROM OPERATIONS........................................ (5,520,867) (730,423)
INTEREST EXPENSE............................................ (141,504) (35,376)
----------- ----------
EXCESS OF DIRECT EXPENSES OVER REVENUES..................... $(5,662,371) $ (765,799)
=========== ==========
</TABLE>
See notes to financial statements.
F-33
<PAGE> 131
ASSETS AND LIABILITIES OF ICS COMMUNICATIONS, LLC
ACQUIRED BY OPTEL, INC.
NOTES TO FINANCIAL STATEMENTS
FOR THE YEAR ENDED DECEMBER 31, 1997 AND THREE MONTHS ENDED MARCH 31, 1998
(UNAUDITED)
1. BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
The accompanying financial statements include the accounts of ICS
Communications, LLC (the "Company") only as they relate to the assets acquired
and liabilities assumed by OpTel, Inc. ("OpTel") on April 9, 1998. The statement
of revenues and direct expenses include only the results of operations for the
assets acquired and liabilities assumed and do not include any amounts
representing corporate overhead of the Company or interest incurred on
liabilities not assumed by OpTel. In preparation of the statement of revenues
and direct expenses, certain regional overhead costs were allocated to the
assets acquired. Such allocations were based upon subscriber counts, cable
passings or other criteria as considered appropriate.
The Company's operations are in a single business segment, the providing of
cable television and local and long distance telephone services to the high
density residential market, including apartment complexes, condominiums and
other multi-family residential properties (collectively "MDUs"). The Company
provides these services generally under exclusive, long-term contracts with
owners and managers of MDUs.
The assets acquired include long-term contracts to provide cable television
and telephone services to MDU properties, the property and equipment comprising
the cable television and telephone delivery systems for each of the contracts,
other prepaid assets specifically identified at the date of the purchase
(generally prepaid rent on delivery equipment) and customer receivables. In
connection with the purchase, certain liabilities were assumed, generally
capital lease obligations related to the property and equipment used in
telephone delivery systems.
The primary markets of the assets acquired are major metropolitan areas in
Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Texas, and
the greater Washington D.C. area.
Interim Financial Information -- The accompanying unaudited consolidated
financial statements of the Company have been prepared in accordance with
generally accepted accounting principles for interim financial information.
Accordingly they do not include all of the information and footnotes required by
generally accepted accounting principles for complete financial information. In
the opinion of management, all adjustments (consisting only of normal recurring
entries) considered necessary for a fair presentation have been included.
Operating results for the three month periods ended March 31, 1998, are not
necessarily indicative of the results that may be expected for the entire fiscal
year or any other interim period.
Property and Equipment -- Property and equipment, including equipment under
capital leases, is stated at cost, which includes amounts for construction
materials, direct labor and overhead and capitalized interest. Cost of
maintenance and repairs is charged to operations as incurred. Depreciation is
calculated using the straight-line method over the estimated useful lives of the
various classes of property and equipment as follows:
<TABLE>
<S> <C>
Installed cable and headend equipment............ 5-10 years
Telephone switches and equipment................. 5-10 years
</TABLE>
Intangible Assets -- Intangible assets includes costs associated with
licensing fees, commissions and other direct costs incurred in connection with
the execution of rights-of-entry agreements to provide cable television and
telecommunications service to MDUs. Intangible assets are amortized using the
straight-line method over the lesser of the term of the right-of-entry agreement
or 5 years.
Revenue Recognition -- Cable subscriber fees for basic monthly services and
premium channels are billed in advance and recorded as revenue in the month the
service is provided. Telecommunication service billings include residential
service fees billed in advance plus amounts based on minutes of use billed in
arrears. Telecommunications service revenues are recognized in the month the
service is provided.
F-34
<PAGE> 132
ASSETS AND LIABILITIES OF ICS COMMUNICATIONS, LLC
ACQUIRED BY OPTEL, INC.
NOTES TO FINANCIAL STATEMENTS -- (CONTINUED)
FOR THE YEAR ENDED DECEMBER 31, 1997 AND THREE MONTHS ENDED MARCH 31, 1998
(UNAUDITED)
Use of Estimates -- The preparation of financial statements in conformity
with generally accepted accounting principles requires estimates and assumptions
that affect the reported amounts of assets and liabilities and disclosure of
contingent assets and liabilities at the date of the financial statements and
the reported amounts of revenues and expenses during the reporting period.
Significant estimates included in the accompanying financial statements include
the allowance for doubtful accounts, the recoverability of the carrying value of
property and equipment and intangible assets and the allocation of regional
overhead as it relates to the assets acquired. Actual results could differ from
those estimates.
2. PROPERTY AND EQUIPMENT
Property and equipment at December 31, 1997, including assets under capital
lease, consist of the following:
<TABLE>
<S> <C>
Installed cable and headend equipment.......... $ 30,051,718
Telephone switches and equipment............... 2,020,330
------------
Sub-total............................ 32,072,048
Less accumulated depreciation................ (10,247,925)
------------
Property and equipment, net.......... $ 21,824,123
============
</TABLE>
Telephone switches and equipment at December 31, 1997 include $1,238,273 in
net assets under capital lease.
3. INTANGIBLE ASSETS
Intangible assets at December 31, 1997 consist of the following:
<TABLE>
<S> <C>
Rights-of-entry costs.......................... $ 21,979,856
Less accumulated amortization................ (12,738,368)
------------
Intangible assets, net............... $ 9,241,488
============
</TABLE>
4. CAPITAL LEASE OBLIGATIONS
During 1995 and 1996 the Company entered into capital leases for telephone
equipment with five year terms. The leases are payable in monthly installments
ranging from $1,267 to $2,121 bearing interest at rates ranging from 10.4% to
13.0%. Scheduled maturities on capital lease obligations are as follows:
<TABLE>
<S> <C>
Year ending:
1998........................................... $ 379,980
1999........................................... 379,980
2000........................................... 243,440
Thereafter..................................... --
----------
Total payments......................... 1,003,400
Less amounts representing interest............. (178,344)
----------
Capital lease obligation............... $ 825,056
==========
</TABLE>
F-35
<PAGE> 133
ASSETS AND LIABILITIES OF ICS COMMUNICATIONS, LLC
ACQUIRED BY OPTEL, INC.
NOTES TO FINANCIAL STATEMENTS -- (CONTINUED)
FOR THE YEAR ENDED DECEMBER 31, 1997 AND THREE MONTHS ENDED MARCH 31, 1998
(UNAUDITED)
5. RELATED PARTY TRANSACTIONS
The Company's largest shareholder is MCI Telecommunications Corporation
("MCI"). In the ordinary course of the Company's local and long distance
telephone services, the Company purchases certain services from MCI under terms
and rates that management believes are no more favorable to the Company than
those arranged with other parties.
F-36
<PAGE> 134
- ------------------------------------------------------
- ------------------------------------------------------
NO DEALER, SALES REPRESENTATIVE OR ANY OTHER PERSON HAS BEEN AUTHORIZED TO
GIVE ANY INFORMATION OR MAKE ANY REPRESENTATIONS IN CONNECTION WITH THIS
OFFERING OTHER THAN THOSE CONTAINED IN THIS PROSPECTUS AND, IF GIVEN OR MADE,
SUCH INFORMATION OR REPRESENTATION MUST NOT BE RELIED UPON AS HAVING BEEN
AUTHORIZED BY THE COMPANY OR ANY UNDERWRITER. THIS PROSPECTUS DOES NOT
CONSTITUTE AN OFFER TO SELL, OR A SOLICITATION OF AN OFFER TO BUY, THE CLASS A
COMMON STOCK IN ANY JURISDICTION WHERE, OR TO ANY PERSON TO WHOM, IT IS UNLAWFUL
TO MAKE SUCH OFFER OR SOLICITATION. NEITHER THE DELIVERY OF THIS PROSPECTUS NOR
ANY SALE MADE HEREUNDER SHALL, UNDER ANY CIRCUMSTANCES, CREATE ANY IMPLICATION
THAT THERE HAS BEEN NO CHANGE IN THE AFFAIRS OF THE COMPANY SINCE THE DATE
HEREOF OR THAT THE INFORMATION CONTAINED HEREIN IS CORRECT AS OF ANY TIME
SUBSEQUENT TO THE DATE HEREOF.
------------------
TABLE OF CONTENTS
<TABLE>
<CAPTION>
PAGE
----
<S> <C>
Prospectus Summary...................... 3
Risk Factors............................ 11
Use of Proceeds......................... 25
Dividend Policy......................... 25
Capitalization.......................... 26
Dilution................................ 27
Selected Historical Consolidated
Financial and Operating Data.......... 28
Management's Discussion and Analysis of
Financial Condition and Results of
Operations............................ 31
Business................................ 42
Management.............................. 65
Principal and Selling Stockholders...... 73
Certain Relationships and Related
Transactions.......................... 76
Description of Capital Stock............ 79
Certain Federal Income Tax
Considerations........................ 85
Description of Certain Indebtedness..... 88
Underwriting............................ 90
Certain Market Information.............. 91
Legal Matters........................... 92
Experts................................. 92
Additional Information.................. 92
Glossary................................ A-1
Index to Financial Statements........... F-1
</TABLE>
------------------
Until , 1998 (25 days after the date of this Prospectus), all
dealers effecting transactions in the registered securities, whether or not
participating in this distribution, may be required to deliver a Prospectus.
This is in addition to the obligations of dealers to deliver a Prospectus when
acting as Underwriters and with respect to their unsold allotments or
subscriptions.
- ------------------------------------------------------
- ------------------------------------------------------
- ------------------------------------------------------
- ------------------------------------------------------
SHARES
OPTEL, INC.
CLASS A COMMON STOCK
[LOGO]
------------
PROSPECTUS
, 1998
------------
SALOMON SMITH BARNEY
GOLDMAN, SACHS & CO.
BEAR, STEARNS & CO. INC.
CIBC OPPENHEIMER
- ------------------------------------------------------
- ------------------------------------------------------
<PAGE> 135
PART II
INFORMATION NOT REQUIRED IN THE PROSPECTUS
ITEM 13. OTHER EXPENSES OF ISSUANCE AND DISTRIBUTION.
The following statement sets forth the expenses payable in connection with
this Registration Statement (estimated except for the registration fee and the
NASD filing fee), all of which will be borne by OpTel:
<TABLE>
<S> <C>
Securities and Exchange Commission filing fee............... $ 29,500
NASD filing fee............................................. $ 10,500
National Market listing fee................................. $ 50,000
Legal fees and expenses..................................... $200,000
Accountant's fees and expenses.............................. $150,000
Printing costs.............................................. $150,000
Miscellaneous............................................... $160,000
--------
Total............................................. $750,000
========
</TABLE>
ITEM 14. INDEMNIFICATION OF DIRECTORS AND OFFICERS.
The Company's Certificate of Incorporation provides that the Company shall,
to the fullest extent permitted by the DGCL, indemnify all persons whom it may
indemnify pursuant thereto (i.e., directors and officers) and shall advance
expenses incurred in defending any proceeding for which such right to
indemnification is applicable, provided that, if the DGCL so requires, the
indemnitee provides the Company with an undertaking to repay all amounts
advanced if it is determined by a final judicial decision that such person is
not entitled to indemnification pursuant to this provision. The Company's
Certificate of Incorporation also contains a provision eliminating the personal
liability of the Company's directors for monetary damages for breach of any
fiduciary duty. By virtue of this provision, under the DGCL, a director of the
Company will not be personally liable for monetary damages for breach of his
fiduciary duty as a director, except for liability for (i) any breach of the
director's duty of loyalty to the Company or its stockholders, (ii) acts or
omissions not in good faith or which involve intentional misconduct or a knowing
violation of law, (iii) dividends or stock purchases or redemptions that are
unlawful under the DGCL, and (iv) any transaction from which a director derives
an improper personal benefit. However, this provision of the Company's
Certificate of Incorporation pertains only to breaches of duty by directors as
directors and not in any other corporate capacity such as officers, and limits
liability only for breaches of fiduciary duties under the DGCL and not for
violations of other laws, such as the federal securities laws. As a result of
the inclusion of such provision, stockholders may be unable to recover monetary
damages against directors for actions taken by them that constitute negligence
or gross negligence or that are in violation of their fiduciary duties, although
it may be possible to obtain injunctive or other equitable relief with respect
to such actions. The inclusion of this provision in the Company's Certificate of
Incorporation may have the effect of reducing the likelihood of derivative
litigation against directors, and may discourage or deter stockholders or
management from bringing a lawsuit against directors for breach of their duty of
care, even though such an action, if successful, might otherwise have benefitted
the Company and its stockholders.
ITEM 15. RECENT SALES OF UNREGISTERED SECURITIES.
During July 1998, the Company issued $200,000,000 principal amount of the
1998 Notes to qualified institutional buyers who purchased the securities in a
private placement pursuant to Rule 144A and/or buyers who purchased the
securities pursuant to Regulation S. The gross proceeds of this private
placement were approximately $194.5 million. In each instance, the offers and
sales were made without any public solicitation; the notes bear restrictive
legends; and appropriate stop transfer instructions have been or will be given
to the transfer agent. In connection with such offering, Salomon Brothers Inc
(an affiliate of Smith Barney Inc.), Goldman, Sachs & Co. and CIBC Oppenheimer
Corp. received customary commissions. All issuances of securities in this
private placement were made in reliance on the exemptions from registration
provided by
II-1
<PAGE> 136
Section 4(2) of the Securities Act, and Rule 144A and Regulation S promulgated
thereunder, as transactions by an issuer not involving a public offering.
On April 13, 1998, in connection with the initial closing of the
acquisition of the ICS Operations and the payment of the purchase price thereof,
the Company issued 164,271.54 shares of Class A Common Stock and 991.1039 shares
of the Series B Preferred. Such issuances were made in reliance on the exemption
from registration provided by Section 4(2) of the Securities Act as transactions
by an issuer not involving a public offering. All of the securities were
acquired by the recipients thereof for investment and with no view toward the
sale or redistribution thereof. The sales were made without any public
solicitation; the stock certificates bear restrictive legends and appropriate
stop transfer instructions have been or will be given to the transfer agent.
Effective March 1, 1998, VPC exchanged $139.2 million principal amount of
the GVL Notes, constituting all of the GVL Notes, for 6,962.21365 shares of the
Series A Preferred. The issuance of the shares of Series A Preferred in exchange
for the GVL Notes was made in reliance on the exemption from registration
provided by Section 3(a)(9) of the Securities Act for securities exchanged by an
issuer with its existing security holders exclusively. No commissions or other
remuneration was paid or given for soliciting such exchange.
In August 1997, immediately prior to CDPQ's purchase of Vanguard's minority
interest in the Company, Vanguard exercised the Vanguard Option and purchased
48,937 shares of the Multi-Vote Common at a price of $53.55 per share (aggregate
consideration of $2,620,392). The issuance of the shares of Multi-Vote Common
pursuant to Vanguard's exercise of the Vanguard Option was made in reliance on
the exemption from registration provided by Section 4(2) of the Securities Act
as transactions by an issuer not involving a public offering. The securities
were acquired without any public solicitation; the securities bears a
restrictive legend and appropriate stop transfer instructions have been or will
be given to the transfer agent.
On July 11, 1997, the Company issued to Mr. Cole a warrant to purchase up
to 9,406.36 shares of Class A Common Stock at an exercise price of $74.42 per
share, subject to adjustment, in consideration for Mr. Cole's separation
agreement. The warrant is exercisable until July 11, 2002. On July 3, 1997, the
Company issued to Mr. Hecht a warrant to purchase up to 728.86 shares of Class A
Common Stock at an exercise price of $85.75 per share, subject to adjustment, in
consideration for Mr. Hecht's settlement agreement. The warrant is exercisable
until December 31, 2000. The issuance of these securities was made in reliance
on the exemption from registration provided by Section 4(2) of the Securities
Act as transactions by an issuer not involving a public offering. The securities
were acquired by the recipients thereof for investment and with no view toward
the sale or redistribution thereof. The securities were acquired without any
public solicitation; the securities bear restrictive legends and appropriate
stop transfer instructions have been or will be given to the transfer agent.
During February 1997, the Company issued $225,000,000 principal amount of
the 1997 Notes and 225,000 shares of the Non-Voting Common to qualified
institutional buyers who purchased the securities in a private placement
pursuant to Rule 144A and/or buyers who purchased the securities pursuant to
Regulation D. The gross proceeds of this private placement were approximately
$220 million. In each instance, the offers and sales were made without any
public solicitation; the notes and stock certificates bear restrictive legends;
and appropriate stop transfer instructions have been or will be given to the
transfer agent. In connection with such offering, Salomon Brothers Inc and
Merrill Lynch, Pierce Fenner & Smith Incorporated received customary
commissions. All issuances of securities in this private placement were made in
reliance on the exemptions from registration provided by Section 4(2) of the
Securities Act, and Rule 144A and Regulation D promulgated thereunder, as
transactions by an issuer not involving a public offering.
During fiscal 1997 and fiscal 1998, the Company granted options to purchase
a total of 119,971.71 shares of Class A Common Stock to certain employees of the
Company as part of their compensation packages. Such issuances were made in
reliance on the exemption from registration provided by Section 4(2) of the
Securities Act as transactions by an issuer not involving a public offering. All
of the securities were acquired by the recipients thereof for investment and
with no view toward the sale or redistribution thereof. The securities
II-2
<PAGE> 137
were acquired without any public solicitation; the securities bear restrictive
legends; and appropriate stop transfer instructions have been or will be given
to the transfer agent.
On September 1, 1996, the Company issued to Mr. Kofalt a warrant to
purchase up to 24,992 shares of Class A Common Stock at an exercise price of
$53.55 per share in consideration for Mr. Kofalt's separation agreement. The
warrant is exercisable until August 31, 1999. The issuance of this security was
made in reliance on the exemption from registration provided by Section 4(2) of
the Securities Act as a transaction by an issuer not involving a public
offering. The security was acquired by the recipient thereof for investment and
with no view toward the sale or redistribution thereof. The security was
acquired without any public solicitation; the security bears a restrictive
legend; and appropriate stop transfer instructions have been or will be given to
the transfer agent.
In August 1996, in connection with a negotiated settlement of certain
disputes between the Company and Vanguard, which at such time held a minority
interest in the Company, the Company granted Vanguard an option to purchase
48,937 shares of Multi-Vote Common at an exercise price of $53.55 per share,
subject to adjustment. The issuance of this security was made in reliance on the
exemption from registration provided by Section 4(2) of the Securities Act as
transactions by an issuer not involving a public offering. The security was
acquired by the recipient thereof for investment and with no view toward the
sale or redistribution thereof. The Vanguard Option was subsequently exercised.
The Company issued GVL Notes to VPC in the amount of $23.7 million , $73.4
million and $17.8 million during fiscal 1997, fiscal 1996 and the eight-month
period ended August 31, 1995, respectively. All of the GVL Notes were
subsequently exchanged for shares of Series A Preferred, as described above. The
issuance of the GVL Notes was made in reliance on the exemption from
registration provided by Section 4(2) of the Securities Act as transactions not
involving a public offering. The GVL Notes were acquired by VPC for investment
and with no view toward the sale or distribution thereof.
In addition, on July 26, 1995, VPC purchased from the Company (i) 311,652
shares of Multi-Vote Common for approximately $16.7 million and (ii) a 15%
convertible note having a principal amount of approximately $8.3 million. On
April 1, 1996, the note was converted into 155,229 shares of Multi-Vote Common
(after giving effect to the contribution, in connection with the settlement of
certain disputes between the then principal stockholders, of certain shares
received by VPC as accrued interest on the note). The issuance of these
securities was made in reliance on the exemption from registration provided by
Section 4(2) of the Securities Act as transactions by an issuer not involving a
public offering. The securities were acquired by the recipient thereof without a
view toward the sale or redistribution thereof.
ITEM 16. EXHIBITS AND FINANCIAL DATA SCHEDULES.
(a) Exhibits
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION
------- -----------
<C> <S>
1.1 -- Proposed Form of Underwriting Agreement.*
2.1 -- Purchase Agreement (the "ICS Purchase Agreement") among
OpTel, ICS and ICS Licenses, Inc. dated as of March 4,
1998.(4)
2.2 -- Amendment Number One to the ICS Purchase Agreement dated
as of March 4, 1998.(4)
2.3 -- Purchase Agreement (the "Phonoscope Purchase Agreement")
dated as of August 13, 1997 among OpTel, Phonoscope,
Ltd., Phonoscope Management L.C., Lee Cook, Alton Cook
and Lee Cook Family Trust.(2)
2.4 -- Amendment Number One to the Phonoscope Purchase Agreement
dated as of August 13, 1997.(4)
2.5 -- Amendment Number Two to the Phonoscope Purchase Agreement
dated as of August 13, 1997.(4)
</TABLE>
II-3
<PAGE> 138
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION
------- -----------
<C> <S>
3.1 -- Amended and Restated Certificate of Incorporation of
OpTel, together with all amendments thereto.*
3.2 -- Amended and Restated Bylaws of OpTel.*
4.1 -- See the Amended and Restated Certificate of Incorporation
and the amendments thereto filed as Exhibit 3.1 and the
Amended and Restated Bylaws filed as Exhibit 3.2.
4.2 -- Certificate of Designation of Voting Power, Designations,
Preferences, Limitations, Restrictions and Relative
Rights of the Series A Preferred.(4)
4.3 -- Certificate of Designation of Voting Power, Designations,
Preferences, Limitations, Restrictions and Relative
Rights of the Series B Preferred.(4)
4.4 -- 1997 Notes Purchase Agreement dated February 7, 1997
between OpTel and Salomon Brothers Inc and Merrill Lynch,
Pierce, Fenner & Smith Incorporated.(1)
4.5 -- Registration Agreement, dated as of February 14, 1997,
between OpTel and Salomon Brothers Inc and Merrill Lynch,
Pierce, Fenner & Smith Incorporated.(1)
4.6 -- Common Stock Registration Rights Agreement, dated as of
February 14, 1997, among OpTel, VPC, GVL and Salomon
Brothers Inc and Merrill Lynch, Pierce, Fenner & Smith
Incorporated and U.S. Trust Company of Texas, N.A.(1)
4.7 -- Registration Rights Agreement, dated as of August 15,
1997, between OpTel and CDPQ.(2)
4.8 -- Registration Rights Agreement dated as of April 9, 1998
between OpTel, ICS, Nomura and MCI.(4)
4.9 -- Warrant Agreement dated as of September 1, 1996 between
OpTel and James A. Kofalt.(1)
4.10 -- Warrant Agreement, dated as of July 11, 1997, between
OpTel and Rory O. Cole.(2)
4.11 -- Indenture, dated as of February 14, 1997, between OpTel
and U.S. Trust Company of Texas, N.A., as Trustee.(1)
4.12 -- Form of 1997 Note (included in Exhibit 4.10).(1)
4.13 -- Escrow Agreement, dated as of February 14, 1997, between
OpTel and U.S. Trust Company of Texas, N.A., as Trustee
and as Escrow Agent.(1)
4.14 -- 1998 Notes Purchase Agreement dated as of June 29, 1998
between OpTel, Salomon Brothers Inc, Goldman, Sachs & Co.
and CIBC Oppenheimer.(6)
4.15 -- Registration Agreement dated as of July 7, 1998 between
OpTel and Salomon Brothers Inc, Goldman, Sachs & Co. and
CIBC Oppenheimer.(6)
4.16 -- Indenture dated as of July 7, 1998 between OpTel and U.S.
Trust Company of Texas, N.A., as Trustee.(6)
4.17 -- Form of 1998 Note (included in Exhibit 4.16).(6)
4.18 -- Escrow Agreement, dated as of July 7, 1998 between OpTel
and U.S. Trust Company of Texas, N.A., as Trustee and
Escrow Agent.(6)
4.19 -- Form of Stock Certificate for the Class A Common Stock.*
5.1 -- Opinion of Kronish, Lieb, Weiner & Hellman LLP.*
8.1 -- Opinion of Kronish, Lieb, Weiner & Hellman LLP re: Tax
matters (included in Exhibit 5.1)
10.1 -- Stockholders' Agreement, dated as of December 22, 1994,
between VPC, Vanguard, Vanguard Communications, Inc.
("General Partner") and OpTel.(1)
10.2 -- Registration Rights Agreement, dated as of December 22,
1994, between OpTel and Vanguard.(1)
</TABLE>
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<PAGE> 139
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION
------- -----------
<C> <S>
10.3 -- Settlement Agreement, dated as of August 1, 1996, between
Vanguard, General Partner, Pacific Capital Group, Inc.
("Pacific"), VPC, OpTel and GVL.(1)
10.4 -- Amendment, dated as of February 17, 1997, between
Vanguard, General Partner, Pacific, VPC, OpTel and
GVL.(1)
10.5 -- Form of Convertible Note (included as Exhibit B to the
Amendment referenced as Exhibit 10.4 hereto) and a list
of the issue dates and principal amounts of all
outstanding Convertible Notes (included as Schedule 1 to
the Amendment referenced as Exhibit 10.4 hereto).(1)
10.6 -- Stockholders' Agreement dated as of August 15, 1997 by
and among VPC, CDPQ and OpTel.(3)
10.7 -- Stockholders' Agreement dated as of April 9, 1998 among
OpTel, Nomura, MCI, GVL and ICS.(4)
10.8 -- Lease Agreement dated July 25, 1995 between Space Center
Dallas, Inc. and OpTel.(1)
10.9 -- First Amendment to Lease Agreement dated August 8, 1996
between Space Center Dallas, Inc. and OpTel.(1)
10.10 -- Amended and Restated Incentive Stock Plan of OpTel.*
10.11 -- Annual Bonus Plan of OpTel.(1)
10.12 -- 1998 Employee Stock Purchase Plan of OpTel.*
10.13 -- Employment Agreement between Louis Brunel and OpTel dated
November 15, 1996.(1)
10.14 -- Employment Agreement between Rory Cole and OpTel dated
January 3, 1997.(1)
10.15 -- Employment Agreement between Michael Katzenstein and
OpTel dated September 18, 1995.(1)
10.16 -- Separation and Consulting Agreement, dated as of
September 1, 1996, between OpTel and James A. Kofalt.(1)
10.17 -- Separation Agreement dated as of July 11, 1997, between
OpTel and Rory O. Cole.(4)
10.18 -- Assignment Agreement, dated as of February 14, 1997,
among TVMAX, Sunshine Television Entertainment, Inc.,
Richey Pacific Cablevision, Inc., IRPC Arizona, Inc. and
THI.(1)
10.19 -- Equipment License and Services Agreement, dated as of
February 14, 1997, between TVMAX and THI.(1)
10.20 -- Form of Shareholders Option Agreement, dated as of
February 14, 1997, between TVMAX and each of the
shareholders of THI, together with a list of the
shareholders of THI.(1)
10.21 -- Option Agreement, dated as of February 14, 1997, between
TVMAX and THI.(1)
10.22 -- City of Houston, Texas, Ordinance No. 89-338 dated March
29, 1989 granting to PrimeTime Cable Partners I, Ltd. the
right to operate for 15 years a Community Antenna
Television System, and subsequent ordinances consenting
to assignment of rights to EagleVision and to TVMAX
Communications (Texas), Inc.(1)
10.23 -- City of Houston, Texas, Ordinance No. 97-285 dated March
19, 1997, granting TVMAX Communications (Texas), Inc. a
temporary permit to operate a Telecommunications
Network.(1)
</TABLE>
II-5
<PAGE> 140
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION
------- -----------
<C> <S>
10.24 -- City of Houston, Texas, Ordinance No. 97-1088 dated
September 3, 1997, extending to TVMAX Communications
(Texas), Inc. a temporary permit to operate a
Telecommunications Network (originally granted pursuant
to the permit referenced in Exhibit 10.23 hereto).(2)
10.25 -- City of Houston, Texas, Ordinance No. 97-1567 dated
December 23, 1997, granting to TVMAX Communications
(Texas), Inc. a franchise to operate a Telecommunications
Network (superseding and replacing the temporary permits
referenced in Exhibits 10.23 and 10.24 hereto).(4)
10.26 -- Amendment Number 001 to the Videotron/Lucent Agreement,
dated August 28, 1997, among Videotron Telecom Ltee and
Lucent Technologies Canada Inc. and TVMAX and Lucent
Technologies Inc.(2)
10.27 -- Credit Agreement dated as of December 19, 1997 (the
"Credit Agreement") among TVMAX, OpTel, Goldman Sachs
Credit Partners L.P., as arranger and syndication agent,
Canadian Imperial Bank of Commerce, individually and as
administrative agent, General Electric Capital
Corporation, individually and as documentation agent, and
the lenders party thereto from time to time
(collectively, the "Lenders").(4)
10.28 -- First Amendment to the Credit Agreement dated as of April
29, 1998.(4)
10.29 -- Interconnection Agreement under Sections 251 and 252 of
the Telecom Act by and between Southwestern Bell
Telephone Company and OpTel (Texas) Telecom, Inc.(2)
10.30 -- Residential Reseller Agreement dated as of May 29, 1998
by and between Teleport Communications Group Inc. and
TVMAX.**
10.31 -- Strategic Alliance Agreement dated as of March 10, 1998
between I(3)S, Inc. and TVMAX.**
21.1 -- List of Subsidiaries of the Company.*
23.1 -- Consent of Kronish, Lieb, Weiner & Hellman LLP.*
23.2 -- Consent of Deloitte & Touche LLP.
24.1 -- Power of Attorney (included as part of the signature page
of OpTel's registration statement on Form S-1 filed with
the Commission on June 5, 1998).
</TABLE>
- ---------------
(1) Filed as an exhibit to OpTel's registration statement on Form S-4 filed with
the Commission on April 10, 1997.
(2) Filed as an exhibit to the Company's 10-K filed with the Commission for
fiscal year ended August 31, 1997.
(3) Filed as an exhibit to the Company's 10-K/A filed with the Commission for
fiscal year ended August 31, 1997.
(4) Filed as an exhibit to OpTel's registration statement on Form S-1 filed with
the Commission on June 5, 1998.
(5) Filed as an exhibit to Amendment No. 1 to OpTel's registration statement on
Form S-1 filed with the Commission on June 24, 1998.
(6) Filed as an exhibit to Amendment No. 2 to OpTel's registration statement on
Form S-1 filed with the Commission on July 20, 1998.
* To be filed by Amendment to this Registration Statement.
** Certain provisions of this exhibit have been filed separately with the
Commission pursuant to an application for confidential treatment.
II-6
<PAGE> 141
(b) The financial statements and financial statement schedules filed as
part of this Registration Statement are as follows:
1. Financial Statements. See Index to Financial Statements on page F-1
of the Prospectus included in this Registration Statement.
2. Financial Statement Schedule II.
All schedules, other than Schedule II, have been omitted as they are not
required under the related instructions, are inapplicable, or because the
information required is included in the financial statements and related notes
thereto.
ITEM 17. UNDERTAKINGS.
The undersigned Registrant hereby undertakes that:
(1) For purposes of determining any liability under the Securities
Act, the information omitted from the form of Prospectus filed as part of
this Registration Statement in reliance upon Rule 430A and contained in a
form of Prospectus filed by OpTel pursuant to Rule 424(b)(1) or (4) or
497(h) under the Securities Act shall be deemed to be part of this
Registration Statement as of the time it was declared effective.
(2) For the purpose of determining any liability under the Securities
Act, each post-effective amendment that contains a form of Prospectus shall
be deemed to be a new Registration Statement relating to the securities
offered therein, and the offering of such securities at that time shall be
deemed to be initial bona fide offering thereof.
(3) To provide to the Underwriters at the closing specified in the
underwriting agreements, certificates in such denominations and registered
in such names as required by the Underwriters to permit prompt delivery to
each purchaser.
Insofar as indemnification for liabilities arising under the Securities Act
may be permitted to directors, officers and controlling persons of OpTel
pursuant to the foregoing provisions, or otherwise, OpTel has been advised that
in the opinion of the Commission such indemnification is against public policy
as expressed in the Securities Act and is, therefore, unenforceable. In the
event that a claim for indemnification against such liabilities (other than the
payment by OpTel of expenses incurred or paid by a director, officer or
controlling person of OpTel in the successful defense of any action, suit or
proceeding) is asserted by such director, officer or controlling person in
connection with the securities being registered, OpTel will, unless in the
opinion of its counsel the matter has been settled by controlling precedent,
submit to a court of appropriate jurisdiction the question whether such
indemnification by it is against public policy as expressed in the Securities
Act and will be governed by the final adjudication of such issue.
II-7
<PAGE> 142
SIGNATURES
Pursuant to the requirements of the Securities Act, the Company has duly
caused this Amendment No. 3 to the Registration Statement to be signed on its
behalf by the undersigned, thereunto duly authorized, in the City of Dallas,
State of Texas, on this 14th day of August, 1998.
OPTEL, INC.
By: /s/ BERTRAND BLANCHETTE
----------------------------------
Bertrand Blanchette
Chief Financial Officer
Pursuant to the requirements of the Securities Act, this Amendment No. 3 to
the Registration Statement has been signed below by the following persons in the
capacities and on the dates indicated below.
<TABLE>
<CAPTION>
SIGNATURE TITLE DATE
--------- ----- ----
<C> <S> <C>
Principal Executive Officer:
* President and Chief Executive August 14, 1998
- ----------------------------------------------------- Officer
Louis Brunel
Principal Financial and Accounting Officers:
/s/ BERTRAND BLANCHETTE Chief Financial Officer August 14, 1998
- -----------------------------------------------------
Bertrand Blanchette
* Controller August 14, 1998
- -----------------------------------------------------
Craig Milacek
Directors:
* Chairman of the Board August 14, 1998
- -----------------------------------------------------
Claude Chagnon
* Vice Chairman of the Board August 14, 1998
- -----------------------------------------------------
Alain Michel
* Director August 14, 1998
- -----------------------------------------------------
Louis Brunel
* Director August 14, 1998
- -----------------------------------------------------
Christian Chagnon
* Director August 14, 1998
- -----------------------------------------------------
William O. Hunt
* Director August 14, 1998
- -----------------------------------------------------
Lynn McDonald
</TABLE>
*By: /s/ BERTRAND BLANCHETTE
-------------------------------
Bertrand Blanchette
as attorney-in-fact
II-8
<PAGE> 143
INDEPENDENT AUDITORS' REPORT
To the Board of Directors of
OpTel, Inc.:
We have audited the financial statements of OpTel, Inc. and subsidiaries as
of August 31, 1997 and 1996, and for each of the years ended August 31, 1997 and
1996, the period from January 1, 1995 to August 31, 1995, and the year ended
December 31, 1994; such financial statements and report are included herein. Our
audits also included the financial statement schedule of OpTel, Inc. listed in
Item 16. This financial statement schedule is the responsibility of the
Corporation's management. Our responsibility is to express an opinion based on
our audits. In our opinion, such financial statement schedule, when considered
in relation to the basic financial statements taken as a whole, presents fairly
in all material respects the information set forth therein.
DELOITTE & TOUCHE LLP
October 14, 1997
Dallas, Texas
<PAGE> 144
SCHEDULE II
VALUATION AND QUALIFYING ACCOUNTS
($ IN THOUSANDS)
<TABLE>
<CAPTION>
DEDUCTIONS,
BALANCE AT CHARGED TO WRITE-OFFS BALANCE AT
BEGINNING OF COSTS AND AND END OF
PERIOD EXPENSES RECOVERIES PERIOD
------------ ---------- ----------- ----------
<S> <C> <C> <C> <C>
ALLOWANCE FOR DOUBTFUL ACCOUNTS
Nine month period ended May 31, 1998........ $1,125 $1,722 $(1,324) $1,523
Year ended August 31, 1997.................. 542 1,788 (1,205) 1,125
Year ended August 31, 1996.................. 473 1,376 (1,307) 542
Period ended August 31, 1995................ 148 372 (47) 473
Year ended December 31, 1994................ 0 148 0 148
</TABLE>
<PAGE> 145
EXHIBIT INDEX
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION
------- -----------
<C> <S>
1.1 -- Proposed Form of Underwriting Agreement.*
2.1 -- Purchase Agreement (the "ICS Purchase Agreement") among
OpTel, ICS and ICS Licenses, Inc. dated as of March 4,
1998.(4)
2.2 -- Amendment Number One to the ICS Purchase Agreement dated
as of March 4, 1998.(4)
2.3 -- Purchase Agreement (the "Phonoscope Purchase Agreement")
dated as of August 13, 1997 among OpTel, Phonoscope,
Ltd., Phonoscope Management L.C., Lee Cook, Alton Cook
and Lee Cook Family Trust.(2)
2.4 -- Amendment Number One to the Phonoscope Purchase Agreement
dated as of August 13, 1997.(4)
2.5 -- Amendment Number Two to the Phonoscope Purchase Agreement
dated as of August 13, 1997.(4)
3.1 -- Amended and Restated Certificate of Incorporation of
OpTel, together with all amendments thereto.*
3.2 -- Amended and Restated Bylaws of OpTel.*
4.1 -- See the Amended and Restated Certificate of Incorporation
and the amendments thereto filed as Exhibit 3.1 and the
Amended and Restated Bylaws filed as Exhibit 3.2.
4.2 -- Certificate of Designation of Voting Power, Designations,
Preferences, Limitations, Restrictions and Relative
Rights of the Series A Preferred.(4)
4.3 -- Certificate of Designation of Voting Power, Designations,
Preferences, Limitations, Restrictions and Relative
Rights of the Series B Preferred.(4)
4.4 -- 1997 Notes Purchase Agreement dated February 7, 1997
between OpTel and Salomon Brothers Inc and Merrill Lynch,
Pierce, Fenner & Smith Incorporated.(1)
4.5 -- Registration Agreement, dated as of February 14, 1997,
between OpTel and Salomon Brothers Inc and Merrill Lynch,
Pierce, Fenner & Smith Incorporated.(1)
4.6 -- Common Stock Registration Rights Agreement, dated as of
February 14, 1997, among OpTel, VPC, GVL and Salomon
Brothers Inc and Merrill Lynch, Pierce, Fenner & Smith
Incorporated and U.S. Trust Company of Texas, N.A.(1)
4.7 -- Registration Rights Agreement, dated as of August 15,
1997, between OpTel and CDPQ.(2)
4.8 -- Registration Rights Agreement dated as of April 9, 1998
between OpTel, ICS, Nomura and MCI.(4)
4.9 -- Warrant Agreement dated as of September 1, 1996 between
OpTel and James A. Kofalt.(1)
4.10 -- Warrant Agreement, dated as of July 11, 1997, between
OpTel and Rory O. Cole.(2)
4.11 -- Indenture, dated as of February 14, 1997, between OpTel
and U.S. Trust Company of Texas, N.A., as Trustee.(1)
4.12 -- Form of 1997 Note (included in Exhibit 4.10).(1)
4.13 -- Escrow Agreement, dated as of February 14, 1997, between
OpTel and U.S. Trust Company of Texas, N.A., as Trustee
and as Escrow Agent.(1)
4.14 -- 1998 Notes Purchase Agreement dated as of June 29, 1998
between OpTel, Salomon Brothers Inc, Goldman, Sachs & Co.
and CIBC Oppenheimer.(6)
4.15 -- Registration Agreement dated as of July 7, 1998 between
OpTel and Salomon Brothers Inc, Goldman, Sachs & Co. and
CIBC Oppenheimer.(6)
4.16 -- Indenture dated as of July 7, 1998 between OpTel and U.S.
Trust Company of Texas, N.A., as Trustee.(6)
4.17 -- Form of 1998 Note (included in Exhibit 4.16).(6)
</TABLE>
<PAGE> 146
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION
------- -----------
<C> <S>
4.18 -- Escrow Agreement, dated as of July 7, 1998 between OpTel
and U.S. Trust Company of Texas, N.A., as Trustee and
Escrow Agent.(6)
4.19 -- Form of Stock Certificate for the Class A Common Stock.*
5.1 -- Opinion of Kronish, Lieb, Weiner & Hellman LLP.*
8.1 -- Opinion of Kronish, Lieb, Weiner & Hellman LLP re: Tax
matters (included in Exhibit 5.1)
10.1 -- Stockholders' Agreement, dated as of December 22, 1994,
between VPC, Vanguard, Vanguard Communications, Inc.
("General Partner") and OpTel.(1)
10.2 -- Registration Rights Agreement, dated as of December 22,
1994, between OpTel and Vanguard.(1)
10.3 -- Settlement Agreement, dated as of August 1, 1996, between
Vanguard, General Partner, Pacific Capital Group, Inc.
("Pacific"), VPC, OpTel and GVL.(1)
10.4 -- Amendment, dated as of February 17, 1997, between
Vanguard, General Partner, Pacific, VPC, OpTel and
GVL.(1)
10.5 -- Form of Convertible Note (included as Exhibit B to the
Amendment referenced as Exhibit 10.4 hereto) and a list
of the issue dates and principal amounts of all
outstanding Convertible Notes (included as Schedule 1 to
the Amendment referenced as Exhibit 10.4 hereto).(1)
10.6 -- Stockholders' Agreement dated as of August 15, 1997 by
and among VPC, CDPQ and OpTel.(3)
10.7 -- Stockholders' Agreement dated as of April 9, 1998 among
OpTel, Nomura, MCI, GVL and ICS.(4)
10.8 -- Lease Agreement dated July 25, 1995 between Space Center
Dallas, Inc. and OpTel.(1)
10.9 -- First Amendment to Lease Agreement dated August 8, 1996
between Space Center Dallas, Inc. and OpTel.(1)
10.10 -- Amended and Restated Incentive Stock Plan of OpTel.*
10.11 -- Annual Bonus Plan of OpTel.(1)
10.12 -- 1998 Employee Stock Purchase Plan of OpTel.*
10.13 -- Employment Agreement between Louis Brunel and OpTel dated
November 15, 1996.(1)
10.14 -- Employment Agreement between Rory Cole and OpTel dated
January 3, 1997.(1)
10.15 -- Employment Agreement between Michael Katzenstein and
OpTel dated September 18, 1995.(1)
10.16 -- Separation and Consulting Agreement, dated as of
September 1, 1996, between OpTel and James A. Kofalt.(1)
10.17 -- Separation Agreement dated as of July 11, 1997, between
OpTel and Rory O. Cole.(4)
10.18 -- Assignment Agreement, dated as of February 14, 1997,
among TVMAX, Sunshine Television Entertainment, Inc.,
Richey Pacific Cablevision, Inc., IRPC Arizona, Inc. and
THI.(1)
10.19 -- Equipment License and Services Agreement, dated as of
February 14, 1997, between TVMAX and THI.(1)
10.20 -- Form of Shareholders Option Agreement, dated as of
February 14, 1997, between TVMAX and each of the
shareholders of THI, together with a list of the
shareholders of THI.(1)
10.21 -- Option Agreement, dated as of February 14, 1997, between
TVMAX and THI.(1)
10.22 -- City of Houston, Texas, Ordinance No. 89-338 dated March
29, 1989 granting to PrimeTime Cable Partners I, Ltd. the
right to operate for 15 years a Community Antenna
Television System, and subsequent ordinances consenting
to assignment of rights to EagleVision and to TVMAX
Communications (Texas), Inc.(1)
</TABLE>
<PAGE> 147
<TABLE>
<CAPTION>
EXHIBIT
NUMBER DESCRIPTION
------- -----------
<C> <S>
10.23 -- City of Houston, Texas, Ordinance No. 97-285 dated March
19, 1997, granting TVMAX Communications (Texas), Inc. a
temporary permit to operate a Telecommunications
Network.(1)
10.24 -- City of Houston, Texas, Ordinance No. 97-1088 dated
September 3, 1997, extending to TVMAX Communications
(Texas), Inc. a temporary permit to operate a
Telecommunications Network (originally granted pursuant
to the permit referenced in Exhibit 10.23 hereto).(2)
10.25 -- City of Houston, Texas, Ordinance No. 97-1567 dated
December 23, 1997, granting to TVMAX Communications
(Texas), Inc. a franchise to operate a Telecommunications
Network (superseding and replacing the temporary permits
referenced in Exhibits 10.23 and 10.24 hereto).(4)
10.26 -- Amendment Number 001 to the Videotron/Lucent Agreement,
dated August 28, 1997, among Videotron Telecom Ltee and
Lucent Technologies Canada Inc. and TVMAX and Lucent
Technologies Inc.(2)
10.27 -- Credit Agreement dated as of December 19, 1997 (the
"Credit Agreement") among TVMAX, OpTel, Goldman Sachs
Credit Partners L.P., as arranger and syndication agent,
Canadian Imperial Bank of Commerce, individually and as
administrative agent, General Electric Capital
Corporation, individually and as documentation agent, and
the lenders party thereto from time to time
(collectively, the "Lenders").(4)
10.28 -- First Amendment to the Credit Agreement dated as of April
29, 1998.(4)
10.29 -- Interconnection Agreement under Sections 251 and 252 of
the Telecom Act by and between Southwestern Bell
Telephone Company and OpTel (Texas) Telecom, Inc.(2)
10.30 -- Residential Reseller Agreement dated as of May 29, 1998
by and between Teleport Communications Group Inc. and
TVMAX.**
10.31 -- Strategic Alliance Agreement dated as of March 10, 1998
between I(3)S, Inc. and TVMAX.**
21.1 -- List of Subsidiaries of the Company.*
23.1 -- Consent of Kronish, Lieb, Weiner & Hellman LLP.*
23.2 -- Consent of Deloitte & Touche LLP.
24.1 -- Power of Attorney (included as part of the signature page
of OpTel's registration statement on Form S-1 filed with
the Commission on June 5, 1998)
</TABLE>
- ---------------
(1) Filed as an exhibit to OpTel's registration statement on Form S-4 filed with
the Commission on April 10, 1997.
(2) Filed as an exhibit to the Company's 10-K filed with the Commission for
fiscal year ended August 31, 1997.
(3) Filed as an exhibit to the Company's 10-K/A filed with the Commission for
fiscal year ended August 31, 1997.
(4) Filed as an exhibit to OpTel's registration statement on Form S-1 filed with
the Commission on June 5, 1998.
(5) Filed as an exhibit to Amendment No. 1 to OpTel's registration statement on
Form S-1 filed with the Commission on June 24, 1998.
(6) Filed as an exhibit to Amendment No. 2 to OpTel's registration statement on
Form S-1 filed with the Commission on July 20, 1998.
* To be filed by Amendment to this Registration Statement.
** Certain provisions of this exhibit have been filed separately with the
Commission pursuant to an application for confidential treatment.
<PAGE> 1
EXHIBIT 10.30
RESIDENTIAL RESELLER AGREEMENT
THIS AGREEMENT is made and entered into this 29th day of May, 1998, by and
between TELEPORT COMMUNICATIONS GROUP INC., a Delaware corporation with a
principal office located at One Teleport Drive, Staten Island, NY 10311
(hereinafter "TCG"), and TVMAX TELECOMMUNICATIONS, INC., d/b/a OpTel, Inc., a
Delaware business corporation with its principal office located at 1111 W.
Mockingbird Lane, Suite 1000, Dallas, Texas 75247 (hereinafter "Reseller"), for
the purpose of establishing a wholesale provider and reseller relationship
between them.
WITNESSETH:
WHEREAS, TCG is in the business of providing telecommunications services in
certain geographic market areas; and
WHEREAS, Reseller has applied to TCG for the right to rebrand and resell
TCG's services; and
WHEREAS, TCG has agreed to provide services to Reseller pursuant to the
terms and conditions set forth herein.
WHEREAS, TCG and Reseller wish to set forth terms and conditions which
will be applicable to such telecommunications services, as herein defined, of
TCG as may be ordered and furnished from time to time in various metropolitan
areas as herein provided. The services will be offered in each metropolitan area
by an entity. ("Authorized Entity") over which TCG has control as defined below,
and which is either an affiliate or subsidiary of TCG and/or which TCG manages
or is otherwise contractually affiliated with.
NOW, THEREFORE, in consideration of the mutual promises, covenants and
warranties contained herein, and intending to be legally bound hereby, the
parties hereby agree as follows:
ARTICLE 1
DEFINITIONS
Whenever used in this Agreement, as hereinafter defined, the following
terms shall have the respective meanings given to them in this Article 1, unless
the context requires otherwise. Said terms also shall have the said meanings
when used in any exhibit, schedule, attachment, or addendum hereto or in any
document made or otherwise delivered pursuant to this Agreement, unless the
context otherwise requires. Each term defined in this Article 1 shall be deemed
to refer to the singular, plural, masculine, feminine, or neuter as the context
requires.
1
<PAGE> 2
1.1. "AGREEMENT" means this Residential Reseller Agreement, as originally
executed and as the same may be amended, modified and supplemented from time to
time by exhibits, schedules, attachments or addendums executed in accordance
herewith.
1.2. "AFFILIATE" means, when used with reference to a specific Person, any
Person that, directly or indirectly, through one or more intermediaries,
controls, is controlled by or is under common control with such specific Person.
This term shall also include any person who, directly or indirectly, through one
or more intermediaries, has the contractual right or option to acquire or vote
more than 10% of the voting interest of a specific Person.
1.3. "ASSIGNMENT" means a sale exchange, transfer or other disposition of
all or any portion of a Party's rights hereunder.
1.4. "BUILDING" means the structure in which a Residence is housed.
1.5. "BUSINESS DAY" means any day other than Saturdays, Sundays, and legal
holidays.
1.6. "CONTROL" (or the verb form "Controlled") means a Person shall be
deemed to control another Person when such controlling Person has the power,
directly or indirectly, to cause the direction of the management or policies of
such other Person, whether through the ownership of voting securities, by
contract, agency or otherwise.
1.7. "CUSTOMER" means any Residential end-user of the Services, any
commercial end-user of the Services with ten (10) directory numbers or less, or
any leasing office, property management office, or clubhouse located within or
upon a Premises.
1.8. "DIRECTORY NUMBER" or "DN" means a unique ten-digit number which
resides on a TCG switch.
1.9. "EFFECTIVE DATE" means the date of the last necessary signature
hereto.
1.10. "FCC" refers to the Federal Communications Commission.
1.11. "FINAL ORDER" means an action by any applicable federal or state
agency or court as to which: (i) no request for stay by the federal or state
agency or court of the action is pending, no such stay is in effect, and, if any
deadline for filing any such request is designated by statute or regulation, it
has passed; (ii) no petition for rehearing or reconsideration of the action is
pending and the time for filing any such petition has passed;
2
<PAGE> 3
(iii) the federal or state agency or court does not have the action under
reconsideration on its own motion and the time for such reconsideration has
passed; and (iv) no appeal to a court, or request for stay by a court, of the
federal or state agency's or court's action is pending or in effect, and if any
deadline for filing such appeal or request is designated by statute or rule, it
has passed.
1.12. "IXC" means a certified interexchange carrier.
1.13. "LEC" means a local exchange carrier certified as such within its
applicable regulatory jurisdiction.
1.14. "MDU" means multiple dwelling units, typically an apartment complex
or real estate development, but which may also include private single-family
residential developments, mobile home parks, and condominiums; where the
Services may be resold by Reseller to Customers. An MDU may consist of one or
more Buildings.
1.15. "MOU" means a minute of use of TCG's Services hereunder.
1.16. "PARTY" refers to one or both of the parties to this Agreement, TCG
or Reseller, as the context indicates.
1.17. "PERSON" means any general partnership, limited partnership,
corporation, joint venture, trust, business trust, governmental agency,
cooperative, association, individual or other entity, and the heirs, executors,
administrators, legal representatives, successors and assigns of such person as
the context may require.
1.18. "POINT OF DEMARCATION" refers to the point(s) of interface, as
defined in any applicable Service Supplements (see Schedule C) to this Agreement
where each Party will receive the traffic from the other.
1.19. "PREMISES" means the property and any buildings thereon, described in
any applicable Service Supplement(s) attached hereto and incorporated herein
Such Service Supplement(s) may be amended or added to from time to time, or
additional Service Supplements attached, to permit additional properties to be
included in the Premises covered under this Agreement, and such amendment(s)
and/or additional Service Supplements shall be incorporated herein.
1.20. "PROPRIETARY INFORMATION" means information relating to the business,
and operations of TCG, Reseller, or their subsidiaries, affiliates, customers
and consultants including,
3
<PAGE> 4
but not limited to, all technical, marketing and financial information relating
thereto, any information relating to the pricing, methods, processes, financial
data, lists, apparatus, statistics, programs, research, development or related
information of TCG, Reseller or their subsidiaries or affiliates, or TCG's or
Reseller's customers, concerning past, present or future business activities or
operations of said entities or the provision of Services under this Agreement.
1.21. "RESALE SERVICES" are the telecommunications services including but
not limited to: long distance, internet and satellite service obtained by TCG
from a third party and resold to Reseller.
1.22. "RESIDENTIAL" or "RESIDENCE" means any single dwelling unit.
1.23. "SERVICE DATE" refers to the date when TCG notifies Reseller that
Services are available for use.
1.24. "SERVICES OR TCG'S SERVICES" refers to the wholesale switched
telecommunications services and features delineated in Schedules A and B hereto
and Resale Services, purchased by Reseller as an intermediary to be resold
exclusively to Customers in certain geographic market areas.
1.25. "TARIFFED SERVICES" are services offered by TCG pursuant to effective
tariffs filed with the various applicable state public service commissions,
public utility commissions or other similar bodies and/or the FCC.
ARTICLE 2
UNDERTAKING OF THE PARTIES
2.1. SCOPE. Reseller and TCG wish to set forth a standard set of general
terms and conditions which will facilitate Resellers' ability to order and
purchase Services from TCG and market, sell and distribute such Services to
Customers in various metropolitan areas only where TCG and Reseller have legal
authority to do so. The Services will be offered to Reseller by TCG in each
metropolitan area by an Authorized Entity. TCG will notify Reseller from time
to time of the identity of each Authorized Entity for which such terms and
conditions are applicable and of the appropriate procedure for placing orders.
Reseller and Authorized Entity may enter into service order agreements
pertaining to individuals Premises or other agreements supplemental hereto
(together with product descriptions attached thereto, the "Service Supplements")
pursuant to which Authorized Entity will provide Reseller with the Services
commencing on the Service Date (as hereinafter defined) and continuing for the
periods of time and on the other terms and conditions specified
4
<PAGE> 5
on such Service Supplements. The terms and conditions of this Agreement shall
apply to each Service Supplement, whether executed simultaneously herewith or
subsequent hereto.
2.2. SERVICES. The Services that may be ordered under and pursuant to the
terms and conditions of this Agreement are as described and set forth in
Schedules A & B hereto and in any applicable tariffs. These Schedules may be
revised from time to time by TCG in accordance with generally applicable changes
in TCG's Service offerings, provided that the Services shall not be materially
diminished from those set forth in Schedules A & B. TCG will inform Reseller of
any changes in its Services in a timely manner. All orders are subject to the
execution of a Service Supplement by Reseller and acceptance of same by TCG.
2.2.1. ORDERING. Reseller will market the Services to its Customers and
to prospective Customers. When Reseller desires to order Services under this
Agreement the Reseller shall submit to TCG Service Supplement executed by
Reseller in the form attached hereto as Schedule C. Upon acceptance of
Reseller's order, TCG shall execute the Service Supplement.
Procedures for ordering of individual DNs and provision of Services to
Customers shall be established and agreed to by the Parties.
2.2.2. LINE COMMITMENT. The rates set forth in Schedule D are subject to
Reseller meeting the applicable line commitments as set forth in Schedule D,
attached hereto and incorporated herein by reference.
2.2.3. FORECASTING. Upon the Effective Date hereof, Reseller shall submit
to TCG a forecast of the network facilities and DNs it will require from TCG, in
the form attached hereto as Schedule E (hereinafter, the "Forecast") for the
first 3 months of the first in-service quarter and for the first in-service
year. Reseller shall submit a revised rolling Forecast to TCG on the first day
of each quarter thereafter.
2.3. AUTHORITY OF RESELLER. When reselling TCG's Services, Reseller shall
at all times act as a reseller of TCG's Services in connection with its
solicitation of offers from Customers for Services. Reseller shall enter into
agreements with Customers for the Services and TCG shall not be a party to said
agreements. Reseller, as a residential retail provider, shall be limited to
selling Services to its Customers and represents and warrants that it will not
under this Agreement solicit offers for Services or enter into agreements
for the provision of Services to non-residential customers. RESELLER WARRANTS
AND REPRESENTS TO TCG THAT RESELLER WILL INCLUDE IN THE TERMS AND CONDITIONS OF
ITS CONTRACTS WITH ITS CUSTOMERS, DISCLAIMERS OF WARRANTY AND
5
<PAGE> 6
LIMITATIONS ON LIABILITY, GENERALLY CONSISTENT WITH THE PROVISIONS CONTAINED IN
SECTIONS 7.8 THROUGH 7.9 HEREOF, INCLUSIVE. Reseller shall have no right,
however, to enter into a contract on TCG's account or to bind TCG in any
manner.
2.4. RESELLER'S AUTHORIZATIONS. Reseller shall secure and maintain, at its
sole expense, all licenses and permits required by federal, state or municipal
law or regulation for it and its employees, agents or other representatives, to
ensure that Reseller may lawfully offer the Services hereunder and to ensure
Reseller's lawful performance of its obligations under this Agreement.
2.5. TARIFFED SERVICES. Some Services offered by TCG under this Agreement
may be TCG Tariffed Services. Orders for TCG Tariffed Services shall be made in
accordance with the applicable provisions of the TCG tariffs. In the event that
provisions set forth in this Agreement differ from those set forth in the
applicable federal and/or state tariffs, the terms of this Agreement shall be
deemed to waive or modify the terms of the applicable TCG tariff, to the extent
permitted by law. TCG may amend or modify the Services offered under Schedules A
and B, at any time, by ninety (90) days written notice to Reseller, provide that
no such amendment or modification shall operate to materially diminish the
availability of the Services, except to the extent required by general network
changes or facilities upgrades. Reseller shall immediately file a tariff, as
required by applicable law, on all Services purchased from TCG and offered for
sale to Customers.
2.5.1. SERVICE SUPPLEMENTS. The Services provided to Reseller shall be set
forth in Service Supplement(s) (see Schedule C) executed by TCG and Reseller
from time to time during the Term. Each Service Supplement shall include a
description of the location(s) of the Point of Demarcation, the charges, the
estimated Service commencement date, the term during which Services are to be
provided, the estimated DN and facility requirements (i.e. T-1s) and such other
terms and conditions as may be necessary.
2.5.2. When executed by Reseller and accepted by TCG, each Service
Supplement shall be deemed a separate agreement with all the rights and
obligations as provided for herein. All provisions of this Agreement applicable
to the Services described in each Service Supplement shall be incorporated into
and made part of such Service Supplement, except as may be otherwise expressly
provided in such Service Supplement.
2.5.3. In the event of a conflict or inconsistency between the provisions
set forth in this Agreement and those set forth in a Service Supplement, the
provisions of the Service
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Supplement shall be given precedence.
2.6. SERVICE DATE. At such time as TCG completes installation or connection
of the necessary fiber optic facilities and/or equipment to provide the
Services, TCG shall conduct appropriate tests thereon. Upon successful
completion of such tests TCG shall notify Reseller that such Services are
available for use. TCG shall use reasonable efforts, subject to the other
provisions hereof, to make the Services available by the estimated Service Date
specified in the Service Supplement. TCG shall not be liable for any damages
whatsoever resulting from delays in meeting any service dates due to delays
resulting from normal construction procedures. Such delays shall include, but
not be limited to, delays in obtaining necessary regulatory approvals for
construction, delays in obtaining right-of-way approvals and delays in actual
construction work. In the event there is a Reseller or Customer caused delay,
and such delay continues for thirty (30) days after the estimated service date
for any Resale Services, TCG may commence billing Reseller for the Resale
Services effective on such a date. TCG shall commence billing Reseller for the
Resale Services effective on the Service Date and, if applicable, for costs of
IntraLATA or InterLATA calls incurred by the Reseller subsequent to TCG
notifying Reseller that such Services are available for use. For any Resale
Services ordered by Reseller and provided by TCG, Reseller reserves the right to
delay the Service Date, and provide TCG as much advance notice as reasonably
possible, provided Reseller shall be liable to TCG for any applicable delay or
change order charge assessed by the provider of the Resale Services.
2.7. USE. Reseller shall only provide Services to Customers located at the
Premises. The Services shall be available to Reseller as set forth herein.
Reseller shall not use the Services (i) so as to interfere with or impair
service over any of the facilities and associated equipment comprising the fiber
optic cable network and associated equipment utilized by TCG in the provision of
the Services, or (ii) so as to impair the privacy of any communications over
such network and equipment, or (iii) create hazards to any employees or the
public. Reseller shall notify TCG regarding less than Standard operations with
respect to Services.
2.8 MAINTENANCE. TCG shall provide industry standard maintenance services
for the equipment and facilities provided and installed by TCG on its side of
the Point of Demarcation. Except as provided for in a Service Supplement, TCG
shall have no responsibility for the installation, maintenance and repair of any
kind with respect to equipment and facilities not provided and installed by TCG
for equipment and facilities or beyond the Point of Demarcation. For all repair
requests, Reseller shall establish pre-screening guidelines, subject to TCG's
prior
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consent, which shall be adhered to prior to referring trouble to TCG. Reseller
shall pay TCG for handling troubles that are found not to be in the TCG network,
as provided for in Schedule D. The Parties agree that TCG may contact Reseller's
Customers, if in its sole discretion, TCG deems it necessary for maintenance
purposes. Neither Party shall rearrange, move, disconnect, remove or attempt to
repair any facilities owned by the other Party, except with the written consent
of such other Party.
Reseller may order maintenance and repair of equipment and facilities installed
by TCG from the Point of Demarcation to the Residence, in accordance with
Schedule D.
2.9. RESALE SERVICES. TCG will use reasonable efforts to obtain, monitor
and provide Resale Services requested by Reseller. TCG shall use reasonable
efforts to obtain a sufficient quantity of telephone numbers to meet Reseller's
requirements, subject to availability and payment by Reseller. Should Reseller
request that TCG reserve additional numbers for future requirements, Reseller
shall pay associated reservation charges imposed by TCG until and including such
time as those numbers are in actual use which shall be no higher on a pro rated
basis than those charges imposed by the Resale Service provider. For DID
trunking, Reseller shall pay the associated reservation charges imposed by TCG
throughout the term of this Agreement which shall be no higher on a pro rated
basis than those charges imposed by the Resale Service provider.
The following special provisions apply to the provision of Resale Services, as
applicable: (i) Reseller's use of the Resale Services shall be subject to all
applicable terms and provisions contained in the applicable tariffs of the
providers of Resale Services as the same may be amended from time to time to the
same extent as if the tariffs were those of TCG. TCG shall notify Reseller, in
writing, which Services are subject to the tariffs of another service provider,
and shall furnish Reseller with a copy of the tariff provisions governing such
Resale Services, and shall notify Reseller of any amendments to such tariffs
upon learning of such amendments. (ii) in the event of a rate increase in the
tariffs for Resale Services, TCG may amend Schedule D to increase its
corresponding rates to Reseller on a pro rata basis to fully recover such
increase, notwithstanding anything to the contrary in any other agreement
between Reseller and TCG. If the Resale Services have a term requirement,
Reseller will be responsible to pay all charges through the end of the term, or
any applicable termination charges imposed by the provider of the Resale
Services in the event that Reseller terminates the Resale Services before the
end of the term, provided that, prior to the provision of any such Resale
Service, TCG notifies Reseller, in writing of the term requirement, applicable
termination charges and other terms and conditions relating to that requirement.
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(iii) TCG makes no representations, warranties or guarantees regarding the
quality, availability, installation or maintenance of the Resale Services.
Reseller's sole remedy in the event that such Resale Services are of poor
quality, are unavailable, or are not installed or repaired properly or on a
timely basis are such credits or other remedies as TCG may actually recover from
the provider of the Resale Services. TCG shall, at Reseller's request, permit
Reseller to seek such credits and other remedies directly from the underlying
service provider if permitted under TCG's contract with the service provider
or, in the alternative, act on TCG's behalf in doing so. Any rights to terminate
Service or receive credit for Service Outage, and any representations or
warranties contained in this Agreement or a Service Supplement between TCG and
Reseller relating to quality, availability or maintenance of Services shall not
apply to the Resale Services.
2.10. RIGHTS-OF-WAY. Except as otherwise provided herein or on a Service
Supplement and subject to Section 3.1.1., any and all costs associated with
obtaining and maintaining rights-of-way, lease, license or access agreement from
the Point of Demarcation to the Building or inside the Building, including, but
not limited to, the costs of installing conduit or of altering the structure or
Building to permit installation of facilities, shall be borne by Reseller. In
the event the Point of Demarcation is located within the Customer's Residence,
Reseller shall bear any and all costs associated with obtaining and maintaining
the rights-of-way, lease, license or access agreement from the Point of
Demarcation to the Customer Residence. Reseller's use of rights-of-way obtained
by TCG shall in all respects be subject to the terms, conditions and
restrictions of such rights-of-way and of agreements between TCG and such third
parties relating thereto, including without limitation, the duration applicable
to and the condemnation of such rights-of-way, and shall not be in violation of
any applicable governmental ordinance, law, rule, regulation or restriction.
Where applicable, Reseller agrees that it shall assist TCG at TCG's reasonable
expense in the procurement and maintenance of such right-of-way.
ARTICLE 3
RATES, PAYMENT AND COLLECTIONS
3.1. RATES FOR SERVICES. Subject to the following sections of this
Article 3, Reseller will be charged and shall pay for the Services at the
rates set forth in the attached Schedule D, which is hereby incorporated by
reference. Such rates represent a negotiated agreement between the Parties for
Services. The Parties agree to meet on an annual basis, on or about the
anniversary of the execution of this Agreement, to review the rates for
Services as they relate to market conditions, on a market-by market basis.***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION
PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY)
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***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION
PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY)
3.1.1. Except as otherwise provided in a Service Supplement, Reseller
shall: (i) acquire, install and maintain all access equipment and facilities
from the Point of Demarcation to the Residence, including all associated cable
and inter- and intra-Building and intra-Residence cabling compatible with TCG's
existing switching equipment and network architecture, (ii) acquire TCG
equipment or equipment which meets TCG's standard requirements or which is
otherwise approved by TCG (i.e. the subscriber line carrier, digital loop
carrier or access node and associated line card equipment), (iii) provide
transport and maintenance of the equipment, by whomever provided, from the Point
of Demarcation to the Residence, or from the point at which it leaves the
digital loop carrier, or the access node, whichever is applicable, (iv) provide
customer support and billing services to Customers, (v) maintain the TCG
specified environment for Reseller's and/or TCG's equipment and facilities; and
(vi) provide appropriate file record information and dataline services for
information transfers.
3.2. BILLING; LATE PAYMENT; BILLING DISPUTES. Recurring and nonrecurring
charges shall be billed as incurred and paid by Reseller in full within
forty-five (45) days of receipt of TCG's invoice. Any amount not received within
the forty-five (45) day period will be subject to a late charge of 1 1/2% per
month or the maximum amount permitted by law, whichever is less. Reseller shall
review each invoice promptly and notify TCG of any discrepancies within sixty
(60) days of receipt of each invoice. TCG shall promptly review any such notice
and in the event TCG determines that any billing adjustments in Reseller's favor
are required in TCG's reasonable judgement, TCG shall provide a credit to
Reseller on the next feasible invoice. In the event that TCG fails to provide to
Reseller the computerized usage recording system for a billing period within
ninety (90) days following the expiration of such billing period, TCG shall
provide Reseller a credit for such missed billing period based on an average of
usage for the prior three (3) months for such Premises. Reseller shall pay all
sales, use, gross receipts, excise, access, bypass or other local, state and
federal taxes or charges, however designated, imposed on or based upon the
provision, sale or use of the Services (excluding taxes on TCG's net income).
Such taxes shall be separately stated on the applicable invoice. Upon proof of
tax exemption certification
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from Reseller, the total amount billed to Reseller will not include any taxes
due from the Customer. In such event, Reseller will be solely responsible for
the computation, tracking, reporting and payment of all sales, use, gross
receipts, excise, access, bypass or other local, state and federal taxes or
charges, however designated, imposed on or based upon the provision, sale or use
of the Services (excluding taxes on TCG's net income). Reseller shall also
collect and remit any charges, surcharges, taxes, etc., however designated, as
required by any governmental or quasi-governmental authority, including by way
of illustration but not by way of limitation, E 9-1-1 surcharges.
3.2.1. Non-recurring charges per DN shall be waived by TCG, for an initial
six (6) month period, when Reseller either: (i) executes a Service Supplement(s)
for provision of TCG Services to a Premises in which Reseller has already been
providing telecommunications services prior to executing such Service
Supplement(s) with TCG; or (ii) enters into an agreement with the owner of an
existing building or MDU for the provision of TCG Services to residents of such
existing building or MDU.
3.3 CREDIT. TCG may perform an evaluation of Reseller's credit if there is
a material change in Reseller's creditworthiness and it is determined by TCG to
be reasonably necessary as a condition to providing services hereunder, and may
impose a cash deposit (in an amount not to exceed the average total monthly
billings to Reseller over the preceding three (3) month period) as security for
payment. A "material change" in Reseller's creditworthiness shall mean a
negative movement in Reseller's bond rating of equal to, or greater than, two
(2) rating levels according to Standard & Poor's Bond Rating Index, or if
Reseller is in arrears in its payments hereunder for good faith nondisputed
amounts for two (2) consecutive months and Reseller has failed to pay such sums
for more than ten (10) days after written notice of such failure from TCG.
Customers' creditworthiness is the sole responsibility of Reseller.
Reseller shall make all payments required hereunder regardless of whether
Customer makes payment to Reseller.
ARTICLE 4
TERM OF AGREEMENT; TERMINATION
4.1. EFFECTIVE DATE; RENEWAL. This Agreement shall become effective upon
the Effective Date and shall remain in effect for a period of six (6) years
unless otherwise terminated in accordance herewith. Unless notice is given as
provided herein, this Agreement automatically shall be renewed for successive
periods of two (2) years. In no event shall the minimum term of any Service
Supplement be less than twenty-four (24) months. The terms and conditions of
this Agreement shall apply to any
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Schedule C that remains unexpired after the end of the term.
4.2. TERMINATION EVENTS.
4.2.1 TERMINATION BY AGREEMENT. This Agreement shall be terminable by
either Party at the end of the initial or then-current renewal term upon written
notice given at least ninety (90) days prior to the end of the then-current
term. In the event that this Agreement is not renewed or Reseller does not give
TCG ninety (90) days written notice of its intent not to renew prior to the
termination date, this Agreement shall continue on a month to month basis. In
such event, either Party may terminate this Agreement upon thirty (30) days
prior written notice. In the event that TCG continues to provide Service
following termination of the term, such Service shall be provided at TCG's then
current tariffed residential retail rates or, in the absence of such rates, at a
rate determined by the applicable state and/or federal regulatory agency having
jurisdiction over the subject matter hereof.
4.2.2 INSOLVENCY. Either Party may terminate this Agreement or service
under any Service Supplement to this Agreement upon thirty (30) days notice to
the other Party in the event of: (1) an inability by the other party to pay its
debts as they come due, (2) the entering into by the other Party of a
composition or other arrangement with its creditors, the appointment of a
trustee or receiver, with or without consent, for the other Party of all or any
substantial portion of its property, or (3) the filing of a petition for relief
by or against the other Party under the Bankruptcy Code or any similar federal
or state statute (including moratorium laws); provided, however, that in the
case of an involuntary petition, there shall be no right of cancellation
hereunder if such Petition is dismissed within sixty (60) days after the filing
thereof.
4.2.3. LOSS OF OPERATING AUTHORITY. Affected Service Supplements to this
Agreement shall immediately terminate without notice and without liability or
further obligation on the part of either Party to the other if, by Final Order,
either Party loses its authority to provide the Services contemplated hereunder,
or if such authority is suspended or not renewed; provided, however, in such
event, both Parties shall do all that is within their lawful ability to prevent
loss of operating authority and termination of Service without notice to the
other Party or Customers and, for the Parties to assist each other in the
orderly transfer of Service to another provider (if not TCG).
If such authority is lost, suspended or not renewed with regard only to a
portion of the Services or service areas, then the provisions of this Section
4.2.2 shall only apply with regard to the Services or service area for which
authority is lost,
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suspended or not renewed. The provisions of this Section 4.2.2 shall not be
construed to affect or release either party from any obligation to pay for
Services provided prior to the automatic termination hereunder.
4.2.4. GOVERNMENTAL AUTHORIZATIONS. (a) The obligations of TCG to
provide the Services is contingent upon its obtaining and retaining at its
expense such approvals, consents, governmental authorizations, rights of entry
and rights of way, licenses, franchises, certificates, and permits, including
those of the FCC and any applicable state regulatory agency, or state, county
or municipal or quasi-municipal body ("Authorizations"), as may be required or
be deemed necessary by TCG in order to effectuate this Agreement. TCG shall use
best efforts to obtain and maintain in effect all such approvals, consents,
authorizations, licenses, certificates and permits as may be required to be
obtained in order to effectuate this Agreement. TCG shall be entitled to take,
and shall have no liability whatsoever for, any action necessary to bring the
Services into conformance with any rules, regulations, orders, decisions, or
directives, of the FCC and any applicable state regulatory agency, or state,
county or municipal or quasi-municipal body and Reseller shall fully cooperate
in and take such action as may be requested by TCG to comply with any such
rules, regulations, orders, decisions or directives. (b) Reseller shall use
best efforts to obtain and maintain in effect all such Authorizations as may
be required to permit Reseller to perform its obligations hereunder. (c) In the
event that TCG or Reseller is unable to obtain or maintain Authorizations, TCG
shall have the right to immediately terminate this Agreement and/or any or all
Service Supplements.
4.2.5. OTHER EVENTS OF TERMINATION. If at any time during the term,
all or any significant portion of the fiber optic or other facilities or
associated equipment or rights-of-way, easements, license or lands, or the
rights thereto, used to provide the Services shall be taken for any public or
quasi-public purpose by any lawful power or authority by the exercise of the
right of condemnation or eminent domain, TCG shall be entitled to terminate
this Agreement or the applicable portions hereof upon written notice to
Reseller. If at any time during the term all or any significant portion of the
fiber optic or other facilities or associated equipment used to provide the
Services shall, in TCG's judgment, become inoperable and beyond economically
or technologically feasible repair, TCG shall promptly inform Reseller thereof
in writing and TCG shall be entitled to terminate this Agreement or the
applicable portions hereof. In the event that such casualty is caused by the
willful misconduct or negligence of Reseller or Customer or by Reseller's
noncompliance with its obligations under this Agreement, then TCG may perform
such repairs at Reseller's expense.
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4.3 EVENTS OF DEFAULT. In addition to any other events of default set
forth in this Agreement, the following shall also constitute an event of
default hereunder: (i) the failure of Reseller to make any payments due
hereunder for a period of ten (10) days after written notice that the date such
payment is past due; (ii) the violation by either Party of any material term or
provision of this Agreement or the failure of either Party to perform any of
its material obligations hereunder for a period of thirty (30) days after
written notice and opportunity to cure; (iii) the misapplication or misuse, as
provided herein, by Reseller of TCG's Services for a period of thirty (30) days
after written notice and opportunity to cure; (iv) a consistently poor payment
record such that Reseller is in arrears in its payments hereunder for three (3)
or more consecutive months and Reseller fails to cure same within ten (10) days
following written notice there of by TCG; (v) any act pursuant to this
Agreement and use of the Services that violates applicable federal or state law
or regulation or other unlawful act; (vi) the failure of Reseller to abide by
the terms of Sections 5.1, 5.2 and 7.4 for a period of thirty (30) days after
written notice and opportunity to cure; or (vii) the willful or intentional
violation by Reseller of any term or provision of this Agreement which is not
cured within thirty (30) days after written notice thereof from TCG. A failure
under clause (i) shall not be an event of default if such failure follows a
bona fide dispute by such party regarding the applicable payment which such
party is working in good faith to resolve within thirty (30) days of the date
of TCG's notice or if such failure relates to charges for which the failing
party has requested backup data or verification which has not yet been received.
4.4 REMEDIES IN EVENT OF DEFAULT. Upon the occurrence of an event of
default as defined herein, TCG, may at its sole option elect one or more of the
following: (i) terminate this Agreement whereupon any amounts due by Reseller to
TCG under this Agreement, including TCG's capital expenditures in providing
Service to Reseller's Customers hereunder, for which Reseller is obligated
pursuant to Section 4.4.2., shall become immediately due; (ii) suspend and/or
terminate, pursuant to Section 4.4.1., all or any part of the applicable
Services, Service Supplements, this Agreement and/or cutover Customers' Service
to TCG; (iv) and/or (iii) pursue any other remedies as may be provided by law or
in equity. In the case of a default by TCG under 4.3., Reseller may terminate
the obligation of Reseller to resell exclusively TCG's services as provided in
Section 7.3. below, terminate this Agreement, terminate the applicable Service
Supplement and/or pursue any other remedies that may be available at law or in
equity. Following the expiration or a termination of this Agreement or the
Services for any reason, TCG agrees not to interrupt the telephone services then
being provided to Reseller's Customers, but instead to participate in an orderly
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transition of Reseller's Customers form TCG's Services to services provided by
Reseller or another provider or, in the case of termination due to Reseller's
default, to services provided by TCG directly as provided in Section 4.4.1.
Notwithstanding such termination, TCG shall continue to bill for, and Reseller
shall continue to be responsible for, all charges for Services provided by TCG
during such transition. Reseller shall use all commercially reasonable efforts
to hasten the transition of the affected Customers to services being provided by
Reseller, another provider or TCG directly as provided in Section 4.4.1. If
reasonable under the circumstances, TCG shall be entitled to demand that
Reseller establish a security deposit, letter of credit or other reasonable and
appropriate mechanism to ensure Reseller's ability to pay for the Services
provided by TCG during the transition period.
4.4.1. In the event (a) TCG terminates this Agreement or any Service
Supplement pursuant to Section 4.4 due to a bona fide default by Reseller, and
(b) TCG certifies by written notice to Reseller that applicable law prohibits
TCG from discontinuing the Services then being provided by TCG to Reseller's
Customers without cause so long as each customer is current in the payment for
its services, then Reseller, in its discretion, shall have a period (the
"Transition Period") of up to one hundred twenty (120) days from the date of
such notice to arrange for services comparable to the Services (or such
services as may be required to be provided under applicable law) to be
furnished by Reseller directly or another company. TCG and Reseller agree to
cause their representatives to meet as soon as possible to attempt to resolve
any disputes that may arise concerning TCG's certification. During the
Transition Period, TCG shall continue to provide the Services without
interruption, and Reseller shall continue to pay for the Services in accordance
with this Agreement, including without limitation Sections 4.4 and 6.15 hereof.
If Reseller has not arranged for the provision of services to its Customers,
comparable to the Services, to be furnished by Reseller or another company by
the expiration of the Transition Period and TCG has certified by written notice
to Reseller as described in clause (b) above, then, upon written request by
TCG, (1) Reseller shall send written notice to its Customers directing them to
make further payments for the Services directly to TCG, (2) Reseller shall
cooperate with TCG in the cutover of each Customer's Service to TCG, and (3)
TCG may enter into direct contracts with Reseller's Customers and bill such
Customers directly, with no compensation being due Reseller therefor. Reseller
shall:
(i) cooperate with TCG to enable TCG to bill and collect payment from
Customers for Services, especially including Resale Services;
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(ii) promptly release to TCG Customer billing, customer Service,
maintenance and repair records and any other records or information needed
by TCG to provide Service to and bill and collect payment from Customers for
Services, especially Resale Services;
(iii) cooperate with TCG to achieve, in TCG's sole discretion, a smooth
and orderly transfer of the Customer relationship and a cutover of Service
from Reseller to TCG or termination of Service to Customers;
(iv) use reasonable efforts to assign to TCG, at no cost or expense to
TCG, the benefit of any license agreements, leases, or other rights to enter
into the Building and place equipment and facilities therein and to provide
Services therein, and any other right necessary or desirable for TCG to
provide uninterrupted Service to Customers; and
(v) promptly release to TCG any and all records and tapes constituting,
evidencing, bearing upon or related to cable and pair numbers, and necessary
information concerning in house cable wiring, the Building cable management
system, and the equipment and facilities between the Point of Demarcation
and the Customers' Residences, and any other information necessary or
desirable for TCG to provide uninterrupted Service to Customers.
4.4.2. In the event that TCG constructs upon mutual agreement of
the parties additional network in order to reach the Point of Demarcation,
wherever located and such mutual agreement includes Reseller's agreement to
reimburse TCG for the cost of constructing such additional network, and in the
event that Reseller defaults hereunder, then Reseller shall reimburse TCG the
cost of constructing such additional network, to the extent that such cost has
not been recovered by TCG through payments from Reseller prior to such default,
which cost shall include but not limited to materials, equipment and facilities,
engineering and legal fees, employee time, consulting fees, subcontractors
costs, right of way acquisition, building entry fees, municipal, county or state
franchise or other related fees.
4.5. SPECIFIC PERFORMANCE. The parties shall have the right to enforce
the provisions of this Article 4 by obtaining an injunction or specific
performance from any court of competent jurisdiction. Additionally, if either
party willfully breaches any material term of this Article 4, whether or not
TCG exercises its option to terminate this Agreement, the other party shall be
entitled to recover reasonable attorneys' fees, costs and expenses in
redressing such breach. The provisions of this Section 4.5 shall survive
termination of this Agreement.
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4.6. ALTERNATIVE REMEDIES. The remedies set forth in this Article 4 are
cumulative and in addition to, and not in limitation of, other remedies
available at law or in equity. None of the remedies specified in this Article 4
for any default or breach of this Agreement shall be exclusive.
ARTICLE 5
MARKETING STANDARDS
5.1. TRADE NAMES AND TRADEMARKS. All trade names, trademarks and service
marks owned or employed by a Party or any subsidiary or affiliate of that Party,
used or employed in the Party's business operation, shall remain the sole and
exclusive property of that Party, or such subsidiary or affiliate, and such
trade names, trademarks and service marks shall not be used by the other Party
without the prior written consent of the Party or such subsidiary or affiliate.
Each Party shall immediately discontinue any unauthorized use of the other
Party's marks and names upon demand and shall discontinue all use of the other
party's marks and names upon termination hereof.
5.2. ADVERTISING. TCG shall establish standards for all advertising,
promotional, and Customer training materials used or distributed by Reseller
which both relate to the Services and refer to TCG. Reseller may refer to
itself as an authorized Reseller of TCG Services whenever it refers to the
Services in promotional, advertising, or other materials. In addition, Reseller
shall provide to TCG for its prior review and written approval which shall not
be unreasonably withheld or delayed, drafts of all promotional, advertising or
similar materials or activity (i) that refers to TCG, (ii) that TCG has not
approved, and (iii) using or displaying TCG's name or referring to Reseller as
an authorized distributor of TCG Services. Such review and standards will be
limited to factual matters pertaining to Services furnished by TCG and use of
TCG's marks and name. Reseller agrees to change or correct, at Reseller's
expense, any such material or activity which TCG, in its reasonable sole
judgment, determines to be inaccurate, misleading or otherwise objectionable.
5.3 MANAGERIAL TRAINING. If requested by Reseller, TCG shall provide
managerial, operational and customer service training, sales techniques and
marketing strategies regarding its Services at a TCG designated training
center. Such managerial training will be provided by TCG at Reseller's
cost. Such cost shall be mutually agreed-upon by the Parties.
5.3.1. If Reseller requests training at a location other than a TCG
designated training center, then the reasonable expenses for TCG's instructors,
Reseller's managerial and sales employees who obtain training hereunder shall
be paid by Reseller. Expenses
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shall include, but not be limited to: air fare (or other travel expense);
lodging; meals; local transportation to TCG's training site; and incidental
reasonable expenses.
5.4. CUSTOMER SERVICE. Reseller shall be responsible to take Customer
orders for service, disconnection, maintenance, repair, and to respond to
Customer calls. Reseller shall be the primary point of customer contact for all
Customer service ordering activities and repair calls. Reseller shall ensure
that its Customer Service Representatives ("CSRs") are trained and/or
experienced in customer service for telephone customers. Reseller's CSRs shall
be trained to accurately answer common customer questions such as the procedure
to take a telephone off call forwarding, the procedure to remove a telephone
from call block, etc. Reseller shall train the CSRs in troubleshooting in order
to minimize unnecessary repair or maintenance calls.
ARTICLE 6
OPERATING DUTIES OF THE PARTIES
6.1. CUSTOMER SUBSCRIPTION AND SERVICE. TCG shall provide and Reseller
shall use TCG's pre-printed service order forms and procedures to ensure the
timely and accurate implementation of new service requests. Such applications
shall then be forwarded by Reseller to TCG within no more than three (3)
Business Days after execution. In ordering the Services, Reseller agrees to
comply with all of TCG's customer service procedures regarding TCG's Services
hereunder.
6.2. RESELLER'S REPRESENTATIONS; CONTRACTS. Reseller shall make no
representations, warranties, promises understandings, or agreements concerning
TCG or TCG's Services not approved in advance by TCG. Reseller may represent
itself as a reseller of TCG's Services.
6.3. CONDUCT OF RESELLER. In performing this Agreement, each Party shall:
(a) conduct itself in an honest, professional, and ethical manner and
comply with all applicable statutes, ordinances, and regulations; and
(b) do nothing which would tend to discredit, dishonor, reflect adversely
upon or in any manner injure the reputation of the other Party; and
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(c) employ only personnel who they determine are fully qualified through
education and experience to perform their duties; and
(d) deal directly with, and only with those personnel designated by the
other Party personnel for all purposes and with regard to all matters that
arise hereunder. The subject personnel will be designated by each Party
upon the execution of this Agreement.
6.4 ACCESS TO SITE. As a condition of TCG providing Services hereunder,
Reseller shall arrange access by TCG to any of the rights-of-way, conduit and
equipment space, buildings and telephone rooms at the Point of Demarcation, the
Customer premises and in any other space so that TCG's authorized personnel,
employees, or agents may install, repair, maintain, inspect, replace or remove
any and all facilities and associated equipment provided by TCG for the sole
purpose of providing Services to Reseller at a Premises, or otherwise removing
TCG's facilities and/or equipment pursuant to this Agreement. Reseller
acknowledges that it may be necessary to provide such access on a twenty-four
(24) hour, seven (7) day a week basis.
6.5. PROVISION OF SAFE PLACE TO WORK. Reseller shall provide a safe place
to work which complies with all laws and regulations regarding the working
conditions along the rights-of-way and in the equipment space at the Point of
Demarcation, the Customer premises and in any other space, at which TCG
authorized personnel, employees, or agents may be installing, inspecting,
maintaining, replacing, repairing or removing fiber optic and electrical cable
or any other facilities or equipment.
6.6 PROVISION OF EQUIPMENT SPACE, CONDUIT, AND ELECTRICAL POWER.
Reseller shall provide the necessary equipment space, conduit, electrical power
and suitable environmental conditions required to provide the Services, as
specified by TCG, at the Point of Demarcation and/or in each Building and
Residence, as applicable, without charge or cost to TCG. Reseller shall bear
the risk of any loss or damage to TCG's facilities, equipment or wiring
located in any equipment space or conduit, Reseller facilities, Point at
Demarcation, MDU, Building or Residence in which Services are rendered,
including building laterals, except to the extent that such loss or damage is
caused by TCG's gross negligence or wilful misconduct. Reseller shall be
responsible for ensuring that the equipment, wiring, space and associated
facilities, conduit and rights-of-way are protected against fire, theft,
vandalism or other casualty, and that the use thereof complies with the
applicable laws, rules and regulations and with all applicable lease or other
contractual agreements.
6.7. MOVES, ADDS AND CHANGES. Upon receipt of written
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notice from Reseller, TCG will add, delete or change locations or features of
specific telephone lines or station equipment. TCG shall charge Reseller at its
current rates for such service.
6.8. RESELLER EQUIPMENT CAPABILITY. Subject to any applicable rules
and regulations of the FCC and any state public utilities commission or other
applicable regulatory agency or any state, county or municipal or
quasi-municipal body, Reseller hereby agrees that it will submit to TCG a
complete manufacturer's specification sheet for each item of equipment that is
not provided by TCG and which may be attached to TCG's facilities. TCG shall
have the right to disapprove the use of any such item of equipment if such item
is incompatible with TCG's facilities. Reseller represents and warrants that no
such equipment shall be incompatible with TCG's equipment.
6.9. RELATIONSHIP OF THE PARTIES. Upon agreement by Reseller to provide
Service to a Customer, the Customer shall become a customer of Reseller and not
TCG. Reseller shall provide said Service to such Customer and shall be
responsible for billing and collection of any associated deposits and charges
for such Service from the Customer, including third party collections. In the
event Customer payment is delinquent or becomes bad debt, Reseller shall remain
responsible for payment for Service until such time as the Customer is lawfully
disconnected or terminated. Requests by Reseller to TCG to disconnect or
otherwise limit Service to a Customer shall be in writing to TCG. Reseller
shall be solely responsible for notifying the Customer of the proposed
disconnection or limitation of Service. In the event Reseller subsequently
requests re-connection of a disconnected Customer, the installation charges set
forth in Schedule D will apply. Reseller shall not direct Customers to TCG for
Service ordering, repair, maintenance, moves, adds and changes, or otherwise.
6.10 OTHER CARRIERS. TCG shall have no responsibility with respect to
billing, charges or disputes related to services used by Reseller or Reseller's
Customer which are not included in the Services herein including, without
limitation, any local, regional and long distance services not offered by TCG.
Reseller shall be fully responsible for the payment of any bills for such
services, including, as applicable, third party billing, E911 and 911 and
Telecommunications Relay Services (TRS) as well as any other charges of a
similar nature, and for the resolution of any disputes or discrepancies with
the service provider.
6.11. RESELLER'S FURTHER RESPONSIBILITIES. Except as otherwise provided in
a Service Supplement, Reseller shall do the following:
(a) Provide customer service representative functions
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<PAGE> 21
including first level trouble-shooting of Customer problems from the telephone
set and feature use to and including the subscriber line carrier, digital loop
carrier or access node (for MDUs), and associated DACS if applicable.
(b) Perform Customer billing and collection.
(c) Negotiate sales, take orders, analyze and design service proposals for
prospective Customers, and coordinate with TCG as appropriate and necessary.
(d) Provide access to intra-Building and inter-Building risers, conduit and
wiring in accordance with Section 6.4 and 6.6.
(e) Make only such representations concerning the functions, capabilities,
characteristics, design, installation date or availability of any TCG Service
as have been agreed upon by Reseller and TCG in Schedule A, B and C.
(f) Maintain documents, records and customer information supporting the
initial and ongoing sales of Services, or changes in Services.
(g) Cooperate fully in the collection, compilation and maintenance of data
required to be reported by TCG pursuant to any federal or state statute,
regulation or order.
(h) Immediately inform TCG in the event of any Service outage of which it is
aware. In addition, Reseller agrees that it shall give TCG immediate notice in
the event that a Customer reports an outage to Reseller. Reseller's failure to
provide such notice will not prejudice Reseller's rights herein.
(i) Not use the Services in any manner that is unlawful or that jeopardizes
TCG's authority to do business or its certification as a local exchange carrier
or equivalent.
(j) Reseller agrees to abide by the terms and conditions of the 9-1-1
Agreement attached as Schedule H, and incorporated herein by reference as if
the same were set forth herein in full at this place.
(k) Not to use TCG's facilities provided hereunder to provide video services.
(l) Not to use the Services provided hereunder to provide Service to
commercial customers, except as specifically permitted herein. Reseller
represents and warrants that it will provide Services only to Customers as
defined herein.
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(m) Provide to TCG a detailed forecast which will include, but shall not
be limited to, long distance and calling features. Forecast additional
projects with penetration rates and anticipated timing for turnup.
(n) Register a tariff with the relevant state Public Service Commission
(PSC) or Public Utility Commission (PUC), as required by law or regulation.
(o) Reseller shall not intentionally disturb or interfere with TCG's
equipment or facilities used in connection with TCG Services.
6.12 TCG RESPONSIBILITIES. Except as otherwise provided in a Service
Supplement, TCG shall do the following:
(a) Process Reseller's Service orders and maintenance requests in a prompt
and efficient manner.
(b) In accordance with TCG's applicable tariffs and Service Supplements,
install, maintain and support the Services as provided in this Agreement,
but TCG shall have no responsibility for or liability in connection with
any other services or products sold by Reseller.
(c) Provide Services that meet or exceed applicable telecommunications
industry standards.
6.13 Neither TCG or Reseller shall sell, lease, license or otherwise
transfer any compilation of telephone numbers, lists or databases, except as
expressly allowed and provided for herein.
6.14 NXX CODES. Subject to the availability of adequate capacity in TCG's
serving central office, Reseller may obtain from the appropriate code
administrator one or more central office ("NXX") codes from which DNs assigned
to Reseller's Customers are to be selected. In the event that Reseller elects
to obtain one or more such codes, TCG shall open the code(s) and permit the
code(s) to reside in TCG's central office at no charge to Reseller. Such
code(s) shall be used exclusively to serve Reseller's customers, and, provided
that numbers are available, DNs assigned to Reseller's Customers residing within
the rate center associated with any such code shall be drawn from the pool of
numbers within the code. Reseller shall be responsible for obtaining any such
codes. Neither TCG or Reseller shall sell, lease, license or otherwise transfer
any compilation of telephone numbers, lists or databases, except as expressly
allowed and provided for herein.
6.15 COOPERATIVE TRANSITION. In the event this Agreement is terminated
for any reason, including but not limited to the
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<PAGE> 23
occurrence of an act of default by Reseller, and upon any other discontinuation
of Services by TCG to any Premises, both Parties shall, in accordance with
Sections 4.4. and 4.4.1., exercise reasonable efforts to effect an efficient
and orderly transition that will enable either Reseller to itself provide or
retain another service provider to provide, or, as provided in Section 4.4.1,
for TCG to directly provide, without interruption or degradation, services that
are comparable to the Services then being furnished to Reseller's Customers
under this Agreement at all affected Premises. During any such transition, both
Parties shall continue to be bound by all provisions of this Agreement, except
for forecasting requirements and similar obligations that are rendered
unnecessary or superfluous. Furthermore, if requested by Reseller, TCG agrees
to provide, where available and as required by law, number portability
services, at Reseller's cost, as necessary to enable Reseller's Customers to
retain their assigned telephone numbers during and after such transition. TCG
shall port such numbers using such methods as prescribed by applicable law.
ARTICLE 7
LIABILITY AND INDEMNIFICATION
7.1 RESELLER AN INDEPENDENT CONTRACTOR. This Agreement designates
Reseller a non-exclusive independent contractor only and not TCG's general or
special agent and does not create a joint venture or confer any status, power
or authority upon Reseller other than as expressly set forth herein. The scope
of Reseller's authority is specifically limited to the minimum authority
necessary to perform the duties accepted pursuant to this Agreement and
Reseller shall, to the maximum extent not inconsistent with the provisions
hereof, control the means, details, manner and method of its performance
hereunder. Reseller shall make no representations as to the policies and
procedures of TCG other than as specifically authorized by TCG and shall be
liable for any misrepresentations made by Reseller with regard to the Services.
7.2 RESELLER'S EMPLOYEES. All persons employed by Reseller to perform
Reseller's duties under this Agreement are the employees and agents of Reseller
and are not employees or agents of TCG. Reseller shall be solely responsible
for the acts and omissions of its employees and agents and shall have sole
responsibility for their supervision, direction and control. Reseller shall
comply with all applicable laws regarding withholding and payment of all income
taxes, social security taxes, unemployment insurance and workmen's compensation
and disability benefits as well as those regarding equal employment
opportunities and safety of the work place insofar as such concerns the subject
matter hereof.
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<PAGE> 24
7.3. RIGHT TO CONDUCT OTHER BUSINESS EXCLUSIVELY. This Agreement shall not
in any way limit TCG's power and right to contract with other Persons concerning
the subject matter hereof on such terms as TCG sees fit even though such
Persons, as a result, compete with Reseller. During the term of this Agreement,
and any applicable Service Supplement, Reseller shall resell TCG's Services
exclusively, excluding Resale Services, to any MDU or Building in which Reseller
provides local telecommunications services in the metropolitan areas in which
Reseller is providing TCG's Services to a Premises pursuant to this Agreement.
The preceding sentence shall not apply to any MDU or Building which is now or
hereafter subject to a telephone resale agreement with a LEC other than TCG
which existed when Reseller commenced providing its services to such MDU or
Building as the result of a merger or acquisition. In exchange for this
exclusive right, TCG shall not, during the term of this Agreement and any
applicable Service Supplement, knowingly sell any of its local
telecommunications services directly to Customers within the Premises except as
otherwise provided for in this Agreement under Section 4.4.1. Further, TCG
shall not knowingly sell any of its Services directly to any MDU listed in
Schedule I, attached hereto, for a period of twelve (12) months from the date
hereof. However, TCG shall have no liability to Reseller whatsoever if other
resellers or entities supplied by TCG compete with Reseller in the designated
areas set forth in Section 2.1. Reseller acknowledges and agrees that
designating TCG as its exclusive carrier is a material inducement to enter into
this Agreement. If TCG is unable to provide any of the Services pursuant to a
Service Supplement, which Services Reseller had previously forecasted in
Schedule E at least six (6) months prior to the desired service date, then
Reseller shall have the option of serving such MDU or Building using services of
another provider.
If Reseller in good faith determines that it is cost prohibitive to connect an
MDU or Building to the closest available point of connection to TCG's network
using Reseller's facilities or an extension of TCG's network or the use of
Resale Services exceeds $3.47 per DS-0, then Reseller shall notify TCG of same
and TCG shall waive Reseller's obligation to resell exclusively TCG's Services
with respect to the applicable MDU or Building. TCG shall respond to Reseller's
notice to TCG within ten (10) days, failing which TCG shall be deemed to have
elected to waive Reseller's obligation to resell exclusively TCG's Services to
such MDU or Building.
7.4. TCG EMPLOYEES. All persons employed by TCG to perform TCG's duties
under this Agreement are the employees and agents of TCG and are not employees
or agents of Reseller. TCG shall be solely responsible for the acts and
omissions of its employees and agents and shall have sole responsibility for
their
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supervision, direction and control. TCG shall comply with all applicable laws
regarding withholding and payment of all income taxes, social security taxes,
unemployment insurance and workmen's compensation and disability benefits as
well as those regarding equal employment opportunities and safety of the work
place insofar as such concerns the subject matter hereof.
The parties agree that the purpose and effect of this Agreement is to
increase competition in the telecommunication services market, and to
facilitate Reseller's entry thereto. To aid Reseller in such competition,
pursuant to Section 5.3 hereof, each party will obtain access to certain of the
other party's confidential information and trade secrets, including systems
procedures, customer relations practices, buying patterns and other information
acquired or developed by such party. Each party also will obtain access to the
other party's employees who have such information. Accordingly, a confidential
relationship will exist hereunder between TCG and Reseller. Each party thus
agrees that to use its position of confidence with the other to obtain such
other party's employees would be unfair. In view thereof, each party agrees that
for the term of this Agreement and for a period of one (1) year thereafter,
should such party hire any of the other party's employees, it will reimburse
such other party for the reasonable cost of recruiting and training replacement
employees estimated to be at least $25,000, and will not appropriate, either
directly or through said employees, such party's customer lists or other
confidential information not already known to the party.
7.4.1 Reseller agrees and stipulates that access to TCG's employees
enhances Reseller's ability to compete in the telecommunication services
market, that the provisions of this Section 7.4 are not designed to exclude,
and will not exclude, competition from the telecommunication services market,
and that said provisions are both reasonably necessary and the least
restrictive means for TCG to protect its legitimate interests in encouraging
more competition at the retail level.
7.5 INSURANCE. The parties shall, at their sole expense, be insured at
all times during the term of this Agreement under a comprehensive liability
insurance policy against claims for bodily and personal injury, death, and
property damage caused by or occurring in conjunction with the Parties'
activities hereunder. Such insurance coverage shall be maintained under one or
more policies of insurance issued by insurance companies qualified to do
business in the states where the parties perform their duties hereunder, and
shall be in amounts not less than One Million Dollars ($1,000,000) per
occurrence for bodily and personal injury and death, Five Hundred Thousand
Dollars ($500,000) per occurrence for property damage, and Five Hundred
Thousand Dollars ($500,000) per occurrence for general liability
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arising out of the respective Parties' conduct hereunder. The Parties shall
also provide endorsements for contractual liability. Each Party shall provide
to the other Party not less than thirty (30) days prior written notice of any
modification, cancellation, or non-renewal thereof.
7.6 INDEMNIFICATION.
(a) Reseller will indemnify and hold harmless TCG, its Affiliates and all
officers, directors, employees, stockholders, partners and agents of TCG from
and against any and all claims, actions, damages, losses, liabilities,
penalties and expenses (collectively "Losses") occasioned by:
(i) The installation, maintenance or operation of Reseller's provided
equipment;
(ii) Any material breach by Reseller of any obligation or covenant under
this Agreement;
(iii) Any failure of any material representation or warranty made by
Reseller herein to be true in any material respect as of the date made or
deemed made;
(iv) Losses of third parties, including patrons or Customers of Reseller,
arising out of, resulting from, or related to use, misuse of the Services, or
arising from, or related to the installation, maintenance or repair of
equipment and facilities on Reseller's or Customer's side of the Point of
Demarcation;
(v) Losses for libel, slander, invasion of privacy, or infringement of
copyright or trademark arising from any communication using the Services;
(vi) Losses for patent infringement arising from Reseller's combining or
using the fiber optic facilities and equipment furnished pursuant to this
Agreement in connection or in combination with facilities or equipment not
furnished by TCG; and
(vii) All other Losses arising out of any act or omission of Reseller, or
Customers or patrons of Reseller, in connection with the Services made available
to Reseller pursuant to this Agreement.
(b) TCG will indemnify and hold harmless Reseller, its Affiliates and all
officers, directors, employees, stockholders, partners and agents of TCG from
and against any and all claims, actions, damages, losses, liabilities,
penalties and expenses (collectively "Losses") occasioned by:
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(i) The installation, maintenance or operation of TCG's provided
equipment;
(ii) Any material breach by TCG of any obligation or covenant under this
Agreement;
(iii) Any failure of any material representation or warranty made by TCG
herein to be true in any material respect as of the date made or deemed made;
(c) Reseller and TCG agree to defend and hold the other harmless against
any such Losses and to pay, without limitation, all litigation costs, expenses,
reasonable attorney's fees and court costs, settlement payments, and any
damages awarded or resulting from any such Losses.
7.7 SURVIVAL. The provisions of this Section 7 shall survive the
termination of this Agreement.
7.8 QUALITY OF SERVICE. TCG will make every reasonable effort to provide
continuous and uninterrupted Service hereunder in accordance with generally
applicable industry standards and shall provide such Service in accordance with
the standards set forth in the Service Level Program attached in Schedule G;
provided, however,
EXCEPT FOR ANY EXPRESS WARRANTIES STATED IN THIS AGREEMENT, TCG DISCLAIMS
ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS AND OF FITNESS FOR A PARTICULAR PURPOSE,
WHETHER SUCH WARRANTIES ARE MADE BEFORE OR AFTER THE EXECUTION HEREOF. THE
CREDIT ALLOWANCES PROVIDED FOR HEREIN ARE IN LIEU OF ALL OBLIGATIONS OR
LIABILITIES ON THE PART OF TCG FOR DAMAGES INCLUDING, BUT NOT LIMITED TO,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION
WITH THE USE OR PERFORMANCE OF TCG'S SERVICE. IN NO EVENT SHALL TCG BE
LIABLE TO RESELLER OR CUSTOMER FOR SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES ARISING OUT OF TCG'S PERFORMANCE UNDER THIS AGREEMENT. IT IS
EXPRESSLY UNDERSTOOD THAT THE SOLE REMEDY OF RESELLER OR CUSTOMER FOR
BREACH OF THIS AGREEMENT BY TCG OR FOR ANY DAMAGE TO RESELLER OR OTHER
PERSONS CLAIMED TO HAVE RESULTED FROM RESELLER'S RESALE TO TCG'S SERVICES
HEREUNDER OR FROM THE USE OF TCG'S SERVICE IS CREDITS FOR SERVICE OUTAGES.
7.9 CREDIT ALLOWANCES. A per Directory Number credit allowance, as set
forth below, will be given upon the written request of Reseller for any person
during which any Directory Number subscribed to hereunder and/or, if
applicable, TCG provided station equipment attached thereto experiences a
Service
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Outage, except as specified below. A "Service Outage" is defined as a failure of
any TCG service component that results in distortion, delay, noise, loss of
signal, or other defect in transmission that materially diminishes the quality
of service below generally accepted standards, or in a complete loss of call
origination and/or receipt capability. Credit allowances, if any, shall be
deducted from the charges payable hereunder and shall be expressly indicated on
the next bill to Reseller. A Service Outage begins when Reseller reports such
condition to TCG or TCG discovers same. A Service Outage ends when the Service
is restored.
(a) Credit Allowances do not apply to Service Outages (i) caused or
contributed to by Reseller, Customer or any other LEC, IXC, carrier or
service provider or other third party; (ii) due to failure of power or
equipment not provided by TCG; (iii) during any period in which TCG is not
given access to the areas required to be provided by Reseller as stated in
Section 2.10 and Section 6.4, the Building or Residence; and (iv) failures
resulting from the activities or negligence of other telecommunications
carriers or service providers; (v) failure of facilities or equipment of
third party telecommunications carriers or service providers carrying
Customers traffic; and (vi) due to scheduled maintenance and repair, agreed
to in advance by the Parties.
(b) Service Outages of twenty-four (24) Hours or Less for Services. TCG
shall grant Reseller credit for Service Outages of twenty-four (24) hours
or less, contingent upon the condition stated in the preceding paragraph
according to the following schedule:
<TABLE>
<CAPTION>
Length of Service Outage Credit (Recurring Charge)
- ------------------------ ------
<S> <C>
Less than 30 min None
30 min - 2 hr 59 min 1/10 of a day
3 hr - 5 hr 59 min 1/5 of a day
6 hr - 8 hr 59 min 2/5 of a day
9 hr - 11 hr 59 min 3/5 of a day
12 hr - 14 hr 59 min 4/5 of a day
15 hr - 23 hr 59 min One day
</TABLE>
Two or more Service Outages of the same type to the same line/equipment of
two (2) hours or more during any one twenty-four (24) hour period shall be
treated as one interruption. In no event shall such credits for any one
line/equipment exceed one day's fixed recurring charges for such
line/equipment in any twenty-four (24) hour period.
(c) Service Outages Over twenty-four (24) Hours. For Service Outages of
greater that twenty-four (24) hours, TCG will
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grant Reseller a credit of 1/5 day for each three (3) hour period or
fraction thereof. No more than twenty-four (24) hours credit will be
allowed in any twenty-four (24) hour period.
7.10. LIMITATION OF LIABILITY.
(a) Liability for Service Outages. To the extent that all or part or any
portion of the Services are unavailable, interrupted, degraded or
otherwise unsatisfactory for any reason, TCG's sole and exclusive
responsibility and liability shall be to grant credit as set forth in this
Article 7.
(b) Liability for Damages to Property. TCG shall not be liable for any
damages whatsoever to property resulting from the installation,
maintenance, repair or removal of equipment and associated wiring unless
and only to the extent that the damage is caused by TCG's willful
misconduct or gross negligence.
(c) Liability for Services and Equipment Not Provided by TCG. TCG shall
not be liable for any damages whatsoever associated with service,
facilities, or equipment which is not furnished by TCG or for any act or
omission of any other entity furnishing service facilities or equipment
used for or in conjunction with the Services.
(d) Liability for Negligence or Fault of Reseller. TCG shall not be liable
for any interruptions or damages or losses due to the fault or negligence
of Reseller or Reseller provided equipment.
(e) Liability for Force Majeure Events. Neither Party shall be liable for
any damages whatsoever associated with service, facilities or equipment or
for any failure of performance due to causes beyond its control, including
but not limited to: acts of God, fire, flood or other catastrophes; any
law, order regulation, direction, action or request of the United States
Government, or of any other government, including state and local
governments having or claiming jurisdiction over the other Party or of any
department, agency, commission, bureau, corporation, or other
instrumentality of any federal, state, or local government, or of any
civil or military authority; national emergencies; unavailability of
materials or rights-of-way; insurrections; riots; wars; or strikes,
lock-outs, work stoppages, or other labor difficulties.
(i) Notwithstanding the foregoing provisions, in every case the delay
or failure to perform must be beyond the control and without the
fault or negligence of the
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Party claiming excusable delay.
(ii) Performance times under this Agreement shall be considered
extended for a period of time equivalent to the time lost because of
any delay or failure to perform which is excusable hereunder;
provided, however, that if any such delay or failure shall, in the
aggregate, last for a period of more than thirty (30) days, the Party
not relying on the excusable delay or failure, at its option, may
terminate this Agreement.
(f) No Special Damages. Notwithstanding any other provision herein, in no
event shall either Party be liable for special, consequential, exemplary,
or punitive damages, including lost profits and lost revenue, as a result
of its performance or nonperformance of this Agreement.
7.11. TAXES/SURCHARGES. Reseller shall be solely responsible to collect
and pay all applicable local, state and federal taxes, including sales and uses
taxes, excise, access, bypass or other local, state and federal taxes or charges
imposed based upon the provision, sales or use of the Services provided
hereunder or on the sale of third party billing. Reseller also shall pay any
applicable gross receipts taxes with regard to said Services, including
surcharges. Where applicable, such taxes will be billed by TCG to Reseller and
will be separately stated on Reseller's invoice; provided, however, that TCG
will not bill to Reseller such taxes as may be exempted by a tax exemption or
resale certificate for operations in any state for which Reseller obtains such a
certificate. Reseller shall also be solely responsible for the collection of any
applicable surcharges, fees or other charges impose by any regulatory agency or
court or other governmental or quasi governmental authority, including, but not
limited to, a surcharge for the provision of 911/E911 service, and shall remit
same to TCG for payment by TCG to the applicable governmental authority.
ARTICLE 8
CONFIDENTIALITY
8.1. PROPRIETARY INFORMATION. During the term of this Agreement and for a
period of three (3) years thereafter, the Parties shall retain in confidence,
and shall require their directors, officers, employees, consultants,
representatives and agents to retain, in confidence, any and all Proprietary
Information. The Parties agree that the "Proprietary Information" constitutes
trade secrets of the applicable Party and that the disclosure thereof in
contravention of this Agreement would constitute an unfair trade practice.
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8.1.1. The Parties shall take effective precautions, contractual and
otherwise, reasonably calculated to prevent unauthorized disclosure or misuse
of Proprietary Information by any of their employees or by any other person
having access to such information.
8.1.2. Proprietary Information shall not be deemed to include
information which is:
(a) already known to the recipient;
(b) publicly known (or becomes publicly known) without the fault or
negligence of the recipient;
(c) received from a third party without restriction and without breach
of this Agreement;
(d) independently developed by the recipient;
(e) furnished to a third party by the Party without a similar restriction
on the third party's rights or approved for release by written
authorization of that Party; or
(f) required to be disclosed by law; provided, however, that in the event
of a proposed disclosure pursuant to this Section 8.1.2. (g), the
Disclosing Party shall give the other Party not less than ten (10) days
prior written notice before such disclosure is made.
8.2 DELIVERY OF DOCUMENTS. Subject to the provisions of Article 5
hereof, all documents, manuals and other written information which constitutes
Proprietary Information given to or purchased by a Party during the term of this
Agreement shall remain the sole and exclusive property of the producing Party.
Within ten (10) business days after termination of this Agreement, the receiving
Party shall return to the producing Party (without retaining copies thereof) any
and all Proprietary Information obtained from the producing Party in connection
with the transactions contemplated by this Agreement.
8.3 DISCLOSURE OF TERMS OF AGREEMENT. Neither Party hereto shall
disclose the terms and conditions of this Agreement to any Person or entity
without the prior written consent of the other Party or as required by law.
ARTICLE 9
MISCELLANEOUS
9.1 SUCCESSION AND ASSIGNMENT. This Agreement shall be binding upon and
inure to the benefit of the Parties and their respective heirs, executors,
administrators, legal
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representatives, successors, and assigns; provided, however, that neither
party may assign or otherwise transfer its rights, or delegate its duties
hereunder, except with the other party's prior written consent. Notwithstanding
the above, either Party may, without the other's consent, assign any rights,
privileges, or obligations under this Agreement to:
(a) any subsidiary, affiliate or parent company; or
(b) any firm, corporation, or entity which such Party controls, is
controlled by, or is under common control with; or
(c) any partnership in which it has a majority interest; or
(d) to any entity which succeeds to all or substantially all of its assets
whether by merger, sale or otherwise.
9.2. NOTICES. All notices pursuant to this Agreement shall be in writing
and shall be sent by overnight mail.
If to TCG: TCG
(at an address indicated on each Service
Supplement)
and a copy to: Teleport Communications Group Inc.
One Teleport Drive, Suite 301
Staten Island, New York 10311
Attn: General Counsel
If to Reseller: TVMax Telecommunications, Inc.
1111 W. Mockingbird Lane, Suite 1000
Dallas, Texas 75247
Attn: Vice President - Engineering
and copy to: TVMax Telecommunications, Inc.
1111 W. Mockingbird Lane, Suite 1000
Dallas, Texas 75247
Attn: Vice President - Legal Dept.
9.3. INTEGRATION. This Agreement represents the entire agreement and
understanding between TCG and Reseller as to the subject matter hereof. No
waiver, alteration, or modification of any of the provisions of this Agreement
shall be binding unless in writing and signed by duly authorized representative
of the Party against which enforcement of such waiver, alteration, or
modification is sought.
9.4. SAVINGS CLAUSE. If any term, covenant, condition of this Agreement
or the application thereof to any person or circumstance shall to any extent be
invalid or unenforceable, the remainder of this Agreement, or the application of
such term, covenant or condition to persons or circumstances other than those as
to which it is held invalid or unenforceable, shall not
32
<PAGE> 33
be affected thereby and each term, covenant, or condition of the Agreement shall
be valid and be enforced to the fullest extent permitted by law.
9.4.1. All obligations and duties which by their nature extend beyond the
expiration or termination of this Agreement shall survive and remain in effect
beyond any expiration or termination.
9.5. APPLICABLE LAW. This Agreement shall be governed by the laws of the
state in which the Services are provided.
9.6. REGULATORY APPROVAL. This Agreement shall be subject to and governed
by any applicable state and federal regulatory agencies having jurisdiction
over the subject matter hereof. Should any approval or authority be required
for any acts, duties or obligations to be performed hereunder, the Parties will
cooperate in securing the same.
9.7. TITLE. Except as to its use for the Services, neither Party shall
have, nor shall it assert, any right, title or interest in any of the fiber
optic or other facilities and associated equipment provided by the other Party.
9.8. AUTHORITY TO CONTRACT. The parties warrant that they have full
authority to enter into this Agreement and that such action has been duly
authorized in accordance with their respective articles of incorporation,
by-laws or other applicable organizational documents and procedures. The
individuals executing this Agreement on behalf of the Parties further warrant
that they have the full power and authority to bind their respective entities
to the terms hereof and have been duly authorized to do so in accordance with
their respective corporate or other organizational documents and procedures.
9.9. CAPTIONS; SECTIONS. Captions contained herein are inserted only as a
matter of convenience and in no way define, limit, or extend the scope or
intent of any provision hereof. Use of the term "Article" shall include the
entire subject Article and all its subsections where the context requires. Use
of the term "Section" shall include the entire subject Section and all its
subsections where the context requires.
9.10. INDEPENDENT BUSINESS JUDGMENT. That Parties hereby acknowledge and
agree that they are independent businesses sufficiently sophisticated to
exercise and are exercising their own business judgment. The Parties hereby
further acknowledge and agree that the Parties have made no recommendations or
representations regarding any aspect of the other Party's business including,
but not limited to, any representations with regard to such Party's profits
therefrom.
9.11. WAIVER. Failure or delay on the part of either Party to exercise any
right, power or privilege hereunder shall not
33
<PAGE> 34
operate as a waiver thereof. A waiver of one obligation hereunder shall not
operate as a waiver of any other obligation. Waiver by TCG or Reseller of a
breach of any provision of this Agreement by the other Party shall not operate
or be construed as a waiver of any subsequent breach by the other Party.
9.12. EXECUTION. This Agreement may be executed in counterparts and each
of such counterparts shall, for all purposes, be deemed to be an original but
altogether only one (1) Agreement.
9.13. EFFECTIVENESS. RESELLER MAY NOT ORDER SERVICE UNDER THIS AGREEMENT
UNTIL RESELLER AND TCG SHALL HAVE FIRST ENTERED INTO AN AGREEMENT FOR THE
PROVISION OF 9-1-1/E-9-1-1 SERVICE SUBSTANTIALLY IN THE FORM ATTACHED AS
SCHEDULE H. THIS AGREEMENT IS VOIDABLE BY TCG IN ITS SOLE DISCRETION FOR
FAILURE OF THE PARTIES TO SO ENTER INTO A 9-1-1/E-9-1-1 SERVICE AGREEMENT.
IN WITNESS WHEREOF, the Parties have caused this Agreement to be executed
by their duly authorized officers as of the day and year first above written.
TELEPORT COMMUNICATIONS TVMAX TELECOMMUNICATIONS,
GROUP INC. INC.
By: By: /s/ THOMAS P. WATS
-------------------------- ----------------------------
Title: Title: VP Eng/IT
----------------------- -------------------------
Date: Date: 29 May 1998
------------------------ --------------------------
Approved as to form
Legal Department
Dated: May 14, 1998 - GC
34
<PAGE> 35
CUSTOMIZED SERVICES AGREEMENT DATE: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE A - LISTING OF SWITCHED TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)
II. LOCAL BASIC SERVICE -
A. Directory Number (DN) - the Telephone Number (NPA-NXX-xxxx)
B. Dial Tone with Tone Dialing (DTMF Dialing)
C. Voice Grade Local Service - Origination and termination using the
TCG Network
D. Access to:
1) Emergency Services including 911/E-911;
2) Local and Interexchange Operator Services;
3) Local and Interexchange Directory Assistance Services; and
4) IntraLATA, InterLATA and International Calling Services.
E. Blocking/Unblocking Options (at the option of Optel):
(1) Block/Unblock International (01);
(2) Block/Unblock International (011);
(3) Block/Unblock Alaska, Canada, Caribbean, Hawaii and/or
Mexico;
(4) Block/Unblock Toll;
(5) Block/Unblock Directory Assistance;
(6) Block/Unblock Operator Assistance;
(7) Block/Unblock 900, 976, and/or 900-like exchanges.
(8) Block/Unblock Collect Calls
(9) block/Unblock Third Party Calls
F. Calling Record File Format - See Schedule G.
III. BASIC CALLING FEATURES - See Schedule B for listing and definitions, see
Schedule D for pricing.
IV. ENHANCED CALLING FEATURES - See Schedule B for listing and definitions,
see Schedule D for pricing.
V. VALUE ADDED CALLING FEATURES - See Schedule B for listing and definitions,
see Schedule D for pricing.
VI. ANCILLARY SERVICES/CLEC SERVICES -
1. 911/E911
2. Local Operator Assistance (OA)
3. Local Directory Assistance (DA)
4. Private Branding of Local Operator Assistance and Local Directory
Assistance
1
<PAGE> 36
CUSTOMIZED SERVICES AGREEMENT DATE: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE A - LISTING OF SWITCHED TELECOMMUNICATIONS SERVICES
VI. ANCILLARY SERVICES/CLEC SERVICES (CONTINUED)
5. Directory Listings
6. Directory Listing Coordination
7. Directory Distribution
8. LIDB Management
9. CARE Management
10. CLEC to CLEC Trunking
11. CLEC to ICO Trunking
12. Choke Point Trunking
13. IXC Carrier Meet Point Trunking
14. Intercept and Referral Announcements
VII. OTHER NETWORK FACILITIES OR ELEMENTS
VIII. USAGE/MOU RATES - Local, extended local, intraLATA toll.
IX. CUSTOMER SERVICE CENTER INQUIRY AND TROUBLE CALLS
X. PRICING PROGRAMS
XI. OTHER
2
<PAGE> 37
CUSTOMIZED SERVICES AGREEMENT DATE: 5/28/98
BETWEEN TCG AND OPTEL
SCHEDULE B - CALLING FEATURES AND DEFINITIONS
I. CALLING FEATURES
A) BASIC CALLING FEATURES ALL SWITCHES
1. CALL FORWARDING BUSY
2. CALL FORWARDING DON'T ANSWER
3. CALL FORWARDING VARIABLE
4. CALL FORWARDING BUSY FOR VOICE MAIL
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL
7. CALL WAITING
8. CANCEL CALL WAITING
9. SPEED CALLING - 8 NUMBERS -
10. SPEED CALLING - 30 NUMBERS
11. MULTI DISTINCTIVE RINGING
12. THREE WAY CALLING
13. STUTTER DIAL TONE FOR VOICE MAIL
14. VISUAL MESSAGE WAITING FOR VOICE MAIL
ENHANCED CALLING FEATURES
1. RETURN CALL (*69)
2. CALLING NUMBER DELIVERY (CALLER ID)
3. CALLING NUMBER DELIVERY BLOCK (*67)
4. CUSTOMER ORIGINATED CALL TRACE (*57)
5. PER LINE BLOCK (LINE NUMBER BLOCK in definitions)
6. REPEAT DIALING (*66)
7. SELECTIVE CALL ACCEPTANCE
8. SELECTIVE CALL FORWARDING (*63)
9. SELECTIVE CALL REJECTION (*60)
10. SELECTIVE DISTINCTIVE ALERT (*61)
11. RETURN CALL, 2ND LEVEL ACTIVATION
12. CALLING NAME DELIVERY
13. CALL WAITING I.D. - AFTER CALL WAITING
14. LINE NUMBER UNBLOCK (UNBLOCK)(*82)
15. LONG DISTANCE ALERT (*49)
16. NON-RETURN OF PRIVATE CALLS
17. REMOTE ACTIVATION OF CALL FORWARDING
18. UNIDENTIFIED CALL REJECTION (*77)
VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100
2. VOICE MAIL - "Extended Call Answering" - COS 200
3. VOICE MAIL - "Deluxe Call Answering" - COS 300
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400
II. BASIC, ENHANCED AND VALUE ADDED CALLING FEATURE DEFINITIONS
<PAGE> 38
CUSTOMIZED SERVICES AGREEMENT DATE: 5/28/98
BETWEEN TCG AND OPTEL
SCHEDULE B - CALLING FEATURES AND DEFINITIONS
This list of definitions has been compiled from information from TCG's switch
vendors, Lucent and Nortel. The list is intended to give the Reseller a brief
overview of the feature. The words "subscriber" or "end-user" refer to the
person using the comcast end-user services.
CALL FORWARDING BUSY -
A form of call forwarding by which a subscriber programs his or her
telephone so that incoming calls are forwarded to another telephone number
if the called number is already on line with another call.
CALL FORWARDING DON'T ANSWER -
A form of call forwarding by which a subscriber programs his or her
telephone so that incoming calls are forwarded to another telephone number
if the called number does not answer in a predetermined number of rings.
CALL FORWARDING VARIABLE -
Allows a subscriber to program his or her telephone so that incoming calls
are forwarded to another telephone number.
CALL FORWARDING BUSY FOR VOICE MAIL -
A form of call forwarding by which a subscriber programs his or her
telephone so that incoming calls are forwarded to a voice mail box if the
called number is already on line with another call thus indicating a busy
signal.
CALL FORWARDING DON'T ANSWER FOR VOICE MAIL -
A form of call forwarding by which a subscriber programs his or her
telephone so that incoming calls are forwarded to a voice mail box if the
called number does not answer in a predetermined number of rings.
CALL FORWARDING ON CALL WAITING FOR VOICE MAIL -
Allows a subscriber to program her telephone so that incoming calls, not
answered using the Call Waiting feature, are forwarded to a voice mail
box.
CALL WAITING -
The subscriber, already involved in a call, receives a tone that
another incoming call is waiting to be answered. The called party,
hearing the call-waiting tone during the existing conversation, can
choose to flash the hookswitch and connect to the incoming call.
CANCEL CALL WAITING (*70) -
2
<PAGE> 39
CUSTOMIZED SERVICES AGREEMENT DATE: 5/28/98
BETWEEN TCG AND OPTEL
SCHEDULE B - CALLING FEATURES AND DEFINITIONS
The subscriber enters a code to disable the Call Waiting feature so that he
receives no tone during a conversation with another party.
CALL WAITING I.D. -
Allows the called party to see the number of an incoming call while on with
another call.
CALLING NAME DELIVERY -
Allows the called party to see the name of the calling party.
CALLING NUMBER DELIVERY (CALLER ID) -
Allows the called party to see the telephone number of the calling party.
CALLING NUMBER DELIVERY BLOCK (*67) -
Allows the party placing a call to block his or her number from being sent
to the called party. This feature needs to be activated before each call by
dialing *67.
CUSTOMER ORIGINATED CALL TRACE (*57) -
Allows a subscriber to initiated a trace on an incoming "nuisance" call by
dialing *57.
LINE NUMBER UNBLOCK (*82 UNBLOCK) -
Allows the party placing an outgoing call, who to have his or her telephone
number sent. This feature needs to be activated before the call is placed
by dialing *82.
LONG DISTANCE ALERT -
Alerts the subscriber to an incoming long distance call. This is done
through a distinctive ring when the subscriber's telephone is not being
used and through a distinctive tone when a telephone is off-hook with a
call in progress.
MULTI DISTINCTIVE RINGING -
Allows more than one directory number to terminate on a telephone line and
telephone set. Each directory number has a distinctive ringing sequence.
NON-RETURN OF PRIVATE CALLS -
Prevents a subscriber from activating Return Call.
PER LINE BLOCK (LINE NUMBER BLOCK) -
Allows the party placing outgoing calls to always block his or her
telephone line number from being sent. (Need to use the *82 Unblock feature
to unblock, i.e., allowing the system to send the caller's number for the
called party).
3
<PAGE> 40
CUSTOMIZED SERVICES AGREEMENT DATE: 5/28/98
BETWEEN TCG AND OPTEL
SCHEDULE B - CALLING FEATURES AND DEFINITIONS
REMOTE ACTIVATION CALL FORWARDING -
Allows a subscriber to call forward his or her directory number to another
directory number from a remote location.
REPEAT DIALING (*66) -
Allows a subscriber to continually redial the last number he or she
originates despite whether the original call was completed or not by
dialing *66.
RETURN CALL (*69)
Allows the subscriber to make an outgoing call to the last number that
called the subscriber by dialing *69.
RETURN CALL, SECOND LEVEL ACTIVATION -
This feature is an enhancement to Return Call. The subscriber hears an
audible announcement of the last number that called. He/she may then call
the number.
SELECTIVE CALL ACCEPTANCE -
Allows the subscriber to create a list of telephone numbers. Incoming calls
from these numbers are accepted. All other calls are forwarded to an
announcement.
SELECTIVE CALL FORWARDING (*63) -
Allows a subscriber to establish a list of telephone numbers. Incoming
calls from these numbers may be forwarded to another number by dialing *63
instead of being completed at the subscriber's telephone number. All other
calls are completed as usual.
SELECTIVE CALL REJECTION (*60) -
Allows the subscriber to create a list of telephone numbers. Incoming calls
from these numbers are forwarded to an announcement by dialing *60. All
other calls are accepted.
SELECTIVE DISTINCTIVE ALERT (*61) -
Allows a subscriber to create a list of telephone numbers. Incoming calls
from these telephone numbers ring in a distinctive sequence.
SPEED CALLING 8 NUMBERS -
Allows a subscriber to preprogram up to eight telephone numbers and then
access these with the simple touch of one digit on his or her telephone
set.
SPEED CALLING 30 NUMBERS -
4
<PAGE> 41
CUSTOMIZED SERVICES AGREEMENT DATE: 5/28/98
BETWEEN TCG AND OPTEL
SCHEDULE B - CALLING FEATURES AND DEFINITIONS
Allows a subscriber to preprogram up to thirty telephone numbers and then
access these with the simple touch of two digits on his or her telephone
set.
THREE WAY CALLING -
Allows a subscriber to conference in a third person to an existing call so
all three people can speak together in the same conversation.
UNIDENTIFIED CALL REJECTION -
Allows a subscriber to block incoming calls from callers who have marked
their calls "private."
VALUE ADDED FEATURES
VOICE MAIL - "Basic Call Answering - COS 100
Allows a subscriber to have unanswered incoming calls stored as audible
messages that he or she can retrieve at a later time either locally or from
a remote location. TCG "Basic - Residential" includes fifteen (15) message
storage, two (2) minute maximum message length, one (1) minute greeting
length, fourteen (14) day message retention, Message Waiting, Call
Forwarding Busy, and Call Forwarding Don't Answer.
VOICE MAIL - Extended Call Answering - COS 200
Allows a subscriber to have unanswered incoming calls stored as audible
messages that he or she can retrieve at a later time either locally or from
a remote location. TCG "Extended Call Answering - COS 200" includes thirty
(30) message storage, four (4) minute maximum message length, one and one
half (1.5) minute greeting length, thirty-one (31) day message retention,
Message Waiting, Call Forwarding Busy, and Call Forwarding Don't Answer.
VOICE MAIL - Deluxe Call Answering - COS 300
Allows a subscriber to have unanswered incoming calls stored as audible
messages that he or she can retrieve at a later time either locally or from
a remote location. TCG "Deluxe Call Answering - COS 300" includes
forty-five (45) message storage, four (4) minute maximum message length,
two (2) minute greeting length, thirty-one (31) day message retention,
Message Waiting, Call Forwarding Busy, and Call Forwarding Don't Answer,
Paging and Reminders.
VOICE MAIL - Deluxe Multi Call Answering - COS 400
Allows a subscriber to have unanswered incoming calls stored as audible
messages that he or she can retrieve at a later time either locally or from
a remote location. TCG "Deluxe Multi Call Answering - COS 400" includes
forty-five (45) message storage, four (4) minute maximum message length,
two (2) minute greeting length, thirty-one (31) day
5
<PAGE> 42
CUSTOMIZED SERVICES AGREEMENT DATE: 5/28/98
BETWEEN TCG AND OPTEL
SCHEDULE B - CALLING FEATURES AND DEFINITIONS
message retention, Message Waiting, Call Forwarding Busy, and Call
Forwarding Don't Answer, Paging, Reminders and Sub-Mail Boxes.
STUTTER DIAL TONE for Voice Mail -
Triggered by the integrated Voice Mail system, the subscriber hears an
interrupted dial tone when picking up the handset indicating a message is
waiting in his or her Voice Mail box. This feature is used when the
telephone set does not have a message waiting lamp or when the remote
digital loop carrier does not support a message waiting lamp.
VISUAL MESSAGE WAITING for Voice Mail -
Triggered by the integrated Voice Mail system, this feature lights a lamp
on the subscriber's "message waiting ready" telephone set when the digital
loop carrier supports a message waiting lamp in a TCG "standard DLC/CB
configuration."
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
FEATURE BASIC CALL EXTENDED DELUXE CALL DELUXE -
ANSWERING CALL ANSWERING MULTI CALL
ANSWERING ANSWERING
COS 100 COS 200 COS 300 COS 400
=============================================================================================
<S> <C> <C> <C> <C>
MESSAGES STORED 15 30 45 45
=============================================================================================
MESSAGE LENGTH 2 minutes 4 minutes 5 minutes 5 minutes
=============================================================================================
GREETING LENGTH 1 minute 1.5 minute 2 minutes 2 minutes
=============================================================================================
MESSAGE RETENTION 14 days 31 days 31 days 31 days
=============================================================================================
MESSAGE WAITING Provided Provided Provided Provided
=============================================================================================
CALL FORWARDING Provided Provided Provided Provided
BUSY / NO ANSWER
=============================================================================================
PAGING ---- ---- Provided* Provided*
=============================================================================================
SUB MAIL BOXES ---- ---- ---- Provided
=============================================================================================
REMINDER One One One One
- ---------------------------------------------------------------------------------------------
</TABLE>
* Paging: This features's slightly higher cost includes the cost of the
out going calls for paging.
6
<PAGE> 43
<TABLE>
<CAPTION>
<S> <C> <C>
CUSTOMIZED SERVICES AGREEMENT
BETWEEN TCG __________ AND OPTEL
SCHEDULE C - SERVICE SUPPLEMENT # ______________ PAGE 1 OF 3
- -----------------------------------------------------------------------------------------------------------------------------------
CUSTOMER BILLING INFORMATION
===================================================================================================================================
Company Name: Contact Name:
- -----------------------------------------------------------------------------------------------------------------------------------
Address 1: Phone Number:
- -----------------------------------------------------------------------------------------------------------------------------------
Address 2: Pager: Fax:
- -----------------------------------------------------------------------------------------------------------------------------------
City/State/Zip: Purchase Order Number (PON):
===================================================================================================================================
SERVICE INFORMATION
===================================================================================================================================
Requested Service Date (MM/DD/YY): _ _/ _ _/ _ _ Numbers [ ] TCG's NPA - NXXs [ ] Reseller's NPA - NXXs
- -----------------------------------------------------------------------------------------------------------------------------------
Required Quantity of DNs: Number Block(s) Assigned (if TCG #s):
- -----------------------------------------------------------------------------------------------------------------------------------
Rate Center Name: ILEC NPA - NXX: - NPA - NXX: -
- -----------------------------------------------------------------------------------------------------------------------------------
New NXX Required ? [ ] Yes [ ] No CLEC Status ? [ ] Yes OCN Number _ _ _ _ [ ] No STS ? [ ] Yes [ ] No
===================================================================================================================================
SERVICE LOCATION INFORMATION (TERMINATION POINTS)
===================================================================================================================================
FROM: TCG LOCATION POINT TO: POINT OF DEMARCATION
===================================================================================================================================
Location Name: Location Name:
- -----------------------------------------------------------------------------------------------------------------------------------
Address: Address:
- -----------------------------------------------------------------------------------------------------------------------------------
City/State/Zip: City/State/Zip:
- -----------------------------------------------------------------------------------------------------------------------------------
NPA/NXX: NPA/NXX
===================================================================================================================================
PROJECT INFORMATION
- -----------------------------------------------------------------------------------------------------------------------------------
[ ] MDU Project
- -----------------------------------------------------------------------------------------------------------------------------------
Project / Area Name:
- -----------------------------------------------------------------------------------------------------------------------------------
Address: If Multiple Buildings, Addresses:
- -----------------------------------------------------------------------------------------------------------------------------------
City/State/Zip:
- -----------------------------------------------------------------------------------------------------------------------------------
Other:
- -----------------------------------------------------------------------------------------------------------------------------------
CONTACT INFORMATION
- -----------------------------------------------------------------------------------------------------------------------------------
Initiator Name: Phone: Pager: Fax:
- -----------------------------------------------------------------------------------------------------------------------------------
Design Engineer: Phone: Pager: Fax:
- -----------------------------------------------------------------------------------------------------------------------------------
Tech At Demarc Point: Phone: Pager: Fax:
- -----------------------------------------------------------------------------------------------------------------------------------
Tech At TCG Point: Phone: Pager: Fax:
- -----------------------------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE> 44
<TABLE>
<S> <C> <C>
- ---------------------------------------------------------------------------------------------------------------------
CUSTOMIZED SERVICES AGREEMENT
BETWEEN TCG ___________________ AND OPTEL
SCHEDULE C - SERVICE SUPPLEMENT # ___________________________________ PAGE 2 OF 3
- ---------------------------------------------------------------------------------------------------------------------
BAN AND OTHER CHARGES
- ---------------------------------------------------------------------------------------------------------------------
RESELLER'S BILLING ACCOUNT NUMBER (BAN): ________________-________________ (Note: The project BAN must be identified
for correct accounting and billing of these services-especially-if this order expands existing service for an MDU or
HFC project.)
=====================================================================================================================
Other Network Elements provided by TCG (if applicable): Other Network Element Charges and USOCs:
- ---------------------------------------------------------------------------------------------------------------------
$ _________________________ USOC: ________________
- ---------------------------------------------------------------------------------------------------------------------
$ _________________________ USOC: ________________
- ---------------------------------------------------------------------------------------------------------------------
$ _________________________ USOC: ________________
=====================================================================================================================
TECHNICAL INFORMATION - PROJECT SPECIFIC
- ---------------------------------------------------------------------------------------------------------------------
Remote Terminal's CLLI: ______________________ Remote Terminal's Site Name: _____________________________
- ---------------------------------------------------------------------------------------------------------------------
[ ] TR-303 Ultimate Remote Terminal Site Size: [ ] 672 [ ] 1344 [ ] 2048
- ---------------------------------------------------------------------------------------------------------------------
DLC Manufacturer: Model Name: Model Number:
- ---------------------------------------------------------------------------------------------------------------------
- ---------------------------------------------------------------------------------------------------------------------
Planned Concentration Level at DLC: Concentration Ratio of DNs to Time Slots DN:TS (e.g., 3:1):
- ---------------------------------------------------------------------------------------------------------------------
- ---------------------------------------------------------------------------------------------------------------------
Planned use TCG Central Office Interface: Concentration Ratio ______________________ (e.g., 1:1, 2:1)
- ---------------------------------------------------------------------------------------------------------------------
DSI Framing/Formatting (check only one): [ ] SF/AMI [ ] ESF / AMI [ ] SF / B8ZS [ ] ESF / B8ZS
- ---------------------------------------------------------------------------------------------------------------------
DSI Termination: [ ] DB15 [ ] SmartJack Type II Default [ ] DSX-1 Type I Default [ ] RJ48X
- ---------------------------------------------------------------------------------------------------------------------
DSI Terminating Room Name: DS1 Terminating Room Telephone Number:
- ---------------------------------------------------------------------------------------------------------------------
Requested Quantity of DS-1s: ___ Required Quantity of Interface Groups to Start: ___ Ultimate Quantity of DS-1s: ___
EOC (Channel 12) assigned to: 1st DS-1 (Primary) Secondary EOC (Channel 12) assigned to: 2nd DS-1
TMC (Channel 24) assigned to: 1st DS-1 (Primary) Secondary TMC (Channel 24) assigned to: 2nd DS-1
- ---------------------------------------------------------------------------------------------------------------------
TCG RESPONSE INFORMATION
- ---------------------------------------------------------------------------------------------------------------------
Type of Switch Interface: [ ] IDCU for 5ESS [ ] SMA for DMS [ ] ESMA-2 for DMS
- ---------------------------------------------------------------------------------------------------------------------
Switch IDT/RT Information: [ ] Lucent 5ESS Switch Mod#(3) __ __ __ IDCU#(2) __ __ Remote#(2) __ __
[ ] Nortel DMS Site Name(4) __ __ __ __ Frame#(2) __ __ Unit # __
[ ] CRV: __ __ __ __
- ---------------------------------------------------------------------------------------------------------------------
TCG Completion Date: ___________________________________
- ---------------------------------------------------------------------------------------------------------------------
TCG/Reseller Test Date: ________________________________________
- ---------------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE> 45
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------------------------
CUSTOMIZED SERVICES AGREEMENT
Between TCG _________________ and OpTel
SCHEDULE C - SERVICE SUPPLEMENT #__________________ Page 3 of 3
<S> <C> <C> <C>
- ----------------------------------------------------------------------------------------------------------------------
SWITCH AND DLC TESTING INFORMATION
- ----------------------------------------------------------------------------------------------------------------------
Verify operation of EOC Primary: [ ] Yes Verify operation of EOC Secondary: [ ] Yes
- ----------------------------------------------------------------------------------------------------------------------
Verify operation of TMC Primary: [ ] Yes Verify operation of TMC Secondary: [ ] Yes
- ----------------------------------------------------------------------------------------------------------------------
Verify alarm operation over EOC Channel: Primary: [ ] Critical [ ] Major
- ----------------------------------------------------------------------------------------------------------------------
Verify alarm operation over EOC Channel: Secondary: [ ] Critical [ ] Major
- ----------------------------------------------------------------------------------------------------------------------
- ----------------------------------------------------------------------------------------------------------------------
OTHER SWITCH INFORMATION (IF APPLICABLE IN THIS ORDER)
- ----------------------------------------------------------------------------------------------------------------------
Billed Number Screening: [ ] Block Collect Calls [ ] Block 3rd Party Calls [ ] Allow Collect and 3rd Party Calls
- ----------------------------------------------------------------------------------------------------------------------
InterLATA PIC Selection: [ ] ATT [ ] MCI [ ] Sprint [ ] Worldcom/LDDS [ ] Other ______ [ ] No PIC
- ----------------------------------------------------------------------------------------------------------------------
[ ] Allow All Calls/Block No Calls
- ----------------------------------------------------------------------------------------------------------------------
[ ] Block International Operator Access (01+) [ ] Block International Direct Dial Access (011+)
- ----------------------------------------------------------------------------------------------------------------------
[ ] Block Alaska [ ] Block Canada [ ] Block Caribbean [ ] Block Hawaii [ ] Block Mexico
- ----------------------------------------------------------------------------------------------------------------------
[ ] Block Operator (0+) [ ] Block Operator (0-) [ ] Block Directory Assistance (411 and 555)
- ----------------------------------------------------------------------------------------------------------------------
[ ] Block All 900 Calls (InterLATA) [ ] Block 976 Calls (InterLATA) [ ] Block Other 900 Like Exchanges
- ----------------------------------------------------------------------------------------------------------------------
AUTHORIZATIONS
- ----------------------------------------------------------------------------------------------------------------------
This Schedule C is a Service Supplement as defined in the Customized Services Agreement dated _____/_____/, 19____,
entered into between the parties and is subject to all terms and conditions thereof. The term for this Service
Supplement is ______ months.
- ----------------------------------------------------------------------------------------------------------------------
OPTEL TCG _____________________________
- ----------------------------------------------------------------------------------------------------------------------
Signature: Signature:
- ----------------------------------------------------------------------------------------------------------------------
Print Name: Print Name:
- ----------------------------------------------------------------------------------------------------------------------
Title: Title:
- ----------------------------------------------------------------------------------------------------------------------
Date: Date;
- ----------------------------------------------------------------------------------------------------------------------
FOR TCG INTERNAL USE
- ----------------------------------------------------------------------------------------------------------------------
TCG ASR Number: TCG Account Manager:
- ----------------------------------------------------------------------------------------------------------------------
TCG Billing Account Number (BAN): Account Manager ID#:
- ----------------------------------------------------------------------------------------------------------------------
TCG Secondary Account Number (SAN): Phone #: Pager #:
- ----------------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE> 46
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-1 (SOUTH FLORIDA) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 47
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-1 (SOUTH FLORIDA) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. PER LINE BLOCK(LINE NUMBER BLOCK in definitions)(*82) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE NUMBER UNBLOCK(LINE UNBLOCK)(*82) ***
15. LONG DISTANCE ALERT ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 48
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-1 (SOUTH FLORIDA) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
2. Collect ***
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided by the
ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 49
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-1 (SOUTH FLORIDA) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
Directory Listing Coordination Services ***
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 50
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-1 (SOUTH FLORIDA) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
responsibility of the Reseller. In such case(s), the cost of such shall be
billed to the Reseller. Described below is such a service which may be provided
by TCG at the request of the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
San *** *** *** *** *** ***
Francisco
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 51
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-1 (SOUTH FLORIDA) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 52
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-2 (LOS ANGELES-PACBELL) PRICE ELEMENTS AND RATES FOR
SWITCHED TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING(*70) ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 53
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-2 (LOS ANGELES-PACBELL) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. LINE BLOCK(*82) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE UNBLOCK(*82) ***
15. LONG DISTANCE ALERT(*49) ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 54
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-2 (LOS ANGELES-PACBELL) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
2. Collect ***
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided by the
ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 55
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-2 (LOS ANGELES-PACBELL) PRICE ELEMENTS AND RATES FOR
SWITCHED TELECOMMUNICATIONS SERVICES
Directory Listing Coordination Services ***
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 56
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-2 (LOS ANGELES-PACBELL) PRICE ELEMENTS AND RATES FOR
SWITCHED TELECOMMUNICATIONS SERVICES
responsibility of the Reseller. In such case(s), the cost of such shall be
billed to the Reseller. Described below is such a service which may be provided
by TCG at the request of the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Los *** *** *** *** *** ***
Angeles
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 57
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-2 (LOS ANGELES-PACBELL) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 58
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-3 (LOS ANGELES-GTE) PRICE ELEMENTS AND RATES FOR
SWITCHED TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING(*70) ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 59
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-3 (LOS ANGELES-GTE) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. LINE BLOCK(*82) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE UNBLOCK(*82) ***
15. LONG DISTANCE ALERT(*49) ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
2. Collect ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 60
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-3 (LOS ANGELES-GTE) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided by the
ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
Directory Listing Coordination Services ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 61
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-3 (LOS ANGELES-GTE) PRICE ELEMENTS AND RATES FOR
SWITCHED TELECOMMUNICATIONS SERVICES
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the responsibility of the Reseller. In such
case(s), the cost of such shall be billed to the Reseller.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 62
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-3 (LOS ANGELES-GTE) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
Described below is such a service which may be provided by TCG at the request of
the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Los *** *** *** *** *** ***
Angeles
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 63
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-3 (LOS ANGELES-GTE) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 64
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-4 (SAN FRANCISCO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING(*70) ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 65
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-4 (SAN FRANCISCO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. PER LINE BLOCK(LINE NUMBER BLOCK IN DEFINITIONS) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE NUMBER UNBLOCK(LINE UNBLOCK)(*82) ***
15. LONG DISTANCE ALERT ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 66
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-4 (SAN FRANCISCO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
2. Collect ***
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided by the
ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 67
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-4 (SAN FRANCISCO) PRICE ELEMENTS AND RATES FOR
SWITCHED TELECOMMUNICATIONS SERVICES
Directory Listing Coordination Services ***
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 68
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-4 (SAN FRANCISCO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
responsibility of the Reseller. In such case(s), the cost of such shall be
billed to the Reseller. Described below is such a service which may be provided
by TCG at the request of the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
San *** *** *** *** *** ***
Francisco
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 69
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-4 (SAN FRANCISCO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 70
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-5 (CHICAGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING(*70) ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 71
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-5 (CHICAGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. LINE BLOCK(*82) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE UNBLOCK (*82) ***
15. LONG DISTANCE ALERT (*49) ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
2. Collect ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 72
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-5 (CHICAGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided by the
ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
Directory Listing Coordination Services ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 73
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-5 (CHICAGO) PRICE ELEMENTS AND RATES FOR
SWITCHED TELECOMMUNICATIONS SERVICES
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the responsibility of the Reseller. In such
case(s), the cost of such shall be billed to the Reseller.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 74
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-5 (CHICAGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
Described below is such a service which may be provided by TCG at the request of
the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Chicago *** *** *** *** *** ***
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 75
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-5 (CHICAGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 76
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-6 (DENVER) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING(*70) ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 77
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-6 (DENVER) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. LINE BLOCK(*82) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE UNBLOCK(*82) ***
15. LONG DISTANCE ALERT(*49) ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
2. Collect ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 78
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-6 (DENVER) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided by the
ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
Directory Listing Coordination Services ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 79
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-6 (DENVER) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the responsibility of the Reseller. In such
case(s), the cost of such shall be billed to the Reseller.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 80
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-6 (DENVER) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
Described below is such a service which may be provided by TCG at the request of
the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Denver *** *** *** *** *** ***
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 81
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-6 (DENVER) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 82
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-7 (PHOENIX) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING(*70) ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 83
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-7 (PHOENIX) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. LINE BLOCK(*82) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE UNBLOCK(*82) ***
15. LONG DISTANCE ALERT(*49) ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
2. Collect ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 84
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-7 (PHOENIX) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided
by the ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
Directory Listing Coordination Services ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 85
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-7 (PHOENIX) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the responsibility of the Reseller. In such
case(s), the cost of such shall be billed to the Reseller.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 86
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-7 (PHOENIX) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
Described below is such a service which may be provided by TCG at the request of
the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Phoenix *** *** *** *** *** ***
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 87
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-7 (PHOENIX) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 88
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-8 (INDIANAPOLIS) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING(*70) ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 89
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-8 (INDIANAPOLIS) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. LINE BLOCK(*82) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE UNBLOCK (*82) ***
15. LONG DISTANCE ALERT (*49) ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
2. Collect ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 90
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-8 (INDIANAPOLIS) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided by the
ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
Directory Listing Coordination Services ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 91
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-8 (INDIANAPOLIS) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the responsibility of the Reseller. In such
case(s), the cost of such shall be billed to the Reseller.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 92
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-8 (INDIANAPOLIS) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
Described below is such a service which may be provided by TCG at the request of
the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Indianapolis *** *** *** *** *** ***
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 93
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-8 (INDIANAPOLIS) PRICE ELEMENTS AND RATES FOR SWITCHEDF
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 94
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-9 (SAN DIEGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
I. ORDER ENTRY, PROVISIONING AND MOVES, ADDS AND CHANGES (MAC)- The one
time, non-recurring charge (NRC) for Directory Number (DN)
provisioning, Move/Add/Change (MAC) work and Primary Interchange
Carrier (PIC) charges are:
<TABLE>
<CAPTION>
ITEM PRICE
---- -----
<S> <C>
1. DN Order Entry and Provisioning for each DN ***
2. Additional DNs installed concurrent with 1st DN
for one end-user ***
3. DN changes pertaining to "temporary
disconnect" or "warm line" service ***
4. MAC Order Entry and Translations per DN ***
5. PIC Order Entry, Changes and Translations per DN ***
Multiple MAC or PIC changes on the same DN
included on the same service order are
treated as a single charge.
</TABLE>
II. LOCAL BASIC SERVICE - Local Basic Service includes the service
elements in Schedule A, Section II. There is a fixed monthly
recurring charge (MRC) for each DN in service. The MRC per DN is: ***
<TABLE>
<CAPTION>
III. BASIC CALLING FEATURES PRICE
---------------------- -----
<S><C> <C>
1. CALL FORWARDING BUSY ***
2. CALL FORWARDING DON'T ANSWER ***
3. CALL FORWARDING VARIABLE ***
4. CALL FORWARDING BUSY FOR VOICE MAIL ***
5. CALL FORWARDING DON'T ANSWER FOR VOICE MAIL ***
6. CALL FORWARDING ON CALL WAITING FOR VOICE MAIL ***
7. CALL WAITING ***
8. CANCEL CALL WAITING(*70) ***
9. SPEED CALLING - 8 NUMBERS ***
10. SPEED CALLING - 30 NUMBERS ***
11. MULTI DISTINCTIVE RINGING ***
12. THREE WAY CALLING ***
13. STUTTER DIAL TONE FOR VOICE MAIL ***
14. VISUAL MESSAGE WAITING FOR VOICE MAIL ***
</TABLE>
IV. ENHANCED CALLING FEATURES
-------------------------
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
1
<PAGE> 95
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-9 (SAN DIEGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
1. RETURN CALL(*69) ***
2. CALLING NUMBER DELIVERY(Caller ID) ***
3. CALLING NUMBER DELIVERY BLOCK(Caller ID Block)(*67) ***
4. CUSTOMER ORIGINATED CALL TRACE(*57) ***
5. LINE BLOCK(*82) ***
6. REPEAT DIALING(*66) ***
7. SELECTIVE CALL ACCEPTANCE ***
8. SELECTIVE CALL FORWARDING(*63) ***
9. SELECTIVE CALL REJECTION(*60) ***
10. SELECTIVE DISTINCTIVE ALERT(*61) ***
11. RETURN CALL, 2nd LVL ACTVTN ***
12. CALLING NAME DELIVERY ***
13. CALL WAITING I.D. AFTER CALL WAITING ***
14. LINE UNBLOCK(*82) ***
15. LONG DISTANCE ALERT(*49) ***
16. NON-RETURN OF PRIVATE CALLS ***
17. REMOTE ACTIVATION OF CALL FORWARDING ***
18. UNIDENTIFIED CALL REJECTION ***
V. VALUE ADDED CALLING FEATURES
1. VOICE MAIL - "Basic Call Answering" - COS 100 ***
2. VOICE MAIL - "Extended Call Answering" - COS 200 ***
3. VOICE MAIL - "Deluxe Call Answering" - COS 300 ***
4. VOICE MAIL - "Deluxe Multi Call Answering" - COS 400 ***
INTERIM NUMBER PORTABILITY-RCF - TCG to ILEC ***
*:1) Due to circumstances beyond TCG's control, Interim Number
Portability - A) ILEC to TCG, may require a second Voice Mail box per DN.
2) Authorization for INP - A) ILEC to TCG via Call Forwarding is to be
coordinated and obtained by Reseller.
VI. ANCILLARY SERVICES/CLEC SERVICES
1. 911/E911 - TCG provides the connection with the 911/E911 Public Safety
Answering Points (PSAP) and Telecommunications Relay Services (TRS) via TCG's
interconnection. Any surcharge for these services which TCG is required to
collect will be billed to Reseller at TCG's cost. Reseller agrees to collect
any required surcharges from its customers and remit those funds to the
appropriate parties such as regulated county organizations responsible for 911
management. The charge(s) for 911/E911 Services will be limited to the NRC's
set forth in the companion "911 Obligation Agreement" attached hereto at
Schedule F.
2. OPERATOR ASSISTANCE - All calls requiring Operator assistance will be
billed as follows:
1. Calling Card ***
2. Collect ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
2
<PAGE> 96
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-9 (SAN DIEGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
3. Person to Person ***
4. 3rd Party Billed to Calls ***
5. Busy Line Interrupt (BLI) ***
6. Busy Line Verify (BLV) ***
7. Call Trace ***
3. DIRECTORY ASSISTANCE - All Directory Assistance calls will be billed as
follows:
1. Local DA, 555-1212, 411 and 1+411 ***
2. DA - Call Completion ***
4. PRIVATE BRANDING OF OPERATOR AND DIRECTORY ASSISTANCE if available at the
following rates:
<TABLE>
<CAPTION>
-----------------------------------
Service Pricing
-----------------------------------
<S> <C>
Operator ***
Assistance
-----------------------------------
Directory ***
Assistance
-----------------------------------
</TABLE>
5. DIRECTORY LISTINGS - Directory Listings for White Pages are provided by the
ILEC Directory entity. *** Yellow Pages listings are not included in
residential services and must be arranged separately by the end user with the
Yellow Pages entity.
6. DIRECTORY LISTING COORDINATION SERVICES - TCG offers White Pages Directory
Listing coordination services to the Reseller. *** If the Reseller chooses to
have TCG provide such services, TCG shall use best efforts to ensure the
delivery of the following Directory Listing Coordination Services, where such
services are requested by Reseller from TCG, and/or where the incumbent local
exchange company refuses to interface directly with Reseller for such services:
i. NXX codes utilized by Customers are included in the general
reference portions of the relevant incumbent local exchange company's directory,
along with the incumbent local exchange company's own NXX codes;
ii. Reseller installation, repair, customer service and other
essential service-oriented information is included in the incumbent local
exchange company's "Customer Guide" or comparable section of the applicable
White Pages directory.
iii. Reseller receives adequate notice of any directory close dates
and publishing dates.
Directory Listing Coordination Services ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
3
<PAGE> 97
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-9 (SAN DIEGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
7. DIRECTORY DISTRIBUTION - Distribution of the incumbent primary White Pages
and primary Yellow Pages directories to each Customer is done at the same time
and on the same basis that the incumbent local exchange service provider
distributes directories to its end-users.***
8. LIDB MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
9. CARE MANAGEMENT - Provided, as necessary and if available, as part of the
Service and is included in the rates quoted.
10. CLEC TO CLEC TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the rates quoted.
11. CLEC TO ICO TRUNKING - Provided, as necessary and if available, as part of
the Service and is included in the DN rate quoted.
12. CHOKE POINT TRUNKING - Provided, as necessary and if available, as part of
the Service at no additional charge to the Reseller.
13. IXC MEET POINT TRUNKING - Provided, as necessary and if available, as part
of the Service at no additional charge to the Reseller.
14. INTERCEPT AND REFERRAL ANNOUNCEMENTS - When a Customer changes its service
provider from Reseller to another provider, and does not retain its original
number, TCG shall provide a Referral Announcement on the abandoned telephone
number which provides details on the Customer's new number or provide other
appropriate information to the extent known. Appropriate Intercept
Announcements indicating a temporary out-of-service condition on a Customer's
line or the disconnection of a Customer shall also be provided by TCG as
required. Here are the charges for Intercept and Referral Announcements:
UP to THREE MONTHS - 90 DAYS ***
UP to TWELVE MONTHS - ONE YEAR ***
VII. OTHER NETWORK FACILITIES OR ELEMENTS
As provided for in this Agreement, Reseller and TCG may designate in a Service
Supplement that TCG will be the provider of certain network facilities,
elements or services which are the responsibility of the Reseller. In such
case(s), the cost of such shall be billed to the Reseller.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
4
<PAGE> 98
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-9 (SAN DIEGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
Described below is such a service which may be provided by TCG at the request of
the Reseller.
Transport from Point of Demarcation to MDU Premises - TCG will provision such
transport as Resale Services (i.e. Type II) and bill Reseller on a monthly
basis for those facilities. This will be agreed upon by both parties and
requested in writing by the Reseller in advance of TCG order placement, if and
when such services are required.
Building of Type One Access to Avoid Type Two Recurring Costs - TCG will build
such Type One transport and bill Reseller for those facilities. 1) The request
for a price quote for such will be put in writing by the Reseller, 2) the price
for such will be identified in advance by TCG, 3) provided to the Reseller, 4)
agreed upon by both parties, 5) and approved in writing by the Reseller in
advance when such services are required.
VIII. MINUTE OF USE RATES
The rates for the TCG switched services are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------------------
MARKET DESCRIPTION LOCAL LOCAL EAM EAM INTRALATA
DESCRIPTION RATE PER DESCRIPTION RATE PER RATE PER
MOU MOU MOU
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
San *** *** *** *** *** ***
Diego
- ---------------------------------------------------------------------------------------------------------
</TABLE>
IX. CUSTOMER SERVICE CENTER CALLS/TROUBLE CALLS - The rates are as follows:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------------
TYPE CALL PRICE
- ---------------------------------------------------------------------------------------------
<S> <C>
Troubles found to be TCG switch or network troubles. ***
- ---------------------------------------------------------------------------------------------
Troubles found to be Reseller's troubles (beyond the ***
Demarcation Point).
- ---------------------------------------------------------------------------------------------
General Service Inquiry Calls ***
- ---------------------------------------------------------------------------------------------
</TABLE>
X. PRICING PROGRAMS
1. Feature Discount Pricing Program ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
5
<PAGE> 99
CUSTOMIZED SERVICES AGREEMENT Date: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE D-9 (SAN DIEGO) PRICE ELEMENTS AND RATES FOR SWITCHED
TELECOMMUNICATIONS SERVICES
***
2. Quick Start Pricing Program***
XI. OTHER
Summary of Key Assumptions - All recurring rates, non-recurring rates, per event
rates and prices to be developed through quotations are base on the following
assumptions:
1) Reseller provides the DLC. The DLC meets TCG standards and interconnection
guidelines.
2) Reseller is responsible for providing, manages the implementation and
maintains all on-site wiring. This includes any and all required wiring or
rewiring for interconnection services from the DLC to the existing house
wiring, and any and all on-campus distribution wiring to and from the telecom
room to multiple buildings within the MDU complex.
3) Reseller pays for the Type Two recurring monthly costs, one time
non-recurring costs, and early termination costs.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
6
<PAGE> 100
CUSTOMIZED SERVICES AGREEMENT DATE: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE E - LINE, FACILITY AND FEATURES FORECAST
BY REMOTE TERMINAL/DIGITAL LOOP CARRIER
I. FORECAST - This forecast, shown below in Table 1, provides TCG engineering
personnel information for network development and planning purposes. This form
is submitted by OpTel to the TCG Residential Services' Project Manager by the
twenty-fifth of each month for each existing or planned OpTel provided RT/DLC.
Project Name/Number of the RT/DLC: ___________________
City: ____________________ Address:___________________________________
<TABLE>
<CAPTION>
- -----------------------------------------------------------------------------------------------------------------------------------
TABLE 1 NOW PLAN GAIN 3Q98 4Q98 1Q99 2Q99
GAIN GAIN GAIN GAIN
- -----------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C> <C>
NETWORK ACCESS LINES - - - - - - -
- -----------------------------------------------------------------------------------------------------------------------------------
RESIDENCE
- -----------------------------------------------------------------------------------------------------------------------------------
BUSINESS
- -----------------------------------------------------------------------------------------------------------------------------------
TOTAL NETWORK ACCESS LINES
- -----------------------------------------------------------------------------------------------------------------------------------
TOTAL DNs
- -----------------------------------------------------------------------------------------------------------------------------------
TR-303 - - - - - - -
- -----------------------------------------------------------------------------------------------------------------------------------
IG GROUP #1
- -----------------------------------------------------------------------------------------------------------------------------------
DS-1 GROUP #1
- -----------------------------------------------------------------------------------------------------------------------------------
CCS/NALs GROUP #1
- -----------------------------------------------------------------------------------------------------------------------------------
CONCENTRATIONS PER IG GROUP #1
- -----------------------------------------------------------------------------------------------------------------------------------
IG GROUP #2
- -----------------------------------------------------------------------------------------------------------------------------------
DS-1 GROUP #2
- -----------------------------------------------------------------------------------------------------------------------------------
CCS/NALs GROUP #2
- -----------------------------------------------------------------------------------------------------------------------------------
CONCENTRATIONS PER IG GROUP #1
- -----------------------------------------------------------------------------------------------------------------------------------
BASIC FEATURES - - - - - - - -
- -----------------------------------------------------------------------------------------------------------------------------------
CALL FWDING BUSY
- -----------------------------------------------------------------------------------------------------------------------------------
CALL FWDING DON'T ANSWER
- -----------------------------------------------------------------------------------------------------------------------------------
CALL FORWARDING VARIABLE
- -----------------------------------------------------------------------------------------------------------------------------------
CALL FWDING BUSY FOR VM
- -----------------------------------------------------------------------------------------------------------------------------------
</TABLE>
1
<PAGE> 101
CUSTOMIZED SERVICES AGREEMENT DATE: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE E - LINE, FACILITY AND FEATURES FORECAST
BY REMOTE TERMINAL/DIGITAL LOOP CARRIER
<TABLE>
<S> <C> <C> <C> <C> <C> <C> <C>
- -----------------------------------------------------------------------------------------
CALL FWDING DON'T ANS WER for VM
- -----------------------------------------------------------------------------------------
CALL FWDING ON CALL WAITING for VM
- -----------------------------------------------------------------------------------------
CALL WAITING
- -----------------------------------------------------------------------------------------
CANCEL CALL WAITING
- -----------------------------------------------------------------------------------------
SPEED CALLING - 8 NUMBERS
- -----------------------------------------------------------------------------------------
SPEED CALLING - 30 NUMBERS
- -----------------------------------------------------------------------------------------
THREE WAY CALLING
- -----------------------------------------------------------------------------------------
MULTI DISTINCTIVE RINGING
- -----------------------------------------------------------------------------------------
STUTTER DIAL TONE FOR VM
- -----------------------------------------------------------------------------------------
VISUAL MESSAGE WAITING FOR VM
- -----------------------------------------------------------------------------------------
ENHANCED FEATURES -- -- -- -- -- -- --
- -----------------------------------------------------------------------------------------
AUTOMATIC RECALL
- -----------------------------------------------------------------------------------------
CALL NUMBER DELIVERY BLOCK
- -----------------------------------------------------------------------------------------
CALLING NUMBER DELIVERY
- -----------------------------------------------------------------------------------------
CUSTOMER ORIGINATED CALL TRACE
- -----------------------------------------------------------------------------------------
PER LINE BLOCK (LINE NUMBER BLOCK
IN DEFINITIONS)
- -----------------------------------------------------------------------------------------
REPEAT DIALING
- -----------------------------------------------------------------------------------------
SELECTIVE CALL ACCEPTANCE
- -----------------------------------------------------------------------------------------
SELECTIVE CALL FORWARDING
- -----------------------------------------------------------------------------------------
SELECTIVE CALL REJECTION
- -----------------------------------------------------------------------------------------
SELECTIVE DISTINCTIVE ALERT
- -----------------------------------------------------------------------------------------
AUTOMATIC RECALL, 2ND LEVEL
ACTIVATION
- -----------------------------------------------------------------------------------------
CALLING NAME DELIVERY
- -----------------------------------------------------------------------------------------
CALL WAITING I.D.
- -----------------------------------------------------------------------------------------
LINE NUMBER UNBLOCK (*82 UNBLOCK)
- -----------------------------------------------------------------------------------------
</TABLE>
2
<PAGE> 102
CUSTOMIZED SERVICES AGREEMENT DATE: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE E - LINE, FACILITY AND FEATURES FORECAST
BY REMOTE TERMINAL/DIGITAL LOOP CARRIER
<TABLE>
<S> <C> <C> <C> <C> <C> <C> <C> <C>
- ----------------------------------------------------------------------------------------------
LONG DISTANCE ALERT
- ----------------------------------------------------------------------------------------------
NON-RETURN OF PRIVATE CALLS
- ----------------------------------------------------------------------------------------------
REMOTE ACTIVATION OF CALL FWDING
- ----------------------------------------------------------------------------------------------
UNIDENTIFIED CALL REJECTION
- ----------------------------------------------------------------------------------------------
VALUE ADDED FEATURES -- -- -- -- -- -- -- --
- ----------------------------------------------------------------------------------------------
VM - "BASIC CALL ANSWERING" -COS 100
- ----------------------------------------------------------------------------------------------
VM - "EXTENDED CALL ANSWERING" -COS 200
- ----------------------------------------------------------------------------------------------
VM - "DELUXE CALL ANSWERING" -COS 300
- ----------------------------------------------------------------------------------------------
VM - "DELUXE MULTI CALL ANSWERING" -COS 400
- ----------------------------------------------------------------------------------------------
</TABLE>
NXX CODES
OpTel requires new NXX codes in the following rate centers in the coming
quarters.
<TABLE>
<CAPTION>
- --------------------------------------------------------------------------------
RATE CENTER NAME NXX REQUIRED TCG'S CURRENT NXX
AND STATE IN THE FOLLOWING CODE(S) FOR THE
QUARTER RATE CENTER
- --------------------------------------------------------------------------------
<S> <C> <C>
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
- --------------------------------------------------------------------------------
</TABLE>
3
<PAGE> 103
CUSTOMIZED SERVICES AGREEMENT DATE: 5/29/98
BETWEEN TCG AND OPTEL
SCHEDULE F - CALL RECORD FILE FORMATS
I. CALL RECORD FILE FORMATS FOR TCG's CENTRAL OFFICE SWITCHES (LUCENT AND
NORTEL)
Attached are sample records that TCG will provide to Reseller.
1
<PAGE> 104
3-30 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00625
--------------------------------------------------
TABLE 3-31
STRUCTURE CODE 00625 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date 6
Timing indicator 7
Study indicator 8
Answer indicator 9
Service observed, traffic sampled 10
Operator action 11
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 1019 17
Answer time 18
Elapsed time 19
*IC/INC prefix 57
Carrier connect date 6
Carrier connect time 18
Elapsed time from carrier connect 19
IC/INC call event status 58
Trunk group number 83
Routing indicator 59
Dialing indicator 85
ANI indicator 60
--------------------------------------------------
CALL CODES: 065, 066, 110, 119, 132, 134, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 105
3-26 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00502
--------------------------------------------------
TABLE 3-26
STRUCTURE CODE 00502 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 17
Connect time 18
Elapsed time 19
WATS band or MBI 29
--------------------------------------------------
CALL CODES: 001, 800-999
STRUCTURE CODE 00503
--------------------------------------------------
TABLE 3-27
STRUCTURE CODE 00503 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Connect time 18
Elapsed time 19
WATS band or MBI 29
--------------------------------------------------
CALL CODES: 002, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 106
3-24 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00500
--------------------------------------------------
TABLE 3-24
STRUCTURE CODE 00500 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 17
Connect time 18
Elapsed time 19
--------------------------------------------------
CALL CODES: 005, 006, 011, 021, 088, 132, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 107
3-30 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00625
--------------------------------------------------
TABLE 3-31
STRUCTURE CODE 00625 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date 6
Timing indicator 7
Study indicator 8
Answer indicator 9
Service observed, traffic sampled 10
Operator action 11
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 1019 17
Answer time 18
Elapsed time 19
*IC/INC prefix 57
Carrier connect date 6
Carrier connect time 18
Elapsed time from carrier connect 19
IC/INC call event status 58
Trunk group number 83
Routing indicator 59
Dialing indicator 85
ANI indicator 60
--------------------------------------------------
CALL CODES: 065, 066, 110, 119, 132, 134, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 108
3-26 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00502
--------------------------------------------------
TABLE 3-26
STRUCTURE CODE 00502 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 17
Connect time 18
Elapsed time 19
WATS band or MBI 29
--------------------------------------------------
CALL CODES: 001, 800-999
STRUCTURE CODE 00503
--------------------------------------------------
TABLE 3-27
STRUCTURE CODE 00503 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Connect time 18
Elapsed time 19
WATS band or MBI 29
--------------------------------------------------
CALL CODES: 002, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 109
3-24 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00500
--------------------------------------------------
TABLE 3-24
STRUCTURE CODE 00500 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 17
Connect time 18
Elapsed time 19
--------------------------------------------------
CALL CODES: 005, 006, 011, 021, 088, 132, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 110
3-30 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00625
--------------------------------------------------
TABLE 3-31
STRUCTURE CODE 00625 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date 6
Timing indicator 7
Study indicator 8
Answer indicator 9
Service observed, traffic sampled 10
Operator action 11
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 1019 17
Answer time 18
Elapsed time 19
*IC/INC prefix 57
Carrier connect date 6
Carrier connect time 18
Elapsed time from carrier connect 19
IC/INC call event status 58
Trunk group number 83
Routing indicator 59
Dialing indicator 85
ANI indicator 60
--------------------------------------------------
CALL CODES: 065, 066, 110, 119, 132, 134, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 111
3-26 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00502
--------------------------------------------------
TABLE 3-26
STRUCTURE CODE 00502 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 17
Connect time 18
Elapsed time 19
WATS band or MBI 29
--------------------------------------------------
CALL CODES: 001, 800-999
STRUCTURE CODE 00503
--------------------------------------------------
TABLE 3-27
STRUCTURE CODE 00503 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Connect time 18
Elapsed time 19
WATS band or MBI 29
--------------------------------------------------
CALL CODES: 002, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 112
3-24 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00500
--------------------------------------------------
TABLE 3-24
STRUCTURE CODE 00500 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 17
Connect time 18
Elapsed time 19
--------------------------------------------------
CALL CODES: 005, 006, 011, 021, 088, 132, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 113
3-30 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00625
--------------------------------------------------
TABLE 3-31
STRUCTURE CODE 00625 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date 6
Timing indicator 7
Study indicator 8
Answer indicator 9
Service observed, traffic sampled 10
Operator action 11
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 1019 17
Answer time 18
Elapsed time 19
*IC/INC prefix 57
Carrier connect date 6
Carrier connect time 18
Elapsed time from carrier connect 19
IC/INC call event status 58
Trunk group number 83
Routing indicator 59
Dialing indicator 85
ANI indicator 60
--------------------------------------------------
CALL CODES: 065, 066, 110, 119, 132, 134, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 114
3-26 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00502
--------------------------------------------------
TABLE 3-26
STRUCTURE CODE 00502 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 17
Connect time 18
Elapsed time 19
WATS band or MBI 29
--------------------------------------------------
CALL CODES: 001, 800-999
STRUCTURE CODE 00503
--------------------------------------------------
TABLE 3-27
STRUCTURE CODE 00503 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Connect time 18
Elapsed time 19
WATS band or MBI 29
--------------------------------------------------
CALL CODES: 002, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 115
3-24 Structure codes
- --------------------------------------------------------------------------------
STRUCTURE CODE 00500
--------------------------------------------------
TABLE 3-24
STRUCTURE CODE 00500 FIELDS
INFORMATION FIELD NUMBER
--------------------------------------------------
Record descriptor word 000
Hexadecimal identifier 00
Structure code 0
Call type 1
Sensor type 2
Sensor identification 3
Recording office type 4
Recording office identification 5
Date of answer 6
Answer indicator 9
Service feature 12
Originating NPA 13
Originating number 14
Overseas indicator 15
Terminating NPA 16
Terminating number 17
Connect time 18
Elapsed time 19
--------------------------------------------------
CALL CODES: 005, 006, 011, 021, 088, 132, 800-999
- --------------------------------------------------------------------------------
297-1001-830 Standard 07.03 March 1994
<PAGE> 116
SCHEDULE G
RESIDENTIAL SERVICE LEVEL PROGRAM
5/29/98
1.0 PURPOSE AND SCOPE OF DOCUMENT
This document titled "Residential Service Level Program" proposes operations
specifications for wholesale switched telecommunications services to Resellers
for resale to Multiple Dwelling Unit (MDU) projects. The network as defined in
this program shall refer to the TCG Network.
2.0 DEFINITIONS
"BUSINESS DAY" means Business Days are Monday through and including Friday and
exclude Saturdays, Sundays and the Official Holidays listed below.
"BUSY HOUR" means the continuous one-hour period of the day during which volume
of traffic is greater than during any other continuous one-hour period of the
same day.
"NETWORK" means the TCG network.
"OBJECTIVES" represent long-term goals which TCG will use reasonable efforts to
meet and may become standards in future amendments to this program.
"OFFICIAL HOLIDAYS" are the following:
New Year's Day - January 1
Presidents Day - Varies
Memorial Day - Varies
Fourth (4th) of July - July 4
Labor Day - Varies
Thanksgiving Day - Varies
Day After Thanksgiving - Friday/ Week Varies
Christmas Day - December 25
"OPTIONS" are criteria which are desirable, but which are not required of TCG.
"ORDER ENTRY DAY" means that part of a "Business Day" up to 2:00 P.M. MST.
Orders placed after 2:00 P.M. MST are moved into and will begin to be processed
the next available Business Day.
1
<PAGE> 117
RESIDENTIAL SERVICE LEVEL PROGRAM
5/29/98
3.0 RESPONSIVENESS BY THE TCG'S CUSTOMER SERVICE CENTER (CSC)
This section provides a list of objectives related to TCG's CSC's
responsiveness.
3.1 RESPONSIVENESS OF TCG'S CSC TO NEW DN SERVICE ORDERS AND DN CHANGE
ORDERS.
The TCG CSC objective is to respond to greater than ninety five (95) percent of
all Service Orders and Change Orders placed through the Reseller's system or
equivalent, e.g. facsimile, within the same business day when the order is
placed before 2 PM MST. This measurement is calculated by dividing the total
number of New DN Service Orders and DN Change Orders opened by TCG, during a
calendar one-month period, by the total number of New DN Order and DN Change
Orders received by TCG during the same calendar one-month period, and
multiplying that factor by one hundred (100).
3.2 TRANSMISSION OF SERVICE ORDERS BY RESELLER TO THE TCG CSC
TCG requires that a New DN Service Order be received in the TCG CSC at least
three (3) Business Days in advance of the scheduled Customer Desired Due Date
("CDDD"). If a New DN Service Order is submitted to the TCG CSC on a TCG
Official Holiday, the order will be processed on the following Business Day in
the time frames set forth below.
New DN Service Orders will be handled for database entry by TCG by the end of
the Business Day, and completed by TCG within three (3) Business Days if
received before 2 P.M. MST.
New DN Service Orders will be provisioned by TCG by the end of the second full
Business Day, and completed by TCG within three (3) Business Days if received
after 2 P.M. MST.
DN Change Orders, including Disconnect Orders and Suspend Service Orders, will
be completed within one Business Day after receipt of the order. (This excludes
Move Orders for which the DN must be changed or moved to a new geographic
location, which require three (3) Business Days for 911 updates.)
An order must be received by the TCG CSC before 2:00 P.M. MST to be considered
submitted on that Business Day. Requests received after 2:00 P.M. MST will be
considered submitted on the following Business Day. Business Hours to accept
orders for New DN Service Orders and DN Change Orders are Monday through Friday
(except for the Holidays previously noted), from 6:00 A.M. to 6:00 P.M. MST.
Orders sent outside these times will be opened at the beginning of the next
Business Day.
2
<PAGE> 118
RESIDENTIAL SERVICE LEVEL PROGRAM
5/29/98
3.3 NEW DN SERVICE ORDER PROVISIONING - PERCENT OF NEW DN SERVICE ORDERS
RECEIVED BEFORE 2:00 P.M. MOUNTAIN TIME PROVISIONED BY THE END OF THE NEXT
BUSINESS DAY BY TCG'S CSC
The TCG CSC will provision ninety five (95) percent of all New DN Service
Orders submitted by Reseller before 2 P.M. MST by the end of the next Business
Day. For the purposes of this Schedule E, a Directory Number (DN)/line is
considered "provisioned" when there is dial tone present, the requested
features have been provisioned, and the following types of calls can be
completed: local, intraLATA, interLATA (long distance), local operator
services, long distance operator services, and directory assistance.
Provisioning does not include cable and pair assignments at the MDF or IDFs
which are the responsibility of Reseller. Such time frame for provisioning is
only possible for those DNs for which Reseller has previously ordered the
necessary Network (DS-1) facilities. Orders from Reseller for DNs require that
the Reseller have previously ordered the necessary network facilities. These
network DS-1s will have been ordered in a timely basis by the Reseller from
TCG, and such facilities will have been in place and tested before the ordering
of any DNs.
This measurement in this Section 3.3 is determined by dividing the total number
of New DN Service Orders provisioned in by the end of the next full Business
Day after the receipt of a New DN Service Order by 2 P.M. MST, during a
calendar one-month period, by the total number of New DN Service Orders
provisioned during the same calendar one-month period, and multiplying that
factor by one hundred (100).
3.4 NEW DN SERVICE ORDER COMPLETION - PERCENT OF NEW DN SERVICE ORDERS
RECEIVED BEFORE 2:00 P.M. MST COMPLETED IN THREE BUSINESS DAYS BY TCG'S CSC
TCG's CSC will complete ninety (90) percent of all New DN Service Orders
submitted by Reseller within three (3) Business Days of receipt of the order. A
New DN Service Order will not be considered "complete" until the new DN has
been entered into all the relevant databases: E911, CARE, LIDB, Directory
Assistance, and Directory Listing. TCG requires one (1) full Business Day to
verify that the E911 database has been updated. This period may extend to two
(2) days or longer if a longer interval is required by the relevant RBOC to
enter updates into the E911 database. RESELLER AGREES IN THE E-911 AGREEMENT
THAT THEY SHALL WITHHOLD CUSTOMER TURN UP UNTIL THE ORDER IS COMPLETED AND THE
E911 DATABASE HAS BEEN UPDATED. (While TCG commits to provide all information
to the responsible and applicable database holders in the above-mentioned time
frames, TCG is not responsible for delays by the owner of the applicable
database in entering information into their database, except to the extent that
TCG itself is the owner or controller of the applicable database(s).) This
measurement in this Section 3.4 is calculated by dividing the total number of
New DN Service Orders completed in three (3) Business Days after the receipt of
a New DN Service
3
<PAGE> 119
RESIDENTIAL SERVICE LEVEL PROGRAM
5/29/98
Order, during a calendar one-month period, by the total number of New DN
Service Orders completed in the same calendar one-month period, and multiplying
that factor by one-hundred.
3.5 DN CHANGE ORDER COMPLETION - PERCENT COMMITMENT MET BY TCG'S CSC IN
ONE BUSINESS DAY BY TCG'S CUSTOMER SERVICE CENTER
TCG Customer Service Center will complete ninety five (95) percent or greater of
all DN Change Orders submitted by Reseller within one (1) Business Day of
receipt of the order. For the purposes of this Service Level Program, a DN
Change Order will be defined as modification to an existing DN/line, the
disconnection of a currently installed DN/line, and/or suspension of service on
a currently existing DN or line (i.e., a warm disconnect).
This measurement in this Section 3.5 is calculated by dividing the total number
of DN Change Orders completed in one (1) full Business Day after the receipt of
a DN Change Order, during a calendar one-month period, by the total number of
DN Change Orders completed in the same calendar one-month period, and
multiplying that factor by one hundred (100).
3.6 DN SERVICE ORDER AND DN CHANGE ORDER - PERCENT COMMITMENT MET BY CSC
TCG's CSC will meet ninety-five (95) percent or greater of DN Service Order and
DN Change Order commitments during a calendar one-month period. "Commitment
Met" as used in this subsection refers to TCG completing a New DN Service Order
or a DN Change Service Order by the Customer Desired Due Date (CDDD). The CDDD
is the date requested by Reseller which shall meet the criteria set forth in
Section 3.4 of this Service Level Program for New DN Service Order completion
and Section 3.5 of this program for DN Change Order completion.
This measurement in this Section 3.6 is calculated by dividing the number of
order Commitments Met in a calendar one-month period by the number of
commitments issued in the same calendar one-month period, and multiplying that
factor by one-hundred (100).
3.7 EXPEDITING A DN CHANGE ORDER
From time to time, Reseller may request to expedite a DN Change Order for a
software feature. A DN Change Order is considered expedited if the CDDD is
less than the standard one (1) Business Day for DN Change Orders. Expedited DN
Change Orders will be marked on the order accordingly with the requested
expedited date. There will be a fee for such services. TCG will have three (3)
hours from the time of transmission of the order by Reseller, to respond as to
whether or not the expedited order can be completed within the requested time
frame. HOWEVER, TCG WILL NOT BE REQUIRED TO EXPEDITE THE PROVISIONING OF A NEW
DN SERVICE ORDER IN FEWER THAN THREE (3) BUSINESS DAYS BECAUSE OF THE
REQUIREMENTS OF 3.4, I.E., UPDATING OF ANCILLARY DATABASES INCLUDING E-911.
4
<PAGE> 120
RESIDENTIAL SERVICE LEVEL PROGRAM
5/29/98
3.8 SERVICE ORDER PROVISIONING FOR NETWORK DS1S
The minimum interval for the provisioning of Network DS1s where TCG equipment
and TCG facilities are in place is four (4) weeks. Where DS1 facilities are not
available, this interval may be a minimum of six (6) weeks to twelve (12)
weeks, depending upon the circumstances. If TCG facilities are not available,
the Parties shall discuss, and mutually agree, to solutions such as Type II
service, promptly and in good faith.
3.9 SERVICE LEVEL ACCURACY
TCG's obligations regarding the accuracy of levels of service related to New DN
and Changed DN Order entry and provisioning are:
a) during a calendar one-month period, enter and provision ninety-five
(95) percent of New DN Service Orders and DN Change Orders accurately; and
b) during a calendar one-month period, limit inadvertent changes
applied to a DN to less than four (4) percent of DNs provisioned to Reseller
(measured as inadvertent changes as a percentage of total existing DNs).
Reseller's obligation regarding service levels related to New DN Service Orders
is:
a) provide ninety-five (95) percent of required Customer information
accurately at the time of the New DN Service Order placement.
4.0 RESPONSIVENESS BY THE TCG'S-NATIONAL MONITORING CENTER
This section provides a list of objectives related to the NMC's responsiveness.
4.1 PERCENT CALLS ANSWERED WITHIN THIRTY (30) SECONDS BY TCG
In a calendar one-month period, TCG shall answer ninety-five (95) percent of
all repair calls within thirty (30) seconds. This measurement is calculated by
dividing the number of Repair Calls answered by a TCG service representative
within thirty (30) seconds in a calendar one-month period, by the total number
of repair calls answered in the same calendar one-month period, and multiplying
that factor by one hundred (100).
5
<PAGE> 121
RESIDENTIAL SERVICE LEVEL PROGRAM
5/29/98
4.2 PERCENT REPAIR CENTER ACCESSIBILITY
TCG shall take one hundred (100) percent of Reseller repair calls within three
(3) minutes of their placement to TCG. This measurement is based upon the
number of calls answered as a percentage of the number of calls attempted. This
parameter is calculated by dividing the number of calls answered by TCG by the
total number of calls attempted and multiplying by 100.
4.3 PERCENT REPAIR COMMITMENTS MET
This measurement is related to the percentage of end-user repair order
commitments met by TCG. Compliance with this measurement is determined by
dividing the total Trouble Reports cleared by TCG upon the date and clock hour
time promised to Reseller, during a calendar one-month period, by the total
reports cleared during the same calendar one-month period, the factor of which
is multiplied by one hundred (100). The TCG commitment is greater than
ninety-five (95) percent repair commitments met. This measurement applies to
troubles arising from the TCG switch through to the Point of Demarcation
between the TCG and Reseller networks.
This measurement is related to the percent customer repair order commitments
met. This parameter is calculated by dividing the total customer reports
cleared (by the date and clock hour time promised to the customer that the
trouble would by cleared) by the total reports cleared and multiplying by 100.
4.4 PERCENT TROUBLE REPORTS CLEARED WITHIN 24 HOURS OF TROUBLE REPORT
RECEIPT
This measurement is related to the number of Trouble Reports cleared within
twenty-four (24) hours of receipt thereof by TCG. Compliance with this
measurement is determined by dividing the total number of Trouble Reports
cleared during a calendar one-month period within a twenty-four (24) hour
period, by the total number of Trouble Reports received during the same
calendar one-month period, and multiplying the factor by one-hundred (100).
This Measurement applies to troubles arising from the TCG switch to the Point
of Demarcation between the Reseller and TCG networks.
TCG shall exhibit greater 95 percent trouble reports during a twenty four hour
period. This applies to troubles from the TCG switch to the Point of
Demarcation.
4.5 PERCENT "OUT OF SERVICE" (OOS) TROUBLE REPORTS CLEARED IN EIGHT HOURS
This measurement is related to the Out of Service ("OOS") Trouble Reports
cleared within an eight-hour period. Compliance with this measurement is
determined by dividing the total number of OOS Trouble Reports cleared by TCG
within eight (8) hours of their receipt by TCG, during a calendar one-month
period, by the total number of OOS Trouble Reports received during the same
calendar one-month period, and multiplying the factor by one hundred (100).
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This measurement is ninety-five (95) percent of OOS Trouble Reports during a
calendar one-month period cleared within eight (8) hours of receipt thereof by
TCG. This Measurement applies to OOS troubles arising from the TCG switch
through to the Point of Demarcation between the Reseller and TCG networks.
5.0 NETWORK RELIABILITY
This section provides a list of objectives related to network reliability.
5.1 LOCAL NETWORK TROUBLES PER 100 CUSTOMERS' LINES
This measurement pertains to the total number of Trouble Reports arising within
the Reseller local network. This parameter is calculated by dividing the total
local network troubles reported by Reseller to TCG in a calendar one-month
period, by the total number of Customer lines existing at the end of the same
one-month period in the relevant geographic area, and multiplying the factor by
one hundred (100). This measurement will be fewer than six (6) Trouble Reports
per one hundred (100) Reseller end-user lines during a one-month period, or,
fewer than six (6) percent of Reseller end-user lines with local network
troubles. This measurement applies to local network troubles arising from
causes between the TCG switch through to the Point of Demarcation separating
the TCG and Reseller networks.
5.2 PERCENT LOCAL NETWORK REPEATED TROUBLE REPORTS
This measurement relates to repeated local network Trouble Reports ("Repeat LN
Trouble Reports") submitted by Reseller to TCG. Compliance with this
measurement is determined by totaling the number of Trouble Reports received by
TCG in a calendar one-month period for end-user lines on which a trouble
previously existed during the previous sixty (60) days, and dividing the
foregoing total by the total local network Trouble Reports for the one-month
period in question. This measurement will be less than four (4) percent Repeat
Trouble Reports for the relevant one-month period. This measurement applies to
Found Troubles arising between the TCG switch and the Point of Demarcation
separating the Reseller and TCG networks. "Found Troubles" are TCG troubles
arising from TCG's own equipment or Network, and they do not include troubles
arising from Reseller's equipment or network exclusively.
6.0 SWITCH RELIABILITY
This section provides a list of objectives related to switch reliability.
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6.1 SWITCH TROUBLES PER 100 CUSTOMERS' LINES
This measurement relates to Trouble Reports arising from the TCG switch.
Compliance with this measurement is calculated by dividing the total
switch-related troubles reported by Reseller to TCG during a calendar one-month
period, by the total number of Reseller end-user lines existing at the end of
that one-month period in the relevant geographic area served by the relevant
switch, and multiplying the result by one-hundred (100). TCG's objective is
four (4) or fewer switch-related Trouble Reports per one-hundred (100) Reseller
end-user lines per calendar one-month period, or, fewer than four (4) percent
of Reseller end-user lines with switch troubles. This measurement applies to
troubles arising from the TCG switch.
6.2 PERCENT SWITCH REPEATED TROUBLE REPORTS
This is a measure of repeated Trouble Reports caused by the TCG switch ("Repeat
Switch Trouble Reports"). Compliance with this measurement is obtained by
totaling the number of the switch Trouble Reports received by TCG in a calendar
one-month period for end-user lines on which a trouble existed during the
previous sixty (60) days, and dividing the foregoing total by the total switch
Trouble Reports for the one-month period in question. TCG's objective will be
less than five (5) percent Repeat Switch Troubled Reports per calendar month.
6.3 SWITCH TROUBLE REPORTS CLEARED WITHIN A SPECIFIC TIME FRAME
TCG's objective will be to clear ninety-five (95) percent of switch-related
Trouble Reports within a twenty-four (24) hour period from the receipt thereof
by TCG.
6.4 SWITCH PERFORMANCE
TCG's switch performance objectives include:
a) originating calls will experience blockage of less than one (1) call
in one hundred (100) calls (P.01Grade of Service) during the busy
hour of the day;
b) terminating calls will experience blockage of less than or equal to
one (1) call in one hundred (100) calls (P.01Grade of Service)
during the busy hour of the day;
c) blockage of access to the switch is equal to or less than .01 during
the busy hour of the day; and
d) dial tone in two-point-five (2.5) seconds or less.
7.0 SERVICE SURVEILLANCE MEASUREMENTS
TCG shall provide 7 days a week, 24 hours a day surveillance on the network.
This applies to troubles from the TCG switch to the Point of Demarcation. The
appropriate measurements as indicated in this section shall be reported to the
Reseller.
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The Reseller, as the local network provider, shall provide for 7 days a week,
24 hours a day work force dispatch upon indication from their own surveillance
and monitoring activities, or as based upon measurements from TCG. This applies
to troubles from the Point of Demarcation to and including the end user's
telephone set.
8.0 OPERATIONS/NETWORK MANAGEMENT MEASUREMENTS
TCG shall provide 24x7 surveillance of its Network from its switch to the Point
of Demarcation separating the TCG Network and the Reseller network. In the
event that TCG provides the Remote Terminal ("RT") or Digital Loop Carrier
("DLC") for the services, then TCG will monitor the Network between the TCG
switch up to and including the RT/DLC.
In the event that alarm related to any of the Network elements mentioned above
affects or has the potential to affect Reseller's ability to provide service,
TCG shall contact Reseller's NMC immediately following the alarm and, again,
immediately, when the alarm is cleared. TCG shall use reasonable efforts to
contact Reseller's NMC as soon as possible, but no later than fifteen (15)
minutes of an alarm event. Reseller shall provide TCG with a point of contact
and an escalation list for reporting such alarms.
Reseller shall endeavor to refer/assign Reseller Trouble Tickets to TCG via a
facsimile system. Upon receipt of a Trouble Ticket from Reseller, TCG shall
enter such receipt at the TCG NMC.
9.0 TESTING INTERVALS
TCG provides testing for two basic services under this Service Level Program.
These services include: 1) testing of new equipment based services, and 2)
testing of DS-1 circuits. TCG testing normally takes place prior to or on the
customer concurred due date. Such intervals may be from a week in advance to
the actual concurred due date. TCG will arrange in advance with the Reseller
for test dates for new equipment and DS1s to RT/DLCs. Typically a small number
of DNs are tested in the DLC by the Reseller prior to the initiation of new
service to a new DLC.
10. RESELLER FORECAST OF SERVICE MEASUREMENTS
TCG's ability to provide service and continue to meet certain service levels is
based upon the timely receipt of forecasts from Reseller that project future
activity. For the purpose of meeting the required lead times to secure certain
switch hardware, Reseller agrees to provide on a monthly basis, a "rolling
forecast" that projects DN line sales and additional features at least three,
six, nine and twelve months in advance for each city.
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Reseller will provide TCG with advanced notice in the nine and twelve month
forecasts of Reseller's desire to offer services in rate centers outside TCG's
current rate centers. This is required to assure the timely acquisition and
implementation of trunking to the PSAPs in that rate center. This is especially
applicable if TCG does not presently have NXX codes for such future residential
locations.
11. RESELLER'S SELECTION OF REMOTE TERMINALS/DIGITAL LOOP CARRIERS
TCG's ability to provide Telecommunications Services and continue to meet
certain service levels is based upon the use of approved Remote Terminals/
Digital Loop Carriers. If the Reseller provides the DLC/RT, TCG will provide
Reseller with a list of approved vendors whose RT/DLCs have been approved by
TCG. TCG agrees to not reasonably withhold such approvals, provided however
that the vendor's RT/DLC has met and continues to meet the guidelines set forth
by Bellcore for such products, including interfacing to TR-0000303, and is an
approved standard of TCG.
12. ACQUISITION OF NXX CODES
TCG's ability to provide Telecommunications Services and continue to meet
certain service levels is based upon TCG's having available NXX codes or the
Reseller's advanced notice to TCG to secure new NXX codes, if TCG agrees to
such. The normal minimal interval for the acquisition of new NXX codes, when
available, is typically 100 days. TCG shall use reasonable efforts to expedite
such NXX Code requests upon the reasonable request of Reseller if required.
However, the request to expedite the implementation of an NXX code is tied to
making arrangements with the Public Safety Answering Points (PSAPs) for that
Rate Center. WHILE TCG MAY OFFER ITS WHOLESALE RESIDENTIAL SERVICES, DN
SERVICES CANNOT BE IMPLEMENTED UNTIL APPROPRIATE ARRANGEMENTS ARE MADE AND ARE
COMPLETED WITH THE SPECIFICALLY LOCATED PSAP.
13.0 REGULATORY REQUIREMENTS
Providers of local Residential Telephone Service and Certified Local Exchange
Companies have responsibilities defined by State Public Utility Commissions.
State Public Utility Commissions require certain parameters listed in this
document to be monitored and reported. Requirements for levels of service and
reports vary by state. Refer to the "Telephone Service Quality Handbook"
published by the National Association of Regulatory Utility Commissioners for
details on the requirements for each state.
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14.0 RESOLVING ISSUES AND PROBLEMS
In the event service levels of Telecommunications Services fall below targeted
objectives, TCG and the Reseller will mutually agree to meet monthly by phone or
in person, at a place convenient to each party, to discuss issues causing,
issues thought to be causing or issues related to such problems. In the event
monthly meetings do not resolve the issues, TCG and the Reseller agree to meet
weekly to resolve the issues. In the event weekly meetings do not resolve the
issues, TCG and the Reseller agree to meet daily by phone or in person at a time
and place mutually agreeable to resolve the issues. Such meetings will be to
outline methods and procedures to resolve the issues. The meetings will have an
agenda which is available to all parties at least a week before monthly
meetings, three days before the weekly meetings, and six hours before daily
meetings.
- --end--
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RESIDENTIAL RESELLER AGREEMENT
SCHEDULE H - 911 AGREEMENT
THIS 911 AGREEMENT (hereinafter, the "Agreement") is made and entered into
as of this ______ day of _____, 1998, by and between TCG _____, a New York
general partnership registered to do business in the State of ______, with a
principal place of business at One Teleport Drive, Staten Island, New York
(hereinafter referred to as "TCG" or the "Company"), and TVMAX
TELECOMMUNICATIONS, INC., d/b/a OpTel, Inc., a Delaware business corporation
registered to do business in the State of ______, with a principal place of
business located at 1111 W. Mockingbird Lane, Suite 1000, Dallas, Texas 75247
(hereinafter referred to as "Reseller").
The purpose of this 911 Agreement is to establish the respective duties,
rights and responsibilities of the Parties hereto with respect to the provision
of 911 services to Customers of Reseller located in the _______ residential
development located at __________________, in _________, _________, served
under and pursuant to the Residential Reseller Agreement (hereinafter,
"Residential Reseller Agreement") between the Parties, entered into on or about
the ______ day of _________, 1998.
WITNESSETH:
WHEREAS, TCG is in the business of providing telecommunications services in
certain geographic market areas; and
WHEREAS, Reseller proposes to use certain TCG telecommunications services
to provide telecommunication services to residents of the _________________
residential development, located in ___________, ________, provisioned under
and pursuant to the Residential Reseller Agreement, into which this 911
Agreement is incorporated by reference; and
WHEREAS, TCG has agreed to provide 911/E911 Trunking and Database
Administration Services to Reseller pursuant to the terms and conditions set
forth herein and in the Residential Reseller Agreement; and
WHEREAS, TCG and Reseller wish to set forth terms and conditions which
will be applicable to such 911/E911 Trunking and Database Administration
Services as may be ordered and furnished from time to time as herein provided;
and
NOW, THEREFORE, in consideration of the mutual promises, covenants and
warranties which appear hereinbelow, and intending to be legally bound thereby,
the Parties hereby agree as follows:
I. DEFINITION OF TERMS
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For purposes of this Agreement, the following terms shall mean:
ADMINISTRATIVE SITE - A location for the computer hardware and software
necessary to create and transmit end user information to the E911 database.
AUTOMATIC LOCATION IDENTIFICATION (ALI) - an E911 feature that provides the
name or street address or both associated with the calling party's
telephone number (identified by ANI as defined below) to the public safety
answering point (PSAP) for display.
AUTOMATIC NUMBER IDENTIFICATION (ANI) - a feature that automatically
forwards the telephone number of the calling party to the LEC E911 control
(tandem switching) office from which it is switched to the PSAP for
display.
CONTROL OFFICE - The LEC central office providing tandem switching
capabilities for E911 service calls from all end offices. It controls the
switching of ANI information to a PSAP and also provides the Selective
Routing Service, Speed Calling features, call transfer services and certain
management functions for each PSAP.
CUSTOMER NAME AND ADDRESS INFORMATION (CNA) - may include the customer
name, customer service address and telephone numbers of an exchange
carrier's subscribers for a particular exchange calling area. This data
includes nonpublished listing, coin and telephone information and published
listings as defined in the Residential Reseller Agreement.
CUSTOMER - refers to Reseller's Customers to whom service is provided under
and pursuant to the Residential Reseller Agreement.
DATABASE MANAGEMENT SYSTEM (DMS) - A system of manual procedures and
computer programs used to create, store, and update the data required by
the RBOC or LEC in order to provide the Selective Routing Service and ALI
features.
EMERGENCY SERVICES - may include but are not limited to police, fire,
ambulance, rescue and medical service.
ENHANCED 911 SERVICE (E911) - provides completion of 911 calls via
dedicated utilities and includes Automatic Number Identification (ANI),
Automatic Location Identification (ALI) and/or Selective Routing Service.
EXCHANGE - means a geographic area established for the provisioning of
local telephone service under a local tariff.
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It consists of one or more wire centers together with the associated
facilities used in providing telecommunications services within the area.
EMERGENCY SERVICE NUMBER (ESN) -- an ESN is a Selective Routing Service
code assigned to each telephone number in an exchange where Selective
Routing is provided to route E911 calls to an appropriate PSAP. The ESN
defines the set of emergency services (e.g., police, fire, PSAP and
medical) within a particular serving area. An ESN is associated with a
primary PSAP and possibly one or more secondary PSAPs.
MSAG -- Master Street Address Guide.
911 SERVICE AREA -- the geographic area in which the PSAP will respond to
911 calls and dispatch appropriate emergency assistance.
PUBLIC SAFETY ANSWERING POINT (PSAP) -- a communications facility operated
or answered on a 24-hour basis, assigned responsibility by a public agency
or county to receive 911 calls and, as appropriate, to directly dispatch
emergency response services, or to transfer or relay emergency 911 calls to
other public safety agencies. It is the first point of reception by a
public safety agency of a 911 call, and serves the jurisdictions in which
it is located and other participating jurisdictions, if any.
RBOC OR LEC -- Regional Bell Operating Company or Incumbent Local Exchange
Carrier, such as Southwestern Bell, GTE, etc.
SELECTIVE ROUTING SERVICE -- a feature that provides the capability to
selectively route a 911 call from a central office to the designated
primary PSAP based upon the identified number of the calling party.
SERVING CENTRAL OFFICE -- central office from which a PSAP, either primary
or secondary, is served.
UNIVERSAL EMERGENCY NUMBER SERVICE -- a telephone exchange communication
service whereby a PSAP for the end user's geographic area may receive
telephone calls dialed to the telephone number 911. The 911 Service
includes lines and equipment necessary for transferring and dispatching
public emergency telephone calls originated by end users within the Control
Office area for 911 calling.
II. OBLIGATIONS OF RESELLER
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A. At a reasonable time prior to establishment of E911 Service, Reseller
shall provide to TCG and shall maintain all information required by TCG,
the PSAP and the applicable RBOC or LEC to establish records necessary to
populate the E911 ALI database management system (DMS) that provides local
information to the PSAP. Reseller shall adopt and comply with the operating
methods applicable to downloading and maintaining Reseller's end user
records in the DMS, in accordance with the requirements of the PSAP and the
RBOC or LEC or their agents.
Reseller shall provide TCG daily updates to the CNA database.
Reseller shall correct errors in the information provided to TCG (initial
uploading, and subsequent updates) as soon as practicable, but no later
than the first business day following the day the error is reported.
Reseller shall withhold the turn-up of customer service until Reseller
receives confirmation that the CNA data has been properly entered into the
DMS.
B. The provision of 911 service and the treatment of customer proprietary
information shall be provided in accordance with state and federal law.
Reseller acknowledges that the privacy afforded by unlisted and
non-published service will be relinquished to the extent that the telephone
number, the address, and the name associated with the originating station
location are furnished to the RBOC, PSAP and TCG. Reseller consents to the
storage and retention of Reseller's customer name, telephone number, and
address in the data bases used for providing 911 service, and also consents
to access to this information by the RBOC, PSAP and emergency response
authorities for the sole purpose of responding to an emergency call.
Reseller shall also obtain a release of any privacy rights for unlisted
and/or nonpublished numbers from its customers.
C. Reseller acknowledges that Customers in a single local calling area that
may be served by different PSAPs, shall assign to its Customers NXXs that
correlate to the RBOC or LEC assigned rate center in which the Customer
resides and that correlate to the PSAP serving that rate center. TCG shall
be responsible for ordering facilities from the RBOC to route calls from
Customers to the RBOC 911 tandem identified by Reseller for its Customers.
D. Reseller shall, to the maximum extent permitted by law, provide in its
tariffs and contracts with Customers that relate to any telecommunications
services provided by TCG, including the provision of 911 hereunder, that in
no case
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shall Reseller or any of its agents, contractors or service providers, be
liable to any customer for (i) any loss relating to or arising out of the
provision of service or functions, or network elements, including 911
services, whether in contract, tort or otherwise, that exceeds the amount
Reseller would have charged the applicable customer for the service(s) or
functions(s) that gave rise to such loss; and (ii) any consequential
damages. If Reseller breaches its obligation under this section, Reseller
shall be liable to TCG for any and all losses resulting from such breach,
including the indemnification of and/or reimbursement for losses arising
from claims by and from Reseller's customers.
E. In accordance with the requirements of TCG's agreements with any
governmental or quasi-governmental authority or PSAP with jurisdiction over
the matter, or as required by law, Reseller shall charge and collect from its
Customers any 911 surcharge or other similar fee required to be collected for
or in connection with the provision of 911/E911 service, and shall remit the
surcharge or other similar fee to TCG for payment to the governmental or
quasi-governmental authority or PSAP.
In accordance with the requirements of TCG's agreements with any
governmental or quasi-governmental authority or PSAP, Reseller may be
required to submit sworn affidavits certifying the number of active stations
served by Reseller on the first day of the month the fee was collected.
Reseller shall maintain records of the fees it remits to the PSAP for at
least two years after the date of remittance.
F. Reseller shall require and ensure that any resellers to whom services are
provided under the Residential Reseller Agreement shall be bound by the
terms and conditions of this 911 Obligations Agreement.
III. OBLIGATIONS OF TCG
A. TCG shall order from the LEC and supply to the TCG Switch the 911
Centralized Automatic Message Accounting (CAMA) trunks ordered from TCG by
Reseller so that Reseller can provide Enhanced 911 Emergency Service,
including Selective Routing Service, Automatic Number Identification (ANI),
Automatic Location Identification (ALI), to its Customers. It is understood
and agreed by TCG and Reseller that the CAMA trunks are supplied subject to
the provisions of the LEC's tariff as approved by the respective state
public utility/public service commission or its equivalent.
B. TCG shall provide Customer Name and Address (CNA) data to the RBOC or
LEC, as applicable, on behalf of Reseller for use in loading and updating
the E911 database management system.
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C. TCG shall coordinate the transmission of Reseller customer information to
the DMS for the initial loading and updating of Reseller's customer
information, as follows:
1. TCG shall provide format requirements for Reseller's provision of
Customer information including telephone numbers, addresses and other
information both for the initial load and updates;
2. TCG shall coordinate error resolution between Reseller and the
RBOC/LEC relating to load and update activities when such errors are
brought to TCG's attention;
3. Convey to Reseller a description of the geographic areas and PSAPs
served by the E911 Control Office(s), as provided to TCG by the RBOC.
4. Update the ALI/DMS database with information provided by Reseller
under section II above;
5. Coordinate with the applicable states and/or counties and the LEC in
the development of the Master Street Address Guide (MSAG).
E. E911 Service information consisting of the name, address, and telephone of
Reseller's customer base is confidential and proprietary. TCG agrees to use
such information only for the purposes of providing services hereunder.
IV. COMPENSATION
A. The payment terms contained in the Residential Reseller Agreement apply to
payment of the charges provided for hereunder, if any.
B. Each NXX will reside in a single Control Office. Reseller may, at its
option, designate that an NXX shall reside in more than one Control Office.
In that event, Reseller shall pay TCG a one-time charge per affected
Control Office to pay for the multiple Control Office software enhancement.
V. TERM
The term of this 911 Agreement shall be the same as that of the companion
Residential Reseller Agreement between the parties, unless terminated earlier
as herein provided.
VI. LIMITATION OF LIABILITY/INDEMNIFICATION
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A. To the extent not prohibited by law, each Party shall hold harmless,
indemnify and defend the other against any loss, cost, claim, injury or
liability arising out of negligence or willful misconduct of Reseller or
its agents or contractors in connection with its provision of information,
facilities and services or other performance under this Agreement.
B. Each party shall use reasonable efforts to perform its commitments under
this Agreement; however, neither party shall be liable to the other for
any loss, nor for defects or equipment failures, caused by conduct of the
other party, the other party's agents, servants, contractors or others
acting in aid or in concert with the other party.
C. In the case of any loss, cost, claim, injury or liability arising from the
negligence or willful misconduct of both parties, each party shall bear,
and its obligations under Article VI shall be limited to, that portion of
the resulting expense cause by its (including that of its agents,
servants, contractors or others acting in aid or concert with it)
negligence or misconduct. TCG's liability hereunder shall be limited to
the amount paid for the affected 911 service by Reseller.
D. Except for indemnity obligations which arise with respect to third party
claims, each party's liability to the other for any loss, cost, claim,
injury, liability or expense, including reasonable attorney's fees,
relating to or arising out of any negligent act or omission in its
performance of this Agreement (not involving willful or wanton
misconduct), whether in contract or in tort, shall be limited to a credit
for the actual cost of the services or functions not performed or
improperly performed.
E. Neither party shall have any liability whatsoever to or through the other
for any indirect, special, or consequential damages, including, but not
limited to loss of anticipated profits or revenue of other economic loss
in connection with or arising from anything said, omitted or done
hereunder, even if the other party has been advised of the possibility of
such damages.
F. A Party is not liable for the accuracy and content of CNA data that the
other Party delivers to it. Rather, the Party who delivers CNA data to the
other Party is responsible for the accuracy and content of such data and
the Party to whom the data is delivered is the custodian of such data and
is responsible for maintaining the accuracy and content of that data as
delivered.
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The provisions of this Section VI shall survive the termination of this
Agreement.
VII. INSURANCE
The parties each shall, at their sole expense, be insured at all time during
the term of this Agreement under a comprehensive liability insurance policy
against claims for bodily and personal injury, death, and property damage
caused by or occurring in conjunction with Parties' activities hereunder. Such
insurance coverage shall be maintained under one or more policies of insurance
issued by insurance companies qualified to do business in the states where
Parties perform their duties hereunder, and shall be in amounts not less than
One Million Dollars ($1,000,000) per occurrence for bodily and personal injury
and death, Five Hundred Thousand Dollars ($500,000) per occurrence for property
damage, and Five Hundred Thousand Dollars ($500,000) per occurrence for general
liability arising out of respective Parties' conduct hereunder. The Parties
shall also provide endorsements for contractual liability. Each Party shall
provide certificates of insurance to the other, evidencing the maintenance of
such insurance, and shall endorse the insurance to ensure that the insurance
carrier shall provide written notice to the other Party not less than thirty
(30) days prior to any modification, cancellation, or non-renewal thereof.
VIII. DEFAULT
A. CONDITIONS OF DEFAULT. Reseller and TCG understand and agree that the
establishment and maintenance of the DMS are of the essence of this
Agreement. The failure of Reseller to provide the necessary customer
information to establish and maintain the database according to the
requirements set forth within or by the, RBOC or PSAP, or the failure on
Reseller's part to cooperate with the development and maintenance of the
MSAG, or the non-payment of any charges due hereunder constitute a material
default under this agreement.
TCG's failure to perform its material obligations under this Agreement
shall also constitute an event of default.
B. NOTICE OF DEFAULT. Upon the determination by a party that a condition of
default exists, the affected party shall notify the other party of the type
and nature of the condition.
C. CURE. Except in the event of an emergency where public health or safety
are jeopardized, the defaulting party shall have ten (10) working days
from the receipt of the notice of default to notify the other party of its
exact plan to cure the default. The plan proposed must include the length
of time required for the cure. If the proposed cure is approved by the non-
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defaulting party, the defaulting party shall begin to implement the plan
immediately. If the proposed cure is not approved by the non-defaulting
party, the defaulting party shall have five (5) business days to modify
the plan according to the concerns specified by the non-defaulting party.
If the default is the failure to provide 911 service to a Customer, TCG
may withhold the provision of telecommunications service until 911
service is provided to the Customers.
D. REMEDIES. Should a party not act promptly to devise a plan acceptable to
the non-defaulting party to cure the default or be unable to cure the
default within the time specified in Section C above, the non-defaulting
party reserves the right to pursue all legal remedies, including but not
limited to the following:
1. Termination of this agreement, and the provision of service under
the Residential Reseller Agreement; and
2. Seeking a restraining order to enjoin the provision of service
under the Residential Reseller Agreement, with notice to the
Customer's potentially affected thereby; and
3. Entering into Service Agreements with the ______________ MDU owner
or manager, or other service providers in order to maintain the
provisioning of Universal Emergency Number Service. The defaulting
party agrees to assist the other by providing the non-defaulting
party with a complete list of its affected customer base and a
signed release form within ten (10) days from the end of the cure
period provided for in an approved cure plan as provided in
paragraph C above.
IX. NOTICES
Any notice required or permitted to be given by TCG to Reseller under this
agreement shall be mailed to Reseller certified or registered U.S. Mail,
postage prepaid, return receipt requested to the following address:
___________________________
___________________________
___________________________
Attn: ____________________
with a copy to: ___________________________
Any notice required or permitted to be given by Reseller to TCG under this
agreement shall be mailed to TCG certified or registered
TCG Proprietary &
Confidential Information
02/05/98
9
<PAGE> 136
U.S. Mail, postage paid, return receipt requested to the following address:
TELEPORT COMMUNICATIONS GROUP
One Teleport Drive, Suite 300
Staten Island, New York 10311
Attn: General Counsel
with a copy to: Vice President/Public Markets
Any such notice delivered by United States Postal Service certified mail, or by
courier service, shall be conclusively deemed to have been served upon and
received on the date of delivery as shown on Return Receipt for Certified Mail
(PS Form 3811), or the courier service receipt.
X. SUCCESSORS AND ASSIGNS
TCG and Reseller bind themselves and their successors, executors,
administrators and assigns to the other party in respect to all covenants of
this Agreement. Neither TCG or Reseller shall assign or transfer its interest
in this Agreement without the prior written consent of the other except to a
parent, affiliate or in connection with the sale of all or substantially all of
their stock or assets. Neither Party shall assign this Agreement except in
connection with the assignment of the Residential Reseller Agreement and in
accordance therewith. Any appointment by either party of an agent to perform
any of the duties specified in this agreement must have prior written approval
from the other party.
XI. MODIFICATIONS
This instrument contains the entire agreement between the parties relating to
the rights herein granted and the obligations herein assumed. Any oral
representations or modifications concerning this instrument shall be of no
force or effect.
XII. APPLICABLE LAW
This Agreement shall be governed and construed according to the laws of the
state in which the services are performed. Venue for any action or claim arising
out of this agreement shall be in the County in which such services are
performed.
TCG Proprietary &
Confidential Information
02/05/98 10
<PAGE> 137
EXECUTED in quadruplicate this ___ day of __________, 1998
TCG ________ TVMAX TELECOMMUNICATIONS, INC.
By: By:
-------------------------- ------------------------------
Title: Title:
----------------------- -----------------------------
Date: Date:
----------------------- -----------------------------
TCG Proprietary &
Confidential Information
02/05/98
11
<PAGE> 138
Page 1 of 2
5/29/98
SCHEDULE "I"
OpTel PBX's - Where TCG agrees not to market directly to owner in the next
twelve months from today's date 5/29/98.
<TABLE>
<CAPTION>
Location Address City, ST ZIP
<S> <C> <C> <C>
Camelback Pointe 3630 Rialto Heights Colorado Springs, CO 80907
Grand Centennial 5225 Zachary Grove Colorado Springs, CO 80919
Jefferson at Greenwood Plaza 7610 E Caley Ave Englewood, CO 80111
Jefferson at Rock Creek 1880 Enterprise St Superior, CO 80027
Lincoln Park 1995 Yellowstone Dr Napierville, IL 60563
The Grove at Turtle Run 3615 Turtle Run Blvd Coral Springs, FL 30370
Village by the Bay 3245 NE 184th St N. Miami Beach, FL 33180
Lark Haven/Tanger Meadows 1432 Sandelwood Dr Colorado Springs, CO 80916
Dove Tree 255 Lionstone Dr Colorado Springs, CO 80916
Four Horizons 14304 E. Tennessee Ave Aurora, CO 80012
</TABLE>
SCHEDULE I
<PAGE> 139
PBXs from ICS Acquisition 5/29/98
SCHEDULE I page 2 of 2
<TABLE>
<CAPTION>
CONSENTS SC
<S> <C> <C> <C> <C> <C> <C>
- ----------------------------------------------------------------------------------------------------------------
Phone
PC Property St Market Address City Units
- ----------------------------------------------------------------------------------------------------------------
H5 LAPRIVADA AZ PHOENIX 10255 E. VIA LINDA SCOTTSDALE 350
- ----------------------------------------------------------------------------------------------------------------
A6 BAYWOOD CA LOS ANGELES 20900 ANZA AVE. TORRANCE 248
- ----------------------------------------------------------------------------------------------------------------
CO BISHOP COURT I CA SACRAMENTO 3300 CAPITOL CENTER DR. RANCHO CORDOVA 568
- ----------------------------------------------------------------------------------------------------------------
JZ BROADCAST CENTER CA LOS ANGELES 7660 BEVERLY BLVD. LOS ANGELES 279
- ----------------------------------------------------------------------------------------------------------------
KO CREEKSIDE/CA CA LOS ANGELES 1518 PATRICIA AVE. SIMI VALLEY 397
- ----------------------------------------------------------------------------------------------------------------
KC HILLCRESTE CA LOS ANGELES 1420 AMBASSADOR ST. LOS ANGELES 315
- ----------------------------------------------------------------------------------------------------------------
D2 LAKEVIEW CA SAN FRANCISCO 1271 LAKEVIEW CIRCLE PITTSBURGH 132
- ----------------------------------------------------------------------------------------------------------------
D4 LELAND TERRACE CA SAN FRANCISCO 110 DIAS CIRCLE PITTSBURGH 158
- ----------------------------------------------------------------------------------------------------------------
D5 LOVERIDGE TERRACE CA SAN FRANCISCO 500 LOVERIDGE CIRCLE PITTSBURGH 148
- ----------------------------------------------------------------------------------------------------------------
KH MALIBU CANYON CA LOS ANGELES 5750 LAS VIRGENES RD CALABASAS 698
- ----------------------------------------------------------------------------------------------------------------
E8 RIDGEVIEW VILLAGE CA LOS ANGELES 200 EAST AVENUE R PALMDALE 224
- ----------------------------------------------------------------------------------------------------------------
EZ SUNCREEK CA SACRAMENTO 7769 GREENBACK LANE CITRUS HTS. 268
- ----------------------------------------------------------------------------------------------------------------
F9 SUNSET COMMUNITIES CA LOS ANGELES 43255 NORTH 16th ST. WEST LANCASTER 800
- ----------------------------------------------------------------------------------------------------------------
G1 TERRACE ORANGE CA ORANGE 200 CITY BLVD. WEST ORANGE 441
- ----------------------------------------------------------------------------------------------------------------
JX VALLEY VILLAGE I/CA CA LOS ANGELES 8250 LANKERSHIM NORTH HOLLYWOOD 195
- ----------------------------------------------------------------------------------------------------------------
G9 WILLOW PASS CA SAN FRANCISCO 1058 WELDON LANE WEST PITTSBURGH 120
- ----------------------------------------------------------------------------------------------------------------
FK ZINFANDEL VILLAGE CA SACRAMENTO 3500 DATA DR. RANCHO CORDOVA 364
- ----------------------------------------------------------------------------------------------------------------
9E ISLAND LAKE FL ORLANDO 160 ISLANDER COURT LONGWOOD 289
- ----------------------------------------------------------------------------------------------------------------
I4 BERKLEY RUN GA ATLANTA 5470 GLENRIDGE DR. N.E. ATLANTA 194
- ----------------------------------------------------------------------------------------------------------------
HK LEGACY COMMONS GA ATLANTA 4887 ASHFORD DUNWOODY RD. ATLANTA 504
- ----------------------------------------------------------------------------------------------------------------
HL LEGACY OAKS GA ATLANTA 100 LEGACY OAKS CIR. ROSWELL 270
- ----------------------------------------------------------------------------------------------------------------
JP SUMMIT AT 1000 OAKS TX SAN ANTONIO 1550 THOUSAND OAKS BLVD. SAN ANTONIO 224
- ----------------------------------------------------------------------------------------------------------------
10,012
- ----------------------------------------------------------------------------------------------------------------
GJ CITYSCAPE AZ PHOENIX 4630 S. LAKESHORE DR. TEMPE 214
- ----------------------------------------------------------------------------------------------------------------
IJ SONTERRA AT PARADISE VALLEY AZ PHOENIX 17440 N. TATUM BLVD. PHOENIX 274
- ----------------------------------------------------------------------------------------------------------------
JI WILLOWICK AZ PHOENIX 5120 N. 16TH STREET PHOENIX 395
- ----------------------------------------------------------------------------------------------------------------
KZ DEER VALLEY CA SAN FRANCISCO 2500 DEER VALLEY RD. SAN RAFAEL 171
- ----------------------------------------------------------------------------------------------------------------
JC TIMBER CREEK CO DENVER 8899 EAST PRENTICE AVE. GREENWOOD VLG. 210
- ----------------------------------------------------------------------------------------------------------------
XS SUMMIT VILLAGE GA ATLANTA 2085 ROSWELL ROAD N.E. MARIETTA 323
- ----------------------------------------------------------------------------------------------------------------
IP SUMMIT RIVER CROSSING IN INDIANAPOLIS 8722 KNICKERBOCKER WAY INDIANAPOLIS 314
- ----------------------------------------------------------------------------------------------------------------
5,644
- ----------------------------------------------------------------------------------------------------------------
</TABLE>
<PAGE> 1
EXHIBIT 10.31
[OPTEL LOGO]
CONFIDENTIAL
March 10, 1998
Mr. Jim Price
President
I(3)S, Inc.
1530 Riverbend Street, Suite 600
Dallas, Texas 75247-4953
Re: Strategic Alliance for the Provision of High Speed Data Services
Dear Mr. Price:
TVMAX Telecommunications, Inc., d/b/a OpTel ("OpTel") and I(3)S, Inc.
("I(3)S") have been discussing a strategic alliance for the purpose of bringing
high speed data service, including without limitation Internet service, to,
among others, OpTel's residential customers. OpTel currently provides video and
telephony services to multiple dwelling units and their residents in a number of
markets across the United States. I(3)S provides system integration and network
services, including, without limitation, high speed cable data services and
Internet services, to multiple system franchise cable operators ("MSO") private
cable operators ("PCO"), and real estate investment trusts ("REIT") nationwide.
OpTel and I(3)S desire to provide high speed data services to MDUs, current and
future, served by OpTel, and neighboring businesses, in accordance with the
terms of this agreement.
The following sets forth the terms, conditions and agreements between
the parties regarding the strategic alliance for the provision of high speed
data services:
1. Purpose of Strategic Alliance.
OpTel and I(3)S hereby form an alliance for the purpose of providing
high-speed data services, which services shall include, without limitation,
Internet services ("HSDS"), to existing and future residential and commercial
customers of OpTel and to other persons to whom OpTel and I(3)S, through their
respective networks, determine to bring HSDS. It is envisioned that OpTel
which, itself and through affiliates, provides multi-channel video and
telecommunications services principally to residents of multiple dwelling units
("MDUs"), will endeavor to market and distribute HSDS provided by I(3)S in
selected MDUs from time to time being provided multi-channel video services.
Subject to the successful completion of field testing (see Paragraph 13.N
below), OpTel will initially offer the HSDS to the First of OpTel markets
commencing approximately thirty to ninety days after the parties' execution of
this agreement, Consistent with the terms set forth in this agreement, and, at
its discretion, OpTel will offer HSDS in its other markets acceptable to I(3)S
during the term of this agreement.
<PAGE> 2
I(3)S, Inc.
March 10, 1998
Page 2
2. Structure of Relationship.
The parties hereby enter into a strategic alliance for the purposes of
providing HSDS to MDUs and other customers served by OpTel under the terms of
this agreement. Each party will keep its own books and records and
maintain its own corporate existence. The parties will not be partners or joint
venturers.
3. Roles and Responsibilities of the Parties.
A. OpTel. As part of the agreements contemplated hereby,
OpTel shall:
(i) Determine, in its sole discretion, which geographic
markets (each a "Market") it wishes to offer HSDS
pursuant to these arrangements and the timing of
OpTel's offering in each market. The criteria for
determining the eligibility of a Market will be: (i)
whether the Market has available MDUs having fully
activated coaxial cable plant passings of not less
than 3,500 residential units, and (ii) whether the
Market contains a reasonably acceptable number of
higher quality MDU's, typically referred to as "Class
A" and "Class B" properties (collectively, the
"Market Criteria").I(3)S confirms the eligibility of
each of the markets identified on Schedule I attached
hereto (each an "Approved Market"). If OpTel wishes
to offer HSDS to any Market other than an Approved
Market, such Market must meet the Market Criteria and
be approved by I(3)S before I(3)S shall be obligated
to participate in the delivery of HSDS to that Market
as described herein.
(ii) Determine, at its sole discretion, which MDUs or
other customers within a Market to bring HSDS (each a
"Property Determination"). OpTel shall have the right
to discontinue HSDS to any MDU or other customer if:
(i) OpTel ceases providing its cable television
services to such MDU, (ii) OpTel determines that it
does not have the contractual or other legal right to
provide the HSDS to such MDU via its property cable
plant, or (iii) OpTel in good faith determines that
it should discontinue the HSDS to such MDU in
response to an MDU owner's request to do so or
otherwise as OpTel in good faith deems necessary for
the proper conduct of OpTel's business or to maintain
a proper relationship with the owner of an MDU. OpTel
agrees that clause (iii) of the preceding sentence
shall be applicable only with respect to
circumstances surrounding individual MDUs or MDUs
under common or affiliated ownership and shall not
give OpTel the right to terminate this agreement in
its entirety or with respect to any Market.
(iii) Prior to or upon making a Property Determination,
establish the property network in the manner and
having the physical characteristics set forth on
Schedule A (the "Property Network") and the required
local loop route also as described on Schedule A (the
"Local Route"
<PAGE> 3
I(3)S, Inc.
March 10, 1998
Page 3
(iv) Accept orders for HSDS and related services from
subscribers (each MDU resident or other customer that
subscribes to the HSDS is herein referred to as a
"Subscriber").
(v) Perform billing and collection functions related to
HSDS.
(vi) Provide marketing of the HSDS product, as determined
by OpTel, after consultation with I(3)S,
(vii) Maintain sole responsibility for all relations with
all OpTel customers and Subscribers, including
without limitation MDU residents, owners, ownership
associations and property management, except that
I(3)S will have contact with Subscribers and MDU
owners and property management as necessary for I(3)S
to perform its obligations described in subsections
3.B(ii) and (iii) below.
(viii) Maintain such permits, licenses, franchise rights and
intellectual property rights as may be required by
applicable law or as OpTel deems desirable in
connection with these matters and its business.
(ix) ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED
WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR
CONFIDENTIALITY)
The parties expressly acknowledge and agree that the provision of HSDS
at any MDU or other facility under the agreements contemplated hereby will be
entirely derivative and dependent upon OpTel's continued right to serve the
property and to maintain a video distribution plant thereon, and all
arrangements and agreements with Subscribers are dependent upon such continuing
rights. Maintenance of these rights to serve is entirely at OpTel's discretion,
and cannot be assured. Consequently, in no event shall OpTel be responsible to
I(3)S or any Subscriber in respect of the diminution in, or loss of, such video
distribution and related rights, or any other right of access, which OpTel
might endeavor to maintain. Moreover, it is expressly understood that the
substantial majority of OpTel customers for multi-channel video services are
renters or other transient occupants
<PAGE> 4
I(3)S, Inc.
March 10, 1998
Page 4
of MDUs and there can be no expected minimum customer life. However, if OpTel's
right to serve a property terminates, OpTel ceases providing its video services
to that property, and OpTel has no further rights, or interests in the video
distribution plant at that property, nothing contained in this agreement shall
prevent I(3)S from entering into a separate arrangement with the owner of that
properly for the delivery of high-speed data services. OpTel shall use
reasonable efforts to provide I(3)S with advance notice of the date of
termination or cessation of OpTel's video services at a property.
OpTel and I(3)S periodically shall establish the expected "look and
feel" of the "Opening Screen" and other customized electronic media, so that
I(3)S can perform its obligations, and shall update such information from
time-to-lime in accordance with Schedule B.
OpTel shall, at all times, maintain sole ownership of the names,
addresses and other account information of Subscribers and other OpTel
customers; provided, OpTel shall make such information available to I(3)S
solely for purpose of facilitating the performance of its obligations
hereunder. I(3)S shall not use such information for any other purpose or
disclose such information to third parties, unless and to the extent I(3)S is
required to do so by applicable law or pursuant to OpTel's prior written
consent.
OpTel shall have the right to offer complimentary HSDS to property
owners or ownership or management associations, etc., as reasonably necessary in
connection with the furtherance of this business. OpTel and I(3)S agree that
complimentary HSDS offerings shall be limited to free installation, free
Hardware and Software and free HSDS (collectively, "Complimentary Service") for
up to two (2) computers at an MDU property management or leasing office and
Complimentary Service for one computer each for up to two (2) MDU-resident
employees of management level.
B. I(3)S. As part of the agreements contemplated hereby, I(3)S
shall:
(i) Establish in each Approved Market and in each new
market designated by OpTel (provided any such new
market meets the Market Criteria and is approved by
I(3)S) the Internet point of presence ("POP") having
the features and within the time frame set forth on
Schedule C and provide the Internet service features
described on Schedule D (the "Service Features").
I(3)S shall establish the location of the
POP in each Market based on several factors,
including, without limitation, the co-location
facilities being offered by OpTel in each Market.
(ii) Provide or cause to be provided a 24-hour help desk
service line under an 800 or 888 toll free phone
material and technical support/customer help in
accordance with Schedule F (the "Customer Help
Features").
(iii) Provide in a timely manner to each Subscriber the
software described on Schedule F ("Software") and the
modern and other hardware described on such schedule
(the "Hardware"). I(3)S will make suitable
arrangements (the exact nature to be determined by
I(3)S) for the leasing or Financing of the Hardware in
order to make the Hardware available to Subscribers
at an acceptable and competitive cost, such cost
initially to be as set forth on Schedule H attached
hereto.
<PAGE> 5
I(3)S, Inc.
March 10, 1998
Page 5
(iv) Provide or cause to be provided local field service
personnel with respect to each Market to enable I(3)S
to provide the Software and Hardware to Subscribers
and provide customer-premises service of the Software
and Hardware
(v) Provide and update the customized OpTel Opening
Screen and other features in accordance with Schedule
B.
(vi) Market third-party advertising space on OpTel's
Opening Screen, such advertising to be subject to
OpTel's prior approval. Marketing design and
production costs shall be the responsibility of the
advertiser.
(vii) Provide all software and hardware and intellectual
property in connection with HSDS, all of which shall
be owned or lawfully licensed by I(3)S, and shall not
knowingly infringe upon the rights of any third party.
The HSDS proposed to be offered this letter shall be
in compliance with all required licenses. I(3)s shall
be solely responsible for compliance.
(viii) Monitor status of OpTel's Property Network and Local
Route and notify OpTel's Customer Service Department
of any Property Network or Local Route failures
detected by I(3)S in accordance with the procedures
described in Schedule G. I(3)S will not be able to
monitor the property headend and/or receiving
equipment (as distinguished from the property
distribution system) at any property where the
property receiving equipment is not being used to
deliver HSDS.
(ix) Procure and maintain in full force and effect all
required permits licenses, franchise rights,
trademarks, trademark rights, trade names, trade name
rights and copyrights which are required to conduct
the business of HSDS.
(x) ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED
WITH THE COMMISSION PURSUANT TO AN APPLICATION FOR
CONFIDENTIALITY)
<PAGE> 6
I(3)S, Inc.
March 10, 1998
Page 6
***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION
PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY)
4. I(3)S Hardware and Software. I(3)S will enter into a separate
and specific agreement with each Subscriber concerning the use and purchase or
lease of the Hardware and Software. OpTel shall not be a party to any such
agreement. Except for OpTel's performance of the billing and collection
procedures set forth in Paragraph 5.B below, I(3)S agrees that OpTel shall
have no responsibility or liability for any claims arising out of the purchase
or lease of the Hardware or Software or the operation, repair or maintenance
thereof.
5. Subscriber Rates and Charges; Billing and Collection; Expenses
and Revenues.
A. Subscriber Rates and Charges and HSDS Features. OpTel and I(3)S
shall mutually establish the (i) HSDS features, (ii) HSDS Subscriber rates and
(iii) HSDS installation charges, service charges and rent or other charges
associated with a Subscriber's purchase or lease of the HSDS Hardware and
Software (the items referred to in clause (iii) being collectively referred to
as "Service and Equipment Charges"). OpTel and I(3)S intend to offer the latest
HSDS and Internet features and to set HSDS subscriber rates and Service and
Equipment Charges so as to maximize Subscriber revenues. OpTel and I(3)S agree
that the HSDS features, Subscriber rates and Service and Equipment Charges shall
always be competitive with those of other HSDS services being offered to
residents of other MDU's in the applicable Market. *** The initial HSDS
subscription rates, service levels and Service and Equipment Charges are set
forth in Schedule H attached hereto.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY)
B. Billing and Collection. OpTel shall perform all billing and
collection functions relating to amounts due from Subscribers for the HSDS and
Service and Equipment Charges (excluding charges for service/repair calls).
I(3)S shall perform all billing and collection functions relating to
service/repair calls. In no event shall OpTel have any liability or
responsibility for a Subscriber's failure to pay any Service and Equipment
Charges, nor shall the Alliance Revenues (defined below) be subject to any
deduction by reason of unpaid Service and Equipment Charges. All Service and
Equipment Charges received by OpTel shall be paid to I(3)S and shall not be
included in Alliance Revenues. OpTel shall provide I(3) with a monthly billing
and collections report and a report of delinquent Subscriber accounts. Unless
the parties agree otherwise, I(3)S shall terminate Internet service to any
Subscriber whose account is delinquent for greater than fifteen days or in the
event a Subscriber violates any other material term or condition of service and
fails to cure such violation within a reasonable period of time following
notice. I(3)S shall provide OpTel with written notice of each Subscriber whose
HSDS has been terminated within 24 hours following termination.
C. Expenses. Each party shall bear any and all operating and other
expenses associated with the services and equipment it is required to provide
or maintain as set forth in this agreement and each party shall maintain its
own network infrastructure which shall at all times remain the property of such
party.
<PAGE> 7
I(3)S, Inc.
March 10, 1998
Page 7
D. Allocation of Revenue. All OpTel-billed revenue received from
Subscribers, but excluding payments of Service and Equipment Charges will be
described revenues attributable to the alliance ("Alliance Revenues") and shall
be allocated and paid to OpTel or I(3)S, as the case may be, in accordance with
the sharing percentages set forth below. Each party receiving Alliance Revenues
which may be payable in whole or in part to the other party shall hold such
monies in a fiduciary capacity and trust for such party and promptly pay over
the same. By way of example only, monthly Subscriber revenues received by OpTel
shall be payable in part to I(3)S in accordance with the Sharing Percentages.
Each party shall pay the other party such other party's share (determined in
accordance with the Sharing Percentages) of all Alliance Revenues received
during a calendar month by no later than the 25th day of the following calendar
month, which payment shall be accompanied by an itemized statement of all
Alliance Revenues received by that party during the applicable calendar month
and that party's calculation of each party's share of such revenues. OpTel
shall use reasonable efforts to collect all HSDS service subscription fees from
Subscribers.
E. Place of Payment. Alliance Revenues payable to OpTel shall be
sent to TVMAX Telecommunications, Inc., 1111 W. Mockingbird Lane, 10th Floor,
Dallas, Texas 75247, Attention: Accounts Receivable, or to such other location
of which OpTel gives I(3)S written notice. Alliance Revenues payable to I(3)S
shall be sent to I(3)S, Inc., 1530 Riverbend Street, Suite 600, Dallas, Texas
75247-4953, Attention: Accounts Receivable, or to such other location of which
I(3)S gives OpTel written notice.
F. Accounting. Each party will account periodically to the other
and maintain access to books and records to afford the other party the right to
audit and confirm these matters.
G. ***
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE COMMISSION PURSUANT
TO AN APPLICATION FOR CONFIDENTIALITY).
H. Audit Rights. Either party, upon providing the other with
fifteen days prior written notice of its desire to do so, at its expense, may
audit the records of the other relating to revenues generated from Subscribers,
Subscriber and third-party advertising revenues associated with the OpTel home
page/Opening Screen or otherwise relating to the provision of HSDS pursuant to
this agreement. Such audit shall be conducted during the other party's business
hours at its office in Dallas, Texas. If a party's audit discloses an
underpayment of that party's share of Alliance Revenue, the other party shall,
subject to its right to contest the audit, forward such underpayment to the
auditing party. If such underpayment exceeds five percent of the actual amount
of such party's share of Alliance Revenue for the last year, then, subject to
its right to contest the audit, the other party shall reimburse the auditing
party for all reasonable third-party costs of the audit. If the other party
elects to the audit, OpTel and I(3)S shall mutually agree on an independent
auditor to reaudit the Alliance Revenues for the applicable period. The
determination of such independent auditor shall be binding. If such independent
auditor determines that either party underpaid the other's share of Alliance
Revenue by more than five percent or the actual amount for the last year, then
such
<PAGE> 8
I(3)S, Inc.
March 10, 1998
Page 8
underpaying party also shall pay the cost of the second audit; otherwise, the
auditing party shall pay the cost of the second audit.
6. Term.
A. Term of Agreement. This agreement shall have an
initial term of five (5) years (the "Term") commencing on the date hereof.
Following the initial Term or any renewal Term, the Term shall automatically
renew for any additional one (1) year period. The Term and any renewal Term
shall be subject to earlier termination (a) in the event of a default or (b)
in the event that the HSDS arrangements are terminated with respect to all
Markets as described below prior to the end of the Term or any renewal Term.
All representations, warranties and indemnities of the parties shall survive
the expiration or earlier termination of the Term or any renewal thereof. Upon
termination or expiration of the Term, each party will continue to own the
equipment, hardware, software, etc. paid for, installed, owned and maintained
by that party during the Term.
B. Individual Market Terms. In any Market designated by OpTel
and in which I(3)S has established a POP in accordance with the agreements
contemplated herein, the parties agree that the service arrangements in that
Market will not be terminated (other than for default) for a period of five (5)
years from the date of activation of the first OpTel MDU in a Market (the
"Market Activation Date"). After such five (5) year period, the arrangements
with respect to such Market may only be terminated on six months' prior notice
(i.e., notice given on or after the date which is four years and six months
after the Market Activation Date). Notwithstanding the termination of the
arrangements in any Market, I(3)S shall maintain its facilities and continue to
provide the HSDS for a reasonable period of time (not to exceed six (6) months
from the date of termination) until OpTel has made arrangements with another
Internet service provider, and I(3)S shall cooperate with OpTel in an orderly
and efficient transition of the Subscribers to any other Internet service
provider designated by OpTel.
7. Nonexclusivity; Noncompetition and Most Favored Nation.
A. Nonexclusivity and Noncompetition. The agreements
contemplated hereby shall be non-exclusive as to each party. Neither party
shall be precluded from offering or providing a high-speed data service at
MDU's or other properties not being provided HSDS pursuant to this agreement;
provided, however, I(3)S will not during the Term, directly or indirectly,
market or sell HSDS in or to any MDU under contract for service with, or then
being served by, OpTel or any OpTel affiliate. During the Term, OpTel shall
not, directly or indirectly, offer or provide any high speed data service which
competes with the HSDS at any MDU or other customer location where the HSDS is
being provided pursuant to this agreement.
B. Most Favored Nation. I(3)S shall not offer HSDS to or
for the benefit of competitors of OpTel under terms which, in the aggregate,
are more favorable to such competitors than those provided to OpTel without
offering such more favorable terms to OpTel retroactive to the date first
offered to any such competitor.
8. Representations and Warranties.
OpTel and I(3)S each represents and warrants to the other that: (a) it
is now in a solvent condition and that no bankruptcy or insolvency proceedings
arc pending or contemplated by or against such party; (b) this agreement has
been duly authorized, executed and delivered by it and constitutes the legal,
valid and binding obligation of such party enforceable in accordance with its
terms; (c) no consent or approval
<PAGE> 9
I(3)S, Inc.
March 10, 1998
Page 9
of any other person or entity to the execution, delivery, performance or
enforceability of this agreement is required; (d) neither the execution of this
agreement nor the performance of the obligations contained herein by such party
will conflict with or result in a breach of the terms, conditions of provisions
of any agreement to which such party is a party or by which it is bound; and
(e) it has or will have good, valid, and indefeasible title to all equipment to
be provided by it pursuant to this agreement that pertains in any way to the
HSDS. Each person executing this agreement on behalf of a party hereto
represents and warrants that he or she is authorized to do so by all necessary
corporate, company or partnership action.
9. Insurance.
A. I(3)S' Insurance. I(3)S at its expense, shall procure and
maintain throughout the Term: (i) commercial general liability insurance on an
occurrence basis with limits of liability of not less than $5,000,000, insuring
against bodily injury, death or property damage occurring in any one accident;
(ii) standard fire and extended coverage casualty insurance covering the
Hardware, all equipment associated with each POP and all equipment for the
delivery of HSDS (excluding that to be provided by OpTel), in an amount not
less then replacement cost; and (iii) worker's compensation and employer's
liability insurance if and to the extent required by applicable law. I(3)S
shall cause OpTel to be named as an additional insured in the insurance
policies described in clauses (i) and (ii) above and shall provide OpTel with a
certificate evidencing that such insurance coverage is in full force and
effect. All insurance shall be issued by insurance companies having a rating of
A-VIII or better according to the current issue of Best's Insurance Reports.
B. OpTel's Insurance. OpTel, at its expense, shall
procure and maintain throughout the Term: (i) commercial general liability
insurance on an occurrence basis with limits of liability of not less than
$5,000,000, insuring against bodily injury, death or property damage occurring
in any one accident; (ii) standard fire and extended coverage casualty
insurance covering OpTel's cable system or major components thereof and those
items of equipment for the delivery of HSDS to be provided by OpTel; and (iii)
worker's compensation and employer's liability insurance if and to the extent
required by applicable law. OpTel shall cause I(3)S to be named as an
additional insured in the commercial general liability insurance policy and
shall provide I(3)S with a certificate evidencing that such insurance coverage
is in full force and effect. All insurance shall be issued by insurance
companies having a rating of A-VIII or better according to the current issue of
Best's Insurance Reports.
10. Indemnities.
A. General Indemnities. OpTel agrees to indemnify and
defend I(3)S against and hold I(3)S harmless from all fines, suits, claims,
demands, causes of actions, costs, damages and liability of every kind,
including but not limited to attorneys fees and expenses (collectively,
"Claims"), resulting from (i) any bodily injury, death and/or damage to
property that results from or is caused by the negligence or willful misconduct
of I(3)S or any of its employees, agents or contractors; and (ii) the breach
of any representation, covenant or warranty of OpTel contained in this
agreement. I(3)S agrees to indemnify and defend OpTel against and hold OpTel
harmless from all Claims resulting from (i) any bodily injury, death and/or
damage to property that results from or is caused by the negligence or willful
misconduct of I(3)S or any of its employees, agents or contractors, and (ii)
the breach of any representation, covenant or warranty of I(3)S contained in
this agreement.
B. I(3)S Defense and Indemnity-Obligations. I(3)S, at
its sole expense, shall defend OpTel and its affiliated entities, and their
respective directors, officers, employees and agents ("OpTel Affiliates"),
against any and all third-party Claims (including without limitation
third-party
<PAGE> 10
I(3)S, Inc.
March 10, 1998
Page 10
Claims to which any OpTel Affiliate becomes subrogated) arising out of or
relating to the provision of Internet services, including without limitation,
all Claims arising out of or relating to (i) publishing activities, including
without limitation, content, obscenity and indecency; (ii) hosting activities,
including without limitation, security, privacy, and compensation and taxes;
and (iii) the violation or infringement of any Intellectual Property Right (as
defined below) (collectively, "Internet Claims"); provided, however, the
foregoing shall not include any Internet Claims arising solely by reason of the
actions of any OpTel Affiliate. The defense of any Claim under the preceding
sentence shall be handled by legal counsel chosen by I(3)S and reasonably
acceptable to OpTel, I(3)S and its legal counsel shall consult with OpTel and
its legal counsel in the defense of any such Claim. OpTel shall have the right,
but not the obligation, to participate in the defense of any such Claim in with
its own counsel at its own expense. Without limiting any of the foregoing,
I(3)S shall defend, indemnify and hold harmless the OpTel Affiliates from and
against any and all third-party Internet Claims arising out of or relating to
any act or omission of f I(3)S or any of its employees, agents or contractors;
provided, however, the foregoing shall not include Internet Claims arising
solely out of the parties offering or provision of HSDS to MDUs as contemplated
by the terms of this agreement.
C. Intellectual Property Rights Indemnification. I(3)S
shall defend, indemnify and hold harmless OpTel from and against any and all
Claims arising out of or relating to any actual or alleged infringement of any
third party's trade secret, trademark, service mark, copyright, patent or other
intellectual property right (each an "Intellectual Property Right") in
connection with the use of any Intellectual Property Right by I(3)S or its
employees, agents or contractors, in connection with the performance of its
obligations under this agreement. In connection with I(3)S's obligations
pursuant to the immediately preceding sentence, OpTel shall (i) give I(3)S
prompt written notice of all actions, claims or threats against OpTel of
infringement or violation of Intellectual Property Rights; and (ii) cooperate
fully with I(3)S in defending against any Claims, including making known or
available to the I(3)S, upon reimbursement of all costs associated with
provision or reproduction of, all records and document pertaining to any
Claims; provided, however, OpTel's failure to do either of the foregoing shall
not in any way limit, reduce or diminish I(3)S' obligations under this
paragraph except to the extent, and only to the extent, that OpTel's failure
has an actual adverse effect on I(3)S' ability to defend against any of the
Claims.
11. Events of Default, Remedies and Dispute Resolution.
A. Events of Default; Remedies. The occurrence of any
one of the following events by a party shall be an event of default by such
party under this agreement:
(i) A party shall fail to pay when due any sum of
money required to be paid under this agreement to the other party, and such
failure continues for twenty days after the failing party receives written
notice thereof from the other party.
(ii) A party shall fail to perform or observe any
term, condition or agreement contained in this agreement (other than a failure
described in clause (a) above) and such failure is not cured within sixty days
after the failing party receives written notice thereof from the other party,
but if such failure is of a nature that it reasonably cannot be cured within
such sixty day period (but is susceptible of being cured), the failing party
shall not be in default if such party commences to cure such failure within
such sixty day period and thereafter diligently pursues the curing of same to
completion.
(iii) A representation or warranty of a party
contained herein shall be untrue or misleading in any material respect when
made.
<PAGE> 11
I(3)S, Inc.
March 10, 1998
Page 11
(iv) A party shall become insolvent, shall admit in
writing its inability to pay its debts when due, shall make a transfer in fraud
of its creditors, or all or substantially all of its assets or its interest in
this agreement are levied on by execution or other legal process.
(v) A party shall file a petition under any section
or chapter of the U.S. Bankruptcy Code, as amended, or under any similar
federal or state law or statute; or a party shall be adjudged bankrupt or
insolvent in proceedings filed against it; or a receiver or trustee shall be
appointed for all or substantially all of the assets or a party and such
receivership or bankruptcy shall not be dismissed within sixty days from the
appointment of the receiver or trustee.
Upon the occurrence of an event of default by a party, the non-defaulting party
may terminate this agreement by written notice to the defaulting party, bring
an action against the defaulting party for damages and/or otherwise seek any
remedy available at law or in equity (including specific performance and
injunctive relief). If for any reason this agreement or the arrangements in any
Market are terminated, I(3)S shall maintain its facilities and continue to
provide the HSDS for a reasonable period of time (not to exceed six (6) months
from the date of termination) until OpTel has made arrangements with another
Internet service provider, and I(3)S shall cooperate with OpTel in an orderly
and efficient transition of the Subscribers to any other Internet service
provider designated by OpTel.
B. Informal Dispute Resolution. In the event of any dispute or
controversy between the parties of any kind or nature, upon the written request
of either party, each of the parties will appoint a designated officer whose
task it will be to meet for the purpose of resolving such dispute or
controversy or to negotiate for an adjustment to any provision of this
agreement needed to resolve such dispute or controversy. Such officers will
meet at a mutually agreeable location within ten (10) business days of the date
of the notice requesting informal dispute resolution. Such officers will
discuss the dispute or controversy and negotiate in good faith in an effort to
resolve the dispute or controversy or renegotiate the applicable section or
provision of this agreement without the necessity of any formal proceeding
relating thereto; provided, neither party shall be obligated by this paragraph
to waive a default by the other party or otherwise compromise any right that it
may have. No formal proceedings for the judicial or arbitrational resolution of
such dispute or controversy may be commenced until either or both of the
designated officers conclude in good faith that an amicable resolution through
continued negotiation of the matter at issue is not likely to occur.
C. Arbitration. The parties agree that it is not in either
party's best interest to engage in expensive and protracted litigation to
resolve any dispute between the parties hereto. Accordingly, if any disputed
matter in any way arising out of or in connection with this agreement cannot be
resolved between the parties, then each party agrees exclusively to submit such
disputed matter to binding arbitration in Dallas County, Texas or such other
mutually acceptable location in accordance with the Commercial Arbitration
Rules of the American Arbitration Association. THEREFORE, EACH OF THE PARTIES
HERETO EXPRESSLY WAIVES THE RIGHT TO A TRIAL BY JURY AND A TRIAL BY COURT IN
CONNECTION WITH ANY AND ALL DISPUTES ARISING IN ANY MANNER OUT OF THIS
AGREEMENT. The arbitration hearing shall take place within sixty (60) days
after written demand by either party or as soon thereafter as an arbitrator can
be appointed. The matter shall be submitted to a single arbitrator
knowledgeable of such rules and industry standards. The arbitrator will be
instructed to consider, in making any determination, the customary practices in
the industry to the extent such practices exist. The arbitrator shall be
instructed to award the prevailing party reasonable attorneys fees and costs.
Punitive damages shall not be recoverable in any arbitration initiated pursuant
to this agreement. A
<PAGE> 12
I(3)S, Inc.
March 10, 1998
Page 12
judgment on any award entered by the arbitrator(s) may be entered in any court
having jurisdiction thereof. Notwithstanding the foregoing, either party may
seek in a court of competent jurisdiction a provisional remedy, including but
not limited to, injunctive relief, attachment, or claim and delivery, without
waiving the right to arbitration.
12. Notices. Any notice or other communication allowed or
permitted to be given under this agreement by one party to the other shall be
in writing and sent via U.S. Mail, hand delivery or overnight express delivery.
Any notice shall be deemed to have been given when deposited with the U.S.
Postal Service if sent by U.S. Mail. Notices and other communications given by
other means shall be deemed given when received at the place for the giving of
notice. For the purposes of giving notices hereunder, the following addresses
shall be applicable until changed by giving the other party notice of the
change:
<TABLE>
<S> <C>
TVMAX Telecommunications, Inc. I(3)S, Inc.
1111 W. Mockingbird, 10th Floor 1530 Riverbend Street, Suite 600
Dallas, Texas 75247 Dallas, Texas 75247-4953
Attn: Legal Department Attn: Jim Price
</TABLE>
13. Other and Miscellaneous.
A. Ownership of Intellectual Property Rights. Each party
shall maintain ownership of its own brands, trademarks, etc. and nothing in the
agreement shall give either party a right in intellectual property owned by the
other.
B. Taxes. Each party shall be responsible for its own
taxes.
C. Force Majeure. Whenever a period of time is
prescribed in this agreement for action to be taken by either party, such party
will not be liable or responsible for, and there shall be excluded from the
computation for any such period of time, any delays due to strikes, riots, work
stoppages, shortages of labor or materials, war, governmental delays,
governmental preemption or priorities or other controls in connection with a
national or other public emergency, acts of God, casualties, utility outages,
Applicable Laws, or any other causes beyond the reasonable control of such
party; provided this subsection shall not apply to an obligation by either
party for the payment of money.
D. Mechanic's Liens. I(3)S shall not grant, create or
allow to exist by reason of any act of I(3)S or its employees, agents or
contractors any mechanics or materialman's lien or similar encumbrance on any
multifamily property being served by OpTel or on OpTel's cable television
system at such property.
E. Confidentiality. Unless otherwise agreed to in
writing, each party agrees (a) except as required by law, to keep confidential
all of the financial or service terms of this agreement and all Proprietary
Information (defined below) of the other party and not to disclose or reveal any
such Proprietary Information to any person other than those employed by the
receiving part or acting on its behalf who need to know the Proprietary
Information to carry out that party's obligations under this agreement, provided
that any such person acting on the receiving party's behalf is bound by the
terms of this paragraph, and (b) not to use Proprietary Information received
from the other party for its own benefit or any other purpose other than in
connection with the performance of that party's obligations under this
agreement. Each party acknowledges that it is responsible for any breach of the
terms hereof by it or its representatives involving unauthorized disclosure or
use of Proprietary Information. In the event that pursuant to applicable law or
regulation or legal process, either party is requested to disclose any
<PAGE> 13
I(3)S, Inc.
March 10, 1998
Page 13
Proprietary Information of the other party, the receiving party will provide
the disclosing party with prompt notice of such request(s) to enable the
disclosing party to seek an appropriate protective order or other appropriate
remedy and/or waive compliance with the provisions of this agreement. In the
event that such protective order or other remedy is not obtained or the
disclosing party waives compliance with the provisions of this agreement, the
receiving party shall furnish only that portion of the Proprietary Information
that it is advised by written opinion of counsel is legally required to be
furnished and shall exercise reasonable commercial efforts to obtain a
protective order or other reliable assurance that confidential treatment will
be accorded the Proprietary Information. "Proprietary Information" means all
information about a party furnished by it or its representatives to the other
party on or after the date hereof, and regardless of the manner in which it is
furnished together with all analyses, compilations, studies, summaries,
extracts or other documents, whether prepared by the disclosing party or
others, which contain or otherwise reflect such information, including, without
limitation, financial status, customer lists, marketing strategy, business
plans and organizational structure. Proprietary Information shall not include,
however, information which (a) is or becomes generally available to the public
other than as a result of a disclosure by the receiving party or by any of the
receiving party's representatives, (b) becomes available to the receiving party
on a non-confidential basis from a person other than the disclosing party or
its representatives who is not otherwise bound by a confidentiality agreement
with the disclosing party or the disclosing party's representatives, or is not
otherwise prohibited from transmitting the information to the receiving party,
or (c) is independently developed by the receiving party prior to disclosure to
it by the disclosing party or its representatives. In the event that the
disclosing party at any time so requests, the receiving party will promptly
deliver to the disclosing party or destroy all of the Proprietary Information
of the disclosing party, including all copies thereof, in the receiving party's
possession or in the possession of any of the receiving party's
representatives, and will promptly confirm such destruction in writing. Without
prejudice to the rights and remedies otherwise available to either party, a
disclosing party shall be entitled to equitable relief by way of injunction if
the receiving party or any of the receiving party's representatives breaches or
threaten to breach any of the provisions of this paragraph, without the
necessity of proving irreparable harm or posting bond or other security. The
obligations of the parties under this paragraph shall terminate five (5) years
after the termination of this agreement.
F. Press Releases and Other Disclosures. All public
communications with respect to the matters set forth in this agreement must be
approved by both parties, subject to any required reporting or disclosure under
state or federal securities laws or in accordance with agreements between a
party and its investors.
G. Assignment. I(3)S shall have the right to assign
this agreement to any person; provided, however, I(3)S shall not have the right
to assign this agreement if (i) the financial strength of the assignee is less
than (I(3)S' financial strength measured as of the date of this agreement, (ii)
the assignee is not reasonably capable of performing all of the obligations of
I(3)S under this agreement, or (iii) the assignee is a PCO, MSO or other
provider of cable television services, or a Regional Bell Operating Company or
other incumbent local exchange telephone company. A change in control of I(3)S
shall be considered an assignment. OpTel shall have the right to assign this
agreement to any person; provided, however, OpTel shall not have the right to
assign this agreement to any non-affiliated entity if the financial strength of
such entity is less than OpTel's financial strength measured as of the date of
this agreement. As a condition to the assignment of this agreement by either
party, the assignee of such party must, in writing, agree to assume and perform
the obligations of the assigning party from and after the date of such
assignment.
<PAGE> 14
I(3)S, Inc.
March 10, 1998
Page 14
H. Attorneys' Fees. In the event of any dispute,
arbitration or litigation between the parties concerning this agreement, the
prevailing party shall be entitled to recover from the other reasonable
attorneys fees and costs.
I. Binding Agreement. This agreement is binding on and
enforceable against the parties and their respective legal representatives,
successors and assigns.
J. Choice of Law; Venue. This agreement has been made
and entered into in the State of Texas, and shall be governed by and construed
in accordance with the law of the State of Texas. OpTel and I(3)S agree that
venue of any action or proceeding under or with reference to this agreement
shall lie solely in Dallas County, Texas.
K. Severability; No Partnership. If any provision of this
agreement should be held to be invalid or unenforceable, the validity and
enforceability of the remaining provisions of this agreement shall not be
affected thereby. Nothing herein contained shall be construed to create any
partnership or joint venture between the parties.
L. Entire Agreement; Amendments. This agreement
supersedes any prior agreements between the parties concerning the Property and
the subject matter hereof, and no statements, representations or agreements,
oral or written, not contained in this agreement shall have any force or
effect. This agreement may not be amended or added to in any way except by
written instruments executed by both parties or their respective successors in
interest.
M. Counterparts. This agreement may be executed in any
number of counterparts with the same effect as if all parties hereto had signed
the same document. All such counterparts shall be construed together and shall
constitute one instrument, but in making proof hereof it shall only be
necessary to produce one such counterpart.
N. Field Testing. As soon as reasonably possible after
the complete execution of this agreement, OpTel and I(3)S shall commence to
field test (the "Field Test") the HSDS product at up to three (3) MDU's to be
selected by OpTel (each a "Test MDU"). The Field Test at any Test MDU shall
continue for up to ninety days from service activation, but may be terminated
earlier by the agreement of the parties. Except as provided in this subparagraph
below, all of the terms of this agreement, including without limitation all of
the terms concerning each party's obligations and each party's responsibilities
for costs, shall be applicable to the Field Test. OpTel and 1(3)S agree that at
one Test MDU Subscribers at the Test MDU will not be charged for the HSDS and
will not be charged any Service and Equipment Charges during the Field Test. At
the other Test MDU's, OpTel and I(3)S shall charge residents HSDS subscription
rates and Service and Equipment Charges in order to perform a "marketing" test
of the HSDS product. By no later than twenty days following the completion of
the Field Testing, OpTel shall notify I(3)S whether OpTel believes the Field
Testing was successful. If OpTel determines that the Field Test was successful,
then this agreement shall continue in full force and effect. In which case,
provided OpTel can make appropriate arrangements with the owner of the Test MDU,
the HSDS will be continued at the Test MDU on a retail basis and residents that
wish to subscribe to the HSDS will be obligated to commence paying the monthly
subscription rate and make appropriate arrangements to purchase and/or lease the
Hardware and Software. If OpTel determines that the Field Test was not
Successful, then OpTel shall be entitled to terminate this agreement and neither
party shall have any liabilities or obligations to the other; except that, if
either (i) OpTel terminates this agreement or (ii) appropriate arrangements
cannot be made with the owner of the Test MDU and OpTel decides not to continue
the HSDS at the Test MDU on a retail basis, then OpTel shall reimburse I(3)S in
an amount equal to the out-of-pocket costs incurred by I(3)S in connection with
providing the HSDS to the Test MDU
<PAGE> 15
I(3)S, Inc.
March 10, 1998
Page 15
during the Field Test (such amount not to exceed $7,500). The parties intend
that if the Field Test(s) are considered to have been successful, as described
above, the parties shall proceed immediately to implement this agreement in
accordance with the terms hereof.
TVMAX Telecommunications, Inc.,
a Delaware corporation
By: /s/ LOUIS BRUNEL
-------------------------------
Name: Louis Brunel
Title: President & CEO
I(3)S, INC., a Texas corporation
By: /s/ J. R. PRICE
-------------------------------
Name: J. R. Price
Title: CEO
<PAGE> 16
SCHEDULE A
PROPERTY NETWORK AND
LOCAL LOOP CHARACTERISTICS
OPTEL'S RESPONSIBILITIES:
1. Cause CATV infrastructure to comply with the FCC technical requirements
set forth in 47 C.F.R. Section 76.605.
2. Upgrade property CATV infrastructure to provide bi-directional cable
delivery to all Subscribers.
3. Cause the upgraded bi-directional CATV infrastructure to meet or exceed
the following minimal operational requirements of the I(3)S cable modem
system:
<TABLE>
<CAPTION>
- ---------------------------------------------------------------------------------------
Minimum Cable Television Network Value
Requirements for i3s.net HSDS
- ---------------------------------------------------------------------------------------
<S> <C>
Amplitude variations inband
Forward channel 5 dB total
Return channel 5 dB total
- ---------------------------------------------------------------------------------------
Group delay variation inband
Forward channel 60 nsec/MHz, 240 nsec total
Return channel 200 nsec/MHz, 800 nsec total
- ---------------------------------------------------------------------------------------
Maximum tap to tap variation 27 dB
- ---------------------------------------------------------------------------------------
Dynamic range on receiver -15 dBmV to +15 dBmV
- ---------------------------------------------------------------------------------------
Maximum return/upstream loss @ 40 MHz 49 dB
- ---------------------------------------------------------------------------------------
Minimum carrier to noise 22 dB
Referenced to Analog Carrier 37 dBC
- ---------------------------------------------------------------------------------------
Minimum carrier to interference 25 dB
Referenced to Analog Carrier 40 dBC
- ---------------------------------------------------------------------------------------
</TABLE>
4. Provide two (2) six MHz video channels within the CATV infrastructure
bandwidth on Internet served properties; one (1) in the spectrum from
54 MHz to 750 MHz and one (1) in the 5 MHz to 50 MHz spectrum; and,
where available, reserve another two (2) additional video channels, in
the same spectrums for future expansion as Subscriber penetration on the
property increases.
5. Provide space, reasonable security and power for data communication
equipment necessary to provide Internet delivery and other data
services on the property.
6. Reimburse I(3)S for I(3)S' cost to acquire the I(3)S-specified data
communication equipment conforming to the I(3)S design for HSDS and
necessary to provide termination and delivery of HSDS between the
Subscriber and the I(3)S POP in each Market, which equipment will be
installed on each property jointly by I(3)S and OpTel technicians.
7. Order, provision, install and maintain local loop pathways between each
property and I(3)S POP in each Market with a bandwidth of not less than
1.544 mb/s (T1). In addition, as the number of Subscribers on each
property increases, scale the local loop bandwidth so that each
<PAGE> 17
simultaneously active user averages approximately 1 mb/s ninety eight
percent (98%) of the time provided OpTel determines that it is
economically feasible and necessary for the provision of HSDS. Both
parties acknowledge that the end-to-end performance of HSDS is
probabilistic and subject to anomalous short-lived usage patterns by
Subscribers which will affect both the utilization of the local-loop
circuits and the i3s.net national backbone from time to time. In the
event OpTel determines in its sole discretion that provisioning
additional local loop or other bandwith is not economically feasible,
then, with respect to the affected property, I(3)S will be relieved of
any obligations contained in this agreement to remain competitive in
terms of HSDS speed.
8. Provide coaxial connection (coax drop) to each Subscriber's unit
consistent with location of Subscriber's CPU and/or requested location.
I(3)S RESPONSIBILITIES:
1. Install, maintain and operate data delivery equipment for each property
offering HSDS. Installation and maintenance will meet or exceed
manufacturer's specifications. OpTel, through its local Market support
team, will assist I(3)S with pre-installation engineering planning and
site survey questionnaires, installation, testing and preparation of
maintenance schedules.
2. Integrate all data delivery equipment for each property into the I(3)S
Element Management System portion of its Network Management Platform
using SNMP and RMON.I(3)S will monitor all data delivery equipment
twenty-four hours per day, seven day per week (24x7).
3. Configure and operate all data delivery equipment to efficiently
integrate with the rest of the i3s.net network.
<PAGE> 18
SCHEDULE B
I3S INFORMATION OPERATIONS - CONTENT PRODUCTION;
OPTEL START PAGE - PRODUCTION AND UPDATING
1. I(3)S operates an information content operation for creating original
content or aggregating content created by others and licensed to I(3)S
for inclusion in the I(3)S body of content. This material will consist
of informational, educational, recreational, entertainment and business
content. This body of content will be offered to Subscribers of the HSDS
product.
2. I(3)S creates content as creative and/or business opportunities present
themselves. The I(3)S content will be updated as I(3)S, using its
editorial judgment, sees fit.
3. Certain portions of this content will be offered to all HSDS
Subscribers free of charge (Basic Content). Other portions of the
content will be offered to HSDS Subscribers on an optional fee basis
for unlimited access to a fixed package of content (Premium Content).
Another certain portion of the content will be offered to HSDS
Subscribers on an optional fee basis for access to a specific
time-limited event (Pay-Per-View Content). In addition to the fees
charged to customers for content, I(3)S will solicit and sell
advertising that will appear on certain portions of the content.
4. I(3)S may elect to bill Subscribers directly or request that OpTel bill
Subscribers as part of their regular monthly billing for service as part
of a HSDS/content bundle. All OpTel-billed revenues relating to I(3)S
content offering will be included in Alliance Revenues and subject to
the Sharing Percentages.
5. I(3)S or its content partners will design, produce and update, as
necessary, all content and be responsible for all such costs.
6. I(3)S shall design, produce and update, as necessary, a customized start
page (the "Start Page") for HSDS Subscribers, which shall be used
primarily to market and promote the HSDS and OpTel's current and future
video, telecommunications and other services. In addition, the Start
Page will include hyperlinks to OpTel corporate Web sites as directed by
OpTel. The Start Page shall meet the technical, functional and
appearance requirements reasonably specified by OpTel, subject to
reasonable approval by I(3)S. I(3)S shall update and maintain the Start
Page throughout the Term in accordance with directions from OpTel and
the terms of this agreement. I(3)S may offer HSDS Subscribers Start
Pages that are personalized (by property) and that, in addition to the
features described above, may promote the I(3)S content offerings and
provide direct hyperlinks to the I(3)S content.
<PAGE> 19
SCHEDULE C
POINT OF PRESENCE
FEATURES AND ESTABLISHMENT REQUIREMENTS
I(3)S RESPONSIBILITIES:
1. Acquire, install and maintain data communication equipment at each POP
for the termination and transmission of HSDS from properties to the
i3s.net national network backbone.
2. Determine the location of its main presence in each Market to be
consistent with its own operational practices (which currently include
co-locating within its carrier's central offices in each Market).
However, I(3)S will establish multiple POPs in each market sufficient
to minimize local loop transport from properties. Moreover, where
desired by OpTel, I(3)S will co-locate certain data communication
equipment within OpTel facilities in order to concentrate
OpTel-provided local loops terminating in OpTel facilities for
transport to the I(3)S regional POP. In those markets where I(3)S will
co-locate equipment within OpTel facilities, OpTel will provide,
without charge, suitable space, reasonable security and power for the
I(3)S equipment consistent with I(3)S operational practices and provide
reasonable monitored access for I(3)S support staff in order that the
equipment can be maintained or serviced in the case of failure.
3. Acquire, install, maintain and operate Internet peering relationships
at public and private Internet Exchange Points (EP) with other Tier 1
Internet backbone networks throughout the United States.
4. Acquire, install, maintain and operate computers and software to
provide Network Management and provide Internet services for
Subscribers. To provide these functions, I(3)S will employ a
combination of locally-distributed-to-the-POP servers as well as
globally centralized servers consistent with its overall network design
and operational practices.
5. Order, provision, install, maintain and operate data transport/carriage
pathways from each POP, EP and/or NOC with a bandwidth not less than 45
mb/s (DS-3) interconnection. In addition, as the number of Subscribers
on Market increases, scale the bandwidth so that each simultaneously
active user averages approximately 1 mb/s ninety eight percent (98%) of
the time. Both parties acknowledge that the end-to-end performance of
HSDS is probabilistic and subject to anomalous short-lived usage
patterns by Subscribers which will affect both the utilization of the
local-loop circuits and the i3s.net national backbone from time to
time.
6. Establish a POP as described above in each Approved Market within
ninety (90) days after its receipt of written notice from OpTel
requesting same. If OpTel desires to provide HSDS to a Market that is
not an Approved Market, then, I(3)S shall use reasonable efforts to
establish a POP in that Market. Within twenty (20) days after OpTel's
written notice to I(3)S that OpTel desires to provide HSDS to a Market
that is not an Approved Market, I(3)S shall notify OpTel whether it
will establish a POP in that Market and the date by which it will
establish such POP. In order to coordinate the delivery of HSDS in any
such Market, I(3)S will use reasonable efforts to provide OpTel with
thirty (30) days prior notice of the date upon which the POP will be
ready for service.
<PAGE> 20
SCHEDULE D
DEFINITION OF HIGH-SPEED DATA SERVICES (HSDS)
FEATURES AND REQUIREMENTS
The I(3)S HSDS includes, but is not limited to:
1. Data Network services that provide transport and peering functions to
the global Internet, including, without limitation:
a. A broadband access network on MDU properties composed of one
or more headend reference nodes, a coaxial or hybrid fiber
coaxial (HFC) cable television distribution system and one or
more cable data modems (CDM);
b. A local loop network that connects the headend reference node
on each MDU property to the I(3)S regional point-of-presence
(POP) in each metropolitan area served by I(3)S;
c. A regional point-of-presence network that connects the POP to
the i3s.net national Internet backbone;
d. A national Internet backbone consisting of broadband
communication facilities for the transport of data among I(3)S
POPs and public and private Exchange Points where data and
Internet routing information will be exchanged with other
networks peered with i3s.net;
e. A National Operations Center (NOC).
2. Certain computer services that include, but not limited to:
a. Membership system for user authentication and authorities;
b. Personalization services for customizing content to user
preferences;
c. Internet mail (SMTP and POP3);
d. Internet newsgroups (NNTP) composed of approximately 25,000
newsgroups;
e. Internet World Wide Web (HTTP) services;
f. Internet chat (IRC and MIRC);
g. White-pages-style directory services;
h. Internet locator services;
i. Conferencing and collaboration bridges;
j. Streaming multimedia services such as Microsofts NetShow and
Progressive Network's RealMedia;
k. Electronic commerce services.
3. A branded suite of client software that includes, but not limited to:
a. Web browser;
b. Mail reader;
c. News reader;
d. Chat client;
e. Conferencing and collaboration client;
f. Appropriate plug-ins and ActiveX controls.
4. Certain customer service functions that include, but not limited to:
a. A National Customer Care Center;
b. A telephone and network-based customer help desk;
c. A Trouble Reporting facility;
d. A customer billing system.
<PAGE> 21
5. Certain multimedia-rich content that showcases the capabilities of HSDS
that includes, but not limited to:
a. Original content created by I(3)S;
b. Aggregated content created by others but licensed by I(3)S and
improved for uses in a HSDS system;
c. Aggregated content created by others but licensed by I(3)S and
used unimproved.
<PAGE> 22
SCHEDULE E
CUSTOMER HELP LINE
SERVICE AND REQUIRED FEATURES
OPTEL RESPONSIBILITIES:
1. Provide toll free numbers for:
a. Inquiries about the HSDS product
b. Ordering and scheduling installation of HSDS products
c. Billing inquiries
d. Tier 1 technical support inquires
2. Operate 24x7 customer service call center operation.
3. Maintain sufficient customer service staff and call center capacity to
connect to Subscribers within 5 minutes of call entering processing
operation.
4. Resolve billing issues within 24 hours 95% of time.
5. Resolve property network issues within 24 hours 95% of time.
6. Develop and publish escalation procedure for Help Desk and attendants
related to network issues.
I(3)S RESPONSIBILITIES
1. Provide toll free number for:
a. Technical support for all HSDS issues
b. Technical support for Subscriber CPU hardware and software issues
related to HSDS
c. Technical support for cable modem issues
2. Answer toll free line consistent with the OpTel/I(3)S service co-brand
3. Operate 24x7 customer service call center operation.
4. Maintain sufficient customer service staff and call center capacity to
connect to Subscribers within 5 minutes of call entering processing
operation.
5. Resolve technical issues within 24 hours 95% of time.
6. Develop and publish escalation procedure for Help Desk and attendants
related to network issues.
7. Develop and publish escalation procedures for OpTel to contact
regarding technical issues related to the network.
8. Provide training support for OpTel's customer service representatives
(train-the-trainer support).
<PAGE> 23
SCHEDULE F
SUBSCRIBERS' HARDWARE AND SOFTWARE INSTALLATION
SPECIFICATIONS AND INSTALLATION REQUIREMENTS
OPTEL SHALL:
1. Develop a standard ISP contract for Subscribers with terms and
conditions reasonably acceptable to I(3)S.
2. Train its customer service representatives to follow I(3)S-provided
procedures to try to verify that potential Subscribers' personal
computers meet the I(3)S established minimum requirements for the
supplied software and the HSDS service.
3. Schedule an appointment with each new Subscriber to meet the I(3)S
installation personnel for the installation of the HSDS in the
Subscriber's unit.
4. Supply I(3)S with Subscribers' information required to install,
provision and complete the set up of Subscribers' HSDS service (the
nature of which to be provided by I(3)S). OpTel and I(3)S will jointly
develop an appropriate paper-form-based system or automated system to
facilitate this process.
5. Provide coaxial connection to the Subscriber's specified location.
6. Verify that the coaxial connection completed to the Subscriber's
specified location meets or exceeds the minimum operational
requirements for the I(3)S supplied cable modem and the I(3)S HSDS
service described in Schedule A.
7. Verify that all CATV services function properly after I(3)S completes
installation.
I(3)S SHALL:
1. Maintain a sufficient inventory of cable modems in each Market and
develop procedures to restock Markets with cable modems as used in
Subscriber installations.
2. Issue and install the required number of cable modems for the service
requested by the Subscriber. Develop contract for subscribers for cable
modem lease with terms and conditions reasonably acceptable to OpTel.
3. Meet the Subscriber at the Subscriber's residence at the scheduled time
at least 95% of time.
4. Install the required cable modem(s) in the Subscriber's unit.
5. Install any required network interface cards (NICs), TCP/IP protocols
and Internet software suite in the Subscriber's personal computer.
6. Offer the Subscriber a brief introduction to the HSDS to be performed
at the time of installation. This introduction will include how to
launch the service, how to find the training material on the i3s.net
Web site, how to find the Subscriber Support Section on the i3s.net Web
site and how to call for technical assistance or support.
7. Obtain signatures required to verify that installation was executed
properly and to the satisfaction of the Subscriber.
<PAGE> 24
8. Provide OpTel with a copy of the installation transaction documentation
verifying that the completed installation is ready for billing. This
documentation will include the cable modem delivery receipt, the ISP
contract, the completed work order and Subscriber's signature verifying
that the installation was executed properly.
9. I(3)S installation technicians shall present a neat, well-groomed and
professional appearance and shall efficiently perform the procedures
described above in a professional and courteous fashion.
<PAGE> 25
SCHEDULE G
PROCEDURES FOR DETECTION AND NOTICE
OF OPTEL PROPERTY NETWORK AND LOCAL LOOP FAILURES
OPTEL SHALL:
1. Designate an engineering point of contact for I(3)S Network Operations
Center (NOC) to report problems or failures twenty-four hours per day,
seven days per week (24x7).
I(3)S SHALL:
1. Use the cable modem system and certain network management features that
it provides to monitor the availability and quality of OpTel's property
network (its CATV plant).
2. Report to OpTel's designated engineering point of contact any problems
observed by the I(3)S NOC in the course of operating the cable modem
system network management features.
3. Report to OpTel's designated engineering point of contact any problems
determined by Subscriber contact in the course of operating the
Subscriber Help Desk.
4. Offer to OpTel a read-only direct computer interface into the I(3)S
cable modem system's network management platform for the purposes of
direct observation of the information produced by the management
platform and possible enhancement of OpTel's property network
operations. If OpTel elects to implement a read-only direct-computer
interface, OpTel will be responsible for all of the costs associated
with such an interface.
<PAGE> 26
SCHEDULE H
HSDS INITIAL SUBSCRIBER RATES, SERVICE LEVELS
AND INSTALLATION AND EQUIPMENT CHARGES
I(3)S and OpTel agree that, initially, the HSDS Subscriber rates, service
levels and installation and equipment charges shall be:
<TABLE>
<S> <C>
64 kb/s contention-based non-burstable ***
1.00 mb/s contention-based burstable ***
1.54 mb/s contention-based with reserved bandwidth ***
Small office, home office (SOHO) ***
Vanity DNS hosting ***
Installation fee ***
Network interface card (NIC) ***
LanCity LCp cable modem purchase ***
Monthly rental of LCp ***
</TABLE>
* Additional monthly fees may be charged to non-cable subscribers. These
fees may vary by both market and service level of HSDS.
Notes: The rates, levels and charges set forth above are subject to change as
provided in this agreement. I(3)S and OpTel agree that rates may be
reviewed as frequently as required and may vary by Market.
(MATERIAL DENOTED BY *** HAS BEEN SEPARATELY FILED WITH THE
COMMISSION PURSUANT TO AN APPLICATION FOR CONFIDENTIALITY).
<PAGE> 27
SCHEDULE I
APPROVED MARKETS
I(3)S agrees that the following OpTel Markets, with 3,500+ units, meet the
Market Criteria and are eligible for the delivery of HSDS:
San Francisco, CA
San Diego, CA
Los Angeles, CA
Phoenix, AZ
Denver, CO
Colorado Springs, CO
Dallas-Fort Worth, TX
Houston, TX
Chicago, IL
Miami-Fort Lauderdale, FL
I(3)S currently has plans to open regional POPs in the following Markets in
calendar year 1998. If OpTel has 3500 or more units in any of the following
Markets, then such Markets will meet the Market Criteria and be eligible for
the delivery of HSDS.
<TABLE>
<S> <C>
San Jose, CA Pennsauken, NJ
Washington DC Las Vegas, NV
Tampa, FL New York, NY
Atlanta, GA Portland, OR
Detroit, MI Seattle, WA
St. Louis, MO Milwaukee, WI
Charlotte, NC
</TABLE>
I(3)S also currently plans to open local concentrator locations (access nodes
on the i3s.net network without the full capabilities of a regional POP, but
connected directly to one or more regional POPs) in the following cities:
<TABLE>
<S> <C> <C>
Birmingham, AL Kansas City, KS/MO Akron, OH
Huntsville, AL Wichita, KS Cincinnati, OH
Scottsdale, AZ Louisville, KY Cleveland, OH
Tucson, AZ Boston, MA Columbus, OH
Bakersfield, CA Marlborough, MA Oklahoma City, OK
Sacramento, CA Westborough, MA Philadelphia, PA
Orlando, FL Baltimore, MD Providence, RI
Jacksonville, FL Mt. Pleasant, MI Memphis, TN
Macon, GA Raleigh/Durham, NC Nashville, TN
Savannah, GA Greensboro, NC Austin, TX
Bettendorf, IA Omaha, NB Corpus Christi, TX
Des Moines, IA Edison, NJ El Paso, TX
Peoria, IL Jersey City, NJ San Antonio, TX
Rantoul, IL Plainsboro, NJ Norfolk, VA
Indianapolis, IN Rochester, NY Richmond, VA
</TABLE>
