FIELD AND CUSTOMER SERVICE TALK POINTS - ING ACQUISITION,
OCTOBER 5, 2000
WE'VE DEVELOPED THESE KEY MESSAGES FOR AETNA FINANCIAL SERVICES' FIELD
REPRESENTATIVES AND CUSTOMER SERVICE REPRESENTATIVES TO USE WHEN ANSWERING
QUESTIONS ABOUT THE STATUS OF THE SALE BETWEEN AETNA INC. AND ING. PLEASE KEEP
IN MIND THAT PROXY INITIATIVES CANNOT BE DISCUSSED WITH CUSTOMERS PRIOR TO THE
RECEIPT OF THE PROXY MATERIALS BY THE CUSTOMERS. YOU MAY SHARE THIS INFORMATION
VERBALLY, BUT THE DOCUMENT ITSELF IS FOR INTERNAL USE ONLY AND MAY NOT BE
COPIED, FAXED OR DISTRIBUTED IN WRITTEN FORM TO EXTERNAL AUDIENCES.
IF YOU HAVE QUESTIONS, PLEASE CONTACT TRACY SHERMAN AT (860) 273-5509 OR JAMIE
SALAFIA 273-2181.
* We announced in July that Aetna had reached a definitive agreement to sell
Aetna Financial Services and Aetna International to ING Group. Our goal is
to close the sale by the end of the year.
* Under the federal securities laws Aetna Financial Services was required to
send certain customers supplemental information to their prospectuses or
regulatory documents. These have already been mailed to specified
customers.
* Individual fund shareholders and sponsors or participants who have
interests in the funds through retirement plans may be asked to vote on a
number of matters regarding certain funds connection with the closing of
the Aetna-ING transaction. Each proxy statement will explain in detail
what they are being asked to vote on. Please remind customers THAT THE
FUNDS AND THEIR INVESTMENT OBJECTIVES WILL NOT CHANGE AS A RESULT OF THESE
PROXY SOLICITATIONS. THEY WILL STILL HAVE THE SAME OWNERSHIP INTEREST IN
THE SAME FUNDS.
* Nothing is changing about our commitment or ability to provide valuable
products and services to all the customers who rely on us every day to be
the company that offers them smart solutions.
* This does not impact our ability or intent to meet our contractual and
other obligations to our customers.
* Once the sale is complete, we will be part of one of the 15 largest
companies in the world (based on revenue and other key measures) and the
world's second largest life company (based on revenues). As part of this
organization, we will be able to offer you even more choices and more
flexibility in how you manage and work toward your life goals.
Insurance products offered through Aetna Life Insurance and Annuity Company
(or Aetna Insurance Company of America; not available in NY). Securities
offered through Aetna Investment Services, Inc. or by other authorized
Broker-Dealers who have an agreement with Aetna's principal underwriters.
<PAGE>
[AETNA FINANCIAL SERVICES LETTERHEAD] Thomas J. McInerney
President
Aetna Financial Services
October 5, 2000
Dear Aetna Financial Services Customer:
As you may have heard by now, our parent company, Aetna Inc. entered into a
definitive agreement in July to sell Aetna Financial Services to ING Group.
Nothing has changed or will change about our commitment or ability to provide
valuable products and services to all the customers who rely on us every day to
be the company that offers them smart solutions. This sale does not impact our
ability or intent to meet our contractual and other obligations to you.
As we have prepared to become part of the ING organization, it has been our
goal to maintain the same high standard of service that you have grown to
expect, and to make this move to ING as "transparent" as possible. At the same
time, the procedures around the sale require us to provide necessary
supplements to prospectuses or regulatory documents and to solicit proxy votes
from certain fund shareholders.
* Under the federal securities laws we are required to send certain
customers supplemental information to their prospectuses or regulatory
documents, and these have already been mailed.
* Through your participation in a retirement plan, you may be asked to vote
on a number of matters regarding certain funds in connection with the
closing of the Aetna-ING transaction. Each proxy statement will explain
in detail what you are being asked to vote on. Please keep in mind THAT
THE FUNDS AND THEIR INVESTMENT OBJECTIVES WILL NOT CHANGE AS A RESULT OF
THE PROXY SOLICITATION. YOU WILL STILL HAVE THE SAME OWNERSHIP INTERESTS
IN THE SAME FUNDS.
Aetna's goal is to complete the sale by year-end. I continue to be excited
about this new relationship between ING and Aetna Financial Services because of
the opportunities it represents for you and your family. All of us at Aetna
Financial Services appreciate your business and we are committed to continuing
our partnership with you in the years to come.
If you have any questions, please contact your local sales representative or
visit our website at aetnafinancial.com.
Sincerely,
/s/ Thomas J. McInerny
Thomas J. McInerney
Insurance products offered through Aetna Life Insurance and Annuity Company (or
Aetna Insurance Company of America; not available in NY). Securities offered
through Aetna Investment Services, Inc. or by other authorized Broker-Dealers
who have an agreement with Aetna's principal underwriters.
<PAGE>
[AETNA FINANCIAL SERVICES LETTERHEAD] Thomas J. McInerney
President
Aetna Financial Services
October 5, 2000
Dear Aetna Financial Services Customer:
Earlier this year, Aetna Inc. announced it had entered into a definitive
agreement to sell Aetna Financial Services to ING Group. Since the
announcement, we at Aetna Financial Services have remained focused on providing
the products and services that you want and expect from Aetna Financial
Services. At the same time, we have been doing the necessary work to make our
transition seamless to you.
As I said in July, nothing will change about our commitment or ability to
provide valuable products and services to all the customers who rely on us
every day to be the company that offers them smart solutions. This sale does
not impact our ability or intent to meet our contractual and other obligations
to our customers.
It has been our goal to maintain the same high standard of service that our
customers have grown to expect, and to make this move to ING as "transparent"
to our customers as possible. At the same time, the procedures around the sale
require us to provide necessary legal supplements to your prospectus and
regulatory documents and to solicit proxy votes from certain fund shareholders.
The following list outlines some of our action steps:
* Under the federal securities laws we are required to send to certain
customers supplemental information to their prospectuses or regulatory
documents, and they have already been mailed.
* Through your retirement plan, you or your plan participants may be asked
to vote on a number of matters regarding certain funds in connection with
the closing of the Aetna-ING transaction. Each proxy statement will
explain in detail what you are being asked to vote on. Please keep in
mind THAT THE FUNDS AND THEIR INVESTMENT OBJECTIVES WILL NOT CHANGE AS A
RESULT OF THE PROXY SOLICITATION. YOU WILL STILL HAVE THE SAME OWNERSHIP
INTEREST IN THE SAME FUNDS.
Aetna's goal is to complete the sale by year-end. We will continue to provide
updates as needed on milestones that are important to you. In the meantime,
please feel free to share the attached letter with your plan participants or
refer them to their local sales representatives, or visit our website at
aetnafinancial.com. Thank you for allowing us the opportunity to provide smart
solutions for you and your participants.
Sincerely,
/s/ Thomas J. McInerney
Thomas J. McInerney
Insurance products offered through Aetna Life Insurance and Annuity Company (or
Aetna Insurance Company of America; not available in NY). Securities offered
through Aetna Investment Services, Inc. Inc. or by other authorized
Broker-Dealers who have an agreement with Aetna's principal underwriters.
